youngmon/atlassian-qna huggingface dataset:
Is there a limit to the number of users who can access a restricted space?
Asked by DarthChowder:

We have a private space that has access restrictions, is there a maximum number of users that can be added? If so, is the work around to create groups and manage access at a group level?


Answers:
author: Brant Schroeder
body: You are only limited by the number of accounts you can have in the cloud. (2,000, 5,000) depending on plan. Managing restrictions at the space level can be tedious since you have to set the permissions for each user each time. If they are being added to a group then it is one step to get them setup. Managing the group will require someone with administrator level to make changes so if you want the space admin to retain control then a group would not be the best solution.

comments: author: DarthChowder
body: Thanks, they are wanting the space admin to be the gate keeper so they will keep the current status quo for now. They thought some people dropped off when they were adding new people but I think that was probably user error. Thanks again!


author: Dave Theodore [Coyote Creek Consulting]
body: I'm not aware of any documented limit. If there is a limit, it is sufficiently large that I doubt you will reach it. It would be better to use groups if you plan to add large amounts of people, though. The interface was intended for a smallish number of users or groups to be restricted, so I wouldn't expect the user experience to be great if you have a really long list of users.

Another option to consider is to move that page hierarchy in to its own space and manage it via Space Permissions

comments: author: DarthChowder
body: Hi, this was for a space, that has sites within it. They are currently managing access at the space level.


Tags: cloud

confluence-cloud
Where can I see all Jira Issues linked to a Confluence page?
Asked by Tyson Kretschmer:

We generally create a Requirements Page in Confluence and then link it in the associated Jira Issue(s).

Is there somewhere on a Confluence page that will show all Jira Issues linked to the page?


Answers:
author: Brant Schroeder
body: At the top of the confluence page when it is linked to a Jira issue or multiple issues it will show a link that you can click to display the linked issues.

comments: author: Tyson Kretschmer
body: I have linked a Jira issue to this page, however I do not see the link you are referring to?

![ConfluenceLink.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/53342i755707B49B260669/image-size/large?v=v2&px=999 "ConfluenceLink.PNG")


Tags: cloud

confluence-cloud
Create a new Template for a specific Space in Confluence
Asked by Thomas Ropers:

I'm trying to create a new Page Template for a specific Space in our Confluence install (6.14.1). I found the guide at:

<https://confluence.atlassian.com/doc/create-a-template-296093779.html>

But after selecting Space Tools and then Content Tools from the bottom left of a page in the Space I want a template for, I do not see a "Templates" option anywhere:![Confluence.PNG](/t5/image/serverpage/image-id/53321i8039478D508139D1/image-size/large?v=v2&px=999 "Confluence.PNG")

Does anyone have any hints or suggestions? Thanks!


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

are you sure that you are a Space Administrator?

Best

JP

comments: author: Thomas Ropers
body: That was it. I'm prompted to supply credentials again when accessing certain parts of Confluence, but was not set up as a Space Administrator. I am now, and see the Templates option. Thanks!


Tags: confluence-server

server
Search for labeled pages using a URL
Asked by Philippe Malera:

In this page :

<https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html>

We see we could search by labels using an AND operator "+".

Example : <https://wiki.test.com/label/myspace/customer+order+invoice>

This display all pages with label "customer" AND "order" AND "invoice".

But we want to search all pages with label "customer" OR "order" OR "invoice".

Is there a syntax to support the OR operator ?


Answers:
author: Jennifer Hemmens
body: Hi Philippe,

As far as I'm aware it's not possible until you're on the page containing the list of labeled documents itself, where, as the documentation states, you can choose to add or remove any labels from the search and therefore refine it if necessary.

I would advise placing a Content by Label macro on a separate page to base your search - it's probably a lot easier than typing in a URL and you have more options with regard to configuration :)

Regards,

Jennifer

comments: author: Philippe Malera
body: Thanks, but in my case, URL is mandatory as I need to add presets links on it in a document.

We cannot ask end-user to filter labels himself because he is not aware of the requested labels syntax.

