youngmon/atlassian-qna huggingface dataset:
With the advent of GDPR is there a means of password protecting Trello on my Laptop and Tablet?
Asked by Alan Hughes Jones:

Would a password be sufficient for GDPR? I am using Trello as an Events Manager for a voluntary food festival. No one is employed. We are all volunteers.


Answers:
author: marc -Collabello--Phase Locked-
body: Being GDPR compliant means (among other things) that you acting as a data controller (GDPR term) have a data processing agreement with Trello (acting as a data processor, again GDPR term).

This data processing agreement is the foundation of your relation with Trello in terms of GDPR. As [@Torben_trello](/t5/user/viewprofilepage/user-id/1124444)said, you should talk with your data protection officer about this. In general, using passwords alone does not imply you are GDPR compliant.

"I am using Trello as an Events Manager for a voluntary food festival. No one is employed. We are all volunteers."

<br />

For GDPR it doesn't matter if you are a volunteer or not. It's about the personal data and how they are processed.


author: Torben_trello
body: We'll not be able to provide legal advice in order for you to compliant with the upcoming GDPR. We'd recommend reaching out to your data protection office or legal counsel.

You can read more about our efforts here: <https://help.trello.com/article/1118-trello-and-gdpr-our-commitment-to-data-privacy>
How do I get my list titles back to what they were?
Asked by Paul Saucier:

I made a board with list titles for a workflow I created. The other day I logged in and all of the list titles were changed to my name. Every time I try to change them back what I initially had them as they go right back to my name again. Please help!


Answers:
author: Crystal Davis
body: Hi Paul,

Crystal from Trello Support here!

That's interesting! We'd love to dig a little and see what's going on. As we will be discussing your account would you mind writing to us via email so we can find out more? You can send an email here: <https://trello.com/contact>

Thanks so much!


Tags: list

title
The due day i set is not match to the information on the card in traditional Chinese version
Asked by ???:

As the photo below, the due day i set is May 4.

That day is on this Friday, however the information on the card shows that due day is on next Friday in Chinese.

Please refers to the photo, thank you very much.

![Trello.PNG](/t5/image/serverpage/image-id/21104i9C49A26984D2B1D7/image-size/large?v=v2&px=999 "Trello.PNG")


Answers:
author: Teddy
body: Thanks for reporting that, I'll let our team know so they can take a look!
can somebody confirm the @trello bot for hangouts is or is not working? thanks
Asked by Daniel Ingham:

I have google hangouts

i have trello and login with the same google account i would like to link them on

i type in @trello on the google hangouts conversation i am having with a work college.

no 'bot' appears asking me to link trello with hangouts? am i missing something or is this feature down at the moment?

thanks in advance guys!!! spent 30 mins+ on google trying to find a solution to this already!


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with the steps/ screenshots you are going through to enable the Power-up? We'd definitely like to take a closer look. Thanks

comments: author: Daniel Ingham
body: Thanks, I spoke to G Suites support and they helped me realise that the bot was for Google Chats not Google Hangouts
Trello show all cards does not show all the cards from all the boards I am subscribed to
Asked by Ulfras Floyd:

I can see some of the cards, but not ALL of the cards from ALL of the boards to which I am subscribed, and in some cases am the admin for. What am I missing?


Answers:
author: Matthew N
body: If you're referring to the [www.trello.com/my/cards](http://www.trello.com/my/cards) page, the only cards that will show on that page are cards that you're a member of. Just being a member or admin of a board (or subscribed to the board) won't show them on that view. you have to actually be a [member of that card](https://help.trello.com/article/807-adding-a-member-to-a-card)


author: Jake Snyder
body: I have many cards I'm a member of, but none of mine show up. Anyone have any thoughts?

comments: author: Matthew N
body: You're a member of the individual cards?
Is there a way to search custom fields across boards?
Asked by Tony:

So, if I set a custom field of Priority in all my boards and set it for NOW, SOON, SOMEDAY, is there then a way for me to search that custom field setting across all boards? I understand I could use labels for this, but my labels are currently used for something else. Any thoughts?


