youngmon/atlassian-qna huggingface dataset:
Business Class Subscription
Asked by Megan Uzdanovics:

I know if you have more than 10 boards you have to upgrade to business class. My question is do all the people who have access to my workspace and use those boards (for training) also have to pay for the subscription?


Answers:
author: reidt
body: Welcome Megan!  

It would depend if they need access to multiple boards or not, if everyone is confined to their own boards they wont be considered billable members.  

The [website](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) states it like this.  
*Any Workspace guest that is on more than one board within the Workspace is considered a multi-board guest and is billed at the same rate as business class Workspace members.*I hope this answers your question.


author: Michael Pryor
body: There are ways to give people access to the content in a read-only way as well without adding them to your workspace: <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>
Make Due Date default to TODAY instead of last chosen date?
Asked by Jennifer Newsom:

Is there any way to force the default Due Date (when first assigning the date) to show Today's date and not the last date used with the last card you created? I frequently seem to click on the following Tuesday for example, not realizing that is a Tuesday three years from now instead of tomorrow.

Sorry if this was posted elsewhere, I did look!


Answers:
author: Lara
body: Hi Jennifer,

Thanks for reaching out!

I'm afraid there isn't a way to force the default due date in the date picker. Right now, the due date is "sticky", in that, the last due date you set on a card is prefilled for the next instance you set a due date on a card.

That said, I do understand that this can seem a little strange as you're setting a new due date on a *different* card, and I've passed your feedback onto the product team!

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
"Exporting via excel" option is gone?
Asked by Administrativo:

I usually used to export the info from my board via excel usgint the menu-\>print and export, however, it is gone. Does someone know why?


Answers:
author: reidt
body: Hey,

The option is still there (Menu\>More\>Print and Export), it's not marked as Excel though, its marked as CSV and it is only available to users with business plans. This being said you can export it as JSON, copy the text it gives you and run it through [www.convertcsv.com/json-to-csv.htm](http://www.convertcsv.com/json-to-csv.htm) or some other program of the like to export your file to Excel.

Good luck!


author: Michael Pryor
body: This should help:

<https://help.trello.com/article/747-exporting-data-from-trello-1>
I need help!
Asked by Caroline Gomez:

i need help i cant login to my account!  
All my work is here, or the email is: gomezcaroline@outlook.com.br  
the problem is that this email was deleted and i forgot to switch to a new email agr i can't log into my board! I need help fast.


Answers:
author: G subramanyam
body: Hi [@Caroline Gomez](/t5/user/viewprofilepage/user-id/4482587) welcome to the Atlassian community.

Sorry to hear about your current situation. There are few unanswered questions from your query.

1) The email address you refereed to as deleted: Is it corporate or personal ID?

2) If corporate ID that is deleted, then you must have left the organization and you can't pick up corporate data for your personal use.

2.a) If that is your personal email address that got deleted, then please check Trello in your mobile. If it still exists, then you may copy/ transfer the board to another secured place. Alternatively, please reach out to [Trello support care](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/) if they have specific steps / documentation.

comments: author: Caroline Gomez
body: The e-mail was personal, I didn't access trello by mobile, only by computer. the email was actually deleted there is no way to recover because I got in contact with microsoft and that's what they reported to me. I really needed this to be resolved until today because all my work is there. and I can't access anymore


author: Caroline Gomez
body: The trello team even answered me. i tried contacting on instagram and by email several times and with no response. support needs to improve


author: Michael Pryor
body: We do offer one business day support for Business Class customers.

In your situation though I don't think there is anything out policies would allow us to do to help you. The only info we have to verify you are your email and password. If you forget your password we can send you an email. If you lose access to both, we can't do much. Otherwise it would be trivial for someone to take over another person's account - ultimately the only way we CAN verify you if via your email and password.


Tags: account

login
how to write a explorer shortcut link in the description?
Asked by GILLET:

hello,

I see that website links are taken into account in the description of cards. Unfortunately there is apparently no shortcut for explorer in windows , which would prevent from copying/paste a link to a new explorer window each time: is there another possibility?


Answers:
author: David Bakkers
body: Hello [@GILLET](/t5/user/viewprofilepage/user-id/4481929)

Trello markdown does support the use of [file URIs](https://en.wikipedia.org/wiki/File_URI_scheme), so you can link to files that are local or on a remote server, like this:

```
Card Description with markdown [This is a file](file://C:/Users/sunnyape/Desktop/foo.txt)
```

But, when you click the link, you'll still see a pop-out window asking you to paste that URL into a new window / tab to open the file:

![Annotation 2021-07-21 183014.png](https://community.atlassian.com/t5/image/serverpage/image-id/152164i7CC89C22DCF4075E/image-size/large?v=v2&px=999 "Annotation 2021-07-21 183014.png")

To work around this, host your files on a system like Dropbox, Google Drive, SharePoint etc to store your files that can supply a HTTP or HTTPS type URL links.

