youngmon/atlassian-qna huggingface dataset:
Slack Alert: new Channel does not show up in setup list
Asked by Stefan Heinz:

Hi - I've connected Trello and Slack. I can create new cards in Trello from Slack.

I had created a new public channel in Slack after I had created the Power-Up connection, and when I want to set up a new alert that new channel does not show up in the list of target channels.

I also had invited Trello into that channel, and the app is now a member of that channel.

What do I need to do to get alerts to show up in that channel?

Thx


Answers:
author: Lizelle
body: I have multiple Slack teams across our company, but the newest team. added about a month ago, does not come up to select when I try to add a slack alert. I linked the team to the Trello Board, but it only shows my first 4 teams in the dropdown and not all the teams.


author: dvcoolster1
body: Facing same problem. Slack channels not showing in Trello Power-up. Channel in consideration was made private at a later point, but now refuses to show in Trello.


author: Jonas Braoude
body: Same problem for me. Any answers ? Than you !

comments: author: Stefan Heinz
body: Hi Jonas - I did not get any answer.

The problem eventually got resolved as the new channel showed up in the list the next day.


author: Marta Galofre de Alos
body: Sorry that we haven't got back to you earlier, Stefan. I'm glad to hear the issue got resolved though. [@Jonas Braoude](/t5/user/viewprofilepage/user-id/1577700), are you still experiencing issues with this? Please let us know!


author: Jonas Braoude
body: [@Stefan Heinz](/t5/user/viewprofilepage/user-id/1537387) Thank you for the answer.

[@Marta Galofre de Alos](/t5/user/viewprofilepage/user-id/1142487) No sorry. Actually it is not resolved. All the channels doesn't show up, only 19 out of 22.


author: Marta Galofre de Alos
body: Can you please reach out to us at trello.com/contact so we can take a closer look at this [@Jonas Braoude](/t5/user/viewprofilepage/user-id/1577700)? Thanks so much!


Tags: power-up

slack
How do I manage incoming tickets from non-members?
Asked by Joshua Fox:

My tasks are created from customer requests. So, I'd like the customer to be able to email Trello and receive notifications when the card reaches the final list.  

This is easy if the customer is a member of the board, but I don't want customers to see each others incoming requests, nor our internal processes, and they are in any case not interested in signing up for this Trello board.

<br />

What is the best way to do get this sort of interaction? Perhaps some sort of integration with Zendesk (which we have licenses to)?


Answers:
author: Garrett
body: Hello Josh,

Thanks for writing to us!

To get the interaction you are looking for, I would suggest looking at this page:

<https://www.wufoo.com/guides/automatically-create-trello-cards-with-wufoo-and-zapier/>

In regards to the ZenDesk integration, please take a look at their [Power-Up](https://info.trello.com/power-ups/zendesk) page!

If you have any other questions or concerns, feel free to reach out to <https://trello.com/contact>

Thanks!

Garrett


Tags: email

jira-service-desk

notification
Attach ticket to Slack thread
Asked by Robert Maxwell:

Hello,

How can one attach a trello card to a slack thread.   

I see how you can attach a tick to the channel, but that is next to useless. Its almost as if the expectation is that you would create a channel per ticket, that cannot be right seem quite onerous.   

If I have a channel that is link to a board the is any number of cards in the board, could be 50, I would not want all 50 tickets updated with random slack converstation about cards that are unrelated.


Answers:
author: Kaushik G
body: I would like a feature like this

1. Link a particular trello board to a channel
2. Link each card in trello to a thread in slack. Updates to this thread should be updated in trello as well


author: Robert Maxwell
body: Deleted  

<br />

<br />


author: Teddy
body: Hi Robert,

Are you trying to add comments to a specific card from within Slack? If so, updates that you make will only go to the card that the Trello bot is currently linked to, and you are free to change which card is currently active at any time.

You can change the card that is currently linked by using the command /trello \[card url\]. Once you have the card linked, you can leave comments or add members by using the commands '/trello comment "This is a comment" or '/trello assign @member1'.

