youngmon/atlassian-qna huggingface dataset:
Lost file after removing macro Excel from the content of a Confluence page?
Asked by Marynel:

On a Confluence page that had an Excel file attached to and that used the macro Excel to display the content on the page, a user reports that they lost the file after removing the macro from the page.

Has anybody seen something like this?

Any ideas on have I can troubleshoot for this issue?

Thanks in advance


Answers:
author: AnnWorley
body: If the macro was removed but the attachment was not explicitly removed from the page, the attachment should be retrievable from the attachments menu on the page, accessed from the **...** menu on the right:

![Screen Shot 2018-07-25 at 1.08.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/27865i0D407D01E4408B5E/image-size/large?v=v2&px=999 "Screen Shot 2018-07-25 at 1.08.07 PM.png")
Lost file after removing macro Excel from the content of a Confluence page
Asked by Marynel:

On a Confluence page that had an Excel file attached to and that used the macro Excel to display the content on the page, a user reports that they lost the file after removing the macro from the page.

Has anybody seen something like this?

Any ideas on have I can troubleshoot for this issue?

Thanks in advance


Answers:
author: Victor Mutambuki
body: Marynel,

The excel was being pulled in by the macro. If you remove it, it removes it too.

Victor

comments: author: Marynel
body: Thanks for your answer but I have actually tested that and it's not the case. It just removed the display if the files content inside the page but doing that doesn't remove the file from the attachments of the page
Where is trello board macro?
Asked by Amalia Tiropoli:

I cant seem to find the trello board macro in confluence, might this be a permission issue?


Answers:
author: Jonathan Smith
body: [@Amalia Tiropoli](/t5/user/viewprofilepage/user-id/1690886)

Per [@Shannon S](/t5/user/viewprofilepage/user-id/510046) the macro will auto-insert as soon as you paste the URL of the card or board in Confluence **Cloud** . More information can be found in [Shannon's response here](https://community.atlassian.com/t5/Confluence-questions/Where-is-the-macro-for-Trello/qaq-p/682577).

Note: I don't believe we have this functionality on Confluence**Server**; we can only insert a link.

comments: author: Jonathan Smith
body: Confirmed (sadly) that Trello will display as a link on Confluence Server 6.6.1:

![a.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/27739i2AD9FE7B823A4E5F/image-size/large?v=v2&px=999 "a.jpg")


author: Amalia Tiropoli
body: Thanks [@Jonathan Smith](/t5/user/viewprofilepage/user-id/1254033)

Is this due to the Server?

Is there something I can do as an alternative?


author: Jonathan Smith
body: [@Amalia Tiropoli](/t5/user/viewprofilepage/user-id/1690886) I take it you are on Server.

Some macros are available in Cloud but not Server; This is the case for Trello.

Besides for placing a link to your Trello board, I have not found another work around.

* Note: I also tried an iframe *src="trello board URL"* in the HTML macro, however that still did not work. Some URL's won't display in iframe (i.e. google).

Check out the following article, they look to have a **potential work around** but the board would have to be public: <https://community.atlassian.com/t5/Confluence-questions/How-can-I-embed-a-Trello-board-in-Confluence/qaq-p/350154>


author: Jonathan Smith
body: [@Amalia Tiropoli](/t5/user/viewprofilepage/user-id/1690886) If getting Trello to work nice with Confluence Server is important to you, please vote for this enhancement :)

<https://jira.atlassian.com/browse/CONFSERVER-45779?_ga=2.133996615.874569294.1532352619-845179816.1480959432>


author: Hunter Morgan
body: I am just following up on this as it's more than a year on since it was raised, and more than 2 years since the acquisition.   

Will server clients continue to not be able to utilize confluence and trello together?


Tags: trello
Can I import a native confluence page into the same instance of confluence?
Asked by Kimberly Giere:

Can I only import to a different instance of confluence?


Answers:
author: AnnWorley
body: Hi Kimberly,

The best imports to import back into Confluence are XML backups, made from the space tools console. If the space that they are exported from still exists on the target instance, they cannot be reimported to that instance until the space they came from is gone.

