youngmon/atlassian-qna huggingface dataset:
Email forwarding to email-to-board doesn't create new cards.
Asked by Jason Blum:

I have set up an email on my domain to forward ++both++ to my Trello board's email-to-board ++and++ to my personal email address.

All the emails come through to my personal email address, so I know it's forwarding.

And I can email the email-to-board address ++directly++ and see that cards do indeed get created.

...But emails forwarded to the email-to-board address don't seem to work.


Answers:
author: Iain Dooley
body: [@Jason Blum](/t5/user/viewprofilepage/user-id/4056759) what system are you using to forward the emails automatically?

comments: author: Jason Blum
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)ah thanks - it's actually just [Hover.com](https://help.hover.com/hc/en-us/articles/217281907-Email-forwarding), forwarding to two emails: the first to a Trello board and the second to my personal address. The second always comes through.


author: Iain Dooley
body: [@Jason Blum](/t5/user/viewprofilepage/user-id/4056759) Hmm I can't think of a good reason why they wouldn't show up, other than that the IP address is blocked from delivering somehow. Some things I'd try:

1) Set up a forward that only forwards to the Trello board address without also forwarding to your personal address

2) Set up a forward to a different board, and/or to an individual card

3) If none of that shows any promise, go back to trello.com/contact and submit the question to Trello rather than to the community (maybe do a walkthrough of your setup using a Loom screencast)


author: Jason Blum
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)well I appreciate your trying to sort it out, but I guess the problem is obviously on Hover's end. I spent some time with their support, and tried various combinations of new email-to-board emails, different boards, and nothing really worked. Since they did forward to gmail, I just set it up to do that, and created a rule in gmail to forward on to trello. Silly, but it works. Thanks for your help!
Inviting Users to Boards or Team without Initiating an Automatic Email
Asked by Rachel Elam:

Does anyone know if there's a way to invite a current Trello user to a board or team without the automatic email invitation?

I am looking to invite a co-worker to a number of new boards, and I'd rather not overwhelm her inbox with those automatic email notifications. I simply need her to have access to the newly created boards/teams.

There used to be an option to customize the message and I think you could pick or choose whether or not to send the message, but that ability has gone away.

Thanks!


Answers:
author: Soumyadeep Mandal
body: Hi [@Rachel Elam](/t5/user/viewprofilepage/user-id/4056689) ,

Welcome to the community!

Please read the below articles:

<https://help.trello.com/article/717-adding-people-to-a-board>

<https://help.trello.com/article/715-inviting-people-to-an-organization>

<https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>
hi i am trying to copy a board but i'm not getting the copy board option when i click on show more
Asked by Tia Gray:

when i click on show more its not giving me the drop down menu at all


Answers:
author: Soumyadeep Mandal
body: Hi [@Tia Gray](/t5/user/viewprofilepage/user-id/4056685) ,

Please read the below article

<https://blog.trello.com/you-can-copy-boards-now-finally>

<https://help.trello.com/article/802-copying-cards-lists-or-boards>

comments: author: Tia Gray
body: Thank you these were very helpful ?
How te delete a Google Drive link in a card - Comment supprimer un lien dans une carte (lien Google
Asked by Florence HEINTZ CMA91:

Bonjour, j'ai cr?? un lien (vers un fichier de mon Google Drive) dans une carte.

Comment puis-je supprimer le lien ? Et comment renommer un autre lien (que je souhaite conserver).

Pouvez-vous m'aider svp ?

Merci - Florence

Hello, I created a link (to a file from my Google Drive) in a card.

How can I delete it ? And How can I change the Link Name (for the one I keep) ?

Can you help me please ?

Thank you

Florence


Answers:
author: Iain Dooley
body: [@Florence HEINTZ CMA91](/t5/user/viewprofilepage/user-id/4056076) you can remove a link to Google Drive the same as any other link:

[https://help.trello.com/article/758-deleting-attachments-from-cards#:\~:text=Delete%20attachments%20by%20clicking%20the,There%20is%20no%20undo.](https://help.trello.com/article/758-deleting-attachments-from-cards#:~:text=Delete%20attachments%20by%20clicking%20the,There%20is%20no%20undo.)

You might see a slightly different interface if you've enabled the Google Drive powerup, or you might be seeing a different way that Drive attachments are presented with a "hide this section" button that allows you to revert to the more "normal" attachment interface that allows you to remove the link/edit the attachment name.

comments: author: Florence HEINTZ CMA91
body: Thank you Iain for your quick answer,

I didn't try to hide the section. It works !!

