youngmon/atlassian-qna huggingface dataset:
I cannot login because I don't have access to my Trello 2FA in my Google Authenticator app
Asked by boywijnmaalen:

I cannot login because I don't have access to my Trello 2FA in my Google Authenticator app.

As per the [FAQ](https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/) I tried to contact support but the form is not submitting on URL: <https://trello.com/contact#/>  

I tried the option 'continue without logging is' since I cannot log in :-)  

![Screenshot 2023-01-10 at 08.20.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/233611iB81DBA14468EB91E/image-size/large?v=v2&px=999 "Screenshot 2023-01-10 at 08.20.56.png")

the 'error' occurs on URL: <https://trello.com/oidc-2fa?token=>\<TOKEN\>

As per the FAQ, can someone from support please remove my 2FA from my Trello account? (so only Trello 2FA needs to be removed, I do have access to my Atlassian 2FA)

<https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/>

![Screenshot 2023-01-10 at 08.22.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/233612i864AA46E152D1196/image-size/large?v=v2&px=999 "Screenshot 2023-01-10 at 08.22.19.png")

Any help is much appreciated.  

Regards,

Boy


Answers:
author: Carolina Lopez
body: Hi, welcome to the Atlassian community!

I'm sorry to hear that you are having issues with Trello, I'm from the Trello Support team and I hope we can solve this soon.

Regarding the issue of creating tickets, I'm assuming it was a temporary issue, you should be able to create one if necessary. For this 2FA situation, I already created a ticket on your behalf so we can keep working on this. If you don't receive any notification in the next hours, please let me know.

comments: author: boywijnmaalen
body: [@Carolina Lopez](/t5/user/viewprofilepage/user-id/5021645)

Thanks for your reply, I just received the second email and managed to get back in! thank you very much for your assistance!


author: Carolina Lopez
body: Thanks for the confirmation! I'm glad you are able to access your Trello account. I closed the ticket I opened on your behalf, but if you need any further assistance feel free to contact us again. Have a nice day!
Bamboo - RAM usage with remote agents ONLY?
Asked by Joshua Bayfield:

Hi,

I am planning on installing a Bamboo instance using remote build agents only. There will be no local build agents, just the web interface connected to the remote build agents.

What is the approximate RAM usage for this and JIRA, light usage?


Answers:
author: Przemek Bruski
body: If you split 2GB between JIRA and Bamboo, you hould be fine. For very light usage, even less will suffice.
lost board
Asked by Christine Ying:

I stop share my Trolle board to my colleague and myself. then I lost Trello board. How can I get it back


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Christine Ying](/t5/user/viewprofilepage/user-id/5115980) and welcome to the community,

Please see if the board is closed and re open it following the directions here <https://support.atlassian.com/trello/docs/reopening-a-closed-board/>
> -To reopen a board, first, click on the Boards button from the Trello homepage or directly from <http://www.trello.com/my/boards>
> -From there, click on the **View all closed boards** button. You may need to scroll to the bottom of the page if you have a lot of boards.  
> -Find the board and click **Re-open** .

Keep in mind you can only reopen a board if you were an admin of the board.

If the above doesn't work take a look at these threads:

* <https://community.atlassian.com/t5/Trello-questions/I-ve-lost-loads-of-my-Trello-boards-how-do-I-get-them-back-I-don/qaq-p/1741644>
* <https://community.atlassian.com/t5/Trello-questions/Trello-board-disappeared/qaq-p/957840>
Bamboo usage: small company with many projects
Asked by Richard Comblen:

Hi,

We are a small company (8 employees) working for various customers and using many different technologies.

For now, we are using Jenkins as Continuous Integration system.

Bamboo seems to be a great alternative, especially for its support for deployments.

Our current Jenkins setup is a master node and many slaves, e.g.

- one slave to build Javascript applications (using Grunt, Compass etc ...)

- one slave to build/test Django apps

- one slave to build/test php/Symfony apps

- one slave to build/test C/C++ apps using CMake

- ...

We want different slaves to keep the config on the master clean, and because they might have mutually exclusive requirements (e.g. different versions of DB servers, build toolchain).

