youngmon/atlassian-qna huggingface dataset:
How can you archive/close boards, within a Team in a free trello account?
Asked by melissa_harris:

We have a free Trello account, with a team set up. Over time people have come and gone and we want to archive/close old team boards that are unused and free up team boards for new active boards. This would also allow us to remove old team members no longer part of the team.   

- Can we still do this within the free account?

- When I search, I've found plenty of instructions that show how to 'close a board' and then it's closed, or archived but then not completely lost, and still able to be viewed in 'closed boards' however - on my view there is no option to 'close or archive boards' in the settings, even though I'm Admin.

There is only the option to 'remove from team' - is this the same thing?

When I try this, the board is removed, but completely disappears and can't be located within the team or anywhere.

The main goal we are trying to do, is archive old boards, to free up the limit of team boards as we only have less than 10 active team boards, without losing past content.   

Any advice?


Answers:
author: Antonio Panea
body: Hi [@melissa_harris](/t5/user/viewprofilepage/user-id/3825077) ,

that is a nice question! What I think is happening is that you are removing the board from the team but if there is people added to the board the board remains there and the rest of board members still having access.

As you are the admin of them, did you try changing the board from your Team Board to Personal board? Once you do that you can go to the board which will appear in Personal Boards and the close it and delete permanently.

Hope it helps!

Cheers

comments: author: Iain Dooley
body: [@melissa_harris](/t5/user/viewprofilepage/user-id/3825077) in addition to the above advice from [@Antonio Panea](/t5/user/viewprofilepage/user-id/1879188) if you just want to free up your 10 board limit within a team, you don't even need to close or archive the boards after making them personal. If you're an admin member on all boards, you can set up Trellinator under your own api key/token by following these instructions:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

and then run this function which will make all boards you have admin access to personal (remove them from any team) without changing membership or archiving the boards:

<https://gist.github.com/iaindooley/54554fb006a30889c42975002e4dad25>


author: melissa_harris
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) and [@Antonio Panea](/t5/user/viewprofilepage/user-id/1879188) really appreciate the advice. I've discovered I'm admin on most, but not all boards and looking at correcting that now and having a go with the above solutions. I'll keep you posters - but thanks for taking the time to give me your suggestions
assigned card in a bord
Asked by Dominic Lussier:

hello everybody.would like to know if there is any way to add a team member to a bord but allow him to see only the card he is assigned and keep the other card private so he can't see it??


Answers:
author: Iain Dooley
body: [@Dominic Lussier](/t5/user/viewprofilepage/user-id/1187062) there's no way to keep cards private within the same board, but you can filter the board so that you see only what you're assigned to as a member:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

The keyboard shortcut is "q". This is useful for operational clarity, but is not a security measure.

What's the use case for you?

comments: author: Dominic Lussier
body: i am using trello for a long time.I own several buisness.Every bord is for separate d?partement.I am trying to involve all my staff of those department but they may not need to see some confidential card within their d?partment.

that is why i was asking that.

any suggestion?


author: Dominic Lussier
body: thank you for you help by the way


author: Iain Dooley
body: [@Dominic Lussier](/t5/user/viewprofilepage/user-id/1187062) the only way to control access is with different boards, but you can control certain information within a board by linking out to an access restricted document on Dropbox or Google Drive for example.
I'm in the process of creating boards. Once I'm in a board, I proceed to create various lists and in
Asked by David Bascoe:

This is a new account that I'm currently building.


Answers:
author: Antonio Panea
body: Hi [@David Bascoe](/t5/user/viewprofilepage/user-id/3824738) ,

Glad to see you are creating boards and then lists! Good starting point!

Do you need any help with that?

Thanks!

comments: author: David Bascoe
body: Yes, that's what my question was all about. I'm having issues when creating them.


author: Antonio Panea
body: Hi [@David Bascoe](/t5/user/viewprofilepage/user-id/3824738) ,

Glad to appysee you here again. I am happy to help.

Could you upload pictures or explain a bit deeply which issues are you facing when creating the lists in the board?