Answers:
author: Tony
body: Thanks!


author: Devon Henderson
body: Hi Tony!

Unfortunately, Custom Fields aren't searchable at this time. This is one of the most requested features, though, and I always encourage everyone to ask for it --- every voice counts! You can also send your request straight to Trello staff by emailing it to feature-ideas@trello.com.

For now, sadly, the best option is to use Labels. Perhaps you could use the invisible label? It has all of the features of normal labels, except it's, well, invisible and doesn't show on the front of your cards.

I wish I had a better answer for you, Tony. Please let me know if I can help you in any other way!

Devon


Tags: custom-field
Syncing Calendar to Outlook
Asked by Artur Corte:

Hey all. I've read through this article: <https://help.trello.com/article/1064-using-trello-with-microsoft-outlook> but the end result is a calendar that doesn't update when I add new things on the Trello side.

Has anyone else had this issue? And if so, how did you fix it?

Thanks


Answers:
author: Devon Henderson
body: Hi Artur!

Could you please check your settings in Outlook to see how long you have it set for checking updates to calendars? It should pull updates from Trello, but it will do so at whatever timing you have set in your Outlook settings. As I don't use Outlook, I'm not quite sure where in the settings this is located, but it should be with other settings for your calendar.

Thanks!

comments: author: Artur Corte
body: Thanks for the reply, but I've looked into that before and it still isn't updating. The only solution I've found is to add a new calendar every time :/


author: Ricardo Yamashiro
body: Hi all. I have the same problem. Can anyone help us ? Thanks.


author: Jess Granville
body: I also am having this issue. Can someone please advise?


author: Rory Pedrola
body: Also having this issue! Someone help us!!!


author: Paul Naude
body: I found that opening my calendar in office 356 on the web and linking it there worked like a charm. Remember to add the icalendar powerup


author: Mark Begonia
body: It's 2024 and this is still an issue apparently
I cannot join a board 'website issues', even though I was added as an admin.
Asked by Jenn Joy:

On the right side of the board 'website issues', I am unable to join the board or gain access.


Answers:
author: Jenn Joy
body: I am using google chrome and was able to join several boards except for this one. I also cleared my cache and tried safari.


author: Jodi LeBlanc
body: Hi [@Jenn Joy](/t5/user/viewprofilepage/user-id/1316113) sorry to hear you are experiencing issues accessing the board. Are you able to access your other boards? Is "website issues" the error you are receiving or is it a browser error message?

What internet browser are you using? Have you tried clearing your cache?

Sorry for all the questions but I really want to help you access your board.

Thanks and talk to you soon,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Jenn Joy](/t5/user/viewprofilepage/user-id/1316113) was this ever resolved for you?
How to create a pop-up page by going to a space in Confluence?
Asked by Bastien Delourmel:

Good morning everyone! :-)

I have Confluence Cloud, and I want that when users go to a specific space in Confluence a pop-up comes and warn them that they need to read a specific page to continue.

Is-it possible?

Thanks in advance,


Answers:
author: Nic Brough -Adaptavist-
body: It's not possible, Confluence has no support for pop-ups.

comments: author: Bastien Delourmel
body: Ok, well thanks :)


Tags: cloud

confluence-cloud
How to create a new page that is auto updated from tables on multiple existing pages
Asked by Wesley Naidoo:

I have multiple existing pages that have tables that are updated. I wish to create a new page that consolidates all these pages into 1 and automatically pulls in updates to the new page when the existing pages are updated. Though I'm not sure if something like this is possible?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Wesley Naidoo](/t5/user/viewprofilepage/user-id/4300531) ,

if your tables are one-row ones, you may use the standard Page Properties Report macro.

