Confluence Stop and no start
Asked by WayApp Inc:

\[confluence@www bin\]$ sh start-confluence.sh -fg

executing as current user

If you encounter issues starting up Confluence, please see the Installation guide at <http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide>

Server startup logs are located in /opt/atlassian/confluence/logs/catalina.out

Using CATALINA_BASE: /opt/atlassian/confluence

Using CATALINA_HOME: /opt/atlassian/confluence

Using CATALINA_TMPDIR: /opt/atlassian/confluence/temp

Using JRE_HOME: /opt/atlassian/confluence/jre/

Using CLASSPATH: /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar

Using CATALINA_PID: /opt/atlassian/confluence/work/catalina.pid

23-Apr-2019 13:03:16.937 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server} Setting property 'debug' to '0' did not find a matching property.

23-Apr-2019 13:03:17.381 WARNING \[main\] org.apache.catalina.startup.SetAllPropertiesRule.begin \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.

23-Apr-2019 13:03:17.422 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.

23-Apr-2019 13:03:17.488 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.

23-Apr-2019 13:03:17.689 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.

23-Apr-2019 13:03:19.506 INFO \[main\] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler \["http-nio-8090"\]

23-Apr-2019 13:03:19.596 INFO \[main\] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read

23-Apr-2019 13:03:19.623 INFO \[main\] org.apache.catalina.startup.Catalina.load Initialization processed in 3127 ms

23-Apr-2019 13:03:19.759 INFO \[main\] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone

23-Apr-2019 13:03:19.759 INFO \[main\] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.39

Killed

\[confluence@www bin\]$


Answers:
author: Diego
body: Hello there! Thanks for providing your logs. As I understand, your application tries to come up and is killed right after. Is that correct?

Based on your symptoms, it sounds like your instance might be affected by an opportunistic attack against the CVE-2019-3396 Widget Connector vulnerability from March 20th ([see Confluence Security Advisory - 2019-03-20](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html)). We've seen an infection going around that injects malware and the bitcoin miner it tries to run uses all the CPU available on the box. Initially the kerberods malware was being deployed as the payload, but other attacks might be trying to inject different payloads.

I'd recommend tackling things in this order:

1. Kill malicious processes
2. Clean up your crontab
3. Upgrade Confluence
4. Use a malware scanner to find remaining malware traces

**Malicious processes**

The **top** command will help you find processes (probably running under the confluence user account) that are consuming a large amount of CPU. If Confluence is currently stopped, you can probably plan on killing any processes running as the confluence user. note the process ID (pid) from the **top** output and then kill the process using **kill -9** followed by the pid. Example:

```
sudo kill -9 12395
```

**Clean up your crontab**

Since most malware adds a cronjob that relaunches the malware every few minutes, you'll also need to [check the crontab file](https://help.ubuntu.com/community/CronHowto) and remove any suspicious-looking entries. For Ubuntu, this is stored in the /var/spool/cron/crontabs/ directory. Normally you should use the crontab command to edit the crontab, but for cleanup purposes we'll be inspecting the file for any pre-existing entries.

Using vim (or whichever text editor you're comfortable with), you'll open the file and remove suspicious-looking jobs.

```
sudo vim /var/spool/cron/crontabs/confluence
```

Confluence comes up on system startup through the SysV/systemd daemons, so we would expect the confluence user's crontab to **not exist** under normal circumstances. It's most likely the case that any entries in this file are malicious, but make sure you check them before deleting them entirely.

**Upgrade Confluence**

Once your CPU is under control and new malicious process aren't spawning, you need to upgrade Confluence to a version that isn't affected by the vulnerability. I'd recommend looking at one of these versions (latest releases as of this post):

* 6.13.4 (6.13 is an [Enterprise release](https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html))
* 6.14.3
* 6.15.2

**Use a malware scanner**

Finally, you need to clean up any remaining traces of malware on your system. The [LSD malware cleanup tool](https://git.laucyun.com/security/lsd_malware_clean_tool/blob/master/README.md) will be useful for removing the Kerberods malware. Other malware payloads might need different cleanup tools depending on which attack and payload were used. A good starting place for detecting other types of infections [are the scanners linked here](https://www.tecmint.com/scan-linux-for-malware-and-rootkits/). Once a particular infection is identified, googling for "____ removal tool" is a good place to start if the scanner was unable to remove the malware automatically.


author: JP _AC Bielefeld Leader_
body: Which Confluence version are you using? You might have been hacked...

<https://community.atlassian.com/t5/Confluence-questions/Confluence-process-killed-at-startup/qaq-p/1058018>

Best

JP


author: WayApp Inc
body: /opt/atlassian/confluence/bin/catalina.sh: line 575: 2887 Killed "/opt/atlassian/confluence/jre//bin/java" -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Djava.endorsed.dirs="/opt/atlassian/confluence/endorsed" -classpath "/opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar" -Dcatalina.base="/opt/atlassian/confluence" -Dcatalina.home="/opt/atlassian/confluence" -Djava.io.tmpdir="/opt/atlassian/confluence/temp" org.apache.catalina.startup.Bootstrap configtest

Configuration error detected!


author: WayApp Inc
body: If you encounter issues starting up Confluence, please see the Installation guide at <http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide>

Server startup logs are located in /opt/atlassian/confluence/logs/catalina.out

Using CATALINA_BASE: /opt/atlassian/confluence

Using CATALINA_HOME: /opt/atlassian/confluence

Using CATALINA_TMPDIR: /opt/atlassian/confluence/temp

Using JRE_HOME: /opt/atlassian/confluence/jre/

Using CLASSPATH: /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar

Using CATALINA_PID: /opt/atlassian/confluence/work/catalina.pid

Server version: Apache Tomcat/8.0.39

Server built: Nov 9 2016 08:48:39 UTC

Server number: 8.0.39.0

OS Name: Linux

OS Version: 4.14.33-51.37.amzn1.x86_64

Architecture: amd64

JVM Version: 1.8.0_112-b15

JVM Vendor: Oracle Corporation


Tags: confluence-server

server