Refer to the [*Why can't I open file:// links?*](https://help.trello.com/article/1040-why-cant-i-open-file-links) article in the Using Trello pages for more information on this topic.


Tags: shortcut
Exporting Card Activity
Asked by Wikus Erasmus:

Can you Export the content inside of a Card that's sitting on the Board into CSV or plain text format?


Answers:
author: Dan Ivory
body: Hi [@Wikus Erasmus](/t5/user/viewprofilepage/user-id/4481851)

Our Power-Up [Board Export](https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export) might be what you need. You can export the comments to Excel (they will be on a new tab for each card), or PDF, CSV, png. From there you could copy and paste them to your client?

Like this (using the Excel export)

![Screenshot 2021-07-20 at 15.29.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/152069i0CDDAA1602F3961C/image-size/large?v=v2&px=999 "Screenshot 2021-07-20 at 15.29.36.png")

Hope that helps, let me know if you have questions,

Dan

comments: author: Wikus Erasmus
body: Thanks Dan!


author: Daniel Dixon
body: ? Hey there

If you're exporting your data out of Trello in order to copy-paste it into a client file, you may want to try our new Power-Up, [Export \& Sync](https://trello.com/power-ups/5891fb0117c18b42e2dfd7bb/export-sync-trello-to-google-sheets).

It will export your Trello board directly to Google Sheets - this can be used by your client to monitor progress without you having to get your data out manually and copy it.

Plus, after you export your Trello data, your Google Sheet will update automatically whenever a card is added or changed in your board. This way, your client will always have the most up-to-date information!


author: Felix
body: You can get a card's data in JSON format by appending .json to the url. For example:

<https://trello.com/c/YHrOQKHT/102-card-title>**.json**

comments: author: Wikus Erasmus
body: Thanks but I realised my quetsions was not specific enough. Your answer is correct and thanks. I just didn't know what todo with the .json format haha  
Much appreciated the fast response [@Felix](/t5/user/viewprofilepage/user-id/853253)   

I've changed the quetsion now....


author: Iain Dooley
body: [@Wikus Erasmus](/t5/user/viewprofilepage/user-id/4481851) even from your edited question, Felix's answer still seems to be the correct one. Are you able to elaborate further what you're looking for?


author: Wikus Erasmus
body: I'm looking to have the content that I typed in (almost like a timeline of what note did I enter when etc...) but inn plain text so I can copy it to my client file.


author: Iain Dooley
body: [@Wikus Erasmus](/t5/user/viewprofilepage/user-id/4481851) so you want a plain text export of all the comments you added to a card?


author: Wikus Erasmus
body: yes 100%. Sorry for the lack of clarity.  
Is that possible directly or even perhaps a convertion option from a json file to plain text for the purpose of copy/paste to my client files?


Tags: export
Unable to upload profile picture
Asked by Juraj Kru?el?k:

Hi guys,   

I am unable to upload profile pic in my Trello account. I tried on desktop as well as in the app on smartphone.   

Can you help me please?  

Thanks


Answers:
author: Ryan
body: Hi Juraj,

You're probably using an Atlassian account to access Trello, so you can adjust this in your Atlassian account profile here: <https://id.atlassian.com/manage-profile/profile-and-visibility>

If you run into any problems uploading the image, let us know the error you see and we can take another look!

Thanks,  
Ryan

comments: author: Juraj Kru?el?k
body: Yep, it worked. Thanks for ur help :)


Tags: image

profile
Changing the name of a custom field drop-down list item
Asked by ????? ??????:

I used a translator  
In some cases, I need to rename an element of the drop-down list of custom fields. I didn't find a specific API method for my goal. There is an idea to first delete an element, and then add a new one, but I don't want to make unnecessary movements. Maybe there is still an API method that allows you to rename a drop-down list item?


Answers:
author: milynnus
body: * [@????? ??????](/t5/user/viewprofilepage/user-id/4481546)

I wrote this to change the option list via code. I have not tried remaining but I am able to change the colour so it might be able to 'rename'.  
[@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) change of colour can be done with code.   
<https://trello.com/c/iw8Hc4cF>

comments: author: David Bakkers
body: Thanks [@milynnus](/t5/user/viewprofilepage/user-id/3947182)

I just tested it and you're right, you can set the option's color via the REST API when you create that option:

```
"value": {
    "text": "Green option"
},
"color": "green"
```

I've removed that from my answer.


author: Iain Dooley
body: [@????? ??????](/t5/user/viewprofilepage/user-id/4481546) you can't rename custom field list items, what is it you're trying to achieve though? There might be another way to do it.


author: David Bakkers
body: Hello [@????? ??????](/t5/user/viewprofilepage/user-id/4481546)

Sorry, but the Trello REST API currently only allows the options of a custom field to be looked up, deleted or added, but not renamed. Renaming the options or changing their order can only be done via the web GUI.

