youngmon/atlassian-qna huggingface dataset:
Confluence utilizes all CPU
Asked by amir jaber:

I just installed and configured confluence on our server. When I start the service, it launches many instances and utilizes 100% of CPU. I have a four core cpu.


Answers:
author: Lava Kumar Dukanam _Appfire_
body: Hi [@amir jaber](/t5/user/viewprofilepage/user-id/1676152),

Welcome to the community!

Which version of confluence did you install?

May be you can increase the available RAM. check [this](https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html).

Hope it helps!

Regards,

Lava

comments: author: amir jaber
body: Thanks for your response. I have 4 Gigs of RAM and a 4 core cpu on the system which satisfies our confluence 6 requirements.


Tags: confluence-server

server
Export to PDF - Image in conntent not displayed
Asked by Karen Cardoz:

I am using an image in a reference guide document in confluence. However, when I export to PDF the image is not visible. Any suggestions and how I can get this displayed on the PDF?


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@Karen Cardoz](/t5/user/viewprofilepage/user-id/1353090)

What is the version of Confluence? This issue has been fixed in Confluence 6.8.0  

Please verify this [link](https://confluence.atlassian.com/confkb/broken-images-in-pdf-export-154633782.html)

comments: author: Karen Cardoz
body: Hi [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173),

Thanks for replying to my query. I referred to the link you shared and I am using a jpg file format, still, the image does not render. Well, I guess I am using the cloud version 3.4.9-Atlassian-11. Is there a way for me to update confluence to get this fix. Sorry but I am new to Confluence, I'd appreciate your help.

Thanks,

Karen


author: Karen Cardoz
body: Hi [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173),

Thanks for your help. I managed to fix this by exporting to the word and importing it into a test page. ( Since the image would display in the word format but not pdf)

I then created a test page and imported the word document to this. To my surprise, the image file was rendered being rendered for the test page on both pdf and word. Hence, I just used the same image.

Not sure what was wrong with the format I used since it was a jpg.

Thanks, Anyway,

Karen


Tags: cloud

confluence-cloud

export

image

pdf
displaying page within another page
Asked by Vadim:

Hi,

I need to split my Confluence page in two parts:

1. page tree

2. Display page selected on the left hand on the page tree on the right side panel

Any suggestions on how to are greatly appreciated

Thanks in advance


Answers:
author: Vadim
body: Hi Shannon,

Apology for not clear question.

When I click on the link on the side bar/page tree, it works as you described.

However, I'm trying to reproduce the same functionality on the right side of the page.

Basically, I want the right site to be split in two with page tree on the left and selected page on the right.

Thank you very much for your help!!!!


author: Shannon S
body: Hi Vadim,

I'm having trouble understanding your request.

The way you describe how you want Confluence to work is actually how Confluence works. The page tree is displayed on the left-hand panel, and the page is opened up on the right.

Have a look at the [Space sidebar](https://confluence.atlassian.com/doc/the-space-sidebar-777010845.html) for more details.

Can you let us know if you're having any issues with the existing behavior, or if you need to change it in any way?

Regards,

Shannon

comments: author: Vadim
body: Hi Shannon,

Apology for not clear question.

When I click on the link on the side bar/page tree, it works as you described. However, I'm trying to reproduce the same functionality on the right side of the page. Basically, I want the right site to be split in two with page tree on the left and selected page on the right.

Thank you very much for your help!!!!


author: Shannon S
body: Vadim,

So in addition to the main page tree, you want a 2nd one right next to it, thus breaking your page into 3 columns?

![Screen Shot 2018-12-12 at 1.59.17 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/40101i269CE4263E77924B/image-dimensions/523x360?v=v2 "Screen Shot 2018-12-12 at 1.59.17 PM.png")

This is not possible in Confluence, and I wouldn't recommend it, as it would make things quite cluttered and confusing to navigate.

Is there a reason you're requiring a 2nd page tree? Is there an issue you're running into with the existing page tree?

Can you let me know what version of Confluence you're running?

