youngmon/atlassian-qna huggingface dataset:
Users unable to access confluence
Asked by Jodi Broussard:

My team users are unable to access the Confluence page I created in connection to the Jira board. I've made sure they've been added, but they're still denied access with the following message:

"You've stumbled on a restricted space"


Answers:
author: Fabian Lim
body: Hi [@Jodi Broussard](/t5/user/viewprofilepage/user-id/4709358)

Welcome to the community!

I would review first if they have access to the confluence space. Check the space permissions first: <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>

after that, I would also check that there are no page restrictions: <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

Good luck

comments: author: Jodi Broussard
body: I was actually able to solve it by going to space permissions and adding them as an individual user. Here is the path for others who might need to know it

Space Settings\>Space permissions\>General\>Individual Users\>Edit Permissions\>Add user


Tags: cloud

confluence-cloud
Confluence stopped for the 3rd time after 14 days - MSSQL transaction log filled up harddisk in 1d
Asked by Sven:

Hello,

we are running on confluence 7.12.2 and are experiencing since mid december 2021 (nothing changed on the configuration since about 6 months) a strange effect.

Every about 10-16 days it happens that the MSSQL Transaction logs starts to grow very fast and to fill up the complete harddisk in about 1,5 days.

When the harddisk is full, confluence stopps working with different error message. (no surprise)

We than can shrink the transaction log manually again and the confluence will work for another 10-16 days...

We have no idea what could cause the behaviour?

We checked scheduled tasks but could not find any coinciedence. The time range until the next "growing event" is always a bit different...

Any ideas about what to check is welcome!

As a workaround we could switch the database mode to "Simple" - so no transaction log would be created any more. But doing this, we would rely completely on a daily backup of the database. Is this save? What is the recommended mode?

Thanks,

Sven  

NB: Our support ran out in summer 2021. Hopefully there is a solution :)


Answers:
author: Pramodh M
body: Hi [@Sven](/t5/user/viewprofilepage/user-id/853593)

You may want to disable SQL logging

Please find the reference here

<https://confluence.atlassian.com/doc/enabling-detailed-sql-logging-179030.html>

Let me know if this works for you!!

Thanks,  
Pramodh


Tags: confluence-server

log

ms-sql

server

transaction
I can't set the @parent as root
Asked by Brian Brehart:

Greetings!

I've created a child page (CP2) of a child page (CP21) and I want to insert a Page Tree with the parent (CP1) as the root, but I don't get that choice. It's either [@home](/t5/user/viewprofilepage/user-id/2520228) or @self, even if I type @parent in the root box. Is this a "feature" or a bug?

Cheers

![Screen Shot 2022-01-14 at 12.38.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/177880iEE42EABAB3A7F86E/image-size/large?v=v2&px=999 "Screen Shot 2022-01-14 at 12.38.14 PM.png")


Answers:
author: Goldired Retired
body: Hey there!

Did you follow [this link](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/)[,](https://goldretired.com) which is provide by the support member? I can you please follow back tell me that your issue was fix?

Thank you!!!


author: Kishan Sharma
body: Hi [@Brian Brehart](/t5/user/viewprofilepage/user-id/4608219)

I am able to replicate this issue, so its a bug probably. As mentioned on [this article](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/), I can't see @parent, @none special value in the "Root page" parameter in Page Tree macro.   

I would suggest you to [submit a support ticket with Atlassian](https://support.atlassian.com/contact/), they will work with you directly to collect the details, Development needs and craft a detailed Bug report so it has the best opportunity to be fixed.


author: Pramodh M
body: Hi [@Brian Brehart](/t5/user/viewprofilepage/user-id/4608219)

Yes, we have observed this, include the page name of the parent page in order to include all the child pages in the macro

Thanks,  
Pramodh


Tags: cloud

confluence-cloud

hierarchy

page-tree

root
How do i set a custom Status as Resolved
Asked by Sneha Sasikumar:

Hi All,

I am trying to set certain custom status of my project to be categorized as Resolved. For example i have a project A for which i have a custom status Duplicate.

