youngmon/atlassian-qna huggingface dataset:
Why can't I push to bitbucket with Sourcetree when using my wired connection?
Asked by theschap:

I setup my bitbucket repo and logged in to sourcetree and was able to commit and push to my repo no problem. After plugging into my router via an ethernet cord and disabling wifi I am unable to push to the repo. Does this have something to do with the way OAuth works, or is there something else wrong. I have updated my authentication information numorious times, and if I disabled my wired connection and connect via wifi again it works.


Answers:
author: Ana Retamal
body: Hi Brandon! To help you with this, we'll need more information on what error messages are you getting. Also, have you already tried pushing to your repo using the command line? Are you getting the same errors?

Lastly, please remember to provide your SourceTree and OS versions.

Best regards,

Ana  

comments: author: theschap
body: Good Morning Ana,

Here is the error I am getting from within SourceTree:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c lfs.customtransfer.bitbucket-media-api.path=git-lfs-bitbucket-media-api -c credential.helper=manager-st push -v --tags origin master:master  
fatal: AggregateException encountered.  
One or more errors occurred.

remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.  
fatal: Authentication failed for 'https://theschap@bitbucket.org/theschap/the_titan_falls.git/'  
Pushing to https://theschap@bitbucket.org/theschap/the_titan_falls.git  
Completed with errors, see above.

I am on 64 bit Windows 10 using SourceTree 2.1.2.5

It works when I use the command line.

I have changed my password to see if that helps and it didn't. One thing I noticed today is that it pops up the bitbucket login multiple times when trying to push through SourceTree. Almost like it's not getting sent.

Thank you for your help.
Unable to use ssh with bitbucket
Asked by Jack Taylor:

Hi,  
I recently changed my work machine and i am having trouble using ssh to authenticate with my work repositories.  
I can use other clients such as git kraken fine along with cli git.   
I have never had trouble like this and i haven't changed any install steps from what i usually do.  

Steps:   
Install bitbucket on a new system

Add existing private repository

Try to push changes to respository


Answers:
author: Ana Retamal
body: Hi Jack! Did you copy your SSH keys from your first machine to the second one? Also, can you clarify if you're having trouble pushing to Bitbucket from the command line or just from SourceTree?

If you're having trouble pushing to Bitbucket in general, you can first check if the key is loaded in the SSH agent using the command:

```
ssh-add -l
```

If it's not, you can add it using:

```
ssh-add
```

If it still doesn't work, please send us the output of the following command, this will show us if Bitbucket is being able to authenticate you

```
git -Tv git@bitbucket.org
```

If you're only having trouble pushing from SourceTree, please make sure you followed [How do I use SSH with SourceTree?](https://confluence.atlassian.com/bitbucket/how-do-i-use-ssh-with-sourcetree-282173660.html) and [Generate and load SSH keys into SourceTree](https://confluence.atlassian.com/sourcetreekb/generate-and-load-ssh-keys-into-sourcetree-with-putty-790629663.html), and let us know which version of SourceTree and OS are you using.

Best regards,

Ana


Tags: bitbucket-server

ssh
Sourcetree external diff bug
Asked by Lorenzo Arena:

When using external diff (WinMerge) on an uncommitted single file the SourceTree diff window disappear until you click on another unstaged file and Ctrl+D doesn't work anymore.


Answers:
author: Ana Retamal
body: Hi Lorenzo! Can you let us know in which version of SourceTree and OS are you encountering this issue?

Best regards,

Ana

comments: author: Lorenzo Arena
body: I'm using SourceTree v2.1.2.5 on Windows; one of my teammates updated SourceTree to v2.1.7 but the problem persist.


Tags: external-diff
This is not a valid source path /URL
Asked by Robert Gordon:

Hello,

Having an issue with "this is not a valid source path / url" whn trying to clone a remote git repo to my system.

When I click on the link it says this:

Permission denied (publickey).

fatal: Could not read from remote repository.

Please make sure you have the correct access rights

and the repository exists.

fatal: Not a git repository (or any of the parent directories): .git

Permission denied (publickey).

fatal: Could not read from remote repository.

I know the repo exists so I guess this is a publickey isue. I'm fairly new to GIT so hopefully someone can shed some light on this. Thanks.


