youngmon/atlassian-qna huggingface dataset:
How can I add pageId display to my website?
Asked by Marek Gnoi?ski:

I would like to present the ID of my page or insert a unique ID of the document, e.g. ADR_YYYYNNN, where  
YYYY - current year  
NNN - the next number of the document in the current year

How can I do this ?


Answers:
author: Marek Gnoi?ski
body: The more so when I go to the information about the site:  
1. Navigate to a specific page.  
2. Go to the ellipses (...) at the top-right of the page.  
3. Choose Advanced details \> Page Information.  
then I have the option to export to Word / PDF available and there is "pageId" in the link. This link had to be generated dynamically by Confluence, so access to this attribute is. But how to refer to it on any other page?


author: Martin James
body: This is a very good question. I would also like to know if there is a solution for this. We need to use the pageid as the unique identifier for that document if someone exports the page as PDF.


author: Marek Gnoi?ski
body: I will describe in more detail what I mean.  
I'm creating a new page. I have a table with two columns on it. In the first row and the first column I enter the name "ID" and in the second column I want to automatically have the "pageId" value - page number or other numerical value from the sequence.


author: Sayed Bares [ServiceRocket]
body: [@Marek Gnoi?ski](/t5/user/viewprofilepage/user-id/5261899) welcome to the community!

Each Confluence page already have an ID which you can access it from

1. Navigate to a specific page.
2. Go to the ellipses (...) at the top-right of the page.
3. Choose Advanced details \> Page Information.
4. The URL in the address bar will change.  
   https://\<cloudsitename\>.atlassian.net/wiki/pages/viewinfo.action?pageId=xxxxx  

   <br />

xxxxx is your page ID


Tags: cloud

confluence-cloud
Video or picture preview never displayed (infinite loading ?)
Asked by lcourouble:

Hello,

On our confluence we have a page where we share novelties with other teams with pictures \& videos.

Usually no problem, but since this week I cannot seem to add a new video or picture.   
The person that uploads it can see the video but others cannot they only see that :   

![Captusdgfsre.PNG](/t5/image/serverpage/image-id/267158iB06E3607AFFEBAB6/image-size/large?v=v2&px=999 "Captusdgfsre.PNG")

..then after some time even the creator see that.   
the problem is on EVERY page.   

any idea ?

Thank you


Answers:
author: Sayed Bares [ServiceRocket]
body: [@lcourouble](/t5/user/viewprofilepage/user-id/3758497) did this happen today? if so there is an active incident for Confluence:

* <https://confluence.status.atlassian.com/>


Tags: cloud

confluence-cloud
Backups
Asked by Daniele Porto Benatti:

Hi! Good morning!

I would like to know if Confluence breakdowns, is possible to consulting a backup.

Are there confluence backups hosted anyplace to access?

I am asking this because today happened some problems with Confluence and as we have a lot of items created on Confluence, which direct many things in our deliveries, can be very impacting for us to lose all these informations.

Thank you for your attention


Answers:
author: Andy Gladstone
body: [@Daniele Porto Benatti](/t5/user/viewprofilepage/user-id/5261728) Welcome to the Atlassian Community!

Confluence Cloud can be backed up. However, the backup sits on the same cloud based infrastructure as your production site, so in a case of an outage like Atlassian experienced today, you would not be able to access the backup. There is no option to create a cloud based backup and install it locally.

Sorry!

comments: author: Daniele Porto Benatti
body: Thank you for the answer, [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) !


author: Andy Gladstone
body: [@Daniele Porto Benatti](/t5/user/viewprofilepage/user-id/5261728) if either my answer or [@Sayed Bares \[ServiceRocket\]](/t5/user/viewprofilepage/user-id/1480984)'s answer helped you (or both) please mark it/them as accepted so others looking for similar content to more easily find it/them.

Thanks!


author: Daniele Porto Benatti
body: Thanks, Andy!


author: Vish Reddy _Revyz_
body: Hi Daniele,

We have a app for backing up your Jira Cloud data - You can find us in the Atlassian Marketplace - Revyz Data Manager for Jira. We help admins with more than just backup \& restore.

