youngmon/atlassian-qna huggingface dataset:
Two bugs with 'invite users by email'
Asked by Aaron Cody:

1. when the email arrives, it appears to come from 'Anonymous (Confluence)' .. in the email server settings from: is set to: ${fullname} (Confluence)

so $(fullname) is resolving to Anonymous, which is a bug, because the admin full name is set to 'System Admin' in the admin profile....

2. when the email arrives in the destination inbox, there is no visible link .. however if i hover over the space at the bottom of the email, there is a clickable link there (you just can't see it) .. and clicking it sends you to the signup web page...

UPDATE: #2 appears to be a bug in the email client .. as it showed up ok when I send an invite to Gmail ...


Answers:
author: AnnWorley
body: I tested sending invitations with the From Name:

```
${fullname} (Confluence)
```

and it does resolve to anonymous rather than to the administrators name that is doing the inviting. The issue was brought up before with regard to the daily digest being sent from Anonymous:

[Daily Digest sent with From set to 'Anonymous' due to ${fullname} resolving to Anonymous](https://jira.atlassian.com/browse/CONFSERVER-23802)

On my test instance the subject of the email does include the fullname of the admin who invited the person.

comments: author: Aaron Cody
body: any idea when this will be fixed? seems it has been broken for years ... nobody trusts emails from 'Anonymous' .. think guys in scary looking masks....


author: AnnWorley
body: It was not on the list to be fixed as it was closed as "not a bug". I opened a new ticket, feel free to press your case directly with the development team on the publicly facing issue:

[As an admin I would like the invitation email to be "from" the administrator not "Anonymous"](https://community.atlassian.com/t5/Confluence-questions/Two-bugs-with-invite-users-by-email/qaq-p/610113)


author: Aaron Cody
body: that link just redirects back to here....


author: AnnWorley
body: Derp! Here's the raw, unfancy link:

<https://jira.atlassian.com/browse/CONFSERVER-52872>


author: Nylz
body: This is still happening in Version 7.6.2. Makes invitations get stuck in spamfilters of some of ourcustomers.

This is a bit embarrassing because I try to convince them, that Confluence is better than their Microsoft-solution... eliciting them a knowing smile. Atlassian will not fix it "due to limited demand".

Maybe we should review the Microsoft-Solutions, our customers suggested, in a more open minded way. :-/
Problems with deleting a space in Confluence Server
Asked by Mark Aubin:

I have a space in Confluence Server I'm trying to delete, and it gets stuck at 15%, and has been running for over 4 hours. I've tried several times to delete it.

There are about 200 pages and 600 attachments (mostly images).


Answers:
author: Christo Mastoroudes _Adaptavist_
body: Hi Mark,

What version of Confluence server are you using?

Some older versions of Confluence server had some known issues with deleting a space.

<https://jira.atlassian.com/browse/CONFSERVER-31879>

comments: author: Mark Aubin
body: Christo-

We're on 6.1.2.

I've logged a ticket with support, and sent the support.zip, but still waiting for a resolution from them.

Thanks!
How to integrate TFS into Confluence?
Asked by Roy Shaaya:

We would like to add tasks, bugs, stories from our TFS into a Confluence page.

Is there any recommended plugin?

Should we use cloudpipes? If so are there any instructions to how to do it?  

10x for the assistance!  

Roy


Answers:
author: alli.kellner
body: Just curious if anyone has investigated further as it relates to the Cloudpipes solution? I am interested in displaying TFS data in Confluence for a potential one stop shop for project progression. Thanks!


author: Felix Grund (Scandio)
body: Following up on this: [PocketQuery for Confluence](https://marketplace.atlassian.com/apps/1211199/pocketquery-for-confluence) could help you with this. If your Confluence instance can send requests to the TFS REST API and the REST endpoints provide the data you need, this should be pretty straight-forward. You can find a few examples for this purpose in [the docs](https://help.scandio.de/documentation/x/K4BG). The other way with PocketQuery would be to access the TFS data directly via JDBC. But this is probably not feasible in this use-case. Not sure how it compares to a solution with Cloudpipes (guess I gotta learn something new here).