Regards,

Shannon


author: Vadim
body: Hi Shannon,

Thanks for the quick reply,

my users request the layout like that

6.2.3


author: Shannon S
body: Vadim,

You might be able to do something with an [add-on for themes from Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=theme). Otherwise it would require you to modify the source code if you're familiar enough with HTML and CSS to make this happen.

Regards,

Shannon
TOC - Export to Word/PDF- Links to Headings not maintained
Asked by Karen Cardoz:

I am using the TOC Macro to create a reference guide in confluence. However, when I export to PDF or Word the links to the headings are not maintained. Due to this when I export the document to the word format, it makes it difficult to navigate. Is there a way to maintain the link to headings on export?


Answers:
author: Diego
body: Hello there Karen!  
Currently, the native PDF export **does not have this feature** .   
We could, however, test the Content Exporter plugin. This third-party add-on should be able to export and create the headers in Word:  

**[Content Exporter \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/4909/content-exporter-word-pdf-html?hosting=cloud&tab=overview)**

When you click the three dots menu (...) in the **top right corner** , select the **export to word** that is provided by the plugin.

After that, click to **customize for this export.** You will then be able to select to **generate table of contents**.

<br />

Let us know if this helps your situation!

comments: author: Karen Cardoz
body: Thanks, I am using confluence cloud and I am looking for free alternatives to the plugin. It would be great if you could suggest free alternatives.

Thanks,

Karen


Tags: cloud

confluence-cloud

export

macro

table-of-contents
What is the best way to DISPLAY (not attach) an Excel spreadsheet in Confluence that can be edited?
Asked by Chelsea Van Hoy:

What is the best way to DISPLAY (not attach) an Excel spreadsheet in Confluence that can be edited? I want to avoid having people download a file to make changes and mess up the format and then re-upload the file. I want somewhere where we can contribute to the same document (like a Google Sheet).


Answers:
author: Diego
body: Hello there Chelsea!  
Currently, Confluence can only have attached files for preview and also has a feature that allows users to edit them locally and then re-upload them to Confluence. It is the **Companion App** :  
**[Edit Attached Files With The Apps On Your Desktop](https://confluence.atlassian.com/confcloud/blog/2017/06/edit-attached-files-with-the-apps-on-your-desktop)**   

**[Edit Files](https://confluence.atlassian.com/doc/edit-files-170494553.html)**   

Confluence does allow the users to **insert tables natively** , but those tables **do not have** the **same functionalities** as tables created in tools that are specific for spreadsheet management, such as Excel or Google Sheets.

For google docs, we have some options of**third-party add-ons** that might be able to help you out with this objective:  

**For Server and Cloud:**   
**[Google Drive Docs For Confluence](https://marketplace.atlassian.com/apps/1216484/google-drive-docs-for-confluence?hosting=cloud&tab=overview)**   

**For Cloud Only:**   
**[Google Drive gDocs](https://marketplace.atlassian.com/apps/1216978/google-drive-gdocs-ms-office-365?hosting=server&tab=overview)**   
**[Google Drive Connector For Confluence](https://marketplace.atlassian.com/apps/1214854/google-drive-connector-for-confluence?hosting=cloud&tab=overview)**   
**[Google Drive For Confluence](https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence?hosting=cloud&tab=overview)**   

Let us know if these add-ons help you out!
How can you call a Confluence Wiki within a third-party application?
Asked by Harlo Lenning:

Hello:

I want to use Confluence as the help delivery platform. What mechanisms does Confluence have the can allow me to do this? Note that all customers that would be accessing the space have also have logins for Confluence. We just want to be able to access the space from another application.  

Thanks!


Answers:
author: Stephen Sifers
body: Hello Harlo and welcome to the Community!

For setting up a Confluence integration which allows for accessing data from Confluence instance within another platform would be to use the REST API available to you. The REST API will allow you to request content from a Confluence page. You can see the full documentation for the [Confluence REST API](https://docs.atlassian.com/ConfluenceServer/rest/6.13.0/#api/) and additionally the [authentication methods](https://developer.atlassian.com/cloud/confluence/basic-auth-for-rest-apis/) as well. Here are [Confluence REST API examples](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/) you can use to understand how the API works.

