youngmon/atlassian-qna huggingface dataset:
This installation of Confluence has failed with a bootstrap error
Asked by geduldig:

Installing self-hosted confluence server (6.8.1) with installer (as a service, no any manual editing of any files) on a fresh Windows OS leads to error "BootstrapException: Unable to bootstrap application: Couldn't save confluence.cfg.xml to C:\\Program Files\\Atlassian\\Application Data\\Confluence directory" after rebooting.

Same Confluence version (installed on fresh OS, as a service) for MacOSX and Ubuntu 16.4 desktop \& server version also doesn't work after rebooting ...


Answers:
author: Shannon S
body: Niels,

It sounds like your user might not have the proper permissions to write to that directory.

Have a look here: [Unable to Complete Installation Due to File Permissions](https://confluence.atlassian.com/confkb/unable-to-complete-installation-due-to-file-permissions-104300781.html)

Once your user is given the proper read/write permissions then it should be able to save the file.

Regards,

Shannon

comments: author: geduldig
body: Hi Shannon, many thanks. I logged in with admin rights, still having the same error message. After setting permission level of the atlassian folders (home and application) to "everyone" it worked. Now "collaborative editing" is not working: sync error ... Let me check the community for this topic first :-).


author: Shannon S
body: Thank you for confirming that it worked!

For your 2nd issue, go ahead and continue your investigation but if you need to reach out to us, I would recommend a new question. This way the title will match your problem and users will be able to help you easily. :)

Regards,

Shannon
Confluence - error setting up mysql database : Illegal operation on empty result set.
Asked by Jude Kim:

**Problem connecting to your database**

SQLState - S1000  
java.sql.SQLException: Illegal operation on empty result set.

Error occurs at 'Set up your database" step, does anybody know the solution?

Environment is as following :

- MySQL 8.0

- ojdbc8.jar

- mysql-connector-java-5.1.46.jar

- mysql-connector-java-5.1.46-bin.jar


Answers:
author: Nic Brough -Adaptavist-
body: Start by using a supported database - the latest versions of Confluence only support MySQL 5.6 and 5.7

comments: author: Jude Kim
body: Oh, I'll check with it then!

Thank you! :)


author: Jude Kim
body: Now it works well!!

Thank you!!


Tags: database

mysql
How do I include the feedback on a page?
Asked by Arpita Pillai:

Hi, I would like to include a feedback option on a page that allows the users to provide their feedback if the article was useful or not. Also, I want to make it customisable so the user can enter their suggestions. Is this attainable if I modify the space to allow for Global users. In addition to this, I do not want to the comments by other users to be visible to other users.

Thanks


Answers:
author: Jonathan Appel
body: Late to the party, we built this app for Confluence Cloud which should fulfil some of the use case you've described - [Page Feedback for Confluence](https://marketplace.atlassian.com/apps/1231936/page-feedback-for-confluence?tab=overview)


author: Patrick Cartier [Candylio]
body: For the feedback you can try this plugin though it was disabled for all instances past 5.6.6.

<https://marketplace.atlassian.com/archive/confluence.plugins.knowledgebase.survey>

Here someone found out how to get it to work for some instances past 6.1:

<https://community.atlassian.com/t5/Confluence-questions/Search-for-quot-Was-this-review-helpful-quot-Macro-AddOn/qaq-p/582591>

For the question about comments I'm afraid your only two options are here:

<https://community.atlassian.com/t5/Confluence-questions/Hide-comments-for-anonymous-users/qaq-p/192038>

I think there is some javascript in that answer that works, but I haven't tested it.

Hope these answers help.


Tags: feedback
How to tag/mention a Jira issue in wiki/comments in Confluence Server?
Asked by Vivian Tang:

I want to do simple tags like @ and # in Confluence for Jira issue ids, as copying and pasting is annoying for users.

Is there a way to do this?


Answers:
author: Jonathan Smith
body: Vivian,

Even after creating the application links, linking (copy/paste) is the only way I know of to complete your requirement.

* It would be powerful if searching for an existing issue was in the create JIRA issue pop-up.

