youngmon/atlassian-qna huggingface dataset:
A user has been given access to edit page via restrictions but still is unable to edit page, why?
Asked by Katherine Williams:

Our department has team pages set up in our space, and team leaders have access to change the restrictions on their team pages to include specific subordinates of theirs to be able to edit the page.

One team leader, Corina, has changed the restriction on her pages to include her team member, Jessica, as someone who can edit the page. However, when Jessica goes in to try and edit the page, she does not have that ability.

What is keeping this user from being able to edit? What can we do to fix this?

Below are a couple of screenshots with pertinent information.

![2019-03-15_9-34-25.png](/t5/image/serverpage/image-id/48805i4423AB106664CE50/image-size/large?v=v2&px=999 "2019-03-15_9-34-25.png")![2019-03-15_9-41-46.png](/t5/image/serverpage/image-id/48806i10B43271802A80CA/image-size/large?v=v2&px=999 "2019-03-15_9-41-46.png")


Answers:
author: Jens Iwanenko
body: Hi Katherine,

did you make sure that the person has at least read permissions on the parent pages? If the parent pages are hidden from them, they cannot edit a child page even if they have the permission to do so.

Best

Jens

comments: author: Katherine Williams
body: Hi Jens, sorry for the late response. I was at Summit last week and was busy taking it all in :)

I believe this issue has been resolved for now, but thanks for your reply. I will double check that and reach out again if I have more questions about that. Thank you so much!


author: Jens Iwanenko
body: You're welcome. I just noticed that your question was not very recent. I didn't realize that last week. Funnily, one of my users just had the same question the other day. ;-)


author: JP _AC Bielefeld Leader_
body: Hi,

from your screenshots, this seems perfectly valid to me.

You can try one thing for testing: Add Jessica as a user to the space permissions (Licensed User screenshot) \& check if she's able to edit the page then.

Just a guess...

Best

JP

comments: author: Katherine Williams
body: Hey JP, thanks for your reply. I did as you said, then double checked with Corina and Jessica, and it appears that she was still unable to edit a page, at least until I went in and added her as a user that can edit on the specific page via the Restrictions. So when Corina does that, it doesn't work but when I do (I am the space admin) it works correctly. Any idea why?


author: JP _AC Bielefeld Leader_
body: No, could be a bug! Did you contact the Atlassian support?


author: Katherine Williams
body: I have not yet, I was thinking it was probably just me not being 100% sure how to setup Confluence, but now I think I might reach out to support. Thanks again JP! :)


Tags: cloud

confluence-cloud
Error in roadmap planner macro
Asked by Kevin Dangoor:

We have a page with a roadmap planner on it that had been working just fine but just started displaying this error instead of the roadmap:

```
Error rendering macro 'roadmap' : java.io.IOException: Invalid character
```

I see this same error if I view earlier versions of the page. Nothing seems amiss when I edit the page, and publishing a change doesn't seem to help.

One piece of information: there are emoji in the roadmap bar titles. Still, this has apparently been working fine, but I thought I'd point that out.

It seems like something must have changed with the macro. Has anyone else seen this?


Answers:
author: Shannon S
body: Hi Kevin,

There was a bug lately with the Roadmap Planner Macro, which was fixed 3 days ago. As a result, there's a user commenting on the fixed bug:

* [CONFCLOUD-65229](https://jira.atlassian.com/browse/CONFCLOUD-65229) *Roadmap Planner bars not responsive on the first load*

I researched this a bit, and it appears that he and other users were having this issue when including emojis in page titles.

Can you let me know if you have any emojis on the pages involved with the Roadmap Planner Macro?

Regards,

Shannon

comments: author: Kevin Dangoor
body: Hi Shannon,

Thanks for the response and pointer to that issue. It does indeed look like the problem I'm seeing is the emoji-related bug introduced by that change.

Someone has filed a bug on this problem now, I see: <https://jira.atlassian.com/browse/CONFCLOUD-65865>

Kevin


author: Shannon S
body: Wow, you're really quick! That was only an hour ago that it was filed.