Linking the board to the channel will allow you to create new cards on the board, and you can always unlink the board, or change which board is currently linked. You can read much more about which commands are available here: <https://help.trello.com/article/1049-slack-app>

I hope this helps!

comments: author: Robert Maxwell
body: Well That will answer what was my next question so thanks!  

My question was going from slack -\> trello not comments. slack posts. But I guess I can work around that by continually adding /trello comment "The text", But what if I want to include a screenshot?  

Also when you say /trello \[card url\], how does one then "unlink" a card. The issue will be we have 14 people in one channel, since Trello bots do not support threads there will be a battle as to which card is linked to the channel. Trello bot Threads would solve this problem; Keep in mind its similar to creating 1 channel per card but it keeps all the information in 1 channel (which is the goal) as I have no way to relate channels to eachother in slack (which would also fix this)
Synchronise Salesforce opportunity close date to Trello card due date
Asked by Nanda Devaiah:

I use a board representing a calendar quarter, Opportunity stage as lists, and card representing an opportunity.

I was wondering if there is a feature built-in within the API to synchronize Salesforce opportunity close date automatically to a Card due date? Or if anyone is doing it differently, faster and in an automated way.

Regards.


Answers:
author: Mike
body: Hi Nanda,

That's not a built-in feature, but you could certainly use Trello's API to update the due date of a card, fed from whatever source's own API, as an example: <https://developers.trello.com/v1.0/reference#cardsid-1>

That would require some manual setup, but might be just what you're looking for!

comments: author: jean-etienne prach
body: Hi Mike,

I also need sales force opportunity dates continuously updated in Trello cards due dates, who can I contact to get this work done?

Regards

jean-etienne
Checklist item shown with links on Android
Asked by Rogerio Paiva:

In the Android app, I have checklists that I see as links, see the photo. Is there any way around this so I can show the names of tasks like in Chrome?

PS: Similar situation happens with the tags: in Android they have the same "closed", while in Chrome they are shown with the respective text.![view android.PNG](/t5/image/serverpage/image-id/24932i44B5A54A17300D89/image-size/large?v=v2&px=999 "view android.PNG")![view chrome windows.PNG](/t5/image/serverpage/image-id/24931i92E5B0DC4EC811AD/image-size/large?v=v2&px=999 "view chrome windows.PNG")


Answers:
author: Teddy
body: Hi Rogerio,

Unfortunately, the Trellified links that you see on the Web client are not available on the Android app.

I'll let the team know that this is something that you would be interested in seeing!

comments: author: Rogerio Paiva
body: Hello Christopher! Thank you for your attention. We started shortly on Trello and we missed this feature on Android. When I access from Chrome on my smartphone the links are perfectly readable, but I do not have the functionality of the camera. Anyway, we are enjoying trello intensely, we like it very much. Thank you!
I would like to ask you about confluence plugin.
Asked by no:

I would like to ask you about confluence plugin.  
I am going to install a new confluence plugin.  
However, the plugin that someone previously installed remains incomplete, and when I try to upload the app from the add-on page, a pop-up says that it is impossible to install due to the unfinished plugin.  
Is there any way to solve this on the confluence admin page?  
Or I want to know how to solve it.


Answers:
author: Ron Elazar
body: Uninstall before installing , if that won't work -

1.[clear plugin cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html "clear plugin cache")

2.restart

3.install plugin


Tags: confluence-server

server
Proxy error in confluence when trying to access confluence page
Asked by kumar raja:

I'm getting 502 proxy error when i try to open a particular page in confluence. FYI, other than one particular page everything is working fine.

The page i am trying to access having huge data.

![01.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/135852iC483D445AEEB4641/image-size/large?v=v2&px=999 "01.PNG")

Please help me out with this Issue. Thanks in Advance!


Answers:
author: Nic Brough -Adaptavist-
body: This means Confluence is not feeding the page up to your proxy. Most likely explanation for that is that the page has a lot of content (large attachments, or a lot of them), and the connection is timing out.

