youngmon/atlassian-qna huggingface dataset:
Exports to PDF
Asked by ??? ??:

I exports Confluence written in korean to PDF.

I have three question about the exporting .

1. When exports PDF, disappears korean "?", "?", "?".

2. When save the exported file, all the text disappears.

3. I don't use page numbering. Below code customized.

<br />

HTML - PDF Layout: Footer Section  

<br />

\<span id="pageNum"/\>

CSS - PDF Stylesheet  

<br />

#pageNum:before  
{  
content: counter(page);  
}


Answers:
author: Srinatha T
body: Hi [@??? ??](/t5/user/viewprofilepage/user-id/4932134) ,

Welcome to Atlassian community.

I think you will have to upload the language font for it to work . You can follow the below URL which has the steps:

* [Create-a-pdf-in-another-language](https://confluence.atlassian.com/doc/create-a-pdf-in-another-language-175473.html)

I hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: ??? ??
body: I don't find the cog icon and General configuration.

Is there confluence space? or folder?


author: Srinatha T
body: [@??? ??](/t5/user/viewprofilepage/user-id/4932134) Looks like you do not have admin rights. Can you contact your system admin and ask them to fix it for you ?


Tags: cloud

confluence-cloud
Confluence people
Asked by Lushiyu:

How to use people from other groups instead of showing members of Confluence user group in "People" on Confluence title bar. Also, how to show all the users, thanks.


Answers:
author: Ozhan
body: Hello [@Lushiyu](/t5/user/viewprofilepage/user-id/4932155)

To search for a particular person, type their first name and/or the last name into the search box and choose**Search** . Please do not forget the people directory does not include users who can log into Confluence using [external user management](https://confluence.atlassian.com/doc/manage-users-151516.html) if they have never yet logged in.

To see everyone who uses your Confluence site, you can choose **All People**.

Please refer to the below documentation for more details:

<https://confluence.atlassian.com/doc/search-the-people-directory-201706.html>

Cheers!

comments: author: Lushiyu
body: May I ask whether users synchronized from JIRA can be displayed? Thank you.


author: Ozhan
body: Hello [@Lushiyu](/t5/user/viewprofilepage/user-id/4932155)

If you are using Jira as a user directory for Confluence, you can only view the users on the Confluence People page who logged into Confluence at least once. You can not view other users who never logged into Confluence.

**P.S:** Please do not forget Jira users need to be added to either the confluence-users or confluence-administrators group on Jira to be able to login to Confluence.

I hope this helps you.

Cheers!
"Applicatrion Tunnels are here: Connect Cloud and Server/DC securely while you migrate"?????????????
Asked by Chihara:

Jan Ambroziewicz???????

"[Application Tunnels are here: Connect Cloud and Server/DC securely while you migrate](https://community.atlassian.com/t5/Enterprise-articles/Application-Tunnels-are-here-Connect-Cloud-and-Server-DC/ba-p/2029023) "

????????????????????????????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

????????????????????????????????????????????????????????????????????

* <https://support.atlassian.com/ja/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/>

????????????????


Tags: language-ja
I am a ORG ADMIN, but I can't receive product request from my member
Asked by VictorLee:

I am a ORG ADMIN, but I can't receive product request from my member,

My member has requested, but I did not receive email

I go to "Access request" page, display "You don't have any pending access requests."

My english is not very well, I hope it is clearly enough.

Thank you.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@VictorLee](/t5/user/viewprofilepage/user-id/4931975) ,

welcome to the Atlassian community!

you need to be a Site Administrator to see those requests. Please, take a look to the following article <https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html>

Browse and request apps {#toc-hId--554789294}
---------------------------------------------

The way you do this differs depending on whether you're using a self-hosted Server or Data Center application, or a Cloud product.