Hopefully we'll see resolution on this one in the near future as well. Thank you for commenting on it and don't forget to vote to help show the number of users affected.

Take care,

Shannon


Tags: cloud

confluence-cloud

roadmap
Automatically link confluence to jira issues
Asked by Georg Gaderer:

Hi,

when I mention a jira issue in a confluence page the section "mentioned in" /"Issue links" establsihes a link automatically in Jira.

Is there a way to get the same automatically also vice versa? I.e., I want to get in my confluence page an automatic query where in a specific jira queue my current page is mentioned.

thx

Gerog


Answers:
author: Andy Creech
body: I am running into the same issue on Jira Software Cloud and Confluence Cloud


author: Mirek
body: Hi [@Georg Gaderer](/t5/user/viewprofilepage/user-id/2874561) ,

You should get this OOTB. If you connect Jira and Confluence then automacially you get information on related Confluence page or Jira Issue. It is created in both places. First is what you already mentioned that it show "mentoned it".. but when you want to do it in opposite way .. add link from Jira you should get a list of issues on a Confluence page.

Please check below documentation

<https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html#UseJiraapplicationsandConfluencetogether-MovebetweenJiraandConfluence>


Tags: jira-software
Is there a way where you can log changes for each user?
Asked by Elisa Farrugia:

I would like to create one working file. This will be excel format. I know there is the Atlassian Companion app which can help however I would also like to have the added feature of knowing who did what changes. Is there a way to do this, please?


Answers:
author: Dominic Lagger
body: Hi [@Elisa Farrugia](/t5/user/viewprofilepage/user-id/2874256)

Which information do you want to extract exactly? There is the user activity. There you find the users last activites on pages and blogs. Would that be enough?

comments: author: Elisa Farrugia
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)

I was looking for the user activity but seems like I was looking in the wrong place. Found it now! :) Thanks for the reply

Regards

Elisa


author: Dominic Lagger
body: I'm glad I could help.


Tags: confluence-server

server
Problem creating link between jira and bitbucket
Asked by Patrick Neary:

Have an installation where confluence, bitbucket, and Jira have the same server IDs (I was directed to make them all the same to allow our perpetual licenses to work). But now, it seems the duplicate server ids are not allowing me to create application links between Jira and bitbucket. I was able to link confluence and Jira without issue. How do I resolve this problem?


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Patrick Neary](/t5/user/viewprofilepage/user-id/2874432)

I wonder who told you to use the same server id in all the applications because you will not be able to link 2 applications if they have the same server id.

<https://confluence.atlassian.com/kb/setting-up-application-link-results-in-serverid-already-being-used-284368474.html>

So, you need to change the server id's to a unique value if you want to do this.

Regards

Dave


Tags: bitbucket

bitbucket-server

confluence-server

jira-software

server
Confiforms - Show uploaded images with Integration Rules
Asked by Johannes:

Hello,

I have a setup a template Confluence page with Confiforms in which you can enter different values and add images. A new page will then get created with the values that were filled in via Integration Rules.

This works fine for text, e.g. in the template I have set up placeholders like \[entry.autor.fullName\] which will then get filled.

Now I would like to have the same for images. I have a Form Field called "pictures" (Field type = "File - upload files/images") and those images should then be shown in a Handy Carousel in the newly created page.

How can I do this? \[entry.pictures\] does not work.

Cheers!


Answers:
author: Alex Medved _ConfiForms_
body: Why do you use \[entry.field_name\] references and not **ConfiForms Field** macros?

Do you want to generate a static page, disconnected from ConfiForms records?

comments: author: Johannes
body: Hi Alex,

yes, it should be static.


author: Alex Medved _ConfiForms_
body: So, if you work with internal values via \[entry.field_name\] references then you need to take care of transformations yourself

![image-ref.png](https://community.atlassian.com/t5/image/serverpage/image-id/48761iD95F0FB511EE6C52/image-size/large?v=v2&px=999 "image-ref.png")


author: Johannes
body: That's it, thanks!


