youngmon/atlassian-qna huggingface dataset:
Where can I find the email link for cards on the Trello app?
Asked by Kelly Harrison:

App card email


Answers:
author: Matthew N
body: Hey Kelly

This feature is only available via Trello on the web.

You can submit as a feature request:

If this is for iOS feature request, please see: <https://trello.com/c/dcNvlLUt/153-feature-requests>  
if this is for Android feature request, please see: <https://trello.com/c/l8Sxi2Rh/351-feature-requests>
Logging in on mobile
Asked by Natalia:

I created a new board and added new members (admin) using their email addresses. They would like to access Trello on their mobile phones now but when they go onto Trello they are asked a password which they don't have.

How do they go about this please?


Answers:
author: Danny Zuccaro
body: Hi Natalia,

When you invited them to the board they should have received an email request to join Trello and create an account (if they didn't already have one). This [link](http://help.trello.com/article/830-re-inviting-a-person-to-a-board-who-is-not-receiving-an-invitation-email) will walk them through the steps to create an account or request a password reset if they didn't receive your original invite.

Hope this helps,

Danny

comments: author: Natalia
body: Brilliant thanks :) have let them know and hope it works for them.


author: Natalia
body: thank you!


author: Danny Zuccaro
body: Glad to help. If you could click the checkmark to the left to indicate the question was resolved.

Have a great day,

Danny


Tags: login

mobile

password
Can't access my Trello boards
Asked by Win:

Hi Everyone,

I have an issue that I can't access my Trello boards after I did login into my account. Instead of seeing my boards at the home page, I only see the blank page on the browser when I logged in. The login credential is still correct

I have tested with different browsers at my computer. It doesn't work, showing the same issue as well. However, it works on mobile app.

Here is the error console of my Chrome browser.

Uncaught SyntaxError: Invalid or unexpected token ltp.385bea18039e3f3cdaa3.js:1   
Uncaught SyntaxError: Invalid or unexpected token locale.en-US.8467fa4de582c6b186dc.js:1   
Uncaught SyntaxError: Invalid or unexpected token bootstrap a5930f90a3d0bbcb2f12:54   
Uncaught TypeError: Cannot read property 'call' of undefined  
at c (bootstrap a5930f90a3d0bbcb2f12:54) at Object.FNyG (index.js:27) at c (bootstrap a5930f90a3d0bbcb2f12:54) at Object.+Kve (auto-mentioner-view.coffee:20) at c (bootstrap a5930f90a3d0bbcb2f12:54) at Object.2 (index.js:59) at c (bootstrap a5930f90a3d0bbcb2f12:54) at window.webpackJsonp (bootstrap a5930f90a3d0bbcb2f12:25) at


Answers:
author: Krisztian Kovacs
body: hi there,

To determine whether this is you or Trello, could you try it with a different computer and any of your browser's incognito mode?

My browser is Chrome 64.0.3282.140 and it works alright.

Perhaps it's a cache problem. Mind you, I don't know much about exceptions like this.

Hopefully someone else will help too. :)

Cheers,  
Krisz
Duplicate actions through requesting REST API
Asked by Vantroeyen Eric:

Hello

through a script I browse all lists of a board, and request all the actions of each list.

In the final result, some actions are duplicated.

How can I avoid it?

What is the reason?

Thanks in advance


Answers:
author: Oscar Triscon
body: Are you paginating (i.e. requesting further actions with the **since** or **before** parameters)?

comments: author: Vantroeyen Eric
body: I'm not sure to understand what paginating means or to what parameter it refers to.

I think the answer is no.

Here is the command I use is : /lists/\[idList\]/cards

and I don't have any argument


author: Oscar Triscon
body: Are you requesting the cards or the actions?

If you're not paginating, I know of no case of duplication in results returned by the Trello API (and I use it a lot). Have you considered the possibility of a bug in your script?


author: Vantroeyen Eric
body: I'm not sure to understand what paginating means or to what parameter it refers to.

I think the answer is no.

Here is the command I use is : /lists/*idList*/cards

and I don't have any argument


author: Vantroeyen Eric
body: sorry for the previous answer.

