youngmon/atlassian-qna huggingface dataset:
Download linux installation binaries from Windows system
Asked by jreyno_sandia_gov:

Our servers aren't allowed to browse the internet. I need to download the installation binaries that target Linux, by using a browser on Windows. Is there a way to do that?


Answers:
author: Mike Rathwell
body: Glad I could help!


author: jreyno_sandia_gov
body: Thanks Mike. I was able to get the .zip file, extract and re-tar it on a Windows system then scp it to the other system. I'm pretty sure I got the site up.


author: Mike Rathwell
body: Hi [@jreyno_sandia_gov](/t5/user/viewprofilepage/user-id/3710561) ,

Short answer is a resounding YES. I have worked in a shop that was that way and Atlassian does always make a way of doing that. Since you tagged this as Fisheye/Crucible, I am dropping the link for that but... if you go [HERE](https://www.atlassian.com/software/crucible/download), you can download either the 64 bit zip file (Linux) or the Windoze install file (which you don't want). There is also a link to get ALL server versions if you need an older one to reinstall for some reason.

Basically for whatever Atlassian product, one can just grep Google for "\<insert Atlassian thing here\> download" and it'll get you there quickly.

Hope this helps,

Mike
Fisheye - how we do save/preserve local changes to config files between updates
Asked by Al Lines:

Fisheye

We have made enhancements to the files used for things like syntax checking to aid code reviews. These all work.

However when we upgraded Fisheye the changes were lost, as the application overrode the changes with the default set.

Is there a way to preserve our enhancements? E.g a folder where these are retained? Or some upgrade setting we missed? Or is this a defect in that it just applies its own files regardless.

Location of the files in question is:

C:\\Atlassian\\fecru\\

Examples where we have updated are the filename.map, typescript.def

TIA


Answers:
author: Al Lines
body: Had a reply from Atlassian directly:

"In general, any customisations added to the installation directory (FISHEYE_HOME) do not survive upgrades, since the new code/binaries for the new version will replace them.

If you would like to preserve your customisations between upgrade, you can add those files in the Fisheye data directory (FISHEYE_INST) which is (and should be) persistent between upgrades."

To help: [Fisheye folder layout](https://confluence.atlassian.com/fisheye/fisheye-folder-layout-960155621.html)

So we have added our customisation to the directory FISHEYE_INST which in our case is E:\\ProgramData\\Atlassian\\Application Data\\fecru

And then created in our case, a directory syntax under this and put the files there.

More to assist others on syntax in particular in [Defining your own syntax highlighting in Crucible or Fisheye](https://confluence.atlassian.com/fishkb/defining-your-own-syntax-highlighting-in-crucible-or-fisheye-225120620.html)
Hi Team, is Atlassian still supporting the Fisheye and Crucible for migration from server to cloud ?
Asked by Jayaprakash:

Hi Team,

Currently we are using Jira 7.1.10 version on self hosted. Our Jira is configured with Fisheye and Crucible add-ons. We are planning for Jira migration to cloud along with those add-inns.

Is Atlassian still supporting for Fisheye + Crucible licenses over cloud ? please confirm

Somewhere in Atlassian support I see like "As of October 2013, we have retired Fisheye \& Crucible Cloud. We apologize for the inconvenience this may cause to potential customers. " please do let us know.

Regards

Jayaprakash Sanga

+91 9642848866

jayaprakashsanga@gmail.com


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Nope. You will need to host Fisheye/Crucible on your own. Many of our clients host it in AWS if they are trying to get off of locally installed hardware.

comments: author: Jayaprakash
body: Thanks Dave for the reply.

Right now we are setting up Atlassian Jira + JSD + Confluence on Cloud not in AWS.

Do we need to host Fisheye/Crucible on cloud ? what is latest version of Fisheye + Crucible and is it supportive on cloud platform right ?

Regards

Jayaprakash Sanga

+91 9642848866


author: Dave Theodore [Coyote Creek Consulting]
body: Atlassian does not offer a Cloud version of Fisheye/Crucible any more. This means that you will need to run it yourself on some server. This can be physical, virtual or in a Cloud Service Provider like AWS or Azure. Hopefully that's more clear.


author: Jayaprakash
body: During this scenario, can I have my Atlassian Jira configured on cloud and Fisheye+Crucible in server will that works ? I dont think so.

what could be the possible cases to have Fisheye+Crucible add-inns where my Jira + JSD exist in Atlassian Cloud.

