youngmon/atlassian-qna huggingface dataset:
Red Text in Confluence while fetching Jira tickets using filter macro
Asked by Atanu:

I've pulled a Jira filter into Confluence and I've noticed that certain rows (summary and description) are red and whilst other rows are black/blue.

When I update the comments on the rows then the font colour changes colour from red to black/blue.

Are you aware of a rule that formats the colour of the rows that is linked to the comment date?

![Screenshot_29-3-2024_9198_confluence.devops.lloydsbanking.com.jpeg](/t5/image/serverpage/image-id/315294i2F6B0DBA95A25647/image-size/large?v=v2&px=999 "Screenshot_29-3-2024_9198_confluence.devops.lloydsbanking.com.jpeg")


Answers:
author: Brant Schroeder
body: [@Atanu](/t5/user/viewprofilepage/user-id/5424654) it has to be something specific to your instance as this is not delivered behavior. Do you have any custom CSS or any apps installed?


Tags: confluence-data-center

data-center
Dismiss option in Find what you need faster is not working in confluence
Asked by priym:

Dismiss option in Find what you need faster is not working in confluence![dismiss.png](/t5/image/serverpage/image-id/315277iF105631A2086D0C5/image-size/large?v=v2&px=999 "dismiss.png")


Answers:
author: Laurie Sciutti
body: Hello [@priym](/t5/user/viewprofilepage/user-id/4948470) \~ have a look [here](https://docs.adaptavist.com/sr4c/8.20.0/get-started/settings/show-hide-enhanced-search-section-messages).


Tags: confluence-data-center

data-center
With Confluence automation, how do you rename an existing page?
Asked by David Stokes:

I can't see an option in the available page automation actions.

Thanks


Answers:
author: Jack Brickey
body: Hi [@David Stokes](/t5/user/viewprofilepage/user-id/1050099) , I am not a Confluence automation expert at all but I am unaware of editing the contents of a page using automation. You can publish a new page or copy a page and give it a new title.

comments: author: David Stokes
body: Hi Jack. There are other pages and Jira issues that are pointing to the page, so I need to rename it to retain those links, otherwise the links from other pages/issues will break when the old one is deleted.  
Thanks  
David


author: Jack Brickey
body: I guess you will have to rely on manual editing.


Tags: automation

cloud

confluence-cloud
Cannot insert image into page
Asked by Jesse Scott:

I am trying to insert an image using the "+" option and choosing "image, video, or file." I navigate to the image file (a .jpg) but when I choose it get this error floating in at bottom of page:  

"Your file failed to upload. The file you selected was empty. Please select another file and try again"  

I open this file perfectly fine in any other application; photoshop, MS Paint, chrome, etc.  

Same error if I drag/drop the file from Windows explorer into the page in Edit mode.  

I'll note I AM able to insert DIFFERENT image files. Is there some limitation on some image properties that Confluence is trying to handle but can't, but also doesn't know what error to give me? The image I'm trying is very small in file size (486 Kb) but is very wide. However, I've seen references to other Confluence errors specifying that the issue is image size, where I am getting no such reference in my error. In addition, shouldn't confluence insert a scaled down image when this happens, so user can click the image and it opens in intended size in browser window? It's always scaling down all my other images that I insert successfully.  

I'd post a screenshot of this error, but cannot put images in this post I guess.


Answers:
author: Nitika Arora
body: Hey [@Jesse Scott](/t5/user/viewprofilepage/user-id/5450743) Here is the ticket number [JST-985795](https://support.atlassian.com/requests/JST-985795/)


author: Valerie Knapp
body: Hi [@Jesse Scott](/t5/user/viewprofilepage/user-id/5450743) , thanks for your question.

Does this issue persist?

I have understood you have this issue in the page editor. Have you tried / can you load the image after the page has been published?

comments: author: Jesse Scott
body: Thanks for replying Valeries. The issue does remain, and I have made attempts after a publish


author: Valerie Knapp
body: Hi [@Jesse Scott](/t5/user/viewprofilepage/user-id/5450743) , ok, let me tag Atlassian support in as I think someone will need to take a look at your instance.


author: Jesse Scott
body: Thanks, I appreciate the help. Hopefully could also get some assistance with being able to insert info panels, caution panels, etc. INSIDE of numbered lists, it appears they can only be placed outside of bulleted or numbered lists. Have already entered support request for that, but it seems to have been an issue for years according to searches of past issues


author: Dhanush
body: Hi [@Jesse Scott](/t5/user/viewprofilepage/user-id/5450743) , I have created a support ticket on your behalf for our technical team to provide assistance. Our team will be in touch shortly, providing you with the ticket number!


Tags: atl-rvw

cloud

confluence-cloud

image
Forms response table Attachments with Table transform
Asked by nothing much:

Hi,

There is a form containing a macro form - attachments. What is does is let the individual filling the form attach some document.

