youngmon/atlassian-qna huggingface dataset:
Application link not locating jira
Asked by Chris Bolton:

I just installed confluence on the same box as my jira-qa instance. I am trying to make JIRA a trusted application. So when I use [these instructions](https://confluence.atlassian.com/display/DOC/Linking+to+Another+Application), I am receiving JIRA QA seems to be offline. The application link I am putting in is "https://jira-qa.mycompany.com" and when I do a wget or hit this url directly, it is available. Any ideas?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You might be getting certificate errors. Check the logs and see if you are running into issues described here: <https://confluence.atlassian.com/display/KB/SSL+and+Application+Link+Troubleshooting+Guide>


Tags: confluence-administration
How do I hide JIRA service desk users from Confluence?
Asked by Jeff Holman:

I've setup the "server" version of JIRA and Confluence and configured Confluence to use the JIRA user directory. We are also using JIRA service desk.

Now, as a result, every single service desk user shows up in autocomplete situations in confluence (e.g. when I'm mentioning a user, I see service desk users mixed in with real internal JIRA users).

Is there any way to use the JIRA directory with Confluence without introducing all of the service desk users?


Answers:
author: Asbj?rn Mikkelsen
body: Did you find any solution to this?, we have the same problem, but using JIRA cloud + JIRA service desk in the cloud.


Tags: confluence-administration
Converting wiki markups to HTML (user macros)
Asked by Rahul Aich [Nagra]:

Hi All

I have some Confluence user macros which contain wiki-markups. But the confluence version 4 and above only supports HTML only.

My question is how do i convert my user macros from wiki-markups to HTML. Do we have any tool to do this?Any plugins? workarounds?

Rahul


Answers:
author: Guilherme V.
body: Hi Rahul,  

If you are the Confluence's admin, please access the following URL:

\<confluenceURL\>/admin/force-upgrade.action

And select the `WikitoXHTMLMigrationUpgradeTaks` option and click on **Force Upgrade**.


Tags: confluence-administration
1.6.5 Comalatech Checklist Plugin "Excerpt" option causes java.lang.NullPointerException
Asked by Alexey Anisimov:

Hi, have recently updated Checklist Plugin to 1.6.5, find out it stops working when "Excerpt column heading" option is defined and displays "error rendering macro 'checklist': java.lang.NullPointerException". Downgraded to 1.6.3.

Confluence 5.6.6 Win64


Answers:
author: Alexey Anisimov
body: The issue is fixed in 1.6.6


Tags: checklist

excerpt

null-pointer-exception
Can I import JIRA server users to Confluence Cloud?
Asked by Richard Doyle:

I have a server instance of JIRA running and I need to add users from there to our OnDemand Confluence. Is there an easy way to do this?

Thanks


Answers:
author: Jaime S
body: Hi, Richard.

There's a way to do that. We can import users from a CSV file if you can generate one. To do that, we need CSV file representing your users using the following format:

```
Username,First Name,Last Name,Email Address,Passwordjames,James,Jones,jamesjones@somewhere.com,secrets2joes,Joe,Smith,joe@gmail.com,apassword1
```

We can also add groups and memberships if you provide another CSV file following this format:

```
Username,Groupnamejoes,adminsjoes,jira-admins
```

The users and the groups they belong to.

The headers are important.

Once you have the files, just [upload them to WebDAV](https://confluence.atlassian.com/display/Cloud/Uploading+Data+via+WebDAV) and open a support request at [Atlassian Support](https://support.atlassian.com) and we'll import them for you.

Kind regards,  
Jaime Kirch da Silveira  
Atlassian Cloud Support


author: Richard Doyle
body: Thanks. Support ticket created.

comments: author: Jaime S
body: No problem, Richard.If that answered your question, could you mark the answer as a correct answer?For other users' reference.Thanks.


Tags: cloud

confluence-cloud

jira
How to customise confluence home page
Asked by Rahul Aich [Nagra]:

Hi Guys

Iam on confluence 5.5. iwant to change the layout of the confluence home page,

can i do it?

