youngmon/atlassian-qna huggingface dataset:
Can you hide comments from certain members?
Asked by Rachel Del Toro:

My team uses Trello to work on projects for different clients. Some of our clients want access to see the board. However, I would like to hide all comments or not allow them to see our comments so we can still have some internal discussion without them seeing it.

Is this possible?


Answers:
author: Jodi LeBlanc
body: Hi [@Rachel Del Toro](/t5/user/viewprofilepage/user-id/2694624) there is no way of hiding comments in Trello. You may want to consider opening a separate board for your clients if you don't want them to see the collaborative nature of your board. You could make a copy the cards without comments that you want your client to see, or move the specific cards that you would like the clients to see to the new board.

Please let me know if this helps.  
Thanks,

Jodi


author: Iain Dooley
body: [@Rachel Del Toro](/t5/user/viewprofilepage/user-id/2694624) in addition to having a second board you could also link to a Google doc from each card which you could use as additional, private chatter.
How to un-archived a list?
Asked by Philip Greenfield:

I made the mistake to archive a list, and I cannot find it back. What should I do?


Answers:
author: Jodi LeBlanc
body: Hi [@Philip Greenfield](/t5/user/viewprofilepage/user-id/2693881) to unarchive a list select "Archived Items" under "More" within the board menu. Then click "Switch to Lists" near the top of the page, then choose a list and click "Send to Board". (It may already say "Archived Lists" at the top, in which case you won't need to click "Switch to Lists.")

This link provides the step-by-step:

<https://help.trello.com/article/786-archiving-lists-deleting-lists>

Please let me know if this helps.

Thanks,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Philip Greenfield](/t5/user/viewprofilepage/user-id/2693881) did this work for you?

Thanks,

Jodi


author: Glen
body: Me too, thanks Jodi.


author: Philip Greenfield
body: Yes, it did,

Thank you.
Can we control which team can access/view the contents of a board?
Asked by Asim Aziz:

I will be supervising two teams, internal and external. I would like the internal team to have viewing/editing capabilities of all boards, while preventing the external team from accessing the boards that pertain to internal tasks. Is this possible?


Answers:
author: Jodi LeBlanc
body: Hi [@Asim Aziz](/t5/user/viewprofilepage/user-id/2693651) I would recommend you have two boards: internal and external. You could then invite your internal team to have access to both boards, and your external team only invite them to the external board. Trello does not have access controls within a board.

Trello Business class allows you to have observers on a board, however they could still see everything, just wouldn't be able to make changes.

Please let me know if this helps.

Thanks,

Jodi
Trello and Toggl - projects stopped being visible
Asked by Joana Lamego:

Hi all,

Has anyone noticed that this week, tracking time in trello using toggl button stopped assigning specific cards/projects? Does anyone know how to solve this?

Many thanks!

Joana


Answers:
author: Jodi LeBlanc
body: Hi [@Joana Lamego](/t5/user/viewprofilepage/user-id/2692870) has your issues with Toggl been resolved? You may want to uninstall and reinstall the add-on to see if that resolves your issue. In the meantime, I noticed Trello has several other timekeeping options you may want to consider until this has been resolved.

<https://help.trello.com/article/941-time-tracking>

Please let me know if this helps.  
Thanks,

Jodi


Tags: toggl
Is there a way to have alias's of cards in multiple boards or lists?
Asked by Nick Mattingley:

I want to find a way to create duplicate but linked versions of cards so that they can appear in alternate boards but be updated across all versions. Is this possible?


Answers:
author: Qasim
body: Hi [@Nick Mattingley](/t5/user/viewprofilepage/user-id/2692291)

As [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) suggested, Unito can help you accomplish this with ease. Did you happen to try it out? I'm curious to know what you thought about the application.

Unito (Trello + Trello Integration):

<http://bit.ly/2ZXqwhe>

Let me know if you had any questions, or need any assistance at all. I'd be glad to help out!

Best,

Unito


author: Jodi LeBlanc
body: Hi [@Nick Mattingley](/t5/user/viewprofilepage/user-id/2692291) have you considered using the Unito Power-up?

Unito is a great way to sync (connect) information between Trello boards, letting your cards exist in more than one place at the same time.

