youngmon/atlassian-qna huggingface dataset:
JIRA Roadmap Gadget not working in Confluence
Asked by Michael Roff:

I am running JIRA v4.4 and Confluence 3.5.11.

If I use the Roadmap Gadget in Confluence for "older" project, they display no problems.

If I use the Roadmap Gadget in Confluence for "newer" projects, they don't display.

I am not 100% sure the difference is old vs new, but that seems to be the relationship. I am guess it is related to projects which were added after our upgrade to v4.X, but I am not sure.

Does anyone have any idea why the gadget would be working for one project and not another and if JIRA v4.X introduced any new configuration options which I might be missing which is preventing me from setting up the new projects correctly so I can access the roadmap information in Confluence.

Thanks for any ideas that are sent through. I am absolutely stumped on this one. :(


Answers:
author: Amit Girme
body: Afurnas, May I know which gadget is working for you?

Guys try setting OAuth application, it might help you. Helped me. Now all (New/Old) project names getting displayed.


author: Allen Furnas (personal)
body: Same issue happening here. The gadget appears and can be selected, but only the outline of the rectangle appears.

Sometimes, the gadget appears to be running a query, but in the end, only the rectangle appears. The other JIRA gadgets seem to be working fine in Confluence. Just this one that is not working.


author: Sysret Kastrati
body: not yet buddy :)

btw we are running confluence 4.12. just upgraded it


author: Michael Roff
body: My roadmap have miraculously started working again. :(

There wasn't anything I did to make this happen, it just happened.

I thought maybe there was just a lag in the system from adding a roadmap and having it displayed, but I don't think this is the case. hd_jira, let me know if yours start working. If they do, maybe it is a lag?


author: Sysret Kastrati
body: I face the same problem but I can't say if its related to newer or older projects as I dont even get the menu to select a project.


Tags: gadget
Two factor auth for Confluence.... you can vote on this jira case...
Asked by samjones6:

Gmail has 2 factor.... we think confluence should too!

<https://jira.atlassian.com/browse/CONF-24322>


Answers:
author: Nic Brough -Adaptavist-
body: Might be better off looking at <https://jira.atlassian.com/browse/CWD-677>

It's not that your request is wrong (I'm not fond of two factor authentication, as I've seen it compromised far too easily because people tend to implement really bad ways of doing it, or do it for the wrong reasons. Most worryingly, it's banks...), but that Confluence and other Atlassian systems use Crowd to handle users. Even if you're just using Confluence, it's got a mini-crowd embedded in it. So adding this to Crowd would solve the problem for all the Atlassian products, not just one.

comments: author: samjones6
body: I don't care how it's solved (in confluence or crowd), as long as it is there for confluence, and does not require a messy addl setup of crowd!

You may not like 2 factor, but it beats the pants off of passwords.


author: Nic Brough -Adaptavist-
body: You've missed the point - there's no point voting on a fix for Confluence which would make Atlassian have to re-invent a wheel several times, when they can simply do it in Crowd and deal with it in all their products in one go. I'm not trying to discourage you, I'm just pointing out that there's a better place to fix it and an existing request for the functionality which is more likely to engender support, and I'm pretty sure it's the solution Atlassian will look at first.

Actually, 2 factor is just as weak as passwords, if it's badly implemented, and that happens a LOT. That's not the discussion here (which is why I braced it - it's an opinion, not really that relevant, although I mentioned it because people wave it around as a solution for all sorts of things it really won't fix)


author: samjones6
body: Nic: I get your point. (What I may not get is what you think I should do now that I get your point.)


author: Nic Brough -Adaptavist-
body: It's because I've got a bit of a niggle with the voting system in Jira. When issues are closed as duplicates (as this one probably should be), the votes don't get moved to the open issue. I just think it's worth voting on the issue that would get more attention, and not killed off as a duplicate. I've seen many cases where there's a swathe of unloved issues with a couple of votes each, but adding up the (unique) voters would have propelled them well into the lead.