Any other suggestion ?
Navigation map not pulling labels
Asked by Joanne Boulos:

Hi - I've labeled some pages and added a navigation map marco to pull in these labels/pages. I have then changed the name of these pages and the navigation map stopped pulling the correct page. It displays a message "The page you were looking for may have been renamed to the following". Even if I add new labels to the pages, the navigation map doesn't recognize these new labels. Any idea why this might be happening?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

my first try would be to rebuild the search index. What happens if you create a new nav map macro with the same settings to anther page?

Best

JP


Tags: label
How to enable page-edited-notification on Confluence?
Asked by Anh Le:

Hi,

I have disabled the notification message's content by disabling Page-edited-notification, page-trashed-notification, etc at Confluence Content Notification Plugin.

Any idea, how to get these component enabled again?

Brs,

Anh Dung Le


Answers:
author: Anh Le
body: I have found a solution for this issue.

Clearing the plugin's catches by shutting down Confluence and remove these directories from Confluence home directory and restart Confluence and I can now enabling all modules again:

* `<confluence-home>/bundled-plugins`
* `<confluence-home>/plugins-cache`
* `<confluence-home>/plugins-osgi-cache`
* `<confluence-home>/plugins-temp`
* `<confluence-home>/bundled-plugins_language`


author: Mark Hitt
body: I had a similar issue where I wasn't able to edit a module, after Confluence 7.0 this option was removed. I was able to edit the module found [i](https://community.atlassian.com/t5/Confluence-questions/How-to-enable-the-page-edited-notification-module-in-the/qaq-p/2611065)[n the support docs](https://confluence.atlassian.com/confkb/cannot-enable-or-disable-bundled-system-apps-or-modules-1035241968.html)


author: JP _AC Bielefeld Leader_
body: Hi,

log in as Confluence system administrator, open the addons / apps page, list all apps/addons, also the system addons.

Search for the Confluence Content Notification plugin \& check if all modules are enabled.

Best

JP

comments: author: Anh Le
body: Hi Jan-Peter,

As I have told, I have dissabled Page-edited-notification, page-trashed-notification, etc at Confluence Content Notification Plugin but unable to enable them again.

Brs,

Anh Dung Le


author: JP _AC Bielefeld Leader_
body: Hi,

if you are still System Administrator you should be able to switch the modules back on.

Are you a System Administrator of the Confluence server?

Best

JP
Disable the 'forgot your password' for 1 specific group of users
Asked by Sandra Meessen:

Hi, we use Active Directory as User Directory for our internal company users and Confluence Internal Directory for our customer users. For our AD users we want to disable the "forgot your password" option. I have found the option to completely disable this option., but that is not what I need, I need to disable it for 1 group. Is this possible and how?

I have the same question for Jira. Is it possible there and how?

Thank you for your help and kind regards, Sandra


Answers:
author: Petr Van??ek
body: Hi,

there is option for logged-in user as you can check links in [linked answer](https://community.atlassian.com/t5/Confluence-questions/Can-I-hide-the-Elements-of-Top-Bar-from-some-group-users/qaq-p/62361#M10563), but how do you want get info about membership when user is not logged-in?


Tags: confluence-server

server
Is confluence 6.15.3 compatible with jira 6.4.7 ?
Asked by Irina Solarcuka:

Is confluence 6.15.3 compatible with jira 6.4.7 ?


Answers:
author: Christos Moysiadis
body: Here is the compatibility table of Jira \> <https://confluence.atlassian.com/adminjira/jira-applications-compatibility-matrix-875304597.html>

Compatibility has to do with Jira Software , Service Desk and Jira Core. These 3 goes together.

**Confluence**is another whole application ! It has nothing to do with Jira.

Regards

CM


Tags: jira
System Plugins and Updates
Asked by Martin James:

Should we be updating the system plugins when upgrading the Confluence application or is it recommended to always keep them up to date.

We noticed one of our system plugin was out of date, so we manually updated the system plugin on our test application. We noticed that the plugin moved from **system plugin** into **User Installed**... does this matter?