Tags: confiforms

confluence-server

server
my confluence can not create space
Asked by ge gency:

019-03-15 17:14:22,116 WARN \[http-nio-8090-exec-9\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[PluginReadWriteTx\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1292813291)  
-- referer: [http:/REDACTED-URL:8090/plugins/createcontent/edit-template.action?pluginKey=com.atlassian.confluence.plugins.system-templates\&moduleKey=welcome-message](http://tools.yx50etf.com:8090/plugins/createcontent/edit-template.action?pluginKey=com.atlassian.confluence.plugins.system-templates&moduleKey=welcome-message) \| url: /rest/create-dialog/1.0/space-blueprint/dialog/web-items \| traceId: 27c457fb9e6f0757 \| userName: root

i have try your The solution ?<https://confluence.atlassian.com/confkb/creating-new-page-or-space-loads-forever-744329880.html?_ga=2.155544699.1728398041.1552360538-1937756807.1552360538?but> it still not work i need your help

thanks!!!


Answers:
author: Shannon S
body: Hello,

1. What is your Confluence version? ***Disregard, you included your instance URL, and I see you are on 6.9.1.***
2. Does this occur for all users when they try to create a space?
3. Does this occur in all browsers or only specific ones?
4. When did this last work?
5. What database version are you using?
6. Please check your [Confluence server logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) and let us know what error message you see. The message you sent us now is only a warning and doesn't relate directly to the error that is being thrown when you attempt to create a space.

Thank you for your help!

Regards,

Shannon
How to insert into "PDF Space Export Title Page" HTML the first page title selected for export?
Asked by Graham Hannington:

I'm choosing my words carefully here, because I've seen similar questions derailed by wording issues...

I have a page in my personal Confluence space. The page has multiple descendant pages in its tree hierarchy. I want to export that page and its descendants to a single PDF file. I want the title page of the PDF to cite the title of that "root" page.

I can do that just fine.

My problem: each time I want to do that---export a different root page and its descendants to a PDF---I have to edit the "PDF Space Export Title Page" HTML and manually insert (paste) the title of the root page.

For example, given the following tree hierarchy of pages that I want to export to a single PDF:

* Migrating from A to B
  * History
  * Required tasks
    * Task 1
    * Task 2
    * Task 3
  * Differences between A and B

I must edit the "PDF Space Export Title Page" HTML, and insert the text "Migrating from A to B". For example (some details of this HTML are specific to my space, my CSS):

```
<div class="pagebreak">
<p><img style="height: 0.75in;" src="/download/attachments/197013166/MyCompany_Logo.png"/></p>
<h1 class="cover">Migrating from A to B</h1>
<p>My name<br/>
15 March 2019</p>
</div>
<div class="pagebreak">
<h1>About this document</h1>
<p>This document consists of pages from the internal Company wiki that have been exported to a portable document format (PDF) file.</p>
<p>Some links in this document refer to wiki pages not included in this document. These links refer to the live wiki on the Company intranet.</p>
</div>
<h1>Contents</h1>
```

I don't want to do that. I don't want to have to manually insert the page title.

I want to specify a placeholder instead. (How) can I do that?

I don't want to install a plugin. I understand that some plugin developers might respond, "That's a shame, because my plugin can do that"!

I have a similar question about inserting the current date in the PDF title page. I've seen similar questions; but again, they've been derailed by wording issues. So I might create a separate question about that. Maybe user name, too.


Answers:
author: Vero Rivas
body: Hi [@Graham Hannington](/t5/user/viewprofilepage/user-id/544968)

Look at this posts, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

<https://community.atlassian.com/t5/Confluence-questions/Confluence-PDF-Export-Add-firsts-page-title-to-Export-Title-Page/qaq-p/668063>

Cheers


Tags: atl-adm

confluence-server

pdf

server
Is there any expectation of a Chinese language for cloud version?
Asked by ???:

We are now using server 6.10.1. And We are considering to change cloud version. But most of our user can read Chinese only. So we must need Confluence and Jira support Chinese Language. So we want to know when will the cloud have Chinese package.


