youngmon/atlassian-qna huggingface dataset:
Filter cards where I am just following - not a member
Asked by Roan Cruz:

Hi,

Would be nice to filter the cards in one board or more boards where I am just Following.

Already exists a way to filter the ones I am a Member or if someone mentioned me in a comment, but it would be useful to see the cards where I am not a Member but just Following.

If it is already exist, could you please let me know?

Thank you!

**Roan Cruz**


Answers:
author: Iain Dooley
body: [@Roan Cruz](/t5/user/viewprofilepage/user-id/3826711) you can't filter to show cards you're watching, and there's nothing in the API that will tell you whether or not you're watching a card.

Why do you want this information?

comments: author: Iain Dooley
body: [@Roan Cruz](/t5/user/viewprofilepage/user-id/3826711) oh actually sorry the subscribed field in the card object tells you whether or not the querying member is subscribed to the card.

So, conceivably, you could use the API to add a label to every card in every board that you're watching.


author: Roan Cruz
body: Thank you, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !

It is important to me because I do follow cards where the responsability is not mine but I need to know how it is progressing - so I get notifications.  
The responsable of the card is the member subscribed to it.

I was hopping to have an easier way with Filter or Search command to get it. Via API is something which I can consider but will make the things a little bit more complex.

Thank you the attention!

**Roan Cruz**


author: Roan Cruz
body: \*follow = watch


author: Iain Dooley
body: [@Roan Cruz](/t5/user/viewprofilepage/user-id/3826711) well, if you're watching a card without being a member of it, you'll get notified when anything happens on the card.

Isn't that enough? What you seem to be after is some way of knowing which cards haven't had notifications on them for some time, is that right?

If so, perhaps you could set a due date to remind you to follow up or use the card aging power up.


author: Roan Cruz
body: Exactly, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) . I will be notified **IF** someone do some changes there, but if not, I won't.

Filtering by cards I am Watching, would help me to look to them which are not moving.

The due date is in use by the member to be notified when he needs to make something.

The card aging is a power up I used in the past, it will help me but I will have a view of all tickets - including the ones I am not Watching.

But I got the limitation. Happy that it really does not exists so it was not my bad.

If you can send this suggestion to dev team, would be good. I believe it could help another people.

Cheers!

**Roan Cruz**


author: Katrina Rozentale
body: I have the same issue. I can't find the cards I am watching to remind people about it. There are too many cards and too many emails. I have to list all my cards I am watching in an excel file which is totally inconvenient.


Tags: follow
new atlassian Log In and all my changes from yesterday are lost
Asked by Holzmann Sabine:

Yesterday I worked and changed a lot on my boards and created new boards. with the new Atlassiana Log In all my changes are lost!!! What can I do? Please help me?


Answers:
author: Torben_trello
body: Any chance you created a new account and logged into that new account, while all original boards are in the other account? If that is not the case reach out to trello.com/contact from your registered email address and a link to one of the cards or boards you're missing.

You can find those perhaps from an old notification, your browser history or another user that is working on the boards.
TRELLO | Admin recovery for employee who quit
Asked by jean-julien Guyot:

Dear suport team,

We would love to leverage the usage of our trello. Admin was done by an employee who's no longer working with our organisation. We asked him several times to transfer Admin grant without success He's never answered us back.

I wonder if there is a way to give admin privilege to another employee.

thank you for your help

trello: <https://trello.com/beammeup/>

email: jeanjulien@bmu.co


Answers:
author: Iain Dooley
body: [@jean-julien Guyot](/t5/user/viewprofilepage/user-id/3826546) not unless you're on the enterprise version of Trello (which requires minimum 20 licenses) but all you need to do is copy the board. The former employee will still have access to the old one, but you can copy it and then you'll be admin of the new one and everyone can just leave the old one. It will dangle there in cyber space for eternity like a space hulk :)


Tags: administration
Trello + Confluence Cloud connection + authentication?
Asked by Michelle Rau HP:

Hi, I hope I'm missing something obvious here. :-)

I have a had a free personal Trello account for a long time (personal email).

