youngmon/atlassian-qna huggingface dataset:
??? ?? ??? ???? ?? ??? ???? ????? ???? ???? 0839)1973-713 ???3 days ago
Asked by Dinesh Kumar:

1. ??? ?? ??? ???? ?? ??? ???? ????? ???? ???? 0839)1973-713 ???3 days ago...

   *** ** * ** ***


Answers:
author: Dinesh Kumar
body: *Navi Customer Care Number 839_197_3713. 24/7... help*


author: Dinesh Kumar
body: Navi Customer Care Number 839_197_3713. 24/7... help call


author: Dinesh Kumar
body: ??? ?? ??? ???? ?? ??? ???? ????? ???? ???? 0839)1973-713 ???3 days ago

comments: author: Dinesh Kumar
body: ??? ?? ??? ???? ?? ??? ???? ????? ???? ???? 0839)1973-713 ???3 days ago.b


author: Dinesh Kumar
body: *** ** * ** ***

Navi Customer Care Number 839_197_3713. 24/7... help

Navi Customer Care Number 839_197_3713. 24/7... help


Tags: cloud

jira-cloud
Issue Type 0 hierrachy level to -1
Asked by fahad.abbasi:

Hi team. I have an issue type that sits on 0 hierrachy level at this stage, just wondering is it possible to hange it to -1? Thank you.

Fahad


Answers:
author: John Funk
body: Hi Fahad,

Unfortunately, no. You will need to create a new issue type at -1 and migrate the issues from the 0 level issue type to the new -1 one. And, of course, you will need to connect it to an existing parent.


Tags: cloud

jira-cloud

jira-cloud-administration

not-applicable
How to send email to jira service agent directly
Asked by MS:

Hi

we have 5 developers for customer change requests and the customer wants to send emails directly to a specific service agent, e.g. tom

So when customer sends email to tom@email.com then there should be created a jira issued, assigned to tom and a notication send to tom.

how would this be done?

If the customer send a email to our atlassian support email adress there will be a jira issued created but with no assigne...


Answers:
author: Rilwan Ahmed
body: Hi [@MS](/t5/user/viewprofilepage/user-id/1023295)

*when customer sends email to tom@email.com then there should be created a jira issued, assigned to tom and a notification send to tom.
--*This is not possible and it is not a good idea also. Because any user sending any emails to tom, Jira will create ticket.

**Workaround**:

1. Add a component with required users as default assignee. Create a request type with component field and share the request type url to the customers so that they will create ticket from there.

2. Create automation rule and add **{{smart values}} condition
First value:** {{reporter.emailAddress}}**Condition:** Contains**Second value:** email address or domain name of the sender

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332061i1AC3230FE00B1DA0/image-dimensions/247x100?v=v2 "image.png")


author: Kuan Yi Ming _ServiceRocket_
body: Hi [@MS](/t5/user/viewprofilepage/user-id/1023295)

You can create a Jira Automation rule, with the scope set to your Jira Service Management project.

This automation requires that you include a user condition, where the Reporter is the specified customer.

For the automation's Action, use an Assign Issue action to assign the issue to Tom.

Hope this helps!

Regards  
Yi Ming

comments: author: MS
body: Hi

hm, this means that ALL emails from Customer A goes to one developer, but some emails should go to designer emailadress, others to developer emailadress ( assignee).


Tags: cloud

jira-service-management

jira-service-management-cloud
?????? ?? ?????? ?? ??????
Asked by ?????????:

? ?????????? ??? ????? ??????????, ??? ??? ??????? ?????? ?????????? ????????????? ????? ?????????????, ?????? ?? ???, ???? ?? ?? ?????, ? ??? ??????? ???????? ?????? ?


Answers:
author: Khrystyna Shparyk
body: ???, ?? ??????

???? ?????

????


Tags: russia-sanctions
Is "use last photo" no longer an iOS option?
Asked by Timothy Overturf:

Recently noticed (on iOS) that "Use last photo" is no longer an option when attaching a photo . . . has it gone away permanently?


Answers:
author: Mutya A
body: Hi Timothy,   

On version 2023.12 of the iOS app, we discontinued the "Use Last Photo" feature. This change is a significant step towards ensuring your privacy. Previously, Trello required access to your entire photo library, raising valid concerns. Now, while you can still view all your photos when selecting images within Trello, it's important to note that the Trello app cannot access any photos except those you actively choose. The process of selecting and forwarding images will happen entirely on Apple's side.

