youngmon/atlassian-qna huggingface dataset:
will sso effect anonymous users access
Asked by Amy Gammon:

Not everyone has a license for confluence we are about to upgrade and wanted to know if SSO will effect anonymous user access, due to a few spaces have this access.


Answers:
author: Florian Reichl
body: Hi there,  

I am interested in a similiar question:  

I do have confluence and jira with crowd and SSO. Now I wanna have another vendor join our crowd with their LDAP directory. Is it possible to give this specific group a VIEW-Permission in Confluence without giving them a license, while Confluence itself is not public?  

BR,  

Florian


author: AnnWorley
body: Welcome to the Community.

If you use Crowd for SSO it will not prevent anonymous access. Please see [Overview of SSO](https://confluence.atlassian.com/crowd/overview-of-sso-179445277.html) for more information about how it works. There are also third party SSO solutions, I am not sure if some of those require authentication to access the instance.

comments: author: Amy Gammon
body: we use ping sso


author: Lars Olav Velle
body: Then you have to check with ping how their SSO is implemented.

With Kantega SSO, anonymous users can still see the anonymous viewable pages.

Kantega SSO supports SAML and Kerberos.

-Lars


author: Amy Gammon
body: Thank you both!
Exception occurs when users add a new account
Asked by mmoss12:

Users attempting to create an account after being invited are receiving the below error. Not sure whats occurring as I can log into the confluence server without any issues.

Cause

com.atlassian.crowd.exception.runtime.OperationFailedException: java.net.NoRouteToHostException: No route to host (Host unreachable)  
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.addUser(CrowdServiceImpl.java:350)

caused by: java.net.NoRouteToHostException: No route to host (Host unreachable)  
at java.net.PlainSocketImpl.socketConnect(Native Method)

#### Stack Trace:\[hide\] {#toc-hId-1370837467}

```
com.atlassian.crowd.exception.runtime.OperationFailedException: java.net.NoRouteToHostException: No route to host (Host unreachable)	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.addUser(CrowdServiceImpl.java:350)	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.addUser(CrowdServiceImpl.java:329)	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
```


Answers:
author: AnnWorley
body: The logs revealed that the Confluence instance was using Jira for user management. Matt eliminated the Jira user directory from the equation and it was possible to create user accounts.

[@Matt](/t5/user/viewprofilepage/user-id/472334) if you would like to add any details to help folks who experience this in future we will welcome that.


author: AnnWorley
body: Welcome, Matt. I understand when users click on the sign-up button in the invitation to join Confluence, they get "no route to host" error.

To create the user, Confluence has to "talk" to itself. "No route to host" indicates that Confluence cannot find itself on the network. A firewall appliance or software like Windows Firewall or IPtables could be preventing the connection.

* Please consider disabling any firewall software on the server, to help isolate the issue.
* To continue troubleshooting, please run a traceroute from the command line or terminal on your server.

Do the traceroute to the name confluence is using for a base URL.

For example on Windows, if your Confluence instance is <http://confluence.company.com> then the command would be:

```
tracert confluence.company.com
```

for Linux:

```
traceroute confluence.company.com
```

Please let me know the results of the commands or anything else that you find out about the issue.

Thanks,

Ann

comments: author: mmoss12
body: Hi Ann,

Tracert from machine receiving the error:

![tracertlocal.png](https://community.atlassian.com/t5/image/serverpage/image-id/7722iE82EEAF0C73E41AE/image-size/large?v=v2&px=999 "tracertlocal.png")

Traceroute from the server to itself:

![tracertserver.png](https://community.atlassian.com/t5/image/serverpage/image-id/7721iC667ED9859287C51/image-size/large?v=v2&px=999 "tracertserver.png")

Regards,

Matt


author: AnnWorley
body: I created a support ticket for you so we could look over your logs without posting any confidential material. You should see an email soon from our portal.
PDF Space Export Footer
Asked by Julian Olivares:

Hello,   

I am looking to use the PDF Space Export Footer, and would like to add a page number and other sub-blocks to the footer, not just the main content.   

