youngmon/atlassian-qna huggingface dataset:
Confluence Data Center Cluster on Azure Kubernetes Service
Asked by Tom Scholten:

A Confluence Data Center Cluster has to be implemented to serve a fluctuating 15000 concurrent users. Kubernetes is chosen as the orchestrator for managing the instances needed for the load. Currently, a cluster is running as a proof of concept with three nodes. All is working fine, except for the administrative functions.

When secure administration sessions are turned on in the security configuration, there are issues regarding a security token that is invalid when making any change. After some research, this issue is most probably in relation to the WebSudo token that is sent in the request. When secure administration sessions are turned off, changes show an error that the session has expired.

Because of the load balancer that is on top of the three pods that are running, there is a small possibility that the request is sent to the same instance as before. In that case, it is actually possible to make changes. Based on this, there is probably a key for the administrative functions that is stored on the instance and is not shared between.

How should this issue be fixed? What is the location of the keys of the adminstrative functions an could it be volume mounted between pods?


Answers:
author: Reto Gehring _Valiantys_
body: Hi Tom,

Just to be sure, did you configure session affinity? You should configure the setup in away that once logged-in the session is always sent to the same node.

Reto

comments: author: Tom Scholten
body: Hi,

I added the sessionAffinity to the definition.

```
spec:
  sessionAffinity: ClientIP
  sessionAffinityConfig:
    clientIP:
      timeoutSeconds: 900
```

Any recommendation on value for timeoutSeconds? Since this will also be used for regular users not using the administrative functions.


author: Reto Gehring _Valiantys_
body: That's a tricky question.

The websudo will last for 10 minutes by default.

The user session on Confluence will be maintained over 60 minutes of inactivity by default.

Depending on your security requirements this might change.

If you keep the defaults, I would keep the session affinity slightly higher than 60 minutes.


author: Gefter Chongong
body: Tom,

Could you share with us your k8s manifest? What cluster discovery mode you are using and how you configured cluster peers.

Thanks

comments: author: Phong V? Qu?c
body: Yeah, would like to see the manifest as well...

We got some problem with cluster discovery mode in GCP.


Tags: confluence-server

kubernetes

server
Files & images does not work
Asked by cathy.c:

Hello guys, insert / into a page and the choice Files \& images appears.

I click it and nothing happens.

Why ? please help, as it simply does nothing and provides no indication of what the problem is.

Thanks,


Answers:
author: Fabienne Gerhard
body: Hi [@cathy.c](/t5/user/viewprofilepage/user-id/3806640)

can you give us a little bit more information.

Is it Cloud or Server?

Did you try to Drag and Drop a file?

Can you save the page?

comments: author: cathy.c
body: Hello Fabienne,

Server based.

Drop image into what? There is nothing there.

I have seen what you refer to, on another persons Confluence, but it does not work for me.

See below images.

![Atlassian Files and images not working.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/91363i921B63A7DA1BA7E1/image-size/large?v=v2&px=999 "Atlassian Files and images not working.jpg")


author: Fabienne Gerhard
body: Hi [@cathy.c](/t5/user/viewprofilepage/user-id/3806640)

thanks for the information. From your pic it seems like it's not on-premise (server) but Cloud solution because of the usage of '/' in the new editor.

Did you try to put in the Pic using the pic from the bar?![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/91414i21590D12650B6DA7/image-dimensions/89x45?v=v2 "image.png")Does this work?

How do you click? Using your mouse or Enter? I made the experience that this sometimes makes a problem.

