youngmon/atlassian-qna huggingface dataset:
Step-By-Step
Asked by Tee Bee:

Is there a step-by-step guide or book that someone can recommend to help get me setup on JIRA Align for the Roadmap and Burn-up/Burn-down reports


Answers:
author: Peter Jessen
body: Hi [@Tee Bee](/t5/user/viewprofilepage/user-id/5274110)

The Help file (accessed by clicking on the blue Help button in the lower right corner of any view) is an excellent starting point for almost every view. The documentation team has done a great job continuing to improve the help support for each view.

There are a few views that don't have help files, but those tend to be labs functionality or lesser used, more obscure functionality most people aren't even aware of.

Regards,  
Peter

[www.linkedin.com/in/peterjessen](http://www.linkedin.com/in/peterjessen)
I am not able to access this board even though I have access to this
Asked by v-rs_vendor1:

I am not able to access this board even though I have access to this


Answers:
author: v-rs_vendor1
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324989iBECCD5B8F5FD06FD/image-size/large?v=v2&px=999 "image.png")

I can see my access as Administrator in under project settings -\> People

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324990i48D1F692C16C96A9/image-size/large?v=v2&px=999 "image.png")  

and other people who are part of this People group are able to acess

comments: author: v-rs_vendor1
body: Still I am not able to access its showing like this   
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324991i6A1EE233C0ED9DF3/image-size/large?v=v2&px=999 "image.png")


author: John Funk
body: Hi [@v-rs_vendor1](/t5/user/viewprofilepage/user-id/5501964) - Welcome to the Atlassian Community!

The board filter used for the board must be shared with users in order for them to see and access the board.

comments: author: John Funk
body: Those permission are not the permissions associated with the board filter. The board filter must be shared separately from the permissions you cite above.


author: Nikola Perisic
body: Welcome to the community [@v-rs_vendor1](/t5/user/viewprofilepage/user-id/5501964)

Can you explain a bit further? Also, for the security precautions, I'd suggest that you would edit this post, as this is a public site and you never know if there are some bad actors.

Now, the reason why you don't have the access is because you do not belong to the role that has the Browse projects permission.
Jira Align Sync Not Updating Epic Status After Closing All Stories?
Asked by Alissa Quick:

Epics in JA appear open, even though the epic in Jira shows done. After investigating I realized these epics had one or more stories still open on them which I suspect is the cause of the discrepancy. After closing or moving the open stories on the epics, I would have expected the data to resync with Align and move the epic status to Accepted. However, that is not happening. Is there a different step I need to take here? Would like to avoid manually moving epics to an Accepted status in JA.


Answers:
author: Peter Jessen
body: Hi [@Alissa Quick](/t5/user/viewprofilepage/user-id/5180921),

There are a variety of possible reasons for why you are seeing the behavior you describe.Best place to start is to look in the Audit log on the Jira epic in Jira Align. You can often determine the issue simply by reading the audit log.

Some background:

* While Jira Align will automatically change the state of a Jira epic from Not Started to In Progress as soon as the first sub-task on the first story is moved to In Progress, it will not automatically shift the Jira epic status to Accepted when all of the stories are completed.
  * This would bypass the need for a Product Owner/Product Manager to review the code against the Jira epic's acceptance criteria and definition of done.
* Jira Align will move a Jira epic (feature in Jira Align) to Accepted in Jira Align once the Jira epic is closed in Jira, assuming the connector configuration is correct.

Based on the way you describe the behavior the most likely cause is:

* The Jira workflow states are not properly mapped to Jira Align states in the Jira Align Jira Connector.
  * If other Jira epics are moving to Accepted in Jira Align when closed in Jira, then this probably isn't the reason (unless the Jira project in question uses a different Jira epic workflow than the projects that were originally mapped to Align)
  * Jira workflow state mapping allows one-to-many form Jira to Jira Align and is controlled in one set of tables in the Jira Align Admin portal.

There are several other possible reasons for the behavior you are describing. The best place to start troubleshooting is the audit log.

Feel free to post the contents of the audit log here (minus confidential info), if you can't trace the issue.

