youngmon/atlassian-qna huggingface dataset:
Problem: After Confluence Update Error "Unknown Macro 'viewxls'
Asked by Roman Simschek:

![viewxls.png](https://community.atlassian.com/t5/image/serverpage/image-id/49703i138503BD9561B023/image-size/large?v=v2&px=999 "viewxls.png")

After the las confluence Update the Excelfile which was stored in confluence can not be shown any more. Error is "Unknown Macro 'viewxls'.

How to solve this Problem?

Thanks for our support in Advance ;)


Answers:
author: Moses Thomas
body: [@Roman Simschek](/t5/user/viewprofilepage/user-id/2937972) I think plugin is disabled, i fixed my problem by enabling the **Office Connect plugin .**


author: Petr Van??ek
body: Hi,

first check if all of your plugins are up-to-date. Then if it's not this problem check this troubleshooting article and let me know if it help.

<https://confluence.atlassian.com/confkb/viewing-excel-error-with-the-message-error-rendering-macro-viewxls-com-benryan-conversion-conversionexception-com-benryan-conversion-conversionexception-cannot-convert-spreadsheet-744327791.html>

comments: author: Petr Van??ek
body: Also check if macro plugin is enabled.


author: Petr Van??ek
body: ![V?st?i?ek.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/49712i3FBBA31540BCB360/image-size/large?v=v2&px=999 "V?st?i?ek.PNG")
Change Confluence licence from prod to dev
Asked by Chris O'Reilly:

I have added the prod licence to our Confluence test installation by mistake. How is the easiest way to alter the test installation so that it uses the free developer licence and also then refresh the available prod licence (on the Atlassian website) so I can install it on our prod server. Does it indeed matter, can I just reuse the licence string in the prod setup anyway?


Answers:
author: JP _AC Bielefeld Leader_
body: Well, you can use the same license on more than one server, but you are only entitled to use one license in production.

To change the license of your test server, go to the Atlassian licenses page, search your server \& click on "View developer license". Copy the license code to your clipboard.

Check this documentation on how to manage your server license in Confluence:

[https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html#](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html)

Copy your developer license into the license field \& click save.

You have to UPGRADE EVERY AddOn/App license after this step to a developer license, too! Check the apps/addon page, get the developer license from your Atlassian license page \& copy it into the app license field.

Best

JP


Tags: licence
How to add a string from a checkbox to the livesearch macro
Asked by R H:

Hello everyone,

i want to write a user macro where u can select a few checkboxes and the selected checkboxes return a string wich should be added to the confluence livesearch macro as tag filter.

![checkboxlivesearch.PNG](/t5/image/serverpage/image-id/49697iBFDC315128091D8D/image-size/large?v=v2&px=999 "checkboxlivesearch.PNG")

So in this picture u see how it should work.. after u select a Checkbox the livesearch will filter the wiki by the tag XYZ or ZXY or ZXY and XYZ..

I know how the livesearch works and i how i can get the value from the box with JavaScript but what i dont know, is how i can Hand over the string?s to the livesearch macro.

Or is there a way i can Combine the livesearch macro with my user macro?

Any advices?

Thank you in Advance :)


Answers:
author: R H
body: #Solved
Planning to move upgrade from 6.10.1 to 6.15 on self hosted server
Asked by Harini Gangaraj:

Dear staff,

We have a self hosted confluence server - currently we have the database and the application on the same server. We plan to separate the Database and the application (In-house) and also install and SSL proxy. Could you please let me know if we could use the existing license. We do plan to keep the old server alive until me make sure that the new site works.

I would also like to know If we could change the installation directory on the new server for the confluence application.

Regards

Harini


Answers:
author: Harini Gangaraj
body: sorry all, this was meant for the Atlassain support -

comments: author: JP _AC Bielefeld Leader_
body: Doesn't matter, community can help, too!

You can use the same license, but only one server is allowed to be productive. You can even have a cold standby server. The installation directory can be changed, but you must be careful with the data directory. It's much easier, if the path of the data directory is not changed. Are you using Linux or Windows?

