youngmon/atlassian-qna huggingface dataset:
Can I use Confluence to index and serve a large collection of document files with formats such as PDF and MS Office ?
Asked by Nic Hart:

Although not the main use for Confluence I would like to import, index and serve a large existing document library, with the intention of importing more and more content over time, meanwhile linking as needed from new pages and the search engine. Clearly this can be done piecemeal using the Office Connector + document attachments, however I would like to slurp an entire library structure, maintaining the existing folder structure. Is this feasible and what performance or scaling limitations might I expect? I have read about the WebDAV plugin and also the SOAP API to add attachments, but it is not clear if these would allow to preserve the directory structure and also support very large file numbers.

Please note - the ability to index and search the foreign content is vital for this application.

thanks


Answers:
author: twong_atlassian
body: Hi Nic,

Confluence isn't designed to be a Document Management System: It has capabilities/features that mirror some of the DMS feature set, but we're certainly not feature complete.

Attachments in Confluence are not first-class entities; you can't have a standalone document have child resources. You could use pages to emulate "folders", and I suppose you use pages as a metadata storage format, but... it's a bit of stretch.

Performance/scalability wise, we do a best try to index certain documents, but we rely on the cabilities of third-party libraries from the open source community to do this. Indexing is not perfect, and doesn't work well on extremely large instances. Mass import isn't very fast either: we have no good way to stuff huge amounts of attachments into a space. Webdav is really designed for casual use: it's not implemented in such a way to be robust enough to en-masse import huge file numbers.

I'd suggest simply playing with the webDav and indexing capabilities to ascertain for yourself whether Confluence does an adequate job, but I will certainly maintain that Confluence is a first-class collaboration wiki first with attachment capability rather than a Document Management System with a wiki.

Tim

comments: author: Nic Hart
body: Thanks Tim. That is just the answer I needed. I wanted to manage expectations appropriately and this allows me to do so. It's a wiki I want...!


author: twong_atlassian
body: Glad I was able to help out :)


Tags: confluence-app

content
How to display word,excel files in confluence?
Asked by tousifishaikh:

Hello All,

Can i display the word and excel files using macro in confluence 4.2?

please let me know your suggections.

thank's


Answers:
author: tousifs
body: Hi peter john,

please refer the <https://confluence.atlassian.com/display/DOC/Displaying+Office+Files+in+Confluence>.

regards,

tousif shaikh


author: BernardoA
body: Yes you can...when you select a macro you might use "office connector" which will display workd and excel files.
Is there a way to automatically burnd down hours to zero when you close a task?
Asked by Veronica Stewart:

We are using Greenhopper's rapid board with the estimated time and remaining time fields.

Is there a way to have the remaining hours burn down to zero automatically when you close a task or move it to the done column?


Answers:
author: Tanner Wortham
body: Yep. Sure is. You can do with with a post function called "Update Issue Field" in your workflow. Here's a screenshot of what it looks like in our configuration:

![](../../upfiles/Capture_43.PNG)


Tags: cloud

jira-software-cloud
Need assistance setting up Synchronous LDAP when Group Perms are lost after migrating to Delegated LDAP
Asked by Lyndon-Michael Gordon:

We migrated from 3.4 to 4.2.4, and had to make use of the Delegated LDAP profile to get it to work when migrating through 3.5.x . There was a migration task we used to migrate the Group permissions then. Now I have been directed to see why Synch LDAP can't be utilized now. It appears that IDs are being populated in the Sync process, but users are not being assigned group permissions.

I need a way to reverse migrate the Group permissions from Delegated LDAP to Sync LDAP? Can anyone provide me some input on how I would copy entries?

I appreciate any assistance.