Regards,  
Peter

[www.linkedin.com/in/peterjessen](http://www.linkedin.com/in/peterjessen)

comments: author: Alissa Quick
body: Great tips, I had looked at the Jira epic logs/history but missed doing so in JA. There are some details in the JA epic logs/history that provide me the breadcrumbs I needed. Thank you so much!
Level of Access to Create Intake Form in JIRA Align
Asked by Tee Bee:

Can someone please tell me the level of access/entitlement I need to create an Intake form in JIRA Align? I am unable to create one in the program. I do not have the necessary prompts. for example, I do not see these prompts on the Portfolio tab:

On the Portfolio tab, click Manage Here next to Epic Intake Set

Thanks


Answers:
author: Ste Wright
body: Hi [@Tee Bee](/t5/user/viewprofilepage/user-id/5274110)

These are the instructions to create an intake form - can you use these? - <https://help.jiraalign.com/hc/en-us/articles/115000370653-Create-intake-sets>

I'd envisage as it's administration you need to be a "Super Admin"

Ste

comments: author: Tee Bee
body: Hi Stephen and Thank You! You are correct. I need to upgrade my access to Super Admin


author: Steve Sauser
body: [@Tee Bee](/t5/user/viewprofilepage/user-id/5274110) Just as an FYI, you don't need to be a Super Admin to "Manage Ideation Forms", however you do have to have 2 things:

* The Logged in Users Role must have the "Manage Groups" option toggled on in the Enterprise --\> Manage --\> Ideation --\> Manage Groups (see screenshot 1 below).
  * This provides the Role the "rights" to be able to manage both the forms and Ideation Groups.
  * Without this, the user would not have the "Set-up" option inside Ideation (screenshot 2)
* The Logged in User must be either an Administrator or Internal Contributor inside the given Ideation Group (see screenshot 3 below)
  * This provides the individual person access to a given Ideation Group (or groups).
  * Without this the user would not have the "Ideation Group Name" to select (screenshot 2)

Screenshot 1:

![2023-08-07_10-12-01.png](https://community.atlassian.com/t5/image/serverpage/image-id/273673iC0B95AAC923A93C5/image-size/large?v=v2&px=999 "2023-08-07_10-12-01.png")

Screenshot 2:

![2023-08-07_10-22-25.png](https://community.atlassian.com/t5/image/serverpage/image-id/273687i67030840793B2FEB/image-size/large?v=v2&px=999 "2023-08-07_10-22-25.png")

Screenshot 3:

![2023-08-07_10-18-11.png](https://community.atlassian.com/t5/image/serverpage/image-id/273678i52D782A1717FCF55/image-size/large?v=v2&px=999 "2023-08-07_10-18-11.png")


Tags: jira-software

unknown-hosting-type
Jira Align trial limitations
Asked by Andriy.Kuznetsov:

Hello Jira Align Community!

I would like to use Launchpad to try Jira Align. The plan is to conduct a pilot project with my colleagues to see if Jira Align meets our requirements. We want to simulate PI Planning event with it and simulate Program Increment execution.

My question is - does Launchpad allow multiple users to use it? If no, how can we achieve our goal as described above?

Cheers,

Andriy Kuznetsov

(Release Train Engineer @Thermo Fisher Scientific)


Answers:
author: Michael Paolozzi
body: Hi Andriy,

I'd be happy to help to get you started and it looks like I have your email; therefore, I'll shoot you a quick note to get this initiated.

Thanks,

Mike

comments: author: Dinakar
body: [@Michael Paolozzi](/t5/user/viewprofilepage/user-id/4886532) - I am looking for a trial access or launchpad to JIRA Align ...filled the form...no response, reached out to Nagarro a partner on Atlassian's partner page...no response from them either \& a bit lost on getting access...can you help?


author: Ahmet Kilic
body: Hi Andriy,

on purpose, the Jira Align launchpad is no more available on demand. **Either the Atlassian Jira Align team** or **"Agile at Scale" badged Atlassian partners like wir,** **catworkx GmbH,** can provide a product demo and plan a roadmap. The reason behind this is to help the customer to understand the product accordingly and how is tailored to SAFe, Less, Spotify, or your requirements.

Sounds interesting? We would be happy to help you with. Please don't hesitate to reach out to us through email address below:

* [agile@catworkx.com](http://mailto:agile@catworkx.com/)

Looking forward to hearing from you!

Best,

Ahmet Kilic

Enterprise Agility Team at catworkx
Can any kind of automation be used to implement an enterprise PI/sprint calendar in Jira Align?
Asked by Apryl Harris:

Our organization is considering establishing an enterprise PI/Sprint calendar in Jira Cloud which *might* be implemented via global automation.  

