youngmon/atlassian-qna huggingface dataset:
How to land on a file using confluence search?
Asked by JonathanHJ:

Hi,

I have set up a new space in confluence, functioning as a document repository. The purpose of the space is to allow users to easily sort through and find relevant documentation.

The space works as intended, but I'm having issues with Confluence search.

**My issue**: When searching for a topic, relevant attachments show up, but clicking on a search result/attachment takes me to the top of the space instead of directly to the attachment.

I have tried playing around with labels and uploaded attachments using different methods, but to no avail. Is there no way to make search take the user to the specific attachment and not to the top of the space in which the attachment resides?

Thanks,

Jonathan


Answers:
author: Dominic Lagger
body: Hi [@JonathanHJ](/t5/user/viewprofilepage/user-id/4431872)

I tried it in my confluence cloud instance.

This is what I got:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/147072i94A55943619ED927/image-dimensions/281x173?v=v2 "image.png")

When I click the red link, I go to the picture.

When I click the yellow link, I go to the homepage of this space (Lab).

What link do you click?

Regards, Dominic

comments: author: JonathanHJ
body: Hi Dominic,

Thanks for the response!

Regardless of which link I click, I go to the space and not to the attachment.

I still haven't found a fix, but will keep you posted.

Thanks, Jonathan


Tags: attachment

cloud

confluence-cloud

search
Linking a file path to the drive
Asked by Michael Atzm?ller:

We use Confluence as an employee handbook. We want to link an Excel list on ourpage. If we do this with "Add file", the user always has to download the file. For this reason we are looking for a solution how we can link a drive path on a page. Just like a http-link to a website, we want a link to the specific folder / file on the drive.


Answers:
author: Andy Gladstone
body: [@Michael Atzm?ller](/t5/user/viewprofilepage/user-id/4431844) you can accomplish this through the /link macro. You will need to set your browser to allow links to a local file system by adjusting the settings.

However, this link will only work for users that have that setting change on their browsers. If individual users control these settings, the experiences of your users will differ. If you manage browser settings in a centralized manner, then you can dictate the experience.

comments: author: Michael Atzm?ller
body: Thx for your answer. We dont know how to set this link macro. When we set a normal link like a website we have to use http://. What we should wirte for the "link macro"?  


author: Andy Gladstone
body: I apologize. I used to be able to use file:/// with the file path (which can be copied by holding SHIFT and right clicking on the file/folder) to reference the file to be called. Either this no longer works or my browser security (managed by internal IT) does not allow it.

This support article also may be the key:

<https://confluence.atlassian.com/confkb/cannot-link-to-local-files-from-within-confluence-216958257.html>

Sorry I could not help more.


Tags: cloud

confluence-cloud
Gadgets: Activity Stream. Attachments from the Activity Stream are not downloaded.
Asked by ??????? ?????????:

Hello everyone!  
The space page contains the Activity Stream gadget.  
Users add attachments in the space and this is displayed in the activity stream.  
But when you click on the name of an attachment in the activity stream, the attachment is not loaded, and only a blank page opens with an incorrect link to the attachment.  
Confluence 6.7.3

<br />

What is the reason?


Answers:
author: Brant Schroeder
body: [@??????? ?????????](/t5/user/viewprofilepage/user-id/2070698) It this happening in all browsers? Have you cleared your browser's cache and tried again? Is it happening to all users?

If this is the Jira activity stream this is fixed in 6.14.0 <https://jira.atlassian.com/browse/CONFSERVER-52102?src=confmacro>


Tags: activity-stream

confluence-server

server
Avoid formatting of links?
Asked by Rasmus Vedel:

Hi.

*How do I avoid automatic formatting of links?*

#### **What I** **do** {#toc-hId--541748912}

In any confluence or jira text edit box, I type in a link (eg [www.savethechildren.net](http://www.savethechildren.net "Save the Children International")).

(Strangely enough not here???)

#### **What happens** {#toc-hId-1945763921}

The link automatically change formatting to the title of the webpage (in this example: Save the Children International)

#### **What I want** {#toc-hId-138309458}

In general I'm happy about the change-to-title, but sometimes it doesn't make sense, and just confuses the reader.

