youngmon/atlassian-qna huggingface dataset:
Restore full permission for one user on a confluence space
Asked by mohamad:

Hello All,

I have removed a user who has full permission, and added a user group. By mistake, I did not grant the group the full permission on the confluence space, so now, no one has full access on this space now.

How can I rectify the situation? I am a site-admin on my company account. Is there a way? If not, How can I contact the Atlassian helpdesk?


Answers:
author: Bastian Stehmann
body: Hi [@mohamad](/t5/user/viewprofilepage/user-id/2174440),

welcome to the community.

As Site Admin, you can go to Settings -\> Space Permissions. There should be all spaces listed.

Choose the right space und you should be able to set the right permissions.

If you want to reach out to the Atlassian Support, just go to <https://support.atlassian.com/contact/#/>

comments: author: mohamad
body: Thank you so much, this worked nicely.


author: Bastian Stehmann
body: You are welcome, good to hear that.
Currently unable to put pages in edit mode in firefox on macos
Asked by Pascal:

Browsing works, but when I click on the edit-icon the page switches to edit-view (toolbar is visible) but the content is not shown and the status stays at "Connecting" (+ the spinning thingy in the middle). Same behaviour when adding a new page, btw..

no such problem on Chrome nor Safari. I did not install any new add-ons in firefox recently or anything like that. Restaring the browser does not work

FF is part of my workflow so...

pascal


Answers:
author: Pascal
body: Problem has been fixed by Atlassian team: <https://community.atlassian.com/t5/Confluence-Cloud-questions/Unable-to-edit-copy-or-move-pages-with-Firefox-63-0-1-on-Mac/qaq-p/936908>


author: David Teichholtz
body: I am seeing that exact behavior on a Macbook via Chrome.

Version 66.0.3359.181 (Official Build) (64-bit)

These functions are working on Safari.

comments: author: Pascal
body: That's interesting. Thanks for chiming in, David.

It works for me on Chrome version 70.0.3538.77 (Official Build) (64-bit) but it's broken on firefox 63.0.1 (64-bit).


Tags: confluence-cloud

firefox

mac
Why do I get email notifications and page edits from Atlassian-employees on our internal pages?
Asked by Joel Sanderi:

We have a corporate Confluence-area, but I am getting e-mail notifications and page edits from individuals that are not part of our organization. A recent example is from this week where I got an email notification that "Suren Raj" had mentioned me on a page, and in the page history "Beejal Nagar" has made 5 edits the past days. Both these persons seem to be Atlassian-employees, so I think there is something wrong?


Answers:
author: Bastian Stehmann
body: Hi [@Joel Sanderi](/t5/user/viewprofilepage/user-id/1951247),

if you think there is something wrong, I suggest to talk to your site admin. Maybe he knows something about that. If not, you should reach out to the Atlassian Support here <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
How do we edit a link or contents on the left side bar in confluence
Asked by Srinivasa Sadana Venkatram:

I would like to edit or copy the link contents on the left side bar in confluence.


Answers:
author: Ollie Guan
body: Hi [@Srinivasa Sadana Venkatram](/t5/user/viewprofilepage/user-id/2266630),

Customise the appearance of your space with a header and footer or custom content in the sidebar. Use wiki markup to add text, links, macros and images (from the web or attached to a page in the space)

![side.png](https://community.atlassian.com/t5/image/serverpage/image-id/37257iE2FE6FBD83FB7648/image-size/large?v=v2&px=999 "side.png")
Inline comment writing is unavailable on child pages. Why?
Asked by Shawn in Van:

Hello,  

Can anyone explain why inline comment writing is available on the parent pages of a particular Confluence space...  

![inline comment writing.png](/t5/image/serverpage/image-id/37244iCCCDC7E554B313BF/image-size/large?v=v2&px=999 "inline comment writing.png")

but from its child pages, inline commenting is unavailable? There are no other (visible) page restrictions, I can edit the pages, and I can add end of page comments. It just the inline commenting option is missing.   

![inline comment writing_not available.png](/t5/image/serverpage/image-id/37245i72F2D81B30C01009/image-size/large?v=v2&px=999 "inline comment writing_not available.png")

<br />

--------------------------------------------------------------

**Update 1:**

I did some more digging and I discovered something very odd. It appears that inline commenting is only available on pages with no attachments. I'm really puzzled b/c only this phenomenon seems to only apply to this space.

