youngmon/atlassian-qna huggingface dataset:
Team Calendar no longer allows JIRA issues
Asked by Brandi Churchwell:

Hi,

When I try to add JIRA issue dates to my Confluence calendar, I get the following error message:

**Error(s) occurred.**  
* We can't load events in \<Project Name\>: . Check your connection to OmEGa \[JIRA\].

I have been able to add JIRA issues to my calendar in the past but something no longer works. Confluence should be connected to JIRA because the JIRA Issues Macro works and I can link Confluence pages to JIRA issues.

Any ideas what could be wrong?

Thanks!

Brandi


Answers:
author: Steffen Opel _Utoolity_
body: I've just been able to address this issue after discovering the related Confluence knowledge base article [Cannot add JIRA Agile Sprints or other JIRA related event type in Team Calendars for Confluence](https://confluence.atlassian.com/confkb/cannot-add-jira-agile-sprints-or-other-jira-related-event-type-in-team-calendars-for-confluence-776655377.html):
>
> Cause {#toc-hId-1706495778}
> ---------------------------
>
> As we can see, the REST calls are made to the **ical** class, so in this case the problem happens because the JIRA iCalendar Plugin is disabled or not properly working.
>
> Resolution {#toc-hId--845661183}
> --------------------------------
>
> To verify that the JIRA iCalendar plugin is enabled:
>
> 1. In JIRA, navigate to **Administration \>\> Add-ons \>\> Manage Add-ons**
> 2. Select **All add-ons** on the select list
> 3. Write "calendar" in the filter field
> 4. Make sure the **JIRA iCalendar Plugin** is enabled and up to date

<br />

:warning: That's not the entire story though, because the JIRA iCalendar Plugin 1.4.6 has been disabled due to being incompatible with JIRA 7.1.x. It turns out that this is bound to a severely confusing mess of JIRA upgrade, add-on upgrade, and add-on compatibility markup flaws by Atlassian.

Actual Workaround {#toc-hId-897149152}
--------------------------------------

The TL;DR is that I have finally succeeded by uninstalling the 1.4.6 version and installing the 1.4.7 version from the download URL in the [version history](https://marketplace.atlassian.com/plugins/com.atlassian.jira.extra.jira-ical-feed/versions), while ignoring that JIRA now complains about the incompatible add-on (which seems to work just fine though) - here are the most relevant related threads and issues:

* [Is Jira icalendar plugin superceded?](https://answers.atlassian.com/questions/11985337/is-jira-icalendar-plugin-superceded)  
* <https://ecosystem.atlassian.net/browse/JICAL-37>
* <https://ecosystem.atlassian.net/browse/JICAL-36>
* <https://jira.atlassian.com/browse/JRA-60032>
Reboot required after changing the content creator field
Asked by JamesT:

While the instructions in article 720830744 work, if someone edits the page/content right after, the owner reverts back to the original owner. You need to reboot the server to make Confluence "forget" about the original owner. Edits after the reboot keep the new owner/creator.


Answers:
author: JamesT
body: This isn't really a Question (it's really a Comment for article 720830744), so I'm going to try to "answer" and mark it closed.


Tags: confluence-administration
How to merge local accounts to new ldap accounts
Asked by Thomas Daniels:

*This question is in reference to Atlassian Documentation: [User Management Troubleshooting and How-To Guides](https://confluence.atlassian.com/pages/viewpage.action?pageId=820119238)*

I just configure Confluence to use LDAP authentication. There are duplication of previous local accounts and new LDAP accounts. How can merge old local accounts to new LDAP accounts?


Answers:
author: Thomas Daniels
body: Hi Bill, usernames are not identical, but email addresses are. Is there some doc for this? Thanks


author: Bill Bailey
body: if the user name and email address are identical, then you can just delete the internal accounts. There is no merge function

comments: author: Turbocube644
body: Hi, In Version 7.3 the Internal User can't be removed, when a LDAP User with the same username exists.  
Is there a new approach? We would like to merge the local accounts and then completly remove them (except for the admin account)


Tags: documentation

ldap

user-management
Is it possible to add multiple reminders for an event type in Confluence Wiki?
Asked by Jason Mahony:

I have a Team Calendar in our Confluence Wiki that holds expiration dates for SSL Certificates. I need to have multiple reminders for each of these Events.

