youngmon/atlassian-qna huggingface dataset:
jira is JIRA in confluence
Asked by francis:

Any idea how to disable a 'feature' in confluence.

When I type jira, the editor changes it into capital letters 'JIRA'.  
the problem is that we have a domain name [jira.xyz.com](http://jira.xyz.com), which is capitalized into [JIRA.xyz.com](http://JIRA.xyz.com).

Are there other 'side' effects like this built into the editor ?


Answers:
author: SarahA
body: Hallo Francis

You can disable the autoformatting entirely, for all types of autoformatting, by editing the settings in your user profile. The docs describe how to do it:

<https://confluence.atlassian.com/display/DOC/Editing+User+Settings#EditingUserSettings-EditorPreferences>

I've just tested it, and the JIRA rewrite is performed by autoformatting (not autocomplete).

You can also cancel the autoformat immediately when it happens, by pressing Ctrl+Z (or Cmd+Z).

FYI, as Lucas mentioned, the autoformatting doesn't happen for me either when the word "jira" is part of a URL.

I hope this helps!

Cheers, Sarah

comments: author: francis
body: I was not trying to put it in an URL, but in a comment about what the target domain name should look like.

Thanks - both answers look equally good.


author: LucasA
body: Hi Francis,

I failed to replicate this behavior on a hyperlink. As a workaround, you can skip this auto-formating rule writing it as "{{jira}}" instead of "jira". Hence, I don't know about other auto-formatting rules like this one nor if there is a way to disable this feature.

Best regards,  
Lucas Timm
Dees Confluence 3.4.9 support Oracle JDK 1.7
Asked by Michael Roytman:

Hello,

we're currently running Confluence 3.4.9 on Oracle JDK1.6 on Tomcat 6.0.28.

Oracle has announced end of support for JDK 1.6 so we have to migrate the environment to JDK 1.7.

Does Confluence 3.4.9 run on JDK 1.7 and is supported?

We can't currently upgrade Confluence above 3.5 version due to some critical 3rd party plugins not yet compatible with 3.5+.

Thanks,

Michael


Answers:
author: LucasA
body: Hi Michael,

Confluence 3.4 runs over Oracle JDK 1.6 only. Oracle JDK 1.7 is supported from Confluence 4.2 or higher.

Best regards,  
Lucas Timm


Tags: jdk
Did "Page Family Watches" go away in 4.3?
Asked by Steve White:

We don't see the ability to set a page family watch anymore. Did this go away from 4.3? Our previous version was 4.1.

It was a useful feature, how can we get it back?


Answers:
author: Ole Kristensen
body: It's a plugin from Adaptavist - they're apparently not updating their free plugins anymore.


author: Ole Kristensen
body: It's an plugin from Adaptavist - they're apparently not updating their free plugins anymore.
How do you use usemap in the HTML Image macro
Asked by Steven Laursen:

We use OnDemand and need to add link to different parts of an image. Adaptivist Content Formatting is installed in the OnDemand version, and we added the image with the HTML Image marco and we assume that the you should specify the name of the client-side map in the usemap attribute, but how do you add the client-side map to the page and what it the precise syntax of the usemap?


Answers:
author: Christina Schantin [Communardo]
body: Hi Steven,

if you want to use the imagemap macro, we discussed it here some weeks ago:

[https://answers.atlassian.com/questions/194181/imagemap-plugin-how-to-use](/questions/194181/imagemap-plugin-how-to-use)

Maybe that will help. Cheers, Christina


Tags: addon-com.adaptavist.confluence.contentformat
Confluence 3.2 - The root page @home could not be found (after renaming)
Asked by Martin:

Hi,

I am a absolute newbie to Confluence and I must maintain our Wiki. Yesterday i renamed the homepage of a subspace from "Home" to another name. The page tree now has the right name. If i browse downward the tree, in one page the navigation disappears, the page is shown with red-colored font and the message "The root page @home could not be found in space ...

What must i do to avoid this behaviour?

Thanks

Martin


Answers:
author: Jason Hensler
body: Go to space admin-\> space details for this space (http://your-confluence-site/confluence/spaces/editspace.action?key=\<yourspacekey\>) and change the homepage in the drop-down box to the page name you change to.

