youngmon/atlassian-qna huggingface dataset:
Copy comment from card to new card in another board
Asked by Keisha Walters:

Hi,

I hope someone can help with this. I can't quite get the Butler formula right to do the following:

I want that when you write a comment in a card on X Trello board that it automatically creates a new card on Y Trello board with the card title the same as the comment.

I have got as far as setting up the rule to create the new card on Y board, but the card title keeps coming up as 'new card', so I just need to figure out how to get the title to be the same as the comment on X board or if not, how to get the card description to be the same as the comment.

Is this possible? Any suggestions?

Thanks!


Answers:
author: Felix
body: Check out <https://support.atlassian.com/trello/docs/butler-variables/>

You likely want to use the "{cardname}" variable in the title field in your Butler rule.

comments: author: Keisha Walters
body: Thanks. Will take a look.


author: Keisha Walters
body: The cardname variable didn't work, but I was able to find the solution via the link that you sent: {commenttext}
Looking to pop out Trello, own icon
Asked by Jemma Woolford:

Not sure this is the right way to convey what I mean? At the moment I am using Trello via a webpage, ++but++ I was wondering does it pop out to it's own I don't know the terminology, but like an app, program or something similar? - The main reason for this is that it gets lost when I have loads of Windows open and if it had it's own little icon that I could pin to my Taskbar that would be fab?

Thank you

Jemma


Answers:
author: Brittany Joiner
body: [@Jemma Woolford](/t5/user/viewprofilepage/user-id/4990893) welcome to the community! I think you're asking if it has an app/way to access it outside of the browser, and the answer is yes!  

<https://trello.com/en/platforms>

comments: author: Jemma Woolford
body: Totally AMAZING!! - Love it more now, if that is possible! :)
Add to Trello button in Outlook not working
Asked by CHERIE GINN:

Hi there, love Trello and how it integrates into Outlook. This morning, when hitting the button to add a card to Trello, it keeps stating Sorry, could not be added. Try Again/ I have tried uninstalling and making sure there are not PC updates outstanding. All to no avail. Please help!!


Answers:
author: Alex W
body: Hey [@CHERIE GINN](/t5/user/viewprofilepage/user-id/4990894) - welcome to the Community! Microsoft support the Outlook add-in, do you mind reaching out to them about this issue at trelloaddin@service.microsoft.com?


Tags: ms-outlook
not able to edit files in bitbucket directly
Asked by anil kumar K:

Hello,

If i try to edit file directly from the web I'm getting following error

"Failed to detect original file encoding. Cannot save commit with unknown encoding"

I renamed file name from test-file to testfile. Still getting same error. Please help me to resolve it.


Answers:
author: Caroline R
body: Hi, [@anil kumar K](/t5/user/viewprofilepage/user-id/4451071)! Welcome to the community!

Just to give you some context around this behavior, Bitbucket tries to guess a file's encoding and, when it fails, issues like this may arise.

We already have a feature request to allow users to specify the encoding for a repository, which I believe would solve issues like this:

* <https://jira.atlassian.com/browse/BCLOUD-7239>

I've linked your question to this feature. Please consider adding yourself as a watcher, this way you get updated as we make progress with this.

If you are not familiar with our Feature Request Policy, you can read more about it [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

With that said, could you confirm what encoding you are using for this specific file?

One suggestion would be to use utf-8 encoding for this file, if possible (e.g. if you use different encoding because you want to use e.g. Japanese characters, this won't be a feasible solution I guess). If it's ok for you to use utf-8, you can try deleting this file, and create a new one (with the contents of the deleted) and make sure it uses utf-8 encoding. Commit and push it to Bitbucket. Then please let me know if editing it online works for you.

I hope this helps, but please let me know if you face any obstacles.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
?????????????
Asked by tshiraishi:

??????????????????????????????????????????????????


Answers:
author: Rick Li
body: ?????????????????????????

Bitbucket?????????????Jira?????????

???????Jira??????????BItbucket?????????????????

???Jira???????????????????????????????????

comments: author: tshiraishi
body: ?????????????Jira????BitBucket???????????

??Kind???????????????Request?????????????????????????????????????????????BitBucket????????????????????BitBucket?????????????

