youngmon/atlassian-qna huggingface dataset:
How do I send a template email with a button on card?
Asked by Brigid Ottenbreit:

Hi there,

I would like to be able to send template emails with the push of a button or by adding a label to the card. I need the email to be send to the clients which have been added to the custom label in the card. I have seen this be done before but I am not sure how to integrate it into my board.

I would like to set up the email templates to be ready to go and send to client with custom fields automatically added (ie. client name \& address)

This would help to streamline a sales process I am creating. Clients would be receiving standard emails based on the spot they are at in their sales process.

Thank you


Answers:
author: Aron Gombas _Midori_
body: You could probably implement this using [automation rules](https://support.atlassian.com/cloud-automation/docs/confluence-cloud-automation/).

The trigger should be "Manual", which will display a button you can click to start the automation.

The action should be the "Send mail" which support smart values, i.e. you can use "variables" for client name and address.

(I am a bit confused why you implement this in Confluence, because this use case shoulds like a better match to Jira?!)


Tags: unknown-hosting-type
Inline links bug
Asked by Iuliia Snizhko:

Hi all.

I am forced to ask the same questions again because the problem is repeated and not solved yet.

<https://community.atlassian.com/t5/Confluence-questions/During-table-editing-inline-links-are-changing-to-URL-and-back/qaq-p/2425221>

Could you please advice?

Thank you in advance.


Answers:
author: Dan Breyen
body: Hi [@Iuliia Snizhko](/t5/user/viewprofilepage/user-id/4944314) I apologize as I don't follow the specific workflow you have listed in the other post. If this is something that happens to you repeatedly, and you've tried other browsers and maybe other users can experience the same behavior, I would suggest opening a ticket with [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) and have them chime in on what's going on. I took a quick look at [Atlassian's Jira site](https://jira.atlassian.com/secure/Dashboard.jspa) and couldn't find anything related, but maybe they can.


Tags: cloud

confluence-cloud
Issue using all functionalities of embedded excel file
Asked by Pat Breslin:

We use Confluence Cloud and I have embedded an excel file using (Microsoft Excel + Confluence) macro.

It allows for us to bring in an excel file and all of excels functions which is what we want...

When I "view full-sized workbook" via the button on the bottom right corner, it opens up fine but the data tab has the filter function greyed out. I assume I need to save a copy to my OneDrive in order to filter?

If that is the case, this is where I get an error... We are a local government agency which may or may not be playing a role in this issue.

I click on the button on the top right "Edit a copy" which then asks me to sign in to OneDrive. When I enter my email it comes back telling me that account doesn't exist.. This is only an issue via this login method... If I go to OneDrive.com and login with the same email then it works.


Answers:
author: Brant Schroeder
body: [@Pat Breslin](/t5/user/viewprofilepage/user-id/5129381) I would suggest contacting the app vendor. They should be able to provide some insight into how they provide authentication.


Tags: cloud

confluence-cloud

microsoft-excel
Pivot table and table transformer for running totals
Asked by Nags Subramanian:

Hi, i need a pivot table created with a running total.

Eg:

source table:

|---------|----|----|-----|
| Quarter | AM | GF | GWM |
| Q1 2023 | 1  |    | 3   |
| Q2 2023 |    | 2  |     |
| Q3 2023 |    |    |     |
| Q4 2023 | 2  |    |     |
| Q1 2024 |    | 3  |     |
| Q2 2024 |    |    | 9   |
| Q3 2024 | 3  |    |     |
| Q4 2024 |    | 7  |     |
| Q1 2025 |    |    |     |
| Q2 2025 |    |    |     |
| Q3 2025 | 4  |    | 12  |
| Q4 2025 |    | 8  |     |

Target table after table transformer macro should be using the running totals.

|---------|----|----|-----|
| Quarter | AM | GF | GWM |
| Q1 2023 | 1  | 0  | 3   |
| Q2 2023 | 1  | 2  | 3   |
| Q3 2023 | 1  | 2  | 3   |
| Q4 2023 | 3  | 2  | 3   |
| Q1 2024 | 3  | 5  | 3   |
| Q2 2024 | 3  | 5  | 12  |
| Q3 2024 | 6  | 5  | 12  |
| Q4 2024 | 6  | 12 | 12  |
| Q1 2025 | 6  | 12 | 12  |
| Q2 2025 | 6  | 12 | 12  |
| Q3 2025 | 10 | 12 | 24  |
| Q4 2025 | 10 | 20 | 24  |

is this possible? in Excel there is a pivot setting for totals as 'Running total'. can the same result be achieved using table transformer?

first table above is a pivot table. second table i am trying to achieve using a table transformer.

please let me know.

thanks

Nagarajan.


