youngmon/atlassian-qna huggingface dataset:
Trello app won't let me pin a board to my home screen
Asked by ludovica:

I have the trello app, but when I'm on a board and tap "pin to home screen" nothing happens and it won't pin the board. It used to work but now it doesn't anymore. Has anyone had the same thing happen?


Answers:
author: Alex W
body: Hey there, I'm sorry to hear you're having issues. This sounds like you're using the Android app. So we can get more info, do you mind raising this with Trello Support? You can raise a ticket at <https://trello.com/contact>

When you raise a ticket, can you provide the following info:

* Confirm you're using Android
* Let us know what phone model you have
* Let us know what version of Android you're on
* Check the Trello app for updates and make sure you're on the latest version of the app
* Send a screenshot of what you're trying to do in the Trello app (aka the button you're pressing)
Is there any way to prevent a member from seeing specific lists on a board?
Asked by Aseem Kishore:

Hi,

I have a bunch of people on a single board that has a lot of different lists. I wanted to know if there was a way to set permissions so a specific member can only see certain lists on the board and not all of them?

I know I can make them an observer with my subscription, but they can still see all the cards on the board. I only want them to see a couple of the lists that pertain to them.

Thanks!


Answers:
author: Brittany Joiner
body: I don't know of anything that lets you do this, but perhaps you could have one "main" board, and then create other boards that have lists for specific groups and use Unito's Power-Up to mirror actions between them all?
Moving a card when the due date is changed to Today
Asked by Leonard Hannasch:

Our new Trello cards automatically receive a due date when created. The date is three days out from when the card was created. Is there a way to automatically move a card if the due date gets changed to todays date? We have an Urgent column, so the idea is that the card automatically move to the Urgent column when the due date gets "changed" to today's date. I do not want other cards that come due today but only cards where the date is physically changed by someone.


Answers:
author: Andrea Crawford
body: Would a rule like this be what you need?   

```
when a due date less than 1 days from now is set on a card by anyone, move the card to the top of list "Urgent"
```

comments: author: Leonard Hannasch
body: Yes, that is what i am thinking of. How would I set that rule?


author: Andrea Crawford
body: Here's a list of the steps I took to create this rule:

* Click Automation in the top right of your board
* Select "Rules"
* Click "Create Rule"
* Click "Add Trigger"
* Click on "Dates"
* Then click on the calendar icon to add the "less than 1 days from now" part and change "by me" to "by anyone" (screenshot: <https://share.getcloudapp.com/Qwu5jXEk>)
* Click the + icon to add that trigger
* Add the list name "Urgent" to the action (screenshot: <https://share.getcloudapp.com/bLuqOyX4>)
* Click the + icon to add that action
* Save the rule  

  <br />
Dates for cards now that Custom Fields are not free
Asked by Bonnie Sposato:

Since now (without any warning received at least to me) the custom Fields option is no longer free...what are my solutions for adding dates to cards? A flow-board for a process needs at least due dates for milestones....I work for a state government so purchase is not an easy option - budgets...:(


Answers:
author: Michael Pryor
body: <https://help.trello.com/article/794-adding-dates-to-cards>  

(Re: custom fields, we sent everyone an email about all the changes during our Standard launch. We also published a blog post. And we put a pop up in app notification into the app)

comments: author: Bonnie Sposato
body: I do not understand why I did not receive any notification nor was there any "splash or banner" on my boards that are currently being used...I have a free account...is that why?? The ONLY email preference I turned off was "marketing" - i never opted out of newsletters.


author: Brittany Joiner
body: ++ On using start and due dates. I find that's a helpful way to keep track of most dates, and you can also include more details about dates in the the description if you need to.

I believe Trello has some [offers for nonprofits](https://help.trello.com/article/1092-nonprofit-educational-discounts) that you may qualify for if you're wanting to upgrade!
Text below the title
Asked by Antwan Prins:

Hello,

Is it possible to make text below the title on the bord?

