youngmon/atlassian-qna huggingface dataset:
Butler - Label automation
Asked by Samuel Bolduc:

Hello,

I am trying to create the following rule:

When any label is added to a card -\>

- Find the first card in the attachment

- Add the same label

Is there any way to do this in Trello?

Thank you


Answers:
author: milynnus
body: [@Samuel Bolduc](/t5/user/viewprofilepage/user-id/4456241)

Try it :

|----------------|-------------------------|
| `{labelname}`  | The name of the label.  |
| `{labelcolor}` | The color of the label. |

![Screen Shot 2021-06-29 at 5.42.25 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/149275i1ACA12763CA1B9D8/image-size/large?v=v2&px=999 "Screen Shot 2021-06-29 at 5.42.25 PM.jpg")

comments: author: milynnus
body: [@Samuel Bolduc](/t5/user/viewprofilepage/user-id/4456241)

In the above, when you have two custom labels with the same name but different colour, it seems that it will take the colour from the trigger. You will noticed that above modifies a action on an invisible label. Trello does not allow you to add by both name and colour.


author: Samuel Bolduc
body: Thank you very much good sir!


author: James Whitlock
body: I am looking to do the same thing but when I go to the add remove section it has the add the label command but it forces me to select a specific one. When I select one I can then edit it in the lineup up but I cant change the color, just the name of the label.![Label Mirroring.png](https://community.atlassian.com/t5/image/serverpage/image-id/151753i27EAF9EB979E848C/image-size/large?v=v2&px=999 "Label Mirroring.png")


author: Gordon Thielbier
body: Hello.

[@milynnus](/t5/user/viewprofilepage/user-id/3947182) your suggestion is great but I have the same restriction as [@James Whitlock](/t5/user/viewprofilepage/user-id/4478662)

When chossing the add label action I have to choose from drop down. I find no way to get the colour box clear, shown in your picture where no clour is after "add the "

[@James Whitlock](/t5/user/viewprofilepage/user-id/4478662) do you find a way to solve this? I think this might be very helpful to add into here.

Thank you so far.


author: Dan
body: I answered how to get around this here:

<https://community.atlassian.com/t5/Trello-questions/How-do-i-copy-the-label-I-added-in-parent-card-to-the-linked/qaq-p/2138728#U2139344>

9 months later


Tags: butler
Butler missing Copy Card action
Asked by Nora Evett:

So I'm not sure if this is because of a recent update, but I can't for the life of me find the "Copy Card" command in Butler.

When looking at help articles about it, it seems that Butler used to be more like programming, where you would type in commands rather than selecting them from a list. Now, it's all with pre-made lists that you can choose from (which is great!)--however, the Copy Card command seems to be missing?

Or am I missing something? Here's a screenshot of what Butler Rules look like to me:

![Screen Shot 2021-06-28 at 8.28.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/149119i93FFC7CB9A573048/image-size/large?v=v2&px=999 "Screen Shot 2021-06-28 at 8.28.59 AM.png")

Ultimately, I just want to be able to have a board that shows all the tasks from all my other boards that are assigned to me. Maybe there's an even better way to do that?

Thank you,

Nora


Answers:
author: Hana Ku?erov?
body: Hi [@Nora Evett](/t5/user/viewprofilepage/user-id/4455481) ,

welcome to the Atlassian community!

I believe it is under the Move tab:

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/149140i4C89A0DBC62AB3B3/image-size/large?v=v2&px=999 "trello.png")

comments: author: Nora Evett
body: Ah, that's very sneaky! So you have to hold down the "move" option to see copy as a second option. Good to know, thank you!


author: Iain Dooley
body: [@Nora Evett](/t5/user/viewprofilepage/user-id/4455481) in addition to being able to do that with Butler as above, I also created a product that creates a linked copy of any card you're added to, or comment you're mentioned in, in a personal Inbox list. It also unwatches any card you're added to so you only get notified about being added to a card or mentioned in a comment (which creates much less "noise" in your notifications):

<http://www.benkoboard.com/>

It's also a Trello Gmail client but you can disable the email bits if you only want to use it for notifications.


Tags: butler

card

copy
Butler not working in Guest Board
Asked by Holly Beddoes:

My client has given me access to one of his boards. He has set up various butler automation s for the board but I don't seem to be able to see them.

