youngmon/atlassian-qna huggingface dataset:
Confluence image properties caption for screen readers does not render in a pdf
Asked by Ryan Grisham:

image properties support a title and caption for screen readers. when I render the document in a pdf the title and caption are not on the published document. Is there a setting to render the title and caption on images in a pdf or is this a bug?


Answers:
author: Shannon S
body: Hi Ryan,

Unfortunately the alt text isn't meant to be printed out on the PDF export.

I've tested with some captioning add-ons such [Image Captions for Confluence](https://marketplace.atlassian.com/plugins/io.screenshout.confluence.captions.ImageCaptions/server/overview) but these are also not included in the PDF export. My recommendation would be to add them as text just under the image to ensure they're included in the export.

As for captions support in Confluence, we have a feature request for this below:

* [CONFSERVER-2584](https://jira.atlassian.com/browse/CONFSERVER-2584)

I've included this question as an internal comment and asked that if the captioning support is added that we include it on PDF exports as well.

Let us know if you have any questions!

Regards,  
Shannon
Can more than one person edit a file?
Asked by Nadine Chilvers:

The knowledge base talks to being able to edit a file (after downloading the Companion App) - can more than one person edit a file at a time?


Answers:
author: Fadoua
body: Hi Nadine,

Do you mean can more than one person edit a page? If that's your question then yes it is called Concurring editing. It is in Confluence 6 version and higher

Best,


author: sreuter
body: [@Nadine](/t5/user/viewprofilepage/user-id/626098) Thanks for reaching out!

Collaborative/concurrent editing only works for Confluence pages, but not for file attachments. If two users edit the same file using the Companion app, the last person that will press "update file" will win.

Luckily tho, Confluence supports file versioning. So should you ever accidentally overwrite somebody else his changes, you will be able to revert to an older version.

Hope this helps! :)
How can I generate a Table of Contents that automatically updates with new sub-sections created?
Asked by Nicolas Pegnato:

I generated a page called "Meetings Notes" and placed a Table of Contents marco on the page and proceeded to create a sub-section for a specified meeting we just had. I'd like to have the Table of Contents automatically update with each subsection created for each meeting without having to manually link the page to the original "Meetings Notes". Any ideas? I'm also looking to have my 'File List' page work in a similar format for when any new documents are uploaded so maybe this solution will help me with that one as well. Thank you.


Answers:
author: Andr? Gorzel
body: Hi Nicolas,

it looks to me if you could have a look at the [Reporting Macro](https://docs.servicerocket.com/display/REP/Displaying+a+List+of+Children+for+a+Page+with+Customized+Details)

I feel that it could fit your requirements.

BR

Andr?

comments: author: Nicolas Pegnato
body: Perfect! Thank you.
After creating a Page Template for a Space, and Disabling other Pages, other Pages appear in Create.
Asked by Blue:

After creating a Page Template for a Space, and Disabling all other Pages, I still see Blog and Blank Pages listed in "Create from template", why?

I want the users of that Space to only see the Page template I've created.

How do I do that?

Thanks!


Answers:
author: AnnWorley
body: Hi! I had the same results on my test instance, then I found this: [Ability to Remove/Hide Blank Page in Create Dialog](https://jira.atlassian.com/browse/CONFSERVER-33745)

It looks like we are stuck with the blank page - however, if you take away the Add Blog space permission the users won't see the blog post option. I hope that helps. :)

comments: author: Blue
body: Thanks Ann!


Tags: template
MS SQL query to know the last login time of confluence user
Asked by IshratUnnissa:

Hi Team,

I need a MS SQL server query to get the last login details of a confluence user. Please assist me in the same.

Thanks,

Ishrat


Answers:
author: Igor M.
body: Hello,

Check [How to identify inactive users in Confluence](https://confluence.atlassian.com/confkb/how-to-identify-inactive-users-in-confluence-214335880.html "How to identify inactive users in Confluence") , in particular "List users by last login date" section.

Let me know if this is what you were looking for.

