youngmon/atlassian-qna huggingface dataset:
Can a template be copied?
Asked by David Moody:

I have created a template to be used in my confluence space. I would like to copy this template to be used to create another template that has the same look and feel but perfoms another function. Is there a way to copy templates so they can be edited?


Answers:
author: Stephen Deutsch
body: It's possible to copy a template, but it's a little complicated. Are you running Confluence Server? You'll need to install the [Confluence Source Editor](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor/server/overview) plugin.

Then, edit the Template, and you will see a \<\> symbol in the upper right of the editor.

Click that and copy the entire text.

Next, Create a new blank template and save it.

Then, click edit again, and there will be the \<\> symbol in the upper right corner of the editor again. Click there, then paste the text that you copied before over the existing text (you can delete it first, or select everything and paste).

Click Apply, and now the new template should be a duplicate of the old one, and you can edit as necessary.

comments: author: Rafael Corredor
body: Hi,

Did it work? I have tried it but no success.

Thank you


author: subham patra
body: Didn't work for me either. Any other suggestion please?


author: Frank Yu
body: It works for me. Thanks.


author: Michael Thomas
body: This seems to work only for user created templates. When I try to copy an atlassian template, the editor does not show the \<\> button.

What If I want to copy an atlassian template. I.e. I want to take the "Meeting note" template as a blueprint for a more specific Meeting note for my project?


author: Michael Aglas
body: doesn't work, when using variables... the page gets a mess otherwise


author: Shruti Sharma
body: Works for me too! Thank you for the simple and quick solution, [@Stephen Deutsch](/t5/user/viewprofilepage/user-id/781490) !


author: Frank Yu
body: [@Stephen Deutsch](/t5/user/viewprofilepage/user-id/781490) It works for my Confluence 7.4.6, thanks.

Well, an additional question, is it possible to apply a template for several spaces at the same time? (now it is working for one space by copy \& paste the source code) Because my customer need use the same template for a couple of spaces. It is not convenient to one by one space implementation. Or, do you know what plug-in(s) can realize my customer's goal? I appreciate for your suggestions.


Tags: questions-for-confluence
Dynamic filter of space content
Asked by Lucie Dolinova:

Hello,

I'd like to know if it is possible to make in Confluence a dynamic filter of a space content. Imagine that I have a page with links to other Confluence pages and there is several level hierarchy between the links (like page tree).

I'd like to have filter with check boxes for example in order to choose what links/pages I want to filter on different hierarchy levels. It's like choosing the right ingredients for the best pizza? Can I do that with some plugin or customization?

![Confluence filtered space.png](/t5/image/serverpage/image-id/4411i232BA66BD0A3D0AF/image-size/large?v=v2&px=999 "Confluence filtered space.png")

Thank you,

Lucie


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Lucie,

You can use [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro to filter this table.
Microsoft TMG and Confluence
Asked by iamjustice@list.ru:

Hello!

We have a big problem. If users connected with company TMG from out network - Confluence cant view SSL connection. And after this mobile plugin doesnt rendering. As I see, its problem with Base URI server. Browsers uses http over https, if not SSL connection.

How repair this?


Answers:
author: Helpdesk MF
body: After Upgrading Confluence (5.95 to 6.3.3), our external Users have problems with editing Content. Seems to be an Friewall Issue due to SynchronyProxy. We work over https on Port 8444 and secure the Plattform over tmg and Asa. I need to know how i have to setup Confluence https and Forefront tmg to work together with the new synchrony Proxy. Base URL looks like <https://xxxxx.xxxxx.xx:8444> for internal and external Users. Internal Users don?t have any Problems. The internal users don?t use the tmg.


author: AnnWorley
body: Please let us know more, to help us understand.

Is it that mobile devices cannot connect because SSL is terminated at the TMG instance? Or, you cannot render the mobile plugin on the Confluence admin page because of an SSL issue?

