youngmon/atlassian-qna huggingface dataset:
How to get Language of the Board
Asked by Aditya kumar:

How Can I get Language of the board .

Can I get through card_id and board_id or Can I get by just boardid?


Answers:
author: Teodora V
body: Hi [@Aditya kumar](/t5/user/viewprofilepage/user-id/3529444)

do you want to change the board language or customize it per board?

Can you bring a little bit more context :)
Custom fields duplicating on every card not wanted
Asked by Kelly Sharkey:

I am trying to figure out how to make a 5 different cards each with 5 different custom fields.  
For Example Card 1 would be signs and have custom fields for qty 1 or 2 sided substrate laminate.  
Card 2 would be for copies so it would have qty size paper type 1 or 2 sided color or black ink.  
Currently I set 1 card up and then attempt to make a 2nd card and its making all the custom fields the same on every card. It's like I can't make each card have its own custom fields. I make a change on one card and it changes all the cards. Is there a way to avoid this?

Thanks!


Answers:
author: Garrett
body: Hey [@Kelly Sharkey](/t5/user/viewprofilepage/user-id/3528814)

Currently, Custom Fields set in a board will apply to all cards on that board.

I'm afraid there won't be a way to have separate custom fields on your cards like that right now, but I'll for sure let our team know you'd be interested in seeing that option.

comments: author: Karey Ridgley
body: I have this problem too and need to be able to have different custom fields on seperate cards.
Trello "Show Menu" button not working with Firefox 68.0.2
Asked by user3822:

When clicking on the "Show Menu" button, nothing happens.

The same issue that was reported before, but now the issue is occurring on Firefox 68.0.2: <https://community.atlassian.com/t5/Trello-questions/Trello-quot-Show-Menu-quot-button-not-working-with-firefox-66-0/qaq-p/1044940>


Answers:
author: Ang?lica Luz
body: Hello there,

Thank you for reaching out to Atlassian Community!  
I tested Trello using the same version on macOS and it worked normally.  
Can you please open the developer tools on Firefox to check if any error message appears?  
Have you tested on incognito/private mode?

Regards,  
Ang?lica

comments: author: user3822
body: Hi Ang?lica,

I did as you said. Here are the results:

* In the Inspector, I was getting a "QuotaExceededError: The quota has been exceeded" error message
* I logged in through Private Browser and I was able to get it to work

Putting the pieces together, I deleted the cookies for Trello.com, logged back in, and it worked!

I will be marking this as solved. Thank you for your help.


Tags: firefox
Trello Bot for Slack - get list
Asked by Adam Bowen:

Has anyone figured out a way to get the trello bot in slack to query/search by list? For example, I have a card list called "Idea Funnel." I would like to be able to say \`/trello Idea Funnel\` and get a list of all the cards in the list.

My internet and documentation research seems to suggest I am just out of luck.


Answers:
author: Adriane Williams
body: Just adding my support for this kind of feature. It would be very helpful if I could just post all cards within a list to my Slack Channel. Currently, I am just taking a screenshot of the Trello list and posting that to my Slack Channel.


author: Garrett
body: Hey [@Adam Bowen](/t5/user/viewprofilepage/user-id/3528394)

Right now, I'm afraid that the bot doesn't have a command that can search for all cards in a list like that. I'll definitely let our team know you're interested in seeing that command get added in a future version though!

comments: author: Adam Bowen
body: Thanks, Garrett. If I want to get a quick daily standup in slack using my trello board, I would love to be able to do things like \`/trello list blockers\` \`/trello list WIP\` , etc.


Tags: list

slack
Shouldn't there be a link in google calendar events created from a card with Chronofy?
Asked by John Smillie:

I have Chronofy on, chronofied a card, and it shows up as an item due on Google calendar but there's no link back to the card.


Answers:
author: Garrett
body: Hey [@John Smillie](/t5/user/viewprofilepage/user-id/1178749)

There should be a link to the card in your Calendar entry. Would you mind reaching out to us at <https://trello.com/contact> so we can take a closer look at that with you please?

comments: author: John Smillie
body: Garrett,

Thanks, I probably should have reported back to you, this got fixed -- I'd say I fixed it but it was more like, it fixed itself, had to do with a browser that needed refreshing if I remember correctly.

Thanks,

John
Syncing Trello with Gmail
Asked by Rhonda Chilshom:

I am having trouble syncing my calendar with my gmail account. I have added the ical url and nothing is showing up on my calendar.

