youngmon/atlassian-qna huggingface dataset:
How does Trello sync? I lost some changes.
Asked by Jay Jarman:

I created a Trello board when I had Wifi connectivity. I used the board on my phone where connectivity was spotty. When I got home and had Wifi again, I looked at the board on my computer and many of my additions were not there. I looked at my phone and it was a copy of the board on my computer. How can I avoid losing changes and additions in the future?


Answers:
author: Torben_trello
body: In general, for web/desktop we'd recommend trying to have a stable connection to avoid losing connection to the Trello servers. Some information about that is here: <https://help.trello.com/article/778-losing-connection-to-trello-servers>

The mobile apps however do support offline capabilities. Feel free to reach out with details via trello.com/contact - We would be happy to take a look.
Different Filters on Chrome Tabs
Asked by Charles Walter:

We have a big shared team board with weekly task lists which we use for our daily stand up. Each card has team label. To help keep things simple, we open 2-4 different Chrome tabs, each filtering on a different team's tasks. In our stand up, we review each team's tasks separately. This works very well.

My question/issue is that when I refresh a Chrome tab, it changes the filter to the most recently used filter on the board, rather than retaining the original team filter. So, If I have tabs for Team A, Team B, etc, when I refresh, all the tabs filter on Team A.

Any thoughts on how I can retain my filters? I don't want to set up separate boards.

Thanks.


Answers:
author: Esme Crutchley
body: Hi [@Charles Walter](/t5/user/viewprofilepage/user-id/2226127)

Really random suggestion, have you tried creating bookmarks for the different teams on Chrome?

I've just filtered one of my boards for just the label TTT and the address looks something like this:

[https://trello.com/b/boardnumber/desktop?menu=filter\&filter=label:TTT](https://trello.com/b/f7ONFRUr/desktop?menu=filter&filter=label:TTT)

If I bookmark that address as TTT, or in your case something like Team A, then when you've finished moving things around you could just click that bookmark again rather than refreshing the page, and it should maintain the original label search.

You could still have the 2-4 tabs open, but if you bookmark them all separately (create a filter for Team A and save the bookmark as Team A, then the same for the other teams), then hopefully they shouldn't resort according to the one that was last used because you'd be clicking on a bookmark for a specific search query.

I hope this makes sense!

Esme :)
Backup-Idea:
Asked by bcome:

Hello :)

I have a question about security on Trello (free account): Is there a backup-function or do you have an idea how I could backup all my dates from the boards?

Thanks for your ideas \& help.

Sarah


Answers:
author: Mike Potter
body: Hi Sarah:   
I'm the CEO at [Rewind](https://rewind.io), a cloud to cloud backup company, and we're looking at building a solution for Trello customers to backup their data. You can learn more about our Trello backup solution and sign up to be notified when it launches at <https://rewind.io/backup/trello/>

Thanks,

<br />

Mike

comments: author: Dasha Shakov
body: Just a heads up to those who find this thread -- the [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) Power-Up is now available in the Power-Up Marketplace.

Trello users can use it to run daily, automated backups of your Trello boards, lists, cards, and more. You can also run a backup any time if your team is making a lot of changes to a board or testing a new Power-Up.

If you have any questions, you can contact me directly at dasha@rewind.com.


author: Emilie Cyr
body: Hi Sarah,

if you are looking for another option, you can check out Bridge24.

<https://bridge24.com/trello-export-cards-to-excel-and-csv/>

It gives you the option to export all of your boards in CSV or directly in Excel!

Hope this helps!

Emilie

comments: author: bcome
body: Thank you for your help and the answer. :)


author: Blair at Atlassian
body: Hi Sarah,  

In Trello, for personal backups, we're definitely pro-data-portability and want to make sure our users can access and export their data. However, to clarify, it's not currently possible to re-import an exported board back into Trello.   

Trello does currently have an export feature, available under the Board Menu \> Share, Print, \& Export. The format is JSON, which lends itself well to technical usages, but doesn't load into common programs like Excel. Thus, the export is primarily for people looking to crunch the data with programs of their own or just to back up their data in case of emergency.  