Is the base URL set to https or http? No matter where SSL is terminated, the base URL should match the URL being used in the browser.
How to insert JIRA-Issue-Link as MACRO via API into Confluence-Page?
Asked by Thomas Tausend:

Hi Folks!

I'm doing Confluence-Page synthesizing via VBA.

Now I need to insert JIRA-Tickets into the page. When I just insert the URL into the HTML-Source-Code, the page ends up with displaying the URL instead of converting it to the nice JIRA-Macro. No matter if just the plain url or inside an \<a\>-Tag...

When I insert the same URL via copy \& paste into a page the conversion is done on the fly (so it's not a base-url-issue...).

Can anyone give me a hint how to synthesize my page including JIRA-Macros?

Best regards \& greetings from Germany

Thomas


Answers:
author: Thomas Tausend
body: Ist there really NOBODY here, who can at least GUESS how to solve this?!

Challenge still exists - tried everything I can think of... .

Best regards,

Thomas


Tags: jira

macro

url

visual-basic
"Something went wrong after loading the editor." Confluence behind NGINX reverse proxy
Asked by Jon Kensy:

Hi all - running Confluence behind an NGINX reverse proxy w/ SSL off-loading. I have followed documentation on configuring Confluence for reverse proxy. I can reach the Confluence main page, I can log in, I can see my home page, but when I go to create a knowledge base article I get "Something went wrong after loading the editor."

UPDATATE: I just disabled collaborative editing and now everything works. However, I'd like collaborative editing enabled... but at least this gives me a hint/direction on this issue...

I can't figure out why - any suggestions? Thanks!


Answers:
author: Shannon S
body: Hi Jon,

We have a few more resources regarding Collaborative Editing and a reverse proxy that you may not have seen, since it's separate from the Confluence documentation on the subject.

First, you'll want to have a look at [CONFSERVER-46487](https://jira.atlassian.com/browse/CONFSERVER-46487?), which mentions the following:
> When behind proxy, /synchrony location should have explicit intercept errors off. Sites with reverse proxy setups sometimes have "intercept errors on" to redirect to standard site-wide 404 page. This breaks "Create" page functionality in Confluence 6 with collaborative editing on, which apparently uses 404 call, a solution in this case is, i.e. for nginx:
>
> location /synchrony {  
> proxy_intercept_errors off;
>
> Issue discovered and tested on Confluence 6.0.5 behind Nginx.

Secondly, there's a list of Reverse Proxy Issues from our [Troubleshooting Collaborative Editing](https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html) page that you can have a look at.

Further details on reverse proxy are available from our [Administering Collaborative Editing](https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html#AdministeringCollaborativeEditing-proxies) page.

Please feel free to take your time with those resources and do let us know if you have any questions.

Kind Regards,  
Shannon

comments: author: Jon Kensy
body: Excellent reply thanks Shannon - I will be checking into the documents you've posted!


Tags: editor

nginx

reverse-proxy
Can you link a custom JIRA report from Service Desk to Confluence?
Asked by Robert Horne:

Hi Community,

I am trying like my clients tickets from Service Desk to Confluence. I have set up a repository in Confluence per my clients and want to link all of their service tickets to it. This way, I can see all service tickets that were created by client. If there is a better to link, please let me know.

Thank you in advance.

Robert


Answers:
author: Shannon S
body: Hi Robert,

It sounds like you want to create a list in Confluence of all tickets created by a specific client. Is this correct? To accomplish this, I would recommend creating a [JIRA Issues Macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) with a specific filter for the desired client. You can even restrict the page to yourself if you do not wish others to see the page.

Can you tell us if this might resolve your issue, or if I've misunderstood your requirements in any way?

Kind Regards,  
Shannon


Tags: jira-service-desk
How to prevent concurrent update attachments
Asked by g:

In our team we've already had several times an attachment updated by person A and updated by person B, where the updates form person A were disapeared. It seems that A and B can open the same attachment and save the document where only the updates by the person who saved the attachment last remain.

What does Confluence offer to prevent this?


