youngmon/atlassian-qna huggingface dataset:
Different editors for pages
Asked by Gaurav:

Hello All,

Post-migration to the cloud, the users are seeing different Confluence Editors; which is causing multiple problems.  
Is there a way that we can force all pages to either the old or new editor?  
This help with the user experience.

Looking forward to a prompt resolution.

--GG


Answers:
author: Lars Barthel
body: Hi [@Gaurav](/t5/user/viewprofilepage/user-id/1248589)

from what I gathered you can either switch to the new editor page-by-page (ny editing you will be asked if you want to switch to the new editor when editing an old page) if you migrated pages which have been created using the old editor or use the method which has been proposed here:

[Solved: Roll back to old editor? (atlassian.com)](https://community.atlassian.com/t5/Confluence-Cloud-questions/Roll-back-to-old-editor/qaq-p/1168182)

Cheers!


Tags: cloud

confluence-cloud
change space admin
Asked by Clarissa Schelp:

Hi,

we have a space where a deleted user was the administrator.  
Unfortunately we can't change the permissions.  
Is it possible to change the administrator of the space with a global admin?

Thank you all!


Answers:
author: Mayur Jadhav
body: Hello [@Clarissa Schelp](/t5/user/viewprofilepage/user-id/4508768) ,

Yes, Confluence Administrator can change Space Administrator permission from X user to Y user or he can add as many users as possible to space Admin permission.

For more details, please follow [Assign space permissions.](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)

Hope this helps!

Regards,  
Mayur

comments: author: Clarissa Schelp
body: Hi Mayur,

thank you very much.  
That solved it :)

<br />

Regards,

Clarissa


author: Filipe Rodrigues
body: up


author: Lars Barthel
body: Hi [@Clarissa Schelp](/t5/user/viewprofilepage/user-id/4508768)

if there is no other admin of this space available, only a user of the confluence-administrators group can edit the permissions in the space permissions page of confluence or dorectly via the space's tools.

Cheers!

comments: author: dan papuc
body: so what u say is the list of space admins in Spate Tools/Overview tab/Administrator field cannot be changed/updated ? And the only possibility is to play with space permissions groups and users in the other Permissions tab ?


author: Lars Barthel
body: Hi [@dan papuc](/t5/user/viewprofilepage/user-id/1151311)

no, I am not saying that. I meant to say that only the Confluence Admin can assign new people to be the space admin.

Cheers!


Tags: cloud

confluence-cloud
why is my Confluence (guest) license greyed out ?
Asked by Andy Wong:

![Screenshot 2022-10-19 155955.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/221483i0008E4C40E7D76D0/image-size/large?v=v2&px=999 "Screenshot 2022-10-19 155955.jpg")

how do I enable it ?

Does guest user charges ? If I need read only access, can I just assign this license ?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Andy Wong](/t5/user/viewprofilepage/user-id/4404458)

I would presume that is greyed out because you have already gave access to that user to confluence. If you revoke his confluence license, try to see if you can give him the guest license.


Tags: cloud
Copying confluence date to cloud
Asked by N R Sandhya:

Hi Team,

Please any suggestions to already asked queries.

<https://community.atlassian.com/t5/Confluence-questions/Copying-confluence-page-from-Data-center-to-Cloud/qaq-p/2162257#M255432>


Answers:
author: Alex Koxaras _Relational_
body: Hi [@N R Sandhya](/t5/user/viewprofilepage/user-id/4723263) you shouldn't really create a duplicate post of your question (<https://community.atlassian.com/t5/Confluence-questions/Copying-confluence-page-from-Data-center-to-Cloud/qaq-p/2162257#M255432>)


Tags: cloud

confluence-cloud
loading never end on blog
Asked by Horimatsu Takuya:

When I open single article of blog page, I am facing loading animation but never end.

