youngmon/atlassian-qna huggingface dataset:
Create an automatic Kanban ticket from a new excel entry
Asked by Keith Cunningham:

Hiya,

I need to create an automatic Kanban ticket whenever I have a new entry on a MS excel spreadsheet. The spreadsheet is automatically populated when a MS Form is completed already.

Does anybody have any ideas?


Answers:
author: Augusto Lisboa
body: Hi Keith.

I guess that Unito integration would be helpful in this case. They have this article describing a procedure to link MS Excel with Trello to create cards: <https://unito.io/blog/guide-how-to-sync-trello-cards-with-microsoft-excel/>

Let me know how it goes!


Tags: excel

jira

kanban
Select Multiple images in a card
Asked by Matt Himes:

How can I select multiple images from a card to send all at once?

Details:

After I create a card, and add in images they show up under attachments. If I want to take that image out and for example put it in an email I have to do it 1 by 1. Is there any way I can select multiple images from a card to move images in bulk?


Answers:
author: Alisson Sartor
body: Hello, Matt!  

Welcome to the community.  

You can currently upload multiple attachments in the card attachments section, however, features such as multiple selections for uploads in the description and comments, as well as options for downloading and deleting attachments, are not yet available.We do have open feature suggestions for these enhancements  

You can access them here:

* Allow multiple file selection when uploading files to comments: [TRELLO-341](https://jira.atlassian.com/browse/TRELLO-341)
* As a Trello user I'd like to delete multiple attachments at once: [TRELLO-492](https://jira.atlassian.com/browse/TRELLO-492)
* Download multiple attachments at once: [TRELLO-52](https://jira.atlassian.com/browse/TRELLO-52)

I would also recommend you to visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.  

Kind Regards  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Different labels
Asked by Jo?o Correia:

Good morning  
I created a board with different lists and cards.  
Inside the cards I created different tags and each one has a different name. I would like to know how I can see the name of the label without having to open the card...  
On the mobile phone I already got it but on the Windows pc I didn't... Can someone help me?  

Thank you


Answers:
author: Gaurav Kataria
body: By default, only the color of the label will show when viewing the cards from the board view. If you'd like to see the names of the labels, you can click on the label to display its name. Click the label to toggle back and forth.

![A GIF that shows how label names can be toggled off and on](https://images.ctfassets.net/zsv3d0ugroxu/19gb8AuVEdjEM0QQywF4wl/64cd0ebfb17959d49f9efb866b00e0ba/Toggling_label_names_on_and_off)


Tags: cloud

trello-cloud
Setting Board Automations Per Independent Board
Asked by Bastian Ooms:

Hey there!  

I have a question about automations. I am super new to Trello, but whenever making automations for a board in my Trello workspace, independently meant for that specific board, they automatically get carried over to the automations menu in a new board.  

This makes it really hard to distinguish rules between boards. I currently have 2 boards, but planning to make a new one for the same task, but for a different goal.  

This would mean i'd have to give custom names to the cards per board, making things that much more complicated and unorganized.  

In short: it would be more than ideal to me if every time i get to open a new board, I also get a fresh and new screen of automations to set-up, and not have them carried over from the other active boards.  

Thanks in advance


Answers:
author: Gaurav Kataria
body: You can enable/disable different automations for each board. Here is a detailed guide on how to setup different automations <https://trello.com/guide/automate-anything>


Tags: cloud

trello-cloud
Compass added admin by default but there is no one in group to remove them
Asked by Pawe? Zieli?ski:

We wanted to try free version of compass but it have added admin by default and there is no one in group for this role hence we can't remove them. If seen directly from user profile all admin have access to compass but groups are empty. The person responsible for testing isn't admin and we need to add him. Should i remove group site-admins from compass product access group?


Answers:
author: Pawe? Zieli?ski
body: alright so it was needed to remove site-admins from administration access in product access as well.


author: Pawe? Zieli?ski
body: Removing this group didn't change my issue. Still persons are listed as users of compass when they are no more group which should provide this access


author: Sara Tucker
body: I'll also running into issues with this - did anyone find a solve?

disregard!
Track version of component deployed to each environment in compass
Asked by john.lister:

Hi, it would be really helpful to be able to track what version of a component is deployed to each environment.

I can't see this as an option in the REST API but may have missed another option to do this?

We are using Bitbucket pipelines for our deployments - but configured as a mono-repo with multiple components per repository which I don't think compass/bitbucket supports - so having to call the Rest API manually to trigger updates to compass

Any hints?


Answers:
author: Vinicius
body: Hey there, John!  

First of all, we'd like to apologize for the delayed response.  

That being said, my understanding is that your components might have different versions depending on the environment and you'd like to reflect that on Compass, is that right?  

