youngmon/atlassian-qna huggingface dataset:
Using Butler to link cards with variables between boards
Asked by Stuart Harper:

I have a board that generates "issue" cards from a form fill, these cards then work through a route cause analysis flow and are eventually archived. 30 cards a day are generated on average.

I have a second board that contains a card for each phyical asset that the previous board is raising an "issue" with. There are over 300 individual assets. these cards contain reference materials such as setup configurations, manuals, fault finding flowcharts etc.

The "issue" cards end up with an automatically generated title such as:

"Case-892Line 3 Senzani Cartoner 1 -L3-SIC-01 by Stuart"

"L3-SIC-01" is a unique identifier and also uniquly features in the title of the asset card on the other board, which in this case would be:

"Line 3 Senzani Cartoner 1 L3-SIC-01"

I want to automatically link the cards, noting that everything in bold will be variable in each card created for asset "Line 3 Senzani Cartoner 1 L3-SIC-01"

**Case-892** Line 3 Senzani Cartoner 1 -L3-SIC-01 **by Stuart**


Answers:
author: Iain Dooley
body: [@Stuart Harper](/t5/user/viewprofilepage/user-id/4247234) so you would like to automatically link an issue created for a given asset, to the asset card in question?

This Trellinator function would do it, assuming that the asset numbers are consistently formatted:

<https://gist.github.com/iaindooley/27b49e836a2bf4fa5a31e403fbdb050a>

I did something similar for a national vending machine company for handling support requests and connected it up to a shared mobile number, additionally I put in place code that will synch comments back to the asset card so you can see a central history of all the communications for that machine.

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Stuart Harper
body: Thnaks for the reply - to be honest i am a mechanical engineer by trade and this looks a bit beyond my rudimentary abilities!


author: milynnus
body: [@Stuart Harper](/t5/user/viewprofilepage/user-id/4247234)

do a search for "Trello wildcard help" you probably need to read that. The way I looked at your convention you would do use \<\> for your unique id. Your case- is a go prefix. All fail dm me.

comments: author: Stuart Harper
body: Thanks! I had a search, i can get the function to work, howeverit seems to require that i create a separate rule for each master card i have, i am looking to see if i can have one rule that looks up all the master cards, identifies the one that matches a partial text in the one i added, and then link them


Tags: butler
Where do I add a command that I built with the command builder?
Asked by Carolina Santamar?a:

I can't find the way to build the command using the Rules section but I don't know where to put the command I built:

every day, count the cards in list "Blocker - SPRINT ACTUAL"

I can't find the Count command in the rules section. I saw in the Butler for Trello board a card that displays the number of cards in a list, that's what i need. I thought it was simple but can't build it.

thanks!!


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Carolina Santamar?a](/t5/user/viewprofilepage/user-id/4246990) ,

Welcome to the community!

If you want to see the no of cards in the list use this power-up

<https://trello.com/power-ups/5c2462c384ab8949b1724a20/list-limits>

and set the limit to as highest no. as possible.

Regards,

***Soumyadeep***

comments: author: Carolina Santamar?a
body: Thank you Soumyadeep, the problem is that I can't add power-ups, it didn't even allow me to add one for custom fields...is there a way with the free version?

thanks!


author: Soumyadeep Mandal - SaM
body: Hi [@Carolina Santamar?a](/t5/user/viewprofilepage/user-id/4246990) ,

If you are not able to add a power-up then create a new board and move all your list from this current board to the new one and then add a power-up to that new board and delete this current board.

If you don't want to perform the above solution install this chrome extension

<https://chrome.google.com/webstore/detail/trello-card-counter/hepiaakjhimoagmpalbfoojemcnlnagn?hl=en>

I hope it will solve your issue.

Regards,

***Soumyadeep***


author: Carolina Santamar?a
body: Thanks! Opening a new board worked and i could add the custom fields power-up. I'll check if I can add another one, if not I'll use the chrome extension.

Thanks for your help!