If you use bigger tables, than you'll need additional apps to implement your case, for example, [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

You may reuse your tables and collect them onto one page with the help of the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros and combine them into one big table with the help of the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro.

The changes made to the original tables are immediately reflected into your big combined table.

To better understand the case, check this [step-by-step post](https://stiltsoft.com/blog/2020/10/how-to-create-reports-from-multiple-confluence-tables/) with screenshots: here I show how to collect tables with multiple rows on one Confluence page, merge them, and make the final report easy-to-read.


Tags: questions-for-confluence
attachment storage
Asked by ???:

In addition to the default local file storage system, does confluence's attachment storage support other storage methods?

For example, can NFS be replaced with COS

Thank you


Answers:
author: Nic Brough -Adaptavist-
body: Confluence does not care what the storage for the attachments is, it can be any file system that a java process can read and write. It does need to appear to be local to the server, but with things like NFS, you just mount them directly into the local file system so they look local.

(It does care for the index and working files though - NFS and other shared storage systems are not suitable for those types of directory)

comments: author: G subramanyam
body: Thank you [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) that's quite helpful info.


author: ???
body: thank you [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)


author: G subramanyam
body: HI [@???](/t5/user/viewprofilepage/user-id/4300487) welcome to the Atlassian community.

I am able to pull these article surrounding the storage path and stuff:

*<https://confluence.atlassian.com/display/CONF30/Hierarchical+File+System+Attachment+Storage>*

*<https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html#AttachmentStorageConfiguration-Localfilesystem>*

If you find another solution, you may post in this thread OR if my post addresses your query, kindly click on "accept answer".

comments: author: ???
body: HI,Does confluence only support the local file system to store attachments, such as storing pictures?


Tags: cloud

confluence-cloud
Rest API for confluence
Asked by Stanislav:

Can you help me, how can i find current user groups using Rest API .


Answers:
author: Alexis Robert
body: Hi [@Stanislav](/t5/user/viewprofilepage/user-id/4204478) ,

you can have a look at the following documentation that describes how to get Group information with the Confluence API : <https://docs.atlassian.com/ConfluenceServer/rest/6.14.1/#api/group-getGroups>

Let me know if this helps,

--Alexis

comments: author: Stanislav
body: [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386) I see it, but how to get groups in which current user is in ?


author: Alexis Robert
body: In this case you can use the Get Groups method : <https://docs.atlassian.com/ConfluenceServer/rest/6.14.1/#api/user>

For example :

* <http://example.com/confluence/rest/api/user/memberof?username=jblogs>


Tags: confluence-server

server
I am not getting Signup link to my mail id
Asked by Samiunnisa Shaik:

NA


Answers:
author: Daniel Eads
body: Hi [@Samiunnisa Shaik](/t5/user/viewprofilepage/user-id/4300406) , welcome.

Typically we see folks having trouble getting an invitation email to an Atlassian Cloud site if their account was created in Atlassian Cloud before their email was set up (in the case of new employees) or if there was some temporary problem with the company's mail server.

When our mail service receives these errors from a recipient mail server, we'll temporarily pause sending more messages until the error has been cleared out. If you are able to provide the email address that seems to be having the problem, I can check our mail delivery service to see if there's an issue (and then will edit the email address out of your message). You are also free to put a private support ticket through on the support portal as Fabienne mentioned, although it may take a little longer for the issue to be investigated through the support portal due to our expected wait times.

Cheers,  
Daniel \| Atlassian Community Support


author: Fabienne Gerhard
body: Hi [@Samiunnisa Shaik](/t5/user/viewprofilepage/user-id/4300406)

welcome to this wonderful community!

Not quite sure what you mean by signup - and it looks like you could need from support team. Please have a look on [Support Site](https://support.atlassian.com/confluence-cloud/) to contact support.


Tags: cloud

confluence-cloud
searching
Asked by Sia.Shevchenko:

Hey guys,

So I'm tracking different Jira tickets by categories on my confluence page. So I have a few Jira boards inserted into the page.

