youngmon/atlassian-qna huggingface dataset:
Authenticate Read/Write Access Between JIRA Instances and Confluence
Asked by Chetana Nayyar:

I come across this pop-up when the confluence session expires and I need to allow the access again. Is there a way to avoid this.

![JiraAuthorization.PNG](/t5/image/serverpage/image-id/45155iC2EFE83252C6C4CD/image-size/large?v=v2&px=999 "JiraAuthorization.PNG")


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: This is part of OAuth setup where each JIRA user will need to identify themselves as a valid Confluence user, so that they can post content to Confluence from JIRA. But you wouldn't have to do it every time the session expires. It should be a one time setup.

If you are getting this page everytime, there must be something else going on. Did you check the logs to find if there are any errors? Or, is someone clearing the existing tokens?
how to i set up a new space
Asked by Thomas Byrne:

when creating a new site I am asked to select a "space" this site will sit under, none of the spaces are correct so I would like to create a new space


Answers:
author: Nadine Sch?tt
body: Hello [@Thomas Byrne](/t5/user/viewprofilepage/user-id/2700897)

If you have the *Create Space* Global Permission, you will see the option*Create space* in the upper menu under Spaces.

Otherwise, please talk to your Confluence Administrator.

comments: author: Thomas Byrne
body: Hi Nadine,

thanks for the reply, would you know how I find my confluence admin?

I cant seem to find anything on the homepage.

cheers Tom


author: Nadine Sch?tt
body: Hi Tom

Please try http://{your.conflunece.baseurl}/contactadministrators.action

Good luck


author: Thomas Byrne
body: Great thank you


author: Judith Anthony
body: The link above is incorrect.


author: Nadine Sch?tt
body: Why is that? I have just tested it in our confluence and it works.
how to adjust the size of the my image according to width of screen
Asked by Tatiane Gava:

I have some images that I want to insert in my page, however the size is always fixed. I would like to have an automatic adjustment. How can I do it?

Using Macros.


Answers:
author: Bill Bailey
body: Yes, create user macro to wrap the image with whatever CSS directives you want, for example 90% width and centering.


Tags: image
Linking between confluence and third-party jira
Asked by Adrianna Karda?:

Hi,

I've link my confluence instance with third-party vendor JIRA but while trying link from this JIRA to my confluence instance using "Find a confluence page" and choosing my server the space list is not full, the list is arranged alphabetically and ends right on the letter B while linking from my JIRA instance to Confluence loads the entire list correctly. What could be the reason that the third-party vendor JIRA does not display the full list of spaces?


Answers:
author: Diego
body: Hello there Adrianna!

Could you clarify some points:
> 1. What **version is your Jira**?
> 2. What **version is the third-party Jira**?
> 3. Is the user that you **used in your Jira** also present in **the third-party Jira?**

This could be due to **permissions applied to your spaces**:

**[Space Permissions Overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)**

**[Assign Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html)**

What could be happening is:
> 1. You link Internal Jira and Confluence
> 2. You login to Jira with a user that also exists in Confluence
> 3. This user has enough permissions to see all spaces
> 4. You link **third-party Jira** and Confluence
> 5. You login to Jira with a user that does not exist in Confluence
> 6. The user does not have enough permissions to see all spaces

So, if the situation above is indeed what is happening you may need to **change the permissions** set for your instance so the third-party users have permissions to see the spaces.

However, this could potentially leave your instance **open to access** to the **third-party users.**

Let us know!


Tags: confluence-server

jira

jira-server

server
False spam reports
Asked by Peter Horvath:

I've made a question here:

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-quot-un-blacklist-quot-synchrony-host-and-synchrony/qaq-p/1003786>

Unfortunately, it has got a "SPAM" flag.

Please remove the flag ASAP and I would like to have an answer to my question.


Answers:
author: Nic Brough -Adaptavist-
body: Not quite. What you mean is "the answer of a **robot** (that the community has engaged to try to prevent spam) was to flag it as spam". The robots aren't perfect, and they make mistakes.

I've de-spammed it.

