youngmon/atlassian-qna huggingface dataset:
New editing experience page
Asked by Juned Shaikh:

Team,

I created a page using new editing experience. Following are the issues faced.

* Cant publish the page, unless the page is published without notifying the watchers.
* Colored cell are not getting highlighted when the page is published.
* Can't save the serial numbers, even if the cells are merged.

Thanks!


Answers:
author: Diego
body: Hey there!  
As I understand, the publication of a specific page is *++not working as expected++* . Is this correct, Juned?  
We can try to publish the page while++*using another browser*++ or after a ++*cache clear*++ .   
Also, are you able to check if this ++*issue is present with pages published by other users*++ ?  
One more thing for us to check is if the problem is present even when publishing a page with plain text only.

Would it be possible for you to check these topics for us, Juned?

The table cell colors issue is most likely documented under this bug report:
> * [**++*CONFCLOUD-42994 \| Table cell background color does not get saved when selecting multiple cells*++**](https://jira.atlassian.com/browse/CONFCLOUD-42994)

I did not understand what you meant with "*Can't save the serial numbers, even if the cells are merged.*", Could you explain a little bit further?

<br />

Looking forward to your reply! Let us know what you find, Juned.

comments: author: Juned Shaikh
body: As I understand, the publication of a specific page is *++not working as expected++* . Is this correct, Juned?  
**Ans:** **Yes, it is doesn't. If you click on Publish it will not publish the page with new changes/updates. If you publish the page as not notify watchers than it will publish it correctly. I tried using a different browser still the same issue.**

<br />

We can try to publish the page while*++using another browser++* or after a *++cache clear++* .  
**Ans:**   
**Still didn't work. Different Browser same issue**   
Also, are you able to check if this *++issue is present with pages published by other users++* ?  
**Ans:**   
**yes, if the others publish the page the changes are not reflected. It has to be done as not notify watchers.**   

One more thing for us to check is if the problem is present even when publishing a page with plain text only.  
**Ans:**   
**No, with plain text page it work correctly.**

I did not understand what you meant with "*Can't save the serial numbers, even if the cells are merged.* ", Could you explain a little bit further?  
**Ans:**   
**It is about the cell numbering. It doesnt pick merged cell, the way it happens on the plain text page**
Copied screenshot images not showing on new pages. Can I get them back?
Asked by Glenda Smith:

We had begun creating documentation for a system in Confluence prior to the change in page creation. Since only a handful of pages had been done, I copied the content to new pages so everything would be consistent. The documentation included a number of screenshots that will be challenging to recreate. When I copied the content from the old page to the new page, the images were included and looked just fine on my screen. Now all anyone sees is a tiny image box and when you click on it, nothing shows.

![image missing.PNG](/t5/image/serverpage/image-id/63146iB04C8FE03249CA9C/image-size/large?v=v2&px=999 "image missing.PNG")I tried capturing the URL at the top and pasting it into a separate window. I get a Page Not Found error.

Where did my images go and how can I get them back?


Answers:
author: Mike Rathwell
body: Hi [@Glenda Smith](/t5/user/viewprofilepage/user-id/3507491) ,

I run into this all the time... and finally gave up doing direct copy/paste of screenshots to pages as they had a rather ephemeral feel such as you're seeing now. I can see a nice page I just created, publish it and... nada.

While a bit of a PITA, I've taken the approach of attaching the captures as image files to the page (or somewhere I reference them from) and point at actual files...

mike

comments: author: Glenda Smith
body: Thanks Mike. This seems like a bug that Atlassian needs to address. Before doing what I did, I researched and found other people mentioning how easy it was to just copy pages from the old to the new. I guess they didn't have screenshots. If I end up recreating them, I'll definitely do what you suggest (or at least save a copy on my hard drive).

When you put the images into Confluence, they have to be stored somewhere. So I'm guessing they still exist somewhere -- I just want them back. If I could even recover the original pages, I could download them and try again. But it doesn't appear that's possible either.


author: Mike Rathwell
body: Short answer is "I dunno". You will be right but I've never expended the energy to look for 'em. Usually I just utter a few rather... pithy... words and then attach image files...

Would be interested if anyone else comes up with something on this so I can have a "better" answer for my user community.


Tags: cloud

confluence-cloud
How can I make sure all pages/changes are reviewed by some one else?
Asked by Oleg:

I'm trying to make sure the documentation is written in an understandable way. In order to do that, I need some kind of way to make sure that each page (or change) is reviewed by another person. How can I do that?

