youngmon/atlassian-qna huggingface dataset:
How to delete a board
Asked by Greg Kozol:

I am having trouble deleting a board. When I expand the menu, I don't have a link for Closing a Board, just for leaving a board. Any suggestions?


Answers:
author: Matthew N
body: Hey Greg

It sounds like you're not the admin of the board. In order to archive or delete the board, you need to be admin.

comments: author: Greg Kozol
body: Unfortunately, when I go to my avatar and click, Change Permissions is grayed out. It's like that for every single person here. Any ideas how I can regain access to that. We basically have no administrators of our board. The people who set it up left the company.


author: Matthew N
body: While Trello Support is not able to make administrative changes on behalf of a user, there's some guidance on how to potentially overcome the issue at hand. Please check out <http://help.trello.com/article/768-changing-the-admins-of-a-team-or-board> for more detailed information about that.

If for some reason none of the mentioned items work in your favor, it might be best to make anew board, and then move each list from the existing board to the new. Moving each list will keep comments and activity in tact, and you'll just need to add other members to the new board. You'll then be the admin of the new board since you created it.
Effectively using Trello for teamwork while maintaining the "personal" tasks
Asked by M?t? Bendeg?z Kov?cs:

I introduced Trello to my team after I've been using it for more than a month to track all my personal tasks. As it is an advertising agency, tasks are coming from multiple different clients, and Trello boards are amazing to see an overview of all MY tasks regardless of clients (I name every card like: CLIENTNAME - TASK). This allows me to prioritize and set clear goals for my workdays.

My colleagues also loved the idea, and they are starting to adapt Trello as well. However, with this, a new challenge arises. **How to use trello for effective teamwork while maintaining the same "personal" dashboards"?**

To elaborate: I am logging all MY tasks and tasks assigned BY ME in my own board. This works amazingly when I'm the only one using trello. However, when another person joined, he started assigning tasks to me on HIS board. I get a notification about it, so thats OK (however even that is still not that visible - i have to get used to viewing the notifications as more important).

**But** I only see that card assigned to me in his board (and I would like to have an overview of all my tasks on my board - thats why I use Trello). Is there any way or mentality how you think this could be solved? Or I should just create my own task on my own board for this?

Thanks!!


Answers:
author: Mike
body: Hi M?t?,

Generally speaking, Trello is designed with the mindset that you'll be visiting each board, and will be using notifications to prompt you when necessary, when a new card is assigned to you, for example.

However, yes, this can make it a little challenging to see everything assigned to you. You can use the My Cards page at <https://trello.com/my/cards> to see all cards, across all boards, that are assigned to you. This doesn't use the same visual style as a board, but will show you the cards and help you make sure you're not missing anything!

comments: author: M?t? Bendeg?z Kov?cs
body: Hi Michael!

<br />

Thank you this is a nice help and this is what I was looking for:)

Best,


Tags: productivity

teamwork
Too many Lists on board
Asked by Joanne Knopf:

I want to add a list on my board - i get a message too many lists on my board

Though I archived a lot of old lists this is not possible to add a new one!

Is there a solution ?

Anybody knows the best way to copy the board , have all the same info/members, .. as used before ?

Thanks in advance - Joanne


Answers:
author: Matthew N
body: Hi Joanne

The total number of open lists that you can have on a board is 500, and a total of 3,000 lists total per board including archived lists... you'll need to delete some old archived lists, or bring them back to the board and move them to a new board. You can copy a board with lists/cards, but Activity and members will not be copied to the new board. Here's more info: <http://help.trello.com/article/802-copying-cards-lists-or-boards>

comments: author: Joanne Knopf
body: Thanks, I ended up creating a new board and transferring the data to the new board, adding the members. I have kept the old board for reference in the archives. Thanks for your help


author: Mike
body: Hi Joanne,

If you've reached the list limits, the only way to proceed is to delete some, not just archive. Additionally, there are two separate limits---open lists and total lists, which includes archived lists.

