youngmon/atlassian-qna huggingface dataset:
How we can give link to same section in one confluence page.
Asked by Yash Khatri:

Suppose if i have section hierarch like  

- Header 1  
- sub header 1  
- sub header 2  
- sub header 3  
- Header 2  
- sub header 1 ( if need to link with Header1 sub header 1 in link we can put #sub-header-1)  
- sub header 2  
- sub header 3

- Header 3  
- sub header 1  
- sub header 2 (how i can give link of Header 2 section sub header 2, putting #sub-header-2 will consider which one?)  
- sub header 3


Answers:
author: Sreenivasaraju P
body: Hi [@Yash Khatri](/t5/user/viewprofilepage/user-id/5538164),

For header you can get link. copy this link and use wherever required. Using Ctl + K , you insert links on the page.

![linktoheading.png](https://community.atlassian.com/t5/image/serverpage/image-id/333923i439D6B7BA306E8F9/image-size/large?v=v2&px=999 "linktoheading.png")

comments: author: Yash Khatri
body: Ohh okay got it.  
I thought it will open in new tab like browser forward one.  
but no.  
it's opening in same tab thanks!


Tags: cloud

confluence-cloud

editing

link

same-page

section
Calendar event legend
Asked by CHARROUF, Zac:

Is there a way to add a legend to the calendar?  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333899iBD3F5443EEB6F370/image-size/large?v=v2&px=999 "image.png")  
For e.g. have a bar of the colour attached to each event type?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It would seem to do this by default. Click on the ... next to the calendar name to change the colors.

![cal_color.png](https://community.atlassian.com/t5/image/serverpage/image-id/334028iD6A81C9BD8A4D10E/image-size/large?v=v2&px=999 "cal_color.png")

comments: author: CHARROUF, Zac
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334197iC58727B84AA0F38E/image-size/large?v=v2&px=999 "image.png")  
There is no option to show the legend (colour of the custom event)  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334198iB1F353969E434AEE/image-size/large?v=v2&px=999 "image.png")  

Is it possible to have those coloured bars next to each event type?


Tags: cloud

confluence-cloud
deactivated
Asked by so yoni:

Last year, I backed up my documents in Confluence.  
I checked now and it seems to have become inactive, but I want to access my existing documents again.![?????????? 2024-07-08 ???? 2.44.01.png](/t5/image/serverpage/image-id/333898i8DD187244FB63289/image-size/large?v=v2&px=999 "?????????? 2024-07-08 ???? 2.44.01.png")  
Please check quickly.

<br />

**Link to the saved document page:**   
[https://soyoni.atlassian.net/wiki/spaces/\~712020b1f2c2c8ac264b43b0d122dfacd46e45/pages](https://soyoni.atlassian.net/wiki/spaces/~712020b1f2c2c8ac264b43b0d122dfacd46e45/pages)


Answers:
author: Vronik
body: Hi

Well, follow the instructions and contact us through the link so they can help you re-establish it

comments: author: so yoni
body: Hi, thank you for your reply. Can I get a contact link for help?


author: Ollie Guan
body: Hi [@so yoni](/t5/user/viewprofilepage/user-id/5538097) ,

Confluence instances on the Free plan will be deactivated after 120 days of inactivity and you can't restore them.

<https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/>

comments: author: so yoni
body: Hi, Thanks for your answer. ??


Tags: confluence-unknown-hosting-type

not-applicable

subscriptions-and-billing

unknown-hosting-type
How can I remove the Company Hub menu item
Asked by Gerri Mills:

How can I remove the Company Hub menu item that has just appeared on my top navigation bar?


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Gerri Mills](/t5/user/viewprofilepage/user-id/1206242)

to my understanding this should only appear for Admins until published for the first time. I guess it's another "In App advert" then. Support might be able to deactivate but that always depends on the feature in question unfortunately.


author: Jack Brickey
body: Hi [@Gerri Mills](/t5/user/viewprofilepage/user-id/1206242) , it is quite new so unsure but I would start with the Deactivate steps mentioned here - [create-and-customize-a-company-hub/#Deacttivate](https://support.atlassian.com/confluence-cloud/docs/create-and-customize-a-company-hub/#Deactivate)

comments: author: Gerri Mills
body: I guess I will need to create one first and then deactivate.

Thank you Jack


author: Gerri Mills
body: Or not. Clicking Try it Free just takes me to signup for confluence premium which we don't want to do.


author: Jack Brickey
body: Lol...

well you might try contacting support. I do wish it would not display under those circumstances.


