youngmon/atlassian-qna huggingface dataset:
I cannot seem to find the Office connector to install in the Connfluence Cloud version we have.
Asked by Kanchana Jayasuriya:

I cannot seem to find the Office connector to install in the Connfluence Cloud version we have.


Answers:
author: Daniel Eads
body: Hello Kanchana, welcome to the Community!

Confluence Cloud doesn't use the Office connector like you may have experienced with Confluence Server. Instead, when clicking the "Edit with" option in a preview, users will see the option to install the Atlassian Companion if they don't have it already:

![image2020-4-6_13-16-58](https://community.atlassian.com/t5/image/serverpage/image-id/114862i170C164EFF3775DD/image-size/large?v=v2&px=999 "image2020-4-6_13-16-58")

From there, files should open in the native application on the local computer (Word for docx, Excel for xlsx, etc). When the file is saved, it will re-upload to Confluence Cloud as a new version of the attachment. No Office Connector app required.

Cheers,  
Daniel

* Additional reading: [Edit an attached file](https://support.atlassian.com/confluence-cloud/docs/edit-an-attached-file/#Editfiles-companion)

comments: author: Kanchana Jayasuriya
body: Thanks Daniel. I did try this option. Unfortuantely I only get the option to download for Mac.

even with the updates are completed in either word or excel, they updated file doesn't seem to re-upload the file to Confluence and none of the updates get saved either.


author: Daniel Eads
body: Yes, I have seen some browsers fail to show the download buttons correctly. Another way to get the Windows installer is by going here:

* [Install Atlassian Companion](https://confluence.atlassian.com/doc/install-atlassian-companion-992678880.html)

and clicking the direct download link for Windows

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/117598iA8FAEF0F4BD55531/image-dimensions/450x237?v=v2 "image.png")


Tags: cloud

confluence-cloud
Anchor link text automatically changes periodically
Asked by Krista Lilly:

I have many (maybe 30) anchors at the top of a page that link to appropriate sections in a long document to prevent lengthy scrolling. Every now and then when I go to edit the page (and not even editing anything to do with the anchor), the anchor link text at the top changes description to include the name of the title page. So for example, from 'Nevus' text to 'Name of Title#Nevus'. Sometimes this happens immediately when I click Edit, so I haven't made any changes to the page yet. To *fix* the problem, I must edit each link in the Advanced tab, removing the name of title page from the Link text. What is causing this?


Answers:
author: Bill Bailey
body: I have seen something like this when users were trying to copy and paste mentions, the links were getting replaced with a default link to the page. Have you searched to see if a bug has been filed? If not, please file a bug

Also, I would recommend getting the source editor plugin (in the marketplace). It is very useful in helping to both debug and more easily fix these issues (for example, it support RegEx). It would make fixing this less annoying. ;-)

comments: author: Krista Lilly
body: That's it, thanks! Atlassian bug - <https://jira.atlassian.com/browse/CONFSERVER-51690>


Tags: anchor

confluence-server

link

server
How to restore deleted Calendar
Asked by Hilda Martin:

A calendar has been deleted form our site. It was accidentally not exported prior and we're wondering if it is possible to restore it somehow as it is very important.

Thank you!


Answers:
author: Hilda Martin
body: To anyone who needs help with this - You can follow Daniel's advice if my solution which is quicker is not an option for you. **You cannot restore the calendar unless you have a back up of the calendar itself.**

**++BUT++** Contacting a user/staff member who was watching that calendar should do it. They should have received a copy of the calendar as Atlassian (luckily) sends everyone watching the calendar a copy of the deleted calendar. Once they send it to you, you should be able to download and import that file! Hope this helps.


author: Daniel Eads
body: Hi Hilda,

Unfortunately there's not a recovery option for calendars in Team Calendars. [A feature request](https://jira.atlassian.com/browse/CONFSERVER-50135) was opened for such a thing, but eventually was closed due to limited interest.

One thing that comes to mind is database backups - if your database is backed up on a regular basis, it would be possible to restore the data (via database backup) to a staging/development Confluence instance and export the calendar from the other instance. A couple things to note are that you'll want to ensure mail is disabled for any instance you set up for recovery and that the base URL in Confluence itself will need to be changed after restoration, as that value for Confluence is stored in the database.