We are in the process of building a similar app for Confluence, if you are interested please let me know we can work towards providing you early access to our app.

Thank you

Vish


author: Sayed Bares [ServiceRocket]
body: Welcome to the community [@Daniele Porto Benatti](/t5/user/viewprofilepage/user-id/5261728) !

From Atlassian side there is a disaster recovery plan which you may want to check it out: <https://www.atlassian.com/trust/security/security-practices#business-continuity-and-disaster-recovery>


Tags: cloud

confluence-cloud
Enable opening links in new tab in Scroll-Viewport through custom html?
Asked by Mihai Mot:

Could we enable the below described feature in Confluence without doing a server wide change? :

<https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html>

Could this be enabled in Scroll-Viewport through custom html?


Answers:
author: Brant Schroeder
body: [@Mihai Mot](/t5/user/viewprofilepage/user-id/5261694) Welcome to the Atlassian community

I don't know how you would change it without going server wide.


Tags: confluence-server

server
Confluence-Gliffy- Mind Map- Interactive or not in read mode?
Asked by Fullthepoil:

Hi!

Is it possible , in Gliffy, that the mind map be interactive ( open and close "bubble") without being in edit mode?

I want the user to be able to open and close "bubbles".


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Fullthepoil](/t5/user/viewprofilepage/user-id/5261616) !

You can absolutely make interactive diagrams that allow you to show and hide different layers within your diagram --- but it's a little bit separated from the mind map functionality.

There are some step-by-step instructions for creating dynamic diagrams available in our documentation here: <https://help.gliffy.com/confluence/Content/GliffyCommon/Adding-dymanic-layers.htm>

Hope that helps!

comments: author: Fullthepoil
body: Thank you. I went for something else. It was too complicated.


author: Samie Kaufman - Your Gal at Gliffy
body: I appreciate the feedback, [@Fullthepoil](/t5/user/viewprofilepage/user-id/5261616) :)


Tags: confluence-server

server
Rename the tab 'Home' of the top menu bar
Asked by Peter Bettens:

Is it possible to rename the tab **Home** to, for example, **MyHome.** Our users find the name Home confusing for something that directs to the page that shows where they can pick up where they left off.   
To make sure that you know which tab I mean: it is the **Home** tab just before the tabs **Recent** , **Spaces** , ...  


Answers:
author: Andy Gladstone
body: [@Peter Bettens](/t5/user/viewprofilepage/user-id/5175315) Welcome to the Atlassian Community.

The native Confluence configuration options do not allow this. However, there are many skins and themes available from Marketplace partners that do allow an admin to change the look and feel of these tabs in Confluence that you can download and install in your instance.

Here is a link to those add-ons:

[https://marketplace.atlassian.com/search?category=Themes%20%26%20styles\&hosting=cloud\&product=confluence](https://marketplace.atlassian.com/search?category=Themes%20%26%20styles&hosting=cloud&product=confluence)

Good luck!

comments: author: Peter Bettens
body: Thanks for the quick answer.


Tags: cloud

confluence-cloud
HTML code for confluence
Asked by PandurangaChary_Vadla:

HTML code for confluence


Answers:
author: Aron Gombas _Midori_
body: It is a bit unclear what you want exactly, but if you want to write HTML markup to a Confluence page, then see this doc page: <https://confluence.atlassian.com/doc/html-macro-38273085.html>


author: Craig Nodwell
body: Hi [@PandurangaChary_Vadla](/t5/user/viewprofilepage/user-id/5238945) welcome to the community. Could you please be a little more descriptive in your ask. What are you actually looking to solve here?

comments: author: PandurangaChary_Vadla
body: A simple code for confluence for show as example how it excute.


author: Nic Brough -Adaptavist-
body: Confluence is a web server, it generates HTML for your browser on the data held in it.

There is no "simple code to show as an example" - it's an entire server.