![????????? 2021-07-29 0.26.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/153350iD84C533385DD1C9E/image-size/large?v=v2&px=999 "????????? 2021-07-29 0.26.49.png")
kubectl pipe error: KeyError: 'metadata'
Asked by Martin Cassidy:

I'm trying to use the kubectl pipe to deploy to kubernets but I'm getting the error:

    Traceback (most recent call last):  File "/pipe.py", line 165, in <module>    http://pipe.run()  File "/pipe.py", line 156, in run    self.handle_apply()  File "/pipe.py", line 113, in handle_apply    self.update_labels_in_metadata(template_file, labels)  File "/pipe.py", line 36, in update_labels_in_metadata    yaml_doc['metadata'].setdefault('labels', {}).update(labels)KeyError: 'metadata'

I assume that this is because my yml doesn't have a root element "metadata". The yml was generated using the fabric8 maven plugin, and looks similar to the below (I've removed large chunks of it, but this should be enough to go on:

```
---
apiVersion: v1
kind: List
items:
- apiVersion: v1
  kind: Service
  metadata:
    annotations:
    labels:
    name: 
  spec:
    ports:
    type: NodePort
- apiVersion: apps/v1
  kind: Deployment
  metadata:
    annotations:
    labels:
    name:
  spec:
    replicas: 1
    revisionHistoryLimit: 2
    selector:
    template:
      metadata:
      annotations:
      labels:
    spec:
      containers:
```


Answers:
author: Oleksandr Kyrdan
body: Hi [@Martin Cassidy](/t5/user/viewprofilepage/user-id/527949) ,

The new version with fix released:

```
script:  - pipe: atlassian/kubectl-run:3.0.1    variables:      KUBE_CONFIG: $KUBE_CONFIG      KUBECTL_COMMAND: 'apply'      RESOURCE_PATH: 'nginx.yml'
```

It would be great if you provide us with your feedback about the pipe.

<br />

Cheers,  
Oleksandr Kyrdan


author: Oleksandr Kyrdan
body: Hi [@Martin Cassidy](/t5/user/viewprofilepage/user-id/527949)

Thank you for your question!

We'll investigate this issue and notify you.

Cheers,  
Oleksandr Kyrdan


Tags: bitbucket-pipelines

cloud

kubernetes
Internal server error when adding a personal ssh key
Asked by andreventu:

Hi,

When I try to add a personal ssh key on bitbucket repository setting, I am getting "Internal server error". Someone has any idea of the reason? No more information is provided by bitbucket

Thanks

Andr?


Answers:
author: Theodora Boudale
body: Hi Andr? and welcome to the community.

Bitbucket Cloud had two incidents that affected the website among others, the day you created this question:

* <https://bitbucket.status.atlassian.com/incidents/cb3710llwmll>
* <https://bitbucket.status.atlassian.com/incidents/w46h8p0qpf10>

It is possible that the error you were seeing was due to either of these incidents.

Are you able to add an SSH key now?

In case you are still having issues, could you please let us know:

**1.** Are you getting this error when you try to add an SSH to your Bitbucket Cloud account on <https://bitbucket.org/account/settings/ssh-keys/>? Or when you try to add an SSH key to a repository's Access keys?

**2.** The internal server error usually comes with a 5xx response. Could you please open the "Developer tools" in the browser you are using, then navigate to the Bitbucket page that gives you this error. In "Developer tools" select the **Network** tab, and then find and select the request that gives a 5xx response. In the **Headers** panel (after you select the request with 5xx response) check if there is a field named **sentry id**. If you can provide us the value of that field, I can look it up in our system for further info.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Not receiving verification email for new account
Asked by uniquepoolmanagement:

I just tried creating a new account but didn't receive the verification email, I just wanted to make sure it wasn't on my end because I know there are technical difficulties occurring at the moment.


Answers:
author: Theodora Boudale
body: Hi [@josh581](/t5/user/viewprofilepage/user-id/4476905) ,

The email address you mentioned was indeed in a suppression list due to a hard bounce response from the mail server on 12th July 2021.

I went ahead and removed it, so the user needs to request a new verification email now as the previous ones were dropped. Please feel free to let me know how it goes.

