youngmon/atlassian-qna huggingface dataset:
When deactivating a user, is there a way to know what the user has programmed?
Asked by angela.gagnon:

I have recently seen cases where a user was deactivated and not only are they left in groups but are still an owner of a project, or the workflow automatically assigned to the deactivated user. I have even saw a project where the project was un-useable because the workflow was so locked down and restrictive to only allow the owner to move through the workflow changing statuses.

If there was a way to know all the things a person you are deactivating is tied to it would enable the admins to take action to adjust where needed. Does anyone know if its possible to run commands to identify what that said user has for these types of conditions. This way as an administrator, we could take action to adjust before deactivating that user.

We are on the Standard version, perhaps its got better functionality if we were on premium to have better visibility to this?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The short answer is "no", albeit one good bit is that if you use "deactivate" instead of "delete", it is a LOT easier.

If you deactivate a user, think "Jira still knows and reports on them, but they're dead to it. All their existing activity is untouched, but they can not be assigned new issues, selected in user fields, etc, but you can still search for them (never delete a user, just disable)

A deactivated user may appear in places, but only in an informational way (if Bob leaves, disable their account. Bob will show as a member of a group, someone who edited an issue, but they won't be selectable as the assignee even if in an assignable group or even named individually)

But for the workflow permissions, no, sorry, you need to review every one of them.

comments: author: angela.gagnon
body: if anyone is interested in voting on this to have this ability developed go here and vote [\[JRACLOUD-82787\] Comprehensive Decommission Checklist for User Accounts in Jira - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/JRACLOUD-82787)
Features ParentID in API Reponse
Asked by Rafal Walisko:

I have a question about the 'parentID' field within the 'features' of the API response. In some cases, this 'parentID' corresponds to an Epic ID, while in others, it represents a Capability ID. Is there any other field or method in the API response that can be used to extract information about whether a particular 'parentID' for a feature pertains to an Epic or a Capability?

Your insights on how to distinguish between the two would be greatly appreciated.


Answers:
author: Francois Panaget
body: Hi Rafal,

If you use the [expand](https://help.jiraalign.com/hc/en-us/articles/360060894632-Supported-API-2-0-Query-Syntax#:~:text=Requesting%20Data-,expand,-The%20Jira%20Align) parameter (*https://{{site-url}}/rest/align/api/2/features?id={id}\&expand=true* ), you will be able to get the"parentEpic" or "parentCapability" information.  
This could help you distinguish the type of Parent the Feature is associated with.

Here is an example![API-FeatureParentEpic.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/299111iF36927582002470C/image-size/large?v=v2&px=999 "API-FeatureParentEpic.jpg")

I hope that will help.

Thanks and Regards, Fran?ois

comments: author: Rafal Walisko
body: Hi Francois, now I can see it :). Thank you!
See linked issues in Timeline or associate tasks without Epics
Asked by Bruna Martins:

Hi,

I'd like to see all linked issues in the Timeline. Today if a link is selected as "blocked by", I see that the dependency appears. This is not useful for us since while managing a roadmap the "causes" option is more relevant when linking issues.

This would also be solved by adding loose tasks to specific initiatives (skipping the Epic parent).


Answers:
author: Walter Buggenhout
body: Hi [@Bruna Martins](/t5/user/viewprofilepage/user-id/5419257) and welcome to the Community!

From the tags in your question and your reference to initiatives, I take that you are on a premium plan and refer to the timeline in an advanced roadmaps plan?

If so, I may have some good news and less good news. To start with the good news: in **Advanced Roadmaps Settings** *(accessible via the top menu **Plans \> Settings**)*, you can find Dependencies settings. You can add extra link types from Jira as available dependencies in your plan and that way make them appear as dependencies as well. Note that this change will apply to all plans that you may already have in your site.

The not so good news is that the hierarchy in advanced roadmaps is strict. So adding loose tasks directly to an initiative without an epic in between is not possible.

Hope this helps!

comments: author: Bruna Martins
body: Thanks for the help, Walter. The linked issues are now showing as dependencies, but they do not appear in the timeline as part of the initiative. Is it possible to configure this as well?


author: Walter Buggenhout
body: Hi [@Bruna Martins](/t5/user/viewprofilepage/user-id/5419257),

Only if they are configured in the issue hierarchy as child issues of the initiative. If that's not the case (from your initial question I assume they are tasks or some other issue type at the same level as tasks), you need to add them to an Epic and then in turn link that Epic to the desired initiative.

For all clarity: connecting issues to a parent always goes via the *parent* field. And you cannot skip levels in the hierarchy, unfortunately.


Tags: advanced-roadmaps

cloud

timeline
Managing views in JIRA advance roadmap
Asked by Diluka Talagala:

I recently create a plan in JIRA advanced roadmap. I created few views for target user groups, however a user has the capability to overwrite the view I have created. Is there a way for us to allow the users just to create their own views rather than modifying my view which is sort of like a template.


Answers:
author: Anjay Paliwal
body: Hello [@Diluka Talagala](/t5/user/viewprofilepage/user-id/3932951)

You should try to disable the autosave button in the view for all users, this option should be there on the tab, as it will not overwrite you view, and your view remains intact.
How do I generate a release notes from a cross project release in the advanced roadmap ?
Asked by Ming Yang Lin:

Hi all   

I've got a cross project releases created in advanced roadmap.   
This release has 6 project releases, the ask here is how might we bring all releases together and generate a release notes page in confluence? ( minimum manual effort )

I can see individual project release can create a corresponding confluence page which it's content is dynamic to associated JIRA in the release. But there doesn't seem to have the same feature for cross project releases in the advanced roadmap.   

any other macro or apps that can solve this need for LT level release summary ?


Answers:
author: Walter Buggenhout
body: Hi [@Ming Yang Lin](/t5/user/viewprofilepage/user-id/1184140),

Cross project releases are restricted to advanced roadmaps plans and act as an umbrella feature for cross-project planning (and tracking progress against linked releases at a fairly high level). They are not built with the actual release process in Jira in mind and don't support actions like *"releasing the release", generating release notes, ...*

Taking a step back, you seem to be considering the different releases in those different projects as one release - why else aiming for a single set of consolidated release notes? Then I would ask myself the question why the issues are split across multiple Jira projects with separate releases in the first place ...

You probably have good reasons for that; so - as an alternative: you want to have release notes in Confluence. Release notes are usually some text you write yourself and then a Jira macro that pulls in the issues into your Confluence page. Since that Jira macro uses a filter to pull in the issues from Jira, you can perfectly adapt your filter to display issues from different projects and releases. Just use fixversion in (A, B, C, ...).

Hope this helps!


Tags: advanced-roadmaps

cloud
How do I add sprints for Plan Only Teams?
Asked by Ray Nixon:

I'm using Advanced Roadmaps / Plans, to create a yearly plan for multiple teams. Part of this planning involves creating / rearranging teams.

Since the teams are not yet active teams, and I don't want them to show up in the Teams dropdown on tickets (and cause confusion), I used Plan Only Teams (which look like they are designed for this exact reason).

I've set up the plan to pull in Initiatives, Epics and Stories for particular Jira projects, using a filter as the plan issue source (every story is in an epic, every epic in an Initiative (no feature level used).

The question is, how do I create Sprints for the Plan Only Teams? It seems like I would have to associate each team with a board, but how do I create a board for these teams when they don't exist in Jira (i.e. I can't create a board with a filter of tickets allocated to those teams, but the tickets are really allocated to those teams).


Answers:
author: Walter Buggenhout
body: Hi [@Ray Nixon](/t5/user/viewprofilepage/user-id/4823612) ,

Sprints belong to a board, not a team. Your reasoning is entirely right that you can't create a filter in Jira from information that is not there. But usually the setup is done the other way around ...

A board in Jira is a collection of work that a team uses to find its daily work. Even if you don't use Advanced Roadmaps, you would still find a way to fetch the work for this team and make sure they can collaborate on their common backlog. For project/product teams, very often that backlog comes from one/more project(s) they manage themselves. It is quite common that your board filter would be something like **Project in (A, B, C)** or something similar. For platform/service teams, who are pulled into project work by other teams because they have a specific expertise, it does happen that issues get assigned to them via the (new) team field or some other custom field. To allow for that, the field needs to be publicly available in Jira of course.

In both scenarios, you will then be able to use the team board as an issue source for your plan, making your life a lot easier.

Hope this helps!

comments: author: Ray Nixon
body: Hi Walter,

Thanks for the reply. It doesn't really help in our case, because our projects are not nicely split between our Teams (and that's too big a tasks to change at the moment). Our existing boards use a filter of Team = xxx. Actually part of using Advanced Roadmaps is to find the best split of teams for the work we've got on, so rearranging the Jira projects before running these scenarios doesn't really work.

So, I think in this case I'll need to do the planning without using sprints.

I think it would a useful expansion of Plan Only Teams (which do look like they are designed for this sort of scenario planning) to also be able to have Plan Only Sprints. That way we can run these planning scenarios, and when we've got a final approach, we can then convert the teams, and create the boards with the sprints.


Tags: cloud
How can I configure values for field "effort size"?
Asked by Laura Pannemann:

In my Jira project I want to use the field "Effort Size". How can I enable this field and configure specific option values?


Answers:
author: Laurie Sciutti
body: Hello [@Laura Pannemann](/t5/user/viewprofilepage/user-id/5408874) and welcome to the Community! Hopefully you've already figured this out, but you can refer [here](https://confluence.atlassian.com/adminjiraserver073/configuring-a-custom-field-861253383.html) for information about creating and configuring custom fields. \*Note \~ this assumes you are using the Data Center version rather than Cloud as that was not specified.


Tags: jira
How can I set the default issue type for issues under an Epic ?
Asked by Richard Nuttall:

I have a Plan with multiple levels of Hierarchy, including Epic.

In the Plan view, if I click to right of an Epic ... and select Create Story it starts to create an issue that isn't "story" (we have some other issue types under Epic).

Is there a way to force the default child type of an Epic to be Story ?

If I change to Story type then create, it remembers that choice until I refresh the page, but then goes back to the previous default.

It isn't an alphabetical sorting of issue type names either.


Answers:
author: Richard Nuttall
body: Update 2 : Seems this is a known bug : <https://jira.atlassian.com/browse/JSWCLOUD-23338>


author: Richard Nuttall
body: Update : It isn't the Issue Type Scheme config either. Story is higher in priority in the Issue Type Scheme and is the default issue type, so Advanced Roadmaps is not honouring the Issue Type Scheme Config.
When I export my plan to a CSV file I see a column "% Complete". How do I add that to plan screen?
Asked by Kevin Gillooly:

When I export a plan to CSV file, there are actually two columns called "% Complete". Can I add that them the the screens in my plan?


Answers:
author: Ste Wright
body: Hi [@Kevin Gillooly](/t5/user/viewprofilepage/user-id/419869)

As far as I know, this isn't a field option - it's what you see when you hover over the "Progress (issue count)" bar, which shows percent completions per status category.

Ste


author: Aron Gombas _Midori_
body: If it doesn't exist as an actual field, the [Better Excel Exporter](https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira?hosting=datacenter&tab=overview) app has an interesting feature you could use for this use case!

As the documentation says, "A calculated field in Better Excel Exporter is a field that is *not* an actual Jira field, but its value is dynamically calculated at the time the Excel file is being exported."

It means you could implement your own calculated field that is filled with the "% complete" value while the Excel file is being exported. Assuming that it is a simple division, it should be fairly easy to implement. See the [calculated field tutorial](https://www.midori-global.com/products/better-excel-exporter-for-jira/server/documentation/calculated-fields).

(Discl. it is a paid and supported app developed by our team. Free for 10 users!)


Tags: server
Advanced roadmaps - Show warning to linked dependency at initiative level
Asked by Yuri Suppa:

Hello,

we have set up the initiative level on top of the issue type hierarchy and testing the child epic/story/task warnings with target dates exceeding the parent end date, which works fine. However I can\`t seem to find how to show a warning in another initiative that I\`ve linked as a dependency:

example: IN-1 is linked to IN-2 with a "is blocked by" link type. IN-1 has a child epic EP-1 which has a child story ST-1 with an end date set later that EP-1, therefore I see a warning on IN-1, EP-1 and ST-1 but no warnings on IN-2. Is there a way to enable this?


Answers:
author: Crystelle S
body: Your warning would show in the dependency field as opposed to the warning you see for dates of children to the left.


Tags: advanced-roadmaps

cloud
Remaining estimates not showing up in Advance plans in jira when there is a sub task in the story
Asked by Selva Praveen Elango:

I am trying to create a plan in JIRA cloud.

I have added the estimates(d) column to the plan. The columns picks up the remaining estimate column value.

The column gets populated only when there is not sub task in the story. when there is a sub task and when the include subtask check box is clicked in the story , the value does not show up in the plan .

Can someone help me with the this issue


Answers:
author: Himanshi
body: Hello [@Selva Praveen Elango](/t5/user/viewprofilepage/user-id/5352548) ,

Welcome to the community!

Advanced Roadmaps will show either a "Story points" field or an "Estimates (h/d)" field. "Story points" maps directly to the "Story points" field on the issue once changes are committed via the Review changes dialog. "Estimates (h/d)" actually maps to "Time remaining" which can be found in the "Time tracking" section on the Jira issue.

Could you please validate whether these fields are part of subtask issue type.


Tags: cloud
How to leverage Jira Plans for Status Reporting by the Program Managers?
Asked by Vijay Reddy:

Anyone using Jira Plans (Advanced Planning) for Status Reporting? along with Confluence? along with PowerBI?

I am curious to know how Program Managers with multiple agile teams are preparing and sharing weekly or bi-weekly Status Reports using Jira Plan and Confluence and / or PowerBI.

Any pointers and examples are greatly appreciated.


Answers:
author: Chuck Oleary
body: Just curious, who are they reporting that status to? Personally I'm really trying to get away from any regular scheduled status reporting.

That said...  
Using the add on Custom Charts by OBSS from the Marketplace I created a real-time dashboard that shows the sprint status of all the tickets across all teams.  
I also created a view for our 6 week Program Increments.  
Anyone can see where the work is at all times. All they need to do is look at the dashboard, no status reporting required.


author: Mykenna Cepek
body: There are apps to help with this. Here's a discussion of some:

<https://community.atlassian.com/t5/Jira-Content-Archive-questions/Use-of-Jira-in-Program-Level-management/qaq-p/1872028>

One way I have "rolled my own solution" is to rely on "percent complete" of each of the relevant Epics, and just chart that weekly. For one effort I plotted just that one statistic for 6 epics over time (weekly, over months) and it really helped show progress and radiate what was going on.

Releases/Versions might also be worth exploring, as there's some built-in "process" stuff in Jira there. The downside is that it's team (Jira Project) specific.


Tags: cloud
Why won't my project's tasks show up in a Advanced Roadmaps in Jira?
Asked by Jae Evans:

Second request for help on this issue:  
For some reason, the tasks in my project won't show up in a plan in Advanced Roadmaps (v9.4.12 Jira Data Center) unless I go though a lot more steps than other projects, like creating a release and adding the tasks to the release.

I have tried adding the entire project as the Source, a filter that returns many tasks as filter results, and a Kanban board. The issues from another project that appear on the Kanban board appear in the Plan, but not the issues in my project, and that project doesn't have releases either.

I have added Target Start and Target End dates to the issue screens and set those values for several issues. Nothing. Even when I create issues from the plan, they won't appear after commiting the changes to Jira because they aren't part of a release. This should be simple, yet I've spent several hours looking for the cause.

I do not have any exclusion rules or custom filtering in the plan. My sources contain the missing issues, and I have permission view them (I'm the project lead, a project admin, and a Jira app admin). I am viewing the entire hierarchy. The tasks I want to see are not Done.

Can anyone point me in the right direction here?


Answers:
author: Bryan Trummer - ReleaseTEAM
body: Hello [@Jae Evans](/t5/user/viewprofilepage/user-id/651991) ,

You may want to take a look at this article here and make sure you have the projects you want enabled as an issue source.

<https://confluence.atlassian.com/jirasoftwareserver/configure-your-advanced-roadmaps-plan-settings-1044784158.html#ConfigureyourAdvancedRoadmapsplansettings-issuesources>

comments: author: Jae Evans
body: Thanks for responding, Bryan. As I mentioned in my original post, I have I have tried adding the entire project as the Source, a filter that returns many tasks as filter results, and a Kanban board. But no luck.


author: Jae Evans
body: [@Bryan Trummer - ReleaseTEAM](/t5/user/viewprofilepage/user-id/853494), I should also mention that if I add a release to my project, add the release field to my issues, and then assign my issues to a release, then they will appear in my plan. But I shouldn't have to do this. Other projects in my instance don't require this configuration or these steps.
Start date disappears after saving changes in Plan
Asked by Hillary Moore:

When I add a start date to an issue in my Plan, the start date appears in my Roadmap view. But after I 'Review Changes' and save my changes to Jira, the start date disappears from the Roadmap view. How can I prevent this from happening?![Jira start date - 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/298431i2EFFAD04D9FCF5CA/image-size/large?v=v2&px=999 "Jira start date - 2.png")![Jira start date - 3.png](https://community.atlassian.com/t5/image/serverpage/image-id/298432iF2B0C34AFED1BEE0/image-size/large?v=v2&px=999 "Jira start date - 3.png")![Jira start date disappears.png](https://community.atlassian.com/t5/image/serverpage/image-id/298433iF84EDB00F9383F93/image-size/large?v=v2&px=999 "Jira start date disappears.png")


Answers:
author: Crystelle S
body: The fields you are updating in Plan have to be available to you in Jira as well. Are there any restrictions on this field in Jira itself? Could there be a user restriction or other validation on that ticket screen that keeps you from updating it?


Tags: jira-work-management
How to make epics visible in Program>Schedule view?
Asked by Hillary Moore:

Hello! I created a Program from a set of four plans. After adding the plans, I was expecting all epics to appear in the 'Schedule' view when set to 'Epic' in the hierarchy. Unfortunately, only one epic is showing despite there being multiple across the four plans. I have experimented with adding various types of start dates and end dates, and also adding a sprint to the epics. What fields are required to ensure an epic appears in the Schedule view of a Program?


Answers:
author: Hillary Moore
body: Adding a 'Target Start' and 'Target End' date to each epic enabled display in Schedule view.


author: Crystelle S
body: Have you checked the setting for how long you show resolved tickets? Keep in mind, Plans isn't reading your statuses but rather looking for whether your Resolution is empty to start the clock on how long something has been resolved (as does the indexing in Jira and many other add-ons).

comments: author: Hillary Moore
body: Thanks, Crystelle. I found that adding a 'Target Start' and 'Target End' date to each epic enabled display in Schedule view.


author: Crystelle S
body: nice! you may want to give this a close so that other community members find it easier :) some only search for solved questions


Tags: server
About Keep Server Version
Asked by Le Toan:

Hi all,

I am using Jira Mng 7.2 Server Verison \|+ tempo addon. Now i will not mirage to Cloud/ DC Version. After 15/2/24, Could i can continious use my jira?

Thanks .


Answers:
author: abhishek_sharma03
body: Hi [@Le Toan](/t5/user/viewprofilepage/user-id/5156623) - Jira server is a perpetual licenses and can be used even after 15 Feb 2024. But since Atlassian is stopping the maintenance of all it's server products you won't be able to get any support in the wake of troubleshooting any technical issue, upgrade, security patches etc.

BR

Abhishek

comments: author: Le Toan
body: Thanks your strong support.


Tags: server
Jira projects missing
Asked by Eddie Poh:

I have 4 projects in "**In Progress**" stage, they are not visible and missing in the "Board" view, but they are visible in the "Summary" view.

It was normal before the xmas break. Any clues to what might cause it?

Thank you all.


Answers:
author: Eddie Poh
body: Just to inform that I found a way to go around it but not solving the root cause.

1. Use the ++search bar++ to locate to the missing projects,

2. Mark them as "Completed",

3. The projects are now visible in the "Board" view,

4. Move them back to "In Progress".


Tags: cloud