youngmon/atlassian-qna huggingface dataset:
Deleting committers
Asked by Alexion Software:

We work in an environment where we have 5-6 people working on our projects but have a history of far more committers. Whenever I try to index my repository it stops because it sees that there are more then 10 committers in the past and I have a licence for only 10 users. Though at any given time there aren't more then 6 people committing code, thus using FishEye/Crucible, which seems like what the licence was for.

My question is this one: is there a way to delete committers from FishEye/Crucible and only activate a given amount of committers at a time? Because if I have to switch to another package it will be to expensive for my relative small company.

Thanks in advance!


Answers:
author: Alexion Software
body: One of your collegues suggested that we only index the last few months :-)


author: bbdejanv
body: A simple and effective solution that did a trick for me: In 'SCM Details' settings panel set such 'Start revision' that excludes old users.


author: Chii
body: Unfortunately, it isn't possible in Fisheye to control the amount of committers indexed. The license is for the amount of committers that have existed in the history of your repository, as well as the number of logins (i.e., users). They are separate entities - committers are related to your repository's history, where as number of users dictate how many people can login and use Fisheye. [See the starter license FAQ page for more info](http://www.atlassian.com/licensing/starter#fisheye-1).

You could potentially rewrite your repository's history and mask out all the old committers that no longer have any use for you (e.g., change them all to one amalgamated committer name) in order to get around your license limits, or purchase the next tier license, which is a 10 user license, and have unlimited committers.

comments: author: Panos Venizelos
body: how can I do that? any guideline available?
Can we use our own SVN instead of hosted SVN?
Asked by Thom Gray:

Can we use our own SVN instead of hosted SVN?


Answers:
author: Azwandi Mohd Aris
body: Hi Thom,

Local (or external) SVN repository cannot be configured with OnDemand. However, you can import your local SVN data to OnDemand, see <http://confluence.atlassian.com/display/AOD/Importing+Versioned+Data+into+Subversion>

Just for the record, here is a related feature request - <https://studio.atlassian.com/browse/JST-710>

-Azwandi


Tags: cloud

fisheye-crucible-svn-ondemand
Running JIRA with Fisheye plugin - is this the correct way to do it? Also cant connect to Fisheye - port isnt listening
Asked by shabbaranks:

Ive recently installed JIRA with the Fisheye plugin (although I thought Fisheye was a seperate product??). When I go to the FishEye/Crucible Server and click the link I get page cannot be displayed. The server inwhich Fisheye was installed on isnt even listening on port 8060 and Ive checked services to which all appear to be ok.

<br />

Can anyone suggest what else to look at? Thanks


Answers:
author: Colin Goudie
body: As Joe says, Fisheye is a separate server so sounds like you haven't even installed it, hence your issue. Try that first

comments: author: shabbaranks
body: I notice the reccomendations are install it on a seperate server - but we dont have the hardware currently. Also the throughput isnt that intense so we're going to see how it fairs on the same server as Jira. I installed Fisheye (seperate product) added the environmental path in and restarted the server. Now the server has restarted I am unable to connect to Fisheye on port 8060 - Ive read about installing Fisheye to run as a service but cant find the install directory. Is it literally the folder which I unzipped which holds the bin folder etc?

Thanks


author: Chii
body: @Shabbaranks: you should lodge a support case at <https://support.atlassian.com> regarding your installation problem - it is probably just a simple case of misconfiguration or something. If you post your log files, may be we can offer more assistance here (but posting logs could reveal information about your setup, which you may or may not care for).


author: Chii
body: HI Shabbaranks,

JIRA and FishEye are separate products. JIRA comes bundled with a plugin called the 'JIRA FishEye Plugin' that gives you out of the box integration with FishEye.  
I don't quite understand what your question is regarding though - are you having problem integrating a running instance of Fisheye with your JIRA instance? Or are you having problem running Fisheye itself?
Branch is not removed from FishEye after deleted from git
Asked by Vladimir Zoric:

Hi,

for some reason when we delete a branch it is not removed from FishEye branch list. If we run 'git ls-remote origin' we can see it was deleted successfully.

