Can not access Confluence
Asked by ivo_sumelong:

Please, I need an urgent help. Our on-prem confluence docker container using mysql DB has been working well for more than a year. Access to it is via an Nginx proxy configured with SSL Mutual Authentication(Employees must present valid certificate to Nginx before they are let to access confluence). Since this week, confluence returns the error below on the browser. On the docker logs the error is an invalid http header. Checking the confluence database. most of the tables are empty. Checking the DB on Jira there is are data in Jira database. Both Jira and Confluence are using same mysql but each having its own schema(Database). Restarting the confluence container, vm machine but did not help. The version is 6.3.1. Noticed that there are security vulnerablities on confluence but is an external attack possible on confluence if Nginx secures access to confluence via SSL Mutual authentication? Meaning even though confluence is reachable online only employees with valid certificate can access it, without a valid certificate access is blocked by nginx. All tables cwd_\* are empty except cwd_usercredentialsreport with only one entry (hashpassword but with no key reference to user_id and listindex both null. In summary almost all tables are empty.

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Oops - an error has occurred {#toc-hId-2077840059}
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[![logo](https://confluence.cicd.sumelongenterprise.com/images/logo/confluence_48_white.png "Confluence")](https://confluence.cicd.sumelongenterprise.com/)System Error {#toc-hId-270385596}
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A system error has occurred --- our apologies!

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### Cause {#toc-hId-960947070}

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm\[line 6, column 28\]  
at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)

caused by: java.lang.NullPointerException: Application cannot be null  
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:226)

#### Stack Trace:\[hide\] {#toc-hId-1651508544}

```
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in  class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]	at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)	at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284)	at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)	at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507)	at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71)	at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142)	at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)	at org.apache.velocity.Template.merge(Template.java:328)	at org.apache.velocity.Template.merge(Template.java:235)	at com.opensymphony.webwork.dispatcher.VelocityResult.doExecute(VelocityResult.java:91)	at com.atlassian.xwork.results.ProfiledVelocityResult.doExecute(ProfiledVelocityResult.java:21)	at com.atlassian.confluence.setup.webwork.EncodingVelocityResult.doExecute(EncodingVelocityResult.java:43)	at com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:116)	at com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:263)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:187)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:33)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100)	at com.atlassian.confluence.xwork.ConfluenceXsrfTokenInterceptor.intercept(ConfluenceXsrfTokenInterceptor.java:29)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.CaptchaInterceptor.intercept(CaptchaInterceptor.java:42)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.ConfluenceLicenseInterceptor.intercept(ConfluenceLicenseInterceptor.java:66)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:37)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:44)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:21)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:68)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:57)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:42)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:55)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:21)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:53)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:39)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:66)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:71)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.ConfluenceAccessInterceptor.intercept(ConfluenceAccessInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:21)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:27)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:44)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:76)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:61)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:43)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:39)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)	at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:56)	at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.plugins.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:42)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:92)	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.efi.OnboardingFilter.doFilter(OnboardingFilter.java:61)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.plugins.authentication.impl.web.filter.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:77)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.plugins.authentication.impl.web.filter.logout.LogoutFilter.doFilter(LogoutFilter.java:48)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)	at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:45)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.util.profiling.ConfluenceActivityFilter.doFilter(ConfluenceActivityFilter.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:98)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:22)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)	at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:103)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:32)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)	at com.atlassian.confluence.web.filter.ConfluenceOpenSessionInViewFilter.doFilterInternal(ConfluenceOpenSessionInViewFilter.java:41)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:24)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:31)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.web.filter.HttpRequestStatsFilter.doFilter(HttpRequestStatsFilter.java:47)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115)	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.web.filter.ConfluenceTimingFilter.doFilter(ConfluenceTimingFilter.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)	at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:467)	at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:72)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:49)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)	at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:23)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)	at java.lang.Thread.run(Thread.java:748)Caused by: java.lang.NullPointerException: Application cannot be null	at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:226)	at com.atlassian.confluence.admin.criteria.DirectoryUtil.getActiveDirectories(DirectoryUtil.java:29)	at com.atlassian.confluence.admin.criteria.DirectoryUtil.findFirstDirectoryWithGivenPermission(DirectoryUtil.java:47)	at com.atlassian.confluence.admin.criteria.DirectoryUtil.findFirstDirectoryWithCreateUserPermission(DirectoryUtil.java:37)	at com.atlassian.confluence.admin.criteria.DefaultWritableDirectoryExistsCriteria.isMet(DefaultWritableDirectoryExistsCriteria.java:35)	at com.atlassian.confluence.user.actions.AbstractLoginSignupAction.isShowSignUp(AbstractLoginSignupAction.java:57)	at sun.reflect.GeneratedMethodAccessor826.invoke(Unknown Source)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)	at java.lang.reflect.Method.invoke(Method.java:498)	at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.doInvoke(UberspectImpl.java:385)	at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:374)	at com.atlassian.confluence.velocity.introspection.UnboxingMethod.invoke(UnboxingMethod.java:29)	at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:270)	... 380 more        
```

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Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@ivo_sumelong](/t5/user/viewprofilepage/user-id/1154587) ,

please take a look to the following troubleshooting article <https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html>

Hope this helps,

Fabio


Tags: confluence-server

server