I want to have the possibility to search. However normal search doesn't recognize linked JIRA tickets (or words in the summary that I have displayed in the JIRA board).

What would you suggest to me for the search for this scenario\^?

(I don't want to use Command=F)

Kindly,   
Sia


Answers:
author: Dominic Lagger
body: Hi [@Sia.Shevchenko](/t5/user/viewprofilepage/user-id/4300354)

As you said, jira issues used in the jira macro aren't indext by confluence, therefore they aren't shown in the confluence search.

Since you do not want to search with "Command-F", there is no way to search jira linked issues.

Regards, Dominic


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Sia.Shevchenko](/t5/user/viewprofilepage/user-id/4300354) ,

You may try additional apps to filter you Jira issues, for example, [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

Wrap you Jira Issues macro into the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro and set the required filters: free text to search inside the Summary column, dropdown for assignees, global filter to search the whole table, etc.

![Thu 2-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/134043i03C21DDC6A3638B5/image-size/large?v=v2&px=999 "Thu 2-1.png")

Hope this may help your case.


Tags: cloud

confluence-cloud
How to set up a daily backup of system sites to a custom server instead of a local backup?
Asked by PPGod:

I need to back up to linux or windows server


Answers:
author: DPKJ
body: Hey [@PPGod](/t5/user/viewprofilepage/user-id/4251860)

You need to a couple of things here,

1. Setup CRON to run periodic SQL backup of your database
2. Setup another CRON to rsync SQL backup and your site's home folder.

This is best and recommended way to have a backup in Confluence Server.

Take a look at this page for details - <https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html>


Tags: confluence-server

server
How to automatically clear the daily backup files from a long time ago?
Asked by PPGod:

As time goes on, more and more backup files are accumulated every day, so it is necessary to clear the old daily backup files regularly


Answers:
author: DPKJ
body: [@PPGod](/t5/user/viewprofilepage/user-id/4251860)

Best solution I can recommend, and I'm using is run a cron command to delete files that are older then x days.

Something like this - <https://community.atlassian.com/t5/Jira-questions/remove-old-backup-automatically/qaq-p/57461>


Tags: confluence-server

server
Question on CONFLUENCE CALENDER functionality
Asked by Roja Gurram:

Hi All,

I am interested in using Calendars in Confluence. Can you advise what is involved in securing a subscription for use?

Also, would you be aware if I would be able to run several calendars in one space? I am interested in;

1. A calendar to gain visibility on my project team members leave
2. A second calendar to manage Sandbox availability for my project

Please advise


Answers:
author: Diego
body: Hello there!

Recently, our Team Calendars has been included in the set of Premium Features for Cloud:
> [Team Calendars in Confluence Premium](https://www.atlassian.com/software/confluence/team-calendars)

When adding calendars, you can create multiple calendars and associate with them with the same space if need be. Since you can create multiple calendars, creating the calendar for your sandbox project is possible:
> ![Screen Shot 2021-03-15 at 15.33.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/134517i58A832F7074B76CA/image-dimensions/176x214?v=v2 "Screen Shot 2021-03-15 at 15.33.58.png")

For more details on how Team Calendars work, you can check here:
> [Create, add, and edit calendars](https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/)

Let us hear from you!


Tags: cloud

confluence-cloud
cannot access to JIRA
Asked by Corren Cho:

Hi,

Some of our employees cannot access to JIRA suddenly.

We didn't deactivate our employees' accounts but it is deactivate now and don't know how to activate it again.


Answers:
author: G subramanyam
body: Thank you for the screen shot [@Corren Cho](/t5/user/viewprofilepage/user-id/4300177) You need to contact your organization Jira admin who will be addressing this. Here's the steps for fixing your issue:

*<https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html>*

If my post addresses your issue, please click "accept answer" for benefit of new members.


author: G subramanyam
body: Hi [@Corren Cho](/t5/user/viewprofilepage/user-id/4300177) Welcome to the Atlassian Community.

