youngmon/atlassian-qna huggingface dataset:
500 error when trying to upload attachment to Confluence server using REST API
Asked by David Clarkson:

Hello, I've been wrestling with this and can't figure out the cause. I'm trying to upload an attachment to Confluence using the REST API with the details below. I'm getting 500 errors every time. Unfortunately I don't have access to the Confluence log. Is there anything obvious I'm missing here, using the example below? I've confirmed that the file referenced does exist in the /tmp directory on the server.

Endpoint:

<https://myServer/confluence/rest/api/content/209128247/child/attachment>

Request body:

fileName=@/tmp/f3a6349b1b0ebc94228a11b39b4bcbb5.png

Added header:

{X-Atlassian-Token=no-check}

Response:

\[ERROR CODE: 500 \] Method failed: (/confluence/rest/api/content/209128247/child/attachment) with code: 500


Answers:
author: Carlos Garcia Navarro
body: Hi [@David Clarkson](/t5/user/viewprofilepage/user-id/4534833) ,

The error 500 is a generic HTTP error that indicates that something has gone wrong on the server side. I'd check with the server admin person, as those logs may provide more specific information.

I was wondering if you could try a different way to test it. This page describes a method to upload attachments and shows a shell script that uses the REST API (also user/password authentication).

<https://confluence.atlassian.com/confkb/using-the-confluence-rest-api-to-upload-an-attachment-to-one-or-more-pages-1014274390.html>

Other articles that may help troubleshoot:

<https://confluence.atlassian.com/confkb/getting-http-error-code-500-for-all-rest-requests-252347532.html>

<https://www.lifewire.com/500-internal-server-error-explained-2622938>


Tags: attachment

confluence-server

rest-api

server
SQL Fail during upgrade Confluence 7.9.1 to 7.13.0
Asked by Yevhen Nahornyi:

Hello! Today I try to upgrade my Confluence Server from 7.9.1 to 7.13.0

And now I got the error message in my browser

*Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade. Upgrade error message: Upgrade task com.atlassian.confluence.upgrade.upgradetask.DenormalisedSpacePermissionsUpgradeTask@35855905 failed during the SCHEMA_UPGRADE phase due to: StatementCallback; uncategorized SQLException for SQL \[DROP TRIGGER IF EXISTS denormalised_space_permission_trigger_on_update;\]; SQL state \[HY000\]; error code \[1419\]; You do not have the SUPER privilege and binary logging is enabled (you \*might\* want to use the less safe log_bin_trust_function_creators variable); nested exception is java.sql.SQLException: You do not have the SUPER privilege and binary logging is enabled (you \*might\* want to use the less safe log_bin_trust_function_creators variable)*

*MSQL version*

mysql Ver 14.14 Distrib 5.7.35, for Linux (x86_64) using EditLine wrapper

JDBC driver for MySQL -- **mysql-connector-java-8.0.26.jar**

Does anybody can help me with it ?


Answers:
author: Yevhen Nahornyi
body: Found solution here <https://confluence.atlassian.com/confkb/install-upgrade-confluence-7-11+-fails-with-error-you-do-not-have-the-super-privilege-and-binary-logging-is-enabled-1044096915.html>


Tags: confluence-server

server
Roll back to old editor
Asked by Schule Salenstein:

Hi

Im the responsible teacher for the confluence cloud of our school - the new editor is driving me (us) crazy and as I can see, we are not allone. Since we are a small school, we only use the free version (10 seats) and I'm unable to contact the confluence support:

++If you are on a free plan++ you can **create a new thread** here in the community asking to have the old editor enabled for you and we will open a support request on your behalf.

Can somebody help me that i can roll back all pages to the old editor without loosing text and file chances that have been done in the meantime?

many, many thanks for help!

best regards,

Reto


Answers:
author: Shannon S
body: Hello Reto,

I've created a ticket for you in our support system so I can help you with that change.

I'm sending you an email now via the case [JST-688323](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-688323) requesting some follow-up information.

I'll speak to you on the ticket!

Take care,

Shannon

comments: author: Shannon S
body: Hi [@Schule Salenstein](/t5/user/viewprofilepage/user-id/4534726),

I'm waiting for some information from you on the support case before enabling the legacy editor template. Are you having trouble receiving my emails?

