youngmon/atlassian-qna huggingface dataset:
how can i see my previous announcements?
Asked by Jane Nguyen:

there's an announcement feature in the project that presents to the end users as a banner. Can I access previous announcements?

I am trying to figure out how many announcements we've added in the past, the cadence, etc.


Answers:
author: vikram
body: Hi [@Jane Nguyen](/t5/user/viewprofilepage/user-id/4188321)

As per knowledge the previous banner content is not saved anywhere.

Only the present content is visible.

Vikram P


author: Manoj Gangwar
body: Hi [@Jane Nguyen](/t5/user/viewprofilepage/user-id/4188321)

As per my thoughts, it is not feasible.

Let's wait for others reply.


Tags: cloud

jira-work-management-cloud
Advice on how my Org Admin can make me and Org Admin
Asked by Sarah Subrizi:

Hi There,

My Org admin is trying to upgrade my access from User Access Admin to Org Admin and all of the descriptions online do not match the actions we can perform. Does anyone have screenshots or steps to describe how to do this and do you know if there are any restrictions on the number of org admins we can have?

Thank you,

Sarah


Answers:
author: Andy Heinzer
body: Hi [@Sarah Subrizi](/t5/user/viewprofilepage/user-id/5591170)

You can provide [this documentation](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/#Make-someone-an-organization-admin) to your org admin. They will need to follow those steps in order to grant that role to your account. From that page:
> To give someone an organization admin role:
>
> 1. Go to [admin.atlassian.com](http://admin.atlassian.com/). Select your organization if you have more than one.
>
> 2. Select **Directory** \> **Users**.
>
> 3. Find a user, then select their avatar or **Show details.**
>
> 4. From the **3 dot icon** at the top of the page, select**Assign org admin role**.
>
> 5. Select **Assign role** to confirm**.**

comments: author: Sarah Subrizi
body: Thank you!


author: Manoj Gangwar
body: Hi [@Sarah Subrizi](/t5/user/viewprofilepage/user-id/5591170)

Welcome to the community!

Login into 'admin.atlassian.com' \> Directory \> Invite user...

On the User List, select . . . \> Add user to group  
jira-admins-xxx, jira-software-users, and site-admins

comments: author: Andy Heinzer
body: Adding users to a group directly is not always going to work for all Atlassian cloud sites today, when it comes to granting org admin role. This did used to work in older versions, but in the current state, the org admin has to view the user account and then use the ... menu to grant that specific role instead of only granting it via group membership


author: Sarah Subrizi
body: Thank you!


Tags: atlassian-accounts

cloud

jira-work-management-cloud
What happens when you put a Program Increment in "Done" status?
Asked by Muhammad Haarris Ahmed:

Hi all,

I need to close the previous PI in Jira Align. What happens when we put a PI in "done" status? Can we do the following for issues tagged to a PI in "done" status in Jira Align?

- make changes to the epics, features, risks, dependencies, etc. which were tagged to the previous PI.

- move the features and risks to the new/ongoing PI.

My concern is just stemming from the fact that some of the teams haven't cleaned up their last PI. There might be some features and risks that are to be moved to the new/ongoing PI from the previous one. If I put the previous PI in "done" status, will the teams still be able to move their stuff from the previous PI later onwards?

Thanks in advance, for your kind help.

Haarris


Answers:
author: Jamie Giantonio
body: [@Muhammad Haarris Ahmed](/t5/user/viewprofilepage/user-id/4926328) After setting a PI to done, you will still be able to complete the actions you listed.   

There is a report called [The Program Increment Cleanup report](https://help.jiraalign.com/hc/en-us/articles/115004903548-Program-increment-cleanup-report) that will help you with these cleanup activities.  

The report displays the data in a series of scrolling sections. Clicking any item's Jira Align ID will open the item's detail page in another window.

