youngmon/atlassian-qna huggingface dataset:
Where is the attachment paperclip?
Asked by Thomas Egger:

Hello there,

is it possible that the paperclip icon for attachments in the metadata-area isn't availible anymore? We have a Confluence installation with 5.4.2 where it is not visible. A 5.2.5 is still showing the icon as I'm used to.

Can somebody please help me here?

Thanks in advance!


Answers:
author: Thomas Egger
body: Solution here: <https://answers.atlassian.com/questions/284134/paperclip-and-page-restrictions-icon-on-pages>


author: John Price
body: There's a known issue if you access your wiki from URLs other than the configured base URL:

[](https://jira.atlassian.com/browse/CONF-31821)<https://jira.atlassian.com/browse/CONF-31821>

Could that be it? If you go to Tools -\> Attachments are the attachments still there?

comments: author: Thomas Egger
body: Thanks for your answer, John. Unfortunately this isn't the problem I ran into.

If I take a look at the HTML-Output there is absolutely no sign where the paperclip could be. (I compared it to a installation where it works.)
Can we set watcher for page inherits?
Asked by John Zhang:

want to set page inherits for watcher. That is, I need only set parent page for watcher, and then its all child pages will be watched for this watcher.


Answers:
author: jing_hwa_cheok
body: Hi John,

Currently, this feature is not yet available in the Confluence by default. There has been a feature request [](https://jira.atlassian.com/browse/CONF-2853)<https://jira.atlassian.com/browse/CONF-2853>raised for this matter.   

However, you can use [Adaptavist Enterprise Notification](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.enterpriseNotifications) plugin which will allow you to watch the entire page tree. It is compatible up to Confluence version 5.3.4.

<br />

Hope this information helps!  

Regards,  
Jing Hwa


Tags: notification

watcher
Global search and replace plugin for Confluence 5.3
Asked by Migration Bot 9000:

Is there a global search and replace plugin for Confluence 5.3? I want to update some terms throughout a Wiki space.


Answers:
author: Lukas Knoch -Rumpelcoders-
body: If you need something simple without command line, try this: <https://marketplace.atlassian.com/plugins/at.rumpelcoder.confluence.search-and-replace>


author: Davin Studer
body: Bob Swift's Confluence Command Line Interface can do this.

[](https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+globally+search+and+modify+content)<https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+globally+search+and+modify+content>

comments: author: Migration Bot 9000
body: Thanks Davin. Let me try it.


author: Davin Studer
body: Did it work for you?


Tags: confluence-app

questions-for-confluence
Setting default user settings for Confluence
Asked by Masahito Shimauchi:

Hi all,

We have some users getting emails about recommended pages and spaces from Confluence once they are registered. Some users are not keen about this information and I was wondering if there is a way to default the mail notification as NO in Confluence. Thank you very much!


Answers:
author: jing_hwa_cheok
body: Hi Masahito,

<br />

You can disable the recomended update by default through **Confluence Admin \>\> Recomended Update \>\> Uncheck "Send By Default.**

<br />

Here the official documentation [](https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification)<https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification>for more detailed instruction.

<br />

Hope this helps!

Regards,  
Jing Hwa

comments: author: Masahito Shimauchi
body: Hi Jing Hwa,

Thank you for your reply. It is what I was looking for.


author: jing_hwa_cheok
body: I'm glad I could help :).


author: jing_hwa_cheok
body: Hi Masahito,

Currently, this feature is not yet available in the Confluence by default. There has been a feature request [](https://jira.atlassian.com/browse/CONF-2853)<https://jira.atlassian.com/browse/CONF-2853>raised for this matter.   

However, you can use \[Adaptavist Enterprise Notification\|https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.enterpriseNotifications\] plugin which will allow you to watch the entire page tree. It is compatible up to Confluence version 5.3.4.

<br />

Hope this information helps!  

Regards,  
Jing Hwa


Tags: confluence-administration

notification
training request
Asked by nora brennan:

We are a 15 person firm and 2 of us are setting up our wiki page. Is there anyone who could walk us thru a brief demo where someone could highlight the top 3-4 most-used features?


