Atlassian Bamboo not sending emails
Asked by Navajyoth M.S:

I set up Bamboo CI for python/Django application. Successfully Configured everything except mail sending. When i commit changes to my repo Bamboo triggers automatically and test the code. I added my working smtp settings for mail sending purpose. But bamboo is not sending mail. (screenshot is attached). I need help in this .

Reference: <https://confluence.atlassian.com/plugins/servlet/mobile#content/view/289276984>njYnE.png  
[](https://community.atlassian.com/t5/Bamboo-questions/Atlassian-Bamboo-not-sending-emails/qaq-p/377864?attachment-id=5722){#link_116772975843e1}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/11860/1/njYnE.png){#display_116772975843e1_0}


Answers:
author: Steffen Opel _Utoolity_
body: [Configuring Bamboo to send SMTP Email](https://confluence.atlassian.com/bamboo/configuring-bamboo-to-send-smtp-email-289276984.html)for build results and related events is a two step process:
> 1. Configure Bamboo to send SMTP email (see below).
> 2. Configure a plan to send SMTP email notifications about build results (see [Configuring notifications for a plan and its jobs](https://confluence.atlassian.com/bamboo/configuring-notifications-for-a-plan-and-its-jobs-289276973.html)).

You have successfully completed step 1 - is it possible that you have missed step 2? In case, the referenced page outlines the additional steps for [Adding notifications for a plan or job](https://confluence.atlassian.com/bamboo/configuring-notifications-for-a-plan-and-its-jobs-289276973.html#Configuringnotificationsforaplananditsjobs-Addingnotificationsforaplanorjob):
> 1. Navigate to the configuration for the desired plan, as described on [Configuring plans](https://confluence.atlassian.com/bamboo/configuring-plans-289276853.html).
> 2. Click the **Notifications** tab.  
> 3. Set up a new notification in the 'Add Build Notification' section as follows:
>
>    |      Setting       |                                                                                                                                                                                                                                                                                                                               Notes                                                                                                                                                                                                                                                                                                                               |
>    |--------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
>    | **Event**          | Select the event type you want to be notified about. Refer to the list of events ([below](https://confluence.atlassian.com/bamboo/configuring-notifications-for-a-plan-and-its-jobs-289276973.html#Configuringnotificationsforaplananditsjobs-events)) for details.                                                                                                                                                                                                                                                                                                                                                                                               |
>    | **Recipient Type** | **User** --- Enter the username of the appropriate Bamboo user, or click the icon to select from a list of users.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
>    | **Recipient Type** | **Hipchat** --- Enter the Hipchat **API Token** and **Room Name** . See [Integrating Bamboo with HipChat](https://confluence.atlassian.com/bamboo/integrating-bamboo-with-hipchat-289276960.html)for more information.                                                                                                                                                                                                                                                                                                                                                                                                                                            |
>    | **Recipient Type** | **Group** --- Enter the name of the appropriate[Bamboo group(s)](https://confluence.atlassian.com/bamboo/creating-a-group-289277205.html).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
>    | **Recipient Type** | **Email Address** --- You can use email to send notifications to a person who is not a Bamboo user. Type the appropriate email address. Note that: * If you specify the email address of an existing Bamboo user, the user will receive notifications even if they have elected not to receive notifications in their user preferences.                                                                                                                                                                                                                                                                                                                           |
>    | **Recipient Type** | **IM Address** --- This is useful if you need to send Instant Messenger (IM) notifications to a person who is not a Bamboo user. Type the appropriate IM address. Note that: * If you specify a broadcast address (eg. ['project-x@broadcast.chat.mycompany.com](http://confluence.atlassian.com/mailto:)'), Bamboo will not know the context of related[IM responses](https://confluence.atlassian.com/bamboo/working-with-instant-messenger-im-notifications-289276972.html). * If you specify the IM address of an existing Bamboo user, the user will receive notifications even if they have elected not to receive notifications in their user preferences. |
>    | **Recipient Type** | **Responsible Users** --- The Bamboo users who have been assigned as being responsible for a broken build. See [Assigning responsibility for build failures](https://confluence.atlassian.com/bamboo/assigning-responsibility-for-build-failures-289276918.html).                                                                                                                                                                                                                                                                                                                                                                                                 |
>    | **Recipient Type** | **Committers** --- The Bamboo users who have committed code to a particular build since build was last checked out by Bamboo.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
>    | **Recipient Type** | **Watchers** --- The Bamboo users who have marked this plan as one of their [favourites](https://confluence.atlassian.com/bamboo/favourites-289277420.html).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
>
> 4. Click **Add**, then configure further notifications if required.
> 5. Click **Save** when you have finished.