* Objectives Not Completed
* Risks That Are Open
* Impediments That Are Open
* Stories Not Accepted
* Features Not Accepted
* Epics Not Accepted
* Open Action Items
* Dependencies Not Delivered
* Stand-alone Features With No Epics Assigned
* Stories With No Features Assigned

comments: author: Muhammad Haarris Ahmed
body: Thanks [@Jamie Giantonio](/t5/user/viewprofilepage/user-id/4386832)


Tags: cleanup

cloud

done

program-increment

status
How to enable autosave in Jira Align? "Autosave Everywhere"
Asked by Razy Kased:

Is there a way to enable autosave in Jira Align in the administrative setting? My team has experienced a few instances where work was lost either due to the save button not manually being pressed or some error in the tooling that would cause them to lose progress during their session while updating an Epic, Feature etc...


Answers:
author: Steve Sauser
body: [@Razy Kased](/t5/user/viewprofilepage/user-id/3210613) Inside a few work items there are individual fields that auto-save when exiting the field itself, however there is not an instance level setting that one can enable that makes every action a save action.

If users are simply not selecting the Save or Save \& Close button after making updates, the organization may want to express to your users that after making changes you must either Save or Save \& Close.

If users are being timed out (meaning they took some actions on a work item, have not yet saved) and their attention is pulled away from that work for a long period of time you can consider changing the Security Timeout to a longer timeframe.

* Admin --\> Settings --\> Platform --\> Security
* Session Timeout (Minutes):
  * Out of the box this is set to 120 minutes (2 hours), but you can change this value.

I did also do a scan of all the Jira Align Suggestions and I don't see any suggestion that exists requesting this functionality. I would suggest submitting such a request if this is important to you and/or your business.

* Select your picture (top right) in Jira Align
* Support --\> Contact Support --\> Technical Issues and Bugs
* Select "I have a question for the technical support team"
  * There are other fields, but they are typically pretty self-evident.
* Describe your request and select "Submit support request" at the bottom.

Please let us know how we can assist further.


author: Shannon Wright
body: Unfortunately, there is no auto-save that I'm aware of for Jira Align. I've been supporting Jira Align for years, so if one exists, and you find it, please let me know.


Tags: admin

administration

cloud

progress

saving

update
How to select all team members from this screen ? Align teamgrid
Asked by Lucy Chien_ Chialing:

![Screenshot 2024-09-18 175833.png](/t5/image/serverpage/image-id/348025iB924F0A049D7E282/image-size/large?v=v2&px=999 "Screenshot 2024-09-18 175833.png")


Answers:
author: Steve Sauser
body: [@Lucy Chien_ Chialing](/t5/user/viewprofilepage/user-id/5542599) Thank you for submitting your question, and I hope that the below information will help to provide you an accurate answer.

You are correct that there is not ability to "Select All" in Membership tab of any of the levels (Team, Program, Portfolio), there is only an ability to "Deselect All".

There are good reasons behind this pattern though, membership in Jira Align is designed to be a targeted membership (those who are actually contributing to the given Team, Program, Portfolio) and not designed to provide membership for everyone in the organization.

* Individuals who are not contributors (those who are interested, but should not be altering Goals, Objectives, Work) at each given level are best served through external reporting that can be provided through Enterprise Insights and/or Atlassian Analytics.

You will find, that if you were to take the time to select all 2,606 users as members of the Program you have displaying that your system will almost certainly experience performance degradation.

Typically membership (contributors) would likely look something like this, however each organization is different and these could vary, but when it varies to a significant degree it will impact performance:

* **Team** : 2-12 Members**\***
  * Team Leadership (Product Owner, Scrum Master)
  * Development Team
* **Program** : 15-25 Members**\***
  * Team Product Owners
  * Program Leadership (who are not members of the Portfolio already)
* **Portfolio** : 30-65 Members**\***
  * Program Leadership who are not members of the Program.
  * Portfolio Leadership

It is important to keep in mind that Membership at the Portfolio will provide visibility at the Program and Team levels and Program Membership will provide visibility at the Team Level.

Please let us know if you have further questions regarding this functionality.

*** ** * ** ***

\* Signifies rough estimates (guidance), not defined technical limits.


Tags: cloud
Where can I see a backlog or roadmap for planned enhancements and fixes on Jira Align?
Asked by Louise Boulton:

Hi,

I'd love to see a roadmap or backlog for planned enhancements and fixes. It may be I can't see for looking but could someone share a link if there is one?

