youngmon/atlassian-qna huggingface dataset:
Referral Tracking
Asked by Michael Sugiandi:

I want to set up something to track referrals from customers and business associates. Any suggestions?

Thanks.


Answers:
author: Michael Sugiandi
body: Hi Michael,

Thanks for your interest.

I would like to track who referrers which customer to me. So that I can reward them with movie tickets or dinner.

It would be an ongoing process, which would grow.

Maybe an excel spreadsheet?


author: Mike
body: Hi Michael,

Would you be able to share any more specifics about what you're looking for or envisioning? We might be able to offer some suggestions with a little more context.

Have you tried anything that isn't currently working out for you?


Tags: customer

jira-work-management

track
How can I ensure my team can see my video when using the Board Meeting Power-up?
Asked by C. Engles:

Our team recently enabled the Board Meeting Power up. The first time we used it it worked great - we could all see each other's video. The 2nd time, none of us could see each other, just our own video (we all had our camera settings 'on'). Anyone know why this may have happened?


Answers:
author: Mike
body: Hi there,

That's a great question. Had anything else changed? After the fact, it might be difficult to pin down exactly what happened that last time, but I would suggest, if it continues, please do feel free to reach out directly at <https://trello.com/contact> and we'd love to look into what's going on!


Tags: video
Powerup: we lost our data!
Asked by Escrit?rio de Qualidade e Testes EQT:

Hi!

My name is Rafael. I work in software house in Brazil.  

We are using Trello free for evaluation on a smaller project team as a pilot. We already used the PowerUp feature within the free limitation. However, recently the data on all of our cards has disappeared. ![conteudoPowerUp.jpg](/t5/image/serverpage/image-id/17417i17E30E94AB7A33A6/image-size/large?v=v2&px=999 "conteudoPowerUp.jpg")Coincidentally or not, it seems that it occurred at the same time of its publication on the improvement in PowerUps. Do we have to do any configuration to re-view the already informed data? Please, can you help?  

Thank you so much!

Best regards!


Answers:
author: Crystal Davis
body: Hi Rafael,

Crystal from Trello Support here!

We'd love to take a closer look into this for you. However, as this is a public forum we'd like to protect your data and account information. Can you shoot us a message here: <https://trello.com/contact>

Thanks so much!
I have downloaded confluence mobile and it does not recognise my login/password
Asked by Glyndwr:

I have downloaded confluence mobile and it does not recognise my login/password. I have logged into Confluence on my desktop to ensure i have the correct login/password and that works.

Kind regards,

Glyn


Answers:
author: Rahem Goling
body: drrdffd


author: Glyndwr
body: I think I have found that the issue related to cookies.


author: Bastian Stehmann
body: Hi [@Glyndwr](/t5/user/viewprofilepage/user-id/4074695) ,

Do you have the right app installed? There is one for server/data center and one for cloud.

comments: author: Glyndwr
body: Hi Bastian,

I downloaded "Confluence Cloud". Is that the correct one?

Kind regards,

Glyn


author: Bastian Stehmann
body: If you are in the cloud (if you access confluence with something like xyz.atlassian.net) that should be right.


Tags: cloud

confluence-cloud

mobile
How to make a TOC macro with expandable sections
Asked by Veronica Burton:

Hello! Is it possible to create a Table of Contents with expandable sections under certain headings? We would like to display (by default) only the first two levels of the TOC, but with interactivity built in to Heading 2 so you can click and show all the level 3 headings underneath it. Currently our TOCs are very long, and we need some alternatives for making them more usable. Thank you!


Answers:
author: Brant Schroeder
body: [@Veronica Burton](/t5/user/viewprofilepage/user-id/4281584) the table of contents macro is expanded <https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html>

Page tree macro allows for expansion <https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/>

comments: author: Shahar Mosek
body: I'm looking for the same thing as Veronica, and I don't see anything helpful in your answer.

There is nothing in the parameters of a TOC macro that allows items in the list to be expandable/collapsible.

The page tree is exactly the UI I'm looking for, but its content is child pages of the current page, not the content on the page.  

