youngmon/atlassian-qna huggingface dataset:
How to link to specific page version using URL parameter pageVersion
Asked by Elisa Blaga:

Hi  

I'm running your Confluence cloud solution, but I can't get the pageVersion linking to work. It just gives me the newest version of the document no matter what version I write:  
[https://XXXX.atlassian.net/wiki/spaces/XXXX/pages/XXXX/Release+changes?pageVersion=2](https://xxxx.atlassian.net/wiki/spaces/XXXX/pages/XXXX/Release+changes?pageVersion=2)

I even tried with your own template project but also to no avail:

<https://templates.atlassian.net/wiki/spaces/RD/overview?pageVersion=2>

Hope you can help me out on this!

Best regards

Jens


Answers:
author: Shannon S
body: Hi Jens,

What happens when you link to the page version? It might have worked in the past, as I see a bug for it here:

* [CONFCLOUD-60068](https://jira.atlassian.com/browse/CONFCLOUD-60068)

However, Confluence Cloud has changed a lot since then. Can you let us know what behavior you experience? It may be that this feature is no longer intended for Confluence Cloud.

Regards,

Shannon

comments: author: Elisa Blaga
body: Hi Shannon

It gives me the newest version of the document no matter what version I put in the URL.

Best regards

Jens


author: Shannon S
body: Jens,

Your behavior is a little bit different than the one mentioned there, but it may have changed since the bug was written.

At any rate, could you try the workaround and see if that fixes things for you?

Regards,

Shannon


author: Elisa Blaga
body: Hi Shannon

I was already able to get a link to an old version by browsing the old versions of the page, selecting one and copying the URL with the format:

<https://XXXX.atlassian.net/wiki/pages/viewpage.action?pageId=XXXX>

However, I wanted an URL to an older version of document from which you could actually read the page version directly - simply because I find it smarter and more convenient. Doing the workaround described in the bug report is neither smart nor convenient.

Regards

Jens


author: Shannon S
body: Thank you, Jens.

I was able to get a test Cloud instance set up and I'm able to confirm this behavior. It seems that due to the fact that we changed the URL formatting this no longer works the same.

I was able to find a feature request below for it:

* [CONFCLOUD-57408](https://jira.atlassian.com/browse/CONFCLOUD-57408)

I've recorded my findings there in an Atlassian-facing comment. Please feel free to comment there as well with your experience and vote on it to help show your support for recovering the feature.

Regards,

Shannon


author: Elisa Blaga
body: Thanks for your help, Shannon. I really hope this broken feature will be fixed soon :)


Tags: cloud

confluence-cloud

version
No user management possible anymore
Asked by Administrator SwitchCloud:

Hi guys,

we have a confluence 6.0.6 server. Recently we can't manage users or groups anymore.

I have to tell you we use one login to authenticate.

Has anyone any idea where to start


Answers:
author: Shannon S
body: Hi there,

Can you please elaborate on what you mean when you say you cannot manage users and groups anymore? What exactly is occurring? Was OneLogin connected before when it was working?

Regards,

Shannon

comments: author: Administrator SwitchCloud
body: Hi, and thanx for asking.

Every thing we do to manage users, we get the following message. We see some messages in the logs, but nothing related as far as we can see. Can you let us know the next steps?

The following error(s) occurred:

* Failed to modify group memberships. Check your server logs for more information.


author: Nic Brough -Adaptavist-
body: The server logs will contain warnings/errors that tell you why they can't modify the group membership. It's likely to be that the user you are connecting to the directory with has been altered so it only has read access to the directory, but you might also find incorrect credentials, or it can't reach the directory.


author: Shannon S
body: Thank you for sharing that with us. When that message shows up then it does mean that it's written something to the server logs.

You can try tailing the logs and then trigger the error again and see what shows up at the exact time you trigger it.

If you're still not able to find anything related, let me know, and I can create a support ticket for you so we can have a look at your Support Zip.