I'm only able to add one reminder per Event Type. Is there any way around this?

Thanks


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Jason,

There is [Handy Macros](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) add-on which ships [Reminder macro](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Reminder+macro). Hope, it will help you.
How to access variable createad on page in user macro?
Asked by Pavel Potcheptsov:

Suppose I've created a variable $Var1 in the global template and define MyMacro in this template too.

I'd like to multiply $Var1 by 10 and print output by MyMacro.

So I need somehow to access $Var1 in Velocity template.

How can I do that so if user filled out $Var1 for example with 5 so after saving page 50 will be displayed?

Thanks.


Answers:
author: Bill Bailey
body: And having the user enter the value in a user macro body won't work?

comments: author: Pavel Potcheptsov
body: There is option to create variables in [Templates](https://confluence.atlassian.com/conf57/creating-a-template-701434853.html#CreatingaTemplate-Templatevariables).

There is option to write own [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) and use Velocity in Template section of User Macro.

When user creates new page from specified template he supposed to enter value in variable's field.

I want to get the content of the above variable in Velocity User Macro Template and do some action with it, so when new page is saved then my_user_macro produce output based on user input in variable field.


Tags: confluence-administration
how to find total number of questions, blogs and their likes and comments in confluence ?
Asked by Avinash Pandugayala:

I am pretty new to confluence. Is there any ways to get stats of total number of questions and blogs and their likes and comments.


Answers:
author: Avinash Pandugayala
body: i would like to see number of blogs, questions, comments and likes for each author in confluence. so that i can see who is active.


author: jing_hwa_cheok
body: Hi Avinash,

<br />

Do you mind to elaborate how do you want to display the likes and comments? Do you want to see the number of likes and comment for each blog in your Confluence?   

I can probably construct a query to get those information. You can use it with add-ons like [Bob Swift Sql for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.sql/server/overview) to display these query in your Confluence pages.

<br />

<br />


author: Avinash Pandugayala
body: Can you elaborate it.


author: JamieA
body: You could write a report using [ScriptRunner for Confluence](https://marketplace.atlassian.com/plugins/com.onresolve.confluence.groovy.groovyrunner).
How to revert user management on Conlfuence from JIRA (connected to AD) to AD directly
Asked by Katarzyna Sieklucka:

Currently our user management in trial Confluence is via Remote JIRA Directory. In JIRA we use Active Directory to manage users.

When migrating Confluence to production server we want to change Confluence user management directly to Active Directory. Users should stay the same as we will use the same AD but without JIRA.

Do you know how to do it to keep user and groups permissions configuration?

The sufficient option would be to keep the users and their references.

Thanks for help.


Answers:
author: Nicolas Bourdages
body: I had to do just that a few months ago. Simply configure your new AD user directory to look exactly like JIRA's and disable the old one. As long as the users have the same usernames, all references will be kept without problems. As for permissions, those associated with users directly will be kept, but if you're switching from local to synced AD groups, you'll obviously need to replace those in the spaces permissions settings.

Just make sure you try that out on a test environment first.


Tags: confluence-administration
How to disable Documentation theme?
Asked by Nicolas Casel:

To anticipate the next Confluence version 6 that **no longer supports the 'Documentation' theme** , we are currently migrating some of our wikis to the 'Global theme'.

After this operation, we would like **to disable the Documentation theme** , in order to avoid that wiki owners use it again. **Is it possible to disable / deactivate?** How?

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Themes, including the off-the-shelf ones, are implemented as add-ons.

You should be able to go into admin -\> manage add-ons and select the list of "system" add-ons (system means "critical add-ons plus the ones distributed as part of the baseline confluence software"), and find the documentation theme add-on. You should be able to disable it.

I wouldn't recommend turning it off until you've swapped all your existing spaces over to the global theme though. In theory, they should default to the global theme if the current theme is turned off, but you may see errors if you just turn it off.

comments: author: Nicolas Casel
body: Well spotted, thanks a lot!


