Simplifying notification for multiple recipients upon new page creation
Asked by Chiranth:

We have a Confluence Cloud implementation with upwards of 50 users spread across engineering, product management, client implementation projects, and customer service.

When a developer on my team publishes a page to Confluence (typical use case is that of a release notification), I want them to notify other Confluence users -- approximately 25 of them. And it's quite error-prone and inefficient to list out the 25 people by their handles.

Now, all of these people are available on Microsoft Teams.

Is there a way to:

1. **EITHER** Create a distribution list from within Confluence so that all required recipients get notified through a single handle,
2. **OR**push an event to Teams via a webhook so that I can manage the recipients list on Teams. They can click through and access the Confluence URL from the Teams channel?

I've already tried setting up MicrosoftTeams Confluence Connector Lite (<https://solutionsbytext.atlassian.net/wiki/marketplace/discover/app/confluence-microsoft-teams-connector-lite>) but that doesn't send alerts for new page creations: it sends out alerts only for page updates.

Any suggestions?

#### Edits: {#toc-hId-233090038}

* We are using Confluence Cloud


Answers:
author: Connor
body: Hi [@Chiranth](/t5/user/viewprofilepage/user-id/4075097) I can think of a few methods, some better than others.

1. Add all of the desired users to the **Watchers** list of each Space that pages will be created in.
   * **Note:**Users can remove themselves from watching a Space, so this might not be ideal.
2. [Create a Team](https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/) that includes all the users you want to notify. Then you have these options available to you, which I've ordered from best to worst in my opinion.
   * When creating a new page [@mention the Team](https://support.atlassian.com/confluence-cloud/docs/mention-a-person-or-team/#Mention-a-team) on the page
   * After creating the page, click the blue Share button, and [share the page with the Team](https://support.atlassian.com/confluence-cloud/docs/share-a-page-or-blog-post/#Share-by-email).
   * After creating the page, @mention the Team in a page comment.
   * **Note:** downside to this is your users would need to remember to @mention or share the page.
3. Create an automation rule that [triggers](https://support.atlassian.com/cloud-automation/docs/triggers-in-confluence-automation/) when a page is published and [sends an email to the desired users, or sends a message to a Microsoft Teams channel via webhook](https://support.atlassian.com/cloud-automation/docs/actions-in-confluence-automation/#Notifications).
4. Install the Atlassian official [Confluence Cloud for Microsoft Teams app](https://marketplace.atlassian.com/apps/1226127/confluence-cloud-for-microsoft-teams-official?tab=overview&hosting=cloud) (This option would coincide with option 1 above)
   * Instruct all of the desired users to configure the notification settings of the Confluence Cloud for Microsoft Teams app and enable the **Page created in a space you're watching** notification.
   * **Note:** This has the same negative as option 1 above, plus also requires each user to configure the notifications for the Confluence Cloud for Microsoft Teams app.
   * I do recommend using this official app though, I have personally found it useful for keeping track of changes in Confluence.

In my opinion, I think a combination of option 2 and 3 is the easiest to setup and manage. The Atlassian team you create can be used in Jira/JSM and other Atlassian products, so you could get more functionality out of it than just page notifications. And option 3 would ensure the notification (email and/or Teams message) gets sent, without having to rely on users remembering to @mention or share the page with the team.

comments: author: Chiranth
body: Connor, thank you so much for your detailed response.

I've gone ahead with Option 2 for now.

Thanks again!


Tags: cloud

confluence-cloud