youngmon/atlassian-qna huggingface dataset:
Configuring the sidebar
Asked by Drew Bixby:

I have configured the sidebar before successfully, but with the recent changes to Confluence, I am confused.

1) I don't want to show the Blog

2) I want "Pages" to either not show or show the hirearchy of the application. When I click on "Pages" on the sidebar, I get an page saying "THERE'S NOTHING HERE BUT POTENTIAL. Get creating some meeting notes, product requirements, how-to articles, or other content to see this space fill up." That is what get when I first added the home page. How do I get "Pages" to list the hierarchy of pages?

I show as administrator for the space so I assume I have the necessary permissions. The pages that I show to edit the sidebar don't look anything like the documentation and don't show the options shown in the documentation. <https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html> That documentation shows everything I want to do; however, that documentation looks like how it USED to work; not how it currently works. For example, I don't see the pencil edit icon beside the name. I don't see these options anywhere in the current configuration options.


Answers:
author: Drew Bixby
body: It turns out that the functionality I want is not in the new interface yet.

I missed this link regarding the new interface. <https://confluence.atlassian.com/confcloud/new-navigation-and-a-new-look-for-confluence-881536766.html>

> Can I customize the sidebar in this version of Confluence?  
> Sidebar customizations aren't possible at the moment, but you can still add shortcut links to any page, space, or external URL in a space's sidebar. If other sidebar customizations are vital to your workflow, opt out for now and let us know that was the reason.
Upgrades of Confluence
Asked by Alex Sviridov:

Hello! Upgrades of version 5.5 include this:

1. "Administrators can disable individual space blueprints across an entire Confluence site."

How I can do it?

2. "New parameters for the attachments macro - you can choose to show or hide previews and CreatedDate is now available as a sort option."

Can you explain this?


Answers:
author: AnnWorley
body: To disable space blueprints go to Confluence admin\>Global Templates and Blueprints and click the disable link next to the blueprint you wish to disable:

![Screen Shot 2017-07-18 at 5.22.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/3312iF618059F026D9F5B/image-dimensions/442x106?v=v2 "Screen Shot 2017-07-18 at 5.22.41 PM.png")

When you edit the attachments macro you can check or uncheck previews and choose createddate from the 'sort by' menu:

![Screen Shot 2017-07-18 at 5.20.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/3313iD42D1B50AE1E76A2/image-dimensions/327x503?v=v2 "Screen Shot 2017-07-18 at 5.20.36 PM.png")

comments: author: Alex Sviridov
body: Thank you!
I need to get a few licenses and I would prefer to do month to month. Is this possible?
Asked by Maureen Bungay:

I need to get a few licenses and I would prefer to do month to month. Is this possible?


Answers:
author: AnnWorley
body: Our Cloud offerings are monthly subscriptions but our server products are paid all at once. Please see:

[Purchasing \& Licensing FAQ](https://www.atlassian.com/licensing/purchase-licensing)  
We welcome any follow up questions.
Import steps for major upgrade
Asked by James W. Krych:

Hello,

Currently, we have the following products and versions:

Jira 7.2.3

Crowd 2.10

Confluence 5.10.8

All of which are running on Windows Server 2008.

I am in the research phase regarding a major upgrade in which all of these products will the latest and greatest, and the supporting OS will be Red Hat. These ervers will be initially created with the latest Atlassian software.

My question is this: are there import steps that I can take that will allow me to keep the data from the above three applications and have the newer versions work with the data?

I am already aware of my Confluence instance having a database on a MySQL 5.5.34 Community Edition and what I need to do to get that database up to the latest, 5.7.xx, through incremental steps first.

I appreciate your time and any hints/notes/documents that may be forthcoming.

