youngmon/atlassian-qna huggingface dataset:
Is there a way to get the Opsgenie iphone app to keep sending notifications until acknowledged?
Asked by Elisabeth Daley:

People don't necessarily wake up for alarms that go off just once. In the Android version of the Opsgenie app, there is an 'Insistent Notifications' section in the Sounds settings page that causes the alarm to ring until seen. Is there something equivalent that can be set up on the iPhone version? So far, have just seen how to create a persistent-style Banner notification.


Answers:
author: Chris DeGidio
body: Hi [@Elisabeth Daley](/t5/user/viewprofilepage/user-id/4954886) ,

Welcome to the community :) Currently, this is a limitation within the iOS environment. We do have a feature request filed for this ability. You can check that out [here](https://jira.atlassian.com/browse/OPSGENIE-221) and vote/watch the issue for future updates. One other option is to use the ios settings regarding persistent notifications and setting it up for the Opsgenie app. I found a good article on this can be seen [here](https://appletoolbox.com/how-to-use-ios-persistent-notifications-to-never-miss-an-alert-again/).

Please let us know if you have any further questions or concerns.

comments: author: Elisabeth Daley
body: Thank you!


author: Harsh Bansal
body: [@Elisabeth Daley](/t5/user/viewprofilepage/user-id/4954886) did this work for you? for me it still rings single time . Thanks for confirming.


author: Elisabeth Daley
body: Actually, I was asking for a coworker... (I have an android).


author: Harendra Singh
body: At least on iOS this doesn't work.


Tags: cloud

ios
could you please let me know what is the naming standards that we could following when creating the
Asked by Rajesh Kumar:

could you please let me know what is the naming standards that we could following when creating the alerts , teams , schedule/

for eg. when the team name is Application Money Transfer

what would be the best case to user camel case or snake case or pascal case

along with its justification


Answers:
author: Nick H
body: Hi [@Bhuvaneswari Balraj](/t5/user/viewprofilepage/user-id/4953357) ,

We see customers using all of those options. Snake case might be the most common.

But when naming some things in Opsgenie such as escalations and schedules, the name can only contain alphanumeric characters, dots, underscores and dashes.

comments: author: Rajesh Kumar
body: This helps ,, Thanks Nick for the Quick turnaround..


Tags: cloud
How can I quickly identify a Marid integration in my environment?
Asked by Michel Koti:

Hi all,

I've recently taken over the OpsGenie administration in my company and as I'm fairly new to this tool I'd like to know a way to identify if a Marid integration is in place.

I had a look at all integrations currently in place and I didn't see anything related to this.

Long story short, I want to make sure that we don't have it deployed somewhere.

Cheers,

Michel


Answers:
author: Mubeen Mohammed
body: Hello [@Michel Koti](/t5/user/viewprofilepage/user-id/4949641)

This is Mubeen, I will be happy to help :)  
The best way to check is To check please go to Settings --\> Integration and check if you have any integration added for Marid. If you have an integration configured then you need to identify your internal system/server configuration to take necessary actions accordingly. If you do not have any integration added then the deprecation of Marid would not impact your instance.

You can refer to the community post by following the URL <https://community.atlassian.com/t5/Opsgenie-articles/Opsgenie-s-Marid-integration-server-is-being-retired-Action/ba-p/2038354#M298> which will give you a clear idea of action required.  

Regards  
Mubeen Mohammed


Tags: cloud
Bamboo is checking out source by root user and causes build failure
Asked by Jacky Jiang:

Hello, recently my bamboo server suddenly pull all my source code from git by root user in one of my build plan, which causes to build failure. Another build plan is working fine. I tried to compare the difference between two plans, and found nothing, all of them are using same credential, just different repo.

Please let me know how to fix that. Thank you


Answers:
author: Jacky Jiang
body: I tried to delete all files in the build path, and checked source out again, when I tried to run npm build, then bamboo will exhaust all resources in the server, even it cannot be killed, i have to force to shutdown the server. It's very strange, please help. Thanks


Tags: bitbucket

bitbucket-cloud

cloud
How to acquire trial license?
Asked by Will Ford:

Hello,

Can any direct me on how or where to request a trial license for Bamboo? My team is trying to decide if the produce will suit our needs. I created a support ticket and the support member directed me to create a post here.

Thank you!


