youngmon/atlassian-qna huggingface dataset:
Why can't we leave card view alone?
Asked by Kylie Owen:

I strongly dislike the changing of card view from actual card shapes, to a list. When this change was initially made, I contacted support about it and they said it was a fix for something. A coworker found the UX toggle to turn it back to cards, and I was overjoyed.  

I knew the day would come when the toggle wouldn't work anymore, but as of this morning that appears to have happened and I am having a hard time giving it up.  

So please, can someone explain why this is actually beneficial to me as a user of the platform? I know I'm probably in the minority (only one of my coworkers even uses card view), but this view is literally the only way I interact with my company's sprawling multi-board setup, and changing it is such a disappointment.


Answers:
author: Dreamsuite Mike
body: Hi [@Kylie Owen](/t5/user/viewprofilepage/user-id/5402582)

Change isn't for everyone...

You can switch it off by going here:

<https://trello.com/labs>

![Screenshot 2024-01-11 06.53.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/300021i1DFCB4877106CCEB/image-size/large?v=v2&px=999 "Screenshot 2024-01-11 06.53.38.png")

comments: author: Kylie Owen
body: Yeah the problem is that this toggle doesn't work for me anymore as of yesterday morning. The first thing I tried was toggling it on/off a few times to make sure it hadn't somehow changed when I wasn't looking.

![Screenshot 2024-01-11 at 9.09.29?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/300126i61D1AE23895A4BF2/image-size/large?v=v2&px=999 "Screenshot 2024-01-11 at 9.09.29?AM.png")


author: Shannon Gayton
body: I am so annoyed by this feature change as well. I am already losing tasks assigned to me, even when trying to modify the filters. I was told this is the permanent view. Not a fan at all


author: Kylie Owen
body: Shannon, I completely agree! It doesn't even show equivalent information to the original card view so I'm pretty annoyed that this is supposed to be our replacement.


author: Shannon Gayton
body: I'm honestly not using Trello this week now. I am writing my tasks down on a whiteboard to keep track. Otherwise, it slows down my productivity. I have too many project managers and clients to make sure every filter is working correctly.


Tags: card

cloud
The power-up.min.js file is producing a chunk error. Our powerups are broken.
Asked by Matt Geerdes:

My power ups are not working. I've cleared my cache and tried different browsers to no avail. Any help would be greatly appreciated. I opened the support ticket below waiting for response.

1. [TRELLO-181459](https://support.atlassian.com/requests/TRELLO-181459)

Thanks!   
Mat![Screenshot 2024-01-09 at 21.42.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/299955i9B3FC28741BB469A/image-size/large?v=v2&px=999 "Screenshot 2024-01-09 at 21.42.24.png")


Answers:
author: Brittany Joiner
body: [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690) heya, you'll probably want to reawch out to Trello support for this as you've done - we can't help you out in the community here.

comments: author: Matt Geerdes
body: 30 hours now waiting for Trello support to get back to me, is that normal?


Tags: cloud
How to delete a managed account for good on Trello Enterprise
Asked by AbletonAdmin:

Hi,

we usually deactivate users if they become inactive for a certain amount of time and they appear in the "Deactivated Users" list.

How can I from there or anywhere else delete the account as an admin?

Once a person leaves the company I want to make sure that no account under our owned domain exists (even though technically login is impossible). I want to fully remove/delete those accounts.

What is needed to do?


Answers:
author: Danny
body: Hi [@AbletonAdmin](/t5/user/viewprofilepage/user-id/558539) ,

Does the [documentation to delete a managed account](https://support.atlassian.com/user-management/docs/delete-a-managed-account/) serve your use case?

Thanks,

Danny


Tags: cloud
Can I combine two boards?
Asked by Madison:

I have two separate boards each with cards on each. I realized afterwards that all of the people I invited to observe the boards can only pick one to view and cannot be added to the other board without costing money? Is there anyway where I can show people on either boards both options while still maintaining some organization?


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Madison](/t5/user/viewprofilepage/user-id/5401734)

Welcome to the Atlassian Community. I don't think there is a direct way on Trello for you to show people on either board both options. Instead, you may have to move cards from each Board to a single Board.   

This option might help you

* **Copy lists from one Board to another Board** . You can copy lists (with all your cards) from one Board to another board. To do this, click on the three dots at the top of each list, then under "**List actions**", either select copy list or move list. This will give you the option to move that list to a new Board.

Trello also offers a good **support article on copying Cards, List or Boards** . You can find it here: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>

Let me know if this helps, and I'll keep an eye out for alternative answers,  

Michael


Tags: cloud
How to create a Team Staffing Board with shared Cards/Tasks
Asked by Claudia De Antoni:

Hello everyone,

I lead a team of 10 people and manage the allocation of tasks/cards to them regularly. They are all members of Trello and sometimes 2-3 people in the team work on the same task.

