youngmon/atlassian-qna huggingface dataset:
Changing due dates in checklists on repeating cards
Asked by Donna Fox:

I have a card that repeats weekly. I would love the repeat to change the due dates on items in the checklist to the same day of the week for that new week.  

I've looked all through butler to see if this was possible in automation, but I can't seem to make it happen.  

Has anyone figured out how to do this?


Answers:
author: Iain Dooley
body: [@Donna Fox](/t5/user/viewprofilepage/user-id/3982964) you can kind of do this, but the "offset" between checklist items needs to be fixed, you can do it by setting the value in a custom field, then moving that value as you iterate through checklist items:

![2020-06-25 at 8.18 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/100479i63E2ED935519D9A3/image-size/large?v=v2&px=999 "2020-06-25 at 8.18 pm.png")

comments: author: Donna Fox
body: Brilliant! Thank you!


author: Paula Birchfield
body: I've been trying to make this work and I cannot get it to work on the checklist items in a card. The button, if I choose say, shift 10 days ahead, will shift the due date on the card, but I can't find a way to apply it to the dates on the checklist. HELP, please, we have a card with due dates for a product that gets repeated for new products and it would really be a great tood.


author: Paula Birchfield
body: I mean tool, not "tood", lol.


author: Iain Dooley
body: [@Paula Birchfield](/t5/user/viewprofilepage/user-id/4674887) can you post a screenshot of your rule so we can see how it differs from the example I provided?


author: Paula Birchfield
body: It's a production checklist for a particular book with deadline dates. I want to be able to use it as a template for other books but just shifting the dates out. I tried 10 days just to see how it would work.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/176423i3BA015F8E14157E5/image-size/large?v=v2&px=999 "image.png")


author: milynnus
body: \*\* sorry \*\* gave the wrong answer. I learn something and it is worth investigating how to change due date on checklist.

Update: realised I can't test without a business class profile and looks like the library I am using does not go beyond the base Trello features.


Tags: butler

checklist

repeat
How do I move cards to a new list from slack?
Asked by Marc Pongnon:

How do I move cards to a new list from slack?


Answers:
author: Keli
body: Hi [@Marc Pongnon](/t5/user/viewprofilepage/user-id/3982672)

It currently isn't possible to move cards to different lists using the Slack integration, I'm afraid! We have a page for [Slack App Commands](https://help.trello.com/article/1049-slack-app) with all of the Trello commands currently available in Slack. :)
trello slack alerts removal
Asked by tadiraman:

Hi,

We have a slack channel. It's linked with a Trello board alerts.  
We want to remove the trello alerts. Tried to remove the integration from Trello board and also from the Slack side, but no luck.

Our Slack admin tried the same, again no luck. One of the tricky part is, there might be other slack channels in our domain which still want the alerts to be functional (from a different trello board). So while we are doing this, we don't want to disturb other slack-trello integration in our domain.


Answers:
author: Jireh
body: Hi,

When you say you "tried to remove" the integrations, can you describe exactly what you did, and what happened? What happened when you tried \`/trello unlink\` on the channel you wanted to unlink? Did you get an error message?

comments: author: tadiraman
body: on "tried to remove",

I removed 'slack' from the 'power ups' in Trello.

When i tried '/trello unlink' i get ![trello-slack-err.png](https://community.atlassian.com/t5/image/serverpage/image-id/100372iE239414CBD87BE47/image-size/large?v=v2&px=999 "trello-slack-err.png")


author: Jireh
body: Great! So what happens when you try to link your Trello account?


author: tadiraman
body: Hi

I linked but could not remove it. So made my slack admin to remove the trello app from that channel. Still no luck!


author: Jireh
body: What does the admin see when they try '/trello unlink'? The same message that you saw?


author: tadiraman
body: yes. it said removed. but still after that getting the alerts from Trello. this is really annoying..


author: Jireh
body: Okay. Here's something your Trello team admin can try. If they go to their Trello team's settings, see if they see a header called "Slack Team Linking", and this change button:

![Screen Shot 2020-06-25 at 2.25.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100564i638032DB92704901/image-size/large?v=v2&px=999 "Screen Shot 2020-06-25 at 2.25.39 PM.png")Through that change button they can press "unlink" to unlink the entire team.


author: tadiraman
body: don't see an option like that.

only see an option to revoke Slack permissions for Trello Slack App
How to enable board members to easily understand colour labels
Asked by Andreas Otto:

I use colour labels for cards to display who should engage in certain topics.  
Obviously for newcomers it is not selfexplanatory which colour refers to which person using the common board.

