youngmon/atlassian-qna huggingface dataset:
Sourcetree???OAuth???????
Asked by iseed-git-master:

Windows 10???

Atlassian ? ID ??????Bitbucket ????????

Sourcetree ???????????????? Bitbucket ???????????????? OAuth??????????????????????????

```
?????????????????redirect_uri??????????????????????????????????
```

?????????Sourcetree ?????????

???????

?PC????

?Sourcetree ????????????????

?????????????????Edge?Chrome?Firefox?

??????


Answers:
author: Mike Corsaro
body: Hello! Apologies for the issue but it should now be resolved.

<br />

[You can read more about the incident here.](https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9)

comments: author: Ai Hirama
body: ???????????????????????????

???Mike??????????????????????????????????????????????????????????????URL???????????

???????????????????????????????????????????????????


author: iseed-git-master
body: ???????????????????

???????????????


author: Ai Hirama
body: ?????????????????????????????????

???????????????????????


author: Angola
body: ????????????????????????????????????????????????????????????????????????

![????????? 2020-01-06 07.27.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/77881iBDFAAEB27EC40E7A/image-dimensions/410x179?v=v2 "????????? 2020-01-06 07.27.17.png")

??? mac: 10.12.6 , sourcetree ??????


author: Ai Hirama
body: ??????????????????

??????Sourcetree 3.0???macOS 13.0?????????????(<https://product-downloads.atlassian.com/software/sourcetree/ReleaseNotes/Sourcetree_3.2.1.html>)???????OS???????????????????????


author: showery hwang
body: Windows 10

SourceTreeSetup-3.3.9????????????

???????????????????????????????????

??????????????

![bitbucket_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/114357i14A6B9B23D56AA6D/image-size/large?v=v2&px=999 "bitbucket_error.png")


Tags: language-ja
SourceTree?????????????
Asked by ??????????????:

SourceTreeSetup-3.1.2????????????BitBucket??????????

????????Verify my email address??????????????????????????????????????????????bitbucket???????????

??????????????????????????????????????????

????????????????????????????

![?????.JPG](/t5/image/serverpage/image-id/56692i35635045B2C7D487/image-size/large?v=v2&px=999 "?????.JPG")


Answers:
author: Mike Corsaro
body: Hello! Apologies for the issue but it should now be resolved.

[You can read more about the incident here.](https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9)

comments: author: Ai Hirama
body: ???????????????????????????

???Mike??????????????????????????????????????????????????????????????URL???????????

???????????????????????????????????????????????????


author: ??????????????
body: ??????????????

??????????????????


author: Ai Hirama
body: ???????????????????????????????

????????????????????


Tags: language-ja
SourceTree????????Bitbucket????????
Asked by ????:

SourceTree????????Bitbucket??????????????????????

?????????????? {#toc-hId--1416464209}
-------------------------------------

???redirect_uri

??????????????????????????????????

???????????????????????


Answers:
author: Ai Hirama
body: ???????????????????????????

????????????????????????????????????????????????????????????????<https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9>?????????  
??????????????????????????????????????????????????????????
Cannot login to bitbucket in order to use sourctree
Asked by Holger Seitz:

After installation of sourcetree (on windows7) it asks me to login to my bitbucket account.

![login.jpg](/t5/image/serverpage/image-id/56679i14E3D0AD88705078/image-dimensions/470x287?v=v2 "login.jpg")

But all I get is this message in the browsers window:

![invalid_redirect_uri.jpg](/t5/image/serverpage/image-id/56680i715E40E6534A14AE/image-dimensions/473x177?v=v2 "invalid_redirect_uri.jpg")

I can't use sourcetree, because of failed Registration. Please help!

kind regards


Answers:
author: Andy Heinzer
body: Hi Holger,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. However this is not just you that is having this problem. There is currently an outage in regards to Bitbucket Cloud via OAuth are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in <https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9>

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to use Sourcetree without this error.