Tags: cloud

confluence-cloud
Why Link Preference options are not shown?
Asked by Abhay Patil:

I inserted a link in the page. However, when I click on it in edit mode I don't see all the link preference options. Please see the screen shot below.

![LinkPref.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/333809i65B04EBA4D065F3E/image-size/large?v=v2&px=999 "LinkPref.jpg")

I was expecting link preference as shown in the documentation as below. Are these preferences dependent on the nature of the URL?

![LinkPrefSample.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/333810iB97FC9110A79C29A/image-size/large?v=v2&px=999 "LinkPrefSample.jpg")


Answers:
author: Abhay Patil
body: I understand that the "smart link" is restricted to Atlassian products.

( I wanted to delete my question - but that is not possible,)


Tags: cloud

confluence-cloud
Import XML into a free account
Asked by hh mm:

Hi

I exported one of my confluence space(XML) to import it to my another account. But, my another account is on a free plan, and I could not find the related icon(import) in it.

Could you give me advice on how to fix this issue?


Answers:
author: Jack Brickey
body: Hi [@hh mm](/t5/user/viewprofilepage/user-id/5537761) , if you go to settings (cog in upper right) and in the sidebar search for import you should find Import confluence spaces.

comments: author: Jack Brickey
body: [@hh mm](/t5/user/viewprofilepage/user-id/5537761) , you should see the following under the Confluence settings...

![IMG_4322.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333966iE73387668D0730B8/image-size/large?v=v2&px=999 "IMG_4322.jpeg")


author: Jack Brickey
body: If not please share what you do see.


author: Kristian Klima
body: Hi [@hh mm](/t5/user/viewprofilepage/user-id/5537761) and welcome to the community.

Unless something dramatic happened (I did import spaces into Free Confluence last year)... go to

Confluence Settings \> Data Management \> Import Spaces.

comments: author: hh mm
body: Thanks for your message, but my account does not have DATA management in its setting though!


author: Kristian Klima
body: [@hh mm](/t5/user/viewprofilepage/user-id/5537761)

Can you share a screenshot of what do you see?

Did you try searching for 'import' in the Settings section as [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) suggested?


Tags: cloud

confluence-cloud
Page Breaks
Asked by Ken Nelson:

Looking to establish a macro for Confluence Page Breaks, and all of the previous inquiries into this topic appear to have outdated responses. The options for adjusting settings appear to have become more limited over time.  

I appreciate support in how to move forward to establish bage breaks for both confluence pages as well as PDF exports.  

Cheers.


Answers:
author: Dan Breyen
body: Hi [@Ken Nelson](/t5/user/viewprofilepage/user-id/5453843) I'm not sure if this helps, but I was looking at Atlassian's Jira site and found this issue: [CONFCLOUD-28115](https://jira.atlassian.com/browse/CONFCLOUD-28115)

It seems this needs to be coded in the cloud version.

comments: author: Ken Nelson
body: Thanks!


author: Luis Pellacani
body: Hey [@Ken Nelson](/t5/user/viewprofilepage/user-id/5453843),

Welcome to Atlassian Community.

The page break solution was possible on Confluence Server/Data Center, as you would create a Custom User Macro to force a page break (on the page and on PDF export).

Unfortunately, this solution is not applicable to Confluence Cloud. As [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) mentioned, we have the feature request opened which is gathering the interest of our customers in order to have it implemented. Please feel free to vote on these features and also add any feedback to our product team:

* [CONFCLOUD-28115 - New Macro: Provide Page Break macro](https://jira.atlassian.com/browse/CONFCLOUD-28115)

I've linked this post to it, as all future updates will be available there. We suggest you watch and vote for this improvement since it helps to raise its visibility, as per our [New Features Policy](https://confluence.atlassian.com/cloud/new-features-744721668.html).

I understand the PDF exports can get confusing without the page break. With that in mind, instead of exporting the pages to PDF, enabling the [Public Links](https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/) feature for those pages could be an alternative, depending on your requirements.

I hope this helps.

Cheers,

Luis Pellacani

comments: author: Ken Nelson
body: Thanks, very helpful.


Tags: cloud

confluence-cloud

user-macro
forward slash (/) shortcut isn't functioning
Asked by ola:

The forward slash (/) shortcut isn't functioning in my Confluence space at work to bring up the menu, is there alternative methods available to access the same menu without relying on the forward slash?