Respectfully,

James


Answers:
author: AnnWorley
body: Here are the supported platforms (including db) for your current versions:

[Crowd 2.1x](https://confluence.atlassian.com/display/CROWD/Supported+Platforms)

[JIRA 7.2.x](https://confluence.atlassian.com/display/AdminJIRAServer072/Supported+platforms)

[Confluence 5.10.x](https://confluence.atlassian.com/conf510/supported-platforms-829078376.html)

Please follow [Upgrading Confluence](https://confluence.atlassian.com/display/DOC/Upgrading+Confluence) , [Upgrading Crowd](https://confluence.atlassian.com/crowd/upgrading-crowd-22544441.html)and [Upgrading JIRA applications](https://confluence.atlassian.com/display/AdminJIRAServer072/Upgrading+JIRA+applications) to upgrade in order to keep your existing data.

I look forward to any follow up questions.

comments: author: James W. Krych
body: So as I understand it:

Jira 7.2.3

Crowd 2.10

Confluence 5.10.8

Will work with a MySQL 5.6.xx DB

?

James


author: James W. Krych
body: Thank you!

This helps out quite a bit.

Respectfully,

James


author: Christoph Sch?tz
body: Hey James,

Please follow the Atlassian documentation, e.g. the documentation for migration JIRA to another server <https://confluence.atlassian.com/adminjiraserver071/migrating-jira-applications-to-another-server-802592269.html>

Besides this as always test it first in your testing environment and think about your rollback path ;)

Cheers

Christoph

comments: author: James W. Krych
body: Just thinking out loud...  

Will our current versions of Atlassian software work with a 5.7.xx MySQL database? Or, a 5.6.xx MySQL DB?  

Best,  

James


Tags: crowd

jira
How does Confluence handle multiple mentions
Asked by Matthias Born:

Hi community!

Can anybody tell me how Confluence behaves if a user is mentioned regularly (twice a week) on the same page?

We have complains about not being informed via mail or workbox and looking for an explanation.

The user is mentioned regularly on the same page from same user.

Everythink else is working fine. No other troubles with mentions.

Thank you!

Matthias


Answers:
author: Tobias Reibling
body: According to the latest Confluence documentation (<https://confluence.atlassian.com/doc/mentions-251725350.html>), notifications for mentions do only work once on each page:

* **Mention notifications** - A notification is sent to the people you mention the first time you mention them, but not for subsequent mentions. If you need to catch someone's attention, and you've already mentioned them, try sharing the page with them instead.

Does not make much sense from my point of view, but seems to be this way.


author: AnnWorley
body: The at-mention should send a notice every time. Maybe the recipient's email client is threading the notices so they look like one message, or else directing them to spam?

Please test with another account to see if this is only impacting a certain user or if it is instance-wide. That will help us isolate the issue.

comments: author: Matthias Born
body: Hello Ann,

your right and we agree: It should.  
Well, we think it should.

But it doesn't.

We've tried on a lot of confluence instances:

* Our own prod system (6.1)
* Our stage system (6.1)
* My lokal eval installation (6.3.x)
* Workmades lokal installations (5.9, 6.1, 6.2)
* Customers system: (5.10)
* Cloud!!!

There's never a second email or 2nd (updated) information in the workbox.

Regards!

Matthias

![mention.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/3351i20F307A91E63C79D/image-size/large?v=v2&px=999 "mention.PNG")


author: Anna Hummel
body: Same problem here!


author: Tobias Reibling
body: As stated in the documentation, this is the defined behaviour, users mentioned in page are only notified once for the first mention:

* **Mention notifications** - A notification is sent to a person the first time you mention them in the content of a page, but not for subsequent mentions. If you need to catch someone's attention, and you've already mentioned them on the page, try mentioning them in a comment. A notification is sent every time you mention someone in a page comment or inline comment, not just the first time.


author: Anna Hummel
body: Yes, thank you, I have read this as well. But was irritated by the answer of the Atlassian Team [@AnnWorley](/t5/user/viewprofilepage/user-id/502040)

From my point of you this mentioning should work the same as with the comments.


