youngmon/atlassian-qna huggingface dataset:
Some date formats in Jira Form PDF show up in EU Format
Asked by John Lombardo:

Hello,

We have created a Jira Form that has a handful of date fields that get filled out.

When creating the form in the portal, and in the project the ticket gets created, all the dates are in standard US format (mm-dd-yy).

However if you download the PDF after it is generated, the dates are converted to European format (dd-mm-yy). I changed the language settings to the form to English (US), but this problem still persists.

Does anyone know how to change the date field in the PDFs that are created by Jira to show in standard US format?


Answers:
author: Marc - Devoteam
body: Hi [@John Lombardo](/t5/user/viewprofilepage/user-id/5368834)

Currently there is no solution for this.

There is an open Bug on this topic at Atlassian, see: [JSDCLOUD-11032](https://jira.atlassian.com/browse/JSDCLOUD-11032)


Tags: cloud

jira-service-management

jira-service-management-cloud
It?s possible to add holidays in the automations calendar?
Asked by Gustavo Solato:

I know that is possible to Set up SLA calendars, following the steps mentioned down below:

<https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-calendar/>

<br />

But I need to add holidays in my automations calendar as well.

Is that possible?


Answers:
author: Mikael Sandberg
body: Hi [@Gustavo Solato](/t5/user/viewprofilepage/user-id/5381006),

Welcome to Atlassian Community!

You will not be able to set a calendar for when the automation should run, but you should be able to use a lookup table that has your holidays and then use smart values to compare the current date with the table to see if the automation should continue or not.

comments: author: Gustavo Solato
body: Hello Mikael,

Thank you for the reception and for the answer!

I will search for the documentation to apply those smart values then.

Best regards,

Gustavo.


author: Gustavo Solato
body: Hello Mikael,

Do you know some case of the use of this lookup table with the holidays? Or some example maybe?

I?m quite lost about how I could build it.

Best regards,

Gustavo.


author: Kateryna_v_SaaSJet_
body: Hi [@Gustavo Solato](/t5/user/viewprofilepage/user-id/5381006)   
Alternatively, you can use a third-party add-on such as [SLA Time and Report for Jira](https://marketplace.atlassian.com/apps/1220741/sla-time-and-report-for-jira?tab=overview&hosting=cloud&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Its-possible-to-add-holidays-in-the-automations-calendar&utm_term=20231231) (developed by my team). In it, you can set up a calendar with holidays and apply it at once to ALL SLA settings, including SLA goals with their automatic actions.  

![sla-time-and-report-add-on-for-jira-cloud.gif](https://community.atlassian.com/t5/image/serverpage/image-id/298491i9F6332A9D92F526C/image-size/large?v=v2&px=999 "sla-time-and-report-add-on-for-jira-cloud.gif")

Try it. Maybe it will be more convenient for you.


Tags: automation

calendar

jira-service-management

jira-service-management-cloud
Automation for Jira has exceeded the maximum allowed queued items in progress for your instance.
Asked by Duc Vu:

Our automation are being throttled with this message:

*** ** * ** ***

##### Action details: {#toc-hId--1505622762}

This rule execution exceeded [allowed service limits](https://docs.automationforjira.com/overview/service-limits.html) for Automation for Jira.[View performance insights](https://csscompany.atlassian.net/jira/servicedesk/projects/ITHC/settings/automate#/performance-insights)  
Automation for Jira has exceeded the maximum allowed queued items in progress for your instance. This can happen due to bulk operations triggering many event based rules. Maximum allowed queued items:  
50000

*** ** * ** ***

I received the first alert around 11:04AM PST.

Looking at performance insights, we had more executions on 12/5 without throttling, but today on 12/6 we had 499 throttled.

I have checked System audits and did not see anything that stood out that I think could have caused this.


Answers:
author: Duc Vu
body: I will be submitting a ticket for this, this post can be deleted.


Tags: cloud

jira-service-management

jira-service-management-cloud
Can Bitbucket REST API return pipelines in reverse-chronological order?
Asked by Jonah Philibert:

Is it possible to call GET /2.0/repositories/{workspace}/{repo_slug}/pipelines/ so that the results are returned in reverse chronological order? For long-running pipelines, it's unworkable to have to retrieve every pipeline to find the latest few, so I was surprised the REST API docs made no mention of it.  
It would be great to have this option, though alternately, the ability to filter which pipelines are returned would also serve a similar use.


