youngmon/atlassian-qna huggingface dataset:
German "umlaute" ? ? ? ? not shown in Page Body
Asked by Bj?rn Eitmann:

The german "umlaute" shown with this picture "?"  
**In Email-Subject and so the Confluence Pagetitle they are shown right!**  
This ist the Testsite:  
Standardl?sung: L?sungskandidat: Nein ErzeugeL?sung: Nein Stammdatencheck: Inventar: Ansprechpartner: TE-REgepr?ft: Nein TE-Zieldatum: TE-Beschreibung: TE-Dauer: TE-Kosten: TE-Einsatz: Nein TE-Firma: ST-Veranstalter: ST-Faxnummer: ST-Kartenanzahl: ST-SKZ: ST-VNR: ST-Barcode: AnzahlRechnungen: PCAny: Nein KategorieAlt: Sonstiges Anh?nge:


Answers:
author: Theinvisibleman
body: Hi Beitmann,

May I know if your Confluence instance is using UTF-8? Or were you referring to the umlautes in an Email instead of a Confluence page?

comments: author: Bj?rn Eitmann
body: Yes. UTF-8. Is there a better encoding for that?


author: Brendan Patterson
body: Hi! Thanks for this report. Sorry I did not see it till just now.

I believe this is now fixed with the latest version 2.x+ of the [Send EMail To Page AddOn for Confluence](https://marketplace.atlassian.com/plugins/biz.artemissoftware.plugins.confluence.send-email-to-page)

Please have a look at my [internationalization tests on this page](https://artemis.atlassian.net/wiki/display/EMPLG/Support+for+international+characters)

I have also drastically reduced the price on the plugin :)

thank you!

comments: author: Brendan Patterson
body: The tests I conducted were straight "out of the box" versions of Confluence using the local embedded database. If you see problems please follow the link Stefan provided with a built in Confluence test to see if it is your database.


author: Stefan Kleineikenscheidt _K15t_
body: This might help:  
https://confluence.atlassian.com/display/DOC/Troubleshooting+Character+Encodings

comments: author: Bj?rn Eitmann
body: Is there an other plugin to get emails into a confluence page. "Send Email to Page Plugin" is not able to work with "German Umlaute" like ???.


Tags: addon-biz.artemissoftware.plugins.confluence.send-email-to-page

encoding
Enormously slow and unefficiend handling of external ICS calendars embedded in Team Calendars
Asked by Pawe? K.:

We are considering purchasing Team Calendars to visualize leaves of our teams that are currently managed JIRA (each leave is a separate task of a special type). As Team Calendars can't import multi-day events from JIRA, we created a script that extracts leaves from JIRA and serves them as events in the ICAL format.

Now, we'd like to subscribe to that ICAL with Team Calendars and present such a leave calendar in Confluence.

The huge problem we faced is the inefficiency of the Team Calendars. It's fast with small .ics files; for 20 events the page renders in about 100 miliseconds. When an .ics file contains 100 events then Team Calendars renders one month-view page in approx. 2 seconds - not so good, but let's call it acceptable. But rendering the calendar view from an .ics of 1000 events takes 40-60 seconds per one page! This means it's not usable... Moreover the processors goes red during this loading time.

To make sure it's not just a problem of our .ics file, we tested this with many public ICAL resources (including some from Google Calendar) and the problem is similar no matter the source.

Do you think we can do something with it? Have you noticed this problem before? Any solutions?

Thank you


Answers:
author: hsuhailah
body: This issue has been resolved. Customer moved the Confluence installation to a faster server and the page view loading time changed to approx. 2 secs for an approx. 1000-item ICS.


Tags: performance

team-calendars-for-confluence
Cannot edit pages after IE security patch update
Asked by Sandro Rabbiosi:

Hello,

after my company IT department installed the following internet explorer patch last week, my confluence instance is unable to save page edits or even install plugins.

Microsoft Security Bulletin MS12-063 - Critical - Cumulative Security Update for Internet Explorer (2744842)

No further changes to the default IE security settings were made, all users complain of the problem. The problem is not an issue on an unpatched IE or with Firefox.

The error message upon attempting to save a page edit: An error occurred when saving. You can copy your changes to the clipboardand then save them in a standard editor is an IE error message, the server does not seem to be involved.

