youngmon/atlassian-qna huggingface dataset:
Why doesn't my git log/history update automatically?
Asked by Joshua Williams:

Hi,

I am running Sourcetree v2.3.1.0 on Windows 7.

I have this option configured in my settings:

![20170919_153343.png](/t5/image/serverpage/image-id/6472iC5D618354CE4EB8A/image-dimensions/415x206?v=v2 "20170919_153343.png")

I thought this setting would cause my git log/history graph to update automatically and update the log with the latest commits that have been pushed to my remote repo. Instead, I find I have to press F5 or hit 'Fetch' for the log to show the latest commits.

![20170919_155248.png](https://community.atlassian.com/t5/image/serverpage/image-id/6473i984A0F0DF353EA98/image-size/large?v=v2&px=999 "20170919_155248.png")

Is there a bug here? Or does this setting do something else that I'm not aware of? If it is the latter, what is it actually doing?


Answers:
author: jyo
body: There is no bug here -- Git doesn't automatically pull changes for you. That setting will alert you if there are changes on the server (so you can fetch/pull)

Due to the fact that changes can conflict, we aren't going to automatically pull them for you and possibly cause a conflict.

comments: author: Joshua Williams
body: Thanks [@jyo](/t5/user/viewprofilepage/user-id/510222) - I understand that pulling commits will modify my local source, but I thought fetch didn't modify my local source, it only fetched the latest commits into my local git repository somewhere in my .git folder (which I could then choose to pull into my source).

I was expecting this setting to auto-fetch for me.


author: jyo
body: [@Joshua Williams](/t5/user/viewprofilepage/user-id/544776)Got it-- yeah. We won't auto-fetch for you. However, I thought this would be rather neat: <https://stackoverflow.com/questions/10464039/git-automatic-fetching-from-remote-repositories>

You could possibly set an alias to fetch the changes and check the status. Note: This won't check for conflicts!
No really, what's the point of this search box?
Asked by Liam Drew:

I tried responding to this post : <https://community.atlassian.com/t5/Sourcetree-questions/What-s-the-purpose-of-this-search-box-see-attached-image/qaq-p/591652>, but for some reason it's failing, so trying again here, original question asked what this bar does, and was answered that it searched uncommitted changes :![atl3.png](/t5/image/serverpage/image-id/6470i1ADDAA03AA038ED4/image-size/large?v=v2&px=999 "atl3.png")

But that is not my experience!

I'm using 2.3.1.0 on Windows.

I'm trying to find some text within an Uncommitted change, so I was thinking that Search box looks like a good place to start.

All that seems to happen is that 'Pending files, sorted by file status' gets changed to 'All files, sorted by file status', and a heap of files appear in 'unstaged files' :

![atl1.PNG](/t5/image/serverpage/image-id/6468iF6D496C5E9F56F0A/image-size/large?v=v2&px=999 "atl1.PNG")

Try to search for 'fba' (there is a file called FBA_BRIU.trg under library, that includes fba inside the file too, and yes, I've tried 'FBA' with the same results)

![atl2.PNG](/t5/image/serverpage/image-id/6469i494BCDC7D452E3EF/image-size/large?v=v2&px=999 "atl2.PNG")

So can anyone tell me how to actually search the file contents of current uncommitted changes?

Thanks


Answers:
author: Tyler T
body: Hi [@Liam Drew](/t5/user/viewprofilepage/user-id/1151787), regarding your problem responding to a post:
> I tried responding to this post : <https://community.atlassian.com/t5/Sourcetree-questions/What-s-the-purpose-of-this-search-box-see-at>..., but for some reason it's failing, so trying again here

It looks like your reply [made it through](https://community.atlassian.com/t5/Sourcetree-questions/What-s-the-purpose-of-this-search-box-see-attached-image/qaq-p/591652#M16890), but if you continue to have problems posting on the Community, you can help us identify the content that is getting rejected by describing your issue here: <https://jira.atlassian.com/browse/COMMUNITY-96>

Thanks for contributing to our Community!
the version 2.3.1.0 Sourcetree is slowly, have any way to improve it?
Asked by ??_Vic_ ?:

Dear All.

The v2.3.1.0 Sourcetree is slowly, have any way to improve it?

We are not open mamy tabs but our CPU has been 100% use rate.

We do an action then have to wait for several seconds.

And not only on the Notebook, the Desktop also has same issue,

Have any one can help us?