In the meantime, you could work-around this issue by trying to use the SSH login method for Sourcetree, Seadna Smallwood created a step-by-step guide on how do this in <https://community.atlassian.com/t5/Sourcetree-questions/Re-Cannot-setup-SourceTree-stuck-at-OAuth-authorization/qaq-p/1100478/comment-id/29692#M29692> has more details about this method.

Sorry again for the inconvenience here.

Cheers,

Andy

comments: author: Holger Seitz
body: Hi Andrew,

thank you! It works!


author: Stephan Knull
body: Hi,

I face a similar issue here on a brand new mac pro running Mojave (which cannot be upgraded due to company policy).

I am stuck at step. of installation (using sourcetree 3.2.1) without the mentioned error box.

I have created a bitbucket account and confirmed my registered email address. But it seems the registering process never returns to sourcetrees installation wizard.

Switching the internal WLAN to the guest WLAN did not help.

Hope this gets fixed soon.

Regards,

Stephan


author: Stephan Knull
body: Answer to myself for the case that someone stumbles upon the same issue:

After clicking on the link at the bottom of the wizard and creating a bitbucket account and confirming the email address one has to click on the big "Bitbucked Cloud" button which will take you to web page where you have to click on the "grant access" button.

After that the further installation process is unlocked.

Ohh - this is not intuitive at all folks!

Kind regards,

Stephan
After update of Sourcetree: Login to Bitbucket on setup fails with "Invalid redirect_uri" message
Asked by tobiberlin:

I just installed a new Sourcetree version on an old computer. When setup for the new version of Sourcetree starts it states that I need to be registrated on Bitbucket. I can choose to use Bitbucket Server or Bitbucket. Clicking on Bitbucket it opens the browser to <https://bitbucket.org/site/oauth2/authorize> where I am already logged in but just a message appears:

Invalid redirect_uri

This integration is misconfigured. Contact the vendor for assistance.

<br />

<br />


Answers:
author: Andy Heinzer
body: Hi Tobias,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. There is currently an outage in regards to Bitbucket Cloud via OAuth logins are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in <https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9>

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to get Sourcetree to login to Bitbucket again via this OAuth method.

Sorry again for the inconvenience here.

Cheers,

Andy

comments: author: tobiberlin
body: Thank you very much for your prompt response - the issue is already solved. Good job! :-)
Stuck on SourceTree instalation
Asked by mmalcic1:

I'm trying to install SourceTree 3.1.3. version. Registered to bitbucket and Atlassian, but during the installment process, on Registration screen when i choose Bitbucket i get stuck on Login to Bitbucket screen, and says below "Waiting for login to finish", i also ge this in my browser:   

Confirm access to your account {#toc-hId--1416465142}
-----------------------------------------------------

Invalid redirect_uri

This integration is misconfigured. Contact the vendor for assistance.


Answers:
author: Jimmy Seddon
body: Hi [@mmalcic1](/t5/user/viewprofilepage/user-id/3291533),

It looks like you might be running into this:

<https://jira.atlassian.com/browse/SRCTREEWIN-10965>

While there isn't a posted solution for it yet, you might want to go vote, watch and comment on that issue.

Sorry I can't offer more help.

-James
I can't install sourcetree
Asked by Hansae Kang:

I've used Sourcetree a long time ago, and I re-installed Windows so I also tried to re-install Sourcetree.

But when I tried to log in with Bitbucket, It says 'Invalid redirect_uri: This integration is misconfigured. Contact the vendor for assistance.'

I don't know what is a problem how can I solve it.

What should I do?


Answers:
author: Jimmy Seddon
body: Hi [@Hansae Kang](/t5/user/viewprofilepage/user-id/3291433),

It looks like you might be running into this:

<https://jira.atlassian.com/browse/SRCTREEWIN-10965>

While there isn't a posted solution for it yet, you might want to go vote, watch and comment on that issue.

Sorry I can't offer more help.

-James

comments: author: Hansae Kang
body: Thank you for the information.
cannot login to sourcetree with bitbucket login
Asked by Alex Ge:

Hi there,

I cannot registrant the Sourcetree by using my new Bitbucket account, I have got this error after I login to my Bitbucket on the web page.

