youngmon/atlassian-qna huggingface dataset:
javax.net.ssl.SSLHandshakeException
Asked by Ryan Minty:

Hi Guys,

We have a funny issue with out SSL certs and confluence install. We are seeing the following error message when we are trying to sync via LDAP.

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)  
Caused by: javax.naming.CommunicationException: [ldaps.\*](http://ldaps.its.utas.edu.au)\*\*\*:636 \[Root exception is [javax.net](http://javax.net).ssl.SSLHandshakeException: Received fatal alert: handshake_failure\]

The thing is that all our instances broke at the same time. I can confirm we have around 50 other services using the LDAP service fine. (this is provided by out F5 LTM to a domain controller pool)

I can confirm the following

* \\lib\\security\\cacerts have the valid root CA (fingerprint checked)
* \\lib\\security\\cacerts have the valid Intermediate (fingerprint checked)
* All checks within Confluence pass and valid.
* When a sync is kicked off it will start the process and randomly fail at various stages with the above message.
* nmap of ciphers on the domain controllers are all the same
* have tried the sslpoke.java but cant get it to supply any results.

Any ideas would be awesome if you have seen this before.

Cheers

R


Answers:
author: Jonas Andersson
body: I suggest you download the SSL cert of the ldaps and import that into the keystore of confluence, if not there already.

```
#Download:
echo "" | openssl s_client -connect yourLDAPShostname:636 -prexit 2>/dev/null | sed -n -e '/BEGIN\ CERTIFICATE/,/END\ CERTIFICATE/ p' > ldaps.pem
```

#Convert from pem to der:

```
openssl x509 -outform der -in ldaps.pem -out ldaps.der
```

#import it:

```
/PATHTOJDKKEYTOOL/keytool -import -alias ldaps -file ldaps.der -keystore /lib/security/cacerts
```

These commands are all linux-formated as you can see, feel free to Windows-ify them :smile:


author: rrudnicki
body: Hi Ryan,

Can you confirm if your Confluence Certificate is loaded on your LDAP and the LDAP certificate is loaded on Confluence? Check the Jonas' comment.

Also, can you confirm what JAVA are you using? Keep in mind that JDK and JRE have store certificates in different directories.

Lastly, the name of the instances (Confluence and LDAP Server are matching with the certificates?

Cheers,

Renato

comments: author: karrar Hussain
body: Hi there,

Where I can find the Confluence Certificate?

as I have the same issue and imported the LDAP cert inside the Jira. but not vise versa ??


author: karrar Hussain
body: Can you help,Ryan..

where I can find the Confluence Certificate ?


Tags: confluence-administration
where can I create user macros?
Asked by An Luo:

I want to create a user macro but I don't know where I should start - I don't see the "general configuration" option in "space tools", I don't see "administration console" on my page either. BTW I do have administration rights.

Any advice would be appreciated! Thanks.


Answers:
author: Milo Test
body: Sadly, user macros are not available in Confluence Cloud.


author: Steven F Behnke
body: It may be beneficial to use the right documentation.<https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html><https://confluence.atlassian.com/confcloud/confluence-cloud-documentation-724764511.html>


Tags: cloud

confluence-cloud
I have a page name with a colon in it. What do I do then..?
Asked by Gus Welter:

*This question is in reference to Atlassian Documentation: [Moving an Attachment](https://confluence.atlassian.com/pages/viewpage.action?pageId=658737041)*

Ask your question here...


Answers:
author: Steven F Behnke
body: Gus is likely running into this issue:

image2015-12-20 11:57:44.png

**Host Layout: Please** is a page that exists in the same space. However, using a colon is wiki-syntax for a SpaceKey:PageName combination, and thus this scenario is failing even though the page is properly addressed.

The move function is interpreting this page as --

**Space:** `Host layout`  
**Page:** ` Please`

This page naturally doesn't exist.

Another user noted that removing the **colons** from their page names solved their issue, helped by support: <https://answers.atlassian.com/questions/238870>.

An improvement request has already been created, please consider voting on it and sharing your use-case: <https://jira.atlassian.com/browse/CONF-34958>  
[](https://community.atlassian.com/t5/Confluence-questions/I-have-a-page-name-with-a-colon-in-it-What-do-I-do-then/qaq-p/57396?attachment-id=8864){#link_11878d554ca9bc}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/180274/1/image2015-12-20%2011%3A57%3A44.png){#display_11878d554ca9bc_0}

comments: author: Nic Brough -Adaptavist-
body: Ahh, I see. It wasn't clear from the question, so well spotted!


author: Steven F Behnke
body: I've also had this exact problem actually. Colons don't force the page url to use the page id so I had been using it for some titles and it's was fresh in my mind. :p


author: Gus Welter
body: Apologies - I couldn't respond yesterday because of a weird policy on Atlassian Answers

<https://twitter.com/gwelter/status/678317260109438985>

Anyway, yes, that's the problem I was running into and I solved it with the workaround trick you mentioned. Thanks for your replies.

comments: author: Nic Brough -Adaptavist-
body: The policy is to do with anti-spam - low "karma" limits your postings to prevent spam. As karma rises, you'll find the restrictions relax pretty quickly (think of it as the computers learning that the humans here are accepting you as a member of the community). Almost all interactions count - comments, answering, voting, marking answers correct etc.


author: Gus Welter
body: Not being able to respond to my own question is a design flaw.


author: Nic Brough -Adaptavist-
body: A lot of the spam is a question followed by multiple comments, there was no other way to stop it that I think Sam and Joe could work out. Comments are opened up quite quickly though.


author: Nic Brough -Adaptavist-
body: In what context? You can use a lot of non-alphanumeric characters in page names, so it'll work fine. But I think you've got a question about unusual names that you have not actually asked here?


Tags: attachment

move
Can confluence and Jira be deployed to the same tomcat instance?
Asked by Ben Garin:


Answers:
author: Eduardo Nunes
body: Hi Ben,

Deploying JIRA and Confluence in the same Tomcat container is is not supported by Atlassian. This is because it can cause unavailability to start up both applications, due to class conflicts.

You can check full information and reasons for Atlassian to not deploying the apps in the same Tomcat here:

<https://confluence.atlassian.com/jira/deploying-multiple-atlassian-applications-in-a-single-tomcat-container-218279138.html>

Hope it helps you, Ben!

Cheers,

ENunes


author: Rodrigo Girardi Adami
body: Hi Ben,

In addition to not be supported, Atlassian does not provide the EAR WAR versions of the applications Confluence and JIRA anymore. The versions provided comes bundled with Tomcat now. So it was not supported before and it is not possible now. :smile:

Cheers,

Rodrigo


author: Chander Inguva
body: Its not a good practice to have JIRA and Confluence running on same Tomcat Server. Memory Issues, Startup Errors and i completely agree with Nic where you have to make sure every library they share should be on identical versions.


author: Nic Brough -Adaptavist-
body: In theory, sort of. In real life, no.

If you want to do it, you have to make sure that every library that they share is on identical versions, and that's not happened since about version 3 of JIRA.

Don't do it, you will hurt yourself.


author: rahuldanwade
body: Hi Ben,

Deploying multiple Atlassian applications in one tomcat container is not supported.

Basically one application crashes, the other applications will not be accessible.

For more info and FAQ see Atlassian documentation below

<https://confluence.atlassian.com/jira/installing-confluence-and-jira-together-185729547.html>

<https://confluence.atlassian.com/jira/deploying-multiple-atlassian-applications-in-a-single-tomcat-container-218279138.html>


Tags: confluence-administration
Does Atlassian Support Knowledge Base Survey Plugin for Confluence 5.8 and higher ?
Asked by Chander Inguva:

Hi,

While Answering an Atlassian Question, I have seen the Troubleshooting article and was curious enough to view the source how Atlassian documentation collects feedback. I see that there is a Knowledge Base Survey Plugin used.

source.PNG

When i see the supported versions it shows <https://marketplace.atlassian.com/plugins/confluence.plugins.knowledgebase.survey/server/overview>

it can only support for Confluence 5.6.6.

Tried to see if this works on 5.8.10 though it says incompatible. Unfortunately, it throws error saying that its Incompatible.

Then I have checked the KB articles Confluence version to be 5.8.17.

KB.PNG

Does Atlassian plan to release it ? Why is it different ?

Regards

Chander Inguva  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Atlassian-Support-Knowledge-Base-Survey-Plugin-for/qaq-p/7261?attachment-id=12711){#link_11878d9f789fc3}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/1205/1/KB.PNG){#display_11878d9f789fc3_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Atlassian-Support-Knowledge-Base-Survey-Plugin-for/qaq-p/7261?attachment-id=12712){#link_11878d9f789fc3_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/1205/2/source.PNG){#display_11878d9f789fc3_2}


Answers:
author: Kurt Newcomb
body: It used to be supported by Atlassian, in fact, it was created by Atlassian Labs before you guys shut off all of those projects. Fun fact, for a while you could still see the kbsurvey macro not found LIVE on conflucne's main site -- a pretty bad fail if you ask me.

Source Code: <https://bitbucket.org/atlassianlabs/confluence-kb-survey-plugin>

Internal Bamboo build (proving to Suren that it was in fact a Atlassian project):<https://bamboo.extranet.atlassian.com/browse/CKBS-KSMVC5>


author: Chander Inguva
body: Hi @Suren

* Do we have the Knowledge Base template shared anywhere. If so I would like to have it.
* I also strongly believe that, template using that will have <https://marketplace.atlassian.com/plugins/confluence.plugins.knowledgebase.survey/overview> that plugin or some sort of user macro

Regards

Chander Inguva


author: Suren Raj
body: Hi Chander,  

[Knowledge Base Survey Plugin](https://marketplace.atlassian.com/plugins/confluence.plugins.knowledgebase.survey/overview) is not released by Atlassian and it's not supported by Atlassian.

The Knowledge base you looking at is created using different method (create space \> knowledge base).  

Hope it helps.

Regards

Suren Raj
Do you know if there is a social network for confluence ondemand ?
Asked by Aur?lie Narozniak:

Hello,

We are using Yammer as social network and Confluence ondemand for our project.

I don't find a link between both of them.

I would like to know if there is an add-on for that ?  
If not, Is there an add-on to have the same things than Yammer on Confluence on demand ?

Thanks for your response


Answers:
author: Doug Swartz
body: Atlassian's HipChat competes with Yammer. It has integration with Confluence On Demand.

I used both, and I like HipChat much more than Yammer.


author: Eduardo Nunes
body: Hi Aur?lie,

There's a third-party plugin available for Yammer integration with Confluence:

<https://www.appfusions.com/display/YAMMER/Home>

However, it looks like the plugin is supported only for Confluence Server. I'd suggest you to contact them ([info@appfusions.com](mailto:info@appfusions.com)) to check if there's any roadmap for implementing the plugin to Confluence Cloud.

Hope it helps you!

Cheers,

ENunes


author: Aur?lie Narozniak
body: Thanks for your response.

But we want to work like Yammer.

Create many groups and if a people wants to rejoin the group, he can without asking the permission.

So, for instance, we keep Yammer and we will see how to integrate it with JIra or Confluence.


author: Aur?lie Narozniak
body: Hello,

thanks for your response but I feel that this plugin is a live tchat.

But we need to have a group notion and display notifications about events which are not always connected to JIRA or Confluencce like facebook, Twitter or Yammer.

And i am not sure that HipChat corresponds to this requirement.

comments: author: Doug Swartz
body: There are lots of products in this space with feature sets varying from pretty much real-time chat only, to something much bigger: Slack, Hipchat, Yammer, Flock, Campfire, Unison, TeamChat, SameRoom, etc. Only you can choose which one will work best for you. You asked about Confluence integration, and HipChat has very good Confluence integration.HipChat is a standalone program.not requiring Confluence or Jira to work effectively. In addition to the Atlassian products, it can be integrated with dozens of other products from different vendors (<https://www.hipchat.com/integrations>) At our company we have teams integrating their application events with HipChat. It has good event notification capabilities with in-app, email, SMS, and mobile push notifications.As you note, HipChat is "chat oriented". However, its search capability and persistent chat rooms, which can be private to a particular group, give it much more capability than simple real-time chats.


Tags: cloud

confluence-cloud
transfere License to different Atlassiant account
Asked by Flurin Juvalta:

Hi

We In our company, Two users have bought licenses for our Atlassian products. It would be helpful if we could combine those two licenses into one account. Is it possible to transfere the licenses that I bought to another Atlassian user?

