youngmon/atlassian-qna huggingface dataset:
teams trello integration - no boards available from dropdown
Asked by larry.erickson:

Trying to add Trello tab to a teams channel. This used to work but now when we try we do not get any boards in the dropdown of "Please select a board from the list or create a new one".   

I am a member of hundreds of boards.  

I can create a new one and that works.

Thanks,


Answers:
author: Alina Kurishko
body: Hi Larry,

Welcome to the Atlassian Community! ?

Hmm, I can't reproduce the issue you're describing.

First, I'd suggest logging out and back in to your Trello account within MS Teams.

If this doesn't help, could you please clarify if you use MS Teams in a browser or via a desktop app? If it's the former, we can do a check-up on your browser to make sure no cache, cookies, or browser extensions affect Trello's performance.

Please see this article for detailed instructions on troubleshooting any problems with Trello in a browser: <https://support.atlassian.com/trello/docs/troubleshooting-browser>-issues-with-trello/

Hope this helps!

Alina \| The Trello Team
How do I enable the Slack powerup on ipad/iphone? I see it on the desktop version.
Asked by Anissa Amason:

Our team creates cards directly from Slack to Trello and the integration for that works on both ipad and iphone. On desktop we use the power-up to post the card back to the linked slack channel. The slack powerup doesn't populate on either the ipad/iphone.


Answers:
author: Rasmus Wulff Jensen
body: Sorry to say, but PowerUps do not work on devices... Only on the website...
Hi All! Is there a way to view who created a card, distinguishing them from other members tagged?
Asked by AdMonsters and AdExchanger Projects:

We often have multiple members assigned to a task - they are not watchers but have an active responsibility on the project, but we'd like see who created a card so we can direct questions to that person if necessary. It doesn't seem obvious, but perhaps there is something we're missing here or this is an upgraded feature from the free account that we can't access?


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! ?

On each Trello card back, there's the Activity section at the bottom of it. When you click "Show details" next to the Activity section and scroll down to the very first action, you'll see who added a card to a board.

You can also check the Activity of your board in the board menu: [https://support.atlassian.com/trello/docs/the-board-menu/#:\~:text=context%20you%20provide!-,Activity,-The%20activities%20of](https://support.atlassian.com/trello/docs/the-board-menu/#:~:text=context%20you%20provide!-,Activity,-The%20activities%20of)

Hope this comes in handy!

Alina \| The Trello Team
There is a faded white line with a question mark that stops me from moving lists around
Asked by Kimberly:

I use List Layouts for Trello and TredoList to arrange my lists in a grid (rather than in a long line I have to scroll across).

Suddenly this week there is a faded white line with a black question mark "help" logo thing. And it won't allow me to move lists around. I can get it to disappear temporarily by moving all my lists below this line. But if I navigate away and come back, I find that one or two lists are now sitting above this weird line and everything else is below. I can't move lists above it, but can only get it to disappear temporarily by moving the top lists below it.

Has anyone seen this behavior before? What do I need to kill to make this go away?

![Screenshot 2024-01-05 114503.png](/t5/image/serverpage/image-id/299166i40B286522470B303/image-size/large?v=v2&px=999 "Screenshot 2024-01-05 114503.png")


Answers:
author: Alina Kurishko
body: Hi Kimberly,

Thanks for raising this question!

Hmm, this doesn't seem to be related to Trello as I can't reproduce it and haven't seen similar reports recently.

This might be related to the extension you're using, TredoList, but I won't be able to provide much help here as we haven't developed this tool and don't support it.

We have this article for troubleshooting issues with Trello in your browser: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

It should help you identify the root cause of the issue. You can also try reaching out to the developer of the extension via <https://chromewebstore.google.com/detail/ccdkhfdflkpacnhjcefjlhlaopfgjkab/support>.

Hope this information helps!

Alina \| The Trello Team
Is there a variable that assigns members to checklist?
Asked by BoardmanJ:

For example have a checklists that has multiple items that can be complete by multiple members however want a member assigned once they complete one of the times on the checklist so we can see who completed the task. this then allows us to go back and see a record of who did what.


