youngmon/atlassian-qna huggingface dataset:
headings in the content of table from excerpt
Asked by Beate Silbermann:

If I have a table of content on the top of the page and insert a including excerpt, the numbered headings do not appear in the table of content. Have you any help?

On the main mage from the excerpt are everything fine.


Answers:
author: Sander Lelieveld
body: Hello, this is the only location and reference I could find on this matter. I need sub-paragraphs from excerpts to also be embedded in the target page where the table of contents is in - with a paragraph number.

Currently I only have the "Heading1" in the ToC as these are not in the excerpt.

All "Heading2's" come from an excerpt but these are not taken up in the ToC on the target page.

Above suggestion of using a panel with ToC was also not successful (at least for me).

Please provide some additional guidance and help [@Atlassian Support](/t5/user/viewprofilepage/user-id/2888329)


author: Barbara Szczesniak
body: [@Beate Silbermann](/t5/user/viewprofilepage/user-id/5357892) Welcome to the Atlassian Community!

I believe that content in the excerpt is not considered in the the Table of Contents macro on the page.

The final bullet on the page describing the macro (<https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/> ) says:

* The Table of Contents macro only works within the page, blog, or macro to which it has been added, and cannot reference or be referenced across multiple pages or blogs. When added to an Excerpt macro, for example, it will only display headings located inside the excerpt and those heading links won't navigate to the source page.

comments: author: Beate Silbermann
body: oh thanks for your help.  
I have solved the problem. You need a panel in which the table of contents is included if you want to include an excerpt on the page. Only then will all headings displayed correctly in the table of contents.


author: Beate Silbermann
body: But I think this is a bug. Because it is not useful to hide the headings of a included excerpt in the table of contents. And a custom panel was intentionally excluded from the new editor.


Tags: cloud

confluence-cloud
Not possible to set page width in cloud?
Asked by David Kesselheim:

I am trying to set my pages to full width, as described in [this article](https://community.atlassian.com/t5/Confluence-articles/Site-admins-can-now-set-full-width-pages-as-the-default-globally/ba-p/2163442), but neither the site-admin option nor the "non-site-admin" option are working:

![error.png](/t5/image/serverpage/image-id/290286iD2DD0300D2B85AA7/image-size/large?v=v2&px=999 "error.png")

Is there anything else I need to activate first or does this simply not work in the cloud?

Thanks!


Answers:
author: Dan Breyen
body: One more thing to look at would be as the admin to look under Administrator / Products / Sites \& Products / (Pick Your Site). Then under Application Settings / Confluence / Configuration / Further Configuration / I have a 'Editor Full-width' checkbox which I have enabled. it says it makes it full width as the default for new pages. Not sure if that has anything to do with it or not.![ConfluenceFullWidth.png](https://community.atlassian.com/t5/image/serverpage/image-id/290531i78CCE650145AA924/image-size/large?v=v2&px=999 "ConfluenceFullWidth.png")

comments: author: David Kesselheim
body: Thanks, unfortunately I am not able to enable this either (please see the attached screenshot).![2023-11-08 10_09_27-Further Configuration - Confluence - Brave.png](https://community.atlassian.com/t5/image/serverpage/image-id/290688iE075488D3837735D/image-size/large?v=v2&px=999 "2023-11-08 10_09_27-Further Configuration - Confluence - Brave.png")


author: Dan Breyen
body: Hi [@David Kesselheim](/t5/user/viewprofilepage/user-id/5357841) welcome to the community! I believe you're doing it right. It's working in my Confluence site. It should only default on new pages, it won't change existing ones.

Can you manually change individual pages. You should have that icon in the upper right of your page. If you change that, does the change save?

Have you tried different browsers by any chance?

comments: author: David Kesselheim
body: Hi [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375)

Thank you! Unfortunately I can't change the width on pages either.

