youngmon/atlassian-qna huggingface dataset:
Immediately after installation: A system error has occurred ? our apologies!
Asked by erikmergeport:

I just installed Confluence server, and immediately after the installation there were some strange errors: it seemed the css was not applied correctly (confluence was plain old HTML) and after some refresh and restarting the confluence service I got the following crash (details below).

Rather than fixing a broken system it would take me less time to erase the database and reinstall confluence from scratch. I did, however, enter the license details. Is there a way to re-use the license if I set up a new one?

```
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)	at com.atlassian.confluence.setup.webwork.ConfluenceXWorkTransactionInterceptor.getTransactionManager(ConfluenceXWorkTransactionInterceptor.java:29)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:52)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:39)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at 
```

(cannot paste the whole stack trace due to 20,000 characters limitation.


Answers:
author: Alexis Robert
body: Hi [@erikmergeport](/t5/user/viewprofilepage/user-id/2553663) ,

first of all, the license is not tied to a specific server or installation. If you have a valid license, it can be applied to a new installation if you want.

Regarding the errors, it could be a lot of different things but I would first check that you're using a version of Java that is support by Confluence.

Can you have a look at this page and check if your system is supported : <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

I could also be that Confluence does not have the permissions to write on its own directory, please have a look if the user running Confluence can write and read its installation and home directory.

Let me know if this helps,

--Alexis

comments: author: erikmergeport
body: Hey,

thanks for the quick reply.

FYI: system and database are supported, not installing for the first time.

I'll check the user access rights (strange though, I just ran the usual install script on Linux), there were no error messages).  

If there isn't a quick fix, I'll remove and re-install confluence; probably faster than troubleshooting.


Tags: confluence-server

server
I have turned off all email notifications, but am still receiving emails daily
Asked by Bethany Schoter:

![Email settings.png](/t5/image/serverpage/image-id/113634i3EF5286564DE3089/image-size/large?v=v2&px=999 "Email settings.png")Is there another setting somewhere that I need to turn off to stop receiving emails? Thank you.


Answers:
author: Dario B
body: Hello [@Bethany Schoter](/t5/user/viewprofilepage/user-id/4119287) ,

Welcome to the Atlassian Community!

I believe your question has already been answered in the following threads:

* [Can I turn off email notifications in Confluence?](https://community.atlassian.com/t5/Confluence-questions/Can-I-turn-off-email-notifications-in-Confluence/qaq-p/1365978)
* [How can I turn off global notifications in Conflunece](https://community.atlassian.com/t5/Confluence-questions/How-can-I-turn-off-global-notifications-in-Conflunece/qaq-p/736022)
* [Why can't I disable Confluence email notifications....](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-disable-Confluence-email-notifications/qaq-p/343932)

You might also want to review below documentation pages:

* [Subscribe to email notifications](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/)
* [Configuring the Recommended Updates Email Notification](https://confluence.atlassian.com/confcloud/configuring-the-recommended-updates-email-notification-724765536.html).

I hope this helps.

Cheers,  
Dario


Tags: cloud

confluence-cloud
Conflunce doesn't export documents with .png in it
Asked by ????? ??????:

Hello,  
Just found out that a big amount of documents can't be exported in pdf properly because it contains .png images in it. White pages with titles. While .jpg work fine. Maybe there is something that can help me without changing all images in all documents?


Answers:
author: Bill Bailey
body: Make sure the images are attached to the page and properly included, versus just pasted into the article. I have seen problems with the later.

comments: author: ????? ??????
body: They attached properly.  
But it seems like it has a problem with a format. And to correct it, I have to reimport a lot of documents. It's just of them -![](https://i.gyazo.com/d31881f6bc9499905f85dfd8bb1cadc4.png)


author: Bill Bailey
body: Is it all PNG files? How they were created? I vaguely remember problems where I needed to open the files in Adobe Photoshop and resave for the images to work properly?


author: ????? ??????
body: The first one is .jpg. I resaved it to test my theory. It worked fine. Then I reimported all images in .png and then found it, that it workes fine. One problem remains - I need to reimpoirt more than 350 images. I just want to know if it is possible to do 1 time for all documents with images.


author: Bill Bailey
body: Unfortunately no. You would have to write an external script to walk through all the pages, download the attachment, resave, reupload.


author: ????? ??????
body: Understood. Thank you.


author: MS
body: My images didn't display in the default PDF export when Confuence automatically sized them but when I changed them to a fixed size, they displayed okay.


Tags: cloud

confluence-cloud
Lost content after page rename
Asked by lisa sinclair:

\*Issue\*

We have two pages: "Page A" and "Page B".

Unfortunately someone renamed "Page A", making the title "Page B". This was a complete accident.

\*Result\*

This has resulted in losing everything in Page A.

