youngmon/atlassian-qna huggingface dataset:
I'm writing correct names with '@', but still not all members are being tagged on Trello.
Asked by Roopam Malhotra:

I'm writing correct names with '@', but still not all members are being tagged on Trello.![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/255890i5BE95F7BD047C5D3/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Theodoro Reato
body: Hi there,

On the new editor tagging a member has a delay of a few seconds where you need to wait for it to load, if you type the user or paste a list too fast, they won't be tagged,

Could you explain how did you type it? The best way is to wait for the list to load and then press enter.

This was a new behavior brought by the new editor on the comment section, we created a feature request to see if we can turn it back. However, there isn't a guarantee it'll be possible,

For now, you can disable the new editor accessing this [link](https://trello.com/labs) and then toggle the option \*WYSIWYG Editing\*. This will allow you to use the old editor in the comment section.

comments: author: Roopam Malhotra
body: In the past, I would copy the usernames of all my teammates to tag them in  
Trello's activity section. However, now when I do this, only 3-4 members  
are being tagged and not all of them. I've attached a screenshot for  
reference. In the new screenshot, the bolded members are being tagged, but  
others are not. After the updates, tagging each member one by one will take  
a lot of time, which is not feasible. Therefore, I think this update isn't  
good so I don't prefer this update.


author: razorfrog
body: Oh thank goodness, a way to disable this terrible new editor and broken tagging. A few seconds delay is important to a lot of your users!

Related threads with complaints:

<https://community.atlassian.com/t5/Trello-questions/Are-we-the-only-team-experiencing-delays-while-tagging-team/qaq-p/2355809#U2356567>

<https://community.atlassian.com/t5/Trello-questions/New-Editor-makes-tagging-slow/qaq-p/2350959#U2353677>


author: Theodoro Reato
body: We're aware of the impact tagging users has been on your routine, and we sent it to our Product Team.

Even tho, this won't guarantee it's possible to change, and will be changed. We'll definitely do our best to bring the best tool we can.
I cannot seem to add a person to a comment since new version of Trello installed
Asked by Tammy Turner:

Hello all - we only have 2 people on this project, myself and someone else. When I try to use the @fill in a name feature, my colleague is not showing up and only briefly can see her on the pull down menu, but I cannot add her. I've tried logging out and logging back in, but I don't know how to fix this. I am using a MacBook on Safari browser to access Trello, but it doesn't work on the desktop version either.

Screen shot below...

We're a small business, so don't know who else to ask. Your help gratefully received. ![Screenshot 2023-05-08 at 4.27.46 pm.png](/t5/image/serverpage/image-id/255884i0F693D7F658EE19B/image-size/large?v=v2&px=999 "Screenshot 2023-05-08 at 4.27.46 pm.png")


Answers:
author: Dreamsuite Mike
body: Hi Tammy, this is a relatively new feature for the new editor to be in comments. For now, you can switch it off in the description, which also disables it in comments.

![Screenshot 2023-05-04 154547.png](https://community.atlassian.com/t5/image/serverpage/image-id/256114iF38F936B2C4DAFEC/image-size/large?v=v2&px=999 "Screenshot 2023-05-04 154547.png")

Once you have turned it off in the description, you'll have to do a page refresh for it to be removed from comments also.   
I would recommend beforehand sharing your feedback so they can look at fixing this.


author: Tammy Turner
body: Thanks [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)
JDK 1.6 to 1.7 on 4.3.3
Asked by Stephen Reece:

Obviously, we need to upgrade. I was hoping to move the current install to our new hardware, but that hasn't gone so well. Now, our thinking is that we should upgrade in place, and then attempt to migrate to the new server with the latest version - which appears to have a more mature migration process.

To start with, we thought we'd upgrade the Java in use from 1.6 to 1.7. I've updated the console batch file to point to the new JDK bin, and I can see that it successfully starts using the correct Java version. However, when I log in and attempt to run a job, I receive a null pointer exception.

I've looked around and tried the instructions found here, but it didn't change anything:  
<https://answers.atlassian.com/questions/89486>

Does 4.3.3 support Java 1.7? Should I move to a more recent version of Bamboo first, and then upgrade Java?


Answers:
author: rsperafico
body: Hello Stephen,

Thank you for your inquire.

