youngmon/atlassian-qna huggingface dataset:
Trello card does not finish its synchronization
Asked by Serhan Kaldan:

Hi,

Sometimes, one card does not complete synchronization and keep going. As I check a member in the team, it is only on me. I heard same issue from another members of us but on different cards. You can see from the picture attached, the first card never finishes, keep on sync. How can I solve this problem?

Thank you and Kind regards,

Serhan

![314DAB3A-2BE3-4034-A449-C26E2CA69ADB.jpeg](/t5/image/serverpage/image-id/68735i461A9A7D1D6C8B9B/image-size/large?v=v2&px=999 "314DAB3A-2BE3-4034-A449-C26E2CA69ADB.jpeg")


Answers:
author: Serhan Kaldan
body: It keeps sycn more than 10 days and does not finish.


Tags: card

issue

sync

update
i am the creator of our Trello boards and now trello wont give me access on my iphone.
Asked by Eva DiShanni:

Can someone please help me? I now do not have access to any of the boards that i created unless im at my desk.


Answers:
author: Mirek
body: Not sure how on Iphone but on Android app I need to also again add myself to the board (go to board \> board settings \> add to board) - something like that since I do not have Trello in English. Then it is start to become editable.
Can't disable email notification
Asked by Vincent Lam:

I've followed the instruction to disable all my email notification already in the "email settings". But I'm still receiving notification email on every Confluence content update by other team members. Is it a bug?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Vincent Lam](/t5/user/viewprofilepage/user-id/4545221) and welcome!

Kindly see these two previous questions:

* <https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-disable-Confluence-email-notifications/qaq-p/343932>
* <https://community.atlassian.com/t5/Confluence-questions/How-to-disable-email-notifications/qaq-p/1362672>

comments: author: Alex Koxaras _Relational_
body: Hi [@Vincent Lam](/t5/user/viewprofilepage/user-id/4545221)

Did you solve your problem? If yes, kindly mark this answer as accepted, to help others in this community.

Thank you!


author: Vincent Lam
body: Nothing helps... I believe there is a bug of some sort here... it's just spam mails.... bombarding me everything with updates... it is utterly crazy


Tags: cloud

confluence-cloud
Are Confluence versions 2.8.x affected by recent CVE-2021-26084?
Asked by Mably:

The question is in the title.

Thanks for your help.


Answers:
author: Charlie Misonne
body: According to the [documentation](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html) it is not because the oldest version it mentions is 4.x.x

But 2.8.x probably contains a lot of other vulnerabilities after more than 13 years so I would strongly recommend to upgrade that instance.


author: Kishan Sharma
body: Hi [@Mably](/t5/user/viewprofilepage/user-id/4545164) Welcome to the community!

Wow, you are running on Confluence version 2.8.x ? that's way too old. As per the [advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html), i can't see that version is affected by the vulnerability, the affected versions starts with version 4.x.x and onwards. But I will recommend raising a support ticket with [Atlassian support](https://support.atlassian.com/contact/) for confirmation.


Tags: confluence-server

cve-2021-26084

server
javascript keydown restrict
Asked by sm.park:

Hello  
I would like to limit the input of left and right direction keys in the preview of the confluence. Is this possible?


Answers:
author: Nic Brough -Adaptavist-
body: It is not, sorry, people expect it to work (roughly) the way it does, and not be restricted, so there's no functions to limit it.


Tags: confluence-server

server
How to generate a report listing all Jira stories not linked to confluence pages
Asked by Mohamed El Moatassem:

Hello Everyone

I am working on a website project where i provide a general writeup of each website page, using confluence. Across the writeup, i am referencing stories that i have created in JIRA.

As a part of the requirements analysis effort, some of the confluence pages are replaced, or some of the user stories are no more needed.

Once i am done describing all the requirements for website pages, how can i get a report listing each confluence page, with linked JIRA user stories, or vice-versa?

Thanks


Answers:
author: KAGITHALA BABU ANVESH
body: hello [@Mohamed El Moatassem](/t5/user/viewprofilepage/user-id/4508603)

I think without plugin. it's not possible without third party plugin.

