youngmon/atlassian-qna huggingface dataset:
Duplicate tags
Asked by Katharine:

Hello! I created a tag (#STR), but it's displaying twice on the front of the card. Is this how it should look? Is it possible to remove one duplication?

I asked Trello Support and they said, "I suspect that the tag on the front of the card isn't actually coming from inside Trello, but maybe a browser extension?"

Does anyone know if there is a way to remove a duplicate?

![tags.png](/t5/image/serverpage/image-id/149517iBA66A8239BFE64C5/image-size/large?v=v2&px=999 "tags.png")


Answers:
author: Iain Dooley
body: [@Katharine](/t5/user/viewprofilepage/user-id/4414059) looks like a browser extension or power up to me


Tags: tag
Trello - hours logging and tracking
Asked by Augusto Melo:

Hi all,

I am using Trello as a Kanban tool in a testing activity we perform.

The tool is very good and really help us to manage the activities of a big team in a very easy way. The environment is very challenging and driven by change and the flexibility from Trello helps to adjust the activities of a team depending on our customer needs.

The main issue that we have is the lack of hours tracking functionally. I would like to know how many hours we spend on each card. There is no specific field to log the hours in every car and that makes it very difficult to track and review the hours performed.

Currently, we log the hours in the comments field which will not help us to quickly analyse the board in Trello and get a clear picture of where we are in terms of hours.

Is there any functionality or add on that I can add to Trello to support me with that?

I think this feature will be an added value for Trello because I believe it will increase the technical capabilities of the tool to manage teams performing software testing for example.

Thank you,

Augusto Melo


Answers:
author: Genti Tola
body: Hi!

[Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list#:~:text=Measure%20the%20time%20each%20card,been%20in%20the%20current%20list.) for Trello can do the following for you:

- Track time spent in each list

- Track cumulative times spent on the list you specify

- Track time until or past due date

- Export durations to make advanced reports like average times, track stuck cards on a single list etc.

- And many more features...

Cheers!


author: Iain Dooley
body: [@Augusto Melo](/t5/user/viewprofilepage/user-id/4459053) I think the TimeDoctor mobile app is the best way to do it. They have a backend Trello integration that allows you to "start/stop" against individual Trello cards you're a member of from your phone or tablet. I typically just have my phone on a stand next to my computer with TimeDoctor open on it.


author: milynnus
body: [@Augusto Melo](/t5/user/viewprofilepage/user-id/4459053)

There are time tracking power ups that allows for individuals to clock time. Most would have some form of reporting.   
More specific to your question, there are some stats on time a card spent in a list which I believe is based on card movement times logged on each move. To access you will need to use API or use the Trello variables perhaps via the report action.

***Update:** did a test with {cardminutesinlist} {cardhoursinpreviouslist}. When card re-enters the card, the previously accumulated time gets overwritten with use of these variables. Hence the work for the client in Spain.*

<br />

For a client in Spain, where a collector can handle several concurrent tasks putting the card in the "hold" list stops the clock for that task whilst he launch another. At the end of the day, it creates a total for the worker to verify.

Above are the options I am aware of.
How can we add a specific starting time (not only the date) to a card?
Asked by Louisiane de Boissel:

We would like to use trello as a management tool and figure out if the team has enough time to do all the tasks that are asked, therefore, really manage the workflow of everyperson which is difficult without a starting time.


Answers:
author: Iain Dooley
body: [@Louisiane de Boissel](/t5/user/viewprofilepage/user-id/4307451) If you use Placker you can set start and end times and then make them dependent on each other.
Calendar as default view?
Asked by Karina Norre Kronborg:

Is it somehow possible to set the calendar view as default view on a board?  

I always have to click 'Calendar view' or 'Calendar Power-Up' to get the view but I want it to show as default on the board.


Answers:
author: Dan Ivory
body: Hey [@Karina Norre Kronborg](/t5/user/viewprofilepage/user-id/4458644)

I don't think you can set this within Trello but you could bookmark the calendar view link and then click that when you want to open it?

