youngmon/atlassian-qna huggingface dataset:
Change indexing language
Asked by Sascha Ungar:

Hi !

We need ++German++ as indexing language. Actually, we are unable to change from ++English++during the message above:

**Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help.**

Thanks

Sascha  

P.S.: I know that it can only be done by the Atlassian Team, because I am on the free Cloud plan. I would be super thankful.


Answers:
author: Brant Schroeder
body: [@Sascha Ungar](/t5/user/viewprofilepage/user-id/5139596) I have escalated this to the Atlassian team.

comments: author: Sascha Ungar
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank you so much.


author: Shannon S
body: Hi [@Sascha Ungar](/t5/user/viewprofilepage/user-id/5139596),

I created a ticket on your behalf, so please take a look at your email!

We'll be in touch shortly.

Take care,

Shannon \| Atlassian Community Support


author: Sascha Ungar
body: Thank you [@Shannon S](/t5/user/viewprofilepage/user-id/510046)


author: Sebastian Hosp
body: We have the same problem.

Any update on this problem?

Best regards ...

Sebastian


author: Shannon S
body: Hi [@Sebastian Hosp](/t5/user/viewprofilepage/user-id/5169650)

Support will need to change the language for you. You can raise a ticket below.

<https://support.atlassian.com/contact/>

Take care,

Shannon \| Atlassian Community Support


author: Sebastian Hosp
body: Hi Shannon,

we use Confluence Free and therefore I am not able to raise a ticket.

Is there a workaround for it besides to change plans?

Best regards ...  
Sebastian


author: Shannon S
body: Hi Sebastian,

Thanks for your reply. Changing plans would have no effect; currently, only Atlassian Support can change the indexing language.

See the feature request [CONFCLOUD-65935](https://jira.atlassian.com/browse/CONFCLOUD-65935):
> Currently the only way to change indexing language is to contact Atlassian Support.

You can [raise a ticket via the Customer Advocates](https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer), and they can route the question to support, even if you have a free account. However, I'll submit a ticket now on your behalf, so please check your email for that.

Take care,

Shannon \| Atlassian Community Support


Tags: cloud

confluence-cloud
How to share page from personal space
Asked by Nate Dickinson:

I have a personal confluence page that I need to share with some shareholders. When I share the page from the top right hand nav I can find the user and click submit. The page has no restrictions. Space settings are viewable to all confluence users. I am getting a report that the page is still not visible to my shareholder. What else do I need to check?


Answers:
author: Nate Dickinson
body: Question answered.

comments: author: Cameron Gocke
body: What was the answer?


author: Nate Dickinson
body: Hi Cameron, I believe this was user error on my part and this works as intended.


Tags: cloud

confluence-cloud
Editing a page for user with a view permission on a space.
Asked by Soroush_Heydarian:

I granted a user a view permission at the Space level and also granting her/him an edit permission for a specific page on that Space. I expected that the user was able to edit that page but they were not able to. Why?


Answers:
author: Gaby
body: Wir hatten die gleiche Herausforderung und haben sie vorerst anders gel?st.

Die Beitr?ge, die alle Nutzer sehen und somit nur einsehen k?nnen, werden nur zentral in zwei ?ffentlichen Bereichen (News und Bibliothek) ver?ffentlicht. Bestimmte Benutzer verf?gen hier auf der Ebene der Seitenhierarchieknoten ?ber Seitenerstellungs- und Bearbeitungsrechte. F?r alle anderen Benutzer werden die vom jeweiligen Benutzer in seinem (Themen-)Bereich erstellten Wissensartikel ?ber den Service-Support der Administration verwaltet, der die Artikel dann in die oben genannten Bereiche verschiebt.

Unser Unternehmen w?chst. Dann wird es auch hier etwas knifflig und wir h?tten auch gerne eine L?sung ?ber die Space Berechtigung.

Gru? - Gaby


author: Mikael Sandberg
body: Hi [@Soroush_Heydarian](/t5/user/viewprofilepage/user-id/5133778),

Welcome to Atlassian Community!

In order to be able to edit a page the user needs to have edit permissions on the space level. Page restrictions is just that it restrict how can edit and view a page, it does not give you those permissions.

Confluence has three levels of permissions, global, space and page restrictions. Have a look at this [KB](https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/) for more information.