Answers:
author: Nic Brough -Adaptavist-
body: Log into <https://my.atlassian.com> and go to the "Licences" section. Towards the top right above your list of existing licences, there's a link for "new trial licence"

comments: author: Will Ford
body: Thank you!
Bamboo Support
Asked by Matthew Hinkle:

does anyone know if Bamboo is being sunsetted/phased out ?


Answers:
author: Brian Clair
body: No, they just released version 8.0. :)


author: Daniel Ebers
body: Hi [@Matthew Hinkle](/t5/user/viewprofilepage/user-id/4603856)

Bamboo (as a project, not as in 'Server' like Nic already pointed out) is here to stay.

Please also have a look at the roadmap which you can find here:  
<https://www.atlassian.com/roadmap/data-center?product=bamboo>

But, yes, it is true that Bamboo Data Center is THE product which you can buy a license for.  
Please also review the article which was released some time ago:  

<https://community.atlassian.com/t5/Bamboo-articles/Bamboo-Data-Center-is-here/ba-p/1772889>

Regards,  
Daniel


author: Nic Brough -Adaptavist-
body: Yes, it is being killed off.

Like the other Server products, you can no longer get new licences for it (just vary existing ones), and all support for it ends on the 2nd February 2022.

The Data Centre version will continue to be supported and developed for the foreseeable future.
Remote agent job not finishing
Asked by Fernando Cosa:

Hi,

I have a bamboo 8.0.2 running on windows 2012. I have a remote agent running on a Mac mini to build iOS apps. Today one of the build jobs stopped for unknown reasons but the remote agent job is still running and it never finishes. I tried stopping the Mac mini and restarting it, but when bamboo sees the remote agent it keeps saying that the job is Building (in the agent summary screen) even though the actual job says it has finished for unknown reasons.

I just need a way to terminate the job on the agent which "seems" to be the on that its stuck.

Any assistant will be appreciated.


Answers:
author: Eduardo Alvarenga
body: Hello [@Fernando Cosa](/t5/user/viewprofilepage/user-id/125778),

Thank you for reaching out to **Atlassian Community**!

We need more details on your Bamboo environment to assist you further. Can you let us know if you have a working Support agreement with Atlassian? I'm happy to open a ticket on your behalf.

If that's the case, just let us know your registered contact name with Atlassian and I'll do the rest.

It is not recommended to submit any logs in a public forum as it may expose confidential information and hit GDPR and other legal concerns.

Looking forward to hearing back from you.

Regards,

Eduardo Alvarenga  
Atlassian Support APAC

comments: author: Fernando Cosa
body: Thank you Eduardo, that was gonna be my next move, I was hoping to get a quick answer from forums in case this was a known case.

We do have support as I understand as we renew the support license every year. The product is registered agains IINTEGRATE SYSTEMS. If you need any other details, please let me know.

Thanks again

Fernando


author: Eduardo Alvarenga
body: Thanks again [@Fernando Cosa](/t5/user/viewprofilepage/user-id/125778). We have opened a ticket for you. Please check your mailbox for more details.

I ask you to please close this thread here at Atlassian Communities for now.

Regards,

Eduardo Alvarenga  
Atlassian Support APAC
bamboo sets up specs repository
Asked by jiege3324:

<https://confluence.atlassian.com/bamboo/enabling-repository-stored-bamboo-specs-938641941.html>

According to the above document, it was automatically triggered to pull bitbucket bamboo-specs to create a pipeline, but the execution was unsuccessful.


Answers:
author: Vani
body: Hi [@jiege3324](/t5/user/viewprofilepage/user-id/4600610) ,

Thank you for reaching out to Atlassian Community!

We need more details on your issue to assist you further.

What is the error you are getting ?

Were you able to do a successful Scan? to do a Scan, go to ![](https://confluence.atlassian.com/bamboo/files/938641941/938641942/1/1506602320367/cog.png) \> **Linked repositories \> \<Select the repository\> Specs Status**

Thanks.

comments: author: jiege3324
body: ![2021.png](https://community.atlassian.com/t5/image/serverpage/image-id/165542i94FAC5BA535F516F/image-size/large?v=v2&px=999 "2021.png")![20211.png](https://community.atlassian.com/t5/image/serverpage/image-id/165543i2A61F8C018BAED1B/image-size/large?v=v2&px=999 "20211.png")![20212.png](https://community.atlassian.com/t5/image/serverpage/image-id/165544i7A4CBAD0A300084E/image-size/large?v=v2&px=999 "20212.png")


author: jiege3324
body: How to use yaml file to automatically generate plan


author: jiege3324
body: <https://confluence.atlassian.com/bamboo0800/tutorial-bamboo-specs-yaml-stored-in-bitbucket-server-1077779825.html>