If that's the case, I believe the easiest way of doing so would be leveraging custom fields (you could have one for each environment) to make things a bit easier: <https://developer.atlassian.com/cloud/compass/components/create-view-edit-and-delete-custom-fields/>
I want to handle my website about game stick war and i want to have my team on atlassian
Asked by rabia sial:

Is this a good option or should i stick to google for stick war team management and other purposes


Answers:
author: Ste Wright
body: Hi [@rabia sial](/t5/user/viewprofilepage/user-id/5350507)

It depends what tasks you'd be tracking in Jira, Confluence, etc.

The good thing is though that you can try some of Atlassian's products on free user tiers

For example, there are free versions of...

* Jira Software - <https://www.atlassian.com/software/jira/pricing>
* Jira Work Management - <https://www.atlassian.com/software/jira/work-management/pricing>
* Confluence - <https://www.atlassian.com/software/confluence/pricing>
* Jira Service Management - <https://www.atlassian.com/software/jira/service-management/pricing>
* Trello - <https://trello.com/pricing>

Jira Work Management is also bundled together within Jira Software

---

I'd look through each product's features and trial them - and see if these meet your needs :)

Let us know if you have any further questions!

Ste
Compass added admin by default but there is no group to remove them
Asked by Pawe? Zieli?ski:

We wanted to try free version of compass but it have added admin by default and there is no group for this role hence we can't remove them. The person responsible for testing isn't admin and we need to add him


Answers:
author: eugenio_onofre
body: Hello [@Pawe? Zieli?ski](/t5/user/viewprofilepage/user-id/5322450)

When enabling Atlassian Compass, the product will be enabled for the entire site and all admins will have access to it. Like all other Atlassian Products, in case you want to allow other users to access it, you can do so by going into your User Management section and granting access individually or making the entire company able to access it.

I kindly suggest checking the pricing tier before doing so.

Please do not forget to accept this answer in case it helps you resolve your issue as it may help other community members in the future.

Regards,  
Eugenio
Basic User
Asked by Gavin Johnson:

Now that Compass has gone GA has anyone managed to work out how to add a Basic User? It's simple enough for Full or Admin but for the life of me I can't work out how to add some of our existing Atlassian users as Basic users to Compass.


Answers:
author: Gavin Johnson
body: Just in case anyone else has this issue. We needed to get our Atlassian admin portal upgraded to the latest version and that then gave us the ability to add basic users.

comments: author: Matthew Webb
body: Hi [@Gavin Johnson](/t5/user/viewprofilepage/user-id/4632771) thanks for answering this -- could you explain how to do that?


author: Gavin Johnson
body: Atlassian support did it for us. They're in the process of migrating everyones Atlassian admin portal to the latest version (<https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592>) so they just expedited ours to get it done sooner. As soon as they'd done that we could add basic users.


author: Shinkan
body: Is it possible to get basic user without atlassian support? Being on free plan does not allow to make a ticket to them and all documentation says, a free plan have a basic user role.

Only things I'm able to do is grant product access which consumes a license.


author: ferrari
body: Hi Gavin, this was asked on [another thread](https://community.atlassian.com/t5/Compass-questions/How-to-Make-Someone-a-quot-Basic-User-quot-on-Compass/qaq-p/2516066) so I figured I'd send the answer here as well. Feel free to open a support ticket through the intercom widget in Compass and the support team can provide additional clarification.
> We don't currently have the ability to have Basic users as beta participants. As part of the beta program, until **March 31st 2024** we are using the product for free with the ability to add all users as "Full Users" with no charges. Following this date, we would be transitioned to a standard account, granting us the flexibility to categorize users as either **Basic users** or **Full users** . We would have to leave beta early to check out **Basic** users.

comments: author: Gavin Johnson
body: The product's no longer beta though, it's gone GA. If you try and add somebody to compass you get "You've reached the maximum number of users for one of your products. To add this user, upgrade your plan"


author: Gavin Johnson
body: ![Screenshot 2023-11-02 at 16.49.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/289828i9F32F794FB8E6A5A/image-size/large?v=v2&px=999 "Screenshot 2023-11-02 at 16.49.21.png")


author: ferrari
body: Sorry you're seeing this error, Gavin. Can you reach out to support in the app? I'll go ahead and share this thread with them so they can help get this sorted out quickly.
Can Github Deployment Events Support more environments?
Asked by paul.graves:

Is there any scope in supporting more custom environment names for Github events?

Currently deployment events only appear if your environment name contains staging, production (or a few variations of this). They then all get bundled together in a staging or production view. However I have we many other environments, ie staging environments for specific clients etc. I'd like to be able to view events for specific github environment no matter what their name


Answers:
author: Alie Sesay
body: Hi Paul, and welcome to the community!