I have a more recently created Atlassian account (work email).

And a still more recent Confluence Cloud account (personal email).

I am trying to get the Trello card previews within a Confluence page, and vice versa. I \*think\* I've followed the correct instructions to hook the two apps together, but the Confluence page just shows a Trello panel that says "log into Trello to see this card." I'm already logged in on a separate browser tab in the same browser. Should I be able to see a preview of the card itself on my Confluence page? And what should the Confluence page preview on a Trello card look like? Is there a particular sequence for logging in and/or creating accounts? Thanks for any insights here.


Answers:
author: Ryan
body: Hi Michelle,

If you are logged in to the same Trello account that is a member of the board, then you should be able to see this board on the Confluence page. If this isn't happening, I would recommend that you reach out to the Confluence Support team here: <https://support.atlassian.com/contact/#/>

Thanks!

Ryan

comments: author: Michelle Rau HP
body: Ah yes, that was the obvious answer I was missing! Once personal me invited work me to the board, I was able to see the card previews (top). The preview on the bottom comes from a different board that work me doesn't have access to. Now I understand what I'm supposed to be seeing. Thank you!

![trello_card_preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/88801iB8FBBB7DAD2B16E3/image-size/large?v=v2&px=999 "trello_card_preview.png")


author: Michelle Rau HP
body: And "bouncer Taco" is pretty cute!
How can I pull up ALL archived cards? I want to see a full history, formatted into one document...
Asked by Collin Cowsill:

I'm conducting an analysis of major task \& project completions, and need to draw upon my entire Trello board's Archived history. The only way I know is to slowly sift through the 'Archived Items' on the right-screen tab.

Is there a way to import a full spread containing the entire archive history?


Answers:
author: Iain Dooley
body: [@Collin Cowsill](/t5/user/viewprofilepage/user-id/3826644) you can use the API to do this, here's an example of a Trellinator function that would move all archived cards to a list of the same name in a different board and unarchive them:

<https://gist.github.com/iaindooley/280661cbe2f76148b5692068a7425ec5>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Collin Cowsill
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , I appreciate the help! (I'm novice in API interaction) Do I run this function on Google Scripts, or do I need access to a separate API platform? And by "list of the same name", to which name are you referring? I understand that I need to create a "Reincardnate" board, yes?


author: Iain Dooley
body: [@Collin Cowsill](/t5/user/viewprofilepage/user-id/3826644) the Reincardnate board will be created if it doesn't already exist. And yes, you'd run the function in Google Apps Script, it will use the Trello REST API to do what you need. What I mean by "list of the same name" a list named the same as the list in which the archived card currently resides.

The article I linked you to has instructions for setting up and running Trellinator inside Google Apps Script. Let me know how you go!
Attachments - how to constrain them?
Asked by Gilberto Rigotti:

Hello!

In this pandemic season I'm providing a consultancy to a HealthCare provider. The Trello is amazing and would be a fantastic tool to organize their teams in a virtual/remote enviroment. I'm helping them on a pilot to assess the tool and I've found a risk of data leakage via attachments. I would clarify with you how to constrain it, If they use only text will be fine for their current activities. Is it possible to constrain attachments? Is there any management tool helping on this subject in any of the Trello's products?

Thank you!

Gilberto Rigotti


Answers:
author: Iain Dooley
body: [@Gilberto Rigotti](/t5/user/viewprofilepage/user-id/3826542) what do you mean constrain attachments? What's the nature of the data leakage?

comments: author: Gilberto_Rigotti
body: Hell++o Iain!++

++I mean avoid users taking corporative's information via attachments. For instante, digital reports containing sens?ble information about customers. Is there a way t? manage It?++


author: Iain Dooley
body: [@Gilberto Rigotti](/t5/user/viewprofilepage/user-id/3826542) so you're referring to people who are members of a board being able to access all attachments on the board, and the need to restrict access to certain attachments, only to certain board members?


author: Gilberto_Rigotti
body: Yes Iain, This could be a way to address the possible information leakage. Is there any resource on Trello's administration to manage this restriction?


author: Iain Dooley
body: [@Gilberto Rigotti](/t5/user/viewprofilepage/user-id/3826542) if you need access restrictions \*within\* a board, (ie. certain members of the board should have limited access to certain attachments) then I'd recommend using a cloud file storage solution (OneDrive, Google Drive, Dropbox etc.) then attaching links to those cloud files, onto the cards.


author: Gilberto_Rigotti
body: Thank you!
How do I get Labels to show on the Front?
Asked by Pamela Lebeck:

I am an Admin on a Board and cannot get the labels to show on the Front of the Cards.