Tags: cloud

confluence-cloud
I can't edit page restrictions even though I am admin to the space.
Asked by Prasad Nagarale:

I can't edit page restrictions even though I am admin to the space.

Confluence Version: Confluence 7.13.7

Under operation section, when I click on lock icon to remove restriction access it's not allowing me to do action.

![Screenshot (418).png](https://community.atlassian.com/t5/image/serverpage/image-id/238442iEA2BBF3B9F79119A/image-size/large?v=v2&px=999 "Screenshot (418).png")


Answers:
author: Ivan Lima
body: Hi [@Prasad Nagarale](/t5/user/viewprofilepage/user-id/1177843), as space admin, you should be able to remove restrictions from pages. When you say, "not allowing me to do," what message are you getting? After clicking the lock, are you still able to find the page under the restricted page settings? Also, what space permissions do you have beyond space admin?

Cheers,  
IL.

comments: author: Prasad Nagarale
body: Following are our latest observations. Use-Case:1  
When we tried to remove any active users from the "Restricted Pages" it seems to be the page is taking \< 2 mins time for refreshing and loading.  
During the page load time frame, the user is under the assumption of the application is not responding to the desired action.   
Use-Case:2  
If in case of removing inactive users from the "Restricted Pages", the applicable is throwing "You don't have permission to view this page" but the users have been removed successfully from the list of users.

![MicrosoftTeams-image (8).png](https://community.atlassian.com/t5/image/serverpage/image-id/239251i2E20E352EA4FDA93/image-size/large?v=v2&px=999 "MicrosoftTeams-image (8).png")


author: Ivan Lima
body: For your case-1, you need to check the logs. It's not normal what you're describing at all. In your case-2, this message relates to the page restriction, not permission---although it says "permission." Likely, there are other restrictions higher up in the page tree that restricts you from seeing this page.


Tags: confluence-server

server
JIRA macro
Asked by Keishi Susumu:

Hi

I am using JIRA macro on a confluence page to list JIRA issues in a table.  
I am running a query to pull all the issues having the same label and that includes different issue types of JIRA (Story, sub-tasks...etc).  
How do I make the table or display to show the relationship between the items in the list?  
(at least) I wish I have the column to display the "Parent" detail for sub-tasks to show they are tasks related to a specific Story.

Please advise


Answers:
author: Trudy Claspill
body: Hello [@Keishi Susumu](/t5/user/viewprofilepage/user-id/5138813)

Edit the page in Confluence. Click on the Jira macro to edit its details.

Click on the Display Options at the bottom of the macro configuration dialog.

![Screen Shot 2023-02-06 at 5.19.19 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/238527i57E2463D7C6F919D/image-size/large?v=v2&px=999 "Screen Shot 2023-02-06 at 5.19.19 PM.png")

From here you can change the fields that will display as Columns of data for your Jira issue list.

![Screen Shot 2023-02-06 at 5.21.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/238528i53FF4A84D8843DD7/image-size/large?v=v2&px=999 "Screen Shot 2023-02-06 at 5.21.14 PM.png")

Add the Parent field. That will show the parent Epic for issues in an Epic, and the parent issue for subtasks. For issues that have no parent, the column will be empty.

![Screen Shot 2023-02-06 at 5.22.55 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/238529i612B1084ADF75558/image-size/large?v=v2&px=999 "Screen Shot 2023-02-06 at 5.22.55 PM.png")

comments: author: Jordan Hauser
body: Does not function for subtasks in confluence 7.13.5, jira 8.20.7


Tags: cloud

confluence-cloud

jira

macro
Adding Inline comments to picture on confluence
Asked by Cristina Andrei:

Hi,

How can i add inline comments to a picture in Confluence?

Thank you.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Cristina Andrei](/t5/user/viewprofilepage/user-id/4982276) ,

you need to open image and drag pin in a specific location and then associate your comment there.

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/238571i4040CA498E11DBF0/image-size/large?v=v2&px=999 "Immagine.png")

Hope this helps,

Fabio

comments: author: Cristina Andrei
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

It helps me a lot, thank you.


author: Fabio Racobaldo _Herzum_
body: hey [@Cristina Andrei](/t5/user/viewprofilepage/user-id/4982276) , you are welcome


Tags: confluence-server

data-center

server
When I collapse the scroll position jumps to the top of page
Asked by khushboo_puri:

On any page where I use the expand macro, I can expand and collapse the area of content but when I collapse the scroll position jumps to the top of the page.