I want the ability to type a url, which DOESN'T change to the title of the webpage.

#### **What have I tried** {#toc-hId--1669145005}

Best solution so far, is to type the url as code, which would be

```
www.savethechildren.net
```

but that is (as you see...) not optimal.

I have also tried different formats of other formatting, like

```
[](www.savethechildren.net)?
```

```
(www.savethechildren.net)?
```

and a lot of others.

#### **Our setup** {#toc-hId-818367828}

We are running on Confluence 1000.0.0-e79a218a670b (Cloud)


Answers:
author: Dominic Lagger
body: Hi [@Rasmus Vedel](/t5/user/viewprofilepage/user-id/3537012)

Hi have a page called "Date Picker". When I copy the link and paste it to another page, it's changing to the title "Date Picker".

But there I can change some settings:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/147073iF8C64C61F67E16F0/image-dimensions/263x208?v=v2 "image.png")

Select "Display as Link" to show the link. Or change the text which should be displayed in the edit options.

Hope this helped you.

Regards, Dominic

comments: author: Rasmus Vedel
body: YES!!! Thanks. {#toc-hId--1241798679}
-------------------------------------

For others: The date picker shows up when I type the link, and afterwards click at it.

![2021-06-25 13_59_09-Edit - Eksempler p? formatering - KOMBIT som bestiller - DBC Confluence ? Brave.png](https://community.atlassian.com/t5/image/serverpage/image-id/148922i86415883F3AF2007/image-size/large?v=v2&px=999 "2021-06-25 13_59_09-Edit - Eksempler p? formatering - KOMBIT som bestiller - DBC Confluence ? Brave.png")


author: Stefan Beer
body: The unformatting of every single URL is actually killing my nerves. If you copy a block of text, Confluence starts to format each and every URL. I can hardly continue to work on the page while this is in progress, it's an extreme annoying efficiency killer. I would like to be able to switch off URL formatting completely and permanetntly, either on my account or on space level.


author: Liam
body: There needs to be a way to disable this by default. The majority of our documentation is domain information, this is very annoying for us.


author: Johann E_
body: OK, cool, so Trello needs also this extension....

<https://community.atlassian.com/t5/Trello-questions/How-do-I-disable-automatic-URL-Formatting/qaq-p/1695512#M49298>


Tags: cloud

confluence-cloud

format

jira
Intranet Site
Asked by CHESTER RAMOS:

Hi All,

Good day. I would like to seek an advise.

We are trying to establish an intranet site for our company and at the moment we currently have apps (please see screen capture) linking to different web based service.

Numbers = The URL of the site

1. I was wondering, has anyone ever used Confluence as their company's intranet?

2. We were thinking of using a single-sign-on service, in other words, when a user logs into JIRA (using Google's SSO or AD), the links below has also been authenticated.

3. Once a user has been authenticated; only permitted web-based apps will be shown to him/her.

4. Once an employee clicks on the link, the browser can either open up a new browser window or a new windows will pop up within the circled area.

A user only needs to login/authenticated once and the confluence site will be the most important page in the company.

I do know this might be a 'tough' project to to tackle since there will be multiple products and platform involved, but your idea and advise will be able to help considering the possible options...

Thanks

![wiki.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/146943i911FF765CF8E3C30/image-size/large?v=v2&px=999 "wiki.jpg")


Answers:
author: Martin Seibert
body: Your screenshot suggests, that you're using Confluence Cloud. I suggest, that you look at [Linchpin Cloud](https://cloud.linchpin-intranet.com/), which is also [in the Atlassian Marketplace](https://marketplace.atlassian.com/apps/1220341/linchpin-intranet-suite?hosting=cloud&tab=overview). You can [get a free trial directly](https://beta.linchpin.cloud/). Other than [Linchpin Intranet Suite](https://linchpin-intranet.com/) (for Server and Data Center) our Cloud product is in beta and will be completely free for a very long time for our first customers.

[You can schedule a demo with our staff here.](https://seibert.biz/clouddemo)


Tags: cloud

confluence-cloud
Trouble enabling public (anonymous) access to the Confluence Space with Product Manual
Asked by Yan Gloukhovski:

Hi, i'm having trouble opening up the Confluence Space url to the anonymous users (i.e. public).