If you have Business Class then adding /calendar-view to the end of your board's URL will open it directly to the calendar view. eg <https://trello.com/b/lToCpNFB/orah-apps-public-demo-board/calendar-view>

Or if you don't have Business Class, then if you have the Calendar Power-Up enabled then you can just add /calendar to the end of your board's URL instead. Eg <https://trello.com/b/lToCpNFB/orah-apps-public-demo-board/calendar>

Hope that helps,

Dan

PS we have some more Trello tips and tutorials on [here](https://www.youtube.com/channel/UCrqmyoEdH8mMHIIpbEAxTFA) if you're interested :)

comments: author: Karina Norre Kronborg
body: Thank you for the tips and yes we have Business. The problem is that I would like it to show as default through Microsoft Teams where I have set up / integrated the Trello app.  

With your tips I can think of an way to get around it in some other way. Thank you :-)


author: Dan Ivory
body: You're welcome [@Karina Norre Kronborg](/t5/user/viewprofilepage/user-id/4458644)! :)


author: Laura Holton _ACE Rotterdam_
body: Hi [@Karina Norre Kronborg](/t5/user/viewprofilepage/user-id/4458644) ?

Welcome to the Community! I understand your frustration, unfortunately Trello doesn't currently offer a way to select your default set up when you login so it will automatically go to the board option every time.

It would be a great feature request though! I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Mark Phillips
body: Any update on this answer since last year?


author: Lisa Morgan
body: I too WOULD love TO TAKE OFF the default board view setting and be able to select calendar view as default, any chance there will be an update???-


author: Fran?ois Dumont
body: Hello, I am also very interested to set-up Calendar Power-up view as default view in Trello (also to embed in Microsoft Teams as editorial calendar) so curious to hear if there is any update on this question. Thanks!


Tags: calendar

view
Heads up! Your boards are now in the Workspace (attached to another email)?!?
Asked by Samantha Woodward:

Hi Atlassian Community,

It's been a while since I used Trello. however, I logged in today, and the account has migrated to Atlassian.

That's no problem, but after I logged in again as required, I'm getting this message that all my boards, that I used to manage (I was the account owner) are now somehow linked to the email of one of my team members!

I think I've got to upgrade, but cannot find out what to upgrade to, what I'll get in the upgrade and how much it will cost. As you can imagine, I'm not very happy that a team member is seeing all my boards. I also don't recall getting an email (etc) to advise me of this change. But hey, my spam filters are pretty hardcore, so it may have got lost there...

Any and all help welcome!


Answers:
author: Lam
body: Hi [@Samantha Woodward](/t5/user/viewprofilepage/user-id/4458573) - Sorry for the confusion caused here! Trello recently made a move to using Workspaces to store your boards, historically Trello boards were all stored under a personal space, but with Workspaces you can have more structure when dealing with multiple boards. You can read more about Workspaces here: <https://help.trello.com/article/1263-moving-to-workspaces>

It sounds like there were multiple admins in some of your boards when it was migrated, if that was the case then the first admin to start the migration would complete the migration for everyone. You should still have admin privileges to the board. If for some reason you've lost admin capabilities, you can ask your colleague you invite you: <https://help.trello.com/article/715-inviting-people-to-a-workspace>
Butler - {mentioneduseretc..} not working properly if more than one user is mentioned in a comment.
Asked by James Roark:

It used to be that if three different people were mentioned in a comment, each would count as its own 'mention', and it would appropriately match {mentionedfullname} to each user that was mentioned. Now, however, it registers three mentions, but provides only the same user in each case (the last one mentioned). Does anyone know what is going on?


Answers:
author: Cody C.
body: We'd be glad to help investigate a bit further with you. Could I trouble you to write in through <https://trello.com/contact> and give us a bit more detail about the specific rule you're working on?

With that, we can take a closer look and see if we can get this figured out!

If anyone else has any additional insight, as always, please don't hesitate to post your thoughts in the comments here as well.

comments: author: Martine Gaudet
body: I am having the exact same problem. Any updates on this?