author: Jan
body: ...same here, we need this too. We are using PocketQuery so our first thought was connecting the SQL DB to Confluence and add queries there. But as this is probably not available on premise forever, we need another way to integrate...

comments: author: Christian Koch
body: Hi Jan TFS provide a REST API. With PocketQuery for Confluence / Jira reading dat from a REST API is pretty easy.


author: Felix Grund (Scandio)
body: Hi Jan - could you elaborate on this: "this is probably not available on premise forever"?


author: Jan
body: Felix, I am not working with TFS but heard that this will be named DevOps and probably available in the cloud only in future. That is what I meant here...


author: Felix Grund (Scandio)
body: Ah I see. Thanks for making me a bit smarter! So I guess no follow-up needed here from our side then.


author: L P
body: +1 - Also interested in being able to link that way back and forth.


author: Brian Wilson
body: I'd love to know how to integrate Confluence and TFS as well. Has anyone done that?


author: Shannon S
body: Hi Roy,

Cloudpipes appears to be the way to go. However, I wasn't able to find information in [the documentation on their site](https://docs.cloudpipes.com/getting-started/getting-started.html) about how to integrate the two.

Perhaps you will have better luck finding that information from the above site?

Kind Regards,  
Shannon
Can you restore data for an account that was deactivated?
Asked by Jose Nunez:

Hello all,

Is there a way that Atlassian could restore our business data after the account was deactivated?

We failed to act on the warning before the account was deactivated. We received all warnings about de activation and didn't act on them. This was a big mistake from our side.

No warning was received before the data was deleted.

We didn't know that there is a strict policy for expired accounts where data is deleted after 30 days.

Can you please restore our data? It has been done before for another customer

<https://community.atlassian.com/t5/Questions/Why-Atlassian-deleted-our-business-data/qaq-p/327632#M52756>

Cheers

Jose


Answers:
author: Nic Brough -Adaptavist-
body: You need to talk to <https://support.atlassian.com> about this. We're just end-users like yourself.


Tags: jira
Upgrade issue Confluence 6.2.4
Asked by GK:

System error after upgrading to 6.2.4 from 5.7.10

Cause  
java.lang.IllegalStateException: Request-local WebResourceAssembler has already been initialised  
at com.atlassian.plugin.webresource.assembler.DefaultPageBuilderService.seed(DefaultPageBuilderService.java:48)


Answers:
author: Shannon S
body: Hello!

Can you let us know at what point do you receive this error? I've discovered [another user in our Community](https://community.atlassian.com/t5/Confluence-questions/Mobile-Confluence-5-7-1-IllegalStateException-Request-local/qaq-p/216850) received the same error in Confluence 5.7.10 during an upgrade, and when accessing from a mobile browser.

Additionally, the same error appears in [Can't access Confluence through mobile](https://confluence.atlassian.com/confkb/can-t-access-confluence-through-mobile-915472911.html), and mentions it may be due to your URL not matching the server base URL.

Please have a moment and review those pages and let us know if they help in any way or if you continue to have any issues.

Kind Regards,

Shannon
How to track comments made on a file?
Asked by Anthony_Benitez:

When working with files in a page, I can comment on a file by dropping a pin, but I noticed no one gets notified. How do you track comments done on a file without checking every file in a space one at a time?


Answers:
author: Stephen Deutsch
body: Are you running Confluence Server or Confluence Cloud? For Confluence Cloud there is an add-on, [See All Unresolved Comments](https://marketplace.atlassian.com/plugins/see-all-unresolved-comments/cloud/overview) that allows you to see file comments for a page or a whole tree of pages.

If you are running Confluence Server, there is no version for Confluence Server yet, but we are planning to release one very soon, so stay tuned.


Tags: comment
ComponentAccessor and ApplicationUser in Confluence?
Asked by Ashutosh Shrivastava:

I am using below imports for JIRA project, and like to have similar imports for Confluence as well. But I am not able to find equivalent imorts for Confluence.

import com.atlassian.jira.component.ComponentAccessor;  
import com.atlassian.jira.user.ApplicationUser;  
import com.atlassian.jira.user.UserUtils;

Please help me to find equivalent package to use for Confluence.