![Screen Shot 2022-10-20 at 10.44.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/221645i676433BCEFDEEFBF/image-size/large?v=v2&px=999 "Screen Shot 2022-10-20 at 10.44.32.png")

macOS12.6 (21G115)

Google Chrome Version 106.0.5249.119 (Official Build) (arm64)

Confluence 1000.0.0-07ffd79474d7


Answers:
author: Brant Schroeder
body: [@Horimatsu Takuya](/t5/user/viewprofilepage/user-id/4765715) Have you tried clearing your browser's cache? Does this happen on all computers for you?

comments: author: Horimatsu Takuya
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

I have not tried clearing cache. unfortunately I can't reproduce this issue yet.

let me check again.


Tags: cloud
upload a zip to confluence page using python api
Asked by JIASONG WU:

I want to upload a zip file to confluence. But I didn't find the api to do so. Is there any instuction on how to upload a zip file into confluence? Many thanks.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@JIASONG WU](/t5/user/viewprofilepage/user-id/5057431) ,

welcome to the Atlassian community!

You can do that using the following REST API <https://docs.atlassian.com/ConfluenceServer/rest/7.20.0/#content/{id}/child/attachment-createAttachments>

Hope this helps,

Fabio


Tags: confluence-server

server
How to add custom theme to Markdown Macro PlantUML (by Modus Create)
Asked by Jan-Niclas Gladbach:

Hey,

how can I add a custom theme to PlantUML Diagrams made with [Markdown Macro, HTML, PlantUML, LaTeX, Diagrams, Open API](https://marketplace.atlassian.com/apps/1211438/markdown-macro-html-plantuml-latex-diagrams-open-api?tab=overview&hosting=cloud) ?

I can add a URL or path to the PlantUML command,

```
!theme customname from https://... 
```

but where can I put the theme file?

Simply uploading it to the page as attachement did not work.

Best regards

Niclas


Answers:
author: Srinatha T
body: Hi [@Jan-Niclas Gladbach](/t5/user/viewprofilepage/user-id/5057371) ,

Welcome to Atlassian community.

I checked the PlantUML documentation regarding the same topic and i think below URL has some useful info for you. You might want to check on the same.

* [Theme - PlantUML](https://plantuml.com/theme)

Have a good day.!

Thanks,

Srinath T

comments: author: Jan-Niclas Gladbach
body: Hi, yes, this works with build-in themes, but I had no luck with local themes saved somewhere else in confluence or a private repo in bitbucket :(


Tags: cloud

confluence-cloud
Can the Confluence code macro be enhanced?
Asked by Chakri Gorantla:

Could the Confluence code macro be enhanced so it can use an external source like an attachment or a Bitbucket file as the source of what to display?


Answers:
author: Brant Schroeder
body: [@Chakri Gorantla](/t5/user/viewprofilepage/user-id/5057084) Welcome to the Atlassian community

Confluence does not provide out of the box BitBucket integrations. You would have to purchase an app at an additional cost to get that functionality from the Marketplace like [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) stated.


author: Trudy Claspill
body: Hello [@Chakri Gorantla](/t5/user/viewprofilepage/user-id/5057084)

Welcome to the community.

There are apps in the Marketplace that can be used to display code stored in a Bitbucket file.

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=bitbucket](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=bitbucket)


Tags: cloud

confluence-cloud
Merging Accounts
Asked by Paul Smith:

How can I merge 2 accounts together? We went from one domain to the new one.


Answers:
author: Brant Schroeder
body: [@Paul Smith](/t5/user/viewprofilepage/user-id/5045324) Welcome to the Atlassian community

Currently, it's not possible to merge Atlassian accounts. There is an open feature request raised in our external bugs/features tracking system. Please follow the workaround instructions provided in the feature request. <https://jira.atlassian.com/browse/ID-240>

comments: author: Dave Liao
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - That's my baby JAC ticket! I opened ID-240 many moons ago.

[@Paul Smith](/t5/user/viewprofilepage/user-id/5045324) -

Unfortunately there still is no easy method to merge accounts. ID-240 details workarounds for Jira and Trello (to transfer content ownership), but for Confluence, there's no way to [change original page authors](https://jira.atlassian.com/browse/CONFCLOUD-7247).