<https://community.atlassian.com/t5/Jira-Software-questions/Select-all-issues-with-a-confluence-page-linked/qaq-p/1425456>

Please check the above thread, someone requested same type of query.

Thanks,

Anvesh Kagithala


Tags: cloud

confluence-cloud

jira

story
Azure DevOps Confluence Connector
Asked by carrie yang:

Azure DevOps Confluence Connector ??????????????Azure Devops ??????????Confluence???????????????????????????????????

??Confluence???Jira????????????Jira?????????


Answers:
author: Hana Ku?erov?
body: Hi [@carrie yang](/t5/user/viewprofilepage/user-id/4545038) ,

welcome to the Atlassian Community!

According to documentation and demo provided on the marketplace it looks like it is not possible.

Also, public roadmap is mentioned there, but the link is not working for me, so it is not clear, whether this feature is planned or not.

So, I think it would be the best to contact directly the vendor fo the application and [ask them about this feature](https://moveworkforward.atlassian.net/servicedesk/customer/portal/1/group/1/create/7).


Tags: confluence-server

server
Cannot Remove Class/Package Entry from Logging and Profiling
Asked by Intelligence Systems:

Hello, in an attempt to try fix a Content Indexing issue after upgrading to Confluence 7.13.0 from 7.4.6, I came across this KB article.

<https://confluence.atlassian.com/confkb/searching-and-indexing-troubleshooting-180847237.html>

When I copied the first line of the Class/Packages;  
com.atlassian.confluence.internal.index.AbstractBatchIndexer

I accidently copied all the text from the webpage above that time, pasted it into the text field, and saved ... ending up with this;

![classpackage-cant-remove.JPG](/t5/image/serverpage/image-id/159033iB495F1A546B0033A/image-size/large?v=v2&px=999 "classpackage-cant-remove.JPG")

When I attempt to remove this, I get a;

Server Error  
404 - File or directory not found.  
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Any ideas on how I can fix this ?

I've tried finding where the deleteLogEntry.action is from IIS logs where is points to the configurelog4j.vm but I have no idea how to remove this entry.  


Answers:
author: Kishan Sharma
body: Hi [@Intelligence Systems](/t5/user/viewprofilepage/user-id/4543031) Welcome to the community!

For now you can re-add the correct entry and ignore the incorrect one as long as its not affecting your instance. I couldn't find enough documentation around this and removing it might be done via database queries, so raising a ticket with [Atlassian support](https://support.atlassian.com/contact/) would be the best bet.

comments: author: Intelligence Systems
body: Thanks Kishan, I did raise a ticket with Support and got the issue resolved.

Would you believe that a simple server reboot cleared the issue.

The Class/Package when added is just held in RAM and a server reboot clears this back to standard.

Adding in a Class/Package persistently, will not be cleared after a reboot, lucky I didn't do that.


author: Kishan Sharma
body: Haha so server reboot did the magic again! Great to know [@Intelligence Systems](/t5/user/viewprofilepage/user-id/4543031) and thanks for sharing it here.


Tags: confluence-server

server
CVE-2021-26084 temporary workaround: Error in File 4 and File 5
Asked by Gary Huang:

Hi,

I ran the workaround and getting errors at step File 4 and File 5

File 4, appears I am missing the file or assembly  
File 5, appears its missing the assembly as well....

I got Confluence version 6.14.3 installed. it is quite an old one... so does that mean... the workaround would not work on my version?

Thanks!

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/159026iFC62A2742E69BD06/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Kishan Sharma
body: Hi [@Gary Huang](/t5/user/viewprofilepage/user-id/4544914) Welcome to the community.

The number of file may differ based on confluence version that you have installed. You can simply check if those files exist in your install directory, and ignore the error if it doesn't exist.

