youngmon/atlassian-qna huggingface dataset:
"!important"
Asked by Angela:

I keep seeing references to "!important" in code.... no success searching community or Google - can anyone explain its usage in Confluence please? Thanks in advance!


Answers:
author: Bill Bailey
body: I assume you are seeing that in the CSS? It is a standard property. See this link:

[what-is-the-important-property-in-css](https://www.educative.io/edpresso/what-is-the-important-property-in-css)

comments: author: Angela
body: Thank you very much Bill!


Tags: cloud

confluence-cloud
How can I find inline comments?
Asked by Rebecca Michelau:

Looking for a way to pull inline comments from pages. We have been using inline comments to make edits to documentation. Any tips of task management?


Answers:
author: Brant Schroeder
body: [@Rebecca Michelau](/t5/user/viewprofilepage/user-id/4081725)

Welcome to community. The only way I know how to do this is via an app and there is only one [https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
What suggestions do you have for tracking items you are tagged in/need action vs just a page update
Asked by Rebecca Michelau:

Looking for tips on email management/notifications. What suggestions do you have for tracking items you are tagged in/need action versus someone just making a page publish. We have confluence emails filtering into a specific folder in Outlook with a rule, but since we receive so many notifications, we may miss items that need attention. We do not want to turn off the auto watch feature.

Any ideas to better manage notifications?


Answers:
author: Diego
body: Hello [@Rebecca Michelau](/t5/user/viewprofilepage/user-id/4081725) !

I hope everything is fine and Confluence is sending notifications as expected.

A good strategy to keep track of updates to specific pages in your email would be to create filters based on the page title that comes with the notification email.

One thing to keep in mind is that Confluence will only send a notification regarding a mention the first time that you are mentioned in a page. Subsequent mentions on that page will not trigger notifications.

If you need to keep track of notifications about page edits for specific users, you might want to filter your email by content and then make sure that the user name is included in that filter.

All of that filter management is out of scope of what Confluence does. But our documentation might be of help if you need to fine tune when and why Confluence sends out notifications:
> * ++***[Subscribe to email notifications](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/)***++
> * [++***Configure the recommended updates email notification***++](https://support.atlassian.com/confluence-cloud/docs/configure-the-recommended-updates-email-notification/)

Let us hear from you!


Tags: cloud

confluence-cloud
Learning about Trello / classes
Asked by Charlene O'Mara:

Are there classes I can take to learn more about how to use Trello? I want to learn how to utilize all the perks, and am having trouble doing it on my own. Thanks! Charlene


Answers:
author: Matthew N
body: Hi Charlene

Trello has a bunch of webinar training videos at [www.trello.com/webinars](http://www.trello.com/webinars) that I think you'll find useful. Check it out!
Office 365 Add-on add direct owa item url for specific email
Asked by Gabriel Lawrence:

It would be really handy if the Office 365 add-in when creating a task card from an email included the direct link to the specific OWA email.

Here's a little information about it <https://social.msdn.microsoft.com/Forums/office/en-US/1077736e-c36b-4204-8e2b-26d294cc0b31/direct-link-to-email-in-outlook-web-app-url-encoding-inconsistency?forum=appsforoffice>

Wunderlist does this with their add-on, and it changes it from relatively useless to extremely useful by being able to quickly click it to get to the attachments, or to reply to the actual email.


Answers:
author: Devon Henderson
body: This is a great suggestion, [@Gabriel Lawrence](/t5/user/viewprofilepage/user-id/1182981)! You should email feature-ideas@trello.com - this goes directly to the developers and makes it easy for them to see your idea and get in touch if they need to.


Tags: ms-office-365

ms-outlook
Is it possible to set due dates to tasks in the checklist
Asked by Gavin McIver:

I run a card per project, These project have activities the required to be complete which are listed in the check box and required to be done so it can be moved to the next field.

I want to know how I can add due dates to the these checklist items.


Answers:
author: Devon Henderson
body: Hi Gavin!

Unfortunately, Trello doesn't currently support adding due dates to checklist items. If you'd like, you can request this as a feature by emailing feature-ideas@trello.com - this sends it right to the developers :)

If you're interested in a workaround, I'm happy to discuss my method of tracking project tasks where deadlines are needed.

