youngmon/atlassian-qna huggingface dataset:
Creating a confluence back-up
Asked by Ellen Ceelen:

Dear All,

I am trying to make a back-up of my confluence spaces. I found a description saying:

Go to the '**Advanced**' view for the page. To do this:

* Go to a page in the space, open the '**Browse** ' menu and select '**Advanced**'. The 'Advanced' view will open.

However I cannot find such buttons. I guess its written for older versions. Someone who can help me in the current webversion? May 2018.

Thank you in advance!!


Answers:
author: Laurens Coppens
body: Ellen,

To be able to export a space you either have to be a space admin or a confluence admin.

If you have these permissions, you should be able to see the "space tools" menu on the bottom left.

Then go to content tools and export.

Regards,

Laurens


Tags: atlassian-support
Import Events to a calendar from CSV file
Asked by Alison Jeeves:

Is it possible to import a list of event names and dates from a CSV file into a calendar so that it populates the event name as an entry on the correct date?


Answers:
author: Alana Fernando
body: hi [@Alison Jeeves](/t5/user/viewprofilepage/user-id/1312473),

sorry but this is not possible in team calendar default. there is a improvement suggestion tracked in [CONFSERVER-50205](https://jira.atlassian.com/browse/CONFSERVER-50205) unfortunately resolution is set to wont fix.

Anyway you can import iCalendars though

Reference:

<https://community.atlassian.com/t5/Questions/Import-excel-data-into-Team-Calendar/qaq-p/243652>


Tags: team-calendars-for-confluence
Hotkeys for inserting table row, column, bullet, numbering etc not working
Asked by ???:

Hi,

Hotkeys for inserting table row (shift+alt+downarrow), table column, bullet, numbering etc not working after switching from google pinyin to microsoft pinyin input method.

Has anyone encountered such problem?

Any help or suggestion would be appreciated.

Thank you.


Answers:
author: Shannon S
body: Hi there,

Can you tell me which browsers and their versions that you're able to replicate this problem in?

Regards,

Shannon
Allow Anonymous to export to PDF
Asked by jbibitbucket:

I have ticked the export box in the Space Permissions and my expectation is that as a non logged in user you will have a menu choice or button to allow you to export to PDF but there is nothing.

Once Space permission is granted to Anonymous users what is the mechanism to actually execute a download?

Thanks

Mike M


Answers:
author: thais
body: Hi, Zachary,

If you've got [permission to view the page](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) in Confluence, you'll be able to export it this way: go to the page and choose the ... icon (Tools) on the top right of the page \> Export to PDF \> Download the file.

More details can be seen at [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html).  

comments: author: jbibitbucket
body: Hi Thais,

Thanks for your reply. Unfortunately this Tools icon does not display for an Anonymous user (i.e. not logged) yet the export functionality has been enabled.

My expectation was that there would be some kind of control enabled once the export functionality was enabled.

This is why I made this post.

Regards,

Mike M


author: thais
body: Hi, Zachary,

Since we'll need to share some private information to troubleshoot this issue, we've created a support ticket on your behalf.

You should receive an e-mail shortly with the details.


Tags: confluence-server

server
confluence-users can't see Personal Spaces
Asked by George Samuels:

Searched for all other solutions existing on the web - doesn't seem like anyone answered how or why **confluence-users**, even when enabled to see Blogs, aren't able to view them.

Our situation is that our users can find Personal Spaces when searching, but once they click on the Personal Space, it says "Page Not Found." This is for all users and their own respective Personal Spaces.

As a **confluence-administrator**, I am able to see them all fine.

![desktop.png](/t5/image/serverpage/image-id/21034iD4EA78085BAF95F3/image-size/large?v=v2&px=999 "desktop.png")

What's going on?


Answers:
author: Alana Fernando
body: hi [@George Samuels](/t5/user/viewprofilepage/user-id/1282074),

according to [Create your personal space Document](https://confluence.atlassian.com/conf59/create-your-personal-space-792498513.html)
> You should see the `confluence-users` group listed under **Groups** . To the left of the list of permissions is the**View** permission, which determines whether everyone in that group can see your space.

