youngmon/atlassian-qna huggingface dataset:
Installation issue with InnoDB cluster
Asked by Edmund Cheung:

My existing confluence server using MSSQL Server (single node) without issue.

Im testing the confluence server with innoDB Cluster but installation failed.

Is it related to the innoDB cluster which is not supporting Confluence server?

![HTTP Status 500 ? Internal Server Error-4.png](/t5/image/serverpage/image-id/127038iADDF935E345B24F2/image-size/large?v=v2&px=999 "HTTP Status 500 ? Internal Server Error-4.png")![HTTP Status 500 ? Internal Server Error-5.png](/t5/image/serverpage/image-id/127037i3E5AEFF276E1335B/image-size/large?v=v2&px=999 "HTTP Status 500 ? Internal Server Error-5.png")![HTTP Status 500 ? Internal Server Error-1.png](/t5/image/serverpage/image-id/127039i6D9549239DB2FA7C/image-size/large?v=v2&px=999 "HTTP Status 500 ? Internal Server Error-1.png")![HTTP Status 500 ? Internal Server Error-2.png](/t5/image/serverpage/image-id/127040iBF617A84EAE5C2D9/image-size/large?v=v2&px=999 "HTTP Status 500 ? Internal Server Error-2.png")![HTTP Status 500 ? Internal Server Error-3.png](/t5/image/serverpage/image-id/127041i06BA7315A83CFC6B/image-size/large?v=v2&px=999 "HTTP Status 500 ? Internal Server Error-3.png")


Answers:
author: Nic Brough -Adaptavist-
body: Something went wrong with a data import.

See <https://confluence.atlassian.com/confkb/getting-generate-could-not-read-a-hi-value-java-sql-sqlexception-invalid-object-name-hibernate_unique_key-sqlexception-error-192873336.html>


Tags: confluence-server

server
Change language for indexing
Asked by Michel:

Hi ,

I need the change the languange from English to German. Would it be possible to raise a support ticket on that behalf?

Thanks in advance,

Michel


Answers:
author: G subramanyam
body: Hi [@Michel](/t5/user/viewprofilepage/user-id/1184386) welcome to the Confluence Atlassian Community.

The indexing language can be changed by Atlassian Support and here is the link to raise the request.

**<https://support.atlassian.com/contact/#/>**

If my answer addressed your query, kindly upvote and click "accept answer".


author: Michel
body: Hi ,

thanks for your response. Unfortunatelly I ca n not open a ticket, because of free version: <https://www.screencast.com/t/FsSH6uIOnvid>

is tehre any othe rway ?

Thanks in advance,

Michel

comments: author: Prince Nyeche
body: Hey [@Michel](/t5/user/viewprofilepage/user-id/1184386)

Unfortunately raising support ticket isn't available for free accounts. Likewise are you referring to the general language configuration of your instance? If not, if its for your own personal language preference, you can simply do that from your [profile personal settings](https://id.atlassian.com/manage-profile/account-preferences?ref=jira&src=personalsettings) instead.


author: Daniel Eads
body: Hi [@Michel](/t5/user/viewprofilepage/user-id/1184386) ,

I began the process of opening a support issue on your behalf, as Free instances aren't eligible for support but only Atlassian Support can change the indexing language currently. While doing so, I noticed you currently have a Premium trial in progress. You *are* eligible for support for the duration of the trial.

Nevertheless, I have created a support ticket on your behalf. Our team will communicate progress through the ticket and you'll receive emails with updates and any permission requests required to change the indexing language.

Cheers,  
Daniel \| Atlassian Community Support


author: Frank Limmer
body: Dear [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694)

same same over here, could you please raise a ticket for me? I need my indexing language in German, please. I know the last question raised on that behalf is quite a while ago, but I wouldn't find another way asking for a ticket elsewhere.  

Thank you in advance!  
Frank


author: Daniel Eads
body: Hi [@Frank Limmer](/t5/user/viewprofilepage/user-id/4568542) , welcome to the Community!

I've just created a support case on your behalf. You'll be receiving an email confirming the case creation, and a reply via email from an Atlassian Cloud Support Engineer when the case is started. The email will contain a link to view the case on the support portal if you wish to interact with it there.

Cheers,  
Daniel \| Atlassian Community Support


author: Frank Limmer
body: Wow, that went incredibly fast, thank you so much Daniel!  

Have a great day!  

Cheers,  
Frank


Tags: cloud

confluence-cloud
RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg
Asked by Pandiyan Muthuraman:

Running Atlassian confluence 7.4.1, the service is crashed with below message.

ERROR \[http-nio-8090-exec-11\] \[\[Standalone\].\[localhost\].\[/\].\[file-server\]\] log Servlet.service() for servlet \[file-server\] threw exception  
-- url: /s/-guhr2o/8401/758836457240a7983be3b3db3463da30107b780e/1.0.9/_/download/resources/com.atlassian.confluence.plugins.confluence-icons:confluence-icon-resources/assets/icons/confluence-icon-video.svg \|  
traceId: 1f5312c88f0c2307 \| userName: anonymous

<br />

ERROR \[http-nio-8090-exec-11\] \[\[Standalone\].\[localhost\].\[/\].\[noop\]\] log Servlet.service() for servlet \[noop\] in context with path \[\] threw exception  
java.lang.RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg  
at com.atlassian.plugin.webresource.impl.snapshot.Resource$1.writeTo(Resource.java:204)  
at com.atlassian.plugin.webresource.transformer.CompileTimeTransformer$1.writeTo(CompileTimeTransformer.java:59)  
at com.atlassian.plugin.webresource.impl.helpers.ResourceServingHelpers$8.writeTo(ResourceServingHelpers.java:465)  
at com.atlassian.plugin.webresource.impl.helpers.ResourceServingHelpers$9.writeTo(ResourceServingHelpers.java:477)  
at com.atlassian.plugin.webresource.impl.helpers.ResourceServingHelpers$3.writeTo(ResourceServingHelpers.java:264)  
at com.atlassian.plugin.webresource.impl.helpers.ResourceServingHelpers$2.lambda$writeTo$0(ResourceServingHelpers.java:187)  
at com.atlassian.plugin.cache.filecache.impl.PassThroughCache.cache(PassThroughCache.java:18)  
at com.atlassian.plugin.webresource.impl.helpers.ResourceServingHelpers$2.writeTo(ResourceServingHelpers.java:187)  
at com.atlassian.plugin.webresource.impl.http.Controller.lambda$sendCachedInProduction$0(Controller.java:325)


Answers:
author: Gonchik Tsymzhitov
body: duplicate of <https://community.atlassian.com/t5/Confluence-questions/Intermediate-confluence-7-4-1-crash/qaq-p/1589182>


Tags: confluence-server

server
Confluence site export and import from one server to other server
Asked by Devops alerts:

I am looking for possible and more efficient way to export confluence complete site from one ec2 instance to another ec2 instance and confluence application data is hosted in ec2 and database is on RDS and i am planning to move all my confluence servers into one application server and centralize database server for all confluence applications. yes. databases will separate for each confluence server but will be on same RDS instance.


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "more efficient"? And more efficent than what?

If you're not changing the database or upgrading confluence, you can simply copy everything and then tweak a couple of the settings files for the new location. If you are changing things then the export and import of a complete backup is the easiest, fastest and safest way to do it. If by "site" you really mean "space" (part of a Confluence site/instance), then space export and import is again the easiest, fastest and safest thing to do.

You say "move all my confluence servers into one application server and centralize database server for all confluence applications." This will not happen as you've stated it there.

You can absolutely put all the databases into the same database service, you'll just need to have three separated databases for them (if it were mysql then you'll need something like jdbc:mysql://localhost/confluence1, jdbc:mysql://localhost/confluence2, jdbc:mysql://localhost/confluence3 etc).

But you will also need three separate application servers. You can run them all on the same machine if you want, but you will need to install three Tomcats, one for each Confluence, and each containing its own Confluence application, and each with its own data directory.

Have you considered merging the three Confluences together?


author: Radek Dost?l
body: So what you really are asking about is how to move a Confluence application from one server to another while preserving all current data?

comments: author: Radek Dost?l
body: You might find this helpful for the application itself: <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

And this for the db: <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>


Tags: confluence-server

export

import

migration

server
I requested an app for evaluation. Our admin user added it, now he sees it but I don't.
Asked by rozeta:

When he logs in, he sees the app. When I do, I see no apps on the app menu, but I do see a Person page has been added that has the name of the app. It's a free trial version of the Scroll Viewport app. He installed 2 other apps from them which worked fine \& I can evaluate those.


