youngmon/atlassian-qna huggingface dataset:
How to stop the file downloading while viewing the files from File list ?
Asked by Mohamed Umar Fayaz M:

Hi ,

We are maintaining the files in file list and these files are downloading into computer every time I want to look or edit the file.

Is there a setting that just opens the file and not download it? Even if I view the file, it downloads it. That can be an issue for file management on the laptop.

I have installed Atlassian Companion to edit the file directly but i could see the file gets downloaded every time.

Please help me to change the settings.

Regards,

Fayaz


Answers:
author: Alex K
body: Hi Fayaz,

Are you using Confluence Cloud or Server?

Do you see the file being downloaded by your browser?

Regards,

Alex

comments: author: Mohamed Umar Fayaz M
body: We use it on Cloud and the file being downloaded by the browser.

-Fayaz


author: Guy Benur
body: Hi, we have the same issue with the Cloud version.. it started a few weeks ago. when viewing or editing an attachment, **in addition** to the file updated/downloaded by Atlassian Companion (n a specific Atlassian folder) the browser downloads the same file (to the browser's default download folder)- of course this file is not being used as it is always renamed by the Windows OS (with a running number added to the file name)


author: Shannon S
body: Guy,

Thank you for clarifying the issue and confirming it's for Confluence Cloud and not Server.

I've found we have a few bugs reported for this, and I believe that they are all related.

* [CONFCLOUD-67605](https://jira.atlassian.com/browse/CONFCLOUD-67605) *Clicking over \*Edit file\* on an attachment thumbnail just downloads the file*
* [CONFCLOUD-67302](https://jira.atlassian.com/browse/CONFCLOUD-67302) *Tapping View/Edit on Attachments downloads the file*
* [CONFCLOUD-67617](https://jira.atlassian.com/browse/CONFCLOUD-67617) *Unexpected download starts along with file preview when clicked a link of attachment*
* [CONFCLOUD-65583](https://jira.atlassian.com/browse/CONFCLOUD-65583) *Office File issue with New Confluence Editor*

Please click **This affects my team** on each of the bugs affecting you, and you will automatically be added to the list of watchers and receive updates on this in the future.

Thank you again for your help!

Regards,

Shannon


author: Shannon S
body: Hello Fayaz,

Welcome to Atlassian Community. It's nice to have you!

Atlassian Companion requires that you download a local copy of the file to your computer so you can edit it in Word. Once you finish your changes, you save it, and click **Update** and it will upload the local version to replace the Confluence version.

To view the file without downloading it, you can click the thumbnail image on the page or **View** within the Attachments Macro, and it will just show you a preview of the image in your browser. If you click the name of the file, it will attempt to download the file.

If you're encountering a download when you click View, it might be that previews have been disabled somehow on your site. If this is the case, please let me know your Confluence version.

Regards,

Shannon


Tags: confluence-cloud
shortcut for aligning the text
Asked by Dani Morant:

Hi, I would like to know if there are any shortcuts for text alignment?  
I found many interesting shortcuts but none for alignment. (left, right and center)

Thanks!


Answers:
author: Shannon S
body: Hello Dani,

Welcome to Atlassian Community. It's nice to meet you.

There is not currently a keyboard shortcut for text alignment. This has been requested in the past, but we currently do not have plans to include this in the near future:

* [CONFCLOUD-24502](https://jira.atlassian.com/browse/CONFCLOUD-24502) *Keyboard shortcuts for text alignment*

You can check the current list of keyboard shortcuts in Confluence Cloud by checking the help menu in your sidebar:

![Screenshot 2019-10-10 at 11.48.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/69039iC51634B92326968A/image-dimensions/91x218?v=v2 "Screenshot 2019-10-10 at 11.48.16.png")

For more information, have a look at [Getting Started with Confluence Cloud \> Keyboard Shortcuts](https://confluence.atlassian.com/get-started-with-confluence-cloud/keyboard-shortcuts-934720180.html).

Let us know if you have any questions about this!

Regards,

Shannon


Tags: cloud

confluence-cloud
Avoid printing labels
Asked by Lutz Lehmann:

I would like to know how to avoid printing labels and other content from a Page.