Answers:
author: Iain Dooley
body: [@Pamela Lebeck](/t5/user/viewprofilepage/user-id/3826402) you can either hit the semi-colon key, which is the keyboard shortcut for it, or you can click the actual label colour on any card and it will toggle the label display mode. This is on desktop web/apps only, no ios or android.


Tags: label
Trello to Atlassian migration
Asked by Tom Hesser:

Hi,

A small team of us use Trello (free version) for some specific workflows, recently we began to get prompted to migrate our accounts to Atlassian. Since our company also uses Jira and Confluence, it recognizes our email addresses as part of the organization. If we complete the migration with our existing emails, is this going to affect our Atlassian billing or the way we access our boards?

Thank you!


Answers:
author: ManuR
body: Hi Tom,

If your Atlassian organization doesn't have an Atlassian Access subscription then nothing will change billing wise as your Trello users won't become Jira or Confluence licensed users when they migrate.

Access to your boards will stay the same as the main thing that will change is the login flow (going through Atlassian instead of Trello after the migration).

If your organization has Atlassian Access on it, you may see some billing changes though.

All Trello users from your claimed domain that are not using up a license in Jira or Confluence (or any of the Atlassian Cloud products that is currently integrated with Access) will be counted as new billable users on your Access subscription once their account is migrated to an Atlassian account.

If the organization also has SSO enabled, then the Trello users will be redirected to your organization SSO portal when they try to log in on their account.


author: Boris MBOUMEHANG
body: Hello Tom,

In the article below, we can read that if you already used Trello in it's free version, then the billing will not be affected. The only thing that changes is that it is through your Atlassian Organization that all the Trello accounts will be managed. And you can give the ability to users who do not want their accounts to me managed by you organization, to change their company's email address to another one.

[https://confluence.atlassian.com/cloud/blog/2020/02/managing-trello-accounts-from-your-organization?utm_source=alert-email\&utm_medium=email\&utm_campaign=org-admins-trello-integration-2nd_EML-6468\&jobid=104542079\&subid=1411689191](https://confluence.atlassian.com/cloud/blog/2020/02/managing-trello-accounts-from-your-organization?utm_source=alert-email&utm_medium=email&utm_campaign=org-admins-trello-integration-2nd_EML-6468&jobid=104542079&subid=1411689191)

I hope it will help.

Thanks.  
Boris


author: Iain Dooley
body: [@Tom Hesser](/t5/user/viewprofilepage/user-id/1783998) I've raised this with the atlassian team in their slack channel


Tags: billing

migration
Trello Gold
Asked by Estefany Ferreira de Oliveira:

Ol?,

Gostaria de saber quantos quadros posso criar em um time no Trello Gold.

Desde j? agrade?o.


Answers:
author: Estefany Ferreira de Oliveira
body: J? encontrei a resposta pra essa d?vida: simplesmente pode-se criar at? 10 quadros por time no Trello Gold.
Why can't I edit names, add items and other?
Asked by Puycho_Puychev:

I am using the Trello app.

My board is private, I can add/remove cards, but I can't change the names of the cards or add items to checklists or write comments? When I click on the "Add new item" field on the top of the card menu some text appeares for half a second and then dissappears and I cant write the name.

Why?


Answers:
author: Iain Dooley
body: [@Puycho_Puychev](/t5/user/viewprofilepage/user-id/3826163) is this ios, android, mac or windows app?
different user permissions for lists possible
Asked by Marcel Ulbrich:

Hi @ all.

