youngmon/atlassian-qna huggingface dataset:
IP Restriction
Asked by Andreas Ttofi:

Hello everyone. I have tried to enable IP Restriction for my Confluence but I was not able to follow the steps on this guide: <https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/#To-find-your-IP-allowlists>

**IP Allow lists**does not appear anywhere on my Admin panel or Confluence Admin Panel.

Please note that I have a Premium Subscription on Confluence but not on my other Jira products (JSM, JS, JC -\> Standard subscriptions).

Any advise?


Answers:
author: Andy Gladstone
body: [@Andreas Ttofi](/t5/user/viewprofilepage/user-id/4546574) please see a screenshot from my Admin Panel. You need to select Security on the top ribbon, and then can select IP allowlisting from the side navigation panel.

![Capture10.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/178098i45CEE1EB22A660B9/image-size/large?v=v2&px=999 "Capture10.JPG")

comments: author: Andy Gladstone
body: [@Andreas Ttofi](/t5/user/viewprofilepage/user-id/4546574)

If my answer helped you, please mark it accepted to help other users find it when experiencing similar challenges.


Tags: cloud

confluence-cloud

whitelist
Limit global admin permissions
Asked by Bernhard Franek:

Hello,  
I have the reuirement to limit a group of persons rights to e.g. create global templates without giving them the possibility to change global site settings (e.g. security, users,...).  
Is there a way to limit rights at the site level?  
If not:

* would it be possible to create a space template and promote /export / import that to a global template (cloud)?
* would that impose any limitations? (e.g. only a subset of possibilities opposed to global templates, limitation of availability of plugins,....)  

Thanks \& best regards,  
Bernhard


Answers:
author: Pramodh M
body: Hi [@Bernhard Franek](/t5/user/viewprofilepage/user-id/4628428)

Welcome to the Community!!

These are the only Global Permissions in Confluence. You cannot change even these with plugins in Cloud

Here's the reference

<https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions>

You may want to check Default Space Permissions that would solve your requirement for Space

<https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions>

Thanks,  
Pramodh


author: Bernhard Franek
body: Thanks for the clarification.  
For the time being I went with creating a sandbox and let people experiment there without affecting the production environment.

BR,  
Bernhard


Tags: cloud

confluence-cloud
Error doing followup migration - We can't communicate with your server
Asked by Mike Farver:

We completed a migration from server 6.13 to Confluence Cloud, but some users created sites after the sites were originally selected. We had been on the free version of Confluence Cloud but switched to a paid for version after the migration.

This morning, I get an error that the migration assistant can't communicate with our server, so while it shows me my local instance, it never lets me save the migration or complete it.

As we're almost migrated from 6.13, I'd rather not upgrade to 6.14 so I can manually export the 2 sites that need to be migrated. It worked on Friday the 14th, but today it's not. I'm not sure if the migration assistant is having issues or if something else has changed.


Answers:
author: Fabian Lim
body: Hi [@Mike Farver](/t5/user/viewprofilepage/user-id/738748)

I recommend you open a ticket with [atlassian support](https://support.atlassian.com/contact/#/) directly for a faster response and analysis.

Regards

comments: author: Mike Farver
body: Our self-hosted server is on the free license and so support is not included, only the forums. As I'm migrating to a paid version that comes with support, I'm in the gray area of which license is this covered under.


author: Radek Dost?l
body: Another way to look at it - you're paying for support including migration, for an instance, and you want to import data to that instance. Whether the data comes from another Confluence or not is irrelevant - coincidentally, it's better because Atlassian is familiar with it. In my experience Atlassian are pretty friendly and generally try to help - unless you ask them for something totally out of scope. Confluence Server to Confluence Cloud doesn't sound like a bad pitch.


author: Mike Farver
body: I just opened a case with support, so we'll see if the issue gets resolved.


Tags: confluence-server

migration-customer-care

server
Scope Creep in Active Sprint
Asked by Peyush Agarwal:

Hi,

I have multiple Scrum teams working for 3 week Sprint. What I want is try to find out what all JIRA have been moved out without my knowledge from Active Sprint. I tried to write a query using "WAS IN" and "CHANGED FROM" but it seems both doesnt support Sprint field.

Basically I want to track 2 things:

1. Scope that has been added to current Sprint

2. Scope that has been moved out from Current Sprint

What are the ways we can trace such jira?