Tips?


Answers:
author: Garrett
body: Hey [@Rhonda Chilshom](/t5/user/viewprofilepage/user-id/3528233)

Do the cards on your board currently have a due date set? In order for Trello cards to display on a synced Calendar, a due date will need to be set for them first.

Additionally, Google Calendar can be pretty slow to update subscribed calendars. This is determined by the app reading the feed, rather than by Trello.

What some users have done is to use the Cronofy Power-Up instead of the iCal feed: <https://info.trello.com/power-ups/cronofy>


Tags: google-calendar
Trello and Dropbox on the Iphone app
Asked by Andreea Diaconita:

How do I upload files to a card from Dropbox, but within my Iphone app and not on my laptop? This is how it comes up on my phone, I do not have the Dropbox option there.![IMG_0642.jpg](/t5/image/serverpage/image-id/63551i735C648D256307AE/image-size/large?v=v2&px=999 "IMG_0642.jpg")


Answers:
author: DPKJ
body: You first need to add Dropbox to Files app in iPhone. (<https://help.dropbox.com/installs-integrations/mobile/ios-files-app>)

And the you can click \`Choose a File\` option to attach files from Files App that contains Dropbox folder to Trello.


author: Cody Stevens
body: [@DPKJ](/t5/user/viewprofilepage/user-id/690016)is right about the Dropbox app connecting to the files app but that is not using the powerup.

In regards to the powerup itself, I'm just putting in my two cents here but after adding the power up and trying this, I am not seeing the option either. I tried looking around to see if anyone confirmed if the power up was available on mobile and I unfortunately couldn't find anything. I also tried with the google drive power up and that wouldn't display on my phone either.

I do know that not all powerups are available on mobile. Unless someone from the Atlassian team can chime in or someone who can give you a solid answer, you can reach out to the [Trello support team](https://trello.com/en-US/contact) and they will be able tell you if the powerup is available on mobile.

comments: author: Andreea Diaconita
body: check the answer above, it is very helpful. I tried it and now it works :)


author: Cody Stevens
body: Haha [@Andreea Diaconita](/t5/user/viewprofilepage/user-id/3509046) yeah it wasn't on my screen because I have had this open for a while. That is definitely a great workaround I didn't think of. I did edit my comment because he is definitely right but its not using the powerup itself.


Tags: dropbox
I am using the Forum macro and I created a template for the blogs, New Topic button is not working.
Asked by Joelle Beasley:

The macro allows a template to be added. However, when the New Topic button is used, it opens the raw template not what the template is supposed to display to the writers. It works fine with the Add Page via Form macro.

I either need to know how to fix the New topic button or remove it.


Answers:
author: Brant Schroeder
body: [@Joelle Beasley](/t5/user/viewprofilepage/user-id/4526408) Welcome to the Atlassian community.

Are you using the app Community Forums for Confluence?
I am trying to use a JIRA gadget "filter results" in confluence and I am unable to remove few fields
Asked by lalitha meenakshi:

Issue:

1. I tried to insert a macro on a confluence page
2. I chose "filter results" macro
3. I added relevant JIRA filters
4. Now it displays default fields as below , when I try to delete the fields to display it does not let me delete! Is there any way to remove the default fields in confluence Edit mode? Note: It works fine in native JIRA

![image.png](/t5/image/serverpage/image-id/157177iEDB2ADD8580BBA4F/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@lalitha meenakshi](/t5/user/viewprofilepage/user-id/4526259) ,

You may try to use the standard [Jira Issues/Filter](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/) macro - as far as I know, it allows you to delete whatever fields you want, there are no any default rules.

I assume, that currently you use [this](https://botronsoft.atlassian.net/wiki/spaces/ILV/pages/1130594441/Visualize+in+Confluence) macro.

As a workaround, I may suggest using the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app - it's our app that provides the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro that allows you to hide any unwanted columns from your tables (manually created and macro-generated).

![](https://docs.stiltsoft.com/download/attachments/42239755/2020-09-24_14h15_22.png?version=1&modificationDate=1600946151000&api=v2&effects=border-simple,shadow-kn)
Keeping Confluence Excel File Up-to-date With Local (or Cloud based) File
Asked by Joshua McHugh:

I'm using Microsoft Teams for collaboration on a project, and we have an Excel file (saved on a private sharepoint, though this could potentially be moved to something like OneDrive or a locally saved file if needed) that we update in Teams.

