youngmon/atlassian-qna huggingface dataset:
Jira Align - Uploading or bulk creating dependencies records
Asked by Jen Zagofsky:

We want to make it easier for our teams to indicate if a dependency is needed on a shared services teams (legal, compliance, marketing, etc) during planning by creating open dependencies for each deliverable and just asking teams to confirm/estimate the need. It's a lot of clicking otherwise!  

I can't find a way to do this (I see uploads for other record types from a sheet or API). Any suggestions? or ideas?


Answers:
author: Edvaldo Lima
body: Hi [@Jen Zagofsky](/t5/user/viewprofilepage/user-id/5263038)

As far as I know, there's no easy way to bulk-create dependencies in Jira Align.

One way I could think of this is by using is to have a script/automation to call JA APIs to create the dependencies, however, this would require scripting skills.

comments: author: Jen Zagofsky
body: Thanks. The API doesn't look like it supports dependencies either, but also thought of asking our QA team about a click-automation (RPA type solution).  

LMK if I'm wrong about the API and it does support dependency creation.


author: Edvaldo Lima
body: [@Jen Zagofsky](/t5/user/viewprofilepage/user-id/5263038)  

You're correct, it seems the Dependency endpoints are still not available to the JA customers at this moment, and unfortunately, I'm not aware if this is in the Product team's short-term backlog.
database schema pdf file or excel file
Asked by Raj:

Hi, Thanks for your time, where do i see the JIRA Align enterprise insights database schema tables list and the link between each table - the ER diagram for the JIRA Align EI database

Could some one please attach it -


Answers:
author: Tom O'Connor
body: Check out this article with a link to a video about the schema.

<https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-Enterprise-Insights-Best-Practices-and-FAQ-Table-of/ba-p/2365350>

Our [Jira Align Knowledge Base](https://help.jiraalign.com/hc/en-us/categories/360003140214-Enterprise-Insights) has a page with our data schema document. You will need to create a login for the Jira Align Knowledge Base to access the schema document.


author: Raj
body: Thank you Tom. I found the excel file


Tags: cloud
Rank/Order on Feature Maps Doesn't Save
Asked by Stephanie Davis:

Given the flexibility of being able to create columns and rows, we are using [**Feature Maps**](https://help.jiraalign.com/hc/en-us/articles/115000739314-Feature-maps) for what we refer to as our 'Committed Roadmap' for the quarter. Turns out that any ordering you do within a cell, undoes after refreshing the page. Looking at the help page it appears this is by design :(   

*Notes: The rank or order of Features within the cells will not persist after a page refresh*

So, two questions ...

1. Why? What's the explanation for why it doesn't hold the new order? What's the point in allowing re-ordering to happen at all?
2. What is the default sort order as we can't seem to see a pattern?


Answers:
author: Allan Maxwell
body: [@Stephanie Davis](/t5/user/viewprofilepage/user-id/5152002) The ordering appears to be by the Jira Align ID. I believe the the drag-n-drop functionality exists to allow you to move the Feature to other row and/or columns.

If you submit and enhancement request, let the community know and perhaps others will vote it up!

comments: author: Stephanie Davis
body: Thanks. I created ...

### [iZone 2545 - Save Rank/Order on Feature Maps](https://internal.jiraalign.com/ideaZone/ideas?ideaID=2545) {#toc-hId-2055871123}


author: Allan Maxwell
body: I voted for it!
how to change the help center url
Asked by Alex Lee:

How to change the help center url?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/267078iBC0F6B84BE48D9C7/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Edvaldo Lima
body: Hi [@Alex Lee](/t5/user/viewprofilepage/user-id/5220700)

By the screenshot, I believe you are referring to Jira help center URL.

I'm afraid currently this is not a current feature of the product according to this community [article.](https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-change-URL-for-customers-on-jira-service-desk/qaq-p/941848)

However, I'd like to share the following feature request and recommend you upvote it.