Answers:
author: Vishaal S
body: Hey there,

Vishaal here with the Trello Team---thanks for reaching out

In Trello, to automatically assign members to checklist items when they complete them, you would need to use Trello's built-in automation feature. However, there isn't a native variable in Trello that automatically assigns a member to a checklist item upon completion.

To achieve something similar to what you're describing, you could set up an Automation rule that assigns members to checklist items when certain triggers occur, such as moving a card to a specific list or adding a specific label to a card. However, this would not be an automatic assignment upon completion of the checklist item; it would need to be a specific action that Automation can recognize.

For tracking who completed specific checklist items, Trello's Advanced Checklists feature allows you to manually assign members to individual checklist items, and you can see who completed each item. This is a manual process though, and it's available as part of Trello's paid plans.

If you require automation where completing a checklist item triggers an assignment, you might need to look into third-party automation tools that integrate with Trello, such as Zapier or Integromat.

Do let me know if you've more questions. I'd be happy to help.
Create a question and answer form within a Trello card.
Asked by Sam Hudson:

I work for a real estate company and we have created a checklist that we need to fill out in real time when going on property tours. The checklist is divided into sections based on information type and has several questions and then blank boxes to answer those questions (see attached screenshot for example).

![Checklist Screenshot.jpg](/t5/image/serverpage/image-id/299127iFB1E3D15EBD66902/image-size/large?v=v2&px=999 "Checklist Screenshot.jpg")

In order to make the process more efficient and use less paper, we would like input this all in Trello cards so multiple users can fill out during our tours. **Is there a way to create a similar form in a Trello card?** We initially tried to use the Trello checklist but you are not able to comment on the checklist item. Any help you all could provide would be great! Thank you in advance!


Answers:
author: Vishaal S
body: Hey Sam,

Vishaal here with Trello Support---thanks for reaching out

Trello cards can indeed be a powerful tool for managing real-time information during property tours. While Trello doesn't support a form-like interface natively within a card, you can achieve similar functionality using a combination of card descriptions, custom fields, and comments. Here's how you could potentially organize a Trello card to function like the checklist you've provided:

* Use the card description to list the questions as you have them on your checklist. For example, "What is the property name?" could be the starting point.
* Trello's Custom Fields allows you to create fields for various data types (text, number, date, checkbox, dropdown). You could create custom fields corresponding to "Address," "County," and "School District," where users can input the necessary information directly. For efficiency, create a card template with these Custom Fields already set up. When it's time for a new property tour, simply create a new card from the template, saving time and ensuring consistency across all property cards.
* While users cannot comment on individual checklist items, they can leave comments on the card for additional details or clarifications. This can be a collaborative effort where multiple users can add information in real-time.
* If there are any visual elements or additional documents needed, you can attach images or files directly to the card.
* Use labels to categorize the cards based on information type or property status.
* For any actionable items that come up during the tour, you can use Trello's checklist feature. Even though you can't comment on the checklist items, you can reference them in the card comments.
* If you prefer using a form, there are third-party services like Google Forms or Typeform that can integrate with Trello. You can create a form with these services and set them up to create or update a card with the responses collected.

Do let me know if you've more questions. I'd be happy to help.


Tags: forms
PowerUps data security
Asked by Phil Janssens:

Hello,

Can someone confirm if data is shared with 3rd party suppliers when Power-Ups are used ? Or will all data be stored on the Trello servers ? Even additional data that is required for the Power-Ups ?

Thank you !


Answers:
author: Rasmus Wulff Jensen
body: Custom data is stored in the Trello Cards, but a 3rd party Power-Up essentially has full access to your board data (and could if evil store them on their own server/share them)... That is the Power but also the vulnerability of the system and you should only use PowerUps if you trust the 3rd party... All Power-Ups go to an approval procedure by Trello, but I would say such a review can not catch everything.