I'm requesting actions linked to a list '/lists/idlist/actions'


author: Oscar Triscon
body: Paginating means performing multiple requests to obtain further items. When enumerating a resource, the Trello API will return a reasonable number of items on your first request (you can set that with the **limit** parameter). If you need more items, you issue a follow-up request specifying the **before** parameter.

As I said, I'm not aware of the API returning duplicate actions. I assume you are not confusing two similar actions as the same (they can be told apart by their **id** ). Worse comes to worse, you can simply ignore an action if you've seen its **id** before.


author: Vantroeyen Eric
body: Thanks

I haven't seen the limit parameter in the documentation, it may be the solution,

Have you any link on the documentation about it ?


author: Oscar Triscon
body: <https://trello.readme.io/v1.0/reference#actions-nested-resource>


author: Vantroeyen Eric
body: MARVELOUS.

thanks


author: Vantroeyen Eric
body: In the documentation on [Actions Nested Resource](https://trello.readme.io/v1.0/reference#actions-nested-resource) it says that we can use the following parameters:

* limit
* page
* format

but in the paragraph [Nested Actions with Query Params](https://trello.readme.io/v1.0/reference#section-nested-actions-with-query-params) in the curl example it uses

* actions_limit

limit and page are not working on the curl example, meanwhile actions_format accept the count parameter.

So, I don't understand when or how to use **limit** and **page**.

I have a board with more than 1000 actions, I'd like to access those above 1000.
Why doesn't my trello show the "+" so I can set up my teams
Asked by eric doby:

On every tutorial that I've watched they show how to set up teams by clicking on the + in the upper right corner, well that symbol is not displayed on my screen. Please help!


Answers:
author: Matthew N
body: Eric

Can you post a screenshot of what you're seeing?

comments: author: eric doby
body: Give me a sec...Im trying.


author: eric doby
body: Thank for your quick response.


author: eric doby
body: [https://www.dropbox.com/sh/r08sotwkm6cixhc/AAB6PGk5dFjubtvdY0xcwRYLa?dl=0](https://www.dropbox.com/sh/r08sotwkm6cixhc/AAB6PGk5dFjubtvdY0xcwRYLa?dl=0 "screenshot")
Combining Operator in Search
Asked by Benoit Larose:

Hello,

I tried to use AND in the Search window to get results for both due:day and due:overdue but it doesn't work. Is it possible or is the syntax wrong?

Thank you


Answers:
author: Matthew N
body: Hey Benoit

Please have a look at [this blog post](https://blog.trello.com/super-search) regarding super searching... specifically

*This means you can type "search #feature [@Daniel Nitu](/t5/user/viewprofilepage/user-id/18691) is:archived" to get archived cards assigned to Daniel with the feature label that have "search" in the title*

comments: author: Benoit Larose
body: Thank you but that's not what I am looking for. Can we combine due:day AND due:overdue (for example) in the same query.

Thank you
I lost the ability to mark off individual notifications
Asked by Jenna Furch:

I love to use my notifications. They are so helpful.

A while ago, I randomly received a questionnaire that asked me how I would prefer to use my notifications.

I answered all the questions and then I had a small circle next to each of my notifications so that I could see all the blue ones have not been viewed yet, then I could click on each one and decide whether or not I wanted to continue seeing it light up in my notifications. It was so helpful!

I could click on a notification and view the card in depth, then click back to my notifications and still see which ones I had not studied yet.

OR, I could check them all off without having to view the card.

For some reason, now my notifications have reverted back to the way they were before. When I view the notifications list and then close it, every notification goes grey and I don't know which ones I need to be checking again unless I painfully study each description again.


Answers:
author: Christian Harder
body: I was really happy with the practical way notifications were handled for a few weeks. Then the same thing happened to me as to you: shortly after I took the survey, it went back to the old almost useless way.

But what I'm really unhappy about is that there aren't more people saying they want the practical notification handling back. Only 3 of us?