Thank you \& best regards!  
Vic


Answers:
author: Mike Corsaro
body: Hello! Please try the following:

* In the options screen, try disabling "refresh when files change"
* Check your anti-virus and make sure it's not interfering
* Try disabling LibGit2 under the Git settings

Thanks!
Feature request: Gitmoji support in Sourcetree
Asked by Alessio Maffeis:

It may seem a silly request, but it would be really helpful if Sourcetree rendered [Gitmojis](https://gitmoji.carloscuesta.me) in the commit History view, like Bitbucket does on its web interface.


Answers:
author: jyo
body: Hi Alessio,

We ask that you create a feature request here: <https://jira.atlassian.com> (under the SourceTree project)

Cheers,

Jesse

comments: author: Alessio Maffeis
body: Done! Thanks :)

[https://jira.atlassian.com/browse/SRCTREE-5013](https://jira.atlassian.com/browse/SRCTREE-5013?)
SourceTree hangs on Atlassian login screen
Asked by kiran paduvilan:

I am using windows 7. I tried installing last 3 releases of source tree, one by one following the clean up methods suggested including all the folders clean up etc. But i never succeeded. It always hangs in the atlassian account login window. When i checked windows Application logs, it says faulting module is "jscript9.dll". The log is as shown below.

Faulting application name: SourceTree.exe, version: 2.1.11.0, time stamp: 0x598e3eeb  
Faulting module name: jscript9.dll, version: 11.0.9600.16384, time stamp: 0x5215e4c5  
Exception code: 0xc0000005  
Fault offset: 0x000000000041aaac  
Faulting process id: 0x49c  
Faulting application start time: 0x01d32c7e96e8bae5  
Faulting application path: C:\\Users\\kpaduvil\\AppData\\Local\\SourceTree\\app-2.1.11\\SourceTree.exe  
Faulting module path: C:\\WINDOWS\\System32\\jscript9.dll  
Report Id: c9f78798-9872-11e7-bf1a-5ce0c557b4f2


Answers:
author: kiran paduvilan
body: Hi Michael,

I was able to resolve the issue myself. Justs down graded my IE version from 11.0.XXX to 8.0.XXX and then did a clean up of previuos source tree installation and rebooted and reinstalled. Things worked well :).

I think the alternate could be a 'Windows Update' which I was not able to do since my admin blocked the same. So i downgraded the IE version alone.

Hope it might help someone else, so putting the solution here.


author: minnsey
body: Hi  

Are you able to login to Atlassian account, <https://id.atlassian.com>, using Internet Explorer?  

The WPF webview Sourcetree uses for the login process relies on IE and because its not used as much these days it sometimes is out of date, has configuration that prevents the login completing.  

e.g. <https://stackoverflow.com/questions/7674286/windows-7-64-bit-internet-explorer-9-crashappcrash-jscript9-dll>

comments: author: kiran paduvilan
body: Hi Michael,

Thanks for your quick reply. You are correct, I am not able to login to the 'atlassian' through IE, but able to do in chrome. Through IE, when tried login it keeps crashing again in jscript9.dll. I just tried "`regsvr32 jscript9.dll" command which was given in your link. But it is of no use :(. My IE version is 11.0.9600, so i dont think it is an older version. So what should I do to fix this problem? Any pointers please.`
Why do you forget my password every time you update?
Asked by martinapps:

When signing in after this update, you tell me my password is incorrect, but I'm entering it from 1Password and it is the one I set up the last time you updated.

You model dialog signin page is not designed for high res screens. I have to use a magnifier to read it. And what is the deal with this dumb test of selecting the storefronts, cars, signs, etc. The images are impossible to make out, besides having to look through a magnifier glass. Bad, bad, bad. Took me forever.

And now that I have the upgrade installed and running, it does not sync with current status of my repo after the last commit. My git status shows: nothing to commit, working tree clean. Your SourceTree continues to show Uncommitted changes, no matter how many times I refresh.


Answers:
author: martinapps
body: My mistake about wrong status. SourceTree was right. The wrong status was with "Git status" on my terminal. There was an unstaged src/ folder showing in SourceTree. (How can that be when I'm committing files in that folder?)


author: Nic Brough -Adaptavist-
body: Mmm.

1. I disagree with you on the security side. Upgrades, server moves, and supporting potentially insecure client-side changes - no, these should lead to re-validating accounts, as they're quite substantial attack vectors. It needs doing.