Please advise on how to do this (i'd rather not create classes and learn how to set the page number to show on pages after the title and toc pages...)

Kind Regards,


Answers:
author: GG
body: Hi Julian,

With Content Exporter for Confluence addon you can easily add footer to any export dynamically:

<https://metainf.atlassian.net/wiki/spaces/CEX/pages/70432009/Headers+and+footers>

Cheers,  
Gergely
Draw.io long loading and stopped to save our diagrams
Asked by Antoni Orfin:

Hi, it seems that Draw.io stopped to work correctly (after Confluence team made UX changes?).

1. The first issue is, that after clicking on "Insert more content -\> Draw.io diagram" (being on already published page), Confluence hangs for about 10 seconds (nothing is being loaded). After that 10 secs - it magically opens Draw.io

2. Second - after creating new diagram and publishing page, we tried to edit it. After clicking on "save" in Draw.io window, thumbnail of diagram changes on Confluence but after clicking "Publish" the updated diagram is not being saved. **By that bug, we lost couple of hours of our work today... :-(**

We're using Confluence Cloud and tested it on:

* OS: MacOS Sierra 10.12.3
* Browser: Google Chrome 60.0.3112.101 (Official Build) (64-bit)


Answers:
author: Mickael Ange
body: Hi,

I also notice today that we can't update or create new io.draw diagram on Confluence Cloud.

- On Chromium\[1\]

When creating a new diagram and add a text then save with the filename Hello, and publish, the Confluence page shows \`Error: Invalid descriptor\`. However, if I download the attachments, Hello.png and hello.xml and open then directly in io.draw, I can see the text.

If I try to edit the newly create diagram from Confluence, io.draw pop up the window to choose a template(e.g. Blank Diagram). If I select a Blank Diagram and add again a text and save, input again the filename. io.draw says \`File already exists\`.

If now I edit an existing diagram, created few weeks ago, I can see the diagram in io.draw editor. If I edit it and add a text, I can save it. When publishing the Confluence page, the change is not rendered. However, if I edit again the Confluence page, I can see my changes in the macro rendering. However again, if I edit the diagram in io.draw, the change is lost. Likewise creating a new diagram, if I download the attachments and open them directly in io.draw, I can see the text.

- On Firefox\[2\]

I can create a new diagram and save it. If I update it and publish, the attachments(png and xml) are updated but the Confluence page does not show the changes after publishing. When editing the Confluence page I can see my changes in the macro rendering window.

That's odd! The io.draw plugin was working well like 2 weeks ago (Sep 25, 2017).

- Confluence Cloud version: 1000.0.0-781c963  
- io.draw Confluence plugin version:1.4.2-AC

Regards,  
Mickael

- \[1\] Chromium version: 61.0.3163.100 (Official Build) Built on Ubuntu , running on Ubuntu 16.04 (64-bit)  
- \[2\] Firefox version: 56.0 (64-bit) Mozilla Firefox for Ubuntu

comments: author: David Benson _draw_io_
body: Please follow [this thread](https://community.atlassian.com/t5/Confluence-questions/Draw-io-not-showing-latest-diagram-version-in-Confluence-page/qaq-p/654771)


Tags: addon-com.mxgraph.confluence.plugins.diagramly

atlassian-marketplace

cloud

draw.io
Send message to members of a space
Asked by Peter Bunde Hansen:

Fellow sufferers

In our project, we all have the Confluence app and we can see when someone for example comments a document. Great.

Now, I would like to send a message to every-one in the project. Is there a functionality to do that, and is it easy afterwards, to look back at the messages?

BW Peter Bunde Hansen


Answers:
author: Shannon S
body: Hi Peter,

By members of a space, do you mean the groups and users you have given access to view, or specifically the watchers of a space?

There isn't currently a way to do this, but I did find a few feature requests that would be related:

* [Extend mentions to groups - CONFSERVER-23015](https://jira.atlassian.com/browse/CONFSERVER-23015)
* [Ability to notify a group when something is changed - CONFSERVER-20118](https://jira.atlassian.com/browse/CONFSERVER-20118)
* [Ability to send email to a Confluence group - CONFSERVER-2911](https://jira.atlassian.com/browse/CONFSERVER-2911)

There also appear to be a few add-ons that may help you to accomplish what you require. See [Group Notifications add-ons](https://marketplace.atlassian.com/search?product=confluence&query=group%20notifications) in Marketplace for a few of those options.

