youngmon/atlassian-qna huggingface dataset:
Problem with html macro
Asked by JMP Support:

Hi all,

We're currently adding html marco to our page like this:

![htmlmacro1.PNG](/t5/image/serverpage/image-id/104395i8B0D5500F5969A45/image-dimensions/761x290?v=v2 "htmlmacro1.PNG")

But it doesn't work as expected, the page is shown like this:![htmlmacro2.PNG](/t5/image/serverpage/image-id/104396iAA1D74AA85DBD605/image-dimensions/584x343?v=v2 "htmlmacro2.PNG")

As you can see, only the first html appears and it's not even showing the dashboard, every dashboard is empty like in the picture, the rest including one more html macro and texts disappear.

Can you please help with identifying what I did wrong, and how I can solve it?

Thank you,

Duong


Answers:
author: Bill Bailey
body: My suggestion is to try some diagnostics. For example, use the browser inspect function to make sure the iframe is rendering correctly, and then check the console for error messages (sometimes a page refresh my be needed to see what is going on). Also, make sure that your jira instance is whitelisted/connected for/to your Confluence instance.

I would also check to see if the[JIRA issue macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) couldn't do what you want (just testing with it can help debug connectivity issues, even if you don't use it for your final solution).


Tags: confluence-development

confluence-server

html

html-macro

macro

new-to-confluence

questions-for-confluence

server

troubleshooting
Document moving to other server?
Asked by Bahman Sharzad:

How to move all confluence document to other server?

I can't use documentation :

<https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

This is doc over for if i have same version. I don't have the same version in new installation.


Answers:
author: Bahman Sharzad
body: Hi [@Basti](/t5/user/viewprofilepage/user-id/3147362)

It was not what i want. it's move everything also user de. from old one and restore to the new one.

What i want is moving only document. not all. it's move also my old license and remove the new one.


author: Bastian Stehmann
body: Hi [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631) ,

it will be best if you set up the new server with the same version as the old one and upgrade it afterwards.

If that is impossible, you might be able to do this with Backup and Restore.

Create a backup in the old one and restore it in the new one, maybe you need to do this per space.

This might work, as this can handle some differences between the versions, but there is no guarantee.

comments: author: Bahman Sharzad
body: Thank you very much. I try to make backup, but i don't understand, how to take a backup/restore from space to space? Backup option take backup of all confluence data.


author: Bastian Stehmann
body: You can create a backup of a specific space in the space configuration area.


author: Bahman Sharzad
body: Hi [@Basti](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3147362)

It was not what i want. it's move everything also user de. from old one and restore to the new one.

What i want is moving only document. not all. it's move also my old license and remove the new one.


author: Bastian Stehmann
body: If you create a space export/import, no licenses or such will be copied.

If you want to move only one page, you can copy \& paste it.


Tags: confluence-server

server
Does 7.4.1 Data center edition Confluence supports server edition plugin license?
Asked by nilavoc:

Previously we were using Confluence 6.13.6 DC edition although plugin licenses we were using server edition.

We have upgraded confluence to 7.4.1 DC edition. But now the plugins are showing as 'Upgrade to Data Center'.

So my question is "Is Confluence 7.4.1 DC does not support server edition plugin license?"


Answers:
author: Joshua Sneed Contegix
body: Hi Nilavoc,

Server plugins on Data Center may work, but are not Data Center approved. Data Center approved plugins have different testing criteria. Check out the [Data Center Approved Apps FAQ](https://www.atlassian.com/licensing/data-center-approved-apps#about) for additional information on this topic. Cheers!


Tags: confluence-server

server
REST API question
Asked by Sarah Cashin:

Hello

I am new to this type of task, I am currently trying to gain the following information from our community Confluence site;

1) How many users login and use the communities site each day/week  
2) How many users do not login to the site on a month by month basis.  
3) What is the most actively visited pages.  
4) Who is contributing (i.e adding to) the site most

Is there a way to retrieve the above information using REST APIs? and if so, how?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Sarah Cashin](/t5/user/viewprofilepage/user-id/4010134)

You could get some of these metrics if you were using Atlassian Access (1, 2).