There's even an open issue in JIRA to add this functionality: <https://jira.atlassian.com/browse/CONFCLOUD-41809>


Tags: confluence-server

server
How to add column for Attachments macro?
Asked by Adam Skrodzki:

Hi,  

I want to have a page where I store cv of candidates, I want to have not only name and modification date displayed but also labels so I can easily sort, filter by position specific person applied to.   

Is it achievable with Attachment macro?  

<br />

Is there any other way to achieve it in Confluence Cloud ?


Answers:
author: Daniel Eads
body: Hi [@Adam Skrodzki](/t5/user/viewprofilepage/user-id/4281481) , welcome to the Community!

The attachments macro can indeed help filter down a list of attachments on the page by some criteria, such as labels. After adding the macro to the page, you can use the pencil icon to edit it:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/131771i7CE259F41C4B2ABA/image-size/large?v=1.0&px=999 "image.png")

In the macro's options, you can add a comma-separated list of labels that particular macro should use to filter attachments. In my example here, I used a label called "picture" - but this could be any label you like, such as the particular positions someone applied for:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/131772iF0B5C65227A3C167/image-size/large?v=1.0&px=999 "image.png")

You can also see that I've already applied the same label to the attachment shown in the preview. Attachments can have multiple labels applied to them, and you can use the "Attachment labels" filter on the attachments macro to fine-tune which attachments should appear in that section.

Elsewhere on the page, you can include additional attachments macros using more label filters. If you didn't include labels during upload, you can also have an un-filtered attachment macro on the page to easily add labels to attachments. It's also possible to go to the attachments list for the page and add labels there.

Here's an example of two attachment macros I put next to each other using a page layout. This is to show that you can have multiple macros that have different filters, but again you can use the labels to categorize the attachments by the positions someone has applied to.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/131769iFE22A377E4EA4D9B/image-size/large?v=1.0&px=999 "image.png")

I hope that helps show how you can organize attachments. Let me know if I can answer more questions, and good luck with your CV organization page!

Cheers,  
Daniel \| Atlassian Support

comments: author: Adam Skrodzki
body: Hi,  

thanks for information. I was aware of that prefiltering option, but I was hoping there is a way to display labels as a column or group by labels (something similar to SharePoint group by functionality)


Tags: cloud

confluence-cloud
How can I batch convert all the old URLs to my new URLs Confluence tenant after migration?
Asked by Ben Girard:

We're new to Jira/Confluence and just migrated from a cloud to cloud tenant. Now, all the links to the Jira tasks are pointing to the old tenant... I thought all links would have been relative and use the current tenant...

Is there a plugin or a script to change the paths? Do I need to create a support ticket?

![Image preview](https://attachments.office.net/owa/ben.girard%40WriteScore.com/service.svc/s/GetAttachmentThumbnail?id=AAMkAGM5MzZiOTQ5LTI2MjUtNDk5ZS1iNzA3LWE5NDFmZjM0MzlhYgBGAAAAAABrswNAR8nWRZbfFYRZQOIyBwCKK9q%2BduqlR6tk0cedrPW6AAAAAAEMAACKK9q%2BduqlR6tk0cedrPW6AAKZVA2zAAABEgAQANNNBQpQmTpLllPu2rrhmIY%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.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.QhTw8YjRtHD7dU_V6hg3h56x4ExAMjRqMn2EGmOILe0BCFbsI9JD23pgoTAkDpFAHShYSTB2VSwjN5uQTmNXv8HU1P5QdeBLSpwkiy3yaMLpfBmBsvLCA3_OHw20O67piNt7ST3YcZh3fBUyMXyiR4dA5QHOpKyqNsNo4FZ3caOdTcFKW3JzrSDidbCFfMMnfxDeDVbL6s085WUPveGhBaUKUuhTLjIn_vK6GwuajLJDCyM_kTxkw8KBtYqeFZFWA8P3s6MLhg34Xi4BxMSoDRcs42Dgiil-lumGz6kQpoilPWWq-B2lK5GsRZOv_hLh091schOeoSsuZDf-Rxpdmg&X-OWA-CANARY=_5MtUcel_UqFG9nXF0dMXcBjdh-H2tgYeK1geyM9dF0pKE2QYzrevXUB8Z4A4h4CsVJia_mjZPc.&owa=outlook.office.com&scriptVer=20210215002.04&animation=true)


Answers:
author: Kian Stack Mumo Systems
body: [@Ben Girard](/t5/user/viewprofilepage/user-id/4281427),   

There is not a way to bulk update these, unless they were created using the Jira macro. If they were created with the Jira macro, you should be able to go to the Jira Macro Repair option in the Confluence administration to fix these.  

