youngmon/atlassian-qna huggingface dataset:
How do I export to HTML? Your current instructions are out of date.
Asked by Kristopher Moran:

First of all, your instructions here: <https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html> are out of date and refer to the bottom bar, which does not exist anymore. Second, when I go to Content Tools, I don't see the Export to HTML option.


Answers:
author: Thomas Schlegel
body: Hi [@Kristopher Moran](/t5/user/viewprofilepage/user-id/864370), do you have the Cloud or Server Version of Confluence?

I think you have cloud, because you mention the missing bar. Then you have to look at the cloud page, not the server page:

<https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html>

If you don't see the the export function, check your space permissions ("Export Space").

comments: author: Kristopher Moran
body: You are right. My mistake.


author: Thomas Schlegel
body: No problem, [@Kristopher Moran](/t5/user/viewprofilepage/user-id/864370)
Confluence: Import / Export HTML
Asked by Steven Obrien:

Sorry for the newbie question, but I'm looking for a way to import and export HTML with Confluence. There are some instructions, but they don't seem to work with the latest version. For example:

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

What am I missing here?


Answers:
author: Thomas Schlegel
body: Hi [@Steven Obrien](/t5/user/viewprofilepage/user-id/2225609),

you posted the link to the server-page. Switch the documentation to "Cloud":

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/36644iECEAF281038981BA/image-size/large?v=v2&px=999 "image.png")

Here's the link to the cloud documentation:

<https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html>

comments: author: Steven Obrien
body: Thanks for the reply!


author: Thomas Schlegel
body: You're welcome, [@Steven Obrien](/t5/user/viewprofilepage/user-id/2225609)


author: Ryan Fish
body: [@Steven Obrien](/t5/user/viewprofilepage/user-id/2225609)

Try [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html) for cloud.   
[6.12 is the latest doc](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html) for server version.   
What version are you on?  

<br />

comments: author: Steven Obrien
body: Thomas Schlegel was able to answer my question, thanks!


Tags: cloud

confluence-cloud
Is it possible to grant anonymous users access to a space template?
Asked by Jerome Gagnon:

Hello,  

I have created a space opened to anonymous users for read and write access. The anonymous users can create pages on the space using the "Create" button. Nevertheless, they cannot use templates created in the space by the space administrator. Indeed, when using the "..." button next to the "Create" button to create a page from a template, the following error message appears:  

"An unknown server error has occurred.".  

Therefore, I would like to ask you if there is typically a way to grant anonymous users access to the templates created in the space they have a read and write access to, so that they can create pages from existing templates?  

Thank you in advance for your time and help.  

Regards.  

Adrien Gaspard  


Answers:
author: Jerome Gagnon
body: Hi Yoga,  

Thank you for your reply. The template is promoted for the space, and anonymous users have read and write permissions on the space. I can create pages anonymously in the space without any issues, but unfortunately, the error message still appears when I try to use the templates as an anonymous user. I noticed a few errors in the logs, which I will try to solve to see if this helps with the issue.  

In the meantime, I found a temporary solution to use the templates, using direct links as suggested in this post:

<https://community.atlassian.com/t5/Confluence-questions/Unknown-server-error-when-trying-to-create-a-space/qaq-p/903634>  

Thank you again for your help!  

Adrien  


author: Yoga Reddy {Appfire}
body: HI [@Jerome Gagnon](/t5/user/viewprofilepage/user-id/1197424)

Once you give the anonymous access, they will be able to use the template. If the template is available for the space then all the anonymous users will be able to create the pages provided they have the Add Page permissions.  
You can verify whether the template is promoted for the space and check the permissions.

Thanks

Yoga
I'm trying to create a shared link in Confluence. But i couldn't see group names in the "Share with"
Asked by Magesh Kumar:

Hi,

I'm trying to create a shared link in Confluence. But i couldn't see group names in the "Share with" field.

I'm clicking on Create from template -\> "Share a link" -\> It has fields like Link, title, Share with etc

Here i couldn't see the group names in Share with field, i can always search for users but not group names. Can somebody help with this please?