Can anyone help with a possible fix? My confluence is currently dead in the water and users are getting quite frustrated.

<br />


Answers:
author: Amalia
body: Hi there,

It seems that this is not an IE issue, rather it's caused by a third-party plugin "Confluence InPlace Editor" . Please try to disable this plugin and see if the problem persists. You can also try to enable plugin safe mode.

Hope it works. Otherwise, please continue the discussion in the support ticket that you have submitted :)

Amalia


Tags: internet-explorer
Intermittent very slow performance
Asked by Amit Kumar:

Intermittent very slow performance.

Getting couple of exceptions too:

-- url: /wiki/plugins/macrobrowser/browse-macros.action \| userName: amit rithoria \| referer: <https://learn.adobe.com/wiki/display/Flex/Getting+Started> \| action: browse-macros

2012-10-17 23:37:55,912 ERROR http-10350-56 atlassian.confluence.servlet.ConfluenceServletDispatcher sendError Could not execute action

-- url: /wiki/pages/diffpagesbyversion.action \| userName: anonymous

------------------------------------------------------------------------

javax.servlet.error.exception: java.lang.IllegalArgumentException: Resource is not serializable: Key=com.atlassian.confluence.diff.DiffKey@70798027, Value=com.atlassian.util.concurrent.SettableFutu

re@9bf1da

javax.servlet.error.request_uri: /wiki/pages/diffpagesbyversion.action

------------------------------------------------------------------------

2012-10-18 00:01:00,458 ERROR scheduler_Worker-8 atlassian.core.task.AbstractErrorQueuedTaskQueue handleException com.atlassian.mail.MailException: javax.mail.MessagingException: Unknown SMTP h

ost: no.mailhost.adobe.com;

nested exception is:

java.net.UnknownHostException: [no.mailhost.adobe.com](http://no.mailhost.adobe.com)

<br />


Answers:
author: hsuhailah
body: Were you trying to compare page versions when you encountered the slow performance? If yes, increasing the timeout value might help with this task: <https://confluence.atlassian.com/display/CONFKB/Comparing+Page+Versions+Fails+Due+to+Timeout+Exceeded>

comments: author: Andy Brook [Plugin People]
body: I cant offer an answer, but I would say perhaps you have a DNS issue, or at least, a broken mailbox config, is your mailserver really 'no.mailhost.adobe.com'?
Search doesn't work
Asked by Stefan Prenner:

Hello,

I use confluence 4.2.1 and the search-funktion doesn't work anymore.

That means that i find old (deleted) pages and attachments, but not new one, which i had created 2 days ago.

Thanks.

Stefan


Answers:
author: RianA
body: If the reindex didn't work, please try to [rebuild index from scratch](http://confluence.atlassian.com/display/DOC/Rebuild+the+Content+Indices+from+scratch), as if the index file is broken it needs to be flushed from the startup.


author: Andy Brook [Plugin People]
body: Perhaps your index is broken, try re-indexing?

-- <https://confluence.atlassian.com/display/CONFKB/Searching+and+Indexing+Troubleshooting>
Can't create projects
Asked by Michael Brossart:

I am working with a team to move our organization to JIRA. My team mates have created 5 projects, and I am trying to create 2 more. When I try to create them, I get an Access Denied error (It seems that you have tried to perform an operation which you are not permitted to perform). I am in the Administrators and Users global groups.

I am following these steps:

* Select the gear in the upper right hand corner.
* From the drop down, select User Management.
* Select the JIRA tab.
* Select the + Add Project button in the upper right.
* This is where I get the Access Denied error.

Am I missing a permission or a step? My team mates cannot figure out why I cannot create projects.


Answers:
author: Bhushan Nagaraj
body: Hi Michael,

Pleas enote that in "OnDemand", to be able to create projects you need to have access to all applications in your site.

Documentation available here. Refer to the "Before you begin" section

<https://confluence.atlassian.com/display/AOD/Defining+a+project>

You can read how to manage application access here

<https://confluence.atlassian.com/display/AOD/Managing+application+access>


author: Michael Brossart
body: That was it thanks


Tags: cloud

jira-cloud

project
How to I Add an External user to a new Confluence Space
Asked by Steve Pogson:

Been trying to add an external user to access a single Confulence Space -- but I don't see a way to do it.

