youngmon/atlassian-qna huggingface dataset:
Are multiple Confluence logins possible simultaneously from the same computer?
Asked by Hugh Bathurst:

Hi all, we have a 2000 Confluence Server license we're actively using and finding increasingly useful. (Many thanks be to all who've helped that reality.)

Prior to a recent change prohibiting Firefox from being used, we would load Firefox and login to Confluence as a 'typical user' (we simply setup a generic username) and have that ready during the day to create \&/or edit new content (we didn't want siteadmins names appearing as often), check permissions were usable etc.

Given that Firefox is no longer an option, Internet Explorer 11 has become unusable, and Chrome 'incognito' mode has been prohibited (for security reasons), we're not clear what practical options remain beyond finding a second computer just for that task (last resort?).

A number of us use this approach a lot (same person having immediate access to Confluence Server using two separate usernames from the same computer). We'd like to continue the practice (or close) if at all possible. Cheers - Hugh (Melbourne, Australia)

FYI I wasn't quite clear on how to word this question so happy to rename if OK to share ideas. I searched separate login, multiple logins, multiple users, multiple browsers, and the like before posting this question to avoid duplication but couldn't see anything related. If related content is found please let me know and I'll do best to link.


Answers:
author: Florian
body: Three possible ways to do it:

* Use a second browser (crome + firefox) \[good in production\]
* Use a privat tab within the same browser \[good in production\]
* Look for [User Switcher for Confluence](https://marketplace.atlassian.com/apps/1220850/user-switcher-for-confluence) plugin \[bad in production, only use in test environment as it allows you to impersonate any other user\]

Talk to you IT department when they do not allow any of the first two options.


author: Nic Brough -Adaptavist-
body: You say "same person having immediate access to Confluence Server using two separate usernames from the same computer". It actually sounds like the security policies being put in place are designed to stop you doing that.

You really shouldn't have one person logged into a computer and then have two people using it. By all means have a shared computer, but if you get people to log into it individually, they will have separate logins to Confluence even if they're using the same browser on it.


author: James Dellow
body: Are you able to create profiles in Chrome still?

<https://support.google.com/chrome/answer/2364824>

You can be logged into Confluence under different accounts in each profile.


Tags: confluence-server

server
Where did the Expand Macro go?
Asked by Kirk Smith:

The Expand macro is no longer on the selection list? Has it been replaced with something else? If so what? I have many pages that use it and it still works fine there, but I can't even copy and paste it from these into new pages.....


Answers:
author: Ollie Guan
body: Hi [@Kirk Smith](/t5/user/viewprofilepage/user-id/1042218) ,

The original embedded macros still work?

Can you search for this macro directly in the other macro list on the new page?

![exp.png](https://community.atlassian.com/t5/image/serverpage/image-id/75851i14F6EBF0DCA3651A/image-size/large?v=v2&px=999 "exp.png")


Tags: cloud

confluence-cloud
Is there a way to print a page tree?
Asked by Vincent Mann:

[@hsuhailah](/t5/user/viewprofilepage/user-id/781549) suggested Browse \> Pages \> View: Tree but this was a few years ago. Is there an easy way to get all the pages and childpages in a space in a printable view?


Answers:
author: Vincent Mann
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046)or [@Bob Sovers](/t5/user/viewprofilepage/user-id/3113389) or [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618) do any of you happen to know?

comments: author: Shannon S
body: Vincent,

Thank you for tagging me here. You could insert the [Page Tree Macro](https://confluence.atlassian.com/confcloud/page-tree-macro-724765260.html) on a page. Don't forget to put in Start Depth so that it automatically displays the pages you want. In my example, I want it to show all pages 2 levels deep, so my start depth is 2.

You can then print the page from your browser and it will include the page tree. I've tested this now on the new editor and I can confirm that it works for me.

Let me know if you have any questions about that.

Regards,

Shannon


author: Vincent Mann
body: Smart, this worked great. Shoulda thought of that. Thanks Shannon.


author: Shannon S
body: [@Vincent Mann](/t5/user/viewprofilepage/user-id/3651171)

No worries! Thanks for letting me know that it worked out for you. :)

Take care,

Shannon


Tags: confluence-cloud
Has the ability to create forward links with bracketed text been removed in the new editor?
Asked by Michael Angeles:

I am a frequent user of forward links using bracketed text \[like this\], but that is no longer working in the new editor. Have Atlassian removed this capability? I hope not.