Regards,

Igor
Passing username and password via URL and licence model
Asked by Hauke Gulich:

Hello everyone,

our company wants to use Confluence for documentation for our customers. We don't want for copyright reasons that only our customer who paid for the online documentation are able to access this Confluence instance.

We do have about 400 customs and I guess that almost everyone wants to have access to our documentation. We are about 20 people how writes the documentation.

Do I need 420 user accounts in oder to realize this? So if a customer doesn't want the documentation anymore, we can delete or deactivat the account in Confluence. So I guess each customer needs its own account?

On the other hand if we would make the documentation readable only (without login), we would have to buy a 20 user licence? A user licence is only needed if the person needs to login into the system but not necessarily for reading acticles?

My second question is if I am able to pass the credentials to Confluence within the URL? If a user press F1 in our application, Confluence should be opened with the login information stored in the customer database.

We want to host Confluence by ourself.

Thanks for your help and many greetings from Germany!


Answers:
author: AnnWorley
body: Hi Hauke,

You may enable read-only access for Anonymous users to allow the 400 customers to see the documentation without logging in and taking up a license. If the instance is publicly accessible that will enable anyone to view your documentation, however. Here is the doc with details: [Global Permissions Overview](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)

Yes, you may pass the credentials via URL, like: \<confluence-url\>/dashboard.action?os_username=\<username\>\&os_password=\<password\>

Please see [Confluence URL list](https://confluence.atlassian.com/confkb/confluence-url-list-317949394.html) for the documentation.

I look forward to hearing how your implementation goes.

Greetings from Texas!

Ann

comments: author: Harry Knott
body: Looks like this is no longer supported:

Login through URL ... **(Confluence 7.9 and earlier)**
How do I add a calendar to the Confluence page?
Asked by Top Employers:

I cannot see the option of creating and adding a calendar. Is it because of some kind of restriction?


Answers:
author: Thomas Schlegel
body: Hi,

if you look at your calendar view:

http://\<your-confluence-url\>/calendar/mycalendar.action

Do you see the button "Add Calendar" in the top right corner?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/11185i325885CB4AEEA94E/image-size/large?v=v2&px=999 "image.png")


Tags: team-calendars-for-confluence
Search inside a table
Asked by Margita Westin:

Hi!

I would like to search text within a table. Is it possible?

Some users of the documentation that I am responsible for has asked for a better way to find text within a specific chapter. The chapter is built with a start page and then around 25 pages with One table on every child page and the chapter keeps on growing, more tables (child pages) are added.

Today it is quite impossible to find a specific word or text string without reading exact everything.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Margita,

You can use [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) for this purpose. There are different [filter types](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+filter+macro) you may find useful. You can try it on the [demo site](https://demo.stiltsoft.com/display/tblfilter/Filtering+Text+Table+Data?os_username=guest1&os_password=guest1).
plugin backup and restore
Asked by Hsu Yao Chang:

Dear partners,

If we would like to restore our production server plugin to lab environment as shown as below

![plugin.jpg](/t5/image/serverpage/image-id/11173i8DC32AAE3B7670ED/image-size/large?v=v2&px=999 "plugin.jpg")

After we restore production database to lab environment, but it doesn't show these plugins in lab confluence. How can we fix it ? Thanks a lot.


Answers:
author: Shannon S
body: Hello Hsu Yao Chang,

To create a Test instance from production, you can follow this article:

* [Restoring a test instance from production](https://confluence.atlassian.com/doc/restoring-a-test-instance-from-production-127369720.html)

Many add-ons do keep their data for the plugin on the database, but keep in mind you will still need to activate the necessary plugins in Marketplace since each instance requires a license.

Let me know if you have any questions about this!

Regards,

Shannon

comments: author: Hsu Yao Chang
body: Dear Shannon,

Thanks for your kindly reply. If I use the way to restore database as shown as below:

![psq.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/11189iA77D003672530BA2/image-size/large?v=v2&px=999 "psq.jpg")But I don't find plugin after I restore the database. Which table is saved plugin information ? Thanks a lot.


author: Shannon S
body: There's a PLUGINDATA table that stores some of that information. However, it really depends on the add-on.