I will also recommend raising a priority ticket with [Atlassian Support](https://support.atlassian.com/contact/) for your case.

comments: author: Gary Huang
body: Thanks Kishan!


author: liviuseplecan
body: Hi Kishan,

I have almost the same error on that CVE, but in my end appears the error 'NoneType' object is not subscriptable.   
Could you have any suggestions on this? thanks


author: Kishan Sharma
body: Hi [@liviuseplecan](/t5/user/viewprofilepage/user-id/4546756) welcome! Since the script is published by Atlassian security team and is giving some error, I will suggest you to please raise a support request at <https://support.atlassian.com/contact> for them to advise.


author: liviuseplecan
body: Ok, tks


author: Gary Huang
body: Hi [@liviuseplecan](/t5/user/viewprofilepage/user-id/4546756)

if you got a response from the support team, mind to share it please?

mine is out of support...

thanks!


author: liviuseplecan
body: Hi Gary,

I didn't contact the support Atlassian team because I've received some help from a python team who conclude that some part of code couldn't be applied in my case. So, probably if the issue will occurs in the future, I'll contact the support Atlassian team and then I'll provide here an answer of that.

Thanks,

Liviu


Tags: confluence-server

cve-2021-26084

server
Unable to tick items in task list (Action Items)
Asked by Les Algeo:

Hi All,

When reviewing task list macro in Confluence, I am able to tick tasks as completed, however receive "Oops, your task change couldn't be saved" notification.

This resulting in a forever growing task list which i am unable to tick.  
Assistance would be appreciated.

Thank you.![Confluence_error.PNG](/t5/image/serverpage/image-id/159021i8961F13CF3D09312/image-size/large?v=v2&px=999 "Confluence_error.PNG")


Answers:
author: Kishan Sharma
body: Hi [@Les Algeo](/t5/user/viewprofilepage/user-id/4544844) Welcome to the community!

By any chance do you have duplicate tasks in your page ? and are you facing this issue in other browsers as well ?

comments: author: Les Algeo
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) you are 100% correct, there are duplicate tasks in the page.

Currently using Chrome for Confluence, would you suggest another browser?  
Thank you for your quick reply :)


author: Kishan Sharma
body: Hi [@Les Algeo](/t5/user/viewprofilepage/user-id/4544844) No problem:)  
Chrome should work fine. I think you have run into a a bug, refer [this link](https://jira.atlassian.com/browse/CONFCLOUD-62685) for details. As per that there's a workaround below - which may not work in all cases -

1. Copy the page with the tasks
2. Publish it
3. Delete the original

OR

Contact [Atlassian Support](https://getsupport.atlassian.com/) to manually remove duplicates.


Tags: cloud

confluence-cloud
'100%' could not be converted to date. How to get ride of this message
Asked by MOHAMMED OWAISE AHMAD:

Hi,

How to get ride of this popup message , this appears while i was using a chart and chart from table under confluence page , please advise

Regards,

Mohammed


Answers:
author: Hana Ku?erov?
body: Hi [@MOHAMMED OWAISE AHMAD](/t5/user/viewprofilepage/user-id/4544845) ,

welcome to the Atlassian Community!

Would you please share the screenshot and how does the table look like - it is not clear, what's going on without additional info.

Thank you.


Tags: cloud

confluence-cloud
Transfer of products and authentication
Asked by Chris Price:

Hi Team,

We have been acquired by a parent company and looking to transfer our confluence instance over to their Atlassian organization in order to have a single point of account management and to allow all users access to both instances using their original identities (domains).

It looks like this is possible by transferring products to a new organization and then claiming the domain in the new organization and claiming the users and I have reviewed the documentation on those pieces.

My question here is to see if it is possible to have multiple authentication methods in one organization? for example, our company uses GSuite integration for authentication, and our parent company users Auth0. Is it possible to still be able to provision users for our moved domain in Gsuite and also have the Auth0 integration in the existing organization?


Answers:
author: Benjamin
body: Hi [@Chris Price](/t5/user/viewprofilepage/user-id/4401592) ,

It is possible with Atlassian Access. Here's the documentation:

<https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/>

It is done through setting up multiple policies. However, based on documentation, the intention is for testing with a smaller group and eventually rolling out the same SAML SSO for the whole organization.

hope this helps.

-Ben

comments: author: Chris Price
body: Thanks [@Benjamin](/t5/user/viewprofilepage/user-id/3275402)

Further to this do you know if the users from the domain we are transferring will be able to access the confluence in the org that they are joining with their domain accounts and vice versa?

