youngmon/atlassian-qna huggingface dataset:
I keep getting the same error when installing Teams in Space, what does it mean and how do I fix it?
Asked by fiona_hd:

I'm trying to install Teams In a Space on a newly issued laptop with a Windows 10 OS. I've installed it successfully before on an older laptop. I think I followed the exact same steps as before but I keep getting this same result. Can someone please tell me what I missed?

After running:

```
docker run -p 2430:2430 -p 8080:8080 -p 8090:8090 --entrypoint /root/boot/jira+confluence.sh -it ubuntu-tis-full /bin/bash
```

I got this result:

```
standard_init_linux.go:211: exec user process caused "no such file or directory"?
```

What does this mean? and how can I fix it?


Answers:
author: Shannon S
body: Hello [@fiona_hd](/t5/user/viewprofilepage/user-id/2910294),

Thank you for contacting us about this.

I've read that people have been able to fix this by changing line endings from CRLF to LF, and another resolved it by compiling with CGO enabled.

Examples:

* [standard_init_linux.go:190: exec user process caused "no such file or directory" - Docker](https://stackoverflow.com/questions/51508150/standard-init-linux-go190-exec-user-process-caused-no-such-file-or-directory)
* [Help! "Exec user process caused "no such file or directory""?!](https://www.reddit.com/r/docker/comments/bld85r/help_exec_user_process_caused_no_such_file_or/)

Those may work for you; could you have a look and see if you're able to resolve the problem using this information?

Regards,

Shannon

comments: author: fiona_hd
body: I tried the solution you gave me but instead showed a different error.

And so I decided to clean out everything and started over with the installation. Now I'm getting a new error. Everything was fine until I tried to build using the syntax:
>
> ```
> docker build -t ubuntu-tis-full . 
> ```

Error:

```
Step 6/9 : RUN chmod 400 /root/.ssh/id_rsa && touch /root/.ssh/known_hosts && ssh-keyscan "bitbucket.org" >> /root/.ssh/known_hosts && git clone git@bitbucket.org:atlassian/teams-in-space-demo.git /opt/atlassian && echo "source /opt/atlassian/setup.sh" >> /root/.profile && echo "source /opt/atlassian/setup.sh" >> /root/.bashrc
---> Running in 966c553346d8
# bitbucket.org:22 SSH-2.0-conker_04c2dec4ed app-132
# bitbucket.org:22 SSH-2.0-conker_04c2dec4ed app-155
# bitbucket.org:22 SSH-2.0-conker_04c2dec4ed app-152
Cloning into '/opt/atlassian'...
Warning: Permanently added the RSA host key for IP address '18.205.93.0' to the list of known hosts.
Forbidden
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.
```


author: Shannon S
body: Hi Fiona,

Thank you for testing that.

Are you a Partner? I am wondering, since you're using Teams in Space. If so, you can create a ticket on this Service Desk:

* [Atlassian Partners Service Desk](https://partners.atlassian.com/support#/)

Then someone can help you get Teams in Space setup.

Let me know if you have any trouble.

Regards,

Shannon


Tags: confluence-server
Macro shows Unlicenced User in macro
Asked by Tim Brown:

We have come across an issue with the Task Report Macro displaying the Unlicensed User lozenge in the results even though the user is valid and is correctly displayed in other fields.

Anyone have any suggestions as to what may be the issue

Screenshot from editor:  

![Capture.JPG](/t5/image/serverpage/image-id/76877i13EBD14525DBA1C4/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Jamie Munro
body: Have exactly the same issue in two confluence cloud instances. Licenses are all valid and users have permissions in the space. I also tried deleting and re-adding the assigned users but no difference.


Tags: cloud

confluence-cloud
Lost entire work changes in Confluence
Asked by Tamir Avital:

Hi,

I have been working on a document for an entire day assuming it's being auto saved like it always does. However, toward the end of the day as I was trying to wrap up everything, I suddenly realized that all of the changes I made today were lost. NOTHING is showing in the document history, it's like I haven't been working on the doc at all today.

Please advise.