Answers:
author: David Sullivan
body: I am experiencing this issue as well. Complete headache for my users when the expand macro is towards the bottom of the page and they are jumped to the top of the page when they close it.


Tags: confluence-server

server
Confluence Jira macro shows Descriptions with text format characters
Asked by Randy Patterrson:

I have started working at a new company and their Confluence and Jira setup seems to be very vanilla compared to past companies. I have created a new Confluence page and using the Jira macro to pull in stories from Jira. I am noticing the Description field is showing markup text for indention, bold, and formatting special characters. I just want to see the text the way it was displayed in Jira. Is there a setting that an Administrator has to change so that the Jira macro works doesn't show the format special characters?


Answers:
author: Trudy Claspill
body: Hello [@Randy Patterrson](/t5/user/viewprofilepage/user-id/5139747)

Welcome to the community.

I believe that is happening based on a setting on the Jira side.

On the Jira side there are rendering options that can be selected for Paragraph fields like Description. The two choices are Default Text Renderer and Wiki Style Renderer.

If the Jira Administrators have chosen Default Text Renderer for the field, then you will see the formatting codes rather than the formatted content in Confluence in the Jira macro.

You would need to contact the Jira Administrators to request that the Renderer for that field be changed to Wiki Style.


Tags: cloud

confluence-cloud

jira

macro
Collect my meeting notes from different spaces ?
Asked by Valerie Blondel:

Hi there !

For RGPD reasons, we create one space by customer in our company.

Whenever having a meeting on one particular customer, we create a meeting note, in the Confluence space dedicated to that particular customer.

Is there a way for me to retrieve all the meeting notes I wrote, across all spaces ?

Thanks a lot !


Answers:
author: Ashish Bijlwan
body: Hi [@Valerie Blondel](/t5/user/viewprofilepage/user-id/4720233)

Please check if this <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Collect-your-meeting-notes-in-one-place/m-p/2134451#M2146> helps you.

Regards,  
Ashish

comments: author: Valerie Blondel
body: Hi Ashish,

Thanks so much for your quick feedback. Any native (free) solution you would know ?

Kind regards,

Val?rie


Tags: cloud

confluence-cloud

meeting-notes
Make attachments automatically download on local computer
Asked by Milena Karakasheva:

I have created a KB article and attached an Excel file. Is there a way to make attachments download automatically on the local computer? The local computer would belong to a user who is reading my article. I do not have full admin access so cannot check, and not able to find a knowledge article online.

Thanks!


Answers:
author: Dave Mathijs
body: Hi [@Milena Karakasheva](/t5/user/viewprofilepage/user-id/5139708) welcome to the Atlassian Community!

What's the reasoning behind having an Excel spreadsheet as an attachment to a KB article?

What information does it contain?

comments: author: Milena Karakasheva
body: Hi Dave, it is a template and the KB goes through the fields and explains how it should be populated and used to load some big data sets. My question focuses on the system's capability to automatically download the attachment on the reader's laptop.


author: Dave Mathijs
body: If it were to download automatically when visiting the KB article (Confluence page), it would be downloaded every time the page is visited, even if I just want to look at the KB article and prefer not to download the Excel spreadsheet.

Apart from that, it is not possible to my knowledge.


author: Milena Karakasheva
body: That wraps it up well. At least now I know... What you explained makes sense for most audiences, although in our case it is for IT admins so wouldn't have been an issue.

Thank you!


Tags: attachment

cloud

confluence-cloud

download
PDF Macro throws error when paging
Asked by Peter Krainer:

I added the PDF macro to several pages. When paging a JavaScript error is thrown and paging failes:

Uncaught TypeError: this.getView is not a function  
at com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=en-US:71:122  
at Qt (batch.js?locale=en-US:6:608773)  
at Rn.times (batch.js?locale=en-US:6:666340)  
at OC.SlideCache.preload (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=en-US:71:90)  
at f (batch.js?locale=en-US:412:2109)  
at i.trigger (batch.js?locale=en-US:412:1343)  
at i.set (batch.js?locale=en-US:412:3684)  
at i.next (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=en-US:54:220)  
at i.next (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=en-US:60:423)  
at mr (batch.js?locale=en-US:427:9385)

Is this a known issue? Does anyone know a solution or workaround?


