youngmon/atlassian-qna huggingface dataset:
Consolidation of Confluence Instances
Asked by Jay Kantaria:

We are in process of consolidating a small instance into big enterprise instance of Confluence data center.

- Both versions are matching, Plugins are matching and we are Confluence version 6.15.9

I have figured that export to xml each of the spaces from small instance and importing into enterprise instance will work and will create all of the data.

Question:

- What about the users and group?

- Will page/space permission preserved during export/import?

- Are there ways to export and import users and group?

Any other items I should watch out? Any help will be appreciated.


Answers:
author: Jeff Turner
body: Is your Confluence actually storing all users and their passwords natively? Normally, particularly in enterprise environments, you'd use AD/LDAP/Crowd as the backend user store. If so, you might want to get the smaller Confluence using the same user backend. Then migrating content between systems will be easier.


author: Brant Schroeder
body: Jay,

Sounds like you have the exporting down but here is a link to the documentaiton just in case you have a question. <https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

To answer your questions.

- What about the users and group? **Importing a space will not import any users or groups that may have been granted specific space permissions in your source Confluence site. This means that if any pages are restricted to these groups, you may not be able to see them until you recreate these groups in your destination site. <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>**

- Will page/space permission preserved during export/import? **See answer above.**

- Are there ways to export and import users and group?**I believe you need an app like this to do an export of users and groups. [https://marketplace.atlassian.com/apps/126/bulk-user-upload-management-utility?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/126/bulk-user-upload-management-utility?hosting=server&tab=overview)**

comments: author: Jay Kantaria
body: [@Brant Schlatzer](/t5/user/viewprofilepage/user-id/3440655) - thank for reply. Great info.

Looks like I will have to follow this process if try to do this without any tool:

- know/document current mapping of space to group

- export all of the users and create them in new instance

- Create all of the groups used in new instance

- Add new users to appropriate groups

- Protect newly imported spaces with groups/users

Anything I am missing?

Thanks,

jay


author: Brant Schroeder
body: Looks good. Do you have a test instance to do it in before doing it in production? Your Atlassian license gives you developer licenses that can be used to setup a non-production instance to test items like this in. Highly recommended.


Tags: confluence-server

consolidate

export

import

migration

server
Line spacing within code block is too wide, how to change?
Asked by Desiree_Anson:

I have a block of code that I can make display with the right font, but the paragraph is stretched out so that there is a lot of space between the lines of text. I want to get rid of the space between the lines. Is there any way to do this? The format of this is "code", normal text. I've tried the Shift+Enter which just produces the same result, extra space between the lines. Thank you for any help you can give.

![CodeBlockFormattingInConfluence.JPG](/t5/image/serverpage/image-id/73727iC8414A60C005DC66/image-size/large?v=v2&px=999 "CodeBlockFormattingInConfluence.JPG")


Answers:
author: Jack Brickey
body: I believe that this is no longer the case. Example of Code Snippet macro below...![CDE38E8B-F0F5-4F67-AE8F-916A51DE1DDA.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/178037i5D30EE1F6E31CF41/image-size/large?v=v2&px=999 "CDE38E8B-F0F5-4F67-AE8F-916A51DE1DDA.jpeg")

comments: author: Desiree_Anson
body: Thank you for your reply. I wonder if it depends on the page type in Atlassian I'm using. When I type information in JIRA, it shows like yours above. But when I type in our Wiki page, it still shows the bad format.

![AtlassianWikiSpaces.png](https://community.atlassian.com/t5/image/serverpage/image-id/178094i92D0FB3BD8BAB8BA/image-size/large?v=v2&px=999 "AtlassianWikiSpaces.png")

https://.../wiki/spaces/...

This is in our Confluence product.


author: Jack Brickey
body: could it be that you are are on the old editor? Are you able to enter "/code snippet" or do you need to click on the "+" and select "code block"?


author: Desiree_Anson
body: The "/code snippet" worked, thank you! I expected to see code block as an option in the section that has the choices for bold, italic, underline, etc. There is "code" as an option in that section so I thought that was all that was possible.