Answers:
author: Ana Retamal
body: Hi Robert! We'll need more information to help you solve this issue:

1. The repo you're trying to clone, where is it hosted (Bitbucket Server, Cloud, GitHub...)?
2. Do you have permissions to access the repo, or is it a public repository?
3. Have you connected that account to SourceTree already?
4. Can you confirm if this is a Git repository, and not Mercurial?
5. Lastly, which version of SourceTree and OS are you using?

I'd also recommend you to have a look at [Set up SourceTree](https://confluence.atlassian.com/get-started-with-sourcetree/install-and-set-up-sourcetree-847359043.html) to make sure you've followed the right steps.

Best regards,

Ana


Tags: error

git

permission
How do I turn off "staging"?
Asked by adamagain:

I use GIT on the most basic of basic levels.

I selected "staging" in Sourcetree at some point to see what it did and now all files in the list on the left are broken up into "stage" and "unstaged" files.

How do I disable "staging" ?


Answers:
author: Manju
body: ![nostaging.png](https://community.atlassian.com/t5/image/serverpage/image-id/3308iDB17CE124D2227EF/image-size/large?v=v2&px=999 "nostaging.png")You should see a no staging option in the list of items in a drop down menu if you don't need staging at all.

If you wan to remove files from staging, just feel free to unchecl the check box before the file name.

PS: Screenshots are from SourceTree Mac. If you are using widnows, you may not see the exact same layout. But, there are similar options. Please remember to include what OS you are using to help you better next time.
Your tutorial is not available
Asked by Peter Mingione:

Your tutorial is not available. The below link gives a 503 error:

<https://confluence.atlassian.com/get-started-with-sourcetree/get-started-with-sourcetree-847359026.h>


Answers:
author: pb
body: Hi Peter - it would be useful if you could also tell us the path you followed to get to that link so that we can quickly get it updated. Do you have that info?

Thanks!

comments: author: pb
body: It seems that [the documetation is up](https://confluence.atlassian.com/get-started-with-sourcetree/get-started-with-sourcetree-847359026.html). If you can provide more details for troubleshooting please do.
how to change install path (SourceTree v2.1.2.5 , windows 10)
Asked by jellyalex978:

i don't like install app at C:\\

how to change it ?


Answers:
author: Ana Retamal
body: Hi Jelly,

Changing the location of the SourceTree config file is not currently possible. We have a feature request, however, and you can find it at [SRCTREEWIN-5231](https://jira.atlassian.com/browse/SRCTREEWIN-5231). You can check the comment by Benedict Lee for the latest update. If you'd like you can also write a comment, watch the ticket for updates or vote for it.

I hope this answers your question!

Best regards,

Ana


Tags: install

windows
sourcetree usabality
Asked by Mike P:

I've found the new version of SourceTree to be less efficient to use because the new design hides things I use a lot (context line count, ignore white space). I used the new one for several weeks but because of bugs and decreased usability, I went back to 1.5.2!


Answers:
author: Mike Corsaro
body: Hello! Context line count, and ignore white space are under the "gear" icon on the diff display -- which was a change made a few years ago. If you're having difficulty finding it, here's a picture.

![options.png](https://community.atlassian.com/t5/image/serverpage/image-id/3160iF0E645C5A6585F96/image-size/large?v=v2&px=999 "options.png")

comments: author: Mike P
body: I had found all that; it was too inconvenient to use regularly. The scroll bars made it harder to see items requiring scrolling because I had to scroll to see th scroll bar.

Supposing you have a large number of lines of changes in a few places. Near the top of one of them, you need to scroll to the right to see something. Oops, the horizontal scroll bar is not visible because it's a long change. Scroll down to get to the horizontal scroll bar and move it. Now go back up and you can see what you need to see. The earlier SourceTree did this much better because the scroll bar is always available. Admittedly, source shouldn't have long lines but my monitors are temporarily in portrait mode...

The constantly changing buttons ("stage selected lines" vs "stage hunk") had me thinking about the tool instead of the work.

Also, too many bugs related to showing differences. The list of changed files changed frequently \& often in surprising and unpredictable ways. Files that should be shown weren't. Very strange and also distracting as the diffing engine changed its mind sometimes every few seconds adding/removing files.