Is it possible, to set different user permissions per list?  

example: I have a board with different processes for a project. Some of the lists should not be available (even seen) for some of the board members, such as external members. Is this possible? Can I set different user permissions for a list or something like that?  

Thanks in advance.


Answers:
author: Iain Dooley
body: [@Marcel Ulbrich](/t5/user/viewprofilepage/user-id/3825976) Nope, permissions are inter board, not intra board. You can use board synching tools like Unito to synch certain lists from disparate boards back to a master, though.

Or you can have your various processes split up into different boards with some members on both, but other members only on one or the other.


Tags: list

member

user
Utilisateurs de Trello
Asked by BRUN:

Bonjour. Est-il possible d'utiliser Trello comme un simple mur, o? les passants n'auraient pas le droit de d?poser des documents, de supprimer des documents ou de faire des commentaires? Juste comme un journal ? Merci pour votre r?ponse.


Answers:
author: C?dric Marrouat
body: Bonjour,

Oui cela est tout a fait possible.  
Il suffit de mettre ton tableau en "PUBLIC" et de laisser l'acc?s (membre) seulement ? toi.
All boards are gone
Asked by Mary Wood:

I signed in through Atlassian and all my Trello boards are gone. It seems to have created a new account with my gmail address vs my old one. How do I get back to the old account?

Both used Google to log in.

Mary


Answers:
author: Torben_trello
body: Sounds like you might be logged in to another account possibly to a new account just created. Could you reach out from the registered email address at trello.com/contact with a link to any board that you are missing? We'd be happy to investigate.
Trello training with GTD in Portuguese
Asked by helivelton ferreira cunha:

Hi, everybody, recently I had watched a class video developed by Atalasian for Trello, also in this page a lot of v?deos, although, now I?m looking for this in the page of Trello Brazil, it were very useful, but I didn?t find it again in the Trello blog. Do you know what happened with the class video? Are there similars in others idioms? Thanks . Ton


Answers:
author: Keli
body: Hi [@helivelton ferreira cunha](/t5/user/viewprofilepage/user-id/3825871)

Hmm, was it on the Trello Webinars page? <https://trello.com/pt-BR/webinars>

There are also some Trello webinars here, specifically one for Trello Business Classin the list: <https://www.atlassian.com/webinars/software>

I hope this helps!

comments: author: helivelton ferreira cunha
body: Thanks,

[@Keli](/t5/user/viewprofilepage/user-id/2895212) your help is very useful. Unfortunately I didn?t find. Thanks a lot


author: Marcello de Santo
body: I am also searching this video. It was explained by a woman but I don't know her name.

I think it was on 2017 or 2018.![Screenshot_24.png](https://community.atlassian.com/t5/image/serverpage/image-id/184396i7597E6269915B24B/image-size/large?v=v2&px=999 "Screenshot_24.png")
Can I add a static Information from a set of JIRA tickets and add a confluence column to add text?
Asked by Brian Walker:

At the moment I'm trying to create reports on the status of tickets out of multiple projects in JIRA. I can use the JIRA Macro in confluence and get the correct columns to be displayed using JQL filters.

However, I want to have a weekly static snapshot with all this information in the table, but I would also like to add a column to the table that can be completed from within Confluence so no one needs to go to each JIRA ticket to add some commentary to the report. Is this possible with vanilla? Or is there another way to do it?

Field I have from JIRA:

**- Key**

**- Summary**

**- Priority**

**- Status**

**- Type**

**- Story Points**

**- Labels**

**- Supporting Information (custom field)**

- And I would like to add a Notes field in the confluence table for the teams to complete with summaries.


Answers:
author: Fabian Lim
body: Hi [@Brian Walker](/t5/user/viewprofilepage/user-id/3165275)

Unfortunately, you won't be able to do this with the jira issues macro. You can request this as a new feature here: [System Dashboard - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/secure/Dashboard.jspa)

Or check the marketplace for plugins.

Regards

comments: author: Brian Walker
body: I suspected that would be the case.

