youngmon/atlassian-qna huggingface dataset:
How do you copy cards between two Trello boards?
Asked by gokhalep:

I am trying to move or copy cards between two Trello Boards. Is it possible to do so?


Answers:
author: Stephen Addis
body: Its on the ... more (top right corner of card, or right click), copy and chose destination.


author: Jillian Amyot _Unito_
body: Hey [@gokhalep](/t5/user/viewprofilepage/user-id/4188820) , [Unito](https://unito.io/?utm_medium=community&utm_source=atlassian&utm_campaign=homepage_unito) employee here! If you have any more questions regarding our mirror sync, I would be happy to help out. :) In the meantime, here are some articles that might help!

[What is mirror](https://guide.unito.io/en/articles/3478287-what-is-mirror?utm_medium=community&utm_source=atlassian&utm_campaign=what_is_mirror_KB), [Mirror power up](https://unito.io/blog/sync-trello-cards-with-unito-mirror-power-up-for-trello/?utm_medium=community&utm_source=atlassian&utm_campaign=mirror_powerup), [Mirror information](https://guide.unito.io/en/articles/3478286-what-information-can-be-mirrored?utm_medium=community&utm_source=atlassian&utm_campaign=mirror_information_KB)


author: Soumyadeep Mandal
body: Hi [@gokhalep](/t5/user/viewprofilepage/user-id/4188820) ,

Welcome to the community!

There are a lot of different ways you can do it!

<https://help.trello.com/article/802-copying-cards-lists-or-boards>

Some extra resources \& ways if you want to check out:

<https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>

<https://help.trello.com/article/1097-mirroring-cards>

<https://blog.trello.com/trello-unito-power-up>

<https://zapier.com/apps/trello/integrations/trello/849/copy-new-or-moved-trello-cards-from-one-board-or-list-to-another-board-or-list>

<https://trello.com/power-ups/5c75708a72eecc4565ecacf5/card-mirroring-with-unito>

<https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito>

<https://unito.io/integrations/trello-trello/>

<https://unito.io/trello-sync/mirror/>

I hope it will solve your problem!
?????? ??????????? ????????? ????????????? ????????? ??????. ? ??????? ?????????????.
Asked by ???? ?????????:

?????? ??????????? ????????? ????????????? ????????? ??????. ? ??????? ?????????????.


Answers:
author: Soumyadeep Mandal
body: Hi [@???? ?????????](/t5/user/viewprofilepage/user-id/4188703) ,

Welcome to the community!

You can visit these links and read them carefully!

<https://trello.com/en/pricing>

<https://trello.com/guide>
Create a team pop up , I don't want to create a team
Asked by Gehian Ernst:

I downloaded Trello for PC Microsoft, when i open it , create a team window pops up and I don't want to create a team. There's no option to close it though. what do i do?

basically when i open this keeps showing and I can't do anything else![Trel.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/121431iB5D92B924E0DE28F/image-size/large?v=v2&px=999 "Trel.JPG")


Answers:
author: Vero Rivas
body: Hi [@Gehian Ernst](/t5/user/viewprofilepage/user-id/4188537)

The easiest and fastest solution creates a team, where the only member is yourself  
I hope my answer can help you

Regards

comments: author: Gehian Ernst
body: Thanks I'll just do that , Im silly I assumed that if you create a team you cant join any other teams. xD


author: Vero Rivas
body: Do not worry,  
You can join as many as you need

Regards


author: Sandy
body: My Mac version suddenly started defaulting into teams and I made 3 boards before realizing they were segregated in this new place. How do I rescue them? How do I turn off this default? If I want teams I want to choose it, not the other way around.
buttler
Asked by Magali:

Bonjour, Je ne sais pas comment utiliser le buttler pour que les cartes dans une liste se mettent vers le haut quand la date limite est dans les 2 jours et cela pour plusieurs listes dans le m?me projet.

merci d'avance


Answers:
author: Soumyadeep Mandal
body: Hi [@Magali](/t5/user/viewprofilepage/user-id/4188497) ,

Welcome to the community!

Please read these articles and documentation to start learning how to use butler!

