youngmon/atlassian-qna huggingface dataset:
Why can't a user that has view and edit access no access a space?
Asked by espeake@dmp.com:

We have our users tied to Active Directory and I have a user that added to group in AD and she shows in the group in Confluence. She can access other spaces in Confluence but when she was added to this group she cannot access the space. I added her as an individual with view and edit and she still cannot access the space.

I've never seen this in the 5 years I have been using confluence. Any and all suggestions appreciatiated.

Eric


Answers:
author: Florian Edian
body: Hello Eric,

Does this user have a license? Sorry for the dump question but maybe it comes from a bad group attribution from your AD.

Regards,  
Florian

comments: author: espeake@dmp.com
body: Florian,

Yes, the user has a license. She can access other spaces in Confluence. I have tried adding her as an individual with no luck as well. Everyone else in the group has access without any issues.

Thank your,

Eric


author: Florian Edian
body: What error message is she getting?

Have you check the **Restricted pages** inside the Space configuration?

Florian


author: espeake@dmp.com
body: Yes, Most of the pages do not have a restriction. this is the error she gets:

"Page not found"

Is there some type of logging that might show the issue?

Thanks,

Eric


author: Florian Edian
body: Hi Eric,

Only documentation have found is [this one.](https://confluence.atlassian.com/confkb/page-not-found-error-when-trying-to-reach-a-page-accessible-to-other-users-218279869.html)

Have you think about raising a ticket to Atlassian Support?

Regards,  
Florian


Tags: confluence-server

server
Document Sharing
Asked by ummer Mushtaq:

I do not have any product with Atlassian at the moment but I am looking into Confluence to share documents and would like some information on it. If the solution is available through Confluence then I am looking to implement it within my organisation.

I am looking use of it for sharing documents (with appropriate version controls) for our global team and to give access and transparency to the documents (procedures, desktop manuals, etc.) to our stakeholders and the larger organization.

Is there a solution for that using Confluence. And how would that be different than our companies intranet/sharepoint? What are the costs associated with it?


Answers:
author: Julius Zatroch
body: Hi [@ummer Mushtaq](/t5/user/viewprofilepage/user-id/3749952)

Still thinking about Confluence? I had same question 2years ago and I was trying to test different sollutions. If you want, write me and I can share my ideas.


author: Mike Bowen
body: Hi [@ummer Mushtaq](/t5/user/viewprofilepage/user-id/3749952)

Yes, confluence is perfect for collaboration, sharing, mentioning and version control is at it's heart.

Every page has version control and a full audit trail of changes can be seen. Likewise one can easily roll back pages if mistakes are made. It is especially useful for big projects.

In terms of costs, what are you looking at Server or Cloud?

See this page for Confluence Costs. <https://www.atlassian.com/licensing/confluence>

-Mike
Confluence for Windows: Could not load bootstrap from environment after backup
Asked by Axel_B?ttcher:

Dear Community,

<br />

I have updated a Confluence installation to 7.3.1 (Server 2016 x64 Datacenter). But after running the Upgrade Wizard, I always end up with the following error that has been discussed 1.000 times before:

```
"BootstrapException: Unable to bootstrap application: Couldn't save confluence.cfg.xml to D:\Confluence\Confluence Home directory."
```

Confluence is installed in d:\\Confluence\\Confluence  
Confluence Home Folder ist d:\\Confluence\\Confluence Home (it contains a space, maybe that's the issue)  
The file confluence-init.properties looks like this: confluence.home = D:/Confluence/Confluence Home

The thing is that I checked ++everything 3 times now++:

* I am installing with the local user "confluence".
* The user is a member of the local admin group (should have full access anyway)
* The user owns the whole folder d:\\Confluence
* The user has Full Access set individually to d:\\Confluence
* The user "everyone" has "full access" to d:\\Confluence
* I force-inherited the permissions down into everysubfolder
* I logged in "confluence and checked if I can edit the confluence.cfg.xml (works)

What else can I do?  
Please, our whole Knowledge base is down and I am desperate an totally out of ideas what else could be the issue.

Might it be the space in the Home path?

Can anyone help please?

|---|
|   |


Answers:
author: Axel_B?ttcher
body: Solved, can be closed.

comments: author: Gert Goos
body: Hi Axel,

I have the same problem...

How did you fixed this ?


author: Axel_B?ttcher
body: Hi Gert,

I realized that with every run of the installation routine, the services had been re-registered to the wrong user accounts, even though I had fixed it.

