youngmon/atlassian-qna huggingface dataset:
...\AppData\Local\Atlassian\SourceTree\git_local\share doesn't exist
Asked by emorway-usgs:

I use SourceTree to interact with GitHub repos. I interacted (pushed) to a repo as recently 10/22/2016. As of today, I can't do anything with SourceTree. If I try to clone a repo, for example, I get a message shown below. However, I notice that the directory "C:\\Users\\emorway\\AppData\\Local\\Atlassian\\SourceTree\\git_local\\share\\" doesn't even exist? Liberal usage of google has led me to all sort of permutations of the "SSL certificate problem: unable to get local issuer certificate" message, but I can't figure out how to resolve this.

Can someone please help me figure out how to set up the templates I need to resume interacting with Git repos?

I'm using windows 8 with the latest version of sourceTree (I uninstalled, restarted my machine, and reinstalled in hopes the certificates would populate themselves).

error_2.png

[](https://community.atlassian.com/t5/Sourcetree-questions/AppData-Local-Atlassian-SourceTree-git-local-share-doesn-t-exist/qaq-p/73598?attachment-id=9453){#link_1168bd2b49c68d}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/2073/1/error_2.png){#display_1168bd2b49c68d_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/AppData-Local-Atlassian-SourceTree-git-local-share-doesn-t-exist/qaq-p/73598?attachment-id=9454){#link_1168bd2b49c68d_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/2073/2/github.PNG){#display_1168bd2b49c68d_2}


Answers:
author: Seth
body: The templates issue is unrelated. You can find a fix for it here: <https://answers.atlassian.com/questions/250260>

Maybe that will resolve the SSL issue, too. If not, did you find this answer on stackoverflow? It specifically relates to the SSL error you mention occuring in SourceTree: <http://stackoverflow.com/a/38460722/1476926>


author: emorway-usgs
body: Another individual using sourceTree in my office has also starting getting this error related to SSL certificates. Are there windows updates that can cause this issue?github.PNG
SourceTree won't launch after update to 1.9.6
Asked by Jeanne Petrangelo:

My older 1.9.5 does work if I re-install that, but 1.9.6.0 does nothing at all if I try to launch it. It does not even leave any messages in AppData\\Local\\Atlassian\\SourceTree\\sourcetree.log.

What might be preventing it from opening?

I'm running Windows 10.


Answers:
author: tstickel
body: Where can i get 1.9.5 --\> 1.9.6 just locks up my main windows 10 desktop and spawns off tons of processes "git for windows" with no ending... I need an older version!
Can you still use the Comala Read Confirmations for external users?
Asked by Ella Thilaganathan:

We have lists of policies that must be read by external users who are not part of our Confluence plan. Am I able to share the policies with them and track who had read and completed these policies using Comala Read Confirmations?

My understanding it that it tracks Confluence users names in the read confirmation and therefore external users may be tracked as anonymous? If Comala Read Confirmations can not be used, is there another app that would work?


Answers:
author: Ste Wright
body: Hi [@Ella Thilaganathan](/t5/user/viewprofilepage/user-id/5332767)

I think this would be difficult - as how would Confluence track a specific user who is not logged in? If your site is public (i.e anonymous access is active), I don't think you'd be able to track users who don't login also.

Have you considered using the [guests](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/) feature instead, and seeing if this can be used with that App?

Ste


Tags: cloud

confluence-cloud
Confiforms: Set values as key=value pairs, separated by & (as request parameters) for inline 'Add'
Asked by Patrick Liang:

Our organization recently upgraded Confiforms from 2.18.13 to 3.5.8. It is causing a lot of tableviews stop working.

Form definition:

There is a field definition called category (drop down type: i.e 1:Cat1, 2:Cat2, etc.)

Table view:

Set values as key=value pairs, separated by \& (as request parameters) for inline 'Add':

we used to set it as "category=1" without including a field in the tableview directly and it worked fine. However, after the upgrade, it stopped working unless we add the field of "category" in the tableview.

What it means is that:  
- If we do not include the field "category" in the tableview, when we add a new record inline, it won't set the category=1 automatically.

- If we add the field into the tableview, then it sets the category correctly as 1

- Before the upgrade, we didn't have to include this field in the tableview because we wanted to hide it and automatically set it. But after the upgrade it stops working.

Can you please help provide a direction how we should fix it?