I would really appriciate if someone can support me and let me know where is the problem ? The problem is that we have created many branches and many were removed from git but somehow they are still visible at FishEye.

Thank you,

VladimirZ


Answers:
author: JamieA
body: Fisheye never removes anything from its index... but there is a little cog icon which if you pulldown has an item: "Show Deleted Directories". Maybe it's checked in your case?

comments: author: Vladimir Zoric
body: "Show Deleted Directories" can you tell me where exactly I see that ?

Also I don't understand what does "deleted directories" have to do with branches?

Is it possible to hide unused/removed branches ?


author: JamieA
body: Good question... in subversion terms they're the same thing. In git, I don't know. The cog is there somewhere, in the directory navigator.


author: Brian Olpin
body: I've searched high and low for the "Show Deleted Directories". I see a dropdown with 50 branches and none are the one I need. Does anyone know how to configure this?
Change list is appearing in the wrong branch.
Asked by Robert Bouillon:

I have Fisheye integrated with perforce.

I initially created a branch in perforce, let's say //Products/Product/Baseline. I then branched to //Products/Product/Branches/Branch. When I seeded the baseline branch fisheye correctly displayed the change as belonging to "head". When I checked in the integration from baseline to branch, fisheye correctly displayed the branch name as "branch".

I then altered some code in the branch, performed a checkin, and Fisheye displayed it as belonging to "head" and not "branch".

I verified that all files in the changelist belonged to the "//Products/Product/Branches/Branch" branch.

Am I missing something?

Thanks.


Answers:
author: Sergey Svishchev
body: If you removed the branch spec before altering the code in the branch, Fisheye would not recognize the commit as belonging to that branch.
Is it possible to configure OnDemand to be 1 repository per project rather than 1 per account?
Asked by Zachary Thorson:

Our preference for workflow at the company is to have a single repository per project. Since we often have projects that go dormant for long periods, this keeps the version numbers (that are tied to SVN builds) more consistent to the end user when updates do occur.

Because of this, we usually like to have a single repository per project so commits to a different project will not cause a large jump in the revision of an older project when we go to update it. (IE Project 1 is at rev 3, we make 100 changes to Project 2, now next bug fix to Project 1 puts the rev at 103)

Thank you


Answers:
author: Michael Knight
body: Hi Zachary,

Your use-case makes sense but OnDemand does not support this. There are a number of technical limitations in the way of implementing this, and will not be pursued in favour or working towards better DVCS support.

The feature request is at <https://studio.atlassian.com/browse/JST-1462>


Tags: cloud

fisheye-crucible-svn-ondemand
Get old SVN user to match new Jira username?
Asked by Ben:

We are importing an old SVN into Jira. How do we get the old user to match the new user in Jira so it shows that as the user from all of our old commits, etc.


Answers:
author: Michael Knight
body: You will need to modify your existing dump before you import it into OnDemand. Instructions on doing this for a given revision can be [found here](http://home.introweb.nl/d/dodger/svnauthor.html).

Most likely you will need to write a script that loops over the revisions in your repository and edits the author name of each commit based on a conversion map.

The author needs to be changed to the username of the user in OnDemand.

comments: author: Ben
body: This worked. We had some problems with the actual import but support handled it for us. Thanks.


Tags: cloud

fisheye-crucible-svn-ondemand
Mapping Users, Indexing, Starter license
Asked by Thomas Trostel:

Hi there,

I have a starter licence for Fisheye. We're working on an existing code repository which has some old users who aren't with our group any more. When I try to index the repository and map the older user IDs to the current commiters it seems that the system still doesn't allow me to finish indexing the repository even though the tech notes seem to indicate that will work.

Any ideas? We've got a Subversion repository and yes I've tried re-indexing twice.