![CREATE.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20394i36D9EA57E17A4EDA/image-size/large?v=v2&px=999 "CREATE.jpg")


author: Bishoy Ayoub
body: [@Vivian Tang](/t5/user/viewprofilepage/user-id/1152062) I think i found the answer to your question, provided you know of course the issue number you would like to tag, so instead of @ which is used to tag users .. if you would like to mention an issue avoiding the copy/paste (to include it as a link) you can use the \[issuekey-issuenumber\] - it's important to use \[ \] signs ( ex. \[ABC-123\] )


author: Vivian Tang
body: Hi, I think my previous question wasn't clear. What I meant was, I would like the following (or similar):

#jira-id - link made for the jira issue on confluence page

OR

\[jira-id\] - link made for the issue on the confluence page

..or similar. The syntax is not important but the ease of use is i.e. an alternative to copy and pasting from Jira, when Jira is already an integrated application link.

comments: author: Patrick Cartier [Candylio]
body: you can use the jira issues macro I mentioned above to list out the jira issues you want on a confluence page with links back to the issue in jira


author: Patrick Cartier [Candylio]
body: Can I ask how you are trying to use the @ mentions? Do you want the user to be notified in confluence when the jira issue changes status?

you can @ mention any user that is on your confluence server license in your confluence instance.

Try using the jira issues macro to display the issues that you want using JQL.

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>

for # unfortunately confluence doesn't use this. But you can organize pages by labels if you'd like:

<https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html>

hope this helps.
Can I retrict the blog post macro to show blog posts only from a particular space cateogry?
Asked by JD:

Hi guys,  

I'm wanting to use the [blog post macro](https://confluence.atlassian.com/doc/blog-posts-macro-139470.html) to displays all blog posts from spaces from spaces that come from a particular space category.  

One of the parameters of blog post macro is **Restrict to These Spaces.** In it, you are able to specify space names to show which spaces the blog posts should come from, or use a one of the ['special values'](https://confluence.atlassian.com/doc/blog-posts-macro-139470.html), as outlined below.  

Special values:

* `@self` --- The current space.
* `@personal` --- All [personal](https://confluence.atlassian.com/doc/spaces-139459.html) spaces.
* [@Global](/t5/user/viewprofilepage/user-id/1148504) --- All [site](https://confluence.atlassian.com/doc/spaces-139459.html) spaces.
* `@favorite` --- The spaces you have marked as [favorite](https://confluence.atlassian.com/doc/save-for-later-136552.html).
* `@favourite` --- The same as `@favorite` above.
* `@all` --- All spaces in your Confluence site.
* `*` --- The same as `@all` above.

Is there any way to specify a space category? For instance, just show blog posts that come spaces that have the category 'teams'? I know that I can specify each space directly but that list is getting large and growing so I'd rather just use the category. It is a possible parameter value in lots of other macros so I'm thinking it might work here?


Answers:
author: James Dellow
body: Sorry, I don't think this is possible with any of the out of the box macros. I don't think you can even filter on space category using CQL (Confluence Query Language).

comments: author: JD
body: Ok thanks [@JA](/t5/user/viewprofilepage/user-id/610719). I guess I'll just reference each space name individually for now and add new ones as they come up
Slack to Confluence Integration for Pinned Items
Asked by Charles Gibson:

Hello all,

I am looking for a way to integrate Slack with our Confluence so that when documents are pinned in Slack they can be sent to our Document Repository in Confluence. Any thoughts or suggestions are appreciated. Thanks!


Answers:
author: Shannon S
body: Hi there Charles,

I'm not familiar myself with Slack integrations, but I do know there are a few add-ons in Marketplace to help with this:

* [Slack Integration Confluence](https://marketplace.atlassian.com/search?product=confluence&query=slack%20integration)

You're welcome to try those to see if they meet your needs, but I've also tagged this post in the Marketplace collection in case anyone familiar with those add-ons can let you know which will be best for your needs.

Regards,

Shannon


Tags: atlassian-marketplace

slack
How do you create a pie chart using the status macro
Asked by Amy Wu:

How do I create a PIE chart using the status macro in a column.

For example, if I have a chart of all my projects listed and one of the column called "RED/YELLOW/Green" where I use the status macro, how do I display that in a PIE chart? If I have a total of 10 projects, where 5 of them are green, 2 of them are red, and 3 are yellow, can I create a pie chart? Is there a count feature to count the number of red/yellow/green status macros?

