youngmon/atlassian-qna huggingface dataset:
Managing a project team in Confluence
Asked by Paul Topping:

It seems logical for a project leader to create a space in Confluence in which the project's work will be performed and organized. A project has a team of people working on it. Confluence's access model makes it easy to limit access to the space to the members of the team. All good so far.

What I don't get is that there's no way for the project leader to add the team members as watchers of the new project space or just its blog. The leader can direct them to a page or to a blog post but they are limited to requesting that they watch the space of the blog. Even then, the project leader doesn't have any way to see if the team members complied with the request.

This is my company's #1 complaint about Confluence. The omission of these simple features just seems to defy explanation. Our #2 complaint is the organization of its menus. It is worse than the Microsoft Office ribbon UI. I find that I search in several menus before finding the command I need to use. Not only that, some menus scroll with the page content while others stay at the top without any logical scheme that I've been able to detect.


Answers:
author: Lee Anne Pedersen
body: Paul,

Have you tried the Team Space blueprint? I was just reviewing the release notes for v5.3 and thought they might be a solution for adding team members as watchers.
> The Team Space blueprint ships with a customised homepage that highlights the members of the team, and makes blogs prominent on the homepage. You will be prompted to enter the members of your team when creating a Team Space. **Your team members will be granted permissions, included on the space homepage and added as watchers of the space automatically.**

I'm still on v5.1.4, so I don't know how well it works.


author: William Zanchet [Atlassian]
body: Hi Paul,  

I was doing some research on the topic that you've raised, and I could find the following improvement request that has the same subject:  

[](https://jira.atlassian.com/browse/CONF-20118)<https://jira.atlassian.com/browse/CONF-20118>

<br />

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates.  
Also, I was thinking in a workaround that might be feasible for you. You could create a dummy user that has a mail list, that way once the email is trigged you everyone in that mail list would receive an email.   

I hope this helps.  
Cheers,  
WZ

comments: author: Paul Topping
body: That's not the same thing at all.
Exporting a Confluence page to PDF doesn't include Images
Asked by Frank:

When I go to export my confluence page to PDF it is intermiddently grabbing the images. I have copies of a simple table, each one has one image in the same formatting etc..

When I open the PDF, only one of the images appears, even though it's using the exact same source/layout code and all the images are present as attachments.


Answers:
author: Nils Bier _K15t_
body: Hi Frank,

have you tried using the [Scroll PDF Exporter](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-pdf)? It allows you to have additional export settings. You can have a look at the following Blogpost: [5 Reasons to use the Scroll PDF Exporter](http://blog.k15t.com/2013/12/5-reasons-to-use-the-scroll-pdf-exporter)

If you have any questions regarding Scroll PDF Exporter, please feel free to contact our support team ([support@k15t.com](mailto:support@k15t.com)).

Cheers,  
Nils


author: Peter T
body: Hi Frank,

what version of confluence are you running?


Tags: export

image

pdf

pdf-export
I created a new user and that user can't login
Asked by Marcelo Russo:

I had a Jira on demand up and running. Today I started my Confluence On-Demand Trial, and tried to add a new user.

The new user can log in to Jira Agile, but when he tries to log in to confluence he is repeatedly recieving a:

![](../../upfiles/Captura_de_pantalla_2014-02-21_16.53.48.png)

This are the screen shots of the Jira User Management:

User:

![](../../upfiles/Captura_de_pantalla_2014-02-21_16.56.59.png)

Application Access:

![](../../upfiles/Captura_de_pantalla_2014-02-21_16.58.50_1.png)

And I granted also access to JIRA

![](../../upfiles/Captura_de_pantalla_2014-02-21_17.02.38.png)

His permissions are:

![](../../upfiles/Captura_de_pantalla_2014-02-21_17.03.56.png)

the group confluence-users was created by me. the default grupos were administrators, jira- users, users.

Also I'm seeing the user in Confluence User management.

![](../../upfiles/Captura_de_pantalla_2014-02-21_17.06.12.png)

I can't figure out what is wrong.

Is there any pending issue with the new User Management Console?