Of course, I can see you didn't know that it's probably a duplicate, and despite that, it's still worth having so that anyone looking for Confluence + two-factor will end up in the right place.


author: Titus
body: For Confluence server, you can check out the benefits of our new 2FA Confluence add-on for two-factor authentication using your SecSign ID.  
<https://marketplace.atlassian.com/plugins/com.secsign.secsignid-confluence/server/overview>  

For a more detailed installation tutorial visit  
<https://www.secsign.com/developers/atlassian/confluence-two-factor-authentication/>
How to install plugin in OnDemand
Asked by Emile van den Ende:

Hi,

The manual states that the OnDemand environment does not allow to install plugins on your own. Now I can understand that.

Is there a way to get a plugin installed on this environment anyway? I do not need to do it myself, but I just need someone to do this.

To be specific, I am interested in getting the "copy space" plugin for confluence.

Thanks in advance!

Cheers,

Emile


Answers:
author: Andrew Frayling
body: Hi Emile, judging by the reply from Atlassian to a similar question - <https://answers.atlassian.com/questions/24602/can-atlassian-support-install-user-macros-to-a-confluence-ondemand-instance> - it looks like there is a complete lockdown on plugins at the moment and the only plugins that are available are those documented at <https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy> It might be worth contacting [support@atlassian.com](mailto:support@atlassian.com) to get the copy space plugin on their radar for OnDemand, but there are no guarantees that they will install it. Not what you wanted to hear, but I hope this is of some help. Andrew

comments: author: Emile van den Ende
body: Hey Andrew,

Thanks for the hint! I will try that immediately!

Cheers,

Emile


Tags: cloud

confluence-cloud
Tabbed navigation in a space
Asked by Cornelius Engelhardt:

I'm trying to replicate the tabbed navigation on this webiste:

<https://wiki.csuchico.edu/confluence/display/lms/Vista+Knowledge+Base>

Just for my confirmation, do I have to use the deck/card macro for this?

Any help is much appreciated!


Answers:
author: Remo Siegwart
body: Yes, they are using the deck/card macro. You can see the wiki markup of the page by visiting the following URL: <https://wiki.csuchico.edu/confluence/pages/viewpagesrc.action?pageId=10747931>

If you want to create tabs with direct links to other wiki pages (instead of including the pages), you could try our [Navitabs Plugin](http://www.bitvoodoo.ch/navitabs-plugin).

Hope this helps

comments: author: Cornelius Engelhardt
body: That's what I needed to know. Thanks a million!


Tags: tab
Browse space action does not redirect to page list view
Asked by Roger Weinheimer:

(I created the following identical support issue, but login failures prevented me from using the cross-post feature to this forum.)

<https://support.atlassian.com/browse/CSP-74285>

Our wiki (v3.2) does not redirect a browse space action to a list pages action, like it used to do.

Steps:

1. From a wiki dashboard, click a globe/search icon next to a space name.

Actual:  
Wiki renders /spaces/viewmailarchive.action?key=blah view. (No tabs)

Expected:  
Wiki renders /pages/recentlyupdated.action?key=blah (plus tabs for blogs, labels, attachments, etc.)

I have looked for a configuration that might affect it, but I cannot find anything.


Answers:
author: Roger Weinheimer
body: This issue is caused by two overlapping features.

# The browser caches the last tab visited by browsespace action.

# A custom theme (Adaptavist Themebuilder) does not display the browsespace tabs.

Solution:

# Run the browsespace action on a space with a standard theme.

# Select the desired tab.

# Run the browsespace action on the theme without the tabs.
Disable LDAP, Keep Users?
Asked by Brian E. Nicely:

Our organization is interested in going back to letting Confluence manage logins instead of LDAP.

First of all, is this possible?

If it's possible, will all the users' created spaces still be kept on Confluence? Will the users still be linked to their space?

What would be the steps to take to do this?


Answers:
author: Bruna Griebeler
body: Hi Brian!  

I was also thinking about an appraoch that might help.  
I didn't test it so it's just a suggestion! Please perform a backup of your database before making this changes.  

