Newly created groups in Microsoft AD is not reflected in Confluence User Directory
Asked by Alaine Pabayos:

We notice that newly created groups in our Microsoft AD is not reflected in our Confluence User Directory. In addition to that, we also get the following error:

Our LDAP permission is set to "Read Only, with Local Groups"

```
ERROR [scheduler_Worker-4] [persistence.hibernate.batch.AbstractBatchProcessor] processIndividual Could not process class com.atlassian.crowd.model.group.InternalGroup: com.atlassian.crowd.model.group.InternalGroup@184e99f2[id=8487028,name=Backup Operators,type=GROUP,active=true,description=lowerName=backup operators,createdDate=Thu May 01 06:35:27 JST 2014,updatedDate=Thu May 01 06:35:27 JST 2014,directoryId=1409027]java.lang.RuntimeException: Confluence does not support individual processing	at com.atlassian.crowd.embedded.hibernate2.batch.Hibernate2BatchProcessor.beforeProcessIndividual(Hibernate2BatchProcessor.java:58)	at com.atlassian.crowd.util.persistence.hibernate.batch.AbstractBatchProcessor.processIndividual(AbstractBatchProcessor.java:183)	at com.atlassian.crowd.util.persistence.hibernate.batch.AbstractBatchProcessor.processBatch(AbstractBatchProcessor.java:168)	at com.atlassian.crowd.util.persistence.hibernate.batch.AbstractBatchProcessor.execute(AbstractBatchProcessor.java:133)	at com.atlassian.crowd.embedded.hibernate2.HibernateGroupDao.addAll(HibernateGroupDao.java:134)	at com.atlassian.confluence.user.crowd.CachedCrowdGroupDao.addAll(CachedCrowdGroupDao.java:146)	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)	at java.lang.reflect.Method.invoke(Unknown Source)	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)	at com.sun.proxy.$Proxy36.addAll(Unknown Source)	at com.atlassian.crowd.directory.CachingDirectory.addAllGroups(CachingDirectory.java:110)	at com.atlassian.crowd.directory.DbCachingRemoteChangeOperations.addGroups(DbCachingRemoteChangeOperations.java:491)	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)	at java.lang.reflect.Method.invoke(Unknown Source)	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)	at com.atlassian.crowd.directory.$Proxy1829.addGroups(Unknown Source)	at com.atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations.addOrUpdateCachedGroups(DirectoryCacheImplUsingChangeOperations.java:87)	at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseAllGroups(UsnChangedCacheRefresher.java:191)	at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:80)	at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseAll(UsnChangedCacheRefresher.java:126)	at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:998)	at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:75)	at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)	at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobBean.executeInternal(DirectoryPollerJobBean.java:29)	at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)	at org.quartz.core.JobRunShell.run(JobRunShell.java:199)	at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
```


Answers:
author: Andre Lehmann
body: We have exactly the same issue!! We are using Confluence 5.4.

I have raised a support-Ticket but no solution yet....

Thats really strange!! Sometimes we also get "group does not exist" message... JIRA (with exactly the same filter) finds that group...


author: Alaine Pabayos
body: Is there any help for this one?


author: Tiago Comasseto
body: Hi Alaine, I found this bug with the same error message: [](https://jira.atlassian.com/browse/CONF-23102)<https://jira.atlassian.com/browse/CONF-23102>

You may check your Confluence version and if it's earlier than 3.5.12, I believe that you'd need to upgrade it.

Cheers

comments: author: Alaine Pabayos
body: Hi Tiago,

I have already seen this bug report and it doesn't cover our version. We are using version 5.3.1. Please advise


Tags: confluence-administration