youngmon/atlassian-qna huggingface dataset:
gitolite authentication failure
Asked by nirdweck:

I've created a gitolite server. I configured my Linux user as the administrator of the gitolite-admin project. From 3 different machines I was able to clone the repository with no problem using my private key.   
On my own machine I keep on getting "authentication via SSH keys failed".

I am using pageant. I reinstalled source tree and pagenat but still get the same result. I am able to connect with SSH (putty and winscp) to my user on the server, using my private with pageant.

in all machines I run the same sourcetree version 1.6.11.0.

Any ideas how to proceed?


Answers:
author: Seth
body: Is there any chance you did not properly install this public key on the server?

comments: author: nirdweck
body: I'm 100% sure I have the correct pair and it is installed properly, It works for 3 out of 4 computers. There is something (I think in the sourcetree) on my machine that fails it, and I can't find it.


author: Seth
body: To determine whether it is sourcetree, try the same operations from the command line (launch from the Terminal button in Sourcetree's interface).


author: nirdweck
body: I get "Permission denied (public key)". But if I take down the pageant I keep on getting the same error, I would expect to get a message that it can't open a connection to the authentication agent. Does it mean that maybe I have another authentication agent I am not aware of? I tried to look for such one in the task manager, but couldn't find any.


author: Seth
body: Idk, maybe. Either way, the problem isn't specific to Sourcetree, so you may have better luck on a stackexchange site. If you get an answer there, though, post a link here.


author: nirdweck
body: I have winscp installed on the machine as well. Winscp also uses pageant if you don't specify a specific private key. I tried winscp when pageant was not running and it couldn't authenticate, then I started pageant and winscp authenticated. So I think the problem is something between source tree and pageant.


author: Seth
body: Except you can't connect from the command line either, which narrows down the issue even more - it is between GIT (or Hg, you haven't specified) and pageant. It is certainly possible someone here knows something, but Atlassian does not develop either Git or Hg, it just calls the appropriate commands. If those fail, it passes the error back to the user to figure out.


author: nirdweck
body: I found the issue with the command line git. I had to convert my key to openssh and put it in my %USER%/.ssh/id_rsa. now I am able to clone my repository. So I am back to the situation that sourcetree and pageant fail to authenticate.


author: nirdweck
body: now I got the openSSH work for me also from sourcetree GUI. So at the mean time I can work, but I am still puzzled why source tree fails to authenticate with the pageant.
Unable to push to/fetch from remote
Asked by Jayant:

I am working on the SourceTree version 1.6.11.0 for Windows (7). I am trying to push some changes to the remote origin (GitHub) from my local machine, and I get the following error. In fact, I get this error for every command for the remote.

```
git -c diff.mnemonicprefix=false -c core.quotepath=false push -v --tags --set-upstream origin dev:devPushing to &lt;link&gt;/usr/lib/git-core/git-remote-https.exe: error while loading shared libraries: ?: cannot open shared object file: No such file or directoryCompleted with errors, see above.
```

Really appreciate any help! Thanks.


Answers:
author: Jayant
body: Found a workaround. SourceTree was configured by default to "Use System Git" (Tools -\> Options -\> Git -\> Git Version), which in my case was the git installed with Cygwin. Started working when I changed it to "Use Embedded Git", and then "Update Embedded Git".


author: Jayant
body: One possibly important point - I just updated SourceTree to the latest version.
how do I fix unpublished changes
Asked by Marcy Stone:

my page has a message saying "unpublished changes". I've updated the page several times but the message remains.


Answers:
author: G subramanyam
body: Hi [@Marcy Stone](/t5/user/viewprofilepage/user-id/5278777) welcome to the Atlassian community.

* My first suggestion is to clear your browser cache and cookies, and attempt to save and publish the changes again.
* If the problem persists, kindly review the changes you made on the page to ensure everything is as you intended. Then Save/ publish and check for any pop up with errors.
* Logout and re-login to your Confluence instance.


Tags: unknown-hosting-type
Source Tree 1.6.11 installation problem on Windows 8.1 -64bit
Asked by janeyuan:

Error message :

"Error Writing to file C:\\Program Files (x86) \\Atlassian\\Source Tree\\tools\\7za.exe. Verify that you have access to that directory".

