youngmon/atlassian-qna huggingface dataset:
Updating Confluence Space Key caused my Child Macros to malfunction
Asked by Nikka Lao:

So my pages used to have this beautiful Child Macros that shows up properly. I noticed that when I changed the Confluence space key, the child macros doesn't show up anymore.

Is there any way to get these back. Now, all of my Child Macros aren't working at all and I tried re-linking them but nothing works.


Answers:
author: Shannon S
body: Nikka,

Welcome to Community! Happy to help.

It's not possible within Confluence to change a space key, so can you let me know what method you used to change the space key? It might be that the child macros relied on the space's key and now that it's been changed, the relationship has been broken. There may be a way to modify it in the database, but we'll need to know how you changed the key exactly.

Regards,

Shannon

comments: author: Nikka Lao
body: Oops sorry I mis-called it.

It seems like the Key is still the same called "OIPPH". I did rename the Space Name to "Dreams-PH". But when I attempt to create a child macro, typing Space Name yields blank. While Key is "not found"


author: Shannon S
body: Nikka,

Thank you for clarifying that!

When you are referring to Child Macro, could you just confirm that you are referring to the [Children Display Macro](https://confluence.atlassian.com/doc/children-display-macro-139501.html)?

Could you first try to [rebuild the Confluence content indices (reindex)](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html) and see if that helps the issue?

If not, could you please send some screenshots of the behavior you're experiencing when you try to re-insert the macro?

Regards,

Shannon


author: Nikka Lao
body: And yes the Child Macro I'm referring to is Children Display Macro.![Screen Shot 2019-04-04 at 1.53.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/50449i6A849026FD860446/image-size/large?v=v2&px=999 "Screen Shot 2019-04-04 at 1.53.31 PM.png")

When I attempt to type the new Space Name in the Parent Page, it doesn't even show the list properly. And using the former space name yields a "Not found" error message.

I also went and tried to re-index but my General Configuration but then got a "Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help."

<br />

<br />


author: Shannon S
body: Hi Nikka,

Do you happen to be on Confluence Cloud? That would prevent you from reindexing Confluence.

If so, you can reach out to the [Cloud Support Team](https://support.atlassian.com/contact#) in order to reindex. If reindexing doesn't resolve the issue, then they can have a look at your instance itself and the database in order to determine why this might be happening.

I would ask that when the issue is resolved for you through the support team, you come back here and let us know how they resolved the issue for you, in order to help other users.

Regards,

Shannon
While updating the confluence page I lost entire team data. Is there any way to revert the changes?
Asked by Naveen Reddy:

While updating the confluence page I lost entire team data. Is there any way to revert the changes?


Answers:
author: Davin Studer
body: If the page is still there you should be able to go to the "..." menu and then click Page history. You can roll back to any previous versions. If the page was deleted then you can restore it from the space trash bin if it has not been purged. It is in Space tools -\> Content tools -\> Trash. Outside of that you will need to go to a backup to get the data back.


author: Jared Brenner
body: Hi Naveen,

You can restore a previous version. Check [this](https://confluence.atlassian.com/conf612/page-history-and-page-comparison-views-958777602.html) page for more information.

Good luck!
How to continue numbering in table from one row to another in Confluence Cloud
Asked by Anand Rajaraman:

I have a table and from a row I want to continue my numbering to another row.

I have attached a snapshot highlighting my requirement.![continue_numbering.png](/t5/image/serverpage/image-id/50249i86085F2257B8DC2A/image-size/large?v=v2&px=999 "continue_numbering.png")Thanks,

Anand


Answers:
author: Jared Brenner
body: Hi Anand,

I'd suggest having a separate column for the number, and only having one entry per row. Or are you using the table as a way of organizing text?

Jared

comments: author: Anand Rajaraman
body: Hi [@Jared Brenner](/t5/user/viewprofilepage/user-id/2608000) I am using the first column of the row as highlighted to have three or more steps and the other column to have a single illustration to support the steps. The next row of the first column must follow the same way as previous, can this be possible?

