youngmon/atlassian-qna huggingface dataset:
Migration from downloaded XML from Server to Cloud
Asked by Sascha Sch?fers:

Dear Community,

I have downloaded a fully area / field (included all Sites below) from Confluence Server. It is an about 11 MB XML-File. Now I tried to import all over Settings - Import area/field. But there is not more than the old name. There is no content.

After that fail I tried to find out what to do. I found the migration assistant I can download on the Server. But once the Server is shut down, I have no chance to install...  

Hopefully somebody can help me step-by-step.

Best regards


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Sascha Sch?fers](/t5/user/viewprofilepage/user-id/5016215) ,

welcome to the Atlassian community!

Here <https://confluence.atlassian.com/conf74/migrate-from-confluence-server-to-cloud-1003129731.html> an useful step by step guide in order to migrate from server to cloud.

Hope this helps,

Fabio

comments: author: Sascha Sch?fers
body: Dear [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,  

thanks for your message! Unfortunately your link is not that helpful when I unterstood it correctly. The issues is, that I am not able to use the migration tool on the server, so I just have the XML-File which is theoretically importable in the Cloud - but there is no content exept for the logo and name of it.

Best regards

Sascha


author: Fabio Racobaldo _Herzum_
body: Probably your XML has not been created correctly. Could you try to create it from scratch?


author: Sascha Sch?fers
body: I am really sure, that it has been created correctly. I can create it from scratch but I spent more than 2 months of work in all steps to create it...:-(


author: Sascha Sch?fers
body: And if it hasn't been created correctly - isn't there any way to get help from a support team? Normally this should be a problem for a software solution which costs a lot...


Tags: cloud

confluence-cloud

confluence-server
children display limitation
Asked by Nikolay Spiridonov:

Hit team. We want to set the default value for Number of Children when adding the Children Display macro (there is no limit by default) Does anyone have a solution is it possible to do this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Nikolay Spiridonov](/t5/user/viewprofilepage/user-id/4242480) ,

unfortunately you can't setup a default value for that property in the children macro. You can setup this limit by hand each time you use it.

Fabio

comments: author: Nikolay Spiridonov
body: Ok, thank you!


author: Craig Nodwell
body: Hi [@Nikolay Spiridonov](/t5/user/viewprofilepage/user-id/4242480) there is no customization to the child display macro. You might try putting in the view code page add-on it's free then from there see what the actual code for the child display is and maybe just maybe be able to tweak it from there.

comments: author: Nikolay Spiridonov
body: Ok, thank you 2!))


Tags: confluence-server

server
Sign in to Trello to view this card.
Asked by Tc_Ying:

Trello Cards no longer show up in Confluence... Is this just me?

![Annotation 2022-08-25 153848.png](https://community.atlassian.com/t5/image/serverpage/image-id/212690i6D7A7B901FDA950B/image-size/large?v=v2&px=999 "Annotation 2022-08-25 153848.png")

Thanks.


Answers:
author: Brant Schroeder
body: [@Tc_Ying](/t5/user/viewprofilepage/user-id/4562365)

Before you can see a card or board, you'll be asked to sign in to Trello. Any content you don't have permission to see will display a note letting you know that you don't have the necessary access to view it yet.

<https://support.atlassian.com/confluence-cloud/docs/use-trello-and-confluence-together/>

comments: author: Tc_Ying
body: I have signed in (in the same Firefox container). It used to work nicely...

I should have authorized app access when I set this up before.


author: Jason Satcher
body: I am also having this issue - pasting a link to a trello BOARD for me prompts a login request message and board is not visible. It also shows up as a CARD when I click to edit it. The content is not visible at all. I own the board and the confluence page and they are on the same atlassian account, so access is not the issue. Using Safari on MacOS 12.6


author: Mike Propst
body: Same issue here. If I make the board Public, **cards** will appear. But the **board** embed still shows the message "This page may be private. If someone gave you this link, they may need to invite you to one of their boards or teams."

