youngmon/atlassian-qna huggingface dataset:
Confluence logged in and unlicensed users cannot see pages
Asked by fran.quintero:

Hi all!

My problem is that some logged in (active) users, with **no** Confluence license, **cannot** view pages.

I want to give "view" access to a group of users, that group has a mix of licensed and lots of non-licensed users. And I want to maintain that licensing as is, so no more licenses.

I did all this:

1. Global permissions for the whole site have the "Use Confluence" checked (so, **can use**) for the "Unlicensed Access" section.
2. On the specific space that is needed access --\> Permission tab, I cannot add individual, non-licensed users, only licensed ones. So I cannot do it this way.
3. I tried also with a group, still to no avail.
4. I activated Anonymous users to view and can use Confluence, but that is not the solution (this is for the rest of non-logged in users).

Any ideas?

P.S.: I've seen there is a section in Global Permission called "Unlicensed Access" but I presume this is for Jira Service Desk customers, only?


Answers:
author: Nic Brough -Adaptavist-
body: In the Global Permissions, there are two things to look for.

Unlicenced users is the permission to see spaces if they are logged into a system that uses Confluence for some reason (this pretty much means Jira Service Desk at the moment - "customers" for JSD get access to Confluence Knowledge-Base spaces this way)

Anonymous access is for letting people who are not logged into anything in. If you enable that, the whole world can see your Confluence without even having an account of any sort. But you also need to enable it in the space permissions for each space.

Note that because "anonymous" users are not logged in, there is no way to apply groups to them. You don't know who they are, so there's no way to group them.

comments: author: fran.quintero
body: Yup, I guessed that "Unlicensed users" in Global Permissions (Administration menu) is only for Jira Service Desk + Confluence, **not** Jira Software + Confluence.

Is not that clear in the explanation message for "Unlicensed users". If right now Jira Software isn't allowed to use this feature, maybe explaining that could be helpful.

Anyways, thanks a lot for your answer!


author: Nic Brough -Adaptavist-
body: I agree that it isn't clear! It is to me, but I've been here for a long time and know what to expect.


Tags: cloud

confluence-cloud
Disable Filter-Options for Viewers in public mode
Asked by Christian Peters:

Hi folks,

I set up a table and I want certain columns not to be seen.

Let's say my table has 5 columns and the columns 4 and 5 are not supposed to be seen in public.

My problem is, that the Filter-Button on the very right side of the table offers the function "Reset all filter" for everyone, even the viewers - by using this function the columns 4 and 5 can be seen by everyone.

Is there a way to not allow filtering by viewers or in public mode in general?

Thanks for your help!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Christian Peters](/t5/user/viewprofilepage/user-id/4156651) ,

The workaround may be to hide the control button for the Table Filter macro - please [check the guide here](https://docs.stiltsoft.com/display/public/TFAC/Configuring+the+filtration+pane#Configuringthefiltrationpane-Hidethecontrolbuttons).

And you may also [change the filters' displaying mode](https://docs.stiltsoft.com/display/public/TFAC/Configuring+the+filtration+pane#Configuringthefiltrationpane-Changethefiltersdisplayingmode(hide/changeconfiguration)) (set it to headers as you are having it now, filtration panel or hide everything at all).


author: Vadim Yakovlev
body: What's worked for me is the use of a Table Filter Macro with the following settings:

In the Filters tab check the Hide Columns checkbox

Then under the Filtration tab (in Set filters' default values), specify the column(s) you wish to hide

Hope this helps

comments: author: Vadim Yakovlev
body: ![Screen Shot 2021-07-29 at 8.42.09 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/153608iFACCBF937DA030B2/image-size/large?v=v2&px=999 "Screen Shot 2021-07-29 at 8.42.09 AM.png")![Screen Shot 2021-07-29 at 8.43.22 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/153609i175A69C508BA5B05/image-size/large?v=v2&px=999 "Screen Shot 2021-07-29 at 8.43.22 AM.png")


Tags: cloud

confluence-cloud

filter

table
The linking error
Asked by Pushpa Lakkala:

I created a link in one of my pages to reach another page from here. However, on publishing it and testing, the link is taking me to altogether a different page and not to the one i had connected it to.


Answers:
author: Diego
body: Hello [@Pushpa Lakkala](/t5/user/viewprofilepage/user-id/4174706) ! Great to have you here in our community.

