youngmon/atlassian-qna huggingface dataset:
How can I change which page the 'Confluence' button sends users to?
Asked by Scott Schwartz:

Is it possible to change where the 'Confluence' button on the top left of the page sends users? It currently sends you to the Dashboard and I would like to change it.


Answers:
author: Paul Greig
body: Hi Scott,

While you cannot update the Confluence value itself you can use the application navigator customisation menu from here: https://\<instance\>/wiki/plugins/servlet/customize-application-navigator. There is a great article here covering the abilities of this feature : <https://confluence.atlassian.com/display/AOD/Application+Navigator+FAQ>

Essentially, you will create another link, let's say 'Confluence - Main', and then direct to the intended location. Finally make sure to have this ordered near the top to ensure it is the first selection made by users.

Cheers,

Paul


Tags: cloud

confluence-cloud
Confluence OnDemand: How to get rid of the "Get started" section on the dashboard?
Asked by Robert Wachtel:

I don't find a way to get rid of the Get started section on the new Confluence OnDemand dashboard.


Answers:
author: Michael S
body: Unfortunately this isn't possible in OnDemand at presesnt, we're tracking it here: <https://jira.atlassian.com/browse/CONF-28255>

To clarify, this section is only visible for Confluence admins; normal users will not see it.


Tags: cloud

confluence-cloud

dashboard
Integrating Jira and Confluence
Asked by LylaF:

It looks like Jira OnDemand does not currently allow very many integrations with Confluence OnDemand. Specifically, linking issues to confluence pages doesn't seem to be possible. Can someone confirm? The absence of this feature is the absence of the main possible attraction of Jira to my org.....


Answers:
author: Robert Wachtel
body: No, I cannot confirm this.

Our Confluence OnDemand shows the "Insert 'JIRA Issue' macro" - and it works! ;)

![](../../upfiles/Bildschirmfoto_2013-02-27_um_18.41.05.png)

Do you miss something else?

comments: author: LylaF
body: I don't know why that wasn't showing up before, but I did no a bunch of wiggling configurations between then and now. \*shrug\*


Tags: cloud

integration
Confluence 5.0.1 fonts and padding inconsistent causing page flickers
Asked by Richard Macaskill:

Hi, Just upgraded from 4 to 5.0.1, and there now seems to be a re-application of styles at the end of each page load, so there is a 'flickering' effect.

Looks like it's padding mainly; the Top and Paragraph elements move a few pixels a second after loading a page.

Anyone else seeing this?


Answers:
author: Richard Macaskill
body: Raised as a support ticket instead. Resolved by disabling plugins as suggested by Atlassian support - cause was (out-of-date) Gliffy plugin.


author: John Masson
body: Hmm definitely not something I've seen before, so must be something specific to this instance causing a problem, do you mind raising a ticket with [http://support.atlassian.com](http://support.atlassian.com,), they can help you out.


author: John Masson
body: Hi Richard, can you let me know what OS and browser (including version) you're using. Not something I've seen, would be good to try and reproduce.

comments: author: Richard Macaskill
body: Hi John,

I'm seeing this in all tested browsers; Chrome 25.0.1364.97, IE 10 and Firefox 19.0. Confluence is 32-bit Windows version running on 2003 R2. The other thing I've tested since posting is creating a new space, and I do still see this problem there.

thanks

Richard


author: Richard Macaskill
body: Oh, and the client OS is Win7 SP1, though I also see this on Mac OS 10.7.5.
Cannot remove the new 'Create' page/blog button
Asked by Janis Harbour:

Hi,

I have updated the permissions for my confluence users and unticked the 'create contents/pages' however the create button remains and they can still create pages. I need to know how to remove the create button as I don't want users creating pages in any of the online documents.

<https://esamatrix.atlassian.net>


Answers:
author: Janis Harbour
body: I had a suggested solution from Atlassian about my permission settings.

It turned out that it was to do with my users being attached to two different groups which had different permissions.

I moved the users whom I didnt want them to access the create button into one group and set the space permissions accordingly for that group accordingly.


author: Nic Brough -Adaptavist-
body: Could you show us all of the permissions on that space?
Lucidchart clarification of pricing
Asked by Alan Pearman:

Is the subscription to Lucidchart included in the OnDemand subscription or is there an extra cost if we start using it?