Rahul


Answers:
author: Christian Willoch
body: I can highly recommend the addon "[Refined Wiki](http://www.refinedwiki.com)". In addition to give you a lot of power in making a tailored home page, it utilizes the categories in an elegant way, so you can have menus and submenus. We've been using it for some years now, and are very content.


author: Tim
body: <https://confluence.atlassian.com/display/DOC/Search>

<https://confluence.atlassian.com/display/DOC/Customising+the+Confluence+Dashboard>

<https://confluence.atlassian.com/display/DOC/Changing+the+Look+and+Feel+of+Confluence>

<https://answers.atlassian.com/questions/37701>


author: Nic Brough -Adaptavist-
body: The standard dashboard page can't really be changed much (without coding or addons)

But you can simply point to any page in Confluence and say "that's the home page". And you can do what you want with a Confluence page. Just make sure it's in a space all your users can see.


Tags: confluence-administration
Reporting on spreadsheet data from attachment
Asked by adambadura:

On my page I have an attached Excel spreadsheet file. I want to show its contents on the page. But also I want to use some additional rendering with it.

The `Excel` macro shows the spreadsheet as a table where I have little to no control.

Instead I would prefer to generate a table based on the data. For example I would like to make a link to image based on user name. The address is generated with a simple pattern with user name within it. In the spreadsheet I want to keep just the username but the generated table should show image for the URL.

I thought about using `Report Table` macro as it seems to let me highly customize the final table. But I wasn't able to make it use spreadsheet data. I tried `Local Reporter` but nothing seemed to work.

Is there any way?


Answers:
author: adambadura
body: Due to lack of activity here I asked similar question on Stack Overflow: <http://stackoverflow.com/questions/31449801/how-to-generate-confluence-page-based-on-tabular-data>
browser for confluence
Asked by Jennifer Weber:

Apologies if this has been answered elsewhere - I searched but could not find the answer - is there a recommended "best" browser for working in Confluence? Thank you!


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is hard to say which one is best. I user firefox and chrome the most. Checkout the supported versions and full list at <https://confluence.atlassian.com/display/DOC/Supported+Platforms>

Check out **Web browsers -- desktop** section.


author: Guilherme V.
body: Hi Jennifer,

We had some issues using the Internet Explorer. I recommend using the Google Chrome or Firefox.

Cheers,


author: BenoitP
body: Based on a team of \<50 people using various browsers (IE, Firefox, Chrome, Opera, safari) with Confluence Cloud for 3 years, we had less problems with Chrome. In many cases, Firefox updates provoke issues or features/addons/macro not working anymore as expected. These issues are fixed by atlassian but this can take several weeks.

So, Chrome is my choice.


author: nikhil kumar
body: Hello @Jobin Kuruvilla \[Go2Group\],

We have issues with JIRA and Confluence running in Firefox.

1) When ANY user tries to open Jira in Firefox, it takes quiet a long time to open and same for any actions we perform like it takes time to load the menu when we click on the drop-downs and loads fast in Chrome.  
2) We are observing this behavior after upgrading out Jira to 7.1.7 and Confluence to 5.10 recently.

Please help as this is a bit critical.

Nikhil

comments: author: Jobin Kuruvilla [Adaptavist]
body: You might want to raise a support ticket with Atlassian. This is a user forum :smile:


author: Jennifer Weber
body: Thanks, everyone!
How to store "content" properties on a space or more general?
Asked by Klaus UNGER:

We are planning to develop some connect add-ons?

We do have some meta-data necessary for our add-ons to work properly.

E.g. one of our client wants to introduce a category to his pages (similar to the status). We need to define a list of available categories for the site or at least for a space!

Implementation/Logic of the add-on is fairly simple - so no backend is needed, just a static JS add-on.

Is there a possibility to store this meta-information (complete list of categories) somewhere "higher" than page via REST api? As it should be needed by multiple pages!

Thanks

K:)


Answers:
author: Nelson Carranza
body: Hi Klaus,

You should look at the Confluence REST api. Content properties. <https://docs.atlassian.com/atlassian-confluence/REST/latest/#d3e820> . You should be able to find the space id in the database, but you can save it in the home page of the space which would be easier to find.

Regards

Nelson

comments: author: Klaus UNGER
body: Hi Nelson,thanks for the fast response. I'm well aware of the content properties in the REST API, but content is there defined as page or blogpost!Looking for the home-page of a space would be an possible intermediate solution, but I was really looking after an API call to store properties on a Space


Tags: cloud

confluence-cloud
What is the difference between Confluence "Data Center" and "Server"?
Asked by Jan Markowski:

I'm looking to download and install Confluence, and I see two sets of \*.tar.gz files: one for Data Center, and one for Server. It's not clear what the difference is between these two.