Please let me know more about your use case. Maybe instead of exporting and re-importing, it would be sufficient to move the page within the instance?

Thanks,

Ann
Why is the page fold halfway up the page?
Asked by Brian Jones:

Some of the default sample content or page templates provided with confluence display the page fold halfway up the browser window forcing what is unnecessary scrolling and a very unattractive layout.

![page_fold.png](/t5/image/serverpage/image-id/27709iF803CC8A2B74CD50/image-size/large?v=v2&px=999 "page_fold.png")This is a deal breaker for any plans to use this as an enterprise solution for wiki or team collaboration.


Answers:
author: Brian Jones
body: For those that were not aware this was resolved with a bug fix patch release.


author: Emelin Ringuette
body: I'd love to know what's going on with this as well. I have new pages, old pages, seemingly randomly going into "fallback" mode and/or putting a height of 500px on the page content iframe.

At first I thought it was related to the Style macro, but it appears on pages with no macros as well.


author: Andrew Mackler
body: I noticed this as well on one of our spaces as well.


Tags: cloud

confluence-cloud
bug with MAC in Confluence
Asked by Marie-Josee Parent:

People who use a MAC with Confluence do not see all the information on our main Confluence page. A section (links) is missing, why? The person with windows are ok.

This persons use SAFARI

Thanks


Answers:
author: Tyler Brown
body: When I used a Mac I had problems using Confluence with Safari as well.

Try switching over to Chrome, that should resolve any issues they have.

comments: author: Marie-Josee Parent
body: HI Tyler

thanks for your answer

Do you know if Atlassian knows this display problem? If so, will they correct?

Thanks again


author: Tyler Brown
body: It does look like they are aware:

<https://confluence.atlassian.com/confkb/confluence-not-working-on-safari-11-938041582.html>


author: Marie-Josee Parent
body: Thanks


Tags: confluence-server

server
Can't print anymore. How can I report a bug?
Asked by Juan Carlos:

Hi,

With the new Confluence experience (Changes to the reading page view), I am now unable to print the full document, it just prints the current page. This is URGENT.

Export to PDF options are useless in my case, since I have plenty of widgets in the page, that wont be printed with that feature.

It stopped working this week. They made some changes and took a big portion of the reading space to put fixed header and footer with (non important information) always visible while you scroll your document. But the worst part is that I am unable to print.

Tried to create a bug, but it says my user does not have assign permissions.

What can I do?

Thanks


Answers:
author: Juan Carlos
body: It is working now, the same way it was working before. I did nothing to change it. So, I guess Atlassian is pushing changes to production and testing live with real cloud users. I hope they have read my comments.

Now the fixed header and footer are gone :) and the browser print works the same as before.

Thanks


author: Victor Mutambuki
body: Juan,

Have you tried to re-index your confluence or clear your cache on your browser?  

Also, see link below  
<https://mcssoftware.atlassian.net/wiki/spaces/KB/pages/528476/Printing+and+Exporting+in+Confluence>

Victor


Tags: cloud

confluence-cloud
Change a language to English
Asked by Bahman Sharzad:

It's not possible to change language.

i logon as administrator and change language to English and restart services on mt ubuntu.

it's not working.


Answers:
author: Bahman Sharzad
body: I want to change language globally, not for my profile. HOW?

comments: author: Moses Thomas
body: [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631)please read from note in my previous comment there is your answer.

best!


author: Moses Thomas
body: [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631)

You can change language globally or just for your own profile,

if you change language globally, it will affect all users, but if you change language from your user profile, this will affect only your profile, that is it will override the default language. Please see how to do it here [Change language](https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html)Changing language from user profile does not need confluence restart.

Now having stated that you have tried changing language and it doesn't work,

**Note** that your changes will only affect users if their browser does not send a language to Confluence, or if language detection is turned off by setting the confluence.browser.language.enabled property to false.

please see how to enable properties here. <https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html>

when you enable properties this should eventually fix the problem.

