youngmon/atlassian-qna huggingface dataset:
OKTA integration via SAML
Asked by Wlodzimierz Tatucha:

Hi

I am looking for information when I will integrate JIRA / Confluence (cloud) with OKTA (SAML), will I still be able to manage users in Jira.  
I would like to know if it will be possible to add access to users who do not have accounts in OKTA?

Wlodek


Answers:
author: Claudiu Lionte
body: Hi Wlodzimierz,

Yes, even with SAML enabled, you will still be able to add other users to your Atlassian Cloud sites. However, when you enable SAML, you define an *Organization* . Once you defined it, that organization's **domain** becomes claimed. This means that you will not be able to add users with email addresses from the same domain, but without an OKTA account.

You can, of course, add users with email addresses belonging to another domain.

For more information about SAML SSO, please take a look at [this documentation](https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html).

comments: author: Wlodzimierz Tatucha
body: Thank you ?


author: Wlodzimierz Tatucha
body: I have additional question. Does Atlassian require an **Identity Manager** to enable SAML ([Configure SAML 2.0](https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Atlassian-Cloud.html))?


author: Christian Reichert (resolution)
body: Hi! [@Wlodzimierz Tatucha](/t5/user/viewprofilepage/user-id/1222463),

yes it does - it's now called Atlassian Access (not Identity Manager anymore) but to my knowledge you need it to enable SAML. And you also need the paid version of it to get SAML as a feature (except for Servicedesk customers, where the policy has changed and they no longer get counted).

<br />

Cheers,   
Christian


author: Wlodzimierz Tatucha
body: Thx [@Christian Reichert (resolution)](/t5/user/viewprofilepage/user-id/595496) ?


Tags: cloud

confluence-cloud

jira

jira-cloud
Report from Confluence on updated KBs on daily basis ?
Asked by Pankaj kumar:

We have made Confluence our Central KB within our company. We would like to place KPIs around Confluence to encourage our engineers to actively update it and to also report back to the business on the uptake to justify the expense and show a ROI.

To do this we need to be able to report back on the usage of Confluence.

I need to be able to collect:

* How many people accessed confluence of a given month
* Who contributed to Confluence over the month
* How many pages and spaces were updated oner the month
* Pick a group of users and view their activity over a period.

Are these possible using this plugin?


Answers:
author: Timothy
body: Try and take a look at this guide. It has various items to help you get that data:

* <https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html>
How to create a table with content from XML attachment?
Asked by Al Ba:

Hi,

I have a XML file with some content which should be displayed as a table on my Confluence page. Is it possible to transform the content e. g. by using ScriptRunner or something else?

Thanks

Alexander


Answers:
author: Rambabu Patina _Appfire_
body: Hi [@Al Ba](/t5/user/viewprofilepage/user-id/1418787), Have look at [XSD Viewer app](https://marketplace.atlassian.com/apps/1211141/xsd-viewer?hosting=cloud&tab=overview). These videos demonstrate how to use 'XSD Table' macro to convert XML scheme to table and provide some examples.

Hope this helps you. Thanks.

comments: author: Al Ba
body: Hi [@Rambabu Patina _Appfire_](/t5/user/viewprofilepage/user-id/1168698), thanks for the answer. I've already checked that plugin. Unfortunately it helps "only" to transform XSD files. In my case I have a XML file which should be mapped into a table. Thanks.


Tags: scriptrunner

table

xml
I have a problem with the name of pages
Asked by claude godfrin:

Hello,

We begin with confluence ;-)

I don't know why the name for a page is :

"http://xxxxx/display/TEM/Architecture+technique"

and for another is :

http://xxxxx/pages/viewpage.action?pageId=688675

With that I can't create a good link. I can change that ?  
And why I have "display" on the first page and after "pages" on the second page.  

Thanks a lot for your help.

Claude

Resolved -


Answers:
author: Nic Brough -Adaptavist-
body: The page that uses the ID in the url has a name that can't be converted to a url without escaping one or more characters in it.

The "display" part of the url is to tell you and Confluence that you're using a link to explicitly view a page by its name, rather than ID (all pages are viewable with the id style url)

comments: author: claude godfrin
body: Hello, thanks for your answer :-)

We find the problem. We use french text with ? ? d' ... and with confluence, this page doesn't take a name.

