youngmon/atlassian-qna huggingface dataset:
How to configure Custom / Internal applications to StatusPage other than 3rd party applications
Asked by keerthi.nagaraj:

We would like to configure internal applications to the StatusPage so can you guys let me know the process like

1. What API required to configure ?

2. Does Internal applications should push Health status to StatusPage API or StatusPage bot should run on our internal applications ?

Please let us know , we configured with 3rd party application but our main focus is on custom components of our company .


Answers:
author: Parker Hotchkiss
body: Hello Keerthi,

We have documentation about our API endpoints available here: <https://help.statuspage.io/help/api-information>

When it comes to building an integration with your internal tools, you will be utilizing our Manage API, which can be used to make changes to your page: <https://developer.statuspage.io/>

It is important to note that Statuspage is not a monitoring tool, we are just a communications platform. So you will need to POST or PATCH your updates to the API, as we will not proactively watch over your infrastructure.
Update Component Position inside Component Group
Asked by Ricardo Lino:

I'm trying to update component position inside component group and I'm getting "error": "Unrecognized component parameters: position".

In the Manage Webpage seems to have a GraphQL function that allows to do this, are you going to release this through HTTP Rest API? OR is it possible alreayd? what is the payload?


Answers:
author: Travers
body: Hi Ricardo,

Travers here with Statuspage Support. Thanks for reaching out!  
Our use of GraphQL is intended for internal purposes only at this time. But, you may submit a feature request to add public-facing GraphQL functionality through a Support ticket.
SSO integration can be performed on Audience Specific pages ?
Asked by keerthi.nagaraj:

Our private page is integrated with SSO but we would like to expand status page with Audience specific pages as each team will have their own components on their page but as per company standards we would like have SSO configured for audience specific pages ? As documentation says "**++Note: Users currently need their own unique usernames and passwords to authenticate for audience-specific pages.++**"

Can you guys help me whether it is possible or not ?

If not then instead of audience specific pages , I would like to make it separate private pages for each team with SSO configured but I mainly bothered about prices

Is private page cost is similar to Audience specific page ?


Answers:
author: Parker Hotchkiss
body: Hello Keerthi,

We do have the ability to support SSO for Audience Specific pages - but it does require a special feature flag to be enabled on the backend first. Those options are not exposed in the interface by default!

If you could please open a Support ticket with our team, we'll be able to get that turned on for your page: <https://support.atlassian.com/>

Once enabled, there will be some special configuration steps that need to be followed. We only have full documentation for configuring with Okta at this time, but the general concepts are still applicable to other SAML2.0 identity providers: [https://help.statuspage.io/help/okta-setup-for-page-access-viewers-access-control](https://help.statuspage.io/help/okta-setup-for-page-access-viewers-access-control?)
Statuspage uptime calculation over 365 days
Asked by Tino Tornow:

Hello,

we are using status page and like to count the uptime to our customers over 1 year. Is there a way to show the value for 365 days instead of 90 days?

I found this example, but unfortunately is doesn't works:

.status-day:nth-child(n+5) { display:none; }

Tino


Answers:
author: Jake Bartlett
body: Hi [@tino](/t5/user/viewprofilepage/user-id/3434544), the uptime showcase timeline isn't customizable at this time. Fitting an entire year's worth of uptime/downtime poses some design challenges but I'll definitely pass this feedback along to our product team.

It's also possible that we'll introduce some reporting capabilities further down the road, which might provide a way to get uptime/downtime % for the year. We don't have any immediate plans of doing this but I can certainly see the value in making this more flexible.

comments: author: Tino Tornow
body: Ok, thanks for the feedback. Unfortunately our customers needs to have this one year calculation. Please let me know if there another report feature available.


author: Mark Sabahi
body: Hi [@Jake Bartlett](/t5/user/viewprofilepage/user-id/998391) ,   

The last post above is two years old. Has there been any progress in the past two years?  

The site at <https://status.auth0.com/> seems to be using statuspage and is displaying the past 12 months' data. Are they using a newly implemented statuspage feature?  