Tags: confluence-administration

disable

documentation-theme
unable to create new space
Asked by Piero Timpano:

Hey there.. I just get the spinning wheel of nothingness whenever i try to create a new space! ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad") Any clues what i can check to get it working again?


Answers:
author: Sarah Heimeier
body: Hey Piero,

If you haven't been able to make a new space, it would be great if you could raise an issue with our support [here](https://support.atlassian.com/).

Our support team will be glad to help you this situation.

<br />

<br />


Tags: cloud

confluence-cloud
Query to tables having special characters
Asked by artafon:

Hi.

I have working query on postgre, but when I trying to use it in PQ, I get an error:

```
SELECT cast((TO_TIMESTAMP((SELECT "END_DATE" FROM "AO_60DB71_SPRINT" where "RAPID_VIEW_ID"=3343 and "STARTED" = 't' and "COMPLETE_DATE" is NULL) / 1000)) as date)
```

Stack Trace  
org.postgresql.util.PSQLException: ERROR: syntax error at or near "'AO_60DB71_SPRINT'" Position: 54 at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2182) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1911) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:173) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:615) at


Answers:
author: Felix Grund (Scandio)
body: Hi Artashes,

Thanks for you question! Does this also happen if you remove the double quotes?

```
SELECT cast((TO_TIMESTAMP((SELECT END_DATE FROMAO_60DB71_SPRINTwhere RAPID_VIEW_ID=3343 and STARTED = 't' and COMPLETE_DATE is NULL) / 1000)) as date)
```

Regards, Felix (Scandio)

comments: author: artafon
body: Felix, Hi!

I solved the problem as follows for postgre:

```
SELECT DATE(TO_TIMESTAMP((SELECT "END_DATE"  FROM "AO_60DB71_SPRINT" where "RAPID_VIEW_ID"=3343 and "STARTED" = 't' and "COMPLETE_DATE" is NULL)/1000));
```

<br />


Tags: confluence-administration
Add label to Confluence template
Asked by objectclass:

Hi,

I'm trying to add labels to our a template, so that all pages created from this template has this label.

On the [Adding a Template documentation](https://confluence.atlassian.com/conf54/confluence-user-s-guide/creating-content/working-with-templates/adding-a-template), under "Using the template editor" image there is a label-button where you can add labels.

This however doesn't appear at our site, where we are running Confluence version 5.9.11. Is this removed in the newer version, or where can I find it?

Thanks in advance.


Answers:
author: Sarah Heimeier
body: Hi there,

You can find the label symbol at the top of the page in the editor, positioned next to the page tree. You can click on this symbol to add labels to the template you're working on.

template editor.png

*See the label symbol next to "Confluence Docs / Templates"*

Here is the latest documentation that talks about making templates, for cloud:

<https://confluence.atlassian.com/display/confcloud/Create+a+Template>

Here is the documentation for the latest server version:

<https://confluence.atlassian.com/display/DOC/Create+a+Template>

I hope this helps!

[](https://community.atlassian.com/t5/Confluence-questions/Add-label-to-Confluence-template/qaq-p/434197?attachment-id=7001){#link_1186a090d0783d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/73581/1/template%20editor.png){#display_1186a090d0783d_0}

comments: author: objectclass
body: Thank you!

Didn't notice I was reading the old documentation.


author: Jerry Dodge
body: The link for cloud version doesn't work anymore, and I have no such thing when editing my template. It's a brand new template I just created today. I can't find anywhere to add labels.


author: Jerry Dodge
body: I found it - latest version, the label icon sits just to the right of the page title while editing.


author: Petar Andreev
body: Hi!  
Apparently they have changed the location of the label button. Now you can find it under the "..." menu to the top right -\> "Add labels".

comments: author: Victor Prasad
body: what version are you running?


author: zhibei ma
body: I'm using confluence cloud. this answer is correct.


author: Petar Andreev
body: Confluence Cloud


author: Jayalal Kahandawa
body: I am using version 6.3 above, you can add your default label using the lable add icon next to the template name.