It also what you write :-) "that can't be converted to a url "
Attachment file not found - Confluence 6.5.1
Asked by Daniel Pollak:

When trying to download an .xls we get redirected to "Attachment File Not Found" page.

Up to now customers only complained once. The log shows a warning:

---

2018-06-25 10:14:24,786 WARN \[conversion-thread-1-internal\] \[atlassian.confluence.pages.DefaultAttachmentManager\] getAttachmentData Could not find data for attachment: Attachment: Event Definition SB V0.1.xlsx v.18 (107152325) S9XXX - com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: No such file for Attachment: Event Definition SB V0.1.xlsx v.18 (107152325) S9XXX. Were looking at D:\\AppData\\CONFLUENCE\\attachments\\ver003\\114\\110\\107610114\\224\\57\\65807724\\98059080\\18

---

Following the link I was able to retreive the file at the server - when I renamed the latest file in the archive folder to .xls it opened in excel and I could return the file to the users, who of course now wants to know what the problem was and what we are going to do about this.

Does anyone know a reason for this behaviour? Is there a more elegant way to repair this problem than digging through the attachment folder? Is there a known problem?


Answers:
author: Suren Raj
body: Hi, Daniel.  

<br />

Did you make any import or migration recently?

Please see our documentation that will guide you through the solution:

* [How to resolve missing attachments in Confluence](https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html)

Kind Regard

Suren Raj

comments: author: Daniel Pollak
body: No, not recently.

Thank you for the link, if this keeps being a problem we shall try this. Sadly we have lots of traffic on our confluence so that we would need a downtime to get a consistent backup.


author: RJ Confluence Admins
body: I have the same problem. Yes i ran the resolve missing attachment script. ONLY Excel files throw this error now. I \*think\* that before I ran the script other files may have as well. It was able to recover 77 of 80 missing files.


Tags: attachment

confluence-server

ms-excel

server
Paste from Thunderbird cannot be styled per line
Asked by pgab:

When I copy a text with several line breaks from e.g. Thunderbird Mail-preview (I have text only switched on) and paste this text into the page editor all text is formatted as paragraph.

![confluence_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/25288iEA2F04FEEE7809AE/image-size/large?v=1.0&px=-1 "confluence_1.png")

If I select one line and format it as heading, the whole text will be formatted as heading. Even using {{h2.}} syntax formats the whole text as heading.

![confluence_2.png](/t5/image/serverpage/image-id/25289iDF60AD66CB3DC9A1/image-dimensions/431x217?v=v2 "confluence_2.png")

If I enter manual line breaks I can format each line separately![confluence_3.png](/t5/image/serverpage/image-id/25287i8B78630637471CEA/image-dimensions/438x223?v=v2 "confluence_3.png")


Answers:
author: Shannon S
body: Hi Paul,

Can you try the add-on mentioned on the below article and see if there are any unnecessary tags?

* [Problems with formatting when content is pasted from an unknown source](https://confluence.atlassian.com/confkb/problems-with-formatting-when-content-is-pasted-from-an-unknown-source-311920319.html)

When copying and pasting data from any external locations, tags can be added that aren't visible in Confluence. You can try to remove them using the [Source Editor](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor) add-on.

Let me know if you have any trouble.

Regards,

Shannon

comments: author: pgab
body: Hi Shannon,

the button to switch to source is not visible upon creation of a new page, but if I edit an existing page.

The plugin then shows that the inserted part is wrapped in p element which I can remove, but it is then added automagically again when I try to apply any format, e.g. make the first line a heading.  
I could go there and format the text more or less manually, but this is still as cumbersome as inserting additional line breaks manually and yet not intuitive for non-technical persons.

Cheers,

Paul


author: Shannon S
body: Hi Paul,

That's the intended behavior of the add-on. You can only use it when editing the page and not upon creation.

Can you see if copying the page corrects the behavior? Copying and pasting text does pose formatting issues, but workarounds such as this and the Source Editor add-on can help relieve those problems.

Regards,

Shannon


Tags: confluence-server

server
How to add CSS stylesheet macro via wiki markup?
Asked by DEVYANSH MITTAL:

Hi Team,

I am trying to add CSS Stylesheet macro in a page via wiki format {style}, like any other macro but the same is not working. Can anyone guide me what i am doing wrong.

The markup i am trying to add is :-

{style}h2, .toc-macro ul li a {text-transform: capitalize;}{style}

But i am getting an error (unrecognized macro) whereas {code}, {toc} works perfectly fine.

