youngmon/atlassian-qna huggingface dataset:
Cannot login after upgrade - troubleshoot authentication failures??
Asked by John Dunlap:

I attempted to upgrade from confluence 3.5.2 to 4.1.5. It starts up fine and I can get to the login screen but no matter what I do I cannot login. I've tried everything I can think of. There aren't any errors in the logs, that I can find, which would explain this. The log tells me that I failed to login but does not tell me why.

I even went through some steps I found on the confluence confluence :P for manually changing my password through SQL: <http://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

but this did not help.

I'm not using Crowd. I'm not using LDAP.

I have no idea why it's failing to authenticate me. It always worked before. Also, when I click the forgot password link, I'm told that I don't have a mail server configured and I do! I'm triple checked that my javax.mail.Session resource is in server.xml exactly like it's supposed to be, as is my javax.sql.DataSource resource for the database. The data source is referenced from data/confluence-cfg.xml just like it's supposed to be. I've verified that the username/password can connect to the database over localhost.

I've even tried changing the security log level in log4j.properties to DEBUG and it didn't give me any extra information. I have no idea what's wrong.

Any help would be greatly appreciated!

-John


Answers:
author: Andrew Frayling
body: Hi John,

A stab in the dark, but you're not hitting this issue are you? - <http://confluence.atlassian.com/pages/viewpage.action?pageId=230817988>

Andrew.

comments: author: John Dunlap
body: It doesn't look like it. I'm using MySQL,

```
mysql> select directory_name,active from cwd_directory;+-------------------------------+--------+| directory_name                | active |+-------------------------------+--------+| Confluence Internal Directory | T      |+-------------------------------+--------+1 row in set (0.00 sec)mysql>
```


author: John Dunlap
body: I appear to have fixed the problem... Although I have NO idea why it worked. I was trying to figure out what was happening so I enabled the MySQL query log so I could see what queries were being executed, mostly just to confirm that they WERE being executed. At any rate, enabling the query log required a MySQL restart and after that I was able to log in.... It fixed it but I have no idea why.


author: John Dunlap
body: It happened to me again a few minutes ago after a server restart while I was tweaking the mail server configuration. I think the MySQL restart was coincidental. All I had to do was wait a few minutes and I could log in again. It might be some kind of security lockout.


author: Joe Clark
body: Ff you have some kind of automated login hitting your Confluence instance with an old password (for example, an RSS Reader), you can very quickly hit the failed login limit and cause your account to become locked - could this be the case in your situation?


author: John Dunlap
body: No. All I have is my web browser(Firefox). Although, the lockouts tend to coincide with server restarts.
need link to FeedBuilder page
Asked by Dee Elling:

Hi,

A previous user has deleted the content of the Dashboard page (in favor of a redirect to a space home page, which seems odd in itself) and I have no apparent way of getting to the Feedbuilder.

Does anyone know how to get to the Feedbuilder without going through the Dashboard?

thanks -Dee


Answers:
author: Andrew Frayling
body: Hi Dee,

Not sure what version of Confluence you're on, but on 4.1.4 it's \<confluence base url\>/dashboard/configurerssfeed.action

Andrew.

EDIT: Feedbuilder link not on this page, but <http://www.divingintothedetails.com/confluence/urls-to-access-confluence-wiki-functionality/> is damn handy for direct access to almost everything else in Confluence
Ability to Reset or Change Password with LDAP
Asked by Chris Schmidt:

Is there some way to allow a user to change his LDAP password through Confluence? I see conflicting statements that there is not and some that say this works in 3.5+ if the directory is Read/Write. My directory is in fact Read/Write - on Confluence 4.1.5 and there doesn't appear to be any way for users to change their password


Answers:
author: Bruna Griebeler
body: Hi Chris!

If you are not allowed to change the LDAP passwords on Confluence, I believe you are experiencing this bug: [CONF-23282](https://jira.atlassian.com/browse/CONF-23282)

You may check in your Logs if there's an error similar to the one shown in the bug. If that's the case I suggest you to vote on the bug so it can prioritize by the devs.