Answers:
author: Robert Wen_ReleaseTEAM_
body: Have you run a Sprint Report? It should help you answer both questions.

Documentation at the following link: <https://www.atlassian.com/agile/tutorials/sprints>

comments: author: Peyush Agarwal
body: Yes I checked that but thing is I wanted some dynamic query which I can then use in Structure and Dashboard


author: Andy Gladstone
body: [@Peyush Agarwal](/t5/user/viewprofilepage/user-id/3582039) in order to get better visibility for this question you should update it.

The current product and tags are related to **Confluence** , but your question would get better response if it were associated with **Jira**.

comments: author: Peyush Agarwal
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thanks for pointing out, I didn't notice that


Tags: cloud

confluence-cloud
Change colour of calendar entry depending on value
Asked by Greg Cowan:

We have a form we use for submitting change requests which has datetime value which we show in a calendar view on another page.

We have one field used for Approval status which can be either 1, 2 or 3.

I am trying to change the colour of the calendar entry depending on this value but can't work it out. I am very new to confluence so not sure how to proceed.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Greg Cowan](/t5/user/viewprofilepage/user-id/4711481)

Welcome to this community

Although you dont mention this, but I suspect the question is about ConfiForms app.

"calendar view" and "datetime" sound familiar

What you ask is possible - see <https://wiki.vertuna.com/display/CONFIFORMS/Visual+customisations+in+ConfiForms+views+based+on+the+data+stored+in+the+fields+with+CSS+rules>

Please make sure you see the "note" at the bottom of the page and use !important in your CSS styles (CSS rules on CalendarView require that)

Update: will cross reference another related question/answer <https://community.atlassian.com/t5/Confluence-questions/Confiforms-Calendar-view-change-background-colour-of-calendar/qaq-p/1827797>

Alex

comments: author: Greg Cowan
body: Hi Alex,

Thanks for the quick response! Sorry yes it is the ConfiForms app. The page has the Calendview macro \& is grouped by field DateRequired01. I have then created a CSS rule macro. I have attached what I have set but still showing the same.

I have watched the recording you added to a similar question. I have matched your settings but don't have the field definitions for the form noted on this page.

![Confiform.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/178088iD0F07A4D8E50813B/image-size/large?v=v2&px=999 "Confiform.PNG")


author: Greg Cowan
body: Sorry Scratch that, I had = instead of :

It is working now! Thanks for your help


author: Alex Medved _ConfiForms_
body: Filters in ConfiForms use : to separate field names/expressions from values

<https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Filters>

Glad you have figured it out! Please accept the answer ;-)

Alex


author: Andy Gladstone
body: [@Greg Cowan](/t5/user/viewprofilepage/user-id/4711481) Welcome to Confluence!

I don't believe that there are conditional rules that can be set on calendar entries. Although, it would be a great use case!

Here is a link to Calendar Documentation:

[https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.htmlhttps://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars](https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.html)


Tags: confiforms

confluence-server

server
How can I right align the TOC
Asked by Shivani Goel:

I want to edit the Table of Contents macro and want to right line to the page. I also want to add the head : on this page. How do I do that?

I have tried adding the heading indent.


Answers:
author: Andy Gladstone
body: [@Shivani Goel](/t5/user/viewprofilepage/user-id/4711411) welcome to Confluence! The best way to right align the ToC macro is to use the layout panes and place the TOC in the rightmost pane. Otherwise, if placed on a blank page in the edit space it will always be centered. Once you are doing that, you can add any text, such as "**On this Page**" above the ToC Macro.

I use this often on my pages and it really helps keep them standardized and visually appealing. Hope this advice helps!

comments: author: Shivani Goel
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

It helped !

Just curious - So there is no way we can do it using div tag ? The pane method divides the page into two sections. Isn't there a way we can make the TOC floating?