Answers:
author: Stiltsoft support
body: Hi [@Nags Subramanian](/t5/user/viewprofilepage/user-id/5397152) ,

You may use two options for the case.

The first one is to enable cumulative count in your Pivot Table macro. Please take a look at this abstract about where to find the corresponding checkbox: <https://docs.stiltsoft.com/tfac/cloud/managing-pivot-table-options-42239653.html#Managingpivottableoptions-Enablethecumulativecount>

The second option is to use the Table Transformer macro where you introduce the 'Quarter End Date' column:

![Wed 16-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/320374i3961BE6091687BF2/image-size/large?v=v2&px=999 "Wed 16-1.png")

SELECT \*,  
FORMATDATE(DATEADD(day, -1, DATEADD(quarter, 1, 'Quarter')), "M dd, yy")  
AS 'Quarter End Date',  
SUM (TT2.'Col A') AS 'Col A',  
SUM (TT2.'Col B') AS 'Col B'  
FROM T1 AS TT1  
JOIN T1 AS TT2 on TT1.'Quarter' \>= TT2.'Quarter'  
GROUP BY TT1.'Quarter'  
ORDER BY TT1.'Quarter'

![Wed 16-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/320375i91C4A94BDE16B939/image-size/large?v=v2&px=999 "Wed 16-2.png")

Hope it helps your case.


Tags: confluence-data-center

data-center

filter

pivot-table

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Use of Labels in Whiteboard's
Asked by Simon Pinkney:

I use labels a lot for a structure and reporting dynamically. How do I do the same for Whiteboards, and specifically use the same labels throughout my confluence experience ?


Answers:
author: Mark Owuya
body: I agree, for retros I want them to show up in the main retro page  
The whiteboard is even a default from Jira, so its weird then how the page it created can only reference retros from pages  

In other words, I have 4 retros from normal pages, and 2 retros from whiteboards  
Then a main Retros page.  
The Retros page lists only the 4 retros from normal pages.  

I want Retros page to list them all


author: Vronik
body: Hello  
I have been testing whiteboards and I have not found the possibility of adding labels, what if you can is on the pages that interest you, add a link to the board and you would have it available but I imagine that what you want is to be able to search by that label


Tags: cloud

confluence-cloud
How to clear the "Message to show after a record been created"
Asked by Valjean Clark:

After we submit the form and get the blue message box at top of screen, when we submit the form again, the previous message is still there. So far I cannot figure out a way to clear that blue one, the next time submit (registration button) is clicked.

![image (29).jpg](https://community.atlassian.com/t5/image/serverpage/image-id/320392i173BCF881F7D6FD2/image-size/large?v=v2&px=999 "image (29).jpg")


Answers:
author: Brant Schroeder
body: [@Valjean Clark](/t5/user/viewprofilepage/user-id/5477393) welcome to the Atlassian community

If you click the x on the blue box does that not get rid of it?

comments: author: Val Clark
body: Yes, but the point of this post was that the message from previous submittal should not still be visible once the form has been resubmitted. It's confusing for the end user. Looking back at my original post, apparently I didn't mention that aspect.

We did find a way to clear the previous message when the Submit button is clicked.


author: Brant Schroeder
body: Can you share what you did to clear it when clicked to help others?


author: Val Clark
body: The solution is outlined in another support case:

<https://vrt.atlassian.net/servicedesk/customer/portal/2/SUPPORT-6410>


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

data-center
What would be a good way to include code from Bitbucket directly into Confluence?
Asked by rbanffy:

When we write documentation with examples in Confluence, it'd be nice to have a way to include content that lives on Bitbucket inside a code macro, either the latest revision, or an object at a specific revision.


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@rbanffy](/t5/user/viewprofilepage/user-id/5483233) ?

AFAIK there is no way to do this natively with Confluence \& Bitbucket out of the box. However, there are [several Atlassian Marketplace add-ons](https://marketplace.atlassian.com/search?query=bitbucket%20confluence) that offer this.

Hope this helps,

-dave


Tags: bitbucket-data-center

confluence-data-center

confluence-development

data-center
Please make database embeds more seamless
Asked by Scott Beeson:

I was really excited to see you can now reference a database value directly! This will be super useful for embedding in guides or other places. However, it looks very clunky.