Tags: confluence-server

server
502 Bad Gateway
Asked by Burcu:

I created a new confluence page (vestelds.atlassian.net) with my corporate mail, but I am getting 502 bad gateway error. With this e-mail, I was registered to a different page before, but that page was deleted because we did not use it for 120 days.


Answers:
author: Sushant Verma
body: Hi [@Burcu](/t5/user/viewprofilepage/user-id/5206636)   

Welcome to the community!  

There seems to be an active incident. A good starting point may be to navigate to [Atlassian's status page](https://status.atlassian.com/), where you can subscribe to be informed of progress.

Hope this helps!   

Regards,  
Sushant Verma


Tags: cloud

confluence-cloud
Confluence is returning a 502 Bad Gateway on Cloud (Jira is accessible though)
Asked by Laura Fournier:

Atlassian website is responsive, Jira is accessible but any page of Confluence Cloud is returning a 502 Bad Gateway error.  
Collegues computers in other locations + different webbrowsers and it's still 502.   
What is happening?


Answers:
author: Sushant Verma
body: Hi [@Laura Fournier](/t5/user/viewprofilepage/user-id/5261560)   

Welcome to the community!  

There seems to be an active incident. A good starting point may be to navigate to [Atlassian's status page](https://status.atlassian.com/), where you can subscribe to be informed of progress.

Hope this helps!   

Regards,  
Sushant Verma


author: nehakakar
body: check the status <https://status.atlassian.com/>


author: Laura Fournier
body: Thanks a lot !


Tags: cloud

confluence-cloud
How to configure the Office Connector plugin ?
Asked by Tom David Kemp:

Hello everyone,

I'm trying to configure the Office Connector plugin in order to be able to edit Office Document in Confluence but I'm not able to configure it.

It seems that the configuration can be done in "Manage Apps" tab but I don't have "Configure" button

Anyone has the same issue ?

Thanks


Answers:
author: Manoj Gangwar
body: Hi [@Tom David Kemp](/t5/user/viewprofilepage/user-id/5261519) ,

Unfortunately, This functionality is not available in cloud.


Tags: cloud

confluence-cloud
Confluence- We hit snag error Confluence page not Loading
Asked by Arunkumar.Moorthy:

FLEXAGON  

Hi, I'm Arun from Flexagon, Our confluence wiki pages are not loading and it seems down for a while  
- No user from my organization can access Confluence today. We see the "we've hit a snag" error message in the upper part of the screen, with the "code associated with this error" and link to the support page.

The support page leads to "502 Bad Gateway".

All of us use the supported browsers.

What is the way to contact you guys, and how can we resolve the issue?


Answers:
author: Sushant Verma
body: Hi [@Arunkumar.Moorthy](/t5/user/viewprofilepage/user-id/5261529)   

Welcome to the community!  

There seems to be an active incident. A good starting point may be to navigate to [Atlassian's status page](https://status.atlassian.com/), where you can subscribe to be informed of progress.

Hope this helps!   

Regards,  
Sushant Verma

comments: author: Arunkumar.Moorthy
body: Thanks for the Update, [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989) can we know the root cause of this Issue,  
which might will help for us to understand the issue and our clients may try to access support links as well.   

Regards,  
Arunkumar M


author: Sushant Verma
body: [@Arunkumar.Moorthy](/t5/user/viewprofilepage/user-id/5261529) You're welcome. You can check confluence status here for more updates : <https://confluence.status.atlassian.com/>  

Regards,  
Sushant Verma


author: Arunkumar.Moorthy
body: Thank you, for update, we'll follow up with these details, which provided here,   
hoping to get a brief update regarding this issue \& Incident status.  

Regards,  
Arunkumar M  
Flexagon Support Team


Tags: cloud

confluence-cloud
Help
Asked by C?line GANA:

We are student, we cannot accss to our pages in Confluence.

We refresh our pages but nothing happen.  

It a huge urgence because we have to give our work tomorrow !!!


