youngmon/atlassian-qna huggingface dataset:
Watching of confluence's release notes pages does not trigger update emails
Asked by Jiri Pik:

This is an old issue which should have been resolved by now.

I am a watcher of <https://confluence.atlassian.com/doc/confluence-release-notes-327.html> but for some reason I am not getting an email each time the page is updated.

At the same time, I am getting email for [JIRA Software release notes - Atlassian Documentation](https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html#).

How to start getting update emails for each new version of Confluence?


Answers:
author: Stephen Sifers
body: Hello Jiri,

Thanks for coming to Community with your question in regards to watching release notes articles. The watch feature within Confluence does allow you to receive updates, but sometimes there are issues which may cause these updates to not make it through. One of these issues can be caused by cookies being cleared from the browser prior to the "watch" button is clicked. This will cause the watch to not recognize the user and present you from getting the content updates you seek. There are steps to remedy this.

Please ensure you are logged in to id.atlassian.com. Once confirmed logged in, navigate back to the release notes page and unselect watch (if selected) and then reselect watch. This should allow your user info to be passed through to Confluence, thus recording your user information.

I hope this information proves helpful and you're able to start getting content updates again soon!

Regards,  
Stephen Sifers


Tags: confluence-server

server
Can we upgrade confluence server from 3.5.16 to 6.15.8??
Asked by Abhishek B A:

Hi Team,

I have a confluence server 3.5.16 in Server A(This is windows 2008R2 server) , can i install confluence server 6.15.8 in Server B(This is windows 2016R2 server) and move the contents from one server to another as this document suggests <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html> .Please suggest what steps to take im new to confluence.

Regards,

Abhishek B A


Answers:
author: Nic Brough -Adaptavist-
body: No.

3.x has a totally different storage format and data structure to 4.0 and above and you need to upgrade to a version that can still understand the old data so it can upgrade it.

You should upgrade from 3.x to 4.latest first. Then thoroughly test a 4.x to 6.target upgrade (In theory, this can work, but I've seen it have problems). If it fails, then plan 4.x to 5.latest, then 5.x to 6.target - that should work ok.

comments: author: Abhishek B A
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) , after i upgraded from 3.5.16 -\> 4.2.7 when i start confluence im getting the below error for all plugins(below shows only one plugin error) , do you have any suggestions on how to resolve the same .

[2019-09-26 05](tel:2019-09-26 05):26:24,306 ERROR \[main\] \[atlassian.plugin.loaders.ScanningPluginLoader\] deployPluginFromUnit Unable to deploy plugin 'com.atlassian.confluence.extra.widgetconnector', file Unit: D:\\confluence\\data\\bundled-plugins\\widgetconnector-2.0.1.jar (1340412696000) java.lang.IllegalStateException: Unable to create a tracker when osgi is not running


author: Nic Brough -Adaptavist-
body: Have you upgraded all the plugins as well?


author: Abhishek B A
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) can you please guide me on how can we upgrade the plugins in 3.5.16? or you can share me a link for the same .


author: Nic Brough -Adaptavist-
body: You should visit the "manage plugins" section in admin and work through installing the latest version of each plugin you have.


author: Abhishek B A
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) we are getting the following error when we upgraded from 4.3.7 to 5.0.3 it looks like some plugins issue can you pls guide me .I have attached the screen shot for the same .

Also [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) in 3.5/4.2.7/4.3.7/5.0.3 we are not able to find manage add-ons/manage plugins in admin page .![Confluence_Error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68211i70920E8942EE47F9/image-size/large?v=v2&px=999 "Confluence_Error.PNG")
On submitting a confiform - want to create JIRA ticket
Asked by Punyabrata:

I have created a Confiform to collect a few details from the requester. I want,

while the requester submits the form, it automatically creates a JIRA ticket as Backlog item, so that I can use the backlog item to my Kanban board to track the request further.

Please help assist me


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Punyabrata](/t5/user/viewprofilepage/user-id/3553032) ,

With help of ConfiForms IFTTT macro ( choose option to create JIRA issue as IFTTT action ) you will be able to configure issue creation in Jira . Please refer below documents for configuration details.

Server App:<https://wiki.vertuna.com/display/CONFIFORMS/Creating+JIRA+issue+from+Confluence+with+ConfiForms>

Cloud App:<https://wiki.vertuna.com/display/FORMS/How+to+create+a+form+to+create+a+Jira+issue+from+Confluence>

Thanks,

Avinash


author: Punyabrata
body: Thank you [@Avinash Bhagawati _Appfire_](/t5/user/viewprofilepage/user-id/3491119)

I will try this


Tags: jira
How can i share a local drive in confluence?
Asked by Kavita Goswami:

I want to Share local drive folder and sub folder on confluence and make amendments to it. Also want my team to change and that change to reflect on confluence.


