youngmon/atlassian-qna huggingface dataset:
How can I combine the events of two Team Calendars into a single calendar.
Asked by John Digweed:

Historically we had indivdual calendars for events, travel, holdiays. With the new funciionality of Team Calendar events we want to combine calendars in a single calendar, however an ical export will only allow an import into a new calendar. Any help either front end or back end would be most welcome


Answers:
author: William Zanchet [Atlassian]
body: Hey John,  

Yes, actually the iCal export will only allow an import into a new calendar. There isn't a way to do what you're trying to achieve.  
We already have a feature request already open for it as you can see here:  

[](https://jira.atlassian.com/browse/TEAMCAL-1012)<https://jira.atlassian.com/browse/TEAMCAL-1012>  

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates.  

<br />

Cheers,  

WZ

comments: author: John Digweed
body: Thanks fotr the quick response, I have voted, the workaround to combine in a Google Calendar seems to work as well.
Team Calendars default subscribed calendars
Asked by robouk:

Google have an .ical available for public holidays.

I have subscribed to this calendar in Team Calendars but I was the whole team to be able to see this.

Is there a way to push this out to the team automatically? Currently, it does not appear for them.


Answers:
author: Elisa [Atlassian]
body: Hi Robert,

You can check if the calendar does not have a restriction. Are those people able to access the page that the calendar is in? If not, you just need to grant them permissions and the calendar will show up.

Cheers!

comments: author: robouk
body: The calendar is on my calendar/mycalendar.action but not other people's calendar/mycalendar.action


author: robouk
body: And there are no restrictions


author: Elisa [Atlassian]
body: Have they tried to subscribe to the calendar? Or they don't see it at all?


author: robouk
body: When I subscribe to the calendar, I want it to appear by default to the team without them having to subscribe themself.


author: Elisa [Atlassian]
body: Robert,

Unfortunately it is not possible. They must subscribe themselves.

Cheers!


author: Robert Obuch
body: I think this would be a worthy feature request if you could log it please.


author: Elisa [Atlassian]
body: Robert,

There's a new feature request for it: [](https://jira.atlassian.com/browse/TEAMCAL-124.)<https://jira.atlassian.com/browse/TEAMCAL-124>.

Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to [Implementation of Bug Fixing Policy](https://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy) for more information on Atlassian's approach to the development of these bugs fixing.  
Cheers!


author: Anais Victor
body: This add-on will help you force user to subscribe calendar

<https://marketplace.atlassian.com/plugins/com.elitesoftsp.confluence.calendar.insights.plugins/server/overview>

View release note for more details:

<https://bitbucket.org/andyng90/calendar-insights/wiki/Calendar%20Insights%201.2.0%20Release%20Notes?_ga=1.258839562.109068612.1454111369>

Hope it help


Tags: cloud

confluence

confluence-cloud
Bulk delete or update operations in Team Calendar?
Asked by Alaine Pabayos:

Hi,  
We have an inquiry from one of our users regarding Team Calendar admin maintenance.  

As confirmed with the Team Calendar configuration page, we found no functionality that can help up achieve this?  

I would like to know what alternatives we can do in order for us to do this?  
1. bulk update of events  
2. bulk delete of events  
3. export of all events in an excel sheet.  

Thank you for your answers.


Answers:
author: Alejandro Conde Carrillo
body: I'm not sure this is easy to make at the moment. There is a feature request to provide an API to do this kind of things: [TEAMCAL-269](https://jira.atlassian.com/browse/TEAMCAL-269 "Provide API to create, edit and remove events from a calendar").

The latest version of Team Calendars use it's own tables in the database (AO_950DC3_TC_\*) so you may be able to do that using SQL. I would personally use that only for reporting, not modifying data.

comments: author: Alaine Pabayos
body: Hi Alex,

Noted. Thanks for your answer. We'll look into the tables and see what information we can pull.
Confluence calendars not included?
Asked by Allison Kelsey:

Is there truly no system calendar functionality that comes with Confluence instance? The only alternatives I see are Google Calendars and Team Calendars. The former requires a user be logged in to Google while viewing the Wiki. The latter is $4000.