Step 1: Edit the template

Step 2: Click lable icon next to the page name top-left coner.

Thanks

Jayalal


author: Debra Graham
body: I had the same problem-I was trying to add labels to the How To and the Troubleshooting templates. The Confluence documentation says:
> "If you'd like all pages created using this template to have one or more labels, choosethe labels icon next to the breadcrumbs at the top of the page to add them."

But there wasn't a **Label** icon in the breadcrumbs when I first opened the template for editing. The **Label**icon appeared only AFTER I had saved the template and then reopened the template for editing.

BTW, I am using the Server version of Confluence version 6.15.9.


Tags: label

template
Achors prefixing "id-"
Asked by sidbighouse:

*This question is in reference to Atlassian Documentation: [Anchors](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764900)*

Hi guys,

the anchors page name seem to be prefixed with and "id-".

For exampe: [confluence.atlassian.com/anchors#testpage-bottomanchor](http://confluence.atlassian.com/anchors#testpage-bottomanchor) did not work,   
but this did: [confluence.atlassian.com/anchors#id-testpage-bottomanchor](http://confluence.atlassian.com/anchors#id-testpage-bottomanchor)

Is this known?

We're using the cloud version of confluence.


Answers:
author: Bill Bailey
body: Are you trying to enter a link in a Confluence page to anchor on the same page? I ask because Confluence handles the translation between the link you entered (using the Advance tab of Links) and how it must be displayed for it to work on the page.


Tags: anchor

cloud

confluence-cloud
How do I publish my website?
Asked by Francisco Gallegos:

Everytime I try to access my website through the server base URL I keep getting a DNS error. How can I fix this?


Answers:
author: Nic Brough -Adaptavist-
body: You need the DNS servers to be set up to know where your server is. Who looks after them for you?

comments: author: Francisco Gallegos
body: Is there a way to set them up myself? I am also trying to make my desktop into a server. Right now my internet provider is my university.


author: Nic Brough -Adaptavist-
body: Well, you could run a DNS server on a machine somewhere (including the Confluence server), but just running a DNS server doesn't mean anyone will use it. Your ISP needs to put the DNS entries into their DNS servers for other people to pick it up.


author: Francisco Gallegos
body: How would I run a DNS server? This is my first time trying to set up a server for a website so I don't really know much. Any info is great help.


author: Nic Brough -Adaptavist-
body: Download and install one. A lot of people use BIND, but that's quite a heavyweight. dnsmasq is a lot lighter and easier for the basics.

However, putting a DNS server on a network can be risky if you aren't careful with it. If you're doing this on a network you don't own, you could cause problems.


author: Milo Test
body: Without a DNS server, you might be able to reach it using the port (the default is 8090).

Try browsing to https://\[baseurl\].com:8090

comments: author: Francisco Gallegos
body: Thanks. Would this work on a LAN at least?


author: Nic Brough -Adaptavist-
body: Possibly. If the LAN is set up to know that your baseurl should resolve to your server.
delete a calendar made by someone else
Asked by Betsy Ostrander:

I am an admin on the system and am cleaning up a bunch of calendars people made that are not being used. Some of the calendars were made by people who are no longer with the company. How can I get rid of these? If there is no interface to do this, there must be stored proc I could run, or some SQL I could execute to do this.

Thanks for any help you can provide!


Answers:
author: Sarah Heimeier
body: Hi Betsy,

If you're using Confluence Cloud, and you'd like Atlassian Cloud site admins to be able to delete calendars, in addition to the calendar's owner, you can enable that option in your Team Calendars settings.

To do this, type **Team Calendars** into the Confluence quick search to get to your Team Calendars settings, then tick **Allow site administrators to manage calendars** .

<br />

I hope this helps!


Tags: confluence-administration

team-calendars-for-confluence
Ouch! We can't load the PDF error message
Asked by Ryan Dornik:

We have one user who is unable to open a PDF in Confluence and is receiving an error message that says, "Ouch! We can't load the PDF." The user is using Internet Explorer and we have tested opening it with other accounts using internet explorer and other users are able to open the same attached PDFs. Is there a way to fix this error for our user?


