innocently asks... how do i know what version of portfolio of jira i am using as a non jira admin.
Asked by radek:

Seems to not be available anywhere in the app. And app looks markedly different from Portfolio for jira 3.0 product pages.

regards


Answers:
author: Nic Brough -Adaptavist-
body: Are you on Server or Cloud?

Portfolio has two "views" on Server as well, there's a 2.x view and a 3.x view. Most of the docs look at version 3 now, but you can swap back to 2.x, which might be what you are seeing.

comments: author: radek
body: Cloud. And I cant see anywhere to swap.


author: Nic Brough -Adaptavist-
body: The Cloud version of Portfolio is essentially Portfolio 3, but the UI is very different on Cloud and Server - most of the difference is driven by the underlying Jira Cloud UI.


author: radek
body: Ok then how do I switch over to the swanky new gantt style interface?


author: Nic Brough -Adaptavist-
body: You will need to click the new UI option. Cloud updates happen regularly, but it can be up to seven weeks before "katest" applies to everyohel


author: radek
body: Oh Ok. is that switch only visible to the jira admin?


author: radek
body: Also didnt jira 3.0 come out more than 7 weeks ago?


author: Nic Brough -Adaptavist-
body: Yes, admins need to do it.

Jira 3 came out around 15 years ago, shortly after I got into Atlassian work. Portfolio 3 is nowhere near that old, but has been around for months.

But, Portfolio for Cloud and Portfolio for Server have diverged, as Cloud has diverged from Server.


author: Sean Bridgeman
body: [@radek](/t5/user/viewprofilepage/user-id/2520336) Were you able to have an admin update your Cloud Version to the new UI? The version that I am using looks antiquated in comparison to some of the new features and design of Portfolio.


author: Nic Brough -Adaptavist-
body: No. **Admins cannot update any versions in Cloud**. Portfolio for Jira is installed by Atlassian and is maintained at "the latest available version Atlassian wants to support" on Cloud.


author: radek
body: our current portfolio ver is 1001.0.0-SNAPSHOT

The Admin cant find where to upgrade portfolio.


author: Nic Brough -Adaptavist-
body: Could you read the comment I made before? Especially the second sentence.


author: radek
body: are you referring to "Portfolio for Jira is installed by Atlassian and is maintained at "the latest available version Atlassian wants to support" on Cloud"?

does that mean that portfolio 3 does not exist for us?


author: Nic Brough -Adaptavist-
body: Yes, that is what I said.


author: radek
body: Innocently again ;) - Nic so what do I have to do to get it working?


author: Nic Brough -Adaptavist-
body: Sorry, get what working?


author: radek
body: a more recent version of portfolio


author: Nic Brough -Adaptavist-
body: You already have the latest version. Again, Portfolio for Jira is installed by Atlassian and is maintained at "the latest available version Atlassian wants to support" on Cloud


author: radek
body: so i have the latest version which is not portfolio 3 right?


author: radek
body: in which case, when will cloud be upgraded to it?


author: Nic Brough -Adaptavist-
body: I don't know how to say this differently.

Portfolio for Jira is installed by Atlassian and is maintained at "the latest available version Atlassian wants to support" on Cloud

Therefore, it will be ugraded when they have a new version ready to be installed on Cloud.


author: radek
body: Ok now were getting somewhere. Am I in the wrong forum to ask this question? Who should I be asking about when the functionality I want will be available in the JIRA I use.


author: Nic Brough -Adaptavist-
body: You're in the right place, but we can't answer your question.

You have chosen to use Cloud, where you buy a service from Atlassian. There are some plans to give Enterprise Cloud customers a slightly more fixed platform, but at the moment, and for most of us, you get whatever they are prepared to support, installed when they are happy to do it.

Atlassian does not give out fixed release dates, they release when it is ready. Both Server and Cloud versions. More importantly, they don't hand out any details about where they are going. You can ask them if you might get a certain feature, and you might get a "yes, this date", but generally, you won't get anything back at all. You can look into JaC to see if they've got something logged and have not yet said "no", and if you keep up with their news and blogging, you can generally get a feel for the general direction, but you'll never get an answer to "when will X happen". If you're lucky, you might get a "yes we are planning to do that", but I'm afraid your question is probably one where you should be asking "Am I going to get this?", not "When".

I should also emphasise that Cloud is not Server or DC. They are different products and are diverging. There are things going into DC that will never go to Cloud and there are things in Cloud that DC will never get.


author: radek
body: Thanks Nic!


Tags: advanced-roadmaps