For example. I should be able to click on a "move to completed" button but I don't have this option and I can't see the "Completed" card in the move to list (it is a hidden list I think??).

Any ideas why this is?


Answers:
author: Holly Beddoes
body: Hi [@Holly Beddoes](/t5/user/viewprofilepage/user-id/4455188)

They need to enable for share Butler with Workspace.

Ask to him enable the option to "Shared with workspace" for share with yout.

![Captura de ecra? 2021-06-29, a?s 13.01.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/149293iCFBB35AE8357C4B1/image-size/large?v=v2&px=999 "Captura de ecra? 2021-06-29, a?s 13.01.09.png")

comments: author: Holly Beddoes
body: That's worked - thank you!


author: Iain Dooley
body: [@Holly Beddoes](/t5/user/viewprofilepage/user-id/4455188) as far as I know, board and card buttons should show up for all board members, including single board guests. There are no hidden lists in Trello, so if you also can't see a list you expected to see, you might be in the wrong board.

comments: author: Holly Beddoes
body: It was in a different board - thanks.


Tags: butler

guest

permission
Receiving notifications only if I was mentioned
Asked by ????????? ???????:

Hello, community!

I have a question: I want to get notifications only if I was mentioned in trello card and ignore all other notifications (is someone delete, comment or make any changes with it )

Is it possible?


Answers:
author: Iain Dooley
body: [@????????? ???????](/t5/user/viewprofilepage/user-id/4455110) I created this product BenkoBoard which unwatches any card you're added to, then adds a linked copy of any card you're added to or where you're mentioned in a comment, in a central Inbox list in your personal board:

<http://www.benkoboard.com/>

It also allows you to use Trello as a Gmail client, but you can disable that functionality if you only want to use it to improve your Trello notifications.


author: Dan Ivory
body: Hey [@????????? ???????](/t5/user/viewprofilepage/user-id/4455110)

Not sure if this is exactly what you want... but I wanted this functionality too because I was getting too many emails, and wanted to get that notification in Slack instead, but only when I was @tagged as I don't need to know every update. I found a way to do it with Butler. Here's a video about how to set it up :)

<https://www.youtube.com/watch?v=H7gMmeTCIOI>

If you don't use Slack, then you should be able to tweak the commands so it sends you an email instead using this action... Then you could probably turn off all the other email updates from Trello and just keep these Butler powered ones. (not tested this though!)

![Screenshot 2021-06-28 at 16.50.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/149159i4D9BA059925FF42D/image-size/large?v=v2&px=999 "Screenshot 2021-06-28 at 16.50.14.png")

Hope it helps! I'm also interested to know if there is another way to do this without Butler/Slack/Email.

Cheers,

Dan


Tags: notification
Webhook action deleteCard is not send
Asked by David Schovanec:

Hello, community

at Productboard we have an integration for our customers to allow them to connect with Trello. It is quite simple: Allowing them to connect the Productboard entity with the Trello card and track the state of the card back to Productboard.

Recently we received a support request that this state synchronisation is broken and when the card is deleted in Trello it is not reflected in Productboard.  

Manual verification just confirms that we receive webhooks about all changes except the \`deleteCard\` one. We did not change that part for a long time.

The webhooks are created according to documentation and as it is described in the Trello spreadsheet the action is still supported on a card object <https://docs.google.com/spreadsheets/d/1opvJZ2yqfWgVr5ol1NXkvhn7Y4RKon2xPhemMbQprwA/edit#gid=0>

Anyone experience the same, or did we miss some new update?


Answers:
author: David Schovanec
body: I identified the problem. Our logic was relying on the property "model" in the root of the webhook payload. But that property is now missing. Used a different path in the webhook payload to get id of the card.


author: Iain Dooley
body: [@David Schovanec](/t5/user/viewprofilepage/user-id/3177860) You might have more success asking this here:

<https://community.developer.atlassian.com>


author: milynnus
body: [@David Schovanec](/t5/user/viewprofilepage/user-id/3177860)

Just simulated one and was able to see the deleteCard.


Tags: webhook
Can't login to my id because of 2 factor authntication
Asked by Faisal Ahmed:

hi, this is my office's id: faisal@iv.bh

I use it for Trello. 2-factor authentication is there.