When i go to global settings - there is no option to Anonymous Acccess as discribed in Confluence help page. Only option to add groups with users already using Atlassian products.

I have a paid account - so this should be enabled as i understand.


Answers:
author: Nic Brough -Adaptavist-
body: Even the free accounts show the "anonymous access" tab in the security page. They just grey it out and tell you it's not configurable because you're on a free account.

The thing that makes it vanish completely is enabling "public links" - these are incompatible with anonymous access.

Unfortunately, Atlassian seem to have taken the docs for these offline, the page is not available any more, so I can't point to the full docs.

If you want to enable anonymous access, you'll need to go into your admin section, find public links, and turn them off. I think it's in the general settings (advanced), but I can't remember, so you may have to do some hunting.

comments: author: Yan Gloukhovski
body: great, found it, thanks!


Tags: cloud

confluence-cloud
How to add in Confluence page
Asked by Guru Moorthy:

Does anyone know how to add a page in confluence. me to that particular page in browser.


Answers:
author: Niranjan
body: Hi [@Guru Moorthy](/t5/user/viewprofilepage/user-id/4431605) , Try adding the URL to "Related Page" field whiel creating an event in Teams calendar.

comments: author: Guru Moorthy
body: Okay


author: Guru Moorthy
body: Is there a way to add URL in "what" field?


author: Niranjan
body: [@Guru Moorthy](/t5/user/viewprofilepage/user-id/4431605) I don't think what field can take a hyperlink. It does not support html or hyperlink and expects a simple text


author: Niranjan
body: [@Guru Moorthy](/t5/user/viewprofilepage/user-id/4431605) - Kindly accept the answer so that the post will be marked as SOLVED. Thanks and Good luck.


Tags: cloud

confluence-cloud
I want to create a Document on JIRA Hygiene
Asked by Rashmi Kirmirwar:

I want to create a Document on JIRA Hygiene

And the requirements are

1) It should cover all the Issue type flow

2) When User Story are in Backlog what are the fields should present

3) When User Story are in Groomed what are the fields should present

4) When User Story are in Ready what are the fields should present

Any refernces.?


Answers:
author: Brant Schroeder
body: [@Rashmi Kirmirwar](/t5/user/viewprofilepage/user-id/4429714)

Each instance of Jira can be configured differently. If you are creating a document then it will have to be unique to your instance and how it is configured.


Tags: jira
Automatic backup
Asked by Maria Utseth Ouff:

I have want to configure automated backups for our Confluence data. I have been using this approach: <https://confluence.atlassian.com/doc/configuring-backups-138348.html>

But I cannot find this option:

1. Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Backup administration**.

I have nothing called Backup administration. I have also checked on the user of my colleauge which is a system administrator and could not see it there either. I could only see **Backup Manager**. But it was not clear to me how to set up daily backup from that option.

I want to set up daily backup of all our confluence data, so we can restore the data if anything get's lost.


Answers:
author: Nic Brough -Adaptavist-
body: My guess is that you are on Cloud (I'm guessing that mostly from the tags you've chosen)

The doc you are reading is for Server/DC installations, not Cloud.

Cloud backups are very different, and are not automated in the Cloud system - you have to trigger one manually and then download and store the resulting files yourself (although there are a number of scripts and programs out there that can automate this and do it regularly, it's not a confluence function)

comments: author: Maria Utseth Ouff
body: Thanks. You are right, I am on Cloud.

Does anyone know a way to set up this automatically?


author: Nic Brough -Adaptavist-
body: Yes, I've seen several clients work it out by hand, and eventually we got Atlassian to throw up a "begrudgingly recommended" method over at <https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html>


author: Maria Korolenko
body: Hello Maria!

We at Rewind are considering building automated backups for Confluence and Jira Could. You'll be able to backup and restore your Confluence workspace.

I'm wondering is it what you want to see in Confluence automated backups? I would love to hear from you!

If you're interested in joining our waitlist, feel free to register <https://rewind.com/products/backups/confluence/>

comments: author: paul.fritz
body: Hello Maria. I already reached out to sales today in regards to Jira, but as a quick question, does the Rewind Jira backup also backup services like Jira Service Management?


author: Maria Korolenko
body: Hello Paul!