Answers:
author: Brant Schroeder
body: Some apps require additional permissions to be setup. Please reach out to your administrator and have him confirm that he has set up permissions properly. <https://help-cloud.k15t.com/scroll-viewport/Permission-to-use-the-app.843515536.html>


Tags: cloud

confluence-cloud

scroll-viewport
Not able to search any pages
Asked by yano-sh:

I want to view the pages that my teammates have posted.

But I can't search any pages on confluence.

I can view those pages if I open it from URL ,

I can search the pages that I opened once .

I saw the setting but couldn't find any difference between mine and teammate's.

it's been happening since I started to use confluence.(2020/07)

Could someone please help me with this.....![image.png](/t5/image/serverpage/image-id/126995i4B1392A7F0132964/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fadoua
body: [@yano-sh](/t5/user/viewprofilepage/user-id/4234952)

* Are you a Server user or Cloud user?
* Are you the only one experiencing this issue?Are other people able to search successfully?
* Did you try to see if the same behaviour happens with different browsers?
* If you are a Server user did you try to run an indexing?

Please try to answer the questions so that we can get help you troubleshooting your issue.

Best,

Fadoua

comments: author: yano-sh
body: Hi Fadoua  

Thank you for your reply!

I think I am a Cloud user.  
I am the only one. others can search successfully.  
I tried with Microsoft edge but same thing happened.  

Yano


author: Fadoua
body: [@yano-sh](/t5/user/viewprofilepage/user-id/4234952)

Please try this one last thing: try to log in from someone else computer and see if you will have the same problem.

Depending on what you tell me, we will know which direction to take in our troubleshooting steps.

Best,

Fadoua


author: yano-sh
body: I tried to log in with my colleague's computer and it was the same.

(He could search on his computer when it's his account.)

Yano


author: Fadoua
body: [@yano-sh](/t5/user/viewprofilepage/user-id/4234952)

I am afraid then the issue is your profile. Your Confluence Admin needs to check your Profile.

Since you are a cloud user there is no way for you to reindex users, please click [here](https://support.atlassian.com/contact/#/) then submit a support ticket to Atlassian.

Don't forget to share with us the issue that was behind your problem.

Best,

Fadoua


author: yano-sh
body: My boss changed my account status as the \[site administrator\].

But things didn't change.

I submitted a support ticket to Atlassian as you said.

Will wait for reply and share the issue when it solved!

Thank you for your time!

Yano


author: Fadoua
body: My pleasure ??


author: yano-sh
body: Hi

I asked Atlassian support and my problem got solved!

Appearentry there was a bug the first time they added my account,  
so my account was never linked to the Confluence site.


author: Fadoua
body: Thank you very much for sharing the fix [@yano-sh](/t5/user/viewprofilepage/user-id/4234952) !
Blog column for Contributors Summary Macro?
Asked by Rodney Hughes:

Is there a way to add number of Blog posts to the columns displayed in the \<\<Contributors Summary Macro\>\>

Both Edits and Last update only picks up Page based activity, not Blog posts.

is this a new feature we need?


Answers:
author: Rodney Hughes
body: Just to clarify - I know I can select EITHER Pages or Blog Posts t be shown, but I really want an option to show Pages AND Blog posts in the one listing so I don't have to create two listings

In our Server version 7.2.1, even when I leave the selection BLANK , it is only showing Page based activity

According to Documentation <https://confluence.atlassian.com/conf72/contributors-summary-macro-982323096.html>  
Blank should show both pages and blog .. but it is only showing pages

In fact even if I set it to show Blogposts - the listing is totally empty!

I posted a Blog last November

first image is set to pages

![as pages.png](https://community.atlassian.com/t5/image/serverpage/image-id/126974iCD11695375F2906F/image-dimensions/565x76?v=v2 "as pages.png")

second is set to blog posts .. note TOTALLY blank with no Users listed at all

![as blog posts.png](https://community.atlassian.com/t5/image/serverpage/image-id/126975i047FACC33EB513B7/image-dimensions/514x204?v=v2 "as blog posts.png")

third is set blank .. exactly same as set to pages

![blank.png](https://community.atlassian.com/t5/image/serverpage/image-id/126978i0EC42D950A8F314A/image-size/large?v=v2&px=999 "blank.png")

comments: author: Rodney Hughes
body: anyone have any ideas????


author: Tony Machin
body: I would suggest this may be a bug. Alternatively, there is something about blogposts that are treated or calculated differently. I've tried to recreate your issue and I couldn't get it to work either.


author: Tony Machin
body: Further info can be found here: <https://jira.atlassian.com/browse/CONFSERVER-55448> which seems to cover your desired scenario.


Tags: confluence-server

server
List Option from Template does not display on page
Asked by tbellmr:

I created a user created template that uses the Service Rocket **table data** , **list data** and **list option** macros and save it - see below. The reason for this was to use controls to prevent typos and invalid data.

Next I choose the just created template as a new page. I was able to use the **EDIT CONTENTS** option and selected Modify from the selection drop down option then clicked SAVE. No error message so it appears to work.

Unfortunately when I look at the saved page, the selected value does not show up - just blank. When I go back into EDIT CONTENTS there is no value saved either.

What am I doing wrong or what do I need to do to make this work as expected?

-----------

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/126970iA7E3BCE9B5C4434B/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Julian Aidil _ServiceRocket_
body: Hi There!

Julian from the ServiceRocket team here.

Reviewing the Table Data structure, the issue appears to be the macro setup where it is set in the Table Header. As of now, the Scaffolding doesn't support macros in table headers which might cause the behavior. We can refer to the following KB for more details:

* <https://apps-docs.servicerocket.com/scaffolding/why-don-t-scaffolding-macros-work-if-placed-in-a-t>

Hence, try seting up the macros in the next row and check if the behavior is still happening.

Feel free to reach us through the support portal if you have further queries!

Best Regards,  
Julian.


Tags: scaffolding

servicerocket
Monthly (or weekly) project report outs - Email managers and stakeholders?
Asked by Adam Liegner:

So our group requires monthly emails out of each project. All the usual stuff like status, issues, milestones, risks, etc.

is there a way to macro or create a "send to email" 1-click to prepare an outlook draft for sending to a wider audience?

I've started making this into a template and summarizing elsewhere in Confluence using Page Properties and Page Properties Report macros, but what about then setting up a 1-click button to draft an outlook email? Is the only option to just copy/paste into an email?


Answers:
author: Move Work Forward
body: You can also share the page (if people have access to that page), it is more useful, because people can ask and provide feedback in context.

comments: author: Adam Liegner
body: the problem is there are often stakeholders that do not have access to our internal confluence page and all sorts of managers and PM's in other groups that would want to take a look. I am not an admin and can't easily add ReadOnly access.

<br />

No way to just click a "send to email" button?


Tags: email

questions-for-confluence

report

server

status
What node is a user on?
Asked by Jeff Shepherd:

How can I find out what node a user is on?

Since I have privs, I can go to Confluence Administration and the node is listed at the bottom of the page. What about for a normal user that can't get into Administration?


Answers:
author: Pramodh M
body: Hi [@Jeff Shepherd](/t5/user/viewprofilepage/user-id/4140916)

You can use the confluence.cluster.node.name system property to set the node identifier on each node so that it's easier for your users and administrators to read.

See [Configuring System Properties](https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html) for more information on how to set the system property.

For more details, please find the similar question here,

<https://community.atlassian.com/t5/Confluence-questions/How-to-set-a-name-for-node-in-confluence-clustering/qaq-p/844934>

Thanks,  
Pramodh

comments: author: Jeff Shepherd
body: I have already set that property. In fact, I have set it so it automatically sets it with the $HOSTNAME variable.

**/opt/confluence/bin/setenv.sh**

```
CATALINA_OPTS="-Dconfluence.cluster.node.name=${HOSTNAME} ${CATALINA_OPTS}"
```

However, even though this sets the node name, that name is only displayed at the bottom of pages in Confluence Administration, not in normal user spaces.


Tags: confluence-server

server
Exporting data on demand from Confluence to ProductBoard?
Asked by Nethra Viswanathan:

I am trying to enable a "Push" button on my confluence pages that, when clicked, will trigger a process that creates a new note in productboard with the necessary content.


Answers:
author: Diego
body: Hello [@Nethra Viswanathan](/t5/user/viewprofilepage/user-id/4234755) !

As I understand, you need to integrate Confluence and ProductBoard so you can create triggers in Confluence to create content in ProductBoard.

Currently, the only integration between ProductBoard and Atlassian Products that the ProductBoard offers is for Jira:
> * ++***[\[Atlassian Marketplace\] ProductBoard integration for Jira](https://marketplace.atlassian.com/apps/1219462/productboard-integration-for-jira?hosting=cloud&tab=support)***++

There are third party options that might be able to create a trigger in a manner that fits your needs. An example of that is Zappier:
> ++***[\[Zappier\] Confluence Cloud + ProductBoard](https://zapier.com/apps/confluence-cloud/integrations/productboard)***++

Let us hear from you!


Tags: cloud

confluence-cloud
Does the Atlassian Companion app work?
Asked by Simon Teppett:

I have installed the Atlassian Companion app on a Mac and I have it running in the background. When I am in Confluence and click the Edit button in a file list all that ever happens is that it prompts me to download the Companion app again ...

Any ideas?

Thanks in advance


Answers:
author: Winderson Souza
body: Hi [@Simon Teppett](/t5/user/viewprofilepage/user-id/1918916) , there is a bug opened regarding using Atlassian Companion app and Safari. ( [https://jira.atlassian.com/browse/CONFCLOUD-68950?error=login_required\&error_description=Login+required\&state=b13ecbf3-1ef7-40d9-872f-b521d6a7306b](https://jira.atlassian.com/browse/CONFCLOUD-68950?error=login_required&error_description=Login+required&state=b13ecbf3-1ef7-40d9-872f-b521d6a7306b) ), compatibly has been disabled due to some security issues, if you're using safari, I'd suggest you switch to chrome until this is fixed.


Tags: cloud

confluence-cloud
How do I create a group in Confluence?
Asked by Mark Clarabut:

When using the share function found in the top right corner of a page, the second entry field titled 'Add people' has 'user name, group or email' written in it. Which brings me to the question, how do you create a group in confluence so you can share given page to all people within the given group.


Answers:
author: Ajay _view26_
body: Hi [@Mark Clarabut](/t5/user/viewprofilepage/user-id/4165844)

To add groups, make sure you have admin rights on the site.

* Go to settings-\> User Management-\> Groups
* Create a new group and add users to the group

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/126938i64E2B5D7AB1F4510/image-size/large?v=v2&px=999 "Capture.PNG")


author: Derrick Nguyen
body: I understand that this is an older thread, but thought I'd add a message in case it is helpful to anyone who comes across this post. [Organization administrator privileges](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/#Make-a-user-a-site-admin) are required to be able to create/manage groups.

As an alternative to using groups to share Confluence pages, it is now possible to share Confluence pages with a "[team](https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/)". Teams can be created by non-admin users, please see: [Start an Atlassian team](https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team) for instructions on how to create a new team. Confluence pages can be [shared with a team](https://support.atlassian.com/confluence-cloud/docs/share-a-page-or-blog-post/) in the same way as a page is shared with a group.


author: KAGITHALA BABU ANVESH
body: Hi [@Mark Clarabut](/t5/user/viewprofilepage/user-id/4165844) ,

Welcome to Atlassian community ...!

Confluence groups can be created by confluence administrators.

Space Admins / Space users can't create a group in confluence. permissions restricted.

If you want to form a group with some specified emails. you can inform the confluence admin with specified users list. they will create and enable access on space.

Later you can share pages to groups.

Thanks.

comments: author: Mark Clarabut
body: Thank you for clarifiying this, sadly because groups can only be created by conlfuence administrators, my organization doesn't facilitate it due to other priorities. Thanks again for the information.


Tags: administration

confluence-server

group

server

share
Can confluence pull data form JIRA service management
Asked by Helen Pippard:

Hi There

This may sound like a silly question, but I am a newbee!

Can Confluence pull data from issues which are created and stored in JIRA service desk?

Kind Regards

Helen


Answers:
author: Winderson Souza
body: Hi [@Helen Pippard](/t5/user/viewprofilepage/user-id/4155682) , if your Confluence and Jira applications are linked you can pull JIRA data with Jira Macros:

1. In the editor choose **Insert** \> **Jira Issue**.
2. Follow the prompts in the macro browser to choose a project and search for an issue

Once you add it you can customize it to show what you want, please take a look at the links below for more reference on how this works and adding application links, if they're not done yet

<https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html>

<https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/>


Tags: cloud

confluence-cloud