youngmon/atlassian-qna huggingface dataset:
While creating a title for a card, the viewable box shrunk to 1.5-2 lines and will not expand.
Asked by Bonnie Bright:

I was creating many cards with now issue. Then, while filling out the title, the spacing no longer expanded as I typed and it's not fixed at 1.5-2 lines. I say 1.5-2 line because, if I type just past one line worth of text, the second line is only half visible. If I type a full two lines worth of text, then two lines are visible. If I type more than two lines of text, only two lines are visible now requiring me to toggle up and down with the arrow keys. I checked with another user and this appears to have changed across our company. Any way to adjust the box size will the card is open? Very difficult to work in the card without the title info fully visible.


Answers:
author: Alex W
body: Hey all, this bug has now been fixed. Can you check if titles are now appearing properly for you now? Tagging all for visibility:

[@Bonnie Bright](/t5/user/viewprofilepage/user-id/4830551) [@Nina Medlock](/t5/user/viewprofilepage/user-id/4064830) [@Kimberly Wayne](/t5/user/viewprofilepage/user-id/4832757) [@Ronalds Lapsa](/t5/user/viewprofilepage/user-id/4832601) [@Keith Winkler](/t5/user/viewprofilepage/user-id/4832183) [@mistepanek](/t5/user/viewprofilepage/user-id/4832199)

comments: author: Nina Medlock
body: Fixed on my end! :) Thanks Alex!


author: Bonnie Bright
body: It works! Thanks so much!


author: Alex W
body: No worries all! [@Bonnie Bright](/t5/user/viewprofilepage/user-id/4830551) can you mark my answer as accepted so others know it's fixed?


author: Keith Winkler
body: Yep, it's fixed! Thank you!

PS - I'm working in Trello now and just created a card with a really long title. I guess it only wraps once for a total of 2 lines?


author: Ronalds Lapsa
body: Fixed, thank you.


author: Kimberly Wayne
body: Fixed here as well. Thanks for the quick response and adjustments!


author: Vinay Nadimpalli
body: Thank you!


author: Alex W
body: Hey all! Sorry for the inconvenience here, but we've identified this as a bug and we're working on fixing it currently. I'll let you know when I have an update!


author: Kimberly Wayne
body: Same issue at my firm, but not all users are experiencing the display issue.  

Interim suggestion until a fix occurs is to use the arrow keys to scroll through and read/see all of the back of card title text.


author: Vinay Nadimpalli
body: Faced the same issue!


author: Nina Medlock
body: Same issue here :(

Running:

- Chrome Version 99.0.4844.82 (Official Build) (64-bit)

- Windows 10 Enterprise / Version 21H2 / OS Build 19044.1586


author: Ronalds Lapsa
body: Same problem here..


author: Keith Winkler
body: I just jumped into Trello and added a new card only to find the same thing. I can only see the first line of the title. This seems to be a new bug? The entire title has always shown before.

I'm using Chrome browser on a Macbook Pro running MacOS 10.15.7.

Hopefully this will be fixed soon. We're currently a bit handicapped while having to dig to see the whole title.

Thanks!


author: mistepanek
body: same problem here :(
Como fazer o CARD abrir normal e n?o "maximizado"?
Asked by Alessandro Bettio:

Meus cart?es est?o todos abrindo maximizados o que impede algumas funcionalidades, como acionar os 03 pontinhos, por exemplo.

Algu?m j? se deparou com isso?

Atualmente, uso no Chrome.


Answers:
author: Alicia Fil?u Birlanga
body: Hola Alessandro, no entiendo bien tu pregunta.

Podr?as poner alguna captura de pantalla?

Un saludo.

Alicia
Altera??o do e-mail
Asked by 7S Digital:

Como posso alterar o e-mail cadastrado no sitema, sendo que perdi o e-mail de acesso no trello ?? e preciso logar na conta.


