youngmon/atlassian-qna huggingface dataset:
Scheduled jobs for confluence
Asked by Hsu Yao Chang:

Dear all,

Is there any limit of scheduled jobs for confluence? Because we setup Back Up Confluence job, it run successful about 6 days. But it failed at the third day, when we tried delete some backup file, it show the error message as listed as below:

delete file.jpg

Thank you.  
[](https://community.atlassian.com/t5/Confluence-questions/Scheduled-jobs-for-confluence/qaq-p/225925?attachment-id=7456){#link_1187f4c7828645}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/38167/1/delete%20file.jpg){#display_1187f4c7828645_0}


Answers:
author: Nic Brough -Adaptavist-
body: You'll get that if you've got the wrong permissions on the disk that the home directory is on, but the most likely culprit is that the disk is full or has failed a check when it was mounted - the "Read only file system" is the clue that t's the whole disk, not just the home.

comments: author: Steven F Behnke
body: Agreed. Red flag.Incidentally, I ran into a 'read-only' file system on AWS, hosting Stash. We finally attempted to restart the AWS instance since we could not seem to recover the drive. That fixed it, apparently.


author: Pilar
body: It is very strange, unless confluence is still trying to take backup and you tried to delete it.

My recommendation will be to shut confluence down and try deleting it.

If still doesn ot work, then it is got something to do with your permissions to access the file/folder etc.

Pilar


Tags: confluence-administration
Hi, Can anybody provide details and guidelines on How to Integrate JIRA and Confluence inside AWS ?
Asked by Kaushik:


Answers:
author: William Zanchet [Atlassian]
body: In addition to what Nic said, you must have a robust box as JIRA and Confluence working in the same box, might consume your resources big time.  

Cheers,  
WZ


author: Nic Brough -Adaptavist-
body: AWS is irrelevant here. Follow <https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html>


Tags: cloud

confluence-cloud

jira
Why do attachments still appear in the old space when I already moved their pages to a new space?
Asked by Lynch Ramos:

I successfully moved pages to another space, but the attachments still appear in the old space when i click on "List Attachments."

The same filenames under "List Attachments" do not appear in the new space, but I can see that these files are attached to a page already in the new space.

I plan to delete the old space. Will I lose my attachments supposedly attached to pages now in the new space? If yes, how do ensure I move all attachments to the new space too?

My expected behaviour is that there will be no files listed under "List Attachments" in the old space, and that all of these should appear in the new space.

Please advise. Thank you.


Answers:
author: Guilherme V.
body: Hi Lynch,

It could be related to Confluence index, you try the following:

- Go to \*General Configuration\*.  
- Search for the \*Content Indexing\* option in the left side bar.  
- Click on \*Rebuild\*.

Or you can rebuild the index from scratch:

* [How to rebuild the content indexes from scratch](https://confluence.atlassian.com/display/CONFKB/How+to+rebuild+the+content+indexes+from+scratch)

Hope this will help you :smile:.

Cheers

comments: author: Lynch Ramos
body: Hello @Guilherme Viana \[Atlassian\], thanks for above. I am trying it out now.


Tags: confluence-administration
Where do I change the page tree setup in a space after this new upgrade of confluence?
Asked by Mishaddia Foucher:

In the new theme for confluence, the page tree is minimized to "How to" and "JIRA reports".

Then if i Drill down i can get to the Testplans, etc...

I don't want the page tree to just show me where i am, i want the page tree to show me EVERYTHING,

like it used to, so I can go to another page easily, not actually have to navigate all the way back up and then all the way back down.

HELP PLEASE.

This sucks and its wasting valuable $$$$ company time.