![msedge_vIeBIniqdv.png](https://community.atlassian.com/t5/image/serverpage/image-id/320335iC99CD6B185EB639F/image-size/large?v=v2&px=999 "msedge_vIeBIniqdv.png")

I wish it looked more streamlined so we could actually post it "inline". Something like this:

![mockup.png](https://community.atlassian.com/t5/image/serverpage/image-id/320337i6A3B853C0D323C5C/image-size/large?v=v2&px=999 "mockup.png")


Answers:
author: Paul Krueger
body: Agreed. It could literally look like a URL.


Tags: cloud

confluence-cloud
How to get space ID on the UI or how to utilise space key in v2 API?
Asked by D?niel Szajcz:

Hello Community,  

I am building a portal that allows users to see details regarding their Confluence spaces.

My plan is to use the Confluence Cloud REST API v2, and I have found the following endpoint that could help my case: [Get space by id](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-space/#api-spaces-id-get). The problem is that the endpoint requires space IDs, that I did not manage to find on the web UI.

Also, our users are familiar with the Confluence space key and it would be great if we could utilise the space key, but the linked endpoint only accepts integers as IDs. I found that the v1 API still [works with space keys](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space/#api-wiki-rest-api-space-get), but I can see that the endpoint is deprecated.

Therefore, I am interested in two things:

* Is there a way for Confluence Cloud users to find the space IDs on the web UI?
* Is there an endpoint in the v2 API that I missed and allows me fetch space details using space keys?

Thanks a lot in advance!


Answers:
author: Adriana Valentina Hern?ndez Moreno
body: Hello D?niel,

I was looking for the same API endpoint and noticed that most calls utilize space ID instead of space key. So I created a simple python3 script to get the space ID given a specific space Key:

```
import requests
from requests.auth import HTTPBasicAuth
import json


site = "https://<YOUR_SITE_NAME>.atlassian.net/"
auth = HTTPBasicAuth("<YOUR_EMAIL>", "<YOUR_SITE_NAME>")


headers = {
? "Accept": "application/json"}


next_page = "wiki/api/v2/spaces/"


listSpace = {} #initialize dictory?


while next_page:?
? ? url = site+next_page
? ? response = requests.request(
? ? ? "GET",
? ? ? url,
? ? ? headers=headers,
? ? ? auth=auth
? ? )
? ? if response.status_code == 200:
? ? ? data = response.text
? ? ? space_data = json.loads(data)
? ? ? #pagination
? ? ? if 'next' in space_data['_links']:
? ? ? ? next_page = space_data['_links']['next']
? ? ? #getting data for the dictionary
? ? ? for x in space_data['results']:
? ? ? ? spacekey = x['key'] #Getting all space keys
? ? ? ? spaceid = x['id'] #Getting all space ids
? ? ? ? listSpace[spacekey]=spaceid
? ? ? else:
? ? ? ? break


key = input("What is the spacekey? \n") #Asks the user for the space key.
print(listSpace.get(key))
? ? ? ? ? ? ?
? ? ? ? ? ? ?
```

I hope this helps even though it does not answer your questions,

Best Regards,

Adriana


Tags: cloud

confluence-cloud
Security Patch 7.19.21 rendered Confluence Server UNUSABLE
Asked by Adriane Hunt:

We upgraded Confluence Server from 7.19.19 to 7.19.21. After the upgrade we got the attached error message about our license being expired. Is there any way to apply this patch even though support for Confluence server has ended? If not, will rolling back to 7.19.19 fix the issue?

**Question:** Why would Atlassian *promote* and *allow* the applying a security patch that deliberately renders the entire system *unusable* ?  

![image.png](/t5/image/serverpage/image-id/320292i47E1CF6F9482B1AF/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/320293i0975F77E3D335EA5/image-size/large?v=v2&px=999 "image.png")  


Answers:
author: Dirk Ronsmans
body: Hi [@Adriane Hunt](/t5/user/viewprofilepage/user-id/2686464) ,

It seems 7.19.21 was indeed released on 02 April 2024. As Server support was ended on 14/02/2024 you'll no longer be entitled to any support or releases after 14/02/2024.

If you need a release after this date you'll need a Datacenter license to be able to install the update.

