youngmon/atlassian-qna huggingface dataset:
Can't access Confluence Cloud: "It looks like our database is taking a little longer than usual..."
Asked by Joshua von Damm:

I was given both Product and Group access to Confluence cloud by my admin. When I attempt to access I get the error:

"It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.  
If you continue to see this error, raise a [support request](https://support.atlassian.com/contact/)."

I can access my the JIRA software group, but not Confluence. It has been a day since I was given the permissions and I still get the error. I tried all the troubleshooting options, (Clearing cache, logging in and out, different devices), and had the admin revoke and grant access with no success. I downloaded the Confluence app on my phone and logged in fine but it errors when attempting to load anything.

Opening the support request directs me here, so while this question may be out of place it looks like this is my last option. Any help would be great, thanks.


Answers:
author: Joshua von Damm
body: I was able to access Confluence today, despite no changes by the admin. Must've actually been some sort of database issue.


author: Fabio Racobaldo _Herzum_
body: Hi [@Joshua von Damm](/t5/user/viewprofilepage/user-id/4373353) ,

please verify with the site admin that you have grants to access Confluence first.

Fabio

comments: author: Joshua von Damm
body: He double-checked and compared my access grants to other user's access grants that can go on Confluence.


author: Ste Wright
body: Hi [@Joshua von Damm](/t5/user/viewprofilepage/user-id/4373353)

Is this specific to your user account, and not impacting all users on your instance?

If you Admin has ensured your license is correct - I'd have them contact Atlassian Support on your behalf.

They should be able to contact them via: <https://support.atlassian.com/contact/>

Ste

comments: author: Joshua von Damm
body: Yes, just my account. I will ask the admin if they can do that, thanks.


Tags: cloud

confluence-cloud
PDF Export Fails on Page
Asked by lkingsley:

When attempting to export a parent page and it's child pages individually, I get an error on ONE child page saying an exception occurred/failed to read image.

All other pages successfully export to PDF.

Error Message

![PDF Export Fail.png](/t5/image/serverpage/image-id/232466iD9CF735C73D53731/image-size/large?v=v2&px=999 "PDF Export Fail.png")

A difference on this page which is not on any others is that it includes an animated gif. I see this ticket which seems related but it is for the old editor and this page is in the new editor.

<https://jira.atlassian.com/browse/CONFCLOUD-73134>

That may not be the issue, I am not sure...I don't see any related error when I inspect in the browser

Is there a way to get around this and export to PDF (outside of using the system print dialog)?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@lkingsley](/t5/user/viewprofilepage/user-id/1577548)

Apart from doing what Dave suggested, I would suggest that you contact Atlassian's support directly. Being on a premium plan, they'll be able to assist you.

comments: author: lkingsley
body: They must have upgraded our plan as we previously didn't have a level that allowed direct contact with Atlassian, I'll have to find who has the capability as it won't allow me to create a ticket.


author: lkingsley
body: Thanks [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) . Removing the animated gif did allow the export to PDF to function. But obviously, it would be best if it didn't have to be removed for the page to generate the PDF.

comments: author: Dave Liao
body: Obviously that's not the answer, just a temporary workaround ???

I'll mention this to Atlassian via backchannels in case they're not aware.

I'm not able to reproduce your issue - I was able to export a tiny space that has an animated GIF in it. ?


author: lkingsley
body: Thanks Dave, and how weird. I'm just exporting a single child page in case that is somehow different.


author: Dave Liao
body: [@lkingsley](/t5/user/viewprofilepage/user-id/1577548) - Try removing the animated GIF on the troublesome page, then try an individual export of the page? (of course, save the GIF somewhere)


Tags: cloud

confluence-cloud
Tables and Searching
Asked by lindsey.friday:

I am building a table that will house a list of blog posts. I am hoping there's a way for me to enable a search feature of the table itself, so that people don't have to search the entire table for a blog they want, since it will have many many rows.

