youngmon/atlassian-qna huggingface dataset:
One member I have given access cannot view the page, even though I added him to the viewer rights,
Asked by beate Honold:

I gave access to a user, and can see in the confluence hub --\> he can view but still he cannot view from his side. ( due to inheriting restrictions from a parent page....)

I have no idea what to do to give him access. He is new with the company but should not be blocking him , he could login to confluence and thus I could select him for access rights. does he need to register anywhere else??


Answers:
author: beate Honold
body: Dear V.Y: , I did all it still does not work, and i had given others access the same way and it worked...is there a possibility that certain individuals may have certain settings so they do not have access ?


author: Vikrant Yadav
body: Hi [@beate Honold](/t5/user/viewprofilepage/user-id/4911320) Welcome to Atlassian Community!

It seems that user is having access on a page but not a confluence space. Kindly grant user view permission on Confluence space from Space tools then user will be able to access pages created under space.

Thanks

V.Y

comments: author: beate Honold
body: Hi V.Y.

I have given access to both, my confluence space and pages. it still does not work. Where do I give permission on confluence space from space tools?


author: Vikrant Yadav
body: Hi [@beate Honold](/t5/user/viewprofilepage/user-id/4911320)

1. Go to the space in Confluence Cloud.

2. Select **Space Settings** from the sidebar.

3. Select **General** from the **Space permissions** card.

   1. The **Space permissions** card is only visible if you're a space admin in that space.

4. Select an **Edit Permissions**button (Individual Users).

5. Find the row in the list for the user or group you want to grant or revoke a permission for.

6. Check the box to grant a permission. Uncheck the box to revoke a permission.

7. Scroll to the end of the page and click **Save all** to apply all the changes you've made.

<https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>

View restrictions are inherited, which means a restriction applied to one page will cascade down to any child pages.

1.If you restrict viewing to a person or group, only they will be able to see that page and all its child pages (unless there are further restrictions on the child pages).

<br />

2.If you restrict editing to a person or group, they'll be able to see and edit that page, plus see its child pages.

<br />

3. Parent pages (higher up in the page hierarchy) can have their own view restrictions that may prevent people from viewing your page.

Thanks

V.Y
If license got expired whether we can see the Existing confluence pages?
Asked by Ashwini.Selvaraj:

If the license got expired, what all the access will be available for the existing confluence and how long will it be?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ashwini.Selvaraj](/t5/user/viewprofilepage/user-id/4911096) ,

welcome to the Atlassian community!

Here a useful guide <https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#DatastorageFAQ-WhathappensifIdeactivateoneofmyproductsWhathappensifIdeleteorunsubscribefromoneproductonanAtlassianCloudsubscription>? in order to get all information about an expired license.

What happens at the end of the evaluation period for an individual product on an annual Atlassian product subscription? {#toc-hId--555743789}
---------------------------------------------------------------------------------------------------------------------------------------------

Evaluations for individual products on an *annual* Atlassian product subscription last for 30 days. If we fail to receive payment, you will be unsubscribed from Jira and Confluence products**17 days after the payment due** **date**, at which point users will lose access to Jira and Confluence.

**Confluence data** will be **deleted 15 days after** the product is unsubscribed. If your evaluation for one Jira product (e.g. Jira Service Management) ends but you still have other Jira products (e.g. Jira Software) on your annual subscription, your Jira data will *not* be deleted. Jira data will only be deleted if you unsubscribe from *all* Jira products.  
Your data can't be recovered after it's deleted. We strongly recommend creating a Confluence site backup or Jira site backup, as noted [below](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#Trackstorageandmovedataacrossproducts-Exportdatav).

Fabio


Tags: cloud

confluence-cloud
how confiforms field description linebreak or display description in other ways
Asked by ???:

As the title?my field desc has text a lot, i want to display it in order,how to get this


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Description parameter supports subset of HTML, so you can easily use \<br/\> and other tags (owasp, as on eBay)

Alex


Tags: confiforms

confluence-server

server
Dashboard participation rate
Asked by Aylin:

Hi together,

I am new with Confluence \& Jira.

Is there a possibility to do a Dashboard with the following information:

what is Confluence used for, what is the participation rate of the employees, who feeds it, who uses it

Do I need an App for that or how can I do it? I have the admin rights.

Thanks for helping!!  


Answers:
author: Srinatha T
body: Hi [@Aylin](/t5/user/viewprofilepage/user-id/4908975) ,

Welcome to Atlassian community.

If i understand correctly you want to know how many users are active, which page or space is used effectively and which space is popular. All this is basically confluence statistics. You can enable global statistics to get all the info.