If you need spreadsheet support, check out either of these third party Chrome extensions:  
<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin?hl=en-US>  
<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp>  

Alternatively, if you upgrade to Trello Business Class (<https://trello.com/business-class>), you can export your board data as a CSV directly from Trello. That can be opened in any desktop spreadsheet program. To see what a board export in CSV format looks like, we have exported the [Welcome Board](https://trello.com/b/bKbdmCKB/welcome-board) that comes with each new Trello account. You can download the .csv file [here](https://trello-attachments.s3.amazonaws.com/5458101c482c33e9a52a5b27/5568dceea9de1d3baa2eecad/44ba2dbe025f93377aab21e89ce7e9f9/bKbdmCKB.csv).

Hope this helps! Let me know if this message inspires any new questions!
Trello cards not logging when it moves through lists
Asked by Matt Spottiswoode:

Hello, I've got a number of trello cards which are showing are being in the Done list but have not logged that they moved through lists towards Done. This is causing some problems when looking at metrics like cycle time etc as I can't tell when they moved from one list to the other. This isn't happening on all but has happened enough to cause me problems with analytics. Any ideas on why this happens?


Answers:
author: Garrett
body: Hey Matt,

Would you mind reaching out to us at support@trello.com please? That way we can gather some screenshots and take a closer look at these cards.

Thanks!
How Can I Create a Template Board to Share With Multiple Single Users?
Asked by Derek Rogers:

Hi folks,

I am trying to create an informative template board that can be shared with many people without any of those selected people seeing or collaborating with each other. Essentially I am looking to give about 50+ individuals a template of work flow process as a DIY for their own teams that I will be connected to, but none of the individuals using it would be connected to each other. IE. they would all just receive a copy of the template and it would work in their own Trello account with me as an admin.

Is there a way to do that with Trello?


Answers:
author: Garrett
body: Hey Derek,

You can definitely use a template board for that, but the trick is sharing that with each member.

What I would recommend is creating the template board, copying it for a user, then inviting them as a member to the copied board. That way there's no connection they have to other members and you maintain admin control of each board.

I hope that helps!

comments: author: Derek Rogers
body: That sounds about right, but I have two questions based off that answer. 1 )Can I do this with just a personal Gold account, and 2) how do I copy and share it with a user who likely does not have Trello?


author: Derek Rogers
body: [@Garrett](/t5/user/viewprofilepage/user-id/1548804)


author: Garrett
body: Sorry for missing this, Derek.

If you want to set a board as a literal [template](https://help.trello.com/article/1187-creating-template-boards), that requires a [Business Class](https://trello.com/en-US/business-class) subscription, however you can still set up a board to essentially act as one and copy that when needed.

If you want to add a member to that copied board, you'll want to invite them by email. They'll get an invite email and can create their account to get access to the board.

<https://help.trello.com/article/717-adding-people-to-a-board>


author: Derek Rogers
body: Thanks for the reply Garrett. I pictured having a separate Trello instance for each one and not 40 boards within my Trello account, but if that works, it may be the way to go initially.

All the Best,

Derek


Tags: template
Please help me log in
Asked by Charles Stewart:

Each time I try to reach the site to Log in, it shows an Error 503 message which says No Server Available to handle this request

Is there a problem, because this is the very first time this has happened.


Answers:
author: Jireh
body: Hi Charles,

I'm sorry to hear that you're experiencing log in issues. Whenever there are connectivity issues with Trello, be sure to check <https://trello.status.atlassian.com/> to watch for updates on the situation. We hope to be resolving this issue as soon as possible.

Jireh


author: carrie_eandm
body: [@Charles Stewart](/t5/user/viewprofilepage/user-id/3554967) I've had intermittent errors with my account as well. I would wait a few minutes and try again. I updated my Google Chrome browser and restarted it. After that, it was back up and running for me.

If that doesn't work, you can report issues at the Trello contact page: <https://trello.com/contact>

Or you can email support@trello.com

comments: author: Charles Stewart
body: even trying to click on contact URL you gave comes up with error 503

Now I cannot even download the Windows 10 desktop app


author: carrie_eandm
body: [@Charles Stewart](/t5/user/viewprofilepage/user-id/3554967) Trello is tracking a server problem leading to a number of 503 errors being displayed in response to certain Trello actions. They're working on getting everything back to normal ASAP! You can follow along here: <https://trello.status.atlassian.com/>
?? ???????????, ?? ???????? ???? Photos from boards are not loading, help, tell me
Asked by ?????????? ?????? \??? ????????\ ??????:

?? ??????????? ?????????? ? ????? , ???????? , ?????????? ????