Answers:
author: Hermance NDounga
body: Hello Michael!  

No, it is not possible anymore to do (just) \[ + page name + \] to create a link.   
Now, you can type cmd+K, and type a page name.   
You can also use \[link\](link) if you want to modify the "name" of the link.

<br />

To read more about all the change about the Confluence editor you can check this page: <https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html>

<br />

And if you're looking to find all the keyboard shortcut, start editing the page, and then you'll see an interrogation mark on the bottom left corner of the page, there you can see all editing shortcuts.

Cheers,   
Hermance

comments: author: dave.purrington
body: cmd+k only brings up articles that have been visited recently, which is a lot less useful than the prior behavior. As far as I can tell, there is no way to link to another article by name without either loading the other page, then reloading the editor OR loading the other page and then using the URL. The insert link button behaves the same way.

This is a serious step backwards. What other options are there?


Tags: cloud

confluence-cloud
cannot edit my own pages
Asked by Micheal Shallop:

When I am trying to create/edit a new page, I get an error message in the lower-right corner telling me it cannot connect to the \[edit\] server with the message: Can't Save Changes"

There's the following error in the console:

> {type: "unauthorized-access", message: "Not authorized to access this resource."}  
> message: "Not authorized to access this resource."  
> type: "unauthorized-access"

<br />

My account has been elevated to admin status - yet I am still getting this error on the page I created.

I can still edit other pages (this link is off the root page) but any new page I create, I get the can't edit error.

This error has persisted now for a couple days.

Thanks, in advance, for any help.

--mike


Answers:
author: Fabian Lim
body: Hi Micheal,

It looks like it could be an issue with this specific page. This article could provide some details: <https://jira.atlassian.com/browse/CONFSERVER-59300>

If the issue persists, please contact Atlassian Support.


Tags: cloud

confluence-cloud
macros sometimes not working
Asked by Roland Berger:

Hi

I have installed draw.io macro. Sometimes I can not add this and other macros to a page. So far the only way I have found to recover is to disable an re-enable the macro. The strange thing is that even when the macro is disabled still some other original macros can not be added to a page. Only after a while when re-enabeling the macros start to work again!?

So far I was not able to discover a failure schema. In the log files I can not see any abnormal entry.

Any ideas?

Best Roland

PS: I run server version 7.1.0


Answers:
author: David Benson _draw_io_
body: That's a very unusual pattern. It sounds like an underlying problem with Confluence. Do the logs show anything?


Tags: atlassian-marketplace

confluence-server

server
comala workflow status bar not visible to users
Asked by walt gish:

I am new to confluence and to Comala workflows. Please help...

Users cannot see the Workflow Status bar. Since they can't click that, they are unable to see their workflow pop-up with the options for progressing the needed work.

Any ideas for what might cause this?

-Thank-you,

-jeremy

edited to add: both the workflow status bar and the workflow pop-up are available for me...


Answers:
author: walt gish
body: Thanks to Goriana Ivanova, I was able to the "Workflow Activity and Drafts Visibility" pull-down from Default to Anybody, which resolved the issue. That pull down can be found in Space Tools / Workflows / Configuration.  

Thank-you Goriana!


author: James Conway
body: Hi Jeremy,

Welcome to the community. I believe that you are already in contact with our support team, who will be able to help you resolve this issue.

Kind regards

James

Senior Product Manager at Comalatech
I am getting a error rendering error on some Confluence pages
Asked by Mark_Weill:

I get the following error on some Confuence pages.

**Error rendering macro 'excerpt-include'**

User 'WGKO' does not have permission to view the page.


Answers:
author: Nic Brough -Adaptavist-
body: This happens when you have used "excerpt-include" to try to render an excerpt from a page that the current user can not see.

The error message you are seeing is telling you that WGKO does not have the right to see the source of the excerpt, not the current page.


Tags: confluence-server

server
Images not displaying when importing word documents to confluence
Asked by OliverD:

When using the word document import option I am not able to view pictures from the document. Will instead be shown a "Inline Extenstion" icon

I have tried the troubleshooting steps of converting the document from .docx to .doc but have had no luck.

