youngmon/atlassian-qna huggingface dataset:
Ghost Draft Page in my Workspace
Asked by Maureen Herrera:

Hi everyone!

I am encountering an issue with a draft page in my personal workspace in Confluence. The page is titled "Email Brainstorm and Inspiration Hub."

Here are the details:

* The page appears to be a ghost page; I cannot click into it or move it.
* Although I created the page, it shows that I am not the owner.
* The issue seems to be specific to this page.

I have tried going to my Archives, duplicating and deleting the duplicate but the problem persists.

Has anyone else experienced this issue or have any suggestions for resolving it?

Thank you for your assistance!  
Maureen


Answers:
author: Kristian Klima
body: Hi [@Maureen Herrera](/t5/user/viewprofilepage/user-id/5585501) and welcome to the Community.

Is it like grayed hazy entry in the page tree that you can't click?

If so, that happens once in a while (to me it happened earlier this week). Those ghosts do linger for random periods of time once in a while but, from my experience, they go away.

comments: author: Maureen Herrera
body: It looks like the below! It is grayed DRAFT page, and when I right click into it you can see it does not identify me as the owner. Thanks for your help on this! ![Screenshot 2024-09-05 at 8.45.13?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345989i79444751805B172B/image-size/large?v=v2&px=999 "Screenshot 2024-09-05 at 8.45.13?PM.png")  

<br />

<br />

<br />

![Screenshot 2024-09-05 at 8.45.22?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345990i3E0B834E10E70714/image-dimensions/489x428?v=v2 "Screenshot 2024-09-05 at 8.45.22?PM.png")


author: Kristian Klima
body: Yeah, it's exactly like that :)

Just hangs in there. It always went away after a while on our site.


Tags: cloud

confluence-cloud
How can I make Confluence Questions available to everyone?
Asked by Mike Mellon:

I would like to open up questions to public where they can view and ask questions. How do I configure this?


Answers:
author: Mike Mellon
body: Got my answer here...

<https://answers.atlassian.com/questions/236409/can-i-open-up-confluence-questions-to-anonymous-users-just-like-i-can-do-with-confluence-spaces>


author: Mike Mellon
body: <https://answers.atlassian.com/questions/236409/can-i-open-up-confluence-questions-to-anonymous-users-just-like-i-can-do-with-confluence-spaces>


Tags: cloud

confluence

confluence-cloud
unable to upvote few "Questions" in the installed version.
Asked by Madhusudhan Matrubai:

Currently we are evaluating Confluence Questions and have the version : 1.0.239

I can upvote few Questions and some fail, and if clicked multiple times, the negative voting shows up that goes down upto -2.

As per the logs, this is what I can see..

{noformat}

2013-12-11 22:39:24,238 ERROR \[http-8585-14\] \[sf.hibernate.impl.SessionImpl\] execute Could not synchronize database state with session

-- referer: <http://xxxxxxxxx.intranet.xxxxxxxx.com:8585/questions/26673667/what-add-ons-should-be-installed-on-confluence->\| url: /rest/questions/1.0/vote/question/26673667/up \| userName: matrubhm

2013-12-11 22:39:24,246 ERROR \[http-8585-14\] \[common.error.jersey.ThrowableExceptionMapper\] toResponse Uncaught exception thrown by REST service

-- referer: <http://xxxxxxxxx.intranet.xxxxxxxx.com:8585/questions/26673667/what-add-ons-should-be-installed-on-confluence->\| url: /rest/questions/1.0/vote/question/26673667/up \| userName: matrubhm

org.springframework.orm.hibernate.HibernateSystemException: SQL insert, update or delete failed (row not found); nested exception is net.sf.hibernate.HibernateException: SQL insert, update or delete failed (row not found)

at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:597)

{noformat}


Answers:
author: Madhusudhan Matrubai
body: Sorry, received the email update on your comments today - Sep 15, 2014. Maybe one more bug with notification scheme.

Anyway we ended up dropping CQ due to various bugs at the time of our evaluation.


author: Julien H.
body: Thanks for reporting this. I've raised an issue for it: [](https://jira.atlassian.com/browse/CQ-529)<https://jira.atlassian.com/browse/CQ-529>

Could you add the full strack trace and the database you are using on the issue? Thanks
Can Confluence Questions Page be made publicaly visible?
Asked by Mario Juric:

Hi,

Is it possible to make the Questions page publicaly visible? At the moment, I can't find a way to let anonymous (not logged in) users see it, or have it indexed by the search engines.


