youngmon/atlassian-qna huggingface dataset:
Can I use an older version of the Atlassian Companion App after a newer version has been released?
Asked by Jennie Rensink:

Our organization needs to test/certify each version of the Atlassian Companion App prior to installation on our machine. This comes with a price so I was wondering if a new version is released after we have the previous version tested/certified, can we continue to use/install the older version?


Answers:
author: Alex K
body: Hi [@Jennie Rensink](/t5/user/viewprofilepage/user-id/4678380) ,

The integration between Confluence and Companion will remain backwards compatible for the foreseeable future. Therefore, the outdated Companion version will continue working for a short time while testing. However, it is strongly recommended that all users are on the latest version of Companion to ensure that the latest patches for bugs are applied.

Regards,  
Alex K (Developer at Atlassian)

comments: author: Jennie Rensink
body: Thanks, Alex! I just found the Office Connector work around option so I think we're going to pursue that path.


Tags: confluence-server

server
Problems with PUT and DELETE methods
Asked by CSS Akademie:

Hi,

A commissioned company has detected a cyber security lack and we were forced to unable the HTTP methods PUT and DELETE on our web server. This was their report:

**Test HTTP dangerous methods**

#### Description {#toc-hId--506678155}

Misconfigured web servers allows remote clients to perform dangerous HTTP methods such as PUT and DELETE. This script checks if they are enabled and can be misused to upload or delete files.

#### Output {#toc-hId-1980834678}

Although we could not exploit this it seems that the PUT method is enabled (auth protected) at this web server for the following directories: ....

Although we could not exploit this it seems that the DELETE method is enabled (auth protected) at this web server for the following directories: ....

#### Solution {#toc-hId-173380215}

Use access restrictions to these dangerous HTTP methods or disable them completely.

After disabling the both methods, we are no more able to create new pages in Conflunece. What is the best solution in such a case?

Thanks in advance.

Best regards,

Aysenur


Answers:
author: Nic Brough -Adaptavist-
body: This is somewhat provocative, but maybe review why the security scanners don't understand what these methods are for and why they're not dangerous when used correctly?

As they say, they are "auth protected" in Confluence, and are hence used correctly.

So I'm a bit confused on why they have reported this to you like this. These methods are actually what the web was built for!

comments: author: Radek Dost?l
body: Just to second Nic - crappy scanners with robots behind it giving it no thought. Such is today's age. I fail to understand why PUT and DELETE (auth protected!) would be a reason for alarm. First, you need to provide valid application credentials, second, those methods both respect your application permissions.

If they are both auth protected, then why is solution "use access restrictions"?


author: CSS Akademie
body: Thanks for your answer and your comment. They allowed us to activate the methods and the system is again working without problems.


Tags: confluence-server

server
Problem adding attachments to pages
Asked by Simon Taylor:

I'm creating a confluence [page](https://ews-tactical.atlassian.net/wiki/spaces/~48914587/pages/3681060871/CarePlan.getCarePlan+12.0.0+Sample+Responses) using the REST API and also creating attachments using the API and referencing them from the confluence page and they do appear on the confluence page but they don't have the correct icon (they are JSON files)

![ExampeFilesScreenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/179361iAD4655719DFD2CE5/image-size/large?v=v2&px=999 "ExampeFilesScreenshot.png")

and when you attempt to download them you see the following page:

![ExampleFileDownloanScreenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/179362i2D080828ADC3A973/image-size/large?v=v2&px=999 "ExampleFileDownloanScreenshot.png")

If I edit the page and add a file manually then it renders properly and when I've downloaded the content the difference seems to be that the manually added files have a **macro-id** property assigned to them. How do I use the REST API to create a **macro-id** to include in the page content?


Answers:
author: Jessica
body: Hello Simon!  

Welcome to the Atlassian Community!  

In order to check it further, would you mind checking with a site admin to create a ticket for you on <https://support.atlassian.com/contact/>, so we can investigate it further with you?  

This way, we would be able to perform some tests there if we need to access the instance and understand the problem.  

Kindest Regards,  
Jessica

comments: author: Simon Taylor
body: Hi Jessica!

