youngmon/atlassian-qna huggingface dataset:
How can i secure the cloud based confluence behind my custom website.
Asked by Neelesh vaikhary:

I am using confluence to manage help-desk documents. Is it possible to expose it behind my website and only visible when someone logs into it.


Answers:
author: John Price
body: [@Neelesh vaikhary](/t5/user/viewprofilepage/user-id/4149808) if you have JSD/JSM, users who are registered with the service desk can do a unified search of request types and articles. For the latter to work, the service desk has to be linked to an existing Confluence space. Note that the SD portal view of pages is not the same as internal Confluence users see. It's simplified.


author: Matt Reiner [K15t]
body: Hi [@Neelesh vaikhary](/t5/user/viewprofilepage/user-id/4149808)

I believe you can do this with [Jira Service Desk](https://www.atlassian.com/software/jira/service-desk), so maybe check that out.

My team is also working on improving our app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence), which creates a help center from your Confluence spaces, to require authentication in order to access content. It's not ready yet, but I wanted to mention that we're working on it, in case it's helpful for the future. To get updates on when it's ready, feel free to [sign up for our newsletter](https://www.k15t.com/). We put all product updates in there.

comments: author: Neelesh vaikhary
body: Thanks for your reply Matt. I am not sure if we want a service desk interface for FAQ/ Helpcenter pages. Do you have min for a quick call to discuss?


author: Matt Reiner [K15t]
body: Hi [@Neelesh vaikhary](/t5/user/viewprofilepage/user-id/4149808)

I'm not really a Jira Service Management (as it's now called) expert. I'd recommend asking about it [here](https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk). There are so many people with lots of experience.

If you want to take a look at Scroll Viewport, I could definitely show you that. :) Just let me know.


Tags: cloud

confluence-cloud

content
How do I display an attached file AS A LINK in the new editor?
Asked by Anne Dawson:

In the legacy editor, when I uploaded an attached document I had the option to click on the image that appeared on my Confluence page and SHOW AS LINK; however, I can't find this option in the new editor?


Answers:
author: marc -Collabello--Phase Locked-
body: [@Anne Dawson](/t5/user/viewprofilepage/user-id/4149741)The new editor does not have this functionality.


Tags: cloud

confluence-cloud
When I display a JIRA Service Desk filter in confluence it will not display custom filed content
Asked by Elaine McMillan:

I am adding a JSD cloud filter to a confluence page but it looks like custom field cannot be displayed. Can only OOTB JSD / JIRA base field content be displayed?


Answers:
author: Fabian Lim
body: Hi Elaine,

Which field are you referring to specifically?

Thanks


Tags: cloud

confluence-cloud

jira-service-desk-cloud
FlyingPDF with Oauth
Asked by Nikki Cantrell:

I am adding a Confluence integration to my app. I have OAuth authorization setup and am able to get the contents of a page through the <https://api.atlassian.com/ex/confluence/{cloudId}/wiki/rest/api/content/{pageId>}. However, I would like to receive this page as PDF format instead. I am trying to use flyingpdf, and have found examples that use a url like https://{site-domain}/wiki/spaces/flyingpdf/pdfpageexport.action?pageId={pageId}. When I go to this url in my browser I see it works and exports a PDF. However, to use this in my app I need to convert it to using the OAuth form instead (<https://api.atlassian.com/ex/confluence/{cloudId>} instead of https://{site-domain}).

Does anyone know how to use flyingpdf with OAuth? I have tried multiple combinations of the <https://api.atlassian.com/ex/confluence/{cloudId>} url with flyingpdf to no avail.


Answers:
author: Dario B
body: Hello [@Nikki Cantrell](/t5/user/viewprofilepage/user-id/4149767) ,

Allow me to step-in to provide more details.

As already mentioned by [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) flyingpdf is not accessible through [Oauth2 (3LO)](https://developer.atlassian.com/cloud/jira/platform/oauth-2-authorization-code-grants-3lo-for-apps/).

This is because that's not an official REST API endpoint and therefore is not accessible using <https://api.atlassian.com>....