Answers:
author: Chris Rondeau
body: There is some info here:

[](https://www.atlassian.com/software/confluence/demo)<https://www.atlassian.com/software/confluence/demo>

[](https://www.youtube.com/user/adaptavist)<https://www.youtube.com/user/adaptavist>


author: Adrien Ragot 2
body: Hi Nora,

If Chris' links aren't enough, I'm interested. We can have a Skype call and I can show you around. I would say, max 1hr, I'd like to get exercised at presenting Confluence for my own consulting skills. Contact me at [](mailto:adrien@play-sql.com)[adrien@play-sql.com](mailto:adrien@play-sql.com)if you want to.

NB: I'll remove this message after you've read it.

Cheers, Adrien


Tags: demo

video
How do I export whole account to a zip file (or similar archive)?
Asked by Aarne Yl?-Rotiala:

The title says it all. Export everything, including attachments, in a format that I can check (XML did not do the job, .zip would be perfect).


Answers:
author: Nic Brough -Adaptavist-
body: The xml export is the way to do this. Even if zip were offered, it would just be a zip of the xml.

You might want to explain what you mean by "xml did not do the job" - I've used it several times for creating test systems, moving servers etc

comments: author: Aarne Yl?-Rotiala
body: The xml also generated a .zip file. I downloaded that to my Win 7 laptop, and then tried to identify the attachments there. Did not really work - they may be there, but it looked like I'd need additional tooling to see the material as it was.

May have been my ignorance (I'm sure it was), but in oder for me to believe I have an archive I need to see and open the pages and the powerpoint, excel, pdf, cad etc attachments - and that I could not.


author: Nic Brough -Adaptavist-
body: Odd, I've had no problem working with the attachments in the file. Could you explain what you are getting and why you can't open them?


author: Aarne Yl?-Rotiala
body: So I did a "Backup" which resulted in a zip file.

I wanted to check that I have somethig useful, so I started with attachments. The zip contains path attachments\\10944514\\10977281\\ and there is a file "1" (one) in the this folder.

This must make perfect sense for export - import but I can't check that, and accordingly don't trust that as a backup.

What do you get when you export material to a zip file?

Mine contains entities.xml, exportDescriptor.properties and then folders "attachments", "config" and "plugin-data"; the latter has a .pdata file which looks like xml.
production and lab enviroment problem
Asked by David Ramirez:

Good day, I clone the production Confluence environment in a new VM, made a copy of the SQL db, set new username and password for the db, modified configuration file on the test vm to point to the new SQL db, updated all install plugins and the production SQL db got affected by the changes I made.

Why this happend?


Answers:
author: Daniel Borcherding
body: David,

I would bet that you likely didn't save your configuration file or modified the wrong one. What file did you change? All of the database configuration is held on the file system and would not have been changed when you turned your system on.

Also, it is genrally best pratices to not allow routing between a dev/test and production environment. We run our staging and prod environments out of seperate corporate datacenters not only to silo our environments, but to provide for limited DR.

You can achieve the same affect on a smaller scale by reserving IP ranges or entire subnets for your dev and prod environments and ensuring one cannot route the the other.

More likely than all of that is that your server base URL is misconfigured and when you were accessing your dev/test instnace you were surreptitiously redirected to production and you made all of your changes on the production box without realiizing it.

[](https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL)<https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL>

In this case it is a good idea to have dev/test systems run alternative style sheets than your prod systems. Our Staging systems run with a red border rather than the blue border on most Confluence Installations.


Tags: anonymous
504 error when trying to add event to calendar
Asked by Alejandro Cornejo:

I can't add events to my calendars and everytime I try it throws the next error in my browser console (Chrome 33.0.1750.149)

```
PUT https://mousecatcher.atlassian.net/wiki/rest/calendar-services/1.0/calendar/events.json 504 (Gateway Time-out)
```

?Any idea why happens this?

Thank you.


Answers:
author: Daniel Borcherding
body: Alejandro,

I know there is an issue with Team Calendars having trouble if you are using a GMT offset for your system time.

