youngmon/atlassian-qna huggingface dataset:
Maintain hyperlinks when using Transformer and Formatwiki
Asked by Tommy Str?mme:

Hey,

I use formatwiki to format the width of the title fields in a table properties report.

Looks like this:

FORMATWIKI("{cell:width=250px}" + T1.'Title' + "{cell}") AS 'Title',

Problem is that that will turn the title into plain text and the hyperlink to the actual case is lost. Any way around this?

Tommy


Answers:
author: Stiltsoft support
body: Hi [@Tommy Str?mme](/t5/user/viewprofilepage/user-id/5381475) ,

Please use commas instead of pluses - please check this example from our documentation <https://docs.stiltsoft.com/tfac/dc-server/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Preservinginitialcellformatting>

comments: author: Tommy Str?mme
body: Perfect!  

And lightning fast as always I might add :-) Cheers!!

Tommy


author: Marc - Devoteam
body: Hi [@Tommy Str?mme](/t5/user/viewprofilepage/user-id/5381475)

This part of the documentation might help you to find your solution.

<https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Creatingclickablelinks>

Otherwise I think you can reach out to Stillstoft support to help you out.


Tags: confluence-data-center

data-center

filter

formatwiki

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Audit Log debug information
Asked by Dmitri Bukovski:

Hi everyone,

I noticed that Audit log has missing entries on Confluence DC 8.5.5, I wanted to check the dynamics of the user groups and noticed that some of the active users have no entries related to their user group assignments.

Do you know if there's a way to check Confluence errors related to audit logging? My best shot is to try confluence-logs, but I don't know what should I look for. Any help is much appreciated!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: If there were errors, I would also expect them to be in one of the confluence log files, assuming you have the configurations set at the level that would catch them.

<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

However, how have you determined there were errors? Not all actions are saved to the audit logs, and I believe it gets scrubbed over time.

comments: author: Dmitri Bukovski
body: Hi, Shawn,

To see if the data is intact, I check that all the currently existing users have entries related to their creation and assignment dates. I noticed that the number of users in the user group does not match the data from audit events related to Users and groups section.

I thought that it might have something to do with the logs cleanup and that the older events had been already purged, but I saw a number of relatively new users added this year who had no entries about the time they had been created and assigned to groups.


author: Shawn Doyle - ReleaseTEAM
body: I would also expect those to stay in the logs. I think your best bet is to enter an issue with Atlassian support.


Tags: audit

audit-log

confluence-data-center

data-center
Guest
Asked by Alice Park:

Why can we not add guests to a document? The option is there but the "Add" button is greyed out, even when you input the email address. Is this feature broken?


Answers:
author: Teodora V
body: Hi [@Alice Park](/t5/user/viewprofilepage/user-id/5450590)

Are you the admin of the instance? Only organization or site admins can invite guests to Confluence following these steps (you can read more on the [**Support Documentation portal**](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/))  

1. Go to [admin.atlassian.com](http://admin.atlassian.com/). If you have more than one organization, select the one you want.

2. Select **Directory** \> **Users**.

3. Select **Invite users**.

4. Add the email addresses of the guests you want to invite. (You can invite up to 10 guests at time.)

5. Open the product role dropdown for Confluence.

6. Unselect the **User**role.

   1. If you don't unselect this, the user will be considered a regular paid user.

7. Select the **Guest**role.

8. Make sure to select the correct role for all other products. (Guests are only available in Confluence.)

9. If in doubt, skip the **Group membership** field. It's not required.

10. (Optional) Personalize the email invite that the guests will receive.

11. Select **Invite users.**

comments: author: Alice Park
body: Hi Teodora! Appreciate the help/steps but still no luck. I own the space I'm trying to send, and also asked the company admin to try but he was also unable to. Any other tips?


author: Barbara Szczesniak
body: [@Alice Park](/t5/user/viewprofilepage/user-id/5450590)

* How far in the steps that [@Teodora V](/t5/user/viewprofilepage/user-id/78696) listed was your admin able to get to? Did they get all the way to step 11, but the **Invite Users** button was not available?
* Are you trying to add more than 5 guests per paid user?
* Are you trying to add users as guests who were previously paid users in your site?