How do I create a Board view having as Headers the names of the Members with under all the tasks allocated to each of them? Can the same "shared" card be seen under multiple Members on the same Board?

Any tip on how to set this up it would be great!

Thanks!!


Answers:
author: Luciana Munhoz
body: Hi Claudia! Welcome to Trello community! I saw that you opened a ticket in our support for this question and that an admin is already helping you with your case. That's great! :)


Tags: cloud
30,60,90 Template
Asked by Sean Cernetic:

Hello! When adding a checklist into the template, I would like to add sub bullets to the checklist items. Is there a way to do this?

Thanks,

Sean


Answers:
author: Nathan Smith
body: Hey [@Sean Cernetic](/t5/user/viewprofilepage/user-id/5401672)

Welcome to Atlassian Community!

The reply from a Community Leader to this post may be something that can help you with this ? - <https://community.atlassian.com/t5/Trello-questions/Checklist-sub-task-sub-checklist/qaq-p/2363238>


Tags: cloud
Looking for a Trello backup tool
Asked by Jim Porell:

Today, I can backup in CSV format, but I'm being asked to copy all attachments: PDF, XLS, etc, that might exist on any given card. Anyone aware of such a Power Up?   
There is no need to "reload" from that backup into Trello again. It must be accessible offline for legal purposes in an archive.


Answers:
author: Dreamsuite Mike
body: As someone who is responsible for lots of clients Trello workspaces and who is prone to the odd almight f\*\*kup, I can't recommend [Rewind - Backups for Trello](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello) highly enough.

Its like $1 per board for that peace of mind.


author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Jim Porell](/t5/user/viewprofilepage/user-id/4966254) ,  

There is a Power-Up from Trello named "**Backups for Trello** " that I have seen mentioned in a question similar to yours.   

![Trello Power Ups.png](https://community.atlassian.com/t5/image/serverpage/image-id/299722iCE5B103DE6FA10D2/image-size/large?v=v2&px=999 "Trello Power Ups.png")

Here's the original question for your reference: <https://community.atlassian.com/t5/Trello-questions/information-about-backup-trello-boards/qaq-p/2037961>  

<br />

I hope this helps,  

Michael


author: Will
body: Hi [@Jim Porell](/t5/user/viewprofilepage/user-id/4966254) , if you're still looking for a solution, then I can warmly recommend [Pro Backup for Trello](https://www.probackup.io/backup/trello) ([here's the link](https://trello.com/power-ups/627935ee3007420c7c389a96) to the power up listing). Pro Backup allows you to sync your Trello backups to your Google Drive which on its turn allows you to set up an automatic download to a local device. It's a very user friendly to extract all of your cards, comments \& files from your Trello account and store them on your computer.

Besides this feature, there are a number of [other reasons](https://www.probackup.io/compare/rewind-vs-pro-backup) why our customer choose Pro Backup over Rewind:

![Screenshot 2024-07-16 at 13.35.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/335859i8FFC58A7BFB7CF73/image-size/large?v=v2&px=999 "Screenshot 2024-07-16 at 13.35.29.png")


Tags: cloud
Butler power-up is not available on power-up menu
Asked by Paola Rose:

I can't seem to find available the Butler power-up on the Power-Ups menu. I'm not sure if there is something I'm missing, but I watched videos and read articles and I still don't have this power-up available even though it's free. Can someone share some insight into this?


Answers:
author: Melo
body: Hi [@Paola Rose](/t5/user/viewprofilepage/user-id/5401566), welcome to the community!

My understand is that the Butler power up was incorporated as an built-in feature for Trello and now it's called just 'Automation'.

Here you can find more information about the Trello Automation: <https://support.atlassian.com/trello/docs/butler-overview/>

I hope that helps.

Cheers,

Melo

comments: author: Paola Rose
body: Thanks, I just realized. I'm still learning. My goal is to create reports from a list titled "Done" so I can report to my boss my completed tasks every week.

If you can share any feedback on that would be greatly appreciated!


author: Melo
body: I'm glad to help. There's a great example on the Trello/Atlassian support page that aligns closely with what you're looking for.   
<https://support.atlassian.com/trello/docs/creating-reports-with-butler/#Create-a-customized-report>


Tags: cloud
Automation Help: If member is added to a checklist, add them as a member to the card
Asked by Rachael Woodward:

Looking for help figuring out an automation:

1. If a member is added to a checklist on a card

2. Then they are automatically added as a member on the card


Answers:
author: Mutya A
body: Hi Rachael,

Currently, we do not have a way to setup an automation for what you are looking for, because we do have a feature to know when a member is added/assigned to a checklist.