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi [Lutz Lehmann](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3590882),

In addition to the previous comment,

What about to add a Custom CSS to your instance or space to hide some content while printing?

See:

* [**Styling Confluence with CSS**](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)

* [**Use CSS to hide contents on print**](https://stackoverflow.com/questions/4816937/use-css-to-hide-contents-on-print)

*(\*) Some technical skills will be needed to implement the solution but you will have further control over undesired HTML elements*

Kind Regards


author: Parvaneh Zand
body: Go to Space Layouts,

you can uncheck Lables, Comments, Like, or Meta data...


Tags: confluence-server

server
Compare two pages with same template in a table
Asked by Adrien:

Hello,

I'm discovering Confluence and I'm looking if it would be able to achieve what I am looking for.

We would create pages with a personal template and use the same template every time. But what we would like to achieve with this is the possibility to select different pages and do like some comparison in a table of each field of the template for each pages like you would do in some website that sell electronics for example you can select multiple computers and compare them to each other with the characteristics in a table reviewer.

I'm not sure my demand is explicit so do not hesitate to ask for more information.

Thank you very much.


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Adrien](/t5/user/viewprofilepage/user-id/3590939)

I am not sure if there is straight way of doing it. You can try exporting the content of both the pages to word or PDF, and compare. Or though it sounds tedious, try to - copy paste the page 1 contents to a new page, publish and edit the page to delete the content and copy paste the page 2 contents, publish, and do a version comparison to see the differences.

Also, [this community question](https://community.atlassian.com/t5/Confluence-questions/Can-I-compare-two-pages-in-different-spaces-in-confluence/qaq-p/103442) suggests using a plugin or python script to compare two pages.

Hope one of these tedious but viable solutions help you!

Thanks

Sireesha


Tags: cloud

confluence-cloud
Why TOC sometimes includes Comments authors, other times not??
Asked by Rodney Hughes:

Hi

Using Confluence 5.8.16

I have two pages each with the standard Table Of Contents macro.

On one page it does not include the list of Comments, just the section headings (as expected)

The other page, even after copying the TOC macro from the first page) also shows the list of names of the authors of the Comments ... not what I expected or want :(

Any idea why?

Any idea to force only the headings without Comments


Answers:
author: Shannon S
body: Hello Rodney,

That's very odd indeed! Thank you for reporting this to us. I haven't seen anything like that in the past. However, you're using an out-of-date version of Confluence, so it's possible this was a bug a few years ago that's since been resolved.

1. First, [clear any customizations](https://confluence.atlassian.com/confkb/how-to-clear-customizations-from-confluence-314447086.html) that you have, and see if the issue persists.
2. Install a recent version of Confluence, and see if you can replicate the same issue there. Confluence 5.8 has been [End-of-Life](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) since 2 June 2017, so it's best to install a supported version here.

Something you might not be aware of, is that we had a pair of security vulnerabilities announced in spring of this year. You'll want to make sure to [upgrade Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) as soon as you can. For more details have a look below:

* [Confluence CVEs and common questions](https://community.atlassian.com/t5/Confluence-articles/Confluence-CVEs-and-common-questions/ba-p/1062634)

Regards,

Shannon


Tags: confluence-server

server

table-of-contents
Create from Template Macro - default title does not work properly
Asked by Stefan Roth:

I've got a faced a strange behaviour of the Confluence cloud using the 'Create from Template Macro'.

1. In Firefox, Chrome an Internetexplorer the page title of a new page created by 'Create from Template Macro' keeps empty although a default title is defined within the macro, in case, a template is used without any variable.

2. Do I add any variable to the template used by the 'Create from Template Macro', in Firefox and Internetexplorer the newly created page will use the default title which is defined within the macro. In Chrome there is no new page created, because of the already reported Variable-Problem (see <https://confluence.atlassian.com/confkb/adding-variable-to-templates-does-not-work-with-google-chrome-693895430.html>)

Please give me a hint, how to enforce Confluence-Cloud in any browser in case of 1. , to use the default titles defined within the 'Create from Template Macro'.


Answers:
author: Shannon S
body: Hello Stefan,

Welcome to Atlassian Community. It's nice to have you.