Answers:
author: Alex W
body: Hey [@7S Digital](/t5/user/viewprofilepage/user-id/4830361) - you can change your email once you've logged in at <https://id.atlassian.com/manage-profile/email>

comments: author: 7S Digital
body: Ol?, ai que esta o problema a conta que quero recuperar o acesso, esta logada com meu pessoal sandervanfereira@gmail.com e eu nao tenho mais acesso a esse email. tem outra forma de acesso quando perdemos o nosso email de acesso na plataforma ?


author: Alex W
body: Hi [@7S Digital](/t5/user/viewprofilepage/user-id/4830361) - if you remember the password for your account you should still be able to log in at <https://trello.com/login> even if you don't have access to the email for the account any more, then you can quickly go in and change your email.

If you receive any sort of email notification asking to connect your account to Atlassian, or you have 2FA set up, you may run into issues.


author: 7S Digital
body: Ent?o, ate tentei aqui com algumas poss?veis senhas, mais sem ?xito, tem como recuperar o acesso de alguma forma. ?


author: Alex W
body: [@7S Digital](/t5/user/viewprofilepage/user-id/4830361) - unfortunately if you don't remember your password and don't have access to your email any more, you won't be able to reset your password or change your email, or just log in. Your email is your primary authentication method and without it, we can't prove that you own the account. Your best bet would be to somehow get access to your old email again.


author: 7S Digital
body: sim, estamos tentando a recupera??o. obrigado !


author: 7S Digital
body: No caso sempre entrar com a conta Google , nunca usei a senha tem como recuperar usando outro e-mail?


author: Bianca Ferreira Gon?alves
body: Desejo alterar meu e-mail de acesso , por?m mesmo ap?s incluir o e-mail novo no campo indicado .. N?o recebo o convite de altera??o .  

O dom?nio ? de um e-mail corporativo.
Jira Power-Up : "Error while validating tenant and addon enabled"
Asked by Niklas H?cker:

I'm currently trying to connect our Trello Board to our Jira instance, so we can create issues based on cards. But every time I try to connect to my Jira Cloud instance via the url, i get the error message "*Error while validating tenant and addon enabled* ".  
I already tried to remove and add the Power-Up but this didn't do anything.

I've read that some people have the same problem, but I couldn't find a solution or explanation for this.


Answers:
author: Alex W
body: Hey [@Niklas H?cker](/t5/user/viewprofilepage/user-id/4759355) - looks like this was a bug we've now solved. Can you see if this is working for you now?

comments: author: Niklas H?cker
body: Hello Alex, it's working now, thank you!


author: Duc Jeremy Vu
body: hello, I have the same problem now, how can I fix it ?


Tags: error

jira

power-up
como excluir uma ?rea de trabalho?
Asked by Coach Roberto Martins:

quero excluir uma ?rea de trabalho, como fa?o?


Answers:
author: Nathan Smith
body: Hey [@Coach Roberto Martins](/t5/user/viewprofilepage/user-id/4828657)

Nathan here from Trello Support

You can delete a workspace by going to the settings page for the workspace and clicking the Delete this workspace button, you'll then need to enter the name of the workspace in the text box and click Delete workspace again to delete it.

In order for this to work, you'll need to be an admin on the workspace, if you're not you'll need to ask the workspace admin to either do this for you or make you an admin too so you can delete it.

We've got more information on how to delete a workspace on this page here - <https://help.trello.com/article/762-deleting-a-workspace>
administrator change
Asked by LEE CHANGSHIN:

Hi, My name is Ye-sun.

The current administrator is [chlee@ea.com](mailto:chlee@ea.com). Five people will make a renewal payment on April 5, 2022.

How can I delete the current administrator chlee and add a new member to designate the new member as an administrator?


Answers:
author: Sagar Rao
body: Hello Lee,

You would first need to have the admin add you as an admin on the workspace, they can follow the instructions here - <https://help.trello.com/article/733-adding-an-admin-to-a-workspace>

Once this is done, you can remove other admins.

In case, the current admin is no longer in the company, you can refer this article - <https://help.trello.com/article/768-changing-the-admins-of-a-workspace-or-board>

Cheers,  
**Sagar Rao** \| The Trello Team
When I click on a board all I see is a blank screen
Asked by Ezra Betton:

I can access Trello ok and access the home page. But when I click on the board apart from the header (or whatever its called) all I see is a blank page.  

How can I fix this please?  

Im on a Mac using Chrome.


