youngmon/atlassian-qna huggingface dataset:
can we extract information about images on Confluence and Jira
Asked by cmbollareddy:

Is there a way to run a query that will extract all the pages, project, etc. where there in an image. **company** **logo** is changing effective Oct 15th and any spaces that has the old logo will need to be updated.

But what is the best way to find out if there are other spaces where the old logo may live?


Answers:
author: Mirek
body: Ability to get list of attachments is easy. You need to write a script that would connect to Confluence via REST api, get all pages and from that page list of attachments, but finding the logo might be hard.. files might have different name, size... etc. Not sure if this is easily possible unless you have logo in some specific place where it should be (like a space avatar or home page.. )

Better to inform all space owners to check and change the logo (if the see the old one)

comments: author: cmbollareddy
body: Hi [@Mirek](/t5/user/viewprofilepage/user-id/781521)

We have around 137 spaces. In all spaces, we have global templates, space templates and 1500+ pages.

Some space owners keep the company logo in pages (like business meeting pages, b2b pages and etc).

Yes, it's very hard to find out the logo in all pages. but we need to update new logo, where ever is in old logo.

and i don't have knowledge on REST api. Can you suggest us.


author: Mirek
body: I know and as I already mentioned .. "finding the logo might be hard.. files might have different name, size... etc." so I do not think that is easily possible. I suggested to divide this task to space owners rather than try to do it automatically... API would give you only list of pages and attachments but would not recognize your logo.


author: cmbollareddy
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521)

API would give you only list of pages and attachments..How to do this?

at least if i generate list of attachments then it would be easy to find out the logo


Tags: confluence-server

jira

server
Can I create a form with a table where people can add a row using a button?
Asked by Michael Wells:

HI all,

I am in charge of creating/updating our Wiki pages at work. We have quite a few, and people have been throwing more at me. I was thinking of creating a form where people could add pages that need to be worked on. I would use a table so that I could have columns like 'Page', 'Status(Missing/Obsolete)', 'Submitter', 'Notes', and maybe a couple of others.

Rather than have to go in and occasionally add rows or ask my users to, I was thinking about putting a button on the page that would say 'Add new item', or something similar, and it would add a new row to the table

Is this possible, or does it need plugins/macros?


Answers:
author: Randall Robertson
body: Are you using only Confluence? Or do you use JIRA as well?

Tracking requests like these is what JIRA is all about and you can embed JIRA issue tables in your Confluence page with all the information you need as well as give the users a button to click to get a form that will add a new issue to that JIRA table.

comments: author: Michael Wells
body: We use Jira as well, so I'll talk to our Jira guys and see if they can help me out on this. Thanks for the tip!


Tags: confluence-server

server
Restoring xml Backup fails: Key (lower_username)=() already exists
Asked by Jens Tanneberger:

I had to reinstall my physical Server (now Windows 2019 Server). Before that, I had made full XML and attachment backups from both JIRA and Confluence which had been running on the server (both Confluence and Jira remained at the same versions: Confluence 7.0.1 and Jira 8.4.1). I use a current PostgreSQL database on the same machine.

The Restoration of JIRA data to the newly installed machine worked well.

But after Installing Confluence and trying to restore the xmlexport-20191002-205412-19.zip file (about 1 GB total size including about 250 MB entities.xml) from the .\\restore folder this fails after one minute with following error message. Unfortunately, the problematic username ist "()" so the problem is hard to identify.

![2019-10-03 Confluence Restore fails.jpg](/t5/image/serverpage/image-id/68302iE9CD3A8E3EE2F63B/image-size/large?v=v2&px=999 "2019-10-03 Confluence Restore fails.jpg")In case it may be related: In the old installation, JIRA was also used as the user database for Confluence.


Answers:
author: Andy Heinzer
body: Hi Jens,

Sorry to hear about this import problem with Confluence. We have seen this particular kind of error before. Atlassian support created a knowledge base article in order to help users like yourself get past this problem. Please see [Confluence site XML import fails with "duplicate key" error](https://confluence.atlassian.com/confkb/confluence-site-xml-import-fails-with-duplicate-key-error-438993638.html) for more details.

