youngmon/atlassian-qna huggingface dataset:
How to unbold text in panel macro?
Asked by masfatin norzlan:

When i tried to insert text in macro panel, all my text will be bold.

Is there any way that i can unbold those text whenin panel amcro?


Answers:
author: Shannon S
body: Hello Masfatin,

Thank you for contacting us about this. I'm testing the behavior with the panel macro on my Confluence instance, version 6.15.4.

I am not able to replicate this.

Can you confirm with me your Confluence version, and if you have any custom CSS applied?

Regards,

Shannon

comments: author: masfatin norzlan
body: Hi Shannon,

Thanks for your reply :)

I does not have any CSS applied on my space.

My text that will become bold when i insert panel macro in page template.

Under "Content Tools" -- "Create New template"

Thank you in advance!

Masfatin


author: Shannon S
body: Masfatin

Thank you for that. I will still need to know your Confluence version. I want to try to replicate it to see if it's a bug. I tried replicating it and was not able to.

Thanks again!

Regards,

Shannon


author: masfatin norzlan
body: Hi Shannon,

My Confluence version is 6.13.4.

Thanks!


author: Shannon S
body: Masfatin,

Thank you for confirming that. I tested by creating a global page template in my 6.13.4 instance, but any text in my panel macro does not become bold. I tested in the template itself and when using the template.

Would you be able to share with me a screenshot of how the issue looks on your end?

Regards,

Shannon


author: masfatin norzlan
body: Hi Shannon,

Please find images attached on the issue from my end.

All text in panel template will become bold.

Even though i remove page properties macro, i only include "panel" macro the text also ![2019-07-08 10_13_02-June 2019 - GOC IM - Knowledge Management.png](https://community.atlassian.com/t5/image/serverpage/image-id/59826i488EE15CA655EA32/image-size/large?v=v2&px=999 "2019-07-08 10_13_02-June 2019 - GOC IM - Knowledge Management.png")![2019-07-08 10_12_36-June 2019 - GOC IM - Knowledge Management.png](https://community.atlassian.com/t5/image/serverpage/image-id/59827iD87568FE510B58AE/image-size/large?v=v2&px=999 "2019-07-08 10_12_36-June 2019 - GOC IM - Knowledge Management.png")will become bold.

Thanks!


author: Shannon S
body: Hello Masfatin,

It's not the Panel Macro that is causing the bold. It's the fact that you've inserted a table here, in which I only see the first row. The first row is always going to be a heading row by default, and all text inside of it will be bold.

If you want to make it a regular cell, then place your cursor inside of the table cells and click this button in the toolbar.

![Screenshot 2019-07-09 at 14.19.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/60055i2ACA67E232C030B4/image-size/large?v=v2&px=999 "Screenshot 2019-07-09 at 14.19.21.png")

Please give that a try and let me know how it goes.

Regards,

Shannon


author: masfatin norzlan
body: Hi Shannon,

Ah, i never notice that!

Thank you so much for pointing that out :)

It helps me a lot!


author: Shannon S
body: You're welcome, Masfatin! Happy to help. :)

Take care,

Shannon


Tags: panel
Unable to use search
Asked by Rick Elkins:

When I type anything into the search window, one letter of a word - I get a magnifying glass with an 'X' in it. Underneath it says - Something went wrong. Refresh the page, or contact your admin if this keeps happening.

I did refresh the page. I also rebuilt the index. I have stopped and started the service. Nothing has worked and the error remains.

I am running this Confluence instance on a linux machine (Ubuntu Mate).

Thanks for any help you can provide.![SearchProblem.png](/t5/image/serverpage/image-id/58600i63B7D6BBC61334D8/image-size/large?v=v2&px=999 "SearchProblem.png")


Answers:
author: Shannon S
body: Hello Rick,

Thank you for contacting us! This looks similar to a bug that was fixed in 6.15.2:

* [CONFSERVER-57820](https://jira.atlassian.com/browse/CONFSERVER-57820) *Confluence Search return "Something went wrong" after session timed out instead of redirecting user to Login page.*

As a workaround, can you try logging out and then back in and then perform the search?

If this works, then it's likely that you ran into this bug. Can you please confirm then that your version is higher than 6.15.2? If not, you will want to upgrade.

Regards,

Shannon

comments: author: Rick Elkins
body: Hi Shannon,

Thanks for your response. I am using version 6.15.4.  