Answers:
author: Dan Breyen
body: [@ola](/t5/user/viewprofilepage/user-id/5537219) welcome to the community! I second [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) it's probably something with your browser. Do other people have the same issue? Does it happen to with another browser? I double checked, it is working on my system. I also using the menu item (the plus) in tool bar. I think that gets you to the same place.

Hope that helps.


author: Shawn Doyle - ReleaseTEAM
body: Look to see if any browser plugins haven't overridden the /

An easy test is trying a different browser or with incognito mode.


Tags: cloud

confluence-cloud
How to automate the opening and closing of a Sprint via REST API?
Asked by Hernani J?nior:

Hello, community!

I am looking for a way to automate the start and end of Sprints in Jira using the REST API. I would like to know if anyone has implemented something similar and what the necessary steps would be to set up this automation. Additionally, where can I find the official documentation that addresses this specific topic?

Any help or guidance would be greatly appreciated!

Thank you!


Answers:
author: Anandhi Arumugam
body: Hi [@Hernani J?nior](/t5/user/viewprofilepage/user-id/5510513)

You need to use the Update Sprint endpoint

<https://your-domain.atlassian.net/rest/agile/1.0/sprint/{sprintId>}

Please refer to the documentation <https://developer.atlassian.com/cloud/jira/software/rest/api-group-sprint/#api-rest-agile-1-0-sprint-sprintid-put>

* A sprint can be started by updating the state to 'active'. This requires the sprint to be in the 'future' state and have a startDate and endDate set.
* A sprint can be completed by updating the state to 'closed'. This action requires the sprint to be in the 'active' state. This sets the completeDate to the time of the request.

Hope this helps!


Tags: cloud

jira-cloud
Can't retrieve custom field drop down options via REST API
Asked by MCjiraLearner:

I'm trying to extract a custom fields' dropdown options into a CSV file. I run the following code and I get this error. What am I doing wrong?

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/344675i20AA50B7250FD4EE/image-size/large?v=v2&px=999 "1.png")![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/344676i4813DFB3D2DE8507/image-size/large?v=v2&px=999 "2.png")


Answers:
author: Anandhi Arumugam
body: Hi [@MCjiraLearner](/t5/user/viewprofilepage/user-id/3308775)

You need to use the endpoint https://{yourjira}.atlassian.net/rest/api/3/field/customfield_{id}/context/{fieldConfigId}/option

This will give you a JSON with the list of options for the specific customfield context.

If you would like to have a list of contexts for the customfield, use the Endpoint

https://{yourjira}.atlassian.net/rest/api/3/field/customfield_{id}/context

Hope this helps!

comments: author: MCjiraLearner
body: I now get this message: "Only Jira administrators can access custom field contexts."

Anyway around not needing to be admin?


author: Anandhi Arumugam
body: You cannot get the customfield options for a specific context wothout being a Jira Admin.

If you want to see the list of options you can choose for a specific issue's customfield, then use the Endpoint

/rest/api/3/issue/{issueIdOrKey}/editmeta


Tags: cloud

jira-service-management

jira-service-management-cloud
Can't Copy Assignee to Custom User Picker Field using Automation
Asked by Kevin Shea:

I can't seem to get my automation to edit a custom user picker field and make it match the assignee. I'm sure I'm doing something fairly obviously wrong, but I'm not used to JSON. I've tried it a dozen different ways, and can't get it to work properly. Thanks in advance for any help!

As my issue goes through the workflow, I want to record who on a specific team the task was assigned to at a specific point so that I can send it back to them later in the workflow to verify data.

The automation runs, but my custom user field won't update. Here's the automation

If X, then

Assign the issue to a user within a role (this works)

And edit the custom user picker field to match the assignee (does not work)

![Automation.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/344667i64AB635EDAC7428D/image-size/large?v=v2&px=999 "Automation.jpg")

And here's how I'm trying to assign the "Andon ME" value:

![Edit Field.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/344665iA104F3C1E8905C6A/image-size/large?v=v2&px=999 "Edit Field.jpg")

In case it helps, here's how I've set up the custom field:

![Custom Field.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/344666i5F3020F3AB7B7014/image-size/large?v=v2&px=999 "Custom Field.jpg")


Answers:
author: Robert DaSilva - Adaptavist
body: Hi [@Kevin Shea](/t5/user/viewprofilepage/user-id/5446637) , Smart Values in Jira Automation are a little strange. In this example, you should be able to simply enter the smart value for the assignee directly into the user picker field on the "Edit Issues" action.

comments: author: Kevin Shea
body: Thanks Robert, that solved my problem! I tried typing it in that assignee previously, but didn't see that I had to pick the smart value that appeared below what I typed in.


author: Robert DaSilva - Adaptavist
body: Glad it's now working!


author: Kevin Shea
body: Although now I have a new problem, the automation runs so fast it doesn't pick up the new Assignee, but the old Assignee.


author: John Funk
body: Hey Kevin - But in a Re-fetch action (or two if needed) right after the Create issue trigger. Or since you are on Premium, you should see a new Delay action.