I apologize for the delayed response and any inconvenience it may have caused.

I would like to inform you that we have a roadmap to add custom environments apart from **STAGING** and **PRODUCTION** in the future. However, we can't provide an estimated timeline for their implementation at this moment.

Nonetheless, I encourage you to keep an eye on our community post for any future updates.

Warm regards,

Alie
How to start a free Compass subscription?
Asked by Rudy Holtkamp:

Hi,

We have a customer that wants to check if Compass is a tool which they want to use.

They first want to start with the free version, but when I add Compass to their site it immediately starts with a standard version. When I try to change it to a free version, then I see that this is not possible, because we've exceeded the number of users. The cause is, that we have six org \& site admins.

How can I remove the number of users/exclude some site admins (from a business perspective, they may not be removed from this role)?


Answers:
author: Taylor
body: Hey [@Rudy Holtkamp](/t5/user/viewprofilepage/user-id/636802) this is a great question! We will post an article soon to explain the pricing model further.

**Here is an explanation of what is happening**

1. Any user who is an org admin will be a full user in Compass, because they have full access and admin rights that is passed down into the Compass product. They are org admin so they can manage all products.
2. When you sign up for Compass on an existing site with \> 3 org admins, it means you will have X 'full users' - equalling the number of org admins. 6 in your example.
3. This will automatically put you into a 14-day Standard trial given free has \<= 3 full users.

The only way to jump into a free version of Compass is to change those org admins into different roles that are not paid users to manage other aspects (see links below).  

Unfortunately there is no way to 'exclude' specific org admins from having admin/full rights in the Compass product - that is not on us to decide but part of Atlassian Platform and how those global permissions exist. We do have a 14-day standard trial with Compass to evaluate the product and are here to answer any questions the customer might have. Otherwise, with those 6 users, it would be $42/month (6 x $7/mo) to jump onto the Standard Plan.  

<https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/> and <https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/> are great resources.  

Let me know if I can clarify anything else! Thank you for raising this.  

Taylor Pechacek - Head of Product, Compass

comments: author: Rudy Holtkamp
body: hi [@Taylor](/t5/user/viewprofilepage/user-id/996392) ,

Thanks for your reply. The standard 14-day trial is often not enough to run to all the red-tape involved. Users wants to try it, they need to find time between there normal day-to-day work, then they need to convince their team/mgmt/finance department.

So it would be nice to be able to only count the users that actually are performing the trial.

But if it is a platform restraint, then I will relay that message.

Rudy
How to connect Jira software issue and JSM service desk directly?
Asked by Siyeon Park:

Hi, I want to connect Jira issue and JSM's service request directly.

I already made forms and service requests in Jira service desk based on JSM. So I want to make Jira Software users can use those conveniently when they create some Jira Software issue. Until now, we used an automation to connect Jira software and JSM, but I'm still curious about it.

In Jira software automation, they only give me 'Create incident', and 'Edit request type' about JSM.

![Screenshot 2023-10-16 at 7.31.19 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/286609iCB9AE11472278D69/image-size/large?v=v2&px=999 "Screenshot 2023-10-16 at 7.31.19 PM.png")

What I wanted to do is create new request on JSM, so I think I need to use 'Create incident'. But, I found that incident is not for creating new issue/task/.. but for dealing with problems.

In my case, using 'Create incident' is the best way to create own automation system?

Or are there some other ways to solve this problem?


Answers:
author: Katie Silver
body: Hi [@Siyeon Park](/t5/user/viewprofilepage/user-id/5320141) , this is the community group for the product Compass :) you probably want to raise your request over here instead: <https://community.atlassian.com/t5/Jira/ct-p/jira>
Can multiple Compass components managed through single yaml file?
Asked by Abhaykumar Patil:

Currently, Compass doesn't support multiple components configured / linked through single yaml file. Is that something Compass team thinking as a future use case?

As there could be many components of similar configurations, it would be cumbersome to create separate folders to configure individual yaml files for that many components.


Answers:
author: Guy Derriman
body: We POC'd this yesterday, you can have 2 compass components correlated to 1 repository by adding 2 compass.yml files. The compass.yml files have a componentId so they are smart enough to pick up the context and process changes to the correct compass component.   

--- Edit  
Just read the rest of your Question :)  
But this doesnt specifically solve your problem of avoiding processing several similar files

comments: author: Chris
body: Sorry for bringing up an old question. As I understand, the requirement is to have distinct/separate files, not YAML's definition of "file"/document?
Ingest Swagger from private GitHub Repository
Asked by matthew.seaborn:

The Swagger UI App for Compass allows for a variety of methods of ingesting an OpenAPI definition, as defined in [Integrate Compass with Swagger UI](https://developer.atlassian.com/cloud/compass/integrations/integrate-Compass-with-Swagger-UI/) .

