youngmon/atlassian-qna huggingface dataset:
Can't attach file from Google Drive on Trello Android App
Asked by Antonio Mart?nez Requena:

Hello,

For a few days in the Android application does not appear the option to attach a file from Google Drive. It has disappeared. However via web through the PC it does appear and previously it did. Does anyone know what the reason is?


Answers:
author: Dan Lew
body: Unfortunately, Trello Android removed the Drive option because Google deprecated their support for the functionality.

There are still ways to attach from Drive:

* Select "file" and then use the left drawer in the file picker to select "Drive".
* Go into Drive and share the file directly to Trello.
* Go into Drive and create a link, then attach that to a Trello card.

I hope these work well enough going forward!

comments: author: Daniel Almeida
body: so is it not possible anymore to attach a folder to card from a andoird?! really? :(


Tags: google-drive
Dragging Pinterest Pins are not creating covers
Asked by Jessie Wyman:

I'm trying to 'drag' Pinterst pins into trello as cards and have them automatically create card covers. It worked for my first board (still new to Trello) but now it only shows the link in the card for any new boards/cards. I'm not sure why it worked before and not now?

Help!


Answers:
author: Garrett
body: Sorry to hear about that [@Jessie Wyman](/t5/user/viewprofilepage/user-id/3552198)

Our team has this drag n' drop issue on their radar, and are currently working on a fix for that.

I don't have an ETA on when the fix will be out for this, but as soon as one is ready, we'll deploy it. Thanks for your patience in the meantime!
Can I see who deleted comments?
Asked by Timo Abel:

Hi folk, as you all know there is an option in every card that allows to see the details whos added other members or made changes. BUT how do I see if someone deleted comments? Thanks

Timo


Answers:
author: elenushhh
body: Hello,

As far as I know, deleted comments cannot be restored, so this implies that comments are not stored after a deletion and possible the comment doesn't leave any data in the database.

In order to retrieve comments and historic data, you will need to retrieve database backups.

comments: author: Timo Abel
body: Hi, thanks for your respond. It's not about restoring the comments. It's more about the tracking just to make sure nobody could delete comments without somebody noticing. Everything is beeing tracked like moving cards or deleting an attachment...


author: elenushhh
body: [@Timo Abel](/t5/user/viewprofilepage/user-id/3552182)

If you don't want comments to be deleted by anyone, I suggest you to edit the permission scheme and give access just for few users.


author: elenushhh
body: Another thing you can do is to create a notification for deleted comments on a specific task.

But this needs to be set manually for each issue... But may exist something automatically ( which I don't know ..yet),

This is the view of my Notification helper, maybe in for Trello looks different.

![Notification helper - Ninja Coders.png](https://community.atlassian.com/t5/image/serverpage/image-id/65812iE5C9575732BFE7E2/image-size/large?v=v2&px=999 "Notification helper - Ninja Coders.png")


Tags: comment

delete
Edit Trello due date field
Asked by Justin Ho:

I cannot seem to change the due date field on a trello card. It keeps on reverting to some default. Very frustrating ..

see below in terms of screen shot of what is occurring

![Screen Shot 2019-09-09 at 12.01.28 pm.png](/t5/image/serverpage/image-id/65485i26AB8D320CE87A80/image-size/large?v=v2&px=999 "Screen Shot 2019-09-09 at 12.01.28 pm.png")


Answers:
author: Garrett
body: Hey [@Justin Ho](/t5/user/viewprofilepage/user-id/3551418)

Do you currently have any Power-Ups or extensions enabled that would affect your due dates specifically, such as Butler or Planyway?

Also, is this only occurring on a specific board, or across all of them?

comments: author: Justin Ho
body: We have only 1 power up enabled: BigPicture Trello. Wow you are right if we remove the power up the date issue resolves itself. Very strange as BigPicture is owned by Atlasssian.

Now we are having issues with BigPicture as we are using the free evaluation version. I suspect it must due to end of evaluation period but I do not remember this detail when getting this powerup.


author: Garrett
body: Sorry for the confusion, Justin, but BigPicture is not owned or developed by Atlassian. That's owned by [SoftwarePlant](https://softwareplant.com/)

I'd recommend either checking our their documentation here: <https://wiki.softwareplant.com/display/DOCUMENTATION/About+BigPicture+Trello> or reaching out to their support team, as I'm sure they'd be glad to discuss your evaluation period.

I hope that helps!
Search function not working?
Asked by JernejV:

Hi!

I'm trying to get search function to work properly - am I missing some settings or why it seems it's not working?

This account is all new but I know how searching should work, been using Trello for quite some time now.

Thanks for your help!

J.