Tags: cloud

jira-cloud
when exporting issues to excel, values of one of the fields is missing
Asked by Prakriti Arora:

When i tried exporting the issues as csv and html too, still don't see the values that i selected for a field in the ticket.


Answers:
author: John Funk
body: Hi Prakriti,

Are you values of the fields themselves are missing? Or the columns in the filter you selected did not get exported?


author: Robert DaSilva - Adaptavist
body: Hi [@Prakriti Arora](/t5/user/viewprofilepage/user-id/4596129) , I have encountered a similar issue to this when exporting many different types of issues, with many different custom fields. If you have a large number of issue types you need to export, I would recommend creating a JQL filter for each of the issue types.

As an example, let's say you want to export 500 issues, which contain the following issue types

* Bug
* Story
* Task

I would recommend creating one JQL filter for each of those issue types, and exporting those individually.

* JQL for Bug Issues
* JQL for Story Issues
* JQL for Task Issues

It seems Jira has an undocumented limit on the number of Custom Fields it can export, and by limiting them in this way, the exporter is able to properly export the data.


author: Seon Shakespeare
body: Hi [@Prakriti Arora](/t5/user/viewprofilepage/user-id/4596129)

That's definitely strange! To help figure this out, could you tell us:

* **How are you exporting the issues?** (Are you exporting from the board or backlog, or from a filter?)
* **Which "Export" type are you using?** (For example, "Export CSV (all fields)" or "Export CSV (current fields)")

If you're using "Export CSV (current fields)", you'll need to make sure the field is added as a column to the view you're exporting from.

Hope this helps


Tags: cloud

jira-cloud
Jira Plans / Planning Board - How do I update the summary to show a certain filter result
Asked by GeronimoSanpascual:

**Description :**

As a program manager responsible for Automation Development, I aim to utilize the Plans board to oversee various projects. How can I generate a planning board summary that specifically targets tickets with a particular label?

**Current Setup :**

1. A Plan board has been established.

2. Under *Source Data \> Issue Sources* , the sources is are added with these parameters -*Project \> projectName.*

   1. Multiple Projects have been incorporated into the plan board.

3. Under the Timeline we use a filter with these filter options

   1. Hierarchy = From Stream to Sub-tasks
   2. Labels = **Automation**
   3. Other options are set to ALL.

**Question :**

While I can effectively monitor the status of tickets labeled "Automation" under the timeline, is there a method to display this filtered outcome on the summary page?

**Current Behaviour :**

The summary page currently displays **all** tickets from various added projects.

**Desired Behaviour :**

I aim to have a summary reflecting the progress of multiple projects in their automation development. The sole identifier in Jira for tickets associated with the automation development program is the label "Automation".

<br />

Is there a way to setup my planning board to the desired behaviour?


Answers:
author: Walter Buggenhout
body: Hi [@GeronimoSanpascual](/t5/user/viewprofilepage/user-id/5580058) and welcome to the Community!

To be honest, I have some serious doubts about your approach to use labels on issues to manage work belonging to a program. I would consider first if there are no ways you could manage this more structurally by organising the work you are doing around the program in dedicated Jira projects or by assigning work to teams, ...

Even with your current approach to use labels, if you would like to track work for your program, I would recommend setting up a plan with only your program's work in it. Instead of pulling in multiple Jira projects and filtering inside your plan, you can also use Jira filters or - even better - Boards as your data source for your plan. If you set up a separate filter for your automation work and pull that into an *Automation Development Program Plan*, your summary page will automatically reflect only the work you have in your program.

The summary page right now has its limitations in terms of filtering, so I'm afraid you won't be able to get to the desired behaviour you describe in your current setup.

On a side note: I can imagine that it has value to also see consolidated work across multiple teams / programs in a single plan. That is not necessarily a problem, as you can pull the same sources into multiple plans. In that case, just make sure you consider where you would perform updates on your issues, given the fact that an issue in Jira is a unique item with a single start and due date. Updating it from 1 plan will impact the data you see in another plan.