Answers:
author: Jireh
body: Hi,  

I think issue you are encountering was caused by an incident with Amazon Web servers, which had failures with their DNS causing attachments stored in AWS to fail in Trello.  

If you're still not seeing them, you may need to flush your DNS cache first which you can do by following the procedure described in <https://www.a2hosting.com/kb/getting-started-guide/internet-and-networking/clearing-the-dns-cache-on-your-computer#Google-Chrome-browser>.  

If after flushing your DNS cache, you're still unable to view your images and avatars, you'll need to change your DNS settings on your machine and use another DNS server that is no longer impacted by this issue, such as Google DNS (8.8.8.8 and 8.8.4.4). Depending on your OS, you will need to do this from your Network system settings (see <https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10> for Windows and <http://www.macinstruct.com/node/434> for macOS, it's an old one but still relevant).
My PowerUp is only on one device. How can I see Powerups on other devices?
Asked by Robert Siegel:

I use Trello on multiple devices. I have a PowerUp for prioritizing cards and found that the prioritization Powerup is not on any other device but my main device. How can I get the PowerUp to work from multiple devices?


Answers:
author: Ash Rajgopal
body: Hi, it's been 3 years since the above response......we still don't have powerups showing on mobile. This is not user friendly.

The least that can be done is for the powerups to indicate whether they are single or multiple device friendly , at the time of being added.


author: Jireh
body: Hi Robert,

Can you elaborate on what devices you use? Which is your "main" device, and what other devices are you trying to use?

comments: author: Robert Siegel
body: Yes. I use two laptops, an iPhone and iPad. I see the Powerups on the laptops but not the iPhone or iPad.


author: Jireh
body: Ah, the mobile devices are going to have limited Power-Up accessibility.

Although some Power-Ups, like Calendar and Voting, are available on our mobile app, unfortunately not all Power-Ups are available on mobile devices. We hope to have more Power-Ups available on mobile in the future.


Tags: power-up
Butler - the first two things I want to do appear to be unsupported
Asked by Simon Rigler:

I'm new to Butler, trying to use it on a work board with two initial use cases:

(1) Create a board button for filtering by label - articles suggest community seems to want this but that it's definitely not available, right?

(2) Create a board button to Sort ALL lists by a custom field value; seems to only be possible by specific list (column)? e.g. if I had a custom field 'Release' and 5 columns, I'd need 5 x board buttons to sort them all by 'Release'??

Cheers :)


Answers:
author: Jireh
body: Hi Simon,

1. When you say filtering, do you mean keeping cards with a certain label and archiving the rest?

2. A board button (and all other commands) can do more than one action. So you don't need one board button for each list. You can create a single board button that will sort all of the lists you need.

comments: author: Simon Rigler
body: Hi Jireh, not archiving, just hiding from view. So if i have 100 cards and 10 have a yellow label, I'd like a 'Filter on Yellow' button so I can isolate those 10 cards at the touch of one (custom) button. I do this a lot, e.g. when using labels to indicate what team a task is assigned to.

Thanks for the board button assistance, that does work, I still think a 'select all' or 'apply to all lists' option would be great :)


author: Devon Henderson
body: Hi Simon!

1) You are correct, this is not possible. My guess as to why is that filtering is not actually DONE to a board---only the person filtering sees the board that way. Butler DOES things to the board, if that makes sense. Sorting lists, moving things, adding comments, etc. are all things everyone sees, but filtering isn't. If it helps, you can very quickly filter a board by typing F (keyboard shortcut for filtering) and then clicking the label in the sidebar that pops up. I know it's an extra step, but it's still very fast! You can also bookmark the URL for the filtered board, which will look something like this:

```
https://trello.com/b/xxxxx/board-name?menu=filter&filter=label:LABELNAME?
```

Then you have it available at one click :)

2) Sadly this is also not possible. I would send an email to feature-ideas@trello.com as I, at least, think this is a great feature to add to Butler!

I'm sorry I didn't have better answers for you, but I hope that regarding #1 the tips I listed help in some way, and that you reach out to Trello to suggest #2 - it's a great feature to have.

comments: author: Simon Rigler
body: Thank you Devon, the keyboard shortcut for getting to the filter-by-labels is useful right away :)

Yes I see what you mean about Butler doing stuff rather than just displaying things temporarily - and for everybody, too.

