youngmon/atlassian-qna huggingface dataset:
How do I paste a chunk of code?
Asked by Alex Beamish:

We have a support schedule that shows who is on call, week by week.

This is handy for the Devs on call, and also for NOC, who can do a look up on this page and contact the appropriate person.

We've just moved from MediaWiki (which allowed us to build a table using wiki codes) to the Atlassian Confluence product (where that's not possible). That's OK, I figured out a workaround.

Now I'd like to include the script that generates the schedule on my page -- except specifying the 'code' format only last until the end of the line, which means when I paste my script, the first line of my script appears in code markup (yay) and then everything after that gets translated into Confluence code (boo).

How do I get Confluence to allow me to past an entire script as code?


Answers:
author: Kishan Sharma
body: Hi [@Alex Beamish](/t5/user/viewprofilepage/user-id/4680958)

Have you tried Code snippet macro ? It lets you format source code with numbered rows and syntax highlighting based on the language you choose.  
Type /code to quickly add this element from the slash command.  
![Shows a four lines of source code on numbered rows with a grey background](https://images.ctfassets.net/zsv3d0ugroxu/3ePLGMJ3IQghuBDo4tsIJk/41380dcae9ba298ac5b54be8b2580ece/ConfluenceCloud_NewEditor_Elements_CodeSnippet)

Let me know if that is what you are looking for ?

comments: author: Alex Beamish
body: Thanks for the suggestion. I'm not sure the version of the wiki that I have supports this feature. It doesn't have the markup feature (relevant to my first question here).

In a (possibly) unrelated development, the page that I was in the middle of editing suddenly changed to say "**We can't show this page /** The permissions for this page were changed. Contact an admin for help."

So I can't even try that now.


author: Kishan Sharma
body: Since you are using Cloud, the only difference could be Legacy Editor vs New editor. [Refer this link](https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/) to know which editor you are using.

Secondly, it seems like someone - possibly Author or the other user who have permissions to apply restrictions might have restricted edit access on the page you were editing, hence you got the error you mentioned. In that case you can contact the page author/ space admin to grant you the access.


author: Alex Beamish
body: Thanks for your comments .. my installation does have the Code Snippet feature, and I was able to use that to add my script to the page. (This is accessible at the top right of the format bar -- click on the +V dropdown, select other and search for Code Snippet.)

I also solved my authentication issues, thanks to my excellent local Atlassian admin.


author: Kishan Sharma
body: Great, glad to help :)


Tags: cloud

confluence-cloud
How do I connect the timeline I created in confluence with a Jira board information?
Asked by largente:

<https://innocells.atlassian.net/wiki/spaces/CXO/pages/911605987/Iniciativas+Personalizaci+n>


Answers:
author: Brant Schroeder
body: [@largente](/t5/user/viewprofilepage/user-id/4693648) Welcome to the Atlassian Community

I am assuming that you are referring to the [Roadmap Planner Macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-roadmap-planner-macro/) and how to connect road map items to Jira. Unfortunately this feature does not exist yet. You can link road map items to Confluence pages but not Jira issues. There is a feature request that you can vote for here that covers this: <https://jira.atlassian.com/browse/CONFCLOUD-36777>


Tags: cloud

confluence-cloud
Facing issue in Confluence Server Configuration in my windows server 2019
Asked by Rajesh KC:

Hello Support Team,

I have successfully installed Confluence server 7.13.3 in my windows server. Once installation complete we are facing problem in Confluence server configuration.

When I reach <http://localhost:8090/> page choosed "standalone" install and then try to configure "Microsoft SQL Server" setup. all the credentials and data base everything is correct but when I check " Test connection" I will get this error message.

**"SQLState - 08S01**   
**com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences \[TLS12\]". ClientConnectionId:5c2a7785-85c5-4b29-9806-f4b0847ff1ac"**

So please anyone help on this issue.

Regards,

Rajesh Kumar C


Answers:
author: Nic Brough -Adaptavist-
body: I **think** this message is telling us that your MS-SQL server is configured incorrectly or possibly too old to be used

I think this is because the Confluence you are running (the "client" in the error message) is trying to use TLS1.2 to connect to the database, but the database is configured to use TLS1.0 (server selected protocol version)

The client preference for TLS12 is set by Confluence because TLS1.0 and TLS1.1 have been compromised and should not be used any more.