Best regards,


Tags: language
In "Move" page, searching for the new parent returns multiple pages of results, no way to navigate?
Asked by Stacy Smith:

In other words, while searching for a new parent page to "Move" the page to, i receive a result of "Showing 1-10 of 202 pages containing 'xyz'" but there is no way to navigate past the first page of 10 results that I can find. Is this a known bug? (Confluence 6.7, refined theme 5.1.18)


Answers:
author: Thomas Schlegel
body: [@Stacy Smith](/t5/user/viewprofilepage/user-id/1689890) I agree, the user interface is not good there.

I would do the following to find the right page:

* search the new parent page with the default Confluence search
* open the new parent page once
* go back to the page which should be moved and click move again
* use then "Recently viewed" instead of "Search" - there you find your page

comments: author: Stacy Smith
body: That's a work around, and of course that makes sense, but why say there are more pages if you cannot get to them?


author: Thomas Schlegel
body: It is a problem, underestimating that was not my intention. Just wanted to show a workaround.


author: Danyal Iqbal
body: +1 for bug.


Tags: confluence-server

server
Export page to PDF reduce the image in table
Asked by Esther Lansbergen:

Dear reader,

When we want to export the following page to PDF:

![confluence_2_1000px.PNG](/t5/image/serverpage/image-id/27690i9E8E3586EB765C6A/image-dimensions/557x127?v=v2 "confluence_2_1000px.PNG")

The result in de PDF is like:

![pdf_2_1000px.PNG](/t5/image/serverpage/image-id/27689i068788547526A416/image-dimensions/448x227?v=v2 "pdf_2_1000px.PNG")

We tried to fix this by customise the look and feel of this space with using CSS styles. But unfortunatelly, we don't get any nice PDF file.

Does anyone knows how to fix this or is this a bug?

Kind regards,

Esther


Answers:
author: Nils Bier _K15t_
body: Hi [@Esther Lansbergen](/t5/user/viewprofilepage/user-id/681612),

Can you share some more details about the cards in this table?

Are they coming from a third-party app?

Best,  
Nils

comments: author: Esther Lansbergen
body: Hi Niels,

Its just an image, no special app used to create them.

Best,  
Esther


author: Nils Bier _K15t_
body: Hi Esther,

I'm not able to reproduce a similar behavior, in my test the table looked okay.

It sometimes help if you vary the table column widths in Confluence, however transforming a table from a dynamic page into a static PDF sometimes acts a bit weird (as you only have a certain width in the PDF).

You could also try out our [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence), and use the [Scroll Tablelayout Macro](https://help.k15t.com/scroll-pdf-exporter/latest/change-the-table-format-137863417.html) to specify the table column widths in the exported PDF.

Cheers,  
Nils


author: Esther Lansbergen
body: Thanks for your time and tests and suggestion of your add-on.

May I ask which version of confluence you used for this test?

Kind regards,  
Esther


author: Nils Bier _K15t_
body: I tested on Confluence 6.9.1

Cheers,  
Nils
Cannot access Confluence through browser when Windows Firewall is on
Asked by Chris Murphy:

Hi folks,  

Running into an issue whereby Windows Firewall is blocking my users from accessing my Confluence instance available on our intranet.  

Confluence is installed on a Windows Server 2016 machine and running as a service.  
The HTTP port being used is 8453, and connector port 8090.   
When enabling the Domain Profile firewall within Windows Firewall, users can no longer access the Confluence instance in a browser (they receive timeout or connection refused errors). On the actual machine itself, Confluence is still accessible when the firewall is on.  

Ports 8453, 8090, and 8000 have been allowed through the firewall within Inbound Routes.  

I've used WinDump to track the ports being used by Confluence and can confirm that only 8453 and 8090 appear in that dump and are not properly received by the server.  

Any ideas?


Answers:
author: Zak Laughton
body: Hi Chris,

That is strange that the firewall seems to be blocking access to the application, even though the ports are open. Here are a few initial things I'd look into:

* Check the Event Viewer for any telling events or errors during the connection attempt.
* Enable firewall logs, see if any helpful messages show when trying to connect ([How to Track Firewall Activity with the Windows Firewall Log](https://www.howtogeek.com/220204/how-to-track-firewall-activity-with-the-windows-firewall-log/))

I hope this helps! Let us know if you find anything interesting.

