youngmon/atlassian-qna huggingface dataset:
An app with this key already exists. Please choose another key.
Asked by Hadar Epstein:

Hi, I'm trying to follow this tutorial:

<https://developer.atlassian.com/cloud/bitbucket/getting-started/>

after installing everything and running my server with

AC_LOCAL_BASE_URL=<https://af6793a7.ngrok.io/> npm run start

when I'm trying to create an app when I copy my link [https://af6793a7.ngrok.io into](https://af6793a7.ngrok.io?into) the Descriptor URL in the create app form I get this error : An app with this key already exists. Please choose another key.  

When I hit the create app button I can see this in the log:

GET / 302 7.639 ms - 45

GET /atlassian-connect.json 200 5.364 ms - -

I'm not sure what am I missing here..

Thanks


Answers:
author: Sven Schatter _Lively Apps_
body: Hey [@Hadar Epstein](/t5/user/viewprofilepage/user-id/3849432),

what does your descriptor (atlassian-connect.json) look like? Have you already tried changing the key in it?

BTW: For App development related questions you might want to check out the [Atlassian Developer Community](https://community.developer.atlassian.com/). :)

Cheers,  
Sven

comments: author: Hadar Epstein
body: Got it! Thanks,

Next time I will post on the right community!

I think the tutorial should add be more explicit and add change a step to change the key.

Thanks a lot!


Tags: app

cloud

connect
Pausing account
Asked by TimAnnie Spurgin:

Hi - is it possible to pause the account for a couple of months and then re-kick it off without losing the data in my account?

Regards Tim


Answers:
author: Hazwan Ariffin
body: I believe it's not possible but [you can always convert your account/instance to a free license](https://confluence.atlassian.com/adminjiracloud/jira-cloud-plans-972338880.html)
> To successfully change to the Free plan for a Jira Cloud product, you need to have 10 users or fewer (Jira Software or Core) or 3 agents or fewer (Jira Service Desk). If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.

Make sure to [make a backup of your instance](https://confluence.atlassian.com/cloud/export-users-from-a-site-833925313.html), just in case. All you need to do is deactivate all users, except your user so the instance is only accessible to you. With only your users being active, you would have less than 10 users and that would convert you to a free license, if not, you may want to reach out to [Atlassian Support.](https://support.atlassian.com/contact)

When you are ready to start again, you can reactivate back the users!


Tags: cloud
http page links stopped working after upgrading to Confluence 7.3.2
Asked by simon.r.martin:

Our original Confluence was setup as http.

Later we configured the site for https and put in a redirect for any http requests.

We had many links in our page that still used http and they continued to work.

After upgrading to Confluence 7.3.2 the http links in our pages stopped working.

Is there a way to fix the redirect to handle http links or does 7.3.2 requires all page links be repaired.


Answers:
author: Kurt Klinner
body: [@simon.r.martin](/t5/user/viewprofilepage/user-id/3848641)

Hi Simon

welcome to the Atlassian community.

What kind of error / message due you get when clicking the http links (hwat does the log file of your loadbalancer/proxy tell you)

There is a KB article out there that describes how you could fix your links permanently

<https://confluence.atlassian.com/confkb/how-to-replace-all-hard-coded-links-after-a-base-url-change-284366235.html>

Cheers

Kurt
Plug-in for Signing Policies and Exporting Data?
Asked by Amelia:

I am implementing an Acceptable Use Policy and need to collect digital signatures. The plug-in needs to have the ability to capture signatues and export them to excel/word or some other medium for audit purposes. I have looked at Confiforms but it is not an option because of its country of origin. I am in the US and require a plug-in from the US, Australia, Canada, New Zealand, or the United Kingdom. If anyone knows a great plug-in that would fit these needs, please let me know. Thanks!


Answers:
author: James Conway
body: Hi [@Amelia](/t5/user/viewprofilepage/user-id/3849004)

I'm a senior product manager with Comalatech, one of Atlassian's Marketplace Partners. We are a company based in Canada and our products Comala Document Control and Comala Document Management could be a solution to your use case.

Both apps provide e-signature capability and you can export the page activity to PDF. You can find them on the Atlassian Marketplace.

