youngmon/atlassian-qna huggingface dataset:
Ctrl + M shortcut not working
Asked by Berry_Seibert Media_:

Hi community!

Does anyone know if the Ctrl + m shortcut function has been removed / changed? It isn't working for me (and others I've asked).

This is the one that should bring up a list of images, files, and documents in your Confluence so you can add them to your page.

Thanks!


Answers:
author: Erik Gui
body: Hello [@Berry_Seibert Media_](/t5/user/viewprofilepage/user-id/4307056)

If you are using the new editor, the inserting functionality (Ctrl + M) has been replaced by "link" and "files and attachments". You can find these features through the "+" menu on the rightmost of the editing toolbar.

You can view the list of available editing shortcuts in the new editor by opening the editor, and clicking on the help menu (?) on the lower right, and clicking "Editing keyboard shortcuts".

I have filed a bug describing the mismatch between the help menu inside and outside the editor: <https://jira.atlassian.com/browse/CONFCLOUD-73506>

Thanks,

Erik


author: Andy - Urban Gorilla Boy
body: Hello Berry!

If you are on Server and Legacy Editor, then it might still work....

Otherwise, inserting from another part of Confluence does not work in Cloud and New Editor - some handy support ticket links in this:

<https://community.atlassian.com/t5/Confluence-questions/Use-an-image-in-different-page/qaq-p/1263523>

*(It's a touchy subject)*

comments: author: Fun Man Andy
body: Oops... that is definitely listed on Mac OS, Cloud and New Editor... must be an Atlassian UI functionality error...?  

[@Mandy Ross](/t5/user/viewprofilepage/user-id/2990548) critical product feedback: can anyone from Confluence product team jump in on this?  
[JST-729848](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-729848)  

[JST-729850](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-729850)


author: Mandy Ross
body: [@Fun Man Andy](/t5/user/viewprofilepage/user-id/2550134) I pinged the team!


author: Fun Man Andy
body: Additional info that product team can view once they jump on here... our partner thinks it's related to Chrome extensions cause its working fine for them, BUT... I'm using Safari! ?


Tags: cloud

confluence-cloud
I have lost written work on lists and cannot retrieve them.
Asked by theladyjaclyn:

I have lost written work on a Board that I have been working on and would like to know if there is a way to regain the content lost?

<br />

I have logged out and looked for archive boards but nothing seems to bring back the writing under tab on each list.

I have logged in using a different device and nothing. I have tried the app on my phone and nothing.

Please advise as this is EXTREMELY DISAPPOINTING!


Answers:
author: Raw byroque
body: Did you find a solution?


author: Iain Dooley
body: [@theladyjaclyn](/t5/user/viewprofilepage/user-id/3993913) were you typing into card titles, card descriptions or card comments?

comments: author: Esme Crutchley
body: Hi [@theladyjaclyn](/t5/user/viewprofilepage/user-id/3993913)

Welcome to the Community!

If it's lists that have gone missing, have you checked in the archived lists space to see if they're in there?

If you're unsure how to get there:

* Open the board where the problems have happened
* Top right - click show menu
* Click more (5th option from the top)
* Then 'Archived Items' (4th from the top)
* Then right at the top, it'll say 'switch to lists'

If you bring back all the lists, it *should* bring back all the cards that were inside that list when it was archived.

Let us know if this helps, if not, we'll see if we can try something else!

Esme :)


author: theladyjaclyn
body: Thanks for responding. No the lists are still there as well as the cards in the lists. The work however, the writing has disappeared.

The problem started when I tried to access Trello from my phone. There may have been some sort of sync problem and it wiped it clean. I am assuming.

Is there any other way I can try to get some of the work back?

Let me know

Thanks Millions


author: Iain Dooley
body: [@theladyjaclyn](/t5/user/viewprofilepage/user-id/3993913) okay so you're missing content that was typed into the description of one or more cards? You can recover descriptions by following these instructions:

<https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>

You might also find that there are updates pending in the sync queue on your mobile app, although if the cache has been cleared, then they won't be there anymore. As long as the data made it to the server at some point, you'd be able to see it in the history above.


author: Esme Crutchley
body: [@theladyjaclyn](/t5/user/viewprofilepage/user-id/3993913)

Random question, on the desktop version, or chrome version, have you got a little green box at the top on the right that looks like this?