Also, is there a way for me to make my table multiple pages, instead of just a long running list? Since this table will have many entries, I don't want to take up the whole page and have people have to scroll through the whole thing to get past it.


Answers:
author: David
body: Hi [@lindsey.friday](/t5/user/viewprofilepage/user-id/5046359) ,

You can use the [table filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) plugin. It's a great tool for searching, combining tables, etc...

Cheers,

DB

comments: author: Stiltsoft support
body: Hi [@lindsey.friday](/t5/user/viewprofilepage/user-id/5046359) ,

As [@David](/t5/user/viewprofilepage/user-id/551101) has kindly mentioned, the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app indeed may come in handy for combining several tables into one master table, for filtering and searching, for using pagination and row/column freezing, etc.

We'll be happy to arrange a live demo for you and your team - please book a suitable time-slot [here](https://calendly.com/tablefilter/live-demo?month=2023-02).


author: Alex Koxaras _Relational_
body: Hi [@lindsey.friday](/t5/user/viewprofilepage/user-id/5046359) and welcome to the community,

I don't think that you can separate a table among pages automatically. You can do it by hand :/

However my question is why you don't want to use the built in blog macro, which list your blog posts <https://support.atlassian.com/confluence-cloud/docs/insert-the-blog-posts-macro/>


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts
Hint
Asked by ?????????:

Hello  
I have a table in confluence, in one of the cells of this table the text of the hint is written exactly how to fill in this cell.  
How to create a hint text ?


Answers:
author: Patrick Vanhoof
body: You can use instructional text in templates, see <https://confluence.atlassian.com/conf719/create-a-template-1157466432.html>


author: ?????????
body: Thanks for the information )))


author: ?????????
body: I found in the instructions how to do it in the built-in language, but I'm not a programmer. Is there any button to do this to the user manually without using programming?

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/232382iC34114F363F2A8CE/image-size/large?v=v2&px=999 "Screenshot_1.png")


Tags: confluence-server

server
"By Line" missing on
Asked by Mark Hasson:

The "By Line" is not appearing on a page in my space. Since I need it for Comala workflows I need it turned back on. It appears on most pages, but this is the cover page, and it is missing here.


Answers:
author: James Conway
body: Hello [@Mark Hasson](/t5/user/viewprofilepage/user-id/4885095)

I believe that you opened a ticket with the Comala support team about this issue. As we explained there, the page set as the Home Page cannot be published nor workflow applied. This is because Confluence Cloud does not allow certain properties to be added to the homepage, for example, workflow content byline.

I hope that helps. If you need more help please reply or reopen your support ticket.

Kind regards

James


author: Alex Koxaras _Relational_
body: Hi [@Mark Hasson](/t5/user/viewprofilepage/user-id/4885095)

What is the "By Line"? By the looks of it it doesn't seem like standard confluence functionality, but it can also be a case where we use different terminology.


Tags: cloud

comala

confluence-cloud
show related pages using Related Labels Macro
Asked by EtienneD:

Hi,

At the bottom of a page I need to list all the pages sharing the same labels, ideally sorted by labels (i.e. *label1* : liste of pages bearing *label1* and so on).

The **Related Labels Macro** gives me the labels but doesn't show the name, but gives me a link to the pages. Not bad except that I want to see a direct link to the related pages.

The **Content Report Table** (and the **Navigation Map Macro** as well) gives me almost what I want, except that to use the macro I need to list manually the labels in the macro in edit mode which prevents to make the listing dynamic both ways (when a page with the same label is added It will appear in the list, but nothing will change if I add a label to my page, unless I manually add that label in the macro as well. Way too heavy for my writers...)

A mix of both would be ideal...

I guess I'm missing a very simple thing, but I'm stuck with this for several hours now...

Thanks for your help


Answers:
author: Brant Schroeder
body: [@EtienneD](/t5/user/viewprofilepage/user-id/1191612) The related labels macro is the only way to dynamically show the content you would like. If it is not displaying in a format that you are happy with there is not a way to really change it. Since you are on server you could always try and use CSS to hide or change the format of elements that are already being displayed. I am also not aware of any apps in the marketplace that show this information.

comments: author: EtienneD
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thanks for your answer.