Sorry, I wasn't watching this ticket for some reason and I've only just seen your response.

As you suggested I've requested a ticket be created at the URL provided and hopefully that won't take too long.

Look forward to "speaking" again once that's sorted.

Regards

Simon


author: Jessica
body: No worries, Simon!  

Hope one of the site admins can create one for you soon and hopefully we can understand why it is failing there. :)  

I wish you a great weekend ahead!  

Kindest Regards,  
Jessica


Tags: cloud

confluence-cloud
Display Inline Drop Down does not appear
Asked by Danielle Sandahl:

When pasting links into my confluence pages, I do not get the "Display Inline" drop down options to show the link as URL, inlle, card or embed.

Any help would be appreciated!


Answers:
author: Jessica
body: Hello Danielle!  

Hope you are doing well. :) Welcome to the Atlassian Community.  

It is possible to use the [Smart Links](https://community.atlassian.com/t5/Confluence-articles/Smart-Links-a-richer-way-to-hyperlink/ba-p/1412786) to show the Display Inline, embed, etc, options on the Editor (not legacy editor) for your site.  

There are a few possibilities not allowing you to see it or use it:

1. Your page is not on the current Editor, but using the Legacy editor, where it is not available - You can confirm if your editor is the current one by checking the Edit mode URL and see if there is an **edit-v2** after **/pages.**
2. Or the link you are trying to paste is not from the following list:

* Confluence

* Jira

* Jira Roadmaps
* Dropbox
* Box

* Google Drive

* Microsoft OneDrive

* Asana

* Github

* Bitbucket
* Gitlab
* Figma
* Adobe XD
* Miro
* Zeplin  

Hope that helps! Let us know if you are having any issues yet and if you have any questions.  

Kindest Regards,  
Jessica

comments: author: dscaglione
body: It's odd because it works for some websites (external) but not others (also external). Is there any rhyme or reason to this functionality?

Example:

Inline/Card menu displays for <https://www.comforte.com>

Does NOT display for <https://www.aha.io>


author: dscaglione
body: Aaand, I figured it out.

If you copy and paste the URL it won't work but if you manually type in the URL and hit Enter it works.


author: Jessica
body: Thank you for sharing your findings and letting us know it worked for you and which links!

I just tested and indeed it worked for the <https://www.aha.io> link you mentioned, but there are a few others where it doesn't work, at least the ones I tested here.

Once again, if the links you are trying to use to show the SmartLink cards are on the supported list, it should work!  
If it is not on the list, it may or not work. There is an updated list on our documentation below:

* [Insert links - Smart links](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#:~:text=the%20new%20editor.-,Smart%20links,-Links%20from%20the)

**Note:** Your browser may prevent links from displaying as an embed. To solve this problem, go to your browser settings and add the site or application to the list of sites that can always use cookies.  

Cheers,  
Jessica


author: Ben Jacobson
body: I'm getting the same behavior: no menu of card/inline/URL options displays when inserting links. Typing the URL manually does not resolve it. I'm not trying to use SmartCards. I'm using the v2 editor.


author: dscaglione
body: If you copy and paste the URL it won't work but if you manually type in the URL and hit Enter it works.


Tags: cloud

confluence-cloud
Connect to MySQL with unix sockets
Asked by Maxitop Max:

Connect Confluence to MySQL with unix sockets maybe?


Answers:
author: Brant Schroeder
body: [@Maxitop Max](/t5/user/viewprofilepage/user-id/4678341) Welcome to the Atlassian community.

Have you started your install? Are you running into a specific issue?

comments: author: Maxitop Max
body: I do not have problems.  
A connection that is created with a Unix socket file is faster than TCP/IP.  
Can connect Confluence to MySQL with unix sockets maybe?


Tags: confluence-server

server
A space and all the pages in it are no longer accessible after an update
Asked by Dennis Balzuweit:

Hi,

We have updated from version 6 to version 7. After the update, one of seven spaces was no longer accessible.

When clicking on the space, the error message appears that the page was not found. If you open a page directly via the PageId, you also get a page not found error. Other actions in the space lead to a 500 error from the server.

