youngmon/atlassian-qna huggingface dataset:
Why is Trello desktop glitchy on Chrome?
Asked by Doris:

I?ve been using Trello for a few years now, but lately it?s been glitchy on my Chrome web browser (and I haven?t added any new extensions that I didn?t have before). I?ve already tried clearing the cache, etc...my board loads, but when I try clicking cards or anything on it, nothing works (ex. I click on a card and nothing happens...ditto for menus). I tried using Firefox and it works fine. Any ideas?


Answers:
author: Torben_trello
body: Can you check if you observe the same issue in the incognito window of Chrome? That way, we could verify if it is not caused by any extensions or plugins.

If that is not the case, feel free to reach out to trello.com/contact with the version of Chrome and the error console, when you experience the issue. You can open the console by pressing Cmd+Opt+J (Mac) or Ctrl+Shift+J (Windows).

comments: author: Doris
body: Hi Torben. Thanks for the reply. I also got an answer from a Trello expert on <https://trello.directly.com> and he suggested it might be a problem with an extension (adblocker). I tried adding it as a safe site and opening in a new incognito tab and it worked. I hope it continues to do so! \*fingers crossed\*


Tags: chrome
Has anyone had problems with their label names disappearing off the labels?
Asked by Lynda Leppert:

We have several labels for specific tasks of progress through tickets and there have been two occasions now that some of the label names have disappeared and no one has been in the program removing labels. Is there a way to see the history of activity to check that?


Answers:
author: Jodi LeBlanc
body: Hi [@Lynda Leppert](/t5/user/viewprofilepage/user-id/1256469) - sorry to hear this is happening to you. I did a bit of reading on this and one solution may be to clear your browsing cache. Can you try that and let me know if your labels return? Thanks!

comments: author: Lynda Leppert
body: thank you for your suggestion. I tried clearing it for 24h since it had happened most recently yesterday and did not see the label return. I also tried clearing the last 7 days and also did not see the label return.

Another interesting thing I found the activity log and there is no record of me applying the label that is gone. So I wonder if someone accidentally deleted it instead of removing it there would also be no record of the activity. Does deleting a label remove all evidence of the activity ever applicable to that label in the activity log? That's not very helpful to recreate events.


author: Lynda Leppert
body: Hi [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) just wanted to let you know we figured out what the problem was. Some of the people using the board were deleting the label instead of just removing it from the card we didn't know though since it didn't show in the general activity log only on that person's activity log. So until we looked at one of their's specifically we weren't able to see what was happening. Good news is it is not Trello. Thank you for your help.


author: Jodi LeBlanc
body: Hi [@Lynda Leppert](/t5/user/viewprofilepage/user-id/1256469) thanks for letting me know. That is great news that you solved problem and that it wasn't Trello related. Way to go!
is there a way to use custom photos in Trello?
Asked by Jared Adamson:

i'd like to use custom/personal photos in Trello. can that be done?


Answers:
author: Jodi LeBlanc
body: [@Jared Adamson](/t5/user/viewprofilepage/user-id/1256256)Hi Jared, yes custom photos for board backgrounds are one of the features of Trello Gold. If you don't have Gold you can earn up to 12 months of free by signing up friends and family, or you can pay $5 a month (monthly) or $3.75 a month (yearly) for additional features.

Here is a link with more info: <https://help.trello.com/article/814-earning-activating-trello-gold>
Enable power ups for all boards at once
Asked by murtadashah:

We have a lot of boards- I want to enable the CARD AGING power-up for all with the PIrATE setting.

Is this possible- or do I have to go board by board?


Answers:
author: Jodi LeBlanc
body: HI Murtada, I just demoed it on my boards and I could not find an option to do all boards at once.

<https://blog.trello.com/trello-power-ups-directory>
Has anyone had login trouble?
Asked by Dyi Kinney:

My Nonprofit group is using Trello to plan a community Summit.

One of my members is experiencing difficulty with accessing Trello. He tried to reset his password and cannot seem to reset or login.

