youngmon/atlassian-qna huggingface dataset:
Roles & permissions
Asked by Liron Katz:

Hey!

I was invited to an existing account where I need to be an admin.

Unfortunately even after my colleague claims to set me as an admin I don't see any indication for that in our account (searched on the Settings tab, My profile, People tab- with no success).

Help!

Thanks!


Answers:
author: Andy Gladstone
body: [@Liron Katz](/t5/user/viewprofilepage/user-id/4107932) did you check that the current admin has set you as a site admin? There is a difference in the scope of permissions a site admin has from a space admin. When you go to admin.atlassian.com while signed in to your Confluence Site, do you options to administer the instance?

comments: author: Liron Katz
body: Hey Andy!

Thank you so much for your assistance!

In this site: admin.atlassian.com I do see that I'm actually an admin (I wonder why I haven't been able to see it under the People tab where I would expect to see all users).

I would like to consult with you about two other related issues , would be great if you are familiar with:

1. Once a site has been created is there an option to edit its name?

2. Is there an option to migrate between multiple spaces that were created under different account, into one account?

Thanks in advance!

Liron


author: Andy Gladstone
body: [@Liron Katz](/t5/user/viewprofilepage/user-id/4107932) I see you posted these questions to the general public and received answers! Good on you!

If this question is complete, kindly mark the answer as accepted so others looking for similar issues can find it.


Tags: cloud

confluence-cloud
Template with set of repeatable elements
Asked by Mario Jaeckle:

Not sure if this is possible:

I would like to have a template which offers the following,

A: an expand element, which contains a table, a headline, ...

B: a button which adds a new expand element with all contained elements (like the one from A)

Summed up, I want to predefine a certain "section" of the template and make it repeatable when editing the page.


Answers:
author: Ste Wright
body: Hi [@Mario Jaeckle](/t5/user/viewprofilepage/user-id/4822577)

This isn't something I've seen natively.

You could still define a Template with the original Expand and all its elements. For additional sets of these elements, Copy/Paste is probably the easiest method.

Ste


Tags: cloud

confluence-cloud
Make certain fields visible when new card is created
Asked by Chris Lee:

Hi...

My card template has a due date field and a label field with several possible choices configured. Neither is a custom field.

When a new card is created from this template, the date field and the template are not shown on the card. User must select them from menu at right of dialog box.

Can I make them show automatically every time (perhaps with a default initial selection, if required)?

(Apologies if this is an idiot question, but I couldn't find the answer.)


Answers:
author: milynnus
body: [@Chris Lee](/t5/user/viewprofilepage/user-id/4075671) You are correct that you set a card with a due date as a template card, that date gets hidden. If you use the "create Card from Template" the date is not carried over. But if you use the copy button, that hidden date is carried over. Logically it makes sense and the above could be your workaround. Test and see if your experience is the same as mine.

comments: author: Chris Lee
body: Yes, that's the behavior I see. Not what I want though. If I can't force these attributes to appear on the card, is there a way to enforce that the card can't be saved until my user selects a date and label?


author: milynnus
body: [@Chris Lee](/t5/user/viewprofilepage/user-id/4075671) Except for a few areas on the card, you need to "save" something like description and checklist items. So I am not aware that you can do that when you are in the process of creating a card. If you really have to you might need to use the API and or Butler to examine the Actions or the Card (after being created) and take appropriate action like move it to "Take Action" list.
no comment on the card ???
Asked by Murielle:

Hi

I don't understand why

sometimes I have possibility to write a comment

sometimes impossible to find the the comments field !

Someone allready have this problem and succeed to resolve ?

Thanks for your help

![Capture d?e?cran 2020-09-04 a? 18.37.18.png](/t5/image/serverpage/image-id/109294i1C1BCFBEA905855C/image-size/large?v=v2&px=999 "Capture d?e?cran 2020-09-04 a? 18.37.18.png")![Capture d?e?cran 2020-09-04 a? 18.38.18.png](/t5/image/serverpage/image-id/109295i9D4C84EB0AC726D4/image-size/large?v=v2&px=999 "Capture d?e?cran 2020-09-04 a? 18.38.18.png")


Answers:
author: Dan Ivory
body: Hi [@Murielle](/t5/user/viewprofilepage/user-id/4073665)

Have you tried this? It might be related to the permissions set on the board [https://help.trello.com/article/792-disabling-comments-on-cards](https://help.trello.com/article/792-disabling-comments-on-cards?)

