youngmon/atlassian-qna huggingface dataset:
How to create a JIRA issue from confluence document?
Asked by Rifka Hashim:

Please help me resolve this issue : I'm unable to create an issue from confluence, i get the following error message:  

![image.png](https://mail.google.com/mail/u/0?ui=2&ik=3a15915f19&attid=0.1&permmsgid=msg-a:r-9157713890404923587&th=17130490b4eeffe1&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ9ltaP9_PHc6vqbNlFg9cI5PspRVsih7X9BkrdHwlgW3KtuevIysvFAwrHVJsc9o-7hAHColjJf0Ur2EZOYH8Z3zqe4GdaHhY0uNOhoMOPTnRm2PccqnnBnLhQ&disp=emb&realattid=ii_k8fsu1ni0)


Answers:
author: Ste Wright
body: Hi [@Rifka Hashim](/t5/user/viewprofilepage/user-id/1686977)

Unfortunately it's not possible to view the screenshot provided above - could you provide it again so we can help resolve your issue?

Ste

comments: author: Rifka Hashim
body: ![s.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/90441i9B3BE615E420C608/image-size/large?v=v2&px=999 "s.PNG")


author: Nic Brough -Adaptavist-
body: That answers the question. Your Jira is configured to require a work log, but Confluence cannot provide that.

You'll either need to visit Jira to create the issue, or get the administrators of the target project to make the work log field optional on create.


author: Rifka Hashim
body: Thank You for your response.


Tags: cloud
How can I edit a Page in Free confluence version?
Asked by Maximilian Semler:

In my confluence space I can create pages (child pages) which I can't edit.

I am using the free confluence version and I can't change any page restrictions.

Can someone help me to solve this problem?


Answers:
author: Manon Soubies-Camy
body: Hi [@Maximilian Semler](/t5/user/viewprofilepage/user-id/3812242) and welcome to Community!

Do you see a pen icon on the upper right-hand side of the page? It is the "Edit" button in Confluence. You can also hit "e" on your keyboard to start editing the page.

![Screenshot 2020-03-31 at 13.03.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/88521iFCFF59549B7B5BCA/image-dimensions/556x161?v=v2 "Screenshot 2020-03-31 at 13.03.25.png")

Hope this helps,

- Manon

comments: author: Maximilian Semler
body: Thank you for your answer. But if I created a page there is no "pen". It looks like in this picture. I can't writing und I can't insert pics and links ...

Do you have the free version of confluence or any other version![confluenceUnbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88525i524EBDF422795B9D/image-size/large?v=v2&px=999 "confluenceUnbenannt.PNG")


author: Manon Soubies-Camy
body: Thanks for the screenshot, that's helpful!

Yes, I am working on a Confluence Free edition as well. Thanks to your screenshot, I can see you're still in creation mode. What happens when you click on "Page title" and try to type something? You should be able to just click on the page title or content to edit content.

![Screenshot 2020-03-31 at 13.42.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/88528i7B6E6F339D4F75B9/image-dimensions/646x130?v=v2 "Screenshot 2020-03-31 at 13.42.28.png")

If that doesn't work, could you try on a different browser?


author: Maximilian Semler
body: If I use Safari I can work on my Space and pages. Thank you very much :)


author: Manon Soubies-Camy
body: Great! Out of curiosity, what browser were you initially using? Confluence should work well with Safari, Chrome and Firefox.


author: Maximilian Semler
body: First I try to work with Chrome and Edge.


Tags: cloud
is there any way to increase the title font in the "expand"?
Asked by Hila Efraim:

the title is very small in the headline font doesn't work


Answers:
author: Ste Wright
body: Hi [@Hila Efraim](/t5/user/viewprofilepage/user-id/3836300)

There is not unfortunately - see [this answer](https://community.atlassian.com/t5/Confluence-questions/How-do-I-change-the-font-size-in-the-header-of-a-expand-macro/qaq-p/1095732#M144319) which confirms it is not possible to modify the appearance of macros in Confluence Cloud.

