youngmon/atlassian-qna huggingface dataset:
Unable to import XML space to Confluence Cloud exported earlier from Confluence Server
Asked by Yash Beriwal:

I had exported one of the spaces in my confluence server instance in zipped xml format. When I'm trying to import this space in my cloud instance I'm getting an error - 'Could not locate exportDescriptor.properties in the archive'.

In my exported space I'm unable to find this file.

Below is the content of my exported space. Under the DCP (my space name) folder I can find attachments, images and html files.

![1.JPG](/t5/image/serverpage/image-id/211763i62EFA9D52F3ECB19/image-size/large?v=v2&px=999 "1.JPG")

I'm not able to use the migration assistant app as I'm not having the admin privileges. Is there a way to perform the migration from server to cloud apart from space export/import and the migration assistant app?


Answers:
author: Srinatha T
body: [@Yash Beriwal](/t5/user/viewprofilepage/user-id/4996086) , I just did a quick test and I can see the exportDescriptor.properties file inside the directory. You might want to create another export file and check.

![Screenshot 2022-08-19 at 2.44.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/211818i8F14B77469280887/image-size/large?v=v2&px=999 "Screenshot 2022-08-19 at 2.44.53 PM.png")

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Yash Beriwal](/t5/user/viewprofilepage/user-id/4996086) ,

Welcome to Atlassian support.

If the Confluence importer doesn't find the exportDescriptor.properties file at the root of the zip file (not in a folder), it will throw that error. Since you do not have this file itself in the directory i think the export operation did not complete file or the export file might be corrupt.

Thanks,

Srinath T


Tags: cloud-migration

confluence-server

migration-customer-care

server
Confluence WIKI Tab/Tabs Macro Rest API
Asked by WK:

I'm trying to use api to update a page but this page requires tab/tabs.  
I get how to MANUALLY add macro tab/tabs to the page, but how do i achieve this through api? I'm already using task macro so... i get \<ac:task-list\> blahblah but there is not much of help for tab/tabs. does anyone know how to do this? I even tried to manually add macro tab/tabs to a page and view source code to find how to add tab/tabs by code. but that didn't really help because it had macro-ids created already. (which is randomly created everytime i think)

I went on hours trying to figure this out but i couldn't..

this is as close as i got. but this won't show me tabs at all.

*** ** * ** ***

\<ac:structured-macro ac:name=\\"ui-tabs\\"\>  
\<ac:structured-macro ac:name=\\"ui-tab\\"\>  
\<ac:parameter ac:name=\\"title\\"\>First_Tab_Title\</ac:parameter\>  
\<ac:rich-text-body\>\<p\>First tab page content test. is this happening.\</p\>\</ac:rich-text-body\>  
\</ac:structured-macro\>  
\<ac:structured-macro ac:name=\\"ui-tab\\"\>  
\<ac:parameter ac:name=\\"title\\"\>Second_Tab_Title\</ac:parameter\>  
\<ac:rich-text-body\>\<p\>22222222222222 is this happening.\</p\>\</ac:rich-text-body\>  
\</ac:structured-macro\>  
\</ac:structured-macro\>

*** ** * ** ***

**I need help in inserting macro tab/tabs or some other way to add tab/tabs to confluence wiki through api.... please help....**

so this is what i'm doing in steps.

1. create empty wiki page
2. upload files to the wiki page created in the step 1
3. assemble html code to update wiki page created in the step 1
4. update wiki page created from step 1


Answers:
author: Volker Weinreich
body: Hi,

there needs to be an

\<ac:rich-text-body\>

within the outer ui-tabs-macro:

\<ac:structured-macro ac:name="ui-tabs" ac:schema-version="1"\>  
**\<ac:rich-text-body\>**   
\<ac:structured-macro ac:name="ui-tab" ac:schema-version="1"\>  
\<ac:parameter ac:name="title"\>Tab1\</ac:parameter\>  
\<ac:rich-text-body\>  
\<p\>Text 1\</p\>  
\</ac:rich-text-body\>  
\</ac:structured-macro\>  
\<ac:structured-macro ac:name="ui-tab" ac:schema-version="1"\>  
\<ac:parameter ac:name="title"\>Tab2\</ac:parameter\>  
\<ac:rich-text-body\>  
\<p\>Text 2\</p\>  
\</ac:rich-text-body\>  
\</ac:structured-macro\>  
**\</ac:rich-text-body\>**   
\</ac:structured-macro\>

Andi when you use the API you should put the whole storage format into one line (my experience). And you don't need the macro-id.

