youngmon/atlassian-qna huggingface dataset:
Limitation of Survey for people to share
Asked by Pranathi Ramini:

If I create a Survey in Wiki and want to share it with People - is there a Maximum number of People/ participants?


Answers:
author: Sreenivasaraju P
body: Which add-on you are using for survey. Any how all the add-on will accept groups and individual users to enter. so there won't be any limit.


Tags: cloud

confluence-cloud
Link confluence page to Jira
Asked by Allen Chun:

Currently, I have a Jira link issue (The display options is a table) in confluence and when I click on the issue I redirected to Jira.

Is there a way I can have a link of confluence page to Jira?

i can see the confluence page in Jira if I link it as a single issue and not as a table.


Answers:
author: Sreenivasaraju P
body: Hi,

There are two options, if you are displaying only issue, change it to single issue option instead of table option in display options. Then automatically the confluence link will be shown on jira ticket under links section.

Other way on jira ticket user link option. you will get confluence page option. Using this you can link.![image.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37650i88B01E11DA439B3D/image-size/large?v=v2&px=999 "image.PNG")

comments: author: Allen Chun
body: Thanks for your response.

The jira ticket user link option is still manual. What if I have multiple 20 jira issues then I need to do this 20x?

I need to display it as a table because I need to select what columns I need to show. Is there a way can select columns in single view?


Tags: jira
How to stop email notifications in Confluence?
Asked by tess.campbell@apa.com.au:

I have disabled my personal settings from being able to receive email notifications, but still am receiving bulk emails. How can I stop email notifications from Confluence?


Answers:
author: PADMA KOTHAKOTA
body: Hi [tess.campbell@apa.com.au](/t5/user/viewprofilepage/user-id/2082398),

You can disable most of the notifications from particular pages or space.

--\>Click on your Profile

--\>Go to Watches Option

--\>you can click on Stop watching for the?page or space you don't want to receive any notifications

comments: author: tess.campbell@apa.com.au
body: Thank you. I will give it a go :)
Nightly WIKI confluence site disconnections?
Asked by Volta Faaesea:

We have an ongoing issue where our WIKI confluence site disconnects once or twice a night, in the early morning hours? A colleague thinks its got something to do with the confluence backups however it drops out intermittently at different time's. There's nothing in the event logs \& the catalina.date.log's show different errors? Is there another log somewhere in the confluence setup that can tell us the cause? Thanks.


Answers:
author: Aron Gombas _Midori_
body: Absolutely check out the actual [Confluence log in the Confluence home directory](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html).

(Catalina logs and request logs are less important in this sense.)


Tags: confluence-server

server
Will confluence support postgres 11 database ?
Asked by Livio Sartori:

We currently have confluence working with Ubuntu 16.04 and that uses a postgres 9.5 database everything is working fine. We are looking at moving across from Ubuntu to Oracle Linux and downloading postgres11. Was just wanting to know if anyone has already done this and will it be a supported configuration


Answers:
author: Yogesh Mude
body: HI [@Livio Sartori](/t5/user/viewprofilepage/user-id/568366)

Please have a look at the below KB for supported platforms.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

comments: author: Livio Sartori
body: Thank you Yogesh, I did look at this, and I do note this is the current position of Atlassian with confluence support. I guess I was just enquiring if the current postgress version which is now 11 would be supported by Atlassian evidently at this stage no.


author: Kyle Hardin
body: Interestingly, PostgreSQL 9.6 does not support Windows Server 2016 - only PostgreSQL 10 and 11 do. That means if you want to stay officially supported on Windows, you have to stick with Windows Server 2012 R2 or earlier as well. These platforms are aging fast, so I hope Atlassian stays ahead of the curve.
Is there a status drop down macro for the cloud version of Confluence?
Asked by Steve Barsanti:

I am looking to create a status button that I can select and it will populate a predefined list of options.

eg. Gray - Draft  
Yellow - In Progress  
Green - Done  

I can't find an app that's available in the cloud that will accomplish this.

