youngmon/atlassian-qna huggingface dataset:
Sourcetree crashing on startup
Asked by JoeC:

Environment: Sourcetree 1.9.6.1 on Windows 7 Professional 64bit.

My machine crashed while Sourcetree was open. Upon reboot, the application says "Sourcetree has stopped working" and asks If I wish to have the app check online for a solution. If I do so, everything just immediately closes.

I tried uninstalling Sourcetree, rebooting, and re-installing and I still get the same error.

<br />

Problem signature:  
Problem Event Name: CLR20r3  
Problem Signature 01: SourceTree.exe  
Problem Signature 02: 1.9.6.1  
Problem Signature 03: 57a8ef5e  
Problem Signature 04: System.Xml  
Problem Signature 05: 4.6.1067.0  
Problem Signature 06: 566a55cb  
Problem Signature 07: b79  
Problem Signature 08: 27  
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW  
OS Version: 6.1.7601.2.1.0.256.48  
Locale ID: 1033  
Additional Information 1: 4c90  
Additional Information 2: 4c901f190307ae824e672559c84219e5  
Additional Information 3: 50ff  
Additional Information 4: 50ff56d77dfec30b8c1f5fba332dc0f2

Read our privacy statement online:  
[http://go.microsoft.com/fwlink/?linkid=104288\&clcid=0x0409](http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409)

If the online privacy statement is not available, please read our privacy statement offline:  
C:\\Windows\\system32\\en-US\\erofflps.txt


Answers:
author: airct
body: Had a similar issue: uninstall, then remove the %localappdata%\\Atlassian\\SourceTree folder before re-installing

<br />

You might have to use "Control Panel/Folders/ show hidden files" to be able to see that folder

comments: author: JoeC
body: This fixed it for me, thanks!


author: John Taylor
body: Awesome.. this just happened to me too. Thanks for the fix Kip.


author: Amit Srivastava
body: This worked for me..Thanks :)


author: gcohn
body: Same problem, same fix.

Crashing issues started when I left SourceTree open while doing some final debug/verification on some code. My whole repository, including uncommitted changes and a few scrap files disappeared and SourceTree crashed and would not reopen. Not sure who's the chicken and who's the egg, but I couldn't get a clean SourceTree reinstall until deleting that temp folder.


author: burnout156
body: My solution is uninstal with IObit Uninstaller and install older version, and I fix this problem


author: Neha Dolliyar
body: Thanks Kip Thomson, it solved issue as I was facing same one,


author: Astroman
body: Same. Nothing helps.


Tags: crash
How to force checking of default remotes?
Asked by Gary Creech:


Answers:
author: Gary Creech
body: *Manually tell Sourcetree to refresh each individual repo via the ***Repository -\> Refresh remote status* option**.*

*Auto refresh option is set in **Tools -\> Options -\> General (tab) -\> "Check default remotes for updates every ++xxx++ minutes** .*


author: Seth
body: You can force a check by clicking the "Fetch" button.

As Gary said, you can configure SourceTree to do this automatically every xxx minutes.

comments: author: Gary Creech
body: Seth - doesn't "Fetch" do more than just check the status?


author: Seth
body: SourceTree (and git in general) don't show you remote information, they copy information about the remote to your local repo, and show you that.

Fetch downloads new commits from your remotes, and updates all of the remote branch references. It does not modify your local branches.

The option to check remotes automatically performs a fetch command. I'm not sure what the Repository -\> Refresh remote status does.
How to swich graph view
Asked by vsamodelkin:

For windows users. How to switch graph view from commit circles drawn between rows (grey and white bars)

2016-09-22 02_45_22-SourceTree.png

To commit circles drawn in the center of rows?

2016-09-22 02_46_53-sourcetree graph on each line above - Google Search.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/How-to-swich-graph-view/qaq-p/453382?attachment-id=4519){#link_1168d294d1f0ca}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13900/1/2016-09-22%2002_45_22-SourceTree.png){#display_1168d294d1f0ca_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/How-to-swich-graph-view/qaq-p/453382?attachment-id=4520){#link_1168d294d1f0ca_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13900/2/2016-09-22%2002_46_53-sourcetree%20graph%20on%20each%20line%20above%20-%20Google%20Search.png){#display_1168d294d1f0ca_2}


Answers:
author: Seth
body: That looks like a bug to me. Are you using any unusual settings? Possibly a different language, or a non-standard Windows theme.
sourcetree private ignore
Asked by Valgardur Gudjonsson:

We have a project with a few sub items, each in a separate folder.

