youngmon/atlassian-qna huggingface dataset:
Task Report Macro in homepage
Asked by Mariana Aires:

I made a custom macro that filters the task report macro by current user. I wanted to use it on our Confluence Dashboard so I added it into the .vm file. The macro works but the task part appears weirdly formatted.

![image.png](/t5/image/serverpage/image-id/85099iEF7ED792BD03205E/image-size/large?v=v2&px=999 "image.png")

It's supposed to look like:

![image.png](/t5/image/serverpage/image-id/85100i3C2157CD4FB34017/image-size/large?v=v2&px=999 "image.png")

Any ideas how to solve this?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

as an example our current user tasks user macro:

```
## Macro title: My Tasks
## Macro has a body: N
##
## @param PageSize:title=Size|type=int|desc=Size of displayed tasks|default=5
<ac:structured-macro ac:name="tasks-report-macro">
<ac:parameter ac:name="assignees">
<ri:user ri:userkey="$action.remoteUser.key"/>
</ac:parameter>
<ac:parameter ac:name="pageSize">$paramPageSize</ac:parameter>
<ac:parameter ac:name="columns">description,location</ac:parameter>
</ac:structured-macro>
```


author: JP _AC Bielefeld Leader_
body: Hi,

does it work on a default page outside the dashboard? My guess is that some CSS rules are not available in the dashboard.

How does the default task report macro look inside the dashboard (HTML)?

Did you use the Confluence storage editor to get a look at the storage format?

Best

JP

comments: author: Mariana Aires
body: It works on any page outside the dashboard, and looks just like the task report. The default task report macro can't be added to the dashboard since it has no wiki markup way to do it. So maybe the problem is coming from there?


author: JP _AC Bielefeld Leader_
body: Yes, this could be the problem.

We decided to move away from the default Confluence dashboard \& use the Custom Dashboards for Confluence addon to control what "Homepages" are shown to our users. This can be done on an individual user base or by groups with a priority control.

I just checked my macro (see below) in a default global dashboard: It works, alas the font size is a bit to large.

Best

JP


Tags: confluence-server

dashboard

macro

server

task-report-macro
Recently Viewed list is wrong
Asked by Paul Herzing:

In Confluence Cloud, my Recents list under search is correct and current. But when I'm editing I like using the Recently Viewed list when creating links, and that list is so far from reality, I've had to rely on Search instead. Is there something I can do to get Recently Viewed working again?

I have not verified this problem with any of my coworkers, but it has been a problem for at least a few months, regardless of workstation or browser.


Answers:
author: Ste Wright
body: Hi [@Paul Herzing](/t5/user/viewprofilepage/user-id/3790082)

I tested this on our Cloud instance - it does show the last 50 issues you viewed (aside the one you're editing if it's part of the list) - just not in the recently viewed order.

The search query it's using is:

```
issuekey in issueHistory() 
```

Were it to put it in the right order, it'd need to use:

```
issuekey in issueHistory() ORDER BY lastViewed DESC
```

On Server it appears the latter query is what is used - see [this page](https://confluence.atlassian.com/jirakb/how-does-the-issue-linking-search-work-712641539.html) - but not on Cloud, where the former is used.

Ste

comments: author: Paul Herzing
body: Interesting. I hadn't noticed that the list had any logic to it, but I think you've got it right. The list makes more sense in reverse order. Unfortunately, this doesn't appear to be something I can change as an administrator of a cloud environment, and getting to the bottom of the list is more work than searching. Is there a correct way to submit a feature request to Atlassian?


author: Ste Wright
body: Hi [@Paul Herzing](/t5/user/viewprofilepage/user-id/3790082)

Create feature suggestions via <https://jira.atlassian.com/secure/Dashboard.jspa>

It's best to search for similar ideas / bugs first - for example I found [JRACLOUD-70263](https://jira.atlassian.com/browse/JRACLOUD-70263), [JRACLOUD-33713](https://jira.atlassian.com/browse/JRACLOUD-33713) and [JRACLOUD-18601](https://jira.atlassian.com/browse/JRACLOUD-18601) which might be of interest :)

Ste


author: Paul Herzing
body: Wow. I'm late to this party. I should have checked open bugs first. Thanks!


author: Ste Wright
body: No problem :) - if you found the answer you were looking for here, could you press the "Accept Answer" button at the top? This lets other users know who come across this question via search!

Ste


Tags: confluence-cloud
Confluence service stops
Asked by Thomas M?ller:

Confluence service stops from time to time. Restarting the local Confluence-Server get's it done. Despite of this, we want to solve the Problem, as we do not want to have to make the boots that often.