Thanks,
How to filter uptime status using a date selected from the datepicker.
Asked by Prajwali S Shetty:

Hi,

On statuspage.io page i want to add custom data-picker, where i can select the date like from to date (ex:23/9/2019 to 24/9/2019), is it possible to customise 90 days data as per the date selected on date-picker.

1.Is there any plug-in available ?


Answers:
author: Jesse Klein
body: Hello Prajwali,

This is Jesse from the StatusPage support team. What it sounds like you want to do is create a customization to view the data on your StatusPage differently. This is something that would be possible to do with custom CSS and HTML. There is nothing native to make that happen. Take a look here: <https://help.statuspage.io/help/customizations-cookbook> which provides some basic information on customizations. Beyond that, it would be good to get with a front end developer on your team. Please feel free to send in a support ticket if you need more information. I hope you have a great day!

Regards,

Jesse Klein

StatusPage Support

comments: author: Prajwali S Shetty
body: Hi,

We need to customize statuspage something similar to this [https://status.segment.com/ , We](https://status.segment.com/?,?We) tried with Your Page =\> Customize Page and Emails =\> Customize HTML \& CSS option. But can not able to figure it out exactly how we can redesign full page.  
We have seen some customized templates examples like invisionapp, litmus etc,

<br />

Thanks,
Can public pages be swapped
Asked by LarryBrock:

Working on a project where the team wants to publish a very scaled down version of their Statuspage after building out a very robust one. The plan is to implement the robust one as phase 2. Rather than strip down the existing page, which has a significant amount of work put into it, is it possible to:

1. Build a second "simple" page
2. Publish this new "simple" page
3. Get everyone used to the new processes
4. Swap in the original "robust page" as the published page

Thanks in advance for you pearls of wisdom!

\~\~Larry


Answers:
author: Jake Bartlett
body: Hi [@LarryBrock](/t5/user/viewprofilepage/user-id/463966), great questions!

Yes, you can add additional pages to your existing account. Note that each page is billed separately. Check out this help article for more information: <https://help.statuspage.io/help/add-a-new-status-page>

Once you finish setting up the new page, you can activate the page on whatever plan type you need.

You can swap in the "robust page", with some help from our support team. They can switch out the domain so that it points to the new "robust" page, and then you can shut down the "simple" page.

Head over here to reach our technical support team for help with this final step: <https://help.statuspage.io/help/contact-us-30>

comments: author: LarryBrock
body: Thanks for the very useful info [@Jake Bartlett](/t5/user/viewprofilepage/user-id/998391) !


author: LarryBrock
body: Follow-up question, [@Jake Bartlett](/t5/user/viewprofilepage/user-id/998391) .

If the support team swaps out a page for you, does it affect the page-level subscribers?

Thanks in advance!
Anyone else having rendering problems with Chrome v78.0.3904.108 (Official Build) (64-bit)
Asked by Larry Brock {Praecipio Consulting}:

Since my Chrome updated itself to this version, I've been having rendering problems with Statuspage. Most importantly, the left-hand menu options are sometimes not click-able. And in the Components view, the content rendering seems to stop long before the list of components is complete, some are even cut of mid-line so that only the tops of the letters are showing.

And even more puzzling ... everything works fine in an Incognito window.

Anyone else seeing this?


Answers:
author: Dave Parrish _Atlassian_
body: Hey [@Larry Brock {Praecipio Consulting}](/t5/user/viewprofilepage/user-id/1150988) , it's Dave with the Statuspage product team. That's definitely something we want to investigate. Can you please [open a support case](https://help.statuspage.io/help/contact-us-30) so we can take a closer look?

comments: author: LarryBrock
body: Hi [@Dave Parrish _Atlassian_](/t5/user/viewprofilepage/user-id/853503) - this was a duplicate and I've marked it as "spam" to get it out of view. Hopefully one of the Community Team can just delete it. Solved my own problem (as seen in the "correct" version of this post). Just had to do the web equivalent of "turning it off and on again" (flush cache and cookies).

