youngmon/atlassian-qna huggingface dataset:
90% of the times I am failed to create a template and my confluence page is working slowly.
Asked by Harish:

1) I am trying to create a confluence template. every time after several attempts only it is allowing me to create. why?

2) We are using **Confluence 8.2** . and I am facing Lage issue. how to increase the speed of the confluence?

Please can anyone help me to come out of this?


Answers:
author: Brant Schroeder
body: [@Harish](/t5/user/viewprofilepage/user-id/5325232) Here are some resources to help you get your instance running smoothly.

* <https://confluence.atlassian.com/conf82/performance-tuning-1229034972.html>
* <https://community.atlassian.com/t5/Data-Center-articles/5-tips-to-optimize-the-performance-of-your-Confluence-Data/ba-p/2105387>

comments: author: Brant Schroeder
body: [@Harish](/t5/user/viewprofilepage/user-id/5325232) can you accept the answer to help others?


Tags: confluence-data-center

data-center
I am unable to insert the hyper link in the confluence page and do update in Confluence 8.2.
Asked by Harish:

I am trying to update the confluence page with some changes. but I am unable to update the page (home page)  

1) changes I made is to insert a hyper link of a page that already in confluence


Answers:
author: Andrii Maliuta
body: Hello [@Harish](/t5/user/viewprofilepage/user-id/5325232) ,

Could you please give some more details on what the issue is?

THank you


Tags: confluence-data-center

data-center
How do I re-arrange the links on a Confluence page according to the date range?
Asked by Jofia Joe:

Hi,  
Since the Confluence page got updated, I can't figure out how to move the latest published Q\&A to the top. Could someone assist me with this?<https://inmoment.atlassian.net/wiki/spaces/TL/pages/20687989/Ask+the+Research+Experts+ARE+Threads+2015-present>  
I want to move the bottom ones to the top according to the date order.  


Answers:
author: Marc - Devoteam
body: Hi [@Jofia Joe](/t5/user/viewprofilepage/user-id/5417256)

Welcome to the community.

Can you share screenshots on the topic, as the link to your instance is not anonymously accessible.

comments: author: Jofia Joe
body: ![Screenshot 2024-02-27 162413.png](https://community.atlassian.com/t5/image/serverpage/image-id/308881i700D45559605CCDC/image-size/large?v=v2&px=999 "Screenshot 2024-02-27 162413.png")

Hello,

I want to move the below ones ie, January 2024 posts, to the top of the list.


author: Marc - Devoteam
body: Hi [@Jofia Joe](/t5/user/viewprofilepage/user-id/5417256)

What is the macro you are using?

Is this the [page tree](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/) macro or the [children display](https://support.atlassian.com/confluence-cloud/docs/insert-the-children-display-macro/) marco

Both have sorting options for display, see the links.


Tags: cloud

confluence-cloud
How to automatically include labels to subpages that are moved in bulk?
Asked by rudolphfelix91:

The automation option to include labels when a page is moved only works for the parent pages but does not work for the subpages under the parent pages.


Answers:
author: Brant Schroeder
body: [@rudolphfelix91](/t5/user/viewprofilepage/user-id/5438463) Welcome to the Atlassian community

You will have to use automation. You can then move them and the automation will apply the label to the pages.


Tags: confluence-cloud
How can I add Specified Parameters to my page Confluence.
Asked by AIT MOUSSA Mohamed:

I want to add variables in Confluence and retrieve them in the resolver (Backend). These variables are specific to each User who will use our application developed on Confluence.

Each user must provide their own parameters in Confluence in order to retrieve them in my code (Forge/resolver) and use them in my API request.

Thanks.


Answers:
author: Nikola Perisic
body: Welcome to the community [@AIT MOUSSA Mohamed](/t5/user/viewprofilepage/user-id/5438420) !

Not sure if I understood you well. Can you please explain? You have developed an app for Confluence and when you say parameters, which ones?

comments: author: AIT MOUSSA Mohamed
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

Yes i have developed an app for confluence with forge, and for each user using our app on Confluence, we need some information, for example, an API Key.

I want to retrieve this information in my code (Resolver) to use it in an API request(headers of our API request ). Is there a place in Confluence where we can add variables that I can retrieve in my code?