Now the response table for the form, contains this field data in a column named attachements with a download option in each row.

When i put the response table of the form in a table transform macro to clean the rows in the response table based on certain conditions. The Column containing the attachments shows "download" option, but that is not working.

What might be causing this issue and how can it be resolved?


Answers:
author: Stiltsoft support
body: Hi [@nothing much](/t5/user/viewprofilepage/user-id/5464573) ,

The Table Transformer macro is ours and it belongs to the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

The issue seems to be an expected behavior: the Table Transformer macro treats the source table as an SQL database (a table with headers and cells containing strings and numbers). So, when you manipulate with the attachments column, its contents is returned as a simple string.

You may try to use the Table Filter macro instead and try to filter out the unwanted rows. The Table Filter macro preserves initial cells formatting (for example, links), so, the download function may be working fine.

comments: author: nothing much
body: I require to modify the table in various ways: add new columns based on conditions on other columns, sort and order these rows to remove duplicates, rename various columns, etc.

How i achieve the above functionality and keep the attachments download function working without using Table Transformer Macro.

The Table Filter Macro doesnt have these capabilities.


author: Stiltsoft support
body: And what app are you using to create your source table? Confiforms (judging by the forms' names) or smth else?

Maybe there is a kinda of a workaround to create a source table in a way that there will be no any needs to modify it later.


author: nothing much
body: I am using forms in confluence. Its slightly different from confiforms. Due to certain restrictions i cant use confiforms.


author: Stiltsoft support
body: Is it also a 3rd party app or smth?

Seems that nothing can be done from our side here.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Jira table doesn't wrap properly in Confluence
Asked by Betty Fleming:

This is similar to the issue reported about the[Page Properties bug](https://jira.atlassian.com/browse/CONFCLOUD-77982)

I love the new layout for the table insert, but the columns of text don't wrap, making it unusable. If I use the 'Legacy' version of inserting a Jira issue/filter, the columns wrap, but it's not nearly as nice as the new look.


Answers:
author: Dan Breyen
body: Hi [@Betty Fleming](/t5/user/viewprofilepage/user-id/4081775) I can replicate that in my instance. I found [this suggestion](https://jira.atlassian.com/browse/CONFCLOUD-77040) submitted on [Atlassian's Jira Site](https://jira.atlassian.com/secure/Dashboard.jspa) to get them to wrap.

I would suggest voting for and watching it for future updates.

comments: author: Betty Fleming
body: Thanks Dan!


Tags: cloud

confluence-cloud
How do you set the custom html site wide banner via database or REST API?
Asked by Chris Mattox:

I am automating a process to set all our Atlassian product "banners". I have been able to get Jira and Bitbucket to work, but I cannot seem to find the location that Confluence saves this data. Any help is appreciated.


Answers:
author: Mirek
body: Hi [@Chris Mattox](/t5/user/viewprofilepage/user-id/4971580) ,

In Confluence there is a different way to put a site banner. You are doing this by adding piece of code / information into Custom Html as described here

<https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html>

The tricky part is that it might be hard to update this not from the UI..

But I think that this might be helpful ...

<https://confluence.atlassian.com/confkb/unable-to-use-confluence-upon-adding-some-customizations-in-custom-html-648218529.html>

It describe how you can get rid of bad customization but of you would do it in opposite way and put some custom code I guess it should work :)


Tags: confluence-data-center

confluence-server

data-center

server
draw.io import existing templates as custom templates?
Asked by Stefan Salzl:

Hi community,

As an Atlassian Toolchain admin I?m used to the native functionality. Now I?ve got an extraordinary requirement which I dunno how to solve and I need your expertise.

The requirement is to have SAP-templates/diagrams available in draw.io. Those templates were posted by SAP themselves:

<https://sap.github.io/btp-solution-diagrams/>

Is it possible to import them into a Confluence Instance to be available like other custom diagrams?

And if so: How is this done?

Thanks in advance.

Best  
Stefan


Answers:
author: David Benson _draw_io_
body: * Download the templates you want from <https://github.com/SAP/btp-solution-diagrams/tree/main/assets/editable-diagram-examples>
* Follow the instructions at <https://www.drawio.com/doc/faq/custom-templates-confluence-server> on how to make them available to everyone.


Tags: confluence-data-center

data-center

diagram

draw

draw.io

sap

seibert

seibert-media

template
Confluence Automation
Asked by John Lord:

Can I create a rule to have it run on all pages in my space?


Answers:
author: Trev Angle
body: There are a couple different branch components that can do this for you.

We have the "Page branch", which runs for only pages and allows some basic filtering configuration. This is the easier option if you don't require much flexibility.

