youngmon/atlassian-qna huggingface dataset:
Import calendar entry via email?
Asked by Ken Maier:

Is there a way to import a calendar entry via an email?

My team shares out of office invites on an outlook distribution list and ideally I would like to get any calendar notices on this distribution list to automatically import into a team calendar. I am not sure if I can have this go into JIRA first or not.... wondering if anyone has accomplished something like this already.


Answers:
author: Marlon Palha
body: Hi Ken,

Ideally, each team calendar would have an email address that you could send an email to in order to create a calendar appointment and that email address could be added to the distribution list. Unfortunately, there is a 3+ year request for this feature and no progress so far - <https://jira.atlassian.com/browse/CONFSERVER-49160>.

That said, one other way to do this might be to:

* Create a generic user that has an Exchange mailbox solely to sync up with Team Calendars
* Add that user to the distribution list
* Login as that user and share out the calendar to create an ics feed
* In Confluence, add a new Team Calendar (using ubscribe by url) and use the ics url you copied from above

I could provide more details on the specifics of these steps if this seems like a desirable route for you. Others might have other suggestions too.

Thanks,

Marlon
Team calendar event reminders as hip chat messages instead of emails
Asked by Bradley Barnett:

Is it possible to have the reminders sent to my hipchat account instead of email?

We are trying to go away from email, and I would actually get the reminders if it were posted to hipchat. Also, this would be VERY helpful for all kinds of notifications as well to have alternate communication methods to send those updates.


Answers:
author: AnnWorley
body: At the moment the integration is not in place to send reminders to HipChat instead of email. It's a great idea, so I added it as a private comment on this suggestion ticket: [Integrate HipChat and Team Calendars](https://jira.atlassian.com/browse/CONFSERVER-50384). Please vote for it and comment to communicate with the development team.
Event reminder can't be sent to other person than I for my created event
Asked by Hisamitsu Koga:

I have been using Confluence Server 6.1.3 with Team Calendar 5.3.19. I have created an event with reminder (e.g. 3 days before) on my calendar. Other person watches my calendar, so notification can be sent to other person when created an event with reminder. However, when reaches to 3 days before, a reminder can't be sent to other person than I. Why does this happen? How can we resolve current situation to send a reminder to other person? Please let me know.


Answers:
author: AnnWorley
body: In order to have the reminders sent to the other user, they must add the calendar to their My Calendars. Please see [Reminders](https://confluence.atlassian.com/teamcal/reminders-693899708.html):

"...anyone who's added the calendar to their 'My Calendars' page will receive an email at your chosen time."
excessive delay for JIRA issue to be visible in Confluence Calendar.
Asked by Mike Caws:

Jira issues take up to 1 hour to become visible on Confluence calendar for a specific user... the calendar refresh doesn't effect visibility.

User has the same access as other users.


Answers:
author: AnnWorley
body: Please let me know if the affected user has tried another browser or another computer. Another test would be to log into Confluence on their computer and see if the JIRA issues show for your user account.

Are you using Cloud or hosting the applications yourself? There is a similar bug open for both platforms, but the issue in the bug doesn't seem confined to one user: [Eliminate lag time between setting date in JIRA field and seeing changes reflected on JIRA calendar](https://jira.atlassian.com/browse/CONFSERVER-51292)

comments: author: Mike Caws
body: Hi Ann, thanks for the response... I can confirm I have tried ALL of your suggestions already... this issue seems to be tied to the user.

We are using a Cloud instance.


author: AnnWorley
body: I think we have taken this as far as we can on a public forum. Please open a ticket at <https://getsupport.atlassian.com> and include the name of the affected user so Support can look for issues with the user's account.


Tags: confluence

jira
How to add custom fields to Calendar custom even type?
Asked by Jona An:

We are using Custom events in Team Calendar and would like to move change approval process to the calendar. For this we need to add custom fields to a custom event type.

Is this possible?

If not, is there a plan to add this feature?

Any add-ons you could recommend?