Drag and Drop I meant just take a pic from your explorer and drag it with your mouse in your site in editor mode. This is a really fast method.


author: cathy.c
body: Hello,

* Did you try to put in the Pic using the pic from the bar? I don't see it, even on the drop down view more, it isn't listed.:

![Confluence Bar.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/91587i38F039087C9C4D76/image-size/large?v=v2&px=999 "Confluence Bar.JPG")

* How do you click? standard mouse use, left click.
* Drag and Drop: if I drag and drop an image directly onto the page while in Edit mode. It does not work.
Problems with changing dates in page properties report
Asked by mfw:

I have established several pages with information that is extracted in various page properties reports. In two of the fields there are dates. When I am on the source page the calendar works fine when I click on the date and try to change the date. However, when I click on the date in table in a page properties report a date several years later is suggested. I have tried to restart, try different browsers and looked to any settings to change, but can't figure it out. Any suggestions?![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/91177iB136724DEB29B37F/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hello [@mfw](/t5/user/viewprofilepage/user-id/3789926) ,

Most likely, you're using the [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview) app (this feature is not provided by default in Confluence).

Please [contact our support team](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Handy%20Macros%20for%20Confluence) so we'll be able to investigate the issue and fix it.

Thank you!

comments: author: mfw
body: Hi, thank you for your message. Best regards Morten


author: Natalie Paramonova [Stiltsoft]
body: Update: the issue has been fixed in [version 3.1.1](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=versions) of the app.


Tags: server
Blank login page when using the Confluence mobile app
Asked by Silvan Meienberger:

When I try to set up the mobile app(version 0.4.3) on different Android phones it is not possible to log in to the confluence server(version 7.3.5). The App can connect to the server but the login page is empty except the title. With the webbrowser the login is working without problem.

![Screenshot_20200511-073551.png](https://community.atlassian.com/t5/image/serverpage/image-id/94218i0CC382E629B6FF97/image-size/large?v=v2&px=999 "Screenshot_20200511-073551.png")

<br />

Following article are already checked and correct but it does still not work:  
<https://confluence.atlassian.com/confkb/how-to-enable-or-disable-access-to-the-confluence-server-mobile-app-945547311.html>  
and all the needed plugins should be enabled.

Did I miss a setting to use the mobile app?


Answers:
author: Silvan Meienberger
body: The Server Base URL was not the same like the address which I used for the mobile app. After correcting that it worked as expected.

<https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html>


Tags: confluence-server

mobile

server
Not able to see any content
Asked by sadhu:

Once i click on verify email it navigate to dashboard but not seeing any content.

Also profile is fail to load. when i click on login it says contact your administrator!!


Answers:
author: Shannon S
body: Hello Sadhu,

Welcome to Atlassian Community. It's nice to meet you!

There might be an issue with your login or permissions for your Confluence site. You need to contact one of your site administrators with your company and they can help you. It needs to be someone with administrative access to the Confluence site for your company.

Hopefully, they can get you sorted quickly!

Take care, and have a pleasant rest of your week.

Shannon

comments: author: sadhu
body: Thanks it got resolved.


author: Shannon S
body: Hi Sadhu,

Thank you for letting me know! Glad to hear you were able to get it resolved.

Take care, and have a pleasant rest of your week!

Shannon


Tags: cloud
How do I configure the sidebar in cloud free version
Asked by Craig Clayton:

I have the free cloud version of Confluence and would like to know if I can configure the sidebar to always show the document tree and not just the most recently modified pages?

Or is this something that needs the cloud standard version?


Answers:
author: Shannon S
body: Hello Craig,

Welcome to Atlassian Community. It's nice to meet you!

In Confluence, there's the global sidebar, and the space sidebar. If you want to know more about the differences, have a look at the page [The Sidebar](https://confluence.atlassian.com/confcloud/the-sidebar-724764714.html) in our Confluence Cloud documentation.

The sidebar I believe you are referring to is the space sidebar. It's still possible to configure the space sidebar in the Cloud Free version, provided you are the space administrator.

By default, the space sidebar will show:

* The name of your space
* Space overview page (home page)
* Space blog
* Space settings
* Any shortcuts you've added to the space
* The space page tree (Document tree, as you have referred to it.)

![CleanShot 2020-04-21 at 14.07.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/91442i1176591B8D8DE3AA/image-dimensions/519x261?v=v2 "CleanShot 2020-04-21 at 14.07.41.png")

In the Space Settings, it's possible to toggle the overview and blog pages on or off.

Can you let me know if this is the sidebar you are referring to? You said yours shows the most recently modified pages by default, but I'm not able to get my sidebar to do that at all.

