youngmon/atlassian-qna huggingface dataset:
Excel Macro is not showing nicely on published pages
Asked by Amelie:

Recently we 'upgraded' to Confluence Cloud.

I use the excel macro a lot and I noticed that the pages are not showing as before.

* the columns are split into pieces, so 1 line is appearing on several places in the page what makes that you don't see the excel page in one view. (<https://www.loom.com/share/95b9bfa5ae19414b8f99bb12ec82709e>)
* I don't have the edit option anymore

If I check the macro I notice that a lot of the options are missing:

*

  |--------------------|
  | **Show Grid?**     |
  | **Worksheet Name** |
  | **Last Row**       |
  | **Last Column**    |


Answers:
author: Diego
body: Hello [@Amelie](/t5/user/viewprofilepage/user-id/4029807) !

As I understand, the Office Excel macro does not work as expected and some options are not present when compared with the Server version of the macro.

I would like to first address the "a lot of the options are missing". When we look into the Server documentation for the macro, those options are indeed present:
> * [++***\[Confluence Server\] Office Excel Macro***++](https://confluence.atlassian.com/doc/office-excel-macro-375849173.html)

However, if we go over to the Cloud documentation those options are not present:
> * [++***\[Confluence Cloud\] Insert the Office Excel macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-office-excel-macro/)

The first excerpt from the page above talks about the excel macro not meeting the expectations:
> *A note on the Excel macro*
>
> *We've received feedback that the Excel macro doesn't meet expectations in some cases. There are some known issues with it right now, which are detailed below. So why are we proceeding with the rollout? We're making infrastructure changes for the overall benefit of Confluence users, but they mean that we can't keep the old Office and PDF macros working much longer. We need to proceed with the rollout so we can move forward with the infrastructure changes that have a much wider impact than this macro.*
>
> *In saying that, we, of course, genuinely care about every user's experience with Confluence, and always want it to be the best. If you're having real trouble with the new file viewer in the Excel macro, comment on this issue and let us know. There unfortunately isn't a short-term fix, as we do need to move off the old Excel macro, but we'll keep working on a better solution for the Excel macro.*

I went to the ticket about Feedback on the Office Connector and noticed that you already voiced your needs there:
> * [++***\[Confluence Cloud\] Feedback on the new Office Connector file viewer***++](https://jira.atlassian.com/browse/CONFCLOUD-54876)

With this in mind, I need to inform that currently there is no workaround to the behavior we are facing with the macro. Since you already commented there, I would recommend you to vote for the report as well.

Let us hear from you!


Tags: cloud
Problem with the Handy Cards Macro in Confluence
Asked by Tan Chow Tun:

Hi, I have set up the Handy Cards macro in Confluence to show my blogposts. However, the appearance or size of the cards seems odd. The cards showed the pictures together with the text contents (based on the limited characters size) correctly but the size of the cards are extended with a big blank space below the pictures and texts. Is there a way to have the card size fit the picture and text only without having a big blank space below them.


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi [@Tan Chow Tun](/t5/user/viewprofilepage/user-id/4029780) ,

To discuss your request please raise a ticket in our [support portal](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Handy%20Macros%20for%20Confluence).

Thank you!


Tags: confluence-server

server
How to end "login as user" session in new confluence UI?
Asked by Pushkar Kumar:

I am on Confluence cloud. And some time back there was a major change in the UI (panels on top rather than on the left).

One of the things that is not working for me is when I logged in as another user (from the Administration portal), I am not able to see the "end session" notification that used to pop up in the earlier versions.

This is what I am missing: <https://confluence.atlassian.com/cloud/log-in-as-another-user-776994835.html>


Answers:
author: repi
body: [@Pushkar Kumar](/t5/user/viewprofilepage/user-id/1370346)

![sitzung_abmelden_c?oud.png](https://community.atlassian.com/t5/image/serverpage/image-id/104583i258C794E904376BA/image-size/large?v=v2&px=999 "sitzung_abmelden_c?oud.png")


Tags: cloud
How to restrict advance search to showing attachments in search list?
Asked by Tanajee:

Hi I have configured Confluence server on our machine and when we search something in live search and press enter it goes to advance search and give attachments in that search along with pages but I want to show only pages over there how I can restrict to show only pages in advance search?