Answers:
author: Alex W
body: Hey [@Ezra Betton](/t5/user/viewprofilepage/user-id/4828645) - I believe this may have been because of an incident we fixed overnight. Are you still experiencing any issues?

comments: author: Ezra Betton
body: Yes its still happening... I've just cleared cookies etc and logged out \& back in. Same thing.  

<br />

Attached screenshot of what I see.


author: Ezra Betton
body: ![Screenshot 2022-03-28 at 2.02.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/190217i0F7003FBEF6B589C/image-size/large?v=v2&px=999 "Screenshot 2022-03-28 at 2.02.07 PM.png")


author: Ezra Betton
body: bump?


author: Null
body: Try clearing your cookies for trello.com, relogin, and if that still doesn't work, check if your system or Chrome needs and update.

comments: author: Ezra Betton
body: Thanks cleared cookies, relogged in, Chrome is up to date and still the same.
Boards not displaying
Asked by Aimee Bayliss:

Hi,

Hoping someone can help! I have a premium Trello account and when I login, open my Workspace and click on one of my boards there is just a blank screen in the middle of the trello window- nothing shows up!

Just looks like the below - for all boards!

Have tried clearing my cache etc.

Any help would be much appreciated.

thank you  
Aimee

![Screen Shot 2022-03-21 at 1.18.38 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/189047iBE9E369AD7F9F519/image-size/large?v=v2&px=999 "Screen Shot 2022-03-21 at 1.18.38 pm.png")


Answers:
author: Alex W
body: Hey [@Aimee Bayliss](/t5/user/viewprofilepage/user-id/4827607) - I'm going to raise this as a ticket for you in Trello Support so we can investigate there by getting the URLs of your boards. I'll let you know when this ticket has been raised for you.

comments: author: Alex W
body: [@Aimee Bayliss](/t5/user/viewprofilepage/user-id/4827607) - ticket that has been raised is TRELLO-111243. You should've received an email confirmation about this. Any replies will be sent to your email, and we should reply within 24 hours!


author: Aimee Bayliss
body: Thank you Alex


Tags: board
How to permanenetly delete a 'repeated' card
Asked by Sophie Claridge:

Can you please advise me how to permanently delete a card that has a power up repeat set up on it? I have tried to archive then delete. I have also tried to un set up the repeat power up, however cannot see how to do this. Thank you in advance!


Answers:
author: Sagar Rao
body: Hey Sophie,

You might have to remove the card from repeating, looks like the Repeat Power Up is creating a new card based on the repeat. Even if the original card used to create the Repeat is archived, it will continue to create repeats.

You should find more instructions on how to stop repeats in this article - <https://help.trello.com/article/1068-using-the-card-repeater-power-up>

Cheers,  
**Sagar Rao** \| The Trello Team


Tags: delete

power-up

repeat
copying text from PDF's
Asked by Barry Robertson:

Has there been a change to text that cannot be copied out of a PDF? All text comes out without spaces and no special characters. I see that the highlight colour has changed to bright blue - so assume there has been some update in the background.


Answers:
author: Alex W
body: Hey [@Barry Robertson](/t5/user/viewprofilepage/user-id/4827504) - I don't believe we've made any changes + I'm having no problems copying text from PDFs I have attached.

I recommend when you do copy text from PDFs that you then paste with Shift + Ctrl + V (not just Ctrl + V), this will wipe any special formatting from the PDF.

comments: author: Barry Robertson
body: Thanks for your response - but that doesn't work either? I am a mac user and when I select the text in the PDF preview on Trelow. it struggles to select accurately and consistently misses the last few lines. There has definitely been a change as the highlight colour is new as well as the interaction of how text is actually highlighted - can you help?


author: Alex W
body: Hey [@Barry Robertson](/t5/user/viewprofilepage/user-id/4827504) - I've raised a ticket on your behalf with Trello Support. Its key is TRELLO-111447. We'll need more private info to be able to investigate, so please check your email for this ticket and next steps.


author: Barry Robertson
body: Thanks Alex - but I tried that? The way the text is highlighting is different - I wonder if that a MacOS thing? Been working perfectly for years though...


author: Alex W
body: [@Barry Robertson](/t5/user/viewprofilepage/user-id/4827504) as I said, a ticket has been raised for you in the Trello Support portal, you should've received an email about it. Please await a response on this ticket.