Kind regards

James  
Senior Product Manager

comments: author: Amelia
body: Thanks, James! I will look into it.


author: Amelia
body: ...anybody? : /


Tags: confluence-server

document-management

export

jira

policy

server

signature
Page Property Report - display last modified date?
Asked by Scott Wingfield:

I have created pages using the Page Properties macro throughout my site for my teams to enter their status. I use a Page Property Report to summarize all of the inputs automatically but I would like to be able to bring back the date of last update for each individual page. Is there a field that I could reference to bring this back as code?


Answers:
author: Shannon S
body: Hello, Scott,

Firstly, welcome to Atlassian Community! It's nice to have you join us.

Regarding the *last modified* field, it's not possible at the moment to display that in the Page Properties Report. This has been logged as a feature request in the past, and it seems to be a very popular request:

* [CONFCLOUD-29153](https://jira.atlassian.com/browse/CONFCLOUD-29153) *Extend Page Properties Report Macro to support displaying 'Creator' and 'Modified' properties*

Unfortunately, the workaround to create a User Macro had been included from the Server request, and does not apply to Cloud. It's not possible to create User Macros in Cloud.

In the meantime, the information you need is in the [Content Report Table macro](https://confluence.atlassian.com/confcloud/content-report-table-macro-724765181.html). if you want to display it on the page, you'll need to use that macro. My apologies that there is not a better solution at this time.

Let me know if you have any further questions about this, and I'll be happy to assist.

Regards,

Shannon


author: Lisa Napier
body: I simply added a field in the page properties table with the /contributor macro.

This includes names of contributors, but can be modified to include the date, and can even include child pages/hierarchy modifications.

Select the "contributors" macro, click edit. I prefer the "inline" format, and there's a checkbox to "Show last contribution time", and you can select the count limit at 1 to just show last update (and by whom).

comments: author: Wolff
body: Thx this is it!


author: Simon Pinot
body: Exactly what I need ! Thank you.


author: Harish Gunturu
body: Thanks much Lisa, this is been helpful. This made a lot of confluence users very happy.


author: Paul Bushrow
body: Is it possible to select absolute day/time (3/3/2022) rather than the "friendly time" ("5 minutes ago")?


author: Vincas Ramansevi?ius
body: I also need the absolute day time, because "453 days ago" is not useful at all ..


author: Stiltsoft Support
body: Hi there,

Once you're using the Page properties report macro to track statuses,[Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_vendorID=1216111&utm_content=page_property) might speed you up. It has Handy Date and Handy Status macros that allow updates without editing the page. Change dates and statuses in the page view mode.


Tags: cloud
Not able to create a page when accessed confluence from VMWARE virtual machine
Asked by Kamesh Pasumarthy:

We in the team, people who are using virutal VMs via VMWARE are not able to create new pages. When click on + to create a new page, they are able to see the page but all the options are disabled.

When the same user(s) tried from outside VM i.e. from public domain over internet, they can able to create a page with all the options enabled and publish.

Any network setting are reason for this behaviour?


Answers:
author: Diego
body: Hello [@Kamesh Pasumarthy](/t5/user/viewprofilepage/user-id/3848546) !

Yes, there is a reason for this to be happening. It seems that you are affected by the following bug:
> * ++***[\[Confluence Cloud\] Edit functions are grayed out in Confluence Cloud for certain users](https://jira.atlassian.com/browse/CONFCLOUD-68168)***++

Some customers have reported ways to work around this issue directly in the ticket I linked above. It is a good idea to head there to have a better outlook on what is happening. What is also a good idea is to watch the report and vote for it. Voting increases visibility and watching it will keep you up to date with everything.

Let us hear from you!


Tags: cloud
Looking for a template for my team to submit their ideas as part of Idea Jam
Asked by murali.sundararaju:

I am running an idea jam and looking for my team to submit their ideas using a predefined template. I can not find such a template in Confluence. Can you please suggest

1) If there is such a template

2) How to create such a template in Confluence which I can include my my page of Idea Jam. I want them to click a button to open the Idea template and submit...


Answers:
author: Parvaneh Zand
body: Hi [@murali.sundararaju](/t5/user/viewprofilepage/user-id/3788396) ,

Create your own Template in **[Global Templates and Blueprints](https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html) .**

Then add a **[Create from Template Macro](https://confluence.atlassian.com/confcloud/create-from-template-macro-724765187.html)**in your page.

