youngmon/atlassian-qna huggingface dataset:
Images In Excerpts No Longer Able To Left Align
Asked by Jenna Brown:

Previously in excerpts you used to be able to align images. In this case in my template I had thumbnail images left aligned but, now when I now go to insert it auto center aligns and I can't alter it outside of shrinking the image size or increase it til it fills the left of the page. See attached image  

![2023-08-11_15-03-40.png](/t5/image/serverpage/image-id/274765i5778DCBBD5215EF7/image-size/large?v=v2&px=999 "2023-08-11_15-03-40.png")  

I've also tried inserting a table to fix this by just plopping the image into a left column but it will not allow me insert one.  

If anyone has an solutions I'd love to know.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Jenna Brown](/t5/user/viewprofilepage/user-id/4614315) I am afraid to say you can't change the image alignment neither you can add a table inside an **excerpt include** macro. You can raise a [feature request](https://jira.atlassian.com/secure/CreateIssue!default.jspa) for this though. Alternatively, you can add a three section [Layouts](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Layouts) and then add an excerpt include macro to the left for left align, center for center align, and right for right align. While it is not the best solution out there but it can be used as a workaround:

![section.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274917i5F4135CC740090CD/image-size/large?v=v2&px=999 "section.jpg")


Tags: cloud

confluence-cloud

macro
Jira macro in confluence
Asked by Narmadha Parthasarathy:

I am having issues querying for JIRA tickets from confluence using the jira macro.

When I search **key=ABCD-1** -\> it is able to find it.

When I search **key\~"ABCD-\*"**-\> it is unable to find anything.

What am I missing here?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The "like" operator (\~) does not work for issue keys. They are supposed to be precise and unique, so it would not be of any use.

Try "Project = ABCD" instead, that will find all issues with a key starting ABCD-

comments: author: Narmadha Parthasarathy
body: It worked. Thanks!


Tags: cloud
Shared Page, but Other Get Page Not Found
Asked by Melissa R Tolbert:

I have shared a newly created space with others via the SHARE button at the top right, however when the click on the link I sent them, it says Page Not Found.

How can I give them access to view the page?

Do I have to give everyone their own individual access?


Answers:
author: Kurt Klinner
body: Welcome to the Atlassian community [@Melissa R Tolbert](/t5/user/viewprofilepage/user-id/5290784)

Confluence has several layers of permissions in place

- [General access to the system / can log in permissions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html#Permissionsandrestrictions-global)

- [Access to dedicated spaces](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html#Permissionsandrestrictions-space)

- [Access to restricted pages](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html#Permissionsandrestrictions-page)

Most likely you will need to grant the users access to the space where your pages is part of, you can check who has access by following the steps described at [Check who can view a page](https://confluence.atlassian.com/doc/check-who-can-view-a-page-992678937.html)

Hope that helps

All the best

Kurt


Tags: unknown-hosting-type
Still having migration problems, and I can't reply to my original question.
Asked by Joshua Rehm:

[I opened this question.](https://community.atlassian.com/t5/Confluence-questions/Receiving-error-when-migrating-from-Confluence-Server-to/qaq-p/2447825?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_answer&utm_content=topic)

Dan marked the question as answered and now I can no longer reply. The text boxes are available to type, but there is no Post/Reply/OK button:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/274726iB8465AA98D64F303/image-size/large?v=v2&px=999 "image.png")

The articles linked by Dan are not related to my issue. The migration assistant is up-to-date as it was just installed by your application's plugin manager today.

Attempting to go to open a ticket at support.atlassian.com, also suggested by Dan, refers me back to this site.

Please provide further assistance with this is

- Josh


Answers:
author: Dan Breyen
body: (I didn't mark it as answered... Sorry)

comments: author: Joshua Rehm
body: I apologize, Dan. It looked like it was marked answered and I could not reply due to the Reply buttons not appearing, even when I clicked the text boxes. This was due to uBlock Origin and Greasemonkey addons in my browser.

Thank you for your assistance.


author: Trudy Claspill
body: If you click in the Reply box you should then get the Reply button below it.