Start with a check on the version of MS-SQL server you are using.


author: Andy Heinzer
body: Hi all,

There is a related KB on this topic over in [Confluence 7.x throws "Can't reach database server or port" error when connecting to Microsoft SQL server](https://confluence.atlassian.com/confkb/confluence-7-x-throws-can-t-reach-database-server-or-port-error-when-connecting-to-microsoft-sql-server-980467198.html). While there are some workaround steps in that KB that explain how you can enable TLS 1.0 in Confluence, we actually recommend that instead you follow the MS SQL guide over in [KB3135244 - TLS 1.2 support for Microsoft SQL Server](https://support.microsoft.com/en-au/topic/kb3135244-tls-1-2-support-for-microsoft-sql-server-e4472ef8-90a9-13c1-e4d8-44aad198cdbe) in order to enable TLS 1.2 on the SQL server instead. This is far better secure and long term solution to this problem.

Cheers,

Andy


author: Cristian
body: Hi. I have the same issue and I am using SQL Server 2019 and I have no problems using it with Jira and other apps (only with Confluence is not working).


Tags: confluence-server

server
qual o comando para que eu possa incluir o gr?fico de burndown das minhas sprints ?
Asked by DIEGO CARDOSO:

Gostaria de saber o roteiro e comandos para que eu possa incluir no Confluence , o gr?fico de minhas sprints (ativas e conclu?das)!!

fico no aguardo


Answers:
author: Fabian Lim
body: Hi [@DIEGO CARDOSO](/t5/user/viewprofilepage/user-id/4680258)

Here you go: <https://community.atlassian.com/t5/Confluence-questions/Can-you-display-the-Jira-burndown-chart-in-Confluence/qaq-p/781036>

Obrigado


Tags: cloud

confluence-cloud
I do not have a Plan Your Upgrade option on the General Configuration page
Asked by Pete Danfy:

Version is 5.10.2


Answers:
author: Kishan Sharma
body: Hi [@Pete Danfy](/t5/user/viewprofilepage/user-id/4692737) Welcome to the Atlassian Community!

The pre-upgrade planning tool is currently available in the following applications and versions:  

|      Application       |    Version     | Troubleshooting and Support tools version |
|------------------------|----------------|-------------------------------------------|
| Confluence Server      | 6.5.0 or later | 1.17.1 or later                           |
| Confluence Data Center | 6.5.0 or later | 1.19.0 or later                           |

Since you are using older version of confluence, that option is not available to you. Hope this helps.

comments: author: Lu Huixian
body: my version is 6.15.9,but i still can not find it.


author: Kishan Sharma
body: Hi [@Lu Huixian](/t5/user/viewprofilepage/user-id/3989569)

To access the upgrade planning tool, you'll need the [Troubleshooting and Support tools app](https://confluence.atlassian.com/support/support-tools-plugin-790796813.html) installed. This is bundled with your application, but you may need to update the app, Learn how to [update apps](https://confluence.atlassian.com/upm/updating-apps-273875710.html).


author: Lu Huixian
body: Thanks for your answer,I could see trouble shooting option in my general configuration but I can not find the app in my installed apps.could you kindly to tell me the whole name of the app? Thank you!


author: Kishan Sharma
body: Hi [@Lu Huixian](/t5/user/viewprofilepage/user-id/3989569)

Its system installed app - [Atlassian Troubleshooting and Support Tools](https://marketplace.atlassian.com/apps/1217696/troubleshooting-and-support-jira?tab=versions&hosting=datacenter).