Tags: copy

pdf

text
Automatic logging of all actions across all boards in Trello with automatic backup function
Asked by Milan Krainovic:

Hello guys,

is there any option to log all actions in Trello across all boards AND to backup them automatically in Googe Drive or any other Cloud? Result any file in Excel or stuff like that.  
Like the activity log in the member area, but this needs to be backuped automatically, daily weekly etc.  

Thanks  


Answers:
author: Theodoro Reato
body: Hi Milan  
We back up all the information on our servers every hour, although this information is not user-facing. We will restore this backup if something happens to your data on our end.

As for personal backups, we're definitely pro-data-portability and want to make sure our users can access and export their data. However, to clarify, it's not currently possible to re-import a manually exported board back into Trello.

If you're interested in a third-party solution, there is the Backups for Trello Power-Up, which you can check out here: <https://trello.com/power-ups/5f68db5b510db84238769710>

For a more native option, Trello does currently have an export feature, available under the Board Menu \> More \> Share, Print, \& Export. The format is JSON, which lends itself well to technical usages, but doesn't load into common programs like Excel. Thus, the export is primarily for people looking to crunch the data with programs of their own or just to back up their data in case of an emergency.

If you need spreadsheet support, you may want to check out either of these third-party Chrome extensions:

- \[Export for Trello\|<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin?hl=en-US>\]  
- \[Trello Export\|<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp>\]

Alternatively, on Trello \[Premium\|<https://trello.com/premium>\] boards, you can export board data as a CSV directly from Trello. That can be opened in any desktop spreadsheet program. To show what a board export in CSV format looks like, we've exported the \[Welcome Board\|<https://trello.com/b/bKbdmCKB/welcome-board>\] that comes with each new Trello account. You can download the .csv file \[here\|<https://trello-attachments.s3.amazonaws.com/5458101c482c33e9a52a5b27/5568dceea9de1d3baa2eecad/44ba2dbe025f93377aab21e89ce7e9f9/bKbdmCKB.csv>\].
Linking cards after using checklist create card functionality
Asked by Laura McDonald:

I have spent hours trying various solutions to what feels like should be basic Trello functionality. Am I missing something obvious. I am trying to automate the steps below and am not finding the right options in Butler. Maybe there is a completely different way I need to go.

Starting point

1. Create a new card in a "Projects in Progress" list
2. Add a checklist of tasks required to complete the project described on the new card

Trigger

1. When a checklist item is "Converted to a Card"

Action

1. Create a new child card
2. Move the child card to the "Next Actions" list on the same board
3. Change the checklist item in the parent card to a link to the child card
4. Create a Trello attachment in the child card to link back to the parent card

Any help is much appreciated.

Thanks


Answers:
author: Laura McDonald
body: Solved this with two automations rather than the Convert to Card functionality
> when a card is added to the board by anyone, add an empty checklist named "Next Actions" to the card
> when an item is added to checklist "Next Actions" by anyone, convert the item to a linked card at the bottom of list "Backlog Actions" using pattern "\[{cardname}\]({cardlink})" copying members

This creates a backlog of next actions that can be ignored until it is time to bring a child card forward to work on in the current cycle

* Click the link to the next action on the parent card - which opens the child card from the backlog next action list
* Click the "Move" button and select the "Next Actions" list

comments: author: Hollie Mowry
body: Did you do this using Butler's command builder? Or did you write it yourself? I can't for my life figure out where I go to write a custom command!


Tags: butler

checklist
Is there a way to convert task list actions in the Trello app to cards?
Asked by mark chodorowski:

I can't convert task list action to cards while using the Trello app on my iPad, I can though when signed into my account through the website?


Answers:
author: Sagar Rao
body: Hello Mark

Unfortunately, this option is not available on our mobile apps. But, I agree, this would be a good feature to have, I will forward this to our Team for consideration.

Cheers,  
**Sagar Rao** \| The Trello Team
Work Trello
Asked by ?????:

Hi! Will work Trello in Russia.Thank's for answer


Answers:
author: Alex W
body: Hi [@?????](/t5/user/viewprofilepage/user-id/4827160) - in response to Russia's aggression, we are pausing the sale of all new software to Russia. In addition, we are suspending existing Russian government-owned licenses as well as licenses to specific Russian businesses that support the war (via cyber warfare, combat, or disinformation). This includes our third-party Marketplace apps.

