youngmon/atlassian-qna huggingface dataset:
Edit in Office Excel fails /plugins/confluence/servlet/confluence/editinword
Asked by T_CON GmbH _ Co_ KG:

Hi experts!

Someone got this error and could resolve this?

image.pngI cannot figure out why this is happening. Opening Excel file from <http://www.ajaxbrowser.com/> works just fine. But Confluence doesn't. In WebDAV I can locate the file, but I'am not able to open it - same error occurs.

Edit: I attached a log-file for further information.

<br />

Best regards,

Mario  
[](https://community.atlassian.com/t5/Confluence-questions/Edit-in-Office-Excel-fails-plugins-confluence-servlet-confluence/qaq-p/4332?attachment-id=11029){#link_1187c85763080d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/713/1/image001_01D10CAC61DE4580.png){#display_1187c85763080d_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Edit-in-Office-Excel-fails-plugins-confluence-servlet-confluence/qaq-p/4332?attachment-id=11030){#link_1187c85763080d_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/713/2/conf-log.txt){#display_1187c85763080d_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Edit-in-Office-Excel-fails-plugins-confluence-servlet-confluence/qaq-p/4332?attachment-id=11031){#link_1187c85763080d_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/713/3/image.png){#display_1187c85763080d_4}


Answers:
author: Ed Schriger
body: I have been informed that the WebDAV Office connector is not compatible with Office 16. Office 13 and OpenOffice 2.x-3.x are supported.  
There is a JIRA ticket to expand the functionality - go vote on it.  
<https://jira.atlassian.com/browse/CONF-38024>  

BTW - it doesn't work with Microsoft Edge (their new browser) and even if you try to natively open in IE10, I am still getting the error.

comments: author: T_CON GmbH _ Co_ KG
body: Hi Ed, thanks for sharing this information! Maybe it can help others. But in our case we are using Office 13 with standard IE. I hope someone can figure out what to do. It happened from one day to another - no changes in plugins or something.Best Regards, Mario


author: Steve Gerstner [bridgingIT]
body: Hi Mario,

take a look to $CONFLUENCE_HOME/logs/atlassian-confluence.log, maybe you can find something there.  
I'm not sure, but ajaxbrowser uses a sprecial protocol to handle the file editing -\> you can't compare it that easy...

Regards  
Steve

comments: author: T_CON GmbH _ Co_ KG
body: Hi Steve, I attached a LOG at the main description. Regards, Mario


Tags: confluence-administration
Excerpt function and Scroll translations
Asked by Martin Kellner:

*This question is in reference to Atlassian Documentation: [Confluence 5.9.1-pluginsfour018 Release Notes](https://confluence.atlassian.com/pages/viewpage.action?pageId=779657817)*

Does the excerpt function now support Scroll translations for multilingual setup? Otherwise the macro can't be used in this kind of setup.


Answers:
author: Martin Kellner
body: Hi Nils,

don't track, just solve :wink:

We already discussed similar topics in the past. It would be a big time saver and would reduce error sources. It also hits the *include page* macro.

Regards

Martin


author: Nils Bier _K15t_
body: Hi Martin,

The TranslationContentTransformer used by Scroll Translations can't handle storage format of page fragments. It can only handle whole pages as input.

Because it is part of the ContentTransformer chain, macros like the excerpt macro can't be rendered, as they use the TransformerChain to render storage format of single macros.

We'll keep track of an improved excerpt macro in our own JIRA System: <https://k15t.jira.com/browse/VSN-246>

Best,  
Nils


Tags: documentation

excerpt

scroll-translations
do you need Jira to have confluence
Asked by Suzie Larsen:

I am wondering if it is possible to use confluence without having Jira. Or do you need to use both products


Answers:
author: TomC
body: You can definitely use Confluence without JIRA. I work for a Fortune 500 company and used Confluence - it's now spread through our entire org (e.g. Marketing, HR, IT) - a full 5 years before we got JIRA. This may be atypical, but is certainly a viable path!

comments: author: Nic Brough -Adaptavist-
body: I'm not sure it's particularly atypical. JIRA is older, and had longer to get into the marketplace, and it's quite common to see one of them arrive closely followed by the other. But there's plenty of Confluence without JIRA out there. (Less so now, because a lot of Confluence users have gone "close integration with JIRA, which is better than our current spreadsheets/issuetracker/horridcorporatemanagementhelldesk"solution", lets go for that)


author: Adrien Ragot 2
body: Confluence can be used alone.

