youngmon/atlassian-qna huggingface dataset:
about invoice
Asked by Eren Emiralio?lu:

Dear Trello Members,

Can you send an invoice to the payment receipt dated February 9?

With Regards.![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/239863i4B805F8AB089513E/image-size/large?v=v2&px=999 "trello.PNG")


Answers:
author: Eren Emiralio?lu
body: how can i get the invoice


author: Sal
body: Hey [@Eren Emiralio?lu](/t5/user/viewprofilepage/user-id/5145680),

Thanks for joining the community!

We don't provide any billing support or billing information through the community. So, if you want assistance obtaining that information from your active subscription, get in touch with us through our contact form <https://trello.com/contact#>.

Thanks!

comments: author: Eren Emiralio?lu
body: how can i get the invoice, can you send it to e\*\*@\*\*\*\*r or o\*\*\*.t\*\*\*n@n\*\*\*\*r


author: Sal
body: Hey [@Eren Emiralio?lu](/t5/user/viewprofilepage/user-id/5145680),

You can obtain your invoice by accessing your Billing page from the home page, as shown below:

![Billing1.png](https://community.atlassian.com/t5/image/serverpage/image-id/240952i058E3B5CD8F01B88/image-size/large?v=v2&px=999 "Billing1.png")

And then you can access all your invoices from the billing page:

![Billing2.png](https://community.atlassian.com/t5/image/serverpage/image-id/240954i8D0C0E609154636B/image-dimensions/395x427?v=v2 "Billing2.png")

But if you are still having difficulties finding your invoices, please get in touch with us at <https://trello.com/contact#>, and we will be happy to help!


author: Sal
body: Hey Erin,

I've also obfuscated those emails you mentioned, as they are sensitive information, and we don't want them to be publicly visible in our community.
Guests and Butler Automations
Asked by Cory Grube:

I have a workspace where I'm the only member, and I have about 10 guests on one board (structured this way for cost purposes). I've set up some Butler rules such that when a card is moved to a list, the user should join automatically, post a comment, etc.

What I'm actually seeing is that any action is performed by/on me, not the guest. Even variables like {username} point to my username rather than the guest who performed the action.

Do guests not have the same functionality as members when it comes to Butler automations?


Answers:
author: Theodoro Reato
body: Hey Cory,

Welcome to the community,

The Butler will work for a guest as it'd work for a Workspace member or admin of the board. I believe you're referring to the card activity, am I right?

When you set a Butler automation the automation will perform the operation through your account and register the actions on your name if you were the creator.

For example: if I add a card to the list you set a automation to move the card to a different list you'd see my account being responsible for creating the card and your account for moving it to a different list.

However, you can see a note saying that it was moved via Butler action below the user.

![Screenshot 2023-02-14 at 12.35.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/240112i4FD56D5F3FA5E115/image-size/large?v=v2&px=999 "Screenshot 2023-02-14 at 12.35.32 PM.png")

comments: author: Cory Grube
body: Hi Theodoro,

That part I understand, no concerns there.

What I'm describing was more unexpected, but may have been a temporary fluke. I don't think I've seen the behavior since the time of my post. I might have an automation that e.g. posts a comment using @{username}, and it would tag me instead of the person performing the action. Similarly, I would get added to cards rather than the person performing the action.

Since that behavior has mostly resolved, I think the original problem is taken care of. I do have a side question that isn't really answered in the documentation though - Does the "Join the card" action apply to just the user who created the animation, or the user triggering the animation? Depending on the answer, that could have caused some of the weird behavior I observed.

Thanks!


author: Suzie M
body: Hi Cory,

Suzie here, stepping in for Theo; glad to help with this!

Using the variable @{username} should post a comment with the username of the person that triggered the command.

While the "Join the card" command will add the person who created the automation.

If you're not seeing that behaviour, please message us at[https://trello.com/contact](https://t.co/aTlCraR3R9?amp=1) and we will investigate further. Thank you!