However I'm able to tweak CSS and I doubt my Confluence admin will spent time on that.

Do you know if there's a 3rd party app that could list the related pages the way I want ?

label1 \| link to page with label1 #1

label1 \| link to page with label1 #2

label1 \| link to page with label1 #3

label2 \| link to page with label1 #1

label2 \| link to page with label1 #2

and so on ?


author: Brant Schroeder
body: [@EtienneD](/t5/user/viewprofilepage/user-id/1191612) I am not aware of any apps that provide that functionality.


Tags: confluence-server

server
Do we have "Number of Page Views" available in Confluence version 7.19.4 ?
Asked by Kirtan Gill:

Do we have "Number of Page Views" available in Confluence version 7.19.4 ?


Answers:
author: Dave Mathijs
body: Hi [@Kirtan Gill](/t5/user/viewprofilepage/user-id/5110231) welcome to the Atlassian Community!

Confluence Data Center offers [Analytics](https://confluence.atlassian.com/conf719/analytics-1157467067.html)

Analytics data is useful for identifying:

* most viewed content
* usage and activity trends across your site
* frequent contributors and viewers
* spaces with few views that could potentially be archived.


author: Craig Nodwell
body: Hi [@Kirtan Gill](/t5/user/viewprofilepage/user-id/5110231) page views can be seen at the top of the page. Or in the context menu in the 3 dots near the edit button on a page.


Tags: confluence-server

server
permission
Asked by SS & Partners:

invited team members to edit a page for several times, but they still can't access this page


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@SS \& Partners](/t5/user/viewprofilepage/user-id/5110174) ,

welcome to the Atlassian community!

You need to perform the following checks:

* verify team members has grants to access space (<https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>)
* verify that specific page has not restrictions in edit/view (<https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>)

Hope this helps,

Fabio


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Check the space permissions - are your users named as people who can edit? Or part of a group that can?

Also, are there any restrictions on the page?


author: marc -Collabello--Phase Locked-
body: Hi [@SS \& Partners](/t5/user/viewprofilepage/user-id/5110174) ,

sometimes Confluence permissions can be confusing. Have you checked if the users also have write access to the space and the page? Having access to both, and then possibly restricting access sometimes help with analyzing what's going on.


Tags: cloud

confluence-cloud
Color format a date (without task) based on custom due date
Asked by Andreas Sundvall:

Hey,

I'm looking for a way, in a Confluence page, to **color format** a date once a **custom due date**has passed.

Similar to the formatting done using //task but preferrably using //date function.


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Andreas Sundvall](/t5/user/viewprofilepage/user-id/2866122),  

If your company uses our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and you store your dates in a table, you may use our [Table Transformer](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro for conditional formatting. You may check [this page](https://docs.stiltsoft.com/display/TFAC/Advanced+table+cells+formatting?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) for several examples.  

The other option is to use the [Table Spreadsheet](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro where you can also compare dates and format cells.  

We'll be also happy to organize [a live demo](https://calendly.com/tablefilter/live-demo?month=2023-01) for you and your colleagues -- please book a suitable time slot here.

comments: author: Andreas Sundvall
body: Thank you [@Katerina Rudkovskaya \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/3738229) for those suggestions.   

The spreadsheet formatting would work but doesn't offer the Confluence look and feel.   

I was hoping there was a similar solution as there is for //task where a passed date is automatically formatted. But without having to use //task and just //date, preferably where one can customise the "older than" value.


Tags: cloud

confluence-cloud

filter

spreadsheet

table

table-filter

table-filter-and-charts

table-transformer
Question in German: Wiederherstellen eines verworfenen Enwurfs
Asked by Tim_Bredemeyer:

Hallo.

Versehentlich habe ich einen sehr umfangreichen Entwurf verworfen, anstatt diesen zu ver?ffentlich. Dieser muss unbedingt wiederhergestellt werden.