Mishy  
[](https://community.atlassian.com/t5/Confluence-questions/Where-do-I-change-the-page-tree-setup-in-a-space-after-this-new/qaq-p/79637?attachment-id=8616){#link_1187f529dbfc14}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13451/1/Screen%20Shot%202015-09-10%20at%203.30.33%20PM.png){#display_1187f529dbfc14_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Where-do-I-change-the-page-tree-setup-in-a-space-after-this-new/qaq-p/79637?attachment-id=8617){#link_1187f529dbfc14_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13451/2/oldView_FUNCTIONAL.png){#display_1187f529dbfc14_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Where-do-I-change-the-page-tree-setup-in-a-space-after-this-new/qaq-p/79637?attachment-id=8618){#link_1187f529dbfc14_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13451/3/Screen%20Shot%202015-09-10%20at%203.30.12%20PM.png){#display_1187f529dbfc14_4}


Answers:
author: Steven F Behnke
body: **Easy.**

1. You're using the deprecated Documentation Theme in the first screenshot.
2. You're using the Global Default Theme in the second screenshot.

No need to be rude about the functionality, you could just ask how to fix your issue.


author: Guilherme V.
body: Hey There,

It looks that those instances are using the same theme.

You could try changing the *display options* in the **Configure Sidebar** option:

* Click on **Space Tools**.
* Click on **Configure Sidebar**
* Choose the *Page tree* or the *Child Page* option

Hope this will help you :smile:

Cheers,


Tags: cloud

confluence-cloud
In confluence, can I use @group to notify all people in that group in a comment?
Asked by Ryan LaMay:

I'd like to have the attention of people in the group "qa," it would be good if I can write that instead of all the names individually. Can this be done or is there a plugin for this?


Answers:
author: Giuliano C.
body: In order to mention a group, we are working in the following feature request, which would allow you to do it in a comment, once we can manage individual users there:

<https://jira.atlassian.com/browse/CONF-23015>

Cheers,

Giu

comments: author: Ryan LaMay
body: Thank you.


author: Davin Studer
body: Not in a comment, no. However, you can use the "Share" functionality to send a message to a group.


author: Dirk Brutscher
body: The question is a bit older, but should anyone have the same problem, feel free to check out the app **[GroupMentions](https://marketplace.atlassian.com/1224901 "GroupMentions") for Atlassian Confluence** in the Atlassian Marketplace:

<https://marketplace.atlassian.com/1224901>

![GroupMentions1](https://community.atlassian.com/t5/image/serverpage/image-id/146440iBBF6D9F554C64BC2/image-size/large?v=v2&px=999 "GroupMentions1")
How edit attachments in WIKI without having to download them first?
Asked by Alexander Murdoch:

Hello experts.

I have a Confluence Wiki site for my team and we have bunch of documents out there.

Sometimes, we have to change them and I was looking for a way to edit them with a Plugin or something without having to download, edit, upload the last version again.

I'm not expecting something like Google Docs (that would be awesome!) but, something like Share Point will suffice.

Thanks!

Alex.


Answers:
author: Giuliano C.
body: Hi Alexander,

Let's suppose that you are talking about attachments like Word, Excel, etc. For cases like this one, you can use the [Edit in Office feature](https://confluence.atlassian.com/display/CONF54/Editing+an+Office+Document+from+Confluence) which would allow you to do it. Just remember that for Firefox, we would need ot install the mentioned add-on from the doc and this feature does not work with Chrome yet. We can also have some issues as described in Jim's answer above.

Also, as you mentioned something like Sharepoint, have you heard about the usage of [Sharepoint with Confluence](https://www.atlassian.com/software/sharepoint-connector/overview)? With the Sharepoint connector add-on, we can use Confluence with Sharepoint. :smile:

Lastly, for having operations like Google Docs, you can give your vote in [this request](https://jira.atlassian.com/browse/CONF-8333).

Hope it helps you, sir!

Cheers,

Giu

comments: author: Alexander Murdoch
body: Ohh...that was the problem! My company is still running Confluence 3.4.7 :PThanks anyway :)Alex.


author: jim romaine
body: I have a similar issue that I haven't fully resolved yet, but did see some direction with the issue discussed here: <https://confluence.atlassian.com/display/CONFKB/%27Edit+in+Word%27+Requires+Login+or+Doesn%27t+Work+at+All>


Tags: wiki
Restrict plugin to user group in Confluence
Asked by lazy boy:

Hi,

Is there a way of restricting individual plugins to a specific user group?

Can anyone suggest another plugin/user macro/script that can do this?

Thanks!!!


