youngmon/atlassian-qna huggingface dataset:
Early adopter with more than 10 boards trying free trial?
Asked by Viktoria Andrejeff:

Hello,

I'm an early adopter and have had more than 10 boards since before they changed it to maximum 10 boards. I recently signed up for the premium to try out a feature and will not be continuing after the free trial period.

Now I'm getting warnings that I need to upgrade or some of my boards will close down.

Does this apply to users that already had more than 10 boards before the free trial or users that opened up more during the trial period?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The 10 boards thing has applied to free accounts almost since Atlassian acquired Trello (I seem to remember it was actually more limited before they did, but don't quote me, I didn't become a real Trello user until way past then)

Atlassian licencing doesn't look to the past, it looks to what you are using now. If you have "too many" boards for the free version, you are going to have to drop some of them, to get yourself down within the limits.

comments: author: Viktoria Andrejeff
body: I've had and worked with 22 boards for a very long time, they are all active boards and I've even had them since before Atlassian took over. Surely they can't just remove those boards? I didn't create or add any new boards during my trial period, they were all there before.

Who can I contact about this?


author: Alex W
body: Hey [@Viktoria Andrejeff](/t5/user/viewprofilepage/user-id/5054716) - here to help! Yes, now that you've started a Premium free trial, the system will enforce the 10 board limit at the end of the trial, but I've overridden this on my end. Your workspace will have a 22 board limit going forward after the free trial to reflect your workspace's grandfathered status. If you have any questions, let me know.
Gestione check-list
Asked by stefano_puiatti:

Buongiorno, chiedo come sia possibile visualizzare le scadenze con un orario preciso di una check-list anche da smartphone. E anche se si possono ricevere delle mail o notifiche alla data inserita nella check-list. Grazie


Answers:
author: Ricardo Leone
body: Dovresti provare a usare i filtri per estrarre le card con scadenza.

Per le notifiche dovresti usare butler per creare una o pi? regole con cui associare alla scadenza un evento come l'invio di una notifica.

Spero di averti messo sulla giusta via.

comments: author: stefano_puiatti
body: Grazie per l'aiuto. Ma non riesco a trovare l'azione di farmi mandare una mail alla scadenza di una data impostata in una check list.


author: Ricardo Leone
body: Se puoi trasformare le entries della checklist in cards singole, come forse sai, puoi impostare una data di notifica (ps) a piacere.

C'? un recente progetto (Trello-item-alert) di implementare la funzione che vuoi nelle check-list avanzate, che ti segnalo comunque, linkato in questo post:

<https://community.atlassian.com/t5/Trello-questions/How-to-get-Trello-notifications-to-appear-for-due-dates-that/qaq-p/2057880>
acc?s gratuit ou payant pour un client observateur
Asked by studiobiwak:

bonjour , je suis architecte d'int?rieur et j 'aimerais utiliser trello pour mes chantiers .

est il possible de donner acc?s a mes clients ? leur espace d?di? sans que cela soit payant pour moi ?


Answers:
author: Alex W
body: Hey [@studiobiwak](/t5/user/viewprofilepage/user-id/5054614) - welcome to the Community!

I recommend having a read through my explanation of how subscriptions work in Trello here: <https://community.atlassian.com/t5/Trello-questions/Upgrade-questions/qaq-p/2128554>

Long story short:

* If you add someone to one board in your upgraded Premium workspace, you won't have to pay for them
* If you add someone to two or more boards in your upgraded Premium workspace or the workspace itself, you'll have to pay for them
* If you add someone to a free workspace or any boards in a free workspace, you won't have to pay for them
Notifications
Asked by Jennifer Kuyper:

A teammate is getting alerts for her own updates on Trello with the notification saying I've done them. It's only on my board this happens, we use Unito mirroing. Why is that?


Answers:
author: Lara
body: Hi Jennifer,

Thanks for reaching out!

Would you mind sending over a screenshot of an example notification?