Thanks,


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Patrick Liang](/t5/user/viewprofilepage/user-id/144224)

Sorry about that. This is a confirmed (now) regression - will provide a quick fix as part of the 3.6.1 version release

Alex

comments: author: Patrick Liang
body: Excellent. Thank you, Alex.


Tags: confiforms

unknown-hosting-type
Can we upgrade confluence to version 8.4.3 with downtime?
Asked by JAMBHULKAR_SUYOG_SATYANAND_EXT:

How to upgrade confluence from version 8.4.2 to 8.4.3? with downtime or without downtime?


Answers:
author: Laurie Sciutti
body: Hello [@JAMBHULKAR_SUYOG_SATYANAND_EXT](/t5/user/viewprofilepage/user-id/4859770) \~ refer [here](https://confluence.atlassian.com/conf84/upgrading-confluence-1255449286.html) for guidance.


Tags: confluence-server

server
Disbale Downloading VIdeos
Asked by Zein Saaeda:

Hello there  
I'm uploading videos directly to a confluence page, so i want to prevent users from downloading the video (a download button showed on the video).  

Is that able to be done on confluence?


Answers:
author: Craig Nodwell
body: Hi [@Zein Saaeda](/t5/user/viewprofilepage/user-id/5213649) remove the link, add the multimedia macro point it to the attachment.  
Edit page  
Click Video  
Show As Link  
Remove Link  
Remove Text  
Add Multimedia Macro  
Point Macro to Attachment.

comments: author: Zein Saaeda
body: can you please send me a screenshot on how to click video?!


author: Craig Nodwell
body: in edit page you click your mouse on the video link you attached to the page


Tags: cloud

confluence-cloud
Jira macro doesn't contain Project - Issue Type - .. fields
Asked by Alex Kiselev _Itransition_:

Hi Community.

I have a question about Confluence-to-Jira integration.

We are on Jira 9.4 and Confluence 5.9 (quite legacy one).

Jira and Confluence are connected via App link and works fine.

For example jira-macro correctly displays issues and filter result.

But on the tab 'Create a new issue' I can see only 'Jira' field

but not 'Project' , 'Issue Type' ...

I suppose this is connected to the legacy Confluence version.

But is there any confirmation or workarounds?

Thank you.

Alex.


Answers:
author: Craig Nodwell
body: Hi [@Alex Kiselev _Itransition_](/t5/user/viewprofilepage/user-id/591562) can you please provide a screenshot.

comments: author: Alex Kiselev _Itransition_
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516)

Please find the screen below.

On investigation I have found that Confluence is loading the Jira projects to be placed on the form with

\<Confluence URL\>/rest/jira-integration/1.0/servers/\<ServerID\>/projects?_=XXX

And this REST call fails with

```
JiraErrors{errorMessages=[Issue Does Not Exist], errors={}}
```

![issue creation Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/284431i42E97D74A34A3D0E/image-size/large?v=v2&px=999 "issue creation Capture.PNG")


Tags: confluence-server

server
"Import Word Document" option is not shown
Asked by Giovanni Cardillo:

Hi,

I'm using Confluence 7.19.1

I tried to execute the procedure described on this page to import a word document

<https://confluence.atlassian.com/conf719/import-a-word-document-into-confluence-1157466529.html>

but unfortunately I can't see the "Import Word Document" option when I expand the "three dots" menu.

![Screenshot 2023-10-04 15.32.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/284423iD35AF091A124E1BA/image-dimensions/235x254?v=v2 "Screenshot 2023-10-04 15.32.20.png")

I'm a Confluence Administrator and I couldn't find any configuration about that.

Could you help me, please?

Thanks in advance

Giovanni


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Giovanni Cardillo](/t5/user/viewprofilepage/user-id/5332543) and welcome,

please could you specify your confluence version? Btw, in the app UI, (all apps), search "**Office Connector plugin**" and verify that all modules are enabled.

Hope this helps,

Fabio

comments: author: Giovanni Cardillo
body: Hi Fabio,

on my Confluence instance the "Office Connector plugin" was disabled, but I didn't know where to look for it.

Thanks to your suggestion I got it.

In the Confluence Administration Panel \>\>\> Atlassian Marketplace \>\>\> Manage Apps I found it and set to Enabled.