Once I saw that, I let the setup have it's run, changed the users manually and started the update wizard then, with services running unter the confluence user account.

Hope that helps.

Kind regards  
Axel


author: Gert Goos
body: Hi Alex,

Tx for the tip.

I deleted the Atlassian service (service.bat remove) and reinstalled the service. (service.bat install)

After this action the service runs under the NETWORK SERVICE account.

We changed the permission on the HOME folder so NETWORK SERVICE has read/write access...

Problem solved...

Kind Regards

Gert


Tags: confluence-server

server
Markdown support in Confluence Cloud
Asked by Ander Ruiz:

The documentation states that Markdown is supported in cloud but I don't see the option in Insert menu


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Ander Ruiz](/t5/user/viewprofilepage/user-id/3250667),

what documentation did you find that says this? Could you link to it?

As per [this thread](https://community.atlassian.com/t5/Confluence-questions/Markdown-in-Confluence-Cloud/qaq-p/370574) it seems to be only possible with a Marketplace app.

Cheers,  
Sven

comments: author: Sven Schatter _Lively Apps_
body: If you're talking about Wiki Markup, it looks like this was supported in the old editor, but is not supported in the new editor anymore:

![temp.png](https://community.atlassian.com/t5/image/serverpage/image-id/82539iD5DE5D86B6C3D421/image-size/large?v=v2&px=999 "temp.png")This screenshot is from the [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) and here is the issue where you can vote the feature to be brought back: <https://jira.atlassian.com/browse/CONFCLOUD-65756>

Cheers,  
Sven


author: Ander Ruiz
body: The link I saw was this one:  

<https://confluence.atlassian.com/confcloud/confluence-wiki-markup-938044804.html#ConfluenceWikiMarkup-markdownCanIinsertmarkdown?>  

And yes, I was speaking about wiki markup :)


author: Sven Schatter _Lively Apps_
body: Thanks for the link! Oh well, in that case I think you have the answer to your question. Make sure to vote on the issue.


Tags: cloud

confluence-cloud

markdown
How to enable vertical scrollbar in code block macro ?
Asked by himanshu_singh:

```
I wanted to enable vertical scrollbar inside the CODE BLOCK, How to do that?
```


Answers:
author: Vero Rivas
body: Hi [@himanshu_singh](/t5/user/viewprofilepage/user-id/3749523)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/How-to-create-bloc-code-with-scrollbars/qaq-p/1013245>

Cheers


Tags: confluence-server

server
How much licenses I will have?
Asked by Oleg Islamov:

Will I have 110 licenses in total with existing 10 licenses, when I buy 100 licenses ?

?ow long can I use a developer licenses on the test system?


Answers:
author: Olga Videc
body: Hello [@Oleg Islamov](/t5/user/viewprofilepage/user-id/3739752)

If you buy 100 licenses you will heave 100 licenses

The developer license will expire when your commercial license expires

"Developer licenses are available to existing commercial and academic server license holders (not available for cloud or server Starter products) who wish to deploy non-production installations for use in testing and development of the Atlassian software (e.g. version upgrades, customizations to the software, etc) that should not be done on a live production instance.

Developer licenses can also be used for non-production installations of the software deployed on a cold standby server.

This license is provided free of charge and the maintenance expiration of this license will be synchronized to the maintenance expiration date of your product."

<https://www.atlassian.com/licensing/purchase-licensing#licensing>

BR, Olga


Tags: confluence-server

server
Roadmap Consolidation
Asked by Laurens van Gunst:

Hello,

we have several teams working on individual roadmaps. All use the Roadmap macro.

I would love to generate a consolidated Roadmap of all services onto one map.


Answers:
author: Shannon S
body: Hello Laurens,

Thank you for bringing this to us.

I found the following feature request that I think would be of interest to you:

* [CONFCLOUD-56270](https://jira.atlassian.com/browse/CONFCLOUD-56270) *Sync Roadmap Planners at different pages*

The feature request is to be able to reference Roadmaps from other pages on a single page, which would help you to accomplish what you require. Please feel free to add your input there as well so we can understand how the feature would need to work.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-cloud
Confluence page freezes when you place the cursor at beginning of the word which is code formatted
Asked by Manoj Kumar:

In the confluence page, I add a word with format 'Code'. If I place the cursor at the beginning of this word then the page freezes. I have to refresh the page to continue editing.


Answers:
author: Shannon S
body: Hello Manoj,

Thank you for reporting this to us. Are you still encountering the issue at this time?

