youngmon/atlassian-qna huggingface dataset:
Video embedded inside pdf file is not working
Asked by Ingo Kuekenhoener:

Hello,

one of our users has uploaded a corporate video guideline as an pdf file to confluence. If this pdf file is opened by the default file viewer of confluence, the videos included are not played. I you decide to download the file and open it in acrobat reader, everything is working fine.

I didn't find any topic about this issue and therefore I want to ask if this is by design or a bug?

We are working on Confluence 6.3.4 at the moment.

Kind Regards

Ingo


Answers:
author: Sloan
body: Hi [@Ingo Kuekenhoener](/t5/user/viewprofilepage/user-id/1117973),

are the videos embedded from a web resource, say for example YouTube, or are the video files inside the PDF?

Videos inside PDFs are kinda exotic so there might be limitations I assume. But the documentation doesn't mention it.

As far I know the file preview plays MP4 video files.

See here for the documentation: [Display Files and Images](https://confluence.atlassian.com/doc/display-files-and-images-245827130.html)

Cheers  
Niklas

comments: author: Ingo Kuekenhoener
body: Hi Niklas,

I'm not sure about this but it looks like the video file is included inside the pdf, there is not security warning about loading content from the internet.

I know that video files are working fine inside the viewer but inside the PDF they are not running. If it is not possible to make this running, the users have to download the file and use their local acrobat reader to view the file.

Ingo
Confluence workbox notification disable for jira only
Asked by Martin Poirier:

Hello,

We have many Jira (application link) and this poluate our workbox in confluence. I want to disable only the Jira application link workbox but it does not seem to work :

- I have tried to disable the plugin in jira for workbox

* 'Workbox -- Common Plugin'
* 'Workbox -- Jira Provider Plugin'

(which send notif to confluence) (I followed the documentation : <https://confluence.atlassian.com/doc/configuring-workbox-notifications-301663830.html>)

- I do not want to disable the in-app notif in confluence as it disable all the workbox.

I have tried to do javascript but since we have more then 50 jira linked to confluence, its not a viable solution.

Do anyone have a solution ?

Thanks

Martin


Answers:
author: Sloan
body: Hi [@Martin Poirier](/t5/user/viewprofilepage/user-id/544539), how does one end up with 50 Jiras linked to one confluence? I am genuinely interested! That is awfully lot. Have you considered Jira Datacenter?

Have you disabled these two plugins on all your Jiras?

Cheers  
Niklas


Tags: notification

workbox
How to set "Confluence Calendar" Widget to Start Week on Sunday
Asked by Doug Kozar:

Note: this question relates to the **Confluence calendar** and not the JIRA calendar.

When I type a double forward slash ("//") a neat calendar pop-up shows on screen. How can I set that calendar to have the week start on Sunday (this is a U.S. installation) rather than Monday?

![calendar.png](https://community.atlassian.com/t5/image/serverpage/image-id/14254i2057064A967E7D6D/image-size/large?v=v2&px=999 "calendar.png")

Thank you


Answers:
author: Doug Kozar
body: [@Stephen Deutsch](/t5/user/viewprofilepage/user-id/781490) got me pointed in the right direction. Here are 2 places to change:

![google.png](https://community.atlassian.com/t5/image/serverpage/image-id/14264i77D5A3F02C2264B7/image-size/large?v=v2&px=999 "google.png")![language.png](https://community.atlassian.com/t5/image/serverpage/image-id/14265i24DF27DC3274308F/image-size/large?v=v2&px=999 "language.png")


author: Stephen Deutsch
body: I just tested, if you go to your Profile Settings and change your Language from English (UK) to English (US), then the calendar will change to start from Sunday instead of Monday.

comments: author: Doug Kozar
body: Thanks [@Stephen Deutsch](/t5/user/viewprofilepage/user-id/781490). Where exactly might that be? Can you share the breadcrumbs to that please? Thank you.

![profile.png](https://community.atlassian.com/t5/image/serverpage/image-id/14260i26044D1F2279622F/image-size/large?v=v2&px=999 "profile.png")![settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/14261i86601161666F0C22/image-size/large?v=v2&px=999 "settings.png")


author: brian sheldon
body: Try: profile/settings/edit/ change "Language" dropdown from "Automatically detect.." to English (US).


author: Michael Kober _Extern_
body: We are using **Jira Cloud** and unfortunately that's not working,

in German we see: Sunday first day of the week

in English (UK) same,

in English (US) also the same.

any changes on this?