Answers:
author: Jonah Philibert
body: though the docs do not mention it for this particular endpoint, it does accept filtering  
<https://developer.atlassian.com/cloud/bitbucket/rest/intro/#filtering>


Tags: bitbucket-cloud

bitbucket-pipelines

cloud

rest-api
why doesn't the bitbucket slack integration work when trying to filter by source branches?
Asked by sara.fares:

I need to create a filter based on the source branch, not the target branch. Is there a way to get the slack integration to do this?


Answers:
author: Patrik S
body: Hello [@sara.fares](/t5/user/viewprofilepage/user-id/4957811) ,

Welcome to Atlassian Community!

I'm afraid that at this moment the Bitbucket slack integration only supports filtering by the name of the target branch of the pull request. We definitely understand it would be great to have the ability to filter also for the source branch, and we have the following feature request to implement that :

* <https://jira.atlassian.com/browse/BCLOUD-19788>

I would suggest you add your vote there since this helps both developers and product managers to understand the interest. Also, make sure you add yourself as a watcher in case you want to receive first-hand updates from that ticket. Please note that all features are implemented with[this policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) in mind.

Let me know if you have any questions.

Thank you, [@sara.fares](/t5/user/viewprofilepage/user-id/4957811) .

Kind regards,

Patrik S


Tags: bitbucket-cloud

cloud
Not receiving verification email on a microsoft account (outlook.com)
Asked by Neha Agrawal:

Hi

I'm trying to create a new account using an outlook.com email account for ID '\<REMOVED\>' but I am not receiving the verification email.

I've checked and rechecked, it is not in the Junk Email folder either, and the email account is active (able to send and receive emails)


Answers:
author: Patrik S
body: Hello [@Neha Agrawal](/t5/user/viewprofilepage/user-id/4957640) ,

I checked in our internal systems for the e-mail you shared, and it seems like it was hard bounced by your e-mail provided, so it was added to our internal suppression list.

I went ahead and removed the e-mail from the suppression list, so you should be able to receive the e-mail as of now. Could you please try again and let us know how it goes?

Thank you, [@Neha Agrawal](/t5/user/viewprofilepage/user-id/4957640) .

Kind regards,

Patrik S

comments: author: Angelina Ilyukhina
body: Hi [@Patrik S](/t5/user/viewprofilepage/user-id/4603309)

I am currently facing the same problem. I would like to create a new atlassian account for angelina@nu.family but I don't receive any recuperation mail on this address.

Could you help there?

Thanks in advance and kind regards,

Angelina


author: Patrik S
body: Hello [@Angelina Ilyukhina](/t5/user/viewprofilepage/user-id/5122452) ,

I've checked internally and that e-mail was already removed from the suppression list. Could you please try again and check if the e-mail is successfully delivered now?

Thank you, [@Angelina Ilyukhina](/t5/user/viewprofilepage/user-id/5122452) .

Patrik S


author: douglasofreitas
body: Hi team,

Can you check if this e-mail is on suppression list? I don't receive email to

\<redacted for privacy\>

Could you help there?

Thanks in advance and kind regards,

Douglas


author: Patrik S
body: Hello [@douglasofreitas](/t5/user/viewprofilepage/user-id/5347872) ,

Sure! I confirmed your email was also on the suppression list so I went ahead and removed it from the list. You should be able to receive the email as usual again!

Let me know in case you are still facing issues.

Thank you!


Tags: bitbucket-cloud

cloud

confluence

jira
BitBucket appears to be down
Asked by Justin Dolezy:

I'm unable to access our repository and neither can I access the Bitbucket homepage.

isitup.org also agrees that Bitbucket is down..

* <https://isitup.org/bitbucket.org>

Status page however doesn't indicate any problems..

* <https://bitbucket.status.atlassian.com>

Anyone else having trouble accessing?


Answers:
author: Ben
body: G'day Justin!

