youngmon/atlassian-qna huggingface dataset:
How to get card and deck macro towork
Asked by Rahul Aich [Nagra]:

Hi

I am new to macros and this question might seem to be a dumb one for most of your guys.

I found this macro usage of card and deck from the documentation.

```
{deck:id=myDeck}  {card:label=card1}    Content  {card}  {card:label=card2|default=true}    Content  {card}{deck}
```

I tried to edit a page on confluence 5.5 and pasted this in but i am not able to see the tabbed content. The page is simply showing the text above.

Am i missing something really basic here?

Rahul


Answers:
author: Rob Prevost
body: Check this article out...it was exactly what I needed for this.<https://docs.servicerocket.com/display/COM/Creating+Tabs>


author: Nic Brough -Adaptavist-
body: Is this the function from the Composition plugin? Which is not yet officially compatible with Confluence 5.5?

Could you show us how the page is actually laid out in edit mode in the page? (i.e. does it look exactly like the screen shot in <https://docs.servicerocket.com/display/COM/Creating+Tabs> )


Tags: confluence-administration

macro
How to get a new Confluence trial license?
Asked by JIRA_Notifications:

Is it possible to obtain a new trial license for our Confluence server? We haven't been able to test it as much as we'd like to before purchasing.

Thanks!


Answers:
author: Jon Tice
body: For any users who may still come to this post, it appears that the new way to obtain a trial key is to go to <https://my.atlassian.com/products> and then click on the [New Trial License](https://my.atlassian.com/license/evaluation) link on the right.


author: Jonathan Simonoff
body: Sorry -- I misdirected you. It has been a while. (I'm a customer, not an Atlasssian.)

Go to your account at [https://my.atlassian.com/](https://my.atlassian.com/products/index) (there's a login link on [https://www.atlassian.com/ondemand/signup/?product=confluence.ondemand\&unitCount=10](https://www.atlassian.com/ondemand/signup/?product=confluence.ondemand&unitCount=10), for example.) There's a button for a new evaluation license there.


author: JIRA_Notifications
body: Does this mean I need to reinstall the whole thing? I'm not seeing where I can just grab a new trial license.


author: JIRA_Notifications
body: Thank you for your help.


author: Jonathan Simonoff
body: You can generate yourself a new trial license the same way you did the first one at <https://www.atlassian.com/pt/software/confluence/try> .


Tags: confluence-administration
Problem after IP address changed
Asked by Tim Hogan:

I had to change the IP address of my Confluence server. Now I have a problem logging into the site.

It appears that the login page page is redirecting back to the old IP address and appending the following query string: "/login.action?os_destination=%2Findex.action\&permissionViolation=true"

Can I manually change the default / base URL?

Thanks for any guidance.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Check if you have proxyName and proxyPort set on the server.xml. BaseUrl wouldn't redirect the login page.

Redirection is happening from tomcat or from apache or a load balancer.

comments: author: Tim Hogan
body: Thank you. The server.xml needed to be updated to the new address.


author: Alex Ignatov
body: I have run into a similar problem: restored Confluence using SQL dumps + home folder backup on another physical node that has different IP\&hostname. Now I can not login with the following error: "Sorry, a network error occurred trying to log you in."

I checked the server.xml file and the address parameter is just not there... Has something changed since 2015? We are using Confluence 6.4.0.


author: Nic Brough -Adaptavist-
body: Yes, quite a lot. But if you've moved 6.4 to 6.4, then it should be working.

The error probably means your new server cannot reach whatever you are using for the user directory.

The application log will contain the actual error you need to see.


author: Alex Ignatov
body: Well, it turns out that I had to login as Confluence admin only and then it offered me to re-configure the server Base URL due to IP change. It worked. However I couldn't figure where this parameter is saved in the configuration files if had to do it manually.

I also goofed up with DNS settings on the new server so it is very likely that the other account (not admin) I was trying to use originally was failing to authenticate, cause LDAP server was set using a domain name in Confluence.

In any case, thank you for you reply Nic!