Answers:
author: Bill Bailey
body: Your issue is probably related to this bug [CONFSERVER-33616](https://jira.atlassian.com/browse/CONFSERVER-33616)
Page layout option missing
Asked by Helena Havtun:

Lots of answers and suggestions refer to a "Layouts" option that is supposed to appear under General Configuration =\> Look and feel

but I don't have any such option.

Am I missing some access-right I need?

We are running server 6.1.2

![Layout_missing_Conflunence.png](/t5/image/serverpage/image-id/36621iB5FCFB6E223498CF/image-size/large?v=v2&px=999 "Layout_missing_Conflunence.png")


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Helena Havtun](/t5/user/viewprofilepage/user-id/2228441),

Yes, it is a permission issue. Did you logged in with an Admin or System Admin Account ?

Confluence admin permission levels are explained [here](https://confluence.atlassian.com/confkb/confluence-admin-permission-levels-explained-604209420.html).

Thanks,  
Amith Mathur

comments: author: Helena Havtun
body: Thanks. I logged in as myself, but my account is not member of the confluence-administrators group.

I really only need to change things for my space though... I don't want to change things for other team's spaces.

I will go and discuss this with our IT-department

/H


author: Amith Mathur _Appfire_
body: Hi [@Helena Havtun](/t5/user/viewprofilepage/user-id/2228441),

If you want to make changes in your space, then you can go to the Space Admin section. Once you have the proper permission, like space admin, you will be able to view the Look and Feel options and make the changes.

Thanks,  
Amith Mathur


Tags: confluence-server

server
RECCURING EVENTS
Asked by GEORGIOS SKLIAS:

Hi,

How could I reate reccuring events in COmpany Calendar?

Thanks


Answers:
author: Daniel Eads
body: Hi Georgios!

When creating a new event in Team Calendars, you can use the **Repeat** dropdown to choose how frequently you want the recurring event to happen:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/36804i4615272B72FA6E10/image-dimensions/413x313?v=v2 "image.png")

When you save the event, the future repeats of the event will show up on the calendar too. You can then click on those repeat events to edit either a single occurrence or modify/delete the whole series.

Cheers,  
Daniel

comments: author: GEORGIOS SKLIAS
body: Hi Daniel,

Thanks for the reply.

Which is the exaclty name of the Team Calendars?

I cant find it.

G S


Tags: confluence-cloud

team-calendars-for-confluence
SQL query for phone numbers
Asked by dse:

Hello everybody,

I have been trying the phone number of all the users from Confluence, but have not been able to find phone numbers in the database.

They are not located in the Active Directory.

I hope somebody can help me with this problem.


Answers:
author: Mesut Yilmazyildirim
body: Those values are stored in the in **OS_PROPERTYENTR** **Y** table.  
For user phone number, look for the row with the entity_key **confluence.user.profile.phone** .

```
select * from confluence.OS_PROPERTYENTRY where entity_key='confluence.user.profile.phone';
```

comments: author: dse
body: Thank you very much for the help.

I have not been able to see a foreign key on which I can get the user name. Is there a way to do this?


author: Mesut Yilmazyildirim
body: There was a **CONTENT** table in old releases and I was using below SQL to get user names also. But it is not working right now since there is no any table named as **CONTENT**

```
SELECT OS_PROPERTYENTRY.string_val, CONTENT.USERNAME
FROM confluence.OS_PROPERTYENTRY
INNER JOIN confluence.CONTENT
ON OS_PROPERTYENTRY.entity_id=CONTENT.CONTENTID 
AND OS_PROPERTYENTRY.entity_key='confluence.user.profile.phone';
```


author: dse
body: Thank you so very much for your help.

I added a join to **user_mapping** which gave me the user names.

```
SELECT OS_PROPERTYENTRY.string_val, user_mapping.USERNAME
FROM intranet.OS_PROPERTYENTRY
INNER JOIN intranet.CONTENT ON OS_PROPERTYENTRY.entity_id=CONTENT.CONTENTID
JOIN intranet.user_mapping ON CONTENT.USERNAME = user_mapping.user_key
AND OS_PROPERTYENTRY.entity_key='confluence.user.profile.phone';
```


Tags: confluence-server

server

sql

user
Integrating Confluence with Slack
Asked by Girish M:

How can I send Slack notification to a channel when there is a new file attachment made to a page with an 'Attachments' macro?