You have indicated that you are on the Premium plan, so, if we cannot help you resolve this, your Site/Org Admin should be able to contact Atlassian Support for assistance.


Tags: cloud

confluence-cloud
Is there an API endpoint to get the time of creation and the time of update of a confluence page?
Asked by Himanshi Badgali:

I want to fetch the time at which a confluence page was created and also want to get the time at which the last update was done to that page. Is there any existing API that I can use for this purpose?


Answers:
author: David Nickell
body: Yes. I use this:

***myuyrl*** /rest/api/content/search?cql="***CQL_Query***"\&expand=history.lastUpdated,version,space,container\&limit=500

**Where CQL_Query** = lastModified\>="2023-09-01" and type=page

in Power BI -- it looks like this:

![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/311531iE9E02448E9978954/image-size/large?v=v2&px=999 "Confluence.png")


Tags: cloud

confluence-cloud
Automation to add a specific label to child pages
Asked by Tim Stockford:

I would like to add some automation that adds a specific label to child pages of a parent page

e.g.

Parent Page is called "TopicA Landing page"

Scenario 1: Child page is created, label "TopicA" automatically is added

Scenario 2: An existing Page is moved from another location to become child page, label "TopicA" automatically is added

Thanks


Answers:
author: Marc - Devoteam
body: Hi [@Tim Stockford](/t5/user/viewprofilepage/user-id/5450568)

Welcome to the community.

I think this can work, but I have a lot of doubts.

1. How does the rule know what part of the parent page should be the label?
2. What if someone changes the parent page title, the new sub pages will have a different label!
3. What if the Main page is moved to become a child page of another parent?

comments: author: Tim Stockford
body: Hi Marc,

Thank you for the quick reply. I see the challenge.

1. It could be a rule that applies a label that is statically defined in the workflow (and not dynamically interpreted from the title).
2. Shouldn't be a problem if the label is statically defined in the worklow?
3. Good point. It doesn't have to remove other labels, I would just like it to add a specific label to the child pages. So I guess in theory if the parent was moved to become a child of another page which had a similar workflow (maybe applying a label called "TopicB"), then it would add a "TopicB" label to this parent and child pages... which is ok.

So in the example above, the automation workflow would reference a specific page that is the parent, and also references a static label defined as "TopicA" in the workflow.

Does this make it more achievable?


author: Marc - Devoteam
body: Hi [@Tim Stockford](/t5/user/viewprofilepage/user-id/5450568)

How do you define workflow, as Confluence has no workflows.


Tags: automation

cloud

confluence-cloud

macro
Change format type block
Asked by Konstantin Zhabko:

Hello. I have two spaces. I create articles but I see different types of editing tools in the format block. See pictures.

1. common view

![Screenshot from 2024-03-12 12-38-38.png](/t5/image/serverpage/image-id/311523i25A118AB4C209C26/image-size/large?v=v2&px=999 "Screenshot from 2024-03-12 12-38-38.png")

2. Desired view

![Screenshot from 2024-03-12 12-39-57.png](/t5/image/serverpage/image-id/311524i98F8843D1D63CD8E/image-size/large?v=v2&px=999 "Screenshot from 2024-03-12 12-39-57.png")

How to select the desired instrument block


Answers:
author: Marc - Devoteam
body: Hi [@Konstantin Zhabko](/t5/user/viewprofilepage/user-id/3385940)

The second is the old editor that was used in on-prem versions and in the initial Confluence Cloud.

This editor is not available anymore for new content

The only work around I can give is, if you have existing documents that depend on the legacy editor, you can open a "new" page in the legacy editor by copying one of these documents, changing the location and name as desired, and removing all old content.

This technique has been mentioned before in this community, so perhaps you're already aware of it.

comments: author: Konstantin Zhabko
body: Thank you. The new editor for me is not good because I can't create the table for defined rows and columns like in the old editor. In this case I every time create a table 3 x 3 and add or remove columns or rows. it awful.

Maybe you know how to fix it?


author: Marc - Devoteam
body: HI [@Konstantin Zhabko](/t5/user/viewprofilepage/user-id/3385940)

Currently this is not possible, see feature requst [CONFCLOUD-68295](https://jira.atlassian.com/browse/CONFCLOUD-68295)


Tags: cloud

confluence-cloud
???????????
Asked by ?? ?:

????????????