Tags: calendar
Hiding Custom HTML header on print view
Asked by Admin Eng:

Hello,

I'm currently using the Custom HTML function of Confluence as an announcement banner for notices of upcoming upgrades to the application (specifically in the above HEAD section).  

Is there a css class I can apply to this to not have it show up on printing? For example, when you print or export the page to pdf.

Thanks.


Answers:
author: Stephen Deutsch
body: Something like this should work:

<https://stackoverflow.com/a/44724517>

comments: author: Admin Eng
body: That did the trick. Thanks Stephen
Can someone with administrative permissions be restricted from making a space public?
Asked by Keyonna Coburn:

If we grant administrator rights or the ability to create a space is there a way to control if someone can make that space public?

e.g - we want contributors to help create content but for security and compliance we do not want them to be able to make it "public". In addition is there a macro or way to track not just edits to page/spaces but when someone makes a page and/or space public?


Answers:
author: Patrick Cartier [Candylio]
body: Assuming that public means non-logged-in useres:

In short, the answer is no. If you are a Confluence Admin you can make your space public and then that same person can grant anonymous access to a space.

However you can revoke the confluence admin global permission and still keep the create space permission, which will allow your user to create spaces and content freely. Then you just need to ensure that public access is disabled on the whole site and they won't be able to make their spaces public.

There is no macro to track if someone makes a space public. However the audit log in Admin permissions shows the activity of all administrators in your site.

FYI best practice is to limit the number of admins on your site.

comments: author: Keyonna Coburn
body: Thank you Patrick!
Confluence editor: how to switch to normal formatting at cursor position?
Asked by Snake Scaly:

Imagine, due to some editing, my line ends in monospace font. Now I want to continue in normal font. How do I do that?

Things that don't work:

1. There is no shortcut for clearing the formatting.
2. Clicking "Clear formatting" in the toolbar removes focus from the editor, so I must click there again with my mouse, and I'm back to square one: when I type it's in monospace.
3. I'm not aware of any macros that switch to normal format.
4. Trying to wrap the block in double curly braces again does not work as the closing braces are considered part of the code block and are not interpreted as closing the macro.

I know about two workarounds:

1. Select the monospace span or part of it, click "Clear formatting" in the toolbar (this converts the whole span back to normal), type a few characters after it, then convert the span back to monospace. Then continue typing after your normal characters.
2. Open the "source editor", add a few words after the \<code\> block, apply, then keep typing after your normal characters.

Both are tedious and ugly. Sure there must be a better way?


Answers:
author: Damien Tan
body: Hey [@Snake Scaly](/t5/user/viewprofilepage/user-id/1185193)

if you are typing most of your sentence in normal format and only wants few specific words in monospace, perhaps you can use double curly braces to convert just the few words into monospace. This way you'll always be typing in normal format and you can choose when to start and end the monospace formatting while you type.

For example, if you type this in Confluence Editor:

```
a quick brown {{fox jumps over}} the lazy dog
```

you will get this:

![monospace.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/14987i559D197189328F8F/image-size/large?v=v2&px=999 "monospace.JPG")

In the case if you are typing the entire sentence as monospace, you can use the keyboard shortcut CTRL+7 to change the whole line into monospace, and CTRL+0 to change it back to the normal format.


Tags: editor

format
Migrating Confluence content with draw.io
Asked by Urmindra Shukla:

I have a confluence server with draw.io content (graphics) which needs to be migrated into a new confluence server without draw.io add-on installed.

Post migration to the new server, will the confluence content be available with the graphics?


Answers:
author: Damien Tan
body: when you create a graph/diagram using draw.io plugin it will have 2 attachments added to the page, 1 is the diagram file that is used by the plugin, another one will be a PNG file of the diagram that you've created.

As long your migration includes attachment, then both of them will be migrated to the new server and if you have no draw.io installed on the new server, you can only view the PNG from the attachment page (as the macro on the page will show as "unknown macro" until you actually install draw.io back)

If you then decided to install draw.io again, you can then see the diagram displaying on the page again and you can also edit it


Tags: draw.io

migration
AppLink 1 Confluence to 2 Jiras
Asked by Anne Warmer:

Hi,

We already have to JIRAs used by separate teams and want to set up one new confluence for all teams.