I'll keep an eye out for your reply,

Lara  
The Trello Team
I am experiencing issues moving lists and cards from one board to another
Asked by Sean Marks:

Hello! I am attempting to fine tune our usage of Trello internally and have run into some snags. Currently I am trying to migrate a list with roughly 100 cards from one board to another. I have tried the Move list... option under list actions a few times and the list will disappear for a few moments and comes back to the same board and nothing moves. I have also created a button that will move individual cards to the list in the new board and that was working but has stopped after using it a few times. Has anyone experienced a similar problem and discovered a fix for it?


Answers:
author: Alex W
body: Hey [@Sean Marks](/t5/user/viewprofilepage/user-id/5054450) - welcome to the Community!

It's likely you have too many cards open on your board which is causing the issue here. I recommend having a read through this help doc that details this: <https://support.atlassian.com/trello/docs/troubleshooting-a-slow-board/>

Your button may have stopped working if you hit your automation quota for the month, is it working again now?

My recommendation would be to archive some cards (if you can) on the board you're trying to move cards from as a first step!


Tags: list

move
Working with volunteers - Are these paid user accounts?
Asked by Arno Doggen:

Hi there

We work with a lot of volunteers and would like to use Trello for (recurring) project management. However, the volunteers will only need temporary access and are not direct members of the core team. Do they need a paid user account? Can you work with free "guests" for certain boards?

Thanks in advance for your help,

Arno


Answers:
author: Brittany Joiner
body: [@Arno Doggen](/t5/user/viewprofilepage/user-id/5054255) if you're using Trello Enterprise, i believe you can have a concept of multiboard guests. But also if you're a non-profit, you could get a discount for using Trello! <https://www.atlassian.com/software/views/community-license-request>

comments: author: Arno Doggen
body: Thank you Brittany!


Tags: user

volunteer
We have a 75% discount as we are a non profit. How does this work? We are trying to purchase Trello
Asked by Anne Townsend:

We have a 75% discount as we are a nonprofit. How does this work? We are trying to purchase Trello Premium and currently use Trello for free.


Answers:
author: Victor N
body: Hi Anne, you can apply for the non-profit discount from here: <https://www.atlassian.com/software/views/community-license-request>   
Please let me know if you have further questions.
Bulk Actions Power Up Support
Asked by Susan_M:

I have an urgent need to contact Alex G, the creator of Bulk Action Power up.

The email I have for support is no longer valid.

Does anyone know how to contact him?

Thanks


Answers:
author: Alex G_
body: Hello Susan,

I am the creator of Bulk Actions Power Up. Our support email is active.

It's: [support@bulkactionspu.com](mailto:support@bulkactionspu.com). Maybe you misspelled it? ?

Please, email us, describe the issue you are experiencing, and we will assist you in any way we can.

FYI, We have replied to a support request from a Susan M. last Monday. If it was you, please check your mailbox again, including your spam folder.


Tags: bulk-edit
Is it possible to automate adding the same checklist to numerous cards?
Asked by Susan_M:

Every time we go through a process, we need to create an identical checklist on each of many of the cards in the process. The number of items being tracked could range from 1 - 20, Is there a way to create the checklist once and then automate its copying to multiple cards, or do we have to open each card individually to add the checklist?

Thanks


Answers:
author: Brittany Joiner
body: [@Susan_M](/t5/user/viewprofilepage/user-id/5054127) yes! you can do this with trello automation! For instance if it's a checklist you use regularly, like for packing, you can create a card with that checklist, and then make a rule to add it to specific cards.

You just need to define when you want that to happen, for instance if its when a card moves into a certain list, or when you click a button, or when it contains some text.

Here's an example of how one of mine is set up.

The trigger is when a card contains "pack" in the name:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220825i47FA2C31D7A0C994/image-size/large?v=v2&px=999 "image.png")

And the action for adding the checklist

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220824i65C12261D0A89199/image-size/large?v=v2&px=999 "image.png")


Tags: checklist
Trello change phone number associated with the account for 2FA
Asked by Randy Bueckman:

Logging into Trello it appears that a code is sent somewhere. I assume it is a phone number I associated with the account when I originally set it up. Most likely, that phone number does not have texting capability. I would like to change the phone associated with the account so I get the code on my text-capable phone. Currently, I have to use the recovery key each time I log in...


Answers:
author: Lara
body: Hi Randy,

Thanks for reaching out!

