youngmon/atlassian-qna huggingface dataset:
Forma de pagamentos para empresa
Asked by Victor Vinicius Rocha Santos:

Boa tarde!  

Gostar?amos de saber como s?o feitos os pagamentos para a Trello no plano premium a partir da nossa empresa. Apenas por cart?o de credito ou existe outra forma de pagamento para empresas?


Answers:
author: Sal
body: Ei [@Victor Vinicius Rocha Santos](/t5/user/viewprofilepage/user-id/5122682)

Tudo bem? Bem vindo a comunidade da Atlassian!

Ent?o, caso tu queira tirar mais d?vidas sobre formas de pagamento referente aos nosso planos do Trello, tu pode dar uma olhada na nossa p?gina de planos <https://trello.com/pricing>. E caso tu tenha mais d?vidas, sugiro entrar em contato conosco trav?s do nosso formul?rio <https://trello.com/contact>

Eu vi aqui que tu j? entrou em contato conosco sobre esse assunto, se tu quiser, tu pode fazer um *follow-up*no caso que voc? tem aberto conosco, para que possamos tirar todas as tuas d?vidas.

Espero ter te ajudado!

comments: author: Vanderlei Padilha Machado
body: Bom dia, pessoal

Por gentileza, h? outra forma de pagamento poss?vel al?m do cart?o de cr?dito?


author: Alisson Sartor
body: Ol?, Vanderlei!  

O Trello tamb?m aceita cart?o de d?bito internacional al?m do cr?dito.  

Atenciosamente  
Alisson  
Trello Team
Board Due Dates
Asked by Allison Owens:

Is there a way to create a due date for the entire board?

I don't mean a due date for each card, I mean the board as a whole.

For instance, I am creating one board per project and would like to have the final due date attached to it. Is there a way to do this?


Answers:
author: Oliver S
body: Hi Allison, welcome to the community! :)  
Right now, that feature isn't available within Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.  
If you'd like to see our latest features and future releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.


Tags: board

due-date
Edit card titles in a copied list
Asked by Corey Daigle:

I have a master list of cards that I make a copy of for each project. Is there a way to add a unique identifier to the cards specific to each list created?

For example, add a "Smith" to each card title in one copied list, a "Baker" to each card title in the second copied list, and so on.


Answers:
author: Lara
body: Hi Corey,

Thanks for reaching out!

While this isn't directly possible, you could set up a couple of [Butler automation](https://support.atlassian.com/trello/docs/butler-overview/) to achieve this.

For example, set up a board button that copies all the cards from list X to list Y (i.e. Smith). Then, set up a command that prepends the word "Smith" to the card names of those copied cards.

Board button:

*

  ```
  copy all the cards in list "Tomorrow" to list "Smith
  ```

Rule:

*

  ```
  when a card is copied into list "Smith", rename the card to "Smith {cardname}"
  ```

* in this example, the {cardname} [variable](https://support.atlassian.com/trello/docs/butler-variables/) pulls the original card name.

**Note**: if your list has a lot of cards, you'll see performance issues.

Hope this helps!

All the best,

Lara  
The Trello Team


Tags: cloud
mirror card butler
Asked by NAHIDA ROBERT:

Good morning,

I would like to set up a mirror card with Butler is it possible?  
Synchronize map description and dates.

Thank you

Nahida


Answers:
author: Jared
body: Hi Nahida,

You can use Butler to [set up one-way sync](https://support.atlassian.com/trello/docs/synchronizing-cards/) of a card to another card, but if you want two-way sync you'll probably want to look for a power-up to accomplish it. Here's a [help doc](https://support.atlassian.com/trello/docs/mirroring-cards/) with some more info.


Tags: butler

sync
Hello, is there a way to access the Trello guide in its entirety 1 file) like a PDF ?
Asked by Bob Slade:

I am unable to read it online do to vision problems. Thanks.


Answers:
author: Sal
body: Hey [@Bob Slade](/t5/user/viewprofilepage/user-id/5125718)

Welcome to the community!