We have already rebuilt the index (including deleting the directory). Unfortunately, this did not solve the problem.

It seems that all the necessary data for the space is still available in the database.

The Space itself is listed in all area directories.

What other possibilities are there to solve the problem?

Many greetings


Answers:
author: Brant Schroeder
body: [@Dennis Balzuweit](/t5/user/viewprofilepage/user-id/872090)

Do you have any customizations or apps that the space is using? I am assuming you followed this as you already rebuilt the index. <https://confluence.atlassian.com/confkb/unable-to-view-spaces-after-upgrading-385321287.html>

Are you seeing anything in the logs?

comments: author: Dennis Balzuweit
body: Thank you very much. Updating all apps solved my issue.

Best regards


Tags: confluence-server

page

server

space
Comments unavailable globally
Asked by Chris Purser:

I have just nearly completed a migration to Confluence Cloud, but zero of my spaces show comments sections at the bottom of pages, even though I have all comment permissions on for each space. Not even for admins.

Comments sections were visible and usable on my server spaces prior to migrating...

Something I'm missing?


Answers:
author: Fabian Lim
body: Hi [@Chris Purser](/t5/user/viewprofilepage/user-id/4677039)

If you are still experiencing issues, please open a ticket with [attlassian support.](https://www.atlassian.com/company/contact)

Thanks


Tags: cloud

confluence-cloud
All pages empty after restore
Asked by onknows:

I think this is a known issue which I have seen before but I can't remember what is causing it.

I am trying to restore a confluence instance ( version 7.0.2 ) on a new server. After restore all pages are empty. Running the indexer again does not fix it.

Running your own Confluence server is recommended against by Atlassian exactly for reasons like this but I think it should be possible to perform a restore.

What again is causing this restore behavior?


Answers:
author: Brant Schroeder
body: [@onknows](/t5/user/viewprofilepage/user-id/4624203) Welcome to the Atlassian community.

I have seen this in the past where the account used to restore the Confluence application does not have access to the spaces and pages. All you need to do is give the account access to the space to see the content.

I have also seen this occur when there are issues with a plugin. Are you seeing any errors in your log files?


author: Fabian Lim
body: Hi [@onknows](/t5/user/viewprofilepage/user-id/4624203)

I recommend you open a ticket with [atlassian support](https://support.atlassian.com/) and provide the [support zip files](https://confluence.atlassian.com/doc/troubleshooting-problems-and-requesting-technical-support-776659671.html) for analysis.

Regards


Tags: confluence-server

server
Base de donn?es
Asked by G?raldine Rorive:

Bonjour,

y a-t-il une application native dans confluence pour cr?er une base de donn?es ?

Encodage de fiches :

* infos ? encoder dans des champs
* et surtout permettre une recherche via ces champs

merci


Answers:
author: Nic Brough -Adaptavist-
body: No, there's nothing in Confluence for creating databases internally. The software is a wiki, not a database server.

Could you expand on what you are trying to achieve with this?

Non, il n'y a rien dans Confluence pour cr?er des bases de donn?es en interne. Le logiciel est un wiki, pas un serveur de base de donn?es.

Pourriez-vous d?velopper ce que vous essayez de r?aliser avec cela?


Tags: cloud

confluence-cloud
Has Atalassian considered a lower price for read-only accounts?
Asked by Dan Cho:

Currently accounts seem to be either active or inactive. If active, the price is $5.5 ot $10.5 per month, while inactive is $0. This is leading some organizations to try to deactivate accounts after a few weeks of inactivity. Would it be more profitable to Atlassian, and also a better experience for the users, if there is a read-only account? E.g., $1 or $2 per month?


Answers:
author: Sven Schatter _K15t_
body: Hey [@Dan Cho](/t5/user/viewprofilepage/user-id/593604),

with Confluence being a wiki that's aiming to enable collaboration and everyone contributing wherever possible, I don't expect that we're ever gonna see a licensing model from Atlassian where there are "read-only accounts".

I'm wondering what the ratio of active contributors vs. readers in your organization is. Depending on that, it might make sense for you to take a look at an app like [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636).