Tags: butler

guest
How to manage my subscription / view receipts
Asked by Pogo Studio:

Hi, perhaps I am being dense but I can't find where in Trello or Atlassian I can go to find details of my subscription and receipts. Can anybody help please?

Thanks

Elaine


Answers:
author: Victor N
body: Hi Elaine, **Trello Standard,** and **Premium** are Workspace upgrades, so you need to be a Workspace admin to view the Workspace's billing page: [https://trello.com/\[your-Workspace-goes-here\]/billing](https://trello.com/[your-workspace-name-goes-here]/billing)

* Go to [trello.com](https://trello.com/),

  * Click the Workspaces dropdown option from the top navigation bar

  * Select the Workspace

  * In the sidebar, click "Settings"

  * From the dropdown options, click "Billing"

I hope this is helpful, and let us know if you have further questions.
Trello Board as png
Asked by Vongsawat:

Is there a way to obtain an image or a representative graphic of your trello board in a somewhat automatic way?  

My understanding is that you used to be able to append .png to the board url. Having that functionality would be perfect.  

Even a representative graphic like this would be perfect:  
![image.png](/t5/image/serverpage/image-id/239814i68339786A30E4FEE/image-size/large?v=v2&px=999 "image.png")  

Main usage is a quick visual overview of multiple boards without having to enter them. Just enough to see if the Doing list is conspicuously empty or contains way too many cards, for instance.  

Is there any way to get something similar to this? Natively, powerups, or otherwise. That spits out a visual on demand. Its not on something I can embed html or js.


Answers:
author: Lara
body: Hi Vongsawat,

Thanks for reaching out!

I'm afraid there isn't a way to generate a representative graphic of your Trello board natively in Trello.

You could check if there are any third-party Power-Ups that offer this functionality by searching the Power-Up library: <https://trello.com/power-ups>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: board

embed

image
Cards Missing From Card View Though They Are On The Board
Asked by Paul Curran-Bilbie:

I used the cards view to see all cards, all boards by due dates  
A Handful of cards don't appear in this few even though I am attached to them and they have a pending due date.  
If I use the Trello app they appear in the cards list there  
If I copy the card and delete the old one then the new card (with all the same settings does appear)  
I can fix by copying these cards when I find them but worried I may be missing due tasks because of this.  
Any help would be appreciated  
Paul


Answers:
author: Lara
body: Hi Paul,

Thanks for reaching out!

Could you please check if the board filter is currently active? If a filter is enabled on a board, it hides cards that don't match the filter.

Try pressing 'x' on the keyboard to clear the filter on that board, or click the 'x' next to the filter results panel:

![filter-screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/240207iECD2FF5D32E07306/image-size/large?v=v2&px=999 "filter-screenshot.png")

If that doesn't resolve the issue, please let us know and we'd be happy to continue troubleshooting!

All the best,

Lara  
The Trello Team
How to log in trello onto email add on?
Asked by Lebakeng Sebotsane:

I am trying to log onto Trello email add-ons but i am receiving an error message saying undefined, is there any other way to resolve this?


Answers:
author: Luciana Munhoz
body: Hi Lebakeng! Welcome to the community!

I'm sorry to hear that you're having issues with the email add-on.

We've identified a bug that's causing this to happen. Our team is still trying to find the root cause of the problem and is also working with the Google support team to confirm if it is something on their end or not. This is all the information we have so far, sorry for not having more info to share.

We don't have an ETA for when a fix for this will be released but as soon as there's a fix available, we'll deploy it.

Let me know if you have any other questions or concerns.
Butler: Optional wildcard field in pattern matching trigger
Asked by Ivan Li:

Is there a way to optionally match a wildcard field in butler?

For example, my trello card can contain comments of a certain format: "field1: value1, field2: value2" but it can also be empty: "field1: , field2: value2".

I want to pattern match the fields to populate customised fields and handle cases that it's empty.