Greetings,

Volker


author: Zoriana Bogutska_Adaptavist_
body: Hi [@Volker Weinreich](/t5/user/viewprofilepage/user-id/681451) Thanks for describing solutions using Rest API.

For people who are less technical are available ready-to-use solutions for Tab macro from the marketplace. One of them for example [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Confluence-WIKI-Tab-Macro-Rest-API_20220930) (created by my team)


Tags: confluence-server

rest-api

server

tab
How to find if Confluence is Cloud or data center?
Asked by Jehu Pineda:

The company I work for is using two confluence spaces:

<https://wiki.labcollab.net/confluence> and <https://confluence.atl>."company.com"/, how do I know which one is Cloud based or Data center based? Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Noether of those are Cloud.

If you visit either of them, you'll find there is a "help" icon towards the top right, and that leads to a list of options that contains an "about Confluence" which will give you a version number.

Cloud systems won't give you a version (it's functionally useless to you) if you hit the "about" link.

But, I can tell you that both of those systems are Server or DC because of their URLs. Until Atlassian implement the feature well known as CLOUD-6999, all Atlassian Cloud systems live on \<something\>.atlassian.net If it's not atlassian.net, then it's a server or DC install.


author: Matt Reiner [K15t]
body: A really simple way to tell if you're on Cloud is to look at the menu bar across the top. If you see an "Apps" menu, you're in Cloud.


author: Mikael Sandberg
body: Check out this article on how to find out if you are on Cloud or Data Center, [How do you know if you are on Confluence Cloud or Server/Data Center?](https://community.atlassian.com/t5/Confluence-articles/How-do-you-know-if-you-are-on-Confluence-Cloud-or-Server-Data/ba-p/1917899)


Tags: cloud

confluence-cloud
Is there are way to recover and restore confluence data from unpaid account?
Asked by sashadoroshko:

Can someone please help, we had all of our documentation on the confluence account, and we haven't upgraded our payment. Is there any chance to recover the data?


Answers:
author: Brant Schroeder
body: [@sashadoroshko](/t5/user/viewprofilepage/user-id/5011603) Welcome to the Atlassian community

If the site was deleted then it will not be able to be recovered. If it has not been deleted yet you should be able to work with Atlassian support to get access to the site again. <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Login issue
Asked by saurabh_s_patil:

Hello folks

We have created server based Space in confluence. Some team members of my team are able to login, but some members are getting error as username and Password is incorrect.

How to solve above issue? Please Help


Answers:
author: Ed Gaile _Atlanta_ GA_
body: May need a little more information Saurabh. What are you using to authenticate Confluence? Internal Confluence user directory? Crowd? Active Directory?


Tags: confluence-server

server
Can I display a single page in multiple Spaces so master page changes update dynamically?
Asked by Doug Grupe:

As a Confluence user, I want to create a single golden source information Confluence page and display the page in multiple Confluence Spaces that need the information so that I can update the golden source page \& have the updates propogate dynamically to all the Confluence Spaces where the page is displayed.


Answers:
author: Bill Bailey
body: Hello [@Doug Grupe](/t5/user/viewprofilepage/user-id/5011509) , the Include Page macro is your friend!

comments: author: Doug Grupe
body: Thank you!
IT support template use for Enquiries
Asked by Tim Gosai:

hi

ive found the joys of trello, we're a Small business in the catering industry.

I would like to find a way to mange new Enquiries that come though our website.

Is IT support template the correct way of starting what I need to do?

Or is there a better way to get new email enquirers in to trello so that I can make a work flow from that initial email.

Thanks In advance


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Tim Gosai](/t5/user/viewprofilepage/user-id/4366901) ?

Welcome to the Community! It's great to hear Trello is such a key part for your business, first off I think you'd probably quite enjoy [this Trello blog](https://blog.trello.com/ultimate-trello-for-crm-workflow-breakdown) written by [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) discussing 'The Ultimate Trello for CRM Workflow Breakdown.'