* [Viewing-site-statistics](https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html)

So we have some inbuilt tools and also some plugins available to get this info. Go through the above webpage and check if that is the what you are looking for.

Have a good day!

Thanks,

Srinath T

comments: author: Aylin
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,

Thanks for your quick response.

That means the following things:   
how many users are active, which page or space is used effectively and which space is popular

I get from Confluence without installing tools? Could you please navigate me, where I can find it.

<br />

Thanks,

Aylin


author: Srinatha T
body: [@Aylin](/t5/user/viewprofilepage/user-id/4908975) , Did you check the page I shared above ? Enable global activity and check. I think that cover most of your requirement.


author: Srinatha T
body: Hi [@Aylin](/t5/user/viewprofilepage/user-id/4908975) ,

The steps are mentioned on the web page. Did you check that ?

Alternatively , to know more about analytics you can refer the below web page.

* [Analytics.](https://confluence.atlassian.com/doc/analytics-1044780333.html)

Thanks,

Srinath T

comments: author: Aylin
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,

Yes I check them. Unfortunately there is no "Analytics" in my Confluence header. Does it need to be set up?  

Thanks,

Aylin


author: Srinatha T
body: [@Aylin](/t5/user/viewprofilepage/user-id/4908975) , Analytics is available only for Confluence Data Center which version of confluence are you using?


author: Aylin
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

I am using Confluence Data Center..
confluence page, I have set "no restrictions", but still have some team members can't access it
Asked by zhang xujie:

confluence page, I have set "no restrictions", but still have some team members can't access it, why?

like below link

[Pebble board Plan - Pebble-HWS - Qualcomm Confluence](https://confluence.qualcomm.com/confluence/display/PEB/Pebble+board+Plan)

CDC member Vinod Sunkara is not in view list. Hope can get the feedback quickly. thanks!


Answers:
author: Ollie Guan
body: Hi [@zhang xujie](/t5/user/viewprofilepage/user-id/4910878) ,

How about the space permissions?
Adding Expansions into a bigger Expansion
Asked by Stefan Hoermann:

So my problem is as follows:

I have multiple infos on my page which can be opened by using the Expand Macro.

As some of these "info sheets" should be grouped, I thought about putting them into another Expansion. So I would just have 2 Expansions. When I click the first one, all the "info sheets" which belong to this group open up and I can then expand these "info sheets".

But I've made the page with the "two column" page layout. I cannot figure out how to add the "info sheets" with the expansions to my "main Expansion" so that they are placed beneath each other.

Is there an option to create a two column layout within the expansion?


Answers:
author: Brant Schroeder
body: [@Stefan Hoermann](/t5/user/viewprofilepage/user-id/4910876) Welcome to the Atlassian community

You can not add sections inside of an expansion macro. You can add a table though and get two columns that way.

comments: author: Brant Schroeder
body: [@Stefan Hoermann](/t5/user/viewprofilepage/user-id/4910876) Can you accept the answer so others can find the correct answer.


Tags: confluence-server

server
Can I use 'table filter and charts for confluence' for importing excel file?
Asked by POOJA SINGH:

I tried 'Table filter and charts for confluence' plug in and it gives many functions to edit, filter and other options but I couldn't import data from existing excel file into this.

Does it provide this option?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@POOJA SINGH](/t5/user/viewprofilepage/user-id/4890658) ,

welcome to the Atlassian community!

I saw that app and, based on provided documentation, it can display content from standard file like csv. You need to convert your excel into csv first and follow this article <https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro>

Hope this helps,

Fabio

comments: author: Katerina Kovriga {Stiltsoft}
body: Hi [@POOJA SINGH](/t5/user/viewprofilepage/user-id/4890658) ,

The [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro kindly mentioned by [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) belongs to our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and allows you to output data from CSV attachments, urls, Google Spreadsheets.

And we also provide the [Table Spreadsheet](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro that allows you to work with familiar Excel patterns (cell formulas, conditional formatting, etc.) right on Confluence pages.


author: Jane
body: [@POOJA SINGH](/t5/user/viewprofilepage/user-id/4890658) Our app, Polaris spreadsheet allows you to embed an existing excel and CSV files in a confluence page and to directly edit it. You can import full of data in an excel file and can work with it.

[Atlassian Marketplace](https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
Using AND logic and searching for Labels
Asked by Souro:

Hi,

How to search multiple labels on Confluence with AND logic? For instance I searched labelText: label1 AND labelText:label2, but it yielded OR logic results. I need the searched results to display pages that contain both label1 and label2 and not any one of them. Please help


Answers:
author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Souro](/t5/user/viewprofilepage/user-id/4894949)

if you interested on a high qualtiy search solution for Confluence, [iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview) is available at Atlassian Marketplace.