Answers:
author: Cody C.
body: Hey Ivan! I'm not quite on the same page yet, but glad to investigate with you. When I'm working with automation, I find it's best to think in terms of a trigger plus an action.

In this case, what would you want to trigger your the automation? Would it be when a card is moved into a list perhaps? Or when a comment is added to the card? Next, what would you want the result to be when that trigger condition is met?

Here's an example of a pattern-matching rule you could use if you want to fill two different custom fields (named "custom1" and "custom2" respectively) when a comment is added with a specific pattern. The {\*} represents a wildcard. The {wildcard1} is a variable that represents the value of the first wildcard in your trigger, and {wildcard2} represents the second wildcard.

We have more detail on pattern matching and wildcards here: <https://support.atlassian.com/trello/docs/pattern-matching-and-wildcards/>

Check it out and let us know if you run into any snags!

![Screen Shot 2023-02-14 at 4.36.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/240209iC62A1AB12A2ACB18/image-size/large?v=v2&px=999 "Screen Shot 2023-02-14 at 4.36.28 PM.png")
Error while configuring Elastic Bamboo
Asked by Rajesh Kandepu:

Hai All,

I got an error below while configuring elastic bamboo. Could anyone please help me to resolve this error.

Bamboo failed to enable your remote agent support. Please check the JMS broker URI in your bamboo.cfg.xml file. Failed to bind to server socket: <tcp://0.0.0.0:54663?wireFormat.maxInactivityDuration=300000> due to: [java.net](http://java.net).BindException: Address already in use: JVM_Bind

Regards,

Rajesh Kandepu


Answers:
author: Przemek Bruski
body: You most likely have a second copy of Bamboo running on the same machine, which won't work unless you change the ports in bamboo.cfg.xml


author: ssetayeshfar
body: Hello Rajesh,

Did you enable agent authentication from under Bamboo Administration \> agents? Is port "54663" open and accessible for agent server communication? If you navigate to Bamboo administration \> General configuration does the URL listed as your "Broker client URL" match the URL you use to access the application?

Please open a support ticket at <https://support.atlassian.com> if the above doesn't help resolving the issue for you.

Thanks!

Best,

Sepideh

<br />


Tags: elastic-bamboo
Multiple Image Configuration and image max instance limit
Asked by Sarath Chandra:

Hi Atlassian,

We are having a specific requirement:

1. Have 3+ instances of Normal linux image.
2. Have at most 2 instances of linux image configured to run long running selenium tests.

We have created default image first, cloned its capabilities and added custom capability to run selenium tests.

But it came into observation that when there are more jobs that require the selenium capability, a new instance of the Selenium image is being started and the job is running on that instance.

This is creating problems as most of the selenium stages take unto 40 mins to complete and the smaller jobs (\< 5 mins and most take 15 secs) which are intended to run on the normal image are being queued.

Is there any way I can set the maximum number of instances of a particular image that can be running at any time?


Answers:
author: Przemek Bruski
body: No, it's not possible, sorry. As a workaround What if you added a requirement to your smaller jobs that wouldn't be fulfilled by the Selenium images?

comments: author: Sarath Chandra
body: Yeah but that just stops the smaller jobs from running on the Selenium image.But what if 3-4 selenium required jobs are in the queue but I do not want to fire new selenium instances instead they should just remain in queue till the selenium instance is free.Is there a way to do this?


author: Przemek Bruski
body: A reasonable requirement, but it's not possible, sorry.


author: Sarath Chandra
body: Can it be done using some scripts? In the instance startup script we could poll to get number of instances of this image etc?


author: Przemek Bruski
body: Instances startup script is run after the instance is started.


author: Louis Burton
body: Is there an enhancement request for this?


Tags: cloud
Possibility to run Build and deploy Plans on a single remote agent
Asked by karthikys:

Is there anyway to make one single remote agent work for both Build and Deploy plans?