Cheers,  
Daniel

comments: author: Hilda Martin
body: Thank you Daniel! That was the option we were going for actually but another option seemed to work faster with much less to do! I posted it in the comments!


Tags: server

team-calendars-for-confluence
Training for Confluence, not Cloud-based.
Asked by Selma Cuellar:

I work for a government agency and we use Jira and Confluence. I only use Confluence, but would like to learn more. We don't use the Cloud-based Confluence, we log in from our agency. I'm looking to get additional training, since cloud-based is different than the Confluence we support. The videos on YouTube are OLD, I also train with LinkedIn, but they work off of the cloud-based Confluence? Help!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Selma Cuellar](/t5/user/viewprofilepage/user-id/4131626) ,

Last year we posted two Confluence video courses on YouTube:

* [Quick Start for Confluence](https://www.youtube.com/playlist?list=PLRpx9wuFqlzHWzFNthGvASXGzEKAjXYGb): basic things for novice Confluence users, 8 videos, 15-20 min each;
* [Advanced Permission and Security Management in Confluence](https://www.youtube.com/playlist?list=PLRpx9wuFqlzFokAJdzlLM-1t7SMiwcO96): for power-users, space administrators and novice Confluence administrators, 6 videos, \~20 min each.

The courses were made in the Server/DC environment (not Cloud).


author: Matthew Stublefield
body: Since you have Jira, I wanted to let you know that the [Learn for Jira](https://marketplace.atlassian.com/apps/1221348/learn-for-jira?hosting=server&tab=overview) app has Confluence training as well.

There's also [Atlassian University](https://www.atlassian.com/university/training), which has training for Server/DC for both Jira and Confluence, available both live and on-demand video.

And last, there is both Jira and Confluence training on Udemy that I'm familiar with, so if LinkedIn Learning aren't meeting your needs, you could check out Udemy.

Full disclosure: I'm the PM for Learn for Jira and we have our training available on Udemy too.
Unable to access - Internal server error
Asked by Francesco Bianco:

I've succesfully created an Atlassian account, but I can't access a cloud Confluence istance: I'm receiving an Internal server error ("Something went wrong! Please try again in a few minutes. An unexpected error occurred" kind of message) every time I try to log in.

<br />

![Atl-ISE.PNG](/t5/image/serverpage/image-id/114794iEB16196828656273/image-size/large?v=v2&px=999 "Atl-ISE.PNG")


Answers:
author: Daniel Ebers
body: Hi Francesco,

welcome to the Atlassian Community.

Sometimes it take a few minutes for the cloud site to be installed completely. Is the problem still persisting or are you meanwhile able to use Confluence?

Cheers,  
Daniel


Tags: cloud

confluence-cloud
Jira macro in Confluence not pulling in original estimate and remaining estimate
Asked by Pranav Dubey:

Hi,

I have imported data via a JQL into my confluence page and then selected the columns SUM(original estimate) and SUM(remaining estimate) for display, however, I do not see any data getting populated for them. The same JQL shows data in JIRA when selected.

Any suggestions on what could be wrong?


Answers:
author: Diego
body: Hello [@Pranav Dubey](/t5/user/viewprofilepage/user-id/4131229) !

This is a known bug that has been closed by Atlassian so the focus could be on the upcoming roadmap for all Confluence users.

You can check the bug report here:
> * [***++\[Confluence Cloud\] Some JIRA time tracking estimate fields are shown as blank in JIRA Issues macro++***](https://jira.atlassian.com/browse/CONFCLOUD-32757)

Let us hear from you!

comments: author: Pranav Dubey
body: Thank you [@Diego](/t5/user/viewprofilepage/user-id/1188952) , I am using these fields to track actual efforts remaining for my team. This gives me a clear idea of whether we will be able to achieve a said feature in a given time frame or not. I have gone through the comments on the bug and understand that this is low priority.

Confluence is really great especially for me when I integrate it with JIRA and use its strength to perform our planning. I would appreciate if this can be reopened and addressed.