Answers:
author: Petr Van??ek
body: Hi,

yes, you should update plugins every time when you make upgrade of application. I don't think categorization is something wrong if you are simply upgrading everytime. ;-)


Tags: confluence-server

server
Creating a report with several items
Asked by Johnathan Teo:

Hi,  

I'm looking to create a document (hopefully on excel sheet) with some criteria mainly on created when, by who, the title, and last updates date and by who.  

I realise I can find this by looking at the page information. But is there a faster way to pull the data? The number of pages I have is maybe around 1000 odd and counting.


Answers:
author: Morgan Folsom
body: Hi Jonathan,

I don't believe you can easily do this with out of the box Confluence. [Analytics for Jira](https://marketplace.atlassian.com/apps/1215795/analytics-for-confluence?hosting=server&tab=overview)is an add-on that does allow you to report on exactly what you're looking for, with excel exports.

Potentially you could do this with the [Confluence API](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/) as well.


Tags: atlassian-marketplace

confluence-server

server
A system error has occurred Confluence didn?t start
Asked by Michael Prusiecki:

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.   
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId-1059474459}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

Is there a solution for this, or need more Error details?

Kind regards

MIchael


Answers:
author: Andrew
body: Hi [@Michael Prusiecki](/t5/user/viewprofilepage/user-id/2034314) ,

Looks there <https://community.atlassian.com/t5/Confluence-questions/I-am-getting-this-error-for-Confluence-The/qaq-p/209171>

B.R.


author: Shannon S
body: Hello Michael,

It's nice to hear from you again! I'm sorry that you've run into this error once again. The causes are the same as the ones I mentioned in February:

* [Solved: Suddenly we have an System Error](https://community.atlassian.com/t5/Confluence-questions/Suddenly-we-have-an-System-Error/qaq-p/1012148)

The [article that I linked previously](Confluence%20does not start due to Spring Application context has not been set) would still apply here. If it isn't your memory this time, I would check the remaining causes, and see if those apply.

Let me know if you have any trouble with that.

Regards,

Shannon


Tags: confluence-server

server
Confluence: Cannot upload image / cannot modify settings
Asked by Iro Karavasili:

Hello all,

2 days ago a user experienced an issue with Confluence.  
User cannot upload photos (tried png, jpg, even a paint copy-paste), tried with upload, drag and drop - and the following message appears all the time:  
"Your session has expired, Maybe you need to refresh the confluence page or the site."  

At the same time, user cannot even edit for example the language of the confluence. Both cases user gets the aforementioned message.  

Confluence v. 6.14.0.  

Thank you,  
Iro


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

as a first try: Another PC \& another browser...

Best

JP


author: JP _AC Bielefeld Leader_
body: Hi,

any addons in his browser preventing the storage of a session cookie?

Best

JP


author: Petr Van??ek
body: Hi,

can you share log file (HOME/logs/atlassian-confluence.log) from same time when this problem occur?


Tags: confluence-server

server
How to search within table?
Asked by Sabrina Franz:

We are adding a big FAQ table to a page and I would like to put a search bar above, to give the opportunity to search within that table. So far it looks like the search does not work within either excel nor regular confluence tables. Is there a search - besides Livesearch - that would work? Or any other chance to make that work?

Thanks a lot in advance!


Answers:
author: Gillian Rourke
body: Do you have the table filter macro? Insert the table inside that, and you'll be able to search within the table itself.


Tags: search
Images all of a sudden stopped displaying in Chrome
Asked by Kerryn:

Hi,

My images have been displaying fine and then all of a sudden they are not displaying in Chrome browser. Two images I added this morning are still displaying but all the older ones are not.

Anyone have any ideas for me on why this has happened and how I can fix it?

Thanks,


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Kerryn](/t5/user/viewprofilepage/user-id/3120760)

Can you first try clicking on the paperclip at the top of the page and check if the attachments are still there?

Regards

Dave

comments: author: Kerryn
body: Hi Dave,

I clicked on the paperclip and all attachments are still there. I actually re-added them all since posting this, and it just happened again :-(

Thanks,

Kerryn


author: Dave Bosman [Realdolmen]
body: Hi [@Kerryn](/t5/user/viewprofilepage/user-id/3120760)

So, the attachments are still there. Can you check following.