As I understand, you create a link pointing to a Confluence page but the link ends up redirecting to the wrong page after the page is published.

With this in mind, please allow me to ask you a few questions:
> 1. *What where the steps used to create this link?*
> 2. *Did you copy the link from somewhere?*
> 3. *Did you hand-type the link?*
> 4. *Is the "another page" you mentioned another Confluence page or a different page from somewhere else on the internet?*
> 5. *Did you get the link to the page via share button?*

The last question is important because there is a bug related to the Share Button and wrong links:
> * [++***\[Confluence Cloud\] Using Share button provides link to the wrong page***++](https://jira.atlassian.com/browse/CONFCLOUD-70699)

Let us hear from you!


Tags: cloud

confluence-cloud
Unable to remove pending action items from the meeting notes
Asked by Sainyam Sandhu:

Action items are not behaving well in Confluence. Is this a known issue or bug?

* Meeting notes are created as a copy from a previous meeting.
* When deleting action items from the copied notes, these deleted items persist and are unable to be removed from the Task list. (See the screenshot)
* ![Capture.PNG](https://my.visier.com/69814db31be86010367cbaecdc4bcb3d.iix)
* When you attempt to check the box to mark the task as complete from the duplicate task you receive an error (See the screenshot)
* ![Capture2.PNG](https://my.visier.com/a78141b31be86010367cbaecdc4bcb98.iix)
* The task doesn't exist in the notes page (See screenshot below)

![Capture3.PNG](https://my.visier.com/819101731be86010367cbaecdc4bcb75.iix)

* The summary page where all open tasks show up: <https://visiercorp.atlassian.net/wiki/spaces/PSO/pages/411700554/Solution+Synch+Team>
* Specific meeting notes page: <https://visiercorp.atlassian.net/wiki/spaces/PSO/pages/1174886643/2020-11-24+Solution+Architect+-+Agenda+Notes?focusedTaskId=2>


Answers:
author: Diego
body: Hello [@Sainyam Sandhu](/t5/user/viewprofilepage/user-id/1960868) !

The behavior you are facing is due to a bug where Action items / Tasks are duplicated when pages containing them are copied. I had a similar thread recently here in our Community:  

> * [++***\[Atlassian Community\] Duplicate Action Items***++](https://community.atlassian.com/t5/Confluence-questions/Duplicate-Action-Items/qaq-p/1540853)

Here is the report that tackles this behavior:
> * [++***\[Confluence Cloud\] Copying a page duplicate tasks***++](https://jira.atlassian.com/browse/CONFCLOUD-71132)

Some people who were also affected by those duplicated tasks have suggested possible workarounds in the report I linked above.

Let us hear from you!

comments: author: Bridget Maloney
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) , it looks like you are with Atlassian - can you please help us out on [CONFCLOUD-71132](https://jira.atlassian.com/browse/CONFCLOUD-71132)? The issue is resolved but people are still seeing the tasks from duped pages in task reports. Thank you so much!


author: Diego
body: I will look into it [@Bridget Maloney](/t5/user/viewprofilepage/user-id/1406767) ! Thanks for sharing this with us.

I saw that you already shared your feedback on the ticket itself! Thank you again, for taking part of this.


author: Bridget Maloney
body: You're the best, thank you so much [@Diego](/t5/user/viewprofilepage/user-id/1188952) !


Tags: cloud

confluence-cloud
Can more than one person be editing Confluence at exactly the same time?
Asked by Helen Pippard:

Hi There

I am about to set a team task where multiple people will be asked to contribute to a confluence page.

Rather than establishing a schedule of who can be in the page at any given time I was wondering of confluence can cope with more than one person editing the page at exactly the same time

Kind Regards

Helen


Answers:
author: Daniel Ebers
body: Hi Helen,

... and finally I want to chime in with the link to the documentation for this topic:  
<https://support.atlassian.com/confluence-cloud/docs/collaborate-on-content/>

Cheers,  
Daniel


author: Bibek Behera
body: Yes [@Helen Pippard](/t5/user/viewprofilepage/user-id/4155682) ,

Just adding a screenshot that you can relate to when multiple people are working on the same page.