Carolina


Tags: butler
How much memory is allocated per account?
Asked by ??????? ????????:

Tell me, if I do not want to use Google drive and I want to store all the files in trello, how much memory (free space) is given to me?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@??????? ????????](/t5/user/viewprofilepage/user-id/4246810) ,

Welcome to the community!

You can't store google drive files or documents in Trello. You can only share the link of the files and sync files/folder links with appropriate permission so that you and your team can work in a collaborative environment without any permission or security issues.

If you upload a file from your mobile/pc/mac devices then there is a 10 MB file upload limit per attachment and paid members have a 250 MB file upload limit per attachment.

Regards,

***Soumyadeep***


author: Ste Wright
body: Hi [@??????? ????????](/t5/user/viewprofilepage/user-id/4246810)

Whilst there is a limit on the size a file can be when uploaded, there is currently no account data storage limit.

You can find more information on [this page](https://help.trello.com/article/769-adding-attachments-to-cards); specifically see:
> **Limitations**
>
> There is a 10 MB file upload limit per attachment. However, paid members have a 250 MB file upload limit per attachment. There is no limit on the number of attachments you can use. Neither is there an account data storage limit.

Ste
Starred Boards not appearing on Trello App
Asked by Caitlin Lawrence:

Hello,

I am able to view my starred boards on the Trello web browser, however, when logged in to the app (from the Microsoft Store), the board does not appear?

I have starred the board, logged in/out, refreshed etc.

Is there any solution?

Thank you!


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Caitlin Lawrence](/t5/user/viewprofilepage/user-id/4246713) ,

Welcome to the community!

Just clear the cache \& data from the app and then log in to your account again using the desktop app.

OR

Uninstall the app and install the app again from the windows store and log in to your account again using the desktop app.

After following any of the above or both of the above solutions you will able to view the starred boards at the top of the Trello home screen in the desktop app.

Regards,

***Soumyadeep***

comments: author: Caitlin Lawrence
body: Thank you - I will try that!  

I am also having an issue where no checklist appears on my cards - I know there is a task checklist on the cards as it appears on other members views but not on mine?  

Thank you for your help!
HHow can I change the time zone to AWST so that Trello and Outlook calendars sync properly?
Asked by Jani Murphy:

I have set up a Trello board to sync with Outlook calendar however events are showing up in UTC time rather than in AWST. How can I fix this?

After reading responses to similar questions, I changed my Atlassian Account Preferences to my time zone (Australia/Perth) but it didn't make any difference.

Help please!


Answers:
author: Cody C.
body: Hi Jani, we'll be glad to help take a closer look with you, could you get in touch through our contact form and we can help troubleshoot a bit further? <https://trello.com/contact>


Tags: timezone
change trello start page (home page)
Asked by Jheroen:

hi all, using trello for a long time on windows using the app. i want to have the latest activity for all my board to appear under the trello home button (start page) now i only see cards of one board.

how do i change this behavior?

on my trello android app i see all activity from new to older, where do i do this?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Jheroen](/t5/user/viewprofilepage/user-id/4054230) ,

Welcome to the community!

Basically, if you are trying to customize your Trello homepage, let me tell you that you can't customize the Homepage of Trello.

This feature is not available. I hope they will add this feature in a future updates.

Regards,

***Soumyadeep***


author: Jheroen
body: Hi, thanks, i did read the page but it doesn't help me; i only see cards of 1 board in Home...


author: Vero Rivas
body: Hi [@Jheroen](/t5/user/viewprofilepage/user-id/4054230)

Look at this post, maybe can help you

<https://help.trello.com/article/1119-the-home-page>

Cheers
Butler HTTP Request: GET with Headers
Asked by Ryan Carlson:

I have been using Butler's HTTP Requests features to POST updates to 3rd party software. I use the "with headers" option so that I can set HTTP headers which are required for the API.

I am hoping to do something similar but with a GET request. Is there anyway to pass the "with headers" option on a GET request? If not, is there a good workaround for this?


