youngmon/atlassian-qna huggingface dataset:
See all deleted cards
Asked by Sebastian Mortensen:

Hi everyone  
I want to have a full overview over my deleted cards (archived)  

I know where to find them, but is there a easier way to see them all?   
Do you know how long time they are stored?   
Will they be deleted after some years?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Sebastian Mortensen](/t5/user/viewprofilepage/user-id/4954552) ! Welcome :) archived cards won't be deleted, they'll always stay there in your board sort of in a hidden area. If you want to have better reporting of your archived cards, I'd suggest using butler automation to automatically move these cards to a separate "archive" board. So the trigger would be "when a card is archived" and the action would be to "move them to the "Archive" board and unarchive the card". You can have them all pile into one list, or organize them based on the week, month, or quarter the card was completed using variables like {monthname} and {year} for example.   

There was a [post](https://community.atlassian.com/t5/Trello-questions/Count-archived-Trello-cards/qaq-p/1966861#M62843) sort of similar to yours a while ago and I suggested a similar solution to this including using dashcards for reporting on these cards.  

![dashcards card counter.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/187341i9535913C0A6662DA/image-size/large?v=v2&px=999 "dashcards card counter.PNG")


author: Brittany Joiner
body: [@Sebastian Mortensen](/t5/user/viewprofilepage/user-id/4954552) welcome to the community! Unfortunately you can't see deleted cards. But if you mean **archived**, then they're actually under "Show Menu" --\> "More" --\> "Archived Items". As far as i know they're kept until you delete them!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/200152iA264EF82F61EBF61/image-size/large?v=v2&px=999 "image.png")

And re-reading your comment, it sounds like you already know this, but are asking for another view? I don't believe there's another view for them.
Is it possible to assign a deadline to a label?
Asked by David Halman:

Hello, I would like to ask you about labels. Is it possible to assign a deadline to a label? For example, I have label Marketing and every card with this label would then has default deadline 2 weeks starting the moment I created the label. Then I could have Invoices label with different deadline etc.

Or is there any other solution that could work as a substitute for this one?

Thank you! :-)

David


Answers:
author: Lina Clark
body: You can create a Butler Rule (Automation) that does this.

The trigger would be:

"When a label is added to a card in a list"

The action would be:

"Set due date in 2 weeks"

![Screen Shot 2022-06-01 at 8.44.36 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/200100i033916CADCED64BB/image-size/large?v=v2&px=999 "Screen Shot 2022-06-01 at 8.44.36 AM.png")

If there is already a due date, then you would want to use the "Move action instead"

Hope this helps.

comments: author: Brittany Joiner
body: Was about to recommend this! This would be a great solution!


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, labels are just a simple word or phrase you write on a card, there's no metadata for them.


Tags: label
Copy over board to new workspace with archived cards
Asked by Marilize Laskey:

I have copied over a board to a new workspace, but this does not copy over the archived cards for that board.

Is there a way that I can copy over the archived cards as well?


Answers:
author: Vishaal S
body: Hi Marilize,

How are you doing today?

When a board is copied, we'll not copy archived cards, card comments or card activity, Unfortunately. If you'd want to retain those archived cards, you can have a Butler command that triggers when a card is archived and moves the card to another board.


Tags: archive
Personal and Company account?
Asked by Errol John Manalo Babao:

Hello,

My question is wether or not it is possible to create a board for personal (home) use on my personal company account. I know it is possible, but in the event I am no longer with the company, can I transfer my boards and whatnot from that account to another somehow?

I plan to pay for Trello for my own use, but with my company email account, for the purpose of having personal, personal business, and my dayjob stuff scheduled together.

Or is there an entirely different constellation that would make more sense, without me having 3 different accounts to juggle between and pay for.


Answers:
author: Sal
body: Hi Errol,

Good question indeed! Usually, people use their Work email to have personal and work things in the same account, and there's no problem at all. However, people can leave the company they're working with for multiple reasons. This means they can lose access to the email they used to create their Trello account and therefore lose access to personal things in this process, which isn't ideal, to be honest.