If this helps, there is a feature request to have the ability for the user to use in a rule, a Trigger "when member is assigned to a checklist item..." --- if there's any additional info or use case that you want to share as to why this feature is important, let me know and I'll pass your information to the relevant team.  

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process here: <https://blog.trello.com/feature-requests-unite-support-and-product>  

Hope this helps but do let me know if you have any questions.

-----  
If this post ***helps*** your query, then please consider **Accept answer** , **Like** or click up arrow to **Vote** to help the other users find it more quickly.

comments: author: Rachael Woodward
body: Thanks, Mutya! The reason we want this is because in Kanban view if we want to filter by user, it doesn't filter at the checklist level. So it's not a useful view for a member to see only their tasks, and we'd really like for it to be. That means a lot of manual work on our end which usually means missing adding folks to cards.


author: Mutya A
body: Hi Rachael,

Thank you for the additional context! This helps paint a bigger picture on how useful this must be and how it saves a lot of manual work.

I've passed this information on to the relevant team. Even though this would not guarantee that such a feature would be built, this would help, especially if more users have asked for the same thing.

Let me know if you have any questions.


Tags: cloud
Are Trello stickers are no longer available in the imessage on iPhone?
Asked by Daniel Gladu Kanu:

Noticed that the stickers that were previously available on iMessage seemed to have vanished. I'm using iOS 17.1.2 guessing when Apple rearranged the sticker/emoji feature in iMessage the Trello stickers also needed to be updated. Wondering if there is something I need to change on my end or if were just waiting for a patch?


Answers:
author: Nathan Smith
body: Hi [@Daniel Gladu Kanu](/t5/user/viewprofilepage/user-id/5057069)

Trello's stickers for iMessage aren't available anymore so it won't be possible for you to use these with iMessage.


Tags: cloud
trello workspace question
Asked by Cache Williams:

Is there a way for my workspace on trello, to allow an employee to only see **her** tasks and no-one elses?

Thanks


Answers:
author: Melo
body: Hi [@Cache Williams](/t5/user/viewprofilepage/user-id/5401508), welcome to the community!

I am afraid this level of permission is not available, visibility and access settings are primarily based on boards and not individual cards or lists.

A workaround would be creating a private board for the employee.

Cheers,

Melo

comments: author: Cache Williams
body: ok thanks for your response
Chrome tabs and trello notifications
Asked by Myron:

This may be more of a chrome thing rather than trello but let me explain what I'd like to see.

We use about 5 trello boards which we all have open in chrome on different tabs. When you're on 1 board and you go to read notifications and then decide you need to open that card it automatically opens the board associated with that card whereby leaving the board you were on. What I'd like to see is that instead of doing that why can't it see if the corresponding board is already open in another tab and if so go to that tab.

Thoughts?


Answers:
author: Mutya A
body: Hi Myron,   

The Trello web application does not have that functionality but I can see how useful this must be for your use case. I highly recommend that you look for a Chrome extension that might be able to help you with what you are looking for.

Alternatively, there is a built in feature in Chrome which is a "Switch to tab" option in the url bar when what you are typing matches the title of any open tab you have open. This doesn't solve your query but it could be an option for you. If you type in the board name from a new tab it will launch the "Switch to tab" option and you can select that tab instead.

Hope this helps!

-----  
If this post ***helps*** your query, then please consider **Accept answer** , **Like** or click up arrow to **Vote** to help the other users find it more quickly.


Tags: cloud
Card links not opening while signed out
Asked by Necromancer Necronomicron_0916:

Every time I try to open a card link on a board by pasting it directly to the browser, it instead defaults to the "About this board" prompt while signed out. This doesn't occur while signed in. Is there any way to fix this issue?


Answers:
author: Brittany Joiner
body: Yep was [@Lucas Pessoa](/t5/user/viewprofilepage/user-id/4805446) said! If you want to be able to see something without being logged in, you can make the board public.

Click the person icon at the top of the board, next to the star, and change the visibility to public.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/300008i6BAA1FF012CC5768/image-size/large?v=v2&px=999 "image.png")


Tags: cloud
Wie kann ich nach Checklistenaufgaben filtern?
Asked by Kevin Veselovski:

Hallo Zusammen,

ich habe folgendes Problem: Ich habe eine Aktionskarte erstellt und einen Hauptverantwortlichen der Karte zugeordnet und einzelne Tasks dieser Aufgabe ?ber eine Checkliste den verschiedenen Verantwortlichen der einzelnen Tasks zugordnet. Mein Problem ist jetzt, dass ich ?ber die Filterfunktion nur den Hauptverantwortlichen der Karte filtern kann und nicht nach den Verantwortlichen der einzelnen Tasks ?ber die Checkliste. Ich habe auch s?mtliche (etwas ?ltere) Fragen zum Thema gefunden, jedoch keine L?sung. Der letzte Stand war, dass die Filterfunktion sich nur auf die Karten richtet und nicht nach Unterpunkten der Karte wie bspw. einer Checkliste. Gibt es vielleicht mittlerweile eine L?sung zum Thema Filtern nach Checklistenaufgaben??