In the confluence.log file the following informaions are given:  

2020-03-01 04:35:12,845 WARN \[Caesium-1-4\] \[impl.schedule.caesium.JobRunnerWrapper\] runJob Scheduled job com.atlassian.confluence.plugins.confluence-edge-index:flushEdgeIndexQueueJob#flushEdgeIndexQueue completed unsuccessfully with response JobRunnerResponse\[runOutcome=FAILED,message='LuceneException: com.atlassian.confluence.api.service.exceptions.ServiceException: Failed to process entries

ServiceException: Failed to process entries

DataAccessResourceFailureException: could not prepare statement; nested exception is org.hibernate.exc'\]

2020-03-01 04:35:42,840 WARN \[Caesium-1-4\] \[v2.c3p0.impl.NewPooledConnection\] log \[c3p0\] A PooledConnection that has already signalled a Connection error is still in use!

2020-03-01 04:35:42,842 WARN \[Caesium-1-4\] \[v2.c3p0.impl.NewPooledConnection\] log \[c3p0\] Another error has occurred \[ org.postgresql.util.PSQLException: This connection has been closed. \] which will not be reported to listeners!

and:

2020-03-01 04:35:42,844 ERROR \[Caesium-1-4\] \[engine.jdbc.spi.SqlExceptionHelper\] logExceptions This connection has been closed.

2020-03-01 04:35:42,844 ERROR \[Caesium-1-4\] \[impl.schedule.caesium.JobRunnerWrapper\] runJob Scheduled job com.atlassian.confluence.plugins.confluence-edge-index:flushEdgeIndexQueueJob#flushEdgeIndexQueue failed to run

What's to do, step by step? Thank you!


Answers:
author: Fabian Lim
body: Hi Thomas,

I found a KB article that may provide a resolution to your issue. Here is the link: <https://confluence.atlassian.com/confkb/confluence-fails-to-process-index-queue-automatically-213524919.html>

Good luck


Tags: confluence-server

server
Users not showing with Mention
Asked by bee:

hi,

I recently added an external user to my Confluence space. When he tried to use @ on comment, he is not able to see the list of users. How should i fix this issue ?

Thanks.


Answers:
author: Ste Wright
body: Hi [@bee](/t5/user/viewprofilepage/user-id/3720749)

As it's Cloud, I would suggest contacting <https://support.atlassian.com/> in regards to this and getting their view.

Ste


Tags: cloud

confluence-cloud

mention
How do you copy a table and retain formatting in Confluence?
Asked by Uday Bola:

I'm t trying to copy a table in confluence and it removes all formatting when I paste it. I've tried the suggestion mentioned elsewhere of copying from slightly before and after the table and that doesn't work.

The browser I'm using is Safari


Answers:
author: Shannon S
body: Hi [@Uday Bola](/t5/user/viewprofilepage/user-id/3758135),

Thank you for contacting us, and welcome to Atlassian Community! It's nice to meet you.

Can you tell me, are you copying the table from a page using the legacy editor, or the new editor? You'll know if it's the new editor because the **Publish** button will be in the top right-hand corner.

Please also let me know if the destination page is on the new or legacy editor.

Lastly, could you show me an example of the table you are trying to copy and how it looks when you paste it on the page?

Thank you!

Shannon

comments: author: Steven Sullivan
body: I would like to pull a page from confluence while maintaining formatting of the entire page and paste within a word document, IS this possible?


author: Ste Wright
body: Hi [@Steven Sullivan](/t5/user/viewprofilepage/user-id/5055641)

Probably not, as the formatting options in Confluence don't align to Microsoft Word. What happens when you try?

You could try exporting it to Word:

1. Go to your Confluence page
2. Select the *More Actions*button (3-dots in top-right, next to Share button)
3. Select Export \> Export to Word

Let us know how you get on!

Ste


Tags: new-to-confluence
Cloud to Server migration
Asked by Taylor_Harvey:

With the recent changes made to the Cloud editor, we are considering migrating our Cloud spaces to our existing instance of Confluence server.

- Has anyone done this? How did it go?

- Things to look out for? (e.g. things that went wrong, features missing, etc.)


Answers:
author: Kurt Klinner
body: [@Taylor_Harvey](/t5/user/viewprofilepage/user-id/3763005)

Hi Taylor

welcome to the Atlassian community :-)

Did not run such a migration yet, but if i would have to i would follow the official documentation

<https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html>

Hope that helps

Kurt

comments: author: Taylor_Harvey
body: Hi Kurt,

I've seen the official documentation but was looking for more insight from individual experiences. Thanks anyways!


