youngmon/atlassian-qna huggingface dataset:
Add cards to Trello list via e-mail
Asked by ????? ???????:

Hi!

How many cards i can add to Trello list via e-mail from one session?

Today i try add 9 cards. 7 cards was added. 2 cards was rejected.


Answers:
author: Garrett
body: Hey [@????? ???????](/t5/user/viewprofilepage/user-id/3525056)

There shouldn't be a limit on the number of cards you can add. It may have been that 2 of those emails didn't get properly formatted when it was sent to the board.

Would you mind reaching out to us at <https://trello.com/contact> so we can take a closer look at the 2 emails that failed please?

comments: author: ????? ???????
body: I will check how cards will be added via e-mail in early September. If the situation recurs, I will report this.

Letters of the same type are sent by script via gmail. Only the name of the client in the subject line changes. Each client must have its own card.

Thank you for your reply!
In Calendar mode, how do you change the order of the cards.
Asked by Will Neblett:

I'm new to Trello. I connected a calendar and put two cards on one day. One card has a deadline of 2pm and the other has a deadline of 6pm. But the 6pm event is above the 2pm event. I want the earlier event to be on top...always. Help please.


Answers:
author: Brittany Wispell
body: Hi [@Will Neblett](/t5/user/viewprofilepage/user-id/3524998)

Take a look at the below documentation. You should be able to create a filter that shows them in order by due date.

<https://blog.trello.com/card-filter-updates-cards-page-sorting-checklist-copy-and-more>

If you have more questions let me know! :)

Thanks

Brittany Wispell
Does Trello offer live customer support via phone or chat?
Asked by Tonia Mercer:

....


Answers:
author: carolyn french
body: Enterprise accounts do have scheduled phone support.

For everyone else, the contact form or email. They do usually respond quickly and helpfully.

Also the Community is here for you too (well, we can try to help as best we can!)

Best,  
Carolyn


author: Cody Stevens
body: Hey [@Tonia Mercer](/t5/user/viewprofilepage/user-id/3524553)

Unfortunately with Trello, this is not an option. You can only reach out to them via their [contact form](https://trello.com/en-US/contact). I know some companies (Atlassian included) will provide a support call after you submit the ticket and they determine you need that level of support. That's on a case by case basis though so I cannot confirm for you.

Sorry I couldn't be more helpful!


author: Megan Kelly
body: I don't know the answer but they NEED to. Especially for those that have paid for Business class. Trello Folks: PLEASE add this to your radar.
Any updates on butler power-up?
Asked by Gamegenorator:

As you probably know, Trello purchased Butler (And Trello Power-up) a few months ago, they say they're working on improvements and an overhaul to some other things about it, as of now though it just says this:![Annotation 2019-08-13 103639.jpg](/t5/image/serverpage/image-id/63157iA5CC062617B971B4/image-size/large?v=v2&px=999 "Annotation 2019-08-13 103639.jpg")

Have we heard anything more about this or when Butler may full come back up? Thanks


Answers:
author: Katrin Anger
body: [@Gamegenorator](/t5/user/viewprofilepage/user-id/1420518) [@carrie_eandm](/t5/user/viewprofilepage/user-id/3523428)

I think what you are actually asking for is whether the Butler Power-Up is being developed into something that matches the capabilities of what the ButlerBot was able to do.

It is now almost 6 month that the Butler Power-Up is available for everyone to use, and I am sorry that I have to say it like this, but there hasn't been much advancement since then.

Whilst there is no official communication about where the Power-Up is heading to, I think we have to consider the possibility that the Butler Power-Up's features will never be what we used to know from the ButlerBot. - For me, it's a disappointment.

comments: author: Gamegenorator
body: ok, that makes a little more sense, but thank you for telling me, it is sad to see it not go anywhere after taking them over like that :(


author: carrie_eandm
body: Ah, I get it now. I'm part of that middle-ground still grandfathered in with the old bot and also using the new Power-Up. We've migrated a lot over to the Power-up, but still have some lingering Bot-related commands.


author: carrie_eandm
body: [@Gamegenorator](/t5/user/viewprofilepage/user-id/1420518) The Butler Bot and the Butler Power-Up are separate items. As of earlier this year, the Butler Bot was discontinued. You can now enable the Butler Power-Up which has been released.