Tags: table-of-contents
Bulk edit attachments in all spaces
Asked by Lavesh Budhrani:

Is there a way to automatically identify and bulk edit certain type of attachments in all confluence spaces in an instance? For example, update the following property fields of all attachments of type video:

* Label
* New Content Type Field


Answers:
author: Pramodh M
body: Hi [@Lavesh Budhrani](/t5/user/viewprofilepage/user-id/6246)

Currently it's not possible in Confluence

For all the future releases refer the link below

<https://streamline.atlassian.net/wiki/spaces/BAT/overview>

Even with Scriptrunner this seems like complex task to achieve rather would with cql get the attachments and manually update them

Thanks,

Pramodh

comments: author: Lavesh Budhrani
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) Thanks for your response. Manually updating the attachments would be an immense effort as there are many that needs updating. Was hoping for an automated/scripted process.


author: Pramodh M
body: Yeah [@Lavesh Budhrani](/t5/user/viewprofilepage/user-id/6246)

Unfortunately, this is the only efficient way I would say!!


author: Lavesh Budhrani
body: Okay, thanks for your help!


Tags: confluence-server

server
Why endpoint "/rest/tinymce/1/wikixhtmlconverter" returns error BadRequest: 400
Asked by Kseniya:

Hi, all.

Endpoint "/rest/tinymce/1/wikixhtmlconverter" returns error BadRequest: 400 : \[Could not find content with contentId: 0\]

It worked for a long time, but some time ago it started to return "Bad Request".

Approximately in this time ConfuenceServer was upgraded to newer version 7.13. May be it is the reason..

How to fix this trouble?


Answers:
author: Kseniya
body: Could not make old endpoint work.  
We migrated to new endpoint

```
/rest/api/contentbody/convert/storage
```


author: David at David Simpson Apps
body: It looks like you're not sending the content ID in the request.

Is this a GET or POST?

What are you sending in the request payload?

comments: author: Kseniya
body: It is a POST.  
In payload we send text like:  
"wiki" : "Some text to convert"


Tags: confluence-server

server
Description: Undelete former version of card's description?
Asked by Melanie Eispert:

Hi All,  
there is a expanation how to restore a deleted or former version of a card's descrition, but it doew not work.  
What went wrong when I used it?  
I have installed JSONview (tried Chrome and Firefox), using this proposed link and replacing cardID.

<br />

[https://trello.com/1/cards/\[cord](https://trello.com/1/cards/[cord) ID\]/actions?Filter=updateCard:desc.

All that appears on the screen is this: \[ \]

Many thanks in advance!  
Melanie


Answers:
author: Iain Dooley
body: [@Melanie Eispert](/t5/user/viewprofilepage/user-id/3964965) Card IDs aren't sensitive, can you post the exact URL you're attempting to use here so I can double check?

If what you're seeing is \[\] that means the card has no description update actions.

For example, if you remove ?filter=updateCard:desc you should see a list of all card actions.

Anyway if you post the exact link you're using I can check for any issues.

comments: author: Melanie Eispert
body: Thank you very much, Iain :)  
I found out that there is a second way to find an old description. I exported the user's Trello board, searched within the JSON-file for the correspoding sting (ID works as well as name of card) and found the old description text.  
:)))

<br />

Many thanks for your support,  
Melanie
Deleting card via REST Api
Asked by Ashleigh Aathar:

Hi all, I have a question regarding deleting a card via REST Api.

In my request, I format it as described on the Trello documentation, with the request method set to 'DELETE' and the request url being:

[https://api.trello.com/1/cards/?id={cardId}\&key={key}\&token={token](https://api.trello.com/1/cards/?id={cardId}&key={key}&token={token)} where the values in {} are replaced with the actual values.

However, I am unable to delete the card and I receive this message via Postman:

Cannot DELETE /1/cards/?id={cardId}\&key={key}\&token={token}

Thanks and appreciate the help


Answers:
author: Iain Dooley
body: [@Ashleigh Aathar](/t5/user/viewprofilepage/user-id/3964757) are you replacing {cardid} with the card id so it looks like

```
id=ad0s98a0df&
```

or are you replacing cardid with the card id so that it looks like

```
id={adsf09adf}&
```

It should be the former ... Also, are you able to fetch the card details with a GET request? That would demonstrate there are no problems generally with your syntax or access to the card
Licence model business class
Asked by Ole Osthoff:

Hi There,

we already tested Trello in our company. We are about 50 people and we are very exited about the possibilities to work in Trello.

Now we are thinking about upgrade to Trello Business Class. But I'm not quite sure if I understand your pricing model.  

Not every employee works with Trello at the same level.  
We have some power users who are member of nearly 30 Boards, and some, which only need to have a look at one Bord.

