youngmon/atlassian-qna huggingface dataset:
Is it possible for me to create a rule that will take my completed tickets and attach to accounts.
Asked by Gary Boshell:

In my workflow I have cards that are for Accounts. If one of those accounts call in with a issue we create a ticket. In that ticket we create checklist for items that need completed to close the ticket . I would like that activity to be attached to the account cards activity log on that account card.


Answers:
author: Michael Pryor
body: Can you make some screenshots or a recording? I'm not sure I follow.   

If you are saying that you want the checklist items on the Trello card to be recorded in the activity Im pretty sure they are but we only show a subset of activity on the back of the card and there isn't any way to change this.


author: Gary Boshell
body: That answer is correct Thanks.

I was able to figure it out. I took my workflow and used labels and automation to move cards back in fourth through the workflow progress. You just have to set up the triggers.
Billing question
Asked by Rakesh Edavalath:

If I upgrade from my current "Free" to "Standard" plan, and if I want to go back to free plan after 1 month, is it possible?


Answers:
author: Brant Schroeder
body: Rakesh,

You can move between plans. Here is how to.

To change your current Bitbucket plan:

* Open your Workspace settings by clicking on Your profile and settings avatar \> the name of the workspace, and then click Settings in the left sidebar.
* Select Plan details under Plans and Billing on the left panel.
* Click Upgrade plan or Change plan.
* On the Bitbucket Cloud plans page, click the Free, Standard, or Premium button for the plan you want.
* On the Enter your billing details screen enter the required information.
* Click Purchase.

comments: author: Rakesh Edavalath
body: Thank you!
How we can migrate Bitbucket from on-prem infra to the cloud ?
Asked by Dhouha Melki:

Hi,  
We are working on building a plan for migrating Bitbucket from on-prem datacenter to the cloud ( AWS infrastructure or any other cloud provider...)

We need to find the best solution and the suitable architecture for the migration.  
Could you recommend alternatives for that?  
For the Database migration. How we can do that safely without losing data?  
Any recommendation could help.

<br />

Thanks


Answers:
author: Daniel Eads
body: Hi [@Dhouha Melki](/t5/user/viewprofilepage/user-id/4190121) , welcome to the Community!

For starters, we do have some resources that will be useful:

* [AWS Quickstart for Bitbucket Data Center](https://aws.amazon.com/quickstart/architecture/bitbucket/) - our official template for creating a Bitbucket Data Center environment with recommended sizing in AWS. There is a [27 page document](https://aws-quickstart.s3.amazonaws.com/quickstart-atlassian-bitbucket/doc/bitbucket-data-center-on-the-aws-cloud.pdf) describing this environment, as well as information on modifying the template as you need for your own organization's sizing.
* [Atlassian's officially provided Bitbucket Data Center Migration tool](https://confluence.atlassian.com/bitbucketserver/data-center-migration-957497834.html) can help you export/import all the data from your on-premise environment to another Bitbucket Data Center environment. This uses application-level methods (the REST API) to copy data - you won't have to fiddle with the database directly. The two caveats with the migration tool:
  * Git LFS objects need to be copied manually (these would be on your shared filesystem)
  * Marketplace app data is not included with the tool - you will need to contact the publishers of any apps you have installed about migrating data

I'd start with those two items - you may find that's all you need to get going! I'm happy to answer more questions here as well. If you find that you need a significant amount of help, I'd also recommend [searching our Partner directory](https://partnerdirectory.atlassian.com/) for a partner who has experience with Bitbucket \& Migrations. These specialists can be contracted to assist with or even fully handle a migration if you need.

Cheers,  
Daniel

comments: author: Dhouha Melki
body: Hey [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694)

Thank you for your reply. It is really helpful.

Regards,

Dhouha


Tags: bitbucket-server

migration-customer-care

server
unable to retrieve pull request from jira
Asked by Naidu:

one of my user unable to retrieve pull request from JIRA can how o i fix it for him


Answers:
author: Brant Schroeder
body: Welcome to the community.

To create a pull request, the user needs to have made some code changes on a separate branch or forked repository.

1. From the open repository, click + in the global sidebar and select Create a pull request under Get to work.
2. Fill out the rest of the pull request form. See the screenshot below for a description of each field.
3. Click Create pull request.