* [JSDCLOUD-1627 - Create ability to customize the Customer Portal URL in JIRA Service Management](https://jira.atlassian.com/browse/JSDCLOUD-1627)

<br />

I hope it helps!

comments: author: Alex Lee
body: Once you setup the help center url when you create your service management account, you cannot change it, am I right? Even though you are subscription account?
how to create PI in JIra
Asked by kbr kbr:

we are planning Safe agile transition and need help on how to start and required templates in jira

Please helpor share your number to connect and discuss on same


Answers:
author: Ahmet Kilic
body: Hi kbr,

thanks for your question.

From your description, I got that you have started an agile transformation and you're using SAFe as a framework and Jira as a supported tool, correct?

We, Enterprise Agility Team at catworkx recommends to do a workshop to determine your needs. So that we can offer you the best suitable solution.

Depending on your agile maturity you will be informed about Jira Align, Agile Hive, Big Picture or Advanced Roadmap in our agile at scale solutions.

We will offer more than templates, trust me :)

Don't hesitate to reach out to [agile@catworkx.com. One of our SAFe Practice Consultant (SPC) would be happy with.](http://mailto:agile@catworkx.com/)

Best,

Ahmet

Enterprise Agility Consultant
Possible to disable feature state sync and rely on Jira?
Asked by Nigel Jewell:

Hi,

We currently have feature states syncing bidirectionally between Jira Software and Jira Align. In the most part it works fine, apart from the cases in which someone edits the state in Jira Align and the Jira Software workflow is expecting something more controlled, such as state going A-\>B-\>C when Jira Align tries to go A-\>C.

I could edit the workflow in Jira Software in order to make it play nicer with Jira Align, but I was wondering if it's possible to disable the state updates completely in Jira Align? It seems that the setting "Allow feature state sync from Jira Align to Jira" leaves the control functional, and that's not quite what is required.

Alternative suggestions welcome of course!

Thanks.


Answers:
author: Allan Maxwell
body: Yes, it is possible to configure the connector such that Feature States will only sync from Jira to Jira Align and not bidirectionally.![Screenshot 2023-07-03 at 9.39.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/266379i1695424579EE6CD0/image-size/large?v=v2&px=999 "Screenshot 2023-07-03 at 9.39.59 AM.png")

comments: author: Nigel Jewell
body: Yes, I'm aware of that option but it doesn't quite do what I need. It still allows state to be updated in Jira Align which means that the two may never be in sync.


author: Allan Maxwell
body: The [Team Role matrix](https://help.jiraalign.com/hc/en-us/article_attachments/10145718892052/Agile_Team_Roles_Comparison.pdf) indicates that you can control who updates the state of Stories, but I do not see anyway to control who can update the state of Features.


author: Ahmet Kilic
body: Hi Nigel,

I undestand from your description that you want to disable "status" change from Jira Align to Jira, is it correct? If yes:

Solution proposal 1 would be the same as Allan:

- Open up Jira Settings

- Find "Allow feature state sync" --\> Select "Jira Align to Jira"

Solution proposal 2 could be not mapping the statuses. (Not tried but it should work) This is only the direction from JA to Jira.

- Open up Jira Settings

- Find Manage Projects

- Don't map the Status mapping or Map partially as you desired.

I hope, it helps!

Warm regards,

Ahmet Kilic

Enterprise Agility Consultant at catworkx

comments: author: Nigel Jewell
body: Thanks for your reply.

The first option still allows for the state to be updated in Align, and therefore the two get out of sync.

The second option is an interesting idea, but then I still think it will suffer from the same issue.


author: Ahmet Kilic
body: Nigel, you should have to have a sandbox to try this at least. This can stop the syncing from JA to Jira Software, as you desired. So that no tricky is needed in workflow in Jira Software.

I caution you syncing from Jira Software to JA must go on, otherwise, the solution and portfolio layer will not be worked appropriately.

Looking forward to hearing your feedback.

