youngmon/atlassian-qna huggingface dataset:
Repository is over the size limit (4 GB)
Asked by Samet:

Hello,  

Accidentally, I exceeded the size limit along with a file and now I can't make any changes to my files. I want to delete that file, but I can't do that either. Can you help me with this?


Answers:
author: Patrik S
body: Hello [@Samet](/t5/user/viewprofilepage/user-id/5360140) and welcome to the Community!

I've executed a garbage collection in your repository which helped to reduce the size back to **3.7GB**.

This should allow you to remove the large files from your local copy of the repository, and push the cleaned-up repo back to Bitbucket.

You can follow the instructions in the below article to remove the large files from your repo locally :

* [Removing large files \| Bitbucket Cloud](https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/#Removing-large-files)

After you push the changes to Bitbucket, please let me know so I can run a GC again to remove these files from the remote repository.

Thank you [@Samet](/t5/user/viewprofilepage/user-id/5360140) !

Patrik S

comments: author: Samet
body: Thanks for your help.


Tags: atl-rvw

bitbucket-cloud

cloud
Repository size not decreasing
Asked by Alexandrun:

Hello,

We pushed a big folder accidentally. Then we ran BFG and removed that folder. Now a local copy is around 1.4 gb, but the size shown by bitbucket is 3.89GB.

What else can I do, or should a gc be run on the repository by the Bitbcuket team?

Best regards,

Alex


Answers:
author: Patrik S
body: Hello [@Alexandrun](/t5/user/viewprofilepage/user-id/5360023) and welcome to the Community!

After cleaning up a repository and pushing it back to Bitbucket, it's necessary to run a garbage collection on Bitbucket side to remove the dangling objects that were left behind by the removal of the large files.

I went ahead and executed a GC in the repository of your workspace that matched the size you shared with us. The size was reduced back to **1.3GB** :)

Now that GC is completed, I would highly recommend you having everyone on your team removing their old copies of the repository and doing a fresh clone of it. Since the old clones have a dirty history, it's better to delete them, so you don't risk pushing the dangling objects back into your cleaned repository, which would increase its size again.

Thank you, [@Alexandrun](/t5/user/viewprofilepage/user-id/5360023) !

Patrik S

comments: author: Alexandrun
body: Thanks a lot for your answer. The GC on your side can be run only by the Bitbucket team or is there an option that I can also do it in the future if we make the mistake again?


author: Patrik S
body: Hey [@Alexandrun](/t5/user/viewprofilepage/user-id/5360023) !

The GC is run automatically by bitbucket from time to time, but in cases where you want it to be expedited, you can let us know here in the Community and we can help execute it for your repository.


Tags: atl-rvw

bitbucket-cloud

cloud
BitBucket Slack Connection Blocked
Asked by MOHAMMAD SHAHEER:

I tried to connect my repository with Slack. I added my (slack) workspace URL and email and after that, it said "**Slack.com is blocked**".


Answers:
author: Theodora Boudale
body: Hi Mohammad and welcome to the community!

Can you please check the following page (after you log in to your Bitbucket account), specifically the section "You have denied access to the following applications.", and see if Slack or Bitbucket chats are listed there?

* <https://bitbucket.org/account/settings/app-authorizations/>

If they are, can you please remove them from this list and try connecting the repo to Slack one more time?

If you're still experiencing issues, can you please post a series of screenshots showing the steps you follow, up until you get this error? Please make sure to blur any emails, workspace URLs, or other private info in the screenshots prior to sharing.

Kind regards,  
Theodora


author: aurettoworks
body: I've found that if I log into the Slack workspace through the browser first and then attempt to connect, it works. So it seems like the issue may be on Slack's end.


author: aurettoworks
body: I have the same issue.

When I'm trying to connect a repository to Slack (<https://prnt.sc/dhbibKAfQnzU>), I get forwarded to the normal Slack login page (<https://slack.com/workspace-signin>), but after logging in, I don't get redirected back to Atlassian.

