youngmon/atlassian-qna huggingface dataset:
Can't find any space in space directory
Asked by Wincer:

Recently, I suddenly found that the confluence space is missing, and I can't see it in the space directory(/spacedirectory/view.action). But the recently visited spaces can still be displayed in top-left navbar.

I haven't migrate confluence recently, and haven't done anything in recent months.

Confluence Version: 6.15.9


Answers:
author: Wincer
body: Problem Solved.


author: Vero Rivas
body: Hi [@Wincer](/t5/user/viewprofilepage/user-id/1551245)

Look at this post, maybe can help you

<https://confluence.atlassian.com/confkb/spaces-are-missing-from-the-space-directory-296093273.html>

Cheers

comments: author: Wincer
body: thank you for reply.

This link I have checked already. Its doesn't help... but I solved it in a weird way.

I set up a reverse proxy on the confluence source server.

When we access the proxy server, the space directory is missing, but when I access the confluence source server, the space directory appears.

After I access source server, now I can see space directory through proxy server.  

So the problem is solved ... And I don't know the reason


Tags: confluence-server

server

space
Why am I unable to add any hyperlinks in the body of an article in Confluence?
Asked by Yehudah Rodman:

This may well be a known issue or perhaps it's something I'm doing wrong on my end. However, following the standard process of adding a hyperlink to text in a confluence article is not working for me. I've followed this same process hundreds of times with success up until yesterday:

![confluence hyperlink 1.png](/t5/image/serverpage/image-id/138551iB337A4B2A05D5676/image-dimensions/471x267?v=v2 "confluence hyperlink 1.png")

However, when I click out of the hyperlink box, the highlighted text is **not** hyperlinked. I attempted to publish the article thinking that when published the hyperlink may appear but with no luck.

Any feedback is greatly appreciated!


Answers:
author: Kishan Sharma
body: Hi [@Yehudah Rodman](/t5/user/viewprofilepage/user-id/4348431) Welcome to the Atlassian Community! Did you happen to fix this issue or still facing it ? I was also having same issue, but after entering the URL and pressing Enter/return key, the link was working (ie the text was getting hyperlinked)


Tags: cloud

confluence-cloud

link
Can I create a course in my personal space and move it to the learning space?
Asked by Sarah Lewis:

I am creating a course but need to have it in draft form while making it, so I made it in my personal space. Before I continue down this road, will I be able to move the created courses/quizzes to another space in confluence? or is there a way to make drafted courses in public spaces?


Answers:
author: Kseniya Lysenka
body: Hi [@Sarah Lewis](/t5/user/viewprofilepage/user-id/4348412),

Which LMS app do you use for creating courses and quizzes?


author: Ollie Guan
body: Hello [@Sarah Lewis](/t5/user/viewprofilepage/user-id/4348412) ,

If you need to duplicate the contents of a page, the easiest way is to copy the page. You can copy pages into the same space or to a different space.

<https://confluence.atlassian.com/doc/copy-a-page-139013.html>

<https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html>

![QQ??20210414095128.png](https://community.atlassian.com/t5/image/serverpage/image-id/138561iC481D1F875D91F51/image-size/large?v=v2&px=999 "QQ??20210414095128.png")


Tags: confluence-server

server
Confluence server in docker crashes during initialization during setuppaths.action
Asked by Scott Howell:

I'm trying to run an eval of confluence on Mac OSX using the atlassian confluence docker image from docker hub but as I go through the SetupWizard on localhost:8090, after the DB setup completes and I reach setup/setuppaths.action, the confluence server (and docker container) crashes consistently.

I've confirmed its not an issue with file/directory permissions with the mounted directory and I believe I've set the database up following the posted instructions. The logs/atlassian-confluence.log doesn't appear to contain any errors.

Is this a known issue with my platform or database choice or.....?