Could you please share the screen shot for better understanding of the issue.

Your organization Jira Admin can assist you by checking the current license period or if any internal Jira (Cloud) migrations happened and has caused the issue etc.

Meantime, you may reach out to the Atlassian Technical Support at *: <https://support.atlassian.com/contact/#/>*with error screen shots.

comments: author: Corren Cho
body: ![image (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/133991iCDC4445FA1D779F1/image-size/large?v=v2&px=999 "image (1).png")


Tags: cloud

confluence-cloud
Is there a way to change the canonical tag in the source code of an article?
Asked by Kevin Nguyen:

Hi all,

I'm wondering if there's a solution for this. I'm cross-posting some content from our knowledge base on Confluence to our main site on a different domain. I want to canonicalize the article on our main site.

I installed an HTML macro app to implement my custom canonical tag; however, I noticed that there is a self-referencing canonical tag already implemented within the code. Is there any way to circumvent this, or delete the self-referencing canonical tag?

Thanks!


Answers:
author: Brant Schroeder
body: [@Kevin Nguyen](/t5/user/viewprofilepage/user-id/4299922)

If you are savvy with Java you could find out where this exists in the code make the edit and recompile with the change. You would have to make the change every time you upgraded to a new version. Otherwise there is not a way to turn it off.


Tags: confluence-server

seo

server
Why edits on a page do not save after Close or Publish?
Asked by Jose Fernandez:

After editing a page and clicking Publish or Close, none of the edits are saved. Changes to the page do not appear.


Answers:
author: Brant Schroeder
body: [@Jose Fernandez](/t5/user/viewprofilepage/user-id/4299864)

Welcome to community. Can you provide a little more information.

* Is it happening on all pages?
* Is it happening in all browsers?
* Have you tried clearing your cache?

comments: author: Jose Fernandez
body: It was happening on a particular browser. I was able to save and publish in a different browser.

Thanks.


author: Rebecca Sullivan
body: Can you clarify which browser worked and which didn't? I'm encountering the same issue.


author: Jose Fernandez
body: Hi Rebecca,

The Symantec Endpoint Protection installed in my pc was preventing Microsoft Edge to fully update after the latest Windows 10 update.

So, my first solution was to stop using Microsoft Edge and install Firefox. I was able to edit, save/publish Confluence pages in Firefox.

My second solution was uninstalling Symantec Endpoint Protection. Now, I can edit, save/publish Confluence pages in both Firefox and Microsoft Edge.

I hope this helps.


Tags: cloud

confluence-cloud
Confluence Server Failed! What is the best way to migrate to Cloud?
Asked by Clif Hodges:

We have a Confluence Server on an EC2 instance and in attempting to upgrade to Confluence Cloud, our server died, and the upgrade failed.

Do we need to resurrect the server or can we migrate the data directly from the database?

I saw that the Migration Assistant can migrate from Server. I assume this needs a running server to work. Is this the recommended method for this particular scenario, or is there another method we could use?

EDIT: We have an existing cloud site and would like to keep the data that exists there as well.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Clif Hodges](/t5/user/viewprofilepage/user-id/4290685)Your situation seems complicated.

When you want to move to cloud, you need a server backup. You can't just "import" from the database.

That said, merging existing server data into a cloud instance is quite complicated.

From what I heard, it is simpler to have your server running, then import the cloud data, and then import these combined data from the server into a (new) cloud instance.

Good luck!

comments: author: Clif Hodges
body: OK that makes sense. It seems this is going to be even more complicated than I'd hoped. As per this process:
> "have your server running, then import the cloud data, and then import these combined data from the server into a (new) cloud instance"

Would it be best to use the migration assistant?

Thanks for your help!


Tags: cloud

confluence-cloud