youngmon/atlassian-qna huggingface dataset:
Recently the language changed to Dutch for one of my spaces and I am unable to change it back.
Asked by Sylvia Arellano-Gwinn:

A few weeks ago the language changed from English to Dutch for only one of the spaces I am reponsible for. I have looked at every setting and they all have English as the preferred language. Any assistance is appreciated!!

![Confluence Language Screenshot_I.png](/t5/image/serverpage/image-id/195247iF7CD585A8752FF4D/image-size/large?v=v2&px=999 "Confluence Language Screenshot_I.png")![Confluence Language Screenshot_II.png](/t5/image/serverpage/image-id/195246i46152D7DA51459CF/image-size/large?v=v2&px=999 "Confluence Language Screenshot_II.png")


Answers:
author: Srinatha T
body: Hi [@Sylvia Arellano-Gwinn](/t5/user/viewprofilepage/user-id/4768105) ,

Welcome to Atlassian community.

Go through the below two articles and make sure its set to english.

* [Choosing the default language](https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html)
* [Manage-your-language-preferences](https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/)

Thanks,

Srinath T


Tags: confluence-server

server
How can add the insght summary from Jira in my Confluence Page?
Asked by ilych.calix:

I can see the insights from my project in Jira, I have a Confluence page in which the Team can see the progress, I want to link those insights from Jira


Answers:
author: G subramanyam
body: Hi [@ilych.calix](/t5/user/viewprofilepage/user-id/4879757) welcome to the Atlassian community.

Please be informed the "insights in Jira" is in the Beta stage and as far as I know, you can't link that feature to Confluence nor export.

More details on [insights](https://support.atlassian.com/jira-software-cloud/docs/view-insights-in-jira-software-cloud/)just incase you are interested.

comments: author: ilych.calix
body: Thank you very much


Tags: cloud

confluence-cloud
Migrace Confluence version 4.3.2 to Cloud
Asked by Ji?? Josefus:

Hello Community, is it possible to migrate Confluence version 4.3.2 to Cloud in some other way?

We don? want to pay now for an upgrade to new version of Confluence.

Or the only way to migrate to cloud from version 4.3.2 is to upgade to a supported verion 5.10.0 or later?

Thanks a lot for answers.

```
?
```


Answers:
author: Alexis Robert
body: Hi [@Ji?? Josefus](/t5/user/viewprofilepage/user-id/589064) ,

in order to move forward with your migration, you can generate a trial license for Confluence Data Center and apply it to your instance. You will then be able to upgrade it, and migrate your data to Cloud.

The only restriction is that the trial license should not be used for production purposes, so you can't use it if your users keep using Confluence Data Center.

Let me know if this helps,

--Alexis

comments: author: Ji?? Josefus
body: Hi [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386) ,

I 'll generate trial license for Confluence Data Centre, then apply it to my instance, then I can upgrade my 4.3.2 version to 7.13.6 version of Confluence. OK?

I Downloaded atlassian-confluence-7.13.6-x64.exe.

Where can I find how proceed whit upgrade to new version? Where is documentation step by step how to upgrade please?

And where is the documentation step by step how to migrace then to cloud in test enviroment please?

Is it possible than to reduce number of users in my instance of Confluence in production enviroment? So that the cost of switching to the new version is not so huge... And the we have to byu new licence for example of 20 users , upgrade to new version, migrate to cloud. How must be the procedure and the correct solution?

Thank you for your responses

Ji?? Josefus


Tags: confluence-server

server
Space Admin cannot give edit permission to another user
Asked by Adri?n Horrillo:

My name appears as Space Admin of a specific page. When I try to give Edit permission to a colleague of mine still a message is displayed for that colleague as "No edit permissions in space. Contact a space admin" (and I am one of the space admin in the list).

I do not know how I can give Edit permissions to him for that page.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Adri?n Horrillo](/t5/user/viewprofilepage/user-id/3409692) ,

Space Admin is not a configuration for a single page but related to the whole space. Probably, you are talking about page restriction <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

In order to edit restriction you should have both Edit page and Restrictions (Space) permissions.