But I've changed both my mobile and pc. So I don't have 24 char recovery key.

Yesterday, I've requested for "recovery access". It's mentioned that "We'll send you another email in 24 hours that will have a one-time login link to give you access to your account."

**But I've not received that email yet.** Please do it asap. I need access to my account very badly.


Answers:
author: Charlie Misonne
body: Hi Faisal,

I'm afraid the Atlassian Community will not be able to help you with that missing email.

You can contact Trello support on this page: [https://trello.com/contact?nosearch=1\&source=from%20helpsite%20beacon#/](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/). Ther's a form at the bottom of the page.
How to automate the moving of cards when a start date is equal to today's date
Asked by john_balass:

I am having issues with a rule that I have implemented using Butler:

*when a start date is set on a card starting today in list "Repeating Tasks", move the card to the top of list "Incoming"*

The rule doesn't seem to work for me - no cards are moved when the start date on a card is today's date.

Am I missing something? Does the Butler automation work on start dates?

Please help.


Answers:
author: milynnus
body: [@john_balass](/t5/user/viewprofilepage/user-id/4454793)

I did not test your specific trigger but you need to understand that the operative word is "when". If the start date had already been set previously, nothing will happen. If you want those cards, then you have to use collect...cards starting today.


author: Frednel Jean-Joseph
body: From what I understand, there isn't a way to automate moving Jira cards using an in-house trigger. I was hoping to implement even the JQL option to automate this process. Anyone have any ideas?
Boa noite, gostaria de informa??es de como fasso para solicitar o estorno do valor do Trello Bus
Asked by PAULO ROBERTO SOUZA BEZERRA:

Infelizmente eu achei que iria ser necess?rio pois estava iniciando um projeto com duas pessoas, coloquei os dados do meu cart?o para poder ter acesso durante um m?s para ver se eu me adaptaria, no fim o projeto com os 2 amigos n?o deu certo e eu n?o me adaptei com o trello pago, pe?o por gentileza que estornem o valor cobrado na minha fatura.


Answers:
author: Vini
body: Oi Paulo, tudo bem?

Voc? vai precisar entrar em contato com o suporte para que a gente fa?a o estorno para voc?. ? s? abrir essa p?gina: <http://trello.com/contact> e escolher **Billing** ou **Cobran?a**no menu.
Log in button grayed out
Asked by Ema Erovic:

**HELP NEEDED URGENTLY**

For the past few days I've tried everything that came to my mind, trying to fix this but without success.

So long story short, when I try logging into Trello on my lap top, the Log In button, (or any other at the landing page ex. sing in with google) doesn't work. It's grayed out all of the time.

I did my research, disabled all of the extensions, allowed all cookies, switched to incognito mode, tried Chrome and Firefox, downloaded the Trello desktop app, tried different computer... NOTHING WORKS.

I can access my account through my phone without any problems. But since I'll use Trello a lot in the upcoming months, I simply don't find it user friendly nor easy to manage through phone app.

ANY HELP IS APPRECIATED.


Answers:
author: G subramanyam
body: Hi [@Ema Erovic](/t5/user/viewprofilepage/user-id/4454516) welcome to the Atlassian community.

It's good to hear you tried all the options. The only steps I see at the moment are:

* Reset your browsers and check. (as well incognito browsers)
* Update all pending OS installations.
* Finally, contact [Trello support](https://trello.com/contact#/) team with the error screen shots. ( this is because, you are able to access Trello on mobile)

Stay safe and stay healthy.

comments: author: Ema Erovic
body: Thank you for your answer [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) !

After doing the first two steps you've suggested and still without any success, I've decided to contact Trello support with the error screenshots.

Have a nice day!


Tags: login
Trello Microsoft Teams Connector and Butler
Asked by TechBloom:

**We are trying to send notifications to a Microsoft Teams Channel when Butler Copy a card to a specific Board.**   

With Microsoft Teams Connector detects when butler add a comment to the card and shows the notification as a new conversation in the MSTeams Channel.   

However, does not returns a new conversation/notification, when Butler copies a Card.   

Trello Connector notifies when  
*A new created card*   
*A moved Card*   
*A new comment*   
*A new member, and so on..*   

We have solved this while setting up another butler command in order to do the following:  

"When a new card is added to the board -\> Post a comment."  