It seems like you have to configure permission in space level as well.

**Reference:**

[How to see a personal space?](https://community.atlassian.com/t5/Confluence-questions/How-to-see-a-personal-space/qaq-p/274340)

[Create your personal space Document](https://confluence.atlassian.com/conf59/create-your-personal-space-792498513.html)

hope this helps :)
Is there a Jira Report that shows Key, Summary, Status, and Percent Complete?
Asked by Molly Earle:

I'm looking for a report that doesn't require a lot of "massaging" to show a task's Key, Summary, Status, and Percent Complete - straightforward and simple for inclusion in a high-level status report for a client. Does such a thing exist, or is there an easy and easily repeatable way for me to create it?


Answers:
author: Nic Brough -Adaptavist-
body: I think you can do this with the Jira macro - use it to filter for the list of issues you want to report on, and select the fields key, summary, status and progress.

This was based on a quick look in Jira's issue navigator, where you can choose columns, including the progress one - that shows it as a percentage and the time bars.

comments: author: Susan Alipour
body: nic,

I am using the E Progress field in the Filter List gadget. It shows perfectly for issues where time is logged directly against. How do I get the progress to show for epics (where no time is logged) but a stories/enhancements have logged time and is included as a summary?

![Screen Shot 2019-07-17 at 9.26.20 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/60752i675151017A7699F9/image-size/large?v=v2&px=999 "Screen Shot 2019-07-17 at 9.26.20 AM.png")


Tags: cloud

confluence-cloud
Requirement tracking
Asked by nil pil:

Hi

I have excel "source to target data" mapping requirement document. The excel has about 300-400 rows and 20 odd columns. I wanted to see if I can create a epic with this excel and then create 4-5 stories to point to this epic. The stories will have slice of these rows, depending on the need. e.g. 1-100 rows be part of one story, 101-300 would be another story etc.

I can use the excel macro to create the epic. Is there any way to track these slices back to epic without copy pasting the slice of the excel into each story?


Answers:
author: AnnWorley
body: Hi,

You may be better off using the CSV importer directly from Excel to Jira rather than transferring the table to Confluence first.

Please let me know if the functionality described in this article suits your case: [Importing data from CSV](https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html).

Thanks,

Ann
page name AND contributor name displayed on the Contributors Summary macro
Asked by Donna Macauley:

Is it possible to have the page name AND contributor name displayed on the Contributors Summary macro. I can see ways to get Page or User in the Group By option, but neither are options in the Columns to Display option.


Answers:
author: AnnWorley
body: Hi Donna,

Thank you for pointing out what appears to me to be a bug [Contributors summary macro won't show both pages and contributors](https://jira.atlassian.com/browse/CONFCLOUD-59664). Until it is fixed I don't have a workaround.

Feel free to add comments or vote on the bug report to communicate directly with the developer team.

Thanks,

Ann
When I create a link on a page, the "Insert" button is not available
Asked by Zack Moore:

I am creating a page and when I go to insert a link, the insert button does not become available. This seems to be permissions issue as others in my office are able to do this.


Answers:
author: Alana Fernando
body: hi [@Zack Moore](/t5/user/viewprofilepage/user-id/1315621), If you are able to create a page you should be able to edit (insert link) page as well. I guess this is not a permission issue. may be this is browser related.

have you tried the same in incognito mode(browser privet mode)?

comments: author: Zack Moore
body: I was able to get this working using a different browser. Thank you


Tags: edit

link
Error rendering macro 'viewxls' : java.lang.NullPointerException
Asked by Patty Ho:

Hi, I'm using a Excel viewing macro to display an Excel spreadsheet, and it's been working fine for many months. However, it just all of a sudden broke and is giving "*Error rendering macro 'viewxls' : java.lang.NullPointerException" as the error message.*How can I resolve the issue? The version of Wiki Confluence is 6.3.4.


Answers:
author: Kurt Klinner
body: [@Patty Ho](/t5/user/viewprofilepage/user-id/522901)

Hi Patty

can you provide some more information.

Does the problem occur for all excel sheets you try to show with the macro, or only a specific one.