Let me know if there's anything I can do to help.

Take care,

Shannon


author: Schule Salenstein
body: Hi Shannon

I'm so sorry! I'm having troubles with my email address.

Will try it tomorrow to respond to your questions.

thank you for your patience,

Reto


author: Shannon S
body: Hi Schule,

Thank you for letting me know! I believe the case has timed out, so if you're not able to reopen the ticket when you're ready to, please let me know here.

Take care!

Shannon


author: Schule Salenstein (new)
body: Hi Shannon

I had to switch the user for this ticket to [@Schule Salenstein (new)](/t5/user/viewprofilepage/user-id/4563032)

Now I'm ready to reopen the ticket with this user and also able to reply :-)

Thank you for your patience and best regards,

Reto


author: Shannon S
body: Hi Reto,

I reopened your ticket and sent you a reply now!

Take care,

Shannon


author: Shannon S
body: Hi Reto,

I'm following up to confirm I helped you add the Legacy editor template to your site, and you can now create pages using the old editor.

Take care, and it was a pleasure to assist you.

Shannon


author: Hana Ku?erov?
body: Hi [@Schule Salenstein](/t5/user/viewprofilepage/user-id/4534726) ,

welcome to the Atlassian Community!

I've asked Atlassian Team to help you with this.

comments: author: Schule Salenstein
body: Hi [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304)

thank, you!


Tags: atl-rvw

cloud

confluence-cloud
Chart macro - data attachment
Asked by Rufus John:

Hello,

The link below says " Add the Chart macro to a page to display a chart based on data in a table on the same page, **or from an attached file**."

However the detailed explanation is only for table data and not for data in attached file. How can I use chart macro for data in an attachment? I think it will greatly reduce space used in a page if all tables for the chart can be sourced from an attachment.

<https://confluence.atlassian.com/conf76/chart-macro-1018769022.html>

Not looking for add-ons as a solution.

Thanks in advance,

Rufus


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Rufus John](/t5/user/viewprofilepage/user-id/3872383) ,

I guess you can't build a chart using an attachment and a standard Chart macro. If you put an Excel macro in the Chart macro body, the table won't be recognized. When I copy the same table from the excel file inside the macro body manually, only then I can see my graph.

What concerns the Chart macro and attachments, I found only [this abstract](https://confluence.atlassian.com/doc/chart-macro-163415075.html#ChartMacro-AttachmentParameters) about attachments - the generated image is allowed to be saved as an attachment and further re-used.

So, I think your case won't be implemented without a 3rd-party apps. As a representative of a Stiltsoft team, I can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app and its [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro) macro. It recognizes the standard Excel macro and [CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro)/[JSON](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+JSON+macro) attachments/URL paths.


Tags: chart

confluence-server

macro

server
Interfaces and training options
Asked by Erin King:

Hello!

I am very new to Confluence and have been tasked with getting more information that will inform the decision bring Confluence to our software company of about 25 people. We have Dev/Ops, Customer Care, Sales, Training and Implementation, Project Management, Research, Account Success and Customer Success.

Are there additional charges to build the interfaces between Confluence and other applications?

What are the training options for our staff if we decide to select Confluence?


Answers:
author: Mikael Sandberg
body: The [marketplace](https://marketplace.atlassian.com/) is the first place to look for integrations that works with Confluence, there are currently about 700 different apps listed for Confluence. Some of the apps are free, but most of them you have to pay an additional subscription fee for. the amount of licenses for the app has to correspond to the amount of licenses you have for Confluence.

[Atlassian University](https://www.atlassian.com/university) has free basic training and are also offering virtual and onsite team training. You can also reach out one of the many [Atlassian partners](https://www.atlassian.com/partners) and they can help you with training as well.


author: Anna Mitina _Stiltsoft_
body: Hi [@Erin King](/t5/user/viewprofilepage/user-id/4534349)

We have a Confluence add-on called [izi LMS for Confluence](https://marketplace.atlassian.com/apps/1214110/izi-lms-for-confluence-courses-quizzes-forms?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_id=1216111&utm_content=Interfaces+and+training+options). It enables to create courses and quizzes in Confluence the same way you create pages and use them for training and onboarding.