Answers:
author: Nic Brough -Adaptavist-
body: This was asked and answered only a few minutes ago. <https://answers.atlassian.com/questions/236409/can-i-open-up-confluence-questions-to-anonymous-users-just-like-i-can-do-with-confluence-spaces>

comments: author: Mario Juric
body: Ah, I see! Thanks!

I look forward to this being implemented (we're currently choosing between AskBot and Questions for a public-facing Q\&A forum, and miss this feature in Questions).


author: BillA
body: Mario, if you're willing to discuss your requirements and use cases with me I'd be keen to hear them. bill at atlassian is my email. Bill - Confluence Questions Product Manager.
Can OSQA data be imported into Confluence Questions?
Asked by dchisholm:

We are already running OSQA internally. Is there any mechanism to import data from it into Confluence Questions?


Answers:
author: BillA
body: We're looking into an importer at <https://jira.atlassian.com/browse/CQ-452>. We're also working on a REST API that you could also use for the migration. See <https://jira.atlassian.com/browse/CQ-376>

comments: author: dchisholm
body: Thanks for the update. I'm watching those issues.

This would be a deal maker/breaker for us. Our OSQA instance is internal now, but we plan to productize it and make it public. If there was an import solution, then the cost of CQ would be easily justified by avoiding the cost of productizing OSQA. However, the cost of manually moving content would outweigh the productization effort.
Why does Confluence Questions submit calls to Google Analytics?
Asked by Jorge:

When I visit Confluence Questions plugin it shows that something is transferring to [](http://www.google-analytics.com.)[www.google-analytics.com](http://www.google-analytics.com).See the picture.

Why is that? and how do I turn it off?

![](../../../upfiles/Google_Analytics.PNG)

**---updated**---

Also shows "Connecting to..."

![](../../../upfiles/Google_Analytics2_1.PNG)


Answers:
author: Mick Davidson
body: Jorge,

That's odd, it worked for me when I tried it again: [](https://confluence.atlassian.com/download/attachments/407724483/Atlassian%20Beta%20Testing%20Terms%202013%2009%2025.doc.pdf?version=1&modificationDate=1380306151607&api=v2)[https://confluence.atlassian.com/download/attachments/407724483/Atlassian%20Beta%20Testing%20Terms%202013%2009%2025.doc.pdf?version=1\&modificationDate=1380306151607\&api=v2](https://confluence.atlassian.com/download/attachments/407724483/Atlassian%2520Beta%2520Testing%2520Terms%25202013%252009%252025.doc.pdf?version=1&modificationDate=1380306151607&api=v2)

Maybe the break in the one above didn't help. :)

comments: author: Jorge
body: The why question is now answered thanks!


author: Mick Davidson
body: Yes, but I think that it would have been helpful to know without finding out by accident.

I'm sure Atlassian has done it for the best reasons, but it might present some security issues for sites like ours that are totally private for very good reasons.

Cheers.


author: Jorge
body: I checked the FROM and TO. And got another one that just says "Connecting to..."


author: Jorge
body: Hi Mick, could you resend the link? PAGE NOT FOUND


author: Mick Davidson
body: It talks about this here: [](https://confluence.atlassian.com/download/attachments/407724483/Atlassian%20Beta%20Testing%20Terms%202013%2009%2025.doc.pdf?version=1&modificationDate=1380306151607&api=v2)[https://confluence.atlassian.com/download/attachments/407724483/Atlassian%20Beta%20Testing%20Terms%202013%2009%2025.doc.pdf?version=1\&modificationDate=1380306151607\&api=v2](https://confluence.atlassian.com/download/attachments/407724483/Atlassian%2520Beta%2520Testing%2520Terms%25202013%252009%252025.doc.pdf?version=1&modificationDate=1380306151607&api=v2)

See section ten. This says, in a nutshell, that GA is being used to gather data to help improve the user experience. it doesn't say that this will stop once Questions is out of beta, so Atlassian need to address that.

