youngmon/atlassian-qna huggingface dataset:
How to add additional emails to a card?
Asked by Viki Garrison:

We have the Trello app for Gmail so we can create a card from an email, but what about subsequent emails from the client; how do we add those emails to the card that's already created?


Answers:
author: milynnus
body: [@Viki Garrison](/t5/user/viewprofilepage/user-id/4430419)

You should look into [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) BenkoBoard for threaded gmail capabilities.

comments: author: Iain Dooley
body: [@Viki Garrison](/t5/user/viewprofilepage/user-id/4430419) That's right, we have BenkoBoard for individual emails and BenkoDesk for shared email addresses (like support/sales):

<http://www.benkoboard.com/>

<http://www.benkodesk.com/>


Tags: gmail
Making it where some people has certain permissions.
Asked by darkcommander 27:

Greetings! I have been working on a board for my online Community and I came across other board of a different Community that my brother was In.

In their community only certain people (non-admins) could move and edit the cards and that was Is.

The users that had that permission was under a card called "HR".

How would this be possible? Sorry If it's simple z I'm not too well knowledged with Trello. Any answers would be lovely thanks!

Have a wonderful and safe day.


Answers:
author: Iain Dooley
body: [@darkcommander 27](/t5/user/viewprofilepage/user-id/4430104) they either have an automation that detects attempted changes by non-HR people and then reverts the pages -- this is not realy security though. It's pretty easy to circumvent if you're a malicious actor but it prevents inadvertent changes to an extent.

Otherwise you can create a board, add it to a workspace and add only the HR members to the board, then add everyone else to the workspace, make the board workspace viewable and allow only comments from workspace members.

comments: author: darkcommander 27
body: So if I did that would they still be able to move the cards and edit cards as HR?

Sorry I'm quite new so If I am asking alot of questions my bad.


author: Iain Dooley
body: [@darkcommander 27](/t5/user/viewprofilepage/user-id/4430104) if you make it workspace visible and add people to the workspace then you can restrict permissions to commenting only and team members will be able to see and comment but not edit or move cards.


Tags: permission
I want to move boards from a workspace to another one
Asked by Val?rie Bernard:

Hello

I have 2 Workspaces and now I want to RE organise my different boards to just only 1 workspace. And I don't find how to move the boards from a workspace to another. Is it possible? Thx Val?rie


Answers:
author: Iain Dooley
body: [@Val?rie Bernard](/t5/user/viewprofilepage/user-id/4429368) I actually found this a bit hit and miss recently: in some cases I was unable to move boards between workspaces as I should have. I'm not sure why.

Anyway if you want to move all your boards to a new workspace you can run this BenkoBot code, just edit the name of your target workspace up the top --

BUT BEWARE!!! If moving a board will cause extra billable multi board guests to be billed to your business class workspace, then those members will be removed from the boards; the way to prevent this is to add those people to your team.

ALSO!!! This will move any boards you're an admin of, even if those boards belong to other workspaces of which you're not an admin. You can always move them back but if you're an admin of some boards that actually "belong" to someone else it might be a little weird for you to move it into your own workspace.

Having read those warnings, you can take a look at the code here:

[Preview Code in BenkoBot](https://app.benkobot.com/addadhoc?adHocCodeName=aggregateBoardsToOneTeam&code=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)

If you click that link, you will be able to enter your API key/token, then edit the team name at the top, store and run the code. All boards of which you're a member will be moved to that team.

If you're not an admin of any board, you'll get a log message with a link to indicate that board couldn't be moved, you can copy and paste those links into a new browser tab to see what the situation is and who you need to request admin permissions from.

Note also that if you had a list of workspaces that you wanted to move boards out of, I could modify the code slightly so it would only move them out of those workspaces and leave others untouched.


author: milynnus
body: [@Val?rie Bernard](/t5/user/viewprofilepage/user-id/4429368)

Click on the current Workspace just next to "star" button at top of the board to change the workspace for the board.

comments: author: Val?rie Bernard
body: Great job! Thank you very much \<3
Hiring someone?
Asked by Laura Zuckerman:

Is it possible to hire someone to help set up a project management system on trello for my small business?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Laura! I'd be happy to jump on a quick call to have a chat. I specialise in building tailored workflows within Trello to help with communication, transparency, and productivity. Feel free to email me at hannah@simplaworkflows.com and we can go from there!


author: milynnus
body: [@Laura Zuckerman](/t5/user/viewprofilepage/user-id/4429240)

Do visit profile page for more details. Thanks.


author: Iain Dooley
body: [@Laura Zuckerman](/t5/user/viewprofilepage/user-id/4429240) Hey Laura, I run a Trello automation consultancy:

<https://www.benkoworks.com/>

We have created several products based on Trello, including an automation platform that provides some more power than the built in Butler tool:

<http://www.benkobot.com/>

You can grab a spot in my calendar to discuss on the site. Thanks!


author: Laura Holton _ACE Rotterdam_
body: Hi [@Laura Zuckerman](/t5/user/viewprofilepage/user-id/4429240) ?

