youngmon/atlassian-qna huggingface dataset:
The procedure entry point EVP_Cipher could not be located in the dynamic link library ... libssh2-1
Asked by HughOgilvy:

I've been using SourceTree perfectly for ages now, and have been on the latest version for a while (currently v2.1.2.5) without any issues.

I've been successfully pushing this morning, but then all of a sudden, SourceTree just started popping up the following error and will no longer push, and in fact pops up this error message at regular intervals - which now makes it totally un-usable!

Here's the error:

The procedure entry point EVP_Cipher could not be located in the dynamic link library C:\\Users\\username\\AppData\\Local\\Atlassian\\SourceTree\\git_local\\mingw32\\bin\\libssh2-1.dll.

I found people had had similar issues with other DLLs, but none for this one. I looked at various resoutions for other DLL issues people had had (eg looking for other copies of this file anywhere, etc) but there are no other copies at all on my computer (I use UltraSearch for a comprehensive search of my entire computer).

I tried un-installing SourceTree and installing it again, but it seems the uninstall really does bugger all, and so running the installation again just seemed to instantly start up SourceTree again.

I am no completely stuck, and this is a MAJOR issue for me in the middle of a bunch of majorly urgent jobs.

I don't have time to fiddle around with it, which is what has me really frustrated, even if there's a way to uninstall the whole thing properly and re-install it, that may help? Although I don't want to lose all my settings and which repositories are added in SourceTree.

SURELY you'd think the uninstall should remove the DLL files - but it doesn't - I checked the C:\\Users\\username\\AppData\\Local\\Atlassian\\SourceTree\\git_local\\mingw32\\bin\\ folder after an uninstall, and everything was still there. Really not happy :\|


Answers:
author: HughOgilvy
body: SO, I managed to fix this issue in a roundabout way...

**1.** I downloaded GitHub desktop, and installed that...

<https://desktop.github.com/>

**2.** THEN I copied the ENTIRE contents of the folder:

C:\\Users\\username\\AppData\\Local\\GitHubDesktop\\app-0.6.2\\resources\\app\\git

INTO the SourceTree folder:

C:\\Users\\username\\AppData\\Local\\Atlassian\\SourceTree\\git_local

OVERWRITING everything in there (I made a backup first of course).

**3.** Ran SourceTree and tried pushing again, everything worked!

What lead me to this was that I HAD tried copying other versions that I'd found of libssh2-1.dll into the folder, and that hand't worked, and had changed the error message, so I realised all the files likely needed to work together.

SO my best guess here is that something broke within the embedded git code for SourceTree, and the DLL reference no longer worked, but replacing it with the GitHub version of git put a full working copy of everthing that worked together in the location instead.
New team Member can not clone repository because of invalid path
Asked by FreedomRoleplayJazzCat:

Hi, I can't figure this out on my end, but today I recruited a new team member onto my developer team. However, after adding him to the developer group so he can access the repository he get the error in source tree "This is not a valid path / URL"

He has the same access as everyone else who is working here, I asked him was the details said and it says "remote not found #URLHere not found" the URL is correct for the repo, he is authenticated and have write access to the repo.

What could be the problem here?


Answers:
author: Ana Retamal
body: Hi! Is he getting the same error if he tries to clone the repo using the command line?

If he's only getting this error in SourceTree, can you ask him to change the Git version from 'Use Embedded Git' to 'Use System Git' and see if this solves the issue?

If the error is still occurring, there should be a "Details" button next to the error he's getting, what does it say there?

Lastly, please remember to let us know which SourceTree version and OS is he using to help us better troubleshoot this case.

Best regards :)

Ana
How can i merge new development branch to existing branch with conflict file.
Asked by Ranjithkumar:

I clone the code from master branch and named as existing branch.Now i again clone the code from existing branch and named as new branch.I develop existing branch and new branch parallely.Now i can not merge new branch to existing branch due to some conflicts file is there.how can i move it to existing branch with the help of source tree tool.I am using bit bucket and source tree.


Answers:
author: Manju
body: Conflicts happen when there are changes for the same file on both branches and are unavoidable. You can perform a merge and when it results in a conflict, you can resolve the conflicts by using external merge tools such as FileMerge that comes by default on mac, DiffMerge and other thirdt party tools.
Need support to package latest version of sourcetree
Asked by Laksh:

Need support to package latest version of sourcetree

1. Our packaging team is looking for msi file like previous versions but atlassian is currently not providing sourcetree latest version in msi format

2. In a shared machine we've installed the media in one account (windows local profile) and when we tested in other account in the same system its not working for other users as media is installing application on per-user basis (in user's local application data folder). How should we install sourcetree under C:\\Program Files (x86) so that any user can access this application?


