youngmon/atlassian-qna huggingface dataset:
Question About Sharing Boards
Asked by Dvorah Lansky, M.Ed.:

When I provide someone with a link to a board with instructions to COPY it... What happens if they don't copy it - are they able to type into it, thus changing MY copy of the board?

I'd be grateful for your reply and any words of wisdom you can share on this topic.  
Thank you.


Answers:
author: Robert Ha
body: Hello [@Dvorah Lansky, M.Ed.](/t5/user/viewprofilepage/user-id/5080138) ,

Welcome to the community!

If you share a board and instruct the user to Copy the board and instead they decide to modify the board that would affect the current data on the board itself.

We would recommend copying the board to a NEW board and sharing that with the user so that way your data is protected.  

This would prevent any unexpected changes on your board and allow the user to freely access the copied data on the new board.

comments: author: Dvorah Lansky, M.Ed.
body: What a great suggestion. Thank you.   

do I make a copy of the board I want to share...

so if I share that with multiple people, for anyone who forgets to copy it, will there changes affect the boards of others who have that board?

also is there any way to tell if someone makes changes to the board?

Thanks.
Bending the rules
Asked by Samuraiwil:

Just wondering ...

Let's say I'm a cheapskate. I have 30 people that I want to work with on three boards, and be able to use premium workspace features on those boards.

Option 1: Set up a premium workspace, create the three boards, add those 30 people as workspace members and give them access to the boards -- and have to pay for 31 workspace users.

Option 2: Set up a premium workspace, create just one board, and invite those 30 people as single-board guests. Set up a second premium workspace, create one board, invite the same 30 people as single-board guests. Set up a third premium workspace, create a board, again invite them as single-board guests. Since each workspace has just 1 member (plus 30 single-board guests), I would have to pay for just 3 premium workspace users in total.

So, option 2 would be 10% of the cost of option 1. Aside from users having to move between workspaces instead of just between boards (and me having to juggle three separate accounts), what's the downside? (Other than screwing Atlassian out of a good chunk of cash, of course.)

Any thoughts or admonitions?


Answers:
author: Alex W
body: Hi [@Samuraiwil](/t5/user/viewprofilepage/user-id/5092418) - welcome to the Community!

If you're bothered to administrate Option 2, it could totally work in theory and make you only have to pay for three workspace members - yourself on each of the three workspaces!

Downsides I can think of would be:

* You can't create Workspace Views using those three boards as each board would have to sit in the same workspace, and if they don't sit in the same workspace, you can't create a Workspace View with them
* Your single-board guests couldn't create boards in the Premium workspace (might not be a downside for you)
* You'd have to administrate the billing and membership of three different subscriptions as opposed to one

I think the Workspace Views is definitely the biggest downside here, as Option 2 would eradicate the use of the Workspace Calendar and Table Views.

comments: author: Samuraiwil
body: Thanks. That's the kind of feedback I was hoping for. I hadn't thought about the workspace view aspects (since, with my current free account, it's something that we can't use anyway),
Removing Trello attachments when linked car is archived?
Asked by VESCON AUSTRALIA:

Hey! How can I use Butler automations to set the following: "every time the linked card is archived, remove this card as attachment from main card".  

Because what it is happening is every time one linked card is archived it sill remains as Trello attachment on the main card. I do not want this.

Thanks!


Answers:
author: Rafael Dill
body: Hi [@VESCON AUSTRALIA](/t5/user/viewprofilepage/user-id/5092430) , welcome to the community! We do have an automation that might work well for you. Here's how you can create it:

* Go for Automations \> Rule
* For the Trigger, select "when a card is archived"
* On Actions, select Cascade, then "for each card linked in the attachments"
* And last, change the "Link cards" to "Unlink the cards".

Feel free to modify the conditions as you see fit, like "when a card with the red label is archived". I hope the information helps!


Tags: butler
How to delete an automation rule?
Asked by Kelly:

Hi there - I created an automation rule through the List Actions ( "..." button on top right corner of a list), asking it to 'Every day, sort list by Start Date'. See screen shot attached. I want to delete this rule now, but don't have the option; when I click on "Automation" - "Rules", this particular Automation is not even listed there (even though I got an error message email this morning stating that 'Butler could not run your rule \<this one\>'.

Any ideas? Thanks in advance!

Kelly![automation - sort list.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/228578i44D2A00636220D9E/image-size/large?v=v2&px=999 "automation - sort list.JPG")


Answers:
author: Dan
body: Yep, this is a common issue. There are different automation rule groups. When you go into the automation rule list, on the left there should be a list that includes "Calendar." You should find your rule there as it is based on a calendar event.

Hope this helps.

comments: author: Kelly
body: Thank you so much Dan, didn't even think to look there but it was in Calendar just like you said. Thank you!!


