youngmon/atlassian-qna huggingface dataset:
Theming options in Confluence?
Asked by Evan Goldin:

Hi there, we use Atlassian Confluence on-demand. There are some teams that want to use the wiki, but they aren't fans of the blue template designs. Are there any theming options available to on-demand, or would we have to do self-hosting?


Answers:
author: Harry Chan
body: Hi, you can change the colors to some extent for OnDemand. You can also choose from either the default or the documentation theme.

If you need a more complex solution, this isn't supported by OnDemand and you will need to either host it yourself or get in touch with a Confluence hosting vendor. Solutions like RefinedWiki isn't available for OnDemand yet[.](http://www.queryfoundry.com)

If you need a hosted Confluence solution with RefinedWiki and a theme developed, feel free to contact us at [sales@queryfoundry.com](mailto:sales@queryfoundry.com).
Confluence Upgrade to 4.3 fails with Duplicate key name 'like_cid_idx' error.
Asked by David Williams:

I'm upgrading our test environment from 3.5.13 to 4.3 and it fails on the following error.

ERROR main atlassian.confluence.upgrade.UpgradeLauncherServletContextListener contextInitialized Upgrade failed, application will not start: Upgrade task com.atlassian.confluence.upgrade.upgradetask.LikesSqlConstraintsUpgradeTask@1e8c998 failed during the UPGRADE phase due to: StatementCallback; bad SQL grammar create index like_cid_idx on LIKES (CONTENTID) ; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Duplicate key name 'like_cid_idx'


Answers:
author: Daniel Borcherding
body: Hello Patches,

It looks like your question was asked and asnwered a few days later on the thread below.

[https://answers.atlassian.com/questions/87777/problems-upgrading-from-confluence-3-5-to-4-3-standalone-mysql-5-1-61-database](/questions/87777/problems-upgrading-from-confluence-3-5-to-4-3-standalone-mysql-5-1-61-database)

The resolution there was to ensure that your database had been restored to your pre upgrade attempt state. After that, attempting the upgrade again seemed to resolve the issue.

Please let us know if this does not resolve your issue.

comments: author: The White Agency
body: is there anyway to fix it without restore DB to the pre update state? I mean we can do something in mysql to fix it?


author: Daniel Borcherding
body: You would have to have taken a dump of the database before you performed the upgrade. You would drop and recreate the database in question. To restore your data you would execute you dump on the recreated database. There is nothing inside the database server that provides automatic rollbock points


Tags: upgrade
Can Roll-up Confluence Comments For A Document Hierarchy?
Asked by Gregory Sudderth:

We have some users that have a work/document pattern that causes them to not to want to use auto-watch and deal with loads of e-mails when other users comment on details of their pages.

Is there a macro that can grab all the comments and the comments of a set of pages below the page its invoked on?

Thanks in advance!

G.


Answers:
author: Sean King
body: You can use the Recently Update macro and set the "Include Content Types Only" to "comment". You can limit to a specific space or if you want to limit it to certain pages add a specific label to those pages and make the macro only look at those labels.

comments: author: Gregory Sudderth
body: Both of these answers are really useful--I have, for the first time, clicked two checks! Thanks much!


author: LuizA
body: Hello There,

Actually we don't have a macro that could do this with Confluence comments. But as a workaround I've performed a research and found these two approaches:

<http://davidsimpson.me/2011/01/23/more-flexible-commenting-in-atlassians-confluence/>

<http://www.adaptavist.com/display/Bubbles/Page+Comment+Locking> (third party plugin - community bubbles)

I hope this helps.

Best Regards,

LJ.


Tags: app

comment

confluence-app

macro
Error after upgrading from 4.2.11 to 4.3
Asked by Gerard Goubert:

1. Ran upgrade check -- removed all plugins that were incompatible

2. followed upgrade procedure: <https://confluence.atlassian.com/display/DOC/Upgrading+Confluence#UpgradingConfluence-UpgradingConfluenceonLinux>

(running Centos 6.3, in a VM)

After upgrade finished:

Please wait a few moments while Confluence starts up.

Launching Confluence ...