Answers:
author: Ana Retamal
body: Hi Lakshmisha, we no longer provide msi file. There's however a Feature request to include msi that you can find at [SRCTREEWIN-6935](https://jira.atlassian.com/browse/SRCTREEWIN-6935).

Regarding your second inquiry, with the change to Squirrel installer now is no longer possible to change the location of the installation. There's another Feature request for that and you can find it at [SRCTREEWIN-7168](https://jira.atlassian.com/browse/SRCTREEWIN-7168).

You can vote for them, add a comment, or watch them to receive further updates.

Hope this helps!

Ana


Tags: windows
SourceTree "Authentication via SSH keys failed"
Asked by Steven Calderwood:

I am using the latest SourceTree for Mac (v 2.5.3 \[116\]). I use SSH keys to authenticate with GitHub and Bitbucket. Every time after I restart my workstation, SourceTree no longer sees my repos from either service as valid. I get the following error:

"This is not a valid source path / URL."

If I regenerate my SSH keys (and reload them to my accounts at Github and Bitbucket), then I can successfully work with my remotes again.

This happens to me on three separate Mac workstations (two early-Macboo-2015s and one Macbook-2016; one of which runs El Capitan and the other two run Sierra).

How can I avoid this without switching to HTTPS?


Answers:
author: Ana Retamal
body: Hi Steven, do you have any keys loaded in your agent when you reboot your computer? You can check that using the command

    ssh-add -l

You can also try using the command line and see if you get the same error. Regarding MacOS Sierra, there seems to be an issue with it not rememebering SSH keys after rebooting that might be affecting you, you can find it at [MacOs Sierra doesn't remember SSH keys between reboots](https://apple.stackexchange.com/questions/254468/macos-sierra-doesn-t-seem-to-remember-ssh-keys-between-reboots) .

Let us know if that's your case!

Ana

comments: author: Steven Calderwood
body: Thanks. I can't believe I overlooked that. I appreciate it!


author: Ana Retamal
body: No problem, Steven! Glad I could help :)

Cheers,

Ana


author: farbod Aprin
body: thanks It helps me too :D


author: Rob van Eck
body: wow thanks.. It was a Mac OS Sierra issue! No ssh keys in agent after reboot.

I found it weird that i worked for 5 days.. and suddenly it stopped.

ssh-add -A


author: radionicholls
body: Same. I need to reload this after EVERY minor system update (macOS 10.13)


author: testrijder
body: What would also work is to enter this in your ssh config file: \~/.ssh/config

    Host bitbucket.org    HostName bitbucket.org    User git    IdentityFile ~/.ssh/yourSSHPrivateKey

And add subsequent sections for other endpoints.

When you connect using SourceTree if will ask for the passphrase if it exists on your key and store it in the MacOS keychain if you want.

comments: author: Andrey Streltsov
body: Thanks, this worked for me(finally!)
Erro oo many open files in system
Asked by Hudson Schumaker:

Cloning into '/Volumes/Data2/Company/Project/Office/Git/Office'...

warning: templates not found /usr/local/git/share/git-core/templates

error: Unable to create '/Volumes/Data2/Company//Project/Office/Git/Office/.git/HEAD.lock': Too many open files in system

What i do?


Answers:
author: Nic Brough -Adaptavist-
body: Try an lsof to see if you can identify what process is opening and holding open too many files on the machine. (It may be Sourcetree, I'm not trying to shift the blame!)

comments: author: Manju
body: Have you tried switching to embedded git in SourceTree preferences and see if it helps?


Tags: mac
Window restore button in 2.1.2.5 to the right
Asked by James Skemp:

I'm using SourceTree 2.1.2.5 on a Windows 7 Enterprise machine.

When I go to restore the window (to either make it full window or bring it back to a smaller size) the visible button does nothing.

Instead the standard Windows Forms restore button displays a handful of pixels to the right, close to the close button. Screenshot below.

