youngmon/atlassian-qna huggingface dataset:
How can I get access to edit a page?
Asked by sarah ammoura:

I am trying to modify content on an existing Confluence page but I don't have access or any EDIT button to do so. I asked the IT service desk but they told me to send a request here and my administrator is on vacation so I wanted to get the right to edit as soon as possible. What steps should I take?


Answers:
author: Andy Gladstone
body: [@sarah ammoura](/t5/user/viewprofilepage/user-id/4813280) Welcome to Confluence!

Only Site and Confluence Admins can grant access and update/edit permissions for users across the instance. Space Owners or Page Creators may be able to give you permission to the specific page you are looking to edit. You can see the page creator on the page itself, or Space Owner under the Space Settings on the sidebar.

comments: author: Andy Gladstone
body: [@sarah ammoura](/t5/user/viewprofilepage/user-id/4813280) please let me know if my answer assisted you. If it did, please click on the Accept Answer button so others looking for similar assistance can find it in the future.

Thank you.


author: Sachin Dhamale
body: [@sarah ammoura](/t5/user/viewprofilepage/user-id/4813280),

Welcome to the Atlassian community.

If you are space owner/Page Creator or confluence administrator then you can do it by your self like bellow. if not then you need to ask confluence admin or space/page owner to give you edit permission

![Edit Page.png](https://community.atlassian.com/t5/image/serverpage/image-id/188072i075C843CA5BF07E7/image-size/large?v=v2&px=999 "Edit Page.png")

Accept the answer if it helps
How do I get notification on my email from my Laptop?
Asked by rpedraza:

I use to get notification through my email on my laptop every time I was mentioned on a JIRA ticket or Confluence and now I only get notification through my mobile device.


Answers:
author: Piyush A _STR_
body: Hi,

if you're mentioned, then You'll be notified for the first case only.   

Are you referring to Mobile application?


Tags: jira
Why does my confluence installation think 12 users are connected?
Asked by Henry Valdez:

I placed a ticket asking how to remove users from Confluence, CA-1704655.

This is not the cloud produce. It us the server version. I have 10 licenses and the product shows 12 are connected. I do not want 12 connected. The last support issue gave suggestions that did not work. Confluence is mission critical for us. I need help asap

Thanks


Answers:
author: Radek Dost?l
body: It shows you 12 because that's how many users there are on the system who have active license. Go to User management and see how many users there are, remove those who do not need access to get back to \<= 10.

Note that it's "how many users have active license", it is not how many are currently logged in, the user count is the factor here.

You don't have to delete them, if you remove the 'confluence-users' group, that should work too. Licenses are group-based. There are several "confluence-" groups out of box. Just remove those from them. You can see which groups are used for what permissions in Global permissions section.


Tags: confluence-server

server
Adding Current Date to PDF Exports
Asked by Bill Bayer:

How am I able to add the current export date to a global template via the Global PDF Export settings in Confluence Administration settings?


Answers:
author: Suvradip Paul
body: Hi [@Bill Bayer](/t5/user/viewprofilepage/user-id/4637651) ,

Did you check the customizing PDF layout and customizing the CSS rules for PDF stylesheet - <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/#CustomizeExportstoPDF-CustomizingthePDFLayout> ?


Tags: cloud

confluence-cloud
How do I "unstuck" a format?
Asked by Markus Zhang:

Hi friends,

In my wiki, there was an Italic line, and when I remove the line and insert something new, the Italic format is stuck. Selecting the line shows that Confluence editor does not think it is Italic, which in fact it is. Any switching between Italic and normal doesn't help at all.

The only solution seems to completely remove the part ABOVE the line, and then re-write. However this becomes difficult if the above part is not text, but a picture.

Any idea how to solve this? Format issue is definitely my No.1 productivity killer as it usually takes me 15-20 mins trying to fix it, to no avail, and then have to rewrite the whole part.