Important: I do not want to hide page until its get reviewed, the review process can happen after the page has been published.


Answers:
author: Michael Kuhl _Appfire_
body: Hi [@Oleg](/t5/user/viewprofilepage/user-id/687677) there are a number of apps that enable a page review process. Some are very sophisticated. You can see them on the Atlassian Marketplace [here](https://marketplace.atlassian.com/search?product=confluence&query=review).

Aside from using an app, you may want to adopt a standard where a reviewer [applies a "reviewed" label to the page](https://confluence.atlassian.com/confcloud/use-labels-to-organize-your-content-724764874.html). You can then setup a [content by label macro](https://confluence.atlassian.com/confcloud/content-by-label-macro-724765178.html) on a page to see the pages that are reviewed.


author: Joaquin Fern?ndez Morales
body: Hello avenza-oleg,

Maybe this plugin could be useful for you : [https://marketplace.atlassian.com/apps/1210734/avono-read-confirmations-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210734/avono-read-confirmations-for-confluence?hosting=server&tab=overview)

Regards, Joaquin


Tags: confluence-server

server
Page Tree - Adding
Asked by David Heinz:

This is probably a little basic but I'm just starting to use Confluence and would like to duplicate the following organizational structure and am unable to figure it out. I will be creating various departments which in turn will have documentation.

![Capture.JPG](/t5/image/serverpage/image-id/63138iCFC340DB7760854C/image-dimensions/71x181?v=v2 "Capture.JPG")


Answers:
author: Michael Kuhl _Appfire_
body: Hi [@David Heinz](/t5/user/viewprofilepage/user-id/3524525) - Check out this Atlassian article. It should get you sorted.

[Move, copy, and hide pages](https://confluence.atlassian.com/confcloud/move-copy-and-hide-pages-724764858.html)


Tags: cloud

confluence-cloud
Is it possible to show which users have recently created gliffy diagrams
Asked by Marco Brundel:

It is possible to see which users have recently created gliffy diagrams in confluence server


Answers:
author: Yevhen Rohovets
body: Hi

There is no separate filter for use Gliffy.  
However, you can watch the activity stream to see the creation or changes of diagrams, you can also place diagrams in a separate confluence space to monitor activity only in it


Tags: confluence-server

gliffy

server
Some usage problems, seek help
Asked by kevin:

1?When using Confluence Cloud to export documents in PDF format, how to solve the problem that Chinese in documents cannot be displayed?

2?What is the domain name provided after the purchase?

3?Why the trial's Confluence site is often slow to open?

4?When I import a Word document into Confluence, there is a problem that part of the title cannot be displayed.

5?How do you charge and how do I pay?

Looking forward to having your feedback, thank you!

Best regards,


Answers:
author: Nic Brough -Adaptavist-
body: 1. My understanding is that Atlassian have a couple of bugs filed and are working on them, but have no ETA
2. \<your choice\>.atlassian.net
3. It's usually network latency between your site and the servers that Confluence is running on
4. You'll need to give us more detail on that one
5. Atlassian charge monthly or annually, but the full answers are at <https://www.atlassian.com/software/confluence/pricing>
How to use the stakeholder communication template in confluence?
Asked by Nivedita:

How do we make use of 'Stakeholder Communication' template in Confluence?


Answers:
author: Diego
body: Hello there, Nivedita!  
I would like to understand a little more about what type of hardship are you facing while using the template. Are you facing some kind of error when the template is used or is it something else?

<br />

We have a page that might help you on the Stakeholder Communication creation part. Take a look here, Nivedita:
> * ++***[Stakeholder Communications Plan](https://www.atlassian.com/team-playbook/plays/stakeholder-communications-plan)***++

Let us know more about how we can help you, Nivedita!

comments: author: Nivedita
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) I do not face any hardship in using the template. I am new to confluence and am exploring all the available feature.

I would like to know what is the purpose of the template ? How and when does one make use of this?

Thanks :)


author: Diego
body: Hello, Nivedita!  
Good to hear that you are into learning Confluence ins and outs.   
The purpose of the template is to address situations such as the one described in the link shared earlier:
> * ++***[Stakeholder Communications](https://www.atlassian.com/team-playbook/plays/stakeholder-communications-plan)***++

The template can be used to list which stakeholders are *++part of the project++* , the methods used for ++*communication*++ and *++cadence++* of such communications.   
There is also a section for the team to list *++actions that still need to be finished++*.

