youngmon/atlassian-qna huggingface dataset:
Creating a company managed issue with custom fields from a team managed issue using automation
Asked by Tyler Kosaski:

I have a team-managed JWM project with a finished status. When an issue is moved to this status it triggers an automation that creates an issue in a different company-managed JWM project.  

The custom fields that are created in the team-managed project have also been created for the company managed project. However, when the automation runs I get an error on the Create step that says "Found multiple fields with the same name and type".  

The fields it lists are not copied over to the new issue, but other custom fields are. Has anyone had this experience? I am a Jira and Project Admin.  

![create issue automation error.png](/t5/image/serverpage/image-id/270734iCF5074DCCF5BFBCC/image-size/large?v=v2&px=999 "create issue automation error.png")  


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, it is frustrating that Atlassian removed the check on duplicate field names it used to have, and have not adjusted any of their code to be able to deal with duplicates.

The easy and quick answer is to rename the fields in the team-managed projects. While it will make your Automation work, you'll have to create more Automations in order to cover each (now) different field you have.

The proper way to fix this is to stop using team-managed projects, or at least stop using their local field function. This is a big reason I tell people to not use TMPs - they're simply not ready for use by enterprise organisations, they really do only work for independent teams that don't need to work with anyone else.

But Atlassian did take a step forward on this recently - you can now use global custom fields in team-managed projects. So your best option is to go through all your TMPs and delete their local custom fields with the same name, adding the global one in to replace it

comments: author: Tyler Kosaski
body: Thank you Nic!  

I think changing the local fields to global fields is the answer in my case.


Tags: cloud

jira-work-management-cloud
EPICs have disappeared from my Plan in Classic project
Asked by nicolas.smeyers:

Hi,

1/ I have a series of EPICs, all completed, which have now disappeared from my Plan in a Classic project.

2/ I have subtasks that do not appear in my Plan mode but do appear when I click on the EPIC from the PLan and the EPIC opens in a new window

Very annoying - can you help?


Answers:
author: Angus Russell
body: Hi [@nicolas.smeyers](/t5/user/viewprofilepage/user-id/4351373) ,

For 1 - it's likely that the epics have been done for more than the configured duration to keep done issues. You can set this under the plan configuration. Depending on which version of Advanced Roadmaps you're using, the setting will be called something like "Excluded completed issues after".

For 2 - make sure you've set the hierarchy to include sub-tasks. If that's not the problem, check your issue sources - perhaps it's a filter that excludes sub tasks?

Thanks,  
Angus


author: nicolas.smeyers
body: Thank you Angus for your answer. All solved now.


Tags: advanced-roadmaps
Is it possible to create a plan over multiple teams using target date instead of calculated end date
Asked by Daniel Brenner:

While trying to aggregate multiple plans from differnt teams into one programm plan Jira uses a calculated end date and not the target date from the individual plans for each epic. some Initiatives/Epics out of the hierarchy aren't even shown in the aggregated plan. is there a fix to use only the target date for such a plan?


Answers:
author: elizabeth_jones
body: Yes, if you have target start and end, as I do. In the configuration screen you can choose those. ![Screen Shot 2021-04-15 at 4.52.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/138918i3CD0D1C731BD9D37/image-size/large?v=v2&px=999 "Screen Shot 2021-04-15 at 4.52.56 PM.png")

As an example, I have created a project to house all initiatives. I have a plan that pulls in all initiatives from that project and then displays them on the roadmap by target start and target end dates. Hope this helps :)


Tags: advanced-roadmaps
Jira Initiative/s baseline example
Asked by Michael Gallagher:

Hey folks! So, I'm interested in any article, opinion, or recommendation of what a properly defined Jira Initiative looks like. Obviously one that ties the Upper Roadmap together with lower level Epics, but what are is the best construct with respect to granularity across: tie in to upper OKRs, how timebound, how might these tie in to both an infantile, or mature Product Release Strategy?


Answers:
author: Dave
body: Hi [@Michael Gallagher](/t5/user/viewprofilepage/user-id/4303202),

I'm not sure that there is a single answer here and it also depends on whether you're using "Initiative" to mean "the hierarchy level above Epic" or how best to define a conceptual initiative (regardless of the level).