<https://confluence.atlassian.com/display/AOD/Add-ons+in+OnDemand> suggests that it is a free add on but the Lucidchart site gives various pricing options.

Thanks

Alan


Answers:
author: Miranda Rawson
body: Hi Alan,

It looks like you're right, it appears that after configuring the plug in your instance, you can click "Sign up" and you are directed to this page - <https://www.lucidchart.com/users/registerLevel>.

From this chart it looks as though there is no JIRA/Confluence support unless you have a paid account.

There is a free trial for 14-days, no credit card needed.

I've updated the Plugin Page you linked here - <https://confluence.atlassian.com/display/AOD/Add-ons+in+OnDemand> to include the change.

Thanks for alerting us to this!

Cheers,

Miranda


author: Mitchell Dumke
body: Hi Alan,

Thanks for your question and you are correct. The Lucidchart plugin for Confluence OnDemand requires the user to be on a Lucidchart Team account. You can get started with a free two-week trial of a Team account and then decide if the services meet your needs and if so, subscribe to a Team account.

Also, keep in mind that no matter the number of users on your OnDemand instance, you can have a smaller number of Lucidchart users. So if there are 50 people in your company but only 10 need to create diagrams, just pay for the Team-10 account and the rest can still view the diagrams that are inserted? Does this make sense? Feel free to call if you have questions.

Luiz and Miranda, thanks for your assistance with this.

Cheers,  
Mitch Dumke

408.475.8243


author: LuizA
body: Hello Alan,

As the Lucidchart is a third-party plugin developed by the [Lucidchart](https://marketplace.atlassian.com/vendors/350257) company, to obtain this kind of information about the cost of the license I would suggest you to make a contact with the plugin's provider by the following:

<http://www.lucidchart.com/>

[support@lucidchart.com](mailto:support@lucidchart.com)

408-475-8243

As described in the page that you mentioned after the 14-day trial, you must purchase a license and to do this you'll have to make a contact with the Lucichart.

Hope this helps.

Cheers,

LJ.  

comments: author: Alan Pearman
body: Hi Luiz

Thanks for this. I had checked the Lucidchart website hence the question as the Atlassian documentation listed this under free addons. Miranda has updated the latter so all is answered.

Cheers

Alan


author: JohnA
body: Hi Alan,  

The documentation you have linked to actiually states, (in reference to the LuciChart addon):

"*A 14-day free trial is available with no credit card required. After the 14-day trial, you must purchase a license.*"

So I'm sorry to say that it is a commercial addon that you must purchase in addition to your OnDemand instance in the event that you want to use that addon.

All the best,  
John


Tags: cloud

lucidchart
is the green arrow to indicate attachments gone in version 4.x?
Asked by hans-peter.geier:

In Confluence 3.x there used to be a little green arrow (pointing to the lower right) to indicate an attachment.

In 4.x I don't see this arrow anymore. Has it been removed, or did I make an installation mistake?


Answers:
author: hans-peter.geier
body: The response of the Atlassian support team was that this functionality has been dropped.

He/She admitted that it was gone without notice to the customers.

I have opened a request a bring it back.

I have ranked it a BUG, not an Enhancement, because there was no communication to the user community nor any mention in the release notes of the removal.

Readers, pls help voting it: <https://jira.atlassian.com/browse/CONF-28299>


author: hsuhailah
body: I can also confirmed that there's no green arrow in Confluence 3.x

The only arrow available is this:

![](https://confluence.atlassian.com/download/attachments/233145585/confluence-3-1-attachments-on-page.png?version=1&modificationDate=1257908935050&api=v2)

comments: author: hans-peter.geier
body: I'm talking about the page View, not the attachment list.


author: hans-peter.geier
body: see screenshots in the jira ticket <https://support.atlassian.com/browse/CSP-96967>


author: hsuhailah
body: Ah I see. Looks like there was a misunderstanding here and we apologize for that. You are actually referring to[Icon Links](https://confluence.atlassian.com/display/CONF33/Showing+Link+Icons)

I'm sorry to deliver the news that this feature is deprecated in Confluence 4.x and has been removed. Unfortunately, this has not been clearly mentioned in Confluence 4.0 release notes too.


author: Nic Brough -Adaptavist-
body: Support issues are private - we can't see them.