We do have a feature request open in our system since some time asking to have an endpoint to export pages to PDF but, as you can see, it didn't manage to get enough traction so far:

* [\[CONFCLOUD-61557\] Create an endpoint to export a page to PDF on the REST API](https://jira.atlassian.com/browse/CONFCLOUD-61557)

You may want to vote and watch the above feature request so that you will get notified in case of any update. The feature will be addressed according to the [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html "https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html").

As a workaround you can either try to check if the flyingpdf url is accessible using [basic authentication with email address and API-Token](https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/) or, as mentioned in below threads, use the python API:

* <https://community.atlassian.com/t5/Confluence-questions/Rest-API-for-Exporting-PDF-Word-Document/qaq-p/1279977>
* <https://community.atlassian.com/t5/Confluence-questions/Export-page-to-pdf-using-rest-call/qaq-p/1085529>

Cheers,  
Dario


author: marc -Collabello--Phase Locked-
body: I believe flyingpdf is not accessible through Oauth authentication.

comments: author: Nikki Cantrell
body: [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) Thanks for the answer Marc! Are you aware of any way to retrieve the page as a pdf using Oauth?


Tags: atl-dev

cloud

confluence-cloud

flyingpdf

oauth

pdf

three-legged-oauth
Page properties report macro showing headings but no content
Asked by Safia Kanji:

Anyone able to help me please fix why my parent dashboard page properties report macro is not populating other than the headers?   

Please help, thanks in advance!


Answers:
author: Brant Schroeder
body: Safia,

Welcome to the community. Can you share a screen shot of the issue you are having?

Here are the steps to follow to setup page properties and the report for your review:

<https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>

<https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html>


Tags: cloud

confluence-cloud
Extract specific cells from a google spreadsheet
Asked by Frank Perron US:

Extract specific cells from a google spreadsheet.

We have a number of google spreadsheets that are generated - by automation and some by hand.

We wish to have some of this data on Confluence pages for easy review,

I'd like a demo use case to show how this can be done.


Answers:
author: Hartley-Cisco, Cynthia
body: Hello:

You can use the "Import" for a Google Doc, however this feature is in "BETA" mode and I do not currently see an option for Google Spreadsheet. I would reach out to Altassian Support for more info on this beta, it may be something they are working to include in an upcoming release. Hope that helps.

![googledoc.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117084iB820C7BDAC15B5E5/image-size/large?v=v2&px=999 "googledoc.JPG")


Tags: new-to-confluence
How would my manager assign me admin rights?
Asked by SESuccess by Shianece:

My manager is looking to add me as an admin so that I can be responsible for who has access to our team site (ex. denying/approving site access). She said she did assign me as an admin but for some reason, I still do not have full permissions to deny/approve site access to outside users. What else what she need to do?


Answers:
author: Dominic Lagger
body: Hi [@SESuccess by Shianece](/t5/user/viewprofilepage/user-id/4149469)

Do you want admin rights for the whole confluence instance or just for a space?

See further informations here:

* [Manage global permission](https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/)
* [Give users admin permission](https://confluence.atlassian.com/cloud/give-users-admin-permissions-964957877.html)
* [Assign space permission](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)

Regards, Dominic


Tags: cloud

confluence-cloud
Is it possible that tags are automatically created when there is a certain term on the page?
Asked by Viktoria Gassner:

Hello community, I have a question about the **tags on Confluence**.

I would like to create a customer knowledge base on Confluence. On one page there is a table with all business processes and whether they are implemented at the customer or not **(business process xy - yes/no)** .  
The idea would be to enter a specific business process in the search function and find out which customers have it implemented. I guess, the easiest way would be to use tags for all processes that are implemented - But, to**manually create a tag** for each customer for all business processes that are implemented is **too time-consuming**.

Is there a possibility that tags are **automatically created** when a certain term/word is on the page? Or is there perhaps another solution besides tags?

Thank you for you help!


Answers:
author: Andrii Maliuta
body: Hello [@Viktoria Gassner](/t5/user/viewprofilepage/user-id/4078441) .

What if you create a template page for a customer with all the necessary fields in a form of a table suitable for <https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/> macro.