It helps even the confluence user without expert knowledge to search quite intuitively. Your search request is possible with search operators. But it is much easier do handle that with the facets and filters in the search UI - without operators.

These articles may help you:

? [iFinder Confluence Search](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172)

? [iFinder Search Macro](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/iFinder-Search-Macro-for-Confluence/ba-p/1717979)

Let me know, if you need further information or like to get a demo first.

Best

Robby


author: Brant Schroeder
body: [@Souro](/t5/user/viewprofilepage/user-id/4894949) this is not yet available. You can vote for it here: <https://jira.atlassian.com/browse/CONFSERVER-54658>


Tags: label

search
Using AND logic and searching for Labels
Asked by Souro:

Hi,

How to search multiple labels on Confluence with AND logic? For instance I searched labelText: label1 AND labelText:label2, but it yielded OR logic results. I need the searched results to display pages that contain both label1 and label2 and not any one of them. Please help


Answers:
author: Srinatha T
body: Hi [@Souro](/t5/user/viewprofilepage/user-id/4894949) ,

Can you share the screenshot to understand it better. ? You have a table with two labels ?

cheers

Srinath T


author: Srinatha T
body: Hi Souro,

Welcome to Atlassian community.

I just did a quick search and it is working as expected for me. Check the attachment below. It displays only page which has both label1 and label2

![Screenshot 2022-05-05 at 2.51.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/195982iC43D4F5F6FCDB47D/image-size/large?v=v2&px=999 "Screenshot 2022-05-05 at 2.51.07 PM.png")

Thanks,

Srinath T

comments: author: Srinatha T
body: [@Souro](/t5/user/viewprofilepage/user-id/4894949) , here is the output of OR search. It will list all pages which has either of the label. So check if you are using the same command ?

![Screenshot 2022-05-05 at 2.50.57 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/195983iCBF06CB3B38DBEF0/image-size/large?v=v2&px=999 "Screenshot 2022-05-05 at 2.50.57 PM.png")


author: Souro
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

I'm using the same command, still not getting the desired results.


Tags: label

search
When export to PDF, Thai characters are not rendered correctly.
Asked by Jake See:

**Steps to reproduce**

1. Create new confluence page
2. Add Thai text to body "???????????????????????????"
3. Publish page
4. Export to PDF
5. View the PDF
6. **Issue**: expects Thai characters to render, but actually getting blanks or gibberish


Answers:
author: Prawate
body: I don't know Confluence on Cloud support add font (thai language) ? and what menu ?


author: ?ukasz Modzelewski _TTPSC_
body: By default Confluence supports only Export to English, but this can be changed.

You need to import font with support for Thai characters: [Create a PDF in another language](https://support.atlassian.com/confluence-cloud/docs/create-a-pdf-in-another-language/)


Tags: cloud

confluence-cloud
Sprint cannot be completed due to stories with sub task
Asked by Jacqueline _Jacquie_ Wilson:

In one of my sprints, 3 stories had only a few steps left after development in progress and were in system test. Due to a holiday offshore and a shortage of resources the team wanted credit for the work done in the current sprint; therefore, I cloned the stories and move the new stories to another sprint. When trying to complete the current sprint a message received stated that "Sprint cannot be completed for Sprint 41 due to 3 stories have uncompleted subtask. My question is since I placed the stories in Ready for Production and place the cloned story into the next sprint to finish the work can I move the subtask to the newly cloned stories?

Ex: ACTXX-01 was in System Test and new testing resource joined the team and needed more time. Cloned ACTXX-01 to ACTXX-02 same story but ACTXX-01 had subtask that was also in system test.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The problem here is that you cloned the story instead of putting it back into a not-done status.

(By the way - " the team wanted credit for the work done in the current sprint" - that's not how Scrum works, you do not get partial credit for failing to complete a story you committed to. Jira doesn't support you doing that in any useful way)

By definition, an issue cannot complete if it has open sub-tasks, Jira's "can't close sprint" is trying to force you to correct your data, either by getting the sub-tasks into the last column because they are done, or correcting the status of the issue to not-done.

When you cloned stuff, you took the sprint data with it. The clones will have to have their status corrected as well, for the sprint to be closable.

comments: author: Lisa McCann
body: so, the idea is that a story must complete within the 2 week sprint and should not carry over?


author: Nic Brough -Adaptavist-
body: Indeed, yes. A fundamental part of the Scrum process is that "the team only commits to delivering items that they believe they can complete in the sprint".

