youngmon/atlassian-qna huggingface dataset:
Public Video Links
Asked by Spencer Simons:

We're looking into solutions for video hosting within our organization that we can easily link to only the video. We already have a lot of these videos hosted in Confluence articles but I can't find anywhere in the documentation that would show how to access a static link for videos that can be shared.

Is there a way to do this? specifically looking for a way to refer to a confluence video embedded in an iframe on an intranet site. We don't want to have to maintain videos in two different locations which is why we haven't yet re-uploaded to the intranet site or another external video site like youtube or vimeo.


Answers:
author: Diego
body: Hello [@Spencer Simons](/t5/user/viewprofilepage/user-id/3670928) !

Sharing content within Confluence itself is the main purpose of the tool. We can share things that are stored in Confluence somewhere else, but it is not the main approach.

The links that lead to your video file in the Confluence video player have tokens in it and sharing them externally is not a good approach on security.

You could use a third-party application that allows for external sharing of content. I could find one in our marketplace:
> * [++***\[Atlassian Marketplace\] External Share for Confluence***++](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud&tab=overview)

I hope this helps!


Tags: cloud

iframe

video
Creating a wiki page
Asked by srodriguez:

Hi,

I am trying to create a wiki page that can house hyper links to useful information from my desktop or URLs but in the format of a three column table of contents format. I cannot seem to get the proper assistance when reviewing your help center.

Example:

Ad Ops 101

* How to tell you have a 3rd party tag vs just an impression
* What is an impression tracker?
* What are survey pixels?

I would make the bullet points into links of documents or hyperlinks to URLs, etc. but cannot seem to find the best way to display this on one page.

Best,

Sabrina


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@srodriguez](/t5/user/viewprofilepage/user-id/4048990)

To create the hyperlink, click on the Insert link and then you can enter the specific URL.

Please refer to the below screenshots.

1.

![hyperlink3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106519iB6C9F302D64D827E/image-dimensions/476x157?v=v2 "hyperlink3.jpg")

2.

![hyperlink2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106520i439BC33C779F2506/image-dimensions/437x200?v=v2 "hyperlink2.jpg")

3.

![hyperlink1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106518iBBB42B5ECF40533C/image-dimensions/370x185?v=v2 "hyperlink1.jpg")

Thanks,  
Manisha

comments: author: srodriguez
body: Thank you, Manisha, but this is not what I am referring to. I want to hyperlink a PDF into the page etc. I do not have URLs for all the documents since many are different forms PDFs, word documents, and PPT not necessarily URLs. Do you know how I can achieve this within the current UI?

Best,

Sabrina


Tags: cloud
Why can't assigned space admins see the blue 'Edit' buttons for the confiform entries?
Asked by Bill Mills:

I have a page set up that shows a table with all submitted forms listed. I am the original site admin (global admin controlled by a different team) and have full access to his feature. I built the page and can see the blue 'Edit' buttons on this page.

However I've added several other admins (they show on site settings) and have no restrictions set on the page itself.

With these settings, could there be another reason they dont' see the same button? I did testing with one and they were able to design and admin all other aspects of the space.

Please help!!


Answers:
author: Alex Medved _ConfiForms_
body: Do they have edit permissions on the page where the form is configured?

Please see this <https://wiki.vertuna.com/display/CONFIFORMS/Confluence+page+permissions+and+ConfiForms> to understand the permissions model we have in ConfiForms


Tags: confiforms

new-to-confluence

server
Create -> Page with a draw.io diagram says connecting... but blank page never draws.
Asked by Harper Mann:

Confluence and Draw.io are current version. If Create is selected at the top of a Confluence page, then "Page with a draw.io diagram", it goes to a blank page, says Connecting... at the bottom but stays blank forever. Anyone else see this?

No errors in catalina.out. If I create a page, then select insert a draw.io diagram, the diagram editor comes up, creates a diagram and works fine. It's just the main Create that fails.

Tried disable / enable the plugin. Tried turning off / on collaboration, neither worked.