This issue is resolved and this is what resolved it for me ( I did try logging out and back in but the problem persisted.) What fixed it was to restart my system. When my system came back online, I started the service and was able to logon and search 'normally'.  

Thanks again for your response. I will accept your answer.

Rick


author: Shannon S
body: Hi Rick,

Glad to hear you were able to resolve it!

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: confluence-server

search

server
Panel Macro - image in Title?
Asked by Julie Ellison:

Is it possible to display an image in the Panel Title section of the Panel Macro?


Answers:
author: Shannon S
body: Hello Julie,

That's a great question. It's only possible to insert text into the title. Any images will need to be included within the panel itself.

Let me know if you have any questions about this.

Regards,

Shannon


Tags: panel
how can I chance a template's name
Asked by Geoff Brookins:

I would like to change the name of confluence cloud template.

Is that possible?


Answers:
author: Shannon S
body: Hello Geoffrey,

Welcome to Atlassian Community! It's great to have you.

It's possible to edit the name of templates you have created, but not in the default system templates and blueprints.

If you need to edit a system template, then I recommend that you create a new template, copy the content of the template into this, and change it to the name you desire.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
Knowledgeable templates
Asked by Antony Campitelli:

Does anyone have any pointers to some off-the-shelf templates to build a public facing knowledgeable on top of confluence? What comes out of the box feels more like an intranet versus what I am looking for


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: We have templates for pretty much every business function we do. Some are very simple and some are very complicated. For the simple ones, we just start off with the things we think we need, set up tables, use the "instructional text" feature, add bullets where we expect bulleted lists, etc. As we find a need to change things, we keep adding to the template until it becomes steady state. The initial "blank page problem" is a little challenging to overcome, but once you have something basic, it's easy to change.

I'm not aware of any library that you can just copy \& paste from, unfortunately. You might copy \& paste one of the default templates and modify it. That way you at least start with some structure. I hope that helps.

comments: author: Antony Campitelli
body: Thanks Dave. Yeah was really looking for an off-the-shelf solution to deploy an external facing knowledge base. I figured there might be one, but could not find anything at all. Appreciate the help.


Tags: atlassian-marketplace

cloud

confluence-cloud

knowledge-base

template
How do I remove borders from a table
Asked by Tsemrou Tesfaye:

![Screen Shot 2019-06-24 at 10.36.00 AM.png](/t5/image/serverpage/image-id/58592iDFF231D20D7B40A1/image-size/large?v=v2&px=999 "Screen Shot 2019-06-24 at 10.36.00 AM.png")Below each icon there is content, so I don't want to merge cells, merging cells generally causes a litany of layout issues. If this is something that is CSS related, please be as explicit as possible. Thank you.


Answers:
author: morris green
body: If the table is simple enough, you might be able to use the "section" and "column" macros

Editor:

![section.png](https://community.atlassian.com/t5/image/serverpage/image-id/162693i8F429209F75F55CC/image-size/large?v=v2&px=999 "section.png")

Publish:

![section_post.png](https://community.atlassian.com/t5/image/serverpage/image-id/162694i33D11E2C3215BB76/image-size/large?v=v2&px=999 "section_post.png")


author: Alberto Buritica
body: Hi [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089)

I would like also to hide the table border, do you have any example how to do it, creating an user macro?

I know how create and install an user macro, but I don't know how to wrap a table macro with the new editor.

Would you kind to write a code simple example.


author: Bill Bailey
body: Not sure how often you need no borders in a table. But I see two ways:

1. If this is a static block, convert the entire block (table plus icons) to a user macro where you can set the table border to zero.
2. If you need this function repeatedly, then create a user macro that just wraps the body with a classed div tag. Then you place the table inside the the macro body on the page. Your CSS rules can either be in the macro or added to the space/site CSS.
inetrgrating slack and confluence
Asked by Robert G. Nadon:

Hi all,

In integrating slack and confluence server I installed the Atlassian plugin and click connect slack team. Then I click Go to Slack. From there it gives me only a choice to "Visit Site to Install" which takes me to the Atlassian Plugin from Confluence, which I have already installed in Confluence?!?

How do I install it in Slack?

In Jira it allowed me to Install the App right from slack?