Dan

comments: author: Murielle
body: Hi Dan

so nice, it was this !!

It was a copied board from someone else and I didn't verified this parameters

Thank you a lot, it resolve my problems :)

Have a good day, regards

Murielle


author: Dan Ivory
body: You're welcome [@Murielle](/t5/user/viewprofilepage/user-id/4073665)
Can't display labels colors on the cards like the exemple attached
Asked by C?lia Boulb?s:

![Capture d?e?cran 2020-09-04 a? 14.53.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/109239i55C7170063388634/image-size/large?v=v2&px=999 "Capture d?e?cran 2020-09-04 a? 14.53.55.png")


Answers:
author: Michael Pryor
body: Click on the label on the card front to toggle whether the card front labels shows text or not.


author: Soumyadeep Mandal
body: Hi [@C?lia Boulb?s](/t5/user/viewprofilepage/user-id/4075249) ,

Welcome to the community!

If you add a label it will show automatically!

Have a look at this documentation: <https://help.trello.com/article/797-adding-labels-to-cards>

Just clear your browser data and after that log in to your account and I hope it will solve your problem!


Tags: colour

label
Trello plugin for Microsoft Teams. Bug
Asked by Juan Lopez-Villarejo:

When I share a card, I used to get this format (good)  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/109256iB391E3E95B391F1A/image-size/large?v=v2&px=999 "image.png")

but since some weeks, I only get this other format (bad)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/109257i5FF27CC37059152E/image-size/large?v=v2&px=999 "image.png")  

and if I click I don't get redirected to the corresponding Trello card.


Answers:
author: Michael Pryor
body: How did you get the first screenshot if you always get the second one? I.e. does it work on someone else's share, but not when you share?

comments: author: Juan Lopez-Villarejo
body: good point. I have edited my reply. I used to get the (good) format and now I only get the (bad) format.


author: Juan Lopez-Villarejo
body: and I am not conscious of any change! perhaps a MS Teams automatic update...


Tags: bug

ms-teams
Cannot create a new board
Asked by Matthew Pountney:

![Screenshot 2020-09-04 at 12.51.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/109229i4D0D813EA3978076/image-size/large?v=v2&px=999 "Screenshot 2020-09-04 at 12.51.41.png")I am using the free version of Trello. I go to create a new board, add a title and choose a background, but the 'create board' button remains greyed out.


Answers:
author: Soumyadeep Mandal
body: Hi [@Matthew Pountney](/t5/user/viewprofilepage/user-id/4075169) ,

Welcome to the community!

I think the administrator of the team has disabled the creation of a new board!

Contact the admin of the team.

comments: author: Matthew Pountney
body: Thanks for the suggestion. I have raised this with the admin and will see what they come back with. However, I know I have created at least two of the other boards. Am I right in thinking there's a limit of 10 active boards? Even if this is the case I don't think we've exceeded that number yet anyway.


author: Soumyadeep Mandal
body: Free teams in Trello can have up to 10 open boards, and can upgrade to Business Class or **Enterprise** for unlimited boards

For more info: <https://help.trello.com/article/1177-personal-vs-team-boards>


Tags: board
Bulk export trello board pdf attachments
Asked by Stephen Saunders:

We have requirement to download all pdf documents currently attached to our Trello Boards so that we can store on a central OneDrive folder to comply with our Corporate GDPR policy. To download each pdf individually will be too time consuming.


Answers:
author: Soumyadeep Mandal
body: Hi [@Stephen Saunders](/t5/user/viewprofilepage/user-id/4075131) ,

Welcome to the community!

