youngmon/atlassian-qna huggingface dataset:
How to customize page breaks and other things in PDF export
Asked by Antonia Manohar:

Hi,

I went to "Space Settings"\>"Look and Feel" \> "PDF Stylesheet" and tried to change things like changing when the page breaks occur and adding page numbers when I export to a PDF. I used the CSS:

h1, h2, h3 {  
page-break-before: always; }  
[@pagetTeng](/t5/user/viewprofilepage/user-id/2589484)  
{  
@bottom-center  
{  
content: "Page " counter(page) " of " counter(pages);  
font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;  
font-size: 8pt;  
}  
}

Nothing I do in the PDF Stylesheet is showing up when I export a Page to a PDF. Can you tell me what I'm doing wrong and how I can adjust the PDFs of the different pages I created?


Answers:
author: Thomas Rough _K15t_
body: Hi Antonia,

Did you have further formatting requirements that you needed to apply to your exported content from Confluence? If so, our app, Scroll PDF Exporter might be able to help as you will be able to define the styling for your exported content. This includes being able to define where page breaks occur in the export either through the use of our [Scroll Pagebreak macro](https://help.k15t.com/scroll-pdf-exporter/latest/server/manually-add-a-page-break-165944617.html) directly in Confluence, or through styles defined in an export template.

Cheers, Thomas (K15t)


author: Shannon S
body: Hello Antonia,

Thank you for contacting us about this. The reason your customization is not applying is because PDF customization only applies to space exports (not single page exports). This is per our documentation [Customize Exports to PDF](https://confluence.atlassian.com/confcloud/customize-exports-to-pdf-724764825.html).

You can try the following workaround from [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html#ExportContenttoWord,PDF,HTMLandXML-ExporttoHTML,XML,orPDF):

1. Choose the cog icon (![](https://confluence.atlassian.com/confcloud/files/724764596/946040245/1/1519863124095/newcog.png)), then open the **Content tools** tab
2. Click **Export**
3. Select **PDF** , then hit **Next**.
4. Choose **Custom Export** , and select the page(s) you wish to export.
5. Click **Export**.

This will allow you to export a single page using the customizations you made for the space.

Can you try that and let me know if you have any trouble?

Regards,

Shannon


Tags: confluence-cloud
Confluence Backup
Asked by Minnu Abraham:

While taking a backup from Jira PRD confluence to Jira TST confluence I am getting the HTTP 404 error. Also got the message that the confluence server connection has been lost. Can someone help me resolve this issue.


Answers:
author: Shannon S
body: Hello Minnu,

Welcome to Atlassian Community. It's nice to help you.

From my understanding, you're attempting to migrate from your production Confluence instance to a staging instance. Is that correct?

I recommend reviewing [Create a Staging Environment for Upgrading Confluence](https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html) to be sure that you are following the recommend procedure.

To proceed, I'd like to know the following:

1. Let me know which steps you have done successfully so far, and at which step you get the 404 error.
2. Confirm the version of your staging and production Confluence instances.
3. Check your atlassian-confluence.log file for any errors encountered when you run into the 404 error. See [Working with Confluence logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) for details.

Looking forward to hearing from you soon.

Regards,

Shannon


Tags: confluence-server

server
Page Properties Report Does Show Pages When Using Group Restrictions
Asked by Werner Anders:

This issue only started to happen yesterday (Nov 5th, 2019).

I have a parent page with viewing and editing restricted. There are several child pages underneath the parent which are properly inheriting the restrictions from the parent page. Editing and Viewing access is granted via confluence groups.

Users within these groups can correctly see the parent page and they can see the children pages via the Left Hand Navigation. However, when they open the parent page, they get "no content found" in the Page Properties Report widget or the DetailsSummary widget.

If I add the user's name explicitly to the parent page restrictions, then they can see a list of the child pages within the DetailsSummary widget on the parent page.

Therefore, I know the DetailsSummary widget is working correctly as far as the labels and filters.

This appears to be an issue with how page view restrictions are working when using groups.


Answers:
author: Werner Anders
body: Turns out this is a bug. A new ticket has been created with the support team to address it. The issue has to do with uppercase letters within group names. If you change the group name to be all lowercase letters than it works as expected.

<https://jira.atlassian.com/browse/CONFCLOUD-68424>


Tags: cloud

confluence-cloud
Pages started showing "UNPUBLISHED CHANGES" message when I made no changes
Asked by Kim Landis:

Previously, I could enter edit mode on a page to copy something to use in another topic, and then just close it or use the back button in my browser, and it would not have the UNPUBLISHED CHANGES message.

For the past week or so, the message appears every time I look at the edit view of a page without making any changes.

It's very annoying, as the message appears for everyone, including customers.