Tags: confluence-administration
Is it possible to restore a selected spaces from full Confluence Backup
Asked by Areg Vrtanesyan _Work_:

Hi

I am looking to the possibility to restore a single or multiple spaces from other Confluence full XML backup.

Any other way than restoring full backup to the staging server and then exporting and importing each required space separately?

JIRA has a functionality of importing selected projects from full backup...

Regards,

Areg


Answers:
author: Alex Yasurek
body: Hi,

I think the only way would be to go through the xml and delete all the spaces you don't want imported from the backup XML, but I think the solution you wrote is probably better and safer.

Just upload it to a staging instance, or local instance if you have the SDK installed, and just export the specific spaces you want to bring over.

comments: author: Areg Vrtanesyan _Work_
body: HiI was thinking the same way.Thanks


Tags: confluence-administration
Equalize email settings
Asked by JVis:

In your own user settings you can configure the email settings. Standard the option 'subscribe to all blog posts' is off. I would like to enable this option for all users in 1 go. I don't want that every user have to log in and change the option for themselfs.

Is there any way to do this?

Thank you


Answers:
author: Robert Pieper
body: -


author: rrudnicki
body: Hi JVis,

I'm afraid you cannot do this for all users in once. However, I recommend you to create a ticket on JIRA requesting for this feature:

<https://answers.atlassian.com/questions/21630502/equalize-email-settings>

Regards,

Renato Rudnicki

comments: author: Robert Pieper
body: Hi,  

now, more than 5 Years later, is there a solution to that?  
I have a similar problem. I want to change the mail settings of all existing users.  

And for new users I would like to change the standard settings of the mails so I dont have to change it for them every time too.

Hope you can help me

Thank you


Tags: confluence-administration
Does this make any sense?
Asked by Bernardo San Juan:

I am not sure if I am not getting it but to me it looks like the colors do not much the description:

image2015-7-16 13:46:1.png

Is that so?

<https://www.atlassian.com/agile/backlogs>  
[](https://community.atlassian.com/t5/Confluence-questions/Does-this-make-any-sense/qaq-p/211929?attachment-id=11832){#link_1188301dfdab6e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35776/1/image2015-7-16%2013%3A42%3A51.png){#display_1188301dfdab6e_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Does-this-make-any-sense/qaq-p/211929?attachment-id=11833){#link_1188301dfdab6e_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35776/2/image2015-7-16%2013%3A46%3A1.png){#display_1188301dfdab6e_2}


Answers:
author: Christian Czaia _Decadis AG_
body: I guess these are just examples. The only color that shows up twice is green and the epic "user management" would make sense as part of the "TIS website" initiative...


Tags: cloud

confluence-cloud
Is there a way to attached screenshots per test case step and export to Word to create training material?
Asked by Johann Lubbe:

Is there a way to attached screenshots per test case step and export to Word to create training material?


Answers:
author: ?ukasz Szarecki
body: Hello Johan,

We want to release new version of SuiTest (currently TestFLO) soon (v3.1). In new version we will add functionality of exporting Test Cases to html and probably doc/pdf.

If you are interested in what we want to do in SuiTest (currently TestFLO) then check our [roadmap](https://intenso.atlassian.net/wiki/display/FLO/Roadmap).

Best Regards


author: ?ukasz_Krupa
body: I think you can use markup (same as in Comments and Description). Exclamation mark should do the trick.


Tags: jira

suitest
Unable to login in newly created confluence on demand. , only shows Skip to content; Skip to breadcrumbs; Skip to header menu; Skip to action
Asked by sgcsekar:


Answers:
author: Rodrigo Silva
body: Hi G Chandrasekaran, I believe the best way to fix that would be raising a ticket to [Atlassian Support](https://support.atlassian.com/customer/servicedesk-portal), that way we can see if your instance is up and running or if there is anything odd with it. :smile:

Cheers,

Rodrigo Silva \| Cloud


Tags: cloud

confluence-cloud
When using Confluence OnDemand, are we giving up the copyright of our content to Atlassian?
Asked by dstuecken:

So the question is again: Is Atlassian actually taking away the content ownership in confluence?