Answers:
author: Marcelo Horlle
body: Hey Aljona,

Unfortunately, that is not possible at the moment. There is an open suggestion to add this feature to Team Calendars in the feature, you can keep track of it [here](https://jira.atlassian.com/browse/CONFSERVER-51197).
Team Calendar View doesn't show events
Asked by Auer, Julia:

I've tried to show all Issues from Type Change in the Team Calendar.  
The Event Type is "JIRA Issue Dates"  
The JQL Query is project = ITSAMPLE AND issuetype = Change

I want to display the Change start date and the change completion date, so i marked it at "Date range" like:  
<https://confluence.atlassian.com/servicedeskcloud/change-management-817562147.html>

Without marking "Issue Created Date" the Team Calender shows nothing.  
Have you any idea how i could display the changes without Issue Created Date?

Thank you very much

Best regards  
Julia


Answers:
author: Chris Brien
body: After doing a bit of analysis, it would seem that some date fields did not appear in the Team Calendar because they were not indexed in Jira.

Ensure your dates are indexed by editing those fields and specifying a "Search Template", like "Date Time Range Picker", for example.

It would seem that some Service Desk Change Management dates, like "Change Start Date" and "Change Completion Date", for example, had that field set to "None" by default.

Once you index those fields, they can be used in the Team Calendar without having to use the "Issue Created" date.

comments: author: Mikhail Tyapkov
body: I can confirm the resolution. It works for me perfectly!

Thank you!


author: AnnWorley
body: I am getting the same results you describe, the JIRA events disappear from the Team Calendar as soon as I deselect**Issue Created Date.**

Please let me know what versions of Team Calendars and Confluence you are using. I would like to investigate further.

comments: author: Auer, Julia
body: Team Calendar Version 5.3.17

Confluence 6.1.2

Thank you


author: AnnWorley
body: I had a theory that the **Change start date** and **Change completion date** had to be populated to make the date range appear, but even after populating those fields I had to also choose **Issue Created Date** to get the event to show on the Team Calendar. I opened a bug report:  
[JIRA Issue Date disappears from Team Calendar unless Issue Created Date is chosen](https://jira.atlassian.com/browse/CONFSERVER-52468)

Please vote for it so it will get more attention from the development team. You may also comment on the bug to emphasize your use case.

For now the workaround is to go ahead and choose **Issue Created Date**when you set up the Event.


author: Jordan Sutherland
body: This a a very basic function of a change management calendar and part of what sold Team Calendars for our company...disappointed to see it doesn't work as advertised.


author: Damian Burne
body: Is there a non-workaround way around this?


Tags: confluence

jira
Team Calendar : Can I filter the view of a calendar
Asked by Hamdy Abou El Anein:

Hi,

Can I filter the view of a calendar to see only what concerns me or only a colleague ? I mean in the same calendar.


Answers:
author: Marcelo Horlle
body: Hey Hamdy,

At the moment, unfortunately, it is not possible to filter a calendar for a specific person or group of people. It is a feature request at the moment. You can subscribe to the following Suggestions to follow-up on a possible road-map/release.

[Filters on calendar views for Cloud.](https://jira.atlassian.com/browse/CONFCLOUD-49360)

[Filters on calendar views for Server.](https://jira.atlassian.com/browse/CONFSERVER-49360)

Have a good one!
Is there any API available that allows to read calendar content?
Asked by Hisamitsu Koga:

Is there any API available that allows me to read calendar events? If no, could you propose any other solutions available? Thank you.


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Hisamitsu,

Unforunately there's no API for Team Calendars yet. You can watch/vote on this feature request for it: <https://jira.atlassian.com/browse/CONFSERVER-51696>

comments: author: Hisamitsu Koga
body: Hi Daniel,

Thank you for your prompt answer. Got it. No other solution? Right?


author: Daniel Eads {unmonitored account}
body: If you can consume an ICS file, you can get the link to one from the Subscribe option in your calendar's **'...'** menu.

Atlassian documentation on doing this (lists Google Calendars, Outlook, and Apple Calendars as supported but this should work for other clients that can fetch from a .ics): <https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-google-calendar-273285887.html>

Note that according to the documentation, this is only an option for Confluence Server and won't work with Confluence Cloud.