There's a known bug that is affecting Confluence Cloud which is causing this issue:

* [CONFCLOUD-67305](https://jira.atlassian.com/browse/CONFCLOUD-67305) *Title set on Create From Template macro doesn't work*

As a result of this, the title defined in the template is not used, and instead the page title will be blank. There is no workaround for this issue, but I would recommend using the instructional placeholder text in the meantime to inform your users on how to title the page.

Thank you for your understanding in this. If you click **This affects my team** then you will automatically be added to the list of watchers and receive updates on this.

Let us know if you have any further questions.

Regards,

Shannon


Tags: confluence-cloud

template

variable
How to change the first pop up onboarding page
Asked by Ashkan Malekly:

Hii

Im interested in makinig a onboarding page for new employee (first log in) and i mean after the first on go to another page. Who can help me ?

Cheers![1500000.png](https://community.atlassian.com/t5/image/serverpage/image-id/68856iB1B0FDDAD777A246/image-size/large?v=v2&px=999 "1500000.png")

And

For the picture in below how can i customize the size of All updates layout and WELCOME layout ?

Cheers

![9500000.png](https://community.atlassian.com/t5/image/serverpage/image-id/68857i8123408FBA941D53/image-size/large?v=v2&px=999 "9500000.png")


Answers:
author: Fabienne Gerhard
body: Hi [@Ashkan Malekly](/t5/user/viewprofilepage/user-id/2916361)

did you have a look on [editing site welcome message](https://confluence.atlassian.com/doc/editing-the-site-welcome-message-138561.html) yet?

You can also use a page for Dashboard -\> have a look [here on how this works](https://confluence.atlassian.com/doc/configuring-the-site-home-page-138140.html). There you can maybe have an entry for new users and lead them to a page/space specially created for them. That's how we do it!

If you need more help - feel free to ask.


author: Ashkan Malekly
body: Hi [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)

Thanks for your quick answer. Yes i have seen these pages. As you see i have change the welcome message. But i want to have customizable view for onboarding. For example when you log in for the first time in confluence (as you have seen) asks you complete your profile wizardly. Now i want to customize it as i like. And when you log in for second time or more redirect to the dashboard or anywhere else.

cheers

comments: author: Fabienne Gerhard
body: Ah ok - understand. I don't think there is a out-of-the-box solution for that.

We got a solution from our Atlassian partner where we just defined a page for first-time login users. It worked fine! You could also reset the users by name, groups or all users and define another page. It is really comfortable.

Maybe you also have a partner who can code something like this for you - or an app/addon exists that can help you. Sorry I don't really know one.

Wish you the best!


author: Ashkan Malekly
body: Thanks a lot [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)


author: Fabienne Gerhard
body: Hi [@Ashkan Malekly](/t5/user/viewprofilepage/user-id/2916361)

feel free to contact me on [LinkedIn](https://www.linkedin.com/in/fabienne-gerhard) for more information. It's a pretty little coding with a high benefit


Tags: server
copy page with tabs
Asked by Divya Shivappa:

hi All,

I have a page in confluence with mulitple tabs. whenever I copy this page it tells cant copy page with the same tab name.So when i give title, it appends that title in all new tabs in new page.

I dont want this to happen.Any work around is there for this?

Regards,

Divya


Answers:
author: Dara
body: When you say 'tabs' do you mean child pages? Because Confluence does not allow any two pages to have the same name. See this post for example: <https://community.atlassian.com/t5/Confluence-questions/Not-able-to-create-a-page-with-the-same-title-as-another-page/qaq-p/332910>

But then again I am not completely sure if that is what you were referring to. Can you maybe include a screenshot?

comments: author: Divya Shivappa
body: I mean , i have on page like

A1 B1 C1 D1 ----\> all are tabs ---this is main page

on click of A1 tab I see - \> P1 P2 P3 P4 and so on......P1 to P4 are again tabs which are child pages

when I copy main page , one pop up came to include child pages , I said yes

And then I gave "starts title with" as 10/02/2019

Then what it did was it copied, but the page came as

10/02/2019 A1 10/02/2019 B1 10/02/2019 C1 10/02/2019 D1

Under 10/02/2019 A1 I got

10/02/2019 P1 10/02/2019 P2 10/02/2019 P3 10/02/2019 P4

All tabs are appended with title what I give .....I dont want to change tab names

Is these something I can do?


author: Dara
body: Alright, I think this is indeed due to what I mentioned before: No two items in Confluence can have the same name. This is due to the search functionality. So each tab name has to be unique, because otherwise you couldn't differentiate between them in in a search. That is why when you copy the entire structure every part of that structure gets a different name than the original.