Trello has this technical page on the subject, but aimed at developers: <https://developer.atlassian.com/cloud/trello/guides/power-ups/security/>

Reddit post on the topic: <https://www.reddit.com/r/trello/comments/1210o0z/are_free_power_ups_safe_to_use/>
Anyone have a suggestion on how to bold text on card titles
Asked by Myron:

Since "Pro for trello" Chrome extension no longer works, anyone have an alternative method to BOLD text within card titles? Markup currently only works for the description section only.


Answers:
author: Vishaal S
body: Hey Myron,

Vishaal here with Trello Support---thanks for reaching out

I understand you're looking for a way to bold text within Trello card titles. Trello doesn't natively support Markdown in card titles, Since the "Pro for Trello" Chrome extension no longer works, Please note that the mentioned solution is not developed or maintained by Trello. For any queries in regards to Pro for Trello, please reach out to the company offering the extension. You can reach them here: <https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc>

While we're not able to endorse any third-party apps/scripts (since we don't work with them directly), you can check them out here: <https://gist.github.com/gorbiz/6062481> This script can enable you to add bold, italics, and other Markdown styles directly to your Trello card titles. You can install this script in Chrome or Chromium by downloading the script and dragging the file into the `chrome://extensions/` page of your browser.

Remember to always exercise caution when installing scripts or extensions from sources outside Trello.

Do let me know if you've more questions. I'd be happy to help.

comments: author: Myron
body: Chrome will not allow unless it's in the web store.
Impossible d'acc?der ? un espace de travail "Le membre doit ?tre un membre Entreprise g?r?"
Asked by Clement Truchet:

Bonjour,

J'ai re?u un lien de connexion pour un espace de travail partag?, mais en voulant me connecter, j'ai ce message d'erreur : Le membre doit ?tre un membre Entreprise g?r?.

Je ne suis pas admin du tableau vers lequel je veux me connecter.

Comment proc?der pour y acc?der ?

Merci d'avance.


Answers:
author: Vishaal S
body: Hey Clement,

Vishaal here with the Trello Team---thanks for reaching out

I see you've been deactivated at the Enterprise level, which could impact your access to certain content or functionality. We recommend that you reach out to the Enterprise Admin via the internal IT team and ask that they review your account for reactivation.

Should there be any hiccups in finding the right POC do raise a request via <https://trello.com/contact> we'll help you with the proper point of contact to help on this further.

Do let me know if you've more questions. I'd be happy to help.

-------------------------------------------------------------------------------------------

Salut Cl?ment,

Vishaal ici avec l'?quipe Trello : merci de nous avoir contact?s

Je vois que vous avez ?t? d?sactiv? au niveau Entreprise, ce qui pourrait avoir un impact sur votre acc?s ? certains contenus ou fonctionnalit?s. Nous vous recommandons de contacter l'administrateur d'entreprise via l'?quipe informatique interne et de lui demander d'examiner votre compte en vue de sa r?activation.

En cas de probl?me pour trouver le bon POC, faites une demande via <https://trello.com/contact>, nous vous aiderons avec le point de contact appropri? pour vous aider davantage ? ce sujet.

Faites-moi savoir si vous avez d'autres questions. Je serais heureux de vous aider.
My archived items do not show
Asked by Flavie Measson:

Hello !

The problem arises when I attempt to open archived items; they appear as placeholders and do not allow me to open them. Strangely, this issue only occurs when I search for an item. When I manually browse the archive, everything seems to look okay.

Initially, I thought Trello deleted archived items when they were too old. However, I've observed that some much older archived items are still working perfectly fine. This discrepancy raises concerns about potential data loss, particularly concerning PDF documents and images attached to the cards.