Re (2) I think the answer below has at least explained how all the lists in a board can be filtered via one button, so it looks like we are good on this front.


Tags: butler
How to enable watch option? I don't want to act.
Asked by Jacek Dworecki:

```
Hi. I would like to ask for help in setting the subscription. Namely, how I set it does not send any messages that something will happen on the cards. I select the watch option in the menu but it doesn't work. Thank you in advance for your help. Jack
```


Answers:
author: John Funk
body: Hi Jacek - Welcome to the Atlassian Community!

You must have access/permission on the subscription. First, go to the Filter, then click on Details.

Once in Details, check to see who the filter is visible to. If you are in that group, then click on Manage Subscriptions.

Then click on Edit. Check the Recipients field to see who should be receiving the subscription.

I hope that helps!
How do I set a default board in Trello Mac app?
Asked by Robin:

There should be a setting but I can't find it anywhere.

This is all I see.

![Schermafbeelding 2019-10-28 om 11.05.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/70810iD90F983204B5BAE1/image-size/large?v=v2&px=999 "Schermafbeelding 2019-10-28 om 11.05.22.png")


Answers:
author: Robin
body: Never mind, found it.

comments: author: Jodi LeBlanc
body: Great, happy to hear your issue has been resolved.

Have a great day,

Jodi
Buttler power-up available as a default, for free?
Asked by CardIt:

Has Butler been made free for all?

I don't have a Trello subscription, but it seems that I can use 2 power-ups, Butler (On all my boards), which I don't remember enabling, and one that I did enable.

On that note, it seems that the Butler power-up, whenever it was enabled, automatically started making lists on one of my board (I'm not 100% on whether this was the power-up), trying to copy my format, but it failed, and now I have to fix the problem.

Edit:

Here are screenshots (For all of theses I didn't enable Butler):

Butler power-up on board that has no other power-up enabled:

Subscription page (I'm not subscribed to anything, as far as I know):

![Screenshot (64).png](https://community.atlassian.com/t5/image/serverpage/image-id/70759i3CD2A5E162370C4B/image-dimensions/396x223?v=v2 "Screenshot (64).png")

![Yummies_Board_Butler power added as default qq.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/70758iE30C9ACCD79CFF43/image-size/large?v=v2&px=999 "Yummies_Board_Butler power added as default qq.jpg")

Butler power-up on board with Calendar power-up enabled:

![Forecast_Butler power added as default qq.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/70757i1D127A15B8FFCB06/image-dimensions/396x145?v=v2 "Forecast_Butler power added as default qq.jpg")

Butler power-up enabled on another board with no other power-up:![CheckIt_BoardButler power added as default qq.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/70755iC9DF6CB1A2BE3A27/image-dimensions/399x68?v=v2 "CheckIt_BoardButler power added as default qq.jpg")


Answers:
author: CardIt
body: In [Trello's news update](https://blog.trello.com/50-million-celebration), they said:
> "We're removing tedious tasks from everyone's to-do lists by making automation with Butler core to every single Trello board, because teams should be able to focus on the work that matters most."

So,...Butler is now available for all (1 command of each type for free plans),...along with other things were implemented in the update. Whohoo!!!

comments: author: amypurdy
body: I'm not seeing Power Up button on my account.


author: Jack Nolddor [Sweet Bananas]
body: Hi GoalBike,

Butler is available for FREE plans but some of their features cannot be used.

Learn more about Butler limits on [**Butler features and quotas**](https://help.trello.com/article/1181-butler-features-and-quotas) page

Hope this helps,

Regards

comments: author: CardIt
body: Jack,

Thank you for the reply.

I don't think that answers my question, but that's my fault, I didn't phrase my question the best way; maybe the edited title will help.


Tags: butler

free

power-up

subscription
Trello for family
Asked by Dan:

What plan would I need to leverage the calendar view and repeater power ups to full utilize trello for home management and chores. These articles seem very interesting but it appears you would need 2 power ups for it to work correctly but the free tier only allows one. Is there a family plan or another affordable option. thanks.