Thank you very much.

Have a nice day !
Payment by a legal entity
Asked by ????????? ???:

Hello! Is it possible to get an invoice for payment "Business Class" from a legal entity?


Answers:
author: Iain Dooley
body: [@????????? ???](/t5/user/viewprofilepage/user-id/4056046) this sounds like something you will need to ask Trello directly, if you go back to trello.com/contact you can submit the question to Trello, rather than the community.

comments: author: ????????? ???
body: Thank you!
Sichtbarkeit Karten
Asked by Julia Kleissl:

In meiner Ansicht werden die Karten, die den jeweiligen Listen zugeordnet sind, nicht mehr angezeigt. Kann jemand helfen?

![Screenshot_2020-08-17 PODIUM Kundenprojekte Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/107155iABCF8D1FF3B52047/image-size/large?v=v2&px=999 "Screenshot_2020-08-17 PODIUM Kundenprojekte Trello.png")


Answers:
author: Iain Dooley
body: [@Julia Kleissl](/t5/user/viewprofilepage/user-id/4055974) Hi there, looks like you've inadvertently turned on a filter, click that little white "x" on the green box in the top right (or hit the "x" key on your keyboard)
Trello does not sync with Outlook
Asked by Laura Hein:

Hi,

I integrated a trello board in outlook with the ICal link. The new calendar in outlook now displays every card with a duedate. However, when I change a duedate (in Trello) or set up a new card, it is not displayed (I waited 24 hours) in Outllok.

Is it usally like that or did I do something wrong?


Answers:
author: Laura Hein
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721)

Thanks for your answer :)

I followed the steps - and it works. But as I said it only displays the cards that where there when I integrated it. It does not synchronize when I add a new card to trello (I waited 48 hours now....)

Is there any powerup that is for free :)?


author: Soumyadeep Mandal
body: Hi [@Laura Hein](/t5/user/viewprofilepage/user-id/4055885) ,

Welcome to the community!

Please read this article and follow the steps!

<https://help.trello.com/article/1064-using-trello-with-microsoft-outlook>

I prefer to use power-ups like zapier,unito etc


author: Felipe Fiad
body: When syncing, click ADVANCED button, and uncheck the last checkbox, that sets a limit of 1 hour to refresh the updates.

This worked for me


author: Kyle Igarashi
body: I'm having this same problem. I followed the instructions from the link that [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) posted, which allowed my Trello Board to initially sync with Outlook. But every subsequent change that I made in Trello did not flow through to my Outlook Calendar - it's as if the sync was just a one-time snapshot, rather than an actual live subscription to the Trello Board.

I also looked into the power up posted above, but that's not really helpful. I need to see my Trello cards in line with my Outlook calendar, so I can balance my work with my appointments. Having a Trello calendar that's separate from my Outlook calendar isn't what I'm looking for - Trello can already do that with the Calendar Power-up, and that's not meeting my use case.

Any new solutions here?


author: Soumyadeep Mandal
body: Hi [@Laura Hein](/t5/user/viewprofilepage/user-id/4055885) ,

You can try out this power-up: <https://trello.com/power-ups/58bd1f9aca72f48c8900574f>
We can't download PDF as well as Images from our trello accoount cards
Asked by swapnesh_it:

Dear Sir/Ma'am,

We are facing lots of issue in trello.

Our cards attachment like PDF \& JPEG PNG file is not download.

Trello also perform very slow please help to resolve it.

Thanks


Answers:
author: Iain Dooley
body: [@swapnesh_it](/t5/user/viewprofilepage/user-id/4055863) sounds like this would be better reported to Trello, rather than the community. If you go back to trello.com/contact you can submit your question to Trello (you may need to scroll down past all the automated suggestions if you don't see an answer that helps you).
??????????????????????????
Asked by ????:

????????????????????????????


Answers:
author: Iain Dooley
body: [@????](/t5/user/viewprofilepage/user-id/4055824) If you have more than one team, you might find that you're adding a new board to one of the teams that you didn't upgrade to Business Class.

comments: author: ????
body: ????????????????????????????????????????????????????


author: K_ Tajima
body: [@????](/t5/user/viewprofilepage/user-id/4055824) ?  

??????????????? ??????????????????????????????????  
??????????????????????  

