youngmon/atlassian-qna huggingface dataset:
Access is denied Win:32
Asked by Asad Shk:

I have installed source tree on the system. While creating a path in source tree I found the error message "System.ComponentModel.Window 32 Access is denied".

Also I tried to uninstall the source tree and deleting all the repo folders and installing again however it seems issue is still occuring.

Could you please suggest here.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Did you run as administrator?

comments: author: Asad Shk
body: Hi,

Yes I tried to run as administrator too. But the same issue still I can see.


author: Asad Shk
body: Also I connected with the VPN and try to uninstall and again installed the source tree but the problems still occurs.

Could you please suggest what is the best solution here.


author: Gonchik Tsymzhitov
body: Could you provide more details, please?

1. Version of SourceTree

2. Version of Windows


author: Asad Shk
body: 1. Version of SourceTree - 3.3.9

2. Version of Windows - Win10


author: Asad Shk
body: If possible could you please connect me on mobile.

9967333089

Asad Shaikh


author: Asad Shk
body: Any suggestion??

Please provide the solution.


author: Gonchik Tsymzhitov
body: Hi!

Please, install the previous version.

I checked on win10 and 3.3.9 works well.

Therefore you need to check the permissions


author: Asad Shk
body: Which permission needs to be checked? Maybe I am missing some cold you please suggest?


author: Asad Shk
body: Which permission needs to be checked? Maybe I am missing some, could you please suggest?


author: Gonchik Tsymzhitov
body: Could you check the logs in windows event manager, please?


author: Asad Shk
body: Can we set up a call for this if possible? On Microsoft Teams.

I have good speed of internet as well as it would take less time to finish it off. Have tried everything to get things done.
How to revert a deleted file that is already commited / pushed??
Asked by xdev:

There is e.g. no option for history or similar:

![Unbenannt](/t5/image/serverpage/image-id/108848i9193B6330669AF86/image-size/large?v=v2&px=999 "Unbenannt")  

So how to do that??  

Thx for feedback,

Jan


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@xdev](/t5/user/viewprofilepage/user-id/1796880) ,

Are you using git? If so, you can revert commits via command line

* List the commit ids with

  ```
  git log?
  ```

* Revert the commit by id

  ```
  git revert {commit Id}
  ```
How to delete account from sourcestree?
Asked by Andres_Araya:

I have been fighting with sourcetree for hours. The first problem started when I try to clone a project from bitbucket to sourcetree it said invalid path. (invalid password or username) Even when I checked that my account was right. I unistalled and deleted sourcetree completete. After a while sourcetree started to crash right after I launched it. The window appeared for 2 seconds and then crash! It has been like that for hours. I have uninstall source idk how many times but keep happening. I even deleted my account and made a new one. The thing is everytime that I launch sourcetree I can see that my old account is still log in.   

My question is how do I delete my account so it does not appear everytime that I launch sourcetree. I think that might be the cause of crashing. Please I need help!


Answers:
author: Ch_ng Yek Khai
body: I had faced the same issue, so here is what I did to solve this problem, I remove the credentials related to bitbucket in credential manager, after that, I removed two files named "SourceTree" and "SourceTree.exe_Url_sx4lyn4rwb3vj4fkz3sx2bdw22cdh10j" under C:\\Users\\\<username\>\\AppData\\Roaming\\Atlassian, and you can set up the sourcetree again like how you did during the first time you install sourcetree, ignore my broken english

comments: author: Roger Spencer
body: I had to do the above and also remove similar files from C:\\Users\\%USERPROFILE%\\AppData\\Local\\Atlassian


author: tim
body: Any update on this? I think this is the same thing happening to me.
Where is the default username stored? (crashed on launch)
Asked by jeff.posey:

This issue has been posted before, and I've read the answers, which aren't working for me.

I was trying to set up Sourcetree for the first time, and fumbling around a little bit. I went to relaunch it and ever since, it has crashed on launch with the typical:

\> Insufficient authentication credentials

\> Failed to list teams for user \[\<wrong username\>\]

There is nothing in Windows Credential Manager for that, specifically. If I use Git CLI and put in my working credentials, they are saved in Windows Credential Manager, and I can remove them, but this doesn't affect Sourcetree.