![Screenshot 2020-07-06 at 15.58.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/101837i545B247093864623/image-size/large?v=v2&px=999 "Screenshot 2020-07-06 at 15.58.39.png")

Because the lists are still there, but there's nothing in them, I'm wondering if you've got a filter on? If you have this box, click the X and everything should appear again.

Let us know if this helps!

Esme :)
Hi, is it possible to add a customer only to one card?
Asked by Dennis G?vert:

?


Answers:
author: mustafa sener _Hipporello_
body: Hi,

Unfortunately you cannot do this. However, you can use Hipprello for this purpose. Hipporello enables you to build form and lets your customer create Trello cards through these forms. After defining your forms like contact us, feedback, bug report, etc, forms will be displayed in a service desk portal. When your customers fill the form, a Trello card will be created for each request. Your customer will only see what they submit and further communication log on Trello card.

Besides this, you can forward your emails like sales@, support@, hr@, etc to Hipporello's email to board addresses. For each received email a Trello card will be opened. In this way, there will be a central communication center that all incoming requests are converted to a Trello card.

Hipporello has many features. Please check out our website and Trello power-up page for this:

<https://www.hipporello.com>

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>


author: Esme Crutchley
body: Hi [@Dennis G?vert](/t5/user/viewprofilepage/user-id/3993759)

Welcome to the Community!

In order to add an individual to just one card, you would have to add them to the board.

It's not possible to add someone to a card without adding them to the board.

I know that's not what you want to hear, but unfortunately, it can't be done.

Feel free to come back with further questions, that's what we're here for!

Esme :)

comments: author: Dennis G?vert
body: Hey thanks for your help :)
How do I add contact' s info (phone, email...) on a card ?
Asked by Anne-Laure:

Hi everyone,

On my Trello Pipeline, I have one card per potential client. I'd like to add contacts in these cards and their info : phone, email and comments.

How can I do it ? Thanks a lot for your help and answers !


Answers:
author: Esme Crutchley
body: Hi [@Anne-Laure](/t5/user/viewprofilepage/user-id/3993650)

Welcome to the Community!

This can be done with Custom Fields, you could make one for their phone number and email and things like that, then in the 'Comments' at the bottom you could write anything you like really!

If you want to use Trello as a CRM, I'm going to tag in [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) because I have a feeling that crmble is something that you could really benefit from here!

Hope she's able to help!

Esme :)

comments: author: Brittany Joiner
body: Hey! Thanks for the tag, and I'm terribly sorry for my slow response [@Anne-Laure](/t5/user/viewprofilepage/user-id/3993650) . But yes! Check out the Crmble Power Up. It's meant for this! With a few clicks your board will be set up for a sales pipeline, and cards automatically have Crmble fields for storing contact info like you described! You can sync to gmail, and you can also sync to google forms or anywhere else you get a contact/lead! Then you can view cool dashboard reports showing performance of your sales pipeline. Does this sound like what you are looking for?


author: milynnus
body: I have seen an installation using Contalist.
Why isn?t the card repeater tool available on my app?
Asked by Jessica Lewis:

I would like to use the card repeater tool on my TRELLO app. However, when clicking onto the power ups menu the card repeater tool does not appear. Therefore I am unable to enable it. Does anyone know why this is? And what I can do. thanks!


Answers:
author: Esme Crutchley
body: Hi [@Jessica Lewis](/t5/user/viewprofilepage/user-id/3993707)

Welcome to the Community!

The Card Repeater isn't available on mobile, so if you're using Android or iOS, then it won't show up.

It will show up in the macOS native app, and on Chrome \& Safari. I couldn't say about Windows, because I don't have a Windows machine.

If you want to edit the Card Repeater PowerUp, you would need to do this on Chrome/Safari/native app - not a mobile one.

Hope this helps!

