youngmon/atlassian-qna huggingface dataset:
Can you set the Expand Macro to be expanded by default?
Asked by Matt:

Using Confluence Cloud, the default Expand Macro will be in the 'collapsed' state when viewing the page.

Is there a way to set the Expand Macro to always show the information within the macro as default?

I would ideally be able to navigate to a page full of already expanded macros and be able to collapse them if I saw fit to do so. Otherwise the macros would stay expanded.

Cheers,

Matt


Answers:
author: Matt
body: Unfortunately, after some investigation there seems to be a related ticket on Atlassian's Jira for this functionality, however it is 4 years old and has only 2 votes:

<https://jira.atlassian.com/browse/CONFCLOUD-54831>

comments: author: KAGITHALA BABU ANVESH
body: +1


author: Stefan Kopec
body: +1


author: Mark Schubert
body: +1 But you cant vote for this feature. Any TOP page gets the page tree macro, and all of them cant be expanded at default.


author: samrocksc
body: Easy way to do this:  

Set your **Start Depth**to a really high number like 15 and it will auto expand everything.


author: Luke
body: +1


author: Ivan Howarth
body: +1


Tags: cloud

confluence-cloud

expand

macro
Is it possible to see child pages in Jira customer portal without confluence licences?
Asked by Rixta Padeken:

I would like to create child pages in confluence, which should be visible for customers in Jira Service Management. At the moment the customer can only see articles from parent pages so my question is why? Does the customer need a confluence licence or is there any permission missing?


Answers:
author: Alexis Robert
body: Hi [@Rixta Padeken](/t5/user/viewprofilepage/user-id/4096339) ,

I've tested this and I can see child pages on Confluence when I'm logged in as a Service Management customer (I've checked and I'm not using a Confluence license), with both the Child macro in a page, or with the Page Tree on the left panel as you can see :

![Screenshot 2021-01-21 at 10.35.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/126635i266D4E3191CACFA9/image-size/large?v=v2&px=999 "Screenshot 2021-01-21 at 10.35.39.png")

Let me know if this helps,

--Alexis

comments: author: Rixta Padeken
body: Hey Alexis,

thanks for your fast respond.

I didn't mean if it is visible in Confluence itself. Our customers are using the Jira Service Management portal to create tickets. There (in Jira) is a possibilty to search for articles written in Confluence. Also if they type in a title for their ticket, they get suggestions of articles in Confluence (so if there is a solution, they don't need to create the ticket anymore). Then they can read the article in the customer portal. At the moment they can only see suggestions from articles created in parent pages, but I would like them to see articles in child pages as well.


author: Alexis Robert
body: Hi [@Rixta Padeken](/t5/user/viewprofilepage/user-id/4096339) ,

I've just tried it, and created an article as a children of another page in my Knowledge Base. I can find it without any issues on the Portal when I'm typing the related words.

Is there any specific permissions maybe on your child pages ?


author: Rixta Padeken
body: Okay the problem seemed to be that I limited the permissions of the parents page. Now it works. Thanks for testing :)


author: KAGITHALA BABU ANVESH
body: Hi [@Rixta Padeken](/t5/user/viewprofilepage/user-id/4096339) ,

Recently someone shared the below article.

Please check this below.

<https://confluence.atlassian.com/ge/public-links-979425312.html>


Tags: cloud

confluence-cloud
How to create a hierarchy of spaces
Asked by ?? ??:

Hello,

Please How to create a hierarchy of spaces.

1.Space

\|_ 1.1.Space

Best Regards,

Kenji


Answers:
author: Pramodh M
body: Hi [@?? ??](/t5/user/viewprofilepage/user-id/4232122)

Currently, we can have a hierarchy of pages and you can have separate permissions for separate pages.

Please check the link below for more information

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>

Thanks,  
Pramodh


author: KAGITHALA BABU ANVESH
body: Hi [@?? ??](/t5/user/viewprofilepage/user-id/4232122) ,

Pages can be created in hierarchal order.

For Space it's not possible.

comments: author: ?? ??
body: Thank you very much for your answer.  
Do other customers have separate spaces?