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@Kavita Goswami](/t5/user/viewprofilepage/user-id/3553011) ,

Its not possible to share a local drive in Confluence. However, you can link to directories on the shared drive.

You can refer to this link for additional information:

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-link-to-folders-on-company-shared-drive/qaq-p/83856>

Additionally, you can look for any third party apps in Atlassian MarketPlace.

Thanks,

Kiran.

comments: author: Kavita Goswami
body: Thanks for replying Kiran, I have tried this "file:///" this doesn't work for me.

I want to share folder and sub-folder which is in my computer's H drive.

I tried using Team flies app on confluence but that doesn't support Window File Server.


author: Nic Brough -Adaptavist-
body: There is no way to link to a resource that has a variable location and may not exist. On your computer, it's quite likely you are using a variable IP address (dhcp) and sometimes, you might turn it off (and if it's a laptop, disconnect and move it)

Confluence (and any other server) can't refer to something that might not be there. You need to upload these files to shared storage with a fixed name and point to that. You will then need a client that can read that shared storage (As Confluence is not a file browser)
Cannot create new page in confluence after migration to SQL.
Asked by conf-newbie:

Hi Everyone,

apologies if this has been asked around - i've tried a few of the suggestions without success.

We've just recently migrated from the built in DB to mySQL and i've restored our backup and all seemed well until i tried to create a new page, It just sits there spinning and doesn't do anything. I'm by no means a confluence expert so any help in the right direction would be greatly appreciated!

Edit (1): i can't seem to edit the pages either - it just sits there spinning...

thankyou!


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@conf-newbie](/t5/user/viewprofilepage/user-id/3412052) ,

Can you look for the error message in the atlassian-confluence.log file while trying to create new page? that's the only way to get a clear picture of the root cause and then find the solution.

Thanks,

Kiran.

comments: author: conf-newbie
body: Hi [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618) thankyou for your reply, i ended up running another update of the confluence installer and it started to come back to normal.

However i have had a look at the log and it's complaining about whitelisting of websites. We are behind proxy environment to get the internet and i suspect that's causing some issues.

Is there anywhere within the confluence server settings i can enter proxy address and port or is having the $HTTP_PROXY variables declared within our debian server enough?


author: Kiran Panduga {Appfire}
body: Hi [@conf-newbie](/t5/user/viewprofilepage/user-id/3412052) ,

Yes, you can refer to the below Atlassian KB article to configure the Web Proxy in Confluence.

<https://confluence.atlassian.com/doc/configuring-web-proxy-support-for-confluence-117068.html>

Thanks,

Kiran.


author: conf-newbie
body: thankyou, i'll give that a go and see how it goes.


Tags: confluence-server

server
update from 6.15.2 to 6.15.9
Asked by Misak Gasparyan:

Hi everybody,

I need to update confluence 6.15.2 to 6.15.9, I wasn't able to find ant documentation for this, only there are upgrades from older versions, I wonder if the process is the same or process is different if I have already 6.15.x version,

Thanks


Answers:
author: Misak Gasparyan
body: Thanks for the answer!


author: Deepanshu Natani
body: [@Misak Gasparyan](/t5/user/viewprofilepage/user-id/3552849) If your question has been correctly answered, can you please accept the answer?

This helps new people if they have similar question in future. :-)


author: Deepanshu Natani
body: Hi [@Misak Gasparyan](/t5/user/viewprofilepage/user-id/3552849) ,

Since you are already on Confluence 6.15.x, you won't find a separate documentation to upgrade to Confluence 6.15.9.

You can follow the same process as you would have used for upgrading earlier.

Just follow the instruction available here: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>


Tags: confluence-server

server
Confluence not working in Edge
Asked by Jared Fernley:

When trying to open a Confluence space in Edge it goes to a blank page with the Confluence logo and the site will not come up. It works just fine in Chrome or IE but our staffs administratively set default browser is Edge. Any known fix for this issue? Here is a screenshot of the image seen in Edge:

![SnipImage.JPG](/t5/image/serverpage/image-id/65621i41D7B73D376E3AD8/image-dimensions/569x199?v=v2 "SnipImage.JPG")


Answers:
author: Xiao Lei
body: Same here. No way to resolve? I can steady reproduce it on 10+ machines running Edge.


author: Louise Cranfield
body: Same issue here, for me, using Edge 42.17134.1.0, but also for my client, who is using totally separate network and OS.


author: oezguer.cirakoglu
body: Hi,

same issue, I am also using Edge browser and can't open confluence. I have also tried the InPrivate mode, but same behavior.