Kind Regards,  
Shannon

comments: author: Peter Bunde Hansen
body: Thank you Shannon

I meant just those with access to view/edit. People who work on the space. Like a noticeboard with little notices.

But I suppose its not there, so Ill just use an email and like the CR you mentioned.

BW Peter


author: Shannon S
body: Peter,

Thank you for clarifying. So yes, at this moment, there's no notification system like that built-in, but I'm hoping that you'll at least be able to find an add-on that helps.

What we do here at Atlassian is if we make a post on our internal Confluence, we then can also share the page with a specific group, and they all get it in their email. Maybe that would work for you?

Kind Regards,  
Shannon


author: Yosi_McIntire
body: This is not clear. I too, administer a team, and would like to know how to communicate with them as a group or individually . . .


author: Sheila L
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

Would you share how you share a page with a specific group (like you mentioned above)...and do you mean space?
Change font colours in the Jira Issues macro
Asked by Katrin Liselotte Ferstl:

Hi everyone!

I have the problem that most of the information that's imported through the Jira Issues macro on my confluence site is written in white font on a white background...

I just can't figure out how to change the font colour for the macro. Any advice? :)

Thanks!


Answers:
author: Shannon S
body: Katrin,

Can you show us an example of what you're seeing? I haven't seen it white on white before so I want to see if I can track down what might be causing it. It's not so simple to change the behavior of an existing macro.

Kind Regards,  
Shannon

comments: author: Katrin Liselotte Ferstl
body: Hi Shannon,

yes of course. This is what it looks like.

In the firs two columns, you only see there's text at all when marking it...

(I had to go over with the red pen though due to confidential content, sorry. Hope this makes clear what I mean, anyway.)

![jiramacroissue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7804iA6E7DD806352A43C/image-size/large?v=v2&px=999 "jiramacroissue.PNG")


author: Shannon S
body: No worries! That's very odd, I haven't seen it show up like that before, so it's definitely not intentional.

Can you let me know a few things:

1. What version of Confluence are you using when you run into this issue?
2. What is the browser and version you're using when you replicate the issue? Can you replicate it on more than one browser and computer?

Thank you!

Kind Regards,  
Shannon


author: Katrin Liselotte Ferstl
body: Hi!

It's Confluence v. 5.10.8 and I get the same result trying with both the latest versions of Chrome ( 61.0.3163.100 ) and IE (11).


Tags: jira
Error in Confluence 6.3.4: Invalid character found in method name
Asked by Gustavo Orozco H.:

Confluence running in Google Container Engine using Atlassian docker image atlassian/confluence-server:6.3.4 reports this error:

textPayload: " java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens at org.apache.coyote.http11.AbstractNioInputBuffer.parseRequestLine(AbstractNioInputBuffer.java:233) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1045) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)


Answers:
author: Shannon S
body: Gustavo,

Can you let me know when or where you see this error? Is it when you're accessing Confluence in a browser or during startup of the Docker image?

Can you let us know what the URL format was that you were using to access Confluence? Did this Docker image work before or was it brand new? Can you share the command you used to create it?

Kind Regards,  
Shannon

comments: author: Gustavo Orozco H.
body: Shannon,

Error is captured automatically for Stackdriver in Google Cloud Platform (see photo). Instance is created with yaml file in Kubernetes. URL: **<http://docs.app-247.com>**. Entrypoint, command, installation directory, home directory, etc. as defined in Docker image.

![Error GCP Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/7691i29A80913E2DDE116/image-size/large?v=v2&px=999 "Error GCP Confluence.png")
Cannot use Confluence XML-RPC API with https
Asked by Rahul Aich [Nagra]:

Hi All

I am using confluence 5.10. We use XML-RPC API to connect to Confluence (from 3rd party tools) and take site exports.

Now, this process works as long as we make http calls and base URL on confluence is http.