It is easy to switch between Confluence and izi and you will be able to use every Confluence page as a course module. It takes only some seconds in order to do that. In addition to that there's also a possibility to create quizzes.

[Watch a 2-minute video](https://www.youtube.com/watch?v=X-Qne0LAXtI&utm_source=atl_community&utm_medium=answer&utm_campaign=quizzes-traffic-sources&utm_content=Interfaces+and+training+options)

Let me know if you have any questions :)


Tags: cloud

confluence-cloud
Information exchange between Confluence and other systems
Asked by Erin King:

We are currently using a number of other systems that do not talk to one another. Is it possible to be able to use Confluence to only add data in ONE place and have that populated in multiple applications?

For instance, we use Zendesk, Jira, and Salesforce - however, when we make a customer inactive in Salesforce, it does not deactivate their Zendesk account. Does Confluence provide the interfaces necessary to link these together?


Answers:
author: Mikael Sandberg
body: Hi [@Erin King](/t5/user/viewprofilepage/user-id/4534349),

Welcome to Atlassian Community!

Confluence is a collaboration tool around documentation, what you are looking for is not something that Confluence can do for you. Based on your description you are looking for an Identity manager, something like Okta, that would allow you to managed your users from there and then sync it to Zendesk, Salesforce, etc.

comments: author: Erin King
body: Thank you so much for your prompt response! I appreciate the insight.


Tags: cloud

confluence-cloud
How do I ?watch? trello
Asked by Michelle:

I'm trying to watch the Trello page here in community but can't see how to do it


Answers:
author: Erica Moss
body: [@Michelle](/t5/user/viewprofilepage/user-id/3555927) If you navigate to the [collection homepage](https://community.atlassian.com/t5/Trello/ct-p/trello), you should see a "Watch" dropdown in the top right.
What?s the best way to use Trello with Microsoft teams
Asked by Michelle:

Our organisation is about to start using teams. I live Trello and want to integrate it. I can see how to do it, but I wanted advice on best way to do it. Any advice?


Answers:
author: Garrett
body: Hey [@Michelle](/t5/user/viewprofilepage/user-id/3555927)

Because the integration that's built for Teams is developed and managed by Microsoft, I'd definitely recommend reaching out to their support team if you're looking for specific directions on its use or best practices.

In the meantime, you're welcome to explore our help doc here that covers setting it up: <https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>

I hope that helps point you in the right direction!
Using Trello for a national preferred vendor list?
Asked by Jett W:

Hi,

Does anyone have suggestions how we can use our existing processes with Trello to add a list of preferred vendors in the app? It would be great to have searching ability by region.

Thanks in advance


Answers:
author: Iain Dooley
body: [@Jett W](/t5/user/viewprofilepage/user-id/3555939) one card per vendor, labelled by region, in lists A, B, C, D etc. (or A-D, E-J whatever makes sense given the volume of cards) with the custom fields power up showing contact details


Tags: vendor
Search Trello cards but skip multiple lists on multiple boards.
Asked by Eric Hoegee:

We use a lot of boards and all boards have the same lists (backlog, working on, review, done).  

I would like to see my active tasks, so not the tasks in "review" and "done" and I would like to see this across boards except for a couple of boards let's name them "A" and "B".   

I tried the following but it only works for the first item in the query.  

**[@me](/t5/user/viewprofilepage/user-id/1414575) -list:done -list:review -board:"A" -board:"B"**   

Is there a way to achieve this?


Answers:
author: Iain Dooley
body: [@Eric Hoegee](/t5/user/viewprofilepage/user-id/1427566) try putting the list names in double quotes too. I've found some weird things with not including double quotes around list and label names even though it should and does work generally.


author: Eric Hoegee
body: Thanks for your answer, it looks like it's working for boards. The main problem is in the lists.  

Please check this screenshot: <https://d.pr/i/FFXTZ5>

comments: author: Dean Rowntree
body: Hmmm, have you tried changing the order of the queries - boards first, lists second?


author: Dean Rowntree
body: This seems to work for me, I can dynamically change the list and board names to filter out the stuff I don't want to see.

Could it be that you maybe misspelled the names of the boards or missed a quotation mark out?