Can I set up a private ignore file to ignore changes to specific folders?

This would need to work both ways, (1) to ignore changes that other users make (2) so I can delete selected folders from my local computer without affecting other users.

And using SourceTree, not command line..


Answers:
author: Valgardur Gudjonsson
body: Thanks for a quick reply, I understand that, but I was hoping SourceTree could have a local ignore.


author: Seth
body: Git can only ignore files that are not tracked by git.
Change password in sourceTree for external repository.
Asked by foxiss:

Hello,

I use **sourceTree** for backup my projects. But recently I was faced with problem.

Through **sourceTree**I buld external repository but it's not gitHub or Bitbacket. It is simply remote server.

When I built this repository and sent my first commit I got pop-up window where I entered my password and login for this repository.

Than after some time I changed my password in repository. But when I have try to sent new commit, **sourceTree** give me error "**Invalid username or password** " (because password has changed in repository and **sourceTree** remember my prevoius password).

And now I am not finding how I can change my password for this repository in **sourceTree** , because **sourceTree** remembered my previous password ?

Could you help me with this problem.

Thank you.


Answers:
author: pravmahe
body: when we add external git repo, it don't reflect in Tools \| Options \| Authentication and I am simply dead at this point of time.. to resolve this


author: Geoff Joy
body: In the Windows version of SourceTree the login information for each server is kept in Tools \| Options \| Authentication.
Two GitHub users
Asked by Valgardur Gudjonsson:

I have a number of business repositories at my company's account, but I also have a few personal repositories with a different login.

After I added my company account I cannot access my personal repositories unless they are public. I understand this is an issue with SourceTree, possibly able to circumvent using keys..

Is there no way to use two different accounts? As SourceTree does support adding multiple accounts.


Answers:
author: Seth
body: If you're trying to use the extended integration, you should be able to add multiple accounts in the Hosted Repositories dialog.

If you are just using github as a simple remote git repo, there shouldn't be any reason why you couldn't have repositories with different credentials.


author: Valgardur Gudjonsson
body: Further, if I set my repository as public, clone, update a file, commit and push.. I get an error that my company's users is not allow access.. even though my personal account is set as default, and the repository is cloned using my personal account information.


author: Valgardur Gudjonsson
body: Thanks, but any idea why this is a problem?

I can add multiple accounts in Hosted Repositories, but another discussion suggested that there may be an error in handling them.

I can access my personal repositories if I make them public, which suggests that my path / location is correct.

And I can access my company's private repositories without problem, which suggests that accessing private repositories is not a problem.
how to configure a local bitbucket deployment in sourcetree for extended integration?
Asked by Marcelo A:

At our company, we use a local deployment of bitbucket.

How can I configure SourceTree to point to our company's reployment (like source-team.mycompany.com) instead of [www.bitbucket.org](http://www.bitbucket.org) to enable extended integration?

The host root URL in the Remote Details windows is read only whne the host type is Bitbucket  
[](https://community.atlassian.com/t5/Sourcetree-questions/how-to-configure-a-local-bitbucket-deployment-in-sourcetree-for/qaq-p/219077?attachment-id=11938){#link_1168d2e326ef8c}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/6457/1/image2016-9-16%2013%3A38%3A23.png){#display_1168d2e326ef8c_0}


Answers:
author: Rodney
body: Change the Hosting Service to Bitbucket Server. That will allow you to specify a host URL.

comments: author: Marcelo A
body: And where are you supposed to change the hosting service?

The only place the I think you are allowed to do this, is in the"repository settings"-\>"edit repository"

But As I mention above, if you select "Bitbucket" as the host type, the "Host Root URL" is read only.

The only host type that you can select here that is not read only is "Stash" but then, I don't know what kind of integration you get


author: Seth
body: Sounds like you are using an old version of SourceTree. Stash has been re-branded as Bitbucket Server. If there are any problems with the integration, then you will probably need to update SourceTree.

image2016-9-16 13:38:23.png


author: Rodney
body: It's in View-\>Show Hosted Repositories-\>Edit Accounts

When you add an account it would should show your locally deployed repositories.