I can't even enable the options, there is this red "no no" sign when hovering over the option (as shown in the picture).


author: Barbara Szczesniak
body: [@David Kesselheim](/t5/user/viewprofilepage/user-id/5357841) I haven't looked at this before, but I am also unable to select any of the checkboxes on this page. I found this page regarding these settings to be completely unhelpful: <https://support.atlassian.com/confluence-cloud/docs/edit-your-user-settings/>

I am a Space Admin, but that seems like it should be irrelevant, since these are my personal user settings for my account and are not related to any particular space.

[@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) You seem to be able to use these checkboxes. Do you know if there is some Site Admin setting that turns these off for people in the Site?


Tags: cloud

confluence-cloud
Trouble with login in confluence
Asked by Yaroslav Veselukha:

Today i try login and i have error:

caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm\[line 6, column 28\]

at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342)

caused by: java.lang.NullPointerException: Application cannot be null

at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:895)  

*** ** * ** ***

<br />

I find this [link](https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html?_ga=2.91463193.2033851322.1532354945-87664873.1526309663) and try with this command:

SELECT \* FROM cwd_app_dir_mapping ORDER BY 5;  

UPDATE cwd_app_dir_mapping  
SET list_index = 0  
WHERE id = (SELECT id FROM cwd_app_dir_mapping ORDER BY list_index ASC LIMIT 1);

UPDATE cwd_app_dir_mapping  
SET list_index = list_index + 1  
WHERE id IN (SELECT id FROM cwd_app_dir_mapping ORDER BY list_index ASC OFFSET 1);

And this dont work for me. Maybe I did something wrong? Help please


Answers:
author: Yaroslav Veselukha
body: This my error when i open confluence


author: Sanjen Bariki
body: Hi [@Yaroslav Veselukha](/t5/user/viewprofilepage/user-id/5357876) ,

Welcome to Atlassian community!

Could you please confirm, After using the above solution ..? Is the issue resolved..?

If stiil facing the same issue please share the error screenshot..?

Regards,

Sanjen

comments: author: Yaroslav Veselukha
body: No. Problem is not resolved


author: Yaroslav Veselukha
body: this my error when i open confluence

![Screenshot_2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/290355i30008AAD963B5E76/image-size/large?v=v2&px=999 "Screenshot_2.jpg")


author: arthurnurislamov
body: My confluence is running on MSSQL server. And the following sql statement is incorrect. What changes should I make to this statement to run it?


Tags: confluence-server

server
Embedded Confluence pages for Jira Data Center?
Asked by Richard Weilacher:

Will Jira Data Center ever support embedded Confluence pages or Project Pages?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Richard Weilacher](/t5/user/viewprofilepage/user-id/1238426) ,

You can see what Atlassian has planned for the Data Center roadmap here: <https://www.atlassian.com/roadmap/data-center>


author: Vishal
body: Hi [@Richard Weilacher](/t5/user/viewprofilepage/user-id/1238426)

I doubt anyone except Atlassian Team can answer this question, please check with them or may be create a suggestion.

thanks.


Tags: confluence-server

server
Jira Cloud Confluence Calendar resolved events are not getting grayed out anymore?
Asked by Raoul van Haren:

Jira Cloud Confluence Calendar resolved events are not getting grayed out anymore?

Could someone help me how /where this can be managed?

We use a Confluence calendar for release management and want to see which items are closed and which are still open. If the release ticket is closed it should show up as a grayed out event in the calendar.

This worked fine until we noticed that this isn\`t working anymore. Checked the settings but can\`t find any option to manage this?

Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Raoul van Haren](/t5/user/viewprofilepage/user-id/2180529) are you still having this issue or has it been resolved?

comments: author: Raoul van Haren
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Yes it still occurs that all tickets on status done/fulfilled are not getting lighter in colour /grayed out in our confluence calendar which we use to track releases. Previously it did work and was very helpful to track the progress. Unfortunately, we can't find any option to turn it on again like it did in the past. So, we are still looking for a solution, if there is any?

Could you please help us out to find the solution?

Thanks in advance..