For example we have a small IT Team (4 Persons) and organise our technical "tickets" in one Trello-Board. Now we want to share this board with every employee in our company, so that everybody can ask a question or report an issue directly in the Trello Board. And from that point on everybody can follow up, what the status of his question/issue is.

Now my Question: Do I need to buy a licence for every employee, even if he is only member on one board?  
In this case we have to invest nearly 6,000 EUR / year for 50 people, is that correct?

What possibilities do I have to give at least reading rights to all employees, but keep the costs within reasonable limits, since only about half of them work intensively with Trello?

Many thanks for your help in advance!

Best regards, Ole


Answers:
author: Iain Dooley
body: [@Ole Osthoff](/t5/user/viewprofilepage/user-id/3964727) Hi there, If you have boards in a business class team, only team members or multi-board guests are billable, so if most people only look at one board, you don't need to pay for them.

Additionally, you have some extra options for managing your costs:

1) Users who need some visibility into more than on board can create personal boards and then you can use Butler, for example, to create linked cards in their board. A rule to do that might allow you to add a label with someone's user name in one board, then have it copied to their personal board, also named with their username, and link the cards together. Your team members can be members of their personal boards without it impacting your billing.

2) Instead of the rest of the org adding cards directly in Trello, your core team could collaborate in Trello and then use a shared/support email address and plug it into your tickets board using a product such as this one I created:

<http://www.benkoboard.com/>

or this other one which runs as a power up:

<https://sendboard.com/>

This would mean that you could allow people to email the support team, and the team could collaborate and reply directly from Trello.

comments: author: Ole Osthoff
body: Hi Iain, many thanks for your answer. So if I understand you correctly, than I will create a team and only team members of this team will be billed, if I upgrade this team to a business class. And Employees, who only should be part of one board within this team, I would invite to this board but not add as team member, right?

Best regards

Ole


author: Iain Dooley
body: [@Ole Osthoff](/t5/user/viewprofilepage/user-id/3964727) that's right so long as they are only a single board guest they won't be billable
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Asked by ??????:

![1.jpg](/t5/image/serverpage/image-id/98682iAF1931E78B06BF9E/image-size/large?v=v2&px=999 "1.jpg")


Answers:
author: ???????
body: ??? ??????, ???????? VPN. ?????? ??? ?? ?????? ?????? ?????????? ????. ?????? ??? ?????, ????? ?????? ??? ??????. ? ???? ?? ?? ???????? ????. ??????? VPN ? ??? ??????????.


author: Iain Dooley
body: [@??????](/t5/user/viewprofilepage/user-id/3964604) ?????? ? ?? ??????, ??? ?? ?????? ???????????? ??????? ????????? ?? ??????, ??????? ??? ????????????? ? ?? ???? ??????????? ? ???????? ??? ? Google Translate :)
Is there a way to remove the title on cards?
Asked by Nichole:

I created a picture for the cover of my card and it has the title. I want to remove the typed title so it doesn't show twice.


Answers:
author: Alice
body: It isn't possible because the card always needs some text, but you can use some workarounds like adding just '.' or '_' so it's less visible. Hope it helps!

comments: author: Jef
body: I tried this but then somehow the tranparency and clarity of the cover picture decreases.

It would be much butter to provide the option show/hide title. To my opinion it is not because a card needs a title that this also means you have to display it.

Having the ability to only display the cover of a card would greatly increase the overview and clarity of a board to graphically oriented users.