[](https://jira.atlassian.com/browse/TEAMCAL-1210)<https://jira.atlassian.com/browse/TEAMCAL-1210>

You have to pass in a different timecode in the user.timezone java arg.

Are you an end user or are you a sysadmin? Any chance we could get a peek at any relevant stacks in the logs?


author: Alejandro Cornejo
body: Actually was a problem with GMT, the problem is no matter if I change it the problem persist (I try to switch form GMT-4 to GMT-3).

Anyway it would be nice if someone wants could disable local time as does Google Calendar.


author: Alejandro Cornejo
body: Also I notice that the calendar have other hour zone than I've configured on my attlassian (GMT-3 vs GMT-4 (the correct one)) for my location. Maybe that troubles the server.


Tags: cloud

confluence-cloud
Confluence: How can our admin regain his account?
Asked by Adam Wardell:

We recently restarted our computer hosting confluence. For some reason, our only admin can no longer log into his account. He tried using the password reset, but never received any email from it. I can still log into my account just fine. What can we do?


Answers:
author: jing_hwa_cheok
body: Hi Adam,  

He can follow this guide [](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights)<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>to recover his admin access.

<br />

Hope this helps!

<br />

Cheers,  
Jing Hwa


Tags: confluence-administration
Can I used multiple Space Blueprints in a single Space?
Asked by Hugh Paterson:

I would like to know if I can use the Knowledge Base Blueprint for a set of pages in my space, and Team Space Blueprint for a set of pages in my space (self hosted version of Confluence) or must I create seperate spaces for each of these blueprints to be used?


Answers:
author: William Zanchet [Atlassian]
body: Hi Hugh,   
Actually you would have to create seperate spaces for each of these blueprints.  
Cheers,

WZ

comments: author: Hugh Paterson
body: Are the macros which create the unique features in each seperate space availible so that one can use these kinds of features? - i.e. the knowlege managment features or the team space template.


author: Rayyan Kabli
body: How about creating a custom plugin? Would that make it work?


author: Sherif Mansour
body: Hi Hugh,

We are actually tracking this feature request here: [](https://jira.atlassian.com/browse/CONF-29499)<https://jira.atlassian.com/browse/CONF-29499>you may want to watch that to stay updated when progress commences.

Sherif


Tags: blueprint

knowledge-base
Weekly email of unanswered Questions
Asked by Kelly Schoenhofen:

Is there a way to generate a weekly email of all the unanswered questions in Confluence Questions and send it out to users? Is this something coming in the product, perhaps?


Answers:
author: john
body: Hello Kelly

That's a great suggestion and something we're considering adding. We've already got a similar ticket for questions to the daily summary email, see that here: [](https://jira.atlassian.com/browse/CQ-410)<https://jira.atlassian.com/browse/CQ-410>

I've added an issue for your specific suggestion as well: [](https://jira.atlassian.com/browse/CQ-751)<https://jira.atlassian.com/browse/CQ-751>Please add any feedback you have there.

I'd love to hear any additional feedback you've got on CQ - you can email me at jwetenhall (at) [atlassian.com](http://atlassian.com). Thanks!

John

Associate Product Marketing Manager - Confluence Questions

comments: author: Kelly Schoenhofen
body: Thanks! I added myself as a watcher and upvoted CQ-751!


Tags: questions-for-confluence
Minimum and maximum width in pixels for a confluence page
Asked by Abhir Joshi:

With the column macro, I can set the width in pixels for my confluence page. This limits its width and makes the content easier to read on high resolution wide screens.

But if the browser window is resized and made smaller, I want the width of my page to become smaller until a certain limit.

For example, I can set the column macro width to "1024px". But I want the width to reduce upto about 700px if the browser window is resized.


Answers:
author: Daniel Borcherding
body: Abhir,

It looks like you are looking for a min-width style on your colum.

[](http://www.w3schools.com/cssref/pr_dim_min-width.asp)<http://www.w3schools.com/cssref/pr_dim_min-width.asp>

You could try injecting your own custom css into the page.