![image.png](/t5/image/serverpage/image-id/65557iF5B02ED3E5619305/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Blair at Atlassian
body: Hi team,

Thanks so much for your engagement. Trello has been working on search -- newly created cards should now be searchable by the card title within less than a minute.

If you're still experiencing issues with search, let me know!


author: Mike Franks
body: I'm having the same issue. Really messing things up.


author: Shilpa N
body: Yes.I am seeing this issue randomly since two days.Not sure who to contact as well.

comments: author: JernejV
body: The funny fact here: it's working OK in my other Trello account, just checked it.


author: Shilpa N
body: It is random.If you check in a few hours it may work.But hopefully it should not fail tomorrow. This is seen since two days


author: Tara
body: i have noticed this in NEW cards only. The older indexed cards are showing up fine but new cards just don't get picked up by the API.


Tags: search
Trello paste link auto title and cover image fetch no longer working?
Asked by akay64x2:

Just a week or so ago when I would paste a link into Trello I would get this result

![Annotation 2019-09-07 171825.png](/t5/image/serverpage/image-id/65448i45027C1E4864F119/image-dimensions/421x298?v=v2 "Annotation 2019-09-07 171825.png")

Now for some reason it seem's this functionality has vanished

![Annotation 2019-09-07 172007.png](/t5/image/serverpage/image-id/65449iAEF1484AAA57C661/image-dimensions/442x270?v=v2 "Annotation 2019-09-07 172007.png")

Does anyone know how to get it to work again? Or Trello team has removed this awesome feature :( ?  

Identical issue: <https://community.atlassian.com/t5/Trello-questions/Drag-and-drop-Youtube-links-no-longer-embed-description-and/qaq-p/1171034>


Answers:
author: Blair at Atlassian
body: Hi,

This is a bug we have identified and are working to solve. I'm sorry for your experience with this! Thanks so much for hanging in there with us as we get this fixed up!

comments: author: Wim Lasoen
body: And nothing really happens....


author: Wim Lasoen
body: And still nothing happens...


author: Sean G
body: Seriously, this is a really bad look dudes. Why would anyone want to make a serious time (and money) investment in a product when you send the message that core features might break at any moment and take years to be "fixed" ? Especially one that has such a visual impact that makes your product look unfinished, abandoned or in perpetual beta?

I see stuff like that from various services or apps quite often, and I actively avoid giving said companies my business. I can see I'm not alone on this either.


author: Wim Lasoen
body: They just don't care.


author: Wim Lasoen
body: November 2020... still no solution... no words for this. Goodbye Trello.


author: Sean G
body: Is this bug still being worked on?
Does anyone have an example of using the rest api from a powerup?
Asked by Pete Williams:

The powerup api gives access to the rest api to help with authorisation, but I've not found any examples of accessing the rest of the rest api from a powerup. Is it a question of just using fetch, or is there some other means I should be using?


Answers:
author: Shilpa N
body: The examples at <https://developers.trello.com/docs/your-first-power-up> are helpful with code.

ex: the Card Snooze power up - <https://glitch.com/edit/#!/trellocardsnooze?path=routes.js:1:0>


Tags: power-up

rest
powerup client.isAuthorized() is still returning true after powerup access has been revoked
Asked by Pete Williams:

I testing authorisation capabilities for my powerup but have run into difficulties. Having got my powerup authorised for my test user I now want to change the authorisation scope. To do this, I've revoked access to my powerup from my test users settings panel, changed the scope for authorisation and rerun the authorisation setup as suggested in the documentation. The trouble is the powerup api gives every indication that the powerup is already authorised, and as a consequence any attempt to reauthorise does nothing.

Does anyone have advice as to how to solve this problem?


Answers:
author: bentley
body: I'd also recommend checking out the Trello Developers Community: <https://community.developer.atlassian.com/c/trello>. This is a great place to ask developer-related questions for Trello.


author: bentley
body: [@Pete Williams](/t5/user/viewprofilepage/user-id/3550918) Which method of authorization are you using?

It sounds like you might be using the REST API Client as documented here: <https://developers.trello.com/reference#rest-api-client>. If so, you'll want to use \`client.clearToken()\` to remove the token that you have stored. Documentation for \`client.clearToken()\` here: <https://developers.trello.com/reference#client-cleartoken>.

One thing that the REST API Client doesn't do is regularly ensure that the token that you have stored is still a valid, working token. As you've run into, it is possible for it to hold onto an invalid token for you.


Tags: power-up
Linking Cards in Google Docs ?
Asked by Jack Downey:

Hello, does anyone know of a way to convert trello links in Google Docs into titles of the cards the way trello does automatically?

I find myself referencing trello cards a lot in Google Docs (or as comments in Docs) and it would create if the reader could see the name of the card rather than the link without me having to create a hyperlink.