Have NOT tried restarting Confluence as it's in production.

Any ideas?


Answers:
author: Harper Mann
body: Latest version of Draw.io Application (Version:9.4.8) fixed the issue. Page is created and a diagram is properly created.


author: Marija Radovic
body: Hi,

could you tell me Confluence Server and draw.io versions first, please just to be sure?

Also, if you repeat all the steps in Incognito mode, does it help?

Thanks,

Kind regards,

Marija

comments: author: Harper Mann
body: ### **Confluence Information** {#toc-hId-1172233547}

System Installation Date Monday, October 7, 2019

Confluence Version 7.2.0 Build Number 8401

**Draw.io Application**

Version: 9.4.6

Thanks!


Tags: confluence-server

draw.io

server
Bulk delete Confluence page history
Asked by Rebecca Blakstad:

Hi,

I need to bulk delete page history on a Confluence space. Is there a way to do that without an addon?

Best,  
Rebecca


Answers:
author: Diego
body: Hello [@Rebecca Blakstad](/t5/user/viewprofilepage/user-id/3548744) !

As I understand, you need to delete multiple page versions in a single action.

Going straight to the point, I can tell you that this is not available natively for Confluence. You can check further details on how this works in Confluence Cloud here:
> * [++***\[Confluence Cloud\] Create, edit, and publish a page***++](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/)

This feature suggestion has been filed under this report:
> * ++***[\[Confluence Cloud\] Add ability to bulk delete page history](https://jira.atlassian.com/browse/CONFCLOUD-34194)***++

You might be able to achieve this with third-party applications, such as Confluence Command Line Interface (CLI):
> * [++***\[Atlassian Marketplace\] Confluence Command Line Interface (CLI)***++](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview)

Looking at their documentation, they do have a function called removeContentVersions that should take care of the action you need to achieve:
> * [*++**\[BobSwift\] Confluence CLI -- removeContentVersions**++*](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/1068174697/removeContentVersions)

I hope this helps!

Let us hear from you!

comments: author: Moses Thomas
body: [@Diego](/t5/user/viewprofilepage/user-id/1188952) I think this should be implemented in native Confluence it is so difficult to delete one by one on server, and if i don't want to buy a plugin then may be i should implement my script for this .

Kind regards,

Moses


author: Peter Kidson
body: > * ++***Going straight to the point, I can tell you that this is not available natively for Confluence. You can check further details on how this works in Confluence Cloud here:***++
> * [++***\[Confluence Cloud\] Create, edit, and publish a page***++](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/)

Atlassian Team  
Contrary to your claim, that page contains no such information.


Tags: atl-gruland
Syncing two instances of Jira and one instance of Confluence
Asked by Liz Klausner:

I know similar questions have been asked in the past, but hoping for some guidance. We currently have two instances of Jira, one cloud and one server, and one instance of Confluence (cloud). Is it possible to have both instances of Jira connect to the same Confluence? Also, is it possible to have issues and tasks sync from Jira (cloud) to Jira (hosted) but not vice versa?


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Liz Klausner](/t5/user/viewprofilepage/user-id/4048712)

welcome to the Atlassian Community.

In order to connect your Jira instances with Confluence, you can setup Application Links. [Here are the docs](https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html) how you can link to your Jira Server instance while this is [the doc](https://confluence.atlassian.com/adminjiracloud/using-applinks-to-link-to-other-applications-779295829.html) about Application Links between your cloud products.

In order to sync issues and tasks from your Jira Cloud to your hosted Jira, there's no out of the box mechanism to achieve that. Depending on your needs, I can think of two possible solutions:

* You script your solution, so that as soon as some updates happen in your cloud issues, you use the Jira REST API to update/create the issues on your Jira Server.
* You use an [issue sync app](https://marketplace.atlassian.com/search?query=issue+sync). These apps allow you to define the sync mechanisms in a nicer way than scripting - and they take care of all the authentication work and version differences, in case your Jira Server or Cloud is being updated.

Hope that helped a bit,  
Matthias.