![Screen Shot 2023-08-11 at 7.29.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/274779iAA49358D25DA1CF5/image-size/large?v=v2&px=999 "Screen Shot 2023-08-11 at 7.29.47 PM.png")

With regard to opening a support case try using this link:

<https://support.atlassian.com/contact/#/>

That should take you to a page like this:

![Screen Shot 2023-08-11 at 7.31.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/274780i99D8EB05C59B12EB/image-size/large?v=v2&px=999 "Screen Shot 2023-08-11 at 7.31.53 PM.png")

comments: author: Joshua Rehm
body: Thank you. I was not getting a reply button. Disabling uBlock and Greasemonkey resolved that issue. Thank you.

This issue can be closed. I will update my current issue.


Tags: confluence-server

migration-customer-care

server
atlassian-python-api update_page call works on some pages but not others
Asked by jkessler:

I have a workflow where a user passes in a link to a Confluence page and I try to replace a string in the HTML with an updated string. I get the page ID, create a Confluence connection, and then my code looks like this:  
page = confluence_connection.get_page_by_id(id, expand='space,history,body,body.view,version,ancestors', status=None, version=None)  
content = page\['body'\]\['view'\]\['value'\]  
new_content = content.replace(old_string, new_string)  
confluence_connection.update_page(page_id, page\['title'\], new_content)  
The target string I'm replacing is something like "This link hasn't been updated" and the new string is a new link. On some pages, the update works. On others, after the update, I get the message:  

*** ** * ** ***

We've hit a snag {#toc-hId--439164876}
--------------------------------------

The issue should resolve on its own, but if it keeps happening, ask your admin to contact [our support team](https://support.atlassian.com/contact/#/) and give them:

* The URL of this page
* The code associated with this error: **an2bkm**

Refresh page  

*** ** * ** ***

I did notice that after the update for the pages that fail, there's HTML in page\['body'\]\['storage'\]\['value'\] but there's nothing in page\['body'\]\['view'\]\['value'\]. Nothing immediately jumps out at me as being different between the pages that work and those that don't. I'm wondering if the expand params I'm passing into get_page are wrong, I need to add some additional value to the update_page call, or if I need to pass something slightly different for new_content.


Answers:
author: Gonchik Tsymzhitov
body: Hi [@jkessler](/t5/user/viewprofilepage/user-id/5290686) ,

I work with that wrapper.

if it's still actual please create issue in github.

Looks like I will need a debug logs

Cheers,

Gonchik


Tags: cloud

confluence-cloud
Unable to add space in confluence
Asked by Harika Thangalapally:

I'm trying add my project related documents by creating a space for our team. It only populates one template for me which is not related to us. Can anyone please help in choosing right template for my team.


Answers:
author: Trudy Claspill
body: Hello [@Harika Thangalapally](/t5/user/viewprofilepage/user-id/5290653)

Welcome to the Atlassian community.

The title of your post is "unable to add space to confluence". Are you actually encountering an error trying to create a new space, or are you not getting the space you expect?

When creating a new space you are presented with a set of space templates to choose from. The selection of the template will configure a default home page for the space, and may add a few default pages. Beyond that for each page you add you can select a template for the page. All page templates are available in all types of spaces.

If that doesn't address your question, please provide more information about the steps you are executing, the results, and how those results don't meet your expectations.


Tags: cloud

confluence-cloud
Can I store data from Forge?
Asked by Sharon Gilmore:

I have an app written in Forge which uses Custom UI and has a series of radio boxes. When the page visitor selects a radio box, I want to store the value(s) they selected, and to show them that they have now voted, and which option they selected. Ideally I'd also like to show the user how many other respondents picked the same value(s), and allow the page owner to have an overview of all responses.

Is there a way to store this? In Forge UI there's a function called useContentProperty which seems to do what I need, but is there an equivalent in Custom UI?


Answers:
author: Dugald Morrow
body: Hi [@Sharon Gilmore](/t5/user/viewprofilepage/user-id/5165862) ,

Yes, any Forge app can store data, and there are multiple options such as issue, project, page or space entity properties depending on what product the app is installed in. There's also [Forge storage](https://developer.atlassian.com/platform/forge/runtime-reference/storage-api/). To use Forge storage from a Custom UI iframe, the app needs to [invoke](https://developer.atlassian.com/platform/forge/custom-ui-bridge/invoke/#invoke) its backend function which can then use the Forge storage API.

