youngmon/atlassian-qna huggingface dataset:
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Asked by ????? ?????????:

??????? ??? ?????? ???????? ???? ?? ???????? ? ????? ??????? ?? ??????


Answers:
author: Mutya A
body: ????????????,

???????, ?? ???????? ???! ???? ?????, ????????, ?? ?? ?????????????? ??????? ?????????, ??? ??????????? ????? ??????????? ????????. ?? ?????? ??????? ?????? ?????????.

?? ?????? ?? ?????????? ?????????? ??? ????????? ? ???????????, ??????? ????????? Telegram ?? ??????, ? ? ???? ????????? ?????????, ? ???? ??????????? ?? ????? ??????? ? ????? ????????.
Adding stickers doesn't work anymore on the macbook pro desktop app
Asked by Kamal Lahmadi:

Hi.

I use the Trello desktop app on my macbook pro.

Adding stickers was working until the begining of May 2024.

I restarted my computer but still, when I click on the "+" to add stickers, nothing happens.

Stickers are important to me: I write tv scripts and stickers help me to quickly identify cards.

Thank you for solving this issue.


Answers:
author: Dreamsuite Mike
body: My experience is that the MacOS desktop app can be susceptible to oddities like this that can be fixed by clearing the app data

<https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/>


Tags: desktop-app

macbook-pro

stickers
Accessing board closed by user
Asked by Robin Motta:

Hello

Our organization was utilizing Trello through the admin has removed our access to items that were in process.

Is there a way to take over the workspace of our boards?

<br />

Thanks


Answers:
author: Mutya A
body: Hi Robin,

The only way to do that is to ask the Workspace administrator to add you back in. To avoid this in the future, you might want to sign up for our Premium subscription to have more control over the Workspace and boards with [admin priviledges](https://support.atlassian.com/trello/docs/trello-premium-user-guide/#Admin-privileges).

We have 14day free trial of Premium, no credit card required here: <https://trello.com/free-trial>

Let me know if you have any other questions.
Comments has disappeared, how can i comment?
Asked by Lorna Brown:

I am able to see previous comments and activities on a card, but I am unable to add a comment on any cards, whether I am the card owner or not. This is the same experience for other members of the board.


Answers:
author: Vronik
body: Look at this:

[https://community.atlassian.com/t5/Trello-questions/All-of-my-comments-in-the-activity-area-are-gone-How-do-I-get/qaq-p/1354689#:\~:text=If%20you%20open%20the%20card,might%20still%20be%20in%20there](https://community.atlassian.com/t5/Trello-questions/All-of-my-comments-in-the-activity-area-are-gone-How-do-I-get/qaq-p/1354689#:~:text=If%20you%20open%20the%20card,might%20still%20be%20in%20there).

<https://community.atlassian.com/t5/Trello-questions/Comment-Section-not-showing-up/qaq-p/1757008>
Can you invite people to a Trello Board but only have visibility of cards they have been added to?
Asked by Andrew Whitehead:

So we are wanting to invite some Users to a Trello Board but only wanting to give them access to cards that they have been assigned to. Is there any way we can achieve this? Right now it appears that we can only add them to a Board and they will be able to see everything on that board.

Thanks so much for your help :)


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Andrew Whitehead](/t5/user/viewprofilepage/user-id/5492372) , welcome to the community :) short answer: no, there's no way to achieve that currently with Trello.  

If you want a workaround, you could create a separate board for each user and sync the cards they need to see to their respective boards using butler automation or a true 2-way sync option like [Unito](https://trello.com/power-ups/595e989fa8f137d2af456fd4/board-sync-by-unito).

comments: author: Josh_Unito
body: Thanks [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) !   

[@Andrew Whitehead](/t5/user/viewprofilepage/user-id/5492372) if you need a Trello consultant, Hannah is a superstar.

If you're curious about Unito, here's a [Trello Trello integration tutorial](https://bit.ly/TrelloCardSyncGuide) I put together detailing how to set up the Board Sync Power-Up in around 15 minutes that perpetually keeps data in sync between *all* cards in multiple boards. You can add filters to only sync *some* cards within those boards so there's a lot of flexibility depending on your use case.