For the referenced document, the plan is not automatically generated.


author: jiege3324
body: ![20213.png](https://community.atlassian.com/t5/image/serverpage/image-id/165622iA03497DD1EE3763D/image-size/large?v=v2&px=999 "20213.png")


author: Vani
body: Hi [@jiege3324](/t5/user/viewprofilepage/user-id/4600610) ,

This happens if Bamboo server does not have native Git installed on it.

Solution {#toc-hId--1212186389}
-------------------------------

1. Install a Git binary on the Bamboo server. See [Git - Installing Git](https://git-scm.com/book/en/v2/Getting-Started-Installing-Git) for more information;
2. Define Git as a Server Capability at **Bamboo Administration \> Overview \> Server Capabilities** page

Reference : <https://confluence.atlassian.com/bamkb/couldn-t-start-bamboo-specs-scanning-error-in-the-ui-after-enabling-repository-stored-specs-1038781186.html>

Thanks
Initiate Bamboo deployment via an API call/or automatically
Asked by Suki Sandhur:

Instead of logging into Bamboo and performing a deployment into an environment, we want to start automatically start the deployment.

Scenario would be.

1). via Bamoo - user would login and action the deployment to the QA environment.

2). When the deployment passes on the QA environment, the manager would approve the 'Deploy to Production" and the deployment would start for the Production environment.

We are trying for a 1 step process, so the Manager doesn't have to login into Bamboo and initiate the deployment


Answers:
author: Eduardo Alvarenga
body: Hello [@Suki Sandhur](/t5/user/viewprofilepage/user-id/4307643),

Welcome to Atlassian Community!

You can definitely trigger a Bamboo deployment through the API. For that, please have a look at the following documentation:

* [REST API deployment triggers for Bamboo](https://developer.atlassian.com/server/bamboo/rest-api-deployment-triggers-for-bamboo/)

The approval criteria and workflow will need to be defined externally via some automation you will have to create.

Kind regards,

Eduardo Alvarenga  
Atlassian Support APAC
Reading project files from notification plugin
Asked by Mitesh Verma:

Hello All,

How can we read the project files from bamboo notification plugin.

is there any way to do the same.

I need to read some config for notification from project file.

Thank you


Answers:
author: Steffen Opel _Utoolity_
body: Hi [@Mitesh Verma](/t5/user/viewprofilepage/user-id/4582661) - welcome to the Atlassian Community!

App development related questions are best asked in the [Bamboo Development category](https://community.developer.atlassian.com/c/bamboo-development/31) of the [Atlassian Developer Community](https://community.developer.atlassian.com/), you have a greater chance to get feedback from other app developers there.

That said, to set expectations, you'll note that there are comparatively few Bamboo related questions there - regardless, quite some Atlassian team members are monitoring the community by now, so hopefully they can loop in someone from the Bamboo team.

Cheers,  
Steffen
Can a statuspage have 1 or more IDPs?
Asked by Nile Gator:

We are looking to subscribe to Statuspage and have a question regarding internal and external subscribers with more than one IdP who will need to access the same Statupage. Can Statuspage integrate with multiple IdPs?


Answers:
author: Zach
body: Hey Nile.

At this time only a single IdP can be configured at a given time for users to authenticate with when attempting to view a page.
Is the SAML integration ?per statuspage? or for all ?statuspages??
Asked by Nile Gator:

To support a Prod and Pre-Prod cloud environments, we will subscribe to two separate Statuspage services. Can one SAML integration support both Statuspages?


Answers:
author: Zach
body: Hey Nile,

Each page would be independent when it comes to configuring an IdP. The only link between the pages is that they can be administrated by the same group of users, but there is nothing to associate multiple pages together.

A single private/audience specific page can only be setup with a single IdP. If you have multiple pages you're welcome to configure different IdP on each page.

comments: author: Nile Gator
body: Very helpful. Thanks Zach.
Long Term Maintenances
Asked by lprada:

Hi, we are ggoing to be updating our requiriments of TSL to 1.2. I wan to be able to tell my customers that this will be done in the future, we dond have a specific date and mabe be thsi will take a few days for all ours services, what is the best way to do this?