It's also possible that you're one of the early customers with the [New navigation](https://community.atlassian.com/t5/Confluence-articles/New-navigation-and-Home-are-coming-to-Confluence-Cloud/ba-p/1211418). Therefore, if you don't recognize my example, can you review the page there and let me know if one of the sidebars there looks more recognizable?

Thank you!

Shannon

comments: author: J SW
body: Hi Shannon,

I'm getting the same issue as Craig.

I can see the view of the screenshot you posted above but what I am looking for is the ability to hide all the options and just show the page tree in the sidebar.

It looks like certain versions of confluence have a sidebar functionality like the s/shot below but I'm not to sure how you get there from the view you posted above.

Any help would be much appreciated.

Thanks, J

![Configure the Sidebar | Confluence Data Center and Server 7.14 | Atlassian Documentation](https://confluence.atlassian.com/doc/files/317194694/945098732/4/1518555758842/Edit+sidebar.png)


Tags: cloud
How will you create a New Space Blueprint Templet
Asked by veerlasivakumar4:

---\> I have a 5 Space's in by Default Confluence and i have another new sapce blueprint

How will you create?

----\> Please help me


Answers:
author: Diego
body: Hello [@veerlasivakumar4](/t5/user/viewprofilepage/user-id/3636784) !

For us to create new Blueprints in Confluence Cloud, we will need to take a look into our Cloud Developer documentation. Here:
> * ++***[\[Confluence Cloud Developer\] Blueprints](https://developer.atlassian.com/cloud/confluence/blueprints/)***++
> * ++***[\[Confluence Cloud Developer\] Creating Blueprints with Confluence Connect](https://developer.atlassian.com/cloud/confluence/multi-page-blueprints-with-confluence-connect/)***++

For Confluence Server, we can look here:
> * ++***[\[Confluence Server Developer\] Confluence Blueprints](https://developer.atlassian.com/server/confluence/confluence-blueprints/)***++
> * [++***\[Confluence Server Developer\] Space Blueprints***++](https://developer.atlassian.com/server/confluence/space-blueprints/)

++*Keep in mind that the process of creating Blueprints is different for both Cloud and Server*++. We need to reference the documentation specific to each platform.

I hope this assists you!


Tags: cloud

confluence-cloud
Very New User - lots of Videos
Asked by Dave Shanahan:

So I am new and am setting up a confluence site as we have a startup and the team will grow from 4 to c.20 over the coming month - we have like most shared all our content on emails to date - the next stage is to establish a number of groups of 3-6 to work on specific areas of the company definition and strategy (our blueprint) so we need to be able to collaborate so Confluence Spaces and Pages seemed great - looking at the videos - the problems is there are so many of them - I have the basics but would love to have a template for our pages which will be real live discussion documents that will take form over the coming 3 months - we would assign owners, reviewers and approvers to sections of the docs, assign actions and follow ups and come together every 2 weeks to baseline and move forward again - wouldn't it be wonderful if there was a good template for this :-) - sow lots of videos on marketplace but struggling to determine whats best for us


Answers:
author: Diego
body: Hello [@Dave Shanahan](/t5/user/viewprofilepage/user-id/3872391) !

As I understand your situation, you need to have some workflow control within your pages in Confluence. On top of that, there is also the need for simultaneous editing of the documents.

First, I would like to tell you that workflows like document approvals and reviewers are not part of the native functions of Confluence.

For this need specifically, you can find something that will suit your needs here in our marketplace:
> * ++***[\[Atlassian Marketplace\] Confluence Cloud Plugins](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=workflow)***++

Something that can be achieved with a native feature from Confluence is the simultaneous editing of pages. This feature is called Collaborative Editing. You can have a better look at it here:
> * ++***[\[Confluence Cloud\] Create, edit, and publish](https://confluence.atlassian.com/confcloud/create-edit-and-publish-724764831.html)***++

Now, if a template is what you need you can check our list of templates here:
> * ++*[**\[Confluence Cloud\] Page Templates**](https://www.atlassian.com/software/confluence/templates/categories/featured)*++

There you can check all our available templates and their description. They are also under their category for better navigation.