In saying this, we are not terminating the relationships and obligations we have to our existing small business customers in Russia. We believe focusing on businesses with positions of power and influence is the best way to live our mission and values.

You can learn more at <https://help.trello.com/article/1226-sanctioned-countries>

comments: author: ?????
body: **Can i rigister as a new client from Russia and buy a tarrif? We have a dental clinic**


author: Nic Brough -Adaptavist-
body: I think the first line of Alex's comment answers that.
Docker compose in Bitbucket Pipeline to ECR
Asked by ragnar.callan:

I have 3 containers that are built with docker-compose and I need to push these to ECR. This is my current pipeline. How can I get this to push to ECR? I have multiple repositories, one for each container that I need to push too.

image: python:3.7.2

options:  
docker: true

pipelines:  
default:  
- step:  
script:  
- pipe: atlassian/aws-ecr-push-image:1.2.0  
variables:  
AWS_ACCESS_KEY_ID: 'xxxx'  
AWS_SECRET_ACCESS_KEY: 'xxxx'  
AWS_DEFAULT_REGION: 'xxxx'  
IMAGE_NAME: ""  
- step:  
script:  
- pip install docker  
- pip install docker-compose  
- docker-compose build  
- docker push  


Answers:
author: brbojorque
body: Hi [@ragnar.callan](/t5/user/viewprofilepage/user-id/4202111) ,

You have to specify the ECR endpoint and make sure you are able to authenticate to the ECR.

* Create an ECR entry
* Get the endpoint
* Authenticate to ECR inside the pipeline
  * ecr login (something similar)
* Modify the docker push like so below
  * docker push 321321321321.dkr.ecr.us-east-1.amazonaws.com/image:latest

comments: author: ragnar.callan
body: Hi, thanks for the reply. I have created my ECR endpoints. I have 3. One for each containers with different names. In my docker-compose file I labelled the images with the names of these repos. I want to push all 3 images to their respective ECR


author: Oleksandr Kyrdan
body: Hi [@ragnar.callan](/t5/user/viewprofilepage/user-id/4202111) ,

Thank you for your question!

You could follow a [**Build Once Deploy Many** approach](https://www.mikemcgarr.com/blog/build-once-deploy-many.html) and implement the next pipeline:

```
script:
  # do other
  - ...
  - ...

  # build the image
  - docker-compose build

  # use the pipe to push the image_1 to AWS ECR
  - pipe: atlassian/aws-ecr-push-image:1.2.2
    variables:
      AWS_ACCESS_KEY_ID: $AWS_ACCESS_KEY_ID
      AWS_SECRET_ACCESS_KEY: $AWS_SECRET_ACCESS_KEY
      AWS_DEFAULT_REGION: $AWS_DEFAULT_REGION
      IMAGE_NAME: my-docker-image_1
  # use the pipe to push the image_2 to AWS ECR
  - pipe: atlassian/aws-ecr-push-image:1.2.2
    variables:
      AWS_ACCESS_KEY_ID: $AWS_ACCESS_KEY_ID
      AWS_SECRET_ACCESS_KEY: $AWS_SECRET_ACCESS_KEY
      AWS_DEFAULT_REGION: $AWS_DEFAULT_REGION
      IMAGE_NAME: my-docker-image_2
  # use the pipe to push the image_3 to AWS ECR
  - pipe: atlassian/aws-ecr-push-image:1.2.2
    variables:
      AWS_ACCESS_KEY_ID: $AWS_ACCESS_KEY_ID
      AWS_SECRET_ACCESS_KEY: $AWS_SECRET_ACCESS_KEY
      AWS_DEFAULT_REGION: $AWS_DEFAULT_REGION
      IMAGE_NAME: my-docker-image_3
```

Make sure that you provide right IMAGE_NAME for each push:
> The name of the image to push to the ECR. The name should be the same as your ECR repository name. Remember that you don't need to add your registry URL in front of the image name, the pipe will fetch this URL from AWS and add it to the image tag for you.

<br />

Cheers,  
Oleksandr


Tags: aws

bitbucket-pipelines

cloud