Our team typically uses initiatives to gather epics that are conceptually linked, but then we're using epic more like a feature (due to the current nomenclature restrictions in Jira).

I'm not sure if this helps or not (probably not!) but I thought a response might help get the discussion going.

Regards,

Dave

comments: author: Michael Gallagher
body: Thanks Dave! You're the first to return an answer. In reference to 'Initiative', we're in a Hierarchy of: Subtask -\> Story -\>Epic -\> Initiative (at the Neighborhood level) -\> Roadmap (at the Town level). Am interested in the Jira construct of an Initiative, and how we might define an Initiative (description) with respect to being descript enough to aggregate Epics but not so granular that we have dozens of them across say a 1/4 (Q1, Q2 etcc) Really trying to get a baseline understanding of the best way to develop Jira Initiatives that are value-add in reporting up through an organization, and how best they can be constructed to dovetail over reporting-durations and congruent with a Product Methodology. i.e. R1.0 - R1.1 - R1.2 -\> R2.0 - R2.1 etc..


Tags: advanced-roadmaps
Does Advanced Roadmaps work on JIRA Server 8.13.1
Asked by Rajesh Ravisankar:

We have a JIRA Server v8.13.1

I was wondering if Advanced Roadmaps will work in this version.

Also, is this available in the Marketplace for JIRA?


Answers:
author: Thomas Deiler
body: Dear [@Rajesh Ravisankar](/t5/user/viewprofilepage/user-id/4319720) ,

yes it will work, if you have bought the license for before 2. Feb 2021. If you have none, yet, you can only by DC - there Advanced Roadmaps is included.

I recommend to take version 1.2.2 for your existing license. If this will not work, contact Atlassian support and ask for assistance. I cannot imagine that customers with existing licences are not able to use this plugin ...

So long

Thomas

comments: author: Thomas Deiler
body: Dear [@Rajesh Ravisankar](/t5/user/viewprofilepage/user-id/4319720) ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long  
Thomas


Tags: advanced-roadmaps
Estimates in Advanced Roadmaps for JIRA does not show values to all
Asked by Katja Luumi:

In DataCenter-version Advanced Roadmaps we have added field Estimates. We have added some values to that field and yes, we have reviewed our changes. Seems like everybody can not see those values. They see only empty field for Estimate.

Is it really so that only admins (seems like we who are seeing that field are admins) can see value of Estimates? Or am I somehow loosing it?


Answers:
author: Dave
body: Hey [@Katja Luumi](/t5/user/viewprofilepage/user-id/4158535),

Just a few things to clarify on your question...
> Seems like everybody can not see those values.

Is this on the Jira issue details screen or on the plan?
> yes, we have reviewed our changes

So just to confirm, that you've saved those changes after reviewing! :smile:

What estimation unit is configured for the plan? (story points, hours or days?) and what value are you checking for (if you're looking at the issue details screen).

There should be no permissions related reason why one user would be able to see a field value if they have access to the issue.

Regards,

Dave

comments: author: Katja Luumi
body: Hi Dave,

Thanks for confirming. I am in the plan side (I learned that one can not see those estimates in JIRA side at all) and my collegue do not see those estimates. Estimates are done with days and I am watching field called Estimates (d). There are 2 of us who can see those values, both of us happen to be admins. I have confirmed with my collegue (who does not see values) that field is added to plan and field is visible, but it does not show any values.

Values have been reviewed = saved and we 2 (admins) can see values.


author: Dave
body: OK, thanks for that extra info.... do you know if you have scenarios enabled for the plan and if everyone is looking at the same scenario? (the URL should match **exactly** - including the "sid" request parameter).

Does everyone see the values for the estimate **before** the changes are saved to Jira?