The file run I as an admin: SourceTreeSetup_1.6.11.exe

I tried using network with and w/o proxy server; tried to install to different directory (non-default). None of those worked.


Answers:
author: Jane Yuan
body: After removal of the McAfee Virus scan app from the computers, I am able to install the 1.6.11.


author: Bal?zs Szakm?ry
body: Since you are not the only one who has this problem (see <https://answers.atlassian.com/questions/10416365>), you have probably found a bug. Report it [here](https://jira.atlassian.com/browse/SRCTREEWIN/) and paste the link to the JIRA item in a comment so other people can vote it up.

comments: author: Bal?zs Szakm?ry
body: Sushil Rai created <https://jira.atlassian.com/browse/SRCTREEWIN-2594>


author: Jane Yuan
body: Thank you. I have reported the bug <https://jira.atlassian.com/browse/SRCTREEWIN-2597>


author: Bal?zs Szakm?ry
body: This second one was removed, but it was a duplicate anyway.
Is there a way to display contributor usage statistics?
Asked by Theresa Branch:

In the usage statistics plug-in, is there a way to display what contributors have contributed?

Or can the plug-in provide a link to the contributions from the dashboard that would allow someone to dive deeper into contribution details?

![Usage Statistics Capture.png](https://community.atlassian.com/t5/image/serverpage/image-id/271626i08199AC955BF5851/image-size/large?v=v2&px=999 "Usage Statistics Capture.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Theresa Branch](/t5/user/viewprofilepage/user-id/5278755) welcome to the community!

I believe that is not possible at the moment but you can confirm with the [vendor support](https://lively-apps.atlassian.net/servicedesk/customer/portals)

comments: author: Theresa Branch
body: Thanks [@Sayed Bares \[ServiceRocket\]](/t5/user/viewprofilepage/user-id/1480984)


Tags: cloud

confluence-cloud
How to add labels to pages created from macros?
Asked by Yancey Larochelle-Williams:

My team currently uses macros to create pages when we launch a new program. I am currently using the "Create From Template" macro to launch those pages in a single click.

Ideally, I'd like to be able to categorize pages created from that macro automatically. I first considered doing it by adding a label automatically or other attribute that I can then call back up using Page Properties or another macro, but it seems "Create from Macro" doesn't support that feature.

Is there a way to do this? How would you do the same?


Answers:
author: Marc - Devoteam
body: Hi [@Yancey Larochelle-Williams](/t5/user/viewprofilepage/user-id/4974046)

You can add default labels to your templates, so when you create a page from a template, the default labels are set.

If you edit/create you template, do the following:

1. Select \> **Add labels
   ![Screenshot 2023-07-27 at 17.53.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/271580i149714B035D0E136/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 at 17.53.07.png")**
2. Enter labels into the box, separated by the Space key.
3. Select **Add**.
4. Select **Close**.


Tags: cloud

confluence-cloud
Remove Content From Archived Pages in Search
Asked by Wes Farnsworth:

So I've had a few people report that when they search for something they are still getting old content from archived pages showing up in their search results. This has led to a few people getting wrong information.

How can I prevent this from happening? From my understanding, archived pages and their content are removed from the pages that will be searched when a user performs one.

Or, is there a way that I can make it more obvious on a page that it's been archived beside the small banner that is automatically put at the top?

Can anyone help?


Answers:
author: Omar Saltrev
body: Hi Wes - I've ran across this as well.

A couple ideas while Atlassian fixes this:

* Create a space that the team can move archived content to.
  * ENG
  * Archived ENG
* Set restrictions to those pages for team only
* Changing the title to "Archived"

Possibly a combo of these. I agree with you, archived content should be excluded from "viewers" search index.


author: Marc - Devoteam
body: Hi [@Wes Farnsworth](/t5/user/viewprofilepage/user-id/5074251)

Archived info is not included on search.