As soon as possible, **verify** the secondary domain under your Atlassian organization: <https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/>


Tags: cloud

confluence-cloud
?JIRA Issues Calendar? Macro - Can I filter what calendar items are shown?
Asked by Laurie Huth:

I am trying to use the 'JIRA Issues Calendar' macro in Confluence. However, it only seems to pull in EVERY project JIRA ticket. What if I want to filter it? For example, I want to only show JIRA tickets in my calendar based on the following:

project = VPROD AND type = "Change Management" AND resolution = "Unresolved"

Is this possible?


Answers:
author: Laurie Huth
body: Aha! I figured it out myself.

1. Go into JIRA
2. Go to Issues \> Search for Issues
3. Enter your search string
4. Click the Save As button and name your search filter.
5. Go back to the 'JIRA Issues Calendar' macro and type the name of the new search filter into the 'Project or Saved Filter' field.
6. Click Save.
7. Click Insert.


Tags: cloud

confluence-cloud
Issues with a macro (created vs resolved) in confluence
Asked by Avnish Narula:

I am facing an issue in a macro (created vs resolved) in confluence. Even if I select "cumulative totals", I get this . Can someone help me understand , why?

![](https://preview.redd.it/coq3t0cwfmu91.png?width=554&format=png&auto=webp&s=850c32de9f724ba30d4760c95de122a97dd212f5)

![](https://preview.redd.it/km48h8zqfmu91.png?width=1052&format=png&auto=webp&s=c049f64a027e5b892c6fbcbee9518ac6d45bcba6)


Answers:
author: Brant Schroeder
body: [@Avnish Narula](/t5/user/viewprofilepage/user-id/4205107) I think this might be your issue <https://jira.atlassian.com/browse/CONFCLOUD-53611>


Tags: confluence-server

server
How can I make email links in Confluence always open up in Gmail
Asked by Mark Schubert:

How can I make it where all email links I have posted to my confluence site are opened in gmail? I know that it is possible to change the preferred mail app on each device but I was wondering if there was a way to configure my space so that all email links automatically open in gmail for each and every user.

I saw this link (<https://confluence.atlassian.com/confkb/how-do-i-configure-confluence-to-use-gmail-as-the-mail-server-42795030.html>) but I do not see the "Admin \> Mail Servers" option within my space. Any help is much appreciated!


Answers:
author: Steven Mustari
body: Hello [@Mark Schubert](/t5/user/viewprofilepage/user-id/5007502)   

I would think that this is specific to each users browsers setting in how the client end is configured.  

The best approach could be to send company wide KB on setting the default mail client, or controlling this through group policy somehow?


Tags: confluence-server

server
How can I browse to the source of an excerpt?
Asked by Nathan Wilcox:

I just created an excerpt on one page, call it Source, in another page, call it Reference.

When people in my org view the Reference page, they see the excerpt. How can they navigate to the page the excerpt is from, since it has more context and information?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Nathan Wilcox](/t5/user/viewprofilepage/user-id/3297400) ,

We develop the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that contains the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros. Here the "table" is just a part of the brand, our excerpts collect both tables and plain page abstracts.

But (and this is why my post is related to your case) you will be able to show the source page metadata for each excerpt automatically. For example, page title with a link, creator, last modified date, etc.


author: Matt Reiner [K15t]
body: Hi [@Nathan Wilcox](/t5/user/viewprofilepage/user-id/3297400), in Confluence, they designed the content reuse tools, like Excerpt Include, to blend into a page so readers don't really know what's happening. I think that's a good choice for a lot of readers, but doesn't work for your use case.

In your case, you'll have to manually link to your source page before or after your Excerpt Include macro.


Tags: cloud

confluence-cloud

filter

table

table-excerpt

table-filter

table-filter-and-charts
Why are images not saving from web pages anymore?
Asked by Kim Cramer:

I used to be able to save a recipe from a web page and the link AND image would automatically be saved to the card. Made for a great visual recipe board. Did something change?


