youngmon/atlassian-qna huggingface dataset:
Issue with retrieving files from LFS
Asked by Blackbuck Insights:

We recently installed lfs and track ".tar.gz" extension files. The files are now available in LFS.

When we try to clone the repository, we are unable to retrieve all the files. There are 5 files tracked in LFS but only 3 files are getting downloaded and two of the large files are not downloaded.

Can you please provide a solution for downloading large files from repository. I have attached the LFS and Git clone screenshots.![clone_repo.PNG](/t5/image/serverpage/image-id/313547i0F0C120CCBF8D61F/image-size/large?v=v2&px=999 "clone_repo.PNG")![LFS_Files.PNG](/t5/image/serverpage/image-id/313546i35097CDBBE5770DE/image-size/large?v=v2&px=999 "LFS_Files.PNG")


Answers:
author: Mark C
body: Hi [@Blackbuck Insights](/t5/user/viewprofilepage/user-id/5458553),

Welcome to the community.

I'd suggest cloning your repository using the debug command below and see if there are any errors while downloading those missing LFS files.

```
GIT_TRACE_PACKET=1 GIT_TRACE=1 GIT_SSH_COMMAND="ssh -v" GIT_CURL_VERBOSE=1 git clone <your repository URL>
```

Let me know how it goes.

Regards,  
Mark C

comments: author: Blackbuck Insights
body: Hi Mark,

Thank you for the command.

We have tried the command to clone our repository and got this error "**Killed**". Since the logs were huge we couldn't trace back for the exact message.

Please let us know if there are any other suggestions.

Thanks


author: Mark C
body: Hi [@Blackbuck Insights](/t5/user/viewprofilepage/user-id/5458553)  

Would it be possible for you to try to clone using a different ISP/Network connection to see if you're still getting the same result?  

Regards,  
Mark C


Tags: bitbucket-cloud

cloud
Unable to login to BitBucket
Asked by vadivelanandh:

Dear Team,

I have two accounts to Atlassian bitbucket. The account I have issue is linked with "\<email_redcated\>" email, which has login issue.

Application keeps responding incorrect emailId or password. Where as I haven't changed the account details for ages.

I need your assist on resetting the accounts password for the below bitbucket link "[https://bitbucket.org/wokrspace-id](https://bitbucket.org/workspace-id)"

Thanks

Vadivel S


Answers:
author: Theodora Boudale
body: Hi Vadivel,

The login page offers options to log in with Google, Microsoft, Apple or Slack in case there is an account with this email in one of these products.

If not, and if the password you enter is not accepted, the only option is to request a password reset email via

* <https://id.atlassian.com/login/resetpassword>

If the email account is not active, you will need to reactivate it in order to receive the password reset email.

Just a heads up, I removed the email and workspace id from your post to comply with our privacy policy.

Kind regards,  
Theodora

comments: author: vadivelanandh
body: Hello Boudale,

while resetting the password it is asking for emailId to send reset password link.

But the email is deleted and unable to receive any emails.

can you provide any suggestions on this.

Thanks

Vadivel S


author: Theodora Boudale
body: Hi Vadivel,

If the password you are entering is not working, the only way to reset it is via a password reset email. There is no other way to recover the account.

The email account needs to be recreated in order to receive the password reset email.

Kind regards,  
Theodora


author: Nikola Perisic
body: Welcome to the community [@vadivelanandh](/t5/user/viewprofilepage/user-id/5458465)

Have you tried with Forgot your password option?

comments: author: vadivelanandh
body: hello nikola,

The email ID that I'm using for bitbucket is no longer available to receive emails.  
I can't use that option.

Even when try to add/change the email it is asking for the old password.

even though I entered the correct password, still getting invalid password error.

thanks

vadivel S


author: Nikola Perisic
body: Hello Vadiv,

Are you saying that your email with the associated account has been deleted?


author: vadivelanandh
body: Hello Nikola,

Yes, the login email was deleted.

Thanks

Vadivel S


Tags: bitbucket-cloud

cloud
Can we get user_group details from user UUID by triggering a pipeline
Asked by Pranjal Kesharwani:

I am triggering a custom pipeline and I am getting user UUID by the variable $  
BITBUCKET_STEP_TRIGGERER_UUID .Now I want to know the user_group for this user .So do we have any variable like above or any v2 api's or any other method .


Answers:
author: Theodora Boudale
body: Hi Pranjal and welcome to the community!