Cheers!


author: Coop IT Coordinators
body: I wish there was an answer to this question as well. We would like to store our users in OpenLDAP because there are better command line utilities to add/delete/modify users in OpenLDAP. But we'd like them to be able to update/retrieve their passwords via Crowd (self-service style).
Calling a macro from a page
Asked by Michael Rodriguez:

I am using the scaffolding plugin to create a form. I want to create a button that when clicked calls the View file macro. This way a user can add an attachment without having to enter the edit mode.

Any ideas?


Answers:
author: Jim Bethancourt
body: You can try to use AJAX. I had asked how to do this in [https://answers.atlassian.com/questions/12659/examples-of-ajax-calls-to-confluence-xwork-actions](/questions/12659/examples-of-ajax-calls-to-confluence-xwork-actions)

Cheers,

Jim
Space permissions - user vs. group
Asked by Emily Watford:

When defining space permissions, if a user is in a group that can only view pages, but the user also has individual user access to create pages, comments, etc., which permission applies?


Answers:
author: Andrew Frayling
body: Hi Emily,

Permissions are "additive" so the access that a user has to a page is defined by the sum of the permissions from both the group and the user permissions. See <http://confluence.atlassian.com/display/DOC/Users+and+Groups> for details.

In your case that means that the user would be able to view, create and add comments, etc.

Hope that makes sense?

Andrew.

comments: author: Emily Watford
body: Thanks Andrew! That does make sense. I want to allow a user to edit one page only within a space. Do you know if that means I would have to put editing restrictions on all the other pages to exclude the one user from editing those?


author: Andrew Frayling
body: Hi Emily,

This exact question cropped up recently - [https://answers.atlassian.com/questions/36265/permission-within-a-space-only-for-a-page](/questions/36265/permission-within-a-space-only-for-a-page) - basically, yes, restrict all of the top level pages so that the user cannot edit them (nor anything underneath them) and then add edit permissions for that one user to the page that you want them to edit.

The other alternative on the other thread was to use the {secure-include} from the Perimeter plugin <http://wiki.customware.net/repository/display/AtlassianPlugins/Perimeter+Plugin>

Hope that helps,

Andrew.


author: Emily Watford
body: Thanks again Andrew!


Tags: permission
Does anyone know any contractors available for Atlassian Confluence wiki development, deployment, training, etc
Asked by Jake Bastien:

We are looking for a local contractor who would be willing to assist with the deployment and development/training on confluence in either Annapolis or Boston

please email me at [jbastien@hotmail.com](mailto:jbastien@hotmail.com) if you are interested

thanks

Jake Bastien


Answers:
author: Thomas Schlegel
body: how can you find a local contractor if you don't mention where 'local' is ?


author: Chris Cooke
body: [www.clearhub.tech](http://www.clearhub.tech/) is a great way to find tried and tested contractors with support should they encounter any problem outside of their expertise.


author: Peter Ward
body: Hi Jake, if you're looking for Atlassian contractor you should check out [www.clearvisionacp.com](http://www.clearvisionacp.com)


author: Matthew J. Horn
body: Boston area has an Atlassian Platinum provider called AppFire: <http://www.appfire.com/>


author: Nilo Sarraf
body: My team may be looking for a contractor to help us upgrade to the latest JIRA and to migrate all the current data. We are located in the Bay Area, CA.

<br />

Does anyone know how to find JIRA experts who can help us? Thanks!

comments: author: Peter Ward
body: Hi there, Clearvision have just launched [www.clearvisionacp.com](http://www.clearvisionacp.com) to help connect businesses and contractors. Check out the website for more info.


author: Chris Cooke
body: Thanks @Peter Ward. Nowadays the new site is called [www.clearhub.tech](http://www.clearhub.tech) it's a great way to find tried and tested contractors with support.


author: Michael Rodriguez
body: Send me an email [mlrod1914@gmail.com](mailto:mlrod1914@gmail.com) maybe i can help.


author: Jobin Kuruvilla [Adaptavist]
body: You can find the experts from this [page](http://www.atlassian.com/resources/experts/?tab=find-an-expert).