Can you confirm that they are following the proper steps.
unable to retrive pull request from JIRA
Asked by Naidu:

one of my user unable to retrive pull request from JIRA how do i set it for him


Answers:
author: Brant Schroeder
body: [@Naidu](/t5/user/viewprofilepage/user-id/4189492) - This looks like a duplicate. Please see my answer here: <https://community.atlassian.com/t5/Bitbucket-questions/unable-to-retrieve-pull-request-from-jira/qaq-p/1553565>
How to disable Git LFS on Bitbucket Cloud
Asked by Ian Day:

There's an option to just turn off Git LFS support on Bitbucket Server, but not on Cloud.

How can we do this?


Answers:
author: Theodora Boudale
body: Hi [@Ian Day](/t5/user/viewprofilepage/user-id/1832908) ,

I'm afraid that at the moment there is no such option available in Bitbucket Cloud.

I can open a feature request for this in our issue tracker if you'd be interested in that, for our product managers to take into account. Please feel free to let me know if you'd like me to do that.

May I ask why you would want to disable Git LFS and how that would be useful for you?

Kind regards,  
Theodora

comments: author: Ian Day
body: Well, ita a long story. But the ultimate issue was a forced upgrade of BitBucket due to migrating to cloud caused many issues. Not least of which was macOS not recognising that git-lfs was installed, regardless of the fact that it worked while logged on as the same user that the Bamboo agent was running.

In the end I solved it by editing the com.atlassian.bamboo.plist service file to run the service under bash instead of directly. This is another issue, but the thing should just work.

And in the end, just seems an omission not to be able to decide.


author: Theodora Boudale
body: Hi Ian,

Thank you for the feedback. I went ahead and opened a feature request for this in our issue tracker:

* <https://jira.atlassian.com/browse/BCLOUD-20682>

I would suggest that you add your vote there (by selecting the **Vote for this issue** link) as the number of votes helps the development team and product managers better understand the demand for new features. You are more than welcome to leave any feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to get notified via email on updates.

Implementation of new features is done as per our policy here <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html> and any updates will be posted in the feature request.

Please feel free to let me know if you need anything further.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Problem downloading repository
Asked by Arun deep Dhillon:

Hi

I am novice programmer and new to bit bucket. I have created a sample repository. I am trying to download the repository to be used offline on my laptop. However, when I click on download button only the read only file gets downloaded along with a file name .gitignore.md. Can someone please guide me on how to download the entire repository along with all the code files that are already present inside of the repository?

Greatly appreciate the help


Answers:
author: Tyler T
body: Welcome to the Community [@Arun deep Dhillon](/t5/user/viewprofilepage/user-id/4188763) ,

Git repositories are most often clones of repositories on your local computer. In that sense, it has already been downloaded. Using git commands like \`git push\` and \`git pull\` you can keep the files on your computer in sync with the files in Bitbucket.

Atlassian has a 'Learning Git' tutorial which you may find useful: <https://www.atlassian.com/git/tutorials/learn-git-with-bitbucket-cloud>


Tags: bitbucket-cloud

cloud

download
ECR Docker image in Pipe.yml
Asked by Ming Han Chung:

In their example  
<https://support.atlassian.com/bitbucket-cloud/docs/write-a-pipe-for-bitbucket-pipelines/>

It shows a public pipe used in the pipe.yml file.

Our docker images are stored in our AWS ECR. What is the syntax for referencing the ECR image in the pipe.yml (access keys etc).

In a previous support ticket to use ecr they mentioned to use this

```
pipelines:  
  default:    
    - step:
        script:
          - eval $(aws ecr get-login --region ${AWS_DEFAULT_REGION} --no-include-email)                         
          - pipe: docker://ecrurl          
            variables:
              MY_VARIABLE: 'foo'
              MY_OTHER_VARIABLE: 'bar' 
```

below. I'm wondering if this would work in the context of pipe.yml also.


