youngmon/atlassian-qna huggingface dataset:
Confluene Presenter mode broken in Chrome
Asked by VINCENT DUPONT:

Hello,

I've worked with Presenter Mode for months and it worked very well until these days. The problem shows up in Chrome, not in Firefox, on Windows 11.

I use titles (H1, H2, H3) and page dividers (---) as slide dividers.

My problem is that the "slide" (most visible part of the page) is not aligned with the visible part of the screen: the title is over the top of my screen and I can see only a part of the content.  

I did not have this probleme before. Does anyone exprerience the same issue in chrome (on windows)?

I tried rebooting the computer.

thank you

Vincent


Answers:
author: Barbara Szczesniak
body: [@VINCENT DUPONT](/t5/user/viewprofilepage/user-id/1380171) Just a thought---have you recently changed your zoom level in Chrome? My company doesn't let us use Chrome anymore, so I can't test it out, but it's one of those weird things that might affect this.


author: Dan Breyen
body: Hi [@VINCENT DUPONT](/t5/user/viewprofilepage/user-id/1380171) I'm not seeing that behavior on my Confluence instance. I took a quick look at [Atlassian's Jira site](https://jira.atlassian.com/secure/Dashboard.jspa) and didn't see anything that was related.

If you can replicate the issue in Chrome, do other users experience the same behavior?

If it's something you can replicate, you could always open a ticket with [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) to get their feedback.

Hope that helps.

comments: author: Karl Larsen
body: Yes, I have the same issue in Google Chrome (latest version as of now). I do not have this issue in Firefox with the same Confluence document / presentation.


Tags: cloud

confluence-cloud
User cannot change email
Asked by Wendy Lai Yanqi:

I have a user that cannot change their email.

Their "new" email was being used by another Atlassian space. We deleted the "new" email from the other Atlassian space.

However, user still cannot change their email.

What should we do?


Answers:
author: Marc - Devoteam
body: Hi [@Wendy Lai Yanqi](/t5/user/viewprofilepage/user-id/5239397)

Are you talking about the users personal settings?

comments: author: Wendy Lai Yanqi
body: Hi there, there want to change their email from this@outlook.com to that@something.com


author: Wendy Lai Yanqi
body: The email that@something.com was previously used in another Atlassian space. It has since been deleted. But they aren't receiving the confirmation email for changing to that@something.com


author: Marc - Devoteam
body: Hi [@Wendy Lai Yanqi](/t5/user/viewprofilepage/user-id/5239397)

Best is to contact [Atlassian Support](https://support.atlassian.com/contact/) in this case and have them check the account.

But I do understand you mean Atlassian Instance.


Tags: cloud

confluence-cloud
Cannot create space based on template
Asked by Aleksander Miler:

Hi, cannot see any option to create new space based on template. I'm sure it was available before. It's also confirmed by official Confluence documentation. Now it disappeared and I cannot select only out of the box template.

Aleksander


Answers:
author: Barbara Szczesniak
body: This change was announced in this week's release notes:
>
> #### We've simplified space creation {#toc-hId-372598189}
>
> ROLLING OUT NEW THIS WEEK
>
> With just two kinds of pre-set spaces, each made to suit a specific purpose, creating a space is easier than ever before. Choose between **Knowledge base** and **Collaboration** , add a description to the overview, and dive into content creation faster than ever before with one of our suggested templates. Or, if you know you want something really specific, choose **Custom** to manually configure the features and settings for your space.
>
> To read about these changes in more detail, [check out the Community post](https://community.atlassian.com/t5/Confluence-articles/Introducing-the-new-space-creation-experience/ba-p/2791143#M12497).
>
> To create a space:

1.
   > Select **Create** from the Confluence navigation bar at the top of the screen.
2.
   > Select **Space** from the dropdown menu.
3.
   > Choose the option that best fits the purpose of the space you're creating.
4.
   > Confirm your choice, making changes to the defaults as needed.

Here's the link to the community post: <https://community.atlassian.com/t5/Confluence-articles/Introducing-the-new-space-creation-experience/ba-p/2791143#M12497>


author: Marc - Devoteam
body: Hi [@Aleksander Miler](/t5/user/viewprofilepage/user-id/3623077)

Welcome to the community.