![Subscribe+to+a+calendar](https://community.atlassian.com/t5/image/serverpage/image-id/363iF5BCFD71FE9ABF19/image-dimensions/194x299?v=v2 "Subscribe+to+a+calendar")


author: Brahm Bothma
body: I beg to differ. We have at least 4 Calendars that we use to subscribe to the team calendars on Confluence Cloud - and it works wonderfully within MS Outlook.

Look at: <https://confluence.atlassian.com/teamcal/subscribe-to-and-from-team-calendars-273285883.html>


author: Colin McDermott_GLiNTECH
body: Adding to Daniel's comment above.

There is an issue with ics with Google calendars. It appears to be broken though the calendaring team cannot replicate. [https://jira.atlassian.com/browse/CONFSERVER-53690](https://jira.atlassian.com/browse/CONFSERVER-53690?)

This may be due to a firewall blocking the Google responses via ics. I do not know. Either way if you are finding google calendaring isn't talking too Confluence calendaring, that is the reason.


Tags: api

calendar

confluence
How to restrict user from deleting calendar? but should have edit permission.
Asked by Prasad:

Hi, I want to give edit permission to users but have to restrict deletion of team calendar to particular / every user.

How can I do that?


Answers:
author: Marcelo Horlle
body: Hey Prasad!

Unfortunately, that is not possible at the moment.

The [Team Calendar Restrictions](https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html) exists for Viewing/Editing only. It means that you can prevent users from Viewing a given Team Calendar or preventing/allowing them to edit a Team Calendar.

The edit permission includes the hability to delete calendars and it is not possible to modify which permissions inside the edit permission that a given will user will have. In a nutshel, it means that if you give the edit permission to an user, there's no way to restrict him/her from deleting a calendar.

comments: author: Balavinayagamoorthi Ramasamy
body: Do you have any improvement in the functionality?
How to restore Team Calendar in Conflulence v3.3
Asked by Prasad:

Hi team,

1. One of our user accidentially deleted calendar from confluence.

How can we restore it?

2. How do I get list of all calendar from SQL table?


Answers:
author: Marcelo Horlle
body: Hey Prasad,

Whenever you delete an entire calendar, Confluence is supposed to send an email with a backup file to anyone subscribed to that calendar. You can later use this file to restore the calendar if necessary.

Regarding the SQL Table, Calendar information is stored at ao_950dc3_tc... Table. You can select distincted name Calendars from this table to get the needed list. Just remember to bring Confluence offline if you are going to modify anything through SQL on this given table, although it is not recommended and supported. The select queries should be fine without shutting down the application.

comments: author: Prasad
body: Thank you Marcelo for answer.
Team Calendar release notes are broken
Asked by April:

The release notes pages list no issues,and if I try looking for them myself using

<https://jira.atlassian.com>

I get:

"The value 'TEAMCAL' does not exist for the field 'project'."

So perhaps someone accidentally changed the permissions on this project?


Answers:
author: Caroline Bartle
body: Hi April - the Team Calendar issues have been moved to the Confluence project (CONF), and use a component "Add-ons - Team Calendar"

For example - <https://jira.atlassian.com/browse/CONF-51340>

comments: author: April
body: Thanks Caroline! Could you let whoever does the Release Notes pages know?


author: Caroline Bartle
body: Will do, thanks April :smile:
How to remove authentication prompt from public page?
Asked by Malcolm Garrett:

We are getting a prompt for authentication when visiting a public page in confluence. It is only happening with the mobile view. But on both andriod and ios.

If I disable the Team Calendars add-on the problem goes away. Tracing with apache I see the following just before the prompt.

"GET /confluence/rest/calendar-services/1.0/tips?_=1484540666517 HTTP/1.1" 401 724


Answers:
author: Mary Parke
body: I'm sorry I don't have an answer, but I'm having the same problem on mobile and desktop and don't have the Team Calendars add-on enabled. It is a public site with anonymous permission to comment and add attachments in comments. No one has responded to your query. I'm hoping that also posting in your thread will gather some attention. Thank you for your initial post!