As Hannah mentioned, in this case you'd want to create a separate board for your visitors, then sync *only* the cards you want them to see from your main board. Rules in Unito are really simple to set up. You can use any field in Trello as a condition for which cards to sync and when. Here's a quick screenshot from a demo flow I just created to try and match the use case you're describing:  

![Trello Guest Board Rules.png](https://community.atlassian.com/t5/image/serverpage/image-id/324022iA3A28FE6D7FFD10D/image-size/large?v=v2&px=999 "Trello Guest Board Rules.png")

It's just a simple point-and-click menu in which I added a rule to only sync cards from my Trello "Main Board" in the List "Client ABC" into my "Guest Board" and set it to a default list I created called "For Review".   

As an alternative, I could have synced cards by label, assignee, etc.


author: Hannah Humbert - Simpla Workflows
body: ?
setting up team Gantt
Asked by Ed MacDonald:

Do we have to purchase team Gantt chart with paid Trello account?


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome, [@Ed MacDonald](/t5/user/viewprofilepage/user-id/5492185) ?

Yes. It's [free to try, but after that, you have to pay](https://www.teamgantt.com/pricing).

Best,

-dave

comments: author: Ed MacDonald
body: Thanks for the reply Dave, how long is the free trial for? We need a quick evaluation for the team?

Ed


author: Dave Rosenlund _Trundl_
body: Honestly, I'm not sure, [@Ed MacDonald](/t5/user/viewprofilepage/user-id/5492185). I'm predominantly a Jira/Confluence user myself.

I know that 30 days is the std. eval. period for Jira and Confluence apps. and I would assume it's the same for Trello. But that's just a guess.

#### **\>\> Anyone? What is the standard eval. period for Trello Power Ups?** {#toc-hId-323593173}


author: Dave Rosenlund _Trundl_
body: You might also ask the Team Gantt team that question, [@Ed MacDonald](/t5/user/viewprofilepage/user-id/5492185).... Err, never mind. I was on their website looking for a "Contact Us" link to share here and I noticed that their evals are indeed 30 days.


author: Ed MacDonald
body: Thanks appreciate it.

Ed
Moving Cards
Asked by mark weidman:

We noticed when moving cards it has changed for the worse.  
It is very cumbersome now and requires scrolling each time  
to locate destinations.  
Is there a way we can go back to how it was??  
I am hoping this is just a bug or something??  
Thank you,  
Mark


Answers:
author: Mutya A
body: Hi Mark,

Please raise a ticket with us at <https://trello.com/contact#>, and we'll be happy to continue investigating this case with you in more detail. In the ticket, please send the board link where you are seeing this. Thank you!
Creation of Order List for Partners
Asked by Manuele Borghetto:

Hello, I will open a 3d Printing Service Online in the next month based on dispatching orders to 3D Partners that will Print them and ship directly to customer.   
We are cooperating with DigiFabster and we need to create a list of orders where Partners can choose and print them directly, DigiFabster told us the plug in with Trello is the best solution for it and they already did it with other customers.   
Does anybody from Trello knows how to create this list and how to manage it and can explain it to us? We are available to make a call to discuss about it.

Thank you, Manuele.


Answers:
author: Humashankar VJ
body: Hi [@Manuele Borghetto](/t5/user/viewprofilepage/user-id/5492109)

Trello don't have a native capability on integrating specifically for managing 3D printing orders with partners.  
You have to try other possibilities by set up a system using Trello boards, lists, and Power-Ups (optional add-ons) for your use case.

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**
Erro ao movimentar cart?es
Asked by Catarina Armelin:

N?o consigo movimentar os cards dentro de uma mesma ?rea de trabalho. Nenhuma mensagem espec?fica aparece, apenas n?o consigo moviment?-los. J? tentei: deslogar e logar, sair e entrar novamente nas ?reas de trabalho, limpar cach?, revisar permiss?es, mas nada funcionou.