Answers:
author: milynnus
body: [@Ryan Carlson](/t5/user/viewprofilepage/user-id/1782181)

I stumbled upon this same issue and your question prompted me to try again. And I found a way to do this.

```
post to url "https://38239.wayscript.io/get" with payload "{\"yourURL\" : \"https://domain.myfreshworks.com/crm/sales/api/contacts/16002233290\"}"
```

My endpoint has a request module which will provide the header and yourURL and return a json which will be available to Butler as {httpresponse}

You will notice that there is cardidlong in it. I had put it in the CRM record.

![Screen Shot 2021-02-02 at 1.56.48 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/128369iAD043D8381B3E732/image-size/large?v=v2&px=999 "Screen Shot 2021-02-02 at 1.56.48 PM.jpg")![Screen Shot 2021-02-02 at 1.53.50 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/128370iC8353EA50DE3D1CD/image-size/large?v=v2&px=999 "Screen Shot 2021-02-02 at 1.53.50 PM.jpg")

comments: author: milynnus
body: [@Ryan Carlson](/t5/user/viewprofilepage/user-id/1782181)

It can be make for general use by have a different payload since the request module can accept variables....for example

```
{"yourURL" : "https://domain.myfreshworks.com/crm/sales/api/contacts/16002233290", "yourAuth" : "your specific authorization string for Authorization", "yourConType" : "your content type details for Content-Type" }
```

I have changed the endpoint to handle the above. See if it works for you. We can talk details later.


author: Iain Dooley
body: [@Ryan Carlson](/t5/user/viewprofilepage/user-id/1782181) if you can't see the option in the interface that means it's not available I'd say, the only workaround I can think of would be to post to a Zapier webhook, add the headers in there and then repost.

You could also do this in Trellinator which runs under Google Apps Script, you can read more about it here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Ryan Carlson
body: Thank you for confirming that this feature is not supported in the core product.

Zapier would definitely work (We are using this for some other automations). For our use case, I am leaning against Zapier due to cost concerns. I want to sync a lot of cards frequently and Zapier's task based pricing is not ideal for this.

Trellinator looks interesting so thank you for providing that alternative. I will check it out.
Assigning buttons in Butler
Asked by Christine Kordiuk:

I'm creating a button that I want to share with a specific team member. Is there a way to share a button with one team member of a board and not the entire team?


Answers:
author: Iain Dooley
body: [@Christine Kordiuk](/t5/user/viewprofilepage/user-id/4246194) no any buttons added via Butler are visible for all board members.


Tags: assign

automation

butler

button
Reminder of task delivery date by email
Asked by La?se Louren?o:

Is there a Power-Up that automatically notifies the user by e-mail when their task is reaching its completion date?


Answers:
author: La?se Louren?o
body: Hi Iain, thanks for answer!

Could you please help me find this congufiguration or the Buther rule?

comments: author: Iain Dooley
body: [@La?se Louren?o](/t5/user/viewprofilepage/user-id/4246155) something like this would do it:

![2021-02-03 at 10.22 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/128506i66D9B8DB6E1172E5/image-size/large?v=v2&px=999 "2021-02-03 at 10.22 am.png")


author: La?se Louren?o
body: Thank you so much!


author: Laura Wirth
body: Do you have to create a Butler rule for each board to create the due date command?


author: Iain Dooley
body: [@La?se Louren?o](/t5/user/viewprofilepage/user-id/4246155) yep you can configure notifications for due dates at the time, 1 day prior and so on. This will send an email if the user has email notifications enabled.

Alternatively you could have a Butler rule that fires X days/hours before a due date and sends an email to all card members for example.
Starting Trello in Microsoft Teams
Asked by Tessa Horne:

I've been experimenting with different task planning apps to utilize in Microsoft teams and am now working with Trello, however I'm facing incredible difficulties trying to get it to work? Does anyone have any experience integrating Trello with teams?