Answers:
author: Reshma Begum _Appfire_
body: Hi [@Tanajee](/t5/user/viewprofilepage/user-id/1774811) ,

You can use the below CQL to restrict the search on the content of type pages only.

```
type:page and text ~ "select"
```

Hope it helps!

Thanks,

Reshma

comments: author: Tanajee
body: Thanks [@Reshma Begum _Appfire_](/t5/user/viewprofilepage/user-id/2278129) but can you tell me where i need to add this CQL?

Can you provide me steps?


author: Reshma Begum _Appfire_
body: Hi [@Tanajee](/t5/user/viewprofilepage/user-id/1774811) ,

You can use the normal confluence search to enter the CQL

```
type:page and text ~ "select" 
```

that will take you to advance search and displays the page results.

![cql.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/104566i49DFCD7B9580083B/image-dimensions/605x101?v=v2 "cql.jpg")

Alternatively, you can use the left panel filter in advance search and select pages under type as shown below.

![cql1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/104567iCC57CAF38225FF71/image-dimensions/169x526?v=v2 "cql1.jpg")

Thanks,

Reshma


Tags: confluence-server

server
Steps to move a board from user A to user B without losing task information
Asked by Rogger Ruiz:

What are the steps to move a board from user A to user B without losing task information


Answers:
author: Joshua Sneed Contegix
body: Hi Rogger,

A board is just a way to view a subset of issues and changing board administrator will not change issue information. Check out this page on how to [change a board's administrator](https://confluence.atlassian.com/jirasoftwareserver/configuring-a-board-938845252.html#Configuringaboard-Changingaboard'sadministrators). Cheers!


author: Ollie Guan
body: Hi [@Rogger Ruiz](/t5/user/viewprofilepage/user-id/4029650) ,

Jira or Confluence?

Could you describe the requirements more specifically, any screenshots will be helpful.


Tags: cloud
How to add a blank option to list variables when creating a template
Asked by MayV:

I am creating a space template and have added some variables of the List type. I want to add a blank option to the list variables. In other words, I want the drop down list to have an empty option at the top of the list as the default selection. Is this possible?


Answers:
author: Logan
body: I had this issue as well.

Found that if you make the first value just be three dots, it will count as a blank field and will not let you submit. [See number 4](https://docs.adaptavist.com/f4cs/latest/usage/macro-usage/dropdown-list)


author: maguialahmar
body: Hi,

did u find a solution here

thanks


author: Rami Daoud
body: same problem here. also how to hide the variable name too?


Tags: template

variable
View JSD SLA vs Breached report in Confluence
Asked by robert.nadon:

GDay all,

is there a way to view the JSD SLA vs breached in confluence?

using html and an iframe keeps getting refused to connect.

Also other JDS reports. Really hoping for OOB but if it requires a plugin I would be interested in that as well.

Thanks,

Robert


Answers:
author: G?k?e G?rsel {Appfire}
body: Hi [@robert.nadon](/t5/user/viewprofilepage/user-id/3877063) ,

You can display SLA met vs breached (also in progress SLAs) gadgets in Confluence using [Time to SLA](https://marketplace.atlassian.com/apps/1211843/time-to-sla?hosting=server&tab=overview) . I think this is the best fit for your use case. You can read more about these gadgets [here](https://confluence.snapbytes.com/pages/viewpage.action?pageId=42959795) but basically, you can customize these gadgets with a JQL, select specific SLAs to display, and refresh displayed data in regular intervals to keep users up to date.

![TTS confluence gadgets.png](https://community.atlassian.com/t5/image/serverpage/image-id/104681iA3E617658612BC74/image-size/large?v=v2&px=999 "TTS confluence gadgets.png")

You can also use our SLA functions in the Jira issues gadget to display issues with breached SLAs and met SLAs in Confluence.

![Jira filter gadget.png](https://community.atlassian.com/t5/image/serverpage/image-id/104682i47857D4436A9E18A/image-size/large?v=v2&px=999 "Jira filter gadget.png")

Let me know if you have any questions.

