youngmon/atlassian-qna huggingface dataset:
How move a card on a tactile screen of a PC Desktop without the mouse but the finger (or stilet)
Asked by jl_FLY:

when you use a smartphone, it's easy to touch the screen and move a card (if you put your finger in the center of the card). But if you want to do the same on a tactile screen on a PC, it doesn't work. even if you touch in the center, you can only open the card...

It works well and it's easy with a mouse, you clic, and you drag \& drop the card, but if you want to do the same thing, directly on the tactile screen of the computer : no solution...

does any one has a solution ?


Answers:
author: Iain Dooley
body: [@jl_FLY](/t5/user/viewprofilepage/user-id/3911761) it will be possible but it just depends on how the tactile screen implements dragging of items. This isn't really a Trello feature, but a feature of the tactile screen's implementation as a pointing device.

comments: author: jl_FLY
body: thank you for your answer. but as it works on a smart phone what ever the screen is and brand , may be a specific developmment from trello could solve the problem ? HAve you already noticed that on a PC with tactile screen ?

in fact I don't know how to solve this on a PC tablet using windows 10...


author: Iain Dooley
body: [@jl_FLY](/t5/user/viewprofilepage/user-id/3911761) the difference is that on iOS and Android it's running a native app, not a web app. I'm pretty sure the drag and drop doesn't work in the web application on mobile web browsers. If you're using a Windows 10 tablet PC, then you're using a standard web application but you're using a touch screen as a pointing device. You might find some settings that will change how dragging works, but this isn't something that Trello needs to fix, it's probably just a configuration issue, but I'm afraid I can't help because I don't have any experience with the platform you're using.


author: jl_FLY
body: Thank you for this answer. But I' m not using the web application but the downloaded Trello application on the pc. On that application you should/ could do some thing to solve this, it would be really great for pc users with a tactile screen !!

thanks a lot


author: Iain Dooley
body: [@jl_FLY](/t5/user/viewprofilepage/user-id/3911761) okay well if you think that there's a bug with this rather than a problem with how you have the surface configured, then I'd go back to trello.com/contact, go through the various automated steps and send Trello an email with your OS version and make sure they know you're using the windows desktop app.


Tags: touchscreen
how do I print the session 3 handout? I am having problem navigating in trello.
Asked by lucila_salomon-khan:

I have a handout to print trello and I can not open it nor print it.

luchie22@gmail.com


Answers:
author: Iain Dooley
body: [@lucila_salomon-khan](/t5/user/viewprofilepage/user-id/3970823) you might need to get familiar with the basics of Trello:

<https://trello.com/en-AU/guide/trello-101>
I'm not seeing a bell notification in my Trello app on my iPhone 6.
Asked by Curtis_Rittenour:

A friend with an iPhone X and larger screen sees a bell, but even when I click the three dots next to the spyglass, I still don't see a bell. On my desktop version of Trello, I see a red bell on the card itself. Am I missing a setting on my mobile phone?


Answers:
author: Iain Dooley
body: [@Curtis_Rittenour](/t5/user/viewprofilepage/user-id/3970729) Yeah I don't see that notification menu in boards on my iPhone SE but I do see it on the iPad, there's obviously a screen size cut off.

To see your notifications menu on smaller screens you need to exit the board and tap the red bell at the bottom of the screen.

comments: author: Curtis_Rittenour
body: Thanks!
How do I get a job number to automatically update when creating or copying a new card
Asked by Claire_Ashton:

When I create or copy a new card I want the job number to automatically update.

Is there a way to do this?

Thanks

Claire in Marketing


Answers:
author: Iain Dooley
body: [@Claire_Ashton](/t5/user/viewprofilepage/user-id/3968881) there's no automated job number, but every card has a short ID which you can access via a Butler variable, for example:

![2020-06-17 at 10.15 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/99299i62FA30DC5CC5DE67/image-size/large?v=v2&px=999 "2020-06-17 at 10.15 pm.png")this isn't a particularly memorable job number, but you could always just refer to it using the first or last 3 digits, for example if the card id comes out as "95g2iwrH" you could just call that job 95g.