The rest is going to be pretty hard to acquire..


Tags: feedback-forum
How to create/Edit the table of content?
Asked by Bhavya C.M.:

How to create/Edit the table of content? Just the Edit will give the details and not sure where to enter the text to be displayed as a table of content.

Could you please help..


Answers:
author: repi
body: [@Bhavya C.M.](/t5/user/viewprofilepage/user-id/4028210)

Do you mean the: 'Content Report Table' Macro
I'm confused about Atlassian Free Cloud
Asked by John Menges:

I'm confused about Atlassian Free Cloud. In some places it looks like it's free forever for 10 or fewer users, for Confluence, Jira Software, and Jira Service Desk (3 agents). In other places it looks like you have to pay $10/mo for these applications. I was able to set up all three applications via the free forever links, but now my Manage Subscriptions page is saying that the free trial ends in 2 months. When I go to my Licenses page, it says my license expires in 1 month. Can someone point me to a clear description of what Atlassian offers free for 10 or fewer users, and how to obtain it?


Answers:
author: Azmeer
body: I am still confused, under billing I see 10 user of Jira. I dont' see BitBucket. When I goto BitBucket billing: <https://www.atlassian.com/software/bitbucket/pricing>  

It is asking me login again, but I cant use my domain name, since it is already taken!!!

Why it is so freaking confusing?


author: Jimmy Seddon
body: Hi [@John Menges](/t5/user/viewprofilepage/user-id/4028019),

Welcome to the Community!

What I believe you need to do is go to the Billing Section of your Site Administration.

Then click on the "Manage subscriptions" option in the left hand menu.

From here it will display all of the applications you have a subscription for and what plan you have. If any of them say "Standard plan" click the "Change" link next to it, and you should be taken to a page where you can choose between Free/Standard/Premium.

This will also display the differences between the various plans. Once you click on the "Select Free" button it should update the estimate on the billing page.

I hope that helps!

-Jimmy


Tags: cloud
colleagues can not be unlocked for our Conflucence page
Asked by Helen St?rk:

colleagues can not be unlocked for our confluence page, although they have already clicked the confluence link.

what can I do to unlock it anyway?


Answers:
author: Shannon S
body: Hello Helen,

Welcome to Atlassian Community. It's nice to meet you.

From my understanding, you want to give your colleagues access to a specific Confluence page, and are unable. Is that right?

* Could you share which link you're referring to when you say that they've already clicked the link?
* Were these colleagues already licensed Confluence users?
* Did you import any of this data from another Cloud site?

If you are working with a Cloud Free site, as it appears you may be, there's no way to manage permissions individually. If you had permissions that you've already applied to your pages, and those were imported into the Free site, then it keeps the existing permissions. You'll have to open up the page or space to all users. See [Manage permissions in the Free plan of Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/) for details on how to do that.

I hope this helps, but let me know if you have any questions or problems.

Take care,

Shannon


Tags: cloud
draw.io app not responding
Asked by Jonny Wermut:

Anyone else get the endless loading spinny circle when trying to load draw.io diagrams embedded into confluence pages?

Not sure if this is just a temporary draw.io related outage or a different issue which I am experiencing.


Answers:
author: David Benson _draw_io_
body: There's no known outage at that time. Is it just you or everyone in your org? Is an ad blocker blocking it?

comments: author: Jonny Wermut
body: I use chrome and have turned off all ad-blockers in chrome.

When I switched to safari it all works fine for some reason.

What could be causing my issues in chrome?


author: David Benson _draw_io_
body: It's either a cookie or something caching incorrectly. Try clearing your cache and cookies specific to Atlassian in Chrome.


author: Jonny Wermut
body: Thanks. I deleted all of that and it's now working again. appreciate the speedy replies.


author: prasad.j.nerella
body: [@David](/t5/user/viewprofilepage/user-id/17055) - Do face same endless spinning issue. Checked with my colleagues who suggested to try accessing thru INCOGNITO window unfortunately facing same spinning issue even in private windows. Have tried MS edge as well and notice same issue. Very concerning as we don't get any error details but doesn't work ?