Tags: email

mention

user

workbox
How to create a template that generates child pages?
Asked by Anthony_Benitez:

Using a template to create reports and it always has a subpage with a repository of content, is there a way to when you create a page with a user template, the template generates sub-pages at the same time?


Answers:
author: Vero Rivas
body: Hi [@Anthony_Benitez](/t5/user/viewprofilepage/user-id/1140399)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Create-template-which-creates-page-directly-in-parent-page/qaq-p/827828>

<https://community.atlassian.com/t5/Confluence-questions/Create-page-and-child-pages-via-template/qaq-p/1374750>

Cheers
Page permissions doubt
Asked by Anthony_Benitez:

There is a sub-page with some data I would like to have only some team members to have access to, but only that subpage. They have view permissions to the space, but the page tree I manage is very restricted. The problem is that even when they have view permissions to that subpage, they can't access the information, is that because they don't have view permission to the parent page?


Answers:
author: Stephen Deutsch
body: Hi Anthony,

That is correct, view restrictions cascade down from parents to children, so if any of the parent/ancestor pages are restricted, then the children/descendants will be restricted too (Edit restrictions do not cascade).

comments: author: Anthony_Benitez
body: In that case, by allowing view permissions to the parent page, would that cascade to the child pages, or I could then only allow to view one child page of that tree?


author: Stephen Deutsch
body: Imagine hypothetically if you could restrict the parent and still view a child page. If you restrict the view to the parent page, then how would the child page be displayed in the sidebar? Simply floating with no parent? (restricted pages are not displayed at all, even in the sidebar, because even the title might be confidential)

That's why view restrictions are inherited by the children/descendants. Your only options are:

* to unrestrict the parent pages,
* move the page that you want people to be able to view to another location,
* if you really want to keep the information from the page in the same place, move the page to a location that is visible by the team, change the name slightly, create a new page in the original location with the original name, and use the "Include Page" macro to display the same text of the moved page in this new page in the same location.
* You can do the same thing in the opposite direction with a user macro. Enter the following user macro (you can use an id of link-to-page-id and name of "Link to Page ID"):

```
## @param PageToInclude:title=Page ID of page to include|type=string|required=true
#set ( $allowedPages = ["12345678"] ) // $allowedPages = ["1", "2", "3"]
#if ( $allowedPages.contains($paramPageToInclude) )
 #set ( $Long = $generalUtil.getSystemStartupTime() )
 #set ( $pageId = $Long.parseLong($paramPageToInclude) )
 #set ( $page = $pageManager.getPage($pageId) )
 #set ( $pageContent = "<p>Page not Found</p>" )
 #set ( $pageContent = $page.getBodyAsString() )
 $pageContent
#end
```

substituting "12345678" with the page ID that you want to show, or for additional pages by following the template (this is necessary because it bypasses Confluence permissions, so if you don't restrict the pages then someone could use it to display any page in Confluence). Then create a page with a slightly different name somewhere in the space that is visible to the team and insert this macro along with the page ID to display the page content there.
Spaces not visible to specific group
Asked by Holly McGlothlin:

Since the update, one of my users only shows 1 space in Confluence. I have double checked that both the user and the group have view permission for spaces in global permissions as well as a specific space.

I am supposed to be an Admin, however, I cannot see a Content Index on the Admin site.

Any help would be appreciated. This user needs to get to this space for QA testing.


Answers:
author: AnnWorley
body: Judging from your email domain, and the fact that you cannot see the content index page, you seem to be one of our Cloud customers. If the spaces disappeared after an update that Atlassian did to your instance, please open a support ticket at <https://getsupport.atlassian.com>.

I sincerely regret the inconvenience.

comments: author: Holly McGlothlin
body: Thank you for tha quick response.

What is odd is that when I am logged in, I can see Spaces in Confluence.

It is a user/user-group that cannot.

Should I still open a ticket?


author: AnnWorley
body: If nothing was changed in the permissions and the users in a particular group suddenly cannot see but one space, then please do open a ticket.