<https://prnt.sc/uIxumQflX4gQ>


Tags: bitbucket-cloud

cloud
Bad docker image pulled
Asked by Nicolas LARZILLIERE:

Hi, I have a problem I've never had before.  

I use a custom Docker Image which is private.  
I have the IDs in Workspace Vars.  
I never get any problem with others previous version of this image.

When I use pipelines, Bitbucket pulls the wrong image, the version pulled is a :latest version from 1 week ago.

Have you encountered this problem before?

PS: In "build setup" when I click on "Images used: build: docker.io/myCustomImage" the SHA was not the new one and the url sends to a 404


Answers:
author: Patrik S
body: Hello [@Nicolas LARZILLIERE](/t5/user/viewprofilepage/user-id/5359623) and welcome to the Community!

Could you confirm that if you pull the same image tag locally, does it download a more recent version?

Also, by any chance are you using self-hosted runners in your pipeline? I ask this because you might have an older version of the image already downloaded in the runner's host, which would make the runner use that cached local version instead of downloading it from Dockerhub.

Thank you, [@Nicolas LARZILLIERE](/t5/user/viewprofilepage/user-id/5359623) !

Patrik S

comments: author: Nicolas LARZILLIERE
body: Hello [@Patrik S](/t5/user/viewprofilepage/user-id/4603309)  
Thank you for your answer first of all!

I don't think I use self-hosted runners.  
My image is on DockerHub, in private, and I call it using my credentials as Workspace Variables, it is build with "--no-cache" as argument of "docker build".

Locally, I pull the latest version of the image every time.

It's as if Bitbucket had some cache when pulling the image, is this possible ?


author: Patrik S
body: Hello [@Nicolas LARZILLIERE](/t5/user/viewprofilepage/user-id/5359623) ,

Could you confirm if the **latest**tag in your Docker image points to the version from 1 week ago?

If you don't specify an image tag in your pipeline YML, Bitbucket will try to fetch the image with the **latest** tag.

Another option would be for you to try pushing the updated image with a different tag, e.g **my_image:updated**, and then configure your pipeline to use this version and check if the updated image is being pulled.

```
image: my_image:updated

pipelines:
  default:
      - step:
          name: Test Step
          script:
           - echo "Test"
```

Thank you, [@Nicolas LARZILLIERE](/t5/user/viewprofilepage/user-id/5359623) !

Patrik S


author: Nicolas LARZILLIERE
body: Hello,  

well at the end I have created a new Image and it worked, because I tried many things with the buggy image without effects.  

For answer you, with the buggy image, when I forced another tag, all was going good, pulling the last good forced tag.  
The problem appear only when I tried to pull the ":latest" tag.  

Thank you for your answers and the effort you put into helping me !


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
While I am sharing repository to other user getting error Resource not found after accepting invite
Asked by Hemant:

I am as a Administrator in my work space while am sharing repository to other user via invitation after accepting Invitation user get error resource not found.![image_2023_11_01T12_33_19_885Z.png](/t5/image/serverpage/image-id/290720i5238235B3961E9AC/image-size/large?v=v2&px=999 "image_2023_11_01T12_33_19_885Z.png")


Answers:
author: Theodora Boudale
body: Hi [@Hemant](/t5/user/viewprofilepage/user-id/5359687) and welcome to the community!

The reason for this error is that the workspace with this URL doesn't exist.

You can ask the user to do the following:

1. Log in to Bitbucket Cloud website from browser
2. Select their avatar (top right corner) \> **All workspaces**

They will see a list of all workspaces they have access to. They can then select a workspace from this list to access it.

Please feel free to let me know how it goes and if you need further assistance.

