youngmon/atlassian-qna huggingface dataset:
Guest invite link doesn't work
Asked by Diva Diaz:

HI, does anyone know what to do when a guest's invite link doesn't work? I don't desire to add this person as a member, just as a guest on a board, but when they click the invite link it says the board doesn't exist. I've tried generating new invite links but it always gives the same link. Any suggestions? Thanks!


Answers:
author: Fabienne Gerhard
body: Hi [@Diva Diaz](/t5/user/viewprofilepage/user-id/4505853)

welcome to this wonderful community ??

Do the people you want to invite already have a Trello account? I had some trouble sharing my boards with users with new accounts that was set on full private.

Maybe you wanna have a look here.


author: G subramanyam
body: Hi [@Diva Diaz](/t5/user/viewprofilepage/user-id/4505853) welcome to the Atlassian Community.

Could you please check if the below suggestion from Trello team works for you:

"Please note that a shareable link generated by a member will only work if the generating member has invitation permissions at the time the link is being redeemed. Once you remove a member from a Workspace or board, their shareable links for that Workspace or board won't be redeemable. However, if a member is being removed from a board and then added back, any invitation links that they had created will continue to work".

Also please check the below link and next steps:

[Trello shareable link](https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link)

[Trello support contact](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)


Tags: guest

permission
Building a list with client infos
Asked by Jeppe Klausen:

Hi there

I need a list, where I can gather informations on my clients.

Details could be name, company, contact informations, login informations to their website etc., color codes in their logo, ...

Maybe combined with a CRM light, where possible to add an alert about when to check up on client.

Anyone with same issue, or even better: anyone with a great solution? ?

Best from Jeppe


Answers:
author: Brittany Joiner
body: [@Jeppe Klausen](/t5/user/viewprofilepage/user-id/4505930) Check out the Crmble power-up! It's built for exactly this. Just add it and out of the box you'll have access to custom fields for contact details and using list stages for helping to manage the flow of those contacts.

comments: author: Jeppe Klausen
body: Yes, this looks like what I need -- thanx a lot ?


author: milynnus
body: [@Jeppe Klausen](/t5/user/viewprofilepage/user-id/4505930)

Try Contalist. It might work for you. It has forms that allows you to collect custom info which you can use in email / SMS templates and simple automation.


author: G subramanyam
body: Hi [@Jeppe Klausen](/t5/user/viewprofilepage/user-id/4505930) thank you for the reply.

Here's the official Trello [persona template](https://trello.com/b/JjWhyj0T/persona-template) that might be useful for your ask.

Stay safe and stay healthy.

comments: author: Jeppe Klausen
body: This does not look like link you sent earlier. Link here is just a board, or do I not understand you correct?


author: G subramanyam
body: Hi [@Jeppe Klausen](/t5/user/viewprofilepage/user-id/4505930) welcome to the Atlassian community.

I see your post category in Trello, however your query looks general irrespective of Trello category.

Coming to your query, Atlassian has an inbuilt persona template and you can get on this [template link](https://www.atlassian.com/software/confluence/templates/persona)

And here's a detailed approach for [craft your customer persona](https://www.atlassian.com/teams/marketing/guide/buyer-personas#conduct-customer-interviews)

Stay safe and stay healthy.

comments: author: Jeppe Klausen
body: Hi there

Yes, I am using Trello and would like some similar like your link to work in Trello.  
Any ideas here?
We're going to upgrade to Trello Business, can non users on a board see paid user updates?
Asked by Jane Merten:

We are going to upgrade to Trello Business soon. We have 20 users that we will upgrade and about 20 others that use the boards, but will not need the additional features. Can the people who are not using the upgraded version still see the additional content, dates assigned, and the many other things the other 20 will be updating on cards? Thank you!


Answers:
author: Rodrigo
body: Hello Jane,

You can upgrade however many users you'd like. These will be able to create and manage upgraded boards, activate power ups and so on, while the rest won't. Users that are not business class can enjoy all the features, just can't manage those.

I used to run all boards for a company being the only business class user.