![inline commenting - no attachments.png](https://community.atlassian.com/t5/image/serverpage/image-id/37247i41D891CD308383F1/image-size/large?v=1.0&px=999 "inline commenting - no attachments.png")

---------------------------------------------------------------  
**Update 2:**

On an attachment-free page, where inline commenting works, I edited the page and added an attachment (image), but after saving, inline commenting was still available.   

So, I am at a loss to explain what causes inline commenting to become disabled.  

<br />

Thank you,  
Shawn


Answers:
author: Shawn in Van
body: **Fault Found!
<br />** It appears that by employing the Multimedia Macro (Confluence Cloud), the inline comment option becomes disabled.  

There is even a ticket which covers this issue:  
<https://jira.atlassian.com/browse/CONFCLOUD-64738>  

Still researching.


author: Shawn in Van
body: Deleted comment. Can't actually delete. :(


Tags: cloud

comment

confluence-cloud

inline-comment
How do I embed a Draw.io diagram to load to a specific diagram page?
Asked by Benjamin Carroll:

Hey Everyone,

I have a massive process map that I created in Draw.io. The subprocesses have their own tab pages at the bottom. When I click on the sub process, they are linked to pull up the assigned map.

However, to build it out further, I made pages to describe each sub process. When I embed the diagram from the Embed Draw.io macro, it only loads the root process map, with no ability to load a different tab. Is there anyway to make this work?

I have also installed the Macro toolbox and used Draw.io's embed HTML function. When I do that, it never renders properly at first. I have to move to a different page (inside the macro, the toolbar is visible but no content is) for any content to appear.

Any help is greatly appreciated. Thank you!


Answers:
author: Marija Radovic
body: Hi,

it is now possible to embed a specific diagram tab to a Confluence page view. Hopefully this will help.

Trello feature request card is now moved to Done.

Kind regards,

Marija

![choose page.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117172iB9B49AC6E1B5B1EC/image-size/large?v=v2&px=999 "choose page.JPG")


author: Marija Radovic
body: Hi Benjamin,

at the moment, draw.io doesn't support that,

but please, feel free to vote and track the feature request here:

<https://trello.com/c/9uyNu35k/54-embed-a-drawio-diagram-to-load-to-a-specific-diagram-page>

Thanks!

Marija,

comments: author: Benjamin Carroll
body: Thank you Marija! And thank you for adding it as a feature request.


Tags: confluence-cloud
Is it possible to use Excel to build out an entire Space and space hierarchy?
Asked by Carl Dotson:

Can you build out the entire space heirarchy in an Excel spreadsheet and then import that spreadsheet or use that spreadsheet data to build out a Confluence Space?


Answers:
author: Bill Bailey
body: Not that I am aware of, but you could do something similar with importing a Word document. Basically create you hierarchy of pages, then depending on where you want to break pages, select that level of heading to split on import. For example, you could split at H3s, and then H1s would define the grandparent, and H2s would be the parents. You could also prepopulate pages as any H4s would appear as H1s on that page (of course, and other content would be transferred as well).
Approach to programmatic creation of new page
Asked by Phillip Morley:

Hi--

I am considering an approach to programmatically create a page based on form input and would like to ask this community for comment / suggestions. Here is the approach I am considering:

Using HTML macro, display user form. Use HTML Macro and REST API to create new page. Based on form fields, create different content for the new page using the REST API, including page properties that could later be reported on.

Then redirect the user to the newly created page.

Would appreciate your thoughts on the above approach. I have space admin permissions only.


Answers:
author: Stephen Sifers
body: Hello Phillip,

Using Confluence to create flexible and dynamic content is a great idea. You can most certainly use macros to build in this function. Another options would be to build a Confluence blueprint that can prompt the user for input before the page is created. Within the blueprints you can include the page properties macro as you requested.

