youngmon/atlassian-qna huggingface dataset:
Don't see an option ('+' sign) to create a new page in a space
Asked by Kuntal_Shah:

Hi everyone, I just started on confluence with a free plan for now. I have been able to create spaces, but don't see an option to create a new page within the space. The '+' sign does not show up. Will appreciate any pointers or ideas. Thanks.


Answers:
author: repi
body: [@Kuntal_Shah](/t5/user/viewprofilepage/user-id/3970978)

![create.png](https://community.atlassian.com/t5/image/serverpage/image-id/99515i663515068D4B6A83/image-size/large?v=v2&px=999 "create.png")

comments: author: Kuntal_Shah
body: Thanks, [@repi](/t5/user/viewprofilepage/user-id/302600). Solved my issue.


Tags: cloud
Why aren't labels being recognized on my blog post?
Asked by Christopher Brown:

In a new blog post that was written, the labels added are not being recognized, so the blog post is not feeding into macros I have set up. Other blog posts have the same labels and are working correctly, for some reason this one new post is not working.


Answers:
author: Shannon S
body: Hello Christopher,

Thank you for raising this with us. I'm happy to help determine what the reason is for your labels not being recognized.

You mentioned that other blog posts with the same labels are working correctly. Can you confirm this goes for other new blog posts you create, or is it only the older blog posts?

Has the issue persisted now that your site has had a chance to index itself?

Take care,

Shannon


Tags: cloud
How do I log into to my server account when I have forgotten my username and passowred?
Asked by Curtis_Skinner:

I downloaded and installed Confluence for server to test it out. I have since forgotten my username and password. How can I recover or reset the username and password.


Answers:
author: repi
body: [@Curtis_Skinner](/t5/user/viewprofilepage/user-id/3973978)

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>


Tags: confluence-server

server
How can I create a TOC that I don't need to do any #,*,.,/,\ or anything else really?
Asked by Francis Tousignant:

I just want to be able to Select a title and tie it into my TOC. I don't want to have to use filters. The macro is useless to me. It's really unfriendly to use and frustrating.

Using the Example below I want my TOC to be link to the bold text point. How hard can it be without having to write code to filter stuff.

EXP.

Table of Content

Part A

* point 1
* point 2
* point3

Part B

* Point 1
* Point 2
* Point 3

**Part A**

**point 1**

bla bla bla

**point 2**

bla bla bla

**point 3**

bla bla bla

**Part B**

**Point 1**

bla bla bla

**Point 2**

bla bla bla

**Point 3**

bla bla bla


Answers:
author: Nic Brough -Adaptavist-
body: Format lines as headings and the TOC generates automatically - the headings are the "select a title" function.
Unpublished Changes Auto Saving
Asked by David Ottosen:

I have a very large Confluence published page that I need to make regular updates to. Whenever I start editing it, it saves unpublished changes literally after every character I type; due to the size of the page, each of these saves takes several seconds, during which time the page lags. This makes updating the page nearly impossible. Is there a way to set the frequency of autosaving unpublished changes?


Answers:
author: Sachin
body: Hello David,  

I believe that there is no way to "set frequency of autosaving". However, if you are a confluence administrator can disable auto saving by turning off "Collaborative editing" mode from Administration --\> General Configuration --\> Collaborative editing --\> Change mode to off. Although you can [Configure the Time Interval at which Drafts are Saved](https://confluence.atlassian.com/confkb/how-do-drafts-work-on-confluence-938043306.html)   

Best,  
Sachin.  

comments: author: David Ottosen
body: Hi - thanks for this. I believe it's known that you can update the autosave time for unpublished drafts, but this is edits to an already published page.
Embedding a Gmail account
Asked by Marisa Disner-Martino:

Hi All,

I am wondering if there is a way to link and embed a gmail account inbox into our space? The goal is to have everyone be able to access the shared account directly from our site.

Thank you!