Any suggestions?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi Dyi, a suggestion: Let the member try to log in from your computer, and watch what is happening. Often it comes down to email misspelling, cookies or other bits and pieces.


author: Jodi LeBlanc
body: Hi there, I am not having issues logging into Trello. Do you know what internet browser they are using or what error message they are receiving?


author: Dyi Kinney
body: Thanks for all the responses. [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132)...I did have a sit down with my member. I removed his name from the board (which doesn't remove him from the system so I don't think that helped). Then, I followed him as his RESET his password. Voila!

I'm not sure what happened, but it was now magically completed. He'd been concerned about his sign-issue for the last couple of weeks. He's also been using his phone.

I recommend initial sign-up on your computer.

Thanks, [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) for weighing in. I think things are good now.

Dyi

comments: author: Jodi LeBlanc
body: Hi [@Dyi Kinney](/t5/user/viewprofilepage/user-id/1255955) great to hear that your member is now able to login :) Have a super day!
How much formatting can be performed on the front of the card?
Asked by Mitch Theophila:

I have a requirement for the front of the card to have specific text in each corner. Like this.

![Ideal_Trello_card_layout.png](/t5/image/serverpage/image-id/20028i7512C8E4F5C9C0C0/image-size/large?v=v2&px=999 "Ideal_Trello_card_layout.png")

Is this possible?


Answers:
author: Meg Holbrook
body: Welcome, Mitch!

I'm not aware of a way to format cards this way currently. I looked through the powerups as well and was not able to find any addons with this functionality either.

comments: author: Mitch Theophila
body: Thank you for the quick response!

I am checking with stakeholders now to see if this will still be acceptable.
Can jsMath be disabled on a per page basis in Confluence?
Asked by Maria Murphy:

I have a page in Confluence where I need to use the dollar sign ($) but it keeps getting interpreted as a formula by jsMath which I don't want it to do. I've tried reconfiguring the jsMath options but can't seems to disable it for a page.

This seems invasive to me. It should have been implemented as a macro for explicit use on a case-by-case basis.

Does anyone else have this experience or suggestions on how to handle this?


Answers:
author: Brant Schroeder
body: [@Maria Murphy](/t5/user/viewprofilepage/user-id/710355) I was not able to find a way to do that. Since the app has no documentation I would suggest submitting a question to the developer here: [https://marketplace.atlassian.com/apps/1215007/latex-jsmath-wrapper-plugin?hosting=server\&tab=support](https://marketplace.atlassian.com/apps/1215007/latex-jsmath-wrapper-plugin?hosting=server&tab=support)


Tags: confluence-server

latex

server
Tables - No flexibilty in their creation.
Asked by Jack:

Currently tables placed on a page run the width of the page. The tool is not setup to specify width; fixed, pixel or percentage which are HTML standards. This make it impossible to create more than one table across a page or create reference tables specific to need.

When can we expect to see the ability to create tables to our specifications as currently offered on Server?


Answers:
author: Bill Bailey
body: Well I would have suggested using page layouts, but sadly, that is also not available on the cloud. and "under consideration" the last 18 months: [CONFCLOUD-67648](https://jira.atlassian.com/browse/CONFCLOUD-67648?error=login_required&error_description=Login+required&state=85d6eac6-4a3e-4609-a8a6-f8c672ec38a0)

Just add this to one of the many reasons that Cloud is not yet ready.


Tags: cloud

confluence-cloud
Text Indent/Outdent
Asked by Jack:

Currently Indent and Outdent are missing from the Conflunce Cloud editor and Tab is setup incorrectly. Indent and Tab are not the same. The Tab key is suppose to indent the first line of a paragraph only where Indent indents all lines of a paragraph.

When can this be looked at? Both options are commonly used in documentation development.


Answers:
author: Danyal Iqbal
body: +1 for support ticket.


Tags: cloud

confluence-cloud
Panels - Info/Note/Error/Success/Warning
Asked by Jack:

If you add one of these panels from the left margin of a document, the panel appears exactly as it should. However, if one attempts to place a panel within indented text such as a bullet or numbered list, the panel refuses to place in the intended text. Instead it appears below the list on the first opportunity of finding the left margin. This is not an issue in the Server release.

**Example** - If I am writing step-by-step instructions and want to place emphasis on important information such as, Call support before proceeding!, these colored panels cannot be used, I have to resort to going backwards and use attributes such as bold, italic or underline which are being used for other elements of style.  