Kind regards,  
Theodora

comments: author: Hamada45
body: Sorry I jump into this discussion since I have same experience when inviting people to my workspace  

That solution is not work because bitbucket force the user redirected to error url even when they try to access bitbucket.org  

Update: when finally user can see all their workspace, the invited workspace is there but when he click on it the screen will error again


author: Theodora Boudale
body: Hi [@Hamada45](/t5/user/viewprofilepage/user-id/5420736),

I was able to reproduce this error when a user gets invited to a user group that doesn't have access to any repositories. I created the following bug report:

* <https://jira.atlassian.com/browse/BCLOUD-23018>

If this is indeed the case with your user and the user group they belong to, and if you intended to give them access to a repo, you can

* add the user group to a specific repo from **Repository settings \> Repository permissions**
* or add the user group to a project from **Project settings \> Project permissions**. Please keep in mind that this option will give the user group access to ALL repos of that project.

If the user has access to a repository of this workspace, they should not see this error.

If your use case is different, please ask the affected user to create a new question in community so we can investigate further.

Kind regards,  
Theodora


author: Hamada45
body: Thanks! it works


author: Theodora Boudale
body: That's good to hear, thank you for the update!

Please feel free to reach out if you ever need anything else!


Tags: bitbucket-cloud

cloud
Unable to add new users after removing old ones on a free plan
Asked by Vaasugi Velmurugu:

I'm on free plan, I had some users added (within the limit which is 5) and after removing them, I couldn't add new users to the repository, that Bitbucket is complaining that I have exceeded the limit even there are no users other than me.  

![Screen Shot 2023-11-08 at 4.42.50 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/290668i77B8543CCBFAAAAB/image-size/large?v=v2&px=999 "Screen Shot 2023-11-08 at 4.42.50 pm.png")


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Vaasugi Velmurugu](/t5/user/viewprofilepage/user-id/5359437)

Please contact with Atlassian support (<https://support.atlassian.com>). Looks like issue with bitbucket.  

Regards,

Seba


author: Theodora Boudale
body: Hi Vaasugi and welcome to the community!

Does this issue concern the Bitbucket account with the same email as your community account? If so, I checked this account's workspace and I can see that it is within the user limit now.

You can see all users that have access to your workspace if you go to **Workspace settings \> User Directory**.

Please feel free to let me know if the issue is resolved now or if you're still experiencing issues.

In case the error occurs with a Bitbucket account with a different email, please log in to <https://community.atlassian.com/> with this email and leave a comment here, so I can check the status of this account's workspaces.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Add SSH key to repository not workspace
Asked by tomak1:

Why is it possible to add an SSH key to repositories if the action ends with an internal error?  

It only works for me to add SSH key to the workspace.  

But how do I add the key when only the repository is shared with me?

![error.png](https://community.atlassian.com/t5/image/serverpage/image-id/290633iC3FEA62E90FA842A/image-size/large?v=v2&px=999 "error.png")


Answers:
author: Theodora Boudale
body: Hi [@tomak1](/t5/user/viewprofilepage/user-id/765797),

Bitbucket Cloud had an [outage](https://bitbucket.status.atlassian.com/incidents/tv5szx9l36s6) the day you posted your question, it's possible that you were affected by this incident.

Are you able to add an SSH key to the repo now? Please keep in mind that if you already added this key to a workspace, you will need to remove it from the workspace first in order to add it to the repo (or you can try adding a different key to the repo).

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
git push failing with "fatal: .... does not appear to be a git repository"
Asked by gphilip_bitbucket:

When I do 'git push' from my local machine, it hangs after printing out the following line:

"fatal: '/opt/micros/data/cvs/vp0646/data/d-369/r-19903369' does not appear to be a git repository"

I have confirmed that the local directory where I run 'git push' from, is indeed inside a local git repository. Also, the "/opt/micros/..." path is not present on my machine, so it must be something at the Bitbucket end.

What could I do to fix this? Thank you!


Answers:
author: gphilip_bitbucket
body: Update: This issue is resolved now, and 'git push' is working again as usual.


Tags: bitbucket-cloud

cloud
missing repos
Asked by vba66a:

For some reason I dont see my repositories anymore when I login to Bitbucket.