What I would suggest is that you reach out to us directly so that you can share the link to the board in question with us, and we'll be glad to take a look and see what's going on: <https://trello.com/contact>

comments: author: Joanne Knopf
body: Thanks for your help Michael.

I sent an email to your support service this morning, with all the information. No success so far.

This is the board link.

<https://trello.com/b/oNKM1kjY/scan-planung>

Can you tell me how to delete the archived lists (not the cards)


author: Lynda Davidson
body: Do you expect this limit to be changed? I am using a board for my customer touch point tracking and there is one list per customer.


Tags: list
Can I make archived cards visible?
Asked by PovilasID:

Hi,

I want to use trello in a bit of a non-standard way. As I finish a card I would like to be still visible but dumped into the end of the list and visually different.

I just don't want to move to a different list and list for me represent different 'tracks' of the project. I want the tasks to stay in their track just change their order and maybe visuals.

I think that if I could make archived tabs visible that should make it work. However I could not find a setting for that.


Answers:
author: Mike
body: Hi Povilas,

Unfortunately, it's not possible to show Archived Cards open, alongside regular cards.

If you're looking for these events to happen automatically, you can use the Butler Power-Up to make a series of changes happen together, or based on certain actions: <https://info.trello.com/power-ups/butler>

However, there's not currently a way to change the visual look of a card, so that part isn't possible, unfortunately!
How to remove power-up when the list won't load
Asked by Lou:

I'm using Trello free and enabled the Harvest power-up but want to see what other time apps might be available but now the power-up list won't even populate so that the active one can be disabled.


Answers:
author: Mike
body: Hi Lou,

Can you elaborate on how it's not loading? Do you see a promo there for upgrading to Business Class? If so, you can click on the words "No thanks" to dismiss that message and you'll see the Power-Ups as expected.

Are you seeing something else there?

comments: author: Lou
body: Thanks Michael. The problem resolved itself after a day or so.

There were no power-ups even being listed so there was no way to make a change.

For whatever reason, the list returned and all is well for the moment.
Cannot log in on Firefox 57.0 (Ubuntu)
Asked by MatthewMarks-bbc:

Initially I could see private boards but not edit them, and the header had the Sign Up and Log In buttons. Now when I visit trello.com I immediately get Page Not Found and if I follow the login link it just returns me to the same place. I have disabled all browser add-ons, cleared cookies and cache and it makes no difference. I can log in fine using Chromium. Any suggestions please?

Edit: if I visit trello.com in a private window, I do at least get the home page, but as soon as I log in it goes back into the loop.


Answers:
author: Mike
body: Hi Matthew,

We have, unfortunately, heard of some issues that sound just like this, and this sounds very similar to what other people are reporting regarding the new version of Firefox's handling of cookies. Can you try some of the fixes outlined here?: <https://superuser.com/questions/1268551/gmail-wont-work-on-firefox-quantum-because-of-cookies>

Hopefully those will help!

comments: author: MatthewMarks-bbc
body: Thank you Michael - refreshing Firefox has fixed it!


author: Dave King
body: I had the same problem with Firefox 57.0 on both Ubuntu and OS X. Refreshing Firefox fixed it in both cases.

It was a hassle and waste of time to hunt down the answer. Please make it easier to find. Surely you can detect the problem and redirect users to the solution. That would be preferable to all our users independently wasting time on it.

Also I ran across some dangerously bad advice from Atlassian to enable 3rd party cookies globally. Please don't tell users to do that.

comments: author: Jerry Hall
body: (not griping at you Dave)  

OH, ps... you life is going to suck for awhile.

Refreshing Firefox effectively piles on more crap \> effectively creates a new profile without existing extensions or themes etc.  

Refresh details (**read before clicking button** unlike yours truly (grrr))  

<https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings>
Is there a reason why "Add a List" is at the end of your lists on a board rather than the beginning?
Asked by Alexandra Huang:

Am I using Trello "wrong" perhaps and using too many lists?

