youngmon/atlassian-qna huggingface dataset:
Error when trying to mark tasks as completed
Asked by Anna Linnebacher:

Hi there,

I have an issue completing tasks in my Confluence space.

Interestingly, for the first newer task it works. For two older tasks, I keep getting the error message from the screenshot attached. I've actually had this issue for weeks/months.

Can anyone assist here?

![Error Message Task Saving.png](https://community.atlassian.com/t5/image/serverpage/image-id/338101iC92E5D25A2F05B4B/image-size/large?v=v2&px=999 "Error Message Task Saving.png")


Answers:
author: Anna Linnebacher
body: .


author: Barbara Szczesniak
body: [@Anna Linnebacher](/t5/user/viewprofilepage/user-id/5131960)

* Are you marking the task as completed on the page it appears on? The page may have been restricted for you in the meantime. (if this can affect your ability to mark a task?)
* Are the newer and older tasks on the same page?
* Have you tried opening your tasks list on the Home page and marking them there?

comments: author: Anna Linnebacher
body: Hey [@Barbara Szczesniak](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5187859)   
1) I'm the Admin of the Space, so the page is not restricted. The tasks that can be marked completed are on the same page so can't be a restriction topic.  
2) Same page  
3) I could mark them completed on the Home page, but they still appear as open on the task summary page of my space :(


author: Barbara Szczesniak
body: [@Anna Linnebacher](/t5/user/viewprofilepage/user-id/5131960) Your answer to #3 makes me think this is something that Atlassian Support needs to help you with. I've added what I think is the tag to get their attention on this post, but you may want to open your own support request.


author: Shannon S
body: Hello, [@Anna Linnebacher](/t5/user/viewprofilepage/user-id/5131960)

Thanks to [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) for flagging this. We'd like to investigate the problem, so I raised a support ticket on your behalf.

Please check your email and approve our data access request, and please reply to the support ticket with:

1. The affected task
2. A link to the page that contains the task
3. A link to the space task summary

Thank you for your help!

**Shannon S**

**Atlassian Cloud Support**


author: Shannon S
body: Hi [@Anna Linnebacher](/t5/user/viewprofilepage/user-id/5131960),

I haven't heard back from you on the support ticket yet. Are you having difficulty accessing it? You can log into <https://support.atlassian.com> and you should see your ticket listed there.

I'll follow up again with you on the ticket now, so please check your email!

Thank you,

**Shannon S**

**Atlassian Cloud Support**


Tags: atl-esc

cloud

confluence-cloud
Can enduser from the business view the created pages in influence
Asked by Lucien van Iersel:

we would like to use influence but only for creating the pagres with our It team ( we will use the enterprise license), but for all the endusers who needs to review the pages or created content, this content should be viewable without costs for these endusers, and they should not provide a username or password, is this possible ?


Answers:
author: Lucas_DevSamurai_
body: Hi [@Lucien van Iersel](/t5/user/viewprofilepage/user-id/5553296), welcome to the community.

Just to make things clear first, you mentioned "influence" will be Confluence right? (please correct me if I'm wrong)

Regarding your question: *Yes* , you can set your Confluence pages as "**View only** " public links and share them publicly with your end users who need to **see and review** those pages.

There will be no cost applied to these end-users, and they don't have to provide a username or password.

If you still feel skeptical, this feature is available for a 14-day free trial. So, you can test it out first before making a decision.

Hope it helps.

comments: author: Lucien van Iersel
body: yes thanks for the quick reply this was the answer i was looking for

(and yes i mean Confluence (sorry for the mistyping)


author: Lucas_DevSamurai_
body: No problem at all ?

Glad that my answer is the one you're looking for.

Also, please consider accepting my answer if you find it helpful. Much appreciated


author: Lucas_DevSamurai_
body: [@Lucien van Iersel](/t5/user/viewprofilepage/user-id/5553296) oh and please keep in mind that this link will be public to anyone. So, you need to be cautious before sharing them.