Tags: butler
Trello does not stay pinned to taskbar in Windows 10
Asked by Melody Flynn:

I've tried everything that Trello support suggested several months ago and I'm still dealing with this. I've followed everything I could find from Windows to fix the problem, but it only happens with Trello. Every time I restart my computer, I need to repin Trello to the taskbar. If I close the app, I have to repin to the taskbar. What is going on?


Answers:
author: Cody C.
body: Hi Melody - I'm sorry for the continue struggle with this. To be candid, we've tried replicating this on several occasions with a variety of settings on several different Windows 10 computers on our side, but we still haven't been able to see it happen and diagnose the cause.

I know that doesn't help in your case, but please don't hesitate to open another ticket with us through <https://trello.com/contact> if you have any additional information to share. We're glad to help as best we can.

In the interim, perhaps this article will help spark something - it looks like some people were discussing apps that would reappear in the taskbar after restart, which is different from what you're seeing, but I wonder if something in this thread may help: <https://superuser.com/questions/1251656/items-unpinned-from-taskbar-are-back-after-restart-sign-out-on-windows-10>
All the lists and cards have disappeared on my board
Asked by Terianne:

I have a board that has completely disappeared. And yet it doesn't show under activity.

I did manage to unachive a few lists. (not the most important ones)

Someone else created the board. We are no longer in contact.


Answers:
author: Michael Pryor
body: If the person had access to the board and deleted the content then unfortunately it is gone (unless you are using a service like rewind.io)

You May be able to gather some old info from email notifications. I'm sorry they did that to you.

comments: author: Terianne
body: The person said it wasn't her and i belive her. That's not her style.  

Oddly I recovered some lists (i don't even know what i did to accomplish that) but the most important list is still missing.

I've never received Trello email notifications. Should I have gotten them? Perhaps they went elsewhere. But wouldn't they show up if i did a search in my gmail?


author: Terianne
body: I thought of something else. Could something have gone wrong when Trello changed from teams to workspaces, think it was 17 June?

I encountered the issue only on one board -- the only board that is shared. (the other person created it.)

sorry to bother you but that darn list was mighty important.


Tags: archive

board
Incrementing a Space Variable
Asked by Foggie:

Sorry I am a complete novice here. I have a "Space" into which I want to insert a number of similar pages. Each page has the same template and contains text under various heading.

At the head of each page I want to insert a "reference number" so at the top of the template there is a variable for this.

When a new page is created I want the variable to increment (by 1) from the number in the previously created page.

Is there any mechanism for this?


Answers:
author: Dominic Lagger
body: Hi [@Foggie](/t5/user/viewprofilepage/user-id/5038193)

There is no option for this. You would need to implement an app for your approach.

Regards, Dominic


Tags: confluence-server

server
How to disable automatic updates from jira to Confluence Confiforms form?
Asked by Mika Hotti:

I have created forms with Confiforms in Confluence. The main focus of form is to report the current situation in Jira project. It is kind of snapshots about the current situation. I have created a process whenever you have to report Confluence creates the new report (page) in Confluence. Some of the fields and tables include data from Jira and some of them are filled in confluence. All old reports are also in confluence as a page.

Problem is that all old reports are also updated when opened. So the picture of old situation is not correct. I want to keep the old reports as a snapshot of that old situation.

How can I freeze the confluence page/ Confiforms form?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Mika Hotti](/t5/user/viewprofilepage/user-id/4979703)

Welcome to Atlassian community

I assume you use Jira field type in ConfiForms to show data from your Jira issue, right?

This way the data is always realtime, meaning that your Jira is queried every time you access ConfiForms form

What you can do is you can use \[entry.field_name\] notations (instead of ConfiForms Field macros) in the template that you use to create your "snapshot pages"

This way the data will be taken from ConfiForms Form and placed in the resulting page as static values, not connected to ConfiForms or Jira

Alex

comments: author: Mika Hotti
body: Thank you!

Solution is so simple that I couldn't even think about it.


author: Mika Hotti
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

Thank you!

Solution is so simple that I couldn't even think about it.