-Zak


Tags: confluence-server

server
how to transfer data
Asked by Alisa Basyrova:

We've apparently created 2 work spaces for holycorn5 and holycorn for the same mail address, but've paid only for the account holycorn. How is it possible to transfer information from one account (holycorn5) to another (holycorn)?


Answers:
author: AnnWorley
body: Hi Alisa,

The methods for migrating from one Cloud instance to another vary depending on whether there is already content in both instances and other considerations. I opened a ticket in your name on our support portal, so a support engineer can work with you 1:1 to gather all the right information before making recommendations. You should see an email from our service desk shortly.

Thanks,

Ann
Migration
Asked by Aashish Ranjan Chaubey:

Hi,

I have my all documents(.doc) with having images are in Sharepoint, I am looking to migrate to confluence.

I need to have some idea, as I do have huge number of documents needs to be migrated.

Thanks


Answers:
author: Normann P_ Nielsen _Netic_
body: Its possible to access Sharepoint Via WebDAV (as a drive) and then with some relatively simple script loop all files and create Confluence pages with attachments.

But using *Confluence as a file-storage* is not they way it should be used, You might as well stay on Sharepoint or choose Alfresco instead.

You can also choose to "extract" the content of the .doc files an create pure Confluence pages from the text, but the content will suffer some stuff, partly depending on the extractor quality.

Anyways - after that little lecture, it could be usefull for You to use this <https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli> to support the adding to Confluence, for both of the described ways.

BR,

Normann

comments: author: Aashish Ranjan Chaubey
body: Thanks Norman for your quick suggestion.

I fully agree with your suggestion "*Confluence as a file-storage* is not they way it should be used".

I actually need my sharepoint doc files to be changed to *Confluence* friendly and upload those to *Confluence* dynamicallyfrom my LOCAL PC*.* Since I do have more than thousands of documents and want to make my**Confluence**as baseline.

I am in need of*"extracting the content of the .doc files an create pure Confluence pages"*dynamically, in my document there are images as well.

Could, you please suggest me any API so that I can write consume in .NET code and get it done. Okay if there is any tool which can make work easier.

Thanks

Aashish


author: Normann P_ Nielsen _Netic_
body: Hi - I have no knowledge of any goodways to import word files as content - my guess is that the best way could be:

word -\> html -\> Confluence

Good luck


author: Aashish Ranjan Chaubey
body: Thanks again for your quick response, I have written the script to get the HTML of my documents, and its working well.

Could you please suggest me how to push all my converted HTML documents to *confluence*with automation.

Thanks


author: Normann P_ Nielsen _Netic_
body: You can simply enable the HTML macro and apply the content within that.

Or again, look into <https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/266177968/Actions>

Action LoadFiles - Load directory and files into a page hierarchy. HTM, HTML, and text files converted to pages. All other files added as attachments.

BR,

Normann
How to delete SSO created User
Asked by Jagadeesh:

Hi,

we have created the user based on Core id. But SSO ping created duplicate user id based on Email id. we are trying to delete that duplicate one and modify existing one with mail id.

We are trying to do with below URL but it is not working.  
a. <https://id.atlassian.com/manage/close-account-se-private>

So please tell me the process to resolve this issue.

Example:

User Email address Products Options  
Ajay Mishra  
am5154@zebra.com JIRA Software, Confluence, Bitbucket (This is created by us)  
Ajay Mishra ajay.mishra@zebra.com No product access (This is created by SSO)


Answers:
author: Moses Thomas
body: [@Jagadeesh](/t5/user/viewprofilepage/user-id/1141653)I am certain that you don't have the system administrator permission( in cloud), you will need this to remove these user's , take a look at similar situation here [Delete system administrators created by addons](https://community.atlassian.com/t5/Jira-questions/Delete-system-administrators-created-by-addons/qaq-p/229727)

Best!

comments: author: Jagadeesh
body: We need delete option in Management Accounts. Present we have two potions only 1. Disable account 2. Reset Password.

But we need delete option for delete to Unnecessarily SSO crested users.


Tags: cloud

confluence-cloud
configure custom fields inside "Columns to display" section in task report macro
Asked by shruthi sj:

Hello,

I have used Task report macro and now i would like to configure custom fields inside "Columns to display" section.