There's not a lot you can do about that other than edit the page to find out why it is so large - you'll need the id of the page to be able to get to that.


Tags: confluence-server

server
Roadmap Planner from table?
Asked by Mark Sennott:

I have a Roadmap Planner macro in my document and wondering a couple of things:

1. Can I create a Roadmap from a table?

2. If #1, can I get it to update when I update the table?

Thanks


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Mark Sennott](/t5/user/viewprofilepage/user-id/4320687) ,

I can suggest using the [Gantt chart](https://docs.stiltsoft.com/display/public/TFAC/Gantt+chart+type) provided by the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app instead of the Roadmap macro.

The chart is based on the manually created or Jira generated tables:

![Thu 1-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/135842iE802D15B83F35C9F/image-size/large?v=v2&px=999 "Thu 1-1.png")

![Thu 1-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/135843iC2EF7E9B7A8CF33D/image-size/large?v=v2&px=999 "Thu 1-2.png")

Every time the tables are updated, all the changes are immediately reflected on the chart.


Tags: confluence-server

roadmap

server
Need help regarding fetching of documents from confluence and displaying the documents in salesforce
Asked by Manjunath SC:

Hello everyone

I have a requirement where I need to store the documents in the confluence, when I do a context search in the salesforce application,  
it has to fetch the documents from the confluence and display them in the salesforce,

Plus, I need some guidance like how can I integrate salesforce to confluence so that I can achieve my above goal


Answers:
author: Sayed Bares [ServiceRocket]
body: Hi Manjunath SC,

Hope you are doing well.

I'd suggest using [Salesforce \& Confluence Cloud Publisher.](https://marketplace.atlassian.com/apps/1223871/salesforce-confluence-cloud-publisher?hosting=cloud&tab=overview)

With the app you will be able to integrate Confluence pages with Salesforce Knowledge base articles.

You can refer to the following documentation on step by step instructions to set up the integration:

* <https://docs.servicerocket.com/salesforce-publisher/user-guide/publishing-a-confluence-article-in-salesforce>

Hope it helps.

Best,

Sayed


author: Diego
body: Hello there!

As I understand, you need to have Confluence content searchable within Salesforce. Currently this is not a native feature of Confluence.

There are, however, third-party apps that may help you with this:
> [Atlassian Marketplace - Confluence Cloud](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=salesforce)

Also, we have an old post here in our Community that deals with a pretty similar request and was recently updated:
> [Integrating confluence pages in SalesForce](https://community.atlassian.com/t5/Confluence-questions/Integrating-confluence-pages-in-SalesForce/qaq-p/329491)

Let us hear from you!


Tags: cloud

confluence-cloud
Edit option not working
Asked by Vera:

Hello

Our instance of Confluence is currently missing the ability for our users to edit pages. The top menu bar is rendering:

$soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters)

We have followed the steps here

<https://jira.atlassian.com/browse/CONFSERVER-22390> however it doesn't appear that either of those modules are the cause of the problem (all the greps come back blank).

We are able to bypass the edit bar and go directly to the edit view e.g. <https://confluence.vera.org.au/pages/editpage.action?pageId=79462816> however all the edit menus remain unfunctional.

No errors are appearing in the logs /app/atlassian/application-data/confluence/logs/Atlassian-confluence.log

Here are our currently installed plugins. Check attached pic.

![myapps.jpg](/t5/image/serverpage/image-id/135820i0D51B5DB77359243/image-size/large?v=v2&px=999 "myapps.jpg")Please let us know the next steps.


Answers:
author: Brant Schroeder
body: Do you have collaborative editing turned on? What happens when you run it in safe mode to see what happens?

comments: author: Vera
body: Yes, collaborative editing is turned on. Even in the safe mode it is the same.


author: Brant Schroeder
body: What happens if you turn collaborative editing off?


author: Vera
body: No change.


author: Brant Schroeder
body: [@Vera](/t5/user/viewprofilepage/user-id/1777746) what changes did you make before this issue occured? Did you recently update anything?


author: Vera
body: Thanks for your Brant. I fixed the issue.

The problem was that one of the system plugin was disabled. I cleared the plugin cache and it fixed the issue.


Tags: confluence-server

server
Confluence Plugin Pricing at Space Level?
Asked by Todd Grayson:

As a long time confluence user trying to pull together reasonable solutions over the cloud product; I have to say that having "space" level licensing for plugins would be a huge help to driving confluence innovation within our company.

Its almost impossible to get ratification of budget for toolsets that require enterprise wide licensing before we can even prove out (POC) our concept and get buy in, let alone show success stories to other teams in the organization.

As a business user, I have to say that having Jira integration be the "coolest" thing we can do is kind of... meh

Is there any roadmap for confluence to start capturing workgroup and department level wins on innovation within spaces, by coming up with a reasonable segmentation on licensing for plugins?


Answers:
author: Jaz Wilkinson
body: This is essential. As a large organisation with thousands of users, we will never be allowed to use a plugin that will help us because it will cost too much and not relevant tom everyone. As well as preventing us from getting the most out of Confluence, this prevents the plugin developers from making money from those who would love to use their products.  

It would be even better to allow \*user\* level pricing - because only Admins or certain people need to use certain tools. And it would allow us to do trials where we can prove the usefulness of new approaches.   

<br />


author: Nic Brough -Adaptavist-
body: I do, I suspect the apps you are looking at would be really helpful! So good luck!


author: Todd Grayson
body: Thank you Nic. Indeed I'm researching setting up a confluence cloud instance that is separate that we can do plugin licensing for R\&D into that wont trigger the processes that push being able to do large scale effort out for quarters, if not years.

Now to make sure I dont get in trouble over infosec/IT policies doing it... wish me luck.


author: Nic Brough -Adaptavist-
body: Atlassian do not currently have any plans to change the licence model for apps.

Many places I've seen that want longer than the standard trial periods for apps to test/poc/prove apps have 10 or 25 user staging systems (copies of production with large numbers of deactivated users) that enable them to extend the post-trial testing.

(Although on Server, we just use development licences, no need for paid licences)


Tags: cloud

confluence-cloud
Is there a way to embed Google Calendar onto a Confluence Space?
Asked by eric_sherman:

I'd like to click on a space and be able to see a calendar on the "home page" of the space. I'm not sure if that's possible or not. TIA


Answers:
author: Mirek
body: Yes it should be possible, but you need to use an extension like Google Calendar for Confluence

[https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?tab=overview&hosting=cloud)

or Team Caledars

<https://confluence.atlassian.com/teamcal/subscribe-to-google-calendar-from-team-calendars-240913761.html>

comments: author: eric_sherman
body: Thank you so much for the reply. Do you happen to know if there are any free alternatives to adding a calendar? Or are they all paid plugins/apps?

<br />

Thank you again!


Tags: cloud

confluence-cloud
Page History Versions don't properly show emojis
Asked by Jason Cooper:

I noticed that when I look at a previous version of my page, the emojis we've reserved for statuses aren't displayed properly. This is everywhere on the page, but I've provided a small snippet to get the point across.

This is the current version

![Confluence - Current.png](/t5/image/serverpage/image-id/135795iF7B339A748EF5296/image-size/large?v=v2&px=999 "Confluence - Current.png")

This is an example of any previous version from the "Page History"

![Confluence - Previous Version.png](/t5/image/serverpage/image-id/135796iBCC5AACB214A6F30/image-size/large?v=v2&px=999 "Confluence - Previous Version.png")

I can't imagine this is working as intended and the information here: <https://community.atlassian.com/t5/Jira-questions/Where-do-I-report-a-Bug-to-Atlassian/qaq-p/797944> claimed this was the appropriate manner in which to address this.


Answers:
author: Shannon S
body: Hi Jason,

Thank you for bringing this to us. Indeed, this is the right way to communicate these things. The issue with emoji is related to a known bug, linked below:

* [CONFCLOUD-69596](https://jira.atlassian.com/browse/CONFCLOUD-69596) *Emojis are being shown as a blue star when reported via "Page Properties Report" Macro and Page History*

Please click **Vote for this issue**since it helps us keep track of these occurrences. If you have any trouble voting, make sure you don't have to login again!

I hope this helps explain that behavior, but if you have any questions, please let me know.

Take care,

Shannon


Tags: cloud

confluence-cloud
Page analytics for first click or paths?
Asked by Lucinda Stroud:

Howdy,

Is anyone aware of a plugin that will track analytics beyond page views, similar to what Google Analytics provides to other websites?

**Scenario:** We have a Confluence-based intranet restricted to the staff of our nonprofit. We're interested in seeing what people click on first when they land on the homepage, as well as frequent paths they take through clicks in navigating content.

I'm aware that Confluence Cloud has some built-in analytics, but this is specifically for ++Confluence Server++.

I've found 3rd party tools like Page View or Analytics for Confluence helpful up to a point, but they don't provide information on first-click attribution or navigation paths.


Answers:
author: David at David Simpson Apps
body: As you're on Confluence Server, you should be able to install some thing similar to [CrazyEgg](https://www.crazyegg.com/) which will give you heat maps and more for what's engaging on your pages.

If you want Google Analytics, take a look on the marketplace:  
<https://marketplace.atlassian.com/search?query=google%20analytics%20reports>


author: Mirek
body: Hi [@Lucinda Stroud](/t5/user/viewprofilepage/user-id/395034)

Why not applying then Google Analytics to Confluence if you are looking for things that there are available and you search for? It is relatively easy to add :)

comments: author: Lucinda Stroud
body: Hi [@Mirek](/t5/user/viewprofilepage/user-id/781521) , that's certainly something we are considering, but I wanted to make sure I wasn't missing a tool that offered these analytics as well as the more standard Confluence analytics per user/page/space.


author: Mirek
body: What about Viewtracker ([https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=server&tab=overview))?


Tags: analytics

confluence-server

server

usability
May I Show Jira Issues Macro content to non Licensed Users
Asked by Jeff Santos:

We have Jira Service Management linked to some Confluence space for knowledge base.

So we have some pages opened to our customers to access it and we use it for other projects as well. We wanted to create a page with a Jira Issue table for our customers to access it.

When we try it, we get the following result:

![image.png](/t5/image/serverpage/image-id/135778i7F2A200A989BE034/image-size/large?v=v2&px=999 "image.png")

Am I missing anything? Is there any setting that could allow the macro to show its content?


Answers:
author: Brant Schroeder
body: [@Jeff Santos](/t5/user/viewprofilepage/user-id/2605773)

The user needs to have a Jira license to view the Jira issues via the macro. Even though users can view issues in the portal without a license they will not be able to see issues, even their own, through the macro without a license.


Tags: confluence-server

jira-service-management

server
Is there a way to automatically flag content that has been changed?
Asked by Lukas Lyon:

We need to manage a lot of translated content and I'm looking for a good way to automatically flag content for translation, i.e. I'd like it to automatically check a box or highlight the content in red or something similar whenever the English content is changed.

E.g. "English text English text English text" is changed to "English text English text English text edit". I'd like a checkbox for "needs translation" to automatically be checked when this change is made.

Does anyone know of an extension that could make this happen?


Answers:
author: Shannon S
body: Hi Lukas,

Welcome to Atlassian Community! It's nice to have you.

I think what would help in your situation is a document approvals add-on. You can find these on Atlassian Marketplace.

* [Confluence Cloud approvals add-ons on Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=approvals)

These add-ons allow you to track changes and approve content.

Another add-on that might be of interest to you is the [Lango Language add-on](https://marketplace.atlassian.com/apps/1222713/lango-language-and-translation-manager?hosting=cloud&tab=overview). I haven't used it personally, but it looks interesting, so I wanted to share it. :smile:

I hope that helps, but let me know if you have any questions!

Take care,

Shannon


Tags: atlassian-marketplace

cloud

confluence-cloud