It looks like you have 2FA enabled on your Atlassian account. You should be able to disable 2FA and re-enable it with the correct phone number following these instructions:

1. From the [Two-step verification](https://id.atlassian.com/manage/two-step-verification) page, enter your **Account password** and select **Unlock settings** to get to your two-step verification settings. You won't see this option if you recently entered your password.

2. Under **Settings** , select **Disable two-step verification**.

3. From the confirmation dialog that appears, select **Disable** to stop using two-step verification.

More on 2FA here: <https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/>

All the best,

Lara  
The Trello Team

comments: author: Kevin Needer
body: Hello,

How do you change your phone number for the 2FA when organization admin requires it?


author: Lara
body: Hi Kevin,

Your organisation admin will need to remove 2FA from your account and re-enable it so you can use the correct mobile number.

You can send them these instructions: <https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/#Troubleshoot-two-step-verification-with-authentication-policies>

Hope that helps!

All the best,

Lara  
The Trello Team


Tags: code
Planyway Timeline View - Show only 3 days
Asked by Gabriella Br?ndli Ortiz:

Hi everyone

I would like to reduce the view of days in the timeline view to around 3 days instead of 1 week, because I feel like I am loosing too much space as I do not have that many Cards and therefore there is a lot of white space in the one-week view. This is why I would like to reduce the timeline-view to around 3 days.

Is this possible?

Thank you and best regards

Gaby


Answers:
author: Maria
body: Hi [@Gabriella Br?ndli Ortiz](/t5/user/viewprofilepage/user-id/5053052), it's Tania from Planyway, I'll be happy to advise.

You can zoom in the timeline using +/- buttons:

![timeline zoom.png](https://community.atlassian.com/t5/image/serverpage/image-id/221000i7DFB509D19DD10DB/image-dimensions/278x137?v=v2 "timeline zoom.png")

Or switch to the calendar view and scale it to 3-days:

![calendar scaling.png](https://community.atlassian.com/t5/image/serverpage/image-id/221002iB0AE156BF393F9C7/image-size/large?v=v2&px=999 "calendar scaling.png")

Let me know if you have any other concerns or questions, I'll be happy to help.

Kind regards,

Tania

comments: author: Gabriella Br?ndli Ortiz
body: Hi Tania

Thank you so much!

I was able to find the calendar view and scale it to 3-days. However the first option with the +/- I could not find. Which view is this? I checked the board-view, calendar view, timeline view and timetracking view and I could not find the +/-?

Thank you and best regards

Gaby


author: Maria
body: Hi Gaby :)

The "+/-" buttons should be there on the timeline, please check if you can see them on the right:

![timeline zoom buttons.png](https://community.atlassian.com/t5/image/serverpage/image-id/221487i6C378B55669FA6E2/image-size/large?v=v2&px=999 "timeline zoom buttons.png")

To zoom the timeline in and out, you can also use a touchpad on a laptop or hold down Ctrl/ Cmd and scroll the mouse will.

Regards,  
Tania


author: Gabriella Br?ndli Ortiz
body: Perfect, thank you so much!


author: Brittany Joiner
body: [@Maria](/t5/user/viewprofilepage/user-id/3973112) might be able to help answer this one!


Tags: planyway
How to unblock member?
Asked by Petr Polak:

Hello, Please, how can i unblock member in my project? My team member can?t visit project, because is blocked for unactivity reason.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Petr Polak](/t5/user/viewprofilepage/user-id/5052363) and welcome to the community,

Raise a ticket here <https://trello.com/en-GB/contact#/>


Tags: block
unable to access slack power-up settings
Asked by Lizaveta Alisevich:

Can't access Slack settings on a new board. Tried it in a browser on my phone, nothing seems to be happening either. Any idea how to fix it? and yes, I've cleared cache

![Screenshot 2022-10-14 at 10.40.44.png](/t5/image/serverpage/image-id/220733iF3748638CFB12A2F/image-size/large?v=v2&px=999 "Screenshot 2022-10-14 at 10.40.44.png")


Answers:
author: Lara
body: Hi Lizaveta,

Thanks for reaching out!

