Is there a way to turn off the "preview" feature and have the file download automatically when you click on the link or thumbnail?
Asked by Magali Sourbes:


Answers:
author: Mallmann
body: Hello Magali.

You can disable the ***Confluence Previews*** plugin under your *System add-ons* section. To do so you just need to go under your *Manage add-ons* page, select *All add-ons* on the drop box and then type *Confluence Previews* into the search field. Then disable it and the preview feature will not longer work.

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I hope it helps! :smile:

Eduardo

comments: author: Deividi Luvison
body: Nice one!


author: eothred
body: Do I misunderstand, or is this just something that admins can perform for the entire instance? I do not find this option in my user settings. It is not possible for an individual user to disable previews?


author: Florian Z?llner _Communardo_
body: You're right. admins only for the entire instance.


author: Anh Phi NGUYEN
body: Is there any way to disable "Confluence preview" for a particular space instead of the entire instance ?


author: Stephen Deutsch
body: I noticed that even if you don't disable the preview, but right-click on the link and open in a new window/tab, the file will download instead of opening the preview window. So that's also an option.

comments: author: Ross Diaz
body: Nice one, Stephen. Preview is more of a hassle than it's worth. Why do all my PowerPoint presentations get badly mangled in preview? Should be able to turn on/off on a file-by-file basis. Sometimes it's great, other times.... not so much.


author: Deividi Luvison
body: Hey Magali,

Can you check the Confluence secure settings regarding attachments as per below KB:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=370704789>

In Confluence 5 series the files usually are downloaded instead of being previewed.

Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


author: deirdreclancy-synchronoss
body: Note that I am working in an environment where many files are shared on Confluence, but a colleague who is dependent on screen-reading software cannot download files due to the File Preview feature.


author: Stefan Baader
body: See this issue and vote for a required solution: <https://jira.atlassian.com/browse/CONFSERVER-36899>


author: Kevin Hughes
body: not answer but the "preview" we had of .txt files now does not to work.......download only.Another example of improvements under the bonnet that simply don't help


author: OlgaP
body: This feature doesn't work properly in chome browser. "Edit" option presented by "..." is missing .


author: Magali Sourbes
body: It's the main new feature of 5.7: <https://confluence.atlassian.com/display/DOC/Confluence+5.7+Release+Notes>

"The powerful new preview means you can view many file types right from your Confluence page, no need to download the file first."

Some of our users are getting confused, as when you click on the arrows on the left and right, it takes you to the next attachment (or previous version). They don't know to scroll up and down to get to the next page.

comments: author: Deividi Luvison
body: Sorry, I've forgot about that one :p, I think we can't disable that however I will check around and see if I can find some way to do it.


author: Magali Sourbes
body: Thanks! I think it's a great feature, but I guess we need to "train" our users on how to use it. :)


author: Aaran Stent
body: I am having a similar issue with users printing from the preview window. They get a garbled mess with a header mixed in with the PDF files. Users are not aware they need to download and then print the PDF file to get a true print of the document.