Alternatively, if you're developing an integration for Confluence, we would suggest you check out the [Developer Community](https://community.developer.atlassian.com) to get more insight into how to develop within the Atlassian ecosystem.

I hope you find this helpful and it gives insight into how to build integration for Confluence. If this is not what you're looking for, please provide additional details and I will provide an updated answer.

Regards,  
Stephen Sifers


Tags: confluence-server

server
Oracle is changing (or has changed) their Oracle JDK support structure. We need to buy Oracle JDK l
Asked by bhavani prasad:

Instead of Oracle JDK can we install ZIng JDK


Answers:
author: roman
body: Hi [@bhavani prasad](/t5/user/viewprofilepage/user-id/1856685),

you could use [AdoptOpenJDK](https://adoptopenjdk.net) 8 starting with Confluence 6.13.

AdoptOpenJDK is free to use, and provides regular maintenance and security updates.

Atlassian will continue to support running Confluence with Oracle JDK / JRE 8, and also plan to introduce support for Java 11 in a future release.

Would AdoptOpenJDK be an option for you to consider?

Roman.


Tags: confluence-server

jira-server

server
Keyboard select stops at @Mention
Asked by Rita Nygren:

Has anyone else noticed the editing behavior in confluence when you try to use the keyboard to select text that contains a [@Tag](/t5/user/viewprofilepage/user-id/1855326)? For example position the cursor the beginning of the line containing "text text text [@Tag](/t5/user/viewprofilepage/user-id/1855326) more text" and then hold Shift and hit DownArrow (to select a row of text) the selection won't go past the [@Tag](/t5/user/viewprofilepage/user-id/1855326). If I use the mouse to select, it works.   

We just upgraded to 6.11.2, and this was apparently available in our old v5 instance.

Is this a feature or a bug?

Edited to note: This is only happening in Chrome.


Answers:
author: Stephen Sifers
body: Hello Rita and welcome to the Community!

I just took you example and tested on a clean install of 6.11.2. I was able to confirm that while in chrome and you have a string of text with an @mention within, that when pressing SHIFT + DOWN ARROW to select text it will not pass the @mention within the string. I also confirmed this functions the same within safari. This is also presented within Confluence 6.12.2 as well. This is also present outside of the editor as well.

I tested within Confluence 5.10.9 and confirmed that this is not present within the editor, but it is present outside of the editor. The only different I was able to notice is within the editor the character '@' is not displayed within the @mention. Outside of the editor, the '@' is displayed causing the text select to pause.

Example from 5.10.9 Editor:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/39569i6820C9454579DF00/image-size/large?v=v2&px=999 "image.png")

Example from 6.12.2 editor:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/39570iB77CACDD01BE55E6/image-size/large?v=v2&px=999 "image.png")As you confirmed, a work around for this is to use the mouse to select text past an @mention.

Another work around is to use the same keyboard keys SHIFT + DOWN ARROW, when you reach an @mention you can simply keep pressing SHIFT + RIGHT ARROW to progress past the @mention.  

The selection of text is actually find the "end of line" as the @mention of the user is a CSS class item. Here is a sample of the inspected element, you can see where the text string is broken by the @mention:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/39573i7D4713F058905425/image-dimensions/472x84?v=v2 "image.png")

The browser is selecting everything that is text, up to the CSS @mention of the user. Once that is reached it is treated as the end of the text string thus stopping. This seems to be a browser related issue as the multiple browsers are unable to select past the CSS within the text string.

Very neat find and interesting to test through the versions.

Regards,  
Stephen Sifers


Tags: confluence-server
removing attachments that are not linked to a page
Asked by Jennifer Weber:

Hi there - I've got lots on info on finding attachments and how to delete them in Confluence. The issue is that I know we have documents in Confluence that may at one time have been attached to a page, but are no longer attached, and have not been deleted. They still pop up in search results so we really want to get rid of them as they have old info. Any thoughts would be great, thanks!


