youngmon/atlassian-qna huggingface dataset:
Connection direclty from JIRA
Asked by Yaya Diallo:

I have installed a Jira Sofware and Confluence servers.

Confluence get users directly from JIRA. But when I switch Jira to Confluence or Confluence to ask I have to provide my user and password all the time.

How can I do to be aiuthentificated once for both servers

Best regards,


Answers:
author: Shankar Asam {Appfire}
body: Hi Yaya,

JIRA is acting as a user directory for authenticating users against JIRA and Confluence. In order to achieve your requirement, you need to have a single sign-on (SSO) solution in place such as Atlassian [Crowd](https://www.atlassian.com/software/crowd).

-Shankar


Tags: confluence-server

jira

server
??? ??????? ???????????? ?????? ? Confluene ? ??????? ????????????????? ????????
Asked by Anastasia:

??? ??????? ???????????? ?????? ? ??????? ????????????????? ????????

????????:

1. ??????

1.1. ??????

1.1.1 ??????


Answers:
author: Alex Medved _ConfiForms_
body: Hi

If you have not yet found the solution then have a look at this <https://confluence.atlassian.com/confkb/how-to-have-nested-number-lists-in-confluence-757465539.html>

Alex
JQL involving multiple projects
Asked by Shir_Glozman:

Hello,

I'm trying to write a JQL where I want to limit the results by one of the fields in another project;

Some more details - here's my query (that doesnt work):

Filter = "Sales EPICs_Active" and "External Project" in (project = PROJECT_ID AND status in (optimization, "BAU Rollout", "Project Review", "Project Completed", Archived))

"Sales EPICs_Active" - that's a filter that gets a list of EPICs.

Each EPIC has an 'External Project' field, which is basically a closed list of another Jira project. each project in the External Project has a status, and I would like to limit the Sales EPICs results so that I'll get only EPICs that are related to projects that are in a certain status.

I hope this makes sense, please advise how this can be done,

many thanks!

Shir


Answers:
author: Thomas Bowskill
body: Hi [@Shir_Glozman](/t5/user/viewprofilepage/user-id/2890612)

I'm not fully following you, but are you asking if it possible to take the results of one JQL query and use it to join on (/ reference) another query and filter the results down (opposed to merging them)? If that is the question, then no unfortunately JQL doesn't have the same functionality as SQL -- [there is a request raised for this](https://jira.atlassian.com/browse/JRASERVER-25833)

If that is not what you are asking, could you clarify your question?

p.s. if this helps we generally use [EazyBI](https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira) for a lot of our more complex reporting, as the only other option we saw for doing these join-based queries would have been some form of automated scriptrunner that would update fields on the child stories based on the parent Epic (e.g. so that if your Epic is transitioned to another state - like "Project Review" to "Project Completed" - then this status will be mapped to all the Child Stories, which them means your query doesn't have to join onto another set of results, as you've copied the data to the Stories). Generally I like avoiding solutions like this as eventually they break, or you change something and you've forgotten they were in place to begin with.

Another thought: have you looked at the [Portfolio for JIRA](https://www.atlassian.com/software/jira/portfolio) add-on? It's a project management overlay on JIRA, and it seems that what you are trying to do is convey statuses and progress on Projects -- which this does quite well.

comments: author: Shir_Glozman
body: Thanks Thomas,

That was exactly what I was looking for - the ability to '*Join*' 2 filters results based on a common field (on a more simple cases I usually use 'Filter' but it won't work here as it's a different case).

These days we are examining a few Program/ Portfolio tools, and *Portfolio for Jira* is among them.

Thanks again,

Shir
I do not have Advanced Space Functionality in my Space Tools
Asked by Yan Pan:

I do not have Advanced Space Functionality in my Space Tools. The admin has added the admin rights to me. Is there time delay for it to be effective?