Trello is a wonderful tool and I love the minor updates and incremental improvements, but giving us a good feature and then taking it away again? Not cool!


author: Gabriele Galimberti
body: I hope it's a bug and this feature will come back soon...

comments: author: Jenna Furch
body: So is this happening to you too?


author: Gabriele Galimberti
body: Yes, to everyone in my office :(
Email notifications not being sent/received when comments added
Asked by Troy G White:

I am a new user to Trello and have begun setting up boards and testing the product. I created cards, set due dates/time to test the email notifications. Date and time passed with no notification.

Also, when going to settings, I do not have the option of desktop notifications. I have allowed notifications with my browser (Chrome).

Any ideas? This feature is critical as to whether I choose to use this product for our workflow or not. I need to have my team members notified immediately once cards move through the workflow, comments are made, deadlines are approaching/missed, etc.

Thank you,

Troy


Answers:
author: Matthew N
body: Hey Troy

First, welcome to Trello! I've been a Trello user for about a year and find it very functional and helps keep me and my work organized.

You mention that you created cards, set due date/times to test the notifications. You must know that due date notifications are only triggered 24 hours before the event due time. At the same time, you must also be subscribed to the board, list, or card to get the due date notifications/email.

For desktop notifications, please see the "No option to enable... " in [this article](http://help.trello.com/article/740-notifications-are-not-working)

When you're subscribed to boards, lists, or cards, notifications will only be triggered when an action is taken by someone else. So if you're subscribed to a board, and you move a card, you won't get a notification. However, if you're subscribed to a board and someone else moves a card, you will receive the notification. That;s outlined in [this article](http://help.trello.com/article/793-receiving-trello-notifications).

I hope this helps, but I will be happy to help further if you're having issues or need more clarification.
Moving items in one card to another
Asked by Patti O'Loughlin:

I cannot figure out how to move items from one card to another - instructions do not work.


Answers:
author: Matthew N
body: Patti

What are you trying to move from one card to another, and what instructions are you looking at? Do you have a link you can provide?


author: Krisztian Kovacs
body: Hi there,

if you want to move lists or descriptions or other fields, I'm afraid nothing beats the good old-fashioned copy\&paste.

List are trickier I guess: you have to start selecting just below the title and then once you have all the element, simply paste them into a new list.

With all that said: trello won't track your activity.

I hope my guess helped somewhat.

Cheers,  
Krisz
Adding member to a card while keeping the board private?
Asked by Brittany:

Hi all! Is it possible to keep a board private and to just assign a card on the board to a team member without them being able to view anything else on that board? Thanks!


Answers:
author: Matthew N
body: Hello Susan

With Trello, permissions are board specific. At this time, Trello is not able to offer card specific permissions. This is a feature request that has been received, so hopefully this can be implemented in the near future. For the time being, you'll need to have separate boards for privacy.

comments: author: Brittany
body: Got it. Thanks for the reply! I look forward to seeing that feature eventually.
Is there a way to list all of my cards from all boards on my mobile devices?
Asked by Karen Phillips:

I know it is possible using a desktop, but that's not always an option for me.


Answers:
author: Matthew N
body: Hey Karen

If you're using iOS: If you go to the "search" tab use **@me** search operator and it will bring up all your assigned cards from across all boards.

[Here's instruction](https://trello.com/c/OYBtbLnE/358-view-your-cards-in-the-my-cards-page-and-widget) for Android devices.

comments: author: Tessa Tuteleers
body: Hi Matthew,

is it also possible to find all tickets in general, even if you're not assigned?

Thanks!


author: Karen Phillips
body: Thanks Matthew. It's just what I was looking for.
"Download Attachment" option unavailable in Safari 10.1.2
Asked by Spencer Creelman:

When using Trello in Safari I've noticed that I can't download any attachments because the option isn't appearing. When using Chrome there's a link underneath the date added but when I use Safari the link doesn't appear.

Is this something that I can fix, or does it need to be fixed on Trello's end? Is there a workaround that I can use to download files through Safari?

Thanks!


Answers:
author: Matthew N
body: Hey Spencer

Can you try clearing your Safari browser cache and see if that resolves the issue?

comments: author: Spencer Creelman
body: I've tried that now and it hasn't resolved the issue.

