youngmon/atlassian-qna huggingface dataset:
Changing the Confluence Administrator User
Asked by Peter Laytham:

Currently our Confluence has the userid p.lath which is my userid, but I need to move the role to another.

Can we:

- change our nominated Confluence Administraor

- use a generic ID for the COnfluence Administrator (eg Conf.Admin)

If so, how do I go about this please?

Thanks

Peter


Answers:
author: Bhushan Nagaraj
body: Add the other user from the "confluence-administrators" group.

Login as the other person and make sure you have administrator access. You can then remove l.path from the confluence-administrators group

<https://confluence.atlassian.com/display/DOC/Adding+or+Removing+Users+in+Groups>

comments: author: Peter Laytham
body: Thanks - have tried that approach but when I try to remove them in this way I get an error "This user cannot be removed", qualified by "because this user has authored the followin spaces \[then lists spaces and content\].


Tags: cloud

confluence-cloud
Put project name in word document
Asked by azfa:

I need to export project name in word doument view of an issue. How can i do that? What is the code for that?


Answers:
author: Bhushan Nagaraj
body: Hi Azfa,

Documentation is available here

<https://confluence.atlassian.com/display/JIRAKB/Customise+Word+Export+Template+for+JIRA>

I think you can display the project key by adding $issue.project.name . I haven't tried it though. Give it a try and let me know if this helped.

comments: author: Bhushan Nagaraj
body: Please mark it as answered if you found it useful.


author: azfa
body: by adding $issue.project.key i got issue key. i add the codind by adding $issue.project.name . now i can get the project name in my word document. thanx a lot.....................


author: mwarton
body: An easier way than changing the templates is using a plugin such as [Intelligent Reporter](https://marketplace.atlassian.com/plugins/com.clariostechnology.intelligentreports "Intelligent Reporter exports your JIRA data to Word"). Design your template in Word, then choose project name from some drop down menus to place it where you wish. No complex programming or changing the JIRA installation, and you can have as many different templates as you need.


Tags: project
Can I disable the blue panel at the top of an anonymous Wiki space for documentation?
Asked by Shreena Patel:

Hi there,

I have made a Wiki space available for anonymous users for documentation. Is there a way I can disable the blue bar at the top? (see screnshot below).

![](../../upfiles/Panel.PNG)

As they will not need to know about Confluence Help/Keyboard Shortcuts/Confluence Answers or know about Confluence Gadgets etc., as it may confuse our users since they don't need to use it.

Would appreciate your support.

Cheers,

Shreena


Answers:
author: nriley
body: Hi Shreena,

Sorry, but this is not possible using Confluence OnDemand. More information can be found here: <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>


author: Michael Knight
body: Hi Shreena,

I don't believe there is a way to disable the header (which also contains the useful 'search' box).


Tags: cloud

confluence-cloud
How to get rid of "Powered by Atlassian" "Terms of Use" and the "Answers" links behind my buttons on my documentation footer
Asked by Shreena Patel:

Hi there,

I have created a documentation footer on my anonymous Wiki space with three buttons, similar to yours. When the children pages list is expanded i.e. you see all the children pages under it, the buttons show up nicely at the bottom of the page, when the children pages list is minimised, my middle button is on top of "Powered by Atlassian" "Terms of Use" and the "Answers" links and it is evident. How do I get rid of that so it looks like how your help site looks?

Would appreciate your support.

Cheers,

Shreena


Answers:
author: Joe Clark
body: Sorry to say that you are not permitted to remove "Powered by Atlassian" from the footer - this is part of the Atlassian [End User License Agreement](http://www.atlassian.com/end-user-agreement/):
> **4.6 Attribution.** In any use of the Software, End User must include the following attribution to Atlassian on all user interfaces in the following format: "Powered by Atlassian", which must in every case include a hyperlink to <http://www.atlassian.com>, and which must be in the same format as delivered in the Software.