But I see now clicking "+" in that drop down there is code snippet. Thank you very much for the help!


Tags: cloud

confluence-cloud
Wiki - sometimes very slow
Asked by Andrews:

Hi,  

I was opening a page in Wiki, I captured how much time It took around 40-45 sec to load the wiki page.  

Sometimes, I face this slowness. Not always.

And sometimes I get this.

**504 Gateway Time-out**

nginx


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Let's start from that article.

<https://confluence.atlassian.com/doc/performance-tuning-130289.html>

Also, feel free to provide metrics :)

HAR file as start


Tags: confluence-server

questions-for-confluence

server
How do I get new theme plugins for my space in Confluence?
Asked by Humberto Cuellar:

Where do i go to download and install new themes for my Confluence?


Answers:
author: Shannon S
body: Hello Humberto,

Welcome to Atlassian Community. it's great to have you join us!

You can download new themes from Atlassian Marketplace. Have a look below at the available themes for Confluence Cloud:

* [Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=themes)

Let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Recommended Information Mapping Plug-ins for Confluence
Asked by Tammy Nelon:

Hello. My company uses Confluence for its "intranet". Many people have had the ability to create new content in that space for quite some time, and it's become a mess! I've just taken over management of it and want to clean it up.

Does anyone have any recommendations for information mapping and/or content management plug-ins to get me started?

We're using v6.15 (server).

Thanks, in advance.


Answers:
author: Mike Bowen
body: Hi Tammy,

I had a similar problem when I started using Confluence (Cloud). I, along with my colleagues created dozens of pages without a real plan in mind and it became a big mess really quickly.

As Confluence administrator I looked for a plug-in to solve the problem, but in the end I solved it all with the tools available in Confluence.

1. **Labels** - I started using labels to categorise pages. After creating the labels I asked everyone who had created pages to label their pages using one of the labels I had created.
2. I created landing pages, not too many (as many as the labels I had created) and used the macro called "**Content by label**" to reign in the pages under a specific label.
3. I also used the quick page drag move or page management feature in Confluence to move related pages under a landing page, therefore the moved pages became children pages and a lot easier to manage as there are macros for children pages as well.
4. On each of the landing pages I created a **New Page Template** button, that when clicked on would automatically load the page template I wanted everyone to use. This stopped people randomly creating pages using non-standard pages in any location. It also controlled the page labels as I was able to set them.
5. On most pages I included a '**Page Tree'** Macro, and enabled the Search, Expand All features. This lets me and everyone see where the page is sitting the tree. It shows order.
6. I created teams and assigned teams to the various landing pages.
7. I restricted who had WRITE permission from the root page or home page and also on the various landing pages using the teams.
8. I confess I have purchased a plug-in called [SubSpace Navigation for Confluence](https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence?hosting=cloud&tab=overview) which is a menu system that sits at the top of every Confluence page for easy access to anything. The nice thing about the menu is that one only sees what you have permission for.

![menu.png](https://community.atlassian.com/t5/image/serverpage/image-id/74209iCDB32BA7649E6ED9/image-size/large?v=v2&px=999 "menu.png")

I hope this helps and apologies if I am way off-track.

Mike


Tags: confluence-server

content

information

map

server
How to delete an improperly created space
Asked by mithrilstar:

I just signed up to Confluence (free tier) and as part of the onboarding created a space. However the settings for the spaceshow no option to either change the name or delete the space etc. To compare I created another space and that one shows all the options. I have not invited any other member yet.   

Screenshots for comparison

The original space (with problematic settings)  
![Screenshot from 2019-11-21 20-02-05.png](/t5/image/serverpage/image-id/73684iBF2CCCA87DE1A80A/image-size/large?v=v2&px=999 "Screenshot from 2019-11-21 20-02-05.png")

The other one (for comparison)

![Screenshot from 2019-11-21 20-11-17.png](/t5/image/serverpage/image-id/73686i069B9F199855EDA6/image-size/large?v=v2&px=999 "Screenshot from 2019-11-21 20-11-17.png")

My question is how to either get the state configured right for the old project or at least have it be deleted.

