youngmon/atlassian-qna huggingface dataset:
Why is the 'download' link not available for a Trello user but for others?
Asked by Jackie Brown:

I created a Trello board for a client, added some documents (PDFs, JPEGs, etc.). She doesn't have the option to download the documents. See screenshot attached. What could be the cause of that? Maybe her IT group is blocking Amazon servers?![image001.png](/t5/image/serverpage/image-id/849iA7F9AE33DEFD1B14/image-size/large?v=v2&px=999 "image001.png")


Answers:
author: Torben_trello
body: Different browsers handle that link differently depending on their version, the kind of file, and local settings about how to handle those files---when the browser allows for it, the 'Open in new tab' button will change to a 'Download' button.

However, if you right-click on the "open in a new tab" link, you should see the option to download the file or save it. That will allow you to save the attachment locally.

comments: author: Jackie Brown
body: Thank you Torben!


author: Janel Kane
body: I am having the same issue. Last week I could download from a card, now I have only the open in a new tab arrow in a square icon. I tried right clicking this and have the option to save the link- not download the content. This does not work for me. this is a major pain in the backside as we use trello to collect and assemble many pieces that I need to download to use. I don't want to have to open 20 attachments before I can save them, especially since three of them are from for a program that my computer does not have, I will not be able to open to save it. This is very disappointing.


author: Daniel Eads
body: Hey all,

At this point you'll need to right-click on the preview or "open in new tab" links and [use the download option from your browser](https://community.atlassian.com/t5/Trello-articles/Download-attachments-from-Trello-cards/ba-p/904808).

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/33787i8301F8F638983FD4/image-dimensions/322x222?v=v2 "image.png")

Cheers,  
Daniel
Capacity planning in trello?
Asked by Keith Lopez:

How do i plan team member's work capacity in trello, like the way i did in Version One (screenshot of capacity planning in version one attached).

![team_member_capacity_planning_version_one.JPG](/t5/image/serverpage/image-id/848iC81E6ACC088998D1/image-size/large?v=v2&px=999 "team_member_capacity_planning_version_one.JPG")


Answers:
author: Torben_trello
body: Hey Keith, we don't offer capacity planning as one of Trello's features, we're aware of a few third-party apps that will add reporting capabilities to Trello, which may help you with this as well...

Check out them out here, to see if they are helpful with your workflow:

* [Ganttify](https://gantt-chart.com/)
* [Reports for Trello](https://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/)
Board Member - List Member
Asked by MrPresent:

Hello!

It is possible to invite a trello user (external programmer, who work for us) just to a list without watching to hole board?


Answers:
author: Torben_trello
body: Currently, Trello doesn't support per-card or per-list permissions---once someone has access to a board, they'll be able to see all cards on it. For now, we suggest creating separate boards for different permissions levels.
Can my cards in Trello automatically be sorted by date?
Asked by Elise:

I'd like to have the card with the soonest expiry date automatically on top of the list and the card with the latest exp.date at the bottom, etc.


Answers:
author: Torben_trello
body: While this is not a native feature, if you are using Chrome - check out this 3rd party extension that can sort the cards for you: <https://chrome.google.com/webstore/detail/ultimello-the-features-pa/hahbfgjfimnmogoinnenhheepfcphnmm>

comments: author: Jill Osborne
body: This is needed in the iOS app too!
Building a Trello Powerup.. I have questions.
Asked by Chris Morrissey:

I have a specific need and I have been searching the internet far and wide for soultions.. Nothing. So I may build it myself, but I have questions..

If I develop the power-up...

#1. Does it belong to me?

#2. Do I have to share it?

#3. If I share it, can it be available for a fee?

#4. Is there anything I need to know? (fees, royalties, additional costs, etc)

I appreciate any legitimate feedback you can provide.


Answers:
author: Oscar Triscon
body: I'm not a Trello employee or a lawyer, so this only reflects my understanding, and my own experience developing a Power-Up for Trello:

#1. Does it belong to me?