Please, refer to the following documentation so you can review Bamboo's <https://confluence.atlassian.com/display/BAMBOO043/Supported+platforms>

Please, make sure the Job you are attempting on running in Bamboo is pointing to the correct Java, as it might be required to go to the Job \>\> Task and review its configuration.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


author: Stephen Reece
body: It looks like the step to delete the cache was somehow skipped. We tried it again, and it worked. Now running on 1.7 and proceeding with the 4.3.3 -\> latest version upgrade. Sorry for the bother!


author: Jobin Kuruvilla [Adaptavist]
body: Did you try clearing the cache as suggested on the JIRA ticket?


Tags: bamboo-administration
When will Bamboo 5.10 be released?
Asked by Mark H_ Williams:


Answers:
author: Nic Brough -Adaptavist-
body: When it's ready. You can usually get some clues about approximate timing and readiness from the version reports on [https://jira.atlassian.com](https://jira.atlassian.com,) Atlassian blogs, the rss feeds and so-on. But Atlassian do not give fixed dates, they release when they're happy with the product.


Tags: bamboo-administration
Is there a available cli command to list the linked jira issues for a plan
Asked by Sonali:

*This question is in reference to Atlassian Documentation: [Viewing linked JIRA application issues](https://confluence.atlassian.com/pages/viewpage.action?pageId=289276955)*

Ask your question here...


Answers:
author: Bob Swift (personal)
body: There isn't a Bamboo CLI action for this. I opened [BCLI-140](https://bobswift.atlassian.net/browse/BCLI-140) to track that, however, the information doesn't appear to be available from the REST APIs so it is difficult for the CLI to provide it.


Tags: documentation
How to show post-deployment test results?
Asked by Michael Strasser:

I have a SoapUI test project we want to run automatically at the end of a deployment plan.

I can add steps to the plan to check out the project file and execute it using Maven (with the SoapUI Maven plugin).

The tests write results in JUnit format. How do I get Bamboo to automatically show the test results?


Answers:
author: Michael Strasser
body: Our Bamboo administrators checked with Atlassian and were told that **JUnit Parser** tasks cannot be added to deployment plans.

So the answer is, no it cannot be done with built-in tasks.


author: Bhagyashree
body: Plan runners add on adds task to run integration tests build plan from deployment and pass or fail the deployment based on tests status

<https://marketplace.atlassian.com/plugins/com.mdb.plugins.planrunners/server/overview>

Hope this helps.


author: Vikas Borse
body: You can use Cucumber For Bamboo plugin. This plugin adds Cucumber parsers in Build as well ad Deployment plans. It provides options to pass or fail build if any test is failed or based on failure threshold or can just print test results in Log without affecting deployment status.  
The plugin also adds new UI elements to display deployment tests, Cucumbers results and pie chart of tests. It also has features to automatically link tests with JIRA issues.  
<https://marketplace.atlassian.com/plugins/com.mdb.plugins.cucumberforbamboo/server/overview>


author: Tim Crall
body: You can add a JUnit Parser task

comments: author: Michael Strasser
body: In our Bamboo (5.6) installation JUnit Parser is not available for deployment plans, only build plans.


Tags: bamboo-administration
How do we uninstall bamboo?
Asked by Charles Allison:

*This question is in reference to Atlassian Documentation: [Installing Bamboo on Mac OS X](https://confluence.atlassian.com/pages/viewpage.action?pageId=289276789)*

I installed Bamboo by mistake. How do I uninstall it?


Answers:
author: rsperafico
body: Hello Charles,

Thank you for your inquire.

In order to uninstall Bamboo, please:

1. go to \<**bamboo-install**\> directory by running the following command from Terminal:

   ```
   $ cd /path/to/&lt;bamboo-install&gt;
   ```

2. run the following command from Terminal to stop Bamboo:

   ```
   $ ./bin/stop-bamboo.sh
   ```

   *It might take a while (seconds) until Bamboo's process ends*
3. make sure the service has stopped by running the following from Terminal:

   ```
   $ ps aux | grep bambooUSERNAME        667   0.0  0.0  2434836    764 s000  S+    9:45PM   0:00.00 grep bamboo
   ```

   If you receive more than one entry as follow:

   ```
   $ ps aux | grep bambooUSERNAME        718 144.0  1.2  4274544 101324 s000  U     9:47PM   0:02.44 /Library/Java/JavaVirtualMachines/jdk1.8.0_65.jdk/Contents/Home/bin/java -Djava.util.logging.config.file=/path/to/atlassian-bamboo-5.9.7/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -XX:MaxPermSize=256m -Xms256m -Xmx384m -Djavax.net.debug=info  -Djava.endorsed.dirs=/path/to/atlassian-bamboo-5.9.7/endorsed -classpath /path/to/atlassian-bamboo-5.9.7/bin/bootstrap.jar:/path/to/atlassian-bamboo-5.9.7/bin/tomcat-juli.jar -Dcatalina.base=/path/to/atlassian-bamboo-5.9.7 -Dcatalina.home=/path/to/atlassian-bamboo-5.9.7 -Djava.io.tmpdir=/path/to/atlassian-bamboo-5.9.7/temp org.apache.catalina.startup.Bootstrap startUSERNAME        667   0.0  0.0  2434836    764 s000  S+    9:45PM   0:00.00 grep bamboo
   ```

   Please 'kill' Bamboo's process:  

   ```
   $ kill -9 718// please, notice 718 is the process where Bamboo is running and this value might change in your case
   ```

4. go to \<**bamboo-install** \>**/atlassian-bamboo/WEB-INF/classes/bamboo-init.properties** and take note of '**bamboo.home**' value
5. delete \<**bamboo-install**\> directory
6. delete \<**bamboo-home**\> directory

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


author: Gowse shaik
body: how to uninstall bamboo agent, which is got showing JVM exited.


Tags: mac

uninstall
Grails 2.5.2 automatically running upgrade script before running commands
Asked by Sachin Verma:

```
When trying to start any Grails task, its getting failed due to following upgrade call which is not available with grails 2.5.2?
```

Following is the build log:

```
simple	28-Nov-2015 01:05:36	Starting task 'compile' of type 'com.atlassian.bamboo.plugins.bamboo-grails-plugin:grailsBuilderTaskType'command	28-Nov-2015 01:05:36	Beginning to execute external process for build '***'\n ... running command line: \n/***/**/bamboo-ebs/opt/grails/2.5.2/bin/grails upgrade -force -non-interactive\
```

```
build	28-Nov-2015 01:05:37	| Loading Grails 2.5.2build	28-Nov-2015 01:05:39	| Configuring classpathbuild	28-Nov-2015 01:05:45	| Running pre-compiled scriptbuild	28-Nov-2015 01:05:47	| Error Script not found: Upgradesimple	28-Nov-2015 01:05:50	Failing task since return code of [
```

```
/***/**/bamboo-ebs/opt/grails/2.5.2/bin/grails upgrade -force -non-interactive] was 1 while expected 0
?
```

How can i remove call to automatic call upgrade script ?


Answers:
author: Przemek Bruski
body: I think this happens (and I am not saying this is a correct behaviour) because Bamboo detects a mismatch between the version of Grails you use and the one declared in your app.

Try fixing it by setting app.grails.version in application.properties file. You can do it manually in your code or via a script task started before your Grails task.

comments: author: Sachin Verma
body: Hi,The version is properly set in application.properties like:app.grails.version=2.5.2Even manually set down but didn't work.Could you tell how bamboo decides to call upgrade script automatically?


author: Przemek Bruski
body: OK. It looks like Grails 2.5.2 contains a bug - it introduces itself as 2.5.2.BUILD-SNAPSHOT(<https://github.com/grails/grails-core/issues/9349>). Try upgrading to 2.5.3, or set the version in grails-2.5.2/build.properties


Tags: cloud
setting permissions inside the docker container
Asked by borsna:

*This question is in reference to Atlassian Documentation: [Configuring the Docker task in Bamboo](https://confluence.atlassian.com/pages/viewpage.action?pageId=720411254)*

I tried to set the permissions in the docker container by setting $HOST_UID and $HOST_GID and then run

chown -R $HOST_UID:$HOST_GID /\<path_to_mounted_volume\>

inside the container. this does not work, there is not values in $UID and $GID

This was suggested on <https://confluence.atlassian.com/bamboo/configuring-the-docker-task-in-bamboo-720411254.html>

setting the enviroment variables:  
bamboo_docker.png

The echo does not contain the values only the strings (from the buld log):

|----------------------|----------|
| 27-Nov-2015 10:04:08 | uid $UID |
| 27-Nov-2015 10:04:08 | gid $GID |

Is there somehting i have missed regarding the way to set the values in HOST_UID and HOST_GID?  
[](https://community.atlassian.com/t5/Bamboo-questions/setting-permissions-inside-the-docker-container/qaq-p/209775?attachment-id=52){#link_1171a43f537ddb}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/6702/1/bamboo_docker.png){#display_1171a43f537ddb_0}


Answers:
author: rverschoor
body: Bamboo doesn't seem to expand any variable configured in the Docker Task.