Btw, Go2group is based in MD and you can reach us at sales at go2group dot com if interested!


author: Jake Bastien
body: My apologies. The contractor should be based in the Baltimore/Annapolis area or in Boston, MA

Thanks
Does Atlassian products support installations on virtualised environments hosted on Windows Server 2008 R2 Hyper-V?
Asked by Long Luc:

Does Atlassian products support installations on virtualised environments hosted on Windows Server 2008 R2 Hyper-V?

Thanks!


Answers:
author: Long Luc
body: asdfsdf


author: Renjith Pillai
body: There is actually nothing preventing from setting up the products on a virtualized environment. For me Jira runs on a Virtual PC and Confluence runs on a Virtual Box. Of course with hardware virtualizaTion enabled. And both runs great.

comments: author: Long Luc
body: Figured as much, but wading through the documentation about support it just sounds like Atlassian and crew focused on the performance for VMware. Was hoping to hear if anyone did a side-by-side comparision and didn't notice any major performance differences.
How do I apply to Labels List macro across all spaces (not just one) to generate one list of labels
Asked by Sarah Jacob:

I would like to generate one list containing all labels in the current instance of Confluence. Is there any way to do this?

Many thanks!


Answers:
author: Akeles
body: Hi Sarah,

You can try using the Reporting Plugin with the guide at

<http://community.customware.net/customware/topics/space_labels_recipe_show_only_labels_from_type_news_as_a_list>


Tags: label
Permission within a space only for a page
Asked by Rumceisz:

Hi All,

I got a special request from a Confluence space admin: give permission for a user for only one single page but the user must not see other pages in the space. My first guess was to make the page to a Home Page for the space but it was decined because of the strict structure of the parent page-sub-pages configuration.

Can you please give me a suggestion or help. Somebody said that it can be managed but I don't know how.

So specifically this page is a sub page whivh the user has to be accessed but for the parent page not and neither the othet pages too.

Thank you in anticipation!

Rumceisz


Answers:
author: Thomas Schlegel
body: Hi,

we have done something similar:

- create a group A. In this group, there is everyone who should see the space except the one person that should only see the single page

- Group A and "the one" get permissions for the whole space

- Restrict every "first level page" to group A, so "the one" could not see anything anymore

- Put the "one single page" on first level and restrict this page to group A and "the one".

That should do it, as long as there are no new "first level pages". These must be restricted to group A then.

Best regards

Thomas

comments: author: Stephanie Fisher
body: Hi Thomas, Just to make sure I understand, you would assign both groups at the space level. How do you restrict the pages specifcally to not include the "one"? Do you have have to go into every page individually?


author: David Peterson
body: You can't open up a single page from a space, but you can create a page in a different space that the user has access to and use the {secure-include} macro from the Perimeter Plugin:<http://wiki.customware.net/repository/display/AtlassianPlugins/Perimeter+Plugin>Regards,David Peterson

comments: author: Mario Murphy
body: That site seems dead now, and a search in marketplace for "Perimeter" for Confluence Cloud is fruitless...


author: Julian Governale
body: Use the page include macro or excerpt macro. you dont need to purchase an add-in.


Tags: page

permission
What do you call your wiki?
Asked by JohnA:

Sometimes just calling a wiki a "wiki" is scary for new users. I'm interested in learning how people have named their wiki.

Would you like to share?

* **What do you call your corporate wiki?**
* **How was the name chosen?**(eg is it a "Purpose-oriented" name, or something just fun to say?
* **Do users think of it as a wiki or simply as a useful system?**

Thanks for sharing!

John.


Answers:
author: Alex Suslin
body: we call it "Portal" and use the following url: [portal.mycompany.com](http://portal.mycompany.com)


author: Andrew Frayling
body: We just called it "the wiki". People tended to know what a wiki is so it avoided confusion. The one thing we avoid in general is naming any service after a product as users shouldn't have to know what the underlying technology is and it causes problems if you subsequently decide to change the product that is providing a service.


author: Jason Pepper
body: kbase - unscrupulously plagiarised from apple's internal knowledge base


author: Renjith Pillai
body: We just called it Confluence :)


author: Thomas Schlegel
body: we just call it "HM-Wiki", not really thrilling, but it's working. HM is an acronym for our company name.

