youngmon/atlassian-qna huggingface dataset:
Plugin recommendation: Gather data through Confluence to SQL
Asked by Philip Deubner:

Dear,

I am currently looking for a possibility to have data entered in Confluence stored in a SQL table.

The setup behind this is that we currently have a lot of excel files which are served via the Excel-plugin. This data is unable to be used in our BI-system.

Therefore, we are looking for a plugin that

- offers the possibility to create forms and simple graphs

- stores data, which is entered into these forms in a SQL table

- allows external systems (that can handle SQL) to access the data

Any suggestions on this?

So far, I have found [this](https://community.atlassian.com/t5/Questions/Using-a-Plugin-to-add-data-to-an-SQL-Database/qaq-p/406652) topic, which is four years old now and I hope for different possibilities.

Thank you for your support,

best regards,

Philip


Answers:
author: Philip Deubner
body: Dear,

are there any further suggestions on this?

Thank you in advance,

Philip


author: Maarten Cautreels
body: Hi Philip,

This is definitely something that is not supported within Confluence out of the box. Luckily Confluence (and other Atlassian products) have an extensive [Marketplace](https://marketplace.atlassian.com/).

I took a quick look and I think the following addon might be something you're looking for:

* [Play SQL Forms](https://marketplace.atlassian.com/plugins/com.playsql.playsql-forms-plugin/server/overview)

*Note: I do not have any experience with the Marketplace App.*

Hope this helps.

Best,

Maarten

comments: author: Philip Deubner
body: Hi Maarten,

thank you for your suggestion. The marketplace is well-known.

I thought that there might be some experinces with the one or the other plugin.

Apart from this, I will definetely check out what you suggested.

Best,

Philip


Tags: forms

sql
Content by label in template
Asked by H?kan G?ransson:

Hi!  
I'm trying to make a template and using the 'Content by Label' Macro

My problem is that the users must, for each created page, remember to edit the "With parent" property since it should point to the parent page of the created page.

Is there a way to automaticaly get something like:

"With parent: Current page ++parent++"

Or some other way like some other property "With sibling: Current page"

![Capture.PNG](/t5/image/serverpage/image-id/14661iC5C8E0F5E27F0849/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Martin
body: Same problem here, any news ? Thanks

comments: author: H?kan G?ransson
body: Hi Martin!

Unfortunately not!  
We decided to remove the "Content by label macro" from the specific templates and force the readers to go up one level to find the (in our case) "deployment-guides" because it is impossible to make the users do the changes they were supposed to do.

in 2018 when I asked the question we were about 20 users in one office (3 that actually used the specific template) today we are approx. 200 users worldwide (I don't know how many of us actually uses the specific templates) and we can't have someone just correcting articles that others creating.  


author: Martin
body: Thanks for updates. I think I will do like you :)


Tags: macro

template
Roles and Permissions
Asked by Nikolaj Jensen-Holm:

I can't seem to figure out how to create teams in Confluence.

I know that I can set permissions for individuals because they are users in my Confluence group, but it takes too long to add individuals to every page etc..

How do I create a team, so I only have to set permissions for that entire group in confluence?

Thanks in advance


Answers:
author: Thomas Schlegel
body: Hi Nikolaj,

you can create and manage groups here:

https://\<your-cloud-url\>.atlassian.net/admin/groups

comments: author: Nikolaj Jensen-Holm
body: Thank you, this is exactly what I was looking for :-)


author: Thomas Schlegel
body: You're welcome, [@Nikolaj Jensen-Holm](/t5/user/viewprofilepage/user-id/1181952)

If you think, your question is answered, please check the answer with the checkmark. With such a marker, other user can find answered questions more easy.

Thank you


Tags: cloud
Can kb space overview page be made visible to external customers or not?
Asked by gbh2930:

I have Jira Service Desk with a Confluence knowledge base space. In the confluence kb space I see that out of the box it has an "Overview" homepage.

As far as I can see this kb space overview homepage is not visible on our customer portal. Should there be a way to make it visible to external customers via the customer portal or is it an internal only page only for licensed confluence users?