Is this only happening when you use the browser on your phone? Does this also occur when you use a desktop web browser? Please try an incognito/private window as well!

I'll keep an eye out for your reply,

Lara  
The Trello Team

comments: author: Lizaveta Alisevich
body: Hello!

No, the screenshot is from a desktop browser. tried a private window, doesn't work.


author: Lara
body: Hi Lizaveta,

Are you able to test in a *different* browser (i.e. Google Chrome, Firefox)?

I'd also recommend the following browser troubleshooting steps: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

Lara  
The Trello Team


author: Lizaveta Alisevich
body: Hi,

well, it magically worked today in Chrome. but why can't I suddenly access any settings in safari? it doesn't make sense.


Tags: board

configuration

power-up

slack
Adding or removing members
Asked by Alexandra Clark:

When I first started using Trello it seemed relatively easy to add members by their email address. Now it has become a bit more complicated and confusing.

I am trying to add someone (new to the group and to Trello) and I have either sent them multiple invitations, or none. There is now no clear indication that an invitation has been sent out (and is therefore pending).

Initially, persons on the private board were sent an invitation (with the link) to them, and a clear indication that this had happened was the 'INVITE' button, and afterwards, it would show as 'Pending' with the other members shown.

Later on, there seemed to be created a difference between Workplace and actual Boards, so I had to make all members workplace members. This was handy when some (who left the work group) had to be removed. But now, it is really not user-friendly to just add someone using their email address...


Answers:
author: Brant Schroeder
body: [@Alexandra Clark](/t5/user/viewprofilepage/user-id/5053778) Welcome to the Atlassian community

The way access has been granted has had some changes to provide a wider varieties of ways for people to connect. You can however add individuals to boards still. <https://support.atlassian.com/trello/docs/adding-people-to-a-board/> or like you stated add them to the workspace <https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/>

comments: author: Alexandra Clark
body: Thank you. It worked. Now I need to remove 'Guests' from the workplace. These are people who have left the team.

Also, when I try to tag someone (using the @ ), I get more options than there are members on my board. There should only be 10 active members. How do I fix that as well?

Thank you.


author: Brant Schroeder
body: [@Alexandra Clark](/t5/user/viewprofilepage/user-id/5053778) This is how you remove individuals from a board <https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/>

I believe as you remove the users then they should not show up in the tag list.
???????????????????????????????????????????
Asked by ????:

* ???? ???????? $12.50 + ?? $1.25/?

* 8?????????????

????8????????????Trello [Premium](https://trello.com/business-class) ??????????????????

**??????????**


Answers:
author: Yumi Nakajima
body: [@????](/t5/user/viewprofilepage/user-id/5044130) ?

Trello ???????????????????????????????????????????????????

?? 8?????????????? Premium ?????????????? 1?????????

**110??? : (??) 12.50?? x 8 ???? x 1.1 (???10%)**

??????

??????????????[??????????](https://www.atlassian.com/ja/company/contact/japan)?????????????
Does ondemand bamboo support unit testing out of the box?
Asked by Mike Vandre:

Finally got my source code downloading and building through bamboo. Went to create a new task to run the unit tests on the code and noticed that there are no available executables to run the tests (nunit or otherwise). Does this mean that ondemand does not support this? Do I have to create a custom elastic image or am I missing something?


Answers:
author: Przemek Bruski
body: You should run tests through your build process (or script tasks). Bamboo has test parsers that will be able to parse the output.  


Tags: cloud
Code Review Process with Bamboo Crucible and Stash
Asked by JL:

We want to implement code reviews at our company, but are not quite sure how the process would work. We currently use JIRA / Fisheye, Jenkins and svn, but would like to switch to Git.

We were considering using Bamboo (instead of Jenkins), Stash, Crucible, and (possibly) Clover and Greenhopper. Do these products work together well? We're most concerned about Stash, Crucible, and Bamboo getting along.

Our basic idea would be to basically input a build (\& test) + review before the automatic Stash merge. Is this possible to do? Are we approaching this the wrong way?

Thanks!