I worked with the new SourceTree about 3 weeks before I finally gave up \& went back to the old version.
Unable to verify companies sourcetree account because of MFA
Asked by apelegsofi:

My company SoFi has licensing for source tree but I'm not able to register the product. If I attempt to register with my google account I get an error stating that I didn't properly sign in with MFA. My company has a license, is there some other way to input it.


Answers:
author: Ana Retamal
body: Hi Asaf, SourceTree no longer uses a license. Last year, we removed the notion licensing and asked our users to register the product by creating an Atlassian account.

We are tracking direct feedback on this specific request at [SRCTREE-3593](https://jira.atlassian.com/browse/SRCTREE-3593). Please feel free to add your feedback and specifics around your teams needs.

Best regards,

Ana
How do I move from vendor's confluence content to our company's instance?
Asked by Tim Aligheri:

Currently, our instance of Confluence is on our vendors instance. I want it ported to our instance.


Answers:
author: Kian Stack Mumo Systems
body: Is this a single space you want to transfer, or an entire site? Is it currently on Cloud, or on Server?

Thanks,   

Kian


Tags: cloud

confluence-cloud
How do I import into Confluence several folders on a shared drive (not Sharepoint)?
Asked by Jerome Rose:

There are several folders containing subfolders with several hundred documents that need to be exported to Confluence. I tried to link to the drive, that doesn't work. I dont want to individually import them. How do I bulk import documents from a shared drive (not Sharepoint) to Confluence.


Answers:
author: Clark Everson
body: Hi Jerome,

Welcome to Community!

How are you hosting? Are you using an on premise version of Confluence or Cloud?

Depending on that, it is going to change the process.

Best,

Clark

comments: author: Jerome Rose
body: Hi Clark,

How do I determine if I am using an on premise version of Confluence or Cloud?


Tags: unknown-hosting-type
Tables are Now Automatically Centered with No Left or Right Justification Options
Asked by chris.grom:

Hello,

One of our users found that there were no longer left/right justification options for tables on Confluence pages. For three years, up until this past October, we had relied on that formatting option.

There is no mention of this change in the official changelog:

<https://developer.atlassian.com/cloud/confluence/changelog/>

As daily users of Confluence Cloud, we need to be made aware of functionality changes (on a regular basis).

Please provide guidance as to how we can all be made aware of significant changes to Confluence in advance. Thank you.


Answers:
author: chris.grom
body: Thanks for the link [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

(There are many options to choose from on that page. Is there a 'best option' for all user-experience related changes to Confluence?)


author: Andy Gladstone
body: [@chris.grom](/t5/user/viewprofilepage/user-id/3965772) if it is what I stated, it was announced a while ago. You can subscribe to updates by changing your settings in <https://preferences.atlassian.com/>.

All the best!


author: chris.grom
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thanks for your response. Up until last month our tables could be left justified.

More importantly though, as daily users of Confluence Cloud, we need to be made aware of functionality changes (on a regular basis).

The changelog did not cover the automatic centering of tables. Is there a newsletter we can subscribe to, or a more informative source of regular changes? Thank you, sir.


author: Andy Gladstone
body: [@chris.grom](/t5/user/viewprofilepage/user-id/3965772) I don't believe I have seen the option to right or left justify a table on a page for a long time. Is it possible that the pages you are referring to that allowed this activity were created in the legacy editor, and that they have been updated to the new editor experience?

Here is an article that communicates the legacy editor phase out and comparisons of the legacy vs. new editor:

<https://support.atlassian.com/confluence-cloud/docs/confluence-cloud-editor-roadmap/>

Take a look specifically at the differences in the menu bar - is what you see now what you have always seen?


Tags: cloud

confluence-cloud
Advice on CVE-2021-3618 (alpaca) and CVE-2022-41742 (nginx)
Asked by Steve Matthews:

BitScan has reported discovering our Confluence Server is vulnerable to CVE-2021-3618 and CVE-2022-41742. We can find no mention of these CVEs on the Atlassian Support site. What action, if any, do we need to take?

We are currently using nginx version 1.18, and are in the process of upgrading our Confluence Server instance to version 7.19.16 in response to the latest Atlassian Security Bulletin (re CVE-2023-22518).