I create a file and add it as an attachment to the a confluence page. This needs to be notified through Slack.


Answers:
author: N?gila Marques
body: Hi Girish,  
At the moment, Slack notifications are only triggered when someone:  

* Adds a page  
* Edits a page  
* Comments on a page  
* Adds a blog post  
* Edits a blog post  
* Comments on a blog post

However, your idea is great to have notifications for file attachments :) Feel free to raise your idea with our through <https://jira.atlassian.com>. We'd love your feedback there!

comments: author: Girish M
body: I have created a user story for the feature here: <https://jira.atlassian.com/browse/CLOUD-10715>


Tags: atl-int

slack
How do I create custom CSS for Macros?
Asked by Anthony Logarta:

How do I create custom CSS for Macros?


Answers:
author: Bill Bailey
body: If you are talking about user macros, you have three choices:

1. Add your formatting inline with your macro code
2. Add a style sheet to your user macro
3. Add custom class names to your user macro code. Then add custom CSS to the global/space style sheet.

comments: author: Yvonne_Sanchez
body: How do I modify my PDF style sheet for out-of-the-box macros (e.g., Notes, Excerpts, etc.)?
Error Retrieving Breadcrumbs - Confluence Cloud
Asked by Jordan Johnson:

Hi,

We have a Confluence Cloud site. When I access the 'move' page for our site I get this error message: Error retrieving breadcrumbs. This happens on the root page of our site.

When this space was created, it was copied from another space. The admin made some changes to the xml when importing the copied space. We also changed the original space name when creating the site. Is there a way to troubleshoot this issue?

![AtlassianIssue.png](/t5/image/serverpage/image-id/36594i7DC16364D1EAE1F4/image-dimensions/524x369?v=v2 "AtlassianIssue.png")


Answers:
author: Shannon S
body: Hi Jordan,

I think your instance might need a reindex, which our [Cloud Support Team](https://support.atlassian.com/contact/#/) will need to assist you with.

If this doesn't help, then they can still check your logs and see what the issue might be.

Feel free to report the issue now to the team via the above link, and let us know if you have any trouble. Once the issue is resolved, can you come back here and let us know how it was fixed in the end?  

Thank you!

Shannon


Tags: cloud

confluence-cloud
Confluence not working on Google Chrome (iOS)
Asked by Ben Share:

For the past two weeks, I haven't been able to create/edit any wiki pages, or view/edit any inline comments when using chrome. On Safari everything is working as usual. Any ideas how to fix?


Answers:
author: AhmadDanial
body: Hi, Ben.

Since you mentioned that it is working **properly** on Safari, there is a possibility that a configuration / add-on / cache on the web browser level that is preventing you from performing the actions below in Chrome:

* Create / edit wiki pages
* View / edit inline comments

For now, let us understand the issue better by obtaining answers to the following questions:

* Is there by any chance are you able to provide the screen shot(s) that you are seeing on your end from both Safari and Chrome so we can see and compare the output?
* May I know if you are able to replicate the same issue on Google Chrome's **Incognito**mode?
* Are there users experiencing the same behavior on their end so that we can confirm that this is not a server specific issue happening for Chrome?

Keep me posted.

comments: author: Ben Share
body: Hi Ahmad,

Thanks for the response - it seems the issue was indeed resolved by clearing all cache/browsing data on Chrome. Previously whenever I would try to create/edit a page I could not pass a loading state, and the inline comments (and button to leave a comment) just weren't visible at all. But everything is now back to normal :)

Thanks!


author: AhmadDanial
body: Hi, Ben.

You are most welcome. Happy to know that the issue is resolved the issue on your end. Happy to help!
Disabling page sharing also disables confluence mobile server app
Asked by Joshua Levy:

Hello, I have confluence 6.12 server app installed, and would like to disable page sharing plugin. However, once the page sharing is disabled, it also automatically disables, mobile plugin and workbox plugins and I can't use confluence server mobile app.

How to disable page sharing, without disabling confluence mobile server app?

Many thanks


Answers:
author: AhmadDanial
body: Hi there, Joshua.

