youngmon/atlassian-qna huggingface dataset:
Activity report to track adoption
Asked by Tess Doris:

In the admin module is there anyway to see the login activity or report for a given period? Is there a way to extract from JA this detail, we do not have Insights setup yet. The org is looking to track the users adoption, is there a better way to do this?


Answers:
author: Samit Mehta [321 Gang]
body: #### Option A: View the trend in login activity {#toc-hId-179525879}

1) From the blue navigation menu on the left, click the Administration menu ('gear" icon at the bottom) and select **Activity** page.

2) You can see the login activity log on that page on the bottom left.

3) Click the "Login Activity" link (yes, the title of the subsection is a hyperlink), and you'll see the "Use Trend" by week chart.

#### Option B: View the last time each user in the system logged in {#toc-hId--1627928584}

1) From the blue navigation menu on the left, click the Administration menu ('gear" icon at the bottom) and select **People** page.

2) On the top right of the page, click the "More Actions" button, and select "Export".

3) A timestamped Excel spreadsheet will be downloaded to your default download location.

4) The Excel file (note that it has .xls extension) contains the details of all the users and has the date when each user logged in last time (in a column titled "Last Logged In".

comments: author: Tess Doris
body: Thank you, but I would like a details report of all the user and the last date they logged in, vs having to scroll down the list and see the same users daily.


author: Samit Mehta [321 Gang]
body: [@Tess Doris](/t5/user/viewprofilepage/user-id/4996423) I updated the answer above with an Option B that describes how to get the last logged in date for every user. Hope that gets you closer.

Frankly, I don't think that either options gives you a complete picture of user adoption, but it could be one of the indicators.


author: Tess Doris
body: Perfect thank you


author: Tess Doris
body: I agree the user adoptions is better suited by looking at the work objects folks have created, by the client wants to see who is accessing the training environment to validate.
/align/api/2/Features/{id} does return team objectives.
Asked by Chris Cheah:

Is there a way to retrieve objectives by feature ids?


Answers:
author: Rodrigo Cortez
body: Hi [@Chris Cheah](/t5/user/viewprofilepage/user-id/956437) the following query will likely satisfy your need:

```
curl -X GET 'https://instance.jiraalign.com/rest/align/api/2/Objectives?$select=id&filter=featureIds%2Fany%28d%3A%20d%20eq%20557%29' -H 'accept: */*' -H 'Authorization: bearer MyObfuscatedToken'
```

The teardown is as follows:

* **$select=id** -- this parameter will tell API to only return the **ID** of the related Capabilities  
* **filter=featureIds%2Fany%28d%3A%20d%20eq%20557%29** -- the filter parameter defines the matching criteria for the Feature ID. In this case, Feature "**557** "  
  The unencoded filter looks like this:

  ```
  featureIds/any(d: d eq 557)
  ```

The API call result should look like this:

```
[{"id":555},{"id":571}]
```

Each number in this JSON response body is the ID of a related Objective.

![ObjectiveID by FeatureID.png](https://community.atlassian.com/t5/image/serverpage/image-id/223999iA98B109FCEBD51DB/image-size/large?v=v2&px=999 "ObjectiveID by FeatureID.png")

Please refer to Help Center articles [10X: API 2.0](https://help.jiraalign.com/hc/en-us/sections/360008049974-10X-API-2-0%C2%A0) for further details on filters, query syntax, and encoding.

comments: author: Chris Cheah
body: Exactly what I am looking for!


Tags: cloud
Feature request for text formatting in Jira Align
Asked by Steve Pinard:

**Jira Align** really should support the same text formatting options that **Jira** does.

*** ** * ** ***

#### Rationale {#toc-hId-178751067}

My team uses text formatting extensively to help with readability for things like:

* numbered lists
* bulleted lists
* emphasis
* "code" blocks (delimited with back ticks)
* etc.

See, isn't that more readable than plain text?


Answers:
author: Trudy Claspill
body: Hello [@Steve Pinard](/t5/user/viewprofilepage/user-id/5065915)

Welcome to the community.