![2019-06-05 16_30_55-OAuth authorization ? Bitbucket.png](/t5/image/serverpage/image-id/56662iB3B5F9CFDD8307FD/image-size/large?v=v2&px=999 "2019-06-05 16_30_55-OAuth authorization ? Bitbucket.png")


Answers:
author: Mikael Sandberg
body: Hi Alex,

Welcome to the Atlassian Community,

This is a known issue and Atlassian is working on it, see this thread for more info, <https://community.atlassian.com/t5/Sourcetree-questions/Cannot-login-to-bitbucket-in-order-to-use-sourctree/qaq-p/1100226>.
Can not login source tree using Bitbucket account
Asked by Alex Bokhankovich:

When I perform initial source tree setup just after the installation I see this error after logging in using my bitbucket account![snap.PNG](/t5/image/serverpage/image-id/56655iBDD667F5BDC70906/image-size/large?v=v2&px=999 "snap.PNG")


Answers:
author: Mikael Sandberg
body: Hi Alex,

Welcome to the Atlassian Community.

This is a known issue and Atlassian is working on it, see this thread for more info, <https://community.atlassian.com/t5/Sourcetree-questions/Cannot-login-to-bitbucket-in-order-to-use-sourctree/qaq-p/1100226>.
unable to finish SourceTree installation on windows
Asked by tarunreddy92:

I am unable to login into bitbucket cloud during Sourcetree installation.

<https://www.screencast.com/t/3abp42eGQpOU>


Answers:
author: Andy Heinzer
body: Hi Tarun,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. There is currently an outage in regards to Bitbucket Cloud via OAuth logins are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in <https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9>

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to get Sourcetree to login to Bitbucket again via this OAuth method.

Sorry again for the inconvenience here.

Cheers,

Andy


author: Mikael Sandberg
body: Hi Tarun,

Welcome to the Atlassian Community.

This is a known issue and Atlassian is working on it, see this thread for more info, <https://community.atlassian.com/t5/Sourcetree-questions/Cannot-login-to-bitbucket-in-order-to-use-sourctree/qaq-p/1100226>.
Not able to install Sourcecode 3.1.3. Not bale to proceed with Registration step.
Asked by sarjandesai:

Team,

I am unable to install Sourcetree 3.1.3 client getting stuck on registration steps.

When i click on bit bucket icon to login with existing account i am being redirected on following page and nothing happens .![scourcetree error1.png](/t5/image/serverpage/image-id/56651i826C3CBB9DE1620D/image-size/large?v=v2&px=999 "scourcetree error1.png")![scourcetree error2.png](/t5/image/serverpage/image-id/56650i2A24E4A5F51D6EEF/image-size/large?v=v2&px=999 "scourcetree error2.png")![scourcetree error3.png](/t5/image/serverpage/image-id/56652i3C2EC28BFD3DC696/image-size/large?v=v2&px=999 "scourcetree error3.png")


Answers:
author: Andy Heinzer
body: Hi Sarjan,

Sorry to hear about this problem with logging into a Bitbucket account from Sourcetree. There is currently an outage in regards to Bitbucket Cloud via OAuth logins are not working correctly. This is the cause of the inability to login here and in turn showing that 'Invalid redirect_uri' error message.

Atlassian has just updated our StatusPage about this incident that you can use to track this problem in <https://bitbucket.status.atlassian.com/incidents/l50d1j43zdj9>

I would recommend subscribing or watching that incident for update. Once this incident is resolved I would expect that you should then be able to get Sourcetree to login to Bitbucket again via this OAuth method.

Sorry again for the inconvenience here.

Cheers,

Andy


author: Mikael Sandberg
body: Hi Sarjan,

Welcome to the Atlassian Community.

This is a known issue and Atlassian is working on it, see this thread for more info, <https://community.atlassian.com/t5/Sourcetree-questions/Cannot-login-to-bitbucket-in-order-to-use-sourctree/qaq-p/1100226>.
Where is the HELP?
Asked by Bruce_Holm:

I need documentation on how to use SourceTree with Mercurial and I search for mercurial.