Tags: cloud

confluence-cloud

macro
Adding separators in Page Properties report
Asked by Shubham Kumar:

Hello,

Is there a way to add vertical grids in a Page Properties report macro.

While the rows have a line separator by default, there isn't one to separate the columns.

Is there a setting or a workaround how this can be done?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Shubham Kumar](/t5/user/viewprofilepage/user-id/4130980) ,

Check if the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app is installed for your Confluence instance. The [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro can do the trick: just wrap your Page Properties Report macro into its body and don't apply any settings.

Plain PPR:

![PPR 6.png](https://community.atlassian.com/t5/image/serverpage/image-id/114760iA93BF2784DD8E989/image-size/large?v=v2&px=999 "PPR 6.png")PPR with Table Transformer:

![PPR 5.png](https://community.atlassian.com/t5/image/serverpage/image-id/114761i42B68EE58C180867/image-size/large?v=v2&px=999 "PPR 5.png")


Tags: confluence-server

server
how to list all jira open issues in confiforms
Asked by ayush bhardwaj:

Hi Am trying to create a form where i can list all the jira issues of a project by allowing user to enter a project details only


Answers:
author: Alex Medved _ConfiForms_
body: Hi

ConfiForms is **not a viewe**r for your Jira issues and it can show the data stored in a form, not elsewhere else

Alex


Tags: cloud

confiforms

confluence-cloud
How to get rid of external Confluence site in my account
Asked by ?ystein Holvik Johnsen:

At some point or another I've tested something related to Bob Swift Atlassian apps. And now the site bobswift.atlassian.net is added as a Confluence site in my account. How can I get rid of this?

![2020-10-19 11_05_02-2.jpg](/t5/image/serverpage/image-id/114733i64247E5048E0E1B3/image-size/large?v=v2&px=999 "2020-10-19 11_05_02-2.jpg")


Answers:
author: David at David Simpson Apps
body: Hello, I have exactly the same with [brikit](https://www.brikit.com/), and can't get rid.

It seems that whenever you create a support ticket on someone else's Atlassian Cloud Jira Service Desk instance, Atlassian conveniently add that instance to the hamburger menu.

There appears to be no way to get rid of these entries.


Tags: cloud

confluence-cloud
Listing all artefacts in a menu format for our customers (using JSD)
Asked by michelle_bouvard:

Hi Everyone,

Hoping you can help! We have set up our Customers with Jira Service Desk and we would like to start using Confluence. We have uploaded many documents but Customers can only access them if they know they artefact name (or label) which is not really user friendly.

Is there a way to display the list of artefact titles on the left hand side so Customers can easily see what documents have been uploaded and then click on the title as a link to access the document?

Hope someone can help! Thank you!


Answers:
author: Diego
body: Hello [@michelle_bouvard](/t5/user/viewprofilepage/user-id/4130810) !

I believe that when you say artefacts and documents you mean files that have been attached to Confluence.

If that is indeed the case, you can create a page to display specific (or all) attachments in a space by using the Attachments Macro. Here we have more details on this macro:
> * [++***\[Confluence Cloud\] Insert the attachments macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-attachments-macro/)

Let me know if this helps you or if I missed the mark with my interpretation!


Tags: cloud

confluence-cloud
Customize Macro Toolbar
Asked by Terje R?stum:

I'm trying to create a dynamic macro and was wondering how i can customize/extend the toolbar of that macro when editing a confluence page. Can't seem to find any information on how to do that. In the html code referred to as "floating toolbar".

![Screenshot 2020-10-19 at 10.42.33.png](/t5/image/serverpage/image-id/114731i9D69C09F173F6C1D/image-size/large?v=v2&px=999 "Screenshot 2020-10-19 at 10.42.33.png")


Answers:
author: Sven Schatter _Lively Apps_
body: This is not possible for Connect macros. Only native Confluence macros written by Atlassian can do this.

Cheer,  
Sven

comments: author: Deepak Sharma
body: Is it possible now to have an inline box in the toolbar?


Tags: cloud

confluence-cloud

macro
Dashboard to view full project
Asked by Ali Tooq:

We are trying to create a holistic view of a project.