Confluence Version: 1000.0.0-75685dacf2e

Edge Version: 42.17134.1.0

Here is the Edge browser listed as supported browser: <https://confluence.atlassian.com/conf615/supported-platforms-967338803.html?_ga=2.128456780.1716430037.1571390445-1812912414.1571390445>


author: Kiran Panduga {Appfire}
body: Hi [@Jared Fernley](/t5/user/viewprofilepage/user-id/1197599) ,

Edge is not a supported browser for Confluence. Please refer to the below Link to list the Supported Browsers for Confluence latest version 6.15.x

<https://confluence.atlassian.com/conf615/supported-platforms-967338803.html>

Thanks,

Kiran.

comments: author: Michael Lykke
body: I have the same issue - works fine in all other browsers. (but I need to use edge for this pc)

Kiran, Edge IS listed as a supported browser on that link.

things tried:

- sfc /scannow

- reset edge

-repair edge

- clear all edge browsercache

Any info on a fix for this ?


author: Kiran Panduga {Appfire}
body: Hi [@Michael Lykke](/t5/user/viewprofilepage/user-id/3553170) ,

Yes, Edge IS supports for Confluence v6.15. Not sure of the Confluence version [@Jared Fernley](/t5/user/viewprofilepage/user-id/1197599) is using.

If supported, then the best troubleshooting is to clean up the cookies, cache which you already performed.

Try using the InPrivate in Edge and verify.

<https://support.microsoft.com/en-in/help/4026200/microsoft-edge-browse-inprivate>

Also, if your confluence server using multiple third-party add-ons then it is possible some styling applied might not yet be supported on all browsers.

Enabling safe mode will disable all add-ons. Check again to see if it is working. <https://confluence.atlassian.com/upm/disabling-and-enabling-add-ons-273875716.html>

Thanks,

Kiran.


author: Michael Lykke
body: For your info.

EDGE not working with confluence - infinite loading screen.

Microsoft Edge 42.17134.1.0  
Microsoft EdgeHTML 17.17134

---------------------------

Edge version working. (Run windows 10 update 1903 and it will fix this)

Microsoft Edge 44.17763.1.0  
Microsoft EdgeHTML 18.17763


Tags: cloud

confluence-cloud
How populate multiple spaces without clicking/entering title
Asked by Gerard Johnson:

Hello I am migrating from Samepage (sharepoint alternative) cloud app. I have over 50+ folders or spaces to create. Wanted to know if anybody have a tip/trick in doing this? Please advise ..


Answers:
author: Shannon S
body: Hello Gerard,

Thank you for contacting us. Your team might be able to automate something using the [Confluence REST API](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/) to create pages.

Alternatively, you can see if there's a solution for you on [Atlassian Marketplace](http://marketplace.atlassian.com). I had a look to see if there was anything in terms of Samepage migration, but there was not.

For more information on the formats you can import into Confluence, have a look here: [Import Content into Confluence](https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html).

Regards,

Shannon


Tags: atl-int

atlassian-marketplace
Where did my template go?
Asked by Ryan McCormick:

I need to edit a template I've created but cannot find it listed anywhere in confluence. Where did it go? It's not in the Global Templates and Blueprints page.

The template is currently being used by a "create from template" macro. It's a selectable option in the drop down when I edit this macro, so it's clearly still out there somewhere. I currently have no way of accessing it and editing it.

I'm at a loss, thanks in advance!


Answers:
author: Ryan McCormick
body: Never mind, I found it! I had created it in a specific Space. Located it by going to the Space it was in \> Space Tools \> Content Tools :)


Tags: confluence-server

server

template
Possible to import a space from a new version (6.15.9) of Confluence to an older version (6.4.2)
Asked by Bryan Chan:

As the title says, I wanted to know if it was possible to import a Confluence space from a newer version of confluence server, in this case 6.15.9 to a an older version of confluence server, in this case 6.4.2. The Confluence instances exist on separate servers, and both of which are out of my direct administrative control.

I looked into [this documentation](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html), and they warn about importing FROM older versions. I can't seem to find an answer as to if it is possible to import TO older versions. Any help would greatly be appreciated


Answers:
author: Nic Brough -Adaptavist-
body: The docs all say "no", but this, I think, is Atlassian pushing you to just use the latest version. That's not a bad thing to do, newer versions are almost always better than older ones, but in the real world, we can't just upgrade every time, and people to have older versions.

So, I can't recommend you do it, and I can't say that it will work at all (let alone be flawless), but I have never had a problem moving or copying a space from any any major version to any other version of the same major version since Confluence 4.0.