I don't think you'll be able to do it with Butler, but this Trellinator function would for example find the maximum job number on the board and add 1 to it and set the created card title to append a job number in the format "#X":

<https://gist.github.com/iaindooley/97adc91a07451576cbc62bbf523611ab>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Claire_Ashton
body: Thanks for the help!


author: milynnus
body: I am pretty new to Trello in terms of Butler and Power UPS as well but played a bit with it from an automation perspective to know enough using the scripting platform and py-Trello library. The scripting platform has a simple way to trap events on the board like card movement (updateCard actually since the change is the list) or createCard. So once you can do that you can do many things including generating a reference number. I used random number for generating food orders on a Trello. What all this mean is some programming is needed.   
others in the community can probably share with you an easier way. But I realised that to do transaction type of use case with Trello you will need some coding and some automation platform that works well with Trello.

comments: author: Claire_Ashton
body: thank you for your feedback much appreciated
Set Workday/Hours in Trello?
Asked by Meteena Watson:

Hi, Is anyone aware of a way to set work days/hours in Trello that will automatically adjust due dates or notify if a due date falls outside of work hours?


Answers:
author: Iain Dooley
body: [@Meteena Watson](/t5/user/viewprofilepage/user-id/3894294) there's a way to use Butler to determine that a due date is set on a card on a work day, but no way to determine that a due date is set \*not\* on a work day :S

This Trellinator function would detect when a due date is added on a weekend and set it due to the following Monday:

<https://gist.github.com/iaindooley/06f8c65d2c443ed7d06b9b7cd2eac767>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Meteena Watson
body: Got it, I'll take a look! I appreciate the response, Iain.


author: Shlomit Yzhaki
body: How do i set that my workings days are from Sunday to Thursday and how do I set my holidays that wont be counted?


author: milynnus
body: <https://community.atlassian.com/t5/Trello-questions/Trello-Changing-Weekdays-Settings/qaq-p/1259980>  

alternative if all else fail is to trap card changes including addition and automate the process with some coding or Low-code system.

Did on with food delivery. A bit tricky to make sure time is adjusted correctly depending on time zone. Trello is on UTC

comments: author: Meteena Watson
body: Ok, I appreciate the input, thank you! We'll explore it.


Tags: due-date

workday
Trello Mac App - dragging makes current window disappear
Asked by Mark C:

This is hugely frustrating - when I'm 'in' a card on Trello (i.e. have it open in the Mac app), and move the whole Trello window (by dragging the top bar), the open card closes automatically, meaning I have to search for it again amongst a sea of cards on my board. It's common to have to move the app around my screen, or resize it etc, so having the active card vanish each time is annoying to say the least. Will this ever be fixed?


Answers:
author: Iain Dooley
body: [@Mark C](/t5/user/viewprofilepage/user-id/2794280) you can submit this to the Trello team by going back to trello.com/contact and going through to ask trello support (you have to go through an automated thing first).

However in the meantime, you can get back to the card you were working no using the keyboard shortcut Cmd+\[
can I have different subscription levels?
Asked by Protect Yourself N95:

can I have different subscription levels i.e free for admin but paid subscription for sales?


Answers:
author: Jack Brickey
body: No this is not possible. When you move to paid you must pay for all users on that instance. Now you could consider having two completely independent instances where one is free and the other not. But you can't connect the two.


author: Iain Dooley
body: [@Protect Yourself N95](/t5/user/viewprofilepage/user-id/3970667) upgrading to Business class is done at a team level. You only pay for team members or multi-board guests, so your options are to either limit the sales team to being members of only one board, or have a separate, free team for sales and don't add the sales team to boards in the admin team.


Tags: subscription
Using labels for Trello with Slack
Asked by Matt:

I'm trying to set up the integration between Slack and Trello, to notify specific slack channels based on activity on a single board. But I want to notify different slack channels based on the labels applied to a card. I.e. only notify channel Foo when a card labeled Foo changes state.

Right now every channel I use the integration with gets all notifications, and it doesn't seem possible to filter by label.

Has anyone been able to solve this?

Thanks in advance.