The steps to disable **Page Sharing** is outlined in the [How Do I Disable Share Button in Confluence](https://confluence.atlassian.com/confkb/how-do-i-disable-share-button-in-confluence-590938985.html) KB though it did not highlight any specific concerns of having other plugins disabled along side of it and the mobile app unusable.

Can you please explain further what do you mean by not being able to use the Confluence Server mobile app? Are you unable to log in / completely not launching correctly? Perhaps you can provide some screen shot(s) so we can visualize this better?

No bug reports found specific on this behavior so far, so I would like to gather as much information as I can before creating one.


Tags: confluence-server

server
Confluence cant connect to atlassian marketplace with private SSL Certificate installed
Asked by Jeff Gerace:

My organization requires a custom private root CA certificate for all web access. I've followed the instructions in <https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html> , and I've successfully imported not only my organization's private SSL certificate, but also the certificate from "marketplace.atlassian.com" and "marketplace-cdn.atlassian.com" as per [https://confluence.atlassian.com/upm/problems-connecting-to-the-atlassian-marketplace-273875718.html.](https://confluence.atlassian.com/upm/problems-connecting-to-the-atlassian-marketplace-273875718.html.?) When I check JVM to see what my root CA's are using "echo 'changeit' \| keytool -list -v -keystore $(find $JAVA_HOME -name cacerts) \| grep 'Owner:'", I can see my organization's certificate, and the general atlassian certificate (Owner: CN=\*.atlassian.io). I've restarted my server, and checked to make sure I can access the server using lynx from the command line, as well as simply ping the marketplace. Unfortunately I still get the error "the Atlassian server marketplace is not reachable..." from the Manage Apps page. I'm stumped as to what else I need to do here. We have lots of other servers with the same certificate requirement, though most are Windows based. My installation is Centos 7.5.1804 with jre 1.8.0.191. Confluence is 6.12.1, Postgre DB. This is a fresh install. Can someone help push me in the right direction?


Answers:
author: Jeff Gerace
body: I found the answer. I was updating the incorrect cacerts file. The correct file to update was /opt/atlassian/confluence/jre/lib/security/cacerts.


Tags: atlassian-marketplace

ssl
Confluence logo and JIRA logo have different heights.
Asked by Jonathan Smith:

Hello all,

When clicking the hamburger to switch between applications, I noticed the JIRA and Confluence logos have different heights.

In look and feel:

* Confluence constrains the logo to a maximum of 48px.
* JIRA says best results are 60px.

.......... *why aren't they the same constraints*

Creative told me the JIRA one was set to 40px height but it doesn't match Confluence.

What is the correct logo height that I can make them both match? If I put a 48px image into JIRA, will it stretch it to 60?


Answers:
author: Steven F Behnke
body: I added the following text to the Custom HTML (End of Head) section in the **Confluence Server** product:

```
<style>
 .aui-header .aui-header-logo img {
  border: 0;
  float: left;
  max-height: 30px;
  padding: 5px 0;
 }
</style>
```


Tags: confluence-server

server
Add macro in bulk to many pages on Confluence
Asked by Ben O'Brien:

Hello, I have about 1000 pages I need add the "Attachment" macro to. It's not needed on every single page on the entire space, just under a certain branch where these 1000+ pages lie.

I found something similar to this question, but not even sure how to complete this action:

<https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-add-table-of-content-macro-to-all-Pages-in-a-space/qaq-p/549078>


Answers:
author: Bill Bailey
body: The link you referenced was adding the macro to all pages by modifying the layout. Where you want to add a macro only to specific pages, you probably need to write a script (for example, using Python) that updates each of these pages using the REST API.

You can see some examples here [rest](https://developer.atlassian.com/cloud/confluence/rest/#api-audit-get).

If you are not familiar with scripting or using a REST API, either be prepared for a steep learning curve, or find someone who is,


Tags: attachment

bulk-edit

developer

macro

user-macro
Disable links to Jira in Confluence page
Asked by Kate Hathaway:

I am displaying a status page to Clients on an open Confluence page (permissions for anonymous set to "View Only".

The status page is based on a filter in Jira - in order for the issue summaries to be visible in Confluence, I need to set the Jira project to "Browse Only" for "anyone". I do not want users to be able to click on the links in the confluence page and go to Jira. Can I disable links in Confluence? Or is there another options for exposing the Jira issues in the open Confluence page?