Seems this has changed, now create a blank space and choose the "page" template you require.

comments: author: Aleksander Miler
body: It's pity because there were whole space templates for all the space structure creation based in purpose. If it's true they haven't updated official documentation.


author: Jack Brickey
body: Hi [@Aleksander Miler](/t5/user/viewprofilepage/user-id/3623077) ,

what do you see when you create a new space? Below is what I see which guides you through the process.

![IMG_4538.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/345511i30808903B2227B8E/image-size/large?v=v2&px=999 "IMG_4538.jpeg")

comments: author: Aleksander Miler
body: I have the same view! As you can see there are no templates to select (like some time ago).


author: Jack Brickey
body: I believe it is there it is just re-factored into something that is arguably better (?). Now you have a wizard that walks you through a series of selections to zero into a template.


Tags: cloud

confluence-cloud
How to recover the page that disappeared
Asked by irina.marusina:

Hi Team, Our page

<https://revolut.atlassian.net/wiki/spaces/FC/pages/3726377760/SCR+Dante+Team+Leader+User+guide> just disappeared, can you please help us to recover it?  
What steps should we follow and who is the POC for Admin who can help us?


Answers:
author: Rilwan Ahmed
body: Hi [@irina.marusina](/t5/user/viewprofilepage/user-id/5583987) ,

Welcome to the community !!

You need to contact your Organization confluence administrator for fix.

**Solution**:

* If the page is **deleted**, admin can restore the deleted page from FC space settings --\> Manage Content --\> Trash
* If the page is **restricted**, it can be unrestricted from FC space settings --\> Manage content --\> Restricted

comments: author: irina.marusina
body: Hi [@rilwan](/t5/user/viewprofilepage/user-id/3690808) , thank you for the quick reply.  
Currently, no one in the team can access to the page, we have the error message below:

You've stumbled on restricted content {#toc-hId--328491251}
-----------------------------------------------------------

This is because it's inheriting restrictions from a parent page. A space admin or the person who shared this page may be able to give you access.  
How we can find out who is the page admin? We don't have this information


author: Rilwan Ahmed
body: Hi [@irina.marusina](/t5/user/viewprofilepage/user-id/5583987) ,

You need to contact your confluence administrator of your management/IT team will know who manages your confluence.

Confluence admin can grant self access to the FC space from admin settings --\> space permissions (direct url: https://\<domain\>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action) and then page can be unrestricted from **FC** space settings --\> Manage content --\> Restricted


Tags: cloud

confluence-cloud
Exporting personal space data in confluence
Asked by Prudhvi Raju Kanithi:

Hello Atlassian community,

I am currently working on a task where i need to export details about personal spaces including (space name, URL, and owner information )from Confluence. I've been trying to achieve using scriptrunner within the confluence administration console but I've hit several roadblocks. can you suggest the best and easy approach to this.


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263)

I would try to do that via sql query.

Regards,

Seba

comments: author: Prudhvi Raju Kanithi
body: Hello, [@Sebastian Krzewi?ski](/t5/user/viewprofilepage/user-id/1561725) Can you provide me the query if thats possible?


Tags: confluence-data-center

confluence-server

data-center

server
Published page with Comala loses approval after a task is marked as done. How to deal with this?
Asked by Erik Boelen:

I use Confluence in combination with Comala Document Management for my QMS.

A lot of documents are approved and then published.

But when a page contains tasks (e.g. a Management Review report), the page can be approved, but as soon as you mark a task as done, the approval is lost. An auditor expects to see approved pages.

I don't want to make the page go through re-approval each time a task is done, the reviewers would go crazy!

So what would be a good way to work with (or around) this? E.g. keep tasks out of the page and add them to a child page? Mark the tasks "done" only when they are all done, so it requires only 1x re-approval?

Other suggestions?


Answers:
author: Matteo Gubellini _SoftComply_
body: Hi Erik.

For Confluence ticking a box or completing a task is considered a change in the content, and Comala behaves accordingly.

You can either lists tasks in a subpage and then include (use the include excerpt macro) this into the main page, of "freeze" the content of the page (it will show incomplete tasks, but this was the case when the doc was approved)

Matteo


Tags: cloud

comala

confluence-cloud

document-management
External User idle session timeout
Asked by Tamas Hajdu:

Hi,

How to set up a 1 hour idle session duration and an 8 hour of Identity verification frequency for external users? I am using the Guard...

