youngmon/atlassian-qna huggingface dataset:
Error Message: Can't connect to server.
Asked by Evelyn Cooper:

I'm getting this error message:  
"Can't connect to the server  
Your session has expired. You'll need to log in again or switch to another account to keep working.  
[Log in or switch to another account."](https://gcs-statestreet.atlassian.net/login?application=confluence)  
I tried to refresh the page and login again, but I still have the error. Another colleague of mine also cannot edit this page. I even tried creating a new page and copying over all the contents, but when I did, I got another error: "Can't save changes." How do I fix this? Is it something wrong with the contents of the page? Even if I paste as text, it does not work.


Answers:
author: Brant Schroeder
body: [@Evelyn Cooper](/t5/user/viewprofilepage/user-id/4910204) You will need Atlassian to take a look at it since it is a cloud instance. You can submit a support issue here: <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud

error
Confiforms full text search issue
Asked by Patrick Liang:

**Summary**: when there is any colon (:) inside an hyperlink field, the full text search doesn't work.

**Details**:

- I defined a form with a hyperlink type of field with field name of url

- I created a tableview with instant search and full text search enabled

- When the url doesn't include colon (:) the search works. However, when an url includes colon, the search doesn't work (I didn't include http:// or https:// in the search box otherwise it will never work for search). The particular url has the following string in the url  
**.com/:f:/**

**Question**:

- What can I do to enable search for this type of urls?

- Are there any other special characters that will have the same type of search issue?

Thank you.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Is this very important to search with a protocol, ie a full absolute url?

Alex

comments: author: Patrick Liang
body: I wanted to detect if the url exists already before creating a new entry.

However, it is inconsistent between the behaviors' of different macros:

- the field definition rule uniqueness detects the url already exists

- the search function does not return any record

I removed the function to detect the uniqueness for now but it is not ideal. Do you have any suggestions on how to handle it?

Thanks,


Tags: confiforms
Can we monitor who is watching our Confluence's space?
Asked by Tam Nguyen:

Hi guys,

Is there a simple way for us to monitor a group of people who are watching our Confluence's space. We just want to ensure all the people in this group is following our space.

Currently I am planning on getting all the watchers using <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content-watches/#api-wiki-rest-api-space-spacekey-watch-get>

then compare it with all the people that are in the watch group <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-group/#api-wiki-rest-api-group-member-get>

<br />

If there are any differences then we will add them manually. Are there any better ways of achieving the same thing with a more simple setup?


Answers:
author: Brant Schroeder
body: [@Tam Nguyen](/t5/user/viewprofilepage/user-id/5221643) Welcome to the Atlassian community

There currently is not delivered funcitonality or an app that provides this feature.


Tags: api

cloud

confluence-cloud
como alterar macro existentes no confluence page / how to change existing macro in confluence page
Asked by Guilherme Azevedo:

Como alterar macro existentes no confluence page? Quero usar uma macro existente, a macro "Anexo", e acrescentar colunas na sec??o de propriedades para que fique mais informativo. Como fazer?

How to change existing macro in confluence page? I want to use an existing macro, the "Attachment" macro, and add columns in the properties section to make it more informative. How to make?


Answers:
author: Brant Schroeder
body: [@Guilherme Azevedo](/t5/user/viewprofilepage/user-id/5221680) welcome to the Atlassian community

That is a delivered macro and you can not change it other than what is described in the documentation here: <https://support.atlassian.com/confluence-cloud/docs/insert-the-attachments-macro/>

comments: author: Guilherme Azevedo
body: Thank you Brant Schroeder!


Tags: cloud

confluence-cloud
How do I remove or rename the site home page?
Asked by Ms_ Hiller:

I removed the dashboard and replaced with a space overview, and the homepage was updated correctly. However, the Dashboard stayed on the top navigator, named 'Home'. This is confusing, as we have 'company home' and 'home' listed side by side.

Is there a way to rename the dashboard, or remove it?