It's just a little irksome to have to scroll right to create new lists, so I'm curious as to the reasoning for why it is that way.


Answers:
author: Dan Lew
body: On the web, there's a neat trick you can use: double-click any open space on the board and it brings up a "create list" dialog that lets you insert lists anywhere.

Some screenshots of it in action here: <http://help.trello.com/article/744-adding-lists-to-a-board>

comments: author: Alexandra Huang
body: Aaaaaah! That helps immensely... Thank you. Although I'm still left wondering why it is that way haha


author: Zach L_Anglois
body: Honestly it might just be a preference thing. Personally I prefer it on the right because when I open up a board I want to see lists immediately and not have any dead space on the left side of the screen that makes me have to scroll to the right to get to my other lists.

That being said, I can see how it would be annoying to have to scroll all the way to the right if you tend to add new lists frequently.

Additionally, my processes usually go left-to-right on most of my boards, but I've seen people with workflows on boards that go right-to-left, so it kind of depends on your setup.


Tags: list
Is there a way to prevent copying my public boards ?
Asked by Wang Boller:

I like to work with Trello, and I consider it as a great toll.

However, there is something I miss on my Trello boards.

If you've created a Trello Board within many infinite hours of work, and you would like to provide this board publicly (with read only rights), but you don't want anyone to make a free copy of the entire work or boards you have done.

Is there a way or possibility to protect my work ?

Is there a way to prevent copying the public board ?


Answers:
author: Mike
body: Hi Wang,

Unfortunately, at this time, it's not possible to prevent your public Trello board from being copied. I can definitely see how this would be useful for you, but this isn't something that we're planning on adding at this time. I'll let the team know you're looking for this, though!

comments: author: Wang Boller
body: Hi Michael,  

that's really too bad. Please keep me up, when your team has found a workaround for it! As I really need this function.  

Thank you very much for your help.  

Best regards  
Wang


author: Nic Brough -Adaptavist-
body: I don't think it's technically possible. If I can see something, I can copy it.


author: Wang Boller
body: My idea behind that was just, it would be great if there would be a way just to hide or disable this feature, if needed.  

![copy_board.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/10214iED5D8E02E10E2A99/image-size/large?v=v2&px=999 "copy_board.JPG")
How do I turn off bouncing on the Trello Mac app?
Asked by R.R.S.:

Occasionally my Trello app on Mac will bounce in the dock when something happens on Trello. I've turned off all Mac notifications on Trello so I'm not sure why this is happening.

Any way to turn off the bouncing? It's distracting \& annoying me to the point that I'm close to uninstalling and going back to web-only - and I don't want to do that!


Answers:
author: Mike
body: Hi there,

I'm afraid it's not currently possible to disable that behavior, but I'll let the team know that's something you're looking for!

That bouncing is typically controlled by macOS itself, so if you want, you *can* disable the behavior system-wide, so it would need to be turned off for all apps:

<https://www.macworld.com/article/1138403/os-x/dockbounce.html>
Font changing on cards
Asked by Brian Murphy:

My font changed and is now also bold. Is this a problem with my browser or trello?


Answers:
author: Mike
body: Hi Brian,

Trello hasn't made any font changes, so this sounds like either a browser or an OS problem, unfortunately!

If you try opening Trello inside of an incognito or private browsing window, do you still see the different font? Checking that may help narrow down what's causing this, as it could be a browser extension!
Can I change background of board only for myself?
Asked by preckrasno:

Basically I wanna change background of board only for myself, because i don't like background which was set by board admin. And i wanna make it clear, I do not want change background for everyone else who has access to board.


Answers:
author: Matthew N
body: Hey there

The board background is a board setting, and not currently set up for individual viewing only. You can make this feature request by sending an email to 'feature-ideas@trello.com' if you'd like.


author: aaroncampbell
body: I was struggling with this as well. I'm not sure if it's my autism or adhd that takes hold, but trying to navigate a Trello board with an image background is nearly impossible for me (and honestly quite overwhelming. People LOVE their image backgrounds though (good for them!), and I hate to ask everyone to change to make *me* more productive.