Now when i change the status of a ticket to Duplicate i would want it to be treated as Resolved and it shows up in the resolved charts and reports of JIRA dashboard i am trying to set up.

Help is appreciated


Answers:
author: Bastian Stehmann
body: Hi [@Sneha Sasikumar](/t5/user/viewprofilepage/user-id/2680271) ,

That's pretty simple. You just have to modify the workflow. In the transition to the status duplicate you have to add a post function where you set the field resolution to a value. As soon as this field is set, the issue will be treated as resolved.

comments: author: Sneha Sasikumar
body: Thank you so much, i found another link after i posted this and followed the steps and it worked

<https://community.atlassian.com/t5/Jira-questions/Setting-resolution-based-on-status/qaq-p/1827282#U1911828>


author: Sneha Sasikumar
body: I do have one question - I did all the post for my custom statuses to have resolution as done. But what i am seeing is this applied only for the tickets going forward or if i again select the status to be the one i wanted.

Is there a way to apply the resolution created for all past statuses for which resolution was set only today?


author: Bastian Stehmann
body: Hi, to apply that to all existing issues, you can do a bulk edit and transition them all at once again to that status. For this, go to the issue navigator and select all affected issues. Then choose Bulk edit from the Tools menu.

Maybe you have to create a temporary transition in the workflow to do so and remove it after the issues are fixed.


author: Sneha Sasikumar
body: I understand the bulk update but wouldn't it override the ordinal date the ticket was closed.   
for example I have issue 1234 marked passed on 12/20 and I set passed with resolution done just today 01/14.

now when I do bulk update or just update ticket 1234 and choose pass again would the resolved date change to 01/14??


author: Bastian Stehmann
body: I'm not sure about the resolved date, but the updated date will change definitely.

But sadly that's the only way to achieve it.


Tags: cloud

confluence-cloud
Pb with attachement moving
Asked by laurent laurent:

Hi

I use ifttt on created ans modified to move a file. That worked perfectly and images was displayed in table view. Since th? confiform update to 2.24.3 release, sole images has replacez by file 'not found msg. File is Always in attachment page..... I tried to re-enter th? same image file and I obtain both image ans error msg. In other words, I can't suppress th? error message in th? view page....

Best regards


Answers:
author: Alex Medved _ConfiForms_
body: Hi

I suggest to [open a support ticket with us](https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form) and provide details on your form's configuration

So, we can look into it together and see what is going on

Alex


Tags: confiforms

attachment

confluence-server

ifttt

server
CSS for H2 influences sidebar
Asked by Martin K?nig:

Hi All

I'm using a CSS-macro within the page to change the style of H2.

*h2 {font-size: 25px!important; color: #000000!important;font-weight:500!}*

Unfortunately the sidebar gets change as well. How can I prevent this?

Can anybody give me a tip on how to achieve this?

Thanks

![ConfluenceCSSProblem.png](https://community.atlassian.com/t5/image/serverpage/image-id/177859i8BE4AACA68B49659/image-size/large?v=v2&px=999 "ConfluenceCSSProblem.png")


Answers:
author: Brant Schroeder
body: Your CSS style is being applied to all H2 elements on the page. If you want it to only apply to certain elements you need to be more specific in the CSS. If you add #main-content that should be enough to fix it. So your CSS is

*#main-content h2 {font-size: 25px!important; color: #000000!important;font-weight:500!}*


Tags: css

server
Export of Product Roadmap is Missing Roadmap Overview
Asked by Melissa Alvarez:

I am trying to export a Product Roadmap to share with a client who does not have Confluence access. Whenever I export to PDF or Word, the Roadmap Overview is missing.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Melissa Alvarez](/t5/user/viewprofilepage/user-id/4709039) ?