Hope I've helped!

comments: author: Gavin McIver
body: Thanks Devon,

Yeah any tips would be great.


author: Devon Henderson
body: Here's my method to get around this - I hope it helps you!

I keep my project cards in one list, which I title Active Projects (I know, genius, right? :) ). Then, I create a label for each project as well. I make them all black, which makes it easy to see on the board. I then assign this label to the project card, and create a card for each task related to that project. These also get the project label. Then those task cards go in my other todo lists on the board (I keep lists for each area of my work space).

This way those tasks get mixed in with all of my other tasks, which is really nice - you can see everything at once. But you can also tell at a glance that it belongs to a project because of its black label, and you can filter by each project through the sidebar's filter menu. And, you can attach task-related files to that one card, versus having files from all tasks cluttered together on the project card. I attach project-related files to the project card, though. So, all project files are in one place, and the task files are on the card for the specific task. It keeps everything clean!

Here are some screenshots showing what I mean (apologies for the off-site link; I'm unable to upload screenshots at the moment):

<https://cloudup.com/ciWacRxyglt>

Hope this helps.
Trello - Gold pricing - additional members pricing?
Asked by David Largent:

Hi- If I sign-up for the Trello Gold package- it is $45 a year with UNLIMITED members. So if I add 2 more people as members- are they free or need to pay as additional users at $45 a year also?

Thanks- it is just not very clear....

David

PS- I have no idea as to the TAGS... so I selected all...


Answers:
author: Matthew N
body: Hi David

Trello Gold is an individual upgrade. it is $45 a year for each Gold account. You can add as many people to your board as you want, whether they're gold or not, but only users with Gold accounts themselves will be able to have the Gold benefits. However, if you have Gold and you enable additional power ups, other users on the board will still be able to use those (even if they're not gold), they just can't enable more.


Tags: confluence

jira

jira-service-desk
How can I chenge the e-mail adress to log in. I made mistake with typing.
Asked by Noriko Breitenbach:

e-mail adress should be richtig cos that is the adress for the company use.


Answers:
author: Noriko Breitenbach
body: I can't log in, becouse the first e-mail doesn't come..


author: Krisztian Kovacs
body: HI there,

if you can still log in (using your ++username++ ), you can just go to your profile/settings and change the email:![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/13749iB49CF380073EB5C9/image-size/large?v=v2&px=999 "image.png")

Cheers,  
Krisz

comments: author: Noriko Breitenbach
body: sorry I should habe write here right?

I can't log in becaouse first e-mail doesn't come...

Thank you for the answer anyway.


author: Krisztian Kovacs
body: Have you tried this: <https://trello.com/resendValidate>


author: Noriko Breitenbach
body: I tried it now, but the answer is.. there is no account which related with this email adress..

and doesn't go forwerd..
Bord: Read only
Asked by Dirk Koopmann (Koopmann Mediendesign):

Hello,

I would like to create a board for our team, but the team members should only be able to read the board and not be able to make new lists.

Is this possible?


Answers:
author: Devon Henderson
body: Hi Dirk!

You have a couple of options. If you want to add folks to the board but not let them edit, then [@Danny Zuccaro](/t5/user/viewprofilepage/user-id/510058) is correct - Business Class is required to access Observers for boards.

However, you can make your board and keep yourself as the only member (therefore the only one who can edit it) and simply make the board Team Visible. Your coworkers would have to star or bookmark the board, and can't be assigned any cards, but they can access it and read it without editing ability.


author: Danny Zuccaro
body: Hi Dirk,

This is possible if you set them to be Observers. That option is available in Trello Business Class. You can read more about types of users in Trello [here.](http://help.trello.com/article/791-changing-permissions-on-a-board)

Hope this helps,

Danny
Permissions on Trello
Asked by Kartik Dokania:

Is there a way to restrict permissions for Members of a Board, allowing them to View the activities and comment on them but preventing them from Adding, Archiving, Deleting or Moving Cards from a List. I would prefer that only the admins have those permissions.


