youngmon/atlassian-qna huggingface dataset:
pago premium 2 licencias
Asked by assessoria:

acabo de pagar una licencia para dos usuarios: \[email removed\] y \[email removed\]

Me dice que hay un error de facturaci?n, y no se donde.

Cuando empiezo a utilizar el programa ?como?

?el que estaba utilizando antes gratuito puede estar enterlazado para no peder la informaci?n? ?estaba bajo otro email \[email removed\]?


Answers:
author: Cody C.
body: One more thing - for privacy reasons, I'd suggest editing or deleting your original message here, just to remove the full email addresses!

comments: author: assessoria
body: como se borra? pensaba que solo lo veian el equipo de facturacion


author: Cody C.
body: If you submit a request through trello.com/contact and choose Billing, only the billing team would see that - on the other hand, this community forum is public, so other people can view this thread as well.

I've removed your email addresses from the original message. The best next step will be to contact the billing team directly through trello.com/contact (if you haven't already) and we can help get this figured out!


author: Cody C.
body: I think you're right, there must be a mix up with the email addresses assigned to that Workspace. We aren't able to discuss specifics of accounts information through the community, mostly to be sure we keep your personal information as private as possible, but we're glad to help out.

I've opened a ticket with our billing team on your behalf, please keep an eye out for updates, and if you don't see any then please get in touch with us through trello.com/contact and we can help investigate further!
Each Trello Mail includes the information about the upgrade instead of the preview
Asked by anja.baumeister:

In each email I have the following information on top instead of a preview of the notification

? Trello-Benachrichtigungen haben gerade ein Upgrade erhalten. Sie k?nnen nun ausw?hlen, welche E-Mail-Benachrichtigungen Sie erhalten m?chten. [Benachrichtigungseinstellungen verwalten ?](https://trello.com/u/me/account#email-notifications)

I cannot change anything, I have visited the Atlassian website, but even after that it continues. How can I stop this. I want to see the preview of my task.


Answers:
author: Cody C.
body: Hi Anja! That message is there during the initial release of the **Email notification preferences** options, apologies that there isn't a way to disable or remove that notice for now.

When you get the email, is there a missing section below it that says "**Here's the latest..."?**That's where the preview of the notification should be, but it sounds like that's not showing for you.

If that's the case, could you let me know what type of action triggered your notification, but doesn't contain the preview? You should be able to see that in Trello by opening the notification drawer (Bell icon) in the top-right corner.

Please don't post any personal info here in the community, just to be sure everything remains secure, but if you let me know that detail I can help troubleshoot a bit further!

Here's what I'm seeing on my side:

![Screen Shot 2023-02-28 at 10.48.38 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/242985i4D4AF2CDD3629BF9/image-size/large?v=v2&px=999 "Screen Shot 2023-02-28 at 10.48.38 AM.png")
if i make automatic buttons in trello, how i can move one to top or one down? in the card
Asked by Omri Shuva:

if i make automatic buttons in trello, how i can move one to top or one down? in the card


Answers:
author: Dreamsuite Mike
body: The buttons are in alphabetical order.

The crude workaround I have for this is to number them...

![Picture1.png](https://community.atlassian.com/t5/image/serverpage/image-id/242652iFA72ECBEDB70ABF6/image-size/large?v=v2&px=999 "Picture1.png")
Eu perdi todas as informa??es e quadros arquivados e ativos da minha conta. Como eu recupero?
Asked by Dayzelene Cristina Cardoso de Lima:

Eu abri a minha conta Trello e os quadros ativos e arquivados n?o est?o aparecendo. Tem como recuperar as informa??es?


Answers:
author: Cody C.
body: Most often we see this when the you're logging in with an email address that's different from the one with access to your boards. For example, perhaps normally you'd log in with a work email, but this time you logged in with a personal email instead.

We can't discuss account specifics through the community, mostly to be sure we keep your information private. But please try logging in to Trello with any other email addresses you might have used to double-check that your boards aren't associated with a different account.

If all else fails, please open a ticket through Trello.com/contact and we can help investigate further!
How do I create a template from a board?
Asked by Rhian Cotter:

I want to create a template from a board. The User Guide (<https://support.atlassian.com/trello/docs/the-board-menu/>) says this option is in the Board menu under MORE- but I can't find the board menu, or the MORE menu option.  
Can someone point me in the right direction, please?


Answers:
author: Jared
body: Hey [@Rhian Cotter](/t5/user/viewprofilepage/user-id/5157227) ,

Click the three dots at the top right of the board: ![screenshot_ShowMenu.png](https://community.atlassian.com/t5/image/serverpage/image-id/242610i021842716132CCF2/image-size/large?v=v2&px=999 "screenshot_ShowMenu.png")

That should open the board menu. You can also use the keyboard shortcut '\]' to toggle it.

comments: author: Rhian Cotter
body: Thanks, Jared - much appreciated!