Any insight on the issue would be appreciated. Here are some additional details:

Docker image:

<https://hub.docker.com/r/atlassian/confluence-server>

Docker run command:

docker run -v /tmp/data/confluence-home:/var/atlassian/application-data/confluence --name="confluence" --user 2002:2002 -d -p 8090:8090 -p 8091:8091 atlassian/confluence-server

Database:

Postgres 13

Database create command used:

CREATE DATABASE confluence WITH TEMPLATE = template0 ENCODING = 'UTF8' LC_COLLATE = 'en_US.UTF-8' LC_CTYPE = 'en_US.UTF-8';

The last line in the log prior to the crash is:

"2021-04-13 20:31:08,350 INFO \[Catalina-utility-1\] \[atlassian.plugin.manager.DefaultPluginManager\] logTime Plugin system lateStartup ended"

If its useful, if I restart the docker container w/o cleaning up the contents of $CONFLUENCE_HOME, I get the following additional log entry:

**Cause**

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)


Answers:
author: Scott Howell
body: FYI....Got it working. Turns out the memory recommendation on the site for the docker image (<https://hub.docker.com/r/atlassian/confluence-server>) is incorrect: "We recommend 2GiB of memory allocated to accommodate the application server." docker stats shows it taking up 3GiB during initialization and during runtime.

comments: author: Christian
body: That's good news Scott! Because this is exactly what I can trying to accomplish and also run into weird crashes and nothing ever booting. It just seemed to cycle.

I don't remember the cpu/memory limits I set but as assume they were too small as well.

Awesome :D Now I can try again! And thanks for sharing the docker run cmdline with your volumes and port mapping. That clears up another question I had!


Tags: confluence-server

docker

server
Export CSV Error with Insight Macro for Confluence
Asked by Joseph Orellana:

Hi,

I'm trying to use the Export to CSV feature on the Insight Macro for Confluence, and I'm receiving the following error code message when I attempt to do so:
> The CSV export failed.
>
> TypeError: Td(...) is not a function

The report itself works great, it's just the export function that is not working. Is anyone else getting the same error message or having similar issues with feature?

We're currently on Confluence 7.4.3 and Insight Macro for Confluence 1.6.4.

Thanks,  
Joseph


Answers:
author: Carl Belinger
body: Also interested as we see the exact same issue here since updating to 1.6.4:

Confluence 7.4.1 and Insight for Confluence 1.6.4.

comments: author: Joseph Orellana
body: Hi [@Carl Belinger](/t5/user/viewprofilepage/user-id/2709621),

So this feature worked for you before updating to 1.6.4? We just started using this macro so we don't know what the CSV report looks like or if it ever worked.

I opened a support ticket with Atlassian. I'll let you know what I find out.

Thanks.


author: Carl Belinger
body: Hi [@Joseph Orellana](/t5/user/viewprofilepage/user-id/648336)

Yes. We had to use that as the previous version crashed Confluence when using export to PDF.


author: Carl Belinger
body: Just seen that Insight for Confluence now has an update to 1.6.5 which fixes this issue:

[++JSDSERVER-7208++](https://jira.atlassian.com/browse/JSDSERVER-7208?error=login_required&error_description=Login+required&state=184e6a37-c031-44fa-ac34-9d0bafe62e79)

IMFC - Cannot export to CSV


author: Carl Belinger
body: Updated to 1.6.5 here.

CSV export now working !! :-)


author: Joseph Orellana
body: Same here. 1.6.5 solved the issue for us as well. Thanks for the help, Carl.


author: Joseph Orellana
body: Hi [@Carl Belinger](/t5/user/viewprofilepage/user-id/2709621)

Did you find that v1.6.5. solved the PDF issue you mentioned? I tested it and it seems to work, but I just wanted to confirm. I also found this mindville ticket: [https://jira.mindville.com/browse/IMFC-82.](https://jira.mindville.com/browse/IMFC-82.?)

Thanks,

Joseph


Tags: confluence-server

export

insight

macro

server
Make Excerpt Include macro always use the latest/current version
Asked by Bing Wu:

Tell me if I am wrong, but I believe when using "Excerpt Include" macro in a Confluence page, it only imports the version during the initial insertion of the Macro?

If so, is there some way I can set the Macro to always points to the latest/current version of the source page?


Answers:
author: Diego
body: Hello [@Bing Wu](/t5/user/viewprofilepage/user-id/4006848)!