Answers:
author: Rebecca T
body: We just had this problem and solved it by granting Global permissions to the user as well. That was pretty confusing!


author: Azwandi Mohd Aris
body: This is most likely due to [](https://jira.atlassian.com/browse/UNIFIED-32.)<https://jira.atlassian.com/browse/UNIFIED-32>. As William suggested, raise a ticket with support to get it fixed for you before the official fix comes out.


author: William Zanchet [Atlassian]
body: Hi Marcelo,  

I'd raise a support case at [](https://support.atlassian.com)<https://support.atlassian.com>because we recently had a problem within User Management, so you might be affected with this problem, so I believe the engineers will be able to explain the situation.  

I hope this helps.  
Cheers,

WZ


Tags: access

cloud

confluence-cloud

user-management
Is it possible to Migrate from Social Bookmarking to Shared Links Blueprint?
Asked by Glenn Tremblay:

We're using Confluence 4.3 here at the Commonwealth of MA and one of our wiki authors asked if there is any way to do a link check on bookmarks captured in her wiki space.

As I was digging around, I found Atlassian's [plugin page note](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.socialbookmarking)that support for Social Bookmarking plugin will end after confluence 5.3 in favor of the new Shared Links Blueprint in the [Business Blueprints Bundle](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-business-blueprints).

Before I upgrade and annoy my users that the feature is no longer supported, is there any way to migrate the bookmarks from the social bookmarking plugin to the Shared Links Blueprint?

Thanks in advance,

Glenn


Answers:
author: Lance Tost
body: I have not found a way yet. But the worst part is I used the RSS feed capability of the Social Bookmarking feature heavily ([](https://confluence.atlassian.com/display/CONF35/Subscribing+to+a+Bookmarks+RSS+Feed)<https://confluence.atlassian.com/display/CONF35/Subscribing+to+a+Bookmarks+RSS+Feed>).. I have a "Live Bookmark" defined in Firefox that points to the RSS feed for our bookmarks that we have collected with the Social Bookmarking plugin. So if someone added a new bookmark, it would be reflected in my browser bookmark once it refreshed. I don't see this capability in the Shared Links model (granted I haven't looked that hard yet).


Tags: confluence-administration

moderators
How does Confluence store attachments?
Asked by Rumceisz:

Hi All,

I'd like to ask you how Confluence does store attachments?

In file system or in database?

Thanks in advance,

Rumi


Answers:
author: Nic Brough -Adaptavist-
body: Either.

I wouldn't recommend one over the other until I have more detail. Large databases are a monumental pain in the neck to backup, or replicate for test, but for smaller Confluences can work fine.

The two questions that you need to think about are 1) do you want Confluence clustering? and 2) How big are your attachments going to get?


author: Steve Gerstner [bridgingIT]
body: Hi Rumi,

take a look at this: [](https://confluence.atlassian.com/display/DOC/Attachment+Storage+Configuration)<https://confluence.atlassian.com/display/DOC/Attachment+Storage+Configuration>

The answer is, it depends on your configuration.

I would recommend to store it in the database cause it makes backups easier in most cases.

Regards

Steve


author: Craig Oliver
body: Depends on the type of database you have available, its performance and features. For example if you can afford a well specified Oracle Database and sufficient cache memory then performance of confluence with attachments is pretty good.

If you also have a database replication option such as Active DataGuard then you can replicate your whole database (with attachments) to another site and configure confluence for high availability using DNS resolution.

Your attachments and pages are always going to be kept in sync on the remote site, and your recovery point and time of operation will be almost immediate.

If you were trying to do this with your attachments stored in a filesytem - perhaps using regular rsync with cron... in the event of failure the attachments are likely to be out of sync with the database data.
Customizing Code-macro syntax highlighting for a supported-by-default language , e.g., Ruby
Asked by Steve Currie:

With the code macro in Confluence 5.1, there are a number of languages that have syntax highlighting automatically, and I understand how new ones can be added, but there doesn't seem to be a way to EDIT an existing (not user-created) language. Specifically, I don't know how to edit the syntax highlighting brush for Ruby, nor can I add a new brush for Ruby because one already exists (by default). In short, this is because the brush for Ruby is deficient in a few specific ways, and I'd like to fix those.


Answers:
author: Steve Currie
body: In the mean time, I chose to add a new language brush akin to "Ruby2" that does not go backward to pages with the ruby language chosen, but can be use for future pages (though that leaves a forked syntax problem that's going to come back to haunt us later).