We set up the application links without problems, but we want to restrict the links to spaces.

Is it possible to link space A to JIRA A and space B to JIRA B and make JIRA A unavailable and invisible to space B?

Best, Anne


Answers:
author: Thomas Deiler
body: Dear @Anne Warmer,

the app links are in both direction available for all spaces and all projects. This you cannot restrict.

But you can restrict projects and spaces, so that even someone sets a link, somebody else cannot follow.

So links inherit the permissions from their projects (Jira) and spaces(Confluence).

So long

Thomas

comments: author: Anne Warmer
body: Dear [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

thanks for the quick response.

That's what I thougt. I just expect, that users don't know, which JIRA is 'their JIRA'.

Thanks, Anne


author: Thomas Deiler
body: Dear @Anne Warmer,

if your users, for example use in Confluence the Jira macro, the auto-complete mechanism will only suggest issue, they are allowed to see.

If you open both Jiras for all and also the the projects have the same key, it could get crazy.

So my advice for the future - merge both Jira instances and separate inside - Jira has all functions to do this and then only one instance has to be maintained.

So long

Thomas


Tags: application-link
Display Page Title (not a link)
Asked by UJ:

I write several manuals in Confluence and export them as PDF. Now I would like to add a reference to another guide title (actually just a page in Confluence). Instead of entering the page title (statically), I would like to do this as a reference.

E.g.: For more details see the manual "Trees V. 3". And "Trees V. 3" is simply the page title of another page. But it's not a link.

Is this possible?


Answers:
author: Shannon S
body: Hi Urs,

Can you let us know exactly what you're trying to reference? You won't be able to do this dynamically unless you tell the page what to look for, such as children, self, etc.

Could you explain the usage and we can try to come up with a solution for you?

Regards,

Shannon

comments: author: UJ
body: Hi Shannon

I want to reference the page name. I want to be able to display the name of a page A in another page B. If the page name A changes, the reference in page B should also change.

![page reference.png](https://community.atlassian.com/t5/image/serverpage/image-id/14741i018909EA6D276EF8/image-size/large?v=v2&px=999 "page reference.png")

We are using Confluence for writing manuals and would like to have references to the other manuals. Links doesn't work, because we create PDFs. And our Confluence setup is company internal.


author: Shannon S
body: Hi Urs,

Thank you for clarifying.

The only way to do that would be to insert a link, unfortunately. Even if you were to [write a user macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) for this it still needs something to reference, such as a PageID or Child pages.

The link is what keeps the page ID in the background and will update dynamically as soon as the title is changed.

I've tagged your post for Marketplace Apps users in case they have another suggestion for you using a third-party add-on, so keep an eye out for any additional replies on this.

Regards,

Shannon


author: UJ
body: Hi Shannon

Thank you for the answer. Probably I will try to write an add-on :-)

Best regards

Urs


author: Shannon S
body: Urs,

No problem! Good luck with that and if you have any trouble you can reach out to our [Developer Community](https://community.developer.atlassian.com/). :)

Regards,

Shannon
Why does the page tree keep loading in the knowledge base article?
Asked by Mian Siew:

I am using the following:

Confluence Cloud

JIRA Service Desk Cloud

Th problem is the page tree macro works perfectly fine in the Confluence page but keeps loading in the knowledge base article when it is viewed via the customer portal.

++Confluence page view++

![Screen Shot 2018-02-07 at 8.50.04 pm.png](/t5/image/serverpage/image-id/14225iCB876593C066268E/image-dimensions/330x256?v=v2 "Screen Shot 2018-02-07 at 8.50.04 pm.png")

++Customer portal - Knowledge base view++

![Screen Shot 2018-02-07 at 8.47.00 pm.png](/t5/image/serverpage/image-id/14224iB475EDBF0B2B5FAD/image-dimensions/355x263?v=v2 "Screen Shot 2018-02-07 at 8.47.00 pm.png")


Answers:
author: Robert O'Regan
body: Same here. We are trying to use the Knowledgebase for our docs and the navigation is a bit of a nightmare. We get the infinite load but also the way it opens pages is a bit annoying. Every page opens in a new tab


author: Denis Granghon
body: Hi ! Did you fix it ? I have the same problem..

comments: author: Mian Siew
body: Hi Denis,

No, I don't have a solution. It's a known bug (<https://jira.atlassian.com/browse/JSDCLOUD-5936>) and still not resolved.


