youngmon/atlassian-qna huggingface dataset:
Is it possible to NOT NOTIFY watchers when publishing a confluence page?
Asked by Amy Zheng:

Is it possible to NOT NOTIFY watchers when publishing a confluence page? any way to make this the default setting so i don't need to manually uncheck the option each time?


Answers:
author: Dave Mathijs
body: Hi [@Amy Zheng](/t5/user/viewprofilepage/user-id/4573423) , welcome to the Atlassian Community!

Unfortunately, that's not possible. It requires a manual action each time, even with a keyboard shortcut.

I guess that's how Atlassian intended the concept of space watchers.

However, I would not recommend people to watch an entire space as they will receive way too many notifications for each newly created page or edit of an existing page (where people don't think about disabling notifications).


author: Srinatha T
body: Hi [@Amy Zheng](/t5/user/viewprofilepage/user-id/4573423) ,

yes there is no option to set this as the default option. There is a existing feature request for this. You might want vote for the same , which will help development team to prioritise issue's.

* [CONFCLOUD-45480 - Disable Notify Watchers By default in Confluence](https://jira.atlassian.com/browse/CONFCLOUD-45480)

Thanks,

Srinath T


author: lifemodapk apk
body: yes there is no option to set this as the default [option](https://lifemodapk.com/).


author: Aron Gombas _Midori_
body: There is, actually, a popular app that adresses this problem: [https://marketplace.atlassian.com/apps/42684/no-email-storm?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/42684/no-email-storm?hosting=datacenter&tab=overview)

Unfortunately, it looks it is not available for cloud, your deployment type. But it may be worth contacting the vendor.


Tags: cloud

confluence-cloud
Having some trouble with our Admin Account
Asked by Chris.T:

We setup an Admin account under a generic email address that all my staff could access. This was done by one of my staff without me realising.

I tried changing the email address of the admin account to reflect mine and now I've lost access to the admin account but I can now log in as my user with no admin access.

Luckily I've done this reasonably early in the game however I would like to not lose my work so far.

I cannot get on to Confluence support, and they've said to contact my Admin, which is me. Does anyone know the best way to proceed with this?


Answers:
author: Ste Wright
body: Hi [@Chris.T](/t5/user/viewprofilepage/user-id/4840654)

To confirm, you only had one Org Admin/Product Admin - under this generic email?

Does anyone else in the team still have access to the other account? Or can you login to it from a different browser / incognito mode?

Ste

comments: author: Chris.T
body: Hi Stephen,

Thanks. Incognito worked for me. I logged in as the generic email address. Granted myself Org Admin access. I'll go and test it now, and if it works, I'll remove the Org Admin access from the Generic Account.

Thanks for your help!


author: Ste Wright
body: Hi Chris,

No problem! If this helped answer your question, could you accept it?

It helps other users who find this question know this answer can help solve it!

Ste


Tags: cloud

confluence-cloud
Links break after exporting from confluence
Asked by Sridevi:

I have been using Cloud Confluence with Scroll Documents, Scroll Exporter Extensions, and Scroll Word Exporter.  
A few months back, the word export got downloaded with proper links. Suddenly, observed that all links within the word did not work properly. When clicked, it jumps to the first page.  
Surprisingly, when I create a new page with links works, but the exiting pages with links do not work  
what could be wrong and any suggestion


Answers:
author: Jack Brickey
body: Did you inspect the link to assess the difference between the one in Confluence and the one post export? If you export to pdf does the problem persist? Did you try multiple pages? What if you refresh the links in existing page before export?

comments: author: Sridevi
body: Hi Jack,

Thanks for reaching out!

yes, I verified, all seems fine to me.

The links do not work when I convert the exported document.

And yes, I did refresh and exported multiple pages.

Please note: This does not occur in other spaces. Typically two spaces are affected.  
Also when the pages are moved to another space, links works.![link with scroll.png](https://community.atlassian.com/t5/image/serverpage/image-id/190168iDB94E0DD8FCF3080/image-size/large?v=v2&px=999 "link with scroll.png")


Tags: cloud

confluence-cloud

link
Are there limits on the number of dashboards and filters that can be created?
Asked by christopher.parker:

We've over 400 active users and, as a stopgap to other reporting services, would like to create a dashboard for each user. We can't use current_user as there's admin staff to users we also need to capture this detail for. Additionally rollup reports for managers would be needed. So to support this, in addition to 400 dashboards, we'd need to create \~800 filters.