If I check my instance, this would only be visible if a user selects the option under more filters

![Screenshot 2023-07-27 at 18.01.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/271586iF3312D7A310D7E9D/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 at 18.01.51.png")

comments: author: Benjamin Rosenek
body: Sorry for the thread necromancy but I came here for the same issue. Archived info does show in the quick search, but not advanced search. If it's in your personal viewing history, the quick search will continue to populate it. It's a bit maddening.


Tags: confluence-cloud

search
How to delete users in bulk
Asked by Office Management:

Hello! I would like to delete a list of users I have, within the domain indiecampers.com  
There are around 400 accounts.

Thank you


Answers:
author: Mohamed Benziane
body: Hi,

Welcome to the community

There is an API to delete user, you could create a script to delete user in bulk

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-delete>


Tags: cloud

confluence-cloud
Confluence: Can't grant access to users
Asked by Ron Lalande:

Only been with Jira for about a year and learning. Maybe i am not understanding the [Confluence Pricing](https://www.atlassian.com/software/confluence/pricing) page.

**Free Plan**: 0 - 10 users, 2 GB Space, Etc.

**Standard**: Everything from Free Plan plus more.

We currently have Jira Service Management Premium with 3 Users, myself being one of them. Confluence is listed as Standard.

I am tinkering with Confluence but cannot add either of my 2 other users. According to the pricing page, I can have up to 10 users. I am in*Administration -\> Users -\> Product Access* . I click on the*Grant Access* button, select *User* for *Confluence* and get a message we have used the maximum number of users for our Confluence plan. Why am I at 1/1 users instead of 1/10 users? What am I misinterpreting?


Answers:
author: Ron Lalande
body: Sorry for the late reply.

I followed your link and I have 1 license for Atlassian Cloud. Not much else information-wise on that screen. Do I need to activate something within Confluence so that it knows my other 2 users should have a free license? I tried Manage Subscriptions but it wasn't helpful.

comments: author: Robert Wen_ReleaseTEAM_
body: Are you currently on the trial plan of Confluence Cloud? I've seen on trials the number of licenses grow as you grant product access to users.

<https://support.atlassian.com/user-management/docs/give-users-access-to-products/>


author: Ron Lalande
body: Your link is where I originally started before creating this thread. I followed the *Give existing users access to products* . I have tried to grant the *product role* of *User* to my to other users and get the error message.

![Screenshot 2023-07-31 110819.png](https://community.atlassian.com/t5/image/serverpage/image-id/272209iD866C98602C7DCA4/image-dimensions/301x123?v=v2 "Screenshot 2023-07-31 110819.png")

In the Admin where it shows our products, the *Plan* for Confluence is *Standard*. As far as I know, I should be able to have up to 10 users.


author: Robert Wen_ReleaseTEAM_
body: On the Standard plan, you can pay up to 50000 users, as long as you pay for their licenses. Up to 10 users only refers to the Free plan.

The licensing of Confluence features in JSM only refers to viewing and creating/updating Knowledgebase articles **within JSM**.

I'd take a look at the Billing Details page to see just how many Confluence Standard licenses you have


author: Ron Lalande
body: OK, so Atlassian needs to change their pricing page. Move the *Free up to 10 users* into the column header. Right now the*Standard Plan* states it includes everything from the *Free plan*. Therefore, based on the wording, the first 10 users should always be free.

I get it now. Thanks for getting to rethink the wording on the website.


author: Robert Wen_ReleaseTEAM_
body: Are 10 Confluence Standard licenses purchased? you can find out in <https://my.atlassian.com>


Tags: cloud

confluence-cloud
Cannot create issue from Confluence page to Jira
Asked by Zarifa Safarova:

Hi!

When I highlight some text in Confluence page, I can see Jira's icon. Then i click it and I see dialog window with error message

![photo_2023-07-27_16-23-21.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/271543iCC11D3CB1A66B3DC/image-size/large?v=v2&px=999 "photo_2023-07-27_16-23-21.jpg")

How i can fix this problem?


Answers:
author: Jack Brickey
body: Hi [@Zarifa Safarova](/t5/user/viewprofilepage/user-id/5278462) , welcome to the community.

Does this apply to any project that you attempt to create an issue for or a specific project? It may be that you do not have permissions to open an issue in that specific project. Can you verify that if you attempt to create an issue within Jira for that project it is successful?


