youngmon/atlassian-qna huggingface dataset:
Can't see the Edit button
Asked by abidaliahmed:

I can't see the Edit button on any page .. note that I logged in as an admin and I have all privileges


Answers:
author: abidaliahmed
body: I solve it by making the space without any restrictions, I think it a bug because I am an admin and my account within the allowed accounts to edit and view but I can't do anything.


author: Jorden Van Bogaert
body: Hi [@abidaliahmed](/t5/user/viewprofilepage/user-id/2750407)

At the top of the page, there's a lock icon (close to the page title). It may have some active restrictions which prevent you from editing the page. Or as Anvesh already explained, it may be the space permissions.

In case of page restrictions, someone with edit rights will have to update your permissions.

If you want, you can also go to space settings \> permissions \> restricted pages and see if that page is in the list and has active restrictions.

Kind regards

Jorden

comments: author: Jorden Van Bogaert
body: PS: parent pages will push their restrictions to child pages, so you may want to check the parent for the actual restrictions.


author: abidaliahmed
body: Hi [@Jorden Van Bogaert](/t5/user/viewprofilepage/user-id/3654119)

I have no restriction on the page, I have checked all the pages in confluence I have the same issue I can't see the Edit button at any page.

Thnx


author: Jorden Van Bogaert
body: Do you have an active (and valid) license still?


author: abidaliahmed
body: Yes still Valid till 2022


author: KAGITHALA BABU ANVESH
body: Hi [@abidaliahmed](/t5/user/viewprofilepage/user-id/2750407) ,

Please check the permissions. Edit Issue permission.

or

Project settings --\> permissions --\> permission helper,

Thanks,

Anvesh

comments: author: abidaliahmed
body: Hi [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)

Which permission exactly, I have checked space permissions and I have all privileges.

Thanks,


author: KAGITHALA BABU ANVESH
body: Hi [@abidaliahmed](/t5/user/viewprofilepage/user-id/2750407) ,

Sorry for the wrong response. I thought it for Jira.

For confluence

Space Settings --\> Permissions --\> Pages (ADD) Permission is needed to add / edit page.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/133406i810C558895D4A6A2/image-size/large?v=v2&px=999 "image.png")

Please check.

Thanks,

Anvesh


author: abidaliahmed
body: Hi again [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)

As I said I have all these permissions ,I did select all and saved it but still the same issue.

Many thanks


Tags: confluence-server

server
undesirable behavior of the column width in tables
Asked by J?rgn:

Does anyone of you know this problem or have a solution for it?

* We create a new table in WIKI Confluence.
* By default, flexible width is set for the table's columns.
* In fact, the width remains fixed after the first save.
* Only after you manually change the setting to fixed and back to flexible is the column width actually flexible.

We use Atlassian Confluence 7.4.1 (Server).


Answers:
author: J?rgn
body: The behavior can no longer be reproduced in the current version.


author: Brant Schroeder
body: [@J?rgn](/t5/user/viewprofilepage/user-id/3977119)

Do you have any apps installed that could impact your tables?

comments: author: J?rgn
body: We have apps installed. But i don't think, that one of them would impact our tables.

We us:

* Refined Toolkit
* Linchpin Enterprise News
* Barcodes for Confluence
* Forms for Confluence
* Treeview
* Comala Document Management
* Edit permission inheritance

But in the Moment we still use Confluence Version 7.4.11. We will upgrade next week to 7.13.1. In the new version I have no yet been able to adjust the behavior. So i'll wait until next week.


Tags: confluence-server

server
cant view the pages at all
Asked by Hossam EL-Kashef:

kindly we need help as we can not view the pages either from the sidebar or from the all pages page.

this message always apeare

thanks

![image.png](/t5/image/serverpage/image-id/133382iC2C680D14AD4EA82/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Ismael Jimoh
body: Hi [@Hossam EL-Kashef](/t5/user/viewprofilepage/user-id/4294090)

I will suggest raising a ticket directly with Atlassian support on this topic as I see you are on Cloud and troubleshooting this would need logs which we do not have.

Two things I would ask would be:

1. Did it work before and you were able to access the pages. If yes when did the problem start and what changes were made recently?
2. Does it work for others? if yes, check your space permissions (best done by Confluence administrator)

Let us know the answer to these and here's the link to contact Atlassian support: <https://support.atlassian.com/contact/#/>

You should also provide Atlassian support the information above.


