youngmon/atlassian-qna huggingface dataset:
Created free workspace but cannot access - resource not found
Asked by Chris Hinkle:

Our company is trying to evaluate Bitbucket as a solution. We have a paid plan for Confluence and Jira, but have not yet purchased Bitbucket. I created a workspace and can see it in Admin -- Bitbucket with the URL of the workspace; Plan: Free; Users: 4. From the 3-dot menu, I can go in and "Manage Users" (I've added myself (org admin) and 3 others), "Manage Product" (I've added myself to the admin group for the workspace). When I go to "Open Bitbucket" or try to view the URL directly, I get a 404 Resource not found, and if I select "Bitbucket settings" for the workspace I get an error saying "You do not have access to view this workspace."

What am I missing?


Answers:
author: Chris Hinkle
body: A support engineer worked with me on this issue, and we determined that while everything was indeed set up correctly, the workspace remained inaccessible to users. Since the workspace was empty, we simply created a different one, set it up the same way, and the new one was accessible.


Tags: bitbucket-cloud

cloud

free
GC Request
Asked by Pau Vidal Escudero:

Hi,

Could you please run GC on my repo: website-app/?

After using BFG the size increased and it seems to need garbage collection.

Thank you very much.


Answers:
author: Patrik S
body: Hey [@Pau Vidal Escudero](/t5/user/viewprofilepage/user-id/90922)

I've manually triggered a Garbage Collection on your repository and managed to reduce its size back to 2.5 GB.

Now that GC is completed, it's recommended that you and the team make a fresh clone of it. Since the old clones have a dirty history, it's better to delete them, so you don't risk pushing the dangling objects back into your cleaned repository, which would inflate the repository size again.

Thank you, [@Pau Vidal Escudero](/t5/user/viewprofilepage/user-id/90922) !

Patrik S


Tags: bitbucket-cloud

cloud
Unchecked Changeset present in Review
Asked by Vlad Chertes:

Hi,

I've noticed that sometimes, when I'm adding new content / changesets to a review, some changesets which are already there appear unchecked and have some orange shade (see image below). I do not know what does this mean in regards to those changesets. Even if I check them and click Done, next time I go back to the Browse Changeset Dialog, they appear in the same state.

The only thing I manage to notice so far is that this happens to those reviews which were created directly from a JIRA ticket, and those changesets appear in this state after the review is created.

Though, I am not 100% sure this is the case, is anybody familiar with this situation? Can anyone please clarify this or confirm what is happening?

Thanks you!

Changeset Status:

![crucibleStrip.png](/t5/image/serverpage/image-id/14970iBE52630CE3FC9184/image-size/large?v=v2&px=999 "crucibleStrip.png")


Answers:
author: Grzegorz Lewandowski
body: So a changeset contains of single or many revisions/files (let's not consider empty CS).

When you add a changeset to a review you basically add a revision from that CS (SHA-2) and a parent (SHA-1). So the orange box means that there are some revisions from this CS (SHA-1) but it's not checked because this changeset touched more items than you added to a review, e.g

SHA-2: file-1.txt M

SHA-1: file-1.txt A

file-2.txt A
Bitbucket and Fisheye automatic integration?
Asked by Syed.Sajjad1:

Hello, is there a way for an repository to be automatically added to Crucible/FishEye, right now the repositories show up under Bitbucket repositories tab and I have to manually click add for the process to start indexing it.

I want a way for a new repo to automatically added to Crucible and FishEye.

Any suggestions would be greatly appreciated.

Thanks

Asif


Answers:
author: Grzegorz Lewandowski
body: There's no such feature, but I bet you can easily write a plugin which does that for you.

Just listen to Bitbucket repository added remote event and add it to Fisheye.
Link between crucible and Jira cloud
Asked by Saravana Chandran:

We are seeing if we could use Crucible for code review. Our git repositories are hosted in bit buckets on our issue tracker is on Jira cloud. When I attempt to connect crucible to my jira cloud account I get the error

* Failed to authenticate application link between JIRA server at \*\*\*\*\*\*\*\*\*\*\*\*\*\* to this Crucible server at \*\*\*\*\*\*\*\*\*\*\*\*. Please read the troubleshooting guide.

Please see the [Troubleshooting Guide](http://docs.atlassian.com/crucible/docs-045/Configuring+JIRA+Integration+in+the+Setup+Wizard) for more information.