However, you should just be able to restore the database fully, and then re-enable the add-ons you want in Universal Plugin Manager. Wherever the provider of the add-on has chosen to store that data it should re-connect once you enable it.

Regards,  
Shannon


author: Hsu Yao Chang
body: Dear Shannon,

Thanks for your kindly reply.

Best Regards, Anderson Hsu
confluence - jira integration
Asked by Jai Kumar:

I am facing the following issue "

No remote application link {#toc-hId-1767417196}
------------------------------------------------

We can't connect with [Confluence](http://192.168.18.49:8090/admin/listapplicationlinks.action) because a reciprocal application link is missing on that server. You'll need to delete and then re-create this application link.

" when trying to integrate jira with confluence ..any solution is helpful


Answers:
author: Nic Brough -Adaptavist-
body: You need to create the link on both sides. The Confluence you are trying to link to does not have the link to your Jira, it's not been created, so the current link you are trying to create in Jira needs to be dropped and removed so you can try again to create a new one.

comments: author: Jai Kumar
body: how to re-create an application link.


author: Jai Kumar
body: when i try to integrate from confluence I face this error

**The remote certificate can\&#39;t be trusted**

[ucx jira](https://ucxsupport.sensiple.com/plugins/servlet/applinks/listApplicationLinks) may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally.


author: Nic Brough -Adaptavist-
body: Delete the existing one, then click create again.

The certificate error is the problem though, you have set up an invalid certificate requirement on the Jira side, so you'll need to fix that before trying the application links again.


author: Jai Kumar
body: yaa i have tried deleting and re-creating the application link but the same issue is occuring


author: Nic Brough -Adaptavist-
body: As I said, you need to fix the certificate error.

You can't create an application link unless the two systems are able to talk to each other. The certificate problem is currently blocking that.


author: Jai Kumar
body: Will there be any issue if reverse proxy is used in server???


author: Nic Brough -Adaptavist-
body: Only if you get the configuration wrong.


Tags: integration

jira
PageProperties on a live-template are not stored for Word export
Asked by Andr? Gorzel:

Hello @all

I 'd like to create a [live-template](https://docs.servicerocket.com/display/SCAF/live-template) with [Page Properties](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html)

My intention is to [export](https://help.k15t.com/scroll-office/exporting-to-word-75367942.html)a confluence page with dynamic content to word.

On a non live-template it es working as intendend.

Is this an issue for atlassian or for service rocket or K15t ?

Who can help ?

Br Andr?


Answers:
author: roman
body: Hi Andre. Would it be possible to attach a storage format of the Confluence page with live-template? Also, could you please explain how do these templates work and what exactly happens when you try to export with Scroll Office?

Cheers,  
Roman.

comments: author: Andr? Gorzel
body: Hi

due to limitations of this editor  
![Bild 3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/11192i058C9AB69CC6E0FF/image-dimensions/358x97?v=v2 "Bild 3.jpg")

I have to store the code external

**Storrage format of the protocoll template:**

[http://www.textsnip.com/4u3e5l/xml](http://www.textsnip.com/4u3e5l/xml "Storrage format of the protocoll template:")

**Scaffolding XML of the template(normal) page:**

[http://www.textsnip.com/y9m6jh/xml](http://www.textsnip.com/y9m6jh/xml "Scaffolding XML of the template(normal) page:")

**Word Template:**

![Bild 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/11194i1EE6EDF03FE5EB76/image-dimensions/285x274?v=v2 "Bild 4.png")

**Word Export:**

![Bild 5.png](https://community.atlassian.com/t5/image/serverpage/image-id/11196i0CC8A4BF9C76342B/image-dimensions/286x328?v=v2 "Bild 5.png")

dont blame me for the current layout :-)

if I try to export the thing from a live template

**Word Export:**

**![Bild 6.png](https://community.atlassian.com/t5/image/serverpage/image-id/11197iD401AB0F6ACA8100/image-dimensions/277x346?v=v2 "Bild 6.png")**

all pageproperties are missing despite they are correctly rendered in the visual output:

![Bild 7.png](https://community.atlassian.com/t5/image/serverpage/image-id/11198iAC25CE8DF1930FDB/image-dimensions/448x393?v=v2 "Bild 7.png")


author: roman
body: Hi Andre. I think it would be easier for both of us if you submit this as a support ticket to support@k15t.com. There are a lot of third-party (or user-) macros, that we would need the code to be able to have the same page. Therefore, in order to not share the private information here, please email us with the description of the problem, screenshots and links (you can simply copy-paste from here).