Thanks

Tom

The tech notes state:

#### Reconfigure your repository {#toc-hId-1254326844}

This option lets you configure your repository to remain within the limits of the Starter License. You can take the following actions to reduce the scope of FishEye's indexing:

1. **Change the** **[repository](http://confluence.atlassian.com/display/FISHEYE/Glossary#Glossary-Repository)** **definition to look at a subset of your repository**   
   Typically this involves setting the path within your repository that you wish FishEye to index. [Read more](http://confluence.atlassian.com/display/FISHEYE/Configuring+Repository+Details).
2. **Exclude parts of the repository**   
   You can exclude portions of your repository that you are not interested in. [Committers](http://confluence.atlassian.com/display/FISHEYE/Glossary#Glossary-Committer) that are active in only these areas will not appear in FishEye and not be included in the committer count. [Read more](http://confluence.atlassian.com/display/FISHEYE/Configuring+Repository+Details).
3. **Set a starting point**   
   Some of the FishEye SCM integrations allow you to configure a starting revision from which to start indexing. All [commits](http://confluence.atlassian.com/display/FISHEYE/Glossary#Glossary-Commit) prior to this starting point are not included in FishEye and do not contribute to the committer count. [Read more](http://confluence.atlassian.com/display/FISHEYE/Configuring+Repository+Details).
4. ****Map Committers**** If your developers have not correctly configured their committer names for Git or Mercurial, they may have committed with multiple identities. It is then possible to remap these to correct the problem. See the knowledge base article, [Git or Hg Repository exceeds number of allowed Committers](http://confluence.atlassian.com/display/FISHKB/Git+or+Hg+Repository+exceeds+number+of+allowed+Committers)

Once you have reconfigured your repository, you will need to re-index the repository, allowing you to remain under the limits of the Starter license.

I chose option 4 ... which should allow me to continue right??


Answers:
author: Conor
body: Option 4 only applies to Git and Mercurial repositories. Note that "mapping" in this instance refers to mapping done in the SCM itself and not FishEye's user-mapping feature (which maps users to committers).

I suggest you use option #3 for Subversion repositories.

comments: author: Brian Harman
body: Why isn't there the same ability for Subversion?


author: Foong
body: The mapping in option 4 is done in the repository level according to the KB. Subversion repository does not have this function.
fisheye has stopped reflecting new changes.
Asked by Jitesh Shivnani:

Hi we have a situation where our fisheye has stopped reflecting new changes in svn repository after a particular date. The status is still shown as running in the admin page. Can someone please help on this?


Answers:
author: Pierre-Etienne Poirot
body: Hi Jitesh, the first thing that comes to mind would be a connection error (for example, if the credentials to access the SVN repo had changed at that date and thus FishEye can not fetch the latest commits). Specifically, what happens when you click on *Scan for update* or *Run Incremental Index* in the [Repository options](http://confluence.atlassian.com/display/FISHEYE/Indexer), and then click on Refresh (the cog icon) in the [Summary](http://confluence.atlassian.com/display/FISHEYE/Repository+Options#RepositoryOptions-ConfiguringOptionsforaSpecificRepository) screen ?

Another potential cause would be if you add a very large commit that occurred at that date (like a large branch commit), which would make FishEye run out of memory. In that case, it will shutdown and tries to index the commit at its next start, and thus fails again :-( If this is the case, check the following [documentation](http://confluence.atlassian.com/display/FISHKB/Fix+Out+of+Memory+errors+by+increasing+available+memory) to alleviate the issue.

Finally, if it seems to be neither issues, please create an issue on [support.atlassian.com](https://support.atlassian.com) so that we can investigate the logs of your instance. This will permit us to diagnostic what's causing the indexing to stop at that date.

Hope this help,

Pierre


Tags: refresh
Remote Repository
Asked by SB Network Operations:

We already have a repository and would like to leverage Fisheye/Crucible but cannot seem to figure out how to configure remote SVN repository URL(s)/Locations in the Ondemand stack.

Or do we need to run fisheye locally and tie that into the Ondemand Jira?

What's the best solution here?


Answers:
author: Felipe Cuozzo
body: You have to have a local FishEye instance to be able to configure any remote repository.