Tags: cloud

confluence-cloud
can not reach my conflunce account
Asked by M_Bugrahan Ceran:

I can not reach my account that I shared the link below. There are a lot of important notes for me. Could you please help me?  

<br />

<https://bugrahan-ceran.atlassian.net/wiki/spaces/BCJOURNEY/pages/14254081/>  

Thanks,

Bugrahan


Answers:
author: Trudy Claspill
body: Hello [@M_Bugrahan Ceran](/t5/user/viewprofilepage/user-id/5553261)

Welcome to the Atlassian community.

When was the last time you were able to access it?

What happens now when you try to access it?

Do you have a Free subscription or a Paid subscription?

If you have a Free subscription have you accessed it sometime before this in the past 120 days? Free subscriptions that are not accessed for 120 days are deactivated, as documented here:

[What happens to Free plan products if they're inactive for too long?](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-to-Free-plan-products-if-they--x27-re-inactive-for-too-long)

[Inactive Free products will be deactivated](https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/#Inactive-Free-products-will-be-deactivated)

If your subscription has been deactivated, the data is retained for a short period of time after that so that you can re-activate the subscription. The time periods are explained here:

[Data retention period](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#Data-retention-period)

There is also a link there to information about how to reactivate a subscription that is still within the retention period.

If the retention period has expired, then your data is gone and cannot be recovered.


Tags: cloud
Confiforms Filter Control: Dynamic Conditions
Asked by Chris Cloete:

I make use of a confiforms filter control on a quite big dataview. Currently there is a possibility to filter by AND (default) or by OR.   

What I need is, is for the user to decide if it is an AND or an OR. Because in my use case some fields will be AND's and for other potentially OR's.

1. Is it possible to make the condition selectable or have a user predefine it?
2. There is ofcourse the searchbar on above a tableview, but I have lots of fields and trying to make this as user friendly as possible. Is it possibly to make the searchbar more visible or bigger, so that one can see the query a bit better?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Chris Cloete](/t5/user/viewprofilepage/user-id/5541585)

There is no way at the moment to make this logic switchable dynamically - it has to be configured on a macro configuration level (to use OR or AND for the conditions)

Sorry

Consider setting up 2 views/filter controls instead

comments: author: Chris Cloete
body: When setting up 2 views/filters means that my results sets are seggregated as well, making the filters and related results unrelated so this won't work either.


Tags: cloud

confiforms

confluence-cloud
Authorization user area
Asked by Sascha Hoffmann:

Ist es in der kostenlosen Variante m?glich Berechtigungen so zu vergeben, dass ein Benutzer nur einen Bereich sieht?

Wenn ja, wie funktioniert das?


Answers:
author: John Funk
body: Hallo Sascha -- Willkommen in der Atlassian-Community!

Du kannst den Benutzer als Gast hinzuf?gen und ihm Zugriff auf einen Space gew?hren.

comments: author: Sascha Hoffmann
body: Wie geht das ich kenne nur die Funktion Mitglieder einzuladen


author: Sascha Hoffmann
body: Geht das mit der KOstenfreien Version ?berhaup?


author: John Funk
body: Hier ist der Leitfaden auf Englisch. Hoffentlich k?nnen Sie ihn ?bersetzen.

<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>


author: Sascha Hoffmann
body: vielen Dank aber es gibt bei uns nicht die option gast

![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/338172i2E920E6115E882D4/image-size/large?v=v2&px=999 "Unbenannt.PNG")


author: John Funk
body: Ah, tut mir leid, das liegt daran, dass Sie den kostenlosen Plan haben. G?ste sind darin nicht verf?gbar.

<https://www.atlassian.com/software/confluence/pricing>


author: John Funk
body: Nein, es ist im Rahmen des kostenlosen Plans nicht m?glich, den Zugriff eines Benutzers einzuschr?nken.


author: Sascha Hoffmann
body: kann man einen kostenpflichtigen plan verwenden und die anderen benutzer den kostenfreien?


author: John Funk
body: Sicher. Sie k?nnten einen kostenpflichtigen Plan mit nur ein paar Benutzern haben und dann kostenlose Gastkonten. Aber jeder Gast kann nur auf einen einzigen Space gleichzeitig zugreifen.


