youngmon/atlassian-qna huggingface dataset:
Adding guests who will not be charged as full members in business class.
Asked by Brian_Clapier:

I just upgraded to the Business Class, paying the annual fee of $120. The billing says that I am able to add "guests" who will not have to pay the annual fee as long as their participation is limited to one board.

It is, however, not clear how to add a guest to the board. The choices under "invite" include adding "members" (which cost an additional subscription) and "observers" who do not have the ability to contribute on the board.

Please help me understand how to add a guest who can have the ability to contribute the board without having to pay the annual subscription for a new member.


Answers:
author: Mark D_Ambrosi
body: I have a slight twist to this question. Is it possible to have more than one single-board guest on one board? I am working with my two cousins on one project. One cousin is currently on the board as a guest. I want to make sure I can add my other cousin, but only want them to remain as board guests.

Looking forward to your response.

Mark D.


author: Esme Crutchley
body: Hi [@Brian_Clapier](/t5/user/viewprofilepage/user-id/3769176)

Welcome to the Community!

I had a similar situation recently where I wanted my husband to be able to tick things off on checklists but as an 'observer' he couldn't.

I pay for BC for just me, and I've added him as a normal member of ++only one board++ and I don't pay for him.

If I'd added him to the ++team++ I would have had to pay for him, but as he's only on one board, I still only pay one BC charge.

If you want say 20 people to have access to a single board, they are not billable. However, the moment you add a single person to more than one board in a team, they become billable.

Does this help?

Esme :)

comments: author: Mark Harvey
body: Thanks for the great answers in this thread. I have a follow-up question

Since I can add a Guest to only one Board, if I remove them from that board and add them to another board do I get charged ?


author: Esme Crutchley
body: Hi [@Mark Harvey](/t5/user/viewprofilepage/user-id/3856378)

Welcome to the Community!

I would reach out to Trello on the [Ask Trello Support](https://trello.com/en-US/contact#/) link on that page to clarify the situation. There may be limits to how often you can move guests around to ensure that people aren't adding people to one board, then removing them once their work has been done and adding them to another one, in a sort of daisy chain.

I honestly wouldn't like to say if you would be charged or not.

Sorry I couldn't be more help

Esme :)


author: Ludo
body: Hi

Note that there is a difference between a team member and a board member.

Indeed, once a board member has been added to his second board he becomes Multi-Board Guests who is billable as a team member.

But a guest who is not added to the team, is just invited on ++only one board++ as a board member, he will not be billed.

See this for more details :

<https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

<https://help.trello.com/article/717-adding-people-to-a-board>
Desktop notifications not working
Asked by Amy Tuffin:

This is driving me crazy! I would like to see a desktop notification for a due date on a trello card and have tried all manner of ways to get it working. I am getting email notifications for some (not all) of my due dates and they appear on my Trello home page, but so far only one has triggered a desktop pop-up. I have tried the following:

- allowing notifications on Chrome

- watching/not watching the card (I am a member on all of them)

- having trello open/closed, on the card/not on the card

- setting the due date for today/tomorrow and setting the reminder for 5 mins/24 hrs/at time of due date etc

I can't make head nor tail of the logic behind the notifications and I've scoured the web looking for answers. Please help!!!


Answers:
author: Jack Brickey
body: When u say desktop notifications do you mean an independent pop up window or simply have the notifications bell in the upper right of the Trello screen turn red? I use the Mac app and the later works fine there. I can have a look at the browser variant.

comments: author: Amy Tuffin
body: Hi Jack thanks for your response! I mean an independent pop-up window.

The bell has turned red for some of my reminders but not others, but like I say it's the desktop reminder I'm after. I want to be able to see reminders for Trello items when I don't actually have Trello open in front of me, for example if I'm working in another application.
Dark Theme
Asked by Mike:

How do I enable a dark theme in Trello?

Trello being as cool as it is, I should assume a dark theme is already available. I've been poking around in settings, but can't seem to find it.