Tamir


Answers:
author: Tamir Avital
body: Resolved. I did nothing.

comments: author: Davin Studer
body: Probably means you should do nothing more often. : )


Tags: cloud

confluence-cloud
I copied my Confluence v6.12.1 db to validate upgrades, but is it incompatible with 7.5.0?
Asked by admin admin:

OK, so I have an operational Confluence server, running on database(psql) abcd;

I ran this command to copy it;

CREATE DATABASE abcd_19_dec_19 WITH TEMPLATE abcd OWNER dbowner;  

I ran an automated upgrade with a response.varfile to facilitate rapidity, but when I visit my confluence server it now reports {

#### Database: The database collation 'C' is not supported by Confluence. We recommend utf-8. On Windows you can also use the Windows-1252 collation for your locale. {#toc-hId--682001038}

}

When I run \\l+ it shows encoding of UTF8, but also collate of 'C', which worked perfectly for 6.12.1, so I need to know if my db is no longer compatible with Confluence, or if there is additional configuration that my server requires;  
abcd \| abcdowner \| UTF8 \| C \| C \| dbowner \| 1000MB \| pg_default \| This is my vanilla db


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@admin admin](/t5/user/viewprofilepage/user-id/724779)   

please verify this [article](https://community.atlassian.com/t5/Confluence-questions/Confluence-on-PostgreSQL-what-collation-is-recommended/qaq-p/738405) and follow the discussion on the collation issue.  

<https://jira.atlassian.com/browse/CONFSERVER-57749?attachmentSortBy=fileName>  
<https://confluence.atlassian.com/doc/configuring-database-character-encoding-177698.html>  

Thanks

Yoga


Tags: confluence-server

server
Is there any option available to change the schema work-flow (customization !). If 'yes' what level
Asked by sureshksuresh95:

Any option available in JIRA to change the schema work-flow (customization !).

If 'yes' what level of permission required for that USER?


Answers:
author: Yogesh Mude
body: HI [@sureshksuresh95](/t5/user/viewprofilepage/user-id/3648936)

Welcome to the community!

Can i ask you ..what do you mean change the schema work-flow (customization !)?

can you please elaborate in detail.

comments: author: sureshksuresh95
body: Hello Yogesh,

When a project is created- based on **project-type** we select , it have some predefined sequence of activities (work flow). It possess certain workflow as defined by JIRA.

Say for example- a project of type - 'Jira Service Desk IT Support' has certain

**Workflow Scheme,**which is predefined for it by JIRA.

My question is can we able to modify this work flow and customize if needed? (at least in Next gen projects). If answer is 'yes' what level of permission required for that USER?

Thank you for ur previous answer. Appreciated.


author: Yogesh Mude
body: Yes, you can.

To do the customization you need to have Jira admin rights.


author: sureshksuresh95
body: Thank you for the reply.


Tags: cloud

confluence-cloud
Seeing "unlicensed user" in meeting notes action items
Asked by Hang Nguyen:

I created an action item with the checkbox feature on a confluence page. Then I went to "Meeting Notes" overview to see a list of all the items.

I see "unlicensed user" attached to every item even though I was the one who created it and I'm not an unlicensed user. I'm logged in and owner of the space. This occurs when I add it to any type of page, including meeting notes page type.

This just started happening today. It was not happening yesterday. Seems like a bug. Anybody having the same issue?

![Screen Shot 2019-12-19 at 3.56.26 PM.png](/t5/image/serverpage/image-id/76847i295121745622F437/image-dimensions/432x165?v=v2 "Screen Shot 2019-12-19 at 3.56.26 PM.png")


Answers:
author: Igal Kaplan
body: same issue exactly for me, also did not occur before


Tags: cloud

confluence-cloud
How do I link to a PDF file in the new version without adding it as an image?
Asked by Danielle Docheff:

Hello,

It seems like the new version of Confluence no longer allows you to create a link to a PDF (just a webpage). Is anyone aware of a macro or can offer a workaround for this? I know there's an option to add a PDF as an image, but that is not the aesthetic look I am trying to achieve.

On another note, does anyone know the reasoning behind eliminating the link to PDF feature?

Thank you!


Answers:
author: Danielle Docheff
body: Hi Diego,

My mistake, I do not believe I'm using Confluence server so the proposed solution won't work for on our end. However, I was able to find a workaround for my issue <https://jira.atlassian.com/browse/CONFCLOUD-65302>.

The available workaround is to:

1. Access the page's attachments through **???** -\> **Attachments** while on view mode
2. Right click on the attachment's name and copy the link;
3. Paste the link on the page.

Thanks for your initial response!


author: Diego
body: Hello, [@Danielle Docheff](/t5/user/viewprofilepage/user-id/3683166) !