Did you mean this guide [here](https://trello.com/guide/trello-101) when you mentioned accessing the Trello guide in PDF? Or are you referring to another guide? If so, can you send the link about which guide you are talking about? Thanks!
i am trying to talk to a sales agent regarding purchasing licenses - but i cant find an 800 #
Asked by Stephen T King:

i would like to purchase licenses and am ready to purchase

I am needing a 800 # to talk to a live person not a chat bot


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Atlassian does not do telephone sales or support (except for large premium or enterprise systems with many many users, and even then, they ask you to raise support calls). You'll need to raise a support request and wait for them to ask you about your preferred way for them to talk to you.

For Trello, go to <https://trello.com/support> and use the last option about raising a support request.

You can buy your licences online though, you don't need to talk to anyone. Where are you stuck on purchasing?
How to quickly move list to another board
Asked by Nina W:

Hi,

Is there a way to quickly move a list to another board? Like a shortcut or a button that I can click and it will automatically move the list to this specific board?

It is always the same board that I'm moving lists to when I'm done.

On that note, is there a way to write a rule that when all cards are labeled green then this list should move to board X?

Thank you!


Answers:
author: milynnus
body: [@Nina W](/t5/user/viewprofilepage/user-id/5104245)

Focus on moving each card on a list instead. If you can collect the cards creating a checklist of cardlinks then you can iterate through all the cards to effect the required change.   

For you second requirement - while you can set a trigger when a label is added, you would not be able to know whether the rest of cards on the list had the same labels.

comments: author: Nina W
body: Thanks. Unfortunately that doesn't help what I'm trying to do.
is there any app that link to trello?
Asked by Hooi Sung Lim:

Hi, is there any note app that can be linked to Trello? It would be helpful as I do not have to add items twice


Answers:
author: Alex W
body: Hey [@Hooi Sung Lim](/t5/user/viewprofilepage/user-id/5125537) - welcome to the Community!

You can see the list of integrations we have with other apps here: <https://trello.com/integrations>
Quadros do plano premium podem ser editados por pessoas que do plano free?
Asked by Diretoria de Projetos - CIDENNF:

Quero contratar o plano premium para minha equipe, por?m pode ocorrer de pessoas externas a equipe precisarem visualizar e editar alguns quadros. Minha d?vida est? relacionada a se essas pessoas, com plano free, conseguem editar e visualizar os quadros do meu time?


Answers:
author: Rodolfo Moreira
body: Ol?, Bem-vindo ? comunidade Atlassian! Espero que voc? esteja gostando do Trello.

Sim, quadros do plano premium podem ser editados por pessoas do plano gratuito. Permita-me fazer um breve resumo de como funciona a nossa assinatura:

[Trello Premium](https://trello.com/business-class) inclui controles de privacidade e outras ferramentas administrativas que s?o ?teis para empresas que desejam ter maior controle de seus quadros e dados. Em vez de atualizar um usu?rio por vez, voc? atualizar? toda a ?rea de trabalho para Premium. Consulte o [Guia do Usu?rio Premium](https://help.trello.com/article/714-business-class-user-guide) para obter mais informa??es sobre os recursos individuais da assinatura.

O pre?o ? por membro do espa?o de trabalho ou [convidados de quadros m?ltiplos](https://help.trello.com/article/1123-multi-board-guests) e ? $12,50 por m?s ou $119,99 por membro do espa?o de trabalho ou convidado de quadros m?ltiplos anualmente, por favor observe que todo o espa?o de trabalho precisa ser atualizado.

Voc? pode seguir este link para se inscrever para um [teste de 14 dias](https://trello.com/free-trial) do Trello Premium caso desejar.

Dito isso, conforme informado no in?cio, voc? pode adicionar algumas pessoas no seu quadro da ?rea de trabalho, essas pessoas ser?o tratadas como "convidados". Um convidado ? simplesmente uma pessoa que ? membro de um quadro no Trello Workspace, mas n?o ? membro do pr?prio Workspace. Essa falta de associa??o ao Workspace significa que eles n?o podem ver todos os quadros vis?veis no Workspace e n?o t?m recursos pagos dispon?veis. Em vez disso, eles s?o considerados um usu?rio gratuito que s? tem acesso muito espec?fico ao quadro do qual ? membro.