![](https://confluence.atlassian.com/doc/files/858771779/858771780/11/1525752165781/CollabEditingServer-Editing_820px_Annotated.png)


author: Nic Brough -Adaptavist-
body: Yes, that's what the collaborative editor does. Everyone editing the page can see the others edits happening, similar to sharing a google doc.

comments: author: Helen Pippard
body: Brilliant! Thank you for confirming this for me


Tags: cloud

confluence-cloud
Can I add a global shortcut to an app on sidebar?
Asked by Jonathan Githers:

I know that individuals users can add space shortcut.

![Screen Shot 2020-11-25 at 1.32.49 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/119712iC09E85EFECB545BC/image-dimensions/119x109?v=v2 "Screen Shot 2020-11-25 at 1.32.49 PM.png")

1. can the shortcut be to an installed Confluence app? If so how is that done, only see URL field.

![Screen Shot 2020-11-25 at 1.32.25 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/119713iB3613E0FBF6352AE/image-dimensions/303x227?v=v2 "Screen Shot 2020-11-25 at 1.32.25 PM.png")

2. can I as an admin create a link to a Confluence app in the sidebar for all users, ideally across spaces, but even per space would be helpful?

Any ways to make global shortcuts would be helpful.


Answers:
author: Brant Schroeder
body: Jonathan,

Welcome to the community. You can add a shortcut as shown above for everyone in the space. When you are stating to an app I am assuming that it is an app the you have purchased for your confluence instance. Since that is online as well you should just be able to copy the url and paste it in.


Tags: cloud

confluence-cloud
HOW TO MODIFY THE COLUMN FORMAT FROM A CONFLUENCE TABLE
Asked by Cristina Moncayo:

I need to remove the hyperlinks from a column with data imported from Jira. Can a macro be created for that?


Answers:
author: Hartley-Cisco, Cynthia
body: You could in theory create a macro to remove hyperlinks as long as there is a relative identifier for all. These hyperlinks are they relative to the JIRA Query that was used to import data?

For example you have imported data from JIRA that has all of the data from a particular date, reported by, sprint, etc. You could simply go to the macro or query that was used to import the data and change the query and reimport. Hope that helps.


Tags: new-to-confluence
What are the possible errors if a SCORM file fails to upload in LearnUp?
Asked by Cherie.Newman:

I'm trying to upload a SCORM file in LearnUp but it keeps failing. The error message has no details in it helpfully. I've checked the SCORM file manifest and it is version 1.2 which is what LearnUp says it needs to be.

Any suggestions or advice warmly welcomed :)

Thanks,

Cherie


Answers:
author: Khawla Issaoui Creativas
body: Hi,

<br />

We are sorry for the inconvenience!

Kindly, do not hesitate to send an email to our support team via help@creativas.io .

<br />

Cheers!

comments: author: Cherie.Newman
body: Thanks Khawla. I'm emailing them now :)


author: ???? ???????
body: Hi, can you tell what was the solution, or what caused an error? I have the same issue


Tags: cloud

confluence-cloud
How to list all attachments for a space?
Asked by movchinnikov_ekoniva:

How to list all attachments for a space?

The answers from <https://community.atlassian.com/t5/Answers-Developer-Questions/display-a-list-of-all-attachments-in-confluence/qaq-p/513384> are not relevant as of now.


Answers:
author: Nic Brough -Adaptavist-
body: For a space, go to space settings -\> content tools -\> attachments

There's no Cloud solution for "all attachments in confluence" that I've found.


Tags: cloud

confluence-cloud
I need to migrate sharepoint to confluence 7.8 datacenter version
Asked by jasna stefanovic:

I need to know how to migrate sharepoint documentation and structure into Confluence. There are also some custom workflows in sharepoint, could those be migrated?


Answers:
author: Bill Bailey
body: That is more of an apples versus oranges type thing. SharePoint is file oriented, sort of a Windows File Explorer on steroids. Confluence is sort of like Wikipedia (page oriented), but much more professional.

That means that just moving over files to make them attachments is not the correct methodology. You need to rethink what should become pages in Confluence and what needs to remain as attachments.

There may be some of your workflows that you can re-implement in Confluence, but others you may have to migrate to other systems.