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://help.trello.com/article/1181-butler-features-and-quotas>

<https://blog.trello.com/five-easy-butler-rules>

<https://blog.trello.com/butler-power-up-trello-automation>

<https://blog.trello.com/custom-fields-automation-with-butler>

<https://blog.trello.com/multi-board-workflows-trello-butler>

<https://blog.trello.com/trello-acquires-butler>

<https://blog.trello.com/butler-automations-for-slack-jira>

<https://blog.trello.com/automation-magic-trello-boards>
Can't see added power ups on Android
Asked by Luis Bustamante:

* Good evening,

I'm currently trying the teams version or premium which allows to add unlimited power ups, among other things, however, when I added some I found interesting, they don't show on my phone, I only have the basic ones, calendar, custom fields, maps, etc.

Why can't I see them?

Thank you


Answers:
author: Michael Pryor
body: Currently the mobile apps only support those Power-Ups. Because the Power-Ups rely on html for so many things they don't work in the native mobile apps but they should work in a mobile web browser.

comments: author: Mayank Bhagya
body: The fact that custom and so many other powerups do not work on android apps is too hidden from the developers. Please highlight this information on appropirate pages.

The whole of 'writing custom powerups' documentation does not mention anywhere that they won't work on android.


Tags: power-up
Is it possible to link Cloud Confluence instance to a Jira Server with SSL
Asked by Chris Briggs:

Is it possible to link Cloud Confluence instance using application links to a Jira Server that has SSL.


Answers:
author: Srinatha T
body: Hi [@Chris Briggs](/t5/user/viewprofilepage/user-id/4945283) ,

Welcome to Atlassian community.

Yes, you can connect your confluence cloud with Jira on prem , there are some conditions which you should meet to integrate both. Below web page has all that info for you.

[Link-to-server-apps-from-cloud](https://confluence.atlassian.com/cloud/link-to-server-apps-from-cloud-744721656.html)

Go through the same and understand the process. I hope the info helps.

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
My licenses
Asked by Christine Ryser:

For our non-profit organization we had a couple of free licenses. Due to a major system mishap we didn't have the possibility to proceed with the project the way we wanted, the person in charge of the whole thing left us. Some time ago we tried to log in to our Atlassian account and it seemed to have vanished and now there are no licenses shown any more. I would be most grateful for any useful help. All I've got is a printscreen with the four licenses on it which don't show in my account anymore.


Answers:
author: Andy Gladstone
body: [@Christine Ryser](/t5/user/viewprofilepage/user-id/4945010) Welcome to Confluence. Sorry that your landing here has not been as smooth as it should be. I have added a tag to this question, as well as recategorized it, to get some attention from Atlassian to help you. In general the Free Account Tier does not have Atlassian support, but since your licenses are part of the NFP program, I am going to try and direct yo to them.

Have you tried opening a ticket with Atlassian Support? You can use this link to start the process. You will need the URL of your instance so they can look at its status and see what can be done to assist you.

<https://support.atlassian.com/contact/#/>

Good luck!

comments: author: Christine Ryser
body: Thank you, [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) for your message. I have tried to contact support but they have referred me to this community here. I hope we will be able to find out what has happened to our licenses now that we could finally use them ;-)


author: Stephen Sifers
body: [@Christine Ryser](/t5/user/viewprofilepage/user-id/4945010) Thanks for raising a Community post and [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) thank you for escalating this issue to us.

I've requested your Support Case be escalated [@Christine Ryser](/t5/user/viewprofilepage/user-id/4945010) and the team will review it internally. Apologize for the poor experience and run around you're getting here when you just need to manage your Atlassian product .

Regards,  
Stephen Sifers \| Product Lead, Community


author: Andy Gladstone
body: [@Christine Ryser](/t5/user/viewprofilepage/user-id/4945010) hope all is well. If this interaction helped you, please mark our Answer as accepted by clicking the Accept Answer button.

Thank you!


Tags: atl-rvw
Option for "presenter mode" not appearing
Asked by Josh Whelan:

I'm trying to follow [this guide](https://support.atlassian.com/confluence-cloud/docs/present-your-page-with-presenter-mode/) to enable presenter mode on an article.

I'm working in the new and not legacy editor, and in Chrome rather than Mozilla.

The article suggests that I should see a "presenter mode" option in the "more actions" menu, but this isn't appearing for me (see screenshots below).

Any ideas why this option wouldn't be appearing for me?