Welcome to the Community! I've taken a look into this issue for you and it appears there's been a ticket raised on this issue. You can view, vote and track the issue here: <https://jira.atlassian.com/browse/CONFCLOUD-68625>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Melissa Alvarez
body: Thanks for the info, [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) ! I appreciate it!


author: Laura Holton _ACE Rotterdam_
body: Happy to help or at least direct you to potential help in the future ? hopefully this gets resolved soon for you!

*P.S. To help Community members facing the same issue you can accept the solution above to help them find it quick and easy* ?


Tags: cloud

confluence-cloud
Can I implement DeepL translation to an entire Space rather than implement it page by page?
Asked by Dan Moran:

Our documentation website has French translation available, but to use it, I have to log in as an admin and, on each page, select Create DeepL translation.

I'm thinking that there must be a better way.

Any advice / recommendations is very welcome.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Dan Moran](/t5/user/viewprofilepage/user-id/510387) ?

I've taken a look into this and various options on the Atlassian Marketplace for you, but unfortunately all the options I've looked at focus on page translation over space translation. Depending on the app you use it may be worth contacting the vendor to see if they have this option on their development roadmap?

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Dan Moran
body: Thank you, Laura!


author: Alessandro Distefano
body: Hi [@Dan Moran](/t5/user/viewprofilepage/user-id/510387)

I'm the product manager of [Lango](https://marketplace.atlassian.com/apps/1222713).

If you'd like, you can suggest a new feature to our [customer support](https://adapps.atlassian.net/servicedesk/customer/portal/2/group/3/create/15) and monitor its progress. We constantly evaluate suggestions to deliver new features on our Lango commercial version. Your suggestions can help us build a better product.

All the best,  
Alessandro


Tags: confluence-server

server
query related to confluence mounts
Asked by kulandesu.david:

Hi All,

I have installed the confluence application in kubernetes using helm charts. In addition to local-home, shared-home; I have created an additional volume to mount the java path at /opt/java. However the pod is crashing as it's not able to find the java at /opt/java/openjdk/bin/.

My understanding is that the confluence loads the java packages at /opt/java/openjdk by default. It fails to load the java when mounted.

<https://atlassian.github.io/data-center-helm-charts/userguide/CONFIGURATION/#additional-volumes>

My requirement is to store some certificates under java path after mounting so it stays even after the pod crashes.

<br />

Thanks


Answers:
author: Pramodh M
body: Hi [@kulandesu.david](/t5/user/viewprofilepage/user-id/4672815)

Welcome to the community ?

Create a symlink in installation directory for java for external usage, by default when you are installing it takes the installation directory

Thanks,

Pramodh

comments: author: Pramodh M
body: One better idea though, if you have customisations that are to be done in installation directory, change the image to install the certificate and then use that image as base image


Tags: cloud

confluence-cloud
Lost config
Asked by meynet:

My server has lost his confluence.cfg.xml  
all is content is NULL NULL NULL .....  
how can I rebuild this file ??  
could you send my a tipical xml file where I only hav to change my key licence and the info for a postgresql standard connexion ?

because if I delete this file, I have to reinstall all, and I am afraid to lost all my datas

thanks for your help  
best regards


Answers:
author: Kishan Sharma
body: Hi [@meynet](/t5/user/viewprofilepage/user-id/3673336)

If the `<confluence_home_directory/confluence.cfg.xml` file is missing or damaged, please [refer this documentation](https://confluence.atlassian.com/confkb/how-to-generate-a-new-confluence-cfg-xml-425461512.html) to generate a new, valid one.


Tags: confluence-server

server
Examples of PDF Export Stylesheet
Asked by Ankur Saxena:

Hi

We put all our API documentations on confluence and when we have to export it, the exported PDF is very drab and with explained blank spaces and sometimes icons missing and Page titles in completely normal font.

<br />

If we can get a good PDF stylesheet that someone might be using, it would be really helpful.