There is no default variable for this.

Please keep in mind that a certain user may belong to more than one user group.

You can use the **groups** endpoint from v1 of our API to get all groups of the workspace and all members of each group:

* <https://support.atlassian.com/bitbucket-cloud/docs/groups-endpoint/>

Once you have these details, you can then check in which groups the user with BITBUCKET_STEP_TRIGGERER_UUID belongs.

Kind regards,  
Theodora


Tags: bitbucket-cloud

bitbucket-pipelines

cloud

user-group
Is there any way to configure a pipeline to only run if there is no other one running?
Asked by Matheus Rivello da Costa Arantes:

Today there was a case in which two developers made commits to a specific branch and two pipelines were started, causing conflicts.


Answers:
author: Mark C
body: Hi [@Matheus Rivello da Costa Arantes](/t5/user/viewprofilepage/user-id/5458090),

Welcome to the community.

You can prevent a Pipelines build from running by using Bitbucket Cloud Pipelines deployments which use [Deployment concurrency control](https://support.atlassian.com/bitbucket-cloud/docs/deployment-concurrency-control/) that will automatically check if there is a deployment in progress before starting a new one in the same environment.

You can find more information on Bitbucket Cloud Pipelines Deployments using the link below:

* [Set up and monitor Bitbucket Deployments](https://support.atlassian.com/bitbucket-cloud/docs/set-up-and-monitor-bitbucket-deployments/)

Additionally, you can also consider using [Deployment permissions](https://www.atlassian.com/software/bitbucket/premium) feature that is available on the Premium to only allow admins to deploy to an environment.

Regards,  
Mark C


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Trying to use Gittyup together with Bitbucket
Asked by wave:

To whom it may concern:

I am running some repositories at Bitbucket, it is all free and open source stuff.

I would like to use Gittyup to manage each one, but i am finding myself unable to log in from Gittyup giving user and password. It tells me "Bitbucket requires autentication" and i get a "failed connection" message on it.

I would like to ask if someone could help me to set up this app, since i am on Fedora and neither Windows or Mac Git apps are an option to me.

Just let me thank you for your attention.


Answers:
author: Syahrul
body: G'day, [@wave](/t5/user/viewprofilepage/user-id/5458055)

Welcome to the community.

Have you tried using the username and [App Password](https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/) combination to see if that works?

Bitbucket doesn't use an account password to authenticate with git. This includes any 3rd party git application. So please try to use the username and App Password combination to see if that works.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Upgrade Crucible from 3.0 to 3.8
Asked by BRIAN PANG:

What are the steps to upgrade Crucible 3.0 to 3.8?  
How about Fisheye, how to upgrade that as well?  
Thanks!


Answers:
author: Boris Berenberg
body: Check out <https://confluence.atlassian.com/display/FISHEYE/FishEye+upgrade+guide>
Does FishEye 2.4.3 search contents of UTF16 files?
Asked by IT Support:

We have FishEye 2.4.3 installed on a windows server that is indexing our SVN repo. However, files checked into the repo in UTF16 encoding are not returned in content search results when searching for content known to occur in the file in question. I am unsure if this is because their content is not indexed OR if their content is indexed and just excluded from search results.

Even after changing the file encoding, committing the file, and waiting for FishEye to report that it has updated the file the same issue occurs (i.e. file is not returned in search results).

Is this a known issue? Or is there a configuration setting we need to alter to address this?


Answers:
author: IT Support
body: I'm still waiting on a response to this question. Do you need more detail to resolve the issue?


author: IT Support
body: As recommended I've installed FishEye 3.8.1 (Build:20150619131232 2015-06-19) and completed a reindex of the same repository.

Unfortunately we are seeing the same behavior as before with UTF16 files excluded from search results.

I have followed the instructions at <https://confluence.atlassian.com/display/FISHEYE/Contacting+Support> to attach a support zip for this request.

Please let me know if you need anything else to resolve the issue.

<br />

FishEye_support_2015-07-15-12-07-19.zip  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/2120/1/FishEye_support_2015-07-15-12-07-19.zip){#display_115ae810c8ff14_0}


author: Piotr Swiecicki
body: Hi @IT Support,

Bear in mind FishEye 2.4.3 is classified as End of Life status for a while now, see <https://confluence.atlassian.com/display/Support/Atlassian+Support+End+of+Life+Policy>

I just tested searching for UTF content on the newest FishEye 3.8.0 and can confirm it works perfectly fine.