Is anybody able to help with this?


Answers:
author: OliverD
body: To import a word document while keeping it's pictures, after selecting the import word document feature you will need to choose the "Import as new page in current space" option.

Previously I was choosing the "Replace" option as I wanted the file to be automatically set as a child of another page, however this option does not currently work.

A support ticket has been raised to rectify this [here](https://jira.atlassian.com/browse/CONFCLOUD-68871)


author: James Dellow
body: Do you know if the page is importing into the old or new editor?

(How can you tell? See <https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html#ConfluenceCloudEditorRoadmap-Howdoyouknowwhicheditorapageuses?> )

comments: author: OliverD
body: It looks to be the new editor,


author: OliverD
body: Hey [@James Dellow](/t5/user/viewprofilepage/user-id/502478) , do you know if there's anything else I can do to get this working? Would be much appreciated


author: James Dellow
body: Testing in my instance, it imports into the old editor so I can't replicate this issue. But since we know that the new editor support inline images as custom emojis, the issue could be related to that. I'd suggest raising a support ticket.


author: shweta singh
body: Hey [@James Dellow](/t5/user/viewprofilepage/user-id/502478) I am trying to import doc file which has pictures logo text, but not imported successfully and also with distorted format. Please help how I can fix it.


author: James Dellow
body: [@shweta singh](/t5/user/viewprofilepage/user-id/4653097) sorry, I can't help (I'm tagged as a community leader, but I don't work for Atlassian). I'd suggest raising a support ticket in this instance.


Tags: cloud

confluence-cloud
Auto Restriction For Confluence pages
Asked by fadi_shahwan:

Hi,

I'm looking fr a way to restrict confluence pages automatically. In our implementation the page creation is triggered from jira and being created automatically in confluence. However it takes the default restriction of the parent page and the user need to restrict the view\\edit permission manually.

I need the page to be restricted automatically and to allow view and edit only for the page creator and managers group. Is that possible even through add-on??


Answers:
author: Kat Warner
body: Hi Fadi, I am moving this to the Confluence section so your question is more likely to be seen by someone who can help you.


Tags: blueprint

permission
Things sure have changed: Working with Tables
Asked by jtholen:

It has been a year or so since I have worked with Confluence and I am having a dilly of time working with tables.

I created a table on the Space home page and now realize it should be on a child page as it will soon need to contain more information.

I can't seem to just select and Cut \& Paste the table on to a new page.

Do I really have to rebuild it?

Also according to documentation I should see a drop-down arrow by my menu Table icon and I don't. Is this a new feature (on a client's version so not sure).

Thanks!

J.


Answers:
author: Diego
body: Hello there, [@jtholen](/t5/user/viewprofilepage/user-id/3669264) . Great to have new members in our community!

As I understand, we are having ++*problems to copy and past tables between Confluence pages.*++ You are right, a lot of things have changed in the past year.

You can have a better look at those changes here:
> * ++**[\[Confluence Cloud\] Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html)**++
> * ++**[\[Atlassian Community\] Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)**++

With this situation in mind, I tried to replicate the behavior. Here is what I got as a result:

![CopyAndPasteTable.gif](https://community.atlassian.com/t5/image/serverpage/image-id/75968i006AEDFABE8FAE04/image-dimensions/415x227?v=v2 "CopyAndPasteTable.gif")

When I see this result, I think about a few questions. Here they are:
> 1. *Is there any error on screen when you try to select tables?*
> 2. *Is this happening in multiple browsers (Firefox and Chrome, for example)?*
> 3. *Is this affecting multiple tables and pages or is it isolated to somewhere specific?*

Lastly, there is something we could check. We can do this:
> 1. *Try to replicate the behavior in incognito/private mode of your browser.*
> 2. *Clear the browser cache and try to replicate the issue.*
> 3. *Check if other users are affected by this.*
> 4. *Check if other pages and tables are affected by this.*

Let us hear from you. Looking forward to your reply!


Tags: cloud

confluence-cloud
Why is the "my saved pages" missing from my sidebar?
Asked by Alyssa Rendon:

When I star a page to save for later, I'm unable to retrieve it later. When clicking on the sidebar where "My Saved Pages" should be, instead I see the following:

![Activity_feed_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/75819i406865015134D362/image-size/large?v=v2&px=999 "Activity_feed_-_Confluence.png")

Is there a reason why I am unable to access my saved pages or is this a gated feature for admins?