If you are talking about hard-coded links, Atlassian may be able to do a find/replace in the database for you, but I cannot promise that. I'd suggest raising a support ticket with them!  

Thanks,  

Kian


Tags: cloud

confluence-cloud
Space tools gone missing
Asked by Agnieszka Nowacki:

Hello everyone,

we are experiencing issues with one of our Confluence instances. Our space tools have suddenly gone missing.

I have already researched in the communit and read other threads about this topic, but nothing has provided a solution. There is even an "official" workaround for this in the Atlassian knowledge base. However, not even this worked for us.

I have full admin rights with the user I use to log in. Does anyone have an idea for a solution? We have second similar instance where everything works as it is supposed to.

Thanks and best regards

Agnieszka


Answers:
author: Brant Schroeder
body: [@Agnieszka Nowacki](/t5/user/viewprofilepage/user-id/4275594)

Welcome to community. Have you tried running in safe mode to see if it caused by a plugin? (<https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html>) What changes did you make before this happened?

comments: author: Agnieszka Nowacki
body: Hi Brant,

thank you for the quick reply. I actually can't really tell what changes were made before the tools disappeared. Last time I needed them was some time in the fall. Back then, everything worked fine and I haven't paid attention to wether they are there not until now that I have to make more changes to our spaces.

I have not tried running safe mode. Thank you for this suggestion. I will give it a try.

Best regards

Agnieszka


Tags: confluence-server

server
REST API doesn't work in TeamCity build
Asked by rezeda mindubaeva:

So here's the problem:

I try to get some info from confluence page using python requests.

The code looks something like this

requests.get(f"{confluence_url}/rest/api/content/{page_id}",  
auth=(USER, PWD),  
params={'expand': 'version,body.storage'})

URL: <https://confluence.mycompany.com/rest/api/content/(page_id)?expand=version%2Cbody.storage>

I can access the page locally and it works just fine, even with the basic auth.

But when I try to run TC build that executes this code (using the same credentials) I get the following error:

{"statusCode":404,"data":{"authorized":false,"valid":true,"allowedInReadOnlyMode":true,"errors":\[\],"successful":false},"message":"No content found with id: ContentId{id=(page_id))}","reason":"Not Found"}

Although this page exists and judging by log, URL is not modified in any way.

This TC build also uses other Atlassian rest apis (jira, bitbucket) and there are no errors.


Answers:
author: Fabian Lim
body: HI @rezeda,

Try the recommendations posted in here and see if they resolve your issue: <https://community.atlassian.com/t5/Confluence-questions/Unable-to-find-space-through-REST-API-in-postman-but-working/qaq-p/1084773>

Regdrs


Tags: confluence-server

server
Bug - Slash commands don't work when replacing placeholder text
Asked by Joe Muller:

Confluence (Cloud)

For templates with placeholder text, I'm seeing a bug where slash commands are inactive when first replacing the text.

i.e.

1. User clicks on the line with the placeholder text
2. Starts typing a slash command e.g. "/t"
3. The usual popup box of suggested commands does not appear, and the command is not carried out
4. User deletes the types text "/t" and starts to type it again
5. Popup appears as usual and e.g. /table can be selected and inserted.


Answers:
author: Joe Muller
body: I've also just realised that this only affects custom made templates using the "Placeholder Text" macro, the default templates allow use of slash commands on their placeholder text immediately.


author: marc -Collabello--Phase Locked-
body: [@Joe Muller](/t5/user/viewprofilepage/user-id/3812506)Not sure if that is the cause of your issue, but slash commands usually start with '/' and not '\\'.

comments: author: Joe Muller
body: Yup that's my mistake, I've edited the question to correct that, cheers


Tags: cloud

confluence-cloud
Unable to upload images from other sources than file explorer.
Asked by Callum Beney:

Hi There,

Our team have encountered an issue which seems to be only affecting some users, myself included. When trying to work on a new page in confluence.

