youngmon/atlassian-qna huggingface dataset:
Apache Log4j2 Remote code execution vulnerability (CVE-2021-44228)
Asked by Alex:

Dear,

The version we use for Confluence is 7.13.2, which is scanned for vulnerabilities. Apache Log4j2 Remote code execution vulnerability (CVE-2021-44228)

Please provide solutions

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: First hit on the search engines I use seems to be <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>


Tags: confluence-server

cve-2021-44228

server
???????????? ???????????????
Asked by ???:

??????????????Confluence ????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????


Answers:
author: Vishwas
body: Hey [@???](/t5/user/viewprofilepage/user-id/4725578)

Welcome to Atlassian Community !!

Usually this issue means some problem with network/firewall or Collaborative Editing may not be working properly, Synchrony issue.

Please check Atlassian KB to troubleshoot the collaborative editing

<https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

Also please check this thread out which had similar issue <https://community.atlassian.com/t5/Confluence-questions/Error-Unable-to-communicate-with-server-Saving-is-not-possible/qaq-p/1224363>

Regards

Vishwas


Tags: server
PDF Export Font Upload Error
Asked by Engin S?l?n:

When I want to upload a ".ttf" file under "PDF Export Language Support" menu, it returns the following error message with no success.
> The following error(s) occurred:

*
  > Failed to create the font directory /fonts

Confluence Version 6.12.2 running on Docker container.

Any help is greatly appreciated!


Answers:
author: Pramodh M
body: Hi [@Engin S?l?n](/t5/user/viewprofilepage/user-id/4199808)

Are we sure about the character encoding being used here

<https://confluence.atlassian.com/doc/create-a-pdf-in-another-language-175473.html>

It looks like when you are importing, it's trying to create a folder in root, can you try giving the permission to the root folder and then try importing.

Let me know if it's correct

Thanks,  
Pramodh

comments: author: Engin S?l?n
body: Hello [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thanks for your response.

I try to apply the steps in the article.

I gave permissions to the root folder, but didn't help.

It throws the following log records:
>
> ```
> 2022-01-25 16:47:12,904 ERROR [http-nio-8090-exec-134] [extra.flyingpdf.config.ConfigurePDFLanguageSupportAction] execute Unable to install language font.
> -- referer: http://confluence.onur.net/admin/flyingpdf/doconfigurepdflanguagesupport.action | url: /admin/flyingpdf/doconfigurepdflanguagesupport.action | traceId: 8bfc1cba0f95ab2b | userName: esulun | action: doconfigurepdflanguagesupport
> java.io.IOException: Failed to create the font directory /fonts
> at com.atlassian.confluence.extra.flyingpdf.config.FontsDirectoryFontDao.getBaseFontsDir(FontsDirectoryFontDao.java:58)
> at com.atlassian.confluence.extra.flyingpdf.config.FontsDirectoryFontDao.saveFont(FontsDirectoryFontDao.java:36)
> at com.atlassian.confluence.extra.flyingpdf.config.FontsDirectoryFontDao.saveFont(FontsDirectoryFontDao.java:28)
> at com.atlassian.confluence.extra.flyingpdf.config.PdfExportFontManager.installFont(PdfExportFontManager.java:66)
> at com.atlassian.confluence.extra.flyingpdf.config.ConfigurePDFLanguageSupportAction.execute(ConfigurePDFLanguageSupportAction.java:28)
> at sun.reflect.GeneratedMethodAccessor68991.invoke(Unknown Source)
> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> at java.lang.reflect.Method.invoke(Method.java:498)
> ```


author: Pramodh M
body: Hi [@Engin S?l?n](/t5/user/viewprofilepage/user-id/4199808)

Here's a KB article related to your error

<https://confluence.atlassian.com/confkb/installing-fonts-in-the-pdf-export-language-support-page-returns-with-error-of-no-font-file-could-be-found-with-the-name-857068391.html>

Try this and let me know


Tags: confluence-server

pdf

server
Comala Document Manager 7.13.3
Asked by Sandi Ameen:

Anyone seen issues with

Comala Document Manager broken in Confluence 7.13.3, writes this to the log every 1 second:

2022-01-22 22:24:12,345 WARN \[ForkJoinPool.commonPool-worker-3\] \[comalatech.confluence.workflow.WorkflowConfigurationManager\] getConfiguration Restoring trial license

Stormed the DB - with many stuck threads. We had to disable it.