My background image made the 3 dots very hard to see. Once I knew they were there, it was easy!

Rhian

:(
I'm trying to cancel a Trello payment.
Asked by ???:

ID : highyes_tax@naver.com

I clicked the wrong way and the payment was made, please make sure that the existing $25 subscription is not billed in the future.  

It's frustrating because there's no place I can contact in Korea. Please process it.


Answers:
author: Victor N
body: Hi there, sorry to hear that you will be canceling your subscription and we are sad to see you stop using the paid plan. We will also appreciate it if your can share some details on how we can make Trello better work for you.

Meanwhile, I helped to cancel the subscription and I can confirm that it won't be auto-renwed. Feel free to reach out to us anytime you have a question, we are always glad to help.

You can/should remove your personal email address from the request now as this is a public forum.
Using the Voting Power-Up with free version
Asked by Isabelle Blanpied:

Hi,

Is it possible to open a vote for all members on a Trello public dashboard, using the free version ?

With the Voting Power-Up, only the admin can vote.

Thanks for your help,

Isabelle

![Capture d??cran 2023-02-27 141447.png](/t5/image/serverpage/image-id/242529iCE758BB713C31102/image-size/large?v=v2&px=999 "Capture d??cran 2023-02-27 141447.png")


Answers:
author: Brant Schroeder
body: [@Isabelle Blanpied](/t5/user/viewprofilepage/user-id/5157156) Welcome to the Atlassian community

Are you using the power-up? <https://trello.com/power-ups/55a5d917446f517774210013/voting> If this is the one that you are using you can go to the board setting and set up who can vote.

![Capture45.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/242674i3040D9E8C171F994/image-size/large?v=v2&px=999 "Capture45.PNG")

comments: author: Isabelle Blanpied
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Thanks for your answer, I was using "Advanced Voting system" Power Up instead of "Vote". Now, evrybody can vote !


author: Isabelle Blanpied
body: Maybe you could also help me with another issue : how can I embed a public trello board on my website ?

Thanks in advance [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Brant Schroeder
body: [@Isabelle Blanpied](/t5/user/viewprofilepage/user-id/5157156) I believe you can use the information here: <https://developer.atlassian.com/cloud/trello/guides/embedding/embedding-boards/>
I'm trying to cancel a Trello payment.
Asked by ???:

I'm trying to cancel a Trello payment.  
ID : highyes_tax@naver.com

I clicked the wrong way and the payment was made, please make sure that the existing $25 subscription is not billed in the future.  

It's frustrating because there's no place I can contact in Korea. Please process it.


Answers:
author: Victor N
body: Hi there, I see that you sent in the request twice and I responded on the other thread :)
I would like to have an email sent to me when a job card has been moved into the completed list.
Asked by JRS Operations Team:

When a job card from my board is moved into the completed list the email that is sent to me at this stage can only have a subject and description that is the same every time and has very limited info about the job itself.

I would like the job card link on the email aswell and any other info I can put on the email would be great

Any ideas


Answers:
author: Christl_Email for Trello
body: Hi [@JRS Operations Team](/t5/user/viewprofilepage/user-id/5156892)?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

<br />

If you are using the Butler to send the email notification, you could look at including Butler variables in your notification. You can read more about butler variables here <https://support.atlassian.com/trello/docs/butler-variables/>

<br />

You can also use variables to pull data from the card in to your emails and saved replies if you are using the Email for Trello Power-Up. You can read more about Email for Trello variables here <https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies>

<br />

Hope that helps!
How do I hand off the automation I've created to another admin account - enterprise
Asked by Hector Network:

I've built out around 80% of the company enterprise workspace, with 30 people working on 8 or so workspaces, some of which have 5-10 boards. Most of the automation, rules and buttons have been set up by me, but I'm leaving the company.

What is the best way to hand that over to another team member?


Answers:
author: Dreamsuite Mike
body: I am not sure making them an admin will handover automations. To transfer automations, you need to ensure the automations in libraries and are shared with the workspace. Then you can allow whoever it is who will take this over to download them and enable them from his account, before removing you. I don't think enterprise is different from Premium so based on that, there is no clean or slick way of doing it. Its pretty manual, tedious and time consuming. May be worth reaching out to enterprise support to see if they can help you do it in an easier way

comments: author: Hector Network
body: Thanks, I have reached out to enterprise support, seems so strange that rules are user-specific and not board wide- especially when created by an admin!   

Where does one download the rule libraries? I've always kept mine that way for cleanliness on my end, so that's something.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The best way to do this is to make them an administrator, then ask them to remove you as an admin when you leave.
Is it possible to remove the ability of members to move cards?
Asked by Lucas Mastro:

We would like to let members to create and edit cards. The ability to move cards must be assigned only to the admin user. Is it possible?