Lyndon-Michael Gordon


Answers:
author: Robert Chang
body: Hi there,

To expand on what Tousif has already mentioned, it's possible to use Bob Swift's CLI to bulk assign group memberships. See the following KB for details:

<https://confluence.atlassian.com/display/CONFKB/Migrate+Local+Group+Memberships+Between+Directories>


author: tousifs
body: Hello

Lyndon-Michael Gordon,

please refer the below links

* <https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-AddingUserstoGroupsAutomatically>

Or you would use LDAP with Internal Groups, and then use Bob Swift's CLI Plugin and bulk assign.

* <https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation>

Hope this helps you!

regards,

tousif shaikh
Server ID changing
Asked by Graham Pooler:

We have installed Confluence on a VirtualBox VM, but each time the VM is restarted the server ID changes.

1) Is there a way to stop the ID changing?

2) How do I change the server ID for the Confluence licence?


Answers:
author: Graham Pooler
body: Re-install did fix this, but we do not know why.


author: Graham Pooler
body: This was fixed by re-installing everything. Unfortunately we did not determine what is different now and why it did not work before.


author: JohnA
body: Hi Graham,

Are you deploying Confluence each time you startup the VM? Otherwise I don't believe the Server ID should be changing once it's been generated and set. However, you can read about setting the Server ID in this document: <https://confluence.atlassian.com/display/CONFKB/How+to+Change+the+Server+ID+of+Confluence>

All the best,  
John


Tags: licence
Migration to Oracle 11g from HSQLDB
Asked by Shane Shane:

Upon importing the backup data

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: not-null property references a null or transient value: com.atlassian.confluence.like.LikeEntity.content


Answers:
author: Shane Shane
body: I attempted to use dbvis, but after modifications confluence would error out. So I directly modified the hsqldb and removed all inserts that referred to the LIKES table.


author: Naren
body: The error logs state that there is a null entry in the table. Check the DB for the null value (I m not sure, but just check with the **content** table)and remove it and redo the XML import. Refer this [link](https://confluence.atlassian.com/display/DOC/Troubleshooting+XML+backups+that+fail+on+restore) and alos you can find the Confluence Database Scheme details [here](https://confluence.atlassian.com/pages/viewpage.action?pageId=179439242#ConfluenceDataModel-GeneralDatabaseDiagram)


author: dleng
body: <https://confluence.atlassian.com/display/CONFKB/Cannot+Restore+XML+Backup+due+to+Null+Attachment>

See this knowledgebase article for solution.
Change name from 'connid' to 'tirasa'
Asked by Francesco Chicchiricc?:

I have requested two separate OpenSource licenses, for ConnId (this one) and HippoCocoonToolkit.

However, I am not sure this can be allowed for small projects like these, hence I was wondering if the name 'connid' can be changed to 'tirasa' (<https://tirasa.atalassian.net>), I might then just create two separate projects in JIRA and spaces in Confluence.

Is that possible?


Answers:
author: JohnA
body: Hi Ilgrosso,

I'm sorry to say that it isn't possible to change OnDemand URLs, so if you really want to change it then the only option will be to instantiate a new instance with the desired URL and migrate your data from the old instance to the new one. So, it is possible but it's not an easy solution so I wouldn't recommend it as a solution unless you really need to change the URL.

All the best,  
John


author: Francesco Chicchiricc?
body: Hi John, thanks for your reply.

I will be waiting to see if my other Open Source license (<https://hippococoontoolkit.atlassian.net/>) gets approved, then.

Regards.


Tags: name
How to Add second ADI using Ldap confluence 3.5?
Asked by tousifs:

Hi team,

No user has access to Confluence from the second active directory we added.

please suggest me how i can work on this issue.

regards,

tousif shaikh.


Answers:
author: Daniel Borcherding
body: Hello Tousif,

It sounds like you have a misconfigured User direcotry connection. We have the following document that talks about configuring your Confluence to pull users from LDAP.

<https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory>

Whenever anyone creates a support ticket with us with an LDAP problem we ususally ask for a Directory Configuration Summary and an LDIF of a user that should be a part of that direcotry. The Directory Configuration Summary can be obtained from your Confluence Admin \> User Diretories page.

