youngmon/atlassian-qna huggingface dataset:
Anonymous access not work for confluence space
Asked by ??????? ???????:

I've granted "view all" permission to anonymous in my space in order to make it public based on this manual  
<https://confluence.atlassian.com/doc/make-a-space-public-829076202.html>  

But when I try to open it from incognito mode, it ask me to login. What a stupid flow?!!   

How I can make it really public i mean without any auth??  

my space is <https://alexey2baranov.atlassian.net/wiki/spaces/T2MFBOAT/overview>


Answers:
author: Mikael Sandberg
body: Have you or your admin turned on the global permission for anonymous access? Without that turned on it does not matter if your space allows anonymous access or not.

comments: author: Trudy Claspill
body: ...which is noted in the referenced document. :-)

![Screenshot 2023-09-22 at 11.26.09 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/282440i28A7A507B118C545/image-size/large?v=v2&px=999 "Screenshot 2023-09-22 at 11.26.09 AM.png")


Tags: cloud

confluence-cloud
Comments
Asked by Lindi Sale:

We have a HR page on Confluence and we post updates, events, news etc. How do I build in a comments section under EACH post on a page instead of just having the Comments at the bottom of the page?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Lindi Sale](/t5/user/viewprofilepage/user-id/5324030) and welcome to Community.

If I understand correctly, each new post or update is added to the same page. While users can create in-line comments directly on the text of the updates, there's no native way to create a comments section within a page. You can see if [any of these apps](https://marketplace.atlassian.com/search?hosting=dataCenter&product=confluence&query=comments) would work for you.

My overall recommendation would be however to create new pages (or better yet, blog posts) for each update. This will help people find information more easily later on since they can search by the page title, and this will solve the commenting problem. You may want to create a space just for HR information in order to organize the pages if you have a lot to create.


Tags: confluence-server

server
How can I allow people to add comments on my personal space?
Asked by Sharon Gilmore:

We're currently encouraging everyone in our company to update their personal space in Confluence, and we'd like to allow people to comment on each other's space. I can't see how to do this, though. If I go to any page in the space, I can see the comment box there, but if I go to my personal space Overview, there's no comment box. Is there a way to turn this on?


Answers:
author: Raja Shekher
body: Hi [@Sharon Gilmore](/t5/user/viewprofilepage/user-id/5165862)

* Go to your personal space
* Click on "Settings"
* Space Permissions --\> General
* Select the default group as "Confluence-users" and select the View as well Comments tick mark checked

Hope this helps!

Regards,

Raja

comments: author: Sharon Gilmore
body: Thanks for your reply, but I didn't quite follow it... When I go to Space Permissions -\> General, I can see the 'confluence-users' group, which has everything checked except 'Pages Archive' and 'Admin'.

I don't understand what you mean by "Select the default group as "Confluence-users" and select the View as well Comments tick mark checked" - I can't see anywhere that I can select a default group?


Tags: cloud

confluence-cloud
Page properties reports issue
Asked by Alex Wojewodzic:

I have created a project tracking hub that uses the page properties macro with an embedded to feed project information to a parent page that contains the page properties report macro. The page properties report macro pulls from pages with a certain tag. The parent page has the create from template button and the template has the tag the page properties report pulls.

Everything was working as planned, until I made an update to the template. Now, no new projects are added to the page properties report macro. If I delete pages that were already included in the page properties report, they still show up.

I tried to just recreate everything from scratch. New parent page, new templates, new tag. However, when testing I cannot get the new page properties report to recognize the new tag. The only tag recognized is the old one, which is still showing deleted pages.

Is there any way to fix this and prevent it from happening moving forward?


Answers:
author: Raja Shekher
body: Hi [@Alex Wojewodzic](/t5/user/viewprofilepage/user-id/5215425) - It looks like an indexing issue to me.

You need to raise a support ticket with Atlassian <https://support.atlassian.com/> to kick start the content indexing for you and the reason why you need it which is your business problem.