For example

1.space 1  
1.1. space1.1


author: KAGITHALA BABU ANVESH
body: Yes,

Project ABC --\> Space ABC

Project CDE --\> Space CDE

Project XYZ --\> Space XYZ

like this , everyone have their own space related to project.


author: ?? ??
body: Hello,

Thank you for your answer.  
It was helpful.

Best Regards,

Kenji


Tags: cloud

confluence-cloud
How To Disable Notifications For Attachments Action
Asked by A_ Moje:

There is an article that describes how to disable several annoying notifications globally but it is applicable for Confluence \<= 7.2 only.

<https://confluence.atlassian.com/confkb/how-to-disable-notifications-for-attachments-action-862622270.html>

I assume there is a new/different feature for versions above 7.2 but was not able to find something.

Anyone who can advice?

Thanks for your help.


Answers:
author: Jens Kisters //SeibertSolutions
body: Workaround Ideas for single pages:

* Stop watching the page the attachment is contained in
* Move the attachemnt to a page that is not being watched and link to it from the watched page


author: Jens Kisters //SeibertSolutions
body: The problem is documented in JAC

<https://jira.atlassian.com/browse/CONFSERVER-33214>

but its in hibernation since 2014.

Unfortunately the Bug does not state a workaround other than the one referred to above.


author: Fadoua
body: [@A_ Moje](/t5/user/viewprofilepage/user-id/3749913)

Are you looking to disable them for yourself or for every user?

Best,

Fadoua

comments: author: A_ Moje
body: I'm looking to disable watching / notifications for every user. At least temporarily when updating a page including deletion of a large number of attachments and comments.


author: Fadoua
body: [@A_ Moje](/t5/user/viewprofilepage/user-id/3749913)

Check the following suggestions from Atlassian, see if they can help you achieve what you are looking for:

<https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html>

Best,

Fadoua


author: A_ Moje
body: [@Fadoua](/t5/user/viewprofilepage/user-id/655791)

Thanks you for your reply. Unfortunately the hints at above link are not valid for versions above 7.2

We are using version 7.4  
In this version you cannot disable the modules as mentioned in above suggestions.

Regards, Andreas


Tags: confluence-server

server
Why links to headings on the same page opening in Edit mode in Legacy editor?
Asked by Sri Krishna Devaraya Vuyyuru:

I have a hundred pages (all written by me) on our confluence. Yesterday, I was browsing through some of the old pages and found that almost no link is working in them. Every time I click a link (that's supposed to take me to a heading on the same page), the page opens in Edit mode or doesn't respond at all. (I'm absolutely sure, I've tested every such link (I still do) when I wrote those documents originally and ensured they are working, before I published them).

Now, when I open them in edit mode, I notice, the links have mysteriously turned into *Page Name#MyHeading* (the same page name is inserted before the #). Originally they were just *#MyHeading* . Its just astonishing how they became *Page Name#MyHeading* on their own (no one edited them after being published).  
And now, when I try to fix the links by removing the *Page Name* part, only some of the links work, not all.  
Any solution to fix all those links in all those hundred pages?  


Answers:
author: @ispann
body: Hi [@Sri Krishna Devaraya Vuyyuru](/t5/user/viewprofilepage/user-id/3187605),

Isaac here from Atlassian Support. I hope that you are having a swell day. I see that you are having issues with the links on multiple pages breaking. I completely understand the irritation caused by this situation!

To be clear, this is **NOT**a normal behavior of Confluence. I believe that this might be an issue affecting solely your instance.

I ask that you submit a Support Request so our team can gather more information and take a deep dive into this issue. So that we can find out the root cause and the best path forward to hopefully resolve the issue.

To submit a Support Request, please login [HERE](https://support.atlassian.com/ "Get Support Home Page") Once you have logged in there you can follow the steps in this guide [HERE](https://confluence.atlassian.com/support/create-a-support-request-790796816.html "How to Create a Support Request.").

We look forward to hearing from you so we can investigate this issue with you further.


author: Fadoua
body: [@Sri Krishna Devaraya Vuyyuru](/t5/user/viewprofilepage/user-id/3187605)

Please click [here](https://support.atlassian.com/contact/#/) then submit a support ticket as this is an unusual behaviour in Confluence.