![sourcetree-restore-bug.png](/t5/image/serverpage/image-id/2662iD93CDC902071C72C/image-size/large?v=v2&px=999 "sourcetree-restore-bug.png")


Answers:
author: James Skemp
body: Durr. Of course I found a post that mentioned this after I posted this; was using the wrong search terms I guess.

<https://community.atlassian.com/t5/SourceTree-discussions/SourceTree-amp-Windows-GUI/td-p/598955>

More relevant issue to vote on: <https://jira.atlassian.com/browse/SRCTREEWIN-7554>


Tags: bug

windows
How do I change the SourceTree install path?
Asked by Gumml:

I received a message after an update of SourceTree saying SourceTree 1.9 won't receive any updates in the future and I should download the current version on the website, which I did.

After double clicking the downloaded setup file, it silently installed SourceTree under C into my personal folder. I don't want it to be installed on C, so how do I change the install path?


Answers:
author: Ana Retamal
body: Hi Markus! Changing the installation path of SourceTree is not currently possible. We have a feature request to allow users to change the location of the installer, you can find it at [SRCTREEWIN-7168](https://jira.atlassian.com/browse/SRCTREEWIN-7168). If you'd like you can write a comment, watch the ticket for updates or vote for it.

Cheers,

Ana

comments: author: Alexandre Belousov
body: Hello, Ana!

The feature is needed indeed.

My user profile folder name contains cyrillic symbols, and after the default installation SourceTree fails to load plugins and start properly cause it incorrectly treats cyrillic symbols in the path :(

P.S. posted a comment in the bugtracker issue


author: Ana Retamal
body: Thanks for adding your comment, [@Alexandre Belousov](/t5/user/viewprofilepage/user-id/1143598).This will bring awareness to the developers :)

Best regards,

Ana
Inquiries regarding access to confluence products
Asked by ???_??_:

I gave access to the confluence product, but why is it displayed as unusable?


Answers:
author: Marc - Devoteam
body: Hi [@???_??_](/t5/user/viewprofilepage/user-id/4704901)

Are you over your license count, this is most likely the issue.

comments: author: ???_??_
body: Product licenses are still available.  
Fortunately, the problem has been resolved.  
It was marked as unavailable, but it was accessible.  
I don't know why.  
thank you


Tags: cloud

confluence-cloud
How can I get article from Confluence by API?
Asked by zhanibek:

Hi,

I know that there are 'view' and 'styled_view' in API to get my article. I try to insert article from Confluence to the website page, but using API I am getting only text, without proper CSS. I want to get original CSS, like it was in Confluence. How can I do this? Please, help


Answers:
author: Andrii Maliuta
body: Hello [@zhanibek](/t5/user/viewprofilepage/user-id/5348263) ,

Yes, you can add the '?expand=body.**styled_view** ' to the URI of the HTTP request to Confluence Cloud and get the **whole HTML** with HEAD/BODY elements in the content body REST API response:

```
https://<site>.atlassian.net/wiki/rest/api/content/<ID>?expand=body.styled_view
```

In such a case there will be a big amount of text data to parse :)

comments: author: zhanibek
body: Hello,

Thank you for your response.

I am currently using 'styled_view,' but when I check the text data, I see styles like this: "#footer .footer-body { color: [@Aui](/t5/user/viewprofilepage/user-id/155158)-footer-body-text-color; "

As you can see, it uses some styles and variables that I do not have in my app. Where can I get these styles?


Tags: cloud

confluence-cloud
Confluence page auto assigned to wrong owner
Asked by Courtney Wagner:

Hi all

My colleague has a Jira automation set up to create a confluence page from a template.

- I created the template (templates have no owner)

- She created the Jira automation.

- Someone else created the confluence space.

When the automation runs, I am set as the owner of the new confluence page and receive notifications about updates .

Any ideas how to make sure that the owner role is automatically assigned to my colleague?


Answers:
author: Marc - Devoteam
body: Hi [@Courtney Wagner](/t5/user/viewprofilepage/user-id/4242395)

Check the automation rule, who is set as the actor of the rule?

If this is you, change the actor to "User who triggered the event".

See if this changes the creator of the page.


Tags: automation

cloud

confluence-cloud

jira
Is it possible to change the Workflow state in multiple spaces?
Asked by Sebastian Pichler:

Hello,

we are working with comala workflows and i want to know if it's possible to change the state in multiple spaces at once?

Any kind of Solution would be great.

Maybe REST API? or is there any Add-On/Plugin out there for this?

