youngmon/atlassian-qna huggingface dataset:
"Team Calendars" plugin version compatible with confluence 5.7.1 for windows 32
Asked by jiya kaur:

Hi,

Can anyone please share the "Team Calendars" plugin version compatible with confluence 5.7.1 for windows 32.

Thanks in Advance !!!


Answers:
author: Shannon S
body: Hi Jiya,

You can see all the versions of Team Calendars and their compatible Confluence versions below:

* [Team Calendars \> Version history](https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence/version-history)

I would recommend version 5.3.11.

You can [download it here](https://marketplace.atlassian.com/download/apps/72307/version/2260).

Let me know if you have any trouble!

Regards,  
Shannon

comments: author: jiya kaur
body: Thanks Shannon for the quick reply. In fact I tried the same version of "Team Calendars" but somehow it doesn't upload as add-ons and it gets stuck for ages while uploading.

Any clue for the uploading issue

regards,

Manbir


author: jiya kaur
body: I actually thought that the "Team Calendars" installer is not correct but there seems to be some other problem in my case  

<br />


author: jiya kaur
body: I could figure out the problem. Actually there was a warning of the "the base URL configuration of your instance is inconsistent with the URL in your browser."

Then from the link "<https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html>", I corrected the server.xml file for the "context" variable and now "Team Calendars" add-on got installed successfully


author: Shannon S
body: Jiya,

Thank you for confirming you were able to resolve the issue! My apologies that I didn't see your replies earlier.

Do let us know if you have any further issues or problems.

Take care,

Shannon
Can you retrieve a deleted calendar?
Asked by Larissa Sliwinski:

A user may have inadvertently deleted a team calendar. When i click the URL to the calendar, i get this message:  
Unable to load events of x**Team Calendar**

If the user deleted the calendar, is there a way to retrieve it?


Answers:
author: Brant Schroeder
body: [@Larissa Sliwinski](/t5/user/viewprofilepage/user-id/1741346) If you are on server you would have to restore it from a backup. If you are on Cloud you would have to contact support and see if they could restore it.
Is it possible to get *different* reminders for one event type in team calendars?
Asked by Frederick Roeser:

Hi,

I'm using Team Calendars and custom event types. However, even if it is the \*same\* event type, I want to have different reminders (e.g., Event Type X with 1 week, and for another event in Event Type X 2 days). Is this possible?

Kind regards


Answers:
author: AhmadDanial
body: Hello, Anna.

As of now, Confluence does not have the feature that allows you to add multiple reminders on a single custom event. As we can see here, I was only able to add the same type of custom event with different reminders:

![Screen Shot 2018-10-18 at 15.00.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/35294i60C4E6DF7075E3FC/image-dimensions/500x427?v=v2 "Screen Shot 2018-10-18 at 15.00.39.png")

This is how it looks like on the Calendar (for example):

![Screen Shot 2018-10-18 at 15.01.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/35295i54C51EBCE0AF4F31/image-dimensions/500x170?v=v2 "Screen Shot 2018-10-18 at 15.01.39.png")

Before I dig deeper into this, may I know if there is any specific reason as to why there is a need to have multiple reminders to a single event? Just want to understand the context a little better.

comments: author: Frederick Roeser
body: Thanks so far! But I think for our employees it is confusing to have 2 event types for the same issue.

The problem is that we want to list different events of the same type, but for some it is important to get a very early notice (e.g., 6 weeks in advance) and for others 2 days in advance is okay. Another possibility would be to get a notice always 6 weeks in advance but then also (for the same event) a second notice 2 days in advance. (event type = conference, but for some conferences we have to plan way ahead, while for others we only take part and need almost no planning)

Kind regards
Why can't I share a calendar?
Asked by Amy:

Hello, unable to share a calendar... any suggestions?


Answers:
author: AhmadDanial
body: Hi there, Amy.

Can I please double confirm if you have tried to use the **Embed**feature in the Calendar UI to share the calendar with other users? For example:

* Click on the ... and choose Embed:

![Screen Shot 2018-10-08 at 11.44.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/34267i14A3C5696D55D2F7/image-dimensions/499x152?v=v2 "Screen Shot 2018-10-08 at 11.44.01.png")

* Copy the Calendar link and share it to other users:

![Screen Shot 2018-10-08 at 11.45.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/34268iA0A444B4BE53FFFB/image-dimensions/500x424?v=v2 "Screen Shot 2018-10-08 at 11.45.06.png")

While there is no direct way to **Share**the calendar directly to user(s), group(s), this is the current functionality of Team Calendar that is available. Let me know how that goes for you.
How do you restore a deleted calendar?
Asked by Ben Hong:

I mistakenly deleted a team calendar and want to restore it.


