Crowd: 'start_crowd.bat' will not run.
Asked by alex seol:

I am installing Crowd.

I refer to '<https://confluence.atlassian.com/crowd/installing-crowd-and-crowdid-191862.html>'.

It looks like you installed it properly, but 'Start_crowd.bat' does not run.

Did you incorrectly modify the crowd-init.properties file?(see beloww)

![crowd 1.png](/t5/image/serverpage/image-id/20921iD977E7363E15C253/image-size/large?v=v2&px=999 "crowd 1.png")


Answers:
author: Nic Brough -Adaptavist-
body: I want to apologise for being a bit blunt, but the grants are mostly irrelevant. You seem to have got them right.

However, your systems can't connect to the database. "Cannot connect" is a small step forward as it rules out some stuff, but not a lot. Check the connections and permissions again, there's something missing.

comments: author: alex seol
body: I've checked again for connections and permissions Installing.(See below)

Crowd and CrowdID:

<https://confluence.atlassian.com/crowd/installing-crowd-and-crowdid-191862.html>

MySQL:

<https://confluence.atlassian.com/crowd/mysql-4030924.html>

Running the Setup Wizard:

<https://confluence.atlassian.com/crowd/running-the-setup-wizard-192479.html>  

But I do not know something missing.

Please give me a hint.


author: alex seol
body: Oh, it is my mistake. I knew the cause.  
The crowd database instance name recorded in 'JDBC URL:' is incorrect.(crowd --\> crowddb)

![crowd 29-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/21115i10FFC3C3515D5670/image-size/large?v=v2&px=999 "crowd 29-1.png")

![crowd 56.png](https://community.atlassian.com/t5/image/serverpage/image-id/21116i3B7E48734DC95C4C/image-size/large?v=v2&px=999 "crowd 56.png")

<br />

Thank you very much.


author: Timeus Solutions
body: Hi Alex,

You must to create a directory at same structure at your installation of Crow, for example:

![Screen Shot 2018-04-30 at 14.18.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/20967iE487562CD10BDF6A/image-dimensions/557x29?v=v2 "Screen Shot 2018-04-30 at 14.18.27.png")

After that, you need to change de path at "crowd-init.properties"

\<your home diretory\>/crowd/crowd-webapp/WEB-INF/classes

![Screen Shot 2018-04-30 at 14.23.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/20969i3F4F3F2AE4030F17/image-dimensions/578x156?v=v2 "Screen Shot 2018-04-30 at 14.23.12.png")

Good luck!

comments: author: alex seol
body: I do not know why, but when I re-work today, start_crowd.bat will run. However, the following error occurs during the installation wizard.

![crowd 29.png](https://community.atlassian.com/t5/image/serverpage/image-id/21096i65E395E2148C3AE4/image-size/large?v=v2&px=999 "crowd 29.png")

The permissions of the 'crowduser' account are fine.(See below)

![crowd 30.png](https://community.atlassian.com/t5/image/serverpage/image-id/21097i8FF7F527E1A07DDD/image-size/large?v=v2&px=999 "crowd 30.png")

I am waiting for your help.


author: Nic Brough -Adaptavist-
body: I suspect the batch file does run, but is failing so quickly, you don't see it run.

Could you tell us what happens when you run it on a command line? (The command line console will retain the output that tells you what the batch file does)

comments: author: alex seol
body: I do not know why, but when I re-work today, start_crowd.bat will run. However, the following error occurs during the installation wizard.

![crowd 29.png](https://community.atlassian.com/t5/image/serverpage/image-id/21099iBE0AAF1306A8D735/image-size/large?v=v2&px=999 "crowd 29.png")

The permissions of the crowduser account are fine.(See below)

![crowd 30.png](https://community.atlassian.com/t5/image/serverpage/image-id/21100iE452DCA245EE8D87/image-size/large?v=v2&px=999 "crowd 30.png")

Note that the mysql database name for 'Crowd' is crowddb.

I am waiting for your help.