Tags: confluence-administration
Can't create a page in Confluence although I've got permission to do so
Asked by Ulf Walter-Laufs:

When I try to create a new page in Confluence, the Mask for choosing a space and template pops up, but the loading indicator simply does not stop rotating.

I don't have a clue why that is. We've got a dedicated Confluence Version and out of 30 users I'm the only one having this problem.

It's not a browser or OS related problem, because I tried on different Systems with different Browsers.

I also created a new Confluence User and tried it and it worked fine.

It seems to be a problem that occurred since we moved our on-demand-version to a dedicated version.

What can I do, to make it work again?

Thanks for your kind help.


Answers:
author: HosseinA
body: Hi,

For this specific issue we do have a KB documentation which you may find helpful:

[](https://confluence.atlassian.com/display/CONFKB/Unable+to+Create+Pages+(The+Create+Page+Popup+Loads+Forever)+After+Confluence+Upgrade+to+5.x)[https://confluence.atlassian.com/display/CONFKB/Unable+to+Create+Pages+(The+Create+Page+Popup+Loads+Forever)+After+Confluence+Upgrade+to+5.x](https://confluence.atlassian.com/display/CONFKB/Unable+to+Create+Pages+%28The+Create+Page+Popup+Loads+Forever%29+After+Confluence+Upgrade+to+5.x)

Cheers
Problems with https certificate
Asked by mhinz:

Hi there,

we have a problem surfing via https to our wiki in different browsers with our certificate.  
In Internet Explorer and Chrome there are no problems. It see's that our certificate expires in 2016.  
But if you open the same site in Firefox or Opera it shows you that the certificate is expired on 27.01.2014 and you have to confirm that you want to go on to our wiki.  
Do you may have an idea or an hint what we can do?

by the way we are not using a self signed certificate...

With best regards  
marc

![](../../upfiles/1_49.png)

![](../../upfiles/2_20.png)


Answers:
author: Jim Rath
body: I get the same expired certificate error when visiting [](https://studio.atlassian.com/wiki/display/GHC/Home)<https://studio.atlassian.com/wiki/display/GHC/Home>

I'm using Chrome.


author: William Zanchet [Atlassian]
body: If it's the same cerficate, I'd try to clean all the certificate from FF, leaving it as default, then try to access the page. You can use this page as reference: [](https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems)<https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems>  
[](https://support.mozilla.org/en-US/questions/954856)<https://support.mozilla.org/en-US/questions/954856>  
Cheers,  
WZ


Tags: confluence-administration
Cannot get access to confluence on demand
Asked by Dave Mercer:

My administrator has given me access to confluence, I already have access to Jira. When I attempt to access confluence I get the message I have not got access to Confluence.

I have tried logging out and back in but no change, my admistrator assures me that I should have access.

Any help greatly appreciated


Answers:
author: Nic Brough -Adaptavist-
body: Either you're using the wrong credentials, or your administrator is wrong.

You need to get your admin to check your groups are correct.


Tags: cloud

confluence-cloud
Duplicate entries for Confluence Team Calendars
Asked by Conor McCooey:

![](../../upfiles/Team_Cal.png)

We are seeing multiple calendar "events" in our Confluence Team Calendar. As you can see from above there are 2 "Leave" entries and they contain exactly the same info.

Conflunce 5.4.3

Team Calendars4.0

Can anyone help with the removal of these duplicate entries? Thanks


Answers:
author: William Zanchet [Atlassian]
body: Hi Conor,  

You could try to upgrade your team calendars to the latest version to see if this glitch goes away. If not, you can export (backup) the event as .ics then delete one of them, to see if that will work.  

Cheers,  
WZ

comments: author: Conor McCooey
body: exporting and reimporting the calendar fixed the glitch. Thanks William


Tags: confluence-administration

team-calendars-for-confluence
How to find out which users are currently Online?
Asked by Gilbert Janeselli:

Which users are currently editing some pages?  
I ask this question trying to find out when is the right time to stop the server for maintainances...  

thks  


Answers:
author: Deividi Luvison
body: Hi Gilbert,

We have an option in our User List Macro that will list if your users are online or not, you can learn more how to use that macro in [this](https://confluence.atlassian.com/display/DOC/Configuring+the+User+List+Macro) page.