Sorry for the late response. Starting this week, we're backing up Jira Service Management as well!

Jira Service Management is now included in Jira backups, the price remains the same: <https://rewind.com/products/backups/jira-service-management/>

Let me know if you have any questions!


Tags: cloud

confluence-cloud
Images that break without apparent cause
Asked by rmoreno:

Hi, some of the users in our organisation have reported that images have disappeared several weeks after they were uploaded.

Is there an error or any 'quirks' that anyone is aware of that causes images to break and no longer display?

Some of the documents are user guides that are needed for support so this is a big concern if the images will disappear without warning...

By the way, the images do not disappear, they appear broken.


Answers:
author: Brant Schroeder
body: [@rmoreno](/t5/user/viewprofilepage/user-id/460278)

Can you confirm that the images are on the server? I have seen it where images are uploaded and then security software on the server removes them and breaks the image.


Tags: confluence-server

server
REST /api/content/{pageid}?expand=body.export_view returns images, but hidden when not logged in.
Asked by Erwin Janssen:

update; found it myself;

It's answered here: <https://community.atlassian.com/t5/Confluence-questions/View-Confluence-Page-Images-via-API/qaq-p/1051944#M176360>

This is extra work, I wonder why, probably due to attachments new permissions/rights?

Anyway, thanks folks ?

------------

Hi,

We use Confluence Cloud, and I'm retrieving one of the pages via REST API and a TOKEN.

I retrieve the page with a GET

<https://siennsoft.atlassian.net/wiki/rest/api/content/1653407745?expand=body.export_view>

Up until recently it worked, (don't know when it stopped because I'm always logged in) but now we get the content of the body with image-urls looking like this:

```
https://siennsoft.atlassian.net/wiki/download/attachments/1653407745/afbeelding-20210120-090530.png?api=v2
```

instead of this, which we had before (a few months ago?):

```
https://api.media.atlassian.com/file/c9cd893a-66d4-41a7-9677-af47e0ce13d3/binary?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Zjk1NGMxZi03MWJkLTQ3MmYtYTEyMC00MDA2MzVkYzUzYjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5Y2Q4OTNhLTY2ZDQtNDFhNy05Njc3LWFmNDdlMGNlMTNkMyI6WyJyZWFkIl19LCJleHAiOjE2MjMzOTU0OTYsIm5iZiI6MTYyMzMxMjUxNn0.0e_Rxyt610x9VjoXlnANtl9Vd7qDQ0UOkx-hUuf3Uoc&client=4f954c1f-71bd-472f-a120-400635dc53b0&name=afbeelding-20210120-090530.png
```

So when you are not logged in, you don't see the image anymore, but you do see all the text. There are a lot of images on that page, in between blocks of text, so it's really needed to see them.

What can we do to have the confluence API return the image-urls like it did before again?


Answers:
author: Kishan Sharma
body: Thank you for the link Erwin :)


Tags: cloud

confluence-cloud
Explicit meaning for "Enable up to three Power-Ups on your Boards"
Asked by 2tbc1887:

I was wondering is this clause of trello gold meant 3 per board or 3 for all my boards?  
Thanks in advance.


Answers:
author: Katrin Anger
body: [@2tbc1887](/t5/user/viewprofilepage/user-id/2715456)  

Hi Zach,

it means 3 Power-Ups per board.
Is there a way to export all archived cards without having to go through each card?
Asked by Tai Nguyen:

I am looking for a way to export data from archived cards to a spreadsheet. If there a better way to get the data instead of doing it manually by going through each and every card?


Answers:
author: Elie Bellama
body: Can you describe why you want to export an archived card data to a spreadsheet?   

are you possibly trying to see which cards were completed within a date range such as by month?   

please describe your goal and we'll figure out a solution .


author: B?lint Drahota
body: It takes just a few seconds using [this Trello Excel export Chrome browser extension!](https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin)


author: Katrin Anger
body: [@Tai Nguyen](/t5/user/viewprofilepage/user-id/2717740)

Hi Tai,

one way to do this is to set up an "Archive Board", where archived cards from one or several boards are collected (I use the automation tool Butler for this), and then create a JSON-file from this board.