Can you provide the whole stacktrace.

There is a know limitation related to the size of the attached xls

<https://confluence.atlassian.com/confkb/viewing-excel-error-with-the-message-error-rendering-macro-viewxls-com-benryan-conversion-conversionexception-com-benryan-conversion-conversionexception-cannot-convert-spreadsheet-744327791.html>

Cheers

Kurt


Tags: confluence-server

server
Help Center Customization
Asked by Mary Norman:

I have admin rights to my Confluence project, but I do not see the options I need to customize my site.


Answers:
author: Shannon S
body: Mary,

Can you let us know what you're trying to do to your space exactly? The following article is how you would customize a space in Confluence 6.8:

* [Customize your space](https://confluence.atlassian.com/doc/customize-your-space-139423.html)

Regards,

Shannon

comments: author: Mary Norman
body: Hi Shannon --

Sorry for the delay in responding.

I was trying to find out how to customize the customer portal--not my space. I did some research and confirmed that I would need JIRA admin rights to configure and/or modify the customer portal. Someone else on my team has those rights. Thank you very much.


author: Shannon S
body: Hi Mary,

Thank you for confirming you were able to find out that information. Just let us know if you have any further questions.

Regards,

Shannon


Tags: halp
Methods to monitor attachments
Asked by Tim Oldendorf:

Looking for any methods/recommendations on monitoring attachments.

My users love to upload the same attachment to different pages, instead of uploading it once and just linking to different pages. This causes a big problem for any documents that need to be controlled and maintained such as quality documents. So if a user needs a particular form, it may have been uploaded to 10 different pages, so if they search who knows if they are getting the most updated form.

Looking for ways to identify these duplicates and remove them. And then some process that if the attachment name already exists then it gives them a message that it is already within the Confluence instance. Possibly a plugin that would allow this or a query that I could write to at least gather a list. Any thing that can help!!!


Answers:
author: Andy Folland
body: Hello Tim,  

(Blimey - this is already an ancient post...)  

I have exactly the same issue as you. I'm struggling to solve this at present - but if I make any progress, I will share with you.  

BTW I also looked at the de-dupifier add-in mentioned by Ann (thank you Ann) - but this appears to only declutter multiple attachment versions on a specific page.  

So far, my only solution is looking to be something like this:

1. Generate a list of all attachments in Excel (not easy).
2. Use Excel macros to sift for duplicates.

BUT step 1 here is already horrendous - as there is no useful export function.

comments: author: Andy Folland
body: Right - as promised, I found a way to analyse the set of attachments for duplicates, but it was horribly labour intensive. So, for what it's worth, here's how I did it:

1. Asked our IT folks to generate a list of all attachments into an XLS file for me. They had to do this via a database query. I have no idea how, nor the permissions anyway, so I sent this link:  
   <https://confluence.atlassian.com/confkb/how-do-i-list-all-attachments-in-confluence-with-their-location-and-file-sizes-346325893.html>
2. In my case, the resulting XLS was not ideal as it contained image files + attachments on deleted pages. So I had to filter these out in Excel, and then use a conditional formatting rule to highlight duplicates.

For the record, I think the space attachments report should be able to filter out image files, and then be exportable as CSV or something. Surely this isn't asking too much - but is there even any point asking Atlassian for this?


author: AnnWorley
body: Hi Tim,

I don't know a way to eliminate duplicate attachments out of the box with Confluence. It may be worthwhile to try a free trial of [Attachment De-Dupifier for Confluence](https://marketplace.atlassian.com/plugins/com.isostech.confluence.plugin.attachment.dedupifier/server/overview). There are several other [attachment related plugins on the Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=attachment) which could help as well but that one stood out as fitting your use case.

Thanks,  
Ann


Tags: confluence-server

server
How can I drag a table into an expander or a collapsible-codeblock
Asked by Deepak Sahu:

I would like to embed my existing table into an expander.

It's because my table has grown large over time.

I wouldn't like to delete this table and recreate it under the expander.

Do we have have a drag and drop feature already?


