youngmon/atlassian-qna huggingface dataset:
my board search function isn't working. any ideas
Asked by Aaron Lewis:

When i enter details into the search bar nothing comes up - as in no search options etc. i get this little popup as shown below but nothing seems to work

![Screenshot 2021-07-13 082250.png](/t5/image/serverpage/image-id/151092iEEFEFAAAA6DFD7E0/image-size/large?v=v2&px=999 "Screenshot 2021-07-13 082250.png")


Answers:
author: Jenny
body: Hi [@Aaron Lewis](/t5/user/viewprofilepage/user-id/4152842) , sorry to hear you've run into this! So we can investigate further, can you let us know what browser, browser version \& operating system you're using?

comments: author: Aaron Lewis
body: Hi Jenny,

I am using google chrome. I have the problem across multiple logins (we have a general login and my specific one).

Version 91.0.4472.164 (Official Build) (64-bit)

Windows 10, version 21H1

Thanks so much

Aaron


author: Jenny
body: Hi Aaron,

Another user wrote in with something similar and it turned out it was a bug with the Planyway power-up. Are you by any chance using that? If so, could you try deleting that and see what happens? We're working on a fix for this issue, but I'm interested to see if that is indeed the cause in your case.


author: Aaron Lewis
body: Hey Jenny - no not using that power-up


author: aking
body: It may be a specific issue/bug relating to your current browser. Try testing the search function in another browser (if you haven't already).
Undo 'Create board from Template'
Asked by Margarette Homan:

On my board, I clicked on 'create template', which I did not want to do, now I have the following message:

'This is a template for members of FSL Admin Team to Copy. 'Create board from template.

I do not want to do this, I will loos activity and comments.

How do I undo this and remove this request to make my board a template?


Answers:
author: Andrea Crawford
body: Hi [@Margarette Homan](/t5/user/viewprofilepage/user-id/3980499) , you can turn the template back into a "regular" board with the following steps:

<br />

1) Open the menu on the far right of your board

2) Click the back arrow icon on the top left of the menu

3) Click "... More"

4) Click "Convert to board"

Here's a video: <https://share.getcloudapp.com/RBul2kAN>
Locking a confluence page (with embedded jira filters) to a specific date
Asked by Nikky FinchBrock:

Hi  
I have a confluence template for reporting project status to our team. The template includes multiple Jira filters such as risks, actions, decisions etc. On the day of the project meeting the report is presented and the filters are current as of the day of the meeting which is great - however because the filters constantly update there is no history of the reports for each meeting.

Is there a way to lock the template to a point in time so it doesn't update the filters?

Thanks


Answers:
author: Marion Lepmets _SoftComply_
body: Hi [@Nikky FinchBrock](/t5/user/viewprofilepage/user-id/4753991) ,

We just wrote [a post on how to freeze data in Confluence](https://softcomply.com/how-to-maintain-a-documentation-baseline-in-confluence/) to better monitor progress and store meeting notes (with macros) with the [Static Snapshots app](https://marketplace.atlassian.com/apps/1224834/softcomply-static-snapshots-to-freeze-confluence-pages?hosting=cloud&tab=overview) - perhaps that could help you.


author: Rina Nir
body: Hello [@Nikky FinchBrock](/t5/user/viewprofilepage/user-id/4753991)

I am the product manager for Jira Snapshots for Confluence ([https://marketplace.atlassian.com/apps/1225123/jira-snapshots-for-confluence?tab=overview\&hosting=cloud ) .](https://marketplace.atlassian.com/apps/1225123/jira-snapshots-for-confluence?tab=overview&hosting=cloud)

The App is a direct solution to your use case. It works similar to Jira Macro (but has some extra features)- but is capturing Jira data in a point of time.

Check this out, it might be just what you need

Rina


author: Aron Gombas _Midori_
body: An alternative approach would be taking a snapshot of the page in those moments which you want to record. Then put those to page attachment or even to an external document management system.