On Confluence database, check the ID of your Confluence Internal Directory.  
{code}  
select id from cwd_directory where directory_name="Confluence Internal Directory";  
{code}  

Then change all users directory_id to the number above, on the cwd_user table.  
This query will show you all users and its directory_id value.  

1) You might test it with just one user from LDAP.  
2) After any changes on the database, you must restart confluence;  
3) To check if that works, you can disable the LDAP instance and check if the user is still enable to login.  

Hope it works!

PS: Important! Users will need to reset their passwords since Confluence does not store their LDAP passwords


author: BernardoA
body: Basically to achieve this goal is necessary remove the LDAP directory, and as Tino informed create these same user names as internal.

Hope this information helps.


author: Tino Winkler _Communardo_
body: Hi Brian,

in theory this is possible. As the users are identified by ther username (login), you "simply" have to create a new local account for each user from your LDAP repository. You just have to make sure that the username stays the same. This way the newly created users will take tha place of the old ones from LDAP. Even if you miss some users, their content will stay in Confluence (just the creator will be missing).

If you have to create many users, the [Confluence Command Line Interface](https://studio.plugins.atlassian.com/wiki/display/CSOAP/Confluence+Command+Line+Interface) might be of good help.
How can I add an Horizontal Scroll bar on the Documentation theme main body?
Asked by Fabian Lopez:

I developed a page (home page) using the documentation theme, but in some lower resolution monitors the user is not able to see the whole content and the horizontal scroll bar is not present for them to go to the right and see what is missing.

I built the page using sections, columns, panelbox.

Any workaround for this or a way to add a permanent horizontal scroll bar (despite is needed or not?)

Thanks!


Answers:
author: Sandro Herrmann [Communardo]
body: @Fabian Lopez

Commenting currently doesn't work so i have to write an answer.

The initial width of the left panel sould be 250px. But a changed width will be saved to a cookie. So if you restart your browser you will get your last defined width.

One thing you can try is to define a minimum width for the left panel. The code for this is:

```
#splitter #splitter-sidebar {     min-width: 300px;  }  
```


author: Sandro Herrmann [Communardo]
body: An other way can be a little bit of CSS. Add this to the global Administrations Stylesheet section.

```
#splitter #splitter-content {    overflow-x: scroll;}
```

comments: author: Fabian Lopez
body: Thanks.

Is there a way to set the initial width of the left panel? Or what is the predefined width for that section?


author: Kenny Ki
body: Adding this to the global Administrations Stylesheet works for me:  

```
#splitter #splitter-content .wiki-content .table-wrap {    overflow: visible;}
```


author: SarahA
body: Hallo Fabian

I'm not sure why the horizontal scroll bar isn't appearing. One workaround is to add a long, thin image at the bottom of the page (try adding it to the footer in the Documentation theme's configuration area.) The image could be just a long white line or something.

I've noticed that wide images seem to reliably force a horizontal scroll bar, where tables sometimes do not.

I hope this helps!

Cheers, Sarah


Tags: documentation

theme
Default Space Logo
Asked by Jobin Kuruvilla [Adaptavist]:

Is it possible to have a default space logo in Confluence? One that is different from the Global company logo? I know we can change the space logo after it is created but not sure if I am missing an obvious way to set a default space logo!


Answers:
author: SarahA
body: Hallo Jobin

Confluence doesn't provide a feature for a default space logo, other than the global logo. But here is a suggestion for a workaround.

Create a space on your wiki, with permissions that restrict the viewing of the space to your team only. This will be your "template" space. Put the default logo in that space. Then use the Copy Space plugin to create a new space, based on that template space, every time you want to create a new space.

Here is the Copy Space plugin:

<https://plugins.atlassian.com/plugin/details/212?versionId=510262>

It's not supported by Atlassian, but we use it all the time. :) I just tested it on my local Confluence 4.1.2 instance, and it does copy the space logo too.

There's another advantage of having a template space that you copy each time you need a new space: You can put other default content into it. :)

I hope this helps.

