youngmon/atlassian-qna huggingface dataset:
Does the Subscribe work item in Jira Align send email when children are updated?
Asked by praveena surapaneni:

I would like to know whenever a feature is added to an Epic. If I subscribe to an Epic, will it send me an email, whenever somebody adds or removes a feature to the Epic I am subscribed to?


Answers:
author: Edvaldo Lima
body: Hi [@praveena surapaneni](/t5/user/viewprofilepage/user-id/5024728)

At the moment receiving notification when a Feature is added/deleted from Jira Align Epic is not available in Jira Align, however, if you believe this is a must-have for your company, you can create a Product suggestion ticket following the steps below:

1. Access [https://support.atlassian.com/contact/#/](https://support.atlassian.com/contact/#/%C2%A0)
2. Select "Product Suggestions"
3. Click on "Go to product suggestions"
4. Next, Click on the Create button
5. Fill in the required fields

Once the above steps are complete a new Product suggestion ticket will be created and we'd recommend adding yourself as a watcher and voting for it to raise the visibility of the suggestion to the JA Product Management team.  

Should you have any further doubts or concerns, feel free to raise a Jira Align support ticket and we'll assist you!


Tags: cloud
Where is the permission for Discussions on items on a Kanban Board?
Asked by Lyle Rosdahl:

I have users who are getting "You Need More Access To View This Page" when clicking the Discussions link from an item on a Kanban Board. They are admins of the board and all have the same system permissions, but only the user who created the item and added a comment in the Discussion can view that window. I've looked through all the permissions and don't see anything that would indicate that this should be happening. The users are able to view Discussions on items in other Kanban Boards, which leads me to believe this is a bug. But I wanted to see if I was just missing a permission somewhere before I opened a ticket with Atlassian.

![discussions.png](https://community.atlassian.com/t5/image/serverpage/image-id/297813i94616CD6398C6368/image-size/large?v=v2&px=999 "discussions.png")


Answers:
author: Jamie Giantonio
body: [@Lyle Rosdahl](/t5/user/viewprofilepage/user-id/4817270) - I've never seen this error and could not recreate it myself. Is this still happening? if it is, I think you are correct and you may want to open a support ticket.

comments: author: Lyle Rosdahl
body: Hi, [@Jamie Giantonio](/t5/user/viewprofilepage/user-id/4386832).

It appears that Align allows users to select a Solution team for Primary Program on a Kanban board card. When I changed it to a Program team, it fixed the issue. Odd. If it happens again, I'll open a bug ticket.

Thank you for the response!
Setting to default filter view sharing to "Project" level?
Asked by Sjoquist, Carl:

We have a request from our users to allow them to set their default filter share setting to a particular project. As we know, the current system configuration allows the default to be set to either private or public ("My Organization"). Can you please allow users to designate project(s) as their default filter share setting?

Thanks

Carl


Answers:
author: Jamie Giantonio
body: [@Sjoquist, Carl](/t5/user/viewprofilepage/user-id/4832900) With new navigation, starring a specific page with a filter applied, will save that page/filter for easy access. See this page for more information: <https://help.jiraalign.com/hc/en-us/articles/17159299661972-Use-the-homepage#starred>
Which product to use
Asked by Haim Yessouroun:

Hi everyone, my name is Haim and I'm starting a software company.

My problem here is that I'm not a project manager and there are many products available to manage projects.

I see that Jira is commonly used in software projects so I would like to know based on the community's experience how would you structure a startup using Jira's products. What I have found is that there is **Jira Software, Work management and product discovery**. Plus of course confluence. I'm also following the lean startup methodology, build-measure-learn feedback loop.

Any help would be great. Thanks a lot in advance!

PS: I'm in the validation stage of my company .


Answers:
author: Craig Nodwell
body: Hi [@Haim Yessouroun](/t5/user/viewprofilepage/user-id/5387839) welcome to the community.  
Jira software to track your issues(change) it integrates well into version control and build/deployment systems to enrich that feedback loop.  
Confluence for publishing and collaboration of those efforts as well as building a knowledge base of things learned.  
Service Management for all your ITSM and production support.