Tags: automation

delete

rule
Education license
Asked by Juan Marrero:

Im working in a University and im looking for a solution to management all the project inside the University, trello its an excellent solution user friendly and powerful

Does anyone know the step to obtain free or some %off for higher education license ?

Thanks

Juan


Answers:
author: Christl_Email for Trello
body: Hi [@Juan Marrero](/t5/user/viewprofilepage/user-id/3147720) ?

Christl from [SendBoard](https://www.sendboard.com/) here, makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

We love Trello because it is so flexible and simple, yet powerful.

Trello offers non-profit community discount and education discount. You can read more about the details and apply here: [Non-Profit and Educational Discounts](https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/)

Hope that helps!

comments: author: Juan Marrero
body: Hi Christl, thanks for your answer!

I already sent a request.

Thanks again!


author: shakyapreeti
body: Thanx
How to calculate days from card creation to completed
Asked by Jake Scott-Hodes:

Hi,

I'm looking for a way to identify the number of days between card creation and the due date complete. I'd like to put this in an email report which I already have automated.

I've gotten as far as setting a custom field to set the date to "now" when a card is completed, but I can't seem to make any math of it and the creation date.

Am I missing something here? Do I need to convert the dates to numbers? and if so, could someone please help me with that part as well :)

Thanks


Answers:
author: milynnus
body: [@Jake Scott-Hodes](/t5/user/viewprofilepage/user-id/5092348)

See the section on card times : <https://support.atlassian.com/trello/docs/butler-variables/>

comments: author: Jake Scott-Hodes
body: Thanks [@milynnus](/t5/user/viewprofilepage/user-id/3947182) , however, I still have the issue of capturing that number without it updating.

For example, a card was created on 1/1/2022 and the due date was checked (and therefore completed) on 2/1/2022. How can I measure the time between those 2 dates expressed in days?

I've tried subtracting the creation date from a custom field that marks the date to "now" when the due date is checked off:

{{%Project Complete Date}} - {{cardcreationdate}}

But that doesn't work.

Alternatively, I've tried setting that custom field to {cardagedays}, but I'm concerned about that value increasing over time.

How can I capture that number and stop it from counting once the card is completed?

Thanks again.


author: milynnus
body: [@Jake Scott-Hodes](/t5/user/viewprofilepage/user-id/5092348)

This will work when you save the days to a custom field when card is marked completed. While the age will continue to increase, the value you save it the CF will remain unchanged.

![Screen Shot 2022-12-03 at 6.57.05 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/228770iFCBF4162022ACE86/image-size/large?v=v2&px=999 "Screen Shot 2022-12-03 at 6.57.05 AM.jpg")


author: Jake Scott-Hodes
body: Right on. Thank for confirming this!
Encountered Error. Cannot access Trello
Asked by tim.arnold:

For a fraction of a second, I can see my home screen, but then it goes blank and I get this error code:

```
Error: Can't find variable: ResizeObserver.Error info: m@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:803128divQi@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:712478divc@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:536021je@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:699192u@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:525458Sn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:720739Cn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:1:731113s@https://a.trellocdn.com/prgb/dist/ltp.76d244203ee91e9328c7.js:2:1383484qn@https://a.trellocdn.com/prgb/dist/app.756510fb46232d35bdd1.js:28:1542791.
```

This began happening a couple days ago, but I don't access Trello daily.


Answers:
author: Rodolfo Moreira
body: Hey, Tim Arnold!

Welcome to the Atlassian community! I hope you're enjoying Trello.

Are you using Trello in a web browser or a desktop app?

If you're in the web browser, we need to make sure we're starting with a clean slate first.

Please see the article [Troubleshooting browser issues with Trello](https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/) for detailed instructions on troubleshooting any problems with Trello in the browser.

If you're using the desktop/mobile app, could you please uninstall the app and install it again, but before make sure to follow the instructions here:

* [How to Uninstall the Trello Desktop App](https://support.atlassian.com/trello/docs/how-to-uninstall-the-trello-desktop-app/)
* [Troubleshooting for the Android app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/)
* [Troubleshooting for the iOS app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/)

If the steps above don't work, please [submit a new ticket](https://trello.com/en/contact#/) with us so we can continue investigating from there.
How can I print a monthly calendar? How can I print a table?
Asked by SUSAN:

My boss likes printouts - he is not technically savvy. How can I print out a monthly calendar for him? Or print out the table that lists due dates in order?


Answers:
author: Rafael Dill
body: Hi [@SUSAN](/t5/user/viewprofilepage/user-id/5092175) , welcome to the community! I had a check to see if it's possible to print the workspace calendar view (which is a paid feature), but could not find an option to do so. You can try to imprint it, but since Trello was not tailored for that, the information gets all messed up.  