I did, however, try clicking the "open in new tab/window" icon to the right of the attachment name and instead of opening in a new window, it downloads the file. So... I guess this is the workaround I was looking for? Although now it seems like I've found two bugs, even though my own issue isn't nearly as pressing anymore.

Thanks!


Tags: attachment

download

safari
How NOT to embed youtube video?
Asked by Iysbaera:

I want to add a video(-s) to a trello card's comment as a link without embedding it.  
But every time i tried it, it just automatically embeds it.  

It's a huge problem when you want to add links to multiple videos and all of them become embedded!


Answers:
author: Vatroslav Mileusni?
body: For those still looking for the best way to do this, like I am, I've found that this works:

1. Paste the video URL in the comment without "https://". Example: "[www.youtube.com/watch?v=AyfupeWS0yY](http://www.youtube.com/watch?v=AyfupeWS0yY)"
2. Save the comment. ? Video not embedded.
3. Edit the comment and add "https://" before the URL. Example: "<https://www.youtube.com/watch?v=AyfupeWS0yY>".
4. Save the comment. ? Video still not embedded, but URL changes to the name of the video.

comments: author: ????
body: great, thank you!


author: Samuel Garratt
body: In confluence I had the same issue and what worked for me was paste the video link (embedding occurs) then do a Command + z (to undo it) and the youtube link remains without the emedding


author: Mike
body: Hi Michael,

There sure is! If you drop the http(s):// at the beginning of the link, Trello will not pick that up in the same way, and will not embed the video!

comments: author: Hugh Hotmail
body: It still previews the video. This is a massive annoyance and a huge oversight and UX error the Trello team has made


author: ???
body: [@Mike](/t5/user/viewprofilepage/user-id/1126328) I would like to add my experience here too.

What you suggested did work, provided that the youtube URL was written without http(s) protocol ++when the comment was first written++ . Editing the comment after the preview was attached did not help. If you want to strip the preview from existing comment, there currently seems to be no option to do so. In fact, even if you delete the URL in the said comment, the attached preview still persists. **One must delete the comment to remove the embedded video,** which might not be a feasible option.

It would help if user could either control whether or not to attach preview, or be able to edit them afterwards. For example, Slack offers the latter.

Now, this I think is a bug: **when the comment has a markdown denoted code block which includes youtube URL, Trello unexpectedly picks it up and tacks embedded video to the comment, despite the text URL not treated as a link.** This is really annoying in case of things like bug report, since the video content is not the concern here, and only adds distraction.

Please provide capability to control the auto video embedding.
Trello and Adobe Creative Cloud
Asked by Mark Fulton:

Is it possible to link Trello with the Creative Cloud?


Answers:
author: Mike
body: Hi Mark,

There's no native integration between the two, unfortunately.

That said, if you can generate links to the files on CC, you can always attach those links to Trello cards, there just won't be any metadata or communication between the two services!


Tags: adobe

cloud
how can i get statistics about the users entering specific pages in our confluence?
Asked by Itamar levi:

Hi,

I want to track the amount of traffic in our company confluence pages, for BI purpose.

I'm sure that there is a way to get these statistics, I just don't know how.


Answers:
author: Joshua Sneed Contegix
body: Hi Itamar levi,

You probably want to check out [Analytics](https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/). Cheers!


Tags: cloud
how to remove confluence alone from my account
Asked by Shekar S:

i am not using confluence, how to delete that from my Jira account


Answers:
author: Walter Buggenhout
body: Hi [@Shekar S](/t5/user/viewprofilepage/user-id/4264828),

The procedure to remove a product from your site is described [in the documentation over here](https://confluence.atlassian.com/cloudkb/reset-and-delete-all-data-from-your-cloud-site-691012037.html#:~:text=On%20your%20cloud%20site%2C%20go,DELETE%20into%20the%20field.).

Be aware that all data from Confluence will be deleted completed, so make sure this is absolutely what you want!

Hope this helps!

kr,

Walter


Tags: cloud

confluence-cloud
Export spaces from Atlassian Confluence 3.3
Asked by Valentin Smoliy:

Greetings!

Could you please advise how wiki spaces can be exported from the Atlassian Confluence 3.3 to Confluence Cloud?