Answers:
author: Giuliano C.
body: In addition to Nic's answer, we just created the following feature request to work on it as a bundled option, sir:

<https://jira.atlassian.com/browse/CONF-39235>

Feel free to vote on it or share some comments there. :smile:

Cheers,

Giu


author: Nic Brough -Adaptavist-
body: Not really. An add-on can add all sorts of functions to the system and the control of each function is up to the function, not the add-on. If you want to stop people doing a certain thing with an add-on, then the add-on has to be written to support that.

You can do some security work with macros if you use Bob Swift's Macro Security add-on, but for everything else, you need the add-on to have coded for control.
Confluence Attachment limit
Asked by Hsu Yao Chang:

Dear sir,

Is there any limit for confluence attachment, such type, size...etc? What is the max size of attachment ? Is there any successful confluence example for company use ? Thank you.

(Just collect the information )


Answers:
author: Nic Brough -Adaptavist-
body: You can limit the size of an individual attachment in Admin -\> Attachments. The default is 10Mb per file. There's no real maximum size though, and no limit to the number - you are limited purely by your storage in theory (Cloud has a 25 Gb limit by the way)

However, as it's not designed as a large file store, you will find that larger attachments will fail to upload or download correctly. I usually recommend leaving the 10Mb limit in place, and if you do decide to go higher, never over 100Mb.

comments: author: Hsu Yao Chang
body: Is there attachment timeout limit, such as how long of uploading attachment? Thank you.

(Server response time )


author: Nic Brough -Adaptavist-
body: There's nothing coded into the software, no. But it's not built for massive uploads and downloads, so anything on your network that interrupts the flow will break it, and there's no recovery mechanism beyond "try again".


author: Helen Shaw
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Do you have any updates to your recommendations above? I see the default attachment size is now 100MB and the storage limit for Confluence Cloud is 250GB. I'm wondering if you still recommend using the default value and if you have a suggested maximum. Thank you.


author: Nic Brough -Adaptavist-
body: Yes, I still recommend the default limit. Cloud has really removed the concern about total space, but the "not a file store" and "struggle to upload/download really big files" things still apply


author: Jobin Kuruvilla [Adaptavist]
body: The defaut size is 10MB. You can configure it though. See <https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html>

Most file types are supported.


Tags: confluence-administration
Unknown Macro: rw-news
Asked by Lauren Freudenstein:

We are having issues where we are seeing "Unknown Macro:rw-news" on one of the pages which uses this macro. Please let us know what can be the cause and a resolution for this. Our version of confluence is 4.2.x


Answers:
author: Nic Brough -Adaptavist-
body: The cause is either

1) someone managing to bypass the check that a macro is valid when editing a page (difficult, but possible)

2) you had a user macro or addon called re-news that a user has used on the page, and then you've removed it (deleted the user macro, disabled/removed the add-on providing it, or upgraded the add-on to a version that doesn't have it)

From memory, rw-news is a macro from the Refined Wiki add-on, so check that if you've ever used it. If it's not that, then it will be a user macro.

To fix the problem, do one of:

* Put the right version of Refined Wiki back on your system if it was that
* Write a user macro called re-news to replace it
* Remove the macro from the page


Tags: confluence-administration
How to call a javascript from every page of a confluence space
Asked by Olivier Crozier:

There is a solution to call a javascript from one confluence page with the HTML macro.

There is a solution to call a javascript from all the pages of a confluence server thanks to the custom HTML which to configure from confluence administration.

Is there any solution to call a javascript from all the pages of one and only one confluence space?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Just have a condition in the javascript to check the current space?

AJS.params.spaceKey will get you the space key.

comments: author: Olivier Crozier
body: @Jobin, true I thought about this solution too.Is there any other way so a space admin can do this without involving a confluence admin?


author: Jobin Kuruvilla [Adaptavist]
body: Nothing that I can think of :)


author: Davin Studer
body: You could add the code in the page decorator to check the space key using velocity. If it is the space you want then insert the javascript.


author: Davin Studer
body: The upside of this approach is that the javascript is not even served if it is not the correct space as the velocity code is rendered server side.


author: Olivier Crozier
body: Interresting approach.Hopefully I have a little experience with velocity and decorator files which can execute a user macro which contains the javascript.