When trying to add an agent we notice that other plans aren't able to run for the following reason:  
Agent doesn't meet job requirement.


Answers:
author: Krystian Brazulewicz
body: By configuring agent on the deployment environment you're making this agent used exclusively by the environment. You don't need this setting for your deployment to be executed.

Meaning of this option is "I want my deployment to be executed only on this agent, and this agent is from now on dedicated to this deployment". Single agent can be dedicated to multiple environment.

So in your case please unconfigure the agent in the Environment configuration.


Tags: bamboo-administration
Can I add JDK 1.8 build capability to an existing stock image?
Asked by Ben:

According to [this](https://confluence.atlassian.com/display/AOD/stock+images), JDK 1.8 is now available in the Bamboo stock images as a Capability. That's great!

If I already have my image all set up (with EBS, etc), is there a way to add JDK 1.8 to it without having to recreate everything?

I currently have this:

EBS x86_64 (linux)  
Default Elastic Image Configuration shipped with Bamboo  
ami-25f7ed4c  
I see I can add Capabilities to the bottom, including Java, but I assume that /opt/jdk-8 will not exist on that ami, correct? If true, is there way to just change the ami of my existing configuration, so I don't have to reconfigure it? Some other way to do this?


Answers:
author: Przemek Bruski
body: Check the running instance - it may turn out that Java is already present in /opt . We've been shipping it for some time without making the capability public.

comments: author: Ben
body: Yep - its there...just added JDK 1.8 capability to /opt/jdk-8.The only issue is that it is Update 31, and not the latest Update 40. Does that require a new Elastic Image altogether?


author: Przemek Bruski
body: There are a couple of ways you could do this, the easiest way would be to use the instance setup script to download and unpack the JDK.


Tags: cloud
Is it possible to set specific environement values as property of a command line builder?
Asked by Jonathan Martens:

We have a limited amount of build servers and we are building software for multiple releases of Matlab. Unfortunately Matlab Compiler requires a version of the runtime library that matches the Matlab release to compile against.

I have added all Matlab releases runtime libraries to the path and let Matlab do a best guess on for the runtime to compile against. AFAICT this works properly at the moment. However to have more control it would be nice to not have a general PATH set on the build machine (or the build job), but it would be nice if we could attach some environmental variables to the builder itself. I would also like this to differentiate between 32/64 bit libraries.

This way I can specify different PATH settings for different versions of Matlab Compiler, which will make sure that only the matching runtime libraries are in the PATH

tl;dr: So, is it possible to attach environment variables to the (command line) builder so jobs/taks inherit it?


Answers:
author: Jason Monsorno
body: You can use [Setx](http://technet.microsoft.com/en-us/library/cc755104.aspx) to set environment variables in a earlier task; however, this will actually change the environment variable and may cause a race condition depending on how your plans and/or branches are setup.

-or-

You can write a script (.bat or .ps1 for example) and use [Set](http://technet.microsoft.com/en-us/library/cc754250.aspx) which will only have a scope of the process that is running the script. For Bamboo it will essentially be the scope of that script so you can embed you commands after the Set command and they will use that. Batch and Powershell scripts can be passed arguments so you can still get some dynamic features/variables from Bamboo into your script.


Tags: bamboo-administration
Bamboo with Tomcat
Asked by Dylan:

Hi,

we are in process of removing the tomcat manager on our web applications. I assume Bamboo user tomcat manager to check the status of the application. What are the major issues I would bump into if I remove tomcat manager other than not able to use any of the tomcat related task within bamboo.

Is there are any alternative way of check if application running from bamboo without the tomcat manager?


Answers:
author: Gretchen
body: Scripting it somehow. We have the same issue. You can hit the web application and scrape the return code (404, 500, etc.) On our deployments we copy to a staging location and have a script running on the tomcat host that checks for new war files and autodeploys them when it finds them.