Answers:
author: Stephen Deutsch
body: This might get you started in the right direction:

<https://community.atlassian.com/t5/Confluence-questions/ComponentAccessor-in-Confluence/qaq-p/371873>


Tags: developer
Unable to view JIRA Version in Team Calendar (Cloud)
Asked by Charles Trostle:

I have two versions defined in my JIRA project with start/end dates. However, they do not appear in Confluence Team Calendar.

**Jira Release/Version Definition - Project = Digital** ![Releases.png](/t5/image/serverpage/image-id/3153i5BAC22E05E3ECF58/image-size/large?v=v2&px=999 "Releases.png")

**Release Calendar Config** ![CalendarReleaseConfig.png](/t5/image/serverpage/image-id/3152i623E082F8140E28E/image-size/large?v=v2&px=999 "CalendarReleaseConfig.png")

**Calendar Example - All events filtered (off) with exception of Jira Releases** ![Calendar-ReleasesOnly.png](/t5/image/serverpage/image-id/3154i3A43D2250F8A4BA3/image-size/large?v=v2&px=999 "Calendar-ReleasesOnly.png")


Answers:
author: AnnWorley
body: I cannot get it to work on my Cloud test instance, either. So we are either both making a configuration mistake, or we are running into:

V[isualise the start and end date of JIRA versions in Team Calendars](https://jira.atlassian.com/browse/CONFCLOUD-51695)

comments: author: Charles Trostle
body: Possibly. However, Jira already allows for star/end dates for Features - Visualizing these dates is what CONFCLOUD-51695 is all about (new feature request - suggestion). I do not understand why the "Release" option appears in the Team Calendars if it is not implemented. I can only assume it is a bug at this point.


Tags: confluence-cloud

team-calendars-for-confluence
Can I import a Confluence table onto Excel?
Asked by Scott Blair:

As a user I want to inport a table in Confluence into an Excel sreadsheet, so that I can build a custom gap analysis.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Scott,

You can [export a table to CSV](https://docs.stiltsoft.com/display/TableFilter/Exporting+Table+Data#ExportingTableData-ExportingFilteredDatatoCSV) and work with in Excel using [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro. Also this add-on has [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro?src=contextnavpagetreemode) macro, so you can analyze table data right in Confluence and visualize it with [Charts from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro?src=contextnavpagetreemode) macro.


author: Yogesh Mude
body: HI [@Scott Blair](/t5/user/viewprofilepage/user-id/1140820),

We can do it by using [Excel for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.excel/server/overview "Excel for Confluence") have a look at to it.
Could anyone advise me on how to start a new project?
Asked by Jiju Mathew:

I was invited into a **Project A** and within that project there was a **SPACE B** that was created for me. However, when I attempted to create a filter for open issues there were permission issues for that **Project A** in JIRA that is outside my control. Still new to this massive JIRA project managment software - so any help would be greatly appreciated.

So, from what I understand - the url is ProjectA.atlassain.net- could I created a PROJECT B in that account? How does that work? Please advise.


Answers:
author: Nic Brough -Adaptavist-
body: You need one of your administrators to create the project for you.

If you are an admin, you will find "create project" beneath the "projects" drop-down.

comments: author: Jiju Mathew
body: So, from my previous post, if the admin creates a project, say, **Project B** , that project will have nothing to do with **Project A**, correct?


author: Nic Brough -Adaptavist-
body: Well, it can share things, like schemes (configuration) and users, but the issues in project B are clearly separate from the ones in A. You can report on them together, link them and so-on, but you don't have to.


Tags: jira
Confluence Cloud - Total Attachments Size Limit?
Asked by Joshua Morin:

We are about to rollout out Confluence Cloud to my staff. I have a feeling they will take full advantage of attachment functionality. I see there is a configurable max per attachment (100MB by default). What I want to know is there a total size limit for all attachments? Do I need to worry about an upper limit for my attachment loving staff?