I apologize that my answer doesn't answer your question directly. I usually go through this interface when cloning from local deployments thinking that it will properly setup the repo.

If this doesn't work for you then you're right setting the Host Type to Stash is your next best option.


author: Marcelo A
body: Thank you all.

I thing I've got it to work.


Tags: bitbucket
SourceTree aborts merge rather than merge with conflicts
Asked by T K:

In a very simple set up whenever i PULL from my branch i get 'merge aborted' if there is even a single line conflict in a remote file and my uncommitted changes.
> *error: Your local changes to the following files would be overwritten by merge*
>
> *Please, commit your changes or stash them before you can merge.*   
> *Aborting*

Sure enough, if i stash my changes or revert them i can perform the PULL just fine but i want to pull the remote file changes and **have them as conflicts which i can resolve locally before committing**. I can't seem to find an option for that anywhere.

```
SourceTree 1.9.6.1 for Windows
```

```
Diff tool and Merge tool configured: P4Merge
```


Answers:
author: T K
body: For anyone interested, it seems that SourceTree has a different approach on this.

When PULLing in Android Studio, Android Studio stashes and pulls behind the scenes (you can see the console logs) and then shows conflicts.

So, a developer has to manually perform these steps in SourceTree to achieve the same result. Stash the changes, PULL safely and then Unstash to merge the changes


author: Rodney
body: It seems you were trying to pull with uncommitted local changes. It wants you to commit your changes first so that it can put your repo is a previous state in case you want to cancel the merge.

comments: author: T K
body: But this is exactly what i want...

Android studio, for example, which is also using Git is allowing for a valid PULL and then you have local conflicts to resolve. I don't see why SourceTree doesn't do that and i have to revert/stash changes...


author: Oddioengineer
body: [@Rodney](/t5/user/viewprofilepage/user-id/502267) This is how it has worked for years! It changed recently and I too am completely annoyed. It has always been that we could have local (un-committed) changes, Pull, and Resolve all in the staging area without extra steps.
push to remote repo after local hard reset
Asked by nofishonfriday:

Hi,

when I do a local hard reset to some previous commit and try to push to remote repo I get a "remote repo is ahead" (along those lines) error message.

Found this related thread at stackoverflow

[click](http://stackoverflow.com/questions/1628088/reset-local-repository-branch-to-be-just-like-remote-repository-head)

What I currently do from command line is what's mentioned there as answer:

```
git fetch origingit reset --hard origin/mastergit clean -f
```

Can I also do this directly from within SourceTree ?

I see a button for fetching, is functionality for reset and clean also build in ?

Just curious, as this would make the process a little quicker than switching to command line.

Thanks.


Answers:
author: Tim Crall
body: That's an odd series of commands. You should be able to just do a

```
push -f
```

I don't think you can do it within SourceTree, though - at least, not without setting up a Custom Action, which I haven't played with much

comments: author: nofishonfriday
body: Thanks, I'll try next time I need to do this and report back.

Talking of force-push, there actually is a "Force" tickbox in SourceTree's Push dialog, but it's always grayed out here. Any idea why ?

<http://i.imgur.com/0JO4sTp.jpg>
fixed - Unable to install SourceTree
Asked by eurekasfray:

I was trying to install SourceTree. There's a version of SourceTree installed already -- version 1.6.17. When the installation reaches the point 'Removing applications', this error pops up:

"The older version of SourceTree cannot be removed. Contact your technical support group."

How do I fix this? And how do I contact my technical support group?

Thanks


Answers:
author: T?nisO
body: Is the current, installed, version running in the background? Try shutting it down and running the installer again.

Have you tried uninstalling the previous version manually?

comments: author: eurekasfray
body: I tried uninstalling it manually by going to 'Programs and Features' and the uninstaller never appeared when I ran it.
Inconsistent toolbar icons
Asked by Eric Lindstrom:

In the main toolbar, some of he icons have text below them, (Clone/Commit/Push/Pull), but the others do not (Branch/merge/??), and there is no tool tip when I hover over them. Am I missing something? Should this be filed as a bug/feature?