Thanks,

Robert


Answers:
author: Robert G. Nadon
body: Sorry about the noise but I figured it out. It was a slack permissions problem. So f you do not see the install choice only the Visit site to install. The problem most likely is that you do not have the necessary slack permissions. Here is what it looks like if you do not have the slack permissions. And clicking on the Visit site to install will only take you to the confluence slack plugin (the one for the Confluence side)

![slack-confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/58590i4BDE956717087BDD/image-size/large?v=v2&px=999 "slack-confluence.png")

comments: author: Daniel Eads
body: Hey Robert,

Thanks for following up with the fix you found! Glad you've got it working now :)

Cheers,  
Daniel \| Atlassian


author: Robert G. Nadon
body: You bet. The permission I had was admin. You need owner permission to install new apps in Slack. Counter intuitive in my opinion as admin should be able to add apps, but understand now.


Tags: confluence-server

slack
Confluence in German shows all macros in English
Asked by Christine Bork:

Hi,

in Confluence 6.15.2 and actually some versions back, it seems like the macros are not shown in German any more. When I switch all settings (global language, personal settings, language at login screen, keyboard language, browser language) to German, now the macros still only show in English.

First Screenshot older version of Confluence and second screenshot version 6.15.2. Please note that both are set to German (see the menu and editor).  

Thanks for any hint!

![Screen Shot 2019-06-24 at 11.57.56 AM.png](/t5/image/serverpage/image-id/58588iBEBB56F727A265CA/image-size/large?v=v2&px=999 "Screen Shot 2019-06-24 at 11.57.56 AM.png")

![Screen Shot 2019-06-24 at 11.56.00 AM.png](/t5/image/serverpage/image-id/58587i9B945ED096F489EF/image-size/large?v=v2&px=999 "Screen Shot 2019-06-24 at 11.56.00 AM.png")


Answers:
author: Bill Bailey
body: And the problem is? ;-) Is it only the macro browser that is impacted?

Seems like a bug. What was the last version where it was working as expected? I know they added a bunch of language packs in 6.6.

Sch?ne Gr?sse!

comments: author: Christine Bork
body: Yes, it seems to be a bug. For people that speak English, no problem but some of our clients don't and want to see the macros in German. If you type the German name, they don't pop up, like before.

The last version, when it worked perfectly was 6.14...


Tags: confluence-server

server
How do I move a newly created file to the Parent page I want?
Asked by Andrew Pedro:

Trying to create a file with two attachments to it. The problem arises when I try to move the file to the parent page I want. A message comes up and tells me that I am not permitted to move the page. How do I get permission?


Answers:
author: Jack Brickey
body: Hi Andrew, you would need to talk to the administrator or owner of the current Space.
[solved] restoring from zip causing page error 404
Asked by neo4a:

After restoring a backup.zip into a new installed confluence instance I get a complete page navigation tree. When I try to click on page entries some of them are working and some of them only show error 404.

What could causing this page error?

BTW, rebuilding index doesn't help.

**Solution:**

There was a problem with the incomplete IIS proxy configuration of the new instance. After this was fixed ([see here](https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html)), the problems disappeared.


Answers:
author: neo4a
body: **Solution:**

There was a problem with the incomplete IIS proxy configuration of the new instance. After this was fixed ([see here](https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html)), the problems disappeared.

comments: author: Shannon S
body: Hi Andreas,

Thank you for your help! Now users will be able to see the question is resolved and your answer should be able to help people in the future.

Take care and have a pleasant weekend.

Regards,

Shannon


author: Shannon S
body: Hello Andreas,

If your issue is now resolved, please go ahead and add your resolution as an answer. Then, we can accept your answer and your question will truly be marked as resolved.

Regards,

Shannon


Tags: confluence-server

server
Confluence Version control. Current version URL never changes
Asked by Richard Evershed:

Hi,

Have a problem with the 'current version' URL (ID) never changes, however, each previous version has a unique URL.

Use case is: Require users to submit a particular version of document for approval, however, once submitted further amendments to the page must be considered out of scope. So the URL from the page history is useful. However.....if current version URL is submitted this always references the current version.

If the current version is submitted how do I get a URL that references this current version rather than the current version going foward.