Cheers,

G?k?e

comments: author: robert.nadon
body: Good stuff, but this will display the list of issues in confluence not the graphs, correct?


author: G?k?e G?rsel {Appfire}
body: Various [Time to SLA](https://marketplace.atlassian.com/apps/1211843/time-to-sla?hosting=server&tab=overview) graphs can be displayed by selecting gadgets in Confluence like below (**++Graphs will be displayed++**)

![TTS confluence gadgets.png](https://community.atlassian.com/t5/image/serverpage/image-id/104801i33164B18A427551C/image-size/large?v=v2&px=999 "TTS confluence gadgets.png")

Let me know if you have any questions.

Cheers,

G?k?e


author: robert.nadon
body: You keep referring to Confluence Gadgets. Gadgets are in Jira, Confluence has Macros.

So do you install a TTS plugin into confluence? I could not find it in the marketplace.

Installing a plugin to Jira does not add the macros to confluence.


author: Tuncay Senturk
body: Hi [@robert.nadon](/t5/user/viewprofilepage/user-id/3877063)

You can use any Jira gadget within Confluence by registering as the external gadget.

[Here](https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html) you can see detailed explanation regarding the external gadgets.


author: robert.nadon
body: Oh that's right, I forgot all about that. Thanks so much.


Tags: jira-service-desk
Macro Powerpoint Macro Not working in Cloud
Asked by JoAnna Yoshioka:

I do not see the first page of the power point presentation in the Cloud Confluence like I saw on the server. How can this be fixed?


Answers:
author: Diego
body: Hello [@JoAnna Yoshioka](/t5/user/viewprofilepage/user-id/3933357) !

As I understand, the first page of your PowerPoint presentation is not present when using the Office PowerPoint Macro.

I tried to replicate this behavior locally but was unable to. This is a screenshot of the presentation I used:
> ![Screen Shot 2020-07-31 at 13.49.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/105121i20F04C56FE556C6F/image-dimensions/413x233?v=v2 "Screen Shot 2020-07-31 at 13.49.53.png")

This is what it looks like inside the Office PowerPoint Macro:
> ![Screen Shot 2020-07-31 at 13.49.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/105123i441FFB82A82ECF47/image-dimensions/323x377?v=v2 "Screen Shot 2020-07-31 at 13.49.58.png")

With these results in mind, I would like to ask you a few questions:
> 1. *Is this happening with all the PowerPoint presentations you attach to the page?*
> 2. *Is this happening in different Confluence pages or is it isolated in a single one?*
> 3. *Is this affecting any other user in the same Confluence Site?*

For reference on the macro, you can check here:
> * [++***\[Confluence Cloud\] Insert the Office PowerPoint macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-office-powerpoint-macro/)

Let us hear from yoU!

comments: author: JoAnna Yoshioka
body: Below in New Editor is what it looks like in our confluence page but I would expect the grey box not to show only the first page of the power point. It's happening on all our pages if we insert the macro


Tags: cloud
How do I lockdown the web on a kiosk?
Asked by pbrannock:

I am looking to add a couple of kiosks to a plant location, at the request of HR, to allow applicants to come in and apply on the website. I need to lock it down so that the users can only access the one set of pages to do the application and not wander off into the world wide web. What would be the best way to do this? We use Cisco Umbrella to monitor our webspace, is there a tool that will allow me to do it there?


Answers:
author: Daniel Ebers
body: We did a installation like this in the past for a school canteen. If you are not going to use a commercial solution which is available on the commercial market for a setup like you have a demand for is not that easy when looking into details.

Of course, locking down the browser to keep the user on a predefined set of webpages might be easy.

In case the system is unattended we saw the following challenges:

- can users start other application except the browser (we don't wanted them playing Solitaire on the machines)  
- are USB ports safe?  
- is the boot environment safe (not to let them boot a live linux system or so)  
- is the environment safe at all (do we need to lock the system to a wall - or not)?  

We managed (I think so...) to cover the most common scenarios - with available settings of the system, without the need of spending money. But it was a reasonable effort.  

In your case it _might_ be a bit less effort as an applicant is not trying to play around with the system (hopefully!) whereas the kids definitely tried to.  

For commercial solutions I cannot give any advise, sorry. They might be much easiert to setup, though.

Cheers,  
Daniel


author: Dave Theodore [Coyote Creek Consulting]
body: Most modern operating systems have a built-in host-based firewall. You could create an outbound rule that only allows outbound traffic to the Jira server IP address and drop all other outbound connections. That's easy and free. This is a question for your operating system, though. It really has nothing to do with Jira.