See screenshot.

![2021-09-08_11-26-24.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/159630i5CDB11710D9AEC2D/image-size/large?v=v2&px=999 "2021-09-08_11-26-24.jpg")


Answers:
author: Michael Pryor
body: I think if you type shift-enter you can put new lines in the title. You can also add custom fields which show on the card front.
How to create audit reporting
Asked by Jimmy Kusters:

Hi all,

We have repetitive tasks from a security and privacy standpoint (check unauthorised logins, make sure accounts are deleted of an employee that left, make sure people can only access what they're allowed to, etc) for which we use the Card Repeater power-up. That works great!

I'm looking however for a way to report on this, saying
> In the past quarter we had tasks b, c and d which were performed e, f and g times. In this period x number of task b has had the tag "finding", and for those times the comments were "foo" and "bar".

This may be a PDF or a spreadsheet, where the comments might be on a separate page/tab in the document, or just the cell being red so it easily stands out.

Would anyone be able to help me out in my search?

Kind regards,

Jimmy


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hi Jimmy,

Dashcards (look for it in the power-up directory) may cover some of the numbers you want but I am not sure that their querying would give you everything you need. However, it is worth taking a quick look as that is built into Trello for free.

If not that, you could look at 3rd party reporting options like [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) which would definitely allow some of this. Blue Cat can certainly show the number of tasks performed over some time period. Assuming you set a label or custom field on those repeating tasks to show it is task a/b/c/etc to it can group based on that you can see charts showing that breakdown (but no breakdown just on Card title at the moment).

Showing tags/labels or custom fields from those, or further querying on them (ie to show the number of 'task a' completed with tag "finding") would also be possible. The help docs below or trying the free trial should give you and idea of what is possible.

For getting comments (assuming you mean the comments area in Trello and not a comments custom field) out you are probably out of luck with any of the current reporting options for Trello. Something like Orah Apps Export power-up could be of help but in that case you are just getting lists of cards into Excel and having to do the work of charting there yourself, plus I am not sure if they support comment exporting at the moment anyway (I should look sometime, but just about to leave the office)

Blue Cat help articles

- Completed cards count: <https://www.bluecatreports.com/help/articles/completed-this-week-month-ytd/>

- Completed by type (type could be tasks type a/b/c in this case) <https://www.bluecatreports.com/help/articles/create-a-chart-Completed-Cards-by-Type/>

FYI, I am behind the company the built Blue Cat, but have tried to be honest above about where other pups may actually be the best solution. If you ever wanted to chat about reporting for Trello or to see if Blue Cat could work for you, feel free to grab a time from my calendar here :) <https://calendly.com/robinwarren/30min>

Hope that helps,

Robin


Tags: audit

report
why are __ making changing text to bold?
Asked by Mickel De Baere:

Hi,

We are referring to API fields that contain 2 underscores "__"  
However this keeps removing the double underscore and then changing the format to **bold.**

However according to the help this should only happen when you use double asterix \*\*.  
<https://help.trello.com/article/821-using-markdown-in-trello>

So why is it doing this for underscores and can they be "escaped"?

Thank you


Answers:
author: Lara
body: Hi Mickel,

Thanks for reaching out!

Trello uses basic markdown syntax, and it does look like double underscores would bold words: <https://www.markdownguide.org/basic-syntax#bold>. I'll add that to our markdown help article ?

With that said, depending on your API call, you should be able to escape formatting using the backslash "\\" character.

Let me know how you go!

Lara  
The Trello Team
Added images in confluence page can be printed in PDF?
Asked by Venkatesh Bommakanti:

I have added one title(Image) to confluence page, Can we get this printed in PDF


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Venkatesh Bommakanti](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5070788) ,

welcome to the Atlassian community!

Images added to a Confluence page using Files and image macro will be exported into PDF.