Answers:
author: Kian Stack Mumo Systems
body: I am not seeing anything either. You could reach out to Atlassian to see if they have any further recommendations?

comments: author: Steve Matthews
body: Thank you, Kian. I submitted a support ticket.


Tags: confluence-server

server
Can you add select a category (listed on JSM) while publishing an article on Confluence?
Asked by Veronica John:

There is a mention of Search by author, category , topic. Does category here mean JSM Knowledge Base Categories? Is there such an option to select the category created under JSM Knowledge base directly while publishing a page on confluence?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Veronica John](/t5/user/viewprofilepage/user-id/3562076) ,

When you publish a Confluence page, there is no direct relation to a category on JSM. However you could use page templates to achieve that.

comments: author: Veronica John
body: Could those page templates be linked to JSM as categories?


Tags: cloud

confluence-cloud
How to hide page owner while exporting to PDF
Asked by Kushal H M:

When exporting a confluence page to PDF, page owner is also being added to the exported PDF document below the page title.  

It would be ideal to have an option or setting to turn this off, i.e., prevent page owner details from being exported to PDF.


Answers:
author: alexispoulin
body: This is a problem for me as well. Do you have any suggestions?


author: Fabio Racobaldo _Herzum_
body: Hi [@Kushal H M](/t5/user/viewprofilepage/user-id/5355018) and welcome,

you can customize export PDF format at your convenience (<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>)

Hope this helps,

Fabio

comments: author: Suzanne Gregory
body: Hi Fabio,

I also would like to supress the page owner image and name during export to PDF. I have looked through the linked pages you provided above but was unable to find the instructions to do this. Could you please give me a bit more guidance.

Regards


author: Brie Charles
body: I am also having this same issue, it wasn't an issue before.


author: Walter Urrejola
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) , our users are complaining about the same problem, we need that when exporting to PDF does not come the owner of the page.


Tags: cloud

confluence-cloud
PDF Export Remove Owner Properties
Asked by Sean Thornton:

I don't know if this is a bug or a feature but as of today the PDF export option is now including the owner tag, last edited etc. at the top of the page. Is there someway to disable that?


Answers:
author: Danilo Cruz
body: Same happened here


author: Eray Oge
body: I have the same notes on my pdf exports, which I couldn't any option to disable.


author: Pavlo Karatnyk
body: Noticed the same. Were you able to find the answer? thanks!


author: Dan Breyen
body: Hi Sean, I couldn't find any recent fixes on Atlassian's Jira site (jira.atlassian.com) that changed this functionality. Nor did I find any open tickets related to this. I'm not aware of any configuration changes you can make that change the fields that are exported by default.

Hope that helps.


Tags: cloud

confluence-cloud

pdf
Convert Date with SQL in Table Transformer
Asked by Sophia Kroening:

I am trying to convert Jira dates (Nov 1, 2023) to w-yy (44/23) from a column in a table using Table Transformer in Confluence Server. I have tried many SQL queries with no success.

Can anyone provide a simple way to do this?

Here is the test data I've been working with

Item Date

i1 Jun 10, 2023

i2 Aug 12, 2023

i3 Jan 29, 2024


Answers:
author: Stiltsoft support
body: Hi [@Sophia Kroening](/t5/user/viewprofilepage/user-id/5310468) ,

Please try the following SQL query:

SELECT \*,  
FORMATDATE('Date', "w/y") AS 'Converted Date'  
FROM T\*

![Thu 7-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/289712i7657F2D113E5AB8E/image-size/large?v=v2&px=999 "Thu 7-1.png")

The Date format in the Settings tab should be set as "M dd, yy".

Hope it helps your case.

comments: author: Sophia Kroening
body: Thank you! This worked perfectly


Tags: cloud

confluence-cloud

confluence-server

filter

table
Updated Home page in space and the content is not in the side bar
Asked by Autumn Clark:

I updated the home page for the space and the content is not visible on the side bar how do I get it to show again


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Autumn Clark](/t5/user/viewprofilepage/user-id/4940098)

I'd suggest checking the Page tree to ensure the order of the pages under your new Homepage is correct.