Regards,

Raja

comments: author: Scott Beeson
body: This happens all the time. It's really annoying to have to put in a support ticket.


author: Tere Pile
body: Did you get any resolution to this issue? I haven't used a property report in a while, but need it for current work and the macro seem broken


Tags: cloud

confluence-cloud
confluence data center to cloud experiene
Asked by kathy reidinger:

we are currently reviewing/comparing confluence cloud vs data center.

wondering if anyone can share their experience on a migration to confluence cloud

pros/cons

are they happy they converted to cloud?

pros/cons

we have some 3rd party integrations that will remain on prem so will have a hybrid environment


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@kathy reidinger](/t5/user/viewprofilepage/user-id/5205432) and welcome,

the following article <https://confluence.atlassian.com/cloud/functional-differences-in-atlassian-cloud-744721664.html> will provide you an overview about cloud vs data center instances.

I don't understand "we have some 3rd party integrations that will remain on prem so will have a hybrid environment ". If you want to move to the cloud you need to verify that all your 3rd part app will be compatible in the target solution. You can't achieve an "hybrid" env.

Fabio

comments: author: kathy reidinger
body: our JIRA and bitbucket integrations are "on prem" and are not migrating to cloud at this time.


Tags: confluence-server

migration-customer-care

server
Is there a way to open the 'editor' at the place i need to make the edit?
Asked by teggenberger:

Instead of the 'editor' opening at the top of the page; Is there a way to open the 'editor' at the place i need to make the edit?

It's a *pain*to have to scroll down down down into a large page to find (again) the section that i need to make edits to.

Thanks.


Answers:
author: Andy Gladstone
body: [@teggenberger](/t5/user/viewprofilepage/user-id/1465915) this feature was implemented in 2022, and you should be able easily begin editing a page where you were viewing it by hitting the (e) key on your keyboard.

The introductory article is available here:

<https://community.atlassian.com/t5/Confluence-articles/Editing-long-Confluence-pages-just-got-easier/ba-p/2056762>

However, some users do complain in the comments (most recent) that this is not currently working exactly as expected.


author: Mersaydez
body: It doesn't look like this is a feature that Atlassian plans on implementing (ref: [CONFCLOUD-7645](https://jira.atlassian.com/browse/CONFCLOUD-7645)). You didn't mention the hosting type, but on Confluence Cloud, if you add an inline comment in regular mode, you can also see it in edit mode. If you do that, you'll at least be able to see the highlighted portion when you go to edit the page, which may be your best option out of the box.


Tags: unknown-hosting-type
Which permissions for adding metadata (comala plugin)?
Asked by Michael M?ller:

Hello together,

We set a global metadataset but it seems to be that just space administrators can set metadata to pages.

If someone can "just" add and edit pages, it is not possible to add or edit metadate.

Is this a normal behaviour?

Thanks!


Answers:
author: Nino Stana
body: Hello Michael,  
Thanks for reaching out.

It depends on how you have the metadata set up and how you use it.

Could you please open a ticket in our support portal below?  
[Comalatech Support Portal](https://comalatech.jira.com/servicedesk/customer/portal/1)

Any specific details about what macros you use and how you set up your metadata can help,

Best Regards,  
Nino


Tags: confluence-server

server
Multimedia Macro disabled full screen
Asked by Javier Chico C?spedes:

We have two issues with the multimedia macro:

1) It is not allowing us to set fullscreen video. See attached photo.

2) We would like to hide the download link to download the video. Is is possible?

![image.png](/t5/image/serverpage/image-id/282358iCD25E80A8D10992F/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Chris
body: I?ve just tested this:

Set width and height to 100% (macro options). The fullscreen option is greayed out regarding your video, so try to double-click, or hit alt+enter.

I can\`t see any download link, or do you mean after clicking the 3 dots, because I think it is not possible to hide this.

<br />

KR

Chris


Tags: confluence-server

server
Thumbnail of the PDF file is not visible
Asked by Iryna Syrotych:

Hi there!

I have uploaded a PDF file, but the page doesn't display the thumbnail (which should be the first page of the PDF file). Instead, there is a grey icon.

I tried different pages, but the file is still not showing it's thumbnail. Please see the screenshot below. The file size is 10.78 MB.

Any suggestions on how to fix it would be very helpful.

