youngmon/atlassian-qna huggingface dataset:
How to remove timer from every card
Asked by Beth Hempton:

I had PomoDone app integrated with my Trello account. All was fine until recently, when it suddenly created a timer button on every single card! I cannot figure out how to make it go away. It is useful on some cards, but I don't need it on every single one. It shows up at the bottom of the card in collapsed view, and in the expanded view it's under Actions on the bottom right. Please help me make it go away!


Answers:
author: Iain Dooley
body: [@Beth Hempton](/t5/user/viewprofilepage/user-id/2819786) You can always just remove the power up and re-add it to see if that makes the problem go away. At the very least, removing the power up will remove the timers from all your cards!

comments: author: Beth Hempton
body: You would think so, right? But nope, removing the power up has not worked. That was the first thing I tried, of course.

Thanks for replying.


author: Iain Dooley
body: [@Beth Hempton](/t5/user/viewprofilepage/user-id/2819786) Yep, that's pretty weird. Did you also try going into your settings and revoking access to the app in addition to removing the power up? I've not used that power up, but do they have a support email address? Have you tried things like logging out and back in again after disabling and revoking access? If you can't get it back to normal, you could also copy your board which, if you've already disabled the power up, should create a new pristine copy without any timers on it (pretty easy to try out and see ... ) although you'll lose the history of the previous board (but you can keep the old one as an archived copy, just link to it from a card in your new board so you can get back to it sometime in the future if you ever need to .... )


author: Beth Hempton
body: I just tried going into the settings and revoking access to power up and it wasn't listed there, so it doesn't seem to have access.

I will try emailing their support address.

Logging out and then back in did not work.

The thing about copying a board is... these timers are showing up on \*every single board.\* This includes boards that I did not even create! Boards from someone else's team that I'm a part of are also showing up with the timers.

UGH. This is so annoying. Thanks for all of your suggestions, Iain!


author: Beth Hempton
body: To provide closure here, I'll let you know what happened. I contacted support of the PomoDone app, and found out the following:

For the Trello web app, it's not a power-up but the Chrome extension. You can right click to the extension icon, choose options, and then uncheck Trello.

Ha ha! Oops. It wasn't a Trello issue after all. I feel a bit silly now, but at least I now know how to make those pesky timers go away. Thanks for your help, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !


Tags: timer
How do I know the created time of each card without uploading the picture?
Asked by ??????:

If there is only title in this card, I cannot see the created time. Could you guide me to find it?  
![Trello.png](/t5/image/serverpage/image-id/47802i713AB21196B0CC35/image-size/large?v=v2&px=999 "Trello.png")


Answers:
author: Iain Dooley
body: The text just to the bottom right of your annotation (translated into english) says "Show Details". that's where you can see the creation time.
Suddenly one team member cannot see any cards on a board? But the board is there!
Asked by Cheryl Kees Clendenon:

Very bizarre- we have deleted her and readded her and still nothing. The board is visible but not the cards with items on them. This is big problem for us. she uses Chrome and do not think anything has changed on that- we all use chrome. Has anyone had this issue recently? Thanks


Answers:
author: Marty
body: Hi Cheryl,

I am not on the Jira team but I will try to help.

Can you explain what you mean by "we have deleted her and readded her" ?


author: Jodi LeBlanc
body: Hi [@Cheryl Kees Clendenon](/t5/user/viewprofilepage/user-id/2818101) has she logged out of Trello and rebooted her computer after you readded her to the board? Did this just start happening for her, or she was never able to see the items since you added her initially?

Thanks,

Jodi

comments: author: Cheryl Kees Clendenon
body: Yes she logged out and restarted but will have her clear out cache and see if that helps - I think is a cache issue- thank you so much!


author: Jodi LeBlanc
body: I'm glad to hear that, please let me know if that works for her.

Jodi
Gmail add-on not appearing
Asked by Philip Koritsas:

Hi,

I'm having difficulty getting the gmail trello add-on to work.

* Windows 10 pro / Chrome Version 72.0.3626.121 (Official Build) (64-bit)
* I've installed the add-on for my account individually (not domain).
* It is shown under settings \> Add-ons \> installed add-ons

However, when I open my email, I cannot see a trello icon anywhere. It's the same if I open an email in its own window.

Are there any other settings I need to change? What am I missing?

I hope someone can help!

Thanks,

Phil


Answers:
author: Blair at Atlassian
body: Hey Phil,

Thanks for your question!

After you install the Trello for Gmail add-on and authorize your account, a Trello icon should pop up on right side of your inbox, along the side panel.  

Open an existing email (not create new email) and click the round Trello icon.  
In the Trello side panel that opens, we'll suggest a board with similar words from the email or you can select any board and create a card with the content from your email.

Edit the card details while still in Gmail, inside the Trello side panel.   