Something to keep in mind with blueprints is you do need to know a bit of Java to create them. Along with needing more access to Confluence System Administration. Here is the documentation on [Blueprints](https://confluence.atlassian.com/doc/blueprints-323982376.html). Along with an introduction to [Confluence Blueprints](https://developer.atlassian.com/server/confluence/confluence-blueprints/). There are marketplace add-ons that allow for easier creation of blueprints. Here is a [marketplace query for Blueprints](https://marketplace.atlassian.com/search?product=confluence&query=Blueprint).

If you wanted to still use the REST API, you can most certainly create pages based off form data. The difficult part with this will be to ensure the add-ons you use allow for API calls and are able to pass data through to an API call. Along with this you need to ensure you use the REST API page storage format to create the content in your page. Here are the examples for the R[EST API Manipulating Content](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/).

I hope you find this information helpful.

Regards,  
Stephen Sifers


Tags: atl-adm

confluence-server

server
Showing slack users status in Confluence
Asked by Marcin Wawrzonek:

I was trying to find the answer to the for quite some time, but no success so far. Slack API allows to query user status (on-line/away) using http query. It comes back with JSON response.

Is there a way to incorporate the JSO response into Wiki page in Confluence other than JSON table macro?

I would like to have an option what actually is displayed.

The ides behind is to see who from the team X is available on-line at given time when other team is following escalation procedure written in Wiki.

Any ideas?

Thanks!

Marcin


Answers:
author: shubkanodia
body: Welcome to the community [@Marcin Wawrzonek](/t5/user/viewprofilepage/user-id/1536170)!

What you described seems like a good use-case for creating a new [User Macro](https://confluence.atlassian.com/doc/user-macro-template-syntax-223906130.html). While it is a little more involved than using an existing table macro, you should be able to add javascript to fire the XHR requests to slack, as well as render the online-status as you wish to.

If you want to distribute your user macro as a plugin, you can refer to the developer's guide to the [User Macro plugin module](https://developer.atlassian.com/display/CONFDEV/User+Macro+Module).


Tags: atl-adm

atl-int

cloud

confluence-cloud

slack
concurring document editing
Asked by Bruno Beaudoin:

Is it possible for 2 people to edit a document at the same time with companion app or is there a functionnality to prevent it like an automated check out / check in of sort ?


Answers:
author: JP _AC Bielefeld Leader_
body: No prevention of duplicate editing on cloud, but as each save action creates a new version of the attachement you cannot overwrite changes from the other editor.

On server there\`s an addon Arsenale Lockpoint, which locks attachments when edited by someone.

Best

JP


Tags: cloud

confluence-cloud
Is there a way for the CQL Query plugin to show dates in the system default date format?
Asked by Zachary Jones:

The [CQL Search plugin](https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud&tab=overview) is great, but the date format will only show in the Atlassian new-in-box default. If you update the detail to another format, like the ISO date format \`YYYY-MM-DD\` then this will not be reflected in the query results.

How can I set that date format?

![Screen Shot 2018-11-09 at 12.06.15 PM.png](/t5/image/serverpage/image-id/37215i08DB8D3B61565256/image-size/large?v=v2&px=999 "Screen Shot 2018-11-09 at 12.06.15 PM.png")


Answers:
author: Davin Studer
body: There does not appear to be a way to change this. I thought you might be able to change it if you changed your **Date Time Format** in**Confluence Admin -\> General Configuration**, but even that didn't change it, so I don't see any way to make that change.

comments: author: Zachary Jones
body: Do you know of how / where to push this as a feature request?


Tags: cloud

confluence-app

confluence-cloud

date
Macro to list page's labels - Confluence Cloud
Asked by William Wynn:

Is there any way on Confluence Cloud to display a list of the page's labels somewhere on the page?

I know the default template shows labels at the bottom of the page, but I would like to be able to place them where they are needed.

Additionally I've seen some suggestions of using a User Macro, but these are not available in Confluence Cloud.

Ideally the Labels List Macro would let you specify a specific page: <https://confluence.atlassian.com/doc/labels-list-macro-180846844.html>


Answers:
author: Davin Studer
body: Well, this isn't ideal. And by that I mean jamming a fork in your arm might be more enjoyable. But, I found a way. : )

First put a style macro somewhere on your page and put this in it.

```
.content-by-label .details a[data-linked-resource-type=page], .content-by-label .icon.aui-icon {display: none;}.content-by-label .details {padding-left: 0 !important;}
```

Then you can put Content by Label macros anywhere on your page that you want the label list to appear. Set up the Content by Label macros to look like this ...