Desde que seja convidado em apenas **um** quadro, n?o h? custo adicional para sua assinatura Premium. No entanto, se voc? adicion?-los a um quadro adicional, eles se tornar?o conhecidos como convidados de quadros m?ltiplos e custar?o o mesmo que um membro do Workspace: [Convidados de quadros m?ltiplos](https://support.atlassian.com/trello/docs/multi-board-guests/)

Portanto, neste caso, tudo o que voc? precisa fazer ? adicion?-los ao quadro como faria com qualquer outra pessoa: [Adicionando pessoas ao quadro](https://support.atlassian.com/trello/docs/adding-people-to-a-board/)

Espero que isso ajude a explicar, tenha um ?timo dia!

comments: author: Diego Biazus
body: Tenho a conta Premium, tenho v?rios quadros, pq n?o consigo mais adicionar convidados nos quadros?


Tags: plan

premium
Dont see card notification anymore (red icon)
Asked by Thomas:

Hi trello's lovers

Used trello for years but from these days, my team and i can't see "red color circle" icon on card for notification?

Can see the red notification on top right side but no more on eatch card as before

Thanks for help


Answers:
author: Victor N
body: Hi Oreo, this is a known bug from our end and our developers have deployed a fix for the issue.  
Please reload Trello and it would work great now. Let me know if the issue persists.
1 dashboard from multi workspace
Asked by JeanDaniel CIESLAK:

Hello Community,

I wonder if in the Premium version is it possible to centralize on a single dashboard and on a single chronogram, all the data from several workspaces? and if yes, how ?

Thank !


Answers:
author: Alex W
body: Hey [@JeanDaniel CIESLAK](/t5/user/viewprofilepage/user-id/5118566) - welcome to the Community!

Unfortunately the Dashboard View is only a single board view. On top of that, our Premium subscription is applied to a workspace in Trello, so you can only add boards within the workspace to our Workspace Views.

comments: author: JeanDaniel CIESLAK
body: Hi [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170)

Thank you for your answer. It's a shame because it's a feature I was waiting for to make my choice.  
Imagine a company that needs multiple workspaces and each employee ends up with different tasks and deadlines in each workspace. We do not have the possibility of centralizing in one place the information of load plan and multi-project tasks to be done for a team or a collaborator.


author: Viktorija Domarkaite
body: We have exactly the same issue and are still wondering if it could be solved in any other way. Besides that issue seems that Jira is the most complicated compared to other providers.
A single licence
Asked by Cl?udio Emanuel Vieira da Silva:

Hi everyone, i'd like to active a standard licence for an year to try out for longer how it works for me.

So far the premium trial as been really nice and i'd like to active at least the standard for now and with the time i see if premium makes more sence.

The thing is when i go on the menu to add a payment method it shows all duplicated, because these is billing for 2 licences when i only need one.

Can sombody help to figure this out please?

Thanks in advance.

![image.png](/t5/image/serverpage/image-id/235273i51CD795F8E3D940B/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Cl?udio Emanuel Vieira da Silva](/t5/user/viewprofilepage/user-id/5125300) and welcome to the community,

Have you got another user on your trello? It seems that this is the case. I would suggest that you remove that user.

comments: author: Cl?udio Emanuel Vieira da Silva
body: Thank you very much for your answer Alex.

I swear i looked for the reason for this to be happening and couldn't find it.

Somehow i bumped into that menu with this user and tried to remove him.

Now it's solved.

Thank you once again.

Best regards
como excluir um membro da area de trabalho?
Asked by Thamara Aparecida Verardo:

queria excluir um membro da area de trabalho


Answers:
author: Luciana Munhoz
body: Oi Thamara! Bem vinda a comunidade!

Para remover um membro da ?rea de Trabalho voc? precisa estar como admin. Somente um admin pode remover.

Aqui tem um passo a passo de como proceder tanto para ?rea de Trabalho do plano gratuito quanto a do Premium : <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

Espero que possa te ajuda!

----------------

Hi Thamara! Welcome to the community!

To remove a member from the Workspace you need to be admin or ask an admin of that Workspace. Only an admin can remove a member.

Here is a step by step how to proceed for both the Free and Premium Workspace : <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

I hope this information helps you.