Sourcetree 1.9.6.1


Answers:
author: Seth
body: Sounds like a bug. This is my 1.9.6.1 toolbar:

image2016-9-14 13:52:8.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/Inconsistent-toolbar-icons/qaq-p/403761?attachment-id=1502){#link_1168d340cb22b6}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/12084/1/image2016-9-14%2013%3A52%3A8.png){#display_1168d340cb22b6_0}


author: Richard Landau
body: SourceTree_ToolbarIconsWithoutNamesOrToolTips_ToolbarOnly_20161119.jpg

(Please don't think that I am criticizing this spectacularly wonderful piece of free software, which saves time, sanity, and lives every day.)

I have the same problem here, and it has been happening for months. Toolbar icon names rarely appear. Restarting the app almost never fixes the problem. I'm running 1.9.6.1 (which btw is the version offered for Windows on the sourcetreeapp.com page as of ten minutes ago). There is a 1.9.6.2, but its release notes don't mention this problem. Same behavior on two different machines, both Windows 10.

Tool tips would be a nice backup strategy here. Thankfully, I can find all the operations in the menus.  
[](https://community.atlassian.com/t5/Sourcetree-questions/Inconsistent-toolbar-icons/qaq-p/403761?attachment-id=2410){#link_1168d3477b9759}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/12087/1/SourceTree_ToolbarIconsWithoutNamesOrToolTips_ToolbarOnly_20161119.jpg){#display_1168d3477b9759_0}


author: Eric Lindstrom
body: I closed and reopened the application and the text appeared. Thanks, all, for the input.


author: Ralf Heese
body: I saw the same issue in my installation. After Updating to 1.9.7.1 the labels re-appeared.
Where can I find my Stashed files - 1.9.6.1 version
Asked by ionescu manuela:

*This question is in reference to Atlassian Documentation: [Stash A File With SourceTree](https://confluence.atlassian.com/pages/viewpage.action?pageId=785332122)*

In the version 1.9.6.1 there is no left side menu. I run Source Tree under Windows 8;

Reading one of the related questions at [Stash : files/Folders are not showing in Stash web](https://answers.atlassian.com/questions/41466525) I understand there is a problem, but since now I haven't figured how to solve it out.

What should I do to find my stashed files?

Thanks for help in advance.


Answers:
author: Geoff Joy
body: I'm still running 1.8.3 but I've seen questions about the various SourceTree panes disappearing. It's possible to drag the list views all the way to the left window border, making them disappear. This might be what you are seeing.

Maximize the SourceTree window and then move your mouse cursor to the left until it just turns into a double-ended resizing arrow, then drag that border to the right. This ought to expand the File Status tree open.

Grabbing the left border again ought to open the repository list.

It's very easy to grab the wrong border when they are both closed so it can take a little effort to grab the correct border and maximizing the SourceTree window helps.


author: ionescu manuela
body: I solved the issue. Actually it's such a thinny line that separates the panes that it's impossibile to notice that it might be something hidden there. Hope to be useful also to the others, but the design could be improved to avoid these type of question...

Thanks a lot.
Permissions are set in Jira and propagate to confluence, how long for them to propagate?
Asked by PR23:

We set our groups through AD in JIRA and they propagate to confluence

I have a user in Confluence that we can't @. She also doesnt appear in the people directory. She does appear in the user management section though. She cant even log in to confluence

In Jira she appears in the "Jira users" groups and can access no problem. In confluence, when I check her groups, it still doesnt show her in the Jira users group. I manually re-built the content index and that didnt solve it either. Should I give it a day to see if the Confluence groups shows the "jira users" group?

I compared her groups in confluence with someone who has no issues in confluence, the only difference is the she isnt in the jira users group in confluence.


Answers:
author: Bert van Dijk _TMC_nl_
body: Hi [@PR23](/t5/user/viewprofilepage/user-id/5310192) ,

By default, it can take up to 60 minutes. In Confluence, search for "user directory" in settings. Edit the Jira user directory. This works only if you are logged on as a local user.

There are also some options to update the groups on login, e.g.

Do your user management in Jira basically, not in Confluence. Is Jira connected with the Active Directory (see your first sentence).

Kind regards,

Bert


Tags: confluence-server

server
how to get data from jira
Asked by Len Hoffman:

I'd like to display Jira data from our Confluence site. Can this be done?