Answers:
author: AnnWorley
body: Hi Gary,

You may link the Service Desk customers to the front page of the KB space by adding an announcement at the top of the portal: [Adding announcements](https://confluence.atlassian.com/servicedeskcloud/adding-announcements-848960865.html)

Otherwise, we tested searching for a word on the overview page of the KB space from the Service Desk portal and it showed up as an article.

Please let me know if that is what you intended to do.

Cheers,

Ann


Tags: jira-service-desk
Confluence will not start up after database move
Asked by ONELAN IT:

Hi there,

We are receiving this error message after moving the SQL database on Friday. It was working fine after the move, but not from 1:30am this morning we are receiving the following:

Non Clustered Confluence: Database is being updated by another Confluence instance

Could somebody help at all please? We only have the one Confluence instance.

Thank you.


Answers:
author: Danyal Iqbal
body: This might help:

<https://confluence.atlassian.com/confkb/confluence-will-not-start-due-to-fatal-error-in-confluence-cluster-179439771.html>

comments: author: ONELAN IT
body: Thanks for this- Unfortunately I had already read that but none were the cause of our issue.

We use a clustered SQL instance which a specific node was causing the issues.

Thanks.
Confluence installed on Ubuntu after 2 days running, confluence cannot be connected anymore.
Asked by Londa Liau:

Confluence version: 6.4.1

Confluence license: 10 persons with 1 year maintenance

Ubuntu version: 16.04LTS

External database: No, use built-in data base

Issue description:

I cannot connect to confluence server anymore even I reboot ubuntu for couple times.

Any idea to make my confluence come back?

Thank you.

Londa


Answers:
author: Londa Liau
body: The confluence server is still down even I performs "sudo ./etc/init.d/confluence restart" or reboot ubuntu.
Edit Font Size of JIRA Link on PDF Export
Asked by Ebon Bokody:

By default the font size of JIRA links on a Confluence page are much larger than the rest of the body text when I PDF export. Can I edit the font size of JIRA links by using the PDF CSS Stylesheet?


Answers:
author: Nils Bier _K15t_
body: Hi [@Ebon Bokody](/t5/user/viewprofilepage/user-id/133795) - Do you want to control the output of links in general, or only for JIRA links (i.e. with application link)?


author: Victor Weller
body: As far as I know, there's no such an option nor feature to allow that to do automatically. Or maybe I miss something with CSS yet I've given a look to it and haven't found anything lookalike. To me it seems like all you're able to do here is to fix the fonts manually right after the data has been exported to pdf, with the very editing tool you have. I use this one <https://w9.pdffiller.com> you might well try something more common such as the solutions by Adobe or Foxit if you have one, I use this just because it's cheaper with the same features


Tags: css

jira

pdf
Unable to delete old Space. Knowledgebase is reference a DELETE option that I do not see
Asked by Paul Berkovich:

I need to remove old Space. Following Knowledgebase article I went to the Space \| Space Tools. It is supposed to present me with a Delete option but the only option I see is "Space Details". It lists my ID as the Administrator but also says it is an Unknown User. Any ideas?


Answers:
author: Thomas Deiler
body: Dear [@Paul Berkovich](/t5/user/viewprofilepage/user-id/1186460),

Do you have all permission for this particular space? Have you switched the user directory of Confluence?

Ar you full admin?

So long

Thomas

comments: author: Thomas Deiler
body: Dear [@Paul Berkovich](/t5/user/viewprofilepage/user-id/1186460),

you didn't reply. Have you solved your problem meanwhile?

So long

Thomas


Tags: administration

space
Looking for information about WordPress integrations with JIRA and Confluence
Asked by D Manning:

Can anyone point me to a recent article that discusses WordPress integrations to either JIRA and/or Confluence?

Thanks!


Answers:
author: Suren Raj
body: Hi D,

<br />

You may refer to the below link:  
\* <https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-wordpress/cloud/overview>

\* <https://zapier.com/apps/jira/integrations/wordpress>

\* <https://automate.io/integration/jira/wordpress>  

<br />

Hope it helps.


Tags: atlassian-support

jira
Added to administrators but why do I keep getting access denied?
Asked by Safee Miah:

I was added to the admin group and I am getting access denied when trying to access the admin page. I had another admin remove and re-add me to the group. Still getting the same error. Is there a time frame before admin access is granted?