The background image, sure. But an actual dark theme?


Answers:
author: Jimmy Seddon
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/3428688),

I'm not sure about where this setting is either (or if it exists for Trello). However, if you are using Google Chrome, this is a neat little trick that has been floating around our office.

<https://www.howtogeek.com/446198/how-to-force-dark-mode-on-every-website-in-google-chrome/>

I hope that helps!

-Jimmy
Hide Trello User Activity Feed
Asked by Beverley Theresa:

Is it possible to hide a user's activity feed?

For example, clicking the user's name shows what they're doing on other public boards, which allows the person viewing the activity to visit that public board the user is active on. Is there a way to hide this activity?

I basically create Trello boards, give them to my subscribers via a public link, but don't want them to be able to access other public boards I've created. (If that makes sense.)

OR is the best way to avoid this making it public then mass inviting people to the board?? I would like to avoid that if possible...


Answers:
author: Ryan
body: Hi Beverley,

Thanks for reaching out.

Unfortunately there isn't a way to hide this activity as it is activity on a public board, meaning anyone will be able to see this. In the same way that the activity is visible in the board activity, this is then reflected on your personal profile page.

One option would be to have this board as private and then instead of needing to invite people, you can use the invitation link to share with people who should have access to the board. This would mean the board activity isn't available in your public profile, but you can still share this board easily with others.

The only other workaround that I can think of would be to have different Trello accounts for certain public boards that other users shouldn't be able to find easily from your public profile. This way, those public boards will be in some way "siloed" from each other, limiting your risk a little bit more.

I hope that this helps to clarify!

comments: author: Sam_an Griffiths
body: I've seen questions about this feature dating back 6, almost 7 years. Any word on how soon we might see this feature added?
Combine Calendar and Kanban Cards into Single Page
Asked by Jeff_Kooker:

Hello,

I am a new Business Class user with Trello and want to utilize the power-ups to their full potential. I will be using the calendar view as much as I will be using the main board view (with kanban cards being clicked-and-dragged from swim lane to swim lane). Can I combine these two views into a single page/board so that the top half shows the calendar while, immediately below it, I can still click-and-drag kanban cards from lane to lane? Currently I only see the ability to toggle back and forth from one view to the other, like changing tabs in a browser. Thanks in advance.

Thank you for the help,

Jeff


Answers:
author: Esme Crutchley
body: Hi [@Jeff_Kooker](/t5/user/viewprofilepage/user-id/3767614)

Welcome to the Community!

I believe that this could be accomplished with [Planyway](https://planyway.com/), although I believe it's a monthly/annual fee after a trial period. I haven't 'played' with Planyway for a few months, so things may have changed, but I believe that this gives a calendar in the top half of the screen and Trello lists in the bottom half ![Screenshot 2020-02-19 at 13.28.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/83618i14B895FD45FABA20/image-size/large?v=v2&px=999 "Screenshot 2020-02-19 at 13.28.11.png")

Hope this helps!

Esme :)

comments: author: Jeff_Kooker
body: Esme,

Thank you. This was extremely helpful. I was able to add Planyway to both the desktop Trello app as a power-up and as a Chrome extension to be used with the browser version. It seems to have more functionality in the browser but I will keep trying both.

It is free for 14 days. I will experiment with the trial version first then perhaps try the single user option. I appreciate the feedback.

Thank you,

Jeff


Tags: calendar

kanban
Je n arrive pas a ouvrir les autres tableaux.Je n ai que le groupe auquel j appartiens
Asked by Marie Idrac:

Lorsque je clique dans tableaux aucun autres tableaux n apparait alors qu il existe d autre tableaux


Answers:
author: ManuR
body: Bonjour Marie,

Est-ce que vous pourriez nous contacte directement via <https://trello.com/en/contact> avec le lien vers les tableaux inaccessibles pour qu'on puisse voir ?a de plus pr?s ?