Answers:
author: James Conway
body: Hello [@Sandi Ameen](/t5/user/viewprofilepage/user-id/3093241)

I've confirmed that the Comalatech customer success and development teams are working with you on this to diagnose the problem and provide a fix.

All the best

James


author: Fabian Lim
body: Hi [@Sandi Ameen](/t5/user/viewprofilepage/user-id/3093241)

If you are a paying customer of comala, I suggest you contact them for better support: [https://marketplace.atlassian.com/apps/142/comala-document-management?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/142/comala-document-management?tab=support&hosting=cloud)

Regards


Tags: comala

data-center
Images cannot be scaled up when align to sides
Asked by omarsulake:

Hello, I have an annoying issue in Confluence. I am writing some documentation and have problems with some images not scaling up when align to left or right. In the center they scale up just fine, but on the sides they always return to their smallest version.

<br />

![confluencebug.gif](https://community.atlassian.com/t5/image/serverpage/image-id/179556i5B82783A0F114C2C/image-size/large?v=v2&px=999 "confluencebug.gif")


Answers:
author: Andy Gladstone
body: [@omarsulake](/t5/user/viewprofilepage/user-id/4057902) have you tried saving the page you are editing with the image incorrectly sized and then re-editing the page?

comments: author: omarsulake
body: Ok, they do appear to have the correct size after publishing. But after re-editing they still cannot be scaled up and show as if they have the smallest size. This is quite bad visual bug then


author: omarsulake
body: So since it is obviously a bug should I report is somewhere? Or have you reported it already or what is the correct proceeding here?


author: Andy Gladstone
body: I was able to change image size when left-aligned in my instance. I recommend you open a support ticket with Atlassian.

<https://support.atlassian.com/contact/#/>

Best of luck!


author: omarsulake
body: What was the image size you were testing it with?


author: Andy Gladstone
body: I don't have the exact sizes, but I tested with a small and medium image that I created by doing a screen snip. Too large an image will not expand without jumping to center alignment.


Tags: bug

cloud

confluence-cloud

image

scale
How to reach my trello account?
Asked by Annalena Norberg:

I can not log in to Trello any more. How can this be solved?


Answers:
author: Iain Dooley
body: [@Annalena Norberg](/t5/user/viewprofilepage/user-id/3980185) what happens when you try to login?

comments: author: Annalena Norberg
body: It works at work now, but not at home. At home I logg in to the remote desktop on my private PC. I get some security warning, but I don't remember the name. I tryed to run it but it stands spinning for ages.
Butler for trello doesn?t work for me at all
Asked by Angel McElhaney:

I would like to set up automations and have paid for gold thinking that was doing it but it still

doesn't work. Is it down right now or something??


Answers:
author: Iain Dooley
body: [@Angel McElhaney](/t5/user/viewprofilepage/user-id/3980118) Can you share a screenshot of one of the commands you created? Also, can you see any command runs in the usage log?

![2020-06-24 at 1.27 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/100099iD1BCC641C74BA77E/image-size/large?v=v2&px=999 "2020-06-24 at 1.27 am.png")


author: Esme Crutchley
body: Hi [@Angel McElhaney](/t5/user/viewprofilepage/user-id/3980118)

Welcome to the Community!

If you're not sure why they're not working, if you open Butler on a board, then click in the bottom left on 'Account' then 'Usage Log' it'll tell you what errors there are. If you can screenshot that, it'll help us see where the problems are. It'll look like this:

![Screenshot 2020-06-23 at 16.18.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/100089iB1E3E4DD4530F28B/image-size/large?v=v2&px=999 "Screenshot 2020-06-23 at 16.18.01.png")

Additionally, if you could screenshot some rules, we might be able to see where things are going wonky!

Esme :)


author: GP_B
body: I had a lot of difficulty with getting my head wrapped around the interface. Did you try creating a simple command and using the run now button to validate?