When clicking on the Files \& Images button in the top toolbar, or using the '/' command, I am not taken correctly through to where you usually go on the files \& images section, where you can upload from your computer or from the cloud to Confluence.

Instead it skips that part and takes me through to file explorer only, we are unable to upload and add images or videos any other way.

For example of what I mean, this the page we want to get to;

![CleanShot 2020-03-13 at 14.30.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/86439iEFD53BEE6A803440/image-dimensions/478x291?v=v2 "CleanShot 2020-03-13 at 14.30.21.png")

However instead, what we get is this;

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/132162i3B3525BC945239F6/image-size/large?v=v2&px=999 "Capture.PNG")

This has only started happening since yesterday. Any idea for a fix? Thank you!


Answers:
author: Owen Wallis
body: Hi [@Callum Beney](/t5/user/viewprofilepage/user-id/4280858) we've unshipped the Cloud picking feature. For more details please check out <https://community.atlassian.com/t5/Jira-articles/Updates-to-your-file-uploading-experiences/ba-p/1592157>

All the best

Owen


Tags: cloud

confluence-cloud
Delete label from Confluence page
Asked by BALAMPOS Stefanos:

Hello,

I have added a label on a page by mistake. I want to remove it but when I try I have the following error:

++**![Screenshot - 2_26_2021 , 1_10_08 PM.png](/t5/image/serverpage/image-id/132159iF6E3BF1F86D582BD/image-size/large?v=v2&px=999 "Screenshot - 2_26_2021 , 1_10_08 PM.png")**++

++**parsererror**++

What can I do? We do not have add-ons for CLI.

Thank you in advance,

Stefanos


Answers:
author: Vero Rivas
body: Hi [@BALAMPOS Stefanos](/t5/user/viewprofilepage/user-id/4280791)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html>

Cheers


Tags: label
How do I create a Group as non-Admin?
Asked by Marta Michaliszyn:

TEAM, how can I create a Group for my team members to easily give permissions, without having to manually type on every name?

I've founds [this](https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html), but I don't think I have the Admin rights - is there a way to do it anyway?

Thanks!


Answers:
author: Guilhem Dupuy
body: Hello [@Marta Michaliszyn](/t5/user/viewprofilepage/user-id/4280763) ,

It's a brilliant idea to create groups in order to make easier the permissions administration on your side, but unfortunately, you need **Site-Administration or Organisation Admin permission** to create such a group.

The only way for you to do this is to contact your site Admin and request the creation of the groups you need.

Let me know if it helps,

Guilhem

comments: author: Marta Michaliszyn
body: That's helpful to know, thank you [@Guilhem Dupuy](/t5/user/viewprofilepage/user-id/4053347)! Any tips on whether/ how can I identify that person by looking into Confluence settings?


author: Guilhem Dupuy
body: Unfortunately I don't know how you can get this information specifically if you don't have the Site Admin access; I guess you'll have to ask people until you find the right person.


Tags: cloud

confluence-cloud
Cannot publish page
Asked by Nguy?n Anh Linh Giang:

I tried to publish my new page but I keep getting the error as shown in the photo. I tried to refresh and clear cache but it did not work.

![Screen Shot 2021-02-26 at 17.31.18.png](/t5/image/serverpage/image-id/132155i9E842817790C0855/image-dimensions/414x91?v=v2 "Screen Shot 2021-02-26 at 17.31.18.png")


Answers:
author: Vinod Ramadoss
body: Hi Nguyen,

Welcome to the community

I can see a similar community thread, and there is workaround mentioned, am pasting the same for your reference, hope this helps

<https://community.atlassian.com/t5/Confluence-questions/I-continue-receive-quot-Your-Work-is-safe-but-there-s-an-issue/qaq-p/1588755>

<https://jira.atlassian.com/browse/CONFCLOUD-71477>

comments: author: Nguy?n Anh Linh Giang
body: I've seen this thread but it does not match my case

Attached below is a photo when I run Inspector for the error

![Screen Shot 2021-02-27 at 09.32.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/132260i0791A68F47040161/image-size/large?v=v2&px=999 "Screen Shot 2021-02-27 at 09.32.16.png")


Tags: cloud

confluence-cloud
Help with a page style
Asked by Stanislav:

![?????? ?????? ?? 2021-02-26 10-10-07.png](/t5/image/serverpage/image-id/132126iDC6A16E3C1305FFB/image-size/large?v=v2&px=999 "?????? ?????? ?? 2021-02-26 10-10-07.png")How can i change my confluence page from image 1 to image 2 , any idea ? Like put it all in a frame.

