youngmon/atlassian-qna huggingface dataset:
# in document name erases part of the name.
Asked by William Macadam:

We use a pdf file and other Microsoft file formats. When a Pdf with # in the name is downloaded the name after the # is erased. EXAMPLE PO#ABC12345.pdf appears in Trello as just 'PO'. files without # show names inact when uploaded to Trello.


Answers:
author: Nic Brough -Adaptavist-
body: The # is a control symbol in urls, so when you use it in a file name, your server and browser are trying to interpret the string following it as a fragment.

Two options - teach your users that # is a silly thing to put in a file name (and it also causes problems) or teach your users to encode it properly.

comments: author: William Macadam
body: Thank You for this fast response, Nic.
how to enable automatic attached pieces when sending a mail to a TRELLO card ?
Asked by V?ronique GRICOURT:

When I send an email to acard, all images (signature ...etc) are included as attached documents to the card

How to enable this automatic action ?


Answers:
author: Torben_trello
body: The email to board system will take any email that is submitted 'as is' and will include any images or files that are included or attached in the message. There is not way to disable that option. That's because Trello errs on the side of not stripping data (to avoid data loss) rather than over-stripping - Sorry.

comments: author: V?ronique GRICOURT
body: OK, thanks
Trello web version freezes when I select "Move All Cards in This List?" option.
Asked by Name:

I want to move all cards from one list to another list on the same Board.

But when I select the "[Move All Cards in This List...](https://trello.com/b/pW2xt1mb/googlecalendarboard#)" in the source list, Trello simply freezes. While Trello web becomes frozen, I am able to browse other websites in other tabs in my browser. So to me, it seems to be something specific to Trello.  

And this happens irrespective of the source list I wish to move the cards from, and irrespective of which destination list I want the cards to move to.

I am using Trello's web version on Opera 54.0.2952.60 and Microsoft Edge 38.14393.0.0.

\[Update:\]

Okay. I just had to wait for an hour longer and it transferred all the cards to the destination list.  

Is there a way to delete this thread?


Answers:
author: Jodi LeBlanc
body: HI there, I'm glad it is working for you. I find Chrome works great with Trello, I haven't tried Edge, but I hope it doesn't give you any more freezing, and that it was a one time issue moving cards.
Error message when trying to create a card from outlook 365
Asked by Kevin E Hicks:

Trello has been working for me for weeks and my team and I are really liking the software. I am not sure what has happened but I now get an error message every time I try to create a card from an outlook email. the error is as follows:

Error 400: Bad Request. The request has bad syntax or incorrect parameters. Transaction ID: 15b29ea5-b4278b0b-b5f8c7e0-821cdd92-4a45d83e-997 failed.

We were evaluating Trello for our process and were thinking of switching to business class. Unfortunately if i cant find a solution to this problem we will have to move to a different application.

Any help would be appreciated.


Answers:
author: Teddy
body: Hi Kevin!

Because Trello didn't build the add-in, that's a question better answered by Microsoft. You can reach their add-in team here: trelloaddin@service.microsoft.com


Tags: error
When using Email-to-board, can the sender be added automatically as a watcher?
Asked by Patricia Roberts:

Hi,

I have a department (Department A) using email-to-board so they can easily add a Card to another department's (Department B) Board.

Department A does not use Trello, but has access to it (they are even members on Department B's board).

How can employees from Department A be added as a watcher (automatically) on the card they created?

Thanks!


Answers:
author: Garrett
body: Hi Patricia,

When emailing a card to the board, in the Subject of the email, you can @ mention a user that you would like to add as a member of the newly created card. You can also perform this function by CC'ing users you would like added to the email.

