No plugin found with key: com.adaptavist.confluence.enterpriseNotifications
Asked by Pavel Kosina:

Hi,

following error messages related to "Enterprise Notifications" plugin appears in atlassian-confluence.log log file:

2015-06-16 08:59:11,905 ERROR \[http-bio-8443-exec-87\] \[plugin.licensing.internal.PluginLicenseServiceImpl\] getPluginLicensing No plugin found with key: com.adaptavist.confluence.enterpriseNotifications  
-- url: /pages/doeditpage.action \| page: 27230320 \| userName: mpetrik \| referer: <https://confluence.profinit.eu/pages/editpage.action?pageId=27230320> \| action: doeditpage  
2015-06-16 08:59:11,907 WARN \[http-bio-8443-exec-87\] \[plugin.licensing.internal.PluginLicenseServiceImpl\] isLicensed Plugin com.adaptavist.confluence.enterpriseNotifications has no license  
-- url: /pages/doeditpage.action \| page: 27230320 \| userName: mpetrik \| referer: <https://confluence.profinit.eu/pages/editpage.action?pageId=27230320> \| action: doeditpage

"Enterprise Notifications" plugin is licenced properly.

Could you please help us to find and resolve the root cause if this issue?

Regards,

Karel


Answers:
author: Supraja Thota [Adaptavist]
body: Hi @Pavel Kosina

Hope this finds you well.

Can you please check to ensure you have the latest version of Atlassian UPM. We previously had customer reporting issues with Enterprise Notifications plugin if you had lower versions 2.18 of UPM.

However, if this doesn't resolve your issue please consider creating a support ticket with us so that we can investigate and help you resolve the issue.

Support requests are logged via our [contact form](http://www.adaptavist.com/w/about/contact-us/ "Contact the Atlassian Experts") in our website. Please be sure to set enquiry type to "Support services \& Plugins". Please provide the following information:

* the version of Confluence you are using,
* the add-on name and version you are using,
* all information regarding the issue you are facing including log files, steps to reproduce, screenshots, storage format etc. "

If you have any other queries, please do not hesitate to contact us.  

Best Regards,  
Supraja Thota \| QA Analyst \| [Adaptavist.com](http://adaptavist.com/) Ltd.  
Call +44 (0) 20 79764896 \| ++[sthota@adaptavist.com](mailto:sthota@adaptavist.com)++  
Visit us [www.adaptavist.com](http://www.adaptavist.com/) \| Follow us <http://twitter.com/adaptavist>  
[Adaptavist.com](http://adaptavist.com/) Ltd.  
1st Floor, 35 - 39 Old Street, London, EC1V 9HX  
Registered in England and Wales #5456785 \| VAT Reg. GB 872 1217 39

comments: author: Pavel Kosina
body: Hi @Supraja Thota \[Adaptavist\] UPM version is 2.18.5. so I have logged service request via your contact form.Thank you!


author: Peter Milakovich
body: We've recently hit the same error, with the Adaptavist Content Formatting Macros plugin (4.2.8), and we have UPM version 2.20.5.

Our licensing is current on both.

I was unable to find a service request or any other information on this issue and if/how it was resolved.

Any additional input anyone can provide would be greatly appreciated.  

```
2016-04-12 08:53:35,385 ERROR [ajp-bio-8009-exec-54] [plugin.licensing.internal.PluginLicenseServiceImpl] getPluginLicensing No plugin found with key: com.adaptavist.confluence.contentFormattingMacros -- referer: http://dstconnect.dstcorp.net/display/SO/Service+Operations+Reporting | url: /display/SO/Enterprise+Services+Weekly+Operations+Review | userName: anonymous | action: viewpage | page: 1982485162016-04-12 08:53:35,386 WARN [ajp-bio-8009-exec-54] [plugin.licensing.internal.PluginLicenseServiceImpl] isLicensed Plugin com.adaptavist.confluence.contentFormattingMacros has no license -- referer: http://dstconnect.dstcorp.net/display/SO/Service+Operations+Reporting | url: /display/SO/Enterprise+Services+Weekly+Operations+Review | userName: anonymous | action: viewpage | page: 198248516
```


Tags: addon-com.adaptavist.confluence.enterprisenotifications

confluence-administration