Thanks!
How can I round the result of an arithmetic ?
Asked by Xavier Lecomte:

Hello

I have set-up a Custom Field populated through an Arithmetic. In some instances the result is displayed with many Decimals. I there a way to format as rounded with 0 decimals ?

Thank you

Xavier


Answers:
author: Antonio Panea
body: [@Xavier Lecomte](/t5/user/viewprofilepage/user-id/1188423) ,

where is this info coming from? I mean the number with many Decimals.

Thanks

comments: author: Xavier Lecomte
body: Hello,

The content of the field is the result of a division

when custom field "Probable Start Date" is set to a date,

set custom field "Prob Start Month" to "{{%Probable Start Date}\~MM}", and

set custom field "$ Year-to-Go" to "(12-{{%Prob Start Month}})\*{++{%$ Yearly Comp Impact}}/12++"

![Trello01.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/87864i593DAAB0745AB4B8/image-size/large?v=v2&px=999 "Trello01.jpg")


Tags: calculation

custom-field

decimal

number
Impossible d'avoir acc?s au module de langue dans mes param?tres de profil
Asked by St?phanie_Gay:

Bonjour,

J'ai cr?? mon compte ce matin et je n'arrive pas ? changer la langue de mon compte qui s'est mise en anglais. Je voudrai la mettre en Fran?ais. J'ai essay? de suivre les diff?rentes instructions donn?es dans l'aide ou dans les ?changes de messages de la communaut? mais je n'y arrive pas : dans les param?tres de mon profil, il n'y a pas l'item Choix de langue et d'apr?s ce que j'ai compris il faut modifier mon compte Atlassian mais quand je clique sur le lien, j'arrive sur une page vide

Merci par avance de votre aide.

Cordialement,

Copies-ecran des mon profil :![Param?tres Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/87552i84A92924B2390E60/image-size/large?v=v2&px=999 "Param?tres Trello.PNG")

![Param?tres Trello 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/87551i282FCECC189222F0/image-size/large?v=v2&px=999 "Param?tres Trello 2.PNG")Lien utilis? pour ajouter la langue ci-dessus et page vide de ce lien:

![page vide atlassian.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/87550i8276F18B67EB0ABA/image-size/large?v=v2&px=999 "page vide atlassian.PNG")


Answers:
author: Michael Pryor
body: Try this url:

<https://id.atlassian.com/manage-profile/account-preferences>

Is it the same blank page?

comments: author: St?phanie_Gay
body: Yes !


author: ROGER
body: m?me probl?me ce matin, mais j'ai r?ussi ? ouvrir le lien en bas "manage or delete your Atlassian account" et j'ai chang? facilement la langue !
?????? ???????? ??????
Asked by zolotoi.roman:

?????? ????.??? ????? ??????????? ?????? ?? ???????? ? ??????.


Answers:
author: Jack Brickey
body: ??? ??????, ??????? ?????????, ??? ???????? - <https://help.trello.com/article/812-printing-in-trello> . ??????, ???? ? ???? ?????? ? ???? ?????? ?????? ???? ?????, ? ?? ???? ?????? ??? ????????? ???????? ? ??????? \<\<?????????????? ?????????\>\>. ????? ???????? ????????, ??? ??? ??????????, ??????, ????????? ? ?????? ????????, ? ?? ??????????? ???????.
How do I change the initials displayed for my name?
Asked by Ana Lucia:

I recently updated my account on Trello, and although my initials used to display as ALH, now they have been abbreviated to AL (which I really dislike), and I cannot find anywhere in settings or my profile to change the initials back to ALH. How do I modify my initials?


Answers:
author: Michael Pryor
body: I think this might just be the way we treat your name and initials now. As you can see above in the community question you asked, your initials appear as AL as well...

BUT, this image (the one with your initials) is actually only shown when you DO NOT already have a profile image. If you upload a profile image, it will replace that. You \*could\* just make a round image that says ALH and upload that as your profile image and it will display.

comments: author: ?????? ?????
body: Such a dirty hack :(

May I have a possibility to remove profile icon to get my default initials back?
Free drawning on board?
Asked by Vivi_Bach:

Hi everyone

I'm a psychologist and I use boards a lot to show important dynamics, interactions and so on via illustration, hand-made models etc. Preferably by drawing. Could any of you let me know if, and how, I find this? I miss my white board and pencils from before corona (and face-to -face) sessions.