In Chrome I get "

#### No repositories {#toc-hId-288675981}

You don't have access to any recently updated repositories."

In Edge: I see message"

##### Something went wrong... {#toc-hId-979237455}

While we check things on our end, contact support if the problem persists."

And I see no projects - could it be a reason by repos are not displayed?

Any help appreciated!


Answers:
author: Theodora Boudale
body: Hi [@vba66a](/t5/user/viewprofilepage/user-id/1752382),

I see in our system that your account has access to several workspaces. Can you please try the following:

* Log in to <https://bitbucket.org/> using Chrome (where you don't face errors)
* After you log in, select your avatar (top right corner) \> select **All workspaces**

You will see a list of all workspaces your account has access to.

Select a certain workspace, and then select **Repositories** from the menu at the top.

Are you able to find the repos in each workspace after following these steps?

With regards to the error in Edge, do you have the latest version of Edge on your computer? Is the issue reproducible if in a Private window of Edge, with all add-ons disabled?

Kind regards,  
Theodora

comments: author: vba66a
body: It seems issue was fixed. Now I can see my repos.

Yes, I used steps above: click on avatar \> select **All workspaces \>** select workspace \> select **Repositories** - and got either empty list or error.

And I used latest Edge (it is set to update automatically).

Anyway, now it works.

Thanks for reply!


author: Theodora Boudale
body: Thank you for the update, it's good to hear that the issue was resolved.

Please feel free to reach out if you ever need anything else!


author: vba66a
body: on project page /\[workspace_name\]/workspace/projects/ I see the same

##### Something went wrong... {#toc-hId--1508275373}

While we check things on our end, contact support if the problem persists.


Tags: bitbucket-cloud

cloud
Pipeline failing with error: Unable to pull image: Get \"https://public.ecr.aws/v2/\": EOF
Asked by Tharinda Hashen:

I configured a linux/docker runner on my ubuntu vm, and added the runner as described in the documentation.  

And my runner status is online.  

However when I try to execute any step (Basic echo: success) using runs-on this runner, the piepiline fails saying Unable to pull image: Get \\"[https://public.ecr.aws/v2/\\](https://public.ecr.aws/v2/\)": EOF.


Answers:
author: Theodora Boudale
body: Hi Andrew and welcome to the community!

Is your virtual machine behind a firewall? If so, can you allowlist the domain **public.ecr.aws**?

The runner images were recently and temporarily moved to AWS ECR after [this incident](https://bitbucket.status.atlassian.com/incidents/4wzz6950p5qb), and we've received similar reports from other customers using a runner on a server behind a firewall. Allowlisting that domain resolved the issue for other users who were facing the same error.

Kind regards,  
Theodora


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Cannot recieve email invitation for workspace
Asked by Tasos Kontos:

Hello,  

I am trying to setup bitbucket but i am not getting the email invitation that i am supposed to get in order to get assigned to a team. I have bit bucket access but i am not able to see any workspace. Any ideas what the issue is and how to fix it?  

Thanks


Answers:
author: Theodora Boudale
body: Hi Tasos and welcome to the community!

I checked our email logs and the majority of the emails that were sent to your email address show to have been delivered to your mail server. The only exception is an email we sent today with the status 'delay' and a message that your mail server is busy, but that is a Jira email.

I can also see in our system that your Bitbucket account already has access to a workspace. Was the invitation sent from another workspace?

You can see the repos of the workspace you already have access to if you:

1. Log in to <https://bitbucket.org/>
2. Select your avatar (top right corner) \> **All workspaces**
3. Select the workspace you see listed on that page
4. Then, select **Repositories** from the menu at the top

If the issue concerns an invitation to a different workspace and it was sent to the email address of the community account you used to make this post, I would suggest checking your Spam folder, any filters that would prevent our email from reaching your Inbox and reaching out to the administrator of your mail server to ask why the emails do not make it from the mail server to your Inbox.