Tags: confluence-cloud

confluence-server
Access restrictions
Asked by Yvonne Law:

i have granted access to some account to my team to be able to edit and view the Jira Roadmap.

![restrictions.png](/t5/image/serverpage/image-id/85071i8E3EC1371FCFDE9D/image-dimensions/466x293?v=v2 "restrictions.png")

However, they still see below restricted page. please assist.

![Image preview](https://attachments.office.net/owa/Yvonne.LAW@edenred.com/service.svc/s/GetAttachmentThumbnail?id=AAMkAGRjMjQ0NmE0LTU5OWItNDYxMC04MmQyLWNkYjVmMTA2YTY4OABGAAAAAABEzgXWMq34T67Jg14B2mu8BwDnVGDTh6HYRJKCeXwBzQ7vAAAAttloAADH2BXOlatxQ6ieASHpa%2FXtAADM6dW8AAABEgAQAB4p9bSsUeJOvFp%2BWmqYWc0%3D&thumbnailType=2&owa=outlook.office.com&scriptVer=2020022303.14&X-OWA-CANARY=7Wlmsfbqf0GLOZnEjN5ThFCOkNhav9cYtPQ2gjPnIuUazqi3BTTIgI_pyiL3C_iJP1X5qPB_wLo.&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjU2MzU4ODUyMzRCOTI1MkRERTAwNTc2NkQ5RDlGMjc2NTY1RjYzRTIiLCJ4NXQiOiJWaldJVWpTNUpTM2VBRmRtMmRueWRsWmZZLUkiLCJ0eXAiOiJKV1QifQ.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.ls4J1ujd66hdVeHxrLBBz34JcIRUKwfcldv3hShH9Snf3W3t0BGlNMMhG0qt_RGUPjxsWwD_E3TBfRNkNTO0u3hrL-CPoS4tsI6f7IxMIMbuqL5qt5AkiZtm_h-ayoGV8omDCJNTGFq0ktRKl3Xqka-FLnuZhmpWp_h70JEo1kISsUPadw_csJtJW48eBCZ3mEpR--vZldQRCKPfO5jTTUFwmKA_AoSrIBABplXDY0tjb7vAsJN9IZZ1K1zGwU8L4yfutU2XuQCs51Z35Avh5AQQvd-mg2XSLRIb-5uZSqEAuGymWN5ijHz52iay2DVMNW8caQHW-fYgO5x8oGLEaA&animation=true)


Answers:
author: Ste Wright
body: Hi [@Yvonne Law](/t5/user/viewprofilepage/user-id/3789727)

The second screenshot has not loaded, can you provide this?

If the restricted page is a child of the first page - it will inherit the parent page's restrictions - i.e the "view and edit" you've provided these users.

For the child page, you'll need to add extra restrictions to ensure no-one has view and edit at that level either - thus overriding the inherit.

Ste


Tags: cloud

confluence-cloud
??????????confluence???????
Asked by yong hu:

?????????????confluence???????????

![20200302181426.png](https://community.atlassian.com/t5/image/serverpage/image-id/84920i50AFF6C4C1333DAC/image-size/large?v=v2&px=999 "20200302181426.png")


Answers:
author: Yilin
body: ??????????????????????????? ?????Confluence????????????????????


author: Shannon S
body: Hello [@yong hu](/t5/user/viewprofilepage/user-id/3787204),

Just following-up from your last question! This is generally a permissions issue.

Have a look at [Unable to start Confluence. Error is "Unable to bootstrap application: Could not make directory/ies: \<home-directory\>"](https://confluence.atlassian.com/confkb/unable-to-start-confluence-error-is-unable-to-bootstrap-application-could-not-make-directory-ies-home-directory-392890163.html). Although the error isn't exactly the same, the cause can be the same:
> This issue occurs when the user that is starting Confluence does not have full read/write permission to the [Confluence Home and other important directories](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) directory.

The workaround is as follows:
> Ensure that the user that is starting Confluence has full read/write permission to the [Confluence Home and other important directories](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) directory, including permission to create and delete subfolders.
>
> Even if the permissions look correct, sometimes there can be a few errant files that have the wrong permissions, so it's a good idea to reset the permissions and force them to be reapplied to the Home directory and all subfolders and files.

**Example**

If your installation is on Linux, and your user that is starting Confluence is called 'confluence' (if not, replace it with the one that is.)