???????????????????????????????????????????????????????????????????????????


Answers:
author: Kishan Sharma
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/5148521)

?????????????????????????????????????????????????????????????????????????????????????  
???????????????????????[?????](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/) ??????????

Page restrictions can be configured to limit editing privileges to a select group of individuals, while allowing others to view the content without making any changes. This applies to whiteboards as well. Please refer [this link](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/) to know how you can add or remove page restrictions.


Tags: cloud

confluence-cloud
public pages without confluence header
Asked by Dennis Celen:

Hi there

is it possible to remove the header of confluence on public pages?  

<br />

![Schermafbeelding 2024-03-12 103529.png](/t5/image/serverpage/image-id/311514i5AD132F91D279F15/image-size/large?v=v2&px=999 "Schermafbeelding 2024-03-12 103529.png")


Answers:
author: Kristian Klima
body: [@Dennis Celen](/t5/user/viewprofilepage/user-id/5121422)

If you want to de-skin Confluence and make it prettier and/or more functional, I recommend

* [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview&hosting=cloud) for a full fledged Documentation center on your own domain (paid app by K15t, also works with private spaces)
* [Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?hosting=cloud&tab=overview) for public spaces that you just want to de-Confluence (free app by Seibert Media/Appanvil).

Disclaimer, I'm using Viewport at work and building a private site with Spacecraft.


Tags: cloud

confluence-cloud
Limit releases to display on Jira Roadmap gadget
Asked by anne_gerten:

Hi,

I really like the Jira Roadmap gadget display on the Jira Dashboard side.

Now, I would like to show only certain selected releases on that dashboard. Is that possible in any way, or does Jira have any other way of displaying roadmap info like this?

Thanks.


Answers:
author: Vronik
body: Hi

Look at this

<https://community.atlassian.com/t5/Jira-questions/JIRA-Road-Map-gadget-how-to-use-for-Components-instead-of/qaq-p/618066>

<https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/>

<https://jira.atlassian.com/browse/JPOSERVER-140>


Tags: cloud

jira-cloud
Can I use Jira to just singly manage my projects as in not have a team?
Asked by Shailaja Suryawanshi:

Can I use Jira to just organize my work for myself \& not have a team assigned to my project?


Answers:
author: John Funk
body: Hi Shailaja - Welcome to the Atlassian Community!

Of course! You can have individual projects for a single person or a project for a team with several members.

comments: author: Shailaja Suryawanshi
body: great thanks!!


Tags: atlassian-support

jira-unknown-hosting-type

unknown-hosting-type
Mapping Severity from Jira IHM Tickets to Opsgenie
Asked by Hritwika.Dubey:

Hi,  

We are currently integrating Opsgenie with Jira, and we've encountered an issue with mapping severity levels for IHM tickets.

In our organization, we use severity for Jira IHM tickets, whereas Jira OSC tickets use priority. Opsgenie appears to only support mapping the priority field from Jira, which works fine for OSC tickets. However, for IHM tickets, this limitation prevents us from correctly mapping severity levels to Opsgenie alerts.

This mismatch is causing us to receive unwanted or unnecessary alerts for IHM tickets because the severity information isn't being utilized.

Is there a way to map the severity field from Jira IHM tickets to Opsgenie, or any workaround to achieve this functionality?


Answers:
author: Hritwika.Dubey
body: [@John Funk](/t5/user/viewprofilepage/user-id/5415940) thank you for acknowledging this questions but can you please help me with it?   
I would really appreciate it : )


Tags: cloud

field-mapping

integration

jira-service-management

jira-service-management-cloud

severity
Scheduled trigger does not work but 'run rule' works
Asked by Steve Nguyen:

Hi,

All of my scheduled automation stop working all of a sudden. To simplify things I created a test automation to send me an email running every 10 minutes. Selection selected on simply run the conditions and actions without providing issues.

Audit log is not showing any error. It just doesn't run but it will run once if I clicked the Run rule button.

How can I troubleshot this further?


Answers:
author: Carla Ann Rowland
body: my cron expression generator is: 0 0/10 \*?\* MON, TUE, WED, THU, FRI \*

and it is triggered every 10 minutes starting on the hour any day of month any month every work day any year.


author: Carla Ann Rowland
body: ignore


author: Carla Ann Rowland
body: Need more info:

Was there a recent upgrade to your Jira Instance?