I suspect you're using a theme or plugin that isn't in use in the other people's Confluence. A green down-arrow rings a bell with me from when I was at a site using Webdav for attachments - could that be it?


author: hans-peter.geier
body: I have created a request to bring them back.

Here is the link: <https://jira.atlassian.com/browse/CONF-28299>

Readers are welcome to vote for it.


author: hans-peter.geier
body: For those readers which canot access my support ticket, I have copied the screenshot below.

**Confluence 4.3 Screenshot:**

![](../../upfiles/green_arrows_gone.JPG)

**This is how the same looked in Confluence 3.5:**

![](../../upfiles/green_arrows.JPG)

I consider these arrows helpful when maintaining pages, so it is visible at a glance whether a link points to an external or internal page, or whether it is an attachment.


author: Alejandro Conde Carrillo
body: I could not find teh arrow even in Conflnuence 3.5.

The arrow is still present in JIRA.


Tags: attachment

icon
Formating issue when migrating mediawiki to confluence using Universal Wiki Converter
Asked by Raju KC:

For EX:

Underline word in mediawiki is displayed with tag.

#### \<u\>Option\</u\> {#toc-hId--648455279}

Any idea for mapping?


Answers:
author: Mirko Skramusky
body: Hi!

There's an special UnderlineParser in the converter.mediawiki.properties (search for *Mediawiki.1504.underline.xmlevent*) . This one should correctly replace this tags.

Hope this helps.

Regards


author: LuizA
body: Hello There,

In a first moment it seems that this can be a convertion problem from the mediawiki, but I'm not sure if this is expected for this kind of convertion from the mediawiki. To obtain a better assistance with this kind of procedure and the UWC I would suggest you to make a contact with the Atlassian Expert AppFusions, that is an expert with UWC cases, you can contact them by the following:

<http://www.appfusions.com/>

[info@appfusions.com](mailto:info@appfusions.com)

+1-888-516-2890

I hope this helps.

Kind Regards,

LJ.
On my Confluence 5.0 I can?t toggle to have the Documentation theme: he symbol on the top doesn?t appear
Asked by Sergio Storch:

Why the symbol where I used to toggle to have the Page Tree on the left-hand side appear?


Answers:
author: Michael Knight
body: You may be running into the following bug which doesn't show this toggle when viewing 'non-content' pages, such as the attachments page: <https://jira.atlassian.com/browse/CONF-28203>


author: JoeyA
body: Hi Sergio - is it possible that you are not in the Documentation theme but the new Confluence 5.0 theme? Try hitting the open square bracket "\[" button - it is the shortcut to expand/collapse the left hand menu on this theme


Tags: cloud

confluence-cloud

documentation-theme
How can I change ldap url for Microsoft AD in Confluence
Asked by Blazej Chabierski:

Hi,

As Admin panel states: 'You cannot edit this directory because you are logged in through it, please log in as a locally authenticating user to edit it.'

How can I do this if I can't even logout (I stay logged in after clicking on 'log out' button) I am always logged in through the domain.

What else can I do ? is this url stored in some file ? I've looked but can't seem to find it.

Best Regards


Answers:
author: Svante Gustafsson Bj?rkegren
body: Try this:

* Make sure you clean the history and cache entirely in your browser and then re-start the browser
* Log into Confluence with a local directory admin account
* Now, you should be able to edit the LDAP USer Directory

You should always make sure you have one admin account created in the local directory to make sure you can edit the LDAP User Directory in Confluence

Rgrds,

// Svante

comments: author: Blazej Chabierski
body: Thanks, that seems to be working because I am getting a login prompt.

I'm still having problem with the logging in though. I've added a local user with admin privileges but when I try logging in I get : 401 - Unauthorized: Access is denied due to invalid credentials.

When I view the user in admin panel I see that the failed login counter is still '0':

Current Failed Login Count: 0

Any ideas ?


author: Svante Gustafsson Bj?rkegren
body: Hmm, strange! The only thing that comes to mind is if your local account has the same name as an account in LDAP and that your order of User Directories is:

1. LDAP
2. Local Directory

In this case you are trying to login with the LDAP account (which probably has a different password)

You could either switch the order to have Confluence look in the local directory first (which I think is NOT recommended for some reason) or re-create your local accout to be unique.