We have now a setup where the slaves are lightweight containers (using [](https://www.docker.io/).)<https://www.docker.io/>), and we are pretty happy with it.

What would be a corresponding setup using Bamboo. We can afford the 800 $ license (i.e. one remote agent), but not the more expensive ones.

Is it possible to use Bamboo with a similar setup for a reasonable price, e.g. using the 800 $ license and have a single remote agent active at a time ?


Answers:
author: Przemek Bruski
body: You can freely start and stop your agents. Provided that only one will be connected at any time, you'll be fine.

comments: author: Richard Comblen
body: Thanks for your answer. Can it be done automatically, e.g. when a job requires a given remote agent, it is activated, and disconnected after the job is done ?


Tags: bamboo-administration
Transfer Bamboo Variable in Parent Plans
Asked by irfan zafar:

i have created 4 bamboo Plans and added for each plan a variables for my Testlink like: testServer \| [](http://testsever.com:8080/ "Follow link")<http://testsever.com:8080>  
Now i am able to create CUSTOM BUILD for each plan.

i made a new Plan and add in Dependencies on Parent Plans the 4 bamboo plans.

I also made a variables testServer \| [](http://testsever.com:8080/ "Follow link")<http://testsever.com:8080>

Now, when i start the new Bamboo plan with the 4 Parent Plan,   
and use the CUSTOM BUILD and and a new URL for "testServer"   
that 4 plans are not using it!

what i want is a plan to setup all 4 Parent Plan with my variable.

Hope you can help me out.

iam using:[Atlassian Bamboo](http://www.atlassian.com/software/bamboo/) version 4.4.8 build 3511


Answers:
author: Gretchen
body: Global variables should be visible to all projects.


Tags: hierarchy

plan

variable
bamboo - build result (pass/fail) as parameter?
Asked by ariel levy:

is it possible to retrieve the build result (pass/fail) at the end of the build as parameter?

like ${bamboo.result}


Answers:
author: Gretchen
body: I don't think you can do it explicitly. But you can trigger another plan from a successful plan. Just not from an unsuccessful one.

If you wanted to get creative, I think you might be able to "force" a failed plan to succeed and set a variable based on this false positive. I know when I get a "false negative" I can change the return to force a successful build.
How to auto-start bamboo on redhat linux?
Asked by David Shapiro:

I attempted to start using upstart, but that evolved into a nightmare. Nothing seems to work to get it to see the right pid. Even using expect daemon option still does not get the right pid, so upstart ends up with a pid that does not even exist (by the way, I had some process to try to reap that fake pid to clear upstart status up, but that only works sometimes). Anyway, what is the ideal way to start automatically bamboo? No /wrapper folder exists that I can find that is mentioned in some articles, the bamboo.sh does not work anymore (warns you not to use), and the stop-bamboo.sh and start-bamboo.sh work weird--in that, stop-bamboo.sh fails the first time you run it, but works if you run it again. Do we use old fashion init.d stuff? chkconfig? upstart with a working conf file (what is that conf file)?


Answers:
author: David Shapiro
body: I had no great answer on my issue. We use the bundle. That is our solution choice. I was just looking for the best way to start/stop the application in Linux as there are so many ways now to do so. The only thing I could see is that you need to put a sleep in after sending a stop request before you can start again (i.e., doing a restart). I saw no good way to use upstart that I could figure out, which is what I was hoping to use.


author: Steve Gerstner [bridgingIT]
body: Why don't you use the default tomcat from redhat and deploy the EAR/WAR-Edition on that tomcat?