![Screenshot 2022-05-25 123652.jpg](/t5/image/serverpage/image-id/199030i779A2AC08826E67A/image-size/large?v=v2&px=999 "Screenshot 2022-05-25 123652.jpg")![Screenshot 2022-05-25 123610.jpg](/t5/image/serverpage/image-id/199031i0BBDBE59029E5AAF/image-size/large?v=v2&px=999 "Screenshot 2022-05-25 123610.jpg")


Answers:
author: Teodora V
body: Hey [@Josh Whelan](/t5/user/viewprofilepage/user-id/4944932),

Presenter Mode is currently rolling out so if you don't see it yet you should within the next few weeks. :)

comments: author: Lucy Dilts
body: Still don't see it.


author: Christa Madore
body: me either


Tags: cloud

confluence-cloud
How do I delete a big space (over 800 pages)?
Asked by Philip Bollen:

Recently I've been testing the Confluence API to create spaces, pages, and add attachments. as a result I've got spaces that have accumulated over 800 pages, and if I try to delete a space it seems to get stuck.  
I've been waiting for over an hour and a half in the hope for it to delete a space since it seemed like the space was getting deleted page by page (or I thought so), as the loading page is sending requests every few seconds. But the loading page has sent over 2000 requests, and I'm confident the space "only" contained about 850 pages, it doesn't seem to work this way either.  

Is it possible to still remove these spaces?  
Thank you in advance!  
![Untitled.png](/t5/image/serverpage/image-id/199003i44BE2575DD53C9C6/image-size/large?v=v2&px=999 "Untitled.png")

If I reload the page, it says there aren't any tasks running

![Untitled(1).png](https://community.atlassian.com/t5/image/serverpage/image-id/199007i1FDCF5E93FA1CE3E/image-size/large?v=v2&px=999 "Untitled(1).png")


Answers:
author: Rajesh Ramankutty
body: Just Check the log file and you can see what is the issue

comments: author: Philip Bollen
body: It seems that the deletion requests are not registered![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/199010i0A66469C3E11889B/image-size/large?v=v2&px=999 "Untitled.png")


author: Youri Broskij
body: I've got the same problem!


Tags: cloud

confluence-cloud

delete

space
Move Data residency
Asked by Christian Humer:

Hello  

We are useing Confluence Standard plan and we want move the data residency from GOBAL to Europe (frankfurt) How we can proceed as the button in the security tab for request change of data residency is not available anymore  

Best regards  
Christian


Answers:
author: Nic Brough -Adaptavist-
body: That option goes away if

* You downgrade the subscription to lower than "standard" (i.e. you're on a $10 starter licence or a free one)
* You have changed residency recently (I think it's within the last year)

If you want to change it, and you are on a standard or above plan, then you'll need to raise this with Atlassian at <https://support.atlassian.com/contact>

comments: author: Christian Humer
body: OK, thanks


author: Fabio Racobaldo _Herzum_
body: Hi [@Christian Humer](/t5/user/viewprofilepage/user-id/4601042) ,

all information you need for that are available at he following link <https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/>

Hope this helps,

Fabio

comments: author: Christian Humer
body: Hello Fabio  

There is no possibility to request a data residency move as you can see on the screen shot. How can I request the move? Or ist it like here written actual not possible?  
<https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-temporarily-suspending-new-data-residency-requests-for/ba-p/1985220>

Christian


Tags: cloud

confluence-cloud
Presenter mode for Server/Datacenter:
Asked by Chris Volk:

When will Presenter mode (<https://community.atlassian.com/t5/Confluence-Cloud-articles/Presenter-Mode-for-Confluence-is-here/ba-p/2018523>) be available for Server/Datacenter?  
My understanding looking at [https://confluence.atlassian.com/search/?productName=Confluence\&pageType=Documentation\&productVersion=7.17\&queryString=Present%20your%20content%20with%20Presenter%20Mode](https://confluence.atlassian.com/search/?productName=Confluence&pageType=Documentation&productVersion=7.17&queryString=Present%20your%20content%20with%20Presenter%20Mode) is that it is currently confluence cloud only.

Thanks for letting me know.


Answers:
author: Mervyn Toh
body: Yes, the feature is only for cloud.

