Unable to access Confluence 6.0.6 at http://10.0.16.98:8090
Asked by Manjunatha K R:

Hi,

I just installed confluence trial version for capturing my system requriements in confluence and check certain capabalities needed for our usage. But I am unable to access Confluence 6.0.6 at <http://10.0.16.98:8090> in my IE browser to begin the setup process eventhough confluence service is up and running as below.

I downloaded atlassian-confluence-6.0.6-x64.bin / 64 Bit linux OS and installed in 10.0.16.98 VM IP as below::

* **chmod a+x atlassian-confluence-6.0.6-x64.bin**

\[root@localhost home\]# **sudo ./atlassian-confluence-6.0.6-x64.bin**   
Unpacking JRE ...  
Starting Installer ...  
Apr 10, 2017 5:28:20 AM java.util.prefs.FileSystemPreferences$1 run  
INFO: Created user preferences directory.  
Apr 10, 2017 5:28:20 AM java.util.prefs.FileSystemPreferences$2 run  
INFO: Created system preferences directory in java.home.

This will install Confluence 6.0.6 on your computer.  
OK \[o, Enter\], Cancel \[c\]

Choose the appropriate installation or upgrade option.  
Please choose one of the following:  
Express Install (uses default settings) \[1\],  
Custom Install (recommended for advanced users) \[2, Enter\],  
Upgrade an existing Confluence installation \[3\]  
1  
See where Confluence will be installed and the settings that will be used.  
Installation Directory: /opt/atlassian/confluence  
Home Directory: /var/atlassian/application-data/confluence  
HTTP Port: 8090  
RMI Port: 8000  
Install as service: Yes

Install \[i, Enter\], Exit \[e\]  
i

Extracting files ...

<br />

Please wait a few moments while we configure Confluence.  
Installation of Confluence 6.0.6 is complete  
Start Confluence now?  
Yes \[y, Enter\], No \[n\]  
y

Please wait a few moments while Confluence starts up.  
Launching Confluence ...  
Installation of Confluence 6.0.6 is complete  
Your installation of Confluence 6.0.6 is now ready and can be accessed via  
your browser.  
Confluence 6.0.6 can be accessed at http://localhost:8090  
Finishing installation ...

\[root@localhost bin\]# **ps -eaf \| grep confluence**   
conflue+ 31855 1 1 05:30 ? 00:00:19 /opt/atlassian/confluence/jre//bin/java -Djava.util.logging.config.file=/opt/atlassian/confluence/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dconfluence.context.path= -Dorg.apache.tomcat.websocket.DEFAULT_BUFFER_SIZE=32768 -Xms1024m -Xmx1024m -XX:+UseG1GC -Datlassian.plugins.enable.wait=300 -Djava.awt.headless=true -XX:G1ReservePercent=20 -Xloggc:/opt/atlassian confluence/logs/gc-2017-04-10_05-30-40.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -XX:-PrintGCDetails -XX:+PrintGCDateStamps -XX:-PrintTenuringDistribution -Djava.endorsed.dirs=/opt/atlassian/confluence/endorsed -classpath /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar -Dcatalina.base=/opt/atlassian/confluence -Dcatalina.home=/opt/atlassian/confluence -Djava.io.tmpdir=/opt/atlassian/confluence/temp org.apache.catalina.startup.Bootstrap start  

\[root@localhost bin\]# **netstat -plunt \| grep 8090**   
tcp6 0 0 :::8090 :::\* LISTEN 31855/java  

- Manju


Answers:
author: josh
body: Have you looked at the log files? I would recommend starting there looking for an error. Check out this doc for finding the log files for your version of Confluence: <https://confluence.atlassian.com/conf60/working-with-confluence-logs-852732462.html>

comments: author: Manjunatha K R
body: thanks for your prompt response.

Port configured was not exposed to outside access, it's resolved now. Thanks.


Tags: confluence-administration

questions-for-confluence