You might want to check:

<https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

Best

JP


Tags: confluence-server

server
How to create additional "sections" for Confluence pages
Asked by Charles:

Is it possible to create additional sections for Pages? Currently, there are only the standard seven sections (Product Requirements, How-to articles, File lists, Meeting notes, Retrospectives, Project Plans, and Decision Log).


Answers:
author: Alex Christensen
body: When you are referring to "sections," are you referring to *templates* as mentioned here?

<https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>

That link should provide you with the information you need about adding new templates or creating your own, as well.

comments: author: Charles
body: Will this then create the appropriate section for the template as well?

I am referring to these locations where you save the files.

![2019-03-27_16-12-56 (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/49692iEBE447D2F9FCFD27/image-size/large?v=v2&px=999 "2019-03-27_16-12-56 (2).png")


author: Alex Christensen
body: Ah, I see. These sections appear to be just "top-level" pages within the space you're viewing. If you add another page at the same hierarchy level as those pages, you should be able to create new "sections" in that space.


author: Alex Christensen
body: And to answer your question, no, I don't believe adding a new template will create a "section" or top-level page. I'm not in your Confluence instance, though, so I'm not sure if this is controlled via some add-on or something.


Tags: cloud

confluence-cloud
How to print the Versions Compared with changes showing?
Asked by Darcy Dakovich:

I click on version 1 and version 2 and it shows me the version compared with changes.

Key {#toc-hId--1441335104}
--------------------------

* This line was added.
* This line was removed.
* Formatting was changed.

None of the formatting is shows when I print the document. I need to show people the changes. I need the blue and red and green to still be on the page when I print the document.

How do I make the document print with the information?

Thanks


Answers:
author: Dani Tinoco
body: Hi Darcy,

I just ran into this issue today, and one of my teammates was able to find a workaround. In the browser's print menu, expand **More settings** , and select **Background graphics**. This worked for me, and while it's not the most elegant document, it's was acceptable for our non-Confluence teams.

Here's an example:

![TrackChangesWorkaround.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/113130i336CD24009831E23/image-dimensions/556x366?v=v2 "TrackChangesWorkaround.jpg")

comments: author: Peter Denison
body: So helpful, thanks!


author: David Allen
body: Thanks! just what I needed


author: Diego
body: Hello there!

Darcy, as of today Confluence does not have this functionality. A workaround that used to work was to print the page using the browser functionalities for such.

However, more recently I found out that this was not printing the colors as expected.

With this in mind, a Feature Suggestion has been raised:

**[CONFSERVER-40990 \| Allow users to export Comparison of Page versions](https://jira.atlassian.com/browse/CONFSERVER-40990)**

Currently, the best course of action would be to vote and watch this feature request. Voting increases the request visibility and watching will keep you up to date with everything.

Looking forward to your reply!


Tags: atlassian-support
Confluence space site usage
Asked by Taso Hamelos:

Is there a way to view confluence space site metrics retroactively? Meaning, I want to view site usage prior to the installation of a plugin.

Th purpose here is that I am looking to do an audit of all our unused confluence pages for a possible purge. I want a way to do so now, without having to wait for 30 plus days to see if anyone has used a space post plugin installation


Answers:
author: Jason Rogers
body: When you click on 'Space Tools' you will see 'Activity' (Assuming you have permissions for that Space)

You will then get the charts below. You can select the dates by month, week, day. The previous button will allow you go back an look at previous space activity.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/49686i9F14A10A19F29E85/image-size/large?v=v2&px=999 "Capture.JPG")

comments: author: Jonathan Smith
body: This would absolutely work for spot checking. Good call [@Jason Rogers](/t5/user/viewprofilepage/user-id/1207374) .


author: Jonathan Smith
body: Hi [@Taso Hamelos](/t5/user/viewprofilepage/user-id/2899749) ,

I have found there is little to no Confluence reporting out of the box.

If you are on Confluence server, you could develop SQL reports per your requirements since you have access to the data.

If you don't want to write SQL reports, there are various reporting add-ons you can evaluate on the [Atlassian Marketplace](https://marketplace.atlassian.com/).