Regards

Jayaprakash Sanga

+91 9642848866
Application link: duplicate key value violates unique constraint "uk_oauthcons_key"
Asked by Sigursteinn Bjarni:

Hello.  

I've just updated Fishey/Crucible to the latest version, 4.8

After our upgrade the JIRA application link does not seem to work.  

The follow error appears in the Fishey/Crucible server log.  

```
Caused by: org.postgresql.util.PSQLException: ERROR: duplicate key value violates unique constraint "uk_oauthcons_key"
Detail: Key (cru_oauthcons_key)=(xxxx:yyyy) already exists.
```

I've tried to recreate the application link but with no luck.  

There seem to be other community posts with a similar problem.  
f.x. <https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-Application-Links-getting-save-error/qaq-p/738381>  

I've also followed these instructions to delete the application link in database, but with no luck.  
<https://confluence.atlassian.com/fishkb/how-to-remove-application-links-manually-from-fisheye-crucible-database-436043958.html>  

There are only so many times I can delete and re create with out going insane :)  

Is anyone familiar with this issue that might give me a closer insight to this?


Answers:
author: Cooper Fellows
body: We have the same problem. Doesn't sound like anyone has resolved this?


author: Ted Henry
body: Did you ever find a solution? We are trying to add an application link between Fisheye/Crucible and Jira DC 7.12.3.

From Fisheye:

```
2020-10-06 10:16:08,662 ERROR [qtp1270836494-11103 ] org.hibernate.engine.jdbc.spi.SqlExceptionHelper SqlExceptionHelper-logExceptions - Violation of UNIQUE KEY constraint 'uk_oauthcons_key'. Cannot insert duplicate key in object 'dbo.cru_oauthcons'. The duplicate key value is (jira:5556796). 2020-10-06 10:16:08,662 ERROR [qtp1270836494-11103 ] fisheye SessionState-commitAllTx - Commit failed. Rolling back. org.hibernate.exception.ConstraintViolationException: could not execute statement ?
```
Indexing since over half a year now and still nowhere near finished
Asked by Daniel Brunner:

Our crucible/fisheye server has direct file:// access to our svn repo and was setup to index our user's feature branches and trunk.

We have over 400000 revisions and in the last 6 months the indexing reached to revision 126080.

Server CPU: Intel(R) Xeon(R) CPU E5-2640 v4 @ 2.40GHz  
Server Memory: 32GB  
Java cmd: /usr/lib/jvm/java-8-openjdk-amd64/bin/java -Xmx8192m -XX:MaxPermSize=256m -Dcrucible.review.content.size.limit=999999 -Dfecru.configure.from.env.variables=false -Dfisheye.library.path= -Dfisheye.inst=/atlassian/data/crucible -Djava.awt.headless=true -Djava.endorsed.dirs=/atlassian/apps/crucible/fecru-4.8.0/lib/endorsed -jar /atlassian/apps/crucible/fecru-4.8.0/fisheyeboot.jar run

Is this expected, that crucible needs multiple years to finally finish indexing?

We have very wrong diffs, when the indexing doesn't finish. I tried creating another repo which only indexes a very small subdirectory of personal branches of mine and since it finished indexing after a few hours the diffs were all correct and reliable.

So we really want the indexing to finish, but with all branches, not only my private ones. But indexing all will need about 8 years if we count correctly here.


Answers:
author: Daniel Brunner
body: Yes, I use svnsync to create a complete local svn database copy. Crucible is accessing this via the file:// protocol.

The repo has 60GB in size. We tried indexing only the last 100 revisions and then create reviews, but the diffs are all wrong.


author: Mikael Sandberg
body: Do you have a local copy of the repository on the Fisheye/Crucible server? How big is the repository?