Answers:
author: Kim Cramer
body: I used to use a bookmark called send to trello and it automatically saved both. I didn't have to create any shortcuts

comments: author: milynnus
body: [@Kim Cramer](/t5/user/viewprofilepage/user-id/4515969)

Thanks. I will look it up. I think shortcut would be useful in other use cases like reporting location.


author: milynnus
body: [@Kim Cramer](/t5/user/viewprofilepage/user-id/4515969)

If this is the case, you might have to get a iOS shortcut to attach the images to an existing card where you have have the link.
HOW I CAN CANCEL MY BUSINESS CLASS ?
Asked by Usman Saleem:

HOW I CAN CANCEL MY BUSINESS CLASS ?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Usman Saleem](/t5/user/viewprofilepage/user-id/4516042)

Welcome to the Atlassian Community!  
You can follow this article to cancel/downgrade your Trello Business plan <https://help.trello.com/article/836-cancel-trello-business-class>

Have a nice day!

comments: author: Usman Saleem
body: doesn't work


author: Nic Brough -Adaptavist-
body: What are you doing differently to the article? What does "doesn't work" mean (i.e. what are you doing and what is the response to your actions?)

(And please DON'T SHOUT when you answer that, it's hard to read and some find it quite rude)


author: Usman Saleem
body: Below is snapshot of my billing page, so tell me where is cancellation option?

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/156005i6AB536E58040E1B6/image-size/large?v=v2&px=999 "Capture.JPG")  

and i am not shouting, i am just asking, the answer you provided doesn't work for me.


author: Nic Brough -Adaptavist-
body: Your original question was shouted at us, thank you for not doing it again.

The cancellation option is below the billing history. It will not be there if you have already cancelled.


author: Usman Saleem
body: Again incomplete and unclear answer annoying \& irritating me.   

then tell me how long will it take to cancel and refund the balance ?


author: Nic Brough -Adaptavist-
body: No, it's an answer you do not like. And it is complete because it answers your question.

It's not my fault **you** did **not** ask the question you should have.


author: Usman Saleem
body: Thanks for your very unprofessional way of dealing with your client with rudest behavior.


author: Nic Brough -Adaptavist-
body: You are not my client, this is a public forum for people to discuss Atlassian stuff. I do not think I have been rude anywhere, I have been trying to explain the situation, given the information you have provided, in the simplest way I can.

I can't help if you think it's rude to give someone an answer they do not like, or fail to answer a question that has not been answered. I don't believe those actions to be rude, but I am sorry that you do.


author: Usman Saleem
body: I am sorry, i misunderstood this forum as i thought i am asking question to atlassian representatives. My bad?


author: Nic Brough -Adaptavist-
body: No problem, it happens more than I'd like, I don't think some of the places that refer people here make it as clear as they could that it's a public forum rather than support.

Trello is one of the better ones, if you land on the right page.

<https://trello.com/contact#/> is the best place to go for stuff the Community can't help with (we can talk a lot about all aspects of Trello, but if it's completely dead or it's about Billing, we can't do much more than point at Atlassian contacts).

That page has four options, and I think you should hit the fourth one for billing support. (The third one is clearly labelled "community" and does land you back here!)
upload attachments directly from windows?
Asked by Shay Gaghe:

hi

is there a powerup or any other way to upload attachments directly from your file explorer?


Answers:
author: Alex W
body: Hi Shay,

Trello already allows you to add attachments directly from File Explorer (on Windows) or Finder (on Mac), which you can read about [here](https://help.trello.com/article/769-adding-attachments-to-cards). When you attach files from your Computer, you are browsing through File Explorer/Finder to choose which files to attach.

We also have the ability to attach files from OneDrive, which is a [Power-Up](https://trello.com/power-ups/5940440775fbe327abd3329f/onedrive).

Hope this answers your question.

Cheers,  
Alex
Dates and checklist issue
Asked by Bruno White:

Hi Community

Trying to figure how to effectively create reminders on my cards. The issue I'm coming across is that on "Dates" is just gives you a date and time but if you have multiple due dates on that card its just impossible to figure out what is what. If i use checklist that future does have add a name , but no time its due?