Tags: atl-orange
Can I arrange cards vertically / on top of each other?
Asked by Linda Biviano:

Hiya! I see with other questions that you can't lock a card, but I was wondering if there is a way to sort cards vertically rather than all cards across the top horizontally. I am finding I have a lot of blank space on my screen and having to constantly move across the screen to get an overall view of my work is annoying ;) Thanks in advance :) Linda


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Linda Biviano](/t5/user/viewprofilepage/user-id/5125226) and welcome to the community,

I'm not quite sure that I get what you want to accomplish. You can sort card in a list using this method <https://support.atlassian.com/trello/docs/sorting-lists/>

How would the horizontal sorting would work? Is this about the cards or sorting the lists? Can you please clarify?

comments: author: Linda Biviano
body: Hi Alex,

Currently the only way to view your lists is across the top of the screen. (horizontally) I want to be able to freely move them around to utilise the whole screen rather than just the top section. I've managed to find an extension that works similar to 'wrap text' feature in Excel where the lists fits te screen then is added to another row but still not 100% using the screen.

I have 10+ customers, each with their own lists but some have only a handful of cards so would be beneficial to be able to move another list underneath to fill up the space.

Trello only has set 'positions' where you can move these lists to. Think of it like a desktop, I was to be able to freely move my icons wherever I want on my board, same as Trello, I want to freely move my lists anywhere on the board. Hope that explains it :)


author: Alex Koxaras _Relational_
body: [@Linda Biviano](/t5/user/viewprofilepage/user-id/5125226) thank you for the clarification!

Unfortunately this isn't doable currently. There might be a few powerups, but I didn't really have the need (so far) to search for a one. You can send a suggestion for your request here <https://trello.com/contact/>
transferring board to a new workspace after leaving company
Asked by Julien Franceschi:

hello! how can I transfer my board to my own workspace as I left the company where this board was and now can't change it back. it's a personal board and need to keep all the information.


Answers:
author: Sushant Verma
body: Hi [@Julien Franceschi](/t5/user/viewprofilepage/user-id/5125120)   

Welcome to the community!  

Hope below document helps you:  

<https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

Also please check below docs:

* If you're the Workspace Admin, ensure at least one other active user is set to be one: <https://support.atlassian.com/trello/docs/adding-an-admin-to-a-workspace/>
* Reassigning any relevant Cards : <https://support.atlassian.com/trello/docs/adding-a-member-to-a-card/>

Regards,  
Sushant Verma

comments: author: Julien Franceschi
body: Thank you Sushant, this helps if the admin can transfer ownership or another member is active, but in my case I was the only admin and are no longer at my company. On my personal email address I'm a member so can still see the board but can't add or remove or transfer as I'm not the admin and can't access the admin account anymore. Do you have any suggestions to transfer the board if admin has left and no other co-owners exist?


author: Sushant Verma
body: Hi [@Julien Franceschi](/t5/user/viewprofilepage/user-id/5125120)   

Please follow the below process once.  

<https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>  

You can also raise ticket to : <https://www.atlassian.com/company/contact>  

Regards,  
Sushant Verma
Enterprise members granting licenses
Asked by Karl Sadowski:

Hi there,

It's my understanding that, in an enterprise Trello org, if an enterprise user adds a free managed account user to an enterprise workspace the free managed user is automatically granted an enterprise license.

Is there a way to lock this down so that only enterprise administrators can grant/approve enterprise licenses and not allow regular users to grant licenses?

Our org-wide security setting for workspace membership is currently set to "Only managed members can join Workspaces", but this doesn't prevent the above behaviour.

Thanks.


Answers:
author: Lara
body: Hi Karl,

Thanks for reaching out!

Right now, it's not possible to restrict who can add/remove Enterprise Workspace members. Enterprise admins and Workspace admins are the only users who can add people to Workspaces.

With that said, I definitely understand how this could be helpful so I've flagged this as a feature request with the product team.

If you'd like to see our latest features and future releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Karl Sadowski
body: Thanks for confirming and also for raising the feature request Lara.
Somebody removed some of my boards and all other boards seem "erased", although their content is the
Asked by Ana Carolina Rocha:

My board and all of its cards seem ERASED, except for the title, and they can be opened, but as we look into it, it's like there's been a bug and you cannot read all of the content as usual in other boards.