Your device settings under Trello might still indicate that you have granted us full or partial access to your photo library; this is no longer relevant and will be updated soon as we roll out further improvements.

We understand that changes like these might raise questions, and we're here to help. If you have any concerns or require further assistance, please don't hesitate to contact our support team [here](https://trello.com/contact#/)

--------

If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.

comments: author: Timothy Overturf
body: Thoroughly understand; Thank You for the response!
Why when programming the automation "Move to the top of the list" doesn't works
Asked by IA Kamenike:

![wefwefwefwefwefwe.png](https://community.atlassian.com/t5/image/serverpage/image-id/278770i65BD6259F19DFB9C/image-size/large?v=v2&px=999 "wefwefwefwefwefwe.png")**I programmed this rule so that when a card is two days due, it goes up to the top of the list, a label is added and emails are sent to those responsible, but the rule is not executed when the condition is met**


Answers:
author: Mutya A
body: Hi there!  

You can check an [Automation rule](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Rules) whether it's running or not if you click the lightbulb icon (please see your screenshot).

This will launch the command log:  
<https://support.atlassian.com/trello/docs/opening-the-command-log>

You can check if the rule was executed after you created that rule. If it has not been triggered yet, it's likely because there were no changes to the card's due dates after this rule. Please note that any changes in automation is not retroactive. The trigger takes effect after the automation was created or modified.   

Hope this helps but let me know if this isn't the case. I would also highly encourage you to submit a support ticket [here](https://trello.com/contact) so we can look at if further.   

<br />
Tenho um plano anual com dois membros, por?m um deles foi removido
Asked by Carolina Gai:

Assino um plano anual que havia dois membros inscritos, um destes membros foi removido, como ? feita a devolu??o desta diferen?a de valores, visto que o pagamento ? anual ?


Answers:
author: Dreamsuite Mike
body: [https://community.atlassian.com/t5/Trello-questions/Can-I-delete-members-from-a-board-and-have-their-membership/qaq-p/2259967#:\~:text=If%20you%20remove%20them%20before,billable%20user%20if%20you%20wish.](https://community.atlassian.com/t5/Trello-questions/Can-I-delete-members-from-a-board-and-have-their-membership/qaq-p/2259967#:~:text=If%20you%20remove%20them%20before,billable%20user%20if%20you%20wish.)
Ol? o Trello tem alguma igual o Zephry Scale do Jira..
Asked by Alessandro Barbosa dos Santos:

Gostaria de saber se o Trello alguma pagina igual ao Zephry Scale do Jira..Aonde o QA possa acompanhar o Ciclo de testes evidencia..


Answers:
author: Alex W
body: Hey [@Alessandro Barbosa dos Santos](/t5/user/viewprofilepage/user-id/5308476) - welcome to the Community!

I'm not aware of any Power-Ups for Trello that are related to QA, but you're welcome to do a search for them at <https://trello.com/power-ups>
Can not access repeat list -- ONGOING PROBLEM
Asked by Brent Ackors:

I have posted this issue 4-5 times.

About 3-4 times a week, I can not access my repeat items to make edits.

I have been working on them for 30 minutes...then suddenly, I can no longer access the list. I get a message to "Try again"...something went wrong.

This has been going on for over a year.

Help!!! Very frustrating.


Answers:
author: Dreamsuite Mike
body: Have you contacted Trello Support?

<https://trello.com/contact>
Linked card search
Asked by Claudio Milanolo:

There is a general board where cards are assigned to me and other users, I also have a personal board to keep the status individually, to later update in the general board, creating an automation like this: when I am added to a card assigned to me , copy the card to the top of list "Inbox" on board "Trello Tasks user1" and link the cards together ."

Several users carry out this same mechanism, so that in the main card there are several cards linked to different users.

I then perform a second automation that makes changes to my personal board based on a card move on the main board: "when a card assigned to me is added to list "Done", find the first card linked in the attachments, move the card to the top of list "task done" on board "Tasks user1", and mark the due date as complete"

but in one of the attempts the following message appeared in the activity log:

"Monday, September 4, 2023 8:59 AM  
Running automation on board Principal.

Doesn't have permission to access the card with id "4FHCr1S5".

The automation finished running."

Finally the action was not executed, and what I see is that it is because there are more linked cards, where mine is not the first or the last.

how can i correct this?