Let us hear from you Nivedita!


Tags: confluence-cloud

new-to-confluence

stakeholder
BIG GANTT in Confluence
Asked by Gonzalo Fern?ndez Dur?n:

Hi everybody,

<br />

i?d like to know how to add a Big Gantt chart in a Confluence report. It s driving me crazy.

<br />

i tried adding file, URL and so on but unsuccessfully.

i wonder if it should work only adding an URL but i actually have something wrongly configured

Thanks in advance


Answers:
author: Anna-BigPicture
body: Hello [@Seshu Madhavi Puppala](/t5/user/viewprofilepage/user-id/3519976)

Please have a look at [our documentation on how to add the Gantt Gadget.](https://wiki.softwareplant.com/doc/all/other-features/gadgets/gantt)

Moreover, please note that the Gantt Gadget is in need as it mirrors what the Gantt module but is a read-only way.

In case of additional questions please let me know.

comments: author: Charbel Jarjour
body: Hello Anna, can I have an updated link on this subject.  

Thanks in advance!


author: Gonzalo Fern?ndez Dur?n
body: By the way: i can export the Big Gantt chart in the following formats: Excel, HTML, MProject.. by i am not be able to add to Confluence so far

comments: author: Seshu Madhavi Puppala
body: Hi [@Gonzalo Fern?ndez Dur?n](/t5/user/viewprofilepage/user-id/3524045) ,  

I'm trying to do the same thing i.e. add Big Gantt chart that has all my JIRA tasks linked to Confluence. Were you able to resolve this?


author: Gonzalo Fern?ndez Dur?n
body: Hi Kris,

thanks for your answer. I know that Confluence has its own Gantt chart but i am using another app. It is Big Gantt, is more complete and provide more project details. My target should be to add the Big Gantt chart in a Confluence report (now it is ok but with the chart would be icing on the cake, you know).

Let me share with you some Big Gantt documentation:

<https://wiki.softwareplant.com/display/DOCUMENTATION/About+BigGantt>

Thanks a lot


author: Kris G _Alacriz_
body: Hi [@Gonzalo Fern?ndez Dur?n](/t5/user/viewprofilepage/user-id/3524045) ,

There is no out of the box Big Gantt chart in Confluence unless you are using any app. Can you provide more details about the app or a link to the instructions you are using ?

FYI, Confluence only has a Gantt chart that can be created using the Chart macro out of the box. This link should help [https://confluence.atlassian.com/doc/chart-macro-163415075.html.](https://confluence.atlassian.com/doc/chart-macro-163415075.html.?)

Thanks,  
Kris

comments: author: Gonzalo Fern?ndez Dur?n
body: By the way: i can export the Big Gantt chart in the following formats: Excel, HTML, MProject.. by i am not be able to add to Confluence so far


Tags: jira
Using the same address to access two different tenants
Asked by Joakim Birath:

I have a user that needs to access two Confluence instances. TenantA uses Atlassian Access and SSO with AzureAD. TenantB uses normal confluence user accounts.

This user has a UPN that matches user@TenantB.com but has an email alias for user@tenantA.com.

User@tenantB.com is used to log in to TenantB as expected. Is it possible to use this email/UPN to log in to TenantA as well?

Is it possible to solve this problem without changing the UPN for the user?

(Using user@tenantA.com to log in to TenantA doesn't work since the user doesn't have this address as UPN)


Answers:
author: Nic Brough -Adaptavist-
body: You can use the same email address in multiple instances, it just has to be in the user directory.

However, this case seems more complex, and you've not explained what the UPN is (A friend works for the United Pallet Network here, a good source of cheap wood for us) or how you're using it?

comments: author: Joakim Birath
body: Sorry, I'm so used to the abbreviation that I forget that others might not know it. UPN = User Principal Name in Active Directory. It is the identifier used from Azure Active Directory.


author: Nic Brough -Adaptavist-
body: Ok, great. So is the login used in both Confluences?


author: Joakim Birath
body: I've invited the user to TenantA using the user@tenantB.com-address. I'm currently awaiting feedback from the user to see if it is working.

It would be password login as we can't use the TenantB-domain for SSO as that breaks their access to that instance.


author: Joakim Birath
body: Thanks, the user has confirmed that they can log in to both instances using the same adress.