I wrote in to 'feature-ideas@trello.com' to request the feature, but until then I also put together a really simple chrome extension that removes the images and replaces them with the purple color background. If anyone else wants to use it or modify it for their own purposes, it's on github - <https://github.com/aaroncampbell/trello-background-override>

comments: author: Kayleigh Westermann
body: You are a L I F E S A V E R! My ADHD/PTSD can get me pretty visually overwhelmed and goodness knows there is already more than enough going on on a trello board... Thank you!!!


author: Emma Olson
body: Bless you!!!


author: Somersgreg
body: To use, download .zip from GitHub and extract. In browser extension management \~"Load unpacked extension", select inside folder, accept. Reload Trello page.


Tags: board

image
People from a team can not change any board information
Asked by Nicolas | Blink:

Hello,  
I 'm using the free trello.  
I created a team but the person of the team can not change any information of the shared board.  
Is there any process to do for activate the modification possibilities.  
Thank  
Regards  
Nicolas


Answers:
author: Matthew N
body: It sounds like they've been added only at the team level, instead of being added as a member to the board themselves.

Being a member (or admin) of a team does not automatically grant access to a board, so a user will also need to be added to the board as a member.

Open a board and click on the "Show Menu" button in the top right-hand corner. The Add Member section is at the top. Once you are a member of the board, then you'll be able to work it in completely.  
Here's some helpful guidance on how to add members to a board: <http://help.trello.com/article/717-adding-people-to-a-board>

And also a helpful guide on changing permissions: <http://help.trello.com/article/791-changing-permissions-on-a-board>
People from a team can not change any board information
Asked by Nicolas | Blink:

Hello,  
I 'm using the free trello.  
I created a team but the person of the team can not change any information of the shared board.  
Is there any process to do for activate the modification possibilities.  
Thank  
Regards  
Nicolas


Answers:
author: Matthew N
body: It sounds like they've been added only at the team level, instead of being added as a member to the board themselves.

Being a member (or admin) of a team does not automatically grant access to a board, so a user will also need to be added to the board as a member.

Open a board and click on the "Show Menu" button in the top right-hand corner. The Add Member section is at the top. Once you are a member of the board, then you'll be able to work it in completely.  
Here's some helpful guidance on how to add members to a board: <http://help.trello.com/article/717-adding-people-to-a-board>

And also a helpful guide on changing permissions: <http://help.trello.com/article/791-changing-permissions-on-a-board>


Tags: team-calendars-for-confluence
Not able to tick off tasks
Asked by Angela Birchall:

We have multiple tasks which we are trying to tick off as completed however it won't allow us to tick off.

Also seems to duplicate tasks


Answers:
author: Pramodh M
body: Hi [@Angela Birchall](/t5/user/viewprofilepage/user-id/2033721)

Permissions may be restricting to edit the page (in here tasks)

Please follow the Community guideline here to troubleshoot the error

<https://community.atlassian.com/t5/Confluence-questions/Task-assignee-s-can-see-assigned-tasks-but-cannot-complete-them/qaq-p/455660>

Thanks,  
Pramodh

comments: author: Angela Birchall
body: Hi Thanks for your response however all the pages are already editable but still have the same problem


author: Nikola Valto?ov?
body: [@Angela Birchall](/t5/user/viewprofilepage/user-id/2033721)Hi Angela, I have the same problem. Have you find the solution yet? Unfortunately, whenever I try to tick off the action item, Confluence says "Oops! Your task change couldn't be saved.  
There could be a few reasons for this. [Dismiss](https://pyxismedia.atlassian.net/wiki/spaces/PRS/pages/930807989/Retrospective#)" :( It's frustrating and it makes mess in the teamwork.