How do we get panels to acknowledge indented text instead of falling below the indents and appearing on the first left margin it can find? Is this an omission or a bug?


Answers:
author: Dominic Lagger
body: Hi [@Jack](/t5/user/viewprofilepage/user-id/2813082)

I don't know if this is a bug, I didn't found any results in the bug list.

But, I can confirm this behaviour. But also, I'm not aware of any possibility to achieve your goal...

There are similar questions in the community, sadly with no answers. [Like this](https://community.atlassian.com/t5/Confluence-questions/How-to-generate-a-panel-without-breaking-a-numbered-list/qaq-p/1021731?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_answer&utm_content=topic).

Regards, Dominic


Tags: cloud

confluence-cloud
Merging cells breaks table borders
Asked by Peter Huson:

Sometimes, merging cells near the bottom of a tables will break the boundaries of the table. Why is this happening? Here is a screenshot:

![Screen Shot 2021-03-08 at 12.54.05 PM.png](/t5/image/serverpage/image-id/133529i291853F6C5B56CDE/image-size/large?v=v2&px=999 "Screen Shot 2021-03-08 at 12.54.05 PM.png")

Confluence 7.9.1


Answers:
author: Brant Schroeder
body: [@Peter Huson](/t5/user/viewprofilepage/user-id/4295683) Can you please share what you would expect to see and the steps to recreate the issue? I can then try and recreate the issue and see what might be happening.

comments: author: Benjamin Horst
body: In Jira DC 9.12 at least this is easily reproducable

* Create a table in visual mode
* Save description
* Merge any cells in any direction
* Save description
* Broken table

When heading to the text view one can see that some pipes are missing.


Tags: confluence-server

server
Managing Images In A Document (Deep Issues)
Asked by Jack:

This morning I dedicated time to have a deep look at the Confluence Cloud editor and how it relates to images. What I found are omissions that really make the Cloud release difficult to use in creating professional documentation that is read by thousands of users. This is a list of the issues I found that need to be resolved to make this application usable in a commercial environment.

1. Need the ability to resize images by pixel size for consistency. Re-sizing should work in the same manner as that of Server if not better. The need to control images is critical for professional presentation. The current end result are images, that are physically the same size, appearing in multiple sizes on the page.

2. Image resolution must he higher. Currently it looks like a low resolution thumbnail. In today's market there is no reason for not having images that are high resolution when re-sized by default.

3. Need to add optional Effects. For example a basic Drop Shadow to help lift image off page. I want to draw attention to the image as users read. I recommend bringing the robust image editing tool from Server and coding it into Cloud as soon as humanly possible.

4. Cannot resize an image in indented text. No pixel control over image sizing. And when you grab the boarder and resize? Sizing comes up different from those images that are not in indented text.

5. When attempting to attach or re-attach an image, I have to upload it from my computer. I have not found a way to access the existing page attachments to make a selection. If there is? I would like to know.

Please understand that this is not an attempt at being picky. The above functionality is key to my staff and I doing our job of creating professional looking documentation in a Cloud space that end-users want read.

Know that as I searched the community, I did find that some of the above has been brought up previously on multiple dates with no real resolution.

So my question is, what is it going to take to get the above functionality into Confluence Cloud? Functionality that should have been addressed and resolved some time ago. Do I need to write up a new support ticket for each one of these to get the attention of the developers? In some cases, I truly believe that real world practical use was omitted from the design process and needs to be re-visited.


Answers:
author: Brant Schroeder
body: [@Jack](/t5/user/viewprofilepage/user-id/2813082) Many of the items you listed above are listed on the Confluence Cloud enhancement requests list and I would suggest voting for them. [https://jira.atlassian.com/browse/CONFCLOUD-67122?jql=project%20%3D%20CONFCLOUD%20AND%20type%20%3D%20Suggestion%20AND%20statusCategory%20!%3D%20Done%20and%20summary%20\~%20%22image%22](https://jira.atlassian.com/browse/CONFCLOUD-67122?jql=project%20%3D%20CONFCLOUD%20AND%20type%20%3D%20Suggestion%20AND%20statusCategory%20!%3D%20Done%20and%20summary%20~%20%22image%22)

If it is not listed you can submit an enhancement request to Atlassian so they can take it into consideration.