Answers:
author: chucktalk
body: Hi Jan,

Datacenter is really meant for clients that have a large client base (thousands of users) and meant to scale and distribute the load for same. Clients that are beginning with Confluence probably want to start with the Server edition until they grow their use and instance large enough to need to scale out their deployment.

Hope that helps.

-Chuck

comments: author: Robb Wiedrich
body: At what user load is it recommended to move from Server edition to Data Center edition?

We are already running JIRA Data Center with 2k licenses.


author: Nic Brough -Adaptavist-
body: For the end-user, not a lot. They get to use Confluence.

For the back-end, Server is a single server. You install it on a machine, run it, and you have Confluence.

Data Centre starts off the same, but you are expected to install it on more machines, and connect them all together so that you have the same Confluence running on more than one server, providing High Availability, clustering, load, etc. See <https://www.atlassian.com/enterprise/data-center>
How to configure permissions and roles for external users in Confluence?
Asked by Josef Zahlauer:

Hello,

I want to give access to 5 users from an external company to our Confluence. The only thing they should be allowed to see after they login, is the name of the category their space is located in and the space itself. How do I have to configure permissions and roles for them? Our own staff should be allowed to read and write in their space.


Answers:
author: Alex Yasurek
body: Hi,

You just need to add those 5 users to a group and only give that group permission to that one space you want them to see. You will also need to add whatever group the staff belongs to. Since confluence is all permission based, as long as that external company group only has access to that one space they will not be able to view any other space.

The only thing is that when it comes to categories in the space directory, I think they will be able to see all categories. They will not be able to actually see spaces that belong to those categories since they don't have permission to them but they will see the categories.


author: Josef Zahlauer
body: Hi Alex,

that works in a way, that the external users have access to their own space, but unfortunately, the have access to all other sapces, too.

comments: author: Alex Yasurek
body: They shouldn't have access to other spaces unless they were given permission to those spaces or if the space is open to anonymous. Also, make sure they only belong to that one group and they also don't belong to the staff users group. Since confluence works by permissions, the only way someone will be able to see a space is if they have permission to see it.


author: Alex Yasurek
body: Hi,

Did you add this new group in the "View Global Permissions" page in the administration area?

In the admin area it will be on the left side navigation under "USERS \& SECURITY" -\> Global Permissions.

Add this new group under the "Groups" section and give them "can use" permission.

Let me know if that fixes the issue.


author: Josef Zahlauer
body: Hi Alex,

just to check this, I created one testuser, and added this user to a testusergroup. I granted the group 'All View' and 'Pages Add' permission, when I added it to the space. Our staff is organized in the standard group 'confluence-users', so I added that group to the same space, too. After I logged in as the testeruser, Confluence says, I'm not allowed to access the space.


Tags: confluence-administration
Page data clear
Asked by Hsu Yao Chang:

Dear Support Team,

How can we clear these old data in confluence? Thank you.2015_07_07_17_44_26_Dashboard_Confluence_System.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Page-data-clear/qaq-p/162606?attachment-id=8447){#link_11883aec88716e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/27230/1/2015_07_07_17_44_26_Dashboard_Confluence_System.jpg){#display_11883aec88716e_0}


Answers:
author: Hsu Yao Chang
body: Thank you for your kindly reply.

If the data from personal spaces, how can we delete the data ?

<br />

comments: author: Jobin Kuruvilla [Adaptavist]
body: You will have to remove it from those spaces. The updates will show the most recent data available.


author: Jobin Kuruvilla [Adaptavist]
body: Did you try rebuilding the indexes? <https://confluence.atlassian.com/display/DOC/Content+Index+Administration>

Or is that data coming from personal spaces?


Tags: confluence-administration
Confluence 3.4.8, FireFox 39 : ssl_error_weak_server_ephemeral_dh_key
Asked by D. Brutscher:

Hi,

we currently have the problem that FireFox 39 removed the support for SSLv3 which leads to a "ssl_error_weak_server_ephemeral_dh_key" - exception when trying to access our inhouse Confluence 3.4.8 instance with FireFox version 39.