I am not sure whether what I am doing is appropriate or whether this is not possible. Please advice.


Answers:
author: Caterina Curti
body: Hi [@Saravana Chandran](/t5/user/viewprofilepage/user-id/1187485),

Crucible ++can be connected++ with a Jira Cloud instance. Are you sure that Jira is a Cloud instance and not self-hosted by your company?

Have you been able to set up an Application link?

If not, did you already check if the requirements are met? You can find them listed on the [Link to server apps from Cloud](https://confluence.atlassian.com/cloud/link-to-server-apps-from-cloud-744721656.html) page.

Please also consider the [Restricted functions in Jira Cloud applications](https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html). In particular, Jira cloud cannot be used for user management.

Thanks, Caterina - Atlassian


Tags: cloud

jira
nevermind. found it. thanks.
Asked by Ali Soylu - Not on Hipchat_ see you on Slack:

nevermind. found it. thanks.


Answers:
author: Nic Brough -Adaptavist-
body: The landing page when you first log into my.atlassian.com is the list of licences you might have. Is it not there?

comments: author: Andy Heinzer
body: Even if you can't find the correct license there, for the sake of completing the upgrade, you can temporarily create a new evaluation license for that product on that page: <https://my.atlassian.com>

After the upgrade is complete, I would then recommend digging deeper into this to figure out which user has the correct license key on their account.


Tags: licence
Failed updating group memberships. Did not have update groups permission in any of the directories [
Asked by Nilanjan Sen:

I am trying to add a JIRA user in CRUCIBLE user group, all the JIRA users are synchronized in Crucible. But I am getting this error while adding a JIRA user to crucible/fisheye user group

"Failed updating group memberships. Did not have update groups permission in any of the directories \[\]. Please check the system logs for details."


Answers:
author: Caterina Curti
body: Hi [@Nilanjan Sen](/t5/user/viewprofilepage/user-id/1184755),

Based on the error, it seems that the issue is related to the fact that after integrating JIRA as user management system for FishEye ([Connecting to JIRA for user management](https://confluence.atlassian.com/display/FISHEYE/Connecting+to+JIRA+for+user+management)) you are trying to change the group membership for the users in Fisheye.

This is not possible because the JIRA user directory is ++read-only++. Our documentation states the following:
>
> Only the users, groups and memberships in this directory are retrieved from the JIRA server that is acting as user manager. They can only be modified via that JIRA server.  
>
The ++options++ to change the permissions of the users are the following:

* Add the required groups (e.g. fisheye-users and crucible-users) directly in JIRA and synchronise the directory
* Alternatively, update the [Global permissions](https://confluence.atlassian.com/display/FISHEYE/Global+permissions) to allow access to FishEye/Crucible to the required groups defined in JIRA

Thanks, Caterina - Atlassian


author: Mitchell Davison [EY]
body: Just to be clear, are you making the change in Fisheye/Crucible or in Jira? Are you using Jira to manage your user groups?
How can I add a custom Field in Crucible Review Request
Asked by Nilanjan Sen:

Hi

I want Add a custom field in review request, and filter with that when creating report.

Would you please suggest anything about this?

Thanks and Regards,

Nilanjan Sen


Answers:
author: Caterina Curti
body: Hi Nilanjan,

It looks like you may be interested in the following open feature request:

- <https://jira.atlassian.com/browse/CRUC-1516>

At the moment though, it is not possible to add any custom fields to a Crucible review.

Did you have any specific field in mind?

Cheers,

Caterina - Atlassian Support

comments: author: O. Funkhouser
body: We are wanting to add a field that must be filled out before the review is closed that requires the team to perform an analysis of the defects identified during the review (e.g. trending defects, defects that trace to poorly written requirements, etc.).
FishEye/Crucible DB lost, login broken after Jira upgrade
Asked by Michiel Salters:

After a minor Jira update (7.1=\>7.7), all our Atlassian products are Failing, and in different ways. I'm trying to recover them one by one; FishEye/Crucible is just the first. They all fail in different ways, though.

We were running Jira 7.1, using its user management, and had 10 users configured. Half of them didn't need FishEye/Crucible access . This included former employees (account disabled), product managers and an external partner. Non of those had admin access.

