Text not to be converted to Jira issue link
Asked by pauli.innamaa:

How can we prevent text string being treated and shown as a Jira issue link?

We have the set-up where our document naming convention is close to the Jira issue naming convention. This causes situations where we refer to a document, say, ABC-1234 in Jira Issue. When this field is rendered in Confluence table, the text is shown as a hyperlink ABC-1234 although it should not be a hyperlink, instead it should be plain text. Is there an escape character or some other way to prevent Confluence treating those strings as links to Jira issue.


Answers:
author: Pavel Junek
body: Hi [@pauli.innamaa](/t5/user/viewprofilepage/user-id/4847917),

It is strange - this behaviors, which you describe does not happen on our Confluence. It only changes to a Jira link if I write a comment in Jira, in Confluence an abbreviation such as ABC-123 is displayed as plain text. When I copy whole Jira URL link and paste him to Confluence page, them automatically transform to link:

![test_link.png](https://community.atlassian.com/t5/image/serverpage/image-id/251049iE9BA146671512EDF/image-dimensions/464x238?v=v2 "test_link.png")

Please do you have a proven procedure when the problem you describe happens to you?

Thank you

Pavel

comments: author: pauli.innamaa
body: Hi Pavel,

thank you for interest and quick reply.

Please see in the screenshot a real example of how the problem appears. This masked screenshot is from a **Confluence** page where a table of project's milestone criteria is generated: Specified columns of **Jira issues** that fulfill certain conditions are shown (Jira issue fields *Key, Summary, Stream, Status* and *Justification).* In the example you can see that the **Jira issue's** *Key* is TA032-5. In the *Justification,* we are referring to a **document** whose **Document ID** is TA032-006. This is **not** a **Jira issue** - it is a **Document** , but **Confluence** "thinks" that this refers to **Jira issue** TA032-006 or TA032-6. Now, if I go and see the text in **Jira issue's** TA032-5 field *Justification,* the text there is plain text, no hyperlink to TA032-006 exists there. So somehow **Confluence** "thinks" that TA032-006 is a link, but **Jira** does not.

I hope I was able to describe the problem clearly enough.

![Screenshot 2023-04-12 082529.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/251193i6F4469E9FD3A83BF/image-size/large?v=v2&px=999 "Screenshot 2023-04-12 082529.jpg")


author: Pavel Junek
body: Hi [@pauli.innamaa](/t5/user/viewprofilepage/user-id/4847917),

Thank you for more detail information from your side. I can confirm that I have also replicated this issue on my instance.

However, I'm afraid there's probably no way to change the Confluence settings - I think it's a property of the Jira Issue macro :-/

Pavel


author: pauli.innamaa
body: Hello,

thank you for putting your time and expertise on this. It seems that we just have to cope with that unwanted Confluence behaviour.

- Pauli


author: Dan Breyen
body: In my Cloud instance with Jira/JSM/Confluence I'm not replicating that behavior. Any chance you could provide a text example of what you are entering in your table and exact steps to reproduce it?


Tags: cloud

confluence-cloud

issue-link

jira

string