If so, I would recommend that you raise a case with our [Cloud Support team](https://support.atlassian.com/contact) so we can analyze your logs and determine the reason for the page freezing.

Let me know if you have any trouble!

Regards,

Shannon


Tags: cloud

confluence-cloud
APIs Queries
Asked by vipin_gupta:

Hi,

I am using Jira APIs (<https://ict4dprojectservices.atlassian.net/rest/api/2/search?jql=>) to get information out of the system and have the following questions.

1. Max result set size is 100, how can I increase the size.

2. I am not able to get comments related to issues, using APIs.

3. How can I get the attachments for the issues?

Thanks,

Vipin


Answers:
author: DPKJ
body: [@vipin_gupta](/t5/user/viewprofilepage/user-id/3746417) Welcome to the community!

Here is answer as per your question,

1. Max Result for JQL issue search API can't be more than 100 (it is max set by Atlassian), so if you want to fetch more data, you need to use startAt in combination with maxResults parameter.
2. To get comments, you need to pass parameter named 'fields' with value 'comments'.
   *

     ```
     `fields=comment&fields=summary`
     ```

3. Similar to comments you can also add attachment to fields,
   *

     ```
     `fields=comment&fields=attachment`
     ```

comments: author: vipin_gupta
body: Thank you for the prompt reply, very useful.

Another question regarding startAt parameter.

I am using URL

[https://ict4dprojectservices.atlassian.net/rest/api/2/search?jql=order%20by%20created%20DESC\&maxResults=100\&startAt=0\&fields=comment\&fields=attachment\&fields=summary](https://ict4dprojectservices.atlassian.net/rest/api/2/search?jql=order%20by%20created%20DESC&maxResults=100&startAt=0&fields=comment&fields=attachment&fields=summary)

I am getting below message.

![Start At 0.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/82528i8771985890286647/image-size/large?v=v2&px=999 "Start At 0.jpg")

This means I am getting 498 issues. So when I will set startAt parameter as 5, I should get empty response. But that is not the case, I am getting data with startAt parameter as 5

[https://ict4dprojectservices.atlassian.net/rest/api/2/search?jql=order%20by%20created%20DESC\&maxResults=100\&startAt=5\&fields=comment\&fields=attachment\&fields=summary](https://ict4dprojectservices.atlassian.net/rest/api/2/search?jql=order%20by%20created%20DESC&maxResults=100&startAt=5&fields=comment&fields=attachment&fields=summary)

Please advice how to use startAt parameter so that code can end the loop.

Thanks,

Vipin


author: DPKJ
body: 'total' in response here means total number of issue that your query satisfy.

So, for ***maxResults=100\&startAt=0*** query your response,

* Here you are getting first 100 issues (starting from 0) out of total 498 issues

for ***maxResults=100\&startAt=5***

* Here you will get 100 issues out of total 498 starting from 5th issue

You can take 'total' as maximum size of array and 'startAt' as starting index from where you are fetching sub array.


author: vipin_gupta
body: Thanks DPK. This is so helpful.


Tags: confluence-cloud
How to hide "Edit" button at particular attachments and get their ids in plugin code?
Asked by ????? ?????????:

Hello, i'am trying to make restriction of editing at attachments managable from my code at plugin. I've successfully added new buttons at all attachments using sections at xml.  
Now i'm trying to find how to get Ids of attachments to use when buttons are clicked and how to hide default edit button(that's enough to do it decorative in html or js).  


Answers:
author: Shannon S
body: Hello,

Welcome to Atlassian Community; it's nice to meet you!

I would recommend that you try our Developer Forum instead, which you can find from our [Atlassian Developer Resources](https://developer.atlassian.com/resources) page. There, the members are more familiar with developing for Confluence and would be able to answer your question.

Good luck, and let me know if you have any trouble.

Regards,

Shannon


Tags: atl-dev

confluence-server

server
How do I indent text on new concluence cloud UI?
Asked by Jenna Salau:

Hi, I used to be able to indent text etc using indent buttons on the confluence editor.

I've noticed the cloud confluence UI has recently been updated and I can no longer see these buttons or find where to control text indent.

Can some please help me?

**Editor Screenshot:**

![Screen Shot 2020-02-10 at 12.49.12 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/82488i7FA76F7FDF37148A/image-size/large?v=v2&px=999 "Screen Shot 2020-02-10 at 12.49.12 pm.png")


Answers:
author: Paul Macey
body: Hi have the same problem; TAB does not indent the paragraph.

comments: author: Paul Macey
body: ....a slight correction, TAB indents some but not all paragraphs


author: Weston McNamee
body: I'm unable to indent "Action Items" (nested tasks)


author: Andrew Drury
body: Me too - I need to indent text, but this (very basic) function weems to have been lost in the new Editor.