The improvement that the upgrade brings is to bump the automation caps, because each user's limits get pooled with the rest.

comments: author: Jane Merten
body: Thank you [@Rodrigo](/t5/user/viewprofilepage/user-id/4459933) I really appreciate it. This helps a LOT!!
How do I see all lists on one board
Asked by Wendy Robjant:

I am brand new at Trello. I have created a Board and added several lists but there are too many to see all at once. How do I see the ones that are off the screen. Sorry - really basic but very frustrating because I can't find how to do it! Is there a way to see them all on one screen?


Answers:
author: Hannah Humbert - Simpla Workflows
body: What do the lists represent? Will the lists continue to be added over time? Potentially there's a different way to layout the board to make it easier to use?

There is a chrome extension that allows you to "stack" lists which might help: <https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc>


author: Peter Ankerstjerne
body: This still is'nt fixed?! This is the number one reason our company is refusing to use Trello. Its 2024 and nothing has been done on this feature.


author: Michael Pryor
body: You can scroll the board left to right. That's the only way to see the lists if you have more than the ones that fit on the screen. Ie you can't "shrink" or stack the lists.


author: G subramanyam
body: Hi [@Wendy Robjant](/t5/user/viewprofilepage/user-id/4505829) welcome to the Atlassian community.

Here's my board view on a single screen, only for your information.

I have ***created a new column if the existing column has more than 3 cards***. And reduced the browser zoom-in in-order to get the completer view.

![conflu admin-Atlympics.png](https://community.atlassian.com/t5/image/serverpage/image-id/155046iE907DCF01E7533A1/image-dimensions/551x258?v=v2 "conflu admin-Atlympics.png")

Secondly, if you wish to view all the column's list wise, then on top left menu section click on board dropdown\>\> click on time line and you will get the below view:

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/155047iC02934CFB8284025/image-dimensions/404x537?v=v2 "1.jpg")

Finally, you might need to check this [watching lists and boards](https://help.trello.com/article/799-watching-cards-lists-and-boards)

Stay safe and stay healthy.
Where to get Web JSON credentials?
Asked by Rodrigo:

Hello

I'm working on a few Power BI reports after months of building them up on Excel using Power Query. So far I was using the downloadable Json board file. When migrating to PBI, I've found the option to use the API, however, this has proven to be quite restrictive when compared to the JSON file.

As there is the web JSON file (accessed through the browser, not by download), I've been trying to connect to it instead, in order to get more of a live result.

The **web JSON file** does work fine from public boards, but **I would like to use it for private boards** . Power BI asks me to provide **credentials**, but the API keys don't work. What would be the best way to get this out of the way?

Thank you!


Answers:
author: Matt Page
body: Hi [@Rodrigo](/t5/user/viewprofilepage/user-id/4459933)

Did you ever crack this, because I'm in exactly the same position!

Thanks

Matt


author: Lara
body: Hi Rodrigo,

Thanks for reaching out!

I'm not familiar with Power BI reports, but it sounds like you need your API key and token, which you can get here: <https://trello.com/app-key>.

Also, your use-case sounds familiar to another user's and they got this connection to work following these steps: <https://community.atlassian.com/t5/Trello-questions/How-can-I-connect-Trello-to-Power-BI-like-a-Web-source/qaq-p/664331#M15820>

I hope that helps!

All the best,

Lara  
The Trello Team

comments: author: Rodrigo
body: Lara,

Thanks for your reply, unfortunately, as I mentioned in my question, although this does work, it is too limited. Instead of accessing it through Trello's API, I would like to access the complete web JSON file (i.e. **<https://trello.com/b/>\<boardid\>.json**)

I can access this when the board is in 'public' mode, but when I switch it to 'private', I'm being asked for an authentication which I do not have.
Question About Trello - Dates w/ TeamGantt
Asked by Angad Chawla (AC):

Hello,

This is a question within Trello.

Up until recently, we could place a date in the "Set Start Date" and "Set End Date" sections of TeamGantt for a Trello card without any issue.