When creating such pages via the template wirzard to copying, the labels will be automatically added.

Then you will be able to automatically gather the table report using Page Properties Report macro (<https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/>) with all the data you need.

Such tables can be then filtered or exported.

Hope it helps.


Tags: cloud

confluence-cloud
How to order search result based on relevant title?
Asked by Rahul Kumar:

I am using Confluence REST API for search.   

User is trying to search for a content based on title. Since the search term also exists in body and other factors are also present by default for ranking, the expected content content is appearing at bottom of the search result and the contents which doesn't have the search term in title is appearing at the top.  

I am using something like this -   

"[https://api.atlassian.com/ex/confluence/\<user-confluence-id\>/rest/api/search?cql=(title+\~+\\"user_input_search_term\\")+or+(text+\~+\\"user_input_search_term\\]()")"  

The idea is all the content which have search term in title should appear first and then the rest of the content can appear in any order. But this isn't working for me.   

How can I order search result based on relevant title?


Answers:
author: Rahul Kumar
body: [@Bernabe Theodore Costales III](/t5/user/viewprofilepage/user-id/1140631)  

Any update on this please.


author: Rahul Kumar
body: [@Bernabe Theodore Costales III](/t5/user/viewprofilepage/user-id/1140631)   

Hi Team   

Could you please respond to the query above? It is critical for us, as client is chasing on us.


Tags: cloud

confluence-cloud

rest-api
How To change user access to global administrator to be able to see the invoice and auser admin.
Asked by Hans-Henrik Gr?ner-Pedersen:

We can not find the link to where we change the users access, and change one users to be global admin to see invoice and manager users.


Answers:
author: Flavien Gache
body: Click on the cog ont the top right hand corner/User management.

You can add people and when you click on a profile, you can manage the type of access (trusted/Basic/Site admin).

For global admin it seems to me that you change it by clicking on Settings once on your instance (the tab on the top-center of the page/Click administrators on the second tab on the menu on the left of the screen and you can manage your global admin.

Does it answer your question ?

comments: author: Hans-Henrik Gr?ner-Pedersen
body: The user don't have User manager. bud see this page.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/117034iC80133AA5FA45F50/image-size/large?v=v2&px=999 "image.png")


author: Flavien Gache
body: Could you check the rights of that user for me please ? I am not sure but I think your user does not have administrations rights. You need to be administrators to add other people to the admin rights.

Does another person who is already admin can elevate your user to an admin ?


author: Hans-Henrik Gr?ner-Pedersen
body: Yes  

Screenshot uploaded.


author: Hans-Henrik Gr?ner-Pedersen
body: Sorry not possible to check.

Who can check if email address is a admin user,. Is that possible for you ?.

/hans

reto.dk


Tags: cloud

confluence-cloud
Restore confluence
Asked by Nikos Kalafatis:

Hi,

We where attacked by a malware and we have lost the backups of our Confluence Instance. On the other hand we have the MSQL Database intact. Can we restore our Instance in a fresh installation and how?

Also, the directory structure of Confluence survived. any chance for some help?

Anything will be greatly appreciated.

Nick


Answers:
author: Daniel Ebers
body: Hi Nikos,

Confluence data consist of some directories in filesystem along with the database.

In case you really just lost the backups you can do new backups and will be just fine.

<https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html>

Apart from that there is the possibility of [XML backups and restores](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html). I doubt this will apply here. This is more interesting in case you want to migrate to a different database.

As for restoring the status quo you described above is not understandable to me. You would need to further describe what the current status is. Briefly, you would have to restore the directories to filesystem - along with the database. For both I would use "stock" tooling of the OS along with tools for the database (MSSQL?).

A more generic [article on Confluence restores you can find here](https://confluence.atlassian.com/doc/restoring-a-site-152034.html).

Cheers,  
Daniel


Tags: confluence-server

server
A client wants to run Confluence Server in multiple locations autonomously, but have the same inform
Asked by Arthur Knaub:

A client wants to run Confluence Server in multiple locations autonomously, but have the same information in all instances.  
Do you know a way to (securely) replicate this data?  
Database is still open (MySQL or PostgreSQL), OS is Windows


Answers:
author: Nic Brough -Adaptavist-
body: There is no good way to do this.

