youngmon/atlassian-qna huggingface dataset:
Comment section not available
Asked by David Trzebiatowski:

Hello,

i use Confluence 4.3 with the Documentation Theme. My problem is since i deactivated the "added by" and the footer i cant use the standard function "add comment". It isn't there, where it should be. I tried to find in forum and the internet for a solution but didn't find it.

I hope you can help me, as soon as possible.

greetings

David T.


Answers:
author: LuizA
body: Hello David,

You could try to check the customizations at your instance by the following points:

\* Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.   
\* Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.   
\* Custom HTML: See if you have any custom HTML defined, if yes then reset to default.

If this approach doesn't work or if you don't have nothing added in these points at your instance I would suggest you to raise a support ticket, so we can perform a better investigation to find the root cause of this problem.

I hope this helps.

Cheers,

Luiz Carlos.

comments: author: David Trzebiatowski
body: Hello Carlos,

Thank you very much for answering my question so fast. The mistake was, that i edit in the "Defailt Theme" something and it transfer it to all Themes that i choose. That is kind of interessting and a little bit confuse for me, because normally when u change a Theme it should not take all restrictions or customizations of the other Theme.

Never minds. Problem solved and a big thanks to you.

Cheers,

David T.


Tags: comment

web-section
Cannot create a table in Confluence
Asked by Timo T:

Hey, mates :)

We're having trouble with creating simple tables in Confluence.

We use Confluence 4.0.7 and when I Edit a page and then click Table button all I can see is a black box changing it's size not a regular table. It occurs only with Internet Explorer 8 that we are mostly using (tried with Firefox and Chrome and all good).

I added a small pic of it too. Maybe anyone know if it's some disharmony between the versions of Confluence and IE or if it is some kind of other problem?

Thanks :)

tim

![](../../upfiles/confl_table.jpg)


Answers:
author: Gajan UMAPATHY
body: Our users are experiencing the same problem with IE8 on Windows XP using Confluence 4.2.1. Is there a fix for this?


author: BernardoA
body: Does this behavior in showing a black box occurs only in creating tables? Because there is a known bug similar to this issue as we see here:

<https://jira.atlassian.com/browse/CONF-24299>

This only occurs for IE8, so try to disable the documenation theme and see if it works.

comments: author: Timo T
body: That's the weird part that it occurs only when klicking Table option. Paragraph, Insert etc options are displayed correctly.   
And it seems that this problem appears to all the people in our company who use IE8. With IE9 and 10 all fine.


author: Timo T
body: That's the weird part that it occurs only when klicking Table option. Paragraph, Insert etc options are displayed correctly.   
And it seems that this problem appears to all the people in our company who use IE8. With IE9 and 10 all fine.


author: David at David Simpson Apps
body: Confluence 4.0.x [supports Internet Explorer 8](https://confluence.atlassian.com/display/CONF40/Supported+Platforms).

I'd be tempted to reset [Internet Explorer](http://support.microsoft.com/kb/923737) to make sure there's nothing nasty messing with your browser.

comments: author: Timo T
body: Tried this too, didn't help.


Tags: table
Using macros in the Theme Configuration
Asked by gerdami:

I would like to include a page into the "navigation" form of the "Documentation Theme Configuration".

It said that I can add my own content to the sidebar using wiki markup.

I just want to include a page with the Include Page macro but since the editor does not popup I tried this {Include Page\|MyNavigationElement} but I get this pink error message: Unknown macro: {Include Page\|MyNavigationElement}

When I display the source of page that includes another one, the code between { } I used to see in 2.9.x does not give me any hint on how to enter the macro code.

Please help.  


Answers:
author: David at David Simpson Apps
body: Try this:

```
{include:Sample Include Page}
```

where **Sample Include Page** is the name of your page.