Is this the same email that [@uniquepoolmanagement](/t5/user/viewprofilepage/user-id/2854498) was talking about? I'm not sure if both community accounts are yours and if the email you mentioned is the same as the one that the original post is referring to.

Also, just a heads up, I removed the email address from the post for privacy reasons.

Kind regards,  
Theodora


author: Colum McAndrew
body: I've not seen any reports of issues with Atlassian notifications. I'd check with your IT to see if the issue is with your exchange.

comments: author: josh581
body: Could someone check to make sure they're not bouncing? The intended recipient should be \<email_removed\>


Tags: bitbucket-cloud
Read-access only on a forked repo on bitbucket.org
Asked by Mark Richter:

I forked a repo on bitbucket.org ([tutorials.git.bitbucket.org](https://bitbucket.org/mrzenwiz/tutorials.git.bitbucket.org)) and when I try to push to it from my shell. I get this:

*$ git push origin my1stupdates*   
*Unauthorized*   
*fatal: Could not read from remote repository.*

*Please make sure you have the correct access rights*   
*and the repository exists.*   
*--- end of message*

Why can't I push to (or anything other than read from) it? It's my fork.

I've checked all the usual places where I can look in github for security settings and nothing comes up. When I check the user access, it says view only and I can't change it.

What good is a tutorial fork when it's inaccessible for modifications to my fork?

Frustration level: high (probably obvious).

Thanks in advance.


Answers:
author: Theodora Boudale
body: Hi Mark and welcome to the community.

You should be able to make changes to your own fork. If you try editing a file of the repo on Bitbucket website from the **Source** page of the repo and commit the changes, or create a branch from the **Branches** page, are you able to perform these actions?

I suspect that the issue you're facing may have to do with authentication from your machine to Bitbucket, and we would need some additional info to troubleshoot the issue and resolve this:

**1.** First, could you run the command **git remote -v** in your local clone and confirm that the URL listed for origin is of your own fork?

**2.** Are you using HTTPS or SSH to push to the repo? You can figure this out from the URL in the output of the **git remote -v** command.

**3.** I would like to ask if you could share the output of either of the following commands, depending on what authentication method you use. These commands will provide more verbose output and very possibly an indication of what may be going wrong when trying to authenticate.

If you use ++HTTPS++:

```
GIT_CURL_VERBOSE=1 git push origin my1stupdates
```

**Please make sure to remove the line that starts with "Authorization:" from the output prior to sharing it here, as it includes credential info.**

If you use ++SSH++:

```
GIT_SSH_COMMAND="ssh -vvv" git push origin my1stupdates
```

Also, make sure to sanitize any private/sensitive info in the output, e.g. your username, the workspace id.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud
Not receiving password reset email
Asked by Brenda Lora:

Bitbucket won't let me log in with my password, only through email, which limits what I can do with the tool. I've tried resetting my password, but I'm not receiving the email that lets me reset it (not in spam either).


Answers:
author: Theodora Boudale
body: Hi [@Brenda Lora](/t5/user/viewprofilepage/user-id/4473870) and welcome to the community.

Does this concern the Bitbucket Cloud account with the same email as your community account?

I checked this email address in our system and it is not in any email suppression list.

I sent you another password reset email just a few minutes ago and checking our email logs I can see that it was successfully delivered to your email server.

Could you please check if you have received it?

Kind regards,  
Theodora

comments: author: Brenda Lora
body: Yes I received it! Thank you so much, now I can log in. Not sure why I wasn't receiving the emails before but I am now.


author: Theodora Boudale
body: Hi [@Brenda Lora](/t5/user/viewprofilepage/user-id/4473870),

That's good to hear, thank you for the update and you are very welcome!

I'm not sure what happened before, but I suspect it may have been a temporary glitch with the servers.

Please feel free to reach out if you ever need anything else!

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
We want to migrate from github to bitbucket with PR's, issues e.t.c
Asked by bidarianil:

I was exploring the options in atlassian bitbucket(cloud) for migrating github to bitbucket with the PR's, issues e.t.c like a mirror copy, i couldnt find much, can you please suggest me a way on how can i achieve the same.