Best,

Ahmet
Exclude grayed out issues in a custom Advanced Roadmaps view filter
Asked by Scott Theus:

I am setting up several different views in an Advanced Roadmaps plan to show issues from two out of the 5 projects. Here are the details:

* The hierarchy is Theme, Initiative, Epic, Story, Subtask.
* There are 5 projects in the plan.
  * Project 1 has all of the Themes
  * Projects 2-5 have Initiatives and below. The Themes are "parents" of the Initiatives and the Initiatives are "parents" of the Epics, using the Parent Link field.
  * The product owners need to see one project at a time, rolling up to the overall Themes in Project 1
* The Basic View shows everything correctly rolling up from Subtask to Theme for all 5 projects.

When I set up a project level view I want to see the Themes from Project 1 and the issues from Project 2 only, so in the Filters dropdown I select the two projects I want to see. This results in the issues from Project 1 and 2 showing correctly, but it also shows grayed out issues from Projects 3, 4, and 5.

Since the issues from Projects 3, 4, ad 5 are greyed out I would expect them to be inactive for this particular view, but I can instead interact with them and change them in the plan. For instance issue Project 2-1234 and Project 3-5678 behave exactly the same, even though issue Project 3-5678 is grayed out and excluded from the view's filter.

Is there a way to either prevent the issues from the excluded projects in the view from showing in the plan or to prevent the greyed out issues from being written to in the plan?


Answers:
author: Bryce Lord
body: Hi [@Scott Theus](/t5/user/viewprofilepage/user-id/1179712) !

You should be able to hide the greyed-out issues in the timeline view by unchecking the "Show full hierarchy" checkbox from the filter selection screen with your project filter applied.

![Screenshot 2023-08-08 at 4.07.01 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/273992i241041B664A65FFF/image-size/large?v=v2&px=999 "Screenshot 2023-08-08 at 4.07.01 PM.png")

Hope this helps!

comments: author: Dustin MacBrayne
body: You deserve more credit for this answer lol. I like to think I know a thing or two about a thing or two with Jira, but this SIMPLE as heck thing, I learned today lol. Never bothered to mess with that, as I always thought it related to the IssueType hierarchy that you can change from the standard Plan View. Anyway, kudos.


author: Monique vdB
body: [@Dustin MacBrayne](/t5/user/viewprofilepage/user-id/4026536) you can always give [@Bryce Lord](/t5/user/viewprofilepage/user-id/4398564) some kudos[right here on his profile!](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4398564?show=kudos#details) Sounds like he deserves them ?


author: Dustin MacBrayne
body: *Done!*


author: John Funk
body: For sure click on the Accept answer button for him. ?


author: Bryce Lord
body: Thank you all! I appreciate that :)


Tags: advanced-roadmaps

cloud
we would like to grant access for certain people in Roadmaps to edit and view.
Asked by k venkat prasad:

we have to grant permission for certain people in Roadmaps how can we do that.


Answers:
author: Himanshi
body: Hello [@k venkat prasad](/t5/user/viewprofilepage/user-id/5265208) ,

Welcome to community !

With roadmap are you referring Advanced roadmap or normal roadmap.

if it is advanced roadmap here are the documents that can help you with your requirements:

<https://support.atlassian.com/jira-software-cloud/docs/set-permissions-in-advanced-roadmaps/>

<https://support.atlassian.com/jira-software-cloud/docs/limit-who-can-edit-and-view-your-plan-in-advanced-roadmaps/>

Please try and exploring them out.

Have a nice day!

comments: author: k venkat prasad
body: Thank you [@Himanshi](/t5/user/viewprofilepage/user-id/5188557)


Tags: advanced-roadmaps
How to see Team Capacity and Velocity in Jira Plan
Asked by Rishi Sohaney:

How to see Team Capacity and Velocity in Jira Plan


Answers:
author: Himanshi
body: Hello [@Rishi Sohaney](/t5/user/viewprofilepage/user-id/575224) ,

Welcome to community!

I hope you are already an Advanced Roadmap user to check the team capacity and have View permission on the respective plan.

Here are the steps that can help you through the steps to manage Team capacity :

<https://support.atlassian.com/jira-software-cloud/docs/enable-capacity-planning-in-advanced-roadmaps/>

On Velocity , please confirm whether you are referring to the Velocity report , if yes here are some information on the same:

<https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-team-managed-velocity-report/>

Hope it would help.