Tags: cloud

confluence-cloud
Color Scheme doesn't apply
Asked by Jingyu Miao:

I changed my color scheme to green as below but it seems doesn't work for the space.

![Screen Shot 2021-03-08 at 12.27.46 PM.png](/t5/image/serverpage/image-id/133369i290BFE382F7850F1/image-size/large?v=v2&px=999 "Screen Shot 2021-03-08 at 12.27.46 PM.png")

![Screen Shot 2021-03-08 at 12.31.03 PM.png](/t5/image/serverpage/image-id/133370iF8150590081E6E96/image-size/large?v=v2&px=999 "Screen Shot 2021-03-08 at 12.31.03 PM.png")


Answers:
author: Deepanshu Natani
body: Can you share screenshot having the details of your color scheme?

Click on Edit and then share the screenshot.


Tags: confluence-server

server
WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckT
Asked by zhangzx:

WARNING \[ContainerBackgroundProcessor\[StandardEngine\[Standalone\]\]\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8090-exec-234" (id=59910) has been active for 68,592 milliseconds (since 3/7/21 9:15 PM) to serve the same request for \*\*\* and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 1 thread(s) in total that are monitored by this Valve and may be stuck.


Answers:
author: Deepanshu Natani
body: Hi [@zhangzx](/t5/user/viewprofilepage/user-id/4293958)

Can you please elaborate if you are facing issue while accessing any particular product?

comments: author: zhangzx
body: This is about Atlassian Confluence 6.6.6,504 gateway when I visit?

It's a log


author: zhangzx
body: Do you know what to do with this?
Clicking "Files & images" only shows file upload dialog ? can't choose from attachments
Asked by Torben Giesselmann:

Hi,

According to Confluence documentation clicking "Files \& images" should show existing attachments and allow me to upload new files. However, for me it only shows me the file upload dialog box (from the browser) ... no way for me to choose an existing file. See screen recording here:

<https://drive.google.com/file/d/1dCjslsBeMjpNfu4FZwLiRMg1z57c2eOc/view?usp=sharing>

Yes, I've tried clearing my cookies.

Yes, I've tried incognito mode.

Yes, I've tried different browsers (Chrome and Safari).

Thanks,

T


Answers:
author: Owen Wallis
body: Hi [@Torben Giesselmann](/t5/user/viewprofilepage/user-id/4293801) this functionality has been unshipped. <https://community.atlassian.com/t5/Jira-articles/Updates-to-your-file-uploading-experiences/ba-p/1592157>

I'll talk to Confluence to get the documentation updated.

comments: author: Torben Giesselmann
body: Thank you, Owen. That explains it. :)

But doesn't it seem counter-intuitive that, when I edit a page and I accidentally delete an image, I have to re-upload that image even though I know it's "already there", as an attachment to the page? Not only is that a questionable user experience, but it also creates more data on your end because now you (Atlassian) have to store multiple versions of the exact same image, just because the author wasn't able to reference the image.

*"... all the Dude ever wanted was his picture back ... it really tied the page together ..."*


author: Owen Wallis
body: Thanks for the message [@Torben Giesselmann](/t5/user/viewprofilepage/user-id/4293801)

For accidental deletions you could use the versioning system to skip back to a previous version. Plus if you click the 'more actions' button at the top right of the page you can access the attachments panel to find files uploaded to the page.

Copying and pasting from the attachments panel to the page would create a new version though. There is this ticket to help resolve that: <https://jira.atlassian.com/browse/CONFCLOUD-65344>

Actually one of the reasons we did deprecate Recents is it wasn't actually Recents. It was a whole other copy of the files added to pages.


Tags: bug

cloud

confluence-cloud
Confluence Javascript Autocomplete input field not working
Asked by Dirk Brutscher:

Hi,

I use javascript a autocomplete field like mentioned on this page: <https://developer.atlassian.com/server/confluence/javascript-components>

My problem, I use the field in a dialog whose code will be injected in the dom later, hence the autocomplete feature does not work reliable, sometimes it works, sometimes not. I think I have to call some kind of binding method to notify confluence, that a ne element is present and should be part of the autocomplete feature.

Any suggestions?