Thanks


author: Nikola Perisic
body: Hi [@AIT MOUSSA Mohamed](/t5/user/viewprofilepage/user-id/5438420)

Sadly, no, this is not possible. Retrieving the API keys from other users is off limits, since that would be a security issue.


author: AIT MOUSSA Mohamed
body: Hi [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) I understand the security issue about saving API Key of a user in confluence, so what about saving other variables somewhere in confluence and get them in my app code (Resolver).


author: Nikola Perisic
body: Hello [@AIT MOUSSA Mohamed](/t5/user/viewprofilepage/user-id/5438420)

Since I am not familiar how the development for Forge works in a full spectre, I will first add Atlassian here so someone can answer.

More recommended is to raise a question on the Forge community:

<https://community.developer.atlassian.com/c/forge/45>


author: AIT MOUSSA Mohamed
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

Thank you , I appreciate


Tags: cloud

confluence-cloud
The new external system import is awful
Asked by Ryan Haman:

Atlassian is replacing the current external system import on July 31. I just tried using it and it is awful. I'm focusing on the CSV import as we are importing from a couple very old ticketing systems.

* You have to import into a new project.
  * You can't build a project first with all of your schemas, permissions, etc.
  * Makes it more difficult to test your imports -- you have to delete your new project if you need to change something
* As far as I can tell, it won't update existing tickets since you have to import into a new project
  * This really kills me. I've had multiple use cases in the past where I've needed this
  * In my current situation, we are in a transition period. With a couple of teams I've migrated I would import tickets from the old system daily. We would then use the scrum board in Jira during our standups so the team could get acclimated to it. This has been great for us and made the transition easier.
* It has to be CSV but I prefer tab delimited. While they have a field to define the delimiter (like the old way), it can never get past the field mapping if you do tab-delimited.

Has anyone else tried this yet?


Answers:
author: Anthony Thurmond
body: It doesn't show as available for me. Here we are on 8/5 and it still shows as being rolled out on July 31st.

![e9722da8-035d-420d-adc4-4fd3f8a14dc7.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/340001iF2CBC7099C20335F/image-size/large?v=v2&px=999 "e9722da8-035d-420d-adc4-4fd3f8a14dc7.jpg")


Tags: cloud

jira-cloud
creating a field which can be edited by specified user in data server
Asked by Nurg?l Y?lmaz:

I want to create a field which can be edited by only specified user. Everyone should be able to see this field, but only people with specific roles, for example, Jira admins, should have the permission to make changes. Is it possible to do this on the data server without a plug-in?


Answers:
author: Mohamed Benziane
body: Hi,

You can use behaviour for this.

[Behaviours (adaptavist.com)](https://docs.adaptavist.com/sr4js/latest/features/behaviours)

comments: author: Nurg?l Y?lmaz
body: Thanks, but this is for Scriptrunner. Is there a solution without any plug-in?


Tags: data-center

jira-data-center
I want to extract all the jira rules
Asked by ishanu.chatterjee:

I know I can export in JSON. But I do not want the contents of the rules. I just want to export the tabular view of the rule names, owners, scopes etc.


Answers:
author: Bill Sheboy
body: Hi [@ishanu.chatterjee](/t5/user/viewprofilepage/user-id/5546971) -- Welcome to the Atlassian Community!

There is nothing built-in which can do that.

For some workarounds, depending upon the number of rules you have, the output format you want the output, and the technical skills of your team:

* Navigate to the global rule list, set the count limit to 200, and use a scrolling page capture the list
* Export the list and find (or build) a parser for the JSON file
* Review this article by [@Darryl Lee](/t5/user/viewprofilepage/user-id/1365322) which includes a script to convert the full export to a CSV list. It will require some modifications to add the fields you note wanting. <https://community.atlassian.com/t5/Automation-articles/Hacking-Parsing-Automation-Rules-with-JSON-for-Fun-and-Profit/ba-p/1984033>

Kind regards,  
Bill

comments: author: Darryl Lee
body: Thanks for tagging me [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) (and editing it to point to the correct account!).

Ah yeah, that was a fun article to write.

But now that I look back on it... because I was a little too wordy as usual, let me try to summarize and add a bit.