I've done plenty of implementations over the years and it is my experience that each and every organization works in a different way. The Atlassian tool stack gives you that flexibility like no other tool stack out there.


author: James Webber
body: My main piece of advice is Jira Align is really targeted for large mature organisations running scaled agile. As your company is new then Jira Align is not the tool for you. I think I perhaps start with Jira and perhaps confluence you can always add tools if you need them.


Tags: confluence

jira-software-development

jira-work-management
get FIXED DATE MILESTONES for epic using api
Asked by manish a:

Is there a way to get the fixed date miletones for an epic using api


Answers:
author: KTech22
body: Thanks for raising this out, I am researching an automated way to update fixed date milestones for Epic using API. It seems to me that the current API structure does not support for all fields under Epic items.

Hope someone from Atlassian could look into it and provide a timeline on API update.
want option to duplicate checklist
Asked by manish a:

We use checklists for signing off different phases of the epics and want to create a checklist template which we can use for every epic instead of manually creating one every time.

The current jira align i think does not support. can someone suggest how can i raise an enhancement request. thanks.


Answers:
author: Jamie Giantonio
body: [@manish a](/t5/user/viewprofilepage/user-id/4541675) you can find information on how to submit / follow suggestions here: <https://community.atlassian.com/t5/Jira-Align-articles/New-steps-for-sharing-Jira-Align-product-suggestions/ba-p/2484888>


author: manish a
body: attached screenshot. ![Picture 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/300051iD8367AA985CAA812/image-size/large?v=v2&px=999 "Picture 1.png")


author: manish a
body: ![Picture 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/300049i5BC478E68305DC88/image-size/large?v=v2&px=999 "Picture 1.png")


author: manish a
body: Thanks. I tried. however I am not able to find jira align in the list of projects.

comments: author: Jamie Giantonio
body: [@manish a](/t5/user/viewprofilepage/user-id/4541675) see this section from the link above <https://community.atlassian.com/t5/Jira-Align-articles/New-steps-for-sharing-Jira-Align-product-suggestions/ba-p/2484888>:

Submitting a new suggestion {#toc-hId--407795883}
-------------------------------------------------

Not finding your request in JAC? No problem, simply [contact support](https://support.atlassian.com/contact/#/) to submit your new suggestion. From the support contact form select:

* What can we help you with? ? ***Technical issues and bugs***

* Which product is this for? ? ***Jira Align***

* What type of technical request do you have? ? ***I have a question for the technical support team***

* Fill out the rest of the form with your details and request.

Our dedicated team of support engineers will carefully evaluate and work with you to add your request to JAC. Your support ticket will be resolved and you will be provided with a link where you can track your JAC's progress.
epics=>time/skills want sprints instead of dates
Asked by manish a:

hi.

in jira align, under epics i have time/skills. here i have following

Portfolio Ask

|-----------------------------------------------------|
| Start / Initiation Required Field Target Completion |

for these instead of date i want to fill sprints.


Answers:
author: Jamie Giantonio
body: [@manish a](/t5/user/viewprofilepage/user-id/4541675) those are date fields for the fixed date milestones and can not align directly to sprints. I would recommend you align those dates to the end of the sprint that you would like to use.
Jira Align & Time Tracking (Tempo)
Asked by Lyle Rosdahl:

I'm hoping to get a little more information about Time Tracking in Jira Align. We have on-premises versions of both Jira Data Center (with Tempo) and Jira Align. I understand the [majority of the features have been removed](https://help.jiraalign.com/hc/en-us/articles/12349304926740-Upcoming-removal-of-Time-Tracking-functionality). I'm also aware that Tempo (or time tracking) is synced from Jira at the Sub-Task (Task in Align) level. Finally, I know that there is Identification and Work Codes, that I believe you can link to Epics and Stories. While there is [documentation about how to create/edit these codes](https://help.jiraalign.com/hc/en-us/articles/15063661255188-Configure-identification-and-work-codes), there seems to be nothing about how that functionality works.