Answers:
author: Vronik
body: Hello [@Marisa Disner-Martino](/t5/user/viewprofilepage/user-id/3883465)

check it out

<https://community.atlassian.com/t5/Jira-Service-Management/Unable-to-connect-to-Gmail-for-custom-email-address-in-Service/qaq-p/1032210>

<https://www.atlassian.com/blog/add-ons/announcing-the-new-atlassian-cloud-for-gmail>

Regards


Tags: cloud

email

embed

gmail

link
Difficulty in using the excerpted table in a Table chart macro.
Asked by Manik Singh:

I am not able to find Table Excerpt and Table Excerpt Include macro instead there are Excerpt and Excerpt Include macro. Do they work in the same way? I am having difficulty in using the excerpted table in a Table chart macro, which basically unable to read the excerpted table. Is there any walk around for this case?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Manik Singh](/t5/user/viewprofilepage/user-id/3973877),

The Table Excerpt and Table Excerpt Include macros [are not available for Cloud](https://docs.stiltsoft.com/display/public/TFAC/Cloud+and+Server+versions+comparison) due to the limitations of its editor.

But you should be able to reuse your table with the help of the standard Excerpt and Excerpt Include macros (just don't forget to wrap only the required table and not the whole page!).

I've checked it a moment ago - the Chart from Table macro works with the Excerpt Include macro just fine. Try to use it on a simple table and, for example, a Column chart. Maybe smth is wrong with your current table.

If nothing helps, make the screenshots and raise a support ticket [here](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Table%20Filter%20and%20Charts%20for%20Confluence).

comments: author: Manik Singh
body: Hi Katerina,

Thank you for the quick reply.

Yes, I did wrap the required table. The excerpted wrap table was shown in the chart's preview panel on the edit page. But the same doesn't reflect on the published page, as it's taking forever to load the macro on the published page.

Also, I tried with the small and well cleaned-up table, but with no success.


author: Katerina Kovriga {Stiltsoft}
body: Make sure that you use the Chart from Table macro and not the standard Chart macro.

Feel free to raise a support ticket, we'll try to troubleshoot the issue.


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Manik Singh](/t5/user/viewprofilepage/user-id/3973877) ,

I'm here to tell you that the Table Excerpt and Table Excerpt Include macros are now [available for Cloud](https://docs.stiltsoft.com/display/public/TFAC/Cloud+and+Server+versions+comparison).

You need to update the Table Filter and Charts for Confluence app, then you'll be able to use these macros.


Tags: cloud

excerpt
develop blueprint page confluence cloud
Asked by Alex Wicked:

Hello, It is possible to develop blueprint page confluence cloud instantiate a single time


Answers:
author: Ajay _view26_
body: Hi [@Alex Wicked](/t5/user/viewprofilepage/user-id/1188949)

I hope you find this useful - <https://developer.atlassian.com/cloud/confluence/blueprints/>

Cheers

Ajay


Tags: cloud

confluence-cloud
Why would a 'User' not be listed on 'People' page?
Asked by Trevor Wood:

The user in question is the newest member of our team, and has been viewing pages for about 2 months. They have the same access levels and permissions as other people on our team who do show up on the 'People' page. The only difference between their account and anyone else's, from what I can tell, is they haven't yet created or modified any pages in confluence. Does that have anything to do with getting the 'People' status?

Any info would be helpful.


Answers:
author: Shannon S
body: Hello Trevor,

Happy to help! On the page [Missing People in Confluence People Directory](https://confluence.atlassian.com/confkb/missing-people-in-confluence-people-directory-779166036.html), there are a few steps you can take to troubleshoot.

One workaround mentions to navigate to the user's profile in question, triggering the entry to be created in the People Directory. The page mentions the workaround is for Cloud, but you can try it with Server, too. Using the URL pattern as described on [Your User Profile](https://confluence.atlassian.com/doc/your-user-profile-139549.html):  

    http://your.confluence.site/users/viewuserprofile.action?username=USERNAME

Could you give that a try, as well as the steps in the article, and let me know if you're able to see the user in the People Directory?

Take care,

Shannon

comments: author: Trevor Wood
body: Thanks, Shannon!

I rebuilt the search index, and that seems to have done the trick. Just viewing the user profile wasn't enough, as I tried that first.