Answers:
author: Nic Brough -Adaptavist-
body: Natively, nothing, and technically, it can't anyway.

It doesn't "know" that more than one person is editing a file on another machine. There are some add-ons in the marketplace that implement locking, so you can flag an attachment as under edit by another user and prevent people using them, but there is no way to prevent two users downloading a document and working concurrently. Even the best locking system can't stop it happening, just warn people that someone else might be working on it.

comments: author: Mar?a Fern?ndez Castro
body: In document and code source management there is the concept of check in and check out that could be implemented. And if you don't download the document, but edit it in the server, the system should be able to notice there are two or more people in this situation. I wouldn't say there is no way to prevent that. Simply that it's not natively implemented.
Is there a possibility to identify pages without labels, by applying specific filters?
Asked by Sorin Tiron:

Hello,  

We started reorganizing the information from the confluence application and we want to easily identify pages that have been added without a label (in order to change them and identify them more easily in the future).  

Kind regards,


Answers:
author: Stephen Deutsch
body: Check the answer from [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) on this question:

<https://community.atlassian.com/t5/Confluence-questions/How-to-find-pages-in-Confluence-space-with-no-label/qaq-p/263864>
How do I create a column layout that responds to width?
Asked by Liz Canham:

Hi everyone. Please can someone help me?

I'd like my layout to have 3 columns for wider pages, that shrink and converts to 1 column when it reaches a specific width. An example is demonstrated in the 'Build a better team' section here: <https://developer.atlassian.com/?_ga=2.213467092.1913756130.1502358394-2089651600.1499935469>.

I've tried this by inserting HTML and CSS macros to the page and creating divs so that I can apply specific styles. I've also tried using the viewport tag. I'm relatively new to HTML and CSS so I think I might have to specify somewhere that I want to change to 1 column when the width reduces to a specfic value. How do I specify this using viewport in a format that Confluence recognises? I understand that Confluence uses CSS2 so I can't use media queries, is this correct?

I'm using the server version of Confluence, and already have a theme applied to our spaces to give us some custom functionality, so we cannot apply the Scroll Viewport plugin that otherwise I believe may help us.

Thank you everyone.


Answers:
author: StephR
body: You should be able to do this with CSS and HTML macros only. But this will depend slightly on the type of content you are displaying.

The best and simplest way to tackle this is to do the following:

1. Put an html macro in your page with html like

   ```
   <div class="columntest">
   ```

2. Put your content after this macro
3. Add another html macro with html like

   ```
   </div>
   ```

4. At the bottom of your page, add an html macro for your css and add the following:

   ```
   <style type="text/css">.columntest{
   -webkit-columns: 3 200px;
   -moz-columns: 3 200px;
   columns: 3 200px;
   }</style>
   ```

The way this works is that the 3 in the example above defines how many columns you desire. The 200px indicates the minimum width for the column before it reduces the column number. When there is no longer room to have columns at 200px each, it will reduce to one column.

You can also use columns to set the width between columns and various other attributes.

Once you save your changes, you should be able to resize your browser window and see the columns adjusting in real time.

I have attached a screenshot of the above in my editor.

![Screen Shot 2017-08-16 at 10.18.08 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/4727i4A387F7901EC52AC/image-size/large?v=v2&px=999 "Screen Shot 2017-08-16 at 10.18.08 am.png")

Please let me know if you have any further questions and if you need help with your specific usecase, please post more information on excatly the types of content you are adding in columns, your desired state, and the code you have tried.

comments: author: Liz Canham
body: Thank you for your reply Stephanie. I'm working on something else at the moment, but will get back around to testing your suggestion soon. I think the columns bit at the end is what I'm missing.
unable to import space
Asked by NC:

I am attempting to import a space from another instance of Atlassian Cloud and i am getting the following error, any ideas on what the course could be?

![2017-08-10_19-08-02.png](/t5/image/serverpage/image-id/4390i3DB7718E074A5C49/image-size/large?v=v2&px=999 "2017-08-10_19-08-02.png")


Answers:
author: Nic Brough -Adaptavist-
body: My squad have been doing a lot of Cloud imports recently and we've run into all sorts of different errors that hide behind that message.