Regards,

Dave


author: elizabeth_jones
body: Have you double checked your individual plan permissions configuration? ![Screen Shot 2021-04-15 at 10.04.20 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/138856iE291AF3338432526/image-size/large?v=v2&px=999 "Screen Shot 2021-04-15 at 10.04.20 AM.png")

I experienced this issue when I first setup my roadmaps too. I'm trying to remember how I resolved it, but if memory serves, I believe it was this set of permissions that was the issue. :)

comments: author: Katja Luumi
body: I have not, thanks for the hint, I will check and come back if that was the case. In anycase, those guys can see the plan and they can see the field and they can not see values in the field.  

I will take a look for that access stuff. Thanks [@elizabeth_jones](/t5/user/viewprofilepage/user-id/3739559)


author: Katja Luumi
body: This was not the thing, permissions seems to be ok. Any other proposals :)


Tags: advanced-roadmaps

server
Can not link within same project
Asked by Ekaterina Smykova:

Hi,

Somehow not able to Parent Link issue within the same projects, while "external" linking works perfectly fine.

Have 2 Jira env, Prod and Test, on Test it works fine, but on Prod something is wrong. Same plugin version, same project, same hierarchy.

Where might be an issue?

Thanks,

Katja


Answers:
author: Michal Patoprsty
body: Hi Katja

Do you have same permissions ?

What is parent link issue type ? Epic ?

Mike

comments: author: Ekaterina Smykova
body: Hi Michal,

Same permissions, yes.

Story/Bug to Feature.

Regards,

Katja


Tags: advanced-roadmaps

jira-server
JIRA Roadmap Plans
Asked by Lance:

When displaying linked Child/Parent Portfolio Features, they display on the same level, rather than in a hierarchy. Any way to fix?


Answers:
author: Lance
body: Thanks Dave,

The question is if 2 Product Features, one the child of the other, would show within the plan roadmap on the same level or tiered with one indented?

I have them linked, and both show the parent child relationship within the issue but they appear to be on the same level within the roadmap plan, and the relationship isnt visible in the 'Parent' column.

comments: author: Dave
body: Hey, sorry but I'm still a bit confused...

If "Product Features" is an issue type then it would need to be associated at a single hierarchy level which would mean that one "Product Feature" issue couldn't be the parent of another.

You've said that you've linked them but I'm wondering how you did this and if you're using a custom parent/child relationship rather than using the "Parent link" field on an issue?

This would certainly explain what you're describing. Have you configured the hierarchy settings for Advanced Roadmaps and if so, what hierarchy level is the "Product Feature" issue type mapped to?

Did you create the link within a plan or via an issue details screen? And did you use a field (i.e. a drop-down menu) or did you create a link from under the description?

Regards,

Dave


author: Lance
body: I think this does answer my question, and makes sense.


author: Dave
body: Hi [@Lance](/t5/user/viewprofilepage/user-id/4340072),

Do you think you could provide a little more context on the question, maybe with some screenshots? Are you asking about how child links are shown in a plan or in an issue details view?

I'm going to guess that you mean on an issue details view and are asking if a fully hierarchy could be shown? If that's the question then we only show the immediate children (not any further descendants) so there would only be one hierarchy level to show. We also show either parent (either via the epic link or parent link field).

Not sure if this answers your question though?

Regards,

Dave


Tags: advanced-roadmaps
How to get back removed task to Advanced Roadmap
Asked by Urmo Luts:

I use cloud but i have ask that how i get bulk removed task back into Advanced Roadmap view?

Here i can reed how to remove from scope table (<https://confluence.atlassian.com/jiraportfolioserver/removing-issues-965567130.html>).


Answers:
author: Walter Buggenhout
body: Hi [@Urmo Luts](/t5/user/viewprofilepage/user-id/4214202),

Navigate to your **plan settings** (next to the plan name, click the cog icon and select *configure*).

Then, from the left hand side menu, select **removed issues**. You should be able to find them there and re-include them in your plan.


Tags: advanced-roadmaps

cloud
How can i prevent changing ticket description after ticket is scheduled for Sprint development?
Asked by Sayeedul Islam Sumon:

Lot of times reporters/team members are changing ticket specifications after the ticket has been scheduled for a Sprint.

We don't allow any requirement change after Sprint started.

Please help me if there is any way.

