youngmon/atlassian-qna huggingface dataset:
How to tell Bamboo running in clustering of multiple Bamboo nodes
Asked by Rika Mandasari:

Unlike Jira Software and Bitbucket data center which have clustering information in system administration menu. I could not find any of information from Bamboo regarding is it running on clustering mode or single node from the site without checking the infrastructure and environment behind.

Is it any other simple way to find of information from Bamboo DC site regarding clustering?


Answers:
author: Eduardo Alvarenga
body: Hello [@Rika Mandasari](/t5/user/viewprofilepage/user-id/3332375)

The current implementation of Bamboo's Active-Passive clustering does not have such a feature. Bamboo's [roadmap](https://www.atlassian.com/roadmap/data-center?status=future;comingSoon&product=bamboo) will introduce Active-Active clustering which will provide such visibility to customers.

Thank you,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**

comments: author: Rika Mandasari
body: Thanks for the updated info


Tags: data-center
I want to retain Bamboo logs and results for 30 days and artifacts to be deleted after 7 days.
Asked by Shriram Jaju:

I want to retain Bamboo logs and results for 30 days and artifacts to be deleted after 7 days.

I have overridden the global build expiry configuration for a Bamboo build plan and marked only the build logs to expire after 30 days. I want build artifacts and build results to expire as per global configuration, but still I see all of them retained.

Is it possible to configure different expiry for artifacts, logs, and results i.e. one as per overridden settings and others as per global in Bamboo.


Answers:
author: Eduardo Alvarenga
body: Hello [@Shriram Jaju](/t5/user/viewprofilepage/user-id/5264945)

Welcome to **Atlassian Community**!

Once you "*Override global build expiry configuration*", the expiry settings from the Plan will be activated, and the Global expiry settings will not be considered. This is by design.

If you want the custom expiry settings to follow some of the Global settings, duplicate that configuration on the overridden property.

Sincerely,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**

comments: author: Shriram Jaju
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/267917i6B391D543E160C2C/image-size/large?v=v2&px=999 "image.png")

Hi [@Eduardo Alvarenga](/t5/user/viewprofilepage/user-id/4365410) Thanks for quick reply. I am not seeing the option to configure expiry per build property(i.e. results, logs, artifacts). Please let me know if I am missing something.


author: Eduardo Alvarenga
body: [@Shriram Jaju](/t5/user/viewprofilepage/user-id/5264945),

There's no way to select an expiry per artifact as that's a Plan property. Hence, those settings will be applied to all build results for that Plan.

The properties are there on your provided screenshot. Just select "Build artifacts" or "Build logs" to choose each property individually. Or select "Build results" for both.

Cheers,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**


author: Shriram Jaju
body: [@Eduardo Alvarenga](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4365410) So if I select only the Build logs to expire in 30 days(as shown in screenshot above) does that mean build artifacts will be retained indefinitely? Or will it be deleted as per global config?


author: Shriram Jaju
body: *** ** * ** ***
Interactive input passing to the bamboo docker
Asked by chatli vlogs:

Re-format filesystem in Storage Directory /data/dfs/nn ? (Y or N) Invalid input

in this above how to pass Y as input in the bamboo docker please suggest me on this


Answers:
author: Eduardo Alvarenga
body: Hello [@chatli vlogs](/t5/user/viewprofilepage/user-id/5260268)

To automate interactive commands, you may wish to use a tool such as Expect in your builds. Expect will consider an input text and take action based on it.

Google may be your friend here. I'd recommend you check this page for some good examples. <https://phoenixnap.com/kb/linux-expect>

Sincerely,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**
Is there a way to set job execution in a stage
Asked by Eugene Jiang:

I've got a plan that has a few stages, one of the stage is a testing stage, within that stage I've got 25 jobs which means requires 25 agents if I want to execute them all in parallel. But because some of the job actually run pretty fast like less than 5 mins, and some are long like 90 mins. So obviously instead of having 25 agents i've put down 20 (remote agent btw). But the problem is that I don't know how to control the order these 20 jobs gets run. So it end up with 2 of the longest job didn't get into execution at the first batch, in fact they were executed last after waited for 30 mins to have a free agent available.