Installation of Confluence 4.3 is complete

Your installation of Confluence 4.3 is now ready and can be accessed via

your browser.

Confluence 4.3 can be accessed at <http://localhost:8090>

Confluence 4.3 may take several minutes to load on first start up.

Finishing installation ...

root@confluence \~ #

Tried the main page, got the normal front page, but when trying to login we get this error:

Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Please contact the website owners to inform them of this problem.

--------

Luckily since it was a VM I reverted to a snapshot taken just before the upgrade. This symptom is repeatable.

<br />


Answers:
author: FelipeA
body: Hi Gerard,

After you upgrade to 4.3, please stop Confluence and delete all contents inside \<install folder\>/work after that try starting Confluence again.

Best regards,

Felipe Alencastro


author: Rodrigo Girardi Adami
body: Hi Gerard,

It seems that you are using the confluence installer to upgrade the application. I recommend to [upgrade confluence manually](https://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually) since the installer can be defective sometimes. The manual installation can be way more reliable.

if the issue persists, maybe you could attach the latest confluence logs to this question so we can check that.

Cheers,

Rodrigo


Tags: compression

error

upgrade
License Report not showing all downloads
Asked by Alexander Polonsky:

Our plugin, [Mediamark](https://marketplace.atlassian.com/plugins/com.cogniumsystems.confluence.plugins.mediamark), got some fresh downloads but they are not showing up in the License Report a week after. According to Atlassian website it was supposed to be updated within 24 hours. Is this a bug?


Answers:
author: Alexander Polonsky
body: The answer I got on the Google group is that # of downloads does not equal to # of activated licenses. I assumed that if someone downloads a plugin it's to evaluate it, but I guess some people just got planty of time on their hands :).


author: AlysonA
body: Hello Alexander,

Sorry, this is not very clear to me. Do you mean that you cannot see latest licenses that you acquired in <https://my.atlassian.com> using your account?

Thanks.

comments: author: Alexander Polonsky
body: Hi Alyson,

No, that's not what I meant. We are the plugin vendor and get a license report that shows all the licenses for the plugin that were acquired by others.

In fact, perhaps this is not the right place for this question. I later posted it also on the developer Google group (no answer so far though).
Not able to download Confluence trial.
Asked by Roland Mori:

I'm trying to download the Confluence free trial (using IE-8). I go to the Confluence download \& try for 30 days page and select Windows. The IE spinner begins spinning, but no idication is given that the download is starting. I see no error indications in my IE browser.


Answers:
author: Pedro Sousa
body: Try in Firefox. I think it Confluence runs better in Firefox than IE


author: Septa Cahyadiputra
body: Yes, please do try it on FireFox. We will try to reproduce the issue locally and if we are able to reproduce it easily, we will proceed to create a bug report on our internal system.

Thanks for letting us know.

**UPDATE**: Unfortunately, we are unable to reproduce the same issue on my inhouse IE-8. Anyway, here is the direct link if you need it:

[Confluence Standalone](http://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-4.3.zip)

Cheers,  
Septa Cahyadiputra


Tags: download
Create Page action with provided labelString parameter in Confluence 4.*
Asked by Walter Kammergruber:

Is there a way to add predifined labels to a create page action link in Confluence, such as:

[http://foo.com/confluence/pages/createpage.action?spaceKey=ds\&title=foo22\&labelsString=foolabel](http://foo.com/confluence/pages/createpage.action?spaceKey=ds&title=foo22&labelsString=foolabel)

in Confluence 3.\* labelsString as parameter is recognized in 4.\* the parameter is ignored. Is there a reason for this?

There is a new labels dialog instead of an input field, but I guess it could be not \*that\* hard to consider the URL parameter inside the dialog. There is even a hidden field with "createPageLabelsString" set to the right value. Do I miss something?

Being able to create Links with predefined values is really an important feature!!!


Answers:
author: Remo Siegwart
body: It's still possible with the parameter **labelsString** , they just won't show up in the dialog before saving. See my answer here: [https://answers.atlassian.com/questions/23087/should-passing-the-url-parameters-for-createblogpost-action-work-with-confluence-4-0-as-well/23112](/questions/23087/should-passing-the-url-parameters-for-createblogpost-action-work-with-confluence-4-0-as-well/23112)

Hope this helps

comments: author: Walter Kammergruber
body: Thanks for your answer. I was aware that the provided labels are actually saved with the page. The thing is IMHO this behavior confuses the end user when she edits the labels and these provided labels don't show up.