Thanks


Answers:
author: G subramanyam
body: Hi [@Sayeedul Islam Sumon](/t5/user/viewprofilepage/user-id/2476910) welcome to the Atlassian Community.

When I read the team members/ reporters, I understand they have certain level of control on the Jira issues (as set in the schema by Admin).

1) One best way to restrict the modifications is to have a "working agreement" within the Scrum team members before Sprint starts.

You (as a PM/ SM/ PO), ensure team are adhering to the working agreement and except the designated role (in Jira as per your project permissions) no team member is liable to modify.

2) From the Jira ticket history, you will come to know who is frequently changing the ticket description. Talk to him and understand the root cause (requirements gap, understanding gap, breaking the user stories into task issues, communication gap within the Scrum team members) etc. etc.

3) You will get the solution if followed the above 2 steps.

Please stay safe and stay healthy.

comments: author: Bill Sheboy
body: Hi [@Sayeedul Islam Sumon](/t5/user/viewprofilepage/user-id/2476910)

Agreeing and adding to what [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) suggests...

Consider having a conversation with the team to understand why/when/what the team would change in a description. For example, perhaps the team adds clarifying details or assumptions discovered after work began.

If you want to improve visibility to changes, you could add an automation rule to make description changes visible after sprint start. That would help in those conversations with the team, and provide ideas for your next retrospective about the issue.

Best regards,

Bill


Tags: advanced-roadmaps

cloud

sprint
Custom field needs 'All' value
Asked by Thayne Munson:

I have defined a custom field that is Label type. In Advanced Roadmaps I want to filter by this field. The filter values displayed are 'No Value' and then all the values that have been entered. (see screen shot). I am wondering if there is a way to add an additional value that would select all issues that have a value (i.e. All Values) without have to check mark every value in the list.

![Thread Identification - not empty.GIF](/t5/image/serverpage/image-id/137139iF4D3CB74194DB13E/image-size/large?v=v2&px=999 "Thread Identification - not empty.GIF")


Answers:
author: Dave
body: Hi [@Thayne Munson](/t5/user/viewprofilepage/user-id/4031047),

Thanks for making this suggestion - I can definitely see how this would be useful and placed in this context it does seem like a bit of an oversight.

I'll raise this with our PM team,

Regards,

Dave


Tags: advanced-roadmaps
View previous versions of advanced plans
Asked by Vallen Tousis:

Im looking for a way to track how my orgs advanced plan has changed over time.


Answers:
author: Dave
body: Hi [@Vallen Tousis](/t5/user/viewprofilepage/user-id/2511718)

Realistically the only way to do this at the moment is to take snapshots of the plan using the Export CSV feature (see <https://confluence.atlassian.com/advancedroadmapscloud/sharing-and-exporting-plan-data-998651329.html> )

At some point in the future we would also like to provide the ability to export the plan as an image (which you could use to visually compare) but unfortunately I can't commit to when we will be able to deliver that feature,

Regards,

Dave

comments: author: Ollie Reid
body: I'm running into this issue right now. I ran an Auto-schedule today and it broke a bunch of dates.


author: Dave
body: Hi [@Ollie Reid](/t5/user/viewprofilepage/user-id/4320039),

Can you provide a bit more context on how it broke then dates.... in theory there are a couple of levels of protection for this. Firstly you have to actively accept the auto-scheduling suggestion and then you need to save the changes from your scenario back to the rest of Jira.

So in theory you could have either cancelled the auto-scheduling or discarded the changes? I'm guessing that in this instance you didn't notice until it was too late and you now want to compare with a previous version of the plan and restore the previous date values?

The changes made should be in the change history of each issue, but depending on the size of your plan that could be an arduous task to recover those dates.

So in this case is the goal not just to be able to compare with a previous version of the plan but actually to be able to import or restore the data?

Regards,  
Dave


Tags: advanced-roadmaps

cloud
Fix Version does not show Release value
Asked by Christopher Kelley:

In Portfolio (Plans), I have set an issue with a value for Release. However, this value does not show up in the actual JIRA ticket in any known field - it does not show up in Fix Version(s), which is where I would expect it.