Answers:
author: LQ
body: bump


author: Nic Brough -Adaptavist-
body: There's no time delay, the next time you refresh a page after being added as a space admin, the admin options will appear.

Are you sure your admin added you as a space admin?

comments: author: Yan Pan
body: The admin said there is up to 4 hours of delay.
Inline comment on recent change when viewing recent changes in page history
Asked by Evanna McMahon:

In Page history you can see recent changes between the current version of a page and a previous page.

If you want to comment on a recent change you have to go back out of page history to the page and comment there.

Is there any way to add comments directly when viewing recent changes without having to look at the page history to see what changes have been made and then view the document to add comments to those changes ?


Answers:
author: Diego
body: Hello there! Thanks for sharing with the Community Evanna.

Adding comments to Confluence pages is quite useful! However, comments are only possible on the current version of pages. Here is some more details on comments:

**[Comment on pages and blog posts](https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html)**

When we look at older page versions, we are not looking at the same page we had before. It is much like a copy of the old page that has been stored.

When you update a page, the current version is stored in another part of the database so we can look at the history.

Let us know your thoughts! Looking forward to your reply.

comments: author: Evanna McMahon
body: Thanks Diego,

I understand comments can only be added to the current version. Is it possible to add comments to a page while looking at the recent changes - i.e if someone has updated a page I want to see what changes they have made to the page and comment on those changes without having to move between viewing page history and viewing the current page ?

Thanks

Evanna


author: Diego
body: Hello Evanna.

Great to hear that you understand! So, currently, we can only add comments to the current page version while looking at it in view mode.

Adding comments is not possible when comparing versions, editing or preview mode.

Let me know what is your take on this!


author: Evanna McMahon
body: Thanks for getting back to me Diego, I might add it as a feature request and see if it is something that could be looked at at a later stage, but for now I'll flick between the 2 screens :)


Tags: confluence-server

server
I don't have a 'create from template' button in my top navigation
Asked by Lyndsey Cooper:

Hi.

I've read the guides, but unfortunately, in my version of Confluence I don't have the 'create from template' button in my top navigation, just 'Create'. I'm using the Cloud version. Here's the link I tried to follow: <https://confluence.atlassian.com/doc/create-a-page-from-a-template-296093793.html>

The only way I can use my templates is to add a macro to add a specific template within that space area.

Thanks for the help.

Lyndsey.


Answers:
author: Lyndsey Cooper
body: Hi [@Lyndsey Cooper](/t5/user/viewprofilepage/user-id/2711775) ,

Hope you are referring to the Confluence server version. Please go through the <https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html> page.

This may help to resolve the issue.

Regards,  
Kishore Kumar Gangavath

comments: author: Lyndsey Cooper
body: Thank you so much for the reply.

It all makes sense now. I just needed to click 'Promote' to add my template to that dialog box. So happy.

Thanks again.


Tags: cloud

confluence-cloud

template
pageId changed after importing into another Confluence server
Asked by Wang Tianpeng:

Due to some organization changes, we need to move some spaces into another organization's Confluence server instance.

Follows instructions described in the following two guides:

* [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html)
* [Restoring a Space](https://confluence.atlassian.com/doc/restoring-a-space-152036.html)

Everything is OK, however we found that pageID changed after importing, for example:

wiki.site1.com/pages/viewpage.action?**pageId=41650371**

Becomes:

wiki.site2.com/pages/viewpage.action?**pageId=1868209**

Is there any way to preserve pageId after importing into another Confluence instance?

Because data already exists target Confluence server instance, we cannot simply do full backup \& restore, because it will erase target Confluence instance right?


Answers:
author: Nic Brough -Adaptavist-
body: The page id is the unique identifier for a page in a system. You can't preserve it between systems because your target confluence has probably already have used the page id you are importing for one of its own pages. However, the page names remain unchanged, those are what you should be using to reference pages.

You are right about full backup and restore - it will scrub everything from the target.