For **Label** put in a label you know is on the page. Then a a title and space filter. For **With title** put in the page name. For **In space** put in the space your page is in.

![Capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37232iE78A2A1D96607D0F/image-size/large?v=v2&px=999 "Capture1.PNG")

Make sure **Excerpt Display** is set to none.

![Capture2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37235i342FB2BEA62E53F7/image-size/large?v=v2&px=999 "Capture2.PNG")

In Edit mode your page will look like this.

**![Capture3.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37236iE66CE3AE33F8EF87/image-size/large?v=v2&px=999 "Capture3.PNG")**

In View mode this is what you will see.

**![Capture4.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37237i45BFDBA12101CD90/image-size/large?v=v2&px=999 "Capture4.PNG")**

comments: author: William Wynn
body: Thanks, it works at least! Here are a few notes for anyone else that needs to do this that I found out:

1. Similarly Named Pages - I had pages with names that contained this pages name. Two things helped here:
   1. Put the "With title" page name in quotes.
   2. Use "-" to exclude word from matching. For example to Match "Order Download" and not "Purchase Order Download" I entered:
      * "Order Download" -"Purchase"
2. Uncheck the "Show Space Name for Each Page" Option


Tags: cloud

confluence-cloud

developer

macro
Confluence - Edit 'task report macro'?
Asked by Julio Valdez:

Hi,

After inserting a task report, I select to edit this 'task report macro' and the Edit 'Task report' Macro window pops up with the wheel spinning without actually allowing to edit. Any idea what may be going on?

See screenshot.![confluence task report screenshot.JPG](/t5/image/serverpage/image-id/37221i2CAD1D752FB6D1AC/image-size/large?v=v2&px=999 "confluence task report screenshot.JPG")


Answers:
author: Carla Ann Rowland
body: The task report macro builds a report from the task list. So you need to define the parameters of the macro... which space to look at or page. Or if you want it to build the report based on a label attached to a page.

When set it will build the report.


author: Davin Studer
body: The first thing I would try would be to completely close your browser and try again. If that doesn't work open up the browser development tools (F12) and check the JavaScript console for any errors. If you don't see anything that readily jumps out as being the issue you could open up a support ticket with Atlassian.

comments: author: Julio Valdez
body: [@Davin Studer](/t5/user/viewprofilepage/user-id/781467), I have tried as you stated and it did not resolve my issue. I will open a case with Atlassian. Thanks!


Tags: confluence-server

server
How can I move my macro from the 'hidden' category?
Asked by Kolten Cowie:

End users cannot see the "Add Label" macro in their site.

As an application admin, I see that this macro is listed under the 'hidden' category. How can I move this from the 'hidden' category so that others can use it?

![2018-11-09_9-30-33.png](/t5/image/serverpage/image-id/37220i7367A50AF7553021/image-size/large?v=v2&px=999 "2018-11-09_9-30-33.png")


Answers:
author: Nic Brough -Adaptavist-
body: Those macros are hidden because they're not supposed to be used (directly) by users.

To move them out of hidden, you would need to find the properties that classify them that way in the code, change it, recompile the Apps that provide them, and then explain how to use them independently to your users.


Tags: hide

label

macro
disabled user / total users / active users
Asked by thomas grupe:

I wanted to extend my license for a module. We have 11 users, 3 of them are disabled and can not be deleted. If I want to buy the module I get a license for 25 users instead of 10 users. How to get a 10 user license / key?  

Thanks

Tom


Answers:
author: Davin Studer
body: You add-on licenses must match your Confluence licenses. So, if you have a 25 user Confluence license all your add-ons must match that license.


author: Victor Mutambuki
body: Thomas,

Your tier is 11-25. You can't get anything lower than that.

With add-ons, it's advisable to purchase from the next tier.

See topic on, [Which license do I choose when purchasing an app?](https://www.atlassian.com/licensing/marketplace#licensingandpricing-1)

Victor
Cannot Add Inline Comment to Plain Text using Chrome
Asked by Steve:

When I want to add an inline comment to plain text I get the following error message: "We can't add your inline comment; the section you  
highlighted may contain a macro or user mention. Try highlighting plain text."  
It is definitely plain text and the storage format looks ok.