There are a couple of different ways to address this problem. If you still have access to the old server and old database, there are steps there where you can adjust these records in the database directly, then flush the cache in confluence, before creating a new XML backup (Resolution #2).

OR

If you only have access to the XML backup file, there are also steps you can follow in the Workaround section in order to find the duplicate username entry in the entities.xml file (found in the backup XML .zip file) and delete the duplicate object from that file. Once you do that, you can then save that file, add it back to the zip and use that new zip file for the import instead.

Please let us know if you have any questions or concerns when trying to follow these steps.

Cheers,

Andy


Tags: confluence-server

server
Can Confluence show metadata properties from a document on a file list?
Asked by Victor Prasad:

We want to show more files metadata from our files on a file list  
Like Title, Category, Subject etc from MS Office files? We long lists and want to be able to sort by multiple properties without having to add labels to all the files  
Same with on pdfs.

Thanks,

<br />

Victor


Answers:
author: lnylund
body: I found requests for this basic document functionality from 2014 on. Frustrating that this is not a thing.


Tags: confluence-server

server
How to activate the cancellation of site subscription right now?
Asked by Jianzhou Qu:

I tried a free version of Confluence. Now my boss want to create the site with the same name. But it said "already taken". I cancel the trial subscription but it can only be deleted until Oct. 9.

My question is that can my cancellation be activated right now? My boss want to create the site as soon as possible.


Answers:
author: Brant Schroeder
body: Jianzhou,

Please submit an issue to Atlassian support - <https://support.atlassian.com/contact/#/> they should be able to help you.


Tags: cloud

confluence-cloud
How to delete task on My Task list that no longer exists on a page
Asked by scott.fawcett:

I use the Task list (Confluence Tasks) to organize my assigned tasks. I have a task that's listed on the Task page that no longer exists on the originating page. How do I get rid of it on my Task page?


Answers:
author: Shannon S
body: Hello Scott,

Thank you for contacting us. I'm aware of an issue that causes this due to duplicate tasks being listed:

* [CONFCLOUD-62685](https://jira.atlassian.com/browse/CONFCLOUD-62685) *Duplicate Tasks in Reports*

It's likely that the original task was already unchecked and the duplicate still exists there. To workaround it, you'll need to create a copy of that page and then delete the original. Alternatively, you can [raise a ticket with the Support team](http://support.atlassian.com/contact) and we can manually remove them for you from the database.

Regards,

Shannon

comments: author: Courtney Lee
body: Hi, this is happening to me with 2 tasks, Can you help delete them?


Tags: cloud

confluence-cloud
My clients can't log in
Asked by William Ryan Hunt:

Get a blank screen from the invite after clicking. when they ask to join, they get a gray screen. I've gone through permissions several times, and everything seems correct.


Answers:
author: Fabienne Gerhard
body: Hi [@William Ryan Hunt](/t5/user/viewprofilepage/user-id/3584434) - are you using cloud or server version? Can you give us more details on how you got through invitation? Did you make all settings for the new users/usergroups?

Did you check through global to space to site permission? Only saying because I had the same problem yesterday, everything seemed fine and I forgot the global permission for the new user group.


Tags: questions-for-confluence
Copying branches of a space
Asked by rick sawa:

I want to know if it is possible to create a branch of a space and then be able to copy the whole branch into a different part of the same space. For example, we want to create a series of hierarchical templates to track movement from development into production for new applications. Each new application would have its own set of template documents that are identical in structure and we don't want to alter the structure.

Is this functionality available?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi rick sawa and Welcome,

The requested functionality is not available out-of-the-box but you can search at [**Atlassian Marketplace**](https://marketplace.atlassian.com/) for some third-party apps to do the job, please check:

* [Space Tree Creator (copy space)](https://marketplace.atlassian.com/apps/1214324/space-tree-creator-copy-space)

* [Copy Page Hierarchy (Copy Space)](https://marketplace.atlassian.com/apps/1218116/copy-page-hierarchy-copy-space)

* [Copy Space for Confluence](https://marketplace.atlassian.com/apps/212/copy-space-for-confluence)

Let us know if any of the proposed apps solve your problem,

Regards


Tags: confluence-server

server
License migration
Asked by John Tran:

How do I revoke the license from my current instance so that I can use it for a new server that I am setting up? Is this somewhere in the admin settings?