Esme :)

comments: author: Jessica Lewis
body: Yes it does! Thank you so much


author: Benjamin
body: Will this be fixed anytime? I mean, I does not really make sense having features only in the browser...

comments: author: Deana Perlee
body: Still waiting on this.


author: Natalie Jintony
body: Hi, I have another question. I'm using the native MacOS tool, but I'm unable to add the Card Repeater power up. What do I do?
Why can't I see a team members initials on emailed Trello cards?
Asked by Fotini Paraschos:

Hi, I am using Trello to assist in purchase order management. I have set myself and my team up so that any purchase orders we raise automatically push through to our Trello board. When any of my purchase orders appear on the board it shows up with my initials on the card, but for anyone else in my team the cards show up blank. Is there a setting I need to turn on so that everyone's initials appear on the cards?

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/101399iF7C6254FF169AC25/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Michael Pryor
body: To add a little more explanation, you can add people to boards so they can see all the content in the board and you can also add people to a card - many people use this as a way to assign tasks to people. The initials you are seeing are because you have added yourself to that card - you can do this with the space bar if you hover your mouse over a card. You can add other people using the members button on the back of the card.


author: milynnus
body: You need to pick them under member?

comments: author: Fotini Paraschos
body: Sorry I am new to Trello, how would I do that?


author: milynnus
body: [@Fotini Paraschos](/t5/user/viewprofilepage/user-id/3993137) they need to be on the board. Invite them or ask them to join the board from their Trello app or desktop.


author: Fotini Paraschos
body: They are already members, and I have made them Admin on the board but it is still not working. I'm wondering if it is something else?

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/101406i04B460CF1C0BD229/image-size/large?v=v2&px=999 "Capture.JPG")


author: milynnus
body: Go to card. "Add to Card" \> Members
I have trello gold but can't add more than one power-up
Asked by naomi:

Hi,  

I keep getting emails saying "You earned a free month of Trello Gold". But this is what I see when I try to add power-ups (see screenshot).  

The one I have already is "Agile Cards - print your board".

Any ideas why I can't add more?  

Thanks

Naomi  
![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/101391i233D27674857FAF2/image-size/large?v=v2&px=999 "trello.png")


Answers:
author: Antonio Panea
body: Hi [@naomi](/t5/user/viewprofilepage/user-id/3993032) ,

I would say that this is not making any difference. Nevertheless If I were you I would try to create one from scratch and see what is happening.

Hope it helps!

Cheers

Toni


author: Antonio Panea
body: Hi [@naomi](/t5/user/viewprofilepage/user-id/3993032) ,

Are you the admin of that board?

Cheers

Toni

comments: author: naomi
body: Thanks for your reply [@Antonio Panea](/t5/user/viewprofilepage/user-id/1879188) ! It's a bit complicated. I have two accounts, let's call them A and B. I created the board using account A (which is the one I am logged in to this forum with right now). The board is for a voluntary project \& there is constant activity on it which created so many notifications that they swamped out the notifications on other boards, which I need to keep track of for my day job. Perhaps there is a way to turn off notifications on one board and not others, but I couldn't find it. So I created another account, B, made B admin of the board and removed A from it. Account B has since gained free gold, due to others in the project joining on my (as B) invitation. So yes the account with the gold is admin, but it was not the creator. Would that make a difference?


author: Michael Pryor
body: I'm not 100% certain of this but do you have to click a link to "redeem" your Gold and turn it on?


author: naomi
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556)you are right. The email I received said nothing about needing to activate the gold. Perhaps that's something to pass on to the department that creates those emails! However the email did contain a link to "View your Trello Gold Credits" and when I clicked on that I saw the activation option. I did that and now I have the option of more power-ups. Thank you!
Is it possible to integrate Connectwise-Manage with Trello?
Asked by Alex Rivera-Medina:

I wanted to know if this was possible to integrate CW-Manage with Trello. If so... how is the experience?


Answers:
author: milynnus
body: I put a watch on this subject as I am keen to look at tools that can enable some of the work that I have been doing to "as a service". Currently using a platform that already has Trello triggers and modules, and the heavier stuff with py-Trello.
Create a new card from a checklist without deleting it
Asked by Benjamin Gr?f:

Hi,

we have organized our whole marketing department with trello and have a single list with our major projects following weekly list with the jobs thats needed to be done during this week.

everytime we create such a card for a major project we add a lot of items to a checklist. Once the checklist is done we usually transfer them into single cards and distribute them to the week the job needed to be done.