However, if you, as a paying customer, demand an answer, you should be asking support, rather than the community. Hopefully someone will have an answer for you here, but we all work on good-will, so you are depending on someone finding your question interesting and them wanting to answer it. Hopefully, you weren't as confrontational in tone in that question - it does tend to put people off from answering.

comments: author: Grigory Salnikov
body: Just the right words. Can't agree more.


author: Peter Horvath
body: Thank you very much. Problem solved.


Tags: confluence-server

server
How to set Email Requests in Jira Service Desk?
Asked by Daria Pankratova:

Hi everyone,

I am trying to set Email requests option in service desk. I want to do it only for "Report a bug" types of requests. However, for some reason, Jira does not allow me to set it. The message I keep receiving says that "A request type is suitable for the email channel when both the Summary and Description fields are visible, and all the other visible fields, if any, are optional. If you want to use this request type, you need to change its setting to match the criteria."

I made both the Summary and Description fields visible (see the screenshot attached) but the program still does not allow me set email requests.

Do you know if it is a bug and I should contact Jira Support or is there a workaround to this? Many thanks for your help.

Image 1

![email requests.JPG](/t5/image/serverpage/image-id/45150i2B3ED060F2416F25/image-size/large?v=v2&px=999 "email requests.JPG")

Image 2

![email requests 2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/45152iD13B958AA40B96B6/image-size/large?v=v2&px=999 "email requests 2.JPG")


Answers:
author: Andreas Furbach
body: As your screenshot shows the "Labels" are also mandatory for the request type. This prevents the type from beeing eligable for the email channel. Change \*all\* fields except description and summary to optional for the request type.

comments: author: Daria Pankratova
body: Hi [@Andreas Furbach](/t5/user/viewprofilepage/user-id/1206650),

Thanks so much for your help! Everything is working now. Did not think that having labels would be a problem but it makes much sense :)


Tags: new-to-confluence
Inserting user mentions from blueprint wizard into confluence page
Asked by Elliot Sloman:

I've created a Blueprint Wizard and I've been trying to get the autocomplete-user field to work but despite being able to successfully search for users in the wizard, when the draft is created and published, the user name is still inserted as plain text.

I've spent a good while looking through the existing questions and answers and although there's lots of questions on the subject, I still haven't been able to resolve the issue.

The relevant section in my soy template is as follows:

```
<div class="field-group">
    <label for="techreview">{getText('my.blueprint.form.label.title.techReview')}</label>
    <input id="techreview" type="text" class="text long-field autocomplete-user" data-none-message="No users found" data-template="{literal}{username}{/literal}" placeholder="{getText('blueprint.form.name-label.placeholder')}" name="techReview">
</div>
```

My post-render function is: (I've tried with both UserOrGroup, MultiUser and both of them individually with no change in success).

```
wizard.on('post-render.ECOInfoForm', function(e, state){
 AJS.Confluence.Binder.autocompleteMultiUser();
 AJS.Confluence.Binder.autocompleteUserOrGroup();
 })
```

My XML:

```
<tr>
    <th>Technical Reviewer</th>
    <td><at:var at:name="techReview"/></td>
</tr>
```

I've also tried replacing the above with:

```
<tr>
    <th>Technical Reviewer</th>
    <td><ri:user ri:username="techReview"/></td>
</tr>
```

and that didn't work either. I'm guessing because this looks for a username of 'techReview'? Rather than actually replacing it with the given username from the soy.

What am I doing wrong? Sadly, I couldn't seem to find any good examples on this anywhere. Any help would be much appreciated!


Answers:
author: Elliot Sloman
body: I was able to answer my own question eventually.

My XML:

```
<tr>
    <th>Technical Reviewer</th>
    <td><at:var at:name="vTechReviewMention" at:rawxhtml="true"/></td>
</tr>
```

And in my ContextProvider Class:

```
String vTechReview = (String) blueprintContext.get("vTechReview");
context.put("vTechReviewMention", "<ac:link><ri:user ri:username=\"" + vTechReview + "\"/></ac:link>")
```

And this worked for me. The magic was adding the \<ac:link\> tags around the user tags. Hope this helps anyone else who struggles to get this working.


