youngmon/atlassian-qna huggingface dataset:
JIra Slow Performance with Dashboard
Asked by Satish Reddy Durgasi:

Hi Team,

I have the attached issue for the jira lately and more over the latency has increases a lot these days. The Jira instance loads very slowly .

Please help me out with this

Thanking you

![Jira issue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/71062iC05F74B38FA45C76/image-size/large?v=v2&px=999 "Jira issue.PNG")


Answers:
author: Dario B
body: Hi [@Satish Reddy Durgasi](/t5/user/viewprofilepage/user-id/3616962) ,

Welcome to the Atlassian Community!

If a dashboard takes long time to load and, at the end, a request timeout error is displayed, there are good chances that your Jira instance is waiting to get some data from a remote end (to populate one or more gadgets) but it is not managing to get a reply back before the the request times out.

You can find more information on the request that is timing out by doing the following:

1. Open your Internet browser developers tools
2. Load the dashboard returning the error
3. In the "network" tab of the developer tools check which request is timing out

Below you have some links explaining how to do so in different browsers:

* [Chrome DevTools: Inspect Network Activity](https://developers.google.com/web/tools/chrome-devtools/network)
* [Firefox Developer Tools: Network Monitor](https://developer.mozilla.org/en-US/docs/Tools/Network_Monitor)
* [Microsoft Edge DevTools: Network panel](https://docs.microsoft.com/en-us/microsoft-edge/devtools-guide/network)
* [Safari: How to inspect request and response headers](https://jun711.github.io/web/how-to-inspect-network-request-and-response-headers-on-safari/)

In case this won't help, or in case you need assistance doing so, I would advise to open a support request with Atlassian Support: <https://support.atlassian.com/contact>

When opening the support request please make sure to provide as many details as possible. It can also be a good idea to attach to the support request a HAR file collected while loading the dashboard.

For details and instructions please see: [Generating HAR files and analyzing web requests](https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html)

I hope this helps.

Cheers,  
Dario


Tags: jira
To set up global space
Asked by hikarim:

I could not find how to make a request of granting permission to "Create Space". We need to create new global space but none of my team has the permission to create one, so would like to have the permission. Please could you advise us?


Answers:
author: Ollie Guan
body: Hi [@hikarim](/t5/user/viewprofilepage/user-id/3617074) ,

Only the system administrator can create the space, you need to contact the system administrator of the instance(Server or Cloud).

comments: author: hikarim
body: Understood!! Thank you very much for your prompt support.

Best,

Hikari
How can I add an image to a global template I am creating?
Asked by Rob Horan:

There seems to be no way to do it. I **NEED** an image to be included in a template, so that every time someone creates a page with this template it's included, and the only way I seem to be able to do so is if it exists in another page, which is awful since that page then becomes discoverable by others, and worse, would just exist as a grbage page filled with image assets.

There has to be a better way.

Without a plugin.


Answers:
author: Fabienne Gerhard
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604)

hmm - I understand your concerns about an image page but we made really good experiences with this. Think of all the advantages of centralized image management - you need to change the one image used in template? You change it on this one site - bam it's changed on all the other sites. You don't generate redundant data.

With an existing macro you may create a workaround with 'Excerpt' (put image inside there) - and 'Excerpt include' (on template)   
I would use the excerpt macro on the site where I would explain the use of the template so you solve two problems with one.

Hope this helps!

comments: author: Rob Horan
body: That would make sense if the images were used in multiple templates, which they are not.

Also, a change to that image would mean older documents would then be changed, rendering them meaningless. The image needs to remain static. Older docs need to refer to the image that was added at the time the document was created, not show the latest version.


Tags: confluence-server

server

template
Site Welcome Message Error
Asked by Renato Mori:

Hi

I restored a confluence site in a new server with the setup wizard, but I'm getting an error in the Site Welcome Message (the one with in red background).

Anyone knows what may be happening or what is missing??

![Conf_Dashboard.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/71043iFBA46E4632386210/image-dimensions/725x353?v=v2 "Conf_Dashboard.JPG")

Thanks in advance.


Answers:
author: Brant Schroeder
body: You need to enable the HTML macro. It is disabled by default for security purposes.

<https://confluence.atlassian.com/doc/html-macro-38273085.html>

comments: author: Brant Schroeder
body: Sorry looked at the image again and you also have two additional macros that are missing. Subspaces macro I believe comes from this app - [https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence?hosting=cloud&tab=overview) and I think it is now the navigation macro.

