make form public for anonymous users
Asked by UTD:

I tried to make the form public using the scheme recommended on this page : [Allow anonymous access to projects](https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/)  
I configured the settings on the creation of tickets as open to public.  
But I have a problem with the link that must be shared with the public. Where do I have to copy it to share it?  
Please can you help me?


Answers:
author: Olha Yevdokymova_SaaSJet
body: Hello, [@UTD](/t5/user/viewprofilepage/user-id/5224734)

<br />

I am not sure about build in Forms, but in my organization we are using the way to share forms externally described in this**[article.](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-create-Jira-dynamic-forms-and-let-external-users-submit/ba-p/2056799)** With [Smart Jira forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_make-form-public-for-anonymous-users_20230529) add-on we are able to share forms externally no matter what type of project you are using.   


author: UTD
body: Hello![Capture d?e?cran 2023-05-23 a? 10.28.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/259200iA49A7BB195022F4A/image-size/large?v=v2&px=999 "Capture d?e?cran 2023-05-23 a? 10.28.33.png")

When I share the link of the form to users who do not have an account in Jira , they cannot access the form. It asks to create an account in Jira as on this screenshot.


author: Trudy Claspill
body: Hello [@UTD](/t5/user/viewprofilepage/user-id/5224734)

Welcome to the Atlassian community.

Refer to this document: <https://support.atlassian.com/jira-work-management/docs/share-your-form/>

If you are talking about a Form created in a Jira Work Management project, start by going to the Forms page in that project and opening the form you want to share.

Then click on the Share button.

You can email the link to people or click on the Copy Link option and post the link to the form in emails or on a web site.

![Screen Shot 2023-05-22 at 9.28.06 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258741iECB986635C49BC7D/image-size/large?v=v2&px=999 "Screen Shot 2023-05-22 at 9.28.06 AM.png")

comments: author: Trudy Claspill
body: Can you confirm that this project is a Company Managed project? That information will be displayed at the bottom of the panel on the left.

Can you show us the permission scheme associated with the project?


author: Erika Reategui
body: Hello Team,

I am having the same issue reported by UTD, I created a form in a Work Management project (company-managed) so anyone (public) can create an issue on the project by submitting the form. But people are getting the message below.

The idea is that public users with that link are not required to have an account on our JIRA organization to submit the ticket.

Any suggestions?

![Log_in_with_Atlassian_account.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/289878iEB64FDD23D570877/image-dimensions/296x379?v=v2 "Log_in_with_Atlassian_account.jpg")


author: Leanna Bremenkamp
body: Same issue. Want to gather input from non-JIRA users through the form but can't figure out how to make it public.


author: Trudy Claspill
body: [@Leanna Bremenkamp](/t5/user/viewprofilepage/user-id/998068) [@Erika Reategui](/t5/user/viewprofilepage/user-id/4540758)

This page provides instructions on how to share the form.

<https://support.atlassian.com/jira-work-management/docs/share-your-form/>

Also note this information at the bottom of the page that talks about the type of access required by the user submitting the form.

Are you using a limited access form or an open access form?

![Screenshot 2024-03-04 at 4.14.45?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/310141i5F6F358BF3AA7C69/image-size/large?v=v2&px=999 "Screenshot 2024-03-04 at 4.14.45?PM.png")

Have you set the permissions for the project accordingly in the case of a limited access form, or granted a Jira license to all the users in the case of an open access form?


Tags: cloud

jira-work-management-cloud