But the moment we switch over to https, the site export falls apart and gives error message - Failed to log in to Confluence.

We have confirmed it is not an issue with SSL certificates.

Here is the error we receive

BUILD FAILED

/home/jenkins/jobs/XXX-XXXX/workspace/cdbtool/build.xml:20: Failed to login to Confluence

at com.xxxxx.confluenceexporter.ConfluenceExportTask.login(ConfluenceExportTask.java:118)

at com.xxxxx.confluenceexporter.ConfluenceExportTask.execute(ConfluenceExportTask.java:59)

at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:292)

at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)

at org.apache.tools.ant.Task.perform(Task.java:348)

at org.apache.tools.ant.Target.execute(Target.java:435)

at org.apache.tools.ant.Target.performTasks(Target.java:456)

at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1393)

at org.apache.tools.ant.Project.executeTarget(Project.java:1364)

at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)

at org.apache.tools.ant.Project.executeTargets(Project.java:1248)

at org.apache.tools.ant.Main.runBuild(Main.java:851)

at org.apache.tools.ant.Main.startAnt(Main.java:235)

at org.apache.tools.ant.launch.Launcher.run(Launcher.java:280)

at org.apache.tools.ant.launch.Launcher.main(Launcher.java:109)

Caused by: org.apache.xmlrpc.XmlRpcException: Failed to read server's response: Remote host closed connection during handshake

at org.apache.xmlrpc.client.XmlRpcStreamTransport.sendRequest(XmlRpcStreamTransport.java:161)

at org.apache.xmlrpc.client.XmlRpcHttpTransport.sendRequest(XmlRpcHttpTransport.java:143)

at org.apache.xmlrpc.client.XmlRpcSunHttpTransport.sendRequest(XmlRpcSunHttpTransport.java:69)

at org.apache.xmlrpc.client.XmlRpcClientWorker.execute(XmlRpcClientWorker.java:56)

at org.apache.xmlrpc.client.XmlRpcClient.execute(XmlRpcClient.java:167)

at org.apache.xmlrpc.client.XmlRpcClient.execute(XmlRpcClient.java:158)

at org.apache.xmlrpc.client.XmlRpcClient.execute(XmlRpcClient.java:147)

at com.xxxxx.confluenceexporter.ConfluenceExportTask.login(ConfluenceExportTask.java:116)

... 17 more


Answers:
author: Nic Brough -Adaptavist-
body: How did you get the connection certificate info from the server and how did you add it to Jenkins?

The error "Failed to read server's response: Remote host closed connection during handshake" suggests Jenkins is not passing any ssl information to Confluence while trying to log in.
PlantUML not rendering nor saved
Asked by Stijn Symons:

- we're running Confluence Cloud

- installed PlantUML addon (addon-com.mxgraph.confluence.plugins.plantuml), currently still in the "try free" program

- on a existing wiki page added a diagram

- added a sequence diargram

- preview renders out fine

- save to page

- no image is rendered on the page (neither after publishing) - see screen below![Screen Shot 2017-10-13 at 11.25.38.png](/t5/image/serverpage/image-id/7679i2B8C500438A3C1B6/image-size/large?v=v2&px=999 "Screen Shot 2017-10-13 at 11.25.38.png")

- Devtools has some error messages, iframe ends into an image named "undefined" which does not exist

![Screen Shot 2017-10-13 at 11.25.30.png](/t5/image/serverpage/image-id/7680i47190A20E5186FF1/image-size/large?v=v2&px=999 "Screen Shot 2017-10-13 at 11.25.30.png")

- when reopening the plantuml macro modal, all content, diagram name, etc are empty again

- recreating the diagram, with same diagram name, reports an error that the diagram exists in the page

Module: addon-com.mxgraph.confluence.plugins.plantuml


Answers:
author: David Benson _draw_io_
body: Do different browsers work? Is it just you having the problem or everyone?

comments: author: Stijn Symons
body: - Issue is for all our users

- tested on chrome, firefox and safari on mac - all have the same behaviour, in the end it loads an iframe with a /undefined as image