Answers:
author: Bastian Stehmann
body: Hi [@John Tran](/t5/user/viewprofilepage/user-id/3582512) ,

You do not have to revoke it, you can just reuse it on the new server. Just make sure to shut down the old server.

comments: author: John Tran
body: [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496) Thank you for your response!


Tags: confluence-server

server
Is there a way to grant read only access to Confluence Cloud for anonymous users?
Asked by triemer:

I am looking for a way to use cloud confluence to document product features that can be shared externally. In many cases those needing to view the info won't be confluence users (i.e. no user or password) and we don't need them to be setup as one. Is there a way to do this with the cloud version?


Answers:
author: Sharon Helms
body: Hi,

Yes, if your Confluence site admins have [set up Global permissions to allow for Anonymous Access](https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html) then individual Space admins have the option to [configure their spaces to grant permissions to users who are not logged in](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html) (essentially making the space public).

Here's the Atlassian documentation that describes [setting up Public Access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html).

I hope this helps!

-Sharon

comments: author: triemer
body: Thank you Sharon. This seems to help. The documentation did not support doing this in the Cloud, but we made the changes and are testing to confirm.


Tags: confluence-cloud
Livesearch macro exact matches only
Asked by Casey Maynard:

I cannot determine a way to configure or use the Livesearch macro so that I can find pages with Only the search criteria

My search is Claims Validation 1.3.7 TBD, and my results shows all of the pages that have any of those terms, but I want the results to only include pages that includes ALL of those terms in the page.


Answers:
author: Viktor
body: Please vote for <https://jira.atlassian.com/browse/CONFSERVER-14910>

comments: author: Casey Maynard
body: Although I voted for this. The likelihood that Atlassian will resolve an issue that is over 10 years old is minimal. A competitor that has a similar product and better functionality is more apt to resolve this issue first. Sorry but that is a reality. We are 'stuck'


author: Casey Maynard
body: I discovered that including an "AND" and quotes in the search was the solution \>\>\> "Claims Validation 1.3.7 AND TBD"


Tags: confluence-server

server
Page history - where can I enter comments ?
Asked by Gerhard Schober:

Hi, we are using Confluence Cloud.

I'll see the page history and a field named "comments".

Where can I enter comments on a page change ?

Thx

Gerhard


Answers:
author: Dan Winkler
body: That functionality has been removed in the new Confluence Cloud editor.

To vote to bring back the comment box., check out this link: [https://jira.atlassian.com/browse/CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695?_ga=2.181999143.1295591034.1569859199-1536537949.1529468659)


author: Cody Stevens
body: Hey [@Gerhard Schober](/t5/user/viewprofilepage/user-id/2447058)

Once a page is published, its not possible to add a comment in that field. When you are editing a page, before publishing there is a box on the bottom that says "What did you change" What you put in this field will be displayed in that comment section.

![Screen Shot 2019-10-03 at 10.08.07 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/68260i20092F9672F7C30E/image-size/large?v=v2&px=999 "Screen Shot 2019-10-03 at 10.08.07 AM.png")

comments: author: Gerhard Schober
body: I under stand. But where is this box on the bottom ?

![2019-10-03 19_15_11-Edit - xTCU Installation - xTCU - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/68261i829806BB97AA918D/image-dimensions/455x140?v=v2 "2019-10-03 19_15_11-Edit - xTCU Installation - xTCU - Confluence.png")


author: Cody Stevens
body: Hey [@Gerhard Schober](/t5/user/viewprofilepage/user-id/2447058)

I didnt notice you were on cloud. With the new editor, that function has been removed. As [@Dan Winkler](/t5/user/viewprofilepage/user-id/228195) said, you can vote to get it back via the following link; [https://jira.atlassian.com/browse/CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695?_ga=2.181999143.1295591034.1569859199-1536537949.1529468659)


Tags: confluence-cloud
Confluence Rest API Error 404
Asked by Jannis Koray K?ksel:

Hi I want to get the content of a page via rest api call.