I'm afraid it could be any one of a number of things, and as you need the logs to start diagnosis but don't have access to them on Cloud, the short answer is "we can't even begin to guess".

You should raise it with <https://support.atlassian.com/contact> as soon as possible. They can at least read the logs and tell you if it's a bug on Cloud, data it can't handle, or a broken export.
page access in confluence for subpages
Asked by Andreas Hubschneider:

Hi,

I'm also struggling with an issue but not sure if I'm right here :)

I have a page (1) with many sub-pages (2,3..)  
With (1) I have restricted access only for several user but for (3) I like to give access not only to see the page but also to edit the page - but the user should not have access to work on (1) or (2).

I hope it was clear what I like to have and yo ucan help me in this topic.

Additionally the user are from BCMW. That means they can already see the pages but cannot edit them.

thanks in advance!


Answers:
author: Nic Brough -Adaptavist-
body: Pages inherit their view security from their parents. If a user can't see page 1 and 2, then they can't see the child pages under them.

You'll need to open up 3's parent, or move it to a parent that the users can see.

Edit rights are not inherited, you can give people the right to edit 3 without granting it for 1 or 2.

(I have no idea what BCMW might be or how it is relevant)

comments: author: Andreas Hubschneider
body: thanks for quick feedback.

BCMW is some kind of doughter company - guess it is not relevant.

So if someone can see parent page all child and sub-child pages can be seen?  
Is there any way to block some childpages?


author: Nic Brough -Adaptavist-
body: Well, pages are visible be default, it's not "can see page because I can see parent".

It's the restrictions that cascade down. If you restrict a page, then all its children inherit that restriction. You can add more restrictions in the child pages if you want.


author: Andreas Hubschneider
body: ok, let's see what I can achive.

Many thanks!


Tags: restriction
I want to create a space which has pages and a file list
Asked by Ian:

I want to create a space which has pages and a file list so that the next time I want to create a space again it comes with the pages and file list automatically to avoid individually creating the pages and the file list again whenever I am creating a space.

Thank you.


Answers:
author: EPS Software Engineering AG
body: Hi Ian,

Have a look on the Marketplace. There are Add-ons which offer this funtionality.

Regards,  
Stephan


author: Nic Brough -Adaptavist-
body: You'll need to find or create a blueprint to do this.

comments: author: Ian
body: Thank you.let me create a blueprint.
How do I change the size of the text in the header of an Expand macro?
Asked by Leah Hakim:

I created a list of FAQs using the Expand macro and I would like to make the question larger. The macro does not accept HTML code.

How can I make the text in the question larger?

Thanks in advance!


Answers:
author: Stephen Deutsch
body: If you want to change the size of the text headers of all expand macros in the page, then you can use the following CSS:

```
.expand-control-text {
    font-size:130%;
}
```

You can put the CSS inside a user macro like this:

```
## @noparams
<style>
.expand-control-text {
    font-size:130%;
}
</style>
```

or you could install the last free version of the Content Formatting macros and put the code in the CSS macro.

comments: author: Leah Hakim
body: Thanks Stephen. Where/how exactly do I insert this? My HTML code looks like this:

```
<ac:structured-macro ac:macro-id="0e3a1d40-31c9-4e5b-81a5-e101af9462d3" ac:name="expand" ac:schema-version="1">
? <ac:parameter ac:name="title">Question</ac:parameter>
? <ac:rich-text-body>
??? <p>Answer </p>
????? </ac:rich-text-body>
</ac:structured-macro>
```

Where can I find the css that this page uses?


author: Stephen Deutsch
body: What you described in your comment is storage format, which is what Confluence stores in the background in order to generate your page. It is a form of XHTML, not actually HTML. HTML is what is shown when you are on a page and choose "View Source" in your browser. This is what the expand macro becomes once it is processed by the Confluence backend. This is what the CSS will affect. You can see this specific code by right clicking on the expand macro and choosing "Inspect".