We have then copied a link to this file to Confluence. However, updating the file (via Teams) doesn't seem to push these updates to Confluence (the old version of the Excel file appears in Confluence).

Is there any way to have our modifications automatically push to the Confluence page?


Answers:
author: Joshua Sneed Contegix
body: Hi Joshua,

Not really. You should place a link to the file on the Confluence page and not attach the file to the Confluence page. Cheers!

comments: author: Joshua McHugh
body: Hi [@Joshua Sneed Contegix](/t5/user/viewprofilepage/user-id/1551670)   
Thank you for the quick reply, I appreciate it!
How to stop Confluence from glomming text right onto the top of a table
Asked by Patrick O_Connell:

Good day.

Surely someone has had this same experience. You deliberately leave a blank paragraph, formatted as just Para *or* any kind of heading, between some text and the top of the table. You want that breathing room, in the rendered page.

And Confluence completely ignores that:

![when_editing.png](/t5/image/serverpage/image-id/157179i555C53BF59BC45D2/image-size/large?v=v2&px=999 "when_editing.png")![when_preview_or_publish.png](/t5/image/serverpage/image-id/157178iC0C5FF919B676CB6/image-size/large?v=v2&px=999 "when_preview_or_publish.png")

It seems as though this doesn't happen 100% of the time. I'm not sure of the precise conditions that cause it to happen.

So. My fix is: Instead of putting a blank paragraph between the text and top of the table, put a blank line with some white text on it:

![the_fix.png](/t5/image/serverpage/image-id/157174i851BCC237F114DF1/image-size/large?v=v2&px=999 "the_fix.png")

As fellow Canadian Jerry O'Connell once said in a TV ad of some kind, "Et, viola!"

Cheers,  
Pat O'Connell  
Technical Writer  
MindGeek Montreal


Answers:
author: Andy Folland
body: Hello Pat,  

As a fellow thunder-nerd when it comes to issues like this, I have also had occasion to get the bonnet up when this happens.  

Forgive the lack of proper techie jargon here, but what happens when your inserted paragraph does not render properly is that Confluence occasionally decides to insert a magic paragraph for you that kind of breaks up chunks of stuff that would otherwise be stuck together in the editor (e.g. 2 tables that butt up against each other).  

But said magic paragraph has been configured in some way that means it does not render in View mode.  

So if you examine the html that it's written, you see this:  

\<p class="auto-cursor-target"\>  
\<br/\>  
\</p\>  

If you can just strip out the "auto-cursor-target" bit, it wil then behave as a "normal" paragraph.  

It's quite annoying that you can't sort this out via the editor, and have to resort to tweaking the html (BTW for me, that is achievable by virtue of a "source editor" add-on).  

Hope that helps (a bit).  

Cheers,  

<br />

Andy


Tags: confluence-server

server
Loosing access to support and updates in 8 days.
Asked by David Larsen:

Hi Atlassian

I just returned from holiday and now our confluence has a banner in the top saying i will loose access to support and updates in 8 days. i can renew online, remind later or never remind again.  

![2021-08-23 13_17_32-Planl?g din opgradering - Confluence ? Google Chrome.png](/t5/image/serverpage/image-id/157129iF6DDEB75F19076D0/image-size/large?v=v2&px=999 "2021-08-23 13_17_32-Planl?g din opgradering - Confluence ? Google Chrome.png")

I know we have the server version, but i was told we didn't have to migrate until 2024. So i am a little perplexed as what to do here ?

Kind Regards

David Larsen


Answers:
author: Nic Brough -Adaptavist-
body: This means what it says - your licence is coming to an end and you will not be get support from Atlassian, not upgrade your server to versions released after the end date.

Your server will continue to work, you're just unsupported. If you want to be supported, you will have to renew the licence.