You posted your Jira Align topic in the Jira Service Management forum. In case you were unaware, there is a forum specifically for Jira Align here:

<https://community.atlassian.com/t5/Jira-Align/ct-p/jira-align>


Tags: jira-service-desk-cloud

jira-service-management

jira-service-management-cloud
New Error When Connecting from Alteryx Gallery (server)
Asked by Jason Davis:

Recently began receiving an error message when trying to connect to Enterprise Insights from Alteryx.

Error opening Connection String: Cannot create data source object

This only happens on Alteryx Server. Works fine on Alteryx desktop.

So, cannot save or run on Alteryx Server any longer.


Answers:
author: Sam Tsubota
body: [@Jason Davis](/t5/user/viewprofilepage/user-id/4603846) Is your Alteryx Server on your corporate network and is its IP address within the IP addresses that is whitelisted on your Enterprise Insights instance?

comments: author: Jason Davis
body: Hi Sam. Yes to both questions.


author: Sam Tsubota
body: Does Alteryx Server use port 1433 outbound to connect to Enterprise Insights? I'm guessing that it does. Are there different firewall rules for Alteryx Server? The reason why I am asking these questions because you can connect to Enterprise Insights with Alteryx Desktop which confirms that you can connect from your corporate network. This is most likely specific to Alteryx Server. Since Alteryx Server isn't able to connect to Enterprise Insights, there is nothing that can be seen on the Enterprise Insights side to help troubleshoot the issue.


author: Jason Davis
body: I agree with that. Thanks Sam.


author: Jason Davis
body: hey Sam, can I email you directly? Want to discuss our IP addresses that you have whitelisted on your side. Thanks


author: Jason Davis
body: please email me at jason.davis4@wnco.com

thanks


author: Sam Tsubota
body: [@Jason Davis](/t5/user/viewprofilepage/user-id/4603846) I recommend opening a ticket with the Atlassian support team and they can help you with this. Here is a link to the Jira Align support portal: <https://support.atlassian.com/jira-align/>


author: Jason Davis
body: Sam, has anything changed recently regarding the SQL Server database that would not allow us to connect from server but desktop would be fine? Just reaching here as we cannot find a solution internally. Thanks

comments: author: Sam Tsubota
body: [@Jason Davis](/t5/user/viewprofilepage/user-id/4603846) There hasn't been any changes to permissioning on EI. Does Alteryx Server require permissions to the master DB for SQL DBs? I've seen this before as an issue on another tool. With EI we don't allow permissions to the master DB.


Tags: alteryx

cloud

enterprise-insights
How to configure Auto scheduler to only schedule future dates?
Asked by Louise Heller:

Hi all,   

I'm using auto-scheduler to create a high level project schedule, selecting epics only to schedule at this stage.

<br />

However i'm running into an issue which i haven't been able to find the cause of; Auto-scheduler keeps assigning my epics to past dates (-2months).

Steps i've taken to address this:

- removed any prescribed dates

- removed any sprints

- set epic one start date to today

no luck with this so far, thanks in advance.


Answers:
author: Daniel Ebers
body: Hi [@Louise Heller](/t5/user/viewprofilepage/user-id/5060804)

by a short test in my Plan I was not able to reproduce it. Is it sure that for "Target Start" and "Target End" no dates are entered and is it also safe that Jira and the client PC are having the appropriate date set?

Best regards,  
Daniel

comments: author: Louise Heller
body: HI Daniel ,

I've confirmed that the Target start and end fields are empty and the Client PC is the appropriate date. this is on Jira Cloud, so i don't seem to be able to edit the date - but it is correct, i see this by the Advanced roadmap's orange; today marker.

So strange!


author: Daniel Ebers
body: [@Louise Heller](/t5/user/viewprofilepage/user-id/5060804) Strange, indeed. In case there won't be replies it could make sense to create a request with Atlassian Support, your plan should allow you to create a request.