Thanks!

Josh


Answers:
author: Susan Ostreicher
body: If you use (or are open to using) Google Drive, I also recommend [Google Drive Integration for Confluence](https://marketplace.atlassian.com/plugins/com.bilith.lref.confluence-gdrive/cloud/overview) for getting around this limit.


author: Christoph Sch?tz
body: Joshua - please have a look at <https://confluence.atlassian.com/cloud/atlassian-cloud-storage-policy-873871366.html>

Cheers

Christoph

comments: author: Joshua Morin
body: Thanks! Christoph,

That seems like a such a low limit for us. Do you (or anyone else) know and best practices to manage file storage on the cloud? I see that webdav is not supported on the cloud. Are there other methods supported?

Josh


author: Christoph Sch?tz
body: You're welcome Josh - please look at the Atlassian marketplace e.g. [https://marketplace.atlassian.com/search?hosting=cloud\&query=Confluence%20files](https://marketplace.atlassian.com/search?hosting=cloud&query=Confluence%20files) for add-ons which integrate Confluence cloud with Dropbox etc which should be the best practice I guess.

Cheers

Christoph


author: Anthony De Moss
body: [@Joshua Morin](/t5/user/viewprofilepage/user-id/285592) in case it helps, we published an addon that allows connecting your Confluence Cloud instance to a S3 bucket to store files in S3 (on a page level and space level).


Tags: confluence-cloud
Experience with multiple confluence instances running on one server
Asked by Gerhard:

Hi,

From what I read in the documentation and the forum it is possible to run multiple confluence instances on one server. Can anyone tell me from her/his own experience the pros, cons, other notes...

Thank You for Info

Gerry


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is definitely possible. I think there are two or three main things to consider.

1. The server should have enough resources (memory, CPU etc) to handle to load from two Confluence instances
2. You need to have proper backups, disaster recovery etc. Be aware that both the instances goes down if the server goes down. And you are in crisis mode if the server can't be brought back immediately.
3. Someone with access to the server has access to both instances. If you are working on secure instances, that is a no-no!

comments: author: Gerhard
body: Thank you for your comment!


Tags: multiple
Confluence calendar events with Issue Security
Asked by Weston Rossborough:

I have issue security set up in a Service Desk project. Issues within this project create events in a Confluence calendar by using JQL queries.

We have a use case where team managers should be able to view all calendar events in the calendar, but they should **only** be able to open and view issues that they are assigned to. In this case the option to **View Event** would be restricted in the Confluence calendar, but they should still be able to see the event in the calendar.

As expencted, using issue security in the project prevents users from seeing issues they aren't assigned to, but this also removes their ability to view the issue event that is created in the Confluence calendar. Is there a way to work the issue security and project permission scheme to allow the calendar event to still be visible?

If this isn't possible out of the box is there a workaround or plugin available?


Answers:
author: Fabian Lim
body: Hi Weston,

I believe that the calendar events will respect the issue security that is set in the jira project. So it works as expected.

Regards


Tags: jira-service-desk
It is possible to create a vacation s?hadule in Jira or Confluence?
Asked by Alina Demidova:

It is possible to create a vacation s?hadule in Jira or Confluence?And how can it to do?


Answers:
author: Stephen Deutsch
body: Hi Alina,

You may want to take a look at this Atlassian blog article:

<https://www.atlassian.com/blog/inside-atlassian/managing-vacation-days-jira-confluence>


author: Christoph Sch?tz
body: Alina - what exactly do you mean? Non-working days for a Service Desk? Please describe your use case in more detail so that we can think of an appropriate solution.

Cheers

Christoph
JIRA Projects aren't shown on Software Project Space creation on Confluence
Asked by Isdaniar Fithrantyo:

Hi,

I've set up Confluence (v6.2.2) that's linked with JIRA(v7.3.8) via application link with OAuth Impersonation method.

The problem is when I create a new Software Project Space on Confluence, JIRA projects aren't shown; instead it says "No matches found".