In theory, you could replicate the database over to another place, and point another instance of Confluence at it, but that Confluence would have to be read-only, and you would have to restart and re-index it every time something was replicated.

I cannot find any tools in the marketplace that would do a "synchronisation" between separate Confluences.

Confluence Data Center is something you might think can do this, but as a single system with remote notes. At this time though, Confluence DC does not support geographically distant nodes - it needs all its nodes to be in the same place.

comments: author: Arthur Knaub
body: Thanks for help :)


Tags: confluence-server

server
Alternatives for Confluence Server/Jira/Bitbucket
Asked by Matthias S.:

Hi all,

I am managing IT for a small company. We use Confluence, Jira and Bitbucket with a server license.

As Confluence server support will end in a few year we have to find a substitute for these services, because cloud is not an option (we have to protect our intellectual property) and Datacenter licensing is far too expensive.

Jira and Bitbucket can probably be replaced by gitlab.

XWiki seems to offer a mechanism to migrate confluence content (<https://xwiki.com/en/Blog/Confluence-to-XWiki-migration-export-import/>)

Do any of you have experience with migration to other tools?

What do you guys plan to do?


Answers:
author: Rob Huijben
body: If you are migrating to Gitlab, you might want to take a look at [Gitlab Pages](https://docs.gitlab.com/ee/user/project/pages/) too.


Tags: atl-anon

server
How to increase the space between participants in a ZenUML sequence diagram?
Asked by Yanhui Li:

I have been using [ZenUML Diagrams for Confluence](https://marketplace.atlassian.com/apps/1218380/zenuml-diagrams-for-confluence-freemium?hosting=cloud&tab=overview) in my Confluence for sequence diagrams in my project. It's really handy. However, sometimes I want to increase the spaces between participants if there're many to make it better for presentation. I wonder how can I do that?


Answers:
author: Peng Xiao
body: The space, in fact the whole layout, is automatically calculated based on the provided DSL. We understand that some customers would like to be able to customize the diagram. Please upvote this RFC (<https://zenuml.atlassian.net/wiki/spaces/Doc/pages/251297858/Participant+declaration>) if you think it would solve your problem.


Tags: cloud

confluence-cloud

uml
Install Confluence on a new server
Asked by Nikos Kalafatis:

Hello everyone,

I am trying to transfer Confluence to a new server. I have a backup of my DB that is in version 7.5.2.

What should we do to make it work?


Answers:
author: Nic Brough -Adaptavist-
body: The best way to do this is:

* Create a new, empty database
* Install 7.5.2 on the new server and point it to the empty database
* Make sure that runs ok, just for the default admin user you create
* Stop the new install
* Overwrite the new database by restoring the backup over it
* Restore the attachments directory on the new server
* Start Confluence again
* Log in as an admin
* Go to the indexing and kick off a full re-index


Tags: confluence-server

server
How to Identify which pages have Google Drive links embedded?
Asked by Venkatesh Vasa:

We have embedded a few documents from GDrive to Confluence. We are now moving from Google Drive to One Drive, and now I have a task of identifying all the pages that were linked to Gdrive and update those links to One Drive.

How can I achieve these tasks the best way possible?


Answers:
author: Dominic Lagger
body: Hi [@Venkatesh Vasa](/t5/user/viewprofilepage/user-id/4148799)

Do you have only links to Gdrive or is this a macro you use?

If it's a macro, then you can use the extended CQL search:

* [Macro CQL search](https://developer.atlassian.com/cloud/confluence/advanced-searching-using-cql/#macro)

Regards, Dominic

comments: author: Monika Khandare
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) , if not macro then what?


author: Dominic Lagger
body: Then I would search the database content with search term like "%<http://google.drive.com......%>"


Tags: cloud

confluence-cloud
Trying to import space
Asked by Matt O'Meara:

I am in the process of setting up confluence for my organisation.   
I have an export from an old confluence setup that I wish to use and customise to suit the new one.