Tags: confluence-server

server
How can I set (or disable), the image/text preview when sending/embedding document links?
Asked by David Simerly:

We often send links to our clients to view specific documents within our support community, like this one:

<https://community.pubmatic.com/display/PA/Bid+Response+Objects+and+Parameters>

Many systems (Facebook, Twitter, Slack), display a preview of the link for users, and very often, the preview will contain a random image pulled from the document's attached images. Equally often, the chosen image makes absolutely no sense in the context of the document's title/brief intro text. For example (from a document link pasted into Slack):

![Capto_Capture 2021-08-23_11-04-36_AM2.png](https://community.atlassian.com/t5/image/serverpage/image-id/157167i2A991F4FC05EC8B2/image-size/large?v=v2&px=999 "Capto_Capture 2021-08-23_11-04-36_AM2.png")

The secondary problem is that the text description of the document is a sentence fragment that is an excerpt embedded in the doc so the text can be used multiple places. It also makes absolutely no sense in this context. Why is Confluence favoring the excerpt for the preview over the first paragraph of the document, which intros the document's topic?

So my questions is: how can we explicitly set the image and description text that will be shown for a forwarded link, or disable the preview altogether? Thanks.


Answers:
author: Brant Schroeder
body: [@David Simerly](/t5/user/viewprofilepage/user-id/1966766)

There is no way to disable this in Confluence. It grabs the space info and image so I would suggest updating it.

comments: author: David Simerly
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: ARDI SAMA
body: I had the same problem and after looking around, not finding the solution.

With several tries, there is a way to disable this in Confluence.

Edit the Link -\> Web link -\> In the Address, put as ""

This will make the image doing nothing when iti is clicked.

Still, when hovering the image, you will see it as Clickable. At least, less annoying when accidentally click the image.

Hope it helps!


Tags: confluence-server

link

preview

server
Atlassian Companion
Asked by ??????? ??????????:

Hello, and where is the information on your official website that any company can use your product (Atlassian Companion) for free ?


Answers:
author: Vero Rivas
body: Hi [@??????? ??????????](/t5/user/viewprofilepage/user-id/4525519)

Look at this post, maybe can help you

<https://www.atlassian.com/licensing/purchase-licensing>

Cheers

comments: author: Suvradip Paul
body: [@??????? ??????????](/t5/user/viewprofilepage/user-id/4525519) - Check the above for details with Trials, Payments, Refunds etc.


author: ??????? ??????????
body: unfortunately, I did not find such information there


author: Kishan Sharma
body: Hi [@??????? ??????????](/t5/user/viewprofilepage/user-id/4525519) Welcome to Atlassian Community. I have seen answers on the community stating that the Atlassian Companion app is free, but I haven't seen this mentioned on any of the Atlassian docs.

comments: author: ??????? ??????????
body: Im to)


Tags: atl-curate

atlassian-companion
create a excerpt table through a rest api call
Asked by Erik Jansen:

We want to make a excerpt table on a confluence page through the api.

I tried this:

"Run results of " + getDate() + "\<br /\>\<ac:structured-macro ac:name=\\"table-excerpt\\" ac:schema-version=\\"1\\" /\>\<table\>"

but this did not work.

After the \<table\> part the content is built bij a json so i didn't put it in this example.

It works without the table excerpt but then we can't use it to make a dashboard out of it.

"Run results of " + getDate() + "\<br /\>\<table\>"


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Erik,

You can create a page with the [Table Excerpt](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macro and view the page storage format to find the correct markup. Here is an example with a table:

```
<ac:structured-macro ac:name="table-excerpt" ac:schema-version="1" ac:macro-id="4c63d950-0338-463a-af49-d1577785794b">
<ac:parameter ac:name="name">Example</ac:parameter>
<ac:rich-text-body><table><tbody><tr><th>A</th><td>1</td></tr><tr><th>B</th><td>2</td></tr><tr><th>C</th><td>3</td></tr><tr><th>D</th><td>4</td></tr></tbody>
</table></ac:rich-text-body>
</ac:structured-macro>
```

comments: author: Erik Jansen
body: I have tried this but it didn't work


author: Andrey Khaneev _StiltSoft_
body: Could you post the page storage that doesn't work here? Also, what error do you get?


author: Erik Jansen
body: the error i get is just:

Page was not updated :( 500

I have tried putting this around the table:

\<structured-macro name=\\"table-excerpt\\" schema-version=\\"1\\"\>  
\<parameter name=\\"name\\"\>Status\</parameter\>  
\<rich-text-body\>

And this:

\<ac:structured-macro ac:name="table-excerpt" ac:schema-version="1"\>\<ac:parameter ac:name="name"\>status\</ac:parameter\>\<ac:rich-text-body\>\<p class="auto-cursor-target"\>\<br /\>\</p\>\<table\>\<colgroup\>\<col /\>\<col /\>\<col /\>\<col /\>\</colgroup\>\<tbody\>

And the closing tags after the table but both didn't work.


author: Andrey Khaneev _StiltSoft_
body: Please, take a look at the stack trace of the error. There should be tips about what went wrong.

