Confluence page and handy status macro is showing "Error: null"
Asked by Eric Biondo:

I have an article created and shared where our team uses the handy status macro. For some reason, randomly, there are many entries that just show "Error: null" and I cannot figure out why. There is nothing different that we are doing with these status's than we have been doing for a long time. In fact, we recently added several rows to a table and immediately after saving, some of them are showing Error: null

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/286264i19DC54A3F8E00230/image-size/large?v=v2&px=999 "image.png")  

Anyone have any idea what is causing this?


Answers:
author: Anastasia Bek _Stiltsoft_
body: Hi [@Eric Biondo](/t5/user/viewprofilepage/user-id/5340499) ,

I'm Anastasia from the [Handy Macros for Confluence app](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=error_null) thank you for using our app and raising the question! We'd appreciate hearing back from you in [our support](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Handy%20Macros%20for%20Confluence) to dive deeper into your use case and suggest solutions where applicable.  
Thank you, and have a lovely day!

comments: author: Eric Biondo
body: Hi [@Anastasia Bek _Stiltsoft_](/t5/user/viewprofilepage/user-id/5133158). I have opened a ticket with Atlassian who has opened a ticket with Stiltsoft support. It should have come from Avrahm K. Can you check into that?


author: Alexander Ovsyannikov
body: Hi [@Eric Biondo](/t5/user/viewprofilepage/user-id/5340499)

Unfortunately, we don't have access to it. Please add my email as a participant and I will able to reply. Thanks.


author: Anastasia Bek _Stiltsoft_
body: Hi [@Eric Biondo](/t5/user/viewprofilepage/user-id/5340499)

Thank you for raising a request with Atlassian Support. We can see it and my colleague Alexander is ready to jump into it. For doing so, we need his email to be added as a participant to the issue. We have asked for it in the Atlassian ticket. Please proceed with adding Alexander to the request instead of our support system auto-email address. We'll be happy to assist you.

Have a lovely Friday!


author: Eric Biondo
body: Hi [@Alexander Ovsyannikov](/t5/user/viewprofilepage/user-id/759500) and [@Anastasia Bek _Stiltsoft_](/t5/user/viewprofilepage/user-id/5133158) . I have "shared" the support request with Alexander myself, but not sure if that allows you to see it. I have asked Avrahm to also email it just in case. <https://support.atlassian.com/requests/CES-22491>


author: Dan Breyen
body: Hi [@Eric Biondo](/t5/user/viewprofilepage/user-id/5340499) welcome to the community! I did a quick search through Atlassian's Jira site and found this closed issue: [CONFCLOUD-54539](https://jira.atlassian.com/browse/CONFCLOUD-54539)

That looks like the error you are getting. I would suggest opening a ticket with Support (support.atlassian.com/contact) and reference that closed issue with any new information you can.

Hope that helps.


Tags: cloud

confluence-cloud