Perhaps you want to upgrade to supported version first and then try again?

Kind regards,  
Piotr
Fisheye Search - All Added Modules This Year
Asked by Bryan Trummer - ReleaseTEAM:

I am trying to figure out how to do a Fisheye Search for repository. I am trying to get the search to show me all new code added this year in the repository. I am not having any luck with getting a successful search since I have not used fisheye search much. Any help would be great!


Answers:
author: Boris Berenberg
body: You can use advanced search to filter by date: <https://confluence.atlassian.com/display/FISHEYE/Searching+FishEye>


Tags: eyeql

repository
Syncing projecs between Jira and Crucible
Asked by Bill Goodall:

I was reading the Crucible documentation here:

[https://confluence.atlassian.com/display/CRUCIBLE/projects+in+Crucible?replyToComment=753403830\&#comment-753403830](https://confluence.atlassian.com/display/CRUCIBLE/projects+in+Crucible?replyToComment=753403830&#comment-753403830)

And saw that you need to create projects within Crucible to manage code reviews - I am guessing similarly within Stash or Fisheye for source code. I was wondering is there any integration process our plugin out there to syncronize projects lists from within JIRA and Crucible

Here was my original question:  
"Can Crucible Projects be auto created by JIRA projects? Or is there any synchronization if they are integrated?

I don't see any reference to it in this article or in the left menu. If it does exist, it seems like it should be referenced or linked to from here."


Answers:
author: Oleg Efimov
body: Not exactly what were asking for, but there is a way to sync issue / review.

Please take a look at [Smart Review for FishEye/Crucible](https://marketplace.atlassian.com/plugins/com.pti.fecru.plugin.fecru-smartreview-plugin/server/overview) and [Smart Review for Jira](https://marketplace.atlassian.com/plugins/com.pti.jira.plugin.jira-smartreview-plugin/server/overview) plugins -- it allows to create reviews on Jira transitions automatically and fill reviews with relevant content based on Jira issue key.


author: Bill Goodall
body: Answered by:

#### [Piotr Swiecicki \[Atlassian\]](https://confluence.atlassian.com/display/%7Epswiecicki "") {#toc-hId-1281320407}

I am afraid there is no such feature bundled in with the Crucible or JIRA products, I am also not aware of any third party integrations like this. It seems like something easily doable in the JIRA plugin. Use an EventListener in JIRA to react on the event of creating a new project. Then add a project in Crucible using REST API.

Documentation links:

EventListener plugin in Jira: <https://developer.atlassian.com/display/JIRADEV/Tutorial+-+Writing+JIRA+event+listeners+with+the+atlassian-event+library>

Crucible REST API: <https://docs.atlassian.com/fisheye-crucible/latest/wadl/fecru.html#rest-service-fecru:admin:projects>

Jira and Crucible communication: <https://developer.atlassian.com/display/JIRADEV/Tutorial+-+Application+links+in+JIRA>

If you are not sure how to develop a plugin, contact an Atlassian expert to have them develop it for you. See: <http://www.atlassian.com/resources/experts>

Finally, for the future reference, I would strongly advise to use <https://answers.atlassian.com/> to seek advice like this one.

Good luck!
hide finished code reviews in crucible
Asked by Brian Harrington:

A lot of my co-workers who request my input on a code review forget to close it, so it's forever in my outbox. Is there a way to clear these out, short of going around and telling them to close their year-old code reviews?


Answers:
author: Piotr Swiecicki
body: Hi @Brian Harrington,

You can either use the "Send reminder" option to request review author to close it:

sendReminder.png

or change permission scheme definition and grant yourself "Close" permission to all reviews, so you could close review by yourself. The latter method seems rather radical, perhaps authors deliberately wanted to keep review open because they still wanted to address some of the comments raised?

Hope that helps,  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/hide-finished-code-reviews-in-crucible/qaq-p/155735?attachment-id=6280){#link_1164a45e01ca62}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/2115/1/sendReminder.png){#display_1164a45e01ca62_0}

comments: author: Brian Harrington
body: Right there's the rub; if they wanted to keep it open for some reason, then I would be "nagging" them to close it, which I don't want to do. However, if I finish one and I know I'm done with it forever, why isn't there an option to hide or archive it somewhere, instead of letting it hang around in my outbox?


author: Brian Harrington
body: Additionally it seems to cause performance issues, the larger my outbox grows, the longer it takes to load
How Do I Perform an SVN Relocate on a Crucible SVN Repository?
Asked by Chris Pinola:

Hello,

Wondering what the recommended approach is for the following situation:

1. Crucible is configured to monitor an existing SVN repository accessible at <https://domainA.com/svn/myRepo.>
2. The repository has been 'stopped' via the Crucible admin UI.
3. The SVN repository has been migrated to <https://domainB.com/svn/myRepo.>
   1. Same exact UUID and history as when it was hosted at domainA.
4. The SVN repo on domainA is no longer accessible.