Because we got like 100 Spaces and i don't want to do it manually.

Thanks in advance,

Sebastian


Answers:
author: Jamie Esker _Appfire_
body: Hi [@Sebastian Pichler](/t5/user/viewprofilepage/user-id/4652627)

Jamie from Appfire here. Are you trying to change the workflow to include a different state, or change the current state of all spaces? The app can be applied at the global level, so all spaces and pages have a workflow applied, but there are a lot of customizations you can make along the way.

I suggest contacting [our support team](https://comalatech.jira.com/servicedesk/customer/portal/1) to make sure your configuration is exactly how you need it.

Cheers!

comments: author: Sebastian Pichler
body: Hey Jamie,

thank you for your response!

I got 100 spaces, all of them with the same global workflow and as an example i want to change the state "In Progress" to "Done" in all spaces at once.

Do you know if this is possible?

kind regards,

Sebastian


author: Hyrum Steffensen _Appfire_
body: Hello Sebastian,

I work with Jamie and she asked me to look at this post. You can use Power Scripts automation to change the state of a page by using the comalaSetState() routine. For example, if you would like to set the state of all the pages in a Space, your script would look something like the following:

```
string jql = "space = DEMO";
number [] pages = selectPages(jql);

for (number page in pages) {
   comalaSetState(page, "Done");
}
```

For further details, see this page on comalaSetState():

<https://appfire.atlassian.net/wiki/spaces/PSCONF/pages/15307202/comalaSetState>

You may be interested in other customization and automation, so we would love to hear more about your use case. Please create a support ticket so we can provide a full example.

<https://appfire.atlassian.net/servicedesk/customer/portals>

Regards,

Hyrum Steffensen

Senior Product Engineer, Appfire


author: Chris
body: .


Tags: confluence-server

server
Is it possible to create simple hyperlinks in whiteboards?
Asked by scott.esbrandt:

It appears not possible to create simple hyperlinks from objects or or text. Any guidance?

The use case is simply to hyperlink parts of the whiteboard in order to drill into more detailed documentation.


Answers:
author: Kevin Gipe
body: Whiteboards seems like a great way to stitch together all relevant product information in a visual format.

However, the omission of supporting Hyperlinks is preventing me from adopting this tool. It would be ideal if it would allow a hyperlink in any text block (including in shapes).

But, to have \*NO\* ability to link to an external document or site is a severe limitation of this tool.


author: Christina Ristevski
body: Hey [@scott.esbrandt](/t5/user/viewprofilepage/user-id/3795747) we currently don't support hyperlinks but I've noted down your feedback request for the team to consider in the future. Thanks!

comments: author: Patrick Matthews
body: Hi [@Christina](/t5/user/viewprofilepage/user-id/380782).esbrandt - I second and third Scott and Kevin's request.


author: Linh Pham_Ricksoft_Inc
body: Hi [@scott.esbrandt](/t5/user/viewprofilepage/user-id/3795747)

Yes, you can find the option to Insert links in the "More Tools" menu (...)

![Monosnap Project Discovery - Product Management - Confluence 2023-10-31 14-22-01.png](https://community.atlassian.com/t5/image/serverpage/image-id/289256i4329D21FE68E845A/image-dimensions/307x386?v=v2 "Monosnap Project Discovery - Product Management - Confluence 2023-10-31 14-22-01.png")

You can then select how you'd like to display the link as well:

![Monosnap Project Discovery - Product Management - Confluence 2023-10-31 14-20-50.png](https://community.atlassian.com/t5/image/serverpage/image-id/289257iB3BD54D9EA20F6AB/image-dimensions/178x211?v=v2 "Monosnap Project Discovery - Product Management - Confluence 2023-10-31 14-20-50.png")

I hope this is helpful!

comments: author: scott.esbrandt
body: Thanks. The options are url (doesn't appear you can give the link different display text) and card though. How can you just have a simple hyperlinks from a piece of text or a shape. Can we put this basic functionality in?


author: Mateusz Stozek
body: It would also be great to have the ability to add a hyperlink to the shapes..


author: Leonie Reutter
body: When adding a link to the whiteboard, I am not given the option to change between url or card... it is simply adding the url? Any tips on this?

And I agree it would be fantastic to have hyperlinks to shapes!


Tags: cloud

confluence-cloud
How to delete a home page that keeps spinning and does not launch
Asked by Stephanie Hurt:

How can I delete a home page that keeps spinning and does not launch?


