Image resize on Cloud
Asked by Alex Ciorapciu:

Hi there,

since moving to Confluence Cloud, I can't find the specific controls to resize the image, where you can enter a specific pixel value. I only have two grab handles left and right, which honestly don't work well.

According to the documentation (see screenshot), these controls should also be available on cloud. But I can't seem to find (or enable) them.

Thank you kindly in advance.

alex ![Bildschirmfoto 2019-09-04 um 13.42.05.png](/t5/image/serverpage/image-id/65133iF33EE7BBC948A41B/image-size/large?v=v2&px=999 "Bildschirmfoto 2019-09-04 um 13.42.05.png")![Bildschirmfoto 2019-09-04 um 13.41.06.png](/t5/image/serverpage/image-id/65132i1323E33A1296A661/image-size/large?v=v2&px=999 "Bildschirmfoto 2019-09-04 um 13.41.06.png")


Answers:
author: Nicki D
body: Hello. I just came across this as I'm looking for the ability to increase the size of my image. I am using Confluence online/cloud. I see that is will be a larger image if it's centered but I want increase the width when using an alignment right option. It gives me ability to size is stretch the image but it will not stay with a wider width. I am super disappointed in this! There must be something.... it's 2022! I will keep looking.

comments: author: Kim Martin
body: Me too.


author: Katelyn Pitstick
body: The option to edit image settings (resize, paragraph position) with the new tool is not accessible for images in a table. They need to be resized/positioned outside of the table, then moved.

I commented with this frustration on ticket \[CONFCLOUD-67554\], but I'm not sure if that's the appropriate task- or if this is a bug that should have its own task.


author: Daniel Eads
body: Hey Alex, welcome to the Community and thanks for raising this!

The controls shown in your second screenshot are described on the [documentation for our old/legacy editing experience](https://confluence.atlassian.com/confcloud/display-files-and-images-724765104.html). In your first screenshot, the handles on the side are part of the new editing experience. As the new editing experience is rolling out, you've found that the documentation isn't particularly clear on what's happening.

The new editing experience is still under development. We've got some documentation that can help explain what's available and what's been recently added:

* [Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html) (describes the new editor and where you'll see pages using it)
* [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) (describes what's different feature-wise from the previous editor and what's recently shipped)

Currently there's an open feature request about resizing in the new editor:

* [CONFCLOUD-67554 Resize image by pixel on new editor](https://jira.atlassian.com/browse/CONFCLOUD-67554 "CONFCLOUD-67554 Resize image by pixel on new editor")
* There's also the related request [Add ability to set image size in percentage in Fabric Editor](https://jira.atlassian.com/browse/CONFCLOUD-67080)

I'd recommend voting on those issues and watching them in our Jira instance if you're interested in getting updates about their progress. In the meantime, it's possible to get the Legacy editor still. When creating a new page, either select the Legacy editor template (most instances have this option now) or if you see a template that says "Try the new editing experience", just click on any of the other templates.

Cheers,  
Daniel

comments: author: Alex Ciorapciu
body: Dear Daniel,

thank you kindly for your reply and links. I have voted on them.

I tried to get the Legacy Editor (that's exactly what I'm looking for), but when creating a new page, my cloud instance doesn't show any sort of such option - see screenshot.

Is there any other option to no "Try the new editing experience"?

Thanks,

alex

![Bildschirmfoto 2019-09-06 um 16.03.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/65395i82C3CCF5163C1B4F/image-size/large?v=v2&px=999 "Bildschirmfoto 2019-09-06 um 16.03.11.png")


author: Alex Ciorapciu
body: Is there any update on this? This is not a very extravagant feature request and something that was already working perfectly fine in previous versions.

Is there really no workaround to this?


author: Daniel Eads
body: Hey [@Alex Ciorapciu](/t5/user/viewprofilepage/user-id/3532871) ,

Sorry for the radio silence here. I've been working with the development team and we've discovered that your Cloud instance is part of a cohort that is "new editor only". Since some number of months ago, any newly-created Confluence Cloud instances are 100% on the new editing experience and won't have access to the old editor. Unfortunately there's no toggle we can flip on your instance to provide access to the Legacy editor.

For your instance and any newly-created Confluence Cloud instances, [CONFCLOUD-67554](https://jira.atlassian.com/browse/CONFCLOUD-67554) holds the key to the image resizing you're looking for.


author: Alex Ciorapciu
body: Dear [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694)

thank you for the update and for your effort. It is greatly appreciated.