For example, a user in Department A can send an email to the board with an @ mention of their Trello username in the Subject line, or they can CC their own email address to be automatically watching the card on creation. If you would like to read more on this, please see: <https://help.trello.com/article/809-creating-cards-by-email>

I hope this helps, let me know if you have any other questions or concerns!
Silent comment with card with ageing
Asked by Lee Safdar-Robins:

We would like to be able to "silent" comment on a card where it will not affect card ageing or any metrics

For example, when we have our daily meeting i would like to be able to comment whilst not affecting the ageing on the card

We use ageing to see when a card needs to be brought to the meeting to be updated and comments such as "John said he will look into this tomorrow" doesnt really class as a comment, whilst at the same time we still want to note this

Does anyone have any suggestions or ways around this/how they deal with this?


Answers:
author: Teddy
body: Hey Lee!

There is not currently a way to exclude actions from triggering the aging, but I'd be glad to let our team know thats something that you'd be interested in seeing!
How to you align multiple different workflows on one board?
Asked by Vikram Gautam:

We have three teams in our company and what we are trying to get out of trello is how to work on three boards and get all the information displayed in some sort of overview board.

Ideally we would like the overview board to have projects listed and then the sub/team boards to have child tasks for that project(s). So when we update the child task it gets an update on the overview board.

What would the easiest way be to get this setup? Do all teams need to have separate boards or can we work from one board for all 3 teams using filters and then having a 2nd Overview board for the Projects


Answers:
author: Mike
body: Hi Vikram,

Trello doesn't include the sort of Overview board you're looking for, unfortunately---one of Trello's priorities is about helping people gain perspective on projects, so we don't provide many features that allow you to see individual cards out of context.

That said, there are a few options. The first is to link cards together---you can use Trello's attachment feature on any card to attach any other Trello card or board to that card, which shows a relation. You can then in one click add a link back to *that* card on the *other* card. This won't do any automatic syncing, but it does make it easy to get from one main project card to an overview card on another board.

If you're really looking for automatic card syncing, there are a few third-party Power-Ups that can help you keep cards in sync. You can read more about those here:  

[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Unito](https://info.trello.com/power-ups/unito)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)  

We recently launched an article on our blog where we explained how to connect boards together to achieve a more flexible workflow too, which you might find helpful: <https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>
How can you retrieve an attachment that's been deleted by mistake in a card ?
Asked by Mathilde Pelletier:

I deleted an attachment by mistake in a card, is there a way to find it ?


Answers:
author: Garrett
body: Hi Mathilde,

I'm very sorry to hear that your attachment was deleted. I totally understand the frustration when an important file is accidentally lost like that.  
If the attachment was added directly to the card, instead of using a third-party service like DropBox or Google Drive, then unfortunately that deletion is permanent and cannot be undone.

If the file was hosted using a third-party service, then the file will not have been deleted and can be accessed directly through the service.

I hope this helps, please let me know if you have any other questions or concerns.

comments: author: Padraig Mitchell
body: Will this remain the same or is there plans to implement undo functionality for deletes?


author: Kelly Fore Dixon
body: It is VERY EASY TO unintendedly DELETE an attachment. Isn't there an "Undo" button?


author: Garrett
body: No, there's not an undo button or option like that, Kelly.

When attempting to delete an attachment, we include an extra warning explaining that the deletion will be permanent. We also require a second step of clicking Delete in that warning again to help mitigate accidental deletions.

![Screen Shot 2021-09-10 at 9.44.03 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/159811iDA99E9C90D64A0AD/image-size/large?v=v2&px=999 "Screen Shot 2021-09-10 at 9.44.03 AM.png")
Team member can't see Trello board comments
Asked by Naomi Gora:

I've created a board for a client process but they can't see the comments section (I can see and make comments). I have the board's comment permission set to 'members' and I've added her as a team member with her permissions set to 'normal'. She can see the cards but the comments section is missing... it shows activities straight under the card description. How can I allow her to see and make comments? Thanks


Answers:
author: Matthew N
body: Hi Naomi

Anyone who has access to a board should be able to see comments, there's not a way to hide those... so there's nothing set on the board that would prevent it.