Now, if you populate the dates in the TeamGantt section of the card, it auto-populates the "Due Date" on the Trello card, and I don't want that... because we use the TeamGantt section to keep track of when we started and stopped working on a card. If we place a date earlier than today, in bold red letters, it tells us the card is overdue. I don't want this automated feature.

When I remove the Due Date, it automatically removes the TeamGantt Start and End Dates as well.

I don't want Due Date, but I want to use TeamGantt Start Date and End Date. How do I do this? This used to work flawlessly until this week.

I would appreciate the help!

Thanks!  
AC


Answers:
author: Erika Mellmann
body: I have the exact same issue. I will be contacting support@teamgantt.com as suggested. Perhaps whoever gets an answer first can post it here.


author: Alex W
body: Hi Angad, as this is about a power-up that Trello/Atlassian doesn't develop, I recommend reaching out to the team that supports the power-up at support@teamgantt.com.

They also have their own support docs [here](https://support.teamgantt.com/article/116-trello-powerup/) which discuss the power-up with Trello.

Cheers,  
Alex


Tags: gantt
How do I get my Trello Board to show in my Google Drive?
Asked by Cubmaster Pack 363:

Hello. I am looking to see how I can get my Trello Board to show up on my Google Drive so I can click on it and have the link to the Trello board open in a new tab/window from there. I'd like it to show as one of them items in my Google Drive (in a sub folder, but in theory I can move it in a sub folder once I have it IN my actual drive). I can't seem to figure out how to get it show up. I show Trello as an installed App in my Google Drive, but it does NOT show up under "New" when I go to add a new Folder/Doc/Sheet/Slide/etc. option.

Thank you for your advice and help. I appreciate it.


Answers:
author: Fabienne Gerhard
body: Hi [@Cubmaster Pack 363](/t5/user/viewprofilepage/user-id/4505452)

welcome to this wonderful community

I would love to help but I'm not sure if I understand everything right.

Do you just want to link to your Trello Boards or use Trello in Google Drive or do you want to use Google Drive in Trello?

If the last one is a yes -\> have a look on the Google Drive Power Up which I find super useful

Inserting a browser link (to open Trello in browser) is (as far as I know) not possible in Google Drive

My solution would be using the Trello app that would start when starting PC, Tablet or any other device

Feel free to ask for more help and give more information

comments: author: Cubmaster Pack 363
body: Thank you for replying. I am looking link Trello Boards to my Google Drive so that when I go to my Drive, they are in there to click on to open.


author: Fabienne Gerhard
body: Inserting links in drive is not possible I think


Tags: google-drive
How can I log in to Trello when Atlassian does not remember my email address?
Asked by Ellen McCarthy:

Hey hive mind,

I was in my team's Trello board and my individual Trello board on Wednesday, was given a new computer Thursday, and todayI cannot log in. Trello and Atlassian do not recognize either of the (related) email addresses I could have conceivably used to set up my account. Attempts through both Trello login and Atlassian login have failed. I cannot get help from Atlassian because I cannot log in.

At one point Atlassian made up a temporary google email address for me, but I don't understand how that could conceivably help.

Any ideas?

Thanks,

emcc


Answers:
author: Jacob Vu
body: Have you tried logging in via SSO if your email has a gmail domain?


Tags: login
How to keep description when creating card from template and copying cards
Asked by Lucy Gwilliam:

I want cards that are created from a template or created through copying another card to also keep the description from the original card.

Is there a way to do this?