You need to find someone who is very familiar with Confluence and has a working knowledge of SharePoint to help architect the transition.

comments: author: jasna stefanovic
body: Thanks Bill. What about just using the connector with the files i can't convert into wiki pages?


author: Bill Bailey
body: In reading about it, the connector just makes it easier to access file stored in SharePoint, not convert them to Confluence.

The company I work for has both SharePoint and Confluence, and we have be moving as much as we can off of SharePoint. Part of this process is rethinking how you store data (using pages rather than files). And also requires setting up some pages as repositories for presentations. Some of the other functions were a moving from manually SharePoint process to other automated systems (custom code).

This kind of change requires a cultural change when a company (plus a commitment to making it happen).


Tags: confluence-data-center

confluence-server

server
Error on import of space
Asked by Anthony Lorroway:

I am trying to import a space to a Confluence Cloud instance that was exported from another Confluence Cloud instance.

I am receiving the following errors:

**com.atlassian.confluence.importexport.v2.ImportExportException:**

**org.springframework.transaction.TransactionSystemException: Could not commit Hibernate transaction;**

**nested exception is net.sf.hibernate.TransactionException: Unable to commit against JDBC Connection**

Could someone please advise me how to resolve? I am using the Confluence Cloud free version which has a 2 gigabyte storage limit. When I look at the exported zip file, the uncompressed file size is only 160 megabytes so I don't think that is the issue.


Answers:
author: Carla Ann Rowland
body: I don't have a complete answer; I know the free version has limited permissions to administrators. Is this import function allowed?

comments: author: Anthony Lorroway
body: Yes. I have been able to successfully import into the free version. But the last time I tried it, the data being uploaded was much smaller, so that got me thinking that there was a size restraint somewhere during the upload space option for the free version.


Tags: cloud

confluence-cloud
Is there an "Archive Page" feature in Confluence Server edition? I only see page restrictions.
Asked by Pete P:

Is there an "Archive Page" feature in Confluence Server edition? I only see page restrictions.  
<https://confluence.atlassian.com/doc/page-restrictions-139414.html>


Answers:
author: Fabian Lim
body: Hi [@Pete P](/t5/user/viewprofilepage/user-id/197972)

Yes there is. You can find the details here: <https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-archiving-content>

Regards

comments: author: Pete P
body: Excellent [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) - thank you :)


Tags: archive

confluence-server

server
How to auto update a confluence page depending Jira custom field
Asked by cendre:

Hello

Here my needs :

- at the end of the sprint, I want to auto update a confluence page (always the same) with some informations present on Jira, and depending about some conditions

the SQL condition will be : project = "Ecommerce (SFRA)" and sprint in openSprints() and "Configuration ?" = oui ("Configuration ?" is a custom field, ID 15002).

I want to report IssueKey, Summary and content in a custom fiel "Quelle config ?" (ID 15004)

The page on confluence will be like

Sprint X (actual)

IssueKey#1234 - Summary - Quelle config ?

IssueKey#1236 - Summary - Quelle config ?

IssueKey#123 - Summary - Quelle config ?

Sprint X-1 (previous sprint)

IssueKey#114 - Summary - Quelle config ?

IssueKey#102 - Summary - Quelle config ?

Sprint X-2 (anterious sprint)

No need configuration (no issue trigger the rules)

Sprint X-3

...

Is it possible ? I'm a newby on dev, I don't mastering REST API (but I can learn). I've scriptrunner on Jira side (but don't think I have it for confluence), and Automation on Jira side (but I can't modify a confluence page with it)

Thanks for your help


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@cendre](/t5/user/viewprofilepage/user-id/3547041) ,

We can suggest trying our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview). Maybe it has been already installed for your instance.

The plugin and its Table Filter, Pivot Table and Chart from Table macros work with the Jira Issues macro perfectly well and allow you to create Jira reports and visualized dashboards right in Confluence (using a friendly UI, not REST API).

[Here](https://docs.stiltsoft.com/display/public/TFAC/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro) you can find several use cases with step-by-step guides how to achieve the result.

comments: author: cendre
body: Hello Katerina

Thank for your answer

For the moment, I'm looking for a free solution (context not help us to buy new solution)

Regards


Tags: confluence-server

server
Integration of Confluence Cloud with Jira 8.5 On Premise
Asked by David Courtin:

Hello,

Is there a way to connect my Confluence Cloud service with a Jira On Premise ?