Answers:
author: Christian Czaia _Decadis AG_
body: I guess this might help:
> 7.4 Your Data. "Your Data" means any data, content, code, video, images or other materials of any type that you upload, submit or otherwise transmit to or through Hosted Services. You will retain all right, title and interest in and to Your Data in the form provided to Atlassian. Subject to the terms of this Agreement, you hereby grant to Atlassian a non-exclusive, worldwide, royalty-free right to (a) collect, use, copy, store, transmit, modify and create derivative works of Your Data, in each case solely to the extent necessary to provide the applicable Hosted Service to you and (b) for Hosted Services that enable you to share Your Data or interact with other people, to distribute and publicly perform and display Your Data as you (or your Authorized Users) direct or enable through the Hosted Service. Atlassian may also access your account or instance in order to respond to your support requests.

<https://www.atlassian.com/end-user-agreement/>

comments: author: dstuecken
body: Thanks!!


author: Davin Studer
body: My understanding to from past conversation is that that when they say they can "transmit, modify, and create derivitive works" that this is referring to thetechnical processes needed to host your data. Such as backups, replication, compression, etc.


author: Drew W.
body: Sorry Atlassian - we will not use confluence for our next project. Content must stay confidential.


Tags: cloud

confluence-cloud
Report of confluence
Asked by Hsu Yao Chang:

Dear Partners,

Would it be possible to find the information of each account login counts and how many times of each page viewed by account ? Thank you.

Best Regards


Answers:
author: Calogero Bonasia
body: Try it

```
cut -d ' ' -f 7 atlassian-confluence-access.log|sort|uniq -c|sort -n
```


author: Hsu Yao Chang
body: Dear sir,

We use command as listed as below:

```
cut -d ' ' -f 7 atlassian-confluence-access.log|sort|uniq -c|sort -n
```

But the result is shown as listed as below

2015_07_17_08_48_50_root_Confluence_var_confluence_logs.jpg

Thank you.

[](https://community.atlassian.com/t5/Confluence-questions/Report-of-confluence/qaq-p/94373?attachment-id=9318){#link_11883158526125}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15867/1/2015_07_17_08_48_50_root_Confluence_var_confluence_logs.jpg){#display_11883158526125_0}


Tags: confluence-administration
Does each confluence user require a jira license, when using remote user management?
Asked by Bill Goodall:

**Does each confluence user require a jira license, when using remote user management?**

Hi community, this question seems like it must have been answered somewhere but I cant find where! I have spent over 20 min looking, I promise. Please point me in the right direction. :smile:

I am using Remote user Management in Confluence (where JIRA dictates the users/groups available to confluence).

Can I have more Confluence users than I have JIRA user licenses?   
Or in other words: Can I have a 10 pack of JIRA users (dev's), and a 25 pack of Confluence users (dev's and business)?


Answers:
author: Giuliano C.
body: Hey Bill,

Actually, depending on the permissions given to the users from JIRA (or groups from JIRA), it will count. So, the answer would be that we will not need a JIRA license for the users in Confluence side. For example:

Confluence's license count is based on Global Permissions: <https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview>

Users will count towards the license in the following ways:

* If the user belongs in a group that has global permissions to use Confluence
* If the user is individually granted global permissions to use Confluence
* If the user have the **Can Use** permission in Confluence

Within the UI, you can get a listing of users that are assigned Global Permissions by navigating to Confluence Admin \> Global Permissions. From there, you can see a list of users and groups that will count against your license. You can click on each group individually to reveal their members

Also, this query will return users that belong in a group which has global permissions:

```
SELECT DISTINCT u.lower_user_nameFROM cwd_user uJOIN cwd_membership m ON u.id = child_user_idJOIN cwd_group g ON m.parent_id = g.idJOIN spacepermissions sp ON g.group_name = sp.permgroupnameWHERE permtype='USECONFLUENCE' AND u.active = 'T';
```

If using LDAP, you can use filters to restrict the scope of the LDAP search. The best option would be to use filters based on Group Memberships. Example:

(\&(objectCategory=Person)(sAMAccountName=\*)(memberOf=CN=jira-users,OU=Sydney,DC=example,DC=com))

To get your user count down, the following guidelines may be helpful:

\* If you have more than one directory, ensure that the same user does not exist in multiple directories.  
\* We recommend that you allow only particular groups to log in to each application, rather than entire directories.  
\* Remove the **Can Use** permission for users/groups from JIRA that you don't want to count against the Confluence license.

Hope it helps ya!

Regards,

Giuliano T.

comments: author: Bill Goodall
body: Thanks that was the confirmation I was looking for. :smile:


Tags: confluence-administration

licence
I do not see the Space tools option. I am a space admin using the documentation theme.
Asked by Smitha Deshpande:

I am trying to configure the sidebar and make some customizations to the space. I do not see the Configure Sidebar and Space Tools options. I see the Browse option but it does not contain all the space admin features. I am using Confluence 5.9.0-OD-59-126.


Answers:
author: Luiz Maia
body: Hi Smitha,

Please make sure that you're using the *Global Look and Feel theme* on the Space layout **and** the *Default* one for the global Confluence layout on Confluence Administration.

With those two themes in use and if you are a space administrator, just like Nic mentioned, then you should have the Space Tools option available.

Thanks!

Kind regards,

Luiz Maia  
Atlassian Support

comments: author: James Smolich
body: How do I get to the option to choose the global look and feel theme? I don't have that option anywhwere within general configuration. I'm a space admin and am having the same problem as smitha


author: Smitha Deshpande
body: Thanks Luiz. It worked.

comments: author: lavitz slambert
body: Hey Smitha, mind mark luiz reply as the right answer so we cna close this post :)?


author: Smitha Deshpande
body: Thanks Lavitz. I have accepted Luiz's answer. Is that the way to mark an answer as the right one?


author: Milo Test
body: Under **Browse** , both **Space Operations** and **Space Admin** will be available to space admins. If they are not there, then you don't have space admin permission.

Also, keep in mind that the Documentation theme is being eliminated and everyone is encouraged to switch to the Default theme, which will be more configurable.


author: Nic Brough -Adaptavist-
body: Then you're not a space admin in that space. Get the administrators to check who is and update it.


Tags: cloud

confluence-cloud
How to I change the address my invoice is sent to?
Asked by Jon Fossen-Thaugland:

How to I change the address my invoice is sent to?


Answers:
author: Rodrigo Silva
body: Hi Jon, the only way to have the address changed is by raising a request to [Atlassian Support](https://support.atlassian.com/customer/servicedesk-portal). :smile:


author: Elisa [Atlassian]
body: Hi Jon,

Please raise a support ticket at support.atlassian.com so we can put you in contact with Sales team. They will be able to update your information. :smile:

Cheers!


Tags: cloud

confluence-cloud
error message while restoring
Asked by IT Admin:

* Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.


Answers:
author: Chander Inguva
body: Hi Chris,

This could be due timeout error in restoring a very large space. Please refer to work around mentioned in

<https://confluence.atlassian.com/pages/viewpage.action?pageId=604209575>

Hope this helps

Regards

Chander Inguva


Tags: confluence-administration
Confluence best practices
Asked by Schuyler Bishop:

Hello everyone,

We will soon be implementing JIRA and Confluence, and would like to provide guidelines of recommended / best practices for Confluence to new users. While there is a fair amount of information regarding *what*to do in Confluence (creating spaces, assigning permission, etc.), we are having a hard time finding any sort of documentation on Confluence best practices. Has anyone put this sort of information together? How does your company best utilize Confluence?

Any recommendations / suggestions would be helpful! Thanks!


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There are user guides and admin guides but it will be hard to find best practices because there is not one that fits all.

It mostly depends on your organization's process and so your best practices may differ from what others have gained from. Of course, there might be common elements, like disabling users instead of deleting them, but I haven't seen a big list that suits all.

Might be worth working with an expert to implement what is best for your team.

comments: author: Schuyler Bishop
body: Thanks for the advice!


author: Jaime Martinez
body: Hi Schuyler, we adopted Confluence months a go, and it was really awesome to create a entire knowledge repository for our area the company, a collaborative wiki for our activities... We develop software for our own company and clients and partners and we beging using Confluence from the highlevel requeriments with steakeholders to the user manual...

How is going on with your experience?
delete copied jira links in confluence document
Asked by Markus Meier:

Hi

First of all ... I'm pretty new to confluence ... still testing.

I copied an existing page and now I have linked Jira-Issues in the new document, which I dont want there. I didn't find anything to remove them.

Can you herlp me pls.

Thnx

Markus


Answers:
author: Ron Chan
body: You can do that by clicking through to each of the JIRA tickets and removing the reference to the Confluence document.


author: Stefanie_Holler
body: Had the same problem and found an easy solution. Right click on the button, that shows the linked, but removed Jira issues. Then select "Investigate Element".  
The page source code shows up and you can just delete the previously linked elements in the source code and also the button that showed them.  
Not sure if this is the proper way, but this hack at least removed the unnecessary items ;-)


author: Mike Saunt
body: I agree somewhere in the metadata for the page it is still holding those references. Frustrating as showing in the Issues. Not feasible to go through and delete links from all the JIRA issues


author: Markus Meier
body: Confluence.png  
[](https://community.atlassian.com/t5/Confluence-questions/delete-copied-jira-links-in-confluence-document/qaq-p/446740?attachment-id=2782){#link_118831c31317ec}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/75610/1/Confluence.png){#display_118831c31317ec_0}


author: Markus Meier
body: I don't mean the Links IN the document ... they are gone.I mean the Summary in the Header ... see Screenshot


author: Ron Chan
body: To remove the jira links, just edit your page.


Tags: cloud

confluence-cloud
Restore SQL files to new SQL 2014 DB?
Asked by IT Admin:

Hello, The VM running our Confluence instance completely crashed. We do have a backup of the SQL Express 2012 database (.mdf and .ldf files, the SQL_Data folder) - I'm hoping this is enough to restore our wiki. I have a new Windows 2012 R2 built with SQL 2014 fully patched and ready to go. Confluence is not yet installed as I was unsure what the next steps are.Curious if this is even feasible?


Answers:
author: Daniel Eads {unmonitored account}
body: In addition to the Confluence installation directory, there's data stored in two more places:

1. **Database** - this is where all the user info, pages, spaces, etc. are stored. Sounds like you have that under control (although MS SQL is pretty terrible with all Atlassian products, consider moving to MySQL/PostgreSQL if that's available to you and somebody in your organization can support those databases)
2. **Confluence Home** - where the database configuration file is, the application logs, and all of your attachments. If you can't recover this directory, all the file uploads (images, PDFs, etc) that people have included on pages will be gone. This is typically near the same place as your Confluence install directory - for instance on Windows if Confluence was installed to D:\\Confluence, you might find the home directory in some place like D:\\ConfluenceData.

Hopefully you can recover the disk image of where the Confluence/Confluence Home directories were, or you will have a rough time coming back. Good luck!


author: chucktalk
body: Hi IT Admin,

I do not know if the MSSQL Express 2012 will restore into SQL Server 2014 directly, but the procedure to [Migrate Confluence Between Servers](https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers) does provide the steps to do what you are seeking to do. Specifically, read the section entitled 'Transferring Confluence to Another Server using the Same Operating System' as that has the specific steps required to migrate your instance of Confluence using a backup.

I do hope that helps.

Chuck


Tags: confluence-administration
hide spaces from google results?
Asked by Rik Van Der Put:

How can we disable crawlers to index certain spaces of our confluence site?


Answers:
author: Karl
body: @Alex Yasurek - Are you aware of an option / approach if your Confluence instance is hosted by Atlassian (not local)?

comments: author: Alex Yasurek
body: You would have to contact Atlassian for that. I assume they should be able to put a robots.txt file for your instance but you would have to ask them


author: Alex Yasurek
body: You will need to add a robots.txt file to your root directory on the server and tell it what you don't want search engines to index.


Tags: confluence-administration