youngmon/atlassian-qna huggingface dataset:
Where's the comment when sharing a link via share links macro?
Asked by TJ Baker:

When using the Share Links macro we are presented with a Comments field, but I am not seeing where those comments are displayed in the created page for the shared link.

Where do those comments 'go'?


Answers:
author: Diego
body: Hello [@TJ Baker](/t5/user/viewprofilepage/user-id/3946490)!

I believe that you are referencing the "Share a link" template. If that is correct, there is a bug affecting the correct operation of this template.

You can take a look at the bug here:
> * [++***\[Confluence Cloud\] Share a link template (and bookmarklet) discards entered comment***++](https://jira.atlassian.com/browse/CONFCLOUD-70267)

Currently, there is no workaround other than manually adding comments to the page itself.

Let us hear from you!

comments: author: TJ Baker
body: Thank you for the help!


author: TJ Baker
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) - I was going to add myself as a watcher on the issue you referenced, but it appears to be inaccessible. I'm getting :

You can't view this issue {#toc-hId--1299113643}
------------------------------------------------

It may have been deleted or you don't have permission to view it.

Is there a public issue I can follow?


author: Mark Roberts
body: Not public for me either. For a company built around wiki, knowledge bases and bug tracking, their own use of it is not very good.


Tags: cloud

confluence-cloud
Clicking on Site Logo (as dictated by Site Homepage) removes side navigation bar
Asked by Robert Gottesman:

I have set the Site Homepage space (from Configuration-Further Configuration).

When a user clicks on our site Icon, they are correctly taken to the specified space homepage ***but***the left navigation bar missing. I assume that is due to the added HTTP parameter '?mode=global'

How can we get the left navigation bar back for our users when they click on the site icon?


Answers:
author: Jack Brickey
body: [@Robert Gottesman](/t5/user/viewprofilepage/user-id/504922) , just closing out old posts. Are you still experiencing this. I am unable to reproduce.

comments: author: Robert Gottesman
body: [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) Hi Jack, YES I am still experiencing this problem. We added a small link (removed global param in HTTP param) to show the Nav bar again. But still a minor annoyance.


Tags: cloud

confluence-cloud
Can anyone suggest third party add-on for archiving confluence page?
Asked by yaswanth reddy:

I have to archive one of our confluence page can someone suggest the 3rd party Add-on


Answers:
author: Brant Schroeder
body: If you have a large instance and you would like to archive pages, spaces, etc. and have insights into updates and usage I would suggest [Better Content Archiving for Confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=server&tab=overview).

If you are doing archiving occasionally then I would suggest doing it this way. <https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-archiving-content>


author: Levente Szabo _Midori_
body: Hi [@yaswanth reddy](/t5/user/viewprofilepage/user-id/1541575)

As Brant mentioned, Better Content Archiving is a popular app to control when and which Confluence pages should be safely archived with custom rules, similar to automation rules.

Read more about [page archiving in Confluence](https://www.midori-global.com/products/better-content-archiving-for-confluence/server/documentation/page-archiving?utm_source=cac&utm_medium=cac-comment&utm_campaign=gh) in this user-friendly manual or [reach out directly](https://midori.zendesk.com/hc/en-us/requests/new) if you have specific questions!

*(I'm part of the Midori team, developing and supporting Better Content Archiving.)*


Tags: confluence-server

server
Confluence MySQL database setup
Asked by Donald Kemp:

I'm trying to follow the steps to install Confluence with MySQL (JIRA is installed on the same server and using MySQL) I'm trying to follow the steps in the following link (<https://confluence.atlassian.com/conf78/database-setup-for-mysql-1021242680.html>), at step 2 it says to start the MySQL installation wizard, that does not exist, but MySQL Installer does exist, so I assume that is what it meant to start. I selected the option Reconfigure, but all the options mentioned in the link above does not exist. So now I'm unable to continue with the database setup.


Answers:
author: Daniel Ebers
body: Hi Donald,

if I understood it corectly Jira is up and running, should not be touched but Confluence is a new installation which fails, correct?

I am unsure for the remaining part of your question - basically when pointing to a new database (Jira and Confluence database must be kept separate) the installation should go well.

For using MySQL you would need to install a driver for Confluence which is described in the article you have linked. Make sure, that the file representing the driver is present.   

Can you probably provide screenshots with further explanations in which step the installer exactly fails?

Thanks,  
Daniel


Tags: jira

mysql

server
Cannot see comments in Confluence Web App.
Asked by Craig Michael Benke:

I recently received access to the Confluence web app to review and comment on a few documents and for some reason I cannot see the comments that others have left (no yellow highlighted words/sentences in the document). Additionally, it seems the version of the document I see is an older version of the document, even though it is supposed to be showing me the current version with comments.