As we got an EOL warning on Jira 7.1, we upgraded Jira to 7.7 (disaster in its own right, not the subject of this question). However this broke FishEye - it seems to have lost its entire configuration. When trying to connect it to Jira again, it decided to import 5 out of the 10 accounts there. And unfortunately, it picked not a single admin account, but it \*did\* pick every single Jira user that should not be a FishEye user.

As a result, we now run into the 5-user limit of Fisheye/Crucible. And we can't fix it, as we can't even log in anymore to delete the offending users!


Answers:
author: Andy Heinzer
body: Hi Michiel,

You should still be able to login with the anonymous admin account that does not count against your license limit by going to

http://\<FECRU_URL\>:\<FECRU_PORT\>/admin/admin.do

In addition to that URL, you can also follow the steps in [How to reset the Administration Page password in FishEye or Crucible](https://confluence.atlassian.com/fisheye/how-to-reset-the-administration-page-password-in-fisheye-or-crucible-298977083.html) to reset the Admin account.

Once you can login to Fisheye as an admin, you can then reconfigure the [External User directory](https://confluence.atlassian.com/fisheye/external-user-directories-812222853.html) in use here. I suspect there is a particular group membership in Jira that Fisheye might be looking at in order to determine which users should have access to that application.

comments: author: Michiel Salters
body: Worked. Had to reconfigure repositories and perform a DB restore, but it's working again.


Tags: login

user
Not able to generate report from Crucible
Asked by Nilanjan Sen:

Hi Team,

I have integrated JIRA with Crucible, I am trying to create report from a filtered data.![error.JPG](/t5/image/serverpage/image-id/14511iD44385CB762991A9/image-size/large?v=v2&px=999 "error.JPG")

![error.JPG](/t5/image/serverpage/image-id/14510iE8EF5D4E0CB9AEEA/image-size/large?v=v2&px=999 "error.JPG")

![error.JPG](/t5/image/serverpage/image-id/14512i7293D6C3530D575F/image-size/large?v=v2&px=999 "error.JPG")![error.JPG](/t5/image/serverpage/image-id/14509i6E6CC3763E7D0D9E/image-size/large?v=v2&px=999 "error.JPG")![error.JPG](/t5/image/serverpage/image-id/14513i314022CAC9D4869C/image-size/large?v=v2&px=999 "error.JPG")  

As you can see these two application are connected. i should be able to get the issue numbers using the Project details(JIRA Instance, Project key etc). But I am getting an exception **"These issues need some attention since they seem to be out of sync with Crucible."**

Please help me get the report and tell me what might be wrong with my configuration.

Thanks and Regards,

Nilanjan Sen


Answers:
author: somethingblue
body: Hi Nilanjan,

There first thing I would do is take a look at the Fecru logs and see what errors are being thrown as this appears to be a message from that end.

Take a look and post a snippet here regarding what you find and we'll go from there.

Cheers,

Branden

comments: author: Nilanjan Sen
body: Hi Brendan,

Thanks fr replying. It was a silly mistake from my side. I did not add any issues into Project version that I was using to pull the report.

Now I am able to see the report. Do you know how to download this reports?

Thanks,

Nilanjan


Tags: jira
multiple modules in one SVN repository
Asked by Zan:

our svn repository structure is like below :

SVN_REPOSITORY_ROOT  
----\\module1\\  
----\\module1\\branches\\dev  
----\\module1\\tags\\t1.0  
----\\module1\\trunk  
----\\module2\\  
----\\module2\\branches\\dev  
----\\module2\\tags\\t1.0  
----\\module2\\trunk  
----\\module3\\  
----\\module3\\branches\\dev  
----\\module3\\tags\\t1.0  
----\\module3\\trunk

which means one repository has multiple modules, and each module has its one branch and tag folders.

The question is if in fisheye I create one repository for one module, it is quite difficult to maintain, because we have more than 20 modules, and it will be more and more later.

And now I create one repository for all modules based on the SVN repository ROOT.

But the issue is when add content to review, the add branch function is not working as expected, it will create diff based on the whole repository for all modules.

So how can I only add one repository for all modules and still benefit from add branch function when add contents to review?


Answers:
author: Thomas Deiler
body: Dear [@Zan](/t5/user/viewprofilepage/user-id/690681),

I recommend to have one Fisheye repository per module. This will easy up all things and doesn't require to sync up all the same time.