Please read this documentation:

<https://help.trello.com/article/747-exporting-data-from-trello-1>


author: Iain Dooley
body: [@Stephen Saunders](/t5/user/viewprofilepage/user-id/4075131) it sounds like you probably want the cards to retain links to the individual files, rather than just downloading them once right? So whereas currently a card contains an attachment, you want to download that file to OneDrive and replace the attachment on the card with a link to the file in OneDrive, correct?

The only way to do that is with the API, this Trellinator function would do it but would save the files to Google Drive:

<https://bitbucket.org/iaindooley/workspace/snippets/6n5nxM/download-files-to-google-drive>

It wouldn't be too challenging to implement a OneDrive replacement for the downloadFileToGoogleDrive method as a sort of one-off thing to do this across all your boards, especially since we would only need to authenticate you once. You can probably find someone on Upwork to do it pretty cheaply, feel free to email team@benkoworks.com if you'd rather not hire someone to do it yourself. You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Trello Board in MS Teams
Asked by Stephan Roevenich:

My company loves MS. This is why we are using teams as an internal and !external! communication platform. A new agency uses trello for project management and I think a few months ago it was possible to ad trello boards to teams in MS Teams. Has this function been discontinued or was it just deactivated by our IT?

Thank you in advance

Stephan![apps.JPG](/t5/image/serverpage/image-id/109213i2B14D94FB2AF6E07/image-size/large?v=v2&px=999 "apps.JPG")


Answers:
author: Move Work Forward
body: Hi,

You need to talk to you Microsoft Teams admins. They disabled it.

Regards,

Leo

comments: author: Stephan Roevenich
body: Okay. Good to know. Thank you very much
How to export from my team board?
Asked by Geraldine Cheong:

I got a few boards in my enterprise team. So I do export from my team boards instead of each board itself. After exported, I noticed only export the cards from the 1st list instead of all list. For example, the 1st list having 2 cards, 2nd list having 5 cards, 3rd list having 6 cards, from the exported result only able to extract 2 cards from 1st list. The rest of cards in other list are missing.

However, its allow me to export all the cards from different list if I do it in the board itself.


Answers:
author: Iain Dooley
body: [@Geraldine Cheong](/t5/user/viewprofilepage/user-id/4074873) what export tool are you using?
How to block observers from sharing cards on whatsapp etc
Asked by mercedes murillo:

Good morning, I have a doubt, I have observers on my board who can't edit or move the cards but ?can they share on whatsapp or elsewhere?I am private tuition teacher and I don't want all my hard work sent to other people who aren't paying for my teaching.Thank you.


Answers:
author: Soumyadeep Mandal
body: Hi [@mercedes murillo](/t5/user/viewprofilepage/user-id/4075070) ,

Welcome to the community!

Well, I can understand your situation but every observer on the board is a member of the board and has some basic permission like view and download a file if possible!

You have to manually block the member who is doing that.

visit the below links and check whether you can find those people by using these tools!

<https://chrome.google.com/webstore/detail/reports-for-trello/lllmmoiihjmmejnaemicljjcbnbbkcch>

<https://chrome.google.com/webstore/detail/plus-for-trello-time-trac/gjjpophepkbhejnglcmkdnncmaanojkf?hl=en>

<https://trello.com/power-ups/5c592ae4d74ac4407f4e3af3/activity>
Um dos meus quadros desapareceu/sumiu. Como fa?o para recuperar?
Asked by EDIVAL M SANTOS:

Um dos meus quadros desapareceu/sumiu. Como fa?o para recuperar?


Answers:
author: EDIVAL M SANTOS
body: Bom dia

J? verifiquei e ele n?o est? no campo de quadros fechados tamb?m

Consigo acessar via o campo de pesquisa Por?m ele n?o consta junto aos demais quadro


author: Iain Dooley
body: [@EDIVAL M SANTOS](/t5/user/viewprofilepage/user-id/4067730) you might be able to see it in your list of closed boards:

<https://help.trello.com/article/781-reopening-a-closed-board>

comments: author: Olga Edi?lica Ramos Saraiva Vieira
body: Me ajuda!!! Estou desesperada. meus quadros sumiram todos depois do Atlassian.
BC Dry run
Asked by balamurugan.ganesamoorthy:

Hello Support team.,


Answers:
author: Iain Dooley
body: [@balamurugan.ganesamoorthy](/t5/user/viewprofilepage/user-id/4074712) hi there, this has been posted to the community, if you're trying to get in touch with Trello Support, you can go back to trello.com/contact and submit your question to Trello support directly.
Trello email from 2014 not working I don't want to loose data
Asked by Lisa Snyder:

I originally signed up with an old email address in 2014, and when I left that company, Trello wouldn't let me change my login ID which was (my old email in 2016). Now it's not letting me login with the old email address. And I can't get to that email (old company) to change the password, but I don't want to loose all my data from (2014)  
I can't get into the account - so there is no way to change the email address.


Answers:
author: Iain Dooley
body: [@Lisa Snyder](/t5/user/viewprofilepage/user-id/4074713) i think you'll need to submit this question to Trello support directly, rather than to the community. If you go back to trello.com/contact you can submit to support there.

comments: author: Lisa Snyder
body: I did but all that answers is a bot with links to info on the website that all assume you can get to you profile. I though I would try this before I try to move (manually) all my data to a new product.


author: Iain Dooley
body: [@Lisa Snyder](/t5/user/viewprofilepage/user-id/4074713) you have to scroll down to the bottom of all those automated things and then you get a button to submit the question to Trello


author: Michael Pryor
body: Unfortunately there isn't much we will be able to do. If you lose access to the email and don't know the password, we don't have a secure way to verify identity in order to reset the account.
Labels within Hierarchy View
Asked by Kelsey Burk:

Hello!

I love the Hierarchy Power Up but am wondering if there is a view where I can see the Hierarchy AND the colored labels I have attached to each card.

Thank you!


Answers:
author: Vini
body: Hi Kelsey!

I'm not sure if the folks who support Hierarchy are actively tracking requests here in the general community. I would recommend reaching out to them directly here: plugins@automation-consultants.com


Tags: hierarchy

label
How do I get Trello to authorize a Chrome extension designed for Trello?
Asked by Eric Rosen:

The extension is called Multiselect for Trello (it does not exist as a power-up).

The Chrome store acknowledges I've already paid for this extension.

The extension shows up in the browser as an enabled extension.

Thought reloads of he Trello board page would solve the problem, but no luck.

Tried toggling the extension on and off in conjunction with board page reloads to no discernible effect.

Any solutions are greatly appreciated.


Answers:
author: Iain Dooley
body: [@Eric Rosen](/t5/user/viewprofilepage/user-id/3986005) there shouldn't be any authorisation required to run a Chrome extension, they typically operate at the browser level. It could just be the case that the extension is out of date and therefore not working with the latest version of Trello, have you tried contacting the author?

comments: author: Eric Rosen
body: This extension has worked fine in other Chromium browsers on the same Win10 OS albeit different laptops. It was last updated June 2020.

Maybe authorization is the wrong terminology. Another extension, when first encountering Trello, puts up a dialog box requesting certain permissions be granted regarding its operation in Trello. Not sure you what you call that.

Nevertheless, if I could get that same kind of dialog to happen for the extension that's not responding, I think the problem would be solved.


author: Iain Dooley
body: [@Eric Rosen](/t5/user/viewprofilepage/user-id/3986005) if an extension needs to use the API then it will get authenticate with OAuth so that it can do that, but select multiple sounds like something that will be all on the frontend with no API requirements, so it probably doesn't need to authenticate. If you look in Chrome settings under "More Tools -\> Developer Tools" then look at the console you'll be able to see any errors being generated on the page, and that might give you some clues.


author: Eric Rosen
body: It actually is an authorization and upon installing the extension in a different brand of browser, I was presented with that authorization dialog box. Solution found. Won't bother chasing it down in the other browser.
How do I change timzeone in trello calendar?
Asked by AJ Somosot:

My client is from New york and I'm in Philippines. My task is to post content on our platforms but the calendar is so confusing to me. How do I change that?