Answers:
author: Suren Raj
body: Hi, Ben

Actually, that is not possible yet. We don't have a feature that would record the data like an audit log.

However, I could find that this is a feature request already open as you can see here:  

* <https://jira.atlassian.com/browse/CONFCLOUD-50135>

<br />

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates.

You also may try the following:

* Restore a backup from before the deletion to a test/dev/temporary instance
* Export the calendars to .ics files from the ellipses menu next to the calendar\>Export to iCalendar
* Import the calendars on the Production instance using the Import Calendar option next to the Add Calendar button

Kind Regard  
Suren Raj

comments: author: Ben Hong
body: Thanks, [Suren Raj](https://community.atlassian.com/t5/user/viewprofilepage/user-id/510277)!
Team Calendar - Don't work "add event" button in IE10
Asked by Byeong-ook Lee:

In IE10 version, it is confirmed that the Add Event button does not work when using team calendar.  
Note that Chrome works normally. Is this a IE bug or can it be controlled by some configuration?

Confluence version : 6.11.0

Team calendar version : 6.0.17

![image.png](/t5/image/serverpage/image-id/32836iD8ECAD9D9C34C097/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/32837i7563F8A95E0569F3/image-size/large?v=v2&px=999 "image.png")


Answers:
author: AJ V
body: Byeong-ook Lee, I believe it is a bug because we experience the same and other similar problems in IE at my organization. It can't be controlled by configuration in my experience. Hope this helps.

-AJ
Why is the cloud version still using the old version?
Asked by ??? ??:

I want subscribe to Team Calendars from Microsoft Outlook.

I find the page. and support CalDAV. But required version 6.0 or higher.

[https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html/)

now cloud version is 5.3.15. That is very old version.

Why is not the latest version applied?


Answers:
author: Alexey Matveev
body: Hello,

Where did you find this version? Cloud does not have a version. It is always latest. Also there is no connection between Server versions and Cloud. The article, which you mentioned, is for the Server versions. It is not for Cloud.

comments: author: ??? ??
body: I find here : site administration - find add-ons - Atlassian Marketplace for Confluence - team calendars for confluence

In cloud version, Team Calendars doesn't support CalDAV?


author: Ada Chen
body: Hi [@??? ??](/t5/user/viewprofilepage/user-id/301938) - Unfortunately, Team Calendars for Confluence Cloud does not currently support CalDAV. If you're interested, you can vote for the issue here: <https://jira.atlassian.com/browse/CONFCLOUD-51340>
Which HTTP authentication methods are supported by Team Calendar subscription in Confluence?
Asked by P?ter Hendlein:

I want to create a small .NET service which provides some events in ICS format to Team Calendars for for Confluence.

First I want to try which authentication is supported so I put a static ICS file whith several events to my website. I create a calendar using my own URL: https://mysite/myfolder/file.ics. IIS 8.5 and Windows Server 2012 R2 are used.

If I enable Anonymous access, Team Calendar downloads the ics file and shows it. It's perfect. If I disable Anonymous access and Enable Windows, Digest and Basic authentication too, Team Calendars doesn't connect, it says authentications error has occurred. I can download this file via browser with my username and password, of course.

So which authentication methods are supported by team calendars? I don't know CalDAV protocol.


Answers:
author: AnnWorley
body: Hi P?ter,

I noticed your question has not gotten a response in a few days. I wanted to let you know about another resource where the community may be more familiar with the challenges you are facing authenticating to Team Calendars with a .NET service: [Atlassian Developer Community](https://community.developer.atlassian.com).

Thanks,

Ann

comments: author: P?ter Hendlein
body: Thank you, Ann. I've registered there, and I've posted this issue.

<https://community.developer.atlassian.com/t/which-http-authentication-methods-are-supported-by-team-calendar-subscription-in-confluence/22014>


Tags: atl-dev

authentication
Can a calendar be exported to excel?
Asked by Brian Bachman:

A team using Team Calendars would like to export their Calendar entries to excel, does anyone know how this is done?


Answers:
author: R. Fuerst
body: Hi Brian,

It looks like there's not a direct way to export your calendar to Excel. That said, the following Community thread indicates there's a workaround:

* <https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Exporting-Team-Calendar-Events-to-excel/qaq-p/403895>

You can export the calendar to Outlook following [this guide](https://confluence.atlassian.com/teamcal/export-team-calendars-content-to-other-calendars-240913738.html)and then from Outlook, you can export to CSV. I have not tried this myself, so you'd want to give that a try to be sure.

Hope that helps!

Rachel


Tags: addon-com.atlassian.confluence.extra.team-calendars

atlassian-marketplace

calendar

export

ms-excel
JIRA ticket target end dates a day early on my Confluence calendar?
Asked by Jason Kantner:

Hi!