Users can click on the button you've created and submit their own idea page.

comments: author: murali.sundararaju
body: Thanks for the reply. It helps!


Tags: cloud

confluence-cloud
code error rj80om
Asked by blagovest.blagoev:

Hello,

I tried to convert my Confluence page to the new look, but it crashes with the error code: **rj80om**

How am I supposed to proceed?

Regards,

Blago


Answers:
author: Ste Wright
body: Hi [@blagovest.blagoev](/t5/user/viewprofilepage/user-id/3635798)

Is this the full error code? Is it still happening?

This isn't one I've come across - it might be worth reaching out to support if still an issue - <https://support.atlassian.com/>

Ste


Tags: cloud
Upgrade Confluence from 2.2.9 and Migrate to another server
Asked by Rajesh Kancherla:

Hi Team,

Need help with the process of upgrading Confluence from 2.2.9 to 6.13 at the same time move to another server.

What is the process and how to do this? Can I install a fresh 6.13 version on new server and migrate the content from old version to new?

What is the right approach? Please suggest.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Ouch. This is likely to be super messy. You might want to work with a partner on this. It's been a while since we have done one, but we used to a lot of them years ago. I would expect the most challenging part will be [upgrading past 4.0](https://confluence.atlassian.com/doc/confluence-4-0-upgrade-notes-228622809.html). Be sure to read the docs about the migration to XHTML. Your user macros will likely break and I would expect large amounts of content to not migrate without manual intervention. Plugins/Add-ons/Apps that use wiki-markup may have special upgrade procedures as well. I would test this really well and have your content owners approve things before you do this in production.
import a Confluence page from one "instance" (domain) to another instance or domain
Asked by Charlie:

Specifically:  
- I want to move /move several Confluence pages from one Confluence instance to another Confluence instance.

any idea if there is addon for that please ?


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Copy \& paste if this is a one-time thing. Comalatech has a [Remote Publishing App](https://marketplace.atlassian.com/apps/42115/comala-remote-publishing?hosting=server&tab=overview) that is designed to do this, as well.

comments: author: Charlie
body: Thank for your response


Tags: confluence-server

server
mysql install/config kicking my butt
Asked by Justin Bleich:

I have mysql server installed on my windows box but after the config which is step 2 in this article <https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html> the mysql80 service will not restart...

I tried everything suggested in here <https://stackoverflow.com/questions/35670755/the-mysql-service-on-local-computer-started-and-then-stopped>

And i am still getting the same error on trying to start it back up. I make copies of my.ini and will re-load the original and it works, but i have tried notepad, wordpad and notepad++ to do the configuration changes and every time i save and try to restart get that same error.


Answers:
author: Mathias_V__Nielsen
body: Hi Justin,  

That sounds like a configuration error.  
I think it would be easier to help if we could get a look at your config that is failing. (hastebin etc..)

comments: author: Justin Bleich
body: In the my.ini file under \[mysqld\] i added the following

\[mysqld\]  
character-set-server=utf8mb4  
collation-server=utf8mb4_bin  
default-storage-engine=INNODB  
max_allowed_packet=256M  
innodb_log_file_size=2GB  
transaction-isolation=READ-COMMITTED  
binlog_format=low
Existing user can not be found from the team
Asked by linda.wollgast:

We have the issue that we have some users which exist but if we want to add (e.g. in a group) or tag them (e.g. @firstname.lastname ) they will not be shown. We also deleted them (the entire account) and created a new profil but it was still the same. Does anyone had them same issue in the past?