I used to have a Fisheye server and was trying to index a SVN repository that was about 110 Gb with 80,000 revisions, and I had to modify the indexing to only do the last 10,000 revisions, and it still took over a week for it to finish. Mind you that the server did not have a local copy of the repository.
Crucible setup fails after entering license
Asked by Henning Blohm:

Hi, we just tried to install and configure crucible. Following the documentation the installation succeeds until we enter the license key. After that, even after restarting, we get

```
Exception "java.lang.IllegalStateException: Response is committed" (javax.servlet.ServletException) while processing "/WEB-INF/jsp/setup/display.jsp" (Referer:"null")
javax.servlet.ServletException: java.lang.IllegalStateException: Response is committed
at org.apache.jsp.WEB_002dINF.jsp.setup.jiraConnect_jsp._jspService(jiraConnect_jsp.java:184) [classes/:?]
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [apache-jsp-8.5.40.jar:8.5.40]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [javax.servlet-api-3.1.0.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:876) [jetty-servlet-9.4.19.v20190610.jar:9.4.19.v20190610]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1700) [jetty-servlet-9.4.19.v20190610.jar:9.4.19.v20190610]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.4.8.jar:?]
```

whenever we try to connect.

Our config.xml looks like this:

```
<?xml version="1.0" encoding="UTF-8"?>
<config control-bind="127.0.0.1:8059" version="1.0">
<!-- see example-config.xml and config.xsd for more documentation -->

<license SID="${SEN GOES HERE}"><fisheye>Disabled</fisheye><crucible>${License Base64 key goes here}</crucible></license>

<web-server>
<http bind=":8060"/>
</web-server>
<security allow-anon="true" allow-cru-anon="true">
<built-in>
<signup enabled="true"/>
</built-in>
<admins><system-admins/></admins><avatar><disabled/></avatar></security>
<repository-defaults>
<linker/>
<allow/>
<tarball enabled="false" maxFileCount="0"/>
<security allow-anon="true"/>
<text-indexer enabled="true"/><watches enabled="true"/><commit-message-syntax syntax="plain"/><changeset-discussions enabled="true"/><show-checkout-url>true</show-checkout-url></repository-defaults>
<check-for-updates/><snippet/></config>

```

and other environment settings are:

```
PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games"
JAVA_HOME=/usr/lib/jvm/java-8-openjdk-amd64/
FISHEYE_INST=/home/atlassian/atlassian/application-data/fecru
```

the Java version is openjdk version "1.8.0_222"

and we run on Ubuntu 16.04.

Thanks,

Henning


Answers:
author: Henning Blohm
body: To answer my own question: It seems that the license was incorrectly copied into config.xml. After fixing that the redirect was not attempted anymore and so the committed response would not lead to an error anymore.

comments: author: shyam.r
body: In my case, the license was correctly copied into config.xml. I still face the mentioned issue.


author: shyam.r
body: I used fecru-4.8.2 version. What was yours?


author: Danny Samuel
body: I faced the same issue as well on fecru-4.8.2 replacing the config.xml fixed the issue
Could not create the Java Virtual Machine
Asked by Aleksei Gagarin:

Hello, guys! I setup Crucial on Ubuntu 18.04 by installation manual, but when i run bin/start.sh i get error in logs

-Djava.endorsed.dirs=/opt/crucible/lib/endorsed is not supported. Endorsed standards and standalone APIs  
in modular form will be supported via the concept of upgradeable modules.  
Error: Could not create the Java Virtual Machine.  
Error: A fatal exception has occurred. Program will exit.

And nothing happens, server won't start. Can you help me/ Thanks.


Answers:
author: Baskar Annamalai
body: Hi Aleksei,

A similar community have been answered - [Fisheye Error: Could not create the Java Virtual Machine](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-Error-Could-not-create-the-Java-Virtual-Machine/qaq-p/1148087)

Regards,

Baskar Annamalai.
Attempting SSH from Sourcetree on laptop to Bitbucket Cloud Server - SSH Terminal errors
Asked by Daniel Craun:

Attempting to setup development station on laptop with Sourcetree (v3.4.14) Git to a Bitbucket Cloud server. Sourcetree says authentication fine, Clone repo works. However, SSH cmds via Terminal cannot complete (fails during SSH Step 3 Client Authentication) with error Permission denied (publickey). How do I configure SSH so that SSH cmds work correctly? (Followed Atlassian Sourcetree SSH setup instructions).


Answers:
author: Daniel Craun
body: I am sure that my problem is that there is some kind of space or line feed in the certs. I thought maybe it is a possibility that the Putty creation process contributes. I deleted everything for SSH setup, and started over with the cmd line SSH key creation . The keys created via cmd line are definitely longer ... but copied the keys to where they need to be in Bitbucket and Sourcetree and it works just fine. Now, Sourcetree works, and cmd line works also!