Answers:
author: Dreamsuite Mike
body: You can do this by automation. It won't prevent them from moving them but the rule would move the card straight back to where it came from.

Something along the lines of, "When a card is moved into {listname} by anyone but me, move move the card to the bottom of list {triggercardpreviouslistname} and post comment, "Uh oh, silly you, you don't have permission to move this!"

comments: author: Dreamsuite Mike
body: You can replace the "anyone but me" with the admin username


author: Lucas Mastro
body: Perfect! thanks a lot!
way to automate the creation of cards
Asked by Tiago Miranda:

Is there a way to automate the creation of cards on Trello from a specific template, without the need to copy and paste information into each new card?


Answers:
author: milynnus
body: [@Tiago Miranda](/t5/user/viewprofilepage/user-id/5156444)

Templates are intended for use on the board by users. You are use Trello automation, you make a copy or create a new card but you supplied the card names, desc etc. likewise if you create new cards from Zapier you do the same. The advantage of having you users use a template is that you can enforce a new set of attributes for the new card.
filtering on android
Asked by Remy Vignaux:

Hello the community

on windows system, i can filter in my trello workspace with several labels

![trello 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/242399iA30621D51356B81F/image-size/large?v=v2&px=999 "trello 1.png")

it seems that this feature is not available on android......

do you confirm? is there a way to do it with an android app?


Answers:
author: Oliver S
body: Hi Remy, welcome to the community!

Should be possible to apply filters on the Android app. See screenshots attached below.

You tap on the little sliced triangle icon on the board, and then can apply filters from there.

Hope that helps! :)

![filter.png](https://community.atlassian.com/t5/image/serverpage/image-id/242807iA4C8984ABCEF66A8/image-size/large?v=v2&px=999 "filter.png")![filter2.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/242808i36BF3C37AFE0D08C/image-size/large?v=v2&px=999 "filter2.jpeg")

comments: author: Remy Vignaux
body: hello Oliver

it seems that on android you can only apply 1 filter. While ( on windows ) you can apply more than 1 filter........

and the functionnality i need is really to apply more than 1 filter on android app


author: Oliver S
body: Hi Remy,

At present, applying multiple filters in the Android app is not currently available in Trello. There is an open feature request for this, and I've gone ahead and added this thread to the request. While there is no ETA, I'll pass your interest in this onto our team for consideration! :)

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and future releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.


author: Remy Vignaux
body: thanks oliver for your answer

i'm still impressed with needed features that seems relatively basic to me and aren't implemented in mobile versions.

maybe i have a great future in UX experience with productive tools... as a field user!

so i will probably stop using trello and transfer my todo list on airtable where i can easily configure views with advance filtering options. but it's not dynamic.


author: Oliver S
body: Hi Remy, appreciate your feedback and will pass this onto the product team.

One potential alternative would be you could try accessing Trello on your phone via the mobile browser. Overall, it's not perfect but it may help for situations where you need to use multiple filters.

Hope this helps! :)


author: Remy Vignaux
body: True. This helps


Tags: filter
Can I join a Trello card by simply clicking on it?
Asked by chase.valadez:

How do I setup a rule to join a Trello card by clicking on it instead having to join this?


Answers:
author: Dreamsuite Mike
body: [Keyboard shortcuts \| Trello](https://trello.com/shortcuts)

No need for a rule. Just hover the curser over the card and hit space to join it

hitting the 's' key will subscribe you to the card as a watcher
CI using Bamboo for release and hotfix branches
Asked by sreekumar_menon:

In Git-flow , How does continous integration work with release and hotfix branches. In case of develop and master branches ,it is easy to configure them since the branches are fixed. since release branches gets created dynamically , is there a way to setup CI for this branches. For example if we want to deploy all release branches builds (release1,release2...) to test servers and hotfix builds to stage servers.

Any suggestions or pointers?


Answers:
author: Caley Goff
body: ```
How does Bamboo Continuous Integration work with dynamic release and hotfix branches when using the git-flow process?
```

We let Stash tell Bamboo what changes are made to the repo. And based on the changes that are told to Bamboo, Bamboo will look at branches that meet a specific pattern. We tell Bamboo to delete the branch after a few days of activity (from its local records, not from stash).

Because we use the gitflow workflow we can use the following:

```
Plan Configuration &gt; BranchesCreate Plan Branch (master is the repo default) select Develop, click enable branch, and add. Got back to the Branches tab Check the box "Create plan branches for branches detected in the repository"We use the following pattern "( release-.* | hotfix/.* | feature/.*)"?**without quotes which allows for release-v1.2.3 || hotfix/corporate_needs_this_now || feature/HOD-1337-sneaky_feature_request
```

We tell Bamboo to delete its branches after 3 days of inactivity. Good Luck

EDIT: ADDING INFORMATION TO ANSWER

If you do not have stash, you can poll the git repo for changes periodically. Beware though, we observed that when Bamboo polled the repo (even in a increments of 30 second polling) it would still take 3-5 minutes until Bamboo would refresh and see the new branch in the repo. So if the branch doesn't appear immediately after push to origin wait a few minutes

Also note, that any already existing branches in the repo at the time of implementing the pattern, will not be added to Bamboo automatically. \*\*They have to created _after_ the pattern is set in the interface\*\*, tailing the logs with the debug mode on will reveal that Bamboo already knows the existing branches and doesn't do anything.

You can enable DEBUG logging on com.atlassian.bamboo.plan.branch.BranchDetectionServiceImpl (in Administration/Log Settings) and tail catalina.out or - if you're using a remote build agent - the atlassian-bamboo-agent.log for troubleshooting.


author: sreekumar_menon
body: thanks for more details..


author: sreekumar_menon
body: Thanks Caley ,will give it a try.

comments: author: Caley Goff
body: Absolutely I added some additional comments to my original answer.


Tags: bamboo-administration
Code changes - multiple plans
Asked by Sean Phelan:

We have two separate build plans that feed one continuous integration plan using artifact sharing. When the ci plan runs, will it contain the list of code changes from the artifacts from the two separate builds?


Answers:
author: Krystian Brazulewicz
body: Sean,

Can you please describe your configuration in more detail? What do you mean by "build plan" vs "continuous integration plan"? How are those triggered?


author: rsperafico
body: Hello Sean,

Thank you for your question.

The list of code changes will be associated with the two separated build plans and they do not come along to the continues integration plan you have mentioned.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


Tags: bamboo-administration
Do Bamboo support building for iOS and Andro?d platforms ?
Asked by Valentin:

Hello,

Do Bamboo support building for iOS and Andro?d platforms ?

Thanks


Answers:
author: Felipe Kraemer
body: Hi Valentin,

There are no specific tasks for building IOS or Android platforms at this moment, but everything that can be executed via Terminal / Command Prompt can be executed from within Bamboo by using [Script tasks](https://confluence.atlassian.com/display/BAMBOO/Script) or [Command tasks](https://confluence.atlassian.com/display/BAMBOO/Custom+command+executable).

I do believe that either of these tasks can help you achieving your needs. Can you please give them a try?

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer


Tags: bamboo-administration
Usage statistic for the Atlassian suite
Asked by Jo:

Hi,

Is there a way in which I can see the usage stats for the Atlassian suite ? I am interested to see which of the following do the users in my office use and how much ( in a period of let's say a year )

1. Bamboo  
2. Zephyr for Jira  
3. Gliffy  
4. Jira Server  
5.Tempo timesheets  
6.Stash  
7. Jira Agile  
8. Confluence


Answers:
author: Krystian Brazulewicz
body: What kind of usage are you interested in? Do you want to count logins/UI interactions?


Tags: bitbucket-server

confluence

jira

jira-server

jira-software

tempo
How to integrate performance testing to bamboo build pipeline?
Asked by Nghia Le Minh:

Dear guis!

I need to integrate performance testing to Continous Integration of Bamboo. I searched and got two plug in : Jmeter aggregator and Blazemeter. But both of these are not available on the cloud.

Could you have any solution for integration performance testing with bamboo?

Thank you so much!


Answers:
author: Nghia Le Minh
body: But can we install J Meter on the cloud service of Jira? Someone tell me that, we only can install JIRA Plugin. The JMeter Aggregator and Blazemeter are not available on the cloud ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad").

Could you suggest me some solution to integrate JMeter into bamboo?

Thank you so much!


author: Felipe Kraemer
body: Hi Nghia,

If the software you use to do the performance tests can be executed via command line and give you the test results in command line, you can use either a [Script](https://confluence.atlassian.com/display/BAMBOO/Script) task or a [Command](https://confluence.atlassian.com/display/BAMBOO/Custom+command+executable) task.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer  
Atlassian Support


Tags: jira-cloud

performance
How can I executing Inline Git-Bash script on WIndows Bamboo?
Asked by Ricardy Banks:

I am evaluating Bamboo Essentials for Salesforce CI using <https://developer.atlassian.com/display/SFDC/Setting+Up+Continuous+Integration+and+Deployment#SettingUpContinuousIntegrationandDeployment-CreatingtheDevSaveChangesplan> I am running on Windows and the commit and push the latest metadata to Stash Task uses a Git-Bash script . How can I configure Bamboo to run the script using Git-Bash?


Answers:
author: Alexey Chystoprudov
body: Hello Ricardy,

You can try this solution: <http://stackoverflow.com/questions/17302977/how-to-launch-git-bash-from-dos-command-line>


Tags: bamboo-administration