Tip: you can take a snapshot by exporting it (to Word, PDF) or use one of the purpose-built apps (like [this one](https://marketplace.atlassian.com/apps/1224834/softcomply-static-snapshots-to-freeze-confluence-pages?hosting=cloud&tab=overview)).

comments: author: Nikky FinchBrock
body: thanks - exporting to PDF doesn't work - that was my original hack but I will look into the app. thank you


author: Fabio Racobaldo _Herzum_
body: Hi [@Nikky FinchBrock](/t5/user/viewprofilepage/user-id/4753991) ,

you can add a variable within your template and use that in your page (like in the meeting notes template) but you can't put it within your JIRA filter using builin feature.

Fabio

comments: author: Nikky FinchBrock
body: Thank you for replying. I havent used a 'variable' - can you please xplain what that means?  
Thanks


Tags: cloud

confluence-cloud
Confluence does not sync with Crowd
Asked by Ales Janzekovic:

Hi,

The synchronization from Crowd to Confluence fails.

In the log I found:

```
2022-09-30 10:03:01,727 WARN [Caesium-1-2] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.crowd.directory.DbCachingRemoteChangeOperations.getUsersToAddAndUpdate]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT,readOnly (Session #233167306)
```

The new users can not be synced to Confluence.

Does anyone got this issue before?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ales Janzekovic](/t5/user/viewprofilepage/user-id/224512) ,

could you try to delete and configurate again COnfluence to Crowd user directory?

Fabio

comments: author: Ales Janzekovic
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I have already thought of that myself. But I do not want to risk nobody would be able to log in if the sync will not work. First I will also address Atlassian Support.

Anyway, thanks for your suggestion.

A


Tags: confluence-server

server
Confluence ID Logging Issue with Company users
Asked by ICICI Bank Atlassian Support Team:

Dear Atlassian Team,

Kindly find below attached Snapshot getting error. Every day 18:00pm to 08:00am Confluence user's ID was locked automatically. This type of error coming after working hours. we are using 7.15.2Version. Please solve the permanent solution.

![](https://attachments.office.net/owa/gudala.sateesh%40ext.icicibank.com/service.svc/s/GetAttachmentThumbnail?id=AAMkADcxMjRkYTU3LTYxOWUtNGM3Yy1iNjYzLTE2M2E1NTQ0ZTFlMwBGAAAAAABvJ87eybMxS5sTWr%2F9Tj%2FrBwAZ54nJAgRFQ7ErrY0an%2F7RAAAAAAEMAAAZ54nJAgRFQ7ErrY0an%2F7RAABt6a5lAAABEgAQAJFBQ3%2FKjjNJmWooDJa5PsA%3D&thumbnailType=2&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IkQ4OThGN0RDMjk2ODQ1MDk1RUUwREZGQ0MzODBBOTM5NjUwNDNFNjQiLCJ0eXAiOiJKV1QiLCJ4NXQiOiIySmozM0Nsb1JRbGU0Tl84dzRDcE9XVUVQbVEifQ.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.LSth93SiIFYd7Y5ZQMHPmcvdfTqQrtVQGLrozhP4VSYxI1QknWRVoesfmno3ek5GAh5wXZjmijDgRDz4gclUD2oO6f3q-jStCrWLcx5XMYzmR6wa68QHvmPD8ija5H_IWrMDc_vGDm548AGm8IsiLqq8Yw5rwx6lNhvMU8LS7hQaxt9ychV_NteiDrjVRsQ5FwFkUchIswPcdegKjfgLVF3gxKC7DLjU5kC3-9hC44hTR5aM-w7sEaP9BFQpMRFktgm9jpO-mYtTSNiSWE7Yf872wKq5xgO9expEATK1hUIsZQlLXFdOm7nAhlLdDW9Ln_2IP6pU7l_dAWK-wAtiPA&X-OWA-CANARY=I0AKDf6o-0anw0ywKKbwliDYf3Z5o9oYi67RTaL4n8k7N5HFLa_EDmIBGPxhAv1sF-dHnkJTaX8.&owa=outlook.office.com&scriptVer=20220923004.15&animation=true)

Regards,

G Naga Sateesh


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@ICICI Bank Atlassian Support Team](/t5/user/viewprofilepage/user-id/3749687) ,

please attach the image. Btw, could you check if the user is licked on AD system that probably is linked to Confluence?