Answers:
author: Caroline R
body: Hi, [@bidarianil](/t5/user/viewprofilepage/user-id/4475339)! Welcome to the community!

We do have an "Import Repository" feature to import repositories from Github. You can take a look at this documentation to check the steps: [Import a repository from GitHub or GitLab](https://confluence.atlassian.com/bitbucket/import-a-repository-from-github-or-gitlab-951409524.html)

However, it's not possible to import pull requests or any other metadata. The reason for this is that the metadata is not compatible between Github and Bitbucket Cloud, so it would require a direct conversion to allow this to be migrated as well. PRs or issues aren't Git data, so they can't be easily converted like commits, they depend on the implementation of each service you are trying to import from. The same applies if you were migrating from Bitbucket into Github, PRs and issues would not be migrated.

We have the following open feature requests to implement this ability moving forward as you can see here:

* <https://jira.atlassian.com/browse/BCLOUD-19942>

* <https://jira.atlassian.com/browse/BCLOUD-6698>

I've linked this question to the feature requests. Please consider adding yourself as a watcher, this way you get updated as we make progress with this. If you are not familiar with our Feature Request Policy, you can read more about it [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

Please, feel free to share any additional questions or concerns regarding this subject.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
I can't receive invitation email on Bitbucket
Asked by Matei-Stefan Ranga:

Hello,

I do not get invitation e-mails from any workspaces. It is my first day on the project and I cannot join the repositories! What can I do?

I do not get the e-mail about the bug report I created either.


Answers:
author: Theodora Boudale
body: Hi [@Matei-Stefan Ranga](/t5/user/viewprofilepage/user-id/4475235) and welcome to the community.

I see that you have opened a support ticket for this issue and it has been handled there. Your email address was in a suppression list because the first time Bitbucket tried to send you an email, there was a hard bounce response from your mail server.

The engineer working on your ticket removed your email address from the suppression list. If your email account is operational now, you can ask one of your admins to resend any invitations. New invitations need to be sent, as the previous ones were dropped.

Please feel free to let us know if things are ok now.

Kind regards,  
Theodora


Tags: bitbucket-cloud
How can I create a pull request from command line?
Asked by Deepak Sen:

I am trying to create a pull request without using website UI. Please post a method to do the same using API


Answers:
author: Syahrul
body: Hi [@Deepak Sen](/t5/user/viewprofilepage/user-id/4475043)

Welcome to the community!

You can create a Pull request through our API endpoint by using Curl in the command line or scripting. Please check our API documentation at:

* [Create Pull request API Endpoint](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pullrequests/#api-repositories-workspace-repo-slug-pullrequests-post)

I hope this helps.

Cheers,  
Syahrul

comments: author: Rich Bayless
body: Is this ++still++ the case? If so, this is ridiculous!


author: Syahrul
body: hey [@Rich Bayless](/t5/user/viewprofilepage/user-id/5402497)

Let me fix that in context, as it can confuse some. Thanks for pointing that out.

Regards,  
Syahrul


Tags: atl-gruland
Disable projects in bitbucket workspace
Asked by Stijn:

Hi,

I was reading trough the following resources page:  
(<https://support.atlassian.com/bitbucket-cloud/docs/group-repositories-into-projects/>)  
and under the section"Create a Project" it states the following (emphasis mine)
> Every workspace **that has projects enabled** will have an initial untitled project which contains all the workspace's repositories.

This seems to imply that there is a way to disable projects in the workspace. But i can't seem to find the option to do so in any of the settings menus.

Could someone point me to the location of this option?  
Or is the documentation outdated and is it not possible anymore to turn off projects?

Thanks in advance,

Stijn


Answers:
author: Caroline R
body: Hi, [@Stijn](/t5/user/viewprofilepage/user-id/4473386)! Welcome to the community!

Indeed, this documentation is outdated and it's not possible to turn off projects, just delete them after removing the repositories under the project.

Thank you for reporting this to us, we really appreciate that. I have created a ticket with the team the manages our documentation to update this information.

Please, feel free to share any additional questions regarding this subject.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
Not receiving email verification
Asked by sanjeewaS:

Hello

This is my colleague email address 'email_removed' that used to create new account , but he didnt receive any email to activate the account from atlassian.