Thanks for checking up - much appreciated!
Statuspage rendering problems with Chrome v78.0.3904.108 (Official Build) (64-bit)
Asked by LarryBrock:

Since my Chrome updated itself to this version, I've been having rendering problems with Statuspage. Most importantly, the left-hand menu options are sometimes not click-able. And in the Components view, the content rendering seems to stop long before the list of components is complete, some are even cut of mid-line so that only the tops of the letters are showing.

Anyone else seeing this?


Answers:
author: LarryBrock
body: Seems I've solved the problem. I had forgotten to clear the browser cache. Doing so appears to have cleared up the odd behavior I was seeing.

comments: author: Daniel Eads
body: Ah yes, the universally decried stale-cached-items problem. Thanks for posting the solution!

![giphy.gif?cid=790b761150ab8bd1ea46e9548a3d7288824181da2e2b17c3&rid=giphy](https://community.atlassian.com/t5/image/serverpage/image-id/73404i1D58529D11143BFF/image-size/large?v=v2&px=999 "giphy.gif?cid=790b761150ab8bd1ea46e9548a3d7288824181da2e2b17c3&rid=giphy")

Clear cache and reload - the "reboot your computer" of the web.
Source code for Statuspage [ Open Source version ]
Asked by keerthi.nagaraj:

HI ,

Any one have the Github link for code for open source version of StatusPage application.

I want to customize HTML look \& feel of it.

Can any one help me


Answers:
author: Parker Hotchkiss
body: Hello,

Statuspage is not an open-source product, so we won't be able to guide you to a repo of our code. However, we do support custom CSS, HTML, and JavaScript in certain plans, which let you really customize the look and feel of the page. This section of our knowledgebase goes into a bit more detail: <https://help.statuspage.io/help/customizing-your-page>
Is it possible to change the claim name for Audience Specific pages?
Asked by Nick Adolf:

We are running into an issue with our SAML provider treating 'groups' as a reserved name, is it possible to change the expected claim name for audience specific pages to something different?

We can use 'groups' but users with larger group counts the claims are then left off, in order to filter claims to the appropriate groups we would need to use a different name.


Answers:
author: Parker Hotchkiss
body: Hello Nick,

I'm afraid that the attribute of 'Groups' cannot be named differently. Could provide more insight or examples into the current issues you are experiencing? I'm not sure I followed the details about claims being left off from larger groups.

comments: author: Nick Adolf
body: We tracked down an issue on our side and are all set, thanks!
Setting up the proxy hostname for crowd?
Asked by Jenin Mohan:

Hi Folks,

I would like to setup a proxy hostname for our crowd instance. for eg. the present url is like this:

<http://hostname:8095/crowd>

I would like to change it to

[](http://xyz.companyname.com/crowd)<http://xyz.companyname.com/crowd>

Could anyone please provide me the necessary changes required for this? Further, what changes are required to change the context of the url for crowd?

Thanks and Regards,

Jenin Mohan


Answers:
author: Jenin Mohan
body: I setup it through server.xml file.

Thannks ,

Jenin Mohan


author: Tiago Comasseto
body: Hi Jenin, there are some options to achieve this, it can be done with different proxies. The following docs can be used as guide line (the last two mention JIRA, but the procedure is the same for Crowd):

* [](https://confluence.atlassian.com/display/CROWDKB/How+to+use+NGINX+to+proxy+requests+for+Crowd)<https://confluence.atlassian.com/display/CROWDKB/How+to+use+NGINX+to+proxy+requests+for+Crowd>
* [](https://confluence.atlassian.com/display/JIRAKB/Integrating+JIRA+with+IIS+using+ARR)<https://confluence.atlassian.com/display/JIRAKB/Integrating+JIRA+with+IIS+using+ARR>
* [](https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache)<https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache>

The only additional configuration you may need to pay attention is the [trusted proxies](https://confluence.atlassian.com/display/CROWD/Configuring+Trusted+Proxy+Servers) list, you may need to include the IPs of your proxies in this list.

I hope it helps.

Cheers
Demanding open source crowd licence
Asked by ryskajakub:

Hi,

I would like to use crowd for my project and I can release all the code as open-source. The open-source licence form says:
> Atlassian's software is accessible to the public.