Hope this helps!


Tags: board

planning-board

plans

summary
?c?mo visualizar las horas trabajadas en formato de horas?
Asked by Mayte Cerda:

hola!

tengo un problema que cuando intento descargar el reporte de tickets a excel las horas me las convierte en n?mero raros y no las mantiene en el formato de horas como se muestra en la p?gina web.

?Alguien sabe como solucionarlos?

Formato correcto de horas en la web:

![Captura de Pantalla 2024-08-29 a la(s) 13.20.31.png](/t5/image/serverpage/image-id/344652i0BBF7ED4DB7D2A76/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-08-29 a la(s) 13.20.31.png")

Formato incorrecto que se descarga en mi excel

![Captura de Pantalla 2024-08-29 a la(s) 13.21.08.png](/t5/image/serverpage/image-id/344653i7A5E71EE4325C54D/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-08-29 a la(s) 13.21.08.png")


Answers:
author: Jack Brickey
body: Esos n?meros representan segundos. Tendr?s que usar la f?rmula de Excel o Sheets para convertirlo de nuevo en horas: minutos: segundos.


author: Hannes Obweger - JXL for Jira
body: Hola [@Mayte Cerda](/t5/user/viewprofilepage/user-id/5580063)

Jira convierte su valor estimado en segundos cuando realiza la exportaci?n. ?Te importar?a comprobar si esto tiene sentido?

Probablemente, lo m?s f?cil sea hacer el c?lculo en Excel/Google Sheets usando un formulario.

Alternativamente, hay muchas aplicaciones centradas en la exportaci?n disponibles en Atlassian Marketplace que solucionar?n esta limitaci?n. Proporcionar? m?s informaci?n a continuaci?n.

Espero que esto ayude,

Saludos,

Hannes

comments: author: Hannes Obweger - JXL for Jira
body: ...y para ampliar mi ?ltimo punto: si est?s abierto a las soluciones de Atlassian Marketplace, mi equipo y yo estamos trabajando en una aplicaci?n que exporta estimaciones en tu formato preferido: [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2798716). As? es como se ve en acci?n:

![estimate-format-export.gif](https://community.atlassian.com/t5/image/serverpage/image-id/311034i51B9F2473EDFFBBC/image-size/large?v=v2&px=999 "estimate-format-export.gif")

JXL es una vista de tabla/hoja de c?lculo completa para tus problemas que te permite ver, editar en l?nea, ordenar y filtrar por todos los campos en tus tareas, de manera muy similar a como lo har?as en Excel o Google Sheets, por ejemplo. Tambi?n viene con una serie de funciones avanzadas, que incluyen compatibilidad con jerarqu?as de tareas (configurables), agrupaci?n de tareas por cualquier campo de problema, res?menes o formato condicional.

Si tienes alguna pregunta, ?h?zmelo saber!


Tags: cloud

jira-cloud
Create a filter using REST API
Asked by Jeffrey Bistrong:

We merged two jira instances, and some of the filters did not copy over. I am trying to programmatically move the filters from one jira instance to another using the API and postman. However I am running into an error

{"errorMessages":\["There was an error parsing JSON. Check that your request body is valid."\]}  
This is the payload I am sending  
{  
"description": "na",  
"jql": "project in (PB, ROCK, GD, BC, MAT, HEAT, PLAT, WS) AND status in (Closed, Done, Rejected) AND resolution in (Done, Duplicate, "Already Exists", "By Design", "Cannot Reproduce", "Won't Do", Responded) AND labels = CurrentClientConcern ORDER BY updated DESC",  
"name": "Support Agent Recently Closed"  
}  
I suspect is has something to do with the quotes in the jql, but I am unsure how to work around it


Answers:
author: Trudy Claspill
body: Try using single quotes within the JQL around Already Exists, By Design, Cannot Reproduce, and Won't Do


author: Jim Knepley - ReleaseTEAM
body: You can escape the inner quotes with a backslash character.

```
{
"description": "na",
"jql": "project in (PB, ROCK, GD, BC, MAT, HEAT, PLAT, WS) AND status in (Closed, Done, Rejected) AND resolution in (Done, Duplicate, \"Already Exists\", \"By Design\", \"Cannot Reproduce\", \"Won't Do\", Responded) AND labels = CurrentClientConcern ORDER BY updated DESC",
"name": "Support Agent Recently Closed"
}
```


Tags: cloud

jira-cloud