Thanks,

amy


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Amy,

You can use combination of [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro) and [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro) macros ([Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on) to build the chart. Something similar you can see in this [video](https://youtu.be/JGIijnaL9mU?list=PLRpx9wuFqlzGZOZCj2PkQI2T4Bhkg3cVl&t=48).

comments: author: Elma Lam
body: I cannot find "Pivot Table" from my confluence, do you have any idea?

I tried to browse and search but no result found, Thanks a lot!


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Elma Lam](/t5/user/viewprofilepage/user-id/5056430) ,

If you can't find the Pivot Table, Table Filter, Table Spreadsheet macros in your macrobrowser, it means that the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app is not installed for your instance.

It is a paid add-on that should be installed from the Atlassian Marketplace by your Confluence administrator.


Tags: aggregate

filter

group

pivot

table

table-filter

table-filter-and-charts
Hide other users for logged in users in Confluence
Asked by williamdavidedwards:

By default, when someone logs in on Confluence, they can see all other users on that same Confluence instance on 'browsepeople.action'. However, these other users are customers of ours, and so we want to remove the ability for other users to see their profiles, etc.

Where do I tell Confluence to not show other users on the same instance to other, unprivileged users?  
For the record, we use Active Directory (LDAP) as user directory.


Answers:
author: James Dellow
body: If you are using the server version, there are some documented approaches, such as:

* <https://confluence.atlassian.com/doc/hiding-the-people-directory-196816.html>
* <https://confluence.atlassian.com/confkb/how-to-restrict-users-from-accessing-people-directory-or-search-users-from-quick-search-688883545.html>

It is not possible in Cloud.

comments: author: williamdavidedwards
body: I never saw the 'Users' page documented as 'People Directory', so I never got a hit when searching. This does seem like what I'm after. Thanks!


author: Adam Sterrie
body: For the cloud has this changed?  
Is there a way we can hide users from other users?  
(We also want to use this for our customers but if they can see each other, then we will not be emigrating to the cloud. Seems like Atlassian have shot themselves in the foot in this one).
I cannot drag and drop cards on an iPhone
Asked by Stergios Ntikos:

When I tap on a card it just opens temporarily - 3D Touch sort of functionality; but there's no way to drag and drop. Only way to move cards is to open them, then select move then board then list.


Answers:
author: Thomas Deiler
body: Dear [@Stergios Ntikos](/t5/user/viewprofilepage/user-id/1272071),

do you use the app or a browser?

So long

Thomas

comments: author: Stergios Ntikos
body: Hi Thomas,

I am using the app.

Any ideas?


author: Thomas Deiler
body: Dear [@Stergios Ntikos](/t5/user/viewprofilepage/user-id/1272071),

I am not familiar with this app on iPhone. Best you contact Atlassian, when this app is officially supported.

So long

Thomas


author: Stergios Ntikos
body: Thanks Thomas, I have found an answer. It had to do with the way I was tapping.

Now I tap lighter and it works.


Tags: jira-service-desk

mobile
Confluence: Can't login after first signout
Asked by Yuan Du:

Hi,

I want to investigate if Confluence meet my needs so I've installed Confluence single server (with evaluation license) on my surface and launched in browser (Windows IE). I was able to log in as admin and could do normal thing such as creating space/pages and making edits. But when I tried to login in Chrome, it says the "Your username and/or password are incorrect. Please try again." even I provided correct admin username/password.

What's even weird is after I signed out from IE for the first time, I was not able to login again. Same error msg show up after I provided admin username and password.

Any idea? Thanks

p.s. I only have admin privilege to my surface when I installed confluence. After that our IT support downgrade my privilege. Not sure if anything related...


Answers:
author: M Amine
body: Hi [@Yuan Du](/t5/user/viewprofilepage/user-id/1218222),

It is a bit difficult to know what happens as we may need more information.

But what I can advise is to reset admin password. Here is a link to do that on confluence : [link](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html).

Basically (extracted from Atlassian Confluence 6.8 documentation) :

1. Stop Confluence.
2. Edit `<installation-directory>/bin/setenv.sh` or `setenv.bat` and add the following system property, replacing `<your-password>` with a unique, temporary password.