Answers:
author: Michael Pryor
body: I set up Trello in Teams so I might be able to help. I can always do it from scratch again to test though. What's the issue? Do you see it under Apps and do you get any errors?

comments: author: Tessa Horne
body: I was able to create the tab and log into it within my channel, but when I open the page it is completely blank.


author: Michael Pryor
body: Are you using Teams in a browser?


author: Tessa Horne
body: No, I'm using it as the desktop app.


author: Michael Pryor
body: Can you try going to teams.Microsoft.com and see if it's different or the same.


author: Mark Stinson
body: Michael, I am having the same problem. I setup a couple of boards in Trello first and then tried to connect them to MS Teams. Now I am able to see board updates as chat conversation items in Teams, but when I try to use the Trello tab in teams, it says that I don't have any boards and need to connect my boards to Teams.


author: Michael Pryor
body: Can you post a screenshot?
Is there a way to get a card to repeat on, say, the first Monday of the month?
Asked by Beth Reitz:

I can have it repeat every four weeks, or every five weeks, but that's not the same thing.


Answers:
author: Iain Dooley
body: [@Beth Reitz](/t5/user/viewprofilepage/user-id/4246092) you can do this most flexibly with a Butler rule that will do something like:

![2021-02-02 at 3.35 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/128364iFA951A16207603A5/image-size/large?v=v2&px=999 "2021-02-02 at 3.35 pm.png")

comments: author: Beth Reitz
body: That's it! Thanks!


author: Vero Rivas
body: Hi [@Beth Reitz](/t5/user/viewprofilepage/user-id/4246092)

Look at this power up, maybe can help you

<https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater>

Cheers

comments: author: Beth Reitz
body: That's the power-up that I'm using. If I say repeat monthly on the 1st, it will repeat on March 1, April 1, and so on. What I need is for it to repeat on the first MONDAY, so that would be March 1, April 5, May 3, etc... I don't see a way to do this.
Different interface, due date
Asked by Valentin Doche:

Hello,

I have a problem with the interface of the deadline, I have disabled all power-ups, and disconnect all applications from my atlasian account and impossible to understand, here are the screenshots do you know where it comes from ? I am not trello Gold

My Teammates

![Due Date 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/128298i673DE5341DCB3D30/image-size/large?v=v2&px=999 "Due Date 1.png")![Due Date 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/128299i24DBE161C63A0416/image-size/large?v=v2&px=999 "Due Date 2.png")

ME

![Due Date 3.png](https://community.atlassian.com/t5/image/serverpage/image-id/128300i41B1A76E7B9ADF74/image-size/large?v=v2&px=999 "Due Date 3.png")![Due Date 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/128301iFE83510A77A758F4/image-size/large?v=v2&px=999 "Due Date 4.png")

In need to have, start date and due date.

Thanks for you help \^\^


Answers:
author: Iain Dooley
body: [@Valentin Doche](/t5/user/viewprofilepage/user-id/4245902) the start date is relatively new feature, typically they'll roll it out gradually, your team mates will get it soon!


Tags: user-interface
how to add a calender in confluence cloud
Asked by Manoj Siriguppa (Consultant):

Hi Team,

i am unable to create a calendar in confluence cloud. I am not seeing the options.

Regards,  
Manoj


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Manoj Siriguppa (Consultant)](/t5/user/viewprofilepage/user-id/4974840) ,

welcome! It is a feature of Confluence Premium <https://www.atlassian.com/software/confluence/team-calendars>

Fabio


author: Benjamin
body: Hi [@Manoj Siriguppa (Consultant)](/t5/user/viewprofilepage/user-id/4974840) ,

You would need to be on Confluence Premium in order to have teams calendar.

<https://www.atlassian.com/licensing/team-calendars>

Thanks,

Ben


Tags: cloud

confluence-cloud
How do I duplicate my monthly template that captures my weekly data
Asked by D Haskins:

I w add it to save time a an automate generating the monthly dates but very time consuming


Answers:
author: Jack Brickey
body: [@D Haskins](/t5/user/viewprofilepage/user-id/4060379) , Can you please clarify what you are asking?

comments: author: D Haskins
body: Each month I generate a weekly report with a row for every Friday to allow my team to record their process on weekly basis. It's very time consuming and I would like to generate the weekly template and the dates automatically to save time. I currently spend time copying row by row the dates after I copy the file. Is there a better way.


author: Jack Brickey
body: Ok. So do you create JQL filters something like this...