See also: <https://confluence.atlassian.com/display/CONF35/Include+Page+Macro#IncludePageMacro-UsagewiththeWikiMarkupEditor>

comments: author: gerdami
body: Great! It worked. Thanks for quick reply.


author: gerdami
body: Confluence 4.2.13


author: Alejandro Conde Carrillo
body: Which version of Confluence are you using now?


Tags: documentation-theme

include
Where is the help link?
Asked by gerdami:

When editing in Confluence 2.9.x we used to have a link to the documentation.

It has gone.

Where is the help link?


Answers:
author: AlysonA
body: Hello,

Actually there's a 'Help' icon when editing pages that is located at the top right corner of the screen. However, it will only show you the Keyboard Shortcut configuration.

The 'help' link that you're probably looking for is availble when selecting "Other Macros" when editing the page as well.

Hope it helps.

comments: author: gerdami
body: OK. Thanks.

However, it is now a two-step process for the newbie to get help.

Why don't you simply put a "Doc" link to the relevant documentation at bottom of pages just between "Enterprise Wiki" and "Report a bug", of course with a CSS class for possible customization.


author: PeterKoczan
body: Greetings,

Not sure about the help link, but you can access the Confluence Online Documentation at <http://confluence.atlassian.com> and specifically the 2.9.x documentation [here](https://confluence.atlassian.com/display/CONF29/Confluence+Documentation+Home).

Kind regards,

Peter Koczan


Tags: documentation

online-help
"unknown macro jira" errors on pages after upgrading Confluence JIRA Macros plugin
Asked by Jaco van der Merwe:

We are running Confluence 4.1. After upgrading the Confluence JIRA Macros plugin to version 4.0.17 none of the JIRA macros are being recognised anymore and give "unknown macro jira" blocks on the pages that use them. I did a content upgrade after updating the plugin and we even restarted Confluence, but the problem remains. I checked the plugin on the adminsitration page. It is enabled and all 19 of its modules are enabled.

Any help or suggestions will be appreciated.


Answers:
author: Jaco van der Merwe
body: A second restart of Confluence seems to have fixed this problem. This is the second time this has happened after upgrading plugins and then upgrading the content. Maybe there is a problem with the JIRA macros plugin.


author: Rodrigo Girardi Adami
body: Hi!

I strongly believe that this could be some bug with the application. If you can replicate this behavior with another instance and the same plugin version, I recommend to open a ticket for Atlassian Support at <https://support.atlassian.com> so we can verify this and possibly open a buf report for that.

Hope that helps!

Cheers!

Rodrigo Adami
Scrollbar macro disappeared
Asked by gerdami:

In my organisation, we just migrated from Confluence 2.9.x to 4.2.13.

I used to have the {scrollbar} macro at the top of my pages.

I have now this pink error message: Unknown macro: {scrollbar}


Answers:
author: hsuhailah
body: It could be that the plugin which provides scrollbar macro is disabled. You may check on this from Confluence Admin \> Plugins. I'm not sure which plugin that this macro comes from however I believe it is an Adaptavist Plugin therefore you may directly raise this matter to the author of the plugin at: <http://www.adaptavist.com/display/community/New>


author: Bob Swift (personal)
body: Install the Customware navigation plugin.

comments: author: gerdami
body: Can you provide a link to Customware navigation plugin, thanks


author: Bob Swift (personal)
body: <https://marketplace.atlassian.com/plugins/com.pentec.confluence.navigation> and it works fine on 4.x


author: Fabian Lopez
body: Is there any other macro doing this task for Confluence 5.4?


author: Bob Swift (personal)
body: The same macro works fine on 5.4 as well.


author: Sergei Dorogin
body: I found this user macro - <https://github.com/mmorrey/confluence-scrollbar/>

It behaves in the same way as scrollbar macro from Navigation plugin


author: Natvar
body: Recently we've upgrade to 5.5.4 and we are acing this issue with the {scrollbar} macro even thuogh the PlugIn is enabled. Any help ...