Answers:
author: Garrett
body: Hi [@Jack Downey](/t5/user/viewprofilepage/user-id/3550650)

I'm afraid that there won't be a way to do this automatically. In order for Google to display the card name like that, Docs would require an integration that can access your Trello card data and return their names when a link is added.

I'd honestly recommend reaching out to Google's team about that kind of integration, and in the meantime, I'll share this suggestion with our team as well!


Tags: google-docs
Search lables or words for all Boards
Asked by Brian Prosserman:

Hi,  
I am quite shocked that after learning to use your software that there does not exist a global search for all boards.

Also, in the same light, discovered that there does not exist the option to create global labels for all boards.  

For me use, this is a vital fundemental feature that is missing.

Do you have a workaround to search for labels for all boards at once?

The very best,  
-BrianP


Answers:
author: Tag
body: label:labelname

(When using the same labelname over workspaces/boards, all will be found by this search method.)


author: Inactive Stephen
body: Hi [@Brian Prosserman](/t5/user/viewprofilepage/user-id/3550827)

Can I confirm if you're looking to assign labels to issues and then search for them globally - or search for all boards with a "label" attached to them?

In the first instance, you can use issue search:

* Apply labels to your issue set
* On the navigation bar, choose Issues \> Search for issues
* Search for issues with your label (eg. labels = XXX)

In the second instance, you can't add a label to a board - but you could put a common denominator into the board's name and search using that - for example:

* Have all boards for Team A include "Team A" in the board name
* On the navigation bar choose Boards \> View all boards
* In this page there is a search box for "Find a Board"

Let us know if either of these solve your issue :)

Ste

comments: author: Brian Prosserman
body: Hi Ste,

Thank-you for your response and support!

When you say "..On the navigation bar, choose Issues \> Search for issues.. or "..On the navigation bar choose Boards \> View all boards..", I am going to the navigation bar where the search box and hour glass are and inputting the informtion.

I am not clear what an issue set is but I am adding the labels to the cards.

When I type in "label:green", only three of the six green lable records are listed.

So your recommendation works but for some reason it is not picking up all the cards.

Not sure how to why not all the cards are not listed.

Maybe you have a troubleshooting idea?

The best,

-BrianP
How to - manage and track to do's, from different Customers(Lists in Trello)
Asked by Steve O:

I have 3 customers, A, B, C. Each Customer(a List) has a number of to do's that I am tracking. I want to keep those to do's in each Customer, so that I can keep track of what is being done relative to that Customer. But I also want to be able to put these to do's into my daily To Do List, so that I can pick which ones I want to work on each day. Then as they are completed, they should be reflected as complete in the relative Customer List.

Is this possible, if so how? Does it require Unito or another subscription powerup?

Or is there a better way to track this?

thanks for your help!


Answers:
author: Aaron Jensen
body: Hi Steve,

This is exactly the use-case for our Power-Up, [Hello Epics](https://helloepics.com/). It's a subscription Power-Up, but a really powerful one, if I do say so myself. With it, you can create a card for each customer and then track as many To-Dos as you want as "child cards" of the customer. Those cards can be in any list (or even any board) that you like.

If you send me your Trello ID, I can add you to this example board.

Here's what a board setup could look like:

![CleanShot 2019-09-07 at 08.30.17@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/65450iB21DF13AECC9E62D/image-dimensions/551x351?v=v2 "CleanShot 2019-09-07 at 08.30.17@2x.png")

You can then see the child tasks of each parent card on the parent itself:

![companydnd.gif](https://community.atlassian.com/t5/image/serverpage/image-id/65451iD150E0B042B79894/image-dimensions/517x607?v=v2 "companydnd.gif")
IE Unsupported Outlook365 Connecting to Trello
Asked by Michael Smith:

Trying to log into the Trello Outlook Plugin I get redirected to the IE is Unsupported message, none of the alternate links will connect - default browser is Chrome and Edge installed.


Answers:
author: Garrett
body: Hey [@Michael Smith](/t5/user/viewprofilepage/user-id/3549870)

Sorry for the trouble this is causing.

We are currently looking into this further. As a workaround for now, can you try logging into the Trello add-in on Outlook on the web. Then, if you use the add-in in Outlook desktop, you should be logged in already.

I hope that helps!
How can I sync all the boards at the same time with my email and calendar - not one at a time?
Asked by Arundeep S. Pradhan:

We have several boards with several cards and different members. I would like to synch all the boards (actions, due dates etc.) with email and calendar for my actions and due dates only, and do it for all the boards at the same time, not one board at a time each for email and calendar.