Welcome to the Community! It's a great question, very simply yes it is possible and I'd be more than happy to discuss this further with you if you like?

Drop me a line at [laura.s.holton@mac.com](mailto:laura.s.holton@mac.com) and we can discuss requirements and potentially get the ball rolling ?

All the best,

Laura
"If statement" in butler actions?
Asked by John Schurman:

I have two lists in one board. One for (A)"production requests" and one for (B)"produced items." I have an automation setup so that when a card is copied into B from any other board it looks for a card with the same name in A and archives it. This is working perfectly, but there is one complication causing it to email me errors. The cards copied into B may not have a match in A, which isn't a problem, but it still emails me that the automation has failed. Is there any way to make the error stop? I'm thinking of conditional logic like "IF there is a card in A with {cardnmame}, then archive it." Is this possible to create? Thanks!


Answers:
author: Iain Dooley
body: [@John Schurman](/t5/user/viewprofilepage/user-id/4428916) there are no if statements in New Butler like there were in Butler Bot, but this BenkoBot function would do the same thing:

<https://trello.com/c/Ga3zwYKd>

There are other example cards on that board too.

comments: author: John Schurman
body: Thank you! I'll look into BenkoBot right now.... it looks like it can serve more than just this function for me.


Tags: butler
Reminder notifications sent to Slack
Asked by Beth:

Hi, I have set up Trello so that notifications are sent to Slack when cards are updated etc. However I'm wanting a notification to be sent to Slack for reminders, is this possible? I tested it and it didn't work. So for example, I have set a due date and then set that I'd like a reminder 1 hour before the due date. I was hoping that on the hour before the deadline I'd get a notification in my Slack to basically alert me that something is due in an hours time and to follow up if I need to do anything. Same for if I set a reminder 1 day before the due date, can a notification be sent to Slack 1 day before to remind me that I have something due in a days time? Thanks


Answers:
author: Dan Ivory
body: Hey [@Beth](/t5/user/viewprofilepage/user-id/4428511)

I think what you are asking for can be done with Butler. I have a setup tutorial video here to show you how to do it for when a card is due it will notify you in Slack.

<https://www.youtube.com/watch?v=i8Ahr-oUgN4>

However you could probably adjust the trigger to be for "1 hour/day before a card is due". (see the middle option in the screenshot below)

![Screenshot 2021-06-08 at 17.35.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/146626iDED3A6B73102EE90/image-size/large?v=v2&px=999 "Screenshot 2021-06-08 at 17.35.59.png")

Note this will apply to all cards with due dates, rather than those that you specifically set a reminder for. I don't think that's possible with reminders, as far as I know/have tested.

Here is the command in full...

![Screenshot 2021-06-08 at 17.37.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/146627i2D80D0C9943088E7/image-size/large?v=v2&px=999 "Screenshot 2021-06-08 at 17.37.18.png")

Hope that helps,

Dan


Tags: slack
Missing board after Trello's update
Asked by Rafael Briskievicz:

Before the update that allows us creating a Workspace I had two boards. "Empresa" and "Produto".

After the att, I found my board "Empresa" and it was ok.

But now, when I need to use my board "Produto" I couldn't find it. I searched if it was achieved, but it is like the board was erased.

Someone knows what happened? or that has been through the same situation?


Answers:
author: Alicia
body: Hola, varias dudas?

1. El tablero "producto" no te aparece entonces en ning?n sitio cuando le das a la "casita"?

2. Puede ser que Trello los haya metido en un espacio de trabajo autom?tico? (a partir de junio iba a meter los tableros que estaban sin espacio de trabajo, en un espacio de trabajo que crear? Trello autom?ticamente)

3. Si en la casilla de b?squeda de la parte superior izquierda pones Producto, ?no te aparece el tablero?

Un saludo.

Alicia.

comments: author: Rafael Briskievicz
body: I am sorry if I don't get it very well what you explain it to me. I don't understand Spanish very well. I am Brazilian.

I tried every location. The Workspace that Trello had automatically created for me. The other workspace that I created.

I got in the Home button, Boards button. I searched in the "Jump to..." in the top of the Trello page.

But non of this showed my board.

When Trello update, it was hard to find the "Empresa" board. But now, that I need the "Produto" board, I don't remember how I did it!  

![Capturar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146633i5E9574E8526CE440/image-size/large?v=v2&px=999 "Capturar.PNG")![Capturar04.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146636i5B4A9742E6D6AC84/image-size/large?v=v2&px=999 "Capturar04.PNG")![Capturar03.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146634iB30423742E52E9FB/image-size/large?v=v2&px=999 "Capturar03.PNG")![Capturar02.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146635i3683034337FC3890/image-size/large?v=v2&px=999 "Capturar02.PNG")


author: Michael Pryor
body: Do you see a link at the bottom of either the Empresa or the Espaco Workspace to see your CLOSED boards? In the screenshots you sent it would be lower on the page...