Tags: confluence-server

server
Non funziona un'utenza del mio sito
Asked by atlassian:

Ho creato un'utenza su g-suite ho inviato questa utenza sul mio sito officina-agile.atlassian.net ma questa utenza non funziona, ricevo questo messaggio ogni volta che provo ad accedere a confluence "officina-agile.atlassian.net ti ha reindirizzato troppe volte"


Answers:
author: Fabian Lim
body: Ciao [@atlassian](/t5/user/viewprofilepage/user-id/4693736)

Ecco una soluzione per te: <https://community.atlassian.com/t5/Jira-questions/Too-many-redirects-error/qaq-p/1725525>

Grazie


Tags: cloud

confluence-cloud
Apache Tomcat - which version is used in LTS 7.13.3
Asked by broich.stefan:

We use the Confluence Server version LTS 7.13.2 and Apache Tomcat version 9.0.45 is installed here. Our security department would like at least version 9.0.54


Answers:
author: Vishwas
body: Hey [@broich.stefan](/t5/user/viewprofilepage/user-id/4556154)

Atlassian application installers are bundled with specific version of apache tomcat, so it's not recommended to upgrade apache tomcat to some version which is not supported. Upgrading apache tomcat will lead to an unsupported version and Atlassian wont be able to support in case of any issues.

So official [Supported Platform](https://confluence.atlassian.com/conf713/supported-platforms-1077914838.html) doc says apache tomcat 9.0.45 is supported for 7.13.2 version.

Good news is confluence 7.14.1+ versions and 7.15 support apache tomcat 9.0.54 as mentioned in this URL <https://confluence.atlassian.com/conf713/bundled-tomcat-and-java-versions-1077914840.html>

Hope this helps !!

Regards,

Vishwas

comments: author: broich.stefan
body: Hi Vishas,

thanks a lot for your answer. Unfortunately, this only helps to a limited extent, since we are using the LTS version. Am I correct in assuming that the versions 7.14+ / 7.15 are not LTS versions?

Best Stefan


author: Vishwas
body: Hi [@broich.stefan](/t5/user/viewprofilepage/user-id/4556154)

That's correct.

Regards,

Vishwas


Tags: confluence-server

server
People Directory: Sort
Asked by Colm Maguire:

I have seen some answers that people directory is just a list that is not customisable.

Is it at least Sortable?

In a big organisation, it's almost a redundant feature if it's just a list of names with no way to group, sort or pick who we are looking at.

So my questions are as follows,

1 Can I sort it by department in the company?

2 Can I sort it by Spaces in Confluence ?

3 Can I sort it by user fields, for example how long someone is in the company?

Thanks

Collie


Answers:
author: Pramodh M
body: Hi [@Colm Maguire](/t5/user/viewprofilepage/user-id/4686875)

We can do it so by using Atlassian marketplace apps

[https://marketplace.atlassian.com/apps/186/reporting-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/186/reporting-for-confluence?tab=overview&hosting=cloud)

Thanks,  
Pramodh


Tags: confluence-server

report

server

sort

space
Paste word or spreadsheet, parse into separate title and descriptions?
Asked by Jared Morgan:

I have a word doc with a list that consists of 8 titles with descriptions. Is there a way to paste that into 8 cards with the descriptions nested within each? I only see a way to either create 8 cards with the title and description showing in the card title or 16 cards with the titles and descriptions all separate.


Answers:
author: Soumyadeep Mandal
body: Hi [@Jared Morgan](/t5/user/viewprofilepage/user-id/3946156) ,

Welcome to the community!

Please visit the below links and try these extensions. I hope it will solve your problem!

If the board gets a bit cluttered there is the option of [Nest for Trello](https://chrome.google.com/webstore/detail/nests-for-trello/eibnacdidooamhebiehhlafljlipplmd?hl=en), which nests cards together.

*** ** * ** ***

These extensions let you collapse your lists in Trello:

* [Trello Collapsible Lists](https://chrome.google.com/webstore/detail/trello-collapsible-lists/nopniaombokcapjldbefkllalbhmpdhe)

* [Trellists: Trello Lists Master](https://chrome.google.com/webstore/detail/trellists-trello-lists-ma/dgnlcodfeenegnifnpcabcclldoceeml)

* [Collapse Trello Lists](https://chrome.google.com/webstore/detail/collapse-trello-lists/gekjgcgfgjilincjlihoanfhhfnjbnai/reviews?hl=en)


author: Antonio Panea
body: Hi [@Jared Morgan](/t5/user/viewprofilepage/user-id/3946156) ,

If you want to import data and you are able to put that in a excel or csv you can import it with Crmble Power-Up.