Tags: confluence
Why can't I see the report on each user anymore?
Asked by Diana Ilovan:

Hi,

I could see the report on each user, until december 2016. I could select the desired user from here: <http://i.imgur.com/s8xuziE.png>

Do you know why, now in 2017, I can't see the report per each user anymore?

Here are the groups that I belong: <http://i.imgur.com/fE0mnj3.png>

I made this settings too <http://i.imgur.com/z1WVEzS.png>

What should I do to see the report separately on each user?

Thanks,

Diana


Answers:
author: Diana Ilovan
body: Hi guys,

Did you see my question from 09.01.2017?

"I could see the report on each user, until december 2016. I could select the desired user from here: <http://i.imgur.com/s8xuziE.png>

Do you know why, now in 2017, I can't see the report per each user anymore?

Here are the groups that I belong: <http://i.imgur.com/fE0mnj3.png>

I made this settings too <http://i.imgur.com/z1WVEzS.png>

What should I do to see the report separately on each user?"

Please help. Thanks,

Diana


Tags: jira-administration

jira-core
If you create a team calendar in Confluence, can it sync with your Outlook calendar?
Asked by Emma:

You can subscribe to a calendar in Confluence, but if anything is entered in the team calendar could it sync with Outlook calendar - for example, meetings etc


Answers:
author: Mikael Sandberg
body: Short answer is no. There is no sync currently, but there is a feature request for it, <https://jira.atlassian.com/browse/TEAMCAL-113>
Unable to load events of TC_name Calendar (3075f14a0): calendar3.error.subscription.cannotread
Asked by Dmitro:

I have such problem.

cal.png

It loads. But every time have such error box

If I go directly to this calendat - it opens

Any idea how to resolve it ?  
[](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Unable-to-load-events-of-TC-name-Calendar-3075f14a0-calendar3/qaq-p/71137?attachment-id=92){#link_11559a2d45b769}  
[](/tnckb94959/attachments/tnckb94959/team-calendars-confluence-questions/71/1/cal.png){#display_11559a2d45b769_0}


Answers:
author: Alex Medved _ConfiForms_
body: Yes, same here... For some users we see similar error... Have you found the cause?
Do these instructions also apply to MS Outlook 2016?
Asked by Jeff Peters:

*Also, is there a time lag for when Outlook should be displaying a recent Team Calendar entry?*


Answers:
author: Sebi
body: Hi,

It doesn't work either in Outlook2013 in the way described, but i found a workaround that might be applicable also in Outlook2016:

Goto File-\> Account Settings -\> Account Settings -\> Internet Calender -\> New... -\> enter the subscription url.

It will show a certificate warning and after confirmation, show the calender in "other calenders".

Best,

Sebi


Tags: ms-outlook
Differences between users on Confluence Calendars
Asked by Luis Cabrera:

I shared a calendar I created with members of my team and for two of us the times reflect correctly, but for the rest the times reflect 12 hours ahead. We are in Eastern Time Zone and everyones settings also reflect that - so not sure what the issue is. Any help in figuring this out would be greatly appreciated, thanks!


Answers:
author: Luis Cabrera
body: Nevermind, we figured it out. It was the time zone settings for the accoutn itself and not on the calendar. Fix was to go to settings \> edit the time zone to eastern for the confluence account, then refresh the calendar.


Tags: confluence
Deleted user still gets email from Calendars
Asked by kerusan:

A user that we have removed from Jira still receives calendar event notifications via email. How can I remove this subscription?


Answers:
author: noamdah
body: Make sure that this mail does not appear on maybe a different account.

Log in as a user with the **JIRA Administrators**permissions

Go to **![](https://confluence.atlassian.com/jira064/files/720417602/779290771/1/1441847459791/bluecog-icon.png) \>** **User Management**.

![tick](/html/@FB21E167CF5FC78FA9216CD8178453B3/images/emoticons/tick.png "tick") Keyboard shortcut: **g + g +** start typing **users**

In the Email Address field type in his mail and delete or change if it exists.