Our project will start by creating a product requirement in confluence and the same will be shared with multiple departments for their inputs, review and approvals. Currently this stage fully managed by confluence workflow.

Once the documentation part completed, We will open a new Epic/Initiative on Jira to manage the project. In this stage we are planning to use advanced road map for better tracking of the projects.

The main challenge for us is on how to view the whole process for all projects on a dashboard.

We need to see all the projects created with their statuses on both Jira and Confluence in one screen in order to have a holistic view on our projects.

We have searched for multiple solutions without luck. We appreciate your help on the same.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Ali Tooq](/t5/user/viewprofilepage/user-id/4130753) ,

We can recommend our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

It works with the [Page Properties Report](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+the+Page+Properties+Report+macro) and [Jira Issues](https://docs.stiltsoft.com/display/public/TFAC/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro) macros pretty well and allows you to filter/aggregate your data and create visualized dashboards right in Confluence.

Besides you can amplify your Page Properties Report macro with the [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=cloud&tab=overview) app - make it an [interactive](https://stiltsoft.com/blog/2020/09/interactive-page-properties-reports-in-confluence-cloud/) one and change statuses on the fly.


Tags: advanced-roadmaps

cloud

confluence-cloud

jira

workflow
Issue with ajax request
Asked by GrBr:

Hello,

I am currently learning to code for Confluence and I am hitting a bit of a wall that nobody can help me with, so here I am. I am trying to do a simple Ajax request to get a piece of information from our API, and I know my URL works (Postman validated), but nothing comes out of the request, as if it never went into the "done" part.

```
function getTestVersionText(templateData) {
    var final_value;
    var myurl="url_that_works"

    AJS.$.ajax({
        dataType: 'json',
        url: myurl,
        async: false
    }).done(function () {
        final_value = response.issues[0].key;
    }).error(function (xhr, status, error) {
        displayErrorMessage("error_message_tailored_for_company");
    });
    return final_value;
}
```

Anything that jumps to your eyes as to why this wouldn't work ? If I make the function just return a value directly it shows on the page, so the xml and mapping xml/js page are ok.

Thank you


Answers:
author: David at David Simpson Apps
body: You were missing a reference to response for a start.

Try something like this:

```
function getTestVersionText () {

  var yourUrl = "/some/path/that/works"

  AJS.$.ajax({
    url: yourUrl,
    type: "GET",
    dataType: "json",
    success: function (response) { 
      // callback here
      console.log('success', response);
    }, 
    error: function (xhr, status, error) {
      // callback here
      console.error('error', { xhr, status, error });
    }
  });
  // do not return here - use the callback functions success/error
}
```


Tags: confluence-server

server
Embed YouTube Video
Asked by Support - Leoj Studio:

![48C918AD-CCBE-4E13-BCB4-127A937C2A6C.png](https://community.atlassian.com/t5/image/serverpage/image-id/114720iBB75A84915C73E3F/image-size/large?v=v2&px=999 "48C918AD-CCBE-4E13-BCB4-127A937C2A6C.png")I followed everything the community has said but still I can't insert the video, it just shows a settings image, pls help


Answers:
author: Support - Leoj Studio
body: Yessss, thanks [@JiraJared](/t5/user/viewprofilepage/user-id/2015102)

Fully appreciated


author: JiraJared
body: Here, use this URL directly into Confluence (I used the unique ID from previous screenshot)

<https://youtube.com/watch?v=dPc9cXHygpI>


author: JiraJared
body: Go to YouTube in a browser, then copy and paste the URL into a confluence page.   
The URL you've got now is totally different to original image.

It should look something like

<https://youtube.com/watch?v=> and then random letters and numbers here


author: Support - Leoj Studio
body: Ok, but same result![8B19CF42-98C6-4F3D-B47A-80AC419E160D.png](https://community.atlassian.com/t5/image/serverpage/image-id/114724i39096898765D2842/image-size/large?v=v2&px=999 "8B19CF42-98C6-4F3D-B47A-80AC419E160D.png")


author: JiraJared
body: Hey Joel,

Try removing the **m.** in the URL


Tags: cloud

confluence-cloud
Is Confluence server being phased out?
Asked by Shenice Parkyn:

Is Confluence server being phased out? We are currently on the Cloud version and heard that Atlassian is eliminating the server. The cloud version has so many limits in structuring etc. ... Especially, when it comes to things like using it with add-ons like Viewport to create a helpsite.