Thus I?m wondering how I could assist those in need to easily understand that concept.

First I thought to fill in another list which is just displaying as a legend the colourcoding.  
However I assume there are other and better ways you have yet tried successfully...

Thx in advance!

Andreas


Answers:
author: Jireh
body: Hi Andreas,

If you go to the right hand menu on a board, click "More", and then "Labels", you can create a custom label with a color and name. When you add that label on a card, its name will show up too, like so:

![Screen Shot 2020-06-24 at 3.38.05 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100367i0FC6E4A70691F5A2/image-size/large?v=v2&px=999 "Screen Shot 2020-06-24 at 3.38.05 PM.png")

Hope that helps,

Jireh

comments: author: Andreas Otto
body: Thx a million Jireh...that does the job!!! Best wishes/ Andreas


author: Jireh
body: No problem! And one more tip: You can click on a label on the card front (like the screenshot is showing), and it will collapse all labels. This makes all labels a bit smaller and also hides the label name. To un-collapse them, just click the label again.


author: Andreas Otto
body: GREAT...good to know that too! Thx again Jireh!!
I cannot log in. Trello says there is no account associated with the email address.
Asked by Michael:

This just happened yesterday. I am using the same email address I have used for years to log in.


Answers:
author: Michael Pryor
body: If you contact us via trello.com/contact with a url to a board that you have in your browser history we can investigate and see what happened.

comments: author: Michael
body: I gave up on trello.com/contact when I got nonsensical automated responders to my issue. Aside from this community, I saw no helpful options, so your suggestion also makes no sense to me.

I was advised by a colleague to try a different email address than the one associated with my Trello account. For one of them, Atlassian suggested that I sign up. By doing this, I was able to recover the contents of my Trello account.

Keep your badges and try replacing them with some decent customer support.


author: Michael Pryor
body: I'm sorry you had a crappy experience getting support but glad you were able to get into your account.

I'm the cofounder of Trello - so your feedback is helpful and apologies for the subpar support experience.


author: Michael
body: I would still like to know why I got locked out of my account. I can provide a URL to one of my boards but I still don't understand where at trello.com/contact you were thinking of. You didn't say to post it to the community and Ask Trello Support doesn't seem like a good idea since it only gives canned replies. This still matters, because I'm trying to decide whether to continue recommending Trello to others in my organization, not to mention continuing with it myself.


author: Michael Pryor
body: Hi, if you ask a question after clicking "Ask Trello Support" and the automatic answers don't answer it then there is a button at the bottom of that pop up window that says "Contact Support" (scroll down) and it will take you to a form where you can email us. I don't want you to post personal info in the forum because the forum is public.
Billing
Asked by Brandy Brewer:

I need all of this cancelled!!! I am only a DOCTORAL student and did not understand that I would be BILLED FOR EACH USER. My account had been overdrawn MULTIPLE TIMES DESPITE having reached out to this platform MULTIPLE TIMES. I NEED HELP


Answers:
author: Michael Pryor
body: Hi Brandy, please contact us via <http://trello.com/contact> and we'll process a refund.

comments: author: Iain Dooley
body: [@Brandy Brewer](/t5/user/viewprofilepage/user-id/3982216) since you mention that you've reached out multiple times, I just thought I'd let you know that when you ask Trello support and get the automated widget with a bunch of answers, you can scroll all the way to the bottom and click "contact support" to submit your request to the Trello team, I've seen comments from a few people on here mentioning that they had trouble navigating the new contact page to actually submit a question to the support team:

![2020-06-25 at 8.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/100485iC5BE92B49CD0E60C/image-size/large?v=v2&px=999 "2020-06-25 at 8.31 pm.png")
[??] ???? ???? ??????!
Asked by ???:

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Answers:
author: ???
body: ??? ???? ??? ????