Answers:
author: Matthew N
body: Hi Kartik

Trello Business Class offers the ability to add users to a board as [observers](http://help.trello.com/article/732-adding-observers-to-boards). Observers would be able to only view the board, and you can enable the ability for them to comment and/or vote. This is a Business Class/Enterprise feature only.

comments: author: Kartik Dokania
body: Hi Matthew

Thank you for your response.

Does enabling comment/vote ability also allow them to move cards from a list?


author: Matthew N
body: No.. with that, they will only be able to view the board, comment, and vote. Nothing else.


Tags: permission
Is anyone having trouble with Trello for Mac? I'm having trouble with checking things as done. I
Asked by Scott Slucher:

When I create cards, I assign due dates. When I use the app in any browser, I can check the box on the due date and the card will be marked as complete. However, when I use the app, this functionality is not available.

I have a MacBook pro 15", 2017 model running 10.13.2 High Sierra.

Thanks


Answers:
author: Mike
body: Hi Scott,

Sorry about that! We had identified a bug in the Trello web client that was causing this, and though that was fixed earlier this week, the desktop app lags behind a little bit. We've gotten that updated now, so this should be fixed for you now!
Invalid URL jira server in JIRA + Trello Power Ups
Asked by Jose Vicente:

Hello,

We have Jira Server install on our server, and currently the url is: <https://jira.openfinance.es>

We are trying to use JIRA + Trello Power Ups but when I configure the url inside the power ups to connect the system said that the jira url is invalid.

In the Jira Server we have the Trello Connector Plugins.

What's wrong?


Answers:
author: Mike
body: Hi Jose,

Is your Jira Server instance also accessible from the internet? That's another requirement to be able to use the Power-Up. Let me know!

comments: author: Jose Vicente
body: Hi Michael, Yes, of course the instance is accesible from internet. Do you know that is necesary to do any configuration into the Jira instance? Like create a connection bewtween jira and trello?


author: Thomi
body: same problem here... very creepy, atlassian cannot bring their own products together...


author: Eric Cloninger
body: Yet another "doesn't work for me".

Paying Trello customer. Our JIRA is self-hosted, but accessible to the internet via user/password (not SSO). The JIRA admin says the Trello Connector for JIRA is installed and operating. I get "Not a valid JIRA URL" when I paste the address.


author: Mike Austin
body: Is this seriously not possible? I just started using Trello for high-level organization, assuming that the Jira integration plugin would work.


author: bioinformer
body: I'm having the same issue. Our JIRA instance is hosted on our own systems, but exposed to the internet - which is usually how I access it (remotely). I'm a long time user of Trello as well and would love for this to work...


author: binarycode01
body: Same Issue


author: Da?se Maiara de Souza Nunes
body: Estou enfrentando o mesmo problema.


author: Andrian Fernandopulle
body: I am facing the same issue.


Tags: jira
How to adda new user
Asked by Kate Milham:

How do I add a new user to Trello? Do I need to have a certain permissions level to do so?


Answers:
author: Sloan
body: Hi Kate, are you using Trello Enterprise? If yes have a look here: <http://help.trello.com/article/1078-enterprise-user-management-dashboard>

Else you simply invite people to your Team or Board. Go to your team and you should find several options to invite new team members.

comments: author: Kate Milham
body: Thank you Niklas. I don't know how I hadn't spotted the invite bit before.


author: Sloan
body: You are very welcome. :)

Feel free to accept my answer.
Email to Board. Get originating email address
Asked by pauasoftwarenz:

All emails to our 'support@ourdomain.com' get forwarded by our google apps email system to a Trello 'New Items' list.

Unfortunately the email address of the person sending the email address is not visible and I cant see how to get it.

This means that whilst we know the name of the person raising the support request we have no way of replying without delving into the support email account.


Answers:
author: Devon Henderson
body: Hey George!

Unfortunately, there isn't really a way to fix this using the exact method you have set up. Trello currently sets up its Email to Board so that the cards are generated by a Trello user. You'll see their username in the long Email to Board email address. There currently isn't a way around this.