Regards,

Shannon


author: Administrator SwitchCloud
body: Hi Logs show the following

2018-06-13 13:52:31,937 INFO \[http-nio-443-exec-23\] \[crowd.directory.ldap.SpringLdapTemplateWrapper\] call Timed call for search using searchexecutor com.atlassian.crowd.directory.ldap.SpringLdapTemplateWrapper$10@53c1c4d took 10016ms  
2018-06-13 13:52:31,939 WARN \[http-nio-443-exec-23\] \[confluence.user.actions.EditUserGroupsAction\] execute Failed to modify group memberships  
-- referer: <https://atlas.switchcloud.be/admin/users/editusergroups-start.action?username=philippevanbeeumen@switch.be> \| url: /admin/users/editusergroups.action \| traceId: 270e7cfe9c846bed \| userName: peterloobuyck@switch.be \| action: editusergroups


author: Nic Brough -Adaptavist-
body: The implication there (with the took 10016ms) is that the LDAP directory is not responding. Either it's offline or blocked by the network.


Tags: confluence-server
Confluence Recently Worked On Page Doesn't Work
Asked by Paul:

We have upgraded Confluence Server to version 6.9.1 instance that is sat behind an apache reverse proxy and noticed that the recently worked on page doesn't work, it displays the dashboard instead. The log files do not contain any errors / warnings.

Running a dev instance accessed directly and the recently worked on page does display correctly.

Wondering if this is something to do with having a different base url configured and running behind a reverse proxy.

Has anybody else seen this problem or can offer any possible explanation?

thanks

Paul.


Answers:
author: Paul
body: The problem was customisations we had made to our Confluence instance. When we reset the layouts to default values the Recently Worked on Page appears correctly

comments: author: Rochelle L Lloyd
body: What kind of customizations? Can you provide some examples?


author: Jonathan Smith
body: I literally just enabled content in the announcement banner macro. Currently the 'Recently worked on' page says "Something's gone wrong. Try again later.".

After my webex, I'll disable the announcement banner and see if that was the culprit.


author: Nibu Thomas
body: We are using the Refined theme and have customized it. Facing the same issue. When we click the Recently worked on link, it takes us to our home page!


author: Norman Walter
body: Hey [@Paul](/t5/user/viewprofilepage/user-id/727556)

I'd be quite interested as well which kind of customizations you've made and where. We have the same behavior but I can't think of any customization that might cause the issue.  
But as there are so many places one can apply them I'd be thankful for a hint.

Best,  
Norman
How to configure a daily backup?
Asked by Karsten:

I do not want to click every day on the "create backup for cloud" button.

Could you please give me a hint?

Thanks in advance

Karsten


Answers:
author: Shannon S
body: Hi Karsten,

It's not yet part of Jira, but we have a feature request for this:

* [CLOUD-6498](https://jira.atlassian.com/browse/CLOUD-6498)

There's a workaround listed below, if you're interested in setting up some scripts for this:

* [How to Automate Backups for JIRA Cloud applications](https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html)

Regards,

Shannon

comments: author: Nic Brough -Adaptavist-
body: One minor addition - the backups on Cloud have to be further apart than "daily" - last time I looked, it was 48 hours - you could only run a backup every other day.


author: Shannon S
body: Thanks, Nic!

The article mentions this but I neglected to point it out. :)

Shannon


author: Alexey Matveev
body: Hello,

Kindly have a look at the following KB:

<https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html>


Tags: confluence-cloud

backup

jira-administration

jira-cloud
WEB crash very often
Asked by Richard Baar:

Hi,

we have confluence 6.9.1 and our web is crashing very often. Can somebody help with crashes?

Thank you very much.


Answers:
author: Richard Baar
body: OS is the latest updated Centos 6.9 x64.

No OOM, lot of memory, lot of CPUs, very low machine load, no antivirus, no firewall.

mysql 5.7.18, connector: mysql-connector-java-5.1.46-bin.jar

I tried to clean up all logs and turn on debug before crash:

Crash/hangup was (reported by zabbix monitoring):

15.6.2018 5:58-5:59

14.6.2018 22:06-22:07

14.6.2018 18:52-18:53

14.6.2018 16:10-16:11

(it looks like tomcat sessions hangs and times out...)

Here are debug informations:

<http://repo.daktela.com/repos/Confluence_support_2018-06-15-07-47-57.zip>

comments: author: Nic Brough -Adaptavist-
body: Can't open it. What are the errors thrown as the crash happens?


author: Alexey Matveev
body: Hello,

You should provide errors from the log file. You can find more info here:

<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>


Tags: confluence-server

server
Linking Service Desk Cloud to Confluence Server
Asked by myzticman:

We've recently migrated from Confluence Cloud to Server (in order to host under our own domain).