Many thanks.

Kind regards,

Vivi


Answers:
author: alfredbuehler
body: The only thing I know (and use) for drawing is the diagrams.net Power-Up. You might have a look at this, but somehow I'm afraid it will not cover your needs.

comments: author: Vivi_Bach
body: Many thanks, will look into that.
Planyway
Asked by Olivier Doriath:

Bonjour,

Comment supprimer l'icone et l'appli planyway de mon appli trello SVP ?

Merci


Answers:
author: ManuR
body: Bonjour Olivier,

Si vous utilisez le Power-Up Planyway, il vous suffira de cliquer sur celui ci dans le menu du tableau puis de le d?sactiver.

Si vous utilisez l'extension de navigateur ? la place, vous devrez le supprimer directement depuis les param?tres d'extension de votre navigateur.
Atlassian assumes my account to be managed but it's not...
Asked by Michael_Griebel:

Hi all,  
I am using trello privately with my private email address, today I was forced to create a atlassian account. For some reason atlassian thinks that my account is managed by some company, probably because the mail provider "posteo.net" itself is using atlassian products internally.  
Is there any way how to convert my managed account to an unmanaged one without changing email adresses?


Answers:
author: Hazwan Ariffin
body: That's right. It's because of your mail domain - posted.net. And I don't think it's possible to convert your account to unmanaged without changing the email. To keep your account as it is, you would need to change the email address. See [Manage Accounts with Trello](https://confluence.atlassian.com/cloud/manage-accounts-with-trello-access-980454116.html) and [Manageing Trello accounts from your organization](https://confluence.atlassian.com/cloud/blog/2020/02/managing-trello-accounts-from-your-organization) for more info


Tags: user-management
I can't figure out how to access one of my trello accounts
Asked by Kari Friedman:

I am a username that is Karifriedman2 karifriedman3 and now karifriedman4 - I am not sure how I have so many accounts but I want to get into my Gold Account but my log in keeps sending to my other account.. I only have two emails - when I try to reset the password it just gives me the log info for the old accounts.


Answers:
author: ManuR
body: Hi Kari,

Could you contact us via <https://trello.com/contact> so we can give you more information on how to proceed with your 3 accounts?


author: John Theofanopoulos
body: To reset the password from your account you gotta have an email associated with a username.

<https://trello.com/forgot> \<- use that to reset your password.

In case any of these accounts is connected with a different email then you gotta find the email and reset the password.
Can I migrate a team (with all boards) to another account?
Asked by ana.ulir:

We have a team inside a global corporate account (Enterprise). The company wil shut down this account, but here in Brazil we want to keep our boards. Can we migrate the team with our boards to other account? How can we do that?


Answers:
author: Vini
body: Hi Ana,

Based on your situation here is what I would suggest: make sure the team you are mentioning is downgraded from an Enterprise Team to a Free Team. Then, while you still have access to the team, add a new free account as an admin of that board.

That admin will be able to remove other members from the team, and have control o ver the boards. So this is not moving the team, but has the same effect in the end.

I would advise to make sure no users with the Enterprise email address are left in the team, as it could cause the team to be deactivated. If you have specific questions or issues with one Enterprise Team, please write us a support ticket and we will be glad to look further into it.


author: Iain Dooley
body: [@ana.ulir](/t5/user/viewprofilepage/user-id/3265728) you can't migrate a team between accounts, but you can change the team that a board is in
Need to retrieve/change password, but no access to old email.
Asked by Leslie Emmens:

Our domain changed and we don't have access to our old emails that were used when we set up Trello., Now someone can't remember his password, but we can't retrieve any thing from the old email!

Can Trello change all members of our team to the correct email domain?

Leslie


Answers:
author: Barry Allen
body: Based on your post, I guess only one member forgot his/her password. We can't do anything about this user.

For others, they need to change their email by doing following steps.