What is the cron expression?

comments: author: Steve Nguyen
body: No recent update and I was using Fixed rate of every 10 minutes.

Cron expression was tried like so \<0 10 0 ? \* MON-FRI\> but that too did not work.


author: Carla Ann Rowland
body: Hi [@Steve Nguyen](/t5/user/viewprofilepage/user-id/5424836) check the Scheduler settings there may be an error there. It may have been inadvertently turned off or there are other space issues impacting it. Here is reference materials: <https://confluence.atlassian.com/adminjiraserver/scheduler-administration-1141980997.html>


Tags: data-center

jira-data-center

jira-server

server
When a given field changes on Project A, I need to update the label of its linked issue.
Asked by Matias Coaker:

I have a Project A with linked issues on Project B. When a given field of the issues in Project A changes, I need to update the label of the linked issue in Project B.

I tried this using rules but to no avail so far, mostly because the Edit Issue action refers to the trigger issue and doesn't allow to change it.


Answers:
author: Mikael Sandberg
body: Hi [@Matias Coaker](/t5/user/viewprofilepage/user-id/5551826),

Welcome to Atlassian Community!

Are you using a branch to get to the linked issues? Your automation should look something like this:

![Screenshot 2024-07-24 at 9.56.25?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/337705i255987A860D63614/image-dimensions/271x263?v=v2 "Screenshot 2024-07-24 at 9.56.25?AM.png")

comments: author: Matias Coaker
body: Hey Mikael, I'm using that structure, what I can't do is set the label on the linked issue (does Transitioning the issue, the last step in the flow there, allows you to edit the linked tickets?)

Thanks!


author: Mikael Sandberg
body: Yes, since you are in a branch the focus is no longer on the issue that triggered the automation, so yes you would be able to edit the linked issue and set the label.


author: Matias Coaker
body: amazing, thanks!


Tags: automation

cloud

jira-cloud
Project permission access: create issue
Asked by Etienne Herlaut:

I created a role for my project for people to only be able to create an issue.

I tested it out with a colleague who had this role but could not create an issue.  
However, when I added the *Transition any issue* from *Work on "..." issues*, he then was able to.

The create transition doesn't have particular rules.


Answers:
author: Trudy Claspill
body: Hello [@Etienne Herlaut](/t5/user/viewprofilepage/user-id/5339292)

Welcome to the Atlassian Community.

When the user was unable to create the issue, how did that restriction manifest? Could they open the Create Issue dialog? Could they fill in fields? Did the get an error when they clicked the final Create button?

Did you try using the Permission Helper to explore why they could not create the issue?

<https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/>

comments: author: Etienne Herlaut
body: I realised that they actually had the right to do so, the create button was just not appearing on the board under the open status. They could create an issue from the button at the top. Sorry, mb


Tags: cloud

jira-cloud
Cannot use Jira on chrome
Asked by Derrick Snider:

I've been unable to log in to Jira on Chrome for months, our org started migrating recently. I have been able to login to Jira/Confluence on Safari and Firefox. My IT says it's an issue with Atlassian. I tried incognito, and removing all history and cookies in chrome to no avail. My Idp is Duo.  

I keep seeing this message from Atlassian:

"Hmm... We're having trouble logging you in. {#toc-hId--351521672}
------------------------------------------------------------------

We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again."


Answers:
author: Valeriia_Havrylenko_SaaSJet
body: Hi [@Derrick Snider](/t5/user/viewprofilepage/user-id/5551804)

Have you tried clearing out your browser data? That has worked in the past i have had issues loading JIRA in chrome.

Also to reload the current page, ignoring cached content in Chrome use "Shift + F5" hotkey. And you don't need to restart Chrome several times ;)


author: shib saha
body: Hi [@Derrick Snider](/t5/user/viewprofilepage/user-id/5551804) , There might some chrome extension which is causing this issue. Atlassian cloud are most compatible with Chrome browser, for more info check this article <https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/> .