Tags: cloud
how to disable copy text for page in confluence
Asked by Sneha Gole:

i want to disable copying of text , if right click there should not be copy option .is this possible ?? Thanks n advance .


Answers:
author: Sachin
body: Hello Sneha, preventing people from copying your content is going to hard. I am not sure if there is anything at technical level that will help you prevent copying. See [How can I allow selections, but disable copying on a page?](https://community.atlassian.com/t5/Confluence-questions/How-can-I-allow-selections-but-disable-copying-on-a-page/qaq-p/1026649)  

You can use [Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) which allows you to control who can view or edit your pages pages.

comments: author: Sneha Gole
body: yes i have just refer <https://community.atlassian.com/t5/Confluence-questions/How-can-I-allow-selections-but-disable-copying-on-a-page/qaq-p/1026649>

and its works !!


author: Sneha Gole
body: i have made changes as you were list above in page layout. but i want to restrict copy for specific "space " only ..how to do that?


author: Sachin
body: I am not sure if there is any way to full restrict the copy functionality for whole space. [Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) would be an ideal solution here


author: Sneha Gole
body: [@Sachin](/t5/user/viewprofilepage/user-id/3827093) can we create macro which make copying text disable for that page ...is it possible?
Need help to Hide Navigation in the top left corner
Asked by Anne Kwong:

Hi

I tried to hide the navigation menu![navigation.png](https://community.atlassian.com/t5/image/serverpage/image-id/104339iE16969BECB21AC0E/image-size/large?v=v2&px=999 "navigation.png") that I don't need.

In the Admin configuration, I don't see a way to Hide them.

Could someone please help me?


Answers:
author: Sachin
body: Hello [@Anne Kwong](/t5/user/viewprofilepage/user-id/4027810) , when you hover over next to "manage" tab you will see "Click to Edit" option. Click on "Click to Edit" and check the "checkbox" for hide and hit update. If you want to make a link available for only specific users, use the Restricted to Groups box to specify which groups can see the link.  
![Screenshot_11.png](https://community.atlassian.com/t5/image/serverpage/image-id/104343i36E81027E3CC76C1/image-dimensions/617x173?v=v2 "Screenshot_11.png")  
![Screenshot_12.png](https://community.atlassian.com/t5/image/serverpage/image-id/104342iFC2133521F49B205/image-dimensions/364x145?v=v2 "Screenshot_12.png")

comments: author: Anne Kwong
body: thanks alot.

it works.
I need to create a Confluence super user without admin access
Asked by Kathryn Reddie:

I need to create a confluence super user that doesn't have access to general config etc, but does have access to view all pages and content.

The super user is a content manager, not an administrator at all.

Both of the administrator roles (Confluence and System) both allow more access than we need.

Any suggestions?

Thanks,  
Kathryn.


Answers:
author: Sachin
body: Hello [@Kathryn Reddie](/t5/user/viewprofilepage/user-id/1117666) , can you just grant him a [Space Admin permission](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)? . You can also checkout the [marketplace](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=confluence%20permission) to see if you can find anything that might fit your requirements.  

comments: author: Kathryn Reddie
body: Thanks Sachin, I was hoping to avoid giving individual space permissions given there is more than one user.
Editing of a page does not work when collaborative editing is on
Asked by miloban:

++Environvment++

Confluence server: v7.4.1

Ubuntu Server: Ubuntu 20.04

Confluence http port: 8092

Confluence control port: 8002

Synchrony port: 8091 (tried changing to 8093)

Reverse proxy: none

When I try editing a page the loader keeps spinning and the popup in the top right corner shows up saying: "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."