Are there limits on the number of dashboards and filters that can exist?


Answers:
author: Ste Wright
body: Hi [@christopher.parker](/t5/user/viewprofilepage/user-id/4840471)

I've not seen any documentation suggesting there is a limit - Cloud instances can have very large numbers of users - for example, see the [Cloud Roadmap](https://www.atlassian.com/roadmap/cloud?&search=user%20general%20availability) where 20K instances are now possible, and 35K instances are coming.

You could either...

* Just try it, and see if there's an impact on performance or...
* Contact <https://support.atlassian.com/> to clarify?

I would try to limit the number of Filters/Dashboards needed though, as it could be a major administrative burden. For example:

* Use currentUser() where possible - for specific user views
* Just created rolled-up versions for managers, admins, etc

Ste

comments: author: christopher.parker
body: thanks Stephen


Tags: cloud

confluence-cloud

dashboard

filter

jira
Backup is not working on Confluence
Asked by Ralf Thmas:

Hello,

i want do an Backup <http://10.20.10.49:8090/admin/backup.action>

But when i click on Export nothing happens. The Version was 6.5 not works Backup. Now Updates to 7.1.5 still not works.

Greets

Ralf


Answers:
author: Mohamed Riza _ServiceRocket_
body: Hi [@Ralf Thmas](/t5/user/viewprofilepage/user-id/4323243)

There may be some other issue here. Try checking the Confluence logs the same time that you click the backup button. Do you see any errors or warnings in the logs? If so, please put this here.

comments: author: Ralf Thmas
body: Which Log and which Location i have to check ?

Greets

Ralf


author: Lars Maehlmann
body: Good morning [@Ralf Thmas](/t5/user/viewprofilepage/user-id/4323243) ,  

If you didn't change the standard settings (Linux) it is at  

#### Logs {#toc-hId--478856430}

```
/var/atlassian/application-data/confluence/logs/atlassian-confluence.log
```

#### Backup {#toc-hId-2008656403}

```
/var/atlassian/application-data/confluence/export
```

Also please try it without attachment, depending on the size of the attachment it could fail because of it.


author: Ralf Thmas
body: Hello,

the folder export i not have. I have Printscreen LOG of

/var/atlassian/application-data/confluence/logs/atlassian-confluence.log

![1JPG.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/190189iBFBD559FCDDDC8F2/image-size/large?v=v2&px=999 "1JPG.JPG")

Greets

Ralf


author: Lars Maehlmann
body: Hello Ralf,

thank you for the screenshot.

* Did you try a backup without attachments?
* What is the path to the export folder in **Backup Administration.**Maybe you have a different path than the one I expected and Confluence has not the correct permissions to write into it (but seems not likely because I can't see something like it in the logs).
* Did you check "Also save a copy to the Backups directory".

Are the any "mismatches" with apps or scripts? All my recomendation are a wild guess. Maybe someone else has some better ideas.  

Please compare your approach with the [documentation.](https://confluence.atlassian.com/conf73/configuring-backups-991928655.html)

I would also start "simple" with a [Site Backup](https://confluence.atlassian.com/conf73/site-backup-and-restore-991928653.html) to see if this is possible.

Let me know if this helps.

Cheers,

Lars


Tags: confluence-server

server
Where does it mention the valid structure for updating original time estimates?
Asked by Gelbana:

I was trying to update original estimates through code but the docs were misleading on that regard.

The [edit issue API](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put) docs said that I can identify the editable fields by calling the [edit-meta API](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-editmeta-get).