<https://www.google.com/amp/s/blog.trello.com/trello-at-home-boards%3fhs_amp=true>  


Answers:
author: Jodi LeBlanc
body: Hi [@Dan](/t5/user/viewprofilepage/user-id/3613756) , Trello Gold would allow for 3 power-ups. It is $5 a month (or $45 per year). You can also get up to 12 months of Trello Gold free by recommending Trello to friends and family. Here is a link with more information on how y ou would share your personalized link:

<https://help.trello.com/article/814-earning-activating-trello-gold>

Let me know if that helps.  
Jodi

comments: author: Dan
body: Thanks Jodi. So if there's 4 people in our family, would I have to spend $45 for each person per year. If so, $180 per year seems like a lot of money just to leverage trello for household chores.


author: Jodi LeBlanc
body: Thanks [@Dan](/t5/user/viewprofilepage/user-id/3613756) , only one of you would need Trello Gold to have the 3 powerups. The other members of your family could use the free account. My husband and I have an agile household board (I adapted the one from Trello Inspiration page) and we don't use any power-ups. so that could be an option for our too if you all wanted to start out with free accounts. It works great, here is a link to it for your info:

<https://trello.com/b/Mue0PJNv/agile-household>

Thanks and let me know if this helps.

Jodi


author: Jodi LeBlanc
body: Did this answer your questions [@Dan](/t5/user/viewprofilepage/user-id/3613756) - please let me know if you have additional questions.
Can you use Trello to keep track of sales?
Asked by paul:

I'm using Trello cards for a sales pipeline \& would like to keep track of totals for each stage of the pipeline by adding up fields in the cards that belong to a list.


Answers:
author: Manon Soubies-Camy
body: Hi [@paul](/t5/user/viewprofilepage/user-id/3546466) and welcome to Community!

You can use of these Chrome extensions to do so:

* [Trello Sum](https://chrome.google.com/webstore/detail/trello-sum/lmkjgbenlnegabfmljhpbhnlenibjlhe)
* [Sum for Trello](https://chrome.google.com/webstore/detail/sum-for-trello/pkoogihbgjbpeollfnioabeaimjaongg)

Hope this helps,

- Manon

comments: author: paul
body: Great! Thanks - I installed Trello for Sum \& it's just what I needed. Cheers!


author: Jodi LeBlanc
body: Hi Paul, in addition to what Manon shared, here is a link to the Trello Inspiration Sales boards:

<https://trello.com/inspiration/sales>

If you find one you like you can copy the board and adapt and modify.

Have a great day,

Jodi
Rest API webhook sends an action 2 or 3 times.
Asked by iBisho:

Hello. I have created a Rest API webhook which links to one of my websites endpoints.

But whenever an action is done, it sends it, but 30 seconds later, it sends it again, and so on, until it reaches 3 times.

I do make my endpoint return a status 200 (as this screenshot shows [Image](https://i.imgur.com/b6J2iMN.png)), but it still retries to send the content.

Any ideas?


Answers:
author: Outright Systems Pvt. Ltd.
body: Here is what Trello do

1) First attempt, immediately, if failed

2) Second attempt in 30 seconds, if failed

3) Third attempt in 60 seconds and if failed

4) Fourth Attempt in 120 seconds.

so eventually your actions are not returning in the way trello wants, it just treats like each attempt failed.

Suggestions: Put up a watcher, notification or something on your webhook to make sure it is not failing at top of webhook.


author: marc -Collabello--Phase Locked-
body: [@iBisho](/t5/user/viewprofilepage/user-id/3613577)My recommendation is to try your webhook url yourself and see what kind of response you see from an external client.

Trello is supposed to retry if the the connection is disrupted or unavailable.


Tags: api

webhook
Unable to restrict page from editting.
Asked by Aditya Hariyani:

**You're not allowed to change these restrictions. It's either due to edit restrictions on the page, or permissions settings for this space.**

**It is showing this error. I am using the Web version of Confluence.**


Answers:
author: Nic Brough -Adaptavist-
body: All Confluences are "web versions" - do you mean you are using Confluence on the Atlassian Cloud?

Actually, that's not important here, the restrictions work the same way in both.

The explanation message you are getting here means what it says (it's not an error). You do not have the **space permission** s to set restrictions **or** you do not have the **space and page** permission to edit the page.

You'll need to ask the page owner or space owner to get added to the permissions to allow you to edit restrictions on it.