* [Reporting for Confluence](https://marketplace.atlassian.com/apps/186/reporting-for-confluence?hosting=server&tab=overview)
* [Intelligent Reports](https://marketplace.atlassian.com/apps/1211118/intelligent-reports?hosting=server&tab=overview)
* etc..

- Jonathan
Slack Connection to Confluence Cloud
Asked by Richard Blum:

On the Confluence Cloud site for which I'm a Site Admin, someone added a connection to our company's Microsoft Slack platform. How could a user without having any special privileges be allowed to do that?


Answers:
author: Diego
body: Hello there!

Looking at our documentation about Slack, we can see this:
> Only space admins can add a space subscription within Confluence; however all users can create a space subscription directly from Slack.

You can check further information Slack + Confluence integration here:

**[Confluence Cloud for Slack - Subscribe Slack channels to Confluence pages and spaces](https://confluence.atlassian.com/confcloud/confluence-cloud-for-slack-956709523.html#ConfluenceCloudforSlack-SubscribeSlackchannelstoConfluencepagesandspaces)**

Looking forward to your reply!

comments: author: Richard Blum
body: Got it. Thanks ***!***


author: Diego
body: Glad to help you out Richard!

If you ever need assistance, come and share here with us.


Tags: cloud

confluence-cloud
Severe error on confluence startup
Asked by Gavin Kennedy:

SEVERE \[main\] org.apache.catalina.core.StandardServer.await StandardServer.await: create\[localhost:8000\]:  
java.net.BindException: Address already in use: JVM_Bind

Any ideas - confluence won't start....


Answers:
author: Alexis Robert
body: Hi [@Gavin Kennedy](/t5/user/viewprofilepage/user-id/2907327) ,

this means that you probably have another application (Jira maybe ?) that is running on the same port than Confluence.

You will need to check what processes are running, and change Confluence port or stop these other applications.

You can follow [this documentation](https://confluence.atlassian.com/doc/change-listen-port-for-confluence-165823.html) to change Confluence port.

Let me know if you have any questions,

--Alexis


author: Ben
body: HI,

I also have that kind of problem, confluence complains since a week or so about the error below. My tomcat confluence server is listening on 8090 and for synchrony on 8092.

This morning I had a process running on 8090. But af ter i stopped that external proces I still get this error, and the thing is: confluence is not running on port 8000.

Any suggestions, maybe confluence is set back to a default somewhere which might be port 8000 ?

Thanks

18-May-2019 13:23:21.903 SEVERE \[main\] org.apache.catalina.core.StandardServer.await StandardServer.await: create\[localhost:8000\]:  
java.net.BindException: Address already in use (Bind failed)  
at java.net.PlainSocketImpl.socketBind(Native Method)  
at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)  
at java.net.ServerSocket.bind(ServerSocket.java:375)  
at java.net.ServerSocket.\<init\>(ServerSocket.java:237)  
at org.apache.catalina.core.StandardServer.await(StandardServer.java:422)  
at org.apache.catalina.startup.Catalina.await(Catalina.java:770)  
at org.apache.catalina.startup.Catalina.start(Catalina.java:716)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)  
at java.lang.reflect.Method.invoke(Method.java:498)  
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:350)  
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:492)

comments: author: Alexis Robert
body: Hi [@Ben](/t5/user/viewprofilepage/user-id/1482342) ,

I think port 8000 is used for the shutdown connector. You should basically try to list the processes listening on that port with "netstat -laputen \| grep 8000" and try to kill the process.

Let me know if this helps,

--Alexis


author: Petr Van??ek
body: Hi,

it's not starting because you are already using port 8000. You should change it to another one in INSTALL-DIR/conf/server.xml


Tags: confluence-server

server
Can I share information from one page to another?
Asked by Bekki Strathearn-Knight:

Good Morning. I'm hoping someone can help. We currently use Confluence to put together one pagers with various information about each project that we run with some internal data that cannot be shared with a client.   
We are now creating a second page with more client facing information which we can export and share, but rather than duplicating some of the information from the original page we were wondering if there was a way to automatically pull it through. I've looked through the various macros and I don't think they are what we are looking for.  