Is anybody aware of other options for just a straightforward manual calendar in Confluence? We are on v4.3.7.

Thanks.


Answers:
author: pjuska01
body: Anyone find better embedded calendaring alternatives since 2014?


author: Alejandro Conde Carrillo
body: I am afraid Confluence does not come with calendar functionality. The two options you mention seem to be the only ones.


Tags: calendar
How do you delete extra Confluence Team Calendar Jira Sprint events?
Asked by Matthew Cox:

I added that event type twice to my calendar by mistake with no apparent way to delete 1 of the 2 which show exactly the same information.


Answers:
author: Stuart Malcolm
body: I encountered the same problem, but eventually figured it out. If you go to "Calendars" at the top (blue menu, just to the left of "Create") you can delete calendars and event types too (and give them different colours)

comments: author: Lara Lopez
body: Thanks!
Team Calendars starts the day at 8AM, I want to change this?
Asked by Robert Obuch:

I have events scheduled on team calendars before 8AM and when I access the calendar through the browser, they are not immediately visible or obvious because the day starts at 8AM.

Is there a way for me to change the 'start time' of the day?


Answers:
author: Elisa [Atlassian]
body: Hi Robert,

8am is the default view. Though, Team Calendars often offers a scrol bar to see other times.  
Do you have one? :)

comments: author: Robert Obuch
body: Yes but this is not ideal. Has a feature request been raised for a configurable start time?


author: Elisa [Atlassian]
body: Hi Robert,

I took the liberty to create a feature improvement for you.  
You can follow the request via: [](https://jira.atlassian.com/browse/TEAMCAL-2453)[https://jira.atlassian.com/browse/TEAMCAL-2453\<br\< a=""\>\>](https://jira.atlassian.com/browse/TEAMCAL-2453%3Cbr)

Any further question, please don't hesitate to ask! :)

[](https://jira.atlassian.com/browse/TEAMCAL-2453)Cheers!
Simplest way to add calendar to jira
Asked by W?odzimierz Skiba:

We are trying Jira+FishEye and want to try team calendar. What is the simplest configuration to achieve it? Do we need whole confluence?


Answers:
author: Theinvisibleman
body: Hey there, as far as I know, you'd need to have Confluence to be able to use Team Calendars properly. This is because the Team Calendars add-on in JIRA is only meant to be an integration with the existing calendars in Confluence : [Team Calendars JIRA Integration](https://marketplace.atlassian.com/plugins/com.atlassian.jira.extra.jira-ical-feed).

So, I'd say you would need to have Confluence to make use of Team Calendars.


Tags: jira-administration
Confluence Calendar - Change Military Time
Asked by Anthony D'Angiolillo:

Is there a way to change from having to enter events in military time to normal 12am/12pm format?

Thank you


Answers:
author: Stacy Gorman
body: I'm not seeing the display time format. Is that only available in Team Calendars 5?


author: Wayne Wong
body: Hi there,

First you will need to login as admin\>\> Team Calendars\>\>\> Global setting\>\>\> Display time format\>\>\> change to 24 hour

![](../../../upfiles/calendar_2.PNG)

Hope these help.

Thank you :)

Regards,

<br />

Wayne Wong
Cannot get Invite Emails
Asked by Nathan Keenan:

Hi

I am not able to get invite emails through to a colleague of mine using the same @domain name as me. How do I get this resolved. I believe we have had an issue before where emails are blacklisted and are unable to receive emails?

Thankyou

Nathan


Answers:
author: Daniel Eads
body: Hi [@Nathan Keenan](/t5/user/viewprofilepage/user-id/4508295) ,

I found 4 folks on your domain with email addresses on our suppression list, due to various errors returned by your organization's mail server. I've cleared all these entries from the list. Try sending the invitation again and seeing if it gets delivered this time, and if it's not immediately there, have your colleague take a look in the spam folder just to be sure. Give me a shout if there's still trouble!

Cheers,  
Daniel \| Atlassian Support


Tags: account
Not able to join organization account
Asked by Pravin J.S:

I am not able to see the organizations projects assigned to me.


Answers:
author: Suvradip Paul
body: Hi [@Pravin J.S](/t5/user/viewprofilepage/user-id/4494720) ,

Thanks for posting and welcome to the community.

Could you please share screenshot of this problem?

Note - Please blur any personal identifiable information in the screenshot.

Cheers

Suvradip

comments: author: shruti gupta
body: You may not have project access or may be not in some groups or roles which required to access the project .So need to request the jira admin of your organisation.


Tags: account
How can I log in to atlassian.com?
Asked by Anh Ngoc:

when I create account, verify done. After that Atlassian said that I cannot access Do I want to log in by another account?

Please help


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian.com is Atlassian's public facing website, and most people don't need access to the bits that are behind a login.

I suspect you are trying to do something in the wrong place. Could you explain what you are trying to do and why you think you need to log into Atlassian.com to do it?

comments: author: Anh Ngoc
body: I create big gantt, but some feature of big gantt , I do not understand. I click to documentation of big gantt.

You can see attachment for more detail, when I click, landing page come to big gant, but I cannot log in by my registered account!


author: Anna-BigPicture
body: Hello [@Anh Ngoc](/t5/user/viewprofilepage/user-id/4483032)

Would you please attach a screenshot mentioned in your message? Thank you.


Tags: account
Can't create an Account with email address
Asked by tina tran:

Hey community,

Hi, I've tried to create an Atlassian Account with this email address (removed). But I don't get a link to verify my email.

I was having trouble rec external email, but thats now been fixed. I suspect i'm on the bounce list.

Help Please! Is there someone i can contact?

Tina


Answers:
author: Nicholas M
body: Hi [@tina tran](/t5/user/viewprofilepage/user-id/4476079), indeed you were on a bounce list due to the problems with your account receiving external email. We have removed you from this list, but if you have not properly fixed your local email issues you may end up back on it when you try to signup again.

comments: author: tina tran
body: Legend Nicholas! Works fine now.


Tags: account
Two accounts created with same email id.
Asked by Manisha Gulati:

Hi, mistakenly created two accounts referring to same email id.

Can I delete one of the account? will it impact other account as well?


Answers:
author: G subramanyam
body: Hi [@Manisha Gulati](/t5/user/viewprofilepage/user-id/4465247) welcome to the Atlassian community.

Even though I haven't come across this situation, after skimming found the following links.

1. [Create account with same email address](https://jira.atlassian.com/browse/ID-6546 "ID-6546")

2. [change account email addresses](https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html)

If you found an answer from the above two links, then choose "accept answer" to my post. Else, kindly update this thread with your found solution for benefit of new members.

Stay safe and stay healthy.


Tags: account
Can't change email address - don't receive verification mail
Asked by Dmytro Odnoiko:

Hi

We are trying to change the email address to our old myatlassian account.

The problem is that we don't receive the verification mail on the old email address, we only get the email to the new address that a change is requested.

We've seen this Post ( [https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html](https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html?)) and we are doing exactly the steps as described there.

We've checked my spam/junk folder and if the new address is already linked to any other account/product, but it's not.

Also, we have checked if followed domains added as trusted:

sendgrid.net  
mail.notifications.atlassian.com  
n?-reply@atlassian.com  
noreply@mailer.atlassian.com

<br />

Could you please tell, do you have any other suggestions?


Answers:
author: Daniel Eads
body: Hi [@Dmytro Odnoiko](/t5/user/viewprofilepage/user-id/4465155) , welcome to the Community!

I see that you had previously opened a support case about this, and that the advice in the support case routed you here to Community. Taking a look at your organization's email records with the Atlassian email service, I can see that there have been some errors to various email addresses in your organization.

In order to help verify if our system is sending email to you old address correctly, I'd like to get both the **old** email address and the **new**email address you'd like to use listed. You can reply here if you're comfortable with those being public accessibly until I am able to remove them from your reply, or you can reply to the previous support case you opened and they will be private to Atlassian. I am watching your previous support case.

Once those email addresses are listed, I'll check our mail system and follow up with you here.

Thanks,  
Daniel \| Atlassian Support

comments: author: Dmytro Odnoiko
body: Added emails to the ticket. Thank you


author: Daniel Eads
body: [@Dmytro Odnoiko](/t5/user/viewprofilepage/user-id/4465155) thanks for adding the email addresses! I was able to confirm that the "old" email address was indeed on our email service's suppression list. I've cleared that error out and now the email verification should attempt to deliver to that address again. Please give the email change another shot. Cheers!


author: Oleksandr Chornous
body: Hi Daniel,

Thank you for helping us.

It works, and we have successfully changed email.

Have a nice day ahead!


author: Dmytro Odnoiko
body: Daniel, thanks a lot!


Tags: account
Change e-mail adress to existing account or create new account
Asked by Jessica Viklund:

Hej,

I have created a new account but I don't receive any verification email. Adress is working fine for other emails and they are not placed in the junk folder.

I have another account that is working fine but not able to change the email adress to this account either.

My new adress has other projects connected to than the old adress.

How can I proceed?

Thanks!


Answers:
author: Daniel Eads
body: Hi Jessica,

Checking your accounts, I see you do indeed have two accounts right now. The newer account sent some errors back to our mail service quite some time ago (I think perhaps unrelated to your current situation - we're talking about months!) which got the address placed on our internal "do not send additional emails" list. Unfortunately there isn't an error message you'd see somewhere when this happens, hence needing to ask like this.

I've removed the block from your new email address so that the verification can be delivered. However, given you already have the permissions/projects set up that you might need, I would suggest doing the following in order to minimize permission changes:

1. Log into the "new" account (you@company.com) - you may need to click the verification email first to get in
2. Visit <https://id.atlassian.com/manage-profile/email> on the new account, and change the email address to something like you+temporary@gmail.com - effectively you may not want to be using this "new" Atlassian account
3. Log out from that Atlassian account
4. Log in to your existing Atlassian account (ext.you@company.com)
5. Visit <https://id.atlassian.com/manage-profile/email> and change the email address to the one you want to use going forward (you@company.com). This should work now that there is no longer an Atlassian account with that email address.

The end result of this will be that your "existing" Atlassian account that you've already been using will have your new email address. I think that will get you working with your new email address and current account with the least amount of fuss. Let me know if you need more assistance!

Cheers,  
Daniel \| Atlassian Support


Tags: account
New user is not able to receive email notification
Asked by algoworks-mani:

Hi,

I am having 'Admin' access of bitbucket in my organisation. I am usually able to add new members for repo's.

Today I have added a new user, however users is not receiving any invitation for this. I have done it 3-4 times.

Please let me know how this can be resolved.


Answers:
author: Daniel Eads
body: Hi there,

I see you've opened a second version of this question [at this link](https://community.atlassian.com/t5/Bitbucket-questions/Not-received-email-notification/qaq-p/1737627) and also a support request. Given that, just noting that the support engineer working the support case for you is in the best position to help. They'll communicate through our support portal as the email address is needed and Community questions (here) are public.

Cheers,  
Daniel \| Atlassian Community


Tags: account

invite
Earning levels
Asked by Ruslana Smirnova:

Hi! I earned the third level in Atlassian Community and there's no information on how to earn the fourth. Can you give me some tips?   

<br />

Thank you!


Answers:
author: Rob Horan
body: There are levels?

comments: author: Ruslana Smirnova
body: Yes, you have different possibilities on different levels. For example, you can post the article only starting from level 4.


author: Matthieu Poupard -Klaxoon-
body: I'm working hard on getting to Level 3 here (hoping to be able to post an Article soon) ?


author: Tansu Akdeniz
body: Hi [@Ruslana Smirnova](/t5/user/viewprofilepage/user-id/4440093)

I guess you should keep going, because there is no written formula in community :) Post, like, answer more and more..

Also check [this link](https://community.atlassian.com/t5/Feedback-Forum-articles/How-to-earn-badges-on-the-Atlassian-Community/ba-p/729801).

comments: author: Ruslana Smirnova
body: Thanks a lot!


author: Rajesh Viswanathan
body: wonderful and congrats


author: Michael Gloeckner
body: Thank you for the information.


Tags: account

badge
Testing, how to find this question that I post here in the community?
Asked by Digital & Branding:

I tried posting a question previously. However, I can't remember what question I have posted. How do I view a list of questions I had posted previously? #testing


Answers:
author: Jack Brickey
body: Not easily, at least if you post a lot. You can click on your avatar and view profile and then look at your posts there. You can also search using the search bar if you remember the title of your post.

comments: author: Digital & Branding
body: Thx Jack for replying. Finally found my post under 'view profile'. Cheers and thx once again. Much appreciated.


Tags: feedback-forum
Two Organisations - same site and products
Asked by Scott Home:

Hi

I am not sure how it happened but we seem to have two organisations with the same site and products. Obviously only one of them has managed users and a verified domain.

Is this possible and how would I fix this (Merge?) obviously I would want to retain the Organisation with the verified domain.

Thanks

Scott


Answers:
author: Dave Liao
body: [@Scott Home](/t5/user/viewprofilepage/user-id/3562739) - Strange! Can you confirm if they're indeed the same organization? If you click into each org, do you see a different URL?

comments: author: Scott Home
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) Yes different URL's for the organisations. Same URL for the site - . To spice things up a bit I am only admin on one of them. (We do have users who are on both) Thanks


author: Dave Liao
body: [@Scott Home](/t5/user/viewprofilepage/user-id/3562739) - innnnteresting. Make sure you get added as an admin on the other org OR have the admin on the other org [transfer all the products](https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/) to the main org.

Of course, you don't want to accidentally make things worse, so I sent a note to Atlassian to look into this thread and see if they can help you out. ?


author: Scott Home
body: Great thanks for your help. Yes I am now admin on both. It would be good to get confirmation no adverse effect in transferring the same things into an Organisation that already holds them


author: Dave Liao
body: [@Scott Home](/t5/user/viewprofilepage/user-id/3562739) - I'm 99% sure you'll be fine, but let's have Atlassian confirm for you! ?


author: Stephen Sifers
body: Hello Scott,

I can confirm the two org's you're a part of are different, while named similarly. With this said, it looks like you might have already transferred all of your products to the lowercase named org. The guide that Dave linked is the correct reference to use for this.

There should not be any issues with transferring your products to another org. If you do have any issues please do reach out and we'll take a look.

Thanks for bringing us in [@Dave Liao](/t5/user/viewprofilepage/user-id/523242)

Regards,  
Stephen Sifers


Tags: account

atl-rvw
Does claiming our domain name affect existing users immediately?
Asked by Lloyd Langley:

We have a number of different departments using Atlassian products and we want to bring it all in to one account for centralise control. I intend to claim our domain name and introduce Access etc to better control licencing etc. If I claim the domain name (our company domain name).. does it affect any of our existing users (with an email address in our domain) immediately? I will be introducing changes but not immediately. Any advice would be appreciated.

Thank you


Answers:
author: Lloyd Langley
body: I went ahead with the claim, and it doesn't appear to have had any effect upon the existing users. However, I have noticed a lot of users have looked at Atlassian products over the years and consequently are been recognised and listed as "unverified". I intend to delete these accounts as the users concerned have left. Also, you can't put unverified users in to a Group. Shame as it would be good to be able to see them easily. Anyway, onward in to the unknown, known as Atlassian!

comments: author: lloydlangley
body: Thank you.. I have claimed the name and I am unaware of anything changing.. which is good. I'll make it change when I'm ready.

Best regards.


Tags: account