Hope this helps,

Fabio


author: Mikael Sandberg
body: This happen if the user you are adding to the page restrictions does not have permissions to access the space. You have to go and assign the user in question [permission to access the space.](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)

comments: author: Brent Jacobs
body: Is it possible to give a user access to edit only a single page in a space?


author: Mikael Sandberg
body: [@Brent Jacobs](/t5/user/viewprofilepage/user-id/5430144) Yes, it can be done, but you would have to set the edit restriction on each page since that restriction is not inherited down from parent to children. I would consider move that single page to a separate space that the user have edit permissions in and then use the page include macro on the other space and on it give the user in question only view permissions.


Tags: cloud

confluence-cloud
Sign the document or page information
Asked by R?ta Tij?nelyt?:

Is it possible to ensure that the employee has familiarized himself with the information provided (read it). Is it possible to sign it somehow so that we can collect information and archive it?

We use confluence basic, maybe there is free app for that?

Thanks :)


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@R?ta Tij?nelyt?](/t5/user/viewprofilepage/user-id/4666912)

I'm unfortunately not aware of a free app offering this functionality - but there are some [paid ones in the Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=read%20confirmation).

The [Comala Read Confirmation app](https://marketplace.atlassian.com/apps/1222969/comala-read-confirmations?hosting=cloud&tab=overview) seems to do exactly what you want.

We're using internally for that purpose our app [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview), e.g. to make sure that every employee has confirmed that they're up to date with the newest data security guidelines.

I hope that still helps,  
Matthias.


Tags: cloud

confluence-cloud
PDF export: page break after table of contents
Asked by John Smith:

How can I do page-break, so there will be no more content on this page, after table of contents?

Talking about PDF export.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@John Smith](/t5/user/viewprofilepage/user-id/4895444)

welcome to the Atlassian Community.

Are you using Confluence Cloud or Server/Data Center? For Data Center/Server, here's a [knowledgebase article by Atlassian](https://confluence.atlassian.com/confkb/how-to-create-a-page-break-function-in-confluence-to-control-pagination-in-pdf-exports-735943076.html) how you can create a user macro which will create a page break.  
For Cloud, I'm not aware of the native solution.

If you want to use marketplace apps for exporting PDFs, you could try the [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) which brings [its own macros](https://help.k15t.com/scroll-pdf-exporter/5.3/cloud/scroll-macros-160662672.html). One of them allows you to add a pagebreak.

Cheers,  
Matthias.
Home directory
Asked by Hans Zemp:

Where is my home directory?


Answers:
author: G subramanyam
body: Hi [@Hans Zemp](/t5/user/viewprofilepage/user-id/558904) welcome to the Atlassian community.

Based on your query, I am able to get some detail related to [Home directory](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html#ConfluenceHomeandotherimportantdirectories-Confluenceinstallationdirectory) on Confluence server.

Here's the quick glance FYI:

### Finding the home directory \>\> {#toc-hId-1941500653}

The location of the Confluence home directory is defined when you install Confluence. This location is stored in the `confluence-init.properties` file, which is located in the `confluence/WEB-INF/classes` directory of your Confluence Installation directory.

When Confluence is running you can find the location of the home directory in ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **System Information** \> **Confluence Information - Confluence Home**.

Note: I found those steps and documentation to share insights for your query.


author: Nic Brough -Adaptavist-
body: On Confluence Cloud, you don't care where your home directory is. But I'm not sure you mean "home directory"

In the sense I read it, you're expecting a directory in a file system which you can navigate to and use the files in.

In that sense, you personally don't have one. The Confluence system you are using does, but you have no access to it, so you don't care where it is.

If you actually mean "where is my data physically located on the disks that Confluence is using", see <https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/>

If you mean the "home" place that Confluence considers to be my home, in Confluence, then it's the top page in your personal space (if you have one). Click your profile icon, you should see it's the first line in the drop-down menu.


author: Hans Zemp
body: I'm talking about a server in the cloud.