Tags: scrollbar
Recreate a User Space
Asked by IshtarIS:

Deleted a personal space and can't recreate it. Logged in as the user you have a user option Personal Space but no home page. When you look as the site admin there is no personal space entry for this user. If, when logged in as the user, you try and execute http://\<host\>/spaces/createpersonalspace.action (the Create Personal Space link) you get a notification that the personal space already exists. The same issue has been logged by a user on the end of the <https://confluence.atlassian.com/display/DOC/Setting+Up+your+Personal+Space> page.

How do you therefore create a personal space for a user that has deleted their original personal space?


Answers:
author: Aaron Wideen
body: ever heard a response on this one?

comments: author: IshtarIS
body: Was a bug fixed in a latter version.
Cannot remove page restrictions - is this a bug or have I missed the documentation somewhere?
Asked by Susan Hazlett:

Hi -

Looking at the documetation:

<https://confluence.atlassian.com/display/DOC/Viewing+Restricted+Pages>

And reading the note that shows on the page when I'm viewing the page restrictions, it \*seems\* like I should be able to remove the page restrictions on any page. I was able to for a few pages where there were group restrictions vs. individual restrictions.

However one page has only individual restrictions and I (space admin) cannot remove the restrictions. Is this a bug, or have I overlooked instructions on how to do this?

Thanks!


Answers:
author: MatthewC
body: I think it's just expected behaviour. From memory, you can't remove restrictions if you don't have edit permission if you go through the page.

You can instead go to Space Admin screen \> Security Tab\> restricted pages screen and remove the restriction by clicking on the padlock on the right hand side against the page

comments: author: Susan Hazlett
body: Thanks, Matthew - but as I understand it - that is expected behavior if you are \*not\* a space admin. If you are a Space Admin, you should be able to remove the restrictions. At least that's how the documentation reads. I am a space admin, and cannot remove the restrictions. Hence, thinking this is a bug.


author: Susan Hazlett
body: With the latest update, this functionality is now working as expected.


author: David Skreiner
body: This feature is still broken if one attempts to remove oneself by clicking on the padlock icon.

There is another UI to remove space restrictions, and that one does work - it's the workaround posted by Matthew Cobby. (Space Tools -\> Restricted pages)


Tags: confluence-cloud
Page restrictions tracking and history
Asked by RIsk:

Is there a way to see page restrictions history in Confluence? I'd like to know who changed restrictions and what they changed for a page.


Answers:
author: Rodrigo Girardi Adami
body: Hi RIsk,

I believe there is no option to track the modification on Page restrictions in Confluence. I took the initiative and have opened for you a feature request :D

<https://jira.atlassian.com/browse/CONF-26643>

Hope that helps you and I'm sure will help other customers as well. :)


Tags: history

restriction

security
How can I customize the text inside the Search Control?
Asked by Roy Youngman:

We use the Documentation theme quite a bit and a search control is automatically included on the upper-right of every page. Inside the control, the words "Search Confluence" appears before you actually type any search text in the field. We'd like to change what appears in that control but I can't find what "properties" file contains the text that gets displayed. Any ideas? Thanks.


Answers:
author: RianA
body: Hi Roy,

You could put the following on the *Confluence Admin \>\> Custom HTML \>\> At end of the HEAD*

```
&lt;script type="text/javascript"&gt;AJS.toInit(function() {AJS.$('#quick-search-query').attr('placeholder','Your String Here');});&lt;/script&gt;
```

Please change *Your String Here* to relevant text.

Hope it helps

comments: author: Roy Youngman
body: Thanks both Uday and Rian, this worked (mostly). It solves my basic problem. Unfortuantely, it leaves a little artifact on a space that uses the Adaptavist Theme Builder but that is a small matter. It works prefectly on all the main spaces in our site and is a good technique to recommend to others who are trying to brand their sites. Appreciate the help!


author: UdayK
body: `AJS.toInit(`**function**`() {`  
AJS.$("#header .quick-search-query").val("your search Text Here");  
`});`  
`The above code will work. you should add the line betwen toInit() method.`  
`Place the aboce code in custom HTML-->At the end of the Head.`  


author: UdayK
body: AJS.$("#header .quick-search-query").val("your search Text Here");

You can place this in 'At end of the HEAD' section.