Thanks for your help,

Giovanni

![Screenshot 2023-10-09 16.27.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/285252iEC5E5D937D5CD1F0/image-size/large?v=v2&px=999 "Screenshot 2023-10-09 16.27.30.png")


author: Fabio Racobaldo _Herzum_
body: hey [@Giovanni Cardillo](/t5/user/viewprofilepage/user-id/5332543) ,

I'm glad that my answer helped you to figure out your issue.

Fabio


Tags: confluence-server

server
Translator for Confluence guests
Asked by eva.huele:

Hi,

I am looking for an app that can translate the pages within my space into another language and is available to guest users as well.

I've been looking through the Translator App which are listed in the Confluence Marktplace Apps. But so far I only find translator apps, in which an edit view is required. Or I can not find the needed information regarding this at all.

Can anyone advice me on a usable translator app for my Confluence Cloud Space?

Br,

Eva


Answers:
author: Craig Nodwell
body: Hi [@eva.huele](/t5/user/viewprofilepage/user-id/5332604) welcome to the community. Have you reviewed this [app](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview&hosting=cloud#:~:text=Just%20use%20a%20language%20macro,in%20their%20preferred%20language%20only.)?

comments: author: Rodrigo
body: Hello [@eva.huele](/t5/user/viewprofilepage/user-id/5332604), and welcome to the Atlassian Community as well.

My name is Rodrigo, and I am working with the team behind [Translations for Confluence](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview&hosting=cloud#:~:text=Just%20use%20a%20language%20macro,in%20their%20preferred%20language%20only.), the app that [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516) recommended (thank you very much!).

This app can help you organize and display your Translations, and anonymous users can use a *dropdown menu* to select their desired language. Remember that it is not an automated translation app; we focus on privacy \& security first.

Besides us, multiple other apps in the [Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=translations) can help you, with and without automated translations, depending on your use case.

May I ask more about "translators where an edit view is required"? Perhaps we can sit together and have a demo as well.

All the best  
Rodrigo


author: eva.huele
body: Looks promising! I will give it a try. Thanks!


Tags: cloud

confluence-cloud
Hide activites on the Confulence profil
Asked by MiriamG:

When a person logs into our Confluence site and clicks onto a user profile they see all the Activity that user has completed on the website. I would like to know how I can remove the activity feed from a user profile.

Thanks for your help!


Answers:
author: Brant Schroeder
body: [@MiriamG](/t5/user/viewprofilepage/user-id/5270738) If you are on cloud you can not hide it. If you are on data center you could remove it using CSS. Is there a reason you are concerned with it showing?

comments: author: Brant Schroeder
body: [@MiriamG](/t5/user/viewprofilepage/user-id/5270738) if this was helpful can you accept it to help others?


author: licensemanagement_bdr_de
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

with CSS its only possible to hide the activity feed.

A possibility to remove it completly would be good.

Regards,

maurice


author: Brant Schroeder
body: [@licensemanagement_bdr_de](/t5/user/viewprofilepage/user-id/3465682) you can edit the code to remove it. I would advise against that and just use CSS.


Tags: unknown-hosting-type
no user suggestions appear when typing @
Asked by ???:

When I type @ in Confluence, no user suggestions appear, and my "Disable AutoFormatting" and "Disable AutoComplete" options are unchecked.


Answers:
author: Barbara Szczesniak
body: [@???](/t5/user/viewprofilepage/user-id/5332539) Welcome to the Atlassian Community!

I just got to the stage where I am @ mentioning people in my pages and noticed that I have the same issue.

I have found that it works when I select the **@** button on the editor toolbar. I can then select another user from the list presented.


Tags: cloud

confluence-cloud
Community answers and posts are not visible
Asked by Rodrigo:

Good day Community fellows,

I just realized that my answers post disappeared on page reload. Could anybody be so kind as to help me or redirect me to the appropriate support channel?

That would be super!

All the best,  
Rodrigo


Answers:
author: Andy Heinzer
body: Hi [@Rodrigo](/t5/user/viewprofilepage/user-id/4988097),

It appears that a few of your posts were incorrectly flagged as spam by our automated detection system. Sorry about that. I have restored these to the site.

Regards,

Andy

comments: author: Rodrigo
body: Hello [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137)

Nothing to apologize for, completely understandable. And likewise thanks a lot for your help!