Any advice on whether or not this is even achievable and how we would go about it would be greatly appreciated :)  

Thanks in advance,  
Bekki  
Lead Product Owner


Answers:
author: Nic Brough -Adaptavist-
body: The most simple one is to use the "include" macro to pull the whole "original page" in as a section in the second page. A variation on that is to use "excerpt-include" to draw in only part of the page.

In both cases, you have a single source of information on one page which is then displayed as though it is part of any other pages you want.


author: Mirek
body: Hi [@Bekki Strathearn-Knight](/t5/user/viewprofilepage/user-id/2935816) ,

Have you tried "include page" macro?

<https://confluence.atlassian.com/confcloud/include-page-macro-724765214.html>


Tags: cloud

confluence-cloud
How to change cell padding in confluence table without using any separate macro
Asked by Indradeep Hayaran:

Current table does not seem to have option for Cell padding and wastes lot of space around the cells. No CSS seems to work on the same. How to reduce the cell padding without using any other table macro because i cant access the general configuration.


Answers:
author: Bill Bailey
body: Where are you modifying the CSS? You will need access to the space admin screens or the admin console.

Also, use the inspect function of your browser to understand the exact path you need to write the rules for.

comments: author: Indradeep Hayaran
body: I dont have confluence admin rights which means i cannot access the General configuration COGS menu.

So, Im using CSS.

The fonts written in the CSS seem to be working inside the table but not cellpadding.


author: Bill Bailey
body: How are you applying the CSS? Do you have space admin rights?


author: Indradeep Hayaran
body: Yes, i do have space admin rights. Im simply using CSS macro available in Confluence and putting the code in it.


author: Bill Bailey
body: Can you show me the CSS code that is not working?
Update Confluence when using the embeded database
Asked by IST:

I knwo that we should not use the embedded database. but for our application this is enough for us.

Because of the latest security advisory for confluence server I would like to upgrade our Confluence V 6.11.2 to the actuel version 6.15.1.

But it looks it ist not possible to upgrade as long we use the embedded database.

Or is there any way to do the update anyway?

Or do I have do to a new installation of Confluence?  
When yes can I use the old license?

already thanks for your help

Daniel


Answers:
author: Petr Van??ek
body: Hi,

best thing what you can do is make XML backup and make new installation with use regular database like PostgreSQL. If it's your production you shouldn't use HSQL. If you have valid maintenance you can use it with latest version if not use it with last version before maintenance has ended.

You can find here several questions regarding currupted HSQL DB files in last few weeks. HSQL is can be corrupted from many reasons.

You need to answer this question: If I lose data is it ok for me?

If you answer yes - then continue with HSQL

If you answer no - then migrate data to normal DBMS

comments: author: IST
body: Hi Petr  
Thanks for the fast replay.  

We do a backup all 24 hours.  
It is no big thing, if we would lose a few hours ... we don' hat many changes in Confluence.

When I understand you right, I have to do also a new installation when I still wanna use the HSQL. There is no other way?

Do you have experience to import the xml backup to a PostgreSQL DB or Microsoft? SQL Server? 2014 Express DB?  
Do I have to pay attention to something special?

Big thanks, Daniel


author: Petr Van??ek
body: "It's not big thing"... but still you will be more satisfied and happy with PostgreSQL (for example).

Regarding migration:  
You will just install new instance, set database connection and finish this installation. Then i nadministration you will need just import it into Confluence.

You will be ok if you follow this KB article: <https://confluence.atlassian.com/doc/restoring-a-site-152034.html>

I have experience primary with PostgreSQL.

If you will have somequestions or problems let me know.


author: IST
body: Hi Petr  
In the moment I will still use the embedded database.

I have done a new Confluence installation with the newest version and imported our data by the XML backups and copied my original server.xml file ... and that was it ... everything is running.

As soon I have time I will try to change to a SQL database...  
But for the moment it's done for me

Thanks again for the help  
Daniel


Tags: atl-confsec

confluence-server

server
excerpt include macros font size
Asked by Andreas Ljungstr?m:

Hi,

when using the excerpt include macro, the font size seems to be very large. Is there a way to influence the size of the text that is included through the excerpt? Especially if you have several excerpts included on a page, this would be very useful.

