youngmon/atlassian-qna huggingface dataset:
How Can I Average Data from a Custom Field that I can Email? Can I connect SmartFields to Bulter?
Asked by Raegan Fordemwalt:

I'm looking to create a command that divides one custom field from another. I know you can average custom fields with the "Number Stats" power up, but that information does not leave the board and I can't automate emails for the stats.

I have two custom fields I want to divide. "Count" and "Total." Total tracks the number of cards with Count and Count is the total count of the number data on the board.

My team has tried smart fields but we can't find a way to automate the data that goes into the card, letting us find the average without having to put the data in manually (which is something we can't do).

Is there a way I can use Butler so it divides one custom field from another? Is there a way my team can connect Butler to SmartFields?

Thanks

Raegan


Answers:
author: milynnus
body: [@Raegan Fordemwalt](/t5/user/viewprofilepage/user-id/3885381) This is a question about pluginData. As a general rule it is difficult to get access to pluginData. Sometimes you can't. The last time I did investigate Smartfields, with some programming you can expose the fields stored on the card. For Maps, you can get the data if when you use a webhook. For Custom fields, I think I found a way to do it in such a way that the number stat is a field available to Butler. I did not record a video for Smartfield but I did one for average on CF in Butler. <https://youtu.be/YsOEdbsdgn0>

comments: author: milynnus
body: [@Raegan Fordemwalt](/t5/user/viewprofilepage/user-id/3885381) Based on running a couple of tests with Number Stat installed and having created my own custom Power Ups, Number Stats probably kept the information as a board shared variable, so unless you know the key for each custom field, it will be familiarly difficult to get the data. The custom add-on I created allows you to retrieve stats on any CF and made them available to Butler as {httepresponse.key} where key can be count, sum, average, min and max. All keys are available at the same time.

Unfortunately, I have exceeded my free trial on Smartfields to be able to show you anything on it. My Butler quota has been exceeded as well but getting the httpresponse has been proven to work. See this demo in which I retrieved the next item on a checklist following completion of one before it. <https://youtu.be/Lhl34MXpsxo>
Retrieve deleted comment or descriptions in a card
Asked by Sally:

Hi,

I had record an important details in comment and description of a card. Somehow its gone or deleted. I desperately need the data back. Any idea how to retrieve back? Thanks lots..


Answers:
author: Blair at Atlassian
body: Hi Sally,

Thanks for reaching out. Sorry to hear about that issue with the comment \& description. When it comes to deleted comments, there's not a way to restore those. However, for the description, we have a help doc explaining how you can restore the description if it was previously saved: <https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>

Give this a shot and let us know how it goes!
Trello Data Source to Excel
Asked by 37:

Hey everyone,

Is there any process on how to create a data source from Trello to Excel?

I want to have an excel spreadsheet contain particular data, so that way when my boss updates particular information it automatically updates a custom field on my Trello boards.

I'm aware the API exists I'm just unsure on how to get the two to talk with one another.

Any help would be greatly appreciated.


Answers:
author: Antonio Panea
body: Hi [@37](/t5/user/viewprofilepage/user-id/3873467) ,

I agree with [@milynnus](/t5/user/viewprofilepage/user-id/3947182) . Best you can do is using Zapier for trigger every time an excel spreadsheet cell is updated.

What you need to have in mind is that every new update in Excel will update a Custom Field in a card... So in which one of your Trello board? You will need some search steps and having the name of the card in a column of that spreadsheet otherwise you could not do it. That means a more expensive Zapier plan with multisteps.

Also I would be aware of who is writing there... if a column name is changed, it crashes. If a new row is added in between all the data, errors will appear. If a new row is added it will trigger as well, if you do not want to, then Zap with filter/logic actions. Also another Zapier plan.

I would recommend to show Trello to your boss and explain him how to use it. That will make your life easier. And if the use of that board is for a CRM then take a look on Crmble Power-Up:

<https://blog.trello.com/crm-in-trello-crmble-power-up>

Hope it helps!

