Unable to install private listings
Asked by jagoba_meabe:

Hi! We recently enrolled in the Custom Domains EAP to test our addons. The addons work fine but I have noticed two behaviours with the custom domain that I would like to comment:

1- Private marketplace listings cannot be installed in the custom domain instance

Steps:

- Create a new private listing in our marketplace

- Get the listing url

- Install it with the "Upload app" feature

2- Applications can't be uninstalled

- Install any public marketplace app (the free trial gets activated)

- Try to uninstall it

In both cases, I can see CORS policy errors in the browser console such as:

Access to XMLHttpRequest at '<https://phx-eap-cd.atlassian.net/wiki/rest/plugins/1.0/net.customware.confluence.plugin.pageapproval.test-key>' (redirected from '<https://cml.dm.appfire.net/wiki/rest/plugins/1.0/pending/9a0537ba-64e9-425b-8355-0231ded9682a?_=1716380143774>') from origin '<https://cml.dm.appfire.net>' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.


Answers:
author: Luis Pellacani
body: Hey [@jagoba_meabe](/t5/user/viewprofilepage/user-id/5484904)

Welcome to the Atlassian Community!

As suggested by [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) , you can enable private listing by following the steps below:

1. Log in to the [admin.atlassian.com](https://admin.atlassian.com/) and select the correct organization.
2. Select `???` next to the product you want to install the app to, and select **Manage apps**.
3. On the **Manage apps** page, select **Settings** at the bottom of the page.
4. Check the box to **Enable private listings**.

Hope this helps.

Cheers,

Luis Pellacani

comments: author: jagoba_meabe
body: Hi [@Luis Pellacani](/t5/user/viewprofilepage/user-id/5180638), thanks for your answer. Yes, I already did the steps you mentioned before getting the error. Without these steps, I couldn't even install a private app.


author: Luis Pellacani
body: Hey [@jagoba_meabe](/t5/user/viewprofilepage/user-id/5484904) ,

Thanks for the confirmation. With that in mind, further investigation will be required by our Developer Support team. You can reach them on the channel below:

* [Developer Support](https://developer.atlassian.com/support)

I went ahead and raised ticket on your behalf to speed things up. You can access it on your [Requests portal](https://ecosystem.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all)

Cheers,

Luis Pellacani


author: Kristian Klima
body: Hello [@jagoba_meabe](/t5/user/viewprofilepage/user-id/5484904) and welcome.

No sure if this helps but I'll give it a try :)

![2024-05-23_15-44-12.png](https://community.atlassian.com/t5/image/serverpage/image-id/325641i11D216A802C6B9D7/image-size/large?v=v2&px=999 "2024-05-23_15-44-12.png")

comments: author: jagoba_meabe
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962), thanks for your answer. Yes, I already did the steps you mentioned before getting the error. Without these steps, I couldn't even install a private app. I'm still getting the same error


Tags: cloud

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