Thanks for any help.


Answers:
author: Evgeniy Kliukin
body: when it will be done? [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

just need the configurable dropdown option

comments: author: Shannon S
body: [@Evgeniy Kliukin](/t5/user/viewprofilepage/user-id/2893901),

There aren't any concrete plans right now to implement this feature.

The feature request [CONFCLOUD-35340](https://jira.atlassian.com/browse/CONFCLOUD-35340?_ga=2.183859823.833356582.1566116604-1999825829.1533742022) has now been incorporated into [CONFCLOUD-32508](https://jira.atlassian.com/browse/CONFCLOUD-32508).

You can vote on and watch the feature request in [CONFCLOUD-32508](https://jira.atlassian.com/browse/CONFCLOUD-32508) and you will be automatically added onto the list of watchers. From here, you will receive any updates on the feature if we choose to implement it. For more information have a look at our [Implementation of New Features Policy.](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) Note that not all features requested become included as a part of the software.

Let us know if you have any questions.

Regards,

Shannon


author: Shannon S
body: Hi Steve,

It's not possible, I'm afraid.

There was a feature request for this, but we don't have this planned in our upcoming roadmap, so the request has since been closed.

* [CONFCLOUD-38931](https://jira.atlassian.com/browse/CONFCLOUD-38931) *Drop Down List for Status*

I had created a similar request to be able to define the values, (first one listed) and this was incorporated into another request that you may find useful, if implemented:

* [CONFCLOUD-35340](https://jira.atlassian.com/browse/CONFCLOUD-35340) *Ability to configure a set of pre-defined values for the status macro* (mine, closed.)
* [CONFCLOUD-32508](https://jira.atlassian.com/browse/CONFCLOUD-32508) *Status macro allows predefined text strings to be associated with each colour*(the new request, currently open.)

My recommendation would be to vote on #32508, and then comment there with your usage case. It could include details on how a drop-down would make it easier to select the desired status.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: cloud

confluence-cloud
How can I use the full width of the screen for text in the new user interface?
Asked by Jeannine Hooper-Yan:

I noticed this change in the new user interface.

We use Confluence as our knowledge base and our users are on PCs (and not mobile devices) the majority of the time when they are working in Confluence.

Before the UI change, my content automatically used the full width of the screen as I worked. Both text and tables.

In the new interface, everything appears to be "fixed width" by default, where the screen seems to be divided into rough vertical thirds. All of my content is in the middle third, and I have empty white space on either side. I can select to make my table wider, but not my text. My text format seems to be locked into "only use the middle stripe of the screen"

Is there a way I can format my page to display content across the full width of the current screen?

Thanks!


Answers:
author: Davin Studer
body: That is the new editor you are seeing and my understanding is that right now you only see that if you create a page from the Meeting Notes template. Unfortunately there is no way to change it.


Tags: cloud

confluence-cloud
starting knowledge management
Asked by Mickey Lewis:

Looking at options to start a knowledge management process. confluence comes up in a lot of research. what is needed to implement a knowledge management (internal staff - not customer service reps) system? recommendations encouraged.


Answers:
author: Bradley Hyde
body: Hi [@Mickey Lewis](/t5/user/viewprofilepage/user-id/2290236)

This page is probably a good start for what you're looking to do:  
<https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html>

For help with setting up Confluence Server in the first place, these might be helpful: <https://confluence.atlassian.com/doc/system-requirements-126517514.html>

<https://confluence.atlassian.com/doc/confluence-setup-guide-135691.html>

Cheers,  
Bradley


Tags: confluence-server

server
Uploaded a ppt, but it is showing the black screens instead of the text.
Asked by Komal Juneja:

Uploaded a ppt, but it is showing the black screens instead of the text.


Answers:
author: Tyler Brown
body: Hey Komal,

I've found that Confluence can have some issues rendering PPT.

My suggestion would be to save the PPT as a PDF, it should show poperly then.