Tags: app

atlassian-sdk

blueprint

confluence-app

confluence-server

server

template

user
Space to hold Archived Projects
Asked by Cynthia York:

Has anyone created a space specifically to store certain artifacts from completed projects? If so , can you share an example. Thank you.


Answers:
author: Ollie Guan
body: Hi [@cynthia york](/t5/user/viewprofilepage/user-id/307587),

I don't quite understand what the purpose of setting up an archive project alone is? If a project space needs to be archived, I will modify the space permissions of the project, for example, to become non-editable for all members, or only for some people to read.

comments: author: Cynthia York
body: The idea is to create a space specifically to store artifacts (charter, schedule, SOW, WBS) from projects that have been completed, and may have been managed outside of Jira or Confluence.
Page Properties
Asked by Lui Jimenez:

The following items have bugs in the new confluence editor page:

1. The Hidden checkbox in page properties summary is not working
2. The page properties report it's also not reading the page properties summary box unless you include a table


Answers:
author: Thomas ?hrbom
body: I can confirm this issue. It is clearly a bug, and we have reported it as such. No answer yet from Atlassian.


author: Marty
body: Hi Lui,

I am not in the Confluence Team but I've reached out to them informally to see if these are known bugs, new bugs or expected behaviour.

I'll reply here when I get an answer.


Tags: cloud

confluence-cloud

page-property
confluence page view tool
Asked by Anderson Hsu:

If we have several pages which probably located in different pages or space, how can we preview or watch them when we don't have confluence at their home ? We would like to export them and read at home. Thanks a lot.


Answers:
author: Bastian Stehmann
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040),

If you can't access confluence from home, maybe you can export the pages to PDF and take that files home.

comments: author: Anderson Hsu
body: I tried, but it can not includ Chinese character in pdf file, how can I fix the problem ? Thanks a lot.
Export Confluence pages into PDF
Asked by Simha Gontmacher:

Hi Guys,

We use EazyBi charts on Confluence pages, but when we try to export the page into PDF or other format, the charts won't be rendered

Is anyone here has any idea how can that be achieved?

Many thanks,

Simcha


Answers:
author: Tarun Sapra
body: Hello [@Simha Gontmacher](/t5/user/viewprofilepage/user-id/1176328)

Here's the duplicate question

<https://community.atlassian.com/t5/Jira-questions/CONFLUENCE-X-EAZYBI-EXPORT-PDF/qaq-p/896810>
move confluence license new server
Asked by Achim Hager:

Hi.

I installed the $10 license of confluence on a Server i create... but now i know that this machine does not work very good.

I want to install a new one and place confluence there... what to do with my license?

I had to insert a Server Code to generate the license key...

What should i do?


Answers:
author: Alexey Matveev
body: Hello,

You can move your license to the new server. It will work even if the server id is different.

comments: author: Achim Hager
body: Thank you Alexey!

Sorry.. it took me a while finding back to this here :-) Got it and works!


Tags: confluence-server

server
Help guide did not work.
Asked by Madmilt:

Per the instructions for assigning permissions for my personal space, I selected the Settings (cog) icon and found no permissions tab to select. I am the only one on this account - administrator when I log in from my usual email address and regular user under a different name when I log in from my alternate email address.

What should I do?


Answers:
author: Grigory Salnikov
body: Hi [@Madmilt](/t5/user/viewprofilepage/user-id/2696165) and welcome to our Community!

Can you please send us a screenshot of the area where you think this option should be? The wider the better.

Thank you in advance.
I can't find the "Remove Cover" option on my Trello Card. Where did it go?
Asked by The Makery:

I know I have used this before and I googled it. The option just isn't there when I look at my card. Help!


Answers:
author: The Makery
body: I disabled the option on the entire board and the existing cards didn't show the option but when I added a second label the cover pic disappeared, so I just added a second label to each card. I am not sure how it happened but I'll take it.

comments: author: Marty
body: Now I think I understand what is going on.