Can you fix this issue pls ?

Thanks Sanjeewa S


Answers:
author: Theodora Boudale
body: Hi Sanjeewa and welcome to the community.

I checked in our system and I saw a hard bounce event for this email, created on 12th July 2021, with the error message:
> 550: 550 5.1.1 ...@... Recipient address rejected: ... in virtual mailbox table

There might have been an attempt to create an account before the email was operational. The hard bounce informs us that the email does not exist and in this case, it is placed in a suppression list, as we no longer try to resend to non-existing emails.

I went ahead and removed the email from the suppression list.

Could you please ask your colleague to first check if their email account is working (e.g. you can try sending them a test email from your email)? If their email is operational now, they can then request another verification email.

A new verification email needs to be requested, as the previous ones were dropped.

Just a heads up, I removed the email address from your post for privacy reasons.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,  
Theodora

comments: author: sanjeewaS
body: Great!. Its working :)


author: Theodora Boudale
body: That's good to hear! Thank you for the update.

Please feel free to reach out if you ever need anything else!

Kind regards,  
Theodora


author: Mamatha.Narayana
body: my collegue is also having the same issue, i am the admin for Jira access, i have sent out the invite for her to accept but she doesnt recieve the email notification for Jira , hence cant login into it .

Please suggest


Tags: bitbucket-cloud
Bitbucket Server upgrade path from 4.14.4 to 7.6
Asked by Bibin Varghese:

Hi,

Currently we are using Bitbucket server 4.14.4 on RHEL 7. Can we upgrade directly from 4.14.4 to the 7.6 Long Term Support release or do we need to upgrade to an intermediate version eg: 5.0 or any other version first?


Answers:
author: Christian Glockner
body: Hi Bibin,

There are no intermediate upgrades required, you can upgrade straight to 7 .6.

Cheers,

Christian

Premier Support Engineer

Atlassian

comments: author: Bibin Varghese
body: Thanks ? [@Christian Glockner](/t5/user/viewprofilepage/user-id/527595)


author: Bibin Varghese
body: [@Christian Glockner](/t5/user/viewprofilepage/user-id/527595) , is it possible to upgrade to the latest version 8.2 directly from 4.14.4?


author: Christian Glockner
body: Hi Bibin,

It's always a good idea to check the upgrade guide for the version you're planning to upgrade to. For 8.2 that's at <https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html> and under **Determine your upgrade path**it says
> You can update from any previous version of Bitbucket Server (or Stash) to the latest version, as there is no required upgrade path.

So the answer to your question is yes.

Cheers,

Christian  
Premier Support Engineer

Atlassian


author: Bibin Varghese
body: Sure, I'll check it out. Once again thanks for your prompt reply [@Christian Glockner](/t5/user/viewprofilepage/user-id/527595) .


Tags: bitbucket-server

server
Set variable value at runtime
Asked by Eytan Yammer:

For my deployment I would like to be able to set the container tag at runtime. For example.

I have 2 containers:

container-1:1.0.2

container-2:0.1.0

I have a manually triggered deployment step. I would like to be able to do something like this in my code:

```
- helm install ${container_name}_chart --version=${container-version} --set cotainer_tag=${container_version}
```

Where container_name and container_version are set by the user at runtime.

At runtime the user can enter (or even better, if possible select from a list) the container/app name and version.

Is this possible?


Answers:
author: Theodora Boudale
body: Hi [@Eytan Yammer](/t5/user/viewprofilepage/user-id/4340618),

It is possible to set variable values at runtime but only for custom builds and for variables defined in these builds.

You can see an example in the following doc, if you search for the keyword 'variables':

* <https://support.atlassian.com/bitbucket-cloud/docs/configure-bitbucket-pipelinesyml/>

Since this step is manually triggered anyway, you can define it as a custom pipeline instead, and define container_name and container_version as variables in that custom pipeline. I'm afraid it is not possible to select values from a list, the user running the step will need to provide the values for these variables.

It is also possible to use the 'deployment' keyword for this step in a custom pipeline if you are making use of deployment environments in Pipelines.

Is this something that works for you?

Kind regards,  
Theodora


Tags: bitbucket-pipelines

cloud

variable