Yes. You need to sign a Trello Joint Development Agreement (you do this online). This agreement specifies that each party keeps ownership of the code they have developed (no transfer of ownership).

#2. Do I have to share it?

No. You can deploy it only on your team(s) if you wish.

#3. If I share it, can it be available for a fee?

Yes. Currently, there's no "Power-Up Store", so it's up to you to create/integrate your own billing/payment system.

#4. Is there anything I need to know? (fees, royalties, additional costs, etc)

In my experience, Trello doesn't impose any additional fees or costs, but it requires the Power-Up to adhere to certain guidelines: <https://developers.trello.com/power-ups/guidelines>

comments: author: Chris Morrissey
body: Great info.. Thank you Oscar..
Is there a bird's eye view of the tasks assigned to me?
Asked by Michael Kim:

We use cards for each individual company we service. Instead of having to click into each card to see what's coming up in the calendar, is there a dashboard that shows a list of just MY cards and action items?

JIRA's list board is a good example of what I'm talking about.

If this is unavailable, is it on the roadmap? If not, what's the process for a feature request?


Answers:
author: Torben_trello
body: Yes, we do have the the My Cards Page at <https://trello.com/your/cards>.

On that page you can sort all the cards that you are a member of (assigned to you) either by board or by due date.

comments: author: Michael Kim
body: nice nice!

thank you for the quick reply!!
How can I see all the features I have created from the web version to the app version
Asked by Dan kubitski:

I have used the pirates card aging feature, and also attached some stickers to the cards. Yet when I switch to the app version, and sync, these features are not showing up. Any suggestions as to why? ALso, is it me, or does the app version have less features to apply than the web version. Thanks


Answers:
author: Torben_trello
body: Most of the Power-Ups are currently not available within the mobile apps. As we work to bring our mobile apps into parity with the web app, we'll work on this eventually.

You can always use trello.com on your mobile device to see the full web version - we do support most mobile browsers.
Is is possible to reorganise a automatically by Due Date?
Asked by Christophe Mallet:

I spend a lot of time manually dragging and dropping items in the list to get a proper display of the Due Date order... isn't there anyways to do it automatically?

Cheers,

C


Answers:
author: Torben_trello
body: This browser extension for Chrome will help with that: <https://chrome.google.com/webstore/detail/ultimello-the-features-pa/hahbfgjfimnmogoinnenhheepfcphnmm>

comments: author: Christophe Mallet
body: Perfect! You just saved me quite a lot of time!

Cheers!
About Trello with Slack
Asked by ????:

I have a question.

Please teach me how to set?planned start?and ?planned end?on slack ?

like trello command.


Answers:
author: Torben_trello
body: Right now, you can only set a due date from Trello via the command - Maybe that helps:

```
/trello set-due today
```

You can find out more about the Slack app here: <http://help.trello.com/article/1049-slack-app>
Is it possible to change the display dimensions of Lists and Cards?
Asked by chaz lasca:

Hello,

I would like to be able to display a large number of Lists across the screen at once without having to use the horizontal scroll bar. Is there a way to adjust dimensions as with Excel cells? The data entries consist of relatively few characters.

Thanks!


Answers:
author: Torben_trello
body: Right now, the width is fixed. If your lists are not very long and you would like to keep them all visible, you may want to consider using a grid view which can be accomplished with a 3rd party extension: <https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc>

comments: author: chaz lasca
body: Thanks for the quick and detailed reply- I am testing out the extension.

Rgds,

Chaz
Can't delete a recurring Trello task?
Asked by Carlyn Peterson:

I have a weekly recurring task that I no longer need. I have completed the due date, removed the repeat function, archived, AND deleted it... but it keeps coming back each week. How can I get rid of it??


Answers:
author: Torben_trello
body: Sounds like you might be deleting/archiving the repeated card rather than the original.