????? ???? ?? ??? ??? ?? ???? ??? ?? ??

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author: ???
body: ?????? ???? ???? ??? ????


author: Soumyadeep Mandal
body: [@???](/t5/user/viewprofilepage/user-id/3982207) ,

Welcome to the community!

Please read this documentation and follow the steps <https://help.trello.com/article/745-is-trello-available-in-other-languages>

comments: author: jeongbeom
body: ??? ??? ????.


author: Soumyadeep Mandal
body: Hi [@???](/t5/user/viewprofilepage/user-id/3982207) ,

Happy new year!

If it doesn't work use a translator plugin for the browser!


author: ???
body: ???? ????? ????, ?? ??? ????? ???.

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???? : <https://taskworld.com/>

???? ???? ????? ????? ????.

?? ????? ?? ?????. (Confluence, JIRA ?..)


Tags: language-kr

language
Missing Member on Copied Card
Asked by Simon Eyre:

Hi There -

I have a rule that on creation of a new card, it checks the comments for keywords and then creates another card based on the content.

Those comments also contain an "@username" field to assign a User as a member. It'll always assign the member to the parent card however depending on the order within activity, if the card is copied (with comments) before the member is assigned the child card doesn't inherit the member (not does it autodiscover the User and add as a member).

An example Activity Log - all happening at the same time by rules:

Person1 copied this card from Template

Person1 - Comments pasted in

Person1 - Ticked todo list item1

Person1 - Added Person2 to this card (found from "@Person2" in comments)

Person1 - Ticked todo list item2

As a second and third rule run to make a copy of the ticket based on the ticked items, one will miss the Member and the other will copy him over. I would have thought that copied ticket would have just read the comments again and added the member, but it doesn't happen...

Any advise on how to stagger this better?

Thanks


Answers:
author: Iain Dooley
body: [@Simon Eyre](/t5/user/viewprofilepage/user-id/3982092) this seems like you're using Butler Bot rather than the new integrated Butler is that correct? If so, the reason it doesn't just react to the comments pasted into the copied card is because Butler Bot doesn't allow command chaining (which NewButler does). You could add this NewButler rule to do the comment thing:

![2020-06-25 at 8.37 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/100486iE3D94227C5070F9E/image-size/large?v=v2&px=999 "2020-06-25 at 8.37 pm.png")

comments: author: Simon Eyre
body: Thanks Iain - I'll check into this.


author: Simon Eyre
body: I was able to confirm that I am using the built in Butler, it's not in or from the 'power-ups'.

I also tried adding the rule, but it is not getting triggered. I need to do some more testing with it, try and spot why.


author: Iain Dooley
body: [@Simon Eyre](/t5/user/viewprofilepage/user-id/3982092) Hmm okay are you able to post a screenshot of your rule?


author: Simon Eyre
body: I don't have a specific rule that adds the member from the comments of the 'parent' card. When a new comment is pasted in, it just works. That single pasted comment is basically a CSV file that contains the [@username](/t5/user/viewprofilepage/user-id/1677494) statement as well as a list of trigger words to run other actions. One of those action examples is below:

*when a comment containing "\\"Build Project\\"" is posted to a card in list "Project Client", check item "Build Project" in checklist "Products", copy the card to the top of list "Builds", rename the card to "{cardname} - Build", remove the "Products" checklist from the card, and add the "Build Checklist" checklist from card "Build Template" to the card*

Thanks for your help here.
What is MS SQL Max Degree of Parallelism recommended by Confluence?
Asked by Den!77kev1019:

WE are using 8 CPUs, but we set the MADP to 1. Wha do you guys recommend?


Answers:
author: Pramodh M
body: Hi [@Den!77kev1019](/t5/user/viewprofilepage/user-id/4585687)

It depends on how many number of users you have in your instance, Having a separate DB server and setting the MADP to 0 will keep the server performance at its best and your users will be happy with the good instance.