Tags: jira-service-desk

page-tree
How to define where in the page-tree a template should put pages?
Asked by paul enggruber:

Hello everybody,

Say I have a page structure like this

Plants

Trees

Flowers

Animals

Birds

Mammals

and each subpage has ist own template.

Is it possible to tell the SUBPAGE template, where to go in the page hierachy?

At the moment all new pages are on top Level.

So for example when I create a new page of type "Birds" (e.g. for an eagle), I want this new page to automatically be found in the Birds section and not next to Animals and plants on top layer.

Thank you very much

Best

Paul


Answers:
author: EPS Software Engineering AG
body: Hi Paul,

Maybe the Page Tree Creator app could help with more automation. You can check it out under: [PTC Examples (no registration is necessary)](https://focuspro.eps.ch/display/PEPSMarktExample?&pagepropertiesreport.serverrender)

Regards,  
Stephan (CEO of EPS Software Engineering AG, vendor of the PTC)


author: Thomas Deiler
body: Dear [@paul enggruber](/t5/user/viewprofilepage/user-id/1179553),

a page is normally "linked in" as a child at the page you currently view while pressing the "Create" button.

Therefore I added the "create from template" macro at the future parent page. Of cause, if the user ignore the "create from template" button - the pages are added elsewhere.

So long

Thomas
Advice regarding project vs seperate Confluence
Asked by Big Jim:

Sorry if this is a silly question. I am quite new to Pforge.

We have set up a project specific Pforge Jira which includes Confluence. We have a number of projects in our company each of which has it's own project including Jira and Confluence.

It has been suggested that instead of using separate project related Confluence we collect all project wikis in a central Confluence which is on a separate server.

I understand the logic of this (keep everything in one place) but am worried that we lose some features or advantages in going in this direction. For example I heard application links won't work but am not sure what this really means. Also yesterday I set up a calendar in the project Confluence and I believe this might not be possible in a central confluence ?

I have the feeling we are heading in the wrong direction but would appreciate some tips / feedback.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: This sounds wrong to me. A centralised single Confluence alongside a similar Jira gives you benefits over having several.

The only advantage to using several Confluences is it's easier to look after access if you have stuff to hide, and you don't have to worry about users discovering each other's accounts (If, for example, I have a Confluence for working with oil companies, I might have Jim from BP and Jim from Shell. In some places it is possible for one of the Jims to easily discover the other one exists. With the right space permissions, they won't see the wrong pages, but this can be a problem for some people)

You absolutely can use application links, unless your central Confluence is firewalled off from your Jira (if so, then why?). And you can add Calendars to any Confluence, as long as you have the right add-ons.

comments: author: Big Jim
body: Thanks Nic for the useful feedback. I guess one of my concerns is that our team login to Pforge and can directly switch between our project Jira and Confluence. At present we then add a link to our centralized confluence and users need to login there to access the project wiki. A small inconvenience but irritating none the less.

I was also wondering why wikis need to be centralized when you can just as easily link from the centralized confluence to the project specific one.

I will check why application links don't work and will try setting up a calendar.

Thanks again your help already allowed us to get this all setup !
confluence invite link broken after URL change
Asked by Gualter Augusto:

Hello,

I have a test instance with JIRA + JIRA SD + Confluence all together in one host.

I changed the static IP in the host machine a few days ago, now every time i use the invite link to invite my teammates, after putting the logging details i get this error:

```
com.atlassian.crowd.exception.runtime.OperationFailedException: org.apache.http.conn.ConnectTimeoutException: Connect to XXXXXXX
```

where XXXXX is the old ip address.

Where do i need to change the old URL to the new in order to get this to work?

Thanks,


Answers:
author: Shankar Asam {Appfire}
body: Are you inviting your teammates from JSD? How are you accessing your JIRA/JSD? Please verify if base URL look Okay. Is the BASE URL DNS resolves to the right IP. The other areas where you can check the ip address is, /etc/hosts file of your server (for linux).

comments: author: Gualter Augusto
body: thanks for the reply.