Answers:
author: milynnus
body: ![Screen Shot 2020-06-17 at 9.38.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/99235i1CABB695CB7754A9/image-size/large?v=v2&px=999 "Screen Shot 2020-06-17 at 9.38.45 AM.png")Would love to work on this integration with Slack on the platform I am using. I know that there is a slack module but just cannot get myself into slack as I am working with any company using slack. This platform can easily monitor board / card activities so it is matter of integrating with Slack.

Share with you a picture of the Slack module. Looks like it can target a specific channel.![Screen Shot 2020-06-17 at 10.00.10 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/99238iD20674A9D3E77D70/image-size/large?v=v2&px=999 "Screen Shot 2020-06-17 at 10.00.10 AM.png")

Filter by labels will probably need some coding but should not be difficult with py-Trello
How secure is it to link Google Drive to Trello?
Asked by Angela Anderson:

Anyone have any concerns about linking their Google Drive to Trello? Anyone have any security information about that?


Answers:
author: Iain Dooley
body: [@Angela Anderson](/t5/user/viewprofilepage/user-id/3970423) The only concern would be for example if your password was weak and you had no two factor authentication in Trello, but you had a strong password and two factor authentication in Google. I personally use Google to login to Atlassian so my Atlassian/Trello account is protected by the same 53 character password and 2 factor authentication as my Google account so it's pretty secure. While other 3rd party power ups could see google links on cards and so on, they wouldn't have access via your API token to Google Drive.
How can you get someone at Trello to answer a question?
Asked by Lori_Jerome:

Hi,

I had a question and went to use chat. I'd already searched the boards and google and my question was not answered. How can I go to chat directly and ask a question and get it answered quickly? Is that possible or NOT? I am having a problem with a free account and a board is closed. I am not an admin on the board, no one here seems to be but the help info here says on a free account everyone is an admin but I am not according to trello. How did the board get closed and how can we reopen with no admin and how long until someone will answer this question?


Answers:
author: Michael Pryor
body: RE: getting in contact to support - after you look for your answer in the chat help, there is a button at the bottom that says "Contact Support" you can use.

On the closed board and admin - everyone is the admin of the team (which controls who belongs to the team). It does not make everyone admins of every board (you still control who is on which boards and you can have private boards).

If the board is closed, then someone who was the admin on the board closed the board. You can't reopen the board unless you are the admin of the board.

comments: author: Lori_Jerome
body: Perfect to know. But it seems that you have to pay to be an admin.
Is it possible move cards using email?
Asked by Diego Fran?a do Nascimento:

I can create cards using email, but I would like move this card using emai. Is it possible?


Answers:
author: mustafa sener _Hipporello_
body: As far as I know, it is not possible. But, I am curious about your use case. Why do you want to move via email?

comments: author: Diego Fran?a do Nascimento
body: I want to create a management panel in trello, where the supervisor can see all the tasks of his employees. my workflow system has a function for sending emails, so if trello accepted this type of operation, I would automate more easily, at each end of activity, I would go via email to move the card to another table in an automated way .
Is there a way to backup Trello boards on internal server?
Asked by Claire Green:

We would like to have a redundant backup of our trello boards elsewhere than the cloud for data security/management best practices reasons.

Is there a way to do that? Any recommended strategies?


Answers:
author: Dan Crosby
body: If in Trello you choose Menu - More - Print and Export then you can export your Trello board contents in JSON to save and back up locally. I'm not sure if this could be used to automatically restore a board, but at least the data would not be completely lost in the hypothetical worst case scenario.

comments: author: Claire Green
body: Thank you Dan! I appreciate it. Will investigate! Claire


author: Iain Dooley
body: [@Claire Green](/t5/user/viewprofilepage/user-id/3970386) [@Dan Crosby](/t5/user/viewprofilepage/user-id/3970434) you can also automate this with Google Sheets:

<http://www.littlebluemonkey.com/blog/automatic-trello-backups-using-a-google-spreadsheet>

Using Google Backup and Sync would also allow you to keep a local copy of this. Still doesn't do restore, but at least you don't have to remember to back it up.


author: Claire Green
body: I just was shown this by a colleague

One can export to JSON but no way to import the info back. (Though one could search for lost info and manually restore it piecemeal.)