Thanks


Answers:
author: Richard Evershed
body: Thanks all, I found a solution by adding ?pageVersion=x onto the end of the URL


author: James Dellow
body: You can get a link to specific versions (even if you only have 1 version of the file attached) from the attachments view of the page where they are attached (quickest way is via the paperclip icon) - don't get the first link, but instead click \> to show all versions.
Requesting new license key
Asked by Jacob Barteaux:

I am having some issues with my Confluence server and through troubleshooting have decided to reinstall a new server to connect to a database. I need to deactivate my current license key and activate it with a new server that is up and running. The new server ID is BP9k-O5B2-YE4ALSCE and can be found at confluence.generallyoffensive.sh

If you could, please deactivate my current server and provide a new license key for the new server I am building.


Answers:
author: Jacob Barteaux
body: This is not the support I was looking for -_-


Tags: confluence-server

server
Cloud Migration Assistant for Confluence
Asked by Engineering Services:

Can a single space be migrated to an existing cloud confluence (which already has 10 spaces) from on prem version?

Will the plugin "Cloud Migration Assistant for Confluence " replace the existing data?


Answers:
author: Shannon S
body: Hello there,

Thank you for contacting us. You can use the Migration Assistant to migrate a single space, but it must not already exist on the target instance. If it does, you need to remove it, and then perform the migration.

Let me know if you have any questions about that.

Regards,

Shannon
I cant save my diagram on Gliffy.com
Asked by Darion Collins:

Why can't I save my diagram. Every time I try to save my diagram I get an error that says "GATEWAY_TIMEOUT" or "online.diagram.create.error".

Any help would be greatly appreciated.

Thank you.


Answers:
author: John Almeida
body: Hi Darion,

Thanks for reaching out! We are seeing this error occur as well and are currently digging into it. I'll keep you posted.

I believe the work around at the moment is to use the "Save As" button instead of "Save", but we are working diligently to restore the expected functionality.

Apologies for any inconvenience this has caused you.


Tags: cloud

confluence-cloud
Facing issues while importing PPT to confluence and exporting to PDF
Asked by Priyanka Jain Dilip:

Hi Team,

I have embedded the PPT File using Office powerpoint macro, but the text is not appearing properly in confluence.

Also while trying to export to PDF, the table of contents and the PPT is not exported.

Request your guidance at the earliest.

Also let me know if we can have quick call to discuss on it.Please let me know your convenient time to schedule.

I am unable to view any option to attach file in the community, pls guide.![Screen_1.png](/t5/image/serverpage/image-id/58508i253033AAEFA4AF78/image-size/large?v=v2&px=999 "Screen_1.png")![Screen_2.png](/t5/image/serverpage/image-id/58507i1311CAC78FC95B4A/image-size/large?v=v2&px=999 "Screen_2.png")![Screen_3.png](/t5/image/serverpage/image-id/58505iB03ECC7D957BB747/image-size/large?v=v2&px=999 "Screen_3.png")![Screen_4.png](/t5/image/serverpage/image-id/58506iD316FEC62D667FEC/image-size/large?v=v2&px=999 "Screen_4.png")![Screen_5.png](/t5/image/serverpage/image-id/58510i402DC1C306C42006/image-size/large?v=v2&px=999 "Screen_5.png")![Screen_6.png](/t5/image/serverpage/image-id/58511i4DCD0C11CA43CA60/image-size/large?v=v2&px=999 "Screen_6.png")![Screen_7.png](/t5/image/serverpage/image-id/58509iED5094880B841461/image-size/large?v=v2&px=999 "Screen_7.png")![Screen_8.png](/t5/image/serverpage/image-id/58512i7B57D4324C7E7244/image-size/large?v=v2&px=999 "Screen_8.png")![Screen_9.png](/t5/image/serverpage/image-id/58513i9C4ECFEEDFBC72E1/image-size/large?v=v2&px=999 "Screen_9.png")![Text not displayed properly.png](/t5/image/serverpage/image-id/58514iA3B138245969B95D/image-size/large?v=v2&px=999 "Text not displayed properly.png")


Answers:
author: Priyanka Jain Dilip
body: Hi Team,

Can you please update me on the below request at the earliest.


Tags: ms-powerpoint

pdf
Page tree in the sidebar - not alphabetical sortable
Asked by Daniel Vlad:

Before the update to Atlassian Confluence Version: 6.14.3, the page tree / hierarchy in the sidebar could be order alphabetical (A-Z) and manual. Now the function is no longer selectable.  
The symbol (A-Z) is no longer displayed. What can this be? I also find no attitude that could make possible.