Hope this helps,

Tyler
Why is Confluence Service already listed after uninstall under the Windows services?
Asked by TVFROG42 Q:

I ran the uninstaller of confluence server 6.5.2 and the confluence workfolder is empty now. The service was stopped beforer and there is no tomcat on the VM anywhere.

Why is the Atlassian Confluence.0 Confluence 050518xxxxx service listed in Windows services. I took a snapshot before uninstalling, reverted it an tried again. The same result.

The uninstaller didn't remove the service from Windows services. This seems to be a bug anywhere in the registry by Atlassian.

This bug blocks me to install Confluence 6.12 running as a service again. The installer aborted due to already installed Confluence service. And it's true the service entry is there but there is no reference anymore to the original folder.

If I try to start this 'fake' service the error message appears. The location of this service is gone - or similar.


Answers:
author: TVFROG42 Q
body: I've tried to remove the service in registry:

Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\Confluence010518155336


author: TVFROG42 Q
body: Works with success.

Atlassian, please fix this in your uninstaller!


Tags: confluence-server

server
confluence-helloworld-addon: ./ngrok: ????: not found
Asked by Steve Hanov:

I am trying to follow the [Getting started tutorial.](https://developer.atlassian.com/cloud/confluence/getting-started/)

I am using Ubuntu 18.04. The first problem was that "npm install" failed until I reverted to node version 8.0.

The problem now is that "npm start" fails due to an ngrok issue.

I can run ngrok manually on the machine, but it seems to be using the built-in version installed by npm. If I run it manually, the service is accessible but, because the script already failed, plugin is not automatically registered with the server.

smhanov@atlas:\~/confluence-helloworld-addon$ npm start  

\> helloworld-addon@0.0.1 start /home/smhanov/confluence-helloworld-addon  
\> node app.js  

Watching atlassian-connect.json for changes  
Initialized memory storage adapter  
Add-on server running at http://atlas:3000  
Failed to establish local tunnel  
err = Error: ./ngrok: 1: ./ngrok: ?????: not found  
./ngrok: 2: ./ngrok: Syntax error: word unexpected (expecting ")")  

Error: ./ngrok: 1: ./ngrok: ?????: not found  
./ngrok: 2: ./ngrok: Syntax error: word unexpected (expecting ")")  

Error: ./ngrok: 1: ./ngrok: ?????: not found  
./ngrok: 2: ./ngrok: Syntax error: word unexpected (expecting ")")  

at Socket.\<anonymous\> (/home/smhanov/confluence-helloworld-addon/node_modules/ngrok/index.js:135:8)  
at emitOne (events.js:115:13)  
at Socket.emit (events.js:210:7)  
at addChunk (_stream_readable.js:250:12)  
at readableAddChunk (_stream_readable.js:237:11)  
at Socket.Readable.push (_stream_readable.js:195:10)  
at Pipe.onread (net.js:586:20)  
Unhandled error: Error: ./ngrok: 1: ./ngrok: ?????: not found  
./ngrok: 2: ./ngrok: Syntax error: word unexpected (expecting ")")  

at Socket.\<anonymous\> (/home/smhanov/confluence-helloworld-addon/node_modules/ngrok/index.js:135:8)  
at emitOne (events.js:115:13)  
at Socket.emit (events.js:210:7)  
at addChunk (_stream_readable.js:250:12)  
at readableAddChunk (_stream_readable.js:237:11)  
at Socket.Readable.push (_stream_readable.js:195:10)  
at Pipe.onread (net.js:586:20)  


Answers:
author: Steve Hanov
body: After writing this, I tried reverting to node 4.5.0 as suggested by the tutorial itself, and it suddenly started working!


Tags: cloud

confluence-cloud
Why use user tags at all?
Asked by Peter Basch:

Our group is using a wiki - so modern! - but our IT team doesn't seem to have anybody who really knows anything about how to use it. When we asked for training, they offered us someone who had been using it, and knew some stuff, but wasn't an expert.

