youngmon/atlassian-qna huggingface dataset:
Can I ignore formatting changes in email notifications?
Asked by Mark Cramer:

I like getting email notifications when there are changes to pages that I am "watching." I also like having the changed content appear in the email notifications so I can see exactly what happened. What I don't like, however, is having changes to formatting also appear in the email notifications.

If there is a large table and someone makes a small edit, the entire table will appear in the email notificaiton, highlighted in blue, because of an inconsequential change to the column widths. This makes it difficult to find the red and green highlights, which is what I want. (While I'm mentioning it, it'd be nice to ignore renumbering as well.)

My guess is that this is not an option, but I thought I would ask anyway. Thank you.


Answers:
author: AnnWorley
body: Mark, there is not an option in Confluence to opt out of emails generated by formatting-only edits, but I thought your use case was so well phrased that I took the liberty of creating a suggestion ticket, quoting you: [As a user I would like to be able to opt out of receiving emails for formatting-only changes](https://jira.atlassian.com/browse/CONFSERVER-55437)

The ticket is public-facing so you may comment or vote on it to get the attention of the dev team as well as watch it for updates if you like.

comments: author: Mark Cramer
body: Thank you, Ann, for the compliment and the ticket!

One small clarification: Yes, I don't want to receive notifications that are formatting only. If there's a small change in content (i.e. text) on the page I would still like to get the notification, however, it would be nice if all the formatting stuff was ignored. I get these huge emails where everything is blue and then buried in there I have to find the red and green stuff.

Thank you for your help! I'll follow that ticket if I can.


Tags: cloud

confluence-cloud

notification
Can we excerpt info from one instance to another instance?
Asked by Jim Medios:

We have two different instances of Confluence within our Organization.

Can we pull info from one instance to another? We'd like to prevent duplicating our efforts when updating both instances.


Answers:
author: AnnWorley
body: Hi Jim,

The functionality you are describing is not built into Confluence but I found a plugin on the Atlassian Marketplace that seems to be able to do it: [Scroll Remote Publishing Endpoint](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-remote-publishing-endpoint/server/overview).

It should be worthwhile to do a free trial in order to see if it meets your requirements.

Thanks,

Ann


Tags: confluence-server

server
How can I delete an attachment from a page? (The instructions in help do not work.)
Asked by wmeyer48:

I have added an updated version of a spreadsheet file to my page. Help says go to Attachments, and you can delete. I find no support on Attachments for deletion, only for download and add.


Answers:
author: AnnWorley
body: Hi William,

You may not have adequate Space Permissions on the space where the page is located. The attachment permissions are Add and Delete, if you had Add only it would explain your not seeing the delete option.

Here is an example of some space permissions - you can see the JSD group cannot add or delete attachments:

![Screen Shot 2018-04-27 at 10.58.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20840iCAA0BA935A7FBA23/image-size/large?v=v2&px=999 "Screen Shot 2018-04-27 at 10.58.59 AM.png")

To find a space administrator to check your permissions, please try going to Space Tools at the bottom of the left sidebar, and then Overview:

![Screen Shot 2018-04-27 at 11.03.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20841i08942490B37CF821/image-dimensions/171x242?v=v2 "Screen Shot 2018-04-27 at 11.03.31 AM.png")

This space's administrator is "admin"

![Screen Shot 2018-04-27 at 11.03.40 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20842iFDA9B867F22EF659/image-dimensions/427x421?v=v2 "Screen Shot 2018-04-27 at 11.03.40 AM.png")

Thanks,

Ann


author: Manon Soubies-Camy
body: Hello [@wmeyer48](/t5/user/viewprofilepage/user-id/1301722),

This thread may help you: [How do I delete an attachment in Confluence?](https://community.atlassian.com/t5/Confluence-questions/How-do-I-delete-an-attachment-in-Confluence/qaq-p/776802#M104972)

- Manon


author: Jonathan Smith
body: * Click the paperclip at the top of the page to display all page attachments. You can delete the attachment from there.
* If you trying to delete the latest version of your attachment, you can't: You need to reupload a previous version to replace the current.

