youngmon/atlassian-qna huggingface dataset:
Structure formula to merge different types of progress columns
Asked by Morvai Csaba:

Hi to Everyone,

I have two projects. The issue hierarchy is Capability/Epic/Story. Some of the Epics are broke down to Stories, some don't. Different teams are working on the projects and they measure the Progress differently. On Epics which are broke down to Stories the Progress is measured with Issue count, otherwise Time tracking on Epic level.

I try to find a way to make one Progress column from the two different measurement types. I would really appreciate if someone could help in this.

Thanks!


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@Morvai Csaba](/t5/user/viewprofilepage/user-id/5226090)   

This can potentially be resolved by [the Formula column](https://wiki.almworks.com/documentation/structure/latest/cloud/formulas-194643352.html) - you could separately define how progress should be calculated for both types of Epics and see the result in the same column. But it all depends on the details of your setup and your requirements.  

If you need further assistance with it, please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051) and we'll get back to you shortly.  

Best regards,  
Stepan  
Tempo (the Structure app vendor)

comments: author: Morvai Csaba
body: Thanks!


Tags: cloud

formula

progress

structure
how to config link types in roadmap dependency management
Asked by Yun Chen:

How to exclude certain link types from showing up in roadmap dependency map? Say, we do not see any of those "relates to" links in the dependency checking.


Answers:
author: Craig Nodwell
body: Hi [@Yun Chen](/t5/user/viewprofilepage/user-id/5426463) welcome to the community. You could modify your issue source to jql and exclude issues with link types. You cannot set what link types are in Roadmaps.

comments: author: Yun Chen
body: Thanks, Craig! This method will exclude those JIRAs from the view and subsequently remove the dependency, right?

I searched the community and found that "advanced roadmap" has the feature to allow link type configuration. But I am not sure how to get to the "advanced roadmap" configuration. Is this some plugins that we do not have if I do not see it?


author: Craig Nodwell
body: Hi [@Yun Chen](/t5/user/viewprofilepage/user-id/5426463) sorry you are correct. Go to Admin -\> Manage Plugins -\> Left Side Panel Advanced Roadmaps for Jira -\> Dependencies.


author: Yun Chen
body: got it. Really appreciate for the help, Craig!


Tags: roadmap
Default issue type when creating story within heirarchy
Asked by Alison Clough:

Is there a way to specify what issue type to use as default when creating a "story" within the plan hierarchy. We have a plan that pulls in project data that includes a number of issue types (epics, stories, incidents, bugs, etc.). When clicking the ellipse to create a story under an epic, for example, the issue type defaults to incident, not story. If you remember to change to story, it will remember it during the session. But, if you open the plan back up, it goes back to the default which is Incident. I read another article that suggested to filter the view to only show the desired issue types and that this would remove the option from the selection, but this did not work. Anyone have any other suggestions?


Answers:
author: jengoree
body: This is filed as a bug, for both Cloud and Data Center:  
<https://jira.atlassian.com/browse/JSWSERVER-21925>  
<https://jira.atlassian.com/browse/JSWCLOUD-23338>

You can add yourself as an affected customer by clicking 'This affects my team'.


author: Irina Mosina _TechTime_
body: Hi [@Alison Clough](/t5/user/viewprofilepage/user-id/2945100)

That's a very good question and I would think that the order of Issue Types in the Issue Type Scheme would define that, but I don't think it's the case. Let me test it first and perhaps you can check on your end as well. To confirm that you need to be a Jira Admin capable of editing Issue Type Scheme. That's the screen you'd be looking at and it set's the order of issues in the Create dialog normally.

**To get there, as Jira Admin, for to Project Settings, Issues, Types, Actions (top right), Edit**

![IssueTypes.png](https://community.atlassian.com/t5/image/serverpage/image-id/305327i18525E1A393F70C9/image-size/large?v=v2&px=999 "IssueTypes.png")


Tags: jira-data-center

server
Api end point for create new object in asset for JSM server
Asked by Suseendran Rajkumar:

we need end point for JSM server for create abjects.


Answers:
author: Manne Kj?rby - ProProces
body: Hi Suseendran.

You can do it like this

POST /rest/assets/1.0/object/create

```
{

    "objectTypeId": 1,

    "attributes": [

        {

            "objectTypeAttributeId": 2,

            "objectAttributeValues": [

                {

                    "value": "Hello"

                }

            ]

        }

    ]

}
```

The objectTypeId you can find by looking in browser when you are on a object or by clicking configure on at objecttype.