So, with a minor edit to lie about the export version in the xml (the xml reports the export version - use a text editor to change it to the target version), I would be pretty sure that 6.15 to 6.4 should work mostly fine (note - I'm assuming both systems have the same apps added to them). I can't say the same for 6.anything down to 5.anything, but 6 to 6 has, in my experience, worked fine.

comments: author: Bryan Chan
body: Thanks for the info! I'll try playing around with it.


Tags: confluence-server

server
Confluence is not running as service
Asked by Mahendar D:

Hi,

On my windows server I have installed jira and confluence and that server does not have jdk.

Jira is working as service but confluence would not work as windows service and trying to start manually by start-confluence.bat than only it starts and opens cmd tomcat window and if i close that tomcat window confluence is gng to down.pls help how to run both apps as a services in windows server


Answers:
author: Shankar Asam {Appfire}
body: Mahender,

Have you ever gone through below KB article on installing confluence as service?

<https://confluence.atlassian.com/doc/start-confluence-automatically-on-windows-as-a-service-172071.html>

Follow the instructions and give it a try.

-Shankar


Tags: jira-core

jira-software
Broken links in a Confluence page throw up a proxy error, now i can't access the page to edit it
Asked by John O_Reilly:

One of my internally accessed pages is now being blocked by a proxy error, and we believe it is because links in the page point to resources that were shutdown.

I need to edit the contents of this page to fix those broken links but i can't get past the proxy error.

Is there any way to bypass the proxy error and at least get to an Edit Page screen?


Answers:
author: Diego
body: Hello, [@John O_Reilly](/t5/user/viewprofilepage/user-id/3552500) !

Would it be possible for you to share the error that you are getting from the proxy?

We need a little bit more detail on the issue itself.

If the proxy is limiting your access to the content, there might be some internal rules that keep access from happening.

Also, could you share some more details about your instance? Here a concise list of questions:
> 1. *Are you accessing Confluence Cloud or Self-hosted (server/data center)*
> 2. *Are you the instance admin?*
> 3. *Are you able to bypass the proxy itself, if need be?*

Let us hear from you, John!

comments: author: John O_Reilly
body: Here's the error message (i obfuscated the full path for security):

Proxy Error {#toc-hId--1409874665}
----------------------------------

The proxy server received an invalid response from an upstream server.  
The proxy server could not handle the request *[GET /confluence/display/ONE/xxxx](https://docs.gmi-mr.com/confluence/display/ONE/RIL+Sprint+and+Backlog)*

Reason: **Error reading from remote server**

1. self-hosted

2. yes

3. no
Hiding a section if there are no children to a page
Asked by Graham Foster:

I have a macro to display all children of a page as a list of links.

I'd like NOT to display that list of links (or its title) if there are no children to the current page.

I thought the "show-if" macro and the "scope" parameter would do this, but I can't make it work.

What should I be using, or what is the correct syntax please?


Answers:
author: TJ Cardenas
body: [@Graham Foster](/t5/user/viewprofilepage/user-id/2757501) Confluence does not seem to have information on setting the Scope parameter for the ShowIf Macro.

There is a related question here: <https://community.atlassian.com/t5/Confluence-questions/Incoming-Links-macro-how-to-set-the-scope-parameter/qaq-p/297196>

comments: author: Graham Foster
body: Thx - seems that the scope parameter isn't properly documented.

I'm not even sure if this is the way to solve my problem - which is how to hide a section if the current page has no children.


author: Matt Reiner [K15t]
body: What is your use case for wanting to hide the page?


Tags: confluence-server

server
Search issues 6.15.7
Asked by Joe Presto:

Hi, having some issues with search:

I have a document titled abc-presto01.

Searching for abc-pres doesn't work  
Searching for abc-pres\* doesn't work  
Searching for /.\*abc-pres\*./ doesn't work  
Searching for /.\*presto\*./ works  
Searching for /.\*pres\*./ doesn't work  
Searching for \*presto\* doesn't work

several of these I would expect to work based on what i'm reading. Anything i'm missing? Thanks in advance-


Answers:
author: Stephen Sifers
body: Hello Joe,

Thanks for coming to Community for your search issues within Confluence server. I took your examples and tested them within Confluence and found I was able to locate the page without issues. I used wildcards such as abc\* and pres\*. I was able to use the examples provided within [Confluence Search Syntax](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html).

I would be interested to see if running a rebuild of your index yields better search results for you. Could you please complete the following:

1. Choose the**cog icon,** then choose **General Configuration**
2. Choose '**Content Indexing** ' under the heading '**Administration**' in the left-hand panel.

Source documentation: [Content Index Administration](https://confluence.atlassian.com/doc/content-index-administration-148844.html)

We look forward to hearing if rebuilding the index helps your search results.

Regards,  
Stephen Sifers


Tags: confluence-server

server