If you have any question just let me know.

Cheer

Toni


Tags: format

paste
Delete users who are not assigned to a group?
Asked by Bernd K?brich:

Is there some way to use an automated process to delete users who are not assigned to a group?

Best regards

Bernd K?brich


Answers:
author: Curt Holley
body: Hi [@Bernd K?brich](/t5/user/viewprofilepage/user-id/4693637)

Welcome to the community.

There is no inbuilt automation that can do this, but something like [Jira Command Line Interface (CLI) \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/6398/jira-command-line-interface-cli?tab=overview&hosting=cloud) would more than likely be able to achieve what you've asked.


Tags: cloud

confluence-cloud
How to move attached cards and post comment with Butler?
Asked by Jack Popescu:

Hi everyone,

I'm trying to set up a rule so that when a card is moved to another list, all of the cards attached are also moved to another list, within their board (the attached cards being in a different board) and post a comment saying "task done today" - I'm assuming it should be "task done {date}"

I created the rule in the screenshot, enabled it on both boards, but it doesn't seem to do anything lol.![Screenshot 2020-05-29 at 15.28.06.png](/t5/image/serverpage/image-id/97008iE6DC217F4FFE0439/image-size/large?v=v2&px=999 "Screenshot 2020-05-29 at 15.28.06.png")

Thank you,


Answers:
author: Iain Dooley
body: [@Jack Popescu](/t5/user/viewprofilepage/user-id/3945785) seems correct, can you see anything in the command logs indicating an error? If not, maybe try with a simpler command and working up until you can see what does or doesn't work.

comments: author: Jack Popescu
body: I retraced my steps and figure I wasn't invited on the board of the attachments (lol embarrassing)

Thanks for the help Iain!


Tags: attachment

butler

rule
Why are comments on cards disappearing after a month?
Asked by Jared Grafman:

My company uses a Trello board to track the status of various projects. There are around 20-25 members on this board, with about 8 active daily users, and 306 cards.

We have been using this board as we work remotely, through the Covid-19 pandemic, and it allows everyone to see the status of each project at any given time. Each project has its own card. Each project manager is supervising between 40-45 projects. We have used the board extensively for the past 10 weeks and intend to do so for at least the next several weeks. I have exported JSON and XLS files as back-ups every now and then, but not on a regular basis.

The project managers add updates to the cards via comments. We use comments because of their timestamp feature, instead of updating the description box, and comments are tracked in the activity log. We want to keep using comments for updates to these projects. We also use checklists, labels and due dates.

I have noticed that comments on these cards are disappearing after a month. Has anyone else experienced this, and what is the solution to keep the comments from disappearing?


Answers:
author: Michael Pryor
body: "I have noticed that comments on these cards are disappearing after a month. "

This is definitely 100% not supposed to happen. Can you give us more details or screenshots or evidence so we can look into it further?

comments: author: Jared Grafman
body: The board is a "personal" board set to "private" with 25 members and 306 cards across 3 lists. The comments seem to disappear from cards after 31 days. For example, I can view comments that are from April 30 at 1:13 p.m. but can't see comments earlier than that time. Looking through some of the cards, it seems that the same thing is happening with uploaded images... Cards are updated several times a day with comments, PDFs, image screenshots. The link to the board is here: [https://trello.com/b/OThSX7nv](https://tinyurl.com/y8bjh3w6)


author: Jared Grafman
body: Michael, I apologize. I think I'm part of too many boards and losing track of which board is being used for what.... After continuing to look into this, it seems that our company started this particular board on April 30. So, it might not be that comments are disappearing and instead it just seems like we've been using this for several months instead of 30 days.


Tags: archive

comment

project-management
Adding sample checklist to card
Asked by Xueteng_WANG:

Hi guys,

Can anyone advise as I am trying to add sample checklist to a new card for each client as part of workflow process.

However, everytime I do that, instead of choosing a sample checklist to add, I got so many checklists from each active client (card), it is killing me to scroll through and pick the correct one to add.

I must be doing it wrong, does anyone knows how to do it right?