The[Unito Power-Up](https://trello.com/power-ups/search/unito) lets you sync data such as descriptions, labels, lists, checklists, Custom Fields, comments, due dates, members, attachments, and more. Teams receive real-time updates on what's happening in multiple boards --- without ever having to leave their own. The best part: You can control exactly what information gets synced by using the filters.

Here is a blog post that gives more details:

<https://blog.trello.com/trello-unito-power-up>

Please let me know if this helps.

Thanks,

Jodi

comments: author: Nick Mattingley
body: Hi Jodi,

I will try that - want thanks for answering!

Kind regards

Nick


author: Jodi LeBlanc
body: Thanks Nick, please let me know if it works for you once you try it.

Have a good day,

Jodi


author: Nick Mattingley
body: Hi Jodi

I've run into an issue. I've reached the limit on the number of Power ups. Is there a way to remove one so I can add Unito?

Many thanks

Nick


author: Jodi LeBlanc
body: Hi [@Nick Mattingley](/t5/user/viewprofilepage/user-id/2692291) yes you can go to the menu in right hand corner of your Trello Board and Choose power-ups. Click on power-ups, then enabled, and then the settings button, and once you click on that you can disable the one(s) you have active.

For free Trello accounts you get one power-up per board, for Trello Gold you get three powerups and for Business class you get unlimited.

Also if you don't currently have Trello Gold there is an opportunity to earn up to 12 months free by having friends, family and colleagues sign up. Here's a link with more information:

<https://trello.com/en/gold>

Thanks and hope this helps.

Jodi
Recover archived lists not working on trello
Asked by Daniel Crowley:

Hi,   

I can't recover archived list  

To reproduce:  
- Create a new board, add a list, add a card.   
- Go to "Archived Items" in the sidebar  
- Both the "cards" and "lists" view show "No archived cards" /"No archived lists"  
- Archive the card, go to "Archived Items" "cards" view, and the card is there.  
- Archive the list, go to "Archived Items" "lists" view, but the view is blank. ( not even the "No archived lists")  

Is this just me?  

Thanks in advance,  
Daniel


Answers:
author: Jodi LeBlanc
body: Hi [@Daniel Crowley](/t5/user/viewprofilepage/user-id/216796) I just looked at my archived lists and they are all there to be recovered. Is this still happening for you? If so what browser are you using?

Thanks,  
Jodi

comments: author: Panggih R_ Sudarsono _IDBH_
body: Hi Jodi,  
For me still apply,  
Accidantally archied a list/collection, but want it back on the board.  
Thank you.
Can't retrieve archived lists
Asked by Anna Bland:

I have archived 2 lists.

But when I go to retrieve the archived lists by clicking on:  
More... --\> Archived items --\> Switch to lists

there are no archived lists visible.

Can you please help me retrieve my archived lists?

Thanks


Answers:
author: Stephanie Toal
body: Came here for the same issue. Archived lists are missing.


author: Jodi LeBlanc
body: Has this been resolved? I went into my list archives this morning and all of my lists are there and ready to be recovered.

Thanks,

Jodi


author: Iain Dooley
body: [@Anna Bland](/t5/user/viewprofilepage/user-id/2688953) also seeing the problem, should def be reported to support@trello.com!
Use of Planyway Calendar on a free subscription of Trello
Asked by REVIVE:

I have the free subscription of TRELLO, I have selected to use 1 Powerup (Planyway Calendar),**can this feature/powerup be used for an unlimited period of time?**


Answers:
author: Iain Dooley
body: [@REVIVE](/t5/user/viewprofilepage/user-id/2688660) you won't incur any charges from Trello for using a single power up per board, but the provider of the power up may require payment.
Pictures on Card Covers Disappearing
Asked by Ian Campbell:

Hi,

I am having the same problem, but it has only started recently.

The older pictures I have added to Cards remain in place. But ones I've added in the last few months (say 2 or 3 at a guess) stay for a few days then vanish.

To get them back, I click 'remove cover' followed by 'add cover', and then the pic returns for another few days.

The pics are important for the feel and the appeal of the Cards, so I would really appreciate a solution.


Answers:
author: Dustin Gutsche
body: Was this resolved? I started having this issue myself just today and it's perplexing. The card has a cover when you look at the card back but all my card covers are disappearing (I have selected the faded (white) card cover option. I use it for all my cards so this really disrupts the aesthetic for my clients.


author: Athalla
body: i have the same issue now, i wonder how to fix it


author: Ian Campbell
body: Unfortunately the cover pictures are still disappearing after a few days.