So while doing this

1. is there a chance that you could add the due date and member that was attached to the checklist item to the new transferred card as well
2. leave the checklist item and do not delete it so the project manager still sees all the jobs regarding the project
3. and absolutely great would be instead of deleting the item, setting a link in the checklist to the referring card.
4. adding to the transferred card the original trello card it was created from as a reference

I am not sure but it could be that this would be jobs handled by the butler?

kind regards

Benjamin


Answers:
author: Vongsawat
body: You can make a Butler Card Button. Near the bottom of the Cascade tab, you have this action:![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101350iA8CB567D47B9B127/image-size/large?v=v2&px=999 "image.png")  

So each item in the checklist becomes a link to the card. And according to this [help page](https://help.trello.com/article/942-how-to-use-advanced-checklists-to-set-due-dates-and-add-members-to-checklist-items) on advanced checklists:  
![chrome_2020-07-02_01-42-53.png](https://community.atlassian.com/t5/image/serverpage/image-id/101352iD3CCE8317EC3B914/image-size/large?v=v2&px=999 "chrome_2020-07-02_01-42-53.png")  

You can play around with some further options (may have to have the advanced toggle on) such as what list they appear in, whether to copy over the labels, etc. And Butler can also attach checklists, labels or other things by default whenever this is done as well.


author: milynnus
body: [@Benjamin Gr?f](/t5/user/viewprofilepage/user-id/3992758) I came up with this concept board yesterday based on all the capabilities that I have developed. Would you be keen? I have the idea of automatic checklist based on the card progression.   

<https://trello.com/b/3bsCeqj9/trello-superhero-series>
Ability to set permissions on free Trello teams board?
Asked by Melissa Bauer:

Is there a way to restrict a member to only one card? I'm already using a PowerUp that has to stay as is.

Thanks.


Answers:
author: Jireh
body: Hi Melissa,

Unfortunately, no such feature exists on Trello. In general, Trello's philosophy about collaboration allows any member to change anything on the board and its cards and lists.

Enterprise and Business Class versions of Trello feature more fine-grained control and restrictions if you are interested.

<https://trello.com/guide/enterprise/>

<https://trello.com/en-US/business-class>

comments: author: Michael Pryor
body: ...unless you set the member to Observer (business class feature) which makes them a read only member of the board.
How can i change my profile photo?
Asked by Andres Eusebio:

plz help me


Answers:
author: Soumyadeep Mandal
body: Hi [@Andres Eusebio](/t5/user/viewprofilepage/user-id/3992585) ,

Welcome to the community!

Changing your profile picture (avatar) {#toc-hId--1328699091}
-------------------------------------------------------------

To change the profile picture shown in Trello, log into your Atlassian account at <https://id.atlassian.com/> and then go to <https://id.atlassian.com/manage-profile/profile-and-visibility> to change your profile picture. Click on the current profile picture to either change or remove the current picture:

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5ee252462c7d3a10cba8c4a0/file-zrrO9Q28v0.png)

**Using a legacy Trello account?** To change your Trello profile picture, also called your avatar, go to <http://trello.com/me>--- hover over your existing avatar and choose "Change".

Your account's avatar is visible to anyone on the internet, including those that find you through search engines like Google. Trello also supports [Gravatar](http://gravatar.com/), a site that lets you upload your avatar once and use it on various sites across the internet. Trello will default to using your Gravatar if that is available. Note that WordPress avatars are [automatically uploaded through Gravatar](https://en.support.wordpress.com/gravatars/).


author: manuelgeek
body: [@Andres Eusebio](/t5/user/viewprofilepage/user-id/3992585) ,

While on the browser Click on the profile/DP on the top right corner, on the drop down, click on \`Profile and Visibility\`.

On the next page, you'll see \`Avatar\`, when you hover on the image/placeholder, you'll see change option, if you click on it, you'll see a modal like below:

![Screenshot from 2020-07-01 19-47-24.png](https://community.atlassian.com/t5/image/serverpage/image-id/101334iC9F607526E70F19F/image-size/large?v=v2&px=999 "Screenshot from 2020-07-01 19-47-24.png")

click on the \`upload a picture\` button.   
I hope this helps
Anybody having issues with Advanced Checklists?
Asked by Cameron Matt:

I've created a rule on a board that is *supposed* to add an advanced checklist with dates to a card once it has been moved. When the card is moved, the advanced checklist begins generating (dates included) as it should-- however, the checklist is comprised of 12 items. After the card generates 8 items with dates in the checklist, it stops. Is there any way I can get all of my items to generate?