To avoid it you could either create and new page and then use the space admin to point to the new page or copy the content from another page to the homepage.


author: AlysonA
body: Hi Martin,

Can you confirm you reindexed Confluence after renaming the changes?

<https://confluence.atlassian.com/display/DOC/Content+Index+Administration>

Hope it helps
How do I insert a non breaking space?
Asked by Henric Linden:

How do I insert a non breaking space using the Confluence editor? I use version 4.2.2.

In older versions (3.x.x) it was possible to switch to markup mode and insert \&nbsp; but markup mode is no longer available.

Regards,

Henric


Answers:
author: Irina Mokrushina
body: From the toolbar click**Insert** , then select **Symbol**. The no-break space is the first symbol. A bit difficult to see since, for obvious reasons, you can't see it.

comments: author: Irina Mokrushina
body: Thank you!


author: Clemens Bieg
body: **Insert, Symbol, no-break space** inserts a normal space for me, not a **\**&nbsp;. But inserting an ampersand does insert an **\&amp;**. Has anyone else encountered this?


author: David Wallace
body: Yeah, this answer doesn't work at all. It inserts an ordinary space, not a non-breaking one.


author: David at David Simpson Apps
body: Does Ctrl+Shift+Space work?


author: David Wallace
body: No, Ctrl-Shift-Space does not work. Nor does Alt-0160.

The only thing I found that would work is to open Microsoft Word, type a non-breaking space there, then copy-paste it across to Confluence. This gets tedious after a while.


author: Juergen Schwarz
body: This feature was lost with the event of the "New Editor" before 2021. See <https://jira.atlassian.com/browse/CONFCLOUD-67367> for a feature request to add it there again.


author: David at David Simpson Apps
body: Use the "Insert Wiki Markup" dropdown in the editor to add your **\&nbsp;**...

![](http://i.minus.com/jbyQ4DAj65yCgx.jpg)

comments: author: Juergen Schwarz
body: This feature is also lost with the event of the "New Editor" before 2021. See <https://jira.atlassian.com/browse/CONFCLOUD-67367> for a feature request to add it there again.


Tags: atlassian-support
System-Plugins won't activate, showing "license may be invalid" message
Asked by Sergej Ehrlich:

We are evaluating Confluence 4.2.13 right now. Yesterday our test-server was restarted -- that was not planned and not our decision. After the reboot Confluence started, but a few system-plugins refused to start. Now if we try to activate them manually, a message appears, saying The plugin cannot be activated. Your license may be invalid...

This problem concerns the activation of these plugins:

- Applinks Product Plugin

- jira-connector

- JIRA Macros

- ...and maybe a few others

Background information: We were trying to evaluate Confluence with a JIRA-integration. We established a sync between the user directories and we added the application link successfully.


Answers:
author: Sergej Ehrlich
body: Hi Giuliano,

thank you for your advice. I also contacted the Atlassian-Support. They gave me the same advice first, but it didn't work.

Their second advice though was helpfull and solved our problem - we raised the allocated memory. So the problem was caused by limited memory causing the initialization of plugins to fail after 30 seconds default timeout.

Best regards


author: Giuliano C.
body: Could you please try to remove everything under the following directories:

<br />

The _\<confluence-home\>/bundled-plugins_ folder  
The _\<confluence-home\>/plugin-cache_ folder  
The _\<confluence-home\>/plugins-osgi-cache_ folder  
The _\<confluence-home\>/plugins-temp_ folder  
The _\<confluence-home\>/bundled-plugins_language_ folder  

This approach will remove all bundled plugins from your instance, they will be generated again once you restart Confluence.

Hope it helps!