I'm on MacOS 11.7 in Firefox (same container as well) but results are the same in Chrome. the iOS app also shows the public card but not the board. Confluence and Trello are both using the same Atlassian account.


author: Kris Celeste
body: Same here. Any updates on a fix for this?


author: Jason Satcher
body: I am using confluence in Chrome for MacOS now instead of Safari and it seems to work as intended. Still a bug. Still needs to be addressed.


Tags: cloud

confluence-cloud

trello
How to reuse content but include some differences?
Asked by Ruby Cheng:

Is it possible to reuse content but include some differences? For example, I have three different products, A, B and C, and they all share the same configuration steps. I want to reuse these steps for A, B and C but with different product names, IP addresses, etc. I've tried excerpt macro and include page macro, but they cannot help me reuse contents while including some differences. Is there a way to achieve this?


Answers:
author: Matt Reiner [K15t]
body: Hey [@Ruby Cheng](/t5/user/viewprofilepage/user-id/5016039)

There isn't a great way to handle this in Confluence out of the box, but my team makes two apps, Scroll Documents and Variants for Scroll Documents that can help you do just what you're looking for.

You'll be able to create variants of your content that readers can pick from, so people can pick Product A from a drop down and read the setup steps with the correct IP address and other settings.

You can see it in action in this video: <https://youtu.be/deQOXnbuTQc>

comments: author: Ruby Cheng
body: Hi [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048)

Thank you for your reply. I've watched the video and looks like "Conditional Content" might satisfy my need, but I am wondering if I create varients at paragraph level, when updating the contents, do I have to update the contents more than one time?

For example, if I would like to add a few words to the paragraphs below, can I just add them to the Data Center paragraph, and Varients for Scroll Document would help me to automatically add these words to the Cloud paragraph so I don't have to add the same thing twice?![conditional content.png](https://community.atlassian.com/t5/image/serverpage/image-id/212906i9A146B24DB90C6E0/image-size/large?v=v2&px=999 "conditional content.png")

Thank you!


author: Matt Reiner [K15t]
body: You would have to enter the text twice in this case, which I know isn't always ideal.

If you're writing a lot of text that's exactly the same, you could consider using this in conjunction with the page include or excerpt include macros. This way you could write the similar content in one place and then include it in both conditional content macros.


Tags: cloud

confluence-cloud
Add watcher to Jira issue from Confluence Confiform
Asked by Gustavo Ortega Reynoso:

I have a Confiform in Confluence, this form raises a Jira issue, until now the confiform works ok, but I need that this form add some users to a Jira issue as watcher's, is this possible?

Regards!!!


Answers:
author: Alex Medved _ConfiForms_
body: Hi

On cloud platform it is a bit more difficult, but can be done by utilizing the "WebService request" IFTTT, calling to <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-watchers/#api-rest-api-3-issue-issueidorkey-watchers-post>

So, create your Jira issue, save back the issue key and then use it in the following IFTTT to add a watcher

Unfortunately, it seems that the API mentioned does not take the list of account IDs, to be added as watchers and expect you to do it individually for each user/account

Alex


Tags: cloud

confiforms

confluence-cloud
Changing mime type of a file does not enable preview
Asked by Tom Barringer:

v7.8.3 on Linux, with a Linux web client.

When I upload 'file.sh' (a text shell script) to an attachments page, the mime type is set to "application/octet-stream" and the file cannot be previewed. If I change the mime type to "text/plain" and rename the file to 'file.txt' I still cannot preview it.

Conversely if I upload 'file.txt' (the same file) the mime type is set to 'text/plain' and I can preview it, even if I rename the file and change the mime type.

The old mime type appears to be preserved somewhere for the life of the file, and it is that type that controls the preview-ability of the file. Is there a way to reset this type so that the file can be previewed?


Answers:
author: WW
body: \<*stepping up on soapbox*\>

Please put content into Confluence pages. Confluence is not a file repository.