My suggestion is to have a personal account for all your personal activities and tasks using your email and a work account using your work email with your work-related tasks and boards. That way, you can avoid losing your personal information if you leave the company you're currently working with.

Also, if you'd like a Premium Workspace for both accounts (Personal and Work), you'll have to subscribe for both of them individually. Let me know if you still have more questions, and I can definitely clarify that for you.

All the best,

Sal
Item is still recurring after deleting the related card
Asked by Wesley Singh:

In my trello board i have an item that is still repeating every week after deleting the related card with the recurring command. Even in my other boards.


Answers:
author: Meghashrita Kashyap
body: Hi Wesley,

Could you please check if the Original Card that was used to create the Repeat function is still causing the cards to repeat? If that's the reason then you need to Turn the repeat off on the original card.

You can refer to the below link on how to do so

<https://www.loom.com/share/a3adb8bf0f654a5fa0d40fd8f60fa10f>

Hope this helps!

Cheers!

The Trello Team
I want to change my email back to one that was used before. If I delete that account can I change
Asked by Noonan Team:

I need to change my email associated with my account. The email I tried to change to says it has been used before so I couldn't. It sent me a link and I logged in after it let me reset the password and there was nothing on it. No boards. Never used. So I deleted it. I want to change my current email to this one that I just deleted. How long after deleting that account can I try to change my current account to that old email address? And will that work?


Answers:
author: Brant Schroeder
body: [@Noonan Team](/t5/user/viewprofilepage/user-id/4227832) You will need to reach out to Trello support and they can help you [https://trello.com/contact?nosearch=1\&source=from%20helpsite%20beacon#/](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)
Is there a way to roll up a column?
Asked by Christina Boyer:

Hi,

Is there a way to roll up a column? A power up? Basically we have two columns where we move cards to for certain things but it can be overwhelming to see all the cards. Is there a power up that rolls all the cards up so you just see the column name and then if you click it opens?

Or something similar?

Thanks!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Christina Boyer](/t5/user/viewprofilepage/user-id/4854040) ! Welcome to the community :) you can [filter the board](https://help.trello.com/article/787-filtering-search-cards-on-a-board) to only see certain cards (e.g. only cards due soon). Other than that, there's currently no native way to collapse lists, but there are chrome extensions that will do this for you (e.g. <https://chrome.google.com/webstore/detail/collapsible-trello-lists/kejemfjfgoaekplmemlkjljcfloiemho/related?hl=en>)  

![Collapse list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/200031i3A0EFA1810967029/image-size/large?v=v2&px=999 "Collapse list.PNG")
checklist email report
Asked by Jorge Humberto Pires Morais:

Hi,

I need to create a report to my email, every monday, of 3 checklist, with the incomplete items, at the same card.

Can anyone help me?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jorge Humberto Pires Morais](/t5/user/viewprofilepage/user-id/4953625) ! Welcome to the community :) you can use the {cardcheckliststate} variable in your command to pull information on the card checklists. This will however pull all checklist items; both the incomplete and complete items. I don't believe there's a way to customize it further to filter on only the incomplete items.   

This is what it looks like:  

![Checklist report.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/200032i02390480CB44653F/image-dimensions/458x380?v=v2 "Checklist report.PNG")  

If you want to customize your report further to filter the checklists and add advanced checklist information (assignees, dates), your best bet is to use a power-up for now like Blue Cat Reports: <https://www.bluecatreports.com/help/articles/create-a-quick-list-of-checklist-items/>  

comments: author: Jorge Humberto Pires Morais
body: Hi.

Thanks for the reply, but it didn't work.

Can you show me some exemple? Like a print from command? Or where I put that variable?

