youngmon/atlassian-qna huggingface dataset:
Hi How do i backup Confluence (from a new user/beginners in Confluence)
Asked by GameDev:

Our pages are growing and i want to make sure the whole site is backed up incase we make errors/mistakes/deletions that afterwards we want to retrieve.  

Many thanks for your help.  


Answers:
author: Bastian Stehmann
body: Hi [@GameDev](/t5/user/viewprofilepage/user-id/4005720) ,

You can create full site backups from the administration area. You can do this all 48 hours. But you can only restore the whole backup.

But what cases do you want to cover?

Each change of a page is versioned and can be restored.

Each deleted page is in the trash of the space and can be restored by a space admin.

comments: author: GameDev
body: Hi [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496)

<br />

I'm a little confused after visiting the Administration Area of the Confluence page on "manage backups", going into Cloud Backup instructions it says on "site import" page under Limitations:  

If you have Jira AND Confluence site import is not possible.  

( However we do have Jira and Confluence. )  

It then states if you want to import Confluence you must do it page by page/step by step for the whole site, which is fine, but our Confluence is linked to Jira.  

There is a button that says "Create Cloud Backup" i suspect this is for the full confluence site that you can save, then if you wish re-import it on a local server if your not using cloud OR import it onto Cloud again if its just Confluence (without Jira).  

Have i understood this correctly?  

Many thanks  


author: Bastian Stehmann
body: Hi [@GameDev](/t5/user/viewprofilepage/user-id/4005720) ,

Sorry for the late response.

As far as I know, it is like this.

For Jira, you can use site export and import, no matter if it is connected to Confluence or not.

For Confluence, you can not import the whole backup if you are connected to Jira. But you can import per Space. So you can import one or many spaces, but not the whole site.

The backup you need for the space import is the same backup as for the site import, but only the part for the space choose will be imported.

So you are on the right place for the backup there.


Tags: cloud

confluence-cloud
Unable to import XML backup to Confluence data center exported earlier from Cloud
Asked by shiva mallikarjun:

I am trying to import XML Confluence backup from my cloud Confluence account into Confluence data center.

XML file size : 35GB

![sssssssss.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/112458i8B7E61A9ED985926/image-size/large?v=v2&px=999 "sssssssss.PNG")


Answers:
author: Daniel Ebers
body: Hi Shiva,

welcome to the Atlassian Community!

This suggests the import detected some inconsistency why it cannot continue. This is very hard to debug from the outside. The first step would be to work out what went wrong and if you can fix it on your own.  
In the current error message it suggests there is a "null" value in database where data is expected.  
There might be further errors in the export. Probably this is something a dedicated specialist needs to look in to.

Cheers,  
Daniel
503 Service Unavailable
Asked by Teko Chandler:

When trying to access our confluence page I receive a 503 service unavailable error.


Answers:
author: Brant Schroeder
body: Teko,

Are you the administrator of the system? If so what are you seeing in the Confluence logs.

comments: author: Teko Chandler
body: Yes, I am the admin. Looking at the confluence logs I don't see any errors in them


author: Brant Schroeder
body: Have you restarted the service? What changes have you made if any lately?


Tags: confluence-server

server
Does Confluence have a text substitution feature
Asked by Craig Senior:

I have a collection of word/phrase substitutions I would like highlighted, as in spellcheck, prompting me to substitute with the approved phrase, such as:

**in order to** to **to
it goes without saying** to **\[nothing\]
prior to** to **before
powershell** to **PowerShell** This feature could be user-specific, or I could apply it to the repository.  
Does Confluence has such a feature/add-on?


Answers:
author: Shardul Juyal {Addteq}
body: I think i have used [scriptrunner](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=cloud&tab=overview) by adaptavist to achieve something similar in the past. It may be worth a look.


author: Craig Senior
body: My workaround is to export the document to Word, then use Word/Excel to find occurrences in the original (I maintain the list of substitution pairs in Excel).  