Thanks


Answers:
author: Alex Christensen
body: The same thing happened to me on my free-tier Confluence Cloud instance. Unfortunately, since the free tier only has Community-driven support, I don't think we can get spaces like these deleted. I believe this space deletion requires a system administrator, and only Atlassian Support has system administrator permissions on Confluence Cloud instances.

comments: author: mithrilstar
body: Then it likely points to a bug in their onboarding process.. I mean it's not exactly a problem if it just sits there unused.. but yeah it's a little irritating. Oh well I though maybe I was missing something simple as a new user.


author: Alex Christensen
body: Just found out that Atlassian knows about this issue and is working on a fix! More info here:

<https://jira.atlassian.com/browse/CONFCLOUD-68319>


author: mithrilstar
body: Thank Alex! I've subscribed to that issue now.


Tags: cloud

confluence-cloud
How to delete tasks from my profile in Confluence?
Asked by Stefan:

As an administrator I copied some page from space to another. These pages includes a lot of tasks and they appear under the task tab in my profile.

Is there a way to remove them? There are too many to count


Answers:
author: Darryl St_ Pierre
body: Can you delete the tasks from the page copies?

comments: author: Stefan
body: Hi Darryl, of course I can. But I don't want.  
I copied the pages, because the project split up and the team wanted a new space. And since I'm the "creator" of these pages, all tasks belongs to me. I'm the administrator and not involve of the work in the project.


author: Darryl St_ Pierre
body: Hi Stefan,

I apologize, I wasn't clear about the specifics of your scenario.

Could you confirm, are you on Confluence Server or Confluence Cloud? The area you posted in is Cloud, but the tags attached are Server. If you are using server, you may want to move or repost the question in the Server area.

I have not run into this problem myself, though occasionally I receive notifications for updates to pages that I created but am not watching.

Darryl


author: Stefan
body: Hi Darryl,

first of all, I have to apologize, because I raised this question in the wrong collection.  
It's Confluence Server and I used [Copy Page Tree.](https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=cloud&tab=overview)

Thank you for the hint

Stefan


Tags: server

task
how to transfer data from the old confluence h2 to anoter new confluence use oracle database?
Asked by liudaxia:

My problem is that when i backup the zip form the old confluence ,it is 6G size.

when I whant to import it to the new confluence,it has throw an error below.

Import failed. Check your server logs for more information. com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Confluence Space IA Plugin(com.atlassian.confluence.plugins.confluence-space-ia) #11.0.10 (table AO_187CCC_SIDEBAR_LINK):Error executing update for SQL statement 'CREATE SEQUENCE "AO_187CCC_SIDEBAR_LINK_ID_SEQ" INCREMENT BY 1 START WITH 1 NOMAXVALUE MINVALUE 1'

I do not know why it throw this question? what should I do ?

I just want to transfer the data from h2 embedded to oracle database.

please tell me.Thank you.


Answers:
author: Sergey Kiselev
body: Faced the same issue. Recreated tablespace as "jiratbs". Recreated user without the option TEMPORARY TABLESPACE. Seems the problem has gone.


author: Edwin Kyalangalilwa
body: Hi [@liudaxia](/t5/user/viewprofilepage/user-id/3646326) ,

Please confirm that you're following the steps found here:

<https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>

Most importantly, the versions of Confluence must be the same.

Also, confirm that the Oracle database is configured correctly.

<https://confluence.atlassian.com/doc/database-setup-for-oracle-173821.html>


Tags: confluence-server

server
Add a label to a Confluence page via PowerScripts
Asked by Patrick_Vanhoof:

I want to add the first letter of the page title as label to that page, using PowerScripts for Confluence.

The script I have is file setFirstCharacterPageTitleAsLabel with code:

```
number pageId = id;
string newLabel = substring(pageId.title,0,1);
addLabels(pageId, newLabel);
return
"id: " + pageId,
"title: " + pageId.title,
"label: " + newLabel;
```

On the page I put the 'Sil script' macro as follows:

![Sil script macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/73665iFF647B31831EB207/image-size/large?v=v2&px=999 "Sil script macro.png")

But as you can see I immediately get an error. What am I doing wrong?