Tags: cloud

confluence-cloud
Is there any way to automatically update the page?
Asked by Mimi Hanim:

In my confluence page, I have server patch date which will be done monthly. I'd like to make the date from confluence page to automatically updated when the server is being patched.


Answers:
author: Yevhen Rohovets
body: Hello  
It sounds as you need to integrate an independent server and page into confluence)

However, you can look at such solutions:  
1) Plugin for asset management, for example, <https://www.riada.se/>. However, if you do not need anything else, then this will be an expensive solution.  
2) Write a server-side script that updates the confluence page by logging in as a technical user who has access to this page only  
3) To do the task of updating the server in Jira, and to show in confluence the date of the task done. You can close the task in the Jira manually or with the help of a customized job in your CI/CD or server tools

comments: author: Mimi Hanim
body: for method no2 and 3, do I need to use macros to write the script? if yes, which macros should I use?


author: Yevhen Rohovets
body: Sorry, you need a script outside of Confluence, which would send this data to a page, for example, on Python, JS

For no3, maybe you can use some cron job in your Jenkins or something else


Tags: automation

confluence-server

server
Info Panel going to the bottom of Numbered List
Asked by Carlo:

Hi guys,

I'm trying to createt a how-to document with some small tips highlighted with Info Panel. However, I notice that creating an Info Panel inside a numbered list brings the info panel to the bottom of the Numbered List instead of appearing where the prompt is. This wasn't the case in the old Confluence.


Answers:
author: Carlo
body: This is a sanpshot of what's happening  

![info panel snap.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/63077iADD4374309E4A927/image-size/large?v=v2&px=999 "info panel snap.PNG")

comments: author: david chong
body: I'm facing the same issue.

trying to work around this by inserting an info panel using the toolbar just breaks the numbering sequence


Tags: cloud

confluence-cloud
Markdown, why is this not implemented?
Asked by Shane Holloman:

Our company doesn't have a server version of Confluence.

We, like most people on Github, have a lot of docs written in markdown because we have readme's.

Is this in the works or never going to happen?

Writing, importing, cutting and pasting Markdown should be a most basic of functions, no?

happy to get a beatdown on my first post here


Answers:
author: Yevhen Rohovets
body: Hello. Shane

There will be no beatdown, you are right that this functionality would be very useful, but it is not)

When we migrated from MediaWiki to Confluence, we had to write a heavy script that implemented this, we spent 2 weeks, and the result was still with errors

Unfortunately, so far I have not seen a tendency for Atlassian to implement this function.
reply on Confluence comments temporarily unavailable
Asked by Dmitri Krupnov:

I've noticed this bug where sometimes, after somebody creates a new comment in a Confluence doc and I go into the doc to reply to the comment, I am unable to reply to it. I can't type into the reply box and pressing the reply button does nothing. You can see an example here: <https://screencast.com/t/M1lTIcoCwSG>


Answers:
author: Shannon S
body: Hello Dmitri,

Thank you for contacting us about this.

Could you tell me, is it when you try to reply to comments that you were notified about by email?

There's currently a bug where this is affecting users who followed a link to the page from their email:

* [CONFCLOUD-67079](https://jira.atlassian.com/browse/CONFCLOUD-67079) *Editor is broken when using "Reply" from email*

If you were to remove the **replyToComment** parameter from your email and reload the page, you should be able to make a comment. If this is the issue you are running into, can you please try that?

Regards,

Shannon


Tags: cloud

confluence-cloud
Do you know where I could find a Confluence developer who could write a plug-in?
Asked by Confluence Admin:

I'm looking for someone to create an extractor plugin for Google Docs to allow us to hook into the mechanism which Confluence populates its search index to add information from Google Sheets to the index.


Answers:
author: Yevhen Rohovets
body: Hello  
You can find an Atlassian partner who develops plugins on this site.

There are convenient filtering and partner contacts.

[https://partnerdirectory.atlassian.com/?_ga=2.262854664.509540018.1565590976-341265845.1563786328\&_gac=1.23726024.1563884500.CjwKCAjw4NrpBRBsEiwAUcLcDBvUsYE9XHn47TN7a_GjGve9-02zURMMpBQHHg04vF5QGI-i2m3dohoC9h0QAvD_BwE\&lang=en-us](https://partnerdirectory.atlassian.com/?_ga=2.262854664.509540018.1565590976-341265845.1563786328&_gac=1.23726024.1563884500.CjwKCAjw4NrpBRBsEiwAUcLcDBvUsYE9XHn47TN7a_GjGve9-02zURMMpBQHHg04vF5QGI-i2m3dohoC9h0QAvD_BwE&lang=en-us)

comments: author: Confluence Admin
body: Thank you. Your filters found better result than when I tried myself.