Additional question to other users: Is there a way to completely avoid using the editor? For example, if I write in markdown and import, does it import faithfully? What's your option? Thanks


Answers:
author: Brant Schroeder
body: [@Markus Zhang](/t5/user/viewprofilepage/user-id/4299772) Are you copying content from a different wiki (web page)? I am assuming yes. If that is the case some times it will copy html formatting that the cloud product does not recognize but the browser does and there is not a way to remove it. Is there anyway for you to migrate the content without copy and pasting?

comments: author: Markus Zhang
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) no I'm actually modifying confluence wiki in place. This doesn't happen very often so I'm also a bit surprised.


author: Brant Schroeder
body: [@Markus Zhang](/t5/user/viewprofilepage/user-id/4299772) interesting. Do you know if the content you are modifying was copied from another application when the page was created?


author: Markus Zhang
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) No it was created manually. I think in general there is certain level of difficulty to remove formats if the whole line is of the same format (Italic in this case).


author: Brant Schroeder
body: [@Markus Zhang](/t5/user/viewprofilepage/user-id/4299772) are you able to repeat this on new pages? I have tried but can not.


author: Markus Zhang
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I'll try to reproduce on my side and get back to you.


author: Brant Schroeder
body: [@Markus Zhang](/t5/user/viewprofilepage/user-id/4299772) were you able to make any headway on this?


Tags: atl-orange

confluence-server

format

server
Confluence Cloud connection to Zapier times out
Asked by olivia.lin:

I'm trying to set up a Zap but the connection to Confluence Cloud times out after a few hours. I've submitted a ticket to Zapier support and they've confirmed that this is a bug on Confluence's side.

What should happen:

1) Connect confluence account to Zap.

2) When a new Confluence page is created, it should send a ping to the Zap, allowing subsequent Zaps to take place.

What happens:

1) Connect confluence account to Zap.

2) Tests run fine for a few hours and Zaps are triggered from Confluence new page creation to the Zap's next steps.

3) Confluence Cloud account becomes disconnected, and Zaps no longer run. I've reconnected my Confluence Cloud account to Zap about 5 times now.

Image: <https://share.getcloudapp.com/JruG2BXQ>

Thank you!


Answers:
author: Azhaziq Goh
body: Same issues also recently. Been manually reconnect every time I want to use zapier task to run

comments: author: Dana Rosenberg
body: I reached out to customer service \& they created this ticket for the confluence dev team to investigate - <https://jira.atlassian.com/browse/CONFCLOUD-73809> . They recommend anyone effected comments on how this is impacting your experience. The more traction, the faster they'll enact a fix. If you can, please comment \& upvote there.


author: ???
body: I have the same issue here :(

comments: author: Dana Rosenberg
body: Please comment here. This ticket was submitted by the confluence dev team. The more comments, the faster this bug will be prioritized [:https://jira.atlassian.com/browse/CONFCLOUD-73809](https://jira.atlassian.com/browse/CONFCLOUD-73809).


author: Jason R Holt
body: I believe this is a bug in Confluence as I just started hitting this myself last week.

comments: author: Dana Rosenberg
body: if you'd like this fixed, please comment on this ticket. It will help confluence team prioritize: [:https://jira.atlassian.com/browse/CONFCLOUD-73809](https://jira.atlassian.com/browse/CONFCLOUD-73809).


author: Dana Rosenberg
body: Same issue here..


author: olivia.lin
body: Still no response from Confluence. I guess this is not a priority fix for them :/

comments: author: Dana Rosenberg
body: Olivia - I pushed for them to create a ticket on this, but it needs comments to get prioritized by confluence. Please enter your comments on this ticket on how it is impacting your daily workflow \& encourage others to do the same [:https://jira.atlassian.com/browse/CONFCLOUD-73809](https://jira.atlassian.com/browse/CONFCLOUD-73809).


author: Sara Enoch
body: This is happening to me, too. Attempts to contact Atlassian support just loops me back to the community.

comments: author: Dana Rosenberg
body: Please comment on this related ticket. The more comments they see the faster this will get prioritized: <https://jira.atlassian.com/browse/CONFCLOUD-73809>.