Tags: confiforms

confluence-server

server
Confluence connection with Jira Cloud confusing
Asked by team neusta:

Hello Atlassian Team,

our customer uses Jira Cloud and Confluence Cloud.

3 Instances for Jira Software (all with different URL)

1 Instance for Confluence (also different URL)

I have connected all Instances to Confluence via Application Link.

But If I open Project Pages in my Jira Project it is not connected to my confluence page! Instead i get a message to a 30 Day trial of Confluence Cloud.

I am confused because if i need a new confluence instance for my specific jira site. Why is it possible to connect the products of different sites?

Could you please tell me what the problem is?

Thank you for your help!!

Kind regards

Michael


Answers:
author: Dave Mathijs
body: Hi [@team neusta](/t5/user/viewprofilepage/user-id/1260619) I don't think the project pages links work with different Jira sites and a single Confluence site, hence a trial Confluence site is created for your 2 other Jira sites.

comments: author: team neusta
body: Hi Dave,

Thanks for the fast response!

Ok I understand that. But what is my benefit of connecting those instances via application link?


author: Dave Mathijs
body: Linking Jira to other Atlassian products allows you to include information from those products directly in Jira projects and issues. For example, if you link Jira to Confluence (on another site), you can include shortcuts to Confluence page links when creating or editing a Jira issue. Linking Bitbucket Server and Jira allows you to view branches, commits and pull requests that correspond to your stories in Jira.


Tags: cloud

confluence-cloud
Dropdown list of Status Macro
Asked by AAMIR ANSARI:

Hi,

Is there a way I can choose the values defined in the status macro using a dropdown list?

Basically, I have a status column and don't want to manually put the status there rather have all the statuses in the dropdown and choose whichever status is required.

Thanks,

Aamir


Answers:
author: Patrice Champet
body: Hi [@AAMIR ANSARI](/t5/user/viewprofilepage/user-id/4992440)

For this purpose we use Handy Status that come with Handy Macro.

[https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?hosting=cloud&tab=overview)

It has mulitple advantages, including sync value to page label and historic of status changes.

And just to say, I am not related to the editor :)

Cheers.

comments: author: Stiltsoft Support
body: Hi [@Patrice Champet](/t5/user/viewprofilepage/user-id/3776526) and [@AAMIR ANSARI](/t5/user/viewprofilepage/user-id/4992440) ,

I'm Elena from the [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=datacenter&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_vendorID=1216111&utm_content=dropdown_lis_of_statuses) team. Our app will be a perfect fit for your use case. With Handy Status, you can create multiple sets of statuses for different workflows, change them in the page view mode, instantly see the last changes, and connect with page labels for content organization and quick search. Please see the examples below.

![status server.png](https://community.atlassian.com/t5/image/serverpage/image-id/217838i37E448A59F8AD6D8/image-size/large?v=v2&px=999 "status server.png")![View+the+status+history.png](https://community.atlassian.com/t5/image/serverpage/image-id/217839iC84BF949D5C78E9F/image-size/large?v=v2&px=999 "View+the+status+history.png")

I hope that helps. Feel free to drop me a line at eovdienko@stiltsoft.com. I'd be glad to walk you through our app features.

Cheers,

Elena


author: Matt Reiner [K15t]
body: Hey [@AAMIR ANSARI](/t5/user/viewprofilepage/user-id/4992440) I'm not sure what you're doing exactly, but my team's app [Orderly Databases](https://marketplace.atlassian.com/apps/1227131/orderly-databases-for-confluence?tab=overview&hosting=cloud) might be helpful to you. With it, you can create databases to help with all sorts of use cases, like project management, employee directories, and a light CRM.

One of the field types you can add is a Select field, which does just what you're asking for. You can create a "Status" column in the database and then set all the possible values. Then, people can change the status easily for the list you've defined. You can also display and change that database entry on another page, say, the actual project page. You can see this all in action within this example: <https://help.k15t.com/orderly-databases/gather-and-structure-your-ideas-202615582.html>


Tags: confluence-server

server
Public links option not found in settings
Asked by Bastien Poublan:

Hi Team,

When I'm in settings in Confluence, I can't see the **Public links**option in the left banner.