Glad to say that the behavior you need is exactly what we have. When we use the Excerpt Include macro, it will always display the current version of what in inside the selected Excerpt macro. You can read more about the expected behavior of those macros here:
> * [Confluence Cloud - Insert the excerpt macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/)
> * [Confluence Cloud - Insert the Excerpt Include macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/)

For a better representation, here is what we see when using the pair of macros:
> Original Source Page:
>
> ![Screen Shot 2021-04-14 at 16.07.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/138672iE8EA726467D1459C/image-size/large?v=v2&px=999 "Screen Shot 2021-04-14 at 16.07.14.png")
>
> Page with the Excerpt include Macro
>
> ![Screen Shot 2021-04-14 at 16.07.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/138673i900BE2929E06A2EC/image-size/large?v=v2&px=999 "Screen Shot 2021-04-14 at 16.07.23.png")
>
> Source page with update content inside the Excerpt macro
>
> ![Screen Shot 2021-04-14 at 16.07.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/138674i9A770DB9FCC7AF9E/image-size/large?v=v2&px=999 "Screen Shot 2021-04-14 at 16.07.56.png")
>
> Page with the Excerpt include Macro
>
> ![Screen Shot 2021-04-14 at 16.08.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/138675i83081C3A34CEC8FD/image-size/large?v=v2&px=999 "Screen Shot 2021-04-14 at 16.08.07.png")

I hope this clarifies how both the Excerpt and Excerpt Include macros work!

Let us hear from you.

comments: author: Bing Wu
body: Diego -- I am afraid that is not what I learned.

For example, I used both macros you mentioned in a page, say page X, then I used the REST API to download page X. The result shows the macros points to an exact version, not "current".

I can collaborate/verify that in UI as well. Say, after I created page X, then I modified the included page to show something else. Then I refreshed page X. Page X didn't show the changes.

In other words, I thought I followed the same flow as you did in your reply. But I am not getting the same result?

Could this be a server version issue, e.g. you and I use different versions or something? Or does it have anything to do which \`editor\` version I am using?

Let me know if you need to see an exact example/screenshot

<br />

Thanks


Tags: cloud

confluence-cloud
How to add a new site?
Asked by lenivins:

I have no buttons for adding a new site and a new project. How to create a new site with a new Attlasian URL? ![?????? ?????? 2021-04-13 ? 20.33.04.png](/t5/image/serverpage/image-id/138514i2EEEC4D38A3AB9F0/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-13 ? 20.33.04.png")


Answers:
author: Walter Buggenhout
body: Hi [@lenivins](/t5/user/viewprofilepage/user-id/4348071),

If you really want to add a new site with a brand new url, just navigate to <https://www.atlassian.com/software/confluence/free> and walk through the steps to spin up a new site. You'll have to enter your email address and the site name and you should be up and running in just a couple of minutes.

Just out of precaution - if you would like to add Confluence to an existing site, that is a different procedure. In that case you navigate to admin.atlassian.com, select **manage subscriptions** and select the option to add products:

![Screenshot 2021-04-13 at 19.55.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/138521i533950DAECFA8B26/image-size/large?v=v2&px=999 "Screenshot 2021-04-13 at 19.55.52.png")

Hope this helps!

comments: author: lenivins
body: [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) You are the best! Thank you very much!


Tags: cloud

confluence-cloud
Extra heading somewhere on page and in TOC...
Asked by Matthew Oney:

Sometimes Confluence seems to think there's another Heading2 at the top of the page?

When I add a Table of Contents to the top of the page, at times it seems to think there is another Heading2 somewhere at the top of the page? Haha, incredibly frustrating! I can't seem to get rid of these things. Is there anything I can do? It seems to appear in one of these formats?

![jira1.png](/t5/image/serverpage/image-id/138503i3B250C86B9254128/image-size/large?v=v2&px=999 "jira1.png")![jira2.png](/t5/image/serverpage/image-id/138504i1700C342ED3A3F4C/image-size/large?v=v2&px=999 "jira2.png")


Answers:
author: Bill Bailey
body: Take a look at the storage format - ... -\> View Storage Format - to see if you have an empty h2 tag at the top of your page. If so, click at the top of the page and change the format to paragraph

comments: author: Matthew Oney
body: Oh wow, great tip! Thanks so much!


Tags: confluence-server

server
Create Printable Manual of Procedures in Confluence?
Asked by Laurie Brar:

Hello. I am creating a manual of operations. If I create it in Confluence, will I end up with something I can print and store in a regulatory binder? Not sure if it's better to work in Word and upload to Confluence or build it in Confluence. The manual will be 80-100 pages and will include text, tables, and figures.

Thanks in advance!