Aside from that, Some members deleted some of my cards. Can I retrieve them? Can I run a history check?


Answers:
author: Lara
body: Hi Ana,

Thanks for reaching out!

Since this is about sensitive data, we'll need to create a ticket in order to investigate further. I've gone ahead and created a support ticket on your behalf -- keep an eye out for an email!

A member of our support team will be in touch as soon as they can.

All the best,

Lara  
The Trello Team


Tags: card

delete

history
Administrator rights to files
Asked by Dominique Cooper:

How to recover conversation and attachments connected to trello, in a thread that were deleted. Can you assist? Please


Answers:
author: Lara
body: Hi Dominique,

Thanks for reaching out!

Would you mind expanding on what you mean by "thread"? Are you referring to comments made on a card?

If so, I'm afraid if you delete a comment, it's permanently deleted and unrecoverable. If you permanently delete a card, there isn't a way to recover that either.

Lara  
The Trello Team
POWER UP
Asked by Fabian Fuentes:

POR FAVOR

Necesito saber si el pago de un power up se lo realiza por usuario?

al cambiar de plan free a PRO PLAN, el cambio se realiza unicamente al usuario?

como elimino el power up de un usuario que no va ha utilizarlo

no me permite hacer la compra del power up en usuario que necesito


Answers:
author: Lara
body: Hi Fabian,

Thanks for reaching out!

Power-Ups built by Trello and Atlassian are free, however, third-party Power-Ups may have their own costs (since they were developed by companies other than Trello/Atlassian).

If you have any subscription questions, you will be able to reach out to their team via the 'Contact support' link in the Power-Up listing:

![screenshot1.png](https://community.atlassian.com/t5/image/serverpage/image-id/235498iC3D42FF38707D783/image-dimensions/289x318?v=v2 "screenshot1.png")

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Can I create an automation for card deletion?
Asked by Kelly Terracina:

I have a "Completed" list and I would like the cards to delete automatically after two weeks. Is there an automation to do that, and if so, how? Thank you!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Kelly Terracina](/t5/user/viewprofilepage/user-id/5124926) and welcome to the community,

You can do that by adding a board button. You only have to click it:

![board button.png](https://community.atlassian.com/t5/image/serverpage/image-id/235193iFDAC5CD66CC5CCD7/image-size/large?v=v2&px=999 "board button.png")

Let me know if that helps!

comments: author: Kelly Terracina
body: Wow! That worked, thank you!


author: Andrew Perry
body: I had the exact same question, and this doesn't exactly address it. I'm setting a timed trigger on my completed list to every morning DELETE the cards in my completed list that are two weeks old or more. The problem with your answer is that that command only ARCHIVES the card. The problem with this is that I have a scheduling board and a production board that when a job is assigned from scheduling to production, it first moves the original card in the scheduling board to a list called "jobs currently in production", then creates a copied/linked card that gets assigned to someone in the production board. When they move a job to done, they're moving the linked card, and the original card moves to a different completed list on the scheduling board. My plan is to ARCHIVE the cards on the scheduling board (the original cards), and have the cards in the Completed list in the Production Board unlink themselves from the original and be DELETED after 2 weeks. The reason I want them deleted is because sometimes we look up old orders in the search bar, and by doing that we can still view archived cards. But I don't want two copies of cards coming up when we search an old order, I just want the original card showing up. There's no need to keep the copied card, even in the archives.

Is there any way to DELETE instead of ARCHIVE?


Tags: automation

delete
Custom Comment Template
Asked by Chris Jensen:

Is there a way to have a custom comments field? The idea is that the comments bar would self populate the same custom field every time. And this would need to work on Trello App(if possible)

I would like the comments bar to have a series of line items that need to be filled out, for example:

Date

Time in

Time out

Team Members Present

Work performed

etc.

etc.


Answers:
author: Allen -Amazing PowerUps-
body: You may want to take a look at the [Amazing Fields Powerup](https://trello.com/power-ups/60e068efb294647187bbe4f5) . It allows you to add items like this that need to be filled out on a card.

comments: author: Chris Jensen
body: Hi Allen, its on the right track but its not quite the solution.

The other problem I just noticed... its doesn't work on mobile Trello


Tags: cloud