However it does not appear to support the simple case of a the swagger.yml sitting along side the compass.yml in a private GitHub repository. The token generated by generating the 'raw' link is only valid for a short period of time, and there is no way to include a personal token in the request from Compass, as defined [here](https://github.com/orgs/community/discussions/22537).

Is there a way to include a swagger.yml private GitHub repository, especially the same repository that contains the compass.yml file?

IMO ideal method would be to simply be able to have a relative path in compass.yml, for example

```
links:
  - name: API
    type: OTHER_LINK
    url: ./swagger.yml
```


Answers:
author: Katie Silver
body: Hi again, Matthew! Thanks for your question.

We're in the process of adding this for Bitbucket, although it's not a super high priority given our other work, so it's going a bit slowly. I've raised a ticket for us to add something similar for Github. Hoping we can get to it in the next couple months!
GitHub Deployments not appearing in Compass
Asked by matthew.seaborn:

I have a Component is configured "as code" using compass.yml in GitHub and so automatically the Data Connection to the repository which should receive Deployment and Build events.

However, when I add deployments (as per [Create a deployment](https://docs.github.com/en/rest/deployments/deployments?apiVersion=2022-11-28#create-a-deployment) ) to the GitHub repo (and confirm they are present in GitHub) they fail to appear in the Component's activity in Compass.

Are there any other steps required?

Thanks.


Answers:
author: Taylor
body: Hey [@matthew.seaborn](/t5/user/viewprofilepage/user-id/4002394) sorry to hear you are having some trouble.

That should be all that is required...would you be available for a quick call to troubleshoot this, it might be a quick thing...

It does sound like you have connected the GitHub App and have the repo link (through compass.yml) and are seeing the green 'data connection' lozenge under the repo which shows it should be tracking build/deployment events.

**Recap - requirements for deployment events**

1. Install GitHub app, authenticate workspace, and ensure the repo in question is within that workspace.
2. Set a single repo link in Compass (either through compass.yml or through the UI).

The only thing I can think of might be the environment name mapping?

See <https://developer.atlassian.com/cloud/compass/integrations/integrate-Compass-with-GitHub/#github-environment-name-mapping>.

You could also just paste your compass.yml here for us to look at, ensure there is no sensitive data.

Do you mind just the Intercom chat in the product to move this to a private DM? Once we resolve the issue, I can post the resolution here for everyone to see.
Purpose of Capability Component Types
Asked by matthew.seaborn:

Backstage contains the entity type "API" allowing the for the distinction of APIs from the underling implementation. This is missing from Compass.

The definition of the component type Capability is the slightly vague "A higher-level product functionality that end-users understand and in which they see value. A capability is an abstraction of one or more underlying software components that power it."

<https://developer.atlassian.com/cloud/compass/components/create-view-update-and-delete-components/#component-types>

Is the intention that an API can be represented as a Capability? What else is Capability intended to be used for?


Answers:
author: Katie Silver
body: Hi Matthew, thanks for writing in! Short answer, yes, you could use the Capability or Other component types to describe an API.

Longer answer is, we're still figuring out exactly where an API specifically fits into the Compass architecture. Some users have created individual components for APIs, while some just add API information to Service components as metadata.

The way we originally thought of capabilities was to serve as a grouping mechanism. As an example, we can look at a checkout experience:

You might have the "capability" of Checkout, but there are several services that make up that experience - shopping cart UX, payments API, invoicing service, etc. Our thought was that Capability could serve as the feature that all these items roll up into. One way we've also heard it described is that a Capability = "what a support engineer would raise a ticket against." We've kept it flat so far to allow for as much flexibility as possible for users, but turning it into a hierarchy is still on my mind.

Let me know what you think - does this help with your questions?
How to determine the ID of Event Sources
Asked by matthew.seaborn:

Both the REST and GraphQL Apis require the eventSourceId to be defined for adding events, but there does't appear to be a method to determine those IDs.

How do you determine the IDs of the event sources?


Answers:
author: Ken Young
body: Hi [@matthew.seaborn](/t5/user/viewprofilepage/user-id/4002394) . Here is that query that used to do that lookup. It returns all of the eventsourceId's, so you have to determine which one you need.

![lookupComponent.png](https://community.atlassian.com/t5/image/serverpage/image-id/284711i59FE82474B0F9054/image-size/large?v=v2&px=999 "lookupComponent.png")

I put my process into a different question on the site late last week: [Incident Events from JSM](https://community.atlassian.com/t5/Compass-questions/Incident-quot-Events-quot-from-JSM/qaq-p/2490511).

Ken