What does it mean in the context of crowd? Yes, the server will run a public ip, but only thing that the general public will see is the login screen.

Thanks for answering,

Jakub


Answers:
author: Caspar Krieger
body: Speaking as a Crowd developer (i.e. I know a fair bit about Crowd, but I won't be the one clicking the approve button at all): I would guess that as long as Crowd will be connected to JIRA/Confluence/etc instances which are public, it should be fine.

My guess is that requirement is primarily in place to prevent an organisation releasing some software as open source and using that as an excuse to get free Atlassian licenses. If the request doesn't get approved, feel free to comment here and I'll see what I can do regarding chasing it up.

comments: author: ryskajakub
body: Thanks for answering, in our case, there is probably not going to be no other atlassian product involved, the server instances are a wordpress website and discourse forum. So if the discourse forum will enable registrations, then as I understood from your post, we should get the licence.


author: Caspar Krieger
body: I would say that's a hard call. One of the direct benefits to Atlassian for providing open source licenses is the free marketing that results from users of the open source products becoming familiar with the Atlassian brand. In this case, that seems unlikely to happen, but then again, you may as well apply and see what happens.


Tags: crowd-administration
Enable SSO with crowd on different machine
Asked by Manjul Srivastava:

I have crowd on one machine and other atlassian tools on different machine.

Can i enable SSO in my this senerio ?

I have done all configuration according to the crowd integration documentation (with jira,confluence,stash and bamboo), but SSO is not working.

My tools are not in same domain and i am not using any proxy server also. Only crowd is on different machine except that all the tools are on same machine.

Is it necessary that crowd and other tools should be in same domain ?


Answers:
author: Tiago Comasseto
body: Hi Manjul, there should be no problem in having the applications on different machines, but the doman may cause problems with the SSO. You may want to check this [doc](https://confluence.atlassian.com/display/CROWD/Domain) for more information about the domain format.

Cheers

comments: author: Manjul Srivastava
body: Hi Tiago,

Thanks for your response.

So, for SSO to work properly all the tools should be in same domain including crowd ?

In the doc suggested by you, it is mentioned that we can leave SSO domain empty. What will happen in that senerio ?


author: Tiago Comasseto
body: Hi Manjul, that's correct, the domain should be the same. You can use the domain format you prefer though (.mydomain or mydomain/app).

Also, if you leave the domain field empty, the SSO cookie in your browser will be created with the domain of the application that made the request to Crowd, but the important part is that if another application try to authenticate to Crowd with a different domain than the first application, the initial cookie won't be used and the SSO won't work.

Cheers


author: Manjul Srivastava
body: Hi Tiago, as i mentioned in my above conversation that except crowd all atlassian tools are on same machine. So according to that SSO cookie that will generate on browser will generate on the basis of that machine's (on which jira,confluence,stash and bammboo are installed) IPAddress, right ?

So, SSO should work for all tools (jira,confluence,stash and bamboo) except crowd (as crowd is on another machine).


author: Tiago Comasseto
body: Hi Manjul, in fact the SSO cookie will be created based on the URL of the applications, not the IP. Your applications can be installed on different machines with different IPs and the SSO would still work.

The important part is that the URL of the applications should match the domain format of the previous [doc.](https://confluence.atlassian.com/display/CROWD/Domain)

Cheers


Tags: crowd-integration
Crowd SSO Domain using a subdomain name
Asked by Jared Everett:

I am trying to get SSO working between all of the Atlassian products (ex. JIRA, Bamboo, Stash, Confluence) and need to configure the domain. We have a domain like 'test.example.com' that we want to use for our prodects. We will then access JIRA for example via 'test.example.com/jira'.

When I try and put 'test.example.com' into the domain on Crowd it is invalid becasue it is looking for '.example.com'. This is not what I want because we are using content reverse proxy and not subdomain name. Is there a way that I can use 'test.example.com' as the domain or should I just put 'example.com' and will that work. Thanks.


Answers:
author: Jared Everett
body: Okay well I guess I answered my own question... it was in the fine print of the documentation. I will leave this question here just because I think others will have similar questions in the future.