Much appreciated


Answers:
author: Dan Ivory
body: Hi [@Xueteng_WANG](/t5/user/viewprofilepage/user-id/3945402)

You could use a card template to pre-set a checklist for each card you create for each new client? That way the checklist would already be there on the card meaning you wouldn't need to scroll through that list each time.

You'll find more info on card templates here <https://blog.trello.com/trello-card-templates>

Does that help?

Cheers,  
Dan


author: Xueteng_WANG
body: ![Annotation 2020-05-29 182436.png](https://community.atlassian.com/t5/image/serverpage/image-id/96951i0D976BA994AAB5DE/image-size/large?v=v2&px=999 "Annotation 2020-05-29 182436.png")![??.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/96950iC684BF6B2FE09774/image-size/large?v=v2&px=999 "??.PNG")

comments: author: Jireh
body: Could you elaborate on what you mean by "sample checklist"? Do you want to copy and existing checklist from another card, or do you want to create an empty checklist (with no check items)?
Watch lable cards next to each other
Asked by MOHAMAD BASIRI:

Hi, How I can watch label cards with same color, from different boards, in one page (place), next to each other?


Answers:
author: Soumyadeep Mandal
body: Hi [@MOHAMAD BASIRI](/t5/user/viewprofilepage/user-id/3945328) ,

Welcome to the community!

Please visit the below links and read and follow the steps carefully. I hope your problem will be solved!

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

<https://help.trello.com/article/972-filtering-vs-searching>

<https://help.trello.com/article/808-searching-for-cards-all-boards>

<https://blog.trello.com/super-search>
I'm not receiving password reset
Asked by Joanne He:

Hi there,

i have a tried so many time reset password on Trello website and i'm not receiving password reset email.

can you please help?

Thanks


Answers:
author: Soumyadeep Mandal
body: Hi [@Joanne He](/t5/user/viewprofilepage/user-id/3945267) ,

Welcome to the community!

Just open an incognito/private tab in your browser and follow the below steps!

<https://trello.com/forgot>

For more information:

<https://help.trello.com/article/743-recovering-your-trello-account>

comments: author: Joanne He
body: Hi,

I have tried, but i still haven't got the reset email to reset the password.

Regards


author: Soumyadeep Mandal
body: Sometimes it takes 24 hours to deliver email!
When I click a card to add Details and Check list - the pop-up window become blurry
Asked by Wi-Tawit Piyaponsate:

Just like the subject. When I want to write something inside a card, all things in pop-up window are blurry (they weren't blurry before). Is there any way to fix this? It happens on Windows 10 desktop app. ![ScreenHunter 7441.jpg](/t5/image/serverpage/image-id/96931i8942AB7F032B3EFA/image-size/large?v=v2&px=999 "ScreenHunter 7441.jpg")


Answers:
author: Garrett
body: Hey [@Wi-Tawit Piyaponsate](/t5/user/viewprofilepage/user-id/3945178)   

Hm, there could be a couple factors possibly at play here, such as your screen resolution or DPI settings. As a quick catch-all step, would you mind uninstalling the desktop app following our instructions here please?

<https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>

Afterwards, please download the app once more, login, and try to add some details to your cards once more. If the same trouble occurs, can you send us an email over at <https://trello.com/contact> with your screen resolution and DPI settings?

comments: author: Roi Ostrovsky
body: I know what's the problem. I face the same issue, and I didn't encounter it before I installed the Google Drive power-up. It's when this button appears on the card that the screen blurs.

Please fix it asap...

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/126081i310875D0C432240F/image-size/large?v=v2&px=999 "image.png")
Adding all cards to master board
Asked by Lee Allen:

Is there a way to automatically have all cards created on team boards get added to one master board? I'm looking for a quick and easy way to see all of our to do's for the day/ week/ month in one spot.


Answers:
author: Soumyadeep Mandal
body: Hi [@Lee Allen](/t5/user/viewprofilepage/user-id/3945001) ,

Welcome to the community!

Please visit the below links and follow the steps. I hope it will solve your problem!

<https://blog.trello.com/trello-master-board-unito>

<https://blog.trello.com/multi-board-workflows-trello-butler>

<https://blog.trello.com/trello-unito-power-up>