Answers:
author: Hyrum Steffensen--Cprime
body: Hello Patrick,

I copied your script exactly as you have posted and it works perfectly according to the parameters as you described. The only way I could reproduce your error was to intentionally misspell the name of the sil script, "setFirstCharacterPageTitleAsLabel.sil". Please check the spelling of the script or copy and paste the name directly from the SIL Manager. If you would like additional help, please stop by the support chat room found anywhere in the Power Scripts for Confluence documentation.

<https://confluence.cprime.io/pages/viewpage.action?pageId=32815950>

You can also chat with me via my Drift chat profile:

<https://drift.me/hyrumsteffensen>

Regards,

Hyrum Steffensen  
Product Engineer, Power Scripts


Tags: confluence-server

cprime

power-scripts

server
Can I add ?Recently Updated? macro to the Space sidebar?
Asked by Ashley Yulzari:

I'm trying to add to macros to the Space sidebar and not only links...


Answers:
author: Henning van Ackeren
body: Go to Space Tools - Look and Feel - Sidebar, Footer, Header. There's instructions how to add macros, but keep in mind that this may look weird, depending on the output of the macro.

comments: author: Ashley Yulzari
body: Thank you!

I tried using the Wiki markup of "Recently updated" macro:

    {recently-updated:spaces=ds|author=admin|max=10|hideHeading=true|width=50%|theme=sidebar|showProfilePic=true|labels=choc|types=page}

and it's not working...


author: Henning van Ackeren
body: It seems you just copied the example markup?? You need to configure the macro by setting the appropriate values in the markup. E.g. spaces=@self to show only recent updates from the space you are in. You may want to leave "admin=" empty to show latest updates by any users.


author: Ashley Yulzari
body: Yes, I'm a beginner.

Thank you!

I modified the markup and now it's working.


Tags: confluence-server

server
How do I paste a table into a confluence page?
Asked by Anissa Whyte:

I am trying to paste a table from word/excel in to a confluence page. Every time I do it just comes up as dis-jointed text instead of the actual table.

Is there any way to just copy and paste the table in to the confluence page as is?


Answers:
author: Alexander Ling
body: Hello [@Anissa Whyte](/t5/user/viewprofilepage/user-id/3646242)

When I try to paste rows/columns from an excel sheet, it automatically creates a table. So I cannot really reproduce the issue, one suggestion I have though is to create an empty table in confluence first and then try to paste your data inside that table. You only need to create 1 cell in confluence for it to work. I attached some images below which describe what I mean.   

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/73658i5AEC2D06ED40AE14/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/73659iAB226155FA181887/image-size/large?v=v2&px=999 "image.png")  
I hope that solves your issue :-)


Tags: cloud

confluence-cloud
How can I prevent users from viewing images that are attached to a Confluence page?
Asked by Eliezer Basner [EXT]:

After our Confluence space is published to the web, if I double-click on an image, the image is displayed in an image viewer. Using the image viewer, I can scroll through all the images on the current page, but if I continue scrolling I can also see all the images (even old versions of the images which are no longer displayed on the current page) that are **attached** to the page. I do not want our users to be able to see our old drafts. How can I configure the page so that users can only see the current images if they try scrolling with the image viewer?


Answers:
author: Poorvi Jhawar
body: Hi [@Eliezer Basner \[EXT\]](/t5/user/viewprofilepage/user-id/3646221) and [@Adi Atzmony](/t5/user/viewprofilepage/user-id/3033922)

If you delete a file or an image from the editor, the file or image will not be deleted. It will be needed to be deleted under Attachments.

You'll have to delete it under **Attachments.**Please see screenshot below. In case this answers your question, would appreciate you to accept the answer :)

Let me know how you go.

Cheers

Poorvi

![Screen Shot 2019-11-22 at 9.21.48 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/73726i1B6F189DAB88538F/image-dimensions/603x239?v=v2 "Screen Shot 2019-11-22 at 9.21.48 AM.png")

comments: author: Eliezer Basner [EXT]
body: Hi Poorvi, [@Poorvi Jhawar](/t5/user/viewprofilepage/user-id/3578978)

Thanks for your reply.