An LDIF is a bit harder to obtain. Below you will find a link to an external site detailing how to obtain and read an LDIF.

<http://www-01.ibm.com/support/docview.wss?uid=swg21240886>

Personally, I use [Apache Directory Studio](http://directory.apache.org/studio/) to interact with LDAP directories. You should be able to right click a user and select "Export as LDIF"

With these two pieces of information you can compare your connector with your directory structure to make sure that attributes are being populated as expected.


author: Renjith Pillai
body: Follow Daniel's comment below and check whether the directory configuration is right using Apache directory studio.


author: tousifs
body: No i am not getting single users from second LDAP browser.


author: Renjith Pillai
body: Ok, so the LDAP sync itself is in trouble. To confirm this can you check whether you are able to see any users from your second LDAP in your User Browser?


author: tousifs
body: hi renjith,

thanks for your early reply.

tha logs give me error := ERROR \[TP-Processor3\] \[user.impl.delegation.DelegatingGroupManager\] getGroups Failed to retrieve groups for user \[LDAP_Dellt\] from group manager:   
class com.atlassian.user.impl.cache.CachingGroupManager. Continuing with remaining managers.

regards,

tousif shaikh.


author: Naren
body: Though I m not familiar to AD and confluence, did you check reordering the User Directories i.e., moving the the User Directory (in which the users cannot login) up in order. Also can you check whether the users are duplicating in the User Directories.


author: Renjith Pillai
body: What does the security log say?
Can I use Jquery mobile on Confluence Mobile ???
Asked by liljoint:

Hello, I need to generate HTML code that is loaded with jQuery Mobile, but does not work.

I included the jquery mobile library, but this changes the view of several menu items, I think is because it overwrites the library to re-import and parse the content.

Anyone know how to do?

thanks


Answers:
author: JohnA
body: Hi Bryan,

As I understand it the The Confluence Mobile UI uses [Zepto.js](http://zeptojs.com/), and whilst this library strives to be API compatible with [jQuery](http://jquery.com/) it does not achieve 100% coverage of [jQuery's API](http://api.jquery.com/). However, it could be that uploading the new library is causing conflicts so maybe it would be better to try using Zepto rathe than uploading new libraries?

All the best,  
John


Tags: confluence-app
How can you change the Favorites on the Dashboard to default to the Pages tab?
Asked by Jennifer S:

Hello!

Does anyone know if there a way to make it so the default tab opened for Favorites on the Dashboard is Pages instead of Spaces? As an alternative, is there a way to have the Favorites list remember which tab the user had opened last as the All Updates/Popular tabs do?

Any insight would be much appreciated.

Thanks!

Jennifer


Answers:
author: Jennifer S
body: This is not currently available but a feature request has been added here: <https://jira.atlassian.com/browse/CONF-25478>


author: Anselmo
body: The alternative sounds interesting to me as well. We're establishing training documentation in Confluence and often Users need to interrupt for some reason. There's no bookmark functionality so far besides the hint to set a favorite. Having many favorites, it may be more attractive to have a bookmark to jump to. Somehow a different color for visited links would be an indication, but this takes more effort than a bookmark.


author: Yilin
body: I think as far as JIRA (in the latest version) is not restart, when the same user open the dashboard in a new page, it will show up the same opened last time. Maybe you can set up a new test instance to try the laest version of JIRA?

comments: author: Jennifer S
body: Hi MOMO,

Thanks for the response! My fault for not specifying, I was referring to Confluence 4.3.
confluence 4.3 page editor not working. tool bar doesnt work?
Asked by doug colligan:

confluence admin or user cant edit pages tool bars unresponsive in any browser. What am i doing wrong?


Answers:
author: Septa Cahyadiputra
body: Another possible cause would be corrupted plugin cache which could be solve by the following steps mentioned on our knowledge base article:

<https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>

Hope it helps.