Cheers


author: milynnus
body: [@37](/t5/user/viewprofilepage/user-id/3873467) I will try to address your question on API. Because you want to capture a change in excel, you would need some trigger mechanisms there that can feed Trello. For Trello API, there are power up like Zapier you go check it. It may help handle it so you do not need to do programming. I use Wayscript (beta) as it has access to Google Sheet. For excel you will have to import the file and work with it. Hope this helps.
Como cancelar pagamento do Business Class?
Asked by Robson De Azevedo Junior:

Fiz ades?o indevidamente. Gostaria de cancelar.


Answers:
author: Analys
body: ol? estou passando pelo mesmo problema... mas comprei o trello gold ao inves do trello bussines poderia me ajudar?


author: Blair at Atlassian
body: Ol?,

Obrigado por nos contactar e nos informar. Entraremos em contato por e-mail para ajudar!

comments: author: Medusa Assistente Virtual
body: Gostaria de um contato tamb?m, quero cancelar a compra do premium e n?o consigo.
como excluir o Blutler? Gostaria de add o calend?rio como power app, mas n?o consigo
Asked by Carla Mayumi:

Uso a conta gratuita e parece que o Butler j? est? como power app, ent?o n?o consigo excluir e colocar o calend?rio. Como posso alterar?


Answers:
author: Soumyadeep Mandal
body: Hi [@Carla Mayumi](/t5/user/viewprofilepage/user-id/4041005) ,

Welcome to the community!

Butler is a default option and not a power-up option that's why to deactivate power-up doesn't do anything.

Since the Butler button is the default, you can't remove it.

However, you can remove the Butler rules/buttons which was created by you.
How to copy a list to multiple boards at once
Asked by Monica Steiner:

I am trying to copy a 'This Week's To Do' list for my students onto individual boards for each student. I can see that I can create a Butler board button to move the list to one board, but I can't seem to find a way to copy the list to multiple boards at once. I would like automation that way I am not going in and having to do it one at a time for each student.

Any ideas? Thanks in advance!

Monica


Answers:
author: Raegan Fordemwalt
body: You can write a board button like this

copy list "This Week's To Do" from board "A" to the top position of board "B", and copy list "This Week's To Do" from board "B" to the top position of board "C" etc....

You continue to add ones for every board. You can change the "position" of the copy.
Custom field
Asked by Larry:

I have added a custom field....in our case PERSON TO BE INTERVIEWED. The problem is you cant see enough of the field....is there a way to make the field area bigger?


Answers:
author: Vongsawat
body: Huh, just asked myself this 2 days ago.  
<https://community.atlassian.com/t5/Trello-questions/Larger-scalable-text-box-for-Custom-Fields/qaq-p/1448319>  

My solution only works for the one applying it though.. so kinda useless in collaboration. Basically adds some CSS magic using a 3rd party chrome extension to stretch out the custom field area.  

Raegan's solution of basically copying it to a more visible place like the title/descriptionbox/comment/label(?) via Butler etc might be more useful if its a team thing.


author: Raegan Fordemwalt
body: Making the custom field name shorter will show more of the text in a text custom field. Something you can try is creating a Butler command that makes whatever you put in the field a label or in the title of the card, so it is more visible from the outside.

For example:  
"when custom field "PERSON TO BE INTERVIEWED" is set to "{\*}", add the green "{wildcard1}" label to the card"

comments: author: Larry
body: The length doesnt affect -- because its on top of the field
Adding Numeric Fields
Asked by Jay Jarman:

I put Custom Fields on card to track things like dollars or how many of type that card has. Things like that. I want to be able to easily add a particular field for a column. I haven't been able to figure it out with Custom Field. Anyone have a solution?


Answers:
author: milynnus
body: [@Jay Jarman](/t5/user/viewprofilepage/user-id/321702) almost the same question with 3 ideas there.

<br />

<https://community.atlassian.com/t5/Trello-questions/Can-you-generate-a-sum-of-numeric-custom-fields-on-all-cards-on/qaq-p/1448061#M31612>


Tags: custom-field
How can my colleagues see my board activity?
Asked by Margarida Gonnet:

Hello, I recently created a board on Trello but my colleagues cannot see my cards or my activity. How can I solve this issue? Thankfull!