PS: I'm working for the team of [Backbone Issue Sync](https://marketplace.atlassian.com/apps/1215199/backbone-issue-sync-for-jira?hosting=cloud&tab=overview) - one of these issue sync apps.

comments: author: Liz Klausner
body: Thank you! This was super helpful!


author: Matthias Gaiser _K15t_
body: I'm glad it helped.

Just to introduce you to the etiquette here: If you find an answer useful, you can also accept the answer via the button on top of the answer. This marks the question as answered, so other people who like to answer questions don't need to visit it again - and other people searching for solutions easily find the answer which helped you.


Tags: cloud

jira

sync
How to create links that jumb to the headers in the same confluence page
Asked by Renee Louis:

Hi,

In my confluence page, I need to make the headers sections showing as links the jumps into this section by clicking on the link to save some scrolling. How to do this?


Answers:
author: Thomas Bowskill
body: Hi [@Renee Louis](/t5/user/viewprofilepage/user-id/4048704)

You need to use the Table of Contents macro in conjunction with headers. Check out [the Confluence guide for this](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html).

comments: author: Renee Louis
body: Thanks Thomas, I do exactly the same, but the table of contents is showing all the lines in the article not only the headers.


author: Thomas Bowskill
body: [@Renee Louis](/t5/user/viewprofilepage/user-id/4048704) are you able to share a screenshot of what you mean?

Is it possible that the other lines also have a header style applied to them?


author: Renee Louis
body: I removed the headers of all lines, but didn't work....Then I tried Anchors, and it worked fine!

Thanks Thomas :)
When using the PDF macro, how do I only display the first page of the PDF?
Asked by bshillair:

I attached a PDF via the PDF macro in a section on the confluence page, but it shows every page of the PDF so it takes a very long time for me to scroll down the page. How do only show the 1st page of the PDF so it takes up very little room on the confluence page?


Answers:
author: Diego
body: Hello [@bshillair](/t5/user/viewprofilepage/user-id/4048645) !

Currently, there is no setting in the PDF Macro that allows us to select which page needs to be displayed in the macro itself.

What I find strange is that you need to scroll all the way down on your PDF file before you can scroll your page. What I experience is that when I have my mouse cursor over the PDF preview that is inside the macro, scrolling will scroll the PDF. If I place the cursor outside the macro area, I scroll the page.

Here, take a look:
> ![Screen-Recording-2020-08-13-at-1(1).gif](https://community.atlassian.com/t5/image/serverpage/image-id/106620i62CAE7FA02C7CD5B/image-dimensions/429x233?v=v2 "Screen-Recording-2020-08-13-at-1(1).gif")

Can you confirm if that is the same behavior that you are experiencing?

Also, would it be possible for you to share a screencapture of the behavior you are facing if it is not the same presented in the gif above?

Take care not to disclose any sensitive information in the capture. Our community is an open space and everyone can see everything here!

Let us hear from you!


Tags: cloud

pdf
Anyone else has a piece of script when sharing a Confluence page to Facebook?
Asked by Elena Kornilova:

Hi, when sharing a link to a Confluence page to Facebook, other than the picture and the SEO title, a part of some script is visible.

The problem doesn't reproduce on LinkedIn.

Any idea why it happens and how to solve it? Thanks


Answers:
author: Elena Kornilova
body: solved, thanks (script in custom html)


Tags: confluence-server

server
List users within the CONFLUENCE Internal Directory
Asked by Roja Gurram:

Hi [Nic Brough _Adaptavist_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/781454),

How do we get the list of Internal users on Confluence Server 6.6.6 ?

We have configured FOUR user directories in CONFLUENCE. THREE is linked to our Active Directory LDAP and the other is the Confluence Internal Directory.

Do you know how to provide this pls?