We also have the "Related entities" branch which allows you to find any content that can be found with CQL (which includes things like blogposts, comments). If you use this branch component, I highly recommend including **type = page** in the CQL to be sure that only pages are matched.

In either case, the branches have a limit of 150 returned items.


author: Shawn Doyle - ReleaseTEAM
body: Yes it's possible. Docs are here: <https://support.atlassian.com/cloud-automation/docs/create-automation-rules-in-confluence/>

If you have permissions, you can create an automation rule with the scope of the Space.


Tags: cloud

confluence-cloud
Has anyone notice their Confluence space getting slower the more content that is added?
Asked by John Lord:

I am starting to consolidate our Confluence spaces and I am noticing pages are getting slower to load. Does confluence have a limit on content that should be created?


Answers:
author: Ste Wright
body: Hi [@John Lord](/t5/user/viewprofilepage/user-id/5435545)

I don't know what the limits are (or if there are any) - but I've noticed some slowness on pages that have...

* Large numbers of issue macros, or large results from them
* Very large tables
* Large numbers of macros running simultaneously

---

This is to be expected with a SaaS product though - to ensure performance across the wider stack.

What's on your page(s) which are running slower?

Ste

comments: author: John Lord
body: 1. We have a few pages that have a lot of macros and large tables. That actually makes a lot of sense. We are building a Knowledge Base space and we curated our FAQ's in table format. There is some slowness from going from one page to the next even if its not pages with macros and tables.


author: Ste Wright
body: Hi [@John Lord](/t5/user/viewprofilepage/user-id/5435545)

I would try to space out some of the information across multiple pages, if certain pages are very large, and see if it improves performance.

You could also contact [Atlassian Support](https://support.atlassian.com/contact/#/); and let them take a look just to ensure everything is running efficiently?

Ste


author: Shawn Doyle - ReleaseTEAM
body: I haven't noticed any new slowness. However Confluence Cloud being a SaaS product, our instances are not isolated to our usage. Your experience depends on the overall load on the cloud instances/region/servers that are hosting Confluence Cloud at the time.

When optimizing pages, dynamic content is often a big culprit on sluginess, also look at what addons you have and what they may be doing.

As far as a content limit, I'm not aware of a hard limit, just best practices. I like to follow the same best practices as when designing a webpage, you want to keep it as simple as possible to increase the page load times.


Tags: cloud

confluence-cloud
Migrate old Confluence server to Cloud with old version migration assistant
Asked by Yi Meng:

Hi Community,

I have a Confluence server on a old version (5.10.7) and we decide to migrate it to Cloud. I managed to find a compatible version of Confluence migration assistant (3.3.13). I can install the assistant and do all the preparation.

However, it shows the 'Cloud migration assistant is out of date' block error during the migration.

I tried to install the latest version but apparently it's not compatible with my Confluence.

![Confluence cloud migration error.PNG](/t5/image/serverpage/image-id/315186i3FBD8A5F1734FB3A/image-size/large?v=v2&px=999 "Confluence cloud migration error.PNG")

This is supposed to be a simple migration since I only need to migrate certain space with attachments to my cloud. Can someone advise how to deal with it? Thanks a lot.

Yi


Answers:
author: Shawn Doyle - ReleaseTEAM
body: If you want to use the migration assistant you need to be on a more recent version of confluence, which is what the error is telling you.

I would recommend doing the upgrade, and then using the assistant.

However, since you have a simple migration, you may be better served just exporting your space and importing it. There are a lot of pros, cons, gotcha and concerns on which way to go. If you go this route look at the different exports types and what they do and do not include.

comments: author: Yi Meng
body: Thanks [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) . My target is quite simple that I want to migrate one space including all its attachments to cloud. Other team members will pick whatever they want from the cloud instance.

If I choose to export on my Confluence server, I have roughly 3GB attachments. Do you think XML export/import is a good way to do it? Thanks.


author: Shawn Doyle - ReleaseTEAM
body: XML is the one that is going to get you a more complete backup and be able to import it into the cloud.

This page has all the nitty gritty details.

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

comments: author: Yi Meng
body: Thanks


author: Taiwo Ojo - Alluvium
body: [@Yi Meng](/t5/user/viewprofilepage/user-id/5425689) how did your Confluence space migration go?


Tags: cloud

confluence-cloud
How to tell how much memory you have used?
Asked by Matt Palmer:

We have just started using the product to see how we get on, is there a way to see how much of the 2.5gb memory we have used?


Answers:
author: YY Brother
body: Hi [@Matt Palmer](/t5/user/viewprofilepage/user-id/5464217)

Welcome to our Community.

Please follow the below steps to get what you want:

* Go to admin hub: <https://admin.atlassian.com/>
* Select top menu of Products
* Select the site at the left bottom of SITES AND PRODUCTS
* Select Storage at the left sidebar of SITE SETTINGS

You will see the storage usage of all the products in this site.