The error is non-deterministic and occurs only when using Chrome.

I see the following error in the JS console:  
POST <https://XXXXXX.com/rest/inlinecomments/1.0/comments> 412 (Precondition Failed)  
XMLHttpRequest.send @ batch.js?analytics-e...r-enabled=true:9271

Thanks in advance.

Best regards,  
Steve Strauch


Answers:
author: Shannon S
body: Steve,

Can you tell us how many words you selected when you attempted the inline comment? Was the selection in another language, and are you able to leave inline comments on other sections?

Secondly, what version of Confluence are you using?

Thank you!

Shannon

comments: author: Steve
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) thanks for your answer.  
I selected the first word of a bullet point that is in bold. The bullet point contains more text.  

The Confluence Version is 6.6.3.  

Thanks.  

Cheers,  
Steve


author: Shannon S
body: Thank you Steve,

I was finding the issue was happening with short two-letter words as well, so I wanted to verify.

It appears that you have run into a bug that has since been resolved in Confluence 6.12.0:

* [CONFSERVER-40019](https://jira.atlassian.com/browse/CONFSERVER-40019) *Cannot add Inline comment (plain text)*

When you're ready to upgrade, you can go straight to 6.12.0 and your issue should be resolved.

If you have any questions about that process, feel free to let us know.

Regards,

Shannon


author: Steve
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046),   

thank you for your support.  
I marked a five-letter word when I got the error message.  

You are right. Thanks for pointing to the bug report.  

Best regards,  
Steve


author: Shannon S
body: Steve,

No problem at all! Happy to be able to connect you to the proper bug report.

Take care, and kind regards,

Shannon


author: Runtastic GmbH
body: Hi Shannon,

We are already on confluence 7.11.1 version but we still have this issue.


author: Jaan P?rtna
body: We are on Confluence 6.13.10 and also face this issue. Any further advise or help available?


author: Rob Prante
body: We are also experiencing this problem, seemingly at random points in multiple documents. We are selecting words or multiple words with more than 3 characters and we are running version 7.13.7.

Is there any response or help available?


author: Stefan Wundrak
body: This also happens in 8.5.14 by multiple colleagues, but just in certain documents. This is really annoying.
Confluence add on disappered
Asked by Christos Moysiadis:

Hello guys again,

I did the steps that i should to replicate the production confluence server to the test environment but what i noticed is that the addons that i use in the live system doesnt exist in the test env.

I am bit confused because i have already done an upgrade in JiraSoftware and everything worked as expected. I know its easy process to install them manually again but thats not "right"!

Is there anyone that had the same problem?

Kind regards

CM


Answers:
author: Davin Studer
body: Did you copy over the data from the Confluence home directory? That is where the add-on files are installed.

comments: author: Christos Moysiadis
body: [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) yeah i have copied everything except the attachments. The system plugins are ok as i see, but when i check the user-installed plugins nothing is installed!!!!


Tags: app

upgrade
Button in Confluence icon after text
Asked by Patrik Ytterstr?m:

Trying to make a button in Confluence.  
How to make the icon come after the text?

```
<button style="font-size:20px;" class="aui-button aui-button-primary"><span class="aui-icon aui-icon-small aui-iconfont-jira"></span>Skapa ?rende</button>
```


Answers:
author: tomd
body: Hello Patrick,

how about:

```
<button style="" class="aui-button aui-button-primary">
 Skapa ?rende
 <span class="aui-icon aui-icon-small aui-iconfont-jira"></span>
</button>
```

comments: author: Patrik Ytterstr?m
body: I feelt stupid when I figured it out :).


Tags: atl-adm

jira
Configuration of my jira profile in black background
Asked by MarionL:

I would like to put JIRA and confluence with a black background instead of a white one

is it possible?

thanks


Answers:
author: Mirek
body: Should be technically possible. Please take a look on similar question that was asked some time ago

<https://community.atlassian.com/t5/Jira-questions/Can-I-change-the-theme-Skin-in-JIRA/qaq-p/102389>

It should give you an idea.


Tags: confluence-cloud

jira-cloud