Der Name der Seite lautet: Gesch?ftsgangverf?gungen

Ich bitte um schnelle Hilfe

Vielen Dank

Tim Bredemeyer


Answers:
author: Harald Seyr
body: Hallo [@Tim_Bredemeyer](/t5/user/viewprofilepage/user-id/5110144)

wenn Du Gl?ck hat, dann ist Deine Seite als unver?ffentlichter Entwurf gespeichert. Schau mal auf der Startseite von Confluence im Bereich "Machen Sie weiter, wo Sie aufgeh?rt haben", hier k?nnte ein Link zum Entwurf stehen.

Evtl. steht die Seite auch unten links im Seitenbaum als "Entwurf".

Ansonsten (auf englisch): [How can I see my unpublished pages? (atlassian.com) oder](https://community.atlassian.com/t5/Confluence-questions/How-can-I-see-my-unpublished-pages/qaq-p/1640218)[Solved: How do you find unpublished changes? (atlassian.com) oder](https://community.atlassian.com/t5/Confluence-questions/How-do-you-find-unpublished-changes/qaq-p/2007340)[HELP Missing Draft! (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/HELP-Missing-Draft/qaq-p/869786)

Wenn Du kein Gl?ck hast, dann gilt was auf [restoring a delete draft? (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/restoring-a-delete-draft/qaq-p/757309) steht.

Viele Gr??e

Harald

comments: author: Tim_Bredemeyer
body: Danke f?r die schnelle Antwort.

Ich habe leider kein Gl?ck:(
How to have users confirm page view
Asked by Wes Farnsworth:

Hey guys, I'm hoping someone here might be able to help. I'm looking to create a page with a PDF and have some sort of signature box, checkbox, or some other tasks that a user must complete to show that they reviewed the page or PDF's content for record keeping. Is there an easy way to do this? I know that you can see page Analytics and who visited the page, but that won't work for what I need.

Any help?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Wes Farnsworth](/t5/user/viewprofilepage/user-id/5074251) ,

This is not included directly in Confluence. You need to use an addon.

We make [Document Control for Confluence Cloud](https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud), which allows you to add a macro to a page, and then sign the Confluence page (you can configure simple signatures, or require a code to sign).

You can then see the signatures on the page, and export the page to PDF with the signatures visible.

This is simpler to use inside Confluence than a solution like DocuSign, where you actually sign a PDF and must leave Confluence for the signing process.

comments: author: Wes Farnsworth
body: Thanks [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132)  

Do you have to pre-define the list of users before they can sign the page? Or could I make a page and just have a sign option available so that when new people join the company and review the page they can sign it without having to add them to a list someplace.?


author: marc -Collabello--Phase Locked-
body: Hi [@Wes Farnsworth](/t5/user/viewprofilepage/user-id/5074251) ,

In the default settings, you don't have to pre-define a list of users (i.e. all users can sign the page). However you also can require a user to be on a list of "reviewers" before signing a page. You probably should remove the requirement to authenticate before signing, as this feature is mainly for strictly controlled environments.

Another thing you can do is to allow only read access to your users, and they can still sign.

My recommendation is to trial the addon and reach out to support for your specific settings and check the documentation at [www.phaselockedsoftware.com/cc-document-control/](https://www.phaselockedsoftware.com/cc-document-control/)


Tags: cloud

confluence-cloud

forms

page
Is it possible to save changes to a draft for later review?
Asked by Lucas Griep Scheunemann:

I would like to make it possible to edit pages in confluence for any collaborator, but this edition must be saved by the collaborator in a draft context and only after being approved by a supervisor be published, is it possible?