Answers:
author: Richard Bukovansky
body: We are getting the same error with PowerPoint macro. Something got broken...


author: WilliamR
body: Also getting this error. Data Center version 8.5.4.


author: Kevin Calmant
body: Hi,   

Has anyone found a solution to this problem ?


author: Dirk Lindner
body: Same Problem in Powerpoint-Viewer (pptx, ppt)

Uncaught TypeError: this.getView is not a function  
at com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=de-DE:71:122  
at On (batch.js?locale=de-DE:6:609152)  
at vi.times (batch.js?locale=de-DE:6:666507)  
at OC.SlideCache.preload (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=de-DE:71:90)  
at f (batch.js?locale=de-DE:412:2109)  
at i.trigger (batch.js?locale=de-DE:412:1343)  
at i.set (batch.js?locale=de-DE:412:3684)  
at i.prev (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=de-DE:54:87)  
at i.prev (com.atlassian.confluence.extra.officeconnector:slide-viewer-resources.js?locale=de-DE:60:388)  
at mr (batch.js?locale=de-DE:427:9385)  
at i.\<anonymous\> (batch.js?locale=de-DE:427:9813)  
at i.prev (batch.js?locale=de-DE:427:987)  
at mr (batch.js?locale=de-DE:427:9385)  
at HTMLButtonElement.\<anonymous\> (batch.js?locale=de-DE:427:9813)  
at HTMLButtonElement.\<anonymous\> (batch.js?locale=de-DE:427:987)  
at HTMLDivElement.dispatch (batch.js?locale=de-DE:137:3915)

comments: author: Peter Krainer
body: Is this PDF Macro no longer supported?


author: Dirk Lindner
body: hi Peter, also wie ich mal gelesen habe sollten die Office-Makros l?ngst mal verschwinden. Da aber viele scheinbar ihr Veto eingelegt haben, hat man die Idee wohl fallen gelassen. Geht denn der Slider in der Makro-Vorschau? Bei mir ja, nur nicht wenn ich dann die Seite abspeichere.

Gru? Dirk


Tags: confluence-server

server
How can I get an overview of the pages which are permitted to a user group?
Asked by Philipp Gr?ter:

We have the page restrictions applied to different user groups. How can I get an overview of the pages that are assigned to one user group?


Answers:
author: Tom Zhu
body: If you are using DC version , this plug in [Permission Helper](https://marketplace.atlassian.com/apps/1220066/permission-helper?hosting=datacenter&tab=overview) will help ![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/239499i5E91CFCD3E3E776A/image-size/large?v=v2&px=999 "2.png")


author: Tom Zhu
body: You can do this by [SQL Query](https://confluence.atlassian.com/confkb/how-to-list-pages-with-restrictions-951412334.html)

If you are using the Cloud version ,maybe you need to install some SQL apps first ,

How-to Article ?[How to publish SQL queries to Atlassian Cloud](https://bobswift.atlassian.net/wiki/spaces/SQL/pages/24052001/How+to+publish+SQL+queries+to+Atlassian+Cloud)


Tags: cloud

group

restriction

user
How can I use a custom checklist name while still having it be a trigger?
Asked by Joshua Douglas:

I'm currently trying to set up a system where I'll be changing the name in a checklist fairly often, but I have commands that require me to use the checklist name as a trigger. I would prefer not to have to go in and manually change the command every time I change the checklist name. I've been playing around with the pattern and wildcard system and still haven't found a solution. Is there anyway I can write a command for a changing checklist name with a common variable that will allow it to still be recognizable?


Answers:
author: milynnus
body: [@Joshua Douglas](/t5/user/viewprofilepage/user-id/4755516)

Where rules involves a checklist and or item, the checklist name, item name and state are available. See

<https://help.trello.com/article/1157-variables>


Tags: butler

checklist

command
Integrating Slack w/ Trello
Asked by Monique Woodward:

When I attempt to add Trello as an App to my Slack Acct I am told I am not a member of a Trello Team, but I am part of a team called Trueface Team L10. Please advise?