Answers:
author: James Dumay
body: You are certainly approaching this the right way :)

Bamboo detects new branches, creates builds for each branch, merges changes from master into the current branch and runs the tests against the result (you can optionally push back to master if the tests pass). Take a [read of this blog that shows you how to get it all working](http://blogs.atlassian.com/2012/04/bamboofeature-branch-continuous-integration-hg-git/).

comments: author: JL
body: Is it possible to do a code review in the middle of there though? That's where we're a bit stuck...nothing seems to mention integration with Crucible.


author: Jens Schumacher [Atlassian]
body: If you are using Stash, you can use Pull Requests to do the code review. Take a look at our release notes for more details.

<https://confluence.atlassian.com/display/STASH/Stash+1.3+release+notes>

The Stash team uses story branches and creates Pull Requests for reviewes. Although builds are run, they are currently not integrated into Stash. We will post a more detailed blog post about our own development process in the coming week.


author: Semyon Vadishev
body: My reply isn't strictly relevant to the question, so I put it as a comment here.

As you are switching from Subversion to Git, consider using [SVN Importer Plugin](https://marketplace.atlassian.com/plugins/org.tmatesoft.subgit.stash-svn-importer "SVN Importer Plugin") for Stash to migrate the project's history. The plugin is Free; it's built upon [SubGit](http://subgit.com "SubGit"), so it has the highest fidelity of translation among all the converters available. For more details refer to [the official site](http://subgit.com/stash "SVN Import Plugin for Atlassian Stash") or contact us at [support@subgit.com](mailto:support@subgit.com "TMate Software Support").


Tags: bitbucket-server

fisheye-crucible
Bamboo Admin Link
Asked by Galen Pyle:

Hello! The administrator link seems to have disappeared within Bamboo. I notified the project manager and he was able to send me a URL to the Administrator page and I can access the Admin page directly from the URL, but I cannot access the Admin page directly from the Bamboo console. Additionally, the link to configure SSH access to an EC2 elastic build server instance seems to have disappeared.


Answers:
author: SimonS
body: Hi Galen,

The Bamboo OnDemand header changed recently and moved some things around. You can still access the admin menus by clicking on the gear icon next to your picture in the upper-right hand corner of a Bamboo dashboard.

Not sure about the SSH link though...

-Simon

comments: author: Galen Pyle
body: Thanks, resolved!


Tags: cloud
Deploying with Bamboo onDemand, is it possible?
Asked by carlos benitez:

Hello,

I am using Bamboo onDemand. I have a build plan to compile and test my project. I would like to deploy it after that, so I created a new step. I clicked the "add task" button and a popup showed up, with all the possible tasks that I can create. There are several task categories: Builder, Tests, Source Control, and all of them have different options to choose, but Deployment don't have any option.

Should I configure something in order to create deployment tasks?

It must be possible because [other people can do it](../80931/restart-tomcat-after-deployment-using-bamboo "Restart tomcat after deployment using bamboo"), but if it's a mistake and it is not possible, maybe   
the [onDemand restrinctions](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand#RestrictedFunctionsinAtlassianOnDemand-Bamboo "Restricted Functions in Atlassian OnDemand") page should be updated...

Thank you for your help.


Answers:
author: James Dumay
body: Hi Carlos,

I know its misleading, but the Deployments categeory is empty because we don't have any Tasks availabe specifically for deployment on Bamboo OnDemand yet (When we add the latest in development release to Bamboo in the next few months, we will have SCP and Tomcat Tasks).

You can use a Script task to call out to any tool you want. For example, you could use a script Task to execute scp and upload files to a web server.

Where do you want to deploy to? What kind of project are you building?

Thanks  
James

comments: author: carlos benitez
body: Thank you, James.

I want to deploy a war file into Tomcat, preferably in the same elastic instance where the project is built. Is that possible using the default EBS images or should I configure a new one?


author: James Dumay
body: You could [create your own EBS snapshot](https://confluence.atlassian.com/display/BAMBOO/Configuring+elastic+instances+to+use+the+EBS) that contains a script that sets up Tomcat when the instance starts.

Out of curiocity, why do you want it on the same instance as the agent? If Bamboo shuts down while the instance is running or you shut down the agent in the Elastic Bamboo administration your tomcat server will be shut down too.


Tags: cloud

deployment