There seems to be other third party solution via the Marketplace if you need such feature on Server or DC, for example [Presenter for Confluence](https://marketplace.atlassian.com/apps/1213922/presenter-for-confluence?tab=overview&hosting=datacenter).


Tags: confluence-server

data-center

feature

presenter-mode

server
How to delete attachments
Asked by atsumi-kuraishi:

????????????????????????????????????????????????


Answers:
author: Srinatha T
body: Hi [@atsumi-kuraishi](/t5/user/viewprofilepage/user-id/4944185) ,

Welcome to Atlassian community.

You can actually the follow the steps in the below page to delete.

* [Manage-uploaded-files](https://support.atlassian.com/confluence-cloud/docs/manage-uploaded-files/)

I hope above answers your question . Have a good day!

Thanks,

Srinath T
Create Jira Issues from Confluence and link to Epic
Asked by John McCarthy:

We have a Confluence page with two Epics linked to it currently, where we were creating Stories/Tasks using the Jira contextual menu. The *Link to Epic* check box was displaying properly and functioning as expected, but then stopped appearing.

Is this due to the second Epic being linked?

Is that feature limited to a page with only one Epic linked?


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: It appears your assumptions are correct :) it's related to 2nd Epic linked.

Here you can check exactly the same case:   
<https://community.atlassian.com/t5/Confluence-questions/Confluence-option-to-create-issue-cannot-see-Link-to-Epic/qaq-p/1202605>


Tags: confluence-server

epic-link

jira

server
Can Confluence search the content of attachments in Confluence and return it in search results?
Asked by Steph Lau:

A large number of our Confluence pages contain attachments or Google documents that are embedded using the G-drive macro.

Is there the ability for searching in Confluence to also search the contents *within* attachments e.g. PDF, Google Docs to return search results?

For example, we have a Google doc glossary of terms that is embedded into one of the team's Confluence pages. If we go to search a key term (that's within the Google doc), Confluence doesn't return any results.

Thanks!


Answers:
author: Brant Schroeder
body: [@Steph Lau](/t5/user/viewprofilepage/user-id/4553810) That functionality does not exist. It does not index attachment content nor does it index google documents. It can however find attachments by name as it searches page content and other page meta data. <https://support.atlassian.com/confluence-cloud/docs/search-for-pages-and-posts/>

comments: author: Steph Lau
body: Thanks for the quick reply Brant!

I'd love if Atlassian could consider Confluence search capability to incorporate this. Would make discoverability of content in Confluence next level!


author: Brant Schroeder
body: [@Steph Lau](/t5/user/viewprofilepage/user-id/4553810) you can submit a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


author: Kim Trask
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - While I can confirm that my tests to search within PDF and JPG files have failed to yield search hits. I can successfully search within a MS Excel file (as a Confluence page attachment). I presume searching within a MS Word (again as a Confluence page attachment) would be similar to searching within a MS Excel file, but I have not tested that file type. Maybe this is feature that has been added since 2022?


Tags: cloud

confluence-cloud
are Space Analytics included in XML space exports?
Asked by Michael Blake:

we have 135 spaces with over 10 years of updates being migrated to a new confluence instance, will the space analytics be the same on the destination site for the migrated spaces? We are using space xml exports/imports to consolidate the spaces into an existing instance.


Answers:
author: Mattia _bitvoodoo ag_
body: Hello [@Michael Blake](/t5/user/viewprofilepage/user-id/4894434)

Confluence Server does not come with a native analytics solution. I, therefore, suspect that you are using an app to track and analyse Confluence usage. My recommendation would be to first clarify which app you are using (under the Confluence's "Manage apps").

As soon as you know the app, my recommendation would be to contact the app vendor's support, who can show you possible ways and procedures for the data migration. You can find the contact information for the support of the app in the [Marketplace](https://marketplace.atlassian.com/) entry.

Best regards

Mattia

comments: author: Michael Blake
body: yes Analytics is in Confluence Data Center now:

<https://www.atlassian.com/blog/confluence/analytics-for-confluence-data-center>


author: Michael Blake
body: the article was published on March 22, 2021


author: Mattia _bitvoodoo ag_
body: You're right. It is included in the Data Center version. The tags here have made me wrongly assume that you are on Server.