Tags: app

licence
CONF 4.3.x: Converting wiki-markup table-plus macro to native/bundled 4.3.x table
Asked by Gavin Fowler:

Can anyone offer some advice. I'm attempting to convert 3rd party "table-plus" macro which works under 4.3.1 when placed within the wiki markup macro. Typically we used this for simple table sorting which is now a default feature of the native (bundled) table macro in 4.3.x

Unmodified, and housed within the Conflunce 4.x "insert wiki markup" macro, the table-plus macro looks like:

```
{wiki-markup}  {table-plus:sortColumn=1}   || Name || Phone  ||   |  John | 555-1234 |   |  Mary | 555-2134 |   |  Bob  | 555-4527 |  {table-plus}{wiki-markup}

```

My intial thought was to remove the {table-plus} macro command, and then apply the "wikiToXhtmlMigrationUpgradeTask" (`<Confluence Address>/admin/force-upgrade.action`) to upgrade the wiki markup table notation to XHTML. The change before runign the XHTML conversion looks like:

```
{wiki-markup}   || Name || Phone  ||   |  John | 555-1234 |   |  Mary | 555-2134 |   |  Bob  | 555-4527 |{wiki-markup}
```

However, after running "wikiToXhtmlMigrationUpgradeTask" the page remains unchanged (my table notation is still encapsulated within the wiki markup macro).

What's confusing me is that when upgrading from 3.x to 4.x this type of table wiki markup was converted automatically as part of the upgrade process. I also stopped and restarted confluence (wondering if pages were checked/changed on startup), but there was no change.

Am i missing somthing obvious?

Gavin.


Answers:
author: Bob Swift (personal)
body: Cut/copy the table wiki markup and then use Insert -\> wiki markup and then paste in the markup.

comments: author: Gavin Fowler
body: Hey Bob, many thanks for this tip, this works perfectly! For the record I'll be continuing to use {table-plus} just for more complex use cases.


author: Sorin Sbarnea (Citrix)
body: Obviously a cut/paste solution doesn't scale for more than a few pages.


author: Jositz, Michael (Allianz SE)
body: I have the same question, manual migration is not an option in our instance.

Does anybody have an idea how to do an automated migration? We use Confluence 5.5.4 and Advances Tables Macro 6.5.

Thanks a lot! Michael


author: Steven F Behnke
body: Off the top of my head you could have someone script some actions in their favorite flavor of software. Install the [Confluence Source Editor,](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor "Atlassian Marketplace") load up the pages you want to edit, and replace the appropriate xhtml text elements (opening and closing tags) with the new ones. I haven't done something like that here but it should be simple to pull off.

<https://confluence.atlassian.com/display/DOC/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format>


Tags: conversion

macro

markup

table
Displaying database-like section of pages with their properties listed
Asked by Meech:

Hi,

Is there any macro can be used to display pages with label or childpages with displaying the Author, date of created and updated and etc in a table form?

Please advice.

br,

Michelle


Answers:
author: AlysonA
body: Hi Michelle,

I believe the [Content by Label macro](https://confluence.atlassian.com/display/DOC/Content+by+Label+Macro) should suit your needs. You can choose not to show the Author.

Hope it helps.

Cheers


Tags: macro
How often do we ned to upgrade?
Asked by Selcuk Savas:

Hi,

I am new in my role which introduced me to Confluence.

We are currently on version 4.1.4. I did training, reading etc and I realised that we are far behind the latest version.

I know that any upgrade might be very painfull can create hassle beyond its advantages.

How often do we need to upgrade What are the hints and tips (beyond the do backup, do on staging etc)

What is the best practice to carry on the customisation and installed plugins?

Any comment will be highly appreciate it.

Cheers,

Selcuk


Answers:
author: Harry Chan
body: Hi, I think you'll need to upgrade when you need to. It's exactly that except best to stay with Atlassian's supported platforms and supported versions.

You should allow critical security patches as they appear. You should upgrade when there are bug fixes you need, new features that will help you etc.

As to which version you go with will depend on any customisations and plugins that you have. They might not be able to let you upgrade to the latest versions.

If you do have issues managing your instance, I would suggest you consider Atlassian OnDemand or if this is not possible due to customizations etc then an Atlassian hosting provider that will be able to manage and look after all those said headaches for you. An upgrade gone wrong can be problematic[.](http://www.queryfoundry.com)

comments: author: Harry Chan
body: Hi, definitely need to start thinking about a proper plan as your instance grows and as it becomes a critical part of your organization.

As 4.3 is still very new, a lot of plugins won't be ready yet. Best to wait out.