You can also connect them later, in case your needs change. The link is quite flexible.
Rights to manage groups in confluence
Asked by Emmanuel Rouillard:

I'm evaluating Conflucence for my compagny and I wonder if it is possible to manage groups wihtout being super Administrator of confluence.

I know JIRA quite well and I know that it is impossible.

Is it the same case with confluence ?


Answers:
author: Emmanuel Rouillard
body: I found myself the solution.

Actually, it is a plugin able to do that : <https://marketplace.atlassian.com/plugins/raju.kadam.confluence.permissionmgmt>


author: Emmanuel Rouillard
body: Thanks Eduardo, that's my point of view.

But, in my old compagny there was already an old Confluence server and I was able to manage group for my space only.

Do you know how it is possible ? A plugin ?


author: Mallmann
body: Hello Emmanuel,

That's true for Confluence too. Currently there's no specific permission you can grant to a user in order to allow them to only have access to user management section, so you need to grant Administrator permissions.

I've just raised this suggestion for this, though: <https://jira.atlassian.com/browse/CONF-39699>

Eduardo


Tags: confluence-administration
BD Version for Confluence 5.8.15
Asked by Michael Marczinke:

Is there a version of "Business Dictionary" available for Confluence 5.8.15?


Answers:
author: Guilherme V.
body: Hey there,

If you are referring for this plugin: [Business Dictionary](https://marketplace.atlassian.com/plugins/cz.ders.confluence.plugins.budict), at the moment, it's only supported in the 5.7.4 version.

I suggest asking a new question with the following "topic"(or add it to this question):

```
addon-cz.ders.confluence.plugins.budict
```

the topic above is related to the plugin's support.

Cheers,
Disable Confluence spell checker.
Asked by Dirk Brutscher:

Hi,

is it possible to disable the built in spell checker? We have the problem, that we use the english ui but our content is always in german.


Answers:
author: Martin Kellner
body: Spell checker? Is it a new feature? Usually the spell checker comes out of your browser. You have to disable it there. But you can select different languages to spell check. If German is missing you can add a German dictionary. I'm German too and I do some in-house translations so I can switch between the two languages.

comments: author: Dirk Brutscher
body: \*lol\* never thought that that is a browser "feature".


author: Martin Kellner
body: It is a great workaround for a missing feature. .... <https://jira.atlassian.com/browse/CONF-1212>


author: Deepak Patnaik
body: This advice was useful to me. Thanks.


author: Tshah? Anongba Varela
body: Hello everyone

Please I still would like to disable the spell checker.

Your help is very welcome,

Tshah?


author: Gavin Bunney
body: Check out the new spell check plugin \[Spellproof for Confluence\|<https://marketplace.atlassian.com/plugins/au.net.bunney.spellproof.plugins.spellproof-confluence/server/overview>\] now available on Atlassian's Marketplace.

You can check spelling and grammar on your Confluence pages in three different languages - English, French and German.

comments: author: gabriel.benavides
body: For my languaje (spanish) is not available then I need to deactivate this tool any idea?


Tags: confluence-administration
can I change the background color of a Column ?
Asked by Mirco:

*This question is in reference to Atlassian Documentation: [Column Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=51872396)*

Ask your question here...


Answers:
author: Daniel Faba
body: You'll need to place a panel macro (<https://confluence.atlassian.com/conf53/confluence-wiki-markup-for-macros-411108835.html#ConfluenceWikiMarkupforMacros-Panelmacro>) inside the column.


Tags: cloud

column

confluence-cloud

documentation
How do I deactivate Gliffy for some Confluence Users
Asked by Scott Smith:

We don't need the Gliffy licence for some of our users, how do I remove access from them so we're not being billed?


Answers:
author: Gliffy
body: Hi Scott,

We moved to the Atlassian Marketplace as of July 1, 2013 and therefore we must match Atlassian's policy and the license level you have with Gliffy must match the license level of Confluence. The Gliffy Confluence Plugin cannot be made available for a specific user-group unfortunately. We speak more about this here: <http://support.gliffy.com/entries/266090-Confluence-Plugin-Allow-Gliffy-license-to-check-user-groups-other-than-confluence-users>

We apologize for the inconvenience. If you have any further questions please contact us at [support@gliffy.com.](mailto:support@gliffy.com.)

