cancel an account but the email doesn't exist
Asked by CNC Informatique:

Hi

the work addresse mail as been deleted (a.andreani@couach.com) and the user subcrib automatocally to a trello plan,How can a destroy his trello account ? name Anne-Sophie Andreani email adresse A.andreani@couach.com

**Trello** **Re?u**

( **PAID\]**

**Re?u#:**TRINV-20716964

**Date:**27/01/202316:11:10

|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| |--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | |-------------------------------------------------------------------------------------|----------|---------| |                                                                                     | (USD)    | (USD)   | | Cotisation annuelle pour Trello Premium avec 1 utilisateur(s) pour la p?riode du 27 | $-119.99 |         | | January 2023 au 27 January 2024.                                                    |          |         | | Solde d?bit? de votre carte de cr?dit MasterCard, XXXX-XXXX-XXXX-6937               |          | $119.99 | | TOTAL                                                                               | $-119.99 | $119.99 | | SOLDE                                                                               | $0.00    |         | | |

DATE DESCRIPTION

FRAIS

CR?DIT

27/01/2023 {#toc-hId--494696256}
--------------------------------

Nouvelle t?che

27/01/2023 {#toc-hId-1992816577}
--------------------------------

Num?ro de TVA: FR42511791410

Op?ration faisant l'objet d'une autoliquidation : il incombe au client de verser toute TVA relative aux biens ou aux services couverts par la pr?sente facture aux autorit?s fiscales locales du client.

La facture indique le montant total hors TVA.

++Contactez-nous (httRs://trello.com/contact)++pour toute question concernant ce re?u.

++Conditions de Service (httRs://trello.com/legru)++ ++Politigue de Confidentialit? (httRs://trello.com/RrivacY.)++

Trello, Inc.

an Atlassian company 888 Broadway, 4th Floor New York City, NY 10003

Num?ro de TVA: EU372005861


Answers:
author: Brant Schroeder
body: [@CNC Informatique](/t5/user/viewprofilepage/user-id/5141607) Welcome to the Atlassian community

You will need to contact trello support here: <https://trello.com/en/contact#/> You will need a trello account to login and submit a case. If you are having issues let me know and I will escalate to Atlassian as this is just their community.

comments: author: Alex W
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - it looks like [@CNC Informatique](/t5/user/viewprofilepage/user-id/5141607) has raised a ticket and our Advocates team has already responded.


author: CNC Informatique
body: Hi

the work addresse mail as been deleted (a.andreani@couach.com) and the user subcrib automatocally to a trello plan, How can I destroy his trello account ? name Anne-Sophie Andreani email adresse a.andreani@couach.com

I can not use a.andreani@couach.com because this email adresse has been deleted So I just want to close this trello account