Here's my question - what is the point of the "user tag"? I take meeting minutes, and used the user tags in the attendee list and the action items. I thought the wiki would somehow inform the person when I had saved the notes, but that doesn't seem to happen. I ended up emailing out the URL of the wiki page, which seems like the wrong approach.

What is supposed to happen? Isn't there some kind of automation? Or is it only to facilitate search?

Same question, I guess, for the "date tag" in the action items (preceded by two slashes).


Answers:
author: Taranjeet Singh
body: [@Peter Basch](/t5/user/viewprofilepage/user-id/2289480) The user mentions and due dates are a very common features used in Confluence, especially to assign tasks with due dates to team members. You can find more information about their usage and purpose in this Atlassian documentation: <https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html>

Let me know if this clarifies your doubts regarding these features, and accept my answer if it was useful.


author: Peter Basch
body: It seems to me there ought to be some kind of automated functionality there. I mean, yes, I don't necessarily want it tied to every time I hit "save," which I like to do several times in an editing session. But there should be some routine where I decide the meeting minutes are ready to be seen, and can do something where confluence looks at the "mentions" (I'm told that's what they're called) and informs them that they can click on a link and look at them.

Sadly, I can't find any documentation, so I end up relying on a lot of people each of whom have some information, some of which is correct, and it's up to me to assemble documentation in my own headspace.


author: Jarno_Lepist?
body: Only benefit that I'm seeing for that is that you exactly who is the person that is pointed out. Many times in conversations people uses nickname or only Jarno or something else and you need to guess who it really is.

What comes to find own mentions you could try this: <https://community.atlassian.com/t5/Jira-questions/track-my-mentions-effectively/qaq-p/365770>


Tags: new-to-confluence

introduction
Web Link in Confluence to open a Page with DFS File Share
Asked by Krishna Patel:

I have tried to add Weblinks ...

DFS Shares needs to be linked but none of them work :::

- file:\\\\\\\\\\domain.corp\\ShareLink\\Share

- file://aergo.corp/aergo-citadel/AER/

Can you please help with a way to Share a link on Confluence where another windows will open with the "file://xxx.xx/yyy/" link.

Thanks


Answers:
author: Davin Studer
body: The proper way to do the file protocol link would be like this ...

```
file://///domain.corp/ShareLink/Share
```

Yes, you need five slashes. The first three are for the protocol file:///. The next two are for the UNC path. All the backslashes should be converted to slashes.

Here's the caveat this will only work for IE out of the box. It is the only browser that supports the file protocol by default. There is an extension for [Chrome](https://chrome.google.com/webstore/detail/enable-local-file-links/nikfmfgobenbhmocjaaboihbeocackld) and another for [Firefox](https://addons.mozilla.org/en-US/firefox/addon/noscript/?src=search) that can enable it, but it won't work by default for anything other than IE.

See this answer as well.

<https://community.atlassian.com/t5/Confluence-questions/Create-quot-clickable-quot-link-for-UNC-path/qaq-p/360381>


Tags: confluence-server

server
Space Key is already - but isnt??
Asked by Heiko Wohlgemuth:

Every time if i try to import a Space form another Cloud-Confluence to my Cloud-Confluence i become this Error:  

"Ein Bereich mit dem Schl???ssel **PAGE** existiert bereits."

I check it all but there is no Space to delete with the Key "PAGE".  

![14-11-_2018_18-48-04.png](/t5/image/serverpage/image-id/37603i9B09A69733BF5DD3/image-size/large?v=v2&px=999 "14-11-_2018_18-48-04.png")![14-11-_2018_18-47-47.png](/t5/image/serverpage/image-id/37601i0AAFD69A51E57CB3/image-size/large?v=v2&px=999 "14-11-_2018_18-47-47.png")![14-11-_2018_18-47-24.png](/t5/image/serverpage/image-id/37602i7666F01F9C96890A/image-size/large?v=v2&px=999 "14-11-_2018_18-47-24.png")![14-11-_2018_18-46-58.png](/t5/image/serverpage/image-id/37604i7852B91F58387DB0/image-size/large?v=v2&px=999 "14-11-_2018_18-46-58.png")Cloud-Confluence


Answers:
author: Shannon S
body: Heiko,

It might be that this is a restricted space key (reserved for the system), but the Cloud support team will need to verify that and check your database in case that space key is listed somewhere, preventing you from importing it.