To activate the Butler Power-Up:

1. Go to your Trello board
2. Click on \`Show Menu\` in the upper right corner of the board
3. Click on \`Power-Ups\`
4. Search for "Butler"
5. Click \`Add\` when the Power-Up appears.

Here's the [Trello Blog Announcement](https://blog.trello.com/butler-power-up-trello-automation) and a direct link to the [Power-Up](https://trello.com/power-ups/5935cab6b26816f9d49fd814/butler) as well!

comments: author: Gamegenorator
body: Understood, Thank you


Tags: butler

power-up
Butler Q - copying cards across boards
Asked by Shakirra Meghjee:

Hi franz ??,

I've been trying to use Butler to do the following:

When card is moved to x list in x board, create identical ++*copy*++ of card in y list in y board (different board altogether!).

I see no duplication feature for cards in Butler. It seems far-fetched that I've be able to duplicate across a different board, but if anyone has any insight or tips, please let me know!

Thank you!!

--Shakirra


Answers:
author: Katrin Anger
body: [@Shakirra Meghjee](/t5/user/viewprofilepage/user-id/3524608) [@Megan Kelly](/t5/user/viewprofilepage/user-id/3507169)

Hello ladies,

here's the command that you can use with the Butler Power-Up:

![Bildschirmfoto 2019-08-14 um 11.14.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/63231i14609C4CE2DC87D4/image-dimensions/635x279?v=v2 "Bildschirmfoto 2019-08-14 um 11.14.15.png")

If you cannot find the "copy" command, click on the "move" button in the 1st action tab. The "copy" command hides right behind the "move" button.

- Does that help?

comments: author: Megan Kelly
body: [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) But this won't aggregate all created tasks for 1 person lets say to go over into a master board correct? I see your screenshot above is for when cards are moved, but we have 100+ boards created an tons of tasks on the boards and it's hard for me to keep track of all open tasks I have (forces me to go board by board) when I would love a way to have Butler take all actions assigned (@me) to me and funnel them to 1 "Megan Action Items" board.


author: Katrin Anger
body: [@Megan Kelly](/t5/user/viewprofilepage/user-id/3507169)

Yes, your requirement is a bit different than [@Shakirra Meghjee](/t5/user/viewprofilepage/user-id/3524608)'s was. It's always best to open a separate thread with different use cases.

What I would recommend doing, is setting up a Rule that uses the trigger: "when I am added to a card ..." and then you can copy or move the card to a master board.

Have you tried this? If yes, what's the problem you are running into?


author: carrie_eandm
body: [@Shakirra Meghjee](/t5/user/viewprofilepage/user-id/3524608) There's a similar question like this from earlier this year. [Check this out](https://community.atlassian.com/t5/Trello-questions/Can-Butler-duplicate-cards-on-other-boards/qaq-p/1096256) and see if that helps you.

I've used Butler to copy cards to other boards via a label, but not with a list movement.


author: Megan Kelly
body: I came here just now for this exact thing. We have 100+ boards for our clients and on each board I need the Action Items assigned to a person to feed to a separate "Master To Do List" board. I just got in Butler for the 1st time and I didn't quite see what I was looking for. Thanks [@Shakirra Meghjee](/t5/user/viewprofilepage/user-id/3524608) for asking this.
How can I receive an email notification that a new card has been created on my board?
Asked by Sam Kamnikar:

I have a Google Form connected to Trello through Zapier. It works great in the sense that it creates a card whenever someone uses the form, however, I don't get notified whenever it creates a new card on my Trello board, which is causing me to miss new requests. Is there a way to receive these notification either via email, or the Trello app(s)?


Answers:
author: Katrin Anger
body: [@Sam Kamnikar](/t5/user/viewprofilepage/user-id/3524460)

Hi Sam,

I would recommend using the Butler Power-Up for this issue.

With the Butler Power-Up you can send yourself email notifications on a trigger "when a new card is added to list X".
Is Time track Toggle don't work on Trello anymore?
Asked by Brick Arquitetura:

I am trying to use Toggl since yesterday on Trello and the application has stopped working. It seems to me that Trello has blocked the time tracking application. can you help me? Thank you


Answers:
author: SD48
body: Mine stopped working since today either. I reinstalled the browser addon (i use chrome). I deinstalled the addon, signed out of toggl and trello, restarted the browser, installed the addon again, signed in, but no change. My toggl button besides my checklists is gone. Would be great to have an update on this!