1. Click the paperclip at the top of the page to see all the page's attachments.
2. Expand the attachment name in question
3. Download the previous attachment (or other desired date)
4. Re-upload the downloaded attachment onto the page to make that the newest version

Hope this answered your question.
Can i roll up multiple team calendars into 1?
Asked by Todd Jordan:

i have multiple teams, and would like to see all of the team calendars on each team's confluence page roled into 1 calendar.


Answers:
author: Jonathan Smith
body: You can add existing team calendars in the calendars page on your quick navigation. People would be able to see the content based on permissions.

If you want this to be on a separate page in your navigation, try this:

1. Add the {team calendar macro on your desired page
2. Choose an existing calendar and then click OK
3. Edit the team calendar again, and attach all other calendars in the Calendar section
4. Click save

Hope this helps!

comments: author: Todd Jordan
body: awesome! thanks much!!!


Tags: team-calendars-for-confluence
How can I export or archive the entire contents of our Confluence site?
Asked by ccpark:

Unfortunately, the company has decided to move on to another system.


Answers:
author: Ryan Kearney
body: This documentation has some answers on how to backup your entire site: <https://confluence.atlassian.com/confcloud/create-a-site-backup-724765526.html>

I would do this to create an XML copy of the database, then tar/zip up the filesystem and save it all together, with the XML. Note that you can only restore this XML to a current or later version of confluence, not an earlier version. And if you ever do restore, make sure you have all of the same plugins installed. The plugins and their versions will get zipped up with the rest of the filesystem, but sometimes the names of the jar on the system aren't too helpful, so it would be best to note what plugins and what versions are installed in a separate file.   

It is also possible to create exports at the page or space level. More info on that here:  

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

comments: author: ccpark
body: Precisely the information I was looking for!

Many thanks Ryan!!
Is using the Office Word macros a bad idea.
Asked by Gregory McCoy:

Confluence version: 5.10.9

Typical Word Document size: 60KB but can be as large as 160KB.

My firm has several hundred file specifications that we exchange with our partners. We have found that using the Office Word macro to display the content of these file provides the best representation of the original content. Importing the documents renders very poorly. In addition, attaching each file to a page allows us to see exactly what is in a particular version of a file without having to maintain separate versions of each document, i.e., a Word Document version and a native Confluence Wiki version of the file.

If I create a page for each file specification, upload the file to the page, then view the file through the Office Word macro viewer, will this adversely impact our server to the extent that this strategy is discouraged?

Thanks, in advance, for any response.


Answers:
author: AnnWorley
body: Hi Gregory,

I am happy to hear the Word macro displays your documents in a satisfactory way. I agree that the attachment versioning is also a good feature.

The only server side constraint I can think of is disk space, as database attachment storage has been deprecated for a while. To double check where your attachments are stored please see Confluence administration\>Attachment storage.

Thanks,

Ann

comments: author: Gregory McCoy
body: Thanks for the rapid response, Ann. I will have to research the strategy Confluence implements in this regard then see how our server is configured. I'm thinking that if storage space is the only drawback then this will be the ideal solution for us.
I cant find my workbox in the new look confluence cloud
Asked by Jimmy Psillos:

In the new look confluence cloud I cannot find my workbox where I can see all my notifications in confluence


Answers:
author: AnnWorley
body: Hi Jimmy,

The workbox in Confluence Cloud is that icon like a bell toward the bottom left:

![Screen Shot 2018-04-26 at 2.10.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20743i25C0B42F9B3F71B2/image-dimensions/303x584?v=v2 "Screen Shot 2018-04-26 at 2.10.20 PM.png")

I hope that is what you are looking for.

Thanks,

Ann

comments: author: Jimmy Psillos
body: Thanks Ann!


author: dstonecipher
body: Wow, an answer that reflects the actual environment. Thank you.
Why can't I link from another Atlassian site to my confluence documentation?
Asked by Rick Collins:

I am trying to add an Atlassian URL as a Link to my confluence page and it won't let me insert it.


Answers:
author: Thomas Deiler
body: Dear [@Rick Collins](/t5/user/viewprofilepage/user-id/1216288),

you have to connect both Confluence with an Application Link, first. Then confluence links should work. Instead you can use web links as suggested by Jonathan. The disadvantage is, that this links will not automatically change when the location of the confluence page has been modified.