Thanks


Answers:
author: Fabian Lim
body: Hi [@Ankur Saxena](/t5/user/viewprofilepage/user-id/891774)

Take a look at this kb article that provides instructions on how to style the pdf export: <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>


Tags: cloud

confluence-cloud

pdf-export

stylesheet
Excel macro not showing content
Asked by daryl:

My company has a page that has a couple of Excel macro's imbedded in it. When viewing the page, the macro's just spin, nothing show's. I can edit the page and edit the macro. I see a preview and I can download the spreadsheet.

I decided to use one of those spreadsheets and create a page in my personal space. I uploaded that spreadsheet and I inserted the macro, however, when I edit the macro to select the spreadsheet, there is nothing there. For some reason it can't find the uploaded spreadsheet.

We are on Confluence v7.15.0.

Any suggestions?

Thank you.

Daryl


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@daryl](/t5/user/viewprofilepage/user-id/4114809) ,

Sometimes the Excel macro won't display very complex formulas - don't know if this is your case though, but I came across such thing several times.

You may browse the Atlassian Marketplace for the apps that recreate Confluence tables from CSV attachments (I think there are even free apps).

Our app that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server) is a paid add-on, but it's a complex plugin that will be able to replace Excel and you won't need to switch between two instances.

But our app also provides the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro to recreate tables from CSV attachments/URLs. These recreated tables can be also filtered/aggregated/visualized in Confluence with the help of our other macros.


author: Katerina Kovriga {Stiltsoft}
body: Hi there,

As this Community thread mentions our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community) app, we are happy to introduce its new macro -- [Table Spreadsheet](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community).

The macro allows you to work with fully functional Excel spreadsheets right in Confluence.

You'll be able to use cells' formulas, filters, conditional formatting, etc., create pivot tables and charts from the page view and edit mode.

The Table Spreadsheet macro is available for Cloud and Server/Data Center.

![](https://docs.stiltsoft.com/download/attachments/83100938/Conditional%20formatting.png?version=1&modificationDate=1641987630000&api=v2&effects=border-simple,shadow-kn)


author: daryl
body: I figured out why my test page wasn't working, or why I couldn't find the files that I uploaded. I needed to "Attach" the files, not upload them.

Still not sure why the original page's macro is just spinning. Any thoughts?

Daryl


Tags: confluence-server

server
Context sensitive help as a front end user
Asked by Karen Tavares:

Our organization has a Confluence site for users to submit forms. I want to see if there is a way to implement context sensitive help. All I want to do is this - I have a form or a page, and I want the user to be able to click or hover over something (a link or hotspot) and pop open a box without leaving the page, and close it.

I am a front end user only with no access to the back end (although I can edit pages). I don't need a real-time, Robohelp like solution, I would be willing to put the help text in myself. Looking for recommendations. If it can be done with CSS, it would be great to get the script. Thanks everyone!


Answers:
author: Kishan Sharma
body: Hi [@Karen Tavares](/t5/user/viewprofilepage/user-id/4708804) Welcome to the Atlassian Community!  

You may try inline comment to see if that works for your requirement. This is how you can add an inline comment -

1. Highlight the text you want to comment on
2. Choose the add comment ![](https://confluence.atlassian.com/doc/files/139483/747833499/1/1433226648792/Inline+comment.png) button that appears above the highlighted text
3. Type your comment and choose **Save** (Ctrl+S or ?+S)

The selected text will appear with a yellow highlight indicating an inline comment; choose any highlighted text on the page to display the related comment(s).

Just like page and blog post comments, others can reply to, or like, your inline comments, and you'll be notified when they do.


author: Matt Reiner [K15t]
body: Hey [@Karen Tavares](/t5/user/viewprofilepage/user-id/4708804)

Atlassian just announced an awesome new Help Panel they're adding to Confluence Cloud but unfortunately, users and developers can't add content to it... yet.

I think [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)suggestion is a great one.

comments: author: Laura Bridges
body: Hey [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048)

About that "awesome new Help Panel" for Confluence Cloud. It's been a few years...I don't see it. Do you have a link? Maybe I'm not searching for the right thing?