2. The UI for "Captcha" is a bit of a cheat. You are being handed off to Google's "are you a human" checking when the stuff about stores, cars, signs and so-on. You cannot blame Atlassian for the way that behaves. But you can have a go at them for their (poor, IMHO) choice of systems to delegate to. There are better ones.

3. I am with you on the UI points about the size. Much as I'm usually on a browser on a machine with enough screen space, the handful of times I'm not tells me the mobile UI doesn't work.

comments: author: martinapps
body: Well I'm on a 15inch Dell with resolution of 3200x1800. The display needs to be scaled up. It is the same problem Adobe had with PhotoShop Elements for years.

Besides the display not showing correct status, now I get a start up error: "Unable to extract C:\\Users\\...\\AppData\\Local\\Atlassian\\SourceTree\\mcmw.zip". The zip file is there and I can opened it without error.
I'm unable to Pull in Sourcetree
Asked by shaddockweiler:

The other day I was trying pull some files from Sourcetree before I could push my own changes but everytime I try to pull I get this error.

![Capture.PNG](/t5/image/serverpage/image-id/6363i6ECCE58A4DEE95B5/image-size/large?v=v2&px=999 "Capture.PNG")

![Capture.PNG](/t5/image/serverpage/image-id/6363i6ECCE58A4DEE95B5/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: jyo
body: Stephen,

Seems like a memory issue with cygwin? Can you try reinstalling the cygwin binary, or trying the Embedded Git in SourceTree instead to see if the error goes away?

Thanks,  
Jesse
SourceTree icon blank
Asked by John Boncek:

Under Windows 10, the desktop icon for SourceTree and its icon in the Start Menu programs list have each become a blank page icon, that is, a white rectangle with the upper right corner turned down. The icon in the task bar for the running instance of SourceTree is still correct. The version of SourceTree is 2.1.11.0.


Answers:
author: minnsey
body: Hi

Please try re-installing v2.3.1.0 this should re-set the icons.
How do I "continue" or "abort" an unshelve?
Asked by Owen Pellegrin:

I'm using SourceTree 2.3.1 on a Mac with a Mercurial repository.

I shelved some changes earlier so I could shift gears and make a different commit. I made that commit, then unshelved the changes. There were some conflicts, and it's left me in a completely broken state unless I break out the terminal.

If I try to commit, revert, or anything really, it fails and tells me "abort: unshelve already in progress (use 'hg unshelve --continue' or 'hg unshelve --abort')." It's cute that a GUI app asks me to input a command-line command, but frustrating because it doesn't offer an easy way for me to do it.

Sometimes this happens when I try to rebase, and there's a "Continue" and "Abort" item in the Actions menu that lets me continue. In this case, they're both disabled.

I was able to use the terminal to get past this, but it seems really dumb that the GUI won't let me choose "abort" without going to the terminal.


Answers:
author: Nikunj Undhad
body: This is really frustrating, do we any solution for this [@Man](/t5/user/viewprofilepage/user-id/10319) ?

Its not allowing me to do anything else.


author: Manju
body: Hi [@Owen Pellegrin](/t5/user/viewprofilepage/user-id/1097616),

You are right. Could you please submit a feature request on jira.atlassian.com ?

Thanks,  
Manjunath  
Sourcetree Mac Developer

comments: author: Jason Wicker
body: I can't get --abort OR --continue to work. They HG says it's not valid.  

SO frustrating!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/41064i766A8EB2F5BD123E/image-size/large?v=v2&px=999 "image.png")


author: Nikunj Undhad
body: This is really frustrating, do we any solution for this [@Man](https://community.atlassian.com/t5/user/viewprofilepage/user-id/10319) ?

Its not allowing me to do anything else.


author: sholyoak
body: It's been 18 months. Seriously? This can't be resolved? I can't get my repository into a proper state because the UI can't handle this, and like [@Jason Wicker](/t5/user/viewprofilepage/user-id/437957) , the command line doesn't recognize the shelve extension! Extremely frustrating


author: wyte_sk133
body: Make sure you check \`hg shelve --list\` that your changes are still there or do other types of backup.

Run \`hg update --clean\`. This should get you out of the "unfinished update state."

Run \`hg revert --all\` to clean the working directory.

Run \`hg resolve --list\` and mark all of the files as resolved.

Run \`hg update\` to switch to your intended commit then run \`hg unshelve\`.
problem with login in sourcetree
Asked by Arkadiusz Pi?tak:

Hi,

I have problem to login into sourceTree on my account.