\<*stepping off of soapbox*\>

If your intent is to view the contents of the file, it'd be a whole lot nicer to just copy and paste the **contents into a Code Block macro**. There you can do things like specify the language, add line numbers, make it collapsible, and name the thing.

If you must, you can also upload the file to have a copy of it.


Tags: confluence-server

mimetype

server
Image Add-Ons - Interactive Tool Tips
Asked by Sherie Costa:

I am looking to be able to upload images of our software and have interactive tooltips or pop-outs on specific areas of the visual. For instance, an icon over a button in the image will enable users to get more details about that functionality.

Are there any creative solutions for a challenge like this or Add Ons we should consider?


Answers:
author: Brant Schroeder
body: [@Sherie Costa](/t5/user/viewprofilepage/user-id/5015848) Welcome to the Atlassian marketplace.

There is not a way to do this in the delivered app. (iframes maybe) Here is an app in the marketplace I found doing a quick search [https://marketplace.atlassian.com/apps/253/scroll-imagemap-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/253/scroll-imagemap-for-confluence?hosting=cloud&tab=overview) It looks like this one would meet your needs.

There may be others [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=image](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=image)

comments: author: Brant Schroeder
body: [@Sherie Costa](/t5/user/viewprofilepage/user-id/5015848) if this answered your question can you please accept the answer to help others?


Tags: cloud

confluence-cloud
Why do I require a premium membership to do basic troubleshooting?
Asked by Carson Wilson:

This is a ridiculous money grab...

I guess I have to open a ticket to understand why a user cannot access a page, even though the page has no restrictions, and they are in the same group as the rest of the company for whom it works for? Because I'm not buying premium licenses for the entire company for this.

![Lame.png](/t5/image/serverpage/image-id/212632i9D18FE3ACE1CD653/image-size/large?v=v2&px=999 "Lame.png")


Answers:
author: Nic Brough -Adaptavist-
body: The permission inspector is intended to help with large complicated setups spanning multiple products from a site level view. It's not for "basic troubleshooting" in any single application.

Basic troubleshooting of this problem is to get someone who can see the page to hover over the restriction padlock, and either clicking it to look at the page permission, or going up the page tree to see what the restriction is on the parent page (Confluence cascades ciew restrictions to child pages)

The insights tool won't help you with this, beyond telling you that the user has the right space access.


Tags: cloud

confluence-cloud

permission

premium
Templates in trial plan "missing" from paid plan
Asked by Cate Amery:

Hello! We recently made the move to Jira and Confluence and joined another department on our company's paid plan. Prior to that, we were testing Confluence using a free trial instance.

While checking out the paid version of Confluence, I noticed that a lot of the templates available in the trial were missing. I see 118 templates available in the trial but only 21 in the paid plan.

**Is there a way to "turn on" the missing templates? Something I could request from the admin?**

**If not, is there a way to recreate or import the templates and duplicate functionality?**

For example, I really like the **Meeting notes** template, which automatically adds today's date to the title/under the Date heading and auto-adds me as a participant:

![Screen Shot 2022-08-24 at 3.13.18 PM.png](/t5/image/serverpage/image-id/212613iB898A7EA74F0B4CA/image-size/large?v=v2&px=999 "Screen Shot 2022-08-24 at 3.13.18 PM.png")

As far as I can tell, there isn't a way to replicate that functionality when creating my own template. Am I missing something? Thanks in advance!


Answers:
author: Brant Schroeder
body: [@Cate Amery](/t5/user/viewprofilepage/user-id/1766633)

You can find and download additional templates here: <https://www.atlassian.com/software/confluence/templates>

They maybe missing because the instance is old or has been removed.


Tags: cloud

confluence-cloud

template
Fetch jira data in confluence page
Asked by Vishal:

Hi Atlassian Experts,

I am fetching jira issue data into confluence pages to populate them in certain reports, but it shows up as a link to jira issue, is there a way with which I can fetch the jira data without that being presented as a link to actual issue ?

If possible, please suggest.

Thanks you very much in advance.