Answers:
author: Shannon S
body: Hello,

Confluence does not have any Chinese languages as an available language, but Jira Core, Jira Service Desk and Jira Software does. Have a look below for how to set the default language:

* [Set the Default Language](https://confluence.atlassian.com/cloud/set-the-default-language-873871361.html)

We have a few feature requests for this including Chinese in Confluence. I would recommend watching them so you can be updated of any progress!

* [CLOUD-7692](https://jira.atlassian.com/browse/CLOUD-7692) *Add Chinese*
* [CLOUD-7800](https://jira.atlassian.com/browse/CLOUD-7800) *Mandarin as a language option for Atlassian Cloud*
* [CONFCLOUD-59326](https://jira.atlassian.com/browse/CONFCLOUD-59326) *Confluence availability in Chinese language*

Thank you for your understanding.

Regards,

Shannon

comments: author: Luxing Ye
body: Hi Shannon,

I changed the settings on my cloud version to Chinese but it still display as English. Could you please check if there is any bug associated with this feature? Should I open a ticket?

Thanks,


author: Shannon S
body: Hello [@Luxing Ye](/t5/user/viewprofilepage/user-id/3604344),

Welcome to Atlassian Community! It's nice to have you.

Yes, if you could please raise this as a [support ticket](http://support.atlassian.com/contact), then we can have a look at your instance and see what the issue is. Once resolved, can you come back here and let us know what the problem was?

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
Is there any widget/ spider to identify broken links ?
Asked by Manon Colas:

I would like to know if there is any widget/spider to identify broken links in confluence without running over the entire website manually to identify them.


Answers:
author: Diego
body: Hello there!

We noticed that there are two questions addressing the same theme. With this in mind, we can keep track of the thread here:

**[Is there any widget/ spider to identify broken links ?](https://community.atlassian.com/t5/Confluence-questions/Is-there-any-widget-spider-to-identify-broken-links/qaq-p/1033536)**

If you have any news, let us know there!
Confluence edit issue: JIRA issues are not inserted at the curser position
Asked by Iro Karavasili:

Hi all,  

When a Confluence user inserts a JIRA issue into a Confluence page via the Confluence menu item or (CRTL+Shift+J) it seems to be inserted after the last JIRA issue that user inserted on the page and not in cursor position.

This used to work before the recent Confluence upgrade and it still works for me. No other users have complained.

Alternatively if user inserts a character at the cursor position and then inserts the Jira issue it goes where it should.  
User has been cleared browser's cache.  

Any ideas?  

Thank you,  
Iro


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

just tried with our 6.14.0 Confluence. Works here with Google Chrome: Issue is created/linked at cursor position.

Best

JP


Tags: confluence-server

server

version
How to configure the Confluence mail server to use ${email} in From Name
Asked by Roman Gribanov:

Good day everyone!  

How to send change letters from the users of Confluence? For example, User edited some page. I want his email to be in the notification.

<br />

For example mail notification "From":  
From: user@mycompany.com  

But setting the **${email}** parameter in the **From Name** field does not give any effect. (<https://confluence.atlassian.com/doc/configuring-a-server-for-outgoing-mail-151078.html>)  


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Roman Gribanov](/t5/user/viewprofilepage/user-id/1734352)

Unfortunately you can't.


Tags: confluence-server

email

jira-software

notification

server
Jira & Confluence logs permission denied on Ubuntu 18.04
Asked by msaiducar:

Hi all,

I have Jira Server (v8.0.2) and Confluence Server (v6.13.0) installed on my Server (Ubuntu 18.04). However, I can't see the application logs due to the permission issue using my *{user}*.

My application home is **/opt/atlassian/jira** and **/opt/atlassian/confluence** . The ownership of the folders are following;

```
drwx------ 18 confluence root 4.0K Mar 14 13:46 confluence/
drwx------ 12 jira       root 4.0K Mar 14 14:03 jira/
```

If I try to enter **jira** or **confluence** folder, I got an error.

```
-bash: cd: jira/: Permission denied
```

Of course I *could* see any files if I switch to *root* user however that is not reasonable as you all know. What is the convenient way of seeing application logs of atlassian products? Should I add my *{user}* to *confluence* and *jira* user groups?