My broader question would be how does the product contribute to the entire organization writing according to the controlled vocabulary?

comments: author: Bill Bailey
body: It doesn't. Most companies struggle to get anything documented. And much of it is never reviewed by a writer, unfortunately.


author: Bill Bailey
body: The only way I can think of handling this is by updating the CSS for the edit view to highlight these terms. However. I don't think that is easy to do with the Cloud instance.


author: Brant Schroeder
body: There is no delivered functionality like you described. The only spell checking app that I know of is [Spellproof](https://marketplace.atlassian.com/apps/1215047/spellproof-confluence-spell-checker?hosting=server&tab=overview). It does allow you to add new words but I don't believe it will work like you described where to target specific phrases, etc. There is a[search and replace](https://marketplace.atlassian.com/apps/1212823/search-and-replace?hosting=server&tab=overview) App that you could use but it would be after the fact.


Tags: cloud

confluence-cloud

spell-check
Counting Created Pages - similar to Space Contributors
Asked by Oren Iny:

I'm looking for a way to display a table showing a list of users and the number of pages they've actually created.

At the moment, I've got a multitude of macros displaying various contributions such as edits, comments, labels, and more.

However, I'm missing a way to measure and display the number of pages my space users have created.

Thanks.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Oren Iny](/t5/user/viewprofilepage/user-id/3805196) ,

You may try the [Content Table Report](https://support.atlassian.com/confluence-cloud/docs/insert-the-content-report-table-macro/) macro combined with the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

Here is a [2-minute tutorial](https://youtu.be/Svxz1MJBMv4) how to count and visualize the creators and the number of created pages.

comments: author: Oren Iny
body: It looks neat, Katerina; however, we are limited in our choice of apps and it'll take a while for me and my team to build a case for this app.


author: Boris Finkel
body: I just wanted to give a shout-out to [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) for her amazing help! I've been struggling for months to find a workaround for this particular issue, and her solution worked perfectly. To add to that, [@Oren Iny](/t5/user/viewprofilepage/user-id/3805196) I noticed in the video that I could achieve the same result by using the "Pivot table" and "Chart from Table" macros that are likely already approved and added. This way, I can save time and effort by not having to use the Table Filter and Charts for Confluence app.

![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/301979i02B4F1A00D74577B/image-size/large?v=v2&px=999 "Screenshot_2.png")

comments: author: Stiltsoft support
body: Hi [@Boris Finkel](/t5/user/viewprofilepage/user-id/4640915) ,

Maybe I've got you wrong - the Pivot Table and Chart from Table macros are a part of the Table Filter and Charts app, so you have the app installed for your instance and use it successfully.

By the way, our app includes 10 different handy macros - maybe you are interested in a [live demo](https://calendly.com/tablefilter/live-demo?month=2024-01) from our team? We'll be happy to arrange it.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts
Searchability within a page or findability of content within tabs
Asked by Pamela Soh:

Hi everyone,

I'm using the UI tabs and UI Expand macros (on Server 7.3.2). They work great for organizing content, but there is an issue with performing searches. If someone searches for info that is on one of the tabs, the search link only brings them to the page's default tab, so you won't know which tab actually has the info you're looking for. We can use Ctrl+F on the page, but if the content is in a closed tab, no results are found.

Is there anyway we can have people search on Wiki but show them precisely the tab(s) on which their search terms are found?

I found similar questions here:

- <https://community.atlassian.com/t5/Confluence-questions/How-can-someone-search-a-page-with-tabs-if-keyword-is-on-an/qaq-p/1098750>

- <https://community.atlassian.com/t5/Answers-Developer-Questions/Searching-for-content-on-tabs-maybe-only-theme-press/qaq-p/473766>

- (a ticket filed in 2014: <https://brikit.atlassian.net/browse/PRESS-871>)

Are there any workarounds or plugins that will support what I'm looking to achieve? Thank you!


Answers:
author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Pamela Soh](/t5/user/viewprofilepage/user-id/4106508) ,

Unfortunately I only saw your entry now. And I have no solution, how you can handle that with the standard confluence search.

