How to change the indexing language in confluence?
Asked by Patricia Pliscki Bristot:

Hello,

How to change the indexing language in confluence?


Answers:
author: Aryo Prakarsa
body: Well for me it still not solved, even I clicked save that message still appear

![Screen Shot 2018-05-22 at 5.31.28 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/22585i29E235A429AD0F82/image-size/large?v=v2&px=999 "Screen Shot 2018-05-22 at 5.31.28 AM.png")

Also I already open the ticket but somehow still not getting any reply from atlassian support.

comments: author: AnnWorley
body: Hi Aryo,

I noticed your support ticket is in the GMT +7 time zone. It looks like it is 5:40 AM there now. If the matter is urgent you may escalate the ticket to get Support from another time zone to look at it sooner, otherwise you should be able to expect an answer during GMT +7 business hours.

Thanks,

Ann


author: Aryo Prakarsa
body: Hi Ann,

I'm escalated now the ticket perhaps someone from another time zone are able to help me out


author: P?draig O'Leary
body: I have the same issue. Any resolution?

comments: author: Shannon S
body: Padraig,

Which issue you were having? The original request was to ask how to do it, and another user commented that they weren't able to because they're on a Cloud server.

If you are getting the same message and you're on a Cloud server, then support will need to do it for you.

Regards,

Shannon


author: P?draig O'Leary
body: Hey Shannon.   

I am not able to do it. See screenshot. Can you change the language to English please. See screenshot.

![Screen Shot 2018-01-18 at 16.19.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/12825iAD4DBD7190F90C4F/image-size/large?v=v2&px=999 "Screen Shot 2018-01-18 at 16.19.43.png")


author: Shannon S
body: Padraig,

Can you confirm if you're on Confluence Cloud?

If so, you can raise a ticket [with our support team](https://support.atlassian.com/contact/#/) and request the change.

Regards,

Shannon


author: Patricia Pliscki Bristot
body: Ok Shannon!!

It is not possible to change. Message: "Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help."

Tanks Patr?cia

comments: author: Shannon S
body: Hello Patricia,

Are you by any chance on Confluence Cloud rather than Server? If so, you can create a support ticket with us and we'll be able to help you with that.

If you are on Server but simply not a sysadmin, then you can request your sysadmin to make the change.

Kind Regards,

Shannon  


author: PEDRO Frederic
body: I have this issue, may I create a support ticket ?   

I use the confluence Cloud


author: Shannon S
body: Hi Pedro,

You can create your support ticket from our [support site.](https://support.atlassian.com/contact/#/) You will need to create the ticket using your primary technical contact so that we have permission to make the change in your system.

Let me know if you have any trouble doing that.

Kind Regards,  
Shannon


author: falko
body: I can't realize how to contact with support because cloud free account. Is it possible at all to change index language for my account?


author: Shannon S
body: Hello Patricia,

In order to [change the Indexing Language in Confluence](https://confluence.atlassian.com/doc/configuring-indexing-language-150130.html):

1. Choose the cog icon, then choose **General Configuration** under Confluence Administration.
2. Choose **General Configuration** in the left-hand panel.
3. Choose **Edit**.
4. Select the Indexing Language from the drop-down list in the **Formatting and International Settings** section.
5. Choose **Save**.

Please feel free to give that a try and let us know if you have any trouble!

Kind Regards,

Shannon