Ich w?re sehr dankbar, wenn mir jemand weiterhelfen k?nnte. Vielen Dank im Voraus

Gru?


Answers:
author: Alina Kurishko
body: Hi Kevin,

Welcome to the Atlassian Community! Hope that's alright if I answer in English ?

Sorry to be the bearer of bad news, but this functionality is indeed still unavailable within Trello. We have it as an open feature request for the product team to consider! I'll add you as an official "+1" in support of this.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: [++https://blog.trello.com/feature-requests-unite-support-and-product++](https://blog.trello.com/feature-requests-unite-support-and-product)

Alina \| The Trello Team

comments: author: Dirk Decker
body: I am interested in this feature as well!


author: Alina Kurishko
body: Thank you, Dirk! Noted another "+1" in support of this feature ?

While I can't promise they'll ship this feature any time soon, you should know that your feedback is valuable to us and is certainly heard!

Alina \| The Trello Team


author: Tobias Wettstein
body: Looking for this feature for a long time as we are using Trello now instead of other tool like Jira.   
This is a bit time wasting, as I specifically want to filter tasks, which are e.g. assigned to me and overdue.

Please include it! It saves a lot of time!

Thanks.


author: Alina Kurishko
body: Hi Tobias, thanks for your comment!

We're now tracking this feature request in this report: <https://jira.atlassian.com/browse/TRELLO-333>

I've added you as a "+1" to our existing suggestion. I'd also recommend you visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

Alina \| The Trello Team


Tags: cloud
Blank archived cards on Trello
Asked by Josip Jura?kovi?:

Hello,

recently we have been experiencing an issue with archived cards. As can be seen on picture attached, older archived cards are blank and cannot be opened in archive but have to be sent to board. After sending the card to board it is behaving like normal and after archiving, it can be opened like normal in archive.

![archive picture.png](https://community.atlassian.com/t5/image/serverpage/image-id/299593i6EF0231BA2CE9605/image-size/large?v=v2&px=999 "archive picture.png")

Thank you for the help.


Answers:
author: Carolina Lopez
body: Hi Josip, welcome to the Atlassian Community!

I'm sorry to hear that you experienced issues with the Archive search. A fix was released yesterday, and you shouldn't see the same behavior. If you still have issues, please let us know and I'd be glad to report it to the development team.


Tags: cloud
protocol
Asked by Diwakar_l:

What chat protocol is trello using.?

Is there any protocol that trello is following up with.?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello is not a chat application. If you have configured it to talk to a chat application, then it is using whatever protocol that chat application uses.


Tags: cloud
Activity details export
Asked by Office:

Hi, I'm hoping someone is able to help me with something.

We export our boards weekly, to see which list a card is in in order to process weekly tasks.

Once the data is exported, we can see whether a card has 'activity' by filtering the last activity date column. However, sometimes cards show they have activity, when they in fact don't. It may be that someone has just moved the card lower / higher or renamed some small details.

I feel this issue would be solved if the activity menu could be exported instead of all the board data - as this would show just the items which have physically been moved from one list to another within a time-range.

Does anyone know how this can be done?

Any help would be appreciated.


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community!

Unfortunately, there's currently no option to filter the action or omit certain ones in the Activity history.

The only workaround I can suggest is to look into the list of available Power-Ups if some might help you get more granulated data on card activity. You can browse through available options at <https://trello.com/power-ups/search?q=activity>

Because many of the Power-Ups' services are provided by separate companies, we're also not able to endorse any specific one since we don't work with them directly.

Another alternative I can suggest is to use the [Card Aging Power-Up](https://trello.com/power-ups/55a5d917446f517774210012) developed by Trello which provides a visual indicator of when a card was last updated on a board. This Power-Up also doesn't allow filtering activity actions, but you can avoid the board export step to check on last activity date ?

Hope this information helps!

Alina \| The Trello Team

comments: author: Alina Kurishko
body: Forgot to mention that you can also take advantage of the default Filter feature on the board: <https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/>

This option also wouldn't allow you to filter for specific actions on cards, but you can open cards that have been active in the past week right away on the board to see if anything significant happened to them.


Tags: cloud