So my question is there a way to configure these long running job to start in the first, and then for other fast running jobs, they can wait till others finishes. Thanks!


Answers:
author: Ayrijit Swain
body: Hi Eugene,

In a Bamboo plan, the **Stages** run in sequence, **Jobs** run in parallel. and **Tasks** inside a job runs in sequence. There is no explicit way to order the Jobs, bamboo does it randomly based on the build queue and agents available. suggestion would be and if you can optimize and club short-running jobs so that all the jobs takes more or less similar time to finish and can effectively use all the 20 agents together.

Please refer to KB articles below for additional reads on this topic.

\> <https://confluence.atlassian.com/bamboo/using-stages-in-a-plan-289276862.html>

\> <https://confluence.atlassian.com/bamboo/jobs-and-tasks-289277035.html>

comments: author: Eduardo Alvarenga
body: Hello [@Eugene Jiang](/t5/user/viewprofilepage/user-id/5167851),

Welcome to **Atlassian Community**!

On top of [@Ayrijit Swain](/t5/user/viewprofilepage/user-id/5235789)'s comment, you can also consider using [Dedicated Agents](https://confluence.atlassian.com/bamboo/dedicating-an-agent-629015108.html).

Dedicated Agents allow you to always have them available to the long builds while other non-dedicated Agents would be used on the other short builds, on recycled Agents.

Best regards,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**
Bamboo plan build comment formatting
Asked by Sebastien Ashby:

Hi,  
I'm trying to present custom data/text on the Bamboo plan "Build result summary".  
Only candidate I seem to have are the [comments](https://confluence.atlassian.com/bamboo0802/working-with-comments-1103433318.html).  

I see from the documentation the following mention:
> "When you include Jira issue keys in your build and commit comments. Bamboo will automatically convert these into hyperlinks to the respective Jira issues"

I'm wondering if there are any way to format the text of the comments.  
E.G.   

* [Wiki Markup](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html)
* [Markdown](https://confluence.atlassian.com/bitbucketserver/markdown-syntax-guide-776639995.html)
* Html tags
* ...

Or maybe there is an alternative I have not thought of.

We are using this version of Bamboo: "8.2.5 build 80211 - 22 Jul 22"


Answers:
author: Steffen Opel _Utoolity_
body: Hi [@Sebastien Ashby](/t5/user/viewprofilepage/user-id/698046)

App development related questions are best asked in the [Atlassian Developer Community](https://community.developer.atlassian.com/), you have a greater chance to get feedback from other app developers there.

The question at hand seems to be appropriate for the [Bamboo Development category](https://community.developer.atlassian.com/c/bamboo-development/31).

* To set expectations, you'll note that there are comparatively few Bamboo related questions - regardless, quite some Atlassian team members are monitoring the community by now, so hopefully they can loop in someone from the Bamboo team.

Cheers,

Steffen


Tags: server
My Subscribers do not receive invitation emails.
Asked by Arion Ho:

Hello, for some reasons, the new subscriber doesn't get the invitation emails


Answers:
author: Egor
body: Hey Arion,  
Thanks for reaching out to Atlassian Community!   

May I ask you please to check junk/spam folders to see if you got confirmation emails?   

Also, could you please share your page, so that I can try to subscribe myself and see if I'll get an email?

Best Regards,  
Egor

comments: author: Arion Ho
body: Thanks Egor, yes, I have chekced the spam and asking a few of the colleagues to try and it doens't work.

please see if you can receive that, <https://status.zodiamarkets.com/>

thanks!


author: Egor
body: Hey Arion,  

Thanks, may I ask you please to open a new ticket with us using <https://support.atlassian.com/statuspage/> and also include the affected users, so that we can check the logs and find the reason why these emails are not arriving?   

You can also mention this community post when opening a ticket.

Best Regards,  
Egor


author: Arion Ho
body: hello, here you go

<https://support.atlassian.com/requests/SPSP-33321/>


Tags: cloud
Forward to Atlassian Statuspage from Azure
Asked by christian.koecke:

Hello [@AlL](/t5/user/viewprofilepage/user-id/856820),

currently I try to achieve to forward traffic, which is coming from an Azure Endpoint to my Atlassian statuspage.