Tags: cloud

confluence-cloud
Confiforms: filtering the choices in smart dropdown from another form
Asked by Bartosz Dro?d?al:

Hi,

How can i filter choices in Smart Dropdown field?  
I tried to apply filter like:  
field_to_filter:1 OR field_to_filter:2 OR field_to_filter:3 but it doesnt work.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Bartosz Dro?d?al](/t5/user/viewprofilepage/user-id/5339252)

Are you talking about filtering out the options from the dropdown field in the form UI?

You can do that with the rule - <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Field+Definition+Rules#ConfiFormsFieldDefinitionRules-ApplyFilteronafield>

Alex

comments: author: Bartosz Dro?d?al
body: I used your method from this   
<https://community.atlassian.com/t5/Confluence-questions/How-to-generate-a-confiforms-macro-multi-select-list-from-a-csv/qaq-p/1948555>

I have two froms:  
form1 with date  
form2 with smart dropdown

How can i filter dropdown from form2?


author: Alex Medved _ConfiForms_
body: By implementing an "Apply filter on field" rule. Adding it into the form2 form definition and setting it to filter on the smart dropdown field


Tags: confiforms

confluence-server

server
Confluence integration with Slack
Asked by Osama Nasir:

Hi,

I am new to administering confluence and I am looking at automating a few of our manual tasks by integrating confluence content using Slack.

We maintain a few pages in Confluence that drive content for our internal forums. I would like Slack to automatically post a reminder on a specific channel with the details of upcoming sessions.

We maintain the session details in confluence in the following ways

* Page 1: A tabular view with the title, description, date and URL of Page 2.
* Page 2: Details for a particular session. Includes names of a few key stakeholders as well.

I would like the Slack reminder to go out a couple of days in advance of the date mentioned in the cell on Page 1. It should also include the link to Page 2, as well as @mentions stakeholder names mentioned on page 2.

From what I have gathered so far, I need to create a Slack app and enable webhooks. Then create a rule in Confluence that should somehow read the above and send a Slack message to the webhook URL.

Has anyone built something like this? Looking forward to hearing tips about this problem.

Thanks


Answers:
author: Move Work Forward
body: Hi [@Osama Nasir](/t5/user/viewprofilepage/user-id/5357715)

Thank you for good explanation of your situation.

Looks like you need to build a custom solution for this.

For instance, create a lambda function that runs daily and checks your Confluence pages (Confluence REST APIs can help you here) and send data to Slack (using the incoming webhook integration).

Cheers,  
Leo

comments: author: Osama Nasir
body: Thanks for your response. I figured out earlier today that I will have to do exactly what you have explained. I will get it working soon.

Thanks


Tags: cloud

confluence-cloud
confluence access failed
Asked by arno:

Hi All

We had an access failure in confluence this afternoon, and an error was found in the check log. According to the official document check, the database table (cwd_application) was empty, and the index (cwd_app_dir_mapping) was "null".

I adjust according to the following

1.<https://confluence.atlassian.com/confkb/unable-to-log-in-to-confluence-715261580.html>

2. <https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html>

The service started normally, but we could not log in. We checked the database and found that the cwd_user table was empty (we had done LDAP integration before, and users could log in with domain account and password). It was normal for us to use yesterday, but we started to encounter problems today

my sql version is 5.7.38

my confluence version is 7.13.2


Answers:
author: Brant Schroeder
body: [@arno](/t5/user/viewprofilepage/user-id/5102882) sounds like more has happened than what you are seeing in the logs. Was there any database issues or application server issues?


Tags: confluence-server

server
Add person to Custom field when issue is created
Asked by Frida Gustafsson:

Hi,

We have a custom field named "Testing responsible" (single-person field).

When an issue is **created** the **reporter** should be **added to the custom field**.

I get the following error message: (data was not an array (customfield_11450))

I've tried multiple solutions but my latest attempt is shown in the screenshot.![2024-06-11 15_04_26-Rule builder - Automation - ERP team - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/329155i6D735AD0FA0A7DB5/image-size/large?v=v2&px=999 "2024-06-11 15_04_26-Rule builder - Automation - ERP team - Jira.png")


Answers:
author: Frida Gustafsson
body: Hm, could you help me write this for advanced field editing?