Answers:
author: Shannon S
body: Hello Alyssa,

Thank you for contacting us about this. Saved Pages are located under **Your work**:

![CleanShot 2019-12-13 at 16.33.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/76248iD01C8A33915FAB81/image-dimensions/425x111?v=v2 "CleanShot 2019-12-13 at 16.33.46.png")

Could you take a look there and confirm if you're able to find your saved pages?

Regards,

Shannon

comments: author: Alyssa Rendon
body: Hi Shannon,

Thanks for your help! I do see it there -- I appreciate the help! I've been looking for months.


author: Shannon S
body: Hi Alyssa,

No problem! Glad I could help.

Take care, and have a pleasant week.

Regards,

Shannon


Tags: cloud

confluence-cloud
Date picker that updates my calendar automatically
Asked by jawadtariqrepo:

Hi

Is there a way for this newb, to pick a date which is listed in my html table and that date updates my calendar?

I have to as of now update both locations (the HTML Table and the Calendar)


Answers:
author: Fabian Lim
body: Hi [@jawadtariqrepo](/t5/user/viewprofilepage/user-id/1273305)

I don't believe this is possible.

Thanks


Tags: cloud

confluence-cloud
How to revert to old confluence editor?
Asked by Sri Krishna Devaraya Vuyyuru:

I find the new so called "new experience editor" simply frustrating, moronic and a complete mess, that had removed many options and made the content creation and editing more difficult.

How can I revert to old editor?


Answers:
author: Shannon S
body: Hello [@Sri Krishna Devaraya Vuyyuru](/t5/user/viewprofilepage/user-id/3187605),

Thank you for contacting us about this.

The roll-out phase of the new editor is nearly complete, with a few remaining sites being migrated at this time.

It's not likely that you will be able to switch back at this time. I would recommend that you [contact the Cloud Support team directly](https://support.atlassian.com/contact), and the support team will be able to confirm that for you.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
How to insert an icon (tiny image) within a sentence?
Asked by Sri Krishna Devaraya Vuyyuru:

I want to insert an icon (a tiny image file) within a sentence and also be able to easily control its size, like this -

![edit.PNG](/t5/image/serverpage/image-id/75792iCEA13B1581834CE1/image-size/large?v=v2&px=999 "edit.PNG")

I used to do this till the last update to this mediocre tool. Now I can only add the icon below the sentence and can't shrink its size beyond a point. This is frustrating.


Answers:
author: James Dellow
body: At the moment, you have to add them as a custom emoji:

![Screen Shot 2019-12-11 at 07.23.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/75832i62F19EB3FD0712FD/image-size/large?v=v2&px=999 "Screen Shot 2019-12-11 at 07.23.21.png")


Tags: cloud

confluence-cloud
How to insert a Note or Info panel within a numbered list?
Asked by Sri Krishna Devaraya Vuyyuru:

I used to insert a Note, Warning, or Info panel within a numbered or bullet list, till the last update to Confluence. Now, when I try to do the same, the panel is added at the end of the section and not where the cursor or / is placed.


Answers:
author: Greg Hodges
body: I'm having this issue also. Is there a workaround?

comments: author: Ananda Bhowmick
body: I am facing the same issue. Is the issue resolved yet?


author: Pawe? B??dek
body: Same here - when I use SHIFT + ENTER and put the panel it puts the info or warning panel after the list, when i try to drag and drop the panel between the numbered items it breaks the list and start all over again.  

I saw that people complaining about it for years and the issue is still unresolved. Instead of improving the atlassian wants to make few steps back. With this approach you will loose your clients, because event in comments people recommending tools like MadCap Flare, which can handle such trivial thing like this...

Shame

comments: author: Michael
body: Three years later and this is still not possible.


author: Vince Asta
body: Yep... total garbage that this isn't resolved yet.


author: Martin Wasiak
body: I am having the same problem. Confluence has to be the least flexible solution out there.


Tags: cloud

confluence-cloud
How to adjust time limit on user login?
Asked by Nathan Meffert:

Our staff accesses our site every few weeks, and every time they do, they have to log back in.