Answers:
author: Alina Kurishko
body: Hi Claudio,

Welcome to the Atlassian Community!

Sadly, it's currently impossible to choose a particular card except for specifying if it's the first or the last card linked in the attachments. What I can suggest is that you create a unified Automation for all linked cards. It would then work for you and any other member who created the same syncing.

To do so, in the **Cascade** actions section, choose the ***for each card linked in the attachments*** action instead of the ***find the first card linked in the attachments***one.

This example is also shown in this article on synchronizing cards: <https://support.atlassian.com/trello/docs/synchronizing-cards/>

Hope this helps!

Alina \| The Trello Team

comments: author: Claudio Milanolo
body: thanks for your answer  

if i add that automation could it affect the other cards where i am not a member? I imagine that it could not, since I do not have permissions on other cards linked to the original one, but I think that I will receive a notification for each card that I tried to move and there are no permissions. is this correct?


author: Alina Kurishko
body: Yes, if you don't have access to other cards linked to the original card, they won't be affected by this rule ?

I've just tested it with 2 of my accounts in a test board, and the rule ran smoothly without affecting other account's cards on a private board.

Alina \| The Trello Team
Solicita??es
Asked by Rafael Silva:

Ol?  

? poss?vel abrir uma solicita??o de tarefa dentro do Trello?  

Exemplo: Consigo abrir uma solicita??o para o marketing?


Answers:
author: Sal
body: Oi [@Catharine Farias](/t5/user/viewprofilepage/user-id/5308343)! Tu poderia dar mais detalhes do que exatamente tu gostaria de fazer? Voc? gostaria de ter alguma op??o para solicitar alguma coisa ou enviar algo para aprova??o? Seria isso?

comments: author: Rafael Silva
body: Basicamente isso  

Um ex: O time comercial precisa que o marketing fa?a uma pe?a para uma campanha, ai ele abre uma solicita??o para o marketing analisar o briefing e passar para o time de designers


author: Rafael - Proplan
body: A solu??o mais simples que vejo ? criar um cart?o com a demanda e atribuir ao pessoal do marketing (adicionar a pessoa respons?vel como membro no cart?o), que depois vai transmitir a demanda pros designers.


author: Rafael Silva
body: Show, obrigada
Cumplimentacion tarjetas
Asked by STRAT CONSULTORES:

Buenos dias, estamos comenzando a utilizar TRELLO ahora, y tenemos una duda respecto a las tarjetas.

Si en una tarjeta hemos especificado 10 campos que nuestros clientes ( terceros que no acceden al tablero) deben completar, cual es la manera de que les llegue y autocompleten esa informacion?

A traves de enviar un enlace con la cuenta de mail de la tarjeta no lo he conseguido, agradeceria una respuesta por favor.  

Gracias


Answers:
author: Dreamsuite Mike
body: Hola [@STRAT CONSULTORES](/t5/user/viewprofilepage/user-id/5308143) ,

Recomiendo usar un potenciador de formulario Trello:

[Forms by Bluecat](https://trello.com/power-ups/6139de588901011c01baf52f/forms-by-blue-cat)

[Forms by Tiny Power-ups Club](https://trello.com/power-ups/6381377e7e70e001b13e8e9e/forms-tiny-power-ups-club)
Changing description working with wildcard
Asked by Joyce Hooft:

Hi there!

Hopefully someone can help me. I would like to automatically change the name of cards descriptions. I have two different situations where I want that to happen. With one rule, this works perfectly. The other rule doesn't. I don't understand how come, because to me it looks like everything is set right. I included a screenshot of how I set up the rules.

![Schermopname (60).png](https://community.atlassian.com/t5/image/serverpage/image-id/278678i1B5DCC92E0C0B7F6/image-size/large?v=v2&px=999 "Schermopname (60).png")

The rule with "naam ouder" works correct, the rule with "naam leerling" doesn't. I have tried setting the wildcard to wildcard2, with the rule with "naam leerling", but that also doesn't work. The problem is that both the card descriptions change to the name of "naam ouder", instead of 1 doing that and the other one changing into "naam leerling".

Would love to hear soms suggestions.