Tags: advanced-roadmaps
Issues decolored in Jira RoadMaps
Asked by Javier Lahoz:

Could you, explain, please why from the issue RETO_Milan till the end the issues are decolored?  

![Captura.PNG](/t5/image/serverpage/image-id/267270iA34CD2AB38080A4D/image-size/large?v=v2&px=999 "Captura.PNG")


Answers:
author: Joseph Chung Yin
body: [@Javier Lahoz](/t5/user/viewprofilepage/user-id/4434380) -

You have "filter" applied in the current plan, thus issues that don't fit the filtered criteria will be "gray out" essentially. If you remove the filter setup, then those issues will be re-enabled.

![2023-07-06_18-04-05.png](https://community.atlassian.com/t5/image/serverpage/image-id/267305i1B27DC977829036A/image-size/large?v=v2&px=999 "2023-07-06_18-04-05.png")

Best, Joseph

comments: author: Javier Lahoz
body: thanks!


author: Laurie Sciutti
body: Hi [@Javier Lahoz](/t5/user/viewprofilepage/user-id/4434380) \~ I believe this is due to a filter applied in the Plan.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/267281iB6B2A96F30A2C9F9/image-size/large?v=v2&px=999 "image.png")


Tags: advanced-roadmaps

jira-software-cloud
Exporting Roadmap
Asked by Ashley Roberts:

We are wondering if there is another way to export a roadmap out of Jira other than to a CSV file?


Answers:
author: Dave Mathijs
body: Hi [@Ashley Roberts](/t5/user/viewprofilepage/user-id/5048444) Unfortunately, .csv is the only export format.


author: Sanjen Bariki
body: Hi [@Ashley Roberts](/t5/user/viewprofilepage/user-id/5048444) ,

Welcome to Atlassian Community!

Sorry to say, This feature is not out of box in the Jira.

You have to do it manually.

Thanks \& Regards,

Sanjen Bariki


Tags: advanced-roadmaps

server
How do I remove an Epic child issue from 1 of 2 parent initiatives to which is has been associated
Asked by James (Jim) Halpenny:

How do I remove an Epic child issue from 1 of 2 parent initiatives to which is has been associated  
I have an Epic that shows incorrectly (at least in this instance) as a child issue of 2 different Initiatives at the same time.  
I want to delete association of the Epic child issue from one of its parent initiatives.  
I cannot find a way to do that either on the parent Init OR from the child Epic.  
When I google, I've seen some potential-ish answers pointing toward Advanced roadmap. I don't think i have access to that. We are using Big Picture.  
This dual association is messing up the Big Picture view. It shows the child Epic under only the 1 or 2 parent Initis--\& it's the wrong one. :(  
Appreciate any answer or direction elsewhere.  
Thanks!  
Jim


Answers:
author: Chris K
body: Hi [@James (Jim) Halpenny](/t5/user/viewprofilepage/user-id/5261070),

From the scenario you described, I have a clue what may be the problem here.

Are you able to view the field(s) which link from the epic to the initiatives? It may be possible that there are different fields used in your instance. The default field should be the field "Parent Link". There it should only be possible to select one parent issue. That's why it is strange that you get two parents for one child issue...

But there is also the field "linked issues", where you can choose between different links between issues, like "relates to", "child of", "parent of". Maybe this field is also used in your instance.

For the right display of the Parent-Child hierarchy, you should check the configuration of Big Picture. You can configure the field, which you want to use for the hierarchy in Big Picture via Tasks -\> Task structure, as shown in this community question: <https://community.atlassian.com/t5/Jira-Software-questions/BigPicture-How-to-Set-Display-Order-by-Hierarchy/qaq-p/1375815>

My guess is, that there are more than two fields configured and used in your instance. If you don't have access to this configuration, you can ask your admin to check it.

As I mentioned above, I am not a 100 percent sure, if this is the solution for your problem, but it may be a first direction for troubleshooting :) Maybe someone from the community can add some more hints and insights ;)

Greetings Chris

comments: author: Chris K
body: Welcome to the Atlassian Community btw ?