Answers:
author: Jonathan Smith
body: [@Deepak Sahu](/t5/user/viewprofilepage/user-id/1314746)

Try this: Edit your page, add the expand macro, go into source code\<\>, cut the content from \<table\> to \</table\>, paste into the expand macro (within code).

Note: Put zzzzz or something unique into the expand macro so you can find it within the code. Paste your table overtop the \<p\>zzzzzz\</p\> section.

If your table is wrapped in a Table Filter macro, you can right click the table filter macro, cut, and paste into the expand macro.

Good luck!

comments: author: Deepak Sahu
body: Yes, it works!

Indeed its a smart workaround.  
However, having a dragNdrop feature would be user-friendly.

Thanks,

Deepak


Tags: code-block

drag-and-drop

expand

grid

table
pagebreak User macro not working
Asked by Sameer Jadhav:

I tried the steps mentioned here - <https://confluence.atlassian.com/confkb/how-to-create-a-page-break-function-in-confluence-to-control-pagination-in-pdf-exports-735943076.html>

It did not work. Is there a need to arrange the sections in a specific fashion or something? Does the pagebreak not work for certain type of content?

cheers,

Sameer


Answers:
author: Kurt Klinner
body: [@Sameer Jadhav](/t5/user/viewprofilepage/user-id/1314254)

Hi Sameer,

can you share the content of your page?

Did you check for example with the web developer tools that the new css settings are used?

Cheers

Kurt

comments: author: Sameer Jadhav
body: [@Kurt Klinner](/t5/user/viewprofilepage/user-id/734136), I did not check that. Let me check and revert.

Cheers,

Sameer


Tags: cloud

confluence-cloud

page
"Something has gone wrong"
Asked by Chelsea Riley:

I am trying to sign into confluence to access routine reports I deal with everyday but I keep getting a page with the following dialogue when prompted to log-in: ![Atlassian](https://cpfs-cdn.atlassian.com/assets/shared/id-summit/id-summit-jss-logo.svg)Atlassian account \*\*\*\*\*\*\*.atlassian.net Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page):

[Try again](https://sra-iss-dme.atlassian.net/login?dest-url=%2Fwiki%2Fspaces%2FPMO%2Fpages%2F443187203%2F2018-04-30%2BWeekly%2BLeads%2BMeeting%2Bnotes%3Fsrc%3Dmail%26src.mail.timestamp%3D1525100589120%26src.mail.notification%3Dcom.atlassian.confluence.plugins.confluence-notifications-batch-plugin%253Abatching-notification%26src.mail.recipient%3D8a7f808362cd1c7d0162cec90b1d0161%26src.mail.action%3Dview)

For more information see [Troubleshooting Atlassian Account](https://confluence.atlassian.com/x/edH1Nw).

[Try a different account](https://sra-iss-dme.atlassian.net/logout)


Answers:
author: Laurens Coppens
body: Chelsea,

As this is atlassian cloud, i would suggest to open a support ticket with atlassian.

Regards,

Laurens
How to check who and all view my page
Asked by Rupa Katari:

How to check who and all view my page.Currently i could able to see in the graph how many people are viewing the page but unable to see who and all see the page.Is there any option is available to see the who and all view my confluence page.

Kind Regards,

Rupa


Answers:
author: Nic Brough -Adaptavist-
body: If you have a small instance of Confluence, there is a metrics app built into it, which you can enable to get some basic numbers out. It does not scale well though, and doesn't have a huge range of information.

For larger instances or better analytics, take a look in the marketplace. There are several options, some which feed data out to number gathering services (Piwik springs to mind), some enable things like Google Analytics, and some work entirely within Confluence - Bitvoodoo's View Tracker is the one I'm familiar with


author: AnnWorley
body: Hi Rupa,

If you are running a version before Confluence 6.5.1 I recommend trying [Piwik PRO Confluence Analytics](https://marketplace.atlassian.com/plugins/com.piwik.confluence/server/overview). If you are running a later version, please let us know which one so we can research more specifically.

Thanks,

Ann
Confluence home directory migration
Asked by Jonathan Smith:

I was just requested to relocate confluence home from atlassian/var/ to /opt/attachments due to space limitations on var.