Why do you want to restrict that?

And here's the Atlassian recommendation on performance tuning your servers

<https://confluence.atlassian.com/doc/performance-tuning-130289.html>

Let me know if you have any queries

Thanks,

Pramodh


Tags: confluence-server

server
confluence - Wikipedia page navigation
Asked by Gavin:

Does confluence have the ability to do this.

<https://en.wikipedia.org/wiki/Category:Names_of_God>

* Take pages by labels and create a page like this
* is it possible to have a linear page.
  * top of the page navigation of A - Z
    * link those targets and goes down to the corresponding letter and shows the subsequent page?

Thanks


Answers:
author: Brant Schroeder
body: [@Gavin](/t5/user/viewprofilepage/user-id/4353536)

We do something similar with labels. We add labels to all our pages and then have a topics section that uses the labels list macro to display the labels in that space. I think this would get you really close to the page you shared. See the screenshot below.

![Capture2s.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/180119i85C8BF446DD47D60/image-size/large?v=v2&px=999 "Capture2s.PNG")

comments: author: Gavin
body: thanks for the response.

Is there a way to drill down in the labels and actually get a page with a page title view of all the pages that have those labels?


author: Gavin
body: also, can you subset this label page by stating all pages have to have labelA.


author: Brant Schroeder
body: If you click on the label it will display all the pages associated with it on the search. No way to have the pages displayed under the label.


author: Gavin
body: I was looping back to this I see you can add all labels in the space. This collects the labels and creates a list. Is there way to collect the labels and display the page name?


Tags: confluence-server

server
I want to use insert page on a public page but hide the inserted pages in the navigation pane
Asked by Sydney Edlund:

I have several pages with reusable text that I'm using throughout my knowledge base site. Although it is currently a private site, it will eventually be public. I want the public to be able to see the content of the inserted pages but I don't want the inserted pages to show up in the navigation pane. When I restrict permissions on my reusable text pages, they disappear from the navigation pane for the public, but the macro also cannot display their content.

For example, I have a page that just says "No additional information provided." On my knowledge base pages where there are no additional instructions in the section we call "Guide for Use," I use an "insert page" macro to display this text so that if we eventually decide to change how we say this, I only have to update it in once place instead of dozens. I do not want any of my reusable text pages, including "No additional information provided," to show up in the left-hand navigation pane for public users because it's confusing.

Is there a way to solve this problem?


Answers:
author: Andrew Dildy
body: Hi [@Sydney Edlund](/t5/user/viewprofilepage/user-id/2110214),

Only the descendants of a space's Overview (homepage) appear in the page tree.

You can move your reusable pages to be siblings of the Space Overview. This effectively hides them from your users if navigating using the sidebar.

The easiest way to do this is in Space Settings -\> Manage pages -\> Reorder. On this page you will be able to drag and drop the pages outside of the Space Overview's tree as well as access them if you need to edit them.

comments: author: Sydney Edlund
body: Thank you so much! This seems to have worked perfectly.


author: Andy Gladstone
body: [@Sydney Edlund](/t5/user/viewprofilepage/user-id/2110214) I am afraid in your setup it cannot be done.   
See the note regarding page permissions in the macro definition page.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/>


author: Brant Schroeder
body: [@Sydney Edlund](/t5/user/viewprofilepage/user-id/2110214) You will not be able to hide the pages in the navigation. We have had the same issue and the way that we solved it was to create page excerpts and then use the insert excerpt macro. <https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/>

This allowed us to create excerpts on one page that could be updated and update content across all the pages. It also did not create pages we did not want in the navigation. To help manage our master excerpt pages we created a page that we listed them on with the excerpt that it housed. This page we locked down using page restrictions so only our internal team would see it. <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>


Tags: cloud

confluence-cloud
Why does the Calendars for Confluence installation keep failing
Asked by Steve Hyland:

Trying to install Calendars for Confluence to provide us a team calendar, but the installation keeps failing. Any suggestions?