The funniest name I've heard is 'Marvin'. Another company named their wiki after the robot in Douglas Adams "Hitchhiker's Guide". Marvin knows everything, but noone wants to hear it...


author: Andy Brook [Plugin People]
body: Bitbucket is taken, unfortunately :) Knowledge Base was one I used previously (partly inspired by a simple /kb url!). Confluence also works!


Tags: wiki
How do I create a two line heading?
Asked by Ray Castellano:

The first line with h2 font, and a second line (that's underneath the first line and in a smaller font size) that is still above the h2. header line? Is this possible? See below.

**Process Steps**

**(Optional: Add numbered process steps or insert Creately process flow diagram)**

____________________________________________________________________________________


Answers:
author: Joerg Bencke
body: Hi Ray, i dont quite understand the " that is still above the h2. header line?" part of that. In general, however, the markup "h2" is a content classification, not a layout-tool. Is the second line part of the headline ? Or is it an additional info. So much for the "basics".

As solution - you might get further with {include-page} or {excerpt-include}, exporting the "(optional" Text as "Standardshnippet" and including it. Good luck experimenting.

Josch

comments: author: Renjith Pillai
body: Or directly use the {html} macro and stuff in whatever raw html you would like to use.


author: DavidH
body: Also, there's the simple line break trick:

Shift+Enter (equivalent to \<br\> in HTML or a soft paragraph break in Word.

Maybe that's not what you are looking for, but thought I'd mention it.


author: Ray Castellano
body: I added a panel under the heading as an alternative.
Getting "WARN Failure executing remote method: movePage: You do not have the permission to perform this action" with Universal Wiki COnverter
Asked by Jonathan Eggers:

When I run the Universal Wiki Converter to import from my current Wiki to Confluence I'm receiving the error:

WARN Failure executing remote method: movePage: You do not have the permission to perform this action

I've checked the permission settings and the user has full access to the space I'm importing to. Has anyone run into this before? I'm running UWC 3.13 and Confluence 3.5.13.

Thanks


Answers:
author: Ellen Feaheny [AppFusions]
body: @Jonamerica

Without knowing what you are doing more explicitly - at a minimum, what flavor/version Wiki you are importing from - its pretty hard to help you here.

Nonetheless, the UWC is supported via AppFusions, since the developer is a key member of our team.

Please contact us at [info@appfusions.com](mailto:info@appfusions.com) for more proactive support.

There's many factors to consider in migrations, and the UWC is not a silver bullet - only a helper to get you further along, faster, than if you didn't have it. Important to adjust your expectations - migrations are a process.

Best,

Ellen


author: Petja Z?llner
body: Well - I had the same error, and there were "\<" and "\>" Symbols in my TWiki content, which I changed all to "(" and ")". Then I was able to import the TWiki pages.


Tags: universal-wiki-converter
Permission to see just between the group
Asked by franz defex:

Is it possible to make groups and everything what the Group A make can just see by Group A and the same by Group B...ect.?


Answers:
author: Thomas Schlegel
body: Hi Franz,

You can create different spaces with different permissions. Group A reads and writes in Space A, Group B reads and write in Space B. Group A will never see anything from Space B and vice versa.

You can also restrict pages to a group. If A and B can view the same space, you can restrict parts of the space to a group (page restrictions).

But you have to set these restrictions manually. There's no automatism for that.

comments: author: franz defex
body: Thanks!! ;-)


author: Thomas Schlegel
body: you're welcome. If your question is answered, mark it as answered :-)
Keyboard shortcut for Status Update?
Asked by ITops123:

Hi, we just upgraded to Confluence 4.1.5. I see that typing S to update your status is no longer a valid keyboard shortcut.

Is there a keyboard shortcut that allows users to update their status?