Cheers.


author: Mick Davidson
body: I've just tried this on ours and have the same thing happen. I also noticed that is says 'transferring FROM' not 'to'.


author: Mick Davidson
body: Good question.

Also, what happens if your instance, like ours, is not open to the public and hidden behind the firewall? Does the data still get sent. If not, does not sending the data have any knock-on affects?


Tags: confluence

confluence-administration
Confluence questions pricing
Asked by Stefan Ernst:

Hello,

I just had the chance to review Confluence Questions pricing via UPM. Now is this the final pricing or the early bird pricing? If its the early bird pricing, whats the final, or how long is early bird pricing valid?

many thanks


Answers:
author: john
body: Hello Stefan,

Thanks for your interest in Confluence Questions beta. There was a slight bug in the pricing display on Marketplace so it was displaying the banner indicating it is 25% off, but the prices displayed were the full price.

That has been fixed. Marketplace is now displaying the correct prices - 25% off the list price. For example, the discounted price is $450 for the 25 user tier (list price is $600).

You can see all of the pricing on Marketplace here: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions>

Thanks,

John

comments: author: Stefan Ernst
body: Thanks John, do you have information on how long early bird pricing will be available? Can Atlassian Experts purchase early bird licenses for us?


author: john
body: Stefan,

Yes, Experts can purchase licenses at the early bird rate. Please contact the Expert you work with for more information.

UPDATE: Early bird pricing will be available through December 31.


author: JohnA
body: Hi Stefan,

I believe that the prices quoted on the Marketplace are the intended prices for the plugin: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions>

However, as it also says on the site there is a 25% discount for early adopters, and when you go to the purchase page it actually offers you a slightly reduced price, (which appears to be a 25% discount), as you can see here: <https://www.atlassian.com/purchase/addon/com.atlassian.confluence.plugins.confluence-questions>

I don't know at this stage when the discount will end, but if you are running Confluence v5.3 or above, (which is the earliest version CQ supports), and you want to enjoy CQ at a discounted rate then I would recommend piurchasing ASAP to take advantage of the discounted price.

All the best,  
John

comments: author: Stefan Ernst
body: ah I see.

I'm not getting the 25% discount pricing for reasons I don't know. I see the regular price also during checkout.


author: Peter Van de Voorde
body: Hi Stefan,

I think this is more a question for the Atlassian sales team, they can be contacted here : [sales(at)atlassian.com](http://sales%28at%29atlassian.com)

Best regards,

Peter


Tags: confluence
Questions plug-in and Karma
Asked by darcfinn:

Hi,

As they are very connected, will Questions plug-in be bundled with Karma-like functionality, or will they be delivered as separate plug-ins?

Regards, Dagfinn


Answers:
author: BillA
body: Confluence Questions has a reputation system where users are currently awared points when their answers get voted up by the community. We'll be extending the reputation system to incorporate more things like downvotes and accepted answers among other things. You can see the docs for the current behaviour at <https://confluence.atlassian.com/display/QUESTIONS/Votes+and+Experts>.
Confluence Question - No nofication in workbox notication?
Asked by HungD:

Look like I dont receive any notication into workbox for the question plugin, I am expecting notification when:   
- My name is mentioned in a post  
- A Topic I am following

- A new answer/comment to a question I am participating


Answers:
author: BillA
body: We haven't implemented this yet but we're tracking it at <https://jira.atlassian.com/browse/CQ-172>
Replacing Community Bubbles with Confluence Questions
Asked by Henrik Ros?n:

Hi,

We're using Confluence quite a lot for software product development, documentation etc. Latest addition is to add a forum to discuss product matters. The only thing we found then was the Community Bubbles plugin from Adaptavist. By then it was free (we're still on 4.2) but now when we think about upgrading Confluence we bump into two "issues". First of all Adaptavist have splitted the plugin into two different parts where one is free and one comes with a license cost. :-( Secondly Atlassian have introduced Confluence Questions BETA which basically does the same thing but nicer and better.

Some questions:

1. Anyone who have or have thought about if it is possible to migrate data from Community Bubbles to Confluence Questions? They are basically both Confluence pages I guess?
2. Have anyone really understood what you should pay Adaptavist for? For me it seems like they just splitted the plugin but it has same limitied documentation and no new features. It also lags behind the Confluence upgrades (currently supporting 5.2.5). What would I pay for?