If you have the HTML macro enabled, you can simply copy and paste this text inside:

```
<style>
.expand-control-text {
    font-size:130%;
}
</style>
```

and it will take effect on the page to increase the size of the expand macro header text.


author: Leah Hakim
body: Thanks very much Stephen, that worked fine!


author: Selvestre Raymundo
body: Can either of you show me a screen shot on where to paste this?

```
<style>
.expand-control-text {
    font-size:130%;
}
</style>
```


author: Filip Lindhe
body: Selvestre. If you are using the cloud you can use the "Style" macro to change settings of your expand macro.

For example add the follow text to the Style macro to change to bold and change size :

#com-atlassian-confluence .expand-control-text { font-weight: bold; font-size:130%; }


author: Coco S Chauss?e
body: Does this still work with the new editing format?


author: Anita Pinto
body: Hi Filip,

Can you please help me.

Would you know how to increase the font-size in a Digi Accordion?

I would really appreciate your response.

Thanks

Anita
Unable to integrate customized groups form customized OUs in Windows AD with Confluence
Asked by sed_anay:

Hi Team,

We have purchased Confluence license and configured on premise server. Now we are facing some issues while integrating customized groups form customized OUs in Windows AD with Confluence.

PLease help us to resolve this issue ASAP.

Best regards

Nandkishor Bende

IT Engineer


Answers:
author: Lars Olav Velle
body: The community cannot help you with this little information.

All we know is that something is not workling.

You\`ll need to provide some error messages at least.

-Lars
How many revision (backup file) confluence can keep
Asked by latheesh thottathil:

How many revision (backup file) confluence can keep ? is it unlimited ?


Answers:
author: Stephen Deutsch
body: According to the documentation (<https://confluence.atlassian.com/conf56/attachment-versions-658737034.html>):

* There is no limit to the number of attachments or attachment versions, provided that there is enough disk space.

comments: author: latheesh thottathil
body: Thanks stephen
I am editing an existing page and adding text but it doesn't display when viewing
Asked by lynne recktenwald:

I edit an existing page and add additional text. I then save it and reload the page to validate the new text is displayed, however you cannot see the new text. When I go back into the editor I either get the resume editing or I get no messaging but the text I added is there. so I htink it is saving, but it is not displaying. I do not have the app running that I saw mentioned in aother post. I am currently on Oracle 12 so it shouldn't be a database issue. We did recently upgrade to version 7.4 and I was not having this issue previously.

Any help would be greatly appreciated.


Answers:
author: Stephen Deutsch
body: You are making sure to press the "Update" button at the bottom of the page, aren't you? Confluence saves drafts automatically, but if you don't publish, then your changes won't show up in the final document.

Also, 7.4 is the latest version of JIRA, but Confluence is still only at version 6.3, I think.

comments: author: Stephen Deutsch
body: If it really is the case that all your users are saving and the changes don't show up, then I would contact Atlassian support for more specific help: <https://support.atlassian.com/> and "Contact Support"
Is there a database table in confluence by default, which stores page views ?
Asked by Avinash:

Hi,

Is there a database table in confluence by default, which stores page views or space views ? I would need query for last 6 months page vistors with dates. We are using 6.1.2

Thanks,

Avinash


Answers:
author: Nic Brough -Adaptavist-
body: Yes and no.

Yes because there is a function for tracking usage, and that has tables. No, because it is turned off by default, so there's no data being captured.  

Although there is tracking built in, it is not recommended that you enable it, especially on large installations, as it is known to cause performance issues.

comments: author: Avinash
body: Thanks for confirming. Would you suggest any third party addons ?


author: Nic Brough -Adaptavist-
body: I'd look at google analytics, because I've used it a lot before, and there is now an add-on that helps you implement it. But, also, there is a "view tracker" add-on by Bitvoodo which is pretty much bang-on for getting the raw data.


Tags: database

server