Tags: butler
DELETE card function missing on Android?
Asked by Edward Imbier:

After an Android update, DELETE card in all card menus is missing. How do I get this important function back?


Answers:
author: Soumyadeep Mandal
body: Hi [@Edward Imbier](/t5/user/viewprofilepage/user-id/1293915) ,

Welcome to the community!

The functionality is still present!

open the card -\> 3-dot -\> **Archive** -\> open menu -\> **Archive cards** -\> open the card you want to delete -\> 3-dot -\> **Delete**

I hope it will solve your problem!
username
Asked by keetley1:

Hi I've had a response, but its not correct, my username has been set up, but its not correct, I don't know how to select the correct user name? its currently putting my password is as my user name, is there someone I can call to get this sorted please


Answers:
author: Soumyadeep Mandal
body: Hi [@keetley1](/t5/user/viewprofilepage/user-id/3979387) ,

Welcome to the community!

Please follow the below steps:

<https://help.trello.com/article/728-changing-your-username>

And for sure do the below step for security:

You own the email address associated with your account and can recover your password at <https://trello.com/forgot>.


author: Iain Dooley
body: [@keetley1](/t5/user/viewprofilepage/user-id/3979387) what do you mean by "its currently putting my password is as my user name"? Can you share a screenshot of what this looks like?
my username
Asked by keetley1:

Hi my username is coming up as my password, how do I change it and what username do I use?


Answers:
author: Ravya
body: Hi [@keetley1](/t5/user/viewprofilepage/user-id/3979387) ,

If you are referring to change username and password for your Trello then please refer to :  

For changing Username:  
<https://help.trello.com/article/728-changing-your-username>

If you wish to reset your password then:

<https://trello.com/forgot?user=>

--Ravya
Has something changed with Butler email automation?
Asked by Jane Felton:

I have a number of Trello boards running the following Butler commands every month:

every month on the 1st, create card "Monthly Report -- Tasks Due -- {date}" in list "Monthly Reports" and collect all cards in list "Due This Month" into links in checklist "Tasks due this Month" using pattern "\[{cardname}\]({cardlink})", and send email to "example@example.com" with subject "**Monthly Report for {date} for {boardname}**" and message "{cardcheckliststate}"

I have had these running for a long time without any issues but just noticed something different on the emails which I received on the 1st June. Now the subject line of the emails just says

"**Monthly Report for June 1, 2020 for**" and the name of the board is no longer showing up at the end. Has something changed in how Butler works or emails subject lines? They all worked fine on May 1st so this change just occurred on June 1st. Has something changed?


Answers:
author: Oscar Triscon
body: Hi Jane,

Can you please contact Trello support (<https://trello.com/en-US/contact>) so that we can have a closer look?


author: Iain Dooley
body: [@Jane Felton](/t5/user/viewprofilepage/user-id/1161173) sounds like a bug to me. I'm not aware of any changes, I'd recommend going back to trello.com/contact and clicking through the various steps to get to their actual support form rather than asking here in the community

comments: author: Jane Felton
body: Thanks Iain, yes I also did that but thought I would post here too in case anyone else had similar and I wasn't sure how long they take to reply. Hoping to rectify it before the next batch of emails are sent on 1st July. My thoughts are either the {boardname} isn't picking up or the email subject line character length has been cut, although that seems less likely. Might try some test commands with just the board name without additional text for example and confirm that is the issue.


Tags: butler
How to disable autowatch or stop non-relevant notifications being emailed
Asked by melissa_harris:

Hello, how do I turn off auto-watch for all cards in my board? I am not watching the board, but don't want to manually unwatch every card as they are set to "watch" by default. Did Trello fix this yet?

It seems to be an auto watch feature, for all the boards and cards etc, even when I'm not actually involved on the task. I'm currently getting buried in notifications that don't actually relate to my tasks.

I've read through all the previous query around this that go back to 2018 but none of the solutions appears to resolve it. I just want email notifications for cards where I'm tagged or manually set to "watch" outside of that I don't want to see notifications.

I've also checked cards and some are not ticked to watch or I'm not mentioned so I'm really stuck. I also tried to update the cards via the main notification bar, and the tree '...' dots option, but this isn't showing on my trello. Any advice?


