invalid license
Asked by MASAHIRO_KOREYASU:

Issue {#toc-hId-1703753984}
---------------------------

* click "Convert Page to Blog"
* display dialog "This plugin has an invalid license. Please contact your Confluence administrator"
  * no error logs

Environment {#toc-hId--848402977}
---------------------------------

* Confluence 5.7.1
* Confluence Blog Tools 2.1 (purchased)
  * expire 2016/04/01


Answers:
author: Rodrigo Girardi Adami
body: Hi Masahiro,

Do the plugin license type and number of users are equal to Confluence license type and number of users?

I ask this because if they are different, Confluence won't accept the plugin license.

If Confluence is for +10000 users commercial, the plugin must be for +10000 commercial as well. Can you check that?

cheers,

Rodrigo


author: ACL
body: Hi, the other day we upgraded to v 3.5 and we started seeing this problem.

We are running Confluence 6.0.2. Please advise.


author: KC Integrations
body: Hello,

I believe this issue has been resolved, please grab my latest version 2.2.

If you still have issues, please repost to this thread.

Chris


author: KC Integrations
body: Hello,

I am the Vendor and someone just raised a support ticket with me and pointed me to this thread. This is the first I have heard of this and will investigate now. I hope to have an update to you soon.

Cheers

Chris


author: Giuliano C.
body: Hi Masahiro,

As we can see that even changing the license key to be used by the add-on is displaying the same issues, to not consume so much time from our side, I will suggest you to either contact the [add-on vendor](https://marketplace.atlassian.com/vendors/1211876) or you can go through our support channel (<https://support.atlassian.com>) and open a case with the Customer Advocates project, which will be responsible for licenses details with Confluence.

Hope it helps ya!

Cheers,

Giuliano


author: MASAHIRO_KOREYASU
body: Hi Rodrigo.  
Thanks for reply.
> Do the plugin license type and number of users are equal to Confluence license type and number of users?

### confluence and plugin license type {#toc-hId-1507240481}

Yes, those types are equal.

image2015-4-3 16:7:21.png

image2015-4-3 16:9:6.png

### evaluate license {#toc-hId--1044916480}

I change plugin license type to evaluate(unlimited license)  
But same error happen.

image2015-4-3 16:16:59.png

image2015-4-3 16:16:10.png  
[](https://community.atlassian.com/t5/Confluence-questions/invalid-license/qaq-p/422873?attachment-id=6506){#link_1188a7f06ce639}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71718/1/image2015-4-3%2016%3A16%3A59.png){#display_1188a7f06ce639_0}  
[](https://community.atlassian.com/t5/Confluence-questions/invalid-license/qaq-p/422873?attachment-id=6507){#link_1188a7f06ce639_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71718/2/image2015-4-3%2016%3A9%3A6.png){#display_1188a7f06ce639_2}  
[](https://community.atlassian.com/t5/Confluence-questions/invalid-license/qaq-p/422873?attachment-id=6508){#link_1188a7f06ce639_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71718/3/image2015-4-3%2016%3A7%3A21.png){#display_1188a7f06ce639_4}  
[](https://community.atlassian.com/t5/Confluence-questions/invalid-license/qaq-p/422873?attachment-id=6509){#link_1188a7f06ce639_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71718/4/image2015-4-3%2016%3A16%3A10.png){#display_1188a7f06ce639_6}


Tags: addon-net.kentcom.confluence-blog-tools

confluence-administration