Answers:
author: Guillermo
body: In my case, i resolved the issue using this code (Having configurated the AWS credentials in the pipeline variables) :

```
 step:
    name: Test pipe
    script:
      # AWS Credential
      - export AWS_ACCESS_KEY_ID=$AWS_ACCESS_KEY
      - export AWS_SECRET_ACCESS_KEY=$AWS_SECRET_KEY
      - export AWS_DEFAULT_REGION=$AWS_REGION
      - $(aws ecr get-login --no-include-email)
      - pipe: docker://<ecr_url>
```

comments: author: Nathan Trevivian
body: Not ideal unless you want to be manually refreshing access keys every 90 days.

I'd rather use OIDC.


author: Halyna Berezovska
body: [@Ming Han Chung](/t5/user/viewprofilepage/user-id/3582481) it depends what exactly you want to do on ecr? If you want to push to ecr repository, we recommend to check out ecr deploy pipe: <https://bitbucket.org/atlassian/aws-ecr-push-image>

Describe what you would like to do with ecr and we can think on how to help you.

Regards, Galyna

comments: author: siddharthjoshi
body: Could you show an example of how to push an image to public ECR repository ? Is there any additional attributes which needs to be added along with the ones shown in the example ?

I am getting the following error

"The repository with name 'xxxxxxxx' does not exist in the registry with id 'xxxxxxxxx'"

P.S: I do have a repository under public category in the AWS account, but not sure why it's unable to recognise that


Tags: bitbucket-pipelines

cloud
Not able to get password reset email
Asked by Smita Deshmukh:

Hi Team,

I am not able to login to bitbucket and needs to reset password.

I am not getting password reset email as well.

id - sdeshmukh@suvoda.com

Please help.

Thank you

Smita.


Answers:
author: Smita Deshmukh
body: It has been resolved and logged in successfully. thanks
HTTPS Authentication between Bitbucket and Madcap Flare no longer working
Asked by jasoncrockford:

Hi,

My team have over a 100 Madcap Flare repositories branched to Bitbucket. Our HTTPS Git source control has been working fine over the last 6 months. However, about five days ago we can no longer perform pull, push, clones, etc.

Every time we perform a function, for example a push, Flare asks for our Bitbucket username and password... When we enter the username and password we get the following error:

------

Source Control: request failed with status code 403 : Could not authenticate

------

\* Repeating this process a number of times doesn't ameliorate the issue.

\* This issue is occurring for members of staff that are working remotely from home and locally in the office.

\* No network or firewall changes have been made on our systems during the last two weeks. We're not having any network issues our end.

\* We haven't changed any configuration on Bitbucket or Madcap Flare. Madcap Flare is correctly configured to the relevant HTTPS server on Bitbucket, which worked correctly up until 5 days ago.

\* We're using our correct passwords - the ones we've successfully been using for the last 6 months.

\* With the number of repositories we have defined, I'm guessing converting to SSH would be a monumental task.

Has Bitbucket made any recent changes to how authentication works on HTTPS over the last week? If so, I haven't received any notification.

Any help would be most appreciated.


Answers:
author: Theodora Boudale
body: Hi Jason,

If I check your Bitbucket Cloud account in our system, I can see that it is managed account. Your company has verified the domain of the email you use as per [this doc](https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html), which means that all Atlassian (and Bitbucket) accounts with an email from this domain become managed.

When you have managed accounts, the account's password won't work for HTTPS authentication when cloning/pulling/pushing, and an app-password needs to be used instead. Can you generate an app-password as per the instructions in the link below, and let me know if are able to clone/pull/push with that?

* <https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/>

I would also suggest clearing first any stored credentials from the Git client you use, to ensure they won't be used again.

Please feel free to let me know how it goes.

Kind regards,  
Theodora

comments: author: jasoncrockford
body: Hi Theodora,

Thanks for the info -- it's much appreciated. I did as instructed and it's all working now. ?

Best wishes,

Jason


author: Theodora Boudale
body: Hi Jason,

That's good to hear, glad to have helped!

Kind regards,  
Theodora


author: Mehnur Baig
body: Can you also please tell me about the error that says, "Cannot prompt because user interactivity has been disabled"?


Tags: authentication

bitbucket-cloud

cloud
Repository size exceeds limit 2 GB. We have deleted some data but it is not reflecting in repo
Asked by venkat:

Hi We are gettign issue tepository size exceeds limit 2 GB. We have deleted some data but it is not reflecting in repo still shows same size.


