Dashcard filters seem to evaluate due date using incorrect time zone
Asked by Anonymous Aardvark:

**Summary**

I have a problem with a dashcard that should be filtering the cards for which it's aggregating statistics to include all cards due "today." Cards due at or after 9:00 PM, however, are excluded from the search.

Have I found a bug? Am I misunderstanding a feature? Or am I just confused?

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**The details**

I have a board on which I've set up dashcards that filter for cards due today, sum over a custom field (completion time estimate), and display the total of all time estimates for cards with a due date of today. In theory, this should mean that I can see the total amount of time tasks due today are expected to take.

Here's the dashcard's filter configuration:

![image_01 -- example dashcard filter 2022-12-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/232600iAB786EF6647EDAEE/image-size/large?v=v2&px=999 "image_01 -- example dashcard filter 2022-12-31.png")

And a screenshot of the aggregation configuration:

![image_02 -- example dashcard metric calculation 2022-12-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/232601i5D27117C64FA00DB/image-size/large?v=v2&px=999 "image_02 -- example dashcard metric calculation 2022-12-31.png")

When I have a card with a due date at 8:59 PM, it's included in the aggregate total.

![image_03 -- first example of aggregate total 2022-12-30.png](https://community.atlassian.com/t5/image/serverpage/image-id/232602iA2FCDDA7C4D7D6BB/image-size/large?v=v2&px=999 "image_03 -- first example of aggregate total 2022-12-30.png")

But when I change that card's due date to 9:00 PM, the aggregate total shown in the dashcard is decreased by the value of the custom field over which I'm aggregating:

![image_04 -- second example of aggregate total 2022-12-30.png](https://community.atlassian.com/t5/image/serverpage/image-id/232603i638B5A2B1F9B14D7/image-size/large?v=v2&px=999 "image_04 -- second example of aggregate total 2022-12-30.png")

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**Hypothesis: maybe this is a time zone problem?**

I thought that maybe this is an issue with time zone settings. But when I go to check the Atlassian account time zone settings, everything seems to be in order:

![image_05 -- Atlassian time zone settings 2022-12-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/232604iEE53661384BD8C83/image-size/large?v=v2&px=999 "image_05 -- Atlassian time zone settings 2022-12-31.png")

I traveled recently, and I made sure to update my Butler account's time zone settings away from, then back to Pacific Time after I traveled, hitting the "Set Butler time zone..." button:

![image_06 -- Butler time zone adjustment 2022-12-30 -- redacted.png](https://community.atlassian.com/t5/image/serverpage/image-id/232605i802BC18B8B5D0299/image-size/large?v=v2&px=999 "image_06 -- Butler time zone adjustment 2022-12-30 -- redacted.png")

And I checked the computer's settings as well, just for good measure. Windows says the same as the rest of my settings:

![image_07 -- laptop time zone settings 2022-12-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/232606iF00893AA6E307FF2/image-size/large?v=v2&px=999 "image_07 -- laptop time zone settings 2022-12-31.png")

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**So where next?**

I'm stumped. I've got what seems like a simple "due today" filter, and it's not quite working for me. It's filtering *in* Trello cards for which the due date is yesterday with a time of 9:00 PM or afterward and it's filtering *out* Trello cards for which the due date is today with a time of 9:00 PM or afterward.

Any ideas? Have I found a bug? Am I misunderstanding a feature? Or am I just confused?

(N.B. I have also raised this as a support ticket, [TRELLO-141572](https://support.atlassian.com/requests/TRELLO-141572/).)


Answers:
author: Sal
body: [@Anonymous Aardvark](/t5/user/viewprofilepage/user-id/5077944),

Welcome to the community!

As I noticed, you've already raised a ticket with us reporting this behavior with the Power-Up Dashcards.

And also, one of my colleagues is already helping you with your question. So I recommend you continue with them so that they can help you with your case. Thanks!


Tags: due-date