Hope this helps,

Fabio

comments: author: Venkatesh Bommakanti
body: Thank you


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Venkatesh Bommakanti](/t5/user/viewprofilepage/user-id/5070788)


Tags: cloud

confluence-cloud
How can I make expanding block like "Confluence REST API Documentation"
Asked by Yountae Kang:

I found [Confluence REST API Documentation](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#audit-getAuditRecords)

I'm going to make REST API Document and use this page template. but there isn't this template in the confluence.

So, I just want to use the expansion. but the expansion function currently exist in Confluence is different from the expand from this page.

I want to use expand title outside. and also want to use expand all.

How can I get this?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Yountae Kang](/t5/user/viewprofilepage/user-id/915069)

Short answer is you can't with native Confluence functionalities. The suggestions are:

* Search in the marketplace for a ready made app which offers this functionality
* Develop your own forge app/macro to accomplish this


Tags: cloud

confluence-cloud
Migrating the app data
Asked by SaravanaKumar:

We are performing a migration from the server to the cloud.  

During migration since our gliffy app on the server is out of date we tried to skip the app migration and gave the "none" option in the app data section.  

But even though we gave none and migrated our spaces our gliffy diagram gets migrated.  

But how is that possible?  

Then what comes under the section app data?


Answers:
author: Aron Gombas _Midori_
body: As far as I remember Gliffy worked like this: in addition to the editable diagram data, it produced an image version after every diagram update. Isn't this possible that you have the images, but you can't edit the diagrams themselves?

Just a hint.

comments: author: Samie Kaufman - Your Gal at Gliffy
body: I think you're correct, Aron!

Saravana, your diagrams are saved in Confluence in two ways: one is a working file and one is just an image, which is the content displayed on your page. So, I think if you selected "none" for Gliffy but still migrated with attachments, the image files would be there. (Not 100% certain, but I think this is it!)

If you'd like to get your Gliffy app updated to migrate, I can help with that as well. :)


author: Fabio Racobaldo _Herzum_
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) ,

did u read the following how-to guide <https://help.gliffy.com/confluence/Content/GliffyConfluence/Migrating-server-cloud-Confluence.htm> ?

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Moving Pages and Controlling where a Template creates
Asked by Chelsea DeWall:

We have used the same template for a while to make reports. However, somehow, only half of the reports are under children of the report page and the rest are children of a different page. Is there an easy way to move multiple pages? Also, how do I control where they are going..... I saw how to make a template button go to a certain space, but I can't figure out how to get it under a certain page.


Answers:
author: Nic Brough -Adaptavist-
body: Templates have nothing to say about the location of the pages that are created with them.

Where a page is created is entirely up to the person creating it. The default is to create a page as a child of the page the person is currently on, but the creator can change that.

The template is just a template for the content, nothing else (like metadata, location, etc)

You can re-arrange your tree from space admin -\> content -\> page tree, but it's not really "in bulk"

comments: author: Chelsea DeWall
body: Thank you, that helps!


author: Chelsea DeWall
body: I was able to move the pages through the list were you see them all, it was one at a time, but dragging was easy.


Tags: cloud

confluence-cloud
Permission denied
Asked by Camilla-Fartun Jamal:

Hi,

I keep getting this error message everytime I try to practice the set-up . Please advise![Screen Shot 2022-11-03 at 5.15.18 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/224111i06F3CBBE83960855/image-size/large?v=v2&px=999 "Screen Shot 2022-11-03 at 5.15.18 PM.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Camilla-Fartun Jamal](/t5/user/viewprofilepage/user-id/5070575) ,

welcome to the Atlassian community!

Error is due to missing permission to access that page. You need to ask within your company to a Confluence Admin/Space Admin in order to verify that you have space permissions and there are no page restrictions that impact you.

Hope this helps,

Fabio


author: Trudy Claspill
body: Hello [@Camilla-Fartun Jamal](/t5/user/viewprofilepage/user-id/5070575)

Welcome to the community.

What do you mean by "practice the setup"? Are you referencing training materials? Can you provide a link?