Is there a way to add a due date with time and add a title, anywhere in a card?

**Update:**I did find advance fields and you could add name, date and time, Great right?

wrong! there is no reminder action to let you know when its due..

The struggle continues...

Come on trello, ill stick with the free version till they get it together.


Answers:
author: Alex W
body: Hi Bruno,

With Business Class and Enterprise, you can add Due Dates to individual checklist items within a card, as well as adding a Due Date to the card itself. If you want to try out this feature, I recommend starting a [free trial](https://trello.com/free-trial) for Business Class on one of your workspaces.

Cheers,  
Alex
What happened with official trello extansion
Asked by Tomasz Mr?z:

Hi, I've been using the official Trello google extension which allows me to add cards without switching tabs to trello. Suddenly the extension disappears from My top, chrome bar and there is no information on the internet about what happened.   

The question is:  
1. What happened to the official extension?   
2. Is there another extension that allows you to add cards from the chrome top bar?


Answers:
author: Michael Pryor
body: 1. Google delisted it and required us to make changes to it that we haven't been able to prioritize

2. yes - this crew that makes a ton of useful Trello stuff did one: <https://powerups.club/>

Most of the functionality of the extension is now included in trello itself.

To find a board: hit 'b' and type the board name on any trello page

To add a card: visit <https://trello.com/add-card> and customize it however you want and add to your browser menubar.

comments: author: Greg May
body: Michael,

A couple of questions:

1. Did you send any notice to your users? I don't see anything about it on the Trello blog and I do not remember receiving an email.

2. A message in the extensions manager window for my browsers (Edge and Brave) says "This extension violates the Chrome Web Store policy." My extension was working fine until a few days ago when it automatically turned off in Brave and Edge. It still works when I turn it back on, but . . . is it safe to do so? Did Google de-list it because of security vulnerabilities?


author: Just Resisting
body: I would appreciate an answer to this as well.
No email notifcation for emails sent to a board
Asked by Ralf Westphal:

It's strange, but I don't seem to get notifications when someone adds a card to a board by sending an email to the board.

I've set up "watch the whole board", but neither do I get a "red bell", nor an email notification. The card added per email just arrives calmly in the left most list.

This is regardless of whether I have the board open in Trello or Trello open at all.

What am I doing wrong?


Answers:
author: Lara
body: Hi Ralf,

Thanks for reaching out!

I checked our logs and can confirm that emails have been sent to your email address. Could you please check your spam folder to see if the message may have ended up there?

If it's not in your spam folder, you may need to contact your network administrators to see if the mail message is being blocked at the network level.

For more details, check out our article on not receiving confirmation emails or password reset emails: <https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html>

As for the the notification bell, you should definitely be seeing that if you are watching the entire board ?

Would you mind reaching out at <https://trello.com/contact> so we can take a closer look?

Thanks!

Lara  
The Trello Team

comments: author: Joanne Bradbury
body: Hi, hope that you are well. We are now also not receiving any emails or red bell notifications, please could you advise?

Many thanks

Joanne


author: Lara
body: Hi Joanne,

I can see that emails have been successfully delivered to your email address. Can you please check your spam folder?

It's important to note that in order to receive notifications, you will need to be watching or subscribed to the card/board/list. More on that in these help articles:

* <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>
* <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>

All the best,

Lara  
The Trello Team
Manage one calendar (the same) for differents service desk
Asked by Carlos Ramirez:

Hi,

I have 5 service desk and all use the same calendar. So, I wanto to know if there is a way that only I can manage one calendar instead of 5.

Thank you


Answers:
author: Brant Schroeder
body: [@Carlos Ramirez](/t5/user/viewprofilepage/user-id/3864232)

Unfortunately this is a feature request still. You can vote for it here <https://jira.atlassian.com/browse/JSDCLOUD-3652>

comments: author: Carlos Ramirez
body: Thank you Brant.

I have just voted.

Regards.