Best wishes,

Louise


Answers:
author: Rae Gibbs
body: [@Louise Boulton](/t5/user/viewprofilepage/user-id/5460468) All of this can be found in the [Help Center](https://help.jiraalign.com/hc/en-us). When you go to [What's New,](https://help.jiraalign.com/hc/en-us/categories/204169248-What-s-New-) you'll find information for what was released along with the release calendar, bug fixes and our Product Roadmap webinars. You can also view the l[atest features here](https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraAlign).

![image (12).png](https://community.atlassian.com/t5/image/serverpage/image-id/347359iB0036800CA6F3483/image-size/large?v=v2&px=999 "image (12).png")


author: Rich Sparks
body: There are quarterly Roadmap updates from the Jira Align Product team and the recordings are posted in the Jira Align Help, under videos.

The most recent webinar recording is available here: <https://help.jiraalign.com/hc/en-us/articles/29937042018964-Jira-Align-product-roadmap-Q3-2024>


author: Hans Polder
body: [@Louise Boulton](/t5/user/viewprofilepage/user-id/5460468) ,

I would expect that any major upcoming features and changes can be found here: [https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraAlign\&](https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraAlign&).


Tags: cloud
When will Objective import be reinstated?
Asked by Louise Boulton:

When I go to the Items menu \> Objectives \> More Actions \> Import Objectives I get this message:

We're currently working on some major enhancements to Objectives. In the meantime, Objective import will be temporarily unavailable. {#toc-hId--327629075}
----------------------------------------------------------------------------------------------------------------------------------------------------------

How soon will this be resolved?


Answers:
author: Rich Sparks
body: In the meantime, there are APIs available that allow you to accomplish the same thing, of loading a series of Objectives into Jira Align.


Tags: cloud
Top down design rather than bottom up monitoring
Asked by Joseph Flynn:

Hi crew. I am relatively experienced in Jira and have been trying to find a good solution for top-down design for new programs. My company has an Align instance and I am looking for a good demo to convince my leadership to use it for my business unit.

Nearly all of the demos I have have seen start off with a great explanation of how to align work to corporate goals through themes etc etc down to Jira work teams. But they gloss over that in an academic setting.

Then they jump right into an example of a fully blown out program and monitoring it.

Has anyone seen a good demo or whitepaper on how to start with a corporate goal, drill down through initiatives and start to lay out portfolio epics across time? These would not yet have buy in from the work teams but are more like Product Mgmt Asks. Sort of like a "Portfolio PI Planning" event.

Then those portfolio epics get decomposed into Jira epics/features and have a more traditional PI planning done on them.

Finally when all is said and done, we can roll back up the pyramid and monitor.  

I know this is a lot to ask but any starting reads for top-down would be greatly appreciated.


Answers:
author: Steve Sauser
body: [@Joseph Flynn](/t5/user/viewprofilepage/user-id/5591902) This is a great question (although one that can likely not be answered in a Community discussion), the design of this kind of structure really require more in depth analysis and expertise in Agile Frameworks, At Scale Design, Jira Strategy \& Guardrails, Jira Align integrations/configurations, etc...

What I think we can provide is an understanding of the Strategic Snapshots which is really the start of a top-down design and I have linked an article below which explains the snapshots.

The rest of your question really requires a more consultative design approach and I would highly suggest engaging with Atlassian's Advisory Services. Our Advisory offerings would provide an organization a wealth of knowledge and abilities that would greatly advance your agenda.

[Strategic Snapshots - What are they and how do they work?](https://community.atlassian.com/t5/Jira-Align-articles/Strategic-Snapshots-What-are-they-and-how-do-they-work/ba-p/2612247)


Tags: cloud
Jira Align Quick View for Jira Epic/Feature unable to change or remove a team
Asked by Theodore Gill:

This is resolved.

Jira Align Quick View for Jira Epic/Feature unable to change or remove a team : After you initially select a team you are unable to change it of this page. You can add teams and remove them - but not the initial team selected. This only seems to be on epics/features that have stories assigned - if you remove the stories can you then make the change?


Answers:
author: Tom O'Connor
body: [@Theodore Gill](/t5/user/viewprofilepage/user-id/4889486) great to hear you got this resolved!