Tags: advanced-roadmaps

cloud
Advanced Roadmaps Scheduling Based on Story Rank Rather Than Parent Epic Rank
Asked by Kent Simpson:

I have been working to configure my first Advanced Roadmap plan the past few days, which has seemed promising, but am running into trouble with the auto-scheduling functionality. I am using the Roadmap with Basic View, and Hierachy from Epic to Story. Auto-scheduling does not appear to be considering epic rank, but only story rank when scheduling.

Prerequisite work performed:

Created 3 epics, each with 4 stories within estimated at 5 days each. Epics were ranked top down on an epic Kanban board as higher, middle, lower, which is visible as Scope (rank) 1, 2, 3 on Roadmap.

The stories in backlog

Configuration:

Issue sources:

- Included 2 Sprint boards, each assigned to a different team (includes issues more

granular than epics. i.e. stories, tasks, change requests)

- Included 1 project (to pull the epics into Roadmap)

Has anyone seen similar behavior as above, or can recommend a configuration change to enable scheduling stories by their parent epic rank? As we are working with several teams, each team having their own Sprint board, we need to align teams to the product goal (which includes a prioritized epic backlog).

Thank you for your help. Please let me know if I can elaborate further.


Answers:
author: Daniel Ebers
body: Hi [@Kent Simpson](/t5/user/viewprofilepage/user-id/5118884)

welcome to the Atlassian Community!

While I am unsure if you use a Server/Data Center or Cloud deployment I spotted Suggestions with Atlassian which could correspond with what you are seeing.

* **Option to schedule by Epic rank rather than Story**   
  <https://jira.atlassian.com/browse/JPOSERVER-1842>  
  <https://jira.atlassian.com/browse/JSWCLOUD-19636>

Could you please review the entries and state if it is was you are seeing?

Thanks in advance!

Cheers,  
Daniel


Tags: advanced-roadmaps
Date Picker Custom field is not showing
Asked by Dante Peralta:

I have 6 date picker custom fields all of them created the same way and in the same screens BUT 2 of them are not showing values in Advanced Roadmaps even though they have values.

I already removed and added them again, validated the creation and screens where they appear and these 2 missing fields were setup exactly the same way as the other 4 showing.

I can provide screenshots if needed


Answers:
author: Daniel Ebers
body: Hi [@Dante Peralta](/t5/user/viewprofilepage/user-id/165288)

while not sure if it helps - could you please provide some screenshots?

The custom fields contexts, I assume, are set correctly as you state the fields hold values. So a wild guess would just be that there are other (duplicated?) custom fields with the same name in your Jira instance.

Cheers,  
Daniel

comments: author: Dante Peralta
body: [@Daniel Ebers](/t5/user/viewprofilepage/user-id/800113) thanks for your response. I'm adding screenshots below.

It is weird that even though the fields are in the same Field and Screen schemes, some are shown and others no. Also, if I edit the empty date field in AR the change is applied in the story but not show in AR

![issueAR.png](https://community.atlassian.com/t5/image/serverpage/image-id/235470iEDF6F58C6808DD33/image-size/large?v=v2&px=999 "issueAR.png")![issueDetails.png](https://community.atlassian.com/t5/image/serverpage/image-id/235471i572D853817A6021D/image-size/large?v=v2&px=999 "issueDetails.png")


author: Daniel Ebers
body: [@Dante Peralta](/t5/user/viewprofilepage/user-id/165288) Strange, indeed. In case there won't be replies it could make sense to create a request with Atlassian Support, your plan should allow you to create a request.


author: Naveen
body: [@Dante Peralta](/t5/user/viewprofilepage/user-id/165288) [@Daniel Ebers](/t5/user/viewprofilepage/user-id/800113)

I had the same issue a few days back.

*Field 1 is a date picker field and the search template is "Date/time range searcher".*

*Field 2 is a date picker field and the search template is "Date range picker".*

The values for Field 2 are displayed on AR and the values for Field 1 are not. Changed the search temple of field 1 to the same as field 2. After full re-indexing, the field 1 values are displayed on AR.

Hope this helps you.