Tags: cloud

confluence-cloud
How to track what changed in the past couple of months across all confluence spaces
Asked by P:

I've been tasked with generating a list of all the changes that happened to our confluence spaces for the last couple of months.

Is there a built in way to accomplish this?

Is there an add-on that would be able to view changes that happened prior to being installed?

Or is this something the can be queried against the confluence databases? We have a postgresql DB.

Any suggestions are welcomed. I'm still investigating this issue outside of this community.


Answers:
author: Pramodh M
body: Hi [@P](/t5/user/viewprofilepage/user-id/3505265)

Please follow the KB article here to get the history of pages in Space

<https://confluence.atlassian.com/confkb/how-can-i-export-page-version-history-details-for-a-given-space-965567214.html>

Thanks,  
Pramodh

comments: author: P
body: Thank you!

One question, instead of specifying a space key could I put a wildcard instead?

I have about 100 spaces.

Or do you think that would have a major negative impact on performance?


author: Pramodh M
body: Yes, it's not a good idea,

Please run the query one by one on each space and get the results.

And using wildcard here, in this case, may not give expected results.

Thanks,  
Pramodh


author: Levente Szabo _Midori_
body: Hey [@P](/t5/user/viewprofilepage/user-id/3505265)

Just out of curiosity, can I ask what's the purpose of this? What would you or your management like to achieve?


Tags: confluence-server

recent

server
Can a page built outside of a space added to that space
Asked by John Dade:

My work confluence version(government) is a bit behind. If i built a page with my personal confluence account can save and open it on my job team space, is that even possible?


Answers:
author: Bill Bailey
body: Are you asking about moving a page between Confluence instances? If you can try to copy and paste as a simple try. You may have to change macros depending on how different the versions are.

The other route, is if you have access to the source editor, you can cop the storage format of the page, to paste into a new page (create page first, then edit the source).


author: Nic Brough -Adaptavist-
body: Yes, use "move" page from the page utility menu


Tags: cloud

confluence-cloud
licence server to licence cloud
Asked by Cristian Andres Ciambrignoni:

hi i have a commercial licensed Confluence instance.

I understood that with that license I can use it as a trial license in a cloud instance for 3 months.  
After 3 months I would like to go from the trial license to a commercial cloud license. it's possible?  
would the server instance be without a commercial license since it is now cloud?  
thanks to all


Answers:
author: Nic Brough -Adaptavist-
body: Server licences and Cloud subscriptions are totally different things, not really worth even talking about together. I am not sure what you are asking about on the server side?

When you get a Cloud trial, you can use it for a while and, yes, when you're ready to buy, you get the subscription and your trial site simply becomes your production system.

comments: author: Cristian Andres Ciambrignoni
body: thanks for your answer Nic.  
I thought that you can upgrade the cloud trial license to a cloud commercial license and stop having the server commercial license.  
I generate the question not to have two licenses, one server and another cloud.


author: Nic Brough -Adaptavist-
body: Sort of, but it's two separate services.

* You've got a server licence
* You buy a subscription to a Cloud instance

If the Cloud is replacing the server though, you can have a talk with Atlassian - they can credit your remaining server months payments to your Cloud account if you shut down the server.


author: Cristian Andres Ciambrignoni
body: thanks for your answer Nic.


Tags: cloud

licence

server
Upgrade after Feb 2 with maintenance
Asked by Paolo Bolla:

I have Confluence with payed maintenance: can i upgrade to Confluence 7.10 after Feb 2 2021?

For now i can't upgrade because i have MSSQL database 2014 and the upgrade of DB is scheduled on May 2021.

The same question is for JIRA, i have 8.4 and i want to upgrade but i have the same DB problem.


Answers:
author: Nic Brough -Adaptavist-
body: Yes.

You won't be able change your number of users from Feb 202**2**, but all that changes in 2021 is that you won't be able to buy a new server licence. Maintenance remains in place and you will be able to renew and continue with upgrades through to Feb 2024


Tags: confluence-server

server