Also please read the following important announcement:  
[End of Service Announcement for Subversion and FishEye/Crucible in OnDemand](http://go-dvcs.atlassian.com/display/EOL/Source+Review+Bundle+End+of+Service)

Please direct your questions to this question:

[Subversion, FishEye/Crucible (the Source + Review Bundle) on OnDemand End of Service](/questions/95199/subversion-fisheye-crucible-the-source-review-bundle-on-ondemand-end-of-service)


Tags: cloud

fisheye-crucible-svn-ondemand
"svn: SASL(-13): authentication failure: Password verification failed" when connecting to SVN 1.6 server using LDAP authentication
Asked by Paul Peavyhouse:

My company has an SVN 1.6.13 server running on a Fedora12 server set up for LDAP authentication to a Windows Active Directory.

Tortoise \>=1.6 and CollabNet 1.7 clients can authenticate to the SVN server using their LDAP credentials fine.

Noticeably, CollabNet 1.6 and pysvn 1.6 clients fail to authenticate or negotiate authentication mechanism.

In FishEye, when using Add Repository-\>Test Connection, it results in the following output:

Unable to get info for the repository root for devsvn

svn: SASL(-13): authentication failure: Password verification failed

Unable to get Repository Root URL for devsvn:svn://devsvn.twistpair.local/svnroot/

Exception getting FishEye access control

svn: SASL(-13): authentication failure: Password verification failed

Error testing connection.

svn: SASL(-13): authentication failure: Password verification failed

Connection failed.

Is this FishEye error because the svnkit that comes w/ FishEye does not support SASL/LDAP?

Is there a supported way to run a latest svnkit that does?

Our production deployment has hit a major roadblock because of this unforseen problem.


Answers:
author: Felipe Kraemer
body: Hi Paul,

You're right. The bundled svnkit-1.3.3.6708.jar does not seem to support SASL in 2.7.x.

This bug was reported here: <https://jira.atlassian.com/browse/FE-3877>

Looks like FishEye 2.8.x includes a fix for this problem. If you're using FishEye 2.7.x, could you please try to [upgrade](https://confluence.atlassian.com/display/FISHEYE/FishEye+Upgrade+Guide) to 2.8.x?

Please let us know if this helps.

Kind regards,  
Felipe Kraemer  
Atlassian Support
Is there a way to turn off Crucible in a Fisheye evaluation?
Asked by Heather Wells:

I've installed a Fisheye evaluation, and a free Crucible evaluation was included. I would like to be able to show what Fisheye would look like if we purchased Fisheye alone without Crucible. Is there a way to turn off Crucible in the evaluation?


Answers:
author: rverschoor
body: To disable Crucible you just remove its license.

This is described on <http://confluence.atlassian.com/display/FISHEYE/How+to+Remove+Crucible+From+FishEye+2.x+or+Later>.
Subversion Importer - Error
Asked by PixalereH:

I'm trying to import my subversion repository via webDav through the Jira interface on Atlassian OnDemand. However I continually get a timeout while analysing the 2gb zip file.


Answers:
author: LuziaL
body: just found the bug, in the case the issue is when importing the file: <https://studio.atlassian.com/browse/JST-4614>

OnDemand support will import the file for you, please open a support request at [support.atlassian.com](http://support.atlassian.com)


author: LuziaL
body: Hi Travis,

Does the issue happen when uploading the file to WebDAV or when importing through subversion importer?


Tags: cloud

fisheye-crucible-svn-ondemand
How do you delete a review after the Author & Moderator user was deleted from the system
Asked by David Leach:

We have some old reviews that users started and since that time the user accounts have been deleted. So the question is how to delete these reviews from the projects?


Answers:
author: rverschoor
body: You should be able to do this if you change the Permission Scheme of the project, and grant yourself the Delete permission.

comments: author: Norman Harman
body: But how? I can find absolutely no button, shortcut, menu item, etc that says "delete" this review.


author: Renjith Pillai
body: Are you seeing 'Abandon Review' ?
What is the recommended or minimum size to set for SQL Server when used with FishEye?
Asked by Yvonne Lo:

I am using the trial versionof FishEye and want to migrate to use SQL Server as the database. What is the typical sized required for trial?

Thank you!


Answers:
author: Yvonne Lo
body: We are not evaluating FishEye at this time. Thank you for your time.


author: Felipe Kraemer
body: Hi Yvonne,

Could you please clarify what do you mean by "size"? Do you mean disk space? Memory usage?