Tags: cloud

confluence-cloud
How can I best structure my knowledge base on confluence?
Asked by Ishan Jayasuriya:

Over the years our confluence knowledge base has increased drastically and most of my team mates find it difficult to find certain pages.

I have created a 'quick links' section by looking in to the view count of frequently visited pages.

What other options do I have to improve the structure of my knowledge base so that people can access pages without taking too long?

One of the options I was thinking is to create a page similar to a sitemap.

Cheers!

Ishan


Answers:
author: Daniel Fietta
body: Hi [@Ishan Jayasuriya](/t5/user/viewprofilepage/user-id/3523662)

If you are using the on-prem version, we also have an add-on to create and adjust the top navigation menus. This can help you to create a completely structured adjusted top navigation menu for each of your Confluence user groups.

Check it out: [STAGIL Navigation for Confluence](https://marketplace.atlassian.com/apps/1218995/stagil-navigation-for-confluence?hosting=server&tab=overview)

Best,  
Daniel  
[STAGIL](https://www.stagil.com/)

comments: author: Ishan Jayasuriya
body: Thanks [@Daniel Fietta](/t5/user/viewprofilepage/user-id/1163704)


author: Ollie Guan
body: Hi [@Ishan Jayasuriya](/t5/user/viewprofilepage/user-id/3523662) ,

The following plugins may help you make page navigation easier to use.

[Refined - Structure and Theme Confluence](https://marketplace.atlassian.com/apps/15231/refined-structure-and-theme-confluence)

[SubSpace Navigation for Confluence](https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence)

[Refined Spaces for Confluence Cloud](https://marketplace.atlassian.com/apps/1216056/refined-spaces-for-confluence-cloud)

comments: author: Ishan Jayasuriya
body: Thanks [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)


author: Darshanaa _ServiceRocket_
body: Hi [@Ishan Jayasuriya](/t5/user/viewprofilepage/user-id/3523662) ,

Have you tried [Space Manager for Confluence](https://marketplace.atlassian.com/apps/1223906?tab=overview&hosting=cloud)?

It helps to give you a visual view of your entire space(s) and you're able to clearly see which document relates to what project.

I can't wait to hear your thoughts on the app. Please feel free to leave any questions/feedback here.

Thanks \& have a great day! :)
How can I use the Pivot Table macro in Confluence to count empty cells as 0?
Asked by Karen Knight:

I am trying to create a chart using a pivot table and am having trouble getting the Pivot Table macro to count empty cells as 0 instead of 1. Is this possible?


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi Karen,

If you use the Table Filter and Charts app for building a chart and a pivot table, you need to filter not empty rows with the help of the Table Filter macro and then count the number of rows with the help of the Pivot Table macro.


Tags: cloud

confluence-cloud
Space permissions issue
Asked by Samir:

Hello,

I'm trying to grant access to a single person to a restricted space (read only) but despite the permissions, he has a "Page not found" when he tries to access to the space.

I have tried to grant him access to the root and specific pages but it does the same.

Any idea ?

Thank you!


Answers:
author: Thomas Schlegel
body: [@Samir](/t5/user/viewprofilepage/user-id/3523365) ,

how did you grant the space permissions? In the space administration?

I think, you have set page restrictions instead of the space permission, you mentioned you granted access to specific pages and that's not possible. You can only restrict pages.

Check the space permissions in the space admin screens.


Tags: confluence-server

server
How to export tasks into a PDF?
Asked by Jenn:

How do I export tasks into a PDF?


Answers:
author: Shannon S
body: Hello Jenn,

Welcome to Atlassian Community. It's nice to have you.

You can [export pages to PDF](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html#ExportContenttoWord,PDF,HTMLandXML-ExportsinglepagestoWordorPDF) in Confluence, and it will include any tasks on the page. If you'd like, you can also display your tasks using the [Task Report Macro](https://confluence.atlassian.com/confcloud/task-report-macro-724765319.html), and this will also export to PDF.

Let me know if you have any questions or trouble with this.

Regards,

Shannon


Tags: confluence-cloud