![Test_file_upload.png](/t5/image/serverpage/image-id/282330i3F2C26DA5BF52E22/image-dimensions/305x421?v=v2 "Test_file_upload.png")


Answers:
author: Vronik
body: Hi

Look at this

<https://community.atlassian.com/t5/Confluence-questions/PDF-attachments-no-longer-show-a-thumbnail-of-the-first-page/qaq-p/1222391>

<https://jira.atlassian.com/browse/CONFCLOUD-67140>


Tags: confluence-server

server
How to stop "Attachments" macro adding date and image ID by the end of image name?
Asked by Frances Zhao:

I added an image "MyImage.png" to confluence page, but its name appears as "MyImage-20230922-091200.png" in the "Attachments" macro. How to fix this?


Answers:
author: Andy Gladstone
body: [@Frances Zhao](/t5/user/viewprofilepage/user-id/5323706) Welcome to the Atlassian Community.

How are you adding the attachments to the page - is it via direct upload or API? If it is being done via API there may be some data being appended to the file name.

comments: author: Frances Zhao
body: Thanks for answering!


Tags: cloud
Creation of a collective action log in Confluence
Asked by rebecca.ruthfitzpatrick:

Hi there,

When creating actions in my Confluence pages, is it possible to create a collective action log? Possibly at parent level. A log that collates and tracks all the actions within the child pages.

E.g. if I have a grouping of pages with Meeting Notes over several sessions, could the log pick up all the actions and house in one collective log.

Many thanks,

Rebecca


Answers:
author: Raja Shekher
body: Hi [@rebecca.ruthfitzpatrick](/t5/user/viewprofilepage/user-id/5322396) - In Confluence, you have a Macro called "Task Report"

Please use this

<https://confluence.atlassian.com/doc/task-report-macro-590260009.html>

Quick Snippet of how it looks.

Hope this Helps!

![Task-Report.png](https://community.atlassian.com/t5/image/serverpage/image-id/282363i904379D09B59D5A9/image-size/large?v=v2&px=999 "Task-Report.png")

Regards,

Raja

comments: author: rebecca.ruthfitzpatrick
body: That's great, appreciate the help Raja


author: Barbara Szczesniak
body: [@rebecca.ruthfitzpatrick](/t5/user/viewprofilepage/user-id/5322396) I noticed that the link that [@Raja Shekher](/t5/user/viewprofilepage/user-id/2820530) provided is to the Data Center and Server version of the page. Since you indicated you are using the Cloud version, click **Cloud** in the upper right of the page to see the Cloud equivalent---just in case there are differences in usage.

Thank you for pointing this macro out, [@Raja Shekher](/t5/user/viewprofilepage/user-id/2820530), I didn't know it existed.


Tags: cloud

confluence-cloud
Images on page shows only "Creating preview..."
Asked by Petr Kobersky:

We tried to use different formats, sizes, dragging, inserting, resizing or not, nothing helped. Have you got some tips.


Answers:
author: Filip Callewaert
body: The same problem here.


author: Peter Rose
body: I've had exactly the same problem today. The images are standard format. They initially appear correctly when I am editing the page but when it is published, I see 'Creating Preview'. Other images on the page load correctly and these are the same format.

comments: author: Chris
body: Don\`t just copy/paste it. Use the icon (edit bar) to paste the URL directly, or use the upload function, or save/download them first.

The last time I used the copy/paste method, all images got broken after publishing the page.

KR

Chris


Tags: cloud

confluence-cloud
Atlassian Powerpoint Template
Asked by H??ng L? Xu?n:

Hi everyone,

I will place an event and I need an Atlassian PowerPoint template to make sure I follow all of the Atlassian rules for design.

Glad if I have some templates to prepare the presentation Let's me know the way to have it.

Thank you so much.


Answers:
author: Andy Gladstone
body: Quick Question - why would you use PowerPoint when you can create your presentation in Confluence and use Presenter Mode to complete the presentation?

There are no official resources publicly available for Atlassian Community Members (or the general public for that matter) that would provide the design elements that are required in 'official' Atlassian presentations. You can glean some content from [Atlassian Design System](https://atlassian.design/), but you will not be able to access any templates since they are only available to Atlassian Employees.