I've added the (external, non google) user, and I have granted that user permission on the confluence space, but when I login as that user, absolutely nothing appears.


Answers:
author: Abdoulaye Kindy Diallo
body: These [steps](https://confluence.atlassian.com/display/ONDEMANDKB/How+to+Restrict+Access+to+a+Specific+Confluence+Space+to+a+Particular+User) should allow you to Restrict Access to a Specific Confluence Space to a Particular User. This is an additional reading about [external user](https://confluence.atlassian.com/display/AOD/external+user).

comments: author: Steve Pogson
body: Thanks Abdoulaye, very helpful and worked well.


author: Mike Jones
body: I'm running into the same issue. My external user can access JIRA, but not the Confluence Space. I don't have appropriate permissions to view the "Steps" you've listed Abdoulaye.

Thanks!


author: Koral Ilgun
body: Neither of the above links work for me.


Tags: cloud

confluence-cloud
Windows Server or CentOS?
Asked by jiraguy:

Is there an advantage to using CentOS over Windows for my JIRA/confluence servers O/S or would it work fine with either?

Cheers!


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It would work fine on both. You can select the one you or your company is more comfortable with.

See <https://confluence.atlassian.com/display/JIRA/Supported+Platforms> for the list of supported platforms.


author: LuizA
body: From Confluence side is the same thing, if you need to check what is supported for Confluence in terms about platforms you can check this another link (very similar to the one that was posted but for Confluence):

<https://confluence.atlassian.com/display/DOC/Supported+Platforms>

In addition, just a comment about my experience with Confluence I have used for 1 year with Windows and no problems, now I'm using with Linux and everything is working pretty good, Confluence is awesome.

Cheers,

LJ.


author: Nic Brough -Adaptavist-
body: You should use which ever your organisation is most familiar with to be fair.

I'd always choose CentOS over Windows myself, because it's better supported, far easier to configure and maintain, cheaper, faster and more stable. I've never had significant OS related problems running Atlassian software on Unix based machines, but wasted vast amounts of time trying to run them on Windows boxes (not because of the software, the faults were invariably down to Windows problems, configuration or bugs).

But,that's just my experience. If you're a Windows server oriented organisation, it probably isn't worth a huge battle to try something new, especially if you've got server experts you can ask the difficult questions of (just don't let them say "it must be the software" - it rarely is)


Tags: jira
Change layout for a single page?
Asked by Karie Kelly:

As with many customer facing docs, especially training materials, often there is a need to change the page layout from portrait to landscape for specific pages for easier readability.

How can we control, that upon export of that page, that is always print landscape instead of portrait without changing the layout for all pages in the space?


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Hi Kalynn,

I'm afraid that changing page layout is not possible in Confluence OnDemand, as this is part of the restricted functions:

- <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>

But I believe that when printing the page, you might change the printer properties to print the pages in a londscape format, but that has to be done from the printer properties and not Confluence.


Tags: cloud

confluence-cloud
Embedded Flash File Error
Asked by Daniel Drahnak:

After attaching a Flash file (.swf) to my page, and then configuring the Multimedia macro to play the file, I receive the following error in a black boxed frame where the video should appear:

"We are unable to connect to the content you've requested. We apologize for the inconvenience."

I'm attempting to do this in Confluence 4.2.

Any ideas why this might be?

Thanks!


Answers:
author: PeterKoczan
body: You could try [clearing the plugin cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) as there is a slight chance that the corruption of it is somewhat related to the problem.

However, I suggest that you open a support ticket at <http://support.atlassian.com> so that the case can be investigated, since this seems to be a specific problem in your instance and we would need additional information to get a proper solution.