If you are using Confluence server, as described in the question labels, ++*you should be able to switch to the link display mode.*++ Here is what I get when using the link view in Confluence Server 7.0.3:

![ServerPDFLinkOption.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77198i9619BE885510F2E5/image-dimensions/517x330?v=v2 "ServerPDFLinkOption.jpg")![ServerPDFLinkView.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77199iF7F657DACEAF6780/image-size/large?v=v2&px=999 "ServerPDFLinkView.jpg")

If you are indeed running Confluence Server, we could start by trying out this:
> 1. *Check if you are able to display other file types as links.*
> 2. *Check if the option to display PDF as links is present in another browser.*

Now, if it so happens that you are on Confluence Cloud, we can not display attachments as links. There is a request to implement this in our new experience. You can check the request here:
> * ++**[\[Confluence Cloud\]\[CONFCLOUD-65302\] Ability to link text to an attachment in editor](https://jira.atlassian.com/browse/CONFCLOUD-65302)**++

Here is what I see when attaching a PDF file to my pages in Confluence Cloud:

![CloudPDFLinkView.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77201i0313BEF68064F693/image-size/large?v=v2&px=999 "CloudPDFLinkView.jpg")![CloudPDFLinkOption.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77200i5F9A616D50AC0B55/image-dimensions/308x151?v=v2 "CloudPDFLinkOption.jpg")

I hope this sheds some light on your issue, Danielle. Looking forward to your reply!

comments: author: Kamel Adjal
body: this does not work for me and confluence cloud :(


author: Damian Smith
body: Agreed - there's a way to do it in the answer above by separately finding the link to the document and editing it. This seems like a step backwards from what we had before, though. I don't want pages filled with PDF previews.


Tags: server
Which release of docker should we use for AdoptJDK 11 and Ubuntu?
Asked by Kevin Kuphal:

With the Confluence 7.2 release, I don't see that there is a docker image for AdoptJDK and Ubuntu as with previous versions.

7.1 has a tag of 7.1-ubuntu-18.04-adoptopenjdk8 [here](https://hub.docker.com/layers/atlassian/confluence-server/7.1-ubuntu-18.04-adoptopenjdk8/images/sha256-cad46ec8b753a0b76623ffa1ed6d88bd4731fd0a8bb5d90f31dbca5680c52113)

but for 7.2 there is only

7.2-ubuntu and 7.2-jdk11 which appear to be the same based on the digest.

With the Java 11 support, are these now drop in replacements for the previous 7.1 tag or has the tag just not been released yet?


Answers:
author: Kevin Kuphal
body: Thank you. I updated my question to Confluence which was correct. The default AdoptOpenJDK clarification does answer my question. I will update our compose file to the confluence-server:7.2.0-ubuntu release going forward

Thanks!

comments: author: Shannon S
body: You're welcome, Kevin! Happy to hear that it helped.

Regards,

Shannon


author: Shannon S
body: Kevin,

Thank you for contacting us about this.

Could you clarify what the issue is for me, so I can give you the right information? You mentioned Jira in your question, but the category is Confluence Server, so I want to make sure I'm answering you properly.

You want to use a specific Docker image for Confluence 7.2 that includes AdoptJDK11 and Ubuntu. From what you discovered, Jira doesn't have an image for either AdoptJDK nor Ubuntu. Confluence 7.1 had it, but you're not able to find it for 7.2. Since Jira doesn't have it, you believe it might not be available for Confluence. Is that right?

For Docker, we recently changed our syntax for versioning. AdoptOpenJDK is now bundled by default in the Docker container. You can see the JAVA_HOME being set to **openjdk** on the image and on the Confluence Server installers. You can use the following images:

* [atlassian/confluence-server:7.1.2-ubuntu](https://hub.docker.com/layers/atlassian/confluence-server/7.1.2-ubuntu/images/sha256-e1c68073f55631b5eb13c98dc51917fd92d3a888845fee155dd377fd38150f67)
* [atlassian/confluence-server:7.2.0-ubuntu](https://hub.docker.com/layers/atlassian/confluence-server/7.2.0-ubuntu/images/sha256-7c18e356d16174552d7ed15569bfcd1cb5f082915fd126782723a8fcb180c002)

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-server
Import Word Document?
Asked by JHW:

Reference: <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>

I'm not seeing the option to import the word document.

Choose ![](https://confluence.atlassian.com/doc/files/704577869/704577870/2/1517274795952/ellipsis.png) \> **Import Word Document**(\<-- not an option)

I click on the '... **View More**' and select Word Document, but there's no option to upload the file.

Any help would be greatly appreciated.