### Browse and request apps in Atlassian Cloud {#toc-hId-135772180}

To request an app in a Cloud application:

1. Select **Apps** \> **Find new apps**.
2. Browse available apps, or search for a specific app.
3. Select **Try it free**.
4. Add an optional message for your site administrator. It's a good idea to explain why the app would be useful.
5. Select **Submit request**.

![](https://confluence.atlassian.com/upm/files/781394968/1115150436/1/1649118696233/UPM-request-app-cloud.png)

++***Site administrators can view requests and subscribe to apps.***++

Hope this helps,

Fabio

comments: author: VictorLee
body: Fabio,Thank you for the direction, I'll go and figure this out.


Tags: cloud

confluence-cloud
Filter Table or Table Transformer - Sumproduct Formula
Asked by Emily Berg:

Hello,

I have a large table with a "QTY" column and other columns identifying inclusion of the QTY (labeled as "A", "B", and "C" below).

I would like to create a "Total" row using the Sumproduct formula - add the QTY when the column contains an "X".

Thank you for your time!

![desired_output.png](/t5/image/serverpage/image-id/197801i284A7572E32BB03C/image-size/large?v=v2&px=999 "desired_output.png")

Regards,

Emily


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Emily Berg](/t5/user/viewprofilepage/user-id/4210574) ,

We can suggest using the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro for your case:

![Wed 14-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/197876iF95C8B0A9DA14530/image-size/large?v=v2&px=999 "Wed 14-3.png")

![Wed 14-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/197877i63C3ACD08DA36E25/image-size/large?v=v2&px=999 "Wed 14-1.png")

SELECT  
"Total" as 'QTY',  
SUM(IF(T1.'A' = "X", T1.'QTY', 0)) AS 'A',  
SUM(IF(T1.'B' = "X", T1.'QTY', 0)) AS 'B',  
SUM(IF(T1.'C' = "X", T1.'QTY', 0)) AS 'C'  
FROM T1  
UNION CORRESPONDING  
SELECT \* FROM T1

![Wed 14-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/197878i7200F11375BB6990/image-size/large?v=v2&px=999 "Wed 14-2.png")

Hope this helps.

comments: author: Emily Berg
body: [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) - this is awesome, thank you!!

Emily


Tags: confluence-server

pivot-table

server

sum

table-filter

table-transformer
Is there a way to track how many users use each app in Confluence Server?
Asked by Scott Spinali:

I looked through the admin tools and could not find anything that would allow me to monitor how many users used each application. Is there a spot in the website where I can find this or a SQL query that I can run in the database? Thank you in advance!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The short answer is "no".

An app could be providing any number of functions in all sorts of different ways. For you to report on that, you would need to write code (or SQL) for each app. The marketplace currently returns 950 hits for "Confluence Server apps"

Of course, it is more complex than that. A lot of apps do "macros", so you can get a good proxy by looking at Confluence's "macro usage" report. It won't tell you "users", but "pages using a macro from an app", but that's useful data.

The harder ones are the ones that add reports or functions that don't go into the data.

If you're willing to do some log analysis, you could start looking at your access logs, so you can see what app URLs are being hit.

But, after some macro/log/looking-at-functionality review work, you will find a "diminishing returns" curve in your investigations and may find "turn it off and see who screams" is worth it.

I should ask - why are you looking for this information?

comments: author: Scott Spinali
body: Thank you for your reply, I really appreciate your well thought-out answer!

I am asking in the case that one migrates from server to cloud and they want to know which applications should be moved to the new site. In the effort of keeping costs down, it is preferable to not pay for any applications that only a very small fraction of the group actually use.


Tags: confluence-server

server
Jira & Confluence: Variable Sharing & Syncing Between Both
Asked by J P:

**Context:** Across product operations there are so many variables...

* Date... so many dates
* Links... feature docs, press releases, help articles, prototypes, research efforts, etc.
* "Dropdowns"... statuses, risk levels, trend summary, personas, release types, verticals. etc.
* People... lots of folks in different roles at different stages.