Answers:
author: Trudy Claspill
body: Hello [@Lucas Griep Scheunemann](/t5/user/viewprofilepage/user-id/3541853)

There are a variety of methods to set up a document approval workflow in Confluence Cloud. If you[do an internet search for "confluence cloud approval workflow"](https://www.google.com/search?q=confluence+cloud+approval+workflow) you will get suggestions that include third party apps, articles, and videos.


author: Ziana Hanafi
body: Hello [@Lucas Griep Scheunemann](/t5/user/viewprofilepage/user-id/3541853) ,

Yes, it is possible by sharing the draft URL to your team members and approvers. However, there is limitation where the published page will record the one who initiated/created the draft as the author, not all collaborators.

If you're looking for pages with statuses e.g. Draft, Review, Published etc., you can try [Page Approval for Confluence](https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?hosting=cloud&tab=overview) app.

-- Ziana


Tags: cloud

confluence-cloud
How can we underline sections on a page? Can someone send me an example?
Asked by Len Hoffman:

I'm trying to find better ways of displaying content in Confluence. The way I used to do it was add a border to a section. Hence, how can sections of the page be customised.


Answers:
author: Ziana Hanafi
body: Probably you can make use of [table features](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Tables), or horizontal bar by typing four dashes (like this: ----) to divide between sections. Hope this helps.

comments: author: Len Hoffman
body: Thank you. That's exactly what I did. The table macro and \<div\> statements are working well to format the page.


author: Alex Koxaras _Relational_
body: Hi [@Len Hoffman](/t5/user/viewprofilepage/user-id/3665542)

Unfortunately I think that you can't customize the sections on confluence cloud <https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/>


Tags: cloud

confluence-cloud
I would like to enable Remote API (XML-RPC & SOAP) but the option is not allowed to edit.
Asked by suresh v:

Hello,

I'm unable to enable API following the steps outlined below. The option is greyed out. could you kindly advice?

1. Open the Confluence Administration.
2. Click General Configuration \> Further Configuration.
3. On the Further Configuration page, click Edit.
4. The option is greyed out despite I clicked on Edit button to make changes to configs.


Answers:
author: Trudy Claspill
body: Hello [@suresh v](/t5/user/viewprofilepage/user-id/3899284)

The option should already be checked/enabled in Confluence Cloud. This is required in order for Confluence itself to work properly. The option is not editable because disabling it would break Confluence.

![Screen Shot 2022-12-28 at 11.58.50 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/232245i83CE7B1A61F4CC00/image-size/large?v=v2&px=999 "Screen Shot 2022-12-28 at 11.58.50 AM.png")


author: Fabio Racobaldo _Herzum_
body: Hi [@suresh v](/t5/user/viewprofilepage/user-id/3899284) ,

I just checked on my side and that cofiguration is disabled and I have no chance to enable it.

I think that just site-admin can edit that setting.

Fabio

comments: author: Trudy Claspill
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

Is your system Cloud or on-premise?


author: Fabio Racobaldo _Herzum_
body: Hey [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,

it's cloud

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/232509i290ADAB0DDA9CEBC/image-size/large?v=v2&px=999 "Immagine.png")


author: Trudy Claspill
body: Free or paid? Are you a site admin?

Mine is free and I am a site admin


Tags: cloud

confluence-cloud
Nossa p?gina est? fora do ar
Asked by GX2 Dev:

Aparece a mensagem abaixo:  

Page unavailable {#toc-hId--498305647}
--------------------------------------

Your Atlassian Cloud site is currently unavailable.  

Please check [Atlassian Status](https://status.atlassian.com/) for known problems.  
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.


Answers:
author: Trudy Claspill
body: Ol? [@GX2 Dev](/t5/user/viewprofilepage/user-id/5109901) ,

Bem-vindo ? comunidade Atlassian!

Ap?s 5-10 minutos voc? tentou novamente? Voc? est? recebendo a mesma mensagem de erro?

Nesse caso, um administrador do Confluence para seu site deve abrir um caso de suporte diretamente com o suporte da Atlassian.

<https://support.atlassian.com/contact/#/>

---

Hello,

Welcome to the Atlassian community!

After 5-10 minutes did you try again? Are you getting the same error message?

In this case, a Confluence administrator for your site should open a support case directly with Atlassian support.


Tags: cloud

confluence-cloud