This service works both ways. Still in beta though.

<https://rewind.io/backup/trello/>

comments: author: Dasha Shakov
body: Hey Claire!

So happy you found us. Rewind's [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) Power-Up runs daily, automated backups of your Trello boards, lists, cards, and more. You can also run a backup any time if your team is making a lot of changes to a board or testing a new Power-Up.

Should you wish to restore a board back to a previous version, you can swiftly do that in the Rewind Vault.

With our product, you don't need to worry about exports and imports -- everything is automated and you can recover data on-demand as you need.

If you have any questions, please comment here or send me an email at dasha@rewind.io.


author: Jeremy Wong
body: Hi [@Claire Green](/t5/user/viewprofilepage/user-id/3970386)

I've developed a solution that both backs up and restores Trello boards. Am I able to discuss this with you over email initially to get your feedback/thoughts?

Cheers,

Jeremy


author: wesesq
body: It looks like there is a Power-Up called Board Export that allows exporting of Boards/Lists in various formats. The formats are of varying utility in reconstructing data should that be necessary, and they don't appear to necessarily include all Board/List information, but you may be able to at least get up and running with the export--and the formats are definitely easier to read than JSON.


Tags: backup

security
Set up a second username for myself on ipad, I then deleted the wrong username on PC
Asked by Geoff Stanbridge:

Hi, Set up a second username for myself on ipad and deleted it from the board. Doh! I deleted the wrong username. When I try to correct it by removing the 1 off the end it states "user name taken" Now I cannot access my board, any ideas?


Answers:
author: Iain Dooley
body: [@Geoff Stanbridge](/t5/user/viewprofilepage/user-id/3970128) can you describe what you mean by "set up a second username"? I don't really understand what steps you went through here.

comments: author: Geoff Stanbridge
body: Hi, sorted it. Just got a colleague to invite me again. Doh!
Is there a way to get the useful notifications back?
Asked by Michael Jennings-Offen:

So, I just updated to 2.11.7 today and this update strips the synopsis out of my notifications and replaces it with this generic waving hand, and "you have X new notification\[s\]" which is super useless if I'm trying to ignore unimportant notifications (cards being moved etc) while getting work done. Is there a way to get the synopsis notifications back? This is a nasty little productivity killer.

![Screen Shot 2020-06-16 at 12.09.00 PM.png](/t5/image/serverpage/image-id/99162iD1C04271DDD40DD5/image-size/large?v=v2&px=999 "Screen Shot 2020-06-16 at 12.09.00 PM.png")


Answers:
author: Iain Dooley
body: [@Michael Jennings-Offen](/t5/user/viewprofilepage/user-id/3602474) is this in the mac desktop app? I haven't seen this behaviour, but I would recommend going to trello.com/contact and submitting this to the Trello team, this is the community forum so we can't make any changes to the platform.

comments: author: Michael Jennings-Offen
body: yes desktop app. thank you [Iain](/t5/user/viewprofilepage/user-id/1416112)! I will do that.
How to join Microsoft CSPP trello board?
Asked by Swaminathan_Ganesan:

How to join Microsoft CSPP trello board?

I have a dev.onmicrosoft.com ID or my organsiation mail id.


Answers:
author: Iain Dooley
body: [@Swaminathan_Ganesan](/t5/user/viewprofilepage/user-id/3970124) you will need to be invited to a board unless you're a member of the team that board belongs to. Can you contact one of the board's administrators?

comments: author: Swaminathan_Ganesan
body: thanks, any idea on how to get to them. any link to access the admin page of Microsoft CSPP will be much helpful


author: Iain Dooley
body: [@Swaminathan_Ganesan](/t5/user/viewprofilepage/user-id/3970124) No idea :)
I added a team member to my board & I verified that he is listed. He received the following error:
Asked by Debra Domeyer:

![1E834A97-CE04-40EA-999D-D83955FCFB1F_4_5005_c.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/99161iE9329DD051DBBA1D/image-size/large?v=v2&px=999 "1E834A97-CE04-40EA-999D-D83955FCFB1F_4_5005_c.jpeg")


