How I can configure anonymous access to my wiki?
Asked by Manager iThinkers:

I have wiki <https://wiki-eapp.atlassian.net/wiki/spaces/EAPP/pages>, which help my clients configure my product.   

Few days ago my clients lost access to wiki. They had anonymous access before. How can I fix this issue?


Answers:
author: Nic Brough -Adaptavist-
body: Your admins have not enabled anonymous access at the global level yet. It will appear in space permissions once they have.


author: Nic Brough -Adaptavist-
body: Ok, that tells me that you have enabled the "share page with non-user" function. I can't remember where it is in admin, but if you enable it, it disables anonymous access functionality.


author: Manager iThinkers
body: I didn't see Anonymous access in global permission. Any ideas?  

![?????? ?????? 2021-04-12 ? 11.28.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/138282i30EED7073F98276F/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-12 ? 11.28.34.png")


author: Nic Brough -Adaptavist-
body: You need to enable the global permission first, not look at the space yet.


author: Manager iThinkers
body: this account![?????? ?????? 2021-04-09 ? 11.16.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/138075i072416F94059F5C3/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-09 ? 11.16.29.png")


author: Manager iThinkers
body: Very strange, I created this space and I only one user and admin. iThinkers e-commerce application it is my account

![?????? ?????? 2021-04-09 ? 10.47.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/138073iE2EAE5882BD05E91/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-09 ? 10.47.45.png")


author: Manager iThinkers
body: Thanks for your advise!   

Currently I changed plan to standard but didn't see anonymous access. How can I fix it?  

![?????? ?????? 2021-04-08 ? 17.53.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/137964i3607B7D4DF1983E6/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 17.53.34.png")![?????? ?????? 2021-04-08 ? 17.54.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/137965i04D6A9C6D13DB4FE/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 17.54.38.png")


author: Nic Brough -Adaptavist-
body: Ok, there's several things in here!

1. In your first screenshot, at the top right, you do not have the settings cog which tells us that you are not a Confluence administrator. You will need to get that, or get one of the administrators to enable "anonymous access" in the general settings
2. Once that is enabled, you'll see an anonymous access settings appear in your second screenshot
3. But, yes, first, you'll need to subscribe to a non-free plan. You can do that from admin.atlassian.com or from site administration.


author: Manager iThinkers
body: I think I found it. How can I change plan?  

![?????? ?????? 2021-04-08 ? 16.10.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/137955i6DACDA487F6079A1/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 16.10.04.png")


author: Manager iThinkers
body: I didn't see settings Confluence  
Where I can found this settings?  
![?????? ?????? 2021-04-08 ? 16.00.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/137954iA980A4E3D1C77022/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 16.00.52.png")


author: Nic Brough -Adaptavist-
body: Your second screenshot is of "Site administration", not "Confluence administration".

An Atlassian Cloud site can be made up of Jira, Confluence, Bitbucket, Opsgenie, etc, and the administration of each application is different and local to each application.

You need to go to Confluence and administer that, not the whole site.


author: Manager iThinkers
body: It is not help me.   
I see different fields in my settings.   

So easy task, that anonymous users can read my articles and I spent 2 days and didn't found solution.   

I thinks I should use this solution![?????? ?????? 2021-04-08 ? 12.37.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/137920iFC64643897E67DC7/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 12.37.15.png")

But in my case I have

![?????? ?????? 2021-04-08 ? 12.35.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/137921i8234AD03DF5BFAAC/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 12.35.30.png")![?????? ?????? 2021-04-08 ? 12.35.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/137922iFAACE8C36F8EAABB/image-size/large?v=v2&px=999 "?????? ?????? 2021-04-08 ? 12.35.41.png")  

<br />

How I can fix it? Where I can found setting global permission?


author: Vero Rivas
body: Hi [@Manager iThinkers](/t5/user/viewprofilepage/user-id/1971600)

Look at this posts

<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

<https://confluence.atlassian.com/doc/setting-up-public-access-156.html>

<https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/>

Cheers


Tags: cloud

confluence-cloud