Tags: cloud
How can i view a bug which is related to a story in kanban board
Asked by praseetha menon:

How can i view a bug which is related to a story in kanban board


Answers:
author: Tom O'Connor
body: [@praseetha menon](/t5/user/viewprofilepage/user-id/5587310) are you asking to see a bug related to a story in Jira Align? Most organizations don't map bugs from Jira over to Jira Align for various reasons. So the best place to see bugs and story mapping would be in Jira.  

If you have or plan to map bugs to the defect type in JA, here is some info on how to do that. It also talks about some of the use cases of what and how you manage bugs/defects.

<br />

<https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Configure-Custom-Issue-Type/ba-p/1262002>


Tags: cloud
Training info for BA teams use of Jira
Asked by Kari Hodson:

We use Jira for our combined team of BA and PM to lead business projects between the IT department and the internal stakeholders business side of the company.  

Is there any training or learning content here in the Atlassian Community for this use case?  
Example 'Story' we use a story as a 'business opportunity'.  

This will either go into 'done' status if not moving forward as a project. Or it will be closed if not moving forward.  

We will transition it to an Epic if it moved forward but it is a large project. Or just an Issue if it moves forward as a smaller project.   

We also laisse with the Dev team in order to assign them tasks and user stories.


Answers:
author: Tom O'Connor
body: [@Kari Hodson](/t5/user/viewprofilepage/user-id/5578242) FYI - you posted this in the Jira Align community. Are you specifically looking for how to best manage this between Jira and Jira Align?  

Business Analysts (BAs) and Project Managers (PMs) can utilize Jira Align in various ways.

You sort of describe ideation or project intake. Jira Align includes functionality around intake, OKRs, portfolio management, product management and many other things.   

With the integration of Jira Align with Jira, it involves setting up teams in Jira Align, adding projects, mapping custom fields and process steps from Jira. This allows you to take the project intake item from Jira and map it to an EPIC in JA, prioritize and determine through various approaches on if and when the organization will work on it.   

The specific ways in which BAs and PMs use Jira Align may vary depending on their roles, responsibilities, and the specific needs of their projects and I suggest that you work with one of our Agile@Scale partners and/or Atlassian Advisory Services on the best way to solve your request.   

<br />

comments: author: Kari Hodson
body: I was just looking for ideas on best practices. But we decided to use Plans or advanced roadmaps. For higher level planning features.


Tags: business-case

it

project-manager

story
Is there a way to configure Jira Align away from story points completely and solely to member weeks?
Asked by Samantha Michael:

We find that lots of the reporting is based on story points which are converted to Member Weeks. Is it possible to configure Jira Align to solely use time-based estimation and not story point estimation? Thanks


Answers:
author: Jennelle Stearns
body: [@Samantha Michael](/t5/user/viewprofilepage/user-id/5501047) For Stories, the estimation type is points. However, for Features and above, on a per portfolio basis, you can determine if you want to use Points, T-Shirt Size, Team Weeks, or Member Weeks. If you selected Member Weeks, for example, then Features and Portfolio Epics would be sized using Member Weeks. If you select T-Shirt Size, then you have an option to convert it to Member Weeks or Team Weeks (Global Setting under Admin-Platform-Portfolio). In this case, there are pages, such as Forecast, that need to convert the T-shirt size.
Darshan Hiranandani : How do find Iteration Metrics (M1) report for a Program in the New Navigation?
Asked by Darshan Hiranandani:

Hi team,

I'm Darshan Hiranandani, having trouble locating the Iteration Metrics (M1) report for an entire Program using the new navigation. I can find the report for individual teams under Team \> Reports \> Iteration Metrics (M1), but I need to access the iteration metrics for the entire Program.

In the old navigation, I used to:

1. Select my Program and Program Increment from the top bar.
2. Go to Reports on the sidebar.
3. Select the "Program Increment" report category.
4. Click on Iteration Metrics (M1).

Could anyone help me figure out how to access the equivalent report for the whole Program in the new navigation? Any guidance on where to find this report or how to navigate to it would be greatly appreciated!

Thanks for your help!

Best,  
**Darshan Hiranandani**


Answers:
author: Jamie Giantonio
body: [@Darshan Hiranandani](/t5/user/viewprofilepage/user-id/5486324) you should see that report under Program or Team, then reports. One note, there are role based toggles for both the Program and Team level to determine if that shows. If you are still not seeing it under reports, please contact your Jira Align administrator to have that toggle enabled.