Did you disable Card covers for the entire board? (Is Additional Settings -\> "Card Cover Images Enabled" *unchecked*?)

If so, you could try:

1. Re-enable Card Covers for the entire board via Additional Settings

2. Individual Cards should have the 'Remove Cover' option available. You can go through and remove them.

3. Disable Card Covers for the entire board via Additional Settings.

I hope that helps!


author: Marty
body: Hi,

can you add a screenshot here of what you're seeing?

I have to open the card and also click on the cover image, then the options appear for me.


Tags: trello
MacOS - Atlassian Companion leaves behind dozens of orphan login items
Asked by Michael Woffenden:

Atlassian Companion leaves behind dozens of orphan login items. Does anyone know how to prevent this annoying issue from occurring?

See the "Users and Groups" screenshot from System Preferences.

Running MacOS Mojave 10.14.

![screenshot_2201.png](/t5/image/serverpage/image-id/45092iF14438F42C4776A6/image-size/large?v=v2&px=999 "screenshot_2201.png")


Answers:
author: Shannon S
body: Michael,

I'm running Mojave 10.14.3, and I only have one Atlassian Companion login item:

![Screen Shot 2019-02-11 at 12.28.24 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/45159i489D76EB0FC10A30/image-dimensions/626x398?v=v2 "Screen Shot 2019-02-11 at 12.28.24 PM.png")

I'm not sure what would have caused your Mac to create so many, but I'm not able to replicate the issue.

Can you confirm that you've only ever installed the Companion App once? Something like that could occur if you installed and uninstalled the app a few times.

Are all the login items appearing like that? They usually appear as Unknown if the application has been installed. If it has been uninstalled, remove all duplicate login items, and reinstall the app once, and let me know how your login items look.

Regards,

Shannon

comments: author: Michael Woffenden
body: Shannon -

Thanks for replying.

I've only installed it once or twice but I had several dozen entries.

However after re-installing and deleting all of the rogue login items, the issue has not returned. So, let's see how it goes!

Michael


author: Shannon S
body: Thank you for confirming that, Michael! Do let us know if you see it again.

Regards,

Shannon


Tags: confluence-server

server
Is it possible to edit all usernames and groupnames in XML site backup
Asked by ninada:

Is it possible to edit the entities.xml file that is part of a full site XML backup?

I need to bulk change all usernames and groupnames while restoring a Confluence site.

The alternative to XML backup customization would be updating many database tables after backup import. This seem quite error prone to me.

Any suggestions on this topic are highly appreciated.

Thanks!


Answers:
author: Bastian Stehmann
body: Hi [@ninada](/t5/user/viewprofilepage/user-id/743127),

Of course you can do that as XML is clear text.

You must take care to replace the names only in the right places.

Maybe using the REST API is an alternative, that will probably cause less problems. You can automate this API Calls and change all the users at once, and confluence itself will take care, that all places, where the username has to be changed, will be affected.

comments: author: ninada
body: Hi [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496), thanks for your reply!


Tags: confluence-server

server
Confluence Permissions & Restrictions - Basic Question
Asked by Hugo:

Hello,

a simple question on how to design permissions and restrictions:

We have Space X and Space Y. Space X is only accessible f?r Group-X and Space Y is only accessible f?r Group-Y.

Now of course someone from GroupX wants to grant access to a page from Space-X to Bob from Group-Y.

My understanding is that now first you grant Bob access to Space-X and then restrict all the other pages in Space X, because you don't want Bob to see all the other pages in X.

Do you know of better alternative?

Of course for each collboration one could open up a new space but this is not really maintainable.

Would like to hear your thoughts on this basic question.

Thx,

Michael


Answers:
author: Grigory Salnikov
body: Hi [@Hugo](/t5/user/viewprofilepage/user-id/2549436)

Your question raises several others to clarify the situation:

* How long would the user from group Y use the page from space X? Just for a short period of time, permanently?
* What his permissions would be? Read, edit, delete?
* Do other users from group X need to read/edit this page at the time?