Tags: confluence-server

lock

restriction

server

web
Create Issue from Confluence page, add more Jira fields to pop-up
Asked by Phil Harman:

Is there a way to add more Jira fields to the pop-up window when I am using the Confluence page native process below?

1. Select a block of text in Confluence page (Cloud)
2. Hover over the selected text and click the Jira Macro button
3. Select the correct project and issue type ... I do not see other fields like "due date" or "assignee" to fill in?


Answers:
author: Joshua Sneed Contegix
body: Hi Phil,

I don't believe it is possible to add additional fields when creating issues from Confluence. Atlassian's documentation on [Creating issues from Confluence](https://support.atlassian.com/confluence-cloud/docs/use-jira-and-confluence-together/) indicate that only the Summary (highlighted text), project, issue type, and description are available. I looked in the marketplace and did not find any plugins to extend this functionality. Cheers!

comments: author: Jared
body: This is not true. I have a "teams field" when I create mine, but I cannot figure out how it got on there. Found this article because I am trying to add more fields.   

![Snag_46cf61.png](https://community.atlassian.com/t5/image/serverpage/image-id/225372i0E20758AB2E35A69/image-size/large?v=v2&px=999 "Snag_46cf61.png")


author: Christian Schlaefcke
body: I think this is because you defined the Team field to be mandatory. See [here](https://confluence.atlassian.com/confkb/how-to-make-a-field-visible-in-the-create-jira-issue-dialogue-in-confluence-678560701.html) ...


author: Lorien Anderson
body: Hi, unfortunately, it is not true that required fields automatically appear on the create pop up box from confluence (when creating a jira issue from confluence).   

I would love an answer to this problem! Seriously, there's must be a was to add a field to the create Jira issue from confluence box. Flowers and Candy to any accurate solutions. In Data Center, if possible.


author: Agathe.Valentini
body: As you can see here: This needs more votes to be considered in the development:

[\[CONFSERVER-34024\] Have an assignee field when creating a JIRA issue from Confluence. - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFSERVER-34024)


Tags: cloud
process for changing servers when changing servers
Asked by Jason G:

How do I generate a new license key when I change selfhost servers. ie. when the

server id changes.


Answers:
author: Joshua Sneed Contegix
body: Hi Jason,

A new license isn't required when the server ID changes. What about migrating between servers is prompting you to investigate where to get a new license? Cheers!

comments: author: Jason G
body: Hi Joshua,

Thank you for the help with this!

I'm not at the point where I'm ready to migrate. I recall when I requested the product license key from the license manager page, that it asked me for my server ID first. I'm new to Atlassian products so I wasn't completely sure why or what they would need the server ID for, or how providing it would affect the validity of the key.


author: Jason G
body: Oh looks like I just found this in the sidebar.

<https://community.atlassian.com/t5/Confluence-questions/Changing-Server-ID-on-Atlassian-Licences/qaq-p/1363786>


author: Joshua Sneed Contegix
body: Hi Jason,

Welcome! You will need the license on-hand to place after [the migration](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html), but you will not need a new license unless your current one is expired and you require support from Atlassian or would like to upgrade. Cheers!
You are viewing an old version of this page. View the current version.
Asked by Tim Green:

**++Please help me. Has anyone had this problem?++**

When viewing one of my pages I created, if I click any link, a warning in a yellow box appears at the top of the page and the Edit button is removed. The text of the warning is shown below. The actual current version of my page is 296. If I click "current version" then the Edit button comes back and I can continue making edits. However, the next time I click a URL, the warning comes back and the Edit button is removed.

Has anyone experienced this and if so, how do I fix it? Is this a problem with a URL on the page?

**You are viewing an old version of this page. View the [current version](https://devcloud.swcoe.ge.com/devspace/display/TC/Production+Patching).**

[Compare with Current](https://devcloud.swcoe.ge.com/devspace/pages/diffpagesbyversion.action?pageId=1669156425&originalVersion=1&revisedVersion=296) [Restore this Version](https://devcloud.swcoe.ge.com/devspace/pages/revertpagebacktoversion.action?pageId=1669156425&version=1) [View Page History](https://devcloud.swcoe.ge.com/devspace/pages/viewpreviousversions.action?pageId=1669156425)