Cheers, Sarah

comments: author: Jobin Kuruvilla [Adaptavist]
body: Interesting. Sounds like a workable solution. Thanks Sarah! Is it a piece of the chocolate you are delivering soon? ;)


author: SarahA
body: LOL. Yes, the idea of space templates is in there. Not specifically the logo though. That's a new twist to the tale. :)


author: Andre Pliewischkies
body: In the meantime you can configure the logo using the admin console:

[](https://confluence.atlassian.com/display/DOC/Changing+the+Site+Logo)<https://confluence.atlassian.com/display/DOC/Changing+the+Site+Logo>
Table navigation
Asked by G?ran Berntsen:

Pressing the up and down arrow keys seem to do exactly the same as pressing left or right (navigate between columns, but not between rows). Not sure if this is a bug or a "feature", but either way it seems to require a fix ;)

Alternatively, are there any other hotkeys for navigating vertically in a table?

(Chrome, WinXP, Confluence 4.0.5)


Answers:
author: John Masson
body: Hi Guys,

Gorzan, this was a Chrome bug that should have been fixed in 4.0.5 as per <https://jira.atlassian.com/browse/CONF-23234,>

Can you just confirm that's the version you're on? If it is, can you also try doing it on [http://confluence.atlassian.com](http://confluence.atlassian.com/) which is running 4.1 - just find any page and start a comment and test it there then cancel it. I'd be interested to see how you go with that.

Jason, as you'd gather, if you're on 4.0 you'll be hitting the bug, an upgrade should fix it. You might also like to test out 4.1 on[http://confluence.atlassian.com](http://confluence.atlassian.com/)

Thanks,

John

comments: author: G?ran Berntsen
body: Thanks for the answer John.

I tried the 4.1 on [confluence.atlassian.com](http://confluence.atlassian.com), and it seemed to work there.

According to the footer on our site, we're on 4.0.5. I'll try contacting our admin and request an update. :)


author: Jason Vance
body: I've been looking for this too .... I thought maybe a modifier key (ALT, CTRL or SHIFT) plus the down arrow might work, but no help. I'm also using Chrome \& XP, with Confluence 4.0
Problem retrieving attachments from Confluence backup
Asked by Preetha M:

Hi,

I'm using Confluence version 2.2.1 and had taken a backup of a site(XML format) with attachments. When I tried to restore the site, found that the attachments were missing.

I could see the attachment listed in the Attachments page but when I click on the attachment, it gives me the error below

"""The page you were trying to reach does not exist. You may want to try a search, or browse the site to find the page you were looking for."""

I'm able to see the record entry in "attachments" table with proper data but not able to find the file in confluence- home/attachments directory.

I'm sure it was working before , but now not sure how it turned out this strange. I'm really having bad time to fix this out.

Please help.

Thanks,

Preetha


Answers:
author: hsuhailah
body: Hi Preetha,

Not sure what went wrong, but I'd suggest you to check if the attachments exist in the backup file. Inside the zip file, look for the "attachments" folder, and inside it, the attachments are stored in this path pattern - "\<space_id\>/\<page_id\>/\<attachments_id\>/\<attachments_version\>". (easy way to check this IDs are by querying database)

Also, just check if the size of this attachments folder is relatively comparable with the attachments folder from the instance you generated the backup (in case the attachments were not fully included).

P/s: Confluence 2.2.1 is an old, unsupported version; you might want consider upgrading.

-Hanis-


Tags: attachment

backup
Why does Confluence crash when attempting to open Trash can in a space?
Asked by Lars Sj?gren:

Confluence crashes when attempting to open Trash can in a space. The following error message is displayed:

"javax.servlet.ServletException: Servlet execution threw an exception  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:313)

caused by: java.lang.OutOfMemoryError: Java heap space  
at com.opensymphony.module.sitemesh.html.util.CharArray.grow(CharArray.java:267)"

We are quite used to out of memory errors eventhough we have assigned more memory than recommended, but they keep popping up. The Trash can is a new one though, so we can add yet another to the list of events.

Are there too many pages in the Trash? If so, how do we get rid of them?