Crazy! This is such a basic tool.

Can Atlassian please advise asap?

Thx


author: PJ
body: ++Try your TAB key on the keyboard to create the indent and BACKSPACE to remove indent.++


Tags: cloud

confluence-cloud

editor

indent

text

wysiwyg
????????????????????????????????
Asked by ?? ??:

Confluence Cloud????????????????????????????????????

??????????????????????????????????????????????????????????????

????????????????????????????????????

??????????Conflunence????????????????????

???????????????????

?????????URL?????????????????????????????????????????????????

????????????


Answers:
author: ?? ??
body: ???????????URL?

[https://xxxxx.atlassian.net/wiki/spaces/PLAT/pages/edit/ ...](https://bizreach.atlassian.net/wiki/spaces/PLAT/pages/edit-v2/)

??

[https://xxxxx.atlassian.net/wiki/spaces/PLAT/pages/edit-v2/ ...](https://bizreach.atlassian.net/wiki/spaces/PLAT/pages/edit-v2/)

?????????v2??????????????????????????????????

??????????????????

comments: author: Darryl St_ Pierre
body: [@?? ??](/t5/user/viewprofilepage/user-id/1350827) ,

There is a migration tool that is currently in limited release. The details are here: <https://community.atlassian.com/t5/Confluence-Cloud-articles/Migrate-your-old-pages-to-the-new-editor/ba-p/1292275>.

There is a link to sign up for early access near the bottom of the page under the heading "Get this feature first!".

Darryl


author: Ai Hirama
body: ?????????????????????????

????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

* [Confluence Cloud ??????????? - ??????](https://ja.confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html#ConfluenceCloudEditorRoadmap-pageconversion)

???????Darryl?????????????????????????????????????????????


Tags: confluence-cloud

language-ja
Help ! Create Drafts page and did not publish them - where the heck are they now ?!
Asked by iproulx:

Hi,

The title says it all... cant find my drafts.

I created a page under my space but I did not want to publish it since it is still at a draft page.

Where are they and how can I find them, I hate wasting my time :)

Thanks

Isabelle


Answers:
author: PJ
body: Gday, try clicking back to **home** in Confluence. You may see in the main body of that page a heading 'Recent pages' then a sub-heading *'Worked on'* and *'Drafts'*, they may be in there.

Good luck

comments: author: iproulx
body: Got it, Found it, Big thank you Phil !


author: Avinash Bhagawati _Appfire_
body: Hi [@iproulx](/t5/user/viewprofilepage/user-id/3748904) ,

Welcome to Community !

You will be able to find drafts in profile section or Recent pages. Please refer below atlassian document for more details on drafts.

<https://confluence.atlassian.com/doc/drafts-149040.html#Drafts-draftstabFinddraftsandunpublishedchanges>

Thanks,

Avinash

comments: author: iproulx
body: Got it, Found it, Big thank you Avinash !


Tags: new-to-confluence
Is there a way to get the user email from expansions in the REST API
Asked by sabzx:

Eg: If I make a cql search for a particular user id mention, can I somehow fetch the user email in the same API call ?

http://localhost:8090/rest/api/content/search?cql=(mention != 'anonymous' and type='comment' and created\>now("-15h") )\&**expand=history,version**


Answers:
author: DPKJ
body: [@sabzx](/t5/user/viewprofilepage/user-id/1893599) Simple answer is no. The API you are using here is for content, and you will only get user name and user key as users information.