Answers:
author: Iain Dooley
body: [@AJ Somosot](/t5/user/viewprofilepage/user-id/4074465) Trello shows times in your local timezone, you might find that you can change the timezone of your computer and it will fix the problem.

comments: author: AJ Somosot
body: I want to set it to be similar to my client who lives in New york.


author: Iain Dooley
body: [@AJ Somosot](/t5/user/viewprofilepage/user-id/4074465) okay so try setting your computer's timezone to New York, then Trello should display times in that timezone.


author: AJ Somosot
body: But, I only want to change trello. As I also have online classes in the Philippines, it's just confusing to have a different time.

Is there no option to just change the timezone on trello??


author: Iain Dooley
body: [@AJ Somosot](/t5/user/viewprofilepage/user-id/4074465) not that I'm aware of, it just shows due dates in your local timezone but stores all dates/times in UTC internally.


author: AJ Somosot
body: The thing is when my client (New York) posts task on trello for example Aug 5, it will appear Aug 6 on my calendar.


author: Iain Dooley
body: [@AJ Somosot](/t5/user/viewprofilepage/user-id/4074465) yep, it shows the due dates in your local timezone.


author: AJ Somosot
body: That is why I wanted to know if there are options on trello to change the timezones to be exactly the same with my client. :) Anyways, nvm. Thanks
Google form free-form responses to Trello
Asked by Prianka Sharma:

How can I have freeform text from google forms show up in a card in trello?


Answers:
author: Iain Dooley
body: [@Prianka Sharma](/t5/user/viewprofilepage/user-id/4074320) The Crmble powerup lets you post Google Forms into Trello, and you can also use Zapier to connect Google Forms to Trello.
My board say i have 11 cards but i can only see 3?
Asked by lukeanthony829:

My board say I have 11 cards but I can only see 3?

This is the same with a few boards, they say they have a certain number of cards but I cannot access all of them?

Seems like a simple fix but no help online?

Any help is aprecatiated


Answers:
author: Iain Dooley
body: [@lukeanthony829](/t5/user/viewprofilepage/user-id/4074410) sounds like you inadvertently enabled a filter:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

comments: author: lukeanthony829
body: Thanks Ian
Business Account deactivated
Asked by Robert Garcia:

Trying to add a user and this comes up: "Business Account deactivated" User not able to join boards.


Answers:
author: Iain Dooley
body: [@Robert Garcia](/t5/user/viewprofilepage/user-id/4074266) this sounds like something you should submit to Trello support directly, if you go back to trello.com/contact you can ask Trello support rather than the community.
Trello Covers
Asked by Charlotte Pai:

Some of my (random) trello covers are faded. I do not have any power-ups installed so it's not the Aging Power-Up. I tried deleting then re-doing the cover which worked, but then would randomly fade again even if it's a card that was used recently. Some of my covers are fine, even if I have not used them as frequently. I'm puzzled. Attached are screenshots. I'm sure there's a simple explanation, can you help me out?

![Screen Shot 2020-09-03 at 10.00.21 AM.png](/t5/image/serverpage/image-id/109131i17D54C5702F5D0A0/image-size/large?v=v2&px=999 "Screen Shot 2020-09-03 at 10.00.21 AM.png")


Answers:
author: Soumyadeep Mandal
body: Hi [@Charlotte Pai](/t5/user/viewprofilepage/user-id/4074214) ,

Welcome to the community!

Basically there are two types of cover available in Trello. You are using the faded below one so it got faded. This type of covers required at least 16:9 or 1:1 for the best view but it still gonna fade below part of the image!

Please read this article: <https://blog.trello.com/card-covers-and-colors>


author: Stephen Addis
body: Well, even if it is the aging app, there is a choice to turn a card "evergreen" so it never fades.  

Aging app rocks!!
Is there a way to show a time span in custom fields?
Asked by Moritz Maier:

I?d like to see on top of a card how long it takes to finish taht specific task, for example half an hour. Custom fields only allow for whole numbers like 1,2,3,4 bit not for something like 0.5


Answers:
author: Iain Dooley
body: [@Moritz Maier](/t5/user/viewprofilepage/user-id/4058328) You can enter decimal values into custom fields ...

comments: author: Moritz Maier
body: Thank you, so easy really... i just used 0,5 instead of 0.5...