Thanks!

Katy


Tags: cloud

confluence-cloud

gliffy
502 proxy error when trying to login confluence 5.8.4
Asked by vinay:

HI ,

Proxy Error

The proxy server received an invalid response from an upstream server.  
The proxy server could not handle the request *[GET /login.action](https://calmacprod.cigniti.com:86/login.action)*.

Reason: **Error reading from remote server**

*** ** * ** ***

Apache/2.2.15 (CentOS) Server at \<[h](http://calmacprod.cigniti.com)ostname\> Port 86Please advise,vinay


Answers:
author: rrudnicki
body: Hi Vinay,

The error 502 means The server is currently unavailable (because it is overloaded or down for maintenance). Generally, this is a temporary state.

I recommend you to check your Confluence connections. Looks like your proxy is trying to communicate to Confluence, but Confluence is too busy to reply.

These links can be useful:

<https://confluence.atlassian.com/doc/performance-tuning-130289.html>

<https://confluence.atlassian.com/doc/cache-performance-tuning-169119133.html>

Regards,

Renato Rudnicki

comments: author: vinay
body: Hi Renato Rudnicki,Services and ports are running fine. No issues with server. Listen 85Listen 86NameVirtualHost \*:85\<VirtualHost \*:85\> ServerName calmacprod.cigniti.comProxyRequests OffProxyPreserveHost On\<Proxy \*\> Order allow,deny Allow from all\</Proxy\>.vinay


Tags: confluence-administration
Why does system not allow me to reset password?
Asked by Bill King:

*This question is in reference to Atlassian Documentation: [Set up your trial](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721599)*

I am trying to log into <https://ecosystem.atlassian.net/login>?, which apparently is different than my JIRA / Confluence accounts. Nonetheless, I've tried to reset my password 2-3 times now and no luck. Also, system says I can login with username or password: tried both but neither work. Please advise. I cannot respond to customer question about our plugin because I cannot login!

Edited: Come on?!?!? Now I'm getting an email asking me about my JIRA password reset. I did not ask to get my JIRA password reset. It's for the Ecosystem domain.


Answers:
author: Boris Berenberg
body: I don't think you have account access to the Ecosystem domain. In the past, I have only seen customers view the contents without logging in. What are you trying to do on there?

comments: author: Bill King
body: Hi Boris, thanks for the fast reply! I'm trying to respond to a ticket a customer created for our JIRA add-on. I am unable to view the ticket because I cannot login. I had to create an Ecosystem account in order to submit our add-on for listing in Atlassian Marketplace, and my password management tool shows a separate login for the Ecosystem. But of course, it does not work.

Thoughts?


author: Boris Berenberg
body: Hmm, we would need to get the Atlassian Account team involved. Go ahead and create a support ticket, and reference this question in it, and ask to have this raised with the Atlassian Account team. You can ask them to check with me for details on what has to be done. If you want to link me the issue for now, I can drop a comment in there saying that the add-on vendor is working on getting back to the person who filed it.
Cant move a page
Asked by Waheed Ashraf:

I cant move a page to a different space. See the screenshot for the errormove page.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Cant-move-a-page/qaq-p/318359?attachment-id=3770){#link_1187ca12fa03fd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53770/1/move%20page.jpg){#display_1187ca12fa03fd_0}


Answers:
author: Mallmann
body: Hi Waheed Ashraf,

The best option here is to raise a ticket under <https://support.atlassian.com> describing this problem so they can check the logs and see what's going on, as Rodrigo's mentioned.

I hope it helps,

Eduardo


author: Rodrigo Girardi Adami
body: Hi team,

Just by seeing this error message it doesn't show us the reason for the failure.

I do recommend to check with the cloud support team or provide us the log part which this error appears so we can have a look.

Cheers,

Rodrigo


Tags: cloud

confluence-cloud
confluence jira release notes using api
Asked by Abhijeet Kamble:

hey,

what i am trying to achieve is creating JIRA Release notes in Confluence with Confluence API, same as which we use using GUI.

IS it possible to create release notes using API or not ?


Answers:
author: Boris Berenberg
body: I think the first question to answer here is, what do you consider to be release notes? Just a list of all issues in a release? Or should there be comments with them or something? I think that at the very least you could write a script which would parse JIRA's REST API and then push a page into your Confluence via the API there.

comments: author: Abhijeet Kamble
body: we need only jira issues with its status as our release notes.


author: Boris Berenberg
body: I think the easiest way to do this would be to have a server running which accepts POST requests from JIRA via Webhooks (<https://confluence.atlassian.com/display/JIRA/Managing+Webhooks>) and then uses the information to identify the appropriate page in Confluence, and updates that using the REST API <https://developer.atlassian.com/confdev/confluence-rest-api/confluence-rest-api-examples>


Tags: confluence-administration
as an administrator why cant i see all spaces?
Asked by Chris Psaltos:

I am the sole administrator for my cloud version of confluence. For some reason I am the only person who cannot see some spaces.

Why is that?


Answers:
author: Nic Brough -Adaptavist-
body: Because system-admin rights are for doing system administration. Not "I can see/do everything" - that's a terrible permissions model, and thankfully one Atlassian stay away from.

As a system admin, I don't want to be able to see everything in a 5000 space, million page Confluence, I want to see the spaces that are relevant to me.

For the "invisible" spaces, check the permissions - you can still do that as an admin, even when you're not able to see the content.


Tags: cloud

confluence-cloud
Can I search for pages CREATED BY a user?
Asked by Chris Wallingford:

*This question is in reference to Atlassian Documentation: [Confluence Search Syntax](https://confluence.atlassian.com/pages/viewpage.action?pageId=158720)*

Ask your question here...


Answers:
author: Stephen Deutsch
body: Hi Chris,

Since you are on Cloud, you might consider installing my addon, CQL search:

<https://marketplace.atlassian.com/plugins/cql-search>

You can search for "type=page AND creator=whatever_the_username_is" and it will return all pages created by that user :smile:


author: Boris Berenberg
body: If you are on 5.8 you can search for an empty string, and then fill in the Author on the upper left.

If you don't see an Author string, then click on Add Filter in the bottom left, and select Creator.

comments: author: Chris Wallingford
body: I'm on the cloud deployment, so I think that's on the latest. Will that also return modified by? I realize now my question wasn't as clear as it could have been. I'd like only created by in the results if that's possible. If not, I can figure how to work with it as it stands.

Thanks!


author: Boris Berenberg
body: I believe that Add Filter -\> Creator will do exactly what you want.


Tags: moderators

search

user
Is the Space Jump macro going away with the Documentation theme?
Asked by Jeremy Seely:

*This question is in reference to Atlassian Documentation: [Space Jump Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=213523654)*

The documentation page for the Space Jump macro states that the Documentation theme is being deprecated in Confluence 6.0, but it is unclear whether this means the Space Jump macro will be deprecated along with it, or be rolled into the regular Confluence theme. Does anyone have an answer on this?


Answers:
author: Helen Griffith
body: WHY?!?!?! Why would you remove features?!


author: Rachel Robins
body: Hi Jeremy,

Sorry for the extremely late reply, I hadn't come across this question previously.

The Space Jump macro *will* be removed along with the documentation theme in Confluence 6.0. You can find out more in our FAQ [Documentation theme migration FAQ](https://confluence.atlassian.com/display/confcloud/Documentation+theme+migration+FAQ) (this page was specifically written for Cloud customers, but many of the questions and answers are the same).

comments: author: Roman Gagarskiy
body: Hi Rachel, I just faced the same problem. What do you suggest to use instead of spacejump macro? Upgrade FAQ page states only how to find all usages of that macro but it does not say anything what to use instead.


author: Christoph Meier
body: There is another page about this topic - (<https://confluence.atlassian.com/conf57/space-jump-macro-701435088.html>) ... beside other things it mentions:  
*This is an advance notice that we plan to merge the functionality of the Confluence Documentation ... If you are interested in this change and would like to give us feedback, please add a **comment on this blog post**: ...*

However ... there is no working link to a blog post where i could add comments.

Until now i also was not able to find a JIRA issue about.   
hm ... :-\|


author: Christoph Meier
body: I was wondering the same thing. I guess, the same macro won't be available anymore. So, the question is, whether there will be a replacement available with confluence 6 or whether we have to implement a custom solution.
Which sites are linked to a confluence page?
Asked by Anne Kochan:

Hi,

I'm looking for a macro or a feature in confluence which automatically shows all pages (as hyperlinks) that are linked to one confluence page (no child pages).

E.g. on Page "test 1" and "test 2" there is a hyperlink to Test 3.

Therefore on Test 3 there is a macro showing "test 1" and "test 2" as hyperlinks.

Do you know a feature / macro which is able to show the hyperlinked sites? Thanks for your help!"


Answers:
author: Nic Brough -Adaptavist-
body: The page properties will show "incoming links" as a quick fix, but I think you need to go one further and install one of the "incoming links" macros you can find in the marketplace


author: Anne Kochan
body: Thank you! That helped a lot. Is it also possible to extract that information for various sites (excel/ text etc.)? We would like to extract the relationship/ connections between the sites.
I cannot save space permissions despite being admin
Asked by Edwin Korver:

*This question is in reference to Atlassian Documentation: [Assign Space Permissions](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764762)*

I've been able to set permissions earlier, but today I don't appear to be able to save any changes to the permissions, at least not in Confluence. I can click on Save .. the button turns grey .. but it only allows any change to be turned into a View-mode.


Answers:
author: Ingrid Sluimer
body: After some searching I found this issue: <https://jira.atlassian.com/browse/CONF-38103>

Surprisingly, our problem indeed relates to whitespace in group-names. Only when the permissions-list contains one or more groups with whitespace in the group-name, then it is impossible to save in certain browsers. In a new test-Space with only users in the permissions and a group without whitespace, I can save on Safari on MacOS.

Notes:

* It is impossible to remove the groups that have whitespace to recover from this problem, because that would require that same save action that is broken.
* Workaround of using Firefox works.

Unfortunately the Confluence bug is marked resolved. I have added a comment and asked to re-open.


author: Roman Verraest
body: Same problem here on Chrome both on Mac and Windows and Safari on Mac.


author: Ingrid Sluimer
body: I am still experiencing this problem at this moment with our Confluence Cloud instance: on Mac OSX (10.10), I cannot save permissions to Confluence spaces on Safari (8) and not on Chrome (45). I CAN save on Firefox (37) but this is rather cumbersome as I never use Firefox normally.

EDIT: resolved now for us because of an update of Confluence Cloud, which includes this fix: <https://jira.atlassian.com/browse/CONF-39701>


author: CEDRIC NGUYEN
body: It was not working with Safari on MacOS too.


author: Chris Wallingford
body: It's a Chrome specific issue. Try another browser or maybe the IE Tab chrome extension.


author: jenine wech
body: We are having the same problem. The changed settings will not save - button just turns grey. This appears to be a browser issue - changed to IE and it worked. Chrome does not.


author: CEDRIC NGUYEN
body: Same thing for us.


author: Chris Wallingford
body: Ditto


Tags: cloud

confluence-cloud

documentation

permission
Anyone know any useful scripts (hoping for Python) for pulling Confluence data?
Asked by Jon Simone:

I recently found this: <https://github.com/RaymiiOrg/confluence-python-cli> but was informed that it won't work because it wants to use SOAP which was recently deprecated in Cloud.

I was wondering if anyone has any alternative useful scripts that they use.

The following would save a lot of time for me:

    1. listpages  - List pages in one or all spaces

```
2. Any script that scans for a specific string and can alter that string across all Confluence spaces. IE the name of something changes so you would run the script to quickly update the new name. 
```

I also want to know what scripts you find useful!

Thanks for reading!


Answers:
author: Jeff
body: Are you able to use this python package as an alternative to the one that you noted above?

<https://github.com/pycontribs/confluence>


Tags: cloud

confluence-cloud

python

script
confluence backup
Asked by ??????? ??????:

*This question is in reference to Atlassian Documentation: [Getting Help and Support](https://confluence.atlassian.com/pages/viewpage.action?pageId=740098452)*

I can not make a backup

I receive an error "Woah! Something went wrong! Getting objects to export"


Answers:
author: Lygia Canelas
body: I have the same problem, today i receive an error message "Woah! Something went wrong! Getting objects to export"

I can't make a backup.

Can you help?


author: Shawn C
body: Apologies for the inconvenience. We're currently experiencing an issue with Cloud Confluence instances where Backups are not running. We are currently tracking this issue on <https://jira.atlassian.com/browse/CONF-39685>. Please add yourself as a watcher to receive updates as they become available.

-shawn

comments: author: Gee L
body: I'm still getting the same error.


Tags: backup

cloud

confluence-cloud