Answers:
author: Sushant Verma
body: Hi [@C?line GANA](/t5/user/viewprofilepage/user-id/5246268)   

Welcome to the community!  

There seems to be an active incident. A good starting point may be to navigate to [Atlassian's status page](https://status.atlassian.com/), where you can subscribe to be informed of progress.

Hope this helps!   

Regards,  
Sushant Verma


author: Marco Brundel
body: Hi [@C?line GANA](/t5/user/viewprofilepage/user-id/5246268) ,  

Welcome to the community.  
There are problems at this moment , see [here](https://confluence.status.atlassian.com/) for more information.


author: Marco Brundel
body: Hi,  

Atlassian writes the following on [confluence status page](https://confluence.status.atlassian.com/):  

***Monitoring** - We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and customers. This issue had lead to a performance impact and, in some cases, outages.
We have implemented a fix to resolve the issue and recovery is in progress.*   
*Jul 06, 2023 - 13:17 UTC
<br />* regards, Marco  


author: C?line GANA
body: Connexion Problem.   
I can't work on my student projet.   
We'ren't gonna pass our exam bescause of you.

![Capture d??cran 2023-07-06 140417.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/267135iFB08723E8E4E3C30/image-size/large?v=v2&px=999 "Capture d??cran 2023-07-06 140417.jpg")


Tags: cloud

confluence-cloud
Change Owner On Mass for a User that Left Company
Asked by Alistair Attrill:

Hello,

Now we have the function to change the owner of a page, is it possible to do it on Mass?

We have someone who has left the company and we would like to transfer the ownership to a new team member?

<br />

Thanks,


Answers:
author: Aron Gombas _Midori_
body: If you [manage the page owners](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-owner) with the Better Content Archiving app, it support inheritance meaning that an owner can own a whole tree of pages.

You have to set him as the "tree owner" of the root page and that's it:

![quick-actions-dialog-set-owner-cloud-png-1840?900-.png](https://community.atlassian.com/t5/image/serverpage/image-id/283218iB1FC008FBA3D763B/image-size/large?v=v2&px=999 "quick-actions-dialog-set-owner-cloud-png-1840?900-.png")

It makes the whole process a lot more manageable, assuming that your content is nicely structured (related pages are grouped to a tree, e.g.).

*(Discl. it is a paid and supported app developed by our team. Free for 10 users.)*


author: Sushant Verma
body: Hi [@Alistair Attrill](/t5/user/viewprofilepage/user-id/5136741)   

Welcome to the commiunity!  

I think it is not possible. Here I found a feature request also [CONFCLOUD-7247](https://jira.atlassian.com/browse/CONFCLOUD-7247) and there isn't a workaround for this.  

You can change one by one but not in bulk. Please follow below for more details:  

<https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313>  

Regards,  
Sushant Verma


Tags: cloud

confluence-cloud
"We've hit a snag"
Asked by Daniel Bilyk:

No user from my organisation can access Confluence today. We see the "we've hit a snag" error message in the upper part of the screen, with the "code associated with this error" and link to the support page.

The support page leads to "502 Bad Gateway".

All of us use the supported browsers.

What is the way to contact you guys, and how can we resolve the issue?


Answers:
author: Sushant Verma
body: Hi [@Daniel Bilyk](/t5/user/viewprofilepage/user-id/5261524)   

Welcome to the community!  

There seems to be an active incident. A good starting point may be to navigate to [Atlassian's status page](https://status.atlassian.com/), where you can subscribe to be informed of progress.

Hope this helps!   

Regards,  
Sushant Verma


author: Summer Hogan
body: Hi [@Daniel Bilyk](/t5/user/viewprofilepage/user-id/5261524) - welcome to the community!

Here is where you can find updated on the incident: <https://confluence.status.atlassian.com/>


Tags: cloud

confluence-cloud
Unable to access Confluence Cloud, unable to create a Support ticket - NOW WHAT?
Asked by Peter Hochstrasser:

Strange things happen from time to time.