Scroll down a bit in the Trello side panel to click **Add**to create the card!

![Screen Shot 2019-03-07 at 6.50.01 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/48080iCF814708850495ED/image-dimensions/598x491?v=v2 "Screen Shot 2019-03-07 at 6.50.01 PM.png")

<br />

<br />

comments: author: Philip Koritsas
body: Hi Blair,

Thank you for responding. Unfortunately I don't see a Trello icon in my gmail (see screenshots).

Best,  
Phil

![2019-03-08 09_22_59-Settings - philip@solosoundhire.co.uk - Solo Sound Hire Mail.png](https://community.atlassian.com/t5/image/serverpage/image-id/48120iB861455B3E0A967B/image-size/large?v=v2&px=999 "2019-03-08 09_22_59-Settings - philip@solosoundhire.co.uk - Solo Sound Hire Mail.png")

![2019-03-08 09_16_55-\[answer\] Trello _ Gmail add-on not appearing - philip@solosoundhire.co.uk - Solo.png](https://community.atlassian.com/t5/image/serverpage/image-id/48119iEFAD6FD79DA744E3/image-size/large?v=v2&px=999 "2019-03-08 09_16_55-[answer] Trello _ Gmail add-on not appearing - philip@solosoundhire.co.uk - Solo.png")


Tags: app

gmail
Can i enable internal users from AD to read Confluence articles without using a license?
Asked by JH:

I have some users (licensed) who should work with Confluence and many users (without a license) who should only read. However, no anonymous access to the Confluence pages should be granted. How do I have to set the authorizations for this?  

Best regards,  
Joerg.


Answers:
author: Davin Studer
body: If you do not have anonymous access then users are required to have a license to view the content. You could fake it a bit by creating a shared read-only account and give everyone that account to view the content. However, that may become a but of a nightmare to manage when people leave the company as you would probably have to change the password regularly.

Another option I saw someone do was that they created their own login form that authenticated against their own directory (in this case Active Directory). Once the login was successful it would make the decision to log the user in with their own account (if a license had been granted) by replaying the un/pw combination to the built-in login form or log them in with the generic read-only account by submitting the read-only un/pw to the built-in login form. This allowed them to keep the read-only account information secret.


author: Joshua Sneed Contegix
body: Hi J?rg,

You don't, the two parts of this ask conflict in a manner that does not allow those users to access those pages. The two parts being:

* Users to remain unlicensed, forcing them to rely on anonymous access
* Not allowing anonymous access, forcing those users to be licensed.

Cheers!


Tags: confluence-server

server
Error in the "Filter Results" Macro
Asked by Jose Rodriguez:

Hi:  
Yesterday I added into a Confluence Page the "Filter Results" Macro.  
I configured it and it was working fine.  

But today, when I try to add new Fields so they can be viewed, I can't save it (It's not working)  

Could You please provide assistance?  
Thanks in advance!  

Jos? Rodr?guez![Jira_Error.JPG](/t5/image/serverpage/image-id/147945iA02CDE5A17583E18/image-size/large?v=v2&px=999 "Jira_Error.JPG")


Answers:
author: Narcis-Florin_Basarlici
body: Hello [@Jose Rodriguez](/t5/user/viewprofilepage/user-id/4441861) ,

I just had the same issue as you did. I don't know if this is still an existing issue but I managed to find a workaround for this issue and wanted to share it with you. The only way in which I managed to delete/modify/rearrange issues in the "Filter Results" macro (in confluence) was to access the "Source Editor" from the edit mode of a page, and in the code, in the "filter results" part of the code to delete/rearrange the fields in the way I wanted.

Check the screenshot to see how to find the "Source Editor".

Regards,

Narcis

![Source Editor.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/195803i0AD063E48E5826D6/image-size/large?v=v2&px=999 "Source Editor.PNG")

comments: author: Jose Rodriguez
body: Thanks a lot for Your response Narcis!  

It has been solved for a while.  
Thanks for the Feedback  

Jose


author: Ang?lica Luz
body: Hello Jose,

Welcome to Atlassian Community!

It looks like you're running into an existing bug where the Filter results don't work with some fields:

* [Filter result macro doesn't respond to certain fields](https://jira.atlassian.com/browse/CONFCLOUD-70878)

Please be sure to watch it, so that you are notified when this is fixed in a future release.

Kind regards,  
Ang?lica


Tags: cloud

confluence-cloud
Migrating to Cloud: Users issue
Asked by George I. Develekos:

I have a 10-user Standard Server license, and I'm planning to migrate to Cloud. I want to start with a test migration to the free tier (10 users max).

While my enabled users are now 10, there are another 24 disabled users, for a total of 34 users.

Can I still fit into the Free Cloud Tier, given that only 10 users are enabled and (will) have access to the content?