We had thought of getting the Starter License for Confluence Server, but then I ran across the news this Friday about server being taken out of service :(.

Any general advice on what to do? Any thoughts on the cloud version of Viewport or the Refined site generate tool.

Thanks


Answers:
author: ReneRobinson
body: Well this sucks. I use Atlassian at work and at home. I was the one that introduced it into a Fortune 50 company...

I'm starting a search to find a replacement for BitBucket and Confluence. I really like Confluence but I can't afford it.

Quite frankly, I don't think I will recommend Atlassian products any more.


author: Matt Reiner [K15t]
body: [@Shenice Parkyn](/t5/user/viewprofilepage/user-id/3876149)

I'm with the team that makes Scroll Viewport. It's true, Confluence Server is looking at end of life, so I would hate for your team to get started there only to have to migrate to Cloud or Datacenter in the future.

While Scroll Viewport works on both, I was wondering what content structuring issues you've been seeing on Cloud? We're working to make Scroll Viewport Cloud a great experience, and I'd love your feedback.

Also, I know we're all working with some limitations in the new Cloud Editor, so I'd love to know if you're experiencing issues here as well.


author: Diego Agull?
body: Yes, Confluence Server is being phased out. According to the [Journey to cloud](https://www.atlassian.com/migration/journey-to-cloud) site:

**Which products do the end of sale and support apply to?**

|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **The end of sale and support apply to:** * Jira Software Server * Jira Core Server * Jira Service Desk Server * **Confluence Server** * Bitbucket Server * Crowd Server * Bamboo Server * Atlassian-built apps\* * Atlassian Marketplace Partner server apps\* |

My advice is just to wait and see... you have a few years time to prepare. Maybe when the time comes, those plugins or some alternatives are functional for Cloud.


author: Jason Galea
body: Hi [@Shenice Parkyn](/t5/user/viewprofilepage/user-id/3876149)

Unfortunately yes, Confluence Server will also be phased out.

Your only 2 options would be switching to Cloud or upgrading to Data Center.

So if you would like to keep Refined Theming on your Confluence instance, you would need to fork out some funds and upgrade to Data Centre.

I am currently experiencing the same situation. You cannot simply compare Confluence Cloud with self-hosted....


Tags: atl-anon

cloud

confluence-cloud
Issue configuring Onelogin SSO with Atlassian cloud
Asked by kedar mendhurwar:

Hi Folks,

I've been working on evaluation of onelogin for a potential SSO solution. I tried the SSO integration with Atlassian cloud using their "[How-to document](https://onelogin.service-now.com/support?id=kb_article&sys_id=b32104abdb1fd4d43de43e04399619f5&kb_category=871969b0db185340d5505eea4b9619f9)" however each time when testing the SSO from a user account, I get an error message " Hmm... we're having trouble logging you in. You'll need to talk to your organization admin ". This is really annoying since I followed the exact same steps as indicated in the document. Here are the steps I followed:

1. On Atlassian Cloud Enabled "Atlassian Access" trial feature.

2. Verified my domain on Atlassian before enabling SSO and claimed users for the domain.

3. Created user accounts on both Onelogin and Atlassian cloud with same credentials.

4. On Onelogin, added the "Atlassian Cloud App". Added the SAML ID \& Atlassian site URL on configuration settings.

5. On Atlassian Cloud SSO options, added Identity provider ID, SSO URL \& certificate (taken from Onelogin SSO options)

6. Assigned the app to users on onelogin.

Not sure where I am going wrong. Even after several attempts I am stuck. Any help would be greatly appreciated.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Looks like in that case better to refer One Login support.

<https://onelogin.service-now.com/>

A SAML is works generally as protocol for Atlassian Access to provide access.

But Onelogin to integration


Tags: atlassian-guard

onelogin

sso