Answers:
author: Nic Brough -Adaptavist-
body: Cloud only accepts exports from Confluence 5.something and above (I can't remember the exact number). In fact, I've seen some simple Confluence exports from version 4 go straight into the Cloud, but it's not supported and hence not recommended. It is very strongly recommended that you get on to "latest" before you migrate.

There is no chance of importing from 3.3. The storage of the content is totally different in version 4, and you'll need to upgrade from 3 to 4 to get it converted to something Cloud might be able to read.


author: Alexis Robert
body: Hi [@Valentin Smoliy](/t5/user/viewprofilepage/user-id/4264614) ,

there are a couple options, I guess it depends on how many pages and spaces need to be moved. If you only have a few pages (less than 100) the easiest way is probably to manually copy each page.

If you have lots of pages/spaces however, you could first upgrade the Confluence instance to 7.x version and then use the Confluence Cloud Migration assistant : <https://support.atlassian.com/migration/docs/confluence-cloud-migration-assistant/>

There are also API that you can use to automate this process. You can find more information here :

<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>

Let me know if this helps,

--Alexis

comments: author: Valentin Smoliy
body: Unfortunately we have already expired license and upgrading to the 7.x needs new license I guess.


author: Alexis Robert
body: If you're not using it in production, you could always apply a trial license (you can get one from my.atlassian.com) and perform the upgrades before migrating


Tags: cloud

confluence-cloud
Looking to post a page document with privacy
Asked by Bhavna Puri:

Looking in for the posted document privacy in Free account. As in i have posted a document say of 2 pages where i want if i share the page with external user then at first instance i make him visible only 1 page of my document and to read full he takes the permission from me


Answers:
author: Ang?lica Luz
body: Hello [@Bhavna Puri](/t5/user/viewprofilepage/user-id/4264612),

Welcome to Atlassian Community!

When it comes to permissions and restrictions, it's not possible to share pages with external/anonymous users in Free plan.

All logged-in users (licensed users) will be able to view all pages.

For more information, please check the documentation below:

* [Manage permissions in the Free plan of Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/)

If you have any other questions regarding this matter, please let us know.

Kind regards,  
Ang?lica

comments: author: Bhavna Puri
body: Hi thanks for the reply !

If I upload PowerPoint presentation then in that case how will i restrict users to view slides level wise, for instance there are 10slides and i want any user to first see 4slides and then ask for pending slides to be read


author: Ang?lica Luz
body: Hi Bhavna,

The PowerPoint macro doesn't have many options, so it's not possible to restrict slides.

On Server, this option is available, but it was not implemented on the Cloud version.

There is a feature request suggesting the implementation of this ability:

* [Powerpoint macro - ability to present specific slide in presentation](https://jira.atlassian.com/browse/CONFCLOUD-67717)

Please, click on vote and watch to receive updates about the feature.


Tags: cloud

confluence-cloud
Is there a way to link an excerpt of the same page, similar to how the table of contents works?
Asked by lisa.schwetlick:

Hi,

I was wondering if it is possible to link an excerpt of a page on that same page similar to the table of contents so then when it is clicked on, it will jump to the relevant section on the page?

Thanks in advance :)


Answers:
author: Kian Stack Mumo Systems
body: [@lisa.schwetlick](/t5/user/viewprofilepage/user-id/4264483),   

Thanks for the question! Do you know if you are on Cloud, or server? You should be able to tell if you are on cloud because your URL will look like <https://something.atlassian.net/wiki>. If it doesn't look like that, you're on server.   

If you are on the server, you have the option of using the [anchor macro](https://confluence.atlassian.com/doc/anchors-139442.html). If you are on Cloud, you don't have that option. The only "anchors" you have are the headers. You can always get to a header by navigating to the \<page URL\>#header-name. For example, <https://mumosystems.atlassian.net/wiki/spaces/CHEC/pages/1220870145/Manage+Departments#Import-Departments>.

comments: author: lisa.schwetlick
body: Thanks Kian!

I must be on Cloud then, but I managed to find a workaround by navigating to the table of contents and copy the URL from there.