Answers:
author: John Kolacz
body: Our admin answered this for me. He said that they disabled import because of security concerns and because in an upcoming release of confluence this may or may not be an available feature, so copy/paste into an existing page is the way to go.


Tags: cloud

confluence-cloud
Do I need a knowledgebase for what I'm doing?
Asked by John Kolacz:

I like the \*idea\* of having a knowledgebase for my team, but when I try setting up a kb space, I don't see a way to link to that from from my team space.

TLDR: can I directly link to the KB space from my team space in such a way that access is seamless for my team members?

I've got a kb page on my team space that has child pages with the various kb articles, and I am getting the feeling that this is the best way to go.

My end goal is to have the most simple way for my team to go to one page for all their needs- they can look up scripts, view architecture documents, check organizational policy, etc from the main team page, but I don't want them to have to go to a separate space to look for how to and troubleshooting articles just because I like the idea of a KB space.


Answers:
author: Jessica
body: Hi [@John Kolacz](/t5/user/viewprofilepage/user-id/3682558) ! You can link to the knowledge base from your team site easily in the side bar using shortcuts.

![Screen Shot 2020-02-01 at 10.10.25 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/81411iEFCADEC9FABEECE5/image-dimensions/190x237?v=v2 "Screen Shot 2020-02-01 at 10.10.25 AM.png")

Read more about how to do that here: <https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html>

Let me know if you have further questions or were thinking of something else!


Tags: new-to-confluence

server
Confluence Cloud Annual Subscription - What Happens If We Exceed User Tier?
Asked by Tanya Grinsell:

Hi Community! I'm trying to discovery what happens in the following conditions:

1. Confluence CLOUD annual subscription
2. Purchased user tier is exceeded

For monthly subscriptions, Atlassian site says the credit card will automatically be charged at the next tier, but for annual subscriptions it requires a formal quote. Will the newly added person be a read-only user? Will all users be pushed to read-only until the next tier is licensed? Something else?

Thanks in advance for the assist.


Answers:
author: Diego
body: Hello, [@Tanya Grinsell](/t5/user/viewprofilepage/user-id/1395121) !

Interesting question you got there. For the annual subscription, we will not be able to add new users beyond the limit. What we will see is a message stating that the limit has been reached and that we need to upgrade the license to the next user tier. In this case, the site admin would need to contact our Customer Advocates team in order to work on generating a new quote. Here is the contact form for that:
> * ++**[\[Atlassian\] Pricing, billing \& licensing help](https://www.atlassian.com/company/contact/purchasing-licensing)**++

For monthly subscriptions, the pricing plan will be automatically be adjusted when the limit is exceeded. Let me explain this using a small license. We have a 10 user license. When we add the 11th user, it will jump to the next tier of paying $5 per user, and it will be included in your next payment for that specific product.

You can find more information about licensing here:
> * ++**[\[Atlassian Cloud\] Atlassian Cloud Licensing](https://www.atlassian.com/licensing/cloud#cloud-standard)**++

Thanks for collaborating here in our community. Looking forward to your reply!

comments: author: jisun lee
body: Hello! [@Diego](/t5/user/viewprofilepage/user-id/3804556)

Thank you for your description!

and I want to know if it is still valid


Tags: cloud

confluence-cloud

licence

user-management
An alpha-numeric Form Configuration ID is required- configuration form
Asked by Jastinder toor:

Trying to create an Easy Form to take information an the form ID tried numbers / alpahabets...nothing is working ![form.png](https://community.atlassian.com/t5/image/serverpage/image-id/76827i518E87B4DA9EA6A1/image-size/large?v=v2&px=999 "form.png")


Answers:
author: Diego
body: Hello, [@Jastinder toor](/t5/user/viewprofilepage/user-id/3619337) !

++*Looking at your question description and tagging it is not really clear if you are referencing our Cloud platform or Server.*++

If we look exclusively at the question in itself, it leads me to believe that we are referencing Confluence Server. This is due to the fact that Easy Forms is a plugin available only for Server. Here, take a look:
> * ++**[\[Atlassian Marketplace\] Easy Forms for Confluence](https://marketplace.atlassian.com/apps/1212925/easy-forms-for-confluence?hosting=server&tab=overview)**++

However, if we look at the labels it seems that we are talking about Confluence Cloud. For Cloud, we do not have Easy Forms. Here is a list of form plugins for Confluence Cloud:
> * ++**[\[Atlassian Marketplace\] forms](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=form)**++