The objectTypeAttributeId you can find when you go to a objecttype and click on the Attributes tab, then the first column will show you the id.

Beaware if you are on a older version of assets then the api might look like this instead:

/rest/**insight**/1.0/object/create

You can find full overview of assets rest api here and what precise api to use depending on your version.

<https://confluence.atlassian.com/servicemanagementserver/assets-rest-api-documentation-1044101761.html>

comments: author: Suseendran Rajkumar
body: Hi Manne,

```
{

    "objectTypeId": 1,

    "attributes": [

        {

            "objectTypeAttributeId": 2,

            "objectAttributeValues": [

                {

                    "value": "Hello"

                }

            ]

        }

    ]

}
```

But payload i used got error, need exmple payload for create object can you help me for this.


author: David Bakkers
body: \[deleted\]


Tags: api

asset-management

assets

jira-service-management

jira-service-management-server

rest-api

server
Has Advanced Roadmaps been rebranded?
Asked by Rob Horan:

References to Advanced Roadmaps seem to show Advanced Planning now, but I cannot find an official rebranding statement.


Answers:
author: Rob Horan
body: Sorry, I can't delete this question. I found the answer.

<https://community.atlassian.com/t5/Advanced-planning-articles/Plans-an-advanced-planning-feature-in-Jira-Premium/ba-p/2523405>

comments: author: Michael Yaroshefsky - Visor for Jira
body: Awesome. There was a similar article I posted above for you.


author: Matt Doar
body: I think the feature is still named Advanced Roadmaps in Data Center though


author: Joseph Chung Yin
body: [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) -

Glad you found the posting. In Data Center env, it is still named as Advance Roadmaps for Jira. However, the top menu navigation bar, it has been named as "Plans" for the longest time for a while now.

![2024-02-02_15-20-26.png](https://community.atlassian.com/t5/image/serverpage/image-id/304121i7C308BCFBA48EB01/image-size/large?v=v2&px=999 "2024-02-02_15-20-26.png")

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Rob Horan
body: I just assumed that's where plans were found, not that the product had been renamed.

As you mentioned, in DC the name has stuck, and yet "Plans" is still in the nav bar.

What I'm trying to say is what's in the nav bar doesn't equate to branding.


author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) ,  

Advanced Roadmaps is indeed Advanced Planning. I wasn't able to find an "official announcement" on their site about the rebranding either.   

**However, this post from the Atlassian Team about Advanced Planning on Oct 10, 2023, comes close** <https://community.atlassian.com/t5/Advanced-planning-articles/Advanced-planning-in-Jira-Software-Premium-What-s-new-and-what-s/ba-p/2470423>  

<br />

P.s Here's one of the last instances where I saw a mention of Advanced Roadmaps: <https://www.atlassian.com/software/jira/guides/advanced-roadmaps/tutorials#create-a-plan-in-advanced-roadmaps>  

Good question,  

Michael
Setting Teams
Asked by Chuck Oleary:

In Agile development an Epic is just a large story that cannot be completed in an iteration.  
Where I work an Epic is also a bucket of work that 2 or more teams will work on to complete it. Team team will have stories that roll up to the Epic. The same for an initiative.   

Currently we use a multi-select custom field to chose more than one team, but oftentimes people do not set both Team and the custom field.  

It would be very helpful is we could allow Epics and above to allow multi teams selections, but story and below only allows single team selection.  

I'll attach a picture that illustrates my thinking.  
![JiraTeamHeirarchy.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/303620iAAD3BC78DFCE783B/image-size/large?v=v2&px=999 "JiraTeamHeirarchy.jpg")


Answers:
author: Joseph Chung Yin
body: [@Chuck Oleary](/t5/user/viewprofilepage/user-id/4753365) -

Hi Chuck:

Can you clarify the following? - Currently we use a multi-select custom field to chose more than one team, but oftentimes people do not set both Team and the custom field.

What do you mean by a multi-select custom field if you are referring to the Team field provided from Advanced Roadmap for Jira components?

If users are not setting those fields properly, you can definitely setup Validator (i.e. via WF customization - at issue creation to enforce those fields to be populated before an issue can be created). Lastly, if you are referring to limiting field options (multi-select versus single select option) based on issue type, then it has to be two different fields. However, if using the same multi-select field, then it can be done via user training to guide them that they should be selecting only one option for the team field instead of trying to select multiple options.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Chuck Oleary
body: On Epics and above we need to assign more than 1 team to those tickets, so we created a custom field in Jira, called "Teams". We needed to do this because the built in Jira field of "Team" will only allow one team to be set.