I'm wondering if anyone can point me in the right direction for more information/documentation about a) time tracking and how it's used other than being tracked in Align Tasks (e.g., reporting) and b) how Identification/Work Codes are used/their purpose in finance rollup. Really anything regarding time tracking in Align would be welcome.

Thank you!


Answers:
author: Tim Keyes
body: Hi [@Lyle Rosdahl](/t5/user/viewprofilepage/user-id/4817270)  

I hope all is well! You are correct about Jira Align removing most of the legacy Time Tracking functionality.  

Have you seen these two links about the integration with Tempo?  

<https://community.atlassian.com/t5/Jira-Align-articles/New-Jira-Align-integration-with-Tempo-Timesheets/ba-p/2157073>  

<https://help.tempo.io/cloud/en/tempo-timesheets/setting-up-and-configuring-tempo-timesheets/tempo-and-jira-align-integration/frequently-asked-questions-for-jira-align-and-timesheets-by-tempo.html>  

Please let us know if those help?  

Cheers!

comments: author: Tim Keyes
body: Regarding work codes: <https://help.jiraalign.com/hc/en-us/articles/360005295033-Release-Notes-for-10-21>  

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/297239i147FA66B90892389/image-size/large?v=v2&px=999 "image.png")


author: Lyle Rosdahl
body: Hi, [@Tim Keyes](/t5/user/viewprofilepage/user-id/3033263)

Thank you for the responses. I did see those two links above about Tempo. I'm not entirely sure how much of that is Cloud-based functionality, though I had watched the video, which led me in the right direction to see time tracking being synced on Sub-tasks/Tasks.

Understood that the Work Codes are values that allow you to designate work items as being part of an external financial system. If I'm understanding correctly, it doesn't really have anything to do with time tracking as I originally thought.

Thank you again for the responses.
Requirements and Test Management in Jira Align
Asked by Dewangi Jadeja:

Like Jira, does Jira Align have Requirements and Test Management tree-structured create/view capability?


Answers:
author: Ahmet Kilic _catworkx
body: Hi [@Dewangi Jadeja](/t5/user/viewprofilepage/user-id/5383288),

I read two inputs of you, one in summary and one the answer to Craig. And I want to be sure that I got you correctly. That's why I offer two possible ways:

**Regarding Enterprise agile product planing:**

**This aspect covers Program and Portfolio Management.**

Jira Align is powerful with drill down - work structure visualisation. But we have to clarify the purpose. I mean, connecting strategy to execution. For the work items you may drill down Portfolio Epic \> Feature \> Story

Please check out the famous feature Work tree below

<https://help.jiraalign.com/hc/en-us/articles/115004866127-Work-tree-strategy-view->

**Regarding Test Management:**

**It is more relevant for QA Manger and Team** **Management.**

Built in quality is related to DevOps and all implementation regarding is happening at Team level.

You would need to manage Test, Test Plan, Test Set, Test Execution, Sub-Test Execution and Precondition. Besides you want to organise all test stuff in repositories to prepare maybe regression, unit test etc.

![Screenshot 2023-12-18 at 09.53.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/297166iD33DB7609D4B4BAB/image-size/large?v=v2&px=999 "Screenshot 2023-12-18 at 09.53.38.png")

If you need sth in this direction, I recommend to use Xray Marketplace App see below.

[https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=overview)

Any further question to implement one of solution, you can find a dedicated teams at catworkx GmbH.

I hope, it helps.

Best,

Ahmet Kilic

Enterprise Agility Consultant at catworkx


author: Craig Nodwell
body: Hi [@Dewangi Jadeja](/t5/user/viewprofilepage/user-id/5383288) welcome to the community. Jira Align is for business planning and tracking at a higher level. It captures higher level issue types like Epics and allows for planning across teams and initiatives. You can see children of these within Align, however I doubt you would want to create these types of issues within align and leave the creation and management of those issue types within Jira itself.

comments: author: Dewangi Jadeja
body: Thank you so much @ [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516)

Our need right now is to maintain a hybrid framework of both waterfall and agile. There are epics, features and user stories for certain initiatives ans oppose to other projects with functional requirements more like BRD's (Business Requirements Documents) having a tree like structure. We are looking for a tool that can meet both needs.   