Tags: search
latency search api
Asked by Mattia Gaffuri:

Hi at All,

I've found an issue about the time of indexing of fields of tasks actions.

When I create a card or I put a comment, I see this update only after more hours in the research utility.

somebody else have the same problem? I think this is a bug but is strange as that doesn't appear in some blog on the web.

Thank you at all.


Answers:
author: Blair at Atlassian
body: Thanks for taking the time to send us that bug report! Our team has been working to correct this issue, and we believe this has been resolved today.  

Could you please search for the newly created cards and let me know if you're still experiencing the issue?

comments: author: Mattia Gaffuri
body: I Blair,

thank you for reply. The bug is resolved. I checked the search utility creating a new card and creating new comment in a card existing.

Best regards


Tags: bug

search
Why the search api is not returning cards recently created?
Asked by Igor_Schkrab:

Hello there,

I'm trying to use the search api to return cards sorted by most recently edited, but the most recent cards are not showing up in the results.

I noticed that actually absolutely no cards recently created are showing up.

I can retrieve the card using this api:

<https://api.trello.com/1/cards/>5d795e4239920272b201439f?fields=all\&customFieldItems=true\&key=MY_KEY\&token=TOKEN

Which return me among other things this information:

"id": "5d795e4239920272b201439f",

"dateLastActivity": "2019-09-11T20:51:14.713Z"

"idBoard": "58e285acaa36fb2afe18d9d3",

It's located in the correct board (58e285acaa36fb2afe18d9d3) and everything seems fine.

But then when I run this query:

[https://api.trello.com/1/search?query=board%3A58e285acaa36fb2afe18d9d3+sort%3Aedited\&cards_limit=1000\&cards_page=0\&key=MY_KEY\&token=TOKEN](https://api.trello.com/1/search?query=board%3A58e285acaa36fb2afe18d9d3+sort%3Aedited&cards_limit=1000&cards_page=0&key=MY_KEY&token=TOKEN)

It returns a lot of cards, but none from the current date.

Today is September 11. All cards showing up starts from September 10.

Did something change on this API?


Answers:
author: Shilpa N
body: This is happening since Friday. A few other questions are there on the forum.After a few hours those cards will appear but again newly created cards do not.

I did raise a ticket with them. They do not have an ETA on the fix.

comments: author: Igor_Schkrab
body: I see. Is it a public ticket? Could you send me the link so I could watch it and follow it?

Thanks!


author: Shilpa N
body: It was an email conversation.


author: Igor_Schkrab
body: The api wasn't working properly. Seems like they already fixed it.


Tags: rest-api

search
Report on Completed Tasks
Asked by Rob Garcia:

I am looking for a way to automatically capture the number of tasks that are moved into the "done" column each week so I can provide a report to outside stakeholders.

I do realize I can count them up each week but I am looking for an automated process using a power-up that I can dump into Google Data Studio.

Let me know any suggestions.


Answers:
author: Dean Rowntree
body: I've been looking into this and I started using the VizyDrop Power-up. But then my company needed a bit more than that, so I use a Chrome Extension called TrelloExport and export an xls file. I then use Power Query in Excel to get exactly what I want.

The ultimate goal for me would be to use Power BI with a custom connection and have the data refresh in real time, probably like how you want it to work in Google Data Studio.

comments: author: Rob Garcia
body: Thanks for the information. Quick question, when you do the Trello export are you able to see how many items are in the done column or is that a data point that you have to add?


author: Dean Rowntree
body: Yes, its quite customisable with plenty of options to get what you want to use.


Tags: workflow
Trello connector for Jira is not working
Asked by Denis Evdokushin:

I've got a trial version of Jira Service Desk v 8.4.0 on my VM and i have a trello dashboard.

I added JIRA power-up to my dashboard and installed Trello Connector for Jira Server (i have a server version).

So i'm trying to sync them, entering URL of my JIRA web-app into JIRA power-up setting, but it says that i need to install Trello Connector for Jira Server (which is already installed and turned on).

I tried to reinstall it several times and rebooted my VM but nothing happened.

How can i fix it?


Answers:
author: Garrett
body: Sorry to hear about the trouble here [@Denis Evdokushin](/t5/user/viewprofilepage/user-id/3555437)

So that we can dig further into this, would you mind reaching out to us at <https://trello.com/contact> with your Jira URL please?

comments: author: Denis Evdokushin
body: Hello!