* If I don't save the changes, customers see the UNPUBLISHED CHANGES message.
* If I go back to edit mode and save the non-existent changes, people are looking for new content or revisions that do not exist, and wonder why something that hasn't been updated in months shows that it was updated today.

Is anyone else experiencing this?


Answers:
author: Shannon S
body: Hello Kim,

Thank you for raising this with us. Can you confirm if you refresh the page if the message remains?

This has been a problem we encountered in the past as well as with the new editor:

* [CONFCLOUD-56893](https://jira.atlassian.com/browse/CONFCLOUD-56893) *Certain editor operations result in spurious "unpublished changes" and an empty diff* (Old Editing Experience)
* [CONFCLOUD-62302](https://jira.atlassian.com/browse/CONFCLOUD-62302) *Unpublished changes - how could this* be? (New Editing Experience)

The team is working on the most recent issue on an internal ticket but will share updates on the public facing ticket for the new editor.

Thank you for your understanding. Do let me know if you have any questions about this.

Regards.

Shannon

comments: author: Kim Landis
body: Thank you, it seems to be fixed today!


author: Shannon S
body: Thank you for confirming, Kim! Glad to hear that.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


author: Kim Landis
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) another day, another set of Confluence issues. Now after trying unsuccessfully to save changes to a topic about eight times with varying error messages, I went away, came back, and tried again. This time it finally saved! Annnd shows the unpublished changes message. \*facepalm\*

I was able to make it go away by entering edit mode and then clicking Publish (without making any changes).


author: Shannon S
body: Kim,

How frustrating! Thank you for letting me know you were able to get it to save finally, and eventually clear the issue.

If you encounter issues saving again, could you please [raise this with our Cloud Support Team](http://support.atlassian.com/contact)? If you have any issues, please let me know, but the team can have a look at your logs and help you to find a solution.

Take care,

Shannon


Tags: cloud

confluence-cloud
Uploaded file shows as tile but want to show as hyperlink
Asked by Mike Thumm:

You used to be able to hover over the tile and it would allow you to change to a link


Answers:
author: Shannon S
body: Hello Mike,

Welcome to Atlassian Community. It's nice to have you!

I noticed the same with the release of the new editor, and raised the following feature request:

* [CONFCLOUD-65302](https://jira.atlassian.com/browse/CONFCLOUD-65302) *Ability to link text to an attachment in editor*

It's in our long-term backlog right now, and you can follow along on this feature along with other missing features on the page below:

* [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html)

As a workaround, you can obtain the URL of an attachment using the Attachments Macro, and then just enter it as a plain text link:

![CleanShot 2019-11-13 at 14.03.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/72744i0A47D11A4F158D11/image-size/large?v=v2&px=999 "CleanShot 2019-11-13 at 14.03.21.png")

Give that a try, and let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Confluence Pages Were Deleted
Asked by Eric Shelley:

I signed up for a Confluence + Jira trial and wrote a bunch of pages within my Jira project. I went to show the content to a co-worker and all of my content was gone!

There is a message at the top saying "**You don't have permission to create pages in this space or the space may have been deleted.**"

The trial is still active and I have entered a billing credit card. Is there a reason why my confluence pages would have been deleted? Is there a way to restore the content?


Answers:
author: Dimitris Ballas
body: Hi [@Eric Shelley](/t5/user/viewprofilepage/user-id/1735017) ,

If the space has been deleted in Confluence Cloud there is no way to restore it.

If the page is deleted you can restore it.

More details here: <https://confluence.atlassian.com/confcloud/delete-restore-or-purge-a-page-724764873.html>

However, as a first step you should ensure that you have admin rights (Org \& Site Admin) and then have a look on the space directory to check if by any chance you don't have the correct permissions on the space. As an admin you can always set the permissions.

You can also have a look at **Settings -\> Audit Log** and track all the changes that made, e.g. deleted spaces, deleted pages etc.

comments: author: Eric Shelley
body: I signed up for a trial of Jira + Confluence. The pages were created through Jira -\> pages. The trial is still active; however, the content was removed. I am the only admin. Could this be a migration issue? Are you saying there are no backups for cloud users?


author: Eric Shelley
body: This makes me absolutely sick. I spent so much time writing content in Jira -\> pages and it just all of a sudden disappeared before my trial period has ended. I can't seem to find any record of the content anywhere.


author: Dimitris Ballas
body: Atlassian is not creating any data back ups for you. This is a process that you need to implement by your own and get regular back ups of your instance in order to protect it from data loss.

There is a feature request though for automatic backups in Atlassian Cloud which I believe is in there short term plans to implement.

You can find more information on this [page.](https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html?_ga=2.6467634.1411159937.1572253997-861205484.1569487862)


author: Dimitris Ballas
body: You can also check on "Your Work" section (in the initial page of Confluence). If an error occurs and the page wasn't saved, it should be there as a Draft.