Anyone know if there any way we can automate Jira Align to create the corresponding PIs and anchor sprints using native tooling (just Jira Align; or via Jira Align API and a bit of code)?  

if not with native tooling, anyone do this using other tools?

Thank you.


Answers:
author: Allan Maxwell
body: [Jira Align API 2](https://help.jiraalign.com/hc/en-us/sections/360008049974-API-2-0) allows for the creation of Program Increments and Anchor Sprints using something like the example HTTP POST Request below. The term Release is used for Program Increment in Jira Align API calls.

**POST https://\[...\]/align/api/2/Releases**  

```
{  "title": "string",  "shortName": "string",  "type": 0,  "status": 0,  "description": "string",  "startDate": "2023-07-26T23:28:42.836Z",  "endDate": "2023-07-26T23:28:42.836Z",  "testSuite": 0,  "releaseNumber": "string",  "portfolioId": 0,  "scheduleType": 0,  "roadmap": 0,  "budget": 0,  "predecessorId": 0,  "health": 0,  "score1": 0,  "score2": 0,  "score3": 0,  "score4": 0,  "blendedHourlyRate": 0,  "divisionId": 0,  "programIds": [    0  ],  "productIds": [    0  ],  "regionIds": [    0  ],  "anchorSprintIds": [    0  ],  "programAllotments": [    {      "programId": 0,      "allotment": 0    }  ]}
```

comments: author: Apryl Harris
body: Thanks Alan. We'll try it. Keep you posted.  

Thank you :)


author: Colin Weaver
body: For info:

Jira Align Tech Support has now had confirmation that our REST API does not currently support creating Anchor sprints. The information given above tries to use anchor sprint ids - but no where in the given example sets the anchor names and dates so it will fail

Adding the is ability has been included for consideration in a our future plans (roadmaps) but there is no confirmation it will be added and no ETA for a release


author: Kyryk Pavlovsky
body: [@Colin Weaver](/t5/user/viewprofilepage/user-id/4461266) or [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) - is there a JAC ticket number available for this future enhancement to the API where we can follow and vote for the suggestion? Thanks!
New Jira ALIGN UI - Program Increment defaults to active?
Asked by Mary Heather Cox:

In the Epic Grid, when changing Programs, Jira Align defaults the scope/view back to current Program Increment only. Is there a way to retain multiple selected Program Increments when switching between programs?

We've deleted cookies/cleared cache and it doesn't seem to matter. It always defaults back to current PI only.


Answers:
author: Tom O'Connor
body: [@Mary Heather Cox](/t5/user/viewprofilepage/user-id/4529223) I was able to connect with one of the Jira Align product managers about this and he stated this is currently working as designed. We can't assume programs are on the same cadence (PI) so we default to the current when changing programs.
Adding tag to multiple objectives at the same time
Asked by Jerry Chen:

I'm trying to add a tag on multiple objectives under the same feature, instead of adding them one by one, is there a way for me to add it once?


Answers:
author: Edvaldo Lima
body: Hi [@Jerry Chen](/t5/user/viewprofilepage/user-id/5267806)

Welcome to the community!

At this time, trying to add a tag on multiple objectives is not a current feature of Jira Align, however, it might be a candidate for an idea.  

Should you consider that a must-have ability, we encourage you to create a new *Idea* (enhancement request) in our public *Ideation* portal.  

To get started, please review this Help Center article:

* [Jira Align Ideation Portal Now Open for Enhancement Requests](https://help.jiraalign.com/hc/en-us/articles/360013149354-Jira-Align-Ideation-Portal-Now-Open-for-Enhancement-Requests)

There you'll find sign-up and idea submission instructions.

Once the request has been created, all updates on the enhancement will be communicated via the request on the *Ideation* portal going forward. No updates will be logged to this support ticket.

Please let us know if you have any further questions or need any assistance getting access to the *Ideation* portal.
Enabling the OKR Hub
Asked by Amy Feinberg:

I've been reading all of the articles on Jira Align and OKRs and it appears there is a relatively new OKR Hub view.

Is there a process to enable this view? I turned on the new navigation on my test system and still see the standard Objectives tree and no way to change to the OKR Hub.


Answers:
author: Edvaldo Lima
body: Hello [@Amy Feinberg](/t5/user/viewprofilepage/user-id/1208068)

Thanks for reaching out to our community!