<https://www.atlassian.com/migration/assess/journey-to-cloud>

<https://www.atlassian.com/migration/assess/journey-to-cloud#what-does-server-end-of-support-mean>

<https://www.atlassian.com/migration/assess/journey-to-cloud#what-can-i-do-to-stay-supported>


Tags: confluence-server

licence

server
Error starting a discussion?
Asked by Scott Beeson:

![msedge_uF324J2kRo.png](https://community.atlassian.com/t5/image/serverpage/image-id/320332i95EF7D8850BB840A/image-size/large?v=v2&px=999 "msedge_uF324J2kRo.png")

<https://community.atlassian.com/t5/forums/postpage/board-id/confluence-discussions>

![msedge_LEo0VBxNlv.png](https://community.atlassian.com/t5/image/serverpage/image-id/320334i9020100E86BAC954/image-size/large?v=v2&px=999 "msedge_LEo0VBxNlv.png")


Answers:
author: Andy Heinzer
body: Thanks for bringing this up. I have created a ticket for the engineering team that maintains the community site to fix this. I don't have access to change this myself, but I suspect that this is a leftover link from a previous configuration of the site.

Sorry for the inconvenience, thanks again for reporting it.

Andy


author: Jack Brickey
body: Hi [@Scott Beeson _CIS_](/t5/user/viewprofilepage/user-id/5400682) , where did you access the first image exactly?

comments: author: Scott Beeson
body: <https://community.atlassian.com/t5/Confluence/ct-p/confluence>


author: Scott Beeson
body: You can get to that link from the breadcrumb nav on any page.

![msedge_CbUYppA7qm.png](https://community.atlassian.com/t5/image/serverpage/image-id/320338i6932BC2CF24BE73D/image-size/large?v=v2&px=999 "msedge_CbUYppA7qm.png")


author: Jack Brickey
body: Thanks. I will escalate. I think they did away with discussions in favor of simply using questions except in interest groups but not 100% sure.


author: Scott Beeson
body: From the main page: <https://community.atlassian.com/>

You can still do this:

![msedge_Azy6ynJ93i.png](https://community.atlassian.com/t5/image/serverpage/image-id/320341iC6846D208872ADDE/image-size/large?v=v2&px=999 "msedge_Azy6ynJ93i.png")

But from other pages the discussion option is missing:

![msedge_W3XG2JKN4p.png](https://community.atlassian.com/t5/image/serverpage/image-id/320343iBB0D1FCB98D89D58/image-size/large?v=v2&px=999 "msedge_W3XG2JKN4p.png")


author: Jack Brickey
body: It is interesting that Confluence seems to be different than Jira.

![IMG_4012.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/320345i2C744824205C5851/image-size/large?v=v2&px=999 "IMG_4012.jpeg")


author: Jack Brickey
body: Yes indeed from the main menu but I believe that falls into a different Community collection vs. product specific. Maybe?


author: Scott Beeson
body: Yep. I checked other products and they all seem to look more like Jira. They have a description and no link to ask a question or start a discussion.


Tags: atl-rvw

cloud

confluence-cloud
Errors
Asked by Snezhina Bozhkova:

Not able to submit anymore updates on Confluence space

When I try to add more content, or to link some link with text on the main page I receive the following error:  
Your work is safe, but there's an issue  
Could not update Content of type : page with id 397577436


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Snezhina Bozhkova](/t5/user/viewprofilepage/user-id/5483153) and welcome,

please take a look to the following troubleshooting article <https://confluence.atlassian.com/confkb/your-work-is-safe-but-there-s-an-issue-error-while-publishing-a-page-1107634151.html>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Can I transfer a CSV from one account to another account?
Asked by hadley:

I have recently taken over to be a scrum master on a team. They have worked with a third party who have their own jira space but I'd like it to be within the company so I've exported all their tickets into a csv with their help as I am not an admin.   

I have made the board and need to work out how to best upload this csv of tickets into the board created? Then I aim to rework the tickets as they are configured wrong. Do you know how I go about doing this?


Answers:
author: Marc - Devoteam
body: Hi [@hadley](/t5/user/viewprofilepage/user-id/5562866)

Information on how to import data via CVS can be found in the KB article here:

[import-data-from-a-csv-file](https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/)


Tags: cloud

jira-cloud

jira-work-management
Application links is not working
Asked by Dhakshinamurthy:

Created a Application links which works fine in the first time, but when i tried to delete and create the same link, it says "consumer key must be unique", it is not allowing to create the application link. if I click "cancel" an application link is generated which is not working. Is this the intended behaviour. how the deleted link is restored again which doesn't work.


Answers:
author: Mahtab
body: Hi team,

This is Atlassian Support. We figured out that this issue occurs when an Application Link is deleted, without first deleting the consumer key.

