youngmon/atlassian-qna huggingface dataset:
Tip of the month for all registered jira / confluence users
Asked by TEAM_EBS Lufthansa Technik:

Is there a way to send the tips of the month (which are great) to our registered jira / confluence users? Send all our users to atlassian to subscribe for the tips isn't suitable for us.

Maybe there is an plug in for it?


Answers:
author: Matt
body: Hi Wilm!
> A newsletter like the "Confluence daily summary email" would be great

You should suggest to your users that they sign-up for the JIRA and Confluence Insiders newletters to recieve product-specific tips, tricks, and product updates.

* [JIRA Insiders](http://www.atlassian.com/software/jira/tips/overview)
* [Confluence Insiders](http://www.atlassian.com/software/confluence/tips/overview)

You can see the contents of the first volume of the [JIRA Insiders newsletter here](http://atlassian.com/software/jira/tips/overview/Volume-1/01). The first volume of Confluence Insiders will be sent in the next few weeks.

Hope that helps, Wilm.

comments: author: Renjith Pillai
body: Or simply copy/paste the content that is received in the newsletters to an internal mail listing that Wilm has.


author: Matt
body: Not sure how that's more efficient than allowing the user to choose if they want to recieve the newsletter and having their own option to unsubscribe at anytime?


author: John Masson
body: Hi Wilm,

Glad to hear by implication that you're finding the content useful! I take it you think it would benefit your end users to read them, is there anything specific you're trying to achieve? eg: Increased adoption, reduced help calls etc?

I'd love to hear what makes it unsuitable for you to send your users through to the blogs, is it just the problem of explaining and getting everyone to gollow the right steps, or other issues?

How would you like to see this work in the products ideally to suit your needs?

John

comments: author: TEAM_EBS Lufthansa Technik
body: Hi John,

I think there are nice little tips in the tip of the month posts, that can help our users to use more of the great features in your software. The last "JIRA Tip of the Month: Dot and Comma Dialog Shortcuts" is a good example. You can find all the information in the manual, but who will read the hole manual?

In my opinion the bolgs are more for administrators and not for end users. The tip of the month is only a small part of it. I don't think that a user needs information about how to build a plugin or the new features of software we didn't offer them.

A newsletter like the "Confluence daily summary email" would be great. It's important, that the users can subscribe/unsubscribe the newsletter eg via the profile settings. JIRA and Confluence will download the tips from your site and deliver it to the users.

Wilm


Tags: jira
Excel macro not working in Confluence On-Demand
Asked by Susan Parker:

When I used the macro for embedding an excel file in a wiki page, I was sucessful, until I could see that there was an "edit" button for the file - sweet! When I clicked it I was prompted by Firefox to install a plugin; I installed it, Firefox restarted, page reloaded. Edit button there - click it (and click it and click it) and nuthin' happens. What's going on? Thanks in advance.


Answers:
author: Susan Parker
body: UPDATE: Atlassian has reported to me (via this support ticket <https://jira.atlassian.com/browse/CONF-26911> ) that this is a known bug with the new release of Confluence on Demand. Support told me this:

*Hi Susan,*

*I figured out that it is indeed a bug regarding the last OnDemand upgrade:*

* *<https://jira.atlassian.com/browse/CONF-26911>*

*The Edit in Office feature uses the Confluence Webdav to update the information on the instance.*

*I'd strongly suggest you to add yourself as a wacther for following further updates.*

**PLEASE VOTE FOR THE BUG FIX!**

comments: author: Susan Parker
body: Atlassian fixed the bug; I have verified that the Macro now works for us in *our* on-demand instance.


author: Vinesh Narayanan
body: Hi Susan,

I faced the same issue some time back even though I didnt got any answers from support ticket we were able to make it work with below work around.

The Macro (excel, word) is only working on Internet Explorer, even though plug in installed in firefox it never worked for us.

so please try in Internet Explorer it should work.

Note: Unfortunately it stopped working for us from 10/15/2012 onwards and we observed a recent change in onDemand Confluence. Waiting for support update on the new ticket :)

Thanks

Vinesh Narayanan

comments: author: Susan Parker
body: Vinesh, Thank you so much for posting. Unfortunately, this is not working for me in IE either. It is interesting that it stopped working for you with the updgrade to OnDemand Confluence. Please keep me posted. Can you provide me with a ticket number of your original support request?


author: Susan Parker
body: No answers. I think I need to report on support site - thought I *had* done that, but perhaps not.


author: Joe Reyna
body: I'm having this same problem. Any answers??

comments: author: Susan Parker
body: Please vote in favor of the bug fix here: <https://jira.atlassian.com/browse/CONF-26817>


Tags: cloud
Install Team Calendars offline
Asked by Adrian Wiedemann:

All,

is it possible to install the Team Calendars plugin in confluence without having access to the internet?

Thanks.


Answers:
author: JamieA
body: Download it from somewhere that does have internet access, transfer it to your workstation, then do "Install Plugin -\> From file" (or something similar).

comments: author: Adrian Wiedemann
body: resolved. Maybe Atlassian can additionally provide a download link for this on the main page (as they do for their other products).


author: Adrian Wiedemann
body: Yeah, sure. I just didn't find the link where to download this plugin and not using the proposed way within Confluence. Any pointers?


author: William Zanchet [Atlassian]
body: Hi Adrian,  

Allow me to step in, like Jamie said, the only way to install TeamCalendar in the "offline" mode is to upload the plugin manually. To do that you need to go to our Atlassian Marketplace -\> <https://marketplace.atlassian.com/> there you can type Team Calendars, and click on the 'free 30 days trial' then you'll be able to download a .jar file.   

Once you have this .jar file, you just need to go to your UPM and click **Upload Manually.**   

I hope this helps.  

Cheers,  

WZ
How to get Confluence current login user?
Asked by Pangianto Pang:

Hi,

how to get current login user or she has not logged in?

Thanks.


Answers:
author: Pangianto Pang
body: Here is a good example:

[https://answers.atlassian.com/questions/36868/confluence-groovy-sample-scripts-missing-community-effort-to-build-a-script-to-write-metadata-in-4-x](/questions/36868/confluence-groovy-sample-scripts-missing-community-effort-to-build-a-script-to-write-metadata-in-4-x)

or use $action.remoteUser.fullName in the .vm file


author: Pangianto Pang
body: Here is a good example:

[https://answers.atlassian.com/questions/36868/confluence-groovy-sample-scripts-missing-community-effort-to-build-a-script-to-write-metadata-in-4-x](/questions/36868/confluence-groovy-sample-scripts-missing-community-effort-to-build-a-script-to-write-metadata-in-4-x)

or use $action.remoteUser.fullName in the .vm file


Tags: login
Confluence - Is it possible to create a link into the filesystem?
Asked by Rumceisz:

Hi All,

Is it possible to create a link into the filesystem like: file://m:\\

Rumi


Answers:
author: Andy Brook [Plugin People]
body: No. Server 'folders/drives' cant be accessed like that. Such urls will always resolve to the client (you) not the server. You could use UNC path identifiers eg \\\\server\\folder which will get you closer.

comments: author: Rumceisz
body: Hi Andy,

thank you for the suggest.

But I never herad of UNC, what is that?


author: Radu Dumitriu
body: [http://en.wikipedia.org/wiki/Path_%28computing%29#Uniform_Naming_Convention](http://en.wikipedia.org/wiki/Path_%2528computing%2529#Uniform_Naming_Convention)


author: Andy Brook [Plugin People]
body: <http://en.wikipedia.org/wiki/Path_(computing)> See UNC within, its \\\\server\\\\path, however, embedding the link gets more complex. See this [other question](/questions/18833/linking-to-windows-file-server-share-unc-path-not-working).


author: Radu Dumitriu
body: Links are resolved by the client, so yes, Andy is right.

Besides UNC you can do if on linux - mount the remote directories under std confluence directory (or link them with ln -s) so you'll be able to acess it via the normal http dir

CONFLUENCE_HOME/confluence/linkeddir_or_mounteddir/file

http://server:port/linkeddir_or_mounteddir/file


author: Thomas Schlegel
body: Hi Rumi,

we are using such links. There are some limitations to this. Of course, every user must have the same drive letters.

Another limitation is, that these links are only working with Internet Explorer.

Cheers

Thomas

comments: author: Radu Dumitriu
body: In my mozilla (linux), this URL works just fine file:///etc/passwd

(they should work on all browsers if the users have the same mounts; however that's not very nice IMHO)


Tags: file-system

link
How to cache confluence servers located in different countries?
Asked by Malcolm Portelli:

Hi all,

My company has a number of confluence servers in different parts of the world, namely Europe, Asia and Australia. People have been complaining that accessing a confluence server in one country from another is very slow. That is, for example, when a user accesses the confluence server in Europe from Australia, pages take very long to load due to obvious latency issues caused by the large distance.

My question is, is there a recommended or standard way of caching confluence servers in the different countries so as to made response times quicker and make it easier for users all over the world to access these servers with little or no hassle?

Thanks.


Answers:
author: Radu Dumitriu
body: apache + mod_proxy + mod_cache


Tags: performance
Forces people to login (Confluence)
Asked by Pangianto Pang:

Hi All,

Is there anyway to force people to do a login (SSO login for my case) and then go in to dashboard instead of showing dashboard at the first place?

Thanks in advanced.


Answers:
author: Pangianto Pang
body: The answer is in this link

<https://confluence.atlassian.com/display/DOC/Setting+Up+Public+Access>

Thanks for the response, it is a correct answer. :)


author: Harry Chan
body: Have you enabled anonymous access? If this is disabled, they have to login to access Confluence content.


Tags: dashboard

login
Signature change in macro for confluence
Asked by tousifs:

Hi all,

I have migrated data from 3.1.2 to 4.2 where all data is migrated to xhtml format.

i have customized macro with wiki implementation for e.g

{test_include:order=Report Order\|divider=\<!-- PAGE BREAK --\>}  
type=metadata:key=Test Group:value=System;  
type=metadata:key=Include in Report:value=yes;  
{test_include}

<br />

for 4.2 i want to replace this functionality with **pageinclude**.

where i want to pass some parameters as dynamic parameters.

please provide your feed back.


Answers:
author: David at David Simpson Apps
body: Have a look at this blog post:  
[On converting wiki markup based user macros for use with Confluence 4](http://davidsimpson.me/2012/01/24/on-converting-wiki-markup-based-user-macros-for-use-with-confluence-4/)


author: Amalia
body: I am not sure if I understand your requirements here. But you can add a User Macro for page include by inserting the following Template box in user macro configuration:

```
&lt;ac:macro ac:name="include"&gt;          &lt;ac:default-parameter&gt;SPACEKEY:PAGE TITLE&lt;/ac:default-parameter&gt; &lt;/ac:macro&gt;
```
Can parameterized Flash be displayed in page?
Asked by Bob Nicholson:

I can display a simple Flash object within a page.

However, I have a Flash file that loads an external data file. This doesn't seem to be supported by the built-in capabilities in Confluence, or by the "Flash Plugin for Confluence"

Is there any workaround?


Answers:
author: Laurent Corbi?re
body: Hi,

First attach your swf to your page, copy the path, then use the html tag:

{html}

\<EMBED src="URL OF YOUR FLASH FILE" loop=false menu=false quality=high scale=exactfit wmode=transparent bgcolor=#ffffff WIDTH="750" HEIGHT="750" NAME="tls2" ALIGN="center" TYPE="application/x-shockwave-flash" PLUGINSPAGE="http://www.macromedia.com/go/getflashplayer"\>\</EMBED\>

{html}

Does it works?


Tags: flash
E-Mail Adress is required to create a new User
Asked by Mathias Binder:

Hi,

When we started with Confluence, it was possible, to create a new user, leaving the fild 'Email' open.