Thanks again,

Trevor Wood


author: Shannon S
body: Hi Trevor,

Thank you for confirming that, and I'm glad that solved the issue.

Take care, and have a pleasant rest of your week.

Shannon
User macro properties different layout
Asked by Vitor LC:

Hi,

I would like to know if it's possible to have a different layout when editing a user macro properties.

Normally the parameters are shown in the same sequence we define in the user macro, but I would like to group them by panels or tabs. Is this possible?

Thank you,

Vitor


Answers:
author: Dominic Lagger
body: Hi [@Vitor LC](/t5/user/viewprofilepage/user-id/618006)

I like your idea! If this would be possible, that would be awesome.

But unfortunately you can't do this, as far as I know.

Regards, Dominic


Tags: confluence-server

server
Team Calendars Alternative?
Asked by Julia B -Doc Queen:

Team Calendars for Confluence Cloud gets really hairy reviews. I don't want to waste money on it! Is there an alternative your team has used successfully? How did you implement it?


Answers:
author: Zolt?n Leh?czky
body: Now that Team Calendars becomes a Confluence Premium feature with a hefty price increase, I suggest you look at Outlook Calendar if you're using Microsoft 365 already (we are for e-mails, and moved to Teams after Atlassian closed down HipChat). Every group gets a group calendar with basically all the features of Team Calendars plus everything that a full-blown calendar app provides, minus the JIRA integration (but that's not something we have used anyway).


author: Aron Gombas _Midori_
body: We just use Google Calendars embedded in Confluence pages.

We don't have confidential info, so we have no problem with storing it at Google. (I don't know if it is possible to embed Google Calendars in Confluence Cloud, but it is definitely possible in Confluence Server and Data Center).


author: BAPrice
body: I've managed to add FullCalendar (JavaScript calendar). It's not perfect, but it's well documented and can be manipulated to serve various purposes.


Tags: cloud

team-calendars-for-confluence
I need access to a wiki page
Asked by Andreea Toma:

Hi. I have a wiki page with restrictions (I can create child pages, but I can't delete them). The one who created the page is no longer an Adobe employee. I'm the one managing this page.

How can I get full access?

Thanks!


Answers:
author: repi
body: [@Andreea Toma](/t5/user/viewprofilepage/user-id/3973745)

You can get access if your confluence system administrator grants you the appropriate rights.  
This is your contact person!
Duplicate user profile
Asked by andre:

I managed, by mistake, to create a second profile on the same email address, while trying to download a document to Confluence.  
Now the new profile cannot access existing team spaces on Confluence  
The new profile does access the team workspace on Jira, but on a duplicate profile. The old profile is visible on Jira, linked to existing tickets  
I deleted the new profile, but that seems to take away everything. I have cancelled the deletion, or I think so.  
Please help!


Answers:
author: Ang?lica Luz
body: Hello Andre,

Welcome to Atlassian Community!

I saw that you created a ticket with our support related to the same question and they already helped you by mentioning the name of the site administrator that can fix the issue.

If there is anything else we can do to help, please let us know.

Regards,  
Ang?lica


Tags: cloud
Error "The editor didn't load properly. Please reload the page to try again"
Asked by Anna P_:

Currently, we are experiencing some issues with adding an inline comment to the existing pages. The issue is permanent and occurs on different pages from time to time. As a result the following notification appears: "The editor didn't load properly. Please reload the page to try again."

We've tried to use different browsers, re-login and clear cache/cookies - nothing helps.

![](https://getsupport.atlassian.com/servicedesk/customershim/secure/attachment/4469066/4469066_image-2020-02-17-14-59-28-663.png?fromIssue=3221612)

The only thing that seems to be helpful somehow was disabling collaborative editing. Do you have any ideas about the issue or any suggestions on what to do in this case?


Answers:
author: repi
body: [@Anna P_](/t5/user/viewprofilepage/user-id/3798501)

If disabling collaborative editing helps, there is a general or temporal problem with synchrony.  
There can be many reasons for this.