Here is what I get:

![Atlassian_Support_Search_Mercurial.png](/t5/image/serverpage/image-id/56649iC54487A2F824059A/image-size/large?v=v2&px=999 "Atlassian_Support_Search_Mercurial.png")


Answers:
author: Bruce_Holm
body: Brian, I was already aware of the Getting Started area. That was not helpful to me. I was wanting to know how to revert code in a branch back to an earlier revision but Getting Started does not cover that. So I did a search using key words to find this help. I got 0 matches. I then kept removing keywords until Mercurial was left and still 0 matches!

So no, your answer is not helpful. Your Support Search is not helpful.


author: bgannin
body: Hi [@Bruce_Holm](/t5/user/viewprofilepage/user-id/1178836),

There's a menu item in the app under Help for "Get Started with Sourcetree" which takes you to [this site](https://confluence.atlassian.com/get-started-with-sourcetree). It's also available as the first result in a general web search. Hopefully this helps you a bit on your journey.

![Screen Shot 2019-06-05 at 11.51.43 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/56764i80D23B105FD2A063/image-dimensions/259x187?v=v2 "Screen Shot 2019-06-05 at 11.51.43 AM.png")

Cheers,

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: Bruce_Holm
body: I tried copying and pasting the Answer below here and remove the answer. I could do neither. There is no Delete option to remove the Answer I intended as a Reply. The Reply gives me an error that this was HTML text. Go figure!![Atlassian_Communitty_Post_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/56909iC5BC2227042AF58A/image-size/large?v=v2&px=999 "Atlassian_Communitty_Post_error.png")
Lucidchart export to Confluence Whiteboard issues
Asked by Evan Niedojadlo:

Hi everyone,

We would like to export our Lucidchart diagrams to Confluence Whiteboard but it looks like that isn't possible. I have tried svg, png, csv, etc. and this wasn't possible since Whiteboard isn't rendering any of the diagrams via Files or Import.

It's worth noting that copying/pasting from Lucidchart to draw.io worked without any issue.

The alternative is going to involve recreating some Lucidchart diagrams manually in Confluence Whiteboard which isn't a fun time.


Answers:
author: Christina Ristevski
body: Hi Evan! Today we support PDF import, so if you export your Lucidchart whiteboard as a PDF and select our 'whiteboard import' icon from the more menu in the main toolbar (see image attached), you will be prompted to navigate and find your file. Then you can import this PDF/image onto the whiteboard. ![whiteboard import.png](https://community.atlassian.com/t5/image/serverpage/image-id/313485iD8DBEEB6AAF5D128/image-size/large?v=v2&px=999 "whiteboard import.png")

comments: author: Evan Niedojadlo
body: Thank you. We would still want to be able to edit the imported diagram which the pdf import doesn't allow for.

For now, we will import pdfs and have to recreate them from lucidchart as needed.


author: Marcus Little
body: [@Christina Ristevski](/t5/user/viewprofilepage/user-id/3700391) I saw you said "**Today** we support PDF import".

Are there plans to add import from lucid soon?

We have a large backlog of historical lucid diagrams but we want to convert them, not just have them be a static image or PDF.

Thanks!


author: Christina Ristevski
body: Hey [@Marcus Little](/t5/user/viewprofilepage/user-id/1357885) we're investigating what a potential solution to this could look like!


author: Chris Gachot
body: We are ready to move away from Lucid for this solution as soon as there is feature parity.


author: Betany Riley
body: SAME! I am working with our leadership team to use more of the Atlassian suite for users that don't need technical diagraming. Right now, the shapes in a whiteboard are rather limited so technical design would still need to use lucid (unless that is a new feature coming soon). Having the ability to import and edit lucid diagrams (instead of redo the diagram or work from a static pdf) would really tip the scales to moving us over to the Premium Subscription.