I did not see any references to analytics data when quickly looking through an exported XML. If no one else here knows the answer, you can either do a test export and import of a space or open a ticket with Atlassian support.


author: Michael Blake
body: I am hoping that the analytics data is calculated from the data in the database concerning creationdate, and lastmoddate. So if that data does not change when a space is exported and imported on a new server, then all analytics should remain intact. I should be able to find out next week when I get access to the destination test instance.


Tags: analytics

confluence-server

data-center

server
How to join a site I've been added to
Asked by Adam Joshua Moar:

I am trying to join a confluence site, but keep receiving error. I have been added by the site's admin, and have received an invitation link, but I can not access the site without errors. Whenever I try to join I get the error, "

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a [support request](https://support.atlassian.com/contact/)"

I have tried multiple times and keep getting the same error. Any help would be appreciated. Thank you


Answers:
author: Jack Brickey
body: Here is what I would suggest...

1. verify the accuracy of the URL
2. try to access via a different browser
3. share a screenshot of what you see

questions I have:

* are others experiencing this?
* can one of the other users go to administration \> user management and check the status of your user ID?


Tags: cloud

confluence-cloud
Can shortcuts to other pages be created?
Asked by Termorshuizen, Geoffrey:

Afternoon all,

I want to know if it's possible to create a shortcut to a page that is a page itself, and not simply a link within a page.

For example, I have a page with content that needs to go under multiple places in the hierarchy. I don't want to have to maintain multiple copies of the same page though.

I'm hoping there's a way to create the root page, and then where necessary in the rest of the hierarchy, create a page that is just a link to the root page. That way, I can create a page that is actually sourced from another page, and not simply a copy of the original page.

I see how to copy pages, create a link within a page, import/export to external docs, etc., but not what in Linux (for example) would be a soft link using ln.

Thanks,

GT


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: If you just want to re-use content (or part of it) from 1 page as a source, then you can use the excerpt macro. Here are the doc for this feature: <https://confluence.atlassian.com/doc/excerpt-macro-148062.html>

Note: for Confluence Cloud users there is easier way to do this, with include page macro: <https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/>

comments: author: Patrick Vanhoof
body: The same macro's can be used on server.


Tags: confluence-server

server
How to Go Back once Compliance is Marked Approved in the Dropdown
Asked by Robin Fadool:

I made a mistake and thought I was in a different project and marked a project [Compliance Approved the the Jira Ticket. How do I go back to In Progress?](https://macmillanlearning.atlassian.net/browse/CM-9584)

<https://macmillanlearning.atlassian.net/browse/CM-9584>

Thank you


Answers:
author: Mikael Sandberg
body: Hi [@Robin Fadool](/t5/user/viewprofilepage/user-id/4943115),

Welcome to Atlassian Community!

Depending on how your workflow is configured you may be able to move it back to In Progress. If you click on the drop-down arrow next to the status you should see View workflow. If you do not see a way back to In Progress you should contact your Jira admin and they should be able to help you. We here on the community (mainly Atlassian customers) do not have access to other customers instances.


Tags: cloud

confluence-cloud
Why does code disappear when in Code block macro?
Asked by WW:

Running Confluence Data Center v7.13.2 (*and some plugins, so who knows if they have anything to do with this*)

Created a **Code block macro** and left the **default settings**.

Inside the **macro body** I put:

```
c:
```

When I preview or update and view the page, the **code block is blank**but has a border, so I can tell where it is.

When I **edit** the **macro's settings** and refresh to **Preview** , it **flashes c:** , then **disappears**.

I have **another Code block macro** on the page with more code in it, and it appears **fine**.

I tried using the **No format macro** , but for some odd reason, the **panel is not appearing**, even when the No panel checkbox is unchecked (and when it's checked).

Something screwy is going on, anybody know why?


Answers:
author: Bill Rudy
body: I've had a similar problem (Confluence Server 7.19.1)...several times recently code just disappears within a code block (the macro shell is still there). Oddly, I have another code block on the same page and it didn't happen to that one. Definite bug.


author: Brant Schroeder
body: [@WW](/t5/user/viewprofilepage/user-id/1209024)

Have you tried clearing your cache? Could this be an upgrade break? Have you tried restarting Confluence?


Tags: code-macro

confluence-server

macro

server