\*Actions to remedy\*

We've checked Deleted items and have found nothing from the original "Page A".

The version history on "Page B" doesn't include anything from "Page A".

\*Question\*

Is there any way to recover "Page B" from the system?


Answers:
author: lisa sinclair
body: Never mind, we found it. The scenario wasn't what it was perceived to be.


Tags: cloud

confluence-cloud
interactive view of Jira issues on confluence page
Asked by Jez:

Hi

I am able to use Jira macro on Confluence to display a jira issue (or lists of issues from jql).

I would like for the Confluence page to have dynamic ability i.e. the user can enter an issue id (or some other jira parameter) to view on Confluence a particular issue of their choice.  

Is this possible?

(i am new to both confluence and jira)


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jez](/t5/user/viewprofilepage/user-id/4119180) ,

You may try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app.

Wrap your Jira Issues macro in the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro body and set the required filters:

![Jira 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/113654i794C78F638317C13/image-size/large?v=v2&px=999 "Jira 1.png")

![Jira 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/113674i789FD6EB2C0210D0/image-size/large?v=v2&px=999 "Jira 2.png")Now your users can find whatever issues they need easily.

![Jira 3.png](https://community.atlassian.com/t5/image/serverpage/image-id/113676i70890DF206EC2B77/image-size/large?v=v2&px=999 "Jira 3.png")

If you are used to Excel/Spreadsheets experience, you'll may use our **live filtration**. You'll be able to set filters on the go right from the view page and save the changes if required.

Just hover your mouse near the table headers and you'll see the filtering icons:

![Jira 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/113666iC9BBAF954919B829/image-size/large?v=v2&px=999 "Jira 4.png")![Jira 5.png](https://community.atlassian.com/t5/image/serverpage/image-id/113667iB16BB9723F29AC8A/image-size/large?v=v2&px=999 "Jira 5.png")

comments: author: Jez
body: thank you - i didnt try it yet but that looks promising


Tags: confluence-server

server
Section macro unavailable in cloud version
Asked by Marie Curtis:

I have used the Page Layout for a Confluence page, however I require more flexibility and therefore want to use the Section macro. However, when I search for this in my available macros, it doesn't seem to be available. Is this a premium macro? If this isn't available in Standard, is there a way to frame the Page Layout frames?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, the new editor does not do sections any more, so it doesn't offer the macro.

You can get some of the functionality from the "layout" function, but the sections are no more.


Tags: cloud

confluence-cloud

macro

section
Confiform Comment Field
Asked by Tim Oldendorf:

Probably something simple I am missing but I have a cofiform that has a comment field in it. But if the comment contains a ' it looks like below.

How can I fix this?

![2020-10-08_14h11_55.png](/t5/image/serverpage/image-id/113559i6BF8D5622C4AE604/image-dimensions/449x435?v=v2 "2020-10-08_14h11_55.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi Tim

Seems to be a bug in ConfiForms - escaping too much.

Will register it in our Jira with high priority

Thanks and sorry for the inconvenience it causes

Alex


Tags: confiforms

confluence-server

server
Page Properties MACRO not populating on my page
Asked by Ivette Murphy:

I have a Page properties MACRO function not populating on my page....

Thus the Page Properties report is not populating.

HELP!

Thx,

Ivette


Answers:
author: Niranjan
body: Hi [@Ivette Murphy](/t5/user/viewprofilepage/user-id/4099101) - This may be an indexing problem. Do you see any errors in confluence logs?

comments: author: Ivette Murphy
body: Thank you, how would I check this?


author: Niranjan
body: General access to content indexing is disabled by default, and can only be done by the System Administrator. To enable content indexing, contact Atlassian Cloud Technical Support at [https://support.atlassian.com](https://support.atlassian.com/). The atlassian team can confirm if the issue is related to re-indexing


Tags: cloud

confluence-cloud
How can I add an excel type formula into confluence table without any add on
Asked by Gigi Delacruz:

Hi! I really enjoy using confluence page and table but I'd like to make calculation on in the table for example a simple SUM formula or average. I know there's an add on but is this a feature I could do without any add-ons ? Pretty much I'd like to have excel features in confluence  

TIA


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Gigi Delacruz](/t5/user/viewprofilepage/user-id/4118410) ,

There is no such feature out-of-the-box in Confluence (both for Cloud and Server/DC).

Try to browse the Marketplace and find the corresponding app.

For example, we can recommend to use our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.You'll be able to use filters, create pivots, count sums/average numbers/literals/etc. and perform much more complex table calculations with the help of the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro), [Pivot Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Pivot+Table+macro) and [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macros.


author: Shardul Juyal {Addteq}
body: As mentioned by Bill and Katerina, not possible in out of the box confleunce.  