And after some time another popup: "The editor didn't load this time The connection timed out. If it happens again, speak to your Confluence admin. You may be using a proxy server that prevents WebSocket connections"

In the browser console and atlassian-synchrony.log i can see that some requests are failing with status 401:

<br />

[/synchrony-proxy/v1/data/Synchrony-978f9567-0e7c-3a2c-baf6-c3e3768fd859/confluence-65624?state-at=@head\&state-format=type-tagged\&rewrite-request=true\&cached=true](http://93.104.208.90:8092/synchrony-proxy/v1/data/Synchrony-978f9567-0e7c-3a2c-baf6-c3e3768fd859/confluence-65624?state-at=@head&state-format=type-tagged&rewrite-request=true&cached=true)

<br />

Response: {"type":"jwt/unknown-iss","message":"Error validating JWT:JWT appID not recognised"}  

<br />

[/synchrony-proxy/v1/data/Synchrony-978f9567-0e7c-3a2c-baf6-c3e3768fd859/confluence-65624?optimistic=true\&rewrite-request=true](http://93.104.208.90:8092/synchrony-proxy/v1/data/Synchrony-978f9567-0e7c-3a2c-baf6-c3e3768fd859/confluence-65624?optimistic=true&rewrite-request=true)

Response: {"type":"jwt/unknown-iss","message":"Error validating JWT:JWT appID not recognised"}


Answers:
author: Fabian Lim
body: Hi Miloban,

I recommend you review the following troubleshooting guide to see if you can resolve your issues: <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

If you still have problems, you would be better off contacting Atlassian Support.
Can a video be attached to JIRA through an API integration
Asked by Naveen Narayanan:

I am building a tool to perform cross-browser testing. The tool will have integration with JIRA. I want to upload the video in the bug that gets reported in JIRA.


Answers:
author: Carla Ann Rowland
body: you would have to code the criteria for the bug to link to the video and if the summary or description has that phrase then the video is attached to the issue as an attachment.


Tags: cloud

confluence-cloud

jira

rest-api
Flickering issue
Asked by GakushiNakamura:

I suddenly started to experience a terrible flickering issue today for the first time -- extremely damaging to productivity, and I would appreciate any wisdom anyone may have.

* Win10
* Happens on latest versions of Chromium Edge, Chrome, Opera, and Firefox
* Documents are with max-width tables, about 100 lines
* Happens while in Edit mode
* No browser extension or Confluence add-on enabled


Answers:
author: Travis Vetter
body: So, not OS specific, not browser specific...

Note: So far, we've only ever seen the issue when "Header Row" is checked for the table configuration. Unchecking this made it stop.

Sounds like an Atlassian issue....

comments: author: GakushiNakamura
body: WOW. That did it, "Header Row". I don't know how to thank you Travis, this definitely saved us a day, as we were close to temporarily migrating a key doc to Google Docs.

If you ever come to Japan post-covid, I will personally make sure your travel will be a great one.

Thanks again.


author: Travis Vetter
body: You are not the only one.

This started very recently. Occurring in latest versions of Chrome, Win10, Online version of Confluence.

This is, by somebody (Atlassian, Microsoft, Chrome) a change that was not vetted sufficiently and is impacting business performance.

comments: author: GakushiNakamura
body: in fact, I can confirm that it occurs on Mac (Catalina) as well, running latest versions of Safari and Chrome.

I am speculating that it may have something to do with large tables and/or inserted pictures. If the latter is of any relevance, the symptom persists even after deleting the picture. The flickering is accompanied by a misalignment of the numbered column, and it seems to point fingers at an inserted picture, as the distance by which and the location where the misalignment starts matches the size of the picture.

I wasted half the day figuring out whether we can migrate to Google Docs - which turns out to be possible but at a significant cost. the hope is to find some way to fix confluence in the next few days..


author: Sachin
body: Hello [@GakushiNakamura](/t5/user/viewprofilepage/user-id/3991356) , I have not personally faced this issue, but here are similar ones -  

[Am I the only one having flickering issues in both Chrome, Firefox and Edge ?](https://community.atlassian.com/t5/Confluence-Cloud-questions/Am-I-the-only-one-having-flickering-issues-in-both-Chrome/qaq-p/1158462)   
[Why does confluence page screen flickers in edit mode in Google Chrome?](https://community.atlassian.com/t5/Confluence-questions/Why-does-confluence-page-screen-flickers-in-edit-mode-in-Google/qaq-p/1179352)

comments: author: GakushiNakamura
body: Thanks for sharing these, I did find them before posting the entry. I hoped it was happenning due to a conflicting add-in or a browser extension, but the problem doesn't go away after disabling them all.