Merci d'avance !
Is anyone else unable to use Trello on IFTTT?
Asked by Erica Strand:

Trello and IFTTT had been working well up until a few months ago. It seems to be a Trello issue as no other connections are having difficulty. Anyone else experiencing this? Any advice for troubleshooting?

Creating a new applet, Trello cannot load board details. Existing applets continue to fail citing, "There was a problem with the Trello service."

I've tried disconnecting and reconnecting from Trello as well as basic googling Trello IFTTT problems but I haven't found anyone else talking about this.![Screenshot 2020-02-18 at 12.30.30 PM - Edited.png](/t5/image/serverpage/image-id/83495iF18AC1FC2F55A2C8/image-size/large?v=v2&px=999 "Screenshot 2020-02-18 at 12.30.30 PM - Edited.png")


Answers:
author: ekaplonski
body: I am having this issue as well. This Reddit user seems to be having it, too, or at least the same symptom: <https://www.reddit.com/r/ifttt/comments/czr5gh/cant_get_this_applet_to_work_trello_google_sheets/>

comments: author: Erica Strand
body: Thank you. Good to know it isn't just me.


author: ekaplonski
body: It started working for me again today. Perhaps trying again will help you too. :)


Tags: ifttt
Can the @ sign be used to create a distribution list?
Asked by Jimbo:

I know in Trello you can use "@board" to send notifications to all persons on the board. Is there a way to use the "@" sign to create a smaller distribution list, such as something like "@Sales" or "@Production"?


Answers:
author: Ludo
body: Hi

In trello, you can only use @board, @card, or @membername. With butler, you can create rules which allows to convert a mention like #sales to an email to sales@mysociety.com

[@Jimbo](/t5/user/viewprofilepage/user-id/3766738) , for example, create this rule :

```
when the name of a card contains "#{?}", send an email notification to "{wildcard1}@mysociety.com" with subject "Request an action" and message "See this card {cardlink}"
```

Then

Just add mention #sales in the description to trigger the rule, and a email will be sended to sales@mysociety.com

<https://help.trello.com/article/1156-pattern-matching-and-wildcards>

comments: author: Jimbo
body: Thanks for the explanation and the example. I will play around with rules.


Tags: email

butler
How do I integrate Trello with Outlook for Macbook Air?
Asked by Tom_M:

I can't seem to find the way to connect the two so that Trello resides right within Outlook.

Am I missing something or does Trello not have those capabilities?

Thanks

Tom


Answers:
author: Garrett
body: Hey Tom,

That's correct, Trello doesn't currently have a full integration like that within Outlook.

Microsoft has developed the Trello Outlook Add-in, and you can see more about that here: <https://help.trello.com/article/1075-outlook-add-in>

However that would be the current extent of Trello's integration into Outlook. I hope that helps clarify!


Tags: ms-outlook
my account does not syncronisize.
Asked by zauberschrauber:

hi ,trello community.

mac and pad are connected in the same wifi.  
however, the devices do not synchronize.  
what can I do to synchronize all boards?

cheerio, bernd.


Answers:
author: Esme Crutchley
body: Hi [@zauberschrauber](/t5/user/viewprofilepage/user-id/3766090)

Welcome to the Community!

Are you still experiencing problems syncing?

I will say that it doesn't have anything really to do with which wifi network you're on, more that you're signed into the same account on both of them and that in your iOS settings you have background refresh turned on so that the Trello app can refresh in the background.

Please let us know if it's still not working so that we can help a bit more. Maybe some screenshots of the two systems so that we can try and pinpoint the communication breakdown

:)
Filter by user with Trello Gold
Asked by Sebastian_Alvarez:

Hi, I would like to know how to filter by user.

I want to see only the task that are assigned to me.

For example, we have 1 column of tasks for every team member, but there are 4 people with 5 card each. I don't want to see every card all the time, I just want to see mines.

Thanks


Answers:
author: Ludo
body: Hi

Apply the filter using the "Search" button in the board's menu, then selecting appropriate membername.

