Able to view one transition but not another even though transition conditions are the same for both
Asked by Pia Roychaudhuri:

I have a *transition* **Assign Engg** to move from **Solutioned** to **In Progress** status which enables the user to also edit the Engg assignee custom field via a special screen in Jira **which only users in a specific role group can execute**

I reused the **same transition** to **move status from In Progress to In Progress** so they can update the Engg Assignee custom field.

++**Issue:**++

We **cannot see the transition as an option when moving status from In Progress to In Progress**

We **can only see the transition when moving from Solutioned to In progress**

**How do i resolve this?**

![Solutioned Transitions.png](https://community.atlassian.com/t5/image/serverpage/image-id/330007iFCC6EA32A7FC8CB2/image-size/large?v=v2&px=999 "Solutioned Transitions.png")![In Progress transitions.png](https://community.atlassian.com/t5/image/serverpage/image-id/330008i34781C091471E669/image-size/large?v=v2&px=999 "In Progress transitions.png")![workflow view.png](https://community.atlassian.com/t5/image/serverpage/image-id/330009iF31BCA2D40F59C71/image-size/large?v=v2&px=999 "workflow view.png")


Answers:
author: Pia Roychaudhuri
body: hi all

From what I have seen, you can reuse a transition within same workflow as long as it goes to the same end state

However, if you reuse the transition to move within the same end state i.e. as a loop, it does not show up as a transition, but as an action on the same end state

Hope above helps for anyone trying to accomplish the same


author: Ash Yadav
body: Hi [@Pia Roychaudhuri](/t5/user/viewprofilepage/user-id/5521411)

Do you have any conditions or validators on the "Assign Eng" transition? I'd start there personally.

If you could post a screenshot of the transition conditions and validators that would be helpful and if possible the full workflow. Feel free to blur out any details.

KR,

Ash


author: Pia Roychaudhuri
body: It's the same transition being reused but I cross checked and the conditions are the same

I am not using any validators, only condition is that the user needs to be part of Group called Developers


author: Nicolas Grossi
body: [@Pia Roychaudhuri](/t5/user/viewprofilepage/user-id/5521411) Welcome! Are you sure that the transition is enabled on that issue type ?

Transition can be restricted depending on the workflows and issue types. Please review them as you also copied the transition as you mentioned.

Nicolas

comments: author: Pia Roychaudhuri
body: It's in the same issue type and workflow that the transition is being re-used


author: Nicolas Grossi
body: [@Pia Roychaudhuri](/t5/user/viewprofilepage/user-id/5521411) check [@Ash Yadav](/t5/user/viewprofilepage/user-id/5167607) recommendations too, please


author: Pia Roychaudhuri
body: It's the same transition being reused but I cross checked and the conditions are the same

I am not using any validators, only condition is that the user needs to be part of Group called Developers :(


author: Nicolas Grossi
body: [@Pia Roychaudhuri](/t5/user/viewprofilepage/user-id/5521411) Are you sure that the change is active on the workflow ?

Nicolas


author: Pia Roychaudhuri
body: hi all

Thank you for helping me troubleshoot

From what I have seen, you can reuse a transition within same workflow as long as it goes to the same end state

However, if you reuse the transition to move within the same end state i.e. as a loop, it does not show up as a transition, but as an action on the same end state

Hope above helps for anyone trying to accomplish the same


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