But i tested it with our solution "iFinder Confluence Search" and it works. Maybe you and your team looking for a better search anyway. [iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview) is available at Atlassian Marketplace. and you can start directly with a trial.

Our [article](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172) in the Atlassian community will give you more information. If you like a demo first, please contact us at atlassian@intrafind.com

Best regards

Robby


Tags: confluence-server

page

search

server

tab
JIRA Custom Fields aren't showing in Confluence JIRA Filter Macro
Asked by Steven Lloyd:

I am currently trying to show list some of the JIRA cases that we have within a Confluence page. I haven't had any issues in getting the data on to the Confluence page, apart from the data for 2 custom fields. The only thing that I can see that is potentially affecting these, is that it seems as if these two fields were imported using JIM when JIRA was first launched within the company.

Does anyone know if the fields being imported would have an affect on the data within these fields being shown within the JIRA Macro on a confluence page, or is it something else that could possibly be affecting this? One is a single select, the other a cascading single select.

Thanks


Answers:
author: Fabian Lim
body: Hi Steven,

Try some of the workarounds here to see if they resolve your issues: <https://jira.atlassian.com/browse/CONFSERVER-53500>

Regards


Tags: cloud

confluence-cloud

filter

macro
Error installing Confluence
Asked by matthijsbijkerk:

Dear all,

<br />

We have a trial version of confluence cloud but would like to start host it by ourselfs on a VPS. Now did I follow all the steps for installing it with PostgreSQL and it starts filling it up but eventually i get this weird error and can't find out how to resolve it.

This is the error: OutOfMemoryError: unable to create new native thread

and on the left side it tells me to check if my DB supports underscores (lower cases). But i've checked and this shouldn't be a problem.

Please help us.

Kind regards,  
Matthijs


Answers:
author: Ankit Dahiya
body: Assuming you are getting error in Confluence log for OutOfMemoryError.

Increase the allocated RAM in your server.xml file that Confluence can use to something more than 1GB (it is the default value).

Depending on if you are installing confluence on windows or Linux, steps might be different, have a look at this page -\> <https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html>


Tags: cloud

confluence-cloud
Since Upgrade the application link doesn't work anymore
Asked by Steuerwerk Partnerschaftsgesellschaft mbB:

Hello,

since we upgraded to confluence version 7.6.2 we have a problem with one linked application. The application can't be linked properly anymore, because now it requires an OAuth authentification. We asked the developer of the app (the app is called draw.io) but nobody can help us when we request a security token. We never had these problems with the application before.

We also tried running confluence in safe mode, but this also didn't help.

All application are upgraded to the latest versions, and we also bpught a licence for draw.io, but it still doenst work properly. Our already used diagrams are presented properly in confluence, but we can't create new diagramms.

Has somebody experience the same problems and can probably help?


Answers:
author: Fabian Lim
body: Hi [@Steuerwerk Partnerschaftsgesellschaft mbB](/t5/user/viewprofilepage/user-id/345743)

As a paying user you can submit a ticket at <https://drawio.atlassian.net/servicedesk/customer/portal/14> . You'll get a faster response than on this community.

Thanks


Tags: confluence-server

draw.io

oauth

server

upgrade
Confluence, auto-login does not occur
Asked by mr:

We've enabled anonymous access to Confluence.  
Now, when opening Confluence, auto-login does not occur. To log in, you need to click on "Log in".  
Can I set up automatic authorization when Confluence is allowed?


Answers:
author: Diego
body: Hello [@mr](/t5/user/viewprofilepage/user-id/4061244) !  
As I understand, you need to have automatic login to Confluence. As far as I know, this can be achieved via SSO.