<https://confluence.atlassian.com/display/BAMBOO044/Bamboo+EAR-WAR+installation+guide>

comments: author: David Shapiro
body: Why would I do that? It is much easier to use their standalone product that bundles the Tomcat and the application together. My only question is what is the best way to start up bamboo when the Linux server restarts.


author: Steve Gerstner [bridgingIT]
body: because you get securityfixes/updates for your tomcat and you get a functioning environment


author: David Shapiro
body: This seems to be an issue if you try to stop before it has completely started. I had to put a sleep 90 after the start command to give it time to startup.


author: David Shapiro
body: When I say stop-bamboo.sh fails. I see java.net.ConnectException: Connection refused the first time I run it and ps -ef shows it is still running. I did wait to see if it goes away, but it never does. If I run stop-bamboo.sh again, it does seem to work the second time.
Possible to disable deployments plugin?
Asked by Alexey Ivanov:

As for me, this plugin is absolutely not necessary. And after disable I get the following errors:

```
com.atlassian.soy.renderer.SoyException: Unable to compile Soy template in plugin module: bamboo.deployments:linked-deployment-shortcut at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:119) at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) at sun.reflect.GeneratedMethodAccessor251.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.atlassian.bamboo.plugin.OsgiServiceProxyFactoryImpl$DynamicServiceInvocationHandler.invoke(OsgiServiceProxyFactoryImpl.java:157) at com.sun.proxy.$Proxy858.render(Unknown Source) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.renderNoCache(BambooFreemarkerManagerSoyHelpers.java:107) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:94) at sun.reflect.GeneratedMethodAccessor441.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:805) at freemarker.ext.beans.OverloadedMethodModel.exec(OverloadedMethodModel.java:105) at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:104) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.Expression.getStringValue(Expression.java:93) at freemarker.core.DollarVariable.accept(DollarVariable.java:76) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:167) at freemarker.core.Environment.visit(Environment.java:417) at freemarker.core.IteratorBlock.accept(IteratorBlock.java:102) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at
```

Very long log. Soy Renderer can not draw a link, the plugin is disabled.

<br />

<br />


Answers:
author: Krystian Brazulewicz
body: Alexey

We never expected that this module would be disabled on purpose by administrator and therefore we haven't prepared application for such possibility.

If you believe this is a bug then I encourage you to create bug report on [](http://jira.atlassian.com/browse/BAM)<http://jira.atlassian.com/browse/BAM>


Tags: bamboo-administration

deployment
Bamboo SCP Task creating remote directories over and over again
Asked by Harry Robinson:

I've created a build plan that simply fetches a branch from a remote GIT repository and creates a deployable artifcate using the ANT copy pattern "\*\*/\*". The build plan runs fine and the contents of the artifact mirror all the files and directories in my GIT repository. I'm also able deploy the artifact to a remote Ubuntu server successfully using a SCP Task. My remote directory has the exact same contents as my artifact as desired.

The problem is when I look at the log file, I see the SCP task creating the artifacts directories over and over again in rapid succession. My artifact has an "app" folder at the root directory and my log file of the SCP task looks as follows:

\[snippit\]

```
simle	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...simple	07-Feb-2014 15:35:35	Creating remote directory 'app'...
```

\[snippit\]

It almost looks like it's creating the directory for each file that's being uploaded into it, even for files that are nested many levels deep within the app/ directory structure.

Any advice with what's going on here is much appreciated. Thanks!

- Harry


Answers:
author: Brian Colavito
body: I am getting it too. I counted and confirmed that it is in fact recreating (or saying that its recreating) the directory for each file (excluding sub directories). I wonder if it is impacting the copy time, because it seems to take a very long time.
Can I use My Bamboo with my server?
Asked by Peter Lawrey:

The Amazon Services will not be approriate for my builds. Can I link My Bamboo to a server which is internet accessible?

The builds need to run on a bare metal machine.


Answers:
author: Przemek Bruski
body: Using non AWS agents on OnDemand is currently not supported. Improvement request is tracked here: <https://jira.atlassian.com/browse/BAM-11870>

comments: author: Peter Lawrey
body: What can I do with my current license? Can I cancel it and buy a license for running in house?


author: Przemek Bruski
body: Sorry, I don't know how the OnDemand licenses are handled - probably best to contact [sales@atlassian.com](mailto:sales@atlassian.com)directly.


author: Peter Lawrey
body: Thank you for your help.

I went to MyAtlassian and removed the Bamboo license. I will get a single server license seperately.

comments: author: Przemek Bruski
body: Remember to vote on the issue!


author: Peter Lawrey
body: Yes, I have ordered Bamboo on demand, but I can't use Amazon Cloud (Or I could use it but not for allt he builds) I would much rather have one solution for all my builds.


author: Przemek Bruski
body: Is this question related to OnDemand Bamboo?