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>


Tags: card

filter

task

user
Trello app IMPROVEMENT: comment editor TOO NARROW on mobile, please allow full width
Asked by Jesus TIC:

Using Trello for note taking is really useful, specially on the smartphone.

Unfortunately, when editing comments, width is drastically reduced. This is an importan inconvenient for small screens.

I think it could be very easy to allow full width of the textarea when editing the content of a comment.

Please consider this improvement

Thanks


Answers:
author: Garrett
body: Hey there Jesus,

I can definitely understand the benefit of having that full width of text when adding notes to your cards. I'll pass that along to our team for consideration, and hopefully that's something we can introduce or change in a future version.


Tags: improvement

mobile
Is there any problem with Batch API /members/me
Asked by Michal Mrozowski:

Hi,

I am experiencing a 504 error (Response Timeout) (Taco screen) while calling this endpoint:

[https://api.trello.com/1/batch/?urls=/members/me,/members/me/organizations,/members/me/boards\&key=\[apiKey\]\&token=\[token](https://api.trello.com/1/batch/?urls=/members/me,/members/me/organizations,/members/me/boards&key=[apiKey]&token=[token)\]

Is there any problem with the API?

When I created a new account and tried to make this API call, I had no problem (It worked). Also, when I send an invalid key or token, I receive an instance message saying that the key or token are invalid. When I fill the api key and the token from my account correctly, the request hangs for a while and times out.

Regards,


Answers:
author: ManuR
body: Hi Michal,

We had an incident that caused any request made to the organization API route to time out.

This has been resolved now so you should be good to go.

Do let us know if it's still timing out on your side though!
Cannot open attachments in Trello app on phone
Asked by George Pirtheesingh:

Hi Guys,

Sorry for such a basic question, but we are trying to implement Trello as a material tracker within my business. The desktop version is running fine, but nobody can open attachments on their phone apps. The file appears to download ok but when you click on "open", an error message appears saying "Can't open file".

Can anybody help?

Thanks


Answers:
author: Torben_trello
body: Are these specific files types that you are attaching that are not supported by the phone or the phone does not have an app to open with? Feel free to reach out to trello.com/contact with an example. We'd be happy to take a look.

comments: author: dex black
body: Sorry to stack on but I am also receiving a similar response to opening a Google doc on Android 11 kernel 4.14.113

error says.

Sorry there are no apps on your device that can open this attachment.

Google docs app is installed.

The file I was trying to open is on the recents list in that app.


author: dex black
body: Reinstalling Google docs app did not help.


author: Shashank Bhardwaj
body: Did you find a solution [@dex black](/t5/user/viewprofilepage/user-id/3018825)


author: dex black
body: No solution.

Problem persists.

Trello app has become quite slow also.

A different error on some other links claiming no internet connection (obviously wrong).

I may have to just reinstall it something.


author: Thomas Wett
body: We need Atlassian to answer this question. I saw similar issues back in 2018.

Atlassian, when is this going to get fixed. It makes Trello unusable for sharing files on Goggle Drive.


author: Kaspars
body: The same issues, on one phone Android 10 works perfectly, on other Android 11, can't open attachments: Sorry there are no apps on your device that can open this attachment.

Reinstalled Trello app, not working still!

Is there solutions?


author: Eric Kahiga
body: I'm also having the same problem with Trello. The desktop version seems to work okay but the mobile version cannot open attachments. Is there a solution to this?
Browser tab freezing while dragging cards
Asked by Will Kessler:

I've used trello without issues for years. Recently (past few weeks), latest Chrome started to exhibit the following behavior: browser tab freezes while dragging a card to a new position. Chrome Version 79.0.3945.130 (Official Build) (64-bit), IOS. Only option is to wait until browser dialog asks whether to kill or wait on the tab, and then choose Kill and reload the tab.

Happens frequently enough to make using Trello suddenly not frictionless :(

Anybody else seeing this behavior?