Answers:
author: Bill Rudy
body: Hi Jennifer: I'm curious, how do you know they aren't attached to a page? Just making sure you don't mean not "on" the page vs not attached as an attachment can still be linked to a page but not displayed on the page.

comments: author: Jennifer Weber
body: great question - I'm largely certain that as we have attached newer versions of these docs to various pages, the old ones have been unattached, but not deleted. We've just upgraded to the latest version of Confluence. In the previous version we were in, I believe we could put in a search term and find documents that had been uploaded to Confluence, but not attached to a page. Does this help/any more ideas of what could be going on and how I could find these old docs? Thanks!


author: Bill Rudy
body: You can use the Space Attachment macro, but Atlassian is getting rid of that (and by the way not replacing it...you don't want to know their weak workaround, frankly, which wouldn't help you in this case anyway).

I think if you know the file names, when you do a simple search (in the search bar in the upper right), they should pop up on the page they are attached to (although the page itself is grayed out, so it might be hard to see what page that is). I hope that helps!
Confluence page not found - seems to be space specific - permissions look right
Asked by Ty Justice:

We have a space we created for a team and they just recently started sending out links to pages in our Confluence. We seem to have a weird permissions issue and only some


Answers:
author: Morgan Folsom
body: Hi Ty,

Some questions:

* Do the users trying to view the pages (whoever is being sent the links) have Confluence user access? If they do not have Confluence licenses, is Anonymous Access enabled for them?
  * Anonymous Access allows users to view pages without a Confluence license. If they are licensed Confluence users, this is likely not the issue.
* Are those users able to access other spaces in the Confluence instance?
  * If they can't, it may be related to the above or Global permissions. If they can, it is likely space permissions.
* Are those users able to access other pages in that space?
  * If they can see some pages in the space, but not all you can blame page permissions.

If none of that answers your question, attaching a screenshot of the space permissions as they are and potentially global permissions that would be helpful in troubleshooting.

Morgan


Tags: confluence-server

server
How do I create the administrator-Account in an newly installed confluence-server?
Asked by Cole Trickle:

All I get is the login-Page, when I order the URL '<http://127.0.0.1:8090>'

The server is setup before on a linux-system. There was nothing to enter the name of a user or an administrator, to start with on the first trial.

Every hint is welcome.

There is no JIRA-Installation, I only like to try out confluence ...


Answers:
author: Cole Trickle
body: I've got it. I have uninstalled the whole Application and installed it one more time. Therefore I added an explicit sudo-user in the system. Then started the install-process under this user. After that I got the setup-page by entering <http://127.0.0.1>.

That's all, thanks for listening ;-)
Deny creation of a page in a space, without losing the possibility to edit pages [6.9.1]
Asked by Alexander Wirtz:

Hallo confluence community,

is there a way to deny the option to create pages for a user group, without losing the option to still edit existing pages?

E.g. We have one person who is permitted to create pages in his space. Three other persons should be able to edit existing pages but not create new ones.

Is there a possibility to do this? I only find the permission to create tasks or not. This permission is for both creating and adding.


Answers:
author: Olga Videc
body: Hello [@Alexander Wirtz](/t5/user/viewprofilepage/user-id/2388570)

According to this no, because the permission to add page is also a permission to edit a page, I'm sorry.

**Add page** gives you permission to create new pages and edit existing pages in this space (assuming the page is not restricted for editing)

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

BR, Olga

comments: author: Alexander Wirtz
body: thx


Tags: confluence-server

server
I have documents in confluence but the language has changed to chinese on some of them
Asked by jamesQAE:

![Screen Shot 2018-12-04 at 10.53.03 AM.png](/t5/image/serverpage/image-id/39400i2861F8641B30A181/image-size/large?v=v2&px=999 "Screen Shot 2018-12-04 at 10.53.03 AM.png")


Answers:
author: Shannon S
body: Hi James,

Are these actual documents (such as Word, PDF, Excel, etc.) or various pages in Confluence? On the screenshot you provided, is it a macro that's displaying the list of these pages?