Answers:
author: Maarten Cautreels
body: Hi Safee,

You should get access right away.

Can you please specify if you're on Cloud or on Server?

Best,

Maarten

comments: author: Safee Miah
body: I am on cloud.


author: Safee Miah
body: \*removed\*

This is the view from the admin who added me. I am getting:

![Capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/14620i147E2EFD96E01667/image-size/large?v=v2&px=999 "Capture1.PNG")


author: Maarten Cautreels
body: Hi Safee,

Thanks for the info. Can you make sure they add you to the *site-admins* group? This is the only group granting you permissions to the Site Administration, including User Management.

Best,

Maarten


author: Safee Miah
body: That was it, perfect. Thank you for the help.


Tags: administration

jira

permission

user-management
Problems for the installation any aplication or online shop
Asked by sell tech:

Hi, i have problem for the installation online shop i can?t fix the problem with php

with that fail:

PHP for the selected domain has failed.  

Installatron is unable to install to a domain where PHP is not working.  

Your hosting provider can help you resolve this error.  

Error code: 1; HTTP code: 500

Can you help me please?

Thanks you :D


Answers:
author: Nic Brough -Adaptavist-
body: I think you are in the wrong place, we're a community of Atlassian users, and I don't think you are talking about an Atlassian application.

If you are, then can you tell us which one and what the problem with it is?
I cannot receive emails on my cpanel email accounts.
Asked by Michelle Slaybaugh:

I must use my domain name email now. I cannot receive them on squirelmail, hourde or the third option. I may be able to send email, but, not receive it. Can anyone advise me?


Answers:
author: Vero Rivas
body: Hi [@Michelle Slaybaugh](/t5/user/viewprofilepage/user-id/1186406)

Look at this posts, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

<https://confluence.atlassian.com/doc/email-notifications-145162.html>

Cheers
Allow project leaders to Invite/Add new users to Jira/Confluence Cloud
Asked by Gabriel Radic:

How can I let a project leader add new users to the system (not just the project), without giving them full admin powers?


Answers:
author: Maarten Cautreels
body: Hi Gabriel,

I'm not a JIRA Cloud specialist but as far as I can see and could test this is currently not possible. I've found a feature request that looks similar to your question. You can vote and watch to receive updates if anything changes: [CLOUD-8451](https://jira.atlassian.com/browse/CLOUD-8451)

Best,

Maarten


Tags: cloud

jira

permission

user-management
Can JIRA or Confluence be put into "read only" mode?
Asked by OneTech IT:

I am planning to migrate from one JIRA/Confluence server to a more powerful host, but want to leave the old JIRA/Confluence server online and available to our user base in "read-only" mode so that users can check the old servers for their own peace of mind, that the new server truly has all their data and that everything is working as expected, without them being able to make changes to the old servers?


Answers:
author: Stephen Deutsch
body: Also, it's not going to come out for at least another month or so, but Confluence 6.8 will support read-only mode: <https://community.developer.atlassian.com/t/confluence-6-8-eap-released-editor-upgrade-and-read-only-mode/14418>


author: Joe Jadamec
body: Ask Atlassian to give you a temporary license that expires in 1 day, it will put Jira Server into read-only mode when it expires.

comments: author: Julius Musseau
body: You can grab a license here that lasts for 3 hours (look for the license that says "**3 hour expiration for all Atlassian host products\*"**):

<https://developer.atlassian.com/platform/marketplace/timebomb-licenses-for-testing-server-apps/>


author: Nic Brough -Adaptavist-
body: There is no explicit "read only", but you can do it manually.

For Jira, create a permission scheme that only allows "browse" permission. Apply it to all projects.

For Confluence, work through each space, removing all the permissions to do anything other than read

comments: author: Roy Chapman
body: All well and good if projects share the same permission schemes, but where some prohibit browse access to most groups this isn't a one size fits all solution. Ironically, despite Atlassian saying this won't be considered, Jira and Confluence are made read only the second the DC licenses expire. the logic is there!