So long

Thomas

comments: author: Zan
body: Hi Thomas,

Thanks for your reply. If we create repository based on modules, it will be so many repositories, is it possible to group repositories by project. which means when I create a review, and select a project, only repositories under that project will be displayed. currently as long as a user has permission, when add content to a review it will see all repositories which he has read permission, it is quite noisy to see other repositories which not related with the project due to so many repositories.


author: Thomas Deiler
body: Dear [@Zan](/t5/user/viewprofilepage/user-id/690681),

yes it is possible. You can add many repositories to one project. This is a kind of "grouping".

So long

Thomas


author: Thomas Deiler
body: Dear [@Zan](/t5/user/viewprofilepage/user-id/690681),

was my answer good enough to be accepted?

Many Thanks

Thomas


author: Zan
body: Hi Thomas,

It is not working as you described. Though we can add group repositories to one project, but when create review for one project, it listed all repositories even those didn't add to the project.


author: Thomas Deiler
body: Dear [@Zan](/t5/user/viewprofilepage/user-id/690681),

then it's a Crucible limitation. The grouping was for Fisheye projects.

So long

Thomas


Tags: svn
Application Links from fisheye to jira/confluence/bamboo not working
Asked by ITDesk:

Hi Guys,

I am trying to get all my atlassian apps running over SSL, whilst using apache reverse proxy.

All sites are now up and running with trusted self signed certs and I have application links working for Jira, Confluence and Bamboo fine.

I cannot get the applinks for Fisheye to work though. I feel like I have either imported the cert in to the wrong JAVA keystore, or the https connector has not been updated correctly.

All the other atlassian apps have a server.xml file, but I cannot find one for Fisheye.

I imported the cert in the location of the Atlassian JRE installer keystore, and a seperate JAVA installation keystore, as I am unsure what is the correct JAVA keystore I should be using. Is there anyway to find out for sure?

I have updated the Fisheye Admin \> Server settings as:

SSL Bind = 443

SSL Keystore = I have tried both cacerts locations

SSL Truststore = same as above - although I only imported one cert in to the key stores

proxy scheme = https

proxyhost = crucibletest

proxy port = 443

siteurl = https://crucibletest

If there is any logs or anything you need, let me know.

Thanks.


Answers:
author: Thomas Deiler
body: Dear [@ITDesk](/t5/user/viewprofilepage/user-id/655489),

btw. , it does not make sense to link Fisheye to Confluence. There is no benefit. Technically you can.

Are there any exception / log messages when you try to connect?

So long

Thomas

comments: author: ITDesk
body: Thanks for the response. Noted about confluence.

When I try to create the link to https://jiratest i get this as a onscreen error:

"No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue."

I can see this in the atlassian-fisheye%date%.log

"2018-02-08 14:07:53,725 ERROR \[qtp442125849-987 \] com.atlassian.applinks.core.rest.ui.CreateApplicationLinkUIResource CreateApplicationLinkUIResource-tryToFetchManifest - ManifestNotFoundException thrown while retrieving manifest  
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed"


author: ITDesk
body: Actually scrap that, I had an old cert loaded in to the JAVA keystore.

I had a feeling it was that, so I deleted what was in there and loaded the one i know is correct. AppLinks are now connecting as expected.

Apologies and thanks for your time.


author: Thomas Deiler
body: ... but sometimes it is good that others trigger "the brain" - then the things get clear.


Tags: application-link

bamboo

confluence

https

jira

ssl
Wrong letters/symbols in Webgui after update Crucible from 4.3.x to 4.5.2
Asked by Sebastian Pohl:

After Update to 4.5.2 some wrong symbols/letter are in the Webgui.

![Screenshot-6.jpg](/t5/image/serverpage/image-id/14213iCC80B6937D3E2D8C/image-size/large?v=v2&px=999 "Screenshot-6.jpg")

How can i fix this ?


Answers:
author: Sebastian Pohl
body: i fix the look \& feel issues.thx
A Potential Bug in Crucible
Asked by Dave W:

Sometimes when I go to the next file, the last version is compared with the last version (in other words, both red circles on the top are on the very right) which is something that is never desirable for me. I have to manually drag them back to left, but it happens again in the next file as well which is very annoying. I don't understand why such a thing should be default in the first place. Moreover, I expect that Crucible learns my preferences and avoids doing it again for the next file when I drag the red circle back to left, but unfortunately when I go to the next file, I see both red circles on the very right and should drag them manually to left again. Is there anything that we can do about it?![Crucible.jpg](/t5/image/serverpage/image-id/14166iE853071BFF5E1C18/image-size/large?v=v2&px=999 "Crucible.jpg")


Answers:
author: Grzegorz Lewandowski
body: Crucible empowers iterative reviews and tries to show you the changes you haven't seen yet.