<https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/>


Answers:
author: Summer Hogan
body: Hi [@Ms_ Hiller](/t5/user/viewprofilepage/user-id/5198940) - try these steps:

Please note, you will need to have the correct privileges to perform this action.  
How do I change the space name in Confluence cloud?  
**Change the space name and logo**  
1. Go to the space in Confluence Cloud.
2. Select Space Settings from the sidebar.
3. Select Space details from the Manage space card.
4. To edit the space name: Select Edit Space Details and type in a new name. Select Save.
5. To edit the space logo: Select Edit to the right of the Space Logo.

comments: author: Ms_ Hiller
body: Thank you for taking the time, but this doesn't answer my question. I'm asking how I can change the way the 'Dashboard' is displayed on the top navigation.


author: Summer Hogan
body: Can you share a screenshot of what you are trying to change?


author: Ms_ Hiller
body: ![Screenshot 2023-05-18 000152dash.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/257948i5BF8B79A3F8EF081/image-size/large?v=v2&px=999 "Screenshot 2023-05-18 000152dash.jpg")


author: Ms_ Hiller
body: I am trying to change how the sitewide dashboard is displayed after setting a different sitewide homepage.


Tags: cloud

confluence-cloud
Is it possible to return to the legacy editor on a new page?
Asked by Amber Hardiman:

Resizing pictures on the new editor is incredibly frustrating and basically a guessing game. Is there a way to return to the legacy editor on a new confluence page, so I can use the precise pixel selection?


Answers:
author: Summer Hogan
body: Hi [@Amber Hardiman](/t5/user/viewprofilepage/user-id/5221662) - Welcome to the community!

There are lots of discussions on the community about this, but this one I found the most useful in this community post: <https://community.atlassian.com/t5/Confluence-questions/How-to-revert-to-legacy-editor/qaq-p/1363698>

Try this:

1. Open Confluence and at the top of the page, select **Templates**.

2. On the **Templates** page, choose the **Legacy editor page** to create a new page using that editor.

Optionally:

1. Open Confluence and at the top of the page, select **Create**.

2. In the right side bar, select **Templates** , then search for **Legacy editor page**, and select that page.

This enables me to use that editor.

I am not an expert, nor do I work for Atlassian. Your instance of Confluence may vary, with different fields/features etc. but this works for me even today. I won't be providing more information than this, but I do hope it helps someone find that editor.

comments: author: Barbara Szczesniak
body: [@Summer Hogan](/t5/user/viewprofilepage/user-id/4193903) How old is your Confluence instance? Mine was set up only a few months ago, and there is no **Legacy editor page** template available. In newer instances, I don't think there is any way to access the old editor---though I have seen some references to contacting Atlassian support to have them turn it on in your instance.


author: Amber Hardiman
body: I have the same issue. Unfortunately, there is no legacy editor page template, but thank you for the suggestion. I will try to reach out to my admin to see if it can be reverted somehow.


author: Summer Hogan
body: That's probably a good idea to reach out to your admins [@Amber Hardiman](/t5/user/viewprofilepage/user-id/5221662) and [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859). It might be turned off on their end.

BTW, welcome to the community [@Amber Hardiman](/t5/user/viewprofilepage/user-id/5221662)!


author: cristiane.tavares
body: Hello [@Amber Hardiman](/t5/user/viewprofilepage/user-id/5221662) , our org moved to the cloud less than a month ago, I have created some legacy pages and now I can\`t . The legacy was perfect for the type of pages I create. I am really disappointed to have to expend so much time editing the new page while I could do it in 1/3 of the time with the legacy.


Tags: cloud

confluence-cloud
Automating Custom Field to Email Card Members when date passed
Asked by lucia:

Hello! I am trying to work on an automation using a custom field, ideally would like it to do the below:

1) Custom Field "Proof Approved" Date Set

2) Alert Sent to Card Members when Custom Field date has passed by 24 Hours without being checked off / removed by me

I seem to only be able to do this when a Due Date has passed, however, in our scenario the due date is when the whole complete project is due.