Tags: confluence-server

server
Confluence: How can I add an expandable/collapsible table of contents?
Asked by Mary Pea:

I've used expandable/collapsible TOCs in Confluence before, but cannot seem to find the correct macro to use. Can someone help me please?


Answers:
author: Brant Schroeder
body: I believe that the macro you are looking for is called "Expand". Give it a try and see if that is what you used in the past.

comments: author: Dominic Lagger
body: With the "Expand" macro, you have to integrate the TOC macro into the Expand macro. With confluence, you can easily and mostly add a macro into another macro.


Tags: confluence-server

server
How do I stop watching spaces in Confluence Cloud?
Asked by Tom Fahey:

There are several spaces in our site that I created. I do not want to receive notifications of likes, comments, and changes. I read the documentation and it appears to be inaccurate in several places. I used this link.

<https://confluence.atlassian.com/confcloud/watch-pages-spaces-and-blogs-724765353.html>

For example, when I get an email it does ++not++ have the link described below.

* **Stop watching space** -- Click this link to stop watching the space that triggered the email notification.

Also although I created several spaces, only 1 space appears on my Watches page. This statement does ++not++ reflect what I see:

The '**Watches**' page in your user profile displays a list of all pages and spaces you are currently watching

Thank you!


Answers:
author: Ollie Guan
body: Hi [@Tom Fahey](/t5/user/viewprofilepage/user-id/684121) ,

As mentioned above, your problem is that you have already stop watching to space or pages in your personal settings, but will still receive a lot of email notifications?

![stop.png](https://community.atlassian.com/t5/image/serverpage/image-id/49003i41B1C2FAA11C215F/image-dimensions/739x276?v=v2 "stop.png")

Have you ever checked other configurations in Email Settings?

![email.png](https://community.atlassian.com/t5/image/serverpage/image-id/49001iD51E60C512CC3CF4/image-dimensions/573x338?v=v2 "email.png")
Cannot see "Edit in Office" link
Asked by ryanfinney:

I am using Chrome version 72+, with Windows 10 and Office 2016.   

When I go to the Attachments page, I see options for "Properties", "Edit", and "Delete", but no option for Edit in Office, which is a function my office planned on using heavily.


Answers:
author: Dominic Lagger
body: Hi [@ryanfinney](/t5/user/viewprofilepage/user-id/2709158)

Which version of confluence do you use?

With Version 6.11, the new way to edit files was coming and in this release, the edit button disappeared. But with [version 6.14](https://confluence.atlassian.com/doc/confluence-6-14-release-notes-963655609.html#Confluence6.14ReleaseNotes-Morewaystoeditfiles), the edit button appeared again.

comments: author: ryanfinney
body: I am using version 6.14.   
One of the biggest selling points I used with Confluence to my office was the ability to edit documents straight from Confluence (or specifically, having them open up in Word). We are unable to use the companian application due to strict desktop regulations that we must comply with (way outside of our control).   

<br />

I did find this workaround that worked and will allow us to successfully use Confluence in my office.

[jira.atlassian.com/browse/CONFSERVER-56359](https://jira.atlassian.com/browse/CONFSERVER-56359)


Tags: confluence-server

server
I've created a new Wiki space and shared it with my co-worker, however, they are unable to access it
Asked by Mike Sarraino:

My co-worker is unable to access a Wiki space that I just created. I have shared it with them and given them 'view and edit' privledges to the space. When they open the link to the space, they get a 'Page not found' error. Furthermore, they cannot find the space when using the directory search. Does anybody know what the issue may be?


Answers:
author: Sid
body: Hi [@Mike Sarraino](/t5/user/viewprofilepage/user-id/2886236) ,

Please see if any page restrictions are applied to the page. <https://confluence.atlassian.com/doc/page-restrictions-139414.html>

comments: author: Mike Sarraino
body: Yes, there are restrictions applied to the page, however, I have given this person editing and viewing privileges. I have also tried removing all restrictions from the page and they still cannot view it. Thanks.


author: Dominic Lagger
body: Hi [@Mike Sarraino](/t5/user/viewprofilepage/user-id/2886236)

The restrictions can not overrule the permission on the space! If the co-worker do not have the permission to view the space (space permission) you can not overrule this with restrictions.