What you can do, however, is use a service like Zapier (<https://zapier.com>).

Have one of you IT admins sign up for a Zapier account using that support@ email address. Then they can create a Zap to create a card in Trello whenever an email is received. Zapier lets you edit the content of the card body and populate it with content from the triggering email, so you can easily set up a template that churns out a card description like this:

*From: email@example.com*   
*Subject: Email subject*   
*Blah blah blah card description here blah blah blah.*

That way you can see who sent it and reply easily.

I'm more than happy to assist in setting up a Zapier zap to make this work - just let me know :)

comments: author: pauasoftwarenz
body: Thanks for the reply.

I have set up a Zap and it appears to do the job.


author: Devon Henderson
body: Happy to help, [@pauasoftwarenz](/t5/user/viewprofilepage/user-id/361987)! Please don't hesitate to ask if you run into any issues with this setup or have any more questions. Have a good day :)


author: QuackingPlums
body: Hi [@Devon Henderson](/t5/user/viewprofilepage/user-id/1125213) , is it too late to ask for a step-by-step on how to setup zapier, or do I need to start another thread?

I'm also having an issue with sender email addresses not showing up in cards!


author: Tammy Shi
body: how to populate that sender's email to a custom fields such as Customer Email ID?


author: scr4bble
body: Hello [@Devon Henderson](/t5/user/viewprofilepage/user-id/1125213),

this "email to board" feature is really great ! We have just discovered it recently and we really like it :) Good job whoever designed it !  
The only thing we miss there is to see the sender email in the trello comment. I see the subject is already present there, written by bold at the top of the comment. Would it be possible to add there the sender email address as well ? It should not be hard to do and it would help a lot.  

EDIT: I have just realized that the feature we use is actually called "Email for this card" while email address is in format "NICKNAME+HASH_1+HASH_2+HASH_3@boards.trello.com"


Tags: gmail
Is there a way to print a filtered view of the cards?
Asked by Jerry Bixman:

I would like to print a filtered view of the cards on my board. Is there a way of doing this?


Answers:
author: Matthew N
body: Jerry

You can capture a screenshot and print that, but there's not a way to otherwise accomplish this in Trello. You might have a look at the ***Agile Cards by SpartezSpartez***power up to see if you're able to print your cards some way that would be useful there.

comments: author: Jerry Bixman
body: ? Thanks
How do I disable attachments / file upload to Trello?
Asked by Ravi Nair:

How do I prevent users from uploading files /attachements to Trello cards?


Answers:
author: Matthew N
body: Ravi

There's not a way to disable file uploads currently. You can [submit this as a feature suggestion](http://help.trello.com/article/724-submitting-feature-requests-for-trello).


Tags: attachment
How do I disable the markup formatting when I use a hashtag in a card?
Asked by Pamela Crawford:

I want to use Trello to share social media posts with a team for collaboration.

At the moment it won't let us display the hashtags we might use in the posts because it triggers the markup formatting to display it as a heading whereas we just want it to read the word with a hashtag in front.

Can anyone help?

Thanks.


Answers:
author: Matthew N
body: Hey Pamela

You can escape markdown by putting a \\ before the special character.

ie: \\#comment would display as \`\\comment\`

comments: author: Pamela Crawford
body: Awesome, thank you so much!
How to auto populate weekly repeating tasks for the whole year
Asked by Jared Keens:

What is the best way to auto-populate a weekly repeating task for the whole year?  

Card repeater only generates each week but i need to see what the calendar looks like for upcoming months in advance.  

Thanks


Answers:
author: Mike
body: Hi Jared,

There isn't a good way to do this *automatically*, unfortunately. In order for a card to show on the Calendar view, the card needs to already exist, and have a due date set for the proper day. As you've found, Card Repeater will only repeat one card at a time on the schedule set.

In order to see the cards for the entire year on the Calendar view, you'd need to manually duplicate the card those 52 times, for each week of the year, and then change the due date appropriately on each one---I realize that's not ideal, but that's how this would have to happen currently.
If I upgrade to use power ups, will my team on the same board have that benefit as well?
Asked by Troy Overholt:

I want to upgrade personally, for the benefit of using power ups, but will my team not be able to see the power up benefits?