![5555555.png](/t5/image/serverpage/image-id/132127i85B1852D6BC22B9F/image-size/large?v=v2&px=999 "5555555.png")


Answers:
author: Matt Reiner [K15t]
body: You could use a page layout to make the content fit in a more narrow area. Then, you could use some panel macros to add frames around each area.

It won't look exactly as you described, but it will be close.


Tags: confluence-server

server
How to add "Organization administrator" to "Site administrator" without "Organization admin""
Asked by Yasuki Fujita:

"Organization admin" left the company but didn't change the right to other person. I'm "Site admin" now and need to be "Organization admin" to delete this ID. But no-one knows her PW. Therefore I'm searching how to be "Organization admin" without current "Organization admin" ID.

\*I'm not sure the name of "Organization administrator" and "Site administrator" in English because I'm using in Japanese.


Answers:
author: Brant Schroeder
body: [@Yasuki Fujita](/t5/user/viewprofilepage/user-id/4214044)

You will need to contact support and they will be able to assist you with your request. <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Confluence Form integrated to JIRA does not work for people who don't have access to JIRA
Asked by Samantha Andrade:

I created a form in COnfluence that creates a ticket issue in JIRA.

It only works, however when people with access to the JIRA project. If they are not listed as a JIRA user in the project, the form gives an error message.

What can I do, as I need anyone who can view the form to be able to submit it?

Thank you,

Sam

![MicrosoftTeams-image.png](https://community.atlassian.com/t5/image/serverpage/image-id/132116i0C5BD250464D905B/image-size/large?v=v2&px=999 "MicrosoftTeams-image.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

When you use ConfiForms built-in rules to create/update issues it uses application link for communication with your Jira

And that is in most cases require your users to have access to Jira

ConfiForms has a way to set up similar functionality using generic web request and that can be set up to use a specific service account (which will allow anyone to create Jira tickets, as it will be created with the permissions of this service account)

Take a look at [this demo on our wiki](https://wiki.vertuna.com/x/jgFEAQ)

It shows how to set up issue creation via web request (and also have the same functionality implemented vis Create Jira ConfiForms IFTTT to compare)

Alex


author: Brant Schroeder
body: [@Samantha Andrade](/t5/user/viewprofilepage/user-id/4243424)

The Jira application link to Confluence will require authentication. I would suggest using the Jira issue collector since it does not require the individual to have an account in Jira. <https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html>

Here is a great article about other options you could use. <https://community.atlassian.com/t5/Jira-articles/Five-Options-for-Creating-Jira-issues-from-Online-Forms/ba-p/845260>


Tags: confiforms

confluence-server

jira

server
Programmatic download from "Downloads"
Asked by Anders Lindstrom:

I have some files stored in the "Downloads" section of a repo.

If I try to download the file programmatically, say with wget, I get a "401 Unauthorized" error.

How can I fix this? I read something about OAuth but that seems to pertain only to account manipulation and repository operations.

So you know my specific problem, I want to store a Python source distribution on Bitbucket and use "pip" to install directly from there. However, "pip" fails without saying exactly why so I investigated with "wget" leading to the abovementioned error.


Answers:
author: C_ Derek Fields
body: You need to pass in the Authorization header as part of your wget call. For Bitbucket, you need to create an application password from your Profile. Then with wget, you would call

```
wget --http-user=USERNAME --http-password=PASSWORD
```

where USERNAME is your bitbucket username and password is the app password that you created. I'm not sure how you would pass this in with pip.

comments: author: Anders Lindstrom
body: Yes! This was indeed helpful but didn't work at first. The reason, as I found [here](https://jira.atlassian.com/browse/BCLOUD-19510) is that you have to use an API endpoint. When I did that, it worked. Thanks.


Tags: cloud

confluence-cloud