(I describe this approach in this article: <https://medium.com/@nspirITing/3-workflows-for-archiving-cards-in-trello-4fd3f6a9d65f>)

Importing JSON into a spreadsheet shouldn't be too difficult.

comments: author: Tai Nguyen
body: Yes, that makes lots of sense. It would be easier to export the whole board. I haven't had a chance to read the article you sent, but I will.

I guess the next question would be is there a simple and fast or automated way to move the cards already archived to the archived board?


author: Katrin Anger
body: Hm, that's tricky ... before I continue thinking about it: do you already have an account with Butler? (Because if not, then we would have to stop here anyway as Butler currently doesn't allow new users on board)


author: Iain Dooley
body: [@Tai Nguyen](/t5/user/viewprofilepage/user-id/2717740) [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) here's the Trellinator code to do it:

<https://gist.github.com/iaindooley/6f78c2fe6c19f86cb4bcf1a6907a1241>

The search function will return 1000 cards, so as you append each row to the spreadsheet it moves the cards to an archive board, this means you can re-run the script over and over again until all cards have been moved off your board and into an archive board list.

You can see how to setup and run this code here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Iain Dooley
body: [@Tai Nguyen](/t5/user/viewprofilepage/user-id/2717740) this is a great article on backing up Trello to Google Sheets:

<http://www.littlebluemonkey.com/blog/trello-backup-30>

comments: author: Tai Nguyen
body: Thanks, I'll take a look!


author: Maksim Smetannikov
body: Hi

Perhaps this will help: <https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp>

comments: author: Tai Nguyen
body: I installed a similar extension. Thanks, I'll check it out.
Adding members with same names
Asked by Kim De Rose:

Hello,

Many years ago we have a colleague named Michael X - who had a michael@company.com email account linked to Trello. After leaving the company, all of his accounts were deleted.

Now, year later, we have a new colleague named Michael Y who has joined the team and picked up the michael@company.com email account. However, when trying to add him into trello, trello recognizes that, even though it was deleted, that this email account existed in the past and is there fore continuously signing him in as Michael X instead of Michael Y. Trello is not allowing me to send a new invite to the new invite, it is only readding the old Michael.

Any way I can fix this?

Thanks!


Answers:
author: marc -Collabello--Phase Locked-
body: [@Kim De Rose](/t5/user/viewprofilepage/user-id/2714038)That sounds a bit of a problem. However what the new Michael Y can do is: log into the account as Michael X, then change the name to Michael Y.

If you'd want to erase the history of the old Michael X, you'd need to contact Trello support.

comments: author: Iain Dooley
body: [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) they can't just delete the account?


author: marc -Collabello--Phase Locked-
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)Deleting the account seems to be the problem.


author: Iain Dooley
body: [@Kim De Rose](/t5/user/viewprofilepage/user-id/2714038) if an account was deleted in the past, Trello won't recognise it. Probably, it wasn't correctly deleted in the past. Possibly what happened is the email was deleted initially and then someone went to delete the Trello account, but Trello sends an email with a delete button in it, when deleting an account. So if the email had been removed, this wouldn't have worked.

If you're signing into a Trello account that existed in the past, just go to the settings page, click delete account, then click "send the email". If you don't receive an email, it's because a past delivery failure has caused the address to be blocked, you can email support@trello.com and ask them to remove that block.

Once you have deleted the account, you will be able to sign up a new user with the same email address.

comments: author: Kim De Rose
body: Hi Iain,

Thanks for your suggestion. The thing is we have deleted the account. And the first Michael no longer shows up in the members list of the company. However, when I go to "invite a new member" and I type the email account (that was also deleted from our server years ago) that is now assigned to the new MIchael.. this is where the problem begins. When I type in that email address, it automatically pops up in trello to invite the old Michael.

Does that make sense?

Kim


author: Iain Dooley
body: [@Kim De Rose](/t5/user/viewprofilepage/user-id/2714038) Hmm so if you try to log in with that account it doesn't exist? And you can't do a forgotten password request, but you can't create a new account? That sounds counter to my understanding of account deletion ... I think you'll need to email support@trello.com


author: Kim De Rose
body: Ok, thanks !