Tags: cloud

confluence-cloud

zapier
Bug: UI Steps (and other macros) cannot be placed inside of a UI Tabs
Asked by YG:

Hello,

Experiencing more problems with Confluence Cloud this morning. When I think of UI tabs, it's basically just a logical arrangement of content, yet there appears to be at least one restriction on what can go inside a it...

From my perspective, there should be no real restrictions on what can go inside of a UI Tab.

Trying to insert a UI Steps Macro, doesn't work, nor does copy and pasting. The macro always appears outside of UI Tabs.


Answers:
author: YG
body: Arrg, UI Steps, Layout or Expand can also not be placed inside of a **Table of Contents Zone** either, which is a rather simple Macro... Come on guys, you need to be able to arrange content properly on a page either by Tabs or Table of Contents Zone, which both seem to have the same limitations (where the limitations are probably on the child being inserted Macro).


author: YG
body: A few others that can't go in:

\* Layout

\* Expand

\* Chart  

<br />

I mean that's pretty bad to be honest...


Tags: cloud

confluence-cloud
How you inform users with app updates using Atlassian products/extensions?
Asked by Igor Kryvyi:

Is it possible to somehow inform users about new features updates using any Atlassian product or extend?


Answers:
author: Charlie Misonne
body: Hi [@Igor Kryvyi](/t5/user/viewprofilepage/user-id/4812147)

Welcome to the Atlassian Community!

Atlassian publishes upcoming changes every week on [this blog](https://confluence.atlassian.com/cloud/blog). Your users can watch the blog. Or you could share it with your users regularly yourself.

You can also chose to put your intance in the **bundled** release track if you have an enterprise or premium subscription. In this case your instance gets updates monthly and there is a separate page for the release notes.

For more you can read [Manage product release tracks.](https://support.atlassian.com/organization-administration/docs/manage-product-release-tracks/)


Tags: atlassian-marketplace

cloud

confluence-cloud
Do you use Jira Feedback Collector?
Asked by Igor Kryvyi:

1. Do you use Jira Feedback Collector?
2. Does it useful for your app users?
3. Is it super complicated to set up it?


Answers:
author: Ste Wright
body: Hi [@Igor Kryvyi](/t5/user/viewprofilepage/user-id/4812147)

Do you mean Issue Collectors? Or some other form?

If Issue Collectors, see this documentation for setting them up...

* **Cloud:** <https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/>
* **Server/Data Center:** <https://confluence.atlassian.com/adminjiraserver/using-the-issue-collector-938847338.html>

Are they useful? They can be, to get some direct feedback. I have found them quite limited though in functionality.

Ste


Tags: jira-service-desk
Print the changes
Asked by Jurica Petricevic:

Hi Community,

Is there a way to display/print out all changes in a page? Some Pages require paper submission to the Board before publication. Is there a way to clearly display and print out all changes to a manual that have been made since the last publication?

Best regards

Jurica Petricevic


Answers:
author: Nic Brough -Adaptavist-
body: There's no direct "print" in Confluence, as it's a web-based system and doesn't expect to be used for printing. You can export pages to word or pdf and print them, or belt "print" in your browser to get a paper copy if you want.

But there's no export for the history. You can get close though - go to the page history and select the version that was last published and the current version, and click "compare". The page you'll get can then be printed from the browser if you need it on paper.


Tags: confluence-server

server
Automatic page numbering in a space
Asked by Jurica Petricevic:

Hi Community,

is there already a solution to this problem?

Pages should be automatically numbered based on their hierarchy (similar to the PDF export table of contents)

Lets say like this: 1st level 1 - 1.1. Level 2 - 1.1.1 Level 3.

best regards

Jurica


Answers:
author: Bill Bailey
body: Are you wanting to number the page titles as headings during PDF export, or while displayed within Confluence?

comments: author: Jurica Petricevic
body: [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) Hi,

displayed within Confluence.


author: Bill Bailey
body: Not sure why you would want to do that for an online document, but there is not an easy way to do what you want to do. You could change the CSS to have the left-hand navigation bullets be numbered BUT that would *not* be reflected in the page titles.