Thanks in advance![Screenshot 2024-01-05 143518.png](/t5/image/serverpage/image-id/299087iD54724DC57B5F8BB/image-size/large?v=v2&px=999 "Screenshot 2024-01-05 143518.png")


Answers:
author: Vishaal S
body: Hey Flavie,

Vishaal here with the Trello Team---thanks for reaching out

It seems you're experiencing a rather peculiar issue with archived items in Trello. If the problem only occurs during searches and not when manually browsing the archive, it might not be a case of data loss but could be related to the search indexing or a UI glitch.

* Does this issue occur on a specific board or multiple boards?
* When you mention that items appear as placeholders, is it that the preview is gone, or can you not access the data at all once the item is restored to the board?
* Specifically for the PDF documents and images, are these attachments failing to load only in the search preview, or are they inaccessible even when you restore the archived card?

To resolve this, here's what you can do:

* Sometimes, clearing your browser's cache and cookies can resolve display and loading issues.
* You can raise a request at [Trello's contact page](https://trello.com/contact) and include the URL of the board(s) in question. we'll need to investigate the problem in detail, especially if it's a bug or unexpected behaviour of the system.

Do let me know if you've more questions. I'd be happy to help.

comments: author: Fabrice V
body: I'm having the same problem will all 80+ boards we have.


author: Vishaal S
body: Hey Fabrice and Flavie,

Thank you for sharing that, Fabrice!

Our team is notified of the issue, and I'd like to let you know that our team has already released a fix for this issue. You should now see all the cards in the Archived list. Thanks for your patience while we were looking into it!

Do let me know if you've more questions. I'd be happy to help.

Cheers,  
Vishaal S \| The Trello Team
compatibility between TRELLO ans NVDA software
Asked by emma boulivet:

Hello,  
In our company, we have visually impaired employees who use TRELLO and who also use NVDA software, which is a screen reader. However, the two programs don't seem to be compatible. Would it be possible to make the two tools compatible?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello is a web-based service that you use in a browser, and is certified as generating accessible web pages. Trello is not the problem here, I think you need to ask NVDA.
My archived items do not show (error on Windows)
Asked by Marian Tkacik:

When I check archived items they show just like placeholders and doesn't allow me to open them. Problem appears only in situation when I **search** for an item. When I browse the archive it looks OK.  
It started to happening like yesterday.  
It's the same in Firefox, Chrome and Win app.  
On my iPhone app it looks OK.  
Any suggestion ?  

Screenshot  
[https://www.dropbox.com/scl/fi/yhp30n4je5jcvuccpurhu/screenshot.JPG?rlkey=t9bl9krk7o8onotpb0lmojnse\&dl=0](https://www.dropbox.com/scl/fi/yhp30n4je5jcvuccpurhu/screenshot.JPG?rlkey=t9bl9krk7o8onotpb0lmojnse&dl=0)  

Thanx


Answers:
author: Brian Upshaw
body: Same issue
Error Invalid automation
Asked by Facundo Siracusa:

Hello, I am trying to add an automation to a board, a card button. If I add to the automation posting a comment in the card (plain text) when I execute it, I get the error "Invalid automation. Please make sure any values entered like users, title, icon, lists are correct".  

I don't know what else to do. I have the same automation in another board, and it works fine, can someone help me please?


Answers:
author: Vishaal S
body: Hey Facundo Siracusa,

Vishaal here with the Trello Team---thanks for reaching out

I'd recommend that you check if there have been any recent changes to the board, such as renamed lists or cards, which might affect the automation. I guess the error popped up on the command log, could you please help with the screenshot of the command log to assist you further on this?

Do let me know if you've more questions. I'd be happy to help.


Tags: automation
Which feature should I use and why?
Asked by Yinal Bursa:

I am working in an office and convinced my supervisors using Trello in order to follow up every aspect of what we are doing. They demanded from me to make a research on which feature we should use and I do not know either. We would like to keep track of our jobs and make new cards. As far as I see, purchasing premium package would be enough for us. Do we need to make the payment of this seperately for each person? I do not want to make a false purchase


Answers:
author: Sushant Verma
body: Hi [@Yinal Bursa](/t5/user/viewprofilepage/user-id/5398748)   

Welcome to the community!  