<https://trello.com/my/boards> might have it too.

Also, do you have the link to the board in your email?


author: Rafael Briskievicz
body: I find the link of the at my email so I could access it again. Thank you.
Question regarding Caching in Confluence
Asked by Chris:

Hello!

I?ve got a question regarding our cache overview in Confluence.

There are some high values exceeding the max. entries, f.e.:

Embedded Crowd Group Object Child Memberships 189% - 1897/1000

Embedded Crowd Group Object Parent Memberships 189% 1890/1000

Content Bodies 123% - 12352/10000

Embedded Crowd Internal Group 116% - 17537/10000

These values have some performance impact i guess, as the system has to outsource on disk.

Any information on this issue would be very welcome.

Kind regards

Chris


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Chris](/t5/user/viewprofilepage/user-id/5000997) ,

you can change cache values at your convenience in order to improve your instance performances. Please take a look to the following article <https://confluence.atlassian.com/doc/cache-statistics-150472.html>

Hope this helps,

Fabio

comments: author: Chris
body: Hi Fabio!

Thank you for your quick response.

I know this overview, but it does not tell you the recommended maximum values.

------

Embedded Crowd Group Object Child Memberships 189% - 1897/1000

------

Is it possible (does it make sense) to raise it to 2000?

Kind regards

Chris


author: Fabio Racobaldo _Herzum_
body: Hi [@Chris](/t5/user/viewprofilepage/user-id/5000997) ,

my suggestion is to raise it to 2000.

Fabio


Tags: cache

confluence-server

server
How to use bob swift cli from a python script
Asked by Jolie Segev-Gal:

I am trying to write a python script that will export all spaces to xml from my confluence site. Since the rest api doesn't have that function I figured it could work with the bob swift cli. Any ideas on how to execute the cli commands from a python script?


Answers:
author: Srinatha T
body: Hi [@Jolie Segev-Gal](/t5/user/viewprofilepage/user-id/5031036) ,

Welcome to Atlassian community.

I am not sure about it. But you might want to explore there Wiki and also post in bobswift community.

[Bobswift cli community](https://bobswift.atlassian.net/wiki/questions)

Or

Open a ticket with them if you have there subscription.

[Support](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=support&hosting=server)

Thanks,

Srinath T


Tags: bob-swift

confluence-server

server
How do I use the bob swift cli plugin?
Asked by Jolie Segev-Gal:

I installed the cli plugin in my confluence and wanted to know how I execute the commands or open the cli?


Answers:
author: Amelie Winkler _Appfire_
body: Hi [@Jolie Segev-Gal](/t5/user/viewprofilepage/user-id/5031036) -- welcome to the community!

The best way to get started is to [download the ACLI](https://bobswift.atlassian.net/wiki/spaces/ACLI/overview?homepageId=1966101) to your machine so you can connect the ACLI shell to your confluence pages and start writing commands!

Let me know if you have any issues.

Thanks, Amelie


author: Srinatha T
body: Hi [@Jolie Segev-Gal](/t5/user/viewprofilepage/user-id/5031036) ,

Welcome to Atlassian community.

Refer the below user guides from bob swift.

[User guide](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/91881488/User+s+Guide)

I hope above info helps. Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server
Can the content inside Confluence be pulled outside for re-use?
Asked by Mihai:

Hi,  

I'm thinking of creating blog posts inside Confluence and pull them straight into a web application, is this possible? Is there an Confluence Dev or anything similar from where I can get the use of some endpoints?  

Thank you!


Answers:
author: Andy Gladstone
body: [@Mihai](/t5/user/viewprofilepage/user-id/5031035) welcome to the Atlassian Community. While there is no native tool in Confluence to mirror internal content on an external site, there are many applications in the [Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=publish) that you can check out that will make this feature available to you.

Good luck!

comments: author: Mihai
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) thank you for your reply \& suggestion. In the meantime with a more in depth google search I found this page <https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-get> which is exactly what I was after.  

Thanks a lot!


author: Matt Reiner [K15t]
body: [@Mihai](/t5/user/viewprofilepage/user-id/5031035)

I'd love to see what you create. Share it with us! ?


author: Mihai
body: Hi [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) will do. Nothing crazy, but eventually I will be publishing the blog posts directly from Confluence on to the website. I will get back with updates once I have it ready :)


Tags: cloud

confluence-cloud
Two Dimension Chart Ordered by Highest Total Row Count
Asked by Ann King:

Is there a way to create a Two Dimension Chart Ordered by Highest Total Row Count using either the /jira macro on Confluence or a JIRA Dashboard macro?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Ann King](/t5/user/viewprofilepage/user-id/4935665) ,

If you use our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app in you company, you may set the default sorting for the Two Dimensional Jira Chart with the help of the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro:

![Wed 5-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/216012i2614B8835970273E/image-size/large?v=v2&px=999 "Wed 5-1.png")![Wed 5-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/216013iD920569B4CA32CDE/image-size/large?v=v2&px=999 "Wed 5-2.png")

Note that the "Total Unique Issues:" row can be also hidden by the Table Filter macro if required.