       -Datlassian.recovery.password=<your-password>

   <br />

   See [Configuring System Properties](https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html)for more information on using system properties.
3. Start Confluence **manually** using `<installation-directory>/bin/start-confluence.sh` or `start-confluence.bat` (don't start Confluence as a service).
4. Log in to Confluence with the username **recovery_admin** and the temporary password you specified in the system property.
5. Reset the password for your existing admin account, or create a new account and add it to the appropriate administrator group.
6. Confirm that you can successfully log in with your new account.
7. Stop Confluence.
8. Edit `<installation-directory>/bin/setenv.sh` or `setenv.bat` and remove the system property.
9. Restart Confluence using your usual method (manually or by starting the service).

**Good to know:**

* Remove the system property as soon as you have restored admin access.
* Don't leave Confluence in recovery mode, or use the recovery_admin account as a regular administrator account.
* Your temporary password should be a unique. Don't use an existing password or the one you intend to use for your admin account.

Cheers

comments: author: Yuan Du
body: Thanks [@M Amine](/t5/user/viewprofilepage/user-id/887028). I'll give it a shot.


Tags: login
Problem connecting mySQL database to confluence server
Asked by yilun you:

I'm having problems connecting to mysql from confluence server. I've used instructions listed here: <https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html>

MySQL version: mysql-installer-web-community-8.0.11.0

MySQL Driver version: mysql-connector-java-8.0.11.tar

Confluence version: atlassian-confluence-6.8.1-x64

Error when setting up database:

**Problem connecting to your database**

SQLState - S1000  
java.sql.SQLException: Illegal operation on empty result set.

it's not in your known list of issues: <https://confluence.atlassian.com/confkb/known-issues-for-mysql-13138.html>


Answers:
author: Nic Brough -Adaptavist-
body: MySQL 8 is not yet supported by Confluence, please use 5.6 or 5.7 as listed on <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>


Tags: mysql
Cannot start conflunce
Asked by Paul Birkbeck:

Rebooted server and now confluence wont start...

HTTP Status 500 - java.lang.NullPointerException {#toc-hId-1794465693}
----------------------------------------------------------------------


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to read the logs on the server to find out why it won't start.

Check \<confluence home\>/logs/atlassian-confluence.log (and others in there) and \<confluence install\>/log/catalina.out

comments: author: Paul Birkbeck
body: Thanks..

It is fixed now. For some reason root owned /home/confluence

Changed permissions and all is ok now
Can we get an enhancement to Find/Replace?
Asked by jriley-es:

Most other editors and tools when launched will load up any highlighted text as the initial search term(s). Can we get this enhancement in Confluence? It stinks having to either type the search terms (increased chance of errors) or copy paste the search terms when you already have the Replace terms on your clipboard.

If this belongs as a a formal feature request somewhere, please advise.

Thanks,

Jim


Answers:
author: Thomas Deiler
body: Dear [@jriley-es](/t5/user/viewprofilepage/user-id/1270474),

you are right - there is some formalism for request like this. Go to <https://jira.atlassian.com> and raise a new suggestion. I recommend to search for similar requests first. Then voting is the better idea.

So long

Thomas
Public Access to Confluence without Google Index possible?
Asked by Christopher Scheel:

I've read a lot of articles here, but didn't really find the answer. Is it possible to find the confluence pages / articles with google, when they are set to public / anonymous access?


Answers:
author: Nic Brough -Adaptavist-
body: It can be. Google can see the pages and would index them. But a lot of people add a "robots" file to their server which asks search engines not to index (or only index parts of the site) - Google and most other search engines respect that.

comments: author: Christopher Scheel
body: Wow, thanks for the quick answer!! But how does the robots file on my server has an influence on the pages in confluence?


author: Nic Brough -Adaptavist-
body: It has no influence on confluence pages. It's a file with a set of rules in it for telling search engines what you would like them to limit their indexing activity to.
Confluence configuration
Asked by DPA:

Hello,

We started with Jira software almost 5 months ago for 3 scrum teams. Now we are planning to implement Confluence for team collaborations. We are new to the platform. Is there any best practices document/article which would help us in our setup.