Thanks!

Kind regards,  
Felipe Kraemer  
Atlassian Support
Unable to change or add groups to hosted SVN projects.
Asked by Rattasak Srisinroongruang:

I just created a test SVN project hosted on atlassian (using the fisheye plugin) and am unable to change permissions for the various groups. Here is basically what I am doing and the error I am getting:

After going to the admin page from the pulldown menu on my name on the top right of the page and going to   
the white "Source" sub-tab:

Clicking configure on any of the created projects and trying to add a group (admin, developers, etc.) results in the   
error message: "Unable to synchronise permissions with FishEye: Communication to FishEye failed. Unexpected server response: HTTP method PUT is not supported by this URL(405)."

This is on a just created account on atlassian.

Thanks for any help.


Answers:
author: Michael Knight
body: It sounds like there might be something unusual going on with your instance. Please create a [support issue](https://support.atlassian.com) and an engineer will look into the problem for you.


Tags: cloud

fisheye-crucible-svn-ondemand
When using smart commits, how can you specify the moderator?
Asked by francis:

When I create a review through smart commit, I got the task also to summarize the review.

The reviewers can only complete the review.

What we want to achieve is that the review has following parameters

author = developer

moderator = lead

reviewer = developer2

I tried working with the default moderator and the project type, but in all cases, the author and moderator remains on the person who committed the code.


Answers:
author: francis
body: Atlassian support confirmed that this is yet not supported.

<https://jira.atlassian.com/browse/FE-3897>
Dashboard NOT_FOUND
Asked by jason b:

I just did a new install of crucible to try it out and when I go to the dashboard I get a 404.

### The requested resource cannot be found. {#toc-hId-1425250746}

#### NOT_FOUND {#toc-hId--1323419720}

You are running release CR2.7.8 FE2.7.8 (20111130052542 2011-11-30), please report your release number when reporting bugs.

How do I fix this?

Thanks


Answers:
author: Eva
body: Is this the evaluation license or commerical? If it's latter, contact Atlassian Support!
FishEye integration to Jira (OnDemand)
Asked by Shaun Austin:

Hi,

I have recently signed up to an online trial for the OnDemand versions of Jira with FishEye. I need to configure FishEye to work with Jira and from what I can tell, I need to discover the FishEye repository key. However I don't know how to access FishEye so I can link it to my Mercurial repository on BitBucket. I have searched the documentation however everything I find relates to the installed version, not the hosted version. I imagine there is a seperate URL for FishEye where I can login and configure it, but I don't know what that is (as I mentioned, this is the hosted version).

I need to make a decision on whether to fully subscribe to Jira today so please could someone get in touch a.s.a.p.

Thanks

Shaun Austin


Answers:
author: JohnA
body: Hi Shaun,

FishEye in OnDemand is found under the "Source" tab in your instance and can be configured by going to:

Administration \> Source Tab (in the administration panel).

However, the BitBucket integration only currently works with JIRA and not FishEye so you aren't currently able to point FishEye at a repository on BitBucket and work with the two together. Our developers are working hard to provide this functionality, however the OnDemand platform is still very new and there will be many exciting developments, (such as FishEye/BitBucket integration), coming in the future as the platform develops.

All the best,

John


Tags: cloud
Where to download PuTTY for Windows
Asked by Dhaval Lokagariwar:

Hi,

The document shows steps for SSH setup on Windows using puTTY. From where should I download this software utility?

Thanks,

Dhaval


Answers:
author: DPKJ
body: From Putty's website - <https://www.putty.org/>

comments: author: mx03
body: Better use the official site: [https://www.chiark.greenend.org.uk/\~sgtatham/putty/](https://www.chiark.greenend.org.uk/~sgtatham/putty/)

The domain has no relation with the putty author and may be insecure.


author: DPKJ
body: [@mx03](/t5/user/viewprofilepage/user-id/1322937) Nice suggestion, although putty.org redirect you to 'chiark.greenend.org.uk' for download. I use putty.org, because it is easier to remember :-)