Answers:
author: Thomas Deiler
body: Dear [@Kate Hathaway](/t5/user/viewprofilepage/user-id/1032769),

what you describe is the concept of the Atlassian tools. As soon as you link things you need the permissions to view at least the summaries. Because links can change when the source was modified.

Probably there is a plugin out there that can do the magic - I don't know ...

But I can give you an idea how to solve your requirement: Create a static confluence page from the Jira filter periodically. Ideally this is automated. Using the REST APIs of both products is probably a good approach.

So long

Thomas


Tags: cloud

confluence-cloud

jira-cloud
Why don't my image attachments expand?
Asked by External IS OPS:

When I click an image it just blips the screen and doesn't expand.

The f12 recorder says "

1. Request URL: <http://wiki.sfmic.com/rest/files/1.0/files/content/8749156/byAttachmentIds>
2. Request Method: POST
3. Status Code: 404"  

   This page was created via 'import from word'.![2018-11-01_11-43-26.jpg](/t5/image/serverpage/image-id/36551i4629D47CFA4687DE/image-size/large?v=v2&px=999 "2018-11-01_11-43-26.jpg")


Answers:
author: External IS OPS
body: Cause {#toc-hId-1847757941}
---------------------------

This problem happens because one or more application modules accountable for rendering file previews has been disabled. The modules are related to below plugins:

* Confluence File Notifications
* Confluence Files

As Confluence restful calls used to render the files does not work without some modules made available through above plugins, the files are not rendered. To confirm that this is indeed the problem, you can grep the application logs for entries similar to the ones below:

    2018-03-12 15:00:14,723 INFO [http-nio-443-exec-2] [atlassian.plugin.manager.DefaultPluginManager] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-file-notifications2018-03-12 15:00:14,773 INFO [http-nio-443-exec-2] [atlassian.plugin.manager.DefaultPluginManager] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-files

And in parallel to that, you may want to capture a .HAR File and observe the response given by the application to restful calls - It should be a 404 since the plugins are disabled:
Create from template
Asked by Sean Rock:

I want to add a 'create from template' button similar to that shown on product requirements index, to my custom template however it asks for a template name and its a mystery as to what that is.

I have an index template, lets call it Project Index and an item template, Project home template. If i add the 'createfromtemplatemaco' to the index i cannot select the project home template.

Thanks.


Answers:
author: EPS Software Engineering AG
body: Hi Sean,

The product requirement is a blueprint not a template. So you would have to create a blueprint. That's not such an easy task. This is the reason we did develop the Page Tree Creator (PTC). You can build a PTC Template, which works like a blueprint, but without any programming skills.

You find the Page Tree Creator on the Marketplace. There is also a link to our examples.

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Page Tree Creator)

comments: author: Sean Rock
body: Thanks Stephan, looks like that will work for us!
SQL help needed: Confluence query on page count per parent heading in specific space
Asked by Kelly Parr:

Environment: Confluence server 6.2.3, PostgreSQL 9.4.4

I'm trying to get a page count, per top-level section in a Confluence space.

My SQL is rusty--getting only a total count of pages in the target space, when what I want to do is break it out by parent sections in the page tree.

```
db=# SELECT 
        COUNT(title) AS pages, 
        parentccid 
     FROM content 
     WHERE spaceid = 12345 
     AND contenttype = 'PAGE' 
     GROUP BY parentccid;

?pages | parentccid 
-------+------------
? 1555 |????????? ?
(1 row)
```

*Edit* : I have found the [Confluence data model](https://confluence.atlassian.com/conf62/files/902075033/902075036/1/1494818727029/ConfluenceTables-AllColumns.svg) for our version of Confluence, but I don't know what the column name is for a first-level heading in the page tree. Is that just another title (page)?

Here's a visual. I am looking for page counts grouped by (rolled up to?) each main parent page.

![count.png](https://community.atlassian.com/t5/image/serverpage/image-id/36665iF836EADFEA4A5818/image-size/large?v=v2&px=999 "count.png")


Answers:
author: Kelly Parr
body: ...


Tags: confluence-server

server