-Naveen


author: Dave Mathijs
body: Hi [@Dante Peralta](/t5/user/viewprofilepage/user-id/165288) are they "shown" in the Field Configuration associated with that project?

comments: author: Dante Peralta
body: Hi. Thanks for your response. Yes they are


Tags: advanced-roadmaps
How to track estimated end date vs due date?
Asked by Daniele Tessaro:

Hello, for my project I'm using an Initiative/Epic/Story/Subtask type of hierarchy.

We don't care for sprints. We basically look at the Plan daily and try to understand how things are progressing toward the active stories.

Stories have a due date, that are somehow fixed in stone (when we want things to be delivered). And we keep estimates up to date daily, for each subtask, which rollup to stories. Stories also have an actual start date, that I'm ok manually setting in the story when we start working on it.

I would like to do something that is super simple and obvious, but it does not look like it is easily doable.

When I look at the plan every day I would like to see on the timeline when is a story projected to end based on the current estimate (Today + current estimate), and I would like to also see how the projected end date compares to the due date. Are we on track or not?

Basically I would like to see a bar that goes from Start Date to (Time.now + estimated). And within that bar a mark for the due date. Is it that weird?


Answers:
author: Daniel Ebers
body: Hi [@Daniele Tessaro](/t5/user/viewprofilepage/user-id/5116920)

hoping to have understood you requirement well I am wondering if the following could be of help:

* **Use custom dates in Advanced Roadmaps**   
  <https://support.atlassian.com/jira-software-cloud/docs/configure-which-dates-advanced-roadmaps-uses/>

If I understand it correctly you set a Due Date of, let us say, 01.02.2023 but you have another calculation like, Time.now (16.01.2023) + Estimate (which could be +14 days = 30.01.2023) - on the screen you'd then like to see both dates, 30.01.2023 AND 01.02.2023.

I cannot say right now if it works using the article above - would you mind testing it?

Cheers,  
Daniel

comments: author: Daniele Tessaro
body: Thanks [@Daniel Ebers](/t5/user/viewprofilepage/user-id/800113) , the thing is I don't have a field with the computed "expected end date". I guess I could setup some automation to automatically compute that field, although it would be tricky.

But even then, that solves half of my problem, in that I would like to see this expected end date in the gant chart, like some kind of marker, so I could easily tell when the expected end date is after the due date.

I guess what I don't understand is that this use case seems so obvious that I'm surprised there's nothing ready out of the box to do it. SO it must be me doing something weird?


author: Daniel Ebers
body: I found out, the "End Date" or "Due Date" can be set by auto-scheduling in Advanced Roadmaps (it depends which field you are using) and it is indeed referring to the estimations.

For marking an expected end date you could insert a "Release", this signalizes the date by a green line then, like so:

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/234999i34C26E67F2A29AE0/image-size/large?v=v2&px=999 "grafik.png")

Probably this article is also helpful:  
<https://community.atlassian.com/t5/Jira-Software-questions/Milestone-Markers-for-Jira-Advanced-Roadmaps/qaq-p/1402350>


Tags: advanced-roadmaps

server
Can't tag people in tickets
Asked by Alexandra Pentazou:

Hey all,

I have a very strange issue. When I reply in a ticket raised, I can't tag anyone. E.g. I will write [@Bob](/t5/user/viewprofilepage/user-id/94706) and no dropdown list will appear nor the name turns blue.

Let meknow if you know how to resolve this.


Answers:
author: Ste Wright
body: Hi [@Alexandra Pentazou](/t5/user/viewprofilepage/user-id/5116354)

To @ mention users, you need the Global Permission **Browse users and groups**

If you are a Jira Admin, you can check whether you have this permission:

1. Go to Settings (cog icon in top-right)
2. Select *System*from the drop-down menu
3. Select Global Permissions from the left-hand menu
4. Ensure you have access to the permission *Browse users and groups*- i.e you are a member of one of the Groups assigned to this permission

If you are **not**a Jira Admin, you should contact one of your internal Admins for more assistance - this might be your IT Team, or your Platform Support Team, etc.