Tags: jira

unknown-hosting-type
How do I add multiple numbering columns to a table in Confluence?
Asked by Team_IDEO:

Hello,

Do you know if it's possible to add several levels of automatic numbering to a table? For example :  
1  
1.2  
1.3  
2  
2.1

I know it's possible to automatically add a numbering to a level with "Insert numbering column".

Thank


Answers:
author: Team_IDEO
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)

I realize that it's not possible to add more than one level to the automatic numbering.

Thank you for your feedback.


author: Ste Wright
body: Hi [@Team_IDEO](/t5/user/viewprofilepage/user-id/5278468)

Not that I know of unfortunately - natively column numbering is just sequential.

Ste

comments: author: Ste Wright
body: If this answer helped [@Team_IDEO](/t5/user/viewprofilepage/user-id/5278468) could you accept it? That helps others who locate this question know this is a helpful answer :)

Ste


author: Zoriana Bogutska_Adaptavist_
body: Hi [@Team_IDEO](/t5/user/viewprofilepage/user-id/5278468)

You can't add numbered headings using built-in Confluence features

But you can consider apps from the Atlassian marketplace. One such app could be [Content formatting macros for Confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=overview&hosting=cloud&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_How-do-I-add-multiple-numbering-columns-to-a-table-inConfluence_20230821).

Please look at a screenshot under - is it something you are looking for?

![Screenshot 2023-08-22 at 10.14.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/276399iFA301B647CD0C95E/image-size/large?v=v2&px=999 "Screenshot 2023-08-22 at 10.14.19.png")

Also, this app includes will provide your team with other must-have features for content in Confluence: tabs, buttons, cards, tooltips, backgrounds, banners, etc.

Please let me know if you have any questions; my team has developed this app.

Zoriana


Tags: cloud

confluence-cloud
License extension
Asked by Ilia_lashkov:

Our project is 3 years long and we want to split our costs for 3 partners. Would it be possible that each year different partner will pay for that, and we do not lose our project space?


Answers:
author: Dan Breyen
body: Hi [@Ilia_lashkov](/t5/user/viewprofilepage/user-id/5278399) welcome to the community! This question is probably better served by Atlassian's support team. I would suggest opening a ticket with them (support.atlassian.com then click the 'Contact' link in the upper right corner). There should then be an option in the dropdown for 'billing, payments and pricing' or something like that.

They should be able to help you.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, you will have to handle your own distribution of costs internally. Atlassian simply bill one organisation for the use of their systems.


author: abhishek_sharma03
body: Hi [@Ilia_lashkov](/t5/user/viewprofilepage/user-id/5278399) - Not sure if I have understood your query completely hence please let me know if my understanding is correct -

The process of renewing the Atlassian licensing remains the same irrespective of who is paying for it. You can generate a quote and pass on the invoice to any of your internal teams. That is a process internal to your organization .

BR

Abhishek


Tags: cloud

confluence-cloud
Confluence email subscriptions
Asked by Jack Fields:

I'm looking for some guidance here... I don't seem able to control the subscriptions. It's not a big problem, as they all go into my "Other" inbox in Outlook anyway. Just wondering if it's possible to control!

In my current email subscription settings - almost all disabled.

And in my Other inbox: seems I'm getting notifications for \*all\* changes on \*all\* the Confluence pages I've edited?

Maybe the above settings are generic, and always overridden by any specific page watching settings I have?

Any tips/pointers appreciated!


Answers:
author: Jack Fields
body: ![Screenshot 2023-07-27 124231.png](https://community.atlassian.com/t5/image/serverpage/image-id/271518iD67F4AD40707A479/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 124231.png")![Screenshot 2023-07-27 124206.png](https://community.atlassian.com/t5/image/serverpage/image-id/271519iDC85A82CFF46138B/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 124206.png")

comments: author: Barbara Szczesniak
body: [@Jack Fields](/t5/user/viewprofilepage/user-id/5278393) Welcome to the Atlassian Community!

You might want to select **Subscribe to a daily digest**, since clearing this checkbox causes separate notifications.