I'm fairly new to using the Calendar in Confluence and I have mostly been using it to link my JIRA tickets so my team can see when their projects should be done. However, the events are marked a day early on my calendar compared to the target end date that is shown on the JIRA ticket (Ex. A ticket with a target end date of 7/17/18 in JIRA will show up as having a target end date of 7/16/18 on the Confluence calendar). Is there anyway I can fix this problem? I have reminders set for 2 days before the target end date, does this have anything to do with the problem, or is this a deeper issue? Any help is appreciated.


Answers:
author: Tad Foster
body: Unfortunately, this is a known bug that's gathering impact (since 2018) **++CONFSERVER-54975++ JIRA Issues Macro displays dates in Portfolio's "Target start" and "Target end" one day off.** Be sure to vote on this issue to give it some momentum to get fixed some day!

comments: author: Tad Foster
body: <https://jira.atlassian.com/browse/CONFSERVER-54975>


author: Zak Laughton
body: Hi Jason,

Events in Team Calendars showing up at weird times or on the wrong day often have to do with a misconfigured time zone. I recommend going to your user settings in Confluence (Click your profile picture \> **Settings**) and verifying the configured time zone is correct.

![Zak_-_Preferences_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/27768iC370305702FA9115/image-dimensions/497x169?v=v2 "Zak_-_Preferences_-_Confluence.png")

If the time zone is correct, you should verify the timezone for your Jira profile also matches ([Choosing a Time Zone](https://confluence.atlassian.com/jira064/choosing-a-time-zone-720416101.html)).

Thank you,  
Zak
Log on with microsoft account
Asked by Wim Abts:

Hi,

The login option 'Login with Microsoft Account', does it allow both personal Microsoft accounts as professional (O365) accounts?


Answers:
author: Aneita
body: Hey [@Wim Abts](/t5/user/viewprofilepage/user-id/3794213) - yes it does!

If you run into any issues, please feel free to reach out.


Tags: account

jira-cloud
This is security any possibilities in this threat to solve "Vulnerabilities in known components"
Asked by gudalasateesh:

please give suggestion as soon as possible


Answers:
author: Nic Brough -Adaptavist-
body: I'd suggest reading the reports you've got and asking whomever told you they were there what they mean.

We can't help you with something as vague as "vulnerabilities in known components". Can you explain them to us?


Tags: account
May the person who has ACP-610 and ACP-620 Certificates be considered as a Certified Individual?
Asked by Anastasiia Bychkovskaya:

Hello Comunity. My company wanted to become an Atlassian Partner and I need to be sure that the person who has ACP-610 and ACP-620 Certificates may be considered a Certified Individual to meet the requirements.


Answers:
author: Guruprasad Shenoy
body: Hi [@Anastasiia Bychkovskaya](/t5/user/viewprofilepage/user-id/4954232)

Welcome to Atlassian Community !

Yes , Person who has ACP-610 and ACP-620 Certificates are considered Certified Individual

-Guruprasad Shenoy


author: Joanna Thurmann
body: |---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Hi Atlassian community, We are super pleased to announce that the [Managing Jira Projects for Cloud Certification (ACP-620)](https://university.atlassian.com/student/activity/840992-acp-620-managing-jira-cloud-projects-certification?sid=b5524154-8e54-40ee-aaa7-b7f7f19e1eff&sid_i=1) now has a bundled **Exam Success Course** . Your purchase comes with a voucher to take your exam *plus* the comprehensive study companion. It has tons of sample questions, exam hints, and thorough explanations of key concepts. Students who complete an Exam Success increase their exam score by +6 points on average. So if you're preparing for this Cloud certification (ACP-620, [Managing Jira Projects for Cloud](https://university.atlassian.com/student/activity/840992-acp-620-managing-jira-cloud-projects-certification?sid=b5524154-8e54-40ee-aaa7-b7f7f19e1eff&sid_i=1)), be sure to invest in going through the Exam Success course. Best wishes and good luck getting certified! You can do it! Atlassian University certification team |
How to transfer answers to another account?
Asked by Kate Pawlak _Appsvio_:

Hi,

I have an Atlassian Account with many answers and points for activity. Is it any possibility to transfer them to another account? Currently, I have two accounts with two different company mails. I would like to merge them.


Answers:
author: Nic Brough -Adaptavist-
body: We can't do it for ourselves, but I *think* Atlassian's Khoros developers can do it.

I'm not sure who your community manager might be, but they are the person to ask first. If you're not sure, then let us know and we'll throw the question at all of them ;-)


Tags: account

atlassian-account

community
?????????????????
Asked by taomin:

???????????????????????????????????????????????????????????????18952318337????????????