Also, in the future, it would be better to ask questions about app development in the [Atlassian Developer Community](https://community.developer.atlassian.com/) where there is a [category dedicated to Forge](https://community.developer.atlassian.com/c/forge/45).

Regards,

Dugald


Tags: cloud

confluence-cloud
Can I create a Jira issue from a form in Confluence?
Asked by Lori:

Is there a way to place a form on a page in Confluence for a guest user to create an issue in Jira Work Management? Since guests only have access to a Confluence page, we are looking for a way to allow the guest user to submit a task/issue in Jira from the Confluence page.


Answers:
author: Alex Medved _ConfiForms_
body: You can probably use this approach [https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-insert-a-JIRA-Issue-collector-into-Confluence/qaq-p/1606801#:\~:text=Currently%2C%20the%20only%20way%20to,by%20using%20a%20HTML%20Macro.\&text=You%20can%20check%20more%20details,Customize%20the%20Jira%20issue%20collector](https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-insert-a-JIRA-Issue-collector-into-Confluence/qaq-p/1606801#:~:text=Currently%2C%20the%20only%20way%20to,by%20using%20a%20HTML%20Macro.&text=You%20can%20check%20more%20details,Customize%20the%20Jira%20issue%20collector)

But the project in Jira needs to be "pretty open"... for anyone to be able to submit a ticket

There are alternatives:

* Our [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows-for-confluence?hosting=cloud&tab=overview) plugin
* [Raley IntakeForms Viewer](https://marketplace.atlassian.com/search?query=raley%20intake%20forms) (also needs a Raley Intake Forms app for Jira)

Alex


Tags: cloud

confluence-cloud
CSV export contain drafts and unpublished changes?
Asked by M?ly liguet:

Hi,

about article [Backing up or restoring a single space? Use the ne... - Atlassian Community](https://community.atlassian.com/t5/Confluence-articles/Backing-up-or-restoring-a-single-space-Use-the-new-CSV-space/ba-p/2351648?utm_source=atlcomm&utm_medium=email&utm_campaign=&utm_content=post).  
I need to know : Does the CSV export contain drafts and unpublished changes?

I am preparing a cloud-to-cloud migration of a few confluence spaces.

regards,


Answers:
author: Brant Schroeder
body: [@M?ly liguet](/t5/user/viewprofilepage/user-id/5290635) Welcome to the Atlassian community

The XML backup contained drafts so my assumption would be that the CSV export does as well. I would suggest testing to confirm.


Tags: cloud

confluence-cloud
Whiteboards - Link Issues
Asked by Jonathan Cunliffe:

Hi,

Is the link, Jira, issues functionality working for everyone on Whiteboards?

I've added a couple of Jira issues, linked them and can see the Link Issue button, but clicking it does not bring up the floating toolbar as mentioned here: [Link Jira issues from your whiteboard \| Confluence Whiteboards' Help Center (intercom.help)](https://intercom.help/confluence-whiteboards/en/articles/6886356-link-jira-issues-from-your-whiteboard).

I'm using Edge.

Cheers,  
Jon C


Answers:
author: Brant Schroeder
body: [@Jonathan Cunliffe](/t5/user/viewprofilepage/user-id/4260712) I would suggest submitting an issue to appfire the developer of the app [https://marketplace.atlassian.com/apps/1223223/whiteboards-collaborative-diagrams-and-flows-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1223223/whiteboards-collaborative-diagrams-and-flows-for-confluence?tab=support&hosting=cloud)

Does it work in other browsers?

comments: author: Jonathan Cunliffe
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) , it's not the app I'm having issues with but the new whiteboard functionality build into Confluence.


author: Brant Schroeder
body: [@Jonathan Cunliffe](/t5/user/viewprofilepage/user-id/4260712) I am not able to recreate the issue can you share a screenshot? Also did you try clearing your browsers cache?


author: Lucy Dilts
body: The links between issues (that are linked in JIRA) do not show up as linked in Confluence whiteboard when imported.


Tags: cloud

confluence-cloud
Table formatting changes when exporting to PDF
Asked by Vasuda Palliyani:

I created a table in Confluence. But, when I export it to PDF format, the alignment of the table completely changes. The footer section is overlapping the content.   
I tried adding the table in a PDF landscape, removing code blocks, fixed width option and manually adjusting column sizes. There are 4 columns and 6 rows along with code blocks. None of the options are working. Could you please advise me on how to resolve this issue?