??????????????Business Plan?**???????** ???????  
Business Plan????????????????????????????????????????????????????

1. ????? (**+**) ????????????
2. **??????**?????????
3. ????????????????????????????**Business Plan??????????????**????
4. **??????**????????????????????

??????????????????????  
--  
???????????????
Can I use my personal Trello Board - I have a small community project with 5x people
Asked by Bev Adair-Beets:

Please can you help me I have Trello for personal use and I have a project I have to do and want to add some boards just for a team of volunteers on the project but I don't want accessing my personal trello data .. can I have a board that they can access

Can you please tell me

Thank you Bev


Answers:
author: Iain Dooley
body: [@Bev Adair-Beets](/t5/user/viewprofilepage/user-id/4055602) Yep, if you add members to a board, they can only see that board and none of your other information. Even if you were to add those people to a team, they still wouldn't be able to see your other boards unless those boards were set to "Team Viewable".

comments: author: Bev Adair-Beets
body: Thats Fantastic thank you so much I so appreciate your kindness in answering me. I didn't like the thought of having to have 2x separate Trello's ...Bev


author: Bev Adair-Beets
body: I am working with 5x people on a non profit project with youth at risk and I needed to have. apace they can all see that they have to do and it saved getting heaps of emails, teh can the events and programmes and they an see there board and know what they have to do


author: Iain Dooley
body: [@Bev Adair-Beets](/t5/user/viewprofilepage/user-id/4055602) well, there are a few different ways to achieve that but one option would be to add them to the same board, add each member to cards they're responsible for and then they can go to the board and filter to show only cards they're a member of:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>
How to access back of card
Asked by Bob Black:

New to Trello and nothing happens when I click on a card to access the details on the back. Has to be a simple answer, but I can't find it. Thanks much!


Answers:
author: Iain Dooley
body: [@Bob Black](/t5/user/viewprofilepage/user-id/4055734) clicking is the way to do that, so it seems like some sort of malfunction. Can you maybe do a loom video (without any personal/sensitive information) and post here? If you can't do that without sharing any sensitive info you could do the same but instead of posting it here go back to trello.com/contact and submit the question to Trello instead.

comments: author: Bob Black
body: Thank you for responding so fast. I was "clicking" by tapping on my MacBook, but apparently you have to actually push hard enough to actually "click" the track pad. Thanks again.


author: Iain Dooley
body: [@Bob Black](/t5/user/viewprofilepage/user-id/4055734) cool I actually prefer tap-to-click, you can enable it:

<https://www.askdavetaylor.com/enable-tap-to-click-on-macbook-trackpad/>

Also, a slightly more hidden gem is the "3 finger drag" which is hidden away in accessibility settings:

<https://support.apple.com/en-us/HT204609>


author: Mark Jones
body: I've tried tapping, "clicking", everything I can think of bug the back of the card is stubbornly hidden. WHY is it not under the pencil menu? What is the point of revealing all those other options and NOT revealing "EDIT BACK"???? Sadism?

No other app is so frustrating as this, if they can make the web work, why can't Trello?

I can even see the url change (briefly) but it won't open the edit back dialog. This is ridiculous.


Tags: card
Why does attachment upload API timeout?
Asked by Paul van Cingel:

Other Trello API calls work fine.

Attachment uploads to cards worked fine until a few days ago. Now times out after 20 seconds.

java.net.SocketTimeoutException: Read timed out  
at java.net.SocketInputStream.socketRead0(Native Method)

I have amended java httpclient timeouts and see "connection reset by peer" every 20 seconds:

2020/08/18 09:18:39 AM \[INFO\] - url : [https://api.trello.com/1/cards/5d5ddxxxxxxxxx4546/attachments?key=0732872xxxxxxxxxd7e24204687\&token=074c7ce3b07xxxxxxxxx88f9440f\&name=ABCD_Glass_Current_Stock.pdf](https://api.trello.com/1/cards/5d5ddxxxxxxxxx4546/attachments?key=0732872xxxxxxxxxd7e24204687&token=074c7ce3b07xxxxxxxxx88f9440f&name=ABCD_Glass_Current_Stock.pdf)  
2020/08/18 09:18:58 AM \[INFO\] - I/O exception (java.net.SocketException) caught when processing request: Connection reset by peer: socket write error  
2020/08/18 09:18:58 AM \[INFO\] - Retrying request  
2020/08/18 09:19:18 AM \[INFO\] - I/O exception (java.net.SocketException) caught when processing request: Connection reset by peer: socket write error  
2020/08/18 09:19:18 AM \[INFO\] - Retrying request  
2020/08/18 09:19:38 AM \[INFO\] - I/O exception (java.net.SocketException) caught when processing request: Connection reset by peer: socket write error  
2020/08/18 09:19:38 AM \[INFO\] - Retrying request  
2020/08/18 09:19:58 AM \[ERROR\] - error.unknown : Connection reset by peer: socket write error  
java.net.SocketException: Connection reset by peer: socket write error  
at java.net.SocketOutputStream.socketWrite0(Native Method)