I wonder if it makes a difference if you save the picture to desktop first and then drag on to the board, or copy the image location/address into the 'Attachment' box?

I haven't tested this yet.

(I usually do the latter.)

comments: author: Athalla
body: how do u fix it ? i have the same problem now


author: Charlotte G
body: Try clearing your cache in your browser - I was having the same issue and that worked.

comments: author: Ian Campbell
body: Thanks for your reply Charlotte.

It seems to have done the trick on Firefox. I was able to selectively delete cache in Preferences.

Safari 11.1 doesn't have this useful option. Instead you have to access the hidden 'Develop' function and then click 'Empty caches'. As soon as I did this, the Trello page and site completely disappeared. And I can't get it back! I've closed Safari, opened it again, put trello.com into the address bar, and the address comes up as a blank page...

I can still access Trello from Firefox, but not from Safari.


author: Ian Campbell
body: Safari problem solved. It was due to my disabling javascript in Prefs, which I confused with java.

I'll leave it a few days to check if the cover pictures are now staying in place, and then hopefully click 'accept answer'.


author: Ian Campbell
body: Card cover pictures still disappearing - still no reply from support team.


author: Ian Campbell
body: Hi Torben,

I contacted the support team with screenshots over a week ago, but have received no reply.

Ian


author: Torben_trello
body: Would you mind reaching out to our support team at trello.com/contact with a screenshot that shows the issue as well as the link to the board, so we can check it out? Thanks
Connecting Boards to the Outlook Add-In
Asked by Bernice Vargas:

I connected my Trello account to my Outlook and can see the add-in. However, I cannot access the right boards, it only shows me old boards. How do I edit the boards I see via the add-in?


Answers:
author: Jodi LeBlanc
body: Hi [@Bernice Vargas](/t5/user/viewprofilepage/user-id/2687985) I did a bit of reading on this and found this post.

<https://help.trello.com/article/1075-outlook-add-in>

It did say if you are having any trouble with this add-on to email: [trelloaddin@service.microsoft.com](mailto:trelloaddin@service.microsoft.com).

Let me know if this helps.  
Thanks,

Jodi
IOS version (free)
Asked by George Georgiadis:

Hi! I am using an iPhone 5 which is running iOS Version 10.3.3 and it is not updating it. When I try to get the trello app through the App Store it says that I need iOS version 11.0.0 to download it. How can I download the Trello App?  
Thank you in advance


Answers:
author: Jakub Hanak
body: Hello [@George Georgiadis](/t5/user/viewprofilepage/user-id/2685735),

You won?t probably be able to download the app, unless you update your iOS. But I am not sure that you can do that for iPhone 5.

Best regards,

Jakub

comments: author: Jakub Hanak
body: I just checked and you can update to iOS 11 only iPhone 5s or higher.


author: George Georgiadis
body: Thank you very much. I have an iPhone 5 not 5s. Any idea how to update to version 11.0.0 (I've already tried the "Settings-\>General-\>Software Update" way and I get an "iOS 10.3.3 Your Software is up to date" message


author: Jakub Hanak
body: It is not possible to update your iPhone 5 to iOS 11, because it is not supported.


author: George Georgiadis
body: OK thank you
TRELLO NOTIFICATIONS ON WHATSAPP
Asked by FERNANDO VALENTIN:

HOW TO SEND TRELLO NOTIFICATIONS TO WHATSAPP?


Answers:
author: Nic Brough -Adaptavist-
body: Please, STOP SHOUTING. It's considered rude by most, and many of us find it difficult to read as well.

There are currently no integrations or powerups that directly link Trello to Whatsapp. But, I have seen a Trello board linked to Whatsapp indirectly - both support IFTTT, so if you were happy to go via that, you can do it.

comments: author: Isan Rodriguez Trimi?o
body: Can you give more info about this topic, an example will be awesome


author: Namur Baatsh
body: bom dia !  
Vi uma integra??o que funciona muito bem com o m?todo kanban.

Segue o v?deo e o fornecedor do servi?o.