Tags: confluence-administration

javascript
I cannot log in hipchat
Asked by Alena Skorobogatova:

image2015-9-10 7:19:55.png

image2015-9-10 7:17:56.pngimage2015-9-10 7:19:35.png


Answers:
author: Abdoulaye Kindy Diallo
body: It was due to an outage. Please watch the latest updates from here: <https://status.hipchat.com/>


author: ?? ??
body: I also can not log inUse PC: mac osx 10.10.5hipchat client : 3.3.2


Tags: confluence-administration
Gliffy Confluence Plugin 6.7.1 for OnDemand - Release Schedule?
Asked by Chris Winfield-Blum:

When will Gliffy Confluence Plugin 6.7.1 or 6.7.0 for OnDemand be released? Has some critical security updates and also core functionality changes (support for Visio 2013 etc) that is really having an impact on core users.


Answers:
author: Nic Brough -Adaptavist-
body: When it's ready. Even if Gliffy "release" a new version, it's still got to be tested and adopted by Atlassian Cloud support, and they only upgrade when they're ready to. It will happen, probably soon, but there's no formal announced schedule for this stuff, you'll get it automatically when it's ready to go.


author: Gliffy
body: Atlassian controls when Cloud instances are upgraded. We have a JIRA ticket open with Atlassian to upgrade Cloud instances to the latest version. You can watch and vote on it here: <https://jira.atlassian.com/browse/CONF-39007>

Thanks,

Katy

support@gliffy.com


Tags: cloud

confluence-cloud

gliffy-cloud
How can I insert rtf into a jira wiki page?
Asked by Bill White:

I have created some text in markdown format. I can convert it to RTF with pandoc. Is there a way to insert the RTF directly into a JIRA Wiki page?

Thanks.


Answers:
author: Steven F Behnke
body: Can you paste an example into an 'Answer' within this question?

A quick glance at Pandoc shows that it supports HTML, plain text, and Word Document, all of which Confluence has varying levels of support for.

* [Standalone: Importing content into Confluence](https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html)
* [Cloud: Importing content into Confluence Cloud](https://confluence.atlassian.com/confcloud/import-content-into-confluence-724765058.html)
The first publicly available release for 5.8 is Confluence 5.8.2
Asked by Phillip Ponzer [Cprime]:

From the [release notes for Confluence 5.8](https://confluence.atlassian.com/doc/confluence-5-8-upgrade-notes-744325378.html):
> **Note on version numbers** : The first publicly available release for 5.8 is **Confluence 5.8.2** . Confluence 5.8 and 5.8.1 were internal releases.

I'm not finding the release notes for Confluence 5.8.2. Is this documentation available or is this really supposed to be Confluence 5.8.4?


Answers:
author: Guilherme V.
body: Hey buddy,

Here's the Atlassian's technical writer comment:
> Hi Pierre, We had some issues with our pipeline that week, and burned through a few version numbers on the way to getting 5.8 out. There are no release notes for 5.8.0, 5.8.1 and 5.8.3 because there were no issues resolved or any changes to notify.
>
> **This page contains all the information about the release [Confluence 5.8 Release Notes](https://confluence.atlassian.com/display/DOC/Confluence+5.8+Release+Notes), and the page we're on now has information on the couple of bugs that were discovered after 5.8.2 was released, and fixed immediately.**

You can check it in this [documentation](https://confluence.atlassian.com/doc/confluence-5-8-4-release-notes-747834720.html).

Hope this will help you.

Cheers,

comments: author: Phillip Ponzer [Cprime]
body: Yes, that's helpful. I just would've thought the upgrade notes would've been updated to reflect this rather than have to sift through comments/ask a question to find out.


Tags: confluence-administration
options for custom domain name
Asked by michael lee:

Hi,

I really need a custom domain name for my confluence site. Can you enumerate some options for me? I'd like to know complexity and cost tradeoffs if you can provide any.