I've created bug report [BAM-16989](https://jira.atlassian.com/browse/BAM-16989) for this.  
I also added a comment to the bug report that describes a workaround.


Tags: docker

documentation
Is there a way of preventing deployment logs for a particular environment from ever expiring
Asked by David_Mills:

We want the logs of all our production deploys to be kept forever. They are automatically expiring at the moment. For the Production build plan we have set it to never expire - although they too seem to be expiring. e.g. when I view all builds I only see builds in the range 53-62. Where are 1-52?


Answers:
author: David_Mills
body: I've completely disabled Expiry. All it seemed to expire was the logs anyway - which we want to keep. It is very annoying that the folders created by agents to do builds and deploys never get cleaned up and we are having to do som manually.


author: David_Mills
body: Anyone?


Tags: bamboo-administration
I have 2 users configured identically, same groups, both can log into Jira and Confluence but only one can log into Bamboo
Asked by David_Mills:

I even deletd and re-created the user and then added this user directly as a user in Bamboo but they still cannot log in.

The Crowd Application "Authentication" test fails for this user but gives no indication why.

How can I diagnose whatever is blocking their logging in?


Answers:
author: rsperafico
body: Hello David,

Thank you for your inquire.

When setting up **User repositories** in Bamboo, you have the following options:

* **Local users and groups** (*connects with users from Bamboo Internal Directory*)
* **Users and groups from JIRA or Crowd** (*connects with users from JIRA or Crowd*)
* **Custom user repository** (*connects with users from LDAP*)

Lets say you have the following user:

* Name: User A  
  username: **user.a** , password:**123**   
  (*Bamboo Internal Directory*)
* Name: User A  
  username: **user.a** , password:****456****   
  (*JIRA or Crowd*)
* Name User A  
  username: **user.a** , password:**789**   
  (*LDAP*)

When selecting **Local users and groups** under **User repositories** , Bamboo will authenticate **user.a** (*Bamboo Internal Directory*)

When selecting **Users and groups from JIRA or Crowd** under **User repositories** , Bamboo will authenticate **user.a** (*JIRA or Crowd* )

When selecting **Users and groups from JIRA or Crowd** under **User repositories** , Bamboo will authenticate **user.a** (*LDAP*)

Even if you have two users with the same username, **Bamboo** will attempt on **authenticate** with the **first user found** based on the **User repositories** option selected.

In JIRA and Crowd, you have option to select which Directory will be used first ([Mapping a Directory to an Application](https://confluence.atlassian.com/display/CROWD/Mapping+a+Directory+to+an+Application)) and this will define the user Bamboo will attempt on authenticate against.

When setting up LDAP with Bamboo, the order giving to the "atlassian-users.xml" file will determine from which directory Bamboo will authenticate the user against.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support

comments: author: David_Mills
body: Hi Rafael,We only use Crowd.Having said that it is possible that someone had created a second coy elsewhere. However whether I look via crowd or via bamboo I only see one user of that name and when I deleted the user in crowd, neither crowd nor bamboo showed any users of that name.How can I make certain that I only have the crowd user? And if I do only have the crowd user, what else might be the problem?Regards,David Mills


Tags: bamboo-administration
AWS Bamboo install
Asked by RyanDobbs:

Hi,

How do I view my install of Bamboo?

I have upgraded an install of Bamboo on an EC2 instance.

I upgraded to 5.9.7 from 5.8.\* and have installed bamboo in its own directory under/mnt/my-data/atlassian-bamboo-5.9.7.

I have also set the home directory to be /mnt/my-data/bamboo-home. This is where the home directory for the previous bamboo install was.

I have adjusted the JVM_MAXIMUM_MEMORY="1024m" in the bin/setenv.sh and can start Bamboo with bin/start-bamboo.sh

What I can't do is view Bamboo in my browser. The log files indicate it's started and don't show any errors.

I have a AWS route 53 setup but it doesn't work. I can't even use the private ip address of the EC2 instance and port 8085 to browse.