There're a couple of options there to share the page.

comments: author: Hugo
body: Hello grigory,

1. Let's handle both cases - how would you design for short and long usage?
2. Permission would be read+edit
3. sometimes yes, sometimes no

thx,

Michael


author: Grigory Salnikov
body: Actually, I hoped to narrow down our options, didn't work out, apparently :)

Ok. If I were to handle this kind of request, I'd do it the following way:

(Let's say a user from group Y needs access to the page from space X)

1. Give the user permissions to use space X (edit or view would depend on our goal)
2. Reorder the needed page and place it to the top in the pages' hierarchy, make it a top page (among other top pages)
3. Edit page's restrictions to let the user view/edit this page while hiding all other pages.
4. When the user no longer needs the page, reorder it back
5. Inform all the users from both spaces what placing the page to the top means.

Placing the page to the top will save us the effort to fine-tune all the restrictions down to the page in question. We can easily get lost in it.

While configuring restrictions keep in mind that **view** restrictions are inherited and **edit** are not.

If a user needs to access the page on a more permanent basis, I'd recommend giving him/her rights to the required space, configuring [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) to hide more sensitive content.

Everything depends on the situation.


Tags: confluence-server

restriction

server
Large table with sticky first column and header
Asked by Daniel Vianna:

I've created a table with many columns (7) and rows (16)

2 problems I encountered:

1-I would like to version column and the first row to be frozen.

So when I move the table to the right or down, I don't loose track of this information without any external plugins. Right now I can't do that. My header is only sticky using Confluence table when the table fits in the page

2-The scrollbar sometimes disappears so I need to edit mode to change it.

Any suggestions on how to do that?

![1111PNG.PNG](/t5/image/serverpage/image-id/45046iC55C5D31F68A654A/image-size/large?v=v2&px=999 "1111PNG.PNG")

![222.PNG](/t5/image/serverpage/image-id/45049i7251F7F8D2A07DA4/image-size/large?v=v2&px=999 "222.PNG")


Answers:
author: Diego
body: Hello there Daniel! Thanks for reaching out to the Community.

As you have noted, the **sticky column** is where the **sticky headers fall short.**According to documentation, sticky headers are not sticky in the following situations:
> * Is inside a page layout, inside another table, or inside a macro.
> * Has no header row or there are cells in the top row that aren't marked as headers.
> * **Has a header column, instead of a header row, and scrolls horizontally.**
> * Contains another table, that has its own header row.

However, this might be possible while using the **Table Filter and Charts for Confluence** third-party plugin from **StiltSoft**:

**[Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)**

You can take a look here:

**[Freezing First N Rows/Columns](https://docs.stiltsoft.com/display/public/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-FreezingFirstNRows/Columns)**

Let us know your thoughts!

comments: author: Daniel Vianna
body: Hello Diego!

Thanks a lot for the information!

Is there an alternative for this without external plugins?

I'm trying to keep Confluence cost low, because this will be only used in one situation


author: Diego
body: Hello Daniel!

Not that I am aware of. Maybe developing a user macro for that would work. However the return may not be ideal since this will be only used once by your company.

For more information on user macros, you can check here:

**[Confluence User Macro guide](https://developer.atlassian.com/server/confluence/confluence-user-macro-guide/)**

[**Writing User Macros**](https://confluence.atlassian.com/doc/writing-user-macros-4485.html)

Let us know!


Tags: atlassian-marketplace
Confluence New Editor can't add existing media
Asked by Ryan Donahue:

Anyone know how to display an image from another page using the new editor? Clicking attach file immediately takes me to OS upload UI.


Answers:
author: Sayed Bares [ServiceRocket]
body: After clicking on "Insert files and Images" (CTR + M) select "Search on other pages" and then search for the attachment:

![search.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/45091i5E4954B6983EC4C8/image-dimensions/610x248?v=v2 "search.PNG")

comments: author: Ryan Donahue
body: Hi Sayed,

That is how I normally do it in the 'old' editor, I am talking about the new editor that cloud users can try out with meeting notes or a special blueprint ([https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html).](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html).?) Thanks for your help though!


Tags: cloud

confluence-cloud