I called the edit-meta API which returned the following response (ie. showing portions of the response only to clarify my problem)

```
{
"id": "timetracking",
"key": "timetracking",
"name": "Time tracking",
"custom": false,
"orderable": true,
"navigable": false,
"searchable": true,
"clauseNames": [],
"schema": {
  "type": "timetracking",
  "system": "timetracking"
  }
},
...
{
"id": "timeoriginalestimate",
"key": "timeoriginalestimate",
"name": "Original estimate",
"custom": false,
"orderable": false,
"navigable": true,
"searchable": false,
"clauseNames": [
  "originalEstimate",
  "timeoriginalestimate"
],
"schema": {
  "type": "number",
  "system": "timeoriginalestimate"
}
},
```

Both clauses don't clarify that to update the original estimate field, I must send the following payload to the edit-issue API:

```
{
  "fields": {
    "timetracking": {
      "originalEstimate": 1440
    }
  }
}
```

As you can see, the originalEstimate field is enclosed in a timetracking object.

I have been trying to send the following payload instead, but kept throwing errors

```
{
  "fields": {
    "originalEstimate": 1440
  }
}
```

So could I have figured that out on my own!

I admit that the edit-issue API docs gave a clue to that. But what about other fields with a similar case? I mean, how can I rely on the docs if they don't guide me to the valid structure for that field and others too?


Answers:
author: Brant Schroeder
body: [@Gelbana](/t5/user/viewprofilepage/user-id/1677758) It has it right in the example JSON. I am pretty sure that it has been that way forever in the documentation. I have never had issues with the documentation. I would recommend look at the examples.


Tags: cloud

rest-api
Issue: Cannot change page width or see "More actions" when editing certain pages
Asked by Andrew Lin:

I am encountering a bug where I cannot change the page width or see the "More actions" menu dots when editing certain pages.

This is what I see when editing the pages. Normally there would be the 3 dots at the top next to the "Close" button, but they are not there. Normally there would be the -\>\<- button to change the page width right underneath that, but it is not there either. ![Screen Shot 2022-03-25 at 3.27.40 PM.png](/t5/image/serverpage/image-id/190072i10E53708E1A5E76E/image-size/large?v=v2&px=999 "Screen Shot 2022-03-25 at 3.27.40 PM.png")

I thought this might be a space settings issue, but other pages in this same space do not have this issue.

Has anyone else encountered this issue? Do you have a solution? Please help!

Thanks,

Andrew


Answers:
author: Sam Kardasz Administrator
body: I'm having this same issue, except it's on the main overview page of the Confluence space. Any update on this bug being fixed rather than piecing together workarounds?


author: Dave Mathijs
body: Hi [@Andrew Lin](/t5/user/viewprofilepage/user-id/4771877) ,

Do you have a horizontal scroll bar on that page? Otherwise, try the zoom out function of your browser. Is this happening to new pages only?

comments: author: Andrew Lin
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590), thank you for your reply. To answer your questions:

There is no horizontal scroll bar on that page. Zooming out does not fix the issue. This is not happening to new pages - it is on two existing pages only.

-Andrew


author: Dave Mathijs
body: If you copy the impacted page to a new page (with a different title), and publish that newly created page, do you have the same?


author: Andrew Lin
body: The issue does not exist with the copied page.


author: Dave Mathijs
body: As a workaround, I would rename the original page and delete and use the copied page for further editing. Strange indeed.


author: Andrew Lin
body: Thanks. We are using this workaround now.


Tags: confluence-cloud

cloud

edit

width
Screen contents shrunk
Asked by Kenneth Lerman:

I thought I was in my editor and hit (I think) control V.

That caused all of the content in the window to shrink to five point or less size. The icons are smaller, everything is smaller. It can't be used. It seems as if that is true for all pages.

How do I get this back?


Answers:
author: Dave Mathijs
body: Hi [@Kenneth Lerman](/t5/user/viewprofilepage/user-id/902820) , are you able to paste a screenshot to this thread? Do you only have this issue with Confluence? Is the dashboard (Confluence home page) also smaller or only your pages or a specific page?

comments: author: Kenneth Lerman
body: It was only Confluence.

Closing Confluence and reopening it did not solve the problem.

I've fixed it. It appears to have been a browser issue. Simply zooming the browser window solved the problem.


author: Dave Mathijs
body: Happy to hear that the issue was not Confluence related and you managed to resolve it.


Tags: cloud

confluence-cloud
API Tokens are spontaneously deleted
Asked by Ezequiel Aguilera:

I was running actions that consume the Confluence API and the tokens were deleted several times.