Tags: jira-core

jira-software

questions-for-confluence
Confluence on demand (Hosted) Hyperlink Feature Roadmap
Asked by DaveS:

I have found by searching there is no easy way to control the link behavior for Confluence Hosted for articles created.

Almost any other hosted KB, Blog and such has the ability within the link options to select if the link should open in a new tab, window etc...

As it is now, the end user experience is taken out of confluence, which using the back key is not a really good solution and they will need to route back to confluence in a new session.

Is there a Road Map for this feature in the Hosted / On Demand version of Confluence?

This is the one feature that I am really disappointed in not seeing as a feature. At some point I saw building a Macro was the solution, but not sure if that will work in the Hosted Version and seems like a workaround vs a solution.

PS. A few people mention that opening a new tap for each link would not be a good idea due to the number of tabs opening, I think most people will see that and close the tabs when they are done reviewing the outside link, and much better experience than using the back key or Alt-click the back arrow to try to find your way back. Or worse having to navigate back to however you arrived at Confluence.

Dave

Image already added


Answers:
author: Maarten Cautreels
body: Hi Dave,

It's has been a discussion for years. Many issues have been created in the public issue tracker of Atlassian. The one you should be looking at is [CONFSERVER-34088](https://jira.atlassian.com/browse/CONFSERVER-34088).

I'd suggest you vote and watch the issue to receive updates when they are provided.

There are also some Marketplace apps available for this use case:

* [Linking for Confluence by ServiceRocket](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.linking/server/overview)
* [External Link Add-on](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.externallinks/server/overview)

Both are free of charge but don't offer a Cloud version.

Hope this helps.

Best,

Maarten

comments: author: DaveS
body: Thanks Maarten for a great response and links to the two additional "add on's" since we run the on-demand hosted version we will not be able to use those but good to know.

I voted and now watching CONFSERVER-34088 - must not be an easy change for the hosted version I could only imagine. But it is such a common feature in other hosted platforms. But also see many that have a wide opinion of the feature.

Have a great day!

Dave


author: Maarten Cautreels
body: Hi Dave,

I wasn't completely sure if you were on Cloud or not. OnDemand is the old name and hosted is usually used for those of us that use Confluence Server.

Knowing you're on Cloud the Cloud specific issue would be more interesting to watch and vote: [CONFCLOUD-34088](https://jira.atlassian.com/browse/CONFCLOUD-34088)

Best,

Maarten


author: DaveS
body: Got it thanks for the clarification - will pop over to the Cloud Request and Vote and Watch.

Yes Cloud is what we run, not hosted ;)

Best,

Dave


Tags: link
How to remove Confluence and Jira integration
Asked by Jo?o Louren?o:

How can I removed this integration?  
Or update the integration url?

I migrated my Confluence and Jira from one server to another and changed the ports of the service, now I can't login because I had the integration active.

I have to either remove or update the url to match the new service port, how can I do this without logging in on confluence?


Answers:
author: Jo?o Louren?o
body: Solved... The only why I found was actually reverting to the old ports, logging in, changing it to the jira proxied, and then reapplied the new ports.


Tags: integration
the page of upm is not found
Asked by wendy.lee:

Recently I gonna do something about the plugins of my confluence(6.1.2), but when I click the button under the general settings to get the UPM page, I got a "page not found" response, can you tell me what's wrong with my situation, thank you!

![image.png](/t5/image/serverpage/image-id/14597iD61C742865446835/image-size/large?v=v2&px=999 "image.png")

when I click the button of plugins(??), I got a page not found response as below:

![image.png](/t5/image/serverpage/image-id/14598i8A0226013BB17039/image-size/large?v=v2&px=999 "image.png")

when I go to the general configuration page, I can't find any items about plugin settings for example the "Atlassian Marketplace":

![image.png](/t5/image/serverpage/image-id/14599iABA5BD401E2EB5DC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Nic Brough -Adaptavist-
body: Could you give us the plain text of the full url of the page that gives you the 404? (Leave off the http://your-host at the front)

comments: author: wendy.lee
body: plugins/servlet/upm


author: Nic Brough -Adaptavist-
body: Ok, the UPM is broken then.