Thanks.

Andreas

We're running Confluence 5.10.8 currently.


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Andreas Ljungstr?m](/t5/user/viewprofilepage/user-id/816130)

I see a simple workaround to have the font size modified. Include a *Div* macro inside your *excerpt* macro and add your content inside this div macro. Add **font-size: 12px** ; (or the size that suits your page) into the *Style*parameter of Div macro to see the font size modified as required.

Hope this helps!

Thanks

Sireesha

comments: author: Andreas Ljungstr?m
body: that's a great suggestion! Thanks.


author: Nicholas Wade
body: Sorry.. wrong topic thought was excerpt not excerpt include


author: Jon R
body: I have the opposite problem, the font size is really small...

comments: author: Nicholas Wade
body: Ooops see this is for Excerpt include -

Same problem here. Copied a bit of text from an excerpt macro and pasted into Word retaining formatting. Did the same for a bit of text in a Normal style and it is clearly different.

![excerptFont.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/188816iB76428EC49B8C2C1/image-size/large?v=v2&px=999 "excerptFont.PNG")


author: Frederick Washburn
body: I've been experiencing this problem with multiple include macros - finally think I figured it out. I did a multiexcerpt include which then blew up the text in my included excerpt to Heading 2 size. I finally noticed that the line where the macro was specified was at Heading 2, changed that to Paragraph and it's all the right size now. No need for another plugin!

comments: author: Andrew Pascarella
body: \^this, super simple error. Watch those paragraph styles. Once I read this I was like "OF COURSE that makes sense".


author: Sean Jayakrishna
body: When you index to a space on your page where you want to put the *Excerpt Include* macro, I noticed that the formatting at the top right of the editor said that the font was in *Heading 2* instead of *Paragraph*. I just highlighted over the excerpt include macro and changes the font in the editor.


Tags: confluence-server

excerpt

macro

server
How can I set the default app to load as front page after login?
Asked by Taurus Cheung:

My company has subscribed both confluence and jira service desk (just newly subscribed).

Before we made the subscription on jira service desk, the front page after login xxxxxx.atlassian.net is confluence app.

However, after subscribing jira service desk, the front page after login xxxxxx.atlassian.net become the jira service desk app.

We hope to keep the original behavior to use confluence as default app for all users.

I searched through the web, and it seems the following describe how to do:  
<https://confluence.atlassian.com/cloud/manage-application-access-744721629.html?_ga=2.14199671.1721381192.1553651459-5546000.1540956967#Manageapplicationaccess-Setupdefaultaccess>

Unfortunately, I cannot find the configuration "**Site homepage:** Choose which product your users land on when they log in." as described in the page.

Please help. Thanks!


Answers:
author: Vygandas Skrodenis
body: Hi,

I have encountered same problem but after some investigation located that there is undergoing problems and issue located, which is being fix by Atlassian team. <https://confluence.atlassian.com/cloud/set-your-site-s-landing-product-873871363.html>

Hope this helps and we need to keep an eye for updates then issue going to be resolved.

Cheers .

comments: author: faiyeah
body: Unfortunately there is no fix available yet


Tags: confluence-cloud

jira-service-desk-cloud
How can I upgrade postgreSQL database from 9.3 to 9.5 on Windows ?
Asked by Ashraf Raza:

Hi All,

We are using Confluence v6.2.2 on postgreSQL database 9.3 installed on Windows OS. As Confluence v6.2.2 is going to be EOSL , planning to update confluence to 6.13 which requires postgreSQL database to be upgraded to 9.5.

We have used standard document for upgrade which asks to create user postgres on windows OS , which we haven't done while installing the database.

Can we use local admin user to do the upgrade ?

Regards,

Ashraf


Answers:
author: Diego
body: Hello there!

When dealing with upgrades (regardless of what application) it is always good practice to follow the steps described by the vendor itself.

Most likely you can use a local admin to perform this task. However, this seems to be a not recommended way of doing it.

Ideally, following the steps described within the upgrade guide is the best approach.

Hope this helps!


Tags: postgres

server