Answers:
author: Craig Nodwell
body: Hi [@Len Hoffman](/t5/user/viewprofilepage/user-id/3665542) you sure can do this. Have your Jira or Confluence admin setup an application link between the two systems. You can also ask them to setup a macro feed in Confluence to get to the dashboard gadgets in Jira as macros in Confluence. In Confluence you'll see there are Macros for Jira/Jira Reports.


author: Thibaut Subra _Elements_
body: Hi [@Len Hoffman](/t5/user/viewprofilepage/user-id/3665542)

Can you be a bit more specific? Do you want to publish data from Jira to Confluence through Automation? Do you have existing Confluence pages where you want to display datas? Is it part of a process?

I'll be glad to help you with that!

comments: author: Thibaut Subra _Elements_
body: I don't know if you saw my answer but I can propose an alternative if you want to automatize or enhance the Jira -\> Confluence integration.

We have an app called [Publish](https://marketplace.atlassian.com/apps/1225519/elements-publish-create-confluence-pages-from-jira?hosting=cloud&tab=overview&utm_source=community&utm_medium=forum&utm_campaign=question-2493629) that allows you to publish data from Jira to Confluence. You can:

* insert any Jira issue data in the Confluence page (and keep the value synchronized between the issue and the page if needed), *including the Confluence page title*
* display a table with issues based on a JQL query (using the macro Jira Issues/Filters)
* use **any Confluence template** you need or design the page yourself
* automatically link the page to the issue
* automatically copy attachments from Jira to Confluence

And of course, our app [integrates with Automation](https://doc.elements-apps.com/publish-to-confluence/how-to/create-confluence-pages-with-automation?utm_source=community&utm_medium=forum&utm_campaign=question-2493629).

With Publish, no need to update your Confluence pages manually, automatize your processes and keep the content synchronized.

The app is free for 30 days, (and stays free if your instance is under 10 users), so feel free to give it a try, and don't hesitate to tell reach our Support if you have any question.

Regards

Thibaut


Tags: confluence-server

server
Remove the ability to see comments to anonymous
Asked by Bertrand LITTEL - Divalto:

The 'anonymous' access gives a panel of rights given to anonymous access, good.

The major (I think) usage of 'comments' is to give an internal information (e.g. find errors, ask the author,...).

=\>The anonymous acces should have a "read comments" check box to allow or not anonymous access to READ comments! Because currently anonymous can see all our internal comments! And I really don't want this!

The 'comment' function is for me incompatible with the 'anonymous access' function as is; I have to remove the 'comment' right to all my users, only because it's too dangerous to let people enter comment that can be seen by the customer


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bertrand LITTEL - Divalto](/t5/user/viewprofilepage/user-id/4431607) ,

there is an open request for that. Please take a look to the following ticket <https://jira.atlassian.com/browse/CONFCLOUD-24939> and vote and watch it to keep you up to date.

Fabio


Tags: cloud

confluence-cloud
Excerpt revision history
Asked by Diet Bos:

Does anyone know of an app that supports that?

So our organization would like to update the page revision when an excerpt is being updated. Does anyone know a function or a plug in that would support that?

Found out that Atlassian already was not planning on implementing this feature on [this page](https://jira.atlassian.com/browse/CONFCLOUD-28699)

regards

Diet


Answers:
author: Nic Brough -Adaptavist-
body: There's no app for this - it's not really a possible (or, in fact, useful) thing to do.

An excerpt is a snippet of another page. The page from which the excerpt is extracted has its own history, but that history is of all of the page, not bits of it. So there is no record of when part of the page was updated, it's the whole thing.

You could write something to extract the dates of change of the source page, and with a lot more code (reinventing the wheel that is the "difference between page versions" code already in Confluence), work out when the excerpted part was changed. But as the information of when an excerpt was changed is of very little value to almost everyone, no-one has written anything that would do it.

Why do you think you need this? What would the date of change of an excerpt tell the end user that they need to know?

comments: author: Diet Bos
body: Well,

As a service organisation we sent out bulletins to our customers, although excerpt contain standardized pieces of text, we feel that even when these changes the document should have a new (minor) version update to make sure that customers that do a print always have the latest at hand.

Regards

Diet


Tags: cloud

confluence-cloud