I can click the latest version from the bottom of the page and then I can see the current correct version of the document, but I still do not see or have access to the comments. The comments icon at the top shows the correct number of comments that have been left by others, but when I click it in an attempt to show the comments, the page just reloads with the older version and still no highlighted comments showing. Also, if I press the "Show Inline Comments" button, it tells me to "be the first to add an inline comment" like there are no comments there, even though the comments button to the left of it shows the number 76 on it for the number of comments that already exist.

I have tried different browsers (Chrome and Edge) with the same results, both connected and not connected to our business VPN.

Appreciate if anyone can help me figure out why I am the only one in my organization having this issue.

Thanks!


Answers:
author: Diego
body: Hello [@Craig Michael Benke](/t5/user/viewprofilepage/user-id/4158671)!

As I understand, your user in Confluence is having problems when you try to check both in-line and normal comments in Confluence pages. Is that correct?

With this in mind, I still have a few questions. Here we go:
> 1. *When you say web app, do you mean Confluence mobile web experience (browser on tablets, phones) or access through a desktop browser or the Confluence Mobile app (application for iOS or Android)?*
> 2. *Is this behavior (nonexistence of comments) apparent in all pages that contain inline comments or only specific ones?*
> 3. *Are you able to see page comments (the ones that are at the bottom of the page)?*

Here is our documentation about comments:
> * ++***[\[Confluence Cloud\] Comment on pages and blog posts](https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/)***++

Let us hear from you!

comments: author: Craig Michael Benke
body: In response to your questions:

1. I am using a desktop browser (same results on both Edge and Chrome).

2. This is a consistent issue across all pages with inline comments.

3. In-line comments are the only ones that have been put in, so cannot accurately answer that question.

I did figure out that if I go to the three dots menu in the upper right and select the "Inline Comments Overview", then I can see all the comments in the box that pops up then, just not inline on the document itself as I should be able to.


Tags: cloud

comment
Group members can't see calendar
Asked by Kevin Oechsle:

We have a confluence space that is linked to a service desk board for a team. I have created a calendar in that space, and made it so there is no viewing restrictions and so that only that team and administrators can edit the calendar.

The manager of that team can see and create things on this calendar, I can see and create things on this calendar, however the other people on the team cannot see any of the events when logged in as their user account. When i navigate to the page without logging in, I can see the events just fine.

I've gone over every permission i can find, but am still not able to get the team members access, I figure it has to be something easy that I'm missing. Does anyone have suggestions for me please/thank you?


Answers:
author: Fabian Lim
body: Hi Kevin,

I would check if they have proper access to the space first: <https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/>

Then try the calendar restrictions as well: <https://support.atlassian.com/confluence-cloud/docs/restrict-a-calendar/>


Tags: cloud
PlantUML Macro to support BitBucket hosted file
Asked by Neil Laurance:

Hi there,

I really like PlantUML for sharing diagrams with my colleagues.

Have you considered a variation on this macro, where the UML could be retrieved from a bitbucket hosted file?

Changes to this bitbucket hosted file would either be updated when the page is refreshed, or could refresh periodically...

Thanks, Neil


Answers:
author: Neil Laurance
body: I understand this can be done through the PlantUML Render Macro as detailed here: <https://avono-support.atlassian.net/wiki/spaces/PUML/pages/33816578/Macro+plantumlrender+and+flowchartrender>


Tags: confluence-server

server
Viewing the list of people the page has been shared with
Asked by Eugene Roif:

I am using the free version currently to evaluate the product.

I have shared a specific page with an external user.

I wish to be able to find a report of the pages shared and and people shared with.

Is that possible?

I was not able to find anything like that in the UI.

Is there an API call or something similar that can accomplish this?

A UI approach can work too, I was just not able to find one.

Thank you,

Regards,

Eugene


Answers:
author: Vitor LC
body: Hi [@Eugene Roif](/t5/user/viewprofilepage/user-id/4158596) ,

As far as I know this is still not possible in Confluence. There is this feature under consideration: [CONFSERVER-22396](https://jira.atlassian.com/browse/CONFSERVER-22396)

Someone is saying in that request that the plug-in [Enhanced Sharing for Confluence](https://marketplace.atlassian.com/apps/1219996/enhanced-sharing-for-confluence?hosting=server&tab=overview) provides what you are requesting. Maybe you can have a look at the trial version.

Hope it helps.

Vitor

PS: sorry... just noticed the plug-in is for Server / Datacenter versions only...


Tags: cloud
Any curl commands to upload the page/pages into confluence ?
Asked by Arun Prakash:

Any curl commands to upload the page/pages into confluence ? I'm planning to migrate from one conf server to other within the same org.