Just reaching out as I have noticed that you hadn't yet received a reply from any of our community users.

Can you confirm if you are still having issues with downtime for Bitbucket Cloud?

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
URLs to personal repository don't work any more
Asked by Massimiliano Leoni:

Hello, I have a personal repository at <https://bitbucket.org/massimiliano_leoni/massimiliano-leoni.bitbucket.org> and up until some time ago I was able to access files stored into it with links of the form <https://massimiliano-leoni.bitbucket.io/mthesis.pdf> . However, those links don't work any more and I simply get a "Repository not found" error now.

How can I get it to work again?

Thanks in advance for any help,  
Massimiliano


Answers:
author: Ben
body: Hey Massimiliano,

Welcome to the Bitbucket Cloud Community! :)

I have tested the functionality of hosted personal websites on my end and I am unable to reproduce the issue you have specified.  

I followed the same naming convention of my personal repository as defined in our [documentation](https://support.atlassian.com/bitbucket-cloud/docs/publishing-a-website-on-bitbucket-cloud/) and was able to have my team members and myself be able to access the files in the same URL format you have mentioned (tested both public and private repo access settings).

Can you please double-check the file name of the file you are trying to access? The URL is case sensitive and I have confirmed this myself (ie I received "file not found"/"repo not found" errors when I typed in either a deliberately incorrect name, or a name where it WAS NOT capitalized when the file in my repo WAS capitalized).

Looking forward to hearing from you.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Need GC on remote
Asked by H?ctor Fenoll Malonda:

Please run garbage collection on our salesforce repository (<https://bitbucket.org/hotelbeds-cloud/salesforce/src/master/>)

Could you execute it at 00:00 GMT?

Thanks, best regards


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@H?ctor Fenoll Malonda](/t5/user/viewprofilepage/user-id/4789664) ,

on bitbucket cloud, gc is automatically performed on a regular basis (<https://support.atlassian.com/bitbucket-cloud/docs/do-i-need-to-run-git-gc-housekeeping-on-my-repo/>).

If you want a specific run, you need to ask through the customer support using the following link <https://support.atlassian.com/contact/#/>

Fabio


Tags: bitbucket-cloud

cloud

garbage-collection
scp-deploy: error usage: scp
Asked by jurepetrovic:

Hello,

I'm trying to deploy build using scp-deploy 1.2.1. I followed the example on the page and I get weird error.It seems to me like the scp command is not properly invoked.

Attaching my bitbucket-pipeline.yaml file and screenshot of the error.

Any ideas?

![slika.png](/t5/image/serverpage/image-id/200465i6733CEF59C4874E8/image-size/large?v=v2&px=999 "slika.png")

# The following deployment steps will be executed for each pipeline run. To configure your steps and conditionally deploy see <https://support.atlassian.com/bitbucket-cloud/docs/configure-bitbucket-pipelinesyml/>  
- step:  
name: 'Deployment to Staging'  
deployment: staging  
script:  
- pipe: atlassian/scp-deploy:1.2.1  
variables:  
USER: $USER  
SERVER: $SERVER  
REMOTE_PATH: '/var/www/scp-deploy/qa_tool/'  
LOCAL_PATH: 'dist/testing-tool/\*'

Variables are defined, folders are created and the user has permissions.

Thank you for ideas,

Jure


Answers:
author: lissyaka
body: Hi [@jurepetrovic](/t5/user/viewprofilepage/user-id/3820858) . According to [this example](https://bitbucket.org/bitbucketpipelines/example-scp-deploy/src/master/bitbucket-pipelines.yml) , you should have artifacts to deploy, do you have it in your case?  

<br />

```
image: node:10.15.3

pipelines:

default:

 - step:

name: Build and test

caches:

 - node

script:

 - npm install

 - npm test

 - npm run build

artifacts:

 - build/**

 - step:

name: Deploy artifacts using SCP to PROD

deployment: production

script:

 - pipe: atlassian/scp-deploy:1.2.1

variables:

USER: $USER

SERVER: $SERVER

REMOTE_PATH: '/var/www/scp-deploy/html'

LOCAL_PATH: 'build/*'
```

Also try to add DEBUG: true to your pipeline configuration,maybe we will see more details.  