Answers:
author: Iain Dooley
body: [@Paul van Cingel](/t5/user/viewprofilepage/user-id/4055513) in order to eliminate the possibility that there is something dodgy going on in your code, have you tried doing it with curl and seeing if you get the same problem?

curl -v -F "file=@test.pdf" "[https://api.trello.com/1/cards/CARDID/attachments?key=KEY\&token=TOKEN](https://api.trello.com/1/cards/CARDID/attachments?key=KEY&token=TOKEN)

that should give you a bunch of output and a bit more insight into what's going on, if that doesn't work then it'll make a stronger case when you contact Trello support, if that does work then there's probably something else wrong on your side of the fence.


Tags: api

attachment

rest-api
Como criar um modelo p?blico?
Asked by M?rio Viana:

Tenho um quadro que gostaria de disponibilizar como modelo para que outras pessoas possam usar. Como devo proceder?


Answers:
author: Iain Dooley
body: [@M?rio Viana](/t5/user/viewprofilepage/user-id/4055658) you can just make the board public and then anyone else can copy it:

<https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team>

comments: author: M?rio Viana
body: Obrigado. Mas o que gostaria de saber ? como posso disponibilizar um dos meus quadros para que qualquer pessoa possa v?-lo e copi?-lo para si mesma. N?o desejo que ela use o meu quadro. Apenas que use-o como modelo para criar um quadro para ela a partir do meu quadro.


author: Iain Dooley
body: [@M?rio Viana](/t5/user/viewprofilepage/user-id/4055658) Yep, that's how it works, you make it public, then anyone can copy it, but they can't use it unless you invite them to the board as a member.
How do I stay logged in on Trello and Bitbucket with different accounts in same browser?
Asked by nicolaib:

I'm using Bitbucket and Trello but my access is using different accounts. My Trello board is using the account with my company e-mail and my Bitbucket account is using my personal e-mail. Obviously, I don't want to use my company e-mail for Bitbucket, because I need to have all the commits assigned to my person, and I'm member of multiple organizations that I need to switch between - thus not only my company.

How do I stay logged in with both accounts? It's a requirement that it's using the same browser (instance) and user profile in the browser. After the migration, I keep being forcefully logged out when I do certain actions in each account.

Can you please help. Thank you.


Answers:
author: ManuR
body: Hi [@nicolaib](/t5/user/viewprofilepage/user-id/3558273) !

You should be able to use the Atlassian account switcher in this case :)

You can access via the following URL <https://id.atlassian.com/login/select-account> and add your two Atlassian accounts to it.

Once done, when you try to access Trello it should prompt you to select the account you wish to use and the same for Bitbucket. The 2 sessions will be able to coexist at the same time so you don't have to switch back and forth between them.

Cheers,   
Manu \| The Trello Team


Tags: bitbucket
Problem with Atlassian log in
Asked by Mike Garner:

I'm trying to connect Trello to Notion but the login with Atlassian just hangs going nowhere.


Answers:
author: Soumyadeep Mandal
body: Hi [@Mike Garner](/t5/user/viewprofilepage/user-id/3837653) ,

I think there is a problem with your browser!

Just clear the browsing data and re-launch your browser and then try to login.
Butler commands for renaming a list using custom fields.
Asked by Beth_Maxwell:

I am trying to rename a list using a Custom Field.

The command I am trying to use is "move all the cards in list "Ready for Release" to list "Archive: Sprint #" on board "SCS Website Sprint: Archive", and rename list "Archive: Sprint #" to "Archive: Sprint # {{%Sprint #}}"

This does not work. Does anyone have any other idea for creating lists with incremental numbering?