For the external users, there is no other policy as I see as the "external users policy". They are not part of the "Users in local directory" of course.

For the external users, I cannot see a way to enforce an idle session timeout. I see only the option for the identity verification at given intervals.

Important: the external sessions will be closed, so the users are losing work when forced to re-verify!

Thanks for the help, Tamas


Answers:
author: Marc - Devoteam
body: Hi [@Tamas Hajdu](/t5/user/viewprofilepage/user-id/5572138)

You can't as you are not in control of these users.

comments: author: Tamas Hajdu
body: :-/ I see. But the Data is mine. So it is strange, that I can set a session logout and re-verify, but I cannot set an idle-session expire.

In My point of view is the session state an application property to set, and is independent of the user base...

The problem stays then, that they must be logged off every 2 hours for example, as there is no way to control the idle session time.

:-) i will try a feature request then. For a sensible working environment a re-verification of a Week is realistic, with the idle session limiter depending on the data sensitivity. Like 4 Hours or a Day.


Tags: cloud

confluence-cloud

external

mfa

session
Is there a way to search in Whiteboard on Confluence?
Asked by santipac:

Currently, I'm working with Whiteboard in Confluence and would like to know if there is a way to search or find specific text or elements within a Whiteboard. If this function is not available, I would like to suggest it as a feature improvement. It would greatly enhance usability by allowing users to quickly locate content in larger boards.


Answers:
author: Kristian Walker _Adaptavist_
body: Hi Santipac,

I don't believe search is supported in whiteboards.

I see Atlassian did a blog at <https://community.atlassian.com/t5/Confluence-Whiteboards-articles/%EF%B8%8F-What-s-new-and-what-s-coming-to-whiteboards/ba-p/2536171> last November which mentions its a feature coming in the near future.

Id suggest asking on this when it will be released to see if Atlassian can give a timeframe.

I hope this helps.

Regards,

Kristian

comments: author: santipac
body: Hi Kristian,

Thank you for your help and for the suggestion!

Best regards,  
Santipac


author: Kristian Walker _Adaptavist_
body: Hi Santipac,

You are welcome.

Regards,

Kristian


Tags: confluence-unknown-hosting-type

feature-request

unknown-hosting-type

whiteboard
Is there a way to have child pages inherit the restrictions on browsing and editing that are set on
Asked by ?? ??:

You are organizing information by adding multiple child pages to a specific page.

The document below says that editing constraints are not inherited by child pages, and I tried it and it worked the same way. Is there a way to inherit the constraints of the parent page to the child page?

<https://ja.confluence.atlassian.com/doc/page-restrictions-139414.html>

Background:

Multiple people are adding and editing child pages, but I want to inherit the constraints of the parent page because I need to set the constraints each time I add a page.


Answers:
author: Barbara Szczesniak
body: [@?? ??](/t5/user/viewprofilepage/user-id/5583577) Welcome to the community.

The page you linked to is for Data Center, but your post indicates you are using Cloud.

According to this page: <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>, **viewing restrictions are inherited** from parent to child, but **editing restrictions are not**.

You can use Space permissions to restrict a user's ability to add or edit pages. See this page for more information: <https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/>


author: Aron Gombas _Midori_
body: I guess it could be somehow solved with a custom script or automation rule that copies the restriction from a page to all its descendants, but to me the question is:

*"If there is a whole tree of pages that you want to restrict, would it make more sense to move them to a separate space?"*

You can configure the "edit" permission for the whole space, so the problem is auto-resolved. And it may be a better structure for your information, too.


Tags: cloud

confluence-cloud
Automation to link issues based on matching criteria
Asked by Adrian Bejenaru:

Hi all please help me create an automation rule that will each for issues in a specific query and link them to an issue type based on matching criteria.

Context \>\> I have a release issue type to which I would like to link all issues that have the same fix versions as the release issue type. The complicated part is that issues can be assigned to a fix versions whenever and at the same time can be removed.