Eg: acme.com is being transferred to the org that contains omega.com

Will user@acme.com be able to access the omega confluence spaces? and will user@omega.com be able to access acme confluence spaces? or are there additional licensing requirements?

Thanks

Chris


Tags: cloud

confluence-cloud
confluence server stopped suddenly and keep stopping since last week
Asked by shaolinyhl:

Confluence server keep stopping frequently since last week with no way to pinpoint the reason - any help will be highly appreciated.

here is the links from log analyzer:

[https://confluence.atlassian.com/confkb/unable-to-access-a-single-confluence-page-307757083.html?utm_medium=logScan\&utm_source=STP](https://confluence.atlassian.com/confkb/unable-to-access-a-single-confluence-page-307757083.html?utm_medium=logScan&utm_source=STP)

[https://jira.atlassian.com/browse/CONFSERVER-55134?utm_source=STP\&utm_medium=logScan](https://jira.atlassian.com/browse/CONFSERVER-55134?utm_source=STP&utm_medium=logScan)

[https://confluence.atlassian.com/confkb/confluence-states-there-is-no-action-mapped-for-namespace-x-and-action-name-x-296911093.html?utm_medium=logScan\&utm_source=STP](https://confluence.atlassian.com/confkb/confluence-states-there-is-no-action-mapped-for-namespace-x-and-action-name-x-296911093.html?utm_medium=logScan&utm_source=STP)


Answers:
author: Benjamin
body: HI [@shaolinyhl](/t5/user/viewprofilepage/user-id/1939160) ,

Have you taken the next step with those links to determine if any of those were the actual cause.

You may want to investigate the logs to see what happen prior to stopping and see if there was any system changes to the server.

Also, start with this KB article to investigate:

<https://confluence.atlassian.com/confkb/troubleshooting-confluence-hanging-or-crashing-163415613.html>

Hope this helps.

-Ben


Tags: confluence-server

server
Mitigation solution for CVE-2021-26084
Asked by Kaz Shinohara:

A security advisory email was sent to me and it suggest us to upgrade the Confluence to version 7.13.0 for a scurity vulnerbility in Confluence Server that is mentioned in this page, [Concluence security vulnerbility](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html?utm_source=alert-email&utm_medium=email&utm_campaign=Confluence%20Server%20and%20Data%20Center-advisory_september-2021_EML-11510&jobid=105178880&subid=1529543962)

We use Confluence version 7.5.1 on one of our servers and its SQL is MS Server. However, according to [Confluence Server version 7.13 supported platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) , Our current MS SQL version appears to be not supported for the ver 7.13.0 and arranging a new infrastructure may take some time.

Because of this, I am unable to upgrade the Confluence soon and I wonder if a mitigation solution with cve-2021-26084-update.ps1 suggested in the [Concluence security vulnerbility](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html?utm_source=alert-email&utm_medium=email&utm_campaign=Confluence%20Server%20and%20Data%20Center-advisory_september-2021_EML-11510&jobid=105178880&subid=1529543962) page can be run with the current infrastructure for Confluence and Confulence would be running with no issue after the solution method is performed.

Does the mitigation solution with running cve-2021-26084-update.ps1 require an upgrade with our infrastructure or can this be run without infrastructure upgrade?

It would be great if information or advice regarding this matter is given to us.


Answers:
author: Benjamin
body: HI [@Kaz Shinohara](/t5/user/viewprofilepage/user-id/2712233) ,

The workaround is there in case you are not able to upgrade at this time or in the short term. So, this at least gets you there until an upgrade can be arrange at some point in time.

Thanks,

Ben

comments: author: Kaz Shinohara
body: Thank you for your advice, Benjamin.

I will then look into performing the mitigation solution them.

Kind regards,

Kaz


author: Benjamin
body: You are most welcome.