Thanks.


Answers:
author: Andrii Tkachenko [BeastieHut]
body: Hello [@Vasuda Palliyani](/t5/user/viewprofilepage/user-id/5290393) ,

You can check the **Storage Format** of the page cotnent - it can be that there is some CSS or HTML external formatting that influences the behavior of layout.

Also, you can try to set the CSS configuration in PDF Export of Look and Feel options.


Tags: cloud

confluence-cloud
What is the best approach to setting a request page for individuals to gain access?
Asked by Lucia Lander Arroyo:

**I need to direct individuals, from outside my team, to our confluence page so that they can request access to our system.**


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Lucia Lander Arroyo](/t5/user/viewprofilepage/user-id/5290369) are you using cloud or server/DC? if cloud then as an org admin you can consider [request access](https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/)

comments: author: Lucia Lander Arroyo
body: Thank you for your reply! If server/DC, what option do I have?


Tags: unknown-hosting-type
What will be the availability of following plugins in cloud?
Asked by Sourav Mallick:

Below are some of plugins currently available in on-premise (server) confluence instance (as captured in Manage Apps) and we would be going for cloud migration:

1. Atlassian Troubleshooting and Support Tools
2. Atlassian Universal Plugin Manager Plugin
3. Confluence Cloud Migration Assistant
4. Team Calendars
5. Analytics for Confluence - Plugin
6. Confluence Mobile Plugin
7. Confluence Source Editor
8. Confluence Unknown Attachment Reconciliation Plugin

While assessing applications using Cloud Migration Assistant, it did not capture the first 6 plugins.

For the last 2 plugins it is states that they are not macro based apps, does not appear on any pages and also cannot display user views of macros.

So wanted to clarify on their availability on cloud and regarding migration of data for the respective plugins.

Here are few questions that we wanted to clarify:

1. Will these be part of cloud functionality itself and we need not install extra plugin?
2. How the data corresponding to the existing plugin get migrated to cloud? Will CMA handle migration of data or any alternate process is to be done?
3. Is there in change in functionality in cloud w.r.t. the one in server?
4. How to find the usage of these plugins (used in pages, no. of users (for last 30 days))?


Answers:
author: Nic Brough -Adaptavist-
body: Hi Sourav,

The short answer is that you don't need to worry about them - Cloud handles all of them in its own way.

Specifically

* Atlassian Troubleshooting and Support Tools
  * Built into Cloud
* Atlassian Universal Plugin Manager Plugin
  * Not needed, Cloud does apps a different way
* Confluence Cloud Migration Assistant
  * Once you've migrated, you don't need this
* Team Calendars
  * Available to Cloud Premium subscribers
* Analytics for Confluence - Plugin
  * Built into Cloud
* Confluence Mobile Plugin
  * (sort of) built into Cloud
* Confluence Source Editor
  * Cloud's storage format is very different to server now, there's no real equivalent, but you won't lose any data, this is a function only
* Confluence Unknown Attachment Reconciliation Plugin
  * Handled automatically in Cloud

So

\>Will these be part of cloud functionality itself and we need not install extra plugin?

Mostly, but you won't need any new apps

\>How the data corresponding to the existing plugin get migrated to cloud?

They all work off content and config, there's not really any data to migrate, and where there is, it's irrelevant to Cloud

\>Is there in change in functionality in cloud w.r.t. the one in server?

Yes, Cloud is totally different software to Server

\>How to find the usage of these plugins (used in pages, no. of users (for last 30 days))?

You can't, unless you're willing to spend weeks doing log analysis (assuming you've got enough logging enabled). And the usage information is useless to you for all of these apps, it will tell you nothing about how to migrate or what you might want to add to Cloud.


Tags: confluence-server

migration-customer-care

server
I want to add a label to the link card.
Asked by rin napo:

I like and often use a link card that displays a page with a URL, and I want to add a label to this card, but I can't add a label, etc.  
Any suggestions for improvements, power-ups, alternatives, etc.?


Answers:
author: Ste Wright
body: Hi [@rin napo](/t5/user/viewprofilepage/user-id/5117128)

As far as I know, you can't do this natively - the link card is more like a "placeholder" than a regular card, so doesn't have all the same functionality (like labels).