Tags: cloud
Deleting space stuck after certain percentage?
Asked by younoos:

While i was trying to delete confluence space, it stuck after certain percentage, especially when it gets the message "**Deleting space itself**" underneath completion percentage. And it is not progressing further.

Literally stuck in this for the past few days.

Since the entities.xml is huge file of 2.3GB and contains \~9.3 million of lines, cumbersome to tinker that one with space key modification.

Your help / answer / suggestion / advise much need of the hour and greatly appreciated.

Thanks

Younoos


Answers:
author: Lars M?hlmann
body: Hello Younoos,

I have a similar issue and found an article from Atlassian about delete a space on the database:

\* <https://confluence.atlassian.com/confkb/after-a-failed-space-import-it-s-not-possible-to-re-import-because-of-leftover-space-data-217743668.html>

I tried it on a test instance and it worked. I am not totally satisfied with this solutions and also don't like the idea to work directly on the database but again in test it worked.

----

I also tried increase

\* RAM,

\* CPU and

\* Database connection

- any of these changes helped. I also traced the JVM HeapSpace and thought it might be a slow harddrive but NOPE :-(

Maybe there is someone with a clever idea.

Cheers Lars


Tags: confluence-server

server
REST API call from python to create Advanced JSON table
Asked by Bhargav Ponamala:

I want to create a Advanced JSON table from my python script using REST API calls.

And insert JSON data into the table, that displays the output on the confluence page in the wiki markup format.

From the below link , I can see the tables can be created using the Wiki Markup Input via REST API call but not sure how can we achieve this from python script.

<https://bobswift.atlassian.net/wiki/spaces/TBL/pages/69304527/Building+an+Advanced+Table+from+Rest+API+Data>

`Wiki markup Input`

`{json-table:``paths=$|``fieldPaths=name,description,releaseDate,released,archived,userReleaseDate,self|``sortPaths=name|``url=`[https://bobswift.atlassian.net/rest/api/2/project/TBL/versions|](https://bobswift.atlassian.net/rest/api/2/project/TBL/versions%7C)`output=wiki|``columns=name,description,releaseDate,released,archived|``augments=[%name%%!%`[https://bobswift.atlassian.net/browse/TBL/fixforversion/%id%],,,!%released%.png!,!%archived%.png!,|](https://bobswift.atlassian.net/browse/TBL/fixforversion/%id%],,,!%released%.png!,!%archived%.png!,%7C)`headingAugments=Name,Description,Release Date, Released, Archived|``sortDescending=true|``autoNumber=true}``{json-table}`

I am struggling to do this, Can someone Please help.


Answers:
author: Sarkis Chakarian
body: I am looking for the same thing. Did you have any luck with this [@Bhargav Ponamala](/t5/user/viewprofilepage/user-id/4025843) ?

comments: author: Bhargav Ponamala
body: [@Sarkis Chakarian](/t5/user/viewprofilepage/user-id/4404446) I didn't find the solution for it.


Tags: cloud

confluence-cloud
Username instead full name in confluence (sites/comments/...)?
Asked by dominikde:

Hi,

in all sites, comments, ... in confluence there is shown the real name of the author, last editor, ...

How can I change this, so there is only shown the username of this person?

We use confluence instead a MediaWiki, and there was only shown the username.

Best regards for your help!

Dominik


Answers:
author: repi
body: [@dominikde](/t5/user/viewprofilepage/user-id/4027081)

User and full name get the same entry when creating a user.

comments: author: dominikde
body: Can I modify the user-register-form, so that username = full name ?


author: repi
body: Wie werden denn die Benutzer bei Euch angelegt? Im interen confluence directory oder kommen sie aus extern (Crowd, Ldap, oder eine MS AD)?

How are the users created for you? In the internal confluence directory or do you come from outside (crowd, ldap, or an MS AD)?