There is a bug report that could be related, but this has to be verified based on logs/version numbers/local configuration: <https://jira.atlassian.com/browse/CONF-23268>

Cheers,

Peter

comments: author: Daniel Drahnak
body: Ok I will do so. Thanks again.


author: Werker
body: We are getting ready to upgrade from 3.5 to the latest, but Daniel's issue is the same we are having. This is a top hit via google search. I am going to try various approaches to using the widget connector (I wish Daniel had elaborated) but I think I know what the issue is that is causing this. I am sadly corporate inhouse so I have to hack everything... and hacking this as a POC will convince the largest healthcare IT company in the country to "upgrade" and fully commit (bigger than facebook $$$). I am very thankful for the last paragraph as I waste an entire weekend threading through code :)

comments: author: Werker
body: If you look at the Atlassian help and demo files inside the documentation files, everything except for google wrapped content fails. It is actually important for Atlassian to explain this, so that, my company can give them millions of dollars for enterprise licensing.


author: PeterKoczan
body: Hi,

This could be related to the flash file itself. Is it a video or more likely an application that tries to embed content from external source?

Regards,

Peter

comments: author: Daniel Drahnak
body: Thanks Peter. I replaced my flash file with the [ninjas.swf](https://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content "ninjas.swf") flash file that appears on the Confluence Embedding Multimedia Content Help page. This Flash file plays without issue in either IE or Chrome when I run it locally.

When I attach this flash file to a page and use the Multimedia macro to display it on the page, it appears as a white box with a thin gray line on the right edge in IE. In Chrome, I get a "No plug-in available to display this content".

I can also use the widget connector macro to display Flash content in either browser without issue.

The only problem occurs when I attach a flash file to a page and use the Multimedia macro to display it on the page.


Tags: error

flash
Can we safely use developer license generated from our production cluster license on a standalone dev server
Asked by Doug McLean:

We recently upgraded our production and QA environments to a Confluence Cluster configuration with 2 nodes. We need to renew the license on our development server, which is running on a small VM, not clustered. When applyiny the dev license I generated at my.atlassian.com,for this SEN, I get a warning message that the Confluence software is not the clustered edition, and it tells me to download and install the clustered edition. Is it safe to ignore this warning, or do we need a separate license for the standalone dev environment?

Thanks,

Doug McLean


Answers:
author: SimonS
body: Hi Doug,

The licenses are not compatible. You'll have to set up your development server to be clustered as well I'm afraid.

-Simon


Tags: data-center

licence
Is it possible to create a "publically visible but unlisted" page in Confluence?
Asked by Marcel_R__Ackermann:

Hi. I'd like to create an page in Confluence which is at the same time:

* visible for anonymous (non-logged-in) users if they happen to know the URL, but
* listed in neither page lists/trees nor search results nor whatever listing mechanism Confluence supports.

Is this possible?


Answers:
author: SarahA
body: Hallo Marcel

Yes, it's possible. You can create a special space for such pages, and mark the space as "Archived". See the docs: <https://confluence.atlassian.com/display/DOC/Archiving+a+Space>

Space archiving is available in Confluence 4.3 and later.

To make the page not appear in the left-hand nav panel for the Documentation theme, and to ensure it isn't listed as a child page of any other page, you can add it at the root level of the space. Choose "Browse" \> "Pages" and add the page there.

The page will appear in Google search results, but not in Confluence search results, dropdowns, etc.

The permissions of the space and site will determine who can see the page, provided they know the URL.

Cheers, Sarah

comments: author: Marcel_R__Ackermann
body: Thanks, I will try that. (Unfortunately I have to upgrade Confluence first.)


author: Jorge
body: Hi Sara, could you help me? I did what you recommended but no result.

I marked the space as **archived**, created the page and logged out. Tried directly the URL to the page and it still asks me to sign-in.

Does it mean that for this to work I need to grant Global Access for anonymous users? But that would mean that the anonymous users see the dashboard and other thing. Is ther an alternative to that?

![](../../upfiles/Capture_131.PNG)


author: Marcel_R__Ackermann
body: Hi Jorge.

Yes, I had had to grant Anonymous Access with at least view permissions (and any other action -- like comment -- you want to allow for anonymous users).

Also, please mind that you have to run at least Confluence 4.3 or later.

I did as Sarah stated and it works pretty well. For me, edits do not show up on the Confluence Dashboard.


author: Jorge
body: ok, but then its clear. For our purposes, we din't want to grant access to anonymous since we don't want people to see the activity stream unless they sign up. But now I see that we can also have that as long as we make all the spaces not viewable for anonymous.

Thanks!