[](https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS)<https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS>

Unfortunately, there is no way that one can reliably attach a class or id to an element in the WYSISYG editor. So all of your coumns may inherit this style.
How to delete the languages from Confluence
Asked by Bj?rn Eitmann:

How can i delete the languages "espanol" and ? "chineese" from Confluence?


Answers:
author: William Zanchet [Atlassian]
body: Hey Bj?rn,  

The language is a plugin, so we just need to disable the espanhol and the chineese language pack from it. You can go to *Cog Icon \> Confluence Admin \> Manage Add-ons,* Type: **Language** and select "**All add-ons** " in the dropdown menu.  

Once you get to the plugin, just click on **Disable** , and this should do the trick.  

Cheers,  
WZ


Tags: confluence-administration
Use Jira Download as User Directory for Confluence OnDemand?
Asked by Thomas Solbj?r:

Is it possible to configure Confluence OnDemand to use a Jira Download instance as a User Directory?


Answers:
author: William Zanchet [Atlassian]
body: Hi Thomas,  

Actually that's not possible to be achieved in the OnDemand environment, as the users are handled by Crowd.  
In the standalone version, is possible.  

Cheers,  
WZ

comments: author: Thomas Solbj?r
body: Is it possible to use Confluence OnDemand as a user directory for a standalone Jira?


Tags: cloud

confluence-cloud
Confluence: 403 - Forbidden: Access is denied
Asked by Paul Goodier:

Hi,

I am extremely new to this, but I am in the middle of testing Confluence and had installed it and successfully configured it on our sever.

All necessary firewall ports were opened and and other users and myself could connect without any issues.

But. Without changing any setting (but we did do an update to IIS recently), I can no longer connect to Confluence (even through Localhost), with the error message:

**403 - Forbidden: Access is denied**

**The Web server is configured to not list the contents of this directory.**

Any help would be greatly appreciated :)


Answers:
author: Deividi Luvison
body: Hey Paul,

Could you please do the following:

* Shutdown Confluence (or Confluence service).
* Kill any remaining java process.
* Clear all the content of \<Confluence Home\>\\logs\\atlassian-confluence.log
* Clear all the content of \<Confluence Install\>\\logs\\catalina.out
* Check if the Confluence account have the proper access to its data and install directory.
* Start Confluence.
* Try to access the application
* If you get the same error check those two files and see if the application started normally or if you are getting any errors regarding access.
* Also try to log on and see the atlassian.log again, see if your log in attempt appear in the logs.

If the application is starting according my theory is that the problem lies in IIS itself, so you would need to check the site configuration in IIS also.

Hope that helps.  
Thanks and Regards,  
David\|Atlassian Support

comments: author: Paul Goodier
body: Hi David,

This does seem to have solved my problem :)

Thank you so much for the help.

Paul


author: Puneet Baradia
body: Can you please explain me about IIS as I am facing the same issue.
Confluence - increasing size of font?
Asked by Elaine Paton:

Is there any notation available in Confluence to increase the font size of text on a confluence page? I am displaying a confluence page on my information radiator - unfortunately the font is very small!

I realise that I could use a heading style. However, I would like to make text bigger than the default settings for the headers.


Answers:
author: Chris Rondeau
body: You would have to go in and change the CSS by hand. There is no way in the interface (other than heading) to change font size.

<https://confluence.atlassian.com/display/DOC/Styling+Fonts+in+Confluence>

comments: author: Stephanie Beach
body: Thanks. That is a ridiculous way to handle this feature. One size does not fit all. I thought you guys were pros.


author: Luciano Oliveira
body: I guess we will have to create a free plugin for it and share in the marketplace, so finally Atlassian will recognize the importance of that feature after see # of downloads and decide to add as standard feature.


author: Jim Doyle
body: See <https://community.atlassian.com/t5/Confluence-questions/Font-Font-Size/qaq-p/165281>, the answer by Aaron_Palumbo Apr 01, 2020. It involves using the "\<\>" button to access the HTML source editor and add HTML tags directly. This works for our Confluence Server 6.6.13. That topic is locked for comments for some reason, so I couldn't second Aaron's answer, but I upvoted it.