Are you using Confluence OnDemand? If so, you will not be able to customise the apperarance of the default footer. This is because the apperance of the footer is controlled by the active theme in Confluence and theme customisation is a [restricted function](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand) (ie. not available to customers) in Atlassian OnDemand:
> As Confluence uses a custom theme, it is not possible to [customise the layout](http://confluence.atlassian.com/display/DOC/Customising+Site+and+Space+Layouts).
>
> It is also not possible to [style Confluence with CSS](https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS).
>
If you download and run your own version of Confluence on your own server, you can modify the theme to change the look and feel of the footer.

comments: author: Shreena Patel
body: Thanks... Guess I could try to make the buttons smaller and see if that makes any difference.


Tags: cloud

confluence-cloud
Excel Filters not showing on Confluence Page
Asked by Marivi Galvadores:

Hi, I wonder if there is any other excel macro that would show the filters on the excel file attached on a Confluence page using viewxls macro.


Answers:
author: FernandoA
body: Hi,

At the present moment, in Atlassian OnDemand, it's only possible to display Excel files with the Office Excel Macro.

On a standalone enviroinment you woould have the option to install plugins with such features. As it turns out installing plugins in Atlassian OnDemand is not yet supported. You can refer to the [Atlassian OnDemand plugin policy](https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy).

Hope this helps.

Cheers!

comments: author: Marivi Galvadores
body: I see. Thanks for the response!


Tags: cloud

confluence-cloud
Upgrade from Confluence 4.0.5 to 4.3.2 and Site Home Page problems
Asked by Bogumi? ?asi?ski:

Hi,

after migrating from confluence 4.0.5 to 4.3.2 stopped working the Site Home Page .

This means that after logging in the system shows page

"You are currently logged in as \<username\>.

Click here for the dashboard. To log in as another user, you must first log out."

After clicking the "Click here" system shows dashboard not Site Home Page.

So I would like to:

First disable this "new" page (You are currently logged in ....)

Second Make Home Page service works well.

Before upgrade the Site Home Page worked fine.

What am I doing wrong?


Answers:
author: Thanh Nguyen
body: Hi blasin,

What kind of corrections that you made to the login page? I currently have the same problems.


author: Bogumi? ?asi?ski
body: Problem is solved!

The source of this problem was with the login page.

Before update we changed it adding some text. Some corrections made on this page solved problem.


author: AlysonA
body: Hi Blasin,  

I'm suspecting that you're using a third party theme. To confirm this theory, please navigate to the space admin page (Browser \> Space Admin), or in case you're not able to do so, go straight to this URL:

* http://confluence_url/spaces/choosetheme.action?key=yourSpaceKey

<br />

Check if you're using the default theme, in case you're not, trying using it and see if the issue persists.  

Hope it helps.

comments: author: Bogumi? ?asi?ski
body: Hi Alyson,

Your suggested solution is not correct.

I'm using only build-in themes. The Space which should be shown at start is based on default theme.
Branding Confluence OnDemand - Logo?
Asked by James Lancer:

After the 10/15 upgrade I can no longer see my custom logo on the Confluence site. The logo is Confluence - and for some reason is not available for look/feel selection or changes.


Answers:
author: Bob Swift (personal)
body: [AOD-6076](https://jira.atlassian.com/browse/AOD-6076)
New Atlassian OnDemand Interface - Default to Confluence instead of JIRA
Asked by Lawrence Ho:

How do I setup our users such that they see Confluence instead of JIRA when they login to Atlassian OnDemand?

In the past, there were two tabs with one of them called Wiki. This makes it apparent where to go. However, with the new interface, these navigation aid is now hidden behind the logo. This will be a source of confusion that I rather avoid.


Answers:
author: LucasA
body: Hello,

Sorry but this is not possible. To direct access, customers have to add /wiki ate the end of your instance URL. We have an open improvement for this: <https://jira.atlassian.com/browse/AOD-5994>.

If you have any specific doubt or need further assistance, please raise a support request on <https://support.atlassian.com>

Lucas Lima

Atlassian Support

comments: author: Lawrence Ho
body: Thank you for the answer. I will look forward to this improvement.


author: Anthony Pelosi
body: Any updates?


author: Bob Swift (personal)
body: Furthermore, in many cases JIRA requires a login and Confluence does not. So anonymous users can't get in without knowing how to add /wiki to the url :( :(.


