Cannot leave workspace
Asked by foxhound87:

Hello, I have e problem leaving a workspace,

If I click "leave" from <https://bitbucket.org/account/workspaces>

it redirect me to the page but the workspace is still present.

if I go to [https://bitbucket.org/\*\*\*\*\*/workspace/repositories](https://bitbucket.org/*****/workspace/repositories)

it shows the workspace \*\*\*\*\* and not my workspace \*\*\*\*\*.

Thank you for your support.


Answers:
author: Ben
body: G'day Claudio!

I have censored out identifiable information related to your workspace on this community ticket as this is a public forum.

It appears that the workspace you have attempted to leave became "stale" in the backend and therefore did not remove your account properly from its access list. I've just performed a "refresh" using our admin tooling and can see that you are no longer a member of that workspace as you had intended.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: Jerre1990
body: Hi Ben,

I have the same problem: I'm a member of a workspace of an old colleague and the "Leave workspace" button does not seem to work (I have tried this several times on different occasions). Can you help me get rid of this stale workspace in my overview window?

Kind regards,

Jeroen


author: Ben
body: Hi [@Jerre1990](/t5/user/viewprofilepage/user-id/5233669)

Done! I've ran this operation against your workspace and it has removed an inactive workspace from your access.

Cheers!

- Ben (Bitbucket Cloud Support)


author: freecorvette
body: Hi Ben,

I'm having the same problem. I cannot leave workspace I\*\*\*\*\*\*\*\* and for some reason it's the default one, so I need to switch it every time I access the site. Please run the magic refresh thing on my account as well.

I'm using the f\*\*\*\*\*\*\*\* workspace.

Thanks!  
Radu


author: Ben
body: [@freecorvette](/t5/user/viewprofilepage/user-id/3534230) All done :D


author: El_Happy
body: Hi Ben,

I have the same problem, cannot leave workspace "bt\*\*\*\*\*me" and it's really annoying to see it by default.

Can you help me?

Thanks.

Saul


author: Ben
body: [@El_Happy](/t5/user/viewprofilepage/user-id/2511143) All taken care of! :)


author: ioson
body: Hi Ben,  
i have the same problem. Could you remove me from the stale accout/workspace "dh\*\*\*\*ou".

Thanks in advance,  
Jason


author: Ben
body: [@ioson](/t5/user/viewprofilepage/user-id/5289824) Done :)


author: getquranic
body: Hi ben, I have the same issue, can you help me with that too. the workspace is [tr\*\*\*\*\*\*\*\*\*\*en](https://bitbucket.org)


author: Ben
body: [@getquranic](/t5/user/viewprofilepage/user-id/3559820) All done buddy :)


author: Nicolas
body: Hi! I have the same problem, can you help me? I can't leave a shared workspace which I'm not the administrator.


author: Ben
body: [@Nico](/t5/user/viewprofilepage/user-id/615441) I cannot find a workspace associated with the email address that you have used to post this reply. Please log in with an email address that is associated with your workspace and reply, I can look up your email based on your logged in account (please do not share any email here as this is a public forum).


Tags: bitbucket-cloud

cloud