You can try Addteq's [Excellentable](https://marketplace.atlassian.com/apps/1211672/excellentable-spreadsheet-for-confluence) which provides a spreadsheet inside confluence, with the same formula and syntaxes.


author: Bill Bailey
body: Yeah, would be great. But not possible without writing your own plugin, unfortunately.


Tags: cloud

confluence-cloud

ms-excel
Inline commenting has stop working when we upgraded to version 7.7.4
Asked by Manuel J. Blanco:

We recently upgraded our Confluence Server to version 7.7.4 and since then the online commenting functionality is completely gone. Are we the only ones experiencing such problems? How can we go about solving it?


Answers:
author: Siddheshwar Mhetre
body: Hi,

Any resolution for this issue? Even I am facing same issue after upgrade to 7.4.5

Regards,

Sid


author: Gonchik Tsymzhitov
body: Duplicate of

<https://community.atlassian.com/t5/Confluence-questions/Inline-commenting-has-stop-working-when-we-upgraded-to-version-7/qaq-p/1501946#U1502168>


author: Jamie Rogers
body: Hi [@Manuel J. Blanco](/t5/user/viewprofilepage/user-id/1321620)

We have also upgraded to 7.7.4 in both of our test environments and the inline comment feature still works normally. Existing comments (including resolved ones) are still present and we can create new inline comments as well.

Would suggest engaging with Atlassian support (if not already) so they can assist troubleshooting further.

Regards, Jamie


author: Gonchik Tsymzhitov
body: Hi!

What do you mean under online commenting?

Just selecting and wait then you can see commenting panel, not?

comments: author: Manuel J. Blanco
body: Yes.


Tags: confluence-server

inline

server
Native icons become huge in PDF export
Asked by Hannah Sinemus:

Some of our staff want to use the export functionality to share reports with external stakeholders. The first problem was that the PDF seemed to cut off the left and right margins, but I found a workaround for that using the PDF stylesheet thanks to [another thread](https://community.atlassian.com/t5/Confluence-questions/Confluence-Page-export-to-PDF-cuts-off-left-edge/qaq-p/778774).

The second problem I'm facing is that Confluence's native icons become oversized in the export - specifically, media cards and decision labels. How can I 1) resize them in the stylesheet, or 2) hide the icons from the export?


Answers:
author: Peter Riegler
body: We are facing the same problem with the oversized decision icons!


Tags: cloud

confluence-cloud
Can I restrict labels?
Asked by Kris Wolf:

Is there a way to limit labels to a list of only those approved by an administrator, so that users who create new articles can select pre-existing labels, but not create their own?


Answers:
author: Guilhem Dupuy
body: Hello Kris,

As far as i know, there is unfortunately no way to limit the number of labels, the users will always have the opportunity to create a new label :/


author: Bill Bailey
body: There is nothing I know of out of the box. There are two paid plugins, but they are for the server version. I don't see anything for the cloud.


Tags: cloud

confluence-cloud

label
What versions of MS Edge does Atlassian support for Confluence?
Asked by Maria Heij [Refined]:

Hello everyone!

I'm having a bit of a problem finding out what versions of Edge that Confluence works on. The latest version of Edge runs on the Chromium engine, but I also know that a lot of customers are still using the legacy version of Edge (44).

On this page it says Edge: <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

<br />

And on this page it says "latest stable version": <https://confluence.atlassian.com/cloud/supported-browsers-744721663.html>

My question: What versions of Edge are supported to run Confluence? Is it the 85+ only?

Best Regards, Maria Heij


Answers:
author: Daniel Ebers
body: Hi Maria,

the pages vary, one is written for Confluence Cloud - while the other is written for Confluence Server.  
I checked some older [post](https://community.atlassian.com/t5/Confluence-questions/Confluence-and-Microsoft-Edge/qaq-p/929571)where it was reported that MS Edge version 44 is working with Confluence - this was specifically referring to the Cloud product.

Assuming that version worked and there are no contrary statements I'd say that MS Edge is a supported browser for both products. Documentation does not lead to any other assumption.

In case a specific version of Edge is causing trouble for a customer it might be interesting to know about the specific challenges - in case it was not a general question, though.

Cheers,  
Daniel

comments: author: Maria Heij [Refined]
body: Thanks Daniel. As part of the test and support team at a Marketplace Partner, it's good to know what to aim for when checking versions for functionality and the major differences between 44 and 85 of Edge made this more urgent as we piggy-back of Atlassian's guidelines.

Thanks!


Tags: confluence-server

server
How to change the last modified date of entire page tree
Asked by Nikunj Parmar:

I have confluence space where page tree is present like below.

Page1

- Page 2

- Page 3

- Page 4

- Page 5

There are around 200+ pages. I have to change last modified date of all pages to current date.

How can i do it?


Answers:
author: James Conway
body: Hi [@Nikunj Parmar](/t5/user/viewprofilepage/user-id/4118068)

It would be helpful to the community if you could provide a bit more context...