All the best  
Rodrigo


author: Margo Sakova - OKR Board for Jira by Oboard
body: Hi [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137)  

I've got the same issue. I've tried multiple times to reply to the question of our app user, and it disappears each time. Can you please help me out there?  

This is a question about our product, and I really need to provide guidance here  

This is the discussion: <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/For-OBoard-OKR-can-you-link-sprints-instead-of-issues-epics-to/qaq-p/2532406#U2539396>  


author: Andy Heinzer
body: Hi Margo,

When you post something to the site, there is a possibility that the system could automatically flag your content as spam. It seems that is what happened here. Trying to post the same content again will only cause the system to flag that as spam again too. I have marked all these posts as not spam, but now we have duplicates all over that thread. I will work to clean that up.


author: Margo Sakova - OKR Board for Jira by Oboard
body: Thank you, Andy!  
I'm new to the community. If you can share some tips on how to avoid getting flagged, that would be awesome


author: Andy Heinzer
body: Editing your own posts to add a link, this is commonly done by spammers on our site so the system commonly flags those events as spam. Or reposting the same content to the site in a short time frame, these are commonly automatically flagged as spam.


author: Margo Sakova - OKR Board for Jira by Oboard
body: Well, I've added a link. That might be the case  
But as for the same content - definitely no, though I've seen that error while trying to publish an answer


Tags: cloud

community

confluence-cloud
???????? ?? ??????
Asked by ??????? ?????????:

???-?? ????? ?? ??? ? ????? ???????. ??????????, ?????????? ??? ???. ???? ??? ????????????, [?????????? ? ?????? ?????????](https://support.atlassian.com/contact/). (????????????? ???????? ??? ????????????? Atlassian: 9d2b572e35285c4b)


Answers:
author: Akbar Gulaliyev
body: Hello, welcome to the community.  

I guess the reason maybe your site region. The best way to clarify problem is to submit a ticket to Atlassian Support as it's written in your error text.


Tags: cloud

confluence-cloud
Merge the contents of two confluence portals into one
Asked by Saayan Choudhury:

Is there a simple way to do it or do we have to move (export + import) page by page? thanks


Answers:
author: Aron Gombas _Midori_
body: There is a dedicated page for this: <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/>

You are probably looking for the "merge two Confluence Cloud sites" guide!


Tags: cloud
Access is restricted on my free plan, no option to un-restrict to any logged on user
Asked by r_a_meier:

Dear community,

I have a free tier site on confluence, and have added 6 users I would like to collaborate with, unfortunately, none of them are able to see the space that was created (I even sent a direct invite to them)

Any option for opening up says that I am on the free version and to manage permissions I need to be on a paid subsciprion.

My understanding is that the spaces should by default be open to all logged on users? and I should not be able to restrict permissions. I seem to be in the opposite position.

Users who have followed my invite get the message "You've stumbled on a restricted space."

Any help appreciated.

Robert


Answers:
author: r_a_meier
body: Ok, I upgraded to standard on the free 14 day trial, hoping can go back to free at the end.. what I can see now (after permissions are visible) is the users are not in the default space access group.. only org-admins?

Surely this is incorrect or does everyone have to be org admins. ? Either way, I have added users:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/284840iCBC4246D82B1A0B7/image-size/large?v=v2&px=999 "image.png")

At the end of the trial if there is a problem with access again, I guess I will make everyone org-admins.

Thanks,

Robert


author: Bert van Dijk _TMC_nl_
body: Hi [@r_a_meier](/t5/user/viewprofilepage/user-id/5332336) ,

Atlassian doesn't allow you to set permissions with the free plan:

<https://www.atlassian.com/software/confluence/pricing>

I would suspect the people don't have the right (free) license. Please review:

<https://XXX.atlassian.net/admin/users>

comments: author: r_a_meier
body: Hi [@Bert van Dijk _TMC_nl_](/t5/user/viewprofilepage/user-id/681755)

Thanks for the reply, this is a example of a user that is not able to access, could you indicate what permissions they need?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/284365iD4E68E235A9607CB/image-size/large?v=v2&px=999 "image.png")


author: Bert van Dijk _TMC_nl_
body: Hi [@r_a_meier](/t5/user/viewprofilepage/user-id/5332336) ,

I don't recognise the screenshot. If I

1. click on the link <https://XXX.atlassian.net/admin/users> (change the XXX for your site)
2. I see a list of users. Pick one of them
3. Manage the access