Tags: cloud

confluence-cloud
Import old confluence server DB to cloud
Asked by Ayrade Ayrade:

We have an old confluence server db that we want to migrate to cloud can someone help us please.


Answers:
author: Alexis Robert
body: Hi [@Ayrade Ayrade](/t5/user/viewprofilepage/user-id/3625930) ,

to migrate Confluence in the cloud, you should upgrade your current instance to the latest available version and then use the Migration Assistant : <https://confluence.atlassian.com/cloud/cloud-migration-assistant-for-confluence-973486571.html>

This will help you migrate the data to Confluence Cloud easily.

Let me know if you have any questions,

--Alexis


Tags: confluence-cloud
will restoring space backup wipes out all the confluence content in db?
Asked by Sekhar Chandra:

Hi All,

I want to import some pages of a space that is in another confluence server say A to one space of confluence server B. Here I exported the pages using "Custom Export" option and the format is in xml and the file stored in windows.

Now how to import this page of server A into a space of server B? If i choose "restore and backup" option for site/space backup in Admin console, will this process wipes out all the existing confluence data in db of server B???

Thanks

Chandra.


Answers:
author: Nic Brough -Adaptavist-
body: Site backup/restire does indeed wipe everything.

You need to use the "import spaces" option instead.

I'd strongly recommend importing into a new empty spaces and then moving the pages you want from that new space into the eventual target spaces - it will avoid clashes and allow you to organise the target space appropriately without possibly unwanted pages being imported and visible to users and then vanishing after you find and remove them.

comments: author: Sekhar Chandra
body: Thanks Nic.

Could you tell me where i can find this "import spaces" option, I''m using server.

I have xml file in my windows system and the confluence is in linux server


author: Manisha Kharga _Appfire_
body: Hi [@Sekhar Chandra](/t5/user/viewprofilepage/user-id/2916286) ,

The restoring of the site will wipe out all Confluence content in the database. Please ensure that your database is backed up before you start.

Also, go through this link for more details.

<https://confluence.atlassian.com/conf59/restoring-a-site-792499608.html>

<https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html>

Thanks,  
Manisha

comments: author: Sekhar Chandra
body: Thank Manisha.

But I'm not restoring site, just a few pages of another server to the space of target server.

Chandra


Tags: confluence-server

server
How can I add a calendar on my confluence page?
Asked by Spruha Shah:

One of our user wants whole year calendar on his confluence page. Please advice how this can be done. With the calendar icon we can only do 1 month calendar not able to do entire year, but we have had users who had this done before.


Answers:
author: Shannon S
body: Hello [@Spruha Shah](/t5/user/viewprofilepage/user-id/3616300),

Thank you for bringing this up to us. You can use Team Calendars for Confluence to do this.

You can insert a calendar into a Confluence page either by using the URL of the calendar, or by inserting the calendar macro directly. Have a look at [Embed Calendars on Confluence Pages](https://confluence.atlassian.com/teamcal/embed-calendars-on-confluence-pages-654213492.html) for more information.

A year view is not possible. If you had users do this in the past, then they might have been using a [3rd-party calendar add-on](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=calendar) for that. I'm not aware of which add-on provides that functionality, but it's worth having a look.

We have a feature request below to include the year view in Team Calendars:

* [CONFSERVER-51320](https://jira.atlassian.com/browse/CONFSERVER-51320) *Year View*

I hope that helps, but do let me know if you have any trouble or questions.

Regards,

Shannon


Tags: confluence-server

server

team-calendars-for-confluence
New cloud confluence - global font styles and image border
Asked by Daniel Vianna:

Is there a way to redefine H1, H2 , H3 globally to use:

* Font-family - Inter UI font (open source not native in Browser)
* Font size
* Font color
* Line height

I also could not find a way to add border or shadows to photos. In the previous editing experience they part of image editing. Some of my photos have white background so they blend with the background.


Answers:
author: Shannon S
body: Hello Daniel,

Thank you for contacting us.

I see you eventually reached out to Cloud Support, but I wanted to answer here as well so it can help users in the future.

Modifying the look and feel of Confluence layouts using custom CSS or HTML is not possible.

Per our list of [Functional differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html):
> **Server Functionality:**Layouts, Custom CSS
>
> **Details:** On Atlassian Cloud, Confluence uses a custom theme that can't be modified or updated using custom HTML or CSS. For more information on custom themes in Confluence Cloud, refer to [Working with Themes](https://confluence.atlassian.com/confcloud/working-with-themes-724765503.html).
>
> Confluence Cloud Developer community: You can also create your own theme for Confluence Cloud. Check out the [Theme page](https://developer.atlassian.com/cloud/confluence/theme/) in our Confluence Cloud Developer page.