Fabio


author: Nic Brough -Adaptavist-
body: There's no readable image attached to your question, so we can't see the problem.

But, Confluence doesn't have a "lock" system for user accounts, let alone a scheduled one. Whatever you are seeing is being done by your user directory system, not Confluence.


Tags: confluence-server

server
How to create a printable document template on Confluence (e.g. a student report card)
Asked by abhishek_sharma03:

Dear Team,

We are exploring a way through OOB features or plugins in Confluence to create a documentation template in confluence which could be saved as a PDF and printed.

It could be something similar to a student's progress report where we create a template which could be replicated into distinct pages for different students and saved as PDFs. Is there a marketplace plugin which could solve this problem ?

Best Regards

Abhishek


Answers:
author: Alex Koxaras _Relational_
body: Hi [@abhishek_sharma03](/t5/user/viewprofilepage/user-id/3755900)

Do you mean something like this <https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

On confluence you can create space, as well as global templates, which can be used by users.

Let me know if this is what you are looking for.

comments: author: abhishek_sharma03
body: Thanks [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) this is a good solution but I am looking for a more sophisticated way of creating a template.


author: Sam Lucas
body: Hi [@abhishek_sharma03](/t5/user/viewprofilepage/user-id/3755900) ! Your post here caught my attention! I am a new product lead on Confluence Templates! I'd like to learn more about your sophisticated and desired use case here! As I assume that you work in education, I'd also enjoy learning more about other education specific templates that may be useful for you!

Would you be interested in a **[quick zoom call?](https://calendly.com/slucas-atlassian/30min?month=2022-12)**thx!

comments: author: abhishek_sharma03
body: Hi [@Sam Lucas](/t5/user/viewprofilepage/user-id/5105690) Thanks for your message. Would be nice to connect and discuss the possibilities.


author: Aaron Arutunian
body: Hi [@Sam Lucas](/t5/user/viewprofilepage/user-id/5105690) I saw this post and am looking for a similar solution posted previously by Abhishek. In my case, I'm trying to re-create a set of Word documents in Confluence, as my company is looking to leverage Confluence more (and Google Drive/Microsoft Office less). I need to be able to:

* Either create one or more Templates, or be able to Clone a Page (i.e., treat a Page as a Template)
* Save as (or print to) PDF (and ideally to Word as well) with:
  * A cover page that has some graphics (side bars and a logo)
  * A table of contents (updated automatically if the content changes)
  * Page breaks
  * Page numbers and data classification marking at page bottom (e.g., footer)

I'm open to using built-in features (preferred) or paid-for plug-ins/add-ons.

Any help will be much appreciated!


Tags: cloud

confluence-cloud
Conflence was locked due to too many users invited
Asked by Guan Huang:

My conflence was locked due to too many users invited, I have now removed some users from the confluence, any way I can unlock my confluence without paying $150 dollars?


Answers:
author: Pramodh M
body: Hi [@Guan Huang](/t5/user/viewprofilepage/user-id/5044020)

Welcome to the Community!!

You should be under an active subscription to access Confluence and should have product access.

Navigate to <https://admin.atlassina.com> and go to the billing section to see how many users have access to the site and reduce the number of users if it is more than subscribed count.

Let me know if this helps!!

Thanks,  
Pramodh

comments: author: Guan Huang
body: Our team was unsubscribed from Jira Software, Confluence due to too many users. I have also checked the bill section in my account, there is no outstanding payment. We have now reduced number of users from 11 to 8 and wish to continue using free trial version (less than 10 people). If this is allowed, can you please reactivate our confluence and Jira Software or get a copy of our original confluence data and jira tickets.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

That's not how Atlassian Cloud works. You don't get "unsubscribed" from anything, and there is no "reactivate", you just carry on using the system because you've paid for it.