Cheers,  
Septa Cahyadiputra


author: Amalia
body: You might want to refer to this KB and see if one of the resolution fixes the issue <https://confluence.atlassian.com/display/CONFKB/Editor+is+Not+Working+Properly>
System Error: We cannot create new subspaces through 'space admin'
Asked by Nish Dagli:

We get a system error while creating new subspaces. Please see attached screenshot. The error message reads

Cause

com.atlassian.bonnie.LuceneException: com.atlassian.bonnie.LuceneException: Couldn't open writer on directory: org.apache.lucene.store.SimpleFSDirectory@C: Program Files Atlassian Application Data Confluence index lockFactory=org.apache.lucene.store.SimpleFSLockFactory@585e25f3

at com.atlassian.bonnie.LuceneConnection.withBatchUpdate(LuceneConnection.java:409)

caused by: com.atlassian.bonnie.LuceneException: Couldn't open writer on directory: org.apache.lucene.store.SimpleFSDirectory@C: Program Files Atlassian Application Data Confluence index lockFactory=org.apache.lucene.store.SimpleFSLockFactory@585e25f3

at com.atlassian.bonnie.LuceneConnection.withWriter(LuceneConnection.java:346)

caused by: org.apache.lucene.store.LockObtainFailedException: Lock obtain timed out: SimpleFSLock@C: Program Files Atlassian Application Data Confluence index write.lock

at org.apache.lucene.store.Lock.obtain(Lock.java:85)


Answers:
author: dleng
body: Hello there, have you tried the workaround here: [https://confluence.atlassian.com/display/CONFKB/com.atlassian.bonnie.LuceneException+Couldn't+open+writer+on+directory](https://confluence.atlassian.com/display/CONFKB/com.atlassian.bonnie.LuceneException+Couldn%27t+open+writer+on+directory)


Tags: error

subspace
How to add user mass to confluence group ?
Asked by tousifs:

Hi all,

how to add mass users to confluence user group.

regards,

tousif shaikh.


Answers:
author: GuilhermeA
body: Hello Tousif,

You can achieve your goal with adding users to internal groups.

* <https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-AddingUserstoGroupsAutomatically>

Or you would use LDAP with Internal Groups, and then use Bob Swift's CLI Plugin and bulk assign.

* <https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation>

Hope this helps you!

Cheers,

Guilherme


author: Adam Labus
body: You can use REST API to add/remove users to/from groups <https://marketplace.atlassian.com/plugins/com.itlab.confluence.plugins.restapi-extender/server/overview>


author: Nic Brough -Adaptavist-
body: Depends on how you are doing user authentication. Internal? Crowd? LDAP?

comments: author: tousifs
body: i have upgraded to confluence 3.5.

using the LDAP i want to add users.can u suggest me how i can achive it or you can share a link with me where i can do it step by step.

regards,

tousif shaikh.
Edit permissions only for part of space
Asked by Alexander Afonyashin:

Hello support,

I'm in trouble with the following required configuration:

- we have two groups: A and B, both of them have view permission on space

- we have a number of 'root' pages in space, let's call them 1,2,3,4

- we grant editing permissions on space to group A

- we want to grant editing permission on particular page 4 (and all child pages) to group B

It seems that I have to grant editing permission on space to group B even if I want it (group B) to been able to edit only page 4. If I restrict editing on page 4 to group B, then it is still unable to edit it if no editing permission granted on space to group B.

Is there any way to grant editing permission to particular page without granting edition permission on space?

Best regards,

Alexander Afonyashin


Answers:
author: HuseinA
body: As I answered in the support ticket, I'm afraid, there is currently no such way to achieve what you're after in Confluence out of the box. Reason is because as what you have observed, that would break the permission hierarchy chain:

![](https://confluence.atlassian.com/download/attachments/139414/Confluence%20Page%20Restrictions%20Hierarchy%20-%202.png)

There is an improvement request to track this here: <https://jira.atlassian.com/browse/CONF-7089>

comments: author: Jason Hensler
body: Husein:

That ticket was created in 2006 and has had no action from Atlassian. It would be helpful if you could nug the Devs about this issue, though it seems unlikely to be fixed...


Tags: permission
Bonfire Annotation tool for Confluence ?
Asked by Morten Schmidt:

Hi

We are considering using Confluence as our new wiki platform for our ERP system, which is spread across Web, Mobile and Windows Applications.

We need a simple tool for doing screenshots of these applications and then annotating them with arrows, markers and text.

I have seen on the bonfire project this seems like a part of the solution.  
This surely most also be part of the confluence wiki platform (doing documentation without annotated screenshots is not reasonable) however i cannot seem to find it ?

If somehow this is not part of confluence, can you use Bonfires screenshot tool for doing Windows Application screenshots and submitting them to confluence ?


Answers:
author: LuizA
body: Hello Morten,

Actually Bonfire is not available for Confluence (is not part of Confluence), just for Jira. But for Confluence you can use the Screensnipe plugin as a screenshot tool, that is a great plugin that probably will work for your need, see below:

<https://plugins.atlassian.com/plugins/com.spartez.ss.screensnipe-confluence-plugin>

I hope this helps.

Cheers,

LJ.


Tags: annotation

screenshot
Confluence is down each morning
Asked by ahmed:

Hello,

every morning , the employees always complain about Confluence is down.

we need to know exactly the reason behind that please

<br />


Answers:
author: Chung Park Chan
body: Do you have enough memory for Confluence? Go to Confluence Admin \>\> System Information and look under **Java VM Memory Statistics** whether your instance had enough free space.  


author: tousifs
body: Hi Ahmed,

please check the plugin compatibility for version which your using.

what is the confluence version you'r using please check the issue fixed with same version?

did u change any hardware or its connected Crowd.

also share logs we will help u to solve the issue.

regards,

tousif shaikh.


author: ahmed
body: According to the logs we have an exception of Memory,

So we will work on the

<https://confluence.atlassian.com/display/CONFKB/How+to+Fix+Out+of+Memory+Errors+by+Increasing+Available+Memory>

<br />

and also add physical memory to the server.

thank you all..


author: Naren
body: You got to look at the logs under the [Confluence Home Directory](https://confluence.atlassian.com/display/DOC/Confluence+Home+Directory)and the application server logs located under the [Confluence Installation Directory](https://confluence.atlassian.com/display/DOC/Confluence+Installation+Directory), in order to know whats going wrong. Refer [this](https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs) to find the Confluence logs.

Share the log details here, hopefully you'll get your question answered!
Template for Confluence like Release Notes ?
Asked by Morten Schmidt:

Hi

There are some great templates for Confluence however one of the things we also want to use confluence for is release notes.

Looking at the release notes for confluence  
<https://confluence.atlassian.com/display/CONF43/Confluence+4.3+Release+Notes>

They have a very nice design and style.

I have looked around and looked for a template to support this design, is this available somewhere ?

Atlassian most have this as a template internally.

<br />


Answers:
author: SarahA
body: Hallo Morten

I'm glad you like the design of the release notes. :) We don't have a template available for them, but if you like you can copy the source of the page and paste it into your own wiki. This has the advantage of including the images for the numbered items, which a template doesn't do.

To copy the source, go to the page a choose "Tools" \> "View Source". Click at the top of the "View Source" window, then press Ctrl+A or Cmd+A to select all the content. Then paste it into your own Confluence editor.

Alas, you'll get all the extra words and attachments too, but it shouldn't take to long to remove them and adapt the page to your needs.

I hope this helps. :)

Cheers,

Sarah

comments: author: Morten Schmidt
body: Okay great, we will try that.

Do you have designers doing your screenshots or do you know of a great screenshot annotation tool ?

We have a range of developers all doing documentation and we would like screenshots to have the same look and feel.


author: SarahA
body: Hallo Morten

The marketing team did the annotations in the release notes. I don't know what tool they used. We usually use SnagIt, which is great for standardising screen captures and annotations.

Cheers, Sarah