You'll need to

* Export your rules as JSON
* [Export your Projects and Project IDs](https://confluence.atlassian.com/jirakb/how-to-get-project-id-from-the-jira-user-interface-827341414.html) (because JSON export only contains IDs) to create a mapping table
* [Export your list of Users and User IDs](https://support.atlassian.com/organization-administration/docs/export-users-from-a-site/) (because JSON export only contains IDs) to create a mapping table
* Parse the JSON to just extract the fields you want: Names, Owners, Scopes

After obtaining the mapping tables (and yes, you'll need to have a way to keep them up to date), it's just a matter of finding a tool to parse JSON and map IDs appropriately. I used Perl because I'm old.

Kids today would probably use Python or node or something. :-P

But there are even ways to import JSON into [Google Sheets](https://github.com/bradjasper/ImportJSON) or [Excel](https://support.microsoft.com/en-us/office/import-data-from-data-sources-power-query-be4330b3-5356-486c-a168-b68e9e616f5a) (as [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) points out) and then mapping Projects/Owners would be a straightforward VLOOKUP.


author: Aron Gombas _Midori_
body: I think your best option is:

1. try to convert the JSON to Excel
2. in Excel, delete the unwanted columns

Step 1 is a rather common problem. Although I am not familiar with any of the tools developed for this, there are many available. [This one](https://products.aspose.app/cells/conversion/json-to-xlsx) comes from a well-respected software company. But do your Google research.


Tags: cloud

cloud-automation

jira-cloud
Genarate a multidimensional report
Asked by Kiranmaye PR:

Requirement: A report shall be generated that displays the Task1 and Task2 status of an asset by applying Arm as filter

For example I have 2 issue types (Task1, Task2) and The Task2 tickets are link to the Task1. We need status of the Task2 tickets in column and Task1 tickets in Row . Arm is one of field it display in column and SN is also one field and the Task2 tickets are linked to other issue type (Task3) it is in other project and that Task3 have SN. Is it possible for eazyBI, if it is possible can you please guide me the approach. If not can you suggest any plugin for this.

Note: Please find the below table for the reference.  

|-------|------|-------------|-------------|-------|------|-----|------|
|       | Arm  |             |             |       |      |     |      |
|       | SN1  | SN2         | SN4         | SN5   | SN6  | SN7 | SN8  |
| Task1 | open | close       | in progress | close | open |     |      |
| Task1 |      |             |             |       |      |     | open |
| Task1 |      | in progress |             |       |      |     |      |


Answers:
author: Nauris Malitis
body: Hi [@Kiranmaye PR](/t5/user/viewprofilepage/user-id/5515953)

Sure thing!

eazyBI is made for multidimensional reports!

Start out by [importing the custom field](https://docs.eazybi.com/eazybi/data-import/data-from-jira#DatafromJira-JiraCustomFields) "Arm" as a dimension, and also define the issue links between the Task1 and Task2 issues as well as Task2 and Task3 issues: <https://docs.eazybi.com/eazybi/data-import/data-from-jira/advanced-data-import-options/import-issue-links>

Here's an example report on Bugs linked to Stories: <https://eazybi.com/accounts/22010/cubes/Issues/reports/2749118-story-linked-bugs-by-bug-status>

There will be some custom calculations along the way, so I suggest reaching out to us directly to support@eazybi.com and we'll help you out with that!

?Best regards,  
?Nauris / eazyBI support


Tags: cloud

jira-cloud
Create a Bug linked to Requirement in Team-Managed projects
Asked by Sergio Cardoso:

What is the Jira configuration so that the external client can create Bugs associated with Requirements?  

Currently, as an Admin, I can create a Bug linked to a Requirement, but when external clients want to do this, the 'Linked Issues' field does not appear on the client's page layout.  

Any tips?  

Thank you


Answers:
author: Trudy Claspill
body: Hello [@Sergio Cardoso](/t5/user/viewprofilepage/user-id/5546945)

Welcome to the Atlassian community.

What type of project is being used? You said it is Team Managed, but is it Business, Software, or Service Management? You can get that information from the Type column on the View All Projects page under the Projects menu.

Can you provide a screen image of what the client sees?

comments: author: Sergio Cardoso
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)  

Thanks for the warm welcome!   

As requested, I'm sharing some screens of the project config.  
Thanks for the help!  