Thanks \& best


Answers:
author: Ishan Somasiri
body: [@linda.wollgast](/t5/user/viewprofilepage/user-id/3847914) and others. Since you've expressed interest in Teams functionality:  

```
We have an upcoming release of a brand new Teams field in Jira and we'd like to invite you to join a limited Early Access Program!With this field enabled, users will be able to
 - Create and manage teams
 - Associate Jira issues with Teams
 - Search (JQL), filter, and create reports for issues by Team
 - View the issues associated with a team on the team profile (across Jira, Confluence and more)We are launching this as part of a larger mission to enable our products to be more effective for teamwork. This field uses the Atlassian Teams concept (the one that is accessible through the People menu on the top nav on Jira and Confluence cloud editions). We are also working on unifying the different team concepts you see in our products today into one single Atlassian Teams concept that can be used across the Atlassian product suite.If this sounds interesting to you, we would love it if you would join us in trying out these early features to help us shape the future of Atlassian Teams. Please fill out this form if interested - https://forms.gle/ibPb7Qbxi8ntNHDa9We are looking for teams that currently use the free & standard edition of Jira software.
```

Full context at <https://community.atlassian.com/t5/Jira-articles/Early-access-program-for-a-brand-new-Team-field-in-Jira-Software/ba-p/1833946>

Form to fill to try out the feature : <https://forms.gle/ibPb7Qbxi8ntNHDa9>


author: Ishan Somasiri
body: Hi Linda,

Does this user has product access to Confluence? If you need guidance, please go through the Give new users product access section at <https://confluence.atlassian.com/cloud/update-product-access-settings-744721629.html> .

Let us know how it goes!


Tags: confluence-cloud
Faqs document
Asked by Joan Andreu Juan Torrens:

I remember time ago Atlassian had a product called Q\&A. It does not exist anymore. I am looking how to make an easy way for our employees to search for specific questions about a matter and find the answers.

I assume maybe a Confluence document is the best approach with Atlassian tools. Do you think I am right? Any specific template I may use? How do you solve this kind of things on your organizations?

Any suggestion will be well received !


Answers:
author: Ollie Guan
body: Hello [@Joan Andreu Juan Torrens](/t5/user/viewprofilepage/user-id/622283) ,

Looking for Questions for Confluence?

Questions for Confluence provides a modern alternative to forums for sharing knowledge and connecting people through questions and answers.

[https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview)

comments: author: Joan Andreu Juan Torrens
body: Maybe [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) !

Can it be seen/search by Jira Service Desk users that have no access to Confluence?


author: Ste Wright
body: Hi [@Joan Andreu Juan Torrens](/t5/user/viewprofilepage/user-id/622283)

This page should help for Service Desk users: <https://confluence.atlassian.com/confcloud/give-access-to-unlicensed-users-from-jira-service-desk-827106210.html>

Ste


Tags: cloud

jira
How to turn off the mail notifications
Asked by Padmani Koteeswaran:

How to turn off the mail notifications


Answers:
author: Ollie Guan
body: Hi [@Padmani Koteeswaran](/t5/user/viewprofilepage/user-id/489872) ,

**Step 1:**

Disable Autowatch in personal settings.

<https://confluence.atlassian.com/confcloud/email-notifications-724765358.html>

**Step 2:**

To stop watching the page or post, deselect the relevant check box.

<https://confluence.atlassian.com/confcloud/watch-pages-spaces-and-blogs-724765353.html>


Tags: cloud
Can you create a "Create from Temnplate" macro using a User Created Template?
Asked by Andy Bell:

I have created and saved a User Created Template for oue of our Confluence Cloud spaces. However, when I try to create a page with a macro button using the Create from Template macro, my new template doesn't appear in the Template Name dropdown. What am I doing wrong?


Answers:
author: Ste Wright
body: Hi [@Andy Bell](/t5/user/viewprofilepage/user-id/3718486)

I tested this and it works fine with a user-created template.

What I did notice though is the user-created template does not appear in the drop-down list alphabetically, it appears right at the bottom.

Can you check the bottom of the list for your template?

Ste

comments: author: Andy Bell
body: Ah yes, you're right, thanks. I hadn't looked down there as they all seemed to be in alphabetic order!  
So I solved the problem by "promoting" the template that I created and it now appears last of the set of promoted templates at the top. But weirdly all the other (non-promoted) templates are now in reverse alphabetic order!! I can live with that...!