Am I missing something?


Answers:
author: RyanDobbs
body: Hi Renato,

I did have a look through the logs but nothing stood out. I did notice that when trying to stop bamboo it was coming up with errors using bin/stop-bamboo.sh.

After a few restarts of the server I managed to bin/start-bamboo.sh without any errors and browse to the site.

Thanks for your help.

Cheers,

Ryan


author: rrudnicki
body: Hi Ryan,

Many factors might be causing this behaviour.

A quick test that you can perform to see if this is related to some routing/firewall question would be you try to access the Bamboo URL through command line. In case you don't have any command line browser, you can install one ( I like w3m) and then try to access the Bamboo like this: w3m <http://bamboo-url>

If you can see the login page, than your upgrade is fine and for some reason you are facing a network issue (firewall, route, etc) otherwise, something into your upgrading is not setup properly. Also, did you checked both logs (installation and home folder)?

Other things you can check are:

* Verify if your JAVA_HOME path is correct and you have the right permissions over the home and install folder from Bamboo?
* Do you have enough disc space? You can check this with df -h command.
* Is the port listening? Check this with netstat -vant \|grep -i listen command.

Cheers,

Renato Rudnicki
Error sharing artifact between projects.
Asked by Javier Morales Castro:

*This question is in reference to Atlassian Documentation: [Sharing artifacts](https://confluence.atlassian.com/pages/viewpage.action?pageId=359400060)*

I am having some issues when trying to get an artifact from a different plan. The scenario is the following:

* Plan A has 2 stages: build and test:
  * Build passes successfully and publishes several artifacts.
  * Test fails at some point. As a result Plan A fails.
* Plan B runs after plan A finishes. the first job in the first stage of plan B is the "Artifact download" one, which tries to download an artifact from plan A (from the build step). The error shown is the following:

```
Preparing to download plan result CORE-RHEL5X32-7 artifact: Shared artifact: [blah_libraries], pattern: [blah/lib/i86Linux2.6gcc4.1.1/*]java.lang.RuntimeException: Unexpected HTTP status code: HTTP/1.1 500 Internal Server ErrorUnable to download artifact Shared artifact: [blah_libraries], pattern: [blah/lib/i86Linux2.6gcc4.1.1/*]
```

I double checked that the artifact is there and I can access and copy it using scp to the bamboo server from the bamboo agent.

Is it a requirement that the whole plan (A in this case) passes? Am I not understanding the behavior correctly?


Answers:
author: Marcin Gardias
body: IIRC artifact downloader task expects that artifacts come from successful result. If tests fail in stage 2, downloader task will not take those artifacts into consideration, as they are considered "broken".

That being said, server responding with 500 Internal Server Error is not a normal behaviour. I suggest you open a support request at [Atlassian Support](http://support.atlassian.com). Please include server logs if you decide to do so.

comments: author: Aaron Acosta
body: I am experiencing a similar error (deployment plan stops with a 500 internal server error), but my plan is being triggered after a successful build plan. Has Javier's issue been solved?


Tags: artefact

bamboo-administration

share
Fast track hotfix branches through Stash and Bamboo
Asked by Richard Cross:

We've got a setup in which our master branch is always ready to release, and developers create temporary branches per JIRA for their fixes. Master branch requires a pull request, and therefore nobody can push directly to it. Pull requests currently require a successful branch build in Bamboo, as well as a peer-review, before we can merge into master branch (which Bamboo then builds and deploys).

I'd like to set Stash/Bamboo up so that a hotfix branch can be merged straight to master, which Bamboo builds tests and deploys without running a branch plan. Is this possible?

I haven't been able to find a way to create an exception to the rule that requires pull requests for master branch. Similarly, I'm not sure how to get Bamboo to ignore branches beginning /hotfix (there's no "Do not create plan branches matching" rule).


Answers:
author: Alexey Chystoprudov
body: Hello @Richard Cross,

You can use regular expression to avoid creation of new branchesnew_branch_regexp.png  
[](https://community.atlassian.com/t5/Bamboo-questions/Fast-track-hotfix-branches-through-Stash-and-Bamboo/qaq-p/22139?attachment-id=9990){#link_1167e8da49a927}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/718/1/new_branch_regexp.png){#display_1167e8da49a927_0}


Tags: bitbucket

bitbucket-administration