![EmailSettings.png](https://community.atlassian.com/t5/image/serverpage/image-id/271528i88533C9CB4B8FD5A/image-size/large?v=v2&px=999 "EmailSettings.png")


Tags: cloud

confluence-cloud
Anonymous access to a Confluence space, not site
Asked by Robb Duke:

I'd like to make a single space accessible to anonymous users, as a sort of knowledge base for our software product. We have many other spaces that are internal and we do not want available. Can I edit permissions to make a single space anonymously accessible, while protecting the others?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Robb Duke](/t5/user/viewprofilepage/user-id/4921073)

There's a new guest feature with Connect Cloud. You'll find all the instructions for how to give guest access to one space here: <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>


author: Ivan Lima
body: To enable access to your site, you must first allow anonymous access at the site level and then configure space permissions accordingly. If anonymous access is disabled at the site level, you cannot make it publicly accessible for a single space---only logged-in users can access the space.

It's important to fully comprehend the anonymous configuration process for both site and spaces to avoid exposing private content due to misconfiguration. Have a look at the article below that explains the nuances of configuring your site for anonymous access.

* <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>


Tags: cloud

confluence-cloud
How can I filter in the edit mode?
Asked by Ebru A_:

Hello all,

we have tables created with filters. You can filter it easily, but what we need is to filter in the edit mode.

Is that possible? If yes, how?

Thank you in advance


Answers:
author: Florian Bonniec
body: Hi [@Ebru A_](/t5/user/viewprofilepage/user-id/5253499)

I do not think you can, the macros are rendered in view mode and there is no much you can do in edit mode.

What are you using to filter in view mode ? "Table Filter and Charts for Confluence" app?

Regards

comments: author: Ebru A_
body: okay, thanks. Yes I am using the "Table filter" app

Regards


Tags: confluence-server

server
How do i pull a full report of what contents is on there
Asked by Eleanor Walsh:

I look after the HR space and i want to know a full list of all the policies and documents that are currently on there


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Eleanor Walsh](/t5/user/viewprofilepage/user-id/5278309) Welcome to the community!

Using [Page Tree macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/) should do the trick.

comments: author: Barbara Szczesniak
body: [@Eleanor Walsh](/t5/user/viewprofilepage/user-id/5278309) The Page Tree macro will work if your pages represent the policies and documents.

If you want to find documents attached to pages in the space, you can go to **Space Settings \> Manage Pages \> Attachments** to see all attached files. If someone added a Label on each file when they uploaded it, you can use these to filter the list. If not, you can add Labels yourself on this page to help you out in the future.


Tags: cloud

confluence-cloud
How to notify Reviewers - Comala
Asked by Gr?goire:

Hello,

I wish to notify the reviewers of a Confluence Page when it arrives in a certain state.

How should I do this?

In this use case i want to notify lecmug1. (but with something like [@Reviewer](/t5/user/viewprofilepage/user-id/2701079)@ or smthg like that)

My actual workflow looks like this :

```
{state:Outdated|approved=actualised|updated=Actualis?|hideselection=true|duedate=PT0S|colour=#FF5630}
{approval:approved|assignable=true|user=lecmug1}
{state}
{state:Actual|rejected=Outdated|expired=Outdated|hideselection=true|duedate=PT1M|colour=#00B8D9}
{approval:Actual|assignable=true|user=lecmug1}
{state}
{trigger:statechanged|state=Outdated}
{send-email:user= What should I write here ? | subject=Document expired}
 The page " @page@ " expired! Please review it.
{send-email}
{trigger}
```

Thanks in advance !


Answers:
author: Nino Stana
body: Hello Gr?goire,  
Thanks for reaching out.

The correct syntax is:

```
user=@ApprovalName > approvalassignees@
```

Where "ApprovalName" is the name of your approval, in your example, you have two: "approved" and "Actual". It can be either one.

I also see you have various discrepancies in this workflow which might cause issues. We can have a quick call if you'd like to review it. Feel free to reach out; I'd be happy to help.

nino.stana@appfire.com

Best Regards,  
Nino


Tags: confluence-server

server