You would need to develop some sort of plugin that is able to dynamically retitle pages (a bit hard as all pages are stored flat). And it would be much easier if Confluence allowed macros in page titles.

And even if you could develop such a plugin, any renumbering is probably going to break links from other pages to these pages.

The easiest method in this case is to just manually number your pages. While it is manual, probably a lot quicker than trying to develop a slick solution. Or do what 99.9% of other Confluence users do, and manually reorder pages when needed.


Tags: confluence-server

server
SSO Settings
Asked by Roi Prist:

Where can I find the SSO settings for Confluence ?

Looking at the manual it seems out-dated and the settings screen changed.


Answers:
author: Brant Schroeder
body: [@Roi Prist](/t5/user/viewprofilepage/user-id/4811907) Welcome to the Atlassian community. What documentation are you referring to can you please share it. Here is the latest documentation on SSO <https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/>


Tags: cloud

confluence-cloud
Want to display a page link only to the particular user/group
Asked by Dabin Daniel Sundaram:

In the below screenshot I have used the Children Display macro. I have set the restriction for the **Test Page 3** to a group/user. Is there any possibility to show the **Test Page 3** link to only the restricted user/group and hide to the others who have no access to the page?![Hide the url.png](https://community.atlassian.com/t5/image/serverpage/image-id/187979i63000DD69988D89E/image-size/large?v=v2&px=999 "Hide the url.png")


Answers:
author: Radek Dost?l
body: Have you tried yet if the users without access permissions to 'Test Page 3' can see the page in Children Display? I think it does actually work like that (i.e. they don't see it - specifically due to lack of permissions), but could be wrong.


Tags: confluence-server

server
Using Filters in Edit Mode on Confluence
Asked by Candice:

Hi Atlassian Community.

I have created a Confluence page with filters that multiple members use.

When selecting the Filter options in Edit mode, the filter is displayed for everyone who is currently editing. Is there an option to only see my filters so that it does not affect other users?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Candice](/t5/user/viewprofilepage/user-id/4811669) ,

Are we talking about our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_vendorID=1216111) app and its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community&utm_vendorID=1216111) macro?

For Server/Data Center you really can show filters in the Edit mode.

If this is the case, I'm afraid that the filters are not personal and other users will see them as well.

comments: author: Candice
body: Hi [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746)

Yes, it is the Table Filter and Charts for Confluence.

What a bummer! If there is a way to see personal filters, it will help the team because we have 30+ people who edit throughout the day.

Thanks for your feedback.
Bulk uploading pages from database
Asked by Michiel Coghe:

Hello Community,

We are trying to set up a new ELN/Registry for our company on Confluence. For this we need to bulk upload tens of thousands of pages from our database preferably as fast as possible. We've set up a system to call the [REST API](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/) and also checked out the [Confluence CLI](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview&hosting=cloud) and [WebDAV](https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html) options based on other peoples suggestions. All of these options do work but they are very slow (around 4 seconds to build a page). Is there a way this could be done quicker? For example connecting to the underlying Confluence Database?

EDIT: A quick elaboration - We are trying to upload gene sequences and some accompanying meta data in three different groups. Each group has a specific (simple) template with a table, sequence viewer, links to databases, etc. Our tactic now is to create a HTML file for each of the sequences and push these to Confluence using either the API or the runFromCsv command in the Confluence CLI. The CLI takes 3.66 seconds to create a page. The API goes a little quicker, but using this we have some troubles with Time out errors which doesn't make it that feasible to work with.

Thanks in advance,

Michiel


Answers:
author: Piyush A _STR_
body: Hello,

Welcome to the community !! (I'm reading your question as - To create multiple pages)

If that takes 4 seconds, then probably you can make it less than 2 seconds. Can you elaborate,if the pages to upload have a predefined template or dynamic data for upload?

Once I had the same with dynamic data, I create a shell script to create 128+ pages with CSV data and JSON data. But that too took 2.3 seconds to create.