Answers:
author: Rina Nir
body: [@Vishal](/t5/user/viewprofilepage/user-id/3505998) Can you explain why having the link to Jira is a problem for you?

Thanks

Rina

comments: author: Vishal
body: Hi Rina,

We would like to show only specific information to the users, which is not confidential specific to when it comes to finances \& stuff. So, we want to show them information but restrict them to go to the actual issue \& find out further details from the issue.

I hope that clarifies the background of this requirement.

thanks


author: Rina Nir
body: Hello Vija,

Thanks for clarifying.

If this is your motivation, then Jira Macro will not work for you. The issues that are included in the Jira macro view are only issues that the viewing user has access to in Jira. So, if a user A has not access to the jira issues on Jira, then when he will view the page in Confluence he will not see the Jira data at all.

You can solve your use case with this marketplace app: [Jira Snapshots for Confluence](https://marketplace.atlassian.com/apps/1225123/jira-snapshots-for-confluence?hosting=cloud&tab=overview) (Cloud/ Data Center). I am the product manager for the app, so here is the gist:  
1. Jira Snapshots copies data from Jira and attaches it to Confluence. So everyone has the same view (even if they do not have access to Jira)

2. The jira issue keys are hyperlinked to Jira, but a user with no permissions to access them in Jira will not be able to follow the link.

3. If a user has no EDIT permission on the Confluence page he cannot refresh the Jira data (in Confluence) - so you have full control of what they see (ie- the exact fields, and the selection of issues).

I hope this helps,

Rina


author: Rik de Valk
body: Hi [@Vishal](/t5/user/viewprofilepage/user-id/3505998) ,

If in Edit mode it shows the Jira Macro, you can click on it and edit the settings. You can click on Display options and switch from Single issue to Issue table. And you can choose which fields to display.

If in Edit mode it shows the URL only, you can remove the URL and insert the Jira Macro.

Have a nice day!


Tags: confluence-server

server
Confluence related page
Asked by Megan Danis:

Hi there, I understand how to turn on and off the 'related page' option. However, the related pages shown in my page are not relavent. I would like to choose manually relevant pages. Is there a way to change them?

Thank you!


Answers:
author: Brant Schroeder
body: [@Megan Danis](/t5/user/viewprofilepage/user-id/5015694) Welcome to the Atlassian community

Unfortunately there is not way to adjust the related content offering. I believe it looks at content, keywords and labels to display the related content. I would suggest starting there. Here is some additional information:

* <https://community.atlassian.com/t5/Confluence-articles/Discovering-content-just-got-easier-with-related-pages/ba-p/2051507>
* <https://support.atlassian.com/confluence-cloud/docs/discover-relevant-content-with-related-pages/>

comments: author: Mahalie Stackpole
body: I have the same question. While I understand you cannot make any of the 'Related pages' content static, is there another module that shows page tiles that one could use to replicate this functionality?  

The format is great.


Tags: cloud

confluence-cloud
Images not load in Page created by Jira Automation
Asked by Denise Mendes Alves:

I have a simple automation on Jira to create a new page on Confluence based on a template with images, but the page is created with an error on the image. When I create a new page manually with this same template, the image loads correctly.  
Does anyone know what could be happening?  
Thank you.


Answers:
author: Denise Mendes Alves
body: [\[JSWCLOUD-23446\] Create Confluence Page in Jira Automation does not create the page properly](https://jira.atlassian.com/browse/JSWCLOUD-23446)


author: Craig Nodwell
body: Hi [@Denise Mendes Alves](/t5/user/viewprofilepage/user-id/4762985) are you getting any error logs back?

comments: author: Denise Mendes Alves
body: Hi Craig,

Error logs no, but the image appear in the article like print bellow:

![Captura de tela 2022-08-25 113327.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/212793i7A7DAA9C64D0D250/image-size/large?v=v2&px=999 "Captura de tela 2022-08-25 113327.jpg")

Regards,

Denise


Tags: cloud

confluence-cloud
Is there an easy way to create table a table with hundreds of rows?
Asked by Hazel MM:

I'm trying to create a table with 100+ entries in Confluence. Is there an easy way to do this?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Hazel MM](/t5/user/viewprofilepage/user-id/5015669) ,

Some 3rd party apps will be able to help you indeed, but you need to clarify the use case.