The other macro blog-list I am not familiar with but am wondering if it is just the blog post macro.


author: Renato Mori
body: Hi Brant!,

thanks for the quick reply. One aditional question. Because I',m using an old version con confluence (3.0.2) it's pretty hard to find all the plugins (in the required version). You know where I can find them in the original server? is there any foldert where they are stored like in jira (/lib).

Thanks.


author: Brant Schroeder
body: I believe that it is the lib folder but am not sure for Confluence 3.0.2. On newer versions it could be in any of the following:

1. The `PLUGINDATA` table on the database
2. The \<confluence-home\>/bundled-plugins folder
3. The \<confluence-home\>/plugin-cache folder
4. The \<confluence-home\>/plugins-osgi-cache folder
5. The \<confluence-home\>/plugins-temp folder
6. The \<confluence-install\>/confluence/WEB-INF/lib folder (deprecated)

My guess is that all you have is the lib folder.


author: Brant Schroeder
body: If you know what the app is you can go to the marketplace and download the old version by looking at the version history - <https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence/version-history>


Tags: confluence-server

server

welcome
Oracle JDBC Driver
Asked by Arvind Dangi:

Is it possible to use other driver in confluence to connect to Oracle 12c instead of using Oracle JDBC driver. Please advise


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Arvind Dangi](/t5/user/viewprofilepage/user-id/1077100) ,

You need to use only the supported drivers. Please review the below links for the driver information.

<https://confluence.atlassian.com/conf64/database-setup-for-oracle-936511497.html>

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

Thanks,

Amith Mathur


Tags: confluence-server

server
How to either creater or gain access to confluence account
Asked by Matthew Molinaro:

I want to log in for my account but it seems I either don't have one, possibly, or I don't have my login credentials correct. Is there anyway to create an account?


Answers:
author: Jeffry Gamba
body: Hi Matthew,

If you are using a company provided account, better contact your company confluence admin to reset your failed login attempts. Maybe you have already exceeded the number of failed login attempts or maybe request an account if you are still not registered as a user.
Making decisions in Confluence and linking them to Jira
Asked by Michael Hays:

Hello, I have been asked to see if this is possible....Executives in a company make decisions that get recorded in Confluence and then those decisions are integrated into Jira as Issues.


Answers:
author: Kat Warner
body: The standard Confluence templates will get you very close to that example so it definitely is possible to fine tune it to your needs.


author: Michael Hays
body: Hi Kat,

Can you at picture below. Is it possible to build a form like this in Confluence that is related decisions that gets made in DACI Register?

Thanks,

Michael

![DACI Mockup.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/73563iDCCEA757030A67A0/image-size/large?v=v2&px=999 "DACI Mockup.jpg")


author: Michael Hays
body: Thank you Kat!


author: Kat Warner
body: [This page](https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html) has the details on how you can create Jira issues from Confluence and how you can link Confluence pages to Jira issues and vice versa.


author: Michael Hays
body: Thanks Kat. After you create Decision Blueprint, is there a way to have those decisions flow into Jira as an Issue?


author: Kat Warner
body: Check out the Confluence [Decisions Blueprint](https://confluence.atlassian.com/doc/decisions-blueprint-339739406.html) or the other built-in blueprints listed at the bottom of [this page](https://confluence.atlassian.com/doc/blueprints-323982376.html).


Tags: cloud

confluence-cloud

jira
Get data into confluence from slack
Asked by Swathi Prayaga:

How to get data into confluence page from slack with using rest api method


Answers:
author: Stephen Sifers
body: Hello Swathi and welcome to the Community!

If you're wanting to get started with a slack app which integrations with an Atlassian application then we would suggest reviewing the Slack app guides. Further information on these guides may be found at [Starting with Slack apps](https://api.slack.com/start). Once you've started with your app and you're ready for the Confluence REST API we would suggest reviewing the following; [Confluence Cloud REST API](https://developer.atlassian.com/cloud/confluence/rest/) and [Security for other integrations](https://developer.atlassian.com/cloud/confluence/security-for-other-integrations/).

We hope this information proves helpful and you're able to get started building your app.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Cannot create a new space
Asked by Adrian Gilbert:

When attempting to create a new space, I'm getting a "An unknown server error has occurred."

Looking at the network traffic, I see the following request is failing:

https://\<URL\>/rest/create-dialog/1.0/space-blueprint/dialog/web-items

The response to the request is:

```
{"errorCode":500,"errorType":"UNKNOWN"}
```

There is nothing of related in the logs that I can find.