* are you using Confluence Server or Confluence Cloud?
* why do you need to change the modified date for all the pages in the tree? E.g. Is this a compliance requirement or something else?
* Is this a one off activity or something you anticipate doing periodically?

All the best

James
Adding numerical values to a page
Asked by Lasse Kamp:

Hi,

I use Confluence as a proces library for the companies processes. Each proces is a page. Example:

Finance

Proces 1

Proces 2

Sales

Proces 3

Proces 4

etc...

The processes are grouped within each area (Under Finance there would be a group called Daily and one called Month End)

Each proces have labels to indicate with systems and users that handles the proces. I can then make a report to see which processes are using a certain system. This works well :-)

But I would like to add some values to a proces (page), that could be Time Spend. Then I would like to be able to make a report on this and maybe addingup the values.

Is this possible?

Best regards

Lasse


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Lasse Kamp](/t5/user/viewprofilepage/user-id/4117957) ,  

You can try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app.   
Its macros help to [filter](https://docs.stiltsoft.com/display/public/TFAC/Table+filtration), [transform](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) table data, [make calculations](https://docs.stiltsoft.com/display/public/TFAC/Calculations+in+tables), [create pivots](https://docs.stiltsoft.com/display/public/TFAC/Configuring+the+pivot+table) and then [visualize](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro) it. It may help you with the case.  

Best regards,  
Katerina


Tags: cloud

confluence-cloud
Import Problem from cloud to serveur
Asked by support_edti:

Hi,

I can't import backup cloud to server :

?chec de l'importation. Consultez les journaux du serveur pour plus d'informations. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Unsupported character found in content: ?

Bdd Mysql, charset utf8_bin

Can you help me ?


Answers:
author: support_edti
body: Server : 7.4.4

Cloud ??? : numlog.atlassian.net

comments: author: KMuthukumar-RP
body: [@support_edti](/t5/user/viewprofilepage/user-id/4117856)Did you find any info on this??


author: INADEV Corporation
body: I am getting same error. Were you able to resolve the issue?


author: INADEV Corporation
body: We were able to fix it by using the cleaner as described here <https://confluence.atlassian.com/confkb/incorrect-string-value-error-thrown-when-restoring-xml-backup-in-confluence-777009599.html>


Tags: confluence-server

server
using GA code for confluence server
Asked by vagarwal:

Hi team, any one has experience in setting up the GA search queries for confluence server version? currently we are able to get the views and pages but when trying to track the search terms, its doesn't appear in the GA dashboard. i am using following in GA settings - "queryString,searchQuery.queryString" as Query parameter, "key,searchQuery.spaceKey,where" in category parameter. Let us know if anyone has any experience or idea on how to get the search keywords (if not using GA but maybe using other ways)


Answers:
author: PreserVision
body: The following method is the easiest way to implement your code.

Create a new page in your space titled "Google Analytics" to hold the tracking code.  
Using the wiki markup editor, add the following to that page:  
{html}  
javascript code copied from Google Analytics  
{html}  
Then, at the bottom of each page that you want Analytics to track, use the include page macro to include the Analytics tracking code page, using the name of your Google Analytics page. Place the following code at the bottom of the content on the page. For example: add {include:Google Analytics} to the bottom of your page.  
It will take up to 24 hours for your data to appear in Analytics.

comments: author: vagarwal
body: thanks, for the response but will it help to provide the search queries that users are typing in the search? i guess the above approach will give me the no of visits etc.


author: vagarwal
body: Also instead of doing it on page level, can i do it on space level ?


Tags: confluence-server

server
JIRA macro not working withouth editing it later
Asked by Marius Mielke:

Steps (Part I):

* open a Confluence page
* click "edit"
* choose "Markup" from the tool bar
* choose "Confluence Wiki"
* enter JIRA macro: {jira:\<URL\>}
* issue widget appears in markup preview window as expected
* click "insert"
* issue widget appears on page in edit mode
* save

Expected:

* issue widget appears on page

Observed:

* issue widget shows error message "Unable to Locate JIRA Server For This Macro"

Steps (Part II):

* change to edit mode again
* click on widget with error message
* choose "edit"
* do not change anything, just click "insert"
* save

Observed:

* issue widget appears on page

So obviously I could solve this issue manually by editing and saving every issue widget, but in this case, we generate long lists of commits with related issues and it is just not feasible to do so. Is there any way I can make those widgets work from the start?


Answers:
author: Fabian Lim
body: Hi Marius,

Please refer to this article that provides a workaround to the same issue: <https://confluence.atlassian.com/confkb/unable-to-locate-jira-server-for-this-macro-displayed-after-changing-jira-application-link-name-660966702.html>

Regards


Tags: jira

macro

markup