Tags: cloud

confluence-cloud
How do you specify user directory for new users in Confluence
Asked by Cesar Covarrubias:

I have 2 user directories in Confluence, the internal directory and Microsoft Active Directory. When I create a new user, I cannot specify which directory the user should be created in (like in JIRA). When I try to reset the password of a created user that is not in AD, Confluence throws an error. How do I create a user account specific to the Internal directory so that this doesn't happen?


Answers:
author: GuilhermeA
body: Hello Cesar,

Unfortunately this is by default the first one. So if the first one is Internal, it will be created in Internal, otherwise it would be created in another and could grant you this error that you've experienced.

Cheers,

Guilherme


author: GuilhermeA
body: My Bad, forgot to add the link for that to be implemented ( Just like JIRA :D)

<https://jira.atlassian.com/browse/CONF-22296>

Cheers!
All gadgets are "uninstalled" after initial installation
Asked by Ed Rozmiarek:

I recently set up a trial installation of JIRA. All of the gadgets on the initial system dashboard are displaying the same error. They all display: This gadget was uninstalled by the administrator. Please delete it from your dashboard.

The error details are all very similar. One for example is:

no permissions defined: all rendering rejected by default

<http://10.65.3.94:8080/rest/gadgets/1.0/g/com.atlassian.jira.gadgets:assigned-to-me-gadget/gadgets/assigned-to-me-gadget.xml>

I'm sure this is a simple setup issue, but I cannot find any references to this issue via google.

I am running on Ubuntu Linux, 12.04 which was freshly installed. Let me know if you need any other information.


Answers:
author: petry
body: Hi Ed,

There is a KB regarding this problem, you can see it here:

- <https://confluence.atlassian.com/display/JIRAKB/The+Gadget+Dashboard+bundled+plugin+is+not+available+Error+When+Accesing+JIRA>

Hope that helps.
{add-page} macro does not work any more.
Asked by gerdami:

Hi there,

We have upgraded from 2.9.2 to 4.2.13

I used to use this {add-page} macro

```
{add-page:template=Papers|parent=Papers database|labels=_paper}(+) Click to add a paper in the database (+){add-page}
```

which generated this URI

[http://my.server.org//wikis/pages/createpage-name.action?templateId=57835538\&parentPageString=Papers+database\&labelsString=_paper\&name=\&spaceKey=ecfin\&fromPageId=57512557\&live=false\&templateName=Papers](http://my.server.org//wikis/pages/createpage-name.action?templateId=57835538&parentPageString=Papers+database&labelsString=_paper&name=&spaceKey=ecfin&fromPageId=57512557&live=false&templateName=Papers)

It does not work anymore.


Answers:
author: gerdami
body: Works again.

Atlassian Confluence 4.3.7


author: AlysonA
body: Hi Gerdami,

This is probably a user macro that is no longer compatible with newer Confluence versions, it is very similar to the adaptavist create page plugin: <https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.createpage>

Can you give this plugin a try and see if it fits your needs?

Cheers


Tags: macro
When using the @mention in confluence some users multiply
Asked by Susanne Harelius:

We have recently upgraded to 4.3.1 and are now using @mentions more and more.

Our problem is that there are some users that seem to multiply when using the @. When looking at the user in Confluence there is only one user and we can see nothing strange. We handle our users in our AD and not directly in Confluence.


Answers:
author: Susanne Harelius
body: It worked with the reindex! Thank you @Jamie Echlin


author: Susanne Harelius
body: Ah, okej. We had the similiar problem in JIRA 5.0 for a while but all of a sudden it started to work. I will check with IT if we have done that.


author: JamieA
body: I currently have a support ticket due to the fact that most users can't be found using @mentions. They advise a full reindex :-(
Setting up Apache and Confluence
Asked by Daniel Mason:

Please can you explain how i set up confluence so that i can redirect users automatically to avoid them having to use the port number at the end of the url, i.e

The end user submits the following url, [www.demo.site.com/confluence](http://www.demo.site.com/confluence) and it redirects to [www.demo.site.com:8090/confluence](http://www.demo.site.com:8090/confluence).