Answers:
author: Garrett
body: Hey [@Arundeep S. Pradhan](/t5/user/viewprofilepage/user-id/3549488)

Currently, there isn't a global calendar view within Trello, but I will pass along your request for this feature to the team.  

For now, you could use the [Planyway Power-Up](https://info.trello.com/power-ups/planyway-calendar) to view due dates from other boards on an individual board's calendar, or you can add each of your boards' iCal feeds to Google Calendar, or another app which subscribes to iCal feeds: [Using Trello with Google Calendar](http://help.trello.com/article/829-using-trello-with-google-calendar).  

To make that process a little bit simpler, there's also a calendar connector Power-Up from Cronofy that can help you connect multiple Trello boards to your preferred calendar app: <https://info.trello.com/power-ups/cronofy>
Why can't I include a page from another space with the Include Page Macro?
Asked by McLovin:

I'm working with two spaces and I'm an admin on both. I want to include a page from one space in the other space using the Include Page macro but it won't render.

* The space with the page I want to include is called 'IOP' (this is the space key)
* I want to include a page from IOP on a page in a space called 'PPS' (the space key)
* The page I want to include in the other space is called 'The 7Ps Cycle'
* I've added an Include Page macro to a page in the PPS space and specified the following:  

  IOP: The 7Ps Cycle

The macro will not render the page and gives this error: **"Unable to render {include}. The included page could not be found."**

I believe I'm following the Confluence documentation exactly which for this macro says:

"If the page or blog post is located in another space, add the space key and a colon in front of the page name. For example, `DOC:My page name`. The space key is case sensitive."

Why won't this render?

Thanks!


Answers:
author: McLovin
body: It turns out it was user error. It works if there are no spaces before or after the colon:

IOP:The 7Ps Cycle \<- this works


author: Carla Ann Rowland
body: I did a test in my server instances:

I used the include macro and let the macro grab the page via character recognition.

The page loaded.

If I type it in as you did it has to match exactly but there might be some factors imposed by the browser you are using.

comments: author: McLovin
body: Thank you, Carla. I actually figured out that it was user error. See my answer below.


Tags: confluence-server

include

macro

server
Confluence Refused Connection to JSM after CONFSERVER-67940 fix
Asked by Peter Yeung:

After applying the mitigation script fix, that was provided by Atlassian, to patch our instance of Confluence 7.4.8 we have ran into an issue with serving up articles through our Customer Portal in Jira Service Desk and via the Agent View.

Customers and agents are able to search and find articles but cannot view them. The remotepageview frame displays that our Confluence instance has refused the connection. Using the inspector tool, I can see that remoteviewpage link is returning a 404 response but the article being viewed does exist.

Both of our JSD and Confluence instances use CAS Auth to authenticate users.

Has anyone else run into this issue who uses CAS authentication on their Confluence instance?

Article detailing the vulnerability: <https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html>


Answers:
author: Peter Yeung
body: Turns out the remotepageview plugin was somehow disabled in our instance. Works fine now with it enabled back....


Tags: cas

confluence-server

server
Gallery Macro
Asked by Anita Pinto:

Hi

Is there a way to tweak the gallery macro to include the file name?

Any assistance would be greatly appreciated. Thanks

Regards

Anita


Answers:
author: Kishan Sharma
body: Hi [@Anita Pinto](/t5/user/viewprofilepage/user-id/3986476) You can't add the filename, but you can add captions to the attached images. In Gallery Macro, the captions below the images will be drawn from the comments on the attachments. Refer [this link](https://confluence.atlassian.com/doc/display-files-and-images-245827130.html) to know how to add a comment to the uploaded image.

comments: author: Anita Pinto
body: Hi Kishan

Thanks for your prompt response and the tip re adding captions, which is helpful.

Unfortunately, this will not help, the scenario is I want to upload the staff photos (200 images) alphabetically on a Confluence (Server) page in the attachments. Each photo has the staff name as file name.

I want to use the gallery option to populate the page with staff photos and their names.

If you think of an alternate solution let me know.

Thanks once again for your quick response.

Regards

Anita


author: Kishan Sharma
body: If you are familiar with REST APIs, you can write a script to add a comment same as your filename to every photo that you are uploading and then the captions will be shown in your Gallery macro on every photo as per the comments attached. Refer [this link](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#upload-an-attachment) for example of uploading attachment via rest api and adding a comment to it at the same time.


author: Anita Pinto
body: Thanks Kishan, it's good to know there is a way to do this and something new for me to research \& learn. Thanks once again. Have a good weekend.


author: Kishan Sharma
body: You are welcome Anita. Please accept the answer if your query is resolved, it will help other community members to find answers to similar question. Happy weekend!


author: Anita Pinto
body: Thanks Kishan


Tags: confluence-server

server