youngmon/atlassian-qna huggingface dataset:
How to ensure the jira macro displays when creating multiple issues from a table in confluence?
Asked by Francesca Bennett:

When I create a single jira issue from a table in confluence, the jira macro displays as per below screenshot:

![Screenshot 2019-09-12 at 05.12.37.png](/t5/image/serverpage/image-id/65940i17703DFBF362034D/image-size/large?v=v2&px=999 "Screenshot 2019-09-12 at 05.12.37.png")

The same behaviour does not occur when using the "Create multiple Jira Issues" feature. The issues are successfully created in Jira however, the corresponding single jira issue macro does not append in confluence. Please advise.


Answers:
author: Shannon S
body: Hello Francesca,

Thank you for bringing this to us. I've looked into it, and there's a current bug:

* [CONFCLOUD-35077](https://jira.atlassian.com/browse/CONFCLOUD-35077) *No JIRA issue link will be created in Confluence page when creating multiple JIRA issue from pages.*

The workaround is either to:

1. Manually add the issues to the table.
2. Use the Old Editor, if this is still an option on your Confluence instance. Note that some instances have already been completely migrated to the New Editor thus this may not be possible for your instance.

I hope that's clear but do let me know if you have any trouble or questions.

Regards,

Shannon

comments: author: Francesca Bennett
body: Thank you Shannon, much appreciated.


author: Shannon S
body: You're welcome, [@Francesca Bennett](/t5/user/viewprofilepage/user-id/279158). I hope we can see a resolution soon!

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
Table rendering issue
Asked by Bhakti Paranjpe:

We have Confluence cloud.

Tables are not rendering correctly. This one is a responsive table, but same issue occurs for fixed-width table.

In edit mode - text looks alright.

![Screen Shot 2019-09-12 at 12.25.13 pm.png](/t5/image/serverpage/image-id/65938iEAA9E6D2D40F84AF/image-dimensions/149x124?v=v2 "Screen Shot 2019-09-12 at 12.25.13 pm.png")

In view mode - The text in the first column is close to the left border. The second column looks alright.

![Screen Shot 2019-09-12 at 12.25.28 pm.png](/t5/image/serverpage/image-id/65937iBA0D187DE7587C2B/image-size/large?v=v2&px=999 "Screen Shot 2019-09-12 at 12.25.28 pm.png")

Please advise a solution Thanks.


Answers:
author: Ollie Guan
body: Hi [@Bhakti Paranjpe](/t5/user/viewprofilepage/user-id/3554431) ?

Pls try to choose fixed width.

Drag column borders to set width. The table always appears at the width you set.

![TIM??20190912120925.png](https://community.atlassian.com/t5/image/serverpage/image-id/65941i574602F0B25BFE76/image-size/large?v=v2&px=999 "TIM??20190912120925.png")

comments: author: Bhakti Paranjpe
body: Thanks, Ollie. But, its the same issue with fixed width tables as well. I edited the post to mention this.


author: Tyler Payne
body: [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) I'm also seeing this issue along with the text in the first column always being left-aligned instead of centered


author: Bhakti Paranjpe
body: [@Tyler Payne](/t5/user/viewprofilepage/user-id/3165267) the issue is the left-aligned text somehow sticks to the left edge of the column in view mode. In edit mode, the text leaves the desired margin.

When you centre align the text, there is no issue.

This issue appears only n the first column. See the second column, that looks okay.
Is there a Content Formatting macro on Confluence cloud from adaptavist
Asked by Dani P:

I am looking for a content formatting macro. However cant seem to find suitable for the cloud


Answers:
author: Brant Schroeder
body: If this is the app you are talking about [https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server&tab=overview) it is only available on server and data center. You can always contact Adaptavist and ask them if it will ever be available on cloud.

comments: author: Nic Brough -Adaptavist-
body: Cloud does not support the methods used to do the formatting, it can only be done with a "type 2 plugin", which you can't install on Cloud. Atlassian have a small handful of type-2s on Cloud but are committed to getting rid of them, not adopting more.

If Cloud eventually enables us to do formatting with a Connect plugin, I'm sure we'll try to convert as much as possible and create a Cloud version, but I have no idea if Atlassian ever will create the plugin framework to support it. (Note to self: go ask developers when they get back from this week's Atlascamp)


Tags: cloud

confluence-cloud
Can't Use Application Links with SSO
Asked by bgreen4:

I'm trying to figure out how to 'whitelist' our Atlassian servers (Jira, Confluence, Bamboo, Bitbucket) so that they all see traffic moving between them as authenticated-- this is in order to get application links to work.