Answers:
author: Zach
body: Great question! Typically a maintenance should only be used when you know of a timeframe that work will actually be performed on a given component.

For example, when we do work on our own ciphers we post a maintenance notification \~7 days before the maintenance is set to begin. You can see a sample of such a maintenance here <https://metastatuspage.com/incidents/zzlx654b4t2x>

Hope this helps!


Tags: cloud
Crete incident with a specific component status
Asked by lucasalcantaraf:

I am following the developer doc for the API but when creating a new incident you can pass the  
"components": {  
"component_id": "operational"  
},  
and in the component id you put the status of the component will have. I am trying to create an incident with "major_outage" but it does not apply to the affected component and always shows "operational".  
this is an example of what I am sending  
{  
"incident": {  
"body": "Incident descriptiopn",  
"component_ids": \[  
"\<my-component-id\>"  
\],  
"components": {  
"component_id": "major_outage"  
},  
"impact_override": "major",  
"name": "test Incident",  
"status": "investigating"  
}  
}

Does anyone know what I am doing wrong?


Answers:
author: Nick Coates
body: I think maybe the API documentation is wrong because you wouldn't be passing a component_id through for a status... If you look at the Component endpoint, you pass through the 'status'.

Maybe try replacing component_id in the components block with "status": "major_outage" and see if that works?

Thanks,  
Nick

comments: author: lucasalcantaraf
body: Hey Nick,

Thank you for your message.

I tried what you mentioned but it does not work as well.


author: Nick Coates
body: Ok so I was on a call with our CSM and one of the support engineers about another issue and I mentioned this to him (figured he wouldn't mind) ... the documentation isn't clear. You need actually put in the ID of the component rather than "component_id"

e.g.

"123456abc": "major_outage"

Atlassian will work on making it clear in the API docs. Hopefully the above will now work for you!


author: lucasalcantaraf
body: Hi Nick,

It works, thank you very much.
Displaying the maintenance window while it's in progress
Asked by Troy Dunton:

Is there a way to display the scheduled maintenance window (start/end time) on the page while the maintenance is in progress?

Prior to the maintenance beginning, you can see the timeframe next to the incident in the **Scheduled Maintenance**section and when you click the title of the maintenance. However, once it starts, you don't see it in the incident banner or if you open the incident details page.

Here are two screenshots for when the 'Test Maintenance' incident is in progress. We can see the schedule next to the 'Route 39' maintenance but not anywhere in relation to the 'Test Maintenance' incident in progress.

![past incidents and maintenance.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/140977i7FDD0DCCAFA7258E/image-size/large?v=v2&px=999 "past incidents and maintenance.jpg")![test maintenance banner.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/140978iF936AE6AE45239AA/image-size/large?v=v2&px=999 "test maintenance banner.jpg")


Answers:
author: Rick Cox
body: Hello Atlassian Team,

Is there any update on this idea (SPSP-19625)? How can we upvote it?

This seems like a pretty obvious gap. We scheduled a maintenance the other day that was longer than our typical 4 hours and everyone was freaking out when it was still going after 4 hours. The users had no way to see what the planned duration was. Yes, they could go look for the email that was sent weeks before but that is not ideal.

Thanks for your help.


author: Nick Coates
body: Hi Troy,

Currently there is no way to do this. However, I logged a request with the Atlassian team a while back for this enhancement. I'll ask our CSM on my call tomorrow what the backlog item is and share it here so you can ask to upvote it.

Thanks,  
Nick

comments: author: Troy Dunton
body: Thanks, yeah that would be great. We'd definitely like this feature, too. It hasn't come up often, but it's briefly confusing for customers who then need to go back and find the email that lists the end time.


author: Nick Coates
body: [@Troy Dunton](/t5/user/viewprofilepage/user-id/3988455) SPSP-19625 is the ticket :)


author: Troy Dunton
body: I didn't see this ticket when I searched on [jira.atlassian.com](https://jira.atlassian.com/)

Is there another place where we can upvote these?

Thanks,  
Troy


Tags: cloud
How do we allow a Statuspage user to create a new page?
Asked by Kaito Udagawa:

Hi there,

We just have migrated our Statuspage organization into the Atlassian ID.