* Is confluence recently upgraded?
* Are there new add-ons?
* Are add-ons recently upgraded?
* Is it working for other computer/browser/user

Regards

Dave


author: Kerryn
body: Hi Dave,

I'm not aware of any recent upgrades, and I haven't installed any add-ons myself.

The images do display when I go to IE, and they also display fine in Chrome for other users in my company. I even tried rebooting my machine and logging out and into Confluence again.

Thanks,

Kerryn


author: Dave Bosman [Realdolmen]
body: Hi [@Kerryn](/t5/user/viewprofilepage/user-id/3120760)

IE works on your pc, but Chrome does not work.

On other pc it works with crome.

Can you please answer following question

* Are Chrome versions the same on each pc?

Please perform following steps and let me know the results of the steps

* Can you try in incognito mode?
* Disable your browser add-ons and try again.
* If it does not work, please clear you cache and cookies and try again.

Regards

Dave


author: Kerryn
body: Hi Dave,

Not sure what did the trick but I tried all your suggestions and I have my images back!

Thank you so much for your help. Was a morning wasted but I can now carry on with my day.

Thanks,

Kerryn


author: Dave Bosman [Realdolmen]
body: Hi [@Kerryn](/t5/user/viewprofilepage/user-id/3120760)

I'm glad that the issue is gone for the moment.

But if it ever would come back.

We established it was not due to confluence itself but that it was something with your computer.

If you have an issue like this, try to clean cache and cookies and check if it is not caused by any of the browser add-ons

Regards

Dave
New Server ID in Licensing (atlassian.com)
Asked by Stian Espe:

I recently bought a 10 users license for testing at my company, firstly this were used to set up a local VM on my machine.

Now we are installing Confluence on a dedicated server, and I am not able to "Change server ID" in the Atlassian Licensing page.

How do I accomplish this? I know it were possible earlier (4-5 years ago).

<br />

Thanks,


Answers:
author: Brant Schroeder
body: If you are not planning on decommissioning the old box you will want to update it's license key to a development key. Then you can apply the production key to the new server.

Get the development key - <https://confluence.atlassian.com/confkb/how-to-get-a-confluence-developer-license-152044449.html>

Change Confluence License Key - <https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html>


author: Stian Espe
body: Found that the license ++**is not**++ bound to server ID, as I actually thought it were.


Tags: confluence-server

server
What was the past EOL date for 5.9.2 of Confluence ?
Asked by S?bastien NOEL:

I can only find the information "***Confluence 5.9 has reached end of life*** *?"*

but I need the past EOL date for 5.9.2 of Confluence.. how to find it ?


Answers:
author: Manon Soubies-Camy
body: Hello [@S?bastien NOEL](/t5/user/viewprofilepage/user-id/570868)

As stated [here](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html):
> Atlassian supports feature versions for two years after the first major iteration of that version was released (for example, we support Jira Core 7.2.x for 2 years after Jira 7.2.0 was released).

Confluence 5.9.0 was an internal release and Confluence 5.9.1 was released on 24-Nov-2015, so I guess Confluence 5.9.2 EOL was 24-Nov-2017.

Hope this helps,

- Manon

comments: author: S?bastien NOEL
body: Thank you for the answer.. it solved then WHEN was the EOL ..

It remains the question WHERE can I find by myself these information ?

thanks


author: Manon Soubies-Camy
body: You have two options:

* Find the release notes page (see [Confluence 5.9](https://confluence.atlassian.com/doc/confluence-5-9-release-notes-785333580.html?_ga=2.198911724.296527849.1556785504-1856532922.1556785504) release notes)
* Find the download link and the associated release date (see [here](https://fr.atlassian.com/software/confluence/download-archives))


author: S?bastien NOEL
body: Ok you give me the link to find the RELEASE date, so I guess the EOL is RELEASE DATE + 2 years..

Thank you

I can close the ticket.


author: Manon Soubies-Camy
body: Yes, that's what I mentioned earlier :)
> Atlassian supports feature versions for two years after the first major iteration of that version was released (for example, we support Jira Core 7.2.x for 2 years after Jira 7.2.0 was released).

Glad it helped!