I use this wrapper <https://pypi.org/project/md2cf/> of Confluence API.

<br />

![Captura de Pantalla 2022-03-25 a la(s) 16.01.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/190051i5C2C2E48A78C7014/image-size/large?v=v2&px=999 "Captura de Pantalla 2022-03-25 a la(s) 16.01.24.png")


Answers:
author: Neil
body: Hi [@Ezequiel Aguilera](/t5/user/viewprofilepage/user-id/4825520) is this for Confluence Cloud, or Confluence Server/DC?

If cloud, you're creating them against your ID like this: <https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/> . And AFAIK, there isn't a way to auto expire or delete them programmatically (via API).

If on server/DC, you're creating them at the product/app level like this: <https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html>. And there is an option to have them auto expire after a certain period of time.

Can you confirm which one you're using?


Tags: api

cloud

confluence-cloud
How can I remove a Like on one page or a space?
Asked by Kanav Devesher:

How can I remove a Like on one page or a space? I have one page which has been liked by a user. I am admin of the space and would like to remove that like. Currently using Confluence Cloud


Answers:
author: Lars Maehlmann
body: Hello [@Kanav Devesher](/t5/user/viewprofilepage/user-id/3105247) ,

I think you can log in as the user (with the like) in your instance and "unlike" the page. You need to be site admin. This solution doesn't work as a space admin.

Please see the [documentation](https://support.atlassian.com/user-management/docs/log-in-as-another-user/).

----

If it is really important,you don't find a smart solution and it is only a one time thing. You can create the content of the page on a fresh one and archive the old one. You keep the data but it removes the like.

I know it is not great but maybe it helps (one time).

Cheers,

Lars


author: Srinatha T
body: Hi [@Kanav Devesher](/t5/user/viewprofilepage/user-id/3105247) ,

Welcome to Atlassian community.

You can actually delete it from database. If you know the page ID you can simply remove that.  

    DELETE FROM likes WHERE contentid = <PAGEID>;

I hope the above information helps. Have a nice day.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Confluence export version
Asked by Alastair:

I've been given a confluence export from a third party that is apparently from an on premise version 7.16.1

When I try to import it to our cloud instance I am getting an error indicating the export needs to be at least version 6.14

When I open the property file in the export createdbybuild = 7104 and when I look it up that corresponds to Confluence v6.0.6.

The 3rd party is confident their version is 7.16.1 - Is there anyway that version 7.16.1 might generate a export as v6.0.6? Could an instance be upgraded but an individual space be left at the older version?


Answers:
author: Brant Schroeder
body: [@Alastair](/t5/user/viewprofilepage/user-id/4840051) Welcome to the Atlassian community

I would work with the third party to see if they can do a screenshare. The verion of the instance is what every single space will be also. I have to wonder if they are giving you the wrong backup or they do not know what version they are on. If you can do a remote screenshare with them you can confirm everything including the backup.


Tags: cloud

confluence-cloud
two sites
Asked by Elizabeth Knaster:

Hello! I'm new to Confluence. I created an account and set up a site for my consulting business. My client then invited me to their site. They are separate when I open Confluence.

I am trying to move or copy a page from my business site into my client's site. It seems that I can't do that. Any ideas or help? Appreciate it!


Answers:
author: Travis Alexander
body: Hey, Elizabeth.

You won't be able to move pages between sites in the way you're wanting to. You may be stuck doing some copy-paste. Technically speaking there are ways to migrate entire spaces between sites but, it's somewhat involved..

<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

comments: author: Elizabeth Knaster
body: Travis -- appreciate your response. Good to know I was trying to do the impossible rather than just being incompetent. :) Thanks for the info!


Tags: cloud

confluence-cloud
Creating forms
Asked by Hadas Hamerovv:

Hi, is there a way to create a form without adding an paid plugin?


Answers:
author: Suvradip Paul
body: Hi [@Hadas Hamerovv](/t5/user/viewprofilepage/user-id/4405344) ,

Thanks for posting.