This happened when i changed the static ip on the host machine.

In the meantime, i uninstalled everything and set up again on different folders and everything is working now. But i had to re-do all the configurations again because i tried to reinstall confluence and by mistake installed under the same DB as jira (and by doing that i corrupted the db).

Now everything is working. I did not fix the issue, i just reinstalled everything


Tags: jira
#httpStatsElapse
Asked by Vitor LC:

Hi,

checking on the default decorators in the Look and Feel \> Layouts section of the Administration Console I've found the instruction *#httpStatsElapse('mainDecoratorStart')* (and others) that are new to me. Does someone knows what it is? Is there any comprehensive list of Velocity objects being used in Confluence that we can use as a reference?

Thank you


Answers:
author: Stephen Deutsch
body: I think you're probably looking for two different things:

Objects available in Velocity:

<https://davidsimpson.me/2014/06/19/velocity-objects-atlassian-confluence-user-macro/>

This user macro can help you find which objects are available by default.

There is also a trick that allows you to get access to other objects:

<https://www.communardo.de/techblog/using-confluence-api-managers-in-user-macros/>

Macros available in Velocity:

Anything that starts with # is a velocity macro. As far as I know, there's no way to generate a list of all of them, but you can find most of the definitions for the built in ones in your confluence directory. You should be able to find a file listed under confluence\\webapp\\template\\includes\\macros.vm. This contains many macros (including httpStatsElapse).


Tags: velocity
Search function does not work for Jira Service Desk users in Confluence Knowledge base
Asked by Paul Jones:

We have installed Jira Service Desk for Cloud and linked to a Knowledge base in Confluence Cloud.

This accessed by users who have an account but do not have a Confluence license.

They ONLY need to search the knowledge base and not other content we have in Confluence which is only accessible by Confluence license holders.

When using any of the Confluence search functions, a list of 5 - 6 suggested answers pops up, however if the clicks on \<enter\> or selects to "Search for more results" they get an error message.

I find this to be fundamental problem with the KB function as we need to provide a rich search function *within the knowledge base space* and not limit to the top 5 - 6 results.

This seems to be a bug in the search function that a wider search cannot be carried out. Is there any way to make the search function work for users?


Answers:
author: Koen Gillard
body: Hi Paul

Do your ServiceDesk customers receive this error or you ServiceDesk agents?

Kind regards

Koen

comments: author: Paul Jones
body: Hi Koen,

It is Service Desk customers that cannot view more than 6 search results within a knowledge base.

Rgds, Paul.


Tags: search
Permitted after login with LDAP users
Asked by M71 Service GmbH:

Hello,

I'm stuck with a problem with LDAP integration.

The LDAP integration is made with Read-Only and Local Groups. I am able to add importet LDAP users to the confluence-users group (the group which has the permission to browse the pages). But when I login with such an LDAP user, I'm getting the "not permitted" page right after successful login.

For test purposes I have created a local user, added him to the confluence-users group and it works like a charm. I can login and view all the spaces.

Where could be the problem?

Thank you!


Answers:
author: AnnWorley
body: Hi,

It sounds like you are doing everything properly. In case I can spot something, please add some screen shots:

* Confluence Admin\>Global Permissions
* Space permissions from a space where the pages are being accessed
* The user properties from a test LDAP user

I look forward to learning more about this puzzling issue.

Thanks,

Ann
Can I install Confluence without external database? How?
Asked by Marya Calaunan Magno:

I'm trying to install confluence in a DEV server which only has internal database. I cannot search for instructions on how to do this.

This was the only article I found and it requires external DB: <https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html>


Answers:
author: Edwin Kyalangalilwa
body: Hi Marya,

Yes. When you get to the **Set up your database** page, you can select **Built-in**.

![Screen Shot 2018-02-06 at 22.33.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/14193i577C837ED7A974EF/image-dimensions/527x324?v=v2 "Screen Shot 2018-02-06 at 22.33.05.png")

comments: author: Marya Calaunan Magno
body: Thanks so much for your help, Edwin! Was able to setup my Confluence without any issues. :)


Tags: database

jira