Answers:
author: Theodora Boudale
body: Hi [@venkat](/t5/user/viewprofilepage/user-id/4187387) ,

I see that you opened a support ticket for this as well, I went ahead and ran a git gc for the repository you specified in the support ticket and its size now is 1023.3 MB.

Could you please clarify how you deleted data in the repo?

If you commit file deletions, this will not remove any large files from the repo's history and it won't affect the repo's size.

The way to remove files from the repo's history would be by rewriting history, either with git filter-branch or with a tool like BFG. You can find more info on both here:

* <https://support.atlassian.com/bitbucket-cloud/docs/maintain-a-git-repository/>

In both cases, a git gc will be needed on the remote repo after you push a history rewrite, for the old refs to get removed and for the repo's size to get reduced. You can contact us in this case (if you plan to rewrite history to reduce the repo size further) and we can run it again.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
New pull request doesn't show files
Asked by ezgikesler:

New Pull Request UI doesn't show files on the right sidebar menu. I switch the old UI, it says "This merge is too large to display." How can I use the new UI for PR?

[https://ibb.co/N7dDWQ4](https://ibb.co/N7dDWQ4 "screenshot")


Answers:
author: Theodora Boudale
body: Hi [@ezgikesler](/t5/user/viewprofilepage/user-id/4187396) and welcome to the community!

We have limits for viewing content and diffs in Bitbucket Cloud, to ensure that requests can complete in a reasonable amount of time.

Since you get a message "This merge is too large to display." with the old UI, it is possible that this PR exceeds some of these limits.

The limits are documented here:

* <https://support.atlassian.com/bitbucket-cloud/docs/limits-for-viewing-content-and-diffs/>

I am quoting from this document:
> A file's diff cannot exceed 2000 changed lines or 102,400 bytes (100 KB) of raw diff data.
>
> The entire diff cannot exceed 8000 changed lines.
>
> The maximum number of files in a single diff is limited to 200.

Can you check whether one or more of these limits are exceeded in this specific PR you have issues with?

If this is the case, I would suggest trying one of the suggestions mentioned in the above documentation for keeping manageable pull requests.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Link Table Spreadsheet Macro to Jira Summary (or other Jira fields)
Asked by Pete Kalibat:

Hi!

I am using Confluence which is linked to my Jira instance, but have a use case for requiring a "voting mechanism" for stakeholders.

The desired end state is attached, where column "A" is automated from Jira intakes (using Labels to automate the workflow from the intake creator, to Jira, to Confluence). This field would be the "Summary" field from a Jira issue.

Columns B - E I have build out and figured out already. The reason why I am using the "Table Spreadsheet" macro is because we require the voters (people 1 - 3) to vote using a pre-set list of prioritization methodology (this is created via Data Validation in the spreadsheet).

The reason why I am seeking to link column A to the spreadsheet is because currently when a new intake is submitted, I need to update the spreadsheet manually with the Summary field from Jira which adds an element of human error. And further down the line, we may want to link other Jira fields to the spreadsheet, so I am seeking a long term sustainable solution.

Is this possible to do? Thank you!!

![Screen Shot 2023-02-10 at 11.05.53 AM.png](/t5/image/serverpage/image-id/239557i6735927530C7C11D/image-size/large?v=v2&px=999 "Screen Shot 2023-02-10 at 11.05.53 AM.png")


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Pete Kalibat](/t5/user/viewprofilepage/user-id/5144104),  

To put it simply, you need to use the Jira Issues macro as a source table for the Table Spreadsheet macro.  

Unfortunately, it is not possible as for now, but we have such feature planned. I've added the link to this thread to our ticket, we'll return here to notify you once the feature is implemented.

comments: author: Pete Kalibat
body: Thank you Katerina! That is correct, thank you, we can track manually for now but update for the next iteration when the feature is released.


author: Alexey Mikhaylov _Stiltsoft_
body: Hello [@Pete Kalibat](/t5/user/viewprofilepage/user-id/5144104) ,

Let me inform you we've released a new macro - [Spreadsheet from Table](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-spreadsheet-from-table-152142229.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources%20&utm_vendorID=1216111) - which allows transferring your regular table or a table outputting a macro's content (such as, for example, Jira macro or Page Properties Report) into [Table Spreadsheet](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources%20&utm_vendorID=1216111) with all its tools. It is available starting from Table Filter and Charts for Confluence version 10.0.0.