Is anything in Jira appearing in Korean as well?

If you don't mind, I could take a look at your instance directly. Is this on the o\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*k.atlassian.net instance?

Regards,

Shannon


Tags: cloud

confluence-cloud
Why is the reorder pages page not displaying the pages?
Asked by Brian Roselli:

I am not able to see any pages when I use Space Tools \> Reorder Pages. The screen is blank.

I am full admin in Confluence and I can reorder pages in other spaces so I don't think this is a permissions issue, but I am open to ideas.


Answers:
author: Dominic Lagger
body: Hi all,

I have the same issue. I have confluence server version 6.13.6. There is just one space, where the problem exist. In all other spaces, i can reorder the pages without any problems.

Thanks for any help.

comments: author: wenbo yu
body: I have the same problem. Let me know if you have solved it


author: Brian Roselli
body: I am using version 6.6.0 and I am able to reorder pages in other spaces. In fact, I could re-order in this space at one time too.


author: Yoga Reddy {Appfire}
body: HI [@Brian Roselli](/t5/user/viewprofilepage/user-id/1768034)  

What is the version of Confluence? Is it happening in all the spaces or just one space? Are you getting any errors in the logs? You can also check by entering a safe mode

<https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html>

Thanks

Yoga
How do I add a functional excel sheet and keep the format
Asked by Lisa Sherman-Cohen:

I already created an excel worksheet that I want to share with others on my team but when I uploaded it the format changed and it is now a word document. I want to keep the format the same with grid lines etc. I also want others on the team to be able to input information


Answers:
author: Stephen Sifers
body: Hello Lisa and welcome to the Community!

Being able to use a single tool to manage all of your content can be a great benefit. However, when you run into issues with that content being manipulated from its original format it can be rather frustrating to deal with.

If you are using the Office Excel Macro to view your excel files you should be aware of the following:
> A note on the Excel macro
>
> We've received feedback that the Excel macro doesn't meet expectations in some cases. There are some known issues with it right now, which are detailed below. So why are we proceeding with the rollout? We're making infrastructure changes for the overall benefit of Confluence users, but they mean that we can't keep the old Office and PDF macros working much longer. We need to proceed with the rollout so we can move forward with the infrastructure changes that have a much wider impact than this macro.
>
> In saying that, we, of course, genuinely care about every user's experience with Confluence, and always want it to be the best. If you're having real trouble with the new file viewer in the Excel macro, comment on [this issue](https://jira.atlassian.com/browse/CONFCLOUD-54876?_ga=2.188374764.593797666.1543844328-1804605431.1539888043&_gac=1.250725810.1543255004.EAIaIQobChMIz8D-79Dy3gIVCh6GCh1IGg4OEAAYASAAEgKIbPD_BwE) and let us know. There unfortunately isn't a short-term fix, as we do need to move off the old Excel macro, but we'll keep working on a better solution for the Excel macro.

Source Document: [Office Excel Macro](https://confluence.atlassian.com/confcloud/office-excel-macro-724765234.html)

With this stated, we would suggest you post your feedback on the macros functionality within feature request at [CONFCLOUD-54876](https://jira.atlassian.com/browse/CONFCLOUD-54876). We would also suggest you vote and watch this feature request to get updates in the future. I will also reference this post within that feature request to ensure your comments are heard.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Unknown macro: 'iframe' issue
Asked by Andrew Striletskyi:

Hi team!

After upgrade from Confluence 5.7 to 6.12.2 I have broken macros:  

![iframe.png](/t5/image/serverpage/image-id/39399iA5CA508F55B722B2/image-size/large?v=v2&px=999 "iframe.png")

How to fix this issue?)


Answers:
author: Nic Brough -Adaptavist-
body: The iframe macro has been removed, you'll either need to stop using it, or replace it with a user macro that can do something similar or macro from an add-on that implements it.


author: Andrew Striletskyi
body: I've performed reindex and still see this issue. In we don't have any information