Best  
Fadoua

PS: Don't forget to share with us the fix once you get Atlassian's assistance

comments: author: Sri Krishna Devaraya Vuyyuru
body: hmm... sorry, but it's funny that the link you have shared just collected a few details (nothing about the issue itself) and gave me two options: a link to this very place (Atlassian Community) and atlassian documentation.

![confluence-bug.png](https://community.atlassian.com/t5/image/serverpage/image-id/127099i07006E94B29FA635/image-size/large?v=v2&px=999 "confluence-bug.png")


Tags: cloud

confluence-cloud
How do you listen for when CONFANCESTORS database table has rows inserted?
Asked by P:

I would like to be alerted whenever an insert into the CONFANCESTORS table occurs. How can this be done?


Answers:
author: Nic Brough -Adaptavist-
body: It is probably going to be a lot easier to look at why you think you want to know when something is added to it.

What problem are you trying to solve by looking for a list of inserts here?


Tags: confluence-server

server
Do action items / tasks have a date created? How can I view it in a task report?
Asked by evanbartlett:

I've created tasks, and then aggregated them in a task report. I see I can filter them by "after date created', but I don't see how I can display the date created for each task in a task report.

Thanks


Answers:
author: Makisa Appleton
body: Hi [@evanbartlett](/t5/user/viewprofilepage/user-id/4231679)

Thanks for your question.

Tasks have a created date that matches the page that they were first created on. As you mention, you can select a date and only show tasks created after that date, however, there is no column in the task report to show the date created, only the due date or completed date of the task.


author: KAGITHALA BABU ANVESH
body: Hi [@evanbartlett](/t5/user/viewprofilepage/user-id/4231679) ,

Please go to dashboard

Add "Filter Results" gadget

and add "Created" column. The gadget will be looks like this below

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/126583i777B6809EA77BA4B/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
SAML SSO for Confluence Data Center showing up in server
Asked by Brittany Wispell:

Hey, community!

SAML SSO for Confluence Data Center app has been showing up in our instance and no one has installed it.

We searched the Audit Logs for any reference of an install and found nothing. Next, we were unable to 'Uninstall' the app. So we went ahead and upgraded it to the latest version in our staging environment. That then allowed us to uninstall. A few days later it showed up again. We were able to uninstall it immediately. What is even weirder is there is no reference of the upgrade or the uninstall in the audit log. There were references of other apps though, so we knew that was working.

Any help would greatly be appreciated!


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: It's installed by default in the newer versions of the Atlassian base app i.e. it's bundled.

I am pretty sure it will be reinstalled once uninstalled on the next restart.

Just ignore?

comments: author: Brittany Wispell
body: Yeah, I thought that was the case but wanted to be sure.

Thanks for the confirmation!


Tags: confluence-server

data-center

server
How to edit a page
Asked by Emily Kick:

I was granted access to edit a page in confluence and am seeing that when I click on the restrictions button however I am not seeing the option to make any edits.


Answers:
author: Ash Pitt
body: Hey [@Emily Kick](/t5/user/viewprofilepage/user-id/4231671) you *may* have only been granted view permission if you cannot edit.

Perhaps reach out to the page owner/admin and get them to check what level off access you were given :)

comments: author: Emily Kick
body: Hi [@Ash Pitt](/t5/user/viewprofilepage/user-id/4180469) ! I had two different team members grant me access to make edits to the page. When you click on the little lock symbol on the top of the page, it says that I have the ability to edit (see screenshot below). I would then log out and back in and would still not have the ability to make edits. It seems as though I should have the ability to make edits with this access. Is there somewhere else that they need to grant me access? Thanks for your help!

![E3206BC5-0147-4AE3-9C67-B782EA2AD5B8_4_5005_c.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/126680i38B6CB41741C5EED/image-size/large?v=v2&px=999 "E3206BC5-0147-4AE3-9C67-B782EA2AD5B8_4_5005_c.jpeg")


author: Ash Pitt
body: Hey [@Emily Kick](/t5/user/viewprofilepage/user-id/4231671) the only thing I can think of may be looking at the access at the space level. Without knowing the ins and outs of your configuration I'm just throwing out ideas, but looking at the space settings may be a good place to start

Also since you're in a server environment, if the system hasn't been re-indexed in a while, sometimes that may resolve these quirky issues.


author: Emily Kick
body: Hey [@Ash Pitt](/t5/user/viewprofilepage/user-id/4180469)

So sorry for the delay!! Unfortunately I still do not have the ability to edit any of our confluence pages despite being granted editing access. Where can I find the access at the space level?


author: Ash Pitt
body: Hi [@Emily Kick](/t5/user/viewprofilepage/user-id/4231671) apologies for my delay!