If you just wish to stop a certain card from repeating, open any of the repeated cards, and scrolling down to the Activity. You'll see a line that says something like "Carlyn copied this card from *name of original card*". Click on the name of the original card to open it. From there you should be able to stop the repeat or delete the card entirely.

comments: author: Regina Brunz
body: Thank you!!!!


author: Martin Frey
body: Thank you so much, you just released my "pain" too ;-)


author: Luyin
body: Hi, piggy-backing on this question. The delete button doesn't work for me, and it's not the repeated card but the original. I click the button and then simply nothing happens except that the "Save" button is greyed out; it looks like it's trying to perform the action but gets stuck or something. Please help, I've had a bunch of repetitions I don't need at all anymore, and I can't get rid of them.
Can I prevent cards from being move outside of the team boards?
Asked by Tanner Babcock:

I would like to prevent cards from being moved to boards that are outside of a team's boards.

However i would like to allow cards to be moved into the team's boards from boards outside of the team.

Is this possible?

Thanks


Answers:
author: sg
body: Hey Tanner,

Only board admins can move the board outside of the team, so to prevent it, I would make sure your admin permissions are assigned to the correct user, either yourself, or the team admin.

I hope that helps!

Steven  
Trello Support

comments: author: Tanner Babcock
body: Sorry, but my question was about moving cards to boards outside the team, not moving boards.

I had a user move a large amout of cards to a board that is not part of the team.

Thanks!


Tags: card

move
Trello Power Up Development - Custom Fields
Asked by Joshua Duxbury:

Hello,

I've recently noticed that there is a power up called Custom Fields and after reading the Trello client library documentation I can't see how to produce an input box like the one demonstrated in the custom fields power up.

I have also made a stack overflow post going into more detail

<http://stackoverflow.com/questions/43684816/trello-power-up-development-custom-fields>

Quick Summary

Adding an input field to a Trello card and storing the input data in data storage so all Trello users can see this.


Answers:
author: Soumyadeep Mandal
body: Hi [@Joshua Duxbury](/t5/user/viewprofilepage/user-id/1128019) ,

Visit below link and follow the steps it will help you!

<https://help.trello.com/article/1067-using-the-custom-fields-power-up>


Tags: custom-field
Trello boards webview freezes or lags sometimes
Asked by Jun Goh:

Hi,

I really like Trello and I have been using it for a few years now.   
However, since about a few weeks ago, I have been experiencing frozen or lagging when I try to add a new card. I wonder if it is because I have too many things on the page. I have 30 lists and every list has about 10 cards.  
I haven't tried archiving yet. It would be great if there is a fix for this.   
I am curious to know what the load limit is?

thank you!  

Jun


Answers:
author: Torben_trello
body: We recommend keeping it around or under 500 unarchived cards per board, as numbers higher than that can slow down the board's performance. See if archiving or moving cards to a different board helps.

comments: author: Nikka Turangan
body: Do you have any plans of increasing this limit? I have large boards that I would prefer to not split into two or three.
Trello Webhook at organization create level with board
Asked by James Pants:

The company I work for has a requirement to keep all Trello boards private. As we have hundreds of boards running, created by hundreds of users, occasionally these get made public.

My task is to create a webhook at the organization level which will notify admins when a board is made public.

As far as I can tell, the webhook API required an board ID for everything. Does anybody know of a way to receive a webhook event, say, when a new board is created? Then can set up another hook for that specific board.

Thanks


Answers:
author: Oscar Triscon
body: Webhooks can monitor not just boards but also users and organizations (and perhaps other models). Just pass the organization id as idModel when registering the webhook.

comments: author: James Pants
body: ah, nice! good to know. thanks


Tags: webhook
can you change the order that members appear on a card ??
Asked by Charles Mann:

in other words - the first person listed has the task primarily and others secondarily.

when I add members to a card they always appear in the same order


Answers:
author: Torben_trello
body: Hey Charles,

right now, the members on a card can not be rearranged. I personally would recommend using a label in addition to the card memberships to indicate the resposibilty or ownership of this card.
Where is the Google Auth Log In?
Asked by Albert ten Oever:

I have always used Google Auth to login to Trello. Today I noticed that the option of logging in with your Google account is not visible anymore on the (new) Trello Log In screen (with the dog on the right). In the form I get now, my only option is to enter a username or email address (using Trello credentials instead of Google Auth).