For Confluence Server, SAML is not natively supported. See documentation under:
> * [++***\[Atlassian Evaluator Resources\] Server: SSO and SAML support***++](https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/server-sso-and-saml-support)

There is a suggestion report that tackles this need. You can check it here:
> * [++***\[Confluence Server\] SAML for Confluence Server***++](https://jira.atlassian.com/browse/CONFSERVER-45634)

Also, I can see that you created another thread about this situation a few days ago. Did have a chance to review the answer given there?
> * [++***\[Atlassian Community\] Anonymous access to Confluence***++](https://community.atlassian.com/t5/Confluence-questions/Anonymous-access-to-Confluence/qaq-p/1492245)

Let us hear from you!


Tags: confluence-server

server
I am using Confluence 6.14.2. Want to delete some attachment but I not able to find option
Asked by rmanwani_tatapowersed_com:

Is this facility available in 6.14.2 ? Can it be issue of permission setting ?


Answers:
author: David at David Simpson Apps
body: On the page, go to the menu below and choose **Attachments**:

![Screenshot 2020-09-30 at 12.27.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/112380i0DCBF581E0862610/image-dimensions/293x302?v=v2 "Screenshot 2020-09-30 at 12.27.23.png")

If you have permission, there will be a Delete option next to each attachment listed.

comments: author: rmanwani_tatapowersed_com
body: I understand that there are no permissions. how can permissions be set ? Is is issue of permission only Or can it be the case that this feature is not part of the version I am using


author: Nicolas Casel
body: This is a matter of permissions. Contact your wiki space administrator(s) to get necessary permissions.


Tags: new-to-confluence

server
Solution for adding more keywords/metadata for JSD
Asked by Kaur Joakit:

Hi!

Could You suggest what to use or how to set up more keywords or metainfo for our request forms/articles?

Currently it is a bit problematic - the search bar functionality in customer portal only reacts and shows necessary articles/request forms if You know the correct word, what to search.

For example: If customer writes "list" into the search bar - system will suggest "Create e-mail list" form, which is correct. But if user writes "lists" - system does not suggest anything. And there are many other problematic keyword situations. The same for Confluence knowledge base articles.

How could I add more flexibility into the keywords?


Answers:
author: Claire.Berry
body: please vote for this suggestion ticket Atlassian logged for me  

<https://jira.atlassian.com/browse/JSDSERVER-7222>


Tags: confluence-server

server
How can I remove a blank page at the beginning, when export to PDF?
Asked by Dan Hoffmann:

How can I remove a blank page at the beginning, when export to PDF?

If i generate a PDF, Confluence always add a blank page at the beginning

How to get rid of it?

Edit: Even when i exclude the first page in custom.


Answers:
author: Dan Hoffmann
body: I found the solution by my self!

comments: author: Mischa Reolon
body: Dear Dan,

I experience the same problem in our Confluence.

Do you remember how you solved that problem?

Thanks for your help!

All the best

Mischa


author: Patrycja Wo?oszyn
body: [@Dan Hoffmann](/t5/user/viewprofilepage/user-id/4090556) could you share your resolution for this issue?


author: Dan Hoffmann
body: [@Patrycja Wo?oszyn](/t5/user/viewprofilepage/user-id/3766056) [@Mischa Reolon](/t5/user/viewprofilepage/user-id/1933052) Yes it was easy, so if you have a pdf to print out, there are these page option: (print all) or (print customize) something like that, you go to customize and click all the pages out that are blank and it will print only the pages with text or whatever.

This was the solution for me


author: Patrycja Wo?oszyn
body: [@Dan Hoffmann](/t5/user/viewprofilepage/user-id/4090556) thank you for sharing this, but I guess it's working only if you print pdf from your browser. I have this blank page issue when I use Space tools-\> Content tools-\> Export-\> PDF-\> Normal or custom. The only customization in this tool is to select pages to be printed. There is no way to unclick blank pages, as there are only page headers listed.  
Normally, there is a table of contents on the first page of PDF, but when I hide it (as described here <https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html> ) I have a blank page as a result, instead of page content.  
Of course I contacted Atlassian Support about this issue, but we still didn't find solution for this blank page when TOC is hidden.  