Tags: cloud

confluence-cloud
problem with display size on confluence
Asked by Al Bilike:

Hello,

I was editing a confluence page.  
I forgot that point and later I press Ctrl + to magnify page display.  
My cofluence page was displayed bigger.   
But now I cannot return to normal display.

Furthermore, all my confluence pages are now displayed very big.

Do you know which command can return to normal display on confluence ?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Al Bilike](/t5/user/viewprofilepage/user-id/4902189) ,

welcome to the Atlassian community!

That is a setting of your browser. Usually, on all browser, you can resize it using Ctrl -

Hope this helps,

Fabio
Migrating Users
Asked by David Malka:

Hi all. I shall try this question again, in case my response got missed.

I am trying to migrate an on-prem 5.7 instance, to the Cloud. As my instance was old, I first exported all of my spaces to zip files. I then shut down that instance, and spun up an intermediate 6.15.10 instance on a laptop. I imported the first (and largest) of my spaces onto that laptop, exported it again, and then imported it into the Cloud instance.

This went well, but when I looked at the space on the Cloud, I could see that all of the pages were listed as having been edited by a user who had since been deleted. And if I look at a page (for example, our pets' vaccination record), there is no 'edit' button anywhere that I can see.

So I tried again. I deleted the space from the laptop, and from the Cloud. I then went to the laptop instance, and created two users (since that's all I need) with the same e-mail address, same password. I then did the same on the Cloud instance. Again, I took the zip file, imported it to the laptop, exported it from there, and re-imported it to the Cloud.

Same result. I cannot edit any of the pages, and the users are listed as being 'deleted'.

Is there some way I can get all of my data, all of my users (well - 'both' of my users) from the old 5.7 instance, via the 6.15.10 instance, and onto the Cloud?

Thank you.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@voyagesdedavid](/t5/user/viewprofilepage/user-id/4692664) ,

my suggestion is to use Cloud Migration Assistant <https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/>

When to use the Confluence Cloud Migration Assistant {#toc-hId--556515247}
--------------------------------------------------------------------------

Use the Confluence Cloud Migration Assistant when:

* ++you want to move users or data from Confluence Server or Data Center to Confluence Cloud++

* you want to assess your apps before moving from Confluence Server or Data Center to Confluence Cloud

* you want to run a test or trial migration from Confluence Server or Data Center to Confluence Cloud

* the Atlassian Support team has recommended using the app

Hope this helps,

Fabio

comments: author: David Malka
body: Thank you. What does one do when one's original instance is \< 5.10, however?


author: Fabio Racobaldo _Herzum_
body: My suggestion is to ugrade your server instance first to a new version.


author: David Malka
body: Is it possible to go from Confluence 5.7 to Confluence 6.x without significant changes to the backend DB (which is currently MySQL 5.7)?


author: Fabio Racobaldo _Herzum_
body: Based on the following doc <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html> , you could upgrade directly form 5.0 to 7.0. It means that you can upgrade from 5.0 to any 6.x versions.


author: David Malka
body: Interesting. I was under the impression that from 5.x to 7 was not possible, because the higher versions do not use the same database backend. I will power up my old instance and do this now.


Tags: confluence-server

migration-customer-care

server
Get Legacy editor in Confluence Cloud Instance
Asked by Julian Desanzo:

**Problem**

I am working on a Confluence Project and need the Old Editor due to the extra flexibility given by "Section" and "Column" macros. Particularly, I am interested in [THIS](https://auralivedemo.swift-wiki.net/pages/resumedraft.action?draftId=8093740&draftShareId=2f3a18ab-c299-497f-a899-b6c978d8f14b&) implementation of the Aura Macros where different sections and columns are influenced by a specific background color.

As stated in the [following question](https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031), (and [this one](https://community.atlassian.com/t5/Confluence-Cloud-questions/Roll-back-to-old-editor/qaq-p/1168182)) the apparent solution is to ask one of the community administrators to activate this functionality manually.

I have also tried alternative solutions like importing pages created with the old editor, but had no positive results in this attempt.