![WhatsApp Image 2024-05-07 at 11.30.54.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/322355i2FDC85289D0508D9/image-size/large?v=v2&px=999 "WhatsApp Image 2024-05-07 at 11.30.54.jpeg")


Answers:
author: Lara
body: **Translation:**
> Error when moving cards
>
> I can't move cards within the same work area. No specific message appears, I just can't move them. I've tried: logging out and logging in, logging out and back in to desktops, clearing cache, reviewing permissions, but nothing has worked.

Hi Catarina,

Thanks for reaching out!

Hmm, that seems strange. I haven't been able to replicate the issue.

Can you please follow the troubleshooting steps in this article: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/> and let us know if the issue persists?

Lara  
The Trello Team
Copy multiple advanced checklists to a new card
Asked by Hannah Weiland:

Hi! Is there a way to copy multiple advanced checklists from one card to another within the same board? Right now I am manually adding checklists we've created from a "template" card to new individual cards by using the "add to card" checklist button within the new card. Then I have to find and select each checklist, sorting through all cards within that board, to add to the new card. It would be amazing to copy ALL checklists (at one time) from an existing card to another. Any ideas or suggestions?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Hannah Weiland](/t5/user/viewprofilepage/user-id/5192141) you could try automate it with butler to make things a bit easier! Is there a certain event that would trigger a checklist being added to a card? For example, a new card is added to the board, a card moves from one list to another, a certain member is added to the card, a specific label is applied, etc. An automation rule could look like this:

```
when a card is moved into list "In Review", add the "Review Tasks" checklist from card "Checklist Template" to the card
```

(this rule could add one or many checklists to the card).  

If it's more random, then you could trigger this manually by using a butler card button to the card or adding a unique label. There will still be the action of triggering the button, but it will be a couple less clicks than the current process!

comments: author: Hannah Weiland
body: This is super helpful, thank you!


author: Dreamsuite Mike
body: Hi [@Hannah Weiland](/t5/user/viewprofilepage/user-id/5192141)

This can be done with automation. I will give an example using an automation button...

I did a loom video but the sound wasn't captured so here is a summary of the steps:

1. Add a card which will be where your checklists templates exist
2. Add all your checklist templates to the card
3. Go to automation \> buttons
4. Create card button and give it a name you like
5. Go to the checklist tab of the automation actions
6. Add the first checklist name and enter in the name of the card you want it to come from
7. Repeat for each checklist in that card
8. Click save and give it a test

comments: author: Hannah Weiland
body: This is EXACTLY what I needed. Thank you so much!


author: Humashankar VJ
body: Hi [@Hannah Weiland](/t5/user/viewprofilepage/user-id/5192141)

Trello don't have a native capability to copy multiple checklists from one card to another at once.

Kindly try other possibilities with the help of - Trello Butler Automation

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**


Tags: automation

checklists
Permanent deletion of Atlassian / Trello accounts
Asked by Jarel Thomas:

Hello,

Are YOU able to like go ahead and permanently "DELETE" BOTH of these Trello / Atlassian accounts since an Atlassian Jira member told me that there ARE: email addresses associated with these 2 Trello / Atlassian accounts / users / profiles under:

\<email removed for security\>  
and  
\<email removed for security\>  
So.....are you able to permanently delete these 2 Atl from the Trello / Atlassian's platforms / database / systems / servers / sites for me????   

[@Sam Harding](/t5/user/viewprofilepage/user-id/3964520)  

[@Matthew Canham](/t5/user/viewprofilepage/user-id/3804910)   
Thank you very much,  
Jarel Thomas  
See:  
![IMG_0296.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/322274i09AEEC1B0F9ACAF5/image-size/large?v=v2&px=999 "IMG_0296.jpg")


Answers:
author: Tristan
body: Hello there [@Jarel Thomas](/t5/user/viewprofilepage/user-id/5491688) ,

My name is Tristan and I am with the Trello Support team.