Makes sense?


author: Blazej Chabierski
body: It's strange indeed. I've tried different unique user names and problem remains.

I am thinking that something must be blocking my loggin attempt before it's even gets verified, maybe IIS, I have to look into it.


author: Svante Gustafsson Bj?rkegren
body: Sounds like a good approach!

Good luck with your trouble-shooting. Post a comment with your findings!


Tags: active-directory

ldap
Editing other people's profiles / personal pages
Asked by Dan Buss:

We have purchased 50 user licences for a business of 350. We would like to pre populate personal spaces for the remaining 300 staff as opposed to them editing the pages themselves.

Is this possible?


Answers:
author: Sean King
body: A confluence system administrator can create personal spaces for individuals and edit content in those spaces without having to be mentioned in the space permissions.

After you create a new space like you would any other space go to the Space Details screen on the Space Admin tab and click edit. An option will appear to Convert to Personal Space. After choosing the owner click convert and now the person will have a personal space.

comments: author: Dan Buss
body: This does not include adding photos though? We would like images of all staff added to personal spaces..


Tags: edit
Creating blog posts for specific pages
Asked by David Arlow:

Can anyone help with this issue please?

I have created a space and added four associated pages to the space.

I have added blog posts to the four associated pages with the intention they work independently to each other. However, they are not working as anticipated.

I.e. Creating a blog post on page 1 will also create the same blog on pages 2 - 4. The same applies for all pages. I.e. creating a blog post in 2 will also prompt the same blog post to display in pages 1, 3 \& 4 \& so on.

This is the code I am using:

{blog-posts:content=labels+page1\|max=5\|space=bio}

{blog-posts:content=labels+page2\|max=5\|space=bio}

{blog-posts:content=labels+page3\|max=5\|space=bio}

{blog-posts:content=labels+page4\|max=5\|space=bio}

Each page is titled page 1, 2, 3 and 4.

What do I need to add/remove to the above code to ensure each blog is independent of the other 3?

Many thanks in advance.

David


Answers:
author: Svante Gustafsson Bj?rkegren
body: A Confluence blog is linked to the entire space rather than individual pages within the space. I do not think it is possible to create more than one blog in a space.

If you want to show certain blog-posts on different pages you should do the following:

1. When you create the blog-post for page 1, add the label "page1" to the blog-post
2. On page 1 you add the blog-post macro and restrict it to show just posts with label "page1"  
   {blog-post:labels=page2}
3. Do the same for the other pages

This will show only the posts meant for each page in each page!

Rgrds,

// Svante

comments: author: David Arlow
body: That works fine thanks Svante!

Many thanks. :)

Regards

David


author: Svante Gustafsson Bj?rkegren
body: Glad to help :-)  
Please, mark the answer as accepted if you liked it!  
Rgrds,  
// Svante
Path for migrating confluence from 3.4.7 to 4.3
Asked by nidhya subramanian:

Hi,

We are planning to migrate our confluence version from 3.4.7 to 5

Can you please let us know the migration path for our upgrade.

Also, it would be great if you can suggest us which release notes we should be following.

Thanks,

Nidhya


Answers:
author: Nic Brough -Adaptavist-
body: Your route should be 3.5 first (because you can't take 3.4 to 4), then the latest version of 4, then the target version of 5.

The release notes you need to follow are "all of them". Skim the point releases, they're all bug fixes or tweaks and unlikely to be of any interest unless you've specfically hit a bug in there. But you'll want to read the notes for 4.0, 4.1, 4.2 etc. Concentrate on the releases you actually need to implement obviously, but you need to read all of them to make sure there's nothing that will bite you.
Can't login to new ondemand account
Asked by M:

I am unable to login to my OnDemand account with the password sent to me. I've tried using both my email, and the part of my email that comes before the @ sign as my username.


Answers:
author: M
body: Hi Paul,

The solution was just to log in with the username and password, or to change the password - both of which we've tried. I'm waiting to hear from my boss whether he received more emails from Atlassian (since I originally opened the ticket for him/using his email, and now am no longer able to access the ticket in JIRA). Any ideas?