Cheers  

comments: author: jurepetrovic
body: Yes, I was missing "artifacts" declaration. Thank you for your help! :)


Tags: bitbucket-cloud

cloud

scp
I need a tutoral on how to use bitbucket with visual studio 2019,2022
Asked by JAMES SMOOT:

I need a tutorial of a How to...


Answers:
author: Ben
body: Hey James!

Welcome to the Bitbucket Cloud Community.

The Bitbucket extension for Visual Studio is a third-party application so there is limited information I can provide from my end, however it looks like other people have asked for the same documentation in the QA section for the link below. There appears to be a contact email for the developer on the Overview page here so it might be worthwhile reaching out to them directly:  
[https://marketplace.visualstudio.com/items?itemName=MistyK.VisualStudioBitbucketExtension\&ssr=false#overview](https://marketplace.visualstudio.com/items?itemName=MistyK.VisualStudioBitbucketExtension&ssr=false#overview)

Also in the "Overview" section it looks like the latest version formally supported is Visual Studio 2019 as this was the last update provided in the release notes so I would recommend using this version if you are unable to get 2022 to work.

There is a community question here which also might be useful information for you:  
<https://community.atlassian.com/t5/Bitbucket-questions/When-will-Bitbucket-support-to-VS2022/qaq-p/1894860>

Hope this helps to steer you in the right direction.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Cannot See My Team's Bitbucket Repositories
Asked by Arthur Coleman:

I have access to my company's JIRA, Confluence and Bitbucket under the same email address and login credentials. Bitbucket was added last and while I was able to get in and set up, I cannot see any of my team's repositories.

When the invitation comes and I click on the link to accept the invite, I get a lock image and the message "this invitation no longer exists" - even though the admin sent the invite to me 30 seconds before. He can see me in the system with the invite still waiting to be accepted.

This is slightly different than the issue listed here - <https://community.atlassian.com/t5/Bitbucket-questions/Cannot-see-the-repositories-of-my-project-and-team/qaq-p/1555113>, which is about 2 years old anyway. So I am submitting a new question.


Answers:
author: Ben
body: G'day Arthur!

Welcome to the Bitbucket Cloud Community.

I have checked in the backend and cannot see your email address on our internal suppression list, nor can I see any blockages in our SMTP logs for delivering emails so as you have stated, I do not believe that the link you provided will apply to this issue specifically.

Are you able to ask the administrator whom invited you to the workspace to please cancel the invitation, wait 1 minute to ensure that it has been fully cleared from the system - refresh the browser and then re-send the invitation fresh again and try to accept the invitation?

Something may have gone wrong with the initial invite link and I believe refreshing it may solve this issue.

Let me know how it goes.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
I can't log in to the Bitbucket
Asked by ??????? ?????????:

I have the same problem that is described in this topic <https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-Bitbucket-We-couldn-t-log-you-in/qaq-p/2042402> Please help me too.


Answers:
author: Theodora Boudale
body: Hi [@??????? ?????????](/t5/user/viewprofilepage/user-id/4956668),

Your Bitbucket Cloud account was set to inactive, so I went ahead and reactivated it.

Could you please check if you are able to access it now?

Kind regards,  
Theodora


Tags: bitbucket-cloud
I can't login to my Bitbucket Account
Asked by Fred Alo?:

Hi,

I can't login to Bitbucket, I always get this message.

Apparently I 'm not alone to have this issue, how can I solve it ?

Cheers,

Fred

We couldn't log you in {#toc-hId--553744846}
--------------------------------------------

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.


Answers:
author: Theodora Boudale
body: Hi [@Fred Alo?](/t5/user/viewprofilepage/user-id/4956613),

Your Bitbucket Cloud account was set to inactive, so I went ahead and reactivated it.

Please feel free to let me know if you are able to access it now.

Kind regards,  
Theodora


author: Claudio Gonzalez
body: Hi [@Fred Alo?](/t5/user/viewprofilepage/user-id/4956613) ,

Can you try in a private window of the browse?

comments: author: Fred Alo?
body: same problem


Tags: bitbucket-cloud
Not receiving account recovery link on an email
Asked by michchandev:

I have another account which connects to a business email. I'm not receiving the recovery email. Any way to fix this?