Thanks,

Anand


author: Jared Brenner
body: This is not possible. You can create a 2-column numbered list and then insert horizontal rules to obtain a similar layout, though.
Pasting cells into table with merged cells
Asked by Thomas Lindenberg:

I've stumbled across a usability barrier for when you want to paste data into cells in a confluence table which has merged cells in it somewhere. The current behavior is as follows. Let's take the table below, where pipes indicate merged cells. The cells of row 3 are empty.

```
[A1][B1][C1||D1][E1]
[A2][B2][C2][D2][E2]
[A3][B3][C3][D3][E3]
```

If I copy a 1x4 block from excel and attempt to paste it to row 3 by marking all cells, nothing happens. If I paste the block to A3 only, a sub-table is insterded into A3 only.

Interestingly enough, if I paste the block to a google docs spreadsheet, re-copy it and then paste it into confluence, everything works fine.  
Also deleting or un-merging C1 and D1 yields the desired result upon pasting.

This should be addressed by the confluence developers, since I'd reckon it's not uncommon for users to have merged cells in a table for presentability's sake but need to paste data from an external source to expand an existing table.


Answers:
author: Mike
body: Hi Thomas!   
Any updates for this issue?   
I think I'v faced same problem... I can't past copied text to a table IF table has merged cells.   
If I unmerge them - works fine  
Confluence server 7.13.2

comments: author: Thomas Lindenberg
body: Sadly no. I Hadn't really had a case where this feature would've helped, but at the time it was annoying as hell for sure.


Tags: issue

ms-excel

table
I migrate Confluence but it doesn't let me loggin.
Asked by Alejandro Calder?n:

I migrated Confluence to another server, and I seems like everything goes well, the only problem I have is that no one can loggin to their accounts except the admin.

Do you have any possible idea about how to fix it??


Answers:
author: Petr Van??ek
body: Hi,

try to check user directory connection. If you are using Jira as user directory then you will need add new IP of Confluence into Jira.

If it's this kind of problem - this can help <https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html>


Tags: server
Confluence Page is not displaying completely with a user macro inclusion
Asked by Raymond Sanchez:

Hi:

I created a user macro, no body, noparams, to include the following html

\<div style="width: 200px;"\>\<iframe style="display: block;" src="<https://cdnres.willyweather.com/widget/loadView.html?id=105814>" width="200" height="228" frameborder="0" scrolling="no"\>\</iframe\>\<a style="margin: -20px 0 0 0;display: block;height: 20px;position: relative;text-indent: -9999em;z-index: 1" href="<https://www.willyweather.com/pr/san-juan/san-juan.html>" rel="nofollow"\>San Juan Forecast\</a\>\</div\>

The weather widget appears perfectly but now the rest of the page doesn't not appear. Any ideas or suggestions? Im using confluence server

Thanks

Ray


Answers:
author: Raymond Sanchez
body: I activated the HTML Components for Confluence and include the HMTL in the HTML control. Resolved!


Tags: confluence-server

server
User mentions not working anymore
Asked by skwal8r:

Recently changed the following and now notice that user mentions no longer work.

- Upgraded 6.12.1 to 6.15.1

- Moved user directly to Crowd server.

I have tried deleting and rebuilding indexes.

Typing @ does nothing at all, same for all users.

Trying to add user mention macro get message.

"No macro metadata

There is no metadata configured for this macro which means no configuration screen can be presented here.

If this is a user macro then you can add metadata to the template using the User Macro Administration console."

<br />

<br />

Any ideas?


Answers:
author: skwal8r
body: I updated some app to latest version and now it all works again.

guess there was some incompatibility


author: skwal8r
body: It also appears that due date // is not working either

comments: author: Sid
body: Hi [@skwal8r](/t5/user/viewprofilepage/user-id/2515821) ,

Have you tried building search index as well? - try this

{base url} /admin/search-indexes.action and building the index

If that doesn't work try the steps as mentioned in the KB - <https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html>

Let us know what the results are


author: skwal8r
body: [@Sid](/t5/user/viewprofilepage/user-id/1189841) yes i have tried all that.

It seems as if there is something wrong with the macro/plugin for mentions and due date.