Tags: cloud

confluence-cloud
Why I can't move project status in Confluence page?
Asked by Kin Fong Cheung:

It didn't let me scroll down to move option when I tried to move project status, any suggestion?


Answers:
author: Brant Schroeder
body: [@Kin Fong Cheung](/t5/user/viewprofilepage/user-id/4295659) Can you share a screenshot of the issue?


Tags: cloud

confluence-cloud
Pull specific issue types from Jira, into a confluence page and allow anonymous voting
Asked by Jerry Holland:

Hi all,

With the many Jira and Confluence integrations I am sure this would be possible but cannot figure it out.

We have launched some software, and we use Jira as our help desk so that customer can input bugs or features they would like to see.

Bugs we have handled however the Features are going crazy!!

I would like to 1) create a confluence page 2) pull over from jira all the of the new feature requests and then 3) allow the customers to vote anonymously of course as they would not have confluence logins, and only vote once, to keep it fair.

This would help us prioritize new features for our developers to work on.

But for the life of me i am not seeing a way to do this.?

Anyone have any ideas?


Answers:
author: Diego
body: Hello [@Jerry Holland](/t5/user/viewprofilepage/user-id/4290978)!

I can see how useful that would be and how it would increase user interaction! The ability to vote for issues is native to Jira we use that very feature within our Bug and Suggestion platform.

However, voting for issues is not natively present in Confluence even if you have Jira+Confluence integration.

This has been suggested some time ago but has been ruled out by Atlassian:
> * ++***[Allow Voting over the JIRA Issues Macro](https://jira.atlassian.com/browse/CONFCLOUD-28654)***++

You could use a survey app from one of our third-party vendors:
> * ++***[Atlassian marketplace - Confluence Cloud Apps](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=vote)***++

I understand that this feature is necessary for your workflow, but the spirit of being completely honest and open with people who use our products, I can tell is not native to our platform.

Let us hear from you, Jerry!

comments: author: Jerry Holland
body: Hi Diego,

I have tried a couple of the apps, the problem is I don't have 5 or 6 enhancements to vote on and prioritize, I have 200+ and to copy and paste those into a 3rd party app is just crazy to think about. I will have to think of some other fix for this.

Thanks

Jerry


Tags: cloud

confluence-cloud

jira

priority

vote
Where is my created page, and why doesn't it show up anywhere?
Asked by Damon O'Hanlon:

Hi all! I created a page, pretty sure I did it by using Create \> Blank page.

I can get to the page by going directly to the URL. However, I can't seem to locate it in any other way --- it is *only* accessible by copying and pasting the URL.

The path at the top of the page I created say: People / (my name) / Pages / Overview / (document name)

However, it doesn't appear when I navigate to my Pages (that page only lists Sample Pages, Overview, Product requirements, Meeting notes, and Decisions).

It also doesn't appear on my Overview page.

It does not appear in my recently updated (even though I've updated it many times).

It does not appear when I use the search bar.

Thoughts? Any help much appreciated. ??


Answers:
author: Dominic Lagger
body: Hi [@Damon O'Hanlon](/t5/user/viewprofilepage/user-id/4295586)

The direct link you mentioned, is this the link to the edit mode of the page or the link to the view mode?

Do you find your page in the drafts?

--\> Go to the homepage of confluence and there you will find the Drafts section.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/133572iA3A6E38EBC702EC9/image-size/large?v=v2&px=999 "image.png")

Can you save the page with the shortcut "CTRL-Enter"?

Regards, Dominic

comments: author: Damon O'Hanlon
body: Thanks, [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)! When I went to Home, and then clicked Drafts, I do see my page there.

I guess it is not appearing anywhere for me (such as my profile or recent activity) because it is 'unpublished', is that correct?

It sounds silly now, but I didn't realize a document could be unpublished!

I think I'm getting mixed up in my brain with Dropbox Paper --- where there's no published/unpublished paradigm. (As soon as you create a document and start typing in it, it just is.)

Thanks again for your help [@Dominic Lagger](/t5/user/viewprofilepage/user-id/73025)! You rock.


author: Dominic Lagger
body: I'm glad I could help.