Answers:
author: Hana Ku?erov?
body: Hi [@Arun Prakash](/t5/user/viewprofilepage/user-id/3959741) ,

if you want to migrate from one server to another, I strongly recommend you to don't do it using REST API or something like this.

There are many articles connected to this topic, how to do it, for example see [here](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html).

comments: author: Arun Prakash
body: Hi [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304) , thanks for your time and reply.

We have 2 separate confluence instances in same organization. Few spaces and pages from confluenceXX need to be moved to ConfluenceYY instance... rest of the conf pages will remain in their respective conf instances.

I don't have admin access and admins told they wont help in this page movement. So am looking for a way to download the pages from Conf1, and upload it to Conf2.


author: Hana Ku?erov?
body: Hi [@Arun Prakash](/t5/user/viewprofilepage/user-id/3959741) ,

this is so sad, that your admins won't help you. There are not many possibilities without help of admins.

Please look [here](https://community.atlassian.com/t5/Confluence-questions/How-to-transfer-pages-to-another-Confluence-instance-without/qaq-p/716277) - these are basically all of them, which I'm aware of. But all of them are much worse then just do the xml export -\> import of the selected data.


Tags: confluence-server

server
Facing Error while registering webhook in confluence cloud through Addon
Asked by webmethods-integration:

Hi,  
I am trying to register Webhook through Confluence Add-on previously it was working fine  
But recently I am facing the error "An error occurred while provisioning the user for this app. Please try installing it again, and if then the problem persists then contact Atlassian support" while registering Webhook in Confluence cloud.  
After debugging I noticed that it's the "key" in the App descriptor file that is creating the issue.

As per the [Documentation](https://developer.atlassian.com/cloud/confluence/app-descriptor), the key can be a combination of string and numbers. The value that we are passing is "confluence-2dc16f7f-97d5-4006-b5ab-d088d1ec5a94" where the numbers are generated dynamically generated and matches the expression which is mentioned in the documentation. And was working earlier.

But if I change the key value to "confluence-sag" it works fine.  
Are there some different criteria that need to be fulfilled?  
Any help is appreciated.

Regards,  
Kuldeep K


Answers:
author: Fabian Lim
body: Hi There,

What's the add-on that you are referring to?

Regards


Tags: app

cloud

confluence-app

confluence-cloud
Missing functionality when restricting users permissions for wiki pages
Asked by alex_carruesco_hp:

Hi, I would like to have a way to restrict the creation of new pages to only some users, but allow the rest of the users to edit the pages by default. However, this cannot be done with current confluence settings, because the "creation" and "edition" of pages is under the same setting, so there is no way to achieve this. Would it be possible to split this in 2 different settings?

More info about the current permissions here, where you can see that "Pages" have only 2 settings "add" and "delete" and "add" means creation and edition of pages: <https://confluence.atlassian.com/confkb/understanding-permission-in-confluence-979403839.html>

I believe this is an important use case because for big organizations it is very complicated to organize and align all the information, and if everyone can create pages, the wiki may easily become a chaotic place, while restricting this creation would allow to have a more organized wiki. But we want everyone having the possibility of contributing to the wiki, so we would like to allow them to edit pages...


Answers:
author: alex_carruesco_hp
body: Thanks for the suggestion, James. Comala Document Management seems a very interesting software. However, I think it would be counter-productive for us to use it right now because we are using the confluence wiki only internally and we are trying to educate our community to use it more, and if we put some overhead to the process (such as reviews) it would be harder to spread the usage of the wiki. Maybe in the future we can move to that solution.

But for now, it would be great if the Atlassian could solve this. I found that this same suggestion was already done years ago:

<https://jira.atlassian.com/browse/CONFCLOUD-4087>

<https://jira.atlassian.com/browse/CONFCLOUD-38722>


author: James Conway
body: Hi [@alex_carruesco_hp](/t5/user/viewprofilepage/user-id/4158434)

The ability to automatically separate creation and editing permissions is not a native capability of Confluence. An alternative approach would be to apply a document management workflow using an app from the Atlassian Marketplace. One option you could consider is [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=datacenter&tab=overview).

You could then allow any user to create or edit pages but not make them available across your organisation one or more reviewers has approved the content.

You may be interested in our article [Tyler Technologies creates knowledge base for customer success with Confluence and Comalatech](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Tyler-Technologies-creates-knowledge-base-for-customer-success/ba-p/1434309) that we wrote in collaboration with [@Libby Healy](/t5/user/viewprofilepage/user-id/2182430).

Let me know if you have any questions.

Kind regards

James  
Senior Product Manager at Comalatech


Tags: confluence-server

server
Can you put tables side by side inside a tab page?
Asked by Helena Ambrosio:

Hey,

I know how to put tables side by side in Confluence, but can I do it inside a Tabs page?