Have I missed something?


Answers:
author: Torben_trello
body: Once you type the Google email address that is registered in your Trello account in our new form, the option to log in with Google will appear.


Tags: login
Consolidated to do list (checklist)?
Asked by Oliver Mauss:

Is there a way to get all to do list(checklists) onto one page? I have just spent 1 day organising my various cards split about 50 to dos across various cards. BUt I need a consolidated list of all todos. Any ideas?


Answers:
author: Mike
body: Hi Oliver,

There isn't, I'm sorry! You can use the My Cards page (<https://trello.com/my/cards>) to consolidate *cards* that you're assigned to all on one page, but that doesn't work by checklists. Perhaps this would still work for you, and show you the grouping of tasks that you need to do.

You can also easily convert a checklist into a group of cards if that was something you think might work for your workflow: <http://help.trello.com/article/737-adding-checklists-to-cards>

Keep in mind that the My Cards page will only show you cards that you're a member of, so you'd also need to join those cards in order to use that.
Trello Click to Call
Asked by Rob S:

Looking for a click to call add on that will allow me to click on a phone number directly on a trello card, and ring my phone.

Will the google hangouts add on do this?


Answers:
author: sg
body: Hey Rob,

I would use Markdown to create a link from the phone number.

You can use the 'tel:5555555555' url format.

So your syntax is \[Contact Name\](tel:5555555555)  

That will make the number into a link!

Steven  
Trello Support

comments: author: Bilgehan Yilmaz
body: It works in description field. But i need use this in Custom Field add-on.  

Mail is clickable, but phone number is not :/

![Screen Shot 2018-10-24 at 17.23.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/35836iC5995BB102C083E8/image-size/large?v=v2&px=999 "Screen Shot 2018-10-24 at 17.23.37.png")


author: Travis Austin
body: Same problem here my friend! Email works fine but you can't get it to work for phone numbers :(


author: Gerrit Jessen
body: This is very anoying, that it is not working.
Is it possible to turn a card into a board?
Asked by Tia Celentano:

We have a card and we'd like to turn it into a board. Is that possible?


Answers:
author: Oscar Triscon
body: Depends on what you mean exactly with "turn a card into a board". Do you mean: when a card is created, automatically create a board with the same name? Or, have a card be a link to a board?

comments: author: Tia Celentano
body: When I create a card under a board and then realize the card showed probably be its own board and no longer a card. I get that if this was possible to do, there might be some changes one would have to make before converting the card to a board, as the card may have a lot of info on it. With that being said, it would be cool if there was a way to make the card a board and then it gave you options on which part of the card you wanted to make a board from (by part, i mean which text you'd want to use as the Boards name) and then it would take that card and make it a card to the new board you just created from it. I'm guessing it's not possible at the moment, but maybe in the future. Hope my explanation wasn't confusing, but thanks for responding!


author: Oscar Triscon
body: No, it's not confusing. This is not something supported natively in Trello, but you may have some luck looking for 3rd-party automation tools that can help you with that: <https://trello.com/integrations>


author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Doesn't seem like this is available. But this is a great idea to submit for a feature request:

<http://help.trello.com/article/724-submitting-feature-requests-for-trello>

comments: author: Tia Celentano
body: Thank you so much for your quick reply and for suggesting to submit for a future request and providing me with a link to do so!
Confused about Business Class
Asked by Jonathan Schmidt:

I'm confused about how business class pricing works. I understand that it applies to everyone on a given team. What I don't understand is what features are available to those team members when they are also a part of another team. Perhaps it would help if I illustrate our scenario.

I am a partner at a law firm. I envision using Trello to track all of my clients. Hence, I have created a "Team Schmidt" team in Trello. I have added my paralegal so far and will likely add my assistant. I have determined that the best way to set up Trello for me is to have one board for each client. Currently, I have created 29 boards that I imported from the soon-to-be-defunct Wunderlist. I have more than 29 clients, actually, but because I didn't have any tasks in Wunderlist for those other clients, I didn't set anything up for them in Trello yet. I'm guessing I have 50 clients at this time.