Thank you


Answers:
author: milynnus
body: [@lucia](/t5/user/viewprofilepage/user-id/5008054)

Currently there is no trigger for custom field dates. You need to setup your own system to register and alert you eg setup a comment or check a checkbox and use that as the trigger.

comments: author: lucia
body: Noted, thanks a lot!
Make labels from one board available across all boards
Asked by Carren:

How can I make the labels I use for one board, available across all of my boards?


Answers:
author: Alex W
body: Hey [@Carren](/t5/user/viewprofilepage/user-id/1175346), this one might be a little tricky. If you want a label to be available across all boards, you'd have to manually add that label to each of your boards.

You could also make that easier by creating a card that has the label you want to make available on all your boards on it, then copy that card to each of your boards - when a card is copied to a new board with a label on it, that label is automatically created on the new board if it isn't there already.

comments: author: Carren
body: I had a feeling that would be the case. Would be a good feature to add though, so that any label templates created could be allocated to the entire workspace and therefore available for all boards created.

Thanks for the reply - will do it manually.
Does it mean the Board is Public when it shows 'template is Public'
Asked by Chichi:

When creating a Board using an already existing template in Trello, there is a section that says 'The template is Public' What does this mean.

I have set the Board to Private, Does template being public mean the contents of the Board are public as well?


Answers:
author: Sal
body: Hi Chichi,

Welcome to the community!

When you create a template board, you can set different types of visibility, the same ones you would use when setting the visibility of a regular board. For example, suppose you've created your template board and set it to the visibility **Public** . In that case, anyone on the internet can view your template using the share link. However, if you set them to **Private** , only members you have invited to the template will be able to view and reuse them as a framework for their own boards.

And when you're creating a board using the template, you can set its visibility to one of the following (I've briefly talked about two of them previously):

* Private
* Public
* Workspace Visible
* Organization (Enterprise subscription only)

You can read more about Templates and how they work [here](https://support.atlassian.com/trello/docs/creating-template-boards/).
como compartir el link del tablero de trello
Asked by yuliethlariosmartinez79:

como puedo construir el link


Answers:
author: Theodoro Reato
body: Hey Yulie,

We aren't able to answer you in Spanish, but I hope you'll be able to translate my answer.

You can invite your colleague sharing the board, this will trigger an email, but if you want to share the board without inviting them the only way is to set the board as public and then share the link - However, this will allow anyone with the link sees your information and it can be a security issue, so be careful.

Some article that will help you:

- <https://support.atlassian.com/trello/docs/sharing-links-to-cards-boards-comments-and-actions/>

- <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>

- <https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/>
calendar view for standard accounts?
Asked by FRAGITSA:

hi i am really enjoying trello in my premium trial - im pretty excited to have discovered it actually!

however i cannot afford the $10 fee per month at the moment. at the same time to me the calendar is basic to such a service - this is how i work when planning, i need to have a view of the month.

so i am hesitant about joining with the standard account if that is not available. is trello planning to keep things this way for standard users? i am a solo student and not a corporate user to justify a large expense.

Thank you

Fragitsa


Answers:
author: Robert Ha
body: Hi Fragitsa,

Currently Trello offers calendar view for Premium accounts and we understand that it can be quite costly to pay for the upgrade for just this feature.

We do have an amazing marketplace that does have some power ups that you might find quite similar to how Calendar view works.

One that I can recommend is the Calendar Power-Up that can be found here:?  
[![](https://trello.com/favicon.ico)Calendar Power-Up Power-Up \| Trello](https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up)

If this does not meet your needs feel free to take a look at the plethora of other Power-Ups here:?  
[![](https://trello.com/favicon.ico)Trello Power-Ups](https://trello.com/power-ups)


author: Violetta Chernobuk
body: Hi [@FRAGITSA](/t5/user/viewprofilepage/user-id/5008043)   

It's Violetta from Planyway:)

<br />

I may recommend to use [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) instead that provides with the calendar views even on the free plan.   
![?????? ?????? 2022-08-15 170019.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/211049i71B91E2182231A27/image-size/large?v=v2&px=999 "?????? ?????? 2022-08-15 170019.jpg")
Strikethrough on Completed Cards Not Working
Asked by Mark Queppet:

This article from Trello clearly states that when a card's due date is checked off, it should strikethrough the title (and even shows a screenshot of the behavior).