While we wait for support, I will be happy to double check the permissions. Please attach a screenshot of the Space Permissions from one of the spaces the user cannot see, and let me know which group the user is in which is being used to grant permissions.


author: Holly McGlothlin
body: Good news!

Although I had the group to which the user belonged have permission to view the space, I did not have the individual user set up with permission.

Once I did that, the user can now see the space.

It is just frustrating that I have to go through each space and add in each user.

Shouldn't the groups see the spaces?

Thank you.


author: AnnWorley
body: Thanks for the good news!

However, if the user is in a group that has permission to see the space, the user should see the space. You should not have to add the individuals to the space permissions. Could you do a huge favor and double check that the user is in the group that has the permissions?


author: Holly McGlothlin
body: The user: support@autoclerk.com is part of the group: confluence-users

And the group and the user have rights to view spaces.

I am not sure if I should still be sumbitting a ticket.

Thank you for your help. Sorry for the trouble.


author: Holly McGlothlin
body: More good news. It seems the the group the had permission was called 'users'. The name of the group that should have had access is 'confluence-users'. I assumed they were one in the same but it seems the update did not migrate all the data/users/permissions, etc.

Once I changed the group to confluence-users, then the user support@autoclerk.com saw all the necessary spaces.

I will still have to double check to see if there are other problems.


author: AnnWorley
body: That really is good news, thanks for the update.


Tags: space
Universal Wiki Converter
Asked by hiba mehri:

Hi ,

I m using Universal Wiki Converter and everytime i try to convert this error message appears :

"CONVERTER_ERROR Exception thrown by converter Xwiki.0050.clean-xml.class on page Presentation+for+Developers.WebHome. Continuing with next converter.

Conversion Status... NONE"


Answers:
author: AnnWorley
body: The UWC is an open source project, not made by Atlassian. Please see [Universal Wiki Converter](https://migrations.atlassian.net/wiki/display/UWC/Universal+Wiki+Converter) for information on how to get support for it.

It was still a good idea to post here, as the Community may have had some experience with it.


Tags: migration

universal-wiki-converter
unable to manage plugins or edit pages
Asked by 1E DevOps:

Hi Team,

we are facing an issue in our installation which doesn't allows us to edit any pages. We tried to disable some of the the plugins and it was impossible too.

We have checked that the base URL is matching in the Confluence configurations.

Thanks


Answers:
author: 1E DevOps
body: Hi Nic,

Thanks for your help, We have checked the license and It is been applied correctly and we are still under using the user count.

Thanks

comments: author: Nic Brough -Adaptavist-
body: Ok, can you describe exactly what "can not edit" and "cannot change plugins" really means. Do the options appear? Errors when you try to change things?


author: 1E DevOps
body: Hi nic,

After editing a page and tryed to save we encounter an error message

![cfl.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/3492i4A487838BC6B7A28/image-size/large?v=v2&px=999 "cfl.PNG")

Same message, if I tried to disable a plugin.

Thanks


author: Nic Brough -Adaptavist-
body: Ok, that's happening after the licence checks. Could you read the logs to see what it's doing?


author: Nic Brough -Adaptavist-
body: If you can't create or edit pages, then that probably means you have an expired evaluation licence or you have gone over the number of users your licence allows for.

Check the users and licence pages for info (there should be a highlighted box telling you if you're over)
Re-send invite after original invite expired
Asked by Klaudia Kobelrausch:

I want to add new members manuall. When will the invitation link sent to their email account expire?


Answers:
author: Shannon S
body: Hello Klaudia,

You will be able to [Reset the Invitation Link](https://confluence.atlassian.com/doc/add-and-invite-users-138313.html#AddandInviteUsers-Resettheinvitationlink) which will cause the original invitation to expire.

At that time, you can generate a new invitation link or then invite them manually.

Let us know if you have any questions about this!