So for stories that are worked by only 1 team it would we would set the Team.

For for larger Initiatives or Epics many teams will have be assigned to work on them.


Tags: advanced-roadmaps

cloud

plan
Modify Jira Fields with iOS Shortcuts Always Fails
Asked by Philamon Hemstreet:

I am trying to make some rudimentary personal automations for myself using Jira, and Shortcuts on iOS.

I am able to get values for any Jira field no problem. I am able to create tasks no problem.

However, when I try and modify any fields on a task, i get the same error pictured below. I can find no documentation for Jira's integration with Shortcuts on iOS. Anyone have any documentation or pointers on how to get this to work?

![IMG_9773.PNG](/t5/image/serverpage/image-id/140307i65967F6FA3745A21/image-dimensions/210x455?v=v2 "IMG_9773.PNG")![IMG_9775.PNG](/t5/image/serverpage/image-id/140308i4A4C61003511654D/image-dimensions/210x454?v=v2 "IMG_9775.PNG")


Answers:
author: Brant Schroeder
body: [@Philamon Hemstreet](/t5/user/viewprofilepage/user-id/4364908) I would suggest reading this and posting your question on this thread <https://community.atlassian.com/t5/Jira-Mobile-and-Desktop-Apps/Feature-sneak-peek-Create-Jira-shortcuts-using-Apple-s-Shortcuts/ba-p/1342466>


Tags: cloud

ios

jira-software

jira-software-cloud

mobile

shortcut
Sidebar view for Jira Cloud for Mac
Asked by Steve Koinm:

I would love to be able to use the Sidebar View to work on my Tasks in Jira Cloud for Mac. I work on very large format monitors and I have a ton of space so I don't need a dialog box covering up other things I'm working on. I can actually work faster when I can see everything at once. Any way to get that Sidebar feature that the website has on the Mac client?


Answers:
author: Ang?lica Luz
body: Hello [@Steve Koinm](/t5/user/viewprofilepage/user-id/3739046),

Thank you for reaching out to Atlassian Community!

Testing the Jira Cloud for Mac app here, I can see that there is no option to select to view tickets in the sidebar or dialog. It's by default to view in Dialog mode on a Board and on the Backlog, it open in the Sidebar.

Based on your request, I created a feature request suggesting this improvement:

* [Ability to "Open issues in sidebar" when using Jira Cloud for Mac](https://jira.atlassian.com/browse/JRACLOUD-76502)

Please, click on vote and also watch to receive updates about the feature.

Kind regards,  
Ang?lica

comments: author: Steve Koinm
body: Thanks Ang?lica! I would go upvote that, but the link above does not work. I actually do not see anywhere to put feature requests for the Mac Client. And there are no items that begin with COMM. Perhaps that project is not available for the public, or just me ;-).


author: Ang?lica Luz
body: Hi Steve,

Sorry, I added the wrong link. Instead of adding the feature request, I added a community internal ticket.

I edited it now and you will be able to see the details.


Tags: cloud

jira-software

jira-software-cloud

mac
Missing Reoder Icon in Kanban Backlog
Asked by geekykayaker:

This page:

<https://support.atlassian.com/jira-cloud-ios/docs/work-in-a-jira-cloud-project-on-an-iphone/>

Describes how it Is possible to re-order a backlog from the iOS app.

When I go to my backlog I see exactly what is in the picture, but no "Reorder Icon" on my issues.

Also, when I swipe left, it only gives me the choice to move to the Board, when from the text on the above page it suggests that "Top of Backlog" and "Bottom of Backlog" should be options.

This seems like an App bug to me, unless anyone has any other ideas why it's not working?

Thanks


Answers:
author: Hannah McKenzie
body: Hi [@geekykayaker](/t5/user/viewprofilepage/user-id/2412800),

If you open the same project via your web browser, do you have the same problem? If you do, then it may be because the project's admin has set up a permissions scheme whereby permission is required to rank issues in the backlog. If you *are*able to rearrange issues via web, then it may be a bug within the app. Please let me know how you go.

comments: author: geekykayaker
body: On a desktop browser, everything works as expired, I have no problem re-ordering.


author: Hannah McKenzie
body: Thanks for letting me know, [@geekykayaker](/t5/user/viewprofilepage/user-id/2412800). I've passed this onto the team, and they're going to investigate to see what's going on.


author: Hannah McKenzie
body: Hi [@geekykayaker](/t5/user/viewprofilepage/user-id/2412800), unfortunately we can't seem to locate the error you're describing. To investigate further, the Support team will need permission to access your project. Could you please [submit a ticket here](https://support.atlassian.com/contact/#/) and the Support team can investigate further for you.