**Type: Team Managed - Business project**   

<br />

**Screen Image of client-side:**   

<br />

<br />

![Screenshot 2024-07-22 at 10.20.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/336960iAE6F46072C4BB81D/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 10.20.12.png")![Screenshot 2024-07-22 at 10.20.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/336961iB419C5447350782F/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 10.20.51.png")


author: Sergio Cardoso
body: ![Screenshot 2024-07-22 at 14.05.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/337030i8F5D3D4AF8DA3D4C/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 14.05.00.png")

I also send this screen from *Bug Field Configuration*


author: Sergio Cardoso
body: ![Screenshot 2024-07-22 at 14.20.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/337034i0B4C116133A18CA2/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 14.20.36.png")The challenge is to ensure these two fields are available on the client side when creating a bug, allowing them to be associated with a requirement.  


author: Sergio Cardoso
body: Solved - Permissions sets.  

Thanks


Tags: cloud

jira-cloud

team-managed
Automatically create new version of an Xray Test when linked issue workflow is updated
Asked by Samuel Holley:

Hi all,

We have recently started to use Test Case versioning available through Xray Enterprise.

What we would like to do is create a new version of a Test whenever the linked Requirement is moved through it's workflow.

We know how to automate many actions for when a linked issue is updated, such as creating entirely new issues or updating fields, but we cannot find any documentation for creating a new version of a test.

Is this currently possible using any existing automation tools? We have used ScriptRunner to automate similar things in the past.

Is there an API for managing test versions?

All responses welcomed, thank you.


Answers:
author: Francisco Fonseca _Xray_
body: Hi [@Samuel Holley](/t5/user/viewprofilepage/user-id/5371185)

Thank you for reaching out.

I would suggest in this case you reach out to our Support [here.](https://jira.getxray.app/servicedesk/customer/portal/2)

Best, Francisco


Tags: addon-com.xpandit.plugins.xray

data-center

enterprise

jira-data-center

scriptrunner

test-case

test-management

version

xray
How to perform a jira issue transition based on a selected time from custom field(Date and Time)
Asked by Durgesh Masurkar:

Hi Atlassian Community,

How to perform a jira issue transition based on a custom field value(Date and Time).

If the field value is 25/02/2028 10.54AM, then jira should automatically perform a transition from status A --\> B on 25/02/2028 10.54AM.

I have tested this with Scheduled Automation, but the minimum time is 5 mins to run the automation.

I have applied the scriptrunner job as well, but to run a job in every single minute is quite risky for Jira application performance.

Do we have anything which will run preform the transition at specific selected time.

Thanks and Regards,

Durgesh Masurkar


Answers:
author: Bill Sheboy
body: Hi [@Durgesh Masurkar](/t5/user/viewprofilepage/user-id/5249344)

What problem are you trying to solve by having that level of precision in the rule triggering to transition an issue? That is, "why do this?" Knowing that may help the community to offer additional suggestions.

Kind regards,  
Bill

comments: author: Durgesh Masurkar
body: Hi [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) ,

Thank You for your reply!

I am implementing ITSM processes with client, so there we have this high configuration in jira environment.

basically, in change management process, I want to move a ticket from ready for implementation to implementation in progress based on the scenario, which I have mentioned


author: Bill Sheboy
body: Thank you, and I suspect you may be limited to 5 minute granularity for automation rule triggering.

Perhaps the custom field values could be constrained to 5 minute granularity when they are set, or ignore the specific values and just test when value is less than {{now}}.


Tags: automation

data-center

jira-data-center

jira-service-management

jira-service-management-server

scriptrunner

server
I cannot make a workflow that is inactive, active and relate with a project
Asked by Marian Barrilao:

I have created a workflow and workflow scheme and have no way to make them active in the new Jira version. I am stuck. Can someone contact me please?


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Have you tried the following steps ?

![Screenshot 2024-07-19 at 11.04.04?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336594i02E1660BA5ACE971/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 11.04.04?AM.png")

<https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-workflows/>


Tags: cloud

jira-cloud
How to add certificates to the tusted store of Jira Cloud?
Asked by Gon?alo Barbosa:

Hello,

So I need to send a webhook from my Jira cloud instance to my custom application that has an API exposed to the internet waiting for Jira webhooks.

That API is accessed through HTTPS and it has a publicly signed certificate by DigiCert.

When the webhook is sent I get the following errors in the image below.

This seems to be that Jira does not trust certificates from DigiCert.

Is there a way to add the root CA to the trusted store of Jira Cloud ?

I dont find any documentation for Jira Cloud.

I know that Jira accept certificates from Let's Encrypt but that's not a possibility for my application environment.