The "Testing responsible" field isn't an option in the "choose field to set.." and therefore I can't use the function you're showing above.![Screenshot 2024-06-11 155301.png](https://community.atlassian.com/t5/image/serverpage/image-id/329175i18D7C7988B101B4E/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 155301.png")


author: Pillai_ Aarthi
body: Hey

Can you try to copy the value from Reporter into Testing responsible field?

<br />

Here is an example on how to do it

(I am using assignee field, it should work with Testing responsible given it is user select field type)

![Screenshot 2024-06-11 at 6.44.25?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/329158i82B30A2AB83FE246/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 at 6.44.25?PM.png")

comments: author: Frida Gustafsson
body: See my first answer above :)

*** ** * ** ***

I tried the following and now I get SUCCESS in the Audit log (yay) but still no action on the task:

{  
"update": {  
"Testing responsible": \[{  
"add": "{{reporter.accountId}}"  
}\]  
}  
}

Reference: <https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Single-user-picker-custom-field>


Tags: cloud

custom-field

jira-automation

jira-cloud
It's not being shared layout of filter list in JIRA when I share dashboard to someone in JIRA!
Asked by Chandrashekhar Kavi:

It's not being shared layout of filter list in JIRA when I share dashboard to someone in JIRA!

i.e. I have created a filter named "Do Later" and created a dashboard using it in gadget: Filter count. When I click that count I can see the layout what I have designed like I want columns in the filter list to be displayed in sequence what I have set.

Please help me with resolving this if possible.


Answers:
author: Kris Dewachter
body: HI [@Chandrashekhar Kavi](/t5/user/viewprofilepage/user-id/5290350) ,

The layout of the filter list is saved locally. Each user is able to set for themselves which columns they want to see.

Best regards,

Kris


Tags: cloud

jira-cloud
Linking tickets /stories to 2 boards
Asked by Shamima Essop:

Hi there

How do i link a story from 1 board onto another board as well ?

please assist

thanks

Shamima


Answers:
author: Kris Dewachter
body: Hi [@Shamima Essop](/t5/user/viewprofilepage/user-id/5338202) ,

Welcome to the Community.

In the configuration of the board you can determine which issues are displayed, based on the filter you have set.

![Screenshot 2024-06-11 at 16.29.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/329187i8DCDCE87193B6EA4/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 at 16.29.42.png")

You could use the same filter for both boards. Or use different filters.

Best regards,

Kris


Tags: cloud

jira-cloud
Change reference ID to cloned issue
Asked by Dextall UAB:

Hello,

I wonder if it is possible to change the customer's reference ID.

For example, we have a ticket system where customers can create tickets.

The customer creates a ticket and gets a reference ID: SD23. Let's say the issue is within the developer's scope, so we clone (automate) that ticket and copy it to the developer's board. After that, we would like to assign a new reference ID so the client can see comments and status from the other board.

If this is not possible, maybe there is a workaround since moving tickets to another board is not allowed by automation.

Thanks.


Answers:
author: L?gia Zanchet
body: Hello Dextall  

Welcome to our community!   

Based on your description, you are cloning the issues and want a reference ID for the users.  

There are a few possibilities here.  
As you are using automation to clone the issue, it would also be possible to add a comment to the trigger issue with the new issue created:

Just use the smartvalue {{createdIssues}} and re-fretch issue data as per the example:  
![Screenshot 2024-06-13 at 14.32.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/329687i1F47A27AB010A0A3/image-size/large?v=v2&px=999 "Screenshot 2024-06-13 at 14.32.32.png")

*** ** * ** ***

Now, "If this is not possible, maybe there is a workaround since moving tickets to another board is not allowed by automation."  

I'm unsure if I understood this part correctly, but let me explain the concept of boards.  

Boards are visual representations of filters if you have one board A with the filter:  
*project=ABC and type = Bug* The only issues that will appear on that board are the ones that match both conditions of the filter.  

And you have a second board B  
*project=FGH and type = Bug* If you need to move the issue from Board A to Board B, you would just need to move the issue from one project to another.   
That way the issue would match board B and unmatch conditions from board A.  