It does show on the mentions plugin as active on the System info page though.


author: skwal8r
body: perhaps similar to this issue reported <https://community.atlassian.com/t5/Confluence-questions/User-mention-nor-date-picker-works-anymore/qaq-p/819016>

though doesn't say how it was resolved.


author: Sid
body: Can you check if the macro is enabled ?


author: skwal8r
body: Confluence Mentions Plugin 3.1.15 Atlassian Enabled
I cannot access any templates in the 'create from template' macro
Asked by Lyndsey Cooper:

Hi.

I'm not sure what I'm doing wrong, so would love some help, but when creating a new page in a space and adding the 'create from template' macro the 'Template name' dropdown doesn't do anything.

Do you know of any Chrome extensions or things that restrict it working?

Thanks,

Lyndsey.


Answers:
author: Tony Peng
body: I also encounter this problem. Nothing happens after inserting "create from template" macro.

It works for me again after reloading the page by clicking "reload this page" at the top-left corner of the Chrome browser.


author: Moses Thomas
body: [@Lyndsey Cooper](/t5/user/viewprofilepage/user-id/2711775) i suggest the following,

* Firstly, create the template in the particular space and the try gain, it should appear in the drop down list for the 'create from template' macro.

Best!

comments: author: Lyndsey Cooper
body: Hi Moses.

I think I've worked out the limitation with this macro.

I can add the 'create from template' macro:

* Within a template I'm creating or editing.
* Then select that template in a space to trigger the new page via the macro in it.

I cannot use the macro:

* If I try add it to a page in a space manually, which was what I was trying to do I can't.

Thanks for giving me the tip.

Lyndsey.


author: Moses Thomas
body: [@Lyndsey Cooper](/t5/user/viewprofilepage/user-id/2711775) You are welcome. Could you mark solution as accepted, lets close this question.


Tags: cloud

confluence-cloud

macro

template
User Directory
Asked by Ryan Beymer:

Version: Confluence cloud

I'd like to create a directory for our company using confluence but would like to avoid pages (users profiles) getting out of sync. There is a [metadata plugin](http://ryanbeymer@gmail.comhttps://marketplace.atlassian.com/apps/1213690/metadata-for-confluence) but it is only for server.

Does anyone know how we could have live templates that work with the new editor?


Answers:
author: Shannon S
body: Hello, Ryan.

Thank you for reaching out! Could you let me know what you are trying to sync Confluence with exactly in order to keep the profiles in sync? If you can let us know what technology you're using exactly as a source then we can suggest some options.

In terms of Live Templates, I'm not sure what you mean by that. Are you referring to the Live Templates in [the Scaffolding plugin](https://marketplace.atlassian.com/apps/190/scaffolding-forms-templates?hosting=server&tab=overview), or something else within Confluence?

Regards,

Shannon

comments: author: Ryan Beymer
body: We don't have a source to sync from nor would I want to introduce that complexity.

I'm looking for a way to manage a template that could be updated after the fact and propagate to all the pages that were created from it.

An example would be we have everyone go through and fill in the template with their bio's, skills. Then after 2 months we go back and add a section for the projects they have participated in. The projects section would populate down to all the pages.


author: Shannon S
body: Ryan,

Thank you for clarifying. I wasn't really clear on your issue because you had mentioned syncing and user profiles. Now I see you are referring to these individual pages as user profiles, rather than the built-in ones in Confluence People Directory.

This isn't possible in Confluence, but you might want to have a look at the existing template add-ons. Many of them are dynamic and could possibly help you with what you want to do:

* [Template Add-ons Confluence](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=templates)

If you have any questions about any of those add-ons please let us know and we'll be happy to help!

Regards,

Shannon


Tags: atlassian-marketplace

cloud

confluence-cloud
Can resources be recovered that were created with the trial version?
Asked by Christian Villasboa:

Good afternoon, my name is Christian I am writing from Asuncion Paraguay, I am wanting to recover a page created in confluence for a presentation, the problem is that it was created with the trial version and when entering the link it tells me that the page is no longer available, is it possible to recover this?

<https://pruebaccp.atlassian.net/>

we want to acquire the license but we also need to recover this information.