If you do want to use the REST API to rename a single option in a dropdown list, you have to essentially tear down the existing options and then rebuild them, like this:

1. Using the REST API, [GET all the options](https://developer.atlassian.com/cloud/trello/rest/api-group-customfields/#api-customfields-id-options-get) from the dropdown list as an array
2. In your code, remove the option element from the array and replace it with the new option element.
3. Using the REST API, sequentially [DELETE all the existing options](https://developer.atlassian.com/cloud/trello/rest/api-group-customfields/#api-customfields-id-options-idcustomfieldoption-delete) from the dropdown list.
4. Using the REST API, sequentially [POST all the new options](https://developer.atlassian.com/cloud/trello/rest/api-group-customfields/#api-customfields-id-options-post) to the dropdown list from your array.

comments: author: milynnus
body: [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730)

Agree. I checked my code, adding colour via code is when you add a new option.

[@????? ??????](/t5/user/viewprofilepage/user-id/4481546) please note.


Tags: custom-field
managing multiple client boards
Asked by KOHESION:

Hi, graphic designer here. Can anyone help? Is there a way (other than Unito) to have all my clients boards cards (they can't see each others boards) visible on my main job management board? Reason being, I don't want to have to bounce between all my client boards.


Answers:
author: Robin Warren _Blue Cat Reports_
body: [@KOHESION](/t5/user/viewprofilepage/user-id/4264061) Hi! I don't know any other way of mirroring the cards into a single board but you could also look at creating a Blue Cat Report which pulled Cards from all the different Boards.

Blue Cat is here <https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat>

You can create reports or lists of Cards from multipel Boards. You can filter by list/label/due-date/etc. so may be able to create yourself the sort of high level view you want :)


author: milynnus
body: [@KOHESION](/t5/user/viewprofilepage/user-id/4264061)

The most basic solution would be to send the report variable to a card description then you can schedule it via calendar to run daily.


author: Iain Dooley
body: [@KOHESION](/t5/user/viewprofilepage/user-id/4264061) yep you can just automate it on a case-by-case basis with the API. There are a few different ways to do it. I use my own product BenkoBoard which centralises cards I'm added to in conjunction with a script that periodically loops through all the "todo" lists and creates a single card in my board with linked checklist items that I can use to pick what I will work on next for each client. As I do, a linked copy arrives in my board, and when I'm done with it, a label triggers the card to move to the relevant list in the client board.

That way I can easily know what to chat about with the client when I catch up with them, and don't need to let all that client work clutter up my personal board all the time. I can then also see the personal boards of others on my team to see their individual workload across all boards.

comments: author: KOHESION
body: Thanks Iain! I admit, your solution sounds a little tricky for me...How would I implicate such a process myself, can you assist?

How much is your BenkoBoard product?

Thanks,

Dani


author: Iain Dooley
body: [@KOHESION](/t5/user/viewprofilepage/user-id/4264061) hey yep I do this for my clients. I have a basic "project based business" system that I deploy, but the devil is often in the detail. Each person has peculiar ways they want things set up so while I can get a relatively simple version deployed quickly and cheaply the process of building out a system that is "just right" usually takes a while longer. Feel free to email team@benkoworks.com to discuss further.


Tags: board

workflow
Enabling Butler rules automatically on copied board/managing globally
Asked by Hannah:

Hi there! I have a couple of Butler questions:  

1. When copying a board from a template that has Butler rules enabled, is there a way to enable the Butler rules on the copied board by default? Card/board buttons stay enabled on the copied board, but not rules for some reason?  

2. Is there a way to globally turn on/off Butler rules?   

Thanks!


Answers:
author: Iain Dooley
body: [@Bri](/t5/user/viewprofilepage/user-id/4160330) you can't automatically enable Butler rules on boards you create, but you can have a command library that allows you to easily add a bunch of commands which you can then enable.

AFAIK there is no global command management.

comments: author: Hannah
body: Ok, thanks!


author: Iain Dooley
body: [@Bri](/t5/user/viewprofilepage/user-id/4160330) incidentally if you have some functionality that you need to roll out globally and/or for a group of boards (and be able to add and remove boards from those groupings) our BenkoBot platform does that:

<http://www.benkobot.com/>

But it's not a "no code" platform, and it's not built into Trello. Still, if there are some things you can't do with Butler we can build those for you in BenkoBot and you can use both together.
Dated checklist items
Asked by Judith Heywood:

Is there any way to be more specific in the date set on checklist items - eg a day AND time?

