youngmon/atlassian-qna huggingface dataset:
Can I have a Space But then with Linked Spaces with different permissions?
Asked by Mark Jones:

I am looking at putting information onto Confluence which is the same Information but for different domains and for different people. In other words Iwant to Create a Space which will list several other spaces. This space will have permissions for a number of different people. However the links that they link to i need to give different people access to . In other words I do not want the child permissions from the main page to be herediary.


Answers:
author: Gary
body: Hi Mark,

The permissions should stay with the page that the customer is landing on. So if they click a link to another page, they will only be able to see that page based on the page restrictions, or space permissions for the space it belongs too. See <https://confluence.atlassian.com/display/DOC/Page+Restrictions>

Cheers,

Gary


Tags: cloud

confluence-cloud
Attaching files to a confluence page using drag & drop does not work
Asked by Rumceisz:

Hi All,

do you know what do we have to configure? Or which browser is/is not supported for this feature?

Is there any browser settings we missed?

Maybe we have to set sg in internet options....

we use 3.5.13 Confluence version.

Can you please help?

Regards,

Rumi


Answers:
author: Mark Hrynczak
body: You should not need to configure anything to get this to work, but it will not work in all browsers.

The list of supported browsers can be found at <https://confluence.atlassian.com/display/CONF35/Using+Drag-and-Drop+in+Confluence#UsingDrag-and-DropinConfluence-RequirementsfortheConfluenceDrag-and-DropFeature>

If you are using IE9 then drag and drop will not work. The reasons for this are outlind here: <https://confluence.atlassian.com/pages/viewpage.action?pageId=262471749>

If you are using Chrome, then the latest update (Chrome19) introduced a bug which stops drag and drop from working. This is being investigated at [https://jira.atlassian.com/browse/CONF-25538](https://jira.atlassian.com/browse/CONF-25538.).

If you use the latest versions of Firefox or Safari, then it should work with no problems.

Hope that helps,

Mark

comments: author: Rumceisz
body: Hi Mark,

thank you.


author: Rumceisz
body: Hi,

I checked the users browser: he's using Firefox 12 which is supported. And the interesting thing is that this feature works fine in Jira 4.3.4 for him with the same browser!!! Our Confluence is 3.5.13

What can be wrong?


author: Mark Hrynczak
body: I'm sorry, there was another problem which I forgot about. Firefox v7.0 introduced another incompatibility with this feature. See <https://jira.atlassian.com/browse/CONF-23360> for details.

It was fixed in Confluence v4.1.2, so you would need to upgrade your instance to get the fix.


author: Rumceisz
body: Hi,

I checked the issue but we met the problem in Firefox12!


author: Mark Hrynczak
body: Yes, the problem affects all versions of Firefox from 7 to 12 inclusive.

The fix is in Confluence v4.1.2.


author: Rumceisz
body: Thank you!


author: Donal Sweeney
body: Drag and Drop is **not** working for me with the following configuration:

Confluence 5.1.4

Xubuntu 12.10

Firefox 22.0

This seems to be an issue with Firefox: <https://bugzilla.mozilla.org/show_activity.cgi?id=609284>

Drag and Drop **works** with Chrome 28.0 on Xubuntu 12.04, Confluence 5.1.4

comments: author: Mark Hrynczak
body: There is a similar issue open already, see <https://jira.atlassian.com/browse/CONF-29799>

You can watch that for updates.


Tags: drag-and-drop
Confluence Edit in Office is using @quot; in URL instead of "
Asked by Tiemco de Jong:

Our users sometimes use quotes in Confluence page titles.

However the Edit in Office function then provides the wrong WebDAV URL, so the attachment can't be found.

This is a classic HTML translation error.


Answers:
author: Tiemco de Jong
body: The edit in Office plugin for Confluence has been improved.   
I belief this problem is fixed since Confluence 3.5.

At least in Confluence 4.2.11 this is fixed.
Netiquette for Jira and Confluence users
Asked by Rumceisz:

Hi All,

this question is a bit unconventional:)

I start to write a netiquette document for my Jira and Confluence users. Have you got a similar doc at your workplace, environment?

I would like to ask for a help reading such a document. Just for getting started.

Thanks in advance!

Rumi


Answers:
author: RIsk
body: I always liked this: <http://www.businessweek.com/technology/ceo_tipsheet/2007_3.htm>

comments: author: Rumceisz
body: Hi Risk,

nice one!

Thank you!

Rumi


author: Mark Symons
body: The businessweek tipsheet for wikis does have some good stuff. Short but sweet.

For JIRA, is netiquette the right word? Most certainly, it is important to provide guidelines on how to create a good issue. I created a wiki page with a dozen bullets. Here are some samples...

* Before logging a new issue, search JIRA to ensure that you are not creating a duplicate.

<!-- -->

* The Summary should be "Fit to be read by a customer". JIRA allows for semi-automated publication of Release Note based on Issue Summary. So correcting spelling errors, etc, up front means that no one has to go and clean up after you later.

<!-- -->

* A good Summary is terse.. but not too terse. For instance "Overlapping Columns" is less helpful than "Overlapping Columns in Access Screen".

<!-- -->

* Annotate your screenshots. Highlight the area of interest and add a note.

<!-- -->

* Do not attach a 10 MB log: ZIP it first. JIRA v4.x allows you to view files inside ZIP attachments.

comments: author: Rumceisz
body: Hi Mark,

many thanks. These are good topics to begin!

Rumi


author: Ole Kristensen
body: Welcome to the Grundfos Wiki {#toc-hId-475070835}
=================================================

**Create, Edit and Share** all business relevant knowledge with your colleagues.  
Please feel free to edit all articles where you are certain that you can add value!  
Or at least make a comment below articles.

1. Everything in the Grundfos Wiki Must be in english
2. Confidential content should not be applied to the Grundfos Wiki!
3. Please do not upload files except pictures, diagrams, charts etc.

**Apply for your own space** for your team, project, department or company by sending a request to Service Desk stating the Title, Purpose of your Wiki space and the person to own the space.

comments: author: Rumceisz
body: Hi Ole,

many thanks for sharing your netiquette. Do have same for Jira too?

Regards,  
Rumi


Tags: jira
Anonymous access to Team Calendars - is that possible?
Asked by Jonathan Argue:

I have a license for Team Calendars and would like to know if there are any issues with providing anonymous access to view calendars.

I have attempted this on my own setup with mixed results.


Answers:
author: BernardoA
body: Hanis is correct, is not possible Anonymous for users to access Team Calendards unless you enable Anonymous Access for Confluence in Confluence Admin \> Global Permission.

comments: author: hsuhailah
body: Actually, even when Anonymous access is activated globally and on the space level, user will still unable to view "My Calendar" or include Team Calendars macro in Confluence page. Use can however view the existing Team Calendar macro in Confluence page.


author: Jonathan Argue
body: Yes there is - see <https://jira.atlassian.com/browse/TEAMCAL-292> and add your vote!


author: John Paz
body: Is there a feature request for this?


author: hsuhailah
body: As far as I know, anonymous user will not be able to view "My Calendar" or include Team Calendars macro in Confluence page.
Disabled users and user counts for a license
Asked by Patrick Logan:

Hi,

We have a license for 11 users. I've disabled one of the original 11. I also removed that disabled user from the confluence-users group (and all other groups). I have also unchecked the "can use" global permission for that user.

Yet, I am unable to add an 11th user.

Is this disabled user counting against the license?

Does the Atlassian system user count against the license?

What else might I be able to do to understand whether or not I should expect to be able to add another user?

Thanks!


Answers:
author: Thomas Schlegel
body: Hi Patrick,

did you install confluence by yourself ? If so, you don't have the on demand version.

what do you see in your Admin console under license -\> User count ?

maybe this can help you: <https://confluence.atlassian.com/display/CONFKB/User+Count+Not+Updated+After+Disabling+or+Removing+a+User>

Best regards

Thomas

comments: author: Patrick Logan
body: No, Atlassian hosts it. We have 12 users including the atlassian sys admin account. All 12 have "can use" set, so now I am thinking that 12 count of "can use" implies the sys admin counts against our licensed 11 users. (BTW, I have found someone willing to be off the wiki until we get this figured out one way or another.)

Updated: oops. Thanks for the help and the clarification, Thomas. I forgot the "answers" site is a community site, not just atlassian's responding.


author: Thomas Schlegel
body: Hi Patrick,

I do not host it ;-)

Most of us are not Atlassian people but ordinary user or admins of this stuff, so am I

Since I don't know much about the demand versions, I cannot help you here, sorry

Good Luck

Thomas


author: Patrick Logan
body: I do not think we are using On Demand, rather just Confluence. I have confluence admin rights, but I do not see the On Demand information described in the AOD link.


author: Azwandi Mohd Aris
body: In OnDemand, you will need to disable their application access, which contributes to the license count. See this page - <https://confluence.atlassian.com/display/AOD/Managing+application+access>


Tags: confluence-cloud

account

user
confluence #set parameter.... question
Asked by liljoint:

Can I use the set parameter but with a javascript parameter value???

example

\<script\>

var id=123;

\</script\>

#set($id=javascript id parameter)

????????????????????????????????????????????

any other way to do this? pleaseeee


Answers:
author: CharlesH
body: I think you're mixing different contexts here. Javascript is executed on the client side, in the browser, while velocity markup (you've used for setting the $id parameter) is server side.

What are you trying to achieve here? If you can describe the scenario a little more fully you may trigger the suggestion of a number of ideas.


Tags: javascript
Can I get a HTML attribute from a element using context vars or functions? (# or $)
Asked by liljoint:

Can I get a HTML attribute from a element using context vars or functions? (# or $)


Answers:
author: Sandro Herrmann [Communardo]
body: Can you please illustrate your problem with a simple example :)


author: Matthew J. Horn
body: If youre working in the Custom HTML panel, then you can use jQuery to access any part of the DOM, including attributes of HTML tags. Here's an example:

```
AJS.$('input#notifyWatchers').attr('checked', false);
```

```
This example finds the <input id="notifyWatchers"> tag and adds or changes the value of the "checked" attribute to false.
```

```
hth,
```

```
matt
```

comments: author: liljoint
body: jaja thanks, but I know Jquery, when I say $ or # I talk about confluence object or functions... thanks for the help, but This doesn't solved my problem...

thnx


Tags: html
Upgrading to Confluence 4.2 fails with no exception
Asked by Louie Penaflor:

Hi, I get the following message when upgrading confluence 4.1.3 to confluence 4.2.4:

You cannot access Confluence at present. Look at the table below to identify the reasons.

type: upgrade

description:Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade.

exception:empty

The exception is empty and I tail out the catalina.out file when running it to see the problems and I get this:

2012-05-30 18:03:22,552 INFO \[main\] \[com.atlassian.confluence.lifecycle\] contextInitialized Starting Confluence 4.2.4 (build #3281)

<br />

May 30, 2012 6:04:08 PM org.apache.coyote.http11.Http11Protocol start

<br />

INFO: Starting Coyote HTTP/1.1 on http-8090

<br />

May 30, 2012 6:04:08 PM org.apache.catalina.startup.Catalina start

<br />

INFO: Server startup in 48089 ms

<br />

<br />

Thanks in advance!

<br />

<br />


Answers:
author: Louie Penaflor
body: Thanks! It looks like it needs me to enter a new license key.

Error message below: Cannot proceed with upgrade. Your current license does not entitle you to upgrade to this version of Confluence because it is now outside of its support period. If you wish to renew it, please contact \<a href="mailto:sales@atlassian.com"\>sales@atlassian.com\</a\>. If you have a new license, please enter it on this \<a href="$CONTEXT/fixonly/fixlicense.action"\>page\</a\> and \<b\>restart\</b\>


author: Nic Brough -Adaptavist-
body: You need to read the application log, as well as the catalina.out.

comments: author: Louie Penaflor
body: Thanks for the reply. I got this: Cannot proceed with upgrade. Your current license does not entitle you to upgrade to this version of Confluenc

e because it is now outside of its support period. If you wish to renew it, please contact \<a href="mailto:sales@atlassian.com"\>sales@atlassian.com\</a\>. If you have a new license, please enter it on this \<a href="$CONTEXT/fixonly/fixlicen

se.action"\>page\</a\> and \<b\>restart\</b\>

I renewed but do you know where I can put the new license key? confluence.cfg.xml has both confluence.licence.hash and confluence.license.message
Does Confluence 4.0.x run with MySQL 5.5?
Asked by Gabriel Hernandez:

The supported platform doesn't say that MySQL 5.5 is NOT supported; it just isn't listed. Does anyone have an installaiton for Confluence 4.0.x running on MySQL 5.5? If so, did you encounter any problems?


Answers:
author: Andrew Frayling
body: Hi Gabriel,

I run several Confluence 4.x installs on MySQL 5.5 and I haven't had any problems. A database version not being listed as supported usually means it hasn't been tested rather than it being known to not work.

The main decision is whether or not you are comfortable running an installation which, if you do run in to any problems, \*may\* be knocked back by Atlassian Support as "unsupported". I'm not saying that they would, but they could if you run in to a problem that they cannot reproduce on a supported configuration.

Hope that helps?

Andrew.


author: Andrew Frayling
body: Hi Gabriel,

I run several Confluence 4.x installs on MySQL 5.5 and I haven't had any problems. A database version not being listed as supported usually means it hasn't been tested rather than it being known to not work.

The main decision is whether or not you are comfortable running an installation which, if you do run in to any problems, \*may\* be knocked back by Atlassian Support as "unsupported". I'm not saying that they would, but they could if you run in to a problem that they cannot reproduce on a supported configuration.

Hope that helps?

Andrew.


author: Andrew Frayling
body: Hi Gabriel,

I run several Confluence 4.x installs on MySQL 5.5 and I haven't had any problems. A database version not being listed as supported usually means it hasn't been tested rather than it being known to not work.

The main decision is whether or not you are comfortable running an installation which, if you do run in to any problems, \*may\* be knocked back by Atlassian Support as "unsupported". I'm not saying that they would, but they could if you run in to a problem that they cannot reproduce on a supported configuration.

Hope that helps?

Andrew.
JavaMelody Chart images broken, Confluence 4.1.9
Asked by KyleAlbert95:

I have a pretty large Confluence instance running behind our corporate firewall. I've installed the JavaMelody plugin, and it works great for about 24 hours, but after that, I can't view the graphs at the top of the JavaMelody page. It appears that the plugin is working properly, but I just get the standard broken image link icon for the graphs. Screenshot is attached.  
Anyone else ever seen this? Is there some configuration option I can set to fix it?  
Thanks.  
![](../../../upfiles/Screen_Shot_2012-05-29_at_3.41.56_PM_1.png)


Answers:
author: KyleAlbert95
body: Ok, latest follow up. I had not tried JavaMelody for a while, but re-installed it and tried it last week. Apparently, the issue I was having with the chart images no longer happens on my setup (I'm running Confluence 4.2.13 and JavaMelody 1.43.0).

Thanks for the suggestions.


author: Emeric Vernat
body: I do not know why the temp directory may be deleted. But you can read about how to change the storage directory of javamelody in the [user's guide for JIRA/Confluence/Bamboo](https://code.google.com/p/javamelody/wiki/UserGuide#Atlassian_JIRA,_Confluence_and_Bamboo_Plugin)


author: KyleAlbert95
body: Ok, a little bit more info. Based on David Simpson's question above, I looked at my temp directory in the Confluence install directory, and saw nothing there. I tried creating a new directory called "javamelody" since that seems to be what is required. Then I uninstalled the plugin, reinstalled, and graphs returned. Checking the temp/javamelody directory, I could see all the temp files and rrd files in there. However, I came back 3 hours later, and the temp directory is totally empty!

Something is clearing out my temp directory in my Confluence install directory every couple of hours? Is this normal?


author: KyleAlbert95
body: Good question. Looking at the first chart, "Used Memory", here is the image link in the page source code:

```
<img class='synth?se' id='img' src='?width=960&amp;height=400&amp;graph=usedMemory' alt='zoom'/>
```

```
 
```

```
If I attempt to open the image in a new tab, I get a Confluence system error, with this cause:
```

java.io.FileNotFoundException: Could not open /usr/local/confluence/temp/javamelody/_Tauri-Confluence/usedMemory.rrd \[non existent\]  
at org.jrobin.core.RrdDb.\<init\>(Unknown Source)

Like I said, what is strange is that the images work fine for about 24 hours when I first install the plugin, but then after that, nothing.


author: David at David Simpson Apps
body: Where are the images pointing to?