Answers:
author: Darryl St_ Pierre
body: If I understand the question correctly, you created content using the trial, the trial expired and you have not signed up for the paid site yet. If this is the case, I would suggest you contact Atlassian Support directly to see if your trial can be extended, and if the content is still available on that site name.


author: Nic Brough -Adaptavist-
body: The trial status does not matter here - you put data into the system during a trial, then that system would have been re-licenced as a production system (there's no difference in functionality, only access). Unless you set up a new system on a different url?

If the data was entered during the trial period in the same system, then it will still be there, unless you have deleted it! You should

Check the "trash" for the space the page was in first.

Check that the page has not been restricted such that your account can no longer see it.

If it's not them, then I'm afraid one of your people has permanently deleted it.


Tags: confluence-cloud
Anchors, Document help is very confusing.
Asked by ElizabethC:

Confluence I swear makes instructions purposely confusing.

I just want an anchor in one page to work from a link in another and it just loads the page at the top. Not to the anchor.

I don't know what spaceKEY, means.. or what DOC means . And nothing defines them either.

They give no typed out example. So I took a guess.

Our space name is TN, (is this a spacekey?) my page is called Automation. My anchor is UBLateBlacklist in a page called "Automated tests" So given they are in the same space, why does <https://confl.ourcompany.com/display/TN/Automated+tests#UBLateBlacklist> link I defined not go to the anchor but just loads the page its in at the top? (The anchor is at the bottom) Please help, anyone. I had actually gotten it to work and had to start over due to some other issue and now it won't work.

I dont think this applies as I am in the same SPACE, so I did based on linking to a page, and it won't work.

|-------------------------|----------------------------------|------------------------------------------------------|
| Page in different space | `spacekey:page name#anchor name` | DOC:My page#bottom DOC:My page#important information |


Answers:
author: Robert Reiner _smartics_
body: TN is the space key. It is part of the URL. In the example DOC is also a space key.

If you link to the same space "Automated tests#UB Late Blacklist" should do (assuming "UB Late Blacklist" is the title of your heading). Note that in the User Interface you do not specify the ID that is shown in HTML ("Automatedtests-UBLateBlacklist" or similar), but the heading you refer to (including blanks).

And yes, it is confusing ... :(

comments: author: Robert Reiner _smartics_
body: ![link.png](https://community.atlassian.com/t5/image/serverpage/image-id/50250i4368FAF79804BEC9/image-size/large?v=v2&px=999 "link.png")Here is the example where I link to a different space.

The page I link to is on our server: <https://www.smartics.eu/confluence/display/PDAC1/Documents+Service#DocumentsService-RelatedComponents> (the anchor ID in the URL is generated by Confluence).


author: ElizabethC
body: It worked!!! YAY!! It also took a refresh to work also, if I just saved then tested it only loaded the page, if I refreshed the parent page with the link, then it worked, and I did see elsewhere that is required.

SPACE:PAGE TITLE#ANCHOR

TN:Automated tests#UBLateBlacklist

But after going back, it actually removed the TN: because they are in the same space.


Tags: anchor
is there any dark theme macro or extension that can be added to a server based Confluence site ?
Asked by Brittany Sharer:

Hi,

Our confluence runs on a server. Are there any macros or extensions that could be run with it that could give the apperance of a dark screen?


Answers:
author: Fiona Pragg
body: It might depend on the latitude your IT allows for you to add or change stuff, but....

We run Confluence on a server (recently went to Data Center). I use Chrome browser with Stylus extension, using "Midnight Surfing" global dark style. Looks like this:

![2019-04-02_8-55-24.png](https://community.atlassian.com/t5/image/serverpage/image-id/50191iCB9C1D742B0E9195/image-size/large?v=v2&px=999 "2019-04-02_8-55-24.png")

comments: author: Brittany Sharer
body: okay! Willl have to look into that. Thanks!


Tags: confluence-server

server
Receiving System Error
Asked by Kristen Wo:

Hello,

Whenever I add a new layer to any page and then click on the pencil icon to edit that layer, I receive a "Oops an error has occured. System Error..."

I've posted the first part of the error below. ..