Answers:
author: Reshma Begum _Appfire_
body: Hi [@Margarida Gonnet](/t5/user/viewprofilepage/user-id/4040596)

You can add members to your board by sending an invite (by adding email address or name) using the Invite button or even by sharing the invite board link. Board members can view and edit your cards.

![trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/105645iC365E8D5E6077BDE/image-size/large?v=v2&px=999 "trello.jpg")

Hope it helps!

Thanks,

Reshma

comments: author: Nancy Tackett
body: Can I grant view access to someone without making them a board member? I want a colleague to see my board for specific information but don't need him to be able to do anything beyond viewing.

Thanks!

Nancy


Tags: card

share
How to make an app shortcut (Android)
Asked by Sam Stamport:

I'm currently using Google Keep for my shopping list. It's easy to get to on my Android phone.

I'm getting into Trello. I created a checklist that seems to work similar to Google Keep for my shopping list, but is there a one-tap way to get to it on my Android phone? Without a shortcut it takes more work to get to my list in Trello.

Thanks!


Answers:
author: Soumyadeep Mandal
body: Hi [@Sam Stamport](/t5/user/viewprofilepage/user-id/1579823) ,

Please go through this documentation <https://support.google.com/android/answer/9450271?hl=en> it will solve your problem

comments: author: Sam Stamport
body: This is a great idea, but how do I customize the shortcut to go to my specific board, list, card, and checklist? From what I can tell these are pre-defined short cuts.


author: Soumyadeep Mandal
body: Just make an activity shortcut!


author: Sam Stamport
body: OK. I searched the web for activity shortcut and found nothing that seemed usable. Is there a tutorial somewhere that will tell me how to do this?


author: Soumyadeep Mandal
body: I don't think you will get any tutorials for that! but you can search if any app can do that for you from play store!
Do test users count as a user in my subscription?
Asked by Chelsea Decaire:

I am trying to set up a test site for my team and I want to be able to create test accounts without being charged for it. I know that I can create multiple accounts using the same email but when I create the test account the number of users on my account goes up along with the cost of my subscription. Is there a way to create a test account without costing me more money?


Answers:
author: Ste Wright
body: Hi [@Chelsea Decaire](/t5/user/viewprofilepage/user-id/4040565)

When you say test user - do you mean allowing additional users into a Trello Team to test functionality?

If yes, then every user/team member you create counts towards your subscription cost.

If this isn't to test Trello's subscription features and just to trial Trello as a whole, the alternative would be for the testing team to create a new team and try Trello Free to start with?

Ste

comments: author: Chelsea Decaire
body: Stephen,

Thank you for your response! I am new to using Jira and have a subscription so I can learn how to use Jira and integrate it with my team. I am not familiar with Trello and am not using it. I am just trying to create users under administration. I was hoping that if I use the same email address for multiple users it wouldn't add to my subscription but it does. I was just trying to set up fake test accounts and was hoping there was a way I could do that without adding to my subscription.

Thanks again,

Chelsea
Is there a way to move a list to another position?
Asked by Stian Brattland:

I have a Butler rule which triggers upon certain actions. The rule will move a given card to a list on another board.

If the list doesn't exist, Butler will create it. However, the list will be created to the very right (last position).

Is there a way to either create a list on position 1, or move a list to position 1, with Butler?


Answers:
author: Raegan Fordemwalt
body: Yes, I'm pretty sure you can specify where you want your list to go with a Board button. It is under the "list" tab.

If you create an automation (like a board button or using legacy butler) you could create your list before the card enters the board, allowing you to choose top or bottom (or wherever) position.

If these don't work, moving the list position manually is a four-click process by using the three dots in the corner,


Tags: butler
Is there any way to mass download all the attachments of all the cards on a list?
Asked by Health Resources:

I would like to be able to download all the PDF files that I attach to my cards in a particular list. Is this possible?