Thank you for your response. I will contact you via trello support then.


Tags: jira

jira-server

server
Find out name/id of currently applied background image
Asked by Nick:

Hi,

It may be a funny question but how do I find out the name/id of the background image I am using on one board? I want to apply the same background on another board.

The image is a free one from unsplash. When I go to 'Change background' I do not see name or any identifier for the currently applied background. I tried searching by keyboard on both the trello and unsplash web sites but without any luck.

Thank you.


Answers:
author: Max Foerster - K15t
body: Hi Nick,

I was asking this myself a while ago. I think the easiest way is to use the DevTools of your browser. In Chrome, you can open them using Command+Option+C (Mac) or Control+Shift+C (Windows, Linux, Chrome OS). The name if the background is written on top in the body tag. See the example from one of my boards with an uploaded background image. It works the same with any other background image:

![trello background.png](https://community.atlassian.com/t5/image/serverpage/image-id/65862i9DCDED2245647E5A/image-dimensions/756x162?v=v2 "trello background.png")

I hope this helps you!

Best, Max

comments: author: Max Foerster - K15t
body: Hey Nick,

just checking back with you. Did this help in answering your question or do you need additional support here? Please consider accepting answers in the community if they provide a solution to your question so other users can better identify those questions around here. Thanks a lot! :)

Best, Max
What does it mean to have a Service unavailable DNS failure on trello?
Asked by Austin Agala-Montano:

I got this error after refreshing my page. Is it a problem within my own company or trello website. Is anyone else having this issue?


Answers:
author: Garrett
body: Sorry to hear about the trouble [@Austin Agala-Montano](/t5/user/viewprofilepage/user-id/1195650)

I'm not sure the error made it through here, would you mind sharing a screenshot of that once more please?

Then we can take a closer look!
Reporting on trello boards
Asked by ElsieApp by RedPesto:

Hello - new user of trello here. we're using it to monitor software issues, but there's a few things i'd like to do around reporting that I don't really know how to approach. I'm sure it's simple, but i'm struggling at the basic level.

So the two main things are this:

Mandatory fields - with each card that is created on our trello board i'd like to make sure that the mandatory fields are complete. the mandatory fields are a combination of labels and custom fields that we've generated. I'd like to do two things a) make sure the card can only be created if the appropriate fields are completed and b) run a report that tells me which existing cards don't have the mandatory fields completed.

Client issues - I'd like an easy way to generate a good visual dashboard for each of our clients. That shows how many open issues there are for that client, what severity they are and what stage each issue (card) is at. At the moment clients are identified in cards by label

I can of course filter cards etc, but creating a neat customer facing report is what i'm after.

I'd appreciate any advice about where to start.

thanks all

Jim


Answers:
author: Brittany Joiner
body: Hey Jim, have you checked out any of [these power-ups](https://trello.com/power-ups/category/analytics-reporting) that relate to analytics and reporting?

I don't know specifically about the mandatory fields for cards - that would be a kinda cool feature though.

Agile Metrics might have some visual dashboard stuff there, although I haven't personally used that, so i can't testify to that. Charts by Vizdrop might also have something there that can show times in a list and how long issues are open.

comments: author: ElsieApp by RedPesto
body: Thanks Brittany - I'll have more of a look around there.

Part of the issue is that we're not using Trello to project manage in any conventional sense - so no kanban, prince methodology to align with...we're really just seeing what we can do with Trello as it suits our teams approach but we're changing constantly, so it may be that we need to look at tools.

Thanks again
Mobile App Sync
Asked by Charles Stewart:

The latest update seems to have broken the sync link/button as it wont work.

Could this be fixed please, in a future app


Answers:
author: Garrett
body: I'm not currently seeing any other reports of this issue, Charles.

Would you mind trying a quick reinstall of the mobile app and let me know if that helps at all please?

If you still run into trouble, please tell me what OS version and Trello App version you're currently using and we can investigate further.

comments: author: Charles Stewart
body: iOS 12.4.1

Trello app version 2019.10.1

Before when I tapped on the sync icon it would rotate.

Now it does not.

I've no idea if I am syncing my board.


Tags: mobile