Kind Regards,

Shannon  
Atlassian Cloud Support

comments: author: Michael Laliberte
body: How do you invite them manually? I have send two invitations; one to a gmail account and one to a comcast account. It both instances, a box popped up with an error code 401.


author: Shannon S
body: Hi Michael,

It sounds like you might be running into a different issue here. I would recommend raising a new question about this, and include screenshots of your error and anything from the Confluence Server logs that comes up when you try to invite them.

Be sure to include the exact steps you took so far to try and invite the users, as well as your Confluence Server version.

Regards,

Shannon
How to create a template of macros?
Asked by Avi Rakesh:

Hi,

My company has decided that it would like to display data in a certain format, more specifically a set of nested panels and tables. However, creating that format manually everytime is not fun. Is there a way to generate the format automatically or to spawn a template?


Answers:
author: Stephen Deutsch
body: Are you using Confluence Server? A user macro would probably be a good way to handle what you're looking for. You could bundle up a bunch of macros together (although you'll have to get your hands a little dirty in the code).

comments: author: Avi Rakesh
body: Yes, we are using a Confluence Server.

I could not find a way to load other plugins at the edit page using user macros. Is there something I am missing?
PDF export - headers in page vs space export
Asked by Martin Tschofen:

I setup a PDF export stylesheet that adds headers to every page.

Which works great when I do a Page Export. However, that same header shows up on the title page, when I do a Space Export and I'd like to suppress it there.

If I set the @page:first rule to suppress the header on the first page, it works for Space Export, but that also removes the header on the first page of the Page Export.

Is there anyway I can remove the header only from the first page when using the Page export?


Answers:
author: Vero Rivas
body: Hi [@Martin Tschofen](/t5/user/viewprofilepage/user-id/1141245)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

Cheers


Tags: export

pdf
Track changes like in Word
Asked by Peter Bunde Hansen:

My colleagues are used to the track changes feature in Word. Like where if a reviewer of a document deletes a few words, they appear strikethrough and with replacement text. Then at a later point fx the document owner may commit that change, or reject it.

Is something similar in Confluence?


Answers:
author: Nic Brough -Adaptavist-
body: The page history has a way to compare all changes in each version. It does a simple red/green (with strikeout) to tell you who removed or added stuff.

You can revert to versions, but not individual changes (although that's improving as the concurrent editor is improving)

comments: author: Peter Bunde Hansen
body: Hi Nic

Thank you and very very interesting info that individual changes commit/revert is in the pipeline. If you can get me more information about the subject, please do!

I am working on getting my own organisation which is actually one of the pioneers in digitalisation, to leave Word and go to Confluence. The main hurdle is the individual change tracking/commit/revert function - which is very popular in Word.

BW Peter Bunde Hansen


author: Peter Bunde Hansen
body: Could you please have a look at this ticket: <https://community.atlassian.com/t5/JIRA-questions/Get-members-IDs-who-are-mentioned-on-a-page/qaq-p/610934#M202207>

Thanks in advance.
Old version of Confluence
Asked by hiba mehri:

Hi ,

I am trying to migrate pages from XWiki to Confluence using Universal Wiki Converter , unfortenely Universal Wiki Converter dosen't work anymore for recent Confluence versions , so i need to use old versions of Confluence , how can i get old versions of Confluence ?


Answers:
author: Nic Brough -Adaptavist-
body: There's a link to the download archive on the main "download" page.

See <https://www.atlassian.com/software/confluence/download-archives>

Bear in mind that if you go too far back, you won't be able to licence it, as the licence format changed. I think it's Confluence 2 that will fail you, 3 will be the lowest you can use with your developer licence.

comments: author: hiba mehri
body: Thank you for your answer , Is there a guide for the use ?


author: Nic Brough -Adaptavist-
body: Most of the stuff about older versions of Confluence has been archived, but you should find some stuff on Atlassian's docs pages for it.


author: hiba mehri
body: ok thank you


Tags: confluence-cloud

migration

universal-wiki-converter

version