Regards,

<br />

David


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@David Courtin](/t5/user/viewprofilepage/user-id/4174170) , I think you can. Check out this documentation:

* [Link to server products from cloud](https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html)

Hope that helps!

comments: author: David Courtin
body: Thanks !


Tags: cloud

confluence-cloud

jira-server
Nothing happens after clicking "/image"
Asked by JRodney Estrada:

Hi,

I'm trying to insert an image by clicking the small popup box after typing "/image" but nothing happens. No error, nothing. The small box just disappears. I wonder if I need to be a space admin/owner for it to work. This might also explain why the images I copied/pasted into the page previously sometimes show up as broken link symbols. Any insight would be appreciated.

Many thanks!


Answers:
author: Nicolas Casel
body: What do you mean by "typing /image"? Do you get this modal window, with the "Insert" button clickable:

![insert.images.png](https://community.atlassian.com/t5/image/serverpage/image-id/119666i575661CAF6C6AEA6/image-dimensions/479x299?v=v2 "insert.images.png")

Then, if you click "Insert", what's happening?

comments: author: JRodney Estrada
body: Hi [@Nicolas Casel](/t5/user/viewprofilepage/user-id/510185) ,

I don't get that far. I get the small popup box (my screenshot) from typing "/image" and then it's suppose to show me the dialog box (your screenshot) but it doesn't. I tested it on my Confluence dev instance and it worked. The problem seems to be isolated to the space (on prod instance) of which I'm not an admin/owner.

![insert_image_popup.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/119683i4793509BFF9BEF9A/image-size/large?v=v2&px=999 "insert_image_popup.PNG")


author: Nicolas Casel
body: Hi [@JRodney Estrada](/t5/user/viewprofilepage/user-id/4004632) ,

I don't know this nomenclature ' /image ' for opening files \& images, are you using Confluence on Cloud?


author: JRodney Estrada
body: Yup, Confluence Cloud. If you type forward slash (" / ") on the edit page, it gives you a shortcut menu for adding different things like images, emojis, etc... Another example, is if you type double forward slashes (" // "), it gives you the option to install a date. You can also click the pull-down menu at the top of the Confluence edit page.

![Shortcut_Slash.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/120038i86241719AF856DC0/image-size/large?v=v2&px=999 "Shortcut_Slash.PNG")


author: Nicolas Casel
body: Thanks for your feedback, but I am not using Cloud so I won't be of much help.


author: JRodney Estrada
body: Thank you anyway!


Tags: cloud

confluence-cloud
How to link Confluence to Jira in a subdirectory to use in "Insert JIRA issue/Filter"
Asked by martin.haitsma:

We have Jira server running in a subdirectory; jira.ourcompany.com/jira

In the application link we configured the Application URL as jira.ourcompany.com/jira

When we use the "Insert JIRA issue/filter" widget, it will show the Jira title etc. However, the link will point to jira.ourcompany.com/project-number instead of jira.ourcompany.com/jira/project-number.


Answers:
author: Nicolas Casel
body: Within the Jira (filter) macro, could you ensure the right Jira connection is selected:

![jira.link.png](https://community.atlassian.com/t5/image/serverpage/image-id/119669iAF27931E36FA9FDA/image-dimensions/563x163?v=v2 "jira.link.png")

Other options:

1) if you select the 'Recently Viewed' issues and click 'Insert', do you have the same issue?

2) If you select "Create New Issue", does it work? Is the new issue created in Jira?

comments: author: martin.haitsma
body: I don't have an option to select a Jira connection.

1) Works!

2) Creates an issue in Jira. However it is not added to the Confluence page


Tags: cloud

confluence-cloud
"We couldn't archive this page" Error while archiving pages
Asked by Gian:

Hi everyone,

I was doing housekeeping on our team confluence page (an operation that should be very easy and instead take DAYS since the tools are limited and the sidebar management is horrible). After archiving pages for a couple of hours, I'm now stuck with "We couldn't archive this page".

No matter the type of page, it just wouldn't archive at all.

Any clues? We're a company of thousands of engineers so filing a support request through our IT, then Atlassian would take another tons of days.


Answers:
author: Tonita Young
body: Looks like it's a known issue for a while now,[CONFCLOUD-73947](https://jira.atlassian.com/browse/CONFCLOUD-73947)


Tags: cloud

confluence-cloud