Ste


Tags: cloud
How to include {ui expand} in table of contents?
Asked by Hunter Morgan:

I am trying to keep my pages as clean as possible and the expand tab is a great way to do this. However the content I am creating in these tabs isn't listed in the table of contents.  

Only part of my page is utilizing expand.


Answers:
author: Ste Wright
body: Hi [@Hunter Morgan](/t5/user/viewprofilepage/user-id/3573559)

I tested this on our test instance and it worked fine for me - this is what I did:

* Created a page with three titled sections
* Placed one section into an Expand Macro
* Added the Table of Contents Macro at the top of the page

The hidden section (Title 3) still shows on the ToC macro even when the expand was closed.

Can you provide a screenshot of what you're seeing?

Ste

comments: author: tabithar
body: (child display)

(ToC display, removed links since Confluence forum doesn't allow copying ToC from Confluence)

* KB Content:
* Links
  * Atlassian Community (use SSO to log in)  
* Deployment Documentation Meeting Notes
  * Link to meeting notes 1
  * Link to meeting notes 2

* Formatting Standards
  * Inserted Images

* "Heading" Format Examples
  * Heading1
  * Heading2
  * Heading3
  * Heading4
  * Heading 5 (same size as paragraph)  

<!-- -->

* Table of Contents  

**Links**

* **Atlassian Community forum (use SSO to log in) (link removed since forum doesn't allow linking to the forum)**

**Deployment Documentation Meeting Notes**

*
  * Link to meeting notes 1
  * Link to meeting notes 2

**(begin Expand section. Apparently you aren't allowed to post Confluence code on Confluence forums...)**

**Formatting Standards**

* **Inserted Images**
  * Make sure there is NO PPI in the image!  
  * 650px for large, detailed views, 300 px for small prompts/graphics/etc  

<!-- -->

* **"Heading" Format Examples**
  * **Heading1**
  * **Heading2**
  * **Heading3**
  * **Heading4**
  * **Heading 5 (same size as paragraph)**
  * Paragraph

(end Expand section)

**Table of Contents**

*
  * If you create an "expand" section, the headings inside will be visible but NOT linked to the content while the expand is open  
  * Remove "See Also" and "Change History" from ToC by highlighting them and switching to paragraph  
  * Remove blank first line from ToC by selecting the ToC icon itself and switching to paragraph


author: tabithar
body: [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) [@Hunter Morgan](/t5/user/viewprofilepage/user-id/3573559)

Oops, I didn't paste in my first paragraph. I tried your directions, but the headings inside the Expand section are only linkable from the ToC when the Expand is opened. They are all visible, just nothing happens when you click them. Since Expand sections are closed by default when you open the page, it makes the ToC useless. Can you confirm whether I am doing something wrong here?


Tags: cloud

confluence-cloud
how to create query script with href link on SQL Server
Asked by Viana:

I have a query and the result is column with two file and i want to give link in each file, after i click one of link, it's automatically open that file..., any idea how to solved it? thank you

![query1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/88504i824E0855FDB66ED5/image-size/large?v=v2&px=999 "query1.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what this has to do with Confluence?


Tags: confluence-server

server
How to render PDF that use asterisks properly - i.e. as a footnote on the page it first apears
Asked by Andrei Alexandru:

I would like the PDF rendering of a Confluence page to use properly the asterisk footnote.   

I have a page that uses asterisk footnotes but the asterisk footnote does not render in the proper location - for example it is placed on a separate page, not in the footer of the page where it is first used.


Answers:
author: Vero Rivas
body: Hi [@Andrei Alexandru](/t5/user/viewprofilepage/user-id/1131918)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/pdf-macro-375849180.html>

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

<https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html>

Cheers


Tags: cloud
Confluence Documentation in Jira Service Desk KB Articles
Asked by Dave Lowe:

Hey guys, I want to create a documentation space in Confluence and then be able to make the content available as self-help in the Jira Service Desk knowledge base?


Answers:
author: Ajay _view26_
body: Hi [@Dave Lowe](/t5/user/viewprofilepage/user-id/3761566)

![Screenshot 2020-03-31 at 1.17.15 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/88499iBA125BDB26258B77/image-dimensions/272x295?v=v2 "Screenshot 2020-03-31 at 1.17.15 PM.png")

* A Confluence Space is automatically created when you create a ServiceDesk Project.