There is an Atlassian KB article on how to do this on the identity provider side of things, but our IdM vendor is telling us they can't do this. So-- it's up to me to figure out how to get traffic moving between our Atlassian servers, while bypassing SSO login and at the same time forcing users to hit the SSO login page when they navigate to our Atlassian apps.

Anyone have any ideas on how to accomplish this?

Thanks!

Bryan


Answers:
author: Jon Espen Ingvaldsen Kantega SSO
body: Which SSO solution are you using and you able to disable the SSO for particular user agents?  

Full disclosure: I work for Kantega SSO, and our [add-ons for Server and Data Center](https://marketplace.atlassian.com/search?query=kantega+enterprise) support application links and data traffic between Atlassian products out of the box. Our support team is happy to assist you if you want a demo or need assistance with your setup.  

Regards,  
Jon Espen  
[Kantega SSO](https://kantega-sso.com)


Tags: bamboo

bitbucket

jira
Get rid of the app-switcher button using Space Stylesheet
Asked by John Corwith:

I can disable the app-switcher adding the snip-it below to the Space Stylesheet but it doesn't get rid of the button.

#app-switcher{

display:none;

}


Answers:
author: Shannon S
body: Hello John,

Happy to help! Could you confirm your Confluence version with me so I can test this out?

Regards,

Shannon

comments: author: John Corwith
body: 6.13.3

And yes before you correct me, I know that this simply removes the control, it doesn't disable the functionality. The code snipit I found eliminates the pull-down, but leaves the button in place. Thanks


author: Shannon S
body: Hi John,

Terribly sorry for the delay! No worries, I won't correct you in that, I assumed you were aware of the capabilities CSS has in your UI.  

For 6.13.\*, you can try the following:

```
.aui-header-before
{
 ? ?display:none;
}
```

I do want to point out that your version of 6.13.3 was involved in a Security Vulnerability a few months ago. You'll want to upgrade as soon as you can to 6.13.4 or higher (or the latest version of Confluence). For more information, have a look at [Confluence CVEs and Common Questions](https://community.atlassian.com/t5/Confluence-articles/Confluence-CVEs-and-common-questions/ba-p/1062634).

Let me know if you have any questions about that.

Regards,

Shannon


author: John Corwith
body: ```
That worked, thanks!
Can you tell me when !important is needed in ...{display: none !important;}?
```


author: Shannon S
body: Hello John,

Thank you for letting me know it worked for you! Happy to hear.

!important just makes the rule have higher precedence over normal rules. It could be used if you find that a specific rule that you've added isn't working; perhaps there's a rule in Confluence base CSS that would prevent it from working.

For more information:

* [How to Apply !important in CSS](https://www.geeksforgeeks.org/how-to-apply-important-in-css/)
* [When Using !important is the Right Choice](https://css-tricks.com/when-using-important-is-the-right-choice/)

I hope that's clear, but let me know if you have any questions about that.

Regards,

Shannon


Tags: atl-adm

confluence-server

server
Is there a way to programmatically Export Atlassian Users?
Asked by Smita:

Is there a way to programmatically Export Atlassian Users? Just like how we export and download users in an excel ( which contains product access , active/inactive status and group info)


Answers:
author: Smita
body: Hello team , I am looking out for a Cloud solution. Above both are for Server OR Datacenter


author: Tej Poudel
body: Hi Smita,

There is free plugin for Jira user export. The name of the plugin is "Jira User Export". You can export the users in any format such as excel, csv, html etc.

Please find the plugin in the following link:

[https://marketplace.atlassian.com/apps/1220535/jira-user-export?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1220535/jira-user-export?hosting=server&tab=overview)

Thanks

Tej Poudel

comments: author: jira guy
body: Plugin is only available for Jira server. Question is related to confluence cloud


author: Tej Poudel
body: Sorry, I did not see confluence in the question.

If there is confluence Server we can use this free app;

[https://marketplace.atlassian.com/apps/126/bulk-user-upload-management-utility?hosting=server\&tab=overview\&_ga=2.161156149.960107269.1568175240-2022881821.1567554964](https://marketplace.atlassian.com/apps/126/bulk-user-upload-management-utility?hosting=server&tab=overview&_ga=2.161156149.960107269.1568175240-2022881821.1567554964)

We are using Confluence Server so I am not sure about the cloud.

Thanks


author: jira guy
body: You can easily get users from jira database.

They are available in cwd_user table. You can filter them based on active/inactive and everything. You can basically run a cron job on database to run the query

comments: author: jira guy
body: Ignore my previous reply which only works with server version


Tags: cloud
JIRA Issue Macro returns 140 records but not all (768)
Asked by Wendy Schaeffer:

A JIRA Issue Macro is used on a Confluence page however, it will not display all records returned. A box is shown that indicates "Unable to render Jira issues macro. Connection to Jira has timed out." When I limit the number of records to be shown to 140, then the page will render.

I am wanting to utilize Table Filter and Charts plug-in and need to have all records returned.

Any ideas on what may be causing tis to happen?

TIA


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Wendy Schaeffer](/t5/user/viewprofilepage/user-id/2722358) ,

Based on the description provided, perhaps you should consider reading [Timeouts in the JIRA Issues Macro or Highlighting Plugin](https://confluence.atlassian.com/confkb/timeouts-in-the-jira-issues-macro-or-highlighting-plugin-726108967.html "Timeouts in the JIRA Issues Macro or Highlighting Plugin") , in which provides troubleshooting steps.

If you agree, please consider becoming a watcher, add a comment and/or vote on <https://jira.atlassian.com/browse/CONFSERVER-57772> - **Add Pagination to Jira Issues Macro**, as this would resolve the issue you are experiencing.

Kind regards,  
Rafael


author: Wendy Schaeffer
body: Yes and No.

I am able to return custom fields but am limited to how many can be displayed. All issues with the custom field being displayed returns "Unable to render Jira issues macro. Connection to Jira has timed out.".

I am watching and have voted .

Thanks!!


author: Rafael Pinto Sperafico
body: Hi [@Wendy Schaeffer](/t5/user/viewprofilepage/user-id/2722358) ,

Please, confirm if the issue you are experiencing relates to <https://jira.atlassian.com/browse/CONFSERVER-53500> - JIRA Issues macro fails with custom field

Kind regards,  
Rafael


author: Wendy Schaeffer
body: We are looking at the reading suggested.

Wanted to point out that all records are returned is the feilds displayed are limited to ones that are not custom fields.

If I remove Sprint and Story Point from the Display, then all records are returned. Once they are added back even one at a time, the "Unable to render Jira issues macro. Connection to Jira has timed out." is displayed.

Any ideas?

TIA
Change default display options when adding Jira Issue to Confluence
Asked by Erdal Yildiz:

I'm adding a Jira Issue to a Confluence page. There are display options where i can choose which column should be displayed. The default values are Key, Summary, Issue Type, Created, etc.

Is there are way how i can change the default values? Because everytime i need this feature i choose only 4 of them. It is little bit boring to remove all the default values first and add the 4 i want.


Answers:
author: Inactive Stephen
body: Hi [@Erdal Yildiz](/t5/user/viewprofilepage/user-id/268516)

There is [this article](https://confluence.atlassian.com/confkb/how-to-change-default-jira-columns-to-display-in-jira-issue-macro-812321422.html) but I'm pretty sure this only applies to Confluence Server - I couldn't find something similar for Cloud.

Unfortunately I don't think this is possible.

Ste


Tags: cloud

confluence-cloud

jira
Pages missing when trying to reorder them.
Asked by Sekhar Chandra:

Hi,

I have multiple pages and child pages in Confluence, trying to reorder them and went to Content Tools option --\> Reorder. Found no pages there but only the pages present in the orphaned pages.

Please help me out.

Thanks,

Chandu


Answers:
author: Grigory Salnikov
body: Hi [@Sekhar Chandra](/t5/user/viewprofilepage/user-id/2916286) !

If a page is orphaned it means there are no incoming links to it and it is positioned at the 'root' beside the initial home page of the space.

Have you tried to expand pages at the 'Reorder' section?

![Screenshot_1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/65895i70BD506363068774/image-size/large?v=v2&px=999 "Screenshot_1.jpg")![Screenshot_2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/65896iD84ACA85705306B3/image-size/large?v=v2&px=999 "Screenshot_2.jpg")

comments: author: Sekhar Chandra
body: Thanks [@Grigory Salnikov](/t5/user/viewprofilepage/user-id/1323725) for your fast reply.

There is nothing under the orphaned pages, that are in reorder section, to expand.

Only those two orphaned pages are there![Screenshot_20190911-220601.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/65903iADFD61ABD5864614/image-size/large?v=v2&px=999 "Screenshot_20190911-220601.jpg")
Insert JIRA Issue/Filter in Confluence can't find my issue
Asked by Karl M Kovaciny:

I can paste a link to a Jira issue and my Confluence has an application link to my Jira, but when I enter an issue nothing is found.


Answers:
author: Karl M Kovaciny
body: The Confluence Jira macro search does not work like the JIRA search box. You can't just enter the issue number '44331' to search for issue 'MYPROJECT-44331'. You must search for the entire string 'MYPROJECT-44331'.


Tags: cloud

confluence-cloud
Missing images after migration
Asked by Sean Dowd:

I just migrated our content from 6.15.9 to cloud using the migration assistant. Other than the errors on users (see other post), I saw no errors on migration of all of our spaces.

Now looking at some pages, images appear as broken links. When I view the space attachments, the image files show up in the list. But clicking on ***some*** of them results in "Attachment File Not Found"

Any help would be appreciated.


Answers:
author: Jochen Stals
body: Is this issue already fixed?

I also see images in the attachments list, however in the document itself they appear as broken links.

comments: author: Jochen Stals
body: Viewing the attachments separately, activates the images and sometimes, they appear after viewing the page a couple of times.

So it seems to work ... I just don't understand why it takes a while or needs page refreshes.


author: jira guy
body: Toggle collaborative editing on and off. It fixed similar issue for me during migration.

comments: author: Sean Dowd
body: [@jira guy](/t5/user/viewprofilepage/user-id/1158373) Did you do that on your server edition or on the cloud edition? I don't see it as an option on the cloud edition.


author: jira guy
body: yeah I was using server edition. Reach out to Atlassian they will definitely help with migration. After all, they are the ones pushing cloud on everyone.


Tags: cloud

confluence-cloud
How can I add a button to a template that will allow the user to add whatever hyperlink they want?
Asked by Meredith O-Donnell:

I'm creating a template for our QA team to create Test Plans and I would like to create a button directly on the template that will direct the user to insert a link in a certain spot.


Answers:
author: Grigory Salnikov
body: Hi [@Meredith O-Donnell](/t5/user/viewprofilepage/user-id/3555455) and welcome to our community!

I'm not sure whether there's such an option *within*the template itself but the method you could try to direct the user to the certain spot is

[Link to an anchor on a page](https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html#InsertLinksandAnchors-Linktoananchoronapage)

You can place the link to an anchor at the top of the temple with a descriptive text. It adds the additional step though which is to delete this link.

Hope it could help somehow.


Tags: confluence-server

server
How can I move the page layout?
Asked by Roberto Bonilla:

Before I could see the option to move something up and down when I clicked the page layout button, now I can not see an option on how to move my layouts, I just can see how to delete it, make another cut and removing a section, find below an example of my problem.

![Captura.PNG](/t5/image/serverpage/image-id/65890i8250018E99A397CE/image-size/large?v=v2&px=999 "Captura.PNG")


Answers:
author: Inactive Stephen
body: Hi [@Roberto Bonilla](/t5/user/viewprofilepage/user-id/3555417)

There isn't an option for this on the top bar anymore? Just the pop-up when you click the page layout button?

I tested in my instance and it's still there when I click on the page layout button.

Ste


Tags: cloud

confluence-cloud
Links on Confluence Doc don't auto populate on Jira ticket
Asked by Kelly Hayes:

Currently I create tickets in Jira, then use the Jira macro to embed them in a Confluence doc. I would expect to be able to open the Jira ticket and see the reference back to that doc it is mentioned in. It does not. Is there a setting I don't have turned on? I don't want to do this manually every time. thanks you in advance!


Answers:
author: jira guy
body: Can you try copy pasting the issue url in to confluence page? This usually handles auto convert to macro and also link it


Tags: cloud

confluence-cloud

link

macro
The info macro in atlassian does not show optional title, please suggest.
Asked by Aishwarya Singh:

The info macro in confluence does not show optional title. Can you please suggest what is to be done?


Answers:
author: jira guy
body: I tried on version 6.15.9 and it works fine. Try saving adding the title and saving again.

If it doesn't work reach out to atlassian support support.atlassian.com

comments: author: Aishwarya Singh
body: I got the fix. Actually it was a stylesheet issue. Anyways thanks for your quick response.
Confluence server editor jumps while scrolling (Chrome 77 on OSX)
Asked by James Conway:

Not sure if this bug is Chrome or Confluence Server. A colleague and I are both experiencing the same thing - while editing a page large sections of white space appear and the toolbars move around.

See screen grab (section of screen for privacy): <https://monosnap.com/file/OitMOfvb2sC7bTiuo1Qz8wOgnJD89e>

Has anyone else experienced this behaviour and found a solution?

I have already cleared my cache and cookies - didn't help. Have tried on Firefox and doesn't seem to be a problem.


Answers:
author: jira guy
body: which confluence version are you using? Looks like a bug.

Check if there is custom html in space or global.

comments: author: James Conway
body: We are running confluence 6.15.8 and Chrome 77.0.3865.75 on osx 10.14.6.  

I am 99% certain that our admin hasn't changed any custom html in the last week or so, however he is out of the office at the moment so cannot check.

Is this more likely to be a chrome or confluence bug?


author: jira guy
body: I don't know.

I am running confluence 6.15.9 and Chrome 77.0.3865.75 on osx 10.14.5. It is working fine for me.

Your create button looks different from the default. I am sure there are custom formatting in your space. You can check that.


Tags: confluence-server

server
Is it possible to configure that a "Tracker" of a demand/task for does not receive notifications ?
Asked by Carlos_Henrique_de_Campos:

Is it possible to configure that a "Tracker" of a demand/task, does not receive notifications of the same demand?  
Explaining in more detail: We have a collaborator commented on the demand/task, but do not want to receive any notification/e-mail of comments after his comment on this demand/task.  
Could you configure?

Thank you!


Answers:
author: jira guy
body: Ask the user to disable Autowatch in his profile preferences.

comments: author: Carlos_Henrique_de_Campos
body: Would you have any other solution?

Or is this solution only through the user entering their profile settings?


author: jira guy
body: That's the best solution since it is specific to that user. Admins can actually disable Autowatch for entire JIRA. But I don't think everyone would agree to that.


Tags: confluence-server

jira

jira-server

server

task

track
Inline comment not saving(color and Strikethrough)
Asked by John Wick:

Hello all,

I ran into this problem:  
When I add text to a page, after which I put a strikethrough style, and only then repaint it, for example, turn green to add inline comments on this gap of text.  
It is very strange that if you change the order of actions, then the comments work.  
Is this behavior a mistake?


Answers:
author: Shannon S
body: Hello John,

Thank you for contacting us about this. I've found that you created a support ticket as well, and the following bug was raised:

* [CONFSERVER-58278](https://jira.atlassian.com/browse/CONFSERVER-58278) *Unable to add an inline comment on a text that has strikethrough format*

At this time there is no workaround. Affected users can click **This affects my team** and they will automatically be added to the list of watchers and receive updates on this in the future.

Thank you again for your help in reporting this bug. Take care, and have a pleasant week.

Regards,

Shannon

comments: author: John Wick
body: Hello Shannon,

Thank you for the information.

Thank you.


author: Shannon S
body: John,

It's no problem, have a pleasant weekend!

Regards,

Shannon


Tags: confluence-server

inline-comment

server
Confluence 6.15.6 a translation from english to dutch is not right (please change it)
Asked by Michael Been:

You can choose on a page for the option 'Save as Favorite'. When you click on that, it will be say 'Saved for later'. In dutch is it translated to 'Opslaand voor later' thats not a normal sentence. It must be 'Opgeslagen voor later'. Can somebody change this?


Answers:
author: Diego
body: Hello there, [@Michael Been](/t5/user/viewprofilepage/user-id/1243111) !  
I have tried out the Dutch translation and can confirm that the behavior you described is indeed present. With the issue in mind, I have raised this report:
> * ++***[CONFSERVER-58863](https://jira.atlassian.com/browse/CONFSERVER-58863)***++

You can vote and watch the report. Voting will help increase the visibility and watching it will keep you up to date.   
Let us hear from you, Michael!


Tags: questions-for-confluence
access spaces from another confluence account
Asked by Gerhard Schober:

We have 2 Confluence accounts.

Is it possible to share spaces under these two accounts?


Answers:
author: Shakti
body: Hi Gerhard,

You could login to confluence and go to one of the user's (user1) spaces under Spaces \> Space Directory \> My Spaces

Note the spaces and then provide permissions to other user (user2) under Space Tools \> Permissions

Regards,

Shakti