Please let me know if you experience any further problems.


Tags: cloud

jira-cloud
Restriction level for comments in the Jira macOS Desktop App
Asked by Patrick Marth:

Is there a way to restrict the level for comments in the app like in the web version? I searched the whole app and found no way to do this.


Answers:
author: Mohamad Alhajj - Infosysta
body: While Atlassian has phased out their official desktop app, we're excited to introduce [Desktop App for Jira](https://marketplace.atlassian.com/apps/1232960)-- which brings back the convenience of desktop usage with enhanced features!

You can restrict the level for comments using the lock icon as below:

![Screenshot 2024-07-30 084738.png](https://community.atlassian.com/t5/image/serverpage/image-id/338719i42EC4896755F81D0/image-size/large?v=v2&px=999 "Screenshot 2024-07-30 084738.png")


author: Carlos Faddul
body: Hello [@Patrick Marth](/t5/user/viewprofilepage/user-id/4336962)

Using Jira Cloud, it is currently not possible to restrict operating systems and or browsers from accessing.  
It may be that in the future there will be some feature for that.  
In the Datacenter version, using some customization it may be possible to accomplish this.

comments: author: Patrick Marth
body: No its not about operating systems or browsers. In the web version of the jira instance I can restrict comments to usergroups. When I access the same jira instance with the app can't find any possibilities to do the same. ![Bildschirmfoto 2021-04-06 um 21.33.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/137666iAACA4764A29100A1/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-04-06 um 21.33.01.png")![Bildschirmfoto 2021-04-06 um 21.36.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/137667i463E4A7AB6696E46/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-04-06 um 21.36.58.png")


Tags: cloud

desktop

jira-software

jira-software-cloud

mac
Attach screen recording as GIF to JIRA
Asked by bee:

Hi, i am wondering what is the best tool to do screen recording and be able to attach to JIRA issue as GIF. I've seen my ex team mate did it but unfortunately he's no longer in the company.

Thanks.


Answers:
author: G subramanyam
body: Hi [@bee](/t5/user/viewprofilepage/user-id/3720749) welcome to the Atlassian Community.

The Jira has an inbuilt feature to record. The detailed steps about the feature usage on this link:

*<https://community.atlassian.com/t5/Jira-Mobile-and-Desktop-Apps/New-feature-Record-your-screen-in-real-time-with-Jira-Cloud-for/ba-p/1335231>*

I heard their are market place tools for recording and attach, I haven't tried personally. You may check this link if it helps:

*[https://marketplace.atlassian.com/apps/1222135/video-annotation-mobile-capture?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222135/video-annotation-mobile-capture?hosting=cloud&tab=overview)*

If my post address your query, kindly click "accept answer".


Tags: cloud

jira-software

jira-software-cloud
Actuele sprint veranderd in 'ios backlog 2020' hoe kan dat
Asked by Mirjam Smit:

Hallo,

Onze actieve sprint is omgezet naar een map 'ios baclog 2020' en de actieve sprint was verdwenen. Hoe kan dat?


Answers:
author: Dirk Ronsmans
body: Dag Mirjam,

Heb je soms iets meer informatie over wat er juist gebeurd is? Eventueel een screenshot die het wat verduidelijkt?

Dat iets automatisch zomaar zou veranderd is lijkt me bizar.

comments: author: Mirjam Smit
body: Hoi, ik heb geen screenshot gemaakt. Alle storys die in de actieve sprint stonden, vond ik terug in map 'ios backlog 2020', ik heb de naam aangepast en de sprint weer gestart. De storys stonden ook weer keurig in de juiste lane.

Verder geen aandacht mee aan besteed, ik vond het gewoon raar en dacht toen aan deze community.


author: Dirk Ronsmans
body: Zelf zegt het me niet onmiddellijk iets.

Moest het toch nog eens voorvallen (laat ons hopen van niet) dan kan je best toch even een screenshot nemen.

Als je dan hier een post doet misschien ook even best in het Engels dan ga je een breder publiek bereiken :)


Tags: cloud

jira-software

jira-software-cloud
Working On Jira From Mobile Devices?
Asked by tejas vansh:

Our sales team travels a lot and are struggling with Jira on their mobile devices. We use Hipchat and send push notifications. However Jira mobile on chorme does not support workflow and the full desktop mode is difficult to navigate.