Thank in advance for the help.

Kind regards,

Helena


Answers:
author: Vero Rivas
body: Hi [@Helena Ambrosio](/t5/user/viewprofilepage/user-id/4158430)

The answer is yes, look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/column-macro-51872396.html>

<https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html>

Another tip:

You can use a section on your page and divide it in two and in each section, enter a table inside

Cheers


Tags: confluence-server

server
How to correct count amount of licences of Confluence
Asked by krzysztofzarebski:

Hi, I've hudge problem to get correct amount of licences in our instances (Jira/Confluence). We manage users of Confluence in Jira directory. So when I try to filter anyone with ,'confluence-users' group, I get 214 results. I have one Admin account for both instances, plus one admin-confluence local account. When I try to check licences on the Confluence side, I get 249 used licenses. Using postgresql query, I get the same result.![2020-11-12_12-46-44.png](/t5/image/serverpage/image-id/118033i656D6A22206A3462/image-size/large?v=v2&px=999 "2020-11-12_12-46-44.png")![Bez?tytu?u.jpg](/t5/image/serverpage/image-id/118034iEC98E3ECDC2983C3/image-size/large?v=v2&px=999 "Bez?tytu?u.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: SQL isn't the right way to look at this.

Log into Confluence as a full admin, and go to Admin (general) -\> Security -\> Global permissions.

Look at the groups and individuals who have "can use". I suspect you've got more than just "confluence users" in there.

comments: author: krzysztofzarebski
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) I control also this setting. Only three groups have an access to the licence. Confluence-Admin (1 user) and Jira-Admin (1 user). That's all![2020-11-12_14-09-29.png](https://community.atlassian.com/t5/image/serverpage/image-id/118051i8E40D8E04B5ADA33/image-size/large?v=v2&px=999 "2020-11-12_14-09-29.png")


author: Nic Brough -Adaptavist-
body: I had a bad feeling that was the case, but it's been the answer arounf 75% of the time this question comes up.

The next one is a long slog - you'll need to look at the full list of users and identify the ones (although it's likely you only need to find the first one to find out the underlying cause)

However, before trying to do that via the UI, if you are on Confluence 7.0.2 or above and can get to your logs, there is a trick that can help.

* Go to logging and profiling and find a class - from memory, it is something like com.atlassian.User.DefaultUserAccess (or defaultUserAccessor?). Set the log leg to "debug".
* Go back to the licence view and belt "refresh". Now go back to the logging and profiling and change the setting back to what it was before.
* Then read the log - you should find it has dumped out 249 lines of user details which you can then try to match against the users in the three groups who can log in.

Note - this can be slow and cause heavy load, so do it when it is quiet. And remember it's going to dump personal data (user names) out into a system log, unencrypted and in plain text, so there might be security and privacy risks in this.


author: krzysztofzarebski
body: Good to know! I must try everything. I get back with any results


author: Nic Brough -Adaptavist-
body: Being on 7+ and having this has made it a LOT easier - the list that comes out in the log can be dumped into a spreadsheet alongside "members of groups X, Y and Z" and then a lookup function used to match the two sets and highlight where they don't match!


Tags: confluence-server

licence

server
default reporter is not saved in incoming mail handler
Asked by Paul Wachendorf:

Hello everybody.

I'm trying to setup auto issue creation via email following this guide:

<https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html>

Unfortunately the incoming mail handler create/edit form seems to not store any value I try to set in "default reporter". Maybe releated I also cannot get any autosuggestion for Users in the project when starting to type the user name.  
I tried the username (with @ and without) and the actual name of the profile in different variations and for various users (all with create issue and create comment permissions).

Am I doing something wrong or is this a Bug in Jira Cloud?

Thanks for your help, regards,

Paul


Answers:
author: Paul Wachendorf
body: Thanks for your help. Unfortunately using the (uu)id of an user in the "default reporter" field does'nt work either.


author: Fazila Ashraf
body: Hi [@Paul Wachendorf](/t5/user/viewprofilepage/user-id/4158360)

Welcome to community!

In cloud, you might be seeing the account id instead of the username.

See <https://community.atlassian.com/t5/Jira-questions/how-to-find-accountid/qaq-p/1111436> on how to get the id of an account to set

comments: author: Fazila Ashraf
body: Can you login as that user and verify that the user has permission to create and comment on the project?

I see you have mentioned above.. but just want to reverify as that is the most probable cause


author: Paul Wachendorf
body: yes I already tried. The account I wanted to assign as default reporter is the one from the project leader - it already was already used to create a lot of tickets and to comment in a lot of them, too... So on I tried with different other accounts so I'm pretty confident that permissions are not the problem here.


Tags: cloud