Tags: anonymous
How can I achieve this effect in Confluence
Asked by brian briggs:

Hi, can you tell me how easy it would be to achieve image replacement on mouse over as in the text under the right eagle in the site below:

<http://www.cambridgeincolour.com/tutorials/camera-lenses.htm>

Many thanks,

Lee


Answers:
author: brian briggs
body: Thanks Simon. How easy do you think it is to achieve in the download version?

comments: author: SimonS
body: Very easy, although you will have to use straight HTML/JavaScript to get the proper effect.

Have a read about the HTML macro: <https://confluence.atlassian.com/display/DOC/HTML+Macro>


author: brian briggs
body: The problem is I am not very savvy with scripting...


author: SimonS
body: Hi lee,

This isn't possible in Confluence OnDemand I'm afraid. The example you gave is possible in the download version of Confluence, but since Confluence OnDemand does not allow the HTML macro for security reasons you won't be able to get the effect in OnDemand.

-Simon


Tags: cloud

confluence-cloud
A way to show a link to the source of an included text block on the destination page?
Asked by Alexander Hildebrandt:

Hello all,  

do you know a way in confluence to show on a destination page, that is the page where text was included with the excerpt or multi-excerpt macro, where this text has its origin. a Small text or link to the category and/or space near the point where the included text starts on the detsination page.  

I hope, you understand what I mean as English is not my first language, sorry.  

Best regards,  

Alex


Answers:
author: SimonS
body: Hi Alex,

I'm afraid that this isn't built into Confluence. It may be possible to get this functionality through custom coding, but you could also file a feature request for it.

<https://jira.atlassian.com/secure/CreateIssue!default.jspa>

Sorry for the bad news :(

-Simon
Table of Contents links not working when included using Include Page macro
Asked by Tracy Carbery:

I use {include} page macro quite a bit. however when i have a Table of contents on the page, the links don't work on the page where the TOC are included. Is there a workaround, but would like to retain the TOC, and not include an just excerpt of the page to omit the non-working TOC links...

here the details:

1. Create a new confluence page

2. Use Table of Contents macro to summarise page contents in this new page. save.

3. Create 2nd confluence page.

4. Using the include page macro, include the new page in this 2nd confluence page. save.

4. Selecting an entry from the Table of contents links list on the 2nd confluence page does not go to the relevant section of the page with the include, or the the original page containing the TOC. the TOC links on the 2nd page do nothing.


Answers:
author: Karl the Pagan
body: I had a similar problem and got here via Google. I wanted to reference a toc which referred to the original page using excerpt-include.  

I found the "Absolute URL" section in the toc macro very helpful in that case.


author: Aleksandr Paren
body: Hi, this situation very bad for us. Because the issue can be reproduced without Style Macro. We are not using it and TOC doesn't work. This is applicable for the page from the old pages editor and newest.


author: LuizA
body: Hello Tracy,

To better analyze this problem that you're experiencing I would suggest you to raise a support ticket at our [Support.atlassian.com](http://Support.atlassian.com), so we can better investigate and reproduce this behaviour to see which options we have in order to solve this.

Best Regards,

LJ.

comments: author: Tracy Carbery
body: Hi,

this seems to be already reported in <https://jira.atlassian.com/browse/CONF-26969>, in Confluence 4.3.2 (I am using 4.2.8).


Tags: table-of-contents
Part Permission in pages
Asked by Heiko Hemminger:

Hi

I want to create a page. In this page user A should see everything. User B should see only 50% of it.

I couldn t find how this issue could be solved.

Is there a possibility to do it?


Answers:
author: Renjith Pillai
body: A workaround that we use is that create a page which has permissions only for person A, and the main page will have permission for both person A and B.

In the main page, do an {include} macro of restricted page. With this the person B will only see the common content.

Also do note that when person B opens the page, it will show an {include} macro error since person B cannot see the same. To prevent that from happening, add the {include} part in an {expand} macro. For an example see <https://confluence.atlassian.com/display/GHKB/The+tail+end+of+the+GreenHopper+Global+Rank+is+missing>


author: Dobroslawa Wierzbicka
body: Hi Hemme,

User restrictions (Tools \> Restrictions) only apply to pages as a whole. If you want to make some content only visible to specific users, you will need a separate page for it.

Cheers,

Dora


Tags: cloud

confluence-cloud