Also, I would like to understand what exactly is happening. Here is a list of questions to clarify this:
> 1. *What happens when you click "Create" in the dialog box you sent a screenshot of?*
> 2. *What happens if you type values in the fields and then click "Create" in the dialog box you sent a screenshot of?*
> 3. *Is there any other user who is facing issues with this plugin?*
> 4. *Has this plugin worked at some point in the past?*
> 5. *Are you using Confluence Cloud or Server?*

A few things we can check:
> 1. *If the issue is present in another browser.*
> 2. *If this affects any user.*
> 3. *If this affects both already existing and newly place macros in your page.*
> 4. *If this affects all pages that contain this macro.*

I hope this serves as some guidance for you. Looking forward to your reply, Jastinder!


Tags: cloud

confluence-cloud
Is there any way to create labels for tasks in Confluence?
Asked by Nikki Leonard:

I have researched this a bit and believe that there is not based on this article: <https://community.atlassian.com/t5/Confluence-questions/Can-I-tag-label-categorize-individual-tasks/qaq-p/829508> . However I am kind of refusing to believe that as the task report Macro seems to suggest you can filter and dynamically populate based on a label. See screenshot:

![Screen Shot 2019-12-19 at 10.34.42 AM.png](/t5/image/serverpage/image-id/76826i90B338CF1181D815/image-dimensions/474x286?v=v2 "Screen Shot 2019-12-19 at 10.34.42 AM.png")

This seems like a core function of task reporting.


Answers:
author: Dominic Lagger
body: Hi [@Nikki Leonard](/t5/user/viewprofilepage/user-id/3681019)

There are no possibilities to label tasks. For this, JIRA would be very useful.

The "task report" can show all tasks from a page with a particular "label". As you can see from the [documentation](https://confluence.atlassian.com/doc/task-report-macro-590260009.html):
> Filter by Label. The macro will only display tasks on pages with at least one of the specified labels (for example, 'label-a' OR 'label-b'). Enter multiple labels, separated by a comma.

Regards, Dominic

comments: author: Nikki Leonard
body: So in short, you can label pages and filter by tasks appearing on those pages but you can not label tasks?


author: Dominic Lagger
body: Yes, absolutely right! :)


Tags: new-to-confluence

task
rebuilding my team's space
Asked by John Kolacz:

I've been tasked with rebuilding my team space. currently it is a random assortment of pages.

I would like to export the team space to xml, then import it into a new space and then organize the content.

I just want to be sure this is not going to cause a problem before I blow up what we currently have.


Answers:
author: Scott Theus
body: [@John Kolacz](/t5/user/viewprofilepage/user-id/3682558) ,

How big of a space is it? This sounds like a lot of work with some degree of risk. It may be easier for you to create the space hierarchy of pages within the current space then move each page to the proper location. You should be able to drag and drop pages in the left-nav frame.

-Scott

comments: author: John Kolacz
body: The space is relatively small, like 50 pages ish... After spending the morning reading up on what it would take to do the export- import/ re-organize / then delete the old space, rename the new space etc... I've gone back to just doing it manually page by page.

The biggest concern I have is that I don't want to change anything until the team can see the new layout and agree that it is what they want- the worst outcome short of losing data would be to dump a new space on them that they don't like.


author: Dmitry V Sidorov
body: Cheers, \~ new to confluence and just getting my 'feet wet'...

I'm a software engineer in a team of 6 developers. My organization is looking into using Confluence. I was asked to research and present on 'team space'. As part of my research I'd like to check out how others organize their team spaces. Any pointers for me?

Thanks in advance ;-)  

P.S. I found the Q/A above helpful - thx


Tags: new-to-confluence
How to add children display macro with rest api on cloud?
Asked by A K:

We have requirement to create page which display only their children pages.

I can do it manually, but we have do with rest api.

Could you please suggest, what can i pass in body storage value while creating parent page for enabling children display macro?

Used REST API - POST - /wiki/rest/api/content


Answers:
author: Dominic Lagger
body: Hi [@A K](/t5/user/viewprofilepage/user-id/3640696)

You could create a page with the children macro manually and then view the storage format. Then you know what to pass in the body storage value.

It looks something to this:

```
<ac:structured-macro ac:name="children" ac:schema-version="2" data-layout="default" ac:macro-id="14b0ddfd-239c-4875-872f-546d525b5783" />
```

The macro ID will be different to yours :)

Regards, Dominic


Tags: cloud

confluence-cloud