You need to convert it to use labels.

I've also not personally seen an alternative which would allow for a hyperlink in the title of a regular card type.

Ste


Tags: link

url
How do I change a password for a person on trello that has ceased employment
Asked by Adam Mondy:

Employee has left , password unknown


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The simple answer is probably that you can not. Trello uses Atlassian accounts for access, and these could be owned by the individual, or an "organisation", but only the individual can change the password on an account, no-one can do it for them.

Atlassian accounts have a unique email address for them, and it is that email that a "forgot password" link will go to.

So, if they were using their work email for their Atlassian account, you do have one option - you could try to log in as them, use the "forgot password" link and then get your email admins to open the resultant email so that you can edit it.

However, this is not a good thing to do. I would strongly recommend that you simply remove their access to your Trello workspaces.


Tags: cloud
Can you simple stop the use of custom fields without losing the data in them.
Asked by Stuart Curran:

We have moved from Tasks in MS Teams to Trello and have used custom fields to ensure all data is migrated. The fields are only for us on migrated cards, so we do not want them showing on new cards. Is there a way to do this?


Answers:
author: Ste Wright
body: Hi [@Stuart Curran](/t5/user/viewprofilepage/user-id/5116963)

Not that I'm aware of - you can't hide/disable a field as such, you'd have to delete it.

If you do delete them though, it also removes all the data in that field - and there is no way to undo this deletion/removal of data.

I would recommend either...

* Moving the data to system fields and/or custom fields you intend to keep using
* Consider merging all the other custom field data into the Description field, to keep as a history?
  * You could *possibly* do this using [Butler (Automation)](https://support.atlassian.com/trello/docs/butler-overview/), for example - create a "Card Button" which copies the custom field data into the Description field - using [Custom Field Variables](https://support.atlassian.com/trello/docs/working-with-custom-fields/)

See more information on custom fields on [this help page](https://support.atlassian.com/trello/docs/using-custom-fields/).

Ste

comments: author: Stuart Curran
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) thank you for the advice. We have added them as custom fields but are going to see if we can get by leaving the them blank for new tasks. (i.e. only migrated tasks will have them completed).

Two of the fields we have carried over are Task ID and Creation Date which are system generated. Presumably Trello will have something similar.
Como transferir um quadro compartilhado para minha ?rea de trabalho
Asked by Bruna Lopes:

Como fa?o para transferir um quadro que fa?o parte para minha ?rea de trabalho?

Esse quadro foi criado por uma colaboradora da minha institui??o que saiu, sendo assim, n?o consigo solicitar que ela fa?a essa troca. Por?m fa?o parte como membro.


Answers:
author: Rodolfo Moreira
body: Ol? Bruna, bem-vinda ? comunidade Atlassian! Espero que voc? esteja gostando do Trello.

Acontece com bastante frequ?ncia que algu?m que era o ?nico administrador de alguns quadro deixa a equipe associada a esses quadros. Nossa equipe n?o pode reatribuir permiss?es de administrador por fins de seguran?a da conta, mas ficarei feliz em ajudar com algumas solu??es alternativas!

Voc? pode atualizar sua equipe para o Trello Premium, que adiciona v?rios recursos para tornar o gerenciamento de equipes um pouco mais f?cil, incluindo a capacidade de os administradores do Workspace assumirem o controle de todos os quadros no Workspace. Voc? pode se inscrever no Premium aqui: <https://trello.com/premium>.

Outra op??o, se o endere?o de e-mail associado do usu?rio for um endere?o de e-mail da empresa (por exemplo, jim@suaempresa.com), voc? provavelmente ter? acesso ? caixa de entrada por meio do administrador do sistema de gerenciamento de e-mail. Voc? pode redefinir a senha em <https://id.atlassian.com/login/resetpassword>, redefinir a senha e fazer login na conta do Trello. Em seguida, torne-se administrador dos f?runs em quest?o. Depois disso, voc? poder? fazer login como voc? mesmo e remover o usu?rio dos f?runs (e talvez fazer com que alguns membros da equipe administrem esses f?runs para evitar essa situa??o no futuro).

Para obter mais detalhes sobre a recomenda??o acima e outras alternativas, consulte: [Alterando os administradores de uma equipe ou quadro](https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board)

Espero que isso ajude, tenha uma ?tima noite.