Answers:
author: Dirk Brutscher
body: I think, I found something:

```
AJS.Confluence.Binder.autocompleteUserOrGroup(document.getElementById("..."));

AJS.Confluence.Binder.autocompleteUserOrGroup(); // for document.body
```


Tags: app

confluence-development

confluence-server

development

macro

server
The app host returned HTTP response code 503 when we tried to contact it during installation.
Asked by Bernd B:

Hello!

I am trying to install the atlassian-connect-spring-boot-sample-ajax plugin from <https://bitbucket.org/atlassian/atlassian-connect-spring-boot-samples/src/master/>)

I have changed the base-url in my application.yaml to my ngrok-url and started the application.

```
spring.jpa.hibernate.ddl-auto: update
spring.datasource.url: jdbc:hsqldb:file:addon-db # Use a file-based backing store for HSQL

addon.base-url: https://<id>.ngrok.io:${local.server.port}

logging.level.com.atlassian.connect.spring: DEBUG
```

The response of https://\<id\>.ngrok.io/atlassian-connect.json is:

```
{  "key": "atlassian-connect-spring-boot-sample-ajax",  "baseUrl": "https://<id>.ngrok.io:8080",  "name": "Atlassian Connect Spring Boot AJAX Sample",  "authentication": {    "type": "jwt"  },  "lifecycle": {    "installed": "/installed",    "uninstalled": "/uninstalled"  },  "modules": {    "generalPages": [      {        "key": "ajax-page",        "location": "system.top.navigation.bar",        "name": {          "value": "AJAX Sample"        },        "url": "/iframe",        "conditions": [          {            "condition": "user_is_logged_in"          }        ]      }    ]  }}


```

When I upload the URL in confluence cloud to install the app, then confluence response with the message:

```
The app host returned HTTP response code 503 when we tried to contact it during installation. Please try again later or contact the app vendor.


```

Does anyone have any ideas how I could solve this problem?

Thanks in advance.


Answers:
author: Bernd B
body: Does anyone else have ideas?

comments: author: Bernd B
body: <https://community.atlassian.com/t5/Jira-Service-Management/The-app-host-returned-HTTP-response-code-503-when-we-tried-to/qaq-p/1629928#U1632811>


Tags: cloud

confluence-cloud

connect

error

install

spring-boot
change language
Asked by Reto Sch?rch:

Hi,

We have been changing the language in the general setting to German according to [Choosing a Default Language \| Confluence Data Center and Server 7.11 \| Atlassian Documentation](https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html) but it would not affect confluence.

How do we do that?

Thanks, Reto


Answers:
author: Nic Brough -Adaptavist-
body: You do what the documentation says.

My guess is that you, in your account, have chosen a language in your profile, so you're not seeing the default when you log in because you've overridden it. Try visiting the site again without logging in, and then as a user who has not chosen a language.

comments: author: Reto Sch?rch
body: Thanks for the quick answer. Yes my profile was set to English. After changing that, the administration interface changed to German, but not my wiki / spaces.

My indexing language is still English, but that should not matter.

I can only visit my site while being loggt in.


author: Nic Brough -Adaptavist-
body: Your content won't change, Confluence is not a translation engine.


author: Reto Sch?rch
body: Yes of course. But the menues should change.

And now after a couple of minutes they have changed.

Everything is ok.

Thanks, Reto


Tags: cloud

confluence-cloud
Problem with failed upgrade 7.1.1 to 7.11.1
Asked by Paul S_ Gazo:

I've attempted an upgrade of our on-prem install from 7.1.1 to 7.11.1 twice now, following the same steps we've used for years, per the usual upgrade article.

Everything goes fine, except once Tomcat's CPU usage has dropped down, when I attempt to access Confluence, it throws an error.

I've tried twice, with the usual roll-back process. Our database is in a local MS SQL Express instance.

Any guidance or suggestions on this would be greatly appreciated. I've looked at the logs and they're pretty verbose and I don't know what I'm looking for.

Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade. Upgrade error message: Upgrade task com.atlassian.confluence.upgrade.upgradetask.DenormalisedSpacePermissionsUpgradeTask@38e60c76 failed during the SCHEMA_UPGRADE phase due to: StatementCallback; bad SQL grammar \[DROP TRIGGER IF EXISTS denormalised_space_permission_trigger\]; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near the keyword 'IF'.