Also, is there any way to change the calendar power up so that checklist items no longer show they are checked off as done (they currently appear as struck out)


Answers:
author: David Bakkers
body: Hello [@Judith Heywood](/t5/user/viewprofilepage/user-id/1190848)

For checklist items you can only specify a date, not a time as well. They are considered to be tasks that are too granular to be time specific.

With regards the calendar, it displays all the cards that are visible on the board, so you could add an automation rule that, when a card was marked as complete, it was archived or moved to a list that was archived, but the card would also no longer appear on the board either, which I doubt is what you had in mind.

comments: author: Ton Bode
body: When I use the Trello-app on my mobile phone I can add and change the time of a checklist-item. These checklist-items appear in my Calendar on the specified time. But it seams that there is no way to change the time in the browser-interface. Is'nt that odd?
Slack powerup does not allow reminders to be sent to a private channel
Asked by Krishna Upadhyayula:

The "Remind channel about this card" option under the Slack power up does not show the channel I want as one of the listed options. I suspect this is because the channel is private in Slack. Does Trello support reminders being sent to a private channel? A workaround could be to send individual reminds to all the people in the channel but this seems burdensome. Anything I can do to achieve the functionality I want?


Answers:
author: Alex W
body: Hi Krishna,

In order to have the private channel appear in your drop down in the Slack power-up, first you need to [@Trello](/t5/user/viewprofilepage/user-id/3183622) in your private channel.

Once you do that, you'll be able to select the private channel.

If after doing this you're still having issues, feel free to raise a ticket with Trello Support [here](https://trello.com/contact#/).

Thanks,  
Alex

comments: author: Krishna Upadhyayula
body: Hi Alex!

I have already invited Trello into the slack channel when I raised this concern! So I'm still unable to locate the channel I wanted. Does it matter that I made a test channel and am the only member in the channel apart from Trello for the moment? I want to use Trello for my team but wanted to test out all the functionalities beforehand hence the test channel.

I've raised a ticket but hopefully you can give me some advice as well!

Thank you,

Krishna


Tags: slack
Please help. Some of my boards got closed and I cannot reopen - it says I have too many.
Asked by Carey Harlan:

I did something to try to separate my workspaces, and now a few of my boards are missing and I can't find them. One finally showed up in a search after I tried several times, but it says it is closed and cannot reopen because there is now no available space under that workspace. I don't understand. I need my boards back. Please help!!!!!


Answers:
author: Iain Dooley
body: [@Carey Harlan](/t5/user/viewprofilepage/user-id/4480840) you can reopen a closed board:

<https://help.trello.com/article/781-reopening-a-closed-board>

but you may need to move some of your boards to a different workspace or upgrade to Business Class.


author: David Bakkers
body: Hello [@Carey Harlan](/t5/user/viewprofilepage/user-id/4480840)

If you're on the Free plan, [you can't have more than 10 boards](https://help.trello.com/article/1237-why-cant-i-create-a-board), irrespective of how many workspaces you have.

Refer to this question [*'Limited number of boards'*](https://community.atlassian.com/t5/Trello-questions/limited-number-of-boards/qaq-p/1751923) which was asked 3 days ago and covers the same topic.
FileSystem doesn't work
Asked by ???ss:

when I declared and tried to use fs:

const fs = require('fs');

It gives me an error which tells me that fs is undefined, I dont know how to fix this (Its my first time using Node JS)


Answers:
author: Iain Dooley
body: [@???ss](/t5/user/viewprofilepage/user-id/4478112) is this Trello related?

comments: author: ???ss
body: Yes
Including Page Children from other Space?
Asked by Christian:

Hi all,

I have a space FOO in which I have a page Foo. On that page Foo, I'd like to display a list of child pages from space BAR that are under page Baz.

The [help page for the Display Children macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-children-display-macro/) says that the syntax should be spacekey:pagename, so BAR:Baz.

However, I can't seem to get this to work; the dropdown list (in the macro's settings) for the pages shows no matching result when I do that. (It does list unrelated pages from unrelated spaces, as well as pages with the right name from different spaces, and pages from space FOO).

What am I doing wrong?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Do you have the rights to see the page BAR:Baz? That's the usual culprit of not being offered it in a macro's option list.

The other one is that Confluence doesn't always index pages instantly. How long has BAR:Baz existed? If you have only just created it to use in the children macro, then give it a minute - make a cup of tea and try again.

comments: author: Christian
body: Thanks for the welcome, Nic!

But no, that's unfortunately not it: I can see BAR:Baz, and it's been around for a while, too... :(


Tags: cloud

confluence-cloud