Answers:
author: Iain Dooley
body: [@Beth_Maxwell](/t5/user/viewprofilepage/user-id/309395) I think you'll find the issue is that because you're using "move all cards" there's no single card in scope to read the variable value from, so you'd need to look up a card, but there's no find/lookup action in board buttons.

One option that might work would be to have the current sprint number in your Ready for Release list, and do something like:

move all the cards in list "Ready for Release #{\*}" to list "Archive: Sprint #{wildcard1}" on board "SCS Website Sprint: Archive"

I \*think\* that it will just create the list if it doesn't exist, then you just need to update your sprint number in your release list name each new sprint. You could try automating that also by doing something like:

when a card is moved to list "Ready for Release #{\*}" rename the list to "Ready for Release #{{%Sprint #}}" so that the list name automatically inherits the sprint number from any card you move into it.


Tags: butler
Recently, I have not been able to attach a GitHub branch to my Trello card. Anyone else?
Asked by Erica Robinson:

I removed all branches from the list to "refresh" it, but it made no difference. I also can now not add anything where it says "No repos added"![Screen Shot 2020-08-18 at 11.45.10 AM.png](/t5/image/serverpage/image-id/107089i4FF5516DBC11BD85/image-size/large?v=v2&px=999 "Screen Shot 2020-08-18 at 11.45.10 AM.png")


Answers:
author: Ryan
body: Hi there,

Normally clicking on the "Add repo" button should help you to start adding repos to the Power-up. If you're running into issues with this, I'd check your [browser settings](https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello) to make sure this isn't affecting your use of the Power-up.

If this doesn't help, I'd reach out to our Support team here: <https://trello.com/contact>.

Thanks!

Ryan
Looking for a great way to organize lists
Asked by beth koritz:

I can find lots of resources for organizing cards but I need a way to organize the many lists I have on one board. I don't want to break these lists up into multiple boards. Is there a way to alphabetize lists? Are there other suggestions for how to organize them. I hate wasting time scrolling right looking for the list I need.

Thanks in advance!

beth


Answers:
author: Iain Dooley
body: [@beth koritz](/t5/user/viewprofilepage/user-id/4055161) If you want to reduce the total number of lists on your board, you might find that using labels combined with filtering is a good tactic:

<https://community.atlassian.com/t5/Trello-articles/How-can-I-see-all-my-Trello-cards-in-one-place/ba-p/1050430>


Tags: list
Label color and text visible but not allowing for label color only
Asked by Elizabeth San Martin:

I have used the semicolon shortcut because previously all labels disappeared. Now when I use the semicolon to make the labels reappear, it only gives the option of label color with text. I want to only view the label color on the card and every so often view it with the text. This option was doable prior to adding a few card extensions but I have since removed them because it made my labels disappear and now it is not working correctly. Any assistance would be greatly appreciated.


Answers:
author: Iain Dooley
body: [@Elizabeth San Martin](/t5/user/viewprofilepage/user-id/4055105) are you sure that you didn't just have labels before that didn't have text? You can add labels of a colour without adding any text, perhaps one of the extensions you were using removed your labels that were colours only.
What is the difference between Trello Gold and Trello Business Class?
Asked by Siri:

If I'm only looking to utilize Trello for household plans, projects, etc. and will only have 2 users. Should I get Trello Gold or Trello Business Class? Thanks.


Answers:
author: Iain Dooley
body: [@Siri](/t5/user/viewprofilepage/user-id/4055118) the difference is that Gold applies to an individual account, whereas business class applies to a team. You could have a free team and each of you individually pay for Trello Gold to get larger file attachments and more powerups, or you could turn your team into a Business Class team. However, if you only need it for personal use, then you can have up to 10 boards for free in a team without upgrading to Business Class, you will just be limited in the amount of automation and powerups you can add.

comments: author: Siri
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks! What would be the limitations on Trello Gold in terms of automation and powerups comparing to Trello Business Class?


author: Iain Dooley
body: [@Siri](/t5/user/viewprofilepage/user-id/4055118) You can see the Butler quotas here, Gold is listed as "Personal":

<https://help.trello.com/article/1181-butler-features-and-quotas>

Business class allows unlimited powerups where as Gold allows 3 per board. Gold still has the 10 boards per team limit, since it is applied only to an individual member, not a team.


author: Siri
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !


author: Alberto
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) In business plan can i have, lets say 10 teams, one of them with business class and the rest in a free plan?