If an item is too large to be tackled in a sprint, then it should be broken up into smaller parts so that they can be done in different sprints. Sub-tasks are not sprint items, they are fragments of sprint items, used to break down the item more for some reason, like "Alice is best to do fragment A, Bob for fragment B" or "these bits are in different modules", but they're purely for managing how the team looks at their stories, they're not for other people to define things)

In Scrum, rolling an item into the next sprint is an indication that something is wrong in your process. The obvious ones are that your estimates are inaccurate, the team is committing to too much in the sprint, or finding they don't have the resources in the team that they should. Obviously, there's also the unexpected - illness or emergency work distracting the team. Part of Scrum is examining why issues roll over, and fixing the problem that caused it (or being able to explain it)
Getting error message when accessing Confluence page
Asked by Anil Sudharsanan:

Getting this error message.


Answers:
author: Anil Sudharsanan
body: This was due to an access issue with my account.

This is resolved now and I am able to access the confluence page now.


author: Nic Brough -Adaptavist-
body: What error message?


Tags: confluence-server

server
Home page is missing the header and footer
Asked by Christal Vandecar:

After specifying which page should be the Home Page, in space settings, the header and footer are not showing up on this page. All other pages are correctly showing the header and footer. Has anyone else run into this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Christal Vandecar](/t5/user/viewprofilepage/user-id/4556984) ,

this should be a bug on which Atlassian is working on <https://jira.atlassian.com/browse/CONFCLOUD-68645>

It should be fixed in a short term.

Hope this helps,

Fabio

comments: author: Christal Vandecar
body: Thank you for the prompt reply and link to the bug. Hoping it will be fixed soon.


author: Fabio Racobaldo _Herzum_
body: [@Christal Vandecar](/t5/user/viewprofilepage/user-id/4556984) it's a ticket with a short term backlog so it should be resolved asap. Please vote and watch that ticket in order to keep you up-to-date about progresses.

Please, accept my answer so this thread can be considered closed.


Tags: cloud

confluence-cloud
jira issue filter macro - display filter item text for the filter (PRIORITY) instead of the icon
Asked by Stacy Allotta:

Hello, we are using the Jira Issue Filter macro (table report) on a Confluence page and when we select the filter "PRIORITY" for a column in the report, it displays the icon for "PRIORITY", but it would be much more helpful to spell out the text (MEDIUM, HIGH, ...) rather than just show the icon. Is there a work around for this? Thanks in advance for any assistance.


Answers:
author: Fabian Lim
body: Hi [@Stacy Allotta](/t5/user/viewprofilepage/user-id/4907344)

Welcome to the community!

out of the box this is not possible. I believe a plugin such as custom table filters allows you to do this.

Link: [https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud)

Regards

comments: author: Katerina Kovriga {Stiltsoft}
body: Hi [@Stacy Allotta](/t5/user/viewprofilepage/user-id/4907344) ,

As [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) has kindly mentioned, our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and its [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro will do the trick.

List all the statuses you have in the SQL query and choose what names you want to show:

SELECT \*,  
CASE WHEN T1.'P' LIKE "Trivial"  
THEN "Trivial"  
WHEN T1.'P' LIKE "Major"  
THEN "Major"  
END  
AS 'Priority'  
FROM T\*

![Mon 4-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/197426i73DB71A65151CB15/image-size/large?v=v2&px=999 "Mon 4-1.png")

Later you may use the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro on top of the Table Transformer macro to filter your issues on the fly and hide the "P" column that is of no use anymore.


Tags: confluence-server

server
Missing link text editting rich text links
Asked by Isaac:

I am constructing a page through the Confluence API, and am trying to create a page link using the example found in the Confluence documentation:

<https://confluence.atlassian.com/conf710/confluence-storage-format-1031840114.html>

in particular, I am trying to create a link with rich text body (sample from link)

    <ac:link>  <!-- Any resource identifier -->   <ri:page ri:content-title="Home" ri:space-key="SANDBOX" />   <ac:link-body>Some <strong>Rich</strong> Text</ac:link-body></ac:link>

I notice that when I create a link this way, and then edit it through the Confluence wysiwyg editor, that the 'Link Text' input box doesn't appear. If I just have plain text in the \<ac:link-body\> then it does appear. So it looks like there is some issue when there is any text inside formatting tags (like \<strong\>).

This is the 'Link text' input box I expect to show up:![Capture.PNG](/t5/image/serverpage/image-id/195869iEB30B471850AA16F/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Isaac
body: This reproduces the issue

    <ac:link-body>Some <strong>Rich</strong> Text</ac:link-body>

And this works fine

    <ac:link-body>Some Plain Text</ac:link-body>


Tags: confluence-server

server