Bamboo Installation Error
Asked by jim Lanham:

I am trying to install Bamboo 5.9.3 on a 64-bit Windows Server 2008 R2 Standard SP1 machine. JDK 1.7 is installed, and JAVA_HOME points to C:\\Program Files\\Java\\jdk1.7.0_79. The installation begins, but then stops and points to [this](https://www.dropbox.com/s/989guytf0zq49mh/install4jError2109550601322067219.log?dl=0) error log. Any suggestions on what the error could be?


Answers:
author: jim Lanham
body: Ok thank you. I tried installing as administrator, now I will try clearing my temp folders. Will report back.

EDIT: I got it now, the command line version worked. Thank you very much!


author: Timothy
body: i4jinst.dll is the DLL for install4j (which is used to build installers). Have you tried to install using administrator? Also tried to clear out your temp folders?

All in all, you can still ignore using the installer and use the .zip or .tar.gz and manually install the service.


author: jim Lanham
body: Sure, no problem: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.install4j.runtime.installer.Installer.getScreenExecutor(Unknown Source) at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source) at com.install4j.runtime.installer.Installer.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source) at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)Caused by: java.lang.reflect.InvocationTargetException at java.awt.EventQueue.invokeAndWait(Unknown Source) at java.awt.EventQueue.invokeAndWait(Unknown Source) at javax.swing.SwingUtilities.invokeAndWait(Unknown Source) ... 10 moreCaused by: java.lang.UnsatisfiedLinkError: could not load i4jinst from C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\i4jinst.dll, true, C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\platform.zip, true, C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\i4jinst.dll at com.install4j.runtime.installer.platform.win32.Common.init(Unknown Source) at com.install4j.runtime.installer.platform.win32.Registry.\<clinit\>(Unknown Source) at com.install4j.api.windows.WinRegistry.getValue(Unknown Source) at com.install4j.api.windows.WinRegistry.getValue(Unknown Source) at com.install4j.runtime.installer.helper.registry.Win32Registry.getValue(Unknown Source) at com.install4j.runtime.installer.helper.registry.InstallRegistry.getValue(Unknown Source) at com.install4j.runtime.installer.helper.registry.InstallRegistry.getAllInstallationDirs(Unknown Source) at com.install4j.runtime.installer.helper.registry.InstallRegistry.getInstallationDir(Unknown Source) at com.install4j.runtime.installer.config.InstallerConfig.getInitialInstallationDirectory(Unknown Source) at com.install4j.runtime.installer.config.InstallerConfig.getInstallationDirectory(Unknown Source) at com.install4j.runtime.installer.ContextImpl.getInstallationDirectory(Unknown Source) at com.install4j.runtime.installer.InstallerContextImpl.initUpdateInstallation(Unknown Source) at com.install4j.runtime.installer.InstallerContextImpl.\<init\>(Unknown Source) at com.install4j.runtime.installer.frontend.InstallerWizardScreenExecutor.\<init\>(Unknown Source) at com.install4j.runtime.installer.Installer$1.run(Unknown Source) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$300(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source)System properties:java.runtime.name=Java(TM) SE Runtime Environmentexe4j.moduleName=C:\\Users\\x-gjenkins4\\Downloads\\atlassian-bamboo-5.9.3-windows-x64.exeexe4j.semaphoreName=Local\\c:_users_x-gjenkins4_downloads_atlassian-bamboo-5.9.3-windows-x64.exesun.boot.library.path=c:\\program files\\java\\jre7\\binjava.vm.version=24.80-b11java.vm.vendor=Oracle Corporationjava.vendor.url=<http://java.oracle.com/>exe4j.consoleCodepage=cp0path.separator=;java.vm.name=Java HotSpot(TM) 64-Bit Server VMfile.encoding.pkg=sun.iouser.country=USuser.script=sun.os.patch.level=Service Pack 1install4j.exeDir=C:\\Users\\x-gjenkins4\\Downloads\\java.vm.specification.name=Java Virtual Machine Specificationuser.dir=C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275java.runtime.version=1.7.0_80-b15java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironmentjava.endorsed.dirs=c:\\program files\\java\\jre7\\lib\\endorsedos.arch=amd64java.io.tmpdir=C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\line.separator=java.vm.specification.vendor=Oracle Corporationuser.variant=exe4j.tempDir=C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275os.name=Windows Server 2008 R2sun.java2d.noddraw=truesun.jnu.encoding=Cp1252java.library.path=C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files\\Java\\jdk1.7.0_79\\bin\\bin;e:\\ant\\current\\bin;e:\\maven\\current\\bin;E:\\sliksvn\\bin\\;c:\\program files\\java\\jre7\\binsun.awt.enableExtraMouseButtons=truejava.specification.name=Java Platform API Specificationjava.class.version=51.0sun.management.compiler=HotSpot 64-Bit Tiered Compilersexe4j.isInstall4j=trueos.version=6.1user.home=C:\\Users\\x-gjenkins4user.timezone=America/New_Yorkjava.awt.printerjob=sun.awt.windows.WPrinterJobfile.encoding=Cp1252java.specification.version=1.7java.class.path=C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\i4jruntime.jar;C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\user.jar;C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\e4jA97C.tmp_dir1438963275\\platform.zip;user.name=x-gjenkins4java.vm.specification.version=1.7sun.java.command=C:\\Users\\x-gjenkins4\\Downloads\\atlassian-bamboo-5.9.3-windows-x64.exejava.home=c:\\program files\\java\\jre7sun.arch.data.model=64exe4j.launchName=C:\\Users\\x-gjenkins4\\Downloads\\atlassian-bamboo-5.9.3-windows-x64.exeuser.language=enjava.specification.vendor=Oracle Corporationawt.toolkit=sun.awt.windows.WToolkitjava.vm.info=mixed modeexe4j.unextractedPosition=1921612java.version=1.7.0_80java.ext.dirs=c:\\program files\\java\\jre7\\lib\\ext;C:\\Windows\\Sun\\Java\\lib\\extsun.boot.class.path=c:\\program files\\java\\jre7\\lib\\resources.jar;c:\\program files\\java\\jre7\\lib\\rt.jar;c:\\program files\\java\\jre7\\lib\\sunrsasign.jar;c:\\program files\\java\\jre7\\lib\\jsse.jar;c:\\program files\\java\\jre7\\lib\\jce.jar;c:\\program files\\java\\jre7\\lib\\charsets.jar;c:\\program files\\java\\jre7\\lib\\jfr.jar;c:\\program files\\java\\jre7\\classesinstall4j.appDir=C:\\Users\\x-gjenkins4\\AppData\\Local\\Temp\\java.vendor=Oracle Corporationfile.separator=\\java.vendor.url.bug=<http://bugreport.sun.com/bugreport/>sun.io.unicode.encoding=UnicodeLittlesun.cpu.endian=littlesun.desktop=windowssun.cpu.isalist=amd64


author: Mike Friedrich
body: How about posting a few relevant lines from the log? I dont want to use dropbox.


Tags: bamboo-administration