My thinking:

1. start with a trigger based on a daily schedule

2. when the schedule trigger runs take all release issues types and pass them down

3. search for all issues that have the same fixversion as the passing values

4. update the passing value with links for the matching issuetypes


Answers:
author: Adrian Bejenaru
body: BTW I found the solution on my own. Thank you so much


author: Adrian Bejenaru
body: anyone else can help here?


author: Adrian Bejenaru
body: For instance :

1. every 24 hours the automation searches for issues based on a query and gets issues XT-123456

2. passes the issues to a different query that searches issues matching XT-123456 fix version value

3. all issues that match are linked to the XT-123456

4. done


Tags: automation

cloud

jira-server
Is it possible to set major and minor numbers for page versions?
Asked by ?? ??:

The page version is updated to 1,2,3 every time the page is updated. Is it possible to set the page to be updated to 1.1, 1.2, or 1.3?  
- When updating the page, I would like to increment the number of minor.  
- I want to increment the number of the measure at a specific timing.  

Background  
I would like to be able to check the difference of the page for each major version from the page history.  
There is a method to manage by setting a rule for comments at the time of update as an operation, but there is no guarantee that workers will update according to the rule. If there is a method that can manage on the system, it should be adopted.


Answers:
author: Kristian Klima
body: Hi [@?? ??](/t5/user/viewprofilepage/user-id/5583577) and welcome to the community.

Short answer... no. Every time you update a page, a new page version is created.

HOWEVER :)

**Method one**

You can check the new Live Editing mode, which I believe is [currently still in beta](https://support.atlassian.com/confluence-cloud/docs/create-and-collaborate-on-live-edit-pages-in-confluence/). You can work on a page in many iterations without formally saving (updating) it. And only save the 'major' versions.

**Method two**

Use the 'two-space' method. Basically, you have an app like Comala Document Approval + Comala Publishing or Space Sync for Confluence to sync the content between two spaces.

The idea is that you do all your editing in the Source space and, when the content is ready, you push it to the Target space. You Source will have all the history, your Target will only have the Major Updates history.

And you'll also have a backup space :)

**Method three**

Proper versioning. Using Scroll Documents app, you can create snapshots of the entire space as a proper version of your whole documentation. Once all the content is ready, create a snapshot (a virtual space).

The downside is that this only applies to the entire space, not individual pages, and is best suited for proper semantic versioning. LIke 2.1, 2.2, 2.3...

Hope that helps


author: John Funk
body: Hi [@?? ??](/t5/user/viewprofilepage/user-id/5583577) - Welcome to the Atlassian Community!

So just to verify, you are looking for a way to version the pages per update?


Tags: cloud

confluence-cloud
Confluence can communicate with external apps to capture data and maintain a sync process
Asked by vasanth:

Hi all

Is it possible for Confluence to communicate with external apps to capture data and maintain the synchronization process to keep the data up-to-date?

we are looking specific spaces in confluence

can any one help on this


Answers:
author: Kristian Klima
body: Hi [@vasanth](/t5/user/viewprofilepage/user-id/3447449)

Can you be more specific about what do you mean by external apps?

As an example, you can use iframe macro to display the content of, say, Google Slides presentation, [including the presentation mode](https://community.atlassian.com/t5/Confluence-articles/Make-your-Google-Slides-presentation-presentable/ba-p/2716845), or a spreadsheet, and whatever you change in the source deck or spreadsheet, will appear in your Confluence page.

Under one condition - whoever views the page must also have access to the embedded document.

Another method is to use smartlinks.


Tags: confluence-data-center

data-center
How to set Jira Issue Due Date based on ConfiForms drop-down selection
Asked by GAVIN Benn:

Hello,

I'm trying to setup a ConfiForm scenario where:  

As a User, I select an option from a drop-down selection list.

As a Developer, I want to use the selected option to define the Due Date that should be assigned to the Jira Issue that will be created when the form is submitted.