For example, I can suggest trying our add-on that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

If you need Excel functionality, you may embed its [Table Spreadsheet](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro. You may also import existing xlsx and csv files to your spreadsheet not to start from the scratch.

If you have a precreated csv/json file and you need to show its contents in Confluence, you may use the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111)/[Table from JSON](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+JSON+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros.

Further you'll be able to filter, calculate, aggregate and visualize your data.


author: Shardul Juyal_Addteq_
body: There are a couple of ways without any add-ons

Option 1: Create a 2\*2 table and press tab for a few seconds. (Number columns can easily help identify which row is 100, and you can delete the rest)

Option 2: Copy 100 blank rows/columns from Excel/Google Sheets, and paste them in the page


author: Brant Schroeder
body: [@Hazel MM](/t5/user/viewprofilepage/user-id/5015669) Welcome to the Atlassian community

If I have repeating values or something I can duplicate through an Excel funtion I will create the table in excel and copy it into Confluence. Otherwise it is a manual process just like any other application. There are some apps in the marketplace that enhance and improve table functionality. I have not used any of them but you could also take a look there [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=table](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=table)


Tags: cloud

confluence-cloud

csv

filter

spreadsheet

table

table-filter
confluence-users vs. separate group
Asked by DBL L:

I setup a new site group and have a space that I've created with view all and add attachments for that group. I added a user to the new group and removed the user from the default confluence-users group. When I try to access the space with this user I get "You've stumbled on restricted content"

Can someone explain how to limit a user to certain spaces only. I'm trying to get around the inability to invite external people to our spaces.


Answers:
author: DBL L
body: I had locked the space down previously and forgot to add the group.


author: Nic Brough -Adaptavist-
body: This sounds like you have not given them an account that can log in, if you've removed them from Confluence users. Do they have site access?

The other thing it might be is that someone has restricted that page, and your user is not in the allowed users.


Tags: cloud

confluence-cloud
I've just installed two apps through the marketplace, but they don't show up
Asked by Juan Bau:

There is a little pop-up message saying it will tell me when they will be installed, but an hour later nothing shows up under apps or in the admin section.


Answers:
author: Brant Schroeder
body: [@Juan Bau](/t5/user/viewprofilepage/user-id/3168122) I am assuming that you are a Confluence cloud admin and followed the directions here <https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/> Some apps do get queued for install but it usually does not take that long. Can you see the apps in the UPM and try and install them again? If they continue to fail you can contact support <https://support.atlassian.com/contact/>

comments: author: Juan Bau
body: Thanks for your reply, it has been sorted on its own, it looks like it was a temporary glitch.


author: Brant Schroeder
body: [@Juan Bau](/t5/user/viewprofilepage/user-id/3168122) Can you mark this as answered?


Tags: cloud

confluence-cloud
Due dates changing between computers
Asked by Sticker Beaver:

For the last week we keep adding a due date to a card just to find out that for some reason it changes to a different date when we see the same card on a different computer, any ideas on how to fix this?


Answers:
author: Felix
body: The due date shown on the card shows up as the time in the timezone the computer/device is set to. If you're seeing different due dates for different computers, they're probably set to different time zones.
Trello in Microsoft Teams
Asked by Bruce Railton:

I've integrated Trello into MS Teams but all of my boards have been added. There are only certain boards I want to view in Teams, is there a way to filter, or turn off boards in Teams?


Answers:
author: Vero Rivas
body: Hi [@Bruce Railton](/t5/user/viewprofilepage/user-id/4381586)

Look at this posts, maybe can help you

<https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>

<https://trello.com/power-ups/6052d130068a8c0de7b022b4/microsoft-teams>

<https://automate.io/integration/microsoft-teams/trello>

Cheers