<https://www.youtube.com/watch?v=GDaMYxRifkM>

<https://pickyassist.com/whatsapp-trello-integration>

Abra?os e boa sorte !
Trello - BigPicture Power-Up not importing tasks
Asked by Piotr Urba?ski:

Guys,

I've spent a whole day on transferring my project to Trello only due to the fact that I wanted to use your Big Picture extension.  
I managed to get started and left it yesterday with data being displayed on the Gantt chart.  
To my surprise, there is nothing out there today and the message I'm getting is as below:

Info

You don't have defined any perspectives. Please go to configuration page and create one.

I do not know what this could mean....  
Any configuration that is out there allows me to pick the program lead in General configuration and owner/boards in scope definition. All is and was set to my name and the board that I am using --\> Polish Cyber Week

Is there any hope my work from yesterday is not gone?


Answers:
author: Piotr Urba?ski
body: I just got a reply from the team softwareplant.com explaining that there was an issue with introduction of the new release of the software.

The bug has been fixed since and all is good so far.

Point for the team for coming back on my inquiry in quite good timing.


Tags: big-picture
Big picture asking me to "define perspective"
Asked by Jessica J?gbring:

Hej

We use Trello app and have Big Picture Power-up on one of our boerds. It has nog stopped working. I get red box saying "You don't have defined any perspectives. Please go to configuration page and create one"

But i don't know what to do. I'm not able to choose any perspective.


Answers:
author: Michal Mrozowski
body: Hi Jessica,

Problem with perspectives is already solved.

Sorry for the inconvenience.

BigPicture Power-up Team.


author: Torben_trello
body: The mentioned Power-Up is not developed by Trello. We'd recommend reaching out to the developer directly via support@softwareplant.com

comments: author: Michal Mrozowski
body: Hi Jessica,

Problem with perspectives is already solved.

Sorry for the inconvenience.

BigPicture Power-up Team.
How to generate API key?
Asked by Snehil Mishra:

Following url is throwing 404

<https://trello.com/app-key>

Thanks


Answers:
author: Iain Dooley
body: [@Snehil Mishra](/t5/user/viewprofilepage/user-id/1244933) that means you're not logged into trello

comments: author: snehil_mishra
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks. Let me check !!!!
how to view all cards for a team
Asked by Ghaida Khader:

Hello,

I have recently joined Trello.

I created a new team. For this team, I created boards per each project.

How can I as a team lead to view all cards per each project/board? In order to keep track per each card/deadline for all projects.

Thank you !


Answers:
author: Iain Dooley
body: [@Ghaida Khader](/t5/user/viewprofilepage/user-id/2679084) there's no view in Trello that shows all cards across all boards for a team, but I love the tool Placker for this type of multi board reporting; it can, for example, show a gantt chart broken down by card name, list name, label and team member with start dates, end dates and dependencies, across all boards

comments: author: Ghaida Khader
body: Thank you, Lain ! I will check it.


author: Sami Linnanvuo _Screenful_
body: [@Ghaida Khader](/t5/user/viewprofilepage/user-id/2679084) [Screenful Dashboard for Trello](https://screenful.com/dashboard-for-trello) can provide you high level view across multiple boards. Here's an example dashboard showing overview across five Trello boards:

![Screenshot 2019-07-23 at 13.03.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/61195iE9186EDED86C3BF9/image-size/large?v=v2&px=999 "Screenshot 2019-07-23 at 13.03.12.png")

The columns on the right are configurable so you can choose what information is shown for each board. Clicking the numbers shows a list of individual cards.
Sorting Trello Drawer Boards in specific order
Asked by Andrew Guthrie:

I am wondering why my team boards are not in order. I have added the numbers in front of the names of the boards, yet they are still out of order. It seems to keep then in order of alphabet and ignoring the numbers I have added. (See my image below)

The numbers DO keep it in order on the grid layout fine. But why not the drawer as well? Would love them to be in order of 1 thru 6 in the drawer for my team.