Thanks


Tags: cloud

jira-cloud
Am facing issue while passing JSON to update "Status" column using Power Automate
Asked by Nagaraju Kokkilagadda:

Am getting below error while updating "Status" column. Remaining columns i can able to edit.![JIRAIssue.png](https://community.atlassian.com/t5/image/serverpage/image-id/337693iE5955D5738C9D24F/image-size/large?v=v2&px=999 "JIRAIssue.png")


Answers:
author: Dick
body: Hi Nagaraju,

I take it that you've checked the project screen schemes down to the screens used therein?

Those should contain the desired "status" field.


Tags: cloud

jira-cloud
429 - Too many requests
Asked by Mikhail Stepanov:

We just created a trial app with Jira.  
I just added column in Kanban board and it kicked me out with 'too many requests'  

Is it normal? Jira board was setup an hour ago at max.

How often is it going to occur?  

* Log reference: **8fce2255-b7cf-41e8-a314-96c1661da5b0**


Answers:
author: Jim Knepley - ReleaseTEAM
body: Hi [@Mikhail Stepanov](/t5/user/viewprofilepage/user-id/5551780)

The Atlassian cloud API has [rate limits](https://developer.atlassian.com/cloud/jira/platform/rate-limiting/) to access the API, which is almost certainly what you're bumping up against. Your code should handle a "429" response appropriately.

"What are the rate limits?"
> REST API rate limits are not published because the computation logic is evolving continuously to maximize reliability and performance for customers.


author: shib saha
body: Hi [@Mikhail Stepanov](/t5/user/viewprofilepage/user-id/5551780) , It doesn't matter when the board got created, if the project has more than 1000 issue it throws this message.

You need to filter the issue based on some parameter like labels or components or simply don't include the Done issue in the board filter, this way you will have less than 1000 issue and your board will behave normally.

Hope this is helpful. Thanks


Tags: cloud

jira-cloud
Hi, Sprint Report shows issues as "as added" after i start the new sprint
Asked by Arun, Akila:

I closed the sprint today morning at 8.11am and opened the new one in few minutes around 8.15am. This is the first time I am closing and starting on the same day, few minutes apart. Whatever stories that got moved from the last sprint to the current sprint is reported as added issues to the sprint which is incorrect. Wondering if this is because of closing and starting the sprint immediately?


Answers:
author: Arun, Akila
body: When I closed the previous sprint, the pop up usually comes saying these are the 'unfinished' ones that will go under the next following sprint, and I hit OK to proceed. JIRA automatically pushed the 'unfinished stories (not done)' to the sprint following then I started that new sprint. This is how I usually did in the past with no issues but causing problems just this time.

Are you saying that you push the 'unfinished' stories manually to the future sprint before I close out the sprint?

I think Jira wasn't caught up with the updating to the new sprint on those stories. Or Jira had a glitch and that's why its showing that you completed one sprint \& started the next one within few minutes. is that a possibility?

comments: author: Lucas Lombardo
body: *"When I closed the previous sprint, the pop up usually comes saying these are the 'unfinished' ones that will go under the next following sprint, and I hit OK to proceed. JIRA automatically pushed the 'unfinished stories (not done)' to the sprint following then I started that new sprint."*--\> I confirm that I do the same on my side and it works properly. So yes maybe a glitch on your side...I hope it doesn't happen again!


author: Lucas Lombardo
body: Hello,  

When you closed the previous sprint, where did you pushed the stories not done (backlog, future sprint waiting to start) ?  

On my side I always close the sprint N-1, send the not done issue in the future sprint, and open the sprint N directly after and I do not have this issue, so it is not coming from the time between those actions.


Tags: cloud

jira-cloud
Fieldtyp URL Field - default value - more than 255 characters
Asked by Anette Noll:

Hi,

have reached limits with this simple matter ..... how can I set URL with more than 255 characters default in custom field "URL field"?

Thanks for feedback.

![Jira 1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/337684iDC8BB47FEB11C727/image-size/large?v=v2&px=999 "Jira 1.JPG")


Answers:
author: L?gia Zanchet
body: Hi Anette.  

I'm afraid this is not possible, is hard coded, and we had a feature request for this that was closed   
<https://jira.atlassian.com/browse/JRACLOUD-47759>  

### Workaround {#toc-hId-2146646256}

Use URL shortener to make shorter URLs  

Thanks!


Tags: cloud

jira-cloud