Tags: bamboo-administration

cloud
One Plan trigger others
Asked by Alfredo Hidalgo:

Hello, I want to set up simple thing:

I have Plan A and Plan B, both can be executed sepparetly. I want Plan C to run Plan A and B.

Real example:

I have plans"Build" and "Tests". "Build" can be executed alone, and new plan "Build\&Test" should execute "Build" and "Test", in that order, because build should pass before execute tests.

How can I configure that in bamboo 4.2.1 ?,

thanks


Answers:
author: Alfredo Hidalgo
body: Tried but dot work. Bamboo ask for a task in parent Plan, of no task no plan execution, my parent Plan is empty, only launch child plans.

Also I dont see where to configure child order.

comments: author: Jobin Kuruvilla [Adaptavist]
body: If you want your child plans execute synchronously in a certain order, why don't you create dependencies in that order? A \> B \> C and so on? You will not need a dummy parent in that case!


author: Jobin Kuruvilla [Adaptavist]
body: You can set up plan dependencies. See [](https://confluence.atlassian.com/display/BAMBOO042/Setting+up+plan+build+dependencies)<https://confluence.atlassian.com/display/BAMBOO042/Setting+up+plan+build+dependencies>
Bamboo on demand: Can I specify which AMI my build project gets run on?
Asked by Ben Bailey:

Hello,

I have multiple build projects in my Bamboo on demand. Some of them I want to run on Windows, others I want to run on Linux.

How do I configure this in bamboo (on demand).

Thanks


Answers:
author: Przemek Bruski
body: Make your builds require a specific capability like Linux or Windows and add this capability as an image capability.


Tags: cloud
Does on-demand bamboo have Windows Server 2012 images
Asked by Ben Bailey:

Hello,

I am using Bamboo (on-demand) to create builds for our mobile applications. To make the "Windows phone 8" builds, I need to compile the code using "msbuild" on a Win8 or WinServer2012 machine.  

I'd like to use an EC2 AMI that bamboo has already created. (I'd rather not use a custom AMI).

Does bamboo (on demand) have a Windows Server 2012 EC2 AMI that I can use?


Answers:
author: Mauro Badii
body: Hi Ben,

Here is a list of the [Stock Images](https://confluence.atlassian.com/display/AOD/stock+images) currently available on Bamboo OnDemand

Cheers


author: toddpi314
body: Can the team please add a Windows 2012 image, so we can build WinStore apps.

Thanks.

comments: author: toddpi314
body: As an update, our team was able to build a 2012 image and get bamboo to connect without issue. For the record, it is possible with low effort.


Tags: cloud

server
Bamboo Build Agent on ARMv6
Asked by Joshua Bayfield:

Hello Atlassian Community :)

I am wondering whether it is possible to run the Bamboo Build Agent on an ARMv6 host so I can automate a build for my Linux distro for the Raspberry Pi.

I hope you can answer me in this matter


Answers:
author: Przemek Bruski
body: I know there were people who ran it on ARM, the only problem was that they needed to run it without the agent wrapper. Try it and if you face any problems, ask on Answers.

comments: author: Joshua Bayfield
body: OK, Thank you :)


Tags: bamboo-administration
CPU usage on Bamboo server high.... but is it normal?
Asked by Peter J. Kootsookos:

We are running a small installation of Bamboo and JIRA on an Amazon EC2 m3.large instance.

JIRA works fine, but every so often the Bamboo java process hits 180% of CPU and stays there for 10+ minutes, making the UI virtually unusable (20+ seconds per click).

I've delved into various options and settings, but nothing seems to change the issue:

* [SSO](https://confluence.atlassian.com/display/BAMKB/Performance+issue+when+Bamboo+is+configured+to+use+SSO)
* [Application Links](/questions/149714/bamboo-weekly-performance-troubles-4-3-3)
* [JavaMelody (for digging further)](/questions/241556/bamboo-server-load-and-recommendation-for-tuning)

We are running an older build (Atlassian Bamboo version 4.2.1 build 3213 - 28 Aug 12), and are not in a position short term to update, though we will once our current release is out the door.