Answers:
author: Blair at Atlassian
body: For [Business Class teams](https://trello.com/free-trial), the team export will export a zip file of all team boards in json and csv, as well as attachments in their native format: <https://help.trello.com/article/992-the-team-overview#export>

For free teams, there's a third-party resources that will allow you to export all attachments from a Trello card. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check it out here: <https://trello-downloader.xiat.net/>


Tags: attachment

export
I have too many repeats. When I go to the "Repeat" list, many of them show up multiple times.
Asked by Brent Ackors:

How do I eliminate these duplicate repeats?

How do I create repeats without causing this problem in the future?


Answers:
author: Soumyadeep Mandal
body: Hi [@Brent Ackors](/t5/user/viewprofilepage/user-id/3873036) ,

You can use unito power-up to solve this problem!

<https://guide.unito.io/en/articles/3478490-how-to-remove-duplicated-cards>
Move cards when they become due
Asked by Justine Altman:

Is it possible to set up a rule that automatically moves card to a particular list when they become due?


Answers:
author: Blair at Atlassian
body: Hi Justine! Yes, you could totally do this with [Butler on your Trello boards](https://help.trello.com/article/1198-an-intro-to-butler)!

When you create a **Due Date** command, you'll select a ++trigger++ and an ++action++ , so in your case, the trigger would be "*when a card is due* " and the action would be "*move the card to List B* ". It might look something like this in Butler:  

![Image 2020-08-06 at 11.35.22 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/105812iBB70FFDFE4F108A0/image-dimensions/590x299?v=v2 "Image 2020-08-06 at 11.35.22 AM.png")

Give it a try and let us know how it goes!

comments: author: Justine Altman
body: This is a game-changer! Thanks!


Tags: butler

command

due-date
Is it possible to create an overview of my tasks across all boards I am part of in a team?
Asked by Mads Viborg J?rgensen:

Is it possible to create an overview of my tasks across all boards I am part of in a team?


Answers:
author: Blair at Atlassian
body: The [Trello Home](https://help.trello.com/article/1119-the-home-page)[page](https://help.trello.com/article/1119-the-home-page) contains three main sections, **Up Next** , **Highlights** and **Your Items** as well as links to your starred and recently viewed boards.

It also lets you filter highlights for a specific team only.

Have a look at your Trello Home page and let us know what you think!

comments: author: Mads Viborg J?rgensen
body: I have no section "Your Items" and cannot see the filtering


author: Mads Viborg J?rgensen
body: ![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/105978i6DEDA364AA42D60D/image-size/large?v=v2&px=999 "Untitled.png")
Buttler actions showing as member actions
Asked by Matja? Kocijan?i?:

Hi all,

I am wondering if there is a way to make Butler automated actions appear as automated (Butler bot?) Currently, all automated actions appear under my personal username. I don't know if that is because I created the rules or because I am the board admin.

Thank you in advance for your help.

Matjaz


Answers:
author: Vongsawat
body: That is by design, any actions the native Butler bot does on your behalf is indistinguishable from you.  

Perhaps you could designate a dummy user to host all the Butler commands? Not sure if there are any other workarounds in this case though :/


Tags: butler
Atlassian SSO Login
Asked by Serhat Koroglu:

I'm not happy with Atlassian's SSO while signing in my trello account. It has made things harder. Many redirects makes simple trello app a little painful.


Answers:
author: Soumyadeep Mandal
body: Hi [@Serhat Koroglu](/t5/user/viewprofilepage/user-id/4039513) ,

Welcome to the community!

Trello team is currently working on it to make it better.
Notifications in iPhone Notification Center
Asked by Ezra Salnais:

Hi, I keep having the same 2 issues with notifications:

1. First one that seems to be solved for now (but probably will take a bit more to see if it worked) was seeing different kinds of notifications on mobile app and desktop. After re-installing app and logging out/in everywhere, they seem to be in sync for a couple of days
2. Second one that still keeps appearing is notifications showing in Notification Center and then disappearing when opened and sometimes even without opening. Keeps happening almost every day - I see a notification on phone and then it isn't visible in mobile app or desktop (again - no matter if I click on it or don't). Usually I go through multiple cards to find where it came from, which isn't too convenient

Is there something I can do about this?


Answers:
author: Blair at Atlassian
body: Hi Ezra, thanks for reaching out - so sorry to hear about these notification issues you've been experiencing lately! I've got some suggestions and news, hopefully this helps!