Answers:
author: Sloan
body: Hi Troy, are you planning to upgrade to Trello Gold or Trello Business?

* Gold only allows you as individual user to use up to three powerups.
* With Trello Business your whole team will benefit.

Have a look at this page to learn more: <http://help.trello.com/article/831-trello-business-class-vs-trello-gold>
Trello and quickbooks - without zapier
Asked by scott saw:

Hi - So I set zapier up to create trello cards when a new invoice is created. LOVE IT. But now that my 5 free zaps are up they want $25/month to keep the party going.   

Anyone know a free way to make that connection? I's a great way for me to not drop the ball and keep all my projects in front of me.

Thanks in advance.


Answers:
author: Mike
body: Hi Scott,

This is a great question. Most any service that is able to integrate two separate services like this will come with some sort of cost, unfortunately. If you have any developer resources, you might be able to put something together to do this manually via the Trello API, so that's something you can consider: <http://developers.trello.com/>

Zapier does allow you to have 5 separate Zaps for free, with a limit of 100 tasks per month, so another way to work around this might be to disable some of the other Zaps that you currently have running to allow more room for this one's tasks.
Notifications on Windows 10 for Trello
Asked by Daniel Perez:

The Trello windows app does not show up in Windows 10 notifications to be enabled. I'd like to know that this is expected, or a bug?


Answers:
author: Mike
body: Hi Daniel,

This is **not** expected, but is a known bug at this point. We hope to have this resolved in the next version of the Trello app, so keep an eye out for that soon!
Check List
Asked by Heidi Ellice:

Hello

I have created a board and now want to add check lists, I created one but the check lists do not save permanently for the next " to do task" I need to use the same check lists over but don't want to have to re type them.

I don't believe I am the admin person but I have managed to previously on another board under checklist, add a checklist that stayed permanently. I hope this makes sense.


Answers:
author: Jerry Bixman
body: You can copy checklists from a previous card, the dialog in in the checklist menu option.

comments: author: Heidi Ellice
body: Thank you :)
Still can't get notifications for Due Date
Asked by Amir Gelman:

hey guys,

I made sure I have notification set to ON, checked my iOS and made sure its on NOTIFICATION when it comes to the Trello app.

I still don't get anything and Due Dates keep slipping past by me.

help please?


Answers:
author: Matthew N
body: Amir

In order to get notifications for due dates, you need to be [subscribed to the board, list, or card.](http://help.trello.com/article/793-receiving-trello-notifications) Are you? Also, the due date notifications come in 24 hours before the time is due. Is that your expectation?

comments: author: Amir Gelman
body: Hey, thanks for the reply.

Yes, I am subscribed to everything (list or card).

but the 24 hours before thing is not my expectation which is probably why seems to me like its not working as it should.

I expect Due Date to work like a reminder... so if I need to call someone on a specific hour - I put that into the Due Date and expect it to notify me at that exact time.

is there a way to do this?


author: Matthew N
body: There's not a way to change the configuration within Trello, however there's a workaround using Butler Automation.

To add custom automation using Butlerbot, follow these steps:

1) Add Butlerbot to your board here: <https://www.butlerfortrello.com/dashboard.html>  
-- A new list will be created titled "Butler"  
2) Add a new card to the Butler list, using the follow text minus the parentheses

(the moment a card is due, post comment "@username, This card is due!")

@username should be your username. You can change "the moment" to "two hours, one hour, six hours", however much in advance you want to receive the notification. This will add a comment to the card, mentioning you in the comment, and trigger a notification.

Let me know if you have any further questions about setting this up.


author: Amir Gelman
body: hey Matthew,

thanks so much again.

so I've decided to simply make myself get used to put the "due date" to a time+24 hours.  
that way it will trigger an alert.

kind of a mind-f\*ck I guess but tbh Trello is so perfect... I simply cannot grasp why they won't think about regular alerts.


author: Amir Gelman
body: well, after messing around with Butler its defiantly what I was looking for.  
ignore my previous comment... this was very helpful.

thanks.