In step 3 (Atlassian account) when in trying to use my existing account i get message (We've encountered a problem. Please try again in a few minutes.) but when i trying to log with the same account on website everything is ok.  

Please help  
Arek


Answers:
author: minnsey
body: Hi,  

Are you able to login using Internet Explorer? the WPF webview used by Sourcetree relies on IE rather than any other browser. We sometimes find that IE, not being used very often now, has settings which block the login completing

comments: author: Alvin Cunanan
body: Hi,

I have a similar problem.. Hope you could share steps on how to resolve this issue.
"Search" field on the Log/History tab: how to use
Asked by MKr:

I have never been able to figure out what and how to search for using the "Search" field on the Log/History tab. I certainly would have liked to look for some things after selecting a commit in that tab (e.g. strings in the diffs displayed), but never was I able to initiate any kind of search using that search field.


Answers:
author: Manju
body: Search field is used to look for specific files when you have a bunch of them for a given commit.

comments: author: MKr
body: Thank you for your quick answer!

While what you wrote might certainly be the intention of that search field, it doesn't work for me that way or any other way for that matter.

Whatever I choose to enter into that field -- there is absolutely no visible reaction in any way, everything stays the way it was.

Doesn't matter what project I'm in or how many files belong to the commit currently on display, also doesn't matter which Windows-PC I'm at.

Is it just me?

Kind regards


author: MKr
body: It doesn't work for me that way -- in fact, it doesn't work in any way:

Whatever I type into that search field, there is no visible reaction at all.

Doesn't matter what project I'm in, which commit, how may files are shown; also, doesn't matter which Windows-PC I'm at.

Is it just me?

Kind regards


author: Mike Corsaro
body: Hello! Search on the log/history tab only searches file-names in the uncommitted changes.


author: MKr
body: Hi!

Thank you very much; now, for the first time, I see that search field really working!

Never used it for uncommitted changes (being mostly on the "File status" tab for them).

What a pity that this search is limited to uncommitted changes! Why is that? Will that change?

As long as this (harsh) limitation exists: What about e.g. a tooltip for that field, so that people have the chance to be aware?

Many thanks again and kind regards!


author: Mike Corsaro
body: It just happens to be that way due to engineering time-constraints. This will be much improved in the next major release. Thanks!


Tags: search
Convert Free account into paid
Asked by Ola Ptashuk:

I'm using free account at the moment for the number of years.

Confluence is still better for me that other products like Notion.

I would like to covert it to paid account. However, I am not sure how to do it, because when I press upgrate - it asks me to create the bnard new site/space etc, which I dont want to do.

I noticed there is no Help support with free accounts too, so the only way to proceed is to ask a question?

Who can help ?


Answers:
author: Sanjen Bariki
body: Hi [@Ola Ptashuk](/t5/user/viewprofilepage/user-id/5364024) ,

Welcome to Atlassian community!

Please find the below link to proceed the free account to PAID account.

* **[Link](https://community.atlassian.com/t5/Confluence-questions/How-to-configure-free-Confluence-with-paid-Jira-account/qaq-p/1694323)**

If yiu are getting any issues, Could you please share the screenshot ..?

Regards,  
Sanjen


author: Sunny Sun
body: Hello [@Ola Ptashuk](/t5/user/viewprofilepage/user-id/5364024)

If you are an admin currently, you can upgrade through the billing consol in admins setting. Let me know if you are able to find it! If not, I'm happy to provide some screenshot for guidance!

comments: author: Ola Ptashuk
body: Thanks. I finally managed to find it.

I realized I have 2 products under here <https://id.atlassian.com/manage-profile/products>

![Screenshot 2023-11-20 093051.png](https://community.atlassian.com/t5/image/serverpage/image-id/292703iB205F126FB640AC3/image-size/large?v=v2&px=999 "Screenshot 2023-11-20 093051.png")

But when I go to admin console *admin.atlassian.com*, it is only one product that shows, and it is not the one that I want to convert into paid subscription.

Maybe I raise another question about this


Tags: cloud

confluence-cloud
many user who previously had access suddenly no longer have access anymore
Asked by Erhan Deniz:

Hello dear community, for several days now, I have been unable to grant access to anyone on my Confluence portal, and an unknown person has been added as another admin. Furthermore, since this morning, many colleagues who previously had access suddenly no longer have access. Who should I contact to get the right support here?