Another theory is if you've tried to import it in the past, deleted it, and it wasn't completely removed, it could cause this problem.

Please reach out by creating a [Cloud Support ticket](https://support.atlassian.com/contact/#/), feel free to show them this thread, and then they can investigate your Cloud database.

Once the issue is determined, feel free to come back here and let us know what it was, as it might help users in the future with a similar problem.

Regards,

Shannon

comments: author: Heiko Wohlgemuth
body: Hi Shannon,

i think, thats Theory 2

i hav delete in the past, but its not already done...


author: Shannon S
body: Hi Heiko,

Thank you for confirming that you were able to create a support ticket.

The support team will be with you shortly once they have had a chance to look into your site's logs.

Take care,

Shannon


Tags: confluence-cloud
Is there a way to sync specific calendar events to other calendars in Confluence Atlassian 6.5?
Asked by Kristina Zygmond:

Is there a way to sync specific calendar events to other calendars in Confluence Atlassian 6.5?

For instance -

I have a custom event created on a group calendar for changes on a specific project. That group calendar has multiple events that i do not want to see. I would like my custom event sync'd with our vacation calendar so I can see that any vacation does not interfere with my project. I'd like to update the one event on one calendar so I don't have to put that event on multiple calendars.


Answers:
author: Shannon S
body: Hi Kristina,

Unfortunately, it's not possible to do this at this time.

There are a few feature requests right now that could help with that in the future:

* [CONFSERVER-51120](https://jira.atlassian.com/browse/CONFSERVER-51120) *Add the ability to merge calendars*
* [CONFSERVER-51227](https://jira.atlassian.com/browse/CONFSERVER-51227) *People are resources: every users should have a personal calendar - team calendars should be about an aggregated view of personal calendars*

I would recommend reviewing the requests and feel free to comment there with your usage case. Both deal with pulling events from multiple calendars onto one view.

If you have any questions please let me know!

Regards,

Shannon


Tags: confluence-server

server

team-calendars-for-confluence
How to use Collaborative Editing in Confluence Cloud?
Asked by Andreas Schnederle-Wagner:

Hey there,

migrating from Confluence Server Edition to Cloud - wondering how I can enable "Collaborative Editing" on Confluence Cloud .

thx, bye from Austria

Andreas


Answers:
author: Davin Studer
body: It is already enabled. There is no way to turn it off in cloud that I am aware of.

comments: author: Andreas Schnederle-Wagner
body: Weird - on local Server installation I was able to see who was editing the document besides me. I was also able to see where they were writing and what they were writing ... like shown in this Screenshot: <https://confluence.atlassian.com/doc/files/858771779/858771780/11/1525752165781/CollabEditingServer-Editing_820px_Annotated.png>

Am I missing something?


author: Davin Studer
body: You should see that in Cloud as well. When you are in edit mode do you see your picture in the upper right corner of the screen like the below screenshot?

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37841i936B961896A45827/image-size/large?v=v2&px=999 "Capture.PNG")


author: Andreas Schnederle-Wagner
body: alright - tested again - seems like it's working now ... no idea what was the problem when I first tried it ...

Thank you for your help! ;-)

Andreas


author: Chris Purser
body: It really kind of sucks that it can't be disabled. It still conflicts heavily with things like checkboxes being recognized when checked, etc. At least, that's what was causing it in server and disabling that fixed everything. I can only guess that it's the same issue as it was never fixed in server per our experience.

We don't use it. Have no use for it. It would make sense that something that heavy have an on/off switch.


Tags: cloud

confluence-cloud