I'm now trying to link Service Desk (still hosted on Cloud) to our Confluence Server so that the related articles link through to our new (server) confluence rather than old (cloud) confluence.

I have the link between Jira Cloud and Confluence Server setup (under the Application Links screen I now have two confluences showing), however only the "System Confluence" appears under the "Knowledge base" settings within Jira Service Desk.

Is there some way to get my new Confluence Server to appear here?


Answers:
author: Damien Tan
body: Hello Vincent,

I've received your support ticket and gave you an update regarding the issue with this setup but I think it'd be good to also post an update here hopefully this will help anyone that came across this post in the future.

It is due to [This recent announcement](https://confluence.atlassian.com/servicedeskcloud/blog/2017/12/knowledge-bases-must-be-on-the-same-domain-as-your-service-desk?_ga=2.226284314.1214403771.1532904986-2010351980.1493681016) from Jira Service Desk Cloud that the KB linking now has to be on the **same domain** thus it will not be able to work with Confluence *Server* + Jira Service Desk *Cloud*due to the difference in the domain URL


author: Shannon S
body: Hi Vincent,

Are the existing application links from before you did the migration? I would remove them and then start over again by linking Confluence from the Jira Service Desk instance.

Have a look at [Link to server apps from Cloud](https://confluence.atlassian.com/cloud/link-to-server-apps-from-cloud-744721656.html).

Regards,

Shannon

comments: author: myzticman
body: Hi Shannon.

I've followed that guide, however it doesn't explain how to resolve my issue.

The "Server" based Confluence doesn't show up as an option within Jira Service Desk, yet the Confluence Server is shown under the "Application Links".

I've added images here:

![Greenshot 2018-06-18 07.40.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/24764i01AB35E2ED7EFD54/image-size/large?v=v2&px=999 "Greenshot 2018-06-18 07.40.43.png")

![Greenshot 2018-06-18 07.39.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/24765iD9384B5CD163BC90/image-size/large?v=v2&px=999 "Greenshot 2018-06-18 07.39.16.png")


Tags: confluence-server

jira-cloud

jira-service-desk

jira-service-desk-server

server
velocity report in confluence
Asked by Jeff Checkner:

How do i publish a Velocity report to a confluence page?


Answers:
author: Alexey Matveev
body: Hello,

Kindly have a look at the following thread:

<https://community.atlassian.com/t5/Confluence-questions/How-to-incorporate-JIRA-velocity-chart-in-a-confluence-page/qaq-p/308266>


Tags: atlassian-support
Roadmap Planner editing issues - how do I make it bigger? change size of text?
Asked by Marcus Weber:

Hoping someone has some insight on how to change the size of the Roadmap Planner Macro. I want it to expand the length of the whole screen on its own horizontal section in confluence but it is fixed to half way through.

Also, is it possible to change the size of the text in the boxes you add to the chart?

Appreciate any help.


Answers:
author: Bhakti Paranjpe
body: Hello Marcus,

Currently, it seems that the only ways to extend the length are as follows:

* add more months in the roadmap
* change to display weeks instead of months

Both methods have their drawbacks such as displaying months that are not required or have a weekly view that might not be always desired.

See [CONFSERVER-36103](https://jira.atlassian.com/browse/CONFSERVER-36103), which has a 'Gathering Interest' status. Vote for the issue and sit tight until it is taken up and resolved.

Cheers,   
Bhakti
Multiple Styles in Headers
Asked by Zack_Fair:

My space header will have two parts, a company name and a company slogan. How can I assign different CSS styles to text inside the header? (Look and Feel \> Sidebar, header and footer \> Header)

I was unsuccessful with the following:

```
{column:id=name-text}My Company {column:id=slogan-text} Our Slogan
```


Answers:
author: Zak Laughton
body: Hi Zack!

You can apply styles to the header by using Confluence Wiki Markup. Try using the {color} tag like this:

```
{color:blue}My Company{color} {color:grey}"We're the best!"{color}
```

(For more styling tips, see [Confluence Wiki Markup](https://confluence.atlassian.com/conf69/confluence-wiki-markup-950284806.html))

comments: author: Zack_Fair
body: I was hoping for a way to reference a CSS class, so I can control multiple attributes of font styling.


author: Zack_Fair
body: I ended up creating a new page, making my header with multiple CSS styles. Then I put the header into an excerpt.  
Then in the header text field I put this:  
{excerpt-include: myHeaderPage\|nopanel=true}


Tags: atl-adm

confluence-server

server
Confluence not start up
Asked by alvarochavezc:

Our confluence server run docker container on a Centos server

We got a disk space problem.