Tags: toggl
Search Trello cards based on checklist status
Asked by yuri_calazans:

Is there a way to search for cards that have checklist with itens "open"? Thanks!


Answers:
author: Brittany Wispell
body: Hi [@yuri_calazans](/t5/user/viewprofilepage/user-id/3516373)

Here is some documentation that can help you out with searching in Trello!

[Searching for cards all boards](https://help.trello.com/article/808-searching-for-cards-all-boards)

Hope this helps!
Email notification to task creator when card is moved to specific list
Asked by Daniel Iriarte:

Hi! I need to resolve the following:

1) One of the members of our team ("creator") creates a task on a specific list, then perform some activities and moves it to the next list;

2) Other members of our team perform different activities moving the task to different lists;

3) When the last task is performed the task is moved to the last list; the "creator" should receive an email notification that the task he or she started is completed and ready for the final activities.

Is there any way to achieve this?


Answers:
author: Katrin Anger
body: [@Daniel Iriarte](/t5/user/viewprofilepage/user-id/3524383)

Hi Daniel, you can use the Butler Power-Up to achieve this.

Within the Butler Power-Up, you can set up a Rule that would look something like this:

![Bildschirmfoto 2019-08-14 um 11.21.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/63234i03B78702A69EA25A/image-size/large?v=v2&px=999 "Bildschirmfoto 2019-08-14 um 11.21.47.png")

- Does this answer your question?

comments: author: Mark Findlay
body: Hi Katrin,

I have a similar issue - maybe you can help with:

When I move a card to my list "done" (or any other list). I want the attachment on that card to be included in the email, but can't get it to work.

**Here is what I have done so far:**

Hi Development Team, \\n\\n{triggercardname} was completed on {date} and needs your final approval. \\n\\nPlease review the document {attachmentlink} and approve it here: {triggercardlink}"\\n\\nThe due date for your approval has been set at {duedate}

**Here is what isn't working**

1. The attachment links don't appear (they are google docs)
2. The Due Date isn't appearing in the email.

Any thoughts?


Tags: email

notification

task
Did the tab ordering in Trello cards change?
Asked by Sam:

I'm sure when adding a comment I used to be able to get to the submit button with a single tab, but now it doesn't appear possible at all?


Answers:
author: Sam O'Connor (Old)
body: looks like this has changed back

thanks anonymous trello developer

comments: author: carrie_eandm
body: I see it switched back now too!


author: carrie_eandm
body: I've never used the tab-submit.

It seems the highlight isn't very clear, but I did it on a card with the 5th tab. It cycles through:

* Add an attachment...
* Mention a member...
* Add emoji...
* Add card...
* "Save"

When I click enter after reaching "Save", the comment saves. Hope this helps!
Confiforms Calendar Order and Sorting
Asked by William Haase:

Been working on creating a work calendar using confiforms. Since the work is more dependent on shift rather than a specific start time I set the entries to be all day events and color dependent based on some variables. The last thing I think the calendar needs is to sort the order the events populate on the calendar based on certain entry variables.

I have been testing with the Confiforms CalendarView "Ordering/Sorting rules to apply on entries dataset" parameter but have not been able to get anything to work. Not sure if there is an issue with using only all day events fir this sorting.

Any help would be greatly appreciated


Answers:
author: William Haase
body: Think I figured out a way that works using the "ConfiForms Field name to use as calendar event title" field. I guess the default setting is just to order alphabetically by event title?

\[entry.complete\]\[\[entry.WorkShift\]\]-\[entry.title\]

The goal was for the events to be ordered by the following

1. Multiday vs Single Day Event - This is already sorted how I wanted it with all the multiday events above the single day events

2. Work Shift - Was A/B/C/D/Non-Shift but simplified to Day/Night/NS to work with my current solution

3. Completion Status - yes/ blank \[Dropdown\]


author: Alex Medved _ConfiForms_
body: What do you expect to see and how the data should be sorted?

What is the type of the fields you want to sort on and how do you use them in sorting?


Tags: confiforms

new-to-confluence
Clear paragraph and character formatting?
Asked by Dorte Jacobsen:

Does anyone have any advice for completely clearing any paragraph and character formatting in the editor?