Answers:
author: Vero Rivas
body: Hi [@Laurie Brar](/t5/user/viewprofilepage/user-id/4347966)

You can create it in confluence, then export it in word or PDF and if you want, you can even export it with format, so you always have the original in confluence and you can modify, export and share it as many times as you want or need

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

Cheers

comments: author: Laurie Brar
body: Thank you, Vero - much appreciated!


author: Vero Rivas
body: If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Many thanks


Tags: cloud

confluence-cloud
How can I recover space permissions after migrating Confluence spaces from server to Cloud free?
Asked by Rob Horan:

After migrating a bunch of spaces to Confluence Cloud Free I went to look at them - and I can't. The old permissions are in effect. Also, I cannot recover permissions because the service tier is free. So I can't look at them, I can't delete them. I'm stuck.

So, after checking further, here's a little more context.

I have two users in there - my org \& site admin, and a site admin.

I performed a migration with the site admin. My org/site admin can't do a thing. The other user has all abilities.

As an org/site admin I should be a proper deity - why is that user blocked?


Answers:
author: Diego
body: Hello there!

That situation is indeed what happens when we migrate restricted content from a Confluence site into another. The content brings over the permissions and restrictions applied in the source site.

Only someone who already has high enough access to the content can change those permissions. In the free plan we can either ++*keep the restrictions*++ or ++*completely remove them*++.

if you choose to ++*keep the restrictions:*++

* Only users who already have access to the content will be able to access it
* Only groups that already have access to it will be able to access it

For a user to have access to it, it need to be either in a group that is already able to access it in the source site or the user needs to be registered on the source site and have access to the content.

With this in mind I would like to ask you:
> 1. Is the user who can access the migrated content, present in the source site of the content?
> 2. Is the user who can access the migrated content, a member of a group that can access the content?

if you choose to ++*remove the restrictions:*++

* Everyone will be able to access the content
* The permissions will not be manageable while you are in the Free plan

Let us hear from you, [@Rob Horan](/t5/user/viewprofilepage/user-id/853604)!

comments: author: Matt Armstrong
body: I'm facing this exact same problem: I have a space migrated from server to cloud and it has kept the restrictions, but there is no way to remove these restrictions while you are on the free plan.

Maybe there was a time in the past where there was an option in Free to reset space permissions, but currently if I go to the Space Permissions all I can see is a modal dialog that says:  
"Upgrade for space permissions  
You're on the free plan, so you can't change the space permissions. To set permissions on spaces, upgrade your plan.  
Try it now \| Learn more"  
There's no option to "completely remove" the space permissions!


Tags: cloud

confluence-cloud
Creating an 'update summary of child pages' on a parent page
Asked by Mandy Charles:

Hi - still a beginner on confluence but I'd like to know if you can (and how) create an update macro on a parent page so if a child page is updated a summary (with link) appears on a parent page. Just for context this is a document sharing area - so as a document is added to an area on a child page it appears on the parent page in a summary area over a rolling 7 day period.


Answers:
author: Brant Schroeder
body: [@Mandy Charles](/t5/user/viewprofilepage/user-id/4315449) Welcome to the Atlassian Community

The closest thing to what you are looking for is the recently updated macro. You can adjust the parameters of what it shows.


Tags: confluence-server

server
Unable to change indexing language for the Confluence Cloud on the Free plan
Asked by Timo Bertschmann:

I want to change the index language to german but I'm unable to do contact support because of my free plan. Can somebody please help me.

Same problem as in this post.

<https://community.atlassian.com/t5/Confluence-Cloud-questions/Unable-to-change-indexing-language-for-the-Confluence-Cloud-on/qaq-p/1474962>


Answers:
author: Sri Kumar
body: Hi [@Timo Bertschmann](/t5/user/viewprofilepage/user-id/4341882) ,  

Good day. Welcome to the Atlassian community.

We have raised a request with our support team. Keep an eye out for the notification email about it!

Regards,  
Sri Kumar


Tags: cloud

confluence-cloud
Colour text
Asked by Kate Charles:

Is there a way to have**coloured text on a confluence page** (not in a panel)? Do you need a certain level of Atlassian plan for this?

Thankyou

Kate


Answers:
author: Vero Rivas
body: Hi [@Kate Charles](/t5/user/viewprofilepage/user-id/4155698)

The answer is "YES", look this image

![rpta.png](https://community.atlassian.com/t5/image/serverpage/image-id/138457i07DC6F9AC9D305E6/image-size/large?v=v2&px=999 "rpta.png")

Cheers


Tags: cloud

confluence-cloud
Scroll Viewpoint Trial
Asked by Janet Shuey:

I want to try Scroll Viewpoint without affecting what everyone else sees in Confluence. Is it possible to create an instance of just the trial?