![jira_project_not_shown.png](/t5/image/serverpage/image-id/3129iD7B1CBA9C15BDBD5/image-size/large?v=v2&px=999 "jira_project_not_shown.png")

But when I open existing space and go to Space Tools \> Integration \> Application Links, JIRA projects are shown.

![jira_project_shown.PNG](/t5/image/serverpage/image-id/3130i79D802B7F34FE69E/image-size/large?v=v2&px=999 "jira_project_shown.PNG")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Isdaniar Fithrantyo](/t5/user/viewprofilepage/user-id/1139836) ,

please could you check the application link authentication policy?

Fabio


Tags: jira
How to sort the added shortcuts?
Asked by Nikolaj Kuntner:

As the tree of articles in a space is gone, is there a way in which I can determine the order of the shortcuts? At the moment they are sorted in the order they were created. And am I right that adding them there makes them visible for all team members?

![](http://i.imgur.com/jTy9Xmw.png)

At the same time, can I move tabs (e.g. "Blog") to the very bottom?

PS the \[...\] box doesn't seem to do anything when clicked. What am I doing wrong?

Best regards

Nikolaj


Answers:
author: Vero Rivas
body: Hi [@Nikolaj Kuntner](/t5/user/viewprofilepage/user-id/48052)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/>

Cheers


Tags: shortcut

sort
How to backup Gliffy pictures in Confluence Server.
Asked by bfang711:

I backup the Confluence using pg_dump. However how to backup Gliffy pictures? I don't think pg_dump can dump a Gliffy picture in a page.right?

thanks


Answers:
author: AnnWorley
body: If you follow the [Production Backup Strategy](https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html) everything will be restorable, including Gliffy content.


Tags: gliffy
Session expired message doesn't show-up in Confluence
Asked by ysri:

Hi there,

Is there a way to let the user know (pop-up message ) that his /her Confluence session has expired due to session timeout?

For example :

When a user is logged out due to session timeout in confuence page and doesn't put any text message or a warning message comes out and says the session has expired. please login. like it's done in online banking,

I see it even when the seesssion expired / time out it doesn't go to main login page and its stays in the current page.

Please advise.


Answers:
author: AnnWorley
body: Please check out Brian Tom's answer on [Session expired message for Confluence](https://community.atlassian.com/t5/Confluence-questions/Session-expired-message-for-Confluence/qaq-p/200845)

He explains why users may not be redirected to the login page as well as suggesting a customization to add a banner when a session expires.


Tags: configuration

confluence-development

questions-for-confluence
How do I use Anchor macros in conjunction with the Page Properties Report macro?
Asked by Benjamin Fishel-Brown:

I have several pages that each have many Page Properties macros and I'm using a Page Properties Report macro to bring all of their relevant data together on a different page, we'll call it Main. The format of the child pages is a Page Properties macro followed by an Anchor macro followed by a Collapsible Block macro. None of these macros are embedded in one another, to be clear. Just that sequence of 3 macros following each other over and over again.  

My goal is to embed a link to the Anchor in the table of the Page Properties macro such that when viewed as part of the Page Properties Report macro on Main, I can link back to the specific space for that specific item on its child page.

The issue I'm running into is this - Confluence is trying to be "smart" when I create my link. The proper format for the link should be 'child page name#anchor name'. However, since I'm already on 'child page name' when I'm creating the link, that part is automatically removed by Confluence such that when I edit the link afterwards the text is just '#anchor name'.

How do I force Confluence to stop trying to help me here and not strip the text it deems unnecessary (because the links that get pulled into the Page Properties Report macro don't work)? Or is there another way to go about accomplishing my goal with other macros?

Many thanks in advance!


Answers:
author: Joseph LaRosee
body: Have you figured this out? I am looking to do something similar.


author: JP _AC Bielefeld Leader_
body: Just a hint: Try writing a user macro which creates the anchor link inside the page property macro. I did something similar listing page attachments as a simple unordered list inside a page property macro: the result is a page property report which list all pages with the attachments in one table. Try the Confluence Source Editor add on to get the idea of the code a macro creates. Your user macro should just be a link to the current page added with a #anchor link.