Our plan is to have 3 to 6 scrum teams working across region/countries towards organizations transformation vision.

Thanks

Dinesh A


Answers:
author: Meg Holbrook
body: Hi Dinesh,

I recommended some good planning standards in another thread recently [here](https://community.atlassian.com/t5/Confluence-discussions/Documentation-Library-with-Workflow-Requests/td-p/777142).

Setting standards and expectations early is going to deliver the best benefit in the end.

comments: author: Meg Holbrook
body: Atlassian also has great documentation, here is a good one for Confluence:

<https://confluence.atlassian.com/doc/tutorial-navigate-confluence-251005338.html>


author: DPA
body: Thanks Meg
Page lost some of its links
Asked by Giovanni Tirloni:

We recently noticed that a page that was full of links (to attachment, other pages and external links) is missing a lot of them. The links point back to the page itself now.

Inspecting the page history doesn't seem to show the correct links either. They all point to the page itself, all the same.

Could this be a bug in Confluence 6.8.1?


Answers:
author: Guilherme V.
body: Hi Giovanni, this is a known bug from Confluence 6.7.2 and it was fixed in Confluence 6.8.0: <https://jira.atlassian.com/browse/CONFSERVER-51998>.

The problem is only triggered when you edit pages with the Collab. Editing on. Do you know if you can reproduce the problem in Confluence 6.8.1? This test should be done in new pages instead of existing ones.

The bug would not fix the problem in case the page was edited before 6.8.0.


author: Giovanni Tirloni
body: I cannot reproduce it on 6.8.1

Thanks for the help!
How do I go about using the trial version of Confluence?
Asked by Ashwin Kanapur:

Need some basic information on how to get started. Thanks

Ashwin


Answers:
author: Jonathan Smith
body: Hi Ashwin,

For cloud, you can sign up here: <https://www.atlassian.com/software/confluence/try> and create a URL for your site. *I believe this is a 14 day trial*.

Basics / how-tos / and how to cancel can be found here: <https://confluence.atlassian.com/cloud/get-started-with-atlassian-cloud-744721598.html>

YouTube is also a good reference point from my experience.

Regards!

comments: author: Jonathan Smith
body: Note: I am also finding that this community is a fantastic resource if you have outstanding questions that google or the Atlassian knowledge base can't answer.
How can the confluence top menu bar be hidden in from displaying in an iframe?
Asked by Dorothy Paredes:

Currently using an iframe on our wiki home page to display conent from a sub-wiki group home page and would like to hide the blue confluence wiki menu bar at the top from displaying within the iframe, how can i hide that top menu bar?![Screen Shot 2018-04-20 at 1.11.49 PM.png](/t5/image/serverpage/image-id/20257i254BD3A54425F1DB/image-size/large?v=v2&px=999 "Screen Shot 2018-04-20 at 1.11.49 PM.png")


Answers:
author: Jonathan Smith
body: What exactly are your sources? Both Confluence or is one an intranet, twiki, or other site?

If this is a confluence to confluence request, try out the **{include page**macro. This won't duplicate the header information; just brings over the content of the page.

comments: author: Dorothy Paredes
body: AWESOME! It is confluence to confluence the include page macro is exactly what I needed, thanks so much!


author: Andreas Hagglund
body: I have exactly the same issue, but not confluence to confluence.

We have a confluence wiki space with documentation, and a separate intranet (intranet tool called Igloo). Now we want to show the confluence wiki within an inframe on the intranet.

How do I then hide the confluence top menu bar and also the left sidebar?

I would be super happy for any advice on this as well!

[@Jonathan Smith](/t5/user/viewprofilepage/user-id/1254033) do you know this as well?


author: Jonathan Smith
body: [@Andreas Hagglund](/t5/user/viewprofilepage/user-id/865272)

Apologies, I do not have Igloo so my answer is a guess...

Is there CSS within Igloo that you can globally try and hide the Confluence global navigation ID / DIV?


author: Jonathan Smith
body: [@Andreas Hagglund](/t5/user/viewprofilepage/user-id/865272),

You might want to a new question to the community instead of within this thread: You will get more answers.

- Jon


Tags: iframe