**Version 1**


Answers:
author: David Stallard
body: We have discovered that if you link to an anchor on the same page but you use the \[pagename\]#\[anchorname\] format instead of just #\[anchorname\], it will actually link to version 1 of the page instead of the current version. Seems like a bug? Not sure if yours is the same situation.


author: Sarah Ramia
body: I am having the same issue. no anchors on page. behaviour as described by Tim Green above.
How to get a sum total of individual rows using page properties report
Asked by Dailin Young:

I have 4 different fields which i am using a page properties report to display with each row being an individual project entry. I would like to be able to sum the total of each column in an individual row to get an all in total. I am currently using Table Filer, but that only gives the option to add the columns, which does help since each row is an individual project.


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Dailin Young](/t5/user/viewprofilepage/user-id/3812789) ,  

With the help of Table Filter you can both count total for columns and add Total column with the needed operation type. Is it what you need?  

![2020-07-31_16h40_20.png](https://community.atlassian.com/t5/image/serverpage/image-id/105093i075875C0C21CF3B9/image-size/large?v=v2&px=999 "2020-07-31_16h40_20.png")

Best regards,  
Katerina


author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Dailin Young](/t5/user/viewprofilepage/user-id/3812789) .

Could you send us screenshots for better understanding?  

Thanks!

Best regards,  
Katerina

comments: author: Dailin Young
body: Hi [@Katerina Rudkovskaya \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/3738229) sure please see attached. WHat i am looking for is to be able to sum up the totals by project and get a 'Totals" after 'OTHER Quote Amount' Column.![PagePropertiesReporting_Sum_Total_By_Rows.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/105026i7EECA2FA4F90BCAB/image-size/large?v=v2&px=999 "PagePropertiesReporting_Sum_Total_By_Rows.PNG")


Tags: confluence-server

server
Error importing site
Asked by christhompson07:

Error importing backup of old confluence site. I have the backup file from a couple of years ago. I went to settings \| Import Site, selected the zip file. It uploaded and started to process. It got to 18% and I got this error.

There was an error during import. You can either [try again](https://moderas.atlassian.net/wiki/admin/import/importconfluencesite.action) or [raise a support request](https://confluence.atlassian.com/display/Support/Atlassian+Cloud+Bug+Fixing+Policy).

I did try again and got the same result.


Answers:
author: christhompson07
body: Used import space instead of site and it worked. Problem solved

comments: author: pu88
body: where can i find this option import space ?


author: christhompson07
body: I tried changing the email address in the entities.xml to the new email address as well. That got me to 20% before failure.


Tags: cloud
a simple page properties report with multiple duplicate rows. how can i fix this?
Asked by stephan:

I came up with a simple page properties report where I got multiple duplicate rows where only one row contains actual data and others are just a link to the confluence page. How do you fix it?

Any help would be greatly appreciated !!


Answers:
author: repi
body: [@stephan](/t5/user/viewprofilepage/user-id/4028724)

You should tell us how or with what the report was created.

comments: author: stephan
body: [@repi](/t5/user/viewprofilepage/user-id/302600)

Strange but it is working again.

I opened the Confluence page this morning and the duplicate rows where deleted.

Thanks for your reaction.


Tags: cloud
Editing multiple Action items at once does not update properly (in Task Report)
Asked by Etienne Lareau:

Hi,   
Using a Task Report that tracks the Action items under my name, I often want to check multiple items as *Done* at once.

When doing this, the changes are not recorded properly. Most of the time, only 1 item gets updated, leaving the other clicked items unchanged.

When wanting to assign a *Done* status to 20-30 items, that becomes a frustrating endeavor!

Is there something I am missing? Is this a bug?

I also get this error message sometimes:

![chrome_oJ1qloEgrm.png](/t5/image/serverpage/image-id/104408i715F67A87AA0BEF5/image-size/large?v=v2&px=999 "chrome_oJ1qloEgrm.png")

Thanks for your help!


Answers:
author: Bridget Maloney
body: Hi [@Etienne Lareau](/t5/user/viewprofilepage/user-id/3331142)

We also experience this issue in our implementation. As a way around this, we have started to go into "edit" mode on a page if we need to check multiple checkboxes - but that doesn't really help if they are spread across multiple pages (like from a task report).

Does anyone else have any additional tips or recommendations?

Thanks,  
Bridget


Tags: cloud