Go to Space settings \> Manage content \> Reorder, you should see the content nested under the Homepage

![Screenshot 2023-11-03 at 4.09.56?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/289932iBFECDDD6C6B64E72/image-dimensions/470x251?v=v2 "Screenshot 2023-11-03 at 4.09.56?PM.png")


Tags: cloud

confluence-cloud
How much is "standard" confluence per annum?
Asked by Karen English:

I have nearly used 2GB after 4 yrs... and only really need 3GB - not 250GB!!!

Are there options other than "standard"?


Answers:
author: Dan Breyen
body: Hi Karen, going from the Free Plan to the next tier would be the Standard Plan with the Cloud software. Here's the pricing info. [Confluence Pricing](https://www.atlassian.com/software/confluence/pricing)

It would be $6.05/month/user or $600/year if you choose the annual option.

Hope that helps.

comments: author: Karen English
body: Ouch - yes. Thank you!


author: Michel Neeser
body: Hi [@Karen English](/t5/user/viewprofilepage/user-id/5354859) and welcome!

Did you get a notification from Atlassian that you have to upgrade or delete files in order to continue using your instance? If not, I don't think you have to take immediate action because Atlassian [states the following](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/):
> Storage limits are not currently enforced. If your Confluence or Jira products exceed their plan's storage limit, we won't cancel your subscriptions or remove any data, as long as usage is in accordance with our [acceptable use policy](https://www.atlassian.com/legal/acceptable-use-policy).

comments: author: Karen English
body: Hi, thank you. No, not really close to the limit but I might be next year. Was looking to see if I could have increased from 2 -\> 3GB rather than a mighty 250GB which isn't appropriate for my needs.


author: Barbara Szczesniak
body: [@Karen English](/t5/user/viewprofilepage/user-id/5354859) and [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) In this week's release notes, the first item in the Confluence section is about them enforcing the storage limits for the free plans.

Link to release notes: <https://confluence.atlassian.com/cloud/blog/2023/10/atlassian-cloud-changes-oct-23-to-oct-30-2023#AtlassianCloudchangesOct23toOct30,2023-confluence>


author: Karen English
body: Thanks [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) , I was after pricing and plan info as I couldnt find it anywhere - and that has been answered above.


author: Michel Neeser
body: [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)Good to know, thank you for posting this!


Tags: cloud

confluence-cloud
Dynamically retrieve Fix Version Information to populate Confiform field
Asked by Hanyu Huang:

Hello,

Hope you are doing well. I was asked to create a Confiform that creates new Jira issues. The form should have a dropdown select field that allows users to select from a list of existing Fix Version/Release of a project. The Release Date should automatically be mapped to the Jira issue's end date.

I was told that because the Fix Version information are still being updated (e.g., new releases, renames, new dates, etc.), the Confiform should dynamically retrieve the latest Fix Version information and populate the dropdown field with this information when a user fills out the form. The user should see the latest selection of Fix Versions to select. When the user submits the form, Confiform creates a Jira issue with the selected Fix Version and the corresponding Release Date as the issue's End Date.

I have been unable to find any guidance on how to automatically retrieve the Fix Version information and populate a Confiform field. Please let me know if there is a way of doing what was asked.

Thank you.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Hanyu Huang](/t5/user/viewprofilepage/user-id/5354735) and welcome to this community

You can set up ConfiForms field to read values directly from Jira - an example on how to approach that could be found here <https://wiki.vertuna.com/display/TEST/Building+a+dropdown+field+in+ConfiForms+backed+by+webservice+call+to+Jira+Rest+API+-+createmeta>

Alex

comments: author: Hanyu Huang
body: Hi Alex,

Thank you for your help. It appears that our organization does not allow non-administrators access to the webservice function. We are not allowed access to the Atlassian Marketplace either. Is there a way to achieving the goal of retrieving Jira project information only with the default fields available?

Thank you.


author: Alex Medved _ConfiForms_
body: You will need to create a web-service connection (it could still use the application links as auth method)

You can open a support ticket with us at <https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form>

and we can discuss this with your administrators (there is literally nothing to worry and nothing "more" to "open")

Alex


author: Hanyu Huang
body: Hi Alex,

Sorry for the late response. I got the reply from my company's Confluence support team that this ask is impossible because how locked down our Confluence and Jira are. Thank you for your help and understanding.

Yours Sincerely,

Hanyu Huang


Tags: confiforms

confluence-server

server