Flurin


Answers:
author: Phill Fox
body: Hi Flurin,

You can add a number of technical and financial contacts to each Atlassian product who would then have the ability to manage the licence.   
I frequently recommend to customers that they set up an internal email group for this purpose as well to which all appropriate staff are added including at least one manager so that if someone leaves the organisation the notifications around renewal are still received.

To do this each current user will need to visit my.atlassian.com and for each licence that they have purchased add the appropriate technical and billing contacts.

Screen Shot 2015-12-18 at 14.38.41.png

Once this has been updated any of the listed contacts can then manage the licence at my.atlassian.com

Hope this helps.

Phill  
[](https://community.atlassian.com/t5/Confluence-questions/transfere-License-to-different-Atlassiant-account/qaq-p/375771?attachment-id=4360){#link_119149c5b5dac6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63532/1/Screen%20Shot%202015-12-18%20at%2014.38.41.png){#display_119149c5b5dac6_0}


author: Rodrigo Girardi Adami
body: Hi Flurin,

I believe this can be achieved. I recommend to contact our Sales team by going to support.atlassian.com and opening a ticket with the Customer Advocates team. They will state the next steps from there.

Cheers,

Rodrigo
Can I create a whole space template?
Asked by Rosario De Domenico:

*This question is in reference to Atlassian Documentation: [Blueprints](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765008)*

I would like to define a "space template", not a page template.

That is, when the user clicks on create space in addition to the default promoted spaces (Blank, Documentation, Team, Personal, etc.) also my "template space" would be listed.

The template shall include some pages, some default access rights, some style sheets, etc.

Is this already possible? I only manage to create template pages so far.


Answers:
author: Phill Fox
body: Hi Rosario

Yes Confluence can be configured with a "space template" this is called a Space Blueprint. These are defined as plugins that are added to your instance. See <https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/space-blueprints> for more details of how these can be developed.

Alternatively if this looks scary many Atlassian partners are skilled in the implementation of Space Blueprints and will be able to assist you.

Regards

Phill

comments: author: Rosario De Domenico
body: blueprints are way too complicated, but this is the answer to my question even if I do not like it...


author: Marcos Martinez Garcia
body: It looks like this is not available in Atlassian Cloud version. Any alternatives (if possible for free :)

Thank you!


author: Phill Fox
body: You can still install global templates in Cloud see <https://support.atlassian.com/confluence-cloud/docs/create-a-global-template/>

and partners can still provide Global Blueprints which you can install see <https://support.atlassian.com/confluence-cloud/docs/install-a-global-blueprint/>  

The instructions for creating a Cloud Blueprint are covered under this <https://developer.atlassian.com/cloud/confluence/multi-page-blueprints-with-confluence-connect/>


author: Stephan Sutter
body: Hi Rosario,

Have a look at our Plugin. It does exatly what your are looking for and it is really simple to use. The template is a normal confluence page tree and the end users simple press a button, filling out the form and the space is created.

<https://marketplace.atlassian.com/plugins/eps.focuspro.SpaceTreeCreator/server/overview>

Regards,  
Stephan


Tags: blueprint

confluence-administration

confluence-cloud
put code into page without code macro
Asked by Pawe? Koralewski:

I'm using Confluence 5.7.

While writing a page I pasted some JSON code (without any macro). And I liked how it looks - there was no space between paragraphs.

Next I've done same to next piece of JSON code and then there were spaces between paragraphs.

So I looked with Firebug into HTML and found that in first case the HTML is:

```
&lt;p&gt;    &lt;code&gt;{&lt;/code&gt;&lt;br&gt;    &lt;code&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; "CMD": [{&lt;/code&gt;...
```

and in the second case

```
&lt;p&gt;{&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; "CMD": [{&lt;/p&gt;...
```

How can I make Confluence to create first case HTML? I'd like to add some URLs to comments in code so I can not use code macro.


Answers:
author: Pawe? Koralewski
body: @Steven Behnke

Any JSON code is valid here. Example:

```
{    "CMD": [{            "OC": 13104,            "DA": 3        },}
```


author: Steven F Behnke
body: Please provide the source of the json you are pasting and not the final output. Impossible to reproduce.
What about line breaks in a Task List? The "\\" doesn't seem to work in that case.
Asked by Marilyn Montgomery:

*This question is in reference to Atlassian Documentation: [Confluence Wiki Markup](https://confluence.atlassian.com/pages/viewpage.action?pageId=251003035)*

What about line breaks in a Task List? The "\\\\" doesn't seem to work in that case.  
[](https://community.atlassian.com/t5/Confluence-questions/What-about-line-breaks-in-a-Task-List-The-quot-quot-doesn-t-seem/qaq-p/362954?attachment-id=4956){#link_11878dfe505e72}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61407/1/image2015-12-18%2016%3A23%3A55.png){#display_11878dfe505e72_0}


Answers:
author: Siddheshwar mhetre
body: Hello Marilyn,

Can you brief this with some scree-shots?

What I understand, you need a break of all task which come up after click on Enter button.

Just press double Enter button to break the task list

OR

Click on image2015-12-18 16:23:55.png this button, you can see the plain text.

Regards,

Siddheshwar


Tags: documentation

markup
how to link epic issues to confluence
Asked by Megan Thompson:

I would like to link my confluence page with my Epic tickets in Jira.

I see I can use the requirements template in Confluence and link it to Epics but I would like to use the link to any type of page in Confluence.


Answers:
author: Chander Inguva
body: Hi Megan,

Please use JIRA issue macro by clicking on Insert Macros editing a confluence page with filter as issuetype in ("Epic") inside JIRA Macro. Epic.PNG

Regards

Chander Inguva  
[](https://community.atlassian.com/t5/Confluence-questions/how-to-link-epic-issues-to-confluence/qaq-p/440504?attachment-id=185){#link_11878e14878652}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74695/1/Epic.PNG){#display_11878e14878652_0}

comments: author: Chander Inguva
body: My bad, use issuetype = Epic instead in JQL


author: John Stevenson
body: To list all the issues in an Epic using the Confluence JIRA Issue Macro I use the following JQL statement

"Epic Link" = "my epic name"

where "my epic name" is the name of the epic I want to list issues from.


Tags: cloud

confluence-cloud
Labels not inherited from the template
Asked by Elena_Lurye:

Hi,

We have an issue when labels are not being inherited when creating a page using a template.

It works fine creating page using a template directly, but not working when creating page using "create from template" macro.  
This issue is not consistent - sometimes it works and sometimes is not. We tried recreating a template, deleting/adding labels to a template, recreating a page and macro button - we can't find a reason for this behavior.

Wondering is anyone experienced the same. I will appreciate any help on this.

Thank you


Answers:
author: Steven F Behnke
body: Please, is this your bug? It seems to be a recent issue. <https://jira.atlassian.com/browse/CONF-37341>


author: Elena_Lurye
body: But our page doesn't have any additional macros in it. Just one macro to create a page from template.  
Strange thing is - it works - SOME tiimes..If I move page to a nother location and add some child pages under it - it stops working.

comments: author: Giles B
body: Hi Elena,I the issue Steven mentioned isn't the same as yours, I'd suggest creating an issue yourself so that the team can triage it. Head over to <https://jira.atlassian.com/> and hit Create.


author: Elena_Lurye
body: Hi Giles,We had this for few days, we tried to fix as I described earlier and now it looks like it got fixed by itself - newly created pages inherit labels now..Not sure what happened - will monitor it and will definitely submit an issue if we see it again.Thank you very much for all your help!


author: Elena_Lurye
body: we have 5.8.4


author: Steven F Behnke
body: I've never had this problem. What version of Confluence is your organization running?


Tags: confluence-administration

label

template
Compatibility between 5.5.3 and 5.7.1
Asked by Christopher An:

I'm trying to import a space from Confluence Server 5.7.1. to Confluence Server 5.5.3.. The 5.7.1. schema doesn't seem to have an **attachments** table whereas the 5.5.3. does. Are there any known issues with this?


Answers:
author: Mallmann
body: Hi Christopher,

In addition to William's answer, here's the documentation to upgrade Confluence in case you'll go ahead and upgrade it to import the space: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

I hope it helps! :smile:

Eduardo


author: William Zanchet [Atlassian]
body: Hi Christopher,  

Actually you won't be able to import a space from Confluence 5.5.3 to 5.7.1 because the major version are different. You need to upgrade your Confluence 5.5.3 to 5.7.1 to then be able to import the space successfully.

Cheers,  
WZ


Tags: confluence-administration