**++Question++: Is there a way or a third-party plugin for "syncing" defined variables between Jira (epics or another issue-type)?**

Confluence templates + properties + property reports are nice... as is the ability to create lots of fields in Jira... but is there a way to map a Confluence page fields to Jira issue + field so there is little-to-no double entry between the two?

I am not sure if this question belongs in the Confluence, Jira, or both groups.


Answers:
author: Brant Schroeder
body: [@J P](/t5/user/viewprofilepage/user-id/880038)

There is nothing delivered in the products that allows for this. I also do not know of any apps that provide that functionality. I would suggest submitting a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: cloud

confluence-cloud
No site or space themes available?
Asked by Annholm Annholm:

I cannot find a single theme to install from the marketplace and do not understand why there is even an option to install a**site theme**? Does anyone know if there exists any themes of if they are possible to create somehow? I searched and could only find requests from years ago but no updates.

I did find that Refined Toolkit provides a *space* theme, although it only affects the page portion (not sidebar). It is the only theme I have found that also includes the page options/buttons.

Does anyone know if there are other themes than Refined Toolkit that also affect the page options/buttons and as Refined Toolkit, extends across the entire page? (Other addons I've found only appear as containers on the page and leave a margin and the page buttons untouched).

Most of all I would like a theme that affects the whole UI, such as Refined for Confluence server but I suppose such addons do not exist for cloud? (I know Refined and others have had to develop a second site to display their theme on instead).


Answers:
author: Srinatha T
body: Hi [@Annholm Annholm](/t5/user/viewprofilepage/user-id/4887406) ,

Welcome to Atlassian community.

I did a quick search and could find the below

1. [html-macro-themes-for-confluence-cloud](https://marketplace.atlassian.com/apps/1221470/html-macro-themes-for-confluence-cloud?hosting=cloud&tab=overview)
2. [content-viz-cards-org-charts-news](https://marketplace.atlassian.com/apps/1224103/content-viz-cards-org-charts-news?hosting=cloud&tab=overview)

I hope the above helps. Have a good day!

Thanks,

Srinath T

comments: author: Annholm Annholm
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)from what I can see these are both just content macros, i.e. they do not affect the entire page and yet less the space and not at all the global UI.

Why is there a theme option if there are no themes at all and no possibility to create any?


author: Annholm Annholm
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)?


author: Srinatha T
body: [@Annholm Annholm](/t5/user/viewprofilepage/user-id/4887406) , yes, I tried some macros and could not change the UI completely. At this moment I am not sure if we have any such option. All the different ways to change the look and feel of confluence is listed on the below page. You might want to check on that.

* [Change-the-look-and-feel-of-confluence-cloud](https://support.atlassian.com/confluence-cloud/docs/change-the-look-and-feel-of-confluence-cloud/)

Thanks,

Srinath T


author: Annholm Annholm
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)can you talk to the team about this? Why would they want to offer an option that doesn't exist?


Tags: cloud

confluence-cloud

theme

user-interface
How to Share Drafts w/ Other Collaborators in Knowledge Base?
Asked by Brandy Bednorz:

We are currently on the free plan of Confluence, which may be impacting what we are trying to do.

The problem: I create a Draft in our Knowledge Base. I would like another member of our Confluence to review the article. My coworker does not see any of my Drafts on the Drafts page. The way we've found for them to see my Drafts is if I send them a direct link to my Draft, they request permission to see it, I grant them permission through an email request, and then they have permission to that one Draft. This is not an ideal process.

Question: Is there some way to give multiple people access to ALL drafts? Is there a setting somewhere to give everyone access or a way to invite people easier? Is this a limit of the free plan?

I have seen some screenshots where there is a + button next to the user's icon to add people to the draft, but I do not have this + button. ![Knowledge Base Drafts Pic.png](/t5/image/serverpage/image-id/197778iCFDA817657FE6E8E/image-size/large?v=v2&px=999 "Knowledge Base Drafts Pic.png")

Any assistance is appreciated. Thank you.