Today, we are at this time unable to open Confluence Pages at all. They always time out, and it's not just me, it's our complete organization.

Also, we cannot reach the Atlassian Support site - it returns a HTTP 504 upon my trying to open a session.

Opening a ticket by mail is no longer supported because Atlassian seems to need more information.

And status.atlassian.net is all in the green. I have to say, this green is absolutely not to my liking.  

Atlassian - do something.


Answers:
author: Peter Hochstrasser
body: 08:56 UTC: Editing works again, including saving.

The functionality has been re-established for us.


author: Kate Pawlak _Appsvio_
body: Hi,

On the statuspage I see there is an active incident for Confluence and Bitbucket. Probably, they will update info for JSM and JWM which also don't work properly soon. We have to wait :(


author: Stephen Sifers
body: Hello y'all, repeating our messaging from our [Support site](https://support.atlassian.com/) to ensure everyone has updated information.

We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products (including Jira Software, Jira Service Management and Confluence) and customers. This issue had led to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in process.

Further updates will be posted to our [incident report](https://status.atlassian.com/incidents/pzh5b8cvfk2g) directly.

Regards,  
Stephen Sifers \| Community Product Lead


author: Peter Hochstrasser
body: 08:40 UTC it seems that the functionality is partially re-established for us. We can read, we cannot edit.

comments: author: Peter Hochstrasser
body: Error Message when trying to edit:

**The connection timed out**

Check you can connect to the internet, then try reloading. If there's no problem with your connection, speak to your Confluence admin.

Believe me, we are connected to the internet...

And I will gladly talk to myself, the Confluence admin. One of those split personality events.


author: Peter Hochstrasser
body: 40 Minutes after the initial signs of trouble in our Confluence Cloud instance, Atlassian is at work and started to update confluence.status.atlassian.com,

Thanks


Tags: atl-070623

cloud

confluence-cloud
How do I retrieve space permissions and last modification date without using v1 endpoints
Asked by Aiaz Ashrapov:

I am currently trying to migrate my Confluence Cloud app to use v2 endpoints instead of deprecated v1.

I want to get a list of spaces along with creation date, last modification date, allowed users and group. To achieve that I use <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space/#api-wiki-rest-api-space-get> with  
"expand=permissions,metadata,history". V2 endpoint doesn't return that data and I only can see the "createdAt" field which is not documented though.  
Are there any alternatives to that?


Answers:
author: David Bakkers
body: *"Are there any alternatives to that?"*

Nope. But the new v2 endpoints are evolving rapidly to close the gaps in missing functionality compared to the deprecated v1 endpoints.

Browse the articles tagged with [**rest-api-v2** in the Confluence Cloud category in the Developer forum](https://community.developer.atlassian.com/tags/c/confluence/confluence-cloud/9/rest-api-v2) to see what issues have already been reported and to watch for announcements.

PS. Your particular issue has already been reported there in [this thread](https://community.developer.atlassian.com/t/api-deprecation-v1-get-content-for-space/70608).


Tags: cloud

confluence-cloud

rest-api
Unable to accces Confluence
Asked by MORVAN:

No access


Answers:
author: Stephen Sifers
body: Hello y'all, repeating our messaging from our [Support site](https://support.atlassian.com/) to ensure everyone has updated information.

We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products (including Jira Software, Jira Service Management and Confluence) and customers. This issue had led to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in process.

Further updates will be posted to our [incident report](https://status.atlassian.com/incidents/pzh5b8cvfk2g) directly.

Regards,  
Stephen Sifers \| Community Product Lead


author: Aron Gombas _Midori_
body: Several Atlassian services are down!

Follow here: <https://status.atlassian.com/>


author: Antonio Morell
body: Same for us


author: Harald Seyr
body: yes, defunct, [Confluence Status (atlassian.com)](https://confluence.status.atlassian.com/) shows "all green".


author: Jan Niklas R?sch
body: same here, also the contact form is unreachable


Tags: atl-070623

cloud

confluence-cloud