Tags: chart

cloud

confluence-cloud

filter

sort

table

table-filter

table-filter-and-charts
Issue calling a confluence anchor
Asked by Stephen Toop:

Quick question

I am trying to call an anchor on 1 confluence page from a giffy diagram link on another confluence page.

How do you reference pages with spaces in to get the anchor to work or is it a limitation?

If I call the following link it finds the page but won't call the anchor

https......../Kafka+Engagement#Kafka+Engagement-kafka_structure

If I call this shortened link with no space it finds the page and will call the anchor successfully

https......../Kafka#Kafka-kafka_structure

Any suggestions?


Answers:
author: Stephen Toop
body: It's amazing what a new day and a fresh head can do. I have fixed my own issue following a read of the guidance again (I think a few more worked examples clearly explained my benefit the support pages).

When you team name has a space in it, you concatenate after the hash.

So in my case a page name of "Kafka Engagement" becomes Kafka+Engagement in the web address but needs to be KafkaEngagement post # to call the anchor correctly on another page where kafka_structure is the anchor

Kafka+Engagement#KafkaEngagement-kafka_structure


Tags: cloud

confluence-cloud
Need help get API token for the whole confluence site.
Asked by mohan_reddy:

We have number of spaces which are public and personal spaces. Each and every one is able to access them. We are about to perform an operation with REST API where it will help us to make all of those spaces to private. I could find the API token for the whole but for individual user I'm able to. So, could you please help me in getting the token for whole site .


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@mohan_reddy](/t5/user/viewprofilepage/user-id/4821860) ,

For Confluence Cloud -- and similarly for Jira Cloud -- you only get user-based API tokens.

So, if you want to perform some action via the REST API with maximum permissions, you will need a user with those permission. Typically, you would either use the account of an admin or a technical account created specifically for this purpose.

In either case, I would strongly recommend revoke such a powerful API token as soon as your operations are finished.

Hope that helps,  
Oliver


Tags: cloud

confluence-cloud
Unable to get into confluence admin
Asked by Daniel Hackmann:

Hello,

I have a problem. I inherited a confluence/trello system from a former co-worker who isn't with my department anymore and who we have no way to contact.

We are using confluence cloud to document some internal research data at my university, so we really don't want to lose the data.

The problem:

Since a few weeks I am not able to log into admin.atlassian.com anymore. Whenever I try a blank page pops up which asks me to create a new organisation:

![1.PNG](/t5/image/serverpage/image-id/215939i144ABD3E074BCC9A/image-size/large?v=v2&px=999 "1.PNG")

I am also not able to click the cog-wheel icon when I am logged into confluence. I dont see the icon, but according to the space settings I am an administrator.

Furthermore when I check my.atlassian.com I can see myself as the "manager" for the license, I am also the technical and billing contact (Ignore the supportdate, its a screenshot from last month but apart from that nothing changed).

![2.PNG](/t5/image/serverpage/image-id/215942i9CB63DB456BDB708/image-size/large?v=v2&px=999 "2.PNG")

If I click on the "manage subscription" button the following error appears:

![3.PNG](/t5/image/serverpage/image-id/215943iE29254CEA00D02F2/image-size/large?v=v2&px=999 "3.PNG")

As far as I am aware we are not using Jira ourselves for the user management. Our confluence is hosted by atlassian.

Additionally if I try to go to {ourURL}.atlassian.net/admin the following error pops up:

![4.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/215948i2893AE1AF23B9AC8/image-size/large?v=v2&px=999 "4.jpg")

Notice the "Something went wrong". I also tested some of my coworkers accounts who might have been admin but nobody has access there either.

I am getting quite frustrated, Ive been trying to fix these issues on and off for weeks now. I am not able to add or edit any new users to our confluence system which is quite bad. I can't edit ANY admin settings either so I am very limited what I can even do and check. I just want to be able to get into the admin settings again, I am fairly certain I was in there before.

If I could somehow contact technical support I feel like my problem could be solved in minutes, but since we are on the free plan there is no way for me to contact atlassian.

If somebody has ANY idea what I could do I would be extremely happy for ANY help.


Answers:
author: Daniel Hackmann
body: Atlassian Support was able to transfer the Org to me.


Tags: administration

cloud

confluence-cloud

jira