By the way, the first variant of the markup is not valid. Bu the second one looks fine.


Tags: atl-orange

confluence-server

server
Forbidden 403 error
Asked by zac.vartuli:

We had previously had access to the Customer side of our knowledge base via <https://orionplatform.atlassian.net/servicedesk/customer/portal/1>

Now we are getting a 403 error. Has something in Jira/Confluence changed and we need to change some settings?

I have access to the admin side, just no longer the customer side


Answers:
author: Kishan Sharma
body: Hi [@zac.vartuli](/t5/user/viewprofilepage/user-id/4525403) Welcome to Atlassian Community!

I hope you are talking about JIRA Service Management here. Can you please verify **Service project access** setting in **Project Settings -\> Customer Permissions** once ?

comments: author: zac.vartuli
body: Hi Kishan

This was working prior to several weeks ago. Perhaps JIRA Service Management replaced a previous product? I have access to JSM but dont think we have it enabled

![Screenshot_6.png](https://community.atlassian.com/t5/image/serverpage/image-id/157227i336C02F69869A181/image-size/large?v=v2&px=999 "Screenshot_6.png")

Do you think we need to set this up now?


author: zac.vartuli
body: The Helpdesk is what was previous working![Screenshot_7.png](https://community.atlassian.com/t5/image/serverpage/image-id/157228iA11498AF4A970FCB/image-size/large?v=v2&px=999 "Screenshot_7.png")


author: Kishan Sharma
body: That's correct, from the screenshot it appears that it's Team Managed Jira Service Management project. More details about how to set it up is on [this link.](https://support.atlassian.com/jira-service-management-cloud/docs/get-the-team-managed-jira-service-management-experience/)


author: Alexis Courteix
body: Hi, I'm having the same issue since last update. Can't access customer portal, "Customer permissions" says that an error occurred, and "Portal settings" says that the project isn't available, may have been deleted or permissions changed when it's clearly not the case.

Is this a known \& global issue ? How can I fix it ?

Thanks


author: Robert Allaway
body: [@Alexis Courteix](/t5/user/viewprofilepage/user-id/4612007), did you ever resolve this issue? We are facing the exact same symptoms as well, and are not sure what is causing it.


Tags: cloud

confluence-cloud
JIRA/Confluence integration
Asked by AVLebedev:

So, an integration was made because of our purchase of two products. Based on this, we have a problem -- some users that do not have any access to jira can pass the authorization in it. The permit to enter the program is giving an \<\<Anonymous\>\>. At the beginning, we thought that user who has an access to confluence might pass an authorization to jira, but then not registered in confluence user passed authorization in jira. It is important to understand, we talking about situation like something (may be Linux server) gives a permission to access, not like viewing projects and spaces by non-authorized user.


Answers:
author: Rina Nir
body: Ah! So you have an active directory connected.

Can you specify which active directory this is, and is there a marketplace App that is involved, or is it directly connected to Jira?   
If directly connected to Jira can you provide all the configuration settings parameters of this connection? (not the authentication credentials but the rest).

Thanks


author: AVLebedev
body: Ok, talking about Confluence unlogged users can see all issues and projects without permission on edit.  
But it is okey for us.  
Talking about JIRA unlogged users can see only log in menu.  
All active directory users who haven't got any permission on log in JIRA can log in it, somehow. The permisson is giving "Anonymous" - that is the problem.


author: Rina Nir
body: Thanks for the clarification.

I want to be sure I understand the problem:

A user which is not logging into Jira (and not to Confluence) can see Jira. But can you tell what they see in Jira- because I understand they are not seeing actual issues in Jira but they see something (which is not the login screen). What do they see?


author: AVLebedev
body: Hello.  
1. Server/DC installation  
2. JIRA service we dont use  
3. global permissions have a lot of settings. About which we are talking?


author: Rina Nir
body: Hello AVLebedev,

To help out, can you indicate:

1. Are you using Cloud or Server/DC installation? (so is your jira sitting in a url like \<something\>.atlassian.net or not?

2. Are you also using Jira service management?

3. Can you check in Jira what are the settings for "global permissions": <https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>


Tags: anonymous

confluence-server

integration

jira

server