We restart the server and made space on disk.

The confluence docker start up but the confluence application got a database connection problem.

We want to install confluence and use the data from the other file but need the confluence installer for version 6.3.


Answers:
author: AnnWorley
body: Hi Alvaro,

I understand you had to restart after running out of disk space and Confluence was not able to connect to the database. Please check the database connection URL in the \<[Confluence_Home](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html)\>/confluence.cfg.xml file to see if it points at the database as it should.

If you must migrate from your old instance, please follow: [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html).

You may download 6.3.x installers at [Confluence Server Download Archives](https://www.atlassian.com/software/confluence/download-archives)

Note: Confluence 6.3.0 was not made available publicly - see: [Confluence 6.3 Release Notes](https://confluence.atlassian.com/doc/confluence-6-3-release-notes-909642701.html):
> (Confluence 6.3.0 was an internal release)

Thanks,

Ann


Tags: confluence-server

server
Is it possible to intent a single-level bulleted list?
Asked by ChrisN:

Sometimes text is indented.

It would be helpful if lists also lined-up with the indented text.


Answers:
author: Paz
body: You should be able to move your cursor to the bulleted list, then use this button to indent it:

![tip.png](https://community.atlassian.com/t5/image/serverpage/image-id/24494i8F0AE5988A86B6D2/image-size/large?v=v2&px=999 "tip.png")

You can do the indentation for the for the paragraph before a bulleted list and the text looks more aligned (at least I think that's what you were after). Hope this helps!


Tags: cloud

confluence-cloud
Empty table in confluence post
Asked by Jeremy Fisher:

I was just helping a colleague, who was having trouble with tables. Despite that the cells were filled in in edit-mode, they were blank in display-mode. See the screenshot.![screenshot.png](/t5/image/serverpage/image-id/24481iFD54E230FB6B743A/image-size/large?v=v2&px=999 "screenshot.png")

Where can I report this as a bug?


Answers:
author: Jeremy Fisher
body: I'll look into it. Thank you!


author: Alana Fernando
body: Hi [@Jeremy Fisher](/t5/user/viewprofilepage/user-id/1503839),

This could be due to a plugin you are using. try to find whether this is a plugin related or not. to do that,

1. contact your admin
2. enable [plugin safe mode](https://confluence.atlassian.com/upm/disabling-and-enabling-add-ons-273875716.html#Disablingandenablingadd-ons-Disablingorenablingalladd-ons(usingSafeMode))
3. try to recreate the issue

If the issue is re-creating, surely contact [Atlassian support](https://support.atlassian.com/?_ga=2.4397235.1839200331.1528689036-1778033110.1521789254) as [@Victor Mutambuki](/t5/user/viewprofilepage/user-id/912991) mentioned.

If not; enable plugins one by one and try to recreate the issue. so that you can directly contact relevant plugin vendor and save your time ?.

hope this helps!


author: Victor Mutambuki
body: Jeremy,

If you believe it's a bug, submit your ticket here

[support system](http://support.atlassian.com/?_ga=2.65916910.1102829911.1528721711-2036332451.1475171229)

Victor
How do I use 2 excerpt macros in the same page
Asked by brent hurley:

I created 2 excerpts in a page (Excerpt_1 and Excerpt_2) - let's say Page_A

Then tried to show Excerpt_1 on page_1 and the other Excerpt_2 in Page_2.

But it just displays the first excerpt both times, Excerpt_1.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Brent,

You have to use [Multi Excerpt](https://marketplace.atlassian.com/apps/169/multi-excerpt?hosting=cloud&tab=overview) add-on for this purpose.

comments: author: brent hurley
body: Thanks
Sort page search results by amount of likes?
Asked by Caroline Clancy:

I am using the search results macro to search my space's pages. Is there any way to sort these results by likes? (so most-liked pages show up higher in the results)

Otherwise, is there a way to automatically label the top 3 most liked pages?

Any advice is greatly appreciated!!


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Caroline Clancy](/t5/user/viewprofilepage/user-id/1504183)

There is no way to sort the search results macro unfortunately. There is also no way to automatically label the top three most liked pages.

Confluence does have the popular content tab on the homepage for cloud instances that takes into account likes, but that isn't sortable by search terms either.