However, I am still not sure how to delete the image. When I go to Attachments, I see the image filename that I want to delete, but how do I delete the file once I have selected it?

Thanks,

Eliezer


author: Poorvi Jhawar
body: Hi [@Eliezer Basner \[EXT\]](/t5/user/viewprofilepage/user-id/3646221)

There will be an option to **Delete,** if you can't see it. It probably means you don't have the space permission.

![Attachment_versions.png](https://community.atlassian.com/t5/image/serverpage/image-id/73888i8F3E055F1C5641C3/image-size/large?v=v2&px=999 "Attachment_versions.png")Hope this helps :)

Let me know how you go.

Cheers

Poorvi


author: Eliezer Basner [EXT]
body: Thanks soo much. Poorvi!

I don't see Delete, but at least I knew what to look for!

I will have to ask my Admin or ask for permissions.

Cheers,

Eliezer


author: Poorvi Jhawar
body: Hey [@Eliezer Basner \[EXT\]](/t5/user/viewprofilepage/user-id/3646221)

Sounds good. If it helped you, would you like to accept my answer :)

Cheers

Poorvi


author: Eliezer Basner [EXT]
body: Yes, Poorvi, I will accept your answer. Thanks so much!!


Tags: confluence-server

server
How do I edit placeholder text in a template?
Asked by Paul Redmond:

I am creating a template for use in my confluence cloud. I am using placeholder text to provide a description of what the user needs to enter in the relevant sections.

Once I have added the placeholder text to the template, I can't seem to edit it. I can only completely delete the entire placeholder text element and create a new one.

Am I doing missing something here or is this a known bug/limitation?

BTW, I have tried in both Chrome and Firefox on windows.


Answers:
author: Jorge_Reyes
body: Not being able to edit placehoders I've created is very annoying!

comments: author: Dan Didier
body: I have the same issue. using templates with many placeholder text boxes but cannot edit it. Only delete and start over...


author: eric.law
body: see also <https://community.atlassian.com/t5/Confluence-questions/How-do-I-edit-instructional-text-in-the-new-editor/qaq-p/1309370#U1491510>


author: Shannon S
body: Hi Eric,

Thank you for linking back to this earlier question!

I'll include the Jira ticket here for visibility since many people have encountered the same issue.

* [CONFCLOUD-67333](https://jira.atlassian.com/browse/CONFCLOUD-67333) *Placeholder text on templates created with the new editor cannot be selected nor edited*

Make sure to click **Vote on this issue** if you want to be on the watchers' list.

Thanks again, and take care!

Shannon


author: Tom Cheng
body: Another workaround: Right-click on the placeholder text and click "Inspect' from the pop-up menu. This brings up the HTML code in the browser's developer console. You can double-click the placeholder text here, copy it, and paste it into a new placeholder element to edit.

![Screenshot 2023-03-09 at 12.09.15 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/244782iDBDA51F3E25622C2/image-size/large?v=v2&px=999 "Screenshot 2023-03-09 at 12.09.15 PM.png")

comments: author: Bryan Severson
body: As an added tip, you can edit the text right in the inspector window. This is actually an improved editor over the placeholder editor, which looses your entire text if you happen to click away from it.

Once you have what you want, copy the text and close the inspector. This gives you the advantage of actually seeing what your placeholder text will look like, as your edit will actually show in confluence upon closing the inspector. ++Be forewarned++ however, the edit won't actually take when you save/update. You still need to destroy the old placeholder and paste your edited text into a new placeholder if you're satisfied.

Cheers [@Tom Cheng](/t5/user/viewprofilepage/user-id/5166197), great suggestion!


author: Jon Ramer
body: It seems the placeholder macro may be broken or removed recently. Typing \`/placeholder\` doesn't do what it used to.


author: dominique.lazo-flores
body: I will be writing the text somewhere else and then copy/pasting it into the placeholder macro. Has worked for me so far.

Not very elegant though.


Tags: confluence-cloud

template