Can't added links in wiki page - Done
Asked by AChan:

Can't added links in wiki page - Done

Thank you [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)!


Answers:
author: Rilwan Ahmed
body: Hi [@AChan](/t5/user/viewprofilepage/user-id/5258592) ,

Welcome to the community !!

To insert a link on a confluence page, please do the following steps.

1. Select some text or position your cursor where you want to insert the link
2. Choose **Link** on the toolbar or use the [keyboard shortcut](https://confluence.atlassian.com/doc/keyboard-shortcuts-139456.html) **Ctrl+K**
3. Select a page, blog post or attachment, or enter an external URL (see [below](https://confluence.atlassian.com/doc/links-776656293.html#Links-LinkExamples)for how to link to particular types of content)
4. Enter or modify the link text (this is the text that will appear on the page. If this field is left blank, the page name or URL will be used as the link text.)
5. Choose **Insert**

More details in <https://confluence.atlassian.com/doc/links-776656293.html>

If you still have the issue, please provide us the full steps and screenshots

comments: author: AChan
body: Thanks [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)


author: AChan
body: Mixup


author: Rilwan Ahmed
body: Hi [@AChan](/t5/user/viewprofilepage/user-id/5258592)

I see '**27 Jun 2023"** is added as link in the 3rd screenshot you shared. On click, is it not opening the page <https://www.hkexgroup.com/Media-Centre/Insight/Insight/2023/Wilfred-Yiu/HKD-RMB-Dual-Counter-Model-and-Hong-Kong's-Growing-RMB-Ecosystem?sc_lang=en> ?

Sorry, I am not understanding the exact problem here.


author: AChan
body: Hi [@Rilwan Ahmed](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)

The screenshot looks like it's linked with the URL but actually it's nothing there, if I click in 'Edit' again, the page show there is no link. Somehow the link disappear after I 'Saved" the wiki page :(


author: Rilwan Ahmed
body: Hi [@AChan](/t5/user/viewprofilepage/user-id/5258592) ,

1. Did you try to add same link but with other words instead of '**27 Jun 2023'** ?  
2. Try to delete the line, save the page and re-add.


author: AChan
body: Hi [@Rilwan Ahmed,](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)

Just tried both but still the link 'disappear' after I 'Saved' the wiki page........


author: Rilwan Ahmed
body: Hi [@AChan](/t5/user/viewprofilepage/user-id/5258592) ,

As I don't have access to your instance, I would request you to raise ticket directly with Atlassian Support in <https://support.atlassian.com/contact/> . Provide them the [support zip](https://confluence.atlassian.com/support/create-a-support-zip-790796819.html) and also the[page storage format](https://confluence.atlassian.com/confkb/how-to-retrieve-confluence-storage-format-1014270532.html) in the ticket.   
Also some screen recordings will surely help to understand the issue better.


author: AChan
body: Thanks [@Rilwan Ahmed,](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)

But I am not an IT Administrator, so I need to ask them to to raise ticket directly with Atlassian Support?

Creating a support zip {#toc-hId--442831992}
--------------------------------------------

Troubleshooting and support tools can be found in your application's administration console. You'll need to be **logged in as an Administrator** to use it.


author: Rilwan Ahmed
body: Yes, Confluence system admins can only generate it.


author: AChan
body: Thanks [@Rilwan Ahmed,](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)

Will try to contact my firm's Confluence system admins to fix this.


Tags: unknown-hosting-type