Trello Due Date Reminders 30 days before due
Asked by Stephen Hodges:

Hi all,

Is there a way to set reminders to my email 30 days before a task is due? Either natively or via a power up? I am a Trello Gold Member.

Cheers,

Stephen


Answers:
author: Iain Dooley
body: [@Stephen Hodges](/t5/user/viewprofilepage/user-id/3862222) Hey Stephen, you can use Butler for this:

![2020-04-14 at 9.32 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/90320i228D897397AA2FA3/image-size/large?v=v2&px=999 "2020-04-14 at 9.32 pm.png")


author: Stephen Hodges
body: This might be the best support example ever.

I have 9 months of Trello Gold but it's asking me to be a paid member. If I start paying for Trello Gold will this allow me to make this command or do I need a different type of account?

Cheers!

comments: author: Iain Dooley
body: [@Stephen Hodges](/t5/user/viewprofilepage/user-id/3862222) not sure! I'll try and get some input from someone on the Atlassian team.


author: Antonio Panea
body: Hi [@Stephen Hodges](/t5/user/viewprofilepage/user-id/3862222) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) ,

as far as I know.... if you are not playing more than 200 commands per month or 2000 operations per month, with Trello Gold should be enough!

Hope it helps!


author: Esme Crutchley
body: Hi [@Stephen Hodges](/t5/user/viewprofilepage/user-id/3862222)

Welcome to the Community!

If you're already paying for Trello Gold and you're receiving information that you need to upgrade to a paid account, that would suggest that you've run out of commands and operations that Butler allows on this version.

As [@Antonio Panea](/t5/user/viewprofilepage/user-id/1879188) states, Gold users have 200 commands and 2000 operations per calendar month. This sounds like a lot, but it's really not!

If you're unsure how much you've got, click on the Butler button on any personal board, then go to 'Account' in the bottom left, and it will show you how much you've used. For my personal boards, this is what my Butler allowances look like (depending on which board I'm on depends on what I see. If I'm in a Team board, my allowances are much higher):

![Screenshot 2020-04-16 at 14.16.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/90710i9B9D8BE9578F844D/image-size/large?v=v2&px=999 "Screenshot 2020-04-16 at 14.16.40.png")

These quotas refresh on the 1st of the month, so if you've run out, you have to wait until 1st May, unless you upgrade to Business Class.

I would also suggest, if you have run out, and don't want to pay for BC, that you look through your Butler rules and see if they are all necessary. Remove the ones that aren't because you're going to run into this problem within two weeks of every month if all the Butler rules continue to run.

Hope this helps :)


author: Esme Crutchley
body: Sorry, I should add - even if you go through and prune the rules you can live without, and reduce to just the ones you **have** to have, it still won't help you until 1st May, because you've run out, you've already used your allocation for the month, therefore nothing further will run this month.

If you've run out of Butler quota, nothing will give you more unless you upgrade to BC.


author: Stephen Hodges
body: hi all - to be clear, I have earned 9 months of Trello gold due to inviting several people to the platform. Is that the issue? I am using earned credits. I am not currently a paying customer but am willing if needed as long as I can get guidance for which account I should buy.

My current butler usage is at 0%. Image attached of my usage and the notices.

Thanks

![Screen Shot 2020-04-16 at 7.41.03 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/90723i57A64AE094308524/image-size/large?v=v2&px=999 "Screen Shot 2020-04-16 at 7.41.03 AM.png")![Screen Shot 2020-04-16 at 7.40.23 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/90724i01E79B982C377553/image-size/large?v=v2&px=999 "Screen Shot 2020-04-16 at 7.40.23 AM.png")![Screen Shot 2020-04-16 at 7.38.38 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/90722iC222D189E2C3EAC2/image-size/large?v=v2&px=999 "Screen Shot 2020-04-16 at 7.38.38 AM.png")


author: Esme Crutchley
body: Yes, it would appear that emailing 30 days before a due date requires you to have a paid account.

I've just looked at the command on both my personal account and my BC account, and this warning is on both of them in exactly the same please. So it would seem that this is just an info panel and doesn't appear depending on the paid account you have.

Have you tried it? Maybe you could set up a dummy Butler rule, then set a due date to 31 days time, and see if it triggers tomorrow?


author: Stephen Hodges
body: It worked!! Even with the message :)Thanks!


author: Esme Crutchley
body: Woohoo!