Tags: cloud

confluence-cloud

export

pdf
Intergrating confluence cloud with jira server
Asked by sudheer kumar:

Hi,

We have recently moved our confluence server to cloud. we are looking to integrate our confluence cloud with on premise Jira server. We have tried application links and finally it returned with NETWORK ERROR. Please help if you are aware of the issue.

Please see the error below,

**Unexpected response**

We received an unexpected response from \*\*\*Jira. If the remote application is behind a proxy, check that the application is operational. Troubleshoot this for other possible causes.

    403: Forbidden

To see the full response content look at your application logs.

We can't enable the incoming authentication because PenCS Jira is not reachable.


Answers:
author: Deepanshu Natani
body: Hi [@sudheer kumar](/t5/user/viewprofilepage/user-id/4105831)

Have you gone through the steps mentioned here: <https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html> ?

comments: author: sudheer kumar
body: HI Deepanshu,

Thanks for the reply. i have gone through the documentation. we have tried creating application links in confluence cloud. But we ended up with a NETWORK ERROR. We have tried to troubleshoot the issue by using your documentation and are assuming that the error is caused due to the IP's that are blocked by our organisation firewall. So, we have provided the IP's that Atlassian mentioned in documentation to our network team. But Atlassian have mentioned nearly 20 IP's in the document . Our network team says that there are too many IP's to be whitelisted and they have advised us to ask, if they have any dedicated IP for this communication to happen.

Can i know if there is any dedicated IP that confluence cloud can use to communicate with on premise Jira server.


Tags: cloud

confluence-cloud
Office Excel - Horizontal Scroll
Asked by Steven Drury:

Hello all,

We have a rather large spreadsheet that we are trying to display in Confluence 7.4.4 (Data Centre) using the Office Excel macro. We would be happy with it scrolling across, but it does not seem to offer that function. Instead, the macro is trying to preview all the columns, and ends up squashing them and making the sheet difficult to interpret.

The alternative we have identified is to put the data into a Confluence table, and try to reproduce the calculations.

In the meantime, I am wondering if anyone else has had this issue and found some workaround? Multiple sheets is also undesirable in this situation.

Thanks,  
Steve


Answers:
author: Shardul Juyal {Addteq}
body: Hi [@Steven Drury](/t5/user/viewprofilepage/user-id/4080595)

You can use our app [Excellentable spreadsheets for Confluence](https://marketplace.atlassian.com/apps/1211672/excellentable-spreadsheet-for-confluence?hosting=cloud&tab=overview) to scroll across in Confluence view mode


Tags: confluence-server

server
Recommended Upgrade Path from Confluence 5.9.4 Linux to Window VM
Asked by JoeU:

Hi,

We are currently running Confluence 5.9.4 that has expired support. We have been quoted on support and are interested going ahead with it but need to know what the recommended upgrade path will be going from our current Linux version to a Windows VM version. Would the current database be compatible with a newer version of a Windows VM?

Is it just as simple as spinning up a new Windows VM and export/import the DB??

Please advise.

Thanks,

Joe


Answers:
author: Brant Schroeder
body: You can do it one of two ways. Upgrade the current server and then migrate or migrate then upgrade.

You will need to setup the new VM application server and DB server. Once they are up and running you will just follow the steps documented below.

Upgrade then Migrate

1. Upgrade to to the latest version of Confluence - <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>
2. Migrate the Database - <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>
3. Migrate the Server - <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

Migrate then Upgrade

1. Migrate the Database - <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>
2. Migrate the Server - <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>
3. Upgrade to to the latest version of Confluence - <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

I did a Linux to Windows move several years ago and opted to migrate then upgrade. I just made sure that I installed the same version of Confluence on the new VM. The reason I went this route is to ensure that everything was working the same before turning off the old server and I knew it would add any issues that could have arisen from the upgrade. Depending on your instance size the migration can take some time or go quickly.


Tags: confluence-server

linux

server

upgrade

virtual-machine

windows