Answers:
author: Brant Schroeder
body: Adrian,

You can check you logs and see if this is the issue you are having: <https://confluence.atlassian.com/confkb/confluence-space-creation-fails-due-to-custom-space-blueprint-442270706.html>

Most the time I see this when a app or a change has been made to the space blueprint and app or change is not playing well.

comments: author: Adrian Gilbert
body: I gave it a try and it didn't fix anything for me.


author: Brant Schroeder
body: What are you seeing in the logs? Just try and create a new space, document the time and look what occured in the logs at that time.


author: Adrian Gilbert
body: I just followed this page: <https://community.atlassian.com/t5/Confluence-questions/Confluence-add-Space-fails-An-unknown-server-error-has-occurred/qaq-p/893077> and it fixed the issue for me.


Tags: confluence-server

error

server

space
Content Report Table Macro -
Asked by Andrew:

Hi all,

Does anyone know if there is a way to narrow the Content Report Table macro to return results across a set of pages and/or child pages *within* a Confluence space rather than the entire Confluence space itself?

We have a number of teams using the same label, report template and space within Confluence which is making this particular macro problematic. To preempt, due to scale-ability issues, creating bespoke labels for each team is unpractical for us!

Thank you for any help!


Answers:
author: Victor Mutambuki
body: Avinash,

Child display macro?

[children-display-macro-139501.html](https://confluence.atlassian.com/doc/children-display-macro-139501.html)

Victor

comments: author: Avinash Bhagawati _Appfire_
body: Hi [@Victor Mutambuki](/t5/user/viewprofilepage/user-id/912991) ,

You can use `'spacekey:'` for parent field in Children Display to list the top-level pages of the specified space.

![Screenshot 2019-10-29 at 11.41.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/70993iC2DF593AF018B773/image-size/large?v=v2&px=999 "Screenshot 2019-10-29 at 11.41.21 PM.png")

Thanks,

Avinash


author: Avinash Bhagawati _Appfire_
body: Hi [@Andrew](/t5/user/viewprofilepage/user-id/3573797) ,

You can add space keys to restrict the content visibility for space level. Please refer below screenshot.

![Screenshot 2019-10-29 at 11.10.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/70990i445278DA17C24D5F/image-size/large?v=v2&px=999 "Screenshot 2019-10-29 at 11.10.33 PM.png")

comments: author: Andrew
body: Hi Avinash,

Thank you for your reply. At the moment I am able to limit content visibility to a particular space but is it possible to limit this further to a page or set of pages *within* my chosen Confluence space?

Thank you,

Andrew


Tags: confluence-server

server
How can I add workflows to a set of pages within a space?
Asked by Sebastian Mariano Cabrera Chavez Fernandez:

Hello,

I need to have different workflows for different pages within the same space. For example, the Space is of the whole company, but then it divides its contents by department, each one of the departments have a different workflow (different person who approves and some of them have more than one approval), is there a way to put workflows for a group of pages without doing it individually?


Answers:
author: Heth Siemer
body: Comala Workflows has been our best friend for this: [https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server&tab=overview)

It is a paid add-on, but it has fully been worth it for us (40K+ users with over 3K spaces, some of these spaces have 10+ workflows in them).

You can base workflows off of labels. Which means if you develop a label system for the departments, you can have different approval workflows for the different departments. Each label would have it's own workflow with it's own set of approvers (easiest way to do this is to come up with a "global" workflow that works for all departments, then instead of creating several different workflows from scratch, duplicate the one and only change the approvers and the labels).
How to check who import/restore the space in confluence 6.13
Asked by Fayaz Abdul:

Hi team,

Just to know as Question, "How to check who import/restore the space in confluence 6.13?"

Please help me out from this ASAP.

Thanks

Fayaz


Answers:
author: Nic Brough -Adaptavist-
body: The system does not record that information. Unless you are importing from a system with different users, in which cases, the pages will be owned by the importer, rather than the author who isn't in the target system

comments: author: Heth Siemer
body: I agree that the system does not record the importer information at all, however, I think the last half of the statement is potentially incorrect.

Pages and spaces do NOT become owned by the importer (at least in 6.13.8).  

When we did our migration this past week from one Confluence instance to another, the users who create or edited pages were ported over as "unknown user" as well as displayed what the user's username was in the other instance and the last modified date. Permissions wise, if no user mapping is done, they simply will not show up in permissions and potentially leave an imported space with no users or admins at all.  

An example of the info on a page we moved from the old instance to our new one:

![cuscare.png](https://community.atlassian.com/t5/image/serverpage/image-id/71001iCE980AC8F0A00431/image-dimensions/323x92?v=v2 "cuscare.png")


author: Nic Brough -Adaptavist-
body: I apologise, you are absolutely right.   

