Confluence not working
Asked by vpisarev:

Hi, dear!  

Our server confluence is not availible now - <https://confluence2.direct-credit.ru/>  

Bug report:

Oops - an error has occurred {#toc-hId--1297242615}
---------------------------------------------------

[![logo](https://confluence2.direct-credit.ru/images/logo/confluence_48_white.png "Confluence")](https://confluence2.direct-credit.ru/)System Error {#toc-hId-1190270218}
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](https://confluence2.direct-credit.ru/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](https://confluence2.direct-credit.ru/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](https://confluence2.direct-credit.ru/)

### Cause {#toc-hId-1880831692}

org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp  
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:605)

caused by: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp  
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:198)

caused by: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp  
at java.base/java.net.URLClassLoader.findClass(Unknown Source)

#### Stack Trace:\[hide\] {#toc-hId--1723574130}

```
org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp	at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:605)	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:423)	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)	at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)	at com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:34)	at com.atlassian.confluence.tenant.TenantGate$4.call(TenantGate.java:238)	at com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:36)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:59)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)	at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:42)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1594)	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)	at java.base/java.lang.Thread.run(Unknown Source)Caused by: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp	at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:198)	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:414)	... 153 moreCaused by: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp	at java.base/java.net.URLClassLoader.findClass(Unknown Source)	at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)	at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:59)	at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:159)	at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:193)	... 154 more        
```

### Referer URL {#toc-hId--1734077234}

Unknown


Answers:
author: Nic Brough -Adaptavist-
body: The usual cause of this is that your server has run out of disk space. You'll need to check that, make or add some space and then restart Confluence.

comments: author: vpisarev
body: Thank you, it helped!


Tags: confluence-server

server