Tags: cloud

confluence-cloud

lucidchart

whiteboard
How to find all attachments locked using Cenote Lockpoint?
Asked by Logan Hawkes:

I'm preparing to migrate a Confluence DataCenter (v7.19.20) instance to cloud. The instance has the Cenote Lockpoint app (v3.08) installed. The migration procedure recommends that all locks be removed prior to migration. In space administration you can see all locks on attachments in a given space, but I don't see a way to see all the locks system-wide. I would prefer not to check 600+ spaces one by one. Is there an easier way?

My best idea so far is to set a system-wide unlock value for 1 hour and wait for the system to unlock them. Is there a better way?


Answers:
author: Scott Dudley _Cenote_
body: Hi Logan,

I see that we should clarify our documentation a little bit. The general premise behind the migration is that locks themselves are not migrated (because the underlying files are moving targets anyway).

The only action that we suggest taking before the migration is to let users know that their locks will not be migrated, and to ask the users to check in all in-flight edits that they may be using. The emphasis here is on **saving their edits**, and whether or not the attachment remains locked after applying the edits is not important. The locks themselves are not migrated and their presence does not impact the migration in any way.

The only potential reason to remove the locks on the server might be to prevent emails from being sent out (long after the Cloud migration) informing people that their server-based attachments have been automatically unlocked.

There are two ways to deal with this latter issue:

1. Remove the general mail server from your Confluence Server configuration. You may want to do this anyway for other reasons, such as to stop the daily digest or other notifications from going out after the system becomes inactive.

2. Manually remove all of the locks. This can be done with a single database command. As with all manual database updates, we recommend doing so with the system shut down and with a database backup handy. The SQL to remove all locks (Lockpoint 3.0+) is:

```
DELETE FROM "AO_4ED842_LPLOCK";
```

I hope this helps! Please let me know if we can do anything else to assist.

Scott @ Cenote

comments: author: Logan Hawkes
body: That works. My concern was that the attachments might not get migrated or might become irrevocably locked. If the locks aren't migrated, no problem.

Thanks!


Tags: confluence-data-center

confluence-server

data-center

server
Add Space footer to Overview page
Asked by Mike Bell:

I would like to be able to create a footer, specifically for 1 space that will show on the Site's home page (Overview page).

I have successfully set this up and it works for all of the child pages, but not the Overview /Home page. Is there a way to make that work?

Thanks,

Mike


Answers:
author: Mike Bell
body: While this was quite the work around here is what I did.

I used the Cosmo add-on to create my pages content. Then I edited the page in Confluence (under the Cosmo section) and place specific footer info at the bottom of the Confluence page.

While not ideal, this does simulate the needed footer look and info for the space's Overview/Home page.


Tags: cloud

confluence-cloud
CSUM warning message
Asked by Bill Parlock:

I am working with Confluence version 8.5.5 and the Custom Space User Management plugin version 4.0.11. Both for Confluence Data Center. The plugin is enabled, the license is valid. When I use the CSUM function in Space Tools I receive the warning message "App Disabled, CSUM is down right now". I checked the Confluence Security configuration and the 'External user management' setting is un-checked. I there another setting I should check?


Answers:
author: Ryan Clifton
body: Hello Bill,

By default when CSUM is first installed it is disabled within the System Admin configuration to prevent Space Admins from using the application before it has been fully configured.

Due to this it will mean that you will need to access the System Admin Configuration and enable CSUM. This can be done by going to Manage Apps \> Expand CSUM \> Configure \> Space Group Config \> General and then toggle **Add-on deactivated**.

![Screenshot from 2024-03-19 15-02-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/313047i17913A6BF01BF516/image-dimensions/369x245?v=v2 "Screenshot from 2024-03-19 15-02-55.png")

If you require any further assistance then feel free to contact PPL Support (CSUM Vendor). This can be done by Emailing support@thepluginpeople.com or by using our [Customer Portal](https://thepluginpeople.atlassian.net/servicedesk/customer/portal/1).

Regards,  
Ryan (PPL Support)

comments: author: Bill Parlock
body: Yes, that was it. Thank you!


Tags: confluence-data-center

confluence-server

data-center

server