1. Open Command Prompt and run the command: ssh-keygen
2. Skip the step to enter file to save the key by hitting Enter.
3. Enter a Passphrase.
4. The SSH key pair will be generated in the .ssh folder.
5. Rest of steps same as fully documented by Atlassian.

comments: author: MarkVincent
body: fully documented where? I've been trying for 2 days now to connect Sourcetree to Bitbucket but nothing is working. This page is certainly incomplete: <https://support.atlassian.com/bitbucket-cloud/docs/set-up-ssh-with-sourcetree/>


Tags: permission

ssh
Authentication failed when editing hosting account
Asked by Glyn Jones:

I've been having intermittent auth issues. I thought I'd just refresh my details to see if this corrected it. After entering my Bitbucket account (email address) and entering the password I see the following message.

Always fun to see this one as a developer.

Version is latest 3.4.14

![image.png](/t5/image/serverpage/image-id/271186iE33A99D21A582BB7/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Vipin Yadav
body: Hi [@Glyn Jones](/t5/user/viewprofilepage/user-id/479535) ,   

This is because Bitbucket started using [app password](https://bitbucket.org/account/settings/app-passwords/) as credentials so please create app password and try to use it.   

For ex:   

![Screenshot 2023-08-04 165051.png](https://community.atlassian.com/t5/image/serverpage/image-id/273232i25401838DDE4FA7C/image-size/large?v=v2&px=999 "Screenshot 2023-08-04 165051.png")

We have made changes into Sourcetree so it will not be any confusion now. These change will be available into next release 3.4.15.  

Thanks,  
Vipin


Tags: server
Source tree can't find the Araxis Merge command-line toold
Asked by Michael Shapiro:

I have Araxis Merges installed. Mac OS Ventura 13.4.1. The command-line tools are installed, but SourceTree can't find them.

What do I need to do to enable SoucrefTree to see the command-line tools


Answers:
author: Phill Ashworth
body: I have the same issue, did you ever resolve it?

comments: author: Marcelo Aguisky
body: I have the same problem, and even creating direct symlinks to the utilities that SourceTree needs did not solve the problem.

However, after clicking OK to the dialog that says that it can't find Araxis command line tools, Source tree seems to work fine with Araxis tools (I'm on MacOS Ventura as well).


Tags: server
How to see all remote branches?
Asked by Chris Kohler:

How can I show all branches in the left-hand menu, not only the current branch history?  
All solutions I found online seem to be for older versions.

Thanks for your help!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/271002i8E874D675907E801/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Haoyang Lu
body: emm..

You can't see branches in local if you didn't 'fetch' and 'check out' them from remote.  
The steps below may help (I'm sorry if it's over-detailed).

![image.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AEzv0R%2FrjG0pxVWmEAxoPUyMnzDYZ28tpalvCU7sR3B2d0M6EH63beJwP4ieDS4PYrLPR8MeQghlaQ5zUSDl8SAnKEm6DRj42sWyNjW9TTRajn2pufWhKcLPf9rUdFNipYIoSOTu4c8cV8gPFZlt2bO%2Bw063izY87HoabDA2FK5kGVS3%2BckWMpbTLZ1GiDOe6401ASw1NUbm4SFMAs7h%2FLPATLpESp83z4C9NAJ4VVzp3eD68Dmrr89v%2Bg0ekCcrtD3Myc7NPRgyCqOc87jCNgk5%2B%2BXkeplf7ZxjfMfkd5%2F3b8Tm5qbglVXOuqEh9oKt08CRdg%2FyUhdo8vGsfsPzsmKOvlRKeaLvDL0zC%2FrMiZlxrOURjSCwCV8EyzeASLLW8xhpyNHmw8GLQB45huGLRmnPmkS6Ao51&sz=w512)

comments: author: Chris Kohler
body: Thank you, so there is no way to view all branches by default? I believe you could do that in past versions, but I'm missing this settig now.  

Thanks for you help tho. Even though the image you sent doesn't show up for me, I managed to get the branch into view by left clicking a commit and then checking it out. However if I check out via Repository -\> Checkout, the branch doesn't show up in the menu. Kinda seems like a bug to me...
Sourcetree cannot be installed
Asked by Bobby Abraham:

I downloaded the installer, and when I run the installer, the splash screen saying "Sourcetree" shows up for a few seconds and then disappears.

When I go to Add/Remove programs in Windows, I see Sourcetree being there, but I cannot find the installed application anywhere in Program Files/ Start Menu.