Week 1: project = xxx and resolutiondate \>= startofmonth() and resolutiondate \< startofmonth(-7d)

Week 2: project = xxx and resolutiondate \>= startofmonth(+7d) and resolutiondate \< startofmonth(-14d)

etc.

and incorporate into your Jira macros on your Confluence page? Do you actually create a new page for each month? Do you need to retain that history?


Tags: cloud

confluence-cloud
Advanced Search Query in specific table filter
Asked by Melissa:

Hi,

In my confluence page I have a table with 200+ rows and \~16,000 words. I would like to search for Cat \& dog. I have 3 rows of cat and 3 rows of dog but nothing is filtering out.

Could you please advise why the search syntax like AND or OR do not work? Is there an alternative solution?

Thanks,


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Melissa](/t5/user/viewprofilepage/user-id/4974352) ,

Please clarify which app you are using to filter your table - is it our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and its Table Filter macro or smth else?

If it is our macro, then you may read about the free text filter, OR/AND and regular expressions [here](https://docs.stiltsoft.com/display/public/TFAC/Regular+expressions?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

![Mon 7-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/203533i04092ABAD40FBBF8/image-size/large?v=v2&px=999 "Mon 7-1.png")

comments: author: Melissa
body: Thanks!


Tags: confluence-server

server
We can no longer log into our confluence server. How can we recover it?
Asked by Daisy XU:

Hi,

We failed to log onto our confluence server for a while, and we stored everything on that account. Can you help check what was the problem and how we can recover it?

We had Confluence, JIRA and Bitbucket. We did not renew it because that didn't work for a long time.

Thanks

Daisy


Answers:
author: Mayur Jadhav
body: Hi [@Daisy XU](/t5/user/viewprofilepage/user-id/4974578) ,

Welcome to the Atlassian community!!!

You can raise a support ticket with [Atlassian Support.](https://support.atlassian.com/contact/#/)

Let me know if any questions or queries.

Cheers,  
Mayur

comments: author: Daisy XU
body: I thought this was the place to raise a ticket...then when I tried again, there is no simple way to raise a support ticket! It was designed like an ESCAPE ROOM. I can now understand why my engineer stopped trying and almost trashed the server.


author: Mayur Jadhav
body: Could you please share an screenshot if you are unable to raise a ticket. It is very straight forward.


author: Daisy XU
body: deleted my screenshots.


author: Daisy XU
body: where two pages take me to a long list of nowhere...what next then?


author: Mayur Jadhav
body: Not sure, You should be able to raise a ticket. Is your confluence is on trial ??


author: Daisy XU
body: We've been using it for many years. My engineers stopped trying to fix it, so I am picking it up to contact you. I am the company owner.


author: Mayur Jadhav
body: [@Daisy XU](/t5/user/viewprofilepage/user-id/4974578) , I guess confluence server license is expired, You need to renew it in order to access the Support on technical side.

![Screenshot 2022-06-26 150141.png](https://community.atlassian.com/t5/image/serverpage/image-id/203462i9A431286345AFD07/image-size/large?v=v2&px=999 "Screenshot 2022-06-26 150141.png")


author: Daisy XU
body: Well, thanks. I need someone to reassure me that my stuff is stored safely there and we are able to continue using it. I now just cannot do anything or see anything.


author: Mayur Jadhav
body: You are using confluence server and it is managed by you, until you touched anything or remove anything your data will be there.


author: Daisy XU
body: [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135) Thanks for explaining. I will try to figure it out at my side first.


author: Mayur Jadhav
body: [@Daisy XU](/t5/user/viewprofilepage/user-id/4974578) If the information is helpful, please hit accept button so that it will help others too.


author: Daisy XU
body: Thank you [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135) you've been very helpful and kind.

Have a great day!


author: Daisy XU
body: How can I get a real person technical support? I don't mean to post a question on an open discussion forum...this is embarrassing.


Tags: confluence-server

server