Tags: table-spreadsheet

confluence-server

filter

jira

macro

server

table

table-filter

table-filter-and-charts
Audit on spaces activities (accesses, exports, delete, etc)
Asked by Martin:

Good day,

we are wondering if there is a way to log any activities made on content in a space for exemple:

Get a report of who access a page/file ?

Who exported a page/file ?

Who deleted a page/file?

For what we can see, audit log only give security changes.

We're on Cloud, Standard Plan.

Thank you!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Martin](/t5/user/viewprofilepage/user-id/2871165) ,

as a Confluence admin you should be able to have some information about what happened through the Audit Log section <https://support.atlassian.com/confluence-cloud/docs/view-the-audit-log/>

About space access, there is no access log that you can use. My suggestion is to use built-in analytics (<https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/>) or some third part app like [https://marketplace.atlassian.com/apps/1218023/page-view-analytics-for-confluence-cloud?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1218023/page-view-analytics-for-confluence-cloud?tab=overview&hosting=cloud)

Hope this helps,

Fabio

comments: author: Martin
body: Hi Fabio,

thank you for your answer.

This is not quite what we are looking for. Your answer goes more into the usage statistics, where we need something more toward security. We have confidential documentation inside Confluence and we need to monitor who is accessing it to prevent data leaks.

Thanks


Tags: cloud

confluence-cloud
Trying to subscribe to Mind Meister but getting a little error - I have retried a couple of times
Asked by Daniel Niasoff:

![MicrosoftTeams-image.png](/t5/image/serverpage/image-id/239522iA27F392BECC9081D/image-size/large?v=v2&px=999 "MicrosoftTeams-image.png")


Answers:
author: Pavel Junek
body: Hi [@Daniel Niasoff](/t5/user/viewprofilepage/user-id/4065493),

This is probably a Vendor problem "Meister" for addon *MindMeister Mind Maps for Confluence* . You can try to repeat the installation later or you can write to [Vendor support](https://marketplace.atlassian.com/apps/1215088/mindmeister-mind-maps-for-confluence?hosting=cloud&tab=support) "Meister". Or you can try addon [EasyMind - Mind Maps for Confluence](https://marketplace.atlassian.com/apps/1211267/easymind-mind-maps-for-confluence?hosting=cloud&tab=overview)

Pavel

comments: author: Daniel Niasoff
body: I received a response from MindMeister, they no longer support the Confluence marketplace. The only way to purchase is to subscribe directly with the vendor outside of Confluence, then I guess it can be embedded into Confluence using [MindMeister+ for Confluence.](https://marketplace.atlassian.com/apps/1226312/mindmeister-for-confluence?hosting=cloud&tab=overview)

It should probably be removed from the marketplace to prevent the frustration I went through.

Thanks [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350)


Tags: cloud

confluence-cloud
How do I add members to a confluence page I didnt create?
Asked by Kiana Raines:

I tried using the share button but that doesn't work

the page is also not restricted


Answers:
author: Craig Nodwell
body: Hi [@Kiana Raines](/t5/user/viewprofilepage/user-id/5143993) welcome to the community. This question is a bit vague, can you not just send them the link?

comments: author: Kiana Raines
body: it doesnt work :(


author: Craig Nodwell
body: Do they have an account? Is the Space restricted?


author: Kiana Raines
body: yes \& not restricted


author: Craig Nodwell
body: Not the page itself but the Space it is in, do you have permissions to view the Space Tools? Do the users have permission to view the Space?


author: Kiana Raines
body: The space is unrestricted. They are confluence members but they dont show up on the drop down menus. I am a space admin but I dont know how to add permissions


author: Craig Nodwell
body: Space Tools -\> Permissions


author: Kiana Raines
body: I tried that but the names dont show up. Does that mean they need a confluence account superficially for this page? thank you for your patience!


author: Craig Nodwell
body: If the names don't show up it makes me question if they actually have a license.


author: Kiana Raines
body: they do :( i dont know what to do :(

thanks anyways