youngmon/atlassian-qna huggingface dataset:
While attempting to install the Team calendar plugin into Jira, the confluence Team Calendar stopped working
Asked by Stephen Owens:

<br />

I had a fully functional confluence instance set up with a fully functional team calendar. But when I went to install the team calendar plugin into Jira, somehow the confluence plugin stopped working and I was unable to disable it or re-install it via the web based management utility. Now I am unable to neither remove nor re-install the team calendar plugin. AND I have important events on several calendars set up which I don't want to loose.

The team calendar is the focus of my use of confluence so it is pretty critical.

<br />


Answers:
author: Stephen Owens
body: Somehow it turns out that the team-calendar plugin .jar file was in the tomcat/lib directory. This was preventing the plugin from being properly removed. Once it was deleted from this directory normal cleanup procedures worked and I was able to re-install the plugin.


author: Septa Cahyadiputra
body: Hi Stephen,

Sorry to hear that you are experiencing such issue on your instance. Judging from your issue, you might want to try [clearing plugin cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache). If the issue persist, could you please let us know if you have configured trusted application between Confluence and JIRA.

Please note that this is a public forum, if you want atimely respond regarding your issue due to the severity of it, you might want to create a support ticket [here](https://support.atlassian.com).

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Stephen Owens
body: Thanks I followed the clearing the cache steps, but on restarting tomcat and logging back in to the admin interface I can still see Team Calendars displayed in the list in an un-fixable un-useable state.

BTW, I already have an open support ticket on this issue: [CSP-96838](https://support.atlassian.com/browse/CSP-96838)
How can we find each URL for each comment on confluence pages?
Asked by hitoshi ichimi:

After the last Confluence update for Confluence 5, I have found out that there is no icon shown on each comment area that we can check each comment permanent link URL.

How can we have it?


Answers:
author: Joe Clark
body: The link is still there, but it has moved. No longer is it the "Link" icon. Now, it is the timestamp of the comment, the same way as Twitter:

![](http://content.screencast.com/users/jlclark/folders/Jing/media/650384e1-8987-47d1-8ac9-df6b76af5219/perma-link.png)

comments: author: hitoshi ichimi
body: Gee, thanks!


author: hitoshi ichimi
body: it is kinda funny you still have "permanent link" link text on your comment and "link chain" icon on my comment for this function!


author: Chung Park Chan
body: You would have to Copy Link Address to get the link.

See this bug report: <https://jira.atlassian.com/browse/CONF-27807>

Hope that clarifies.


Tags: cloud

confluence-cloud
Unable to add pages/page content in Confluence today??
Asked by Paul Alexander:

I realize an update occured today with on-demand, but I am unable to add pages or content to any Confluence space on my JIRA instance. I am a JIRA admin with proper rights, but today, there is no access for any of my team.

Anyone have something similar happening b4 I put in a ticket to Atlassian??


Answers:
author: Dave
body: Hi there,

Do you have a "Create" button in the upper left of your Confluence wiki? It should be analogous to the Create button for JIRA and is part of the new unified header. If you have that and it's not working, or don't have that, you should probably submit a ticket!

Thanks,

-dave

comments: author: Paul Alexander
body: Dummy of the day award...right here. And none of us figured this out. I did read the update pg, too, but probably not well enough. Thanks, Dave!


author: Dave
body: No worries, you're not the first person to ask that here today :)

(and it took me a little while to find it when the change went out internally!)


Tags: cloud

confluence-cloud
Emoticons from Confluence not displayed in emails
Asked by stuartu:

Trivial, but thought I'd ask anyway,...

When getting an email from Confluence 4.3.7 from one of my watched pages, I notice the emoticons are not coming through on the emails. (my email client is Thunderbird. Have had another person who has Outlook, and he gets broken icon graphic rather than emoticon converted to text).

Is this to do with Confluence, or is it a email client issue?

page:

![](../../upfiles/confluence-page-with-emoticons.png)

email:

![](../../upfiles/confluence-email.png)

Stuart.


Answers:
author: Timothy
body: You may be facing this bug (<https://jira.atlassian.com/browse/CONF-25991>)
Confluence gadgets in Federation
Asked by srinivasp:

I configured Application Links of Confluence server with two different JIRA servers. How can the gadgets be distinguished.

I can put mouse over the Gadget URL, which will then shows the URL of the JIRA instance the gadget is coming from but if I do a { and search for the gadget I cannot figure out at all.

Is there any workaround for this?

![](../../../upfiles/Filter_Results_1.jpg)  


Answers:
author: Bruna Griebeler
body: I believe that you'll be able to distinguish them when you put the cursor on the gadget.

Either way, we already have an Improvenment Request about this here:

<https://jira.atlassian.com/browse/CONF-28215>

Hope it helps!  

comments: author: srinivasp
body: Hi Bruna,

I am aware of this Improvement Request but I need a workaround since we are planning to introduce this feature very soon. Not sure how users would react to this cursor based tip as a distinguishing factor and so thinking about other alternatives to crack the issue.

Do you know how the rendering of this gadgets on the macro browser is taking place now? I am thinking if it could be a JAVASCRIPT , then we could look for some workaround i believe. Any ideas please share?

Srinivas


Tags: federation
Cannot Adjust GH status fields' natural order for Confluence Gadget display
Asked by Jonathan Mendelson:

I use GH simplified workflows. I've added one new column called QA to the standard flow (between In Progress and Done). It appears correctly in the Work mode of GH:

To Do \<--\> In Progress \<--\> QA \<--\> Done

However, when I want to show status inside a Confluence gadget (such as Two Dimensional Filter Statistics or Issue Statistics), the natural order of status fields is confusing to my site's users. The QA status shows up at the end of the list, after Done. That makes no sense. I would have expected natural order to match that within the GH Work mode ordering. How do I fix this?


Answers:
author: Jonathan Mendelson
body: OK I will file a ticket.


author: AhmadDanial
body: Hey there, Jonathan.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:

[](https://support.atlassian.com)<https://support.atlassian.com>

You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.

Hope this helps and all the best.
How can I edit the attachments i've added to confluence without the data reverting to code? Help!
Asked by toluO:

After attaching powerpoint/excel/word documents to my confluence team space. Once i click on the link, and select enable editing the document data reverts to some sort of coding and links and the content disappears.

How can i attach files and have them be able to be edited in Confluence?


Answers:
author: TylerA
body: Hi Tolu Oke. The way to edit attached files in Confluence, once uploaded, is to download them locally, edit them, then re-attach with the same name. This should overwrite the previous file version on the page with your current version.

If you also have "Delete Attachment" permissions on the page, and the file must be renamed locally, you can delete the orginal once the other has been uploaded.

Does that answer your question or are you talking about editing pages themselves in Confluence, as embedded documents?

comments: author: toluO
body: Hi Tyler,

thanks for getting back to me. After trying a few times your answer is basically what i found.

But yes, i need help with editing in confluence.. the page is a team workspace, so we all need to be able to possibly click on the file, enable the edit and then save it directly back into confluences, perhaps as you would on a sharepoint?! we moreorless need to be able to monitor who has the file or at least make sure sveral copies aren't being re-uploaded at several times overlapping each other!

any thoughts?


author: Earl McCutcheon
body: This may be what you are looking for. [Displaying Office Files in Confluence](https://confluence.atlassian.com/display/AOD/Displaying+Office+Files+in+Confluence) and [Working with the Office Connector](https://confluence.atlassian.com/display/AOD/Working+with+the+Office+Connector).


author: toluO
body: We've decided to make do, and manage the page within the confluence parameters!


Tags: cloud

confluence-cloud
OnDemand update - anyone else lost ability to create pages
Asked by Andy Brook [Plugin People]:

There was an update OnDemand today, Confluence got a 5.0 flavour, but I notice that the usual 'add' button for pages has gone, its not in menus so where did it go? Its not a permission thing, anyone else see this?

By guesswork I figured there was a keyboard shortcut to create a page 'c', which is fine but not exactly obvious?


Answers:
author: Dave
body: Hi Andy,

You should see a 'Create' button in the top left. The navigator bar is being made more consistent, so this matches the functionality in JIRA.

Let us know if you still have issues!

Thanks,

-dave

comments: author: Andy Brook [Plugin People]
body: oh good grief :) buttons hiding in toolbars, ah, reminds me of JIRA.


author: Eric Allard
body: Yes! Not obvious! I agree!


author: Eric Allard
body: Hi! I think it's a set-back in term of peformance! Am I missing something here!!! It takes 5 Steps to cr?ate a page under a specific page!


Tags: confluence-cloud
Table plus sorting/arrangement feature not working when used with detailed summary macro:: Confluence
Asked by Mani1:

I am using the detailed summary macro and generating a simple report (table). Afterwards, I use the table plus macro and try to use detailed summary macro inside to get an interactive table .... but it is not generating in confluence.

I am using confluence version 4.2.7

steps which i did:

1. generate metadata

2. use detailed summary macro

3. Table plus { detailed summary macro}

But it will generate a simple table , no interative table is generated which is the prime feature of table plus macro


Answers:
author: Bob Swift (personal)
body: Can you please create an issue ([Table Plugin for Confluence](https://bobswift.atlassian.net/browse/TBL)) and provide some more details to recreate including plugin versions you are using. Thanks.


author: AndreasS
body: If you are interessting, you can use Tableenhancer for Confluence (see <https://marketplace.atlassian.com/plugins/com.tngtech.confluence.plugins.tableenhancer>) which is completely open source and able to be used with any table, even generated ones ;)


author: Ken Jessen
body: I am trying to get this to work as well:

Confluence 5.3.

Table plugin 6.1

Report Tabel Macro

My code is a Table-Plus macro wrapping a Report Table macro.


Tags: table-plus
Atlassian Confluence OnDemand In Brazilian Porguese (pt-BR) language
Asked by Israel Richter:

We're evaluating Atlassian Confluence OnDemand for our project. But we need brazilian portuguese language and localization. Do you have plans to launch that feature? That information is decisive for our buying process. We know that the downloaded version contains user translations but we need the OnDemand version.


Answers:
author: LuizA
body: Hello Israel,

Yes, we have plans to internationalise the OnDemmand Platform and you can follow the progress about this on the improvement request below:

<https://jira.atlassian.com/browse/AOD-801>

We appreciate that you, like many customers, would like us to implement the feature request that is affecting your business. We have a document that describes how we determine which features to implement, and how you can influence the process:

<http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy>

I hope this helps, please feel free to contact us if you have any other doubts or questions.

Kind Regards,

LJ.

comments: author: Luiz Rocha
body: Hi, Luiz.

As we started producing our kb with Confluence in English, knowing that Brazilian Portuguese language implementation is in progress, would you mind help us with best practices?

I'm worried we might have to redo all or part of our work after the language gets available. So:

1. Should we translate the default labels, like "kb-troubleshooting-article", or use them like this, meaning the translation will adjust them after we change the language?
2. How the translation works? What, in fact, gets translated and changed after we, in the future, change the language to brazilian portuguese and roll out to all users?


Tags: language

locale
View Excel Macro Issue
Asked by Raju KC:

Excel Macro does not render. Why?

<https://confluence.atlassian.com/display/CONF43/View+File+Macro#excel>

Only EDIT Document Button is shown.


Answers:
author: Raju KC
body: excel 2007 solve the problem


author: LuizA
body: Hello There,

Maybe you can be experiencing a known bug that affects the excel macro, could you please check the following register and confirm if this is your case:

<https://jira.atlassian.com/browse/CONF-27318>

If not, please give us some more details about the behaviour that you're experiencing, so we can try to investigate more.

Hope this helps.

Kind Regards,

LJ.
Post Blog has vanished
Asked by Paul Fitchford:

Hi,

For some reason the ability to add a new blog post has vanished from my dashboard. I'm the administrator of the site/space and this was fine last week. Can you please explain why it has vanished and how to get it back?

<br />

Thanks


Answers:
author: Michael Knight
body: The way this is done has changed in Confluence 5.0 final, released to OnDemand this week. Now you need to click the "Create" button and select "Blog post" from the resulting pop-up dialog.

The "Create" button is at the top of the screen near the middle with a blue background. See [the Confluence 5 FAQ](https://confluence.atlassian.com/display/AOD/Confluence+5+FAQ) for more details on this and other things that have changed.

comments: author: Paul Fitchford
body: Top banana, thanks Michael.


author: Paul Fitchford
body: Hey Timothy,

Yep totally vanished, I search in the help and it just tells me what I used to do - top right corner, add blog post. It's gone!


author: Timothy
body: Is it literally gone or is it not searchable?


Tags: cloud

confluence-cloud
save update pages
Asked by Fran?ois:

Hi,

I have a functionnalty in my plugin that changes content of pages but when i realize 2-3 update i have not an historic of all updates, just the last one.

Is it possible to save all update with the confluence API?

Thanks.


Answers:
author: LuizA
body: Hello There,

Being honest with you in a first moment I gues that is not possible but anyway I would suggest you to double-check the remote Confluence methods from the API, maybe you can find a method that could help you to achieve this goal, please try to check here:

<https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Methods#RemoteConfluenceMethods-Pages>

I hope this helps.

Kind Regards,

LJ.

comments: author: Fran?ois
body: Yeah but it's weird, it must to have a posibility to save each version on each update because confluence works in that way and use API i guess to do that...
Multi excerpt plugin and Ad Hoc workflows
Asked by George Lewe (LSY):

Hello

we are using Conflunce 4.3.2 with Ad Hoc workflows 3.3.3 and Multi Excerpt plugin 4.3.1.

We noticed that the multiexcerpt plugin used on published pages is including blocks from draft pages. We feel that this is wrong and draft pages (hidden from public) and their content should not be made visible.

Does anybody have the same issue or even resolved it?

Best regards,  
George


Answers:
author: LuizA
body: Hello George,

I didn't see this kind of behaviour with other customers yet, but since this is related with third-party plugins and it seem very specific with these plugins, then I would suggest to make a contact with each plugins's provider to see if this is a known behaviour from their side and if there's some specific solution for this kind of problem.

The Ad Hoc workflows is developed by the Comalatech and you can contact them by the following:

[support@comalatech.com](mailto:support@comalatech.com)

<https://comalatech.zendesk.com/>

The Multi Excerpt plugin is developed by the Artemis Software, the contact is the following:

help (at) artemissoftware.freshdesk.com

<http://www.artemissoftware.net/>

720-515-6760

Hope this helps.

Kind Regards,

LJ.


Tags: multi-excerpt-macro
Emails not going
Asked by Pankaj Jangid:

After upgrading to Confluence 4.3.7 two days back the instance has stopped sending emails. The SMTP settings are not changed; even the test email is not going.

On the screen it show email successfully sent to \<emailid\> but the mail is not actually sent. Mail Queue under Administration is also empty. No message is Error queue as well.


Answers:
author: Bruna Griebeler
body: Hi there!

The only way to be sure about what's going on is checking the logs. So my suggestion is to check the atlassian-confluence.log for warning and errors related to mail.

Also the problem can be related to LDAP - mail information not been pick up.

Check this KB for more information: <https://confluence.atlassian.com/pages/viewpage.action?pageId=323389015>

Hope it helps!


Tags: email

smtp
Provided Download Link Is Not Working
Asked by Marc Fernando:

Unable to download Confluence 4.3.7 x64 Linux version. Page errors to 404-error.


Answers:
author: vkharisma
body: Marc,

I just verified that the Confluence download center is working. Perhaps you can try to download using the direct link below:

<http://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-4.3.7-x64.bin>

Hope this helps.


author: Sune Kristensen
body: The problem is not the Atlassian download page itself, but the URL it redirects to.

If I go to the provided link it will redirect me to:

<https://ne1.wpc.edgecastcdn.net/8029C4/downloads/software/confluence/downloads/atlassian-confluence-4.3.7-x64.bin>

which gives a 404 error.

And it is the same with Confleunce 5.0.1.
502 Proxy Error When Setting Up Confluence
Asked by WanderingKazuma:

I keep getting a 502 Proxy error when trying to set up confluence.

This is after the server side executing the bin. I'm getting to .com/setup/setuppaths.action and then it gives me the following error page marked as a 502 Proxy error.

Proxy Error

The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request GET /setup/setuppaths.action.

Reason: Error reading from remote server


Answers:
author: GuilhermeA
body: Jason,

It seems that your whole company, or network is backed by a Proxy Server, which directs and redirect all the traffic that occurs in it.

In order to see Confluence page you may need to setup certain configurations:

* <https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>
* <https://confluence.atlassian.com/display/DOC/Configuring+Web+Proxy+Support+for+Confluence>

If you are still struggling with it you can ask your Network Administrators to set a rule, or help you with the required config, as they have set the proxy themselves.

Hope this helps,

Guilherme


Tags: proxy
Confluence XML/DB backup
Asked by Mike Lo:

Hi,

Recently I migrated the DB from HSQLDB to Postgresql. My question now is since I have the automated, scheduled XML backup in Confluence, should I regularly back up the external Postgresql? What's the relation between XML and DB? Are they both required for a restore?

Thank you very much.

Mike


Answers:
author: Septa Cahyadiputra
body: Hi Mike,

XML backup database was meant for testing purposes, and it requires a huge resources to create and restore. Previously, XML backup was reported to be unreliable for huge production instances as it may cause data corruption or data lost after restored. However the reliability has been improved tremendously after 4.x update.

If you choose to use XML backup, then DB backup is no longer necessary as XML backup will backup everything except your plugins jar file. Hence upon restoration, you would need to re-install your plugins, the plugins data is kept by XML.

However, as it require a huge resources to create we usually recommend this [production backup method strategy](https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy) which more reliable and won't slow down Confluence upon creation.

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Mike Lo
body: Got it, thanks Septa!
"Content Encoding Error" on a NEW Confluence install cannot access any content
Asked by kamal2222ahmed:

I am getting error :

Content Encoding Error  

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

When i try to view a page which i just created on a fresh installed Confluence ( Latest Version ) 4.3.7

I have checked with Firefox and Chrome, they both give same error


Answers:
author: LuizA
body: Hello Kamal,

Per the description that you mentioned I'm suspecting that you're experiencing a known problem which has a solution in the following article:

<https://confluence.atlassian.com/display/CONFKB/%27Content+Encoding+Error%27+When+Using+Left+Hand+Navigation+Theme+in+Confluence+4.x>

Based on this, please try to apply the resolution suggested in the KB as a workaround. Hope this helps.

Kind Regards,

LJ.


Tags: encoding