* You can configure the Confluence Space by going to Project Settings as shown below

![Screenshot 2020-03-31 at 1.18.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/88500i3168997533EB7934/image-dimensions/813x411?v=v2 "Screenshot 2020-03-31 at 1.18.26 PM.png")

comments: author: Dave Lowe
body: Thanks, Ajay, for your answer. That bit I am ok with. What I really want to do is make my documentation multi-channel. I want to publish the manual to PDF (existing functionality) but also use its parts as KB in the Service Desk. I already have a KB and a couple of articles but I want to maintain the one document set.

Thank you for your reply.


author: Laura Parraga -K15t-
body: Hi Dave,

I'm not sure if you've been able to progress on this matter but I just wanted to point you in the direction of our apps [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) and [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) for Confluence Cloud. Both might be interesting to you as they allow you to maintain one document set and then share that with your users in a multi-channel way: one delivers your Confluence content to a public help center which can also integrate with your JSD support system, the other delivers your content to PDFs that you can customise and style in lots of different ways (you can also configure templates).

We're also currently working on extending these capabilities to fully meet the needs of teams who keep their technical documentation in Confluence. If you'd like to learn more about our existing apps or see some of our early concepts for versioning, content re-use or variants management for technical documentation, I'm more than happy to chat: lparraga@k15t.com

Cheers,

Laura (K15t)


Tags: cloud
Newby: importing large Word doc with structure and footnotes
Asked by Geoff Arnold:

New Confluence user here. I'm setting up a Confluence space as a mirror of a very large Word policy document, so that I can easily create links from Jira to individual policies and procedures. I successfully imported the source document, splitting it into multiple pages at the second header level. However, I have two questions.

First it appears that the importer handles footnotes by simply jamming the footnote text into the location of the footnote reference number, which results in a mess. Has anyone solved this in a (hopefully) automated fashion?

Second, has anyone implemented a way (macro?) of inserting a table of contents linking to the child pages for the current page? This would seem to be a really common pattern.


Answers:
author: Michelle Rau HP
body: Hi Geoff, you may have solved this by now. I have two ideas, one tested, one not.

**Option 1**, on the child page, insert an Excerpt macro and put the TOC macro inside it. In the TOC parameters, check the "Absolute URL" checkbox. On the parent page, insert an Excerpt Include macro and specify the child page. This has worked for me.

**Option 2**, it may be possible to use the Page Properties and Page Properties Report macros to do this. On the child pages, insert a PP macro, and put the TOC w/absolute URLs in one of the fields. Then on the parent page, use the PPR macro to list all the TOC fields from all the child pages. I haven't tested this (yet) but it should work I think.

Let us know what you decided to do.

I don't have an answer for the footnotes conversion, though.


author: Danny
body: Hello [@Geoff Arnold](/t5/user/viewprofilepage/user-id/3532134)

Just wanted to confirm when you meant "*child pages* " you were talking about pages within Confluence. Is that correct? If so, you could us the [Children Display Macro](https://confluence.atlassian.com/confcloud/children-display-macro-724765170.html) on the Confluence parent page.

Thanks,

Danny


Tags: cloud

new-to-confluence
Commenting
Asked by Craig_Klopper:

Hi all, sincere apologies if this is already available somewhere, I did search in earnest but couldn't find anything.

Basically what I am looking for is training material that shows users when, how and why to use the different commenting functionality. i.e. When and how to use a page comment vs. an inline comment/tag as an example.

What are the best practice use cases for the different commenting functions built into Confluence? Coming from a n00b. Appreciate your help! Thanks!


Answers:
author: Ste Wright
body: Hi [@Craig_Klopper](/t5/user/viewprofilepage/user-id/196975)

[This help page](https://confluence.atlassian.com/confcloud/comment-on-pages-and-blog-posts-724765350.html) is a good summary of the different types of comment.

When to use a comment is more down to personal usage - for example, is this a public Knowledge Base or for private internal document storage? The site's use case will change the use of comments.