I tried all imaginable combinations of user, password and URI.

E.G:

curl -X GET -u \<email\>:\<API Token\> "https://domain.atlassian.net/rest/api/content/\<ID\>?expand=space"

curl -X GET -u \<email\>:\<PWD\> "https://domain.atlassian.net/rest/api/content/\<ID\>?expand=space"

And I tried multiple page ID's. I got the page id by going to Page Info and then used the ID= ... from URL.

I also tried to send a "simple" Https request and added the Authentification to the header. The Http 404 error still occurs. The return header does not contain a Authentication_Failed entry. So I assume that the login has been successful.


Answers:
author: Manuel Bastardo Castellano
body: Hello [@Jannis Koray K?ksel](/t5/user/viewprofilepage/user-id/3558417) do you encode your user and pass to base64?? it happened to me that I haven't paid attention to this:

Supplying basic auth headers {#toc-hId--1408033418}
---------------------------------------------------

If you need to you may construct and send basic auth headers yourself. To do this you need to perform the following steps:

1. Generate an API Token for your Atlassian Account: <https://id.atlassian.com/manage/api-tokens>
2. Build a string of the form `user@example.com:api_token`.
3. Encode the string using base64.
4. Supply an `Authorization` header with content `Basic` followed by the encoded string. For example, the string `user:user` encodes to `dXNlcjp1c2Vy` in base64, so you would make the request as follows:

```
curl -D- \   -X GET \   -H "Authorization: Basic dXNlcjp1c2Vy" \   -H "Content-Type: application/json" \   "https://your-domain.atlassian.net/wiki/rest/api/space"
```

the postman integrations its a great start also

hope it helps


Tags: cloud

confluence-cloud
Help with password
Asked by John Borth:

I cannot login to Confluence nor does any contact me to resolve this issue. How do I get help with my password to Confluence?


Answers:
author: Scott Theus
body: Hi [@John Borth](/t5/user/viewprofilepage/user-id/3584191) ,

Your site admin should be able to send you a password reset prompt (Administration, Users, Select "Show Details for your user ID, then click the eclipses in the top right and select "Prompt for password reset.)

If you are the site admin then you will need to contact Atlassian Support at <https://support.atlassian.com/contact/#/>

Hope this helps,

-Scott

comments: author: John Borth
body: I have done all that you have said so far to no avail. The link provided will not connect. That is why I came to the community for help. No administrator responds when I ask for support. I have not been able to find a phone number to talk to a live person. What is the next step?


author: Scott Theus
body: Unfortunately, Atlassian Support does not have a phone number, contact is initiated by the online portal at support.atlassian.com. You'll want to use the "May Account" option from the drop down.

I'll see if I can get in touch with someone to give you a hand.

-Scott


author: Ang?lica Luz
body: Hi John,

Allow me to step in to clarify how this issue must be resolved.

Since you're running a server product you'll need to work with your local administrator to unlock or reset your user account to gain access.

Since Atlassian won't have access nor administrator writes on your self hosted Confluence 6.15.8 instance, you will have to work with on your local resources to have your matter resolved.

If you are an admin and your account is locked out and that needs to be reset, please see [Restore Passwords To Recover Admin User Rights.](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

Regards,  
Ang?lica

comments: author: John Borth
body: I guess that puts me back to where I started. I have no idea who the administrator is and how to contact them.


author: Ang?lica Luz
body: John, you need to check it internally because it's a server instance, so we don't have access to check who manages your account.

We understand that you work at a large company, but you need to talk to your manager, someone from IT, or even HR that may know who can help you recover your password.

While not exactly what you're looking for, we hope this helps to guide you to find your instance administrator.


Tags: confluence-server

server
How to index my Confluence site using Apple Spotlight
Asked by Mark Vereb:

I'd like to index my Confluence site using Apple Spotlight so users can search content from their MacBooks


Answers:
author: Shannon S
body: Hello Mark,

Welcome to Atlassian Community. It's nice to meet you!