Hope this will help.

comments: author: Roy Youngman
body: Tried it. All that happenned was the "AJS.$("#header.quick-search-query").val("My Search Test");" showed up as a text string above the menu bar. I'm sure I'm doing something wrong, but still looking for a solution.
How do I get my Jira issue links to look like the example?
Asked by Alastair Bain:

On the Atlassina marketing info for Confluence, there's an example of Jira issue links which looks like this: ![](../../upfiles/theirs.PNG), but when I insert issue links they look like this: ![](../../upfiles/ours.PNG) . How do I get the same effect they do, ie. to show the issue summary + icon for the issue type?


Answers:
author: Mark Hrynczak
body: It sounds like your Application Link between Confluence and JIRA has not been configured correctly.

See if the steps listed here help: <https://confluence.atlassian.com/display/DOC/Configuring+Application+Links>

If they do not, raise a [Support request](https://support.atlassian.com) and we can investigate.

Cheers,  
Mark

comments: author: Alastair Bain
body: Thanks, that was it, though it wasn't very obvious that the link wasn't correct. It would be helpful if some kind of error indicator was shown in the main application links view.
Is there a way to link a team calendar to a space after it has already been setup?
Asked by Topher dailing:

When setting up a calendar there is a setting for linking it to a space. We have a few calendars setup before the spaces were created. Is there a way to link established calendars to spaces?


Answers:
author: SherryX
body: You can edit the calendar to change/add the Relative space field, see the doc below:

<https://confluence.atlassian.com/display/TEAMCAL/Editing+a+Calendar>

Hope this helps

Sherry


Tags: team-calendars-for-confluence
Unable to perform XML Backup on a Large Instance of Confluence v3.1
Asked by Phillip Katzman:

We are attempting to migrate away from Confluence v3.1 to the latest version on a new server. We are unable get a XML Backup to complete properly on our large instance of Confluence. We have attempted to change the JAVA Heap Size and numerous other JVM settings all to no avail.

We need to migrate off this old version of Confluence due to the security vulnerabilities that exist.


Answers:
author: LucasA
body: Hi Phillip,

I'd already have this same problem when exporting large Confluence deploys. Unfortunately the only way to fix it is increasing the Confluence Xmx (max heap size) and try it all over again. There's no way to export only the spaces and import it on a new version -- Confluence 4+ has a new text format which has no compatibility with the previous versions (XHTML), so after loading your backup on a new Confluence version, it will need to convert all your content to XHMTL and more OutOfMemories may occur.

Indeed, if you are moving to Confluence 4, I could suggest you to export first from Confluence 3.1, load it on Confluence 3.5.16, then export it from Confluence 3.5.16 and import in Confluence 4.

If you need any help to correclty set the Confluence Xmx, this Confluence KB will help you on this regard.

Best regards,  
Lucas Timm
Why does the windows key exhibit the same behavior as ] key in Documentation themed space in Confluence?
Asked by Todd Ogin:

My company has Confluence 4.1 installed. I am observing that in Firefox 15 pressing the windows key on my keyboard has the same effect as pressing the \[ when viewing pages in spaces with the documentation layout, which is to"Toggle the left-hand navigation bar" according to the following confluence documentation page:

<https://confluence.atlassian.com/display/CONF41/Keyboard+Shortcuts>

I did not find any known bugs after a few searches with keywords from this page: <https://www.atlassian.com/en/search?query=>

I'm happy to provide more information. This isn't quite that big of a deal but it is annoying. I figured I'd ask here before writing a new bug report.