Answers:
author: Keli
body: Hi [@Cameron Matt](/t5/user/viewprofilepage/user-id/3992564)

Sorry to hear about the trouble. Can you reach out directly to our support team at <http://www.trello.com/contact> with a screenshot of the rule and also a screenshot of the log (Butler \> Account \> Usage Logs)? We want to protect your privacy in case your rule has confidential information. :)

Butler has a limit on the total number of actions and operations performed by a single command run and it sounds like your rule may have reached that limit. The usage logs should provide more information, and we'll be happy to help further via our contact form!
Change Team Members to Guests
Asked by Roger Conover:

We just started our free business trial. We currently have 6 team members and 7 guests.

I will be changing 5 of the guests to team members which is easy enough.

Two of the team members only need guest status. Is there a way to change them? I tried removing them and then readding but then the only option seems to be Team Member or Observer.

Any ideas?

Thanks,


Answers:
author: Michael Pryor
body: The easiest way to do this is just to remove them from the team. Then if they happen to be invited to any board in the team, they will be a Team Guest (and if not, then you just need to add them individually to any Team Board directly).

A "Guest" is just someone that is on a team board but not a team member (so they can only see that board they are on, but not any of the other team boards).

comments: author: Elaine Mullins
body: Hi, can you please confirm this is the correct approach in Trello Premium?

We have some external contractors who were set up as team members but need to be guests. I need to change their setting with no disruption to the work.


author: Elaine Mullins
body: Never mind, I've found the answer.
No pictures in my Trello account after logging in via atlassian
Asked by ?????? ???????:

Hi! I didn't use Trello for a while (about 3-4 months). Today when I tried to login I had to re-login via atlassian. Now all pictures I used in Trello cards, avatars was gone. If I'm adding new card with picture - no picture shown ether.

What's wrong with my pictures?

This is how my Trello page looks right now:

![2020-07-01_18-15-25.png](https://community.atlassian.com/t5/image/serverpage/image-id/101310i4818D64576D7E263/image-size/large?v=v2&px=999 "2020-07-01_18-15-25.png")


Answers:
author: Vero Rivas
body: Hi [@?????? ???????](/t5/user/viewprofilepage/user-id/3992512)

Look at this post

<https://community.atlassian.com/t5/Trello-questions/No-profile-picture-after-moving-to-Atlassian-login/qaq-p/1332099>

Cheers


Tags: cloud

jira-cloud
Is it possible to transfer an excel table to trello?
Asked by Elizabeth Lourdes dos Santos Villardi:

I want to transfer an excel table to Trello. Is it possible?


Answers:
author: manuelgeek
body: [@Elizabeth Lourdes dos Santos Villardi](/t5/user/viewprofilepage/user-id/3992425) ,

You can create a card, then add the excel sheet as an attachment to that card.

if you want to create tasks from the table, you can create a checklist then paste the table contents as items.

comments: author: Dan Ivory
body: And the same thing works for creating individual cards. Just paste a list in when creating a new card and Trello will give you the option to create one card or multiple.

See the gif on this page <https://help.trello.com/article/751-importing-data-into-trello>

Also as a bonus, if you want to export your data back out of Trello to excel, check out this power-up <https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export>

Hope that helps!

Dan


author: manuelgeek
body: [@Dan Ivory](/t5/user/viewprofilepage/user-id/1842230) added more awesome tips. great
Does Trello allow for multiple team members within the same board to have functionality at once?
Asked by Linda Adwan:

Can team members do modifications at the same time to the lists and cards?


Answers:
author: Jireh
body: Yes! That's the beauty of Trello. You'll see all changes on a board happen in real time as your teammates make them.

Now of course, network and computing limitations might cause 1 or 2 seconds of delay between when your coworkers make changes and when you actually see them. But for the most part, you and your team members will always be seeing the same thing.

comments: author: Linda Adwan
body: Thank you!