Can you please help me on this ?

Doc : <https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

Best,


Answers:
author: Bastien Poublan
body: Hi !

Functionnality is not available anymore until this one is released.

<https://community.atlassian.com/t5/Confluence-articles/New-page-sharing-experience-coming-soon-to-Confluence-Cloud/ba-p/1847361>

Best

Bastien

comments: author: Pisit _King_ Tangkoblarp
body: Hi [Bastien Poublan](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4005340),

Since the feature has been paused as per

**Update 11/30/22 -- This rollout has been paused until further notice**

Can you please bring back the Public Link feature?

Thanks,

King


author: Fabio Racobaldo _Herzum_
body: Hi [@Bastien Poublan](/t5/user/viewprofilepage/user-id/4005340) ,

are you a site or product admin? Only site and product admins can allow or disallow public links.

Fabio

comments: author: Bastien Poublan
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I'm site Admin

Bastien![Capture d??cran 2022-09-23 103615.png](https://community.atlassian.com/t5/image/serverpage/image-id/217468i0EEF5B2BE4AE3E72/image-size/large?v=v2&px=999 "Capture d??cran 2022-09-23 103615.png")


author: Alex Koxaras _Relational_
body: Hi [@Bastien Poublan](/t5/user/viewprofilepage/user-id/4005340)

Maybe you are searching for this one?

![share page.png](https://community.atlassian.com/t5/image/serverpage/image-id/217463i36C3FE14F21AB20B/image-size/large?v=v2&px=999 "share page.png")

comments: author: Bastien Poublan
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

Exactly ! But I don't have the option in a conf page

![Capture d??cran 2022-09-23 103306.png](https://community.atlassian.com/t5/image/serverpage/image-id/217467i5D12995D04896A80/image-size/large?v=v2&px=999 "Capture d??cran 2022-09-23 103306.png")t

Thus I tried to activate it in settings page.

Bastien


Tags: cloud

confluence-cloud
How to query SQL by the same number of records issue from JQL
Asked by Le Anh Son (K14 HL):

I want to using query statement from SQL to getting all of record about issue in database with condition that the number of result must be the same with JQL. Anyone can help me?

Requirement: Getting all of issue that belong to one project and sprint


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Seriously, don't bother. The Jira database is not remotely designed for any form of reporting, it is a data store.

You are wasting your time trying to use SQL to report on your Jira data. The best case is that you'll get an inaccurate report. The worst case is that you'll take your server down with a hideously non-performant slab of complex SQL.


author: Radek Dost?l
body: It's not that difficult and would take 3 tables and 2 where conditions, question is, why do you think you want to get this from the database, when you can already get it from Jira? Not to be the annoying guy, but from what I came across almost every time there is no need to stick fingers in DB, it's not the meant way to do reports or data collection, and if you're not already familiar with the structure, it will be rather tedious for you to expand on it any further.


Tags: confluence-server

jira-server

server
How to add the + icon to the left hand navigation pane under Pages?
Asked by Adam Re:

Hello - I'm used to using Confluence with a client instance wherein there is a "+" icon on the lefthand navigation panel in order to easily add pages and subpages.   

I just started using Confluence for my own company and see a very different UI, wherein the only way I can add a page is to click Create at the top. Is there a different interface based on licensing, or is there something I'm doing wrong here? The current UI feels very clunky.


Answers:
author: Dave Mathijs
body: Hi [@Adam Re](/t5/user/viewprofilepage/user-id/5037853) , welcome to the Atlassian Community!

This means that your current company is using an on-premise self-hosted Server/Data Center version of Confluence. That UI is indeed less intuitive and has way less of the nice features - like adding pages from the + sign - that the Cloud version has. So you're not doing anything wrong. Suggest your company to move to Cloud unless they have a valid reason they're on Data Center.

comments: author: Adam Re
body: That's unfortunate, though thank you for explaining this to me.


Tags: cloud

confluence-cloud