Tags: cloud

confluence-cloud
URGENT | I need to export all entries of saved password on Confluence
Asked by Ayushi Tripathi:

Hi Team,  

This is an urgnet request.

I need to export all entries of saved password / credentials on Confluence using keywords like: "password" , "Credential" , "PW" or "Pswrd" etc.. Also the export file must be in csv or xls format.  

KInldy suggest.   

Thanks.


Answers:
author: Mohamed Benziane
body: Hi,

Welcome to the community.

Since you are in cloud, the only solution I see it is to use the rest api and iterate over each space and page

comments: author: Ayushi Tripathi
body: Could you please explain a bit. I couldnot connect this with my question "I need to export all entries of saved password / credentials on Confluence using keywords like: "password" , "Credential" , "PW" or "Pswrd" etc.. Also the export file must be in csv or xls format."


author: Mohamed Benziane
body: If I understand well, you have in confluence page some password ? So in order to get all thoses password you need to go in each page and grab the data you want.


author: Ayushi Tripathi
body: Yeah, There are few entries which I want to export at one time from Confluence Page in excel or csv file.   

Is that possible ?


author: Ayushi Tripathi
body: Hi  

Is there anyone who can suggest on my below concern:  

"There are few entries which I want to export at one time from Confluence Page in excel or csv file. Is that possible ?"  

Thanks


Tags: cloud

confluence-cloud
How to get the list of groups associated with Confluence Cloud instance with the help of REST API
Asked by Kavitha:

I am not seeing any Groups API for Confluence Cloud - REST v2, is there any way to get the groups associated ONLY with the Confluence Cloud site or instance.

As the other groups related APIs returning all the groups, it is not possible to filter the groups which are related to a product, and even the group name is not a good option as it is user defined.


Answers:
author: Gaurav Arora _Wipro Id_
body: Hi [@Kavitha](/t5/user/viewprofilepage/user-id/2811866) ,

Try using the APIs mentioned here -\> <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/#api-rest-api-3-group-bulk-get>

```
https://your-domain.atlassian.net/rest/api/3/group/bulk
```

It will give you all the groups in your Organization including the Confluence groups you're looking for.

BR,

Gaurav

comments: author: Kavitha
body: Thanks Gaurav. Yes, there are some APIs in both Jira \& Confluence cloud and both are returning all groups in that organisation. I am not sure why the response is like that, my requirement is to get the groups associated with a particual confluence instance or site only.


author: Gaurav Arora _Wipro Id_
body: [@Kavitha](/t5/user/viewprofilepage/user-id/2811866) , groups in Atlassian Cloud are at the Org level and not just limited to a single product like Jira or Confluence. That's why there's no API available for your particular case.

Anyways, wish you luck in finding the solution. Please share, if you find it.


Tags: cloud

questions-for-confluence

questions-for-confluence-cloud
The page tree cannot be viewed in public links anymore
Asked by Edison:

![image.png](/t5/image/serverpage/image-id/338058i9559574C2C381544/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/338059i9582E4DA52906ADD/image-size/large?v=v2&px=999 "image.png")

The content of the page tree cannot be seen on public links.


Answers:
author: Kristian Klima
body: HI [@Edison](/t5/user/viewprofilepage/user-id/5553133) and welcome to the community.

That is the desired behavior.

Public links is a feature to share individual pages - and those pages are shared in isolation.

If you want to 'share' the entire space, you have to make it available by enabling anonymous VIEW access in Permissions for the particular space.

Mind though, that doing so will allow ANYONE on the internet to see your space's content the moment that you publish a page.

If you want to keep your space anonymous but make selected content available to public, including the page tree, you have to use a marketplace app (such as [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) by K15t) that creates a static documentation site from your Confluence content.


Tags: cloud

confluence-cloud
Confluence migration between servers
Asked by ukhan:

++im looking for some details on how i can migrate conlfuence DC from centos 7 server to rocky linux 8. I installed the same version as old server cooied data and installation directoy but having dattabase issues as they were not mentioned in the with a lot of steps in their documentation. Any help would be appreciated.++


Answers:
author: Vicknesh Shanmugam
body: Hi.