I am getting lost on the configuration.


Answers:
author: Vishwajeet Singh
body: You can follow the documentation [running confluence behind apache](https://confluence.atlassian.com/display/DOC/Running+Confluence+behind+Apache)


author: chungpark1029
body: This is the recommended method:

<https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>


author: Luis Mayora
body: You will need to set the apache internal proxy and then create a configuration file that handles the redirection for requests.

```
&lt;Proxy *&gt;Order deny,allowAllow from all&lt;/Proxy&gt; ProxyRequests       OffProxyPreserveHost OnProxyPass           /confluence       http://localhost:8088/confluenceProxyPassReverse    /confluence       http://localhost:8088/confluence
```

So if your website is [www.demo.site.com](http://www.demo.site.com/confluence) then you should access it using [www.demo.site.com](http://www.demo.site.com/confluence)/confluence. Please make sure you have the same configuration on the Confluence Administration page other wise you could encounter link issues.


Tags: apache
Creating Category & Sub-Category in Confluence
Asked by sreekanth b:

? Can I create category and sub-categories inside a space ?

? If yes, then is it possible to assign one page to more than one category/sub-category

? Faceted search capability of confluence ?


Answers:
author: Giuliano C.
body: Hello,

Regarding the following documentation you can create a category to your space through the labels. Please, refer to the page to better understand how it works.

<https://confluence.atlassian.com/display/DOC/Using+Labels+to+Categorise+Spaces>

"In Confluence, content is organised into spaces. There are two types of space:

* *Global*spaces are areas on your site into which you can group content items (pages, attachments, news, etc) based on any subject or topic of your choice. For example, you may want separate areas on your site for each team or project within your organisation.
* *Personal* spaces belong to specific users. They can be kept private, or opened up so the whole world can view and edit them, just like global spaces. These spaces are listed in the[People Directory](https://confluence.atlassian.com/display/DOC/Searching+the+People+Directory). They are not listed on the 'All' tab on the dashboard."

Also, I'm not sure if it could help you, but, there's a plugin that provides functionality to organize spaces hierarchically in spaces and sub-spaces. Please, refer to SubSpace plugin page:

<https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.subspace>

Kind Regards

comments: author: sreekanth b
body: Thanks Giuliano. But categorizing viz.. labels is not what i am looking for.

I installed plugin you mentioned but clicking create sub space is not working!


Tags: category
The JIRA Macros plugin fails
Asked by Martiqs:

I have problem with JIRA Macros plugin.

The plugin not working, shows message:

The jira server was not able to process the search. This may indicate a problem with the syntax of this macro. Alternatively, if this macro is requesting specific issue keys, you may not have permissions to wiew one of these issues.

Search URL:

<https://www.link.com/jira/sr/jira.issueviews:searchrequest-xml/11361/SearchRequest-11361.xml?tempMax=1000>

I have jira-administrators and jira-system-administrators rights and permission to view these issues.

Confluence version: 4.0.7

Jira Macros plugin version: 4.0.17

Cheers!

Martin


Answers:
author: Colin Goudie
body: Have you setup a JIRA application link? If so, what authentications has been set? Trusted? Basic? etc..

<https://confluence.atlassian.com/display/JIRA/Configuring+Application+Links>


Tags: jira
How can I toggle the Sidebar with the new OnDemand header?
Asked by Toni Birrer:

This weekend you've released the new OnDemand header.

We're using the OnDemand Documentation theme for our spaces. Before the release once could toggle the sidebar in the header. Now this is gone.  

This leaves some of our users in tricky situation. Some of them had it toggled off and can now no longer turn it on.


Answers:
author: MJ
body: This issue is currently under [investigation](https://jira.atlassian.com/browse/AOD-6095).