Answers:
author: Theodora Boudale
body: Hi [@michchandev](/t5/user/viewprofilepage/user-id/4956317),

Is this a 2FA recovery email? If so, please keep in mind that the 2FA recovery email is sent 24 hours after the request was made.

It is also possible that your email address is in one of our suppression lists, which means that any emails we send to this email address won't get delivered. In that case, we would need to remove it from the suppression list so that you can receive emails from Atlassian again.

Are you able to log in to <https://community.atlassian.com/> with the email of the account that has the issue?  
If so, please log in to community with that email and then leave a comment here. I will then be able to view this account's email and check if it is in any of our suppression lists.

If you can't log in to community with that email address, please let me know and I can create a support ticket for you so you can share the account's email privately and we can then check our logs.

Please let me know additionally if this concerns a 2FA recovery email or a different type of email (e.g. password reset).

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Stopped receiving email notifications
Asked by jeyntjens:

Hi,

since a while now I stopped receiving email notifications. I read on similar posts that it is possible that my email is blocked. Since I verified the settings, this is perhaps the problem.

Can you please verify and unblock if it is the case?

Many thanks!


Answers:
author: Patrik S
body: Hello [@jeyntjens](/t5/user/viewprofilepage/user-id/4956092) ,

Welcome to Atlassian Community.

I've checked internally for the e-mail of the account you used to post this question in the community and this e-mail is not currently in our e-mail suppression list, so it's not being blocked.

If the e-mail address you are facing the issue is not the same as the one from your community account, please create a community account using the e-mail affected and use it to reply here, so I can also check if it's in any internal suppression list.

I'd also suggest referring to the following documentation to check if your e-mail notifications are enabled for Bitbucket :

* <https://support.atlassian.com/bitbucket-cloud/docs/manage-email-notifications-for-watched-objects/>

Let me know in case you have any questions.

Thank you, [@jeyntjens](/t5/user/viewprofilepage/user-id/4956092) .

Kind regards,

Patrik S


Tags: bitbucket-cloud

cloud
Repository size doubled after using BFG.
Asked by Erdo?an G?kbulut:

For the 3.27 GB REPO, I deleted and pushed large files with BFG, but after this process, the size increased to 5.71GB

Local;

count: 0  
size: 0 bytes  
in-pack: 162599  
packs: 1  
size-pack: 2.43 GiB  
prune-packable: 0  
garbage: 0  
size-garbage: 0 bytes


Answers:
author: Theodora Boudale
body: Hi [@Erdo?an G?kbulut](/t5/user/viewprofilepage/user-id/4955895),

I see that you have created a support ticket and one of our engineers ran a git gc for your repo.

If you need anything further, you can reach out via the support ticket.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Webhook to jenkins is throwing ERROR
Asked by Thokala Chaitanya:

After restarting bitbucket, getting this error while testing webhook connections.  
![Screenshot 2022-06-02 at 12.49.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/200251i4C39FF309DCDB4B2/image-size/large?v=v2&px=999 "Screenshot 2022-06-02 at 12.49.11 PM.png")  
ERROR: The server didn't respond. You may retry your request when the server comes back up.


Answers:
author: Gabriela Costa {Appfire}
body: Hi [@Thokala Chaitanya](/t5/user/viewprofilepage/user-id/4955649)

Thanks for raising a question here.

The screenshot you shared is is of Bitbucket native webhooks, it's not part of "Webhook to Jenkins for Bitbucket" app.

If you're interested you can try our app for free, and let us know if you face any issues.

Thank you,  
Gabriela


Tags: bitbucket-server

server

stash

webhook
Repository size limit Exceeds
Asked by Biswajit Sahu:

Hi,

We are facing one issue where in our repo sized has reached 4.75/4 GB, Due to which we are unable to commit or push our changes to repo Please let us know , How can we fix the issue,

Thanks,

Biswajit


Answers:
author: Theodora Boudale
body: Hi Biswajit,

I see that you created a support ticket for this issue, an engineer ran a garbage collection for your repo and its size has been reduced.

If you need anything further, please feel free to reach out.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud