youngmon/atlassian-qna huggingface dataset:
Jira Settings > State Mapping; No option for Accepted at the story level
Asked by Rebecca Hylek:

When a story closes in Jira, we expect it to show as Accepted in Align. Currently it does not.

At the story level, the Jira State ID for Closed is set and the description is Closed. Using the drop down for Jira Align State, we do not see the option for 5 - Accepted. Our options are:

* 0 - Pending Approval
* 1 - Ready to Start
* 2 - In Progress
* 3 - Dev Complete
* 4 - Test Complete

When an item is closed in Jira, the progress bar only shows it as far as 4 - Test Complete.

State mapping at the project level for stories includes 5 - Accepted which we have set.

Question 1: Why don't we see "5 - Accepted" at the story level for State Mapping? (Jira Settings \> State Mapping \> Story

Question 2: Do we need to turn on the "Enable Progress to state mapping" option? (Platform \> Portfolio Specific Configuration \> Enable Progress to state mapping)


Answers:
author: Rae Gibbs
body: [@Rebecca Hylek](/t5/user/viewprofilepage/user-id/4797610) There is no mapping on the State Mapping tab, for stories, to map a Jira status to the Jira Align state of Accepted because this is controlled by the Resolution date custom field on the Jira Setup tab.

![Screen Shot 2023-02-09 at 10.06.36 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/239286i96FF69A2506C25D0/image-size/large?v=v2&px=999 "Screen Shot 2023-02-09 at 10.06.36 AM.jpg")

By default, this field is set as the Resolution Date; meaning, when a resolution is selected on a story in Jira, the date is generated and then population of that date is used to mark the story as Accepted in Jira Align. If multiple resolutions other than Done are being used, there is an alternative custom field that can be created to drive the story as being marked as Accepted in Jira Align.

More details can be found in [this Community Article](https://community.atlassian.com/t5/Jira-Align-articles/Jira-amp-Jira-Align-Integration-Syncing-a-Jira-Date-Custom-Field/ba-p/1685338).

comments: author: Rebecca Hylek
body: This was perfect, thank you Rae!!!


author: Rae Gibbs
body: Glad to help! Also, if you made a configuration change and haven't done so already, make sure to resync the configuration to apply that change and sync items appropriately in Jira Align.

![Screen Shot 2023-02-09 at 3.21.03 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/239374i797D3F0B906FBA52/image-size/large?v=v2&px=999 "Screen Shot 2023-02-09 at 3.21.03 PM.jpg")
any view/report in JIRA Align to see features split/ roll over across PIs?
Asked by ishani.mukherjee:

wanted to see if features got completed in a PI or it got split and carried over to how many PIS .


Answers:
author: Jamie Giantonio
body: [@ishani.mukherjee](/t5/user/viewprofilepage/user-id/4835441) There is no specific report that shows split features but you will see them reflected on the Program Board. From the [Program Board](https://help.jiraalign.com/hc/en-us/articles/115005049268-Program-board) Help page:

* Rectangle -- Feature
  * Rectangle with right-side highlight -- Parent of split Feature
  * Rectangle with left-side highlight -- Child of split Feature
  * ![split.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241483i805D90B4D383AB19/image-size/large?v=v2&px=999 "split.jpg")

As far as how many pi's- once a feature has been split, you cannot split that feature again, nor can the 'child' feature be split again.

Another good way to see split features it to use the Feature list under the Program menu and set a filter to see where "Title Contains Split"
Export work items from kanban boards
Asked by Reddy:

Hello,

How do I export work items (stories, features) from custom kanban boards in Jira Align?

Thank you!


Answers:
author: Tom O'Connor
body: [@Reddy](/t5/user/viewprofilepage/user-id/3832787) Jira Align does not allow a direct export from the Kanban Board. You can export the data from the backlog view. You can set up filters in that view to limit the data you want to export.   
<https://help.jiraalign.com/hc/en-us/articles/115005125214-Export-backlog-to-CSV>

What are you trying to accomplish? Both the stories and features are available from Jira as well with the 2 way synching through the connector.   

For example, if you export the feature and you have a custom process step, that data would be available in the export.   

Can you provide more details on the why and the ask? What are you trying to accomplish?

comments: author: Reddy
body: Hello [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478) Thank you for the response!  
We are trying to mirror the Jira Align kanban board within another tool and we are looking for options on how to export the work items from the JA kanban board in one shot instead of manually creating the features and stories within the new tool. The new tool doesn't have integration with Jira Align.

Thnak you!


author: Tom O'Connor
body: [@Reddy](/t5/user/viewprofilepage/user-id/3832787) Thanks for the additional information. You may want to look at the Jira Align API to accomplish what you are trying to do. You can use the API to export the data and then load it into the other tool with their API, if they have one. Do you mind sharing what tool you are trying to get JA data into for visibility?


Tags: jira
Jira Align - Sprint Metrics - Stories committed vs. accepted percentages change weeks later
Asked by Westervelt, Tom (T.):

What would make the "stories committed vs. accepted" percentages portion of the sprint metrics report change weeks and sometimes months later?

I've seen this with multiple teams and multiple sprints now. The percentages change on later runs of the report. I've checked to ensure the teams are closing their sprints in a timely manner and they are. We are using this data to help drive behavioral changes in teams. This is hard to do when the data changes. Any insight is appreciated.


Answers:
author: Dan -minware-
body: Disclaimer: marketplace partner

Hey [@Westervelt, Tom (T.)](/t5/user/viewprofilepage/user-id/5029153) - that sounds frustrating, good thing you noticed!

Not sure what's going on but since no one has responded I wanted to take an opportunity to plug minware.

Our tool is uniquely able to blend ticket data with the actual work from version control so we can clearly what happened. Here you can see an example where I am able to navigate from an epic all the way down to the commit level:

![minware-commit-level-drilldown.png](https://community.atlassian.com/t5/image/serverpage/image-id/238689i7ACA3BB9FFC6A0E4/image-size/large?v=v2&px=999 "minware-commit-level-drilldown.png")

Our mission is to help teams get better at estimation so they can deliver projects on time and on budget - please reach out if you would like to discuss your requirements and I am happy to share how we can help!
Multi-bottom-up forecast
Asked by Ahmed Elmazon:

is there any explanation to the multi-bottom-up forecast panel


Answers:
author: Jamie Giantonio
body: [@Ahmed Elmazon](/t5/user/viewprofilepage/user-id/4649948) The **multi-bottom-up forecast**is on a list to be deprecated, however, there's no additional information such as the target date or release when this will occur. That is why there is not any help page available for this report. We do not recommend using that report, and recommend that an Jira Align administrator toggle it off to avoid confusion. It can be found in Admin- Roles under the Program - Manage section


Tags: cloud
How to assess if the organization is matured for adopting JIRA Align?
Asked by ishani.mukherjee:

My organization already uses JIRA and looking to use JIRA Align to take reporting to another level. They are assessing other PPM tools as well. How to assess if JIRA Align is the correct tool for the same


Answers:
author: Sam Tsubota
body: [@ishani.mukherjee](/t5/user/viewprofilepage/user-id/4835441) , another community member, [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143) , who has a lot of experience implementing Jira Align with customers wrote a community article on this. <https://community.atlassian.com/t5/Jira-Align-articles/Is-Your-Company-Ready-for-Jira-Align/ba-p/2070049>
Jira Cloud Defect Syncing to a Jira Align Feature
Asked by Rebecca Hylek:

Hello,

We have Jira (Cloud) and Jira Align. I'm a Site Admin in Jira and Super Admin in Align.

We would like defects to be associated to a feature in Align. Example:

* Program A creates a new feature and assigns it to Team B.
* Team B begins work on the new feature and a large defect is discovered. A Jira defect issue type is created with 8 story points.
* The defect issue type syncs to Align and can be located but it isn't associated with the feature. When the business looks at the feature, they only see associated stories.

The defect issue type is correct in Align and is part of the issue type scheme used by the project team in Jira.

Under Platform Settings in Align, at the team level, Enable Defect Allocation is set to "no". If we change this to Yes, will the defects associate with the feature?


Answers:
author: Jennelle Stearns
body: [@Rebecca Hylek](/t5/user/viewprofilepage/user-id/4797610) Changing defect allocation to yes will NOT make it show under the feature. In order to get it to roll it up to the feature, you would need to make it a custom issue type so it will come over in Jira Align as a story with type = defect. (It will still be a defect in Jira). This will allow the story to roll-up to the feature, show on the program board, be included in velocity, etc. This will mean it won't be in a separate backlog and you won't be using the defect reporting in Jira Align. Also, in the team room, they will show as stories and not defects. You would just continue to use the defect reporting you have in Jira. If you want to change it to a custom issue type, follow the second scenario listed in this document; <https://community.atlassian.com/t5/Jira-Align-discussions/Jira-and-Jira-Align-Integration-Defect-or-Story-of-Type-Defect/td-p/1263844>.

You will need to add a couple of extra things to do this since you have already implemented it the other way:

1. Remove the values from the defect issue type (ID and Name) on the Jira Setup tab (admin-Jira Settings-Jira Setup)
2. Add Defects as a custom issue type (see the article for instructions)
3. Run JQL for stories in Jira Align so it will bring the defects over as stories. (Admin-Jira Settings-Jira Integration)
4. Delete all the defects in Jira Align (Team-Defects)
5. In the system roles (admin-roles), under the team section, turn the defect toggle off for all system roles. Note for this step, if the super admin is going to be the only one to delete the defect in Jira Align, I would recommend turning off the toggle for all the other system roles earlier in the steps above and then once you have deleted all of them also turning off for the Super Admin.
6. Turning off any defect reports you have turned on in the system roles.
Eliminate components in bulk
Asked by ayelen.mellano:

Hey there!

I need to eliminate in bulk 191 components from a Project (not from a issue). Is this possible?

Help me please!!!!!!!!!!!


Answers:
author: Kian Stack Mumo Systems
body: [@ayelen.mellano](/t5/user/viewprofilepage/user-id/5137029),

The only way I know of to do this would be to script API Calls to delete them one-by-one. Here is a [link](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-components/#api-rest-api-3-component-id-delete) to the endpoint you would need to use.
Jira Align/Jira Connection - Portfolio Work Tree
Asked by Lee Street:

For users who have connected Jira to Jira Align, what Portolfio work tree have you used to represent and large enterprise Portolfio work tree?

Cpability\> Initative\> Feature\> USer Story \> Task?

Any recommendations?


Answers:
author: Rae Gibbs
body: [@Lee Street](/t5/user/viewprofilepage/user-id/4114994) The work item structure in Jira Align is pre-configured as Theme \> (Portfolio) Epic \> Capability (if enabled) \> Feature/Jira Epic \> Story \> Task/Jira Sub-task. The highest level Jira will sync with is the Feature/Jira Epic.

Capabilities are not turned on be default. Be enabling, it is recommended to determine if these are truly needed. Once they are turned on for a portfolio, they cannot be turned off. If they are turned on and determined later they are not needed, a whole new portfolio will need to be created and data moved. This is not an easy task.
Create dependencies between Features
Asked by Linda Redgate:

In Jira Align I have an epic with many features assigned to multiple programs. I need to create dependencies between these features in different programs.

Is this possible?

If so, How?


Answers:
author: Rae Gibbs
body: [@Linda Redgate](/t5/user/viewprofilepage/user-id/5004578) Dependencies in Jira Align represent work that one team needs from another in order to complete their work for a given feature. A dependency would be created against that team's (requesting team) feature for the other team (depends on team) to deliver the work needed to complete that feature. Once the dependency is committed to, the depends on team will link the specific stories to that dependency that will resolve the dependency. This could be stories associated with the same feature or a different feature. When the stories are linked, the parent feature will also be displayed. Screenshot provided below.

In the below example, the first feature is the feature that the requesting team filed the dependency against. The second callout has the story that the depends on team linked with the respective feature listed above it.

![Screen Shot 2023-01-26 at 9.51.54 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/236671iB5C9043E3A5B8EC0/image-size/large?v=v2&px=999 "Screen Shot 2023-01-26 at 9.51.54 AM.jpg")

If the situation is Feature A needs to be done before Feature B, then that is not a dependency. That is sequencing.

comments: author: Linda Redgate
body: I understand how dependencies work and use them all the time. I will need to implement sequencing
Moving Epics from one program to another
Asked by Linda Redgate:

I need to split a program in Jira Align into 2. Ideally I need to move the epics, with their children (Features) to the new program.

Both are linked to Jira where the stories, tasks etc are held.

If I move the Epic that works but the Feature linked to that Epic remains with the original program.

I have moved the feature in Jira to the new project linked to the new program but the feature remains in the original program.

How do I resolve?


Answers:
author: Linda Redgate
body: Figured out that we were missing the Production Jira connector. All sorted


author: Heidi Hendry
body: Glad you sorted it out! Handling these moves can be a bit tricky.

<br />

Generally, we advise **making the moves in Jira Software before** making the moves in Jira Align. Otherwise, the work items can get orphaned or stuck in the wrong Program.  

comments: author: Linda Redgate
body: Thank you - I have amended my process steps accordingly


author: Anja Eigner
body: Hi Linda,

my spontaneous solution would be to clone the epic and the related stories and move the cloned ones to the new project.

But I'm sure there is maybe a more efficient way to do so, but maybe it helps already :)

Best,

Anja
Showing dependencies between features
Asked by Linda Redgate:

I have multiple programs set up in Jira Align. There is an Epic which contains features for different programs but I need to be able to show the dependencies, at feature level.

Is this possible? If so, how?


Answers:
author: Jamie Giantonio
body: [@Linda Redgate](/t5/user/viewprofilepage/user-id/5004578) dependencies can be managed at multiple levels: Features, Epics and Capabilities (those are the default Jira Align names for those levels, they may have been renamed in your instance.)

The levels at which you can manage those dependencies will be determined in the Jira Align Administration panel by your admins. Below in a snapshot of what is available under Admin \> Platform Settings \> Team ![dependencies.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/236758iDCC217EA1A8EFE11/image-size/large?v=v2&px=999 "dependencies.jpg")

If you are not able to manage dependencies at any of these levels you will need to work with your admin to have that enabled.

You can find more on [Dependencies](https://help.jiraalign.com/hc/en-us/sections/115001716828-Risks-and-dependencies) and [Team Settings](https://help.jiraalign.com/hc/en-us/articles/115000372554) in help.


Tags: cloud
One Jira Align program with multiple Jira projects
Asked by Linda Redgate:

Is it possible to have one single Jira Align program with two separate Jira Projects integrated with it?

Currently I have one specific program which has a requirement to have two separate Jira projects.


Answers:
author: Rich Sparks
body: One other item to consider: If you have many projects (and they all have to be in the same instance) it works best if they have the same workflow, issue types, issue attributes and so on. It makes it easier to manage when the projects follow the same scheme.

You certainly can make it work if every project has a different workflow, but it makes it trickier to configure and maintain.   

You can look here for more recommended best practices.

<https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Issue-Best-Practices/ba-p/1907851>

comments: author: Linda Redgate
body: All workflows and issue types etc. do have the same workflow for those connected to Jira Align. So that will work


author: Jean Henson
body: The only limiter is that all projects need to be in the same instance of Jira to connect to the same program in Jira Align.


author: Allan Maxwell
body: Yes, it is possible to have a one to many relationships between Jira Align Programs and Jira Projects.


author: Rich Sparks
body: My colleague [@Philipp Barry](/t5/user/viewprofilepage/user-id/4429983) wrote a great article that will help as you're going down this path. Check it out at

<https://community.atlassian.com/t5/Jira-Align-articles/Thoughts-on-the-quot-best-quot-structure-in-Jira-to-integrate/ba-p/2250401>


Tags: jira
Any tool which calculated all done previous task
Asked by Fahad Sarwar:

hye , everyone How are you? Can anyone assist me? I have one project on jira that has been running for three months. My team's capacity is four, but some members are only available part time. I want to deliver my project to the customer, but I don't have a solid estimate in hours or days calculated via task.


Answers:
author: hitesh_visit
body: I would suggest <https://anytool.app>


Tags: advanced-roadmaps
Story point Estimates in Advanced Roadmaps
Asked by Simon Carroll:

We would like to use the Story Point Estimate field in our Advanced Roadmaps plans however when we search the custom field it says it is unsupported.

This is due to the custom field being locked and has a type of Story point estimate value

Has anyone solved this in their Advanced Roadmaps or is this something that atlassian can support going forward


Answers:
author: Esther Strom
body: Hi, [@Simon Carroll](/t5/user/viewprofilepage/user-id/4049832) - the reason for this is that Story Point Estimate is a native field that was designed specifically for use in team-managed projects. Advanced Roadmaps do not currently support team-managed projects.

There is a [ticket open](https://jira.atlassian.com/browse/JSWCLOUD-20012) requesting this ability; vote and watch to get updates. Check the comments as well; there's one from an Atlassian team member from last month.


Tags: advanced-roadmaps

cloud
How to get sub-task to show up in an advanced roadmap (jira plan)
Asked by BillB:

I am using a filter for all tickets from a project with a label to populate an advanced roadmap (jira plan)

the sub-task shows up on filter (query) when run but non in advanced roadmap (jira plan) under Feature\>WorkItem or Story \> Sub-task (only Work Items or Story show up under Feature)

Hierarchy set to Feature to (Story or Sub-Task)

What is trick ?

Is it a setting in config for plan?

Is it a setting in Core Jira administration for a project ?


Answers:
author: BillB
body: I dont have a box to uncheck nor have a none for choice for hierarchy.

I have tried every mix/match in dropdowns but the sub-task continue not to show up in Advanced roadmap but as noted show in query

attached notice no sub-tasks in view only work items and story

![Hierarchy.png](https://community.atlassian.com/t5/image/serverpage/image-id/245539i92AA96B76DF53F03/image-size/large?v=v2&px=999 "Hierarchy.png")


author: Riley Venable
body: To only show issues that match your query, deselect the Show full hierarchy checkbox. This should allow you to only see the issues that match your query in the Advanced Roadmap.

comments: author: BillB
body: see above with screenshot


Tags: advanced-roadmaps
Plan is not loading the issues from one specific project
Asked by Reena Naduvil:

I would like to create a Plan for one of my Jira project. I have noticed that when I am trying to load the issues from this specific project, the Plan is empty, whereas I am able to load issues from other projects.

This specific project is also similar to any other projects and I have access to view all the issues. Not sure why Plan is unable to load them Can you please help ?


Answers:
author: Reena Naduvil
body: Thanks Kris for your quick reply.

I have tried with all the options of sources, and there is no Exclusion rule set. Time line I have selected all the available options.

This is a project with customised workflow. Do u see any issue there ?


author: Kristopher Perez
body: When you visit the Issue Sources of the Plan, what do you see?

There are 3 different types of sources (Project, Board, and Filter) and there are Exclusions Rules that can all affect what is being shown.

And even if the sources are correct, the Timeline view and the filters could be affecting what you see.

Attachments of the Issues Sources and the Timeline view will give us more insight and help guide you better.

Kris


Tags: advanced-roadmaps
Create teams or add members to teams via API
Asked by Ludvig Hede:

Hi All

I want to add users to a shared team via API in some way. the teams are created elsewere and we are able to sync these from IDP and I want to create/update these teams with members automagicly. Anyone that has suggestions how to do this?


Answers:
author: Daniel Capizzi
body: Hi [@Ludvig Hede](/t5/user/viewprofilepage/user-id/3171536),

Unfortunately it's not currently possible to interact with teams through the API. I've linked a couple of feature requests below which are relevant to this however. While I can't give any assurance about these being worked on, the votes on these tickets definitely do factor in when we're planning and prioritising new features, so I'd recommend voting and following them for any updates!

<https://jira.atlassian.com/browse/JSWCLOUD-23619>

<https://jira.atlassian.com/browse/JSWCLOUD-20360>

Cheers,

Daniel

comments: author: Ludvig Hede
body: OK then I know. Thanks for the answer!   

<br />


author: Rahul Kumar
body: We have use the [Create Teams](https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-public-api/#api-gateway-api-public-teams-v1-org-orgid-teams-post) and [Add Membership](https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-members-public-api/#api-gateway-api-public-teams-v1-org-orgid-teams-teamid-members-add-post) to the Team now


Tags: advanced-roadmaps

atlassian-teams

automation

cloud

rest-api