Bamboo server rebuilts but failing to restore
Asked by Ryan O Sullivan:

has the import process completed

2015-04-01 13:30:29,548 INFO \[http-apr-8085-exec-13\] \[XmlMigrator\] Reading file: E:\\bamboo-backups\\bamboo_backup_2015_03_30.zip\\db-export\\agentAssignments.xml

2015-04-01 13:30:29,735 INFO \[http-apr-8085-exec-13\] \[ResetableHiLoGeneratorHelper\] Setting new next_hi to 3402

2015-04-01 13:30:29,735 INFO \[http-apr-8085-exec-13\] \[ResetableHiLoGeneratorHelper\] Completed database update: HiLoIdRepairUpgradeTask

2015-04-01 13:30:29,735 INFO \[http-apr-8085-exec-13\] \[XmlMigrator\] Unzipping config directory.

2015-04-01 13:30:32,106 INFO \[http-apr-8085-exec-13\] \[XmlMigrator\] Unzipping builds directory.

2015-04-01 13:35:00,251 INFO \[http-apr-8085-exec-13\] \[XmlMigrator\] Unzipping artifacts directory

2015-04-01 13:35:00,267 WARN \[http-apr-8085-exec-13\] \[AbstractDom4jXmlConfigurationPersister\] Unable to move E:\\bamboo-home\\bamboo.cfg.xml1481513294853883244tmp to E:\\bamboo-home\\bamboo.cfg.xml. Falling back to non-atomic overwrite.

2015-04-01 13:35:02,685 INFO \[http-apr-8085-exec-13\] \[XmlMigrator\] Import completed. 1:29:30.900

2015-04-01 13:59:52,516 INFO \[http-apr-8085-exec-21\] \[JohnsonFilter\] The application is still starting up, or there are errors. Redirecting request from '/start.action' to '/error/errorEvents.action'

2015-04-01 13:59:52,516 INFO \[http-apr-8085-exec-22\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/error/errorEvents.action> 34580kb

2015-04-01 14:00:00,050 INFO \[http-apr-8085-exec-3\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/error/errorEvents.action> 31704kb

2015-04-01 14:00:00,081 INFO \[http-apr-8085-exec-6\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/layout/setup/aui/aui/css/atlassian-icons.eot> 29862kb

2015-04-01 14:00:00,097 INFO \[http-apr-8085-exec-14\] \[JohnsonFilter\] The application is still starting up, or there are errors. Redirecting request from '/widget/setup-spinner/setup-spinner.js' to '/error/errorEvents.action'

2015-04-01 14:00:00,097 INFO \[http-apr-8085-exec-17\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/error/errorEvents.action> 26576kb

2015-04-01 14:00:16,461 INFO \[http-apr-8085-exec-9\] \[JohnsonFilter\] The application is still starting up, or there are errors. Redirecting request from '/start.action' to '/error/errorEvents.action'

2015-04-01 14:00:16,476 INFO \[http-apr-8085-exec-24\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/error/errorEvents.action> 26103kb

2015-04-01 14:36:13,542 INFO \[http-apr-8085-exec-4\] \[JohnsonFilter\] The application is still starting up, or there are errors. Redirecting request from '/start.action' to '/error/errorEvents.action'

2015-04-01 14:36:13,557 INFO \[http-apr-8085-exec-2\] \[AccessLogFilter\] 127.0.0.1 GET <http://localhost:8085/error/errorEvents.action> 11374kb


Answers:
author: rsperafico
body: Hello Ryan,

Thank you for your question.

Based on the partial log entry provided, it is difficult to say what is causing the redirecting requests. In order to investigate this issue further it would best restarting Bamboo so new log entries would be generated and check for ERROR or FATAL in the logs located at:

* *\<bamboo-install\>/logs/catalina.\**
* *\<bamboo-install\>/logs/bamboo-std\**
* *\<bamboo-home\>/logs/atlassian-bamboo.log*

I would also like to point out that, besides the official documentation for upgrading Bamboo, there's a pretty handy knowledge base article that outlines the steps you need to take to perform the restore/upgrade using a different approach: [Upgrade/Migrate Bamboo](https://confluence.atlassian.com/pages/viewpage.action?pageId=720833273).

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support