Thanks!


author: Matt Reiner [K15t]
body: Hey [@Laura Bridges](/t5/user/viewprofilepage/user-id/5225476)! You can find the panel by hitting the "?" in the upper right corner.

![Screenshot 2024-03-15 at 13.57.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/312439i4FD22877CCB851E8/image-size/large?v=v2&px=999 "Screenshot 2024-03-15 at 13.57.32.png")


Tags: confluence-server

context

server
I have a real problem here with my app requests
Asked by Klaida Sulko:

I cannot manage app requests

It shows me that message

### Manage app requests {#toc-hId-1311538092}

This is a list of apps requested by users including the number of requests per app.  
We ran into a little trouble. It might just be a hiccup. Try again in a bit.  
Please can you help me?


Answers:
author: Pramodh M
body: Hi [@Klaida Sulko](/t5/user/viewprofilepage/user-id/4708653)

Welcome to the community ?

Ask your site admin to install the apps.

If you are the site admin, you should be able to see the list of requested apps by users.

Thanks,

Pramodh

comments: author: Klaida Sulko
body: Thanks a lot for helping me! [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) :)


author: yukesh
body: [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

I am an site admin but still I see below test message .

### Manage app requests {#toc-hId-2114230698}

This is a list of apps requested by users including the number of requests per app.  
We ran into a little trouble. It might just be a hiccup. Try again in a bit.  
Installed a plugin need to approve it but can't  
Thanks ,  
Yukesh


Tags: cloud

confluence-cloud
Button for creating subpages with a specific format
Asked by Michael Schreiy?ck:

Hello

I would like to create for a collaboration with another internal team a confluence Page which startet a collaborated workstream.

a bit more concrete...

i would like to integrate a "Button" on the main Page which creates a subpage.  
The subpage should have always the same format (i would like to have there some questions and checkboxes)...

The User which created the subpage and filled out the questions saves his input and in an ideal case i get directly informed that there is a new topic for me created...

is there any possibility to create such a page ?  
I did not find a propper solution for it so far...  
-the create by template Makro ist (at least as i tried it) not the right one...

thanks for your help

best,

michael


Answers:
author: Jack Brickey
body: What is it about the [Create from template macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-create-from-template-macro/)that doesn't meet your needs?

maybe you just need to [create a template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/) and use the Create button?

comments: author: Myro
body: exactly sufficient ?


author: Jack Brickey
body: [@Michael Schreiy?ck](/t5/user/viewprofilepage/user-id/4708438) , I just wanted to check back in with you to see if you still need assistance.
Code Snippet: Display problems
Asked by Peter Hochstrasser:

Hi all

I'm experiencing the following behaviour of confluence cloud when using the code snippet macro:

When I edit a line of code, it looks like this:![code-edit-mode.png](/t5/image/serverpage/image-id/177760iB5BE636A1ECCB670/image-size/large?v=v2&px=999 "code-edit-mode.png")

That's OK, looks good.

However, in read mode this one line looks like this:

![code-read-mode.png](/t5/image/serverpage/image-id/177759iE3FD39BF94ABCB53/image-size/large?v=v2&px=999 "code-read-mode.png")

The scroll bar for the completely visible line runs over the complete page.

This is not OK, and it doesn't look good by any standards.

Anybody else having this experience?

Yours truly

Peter


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Peter Hochstrasser](/t5/user/viewprofilepage/user-id/588923) ?

Unfortunately this is a known bug, for which a bug ticket is raised in Atlassian. You can vote for and watch it [here](https://jira.atlassian.com/browse/CONFCLOUD-71644).

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Peter Hochstrasser
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)

While the ticket you link above does show the same behaviour of the code snippet, it seems erroneously to assume that this problem only exists when you embed the code snippet page into another page using insert page.

I can confirm that code snippet does that all by itself...

Seems to me that Atlassian succeeds in reducing functionality and also manages to break what's left of the original functionality of the code block macro.

Why?

Who benefits from this?


Tags: cloud

confluence-cloud