Greetings,   
Joyce


Answers:
author: Dreamsuite Mike
body: Are you able to share what the entire description says?  
Will your description contain both **Naan ouder** and **Naan learling**or only 1 or the other?

comments: author: Joyce Hooft
body: Thank you for your reaction. The discription contains both of the names. The total of the description without personal information:

School: X

Year of Class: 4  
Tough subjects: Math

Grades: X  

Purpose of the tutoring: x

Did you have tutoring before? x  
Which kind of tutoring: one on one  
Homework guidance how many days:

Tutoring how many hours: 3

Learning styles:

Other info:  
**Name student: NAME**   
E-mail student: EMAIL@ADRESS  
Mobile number student: 060000000

**Name parent: NAME**   
E-mail parent: EMAIL@ADRESS  
Mobile number parent: 06000000

Adress:  
X  
X  
X
Applying Academic
Asked by sandywu:

hello,  

Our business school decide to purchase 8 accounts for a year,  
($3 per user/month)  

Could you send me a quotation for 8 accounts ?  

thx!


Answers:
author: Dreamsuite Mike
body: Hi [@sandywu](/t5/user/viewprofilepage/user-id/5307821)

Please follow the information here:

<https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/>

When directed to the contact form, select **Sales**
the system does not recognise my VAT number
Asked by anna:

Hi, I want to subscribe to Trello Standard and when I try to make the payment the system says that my VAT number is not correct and won't let me proceed with the payment.  
I am self-employed in Spain, my VAT number is the one I am entering. Please, tell me how I can make the payment as soon as possible, I have only 2 days left of the trial plan and I don't want to lose all the information I already have inside Trello.  
Thanks


Answers:
author: Dreamsuite Mike
body: I think this has come up before...

Please see answer here:

<https://community.atlassian.com/t5/Trello-questions/Vat-Number/qaq-p/2349987>

If no luck go to <https://trello.com/contact> and fill out the form, selecting **Billing**as the option
how all trello worspaces could be shown in one master activity calendar?
Asked by Hector Aponte:

Wanted to know all things as a whole pending per project, could be sn easy way vs having to go back to each workspeace to see what should happen as target dates.


Answers:
author: Dreamsuite Mike
body: Hi Hector,

Are you a Trello Enterprise customer? How are you using multiple workspaces?

There is a common misconception about how to use Workspaces in Trello.

As a Trello consultant who has guided a lot of people and has been using long before workspaces existed I would always advise to have a single workspace for an organisation.

comments: author: Hector Aponte
body: Very Deep Mike, I can see thru your answer that it seems to be using Calendar App. I'm just starting to learn, not an Enterprise, but at some point in life want to be like you.


author: Vishaal S
body: Hi Hector,

Thanks for writing to us!

At this time it's not currently possible to view multiple workspaces in a single calendar view, however if you want to look at multiple boards under a workspace in calendar you can use 'Workspace Table View' that will allow you to track multiple cards across the boards in your workspace: <https://help.trello.com/article/1235-workspace-table-view>

Do let me know if you've more questions. I'd be happy to help.

Cheers,  
Vishaal S \| The Trello Team

comments: author: Hector Aponte
body: Many thanks! I'll play around. Cheers
Light or Dark theme button gone from menu bar
Asked by Adam Pressman:

Hi Folks,

As of this morning's start, with no new powerups or other changes, in both Chrome and Mozilla the button that allows a switch from dark theme to light or system is gone. Anyone have an idea what happend?

Thanks.


Answers:
author: Mikael Sandberg
body: That button has moved to be under your avatar to make it the same across all Atlassian products. Just click on it and you will not see Theme and from here you can change it.

![Screenshot 2023-09-01 at 12.37.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/278527i236D3E8682DF2DFF/image-dimensions/337x192?v=v2 "Screenshot 2023-09-01 at 12.37.47 PM.png")

comments: author: Adam Pressman
body: Thanks, Mikael!
Questions about templates and synced cards
Asked by akwai:

Hi all. Just need clarity on a few things:

1. Anyone can copy my entire board if I set it up as a template. I am wondering how many outside accounts (on the free plan) can copy my template? Can an unlimited number of random people use my template? Do I have to have a premium account to do this?
2. Does Trello have any other features similar to templates that make it easy for someone to duplicate my board? Is there a duplicate option for those outside my account?
3. In my template board I want to have a couple cards that sync with the original board. I want any changes I make to the original card to be reflected on every other board that uses my template. Is the feature I am referring to called 'syncing cards'? Are there any other similar features to this syncing/mirroring use case I'm referencing? Do I have to use a plugin or other 3rd party integration? Do the other users have to be under my account for syncing to work or can free accounts outside of my organization see the changes in the synced cards?
4. Is the syncing automatic and immediate or does the user with the synced versions have to click an "update" button (or something) in order to see the changes?
5. When syncing cards will all the changes in the original card carry over to the synced cards? If I change the cover image on the original card, will it automatically change the cover image of all the synced cards? What if the user makes a change to their sync card, will it disconnect it from the original?