Hope this provides more insights into my question, please share any further thoughts you may have. Thank you!


Tags: cloud
export epic planning data
Asked by manish a:

For the epic there is a link called "epic planning" . it shows me a nice burn down. 2 questions

1. can i download this data in an excel form.

2. can i get this data at a team level.


Answers:
author: Allan Maxwell
body: Do you have Enterprise Insights or Atlassian Analytics? It would take some doing but you could reproduce most of this report using those tools.

comments: author: manish a
body: no Allan I have the standard version. Is it possible using some api or copy pasting from the screen or any other way
Jira issues deleted
Asked by SCOTT WAGNER:

I have a team member that accidentally changed an issue type from a Feature to a Task. When he realized the mistake, he changed it back. However, all the issues that were under that Feature are longer there. It appears they have been "erased" meaning they are no longer children of the feature. Is there a way to "restore" the feature to a previous state to bring them back under the feature without having to go through all issues one by one?


Answers:
author: Allan Maxwell
body: [@SCOTT WAGNER](/t5/user/viewprofilepage/user-id/5040897)

Are you aware of a Jira Align feature called the "Jira Deleted Issue Report"? It's typically only available to Align Admins, but you might be able to have someone run it on your behalf. It is quite possible that you admins are running it periodically to resolve issues that have been deleted in Jira but not Jira Align.

After the report is run, you will see a list of issue in Jira Align that no longer exist in Jira. For each issue, you will have the following three options:

1. Delete it from Align --this is the typical choice
2. Remove Jira Key --this effectively restores it to Jira, but new Issue keys will be generated. Essentially behaves as if you created it new in Jira Align
3. Ignore

You want option 2, Remove Jira Key

![Screenshot 2023-12-06 at 2.22.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/295650i193991D13B84C8E1/image-size/large?v=v2&px=999 "Screenshot 2023-12-06 at 2.22.10 PM.png")

comments: author: SCOTT WAGNER
body: Hello, our organization does not use Jira Align unfortunately. Thank you for reaching out though.


author: Ahmet Kilic _catworkx
body: Hi Scott,

just to be sure that the issues are deleted.

Question 0: Are you using Jira Align because the ticket is raised in JA community :)?

Question 1: Feature is a standard issue type in Jira? Or you call Jira Epic as Feature?

Question 2: If the "Feature" is a standard issue type, did you tried to reindex project?

Looking forward your answer.

Best,

Ahmet at catworkx

Enterprise Agility Consultant

comments: author: SCOTT WAGNER
body: Thank you for following up! To answer your questions:

-We do not use Jira align

-We refer to Jira epics as features; we use a separate tool, TargetProcess, for epic/solution layer

-When you say "reindex project" what do you mean?


author: Ahmet Kilic _catworkx
body: Thanks for your answer.

I mean with Reindexing as follows:

1. As an project admin open up the project where the implemantation happened
   1. Assume that your account has been granted
2. Click on Gear icon on the left hand side buttom of the page "Project settings"
3. If Jira is running on a "Data center" environment then, you should have to see this. "Reindex project"

I hope it helps.
dependency between 2 stories
Asked by manish a:

Hi.

can i create dependency between 2 stories.


Answers:
author: Craig Nodwell
body: Hi [@manish a](/t5/user/viewprofilepage/user-id/4541675) there's a great webinar explaining the dependencies with Jira and Jira Align.  
Here's the [page](https://university.atlassian.com/student/page/1109107-how-to-scale-agile-processes-using-jira-align-dependencies-webinar?sid=8c459e70-1df4-4a37-95f3-a6d3082be60b&sid_i=0).


author: Allan Maxwell
body: Technically, no. Only Features, Capabilities and Epics can have a Dependency. However, if Team A has a Feature that is Dependent on Team B then Team B will list all the Stories required to complete that work. I hope that helps.