Cheers,  
Roman.
Applying restrictions to a blog post has no effect
Asked by Tobias:

Applying viewing restrictions to a blog post seems to have no effect. A user with limited access rights, which should prevent him from viewing a specific blog post, can still see this blog post when using the 'Blog Posts' macro in a confluence page. My expectation would be that this user is not able to see this post. Am I wrong?


Answers:
author: Hasnae
body: which version of Confluence are you noticing this behaviour on ?

comments: author: Tobias
body: Confluence 6.0.4


Tags: blog
Can't see any add-ons in Find new add-ons or Manage add-ons
Asked by Pieter de Vries:

![addons.png](/t5/image/serverpage/image-id/11141i254DC1E2202B0BDB/image-size/large?v=v2&px=999 "addons.png")


Answers:
author: Pieter de Vries
body: OK, its working again.

comments: author: Timothy Tan
body: I'm having the same issue. How did you manage to solve it?


author: Pieter de Vries
body: Switched browsers. This problem is apparently something to do with Safari, so switched to Firefox.


author: Timothy Tan
body: Thanks for the help!

For the record, it works in Chrome too.


Tags: app

atlassian-marketplace

configuration
how to search history page content on confluence?
Asked by h:

i want to search some texts in history page .Have any plugin or other way


Answers:
author: Shannon S
body: Hi Han,

It's not currently possible to search page history in Confluence. There's been a feature request for this for several years:

* [CONFSERVER-1281 Add ability to search historical pages and attachments](https://jira.atlassian.com/browse/CONFSERVER-1281)

Reviewing the comments, it does not appear that there is currently a workaround for this at the moment.

Let us know if you have any questions about any of this.

Regards,

Shannon

comments: author: h
body: thanks for you help.so strange. this function it's usefull.
I am not able to view my page which I created in wiki.labcollab.net
Asked by Prathyusha Nadella:

Hi,

I have created a page under a particular namespace, which is not access restricted. When I am trying to view my page which i created I am getting following error

**Page level restrictions have been applied to a parent of the current page. These restrictions limit access to certain users or groups and apply to all pages underneath the parent.**

Can someone please help me with how to get my page back ? I am not admin of the parent page.


Answers:
author: Nic Brough -Adaptavist-
body: There is a contradiction in your question - you say the space is not access restricted, but the message you are getting clearly says that it is. That's a little confusing, but the error message is the important bit.

You'll need to talk to the space owners, your admins, or the owner of the parent page - these people will be able to explain the restrictions placed on there and update them to get your access back.
Question - converting from onpremise confluence to Cloud in near future
Asked by Devon_Edwards:

Hello,

We are making great progress in creating awesome articles for our on premise confluence server. One day we would like to create a "Public Facing Knowledge Base" for our customers to look at online. We feel confluence will be best for that. So with that being said will be able to , in the future, convert our on-premise confluence articles to cloud articles in the future assuming we purchase the cloud version?

One more question, We want to know if we can name our future cloud confluence version that has a web address of confluence.kilobytez.ca ... is that possible?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Converting to Cloud, yes, this is well-supported by Atlassian, with the caveat that your data must not be too large to fit into Cloud. Cloud currently only goes up to 2,000 users (active, not just people reading stuff) and 100Gb data, and although there are plans to increase the limits, if you are close to them now, you won't be able to move.