I agree that this could be a very helpful feature, so I will forward this to our Team for consideration!

comments: author: SUSAN
body: Thank you for your reply. I'm in the free part of the subscription and so far, the not being able to print a calendar and the table will probably be the reason I don't subscribe to the paid. I did find that I could "cut and paste" the items into Word, but that's not really how I want to do things! Seems like it should be easy enough to allow us to print the calendar and table.


author: Rafael Dill
body: Yeah, I agree. Looking a little bit further I could see that the option to print is built-in Trello, but I think it just does not get what you would expect from it. There's some extensions on chrome that might help you get the information the way you need it. For more about it, please take a look at this article - <https://support.atlassian.com/trello/docs/printing-in-trello/>
How to invite a non billable guest to a workspace boad
Asked by Maik Kade:

I am not understanding the trello description of how to invite a guest to a workspace. <https://support.atlassian.com/trello/docs/board-guests/>

I (trello admin) tried to invite myself with a company external email on one board in a company workspace as a guest to test this. Trello gives me the option to invite myself as a member or a observer like in the mentioned link.

But if I want to send the invite, it tells me that only workspace members can be invited. The aim is to be able to invite external personal (customers) on a single board as a non billable person. This would from my understanding mean that they are not workspace members. Anyone knows how to do this? Do I have to change some settings?

Thanks for the help:-)

Maik


Answers:
author: Maik Kade
body: Found the solution myself. In the workspace settings is a guest setting where you have to define who can be a guest on the board.


Tags: guest

invite
How can i change my account name? (not my username)
Asked by Nicole Bunschoten:

I want to change my account name. I already know how to change my username but when people are looking for me to send a message they see my account name. And because I changed my working name i want to change this too.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you are talking about your "display name" here? If so, then your display name is part of your Atlassian account, and hence you can change it.

It's a bit buried (there's a lot of settings for Atlassian accounts), but go to id.atlassian.com (if you're logged into Trello already, then hopefully SSO will kick in and you won't need to log in). Click on your profile, then "manage profile", and look for the "profile and visibility" section, where you can edit your preferred name, and public display name.

comments: author: Nicole Bunschoten
body: Thanks i'll check it!
Template to PhD students
Asked by Marta Roca Lefler:

Hi,

I've submitted my [template](https://trello.com/b/4j6H9XaL/la-meva-tesi-doctoral-upc) for inclusion in the public gallery, but it seems that the template gallery submissions are closed.

It's a template addressed to PhD students from Universitat Polit?cnica de Catalunya in order to show them the process and resources related to it and a helpful tool for managing its information.

We would appreciate it if you could tell us an estimated date for opening the gallery.

Thanks in advance.


Answers:
author: Sunil Sarathy
body: Hi [@Marta Roca Lefler](/t5/user/viewprofilepage/user-id/5091846) I'm Dr. Sunil doing my Post Graduation in Anaesthesiology. Looking for a template to manage my dissertation, journal publication after collecting data (experimental studies \& observational studies). I would be helpful, if you could share me a template to do so. Thanks \& regards


author: Rafael Dill
body: Hi [@Marta Roca Lefler](/t5/user/viewprofilepage/user-id/5091846) , welcome to the community! We've currently closed new submissions due to the large number of templates received and there's no estimated time right now for when this is going to open again. I recommend keeping an eye out on that page to see if they will accept any in the future.
??????????Google????(????)????????????
Asked by y-sato:

Trello?????????????????????????????????????Google Workspace ? Google Chat ??????????????????????????????????????????????????????????????

??????????????????????????????????????????Google Chat Alerts????????Comments??????????????


Answers:
author: Rafael Dill
body: Hi [@y-sato](/t5/user/viewprofilepage/user-id/5091805) , welcome to the community!  

We're aware that the comments are not generating notifications and the team is already working on this! We currently don't have an ETA for this so I suggest keeping an eye on our updates.  

We appreciate your patience while we get this fixed.
Members, Guests and Shared With
Asked by Wm_ Auckerman:

On some boards that my organization has set up (free account), I notice that the board users are classified as Members, Guests, or Shared With. I understand the first two, but what is "Shared With" status?


Answers:
author: Felipe Marques Noll
body: Hi [@Wm_ Auckerman](/t5/user/viewprofilepage/user-id/4060276) I hope you're doing well

At this moment Trello doesn't have a "Shared With" status. Trello has the following options for users on a Board:

* [**Admin**:](https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/) Board admins have a different set of permissions on a board and control all of the settings on a board. Only admins can close a board or change the board title, for instance.
* **[Board Guest](https://support.atlassian.com/trello/docs/board-guests/)**: A guest is a person who is a member of a board in your Trello Workspace but is not a member of the Workspace itself. This means a guest can be a board member or board admin for instance
* **[Observer(Premium Feature)](https://support.atlassian.com/trello/docs/board-guests/)**: Observers are board members that are able to view a board and the cards within the board, download card attachments, comment and vote on cards (if that is enabled for the board), and export the board. Observers are not able to move or edit cards, upload card attachments, or tick the box on a checklist item, and observers can't change board settings.