Thus, the intended flow to prevent this from occurring again is;  
1. Edit the Application Link you wish to delete the Consumer Key  
2. Delete the Consumer key in the "Incoming Authentication" section  
3. Then delete the Application Link"

If you want to use the same Consumer Key for the new applink, you will need to reach Atlassian support and we can remove the Consumer Key from the DB.

Regards,

Mahtab


author: Junior Cupe
body: Hi, I deleted an Application Link in Jira Cloud and now I'm trying to create a new one, but I'm encountering the same issue.


author: Mohanraj Thangamuthu
body: Hello, Good day. Is this Jira server setup or Jira cloud environment ?. Could you also attach the screenshot of the error that you are noticing ?

comments: author: Dhakshinamurthy
body: It is a Jira cloud setup, This happens when we delete the existing application link and when adding a new one, if we click cancel button then it will show a link again in the list

![Screenshot 2024-08-08 at 2.50.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340698iFFB094553603424F/image-size/large?v=v2&px=999 "Screenshot 2024-08-08 at 2.50.02 PM.png")


author: Dhakshinamurthy
body: [@Mohanraj Thangamuthu](/t5/user/viewprofilepage/user-id/4628433) , I am attaching the screenrecording link, kindly check it and let me know asap.

[https://www.dropbox.com/scl/fi/d5j3p2lfbivl4i2jhergl/Screen-Recording-08-08-2024-at-15.07.webm?rlkey=ynurjlcrgyheqj4p8d5ua0ldw\&st=vp7slreu\&dl=0](https://www.dropbox.com/scl/fi/d5j3p2lfbivl4i2jhergl/Screen-Recording-08-08-2024-at-15.07.webm?rlkey=ynurjlcrgyheqj4p8d5ua0ldw&st=vp7slreu&dl=0)


author: Mohanraj Thangamuthu
body: If you are still facing issues, we might need to check on the DB level for previous entries. Please create a support ticket at <https://support.atlassian.com/contact/>


author: Mohanraj Thangamuthu
body: Or other option would be to re-create the consumer key entry that you are using.


Tags: cloud

jira-cloud

jira-cloud-administration

not-applicable
In Review subticket workflow in three states "Findindings And follow checklist "should restricted
Asked by mummareddy supriya:

In Review sub ticket workflow in three states "Findings and follow up checklist"option should be restricted .users should not be filled in "Submitted,planned and ready for review" and it should be enabled only in the states of REview in progress ,follow-up ![4b7c3e0f-5124-4ed4-9c6e-e460c99b6526.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/340483iBCB8971C047B7572/image-size/large?v=v2&px=999 "4b7c3e0f-5124-4ed4-9c6e-e460c99b6526.jpg")and closed. If Anyone knows the solution please guide me here.Thanks in advance


Answers:
author: John Funk
body: Hi [@mummareddy supriya](/t5/user/viewprofilepage/user-id/5263828)

You need to be clearer about what is going on. What is the Findings and Follow-up Checklist? And how is it related to the workflow in your image.

Maybe if you list the items you need in a step-by-step use case.


Tags: data-center

jira-data-center
I need to create the custom button for each issue
Asked by MOHAN RAJ M:

i need to create the custom button for each when i click that button it need to redirect  
given another web page

each issue have a button if user click that button it need to redirect to one given url with that issue key


Answers:
author: John Funk
body: Hi Mohan - Welcome to the Atlassian Community!

Can you provide some actual examples?


author: Ramin Shanehsaz
body: You can realize this with a Fragment, if you have Scriptrunner installed: <https://docs.adaptavist.com/sr4jc/latest/features/script-fragments>

Or, you can create a text custom field and use Jira automation to set the respective link for each issue.

Otherwise you are not able to add custom buttons to the Jira UI.


Tags: cloud

jira-cloud
Missing issues in migration from onPrem to Cloud
Asked by Marlene Pacheco:

Hi,

I migrated a project from Jira on Prem to Jira Cloud using the Jira Cloud Migration Assistant. According to the assistant and the post-migration report the migration was completed successfully.

However, none of the issues are visible on the Cloud site. The project is there but none if it's issues. I also checked again after 24h and 36h to account for any possible delay.

Any help is much appreciated.


Answers:
author: Marc - Devoteam
body: Hi [@Marlene Pacheco](/t5/user/viewprofilepage/user-id/5562769)

My recommendation is to remove the project in the Cloud instance and execute the migration again.

If the same occurs, then raise an issue at Atlassian Support.

comments: author: Marlene Pacheco
body: Thank you :) Will do


Tags: cloud

jira-cloud

migration