I had this problem some time ago in a project and I solved it with a JavaScript workaround -- I guess the one that someone mentioned in your link.

Thanks anyway. I should have marked the answer as closed...


author: Walter Kammergruber
body: It might have to do with: [https://answers.atlassian.com/questions/69914/add-label-in-content-editor-bug-labels-are-not-visible](/questions/69914/add-label-in-content-editor-bug-labels-are-not-visible) and therefore: <https://jira.atlassian.com/browse/CONF-18018>

![](../../upfiles/create-page-labelsstring-bug-annotated.png) (the size of this image is actually much bigger to see the original do something like right click and open image in new tab)

I could not reproduce the described issue from the related answers question, but mine might have todo with it.

A plain vanilla Confluence 4.3.1 installation (through the SDK):

[http://localhost:1990/confluence/pages/createpage.action?spaceKey=ds\&labelsString=foo%20bar](http://localhost:1990/confluence/pages/createpage.action?spaceKey=ds&labelsString=foo%20bar)

The labels are stored in the hidden form field "createPageLabelsString" and taken into account when the page is saved. Unfortunately a user does not get to see them in the Labels dialog.


Tags: create-page

label

link

url
Since upgrade to 4.3, IE users not seeing some images
Asked by Steve White:

We upgraded to Confluence 4.3 from 4.1.4, and we notice that some images are not visible to Internet Explorer users. These include a few user profile icons, which is a minor point. Much more serious, none of the images from Balsamiq plugins appear. What appears is the red X, which is Internet Explorer's symbol for a missing image file. IE users can edit the Balsamiq plugins fine, but the results do not appear when viewing the page.

We have upgraded to the latest Balsamiq plugin version (2.2.1) which hasn't resolved the issue.


Answers:
author: David Mason
body: Hi Steve,

I think this might be due to images being stored in the Confluence database with the incorrect mime type. Since Confluence 4.3 there is a header directive called "nosniff" which has been added, which directs the browser to not try to figure out the mime type itself and just trust what the web server sent.

IE9 seems to be stricter than other browsers on this, so if there is any image that has the wrong mime type for the data contained inside, then it will show up as an "X" missing image icon instead of displaying.

To get around this, you can upload the images with the correct mime type and extension.

I've raised a bug for this if you'd like to cast a vote on this: [https://jira.atlassian.com/browse/CONF-26848](https://jira.atlassian.com/browse/CONF-26848 "CONF-26848")

Regards,

David


author: hsuhailah
body: What is your IE version and Windows version? I can try to check if the user profile icons issue is reproducible. Regarding the issue with images from Balsamiq plugins, you may want to raise it to the Balsamiq community at: <http://community.balsamiq.com/balsamiq>. Also, you may check out this thread in case the issue is related: <http://community.balsamiq.com/balsamiq/topics/all_images_not_found_on_mockup_import_even_if_corresponding_images_uploaded>
Confluence.Atlassian.com access?
Asked by K Kelly:

Is anyone else experieince issues accessing confluence.atlassian.com? We are consistently receiving 503 and time out errors accessing anything on this site.


Answers:
author: JohnA
body: Hi there,

I'm sorry to say we are currently experiencing an outage on [confluence.atlassian.com](http://confluence.atlassian.com), but our engineers are currently working on this issue and it should be up again within the next 15 minutes, (as soon as they have taken some diagnostic info and restarted).

All the best,  
John


Tags: cloud

confluence-cloud
Is only one comment allowed on a question now, or is there a limit to comments in answers.atlassian.com?
Asked by Gary Weaver:

Just noticed when I tried to post another comment to: [https://answers.atlassian.com/questions/44628/where-s-my-t-shirt?page=1#44722](/questions/44628/where-s-my-t-shirt?page=1#44722)

that even after I posted the comment, it did not show up. I had 1.6k karma when I did it, so I don't think it is that. Is there a limit to the number of comments allowed for an answer, or are we not allowed to post a comment more than once? Also, if that is a bug and it is repaired, please forgive me for commenting again twice there. If this is a bug, let me know and I'll post it as an issue in Jira, but I thought it might just be a limitation in answers to number of comments, etc. Thanks!