We do have Business Class so also open to Power-up suggestions


Answers:
author: Hannah Humbert - Simpla Workflows
body: Copying a card (via a template card or from just selecting the option to copy) should copy all information from the original card, including the description. When I create a card from a template, the description copies over just fine. Are you able to list the steps you took?

comments: author: Lucy Gwilliam
body: Thanks [@hannahmorg](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2109993) - you saying that made me think it must be something to do with our board - it seems that a Butler rule is interfering with the description


author: Lucy Gwilliam
body: Thanks [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) - you saying that made me think it must be something to do with our board - it seems that a Butler rule is interfering with the description
Do you review somehow the Completed/Done tasks to improve the workflow?
Asked by Diana Rybachenko:

Do you just archive/delete Done/Completed tasks, or "work" with them further as retrospective to see how the process were going, what can be improved and so on. If yes - how? Thanks


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hi Diana,

Me and my team do monthly retrospectives. In the past when I have been on Scrum teams we have done them at the end of each sprint

The simplest way to get started is to create a new done list and then review all the cards in that list at some point (weekly/monthly/sprintly?). You can then archive the cards, or create a new done list for the next week/month/sprint/etc. That makes ie easier to keep on top of the cards to review for each retro.

If you google 'agile retrospectives' there are a tonne of resoures out there. I would suggest

- Run these fairly frequently (every 1-2 weeks idealy) as people tend to forget what happened more than 1 week ago.

- Start simple, ask what was good and what could have been improved?

- Document any changes which need to be made and for which responisbility lies outside the team make sure they get done. This sends a strong signal that you care about these meetings and want actions to be taken from them

Teams also look to tools like [Corrello](https://trello.com/power-ups/568c2b6c7d2758a55ac48c98/agile-scrum-kanban-dashboards-charts-corrello) and [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) to get more data on what happened for their retrospecitves.

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)

comments: author: Diana Rybachenko
body: Hi Robin!

thanks for sharing your ideas. I will definitely follow the advice. Best! Diana
Typeform powerup disabled but submissions still being added to list
Asked by ben:

So I was previously using the Typeform power up on one board. All was working fine and then I created a new board and enabled the power up for a different list and connected to a different form.

So just to confirm:

Board 1 connected to typeform via powerup and selected form A. Submissions land in list A.

Board 2 connected to typeform via powerup and selected form B. Submissions land in list B but submissions from form A were also landing in lis B...

No idea why it was happening. Tried renaming lists, connecting and disconnecting powerup until I just gave up and disabled the power up on both boards.

I am now using Zapier to send Typeform submissions to the correct boards.

But here is the problem. Submissions from Typeform A are still being sent to board 2, list B. Even though I'm no longer using the powerup...there is no longer a table just the attachment link to typeform.

Anyone any ideas why and how the Powerup could still be running even though it has been turned off!?

thanks


Answers:
author: Adam Cao
body: - Go to <https://trello.com/>\<YOUR_USERNAME_HERE\>/account

- Under applications find Typeform

- Revoke it

comments: author: ben
body: Wonderful - thank you!


Tags: power-up

typeform
I couldn't log in to my account
Asked by Ay?e D?nmez:

Hello,

I coudn't log in to my account for 3 days. The system ask me for password but I only use my google account to log in. I press the "continue with google" button but it doesn't work. I don't have a password and none of the login buttons work.

Trello Help sent me an email yesterday but I have already have the same problem today.

I don't have much time for solution because I have to prepare a weekly task activity report by using my board.

I'm waiting for your reply.

Kindly regards,

Ay?e D?nmez


Answers:
author: Ang?lica Luz
body: Hello [@Ay?e D?nmez](/t5/user/viewprofilepage/user-id/4504715),

Thanks for reaching out to Community!

I know it has been a while since you posted this question, but I saw on the ticket that you created with our Trello support that the issue was resolved by changing the timezone on your computer.

I'm sharing this detail here in case other community members have the same issue.

If you are still facing issues, please, feel free to reopen the ticket so the Trello support team can help you.

Kind regards,  
Ang?lica


author: Brant Schroeder
body: [@Ay?e D?nmez](/t5/user/viewprofilepage/user-id/4504715) Welcome to the Atlassian community

Please submit a support issue to Trello here: [https://trello.com/contact?nosearch=1\&source=from%20helpsite%20beacon#/](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)

They should be able to help you with your account issues.

comments: author: Ay?e D?nmez
body: Hi Brant,

I wrote to the support page yesterday but the problem still continues.

I'm waiting for their help and solution.

Thank You for your reply.

Ay?e


author: Brant Schroeder
body: I will escalate on this end and see if someone from Trello can pick it up.