It sounds like it may be an easy fix... have this user clear the cache from their browser, close the browser, relaunch and try once more. If comments still don't show, try using a different browser. If the other browser does show comments, then likely the issue lies within the original browser and perhaps there's extensions enabled that are interfering.

comments: author: Naomi Gora
body: Thanks Matthew, it turned out that she hadn't set up an account so she could see the board but not edit it. Thanks for the ideas... we had to go through all of them before we figured out the problem.
How do you set: "days out" from a project end date
Asked by stephen thomas:

Hi all,

We are a training delivery company trialling Trello and many things have to be done prior to actual day or training.

We have project steps that need to be based around # days out from when the training occurs. eg 'Workbooks edited and sent to printers' = 14 days before training day

I've put in the basic steps of what has to occur but how do set "days out"?

In the first instance, we'd like to set up a basic template (along the lines of the simple project steps above) where we can enter the start date and it automatically assigns dates/notifications etc -- and if we have to amend the date on a particular project step, it automatically re-schedules the dates that follows.

Any help would be greatly appreciated.

Thanks so much!

Steve


Answers:
author: Oscar Triscon
body: If you don't mind using a (paid) 3rd-party tool for this, you can use Butler to [manage task dependencies](https://help.butlerfortrello.com/article/39-task-dependencies). The article in the link describes a basic system to update due dates, but using custom fields you can make it even more flexible.


author: Teddy
body: Hi Stephen,

There is not currently a way to do as you describe natively within Trello. I'll let the team know thats something that you'd be interested in!

For now, I suspect that the best way to accomplish that will be a custom tool using our API. You can read much more about our API at <https://developers.trello.com/>.
Is there a way to merge boards?
Asked by Ben Sloane:

I was wondering whether it's possible to merge boards? For example we use 2 boards in our department, one for just managers and one for other staff as well as managers. I need to know if there's a way to make it so when a manager completes a task on any board it will move to completed on both.

Thanks for your help


Answers:
author: Matthew N
body: Hi Ben

I recommend exploring some sync options outlined at <https://help.trello.com/article/1097-mirroring-cards>.
Chart or spreadsheet
Asked by Dana Adames:

Hello!

We use numbers on the iCloud for keeping track of payments, is there any way to have charts on trello boards/cards?

Thank you!


Answers:
author: Teddy
body: Hi Dana!

Although we don't have native spreadsheet support, you can definitely add those files as attachments on your cards! There is not a way to edit the spreadsheet within Trello, you will need to download and then re-upload the document.

You could also use something like Google Docs, and then link to the doc from your card. That way you could make any edits within the browser, instead of having to download and re-upload the spreadsheet each time.
Can I create rules for card's movements?
Asked by Andrea Rin:

I would like to know if it is possible to create a rule for my cards in a list: when I check that a deadline was compleated, can I create a rule for this card so that it moves automatically to another list? or, can I create a rule so that every time I archive a card it goes automatically to another specific card?


Answers:
author: Jorge_de_Carlos
body: Hola Julie buenas tardes,

Lo que has comentado me interesa tambi?n a mi, te refieres a que cuando vence una fecha de entrega y se han quedado tickets sin completar (debian entregarse en dicha fecha) te gustaria que esos tickets se moviesen a otra lista (otra fecha)?

Un saludo,

Jorge

comments: author: Andrea Rin
body: Hola Jorge,

S?, exacto. Cuando el ticket no se completa en la fecha determinada o, inlcuso, cuando t? confirmas con un chulito en la vecha de vencimiento (que la tarea fue realizada y cambia a verde) que se mueva autom?ticamente a otra lista.

Buen d?a!

Julie


author: Jorge_de_Carlos
body: Creo que eso no es posible,

una vez que la fecha ha vencido puedes ver por pantalla que tickets han quedado fuera de dicha release e ir etiquetando uno a uno con la release nueva (previamente creada).

Que haya un proceso automatico para el caso que propones lo dudo, pero no lo descarto.

Ya lo siento no haber podido ayudarte,

Un saludo!