The last time I did a migration myself, it was a 6.4ish version, and more importantly, had significant customisations. Including something that deliberately set the page author on import.  

That is an explanation of why I'm wrong, but not an excuse, because I should have checked before I said that stuff about ownership.


author: Avinash Bhagawati _Appfire_
body: Hi [@Fayaz Abdul](/t5/user/viewprofilepage/user-id/2088054) ,

Confluence system administrators will be able to import and restore the space.

<https://confluence.atlassian.com/doc/restoring-a-space-152036.html>

Thanks,

Avinash

comments: author: Fayaz Abdul
body: Hi [@Avinash Bhagawati _Appfire_](/t5/user/viewprofilepage/user-id/3491119)

I want to check someone import/restores the space in confluence, i want to know who did this?

Thanks


Tags: confluence-server

server
Anchor Macro doesn't exist
Asked by Matt Barta:

All the documentation on the "Anchor Macro" does not seem to work,  

No such macro exists in my editing experience, or is this yet another feature that was removed in the Confluence "Updates" to the editing experience...   

I also noticed I'm no longer able to add links to images or edit their size...

What other useful steps have I lost...


Answers:
author: Avinoam
body: [@Matt Barta](/t5/user/viewprofilepage/user-id/3519223) [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931) linkable headers should be available to all customers by end of this week, as it's being rolled out gradually!

comments: author: Matt Barta
body: Not to be a hard ass, but this is kinda a user experience nightmare, you have features in the old editor, you take them away (temporarily) only to return in the new editor at a later date, but not yet, and with a different name?...   

I would never replace the tires on my car one at a time. this is, not ideal.   

What about the image resizing and being able to add links to the images on my page, is that ever coming back?

#saduser


author: Sven Schatter _Lively Apps_
body: You are right, in the new editor the Anchor macro does not exist. It's meant to be replaced by [linkable headings](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Linkableheadings). See [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) and [CONFCLOUD-66773](https://jira.atlassian.com/browse/CONFCLOUD-66773)


Tags: cloud

confluence-cloud
Sidebar navigation and space home page issue
Asked by Mike Lepine:

We use the sidebar page navigation for our space. We recently updated the home page for our space and after doing so, the navigation disappeared. If we search for a page in the space and open it, the navigation is available. We can't figure out how to reset the space home page so that the full navigation is visible at all times.

Can anyone help?


Answers:
author: Stephen Crandell
body: Did you set the new page as the home page under space tools? IF not, that would be the first thing I would try. Next, I would look at the order of the pages and orphanded pages under the Content Tools. Make sure the new page is at the top of the list and is not orphaned.

comments: author: Mike Lepine
body: Thank you. Everything seemed to be configured correctly. What we ended up doing was using the reorder pages function to make all the pages sub-pages of the new Space home page. This resolved the navigation issue.


author: Stephen Crandell
body: Awesome! Glad I could help!


Tags: cloud

confluence-cloud
Shadow/inherit task list from page-to-page
Asked by Hans.meijer:

I have unfinished tasks on a child page, and want to show them also on another new child page (same parent).

I do not want to make a copy, because then it will end up twice in my tasks list.

I also would like to assure that checking the task, all other shadow/initial task are checked.

How can i do this in confluence? Which macro does this for me?


Answers:
author: Aleksandr Zuevich
body: Hi [@Hans.meijer](/t5/user/viewprofilepage/user-id/3594618) ,

You can use Excerpt and Excerpt Include macros.

Just put your task list in Excerpt macro and insert it on another page using Excerpt Include Macro.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/71026iCE4086C6EFDA6C3C/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Hans.meijer
body: Thanks! This does the trick.


Tags: questions-for-confluence
Click on button to display as a pop up window
Asked by Sruthi:

Hi All,

In confluence, I want to click on a button say for e.g. Details. There will be 10 rows and each row will have a details button. When I click on Details button, a new pop up should appear showing the details instead of a separate window. Any suggestions please? Thank you.


Answers:
author: Bill Bailey
body: Well you can hijack the existing Atlassian UI (AUI) to create a pop-up:

<https://docs.atlassian.com/aui/8.5.1/docs/dialog2.html>

If this would work, we can then talk about how to create a user macro to do what you want.

comments: author: Cassidy Dreyfus
body: Hi Bill,

This is a bit of an old question, but do you think this could be used to make something similar to the create menu but with a little more customization?

I want to be able to use multiple templates and specify different parent pages. Right now, I am using buttons that act as hyperlinks to create new pages from a url, but I would like to decrease the number of buttons on the page and change some of that functionality to dropdown in a popup menu.

Thanks,

Cassidy


Tags: confluence-server

server