Please let me know if that information was helpful or if I misunderstood your statement I'll be happy to assist you further.   


Tags: cloud

jira-service-management

jira-service-management-cloud
How to Find who deleted the issues and when in Jira cloud
Asked by K Rahul:

How to Find who deleted the issues and when in Jira cloud


Answers:
author: Daria Kulikova
body: Hi [@K Rahul](/t5/user/viewprofilepage/user-id/5091652)

I doubt if it's possible. To track and restore the issues, it's better to use third-party apps that will allow you to do so. Look at this article, maybe you will find it useful: <https://community.atlassian.com/t5/App-Central/Jira-Regular-Backups-and-Issue-History-Tracking-Must-Haves-to/ba-p/2651784>

Kind regards,

Daria


author: Mehmet A _Bloompeak_
body: Hi [@K Rahul](/t5/user/viewprofilepage/user-id/5091652)

By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening again, you can try [Restore Deleted Issues](https://marketplace.atlassian.com/1222833) app developed by our team. In order for this app to work, the app must have been installed before the issue is deleted.

After you install this app,  
* Both bulk and single issue deletions are logged.
* You can see when and by whom issues are deleted.
* You can recover summary, description, comments except attachments.

Below you can find an article about tracking and restoring deleted issues in Jira.

[How to Track and Restore Your Deleted Issues in Jira](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-Track-and-Restore-Your-Deleted-Issues-in-Jira/ba-p/1903911)

Hope it helps.


author: Peter Van de Voorde
body: Hi [@K Rahul](/t5/user/viewprofilepage/user-id/5091652) ,  

I'm afraid this isn't possible yet on Jira Cloud (you can do it through the audit log in Jira Data Center).   

Follow this issue for more information: <https://jira.atlassian.com/browse/JRACLOUD-59371>  

Cheers,  
Peter


Tags: cloud

jira-cloud
Search Email-Address in custom field
Asked by Timo Kinder:

Dear all,

I do have a custom field named "email" as a "Text Field (single line)".

I'm want to search for all email-addresses in my issues which ends with "@something.com".

But this does just not work. There a no results.

I already tried:

"Email\[Short text\]" \~ "something.com"

"Email\[Short text\]" \~ "\*something.com" (is not valid)

And a lot of tries with some kind of escaped special characters in any given way...

Any idea? Let me know. Thanks  
Timo


Answers:
author: Trudy Claspill
body: Hello [@Timo Kinder](/t5/user/viewprofilepage/user-id/5199598)

This is not possible with just native Jira functionality.

There is a change request about it to which you can add your vote:

<https://jira.atlassian.com/browse/JRACLOUD-61425>

The following post answers suggest some third party apps that could be used.

<https://community.atlassian.com/t5/Jira-questions/JQL-to-search-for-partial-email-test-from-an-email-address/qaq-p/2588036>

comments: author: Timo Kinder
body: Thank you!

I was afraid of some kind of answer... :)


Tags: cloud

jira-cloud
Getting Two "Reporter" fields while filtering issues in Jira
Asked by Siva Veerla:

Hello team,

I am Getting Two "Reporter" fields while filtering issues in Jira, I have found that field in "Team managed project" and deleted that field from the project but still the field is appearing in searching the jira issues(filter).

Regards,

Siva


Answers:
author: Nikola Perisic
body: Hi [@Siva Veerla](/t5/user/viewprofilepage/user-id/5485102)

Have you checked if this field in custom fields?

comments: author: Siva Veerla
body: Hi [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

I have checked this field in Custom fileds but it is not appearing there.


author: Nikola Perisic
body: Can you share the screenshot please? Blur out all of the confidential data.


author: Siva Veerla
body: Hi

PFA![Reporter_Field123.png](https://community.atlassian.com/t5/image/serverpage/image-id/329153i55AE58EE9F1A08D1/image-size/large?v=v2&px=999 "Reporter_Field123.png")


Tags: cloud

jira-service-management

jira-service-management-cloud