I have searched for the option and documentation on how to import a site/space into confluence but cannot find it.   
Most articles I have read seem to suggest I click on the ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Backup and Restore** . but I can find no such Backup and restore option anywhere.


Answers:
author: Ollie Guan
body: Hi [@Matt O'Meara](/t5/user/viewprofilepage/user-id/4148708) ,

Do you have site administrator rights and can you access the following functions?

<https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/>

![QQ??20201104132839.png](https://community.atlassian.com/t5/image/serverpage/image-id/116999iA791E0992B0D30FE/image-size/large?v=v2&px=999 "QQ??20201104132839.png")

comments: author: Matt O'Meara
body: Thanks for the reply.

I managed to find the "Import a Confluence Space" option but now I am getting an error message when I try and import the xml file

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/117118i90410FE95215329B/image-size/large?v=v2&px=999 "Capture.PNG")


author: Matt O'Meara
body: Any suggestions/ideas?


author: Matt O'Meara
body: Great lot of help this community is!


Tags: cloud

confluence-cloud
Creating jira issue using confiform with attachment
Asked by Raghavendra Bankapur:

I am trying to use confiform to create jira issue which should have attachments in it. I have used the below IFTTT integration rules.

```
{  "fields": {    "project": {      "key": "project id"    },    "summary": "[entry.summary]",    "description": "[entry.description.escapeJSON]",    "components": [      {        "name": "components"      }    ],    "issuetype": {      "name": "Bug"    },	"labels":["any_lable"],	"customfield_12985": {"value": "3"}  }}
```

How do I include the attachment form in the above rules?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You just add a *ConfiForms Field* macro that references your "file" field in ConfiForms into the IFTTT macro body

And that will be uploaded to Jira

<https://wiki.vertuna.com/display/CONFIFORMS/Creating+Jira+issue+from+Confluence+with+ConfiForms>

Alex


author: Fabian Lim
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) may be able to help.


Tags: cloud

confiforms

confluence-cloud

jira
How to write a query that searches users on confluence
Asked by Abdullah Bakhach:

My tech team is divided into different product teams, with each product team working on a jira business issue with business subtasks and related technical jira projects (ie anroid/ios/backend/QA Etc).

I would like a way to programmatically display the team members. I found out that it can be programmatically [done](https://community.atlassian.com/t5/Jira-questions/JQL-for-searching-users/qaq-p/392279) but I was wondering if there is an out of the box solution?


Answers:
author: Chris Buzon
body: Not as far as I know.   

Recently there was a change to how users are displayed in JIRA as well - if you write a JQL query like **assignee in (name1, name2, name3)** you will notice that immediately after it resolves, the name1 (etc) will become a userID, and not display as a name. This is a Privacy (PII) issue, and specifically was changed to act this way.  

There is a construct of Teams in Confluence that can be used to 'group' people together, but it doesn't allow you to leverage those Teams/Groups outside mentions in Confluence. You can find that option under the People Section in Confluence:  
![chrome_2020-11-05_16-07-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/117289iF321A0FE23D1AF07/image-size/large?v=v2&px=999 "chrome_2020-11-05_16-07-55.png")

comments: author: Chris Buzon
body: (added to top level reply)


Tags: cloud

confluence-cloud
Content Audit and updates in Confluence
Asked by Aviv:

I am working on conducting a content audit on Confluence, as part of an IA process and looking to:

1. Note what is on each page

2. Identify user permissions

3. Update content

4. Archive content

- Is this process automated within Confluence?

- Are bulk updates to content possible? for example replacing a certain word across all instances where it appears within Confluence.

Appreciate the help. Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: There's no way to "automate" this, you are mostly describing "use a page", which means reading it and looking at its setup and history.

So to answer your specific questions:

1. Read the page
2. Read the space permissions and restrictions on the page
3. Edit the page
4. Use the archive function

These processes are as automated as they can be in Confluence

You can do some bulk updates, but they're not as plain as a basic search and replace, you'll need to look for an app for that particular need.

comments: author: Aviv
body: Thank you Nic.