Optimizing Idea Prioritization and Feedback Tracking with JPD: Is It the Right Tool?
Asked by po_app:

Hello, we have a list of ideas to implement in our software. I would like to use Jira Product Discovery (JPD) to prioritize these ideas based on feedback we receive from current or potential clients. Clients don't have access to JPD, and we want to keep it that way. Instead, the sales team gathers feedback and records it.

I'd like to find a way to make it easier for the sales team to 'vote' on ideas already in our list, based on client feedback. In short, when sales receive feedback, they can check if the idea is already in the list and add a +1 to indicate that another client has brought up this idea. This helps avoid duplicating ideas and allows us to see which ones are receiving the most interest, helping us prioritize.

Ideally, I'd also like to be able to track how these votes evolve over time. Sometimes, an idea will be fully implemented and no longer need voting, but other times, an idea may only partially solve a problem. For these cases, it's important for me to track the progress of votes over a timeline.

Is JPD a good option for what I'm trying to achieve, or would it be better to switch to another product management tool?

Thank you very much.


Answers:
author: Victor Forest
body: Hey there,

This is not something that JPD offers today. Product Management tools such as airfocus empower your sales team to vote on existing ideas and to create a new idea when it's the first time it's been requested.

Should we connect?


author: Denis Paul
body: [@po_app](/t5/user/viewprofilepage/user-id/5511808) Voting is a feature of JPD  
<https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Product-Update-Introducing-Voting/ba-p/1822609>

I also recommend to add insights, maybe as an additional factor.   
<https://www.atlassian.com/software/jira/product-discovery/guides/insights/overview#what-are-insights>

For your timeline problem you could use different filtered views and only include the ones that should be voted on in your "Voting" view.  
<https://www.atlassian.com/software/jira/product-discovery/guides/views/overview#what-is-list-view>

comments: author: po_app
body: thank you [@Denis Paul](/t5/user/viewprofilepage/user-id/4612171)insights seem to be a good additional factor. Do you know if it's possible to explore the existing insights in ideas through a timeline view? I'd like to compare whether the insights related to an idea decrease over time or not


author: Denis Paul
body: [@po_app](/t5/user/viewprofilepage/user-id/5511808) I dont know what exactly you try to do and why insights should decrease over time. The only tracking of this kind I know of is using the issue history to check what happened. Unfortunately this is not supported at the moment.

You have to keep an eye on the "Insights" column yourself or export the view as CSV once every while and make a chart in your spreadsheet app of choice. ![2024-09-25 15_51_11-Greenshot Editor.png](https://community.atlassian.com/t5/image/serverpage/image-id/349256iD1BD4B0727EFC1F0/image-size/large?v=v2&px=999 "2024-09-25 15_51_11-Greenshot Editor.png")


author: joachim ramberg
body: Hi,

I would suggest that the sales team adds insights to the idea instead. An insight will provide more information than just a "+1" like actual client names and potential MRR. It's then up to you to filter through all the information and prioritize.