I hope this sheds some light on your situation! Looking forward to your reply.


Tags: cloud
Cannot use css selectors in user macro
Asked by Paul Fennema:

I'd like to overwrite some styles and need to use a css selector to select the direct descendant and hence I need to use something like:

\<style type="text/css"\>

table.aui \> tbody \> th \> td etc

\</style\>

However when rendering the macro the '\>' is replaced by \&gt; and hence the selector does not work.

I already tried to include in my own user macro the html macro but that does not work either:

\<ac:structured-macro ac:name="html"\>  
\<ac:plain-text-body\>\<!\[CDATA\[  
\<style type="text/css"\>  
table.aui\>tbody\>tr\> td { padding: 4px 10px !important; } // Make rows narrow  
table.aui\>tbody\>tr\> th { white-space: nowrap; color: green; } // Don't let header title wrap  
table.aui\>tbody\>tr\>td:not(:last-child) { white-space: nowrap; color: red; } // nowrap for all non-last col  
table.aui\>tbody\>tr\>th:last-child { width: 50% !important; } // Expand last col to fit rest of width  
table.aui\>tbody\>tr.rowAlternate { background: #F3F5F7 !important; } // Zebra stripes  
\</style\>  
\]\]\>  
\</ac:plain-text-body\>  
\</ac:structured-macro\>

The selector (\>) is still replaced by the \&gt;

Note that the html macro is enabled (i'm admin).

Does anyone has an idea to use selectors in user macros for css styling?

Regards, Paul Fennema


Answers:
author: Dominic Lagger
body: Hi [@Paul Fennema](/t5/user/viewprofilepage/user-id/624458)

Since I create user macros I have this problem and have not found a solution yet.

But here are some workarounds (Source: [This answer from Bill](https://community.atlassian.com/t5/Confluence-questions/How-do-I-create-custom-CSS-for-Macros/qaq-p/930640)):

1. Add your formatting inline with your macro code
2. Add a style sheet to your user macro
3. Add custom class names or ID to your user macro code. Then add custom CSS to the global/space style sheet.

Regards, Dominic
Showing totals labels in Chart Macro
Asked by Samuel Bar:

I would like to show the total number for each stacked bar like the way they are presented in Excel  

My Confluence Chart  
![image.png](/t5/image/serverpage/image-id/91135iC839D6B4AE2961AB/image-size/large?v=v2&px=999 "image.png")

Excel Chart  
![image.png](/t5/image/serverpage/image-id/91136iED111B544FC452D8/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Diego
body: Hello [@Samuel Bar](/t5/user/viewprofilepage/user-id/3534246) !

As I understand, you need to display the total of each point in your chart at the top of each bar.

Currently, this is not possible with the native Chart feature in Confluence. You can check all the available features of this macro here:
> * ++***[\[Confluence Cloud\] Chart Macro](https://confluence.atlassian.com/confcloud/chart-macro-724765165.html)***++
> * ++***[\[Confluence Server\] Chart Macro](https://confluence.atlassian.com/doc/chart-macro-163415075.html)***++

Even though this is not possible with the native Confluence features, there is a chance that this is possible if we use third-party plugins. You can take a look at the Marketplace here:
> * ++***[\[Atlassian Marketplace\] Confluence Cloud Plugins -- Chart](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=chart)***++

I hope this clears things up for you!

comments: author: Samuel Bar
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) ,  
Thanks for answering.

A bit disappointed but, I will appreciate it if an enhancement can bo open for this basic capability.  

Thanks,

Samuel Bar


author: Diego
body: Hello there, [@Samuel Bar](/t5/user/viewprofilepage/user-id/3534246) !

I created a new Feature Suggestion pointing at this. You can check the report here:
> * ++***[Provide a setting in the Chart Macro to display the actual total in a graph](https://jira.atlassian.com/browse/CONFCLOUD-69871)***++

Let me know if this fits what you are looking for!