The example below of what Due Dates I'd like to apply depending on which of the three selections is used from a User:

* New or Changed Knowledge
  * Due Date of Today + 2 working days
* Knowledge Refresher
  * Due Date of Today + 8 working days
* Planned Outage
  * Due date of Today +3 working days

![Due Dates SLA setting.PNG](/t5/image/serverpage/image-id/345438i86D58DB7BF5D69C1/image-size/large?v=v2&px=999 "Due Dates SLA setting.PNG")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Take a look at this example in our wiki - <https://wiki.vertuna.com/display/TEST/Using+ConfiForms+Field+Definition+Rule+to+set+the+date+to+15+days+after+the+date+the+user+has+selected>

Basically you will need 3 rules for each option (with conditions set to execute for each option) and add to a due date field something like (for 2 days)

```
myduedatefield=([entry._now] + 2*86400000)
```

Alex

comments: author: GAVIN Benn
body: Thanks for the information Alex, I'll run a test of this in my space this next week to hopefully create a successful form.


Tags: addon-com.vertuna.confluence.plugins.confiforms

cloud

confiforms

confluence-cloud
How to filter pages that have emojis in the header
Asked by Jasmine Thomas _TechTime_:

Is there anyway to find pages that have emojis or images within the header? I have tried and researched with no luck. Any advice would be much appreciated. Thanks in advance.


Answers:
author: marc -Collabello--Phase Locked-
body: I believe that is currently not possible.


Tags: cloud

confluence-cloud

emoji

header

image

page
Is there a way to create two way synchronisation between Outlook/O365?
Asked by Chris Swinney:

I believe (but have not tested), that you can subscribe the OnPrem Teams Calendar for Confluence to a Google account which allows for two-way synchronization - i.e. a team member can either create an item in Confluence OR within their Google Calendar, and it will appear in both places - correct?

However, I can only see a way to subscribe to the Teams calendar in Outlook to create a one-way synchronisation. Outlook will suck information from Confluence, but you cannot add events in Outlook directly back to the team calendar.

We have part of a team in Google Apps and part of a team in O365, and even though each system has their own ability to create team shared calendars, it seems impossible to synchronise both without breaking something else. Hence looking at this product.

If you can't get today Outlook/O365 to two-way sync, is this something that is planned for the future?


Answers:
author: Jenny
body: We're excited to announce that we've now shipped two-way syncing (CalDAV) between Team Calendars Server and your preferred calendar app. For Outlook, the desktop version supports CalDAV, but unfortunately the browser version does not.

Check out the [6.0 release notes](https://confluence.atlassian.com/teamcal/team-calendars-6-0-release-notes-947182030.html), or our [subscription documentation](https://confluence.atlassian.com/teamcal/subscribe-to-and-from-team-calendars-273285883.html) for more details.


author: AnnWorley
body: You are right that Outloook can read from Team Calendars but we can't update Team calendars from Outlook. There is a request open to add that functionality: [CalDAV support](https://jira.atlassian.com/browse/CONFSERVER-51340) Please vote for it and comment to emphasize your use case to the development team.
Can I make Custom Event Types send Meeting Reminders
Asked by Patrick Pisano:

I have a Team Calendar set up, and want to use Custome Event types, but in testing, the Custom types do not seem to send out Reminders eventhough it appears to allow it. Am I doning something wrong?


Answers:
author: AnnWorley
body: Patrick, I tested reminders from a custom event on my Team Calendar and I got email reminders as scheduled.

* I tested with Confluence 6.31 and Team Calendars 5.3.19. What versions are you using?
* What procedure do you go through to test the reminders?
* Are the standard event types sending reminders?

I did not find a bug reporting the reminders not working for custom event types, so I don't think we are running into a bug.

Thanks,

Ann


Tags: customer

event
New user cannot see any information on the team calendar
Asked by Jeremy Krall:

We have a new user who has full admin access to our environment yet when they go to the Team Calendar, they are seeing an empty calendar view. All other users are seeing all other team members entries without any issue. Any ideas how to resolve this?


Answers:
author: Jeremy Krall
body: Resolved this by making sure they were added to the correct subscriptions.

comments: author: AnnWorley
body: Thanks very much for following up to post the answer. :)
How can I add an event to multiple calendars?
Asked by Marthe M?ller:

When creating an event I would like to have the option of adding this event to several calendars automatically without having to put it manually. Is there any option like this available or a common work around?


Answers:
author: Brianna Leatham
body: I think many people have asked this same question. Perhaps you can add a comment here: <https://jira.atlassian.com/browse/CONFCLOUD-51244>


Tags: event