**Question(s)**

* Do you know how the support could rollback this version of the editor?
* Does anyone know an alternative solution to getting the old editor?


Answers:
author: Jack Brickey
body: Hi [@Julian Desanzo](/t5/user/viewprofilepage/user-id/4902277) ,

The Community cannot help with this. You need to contact [Atlassian Support](https://support.atlassian.com/contact).

comments: author: Julian Desanzo
body: Hi Jack,

Thank you for your answer. I have the free plan of confluence and can not contact the Atlassian Support.

As you can see in the following screenshot, apparently the community can open a ticket on my behalf. Is this correct or am I missing something?

![Webaufnahme_29-4-2022_123946_community.atlassian.com.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/195212i3411099AEFAE1EAE/image-size/large?v=v2&px=999 "Webaufnahme_29-4-2022_123946_community.atlassian.com.jpeg")


author: Jack Brickey
body: Hi [@Julian Desanzo](/t5/user/viewprofilepage/user-id/4902277) , I'm happy to mark this post for Atlassian review. TBH, I am unsure if the old editor can still be enabled or not.


author: Shannon S
body: Hi [@Julian Desanzo](/t5/user/viewprofilepage/user-id/4902277),

I see you already raised a ticket with the customer advocates team. I'll move your ticket over to support and I can help you from there.

Keep an eye out for my email!

Take care,

Shannon \| Atlassian Cloud Support


Tags: atlassian-support

cloud

confluence-cloud

editor
Hi ! I'm new to confluence have couple of questions as follows:
Asked by DELIVER:

1. How to setup confluence from scratch for an organization eg: should we create spaces for each team and space for the whole organization or create one space for the organization and have pages as teams? which is more configurable and feasible? Can anyone pls share any docs/knowledge on this please.

2. I'm trying to find my subscription plan, I have been given credentials for profile (I did not create from scratch) but I'm unable to access the confluence admin settings . where can I find the subscription plan? can I check it if I'm only a confluence admin?


Answers:
author: Dave Liao
body: [@DELIVER](/t5/user/viewprofilepage/user-id/4902322)

For your **subscription plan** , check <https://admin.atlassian.com/> and log in with your Atlassian ID. If you're an admin, you should be able to get in and access the **Billing** menu.

See: <https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/>


author: Dave Liao
body: **One or many spaces?**

If your organization is small and/or your team members overlap, start as small as practical. Bonus: By starting small, you can deploy your space quickly, experiment, and learn! ??

If you find small is not the right approach, you can always make additional spaces later. Pages can easily be moved between spaces.

**Using a single space, but want to set team-based permissions on different pages?**

In Confluence, if you decide to use*page restrictions*, understand that:

* view restrictions are inherited from parent pages to child pages
* edit restrictions are not inherited (they don't flow down) through a page hierarchy
* read more about permissions on Atlassian's KB: <https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/>


author: Matt Reiner [K15t]
body: Hi [@DELIVER](/t5/user/viewprofilepage/user-id/4902322)

For your first question, I'll actually be hosting [a livestream next week](https://www.linkedin.com/events/howtostructureconfluenceforsucc6922587045840252928) with [@Gorka Puente](/t5/user/viewprofilepage/user-id/3311956) where we'll explore this exact topic. Maybe join us and ask questions along the way.

comments: author: DELIVER
body: Thank you so much, will definitely join.


Tags: cloud

confluence-cloud
Adding Users to group using rest API - Powershell
Asked by Anthony Bruno:

Hello,

I am running into an issue trying to call the Rest API Method using Powershell. I am sure I am calling the URL properly with my access token and other info. Although I am running into an issue.

I have a script that can Grab the users ID and Group Id I want to add them too. The Last step is confusing me.

```
$gId = $group.groupId

$aId = $user.accountId

$Headers = @{"Authorization"="Basic $($authinfo)"}




$id = @{
? ? ? ? ? accountId = "$aId"
}

$body = $id | ConvertTo-Json




params = @{
Uri = "https://your-domain.atlassian.net/rest/api/3/group/user?groupId=$gId"
Method = 'POST'
Body = $body
ContentType = 'application/json'
}

Invoke-RestMethod @params -Headers $Headers
```

Output:

```
Invoke-RestMethod : The remote server returned an error: (400) Bad Request.
```

Changed URL to default - I replace my site in the script.