Could you tell us what the actual problem is? What error messages are you getting when you try to log in?


author: Guan Huang
body: Problem already solved thanks


author: Alex Koxaras _Relational_
body: [@Guan Huang](/t5/user/viewprofilepage/user-id/5044020) it would be very useful for other user of this community to know what was the exact problem, and how this was solved. This will benefit a lot of people. So kindly provide your answer.


Tags: cloud

confluence-cloud
Any page with macros that I edit is blank
Asked by Kathleen Micheli:

I was adding macros to a new page that I created. When I published, it hung up so I x'd out. Now any page that has macros displays as blank when I edit.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Kathleen Micheli](/t5/user/viewprofilepage/user-id/5043926) ,

welcome to the Atlassian community!

First of all we need to figure out if you are on a cloud or a server/dc instance. Verify the URL of your confluence, if it is something like xxxx.atlassian.net you are on the cloud.

Currently on the cloud there are no active incidents, so probably you are on a server instance.

If you are on a server/datacenter, please verify that HTML macro is disabled then try to restar your application deleting the plugin cache.

Hope this helps,

Fabio
Asking for page title and labels
Asked by Rick Dee:

I would like to create page template that works like the 'HOW TO" template in Confluence. When user try to use that template, it will first ask for "page title" and then ask for "labels". Does anyone know how to create such template? I searched for many hours but get nothing out.


Answers:
author: Florian Bonniec
body: Hi [@Rick Dee](/t5/user/viewprofilepage/user-id/3034858)

In Confluence there is 2 types of Template, "basic" one that can be create from Confluence UI and more advanced one name Blueprint that require developement to be created. How To Template are Blueprints.

You should be able to develop blueprints and installed them on Confluence

<https://confluence.atlassian.com/doc/blueprints-323982376.html>

<https://developer.atlassian.com/server/confluence/confluence-blueprints/>

If development is not an option, I know that there is some apps that allow you to create some from the UI but never tested them.

[https://marketplace.atlassian.com/apps/1218917/blueprint-creator-advanced-templates-pages-blog-spaces?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1218917/blueprint-creator-advanced-templates-pages-blog-spaces?hosting=datacenter&tab=overview)

Regards

comments: author: Rick Dee
body: [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) . Thanks a lot.

I have tried but looks like I just don't know how to create my own blueprint. Anyway, thanks.


Tags: confluence-server

label

server

template

title
Confluence cloud table column width
Asked by Hakim Haidar:

I am running into an issue working in tables, I want to create a table with many columns, once the table reaches width of the screen, adding more columns shrinks the existing cells but keeps the table width fixed to 1 page. I want to be able to add many columns and assign fixed length to cells and scroll right to see more columns, but it seems that the table is fixed by the screen width and all the columns are displayed on one page making them unreadable when you have many columns. Is there a way to accomplish what I want?


Answers:
author: Andy Gladstone
body: [@Hakim Haidar](/t5/user/viewprofilepage/user-id/5042247) Welcome to the Atlassian Community. The behavior you are experiencing is the standard for Confluence pages. They are designed and intended to fit to screen. That being said, you can fit more on the screen by changing the width of the page. The standard is centered. But you can go full screen width by clicking on the \<--\> arrows next to the page information at the top of the page when in edit mode.

![Capture1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/218713iD2E33040A6FF5E4D/image-size/large?v=v2&px=999 "Capture1.JPG")

I hope this helps!

comments: author: Hakim Haidar
body: Thank you Andrew, I already used the \<--\> to toggle between screen width and fixed width, but it still is based on just one page. This was not the standard back in 2017, I used confluence back then and I did large tables without running into this issue. I am assuming confluence changed that on newer releases. Thank you again for your help


Tags: cloud

confluence-cloud
Only selected checkboxes appear in e-mail?
Asked by Morgan Salinas:

I am very new to this and am having some trouble with e-mail formatting. I created a questionnaire using ConfiForm and added the IFTTT Integration Rules macro to generate an e-mail for each form submission. The e-mail only shows selected answers, but does not show entire list of options that were available to choose from. Is there a way to have all unchecked boxes show? I am not finding any options within the current ConfiForm macros I am using.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/218677iA310AD72F7AED494/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Morgan Salinas](/t5/user/viewprofilepage/user-id/5043802) and welcome to this community

ConfiForms shows only the options that the user has selected (in the results).