Answers:
author: Ollie Guan
body: Hi [@taomin](/t5/user/viewprofilepage/user-id/4948401) ,

Pls contact support team and submit a request below

<https://support.atlassian.com/contact/#/>

![QQ??20220527163942.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/199521i9285CD718BB2486C/image-size/large?v=v2&px=999 "QQ??20220527163942.jpg")


Tags: account
We have internal ID number for each employee, how can we attach these IDs to each employee in Jira?
Asked by Mikhail Bogoslavtsev:

We use ID to be able to identify employees not by user names but by unique internal ID# and we want to attached these ID# to corresponding accounts/profiles in Jira. How is this possible to do?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Jira doesn't have native functions for that, it's something you would probably want to do in your user directory rather than the application.

You'll need to find or write an app that could add fields to user accounts in Jira, but it's probably not the right place to do it. A better solution would be to use the IDs in your user directory and use something like [https://marketplace.atlassian.com/apps/1212508/user-profiles-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212508/user-profiles-for-jira?hosting=cloud&tab=overview) to expose the data in Jira when you need it.


author: Lorenzo Manfredini
body: Hi [@Mikhail Bogoslavtsev](/t5/user/viewprofilepage/user-id/4944668) ,  

as suggested by [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454), our app [User profiles for Jira](https://marketplace.atlassian.com/apps/1212508/user-profiles-for-jira?tab=overview&hosting=datacenter) will indeed allow you to reach your goal. With it you can:  

* **Add fields** of various field types to your Jira user profiles
* **Synchronize profile fields** and **user pictures** from configured LDAP repositories

You can check the full documentation [here](https://communardo.atlassian.net/wiki/spaces/UPFJC/overview).  

You can also try the app for free.  

If you have any questions about the User profile for Jira app, you can contact Communardo through the official Support channel: [Product Support](https://jira.communardo.de/servicedesk/customer/portal/2)  

Cordially,  
Lorenzo  
Communardo Support


Tags: account
Not able to add Org Admin to project
Asked by App Admin:

I am not able to add another account as Org Admin to my Atlassian project. It says the following for the other account :  

![error_addUser.PNG](/t5/image/serverpage/image-id/197698iFFC5A87EA67ED47B/image-size/large?v=v2&px=999 "error_addUser.PNG")  

The other account is active and not deactivated.  
Please help me out. I have tried again and again.


Answers:
author: Brant Schroeder
body: [@App Admin](/t5/user/viewprofilepage/user-id/4930708) Welcome to the Atlassian community

Please submit an issue to Atlassian support so they can look at the account <https://support.atlassian.com/contact/#/>


Tags: account
Anyone know how to escalate support with Atlassian support?
Asked by John Xanthopoulos:

Raised a ticket with Atlassian support 10 hours ago and no reply. Any way to escalate? Seems very disappointing to get no response in all this time. Teams are looking for alternation solutions on other platforms so I am looking for any help escalating.


Answers:
author: Ollie Guan
body: hi [@John Xanthopoulos](/t5/user/viewprofilepage/user-id/4860337) ,

find the right level of support for you

<https://www.atlassian.com/enterprise/support-services?tab=cloud#cloud-offerings>

![QQ??20220507095041.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/196354i26C819283A81B585/image-size/large?v=v2&px=999 "QQ??20220507095041.jpg")


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Atlassian don't have escalation routes until you're on a licence level that gets you a Technical Account Manager (Enterprise or a large installation).

What is the nature of your support call? If it's not "system unusable", 10 hours isn't long enough to allow for you to try to queue-jump with escalations.


Tags: account
Somes users not receiving notifications after email addresses were not reachable for a while
Asked by ana.bertol:

Dear Atlassian-Team,

We had a DNS-fail a couple of weeks ago and since then some colleagues are not receiving notifications from Atlassian (Jira and Confluence cloud) anymore. This issue does not affect all our user, only some of them.

We have checked the configuration of those users and all of them have notifications activated so, as far as we see, they should definitely receive those notification emails. We also checked the notification helper and it claims they should receive the emails as well.

I found these threads here:

<https://community.atlassian.com/t5/Jira-Software-questions/Some-users-not-receiving-email-notification/qaq-p/1772563>

<https://community.atlassian.com/t5/Jira-Software-questions/One-user-not-receiving-notifications/qaq-p/1498084>

and I am wondering whether our DNS problem triggered a similar behaviour so that some users landed in such a suppression list?

I am assuming that I am not allowed to check such supression lists on my own, am I right? How can I trigger such a check?

Thank you very much


Answers:
author: ana.bertol
body: The Atlassian support solved our issue, that was, indeed, caused by our email addresses being added to the bounce list.


author: ana.bertol
body: [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290)(I am sorry if mentioning you directly is innapropriate, but I saw you were the key to the solution in the threads above, so I though I give it a chance). Do you think you can help us with this issue?


Tags: cloud

notification