For example, we use our Confluence site as an internal help site, so our general direction is:

* **Page Comments:** Used by users to ask questions, suggest enhancements or updates, etc
* **Inline Comments:** Used by team members (and users) to point out spelling mistakes, specific errors or clarify a specific meaning - especially used prior to a page being publicly shared

Ste


Tags: new-to-confluence
Do you all find Blueprint Templates useful?
Asked by Terron Collier:

Hey peeps! Do you all find the Blueprint Templates useful? Do the given templates work for you or do you find yourself creating custom templates? I wish there was a type of "wizard" for creating new templates instead of blank pages. What works best for y'all??

I'm wanting to create one for a project and new projects but visually seeing examples work best for my brain.

Thanks


Answers:
author: Dominic Lagger
body: Hey [@Terron Collier](/t5/user/viewprofilepage/user-id/2425628)

The short answer is yes, they work really well for us. We use a lot of templates. Mostly we use "Meeting Notes" and "Retrospectives". We also customized some templates and even created new ones.

For example, we created a "Release Page". So every time we release our product, we generate from the template. In there we share relevant informations about the release version, the release date and release notes from jira.

To create one for you projects you first have to write down, which information you want to share. Which information is the most important and for which information you have to scroll.

What works best for me is the "[Panel Macro](https://confluence.atlassian.com/doc/panel-macro-51872380.html)" and "[Sections](https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html)". For a better understanding I share my release template with you. I can't show you the content, so i blurred it. But hopefully you get an idea.

![template.png](https://community.atlassian.com/t5/image/serverpage/image-id/88473i371EA4C9839DC745/image-dimensions/546x230?v=v2 "template.png")

Hope this helped.

Regards, dominic

comments: author: Terron Collier
body: G'day Dominic. Thanks for the response. I'll dive more into your suggestions and see what I can come up with.

Cheers
Can I center the "Panel Title" when using the panel macro?
Asked by jamesbstinnett:

![center panel title.png](https://community.atlassian.com/t5/image/serverpage/image-id/88426iB3A875A0A41609A4/image-size/large?v=v2&px=999 "center panel title.png")


Answers:
author: Parvaneh Zand
body: Hi [@jamesbstinnett](/t5/user/viewprofilepage/user-id/3779111) ,

If you mean text alignment, you can't do it by Panel macro.

Use [**Divbox**](https://docs.refined.com/display/rwot/Divbox)macro, and set "*text-align: center"*in CSS box.


Tags: cloud

confluence-cloud
?Content body cannot be converted to new editor format" error when updating page content
Asked by Sumbal Rizwan (107481):

If we send request from Postman it works but not from code. We are getting following response from some of the pages **com.atlassian.confluence.api.service.exceptions.BadRequestException: Content body cannot be converted to new editor format.**Some pages are updating and some of the pages are giving following error.


Answers:
author: Dario B
body: Hi [@Sumbal Rizwan (107481)](/t5/user/viewprofilepage/user-id/1934417) ,

This seems to be the same issue discussed in:

* ["Content body cannot be converted to new editor format" error when updating page content](https://community.atlassian.com/t5/Confluence-questions/quot-Content-body-cannot-be-converted-to-new-editor-format-quot/qaq-p/1332071?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_reply&utm_content=topic)

In short, that error might be returned if no user-agent is provided. See below bug for details:

* [\[CONFCLOUD-69720\] Using REST API to update a page fails with a misleading error message if no user-agent is provided](https://jira.atlassian.com/browse/CONFCLOUD-69720)

There is also another customer affected that seems to be having a different issue that is still under investigation in that thread. Review it for details.