Use Trello's **management boards and roadmap features to simplify complex projects and processes** . Ship more code, faster, and give your developers the freedom to be more agile with Trello. Empower your design teams by using Trello to streamline creative requests and promote more fluid cross-team collaboration.  

To know more please follow : <https://trello.com/tour>  

Regards,  
Sushant Verma
My Premium subscription expired.i want to build a board for my team using standard plan
Asked by Chirag Jain:

Hi Team - can I use Standard plan and build a Trello board for my team.is there any restriction. Do I still need to pay for that. Idea is to use it for some period for one project ..if it goes well then I can discuss for paid plans in future?


Answers:
author: Sushant Verma
body: Hi [@Chirag Jain](/t5/user/viewprofilepage/user-id/5265228)   

Welcome to the community!  

Trello Standard and Premium are designed for all teams, Even teams of one.  

To know more about Standard Plan, please follow : <https://trello.com/standard>  

Regards,  
Sushant Verma

comments: author: Chirag Jain
body: Thanks Sushant - and the free version - can I use that to create a board for the team and contribute...any restrictions (like no of team members that can access it etc.) other than features like calendar view etc. not available?


author: Sushant Verma
body: [@Chirag Jain](/t5/user/viewprofilepage/user-id/5265228) Yes!  

Regards,  
Sushant Verma


author: Chirag Jain
body: Thanks for your response...the last one -any limit to members I can add to edit/ contribute?..right now I am expecting around 70-100
Price for number of users in standard/premium plan
Asked by Grace Elizabeth Dwiputri:

I need the standard plan for 54 people, will I be charged for the 54 people or is it on an incremental based? i.e. my team is 54 but I have to pay for 60 people.


Answers:
author: Sushant Verma
body: Hi [@Grace Elizabeth Dwiputri](/t5/user/viewprofilepage/user-id/5398548)   

Welcome to the community!  

To know about Trello pricing, Please follow : <https://trello.com/pricing>  

Regards,  
Sushant Verma

comments: author: Grace Elizabeth Dwiputri
body: Hi Sushant,

I have seen the pricing page in Trello however it didn't answer my question. To clarify, it is not based off of increment? Another brand similar to Trello is increment based. Example, my team is 33 users but I have to pay for 35 users, but with Trello I only have to pay for 33 users. Is this correct?

Thanks \& regards,

Grace


author: Sushant Verma
body: [@Grace Elizabeth Dwiputri](/t5/user/viewprofilepage/user-id/5398548) I think so yes!  

Regards,  
Sushant Verma
Why can't I find a closed board?
Asked by Leanna G:

I closed a board two weeks ago and now would like to reopen it. It's gone. It's not in the closed boards list. I don't think I deleted it. I've tried everything I can think of. There's no record of the board. Any ideas?


Answers:
author: Sushant Verma
body: Hi [@Leanna G](/t5/user/viewprofilepage/user-id/5398541)   

Welcome to the community!  

Closed boards are no longer visible in your Boards list and can only be accessed by clicking the 'View closed boards' button at the bottom of your Boards page. Just like closing a board, **you must be an admin to reopen a board** .  

Please follow below docs for more info.  

<https://support.atlassian.com/trello/docs/reopening-a-closed-board/>  
<https://support.atlassian.com/trello/docs/closing-a-board/>  

Regards,  
Sushant Verma
I keep adding a new member and when i go back to see if they are on. A board they dont show up
Asked by KJ Catering:

Not seeing new member show up on boards.


Answers:
author: Beverley
body: Hi KJ Catering - welcome to the community!

If you're using Trello from your browser, could you please try to hard refresh your page and try again? To do that, hold down CTRL + F5 (Windows) or CMD + SHIFT + R (Mac).

If you're using the Trello desktop app, could you please go to the system menu at the top, and then select Help \> Reset local data?

If you're experiencing issues inviting a new member to your board, feel free to reach out to us at <https://trello.com/contact#/>