### Confluence version is 6.4.3 {#toc-hId-1621934927}

Regards,

Dev


Answers:
author: Raunak Chowdhury {Appfire}
body: Hi Dev,  

I tried using the HTML macro instead of style macro and it worked. I was trying to color a button in the confluence. I used the below code in the wiki markup and it worked:  

{html}\<style\>form.aui .button.active, form.aui .button:active, form.aui .button:focus, form.aui .button:hover, form.aui .button {background-color: #ff8c26 !important; color: #FFFFFF !important;}\</style\> {html}  

<br />

Regards,  
Raunak


author: Patrick O_Connell
body: Dev,

I'm almost new to Confluence; I'm at the end of only my second week of working for this employer, and this is the first employer where I've used it.

I don't think you can implement a CSS stylesheet without actually licensing the CSS Stylesheet macro. I am looking to have my employer license this, too, so I've been all over the user forums about it.

Generally, it seems like you can't use the wiki markup to insert anything for which you don't have the right to run the macro.

Best of luck,  
Pat O'Connell


Tags: css

macro

markup

stylesheet
Confluence performance testing scripts
Asked by Javeed Sayyed:

I want to do Performance Testing of our Confluence application to know the performance impact of latest version.

I am trying JMeter but finding it difficult due to JavaScript.

I found that Atlassian has own Performance testing framework as well but its setup mentioned was on MAC OS/Linux and I am using Windows OS so any document which will help to use FW on Windows machine.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Did you find a solution?

as I see more and more place jpt explained

<https://community.atlassian.com/t5/Jira-articles/Performance-testing-of-Jira-Confluence-and-Bitbucket-with-dc-app/ba-p/1367735>


Tags: atlassian-support

performance

windows
Comment a page
Asked by MRD IT:

Hello, I want to comment a page as an not licenced User in Confluence. Is this possible.


Answers:
author: Ollie Guan
body: Hi [@MRD IT](/t5/user/viewprofilepage/user-id/928704),

Do you want non-authorized users to access specific page?

comments: author: MRD IT
body: Hi,

no i want to comment as an authorized (active) user


author: Ollie Guan
body: Hello [@MRD IT](/t5/user/viewprofilepage/user-id/928704),

Could you describe the features that you need in more details?


author: MRD IT
body: I'm logged in with not licenced access. I want to comment a page now, but it is not possible. For anonym access I can choose, if he can comment that. I want to have same opportunity, to choose the permissions for user who has not licenced access![2018-06-25 11_01_26-Berechtigungen f?r Bereiche anzeigen - MRWin Doku - Confluence Maschinenringe.png](https://community.atlassian.com/t5/image/serverpage/image-id/25293iB1E3A80090348FB0/image-size/large?v=v2&px=999 "2018-06-25 11_01_26-Berechtigungen f?r Bereiche anzeigen - MRWin Doku - Confluence Maschinenringe.png")


author: Ollie Guan
body: Hi [@MRD IT](/t5/user/viewprofilepage/user-id/928704),

I think this requires the following two steps of configuration

1.In Global Permissions,allow anonymous access to your Confluence site

<https://confluence.atlassian.com/conf63/global-permissions-overview-929729579.html>

![gp.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/25295i625D6D095E5439EF/image-size/large?v=v2&px=999 "gp.jpg")

2.In project Permissions,If your Confluence site is public, you can grant permissions to people who are not logged in

![space.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/25294iB8F0B1ED26D2C260/image-size/large?v=v2&px=999 "space.jpg")


author: MRD IT
body: ![2018-06-25 10_58_18-Globale Berechtigungen anzeigen - Confluence Maschinenringe.png](https://community.atlassian.com/t5/image/serverpage/image-id/25297iA1AE11C0ECC96572/image-size/large?v=v2&px=999 "2018-06-25 10_58_18-Globale Berechtigungen anzeigen - Confluence Maschinenringe.png")And for these users?


author: Ollie Guan
body: You can try it

I think Just pick the first one


Tags: confluence-server

server
Using Confluence attachment in NFS
Asked by INHEE HA:

Hello,

Trying to relocate Confluence attachment directory to NFS Mount.

I changed confluence.cfg.xml \<property name="attachments.dir"\>NFSmount/attachments\</property\>

It seems to work well, but uploading attachment is extremely slow.