<br />

[To cancel subscription.](https://confluence.atlassian.com/jirakb/deleting-other-users-private-filters-and-subscriptions-296913389.html)


author: kerusan
body: Thanx it did it. Made my day. :wink:

comments: author: noamdah
body: No problem. Great to hear :\]


Tags: cloud
Not receiving verification email
Asked by Jordan Wong:

Hi there,

I am not receiving the verification email for an email change to my account. I've seen other posts about this and it looks like it could possibly be that my email has been suppressed. Please let me know what next steps I should take and/or what info I should provide.

Thank you in advance!

Jordan


Answers:
author: Pramodh M
body: Hi [@Jordan Wong](/t5/user/viewprofilepage/user-id/4756314)

Welcome to the Community!!

Can you try the below Article instruction by Atlassian Team and let me know if this works

<https://community.atlassian.com/t5/Atlassian-Account-articles/How-to-change-your-Atlassian-account-email-address/ba-p/1942026>

Thanks,  
Pramodh

comments: author: Jordan Wong
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thank you!

Unfortunately, I cannot complete the steps in that article. I tried logging in with the new email, however it asked me to sign up so I'm assuming it was never associated with an Atlassian account.

Additionally I may have made matters worse by trying to sign up with the new email afterwards. Although, I run into the same issue where I, again, don't receive any verification email to create the account.

Is there possibly anything else I can try?

Thanks,

Jordan


author: Jordan Wong
body: I might add that I had received a verification email from a non-Atlassian website. So, I seem to be able to receive some emails.


Tags: account
All Access Pass One All-Access pass grants access to the event in Las Vegas and includes: Keynotes
Asked by Haosy Yem:

Request my money on account to profile account.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This is not really the right place to be asking about money, accounts and Team-22 access passes.

We can talk about content and levels of access here, as we are the Atlassian Community, but we can't help you with money - you'll need to talk to the ticketing people (Swoogo?)


Tags: account
My posts on Atlassian Community are not shown in my profile
Asked by Irina Sanikovich _StiltSoft_:

Hey,

When I want to check the answers and posts I published, I keep receiving an error message 'the filter that you just applied yielded no results, please choose a different filter'.

![Screenshot 2022-02-11 at 12.20.05.png](/t5/image/serverpage/image-id/182952iB99A8E607789996F/image-size/large?v=v2&px=999 "Screenshot 2022-02-11 at 12.20.05.png")

However, I can still check my badges and groups.

Is there a way to fix it?


Answers:
author: Ollie Guan
body: Hi [@Irina Sanikovich _StiltSoft_](/t5/user/viewprofilepage/user-id/1160428) ,

Re-open your browser and go directly to the following link.

<https://community.atlassian.com/t5/user/viewprofilepage/user-id/1160428>

![QQ??20220211175021.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/182954i475C841F3DC6AF7E/image-size/large?v=v2&px=999 "QQ??20220211175021.jpg")

comments: author: Irina Sanikovich _StiltSoft_
body: This link works in a private window, however, as soon as I log in, the same error message appears and I can't view the posts.


Tags: community
Disable product discovery for trusted users
Asked by Kevin Lukas Wagner:

Hello everyone,

Currently, users are able to create their own sites (for e.g.: testing). This is made possible by "Product Discovery in cloud.  
As described here:  
<https://support.atlassian.com/security-and-access-policies/docs/discover-products-your-users-administer/>

Is there any way to turn off this feature for users in our organization?

Thank you!

Kevin Wagner


Answers:
author: Bernice
body: [@ke](/t5/user/viewprofilepage/user-id/3421613) Sadly, this option is currently not available and we do not have any control as such instead we have kept the product availability open for users to try out themselves by spinning up new site and to explore the product.

Having said that, we have a couple of feature requests being made to our Product team to implement the same.   
Allow Administrators to control managed users' associated sites and products - <https://jira.atlassian.com/browse/CLOUD-11072>  

Prevent users under a verified domain from being able to sign up for a new Cloud instance - <https://jira.atlassian.com/browse/CLOUD-10325>  

So I request you to vote and watch the requests above for any further updates. In the meantime, if you see this kind of site getting created, reach out to our Support Team at <https://support.atlassian.com> to get them deleted to avoid getting additionally billed.

comments: author: Kevin Lukas Wagner
body: Thank you very much for that information!