So basically, I have this usecase.

1. Navigate to: <https://test-ckfgcfaygrc3chge.z01.azurefd.net>

2. Get forwarded to: <https://synconnect1.statuspage.io/>

For some reason, this is not working because I will always get forwarded to <https://www.statuspage.io/>

Also when using curl on my Azure Endpoint, I get the following Response:

"\<html\>\<body\>You are being \<a href="<https://www.statuspage.io>"\>redirected\</a\>.\</body\>\</html"

But actually there is no forwarding in place from my side.

Are there any limitations which blocks this feature?

I hope my explanation is sufficient to understand my issues in this case. :)

I'm happy for any help.

Cheers,

Christian


Answers:
author: Talar Pavlovic
body: Hi there Christian,

Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!

It looks like your current page is a Public one - this page type won't take any sort of authentication to see the page itself (https://\<page\>.statuspage.io/).

If you'd like your page to require authentication to be seen, you'll need a Private Page (<https://www.atlassian.com/software/statuspage/private-pages>) or an Audience-Specific page (<https://www.atlassian.com/software/statuspage/audience-specific-pages>).

Once you decide which better suits your needs, please see setup instructions for SAML authentication here:

* Private: <https://support.atlassian.com/statuspage/docs/require-saml-for-private-pages/>
* Audience-Specific: <https://support.atlassian.com/statuspage/docs/require-saml-for-audience-specific-pages/>

If you're referring to SSO to log in to the Admin Panel (<https://manage.statuspage.io>) -

* Statuspage admin panel login is tied to your Atlassian Account
* So you'd be looking at setting up SSO at an Atlassian Site level
* You can find more info about this here: <https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on/>

If you need any further assistance here, it might be a good idea to put in a support ticket (<https://support.atlassian.com/contact/>) to avoid any confidential data being posted on this public forum.

Hope this helps!

Regards,  
Talar
Is there a way to segment users on the Statuspage
Asked by Joseph Lee:

Hello! Trying to crowdsource some information about the Statuspage.

Is there a way to segment subscribed users by "cohort" or by "cluster" for the Statuspage? Currently, we are trying to solve for an issue where any update to our Statuspage blasts to all users (who are subscribed to the entire page or to the specific component that is having an issue).

Instead of it blasting any post on the Statuspage to all of the users, is there a way to segment the Statuspage post to be have a targeted audience?

Any solutions that have worked for others (if there is no built in feature on Statuspage) are welcome. Thank you!


Answers:
author: Talar Pavlovic
body: Hi there Joseph,

Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!

You most certainly can!

We have 3 different page types in Statuspage:

1. Public pages - <https://www.atlassian.com/software/statuspage/public-pages>
2. Private pages - <https://www.atlassian.com/software/statuspage/private-pages>
3. Audience-Specific pages (the one you're looking for) -
   * <https://www.atlassian.com/software/statuspage/audience-specific-pages>
   * <https://support.atlassian.com/statuspage/docs/what-are-audience-specific-pages/>
   * Example - <https://support.atlassian.com/statuspage/docs/audience-specific-page-example/>

As you described there, you can segment users to only have access to certain components on your page, and so, they can only receive notifications for / see certain incidents!

Take a look at the documentation above to get started!

Regards,  
Talar
StatusPage Bulk Import Process
Asked by Chris Milton:

Hi team,

Could someone please give me some confirmation on exactly how the Import process works?

If I do a bulk import and I want to add additional component(s) to existing users, do I need to put ALL component codes that I want them to be subscribed to (including the ones that they're already subscribed to) or JUST the new one? Following a recent import, it appears that the new component code *replaced* the existing subscriptions, rather than adding to them.

Thanks,

Chris


Answers:
author: Eugenio Onofre
body: Hi [@Chris Milton](/t5/user/viewprofilepage/user-id/5209274)

Your understanding is correct.  
Imports would "replace" all the information, instead of appending it.

Regards.


Tags: cloud
Unable to open Incidents tab
Asked by Josh Aldridge:

Hi all,

I am trying to view old incidents. When I am in the Incident menu, I am trying to go to 'Incidents' next to Open, Maintenances and Templates. When I click this menu I get error 'Something went wrong...'