1. It may help to force the app to sync. You can find this by navigating to the '**Account** ' tab, then tapping on the **'Sync Queue**' section.

2. Our dev team is currently working on the bug related to notification badges not clearing out after it's been acknowledged. Thank you for your patience on this one, we hope to have it fixed up asap!

Blair

Trello Support  


Tags: notification
Can I Use Saved Photos for Background on Trello Board?
Asked by marella_colyvas:

Does anyone know how to upload a saved photo for a background on a Trello board? Getting to Unsplash is not allowed on our network by our system administrators. Thank you in advance.


Answers:
author: milynnus
body: [@marella_colyvas](/t5/user/viewprofilepage/user-id/4039436) you need to a Gold user.

comments: author: marella_colyvas
body: OK thank you. I am with the Government, so am not sure what their level is.


author: marella_colyvas
body: I'm pretty sure they've blocked that capability anyway


Tags: board

image
Copy pasting format from Gmail to the Board
Asked by AJ Castro:

Hi Guys,

I'm wondering if there were any changes because before I can copy paste Gmail to the board and retain it's format. Right now, I can do this on the sent items but not on the replies, the format is somewhat scattered and I have to adjust them line by line.


Answers:
author: Antonio Panea
body: Hi [@AJ Castro](/t5/user/viewprofilepage/user-id/4035527) ,

thanks for reaching out! Toni here to give you a hand.

Do you wnat to copy in the description or as a comment? You can redesign the content with MArkdown. Otherwise go to Share and there is an email addres that will make you popoup your email as comment in the card, when resending the email to that address or including it in the loop. I am using it and works super good.

Hope it helps!

Cheers

Toni
Trello - VPAT for 508 Compliance?
Asked by Jonathan B. Hardy:

Hi everyone! I started at <https://www.atlassian.com/accessibility> to see if I could find my own answer to this question, which took me to the Atlassian VPAT documentation page ([https://confluence.atlassian.com/display/ACCESSIBILITY/Atlassian+product+VPAT+documents).](https://confluence.atlassian.com/display/ACCESSIBILITY/Atlassian+product+VPAT+documents).?) All I see listed there is documents for BitBucket, Confluence, and JIRA.  

Does anyone know if this has been completed for Trello and/or the best boards to watch with regards to Trello-specific accessibility compliance and concerns?


Answers:
author: Rebecca Topps
body: Hi Jonathan,

The Trello VPAT document was recently added to the Atlassian accessibility page <https://www.atlassian.com/accessibility> - however, we are also in the process of organising an update of the Trello VPAT document for this year.

Thanks,

Rebecca


author: Blair at Atlassian
body: Hi Jonathan,

Thanks very much for reaching out about VPAT for Trello! We are working on it! Right now, I don't have much more information than this, but I did touch base with the team and confirmed this is absolutely on our radar and we'll be sharing more details in the coming months. Thanks again for bringing this up and stay tuned for more on this topic!

comments: author: Mike Kastellec
body: Has there been any recent progress on this?


author: Linley Cohen
body: Following up on this questions to see if a VPAT as been completed for Trello?


author: Blair at Atlassian
body: We have VPAT documents for Trello and other Atlassian tools located here:

* <https://www.atlassian.com/accessibility>


Tags: accessibility

vpat
Why have I stopped receiving email/desktop notifications?
Asked by Lindsay:

When someone on my team posts in Trello, I no longer get email or desktop notifications even though I have every possible notification turned on. This started as soon as Atlassian took over. I have reached out to Trello several times but all I receive is a trouble shoot ticket number but no one ever gets back to me. Quite burdensome.


Answers:
author: Blair at Atlassian
body: Hi Lindsay,

Thanks for reaching out, super sorry to hear about that. I checked on your account and our email log, it looks like the most recent email notification was delivered and opened successfully. I see the support ticket that has been opened and I'll follow up with you directly on that ticket, you should get an email notification momentarily when I reply.

Thanks so much for your patience and looking forward to figuring this out with you!

Blair

The Trello Support Team


Tags: notification