The process seems simple with the steps found here: <https://confluence.atlassian.com/confkb/how-to-relocate-the-confluence-home-directory-318668907.html>

* Has anyone here migrated the home directory?
* Was there any issues/impact after doing this?


Answers:
author: AnnWorley
body: Yes, I have migrated home directories. It is a simple as it sounds, edit the following file: \<confluence_install\>/confluence/WEB-INF/classes/confluence-init.properties and restart.

Make sure there is room in the destination for a growing attachment folder. Please note we have seen issues with using sym links in Home Directories. [Confluence Home and other important directories](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html)
>
> There can be no symbolic links within the Confluence home directory. You must define an absolute path. If disk space is an issue, place the entire confluence.home directory on a disk partition where there is enough space. The absolute path of generated files (such as exports) is compared with the absolute path of the confluence.home directory when constructing URLs. When a sub-directory has a different path, the URL will be incorrect, and you may receive "Page not found" errors. These measures are in place to prevent "directory traversal" attacks.
No permission to access Confluence from Service Desk
Asked by Tim Brading:

I have 200 end users who raise service desk issues. I have 10 agents who deal with the issues, and about 3 people who will create Knowledge base articles.

I created the Knowledge Base from within the Service Desk, and it works fine for me.

However, no other users have any access to the Knowledge Base articles I have created.

When I go into Confluence and look at the permissions for the Service Desk space, I can see no Group permission that would allow Service Desk users to be able to view the pages.

Where is it that I need to set the permissions in Confluence to allow my Service Desk users to be able to view the Knowledge Base articles that have been created?


Answers:
author: Thomas B
body: Hey Tim,

You can try to switch the permissions on your Knowledge Base, see my screenshot below. Go to the Knowledge Base \> Space tools \>Permissions \> Anonymous Access \> Edit permissions and allow all anonymous users to view the knowledge base.![confluenceAccess.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/20949iE2F8356CF0B947FD/image-size/large?v=v2&px=999 "confluenceAccess.PNG")

If your site is public facing, we may need to take a different approach.

Let me know if this will work for you.

comments: author: Tim Brading
body: Thanks for that idea. Does that permission apply to ALL confluence spaces, or just the specific Service Desk Space assigned Confluence Space?  
We have other confluence spaces that we do not want all users to be able to see.


author: Thomas B
body: This permission would only apply to that specific space. You can check your anonymous permissions by logging out of your confluence instance then clicking back into your confluence site without being logged in. If your permissions are correct, you should see the space.


author: Tim Brading
body: Thank you  
However, unfortunately our site is accessible directly from the Internet. Currently all users have to log in before they can raise a service desk ticket.

I would not be willing to open up the Confluence space to anon access, as there would be potentially sensitive information held withing this space (instructions for setting up systems etc..).

Is there no way to set a permission to allow Service Desk users to have permission to the Confluence space (as the Service Desk licence is supposed to allow)?


Tags: confluence-administration

jira-administration

jira-core

jira-service-desk

jira-software
Styling label search output pages
Asked by Steve:

I've been going through developer tools trying to figure out how to change the style of the "label search output pages" to make the titles of the documents a little more visible.

Specifically, I want a way to either make the "titles of the pages" bigger/bolder, or make the dates/username and label buttons smaller.

It's a little difficult to pick the titles out of the page, when they contain the most important information by far.

![LabelSearch.jpg](/t5/image/serverpage/image-id/20939iB9F8C0EDDD8C1F7C/image-size/large?v=v2&px=999 "LabelSearch.jpg")


Answers:
author: Jason B
body: Hi Steven,

I played around a little bit, and I think I may have what you're looking for. I tested this in Confluence 6.6.3, but the below style added to the global stylesheet increased the font size for the titles of the pages on that screen:

```
.details > a {
 font-size: 16pt;
}
```

That will take the first link under the details div and set the font size on it. I hope this helps!

comments: author: Steve
body: Yay! Works exactly like I wanted it to! I embellished a little, but that's what I needed.

I really appreciate your help!

Steve


Tags: atl-adm

confluence-server

css

label

server

style