Answers:
author: Paul S_ Gazo
body: I see that someone going from 7.10.2 had a similar issue. Like them we're a small shop with Starter. I have rolled back for now. Is the thought here that there's something wrong in the 7.11.1 code that's causing this?

comments: author: Paul S_ Gazo
body: For the record, upgrade to 7.10.2 worked fine. So apparently there's something blocking some of us from going current.


author: Paul S_ Gazo
body: The answer:

<https://jira.atlassian.com/browse/CONFSERVER-61145>


Tags: confluence-server

server
I can't add more than 3 users to confluence?
Asked by Angela Trigg (Quarles):

I'm having an issue after spending a bunch of time creating my store's intranet using confluence cloud and went to add my 3 employees (making a total of 4 users) but because I'm also using Jira Service Management it won't let me add the 4th. However this 4th employee won't need to access JSM


Answers:
author: Mikael Sandberg
body: Hi [@Angela Trigg (Quarles)](/t5/user/viewprofilepage/user-id/4284475),

Welcome to Atlassian Community!

How did you add your users? Did you add them by setting the Role to be Trusted or Site Admin? If you use any of these roles they will be automatically added to all your applications that you have and count towards your license.

comments: author: Mikael Sandberg
body: Or did you add them to one of the Admin groups?


author: Angela Trigg (Quarles)
body: Hmm, I just went to the main User link in Settings and used that form that shows on the main page (that had multiple boxes to invite multiple people -- it didn't specify a group or anything. But this made me look into that and I saw that I could revoke JSM access to one of them temporarily so that I could add the 4th and then I revoked her JSM access so that I could give the other one back that ability


Tags: cloud

confluence-cloud

jira
My Confluence Page is not searching or showing all the parent/child pages
Asked by Patricia Shantz:

On the left sidebar, there is the Pages (with icon), and below it are all the parent/child pages. When I click on the Pages icon, an error message comes up that says to refresh and try again with a magnifying glass. I cannot search for the parent/child pages. This happens when using Chrome.

When I use Edge browser, this problem does not come up. ![Confluence.png](/t5/image/serverpage/image-id/133224i5E01BDF0EEC5DD4D/image-size/large?v=v2&px=999 "Confluence.png")


Answers:
author: Diego
body: Hello there [@Patricia Shantz](/t5/user/viewprofilepage/user-id/4288860)!

The situation you shared with us is indeed strange. Since you reported this a few days ago I would like to understand the following:
> 1. *Is this situation still affecting your Confluence site?*

If the answer to that is yes, there are a few things we can try to rule out as root cause. Here we go:
> 1. *Try and disable all plugins enabled in Chrome (if any)*
> 2. *Try and use Chrome's incognito mode:
>    [Browse in private](https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en)*
> 3. *Check if this happens in another space within Confluence*

I tried to replicate that behavior using the following environment:
> ![Screen Shot 2021-03-09 at 08.51.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/133622iA25DD2C79D8C83C9/image-dimensions/433x83?v=v2 "Screen Shot 2021-03-09 at 08.51.21.png")![Screen Shot 2021-03-09 at 08.56.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/133623i43946739CF4528F2/image-size/large?v=v2&px=999 "Screen Shot 2021-03-09 at 08.56.16.png")

In the end, the feature worked as intended:
> ![Screen Shot 2021-03-09 at 08.50.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/133624i76B7CB8A5A4AEC78/image-dimensions/434x224?v=v2 "Screen Shot 2021-03-09 at 08.50.59.png")

With this as a result, I would like to know:
> 1. *What version of Chrome are you running?*
> 2. *What operating system are you using?*

Let us hear from you!

comments: author: Patricia Shantz
body: Hello, thank you for your suggestions. I have tried all of your suggestions with no luck.

I am using Chrome 84.0.4389.72

I am using a PC. Windows 365.

The only way to use Confluence without this error is to use another browser vs Chrome.


Tags: cloud

confluence-cloud
Confluence Page PDF Export Header - global style
Asked by Paul Cooper:

I am in the Global PDF Stylesheet section and want to insert company logo at top-left of each PDF page exported. I have configured text to display at top-left and top-right together without issue but now want to change top-left to be a logo but am struggling to find the right set up. The log will not present itself in the pdf header.

I have tried a range of logo sizes and tried jpg and png.