Regards,

Lars


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: How much memory have you assigned? Looks like it is not enough due to some reason!


author: Lars Sj?gren
body: At the moment we run the following settings:

-Xms512m -Xmx1024m -XX:MaxPermSize=256m

We have tried with:

-Xms512m -Xmx2048m -XX:MaxPermSize=256m

but have not seen any improvements. We haven't tried it on the Trash can problem though.

comments: author: Lars Sj?gren
body: We tried using the higher settings mentioned above and it solved the Trash can problem.
Edit, Add and Tools button disappeared in random pages.
Asked by Meech:

Hi,

some of the pages in confluence, the buttons (Edit, Add and Tools) were disappeared for some reason eventhough we have full admistrator rights. Anyone know why is this happening and how can we resolve this problem?

the temporary workaround is that we edit the page with the page ID url that can be found in our history URL field. Please advice.

THanks in advance

/Michelle


Answers:
author: Meech
body: Hi,

Thanks for your reply. I found the main reason of this. It's because of the tip macro added in the page. Any idea why is this macro causing the button disappeared?

thanks \& regards,

Michelle


author: Colin Goudie
body: Couple of things to get us some more information.

1. What browser/s is this with? If you're only using one, try it with some others

2. Can you see if any exceptions are being thrown in the Confluence logs on the server?

3. Use google chrome's developer tools or firefox's firebug to see if any Javascript errors are being thrown when these elements don't appear.
Confluence Service Name
Asked by Colin Jones:

Hi there. When Confluence auto installed it created a service named Confluence031211164755 instead of Confluence. Can you tell me how to rename and still keep the service working? Thanks in advance.


Answers:
author: Ernst Heinisch
body: Renaming via windows registry seems to be the easiest solution:  
<https://superuser.com/questions/975832/how-to-change-windows-service-name-after-creating-it>


author: Thomas Leineweber
body: Have a look at

<http://tomcat.apache.org/tomcat-6.0-doc/windows-service-howto.html>

and

[http://confluence.atlassian.com/display/DOC/Start+Confluence+Automatically+on+Windows+as+a+Service](http://confluence.atlassian.com/display/JIRA/Running+JIRA+as+a+Service)

you have to remove the service and to recreate it. Please note your Service configuration before removing it, in case you need additional parameters in the newly created service.

Your original Service Name Confluence031211164755 indicates that you have installed it on 2011-12-03 (031211) at the time 16:47:55. I think this name is chosen to make the service name unique.
Displaying comment qty and link at top of page?
Asked by Lis Riba:

Is it possible to list the number of comments at the ***top*** of each page, with a link to the comment section (similar to the way the paperclip icon shows the number of attachments and links to the View Attachments page)?


Answers:
author: David at David Simpson Apps
body: This is a quick \& dirty way to do something like what you want:

1. Browse to **Confluence Admin \| Look \& Feel \| Custom HTML**
2. Click the **Edit** button
3. Paste the following into **At the end of the BODY**

```
&lt;script&gt;  AJS.toInit(function(){    AJS.$('.page-metadata ul').append('&lt;li&gt;&lt;a href="#comments-section-title"&gt;'+AJS.$('#comments-section-title').text().trim()+'&lt;/a&gt;&lt;/li&gt;');  });&lt;/script&gt;
```

If you want it to show up before the attachments icon, swap **append** with **prepend** in the JavaScript above.

comments: author: Lis Riba
body: Thanks! That works perfectly.


author: Matthew J. Horn
body: +1. Nice tip!


author: Keith McCurdy
body: Can you do that if you have Confluence On Demand (cloud) ??


author: jinu mm
body: thanks david , i use this but in mozilla browser its not supported its says its unauthorise something... this is my url [https://www.yabeen.com](https://www.yabeen.com "https://www.yabeen.com")

comments: author: onsd studio
body: Oreng ans Spader Studio we are interior designers with good experiance,

please visit us: [http://www.onsdstudio.com](mailto:onsdstudios@yahoo.in)


Tags: comment