It's a lousy way to get the feature the WYSIWIG editor should have, and anyone editing the page later will have no clue how the fonts are set (the added tags are invisible in the WYSIWIG editor from what I can tell), and I suppose later users might accidentally delete something undoing the tags, but it does at least work, without purchasing or enabling anything additional.


author: mhopman
body: If it is just changing the font for a single line, then another little trick is to select a heading and then in 'More formatting options' (the icon next to 'Heading') to clear all values under 'H{n} format'. This way you will keep the size of the font you prefer but without any list numbers in front of it.  
It does not give you the freedom of changing the font for a single/multiple word(s) on a line since it will always affect an entire paragraph, but for me it was a good enough work around.


author: David Byrne
body: Are you kidding me? There is no way to use a custom font size ?

comments: author: david blickstein
body: While you indeed can't change the *font-size,* you can change the *font-style* to subscript or superscript and that will accomplish a somewhat similar result. :-)  

It's a hack I've been using it and it works fairly well.


author: Jodah Jensen
body: Why?

comments: author: Stephanie Beach
body: Why what?


author: Elaine Paton
body: Thanks Chris for the pointer to this information!
SharePoint 2013 cannot crawl Confluence wiki site
Asked by Ivan Vagunin:

Hi!

I want my SharePoint 2013 farm to crawl Confluence wiki site. Crawler is configured to use integrated Windows authentication and crawl account have access to wiki site. But once I start crawling it fails up with error.

Troubleshooting with Wireshark, I found out following behaviour.

1) Crawler tries to access wiki root (/) and is redirected to index.action page.

2) Crawler tries to access index.action and redirected to login.action for authentication (session ID is issued)

3) Crawler authenticates to index.login and redirected back to index (cookie with session ID is issued)

4) Crawler tries to access index.action, but does not send session ID cookie, so is redirected to login.action and new session ID is issued. Steps 3-4 are repeated in infinite loop.

Is there any way to bypass the issue? Is crawling of Confluence by ms search is supported or Federated SharePoint search result is the only option?

Thanks in advance,

Ivan


Answers:
author: Thinh Quang Hua
body: Hi Ivan,

When Confluence has authentication on SP crawl component cannot crawl Confluence content unless you allow annonymous access to your Confluence. Out of the box feature we only have the option to use federated SP search result because Confluence supports open search.

The other approach to consider is to create a custom index connector which uses BCS connector.

Best regards,

Thinh

comments: author: Ivan Vagunin
body: Hi Thinh!

Thanks for the info!

__

Br, IVan


author: Martin Alter
body: Hi,

I found this old post and maybe you like this plugin: <https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.cscsp/server/overview>

best regards

Martin


Tags: sharepoint
How to change Open Notification link in the Confluence?
Asked by kumar:

Dear Atlassian Group,

I have shared the page in the confluence and It has notified in Workbox "Open Notification" with the wrong URL.

Wrong URL: [](https://company:8447/confluence/plugins/servlet/undefined/display/DT/Development)<https://company:8447/confluence/plugins/servlet/undefined/display/DT/Development>

Correct URL: [](https://company:8447/confluence/display/DT/Development)<https://company:8447/confluence/display/DT/Development>

My Server Base URL: [](https://company:8447/confluence)<https://company:8447/confluence>

Could you please help to correct the url?

Thanks in advance.

Best Regards

S.Indirakumar


Answers:
author: r.wiek
body: Got the same issue


author: Lucas Perlich
body: Me too, over the last 3 updates! Don't have any clue how to fix it!


author: AnnWorley
body: Please check your database collation. I have had 2 support cases in which this issue was solved by changing from latin1 to utf8_bin.

See this article for more information and a diagnostic query:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=678561912>


author: J
body: I have the same problem
Can we set watcher for page inherits?
Asked by John Zhang:

I want to set page inherits for watcher. That is, I need only set parent page for watcher, and then its all child pages will be watched for this watcher.


Answers:
author: Davin Studer
body: Here is a plugin that give you that functionality.  
[](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.enterpriseNotifications)<https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.enterpriseNotifications>


Tags: confluence-administration