Answers:
author: Ollie Guan
body: Hi [@Brandy Bednorz](/t5/user/viewprofilepage/user-id/4911833) ,

Your screenshot looks like Jira not confluence?

[Invite guests for external collaboration](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/)

![QQ??20220518103619.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/197807i04D461A65E971132/image-size/large?v=v2&px=999 "QQ??20220518103619.jpg")

comments: author: Brandy Bednorz
body: Hello, [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) . Thank you for taking a look at my question.

We're using Confluence as a Knowledge Base which links to our Jira. Admittedly I'm not familiar with Confluence so I assumed that the Knowledge Base was Confluence. Should I ask this question in the Jira community instead?


author: Ollie Guan
body: Hi [@Brandy Bednorz](/t5/user/viewprofilepage/user-id/4911833) ,

No, you don't need to move or recreate an issue, it's just that I see the Jira logo in your screenshot, not Confluence, so I have some doubts.

By the way, when you create a new page and haven't published it, you can't share it with any users inside/outside the system through the method in my screenshot?


author: Brandy Bednorz
body: Hello [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) ,

I took a look at inviting guests, but Guests are only available on the Premium plan. We are on the free plan and probably not going to be upgrading at this time.

Also, my coworker who is supposed to review the drafts is a Collaborator so I am not sure why I would invite them as a guest. I would not want to pay twice for 1 person.


Tags: cloud

confluence-cloud

knowledge-base
How do you remove an app that will not load app details?
Asked by jeremyn:

We recently started a trial of Confluence Cloud and the first thing we've done is install the apps we plan on migrating when (or I should say if) we move over.  

One of the apps said it was installed, but when we go to Manage apps and expand the "Loading app details" spinner just goes on forever (well, not forever, but I've waited over 30 mins on multiple occasions). Every other app's details load fine.  

So if this was on Server we could have just gone in and manually ripped it out, but here it seems that if an app fails to install properly we are stuck since I can't uninstall if I can't get the app details to load.  

Any suggestions?


Answers:
author: Addie Hutchins
body: Having the same problem. None of the 3rd party apps I downloaded from the marketplace are working and when I try to delete them it just spins and spins.


author: Andy Gladstone
body: [@jeremyn](/t5/user/viewprofilepage/user-id/4907373) welcome to Confluence Cloud. Sorry it's been a rough start.

Have you tried this on multiple browsers, or in Incognito Mode in Chrome? Often a certain tool or element may not load properly on one browser, but works well on another.

If you have tried that, and it still does not work, have you tried contacting the app vendor's support?

comments: author: jeremyn
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) - Hi thanks for the quick response, we tried it in Chrome, Edge and Chrome Incognito. I did reach out to the vendors support.  

I really wish there was a way (other than restoring a backup?) to force remove (or disable) a non responding app. Seems the app's functionality shouldn't dictate the ability to manage it.


Tags: cloud

confluence-cloud
Freeze page section or make section/panel/TOC float
Asked by Annholm Annholm:

Is there any way to freeze a page section/column while letting the rest of the page scroll? I'd like to have a floating / fixed table of contents (also useful for notes, warnings or similar) that remains on the screen at all times while the user scrolls through the page. It can be a top section or a side section of the page that is frozen, similar to freezing a header row in a table, only that this should instead freeze a portion of the page.

Is there any addon that can do this?


Answers:
author: Shannon S
body: Hello Annholm,

Thank you for raising this request on Atlassian Community! I wanted to share our open feature request for the same:

* [CONFCLOUD-38971](https://jira.atlassian.com/browse/CONFCLOUD-38971) *Freeze/Lock Sections in Confluence Page*

Please add your vote and watch the ticket if you're interested in future updates.

I'm not aware of any apps that allow that functionality. Hopefully, a vendor can recommend one to you!