What I'm trying to envision is how this might work for my entire firm. I could probably convince everyone that $120/user/year is worthwhile. I also envision that we would want firm-level boards.

What I don't want to see is clients for any other attorneys. We have 9 attorneys and I have no idea how many clients we have as a firm. But, I can imagine that it would be unwieldy for us to have one firm-level team with all of our clients on one team. So, what I'm thinking we would need to be able to do is set up one team for each attorney with his/her staff as team members. But, we would also need to have a firm-level team with everyone added.

So, does it matter which team we purchase the Business Class subscription for? If we purchase a "Team Schmidt" subscription, would we have all the same features on the firm-level team? If we purchase a firm-level subscription, would we have all the same features on the "Team Schmidt" team? How do other businesses handle this when there are company-level teams, but also department-level teams?

Any help is appreciated!


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Business class is licensed to the "Team" on a user/month basis.

Trello Business Class costs $12.50 per team member per month, or $119.99 per team member per year. The entire team has to be upgraded---it's not possible to have partial Business Class.

<http://help.trello.com/article/831-trello-business-class-vs-trello-gold>


Tags: cost

licence
How does Business Class pricing work?
Asked by Jonathan Schmidt:

When I upgrade a team to Business Class, how does that affect the user's available features on other teams? I want to create a team for me and my staff, but I could also see the entire firm setting up a team as well. Does that mean we have to pay twice for Business Class for each of the two teams even though the members overlap?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: This may clarify:

<http://help.trello.com/article/831-trello-business-class-vs-trello-gold>

Gold is for single users.

Buisness Class is for the whole team.

Enterprise is per user for whole teams. (1500 teams but only 200 users. You would only pay for 200 users).

comments: author: Jonathan Schmidt
body: Thank you, @Stephen Sifers.

It somewhat makes sense. Here's the dilemma I have.

I work at a law firm. Based on my understanding of Trello and how I'm thinking it should be used, each attorney should have his or her own Team. For my team, I would have a separate board for each of my clients. I have no need to see the other attorneys' client information and they should have no reason to see mine. If we included all clients in one big firm list, it would be too unwieldy with so many boards. So, in a way, I'm thinking an attorney's team would equate perhaps to department-level teams (Sales, Marketing, IT, etc.) in a bigger business.

I feel that for my team, I need the flexibility of having some of the business class features including, at a minimum: Unlimited power-ups, Collections, and Admin Controls (so I can see my staff's information).

The problem is that there will also be firm-level information that should be shared across all attorneys. There, unlimited power-ups, collections, priority support, and admin controls would be important.

If I'm reading all of the information correctly, we would have to have 2 Business Class subscriptions for each attorney---one for the attorney's team and one for the firm---in order to have those features available at both levels. Is that correct? That doesn't really seem right or that it should be that way. Perhaps I'm thinking about it the wrong way?

Thank you,

Jonathan


author: Oscar Triscon
body: Hi Jonathan,

Have you contacted Trello about this? support@trello.com are extremely responsive and helpful.


author: Mark Reeves
body: I have the same question. I used teams as a way of separating departments within my small 7 person business. I ended up with 12 teams composed of different employees from my 7 person company. If 7 employees are on team1, 6 are on team2 and 5 are on team3, does this mean I have to pay for (7+6+5) 18 pro memberships?


Tags: cost

licence
Can't find task detail from task report
Asked by Jacob:

In short: I can't find the full task details in a meeting note even though it shows in the task report overview.

In full: I have a task report overview macro for all tasks created in the meeting notes, which are subpages. The macro shows tasks I can't find in the specific meeting notes, even though I clicked the direct link to that meeting note.

Please help.


Answers:
author: Fadoua
body: [@Jacob](/t5/user/viewprofilepage/user-id/1485614)

Are you still having the problem in Confluence?

Best,

Fadoua


Tags: cloud

confluence-cloud