Is there a fix for this?

Thanks


Answers:
author: Talar Pavlovic
body: Hi there Josh,

Thanks for writing into Community. I'm Talar from the Atlassian Statuspage support team - happy to help!

Please could you try via a different browser + via incognito? If it doesn't work in any browser or incognito/private mode, please raise a ticket via <https://support.atlassian.com/contact/> so we can investigate further.

Regards,  
Talar


Tags: cloud
Formatting the Status Page
Asked by Rajiv GopalakrishnaRao:

Are there any best practices for formatting the Statuspage? We have email integration and the formatting looks odd.


Answers:
author: Shashwat Khare
body: Hello [@Rajiv GopalakrishnaRao](/t5/user/viewprofilepage/user-id/5143980) ,  

Yes, you can customize the email notifications by navigating to Your page \> Customize page and email \> Customize email \> Save email customization.  

Please refer to [this document link](https://support.atlassian.com/statuspage/docs/customize-email-notifications/) for the detailed steps on this.  

Best,  
Shashwat

comments: author: Rajiv GopalakrishnaRao
body: [@Shashwat Khare](/t5/user/viewprofilepage/user-id/5070894) - Basically I have integration between Opsgenie to Statuspage. In Opsgenie the incidents get created from source Email. That is displaying into the status page. It has large white space between the body and Signature. I have to edit the description in the status page.


author: Abhay Sarraf
body: Hey [@Rajiv GopalakrishnaRao](/t5/user/viewprofilepage/user-id/5143980)

Can you provide a screenshot of such an email?


author: Rajiv GopalakrishnaRao
body: I had call with support team. Looks like when sending email to Opsgenie to create incident, the format should be in plain text. By that way it will remove all the whitespace.


Tags: cloud
PKIX path building failed: (...) unable to find valid certification path to requested target
Asked by Manuel Sollbach:

We've recently moved our Confluence DC - Database to a new cluster.

Since the migration, our system is unable to connect with the statuspage server due to a certificate issue (it seems so).

The confluence error log shows:

(...)  
`caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target`  
`at java.``base``/sun.security.ssl.Alert.createSSLException(Unknown Source)`  
`caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target`  
`at java.``base``/sun.security.validator.PKIXValidator.doBuild(Unknown Source)`  
`caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target`  
`at java.``base``/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)`  
But- however - where can I find a valid certificate I can import in the keystore (if that's the solution)?  
Thanks for your reply!  
M


Answers:
author: Rafael Meira
body: Hello [@Manuel Sollbach](/t5/user/viewprofilepage/user-id/3943200)   

The "PKIX path building failed" error typically means that the certificate chain of trust can't be validated. This usually happens when the certificate of the server you are trying to connect to is not trusted by your Java environment.   

I would strongly recommend you create a support ticket with our team since we would need to troubleshoot it further, and maybe connect another team to it.  

Please follow the steps below to create a support ticket:  

<https://support.atlassian.com/contact/#/>  

<br />

<br />

Best,  
Rafa

comments: author: Manuel Sollbach
body: Hi Rafa,

thanks, after pushing a valid certificate in the cacerts file the service is running smoothly again.

Best,  
Manuel


Tags: cloud
Who is the Director or VP customer success for StatusPage product
Asked by IMAD NASR:

I am trying for months to arrange a call with someone from Atlassian SP team to discuss upcoming renewals and changes to our Thales Group StatusPage accounts and no updates or replies or feedback from any of the people that I emailed. What a disappointment that we have to chase you for more businesses to you . Thales is a big customer of Atlassian and we may change directions if this is the way your StatusPage team ignores big customers.


Answers:
author: Howard Nedd
body: Hi [@IMAD NASR](/t5/user/viewprofilepage/user-id/5311395) ,

My best guess is that you create a support issue via Statuspage Support.

Regards

Howard

comments: author: IMAD NASR
body: I did and i got 3 names and all of them do not do much and have no appetite for business i guess.
Postmortem configuration
Asked by Sophie Reynolds:

Hi, Is there a way to configure the wording on our statuspage to remove the term "postmortem"?