<https://blog.trello.com/mark-a-trello-card-as-done>

![Screen Shot 2016-11-22 at 4.49.20 PM.png](https://blog.trello.com/hs-fs/hubfs/Screen%20Shot%202016-11-22%20at%204.49.20%20PM.png?width=647&height=267&name=Screen%20Shot%202016-11-22%20at%204.49.20%20PM.png)

I cannot seem to replicate this behavior. Any help would be appreciated!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Mark Queppet](/t5/user/viewprofilepage/user-id/4037842) ! That screenshot is from the [calendar power-up](https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up). Trello's native calendar view doesn't add a strikethrough when a due date is marked as complete.


author: Lauren
body: Hi Mark,

Thanks for posting, glad to see you around the community.  

Looks like you raised a ticket about this (TRELLO-127797), but I'm happy to answer here as well!

So it looks like there's a discrepancy; the link you provided goes to an outdated blog post that's 6-years-old. The reason you're not seeing this is because calendar view is different from looking at your board/card view --- they wanted it to look universal.


author: Bj?rn Braunsdorf
body: hi at all,

I've got the same problem.

Can't really understand why this was changed or why it would not work, because this seems like a major step back.

for me, it's one of the most important basic features for organizing and keeping an overview of what is done.

are there any simple options in Trello to fix this issue?
Is there a way to email a Trello card or list to a non-team member?
Asked by Peg:

I have created several cards that a business coach wants to view. The coach is not part of the team and doesn't have a trello account? How can I email them a card or list from my board to review and provide feedback?


Answers:
author: Rafael Dill
body: Hi [@Peg](/t5/user/viewprofilepage/user-id/5008002)

Rafael from Trello support, hope you are doing ok!

There are two main ways you can show a board or a card to another person.

1. The Board is public. This is a visibility setting that let your board public, so it can be seen by anyone with or without an account - <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>
2. You can invite him to your board as a Member or an Observer (he doesn't need to have an account yet, you can invite him using just the email) by following these steps - <https://support.atlassian.com/trello/docs/adding-people-to-a-board/> - after the invite, he must complete the account creation.

If there's anything more we can help you with, let me know.

Cheers,  
Rafael  
Atlassian Support - Trello
refund of billing
Asked by _??? _ ?? _ ??????:

Hi

I used a free trial by subscribing to Trello on July 14th, 2022 (Korea)

After the free trial period, I decided to not use Trello but forgot to cancel premium billing.

I realized that I was billed 13.75$ today (August 14th, 2022. Korea Standard Time)

Since I do not wish to use Trello, i would like to ask for a refund of the service.

Thank you.

Sincerely,

Renee.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

We're not Atlassian, we can't help you with this. Get in touch with them by raising it at <https://trello.com/contact> (select the last option on the page, the others are documentation or will bring you back here)
Help with icloud keychain autofilling passwords on the trello app on my iphone 7
Asked by Samar:

I have icloud keychain on for both my Mac \& iphone 7

I'm saving my trello's password in cloud keychain and it autofills my password on trello.com when using safari on my mac, However it is not autofilling that password on my iphone even when I try to log in to the trello app on my iphone   

How can I have icloud keychain autofill my password on the trello app on my iphone ?

Thanks   

Regards   

Samar


Answers:
author: Ryan
body: Hi Samar,

Is this only happening for the Trello app? I'd recommend checking this in your iOS settings by going to **Settings -\> Passwords"**and making sure that "Autofill Passwords" is enabled there. You should also be able to see Trello there if it is saved in your keychain.

I hope this helps!