My suggestion would be labeling all the pages you want to see in your search results (here is a way to bulk label pages: <https://community.atlassian.com/t5/Confluence-questions/Add-a-label-to-multiple-pages-how/qaq-p/112644> ). Next you use the content report table to list the pages according to your label, and check "show likes count" to see which pages have the most likes.

This is a serious workaround and will require some time, but I hope it helps!


Tags: macro

search
Confluence create a lot of session to the Oracle DB
Asked by Mats Erks?n:

Hi,

We use Oracle 12 C R2 for DB to Confluence 6.7 server and have about 500 users.

The problem we have is that Confluence create about 100.000 session per day to the databas. It set a heavy load to the DB and the listener. We don't see any errors in the log for Confluence but the DB guys says that it is about 5000 session that is rejected per day.

The problem is also tha we sets a heavy load to Oracle and the listener so that other production system get error like ORA-12520

We tried with some help from Atlassian to change the the parameters for the connection pool but it doesn't seems to help.

Is there anyone using Oracle as databas and had have the same problem?

Regards

Mats


Answers:
author: Mats Erks?n
body: Hi,

It seems to been better by setting this jdbc-parameters:

From  
\<property name="hibernate.c3p0.min_size"\>20\</property\>  
\<property name="hibernate.c3p0.timeout"\>30\</property\>  
To  
\<property name="hibernate.c3p0.min_size"\>60\</property\>  
\<property name="hibernate.c3p0.timeout"\>0\</property\>

Regards

Mats


Tags: confluence-server

database

oracle

server
Move a page
Asked by Meena Corbin:

I would like to move a page that has already been created to a lower hierarchy. Per the documentation, I should use the "move" function. However, I am not seeing the "move" function or the hierarchy symbol on the page I wish to move


Answers:
author: Kay Brown
body: Hi Meena,

Are you using Confluence server or cloud? Do you have the proper permissions?

To move a page, you need the following permissions:

* 'Add' permission on the page you are moving, and
* 'View' permission on the page's parent page. So if you are moving the page to a different parent, you need 'View' permission on the new parent.

To move a page into a different space, you also need:

* 'Delete' permission on the space you are moving from, and
* 'Add' permission on the space you are moving to.

Regards,

Kay
Content by Label Macro disappears when publish
Asked by Mary Beth Little:

Hi,

When I create a content by label macro, set it up, preview it on the draft everything looks ok. When I publish it, it doesn't display on the page and then when I go to edit it again, it isn't even there. I was wondering if someone else has this issue.

How do I get around this?? It isn't on every page, just random ones and they are all set up the same way.


Answers:
author: thais
body: Hi, Mary,

As we'll need further information to troubleshoot, such as the page URL of where the issue is happening, I opened a ticket with us at Support that should reach you soon.

Best regards,  
Thais


Tags: cloud

confluence-cloud
IconUriServlet of the Atlassian OAuth Plugin upgrade Atlassian products
Asked by Charan Singh:

Hi all,

What version of Atlassian products like - JIRA, Stash and Confluence has the Atlassian oAuth Plugin above 1.9.12 but below 2.0.0.

I am trying to address a security vulnerability that basically requires our products to be upgraded.

Here is my current software

Stash - 3.7.2 - oAuth Plugin - 1.9.10

Confluence - 5.7.2 - oAuth Plugin - 1.9.10

I am planning to upgrade Atlassian oAuth plugin to 1.9.12 and above. So can you help what versions of Stash and Confluence I need to upgrade to?

Appreciate your help.


Answers:
author: AnnWorley
body: Hi Charan,

My Confluence test instance has several plugins that include OAuth in their titles. Do you know which one I can check the version of in order to answer your question for Confluence?

![Screen Shot 2018-06-19 at 3.13.22 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/24930i5D565C8B4A23DB9B/image-dimensions/436x317?v=v2 "Screen Shot 2018-06-19 at 3.13.22 PM.png")

After we settle the question regarding Confluence, I will be happy to follow up with the developer tools support team to answer regarding Stash.

Thanks,

Ann

comments: author: Maty Grosz
body: Hi,

Also handing this need. To what Confluence version do I need to upgrade in order to have OAuth plugin above 1.9.12 but below 2.0.0? All plugins that are mentioned in the screen shot are coming from the same OAuth plugin.


Tags: bitbucket-server

confluence-server

server