Scroll Viewport is an app built by my team at K15t and it lets you publish Confluence spaces as an external website. Common use cases are public help centers and product documentation, such as [the docs of Scroll Viewport itself.](https://help-cloud.k15t.com/index.html) As you can see, it also supports custom styling, integrations, and running on your own domain - and you can have as many sites as you want.

More important for you, however: you can also set up your Viewport sites to require SAML-based authentication. Using that, you could create a private site and have your "read only users" log in through an identity provider (like Google, Microsoft, or Okta) which you might even already use. In conjuction with Scroll Viewport, this will be significantly cheaper than creating a Confluence account for every reader - especially if you have a lot of them.

If you're gonna take a look at our app and encounter any questions, let me know! Hope this helps! :)

Cheers,  
Sven

comments: author: Dan Cho
body: [@Sven Schatter _K15t_](/t5/user/viewprofilepage/user-id/4546729), thanks for your thoughful response. Indeed, K15t seems to tackle exactly my use case. Let me ask a few friends and colleagues for opinions as well.


author: Vishwas
body: Hi [@Dan Cho](/t5/user/viewprofilepage/user-id/593604)

This is a good thought with read-only accounts concept for charging less price. But Atlassian license policy charges the user based license at same cost. May be try suggesting them in their support portal here <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud

cost
Project Dashboard
Asked by Dav Al:

Hello Community!

I am currently creating a Project Dashboard in my Confluence.

Step 1) Open Project Dashboard (contains **page properties report** macro)

Step 2) Click **Create from Template** macro to add a new project based on my template (with **page properties** macro)

Step 3) Click **Create from Template** macro to add a page for meeting notes to this project

1. How do I force the **Create from Template** macro to set a dynamic label for the new page? For example: You create a new project called "Atlassian" and it will automatically add the page title ("Atlassian") as a label.
2. If 1) is possible, is it possible to add the **task report** macro to the project template and automatically filter it with the label from 1)? This would allow me to display open tasks for every project.

Best Regards!


Answers:
author: Brant Schroeder
body: [@Dav Al](/t5/user/viewprofilepage/user-id/4678165) Welcome to the Atlassian community

If you are on server I believe that you can use [Label Tools for ScriptRunner](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.labeltools/server/overview) to create dynamic labels. It would require you to purchase the app. There is nothing available in the delivered product to do this. There is also no way to perform this on the task report macro dynamically.


Tags: dashboard

label

project
Sharing selected section/pages from internal documentation to the public
Asked by hajeq:

Hello all,

We are using Confluence Server 6.8.0.

I am looking for a solution to our use case:

We have our internal app documentation space, some of which might be useful for our customers, we can't give full access to this space, we want to share only certain pages and want to keep these synced.

My idea was to create a separate, public space and crate pages there using "include page" macro, but in case of including restricted pages, include macro is giving an error that included page couldn't be found. Which makes sense ;)

Any ideas?

BR, Kamil


Answers:
author: Radek Dost?l
body: Would doing it the other way around work? I.e. move the pages to the public space, and then include them in your internal space via page include or something if needed.

The thing with Confluence is you can't make it "just these pages are public rest is restricted" right, since you can only restrict specific pages. So to expose anything out of the internal space, then it must be public as a whole to do that - and then you would have to specifically restrict each individual page. Not really doable.

Although I guess that reversing it this way you'd need to make a new page everytime that a new page is created in the public space, so that it can be shown in the internal one. In any case it sounds the same way you were planning but just thinking it might solve the browseability troubles.

comments: author: hajeq
body: Thanks for the suggestion.

I think that we will work with "temporary" users, it's easier to limit access that way. We have control over who gets the access and where.


Tags: confluence-server

server
forms
Asked by Lucy Owen:

Hi, I've inherited a confluence page that has a button which opens a form in an iframe. Once the form is submitted it is linked to a Kanban board in JIRA. I need to edit the form to add in more fields, how do I do this? Can anyone help me? Thanks.


Answers:
author: Fabian Lim
body: Hi [@Lucy Owen](/t5/user/viewprofilepage/user-id/4678092)

Welcome to the community!