(uploading 100MB file took about 150 seconds)

Have you ever tried to relocate confluence attachment data to NFS?


Answers:
author: Pavel Potcheptsov
body: Have you tried to google a bit before asking?

[Does anybody use a NFS to host Confluence Attachments?](https://community.atlassian.com/t5/Confluence-questions/Does-anybody-use-a-NFS-to-host-Confluence-Attachments/qaq-p/148434)

[NFS mounts are not supported on Linux operating systems due to Lucene requirements.](https://community.atlassian.com/t5/Confluence-questions/Please-can-you-clarify-quot-10-NFS-mounts-are-not-supported-on/qaq-p/122416)
Confluence server down but question flagged as spam, what to do?
Asked by adrianoatl:

Our confluence server is down after migration. We've been trying to open a question here, but it keeps been flagged as SPAM, can anybody help?

<https://community.atlassian.com/t5/Confluence-questions/Confluence-stopped-working-after-server-migration/qaq-p/828575>


Answers:
author: adrianoatl
body: Found the issue. It was database related.


Tags: confluence-server

server
Is it possible to allow comments on an image from a remote web page?
Asked by Jessica Snelling:

I understand that attached images can be commented on, but I would like to be able to comment on images I've linked from external urls as well.


Answers:
author: AnnWorley
body: Hi Jessica,

I tried commenting on an image from the web I had on my Confluence page and found the functionality was not there. I opened a suggestion ticket to request that the developers add the ability to comment on web images to a later version. Feel free to watch the ticket for status and comment on the suggestion to communicate directly with the developers: [As a user I would like the ability to comment on web images in Confluence](https://jira.atlassian.com/browse/CONFSERVER-55990)

Thanks,  
Ann
Confluence editor
Asked by Dimitri Sherman:

Can you advise which plug-in to use and change fonts when writing text and creating a new page!


Answers:
author: Suren Raj
body: Hi, There.

You may try the following plugin:

* <https://marketplace.atlassian.com/apps/1211012/webfonts-for-confluence>

Cheers  
Suren Raj

comments: author: Dimitri Sherman
body: this is a good option but for our version  
incompatible


author: Dimitri Sherman
body: Thanks, unfortunately this plugin isn't compatible for our version of Confluence. Do you have any recommendations that are relevant for Confluence 6.0.4?


Tags: confluence-server

server
Confluence Initial setup error - Centos 6
Asked by Aldrich Quai Hoi:

Hi,

We are trying to install confluence on server from last 2 weeks still not succeed.

VPS has not problem from Firewall and Network not sure where is the issue.

After selecting mysql data base and successfully connection establish I am not getting next screen. Can you help me where is the problem ?

Please refer attached photos.![11.png](/t5/image/serverpage/image-id/25243i4A7DD5AB07B05C8F/image-size/large?v=v2&px=999 "11.png")![22.png](/t5/image/serverpage/image-id/25242i0104DFA7095F78BC/image-size/large?v=v2&px=999 "22.png")


Answers:
author: Moses Thomas
body: [@Aldrich Quai Hoi](/t5/user/viewprofilepage/user-id/1517379)You probably have network issues, you need to make sure that host which you installed data base server is running, if you are using your database server.

I will suggest you follow the instructions here [https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-a-database-802592175.html](https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-a-database-802592175.html?) it should be successful if you are doing the right thing.

best!


author: Thomas Deiler
body: Dear [@Aldrich Quai Hoi](/t5/user/viewprofilepage/user-id/1517379),

did you have a look in the log files? Any exception?

So long

Thomas D
How to get support?
Asked by Jesse Benson:

I got an error, there was a link to get support. no where on that page was it clear where to get support. that brought me to a jira page which said to go to another page, which did mention support, and brought me here.. but again, not clean how to get any support!! very confusing.

I am getting an error that a template doesn't exist for Meeting Notes. When I try to reset it to the default, I get another error. That is what told me to get support and lead me on a wild goose chase.

How do I set the template for meeting notes back to the default?


Answers:
author: Scott Theus
body: Hi Jesse,

Support for Atlassian products generally starts with the community here. Most issues can be resolved by the community, and if not then an Atlassian person can step in.

Can you please post screen shots or the actual text of the error? I'm sure we can figure it out.