I don't think there is any in-built feature except going for marketplace apps. May I know the purpose of creating such forms to guide you?

comments: author: Hadas Hamerovv
body: Sure Paul,

We are using confluence also to detail small ad hoc projects (such as demo to customers) which involves several teams work preparing to it. The problem is our project managers are indiscipline therefore they neglect mentioning many things that other teams need to know in order to properly prepare.

I though to overcome that fact by creating a form where they have to fill in all the textual fields and check the proper checkboxes.

Thanks for giving it a thought,

H


author: Alex Medved _ConfiForms_
body: Let me chime in into this conversation as the area of forms in Confluence and Jira is something I know very well ([developing and supporting our ConfiForms app for many years](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview))

The closest you can get (without any extra plugins) is to create a **Confluence template with variables or predefined task lists** and ask your PMs to create pages from this template filling in the blocks you have defined

Alex


author: Hadas Hamerovv
body: That's fabulous Alex. Exactly what I need. Thanks.


Tags: cloud

confluence-cloud

forms
how come my confluence look so different
Asked by Susan Lee:

how come the confluence i use at work is so different from the one i use free?

the roadmap is so small and difficult to edit

i can't use "/" to add items


Answers:
author: Bastian Stehmann
body: Hi [@Susan Lee](/t5/user/viewprofilepage/user-id/4839953) ,

Welcome to the community.

Are both cloud sites? Maybe you have an on Premise Confluence at Work.

You could check that easily, if you access that Confluence with a url like xy.atlassian.net it is Cloud, if not is in on Premise.

comments: author: Susan Lee
body: Thanks. I guess the one i access is not on Cloud. The features look so different :-( It has most of the features....just not the same....feel very restricted.
Invalid link, to connect to board
Asked by Jakob Stengaard Jensen:

Hey.

I have a board and i have a team.

My team has trello on their phones, ready to go.

BUT!

I create link to connect the to the board and send it to my board members. They get the message "Invalid old link. cannot connect"

I try to invite by mail, same result.

WHats wrong?

Jakob - Denmark.


Answers:
author: Iain Dooley
body: [@Jakob Stengaard Jensen](/t5/user/viewprofilepage/user-id/4084874) I think you'd be better off asking Trello support directly, rather than the community. You can do this by going back to trello.com/contact
Hi there, i have just downloaded trello and can't see how to quickly download a Microsoft Word doc?
Asked by Carol Bird:

I am not sure if the download option is available in basic Trello - and I can't seem to see in the guidance how to quickly do this - but how do I quickly download Microsoft Word documents?

thanks all

carol


Answers:
author: Marie-Emmanuelle Reiss
body: Hello,

If you need to download a Word doc inside a card:

* clic on the card
* on the right side, clic on attachment
* then select "Computer"
* and there you can select the file you want, whatever the format
Why sign up for trello gold?
Asked by Jesse Rey:

Why sign up for trello gold? And now I'm force to subscribe to business class. Is trello gold personal use only? I'm using the trial right now, if I sign up for yearly subscription, do I have to cancel trello gold or will the atlassian automatically cancel? I don't want to double pay for the same app.


Answers:
author: Iain Dooley
body: [@Jesse Rey](/t5/user/viewprofilepage/user-id/4078780) gold applies to a member, while Business Class applies to a team. As such, it is possible to have Gold members who are also billable on one or more teams. If you have already paid for an annual Gold subscription, and find Business Class is better suited to your requirements, then you should be able to get in touch with Trello support directly to ask them to change your subscription, just go back to trello.com/contact
Hey i need to discuss about trello. We had purchased the business version and then cancelled it in S
Asked by Manpreet Ahluwalia:

Hey i need to discuss about trello. We had purchased the business version and then cancelled it in September and Now we are getting this reminder or disclaimer stating "On September 18, 2020 XYZ will be downgrading from Business to a Free Trello Team. Free Trello Team can hold upto 10 open boards and if more than 10 boards are there the least active will be closed.

Even before we moved to paid version, we had all the boards and hence should be kept active.


Answers:
author: Iain Dooley
body: [@Manpreet Ahluwalia](/t5/user/viewprofilepage/user-id/4084636) I think I saw another comment on here about someone who was in the grandfathered free team and started a BC trial, then had it reverted back to the grandfathered in free team version. You will need to contact Trello support directly though, you can do so by going back to trello.com/contact