Answers:
author: Patty Schneider
body: Any solution to this problem? All our users (including myself as admin) are not able to view PDF files in Jira.

I can right click and open in a new window and then click open and Adobe on my local computer will open the file. Users want to be able to just click once on the file and be able to view it.


author: Jeffery Stephens
body: I have this exact same problem for my account. I am the only one in our office that this is happening to so far. It happens all the time. If you need me to generate logs or files, please let me know.

I can clear my cache and it fixes the issue for a small amount of time. Sometimes a few minutes, sometimes a few hours.


Tags: questions-for-confluence
disable notification in confluence
Asked by Jose:

*This question is in reference to Atlassian Documentation: [Managing service desk notifications](https://confluence.atlassian.com/pages/viewpage.action?pageId=732528936)*

Is there any way to turn off those annoying messages that keep flashing up on Confluence? It just keeps repeating the same information about passwords, restarts etc. Not only is it distracting but the message has to be removed in order to access the save button at the bottom of the screen when editing?

[](https://community.atlassian.com/t5/Confluence-questions/disable-notification-in-confluence/qaq-p/30305?attachment-id=9029){#link_1186a1d932d538}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/177008/1/KRS.png){#display_1186a1d932d538_0}


Answers:
author: Jose
body: Please see the Yellow-Highlighted text box.

KRS.png


author: Steven F Behnke
body: What messages? Can you show us what you're talking about?


Tags: notification
Hide-Elements Macro: last version not compatible with functionalities in Confluence 5.9.x an 5.10.x
Asked by Volker Weinreich:

Hi,

on pages where the macro is placed the confluence header is not fixed and the page data (breadcrumbs, restrictions, and attachments) and tools don't appear as soon as you start to scroll up.

This seems to be a bug.

Best,

Volker


Answers:
author: Johannes Stadler (Scandio)
body: Hi Volker,  

thank you very much for this report.  
The Hide-Elements Macro generates a \<style/\> tag and adds it to the HTML of the page. Unfortunately this is one of the things Confluence detects to deactivate the new fixed toolbar feature. According to Atlassian this is not a bug but "by design", because there were a lot of problems with the new toolbar and custom css.  
I will find a fix and release a new version asap, but at the moment I'm unfortunately pretty busy.  

Best regards  

Johannes

comments: author: Volker Weinreich
body: Hi Johannes,

thank you for the new release with compatibility with the new dynamic top bar and for your thanks with mentioning my name in the release notes.

Best,

Volker


Tags: confluence-administration
Confluence Macro Usage is getting Page Not Found Error
Asked by Chris Solgat:

I just upgraded to Confluence 5.10.1 and when I went to check the Macro Usage page (refer to [CONF-10572](https://jira.atlassian.com/browse/CONF-10572)), I received a Page Not Found Error. Any Ideas???


Answers:
author: Chris Solgat
body: This appears to have been a problem with some conflicts coming from the Service Rocket Scaffolding plugin. There is an Atlassian KB article -- [Confluence Macro Usage page throws Page Not Found error](https://confluence.atlassian.com/confkb/confluence-macro-usage-page-throws-page-not-found-error-836078941.html). Additionally, from Service Rocket, this was supposed to have been fixed in the Scaffolding release 8.7.0 -- [Scaffolding 8.7.0 has been released](https://community.servicerocket.com/servicerocket/topics/scaffolding-8-7-0-has-been-released).


author: Dolby Enterprise Apps
body: We have the same issue too on Confluence 5.10! I can see that the Confluence Macro Usage add-on is installed and enabled.

Here's what we see in the logs:

2016-08-02 14:34:45,055 ERROR \[http-nio-6189-exec-8\] \[atlassian.confluence.servlet.ConfluenceServletDispatcher\] serviceAction There is no Action mapped for namespace /admin and action name pluginusage -- url: /kb/admin/pluginusage.action \| traceId: 57e02c7fa0613d1f \| userName: hmuth


Tags: confluence-administration

macro