How can I update my Crucible repository's URL without incurring a full re-index? The SVN client utility provides a simple [relocate command](http://svnbook.red-bean.com/en/1.7/svn.ref.svn.c.relocate.html) for this situation. Looking to accomplish the same in Crucible.

Thanks!


Answers:
author: Chris Pinola
body: To answer my own question, all I had to do was change the *SVN URL* and *Checkout URL* from the *SCM Details* configuration pane on the *Repository* admin page. I hit 'Test Connection', it worked, saved, and restarted the repository. Everything worked as expected.

As a note to anyone else possibly looking to do this in the future: I'm going to guess that it is imperative that you first verify that your new repository has the same UUID as the old one. The [svnadmin setuuid](http://svnbook.red-bean.com/en/1.7/svn.ref.svnadmin.c.setuuid.html) tool can help with this from the server-side.


Tags: fisheye-crucible-administration
hosted fisheye
Asked by danielmrl NA:

Hi,

I wanted to enable smart commits. We have a hosted JIRA already with our code hosted on BitBucket.

How do I enable this? When I go to FishEye it looks like I have to download something but I wanted it hosted. Does Atlassian host it or we have to go to an external provider?


Answers:
author: danielmrl NA
body: Hi Gustavo,

Thanks for replying. I was mainly just trying to have a way of changing the status of an issue by a code commit in BitBucket.

The smart commits is enabled already and linked to my BitBucket. We have a status called "Dev Done" and a status called "Open". How would we change the status of an issue from Open to Dev Done as per <https://confluence.atlassian.com/display/JIRACLOUD/Processing+JIRA+issues+with+commit+messages>

Thanks


author: gustavo_refosco
body: Hi,

I'm trying to understand where FishEye fits in your setup - could you please explain if you were intended to index your Bitbucket repository with FishEye, and then link FishEye to JIRA?

I'm wondering if you just ended up in a FishEye document about smart commits, which is why you are asking for it. If you already have Bitbucket directly linked to JIRA you can just enable smart commits for your Bitbucket repositories. Please refer to <https://confluence.atlassian.com/display/BITBUCKET/Processing+JIRA+issues+with+commit+messages> for further information and let me know if this is what you are looking for.

Regards,

Gustavo Refosco


Tags: fisheye-crucible-administration
How to search source files in FishEye?
Asked by Shelli:

Hi,

Is there a way to search the contents of the source files in a FishEye repository? I'm not looking for a match in a file name or commit message, but in the actual source file.

Thanks!


Answers:
author: Piotr Swiecicki
body: Of course, that is one of the core FishEye features. See <https://confluence.atlassian.com/display/FISHEYE/Searching+FishEye> for more information.

Cheers,


Tags: search

source
associate jira issues with code
Asked by Joe Sternlicht:

When JIRA hosted svn, we were able to see in an issue all the changes associated with that issue. What are using cloud version. We moved to our own svn server. What are our options? Do we need to move to bitbucket and will doing that show all the changes for a JIRA issue inside of JIRA, or inside of bitbucket? Can we use fisheye with our own svn server and tie changes to JIRA issues? Do we need to go to crucible and if so can we still use our own svn server or do we need to go to bitbucket?


Answers:
author: Timothy
body: > What are our options?

Your options are host everything yourself or don't host anything or do a mix match. They are all interconnectable.


Tags: fisheye-crucible-administration
associate jira issues with code
Asked by Joe Sternlicht:

When JIRA hosted svn, we were able to see in an issue all the changes associated with that issue. What are using cloud version. We moved to our own svn server. What are our options? Do we need to move to bitbucket and will doing that show all the changes for a JIRA issue inside of JIRA, or inside of bitbucket? Can we use fisheye with our own svn server and tie changes to JIRA issues? Do we need to go to crucible and if so can we still use our own svn server or do we need to go to bitbucket?