Thx.


author: Hannah Humbert - Simpla Workflows
body: [@Jorge Humberto Pires Morais](/t5/user/viewprofilepage/user-id/4953625) I'm not sure what your trigger is, but here's the command I used to get the result in the above screenshot:

```
create a report with all cards with [add criteria here] using pattern "[{cardname}]({cardlink}) \n**Checklist**: \n\n{cardcheckliststate}", and send an email notification to "hannah@simplaworkflows.com" with subject "Report" and message "{$report}"
```


author: Jorge Humberto Pires Morais
body: You are awesome!


Tags: butler

checklist

report
Putting Text Content in completely without it breaking each line into tasks
Asked by Teri Jo Wheeler:

Hi i am new to trello and can't figure out how to put text content into cards without the trello system separating each line space of the text into separate tasks.  

eg: If i want to put this in:   

John is my friend.  

I have known him for 25 years and we met in high school.

He is clever and funny.

---------  

That piece of info comes in as three separate tasks. I do not want this.

Help... I have searched for help and can't find the answer.

thanks


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Teri Jo Wheeler](/t5/user/viewprofilepage/user-id/4953468) ! Welcome to the community :) Are you referring to the checklist items within your card as shown below?  

![checkist.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/200020i0EA08B42733AD595/image-dimensions/448x358?v=v2 "checkist.PNG")  

When adding the title of the checklist item, if it has line breaks like so:  

Item A  
Item B  
Item C  

Trello will generate 3 separate checklist items. I don't believe there's a way to turn off this functionality. If you'd prefer all of that information to be contained in one checklist item, you would need to enter it in without line breaks:  

Item A Item B Item C  

When replicating this with creating cards, Trello asks if you want separate cards or just one card:  

![line breaks.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/200022iE54FCEB4FF5F2046/image-size/large?v=v2&px=999 "line breaks.PNG")  

If you wanted, you could reach out to Trello directly to see if this is something they could implement for checklists as well! <https://trello.com/contact#/>

comments: author: Teri Jo Wheeler
body: Yes, this is the problem.  

When I put it on 'just one card' it all gets jammed together and is hard to read which then makes it useless for me to use trello for content - as I have lots of text to store here.


author: Teri Jo Wheeler
body: Also, I am not sure of the trello contact purpose above. All it does is loop me back to here. Is there anyone actually from trello we can chat with or talk to?


author: Hannah Humbert - Simpla Workflows
body: Right, so you're referring to the cards rather than the checklist items? If that's the case, the card titles are designed to be a single-line field. Generally, you would use a title to quickly summarize what needs to be done. The description inside the card can then be used to elaborate further (from there you can format your text).  

You should be able to submit a ticket to Trello if you scroll all the way down the bottom. See below (FYI this was taken from a free Trello account).

![Inkedtrello contact_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200030i0B9D3F35A8359501/image-size/large?v=v2&px=999 "Inkedtrello contact_LI.jpg")  

<br />
Recovering a board
Asked by Kim Williams:

I copied a board (I thought) and made changes to it. Now I can't find the original board. Is there a way to recover it or go back to the original board?

Thanks

Kim


Answers:
author: R?mi BERNI?RES
body: Hi!

1st question:

Do you have cleard the history and cooking recently? If yes, your old board is in your Work Area ? If no, 2nd question:

Did you close it and confirm to delete it? If no, you can re open it ? If yes, the old board is definitely deleted

Hope this will help you

Bye!
upload error without pipeline
Asked by Wilber Marcel da Silva:

I'm using the bitbucketpipelines / bitbucket-upload-file: 0.3.2 pipe, and it always worked perfectly, but now I'm accusing the error:

? Failed to upload files ['xxxxx.war']. Status code: 413. Message: <html><head><title>413 Request Entity Too Large</title></head><body bgcolor="white"><center><h1>413 Request Entity Too Large</h1></center><hr><center>nginx</center></body></html>

As I said, funny that there was never a problem, but now the problem is always occurring.

updating:

I can't upload files larger than 10MB, neither by the api (via cUrl), nor by the download area of ??the site.