Tags: advanced-roadmaps

cloud
Is it possible to deactivate the warnings shown in a Jira roadmap?
Asked by Annabell:

Hello community,

I am wondering if it's possible to deactivate the warnings. I dissabled them in the warning center, however the yellow triangles are still shown.

Thanks for your help.


Answers:
author: Bryce Lord
body: Hi [@Annabell](/t5/user/viewprofilepage/user-id/5259534) ,

Hmm that's interesting, unchecking the "Show warnings" box should hide all of the warnings on the plan, and disabling individual warnings should hide those from your plan.

![Screenshot 2023-07-06 at 8.33.33 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267143iC82BCD9B695B2AFD/image-size/large?v=v2&px=999 "Screenshot 2023-07-06 at 8.33.33 AM.png")

Do you have any more information or screenshots of the warnings that appear after you've disabled them?

comments: author: Annabell
body: Hi [@Bryce Lord](/t5/user/viewprofilepage/user-id/4398564) ,   

thanks for your reply.   

Unfortunately I cannot see the field "show warnings" only the one below.   

![clip_image002.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/268987i0F2921C621F54110/image-size/large?v=v2&px=999 "clip_image002.jpg")  

Is this a problem based on access rights?


Tags: advanced-roadmaps

roadmap
Unable to drag & drop Epics under Hierarchy
Asked by Catherine Schwartz:

Help! I'm sure I'm missing a step.. hoping the community can help me! I've added a new issue type to my Roadmap hierarchy (Inititative).

I unable to drag \& drop my Epics under the Initiatives as I expected to.

Any advice on how to troubleshoot this? I am in a NexGen product

Thanx!


Answers:
author: Joseph Chung Yin
body: [@Catherine Schwartz](/t5/user/viewprofilepage/user-id/5233968) -

Assuming you setup your issue hierarchy correctly, if so, then you need change the plan's view to sorting by rank to support drag and drop of issues within a plan.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.


author: Ignacio
body: Hi [@Catherine Schwartz](/t5/user/viewprofilepage/user-id/5233968)

Could you please share a screenshot of your plans settings?


Tags: advanced-roadmaps

cloud

jira-software-cloud
How to change language in Jira Discovery project
Asked by Grzegorz Falkowski:

Hello,

I would like to ask is there is any solution to my problem? In our Discovery project some of fields and description are in polish (as our native language) and others are in english -this happens to many people. We would like to have this project only in english. Is there option to change this?


Answers:
author: Crystelle S
body: I believe localization is managed by the site admins for Jira/Advanced Roadmaps. Are these fields in the Jira portion of your instance in Polish or English? Sounds like you may have gotten the innate fields for Advanced Roadmaps in English and are inheriting Polish on the fields shared with Jira. A screenshot would help comparing a ticket in Jira that you can also see in Advanced Roadmaps.
How to track Release Progress in Story Points and Percentage?
Asked by Examee 123:

Hello everyone,

I am currently using Advanced Roadmaps in a project to make project planning and progress tracking more efficient. However, in the "Release" tab in my plan, I would like to have a cumulative statement of all story points in Advanced Roadmaps (From tickets that are done, in progress and open --\> How many story points are done, how many are still in progress and open?). But currently Advanced Roadmaps only gives me the cumulative number of all issues (issue count). Does anyone have a tip on how I can change it from Issue Count to Story Points? I have already changed the estimation statistic in my plan to story points, but all it does is show me the issue count with the abbreviation "pts" behind it.

Thanks for any help and kind regards


Answers:
author: Danut M _StonikByte_
body: Hi [@Examee 123](/t5/user/viewprofilepage/user-id/5253168),

You can easily calculate these numbers and display them on your dashboard by using our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte+agile+great+gadgets) app. One of the many gadgets that this app offers, is the Advanced Issue Filter Formula gadget that allows applying match formulas on the numerical fields or the count of the issues from up to 6 filters. Here is an example:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/265217i1D2014DEF23D1459/image-size/large?v=v2&px=999 "image.png")

This app offers many other gadgets that you will find useful.

If you have questions, please don't hesitate to contact us at support@stonikbyte.com.

Thank you,

Danut M.