Check out the link I posted above, I believe that person had a similar issue and there were several helpful suggestions as well.
Do you have any API Enpoint to get all the users for the given site in Confluence?
Asked by Gajapriya Masilamani:

I want to retrieve permissions for every pages and attachments in the Confluence.To get the permissions, I am in need of all the users belong to the particular confluence site.But, I can't find any API Endpoint in Confluence API Documentation to achieve the same.

So, if anyone knows that API Endpoint, kindly share the same.


Answers:
author: DPKJ
body: Here is a reference to API that you are looking for, <https://developer.atlassian.com/cloud/confluence/rest/#api-search-user-get>

In this API if you pass, 'cql=type=user', it will search for all users.


author: Gajapriya Masilamani
body: Hi DPK,

Thank You for your response.Its working now.


Tags: cloud

confluence-cloud
Bulk Delete Blog
Asked by Kathryn Jackson:

I want to delete all blog articles without having to delete them one by one. I see earlier questions similar to this but I don't see an answer. Is there a way or a plug-in?b

I just found another question that was just last month dealing with this...evident;y still no answer!

Sorry for the repeat!


Answers:
author: Ollie Guan
body: Hi [@Kathryn Jackson](/t5/user/viewprofilepage/user-id/373448) ,

You can try to use the following plugin.

[Bulk Action Tools](https://marketplace.atlassian.com/apps/1212559/bulk-action-tools)


Tags: confluence-cloud
With the recent release, is there a way to create a drop-down list in a Confluence table column?
Asked by Efleda Brophy:

Our team wants a Confluence Log Activity to document changes they've worked on (this is in addition to the Service Desk Plus ticketing system).

For consistency with data entry, I'm thinking drop-down lists might be the way to go.

Is there a way to do that with the new software level?


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hello [@Efleda Brophy](/t5/user/viewprofilepage/user-id/2130202) ,

You can also try the [Handy Status](https://docs.stiltsoft.com/display/HMFC/Handy+Macros+app%27s+Guide+for+Cloud) macro to use the functionality of the drop-down list.


author: Laura Campbell _Seibert Media_
body: Hello [@Efleda Brophy](/t5/user/viewprofilepage/user-id/2130202)   
Elements Spreadsheet has just released a new version that includes drop-down lists. You can see what it looks like in an article I just published to show how the latest features work:

<br />

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Drop-down-lists-filters-custom-colors-and-more-in-Confluence/ba-p/1253949>

<br />

It's an app, not a native feature of Confluence, but it's free to try for 30 days to see if it meets your needs.

<br />

<https://marketplace.atlassian.com/apps/1212486/>


Tags: cloud

confluence-cloud
Can I place inserted pictures side by side so that more than one appears on a horizontal line.
Asked by cousinsm:

I needed to paste 3 images into power point and annotate them then take a picture of all three as one and paste that into confluence. I see that annotation is being added as a feature so i will no longer have to do that in power point.


Answers:
author: Dara
body: When I try to add multiple things side by side I find that the layouts work best.

So just click the circled button (see picture) and then choose the option of three equal panels, the images will autoadjust to fill the space well.

Is that about what you were looking for?

![Confluence-layouts.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68859iDF51B87A4B939967/image-size/large?v=v2&px=999 "Confluence-layouts.PNG")

comments: author: Pady Parthasarathy
body: Thanks! It worked like a champ!


author: diningPhilosopher64
body: You can use the "Layouts" option to place upto 3 images in a row.

You can find this option next to "Tables" option when editing.
Changing URL and login
Asked by Danuta Mount:

We have recently changed company name - from ABC to XYZ - how do I change the url and login? We are cloud on Confluence.

Thanks.