Answers:
author: Bruna Griebeler
body: That's a bug for that:

<https://jira.atlassian.com/browse/CONF-22440>

Please vote in it :)

comments: author: Todd Ogin
body: Right, sorry, cleaning this up and accepting the correct answer. Hopefully people will see this answer so there aren't any future duplicates. Thanks again.


author: Harry Chan
body: This happens to me on Google Chrome too. It's definitely a bug. very annoying. Please file a bug report. Happy to vote.


author: Jonathan Chu
body: The Windows key being pressed resolves to a keyCode/which value of 91. (<http://www.javascripter.net/faq/keycodes.htm>). The code in G.handler tries to resolve all keyCodes using String.fromCharCode(). String.fromCharCode(91) then gives us '\[', which is why it's triggering the '\[' shortcut.

Most of the other special keys are lucky enough to not resolve to a clashing symbol using String.fromCharCode(), but I'm personally not a proponent of Luck-Based Programming.

Also, some more thoughts on String.fromCharCode: <http://stackoverflow.com/a/5829387>


author: jhonson vicky
body: Hello friends, When I needed RGB to hex converter in photo editing, I found a <https://codebeautify.org/rgb-to-hex-converter> tool that I got used to. It has been so useful to me, I hope you will be used too.


author: Todd Ogin
body: Thanks Harry for the confirmation. I've gone ahead and created the issue here: <https://support.atlassian.com/browse/CSP-88445>


Tags: documentation-theme

keyboard-shortcut
How to downgrade a plugin?
Asked by Ethan Foulkes:

I want to use an older version of the Table of Contents Plugin than what is bundled with my Confluence version 4.2.12.

<br />

Installed by default is Table of Contents 2.5.13 which I am unable to install.

If I upgrade to 2.6 I then have the option to uninstall at which point I can manually install 2.5.10. However when I restart confluence it reverts to 2.5.13.

Further on this I would like to upgrade to 4.3 however since it is bundled with Table of Contents 2.6 I don't have an option to upgrade ToC so that I can then uninstall it and install 2.5.10.

I have a feeling the answer to 1 problem is the answer to both...

<br />

Thanks for any help,


Answers:
author: Alejandro Conde Carrillo
body: You are note allowed to downgrade a plugin from the user interface.

The easiest way is to downgrade it is to trick confluence and change the plugin file name version number to a newer one than the installed (even if it does not match the actual version number).

Another way to do it is to [delete the bundled plugin](https://confluence.atlassian.com/display/DOC/Removing+Malfunctioning+Plugins) and install the desired version of the plugin normally.

comments: author: Ethan Foulkes
body: Alex,

I followed the instructions and completely wiped out the plugin from SQL database along with clearing the plugin cache folders. I then renamed the file to a higher number and installed but it still recognizes it as 2.5.10 and says there is an update...


author: Jason Hensler
body: TOC plugin v 2.5.10 is not supported in confluence 4.2.x. It seems possible that has something to do with it. You could probably force the old version in but why would you? The release notes show that the versions were maintance releases, not feature releases so, functionality wise there should not be a diffrence.

comments: author: Ethan Foulkes
body: [https://answers.atlassian.com/questions/86245/table-of-contents-doesn-t-display-links-anymore](/questions/86245/table-of-contents-doesn-t-display-links-anymore)

I can't get an answer to the above question which is why I want to do it. Our company has about \~100 pages where we use the fact that links in headers (color changed) shows up in table of contents as well as the links being clickable from the Table of Contents. This changed after 2.5.10 for some reason.

Thanks for the answers all. I'm sure one will work, I will test and accept best answer soon.


author: PeterKoczan
body: You might also want to [clear the plugin cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) after downgrading a plugin, to avoid future problems.


author: Giuliano C.
body: Hello,

To downgrade a plugin version, you just have to download the older version and then, upload it through the UPM.

You can see how it works through the following article:

<https://confluence.atlassian.com/display/DOC/Installing+a+Plugin>

Cheers