Answers:
author: Stephen Cheesley [Adaptavist]
body: The permissions that you have for the 'jira' directory, permit the 'jira' user alone to even view that directory. Therefore, you must be using a user other than 'jira' when you perform the 'cd' command.  

**Solution**

If you are the administrator of this machine, you can either:  

* 'sudo' in as the 'jira' user and perform the operations that you want

      sudo -S -u jira

* create a group to administer the two (i.e. 'atlas-admin') and recursively add those directories to that group, and give that group the permission level you require

IMHO the second option is preferable because you then have a permanent route by which to administer these instances. Furthermore, you are then actually making changes using your own user, which has better audit implications.


Tags: confluence-server

jira

jira-server

server
Riada Insight for Confluence
Asked by Dean:

Greetings,

I need to install a previous version of Riada's Insight for Confluence. If I uninstall, will it wipe my existing configurations? So I uninstall and than reinstall a version two older will I have to rebuild all my schemas and add all my data? Can i export the schema and than reimport into an older version?


Answers:
author: Francesc_Arb?
body: Hi [@Dean](/t5/user/viewprofilepage/user-id/1191233)

in order to resolve your questions you might add the tag related to Riada. They will help you better than anyone.

comments: author: Dean
body: Thanks [@Francesc_Arb?](/t5/user/viewprofilepage/user-id/1321761) I had the tag "addon-com.riadalabs.jira.plugins.insight" I assumed it was enough, but I added a simple "Riada" one per your suggestion.


author: Francesc_Arb?
body: Hi [@Dean](/t5/user/viewprofilepage/user-id/1191233) ,

the tag [addon-com.riadalabs.jira.plugins.insight](https://community.atlassian.com/t5/tag/addon-com.riadalabs.jira.plugins.insight/tg-p)is added by me :-)

Anyway, are you talking about the app for Confluence to show the Jira Insight Objects in Confluence or are you talking about Insight asset management for Jira?


author: Dean
body: LOL, than Double thanks! I assumed it was added when I put in the keyword :).

The macro for Confluence to pipe in Insight data. There is a potential bug with Insights latest version and exporting to PDF or ScrollPDF by K15t. K15t has made Riada aware of this, but the current "fix" is to uninstall and reinstall to an earlier version- thus my original question.


Tags: addon-com.riadalabs.jira.plugins.insight

confluence-server

insight

server
Presentation
Asked by julianephipps@yahoo.ca:

Good evening, I am doing a high level presentation to our VP tomorrow about the possibilities of Confluence. I would prefer to come up with my own material and focus on the collaboration side, wiki, usability of your product. Do you have any recommended sources, images, video's you recommend? We implemented Office 365 recently, going to have SharePoint and Teams in use this year but feel that your product has a more intuitive feel to it.

I am going to attempt at creating a few spaces for the first time so I can walk through some of the features using my trial.

I believe we would host the server, we are a VDI environment but not using 64bit terminals. Not sure that would have to be upgraded or not.

thanks for your time in advance either way, have a great day.


Answers:
author: Daniel Eads
body: Hi, welcome to the Community!

I think the marketing material at <https://www.atlassian.com/software/confluence> is a great place to start - there's a concise video on the page going over what Confluence is and showing how different people on your team might use it. The page also goes over some of the most common templates folks use and provides links for further reading.

Given that you've used Office 365, I might recommend you take a look at the Cloud offering which you can [try for free](https://www.atlassian.com/software/confluence/try) - the advantage of Cloud being that we do the heavy lifting of system administration for you, and you always get the latest \& greatest features.

Let me know if you have any specific questions you need answered! I might not be able to respond before your presentation tomorrow, but I can definitely help you answer any questions you or your VP might have.

Cheers,  
Daniel


Tags: confluence-server

server