Cheers,  
Dario


Tags: cloud
In confluence, how does switching from ajp to http impact applinks?
Asked by Alexander Garcia:

Recently upgraded confluence from 6.15 to 7.3.2.   
We were having issues with synchrony so we switched our proxy connection from ajp to http... basically updated the proxy server for confluence to use the http module instead of the the ajp module. And we updated the server.xml file on the confluence server to remove the ajp connector  

Everything in confluence appeared to be behaving normally but then we noticed the application links in JIra, Bamboo, and BitBucket can no longer connect to confluence. Our proxy name and port hasn't changed so not sure why we are getting oauth errors:  

2020-03-28 12:15:03,733 WARN \[https-openssl-nio-8090-exec-8\]  
\[oauth.serviceprovider.internal.AuthenticatorImpl\]  
logOAuthProblem Problem encountered authenticating OAuth client for url "<https://confluence.grainger.com/rest/mywork/1/notification/metadata>",  
error was "signature_invalid",  
with parameters "{oauth_problem=signature_invalid,  
oauth_signature=####, oauth_signature_base_string=####,  
oauth_signature_method=RSA-SHA1}"  
-- url: /rest/mywork/1/notification/metadata \| traceId: ####  

We tried recreating the applink


Answers:
author: Fabian Lim
body: Hi Alex,

Take a look at this troubleshooting guide to assist you: <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

Regards


Tags: confluence-server

server
CTRL/SHIFT/V doesn't paste within a table
Asked by Kevin Zeeb:

Confluence 1000.0.0-04939a47e6a9  

When editing a page, CTRL/SHIFT/V works outside of a table but not when trying to do this within a table.


Answers:
author: Ste Wright
body: Hi [@Kevin Zeeb](/t5/user/viewprofilepage/user-id/2689044)

Just tested this and pasting data into a table or out of it appears to work.

Can you provide the example of what you're trying to paste in this instance? And is this on the new or legacy editor?

Ste

comments: author: Kevin Zeeb
body: I tried again (now at version 1000.0.0-e90db40cbd01) and I could not reproduce the problem. My apologies.


author: Ste Wright
body: Awesome [@Kevin Zeeb](/t5/user/viewprofilepage/user-id/2689044) - glad it's working :)

Ste


Tags: cloud
It works with JQuery, but not AJS
Asked by robert_egan_305:

The following code writes 'undefined' to the console log.

```
AJS.toInit(function(){

    console.log(AJS.$("#spacesLink").prop("href"));

});
```

The same code in straight JQuery works as expected (note: The anchor element is copied directly from a Confluence page, I just put it in it's own HTML for simplicity)

```
<head>
    <script type="text/javascript" src="jquery.js"></script>
</head>
<body>
    <a id="spacesLink" href="/plugins/AttachmentReport/spaces.action?src=spacemenu">Download Attachment Report</a>

    <script>
        console.log($("#spacesLink").prop("href"));
    </script>
</body>

```

This anchor is in a "drop down" menu (web-item). If that is the issue, how do I work around it?


Answers:
author: robert_egan_305
body: I have decided to change my design. Instead of trying to use a javascript popup I am just going to create a web page with input fields and a submit button.

But if anyone wants to comment on the original issue (using javascript to modify the href of a drop down web-item), feel free.


Tags: confluence-server

server
How can I move my sections within the page?
Asked by Maureen_Pafumi:

I remember being able to easily click and drag sections if I wanted them in a different order on the page. I cannot figure out how to change the order any longer...


Answers:
author: Dominic Lagger
body: Hi [@Maureen_Pafumi](/t5/user/viewprofilepage/user-id/3828899)

This option isn't available in the new editor for now.

There is an open issue, which won't be solved in the near future:

* [CONFCLOUD-67648](https://jira.atlassian.com/browse/CONFCLOUD-67648)

Hope this helped

Regards, Dominic

comments: author: Maureen_Pafumi
body: Do you know if there are any workarounds- ie I created a page but need to add a section at the top- seems like the only thing I can do is to start from scratch...?


author: Dominic Lagger
body: This is no problem, just go to the place, where you want to add your section (new name: layouts). Then hit the "layouts"-button.

![layouts.png](https://community.atlassian.com/t5/image/serverpage/image-id/88419iBF2F858B6FD8BF76/image-dimensions/592x182?v=v2 "layouts.png")![layouts2.png](https://community.atlassian.com/t5/image/serverpage/image-id/88420i7EA163DCA50E7BDD/image-dimensions/594x208?v=v2 "layouts2.png")

Regards, Dominic


Tags: cloud

layout