Yes, it's possible that customizations are being done on the server. You'll need to do a comparison between the files on a stock install downloaded from Atlassian to what you have on the server to see what's changed. However, best to get someone that understands to look at it before doing anything. Be sure to take backups if you are going to do critical changes.

The upgrade time depends on the size of your instance and complexity. I can only say from experience and we generally can get Confluence instances of our clients upgraded within hours.


author: Selcuk Savas
body: Thank you Harry.

The service has been established in a hurry without proper handover process. Now, I try to find a way to understand an establish an reasonable upgrade plan.

As we are using Confluence in a really basic way (pretty much as a static website rathen then a wiki) we won't need to upgrade anytime soon. Having said that to be on 4.1.4 scares me as I can see that some of the plugins that we are using is not competible with 4.3.

We are currently on a support plan and I'd like to do upgrade before it end next February.

Also we had requested some customisation which have been done on the backend and I cannot view/edit them through Confluence. I assume they did the customisation directly on servers.

I have also one more question, timewise how long it takes to upgrade roughly from 4.1.4 to 4.3? Couple of hours or say weekend?

Cheers,

Selcuk
Issue uploading tracking plugin licence
Asked by Selcuk Savas:

Hi,

I installed CustomWare TRacking pluging. But when I tried to upload the licence key I received the error message saying "Could not parse certificate: java.io.IOException: DerInputStream.getLength(): lengthTag=42, too big."

Is there a way to get around?

Cheers,

Selcuk


Answers:
author: Selcuk Savas
body: Ziana has kindly provided me with a solution.

Get handy the key first then install it.

It appears lin left hand side menu in admin section under CustomWare plugin.

Click on the plugin name and upload the key.

Ziana's answer is below:

I believe you are trying to use the Plugin License Manager from Adaptavist to install the license key. Instead, please follow these instructions for Tracking plugins: <http://wiki.customware.net/repository/display/track/Getting+Started> , under Licensing section.
Selecting a new home page make disappear the documentation navigation on the left
Asked by Selcuk Savas:

Hi,

I tried to change the default home page. When I did it the left hand side navigation in the documentation theme disappeared.

Is this a bug or a "feature"?

How can I fix it?

Cheers,

Selcuk


Answers:
author: Harry Chan
body: Hi, you need to go to space admin-\>Pages and check the Page Tree. All the pages that appear under the documentation theme side nav have to be child pages of the set home page.

comments: author: Selcuk Savas
body: Hi Harry,

Thanks for your prompt response.

I'd like to clarify that the home page should be on the very top level in order to display side navigation. Am I correct?

Does it mean that you cannot select a 3rd level child page as the home page for your space? You can but no side nav.

Cheers,

Selcuk


author: Harry Chan
body: You can, but then the side nav will only show any page that are child pages of the page you set as home.


author: Selcuk Savas
body: Thanks Harry.
Index not getting processed automatically in Confluence 4.0
Asked by Neeraj Tiwari:

Hello everyone,  
We use Confluence 4.0 and had the issue with the large queue content (Number of items in queue: 4961) in the content indexing. Actually, we are trying to test Community Bubbles's forum features and I added a test forum page. When I tried finding this page, it doesn't show-up in the search results, although I can navigate to this page using Advanced-\>Orphaned Pages. So, I wanted to know how often the indexing is done in Confluence and searched for the log files for index. But I could not find a separate log file for indexing. Can anyone help me locate that file? Also, I do not think that automatic indexing is processed for our confluence which might be the root cause of the issue.  
I researched online for this issue and found this resolution: [https://confluence.atlassian.com/display/CONFKB/Confluence+Fails+to+Process+Index+Queue+Automatically](https://confluence.atlassian.com/display/CONFKB/Confluence+Fails+to+Process+Index+Queue+Automatically "Follow link")  
Referring this, I first restarted Confluence service on the server 2-3 times. The queue content gradually reduced in each restart; finally it is empty now. After this step, I tried searching a page called Test_page which I created in Knowledge Base sometime ago (which I can still navigate to in Orphaned pages) but still the same issue. So, the next step I took was to build the index again. But this also didn't help as I tried searching the page again and I was getting the same error: "No results found for ancestorIds:12980452 AND Test_page. Please try one of the following suggestions: Use more general search terms. If you are filtering by space, content, last modification date or contributor, try removing or adjusting the filter"