Tags: atlassian-support
I was able to use Content tools in confluence space day before. Now I am unable to see the same.
Asked by Deepa Sriram (Technical Writer):

I am in the process of moving content from one space to another. Until the day before the space tools were working fine and today, I am unable to see any settings or space tools on the lower left of my page.

Any clue on what could have changed?


Answers:
author: Petr Van??ek
body: Hi,

it looks like someone restrict your permissions for Space. Did you check this with your admin?

comments: author: Deepa Sriram (Technical Writer)
body: Thanks a lot!

Yes, you are right.

While there was no explicit permission restriction, a theme change seems to have caused the Settings to vanish. When we reverted the theme to the previous one, I could use the content tools again.

I am still not sure why a change of theme should cause the settings to vanish. At the moment, I am continuing in the earlier theme so I can get the work done on the pages.

Thanks,

Deepa
How to fix confluence attachment links being opened in Google docs instead of local download ?
Asked by chintanpandya89:

We upload documents to confluence. Users who are watching that page will get email notification about that. While clicking on the document link, it tries to open that document in "Google Docs". I'm using Chrome browser here. If I do the same with Firefox browser, it just works fine and the file gets downloaded.

How can I fix this for Chrome ?


Answers:
author: Shannon S
body: Hello Chintan,

Welcome to Community! It's great to have you.

* Can you confirm what the document type is that opens in Google Docs?
* Does this happen for all users?
* Do you happen to have the Google Docs extension enabled on Chrome? Does this *only* occur in Chrome?
* Is the attachment only being linked on the page, and not being displayed using any add-ons?

Regards,

Shannon
I found that Confluence Cloud doesn't support Chinese lang. When will Chinese lang be supported?
Asked by allenyu1000:

I found that the supported languages of Confluence Cloud do not include Chinese language. Is there any option for supporting Chinese language?

We are deciding whether to deploy Confluence Cloud, but the language issue had prevented us from confirming the decision.

Any suggestion is welcome.


Answers:
author: Shannon S
body: Hi there!

Welcome to Community and thank you for reaching out. Indeed, Chinese is only available for the Jira suite in Cloud, and not for Confluence and Team Calendars.

We have a feature request below that has been created in order to add Chinese languages to the Confluence suite:

* [CONFCLOUD-593260](https://jira.atlassian.com/browse/CONFCLOUD-59326) *Confluence availability in Chinese language*

It's not in our upcoming roadmap but I would still encourage you to leave your feedback and vote for the feature for your team so that it can be considered in the future.

Thank you for your understanding.

Regards,

Shannon


Tags: cloud
Tagging Content (Not Pages) in Confluence Cloud
Asked by Eighth-Half Hour:

We have some users here who \*swear\* by being able to tag content, not just pages in Confluence Cloud. Everything I've read and researched, however, indicates this is not actually a thing that can be done in Confluence Cloud. So, my questions to you all are: a) Is it in fact possible to tag content/text (not pages) in Confluence Cloud, and if not, b) what, besides page labels, is the closest we can get to accomplishing a tag taxonomy for say, collecting every instance of when a specific product is mentioned on somewhere in Confluence? Thanks in advance, as always! :D


Answers:
author: Nic Brough -Adaptavist-
body: You are correct - labels are added to pages and attachments, not parts of them.

I'm not sure how you might get closer to this. Part of me wants to suggest page properties, which are slightly more clever than labels in a lot of ways, but I'm not sure they help that much.


Tags: cloud

confluence-cloud
Want to integrate Confluence space with the web application
Asked by Priti Verma:

Want to integrate Confluence space with the web application. In the web application, when the end user clicks the help icon, the confluence space should open.

please provide the steps to achieve this requirement.


Answers:
author: Davin Studer
body: If you want to display the content you will need to use the REST api to get the content to display in your web app. You will not be able to iframe it as Atlassian does not allow you to iframe its could Confluence.


author: Nic Brough -Adaptavist-
body: You need to add the url for your Confluence installation to the web application.

There's not a lot more we can tell you than this - your question is just "add a link to your system" and we can't tell you how to do that because all you've told is that you have an application that needs a link added to it.


Tags: cloud

confluence-cloud