**Since we want to avoid this extra command in butler, can be a good request to Trello Connector to dettect when BUTLER COPY A CARD to the board?**   

++**Any one sorted out this in any other way?**++   

Thank you all, in advance, for all your help and kindness!  
All the best!  


Answers:
author: milynnus
body: [@TechBloom](/t5/user/viewprofilepage/user-id/4261658)

Have not use the connector before, but if comment triggers a notification then add a find of the copied card after copy action then add a meaningful comment. Will that work? Try it.

comments: author: TechBloom
body: Thank you for your answer, that's actually how i have setted up now.   
However it pushes 2 notifications in Teams and shows "NEW COMMENT is added" notification instead of "NEW CARD is added", which can be unclear for the team.


author: milynnus
body: [@TechBloom](/t5/user/viewprofilepage/user-id/4261658)

?if it works like Slack then you other option is to use http request to write a message to the channel.
Link card preview in Trello App (Android)
Asked by karolinaszafranek:

Hi!

Is there a possibility to make a preview of the link card ([https://help.trello.com/article/1256-link-cards)](https://help.trello.com/article/1256-link-cards)

**in the mobile App**? It works perfectly in a desktop Trello. I am using Android system (if it matters here...).

Not having such preview make the board with link cards hard to browse...

Greetings

Karolina


Answers:
author: Alicia
body: Hello, I think it is not possible from the mobile, or at least I don't know.

But I have read about it and I have not found the answer.

Sorry.

comments: author: karolinaszafranek
body: Thank you, Alicia!

I've found the same information, but thought that maybe I've missed something.


author: Alicia
body: Ok. If I see something else about it I will let you know. ?


Tags: application-link
Feature Request: Start Date & iCal Integration
Asked by MiracleXYZ:

I'm new to Trello and find that each board has a **start date** as well as the due date. But some behaviors seem confusing:

1. I can only specify the **start date** but not the **start** **time** on PC/Mac/Web. I need to change the start time on my mobile APP, which is not consistent.
2. The start date \& time is not considered in the **iCal Feed** of the Calendar Power-Up. For instance, if I set a start date of June 27th (09:00) and a due date of June 30th (23:59), the card is shown as "June 30th (23:59) to July 1st (00:59)" which is a bit confusing.

So I have the following feature requests:

1. Get the desktop app fully featured by adding the ability to specify the **start time**.
2. If a start date \& time is specified, then show the time as "Start Date - Due Date". If that's not the case, then fallback to the default behavior, i.e. "Due Date - (Due Date + 1 hour)".

Thanks!


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@MiracleXYZ](/t5/user/viewprofilepage/user-id/4454059) ?

Welcome to the Community! These are great feature requests, to get these requests to the right people I'd recommend reading Trello's guide on how to submit a feature request here \>\> <https://help.trello.com/article/724-submitting-feature-requests-for-trello>

Good luck in your quest! I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
Cost of using Trello
Asked by Pawsitive Behavior Solutions:

I am a dog trainer, and I have created boards for clients using the free business plan. I am the ONLY admin and the only one creating lists. I, however, invite each client to their board for review.

I looked into pricing, and it came up with $17.50 per user per month! That will be over $5000 a year, which is not an option. Am I doing something wrong? I am not a huge company, so I can't incur that cost.

I am hoping there is a cheaper option.


Answers:
author: Adam Cao
body: ? Hi [@Pawsitive Behavior Solutions](/t5/user/viewprofilepage/user-id/4453870), I just launched the [External Share Power-Up](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd/external-share) today! This Power-Up lets you share your Trello boards with clients through a secure generated link. Like this one I generated for you: <https://trll.io/-hNz0nC4bv/for-pawsitive?pwd=JKGmqqeJHLt9XJcG>

You can also decide on which cards to share with them using list and label filters. For example, this share link will only show cards in the "Buddy" list. label: <https://trll.io/BwEhKG2OJn/for-pawsitive-but-only-buddy?pwd=Z1ebLAYI3_sOeSD6>

It's still in beta but I would love your input and feedback!  