Answers:
author: Anthony Bruno
body: Not sure what the issue was. It started working the next day. Might be a limit how many times API is called?


author: Nik Thumma
body: [@Anthony Bruno](/t5/user/viewprofilepage/user-id/4318081)can you provide the part of the script to pull users \& their ID's? Thanks


author: Anthony Bruno
body: If I find the output of the Uri it is this:  

```
https://company.atlassian.net/rest/api/3/group/user?groupId=8d402247-fec1-4f9a-a6f8-299bfe92cb83
{
"accountId": "5f31c34f1ac29c00458906f5"
}
```

so the Account ID / group Ids should be valid.


Tags: cloud

confluence-cloud

jira
Import an XML successfully, not all pages show up in new space.
Asked by james chao:

Import an XML successfully, but don't see all of the pages in the new space.

the macro repair worked fine too. No errors, but new space only has some pages?


Answers:
author: Brant Schroeder
body: [@james chao](/t5/user/viewprofilepage/user-id/4901351) welcome to the Atlassian community

Have you looked into the settings \> managed pages of the site to make sure that the pages are not hidden or not showing up because of permissions.


Tags: cloud

confluence-cloud
Can I have a Forge App running as my team's home page?
Asked by Clifford Dunn:

Hi everyone!

I'm new to using Atlassian Cloud, and my department has been using a self-hosted Confluence server for several years. We had a custom page with custom HTML/CSS/JS (though I really think there are no JS elements...just HTML and CSS).

It seems like the methods of adding HTML/CSS elements are not very possible in the Atlassian cloud. Is this accurate? My colleague found a method of using an outdated editor within cloud that allows you to manually enter divs and spans, etc. Using this older editor, we can even paste in a CSS style sheet.

However, this ends up needing to be converted when we preview it, and the conversion removes the ability to insert HTML elements. It looks like we can do a potential workaround by editing the page completely in this old editor and rolling with it.

But I've also been going through and learning how to use Forge and I'm enjoying the capabilities that are present here. So I went ahead and made a global page app that can replace our landing page. However, I seem unable to find a way to set a Forge app as a home page for our team.

So I have two questions:

1. Is using the old editor to create our home page a bad idea? Will this be more unsecure as a result? Will it eventually be completely deprecated and become inaccessible?

2. Is it possible to use a Forge app as a home page without the need to actually click on the app itself? Ideally, I want to have my team just go to our new cloud site and they can have the mostly same experience they've had on our self hosted Confluence wiki.

Any thoughts or suggestions here would be most appreciated! I seem to be unable to find anything in the Atlassian developer documentation that would help out here.

Thanks!


Answers:
author: James Dellow
body: The short answer is yes.

My News Board apps work this way (but using Connect, not Forge) - see [News Board](https://marketplace.atlassian.com/1223376) and [News Board Lite](https://marketplace.atlassian.com/1215732). They have an option to use the app as a theme, which replaces the default overview page in a space with the news board page. You can then make that space your Confluence home page.

I wouldn't use the old editor.


Tags: cloud

confluence-cloud
how to copy a page *without* attachments
Asked by Brian Noble:

Is there a way to copy a page \*without\* attachments? It used to be a checkbox in the copy dialog but it isn't there now.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Brian Noble](/t5/user/viewprofilepage/user-id/4901301) ,

welcome to the Atlassian community!

Attachments are part of the content page. For example, if a page has an image or a doc embedded through a macro, that page contente can't be replied in the copied page without attachement.

BTW, currently there is an open request for that <https://jira.atlassian.com/browse/CONFCLOUD-19389>. Please vote it!

In the meantime, as workaround, you can copy content of a page and past it to a new page.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud