Confluence 5.6.1 install error
Asked by Roman Stocker:

If I try to Install Confluence 5.6.1, it loads on the page Configure Database endless. What am I doing wrong?


Answers:
author: Tobias Hofer
body: INFO: Starting Servlet Engine: Apache Tomcat/7.0.52  
Sep 17, 2014 2:02:42 PM org.apache.coyote.AbstractProtocol start  
INFO: Starting ProtocolHandler \["http-bio-8090"\]  
Sep 17, 2014 2:02:42 PM org.apache.catalina.startup.Catalina start  
INFO: Server startup in 23925 ms  
Sep 17, 2014 3:06:12 PM org.apache.coyote.AbstractProtocol pause  
INFO: Pausing ProtocolHandler \["http-bio-8090"\]  
Sep 17, 2014 3:06:17 PM org.apache.catalina.core.StandardService stopInternal  
INFO: Stopping service Tomcat-Standalone  
Sep 17, 2014 3:07:57 PM org.apache.tomcat.util.digester.SetPropertiesRule begin  
WARNING: \[SetPropertiesRule\]{Server} Setting property 'debug' to '0' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.catalina.startup.SetAllPropertiesRule begin  
WARNING: \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'minProcessors' to '5' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.catalina.startup.SetAllPropertiesRule begin  
WARNING: \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'maxProcessors' to '75' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.catalina.startup.SetAllPropertiesRule begin  
WARNING: \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.catalina.startup.SetAllPropertiesRule begin  
WARNING: \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'useURIValidationHack' to 'false' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.tomcat.util.digester.SetPropertiesRule begin  
WARNING: \[SetPropertiesRule\]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.tomcat.util.digester.SetPropertiesRule begin  
WARNING: \[SetPropertiesRule\]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.  
Sep 17, 2014 3:07:57 PM org.apache.tomcat.util.digester.SetPropertiesRule begin  
WARNING: \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.  
Sep 17, 2014 3:07:58 PM org.apache.coyote.AbstractProtocol init  
INFO: Initializing ProtocolHandler \["http-bio-8090"\]  
Sep 17, 2014 3:07:58 PM org.apache.catalina.startup.Catalina load  
INFO: Initialization processed in 1005 ms  
Sep 17, 2014 3:07:58 PM org.apache.catalina.core.StandardService startInternal  
INFO: Starting service Tomcat-Standalone  
Sep 17, 2014 3:07:58 PM org.apache.catalina.core.StandardEngine startInternal  
INFO: Starting Servlet Engine: Apache Tomcat/7.0.52  
Sep 17, 2014 3:08:29 PM org.apache.coyote.AbstractProtocol start  
INFO: Starting ProtocolHandler \["http-bio-8090"\]  
Sep 17, 2014 3:08:29 PM org.apache.catalina.startup.Catalina start  
INFO: Server startup in 31565 ms


author: rrudnicki
body: Hi Roman,

We can go in two directions:

1 - You can post your Confluence installation logs here (*\<confluence-install-folder\>/logs/catalina.out*) and we can try to help you with the troubleshoot here, or

2 - You can open a ticket at [Atlassian Support](http://support.atlassian.com/), so we can further investigate your case.

Cheers,

Renato Rudnicki


author: Roman Stocker
body: * Confluence as production
* No, I have the pay-key


author: rrudnicki
body: Hi again Romain :smile:

Just two more questions:

* Are you installing Confluence as trial installation or production ?
* Are you using an evaluating key or another kind of key?

Bear in mind that the evaluation key doesn't work with external database (SQL Server for instance) in the version 5.6.1 as you can see in the bug I mentioned before. Please, check the link I posted and try the workaround described there.

Cheers,

Renato Rudnicki


author: Roman Stocker
body: * Windows Server 2012 r2
* External Database with Microsoft SQL Server
* Direct JDBC
* Driver Class Name: net.sourceforge.jtds.jdbc.Driver
* If I press Next it loads endless


author: rrudnicki
body: Hi Roman,

Could you please provide some additional information, for example:

* Are you installing Confluence on Linux or Windows?
* Are you using the embedded database or external database?
* Could you post the error message?

I'm asking it because there's a bug related to this questions [here.](https://jira.atlassian.com/browse/CONF-34288)

Cheers,

Renato Rudnicki


Tags: confluence-administration