Answers:
author: Wilber Marcel da Silva
body: [@Halyna Berezovska](/t5/user/viewprofilepage/user-id/3865505) ,

Thanks for the answer, so I tested it through the pipe that bitbucket offers and also via curl, it was giving an error at the time I created this ticket, but not even in the night time it came back and so far it's normal, the strange thing was that I did tests on day of the error with files less than 10 MB and it was ... more than that it gave an error, put an atlassian status page and there was nothing on it.

\[\]s

comments: author: Halyna Berezovska
body: [@Wilber Marcel da Silva](/t5/user/viewprofilepage/user-id/4139405) thanks for raising this, this help us to do our best to keep an eye on API changes (looks like it could be temporary server issue) and to not do breaking changes without notifying.

Anyway, I'll report it.

If the case rise again, give us this feedback please with possible logs you can share publicly.


author: Halyna Berezovska
body: [@Wilber Marcel da Silva](/t5/user/viewprofilepage/user-id/4139405) please, could you share the output when using curl for example?

I've just managed to upload 24 MB file using ui and curl both..

Also, what file size do you have? Perhaps, there is anyway the limit we don't know about and should investigate.

Please, share also the pipeline log of pipe's execution. Perhaps , we may find some details there and perhaps we have a bug that should be fixed.

Also, I suspect this filesize increased within a time and now it cannot work. Let's investigate it.

Looking forward to hearing from you! Thanks

Regards, Galyna

comments: author: Halyna Berezovska
body: As an option you also may look at the [Git Large file storage doc](https://support.atlassian.com/bitbucket-cloud/docs/manage-large-files-with-git-large-file-storage-lfs/) and see if it is worth to use


Tags: bitbucket-pipelines

cloud

download

file
Bitbucket renders Markdown code block in red. How to revert?
Asked by Johannes Heger:

Today I'm seeing Bitbucket.org is rendering code blocks in red. This wasn't the case until the last days I think. The red lines are difficult to read.

See the attached example.

How to revert to the modest grey?

![bh.png](https://community.atlassian.com/t5/image/serverpage/image-id/140218iF267647C442ABF15/image-size/large?v=v2&px=999 "bh.png")


Answers:
author: strangecode
body: I have the same issue!

But I noticed the red text (CSS class \`err\`) only appears for code blocks that do not have a language specifier, for example this displays some json with correct syntax highlighting:

\`\`\`json

{"some": "json-goes-here"}

\`\`\`

comments: author: Johannes Heger
body: Thanks for your help.


author: Johannes Heger
body: Atlassian fixed it.


Tags: bitbucket-cloud

cloud

markdown
Pipelines: Naming container in services
Asked by Ming Han Chung:

What i'm trying to do

1. Startup a service in pipelines
2. When the service's container is healthy, start my sript

I have a script that checks the container health but how do I set the name of the container in the service so I can run docker inspect against it? Is it when I declare the service


Answers:
author: Justin Thomas
body: [@Ming Han Chung](/t5/user/viewprofilepage/user-id/3582481) Yes, the service container name is defined as part of the definition. Can you share your pipeline's yml?


Tags: bitbucket-pipelines

bitbucket-cloud

cloud
Code Insights, how to send the correct URL to Curl request ?
Asked by Johan esteban moreno zapata:

Hello, I am trying to generate the reports of the new bitbucket functionality, but I have a problem since curl does not recognize the URL I followed the following guide but without success: <https://support.atlassian.com/bitbucket-cloud/docs/code-insights/#Creating-reports>

in the image the problem appears and the curl :

![imagen_2021-04-23_120627.png](/t5/image/serverpage/image-id/140191i48DADB0B3AE1D53F/image-size/large?v=v2&px=999 "imagen_2021-04-23_120627.png")


Answers:
author: Gonchik Tsymzhitov
body: Hi!

1. Please, add parameters into variables $BITBUCKET_\*

2. Please, don't forget about token


Tags: bitbucket-cloud

cloud
I don't get invite email
Asked by Paola Del Vecchio:

I read other threads where other users reported the same problem, which more often than not is caused by some errors that your team can fix.