Thanks,

George


Answers:
author: Ang?lica Luz
body: Hello George,

Thank you for reaching out to the Atlassian Community!

On Cloud, users are counted as licensed when being part of default groups.

With this said, when migrating from Server or from another Cloud site, it's possible to migrate, for example, 100 users, but only 10 of them can be part of the group that will count towards a license (usually is confluence-users).

Frequently are the cases where the migration fails when migrating the users due to that, so before creating a backup, it's necessary to remove the users from all groups or deactivate them.

In your use case, since there are 10 active users, it shouldn't be a problem to migrate since it's the limit of users for Confluence free.

Kind regards,  
Ang?lica


Tags: cloud

confluence-cloud

migration
Wiki integration with gitlab
Asked by Kevin Peirce:

Hi.

I love how Confluence Wiki integrates with Jira, allowing things like filters to be shown in the wiki and the ability to have two-way links between Wiki and Jira.

Is it possible to do the same with gitlab issues? I'd love to have that two linkage between C.Wiki and Gitlab too. (There's obviously already a two-way link between Jira and Gitlab.)

Ta :)


Answers:
author: Roman Stoffel
body: Hello  

In case it is Atlassian Confluence cloud, we (Mibex Software) have an [Include GitLab for Confluence](https://marketplace.atlassian.com/apps/1226897/include-gitlab-for-confluence?hosting=cloud&tab=overview) app. It does allow you to include GitLab files and lists of Issues and Pull request.

![Screenshot_20230125_112629.png](https://community.atlassian.com/t5/image/serverpage/image-id/236321i27856FFF9146E57A/image-dimensions/459x441?v=v2 "Screenshot_20230125_112629.png")  

However, the focus is on files. The including issue lists is maybe to limited for your use case. What kind of issue list would help you?  

Cheers  
Roman


author: Clark Everson
body: Hi Kevin,

are you using Confluence Cloud or Data Center? it maybe possible but the options are going to be dependent on your hosting type.

There are different marketplace offerings for it but it is dependent on the hosting type.

Best,

Clark

comments: author: Kevin Peirce
body: I believe it's "Cloud" - says this at the bottom - but all wrapped in our "corporate" URLs

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/147951i5EE6D0577CA8BFCC/image-size/large?v=v2&px=999 "image.png")


author: Randall Strother
body: Which hosting do you suggest to use?


Tags: gitlab

wiki
Epick Link display (Jira Issue / Filter macro) is sometimes broken
Asked by Roberto Ialino:

Hi all, as you can see from the image below we have on confluence this problem with Jira Issue / Filter macro. Sometimes is correct (yesteday) and sometimes (today) is wrong displayed.

Do you have an idea on the root cause of this issue ?

Inside jira and in the related filter the display is always fine.

Thanks a lot!

Roberto

![epicklink wrong display.PNG](/t5/image/serverpage/image-id/147932i398BE45C7455BAD3/image-size/large?v=v2&px=999 "epicklink wrong display.PNG")


Answers:
author: Alexander Bondarev
body: Hi, [@Roberto Ialino](/t5/user/viewprofilepage/user-id/253519) !

An interesting question, have you already found the reason??

comments: author: Roberto Ialino
body: Hi [@Alexander Bondarev](/t5/user/viewprofilepage/user-id/2098083) unfortuntelly not ! Is random this beheaviour.

Best regards

Roberto


author: Alexander Bondarev
body: Hi, [@Roberto Ialino](/t5/user/viewprofilepage/user-id/253519) !

I've found the reason - it is Bug([CONFSERVER-43561](https://jira.atlassian.com/browse/CONFSERVER-43561) ), here you can find details.

We just have to wait updates.


Tags: confluence-server

server
Is it possible to broadcast notification about updates on a confluence(cloud) page
Asked by stephen.abiero:

I am using confluence to inform our field agents of product releases, version changes, price changes, etc. Since they are not always on the computer, sometimes they miss out on the updates and changes. I would like to broadcast any change to all of them, how can I do this?


Answers:
author: Davin Studer
body: You could have them subscribe to the page and then they will get an email when changes are made. If they are able to check the email address in the Confluence account on their phone they could see the change there.


Tags: cloud

confluence-cloud
how to verify difference between attached file version?
Asked by Shivakumar Swamy:

I have below Situation:

Added File1.docx Ver 1.0 and one of my team members modified / Updated the file. As a result File1.Docx Ver 2.0 can see. But am unable to figure out the exact changes made by my team member.

Can you help us with which feature of the confluence helps


Answers:
author: Davin Studer
body: There is currently no way to view the differences in attachments in Confluence. You would need to ask your team member what changes they made.


Tags: cloud

confluence-cloud
reusing property values on a template page
Asked by Sebastian:

Hi,

I am evaluating properties - first pages and a list work fine.

Now I'd like to add the properties macro to a template and reuse the property values inside the template.