My script is below, any advice much appreciated.

@page  
{  
margin: 0.5in;  
padding: 1em;  
[@Top](/t5/user/viewprofilepage/user-id/1903495)-left  
{  
\<div style="margin-top: 10.0mm;"\>  
\<img src="<https://zeettanetworks.atlassian.net/wiki/download/attachments/1533378660/Logo+and+name+transparent+v7.jpg>" /\>  
\</div\>  
}  
[@Top](/t5/user/viewprofilepage/user-id/1903495)-right  
{  
content: "Zeetta Networks Ltd - Commercial in Confidence";  
font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;  
font-size: 10pt;  
}


Answers:
author: Vero Rivas
body: Hi [@Paul Cooper](/t5/user/viewprofilepage/user-id/4292979)

Look at this posts, maybe can help you:

<https://confluence.atlassian.com/display/CONF53/Customising+Exports+to+PDF>

<https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html>

<https://confluence.atlassian.com/doc/customize-space-layouts-139512.html>

Cheers

comments: author: Paul Cooper
body: Thank you Luis, I studied these guides and a couple of other sites on the internet. The pdf export header set up is quite strange in implementation.

The global template supports some things and not others and has more functionality when exporting a space.

The space set up for pdf exports is for page exports.

i can't get either to put a logo in the off export, I have noticed that when trying to get a logo to display from the attachments section peculiar things are happening so I need to look more into this.


Tags: cloud

confluence-cloud
Restoring a backup to a new version of Confluence Server
Asked by Dennis Baker:

My company has been using Jira / Confluence since 2008. I've setup Confluence Server at home ( License Type Confluence (Server) 10 Users: Starter License ) a few times over the years.

Last week my server's SSD died, but I have nightly backups saved to an HD. I installed the latest version of Confluence Server and restored just fine, but I'm in a licensing limbo as my license expired years ago and I can't renew my currently license or purchase a new one.

I don't want to use Cloud as I keep all my family's personal information in our home confluence server. We have 10 years of information of everything ranging from health information to vacation notes.

Has anybody else run into this type of problem and come up with a solution?

I'm bummed about the timing of it all as I really love Confluence Server. If only I would have lost my SSD a month ago...


Answers:
author: Daniel Eads
body: Hi Dennis,

Your (now expired) Starter license does allow perpetual use of versions that were released before the license expired. You should be able to check the date that the license's maintenance ended at <https://my.atlassian.com> from the account that originally purchased the license.

Then it's a matter of downloading the latest version your license will work with [from the download archive](https://www.atlassian.com/software/confluence/download-archives) , and restoring the backup to *that* install. Each release on the download archive should have its release date next to it - any version released before the end date on your license should work.

Cheers,  
Daniel


author: Dennis Baker
body: I've reached a dead end.

After downloading Confluence 5.7 and jumping through alot of hoops to get it running with the current Java DevKit, I'm unable to proceed.

I get as far as the "Enter License" stage.

If I generate an evaluation license, I get, "The license you entered is not valid for Confluence Standalone. You will need to install the Confluence Data Center edition of Confluence to use this license." It wants me to install the latest version of Confluence Server.

If I enter my 5.7 license I get, "Confluence support and upgrades for this license ended on **03 Jun 2014**. This license is not valid."

:(

comments: author: Daniel Eads
body: Could you provide the SEN- for that license?


author: Dennis Baker
body: I'm going to try installing the version of confluence that I was using (5.7). After using the 7.11 installer, which was amazingly simple, I really wanted to avoid using all the old stuff but it looks like that's what I'll have to do...


Tags: confluence-server

server
Unique share of a card
Asked by Leonardo Silva:

Is it possible to share only one specific card for one person without access to the rest of my board?


Answers:
author: Jodi LeBlanc
body: Hi Leonardo, great question! This link sums it up well: <https://help.trello.com/article/824-sharing-links-to-cards-and-boards>

You can share a link to a board, card, comment or action in Trello. I**f you are linking to a private item then the person you are sharing the link with must be a member of that board in order to open the link.** Links to team visible items can be opened by members of your team but one will still have to be a member of the board to collaborate on the linked item. A link to a public item on a public board can be opened by anyone that has been given the link.

You could possibly copy your card to a board in which the individual is a member, or to a public board so that they can see the contents.


Tags: card