Answers:
author: Iain Dooley
body: [@melissa_harris](/t5/user/viewprofilepage/user-id/3825077) there's a checkbox when you add a comment that watches the card. If you don't uncheck this you'll automatically watch any card you comment on, but you only have to uncheck it once.

Otherwise, the only time you'll watch cards automatically is when you're added as a member.


Tags: watcher
google chat settings won't work
Asked by Yocelin:

Some of my google Chats groups have Jira bot integrated. I want to add some new issues notifications to what is posted on the group, but I haven't been able to the change the settings since las week, or even create a new group and set it up from the start.

<br />

I always get the message that Jira team already knows about the problem, ?is there another way to change the settings?


Answers:
author: Matheus M?sso
body: Hi,

I am facing the same issue.

Here's what I get when after talking '@Jira connect \<org\>.atlassian.net' in the group and clicking 'Configure':

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/109278i1C7E58CA5295895B/image-size/large?v=v2&px=999 "image.png")

comments: author: Matheus M?sso
body: The error message changed (an error code was added)

![JIRA Google Chat integration error.png](https://community.atlassian.com/t5/image/serverpage/image-id/115765iC0304BD181405BA6/image-size/large?v=v2&px=999 "JIRA Google Chat integration error.png")


author: Kirill Kashcheev
body: Hi Guys, were you able to solve your issue? I am experiencing the same problem.
Do I have to create a team to add someone to a personal board?
Asked by Johnny Yang:

I want to add someone to a personal board. When I click "Invite", I'm prompted to create a team. I don't want to create a team. I want this board to be one of my personal boards.

Is that possible?


Answers:
author: Michael Pryor
body: We are moving to a model where you can think of Teams as workspaces and all boards will be in a workspace. There are a lot of small changes we need to make (and some big ones) to get there but you can imagine the end state as all boards are in a workspace (and a workspace is essentially what we call a Team today).   

One of these changes is that you will be prompted to put your board into a Team if you are collaborating with other people. (It's rolling out in stages)  

<br />

comments: author: Johnny Yang
body: Thanks for your reply!

Will Personal boards still be unlimited?
Hi there, is there a way to make a different Board the default on start up?
Asked by Donna Austin:

I'd like to know if I can do this directly from Trello itself and not by changing my bookmarks. Does anyone know how to do this?


Answers:
author: Brittany Joiner
body: Welcome to the community [@Donna Austin](/t5/user/viewprofilepage/user-id/3978008) ! The way I usually handle this is by adding the trello chrome extension, and when i want to go to a specific board, i just go to my URL and type "t" then tab, and i can search the name of the board I want. You could also use bookmarks, although it sounds like that's what you're trying to avoid.

You can set Chrome to load certain pages anytime a new tab is opened, or anytime a new window is opened, at which point maybe that behavior would create a "default" tab directing to the board you want?
I sent a board to an employee of mine and he accidentally deleted it. We can't find it here. Can s
Asked by Kevin_Powell:

I sent a board over to an employee and he accidentally deleted it. We can't find it anywhere. Is there a way to restore boards back to a certain date or any other suggestions? Thanks.


Answers:
author: Michael Pryor
body: It would be hard to delete a board accidentally (you have to archive it first and then delete it).

Can you check your browser history to see if you can find the URL?

comments: author: Kevin_Powell
body: I can see several url's, but not seeing the board that was deleted or place somewhere else?


author: Kevin_Powell
body: Is there a way I can find the cards that were sent or copied from my board to his?


author: Esme Crutchley
body: Hi [@Kevin_Powell](/t5/user/viewprofilepage/user-id/3974180)

Can you ask the member who deleted it to do the following:

On any board, click on 'Boards' - top left

Scroll right down to the bottom of the list and there will be an option for 'See Closed Boards'

![Screenshot 2020-06-24 at 14.43.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/100312iFC5904383C99B515/image-size/large?v=v2&px=999 "Screenshot 2020-06-24 at 14.43.01.png")

If they click on that, all the boards that they have closed will show up in alphabetical order. If the board that they closed is there, click on the option to re-open.

Let us know if this works!