For more information on Global Permissions, see this help page: <https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>

---

If this *does not*solve your issue, let us know so we can advise further :)

Ste


author: Callum Carlile _Automation Consultants_
body: Hi [@Alexandra Pentazou](/t5/user/viewprofilepage/user-id/5116354) , welcome to the Atlassian Community!

You will need to have the **Browse users and groups** global permission in order to use this functionality. You may need to get in touch with your site admin if you do not have this permission


Tags: advanced-roadmaps

mention

tag
Why does my advanced jira roadmap run so slowly?
Asked by Kitty Holloway:

Since I created the roadmap several months ago, it has consistently been running really slowly (not just when it is first opened0. I need to show my head of how to use this imminently-I really need help to speed up its functionality! I'm on Node 2


Answers:
author: Daniel Ebers
body: Hi [@Kitty Holloway](/t5/user/viewprofilepage/user-id/5115704)

the info:
> I'm on Node 2

suggests this could be a Data Center installation. In case you are not the system administrator responsible for "Node 2" I'd suggest taking that issue to them to review the dimensions of the node - perhaps it's running out of memory or there is some kind of incident going on, which should be inspected.

Cheers,  
Daniel


author: Joseph Chung Yin
body: [@Kitty Holloway](/t5/user/viewprofilepage/user-id/5115704) -

Hi Kitty:

Welcome to the community. Can you provide a bit more details on your ask? so, we can assist further.

Regarding to performance issues with AR for Jira Plans, it is often impacted by your issue source configuration setup.

Here is a kb on performance recommendations from Atlassian for your reference - <https://support.atlassian.com/jira-software-cloud/docs/performance-recommendations-for-advanced-roadmaps/> Although, it is for the Cloud env, but the concepts mentioned are also applicable against Server-based (i.e. Data Center) env.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


author: Ste Wright
body: Hi [@Kitty Holloway](/t5/user/viewprofilepage/user-id/5115704)

Is this in Cloud or Server/Data Center?

Do all other Advanced Roadmaps run slow, or just this one? And how large is the data source for this roadmap?

Ste


Tags: advanced-roadmaps

jira-software
use of logical operators in "View Settings" for components
Asked by Kurt.langstadlinger:

When i try to group by components in view settings the components are always combined with an logical OR.

How is it possible to use AND or other logical operators?

e.g. if i use component A and B all issues are shown which belong either to A or B.

I want to realize a view which shows all isues which belong to A and B.


Answers:
author: Kurt.langstadlinger
body: Is there a plan from Atlassian to bring this in a future release?


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, there's no way to do this, it's always done as an "or"


Tags: advanced-roadmaps
How to remove weekend in Jira Advance Roadmap Configuration
Asked by Anshuman Bakshi:

We are facing the below challenges and are looking to find a way to remove Weekends from Roadmap COnfiguration.

**Issue:** Weekends are not included in the days of delivery, so they are not counted. Planning the duration for task only includes weekdays.

**Solution:** Remove weekend in Jira Advance Roadmap Configuration


Answers:
author: Tessa Tuteleers
body: Hi [@Anshuman Bakshi](/t5/user/viewprofilepage/user-id/4750962) ,

your jira (and as such Advanced Roadmaps) version is important here.

* Advanced roadmaps \< 3.28: In the "old" planning view, you can choose the working hours in the administration section of the plan. (documented [here](https://confluence.atlassian.com/advancedroadmapsserver/configuring-working-hours-and-days-814212622.html))
* Advanced roadmaps 3.28 and later: Capacity is introduced in AR. You now need to add the capacity of your team per week to be able to plan the issues accordingly. (documented [here](https://confluence.atlassian.com/jirasoftwareserver/capacity-and-velocity-in-advanced-roadmaps-1044784184.html))

However, it is still possible to use the "old" version if you are already in the new view by going to your plan administration -\> Advanced -\> Planning interface -\> Disable improved interface. (However, this will stop being supported in the near future.)

Hope this helps!

- Tessa


Tags: advanced-roadmaps

server