According to the document ( <https://support.atlassian.com/statuspage/docs/what-user-permissions-can-i-grant/> ), product admins can create new pages.

My site admin added me to the administrator group and ensures that I have admin rights for Statuspage.

![Administration-9.png](/t5/image/serverpage/image-id/140804i6822D8872EF71B01/image-size/large?v=v2&px=999 "Administration-9.png")

However, I couldn't see any create new page buttons on the dashboard (I checked the list of pages on the top left).

Is there anything wrong to make a user a product admin of Statuspage?

Thanks,


Answers:
author: Nick Coates
body: Hi Kaito,

Welcome to the Atlassian Community!

Once your site admin has added you to the group, they will also need to go into the Statuspage Management Portal and set up permissions there:

"When site or org admin adds a new user through Atlassian administration, the admin will need to finish the new user's account setup in Statuspage by selecting their page access permissions."

If you need anything else let me know \& I'll try to help. If not, hopefully someone from the Atlassian team will see this!

Thanks,  
Nick

comments: author: Kaito Udagawa
body: Hello Nick,

Thank you for your reply!

I know that site admins can grant access to pages.

What I'd like to do is to grant new page creation right to a user.

According to the document, site admins and product admins can do that, so we tried to make a product admin without success.

Please tell me if you know anything about this.

Kaito,

[https://support.atlassian.com/statuspage/docs/what-user-permissions-can-i-grant/#Some-other-things-to-consider](https://support.atlassian.com/statuspage/docs/what-user-permissions-can-i-grant/)
>
> ### Some other things to consider {#toc-hId-1232114387}
>
> For all organizations, regardless of the number of pages it has, product admins can create new pages but only site admins and trusted users can invite new team members.


Tags: cloud
Is it possible to create status pages programmatically?
Asked by Shubham Aggarwal:

We need to move over a dozen pages from Staytus to Atlassian Statuspage. Is there any way we could do it programmatically? I couldn't find an endpoint on the API for that.


Answers:
author: Nick Coates
body: Hi Shubham,

There isn't an API endpoint to create a new page. You need to go through the UI to create a page and then use the API to move from Staytus to Statuspage. I don't think anyone has created an import app either!

Thanks,  
Nick

comments: author: Shubham Aggarwal
body: I guess that's alright as it's a one-time thing. We could always try to achieve it using Selenium if we find ourselves having to do it more frequently.


Tags: cloud
Questions regarding Audience specific pages
Asked by Alexander Westerg?rd:

Hi,

If we today have a public Statuspage page and also want to add audience specific pages, is it possible to have them both?

I mean lets say we have one public, can we keep the public and have 3 separate audience specific ones?

How are they billed?

Are they billed separately, one bill per audience specific and one per public etc?

Br, Alexander


Answers:
author: Connor Eyles
body: Hi [@Alexander Westerg?rd](/t5/user/viewprofilepage/user-id/3862942)

You can have multiple different pages under one account, here is how you can add a new page.

![Image 2021-04-27 at 1.31.37 pm](https://p-25foddj.b0.n0.cdn.getcloudapp.com/items/5zuB2ZjN/0ca49a7b-9966-4917-b3f1-dc1664d2e2f0.jpg?v=f002648a40c175d47a2b1110ab1b4e6d)

To answer your next question, Statuspage does bill for each page separately.

Thanks,

Connor

comments: author: Alexander Westerg?rd
body: Hi [@Connor Eyles](/t5/user/viewprofilepage/user-id/3987748)

Thank you very much for your answer.

Have a great day!


Tags: cloud
Integrate with Azure App Insights
Asked by Rajasekhar Somanchi:

Hi ,

We have a status Page \& would like to integrate data from Application Insights where out apps are hosted. Is it possible ? Can we send Metrics from Azure App Insights \& send it to our status page ?


Answers:
author: Zach
body: Hey [@Rajasekhar Somanchi](/t5/user/viewprofilepage/user-id/4368460)

While we do not have a first party integration with Azure, it is possible for y'all to send system metrics data via the available API endpoints <https://developer.statuspage.io/#tag/metrics> to populate the system metrics data.

If this is something y'all end up doing I'd recommend reviewing the section at the top of [this kb article](https://support.atlassian.com/statuspage/docs/what-are-system-metrics/) that covers what to take note of when submitting data to Statuspage.


Tags: cloud