Answers:
author: Nic Brough -Adaptavist-
body: Hi Stephanie,

What exactly is the url for the home page? (Exclude the domain, it's the Confluence part of the URL we need to see. For example, <https://adaptavist.com/pages/viewpage.action?pageId=12345> - we wouldn't need the adatpavist bit, just /pages.... onwards). Is it the default home, or have you set your Confluence to use a specific page within a space?

If it's the page within a space, then have you tried checking what is on that page and editing it down to something more simple?


Tags: confluence-server

server
Need to know which macro is associated to which plugin
Asked by Ethan:

I wanted to know if there is any automatic task that can pull out the list of which macro is associated with which plugin


Answers:
author: Tansu Akdeniz
body: Hi [@Ethan](/t5/user/viewprofilepage/user-id/5107136)

Go to Confluence Admin -\> Macro Usage page, it will give a clue.


Tags: confluence-server

server
how to delete tasks that won't delete
Asked by Courtney Lee:

how to delete tasks that won't delete


Answers:
author: Courtney Lee
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) person who assigned the task cannot locate it either. "just going to drive me crazy :O)

*** ** * ** ***

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/289453i9615C7DF00B114DF/image-size/large?v=v2&px=999 "image.png")

comments: author: Courtney Lee
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) just the sept ones


author: Michel Neeser
body: [@Courtney Lee](/t5/user/viewprofilepage/user-id/5265821)If you select the checkbox in the first column, wait a few seconds and then reload the page, the task should go away.

If this doesn't work, you can go to the page where the task has been created (by clicking on the page name in the "page" column"), edit the page and delete the task there.


author: Courtney Lee
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) tried those 2 but the original page does not exist that me or my co-worker can find


author: Michel Neeser
body: [@Courtney Lee](/t5/user/viewprofilepage/user-id/5265821)Actually, if a page gets deleted or archived, the task should be deleted as well automatically. What happens if you click on the page name?


author: Michel Neeser
body: Hi [@Courtney Lee](/t5/user/viewprofilepage/user-id/5265821) and welcome!

What do you mean by "won't delete"? Can you share some more information or a screenshot?

comments: author: Courtney Lee
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) it is showing current task but actually was deleted


author: Michel Neeser
body: [@Courtney Lee](/t5/user/viewprofilepage/user-id/5265821)Can you share a screenshot that shows your problem?


Tags: cloud

confluence-cloud
Are there latency issues when loading the Space overview page
Asked by Dina Watson:

Hi, I'm using Refined Toolkit for our space but am noticing that the **Space Overview** page load is not seamless.

There are a few seconds where it loads the previous global template and then renders the current Refined template theme. This happens upon first loading the Space Overview and also navigating from other sections within the space and then going back to the overview page

It's a little confusing as a user and wondering if this is a known issue or just unique to our instance  

<br />


Answers:
author: Brant Schroeder
body: [@Dina Watson](/t5/user/viewprofilepage/user-id/4446043) I would suggest talking to the vendor of refined theme. The delay probably has to do with how their application loads the information. Their application loads a lot of extra code on top of Confluence and it always slows things down.

comments: author: Dina Watson
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) It doesn't seem to happen anymore so perhaps they did some updates at their end.


Tags: cloud

confluence-cloud

space
Can someone tell me what the problem in the below description is please?
Asked by Chris Sutton:

Every time I try to access a Confluence page, my account loads for a while and tells me 'It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a [support request](https://support.atlassian.com/contact/).'  

<br />


Answers:
author: Jack Brickey
body: Hi Chris,

Welcome to the community. I would like to get some more information if possible.

Have you ever been able to access confluence? Are you able to login? Are there certain pages you can't access? Are others experiencing the same problem? Have you attempted to access confluence using different browsers?


Tags: cloud

confluence-cloud
Uploaded PDF files do not open on confluence, once they've been deleted from the computer
Asked by Marina Piper:

After uploading different types of files to confluence I deleted them from my computer. Word files we opening normally, but pdf won't. Can someone tell me why is this happening?


Answers:
author: Brant Schroeder
body: [@Marina Piper](/t5/user/viewprofilepage/user-id/5352992) Welcome to the Atlassian community

Are others able to open the files in Confluence? Is it happening in all browsers?


Tags: cloud

confluence-cloud