We have the following feature requests to include this functionality:

* [CONFCLOUD-67183](https://jira.atlassian.com/browse/CONFCLOUD-67183) *Custom text colors*
* [CONFCLOUD-46077](https://jira.atlassian.com/browse/CONFCLOUD-46077) Ability to Adjust Font Size

For your second question, **about Image Borders**, there's a new annotation feature that's being released. From my understanding, it's not possible to access it via older image, but you may be able to access it if you attach a new image to a page. For myself, I wasn't able to, and I've logged my feedback on the following ticket:

* [CONFCLOUD-67122](https://jira.atlassian.com/browse/CONFCLOUD-67122) *Image annotations is not available upon clicking on the image*

So if you are also not getting the image annotation menu, you may be affected by that bug. I would recommend to apply a border using an image editing software prior to attaching the image to the page.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-cloud
Install confluence without Jira Service DEsk
Asked by Maikes:

I'm new to Jira and Confluence, and I would like to know if there is a possibility to install confluence without Jira Servicce Desk.

Someone can help?

Thank you


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Maikes](/t5/user/viewprofilepage/user-id/3558377)

Absolutely. Confluence and Jira are separate applications and can be installed separately. You can go ahead and install Jira Service Desk without worrying about Confluence.

Ravi

comments: author: Maikes
body: Thanks for your feedback Ravi Sagar!!

Resolved


author: Ravi Sagar _Sparxsys_
body: Happy to help.


Tags: confluence-server

server
Error: Filter Result macro unavailable
Asked by Rick Rutjens:

Since a few days, the users of our confluence application receives the following error in the editing mode of confluence:

--

The gadget at https://\<\<URL\>\>/jira/rest/gadgets/1.0/g/com.atlassian.jira.gadgets:filters-results-gadget.xml was not added to this confluence instance yet.

The error message in the view mode is :

This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard.

--

We can't also find the filter results in the macro browser. Is there a way to enable the plugin again, we looked into the manage apps (system part) but we can't find it.

I hope to hear soon


Answers:
author: Shannon S
body: Hello Rick,

Thank you for contacting us about this.

Are you able to browse the gadget URL directly from your browser (i.e. **https://\<\<URL\>\>/jira/rest/gadgets/1.0/g/com.atlassian.jira.gadgets:filters-results-gadget.xml**)? There might be an issue with Confluence connecting to your Jira server.

Additionally, you can try removing and re-adding the Jira URL following [Registering External Gadgets](https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html), and checking [the Confluence whitelist](https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html).

Failing that, I would recommend stopping Confluence, [clearing the plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html), and then restart Confluence.

Let me know if you have any trouble.

Regards,

Shannon


Tags: confluence-server

server
How can I attach files showing a text-link?
Asked by Christoph Kuhnke:

In older Confluence versions this was possible.

Current Cloud version only can display attachments as big boxes consuming a lot of space and not aligning well with the surrounding text.

Also filenames are truncated.

I would really enjoy if Atlassian would resist to make their products worse and removing crucial features.


Answers:
author: Diego
body: Hey [@Christoph Kuhnke](/t5/user/viewprofilepage/user-id/3602848) , thanks for sharing your questions with the whole community.

I understand that the ++*migration from one format (old editor, tinyMCE) to the new one (new editor, Fabric)*++ can bring some hardship. Currently, it is not possible to display files as text only.

++*We are fetching all and every piece of feedback we can*++. With this feedback, we are aiming to improve the tool as a whole. With this in mind, we have some reports where we can get and synthesize all of that. You can take a look here, Christoph:
> * ++**[\[Confluence Cloud\] \[CONFCLOUD-67779\] Attachment show as link](https://jira.atlassian.com/browse/CONFCLOUD-67779)**++

Here is some background on how feedback can affect the product as a whole. Take a look:
> * ++**[\[Atlassian Community\] Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)**++
> * ++**[\[Atlassian Community\] The new editing experience: we're listening Edited](https://community.atlassian.com/t5/Confluence-discussions/The-new-editing-experience-we-re-listening/td-p/1044540)**++

I encourage you to go there and ++*share your feedback*++ about it. Also, ++*watch and vote for it.*++ Voting can help the visibility of the report to increase and watching it will keep you up to date with anything posted there.

Let us know more about your experience, Christoph!

comments: author: Geoff Daly
body: Hi Diego,

Making major changes like this has completely disrupted the way my company works. It is more than a minor inconvenience. I have been a confluence user for 14 years. I am now looking for an alternative.

Not only can't you now put attachment links within the general flow of text, you also don't seem to be able to link to attachments on other pages.

The big boxes Christoph mentions above are unusable.

Without this functionality, Confluence is pretty useless to me. I may as well put all my files in a filesystem somewhere.


author: Christoph Kuhnke
body: I perfectly agree to Geoff.


author: Jeremie Myhren
body: .


author: ?????? ?????????
body: + 1


Tags: cloud

confluence-cloud