To enable the new OKR view, 2 feature toggles must be enabled in your Jira Align instance.

Please kindly raise a support ticket via [https://support.atlassian.com/contact/](https://support.atlassian.com/contact/%20) and we'll be more than happy to assist you!

comments: author: Bhanu Prakash
body: [@Edvaldo Lima](/t5/user/viewprofilepage/user-id/4499146) , Any idea when the OLD old view will be permanantly turned off ??   
We have few dependencies based on the Old UI, any inputs on permanent enablement date/timeframe will be helpful.

Thank You.


author: Edvaldo Lima
body: Hi [@Bhanu Prakash](/t5/user/viewprofilepage/user-id/5298405)

I believe the following article can help.

* [Timeline for removing Jira Align's old navigation menus and homepage](https://community.atlassian.com/t5/Jira-Align-articles/Timeline-for-removing-Jira-Align-s-old-navigation-menus-and/ba-p/2640349)


author: Bhanu Prakash
body: Apologies for the confusion,

When i am referring to Old UI, I am referring to the OLD OKR experience specifically.   
**++Note++** : We have already disabled the Jira Align OLD UI   

Since the new OKR Experience is enabled, My Question is if there is any plans for decommissioning the Old OKR experience.


author: Edvaldo Lima
body: [@Bhanu Prakash](/t5/user/viewprofilepage/user-id/5298405)

From the JA support front, we still don't have the target dates as to when the Old OKR experience will be decommissioned; however, rest assured that this information should be available in advance notice as part of the JA release notes.


Tags: cloud
Jira Align API - Epic Scorecard?
Asked by Nigel Jewell:

Hi,

Is the data available on the Epic Scorecard available via the Jira Align API? Ideally I'd have access to each value, but I can live with just the calculated Value Score if needed. Current trials and a documentation hunt isn't looking promising ...

Thanks,

Nige.


Answers:
author: Nigel Jewell
body: Okay, it isn't present as this suggestion indicates ... <https://jira.atlassian.com/projects/JIRAALIGN/issues/JIRAALIGN-4943>.

?


author: Ahmet Kilic
body: [@Nigel Jewell](/t5/user/viewprofilepage/user-id/2423256):

Fetching Value scores of EPIC is not possible via API. I know it is not good news.

Hovewer there is a suggestion JIRAALIGN-4943 Add "Value Score" to Epics and Capabilities API.

**Status** : **IN PROGRESS**

**Link: <https://jira.atlassian.com/browse/JIRAALIGN-4943>**

Kindly go to the suggestion and upvote and follow the suggestion so that it gets highlighted more.

Ahmet Kilic

Enterprise Agility Consultant at catworkx


author: Sam Tsubota
body: [@Nigel Jewell](/t5/user/viewprofilepage/user-id/2423256) This data is available in Jira Align Enterprise Insights which is the data mart for Jira Align that is purpose built for custom reporting and querying. I wrote an article on how to query and calculate these values from Enterprise Insights. Here is a link to the article: <https://community.atlassian.com/t5/Jira-Align-articles/Calculating-Value-Score-for-Epics-with-Jira-Align-Enterprise/ba-p/2141897>.

If you are using the APIs for reporting, it is not recommended as the more calls that are made to the APIs it can impact the performance of your Jira Align instance. That is because the APIs read and write directly to the Jira Align database. Enterprise Insights is a separate database that has and hourly sync with Jira Align.

Here is a link for more info on Enterprise Insights: <https://www.atlassian.com/software/jira/align/enterprise-insights>. You can also reach out to you Atlassian Enterprise Advocate.
Canceled Feature Epics, Orphaned Stories and the Quarter Clean-Up report
Asked by Emma Willcox:

On the Quarter Clean-Up report, Stories are appearing in the 'Stories With No Feature Epics Assigned' section when the Story has a Feature Epic. This is happening when the Feature Epic is in the Canceled state.

Is this by design please?