author: Josh
body: ```
when a card is added to list "Dename{*}This", rename the card to "{wildcard1}"
```
Formatting a custom field date in a command
Asked by Coby:

I am trying to create a command to add a date to the card name when a date custom field is set

I would like to remove the time stamp and only add the date. Is that possible true Butler or even through settings?

Thanks


Answers:
author: Alice
body: The date custom field works just like the Due Date in a card, so it isn't possible to remove the time stamp. When an event/task is an all-day one I just set it up at midnight.
Board - change ownership?
Asked by milynnus:

Can a private board with one other invited person on it aside from the original creator (admin) be passed on to the invited person after promoting person to admin?

After the above, the original owner would like to remove (Either delete or close) the board from his list of boards. How will that affect the use of the board by the 'New' admin?

Basically the invited person is the student and the intent is that he/she gets to keep the board to use after completion of the course. There is possibility of a third person who will be the lecturer besides the original admin.


Answers:
author: Alice
body: The board permissions have been simplified recently so you just have:

![2020-06-12 11_45_13-Jandugirls Discorsi _ Trello e altre 7 pagine - Profilo 1 - Microsoft? Edge.png](https://community.atlassian.com/t5/image/serverpage/image-id/98722i26F504E44BC3CE09/image-size/large?v=v2&px=999 "2020-06-12 11_45_13-Jandugirls Discorsi _ Trello e altre 7 pagine - Profilo 1 - Microsoft? Edge.png")

You can upgrade someone else to Admin and set yourself as Normal. Once you've done it, you can even go a step further and leave the board if you want.

![2020-06-12 11_47_28-Jandugirls Discorsi _ Trello e altre 7 pagine - Profilo 1 - Microsoft? Edge.png](https://community.atlassian.com/t5/image/serverpage/image-id/98725i298FACAE76567AE6/image-size/large?v=v2&px=999 "2020-06-12 11_47_28-Jandugirls Discorsi _ Trello e altre 7 pagine - Profilo 1 - Microsoft? Edge.png")

comments: author: milynnus
body: Thanks.

Will the board remain listed on my list of boards once I do that?

After changing to normal I will not be able to closed the board which removes it from my list of boards.


author: Alice
body: As long as you're a member of the board, you'll be able to see it both in your home page and your boards page.


Tags: administration

board
Subscription payment renewal denied
Asked by Irene_Mireles:

Hello Trello.com,  
I am trying to contact your billing department regarding payment for Trello.com, Atlassian that was declined by our accounting office.  
I am logged into Trello.com, Atlassisan but I am not able to locate invoice for payment processing.  
Thank you,  
Irene  


Answers:
author: Erica Moss
body: [@Irene_Mireles](/t5/user/viewprofilepage/user-id/3964071) Hey, Irene! I have removed some of the private info in your post, as this is a public forum. You should re-visit <https://trello.com/contact#/> and select "Ask Trello Support" for billing questions. Thank you!


author: Iain Dooley
body: [@Irene_Mireles](/t5/user/viewprofilepage/user-id/3964071) Hey! This is the community forum, so you should go back to trello.com/contact and jump through all the various automated response hoops until you get to the real contact form and send them a note through that. I'll also drop the team a line in the chat channel.

It would also be a good idea to remove any sensitive/personal information from your post since this is a public forum, indexed by Google. Thanks!
Trello stops browser working
Asked by Eileen_Hoffler:

Google Chrome and Edge stop working when I try to log into Trello. Have cleared cache, disabled extensions, allowed cookies and even specified it as a trusted site nothing helped - would welcome advice I need to use Trelli for work


Answers:
author: Iain Dooley
body: [@Eileen_Hoffler](/t5/user/viewprofilepage/user-id/3963963) are you able to do a screencast with loom.com showing specifically how it's stopping working?
Is it possible to link custom start and end date field in an issue to the sprint start and end dates
Asked by Donna Bates:

I'm working with a client that's looking to have customized field set up on issues (both new and to show up in existing) that's linked to the start and end dates of whatever sprint that issue is pulled into. This is for roadmapping in the premium instance of Jira in the added Plan feature.

Is that even possible?


Answers:
author: Iain Dooley
body: [@Donna Bates](/t5/user/viewprofilepage/user-id/3816647) You've asked this in the Trello section, you're better of asking in the Jira forum.

comments: author: Donna Bates
body: Duh....never even noticed that. Thanks!
Trello API: Trying to edit a card using node.js
Asked by Mohamed Marzouk:

So I tried making a trello api that edits the card's description, But i keep getting this error:  

Error 400: Bad request  
invalid id

Here is the current code

<br />

![Capture.PNG](/t5/image/serverpage/image-id/98623i24EF4A2231D9F135/image-size/large?v=v2&px=999 "Capture.PNG")  


Answers:
author: Iain Dooley
body: [@Mohamed Marzouk](/t5/user/viewprofilepage/user-id/3691774) I'm not familiar with that ${} string interpolation syntax but it looks to me as thought you're using a variable token that doesn't exist. The CardID and Description are passed in as function arguments but I can't see token defined anywhere.


Tags: api