Unfortunately we have received a complaint from a member of staff after we published postmortems saying that the term was insensitive (they have recently suffered a family bereavement).

I understand that within the IT community this term is widely used in incident and problem management however I have been asked to find out if we can rename this term on our statuspage?

Can we also update the default "send notifications" box to be unticked for postmortems?


Answers:
author: Howard Nedd
body: Hi [@Sophie Reynolds](/t5/user/viewprofilepage/user-id/1605683) ,

It has been noted this is part of feature request:

**STATUS-116**

Regards

Howard
Getting multiple status page alert
Asked by Kunwar Vaibhav Singh:

Hi Team,

I've subscribed to the email functionality on the status page. I added multiple ADMIN DLs (a@companyname.com, b@companyname.com, \& c@companyname.com) and I'm part of two admin dl. Whenever the status page invokes alerts( like maintenance, outage, \& resolved alerts). I'm getting alerts twice because I am part of two admin dl. I want to avoid multiple alerts.

Please let me know how to avoid multiple alerts.

<br />

Regards,  
kusingh


Answers:
author: Jesse Klein
body: Hello Kusingh,

Thanks for contacting the community to ask how to stop getting multiple notifications sent for the same update. There isn't a way to do this on the Statsupage side since we are just sending the notifications to the distro list, but you could do something on your email side to stop it from happening.

One method would be to use a filter that filters duplicates to a different folder that doesn't notify you. The other way would be to ensure you are needed on both distro lists.

Also, the best way to avoid this from the Statuspage side would be to subscribe individuals to the page instead of using distro lists. We don't recommend distro lists for subscriptions because anyone on that list could mark the notification as spam and flag the email, or anyone on that list could unsubscribe everyone else since they are unsubscribing from the list itself and not their emails. I would check some of these options to see which is right for you. Hopefully, that information is helpful for you.

Regards,  
Jesse


Tags: cloud
Translation Page
Asked by Antonio Jose da Silva:

We are evaluating the service provided by atlassian and at the moment our public is all over Brazil and we would like to have the page translated into Portuguese how can we do it on a test basis?


Answers:
author: Howard Nedd
body: Have you tried adding the Localize app to your statuspage?

comments: author: Howard Nedd
body: Here is some info on that:

<https://support.atlassian.com/statuspage/docs/translate-pages-with-localize/>


author: Antonio Jose da Silva
body: I couldn't because I'm using the free license


author: Howard Nedd
body: Understood. I believe that that is the only option right now.

Regards

Howard


Tags: cloud
Can I remplace the brand from my Statuspage footer?
Asked by Prodeo Innovation:

I would like to know if its possible remplace branding of Atlassian Satuspage from my page. I was thinking to remplace for our own brand.


Answers:
author: Egor
body: Hello There,  
Thanks for reaching out to Atlassian Community!   

Sure, you can customize your page as you wish using HTML, CSS and JS. Please see a few useful articles here:  

<https://support.atlassian.com/statuspage/docs/use-custom-html-on-a-status-page/>

<https://support.atlassian.com/statuspage/docs/use-custom-css-on-a-status-page/>

<https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/>

Please also see the following article - <https://www.atlassian.com/software/statuspage/features/customization>   

I hope this helps.

Best Regards,  
Egor


Tags: cloud
Deleting subscribers in bulk
Asked by Vanessa dela Costa:

Is there a way to delete the subscribers in bulk like more than 100? As it is time consuming to delete in 100's given we have around 8K plus subscribers added.


Answers:
author: John M
body: HI [@Vanessa dela Costa](/t5/user/viewprofilepage/user-id/1739523) ,

It looks like we have a feature request under STATUS-508 to allow for the deletion of more than 100 subscribers at a time. Currently, the 100 subscriber limit exists both in the UI and the API.
Can I use different cover images or logos for each group for the audience-specific page?
Asked by Nan Pena:

I want to use different cover images or logos for each group for the audience-specific page. Is that possible, and how?


Answers:
author: John M
body: Hi [@Nan Pena](/t5/user/viewprofilepage/user-id/4891194) ,

As noted in your open support ticket for this question, this is not something that can be done currently, though I have submitted feature request STATUS-657 for this enhancement.


Tags: cloud