Error to access a confluence page
Asked by Guilherme Nogueira:

Hi guys,

My addon Page tree is not loading, the problem happened I try to copy a page structure.

I checked browser logs and I found this:

[![](http://105.112.137.166:8090/images/logo/confluence_48_white.png)](http://105.112.137.166:8090/)System Error {#toc-hId-1847714087}
======================================================================================================================================

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### Cause {#toc-hId--1097469884}

org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 17009058, of class: com.atlassian.confluence.content.ContentProperty; nested exception is net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: 17009058, of class: com.atlassian.confluence.content.ContentProperty  
at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:584)

caused by: net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: 17009058, of class: com.atlassian.confluence.content.ContentProperty  
at net.sf.hibernate.UnresolvableObjectException.throwIfNull(UnresolvableObjectException.java:38)

#### Stack Trace:\[hide\] {#toc-hId-448826946}

```
org.springframework.orm.hibernate.HibernateObjectRetrievalFailureException: No row with the given identifier exists: 17009058, of class: com.atlassian.confluence.content.ContentProperty; nested exception is net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: 17009058, of class: com.atlassian.confluence.content.ContentProperty	at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:584)
```

Does anybody know how can I fix it?

Thank you.


Answers:
author: Guilherme V.
body: Hey Guilherme,

It looks like related to an adaptavist add-on:

```
com.adaptavist.confluence.naturalchildren.NaturalChildrenAction threw exception
```

Could you try disabling it and can you check if you can access the page?

Cheers,

comments: author: Guilherme Nogueira
body: Hi Guilherme,I changed my log error. As you can see it's database integrity problem.I want to know where is that content id 17009058. I already tried content,contentpropertie.


author: Guilherme V.
body: try the bodycontent table or the bandana table...


author: Guilherme Nogueira
body: no :( witch table uses ContentProperty to do a mach?


author: Guilherme V.
body: I could see that com.atlassian.confluence.content.ContentProperty is a class from Confluence, but we're not sure where the content is being added. Is it possible to Enable the safe mode in the Manage Add-ons page? We want to ensure that is not a problem with an add-on. You see, some add-ons might use that class to add stuffs in Confluence...


author: Guilherme Nogueira
body: That's not possible... This is a production server.Well, let see what can I find in here.Obrigado pela ajuda.


author: Guilherme V.
body: You're welcome! De nada ;)


author: Noni Khutane
body: What was the solution to this?

We are experiencing the same error except we dont have any add-ons on confluence and only two pages under that space give the same error. Any page created under that space gives the same errors if we try to edit or remove it.


Tags: confluence-administration