Tags: cloud

macro

template
After upgrade confluence doesn't start
Asked by Flexis AG:

I had a fine installation Jira servcide desk an confluence as knownledge base up and running. I bought the license for 10 and did an upgrade to 7.3.4

After I have a lot of trouble. Confluence access failed:

Die Website ist nicht erreichbar {#toc-hId--1355479339}
-------------------------------------------------------

**localhost** hat die Verbindung abgelehnt.

Versuchen Sie Folgendes:

* Verbindung pr?fen
* [Proxy und Firewall pr?fen](chrome-error://chromewebdata/#buttons)

ERR_CONNECTION_REFUSED

Confluence servcie is installed as (see pictures)

I only installed confluence and tried to access.

On an other computer installation wa sproper confluence is up and running.

Any idea ???


Answers:
author: Sloan
body: Hi there

What URL do use to access Confluence?

Do you work with a (reverse)proxy? Have you made any changed to the server.xml or is it default?

Cheers  
Nick

comments: author: Flexis AG
body: url is localhost:8090

server.xml is default ..
Is it possible to add an npm package to Confluence then us in an html macro?
Asked by Manuel Dev:

I am trying to install a web component into a Confluence page but can't figure out how to install an npm package.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Manuel Dev](/t5/user/viewprofilepage/user-id/3846902)

Installing npm in Confluence cloud is not possible.


Tags: new-to-confluence
Do you know how to Delate a next generation project?
Asked by Ko Kamenashi:

I Create a unnesserly project, so delete the project.

But the project's screen does not have config button.

Could you tell me how to delete a next generate problem?

![????????? 2020-04-06 10.33.43.png](/t5/image/serverpage/image-id/89317i1C7A0305A08A2B1A/image-size/large?v=v2&px=999 "????????? 2020-04-06 10.33.43.png")

Thanks for reading,

K.


Answers:
author: Barry Allen
body: Hi [@Ko Kamenashi](/t5/user/viewprofilepage/user-id/3847002) ,

Please do the following steps and let us know the status.

* Go to https://{{yourcompanyurl}}.atlassian.net/secure/BrowseProjects.jspa
* It will give list of projects you have
* Click setting icon at right mode side of your projects. It will go to your projects setting pages. ![Screen Shot 2020-04-06 at 9.32.19 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/89321i06D1D16C65E925FA/image-size/large?v=v2&px=999 "Screen Shot 2020-04-06 at 9.32.19 AM.png")
* At top-right, click on setting icon and then click on "Delete Projects"![Screen Shot 2020-04-06 at 9.32.38 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/89322i31986390BF6D67E8/image-size/large?v=v2&px=999 "Screen Shot 2020-04-06 at 9.32.38 AM.png")
* It will give a pop-up message, read that carefully and click on "Delete" button.![Screen Shot 2020-04-06 at 9.32.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/89323i3EE778063ED79639/image-size/large?v=v2&px=999 "Screen Shot 2020-04-06 at 9.32.45 AM.png")


Tags: cloud

jira
capturing comments at the top of the page
Asked by Arun Balakrishnan:

How can I create a table at the top of the wikipage that will show all the comments with an annotation as to whether it has reply, whether it is resolved ?


Answers:
author: Hazwan Ariffin
body: Not in Cloud. Confluence Cloud does have a feature to add [Inline comment](https://confluence.atlassian.com/confcloud/comment-on-pages-and-blog-posts-724765350.html) but you wouldn't be able to capture them and place them in a table at the very top of the page. Also, I don't see any add on that could help with this as well, unfortunately.


Tags: confluence-cloud
Question on ensuring the integrity of the links in a Knowledgebase
Asked by murali.sundararaju:

1) I found an article in confluence useful.

2) I created a reference to that article thru a link in my knowledge base space

3) Later the article was moved to another space in Confluence

4) What happens to my link in the knowledgebase space? Do I need to keep checking the integrity of the links OR does it automatically resolve by changing the link to new place of the article OR it sends me an alert stating that one of the links I Am referring has been changed/deleted etc.


Answers:
author: James Dellow
body: You don't need to do anything, the link will always resolve. If you change the name of the page, the link text will change to reflect this as well. This is a key feature of Confluence.

BTW if you want to create link that won't break from outside of your Confluence site, goto the "Page Information" for the page and use the "Tiny Link" instead of the normal page URL.

comments: author: murali.sundararaju
body: Thanks James! That's exactly what I was hoping for. This is a great feature then...

Yes, I am using the Tiny Link feature for referencing the document.


Tags: cloud

knowledge-base

link