Is there are a way to extend the time allotted for a user to not visit the site, before they are booted off?


Answers:
author: James Dellow
body: If you are using Confluence Cloud, no there isn't. It might be possible if you are using a 3rd party single-sign on solution.


Tags: cloud

confluence-cloud
Page history feature not working?
Asked by Marie:

Page history is not displayed, only the current page is shown when selecting previous version.


Answers:
author: Darryl St_ Pierre
body: Hi [@Marie](/t5/user/viewprofilepage/user-id/3181106) .

I can confirm this behavior.

Have you reported it to Support yet? If you have, can you post the issue number so that others interested can follow it?

Darryl

comments: author: Darryl St_ Pierre
body: This issue is currently open with Atlassian: [CONFCLOUD-68794](https://jira.atlassian.com/browse/CONFCLOUD-68794)


Tags: confluence-cloud

history
I am having difficulty trying to insert characters into Labels. Need help, please.
Asked by Gustavo Patrick de Quadros Ambrosio:

I use Confluence 6.15.4.

For example, try inserting the word "# ASD123" in a label. Returns the error:

* "asd123 # contains invalid characteres (, \|, #, \&, (,), \*, ..." As in the following example:![CONFFF.png](/t5/image/serverpage/image-id/75781i801B7D794379A7A9/image-size/large?v=v2&px=999 "CONFFF.png")


Answers:
author: Thomas Schlegel
body: Hi [@Gustavo Patrick de Quadros Ambrosio](/t5/user/viewprofilepage/user-id/3516810) ,

as the error message says, you can't use "#" for a label.

I'm sorry, but I can't say anything other than this...
How to change default landing page for logged-out user?
Asked by Nathan Meffert:

The landing page that logged-out users are routed to---I believe that it's called the Overview page?---is very confusing for our staff. They are not incredibly computer savvy.

The best case would be that they are routed to a very simple page with a username field, a password field, and a "login" button.

Is this possible to set up?


Answers:
author: James Dellow
body: That's actually the default dashboard page, now labelled as the activity feed or discovery page.

A couple of options to consider:

1. Turn off anonymous access
2. Update the "Welcome to Confluence" message in the right hand column with something that directs them more clearly to login

The only problem with the second option is that you can't easily hide or change that welcome message based on login status. There is a [visibility macro in the marketplace](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud&tab=overview), but I don't believe it support that yet in Cloud.

Beyond that, you would need to create a custom macro.

It might also be worth giving some feedback to Atlassian about this, as it is a bit of usability issue for Confluence Cloud sites that support anonymous access as the login button is in a strange spot (bottom-left) and isn't well labelled.

comments: author: benvindo.marial
body: Thank you very much for your awesome response


author: benvindo.marial
body: [@Nathan Meffert](/t5/user/viewprofilepage/user-id/1084579) Which page are you referring to ? Can you elaborate a little ?

In confluence you can setup basic space\\for each department or groups

Kind regards

Ben

comments: author: Nathan Meffert
body: Thanks for responding, Ben.

This is the page that users see when they visit the site after having been logged out:

![Screen Shot 2019-12-10 at 10.29.13 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/75791i4717C081CB92302F/image-dimensions/616x392?v=v2 "Screen Shot 2019-12-10 at 10.29.13 AM.png")

This is what I want them to see:

![Screen Shot 2019-12-10 at 10.29.41 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/75793i2A9CC5DAA7E8F7CD/image-dimensions/617x392?v=v2 "Screen Shot 2019-12-10 at 10.29.41 AM.png")

After they log in, I would like them to be routed to our main space, which includes a landing page with links to all other spaces.

Make sense? Thanks again!


author: benvindo.marial
body: Yes makes sense now and also thanks for the screenshots ......Lastly JIRA Confluence permissions could be at play here :

Example we are all using *Single sign* -*on* (*SSO* )

![CONFLUENCE_1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/75798iC71FAD0A97079751/image-size/large?v=v2&px=999 "CONFLUENCE_1.JPG")Once I input my password \<Go straight to KB's\> spaces that I've create and team created ......I am guessing is permissions somewhere ....


Tags: cloud

confluence-cloud

login