Ryan


Tags: ios
Amazing fields + Chronos + weekly email snapshot
Asked by aimee whitcroft:

Hello all - I hope you're well :)  

I've installed Amazing Fields as well as Chronos, and I'm trying to set up a weekly email report which will include data from those fields.

However, I'm not sure how to find what the correct variable names are to include in the Butler command. Any help would be most appreciated! Thank you :)


Answers:
author: Rafael Dill
body: Hi [@aimee whitcroft](/t5/user/viewprofilepage/user-id/5007909) ,

Rafael here from Trello support, hope you're ok!

Just like [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) said, you probably have to sync this in order to get your information on a report later.

Also, if you have any difficulties with our Butler variables, please take a look here - <https://support.atlassian.com/trello/docs/butler-variables/>

If there's anything more we can help you with, let us know!

Cheers,  
Rafael  
Atlassian Support - Trello

comments: author: aimee whitcroft
body: Ah, darn. Thank you, though!


author: Allen -Amazing PowerUps-
body: You will likely need to setup syncing with custom fields to allow the information to be reported on. see: <https://docs.amazingpowerups.com/article/16-how-to-integration-with-zapier-extensions> and <https://docs.amazingpowerups.com/article/13-custom-field-integration>

comments: author: aimee whitcroft
body: Thank you :)


Tags: amazing-fields

automation

report

timesheet
Free Version - Members on Multiple Boards
Asked by JC:

Can you please share if on the free version that select individuals can be on multiple boards or workspaces for free?

I've been able to collaborate with another colleague on two different boards and this seems to be the case but we have further projects upcoming and will need members on various boards across workspaces.

Thank you for clarifying!


Answers:
author: Felipe Marques Noll
body: Hey [@JC](/t5/user/viewprofilepage/user-id/5006818)

Thanks for reaching us.

About multiple boards, Trello accounts don't have a workspace limit, so you can create as many as you need. However, you have a limit of 10 boards on each free workspace. In free workspaces, you won't be billed if you invite a user to multiple boards. you can take a further look at this link: <https://support.atlassian.com/trello/docs/multi-board-guests/>

By last, you don't have any limit about how many boards/workspaces you're a member and the board/workspace member limits are high. So you will hardly have problems with this.

I hope this information helps, let me know if you have any other questions and I'll be happy to help!

comments: author: Tina Overgaard
body: Hi [@Felipe Marques Noll](/t5/user/viewprofilepage/user-id/5010403) I came across this thread while searching for information on inviting users to multiple boards/workspaces but in a situation where I have an Enterprise account and would like to invite a free account user to multiple boards in my Enterprise workspace. I'd like some clarification on if this collaboration can be done between Enterprise and Free users since we utilize many volunteers who are typically short-term. Thanks!
How do I indicate to an admin that I am unavailable to take on a card/ projects for a timeframe?
Asked by tammygriffith4:

I am a contractor and I am not always available to take on projects that are instantly assigned by the admin. How do I show myself as unavailable without leaving the board


Answers:
author: Rafael Dill
body: Hi Tammy, thanks for getting in touch.

Rafael here from Trello Support, I hope you're doing okay!

Unfortunately, right now that feature isn't available within Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

Let me know if you have any other questions and I'll be happy to help!

Cheers,  
Rafael  
Atlassian Support - Trello  
ATLASSIAN
Struck with a unservicable email for account.
Asked by JL:

Hi,  
This unreachable email has all my trellos.  
It is also connected to my google account.   
I notice if deleting this account, I can't get back my trellos.  
So I tried inviting non google emails.   
However I do not want the master account email to be unreachable.  

What do i do now. After I tried deleting this account. Even the google emails have difficult accessing trellos. It is so bad.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There is not a lot you can do when you have deliberately destroyed an email address that you have used for access to systems. Your only options are

1) re-acquire the email address you shut down

2) Get someone else who has administrative access to your systems to grant another new email address access to the systems


author: JL
body: After I add 2nd email in billing and subscription, was not able to make it primary.