Answers:
author: Daniel Vlad
body: ### Now it is clear what it is {#toc-hId-1082653903}

### Analysis {#toc-hId--724800560}

I was able to reproduce the issue in the lab using version **6.14.3**, however I would like to confirm if the behaviour is exactly the same as on my side. The icon for sorting the pages (A-Z) is missing, but the link is still clickable, so if you click on the white space right next to the parent page name (where the A-Z icon is supposed to show up), the pages will sort alphabetically, this can be used as a workaround.

### Conclusion {#toc-hId-1762712273}

This behaviour seems to be a bug in Confluence versions 6.14.3 till 6.15.1, I was unable to reproduce the issue in newer versions, and seems to be fixed in 6.15.2, 6.15.4 and 6.15.6.

A bug ticket has been created for this issue, [CONFSERVER-58516](https://jira.atlassian.com/browse/CONFSERVER-58516)

comments: author: Shannon S
body: Hello Daniel,

Thank you for contacting us. I was just in the middle of writing to you.

There was a bug a while ago that has been fixed as of 6.15.2. Prior to that, the possibility to sort is there, but you're not able to see the icon. See below for more information:

* [CONFSERVER-58030](https://jira.atlassian.com/browse/CONFSERVER-58030) *Sort alphabetically button in the Reorder Pages page is not visible.*

I am testing now in 6.15.4, and I can confirm that when the results are not in alphabetical order already, then the icon will pop up. If it's already alphabetical, it will not.

You can test by upgrading Confluence to 6.15.2 or higher and let me know if you are able to sort your pages.

As for the bug you found, I am wondering if there's just a bit of a delay when that happens, which might be the reason that it was reported as a 2nd bug. I'll find out more information about that, but I can tell you that the original bug is fixed as of 6.15.2.

Regards,

Shannon


author: Daniel Vlad
body: Thanks Shannon, you're very kind.

I wish you a wonderful day.


author: Shannon S
body: Daniel,

You're very welcome! Have a pleasant rest of your week.

Regards,

Shannon


Tags: confluence-server

server
Translate confluence publication
Asked by Kerry Williams:

Hi,

Can anyone share some guidelines with me on how I can translate a Confluence publication?

I want to understand how I can export a confluence publication as a whole and send to translation to translate into one or more languages?

Then I need to understand how I can import those translations back in so I have localized publications that match my English in style and layout.

Also any tips on how to manage translation updates?

Thanks

Kerry


Answers:
author: Nils Bier _K15t_
body: Hi [@Kerry Williams](/t5/user/viewprofilepage/user-id/2814950)

Welcome to the Atlassian Community :-)

You might want to have a look at our app [Scroll Translations](https://marketplace.atlassian.com/apps/1211616/scroll-translations-for-confluence?hosting=datacenter&tab=overview), which allows you to manage multi-lingual content in Confluence.

Scroll Translations offers an in-built editor to translate pages manually directly in Confluence, but can also be used in [combination with an external Translation Management System](https://help.k15t.com/scroll-translations/latest/translate-content-in-a-translation-management-system-125702671.html) (TMS).

If you have a TMS in place, the process is as follows:

1. Define your default language (the language you initially write your content in), and multiple target languages (the language you want to translate to).
2. Create your content in your default language and - once the content is ready to go
3. Create a Translation ZIP file, that can be imported to your TMS
4. Translate your content in your TMS, and finally
5. Re-import the translation back into Confluence to make it available to your readers.

A public example of a site using Scroll Translations is the [BMC Remedy Documentation](https://docs.bmc.com/docs/remforce201601/en/home-614640746.html) (besides Scroll Translations the sites are set up using Scroll Viewport, which styles the content in the companies design):

Scroll Translations - as all Marketplace apps - can be evaluated for free for 30 days. Please feel free to [download it from the Atlassian Marketplace](https://marketplace.atlassian.com/apps/1211616/scroll-translations-for-confluence?hosting=datacenter&tab=overview), install it on your test system and try if it fits your needs.

If you have questions regarding the functionality or have problems using the app, please get in touch with our support team via [support@k15t.com](mailto:support@k15t.com).

We'll be happy to help.

Cheers,  
Nils


Tags: atlassian-support

translate