* Go to trello.com
* At right-top, click on your profile icon.
* Choose "Profile and Visibility" option from drop down menu.
* Scroll down to the bottom.
* Click on "Change email address" and give your current email in that box.
* Go to your email and click on confirmation link.

<br />

If you couldn't find "Change email address" in above steps, please visit

<https://id.atlassian.com/manage-profile/email> and add your new email here.

\>\> Can Trello change all members of our team to the correct email domain?

I guess, it is not possible.

comments: author: Leslie Emmens
body: So I suppose I'll have to add him again and delete his old profile?


author: Barry Allen
body: Yes, unfortunately there is no other way.
Email address to be confirmed
Asked by Lucie Adida:

Hi, I just created my Trello account and my email address does not seem to be confirmed even after having confirmed it through email, the message still appears on my trello board. Thus, I cannot be added to other boards. Any ideas why ?


Answers:
author: Barry Allen
body: Hi Lucie Adida,

I have tried the same and everything is working fine for me.

Please copy/paste and open that confirmation link on the same browser window where you have signed up for trello.
Migration trello account
Asked by Budi_Setiawan:

I hv trello account that already deprecated, can i have it move to New one?

So i won't have to ask permission for every board

Thank y in advance


Answers:
author: Iain Dooley
body: [@Budi_Setiawan](/t5/user/viewprofilepage/user-id/3819968) There's no way to migrate a trello account to a new account. What do you mean by "deprecated"? Do you mean you can't gain access to the account?

You can change the email address in the old account ...

comments: author: Budi_Setiawan
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) thank you for responding

My company decide to change email domain (from gmail to Yahoo), when i try to login on New devices it's ask for sso... can't logon because my Gmail account already void

Although i still can access it from Chrome, cause already logged

I'll try you advise and report here

Thanks again


author: Iain Dooley
body: [@Budi_Setiawan](/t5/user/viewprofilepage/user-id/3819968) It sounds like you had an account connected to an enterprise Google account with SSO enabled. I think the only way out of this is for the owner of the previous account to disable SSO and then you can change the email address on your account. You'll probably need to contact Trello's enterprise support to sort this out. Otherwise, as a last resort, if you have an active login you could use it to get an API key and token, then use this Trellinator script to go through all the boards your user has access to and then automatically invite a new member:

<https://gist.github.com/iaindooley/b8f99807de96644687b97b6a017cf482>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
I can't access Trello via any web browser
Asked by sadykovad57:

Hi,

I can't access Trello via any web browser on any of the PCs at my disposal.

Any idea how to fix this? I don't have trouble accessing any other website so I am clueless.

Thanks in advance


Answers:
author: Iain Dooley
body: [@sadykovad57](/t5/user/viewprofilepage/user-id/3819869) do you mean that you can't get to the trello.com web address, or that you can't login to your trello account?

A good way to test whether or no you're having a local connection issue versus an outage is this website:

<https://downforeveryoneorjustme.com/>

If you're having trouble from one connection, have you tried for example hot spotting your phone to see if it's just a problem with the ISP you're connecting with?

If this is a login issue, are you seeing invalid password, or non-existent account? Have you tried logging in from an incognito/private browsing session?


author: Andy - PTC Redundant
body: Welcome to the community [@sadykovad57](/t5/user/viewprofilepage/user-id/3819869)   

Are you currently logged in to your Trello.com account and are there any Power Ups that could be causing issues?  

Do you have any browser extensions that could block log-in? Some Ad blockers and what not tend to play havoc. Switch everything off and try again  

And of course, the classic - have you deleted all browser history and cookies...?  

For a final resort you can always raise a ticket with Atlassian support. Do you know how to do that?  

<br />
Card Due Date Colour - Not Changing Green on Completion
Asked by Brodie:

Hi there,

I have an issue with the due date section in all cards in have.

When the tick box is check for complete the due date used to change to green. This no longer works and just stays the same colour as previous.

Any suggestions would be appreciated.


Answers:
author: Shawnni
body: I'm wondering if there is a way to change the color from green to something else on the free version, please?


author: Iain Dooley
body: [@Brodie](/t5/user/viewprofilepage/user-id/3819561) hmm it's going green for me, can you use something like useloom.com to create a short recording of this behaviour?

comments: author: Brodie
body: Hi Iain,

Thanks for helping out. If you take a look at this link (<https://www.loom.com/share/d634e60b7d454486b2d56fcace75b679>) it will give you a demo of the issue I am having.