Answers:
author: Matt Reiner [K15t]
body: Hi [@Janet Shuey](/t5/user/viewprofilepage/user-id/4346438)

That shouldn't be a problem, actually. When using Scroll Viewport, the totally different site design is only seen when people go to the URL for that site. The Confluence UI is left the same for content creators and such. So you can safely trial the app on your instance.

Reach out to help@k15t.com if you have any questions or feedback.

comments: author: Janet Shuey
body: Thank you so much for the quick response! I'll give it a try.


Tags: cloud

confluence-cloud
how I can custom rtl direction for PDF Export Stylesheet in confluence?
Asked by amirhosein hematyar:

I install a suitable font and customized this CSS:

body  
{  
direction: rtl !important;  
text-align:right !important;  
}


Answers:
author: Diego
body: Hello [@amirhosein hematyar](/t5/user/viewprofilepage/user-id/4347316)!

Currently, Confluence Cloud does not support the usage of Right To Left (RTL) languages. You can check this here:
> [CONFCLOUD-1373 - Support RTL languages (e.g. Hebrew, Arabic, Persian) for editing and searching](https://jira.atlassian.com/browse/CONFCLOUD-1373)

There is also a report about Arabic languages and PDF export. This might be affecting you too:
> [CONFCLOUD-67731 - Export to PDF does not process Arabic characters](https://jira.atlassian.com/browse/CONFCLOUD-67731)

Let us hear from you!


Tags: cloud

confluence-cloud
Google Drive and iPad integration
Asked by Sarah Banowetz:

Good morning, I was looking to 'Power Up' with Trello for Google Drive and calendars. However, I wanted to verify that Google Drive integrates in the iPad/mobile app for Trello because my app says "coming soon". I appreciate assistance as I'm still navigating Trello for efficiencies!

Thanks so much!


Answers:
author: Sarah Banowetz
body: Thank you for your response... and YES we would love to know when this is possible. It's been easy to use and hope for more integration as it progresses.


author: Mike
body: Hi Sarah,

Not in quite the same way, unfortunately. The Google Drive Power-Up doesn't exist for mobile, though you can attach files to Trello from Google Drive. When you do so, though, the file will be copied to the Trello card, as opposed to linking to it like on the web.

I'll let our team know you'd like to see a more robust integration on the iOS app!


Tags: google-drive

integration

ios
How can I disable using archived Trello cards in BigPicture?
Asked by Benji:

In the options, there is a box in which I can chose how many cards are displayed in the BigPicture Powerup for Trello. It says something about deciding if I wanr archieved cards to stay there as well, but there is nowhere where I can chose that. I have many archived cards which are of nonuse to me in the Gantt table.  
Thanks in advance for your help!


Answers:
author: Rados?aw (SoftwarePlant)
body: Hi Benji,

Sorry to break it to you, but we have put the information about the ability to restrict archived items from being included, way too early. This functionality is not yet ready.

The earliest BigPicture Power-Up bug-fix release, that is planned to take place within few weeks, will have the information under Task limit section corrected. As far as the feature is concerned, please, keep on tracking Gantt module - card filtering component card on our [Public Roadmap](https://trello.com/b/XbRnqfbA/bigpicture-power-up-public-roadmap).

|---|---|---|
|   |   |   |

This feature would allow you to filter out specific tasks/cards (in your case - archived ones). Although there is no specific ETA for it, be informed that we have a plan to develop this functionality within next 6 weeks.

Should you need further information just write us an email at support@softwareplant.support.com

Rados?aw SoftwarePlant

comments: author: Sharon Eaton
body: When will this be ready?

My Gantt chart is a mess!


author: Malcolm Amarasekera
body: Is this feature available yet? I dont want to import archived cards into bigpicture?


author: Krisztian Kovacs
body: Hi [@Benji](/t5/user/viewprofilepage/user-id/1869086),

I wonder if it helps to group tasks by status?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/30529iD8B9AD96A08D6849/image-dimensions/307x250?v=v2 "image.png")

That way you could collapse all groups and open either the "overdue" or "open" status issues.

I don't know of any ways to pre-filter issues.


Tags: big-picture