Take care,

Shannon \| Atlassian Community Support

comments: author: Annholm Annholm
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

I have voted. Hadn't seen that one before but I have seen at least 5 other issues with the same feature request. I have not seen any action though. Is it hard for Atlassian to provide this functionality? To freeze a page column seems pretty basic and you have numerous users requesting it.


author: Shannon S
body: Hi Annholm,

I found similar requests, but they referred to tables instead of page sections. If you find similar requests on the Jira site, can you link those? Then, I can merge them into one case to prevent duplicate efforts.

Unfortunately, I don't know how difficult it is for the development team to implement such a feature, but other factors could be tying up the team's resources. For example, the ones mentioned in our [new features policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

However, thank you for your suggestion! It's much appreciated.

Take care,

Shannon \| Atlassian Community Support


author: Annholm Annholm
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046)is the development team not watching here? And are you not in touch with them? I think any answers would be helpful only if they come from the people who can affect the issues being discussed. Can we count on that issues raised here reach the team?


Tags: cloud

confluence-cloud

freeze

section

table-of-contents
Custom layout of confiforms form for modification
Asked by dconrad:

We have a Confiforms form that is a user profile and contains several fields but also a couple file upload controls. It is a custom layout so that we can make it look good but am struggling with the best way to allow users to return to the page to periodically make changes while also retaining the uploaded files. If you use the standard editor from the admin control then the form is rendered with the attachments and it retains them (and allows them to delete them) easily. How can this be duplicated while using a custom layout?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Custom layout for edits are not supported in ConfiForms cloud as of now. Mainly because of the limitation set by the Confluence editor (dropping support for nesting bodied macros)

<https://jira.atlassian.com/browse/CONFCLOUD-68323>

Alex


Tags: cloud

confiforms

confluence-cloud
I have some questions about this app, its not clear from the description
Asked by Craig Duffy:

Hi, some questions about this app:

1. It looks like its a "legacy editor only". Is that in reference to the old-school editor that is no longer used in Confluence, and has been replaced by the new editor a couple years ago?
2. the reviews seem to say that a lot of people have installed this, but they cant figure out how it works. What's up with that? Considering it is free and the most downloaded of all the sharepoint apps, maybe those issues are not that common?

Thank you!


Answers:
author: Clark Everson
body: Hi [@Craig Duffy](/t5/user/viewprofilepage/user-id/4931136)

For number 1. are you referring to confluence itself or a third party app? If a third party please share the app

However the legacy editor is sometimes on certain pages if they are old and need to be upgraded

2. It sounds like a third party app but I don't see a link to the app in reference as mentioned above. Depending though on your companies security stances, Free Apps are hard to recommend. Free apps aren't always updated when security vulnerabilities are found and most companies don't have SLAs for their free apps.

Best,  
Clark

comments: author: Craig Duffy
body: Hi, I thought it listed the app, sorry about that. I am talking about this one

[https://marketplace.atlassian.com/apps/1221882/microsoft-onedrive-for-business-legacy-editor-only?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221882/microsoft-onedrive-for-business-legacy-editor-only?hosting=cloud&tab=overview)

It appears to be an Atlassian-created app.

Thanks


author: Clark Everson
body: So in this case, the app itself is fine. However it is only going to work with pages you have in the Legacy editor. You may or may not have pages in the Legacy editor and if they aren't you can't switch back to it.

You can request that feature here: <https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031#M168595>

So with that said I don't think this is a viable app unless you're on a na old Atlassian Cloud instance pre-2020

My recommendation would be to look at third party vendors and if the function is absolutely needed then pay for the app. I would not recommend a free one unless made by Atlassian, but the one made by Atlassian will only work for so long.

I would also recommend looking at Cloud Security Participant Apps only


author: Craig Duffy
body: Great, thank you for confirming. The documentation that I saw didnt make it very clear what exactly was meant by the legacy editor. thanks for confirming.


Tags: cloud

confluence-cloud