Answers:
author: Gary Weaver
body: Nic figured it out. [answers.atlassian.com](http://answers.atlassian.com) is only showing a certain number of comments for an answer after which you have to click on show comments at the top. Everyone continues to get notifications for comments that they can no longer see unless they click on show comments at the top. Seems like a UI issue. Submitted as request for answers project: <https://jira.atlassian.com/browse/ANSWERS-693>

comments: author: Nic Brough -Adaptavist-
body: It does show "show comments (x)" but that's not particularly clear to me...


author: Gary Weaver
body: Thanks, Nic! That was it!


author: JamieA
body: Actually wasn't that long ago, just seems like a long time.


author: JamieA
body: I already put this in (ages ago): <https://jira.atlassian.com/browse/ANSWERS-599>


author: Gary Weaver
body: @Jamie That is a good idea, too! I was just thinking that they could put a link at the bottom that indicated there were more comments, but they could show recent comments and put older comments at the top. Maybe even a scrollable window would work. Even easier and most intuitive would just be to show all comments. The problem that both of us were having is the same, though; recent comments need to be shown or easily shown.


author: JamieA
body: yep, that's why I think it's a duplicate. Simplest thing is to just show all comments until they can work out how to something more clever that doesn't confuse the hell out of everyone.


author: Nic Brough -Adaptavist-
body: Some form of clear indicator would help.

I stared at that "comments (39)" type link for ages without realising it actually meant "comments - showing 10 out of 39, please click me to see the other 29". I don't know how to shorten that, or make it more clear, but I don't think it's clear as it is now. (Even something like "Comments 10 of 39 +" would help me, but I'm not sure how useful it would be for other people)


Tags: community
Latest security vulnerability
Asked by Dave Drexler:

Hi - regarding <https://confluence.atlassian.com/display/DOC/Confluence+Security+Advisory+2012-09-11>

It's not practical for us to upgrade our site at this time, but a patch has not been produced for this issue. What are our options to mitigate the problem?


Answers:
author: LuizA
body: Hello Julie,

Yes, it is vulnerable, as explained in the security advisory, this vulnerability affects all versions of Confluence earlier than 4.1.8 and it has been fixed in Confluence 4.1.9 and later.

Regarding the 3.5.x, the latest version would be the 3.5.17 version and if you're planning to upgrade your instance we would suggest you to upgrade to a more recent version (4.3.x).

Hope this helps.

Kind Regards,

LJ.


author: Sameera Shaakunthala [inactive]
body: Appreciate if you could tag your questions. :)


author: JohnA
body: Hi Dave,

We only release patches for Critical security issues, but this one has only been designated as High risk so there isn't a patch released with this security advisory. I also see that there doesn't appear to be any suggestions for mitigate this issue, but the XSS issues affect cookies so I believe that this vulnerability goes to the core of the application and therefore the only mitigation is to upgrade. Of course if your Confluence isn't exposed to the internet then you are at less risk of malicious attack, but the XSS issue would still remain a threat to people who have access to the network. Although I think the best way of mitigating the threat from XSS attacks is to understand how they work, as this is always the easiest to prevent attacks: <http://www.cgisecurity.com/articles/xss-faq.shtml>

All the best,  
John

comments: author: jmpetersen
body: Is Confluence 3.5.16 vulnerable? If so, will there be a new 3.5.x release?


Tags: security
Support for Balsamiq or Gliffy for Confluence & Jira OnDemand
Asked by mlehane:

We are using Jira \& Confluence OnDemand

Q1. We would like to start using Balsamiq or Gliffy or possibly both with out OnDemand apps, can we do this?

Q2. Do we need to buy seperate add-on licenses for both Confluence \& Jira OnDemand?