<https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>

<https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>


Tags: confluence-server

server
Is it possible to edit the navigation bar?
Asked by steph ventura:

I'd like to change the 'home' tab to something else and move it from the far left to the far right. Is this possible![Screen Shot 2020-06-18 at 9.58.01 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/99477i2BC49AE2F9F344C0/image-size/large?v=v2&px=999 "Screen Shot 2020-06-18 at 9.58.01 AM.png")


Answers:
author: Vronik
body: Hello [@steph ventura](/t5/user/viewprofilepage/user-id/3693561)

check it out

<https://community.atlassian.com/t5/Confluence-questions/How-to-customize-the-navigation-bar-in-confluence/qaq-p/1253285>

Regards


Tags: cloud
Several pages from multiple spaces Lost/Not visible
Asked by Mike Backhouse (old account):

Hi,   

I have several pages from multiple spaces in confluence that are simply not visible. I am hoping that they exist somewhere.

There have been several issues with the 'page tree' (both out of the box side bar, and attempted use of the widget) not loading over the last few days.

Now however only some pages are loading. Please can you advise how I can access the full data, either with a backup export or getting access to the data I saved.   

++Update #1++

Pages are loading intermittently, which I least means I haven't lost the notes from the previous week.

There are observable patterns in which pages sometimes don't load:

1. All pages load successfully (good)
2. No pages load (bad)
3. Sometimes only the space 'home' page will load, with its direct children, but no sibling pages/their children (bad)

This behaviour appears to be replicated in the following use cases:

* Loading the native navigation side menu
* Loading pages through a confluence content widget
* clicking on pages through the "recent" items drop down menu - here sometimes the page load (good) and sometimes the page is 'not found' (bad)

I will post as a defect in the confluence issue board.


Answers:
author: Diego
body: Hello [@Mike Backhouse (old account)](/t5/user/viewprofilepage/user-id/3973647) !

As I understand, Confluence is not always behaving as expected. Page tree and the actual content intermittently fail to load.

Since a few days have passed after you posted the question, I would like to understand a few points:
> 1. *Is this still affecting your site?*
> 2. *Is this happening with another user that has access to the same Confluence Site?*
> 3. *Is there any error displayed when pages do not load?*
> 4. *Do you have any kind of plugin installed in your browser that might affect page load?*
> 5. *If you create new pages or spaces, is this newly created content accessible?*

Let us hear from you!


Tags: cloud
What is the difference between AUI TAB and the navitab macro? How to decide when to use what?
Asked by Shahfazz:

I have been working with TABs and would like to understand the different between AUI and NaviTab Macro and how to decide which one to use in which context?

Regards,

Faraz


Answers:
author: repi
body: [@Shahfazz](/t5/user/viewprofilepage/user-id/3886638)

<https://www.youtube.com/watch?v=_ErCtf9HCQs>

<https://www.youtube.com/watch?v=4mMPC0x312w>

comments: author: Shahfazz
body: Thanks repi for the videos. Videos show how you can use it but doesn't elaborate on the use cases when is one suited better than the other.

Can you help with that?


author: repi
body: You have to buy Navitabs, AUI tabs are (still) free.  
You should read through what the respective plugin can do and decide whether you need it.

Navitabs:

<br />

[https://marketplace.atlassian.com/apps/28632/navitabs-tabs-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/28632/navitabs-tabs-for-confluence?hosting=server&tab=overview)  
AUI tabs:

<br />

[https://marketplace.atlassian.com/apps/1217140/html-elements?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1217140/html-elements?hosting=server&tab=overview)

<br />

Keysights also offers other useful confluence plugins.

<br />

<https://bitbucket.org/keysight/keysight-plugins-for-atlassian-products/wiki/Home>


Tags: confluence-server

server
Download local copy of confluence and jira
Asked by Rasmus Vedel:

Hi.

For legal purposes, we need to have a local mirror of the part of a partners confluence and jira we can access.

How do I do?

I imagine an API from where I can download everything I (or a script-user) have access to, and save it as html, pdf, or another readable format.

In an optimal situation, I should only download changed and new data.

I'm perfectly aware, that I will miss a lot of functionality which is acceptable.