comments: author: sabzx
body: > Thanks [@DPKJ](/t5/user/viewprofilepage/user-id/690016)Currently the API does not return any information about the mentionee. It only has information about the mentioner. Is there anyone way to get the mentionee's information?  
>
> {  
> "results": \[  
> {  
> "id": "65635",  
> "type": "comment",  
> "status": "current",  
> "title": "Re: Product",  
> "body": {  
> "_expandable": {  
> "editor": "",  
> "view": "",  
> "export_view": "",  
> "styled_view": "",  
> "storage": "",  
> "anonymous_export_view": ""  
> }  
> },  
> "extensions": {  
> "location": "footer",  
> "_expandable": {  
> "resolution": ""  
> }  
> },  
> "_links": {  
> "webui": "/display/PROD/Product?focusedCommentId=65635#comment-65635",  
> "self": "http://localhost:8090/rest/api/content/65635"  
> },  
> "_expandable": {  
> "container": "/rest/api/content/65591",  
> "metadata": "",  
> "operations": "",  
> "children": "/rest/api/content/65635/child",  
> "restrictions": "/rest/api/content/65635/restriction/byOperation",  
> "history": "/rest/api/content/65635/history",  
> "ancestors": "",  
> "version": "",  
> "descendants": "/rest/api/content/65635/descendant",  
> "space": "/rest/api/space/PROD"  
> }  
> },  
> \],  
> "start": 0,  
> "limit": 25,  
> "size": 2,  
> "cqlQuery": "(mention != 'anonymous' and type='comment' and created\>now(\\"-72h\\") )",  
> "searchDuration": 27,  
> "totalSize": 2,  
> "_links": {  
> "self": "http://localhost:8090/rest/api/content/search?expand=body\&cql=%28mention%20%21=%20%27anonymous%27%20and%20type=%27comment%27%20and%20created%3Enow%28%22-72h%22%29%20%29",  
> "base": "http://localhost:8090",  
> "context": ""  
> }  
> }


Tags: confluence-server

server
Not able to Create Child Page
Asked by PASUPULA REDDY:

Hi,

Not able to create the child page using rest api, posting JSON Code and error code below.please do the needfull.

Rest API Method Call: POST

JSON Code:

{  
"title":"MYPAGE",  
"space":  
{  
"key":"TST"  
},

"ancestors":  
\[  
{  
"type":"page",  
"id":28835843  
}  
\],  

"body":  
{  
"storage":  
{  
"value":"\<p\>This is a child page\</p\>",  
"representation":"storage"  
}  
}  
}

Error Code:405.

Regards,

Kulasekhar


Answers:
author: Dario B
body: Helo [@PASUPULA REDDY](/t5/user/viewprofilepage/user-id/3018152) ,

The body of the request looks correct to me (assuming that the space key and ancestor id are correct) and error 405 means "method not allowed" so I am not sure what is going wrong here (maybe calling a different endpoint that only accepts PUT requests?).

However, I have tested this against my instance and everything works fine:

```
curl -u <EMAIL-ADDRESS>:<API-TOKEN> -X POST -H 'Content-Type: application/json' -d '{"type":"page","title":"created using rest api","ancestors":[{"id":380665857}], "space":{"key":"QWER"},"body":{"storage":{"value":"<p>This is a new page created using REST API</p>","representation":"storage"}}}' "https://<NAME>.atlassian.net/wiki/rest/api/content"


{"id":"634617857","type":"page","status":"current","title":"created using rest api","space":{"id":380600321,"key":"QWER","name":...........
[...] }
```

Can you kindly run the same test against your instance (replace \<EMAIL-ADDRESS\>, \<API-TOKEN\> and \<NAME\> with the appropriate data) and paste the result in here removing the sensitive data as in above example?

Cheers,  
Dario


Tags: atl-adm

confluence-server

server
Installing Crucible/Fisheye on AWS EC2: Application links automajically use private IP, not public!!
Asked by jamesmiclee:

I installed Fisheye and Confluence on a trial licence on a Mac/Chrome Book and an EC2. I ran in to the same issue each time with application links. The link is determined automatically and it uses the private IP, not the internet facing one.

How should I get around this? There is an option on the confluence install - advanced settings - that let's you overwrite the hostname, but that only sets up one crowd link to jira. When I add more links in either jira, confluence or bitbucket, there is no way to overwrite the private ip. The field is greyed out on link create and there is no advanced option.

I tried setting the context in Crucible web server but that did not work. Is the answer to setup a reverse proxy? Is there a way to get the reverse proxy to fool the jira link creation in to using the internet facing address?


Answers:
author: jamesmiclee
body: Closing as unresolved.


Tags: confluence-server

fisheye-crucible

fisheye-crucible-administration

jira

server
how to enable the global activity in confluence?
Asked by Prasad Netaji N:

how to enable the global activity in confluence?


Answers:
author: Rilwan Ahmed
body: Hi [@Prasad Netaji N](/t5/user/viewprofilepage/user-id/3686350) ,

Go to admin settings --\> Manage apps --\> System apps and enable **Confluence Usage Stats** plugin  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/273297i7193EE9F95D3B67B/image-dimensions/159x119?v=v2 "image.png")


author: JP _AC Bielefeld Leader_
body: Hi

could you elaborate on what you mean with "global activity"?

Best

JP


Tags: confluence-server

server