Can you share details on the button? When you edit the page what kind of macro is it?

Thanks


Tags: cloud

confluence-cloud
Display Code without line Numbers
Asked by Lucas Stocksmeier:

Hi, I am looking for a way to display logs, json or simple shell commands in a block, but however **without any line numbers** that the code feature gives.

Explicitly I am looking for something like this (box where the json is inside), highlighting would be great but is not necessary.

![Bildschirmfoto 2021-12-17 um 13.22.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/174449iE3418E869B6FAC6E/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-12-17 um 13.22.41.png")Do you have recommendation of what feature I can you to achieve this?


Answers:
author: Bill Bailey
body: You cant deselect the **Show line numbers**setting in the code macro?

comments: author: Lucas Stocksmeier
body: I dont see where this is possible  
![Bildschirmfoto 2021-12-20 um 09.43.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/174717i4BA67D3AEBE85980/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-12-20 um 09.43.49.png")


author: Bill Bailey
body: Yeah, I see now a tiny note at the top of the macro page:
> **This macro was intentionally excluded from the new editor and replaced with the Code Snippet element**

So now you are stuck with the version that has far fewer features. Seems the goal of Atlassian to remove as many features as possible for reasons that are not clear (support?)

So your options are to use the legacy editor, if you can (but will also go away), or move to the full-features server/data center version.

Or you need to pay for a commercial plugin that replicates what was once free ;-)

[advanced-code-syntax-highlighter](https://marketplace.atlassian.com/apps/1223330/advanced-code-syntax-highlighter?hosting=cloud&tab=overview)


author: Suvradip Paul
body: Hi [@Lucas Stocksmeier](/t5/user/viewprofilepage/user-id/4678074) ,

Thanks for posting and welcome to the community.

I am aware of some marketplace apps but I think those would have line numbers in it. Unfortunately, I have never seen json view in Confluence with out line numbers.

comments: author: Lucas Stocksmeier
body: Hi, thanks a lot for your answer, so you cant think of a way to create something like this in confluence? ![Bildschirmfoto 2021-12-17 um 15.40.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/174463iB7584C568CC34E0D/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-12-17 um 15.40.02.png")

I feel like there must be something like this, i just can not find it :/


Tags: atl-gruland

cloud

confluence-cloud
is it possible to create a butler board button to filter cards with a specific label?
Asked by timsmith_biz:

I want to be able to click a button and only show cards with a specific label. I can't see this command as an option but I may be missing something?


Answers:
author: Lachlan Macnish
body: I second this. Add Butler criteria for Board Buttons to filter by label. Include 2 x options to allow positive and negative filtering.

Positive - show only cards that have label x\[,y,z\]

Negative - do not show any cards that have the label x\[,y,z\]

Basically add a new category of criteria named "filter" or "search" for Board Buttons.

Use case: I want my team to be able to click a button to filter-out all management cards on the board.

I do appreciate that Atlassian have a focus on coming back with an alternative - but for suggestions I am getting frustrated that this is the response every single time. I think you need a re-think of suggestion-handling.

comments: author: Greg Horie
body: I agree that a Butler Board Button should be able to filter cards. If you can use these buttons to sort cards, then filtering seems like a logical enhancement to improve your Trello workflow.

Using the "f" key, then typing the label, then toggling to the right selection is not ideal. I'll take it given the options, but Butler automation can improve this experience.


author: Iain Dooley
body: [@timsmith_biz](/t5/user/viewprofilepage/user-id/3928518) hit the "f" key then start typing the label name, then you can use the down arrow to pick the label you want to filter by.

There's no single key shortcut for filtering by a given label in the same way as there is for filtering to show all cards assigned to yourself (ie. "q") however once you have applied the filter, the URL updates so you can bookmark the page to go back to the board filtered by that label later for example:

[https://trello.com/b/qTCYep6l/iaindooley?menu=filter\&filter=label:Automated](https://trello.com/b/qTCYep6l/iaindooley?menu=filter&filter=label:Automated)

comments: author: timsmith_biz
body: thanks Iain - I was hoping for a butler board button but your suggestion seems like a good alternative :-)