Thanks again for any and all insight!


Answers:
author: Alina Kurishko
body: Hi there,

I see you've also submitted a ticket listing these questions. My colleague is already working on it so you should receive an update soon in a private thread instead of this post.

Thanks for your patience!

Alina \| The Trello Team
Consultoria
Asked by Juliever Polo:

Sou novo com este sistema e estou precisando de uma consultoria para configura??o do mesmo. Se algu?m interessar por favor entrar em contado 62984650792 ou juliever1@hotmail.com.


Answers:
author: Dreamsuite Mike
body: Hi [@Juliever Polo](/t5/user/viewprofilepage/user-id/5307103)

Eu acrescentaria que n?o existem muitos parceiros que lidam diretamente com o Trello, mesmo que o tenham marcado no diret?rio. Voc? deve verificar este artigo:

*I would add that there aren't many partners who directly deal with Trello, even if they have tagged it in the directory.*   
*You should check this article out:*

<https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>

[@Vishaal S](/t5/user/viewprofilepage/user-id/4573422) In the future please may you provide both options to those who want consulting because my experience is that the partner route is not overly accessible for Trello consulting needs.


author: Vishaal S
body: Ol? Juliever, Agradecemos seu contato. Estamos entusiasmados em saber que voc? est? explorando o Trello! Estamos ansiosos para saber mais sobre suas necessidades espec?ficas para que possamos adaptar nossa orienta??o para melhor ajud?-lo. Voc? tem alguma d?vida espec?fica sobre o Trello ou recursos espec?ficos do Trello sobre os quais gostaria de aprender mais? Sinta-se ? vontade para compartilh?-los aqui e ficarei feliz em ajudar! :) Se voc? deseja demonstra??es e treinamento personalizados, consultoria, configura??o e/ou desenvolvimento personalizado, temos \[Solution Partners\|<https://www.atlassian.com/partners>\] que podem ajudar! Voc? pode navegar no \[Diret?rio de Parceiros Atlassian\|<https://partnerdirectory.atlassian.com/>\], onde voc? pode filtrar por Trello e sua localiza??o. Se voc? tiver alguma d?vida espec?fica ap?s revisar as informa??es acima, informe-nos e teremos prazer em ajudar!

*** ** * ** ***

Hey Juliever,

Thanks for reaching out. We're excited to hear you're exploring Trello!

We're eager to learn more about your specific needs so we can tailor our guidance to best assist you.

Do you have any specific questions on Trello, or particular features of Trello you'd like to learn more about? Feel free to share them here and I'll be happy to assist! :)

If you're after tailored demonstrations and training, consulting, configuration and/or custom development, we have \[Solution Partners\|<https://www.atlassian.com/partners>\] who can help! You can browse the \[Atlassian Partner Directory\|<https://partnerdirectory.atlassian.com/>\], where you can filter by Trello and your location.

If you have any specific questions after reviewing the information above, let us know and we'll be happy to help!
How to Keep Custom Fields the Same across multiple boards
Asked by Jon:

I have custom fields on cards that go through 4 to 5 boards and would like those custom fields to all be the same. However sometimes when I move a card from one board to another board, additional custom fields will be added or the format and order of the custom will get messed up.

Anyway to keep that consistent throughout the different boards?

thanks so much in advance for any help on this :)


Answers:
author: Lam
body: Hi [@Jon](/t5/user/viewprofilepage/user-id/5307101) - Trello's custom fields are currently set on the board-level rather than on individual cards. When a card gets moved from one board to another it'll adopt the custom fields available in the target board. If the boards share the same custom fields (name and type) then Trello will keep the custom field value.

Unfortunately there's no way to set custom fields on a card-level at this time.


author: Brittany Joiner
body: [@Jon](/t5/user/viewprofilepage/user-id/5307101) check out Amazing Fields Power-Up. I haven't played with the feature much myself but I know they have a feature for syncing Amazing Fields across multiple boards, and they play nicely with Custom Fields!