Answers:
author: Vishaal S
body: Hello Monique,

For you to integrate Trello into Slack you'd have to be a member of the workspace on which the board under discussion is associated. Being a board member alone might not suffice. Could you please confirm if you're a member of the workspace as well?

Should that not be a problem, Let's potentially reset these connections to see if we can get it working from a clean slate:

* Open the board menu, and under the Slack Power-Up, select Remove Personal Settings.
* Go to <https://trello.com/my/account> and Revoke Slack if you find it in the Applications section.
* Go to Slack and in the channel, you planned to link, enter /trello unlink and /trello reset.

After that's all set, can you enter /trello setup in that channel and follow the Authorization steps it asks for? After that, give the Power-Up on your board a try once more and let me know if you're still seeing that error!
Comments - date and time tracking (response time)
Asked by Valeh Nabiyev:

Hi. I'm using Trello among different teams. And one team can create card in the board of others'. Every team have response time SLA. Are there any possibilities in Trello to track/monitor response time - duration between date of each comment?


Answers:
author: milynnus
body: [@Valeh Nabiyev](/t5/user/viewprofilepage/user-id/4755444)

Looks like you have to use a report power up like Bluecat or write you own program using Trello api.

comments: author: Valeh Nabiyev
body: Thanks for comment. Researched few power ups but couldn't find anything. A lot of report and tracking power up but nothing regarding comments time tracking. May you suggest smth?


author: milynnus
body: [@Valeh Nabiyev](/t5/user/viewprofilepage/user-id/4755444)

This is structure of a comment (aka filter on action by commentCard,copyCommentCard) :

```
dict_keys(['id', 'idMemberCreator', 'data', 'appCreator', 'type', 'date', 'limits', 'memberCreator'])
```

together with the card creation date you can write the report you need.


Tags: comment

sla

time-tracking
How can I add/remove items on a checklist so it updates on all the cards with the checklist?
Asked by Maria Patino:

I work for a nonprofit and for each new volunteer there is a process that they need to go through. Each volunteer is added as a card under the list titled "New Volunteers 2022." I have it automated so that the checklist "Volunteer Process Checklist" is added to each new card I create. My problem is that there are times when I need to add, remove, or reorder items on the "Volunteer Process Checklist." I already tried making changes to the "Volunteer Process Checklist" and copying the checklist items to all the volunteer cards but that is too time consuming. Is there a way I can get the changes I make to the "Volunteer Process Checklist" to update to the volunteer cards with the old "Volunteer Process Checklist?"


Answers:
author: milynnus
body: [@Maria Patino](/t5/user/viewprofilepage/user-id/4755345)

Under cascade, you can define a criteria to select the cards and for each card do a add or delete of the checklist item.

Do note that Trello would allow you to iterate through max 150 cards at a time aka in a command. If you have to handle more than that you might have to find a way to do this run multiple times by having different criteria. In the case for one client, it triggers a program to handle 1000+ cards.
How to add labels to a new card based on the linked card?
Asked by Victoria Cleary:

Here's an example of the process I want to have:

1. Create a new card for a task (i.e. place an order for parts)

2. Link that card to the appropriate project holder card (i.e. a card called Project #1 that all task cards related to the project are linked to)

3. Add the labels from the project card to the task card

I would like to automate the last step, but I can't figure out how to do it with lookups. Should I look to Zapier for this, or is Trello capable on its own?


Answers:
author: milynnus
body: [@Victoria Cleary](/t5/user/viewprofilepage/user-id/4755283)

Try using completion of custom fields as a trigger to do this. You will be using custom labels ie one with a name. You probably do not need Zapier to handle this.
One-click Done button
Asked by Tom Ostapchuk:

How can I get an automation button added to this right-click dropdown list? I used to have it configured in an old board to quickly move a card from one list to another (Done!). It was way easier than opening the card and using an automation there. I have enough lists in the board that it's easier than dragging across lists.

I could have sworn this functionality used to exist.

![Screen Shot 2022-02-11 at 11.43.10 AM.png](/t5/image/serverpage/image-id/183061iAA49D914DC071BCA/image-size/large?v=v2&px=999 "Screen Shot 2022-02-11 at 11.43.10 AM.png")


Answers:
author: Michael Pryor
body: You can add buttons to the back of the card. Instead of clicking the pencil icon to open the quick menu, just click anywhere on the white part of the card to open up the card.