The basic steps in <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html> should cover most of steps required to move your Confluence from 1 server to another.

1. As part of the migration, are you also moving your Confluence's database?

2. What kind of database problem are you facing? If you see specific error from the log, you may share it here as well after removing any sensitive data.

comments: author: ukhan
body: Yes, im also moving the database.

well, i copied the data folder and installation over to tye new server thinking data folder would contain postgresql schemas and what not. When I start the confluence, i get that the connection to the localhost Db was not successful.

in the new server I only imstalled postgresql 10 package and copied pg_hba.conf file from the old server.


author: Vicknesh Shanmugam
body: What you have copied earlier was just the database configuration file. To migrate the database to the new server, you may use the "Method two -- for installations with a large volume of attachments" instruction in the documentation below:

* <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>

Regards,

Vicknesh \[ServiceRocket\]


author: adminuk
body: I have already folowed step 1 and dumped the db to the new server. I am running into this issue now:  
<https://community.atlassian.com/t5/Confluence-questions/Migrating-confluence-server/qaq-p/2767248#M319033>  

And I cant seem to access the test confluence server over https. Please assist


Tags: confluence-data-center

data-center
Not seeing restrcited content when logged in as a user
Asked by James N_:

This page says:

*"Once logged in as another user, you'll see everything as that user would see it, including content restricted to that user for the organization where you're logging in. We'll send them an email to let them know you've logged in as them."*   

<https://support.atlassian.com/user-management/docs/log-in-as-another-user/>  

However, when I log in as a user and go to Confluence, I do not see pages restricted to that user.  

Is the only option in this case to upgrade to Premium? Is this article wrong, or out of date?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It should work in standard.

Could you share how you have restrictions setup?

Also, that article is worded awkwardly. You don't restrict a page to a user, you restrict the page from other users/groups and grant edit or read to users/groups.


Tags: cloud

confluence-cloud

not-applicable

user-management
Can we use AI as a search engine within confluence now or in the future?
Asked by Clay McDermott:

We use confluence as an intranet of company pages of instruction for all task. The search feature is not good. For example, it cuts off after only one letter typed in the search bar, and does a poor job of keying on keywords. Will we be able to use the Atlassian AI to help search these pages now or as a feature in the near future?


Answers:
author: Jim Knepley - ReleaseTEAM
body: Yes, it's [currently in beta](https://support.atlassian.com/confluence-cloud/docs/use-atlassian-intelligence-to-search-for-answers/).


Tags: cloud

confluence-cloud
Importing a document word - page not found
Asked by Edyta Kulig:

Hello, please help me with this problem:

After creating a blank page and publishing it, I select "Import Word Document" from the menu on the top right. After that I receive this comment: ![screen.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/337975iD01AEAB2AC0A2881/image-size/large?v=v2&px=999 "screen.jpg")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I'm assuming you are on server/data center?

It would seem you need to have your admin look at the configuration of the Office Connection plugin.

comments: author: Edyta Kulig
body: Thank you for your help [Shawn Doyle](https://community.atlassian.com/t5/user/viewprofilepage/user-id/815120)


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Does Confluence support guests to be in teams?
Asked by Abhay Patil:

UPDATED my question:

I had our admin add "guest" users to our Confluence on cloud.

As a regular licensed user, I created a "team" of some of the external users. I did not add myself (licensed user) to this team. There was a message indicating the team was created.

However when I search for teams, I don't see the team that I apparently created.

Then I created a team where I added myself and the external users. And, there the team was. But alas, it only had me (licensed user) in it.

So, the question is - does Confluence support guest users to be part of teams?

Thanks.


Answers:
author: samanta_aragao
body: Hello, as far as I could check, a guest can't be included inside a team. I tried create a team and include a guest user. First it was included but when i try to search for it, the team is not found.

After that I did it again including my user and the guest, but I can only see my user as a user inside the team.