Hope it helps.

Thanks,

YY?

comments: author: Matt Palmer
body: Awesome, thank you!


author: sulaiman rabe
body: hello my guys how are you doing today my guys will get back to you doing today


Tags: cloud

confluence-cloud
How can I change the Header on a Confluence page
Asked by mark lawniczak:

![Screenshot 2024-03-28 160517.png](https://community.atlassian.com/t5/image/serverpage/image-id/315161i2C2B17D33A33B742/image-size/large?v=v2&px=999 "Screenshot 2024-03-28 160517.png")

Hey people :)

im looking to change the yellow Text underneath the calender. Do you know how I can edit it?


Answers:
author: Kseniia Trushnikova
body: Hi [@mark lawniczak](/t5/user/viewprofilepage/user-id/5464316),

To configure a space sidebar, go to **Space tools \> Look and Feel \>** **Sidebar, header and footer.** I believe the highlighted text on your screenshot is added to the *Sidebar* field.


author: Shawn Doyle - ReleaseTEAM
body: To edit the header, look in Space Settings, then Look and feel, and Page Layout you can configure the Heading. You will need Space permissions.


Tags: unknown-hosting-type
How do i relinquish the domain name to my company?
Asked by Jeremiah Raineri:

I created this domain to serve as a template to test functionality for my company. I accidently used the domain they wanted and now need to give them access while removing myself. Any suggestions?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Following these steps should do the trick.

<https://confluence.atlassian.com/cloudkb/transfer-jira-or-confluence-account-ownership-to-another-user-691012069.html>

I'd keep both admin accounts, yours and the new one active for a while to make sure billing and everything is transferred.

comments: author: Jeremiah Raineri
body: Awesome, thanks a lot.


Tags: cloud

confluence-cloud
How to make my search bar show on the public page?
Asked by Matt Palmer:

I have added a search box (live search) and have assigned it to my page, settings attached in screenshot.

But when I access the public link, 'open confluence to see this content' but this just needs to be a search box for my page, or is that not possible?

Thanks![Screenshot.png](/t5/image/serverpage/image-id/315156iA7C33D426806ECDB/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: Barbara Szczesniak
body: [@Matt Palmer](/t5/user/viewprofilepage/user-id/5464217) If you review these pages from the documentation, you will see that the public link gives access to a single page and that visitors cannot view most macros:

* <https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>
* <https://support.atlassian.com/confluence-cloud/docs/how-secure-are-public-links/>


Tags: cloud

confluence-cloud
Is there a possibility to hide the header image on a Blog post?
Asked by Pieter Lamiroy:

I am using Confluence in combination with Cosmos (intranet plugin). When I add a header image for a specific blog post, this header image will be used as well in an overview of all my blog posts.

Now, in the blog post detail page, this header really does not look good. Is there a way that I can hide this header on the blog post detail page? Or make this header as wide as the content instead of full-width?

Thanks in advance

![too large.png](/t5/image/serverpage/image-id/315150i92B1A42DE4181CE1/image-size/large?v=v2&px=999 "too large.png")


Answers:
author: Josh Shepherd
body: I'm not a Confluence expert, but a user trying to navigate the waters... My trick for doing what you describe was to not use the header image, but to include the image in the document itself. Then it doesn't show up in the details page. I have tried putting it into a table with 1 cell so I could also better control the sizing that I wanted. Perhaps something like this might help you?


Tags: cloud

confluence-cloud
Is there any way to filter issues by "mentioned"?
Asked by Michael Robinson:

We have a request asking if we can create a filter for tickets in which a specific user was tagged in the comments.  
Ergo, this would be a "Mentions \[User X\]" in the search bar and Jira would return all tickets that have User X tagged somewhere in the comments.  

Is this possible?


Answers:
author: Laurie Sciutti
body: Hi [@Michael Robinson](/t5/user/viewprofilepage/user-id/5339527) \~ there is apparently an open enhancement request for this that includes some suggested workarounds: <https://jira.atlassian.com/browse/JRACLOUD-27594>


author: Bill Sheboy
body: Hi [@Michael Robinson](/t5/user/viewprofilepage/user-id/5339527) -- Welcome to the Atlassian Community!

As Laurie described, there is no built-in way to do that yet.

One possible workaround uses knowledge about how mentions are implemented, allowing searching of all text fields. Please note this is not just the comments field.

To do this...

* mentions are implemented using the account id value for Jira Cloud, and we may use that knowledge to find them in text fields
  * \[\~accountId:*user's account id*\]
* first, find the user's account id value
  * create a JQL search such as: assignee IN (Michael Robinson)
  * when you finish typing in the user name, it will be replaced with the account id
* now that can be searched with JQL:
  * text \~ "*user's account id*"

Kind regards,  
Bill


Tags: cloud

jira-cloud