So long

Thomas


author: Jonathan Smith
body: Web link option does not work?
Adding a JIRA filter to confluence and displaying all issues in that page
Asked by Bethan Jones:

Hi there

I want to embed JIRA filters displaying a list of issues into a Confluence page as my client has access to confluence, but not to JIRA.

I am using the Insert JIRA Issue/Filter option from the '+' menu but it only gives me 'displayed 20 of 31 issues'.

I would like to get the full list of issues into the Confluence page.

How can this be done?

Thanks very much!

Bethan


Answers:
author: Meg Holbrook
body: Hey Bethan, welcome!

If you open the display options tab at the bottom of the configuration window, taking the 20 out of the field will enable to show all issues.

Hope that helps!

comments: author: Meg Holbrook
body: ![2018-04-26_8-53-46.png](https://community.atlassian.com/t5/image/serverpage/image-id/20729i072F25472592F5E4/image-size/large?v=v2&px=999 "2018-04-26_8-53-46.png")


author: Jonathan Smith
body: How are your non JIRA users seeing the JIRA content on the Confluence page? Don't they need accounts to see the content? Our users are prompted to authenticate to JIRA when accessing this content on Confluence.

comments: author: Bethan Jones
body: Thanks very much for both answers!!

Very helpful, had not realised that my clients would not be able to view without a Jira log in!

This has answered my question, much appreciated.
How can I add space below a table within a section?
Asked by Kel Hill:

The bottom of a table in the previous page section sits too close to the heading in the following section. I have tried blank lines and I have tried Ctrl-blankline.

Any white space entered by adding blank lines gets closed up in the document display. The only solution SEEMS to be to add blank rows to the table, which might be interpreted by the reader as an incomplete table AND which still displays poorly, as it looks like what it is - a blank row which is jammed too closely to the next section's heading.

Confluence is sooooooo frustrating when it comes to formatting.


Answers:
author: Manon Soubies-Camy
body: Hello [@Kel Hill](/t5/user/viewprofilepage/user-id/613745),

I'm facing the same issue on Confluence Cloud, the only workaround I've found is to add an empty section between two others, e.g.:

![section.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/20728i7A3071BFB6A50EE3/image-size/large?v=v2&px=999 "section.PNG")

Hope this helps,

- Manon

comments: author: Kel Hill
body: Thanks, Manon. Much appreciated!


author: raj vivid
body: I ended up inserting a Markup and added \<br/\>\<br/\> that ended up in creating some linebreaks.

![linebreaks.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/156875i2B55C639B7ED0A88/image-size/large?v=v2&px=999 "linebreaks.PNG")


author: Jan Grec
body: insert white picture in between.. :d

comments: author: Kel Hill
body: That would be an effective work-around for those not using dark mode. However, it will create unwanted white blocks for those using dark mode, which is continually growing in popularity. A more professional solution would be to make the system heed space inserted manually by trailing hard returns or enable the setting of hard margins on all four sides of the content within a block.


author: Marieve Jobidon
body: My tables are in the middle of numbered lists. If I add a section, the list restarts.

Any solution?

comments: author: Marieve Jobidon
body: Nevermind, section macro :)
How can I avoid blurred images when exporting page to Word?
Asked by Ronny De Winter:

When I export a page with diagram images to Word the images are blurred, low resolution.

I tried uploading several formats (jpg, gif, bmp, png) in different resolutions.

After exporting to Word the diagram are blurred and the text on the diagrams is unreadable.

Any advice on this?


Answers:
author: kennyngkk
body: Did you resize the image? If you have resize the photo it might cause the exporting issue as mention on the bug report below

* <https://jira.atlassian.com/browse/CONFSERVER-26539>

comments: author: Ronny De Winter
body: Indeed. If I use the 'original' image size then the diagrams are not blurred after export to Word


author: kennyngkk
body: Glad I was able to resolve the issue for you. I will mark my answer as solution to help others who are also facing the same issue :)


author: Jochen Peters
body: Not sure if that is solved. Even with the better 'original' image size the original in confluence still looks better. Since Mockups and screenshots are often used in confluence it is not the best experience, to have after the export blurred images in documents. No all have access to confluence and documents needs to be shared. Is here a plan to solve it?