Basically I registered while a colleague was sending an invitation, but the notification never arrived, even after trying a second and a third time.

Is there anything you can do to make me see the invitation?

Thanks in advance!


Answers:
author: Daniel Eads
body: Hi [@Paola Del Vecchio](/t5/user/viewprofilepage/user-id/4363843) , welcome to the Community!

I see that you were able to open an email from our delivery service to the email address attached to your Community account at 14:58 UTC today. Was the invitation going to a different email address than the one you used here for Community?

Thanks,  
Daniel \| Atlassian Support

comments: author: Paola Del Vecchio
body: Nope, it didn't, same mail


author: Daniel Eads
body: Hey [@Paola Del Vecchio](/t5/user/viewprofilepage/user-id/4363843) ,

I've double-checked our mail logs and only see one outgoing email to your current address. It's the same one I mentioned earlier - according to our mail tracking, the email was opened twice.

My suggestion would be for the colleague to double-check the email address they have for you if the repository is hosted in bitbucket.org (Bitbucket Cloud). It's also possible that if the repository is on a Bitbucket Server or Data Center instance (example: the address is something like "git.company.com" or "bitbucket.company.com" instead of "bitbucket.org") then the outgoing mail server might be misconfigured. If that's the case, your company/colleague's IT department will need to step in, as that would be an on-premise IT issue.

Thanks,  
Daniel \| Atlassian Support


author: Paola Del Vecchio
body: Thank you, I'll ask them to check these settings


author: Paola Del Vecchio
body: It works now, I informed my chief and she fixed it, though I don't know exactly how. Thank you very much for your help!
Not getting recovery link to my email address
Asked by alltraydevops:

Dear Support Team

I am having trouble with account login, Please help

this is my project repository . <https://bitbucket.org/alltray>

last commit happened on 25 Oct 2020, 15:59 to alltray/org.at.ui.app.mobile repo. I got email to alltraydevops@gmail.com regarding the commit.

On 07/11/2020, I have changed the email address to devops@alltray.com. I got the confirmation email to alltraydevops@gmail.com regarding the change of email id.

After long months I tried to login to my account using alltraydevops@gmail.com. It upgraded me to the new Atlassian account from bitbucket, then onwards, I am not able to see any of the repos.

Tried sending the recovery link to devops@alltray.com email id (since I forgot the password). But it's not sending me the recovery link.

Please help, I have lots of repos under this project, can't afford loose them

--

Regards,

Prasanna Bhat


Answers:
author: Theodora Boudale
body: Hi Prasanna,

I checked in our system and I saw a hard bounce event for the email devops@alltray.com created today, with the error message:
> 550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces.

It looks that the email may not have been operational when you tried to send the recovery email and as a result we received a hard bounce response from your mail server. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.

I went ahead and removed the email from the suppression list. I would suggest to first make sure that your email account is working and that you can receive emails (e.g. you could send a test email from your gmail to devops@alltray.com) and then request a new password reset email (a new one needs to be sent, as the previous ones were dropped).

Please also note that log in to Bitbucket is possible only with the primary email (which is the email of the linked Atlassian account), and not with email aliases. When you switched your primary email to devops@alltray.com, the other email (alltraydevops@gmail.com) became an alias of the account. This is the reason why logging in with alltraydevops@gmail.com resulted in the creation of a new Bitbucket account.

Unless you change the account's primary email, you should use devops@alltray.com to log in to this account. If you want, you can delete now the second Bitbucket account that was created accidentally.

Please feel free to let me know if things are ok now and if you have any questions.

Kind regards,  
Theodora


author: Charlie Misonne
body: Hi Prasanna,

Welcome to the Atlassian Community!

However: this is a community and not Atlassian Support. Commuity members will not be able to help you with account issues.

Atlassian Support can be be contacted via <https://support.atlassian.com/>


Tags: bitbucket-cloud

cloud