I have completely wiped out C:\\Users\\\<username\>\\AppData\\Local\\Atlassian\\ and that did not help.

I have searched all of the Windows Registry Keys for "Sourcetree" and "Git" and found no reference to my wrong username.

Where is it hiding this saved username?

EDIT WITH ANSWER:

**C:\\Users\\\<yourname\>\\AppData\\Roaming\\Atlassian\\SourceTree\\accounts.json**


Answers:
author: Mikael Sandberg
body: Hi [@jeff.posey](/t5/user/viewprofilepage/user-id/4067425),

Welcome to Atlassian Community!

Sourcetee have three directories under AppData\\Local. Besides the Atlassian one you should have a sourctree-settings and sourcetree. Remove those too and then reinstall Sourcetree and see if that helps.

P.S. I moved your question into the right collection.

comments: author: jeff.posey
body: Thank you Mikael.

I found the Sourcetree directory that is a sibling of the Atlassian one under Local. I did not find a "sourctree-settings" or "sourcetree-settings" directory or anything like that.

So I kept looking. I just found it. It's under "Roaming" and the file that has the bad username is called "accounts.json".

So it looks like removing the directories under Roaming seems to do the trick!


Tags: cloud
Sourcetree executable needs Internet to install
Asked by Krishna S B:

The source binaries provided for subjected application **"SourceTreeSetup-3.3.8.exe"** trying to connect internet to install the software. We are looking at an offline installer(Installer which doesn't need internet connectivity to install) of source tree.

Can you please let us know if we can get an offline istaller for Sourcetree which is packaged readily to install.


Answers:
author: Daniel Eads
body: Hi [@Krishna S B](/t5/user/viewprofilepage/user-id/3950043) , welcome to the Community!

For this purpose, I'd recommend using the MSI installer, [which is available here as Sourcetree Enterprise](https://www.sourcetreeapp.com/enterprise). In addition to offline installation, the msi version also has a couple flags available ([documented on this knowledgebase page](https://confluence.atlassian.com/sourcetreekb/sourcetree-enterprise-and-msi-installation-947848769.html) ) to support a silent and automated installation.

Cheers,  
Daniel

comments: author: Satish Kumar Ramachandran
body: Hi [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694)

Thanks for your suggestion. We are trying to use the MSI installer. Questions that have come up is :

1) Can the enterprise guys package it till the installation phase \& allow the individual users to register it when they run it first time?

2) Git installation seems to come up after the registration phase. At enterprise, users wont be able to install git at this stage. Is this optional, can it be skipped?

3) If we do choose to skip, should we add git installation as a dependency? How should we configure sourcetree to use GIT from desktop installation?

Cheers

Satish
How to repeat Confluence Table headers in pdf
Asked by Meera.Amanullah:

Hi,

I want to repeat the header row of a table that runs for multiple pages to make it easier for the reader.

Most answers/suggestions I found on the web is to write a CSS style for the \</thead\> element, but in my confluence table, I don't see the \</thead\> element. Instead I have as follows

\<tr\>  
\<th scope="col"\>Test\</th\>  
\<th scope="col"\>test\</th\>

\</tr\>

Kindly let me know, how to create repate table headers in pdf.

Thank you


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Meera.Amanullah](/t5/user/viewprofilepage/user-id/5198768)

I'm not aware of a solution to the problem you've mentioned, but I've found a [feature request for this exact topic](https://jira.atlassian.com/browse/CONFSERVER-30238).

If you're looking into more control over your PDF export from Confluence, you might want to try out a [marketplace app](https://marketplace.atlassian.com/search?product=confluence&query=pdf%20export) for exporting pdfs from Confluence like our [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview). It also offers the feature you've requested to repeat tables headings on every new page.

Cheers,  
Matthias.

PS: I'm working for K15t, the company behind the Scroll PDF Exporter.

comments: author: Meera.Amanullah
body: Hi Matthias,

Thanks for the quick response. I am aware and have the Scroll PDF Exporter installed, but I am not using it for our documentation needs as we have different requirements.

I am looking for a generic CSS coding example, to write my own CSS.

Thank you.


Tags: confluence-data-center

data-center
IT-Sec warning BSI
Asked by Sascha Pitz:

Hey community, i got it sec warning from the BSI Germany.

SCHWACHSTELLE \| GEF?HRDUNG \| VORFALL \| IT-ASSETS

Cyberangriffe auf IT-Dienstleister und

Hochwertziele aus Verwaltung und

Wirtschaft

Angriffe ?ber Confluence- und Jira-Systeme - enth?lt Anh?nge!

CSW-Nr. 2023-231459-12k4, Version 1.2, 28.05.2024

IT-Bedrohungslage\*: 3 / Orange  

Is this warning just about on prem or does it include the cloud serviceds too?


Answers:
author: Tobias Appel
body: read the full text inside the pdf and it should be clear. also mind the TLP level


Tags: cloud

confluence-cloud
login as a suspended user
Asked by Lynne Wilton:

I have org-admin access.

I have suspended access for a user account (standard user role) as they are not currently under contract.

I have found some content that has permissions that only this user can control. I need to log in as this suspended user to adjust the content permissions.

I have restored the user account but still cannot log in as user. Atlassian says it is because the user has not accessed the product yet.

Any fixes?


Answers:
author: Lynne Wilton
body: Solved - I refreshed the page :D


Tags: cloud

confluence-cloud
How to create link from the items / content in the Master page to another pages?
Asked by Andy tran huynh:

Hello everyone,

I'm having the list of items in a Master page. Another pages will get the few items name from that Master page. If I change the name or some attributes related to items, I would it will automatic update the same in another pages.

Are there any way to do that?

I would appreciate for your help!

Thanks


Answers:
author: Kseniia Trushnikova
body: Hi [@Andy tran huynh](/t5/user/viewprofilepage/user-id/5502324),

Perhaps [Excerpt Include Macro](https://confluence.atlassian.com/conf85/excerpt-include-macro-1283360179.html) or [Include Page Macro](https://confluence.atlassian.com/conf85/include-page-macro-1283360210.html) may be a good option for you.

comments: author: Andy tran huynh
body: Thanks you so much, I found the wait based on your suggestion:

1/ Use [Excerpt Macro \| Confluence Data Center 8.5 \| Atlassian Documentation](https://confluence.atlassian.com/conf85/excerpt-macro-1283360181.html) to build the 'Excerpt Macro' text, which I would like it visible in another pages, in the Master page.

2/ Use [Excerpt Include Macro](https://confluence.atlassian.com/conf85/excerpt-include-macro-1283360179.html) to import above text from Master page.

3/ Tried to rename the text in Master page, it'll automatic update in another pages.

Cheers !!! :)


author: Andy tran huynh
body: Hi [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830) , another issue from my side, if I created #Excerpt Macro' for many text in Master page, from another page when I use the [Excerpt Include Macro](https://confluence.atlassian.com/conf85/excerpt-include-macro-1283360179.html) it's only show the 1st [Excerpt Macro \|,](https://confluence.atlassian.com/conf85/excerpt-macro-1283360181.html)

I could not link it to another items T\>T.

Do you have any suggestion?

Thanks.


author: Kseniia Trushnikova
body: [@Andy tran huynh](/t5/user/viewprofilepage/user-id/5502324), yeah, there's a limit of one excerpt per page :(

Then you may want to use add-ons from the Marketplace (such as the [MultiExcerpt](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=datacenter&tab=overview) add-on). Unfortunately, they all seem to be paid.

Another way is to split your master page into multiple pages that will include the Excerpt macro.


author: Andy tran huynh
body: Well, I see :D

I found the same topic here also: [Insert multiple excerpts from the same page - Atlassian Community](https://community.atlassian.com/t5/Confluence-articles/Insert-multiple-excerpts-from-the-same-page/ba-p/1847318)

Anyway I'll try to implement that, it worth to invest.

Thank again for your quickly response.

Have a nice day!


Tags: confluence-data-center

data-center
The page encountered an error while submitting restrictions. Please try again later.
Asked by ???:

I try to restrict a page like this

[Page Restrictions \| Confluence Data Center 6.13 \| Atlassian Documentation](https://confluence.atlassian.com/conf613/page-restrictions-964960419.html)

when I click "Apply", it reported

"The page encountered an error while submitting restrictions. Please try again later."


Answers:
author: Rilwan Ahmed
body: Hi [@???](/t5/user/viewprofilepage/user-id/5508099) ,

Welcome to the community !!

Please close all your browser tabs, clear cache, relogin and try again.

If you still have the issue, please check with your space/confluence admin, if you are granted with Add **Restrictions**permission on the space level.


Tags: unknown-hosting-type
'Can use' global permission not available in confluence administration
Asked by ITAM SAM:

Hello team,  

Referring to the API documentation: <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-group/#api-wiki-rest-api-group-get>  

which states : **[Permissions](https://confluence.atlassian.com/x/_AozKw) required** : Permission to access the Confluence site ('Can use' global permission).  

However, not able to see this 'can use' global permission in the portal.  

Has the permission changed and is the API document not up-to-date ?  
If the permission has changed, can somebody please help point the right alternate permission for 'can use' in confluence?  

Thanks,  
Sheetal Shetty


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@ITAM SAM](/t5/user/viewprofilepage/user-id/5492777) ,

IF you are a normal user in Confluence, you have permission to access the site. The permission is implicit in being a normal user, and so is not listed in the portal.

comments: author: ITAM SAM
body: Hi [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132)   

When you say normal user, do you mean user with the below role in Admin portal :   
![Screenshot 2024-06-04 at 6.45.25?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/328097i54A26CD310A92B5A/image-size/large?v=v2&px=999 "Screenshot 2024-06-04 at 6.45.25?PM.png")


author: marc -Collabello--Phase Locked-
body: yes. It's simplest to just test the API route in your browser when you are logged into Confluence, as the authentication cookies are already set up.


Tags: cloud

confluence-cloud
Please help change the full name "ethyim@pccwglobal.com" to "Yim, Emily TH".
Asked by ethyim@pccwglobal.com:

Please help change the full name "ethyim@pccwglobal.com" to "Yim, Emily TH". Thanks!


Answers:
author: Sebastian Krzewi?ski
body: Hi [ethyim@pccwglobal.com](/t5/user/viewprofilepage/user-id/5508069)

You should be able modify it in your Atlassian Id profile - <https://id.atlassian.com/manage-profile/profile-and-visibility>

Regards,

Seba

comments: author: ethyim@pccwglobal.com
body: I can't modify it in my Atlassian Id profile. ![151725.png](https://community.atlassian.com/t5/image/serverpage/image-id/326533i7AA22C0537DA1A60/image-size/large?v=v2&px=999 "151725.png")


author: Sebastian Krzewi?ski
body: This means that your account is managed by your organisation. You need to contact with someone who is org admin.


author: ethyim@pccwglobal.com
body: Thank you very much for your reply. Who are the administrators of my organization?


author: Sebastian Krzewi?ski
body: I don't know. I don't have that info. Maybe you can ask atlassian support about that.

Regards,

Seba


Tags: cloud

confluence-cloud
Unable to use the apps after installation, is this because I have a free plan?
Asked by Mark:

I have a free plan of confluence but as an admin, after installing the app I can see it is installed but have no access to the app itself. What should be done?


Answers:
author: Kristian Klima
body: Hi [@Mark](/t5/user/viewprofilepage/user-id/5508033) and welcome to the community.

There might be several reasons.

* the app relies on a feature that is not available on Confluence Free - permissions, anonymous space access, etc.
* the app must be enabled thru Systems Settings and/or permissions
* the app's point of interaction is hiding in plain sight - macro, the three dots menu option, entry in the Apps menu on the top bar, under the page tree, above the page three, under the page title....
* Combination of the above :)

I'd look into the apps docs if everything else fails. It did happen to me on many apps, it was there I just could not find the way to use the app without the manual.

comments: author: Mark
body: Hello Kristian! Option 3 was the correct one. Thank you for the tip!


author: Extreme Car Driving Simulator
body: I have also facing the same issue on my client's site[.](https://cardrivingsimulators.com/)


author: Jeon Seongbae
body: Free Plan is for Cloud version.

I guess downloaded app is not for Cloud, instead it might for Server version.


Tags: cloud

confluence-cloud
How could I change a alphabet bullet point to numeric bullet point?
Asked by Jeon Seongbae:

I'm trying to create a step-by-step guide.