Answers:
author: Felipe Kraemer
body: Hi @javajoe,

Bitbucket only hosts Git repositories, so you will not be able to use it to host your SVN repositories.

Your best option is to add your repositories into FishEye, then integrate FishEye with your JIRA Cloud instance by following [this document](https://confluence.atlassian.com/jiracloud/integrating-jira-cloud-with-fisheye-735941388.html).

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer


author: Boris Berenberg
body: You can use your own server if your server can be accessed from the internet. Otherwise you can move to Bitbucket and then this document will apply: <https://confluence.atlassian.com/display/Cloud/Getting+started+with+Bitbucket+and+JIRA+Cloud>


Tags: fisheye-crucible-administration
How To Preserve Spaces in Crucible Comments?
Asked by Shelli:

Other than using the {code} tags, is there a way to preserve spaces in Crucible comments? I would like to format my comments, but when viewed, the spaces are collapsed and my formatting is lost.


Answers:
author: Felipe Kraemer
body: Hi @Shelli,

I have tried this myself as well, and I could not find any other tag that preserves spaces. You will need to continue using {code} tags.

Kind regards,  
Felipe Kraemer
Crucible adding files from other branch?
Asked by Steffen Breitbach:

When creating a review and adding a branch, Crucible will sometimes add files outside said branch, i.e. from an other branch. I have several reproducable examples of completely different FishEye repositories.

Why would Crucible do that in the first place?

How can I prevent Crucible from doing so?


Answers:
author: Steffen Breitbach
body: Hi Piotr,

I think I'll file a support ticket first as I do not want to share internal Information trough a bug. Maybe I can file the bug after the ticket. I hope that's ok.

What should I do to share the information? Are screenshots sufficient?

Regards

Steffen


author: Piotr Swiecicki
body: Would you be able to share those reproducible examples with us, so we can inspect in detail? Raise a bug in <https://jira.atlassian.com/browse/CRUC> ideally, please.

I have never seen such behaviour yet. Perhaps you want to view Review History (from the Tools cog) to double check the other files were not added by other review participants?

Kind regards,
Impact of not renewing crucible/fisheye licence
Asked by Rahul Aich [Nagra]:

Hi

I want to know the impact of not renewing our crucible/fisheye licence. i understand that without a valid licence i cannot upgrade to a version released after the expiry date and i also void myself from support.

But my question is despite these two limitations will I be able to continue using the product as i am using now. Will i be able to index new repositories and continue performing new code reviews?

Rahul


Answers:
author: user1648639125013
body: Hi Rahul,

Apart from the 2 points you mention;

* Inability to upgrade
* No longer qualify for technical support

Your application will function exactly the same as if you were still under a valid license.

As an extract from our [Licensing Documentation](https://www.atlassian.com/licensing/fisheye);

"*Our software licenses entitle you to perpetual use, and include 12 months of software maintenance (updates/technical support) commencing from the date payment is processed. Renewing your maintenance is entirely optional.*"

Kind Regards,

Chris


Tags: fisheye-crucible-administration

licence
Perforce file versions in Fisheye
Asked by martin wilkinson:

We have Perforce linked to JIRA via Fisheye. Fisheye seems to work in Perforce Changelists (even though it sometimes calls them Revisions), but the version (revision) history of a file doesn't seem to be visible from within Fisheye. I wondered if it was hidden away somewhere, or whether Fisheye only "knows" about the Changelist world?


Answers:
author: martin wilkinson
body: Hi,

Thanks for you reply. As the document describes, I can see the file history in terms of Perforce Changelists (called Revisions in Fisheye, presumably because this is the SVN nomenclature), but not in terms of file revisions/versions.

So in the attached screenshot, I can see the history of file "//freeplay/playHere/anchor.txt" as changelist 1739, 1742, 1743, 1859 etc, but not as revision 1,2,3,4 of the file.

It doesn't look like Fisheye retrieves this information; I just want this confirmed so that I don't waste time looking for it!  
Regards

Martin

[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Perforce-file-versions-in-Fisheye/qaq-p/20840?attachment-id=5772){#link_115ae905f4c2b8}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/274/1/p4.pdf){#display_115ae905f4c2b8_0}


author: Felipe Kraemer
body: Hi Martin,

Can you try to follow [this document](https://confluence.atlassian.com/display/FISHEYE/Viewing+a+file+history) in order to view the file history?

Kind regards,  
Felipe Kraemer