Thanks


Answers:
author: Thomas Br?ker
body: You can just configure the fields mentioned below 'Columns to display' to be displayed or not. You cannot add additional fields to the task report macro.

comments: author: Genaro Calvillo
body: But, where?


Tags: developer
Use Jira gadget in Confluence, not working because new window
Asked by Nicolas_Grussenmeyer:

Hi,

I'm trying to use the Jira gadget "Tempo Worklog distribution"on a Confluence page. i was able to declare the Jira gadget feed in Confluence and when I look for macro I can see the Jira gadgets.

The problem is that when I configure this gadget I have to specify a search filter. I have to clic on "advanced search" link which opens a ++new window++ where I have to clic on the search filter I want. When I clic on the search filter it does nothing so I can't use the gadget in Confluence because I can't complete all the required fields.

Does somebody have an idea about this?![2018-07-24 08_35_42-.png](/t5/image/serverpage/image-id/27658i7F54FAED70349062/image-size/large?v=v2&px=999 "2018-07-24 08_35_42-.png")

Thanks.


Answers:
author: Susanne G?tz _Tempo_
body: Hi Nicolas,

The Worklog Distribution gadget is a Tempo gadget that can currently not be added to Confluence. The gadget can be selected in the Macros, but it is not possible to select a filter.  
We do have an improvement request for this in our backlog, but I do not yet have any information when this will be implemented.

Regards,  
Susanne G?tz  
Tempo team

comments: author: Nicolas_Grussenmeyer
body: Hi Susanne,

Thank you for your answer. I guess that if there was a search box in the Gadget setup it would work fine (as in the "use timesheet" gadget for example where the user selection is done through a search box with auto search as we type in it).

Cheers.


author: Oliver Hofmann
body: Hi,

are there any news on this topic?

I would love to use the gadget in Confluence!

Regards


Tags: gadget

jira

tempo-timesheets
How to let customers access Confluence spaces?
Asked by Enkhtaivan Ganbat:

Hello,

I've installed Questions for Confluence trial version on our Confluence but our customers can't access see/access any of the spaces including Questions for Confluence via: domain.atlassian.net/wiki/spaces. I was under the impression that not only administrator/agent users, but also our customers can access Questions for Confluence and ask/answer questions..


Answers:
author: Fabienne Gerhard
body: Hi [@Enkhtaivan Ganbat](/t5/user/viewprofilepage/user-id/1173589),

think you're working with anonymous access? Means you gave access for anonymous users - did you give access for spaces too?  
Have a look on point [Granting public access to a space](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html).

I don't think that Questions for Confluence for anonymous users does not work yet - have a look on this ticket [CONFCLOUD-51768](https://jira.atlassian.com/browse/CONFCLOUD-51768) and give it a vote. (Works fine for Server version by the way....)

Hope I could help!

comments: author: Enkhtaivan Ganbat
body: No, I'm not talking about anonymous users. I want our customers (users who can login and create requests on jira service desk) to be able to access the Questions for Confluence space on our Confluence cloud instance.. below is the screenshot of the error when I try to access domain.atlassian.net/wiki/spaces while logged in as a customer, not agent/administrator.

![QC error.png](https://community.atlassian.com/t5/image/serverpage/image-id/27667i77D6659E8E840F40/image-size/large?v=v2&px=999 "QC error.png")


author: Fabienne Gerhard
body: Which group do the costumers belong to? Did you give at least view permission for this space for the group they belong to? (talking about the costumers)

According to your Screenshot it looks like you are somewhere where the group doesn't have even view rights.

What are the settings for Questions for Confluence? Have a look to this [description](https://confluence.atlassian.com/questions/permissions-407724476.html).


Tags: cloud

confluence-cloud
install Confluence error
Asked by ? ??:

Hello,I use mysql,and error msg is like that:

### Cause {#toc-hId-1624468932}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

my site is:

<http://devopt.thethinking.cc:8090/bootstrap/selectsetupstep.action>


Answers:
author: ? ??
body: at last,i removed it, and reinstall age. it is work.