Tags: atl-rvw
What is the Workspace Logo Size?
Asked by Robert Finch:

Hi guys,

When adding a custom logo to a Trello workspace, what are the dimensions of this image?

When I try to add a logo it gets cropped and doesn't look very good. I couldn't find anything online with this information and I don't really want to use trial and error if I don't have to.

Thanks!


Answers:
author: Mason Gaming
body: [@Robert Finch](/t5/user/viewprofilepage/user-id/4280371) Hello There. I just looked at the F12 Section and though a little Elements section searching, I was able to find that the file dimensions are 170x170px. Anything higher than that will be shrunken down to that size. I hope this helped, and have a great day!


author: Sirwan Khalighi
body: [@Robert Finch](/t5/user/viewprofilepage/user-id/4280371) I've tried 250x250 px and it worked out just great!


author: Brant Schroeder
body: [@Robert Finch](/t5/user/viewprofilepage/user-id/4280371) I looked all over and was not able to find any information as well. I would suggest submitting a support issue here: [https://trello.com/contact?nosearch=1\&source=from%20helpsite%20beacon#/](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)

When you get an answer please post it here for others.


Tags: logo

workspace
How do I view cards in the calendar before the due date
Asked by Sarah:

Hi there,

I would like to be able to link my calendar and trello board so that cards appear on the calendar. I can see that this is possible with a couple of power up's however this only allows me to see the cards on a the day they are due. I would like to be able to assign times that I am working on the card prior to the due date and be able to open these up from my calendar.

Alternatively is it possible to link the due dates of checklists to my calendar?


Answers:
author: Robin Warren _Blue Cat Reports_
body: Not exactly what you are aking for but would the Deadlines by Elegantt power-up work for you? <https://trello.com/power-ups/565dafa433bd441cac66be20/deadlines-by-elegantt>

Cheers,

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)

comments: author: Sarah
body: I don't think so but thank you for the suggestion.
AUTOMA??O DA LISTA
Asked by Jan cavalcanti:

OL? A TODOS.

Fiz um automa??o em uma das listas de um dos meus quadros e agora n?o consigo reverter a a??o.

A automa??o seria para DUPLICAR o cart?o em uma outra lista em OUTRO QUADRO. N?o est? funcionando (s? est? movendo e n?o duplicando) e agora n?o sei como desfazer a essa automa??o.

Podem me passar o caminho para desfazer essa automa??o?


Answers:
author: Trasom Admin
body: Jan,

Voc? deve clicar no bot?o "Automa??es" no canto direito superior, pr?ximo do Menu do board. Depois, v? at? "Regras". Ali voc? ver? uma lista de todas as automa??es.
Adding Table or Excel in a card
Asked by Woo Lifestyle:

Helo

I am new to Trello and it works so great for my projects until I need to have tables in my cards. I believe there is no tables yet and I attached an Excel spreadsheet, I opened it for edit, saved it, but when I reopen it, it is still the original unedited file.

Please advice if there is a procedure to save edited Excel file? Or even better, there is a table?

Thanks.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Maybe try <https://chrome.google.com/webstore/detail/trello-cards-optimizer/ipbjjbpopodbnjbjnneakhcppdocpelg>  

It looks like they offer extra markdown formatting including tables.


author: Trasom Admin
body: Hello,

I would advise using a secondary cloud tool for spreadsheet attachments, such as Dropbox or Google Drive, and link these in the card.

Unfortunately Trello attachments are a bit restricted in that way.

comments: author: Dan Ivory
body: Hey [@Woo Lifestyle](/t5/user/viewprofilepage/user-id/4504093) [@Woo Lifestyle](/t5/user/viewprofilepage/user-id/4504093)

Agree, google sheets might be the best option. This video will show you how you can edit these from within Trello itself. Note this is showing Google Docs but it works the same with Google Sheets.

<https://www.youtube.com/watch?v=gNIzISDlD1s>

Hope that helps in some way!

Dan


Tags: ms-excel

spreadsheet

table