Esme :)

comments: author: Kevin_Powell
body: Esme the board wasn't there. Is there a way I can see the board sent from my account? Thanks for your help.


author: Esme Crutchley
body: Hi [@Kevin_Powell](/t5/user/viewprofilepage/user-id/3974180)

Can you see it on your list? (Remembering that the list is in alphabetical order).

If your colleague has closed and then deleted the board, unfortunately, it's gone. There's no way to re-open a deleted board.

This page might help to explain it better than me!

[Deleting a Board - Trello Help](https://help.trello.com/article/801-deleting-a-board#:~:text=To%20delete%20a%20board%20that,to%20delete%20the%20board%20permanently.)

Esme :)
can a free license person use a board setup by a business class person?
Asked by andy_peck:

I am setting up a team and have identified a number of people who will be upgraded to a business class license. However, there might be some others who might interact in a minor way with a few boards, mostly in a "view only" mode. Do I need to include these additional people in my business class team or can they use the board using free license.


Answers:
author: Brittany Joiner
body: So, i believe you can have guests on a board on your team and you're not charged for those, but if those members are guests on multiple boards, you are charged for them. ([This article gives a little more detail](https://help.trello.com/article/1123-multi-board-guests).)
Hi. I can`t move a card from one board to another (it doesnt showed up in a list of available boards
Asked by v.linkevich:

Hi. I can\`t move a card from one board to another (board doesnt showed up in a list of available boards). But the rest of the team can do it. How can I fix it?


Answers:
author: Iain Dooley
body: [@v.linkevich](/t5/user/viewprofilepage/user-id/3977579) you can see boards that are team viewable in teams of which you are a member, but you can't move cards to those boards unless you are a member of the board.

comments: author: v.linkevich
body: thanks, that helped!


author: Milan Chheda [INFOSYSTA]
body: Oops! Sorry, I thought this was raised for JIRA.
No notifications on the dashboard
Asked by Guro Sollien Eriksrud:

I have read several articles and questions about notifications, but still need to ask:

Is it not possible to have notifications on the dashboard of the phone even though I am watching a list?


Answers:
author: Iain Dooley
body: [@Guro Sollien Eriksrud](/t5/user/viewprofilepage/user-id/3977251) what is the dashboard of the phone?
Is it possible to link TeamBoards together somehow and view them in 1 Gantt?
Asked by Melinda_Simon:

In a Group account, where I have different boards with different projects, how can I link all the boards together and see them in 1 Gantt?

Is it possible to do so?

Thanks ;0)


Answers:
author: Iain Dooley
body: [@Melinda_Simon](/t5/user/viewprofilepage/user-id/3977398) the best way to do this is with Placker

comments: author: Melinda_Simon
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) amazing, thank you!


author: Martin Mikkelsen

Tags: gantt
Permissions
Asked by Amanya_Design_Courses:

Dear Trello

As a designer I am putting together a course for other designers to learn how to improve their Social Media and Time Saving.

I would like to use your video available on the scope of Trello as part of a section - 'Overview of Trello' as well as the different parts that are available as you look at the programme.

This is in addition to me showing what is possible within the app, and recommending how it can be used.

I would be grateful if you could be in contact as soon as possible to let me know if you are happy for me to use this information as part of the course.

Thank you

Anna


Answers:
author: Erica Moss
body: [@Amanya_Design_Courses](/t5/user/viewprofilepage/user-id/3977468) I would recommend using this one from 2020! <https://www.youtube.com/watch?v=AyfupeWS0yY>

And I would say you should definitely be okay embedding a link to a public video like this. Thanks for asking!

comments: author: Amanya_Design_Courses
body: Wonderful thank you!

Anna


author: Erica Moss
body: [@Amanya_Design_Courses](/t5/user/viewprofilepage/user-id/3977468) Hey, Amanya! Can you please link me to the video you're referring to? Thank you!

comments: author: Amanya_Design_Courses
body: It is this one

Introducing Live Caption on Android <https://www.youtube.com/watch?v=hPv1PkjJ-J0>

Thank you

Anna


author: Amanya_Design_Courses
body: Sorry Erica wrong link!

This is the quick overview of Trello I found unless you have a more up to date version?

<https://www.youtube.com/watch?v=tVooja0Ta5I>

Thank you

Anna