Generally that message means that you have managed to navigate to a section of Confluence that you are not allowed to see. You would need to contact the administrators of that Confluence system to request access to that space or page. We are a community of users of our own Confluence instances. We are not the administrators for your Confluence system and so we cannot directly help you get permissions to the space.


Tags: cloud

confluence-cloud
Need solution for mass content migration from Google Drive to Confluence Server
Asked by TinTin:

Hello, Smart People!

Here's my problem, with detailed requirements. Right now, we're doing this manually, and it will take our team many, many months.

I need to migrate tens of thousands of files of varying types from Google Drive into Confluence Server pages.

Our solution must be able to do the following:

* For Google Docs or MS Word files, we need to
  * **Convert** the original doc file into a Confluence page, retaining most if not all of the formatting, and all the images.

  * Right now, we're opening each file, and manually copying and pasting and reformatting.

<!-- -->

* For non-doc types (Sheets, Slides, media) we need to

  * **Embed** the file into a Confluence page.

  * Right now, we're either
    * using a macro in Confluence to embed the original Drive file, or
    * manually embedding non-Google files into a page.

We also need to:

* Output a log/list/inventory to Google Sheets with specific details of what was transferred, the source location, destination, etc.

* Meet corporate security requirements, including access limitations and data retention.

* Be tested thoroughly before implementation.

Nice to have options:

* Can determine source file location on Drive side.

* Can recreate source file folder location on the Confluence side. e.g., If the source file was in /documents/taxes/ then it will create a documents page in confluence, a taxes page inside that, and put the file into that target.

* Can read Confluence labels.

* Content reformat or cleanup option. e.g., strip tags, remove markup, things like that.

* Integration with existing Confluence macros.

Is there a way to leverage automation or another tool to do this sort of thing? Even if it requires more advanced solutions, like API use and webhooks?  
We have considered some automated solutions with no luck so far.

* Zapier, IFTT is not robust enough.
* Confluence Automation isn't supported on Server.  
Thank you for looking!


Answers:
author: Aron Gombas _Midori_
body: Seeing your requirements, I don't think that there will be an OOTB solution that precisely meets those.

But, all these components in your process (Google Drive and Confluence) have well-dedicated APIs. Which means you can develop a migrator script in your favourite programming language. You can test that by migrating the things to Confluence Server staging instance(s) that you can drop.

If you want the extra processing steps with clean-ups, conversions, etc. it also means that you need to build it for yourself, because ready-made solutions (if there are) won't do what you require.


Tags: confluence-server

server
Page Viewability
Asked by Ivona Galic:

Hi,  

We have a wiki with different pages. The problem is that one of the pages is not accessible, while it has the rights that everyone can see it. Also, the lock is open and people should be therefore able to access it.  

We do not know how to fix it. Is there any help?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ivona Galic](/t5/user/viewprofilepage/user-id/5070473) ,

welcome to the Atlassian community!

Please verify page restrictions.

Fabio


author: Alex Koxaras _Relational_
body: Hi [@Ivona Galic](/t5/user/viewprofilepage/user-id/5070473) and welcome to the community,

I would try to send an http request and see if I can change the permissions or get the body of it. Are you on prem, or on cloud?
Confluence Data Center SAML Integration - cannot find Authentication method SAML single sign-on
Asked by Ben Kroeger:

Hey experts,

I'm trying to add SAML authentication as a login option to Confluence. We have 7.17.5 installed. There are different articles available with partially different ways to do this. I guess the best ressource will be <https://confluence.atlassian.com/enterprise/saml-single-sign-on-for-atlassian-data-center-applications-857050705.html>

It relies on the [SSO for Atlassian Server and Data Center](https://marketplace.atlassian.com/plugins/com.atlassian.plugins.authentication.atlassian-authentication-plugin) app which is installed by default.

In ![](https://confluence.atlassian.com/enterprise/files/857050705/976777547/2/1644587363594/cog_icon.png) \> General Configuration \> Authentication methods, when I add a configuration I can only select Crowd-Single-Sign-On. There is no SAML single sign on in the drop down list.