Thanks,


author: Iain Dooley
body: [@Brodie](/t5/user/viewprofilepage/user-id/3819561) hey Brodie, it looks like this is a browser or platform specific bug, I'll bring it up in the Atlassian Slack channel, can you post here the details of which version of windows you're on, and whether you're using this in a browser or the windows desktop app?


author: Brodie
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Hi Iain, I am using windows 10 and using the desktop app for Trello.

Thanks.


author: Iain Dooley
body: [@Brodie](/t5/user/viewprofilepage/user-id/3819561) cool I've passed a link to this topic onto the atlassian team in the slack chat


author: Torben_trello
body: [@Brodie](/t5/user/viewprofilepage/user-id/3819561) Would you mind reaching out to trello.com/support from your registered email address with the current app version installed, the Version of Windows 10 as well as the log files from the Trello App? You can find these in the Help section of the app. We'd be happy to take a closer look.


author: Brodie
body: Thanks [@Torben_trello](/t5/user/viewprofilepage/user-id/1124444) I have issued a request through the trello support with the info you have requested above. Thanks for your help.


author: Brodie
body: [@Torben_trello](/t5/user/viewprofilepage/user-id/1124444) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) thanks for you help guys. Turns out I was running an old version of the trello app on my computer. Now it is updated all the issues are resolved ??
How can i receive a notification when a card was create to me by email?
Asked by Fernando Forero B.:

I have a service to receive tickets by email and i received by trello, and the problem that i have is this:

Trello create well the card and it appear with me as a member but i never receive a notification when it was created automatically, and always i have to stay open trelo to see if i have any ticket assign to me.

I need to know how to do something to receive that notification or at least assign a date to the card since the email sending in order to receive the notification.

Fernando


Answers:
author: Fernando Forero B.
body: Ready :D thanks a lot Tony, i didn\`t have and idea that depends of the account trello create different emails to create cards! that?s the way!

Thank you very much!

<br />

The only thing i have as doubt is if i can define a date in the creation by email


author: Antonio Panea
body: Hi [@Fernando Forero B.](/t5/user/viewprofilepage/user-id/3819242) again, take a look on Zapier. You can Trigger a Zap when the card is created

You can continue with an action that send an email to your inbox. If you want to go deeper you can add the shortlink of the trello card and jump to it directly.

If you need consultancy you can send me an email here: tonypanea@gmail.com

Hope it helps!


author: Iain Dooley
body: [@Fernando Forero B.](/t5/user/viewprofilepage/user-id/3819242) the reason that you're not receiving a notification is because it's your own email-to-board address that is being used to create the card. As such, it is "you" that's performing the action.

If you want to receive notifications for email-to-board cards you can do the following:

1) Create a new member called "Fernando Emails" and add that member to your board

2) Login as that member and retrieve the email-to-board addres

3) Forward your emails using that address

4) Now in your main account, watch the inbox list

Now, since it is a different member taking the action, you will receive a notification on your watched list.

Also, if you're using Trello as a helpdesk you might like this thing I created to allow you to also reply to emails from Trello:

<http://www.benkodesk.com/>

comments: author: Fernando Forero B.
body: I do that and i add a new member and since the email of that member i send a email with the tag @ferForerob that is my user but apper the card and assign to me and nothing.

I also check the notifications and all are activated, and nothing,   

Or it is important to create a new email for the board to make it work well?


author: Antonio Panea
body: Hi [@Fernando Forero B.](/t5/user/viewprofilepage/user-id/3819242) normally when a card is created and you are added as a member you will receive a Trello notification.

Moreover you could follow the list, board where the cards are created to get notified as well.

Turn your frequency of notifications to Instantly so you will get it almost inmediatly.

For assigning a due date you can do it with Butler. Establishing X due date days in advance since the card is created.

Un saludo

comments: author: Fernando Forero B.
body: Ok let me check by parts


Tags: email