Answers:
author: Kim Herren
body: I did a quick test on the process for this and I figured out why those stories could became orphaned. When a feature is cancelled, there is a pop-up screen to have the user indicate which stories should be cancelled along with the feature. If the user doesn't choose to cancel the stories as well, they remain active and thus orphaned. ![Screenshot 2023-07-13 at 8.56.25 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/268637i5BD17660132B4205/image-size/large?v=v2&px=999 "Screenshot 2023-07-13 at 8.56.25 AM.png")

So if this is how the user is processing the cancellation of the feature, it's working as designed.

comments: author: Emma Willcox
body: Thanks Kim, that's helpful to know. I do believe that there's a valid situation where the Stories are in an Accepted state (because that work was done before the Feature Epic was Canceled) and it happens to those too. Or does Jira Align work under the assumption that because the Feature Epic is cancelled all child issues should be too?


author: Kim Herren
body: Jira Align doesn't assume that the stories under a feature should be cancelled along with the Feature. The user has the option to select the story(ies) to be cancelled along with the feature (the checkbox next to the story would be toggled on to select it for cancellation as well). The user would then need to realize that the stories not selected during that cancellation process would be orphaned.


author: Emma Willcox
body: Thanks Kim, for explaining that it's by design that non Canceled Stories are marked as Orphaned when the Feature Epic is canceled. I'll let the POs know.
Find Issues with all "Depends On" issues Completed
Asked by Justyna Kolenda:

Hi,

In my project I have multiple issues depending on each other. I'm using issueFunction in linkedIssuesOf("status = Completed", "depended by") in order to only show those depending on issues that are Completed. However, in case the issue depends on more than one other issue, in the filter it shows up as soon as at least one of the issues it depends on turns Completed. I'd like it to only show an issue on a condition ALL issues it depends on are Completed. Is this possible?


Answers:
author: Allan Maxwell
body: Is this a Jira Software (typically just called "Jira") or a Jira Align question?
WIP Limits on features
Asked by Linda Redgate:

Is there a way to implement WIP limits on the Kanban board for the feature backlog in Jira Align?


Answers:
author: Allan Maxwell
body: You can only implement WIP limits on the Feature Backlog Kanban board if you also use Process Flows (depending on when your instance of Jira Align was created and what your admins have configured, they may be call "value streams" or something different). Process Flows allow you to better map your existing process/framework in Jira Align versus the immutable States (0 - Pending Approval, 1 - Ready to Start, etc.)

You can define Process Flows for Themes, Epics, Capabilities, Features and Stories. Process Flows can be unique for each Program or they can be shared across all Programs.

Only Feature-level Process flows can have WIP Limits, but every Program can set their own WIP limits for each step in the flow.

Here are some visuals for clarity:

![Screenshot 2023-07-27 at 9.40.09 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/271564iC57296BE8C3AC11A/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 at 9.40.09 AM.png")![Screenshot 2023-07-27 at 9.34.56 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/271565i478438344C3AAE85/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 at 9.34.56 AM.png")![Screenshot 2023-07-27 at 9.29.54 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/271566iD9D1786E08877AEB/image-size/large?v=v2&px=999 "Screenshot 2023-07-27 at 9.29.54 AM.png")


author: Edvaldo Lima
body: Hi [@Linda Redgate](/t5/user/viewprofilepage/user-id/5004578)  

I'm afraid this functionality has been removed from Jira Align back in 2021.

* [Upcoming rollback of feature WIP limits](https://help.jiraalign.com/hc/en-us/articles/4403063815572-Upcoming-rollback-of-feature-WIP-limits)
* [Release-Notes-for-10-98-X](https://help.jiraalign.com/hc/en-us/articles/4403711667348-Release-Notes-for-10-98-X)   

  <br />

comments: author: Ryan Reed
body: [@Edvaldo Lima](/t5/user/viewprofilepage/user-id/4499146), Will this be added back into the tool as noted in the articles you reference above?


author: Ryan Reed
body: Also will WIP Limits be added for other levels of process flow (i.e. Theme, Epic, Story)? I would like to note that the current help.jiraalign.com help article to create process flows still says that WIP Limits are available. Can you please ask that this be removed?

[@Edvaldo Lima](/t5/user/viewprofilepage/user-id/4499146) \& [@Daniel Silverman](/t5/user/viewprofilepage/user-id/4753450)


author: Edvaldo Lima
body: [@Ryan Reed](/t5/user/viewprofilepage/user-id/4889114)

According to my research, the WIP Limits functionality was added back on [Jira Align v.10.101.](https://help.jiraalign.com/hc/en-us/articles/4408801037460-Release-Notes-for-10-101-X)

Regarding our 2nd question, adding WIP Limits for other levels of the process flow (i.e. Theme, Epic, Story) is not in the Product's short-term roadmap as far as I can see.


Tags: cloud