Also, I have checked the logs of Confluence and I don't see any Out-of-Memory error in the error log. I have attached the support log for your reference.Finally, I have also checked the scheduled jobs in Confluence where it says the last "clean index job" was done on Sep 5, 2012 and the next one will be done tomorrow i.e. on Sept 20th. All of the future "clean index queue" job will happen everyday. I have attached a snapshot of Scheduled jobs for reference. So, this is also confusing...why was there a gap of 15 days for this job?![](../../../upfiles/scheduled_jobs_confluence.jpg) ()


Answers:
author: Daniel Borcherding
body: Hello Neeraj,

A quick thought. If your Databse server and your application server are two seperate machines we want to make sure that both machines are set to the same system time.

Did the problem start happening after you installed the Community bubbles plugin? If so you may wish to remove it..

My other thought is that you may benefit from an index from scratch operation. Your index may have been corrupted in some way that is not allowing further changes to be made. The steps in the following document will walk you though this process.

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>


Tags: forum

index

queue
Did cancelling my Confluence licence delete all of my Confluence data? (I hope so..)
Asked by Chris McLaren:

I just cancelled Confluence on [my.atlassian.com](http://my.atlassian.com). It was a fairly easy process to do so - almost too easy, in that it didn't warn me that data would be deleted, the cancellation was permanent, etc. I do in fact wish the Confluence instance to be cancelled. This request is to have some confirmation that any and all information that may still have been stored in our Confluence instance was in fact deleted.


Answers:
author: Harry Chan
body: Hi, <https://confluence.atlassian.com/display/AOD/About+Your+Data> explains what happens.

It will be deleted after 15 days.


Tags: cloud

confluence-cloud
Can't add JIRA Application Link in Confluence
Asked by Cesar Covarrubias:

I am trying to add an Application Link in a Confluence environment to JIRA environment. The JIRA environment is a test environment with a self-signed certificate. Whenever I try to add the link ("Admin -\> Application Links -\> Add Application Link") to this test environment, I get the following error:

"The host doesn't respond. Change the URL or click Next to confirm."

If I point it to our production JIRA environment (with a valid SSL cert), this does not happen. The only difference between the two environments is the SSL cert. I added the test JIRA host's SSL cert to the JAVA keystore, but that did not resolve the issue.

Does anyone have any ideas/thoughts on the matter?


Answers:
author: Cesar Covarrubias
body: Looks like it was an issue with the self signed cert itself. Recreating the cert on JIRA took care of the issue.


author: William Zanchet [Atlassian]
body: Hi Cesar,  

Just checking with you, be sure that Confluence is running with SSL as well.   
Because Confluence needs to be in the same protocol as JIRA.  

If you have an environment which proxy, I would suggest to you bypass the proxy and try to replicate the problem, just for test purpose.  

Cheers,  

WZ

comments: author: Cesar Covarrubias
body: Will,

This is wrong. The dev confluence environment is running without SSL and it can connect no problem to our production JIRA instance running behind a proxy and with SSL.


author: FagnerF
body: Hi Cesar,

May be JIRA can't translate SSL certified name server to its IP adress, sometimes it does happen.

You can take a look at this [answer](/questions/52781/jira-5-0-self-signed-ssl-cert-hostname-mismatch?page=1#74266) that explains how to configure JIRA certified name to translate its IP adress.

I hope it helps.

Cheers


Tags: integration

jira
Navmap macro shows buttons for pages which have been deleted
Asked by Steve White:

The navigation map or Navmap macro creates a blue button for every page in the space that has a matching label. We have notice since our upgrade to Confluence 4.3, that the blue button for a page continues to appear in the map even after the page has been deleted. Refreshing the page does not make a difference. To make the button go away, you have to purge the page from the trash.

This seems new to us. Has the Nav map macro always worked this way, that matching pages in the trash created buttons?

<br />


Answers:
author: Lionel CONFORTO
body: Thanks for the corrective action (purge the deleted page), it worked for me too.