Has anyone had success with mobile apps? I have tried most of them and found that mobility is the best but when we run trials most users don't even use it. Should there just be the expectation that if your using Jira you will need to be at a laptop?

How do you accommodate users that do a lot of traveling?

<https://jiofilocalhtml.co.in/>  
<https://19216881.link/>  
<https://router-network.uno/>


Answers:
author: Carlos Khatchikian
body: Hi [@tejas vansh](/t5/user/viewprofilepage/user-id/4179837) , I am Manager of the Jira Mobile Apps shipped by Atlassian.

We have a lot of functionality that will help your teams on the go.

Please visit: <https://www.atlassian.com/software/jira/mobile-app>

And you can leave feedback in the app that we read it constantly.

Thanks!


author: Zoryana Bohutska _SaaSJet_
body: Hi [@tejas vansh](/t5/user/viewprofilepage/user-id/4179837)

As for me, the best is the native[Jira mobile app.](https://www.atlassian.com/software/jira/mobile-app)

Also if someone from your team likes voice tools, they can try another app [JIVA: Jira Intelligent Virtual Assistant](https://marketplace.atlassian.com/apps/1222274/jiva-voice-assistant-for-jira?utm_source=Atlassian_Community&utm_medium=Comments&utm_campaign=Jiva)

it lets create issues by voice only.

Hope it will help

Regards


Tags: cloud

jira
How do i see epic on jira android app
Asked by David Kuster:

Hi there i am sing the andriod jira app and its not possible to add an epic, weithin the webversion no problem. As soon as I added an epic here it is also shown within the app, but I am not able to change from task to epic within the app.


Answers:
author: Soumyadeep Mandal
body: Hi [@David Kuster](/t5/user/viewprofilepage/user-id/4114345) ,

Welcome to the community!

You can follow up this documentation <https://support.atlassian.com/jira-cloud-android/docs/work-in-a-jira-cloud-project-on-an-android-device/>


Tags: android

cloud

epic

jira

mobile
Trello email notifications
Asked by Fareed Baksh:

hi

does anyone know how to set each card in Trello to send an email when my card/project "moves" from one column to another--


Answers:
author: Gonchik Tsymzhitov
body: Hi!

You can do via butler

<https://help.trello.com/article/1198-an-intro-to-butler>


Tags: email

mobile

trello
When using the Jira Cloud Mobile app, users are unable to change the Assignee field.
Asked by MICHAEL:

When using the Jira Cloud Mobile app, users are unable to change the Assignee field. We are able to change the Assignment group and other fields. Just the one field is having an issue. The fields work fine when accessing the website of desktop app. This is only happening on the Mobile app. I was using version 65.0.504 of the app on Android 9.


Answers:
author: Fadoua
body: [@Michael Q. Terry](/t5/user/viewprofilepage/user-id/4203677)

Did you try other iOS? Just to make sure it is not the mobile operating system.

Best,

Fadoua

comments: author: MICHAEL
body: Thanks for Replying. When we use an Iphone (10X) the field doesn't even show up.


author: Fadoua
body: [@Michael Q. Terry](/t5/user/viewprofilepage/user-id/4203677) please click [here](https://support.atlassian.com/contact/#/) then submit a request to Atlassian. It seems like a bug with the Mobile application.

Best,

Fadoua


author: leecollings
body: The bug is still present and it's doing my head in!


author: Tom Bond
body: Yes, same here. Makes it very difficult to triage a queue on my iPad!


Tags: cloud

jira

mobile
Why does the mobile app not work at all?
Asked by Sascha Ziemann:

Whatever view I select, I get not issues shown. We have about 2 thousand issues in the server.

![2020-09-28 15_51_59-no issues.png](/t5/image/serverpage/image-id/112020i396C82FA816776E4/image-size/large?v=v2&px=999 "2020-09-28 15_51_59-no issues.png")

When I try to search for an issue by it's issue number the search takes hours and does not return anything.

The reviews in Google's store show that other people have similar problems.

What is wrong with the mobile app and how to get it working?


Answers:
author: Dan Breyen
body: Obviously it's been awhile, but I'm not experiencing this with the latest app. [@Sascha Ziemann](/t5/user/viewprofilepage/user-id/2450983) do you still have this issue?


Tags: server