Thanks in advance.

![](https://attachments.office.net/owa/goncalo.barbosa@thalesgroup.com/service.svc/s/GetAttachmentThumbnail?id=AAMkADVkNjgwZmY1LTg5YzYtNDExMS04NGRiLWRjMTk1MzBjZmMwYQBGAAAAAAAD4AumE5WxQpgXXzVH3lzOBwB%2BfXNIGWQQSL%2BsdmliemKjAAAAAAEJAAB%2BfXNIGWQQSL%2BsdmliemKjAADeZf9pAAABEgAQANP2fO%2BvIXJKhh%2BnyN3te1E%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IkU1RDJGMEY4REE5M0I2NzA5QzQzQTlFOEE2MTQzQzAzRDYyRjlBODAiLCJ0eXAiOiJKV1QiLCJ4NXQiOiI1ZEx3LU5xVHRuQ2NRNm5vcGhROEE5WXZtb0EifQ.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.lRNzetwpxh_eSB_5xuq4upkm52bFlq_fV53CL5esPWuq6najhFEOS1AlYq-KbPQE9F2zFlkbwOMKyMkBipS6FQu74LSTVsmnK48HzeWjux80kUW3GDnby4igH0q3Rsjl1tfu8cAMWXVQz7x5s9R5UXGt-A75W9JixGJ3Pjz89YWr-OEbR0EpFYUJpLH1-wUzxoDeFg3GFFGGhonHOqUtji5GVae5E6e_HSNnMPmN2dkva9j8mLeDc2cJsZw-VJEfURbusUF2p_RJL3E5KWEVRHYlwQsOCvhh9jNoRZizA-TyCr61THduzNWvVQM_h9_euEgU6V-ds6kEO-tBGai_Uw&X-OWA-CANARY=X-OWA-CANARY_cookie_is_null_or_empty&owa=outlook.office.com&scriptVer=20240704010.16&clientId=8BF6450DF13B46CBAF7AF9DCAD1CC977&animation=true&persistenceId=107da88c-50e7-41b6-a175-4959d8db9a0c)


Answers:
author: Metin Savignano
body: Your screenshot doesn't display here. Perhaps it's better if you copy and page the full error text rather than an image.


Tags: cloud

jira-cloud
How to reactivate Jira?
Asked by cocco bill:

Hi Guys!  

yesterday I received this email: "Your Jira subcriprion is being deactivated". Could you please help me to reactivate my Jira subcription ocsi.atlassian.net/jira ??

Thank you in advance,

Robert

(ocsi.project@gmail.com)


Answers:
author: Marc - Devoteam
body: Hi [@cocco bill](/t5/user/viewprofilepage/user-id/5546906)

Welcome to the community, only Atlassian can re-enable your subscription.

Contact Atlassian Support for this matter.

comments: author: cocco bill
body: Thank you Marc!

But how can I contact Atlassian Support?

It seems to me not easy and I lost myself


author: Marc - Devoteam
body: Hi [@cocco bill](/t5/user/viewprofilepage/user-id/5546906)

Contact Atlassian via the billing option in the Atlassian Support.

here is the link: <https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/>


author: cocco bill
body: Ok Marc, thank you. I wrote to the support


Tags: cloud

jira-cloud
Where I will get redirect URI option in Jira?
Asked by Abhishek Yadav:

Where I will get redirect URI option in Jira?


Answers:
author: Vronik
body: Hi

Look at this, maybe can help you

<https://confluence.atlassian.com/jiracore/setting-up-oauth-2-0-integration-1005784173.html>

<https://community.atlassian.com/t5/Jira-Service-Management/How-can-I-get-my-redirect-URI/qaq-p/1259950>


author: Fabio Racobaldo _Herzum_
body: Hi [@Abhishek Yadav](/t5/user/viewprofilepage/user-id/5546913) and welcome,

please could you specify your request?

Fabio


Tags: cloud

jira-cloud

jira-cloud-administration

not-applicable
how to limit user access to only 1 project ?
Asked by Reyna Iba?ez:

**I have a new project, I need the user only can see the JIRAs of this project.**

**But when I create the user and assign the group gave access to all projects.**


Answers:
author: Mohamed Benziane
body: Hi,

You need to look at the permission scheme of the projet.

[Manage project permissions \| Atlassian Support](https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/)


Tags: cloud

jira-cloud