I hope this helps.


Tags: cloud

confluence-cloud
How to get JIRA issue created from Confleunce page
Asked by Vladimir Cech:

Hello There,

I'm looking for a way how to create a JIRA issue from a Confluence page. I went through <https://community.atlassian.com/t5/Confluence-articles/Create-Jira-issues-directly-from-Confluence-with-the-latest/ba-p/2404119> but my case is different.

I would like to a have a page element such as button and/or picture that when is clicked it opens a dialog for a issue create (with predefined issue type), user fill in required information click "Create" and JIRA issue is created.

How can I achieve this?

Thank you for your response.

Vlada


Answers:
author: Manoj Gangwar
body: Hi [@Vladimir Cech](/t5/user/viewprofilepage/user-id/4007582) ,

You can have Issue collectors in cloud - <https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/>

OR

In cloud follow these steps:

1. Go to Projects.
2. In overflow menu for your project, select Project settings.  
   The URL should now have the project ID.
3. Still in Project settings, go to Issue types.
4. Hover over the issue to get its URL, which shows its ID.

Here is an example URL:

my-tennant.atlassian.net/secure/CreateIssue.jspa?issuetype=10011\&pid=10097

<https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html>


author: Vladimir Cech
body: Hello [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987) ,

Thank you for your response, it's highly appreciated. I was looking for the URL (I used in the past in JIRA DC) but was not able to find it for JIRA Cloud.

I will also try to use the Issue Collector and see what is better for me.

Once again thank you

Vlada


Tags: cloud

confluence-cloud
Best practise space permissions for my organisation
Asked by Rafik Bouizergane:

Hey all  
I want to create a Confluence space that everyone in my organization can see. My question now is, how do I best approach this. I have too many groups/users to manually add them one by one. I also don't want to set the space on anonymous access for privacy reasons. In JIRA, you can e.g. set filter on my organization, is there such a thing for a confluence space? What is the best practise in this case?

We have both internal and external users. The internal ones are added through AD


Answers:
author: Trudy Claspill
body: Hello [@Rafik Bouizergane](/t5/user/viewprofilepage/user-id/5057603)

How do you grant Product Access for Confluence? Do you already grant Product Access to everyone in your organization?

All users who have licensed access to Confluence must be a member of at least one group that has been granted Product Access.

You could use the same groups used for Product Access to grant access to a space.

You can also use those groups in the Default Space Permissions settings to grant them access, by default, to any future space that is created.

comments: author: Rafik Bouizergane
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

I have several groups that have product access. So there are far too many to add. It can be done in principle, but it's just not really practical


Tags: cloud

confluence-cloud
Configure/run Confluence Data Center behind F5 Load balancer
Asked by Seven Cosmos:

Hello Atlassian community,

I configure Confluence (Data center) behind an load balancer (F5-Big IP), and load balancer could detect the default port (8090) but not the 443 port (SSL)

I used following configuration in server.xml:

\<Connector port="8090" connectionTimeout="20000" redirectPort="443"  
maxThreads="48" maxPostSize="16777216" minSpareThreads="10"  
enableLookups="false" acceptCount="10" URIEncoding="UTF-8"  
protocol="org.apache.coyote.http11.Http11NioProtocol"/\>

\<Connector port="443" maxHttpHeaderSize="8192"  
maxThreads="150" minSpareThreads="25"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
clientAuth="false" sslProtocols="TLSv1,TLSv1.1,TLSv1.2" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" SSLEnabled="true"  
SSLCertificateFile="path\\machinename.domain.com.crt"  
SSLCertificateKeyFile="path\\machinename.domain.com.key"  
URIEncoding="UTF-8"/\>

do I need to use a keystore instead of above configuration, while knowing that in local machine of this Confluence I can open admin console through 443 port (It's showing that's not trusted because it's self signed certificate)

this configuration is working well for other instance of confluence, but not for this new INFRA

Thank's


Answers:
author: Bert van Dijk _TMC_nl_
body: Hi [@Seven Cosmos](/t5/user/viewprofilepage/user-id/5150182) ,