Tags: confluence-server

cve-2021-26084

server
please Vote for this Bug, only then JIRA will fix this Confluence Bug
Asked by Ammar Ahmed Butt:

[CONFCLOUD-72376](https://jira.atlassian.com/browse/CONFCLOUD-72376)

When using "system.editor.precursor.buttons" as a webItem location, an additional "Unrestricted" item is shown {#toc-hId--1236196200}
-------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid asking for votes is not going to do much.

I am not saying you should not, I just don't want you to think no-one has seen what you're asking. People will tend to reserve their votes for things that affect them more though.

For what it's worth, it's not JIRA either - Jira (note the trademark/name changed case a few years ago) is not the organisation that wrote or maintains Confluence. Atlassian are the authors and owners of Jira and Confluence, and a load of other stuff.


Tags: cloud

confluence-cloud
Free Confluence accounts
Asked by David McMurrey:

I thought I was signing up a a free Confluence site that has a limit of 5 team members but is not limited to a 30-day trial. I teach at a community college and cannot get the funding for a regular academic site (which I am still not sure what amounts to with the 75% discount).

-- David McMurrey, Ph.D., BFD  
Business, Government \& Technical Communications  
Austin Community College  
[www.prismnet.com/\~hcexres/](http://www.prismnet.com/~hcexres/)


Answers:
author: Hana Ku?erov?
body: Hi [@David McMurrey](/t5/user/viewprofilepage/user-id/4367395) ,

you should be able to get completely free Confluence. With Free plan you can have 10 users, but there are some limitations, see [here](https://www.atlassian.com/software/confluence/pricing).

Please, navigate to the site administration to the billing part -\> Manage subscriptions. Check, which plan is selected here (probably Standard?).

According to [this page](https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts) academic institutions can receive 50% off list price, which means, if you go for Standard plan, instead of $25 / month for 5 users, you would pay $12.5.


Tags: cloud

confluence-cloud
Checking Email inbox from Confluence
Asked by me:

Hi

How can I check my email inbox from Confluence?

I mean instead of outlook using confluence to send and receive email.

is there any macro available on marketplace for this aim?

Any idea?

Thanks,


Answers:
author: Vero Rivas
body: Hi [@me](/t5/user/viewprofilepage/user-id/2563778)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-define-an-email-inbox-to-a-Confluence-Space/qaq-p/1259994>

Cheers

comments: author: me
body: thanks, but not work as I mentioned.


Tags: confluence-server

email

integration

server
Licence
Asked by araalghamdi:

I have confluence server and we purchased Data center license for it . Is there any issue we will face?


Answers:
author: Nic Brough -Adaptavist-
body: Issues with what?

If you wish to convert a server to a single node DC install, yes, all you need is a new licence. For the server and all the apps you have.

comments: author: araalghamdi
body: I don't wish to convert it

but is the license will work on server when I purchased Data center license instead?


author: Nic Brough -Adaptavist-
body: Ok, now I'm totally lost. What are you trying to do if not convert the server to DC?

Why are you trying to use a DC licence? What are you expecting it to do other than convert your server to DC?


author: Fabian Lim
body: Hi [@araalghamdi](/t5/user/viewprofilepage/user-id/4544538)

Like [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) said you can't convert them. However, Atlassian provides a 30 day money back, if you purchased DC, you can ask for a refund and get server licenses instead.

I hope this helps.

comments: author: araalghamdi
body: ok thanks


Tags: confluence-server

server
Adding a picture in a template
Asked by Tami Dubi:

Hi,

I read in the documentation that currently, we can't add pictures to a template (creating / editing) a template.

Is it still valid?

Thanks, Tami

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>


Answers:
author: Hana Ku?erov?
body: Hi [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201) ,

yes, I've just tried it and the button for images is missing :-(.

comments: author: Suvradip Paul
body: [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304) \& [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201) - Did you report this to support and any progress on this one?


author: Tami Dubi
body: Hi,

I didn't report it. I think it is not a malfunction but the way they designed it.


author: Hana Ku?erov?
body: I believe this is the [issue](https://jira.atlassian.com/browse/CONFCLOUD-66471), hopefully it will be delivered next month.


author: Suvradip Paul
body: Thanks [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304) for the update.


Tags: cloud

confluence-cloud

template