Think I am developing a catalog of products with each product a page with properties based on a template. Fields like "Owner", "Category".

Is that possible?


Answers:
author: Davin Studer
body: You can use the page properties macro in templates. Inside the macro you then put a table with a header column/row (the properties) and a non-header column/row (the values). you can even put in template variables and placeholder text to guide people through filling out the template. The second screenshot shows that you can create select lists that have the user select a value when they create a page from a template so that the correct values are used.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/147985i7C6D6B5A46C4C15B/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/147986i2E1AD1A30B1A6012/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
I can't see Team Calendars in the Find New Apps section of cloud hosted confluence
Asked by Jonathan:

Hi.

For some reason when I search for Team Calendars in our cloud hosted confluence in the "find new apps" tab it does not come up.

I've dig through the install literature and unless I'm missing something it should be there.

I'm an admin for Confluence.


Answers:
author: Vero Rivas
body: Hi [@Jonathan](/t5/user/viewprofilepage/user-id/3650373)

You should look for them in the add-on manager, there you should see the list of all the applications that you have installed in your confluence

Excuse me, my JIRA is in Spanish

![rpta.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/147863i44407969695A5D5B/image-size/large?v=v2&px=999 "rpta.PNG")

Cheers

comments: author: Jonathan
body: Found it in system apps

Many thanks Vero was a PEBKAC issue :-)

![2021-06-17_10-34-28.png](https://community.atlassian.com/t5/image/serverpage/image-id/147870iF4392EFCEB8417C9/image-size/large?v=v2&px=999 "2021-06-17_10-34-28.png")


Tags: cloud

confluence-cloud
Very long response times
Asked by Michel:

Hi,

i have very long response times, e.g. opening a page takes about 5 sec, switching in edit mode takes 10 secs, replace strings on a page takes in the meanwhile over minutes.

Is there any platform issue ?

Thanks,

Michel


Answers:
author: Tansu Akdeniz
body: Hi [@Michel](/t5/user/viewprofilepage/user-id/1184386)

Since it is a Cloud version, you can create a support to ticket Atlassian.

<https://support.atlassian.com/>

Best

comments: author: Michel
body: I can not, I use the free version


Tags: cloud

confluence-cloud

performance
Do we have a filter option in table for Confluence?
Asked by Arif Banduwale:

Hi Guys,

Do we have a filter option in table for Confluence similar to what we have in Microsoft Excel.

Is there any option to enable this?

This will be helpful in improving the productivity and depend less on Excel.

Thanks,

Arif B


Answers:
author: Andy Heinzer
body: For other users that come across this thread, there was a prior feature request for this over in [CONFCLOUD-39700](https://jira.atlassian.com/browse/CONFCLOUD-39700). However this was closed as Won't Do, which means our team is unlikely to implement this feature. That said there are other solutions in Marketplace that can likely provide this kind of functionality as mentioned in the other answers on this post.


author: Vero Rivas
body: Hi [@Arif Banduwale](/t5/user/viewprofilepage/user-id/4145830)

You need a addon like this:

[https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)

And look this post

<https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro>

Cheers

comments: author: Arif Banduwale
body: Thanks [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) for the reference. Is Atlassian looking to add that feature without any addon / plugin in near future?


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Arif Banduwale](/t5/user/viewprofilepage/user-id/4145830) ,

The [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app mentioned above is our app and it allows you to filter your data, create pivots, perform calculations and visualize your information.

We can suggest booking a live demo for you and your team - we'll be happy to show different use cases as well as easy solutions to them. Please [choose a suitable time slot here](https://calendly.com/nparamonova/table-filter-and-charts-demo?month=2021-06).


author: Shardul Juyal {Addteq}
body: Hi [@Arif Banduwale](/t5/user/viewprofilepage/user-id/4145830)

Our app [Excellentable](https://marketplace.atlassian.com/apps/1211672/excellentable-spreadsheet-for-confluence "Excellentable spreadsheets for Confluence") allows you to edit excel documents right inside confluence.

Regarding your query about Atlassian, you can check the open tickets [here](https://jira.atlassian.com/browse/CONFSERVER-7752?filter=98704&jql=project%20%3D%20%22Confluence%20Server%20and%20Data%20Center%22%20%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC). I don't think there is a working ticket on table filters though.

Regards  
Shardul


Tags: cloud

confluence-cloud
error: java.lang.IllegalStateException: Spring Application context has not been set
Asked by priyanka avula:

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.  
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId-1255382115}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)


Answers:
author: Fabian Lim
body: Hi [@priyanka avula](/t5/user/viewprofilepage/user-id/4423106)

I found this KB article that may help you resolve your issue: <https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html>

If you have additioanl questions, please open a ticket with [atlassian support.](https://support.atlassian.com/contact/#/)

Good luck


Tags: confluence-server

server