Here is a help page-https://help.jiraalign.com/hc/en-us/articles/18589402298004-Upcoming-removal-of-Jira-Align-s-old-navigation if you scroll to the bottom you will see a PDF that will show where to find reports in new nav.
Number of Stories group by Theme
Asked by vasanth:

Hello All,

we are looking for

Number of Total Stories group by Theme \| Accepted Stories group by Theme \| Accepted Story points group by Theme

Ex: 55 \| 25 \| 30 a for theme #219


Answers:
author: Tom O'Connor
body: [@vasanth](/t5/user/viewprofilepage/user-id/3447449)   
The only report that I know if in JA is the Investment vs Spend report that shows the Theme and the details. See report below...  
![Screenshot 2024-08-20 at 11.46.46?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342787i909F2EAAE6E74B34/image-size/large?v=v2&px=999 "Screenshot 2024-08-20 at 11.46.46?AM.png")

Other options could be that you export the theme and related data to spreadsheet and create a report as well as if you have Enterprise Insights you can create a custom report.


Tags: cloud
Can you create a new work item in Jira Align ?
Asked by Mina Soultan:

Can you create a new work item in Jira Align ?  

For example we want to create a work item that is called "Enabler"


Answers:
author: Jamie Giantonio
body: [@Mina Soultan](/t5/user/viewprofilepage/user-id/5439581) you cannot create a new work item called enabler, but both Features and Stories have a "Type" field that can be used to differentiate feature/story types. If you do not see type visible, please work with your Jira Align Administrator to enable that field in the Detail Panel Settings section of the admin console.  

Using type will allow you to customize your views to show this field as well as filter on it.

comments: author: Mina Soultan
body: Thank you Jamie
Why is there a difference in ROI scores in table on left & value score on right?
Asked by Louise Boulton:

Hi,

As shown below I get different scores in the column on the left and the Value Score box on the right. This is from the Portfolio Epics \> select an epic to score in the Value tab using a bespoke scorecard \> Analyse button![Screenshot 2024-08-15 at 11.53.26.png](/t5/image/serverpage/image-id/341960i6005DD1F161999FC/image-size/large?v=v2&px=999 "Screenshot 2024-08-15 at 11.53.26.png")

I know there will be reason, keen to find out what it is

Thanks in advance


Answers:
author: Louise Boulton
body: [@Jamie Giantonio](/t5/user/viewprofilepage/user-id/4386832) that's helpful, thanks. In our bespoke scorecard we've deliberately assigned a value of zero to some answers and the epics with a discrepancy are those that have zero selected for some answers. So am I right that the calculation done in JA is messed up by allowing zero as a selection, and we should reconfigure our scorecard?

Incidentally the UI in JA gives an alert when an answer has not been scored but also shows zero as a value, then when an answer is actually selected the warning symbol disappears.

comments: author: Jamie Giantonio
body: [@Louise Boulton](/t5/user/viewprofilepage/user-id/5460468) it does appear there is an issue with a 0 selection in the value scores. i'd definitely [contact Atlassian Support](https://support.atlassian.com/contact) and open a ticket.


author: Jamie Giantonio
body: [@Louise Boulton](/t5/user/viewprofilepage/user-id/5460468) I was able to re-create this in a test instance, when one of the individual scores is not set. Is one of your individual scores not set?  

As [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) said, i'd [contact Atlassian Support](https://support.atlassian.com/contact) and open a ticket.


author: Allan Maxwell
body: I'm unable to reproduce this in my instance. You may need to [contact Atlassian Support](https://support.atlassian.com/contact).


Tags: cloud
Automation
Asked by Clayton Coetzee:

Hello  

Is automation within align possible?  

Example) I want any children goals to inherit the tags and associated projects.  

Thanks


Answers:
author: Allan Maxwell
body: [@Jason](/t5/user/viewprofilepage/user-id/2594596) is correct; Align does not have automation like Jira. There is an enhancement request for this, but my understanding is that it is not currently planned. I do know that some organizations have written asynchronous applications that perform similar action through Align's extensive API.


author: Jason
body: Jira Align does not have Automation rules like Jira does.