Using the above method you will be able to create a personal page and use that macro to see all the online user, bear in mind that it will only tell which users are online, we still dont have an option to see if users are editing pages or not.

tks,

David


author: Davin Studer
body: Unless Confluence is keeping and open socket for constant communication to the server then it would not be possible. Web traffic is typically stateless. Once the webserver is done sending you the data it knows nothing about your browser. However, web sockets are now available and some other methods of long polling that create a more stateful connection between the server and browser. I'm not sure if Confluence does that or not. My hunch is not, but I could be wrong.

comments: author: Davin Studer
body: Ok. I'm wrong. Awesome!


Tags: confluence-administration
Problem displaying mp4 video with Confluence 5.1 in iPad
Asked by Carlos Reyes:

Dear Confluence Gurus,

I have a .mp4 video that I know it plays in my iPad 3 and I want to embed it in a Confluence page. I am using the HTML macro with the following code:

```
&lt;h5&gt;Video HTML5 tag&lt;/5&gt;&lt;br&gt;&lt;video id=0 controls width=640 height=480 style="border:1px solid grey;"&gt;&lt;source src="https://wikis.utas.edu.au/download/attachments/43330212/Nuclearipad-4.mp4" type='video/mp4' &gt;&lt;p&gt;Video is not visible, most likely your browser does not support HTML5 video&lt;/p&gt;&lt;/video&gt;
```

The video plays OK in Firefox, Chrome and Internet Explorer but in my iPad desktop view does not play (Play icon is crossed).

Any suggestion?

What is the best way to embed an .mp4 video (tested in iPad) to be seen in Firefox,IE,Chrome and iPad?

I appreciate any help and/or suggestion

Regards

Carlos


Answers:
author: Carlos Reyes
body: Hi Saleh,

Thanks for your reply.

We evaluated the multimedia macro and the HTML macro with the HTML tag for m4 files and it had some issues with some old browsers. Anyway, at the end , we used our [Echo360](http://echo360.com/) which allows us to have the file outside Confluence but able to display it using the HTML code and iframe tag

Regards

Carlos
I do not have the ability to share a confluence space/page.
Asked by Shawn Matthews:

I have an issue.

I have set up a collaboration space for my team but cannot share the space with anyone. I have all the users input into the confluence system. However, there is not even a "Share" button in the top right hand corner of any space or page I create. I've used this system within an outside contractor's license and the share button existed. Also, all the materals I've read through show the share button. My space...no share button.

What gives?

Thanks,

Shawn


Answers:
author: William Zanchet [Atlassian]
body: Hi Shawn,  
The share button will show once you have the Mail server configured. Can you please go to *Cog Icon \> Confluence Admin \> Mail server* and try to send a test email to see if it's working fine?

You might want to re-create the mail server to see if that will fix the problem as well.  

Cheers,  
WZ

comments: author: Shawn Matthews
body: Wiliam,

Just got confirmation that my SMTP settings are good and share capability is now functioning. Thanks so much to you and Joe for your help. I'm resolving this issue at this time.

Have a great day guys!

Shawn


author: Theinvisibleman
body: Hey there Shawn,

When you refer to the 'Share' button, are you perhaps referring to the one shown in this link - [Emailing a Page](https://confluence.atlassian.com/display/DOC/Emailing+a+Page)?

If that is the case, then could you check if there is any outgoing mail server in your Confluence? I think it would only work if the outgoing mail server is set.

comments: author: Shawn Matthews
body: Hi Joe,  
I checked my outgoing mail server and it is set. However, the button doesn't even show up on my desktop, in either the Space or Page Views.  
![](https://mx1.castlebranch.com/service/home/~/?auth=co&id=61939&part=2.2)  
Is there some way to toggle the Share 'On'? I've been researching and looking through the system, but have yet find that capability.  
Thanks for your time.  
Shawn


author: Shawn Matthews
body: Joe,

Apologies. I was in the Jira side when I replied. My Confluence settings are not set up. I'll get to those next. Thanks again for your help.


author: Theinvisibleman
body: Aaah, that could indeed be the cause. In any case, please set up the mail server first, and then we'll see if the button appears :)


author: Shawn Matthews
body: Can anyone help me with this?
Issue security
Asked by kA:

Hi friends,

I have used issue security scheme in my project and add some of the people into the group. So they can able to view the issues. But now i want to hide the comments and log work details of the issues from them except the assignee and reporter. It is possible to perform that one.