-Scott

comments: author: Jesse Benson
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/25245iA977659742358150/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: questions-for-confluence
When using Confluence Cloud, how can I check which version I am using for an add-on (e.g. Gli
Asked by Mario Magalhaes:

I am using Confluence in the Cloud version, hosted by Atlassian. Periodically I receive a message regarding add-on new versions.  

How can I know which version I am using?  
What should I do to assure that I am using the last version?


Answers:
author: AnnWorley
body: Hi Mario,

In Confluence Cloud you can view the add-ons and their versions at Settings\>Manage Add-ons or the URL: https://\<your_instance\>.atlassian.net/wiki/plugins/servlet/upm?source=side_nav_manage_addons. There should be alerts there if you have an out of date plugin.

Thanks,

Ann

comments: author: Mario Magalhaes
body: Thanks!


Tags: cloud

confluence-cloud
How to customize the width of columns in a Page Properties Report?
Asked by Ariel Schapiro:

I'd like to easily specify different widths for the columns in the report. Can I do it from the editor or is there a way to specify it in the styleguide?

Thanks!


Answers:
author: Suren Raj
body: Hi, Ariel.

<br />

You need to install source editor plugin and then you may be able to control the column width using the code mentioned [in this Community comment](https://community.atlassian.com/t5/Confluence-questions/Re-How-do-I-set-the-width-of-columns-in-my-tables/qaq-p/361160/comment-id/61143#M61143)

Hope it helps.  

Cheers  
Suren Raj


Tags: cloud

confluence-cloud
ServiceDesk is only showing snippets of Confluence pages
Asked by Jeff Deacon:

I recently setup ServiceDesk and Confluence. I followed the steps for the application link and was able to create a Knowledge Base page in Confluence from the ServiceDesk. I created a few pages and tagged them with keywords.

I go back to the ServiceDesk and type in a keyword and it finds the article, great! I click the link and all it does is pinwheel for hours. Both instances are on the same physical host so I don't think there would be a bandwidth issue. I can also view and comment on the pages I created anonymously.

I am at a loss since the pages are found as expected, just wont display when reached through the ServiceDesk.

Both are server installs Confluence version is 6.9.1 ServiceDesk version is 7.10.1

ServiceDesk is licensed, Confluence just started an Evaluation license yesterday.

Any help would be appreciated.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jeff Deacon](/t5/user/viewprofilepage/user-id/1549557) ,

please check the base url for your confluence. Probably, jira reach that url internally but you, as end user, can't access that URL or there is something at network level that blocks you.

Fabio


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
How do I get folders I copied form an old laptop to a new laptop to work?
Asked by Eval Smith:

I have an old laptop with a host of files saved on the desktop.

I copied them to a thumb drive and pasted them to the desktop of my laptop, but they don't open on the new laptop. Why does this happen?


Answers:
author: AnnWorley
body: Hi - I understand you moved some files from one computer to another and cannot open them on the new computer. Please let us know which Atlassian product this is related to, or post on a forum that focusses on computer issues.

This forum was built so people could help each other with [Atlassian](https://www.atlassian.com) products.


Tags: mistaken-post
JPEG or GIF attachments - Pros and Cons of each format
Asked by Sten Sundelin:

Often I see diagrams and flow charts on the web (and as attachments in JIRA or Confluence) saved as JPG or JPEG files and generally speaking that is bad practice. Better to use GIF in most cases. Why?

1. GIF is lossless, JPG is 'lossy' - making the picture objects (lines, text, shapes) 'fuzzy' at the edges.
2. F++or diagrams with lots of whitespace++ (or large areas of solid color), ++GIF actually compresses better++ unless you make the JPG completely unreadable by setting the compression extremely high.

The only exception I can think of is if you include photographs or images with gradual shading, but I am willing to listen to any objections :o)

*Another note on JPG, every time you save a file as JPG in most software, the compression algorithm runs again and you may lose quality even in areas you did not touch. Try to go back to the original source image (or use software with a lossless format) whenever you can!*


Answers:
author: Sten Sundelin
body: With apprehension....

I use a hard 'G' since it comes from the word 'Graphics', but the inventor says 'jif'. Oh, tomato-tomato, wait, that didn't come out the way I wanted it to, the order got reversed somehow...


author: Daniel Holmes
body: I generally agree with this. GIF more for graphics and JPG really for photo type images. but the real question is how do you pronounce GIF?


Tags: feedback

jira