Tags: cloud
Abantecart language help me
Asked by claudio:

Hi everyone, I'm starting to play with abantecart in localhost, but immediately a big obstacle, I installed another language to create a bilingual site, but when I switch to the new language all the photos of the products and descriptions disappeared, if I return to the language of default everything ok, I'm using the demo shop, I don't understand where I make a mistake.

I thank who can help me ...

<br />

(translated with google) help me


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what this has to do with Atlassian software?

comments: author: claudio
body: Sorry, I got the wrong community but I still got good advice here that helped me solve the problem.  
Greetings and thanks

Translated with Google
All my spaces are missing. How can I contact someone to fix this?
Asked by Gretchen:

All my content is missing from Confluence except one space. How do I contact someone to find my spaces and content and get it back?

Thanks!


Answers:
author: Kurt Klinner
body: [@Gretchen](/t5/user/viewprofilepage/user-id/3872584)

Hi Gretchen

welcome to the Atlassian community.

Do you have admin permissions for your cloud instance? One thing that i think of is that someone with admin permissions might have revoked your access to certain spaces.

If in doubt you could also reach out to the support team <https://support.atlassian.com/confluence-cloud/>

Cheers

Kurt

comments: author: Gretchen
body: Thanks Kurt! I figured it out! Appreciate the help!


author: Kurt Klinner
body: [@Gretchen](/t5/user/viewprofilepage/user-id/3872584)

Glad to hear that, out of curiosity. What was the problem?

Cheers

Kurt


author: iamkelsishayla
body: Probably not logged in


Tags: cloud

confluence-cloud
What is the most efficient way to create spaces, and pages in space for better search
Asked by simon_tsegay:

So, my company has over 20 spaces and each spaces has a page and sub pages. Now, when we are searching for a specific page with a keyword (found in all spaces) we get many search results, and we have to scan all and sometimes click and go to the wrong page.

<br />

So, my questions is, how can we make search more efficient from the way how we create the pages? Can we play around with the URL, some tags, hidden keywords to allow users add these keys in the search and go directly to the page?


Answers:
author: Craig Castle-Mead
body: hey [@simon_tsegay](/t5/user/viewprofilepage/user-id/3872542)

Based on your question my guess is that the Content in your confluences spaces cover a similar topic, so the keywords used have a lot of consistencies.   

<https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html> covers some of the logic about the search weighting - as well as mentions the explain action that gives you insight in to how the rankings are calculated.

i would suggest sitting with some of your users and seeing what words they're searching for, then reviewing all links/known pages that you would expect to be showing up higher up the search rankings and then looking at the explain output to see why a page is lower than you expect, then tweak the pages (ensure keywords are in the page title not just the body should increase its ranking for example).  

Having more distinct search terms will always help reduce the noise in any search results, but that depends on the topic and your users. If you have business/technical lingo in your content but your end users are end consumers or less technically inclined, they terms they search for may be VERY different to the content your team is entering

in summary: search is hard

Some user testing is where id start though so you understand their behavior.

CCM


Tags: cloud

confluence-cloud
Edit users from imported template
Asked by Hesh Dan:

I recently imported a template to set up a new space. The imported template has information of users that created the template. For example, the pages show the user that created and other users as administrators. But these users do not exist in the group.


Answers:
author: Shannon S
body: Hello Hesh,

Welcome to Atlassian Community. It's nice to meet you.

Could you tell me where you obtained that template? Is this from another Cloud site you were managing?

You mentioned that the users don't exist in the group, but do you mean that those users don't have an account on your site? Or are they existing users but don't have access to Confluence?

Looking forward to hearing from you soon!

Shannon

comments: author: Hesh Dan
body: Hi Shannon,

Thank you.

I got the template from another organization and their users are not on the site. So they are neither existing users nor they have access to confluence.

Thanks for your time and help.mu h appreciated.

Cheers..Hesh


author: Shannon S
body: Hi Hesh,

Thank you for confirming that. Could you show me how these names are appearing? Are they in the page content, or listed as last editor? If someone else edits the template, does it change?

Take care,

Shannon


Tags: cloud