(All changes in Plans are committed/saved)


Answers:
author: Dave
body: Hi [@Christopher Kelley](/t5/user/viewprofilepage/user-id/4322126),

That sounds really unusual and potentially a bug... you've basically the covered the things I'd suggest to check (like making sure the changes are committed). And it should show up in the Fix Version(s) field in Jira.

One thing might be to check the other way around - if you assign the release in the fix version field in a Jira issue, is it then reflected correctly in the plan?

This might be worth raising a support issue for, also it would be good to know what version you're using ... I don't recall this being previously reported as a bug, but if you're on an early version it is possible that this was an issue subsequently fixed in a later release.

Regards,

Dave


Tags: advanced-roadmaps

server
PTO Vacation accounting in a Plan
Asked by Ollie Reid:

It feels like a hack to add a Epic or a Story for a vacation. Is there another way to account for time off / PTO / Vacation / Holiday ?


Answers:
author: Dave
body: Hi [@Ollie Reid](/t5/user/viewprofilepage/user-id/4320039) ,

It is possible to adjust the velocity of future sprints to account for planned absence. You do this by grouping by team or sprint and then clicking on the sprint in the timeline and you have the option to override the default velocity for that sprint.

This was only introduced in later versions of Portfolio / Advanced Roadmaps so you might need to upgrade your version to access it.

We are looking at reintroducing some of the individual capacity management facilities that were available in the "Live Plans" version of the interface though - and individual absences is one of those things we'll be looking at.

Is this the main use case you have for capacity management related to individuals or would you expect to be able to handle other things (such as being able to control the level of contribution that an individual makes to a team, etc)

Regards,  
Dave

comments: author: Ollie Reid
body: I think we need several different options for changing capacity more automatically, what comes to mind immediately is integration with Confluence Space Holiday calendar.


author: Dave
body: Thank [@Ollie Reid](/t5/user/viewprofilepage/user-id/4320039) - I definitely think that automation through integration would be the ultimate state, i.e. that you wouldn't need to manually set absences in multiple places, but that wherever you log them in your organisation they automatically flow through to your plans. However, I think initially just getting a manual interface in place will be the first step!

Regards,

Dave


Tags: advanced-roadmaps

server
How to trace the date Auto schedule populated
Asked by Ollie Reid:

Hi,

I'm having trouble understanding the date auto schedule is populating in start date. For instance I have an issue that is already "In Review" status, but after clearing the dates of the story and the parent epic the auto populated date is still set to two weeks in the future.

I do have the Plan set up to Sequential Dependent

Is there any tooling to see why Plans suggested that date?

Jira Version: v8.8.0


Answers:
author: Dave
body: Hi [@Ollie Reid](/t5/user/viewprofilepage/user-id/4320039)

Is your "In Review" status part of the "In Progress" status category? If so, the auto-scheduler is going to consider that there is work remaining and will schedule time based on the estimate assigned to it so that it can be completed.

Regards,

Dave

comments: author: Ollie Reid
body: Hi Dave,

thanks. But the story is "In Progress", wouldn't it update the Start Date to a date not to weeks into the future? "In Review" is its on status in our Kanban board.


author: Dave
body: Hi [@Ollie Reid](/t5/user/viewprofilepage/user-id/4320039),

That's a fair point, I wasn't really justifying the behaviour but rather just trying to offer an explanation of why it's happening. Without having access to your plan I'm wondering if the scheduling algorithm is pushing the date back because of other work?

I don't think that the scheduling algorithm works on the understanding that if a piece of work has been started it absolutely has to be finished before scheduling other work.

However, I do agree that this is potentially confusing here. One of the differences in behaviour between auto-scheduling for Kanban and Scrum is that issues in the active sprint (i.e. those most likely to be in progress or about to be in progress) are not adjusted. With Kanban there's not really that same notion of a time-boxed iteration to lean on.

This is good feedback though and I appreciate you sharing it and I'll feed this back to the product management team.

Regards,

Dave


author: Ollie Reid
body: Thanks [@Dave](/t5/user/viewprofilepage/user-id/1183605)


Tags: advanced-roadmaps

server