Answers:
author: Joshua Sneed Contegix
body: Hi Roja,

Taking a look at [How to delete all internal Confluence users except the local administrator](https://confluence.atlassian.com/confkb/how-to-delete-all-internal-confluence-users-except-the-local-administrator-317949379.html) offers a sub-query in SQL that might help find what you are looking for after a bit of pruning. It goes something like the following for Postgres/MySQL:

    SELECT u.id FROM cwd_user uJOIN cwd_directory d ON u.directory_id = d.idWHERE d.lower_directory_name = 'confluence internal directory'

Please do not run the *Delete* queries unless you want to ruin you day. The trailing semicolon is left out on purpose. Cheers!

comments: author: Roja Gurram
body: Hi [Joshua Sneed _ Contegix](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1551670),

Thank you for providing the query. But , we are using MSSQL SERVER


author: Joshua Sneed Contegix
body: Hi Roja,  
You're welcome and my condolences. I am not a DBA and will not provide a query for MSSQL as it would likely not work, break something, or cause any number of problems. Maybe the DBAs you mentioned on the other, duplicate posting can translate the query.  
You may also want to consider using a plugin from the Marketplace. One possibility is using Atlassian's Rest API Browser to identify a private API endpoint where you are able to expand on directory ID. Cheers!


Tags: confluence-server

server
Confluence had problems starting up
Asked by Eugene Filippovsky:

Hello, confluence suddenly stopped working and there is an error like this:

Could not load bootstrap from environment  
2020-08-12 17:29:16 fatal IllegalStateException: File corrupted in chunk 3218287, expected page length 4..192, got 0 \[1.4.196/6\]

![Confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106436iCC458973FFF41AA5/image-size/large?v=v2&px=999 "Confluence.jpg")

I ask for your help, thanks


Answers:
author: Shannon S
body: Hello Eugene,

Let's see how we can get you back up and running on Confluence.

Could you let me know about the database that you're using with Confluence? What type of database is it, and what's the version?

Please also confirm with me your Confluence version, and if you've upgraded recently.

Thank you!

Shannon


author: Eugene Filippovsky
body: I did it as indicated in the article, unfortunately this did not solve my problem, can I do something else? I would be very grateful for any help


author: Sachin
body: Hello [@Eugene Filippovsky](/t5/user/viewprofilepage/user-id/2721697) ,  

Have you had a chance to look at the other posts, where users were having similar issue. There is an answer on below posts if you like to check it out and see if that helps you  

- <https://community.atlassian.com/t5/Confluence-questions/Could-not-load-bootstrap-from-environment-BootstrapException/qaq-p/990186>  
- <https://community.atlassian.com/t5/Confluence-questions/Could-not-load-bootstrap-from-environment/qaq-p/768846>
Autosave does not working
Asked by Tobias W?lfing:

I configured, that every 30 seconds a page is safed, also the draft pages.

But if I close my tab and want to restore my work, I have no content.

How does it could be?

We are hosting Confluence on our own server.


Answers:
author: Shannon S
body: Hello Tobias,

Welcome to Atlassian Community. It's nice to have you join us!

I recommend starting by running through the checks mentioned at the top of the following article: [Page or blog draft is not saved](https://confluence.atlassian.com/confkb/page-or-blog-draft-is-not-saved-313468055.html)

1. Are [Drafts](https://confluence.atlassian.com/doc/drafts-149040.html) working at all?
2. Does this affect all users?
3. Does this affect all new and existing content in Confluence?
4. Were you able to find anything related in the `atlassian-confluence.log`?
5. While editing or creating a page, have you monitored the http activity? You can do this through Chrome's developer tools or Firefox's firebug network panel.

If you continue to have issues, can you let us know the following?

* Your Confluence version
* Your database and JAVA versions
* When did this last work? You mentioned you changed the interval to 30 seconds, but it's already 30 seconds by default. I noticed you raised a ticket with our Customer Advocates team in which you said you changed the interval to 20 seconds. Can you confirm that, and if the Autosave was working prior to the change?
* What browser are you using when you encounter this issue? Does it happen across other browsers too?
* Have you recently tried to clear your browser cache and restart? I saw a few other people were having similar issues in Confluence but a clear of the browser cache solved the issue.
* Do you currently have any customizations on your Confluence site, including if you've disabled Collaborative Editing, or if you're running behind a firewall or proxy?