First, my crowd is running behind a proxy (test.example.com/crowd). I was trying to configure it from the IP address instead of the proxy address. I found my answer in the documentation ([](https://confluence.atlassian.com/display/CROWD/Domain)<https://confluence.atlassian.com/display/CROWD/Domain>) saying "The 'SSO Domain' field will accept only values based on the domain that is used to access the Crowd console."

After accessing Crowd via the proxy address (test.example.com/crowd) I was able to use the subdomain in the Domain field. I hope this helps in the future.


author: Tiago Comasseto
body: Hi Jared,

I see that the SSO Domain field brings this information: "*Leave this field empty if you want cookies to be set to the domain that requests are made to*"

Have you tried to leave it empty and test the SSO?

Cheers

comments: author: Jared Everett
body: Thanks Tiago,

I actually did see that but that wasn't the issue. I found the answer and am posting it right now. It is simple explanation, I just needed to read the documentation more closely. I would assume that leaving it blank would work though.

Thanks.


Tags: crowd-administration

sso
Can *JIRA* administrators add users to Crowd and add them to a *Confluence* group? Or do you have to be a Crowd administrator to do that?
Asked by Scott Roberts:

Following scenario: One Crowd server, three JIRA servers connected to it and six Confluence instances. If you are an administrator on ANY of those connected applications, it would appear that you can a) add new users to Crowd and b) add them to groups that have NOTHING to do with the application that you are an administrator for.


Answers:
author: Andrew Wolpers [BlackPearl PDM]
body: Yes, so long as the default directory they are creating a user in is connected to all of those instances. All groups are pulled in directly from Crowd across all instances because they don't know what's restricted to them.

If you'd like to limit this, you could add a new directory. Additionally, you should be able to limit the LDAP filter for each instance it touches to help refine as well: <https://confluence.atlassian.com/display/CROWD/Restricting+LDAP+Scope+for+User+and+Group+Search>

comments: author: Scott Roberts
body: Thanks for your response but the bit I dont understand is the level of permission you require to add yourself to a group.   
I would have thought that you neede Crowd admin permissions to add a new user in Crowd, not just a Jira admin.


author: Andrew Wolpers [BlackPearl PDM]
body: Essentially what Crowd-administrator does is lets you modify/access the Crowd Administration console directly. I can see why you would feel like its sort of backwards, but the way that the Crowd directories work is that if you connect it to JIRA or Confluence, and you are a in the jira-administrator role, you should be able to create the same way as you would have. It all depends on the directory configuration.

There are ways to break this, which you can search for, but I wouldn't suggest it if you're trying to lock it down that way.


Tags: crowd-administration

crowd-integration
Crowd allows for registering 101 users in a 100 user limit license - how to recover ?
Asked by Stoyan Damov:

Hi,

Apparently we have configured 101 active users in our Crowd installation where the license is for 100 users (why the software allows this ?!).

Now we don't have control to Crowd anymore - it simply redirects to the License page asking to upgrade to a new license or to contact Sales Support.

Any way to recover from this ? We want to disable some users and stick to the current license, not to upgrade.

Thanks,

Valov @Tick42


Answers:
author: Tiago Comasseto
body: Hi, you can generate an evaluation license and apply it temporarily to regain access to Crowd console. We also have this [KB](https://confluence.atlassian.com/display/CROWDKB/Users+are+Unable+to+Log+in+After+Updating+the+License) with more details for situation.

Cheers


Tags: licence

limit

user
Jira integrated with crowd . User account creation information to be changed
Asked by Ecom jira:

Jira v5.2.9 is integrated with crowd. It pulls information to create user accounts from Crowd. Just that we need to only edit the email id which is been taken from crowd to a different mail id manually. Is there a way we can point only the mail id to be taken from a different database.


Answers:
author: Tiago Comasseto
body: Hi there, actually this is currently only possible to be done editing the [User Mail Attribute](https://confluence.atlassian.com/display/CROWD023/Configuring+an+LDAP+Directory+Connector) in your directory configuration in Crowd, but this will affect all users in this directory.

Cheers


Tags: crowd-integration