Tags: confluence-server

export

ms-word
What are the best training courses for Confluence for project management workflows?
Asked by Ashley Schafer:

We are going to be creating a project management model at our company within Confluence / JIRA and are looking for suggestions on the best training courses / method to learn the ins and outs of Confluence.


Answers:
author: Thomas Deiler
body: Dear [@Ashley Schafer](/t5/user/viewprofilepage/user-id/1299438),

my advice: book an Atlassian Products consultant, that will help you define the settings and who will also do some courses for you, individually.

So long

Thomas

comments: author: Ashley Schafer
body: [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

Hi Thomas -

I think we were more along the lines thinking of the Atlassian University classes which ones would be best to take for what we are trying to accomplish. Additionally, do you have any other recommended training resources?

Thanks,


author: Thomas Deiler
body: Dear [@Ashley Schafer](/t5/user/viewprofilepage/user-id/1299438),

I've no xp with Atlassians University Classes. So I cannot help you further.

So long

Thomas
Is there an approval process workflow for project management within Confluence?
Asked by Ashley Schafer:

We are going to build a project workflow model using Confluence / JIRA at our company and are wondering if there is any approval process workflow within Confluence or if it is best to use JIRA for this?


Answers:
author: Thomas Deiler
body: Dear [@Ashley Schafer](/t5/user/viewprofilepage/user-id/1299438).

as far as I can remember, there was a Confluence plugin that added some kind of approval to Confluence.

Of cause you can build your own workflow in Jira that allows approvals, but then Confluence pages are just linked to Jira issues. If you would like to forbid eg. editing of pages automatically, that is not possible that easy.

So long

Thomas

comments: author: Ashley Schafer
body: [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

Hi Thomas -

Can you advise what that plugin is called and/or provide the link to it?

Thanks,


author: AnnWorley
body: He probably means [Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow/server/overview) - we shall see when he replies but I couldn't resist barging in. :)


author: Thomas Deiler
body: Dear [@Ashley Schafer](/t5/user/viewprofilepage/user-id/1299438) and [@AnnWorley](/t5/user/viewprofilepage/user-id/502040),

it was in 2013 when we used a Confluence plugin for this approval - but I already left this company and cannot any more remember - probably it has been taken from the marketplace, meanwhile.

It wasn't Comala Workflows, but probably this is fine.

What about [DocuSign for Confluence eSignatures](https://marketplace.atlassian.com/plugins/com.praecipio.plugins.docusign-cnfl/server/overview)?

so long

Thomas


author: Ashley Schafer
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

Thank you guys! We will take a look at this.


author: Mike Rink
body: Hi [@Ashley Schafer](/t5/user/viewprofilepage/user-id/1299438) I'm the Product Evangelist at Comalatech, the team behind Comala Workflows. Let me know if you have any questions about adding approvals inside Confluence, I'd be happy to help. You can learn more about it [here](http://www.comalatech.com/products/comalaWorkflows).


Tags: jira
Search function not working for me in Confluence
Asked by Steven Vits:

Hi,

the search function in confluence is nog working for me.

It's working for all my colleagues but mine doesn't seem to want to search.

Does anyone has an idea why?

Thanx in advance


Answers:
author: David at David Simpson Apps
body: Hi [@Steven Vits](/t5/user/viewprofilepage/user-id/1299491), please try giving us a little more information.

* Is this Confluence Cloud or Server?
* Is this web or mobile app?
* Where does it fail?
  * In the search box?
  * On the search screen?
* What does the failure look like?
  * Can you supply a screen shot?
* Are there any errors on the page?
  * [Open the browser's JavaScript console](https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors) to look for errors

comments: author: Steven Vits
body: Thank you for the reply,

This is in Confluence Server.

I work in the IT-department and we use this as a documentation tool.

So when I try to search in the search box it can only find documents I already accessed.

So the search box says:

"*No results found for **kws**. Please try one of the following suggestions:*

* *Use more general search terms or [consult the online documentation](https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax) for tips.*
* *If you are filtering by space, content, last modification date or contributor, try removing or adjusting the filter"*

![2018-04-27 14_59_54-Search - Confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20822iAF03ACB3F7D200C0/image-size/large?v=v2&px=999 "2018-04-27 14_59_54-Search - Confluence.jpg")

![java.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20823i32BACA4D2C338030/image-size/large?v=v2&px=999 "java.jpg")


author: Steven Vits
body: BUMP
Confluence - Korean letters are shown as '?????' only after save
Asked by Jude Kim:

After I create new page in Korean, those letters are changed to "?????".

It was okay in the editor before save, and also okay if I edit the page.

I changed default language to Korean from English, but it had no effect.

MySQL is being used, and utf8 was set during MySQL setting up.

Could anyone help me about it?


Answers:
author: AnnWorley
body: Hi Jude,

I found this knowledge base article that fits your description of the issue: [Characters appear as question marks using MySQL](https://confluence.atlassian.com/confkb/characters-appear-as-question-marks-using-mysql-204051027.html)

Please run the diagnostic query from that page to see if inbound connections are encoded properly:

```
SHOW VARIABLES LIKE 'character\_set\_%';
```

The article has a resolution listed in case you find the character_set_server variable is not set to utf8.

Thanks,

Ann

comments: author: Jude Kim
body: Hi Ann,

Thanks a lot!

I've studied the link and those related you helped me with, and found out that

***"*** ***Specify the default character set to be UTF-8"***in the page :

<https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html>

should have been translated as 'do that in my.ini',

***\[mysql\]***

***...***   
***default-character-set=utf8***

***...***

I think it'll be good if the page can be modified, only if I'm right.

Once again, thanks a lot!

Jude


author: AnnWorley
body: Hi Jude,

I think the authors of the doc meant it to be done in my.ini or my.cnf depending on OS:
> Edit the `my.cnf` file (m`y.ini` on Windows operating systems) in your MySQL server. Locate the `[mysqld]`section in the file, and add or modify the following parameters:  
> (Refer to [MySQL Option Files](http://dev.mysql.com/doc/refman/5.6/en/option-files.html) for detailed instructions on editing `my.cnf` and `my.ini`.)  
> Locate the `[mysqld]`section in the file, and add or modify the following parameters:
>
> * Specify the default character set to be UTF-8:
>
>       [mysqld]...character-set-server=utf8collation-server=utf8_bin...

Thanks,

Ann


Tags: character

encoding

language
How can I retrieve a list of all open fixVersions for all of our projects?
Asked by Nicole Safley:

Want to create a report in Confluence that lists all open fixVersions with description, project, and planned release date so that our release management team has visibility in one place of all upcoming releases.


Answers:
author: BMac
body: Id like this too


author: AnnWorley
body: Hi Nicole,

I figured out how to pull everything you mentioned except the planned release date using JQL in the [Jira Issues Macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) in Confluence. The columns are sortable when displayed on the page, so you can sort by date to see the latest.

This screen shot shows the JQL and display options:

![Screen Shot 2018-04-26 at 1.40.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20738i6388248D28553030/image-dimensions/759x527?v=v2 "Screen Shot 2018-04-26 at 1.40.34 PM.png")

I look forward to hearing whether this is helpful.

Thanks,

Ann

comments: author: Stanislav Baca
body: Ann,

what you are proposing only returns a list of issues. I think what Nicole is looking for is a list of fixVersions.

I am also interested in this. In my situation, we have about 6 projects and I need to be able to monitor status of all the fixVersions across all the projects so that I know in which project I need to create additional ones, which ones need to be archived, etc.

I'd like to be able to see a list of all unarchived fixVersions aross all projects on a single Confluence page.

Thanks,

Stan


author: Sebastian Rottmann
body: Me too. That's a real missing feature


author: Alexandre Proietti
body: Hi guys,  
did you find a solution ? I am also looking for the exact same thing as Stan.  

Regards,


author: Amara Welling
body: Me too - is there a solution?

Thanks,  
Amara


Tags: jira