![Screen Shot 2019-02-06 at 9.52.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44775i1A9671187C9D1016/image-size/large?v=v2&px=999 "Screen Shot 2019-02-06 at 9.52.59 AM.png")


Answers:
author: Andrew Guthrie
body: Downloaded the Mac desktop application and they are sorted perfectly with the numbers. Seems like the browser version thru Mozilla Thunderbird was not sorting the drawer correctly. We will be using the application version anyway. Thanks.

comments: author: Andrew Guthrie
body: ![Application version fine.png](https://community.atlassian.com/t5/image/serverpage/image-id/44776i32378832851557FB/image-size/large?v=v2&px=999 "Application version fine.png")


Tags: board

sort
Getting a blank page before Printing card
Asked by Integrity Electric & Plumbing:

I am getting a Blank page before my card while printing. Is there a way to remove that? I didn't have that before.![Trello screen.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/44784i0C9F31BA783271E2/image-size/large?v=v2&px=999 "Trello screen.JPG")


Answers:
author: Iain Dooley
body: [@Integrity Electric \& Plumbing](/t5/user/viewprofilepage/user-id/2679188) I've never seen that before, do you have a cover image on the card perhaps?

comments: author: Integrity Electric & Plumbing
body: All of my cards do this but we have another PC and it doesn't. So I am thinking it has to do with my printer or Desktop. I can select page 2 but if I am in a hurry and forget it's a bit annoying.
How to link to specific text in same page using anchor?
Asked by blaza_srdjan:

Hello community,

I have a problem where I'm trying to write some How-To articles for my team.

In that process I am often referring to the same "Warning message".

I have created the anchor for that message but then want to link it there isn't any option to link the anchor.

Did I missed something?

I already saw other articles \& videos \& explanations how to use anchor + link but they are all using old version from confluence.

Help! Help! Help :)


Answers:
author: Brant Schroeder
body: [@blaza_srdjan](/t5/user/viewprofilepage/user-id/4429476) Welcome to the Atlassian community

You will need to make sure that you are creating your anchors using the anchor macro. If I named my anchor linkOne then all I need to add to the link field is **#linkOne.** This will make the anchor link work.

If you are linking to an anchor on a different page it would be the URL**#linkOne.**


Tags: anchor

atl-gruland

cloud

confluence-cloud

link
data center / server location / hosting
Asked by Uliana Zvereva:

Hello, I need the answer to my question: where the data center (hosting) for Notion (confluence) / Wiki / Slack is physically provided / located?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "notion (confluence)"? Is that a name you call your Confluence? Could you also explain "wiki"? As Confluence is a wiki, do you mean something other than Confluence, or do you just mean your Confluence?

Slack is hosted on AWS, defaulting to the US, but placed in other regions if there's a good reason to do so (usually high local traffic)

You have not defined whether your Confluence is Server, DC or Cloud, so we can't answer the question for that.

comments: author: Uliana Zvereva
body: Well, yes, Confluence means Wiki (as I use it in the unied serrvice).

Although I do not know whether my Confluence/wiki is server, DC or Cloud, please note that my (company) residence region is Russia and, thus, I just wonder (1) where my data is hosted physically, (2) where I can confirm info on my data center's location (guess, it should be some link to data servers' map etc.)?

If there is still no possibility to answer my questions due to lack of some add.info, please do not hesitate to ask me.


author: Nic Brough -Adaptavist-
body: We can't help you, we're not your system administrators.

If you are on Server or DC, then you really need to ask this of the administrators, we can't know where your machines are.

If you are on Cloud, we could take a guess, as it's likely to be the data centre nearest you (probably Germany), and your administrators can confirm it by looking at the site information (you have the option to choose which site it is at too, the default is just "closest")
Find includes to excerpts
Asked by Manuel B?hnisch:

Hi everyone,

I have a page that defines an excerpt using the excerpt macro. How do I find pages that include that excerpt via the excerpt include macro?

I'm still using a Confluence 6.15 but would also be interested in a solution for newer versions.

Thanks allot

Manuel


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Manuel B?hnisch](/t5/user/viewprofilepage/user-id/453949) ,

Please check [this question](https://community.atlassian.com/t5/Confluence-questions/Reporting-of-pages-using-Table-Excerpt-Include/qaq-p/1556626) - here I answer how to search for the Table Excerpt Include macros (they are provided by our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview)). But the concept will be the same for any macros you have.

comments: author: Manuel B?hnisch
body: Hi Katerina,

thanks allot. Indeed, that worked for me. The request to use is: [https://confluence.url/dosearchsite.action?cql=macro+%3D+"excerpt-include"+AND+text\~"\<page](https://confluence.url/dosearchsite.action?cql=macro+%3D+"excerpt-include"+AND+text~"<page) title with excerpt macro\>"

Cheers.


Tags: confluence-server

macro

server