Thank you very much .. Greetings E. Deniz


Answers:
author: Sunny Sun
body: Hello [@Erhan Deniz](/t5/user/viewprofilepage/user-id/5253454)

do you know what edition/plan your confluence is on? (ex: free, standard, premium,etc)

comments: author: Erhan Deniz
body: good question :-) ... it must be, premium,


author: Rilwan Ahmed
body: Hi [@Erhan Deniz](/t5/user/viewprofilepage/user-id/5253454) ,

Welcome to the community !!

1. If the unknown person is not from your organization/company, please contact Atlassian support directly in <https://support.atlassian.com/contact/>
2. If you are a confluence admin, go to confluence settings --\> **Global permissions**   
   Check the groups granted access for the confluence instance  
   https://\<baseURL\>.atlassian.net/wiki/admin/permissions/global?tab=internal
3. Go to confluence settings --\> **Space permissions** --\> scroll down and click to Recover the access to the spaces   
   https://\<baseURL\>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action

comments: author: Rilwan Ahmed
body: If you are not an confluence admin, then check in your company who is the confluence admin and speak to them.


Tags: cloud

confluence-cloud

questions-for-confluence
How to reduce the font size of the ac:name="labelText" in an ac:name="mail-input" form element
Asked by Bobette:

Using mail-input elements within a mail-form macro, how can I change the font size of all input text and input boxes, please?

Here is a sample snipped:

\<ac:structured-macro ac:macro-id="100ab815-dd49-4087-9ede-2ca6ba39468f" ac:name="mail-input" ac:schema-version="1"\>  
\<ac:parameter ac:name="fieldWidth"\>Extra Large\</ac:parameter\>  
\<ac:parameter ac:name="labelLength"\>40%\</ac:parameter\>  
\<ac:parameter ac:name="labelText" \>Name of the IT system to be supported:\</ac:parameter\>  
\<ac:parameter ac:name="name"\>Sheet_IS_System\</ac:parameter\>  
\<ac:parameter ac:name="required"\>true\</ac:parameter\>  
\</ac:structured-macro\>


Answers:
author: Bobette
body: How can I contact this person, please?

comments: author: Marc - Devoteam
body: See here <https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD>


author: Marc - Devoteam
body: Hi [@Bobette](/t5/user/viewprofilepage/user-id/3148861)

Probably Alex Medved from ConfiForms app can help you answer this question.

It seems like your are using the ConfiForms app.

You can also raise an issue at their support.


Tags: forms

unknown-hosting-type
Is there a way to automate the process of moving attachments out of Confluence and into another tool
Asked by Anastasia Gourina:

Hi All!

We are in an interesting phase in our Confluence cloud usage. We have noticed that our teams have been sorting a range of attachments especially videos in their spaces. Moving forward we would like to change how teams us Confluence, more a wiki than. a file repository which it currently is.  

We are looking for additional tools/software for our teams to sort their attachments in. Some options are OneDrive, Sharepoint or Microsoft Stream (for videos).  

We have communicated to teams we want them to go through their spaces/pages and remove the attachments and have them stored in another tool. Now we are talking about some spaces having 500+ attachments stored of varying sizes and types. Changes are these attachments stored in Confluence may also be the only copy the teams have of it (talking legacy data, spaces created back in 2017).

I was wondering if there was a way to automate this process. Find a way to help teams move their attachments out of confluence and then into another. I realise you can download the attachments and then trying importing them elsewhere. But is there a way to create a connection saying "take space x and all its attachments and move them to tool/software y" during the move also deleting the attachments out of the Confluence space.

Is this even possible? I am first looking for solutions that don't involve 3rd party apps. Expoloring APIs or other methods first. M

My concerns too is that there are some attachments (not sure why) that are broken, either someone removed them, they have sat in the instance too long or don't exist anymore but still referenced in the spaces. I assume there is nothing we can do to fix this and no point exporting them out. What is the likeliness of us causing more attachments getting broken if we automate this said process.

Has any come across a similar use cause or have any advice?


Answers:
author: Marc - Devoteam
body: Hi [@Anastasia Gourina](/t5/user/viewprofilepage/user-id/5204771)

As this could be a lot of data, I would suggest to reach out to Atlassian Support ([support.atlassian.com](https://support.atlassian.com/contact/#/)).

They might help as they are able to reach the backend and storage of your instance. They might be willing to provide a copy of all the attachments.

As I don't know any options for this and also no 3rd party apps that would help in this request.


Tags: cloud

confluence-cloud