![Screen Shot 2017-10-16 at 10.29.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/7769i4773628917A60477/image-size/large?v=v2&px=999 "Screen Shot 2017-10-16 at 10.29.39.png")![Screen Shot 2017-10-16 at 10.26.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/7768iFB9E1B0E177DEA08/image-size/large?v=v2&px=999 "Screen Shot 2017-10-16 at 10.26.21.png")


author: David Benson _draw_io_
body: Could you show me, in the network tab, the requests that returned those 404s please?


author: Stijn Symons
body: below the details of the request call to the actual image. (redacted the cookies)

![Screen Shot 2017-10-16 at 13.59.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/7798i971B081241B3DAC9/image-size/large?v=v2&px=999 "Screen Shot 2017-10-16 at 13.59.30.png")


author: David Benson _draw_io_
body: You're hitting the saveMacro bug described at <https://ecosystem.atlassian.net/browse/CE-1148>. Please vote and complain freely.


Tags: addon-com.mxgraph.confluence.plugins.plantuml
Confluence duo integration
Asked by ortoscale:

Hi there,

we implemented Duo 2FA uath with multisite confluence and jira hosting server.

Duo works perfect with jira but that is not the case with confluence.

Everything is done by the book using this link: <https://duo.com/docs/confluence>

but when we try to login into Confluence we only get blank screen with

Duo Authentication {#toc-hId-1763841318}
----------------------------------------

message

It happens from time to time, very rare, that actually whole duo screen is displayed and it's working, but most of the time not. I'm checking logs but nothing that could point to an misconfiguration or error.


Answers:
author: ortoscale
body: Solved. I've mistakenly uploaded jira plugin instead of confluence. Yeah, so simple....


Tags: 2-factor-authentication

duo
Status Macro inside Confluence
Asked by Paul FLYE SAINTE MARIE:

Hi,

I try to edit a status on a Confluence Page with the latest version on the Atlassian Cloud and i have got this :

![status macro.png](/t5/image/serverpage/image-id/7676i20916B2889CF3749/image-size/large?v=v2&px=999 "status macro.png")

Is that normal ?  
Has Atlassian changed this macro recently?

I've tested with Firefox, Chrome, IE, Edge (latest version) ... same issue ...  
Am I the only one with the problem?

Thanks for your answer in advance.

Regards.


Answers:
author: Shannon S
body: Hi Paul,

I reported that as a bug on Friday and it's already been resolved:

* [CONFCLOUD-57885](https://jira.atlassian.com/browse/CONFCLOUD-57885)

Can you confirm as of today this is working as expected?

Kind Regards,  
Shannon

comments: author: Paul FLYE SAINTE MARIE
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046),

Thanks a lot.

It's almost fixed...  
But i have two field to edit the status.

![status macro2.png](https://community.atlassian.com/t5/image/serverpage/image-id/7771iFAF56B4BDA76CC0B/image-size/large?v=v2&px=999 "status macro2.png")

This is usable for users but not fully corrected ;).

Thanks for your actions !

Have a nice day.

Paul


author: Shannon S
body: Paul,

Completely missed that when I reported the issue and I can see it in my example. I'm going to find out from the developer if this is something they're already aware of or can be fixed quickly. I'll let you know what I find out.

Kind Regards,  
Shannon


author: Shannon S
body: Hi Paul,

The 2nd issue has also been reported as a bug by the developers:

* [CONFCLOUD-57898](https://jira.atlassian.com/browse/CONFCLOUD-57898)

Hopefully we should see a fix soon on that as well.

Kind Regards,  
Shannon


author: Paul FLYE SAINTE MARIE
body: It's fix :)

And it's perfect now.  
Thanks you for your reactivity !


author: Shannon S
body: Super! Thank you for confirming that.

Take care, Paul, and have a pleasant rest of your week.

Kind Regards,  
Shannon


author: Stiltsoft Support
body: Hi everyone,

If you often use statuses in your Confluence Cloud, you could find [Handy Macros for Confluence](http://%20https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_vendorID=1216111&utm_content=status_macro) useful. It can save lots of your time with status changes in the page view mode from configurable status sets.