![Screenshot 2023-12-06 at 9.33.43 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/295584iB70C1FC88686C6B4/image-size/large?v=v2&px=999 "Screenshot 2023-12-06 at 9.33.43 AM.png")

*** ** * ** ***

![Screenshot 2023-12-06 at 9.39.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/295586i9D241E72AD4D9344/image-size/large?v=v2&px=999 "Screenshot 2023-12-06 at 9.39.15 AM.png")
team epic wise storypointS
Asked by manish a:

IS there a report or dashboard where for a particular epic i can see team wise story points for an epic.


Answers:
author: Allan Maxwell
body: Not that I am aware of. For a Program Increment you can view the burndown by Team or by Epic. I don't think the combination is possible.

![Screenshot 2023-12-06 at 9.48.25 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/295587i31CE6BE891F80191/image-size/large?v=v2&px=999 "Screenshot 2023-12-06 at 9.48.25 AM.png")
Change Themes from Year to Year
Asked by Robb F Watkins:

How do we change or remove a theme and then update the work to the new theme. Will we lose the data from the old theme?


Answers:
author: Allan Maxwell
body: I think you three main options and which one you choose probably depends on the number of Epics that need to be re-Themed. Note, changing an Epics Theme does not impact anything other than reporting at the Theme level.

1. simply edit each Epic to change the Theme assigned
2. Export the Epics that you want to re-Theme and reimport with the new Theme assigned
3. Use Jira Aligns API to update each of the Epics with a new Theme.
how to get epic contains features issues status in jira align
Asked by vasanth:

Hi All

We are looking for how to get epic contains features issues status in jira align.

we have **Epic** only in "**Jira Align"** and "**Jira has Features**" separately.

can anyone help with this?

Thanks


Answers:
author: Tom O'Connor
body: [@vasanth](/t5/user/viewprofilepage/user-id/3447449) I'm not entirely understanding your ask.

In JA, you can add the child count field on the EPIC grid view. You can't filter by child count of features but you can sort.   
![Screenshot 2023-11-28 at 3.23.39?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/294261i5EB41C8B579C2FAC/image-size/large?v=v2&px=999 "Screenshot 2023-11-28 at 3.23.39?PM.png")

Then you can look at the details of the Epic and the associated features and status in the detailed view.   
![Screenshot 2023-11-28 at 3.23.57?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/294262i95A243CAD89C2752/image-size/large?v=v2&px=999 "Screenshot 2023-11-28 at 3.23.57?PM.png")  
Another option is some custom reports via Enterprise Insights...

Does this help?

comments: author: vasanth
body: Hi [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478)

thank you for the response.

I am looking for actually how status state of Features in an EPIC.

not a progress of the issues


author: Tom O'Connor
body: [@vasanth](/t5/user/viewprofilepage/user-id/3447449)

I think I understand your questions.

Epic 1 -\> Feature 1 -\> Story 1

When I set Story 1 to In-Progress State then the Feature 1 State will be set to In-Progress and then the Epic 1 State will also be set to In-Progress. This is automated in Jira Align.

However, if Story 1 is set to the Accepted State, the Feature State (with just the single related story) is not set to Accepted. This is similar to when a Feature State is set to Accepted, the Epic State (with just the single related Feature) is not set to accepted. Therefore there is no automation for any other states in Jira Align.

<https://help.jiraalign.com/hc/en-us/articles/13202176306708-Work-item-state-and-status-descriptions>  

I can't find anything in help that describes the automation, but this is what I confirmed with a quick test in Jira Align.
Can Time Tracking fields from Jira be utilized in Align? Was this function deprecated recently?
Asked by Frank Rentef:

Can Time Tracking fields from Jira be utilized in Align? Was this function deprecated recently?


Answers:
author: Edvaldo Lima
body: Hi [@Frank Rentef](/t5/user/viewprofilepage/user-id/4694440)

Thanks for the question. The time tracking module has been deprecated in Jira Align on April 21, 2023, in version 10.119.1 .

For additional details, please refer to [Release notes for 10.119.X](https://help.jiraalign.com/hc/en-us/articles/15058483440404-Release-notes-for-10-119-X)

Thanks!


Tags: cloud