If you're reviewing a new file, usually there's no point in showing the diff between intermediate changes, since user should be interested in the end version of that file.

When you're reviewing file modifications Crucible will show you the diff between origin revision and the newest one, but in case somebody updates the review in the meantime, Crucible will show you only new changes, since you've already seen the previous ones.
Problem while integrating crucible with Jira
Asked by Nilanjan Sen:

Could not retrieve manifest from <http://neilsen.atlassian.net>. Please check the JIRA Server URL, and ensure it is JIRA 4.3 or later.  
Please see the Troubleshooting Guide for more information.

Please help me out
FYI I am using trial version for both JIRA and Crucible.


Answers:
author: Nilanjan Sen
body: Have you created Apllication Links in both Jira and Crucible successfully??


author: SK1975
body: I am getting that kind of error too!

Crucible 4.5.3 x64 + Atlassian JIRA [Project Management Software](https://www.atlassian.com/software/jira) (v7.5.4#75010)

Any ideas how to resolve this?!


author: Nilanjan Sen
body: FYI I am using trial version for both JIRA and Crucible.
Manual execution of database creation scripts
Asked by Joe Bednarz:

I am setting up just a shell of a PostgreSQL database (I just want table names and columns) so I can create SQL scripts to pull data from crucible. I have found the fecru/sql/POSTGRESQL/schema/\*.sql scripts, and would like to manually create the database without having to install the crucible web components. Anyone know the order in which the \*.sql scripts are to run?

Do I run drop_42.sql, table_42.sql, constraints_42.sql, drop_43.sql, table_43.sql, constraints_43.sql, etc., until I finish?

Any help would be great! Thank you.


Answers:
author: Caterina Curti
body: Hi Joe,

Can you please clarify why you would like to create an additional database instead of using the existing one? Which details are you trying to extract from the database?

In general, we don't support manual retrieval of data from the database because it could change at any time without any notice. To retrieve details from the application, we provide REST API end points.

If you still want to proceed in creating a copy of the database, I see the following two options:

- Migrate to a new database via the user interface. You can then use the current database which will contain the Crucible data up to date until the migration started.

- Perform a database dump and restore it to a new database using the proprietary database tools provided by the database. In this case, you are not changing the Crucible database and the new database will also contain the data.

-- As alternative, you could perform a dump of the schema without the data.

- And finally, install a new server and connect it to a database (as you mentioned). By doing so the database will not contain any data.

Cheers,

Caterina - Atlassian Support
Does Fisheye support Perforce Graph depot?
Asked by ryan o_sullivan:

Perforce now has graph depot feature that allows perforce to backend Git repos,

This is an important feature but it doesn't seem to be supported in Fisheye/Crucible , is there a plan to support it?

<https://www.perforce.com/perforce/r17.1/manuals/cmdref/Content/CmdRef/p4_depot.graph.html>


Answers:
author: Nate Hansberry
body: Hi Ryan,

At present there are no feature requests for the Fisheye/Crucible product that pertain to the graph depot feature you have mentioned.

Going forward you might consider opening a feature request at <https://jira.atlassian.com/> and providing specifics on how this feature would impact your business workflow so the developers have insight into your need in this regard.

For reference, \[here is our "new feature implementation" resource\|<https://confluence.atlassian.com/fisheye/new-features-policy-298977040.html>\].

If the developers understand your need on this and the request gains traction in the community you should see momentum on this issue.

I hope this information is helpful!

Nate Hansberry  
Developer Tools Support
How to upgrade the Fisheye&Crusible
Asked by Aby John:

Hi Team,

We have received that Fisheye \& Crusible have vulnerability and ask to upgrade.

We have Fisheye version 4.5.1 is this affected, do we need to upgrade. if yes how to do that.


Answers:
author: Thomas Deiler
body: [duplicate of this](https://community.atlassian.com/t5/Fisheye-Crucible-questions/How-to-upgrade-the-Fisheye-amp-Crusible/qaq-p/717314)