Thanks,

Michael


Answers:
author: Boris Berenberg
body: This is currently not possible in a supported manner: <https://jira.atlassian.com/browse/CLOUD-6999>

You may be able to get this working using a reverse proxy, though I expect not all links will be properly updated to use the new URL since they are built based on the Base URL and not the request url.

comments: author: Nic Brough -Adaptavist-
body: The other option is to move from Cloud to your own hosting (whether you run it yourself or get another provider to host for you). That is a lot more complex than Cloud's "just run it" though.


author: Boris Berenberg
body: Nic is 100% right, if you host Confluence yourself, then you can accomplish this using a reverse proxy: <https://confluence.atlassian.com/doc/running-confluence-behind-apache-173695.html>


author: michael lee
body: I think that we've tried a few different reverse proxy situations and found that some of the icons, images, and fonts do not get served up correctly. Aside from that, it seems to work okay for navigating the content. Do you have a way for us maybe to address these icon and font issues?


author: Boris Berenberg
body: It would likely be a misconfiguration of the proxy or of JIRA's understanding that it is behind a proxy which would cause this. For Apache httpd: <https://confluence.atlassian.com/jira/integrating-jira-with-apache-185729645.html>For Microsoft IIS: <https://confluence.atlassian.com/jira/integrating-jira-with-iis-185729648.html>


Tags: cloud

confluence-cloud
How can I change creator/author/owner of Confluence documents
Asked by CoreyM:


Answers:
author: Luiz Maia
body: Hi Corey,

The following documentation should help. This contains all the steps for specific Confluence versions. You'll need to run a few database queries:

<https://confluence.atlassian.com/display/CONFKB/How+to+change+the+creator+of+a+page>

Thanks.

Regards,  
LM

comments: author: Nicholas Wade
body: This article only applies to Atlassian products on the server and data center platforms.


Tags: confluence-administration
Display of Jira ticket field (e.g., priority, assignee, ..) on Confluence page
Asked by Nadra:

I would like to display JIRA ticket field value (for example, priority) on Confluence page.


Answers:
author: Nic Brough -Adaptavist-
body: Have you tried the JIRA issues macro? <https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>
Import of Backup failed
Asked by Carsten Gellert:

Hi all!

I recently tried to perform a backup action of my confluence system on a seperate server ( or more, a seperate machine with linux on it). I installed the same Confluence version that the backup was made on, put the backup in the restore folder, started it, and then just got an

"Import failed. Check your server logs for more information. Could not roll back Hibernate transation"

Error. Since I am not very good with these kind of errors, nor do I understand the log files, could you help me to find the source of the error? =) Google just told me that it might be a problem with the SQL Version, but since it did not install any of such, I do not know where the error lies...

Some more information: its Confluence 5.6.3 Server Edition, 64 bit

Thanks in advance!

Kind Regards!


Answers:
author: Luiz Maia
body: Hi Carsten!

There are several possible causes for XML backup issues, and to be honest, the possibility of failures in this process is pretty high. We always suggest using the [Production Backup Strategy](https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy) to migrate content between different instances of Confluence.

Also, troubleshooting XML backup issues require log analysis to understand what might have caused the issue, so I'd suggest you raise a support ticket at support.atlassian.com for this issue.

Thanks!

Regards,  
LM


author: Guilherme V.
body: Hey Carsten,

It could be a memory error as you can check in the following documentation:

* [Cannot create or restore XML backup due to OutOfMemory errors](https://confluence.atlassian.com/display/CONFKB/Cannot+create+or+restore+XML+backup+due+to+OutOfMemory+errors)

You could check your logs and see it if indeed is that :smile:.

Cheers,


Tags: confluence-administration
Roadmap planner plugin on confluence
Asked by Pilar:

Hi

I am using roadmap planner plugin on confluence 5.5. InVersion 5.6 onwards this plugin is in-built within confluence.

My question is, when i upgrade to confluence 5.6+, will I need to disable the plugin? What happens to my existing roadmaps that i created with the old plugin? Will i need to do any migration?


Answers:
author: William Zanchet [Atlassian]
body: Hi Pilar,  

Not will happen to your current roadmaps because it's stored in the database, so if you upgrade it still be stored there, just the plugin will be upgraded.

You're safe!  

Cheers,  
WZ


Tags: confluence-administration