The button is there though, when you hover your mouse over the header just to the left of the search field, you will see it "light up"


author: TimT
body: The issue is that there are two different documentation themes included with Confluence OnDemand: one is called "Atlassian OnDemand Documentation Theme" and the other one simply "Documentation Theme". With the launch of the new header UI, the Atlassian OnDemand Documentation Theme should have been migrated to the standard Documentation Theme, but unfortunately this did not happen correctly.

We'll be fixing that in an upcoming deployment, but in the meantime you can fix it manually by switching your spaces to the plan Documentation Theme. You can change the theme by going to "Space Admin" in the Browse menu, choosing "Themes" in the "Look \& Feel" section, then selecting "Documentation Theme".

You'll see a warning, "The theme you have selected does not include the Atlassian OnDemand navigation bar" but this warning is also a mistake that no longer applies with the new UI and will be removed. You can safely ignore it.

Once you've switched to the Documentation Theme, you will see the toggle button in the header and be able to drag the sidebar's right edge to resize it, just as before. Thanks again for pointing this out to us, and I apologize for the confusion.

We're tracking a fix for this at <https://jira.atlassian.com/browse/AOD-6095>


author: Alan Pearman
body: The toggle icon is present in our instance on pages but disappears when viewing the associated attachments pages. Shouldn't it appear on both?


author: K Kelly
body: You can use the shortcut, \[, to also expand/collapse.


author: Norman Abramovitz
body: I would contact support if you have not done so, since it is related to the upgrade.


Tags: cloud

confluence-cloud

moderators
Macro and wiki markup
Asked by J?rgen M?ller:

We use Confluence 4.3 testinstance with Themebuilder Plugin. I want to use a Macro eg. favourite-pages. But when i use {Favourite Pages} or {favourite-pages} as wikimarkup I get the error message: Unknown Macro. How can I use this macros as wikimarkup in the plugin ?

Thanks

EDIT: The problem is how can i insert a macro as wiki markup in the RTE. The macro can I find with the macro bwoser. The favourite Page Macro exists but when i wrote {Favourite Pages} or {favourite-pages} in the RTE it can't rendering.

<br />


Answers:
author: Giuliano C.
body: Hello,

Based on the description, you can try to confirm if the plugin related to this macro is already installed. Also, did you try to find it via insert \> other macros? Atlassian works with another plugin that carry this favourite question too, please, you might be interested to read about Confluence Community Bubbles plugin.

<https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.bubbles>

Hope it helps you!

Kind Regards

Giuliano Tenedini

comments: author: J?rgen M?ller
body: Hi Giuliano,

thanks for your answer. Yes, i can find the macro via macro-browser. But for use this macro in the Theme Builder i need his wiki markup. The old wiki markup for this macro I can't use. I get the error message: Unknown Macro, both in RTF and after rendering the Theme Builder Plugin. I change now the title of the post because it#s not only a problem with plugin.  

Kind Regards

J?rgen M?ller
Is it possible to add characters to the UWC Illegal Pagenames Framework?
Asked by danielbowen:

I've had a fair bit of success with the UWC pulling pages out of MediaWiki, but I notice it trips up on some Wiki pages that have question marks in the title. It appears UWC tries to create a filename with the question mark, which is illegal in Windows/DOS.

The UWC Illegal Pagenames Framework appears to be the logical place to modify question marks, but doesn't appear to have a way of adding additional illegal characters - it appears it can only change a fixed set into other characters.

Is this correct, or is there a way of getting it to recognise additional characters as illegal?

(Of course I could modify the pages in MediaWiki, but would rather avoid it, as unfortunately there are quite a few.)


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Christof, Daniel,

Currently UWC is being taken care by the Atlassian Expert Appfusions, it may be worth reaching out to them at [](mailto:info@appfusions.com)[info@appfusions.com](mailto:info@appfusions.com).

Also there is good doc page concerning [UWC and MediaWiki here](https://migrations.atlassian.net/wiki/display/UWC/UWC+Mediawiki+Notes).


author: Christof Sohn
body: I there a solution to this?


Tags: universal-wiki-converter