What am I doing wrong?


Answers:
author: Thiago Masutti
body: Hi [@Ben Kroeger](/t5/user/viewprofilepage/user-id/2868937)

SAML and OIDC options are available with a Data Center license applied, while Crowd SSO is available with a Server license as well.

Are you using Server or Data Center license on Confluence?

Kind regards,  
Thiago Masutti

comments: author: Ben Kroeger
body: Hi Thiago,

ok we have a server license so our options are obviously limited.   
Thanks for your answer!

Best regards!


Tags: confluence-server

server
Can't see page - full site admin permissions
Asked by RPT Admin:

I have a Confluence space which is used as a public-facing knowledge base with anonymous access. Most public-facing pages have a copy page - login required - where our own staff can see additional information that we don't want to be publicly accessible. So if we have a page called Pink Widgets which is publicly accessible, there will usually be a copy page called Copy of Pink Widgets. You need Confluence product access to see the copy page, and additional edit permissions to be able to update it.

Unusually, our Yellow Widgets page doesn't have a copy page. So when I needed to add some internal instructions to that page I attempted to create a new page called Copy of Yellow Widgets. But when I tried to save Copy of Yellow Widgets, Confluence Cloud told me to use a new name because the page already existed.

But I can't see the "Copy of Yellow Widgets" page. It doesn't show up in search. It doesn't appear in the page list when I export a page report from the Confluence Premium Analytics App. I can't see it in the "restricted pages" view from Space Settings because we have over 1000 restricted pages and there's no way of filtering them.

Any suggestions how I can see this page? I have full site admin permissions as well as full space admin permissions. I'm guessing a retired colleague has created the copy page and restricted it to their login. But how to identify which colleague?


Answers:
author: Benjamin
body: HI [@RPT Admin](/t5/user/viewprofilepage/user-id/502096) ,

You may have ran into a similar situation as this community member's post:

<https://community.atlassian.com/t5/Confluence-questions/A-page-with-this-name-already-exists-but-it-does-NOT/qaq-p/1578731>

May need to contact Atlassian support and in the mean time to change the name slightly so you can continue with updating the copy of the yellow page.

-Ben


Tags: cloud

confluence-cloud
Is there a way to view all unlocked documents?
Asked by TN:

My team is trying to implement some restrictions on document editing. What I would like to do is remove everyone's editing permission on each space, and unlock the document as they need to make changes.

I'm looking to see if there's a way to view all unlocked documents in one place. This would help with tracking/relocking.

Thanks!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Turi Nordhagen](/t5/user/viewprofilepage/user-id/5070400) and welcome to the community,

Out of the box you can't do that. What you could possibly to is to use REST API to get a list of these pages, but it's going to be cumbersome. Have you got visibility of all pages, restricted as well?

comments: author: TN
body: That does sound like a pain. I'll have visibility for everything, restricted included.


author: Brant Schroeder
body: [@Turi Nordhagen](/t5/user/viewprofilepage/user-id/5070400) welcome to the Atlassian community

In cloud there is no way to pull all restricted pages for your instance. In server, you could do it through a SQL report. I would suggest voting for this feature request <https://jira.atlassian.com/browse/CONFCLOUD-31974>

You can also check the marketplace to see if there is an app that would be able to provide this information.

comments: author: TN
body: I had checked out a few Comala apps and they seem like they could be useful, but it looks like they're going to cause more issues than resolve. I also checked out Cenote Lockpoint, but it seems to do the opposite of what I want.


author: James Conway
body: Hello [@Turi Nordhagen](/t5/user/viewprofilepage/user-id/5070400)

I'm sorry to see you feel that the Comala apps will cause you more issues than resolve.

Please do reach out to our friendly Customer Success team at <https://support.comalatech.com> to discuss your use case and concerns.

Kind regards

James


Tags: cloud

confluence-cloud