Any ideas?

I have tried with curl and wget, but I can't figure out how to get by the login.


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Rasmus Vedel](/t5/user/viewprofilepage/user-id/3537012)

Local copy of the whole instance or a specific space, pages or issues?

About the REST API what exactly is not working? You would need to create an authentication token that you need to use for authentication.

Ravi

comments: author: Rasmus Vedel
body: I'm not the administrator of the installation, so I havn't (yet) been able to make installations as such.

My approach so far, have been via wget and curl.

We need a local copy of all material we can access with our credentials: pages, spaces, issues, ...

There is no requirements to form: It could be as pdf, jpg, html, ... Only requirement is, that it should be human readable as I would see it when i access the installation.

Would the answer be REST API? Can I use my personal token in the REST API, or would I need a specific token (with same credentials as me)?

Thanks for a quick answer!


author: Ravi Sagar _Sparxsys_
body: Yes it could be your own token or you can create a generic account with appropriate access.

Apart from REST API in Jira and Confluence there is also an option to export issues (one or many) and pages/spaces.


author: Rasmus Vedel
body: I am aware of the export ability.

I need to have a more automated setup.

I'll have a closer look at the API.

Thanks :-)


Tags: cloud

jira
After removing all group permissions, cannot add group permissions back
Asked by Dan:

After adding individual permissions, and removing all group permissions from a space,

we cannot add group permissions back, nor do anything with the space.

When trying to add a group to the space we get:

*Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.*

Other spaces behave correctly


Answers:
author: Dan
body: Apparently the confluence upload attachment limit was reduced to 6k, and that caused the problem with changing permissions.

comments: author: Shannon S
body: Hi Dan,

Welcome to Community, and thank you for confirming you were able to fix your issue!

Take care, and have a pleasant rest of your week.

Shannon


Tags: cloud
Request to Activate Old Editor Template
Asked by Sascha:

Hi! I'd like to activate the old editor template for all confluence instances connected to my account (there two of them).

[@Shannon S](/t5/user/viewprofilepage/user-id/510046) asked me to raise a ticket, here it is (or are questions != community tickets) - see [https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031?utm_source=atlcomm\&utm_medium=email\&utm_campaign=mentions_reply\&utm_content=topic](https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_reply&utm_content=topic)

Thanks


Answers:
author: Shannon S
body: Hello Sascha,

Thank you for raising this new thread per my recommendation! It looks like you were able to get a ticket created with support in the meantime, and my colleague is now helping you with your request.

To clarify, if your Cloud site has Standard Support or higher, then you can use the support portal that [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) referred to. (Reference: [Atlassian Support Offerings](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html)).

In your case, since [you mentioned in the other thread](https://community.atlassian.com/t5/Confluence-questions/Re-Re-How-can-I-opt-out-from-the-new-editor/qaq-p/1401466/comment-id/179265#M179265) that your site is a Cloud Free account, then creating a new question here on Community as I instructed you to do is the right way to get in touch with support. My apologies for the confusion!

I'll be watching your support case in the meantime, in case there are any issues.

Take care, and have a pleasant weekend.

Shannon


author: Nic Brough -Adaptavist-
body: Community posts are not issues. You'll need to raise this as an issue with Atlassian, from <https://support.atlassian.com/contact>


Tags: cloud
Error when reverting changes
Asked by david.klempfner:

I can't revert my changes.

Please fix this.

![CantRevert.png](/t5/image/serverpage/image-id/99433iDDC3BDBB2F7010D4/image-size/large?v=v2&px=999 "CantRevert.png")


Answers:
author: Shannon S
body: Hello David,

Thank you for raising this with us, and I'm so sorry that this is affecting your work. Were you able to revert your changes in the end?

If not, I would recommend raising something like this with your Confluence site admin. They will be able to help you to determine the reason your changes won't revert, and if not, they can raise a ticket with [Cloud Support](https://support.atlassian.com/contact). In Support, we have access to check your site and logs to determine what might be preventing you from reverting your changes.

Do let me know if you have any questions about that.

Take care,

Shannon


Tags: cloud