Now since some releases, it is not possible anymore, to create a user account without any Email-adress.

We have a lot of users who do not have a company email adress. The problem is, that if we enter a dummy adress ([user@mail.com](mailto:user@mail.com)), users who are sharing content or mentioning a user who does not have a proper adress, always get an error message from Confluence per Mail.

One solution, I personaly do not like would be, to enter the private email adress of the users.

Is there a possibility, to turn of the mail-error messages?

Could you think of changing the user definition, so that it is possible, to leave the Email-field empty? An if the field is empty Confluence could recognize this and tell the user who whants to mention somebody that the speciffic recipient does not have any email adress.

What do you think?


Answers:
author: Radek Antoniuk
body: One solution I can think of is disabling the email notifications.

Also, I did never experience the error messages, only in the confluence logs, there were bugs of sending am email to dummy user.

Another option - create dummy account on your mail server and purge it daily :-)

[Configuring the Recommended Updates Email Notification](https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification)

[Subscribing to Email Notifications of Updates to Confluence Content](https://confluence.atlassian.com/display/DOC/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content)

[Configuring Email Notifications](https://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications)

comments: author: Nic Brough -Adaptavist-
body: On the dummy account point - we change their address to the dummy account. But you can configure email servers to silently drop mail to accounts, so we do that. No need to purge.


Tags: email

user
How to embed JIRA chart in Confluence
Asked by Ken Hymes:

Using JIRA 5.1.1 and Confluence 4.1.12. I'm attempting to embed JIRA dashboard charts into my Confluence page, but without success. I'd rather not create the chart again via the Charts macro. Is there a simple way to accomplish this from the JIRA chart I already have?


Answers:
author: Harry Chan
body: In JIRA go to your Dashboard-\>Add Gadget and for each Gadget you will find a URL there.

In Confluence Go to Browse-\>Confluence Administration-\>External Gadgets and add the Gadgets you need using the URL.

They will now appear in your Confluence macros.

Note: to get this to work, you must have setup the Application Links between JIRA and Confluence.

Cheers,

comments: author: Ken Hymes
body: Thanks for the direction, Harry! I'll engage our Confluence Admin to go thru the steps of adding the gadget url --- much obliged!


Tags: chart

embed

jira
Migrate Confluence from W*ndows to Linux
Asked by Reatha Ek:

Hello!

We are running Confluence on a crowded Single Processor VMWare server and want to move to multi processor Linux. How do we best do that?

Can we establish a Confluence cluster between both, soft migrate layout and content, and then remove and terminate the W\*ndows server?


Answers:
author: Harry Chan
body: I'd suggest the best way to migrate would be to do a full migrate. Plan an outage - schedule a downtime and move a backup from the Windows server across to the Linux server.

Have the Linux server setup ready to go with all the configurations, customizations and whatever. Get a backup from the Windows server and test it for any issues. Once happy with it do the migration and terminate the Windows server.

Confluence cluster edition isn't designed for High Availability and I wouldn't suggest this for a migration.


author: William Zanchet [Atlassian]
body: ```
Hi Bernd,Harry's suggestion is good. In addition, please refer to our https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers doc for detailed instructions.

Cheers,

WZ


```


author: Reatha Ek
body: All went well, but I had to migrate space after space instead of complete backup/restore. That would have broken my installation...


Tags: data-center

linux

migration

windows
Confluence attachment names - how to display complete attachment name (not truncated)
Asked by Lourdes Gonzalez:

Has anyone else experienced frustration trying to hover over the attachments list in order to see the full name of the file, instead of the currently displayed truncated version?

<br />

I know there was a plugin that worked with 3.5 when we were hosting via a third party, but not sure if this plugin is still available and if it works with 4.2 OnDemand?

This is HUGELY frustrating when trying to find an attachment in a long list, one of the reasons Confluence is supposed to be superior as a shared content repository/knowledge base, right? Well, this is just WRONG and I wish Atlassian would implement this fairly easy fix from what I'm told by several developers. Which module contains the source code for the attachment name editor and can it be modified?


Answers:
author: Harry Chan
body: This is not currently possible. You can vote for <https://jira.atlassian.com/browse/CONF-22002> to get it implemented. As per <https://jira.atlassian.com/browse/CONF-25689> it's possible to patch some files to get this to work, but this isn't allowed on OnDemand.


Tags: cloud

confluence-cloud
How do I move the new comment box to the top of the Commenst section?
Asked by Chris Selvig:

I'm setting up a comments-intensive page that will have a few thousand comments on it each month, and so it will rapidly become unwieldy for new commenters to have to scroll to the bottom. David Simpson posted somethign abou tthis on his blog, as an addition to a tip about how to sort comments by descendign age, but I had trouble getting the comments-at-the-top part to work.


Answers:
author: twong_atlassian
body: In keeping with David Simpson's solution, you could do something like dropping this into Admin\>Custom HTML\> At the End of the Head:

```
&lt;script&gt;  AJS.toInit(function(){    $comments = AJS.$('#page-comments');     $comments.children().each(function(i,li){$comments.prepend(li)})    $commentbox = AJS.$('.quick-comment-container')	AJS.$('#page-comments').before($commentbox)  });&lt;/script&gt;
```

comments: author: Chris Selvig
body: That did it - thank you.


author: Jeremy Green
body: Is this solution possible with Confluence Cloud?


author: Stefan F.
body: We have the same problems with our Jira 9.1.1.

Tried the above snippet, but didn't work, I assume, the IDs have changed :-/.

Do you have a solution for 9.1.1?


author: ???? ?????????
body: I have Jira verion 7.4.3 and 7.7.1. There is no Admin\>Custom HTML\> option

to move button "comment" to top.

Where i can find it? Who knows?

comments: author: Sarah Kladstrup
body: I believe this is now found in the "System -\> USER INTERFACE -\> Announcement Banner" area.


Tags: comment
How do i set up an outgoing mail server for mail notifications?
Asked by Martyn Roberts:

I am attempting to set up email notifications on JIRA on-demand and i am following these instructions;

[https://confluence.atlassian.com/display/JIRA051/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications](https://confluence.atlassian.com/display/JIRA051/Configuring+JIRA%2527s+SMTP+Mail+Server+to+Send+Notifications)

However I am unable to find the Outgoing Mail" section as described here;

Select **Administration \> System \> Mail \> Outgoing Mail** to open the **SMTP Mail Server** page.

I have already configured email to be automatically picked up from a custom account however i do not know how to send replies.


Answers:
author: Sam
body: Those instructions are accurate for the in-house version of JIRA. The OnDemand version uses their SMTP server settings, so you're limited in the settings you can set for that.


Tags: cloud

email

jira-cloud

notification
non-breaking space
Asked by Ernst de Haan:

Here's my problem:

1. use a Mac with OS X 10.8.0
2. use the hosted (Atlassian OnDemand) Confluence
3. edit a page
4. try to insert a non-breaking space

I have no idea how to insert that non-breaking space. I've tried finding a macro and I've tried using '\&nbsp;', to no avail.

Help would be appreciated!


Answers:
author: LuizA
body: Hello Ernst,

As you're using a hosted Confluence then I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and then take a better look into this behaviour with one of our Engineers, this would be the best approach here.

Hope this helps.

Kind Regards,

LJ.


author: Petter Hesselberg
body: The Symbol menu has apparently gone to menu heaven?

The only work-around I've found i to insert a non-breaking in a Word document, then copying it over. This does what I expect. But it is not, shall we say, super convenient.


author: Bill Bailey
body: Under the Symbol menu, first selection right before the \& (it is a space, but once you mouse-over it correctly, it will stay "non-break space"


author: Davin Studer
body: Option + space bar is supposed to insert an ascii non-breaking space (ascii 255) on Macs.

comments: author: Davin Studer
body: For PC it is ctrl+shift+space.


Tags: whitespace