However, when I apply the numerical bullet point under the symbol bullet point, it only shows the alphabet sequential bullet point. (Instead of 1. 2. 3. ,,, only shows a. b. c. ,,,)

How could I change the alphabet sequential bullet point into a numerical bullet point?

I tried to show it with the "Ask a question" editor, but it shows 1. 2. 3. ,,, well.

* Demand  
  1. why
  2. this
  3. works well

\* Page screenshot

![bullet point.png](/t5/image/serverpage/image-id/326504iB1FC4EFB950896FE/image-size/large?v=v2&px=999 "bullet point.png")


Answers:
author: Tushar Gohel
body: Hello [@Jeon Seongbae](/t5/user/viewprofilepage/user-id/5508027)

Please use the wiki markup from the insert option of the editor and add the markup of the bullet list as I have shown in the screenshot it should do the work for you.

![Screenshot 2024-05-29 at 11.35.24?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/326510iADD2A96C7EE234B1/image-size/large?v=v2&px=999 "Screenshot 2024-05-29 at 11.35.24?AM.png")

**To insert markdown in the editor:**

1. Choose **Insert** \> **Markup**
2. Select **Markdown**
3. Type or paste your text - the preview will show you how it will appear on your page
4. Choose **Insert**.

Here is the ref document --\> <https://confluence.atlassian.com/conf85/confluence-wiki-markup-1283360005.html>

Thanks,

Tushar

comments: author: Jeon Seongbae
body: Hi Tushar,  

Thanks for the detailed explanation. I believe I would need your guide in the future.

However, currently I'm using the cloud version and it seems like there is no wiki markup function in cloud version.

Thanks.

Seongbae


author: Rilwan Ahmed
body: Hi [@Jeon Seongbae](/t5/user/viewprofilepage/user-id/5508027) ,

Welcome to the community !!

Presently this is **not** possible in confluence cloud.

<https://jira.atlassian.com/browse/CONFCLOUD-7504>

comments: author: Jeon Seongbae
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) ,

Thanks for letting me know that is unavailable function in Cloud version.

In personal, it makes me shocked that over almost 10 years, there was no improvement regarding one of the important fuction...


Tags: cloud

confluence-cloud
Set value when the Record edited/modify in Confiforms
Asked by Dhiraj Kr_ Gupta:

There are records in Confiform Table view. when someone edit or Modify the record, I want to assign the value of Record ID in one Field ( Orginal I'd, this field is created by me). So that for 1 record is being edited, it can be same record ID in the Audit View.

Say if Record I'd is 23, and when someone modified this record. Value 23 will be there im Another Field ( Original I'd)

I am going by this Way using IFTTT macro but not working.

Event : on Modified

Choose Action : Create/update Confiforms Entry

Fire IFTTT : !TypeBody:\[empty\]

Parameters to set on the entry : entryid=\[entry.Id\] AND originalID=recordId


Answers:
author: Alex Medved _ConfiForms_
body: entryId=\[entry.id\]\&originalID=\[entry.recordId\]

comments: author: Dhiraj Kr_ Gupta
body: You are the Saviour ????


Tags: cloud

confluence-cloud
Can someone please share information on how to make a Confluence page private
Asked by Nigel_Partridge:

I have a request from a business manager who wants to make his Confluence page visible to his team only

Thoughts?


Answers:
author: Patricia Modispacher _appanvil_
body: HI [@Nigel_Partridge](/t5/user/viewprofilepage/user-id/3619757)

Welcome to the community!

To make a Confluence page visible only to a specific team, you can adjust the page restrictions like this:

**Navigate to the Confluence page you want to restrict.**

1. **Click on the Lock Icon**: You'll find this in the top-right corner of the page, next to the "Share" button.
2. **Set Page Restrictions** :
   * Select "Restrict" to add restrictions.
   * Choose "Only specific people can view or edit" and then add the team members who need access. If using the "Specific Groups" method, ensure the Confluence groups accurately reflect your business manager's team structure.

![lock.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/326499iF57B7EF9061529B4/image-size/large?v=v2&px=999 "lock.jpg")

Hope this helps. Would be happy about an accepted answer then :)


Tags: cloud

confluence-cloud