When I try to include the guest again, it shows this error (Samanta Arag?o is the guest in the picture bellow):

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338007iB9FC239BA33B1650/image-size/large?v=v2&px=999 "image.png")

comments: author: Abhay Patil
body: Thanks for confirming.

Just that Confluence gives **false impression** that it created the team when in fact it either doesn't create one at all or creates one but excludes guests without letting the user know. Not a great user experience.


author: samanta_aragao
body: Exactly, I agree! An error should appear since the first time we try to create a team including a guest user.


author: Kristian Klima
body: A guest can access only one space at a time (and they need to be manually assigned to a space), so it sounds like there's some kind of a permission conflict.


author: Abhay Patil
body: Teams is just a matter of clubbing some users together - hence the question. I have asked a separate question about "groups". Groups can be made only with admin credentials, and I believe admin can create groups of guests. Documentation of groups doesn't make mention of guests though.


author: Barbara Szczesniak
body: [@Abhay Patil](/t5/user/viewprofilepage/user-id/3203231) On this page about creating a team (<https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/>), it says:
> Once your team has been created, organization admins and team members will have the same permissions as you do. They can:
>
> * Change header image
>
> * Accept/Decline membership request
>
> * Add members
>
> * Remove members
>
> * Edit team name
>
> * Edit team settings
>
> * Edit team description
>
> * Add links
>
> * Delete team

I think this is why guest users cannot be part of a team, since you would not want to give them these privileges in this way.

I read more often about using Groups for Guest user access and permissions.

comments: author: Abhay Patil
body: Thanks, that makes perfect sense. I have asked question about guests being put in groups as the Atlassian documentation doesn't call out treatment of guests when it comes to groups.


Tags: cloud

confluence-cloud
How do I reassign ownership of a space of someone who left the company
Asked by Angus Smith:

Hi

How do I reassign ownership of a space of someone who left the company a while back? This person that left owned many spaces and now I am unable to reassign certain spaces to new owners.


Answers:
author: Valerie Knapp
body: Hi [@Angus Smith](/t5/user/viewprofilepage/user-id/5436745) , thanks for your question.

If you are a product admin for Confluence, you should be able to, from this site -

[https://**your url**.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action](https://your url.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action)

From here, you can see all of the Spaces in the instance, where it should be possible to recover access and then make the Space accessible to other users.

Here is the documentation as well, which explains what to do - <https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/>

Hope this helps you.

Cheers

comments: author: Angus Smith
body: Thanks Valerie, this link helped me with this issue. Sorted. Thank you kindly for your shared knowledge.


author: Koloman Pfeffer
body: Hi [@Angus Smith](/t5/user/viewprofilepage/user-id/5436745)

Reassigning space ownership is currently not possible in Confluence yet. If your request is about getting access to spaces that have been locked off by the owner, you can do this over the admin console, as [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946) explained.

If you have Confluence Premium though, you can circumvent this restriction by building an automation rule that switches the space owner to another person if triggered.

comments: author: Angus Smith
body: Hi Koloman, thank you for your input and effort. I was trying to do what Valerie suggested and came right.

Many, many thanks for your kind input!


Tags: cloud

confluence-cloud
How do I set up scheduled review of content.
Asked by Kimberly DeLeon:

I came across a way schedule a page for review and I calendar came up. I tried to figure how to do it today and can't seem to figure it out. Any help is appreciated!

Thanks!!


Answers:
author: Aron Gombas _Midori_
body: You may have seen this dialog where the "expiration date" can be selected in a calendar-like date picker:

![quick-actions-dialog-set-expiration-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/338102i212A493C155FF882/image-size/large?v=v2&px=999 "quick-actions-dialog-set-expiration-cloud.png")

It is provided by the [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) app, and it can be reach by clicking the page status in the top then choosing the ["Set expiration" action](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-expiration) in the "..." menu:

![quick-actions-in-content-status-indicator-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/338103iFD6DC5BEAB524E66/image-size/large?v=v2&px=999 "quick-actions-in-content-status-indicator-cloud.png")


Tags: cloud

confluence-cloud