Thanks,

Lauren

comments: author: Paul Greig
body: Hi Lauren,

I can see successful access has been achieved :)

Thanks,

Paul


author: M
body: Yes, it took a call to Atlassian, but all is well now. Thanks for your help :)


author: Paul Greig
body: Hi Lauren,

I can see your ticket has recieved a response with the necessary details :)

Cheers,

Paul


author: Paul Greig
body: Hi MPN,

Can you raise a support ticket at [support.atlassian.com](http://support.atlassian.com) so I can directly check your instance. The most common cause is someone using their email address instead of the username. But from your issue it appears you have already tried this.

Hope to hear from you shortly :)

Cheers,

Paul

comments: author: M
body: Hi Paul,

Thanks for the quick response. I opened a support ticket last night under SEN-2517090. The ticket is under my boss' name. Both of us have tried firstname.lastname as our username, as well as our email addresses. I don't see any other info in the emails sent to us that would indicate what our usernames should be.

I added myself as a technical contact on the account, so I'm not sure if that should grant me access to our OnDemand instance or not, but we have an evaluation that allows for 10 users on the account.

Thanks,

Lauren


author: Paul Greig
body: Hi Lauren,

I can see you ticket has received a suggested solution :)


Tags: cloud

confluence-cloud
Can I Highlight Anchored Information
Asked by John Parente:

Hello,

Is there a way to automatically highlight content that has an anchor associated with it?

Use Case

1. The user is reading material that contains a link to an anchor on another page (or the same page for that matter).
2. The user clicks the link.
3. The user is faced with a page that is cluttered with content that is irrelivent to the information that he or she is looking for.

Issue: The user has to skim through the clutter on the page to find the relevant information.

Possible Solution: Highlight the inforamtion that is attached to the anchor.

(**NOTE** : *I know that the anchored information is the top most information displayed on a scrolling page, but this is not satisfactory because: a) It is hard to get the context of the information when it is abutted to the top of the screen like that. b) Sometimes the anchored information is on a page that deosn't have enough content to allow for the anchored information to be placed at the top of the scrolling screen and thus it is left sitting out in the middle of a sea of content that the reader is not interested in.)*

Can anyone out there help?

Thanks,

John


Answers:
author: Steffen Heller
body: Hello John,

you can do this with the target pseudo class.

Use the css stylesheet macro and include this CSS on your confluence page:

```
h1:target {background: orange;}
```

Set a hyperlink to an h1 heading on that page and it will be highlighted with an orange background.

Just tried it: worked in my firefox, but not in my internet explorer.

comments: author: Stefan
body: Does that highlight all headings H1 or will it only become orange when there was a jump to it?

(I can not try it out as I'm not administrator and have no access to a "CSS stylesheet macro".)

Ammendment: I looked up the :target syntax and it seems that highlighting occurs only if there was jump to that heading:

<https://www.w3schools.com/cssref/sel_target.asp>

Thanks, Steffen. Great tip. I'll have my admin implement it.
Migrating from confluence stand alone to OnDemand
Asked by Roger Jacques:

I'm attempting to migrate my Conf install to ondemand, and am being told that I can't import due to a version mismatch.

I've followed the migration steps pretty carefully:

1) Exported by Conf 3.5 data as XML (Debian)

2) Downloaded and installed Confluence 5.0-OD-28 (Win)

3) Ran the windows installer to setup the local OD instance

4) Used the import spaces function under the Confluence Admin section of my Conf OD account.

The version of Conf running on ondemand is not displayed anywhere in the app (?) so I've no idea of the build level.


Answers:
author: Michael Knight
body: The version that's available for download in <http://www.atlassian.com/software/confluence/download-od> (5.0-OD-28) is old, sorry about that! We should have this page updated soon.

Meanwhile, since Confluence 5.0 final was released to OnDemand, you should be able to use the release that's on the normal Confluence download page: <http://www.atlassian.com/software/confluence/download> (i.e. 5.0).

comments: author: Roger Jacques
body: Thanks for your answer Michael.

Curious that the OD version is not displayed like other Confluence installs.


author: Michael Knight
body: Normally the OD version has extra stuff in it that will be coming in the next major (self-hosted) release. In this case, a major release had just gone out to OnDemand and self-hosted at the same time, so there was nothing extra in OnDemand and therefore no need for an explicit 'OD' release.

Obviously we still want to make sure that whatever version is downloaded from that page will work for its intended purpose, so we'll be putting something up there later today.


Tags: cloud

confluence-cloud