If the issue concerns an invitation sent to a different email address, please log in to <https://community.atlassian.com/> with this email address and leave a comment here, so I can check the email of that account and our email logs.

Please feel free to let me know if you have any questions!

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
how can i use webhook secret with jenkins
Asked by Hitesh Kamble:

i read this Document and i did not get how can i do this with jenkins   
<https://bitbucket.org/blog/enhanced-webhook-security>


Answers:
author: Theodora Boudale
body: Hi Hitesh and welcome to the community!

The secret you use for a webhook can be used by the server that receives the webhook to validate its authenticity. Our documentation has an example of how the validation can be done on your server:

* <https://support.atlassian.com/bitbucket-cloud/docs/manage-webhooks/#Examples>

However, Jenkins may already have built-in functionality to do this validation for you. If that is the case, there should be an option somewhere in Jenkins configuration to:

* either generate a secret (which you can add to the Bitbucket webhook)
* or add a secret (if you generate a secret from Bitbucket, you could add it there)

I'm not sure if Jenkins already has this functionality built-in and if so, where to configure it. I would suggest reaching out to one of the platforms and channels for Jenkins support regarding this:

* <https://www.jenkins.io/participate/help/>

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Is it possible to set a welcome message on FishEye ?
Asked by eKyNoX:

Hello,

Is it possible to set a welcome message on FishEye when Global Anonymous Access is set to off.

I found the correct place in administration to set welcome and support message but it do not appear when the FishEye configuration is set for registered member only with no anonymous access.

I would like to set a welcome message like on JIRA and Confluence dashboard.

Thanks for help.


Answers:
author: Daniel R
body: Unfortunately, this is not currently possible. If you own a commercial license you can certainly modify the look and feel of FishEye/Crucible:

[Customzing FishEye's Look \& Feel](https://confluence.atlassian.com/display/FISHEYE/Customising+FishEye%27s+look+and+feel "Customzing Look & Feel")

Otherwise, please open and feature request at <http://jira.atlassian.com>.

For reference, [this](https://confluence.atlassian.com/display/FISHEYE/New+Features+Policy "New Feature Policy") is our policy on how new features are implemented.[](http://jira.atlassian.com)

comments: author: eKyNoX
body: Thanks a lot.


author: eKyNoX
body: Also, when anonymous is on, welcome message disappear when logged on, how to keep it ?
How does Stash and FishEye co-exist?
Asked by David Yu:

I'm testing out Stash against an existing FishEye install.

One thing I'm noticing right away is that the source tab in JIRA shows links to both Stash and FishEye.

This can be rather confusing to users. How do I toggle the FishEye links off without disabling it for other projects that still need because it's on SVN?

The latest Fisheye plugin automatically configures and links all your projects so I'm at a lost as to how one "unlinks" it.

Thanks!


Answers:
author: jhinch _Atlassian_
body: Currently there is no way around this. The Stash team has this exact problem when developing Stash as well as we have both a Stash and FishEye server connected to our instance. One workaround is that if you have FishEye and Stash linked to JIRA via OAuth is to not authenticate with FishEye. This will result in the commits will not show up from FishEye.


Tags: bitbucket-server
Error 404 - Not Found.
Asked by Alexander Muylaert:

Hi

I have the following error since this weekend on my server. Most likely caused by an installation of lotus notes server.

I don't know how to solve this and online help is realy not usefull about this topic.

Can you guide me in the right direction.

thanks

Alexander

No context on this server matched or handled this request.

Contexts known to this server are:

/http://intranet.sms-timing.com ---\> com.cenqua.fisheye.web.jetty.FishEyeWebApplicationContext@e6846b{/http://intranet.sms-timing.com,C: Program Files Atlassian Crucible content}


Answers:
author: Yilin
body: It could be that the lotus notes server is using the same port as the fisheye, maybe you should double check at that point?


Tags: startup