So my guess is to check the space permissions.


Tags: confluence-server

server
How to use Page Properties Macro with Wiki Markup
Asked by Pasquale Iaccarino:

I have the necessity to create a page confluence with Page Properties Macro via Wiki Markup. Who could give me an example if it is possible?

Thanks a lot.


Answers:
author: Dominic Lagger
body: Hi [@Pasquale Iaccarino](/t5/user/viewprofilepage/user-id/2886214)

There was the same question a year ago: [Page Properties Macro with Markup](https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-insert-Page-Property-Macro-with-Wiki-Markup/qaq-p/805079)

Short answer: It is possible with some limitations

```
{details}{details}
```

comments: author: Pasquale Iaccarino
body: Yes, but my question was related to the possibility to see how could I put between tag {details} the table layout.


author: Dominic Lagger
body: I think this is not possible due to the comment on the other question:
> The problem is that the macro body type is **RICH_TEXT** , so you cannot easily add any content into the body which will be recognised by Confluence


author: Pasquale Iaccarino
body: I resolved in this way

{details}  
Title: {{title}}  
Description: {{description}}  
Version: {{version}}  
{details}

It created a page properties macro in my confluence page with a table inside.


Tags: cloud

confluence-cloud
Is there a way to restrict access to the 'Restore this Version' Button?
Asked by Shane Cummings:

I am looking for a way to restrict access to the 'Restore this Version' when viewing a previous version of the page history. I will prefer that only the space admin have permission to restore a previous version.

![restrict access.png](/t5/image/serverpage/image-id/48949iB1DB9FA4E5F60B0B/image-size/large?v=v2&px=999 "restrict access.png")


Answers:
author: Brant Schroeder
body: You can only prevent deletion. Even if the individual restores an old version over the top of the new one that version is still in the history. Also anyone watching the page would be notified. If you have pages that on certain individuals should be updating and changing versions on you can use page restrictions and make the page view only. This would prevent them on that page from resting page versions.

comments: author: Shane Cummings
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) appreciate the quick response. As long as we could restore the page if this happened it is fine. Thanks again


author: Ramon Vilela
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thanks for answer. How do i prevent deletion on confluence cloud please? Thanks


author: Brant Schroeder
body: [@Ramon Vilela](/t5/user/viewprofilepage/user-id/5407744) you can remove delete permission on the space permission for users and groups. This will prevent deletion of attachments, pages, etc.


Tags: confluence-server

server
How can I edit uploaded Excel, Word and PPT files without uploading them everytime?
Asked by Sumaid Mehmood:

To whom it may concern.   
I came across a problem editing Excel/Word files within confluence pages; I was able to download Atlassian Companion and run the file to modify the uploaded file. However, the application tries to connect the file editing with excel but doesn't proceed any further. I am wondering it would this has to do with the restrictions within the confluence. I will appreciate if anyone would clarify it for me, Looking forward to hearing from you and I am attaching the screenshot of editing error I was receiving when I tried to edit uploaded files within confluence pages. Thank You.

![image001.jpg](/t5/image/serverpage/image-id/48948iC5BC8C7C66E1A935/image-size/large?v=v2&px=999 "image001.jpg")


Answers:
author: Thomas ?hrbom
body: I believe the dialogue window you have pictured above is as it should be. The file will be opened in MS Excel in the ++background++. So you have to actively switch to your MS Excel application and it will have your file ready. You then proceed to edit the Excel file, and finally hit save in Excel. Then you switch back to your browser and you will see that the Upload button in your image above has become active. Hit Upload and the new version of your Excel file will be loaded back into Confluence, tagged as a new version.


Tags: cloud

confluence-cloud
Get all active users on a Confluence Cloud instance
Asked by Boris MBOUMEHANG:

Hi :)

Do you know if there is a way to get a list of the Atlassian active users who have access to a specific Confluence Cloud instance? In fact, I checked the [Confluenc REST API](https://developer.atlassian.com/cloud/confluence/rest/#api-user-get) but did not find anything helpful there.

Thank you in advance for your help.

Boris


Answers:
author: Dave Liao
body: [@Boris MBOUMEHANG](/t5/user/viewprofilepage/user-id/2058247) - if you're the admin of a managed instance, you now can export what you want from the admin screens: <https://support.atlassian.com/organization-administration/docs/export-users-from-a-site/>

If there are multiple Confluence Cloud instances on your org, your users probably reside in a group called *confluence-users-\<your-org-name\>*.

In your export, choose "only active users" under User status.


author: Boris MBOUMEHANG
body: Hi everyone,

Does anybody have an idea regarding this please? I tried to print the list of users contained in each Confluence group, but there is no specific pattern that could indicate that the user account is disabled "Deactivated" for example. I tried that because I wanted to exclude all de disabled accounts, so that the rest would be the active accounts.

Any idea?

Thanks in advance.

Regards,

Boris


author: Taiji Okada
body: Why do you need the list of active users? If it's to deactivate inactive users, can you vote for: <https://jira.atlassian.com/browse/CONFCLOUD-65844>

comments: author: Boris MBOUMEHANG
body: Hello Taiji,

It is to calculate the percentage of active users per month and per year, in order to optimize our biiling and accelerate some strategic decisions.

Thanks  
Boris


author: Taiji Okada
body: Understood. If users are automatically disabled after XX months, won't that be more efficient billing?


author: Boris MBOUMEHANG
body: Of course it will be efficient for billing, but not exactly for our operation management's processes. In fact, some of our users connect only very occasionally. So, disabling them after xx months could add an additional charge for our operational teams, because they will have to enable accounts more frequently.

However, in my opinion, the feature request can be completed with a kind of policy that can be applied to a set of users (an Atlassian group for example), to manage specific cases (such as users that connect occasionally).

PS: I would like to add that we need this metric (number of active users at a specific time) for our KPI, to meet our strategic decision's purposes.  

Thanks


Tags: cloud

confluence-cloud
Auto-height on the generated iFrame
Asked by Miguel S?nchez Villaf?n:

Hi, I'm using the HTML Macro for Confluence Cloud, but can't seem to get the correct automatic height right. What I want is for the containing iframe not to have a defined size so it can resize itself according to my content. Let me know if you need more information. Thanks


Answers:
author: Diego
body: Hello there!

Miguel, setting height as automatic according to the content is not possible "the easy way".

However, we can take a look here:

**[Setting Iframe Height: Cross-Domain Version](https://www.dyn-web.com/tutorials/iframes/postmessage/height/)**

Also, there is a thread here in Community about it:

**[How to adjust width and height of iframe to fit with content in it in Confluence On-Demand](https://community.atlassian.com/t5/Confluence-questions/How-to-adjust-width-and-height-of-iframe-to-fit-with-content-in/qaq-p/279202)**

Let us know! Looking forward to your reply.  


Tags: addon-biz.artemissoftware.confluence.html.htmlmacro
My cloud confluence is migrated to server need to add banner?
Asked by Auto-ops:

.I want to notify the user by setting banner in my cloud confluence.pls help


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@Auto-ops](/t5/user/viewprofilepage/user-id/2748949)   

As per your summary, you have migrated you Confluence cloud to Server. Please follow this [article](https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html) to set up a site-wide banner in the Confluence.  

Thanks

Yoga


author: Timothy
body: That functionality does not exist in Confluence Cloud. What you can do instead is make Confluence read only.


Tags: cloud

confluence-cloud