Answers:
author: Remo Siegwart
body: Great question! S is indeed not working anymore, even if it still says that in the status update dialog...

Looks like you would need to write a custom plugin now, with a [Keyboard Shortcut Module](https://developer.atlassian.com/display/CONFDEV/Keyboard+Shortcut+Module).

Hope this helps

comments: author: Remo Siegwart
body: In Confluence 4.0 it was once declared like this:

```
<keyboard-shortcut key="updatestatus" i18n-name="admin.keyboard.shortcut.updatestatus.name" name="Update Status">    <order>50</order>    <description key="admin.keyboard.shortcut.updatestatus.desc">Update Status</description>    <shortcut>s</shortcut>    <operation type="click">#set-user-status-link</operation>    <context>global</context></keyboard-shortcut>
```

In newer versions the shortcut is now used by the system plugin **share-page**. While you can disable the single keyboard-shortcut module of the plugin, it looks like it doesn't restore the old shortcut to update the status.


Tags: keyboard-shortcut
How can avoid to HTML code will be visualized in a search?
Asked by Barinia Vidal:

I\`m working in the Confluence 4.0 and the HTML plugin, to put an HTML code in the content of a website what I\`m doing now.   
But, when I looking for the title in the page, which I m developed, it shows like a result of the search, the HTML code like content of the page.  

I\`m attaching you a picture, and you will see.  
Thank you very much!  

![](../../upfiles/IMAGE_1_4.png)  


Answers:
author: JamieA
body: If you can, use jquery to add the html when the page is displayed. Then, just the representation of the page is changed, not what is stored, and searched.

Depends exactly what you are using {html} for really.


author: Nic Brough -Adaptavist-
body: You can't, easily. You're poking in raw html which is plain strings as far as confluence is concerned, so it's indexing and displaying what you've put in.

If you want it formatted differently in the searches then you've got three basic paths you can take

1. Enter it in Confluence format (i.e. not html)
2. Hack the html macro so it drops the html and stores it as confluence format
3. Hack the search so that it knows to display html rendered as text


Tags: cloud

confluence-cloud
Building an Extranet with Confluence?
Asked by John McHugh:

Is it possible to allow external access to a confluence space from outside the internal network - without putting the whole server in the DMZ. We have a number of subsiduary companies in the group that are spread over europe.

Also wondered if the solution might be to provide a server and confluence instance per country - with central content management in Uk - how would the content get synchronisered


Answers:
author: Joe Clark
body: Confluence has a 'clustering' mode, that allows multiple Confluence instances to connect to a single content database, but it's really designed for multiple Confluence nodes in a single location - I imagine the performance of hooking up nodes all across the globe would be abysmal.

If you want these external parties to be able to view the content, but not necessarily edit the content, there is a plugin for Confluence that can periodically export all your content to static HTML files suitable for serving via a simple HTTP server like Apache or Nginx - [Confluence AutoExport plugin](https://plugins.atlassian.com/33010). You could then farm out this static content to other servers and I imagine the performance would be quite good.


author: Andrew Frayling
body: Hi,

I take it from the question that the subsidary companies do not have access to the internal network? What you can do if you don't want to have the Confluence server in the DMZ is have the Confluence server on your secure internal network and have Apache or IIS in the DMZ proxying requests to the Confluence server - see <http://confluence.atlassian.com/display/DOC/Setting+up+Confluence+with+IIS> and  
<http://confluence.atlassian.com/display/DOC/Running+Confluence+behind+Apache> for details. Or if you have a Netscaler, Big-IP, etc. load balancer/IP sprayer in the DMZ you can use that to proxy requests to Confluence on the secure internal network.

For content synchronisation there's nothing built in to Confluence that will do that and I could see that getting very messy, very quickly. There is export/import of Confluence content (<http://confluence.atlassian.com/display/DOC/Site+Backup+and+Restore>), but that's a manual process, or you could look at <http://confluence.atlassian.com/display/DISC/Synchronizing+Confluence+pages> and  
<http://confluence.atlassian.com/display/DISC/Offline+Confluence+Access>

Hope that's of some help?

Andrew.