We are an image focused company and rely on at least basics of image handling when collaborating in our wiki.

Regarding <https://jira.atlassian.com/browse/CONFCLOUD-67554?_ga=2.30998207.1817039564.1570179127-1165306618.1568567090>

What is difficult to understand is the state of the ticket: gathering interest. This does not give me much hope, it will ever get done. Without a clear commitment, it might be time to move on.


author: nsontag
body: I used Confluence at my previous job and was test driving it again when I came across this issue. My particular frustration is that I cannot crop images, which you also used to be able to do using the previous image controls.

It doesn't even look like this is on the roadmap. Do I need to crop images outside of Confluence now?

I agree with [@Alex Ciorapciu](/t5/user/viewprofilepage/user-id/3532871). If my only option is an 'improved' version of Confluence that is missing major functionality which may or may not be re-introduced at some time in the future, that's a red flag for me and I'll be taking a much closer look at alternatives.


author: ambujp
body: Is there any update in this topic? I am not bothered about earning new batch by asking questions and Liking posts (i got Level 1 batch as soon as i liked above post).

Been around a year and this has not yet been fixed? Definitely Red Flag worthy!


author: Daniel Eads
body: [@nsontag](/t5/user/viewprofilepage/user-id/2573080) cropping images is tracked as a different ask than resizing. Cropping is part of this feature request: [CONFCLOUD-26942](https://jira.atlassian.com/browse/CONFCLOUD-26942) . There doesn't seem to be a large amount of interest in the request, which might be the reason it's not on the roadmap. A marketplace vendor [notes in one of the comments](https://jira.atlassian.com/browse/CONFCLOUD-26942?focusedCommentId=2436049&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-2436049) that there's a full-featured editing add-on in the Marketplace. I'm not going to pull any punches here - features with this level of interest that have marketplace solutions available usually don't make it onto the product roadmap later down the line.

[@ambujp](/t5/user/viewprofilepage/user-id/3718276) For image resizing, [CONFCLOUD-67554](https://jira.atlassian.com/browse/CONFCLOUD-67554) continues to be the best place for up-to-date information. There's also a research study occurring that I encourage you to voice your opinion on - please contact [mbytnerowicz@atlassian.com](mailto:mbytnerowicz@atlassian.com) for details on joining the study.


author: ambujp
body: Thanks [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) . I checked the ticket you mentioned. I see some frustrated comments and ticket not assigned to anyone.


author: nsontag
body: [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) First of all, thanks for the reply and for your candor. I can appreciate that you need to follow the demand for the features you work on. I have since noticed that picture resizing does kind of work, but not when a table is involved. I'm not sure if you would classify that as a feature or a bug.


author: David Heide
body: No comments or votes are allowed anymore. A good way to make sure interest appears low.


author: fannminger
body: How to use Legacy? Newest is not for me.


author: James Grise
body: [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) Still no fix? I know that you are explaining this but your devs aren't moving on it and parroting internal buzz words like "new editor only" is not anything. Maybe as a case study you should look into products like Evernote and Penultimate to illustrate for your devs what happens when the product teams thought, so arrogantly, that they were improving the mobile experience by breaking its core functionality.

There used to be a time when we used Evernote for what we now use Atlassian. It needs to be a concern to you and to your development team why that isn't the case today. As a software architect myself I can tell you this is a fickle bunch and we will end up shifting our enterprise to a new platform as quickly as you guys can implement a bug fix on something that used to work and now doesn't. Which isn't fast, but it will happen. I hope you can fix your UX before I have to shift the whole platform. There is a lot of content invested here and it will be a pain to move. Just because folks haven't left the platform yet doesn't mean that the shift hasn't started and while it's not just this one little item that frustrates us, this one gets a lot of visibility for our business users.

We all have stakeholders that we answer to and they can't be impacted by two-year Atlassian development cycles. Many teams are already sourcing alternatives. Also, since we are sharing in one another's internal product development shortcomings, I will not get my product teams to engage with automated delivery pipelines on your platform if they can't even resize images in their Confluence pages. Might seem unrelated but Atlassian is a life-cycle tool and automation is not widely understood, Confluence and Jira are the largest footprint.

You have had this critical bug open for years now, which is much better than ample time to correct it even rewrite it from scratch.


author: AMiRO MANUAL
body: Now it's may 2023 and the issue is still not fixed.


Tags: cloud

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