Apparently the tomcat application manager is deemed "too insecure" for our use.
Clarity on type of AWS Instance
Asked by Dmitry Koltunov:

I have been having trouble understanding the type of instance that is being selected. Currently the options do not give the instance type (i.e. m1.large) and hence I have no way of understanding the cost. Recently I got a bill for $100/mo for the instance because it sees like we were using a large instance without the need for it. Please clarify how I can tell what instance to use?

[EBS x86_64 (linux)](https://collectivecatalyst.atlassian.net/builds/admin/elastic/image/configuration/viewElasticImageConfiguration.action?configurationId=98310 "View configuration") is not clear enough


Answers:
author: Przemek Bruski
body: I guess the names are confusing. We don't use the symbolic names in the UI, we use the categories as listed here: <http://aws.amazon.com/ec2/pricing/> . For example, m1.large is M1 Old General Purpose Large .

You can get more information about an instance if you hover over the instance type with your mouse. You can choose any type you want in the image configuration page.

You can also rename the image configuration if you want it to include the instance type.


author: Krystian Brazulewicz
body: Dmitry

When you visit Administration / Image configurations screen you'll see all EC2 image configurations. You can click "Edit" next to each item and choose the requested instance type. You should also check Spot Instances configuration that will allow you minimise costs further.

More information here:

<https://confluence.atlassian.com/display/BAMBOO/Managing+your+elastic+image+configurations>

<https://confluence.atlassian.com/display/BAMBOO/Elastic+Bamboo+Costs>

<https://confluence.atlassian.com/display/BAMBOO/Configuring+Elastic+Bamboo#ConfiguringElasticBamboo-EC2spotinstances>


Tags: cloud
Bamboo OnDemand Command Task no executables
Asked by Leif Nelson:

I created a bamboo ondemand plan, added a command task and there are no choices available to me in the executables drop-down menu. How do I fix this? Do I need to start an elastic instance before creating a plan?


Answers:
author: Rob Langley
body: Hi, also using onDemand and have an empty drop down for executables and no 'agents' option in left hand menu as described in documentation.

Anyone got this working?


author: gadelkareem
body: I have the same problem. Additionally I do not see "agents" in the left menu.

I am using Elastic agent which provides no add or edit capabilities option.


author: Krystian Brazulewicz
body: Leif

There's a Bamboo documentation available online and I have found 2 chapters that seem to match your question:

<https://confluence.atlassian.com/display/BAMBOO/Defining+a+new+executable+capability>

<https://confluence.atlassian.com/display/BAMBOO/Custom+command+executable>

Also Script Task allows you to execute snippets of code without previously defining commands

Be aware that Bamboo provides multiple specialised tasks and command task should only be used for those tools which we don't natively support yet.

Can you describe what are you trying to run?


Tags: cloud
Xcode projects
Asked by Michelle Fritzsching:

Does Bamboo Cloud (aka OnDemand) work with Xcode projects? Has anyone had experience with this?


Answers:
author: Robert Watkins
body: It wouldn't. Bamboo OnDemand can only work with Elastic Bamboo agents - these are virtual machines running on Amazon's EC2 system.  

EC2 virtual machines are either Linux or Windows based - they don't have OSX images.  

Xcode needs OSX to build - either desktop or server. As such, you can't build on an EC2 virtual machine, which in turn means you wouldn't be able to use Elastic Bamboo, and thus not Bamboo OnDemand.  

A local Bamboo server could work, as long as you could give it at least one OSX build agent.

comments: author: Krystian Brazulewicz
body: Exactly as Robert said


Tags: cloud
How can I know if a script is running as a final task
Asked by Xabier Davila:

As part of my build, I have some Python script that could be run either as a normal or final task.

Depending on that, I'll need to run some different logic.

Is there any way of determining if a script is running as a normal or a final task, from within the script?


Answers:
author: Sean Dockery
body: You can pass a command-line argument to the script to tell it that it is being run in a finally task.