I read some other questions asked, and did try to delete the folders in AppData\\Local.

When I opened the log file inside the Atlassian\\SourceTree folder, I see the following

ERROR \[2023-07-20 13:20:08,432\] \[1\] \[Sourcetree.Composition.VSMef.Net48.CompositionExceptionHelper\] \[Log\] - CompositionException \[Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.\]

How could I install this?


Answers:
author: Haoyang Lu
body: I might had the same problem before.

I restarted my computer and after that it became functional.

I recommend to try that for once. See what may happen.

comments: author: Bobby Abraham
body: Thanks for the reply, but it didn't help
Using git hooks in Sourcetree Windows app
Asked by BartmanDilaw:

Hi

I'm using Sourcetree version 3.4.14 under Windows 11 and I'm trying to make git hooks scripts to run but have no idea how to perform that.

Can anybody help me with this please ?

Regards


Answers:
author: BartmanDilaw
body: Never mind  
Works fine !


Tags: git

windows
Organizations repos are not displayed
Asked by Andrew Stepanuyk:

Hello. I face an issue with my organization's repos. I'm using Sourcetree 3.4.14.

My private repositories show up without a problem.

I also created an organization (the creator), but these repositories are not displayed. Organizations are not in the drop-down list.

I successfully added myself to the git organizations settings (Access - Collaborator and team - Managed access tab - I have admin rights).

I use HTTPS to connect. OAuth Token synchronizes the account.

It shows an error if I try to link manually using the "clone" button.

```
Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://github.com/****-Interactive/****.git
Output: 
Error: remote: Repository not found.
fatal: repository 'https://github.com/***-Interactive/****.git/' not found
```

By the way, other organizations' repos, I see. My own - no. Other workers have access to this repo.

Reinstalling doesn't help.

Does anyone face an issue like that? Thank you for your attention.


Answers:
author: Andrew Stepanuyk
body: I didn't grant organization access in the git to the Sourcetree app.

![1212331.png](https://community.atlassian.com/t5/image/serverpage/image-id/270227i640AA30DAA8AEBA2/image-size/large?v=v2&px=999 "1212331.png")


Tags: git

github

repository
Sourcetree for SVN on Mac
Asked by Randy Pyle:

Hello everyone, at my last place of employment, we had the Windows version of SourceTree, I loved it!

At my new job, we have Mac and they use SVN. I downloaded the Mac version (which is way way different it looks like).

I can't figure out how to add an account for SVN, or even see SVN anywhere. Is it not supported?

Thank you in advance!


Answers:
author: Mikael Sandberg
body: Hi [@Randy Pyle](/t5/user/viewprofilepage/user-id/5272166),

Welcome to Atlassian Community!

Sourcetree does not support SVN. It used to support Mercurial, but that was discontinued a couple of years ago and it is now a pure Git client.

comments: author: Randy Pyle
body: Sigh....Thanks [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579) , there is talk of moving to GIT, so I put that at about 2 years out. LOL.


Tags: mac

svn
Git-flow init disregards input for the 'develop' branch
Asked by Vincent van Hoven:

This is an issue I just ran into when using Git-flow from Sourcetree (MacOS on M1). I used Sourcetree on Windows a few months ago, and this issue was not present. I am unsure if this has to do with the OS or with a change in Sourcetree over the past few months.

I initialized a git-flow repository, chose \`acceptance\` as my development branch, and created a release. Result: it used \`develop\` as my development branch, creating quite a bit of work to revert that release.

It seems like my input was disregarded.  
I will share a short screen capture showcasing the issue.


Answers:
author: Vincent van Hoven
body: A short screen capture showcasing the issue:

<https://drive.google.com/file/d/1ug-wekD4YPc_Q6_uky3AgLk0L86e-w-I/view?usp=sharing>


Tags: bug
sourcetree on laptop and PC
Asked by Slugsy:

how can I use sourcetree on my laptop and my PC so thatI can use one or the other for my projects


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Um, install it and run it on both machines.

I'm not sure what you are really asking about here - Sourcetree is software that you can run on a lot of devices.

comments: author: Slugsy
body: do you need two accounts to do this I want to use my PC and laptop for game development

I want to do some work on my PC and then when I am away from home I want to be able to continue developing on my laptop


author: Nic Brough -Adaptavist-
body: No, you should probably use one account, the one with access to your source code.


Tags: server