Tags: addon-net.bull.javamelody
Export to word of a restricted page - image handling
Asked by francis:

When we export a confluence page with embedded images to word, the resulting document will contain links to these images.

This works fine as long as the original confluence page is not restricted. If it is restricted we end up with a document where the images are not reachable (and show a x symbol)

How can we deal with this ?

Francis


Answers:
author: Mark Hrynczak
body: This is a known bug that was recently fixed. See <https://jira.atlassian.com/browse/CONF-6246> for details.

To get this fix, you would need to upgrade your instance to 4.2.
I'd like to know the page view numbers
Asked by Rumceisz:

Hi All,

many of my space leaders would like to know the number of the visitors of each page in their spaces. I saw the Google Analytics but they need a free solution, and I also checked the Customware plugin, which doesn't get this info.

So, is there any feature (macro, free plugin, etc.) which gives this info? We only need one number for each page, the visitors regardless of readers, editors, commenters.

Can you please help?

Thanks in advance!  
Rumi


Answers:
author: Thomas Schlegel
body: Hi Rumi,

what's wrong with the Customware Tracking Plugin ? It does exactly what you described. We use this plugin exactly in the way, you described.

The last editor of a page does not increase the page counter, every other view is increasing the counter.

Best regards

Thomas


author: David at David Simpson Apps
body: You have some options...

**Google Analytics -- Tracking JavaScript only:**

For a free solution, you can add the Google Analytics tracking scripts -- [more details here](http://davidsimpson.me/2009/03/18/tracking-atlassian-confluence-usage-with-google-analytics/) -- this means that your space leaders will need a Google Analytics account and some understanding of the Google Analtyics reporting.

**Google Analytics for Confluence plugin:**

Having started tracking in Google Analytics, you can also use the [Google Analytics for Confluence](https://marketplace.atlassian.com/plugins/me.davidsimpson.confluence.plugins.googleanalytics) plugin to report the data back into Confluence -- this removes the requirement for your space leaders to deal with and understand the Google Analytics reporting interface.

**Confluence User Engagement plugin:**

The next level up from there is the Confluence User Engagement plugin which AppFusions recently released on [Atlassian Marketplace](https://marketplace.atlassian.com/plugins/com.appfusions.confluence.plugins.engagement).

It tracks:

* Create, read, update and delete (CRUD) events are captured for all content types
* Supported content types: Spaces, pages, blogposts, attachments, comments
* For each event additional data is linking the content to the space in which it belongs and the user performing the event

Additionally, user logins and search terms are tracked.

More details here:  
<https://www.appfusions.com/display/CONFENGAGE/Documentation>

Here's an example screenshot:

![](http://i.minus.com/ibtfMpJlSDju1c.png)


author: Mirek
body: Hi Rumceisz,

I think you can use Confluence User Statistics Plugin which should be build in Confluence (It could be disabled by default). More infromation you can find here:

<http://confluence.atlassian.com/display/DOC/Viewing+Space+Activity>

or here:

<https://studio.plugins.atlassian.com/wiki/display/USGTRK/Confluence+Usage+Tracking+Plugin>

I hope that helps..

Regards,

Mirek


Tags: track

user
How i can migrate two confluence site to be one site?
Asked by worladorn sirisang:

Hi all

Now i get problem for confluences migration. now i have 2 confluence, that one is licensing confluence site that running on new mechine ( version 4.2.3 ) and the other one that testing site that running on old mechine ( version 4.2.3 ). My team have many important space on testing site that running on old mechine and i wish to export there space from testing site and import them to licensing site that running on new mechine. i try to export them as DOC fromat or PDF format and import to licensing site that success but i get the space that show on below picture. ![](../../upfiles/import_error.jpg)

i export i from testing space that picture below.

![](../../upfiles/export_space.jpg)


Answers:
author: worladorn sirisang
body: thank you so much Jobin for your reply

but i wish to add spaces on my old machine to new my site on new machine, that using.

best regards

worladorns


author: Jobin Kuruvilla [Adaptavist]
body: You can export and import spaces as long as both confluence instances are on the same major version. See <https://confluence.atlassian.com/display/DOC/Restoring+a+Space> for more!