Danuta


Answers:
author: Nic Brough -Adaptavist-
body: I?f you raise a support request with atlassian cloud support, they can move your system from the current url to a new one. <https://support.atlassian.com/contact>


Tags: cloud

confluence-cloud
Undo Feature
Asked by Allison Beaudry:

Am I looking right at it, or is there no "undo" feature within Confluence? I have tried using my browser undo button, but it does not work very well within Confluence. How can there be no undo feature?


Answers:
author: Dominic Lagger
body: Hi [@Allison Beaudry](/t5/user/viewprofilepage/user-id/3573492)

What do you mean by undo feature?

Is it in the edit mode? There you should be able to just press "*CTRL+ Z*" to undo the last things you typed. If not, please let me know, what exactly you are trying to do.

Regards

Dominic

comments: author: Allison Beaudry
body: Thanks!


Tags: cloud

new-to-confluence
How to paste into multiple rows/column at the same time?
Asked by Dailin Garcia Young:

How can I paste an emoticon / symbol into multiple columns/rows within a table at the same time?


Answers:
author: Dominic Lagger
body: Hi [@Dailin Garcia Young](/t5/user/viewprofilepage/user-id/3590082)

I don't think there is a good solution for you. I've searched a lot in the internet, but at the end of the day, I always had to insert the symbol by hand.

I tried something else with javascript and it worked. Perhaps this is a option for you.

This you have to execute in the edit mode. The best way is to you [chrome Snippets](https://developers.google.com/web/tools/chrome-devtools/javascript/snippets). The script adds the HTML in the column number 2 of the first table on the page. Feel free to adjust

```
var elements = document.getElementsByClassName("confluenceTable")[0].rows
column = 2;
for (var i = 1; i < elements.length; i++) {
   elements[i].getElementsByClassName("confluenceTd")[column].innerHTML = 'EMOJI / SYMBOL IN HTML HERE';
}
```

Regards

Dominic


Tags: questions-for-confluence
How come unrestricted pages aren't allowing people to upload a document?
Asked by Sara Harper:

A page on our site has unrestricted access. However, I'm getting multiple messages from users who state they are able to upload/download the document but can't make changes and then re-upload that same document? They need to be able to do this so I'm curious why this isn't working.


Answers:
author: Dominic Lagger
body: I agree with [@Davin Studer](/t5/user/viewprofilepage/user-id/781467)

Please have a look at [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

Regards

Dominic

comments: author: Davin Studer
body: Actually I think [@Sara Harper](/t5/user/viewprofilepage/user-id/3589975) issue has to do with space permissions not page restrictions.


author: Dominic Lagger
body: The link was only there to read, that you can't open the permissions further with page restrictions :)


author: Davin Studer
body: Page restrictions do not add or grant edit permissions. Just because a page is unrestricted does not mean everyone will be able to edit it. Page restrictions limit those who can view or edit a page from the pool of people that already have view/edit access to the page. The issue probably has to do with space permissions. There are permission points for page edit/create, page delete, attachment edit/create, and attachment delete.
How do you identify disabled/deactivated users group membership?
Asked by Karen_Mustain:

In our Confluence instance we disable associate user accounts when an associate has left the company. However, that disabled user is not removed from all confluence security groups.

Does anyone have a script that will identify deactivated users and their corresponding security user group membership?


Answers:
author: Davin Studer
body: This SQL query should get you inactive users and their group membership.

```
select U.[user_name], U.display_name, G.group_name
from cwd_user U
inner join cwd_membership M on U.id = M.child_user_id
inner join cwd_group G on M.parent_id = G.id
where U.active = 'F'
```

comments: author: Karen_Mustain
body: Thanks Davin, I will give that a try!


Tags: confluence-server

server
On a specific confluence page, simply pressing CTRL highlights the entire page
Asked by Steve Ziuchkovski:

I have a wiki page on out Confluence server. After I published a change, whenever I press either CTRL keys, the test on the entire page highlights. This only happens in Chrome (not in Firefox), and only happens on a single page. This makes it difficult to copy text...

Any ideas? 6.15.4


Answers:
author: Marcin Danisz
body: Same here on 6.13.8 (also on Chrome and not in Firefox).

We have some tables and Drawio diagrams on that page if it helps.


Tags: confluence-server

server