As for templates, depending on all the details you want to include, I'd recommend you look at these (I've attached the links to make it easier ?):

* [CRM and Sales Pipeline by Crmble](https://trello.com/templates/sales/a-crm-&-sales-pipeline-by-crmble-uRlZ49PP)
* [CRM Pipeline](https://trello.com/templates/sales/crm-pipeline-lrAIa0JW)
* [Sales Funnel powered by Smart Fields](https://trello.com/templates/sales/sales-funnel-powered-by-smart-fields-oBnhQaQc)

Support templates may also work but from your description above I believe a CRM/Sales Pipeline would work the best.

I hope this helps but if you have any more questions please just ask away ?

All the best,

Laura

comments: author: Tim Gosai
body: .
Removing a member by his email
Asked by Daniel Camelier:

Hi

I have a board on Trello and some of the members changed their email addresses and for this matter I've sent them new invitations for the new email addresses

The problem is that I now have duplicate members and I can't tell which user is which email so I can easily identify and remove it.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Daniel Camelier](/t5/user/viewprofilepage/user-id/4366863) ?

Welcome to the Community! It's very straightforward to remove a member off of a Trello board but the added complexity of duplicate members makes it a little tricky.

To save yourself a headache I'd recommend removing all duplicates off the board (see how to do this below) and then send a fresh invitation for them to accept. This will be simpler and quicker than trying to identify which one to keep and remove.

**To remove a board member:**

*To remove a member from a board, click the avatar in the members section in the board menu, and select "Remove from Board". Remove a board member by clicking on their avatar. When a member is removed from a board, the member will be removed from all cards on the board.*

I hope this helps, if you have any more questions then please ask away ?

All the best,

Laura

comments: author: Daniel Camelier
body: Not the best solution but solved my problem

Thank you


author: Laura Holton _ACE Rotterdam_
body: Hi [@Daniel Camelier](/t5/user/viewprofilepage/user-id/4366863)I'm pleased it managed to solve the problem for you, hopefully in the future there'll be an easier/simpler way.

If you'd like to help others experiencing the same problem find this solution easily you can do this by accepting the answer above ?

Have a great day and happy Trello-ing!
how to connect boards
Asked by Mirjam Ries:

Hello,

I\`m just starting with trello and have a question, maybe someone can help me with it: Is there a possibility to connect different boards in the calendar? It would be very heplful to see all my different tasks in the different boards in one calender to see which on is next.

Thanks al lot for your help, Miri


Answers:
author: Viktoriia
body: Please read these articles

[https://blog.trello.com/trello-unito-power-up/](https://blog.trello.com/trello-unito-power-up)[mostbet-promocode.com/](https://mostbet-promocode.com/)

<https://blog.trello.com/related-cards-related-boards>

<https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>

<https://blog.trello.com/multi-board-workflows-trello-butler>


author: Emma Adams
body: Here is a nice program that I use to consolidate all my boards <https://unito.io/integrations/trello-trello/>[gold-cup.net.ua/](https://gold-cup.net.ua/)


author: Hannah Humbert - Simpla Workflows
body: Hi [@Mirjam Ries](/t5/user/viewprofilepage/user-id/4366641) ! Trello has a native calendar view, but it is on a board-by-board basis. To achieve a consolidated calendar view, you'll most likely need to use a 3rd-party app. One option is to use the Unito Board Sync power-up which will allow you to consolidate all of your cards into one master board. From the master board, you can then use Trello's native calendar view. Let me know if you're interested in trying this out/have questions!


author: Vicki Wilt
body: Which calendar do you speak of?
not able to log in to Trello app on Iphone.
Asked by Jo chen:

Hi,

I am constantly unable to log in via the Trello app on the Iphone (iOS 14.4.2 / iPhone SE (2020)). However, I can log in via the Firefox browser on my laptop.

at first I was shown that a "Invalid CSRF token" error exists. In the meantime it only says that the login failed.

Thanks for every hint how to fix this.


Answers:
author: Jo chen
body: now id.attlasian.com says,

i am now trying to log in for a couple of days,

So I am not really convinced if time heals this:-)

![Attlasian-Error.png](https://community.atlassian.com/t5/image/serverpage/image-id/140441i1E345EB274547082/image-size/large?v=v2&px=999 "Attlasian-Error.png")

comments: author: Jo chen
body: Unfortunately no changes. Trying to log in again does not help.

1. Reboot Iphon

2. delete trello app and reinstall

3. saved login in

No changes.

Anyone another idea.
Our custom field boxes went missing?
Asked by Tristan Reid:

Hi Trello community! Recently we have had all our custom field boxes just disappear off all cards in one board. We have another board under our account where so when we transfer the cards between the boards they reappear, but disappear again when transferred back. Can someone help with some info on how to get our custom field boxes back?


Answers:
author: Blair at Atlassian
body: Hi [@Tristan Reid](/t5/user/viewprofilepage/user-id/3596031)

Yes, I'm thinking along the same lines as Brant - is the Custom Fields Power-Up still enabled on the board? If it was disabled, you can re-enable it and all the same information will still be present!

Let us know how it's going and if we can be of further assistance!


author: Brant Schroeder
body: [@Tristan Reid](/t5/user/viewprofilepage/user-id/3596031) - Does the custom field still exist on that board? Did someone happen to delete it?

comments: author: Brant Schroeder
body: Forgot to add this documentation that might be helpful <https://help.trello.com/article/1067-using-the-custom-fields-power-up>
Activities list number limited
Asked by Patrice_Palazzoli:

hi,

I have an issue with someone which has deleted a checklist in a card. Apparently, i cannot retrieve this checklist. but , it seems too that the numbers of activity is limited. I cannot see all the activity since the creation of the card.

Is the number of of activities is limited ? can it be increased ?

Best regards

Patrice


Answers:
author: Vero Rivas
body: Hi [@Patrice_Palazzoli](/t5/user/viewprofilepage/user-id/4366067)

Look at this power up, maybe can help you

<https://trello.com/power-ups/5c2462c384ab8949b1724a20>

Cheers
Unable to log in to Trello.
Asked by Ben Cooper:

I'm unable to log in to Trello today as my email account is not being recognised.

Any suggestions on how to resolve this?


Answers:
author: Blair at Atlassian
body: Hi [@Ben Cooper](/t5/user/viewprofilepage/user-id/4366028),

Blair here from Trello support.

From what I can tell, it seems like there's actually a different email associated with your Trello account compared to the one you've tried to enter on the login page.

I reached out to you directly via email so we can work together to resolve this one!

Let me know here on this Community post if you didn't get my message via email!

Looking forward to getting you logged back into your Trello account asap!

Thanks!


author: Brant Schroeder
body: [@Ben Cooper](/t5/user/viewprofilepage/user-id/4366028) Welcome to community. In the past when this has occurred the individual was using the wrong email address. Are you positive you have the correct email address? I have escalated to Atlassian as well so they can look at your account. Is it the same email address as your community account?


Tags: atl-rvw
My list doesn't show any cards
Asked by Eric Roovers:

In Trello (Mac desktop), my list doesn't show its 6 cards. There are shown in the browser. Is there a trick to hide and reveal cards in a list? Or is this a bug?

![Screenshot 2021-04-26 at 09.27.33.png](/t5/image/serverpage/image-id/140416iBFA948F4B5F6EB8E/image-size/large?v=v2&px=999 "Screenshot 2021-04-26 at 09.27.33.png")


Answers:
author: Eric Roovers
body: OK found it in an answer elsewhere. It's the X key. Apparently I set some filter.

Shouldn't there be some visual cue of a set filter?

Other question: is there a way to get to the Search panel other than with the F key?

The fact that clicking the "\<" button in the Search panel gets me to the More panel suggests that there should be a "Search" option in there, but there isn't.

![Screenshot 2021-04-26 at 09.45.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/140420i6D60A77140474C80/image-size/large?v=v2&px=999 "Screenshot 2021-04-26 at 09.45.37.png")
Calendar Week Power Up, 5 Days
Asked by George Wright:

Hi All, Does anyone know of a setting to change the Calendar Week view to display 5 days, Mon-Fri?

I've search through the settings and the community with little success.

Thanks!!

George


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@George Wright](/t5/user/viewprofilepage/user-id/4365407) ?

Welcome to the Community! I've also done a little research for you and unfortunately this isn't a feature currently available on the Power-Up it only provides weekly and monthly visuals.

I hope this helps, if you have any more questions please ask away ?

All the best,

Laura
Butler automation for relative due dates in checklists
Asked by K Walters:

Hi all,

Wanting to know if it is possible to do the following with Butler? or perhaps an alternative workaround?

Establish "relative" due dates for checklist items; so that for instance Item B on a checklist will have a due date x days after the completion of item A? Or x days after the creation of the list?

Thanks in advance for your help!


Answers:
author: K Walters
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) I thought so. Thanks!


author: milynnus
body: [@K Walters](/t5/user/viewprofilepage/user-id/4320560)

This is not available on Butler. You can do it with code.

comments: author: Naseem Ballard
body: Do you have the code for this already that you could share? I'm looking for the same solution.


author: milynnus
body: [@Naseem Ballard](/t5/user/viewprofilepage/user-id/4367603)

I used a python api wrapper and here is one demo.

<https://youtu.be/3R9RzO7zdAk>


Tags: butler

checklist

due-date
Why can't I see my cards?
Asked by Cheryl Rossi:

I suddenly can't see my Trello cards when signed into my free personal Trello account on my work computer. I can see my board and column headings, but only the number of cards under that column, not the actual cards themselves.  

I signed in on my personal computer and can see everything. I can also see everything on my phone. I signed out and back in on my work computer, but the problem persists. Please help! My work computer is the one I'm on most of the time.


Answers:
author: Michael Pryor
body: This should help:

<https://community.atlassian.com/t5/Trello-questions/Just-logged-in-and-several-of-my-cards-are-missing/qaq-p/1365984>

comments: author: Cheryl Rossi
body: Thank you. That was very helpful and stress-reducing!


Tags: card
Negocios que trabajan con Trello en Sevilla. Gracias
Asked by Jaime Pedro Martin Salvador:

Restaurantes u Hoteles que trabajan con Trello en Sevilla. Gracias.


Answers:
author: Brant Schroeder
body: Please see my question here: <https://community.atlassian.com/t5/Trello-questions/Busco-nombre-de-algun-hotel-o-restaurante-en-Sevilla-que-trabaje/qaq-p/1699321>


author: Vero Rivas
body: ???

comments: author: Jaime Pedro Martin Salvador
body: Restaurantes u Hoteles que trabajan con Trello en Sevilla. Gracias.
I cant open the board
Asked by Mohammad Sajadi:

There's a board I have pinned to my Safari browser and I often visit it to check my work schedules and tasks.

Today I had a bad connection, and I reloaded the page. It didn't reload well (I had poor connection for a while). I tried again after 3 hours, and it gave me this error:

"Something's gone wrong {#toc-hId--1266758856}
----------------------------------------------

You may want to try reloading this page.

Please contact us if the problem persists."

The problem kept persisting. how can I deal with this?


Answers:
author: Roberto Miasack
body: Hi,

Try in other browser and return, please.

Clearing your browser's cache can help, too.

Kind Regards
why did I lose access to my boards in Trello?
Asked by shea rosenblum:

why did I lose access to my boards in Trello?


Answers:
author: G subramanyam
body: Hi [@shea rosenblum](/t5/user/viewprofilepage/user-id/4362303) welcome to the Atlassian community.

It sounds to me like you are trying with more than 1 login account to access Trello.

In majority of the scenario's, multiple login credentials will be the cause for boards not displaying. If that is not the case, then I would request you to share your error screen shot with ***[https://trello.com/contact](https://trello.com/contact?)*** team.

Please stay safe and stay healthy.
How do I update someone's email address and force them to update their password?
Asked by Bibi Annief:

I am having several problems with one user. When we setup the person by mistake we used an old email address. We want to remove the email address and replace it with the current one. How is that done?

I am new to Trello so bear with me. If I change the email address what will be modified?


Answers:
author: Brant Schroeder
body: [@Bibi Annief](/t5/user/viewprofilepage/user-id/4364948) Welcome to community.

Have you review this article yet [https://help.trello.com/article/773-changing-account-credentials#:\~:text=To%20change%20the%20email%20address,to%20the%20new%20email%20address](https://help.trello.com/article/773-changing-account-credentials#:~:text=To%20change%20the%20email%20address,to%20the%20new%20email%20address).


Tags: identity-manager