Ensure Confluence is **stopped** before you make these changes.

```
sudo chown -R confluence.confluence /var/atlassian/application-data/confluence/sudo chown -R confluence.confluence /opt/atlassian/confluence/sudo chmod -R u=rwx,g=rx,o=rx /var/atlassian/application-data/confluence/sudo chmod -R u=rwx,g=rx,o=rx /opt/atlassian/confluence/
```

After doing the above, go to /opt/atlassian/confluence/bin and run the following command:  

```
./start-confluence.sh
```

Let me know if that helps, or if you have any questions about this.

Regards,

Shannon


Tags: china

confluence-server

language-zh

server
External link for space
Asked by Preeti Sharma:

Is there a way to share an external link which allows the viewer to access space along with its pages?


Answers:
author: DPKJ
body: [@Preeti Sharma](/t5/user/viewprofilepage/user-id/3761841) Welcome to the community!

You can share space link two ways,

1. Share URL to space as show in browser
   * It will like - *SITE_NAME* .atlassian.net/wiki/spaces/*SPACE_KEY*/overview
   * This URL doesn't change until you update space key
2. Share using 'Share' button
   * When you visit a space home page, you will see a 'Share' button on menu bar in top-right side.
   * On clicking this button you will see 'copy link' option (this create a tiny link to your space.
   * ![Screenshot 2020-03-03 at 11.42.47 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/85030i29BD4787F20689AA/image-dimensions/275x173?v=v2 "Screenshot 2020-03-03 at 11.42.47 AM.png")

comments: author: Preeti Sharma
body: [@DPKJ](/t5/user/viewprofilepage/user-id/690016) I want to share the space with non-confluence users. Currently, I am using the external link feature;

![Screenshot 2020-03-03 at 1.49.25 PM - Edited.png](https://community.atlassian.com/t5/image/serverpage/image-id/85060iA28DA4FA7529ADEC/image-size/large?v=v2&px=999 "Screenshot 2020-03-03 at 1.49.25 PM - Edited.png")however, when I share a space using an external link, the viewer is not able to access the pages within the shared space. I am looking for a way to share my space with external users, but by not making it public.


author: DPKJ
body: Oh! I don't think that is possible, pages has to be public if you want to share them with non-confluence users.


Tags: cloud

confluence-cloud

external
Error upgrading to 7.3.2
Asked by Wolfgang Engelbrecht:

Hello all,

I have a problem whil upgrading.

Please see error message.

Can you support me?![image.png](/t5/image/serverpage/image-id/85034iDFDB09D2665F786B/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fabian Lim
body: Hi [@Wolfgang Engelbrecht](/t5/user/viewprofilepage/user-id/3609403)

Just as an FYI, there is an open ticket with Atlassian on this issue: <https://jira.atlassian.com/browse/CONFSERVER-59387>

Regards


Tags: confluence-server

server
Some images are not loading after migration to Cloud
Asked by Jessica Madera Gumba:

-- When I click on the image icon, I get an error message similar to this:

Ouch! We can't load the image.

/rest/documentConversion/latest/conversion/convert/2034841/2


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jessica Madera Gumba](/t5/user/viewprofilepage/user-id/1977281) ,

probably your attachments have not been imported correctly. Please take a look to the following troubleshooting article [https://confluence.atlassian.com/confkb/resolve-missing-attachments-when-migrating-to-cloud-via-confluence-cloud-migration-assistant-1021228358.html#:\~:text=If%20the%20attachment%20is%20missing,page%20to%20resume%20the%20migration](https://confluence.atlassian.com/confkb/resolve-missing-attachments-when-migrating-to-cloud-via-confluence-cloud-migration-assistant-1021228358.html#:~:text=If%20the%20attachment%20is%20missing,page%20to%20resume%20the%20migration).

Fabio


Tags: confluence-cloud
Shortcuts for Publish on Confluence
Asked by Anastasia Shumakova:

The confluence version (cloud), I am using sometimes has a bug when Publish button is not available. I could not find any shortcuts for publish. Can someone advise? Many thanks


Answers:
author: Vero Rivas
body: Hi [@Anastasia Shumakova](/t5/user/viewprofilepage/user-id/3788740)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Feedback-Forum-articles/Confluence-magic-shortcuts/ba-p/1628172>

Cheers


Tags: cloud

confluence-cloud
Confluence pages created with new editor are not displaying images to non-licensed users
Asked by Ariana R.:

I have a service desk and confluence space linked that allows the permission setting below:
>
> ### Any active user can view this space {#toc-hId-1139857554}
>
> Any active user can view pages in this space, including users who don't have a Confluence license. This was enabled through Jira Service Desk so people can view knowledge articles when raising a help request.