So if you have space ability to edit, but still cannot edit the pages is there a "page restriction" perhaps set up.

Whilst below is a screenshot from a demo cloud, however permissions can be locked down at a page level.

![permissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/138931i6889F919B67B87C0/image-size/large?v=v2&px=999 "permissions.png")

So perhaps you have the relevant access at a space level, yet there's a restriction at a page/parent page level?

I'm just guessing here by the way as I obviously cannot see your environment or how it's configured!

Hope that helps!


Tags: confluence-server

server
Markdown syntax causing issues
Asked by Heather:

Is there a way to disable the formatting markdown syntax in Trello.

<br />

Our marketing company uses it to track social media posts and with the new markdown syntax. Now our hashtags for our posts are now showing as H1 headers.

I like the ability to do minor formatting but the # symbol should not have been picked to be used in markdown syntax. Ideally, it would be nice to just have a simple formatting toolbar instead of trying to remember a bunch of syntax.

**Headers** - Headers can be marked in several ways. Text in #Single Hashes# will be interpreted like an \`\<h1\>\` HTML tag (a big header). Text in ##Double Hashes## will be interpreted like an \`\<h2\>\` HTML tag (a smaller header). In headers, a line of hyphens below text will also be interpreted as an \`\<h2\>\` tag. Headers can't be included in comments.


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Heather,

Unfortunately Trello doesn't allow you to disable markdown. More generally than Trello, markdown is widely accepted and implemented all over the web as the quickest / slimmest way to format text. It can be a bear to get used to, but it is used nearly everywhere these days. [Using a markdown cheatsheet](https://github.com/adam-p/markdown-here/wiki/Markdown-Cheatsheet) can help get a grasp on it (and I would just skip using HTML in Trello).

There are some ways you can avoid the hashes getting parsed into headers though:

1. **Use a backslash** to escape the hash - markdown will ignore the next "formatting" character after the \\ character. So to have #yourhashtag show up without formatting, type it in as \\#yourhashtag (you could also find/replace the "#" character with "\\#" if you have a lot of them
2. **Wrap the text in a code block** so that the contents aren't parsed as markdown. Code blocks are three backticks \`\`\` on a line at the beginning and end of the text you might have hashtags in:  
   ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/8911iCF64C7F89E0C5E6D/image-size/large?v=v2&px=999 "image.png")

Cheers,  
Daniel

P.S. If you feel like this answer helped, please hit the checkmark to the left to mark it as answered. This helps us focus our efforts on unsolved questions. Thanks!
No push notification on TRELLO iOS app ?
Asked by FF:

I have allowed push notifications through settings + i'm subscribed to the boards (i can see the notifications on the app). but still not receiving them.

Is there any other setup i should be aware of?

Thanks


Answers:
author: Danny Zuccaro
body: Hi FF,

You can review [here](http://help.trello.com/article/740-notifications-are-not-working) for common reasons the notifications may not be working. However if none of these apply and you have set your notifications on, you can reach out to Trello support directly at <http://trello.com/contact>.

Hope this helps,

Danny
Customer quote software that integrates with trello
Asked by louise potts:

Hello

Can anyone recommend some software that will allow me to send customers an online quote which they can then electronically accept and make a payment toward which integrates with trello?

Thanks

Lou


Answers:
author: Jodi LeBlanc
body: Hi [@louise potts](/t5/user/viewprofilepage/user-id/1161549) I was just going through some old posts, did you ever find a trello powerup that did what you were looking for? Thanks.


Tags: quote
Admin user but no delete function
Asked by Janet Plowright:

I am trying to delete a user story. I am admin user but can't find the delete option.


Answers:
author: Torben_trello
body: I am not sure what you are referring to with a "user story"? Would you mind sharing a screenshot of what you are referring to?

comments: author: Janet Plowright
body: Resolved now thank you. The permissions were incorrect in the project administrator so hence unable to delete. Have amended permissions and hence able to delete.
I able to create webhook but struggling to get post data of that url
Asked by rajmamidala:

Here is the registred webhook.