You can not use custom URLs for Cloud. Again, this is something Atlassian want to support, but for the foreseeable future, your url will have to be \<something\>.atlassian.net

comments: author: Devon_Edwards
body: Thanks for the quick reply.
Adding a label to Confluence page causes error
Asked by tnewton1:

Hello,

When I try to add a label to a Confluence page, I get a generic error. Is there any thing I can do to figure out what is causing this?

We're using IIS as a reverse proxy and Confluence is installed on the same machine.

![labels confluence.PNG](/t5/image/serverpage/image-id/11115iBD619A38CB9923B2/image-size/large?v=v2&px=999 "labels confluence.PNG")


Answers:
author: tnewton1
body: So I dug a little deeper and found another issue. That issue pointed towards the following documentation:

<https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html#SecuringyourAtlassianapplicationswithApacheusingSSL-PartA.ConfiguretheAtlassianapplications>

So in my server.xml file for Confluence, I had to add proxyName, proxyPort, secure, and scheme. Restarted Confluence and everything is working properly now.


author: Shannon S
body: Hi Travis,

I recommend tailing your [Confluence Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) and see if there are any errors when you attempt to add the label.

This article may also help you:

[Adding a label to an attachment returns an error](https://confluence.atlassian.com/confkb/adding-a-label-to-an-attachment-returns-an-error-660966750.html)

Regards,

Shannon
Confluene getting unneccessary emails
Asked by Siddheshwar mhetre:

I am getting unnecessary emails from Confluence

I want email notification which I have part of it as well as my team updating something

Below are my notification settings

![capture.png](/t5/image/serverpage/image-id/11133iC7587C918440ED93/image-dimensions/505x354?v=v2 "capture.png")Please suggest which notification should be enabled?

Thanks in advance


Answers:
author: Shannon S
body: Hi Siddheshwar,

Which notifications are you receiving that you don't want?

I would start with unsubscribing from daily updates as well as recommended updates; these may be the emails you're referring to.

As for your team mates, if they're updating a particular space you can subscribe to that, or you can follow them individually. This way you will receive updates from them.

You have autowatch on as well which means any time you create/edit or comment on a page you will get updates on future updates to that page.

Regards,

Shannon

comments: author: Siddheshwar mhetre
body: Thanks, Shannon

Currently, I am getting emails from other space in which I am not part of it.

I just want notifications which I have created or my team created.

Regards,

Siddheshwar


author: Shannon S
body: Siddheshwar,

It's not possible to follow a group or team of users. You will either be able to watch individual Spaces, Pages, and users, but not groups.

We have received requests to implement it but we have no plans to do so in the near future:

* [CONFSERVER-35034](https://jira.atlassian.com/browse/CONFSERVER-26265)
* [CONFSERVER-26265](https://jira.atlassian.com/browse/CONFSERVER-26265)

**Subscribe to network** is the option you would want if you want to watch any single user that you follow.

Otherwise, you can unsubscribe to all other updates, besides **Autowatch** if you want to automatically watch pages you interact with.

I hope this helps but do let me know if you have any questions!

Regards,

Shannon


author: Siddheshwar mhetre
body: Shannon,

Thanks for the answer, if I select **Subscribe to network** option do I need to follow each user which is available on my team?

Regards,

Siddheshwart


author: Shannon S
body: Hi,

Yes, you will need to still subscribe to each user individually. The Subscribe to Network option simply confirms you want to receive emails when those users update.

Regards,

Shannon


author: Siddheshwar mhetre
body: Thanks, Shannon :)


Tags: email

notification
auiselect2 class - where would I find it defined?
Asked by Mordechai Cikk:

Hi Guys,

In a Confluence form, we have implemented a group picker that uses web **resource key: com.atlassian.auiplugin:aui-select2**.

When migrating to a different environment, the group picker is not working and we suspect that this is because **resource key: com.atlassian.auiplugin:aui-select2** is not defined in the target environment.

Problem is I don't know exactly how to locate the resource key.

Can someone please describe where to look to verify that the resource key exists in one environment but not in the second?

Thanks

Mordechai


Answers:
author: Neta Elyakim
body: I have the same problem!


Tags: atlassian-support

scriptrunner