Answers:
author: Fabian Lim
body: Hi [@Steve Hyland](/t5/user/viewprofilepage/user-id/4704011)

Welcome to the community!

Do you have any logs or error messages that you can share?

Regards

comments: author: Andy Gladstone
body: [@Steve Hyland](/t5/user/viewprofilepage/user-id/4704011) it would also help us if you could tell us what platform and tier you are on.

1. Server
2. Data Center
3. Cloud
   1. Free
   2. Standard
   3. Premium
   4. Enterprise


Tags: cloud

confluence-cloud

jira

jira-cloud
Como pesquisar tarefas por categoria via jql?
Asked by Gabriel Gois:

Preciso pesquisar por jql as categorias no confluense tem como?


Answers:
author: Fabian Lim
body: Hi [@Gabriel Gois](/t5/user/viewprofilepage/user-id/4729154)

It depends on the customfield that you are using. If you have a field called category then use "category = some value" in your jql.

That being said, if you want to add it to confluence, use the jira issue filter macro.link: <https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/>

Regards


Tags: cloud

confluence-cloud
How do I subscribe to Confluence Monthly Digest?
Asked by Randy Walsh:

I would like to receive the Confluence Monthly Digest email that announces new features, articles, etc. How do I change my settings to get these emails?


Answers:
author: Andy Gladstone
body: [@Randy Walsh](/t5/user/viewprofilepage/user-id/4551224) welcome to Confluence!

You can adjust your subscription settings by clicking subscribe on the Confluence Blog!

<https://www.atlassian.com/blog/confluence>

comments: author: Andy Gladstone
body: And get ready for oodles of info and fun stuff about our favorite Collaboration Tool each month!


author: Oto Tabares
body: If you ever want to subscribe to other Atlassian digests or newsletters, visit the email preferences center via this link: <https://id.atlassian.com/manage-profile/email>.

Free gold! ?

![email preferences center.png](https://community.atlassian.com/t5/image/serverpage/image-id/287268iEDBC148AB2C35C29/image-size/large?v=v2&px=999 "email preferences center.png")


Tags: cloud

confluence-cloud
how we can add an already established user that?s in the LDAP directory to the Confluence Internal D
Asked by Bill:

how we can add an already established user that's in the LDAP directory to the Confluence Internal Directory?


Answers:
author: Nic Brough -Adaptavist-
body: Confluence uses the directories in the order you put them in the directory list.

It's not quite as simple as that, but it does seem to work like that. Imagine you've got a user called Charlie, and three directories in this order in the list:

* LDAP1 (Charlie isn't in this one)
* LDAP2 (Charlie is in this one)
* Internal (Charlie is in here too, with an identical login id)

When Charlie tries to log in, or you're looking for Charlie in a search, or to display their name, or group membership or whatever, Confluence effectively scans top to bottom through the list. It won't find Charlie in LDAP1, but when it finds them in LDAP2, it stops and uses that record for Charlie.

If you change the order so that:

* LDAP1
* Internal
* LDAP2

Charlie will be read from the internal directory instead, as it's the first one found.

So, you need to be very careful if you want to have duplicate users, because Confluence will only recognise and work with the first one it finds.

Confluence will not let you add duplicate users though - it searches through all the directories and stops the creation as soon as it finds Charlie in any directory.

So, with that warning noted

To create Charlie in the internal directory, plan a few minutes down-time, as you're going to break people's access temporarily.

Given my example directories above, but with Charlie only being in LDAP2 at the moment and not having an internal account:

* Log in as an administrator. But as an administrator account that is **not** in LDAP2 - it must be an admin in the internal directory or LDAP1.
* Go to Admin -\> User directories
* Disable LDAP2
* Add Charlie (you will be asked which directory to create in, if you have more than one writable directory - select internal, of course)
* Re-enable LDAP2
* End the down time

comments: author: Bill Bailey
body: BTW, we rely on this happening for when our connection to Active Directory dies, Confluence falls back to my internal admin user account so I can gain access to fix the issue. The only issue is I have to also remember that password as that is also stored with that account. ;-)


Tags: confluence-server

server