Thank you for confirming


author: Chris Fortmueller
body: [@Brian Walker](/t5/user/viewprofilepage/user-id/3165275) You can query the history of a JIRA-Ticket. See <https://community.atlassian.com/t5/Jira-articles/Becoming-a-JIRA-Search-Ninja-History-searches-in-JIRA/ba-p/461943>.

E.g.

```
project = PPLUS AND status WAS "In Progress" ON "2017-01-01"
```

```
project = PPLUS AND status WAS "In Progress" DURING ("2017-01-01", "2017-01-31")
```

```
project = PPLUS AND status CHANGED FROM "In Progress" TO "Awaiting Code Review" ON "2017-03-15"
```

This might provide you with an automatic or at least semi-automatic way of doing what you want.


Tags: cloud

confluence-cloud
Is there a direct upgrade path from Confluence 7.2.1 to 7.14.1
Asked by Tracy Stahl:

Has anyone upgraded from 7.2.1 to 7.14.1 and did you run into any issues, how long did it take etc.


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Tracy Stahl](/t5/user/viewprofilepage/user-id/4622163)

Yes you should be able to do that. For more details and future reference do take a look at this page: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html#UpgradingConfluence-1.Determineyourupgradepath>

I hope it helps.

Ravi


Tags: confluence-server

server
Open new Tab when clicking on implemented Confluence Link
Asked by Alexander Wassum:

Hello together,  

I implemented a link into a confluence site. When others click ohne the link, the Website should open in a new tab.

Is this option possible with conflouence ?  

Greetings Alex


Answers:
author: Fabian Lim
body: Hi [@Alexander Wassum](/t5/user/viewprofilepage/user-id/4622057)

Here is your solution: <https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html>

Regards


Tags: link

tab
2FA Bypassing Whitelisted IP's
Asked by Charlie Rivers-Bland:

Hi,

We are currently on a Premium plan for both Jira Cloud and Service Management.

We have everything locked down to a specific "office based IP address" so any external IP's cannot access our facilities.

However i was wondering if it was possible to bypass the IP Blocklist if a user had 2FA enabled.

We have users who may be using 4G to access the JIRA app when travelling. But due to a constant change in public IP address's it would be impossible to manage. (amending the allow list every day)

Thanks,

Charlie


Answers:
author: Andy Gladstone
body: [@Charlie Rivers-Bland](/t5/user/viewprofilepage/user-id/4605246) I am not sure if this is still an open issue for you, but I have done some research on it.

2FA and IP Whitelisting are independent security features. Once there is an IP restriction on logins to your instance, it will reject any inbound traffic before your user can even attempt to login and reach a login in screen where 2FA would kick in.

comments: author: Andy Gladstone
body: [@Charlie Rivers-Bland](/t5/user/viewprofilepage/user-id/4605246) If my answer helped you, please mark it accepted to help other users find it when experiencing similar challenges.


author: Zeljko Milovanovic
body: Hello [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) ,

we have similar issue, but question still remains: is it possible to allow mobile apps usage with IP Whitelisting in any way?


author: Andy Gladstone
body: [@Zeljko Milovanovic](/t5/user/viewprofilepage/user-id/4730394) if you enable IP Whitelisting, mobile app access will be restricted. There may be a solution if a company is using Atlassian Access where Mobile Device MAC addresses can be whitelisted, but I am not too familiar with that product to suggest or recommend.


author: Zeljko Milovanovic
body: Thank you, [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

This means a lot! We will most certainly check this out.


author: Lena P
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

Do you know about any open change request for IP Whitelisting/ Confluence external user security? If we use IP whitelisting, how can we let guest access our confluence?  
It would only be possible by listing their IP adresses, right? I would like to open a change request on this topic but am not sure how to proceed. I apreciate your help!


author: Duane Kuroda
body: I think the solution for this question was suggested (and would need more votes) on the Altassian jira for RFEs --\> <https://jira.atlassian.com/browse/ACCESS-1360>

If I summarized it correctly, the ticket was to add an option to use MFA for users not on allowlist IPs (basically the mobile user use case)


Tags: cloud

confluence-cloud

jira-cloud

jira-service-desk

jira-software