For more informations, see "Drafts" in [this page](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/).


Tags: cloud

confluence-cloud
How can I get access to create a space?
Asked by Susan Mitchell:

Trying to determine what level of permissions I need in order to create a new space


Answers:
author: Callum Carlile _Automation Consultants_
body: Hi [@Susan Mitchell](/t5/user/viewprofilepage/user-id/4295568), welcome to the Community!

You will need the to be added to one of the groups assigned to the **Create Space(s)** permission, which is set in the Global Permissions section within Confluence's settings.![conf_permissions.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/133536i7AE410C79763554F/image-size/large?v=v2&px=999 "conf_permissions.PNG")

See more [here](https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/) about managing global permissions. Hope this helps!


Tags: cloud

confluence-cloud
Is there a way to install Crazy Egg on a Confluence Cloud site?
Asked by Nicole:

I've searched the Marketplace and don't see any apps that facilitate this, but figured I'd post here to confirm.


Answers:
author: Hana Ku?erov?
body: Hi [@Nicole](/t5/user/viewprofilepage/user-id/682500) ,

I also wasn't able to find anything about possibility of integration of these two products.

Maybe you can also ask CrazyEgg about their plans in the future?

comments: author: Nicole
body: Thank you!


Tags: cloud

confluence-cloud
Where Can I configure Synchrony websocket to work since we upgraded
Asked by RJ Denicola:

We upgraded our production server from 6.15.7 to 7.4.7, and now the editor does not work getting cannot save edit. Or cannot connect to server.  

![Capture.PNG](/t5/image/serverpage/image-id/133506iDBE38E2560CB6463/image-size/large?v=v2&px=999 "Capture.PNG")  

port 8091 inbound and outbound are open.   

I inherited this setup, and our test environment which should of been an almost exact mirror was not seeing this issue when we upgraded.   

When i put the Collab editing in limited mode, it allows people to edit and update pages again.   

ws://not-really-our-.url.com/synchrony-proxy/v1/bayeux-sync1  
failed: Error during WebSocket handshake: Unexpected response code: 200  

I notice that we have had Apche2.4 installed, and could be being used as a proxy.   

But when searching for anything relating to 8091 as the port im not finding anything pointing to it being setup as such on either our test or production.   

My research and reading is point to websocket issues, but i do not know where to look for those.   

is there a default location? It mentions that since it is being managed by confluence services that I shouldnt need to edit the reverse proxt etc.   

<br />

<br />


Answers:
author: Fabian Lim
body: Hi RJ,

You may want to review the following troubleshooting guide to find the root cause: <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

If it still persists, contact atlassian support.


Tags: confluence-server

server

synchrony

upgrade
Is there a Confluence macro/tag to embed within an MS Office document that will expand to a revision
Asked by snicholson_sgt-inc_com:

We're using Confluence to hold official versions of ITSM documents. Some are just too big and unwieldy to enter as Confluence docs, and so are kept in their original MS Word or MS Excel format.

We'd like to have the Confluence checkin process update the doc with the revision number.

Is there a macro that Confluence can see/replace that we can place within the MS Office doc?

Is there another best practice in this area that will automatically markup the MS Office doc on checkin/out?


Answers:
author: Brant Schroeder
body: [@snicholson_sgt-inc_com](/t5/user/viewprofilepage/user-id/3720839) I am not aware of any app that provides this functionality and I was not able to find any in the marketplace.


Tags: confluence-server

macro

ms-office

server

version
guest vs Team Member
Asked by Chris Stuckey:

I'm new to Trello and do not understand the difference between Guest and Team Member. When I invite someone to a Board does that mean my account charge increases? I bought a Business Account and want to try and share it with another co-worker to allow them to work with it as well.


Answers:
author: Callum Carlile _Automation Consultants_
body: Hi [@Chris Stuckey](/t5/user/viewprofilepage/user-id/4295259)

The accepted answer on [this similar community question](https://community.atlassian.com/t5/Trello-questions/What-is-quot-Invited-quot-vs-quot-guest-quot-vs-quot-team-member/qaq-p/968111) should also answer yours, as well as [this Trello document](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) which fully explains what constitutes a billable member


Tags: cloud

confluence-cloud