I think there is a problem with the connector 443. When you start Confluence, have a look at the catalina.out in the %confluence-install-dir%/log . There it will tell you what is wrong. A Java key store is recommended. A self signed certificate is never recommended. Maybe you need to put the root and intermediate certificates in %confluence-install-dir%/jre/lib/security/cacerts ?

comments: author: Seven Cosmos
body: Hi [@Bert van Dijk _TMC_nl_](/t5/user/viewprofilepage/user-id/681755)   
Thank you for your feedback, I verrified logs and I cannot find anything, whiule knowing that I changed the method to a java Keystore but still hve the same issue

when I test with Microsoft ISS it's working fine

Best regards,


Tags: confluence-server

server
AI feature availability
Asked by Daniel Weinberg:

Hi,

I got an invite to the AI Beta programm and activated AI for our producst. It was strange that I could only explicitly choose Jira from the product list to activate AI for. We are specifically interessted in AI for confluence, but I am not able to find any of the AI features in conluence yet (AI button missing in toolbar). Is this a feature to come or should it be already available?

Regards,

Daniel


Answers:
author: Ste Wright
body: Hi [@Daniel Weinberg](/t5/user/viewprofilepage/user-id/499176)

If the products are available for you, you will find them here:

1. Go to <https://admin.atlassian.com/>
2. Select your Org (if you have more than one)
3. Select Settings from the top navigation bar
4. Choose Atlassian Intelligence from the left-hand column
5. Press the blue Select Products button
6. Activate AI from here for selected products

Let us know if this works for you with Confluence!

Ste


Tags: cloud

confluence-cloud
Ways to bring knowledge base pages inside the application
Asked by Shubham Ambekar:

Hi !

I have a question I want to bring in confluence knowledge base pages inside my application. Could you please the methods or ways to do so?

does i-frame integration work, HTML iframes to embed Confluence pages?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Shubham Ambekar](/t5/user/viewprofilepage/user-id/5323490) and welcome,

you need to use Confluence Rest API in order to integrate your application with confluence <https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#auth>

Fabio


Tags: cloud

confluence-cloud
Confluence content wiped out when in edit mode
Asked by Sven Ikea:

Hi everyone,   

I'm having a problem with this bug on Confluence, it appears that when you rename your page and click the edit button, all of the content just disappears, but when you go back it reappears out of nowhere. Any thoughts on this?


Answers:
author: Rilwan Ahmed
body: Hi [@Sven Ikea](/t5/user/viewprofilepage/user-id/5323368) ,

Welcome to the community !!

Can you please provide steps to reproduce the issue.

I was not able to reproduce the issue when I performed below steps

Click action menu (3 dots) in the page sidebar against the page --\> Rename .   
Rename the page  
Now click the Edit Page button. I was able to see the contents.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/282257i121F864FE22B3FDC/image-dimensions/227x78?v=v2 "image.png")

I found a different issue. After rename and click edit page, close the page without any updates. Sometimes the old page name will be shown for a while

comments: author: Sven Ikea
body: Thanks Rilwan,  

The steps are exactly what I did on my confluence page, for you it was normal but for me the content was empty. Is it possible that the page has so many headers, code snippets, and tables that when I rename the page it just does not work in the backend at the moment?   

A workaround I was able to keep the content is to make a copy and then delete the old one then the entire steps work without any issue.


Tags: cloud

confluence-cloud
How do I parse through the body information returned as an ADF?
Asked by Ginna Khang:

I used the following code from the [REST API doc](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-get) to get the page and expanded the body to ADF. How can I access the information in the body and parse through the ADF data returned?


Answers:
author: Aron Gombas _Midori_
body: Well, [Atlassian Document Format](https://developer.atlassian.com/cloud/jira/platform/apis/document/structure/) (ADF) is just a custom JSON dialect. It means any general JSON tool can work with it.

So, you should look for a JSON parser that allows you to iterate over the JSON and get the value of the fields that contain the "body information". Each node type is a bit different, but it is mostly the *"text"* field that is interesting for you!


Tags: cloud

confluence-cloud