{  
"id": "59fb6f025f9638a2b081201a",  
"description": "Trello Webhook Server",  
"idModel": "59edd17a48fa712db6465109",  
"callbackURL": "<https://gitbub-trello-webhook.firebaseapp.com/trelloUserWebhook>",  
"active": true  
}

When i try to hit the callback url in the browser, I get empty output.

{}

I am really trying hard from 2 weeks to get this working please some one help me on this.

Below is the way i am trying to get posted data:

//Code to get user activity on board.

app.get("/trelloUserWebhook", (req, res, next) =\> {

res.send(req.body);

});


Answers:
author: bentley
body: The callback URL you provided when creating the webhook will be the URL that Trello sends a request to with updates whenever an action occurs related to the object representing by the idModel.

Assuming that *59edd17a48fa712db6465109* is the ID of a user that you want to receive updates about, you can change your server code to:

```
app.use("/trelloUserWebhook", (req, res, next) => {
  console.log(JSON.stringify(req.body, null, 2));
  res.sendStatus(200);
});
```

Now, whenever an action occurs for that user, Trello will **POST** a request to that URL and the request body will contain data about what action occurred.

You can also get all of the recent actions for the user by making a request to Trello's [*1/members/{memberID}/actions*](https://developers.trello.com/reference/#membersidactions) API resource:

```
https://api.trello.com/members/59edd17a48fa712db6465109/actions?key={yourAPIkey}&token={yourAPItoken}
```

The difference between these two setups is that in the former, Trello is notifying you of updates and in the latter you are asking (also known as polling) Trello for the most recent information.


Tags: webhook
Salesforce Power Up Work Orders
Asked by Taylor Blackburn:

Can I pull my Salesforce Work Order data over into Trello using the Salesforce Power-up?


Answers:
author: Torben_trello
body: You can attach leads, contacts, opportunities, and cases to cards in Trello. Fin out more about the Power-Up here: <http://help.trello.com/article/1055-using-the-salesforce-power-up>


Tags: power-up

salesforce
deleting lists
Asked by Luigi Cassaro:

Why lists cannot be permanently deleted?


Answers:
author: Denise
body: Currently, lists can only be archived, not deleted. I'll let our team know that deleting lists is something you'd be interested in seeing.  

In the meantime, you could use the following workaround: move the lists to an empty board (click on the menu icon next to the list title, then select "Move list"), then close the board and then delete it. Deleting the board will also delete the lists within that board.

comments: author: Luigi Cassaro
body: Thank you
Trello - Slack Team Linking stuck on loading
Asked by Sam Durbin:

Hi!   

Im trying to add slack to my trello team and it all seems to work properly - allows me to choose the right team etc, then the trello team page loads and the "Slack Team Linking" part just sits on loading and nothing seems to happen.   

Thanks in advance!  


Answers:
author: MahaAmin
body: Heeey, I have the same exact issue. Have you figured out how to solve it ??

comments: author: Wesam Masoud
body: I'm having the same issue as well; I've used firefox and chrome but both give me the same issue. Is there a fix or workaround?


author: Torben_trello
body: As a first step, try a different browser/ connection. If that does not help can you reach out to trello.com/contact with a screenshot, so we can take a closer look?

Thanks!

comments: author: Sam Durbin
body: Thanks Torben! I did that in the end, but my agent said they needed to discuss it with the team over 24 hours ago, i still havent hear back.  

Thanks!


author: attono_ian
body: I fixed this by joining them in incognito mode. I started by deleting all the slack cookies and Trello cookies but it made no difference; there must have been some from a different domain I didn't delete. By switching to incognito mode where I had no cookies at all, the two linked OK.


Tags: slack
About teams
Asked by Frederick Jerding:

Do i have to create a team or may i join a team?


Answers:
author: Torben_trello
body: Hi Frederick,

it is not required to add or join a team. If you are using Trello by yourself with a limited number of boards, you can keep the boards in your personal boards.

If you however have multiple boards and collaborate with different users, it may be helpful to create a team. More information is here: <http://help.trello.com/article/927-what-are-teams>

comments: author: Frederick Jerding
body: Thank you