Answers:
author: Torben_trello
body: Does this happen only on a specific board, or across all your boards? If it is isolated could you reach out to trello.com/contact with the board link so we can check it out?
I can't find a way to add a reviewer to a board or to a card?
Asked by Teresa Macapal:

I've used trello before with a previous company and I was hoping to present it to my boss as something new we can use in my current company. I am however unable to find a way to add a reviewer to a card.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Teresa Macapal](/t5/user/viewprofilepage/user-id/3764546)In Trello users are added to a board, and the board users have access to all cards. There is no specific way to add a user/reviewer to a single card only.

comments: author: Jimmy Seddon
body: [@Teresa Macapal](/t5/user/viewprofilepage/user-id/3764546), [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) is correct this isn't an option by default, I wonder if your previous company might have been using custom fields and created a "Reviewer" field.


author: Teresa Macapal
body: My mistake. I meant a reviewer for the board and not the card only.

I'm thinking it may have been a Business version. I clicked around and the Reviewer option was under the Butler services. I'll try to click around some more.

Thank you for replying!


author: Esme Crutchley
body: Hi [@Teresa Macapal](/t5/user/viewprofilepage/user-id/3764546)

You might want to look at this help page, it shows how to add people to a board, so that you can share your board with the new boss!

[Adding People to a Board](https://help.trello.com/article/717-adding-people-to-a-board)

If you want to add an 'observer' this can only be achieved in Business Class. Observers can't change anything on a board, whereas 'normal' invitees can, just so you're aware. It's explained [here](https://help.trello.com/article/732-adding-observers-to-boards)

Hopefully this helps!


author: Esme Crutchley
body: Hi [@Teresa Macapal](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3764546)

You might want to look at this help page, it shows how to add people to a board, so that you can share your board with the new boss!

[Adding People to a Board](https://help.trello.com/article/717-adding-people-to-a-board)

If you want to add an 'observer' this can only be achieved in Business Class. Observers can't change anything on a board, whereas 'normal' invitees can, just so you're aware. It's explained [here](https://help.trello.com/article/732-adding-observers-to-boards)

Hopefully this helps!
How do I retrieve my archives? Thanks
Asked by succeeding789:

In error I archived a list.


Answers:
author: JimmyVanAU
body: You can follow Matheus' clear instructions in this post - <https://community.atlassian.com/t5/Trello-questions/How-do-I-restore-an-archived-list-to-a-board-in-Trello/qaq-p/916638> :)

The official help page is here - <https://help.trello.com/article/795-archiving-and-deleting-cards>

comments: author: succeeding789
body: Thank you!


author: JimmyVanAU
body: No worries at all. If that helps, please accept the answer :)
How can I automatically transfer a new page property in parent page to children pages
Asked by Tami Dubi:

Hi,  
I want to add approval status as page property in our Confluence pages.  
How can I create a condition where an existing child page/ grandchild page inherits the page property automatically.  
Thanks,  
Tami


Answers:
author: Kishan Sharma
body: Hi [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201)

I think you can achieve this by using [Page Properties macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/) and [Page Properties Report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/) together, through which you can show information from one page to another page.

comments: author: Tami Dubi
body: Hi,

Thanks for the quick response, but the [Page Properties Report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/) shows all the pages that **include** page property. I need a faster and more**efficient way to insert page property macro** in existing pages, whose parent's pages have the page property, so they will also include it.

thanks

Tami


author: Kishan Sharma
body: Hi Tami, No, you need to enter the **Labels** you want to report on (this is the label added to pages containing the Page Properties macro) so you can limit the pages based on the labels (ie it will not show all the pages that include page properties macro but only the pages that have certain labels)


author: Tami Dubi
body: Hi,

I think I probably didn't explain myself clearly. I don't have a problem with [Page Properties Report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/), every page I added the page property and label appears.

However, I do have a problem manually adding the new page property to all the already existing children pages of the page I inserted the page property macro. Is there a way to insert automatically the page property macro to the children's existing pages?


Tags: cloud

confluence-cloud

page-property