But, when non-licensed users view the pages on the confluence space they are unable to view any images attached to a page, and are presented with indefinitely loading images. This only happens using the new editor. As a workaround, I have been copying a template page in the old editor and creating any pages that contain images using the old editor so that non licensed users can view the images.

Is suspect the cause of this issue is that the new editor does not allow images to be directly attached to a single page, but rather to the confluence instance/space. Whereas the old editor allows image to be attached directly to the page and appear under that page directory as an attachment. Since non-licensed users only have access to this particular knowledge base space via our service desk, they are unable to view files/images not located on the site.

Has this issue already been reported? Is there anyway to resolve the issue and use the new editor? If not, is there a more effective method to roll back to the old editor?


Answers:
author: Krzysztof Kot
body: We have just noticed the same behaviour with the exact scenario described above. On pages created in the new editor, non-licensed users cannot see any images that are attached to the page within the page itself. What's odd is that they can actually go to the attachments of the page and open the images themselves without any issues whatsoever.

comments: author: Ariana R.
body: Hi [@Krzysztof Kot](/t5/user/viewprofilepage/user-id/1153603) I have been tracking and this issue was resolved by Atlassian last month! See: [CONFCLOUD-69522](https://jira.atlassian.com/browse/CONFCLOUD-69522)


Tags: cloud

confluence-cloud

jira-service-desk
How do I hyperlink to an attached file?
Asked by Laura Lawson:

This used to be easy to do prior to the most recent UI update.

Is this is a functionality? I have a document attached to the page (can see it via the attachment widget), but I cannot figure out how to hyperlink text to that attachment.

Thank you for your thoughts.


Answers:
author: Vero Rivas
body: Hi [@Laura Lawson](/t5/user/viewprofilepage/user-id/3788711)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>

Cheers


Tags: cloud

confluence-cloud
Calendar Restrictions settings
Asked by Irving Gonzalez:

I accidentally placed one team member on the "Restrict Viewing" list and now no one else (including myself) is able to view the calendar events. Only that single person can view the events.

The issue is that my "Restrictions" settings is not there anymore when I click on the three dots so I can remove said person from the list and they don't seem to have the "Restrictions" settings either. Anyway that I can fix this?


Answers:
author: Shardul Juyal {Addteq}
body: Hi Irving,

When you give apply restrictions, it usually restricts in such a way that only that person/group is able to see the calendar. (Screenshot my sample calender

The best thing you can do is ask the space admin/confluence admin to restore the permissions

<https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html>

![Capture 2020-03-03 at 22.20.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/85143i7C01F53DD5C95712/image-size/large?v=v2&px=999 "Capture 2020-03-03 at 22.20.00.png")


Tags: calendar

cloud

confluence-cloud
how to create a table to allow insert row?
Asked by weiching_wang:

I would like to create a table in the confluence page to allow user to add new row to the table.


Answers:
author: Ste Wright
body: Hi [@weiching_wang](/t5/user/viewprofilepage/user-id/3788633)

Does this not work with a normal table?

If a user edits a page in the new editor, they need to hover on the line between two rows (or the bottom line of a table) and press the "+" button which appears to the left of the table to add a row.

Or a user can click in a cell and use the drop-down arrow on the right-hand side to insert a row.

If you want to keep a track of page edits as an audit, remember you can click the 3-dots icon in the top-right of a page and see the "Page History", showing all version edits overtime.

Ste

comments: author: Steve Eckhart
body: Please bring back the Insert After and Insert Before buttons. This is completely unintuitive.


author: kimiya majd
body: Hi

this link can guide you to create a table on-page and in the restrictions of the page you can define any user to edit that page and when someone has edit and view page can add a row to your table, Or your page does not restrict anyone can edit it.

<https://confluence.atlassian.com/conf59/tables-792498782.html>


Tags: cloud

confluence-cloud

table
Is there an ETA for when the Atlassian Marketplace will be online again?
Asked by Trish Cordes:

Going to the Manage Apps section shows the site is down. Trying to view a document on the marketplace returns the 503 error

![MarketPlaceDown2.png](/t5/image/serverpage/image-id/84962i59100D5B760E95D3/image-size/large?v=v2&px=999 "MarketPlaceDown2.png")![MarketPlaceDown1.png](/t5/image/serverpage/image-id/84963i073DEF23B6E80519/image-size/large?v=v2&px=999 "MarketPlaceDown1.png")


Answers:
author: Mikael Sandberg
body: According to [Statuspage](https://developer.status.atlassian.com/) there is no eta, but you can always subscribe and get notified once there is an update

comments: author: Trish Cordes
body: Thank you!


Tags: confluence-server

server