However, I might misunderstand your question, in this case, I would like to take a closer look at it. Could you please create a ticket with us by accessing <https://trello.com/contact> and selecting the option "Using Trello"? Also, would you mind sharing a screenshot of where you notice the "Shared with" option on the ticket? It would be very helpful to investigate further if this is the case.
Is there a WAIT step that you can use in rules or automations?
Asked by Katharina:

I am trying to add labels to a card once they have been in a stage for a certain amount of days. This will enable me to see which jobs have been taking too long to complete, by labeling them from yellow to orange and then finally red, if they have been in a certain stage for over a week.

I can see how to add a label, for example I can create a yellow label and call it '2 days in this stage' but I can't see a trigger that adds the label on day 2.

There is the option to add a 'due date after 2 days', however this just adds a due date and it isn't a 'wait for 2 days' trigger.

I hope that makes sense, and someone can help me!

Thanks

Kat


Answers:
author: ginger.mudd@flinders.edu.au
body: [@Katharina](/t5/user/viewprofilepage/user-id/5091635)You can add and remove labels on a card based on the due date. See the Due Date commands in Automation.

You start with a trigger (e.g. 2 days after a card is due).![DDTrigger.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/229224i7DD1084E3327212D/image-size/large?v=v2&px=999 "DDTrigger.JPG")

You can use the filter options to apply the rule to a specific list or to cards with one or more specific criteria

![DDFilters.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/229225i31ACE5AAB269D459/image-size/large?v=v2&px=999 "DDFilters.JPG")

Once you design your trigger, you can add one or more an actions. (e.g. Add the Red Overdue label)

![DDAction.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/229226i6EB6F4C2019034BA/image-size/large?v=v2&px=999 "DDAction.JPG")

One thing to be aware of, some of the automation rules do not work "restroactively". That is, they will only work on due dates occuring after the automation rule is created. In other words, automations do not work when the due dates occur before the date the Automation rule was created,


author: milynnus
body: [@Katharina](/t5/user/viewprofilepage/user-id/5091635)

Trello automation is based on triggers eg when a card is added, card is due, every Monday etc. It is not based on conditions as you wanted like if card age on x list is more than y days then do this.   

You might want to look at the card ageing power up which will give you a visual feel the age of the card.

comments: author: Katharina
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) This was fantastic advice, thank you! It works perfectly for what I need.
Comments do not flow into Google Chat
Asked by Carlo Cabanlig:

Has anyone experienced Trello comments not flowing / updating in Google Chats? Everything else that I have checked in the Sync settings on the Trello Power-up seem to be working/flowing, except Comments.


Answers:
author: Carlo Cabanlig
body: Looks like there has been a couple of reports already.

[https://community.atlassian.com/t5/Trello-questions/Google-Chat-Powerup-Stopped-Working/qaq-p/1757986?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Trello-questions/Google-Chat-Powerup-Stopped-Working/qaq-p/1757986?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)

[https://community.atlassian.com/t5/Trello-questions/Google-Chat-Integration-failed/qaq-p/2202315?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Trello-questions/Google-Chat-Integration-failed/qaq-p/2202315?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)


Tags: google-hangouts
I can not update my trellinator code with new google app script implementation system
Asked by Carlos Pozos Ochoa:

Hi I have a web app were I run my trellinator code. Lately google have change its app script ide. Now it works with implementations.

I do changes on the code, save the project and implement the new code, but no changes are made to the web app.

Do you know how does this new google app script work?


Answers:
author: Iain Dooley
body: [@Carlos Pozos Ochoa](/t5/user/viewprofilepage/user-id/4083265) unfortunately Google Apps Script has broken this even more than it was already broken, and doesn't seem to be willing to fix it although at least it is now in an "Assigned" state:

<https://issuetracker.google.com/issues/235862472>

Last time a customer wrote to me and said everything had stopped, I had to hard code the script URL (see screenshot below) on line 35 of apps/trellinator/Supporting because the ScriptApp.getService().getUrl() method always returns the dev URL

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/229200i886D900EA021C4C2/image-size/large?v=v2&px=999 "image.png")

These types of breakages, along with performance issues on larger sites and the hard fetch URL quota cutoff (which is catastrophic if/when it occurs) were the reasons behind us creating a "hosted Trellinator" called BenkoBot:

<https://app.benkobot.com/>


author: Austin
body: Hey Carlos! I'm not aware of how recent changes to Google's app script IDE would affect Trellinator. Trellinator is a third-party app created by [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I've @mentioned them here, but I also recommend checking out the comments on[this page](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271/page/3) for a solution. If you don't find one, leaving a comment there may increase your chances of getting a helpful response to this. Hope that helps!


Tags: google

script