(I am aware of the **Clear formatting** command but that does NOT clear everything).

For example, the Confluence editor shows that a paragraph is Heading 2 but when I display in Scroll Viewport this is clearly not the case as that particular Heading 2 looks very different from other Heading 2s.

The formatting seems to be "sticky": even if I change to **Paragraph** and then back to **Heading 2**, the issue remains.

As another example have two Heading 3 that look identical in the Confluence editor but when displayed in Scroll Viewport, they are different in point size, space before etc (one is just a Paragraph with bold).

The main problem is that I cannot see the issue in Confluence, and when I want to fix in Confluence some previous formatting seems to stick (I can see this using View Storage Format) making it very difficult to fix.

Any advice appreciated.

(using Confluence Server 7.11.1)

This is an example of a wrong and a right Heading 3:

```
<h3><strong><span style="font-size: 16.0px;letter-spacing: -0.006em;">Output </span><span style="font-size: 16.0px;letter-spacing: -0.006em;">parameters</span></strong></h3><h3>Output parameters</h3>
```

from View Storage Format.


Answers:
author: Hana Ku?erov?
body: Hi [@Dorte Jacobsen](/t5/user/viewprofilepage/user-id/2068976) ,

in these situations, when I want to get rid of formatting completely, I:

* copy the text in Confluence
* paste the text to some text editor like Notepad, which don't support text formatting
* copy the text in the text editor (which should be plaintext now)
* paste the text back to Confluence and completely replace the previous formatted text

I hope it helps...

comments: author: Dorte Jacobsen
body: Hi [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304)

Thanks for the suggestion.

I think you are right: Notepad is the way out here.

Best regards,  
Dorte


Tags: editor

questions-for-confluence

server
Active Directory user groups not persistent
Asked by Patrick Joerg:

Hi Everyone

There is for me a important difference between Jira and Confluence in persistence of user groups, that I was not aware of.

If a user login gets disabled in AD, he/she can't access Jira anymore and doesn't consume a licence. So far its equal to confluence. However as long as the user doesn't get deleted in AD it's group memberships and single permissions stay persistent in Jira.

Not so in confluence, at least not in my instance. Now we have a lot of users that "come" and "go". So is there a way to get the same functionality like Jira?

Otherwise I have to keep track of every single permission so that I can restore it if the user comes back.

Thanks for any solution better than that.


Answers:
author: Patrick Joerg
body: No Ideas?

The probably relevant options from LDAP Config are:

ldap.basedn: ou=people,dc=xxx,dc=xx  
ldap.external.id: objectGUID  
ldap.filter.expiredUsers: true  
ldap.group.description: description  
ldap.group.filter: (objectCategory=Group)  
ldap.group.name: cn  
ldap.group.objectclass: group  
ldap.group.usernames: member  
ldap.local.groups: true  
ldap.nestedgroups.disabled: false  
ldap.pagedresults: true  
ldap.propogate.changes: false  
ldap.referral: true  
ldap.relaxed.dn.standardisation: true  
ldap.roles.disabled: true  
ldap.user.filter: (\&(objectCategory=Person)(sAMAccountName=\*))  
ldap.user.firstname: givenName  
ldap.user.group: memberOf  
ldap.user.lastname: sn  
ldap.user.objectclass: user  
ldap.user.username: sAMAccountName  
ldap.user.username.rdn: cn  
ldap.usermembership.use: false  
ldap.usermembership.use.for.groups: false  
localUserStatusEnabled: false

To me most of the relevant stuff looks the same on the jira instance, so I'm really stuck here.


Tags: confluence-server

server
Is it possible to define the widths of the columns with JIRA Issues Filter macro?
Asked by Donna Macauley:

Is it possible to define the widths of the individual columns of the table appearing in confluence using the JIRA Issues Filter macro?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Donna Macauley](/t5/user/viewprofilepage/user-id/1161658) ,

We can suggest using our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview).

Wrap your Jira Issues macro into the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro and set the required [column width](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Changingcolumnwidth).


author: Fabian Lim
body: Hi [@Donna Macauley](/t5/user/viewprofilepage/user-id/1161658)

This is not possible right now. There is an open ticket with attlassian: [https://jira.atlassian.com/browse/CONFCLOUD-70954?error=login_required\&error_description=Login+required\&state=54dd7c34-09a2-40e4-952f-10b890108136](https://jira.atlassian.com/browse/CONFCLOUD-70954?error=login_required&error_description=Login+required&state=54dd7c34-09a2-40e4-952f-10b890108136)

You will have to look at the marketplace for apps that have this functionality.