I already tried <https://confluence.atlassian.com/x/7QCOK>, it doesn't work.

Only workaround on client side is to disable...

security.ssl3.dhe_rsa_aes_128_sha

security.ssl3.dhe_rsa_aes_256_sha

...via about:config.

But this can't be a solution, I need a server side solution, can anybody tell me how I can tell my Windows Server 2003, TomCat 6, Java 1.6 Environment how to disable SSLv3 protocol during handshake?


Answers:
author: D. Brutscher
body: Changing protocol and setting cipher attributes solved the problem.

\<Connector port="8443" maxHttpHeaderSize="8192"  
**protocol="org.apache.coyote.http11.Http11Protocol"**   
maxThreads="50" minSpareThreads="25" maxSpareThreads="75"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="50" scheme="https" secure="true" clientAuth="false" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" SSLEnabled="true" **ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA, TLS_ECDHE_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA"**   
URIEncoding="UTF-8" keystorePass="##########" keystoreFile="##########"/\>

comments: author: Juerg Halter
body: Hello Mr. Brutschermany thanks for your post. We had the same issue and this fix also solved our problem.Best Regards


author: Fernando Robles
body: Hello,This works! Thank you so much


Tags: confluence-administration
Do I need to get license upgrade for draw.io if only few users edit?
Asked by Ian Cox:

We are upgrading our confluence to 50 users. We also have draw.io (for 10 users currently). None of the new users will be editing in draw.io, so it seems really steep to have to pay $600 for essentially no benefit.

Is it possible to keep the 10 users license and just allow those users to edit, or even just allow those users to even see the diagrams. The new users are all in a different space, that doesn't really need diagramming.

The only other solutions I can think of are:

1. Install another instance of confluence for the new users and have their space on that only
2. turn of draw.io plug in and revert to saving diagrams as images and uploading.

Any suggestions?


Answers:
author: David Benson _draw_io_
body: Yes, we can sort that out within the original Confluence, please contact support@draw.io.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

confluence-administration
How to prevent a * from becoming a bullet?
Asked by Karl Krasnowsky:

Hopefully basic question. I'm trying to simply type a \* character on the first line of a paragraph and the confluence editor is transforming into a bullet. How do I prevent this?


Answers:
author: Robert Reiner _smartics_
body: Under "Settings" of your user account you may disable autoformatting in the editor.

And if you do not switch it off completely: Ctrl-Z (on windows) undoes the autoformat.

comments: author: Karl Krasnowsky
body: Yep, ctrl-z to undo the formatting. Should'a thunk. Thanks!


author: Karl Krasnowsky
body: I've tried both \~\* and \\\* and nope that's not doing it.


author: Midori
body: You escape it, I think with the tilde character or backslash:

```
Either ~* thisor\* thisshould work.
```
Can I embed a Gantt Cloud view on the Projects Confluence Page (via widget or?)
Asked by Jon Lawrence:

I'd like to embed my Gantt Cloud chart into the related Confluence space for the Project I'm working on. Is this possible?


Answers:
author: Jaime S
body: Hi, Jon.

I'm not sure what Gantt Chart you're trying to embed. Is it some provided by a plugin in JIRA? Which one?

Either way, Confluence has a Gantt macro as you can see [here](https://confluence.atlassian.com/display/DOC/Chart+Macro#ChartMacro-GanttChart). Though it's not exactly what you asked for, it may be useful.

Kind regards,  
Jaime Kirch da Silveira  
Atlassian Cloud Support


Tags: confluence-cloud

jira-cloud
Displaying report properties
Asked by Patrick Doucet:

Hello,

I would like to display a report properties in a table. I use this fucntionnality for my requirements management. I created a report with my all requirements. I would like to display each requirement with the macro "page properties report". With this macro I can choose the properties I want to display. I don't want to display all properties.

For the moment, i use true but I would like to use Name,DescriptionEGDFReq IDele0001-1.

Thanks for your help.


Answers:
author: Patrick Doucet
body: I used Excerpt Include like this

Exemple1.png

and i Would like to use Page properties report like this

Exemple2.png  
[](https://community.atlassian.com/t5/Confluence-questions/Displaying-report-properties/qaq-p/397753?attachment-id=12013){#link_11883c150f1dcd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67289/1/Exemple2.png){#display_11883c150f1dcd_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Displaying-report-properties/qaq-p/397753?attachment-id=12014){#link_11883c150f1dcd_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67289/2/Exemple1.png){#display_11883c150f1dcd_2}
I've been unable to download Creatly for the past week.
Asked by David Huffman:


Answers:
author: Midori
body: Atlassian Marketplace had some temporary problems with generating trials for any plugin.

It should be fixed by now.


author: David Huffman
body: The error I'm getting is "This Site is Down at the Moment. Grab a snack - we'll be back before you know it". This does not really help debug the problem...

comments: author: Nic Brough -Adaptavist-
body: Nope, it doesn't. But I can download the addon, so I'm not sure what's happening there


author: Nic Brough -Adaptavist-
body: I'm guessing you mean the addon, which works fine for me. You'll need to debug what is wrong with your connection to the site. Maybe start with the symptoms and/or error message you get.
Standard Confluence Metadata
Asked by Angela Benway:

Is there standard Confluence Metadata, such as version and author? If so how do I use those values. I am currently using the Metadata plugin to create my own metadata but I need the version number, author and data of published. I am trying to use Metadata so I can use REST calls on the page.


Answers:
author: Alex Yasurek
body: Have you tried getting a page using the API to see what kind of information is pulled with the page object? I am pretty sure the version is contained and date when it was last modified. Not sure about the author though.


Tags: confluence-administration
Trying to install some theme. What am i missing ?
Asked by Philippe Aubin:

When trying to download/install "indigo" and "canvas" themes, i only get the prompt of my "zip" software to extract them in a folder. Must i put them in a certain folder in the server ?

What am i missing ?


Answers:
author: Robbie Lee
body: Hi Phillipe,

If you have Theme Press installed (which you need to use Indigo and Canvas), you can follow these instructions to add those themes to your site:

* <http://help.brikit.com/display/PRESS/Theme+Gallery>

For zipped files, follow these instructions under the **Upload** tab:

* <http://help.brikit.com/display/PRESS/Installed+Themes>

Kind regards,

Robbie


author: Philippe Aubin
body: Oh !!! that's what i missed, thanks Robbie .

comments: author: Robbie Lee
body: You're welcome. ;)


Tags: theme
licence verification from internal network
Asked by Kevin Salt:

Trying to set up Confluence for an evaluation and I hit a block. Confluence is trying to phone home to check the license validity, but this is a sealed VPN with no access to the outside world at all. How do I get around this ?


Answers:
author: Kevin Salt
body: OK .. MY BAD ... I just didn't wait long enough. On the service I'm using it took about 15 minutes to set up the demo data - I thought it was waiting for licence validation because of the message at the bottom of the screen.

Problem solved - all is well.


Tags: confluence-administration
Does a group need to have add rights on a space to be able to edit a page?
Asked by Timen Nieuwhuis:

I've got a 100 users groep that can view a space. I gave 1 off these users edit rights on a page using restrictions but the user still cant modify the page.

The modify button appeared when I gave the 100 user groep add rights, but thats not desired cause then they can all create pages.


Answers:
author: Nic Brough -Adaptavist-
body: Yes. To edit a page, you need create.

Add and Edit rights in Confluence are the same thing - there's no use case for granting create without edit (what happens when you make a spelling mistake while creating? Oh, you need edit...), and only weak ones for allowing edit without create (if you can edit, you can make a mess of the page and rearrange the structure anyway, so you might as well have create too)


Tags: confluence-administration
Compatibility with Confluence 5.7 or 5.8 for composition plugin
Asked by Global Tools:

Hi Team,

Why there is no compatibility announced for Confluence 5..7 or 5.8 yet ?

Are there any plans to release compatible versions ?

Thanks,

Sumit


Answers:
author: Sumit Kumar
body: Compatible versions are now released.

Thanks,

Sumit


Tags: addon-net.customware.confluence.plugin.composition

confluence-administration

server

servicerocket
Why cannot create page in Confluence?
Asked by Yoel Raab:

I want to create new meeting notes, when pushing the "create" button, it opens the next page frame but does not progress to next stage (stack).


Answers:
author: Yoel Raab
body: Is okay on Firefox.

I had problems with my PC

thx

Yoel


author: Nic Brough -Adaptavist-
body: What do you mean "does not progress to next stage (stack)"? What do you get on screen?


Tags: page