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/284395i4A3BB77E21433DA3/image-size/large?v=v2&px=999 "Untitled.png")


author: r_a_meier
body: Definitely a different view, :) Maybe a different version, it does have the same info?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/284441i896727695B929330/image-size/large?v=v2&px=999 "image.png")


author: Bert van Dijk _TMC_nl_
body: What does it show for the other users? Do they have "user" access?


author: r_a_meier
body: Yes, the other users have a similar view, and are listed as users

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/284566iED44923400C1B04C/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
Calendar
Asked by Aswathi D:

Hi

One user is able to access the page which has a calendar.

But he can't see any events or add events in that calendar, just a empty calendar..

Why ?

Can anyone help me ?


Answers:
author: Kseniia Trushnikova
body: Hi [@Aswathi D](/t5/user/viewprofilepage/user-id/4742823),

Are there any restrictions for this calendar? To check it, select **More options ...** to the right of the calendar's name and then choose **Restrictions** . Please see more info here: [Restrict a Calendar](https://confluence.atlassian.com/conf85/restrict-a-calendar-1283360604.html).

comments: author: Aswathi D
body: Hi thanks for the reply

But no restrictions are there ..I have checked already


Tags: confluence-server

server
How should the creator of a page on Confluence do to grant authorization to a user?
Asked by Alessandro Fabbretti:

Dear community

the user submit a permission request with their account; The administrator receives an email with a link which however takes you back to the project page itself and I don't understand how I can accept his request... Thanks for your help


Answers:
author: Brant Schroeder
body: [@Alessandro Fabbretti](/t5/user/viewprofilepage/user-id/5332409) Welcome to the Atlassian community

You will need to provide space access for the individual - <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/> and page permissions if needed.

comments: author: Brant Schroeder
body: [@Alessandro Fabbretti](/t5/user/viewprofilepage/user-id/5332409) can you accept the answer to help others?


Tags: cloud

confluence-cloud
Do I need to upgrade postgreSQL 10 to 12 if I want to upgade confluence to 7.19.14
Asked by Rony Ashfaque:

Do I need to upgrade postgreSQL 10 to 12 if I want to upgade confluence to 7.19.14

OR it is optional to upgrade postgresql


Answers:
author: Carlos Garcia Navarro
body: Hello [@Rony Ashfaque](/t5/user/viewprofilepage/user-id/5332159) ,

Welcome to the Community! According to the[supported platforms article](https://confluence.atlassian.com/conf719/supported-platforms-1157467959.html) for Confluence 7.19.14, PostgreSQL is supported for versions PostgreSQL 12 or higher, which means that while you could use earlier versions, Atlassian will not offer support for, or fix bugs related to, running Confluence with this database.

From the[official announcement](http://?https://confluence.atlassian.com/conf719/end-of-support-announcements-for-confluence-1157467960.html#EndofSupportAnnouncementsforConfluence-database202207) about deprecated databases in Confluence:

* Confluence 7.20 and earlier versions will continue to work with MySQL 5.7, PostgreSQL 11 and H2 embedded database, however, we will not fix bugs affecting this database after the [end-of-life date](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html) for your version of Confluence.
* Confluence 7.17 and earlier versions will continue to work with PostgreSQL 10, however we will not fix bugs affecting this database after the [end-of-life date](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html) for your version of Confluence.

comments: author: Rony Ashfaque
body: Thanks Garcia.

Just to confirm Can I upgrade postgresql to 12 once i get to Confluence 7.19.14


author: Carlos Garcia Navarro
body: Yes, you should be able to. Support for PostgreSQL 12 is available since Confluence 7.17: <https://confluence.atlassian.com/doc/preparing-for-confluence-7-17-1108683637.html>


author: Rony Ashfaque
body: I have downloaded atlassian-confluence-7.19.14.tar.gz but could you tell me the procedure for manual upgrade using this.

I was following this but looks like it's not complete/detailed

<https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html>


author: Carlos Garcia Navarro
body: Hmm... in which step are you? Is there anything in particular that you find missing?


author: Rony Ashfaque
body: Please disregard my previous query.

I need below information.

I was testing the upgrade in the non-prod env and found that it asked for overwrite database.

Is there any option to upgrade confluence keeping existing database intact.


Tags: unknown-hosting-type