There's no officially supported functionality for this. However, I am aware of an app called [Flashlight](http://flashlight.nateparrott.com/) that allows you to add additional search functionality to Spotlight. It appears that there has been a Confluence plugin created for this app: [Flashlight Confluence Plugin](https://github.com/suer/flashlight-confluence-plugin).

I haven't personally used this app, so I can't say for sure how well it works, but it's worth a try.

Regards,

Shannon


Tags: cloud

confluence-cloud
Using Page Properties Report Macro
Asked by Rhea Ong-Yiu:

I followed this guide in using page properties:

<https://confluence.atlassian.com/conf612/page-properties-report-macro-958777810.html>

I used the label: team for all the pages underlying the Main Page.

![Screenshot 2019-10-03 at 17.15.56.png](/t5/image/serverpage/image-id/68233i38213278A8CF06BC/image-dimensions/513x113?v=v2 "Screenshot 2019-10-03 at 17.15.56.png")

I added label: team as a filter

![Screenshot 2019-10-03 at 17.16.13.png](/t5/image/serverpage/image-id/68234iB24918A05E559827/image-dimensions/453x277?v=v2 "Screenshot 2019-10-03 at 17.16.13.png")

However, I am not seeing anything:

![Screenshot 2019-10-03 at 17.18.13.png](/t5/image/serverpage/image-id/68235i4EA49C51BCA46C7D/image-size/large?v=v2&px=999 "Screenshot 2019-10-03 at 17.18.13.png")


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Rhea Ong-Yiu](/t5/user/viewprofilepage/user-id/1235536) ,

First you need to add the content in Page Properties Macro and label the page. In next step use the Page Properties report with label to get required details of all the content in Page Properties macro.

Thanks,

Avinash

comments: author: Peter Olsen
body: I have labeled my page with the Page Properties Macro, however, I still get no data in my Page Properties Report Page. I am not sure whats wrong I get no data found.


Tags: cloud

confluence-cloud
Livesearch Configuration options
Asked by David Lardner:

I had Livesearch set to search the space where it's set up and two other spaces. This worked when we were on cloud. However, now we're on server and it doesn't appear that it's working. My configuration is as follows:

"searchstring" AND spacekey = ("space1" OR "space2")

Can anyone point out where I'm going wrong here? Thanks in advance.


Answers:
author: Kurt Klinner
body: [@David Lardner](/t5/user/viewprofilepage/user-id/402924)

Hi David

looks like that is a restriction on server, please check the feature request

<https://jira.atlassian.com/browse/CONFSERVER-37239>

Cheers

Kurt


Tags: confluence-server

live-search

server
Is it possible to create a "mirror" environment of Confluence to access information during an update
Asked by minor.b:

Our security team is going to be updating Confluence and want to know if there is a way to create a "staging site" on confluence, where employees can access information during the time that Confluence is not available


Answers:
author: Kurt Klinner
body: [@minor.b](/t5/user/viewprofilepage/user-id/3333934)

Hi Minor

welcome to the Atlassian community.

One option would to have a cloned environment, that gets used throughout your update

<https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html> provides some steps on that topic.

One thing to keep in mind is that changes to that cloned environment do not get automatically backported to the original one, so you should instruct your users to either use it in a read only way or that they need to do any changes afterwards to the other instance as well.

Hope that helps

Cheers

Kurt


Tags: confluence-server

server
Setting up administrators for a single page.
Asked by JD McCormick:

How do I set up a user to have edit capacity for a single page?

Thank you,


Answers:
author: Alexander Ling
body: According to this link <https://community.atlassian.com/t5/Confluence-questions/Edit-permissions-on-only-one-page-how-to-set-up/qaq-p/731478> there is isn't an effective way to solve this problem.

The way you can do this is to let a user have edit permission and instead restrict the other pages.

To restrict a page you need to be in the page you want and then click in the top right corner with three dots.

But as the link suggest, it is not really recommended to set it up that way.

Hope that help with your issue!

comments: author: JD McCormick
body: Not the best solution but it does work.

THANK YOU!!


Tags: confluence-cloud