Any pointers appreciated!


Answers:
author: Todd Ellner
body: I've been seeing the same thing after upgrading from 5.6-5.8


author: Andy Ghiuta
body: It seems to be a java/linux issue as spotted here: <http://stackoverflow.com/questions/11283271/jvm-always-beyond-100-cpu-usage-in-centos-6>

It happened for me to on CentOS 7.1 / Bamboo 5.10.3 / openjdk "1.8.0_51" and the fix worked.

Also referenced here: <https://lxadm.com/Java_leap_second_bug_%E2%80%93_30_June_/_1_July_2012_%E2%80%93_fix>


author: Norman Abramovitz
body: If you restart bamboo, does it stop? If so, check out this.

[](http://blog.wpkg.org/2012/07/01/java-leap-second-bug-30-june-1-july-2012-fix/)<http://blog.wpkg.org/2012/07/01/java-leap-second-bug-30-june-1-july-2012-fix/>

I am assuming there is nothing in your bamboo logs showing thing like out of memory which would mean you need to increase jvm memory or virtual machine memory.

comments: author: Shahriyar Imanov
body: I noticed out-of-memory and plugin-timeout errors during log-scan. Will try memory increase.

And it failed to stop itself when I tried to stop Bamboo service. Had to "kill-nine" it. After restarting, CPU is at normal levels - but I am sure it will escalate to previous high levels in CPU usage, in a day or so.

P.S.: My Bamboo installation is latest current version as of time of this post.


author: Shahriyar Imanov
body: Same with us - 180% CPU usage all the time. No ideas?
How does a Stash Pull Request identify relevant builds?
Asked by Dan Rumney:

I have a Stash repository set up to require a successful build before it allows a merge.

Currently, I have a Pull Request that doesn't seem to know that there are Bamboo builds out there for the code in questions.

How does Stash determine which builds are relevant?


Answers:
author: cofarrell
body: Hi Dan,

When Bamboo completes a build it forwards any configured/connected Stash instances information about the build along with the latest commit. This information is then attached to the commits, and when viewing the pull request the latest commit determines what the build status is. That may include statuses from multilple builds, although only the most recent status is relevant for each one.

Are you seeing the build icons in your normal commit list?

[](https://confluence.atlassian.com/display/STASH/Bamboo+integration)<https://confluence.atlassian.com/display/STASH/Bamboo+integration>

Make sure you have configured Stash in your Bamboo builds:

[](https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+Stash)<https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+Stash>

Let me know if that doesn't work. If you get stuck I would recommend creating a [support ticket](https://support.atlassian.com/) with your Stash and Bamboo logs, but hopefully the problem is just missing configuration.

Cheers,

Charles

comments: author: cofarrell
body: We are hoping to improve the current Stash/Bamboo integration, and you may be interested in the following:

[](https://jira.atlassian.com/browse/BAM-11409)<https://jira.atlassian.com/browse/BAM-11409>


author: Dan Rumney
body: I reread your answer - looking at Stash again, I noticed that build icons are not appearing the the commit list of my repo. I'll investigate further and report back.


author: Dan Rumney
body: Thanks Charles,

We've had links between our apps working for a long time now, so I don't think it's that. Also, we've had build statuses appearing on pull requests for our other repos for months.

I'll open up a support ticket and see where we get to.


Tags: bitbucket-server

pull-request
Commit Isolation and disabled tasks
Asked by DaveD:

The commit isolation functionality in Bamboo is really useful for highlighting which check in has caused a break.

One problem we've found is that upon re-enabling a disabled plan, the runs continue for all checkouts that occurred whilst the plan was disabled. Is there a way to prevent this and to tell it to only start running for each commit since a certain revision?

Thanks.


Answers:
author: Marcin Gardias
body: \> Is there a way to prevent this?

Not automatically.

Doing this the hard (manual) way, you can disable commit isolation, enable the plan, run it once and then reenable commit isolation.