After taking a look at this post, as well as the ticket you showed in the screenshot, here is the information that I have:

* I can confirm that what Mike has stated earlier is true. We do not delete accounts on your behalf/behalf of users to help ensure the security of all of our users and Trello accounts.
* Therefore, if these accounts need to be deleted, the owner(s) of those accounts will need to sign into their account and delete them via these steps here that were shared earlier: <https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>


author: Jarel Thomas
body: Are YOU able to help me resolve my issue [@Tiffany Yue](/t5/user/viewprofilepage/user-id/3259548)


author: Dreamsuite Mike
body: Hi [@Jarel Thomas](/t5/user/viewprofilepage/user-id/5491688)

I removed the email addresses from above for security reasons, this is a completely open and public forum so it is best not to put potentially personal information here.

Regarding your issue, only the account holders can delete their accounts. Please see the guide below:

<https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>

> *Note: I don't work for Atlassian, this is a community forum...*

comments: author: Jarel Thomas
body: Okay [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) If I call Atlassian's and make a request. They can potentially delete the accounts FOR ME. Then correct???


author: Jarel Thomas
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)

Under the email addresses that I did mention above???


author: Dreamsuite Mike
body: I don't think so, there are data protection rules that Atlassian have to follow so they can't delete Atlassian accounts for emails without the permission from the owners of the accounts.

The accounts **can** be removed from any workspace you are an admin for but you can't delete them.

The owners of those accounts will have to delete them using the guide I attached
Uploaded file from Forms form to Trello card
Asked by Andri Eggimann:

I have a flow which adds all answers from the Microsoft Forms to a newly created Trello card. Unfortunately I can't find a solution where in the Power automate I can integrate the file from Microsoft Forms as an attachment to the Trello card.


Answers:
author: Humashankar VJ
body: Hi [@Andri Eggimann](/t5/user/viewprofilepage/user-id/5418071)

You are right, Trello don't have a native capability to support attaching uploaded files from Microsoft Forms directly to cards created through Power Automate.

Kindly try other possibilities with the help of - **Use OneDrive Storage**   
- Microsoft Flow and Power Automate are the same service

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**

comments: author: Andri Eggimann
body: Unfortunately, we work with data that is shared via Sharepoint and not via OneDrive. Is there no option to attach the attachment from the Forms form using the local path or the path from the Sharepoint to attach the file to Trello? Maybe with a second flow?


Tags: powerautomate
difference between deactivating users VS removing user from the enterprise account ?
Asked by Pranesh Pokale:

Hi Trello team,

I would like to understand the differing between the deactivating user and removing use from the enterprise account .

Can we claim back the user once it removed from the enterprise account if yes how ?

Regard's

Pranesh


Answers:
author: Lara
body: Hi Pranesh,

Thanks for reaching out!

When you deactivate a user in the Enterprise, they're no longer counted against the license limit *and* they'll no longer be able to access Enterprise-owned Trello content.

If their license is removed, they will be removed from the license count but still be able to be a guest on Enterprise boards.

You can find more information in these articles:

* <https://support.atlassian.com/trello/docs/managing-licensed-members-on-the-enterprise-admin-dashboard/>
* <https://support.atlassian.com/trello/docs/removing-an-enterprise-license-from-a-user/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
How do I format custom field checkboxes?
Asked by Michael Hanrahan:

Hey gang,

Trello newbie here.

I don't know how to add items to a custom field checklist. I keep getting this:

![Screenshot 2024-05-07 at 5.07.54?PM.png](/t5/image/serverpage/image-id/322249i009E9264239C6E7D/image-size/large?v=v2&px=999 "Screenshot 2024-05-07 at 5.07.54?PM.png")

I've read in places that it's something to do with looking at the backs of the cards, but I can't find how to do that either.   

Please help!


Answers:
author: Dreamsuite Mike
body: Hi, this is a checkbox custom field type which is basically a boolean (true/false). This is not a checklist.

If you are looking for checklists, please check out this article...

<https://support.atlassian.com/trello/docs/adding-checklists-to-cards/>

If you are a Trello newbie, I can recommend some things that will really help...