Answers:
author: Iain Dooley
body: [@Debra Domeyer](/t5/user/viewprofilepage/user-id/3970110) Trello has lots and lots of users, if you invited this team member to the board by name or username, it's possible you invited the wrong account. Did you invite them using their email address? If so, are they perhaps logged into a different Trello account other than their main account?


author: Jack Brickey
body: hi Debra, welcome to the Community. Do they have Browse permissions in the project? Project settings \> permissions \> browse...what roles are listed and more importantly is the user in one of the roles? Also, check that the link is accurate. See if they can find the board by clicking in the search box at the top and entering the name of the board.
Does somebody know how to fuse boards from 2 different emails (acc's)?
Asked by angeliquepershon:

I have two acc's [@Alen](/t5/user/viewprofilepage/user-id/1884364). On the first acc, I have only 2 boards and on the other acc, I have more than that. Is it now possible to fuse those boards so that I only have one acc?   
Is it possible 'to copy' the board or to move/shift the boards to the other acc?

I am more than happy if someone knows the answer!

Enjoy the sun!


Answers:
author: Dan Ivory
body: Hey [@angeliquepershon](/t5/user/viewprofilepage/user-id/3970079)

There is a good guide and a handy transfer tool you can use detailed in this article.

<https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account>

Hope that helps,

Dan
Multi groups
Asked by Amministratore 2:

Hi,

is it possible to be a Business Class administrator of multiple groups?  
If Yes, as an administrator of several groups, can I move from a bulletin board of a work Group "A" a list to another bulletin board of a different Group "B"?  
If yes, how can I proceed using the rules?

Thanks


Answers:
author: Iain Dooley
body: [@Amministratore 2](/t5/user/viewprofilepage/user-id/3930510) yes you can be an admin on multiple teams, yes any of those teams may be upgraded to business class, you can move lists between any two boards you're a member of regardless of which team they belong to:

<https://help.trello.com/article/806-moving-cards-or-lists>

I'm not sure what you mean by "using the rules"


Tags: group
Adding Files from Android Device to Existing Trello Card
Asked by David Ostrov:

Many of the files we capture for are on a mobile/android device. Our android (LG) phones allow us to create a Trello Card from a file. However, we can't seem to find a way to add a file to an existing Trello Card.

We have found a workaround, but it's ridiculous. We can add files to Trello and then cut and paste the links between cards.

There has to be an easy remedy for this problem. Let me know

David


Answers:
author: David Ostrov
body: I just figured it out. Its a feature on the phone. You can navigate from different file types and attach. Wasn't obvious, but it's there.
How do you view/delete rules?
Asked by Robin Cassell:

Hi, I must have created a rule (?) that automatically adds an item to a checklist when my Add Checklist button that I created is used. I would like to delete this rule.

I created a button using butler called Add Checklist and when I click on this button a checklist is added with a first to-do item called "Create an RTC issue". I must have done this while I was playing around and now I'd like to get rid of this particular rule.

I tried deleting the button and re-adding it in Butler with a DIFFERENT name and it still creates the To-Do item whenever I use this card button.

It seems to be a rule I think....?

How do I get rid of this?

Thanks!

Robin


Answers:
author: Iain Dooley
body: [@Robin Cassell](/t5/user/viewprofilepage/user-id/3969949) buttons and rules are in 2 different spots, so you might need to delete the rule that is set to add this default checklist item. Or maybe one of your team set that rule up ... ?

You might also get some mileage out of reviewing the command log to see what's actually running, and checking the boards activity menu to see which account is being used to take the actions.

comments: author: Robin Cassell
body: Hi, thank you for your response.

1 - this is a private board - I am the only person with access

2 - How do I find which rules are defined?

3 - How do I check the activity menu and command log?

THANKS AGAIN!


author: Iain Dooley
body: [@Robin Cassell](/t5/user/viewprofilepage/user-id/3969949) Answers to 2 and 3 below:

![2020-06-18 at 11.42 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/99469i899A37987F6C375A/image-size/large?v=v2&px=999 "2020-06-18 at 11.42 pm.png")![2020-06-18 at 11.43 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/99470i70144D8DBD762F07/image-size/large?v=v2&px=999 "2020-06-18 at 11.43 pm.png")