Jorge


author: Oscar Triscon
body: Hola Julie y Jorge,

Mi compa??a ha creado una herramienta que hace precisamente esto. Se llama[Butler](https://butlerfortrello.com). Es gratuito para uso (muy) ligero, pero requiere pago adicional si se usa m?s de una regla.


author: Andrea Rin
body: Oscar! Tu soluci?n es muy interesante. Hice una prueba en uno de mis cuadros (personales) y vi que cuando fui para un cuadro diferente (que manejo en la empresa) aparec?a la misma regla.

Lo estamos explorando pero hasta el momento es una alternativa muy intersante. Te agradezco mucho por tu respuesta!!


author: Oscar Triscon
body: De nada, Julie. Cont?ctanos en nuestro email de soporte t?cnico si necesitas cualquier ayuda.


author: Andrea Rin
body: Oscar, reaprovechando esta pregunta. Puedo colocar reglas "inter-tableros"??  

Es decir, quiero que cuando una tarea sea archivada sea direccionada autom?ticamente a otro Tablero diferente en una lista espec?fica.


author: Oscar Triscon
body: S?, solo hace falta clicar en el icono de selecci?n de tablero destino al entrar la acci?n de mover. Si no la encuentras, escr?benos y te enviamos un video.


author: Andrea Rin
body: Gracias Oscar!


author: Andrea Rin
body: [@Oscar Triscon](/t5/user/viewprofilepage/user-id/1124366) es por la versi?n gratuita que los botones dejan de funcional el d?a siguiente?


author: Oscar Triscon
body: No, pero quizas hayas agotado la cuota gratuita de 25 ejecuciones de comando por semana.
my boards disappeared, I can't restate them even with new invites
Asked by Ivan rodriguez:

I did have 2 boards from work working fine. in the last 48 hours the main board got blank as well all the personal or work.

I did asked my coworkers to send new invitations, however is always the same error, see picture

![image.png](/t5/image/serverpage/image-id/27817iE3C8932635502178/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Matthew N
body: Hey Ivan

Can you try loading the same boards using a different web browser?

comments: author: Ivan rodriguez
body: Hello Matthew,

yes I did used explore and chrome so far, both have same issue


author: Matthew N
body: How are you accessing that board link? From a saved link? Email? Board list?


author: Ivan rodriguez
body: the main board is saved on the bookmark of the browser and then the boards were in the list
How can I create a new board?
Asked by Antal Nagy:

I can't create a new board. I went home and I clicked creat a new board and "new board button" didn't work. I don't know way? Can enybody halp me?


Answers:
author: Matthew N
body: Hi Antal

Likely, you didn't give the new board a name before trying to click the Create Board button. Check that!

![boardname.png](https://community.atlassian.com/t5/image/serverpage/image-id/27816iC2CF457140A337C3/image-size/large?v=v2&px=999 "boardname.png")
Can Outlook Email Attachments be added to Trello via the Outlook Trello Addin?
Asked by Beyond Bespoke Australasia:

I'm not sure it's possible but when we save an outlook email as a card using the Trello outlook addin I assumed that if there was an attachment that that would be added to the card to. Is this the case?

If it's not then I'm quite surprised and disapointed. I may have to look at other options.

If it is a feature then there is a bug with Othe Outlook addin for Trello. I'm using Outlook 2013 using a Microsoft Exchange 365 account.


Answers:
author: Teddy
body: Hi there,

I'm so sorry for the delay here!

Because Trello didn't build the add-in, that's a question better answered by Microsoft. You can reach their add-in team here: trelloaddin@service.microsoft.com


author: Beyond Bespoke Australasia
body: This community Sucks........

I've seen glaciers move quicker...


Tags: attachment

email

ms-outlook
Message Custom field (for edit) issue?
Asked by Deepan Kumar Raghavan Vasu:

Hi,

I recently created an issue type in which the create screen needs a topic field which continues with a group of fields which has the same content (for ex. Source (topic field and i created it as message custom field (for edit) and it didnt work). I created all the schemes as requested and when i tried to create a test ticket, it shows an error "Go to the main task, select Implementation Approved and update the required fields." in place of the Topic field (i.e., Source). Please let me know where am going wrong.