Answers:
author: JohnA
body: Hi there,

You can use both Gliffy and Balsamiq on the OnDemand platform, (they are some of the few bundled plugins), and you will need to purchase separate licenses for each application, so one each for Confluence and JIRA.

All the best,  
John


author: mlehane
body: Here is the answer to the Balsamiq side of the question:

<http://support.balsamiq.com/customer/portal/articles/223421>


author: Harry Chan
body: Yes and yes. Refer to <https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy> for more information. Gliffy's license can be purchased as part of OnDemand.


Tags: cloud

confluence-cloud
Security Alert notification was not sent to all contacts listed as technical contacts
Asked by Sorin Sbarnea (Citrix):

This morning my manager got notified by a security alert regarding Confluence.

Still, I didn't get the same email even if I am also listed as technical contact for our licenses.

For this reason I can assume that only the main contact gets the notification regarding security alerts, that's very wrong.

Note: I tried to search (google) for a place where someone can subscribe/unsubscribe from security alters from atlassian but I wasn't able to find one.


Answers:
author: Sorin Sbarnea (Citrix)
body: The notification was sent "11 September 2012 14:02" more than an hour ago.

Still, I did not get my email.

For normal emails, this would not be a problem, but security alerts should go with "priority mail service" ;)


author: JohnA
body: Hi Sorin,

The emails are sent out in blocks so as not to overload our mail servers by emailing every contact simultaneously, so I personally only just received the email in my inbox a few minutes ago and presumably you will also receive it obver the next few hours. If you really don't get the email, (be sure to check your spam filters), then please let us know through either an email or a support ticket so that we can investigate the issue but you should also receive the email as a Technical Contact so if you don't then there is a problem we need to investigate.

All the best,  
John

comments: author: Christian Czaia _Decadis AG_
body: I got it like 10 min ago...


author: Sorin Sbarnea (Citrix)
body: My email sorin.sbarnea at citrix dot com -- I checked spam, it is not there.


author: K Kelly
body: That seems certainly like an issue of great concern. What was the alert notification about as none of us here receive any notification?
How to apply css for the confluence 4.2?
Asked by tousifs:

Hi all,

I have upgraded my confluence from 3.2 to 4.2 where i have applied default confluence css to each table which is not working

please suggest me few links to attach css to confluence.


Answers:
author: RianA
body: Hi Tousif,

The css in Confluence is generated mainly in batch, thus it would be quite difficult to overwrite it in any files. The most feasible solution is to override it, in Confluence Admin \>\> Stylesheets. For more information please refer to the following.  
\* <https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS>

Cheers

comments: author: tousifs
body: thanks for your reply.
Time Sheet and Project Pivot report JIRA gadget displayed in Confluence?
Asked by Petr Holod??k:

Cheers,  
we have some troubles when trying to display those gadgets in Confluence. We have the gadget urls registered in Conflu. properly, but when trying to insert it via Macro Browser in Confluence it displays only empty rectangle. So we have no way to set the gadgets options and insert it properly. Other gadgets work fine. Both servers are accessible via https and via http "internaly".  
Thanks,

Holy


Answers:
author: Andriy Zhdanov
body: I never thought it is possible to use timesheet gadgets in confluence, so consider this as unsupported, until further notice. May be someone else will help you.

comments: author: Petr Holod??k
body: Cheers,  
My technicians resolved it with upgrading JIRA and Confluence and updating certificates for https, so it was not an issue of gadgets themselves.  
Thanks anyway  


author: Andriy Zhdanov
body: Cool, glad it works, thank you for information!


author: Petr Holod??k
body: Yes Andriy, it worked even a couple of versions back. I did have group timesheet gadgets displayed in status assesments for every project in Confluence. Other JIRA gadgets still work fine.  
If you have some time, please look into it.

Thanks a lot in advance.

comments: author: K Kelly
body: Timesheet gadgets most definitely used to work. We had them in all projects as well.


author: Andriy Zhdanov
body: I've just tried with JIRA 5 and Confluence 4 and it works. Could someone please report problem with more details here: [http://studio.plugins.atlassian.com/browse/TIME](http://studio.plugins.atlassian.com/browse/TIME,), thank you.


Tags: addon-jira-timesheet-plugin

external

gadget