Thanks and regards,

/Henrik


Answers:
author: Ernest Warren
body: Hi wondered if you tried the migration. Like you our upgrades are constantly held back by the community bubbles plug in. We bought the paid version of forums but couldn't upgrade to use it since we still needed the community bubbles to be compatible with the upgrade.
Is Confluence Question plugin for opensource?
Asked by Hung Dinh:

I need to do some costomization of the plugin, and if the answer is YES, where can I download the source file?  

PS: I have been thinking that all of Atlassian products are open source


Answers:
author: BillA
body: It's not open source per se (i.e. you don't have the rights to redistribute it) but, in conjunction with our [standard practice](https://www.atlassian.com/licensing/purchase-licensing#payments&refunds-4), customers will be granted access the source code once they purchase the product. We'll make this available once we ship 1.0 after the new year. Please watch [CQ-436](https://jira.atlassian.com/browse/CQ-436) for updates.


author: BillA
body: What customisation are you needing to do? Perhaps it's something we should build into the product.


author: Nic Brough -Adaptavist-
body: No. Most of Atlassian's core products are NOT open source, and that includes Confluence Questions.

You are entitled to a copy of the source code if you have a commercial licence - that enables you to do customisations, but you absolutely can not share the code you download (or release products etc). You can log in to my.atlassian to download that source

comments: author: Hung Dinh
body: Thanks Nic,  
We can access the sourcecode with Open Source License as well right?


author: Nic Brough -Adaptavist-
body: I don't actually know about the Open Source licence. I don't think it does offer you the source, but I'm not sure.

You should be able to get the source from your my.atlassian account, so if you can't see the "download source" link under the licence, I'd say not.
WHEN does Questions Beta go Alpha
Asked by darcfinn:

We really like the Questions plugin and look forward to installing it on our Confluence OnDemand site. What we would like to know is WHEN you are planning to go out of BETA? Two months, two years?


Answers:
author: john
body: Hello Dagfinn - Confluence Questions 1.0 will be released in early 2014. We hope to have it available in OnDemand before then with pricing available for purchase.

comments: author: john
body: Hello Dagfinn - just a note that Confluence Questions is out of beta. You can learn more about the product on [](https://www.atlassian.com/software/confluence/questions)[atlassian.com](http://atlassian.com).


author: darcfinn
body: Yes, of course, that was my thinking... :)


author: Martin Cleaver
body: By the way, Dagfinn, you mean "get released" not "go Alpha". An alpha occurs before beta, and is an experimental and often very unstable form not suitable for outsiders.
Remove "Got Feedback?" widget in Confluence Question plugin
Asked by Hung Dinh:

How can I remove this out of my question system. I think this widget should display to admin only  

<br />

![](http://content.screencast.com/users/hungdv/folders/Snagit/media/30eed26e-cf2d-4b4c-82a6-429921f25b91/10.31.2013-18.57.png)


Answers:
author: Rachel Robins
body: Hi Hung,

Confluence Questions is currently a beta release. The Give Feedback panel enables all users to easily give us feedback on the beta which will help us improve the product ready for version 1.0.

I am not aware of a way to remove the Give Feedback panel during the beta.

comments: author: BillA
body: correct. we'll remove it after we're out of beta.


author: Hung Dinh
body: Thanks Bill \& Rachel for the update, in the meantime, we can add following codes to the StyleSheet  

.aui-page-panel-sidebar.cq-page-panel-sidebar {

display: none;

}
Search in Atlassian Questions
Asked by Mick Davidson:

Hello,

Can anyone @Atlassian give me any info about the search functionality in Atlassian Questions please?

We're going to trial the beta but the first question was "How good is the search?". We couldn't answer that in much detail. However the following page has some info, is there any more detailed?

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions>

Cheers.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Questions and Answers will be indexed along with every other Confluence content and will be shown in search results everywhere. For example, dashboard, activity streams, search pages, quick search etc.

I would say, searching is pretty good from what I see although I admit that I haven't tried it in a production setup.

comments: author: Mick Davidson
body: Jobin,

Thanks for your info and speedy response. :) Is it possible to search the Questions area only? I.e. not include/exclude content from all the other spaces we have.