As for costs, it'll only be $1 per month to use this Power-Up.


author: milynnus
body: [@Pawsitive Behavior Solutions](/t5/user/viewprofilepage/user-id/4453870)

You should be able to maintain the boards used with your clients on a free plan limited to 10 boards per workspace whilst keeping a yourself and your clients as single board observer or guest (remember just one board) in your business class workspace. You launch cards representing the sessions to the client's board. Something similar to :

<https://www.loom.com/share/926c6443b75045bcab3d2386f1275f7b?sharedAppSource=personal_library>

There are other ways of sending cards to specific board if you want to keep your clients away from your business class workspace.
Trello gold
Asked by Cantinaud:

Bonjour,

je suis abonn?e Trello gold depuis 2016, je pensais avoir droit ? un nombre de tableaux illimit?. Mais, maintenant quand je cr?e un nouveau tableau il me dit que j'ai utilis? 4 de mes 10 tableaux.

Je ne comprends pas et ne vois pas l'int?r?t de payer si je suis limit?e comme les utilisateurs de la version gratuite.

Pouvez-vous m'expliquer ce qu'il en est ?

Merci


Answers:
author: Vero Rivas
body: Salut

Je vous sugg?re d'essayer de parler directement au support trello pour clarifier votre doute

![rpta.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/149665i2E97CF1EC8708DA8/image-size/large?v=v2&px=999 "rpta.PNG")

<https://trello.com/es/contact#/>

Les salutations
Push Notification Due Dates
Asked by Vincent Vega:

Hello,

I?m just trying out, if Trello is a useful tool for me.

I?ve read a lot here regarding notification problems. Unfortunately, the push notifications for Android don?t work for me.

I am a member of the card and I also watch it. I set the due date for that card for 24 hours and 5 minutes in the future, like described here: <https://community.atlassian.com/t5/Trello-questions/Trello-Notifications-not-working/qaq-p/947540>

I have notifications activated in the Trello App and also in Android settings.

But I don?t get notifications and I also can?t see anything in the app notifications screen.

Thanks

Andy


Answers:
author: Vincent Vega
body: Ok, I have found the answer by myself.

In the app, there?s a flag and because there is no text, I thougt this is to set the reminder active. But it is there to set the due date to done, so that?s why there was no notification.
Automation: moving cards from one list to another at specific time intervals
Asked by Gabriel Birgaoanu:

Hello, I have set up an automation that a card is created and added to a list based on a specific trigger.

I want now that card to move automatically between lists on the same board at specific time intervals.

Can you let me know if this is possible please?

<br />

Thanks!


Answers:
author: Shaun Jones
body: If i understand correctly - you want a card to move from one column to another at a set time and/or interval... If thats true then the easiest path would be to use an automation to change the status (since status controls which column a card goes into).

If you mean list like row, then i'd need to know how you are populating the swimlanes.

Hope that helps. Give me a little more info and i could offer more.

Cheers.

comments: author: Gabriel Birgaoanu
body: Thank you Shawn!

<br />

Every time a client contacts me, a card gets generated and added to a list.

10 minutes after that card gets added, I want it to move to a new list. This move triggers an automated email.

2 days after that same card is moved, I want it to move again to a new list that triggers a follow up email. and so on.

<br />

The email follow ups I have them set up via Zapier and Mailchimp.

<br />

But I can't get this automated flow to work.

Thanks for your help Shaun.

Andrei


author: Shaun Jones
body: Is the intent of moving it just to send the email, or do you need both a list change and the email?


author: Gabriel Birgaoanu
body: both the list change and the email so I can keep track of a work flow.


author: Shaun Jones
body: So, sorry if this seems obvious but i have to check... have you tried using a trigger based on the "in X mins" option (see below)?

Maybe send me a pic of your automation as is?

![ch6-create rule](https://images.ctfassets.net/rz1oowkt5gyp/2cD80vEne8PRps8DubV0Xh/c9dbed7237e7b5e104272f374a3040fa/ch6-create_rule.png?w=576)


author: Gabriel Birgaoanu
body: under which section is this I can't find this feature - this is just what I need


author: Gabriel Birgaoanu
body: ![Screenshot 2021-06-25 at 17.57.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/148961i5353F73CCB906745/image-size/large?v=v2&px=999 "Screenshot 2021-06-25 at 17.57.00.png")


author: Gabriel Birgaoanu
body: Any idea why I can't see this feature on my end? Thanks and please let me know.