Alex


Tags: confiforms
Changing automatic/manual completion for e-learning items
Asked by Dan Kershen:

We have imported e-learning from one of our libraries as a full learnlist and would like to adjust the auto complete settings; currently the items is marked as complete as soon as a user clicks the launch button.

Can it be set up so that either the user has to manually mark the item as complete or gets to the end of the e-learning before being marked as completed? In the Edit Learnlist/Item - Completion section there doesnt appear to be an option to adjust autocomplete.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Dan Kershen](/t5/user/viewprofilepage/user-id/5043766) and welcome to the community,

In order to get help from the community, it would be great if you could provide some additional and necessary info like:

* Is your confluence on cloud or on-premise?
* What kind of import you did? To confluence and to another app? Or simply imported some pages to confluence?
* Do you use an app for e-learning? Which one?


Tags: auto-complete
static content macros rendering timeout
Asked by Kshama Joglekar:

Hi,

We have custom macros that are registered as static content macros in our app.

We have seen that if a our custom macro script takes more than 13-14 seconds to execute, the macro on the page errors out. Wondering if there is any time limit that atlassian has where it waits for a callback url to respond to render output on the page?


Answers:
author: Kshama Joglekar
body: Script Runner. I am one of the developers of this app.


author: Zoriana Bogutska_Adaptavist_
body: [@Kshama Joglekar](/t5/user/viewprofilepage/user-id/4815517) what app do you use?


Tags: cloud

confluence-cloud

macro

user-macro
Add comment to change log/page history
Asked by Robin Rast:

In the server-based version of confluence, there was a comment field at the bottom of the page to add version details for page history. I cannot find how to do that in the cloud version

![comment.jpg](/t5/image/serverpage/image-id/218629iABAF9F6153E4444D/image-size/large?v=v2&px=999 "comment.jpg")


Answers:
author: Dave Mathijs
body: Hi [@Robin Rast](/t5/user/viewprofilepage/user-id/4822330)

When you're in Edit Mode of a page, click on **More actions (...)** and select **Publish with version comment ....**

Then, the page history will show the comments.

![Screenshot 2022-09-30 at 14.32.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/218630iAC535853B8F823ED/image-size/large?v=v2&px=999 "Screenshot 2022-09-30 at 14.32.11.png")

comments: author: Robin Rast
body: That's awesome! Thank you.


author: Rene Mock-Bunting
body: If you forget to publish with comments, is there a way to go back and add a comment to the history?


author: Cuong Truong
body: When I select more actions, it showed only preview and view changes only

But they have the space to show what did you change as below

![comment confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/321768i751484CA827FF323/image-size/large?v=v2&px=999 "comment confluence.png")


author: Daniel Tan
body: is there a similar for trello?

seems to have a lot of people having the same issue  

<https://community.atlassian.com/t5/Trello-questions/Comments-editing-history/qaq-p/1454476#M75797>


Tags: cloud

confluence-cloud
embedding tables
Asked by Robin Rast:

I want to embed a table within a table cell.

![cell.jpg](/t5/image/serverpage/image-id/218625iBA03F0FE57A03EF0/image-size/large?v=v2&px=999 "cell.jpg")


Answers:
author: Rilwan Ahmed
body: Hi,

This is not possible. Nesting tables were disabled in 2017. See details in <https://jira.atlassian.com/browse/CONFCLOUD-58656>


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Robin Rast](/t5/user/viewprofilepage/user-id/4822330) ,

At the moment it is not possible for the new Cloud editor.


Tags: cloud

confluence-cloud