Cheers.


author: Jobin Kuruvilla [Adaptavist]
body: You can limit the type only to Questions when you search, if that is what you meant!


Tags: confluence

search
Where can we download the Questions beta for Confluence?
Asked by roy_lyons:

Our Confluence administrator asked me where to get ahold of the Beta. I was at Summit and was told that we could try out the Beta...


Answers:
author: john
body: Hey Roy -

You can sign up for the beta at <https://www.atlassian.com/questions> and it will give you the download link to Atlassian Marketplace.

Enjoy the beta and thanks for coming to Summit!

John

comments: author: BillA
body: note that it requires Confluence 5.3.
can the service desk customer portal be linked to *both* a knowledgebase and confluence questions?
Asked by Chris Chris:

It'd be great to link not just to howto's, but also FAQs.


Answers:
author: john
body: Not currently. You can link JIRA Service desk and Confluence knowledgebase, but Confluence Questions is separate. Confluence Questions is still in its beta period so additional features and integrations will be added for the final product.


author: BillA
body: Great idea! I've filed a ticket for you at <https://jira.atlassian.com/browse/JSD-35>


author: Chris Chris
body: Sure Matt.

The customer portal is awesome, in that i can ask a question and it pops up How To's or Troubleshooting guides, but a lot of teh knowledge is in the new Confluence Questions module that you just rolled out. I ask questions there all the time, and people answer. Lots of people have the same question as me. Rather than direct users to two different places -- Customer portal and questions, direct them to one and have it search both.

I.e. if someone has a question on how to combine the contents of two lists on python, there may not be a "knowledge base wiki" article on that, but someone likely answered that on Questions. In fact, the knowlegebase itself on the wiki has a place to post frequently asked questions, but it'd be awesome to have that populate with the most frequently asked questions :)


author: Matt
body: Chris, we'd love to learn more about your specific use case and what you'd expect from such an integration. If you could elaborate on how you'd expect the three to work together that would be awesome.
does atlassian has some forum web application like 'answers.atlassian.com' ?
Asked by fabby:

does atlassian has some forum software like 'answers.atlassian.com'?


Answers:
author: Renjith Pillai
body: <https://answers.atlassian.com/questions/35106/is-atlassian-answers-available-for-my-company-i-d-like-to-use-it-as-a-knowledge-base>


Tags: application

forum

web
Will the new Confluence Questions product be suitable to support public (outside the enterprise) questions as well?
Asked by Matt:

We are assessing AnswerHub right now to facilitate Q\&A from external customers. Will Confluence Questions work like Answers does for Atlassian?


Answers:
author: David Leder
body: I went to the Atlassian Summit last week and went to a seminar on both Questions and Answers. The basics is that Answers is made for an external audience like customers while Questions is made for an internal audience. Questions integrates with Confluence and aids in your internal documentation process. There will also be ways in the future to associate questions in the Questions product with specific spaces.

comments: author: Matt
body: Interesting. Thanks for sharing what you heard. I guess we'll have to wait for Answers to become an actual product from Atlassian, which seems inevitable to me.

Did anyone ask that question in the Answers session?


author: David Leder
body: Unfortunately, they did not. The focus was much more on Questions.


author: Jobin Kuruvilla [Adaptavist]
body: I am sure it will. But you need to have a login for the external customers as well.


author: Christopher Webster
body: +1


author: Sean Richards
body: Any chance we could get an update on the status of this? We are looking at Confluence Questions to handle our customer community Q\&A, so external customers can answer questions from other customers.Can Conf Questions do this?


author: BillA
body: Okay. Thanks. First half of next year is the goal for migrating Atlassian Answers over to Confluence Questions but we don't have a definite date.


author: Matt
body: We don't have a particular list of requirements Bill, we just like how Answers works for Atlassian and would like to offer the same general functionality and clean look to our customers.

Simplicity and consistancy are of value, which is why a solution from Atlassian would have a big leg up over the competition for us, given the fact we use so many of your products already.

Any ballpark on when this migration might happen?


author: BillA
body: What kind of "public" features are you looking for? Our plans are to migrate [Answers.atlassian.com](http://Answers.atlassian.com) over to Confluence Questions (from OSQA) so we need to make this work for ourselves at Atlassian in an external environment.


Tags: cloud

confluence

confluence-cloud