Thanks in advance,

Karthik A.


Answers:
author: RambanamP
body: you need to set security level for each comment separately!!

the above document says "Determines what will be contained in the list that is presented to users when specifying [comment visibility](https://confluence.atlassian.com/display/JIRA/Commenting+on+an+Issue#CommentingonanIssue-addcomment) and [worklog visibility](https://confluence.atlassian.com/display/JIRA/Logging+Work+on+an+Issue)." it means what options should display on comment security dropdown list!


author: Nitram
body: **Yes, This can be done,** read the doc

**[](https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options)<https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options>**

What the doc says is

**System - \> general configuration -\> Comment Visibility - \> By default project roles , you can change it to groups**

This way **you can hide the comments and the work log from the group** you want.

Hope this Helps you!

comments: author: kA
body: Hi Nitram,

Thanks for your update, I think it will reflect on all projects in JIRA,once we done the change there.

Thanks,

Karthik A.


Tags: cloud

confluence-cloud
HTML Macro at Confluence on demand
Asked by Glady Quek:

We are using Confluence on demand. We want to develop a page where we can subscribe to websites and receive news update.

To do that, I believe we will need to install required Macro to insert the HTML. However, it is not available on Confluence on demand.

Is there any other option to achieve the same result? or any "add-ons" we can buy to add into our current Confluence.


Answers:
author: m@
body: Glady, the HTML macro isn't available on OnDemand at this stage. It may be possible to implement a secure OD version for a general HTML macro. It may also be easier to write a custom Connect addon to add your sign up page.

What is the nature of the HTML you need to include, can you give me an example?


author: Davin Studer
body: Do you have the HTML Include macro in OnDemand? You could develop the page on another webserver and then iframe it into Confluence.


Tags: cloud

confluence-cloud
How to make included pages available to search directly?
Asked by Mike Lench:

I khow one way to do it - use the "cash" macro. But maybe some other technics exists.

How to show in the search results pages that including content from another pages?


Answers:
author: JohnA
body: Hi Mike,

I'm sorry to say that I believe the Cache macro you have referred to is the only workaround for this at the moment so that would be the solution I would recommend you implement here.

All the best,  
John


Tags: confluence-administration
Confluence very slow
Asked by Tommi Parkkila:

Our confluence sites turned very slow response this week. They are very annoying to use. Please improve response times, or we shall start look for other collaboration tools.


Answers:
author: Nic Brough -Adaptavist-
body: You should raise this with your hosting provider (you don't say if it's OnDemand).

We're a community of end users, we don't have anything to do with running your Confluence, and although we can provide general help, we can't provide support.

If it is a problem with your hosting provider, then one option is to move to another provider or host it yourself. If, for example, it's latency due to geographical distance, then you might select a closer provider. But you need to contact support and work with them to find out what the problem actually is before you think about moving.


author: NguyenA
body: Yes, our company also have same problem, too slow and I think maybe have critical bug with OnDemand
Enable Aliasing options in crowd and some confluence user seems disappeared
Asked by SherryX:

We are using crowd 2.7.0 and confluence 5.2.5, recently we Enable Aliasing options in crowd and it seems some users disappeared in People Directory, also when using @mention users in comment, those people are not in the selection list. Anyone can help? Thanks


Answers:
author: SherryX
body: I did the content indexing and it seems fix the problem.


Tags: confluence-administration

crowd-administration

crowd-integration
Changing Server URL or DNS Forwarder
Asked by Quintin Botha:

We are looking to change our URL from [](https://company.atlassian.net)<https://company.atlassian.net>to name.company.co.nz

Is this possible at all with OnDemand? If unable to change the URL, can we setup an A-Record to get the requested result and pointing it to IP of [](https://company.atlassian.net)<https://company.atlassian.net>?


Answers:
author: Mauro Badii
body: Hi Quintin,

Please refer to this documentation about [Changing the OnDemand instance URL address](https://confluence.atlassian.com/display/ONDEMANDKB/Changing+the+OnDemand+instance+URL+address)

Cheers,  
Mauro


Tags: cloud

confluence-cloud