What does the log say when you try to visit the page?
Do your keyboard shortcuts keep changing on their own? Is it infuriating?
Asked by Elaina Cherry:

Sometimes this works for a heading:

# Heading 1

## Heading 2

Sometimes this works instead:

h1. Heading 1

h2. Heading 2

I can't discern any reason for the switch, and only one of those is documented in the shortcuts help.

Similarly, I find that most of the time Ctrl+Shift+8 creates an unordered (bullet) list, and sometimes Ctrl+Shift+B does the job instead. There are a few other times where I'm experiencing flaky behavior and competing markdown/autoformatting standards.

What's up with this? Has anyone else noticed the issue?


Answers:
author: Maarten Cautreels
body: Hi Elaina,

I'm not sure if you're on Server or Cloud but I do believe on Cloud they've released the ability to user [Markdown](https://github.com/adam-p/markdown-here/wiki/Markdown-Cheatsheet) (which uses # for headings) while on Confluence they're still using their own syntax.

I know this is confusing and let's hope they'll make sure it works the same in both applications. The same goes for the keyboard shortcut(s) like you mentioned.

To find out what keyboard shortcuts are available in which tool you can press '?' in both JIRA and Confluence to see an overview.

Best,

Maarten


Tags: jira
I have a large number of PDF files. Is confluence a good way to distribute this?
Asked by Joshua Li:

Dear Forum,

I have \~3500 pdf files, totalling about 900 MB. It's a library of help articles.

Our team uses confluence extensively, so it would be preferable to extend that platform to host (indexing and searching of files) the library. I am thinking a file list page with the files attached.

Before I dump all the information on it, would you consider this to be a good fit with confluence?

Thanks

josh


Answers:
author: Shannon S
body: Hi Josh,

Confluence is better suited to be used as a wiki, rather than a file repository. It is true that you could host your PDF files, and the search will indeed index them, but it will only be possible to search using [Confluence Full Search](https://confluence.atlassian.com/doc/search-139528.html#Search-Fullsearch). Quick Search (i.e. the top-right search bar) only searches the pages within Confluence.

I've moved your question to the discussions forum, as I believe this is better suited to a discussion than a single right or wrong answer. Other users who use Confluence on a regular basis will be able to let you know what their thoughts are on the matter.

Thank you for your understanding.

Regards,  
Shannon
alternative on-premise server add-on updates
Asked by kim:

Currently I have two environments; prod and dev. The prod enviroment does not have internet access. The dev environments has internet access and is able to update the add-on using the market place function. However I was wonder if there is a way I could extract only the updated add-on or all of the addons without you copying all the data and confluence/jira folders back over to prod environment.

As I would like to avoid the manual process of download and updating of each add-on.

Would anyone if it this is possible ?


Answers:
author: Nic Brough -Adaptavist-
body: You can grab add-ons from the marketplace directly. Have a look at the dev environment and make a note of the \*exact\* version of the add-on you are happy with in there.

Now visit <https://marketplace.atlassian.com> , go find the add-on, make sure you're looking at the server version and click "versions".

Find the matching version and download it.

Now go to production \<atlassian thing\>, admin -\> add-ons -\> upload add-on, and feed it the file you just downloaded.

comments: author: kim
body: Thanks Nic, but I'm hoping to only extract the updated addon from the dev environment instead of manual down from the marketplace and upload it to the production add-on section.


author: Nic Brough -Adaptavist-
body: Why? That's probably the hardest way you can possibly do this.

If you use "upload add-on", the system has basic information about the add-on which it can use for maintenance. If you install by hand, you've got no records, as well as spending far too much time on installing something in a totally unsupported way.

Please, do it properly.


Tags: jira
Changed the color scheme in Confluence v6.7 and now the page tree has different colored text. Help.
Asked by Maggie Swier:

After I adjusted a few colors using the color scheme user interface, the page tree now is composed of different colored text. How can I adjust the text color in the page tree using the user interface?


Answers:
author: Maarten Cautreels
body: Hi Maggie,

Could you by any chance share a screenshot of your current Color Scheme so I can reproduce the issue and see if I can find a solution?

Thanks,

Maarten


Tags: page-tree