From the database - that isn't possible as they are many underlying tables that need to be updated as well, hence, creating via DATABASE is NO.

I'll be watching this question which is quite interesting ask here.

comments: author: Michiel Coghe
body: Thanks!

A quick elaboration: We are trying to upload gene sequences and some accompanying meta data in three different groups. Each group has a specific (simple) template with a table, sequence viewer, links to databases, etc. Our tactic now is to create a page in HTML format for each of the sequences and push these to Confluence using either the API or the runFromCsv command in the Confluence CLI. The CLI takes 3.66 seconds to create a page. The API goes a little quicker, but using this we have some troubles with Time out errors which doesn't make it that feasible to work with.


Tags: confluence-server

server
How to I create a Calendar button on my board?
Asked by Noelle Kim:

I went to the Butler button and found a Calendar Commands slide. Then I clicked on the Create Command button, but nothing happened. I'm super confused and don't know what to do!


Answers:
author: Ste Wright
body: Hi [@Noelle Kim](/t5/user/viewprofilepage/user-id/4064921)

When you press "Create Command" it should phase to a new screen with an "+Add Trigger" button

Does this not happen for you?

If not, I would try the basics first:

* Try logging out/in
* Close your browser and reopen it
* Try in a different browser
* If none of this works - does this happen for all users? Or is this specific for yourself?

Ste

comments: author: Noelle Kim
body: Yes, I do have a Create Trigger button. But after I click the button, I don't know what everything does and how to do it.


author: Iain Dooley
body: [@Noelle Kim](/t5/user/viewprofilepage/user-id/4064921) experiment!


author: Ste Wright
body: Hi [@Noelle Kim](/t5/user/viewprofilepage/user-id/4064921)

I agree with Iain - I'd try creating rules and see what each can do for you!

There are a good number of blogs and help pages on Butler on the Trello website you can look through.

Or if you have a specific process to automate and need help, feel free to reach out to the Community and we'll be happy to assist :)

Ste
Classification of plan function
Asked by Arthur Ross:

I need more than 10 boards, so I am contemplating business class on Trello. Does each person who updates information on a board I create need a license? If I am the only one creating boards and the others invited are just updating and adding files, does each of them need a license?

Why when I purchase business plan does it only offer two licenses when I only need or want one?


Answers:
author: Iain Dooley
body: [@Arthur Ross](/t5/user/viewprofilepage/user-id/4064879) you pay for members of your team, or multi-board guests to your boards. So, if you are the only team member, and you only add each member or observer to one board in your team, you will only pay for yourself. As soon as you add another member to your team, or add the same member or observer to more than one board in your team, you will pay for them also.
How to get email notifications to work again?
Asked by Connie Madsen:

My email notifications in Trello are set to instantly. But I do not get them at all.

The test email link -- I have tried that -- I do not receive that either.

Last notification was in may for Trello.

Solutions?


Answers:
author: Iain Dooley
body: [@Connie Madsen](/t5/user/viewprofilepage/user-id/4064777) I have seen a couple of other people recently report problems with notifications. I've added this thread to the Slack channel for Atlassian. Interestingly, when I went to <https://trello.com/test_notifications> I also don't receive a test email (I don't normally use email notifications so hadn't noticed anything wrong). I'd recommend going back to trello.com/contact and submitting the report directly to Trello (rather than to the community).

comments: author: Connie Madsen
body: Thanks, Iain

I did report directly to Trello and my email was blocked in their system. Its not now. And the test notification now works.

Still I do not get notifications, so I am still writing with them.

Thanks for answering

Connie


author: Ollie Guan
body: Hi [@Connie Madsen](/t5/user/viewprofilepage/user-id/4064777) ,

If you are not receiving Trello notifications, there may be several causes.

<https://help.trello.com/article/740-notifications-are-not-working>

comments: author: Connie Madsen
body: I have already been going through all of theese.

Could not find anything wrong except I do not receive the test email. All else seem to be right. Watch is active, I have choosen emidiately emails on response...