Tags: confluence-server

server
Reordering pages isn't hiding them in the page tree
Asked by Morgan St. Laurent:

I'm trying to find a way to not have the page tree show in the sidebar. I don't want to remove the entire sidebar. I've tried to simply hide pages, but the directions for hiding a page (moving it to the root level, so it's at the same level as the space home) do not result in it actually being removed from the page tree.

Is there another way to hide a page that actually works in Confluence Cloud? Is there a way to automatically hide the page tree across the entire space, or even just via page settings?


Answers:
author: Clark Everson
body: Hi Morgan,

there maybe some plugins that allow this. The way I do it though is to create top level pages that are just a page with a child macro on them

then I create pages underneath that child. So the only pages that show are those that are the top level ones unless people intentionally click to get further within a page tree

best,

clark


Tags: cloud

confluence-cloud

page-tree
replacement for Markup -> Confluence Wiki?
Asked by Kevin Wu:

We used to be able to paste large, auto-generated tables using Markup -\> Confluence Wiki. This appears to no longer be available. Is there a replacement such that we don't need to rewrite how we generate the tables?


Answers:
author: Colum McAndrew
body: Hi Kevin. There are a number of apps you can use to do this. Just do a search on "Markdown" from the Apps menu.

comments: author: Paige Meekison
body: Thanks for the answer - Searching Markdown yields a bunch of apps that require extra payment.

Has Confluence made it such that features previously available with the package are now paid-only features?


author: Colum McAndrew
body: I can't speak for Atlassian. It may be a strategic decision on their part. Sometimes companies just have to accept there are others who can do things quicker and better than they can. Companies like Salesforce have grown big on the back of their developer community.


Tags: cloud

confluence-cloud
building a confluence solution from scratch
Asked by Chad Owens:

Hello,

I am on a team with about 50 people and we are looking at a confluence solution for our documentation. What does it take to build confluence from scratch. We will be utilizing VMware for this and want to know how to get started. Anyone have any links or can give me a basic outline of what it takes to get started?


Answers:
author: Joshua Sneed Contegix
body: Hi Chad,

Start with [this guide](https://confluence.atlassian.com/doc/confluence-installation-guide-135681.html), note the links on the right, and proceed like you would for any other app. Cheers!


author: Jeff Zach
body: I would start with the Confluence Foundations course offered by Atlassian (free) if you have not already done so.

comments: author: Chad Owens
body: Awesome, thanks Jeff.

Chad


Tags: confluence-server

server
How do we enable upvoting and down voting?
Asked by Jill Levensohn:

We are working to get our Questions for Confluence up and running and are not able to enable the up and down voting functionality. We get an error "Unauthorized Action. Ask your admin to grant you permission" - where are the controls to provide permission?


Answers:
author: Jessica
body: Hello Jill,

Hope you're doing well. Welcome to the Atlassian Community! :)

Generally, this message appears when the add-on set up permissions on the Space is not allowing it to add the votes/downvotes in the questions on a given space.  

If you are a Space Administrator, you should be able to access the Space Settings of the space, located on the left sidebar.

Once you are on the Space Settings, you can click on the tab called **Permissions** and then on the tab **Add-on:**

**![space_settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/157170i07DB4F91AC850FA4/image-size/large?v=v2&px=999 "space_settings.png")**

For voting and downvoting to work, **Questions for Confluence** needs at least **View** and **Add** permissions, but you can grant the add-on the **Delete** permissions as well:  

**![questions_addon_perm.png](https://community.atlassian.com/t5/image/serverpage/image-id/157169i4DEF7E8A6C614843/image-size/large?v=v2&px=999 "questions_addon_perm.png")
<br />** In case you are not a Space Administration, you can talk to your site Admin to know who is the Space Admin, or the site-admin itself can check the space and add-on permissions to try changing it there.  

Hope that helps! If you are still having issues with the voting and downvoting after that though, feel free to let us know!  

Cheers!  
Jessica

comments: author: Jill Levensohn
body: That worked! Thanks, Jessica!


Tags: cloud

questions-for-confluence