Lookin forward to hearing from you about this!

Take care,

Shannon


Tags: save

server
List Of Confluence Internal Users
Asked by Roja Gurram:

Hi Everyone,

How do we check the list/total number of Internal users on Confluence Server 6.6.6 pls ?

Can someone urgently assist pls.


Answers:
author: Sachin
body: Hello [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350) ,  

As a confluence admin  
- goto settings (cog) --\> General Configuration --\> License Details --\> [Licensed Users](https://confluence.atlassian.com/conf69/managing-your-confluence-license-950285419.html)  
- if you like to know the list of all users : goto settings (cog) --\> User Managemenet --\> Show all users  

Best,  
Sachin.

comments: author: Roja Gurram
body: Hi [Sachin](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3827093),

Am looking for the below pls.

We have configured FOUR user directories in CONFLUENCE. THREE is linked to our Active Directory LDAP and the other is the Confluence Internal Directory. We are doing migration from On prem server to AWS so, someone asking the total number of only "CONFLUENCE INTERNAL USERS".

Do you know how do we get the list/total number of Internal users on Confluence Server 6.6.6 ?


author: Sachin
body: You can run some SQL queries on your database to get the users list - [How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)


author: Roja Gurram
body: Ok, Thank you Sachin. Above article you have provided will not suits for this case.

Can you help/provide me out with the exact SQL query so, that i will ask DBA team to run the specific query which it gives the count of only "Confluence Internal Users" not the AD users ?


Tags: confluence-server

server
Add a space
Asked by Christopher Stump:

How do I get a space added for my team?


Answers:
author: Ste Wright
body: Hi [@Christopher Stump](/t5/user/viewprofilepage/user-id/3010303)

If you have the permissions, you can create your own:

1. Go to Spaces on the main navigation bar, and select "View All Spaces"
2. Press the "Create Space" button in the top-right corner

If the button is missing, space creation permissions might be limited at your company. In this instance it's best to reach out to a Confluence Admin / Site Admin to request they create it for you.

Regularly Admins can be found in your IT or System Administration Teams!

Ste


Tags: cloud
Unable to edit website www.computerome.dk
Asked by Myhanh Nguyen:

Hi Confluence Support,

A college contacted you last week regarding an issue with not being able to edit the site. The url for the site is [www.computerome.dk](http://www.computerome.dk) Thankfully, we have been able to resolve this issue internally.

However, today, when trying to access the site, I received the following error message (see screenshot below)

It seems that the site is very unstable, as I've tried accessing the site at various times today, sometimes being able to access it and other times not (see screenshot below)

In general, we have been experience a lot of issues with the site lately.


Answers:
author: Ste Wright
body: Hi [@Myhanh Nguyen](/t5/user/viewprofilepage/user-id/4024630)

Just to be clear - this isn't Atlassian Support - they can be contacted via <https://support.atlassian.com/>

However - this doesn't mean a member of the Community couldn't assist. Could you:

* Provide the screenshots - or the error messages (they don't appear to be in the original question above)
* Confirm if this is Confluence Cloud or Server?

As a general note - if this is Server (self-hosted) and there are instability or performance issues, it is often an issue with the Server itself. Have you checked into this to see if there is issues on that side?

Ste

comments: author: Myhanh Nguyen
body: It is confluence server.![2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106431iE2D4C6806F31751F/image-size/large?v=v2&px=999 "2.jpg")![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106432i10EF8A4B3E84DB8E/image-size/large?v=v2&px=999 "1.jpg")


author: Ste Wright
body: Hi [@Myhanh Nguyen](/t5/user/viewprofilepage/user-id/4024630)

These look like internal errors as opposed to an issue with the application:

* **Connection Timeout:** Either a network error - or the server is not responding / too slow to respond. I would look into the host server to see what might be causing this performance issue.
* **Instance Health:** These are errors based on the Instance Health Check - see what each of these errors means on [this page](https://confluence.atlassian.com/support/instance-health-790796828.html).

Ste