Regards,

Deepan


Answers:
author: Brant Schroeder
body: [@Deepan Kumar Raghavan Vasu](/t5/user/viewprofilepage/user-id/4089800)

Can you share some screenshots of what you are trying to do so I can better understand the issue?


Tags: confluence-server

custom-field

error

field

jira-administration

jira-server

new-to-jira

server
Image in title of page
Asked by Graciele Pereira:

Hi guys!!

I I want to build pages and have an image, an icon for each one on title. For that, I need to add , but when I write the title, the toolbar is disabled. How to make?

Thanks!!


Answers:
author: Vero Rivas
body: Hi [@Graciele Pereira](/t5/user/viewprofilepage/user-id/4335804)

Look at this post

<https://community.atlassian.com/t5/Confluence-articles/The-Admin-s-tale-Adding-an-image-to-the-page-title/ba-p/580118>

Cheers

comments: author: Graciele Pereira
body: Hi Vero!!!

Thanks for information!

Best regards,


Tags: cloud

confluence-cloud
How can I set the default settings of google slides to autoplay using Widget Connector?
Asked by Aaron Weaver:

I'm looking to have a presentation autoplay as soon as the page loads. When I use the Widget Connector to upload a google slides presentation, I can manually change the view for myself to autoplay, but I need to do this every time I look at the page.

Is it possible to adjust the default settings such that Autoplay is on for all viewers?

I've also tried to publish the presentation with 3-second transitions active, but using that link in Widget Connector gives me the following error.

![image.png](/t5/image/serverpage/image-id/137477i767EAEF6BE370FEF/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hi Aaron,

Welcome to Atlassian Community! It's nice to have you join us.

Thank you for bringing this up. Right now, the multimedia macro doesn't have an autoplay setting, but we have a feature request for it. It doesn't have many views yet, so please vote for it and share it with your colleagues.

* [CONFCLOUD-70295](https://jira.atlassian.com/browse/CONFCLOUD-70295) *Autoplay media files on pages*

In the meantime, take a look at [Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=slides) and see if any add-ons help with this. I found one called [Presenter for Confluence](https://marketplace.atlassian.com/apps/1213922/presenter-for-confluence?hosting=cloud&tab=overview) that may allow you to autoplay your presentations without using Multimedia macro.

I hope that helps, but let me know if you have any questions!

Take care,

Shannon

comments: author: Aaron Weaver
body: Thank you for the feedback Shannon! I placed my vote :D


Tags: cloud

confluence-cloud

google
confluence chart macro (line) using xlsx file.
Asked by Mukund Iyer Rajamony:

Hi, I am using the chart macro sitting on top an xlsx file. The chart macro tries to draw 3 line graphs and puts a png on a replace mode.

It appears that the graph doesn't refresh beyond 40 data points on more than one instance.

Is it by design? If yes, how do we change it to plot as many data points as possible?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Mukund Iyer Rajamony](/t5/user/viewprofilepage/user-id/45118) ,

You can try to use the [Chart from Table](https://docs.stiltsoft.com/display/TFAC/How+to+use+Chart+from+Table+macro) macro of the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app in your case:

![2021-04-05_21h57_52.png](https://community.atlassian.com/t5/image/serverpage/image-id/137481i0E241A97DB909BCA/image-size/large?v=v2&px=999 "2021-04-05_21h57_52.png")![2021-04-05_21h58_17.png](https://community.atlassian.com/t5/image/serverpage/image-id/137482i2B446B6B35BC7B9E/image-size/large?v=v2&px=999 "2021-04-05_21h58_17.png")

Katerina  
Stiltsoft


author: Mukund Iyer Rajamony
body: I had this 40 item limit too. It appears weird. Is there no solution?


Tags: chart

confluence-server

macro

ms-excel

server