Firstly, check out this guide:

<https://trello.com/guide>

Secondly, I recommend you check out the courses available completely free by Atlassian

<https://university.atlassian.com/student/catalog/list?category_ids=26536-trello>

lastly, I recommend you to take a look at this YT playlist by [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) :

[https://youtube.com/playlist?list=PLEf3bvtcLTpgxQYYuFrAOcXCtgnmF4V1n\&feature=shared](https://youtube.com/playlist?list=PLEf3bvtcLTpgxQYYuFrAOcXCtgnmF4V1n&feature=shared)

comments: author: Michael Hanrahan
body: Thank you! Will take a look.
Member name change - how to edit
Asked by Marion Deegan:

We had a staff member attached to a generic email address however she has since left and we wish to use the same email address for her replacement - how do we edit member name details?


Answers:
author: Gaurav Kataria
body: You can edit member name and profile here: <https://id.atlassian.com/manage-profile/profile-and-visibility>


author: Humashankar VJ
body: Hi [@Marion Deegan](/t5/user/viewprofilepage/user-id/5491415)

Trello does not allow directly editing a member's name associated with their email address.

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**

comments: author: Marion Deegan
body: Thank You - will it allow me to send a new invite to the same email address or will it recognise that it has already used that email address?


author: Humashankar VJ
body: Hi [@Marion Deegan](/t5/user/viewprofilepage/user-id/5491415)

System will recognize that the email address has already been used and won't send a duplicate invitation

**Regards**
Can't find reference ID for idShort
Asked by Taylor Reding:

I have scoured everything I can search for to find this stupid thing and I am at my wit's end.

I am trying to set up automation so that the idShort number is included in the subject line of an email notification and nothing I have tried will work.

Is there reference ID documentation somewhere that isn't only for the API? When I search for "cardname" that's used in the example of {cardname}, it doesn't exist in any of the documentation which means I'm looking in the wrong place.

Please help.


Answers:
author: Dreamsuite Mike
body: Hi [@Taylor Reding](/t5/user/viewprofilepage/user-id/5491387)

Short ID as referenced in API doc is {cardid} in Trello automation. This is truly unique

What you have found is {cardnumber}, which is just a rolling number identifying that it is the **x** number card created on the board...So if it is the 10th card created on the board, it would have a card number of 10

It is a rolling increment, which is cool

The drawback - it is **not** unique. If you transfer cards to another board you could have duplicates

comments: author: Taylor Reding
body: For this instance I'm trying to match a simple ticket number shown by running Reenhance which shows the cardnumber value and not idShort.

I now realize that when trying to find, what I now know are referred to as "Automation Valiables", somewhere I got idShort and what I was looking for entangled which led me on a nearly unsolvable goose chase.

I finally just started searching for {} references until I found the official Trello page about the variables.


author: Taylor Reding
body: I finally found it as {cardnumber}.

All this time I've been looking for ID or short and it was neither.
All my aged cards turned white last Friday. Card Aging disappeared.
Asked by Beth Miller-Rowe:

Last Friday morning I had my normal Trello board that had cards in various stages of aging. But Friday afternoon when I opened up the board ALL my cards were white..... none were aged at all.

Any ideas about why this happened?

Thanks


Answers:
author: Mutya A
body: Hi Beth!

Since we will be asking you more questions regarding your account and card details, I have gone ahead and created a support ticket to discuss this in more detail. Please be on the lookout for an email regarding this. Thanks!
revoke the Trello user license with removing from the enterprise account.
Asked by Pranesh Pokale:

I'm seeking to deactivate trello users who have been inactive for over 180 days to decrease our license utilisation count. I'am planing to the script provided in the link below.

<https://github.com/mathopoulos/Trello-Enterprise-Admin-Bulk-Deactivate-Inactive-Users>

However, the script not only deactivates the user but also removes them from the enterprise.

Could I adjust the parameters in the script like this:

* Remove the user from the enterprise account = NO

@Alexandros Mathopoulos

Would this adjustment help me achieve my goal?


Answers:
author: Pranesh Pokale
body: [@Alexandros Mathopoulos](/t5/user/viewprofilepage/user-id/3817559) tagging you in post as mentioned in the Github repo.

comments: author: Alexandros Mathopoulos
body: Happy to help! If you set "**Remove From Enterprise"**to false then it will not remove the users from the enterprise - it will only deactivate them. If set to true then it will deactivate them and then remove them from enterprise.