### Cause {#toc-hId-1056800956}

java.lang.NumberFormatException: For input string: "2264430106"  
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)

#### Stack Trace:\[hide\] {#toc-hId-1747362430}

```
java.lang.NumberFormatException: For input string: "2264430106"	at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)	at java.lang.Integer.parseInt(Integer.java:583)	at java.lang.Integer.parseInt(Integer.java:615)	at com.brikit.core.util.BrikitNumber.parseInteger(BrikitNumber.java:76)	at com.brikit.themepress.actions.EditPageAction.doDefault(EditPageAction.java:25)	at sun.reflect.GeneratedMethodAccessor21217.invoke(Unknown Source)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)	at java.lang.reflect.Method.invoke(Method.java:498)	at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:302)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:170)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
```


Answers:
author: Shannon S
body: Kristen,

Welcome to Community! Let's take a look at your issue.

You mentioned you're adding layers to pages in Confluence, but I'm not familiar with the feature in particular. Could you let me know a bit more about what you're doing? Are you using an add-on for this functionality?

Regards,

Shannon

comments: author: Kristen Wo
body: Hi Shannon,

Thank you for your response. We were actually able to resolve this issue by restarting the server.

Thank you!

Kristen


author: Shannon S
body: Kristen,

That's really great news! Thank you for letting me know.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: confluence-server

server
Job Aid for Jira and Confluence
Asked by Hanif Remtulla:

Hi

Has anyone created Job aids for new Users.

thanks


Answers:
author: Bill Sheboy
body: Hi [@Hanif Remtulla](/t5/user/viewprofilepage/user-id/1401640)

My recommendation would be to identify a small set of use cases for your target audience based upon what they need to accomplish. Then create a one-page doc showing the use cases and steps, provide links to your Jira instance, and include the Atlassian provided user-guidance links.

You could create this guidance in Confluence (and send it to new people on your teams) so it is a living document that evolves over time, based upon needs.

Best regards,

Bill


author: Shannon S
body: Hello Hanif,

Thank you for reaching out! Could you let us know what exactly you are referring to in terms of "job aids"? What is it you are trying to accomplish exactly?

Regards,

Shannon

comments: author: Hanif Remtulla
body: Hi Shannon,

Our team is growing so we adding new users to Jira and Confluence. As the Administrator for our site, I want to put together a simple document about how they can login and start learning and navigating thought Jira and Confluence.

Thanks  
Hanif


author: Shannon S
body: Thank you for elaborating, Hanif!

I am sure the community will have some great suggestions for you on this, but I wanted to pass a few articles onto you that might help.

* [How to create your team's technical and onboarding documentation](https://confluence.atlassian.com/doc/blog/2015/11/how-to-create-your-team-s-technical-and-onboarding-documentation)
* [A new way to use Confluence: employee training](https://www.atlassian.com/blog/confluence/use-confluence-employee-training)

Regards,

Shannon


Tags: jira-software
Modify a text
Asked by iStorx:

Hello, I want to modify the text and I don't find where.  
That's the original :  
"  
One time payment  
Subscription  
**Select frequency:**   
**Monthly**   
**Custom**   
"  
And I want to modify the text "Select **frequency** , **monthly** and **custom** to the translation in french, is it possible ?


Answers:
author: Vero Rivas
body: Hi [@iStorx](/t5/user/viewprofilepage/user-id/2962681)

I don't quite understand what you mean, but by editing the page you can change the text as you want, font, color, etc.

Look at this post, for the French

<https://support.atlassian.com/confluence-cloud/docs/choose-a-default-language/>

Cheers
No permissions to my draft after upgrade
Asked by Brian Frampton:

I just upgraded from Confluence 6.2 to 6.13 and no longer able to access a draft I have that is unpublished. Thoughts?


Answers:
author: Brian Frampton
body: Hi [@Brian Frampton](/t5/user/viewprofilepage/user-id/1175320)

Could the draft have [been saved](https://confluence.atlassian.com/conf613/drafts-964960402.html) as *Untitled?*

Thanks

comments: author: Brian Frampton
body: @\[deleted\]I do see 2 or 3 other drafts that are saved as *Untitled* , but the one i am most concerned with is titled. As a side note, I am not able to discard those *Untitled* drafts either. I am a space admin in the two spaces that these drafts are in.


Tags: confluence-server

server