youngmon/atlassian-qna huggingface dataset:
How do I rewrite a URL in Confluence Cloud?
Asked by Ross Trusler:

I am migrating from Confluence Server to Confluence Cloud. We have a couple spaces that are public-facing for support purposes (e.g. knowledge base), and have used URL redirects to shorten <http://domain.com/wiki/display/SPACE/Home> to something more customer-friendly like <http://domain.com/downloads> or <http://domain.com/kb>

On our own servers, this was done through Tomcat or an Apache reverse proxy.

How do we get this done on Confluence Cloud?


Answers:
author: Nick Muldoon
body: Hi @Ross Trusler,

We experienced a similar issue - we wanted to brand our documentation as our own, and that included the URL.

Last week we released [Instant Websites for Confluence](https://marketplace.atlassian.com/plugins/instant-websites) to improve the experience when our customers browse product documentation. Traditionally, customers would browse our documentation direct on Confluence (arijea.atlassian.net). We found the page load time problematic and the mobile style less than ideal.

With Instant Websites [our documentation](http://docs.arijea.com/documentation/redaction/redaction-for-confluence-user-guide/) is automatically converted from a Confluence space to a static, mobile responsive website. That is then deployed to Amazon Web Services.  
In short, with Instant Websites for Confluence Cloud every time a customer wants to read the documentation they get it immediately, regardless of the device they are on.  
I thought it may be of use. If so, I would love any and all feedback on how we can improve the product.  

Thank you Ross, have a great day,  
Nick


author: m@
body: Hello Ross,

You wont be able to do this in the same way with Confluence cloud. Your best option will be to use an external url shortening service, which may be ok but will probably be on a different domain.

Cheers,

Matt


Tags: cloud

confluence-cloud

instant-website
confluence 5.5.2 tasks not working
Asked by Trevor Foley:

Hi,

We're using the "\[\]" to create a task then, "@" to select a user and finally "//" to add a due date but nothing is appearing in the users task list.

What are we missing?

Thanks!


Answers:
author: Guilherme Nedel [Atlassian]
body: Yeah...

There is a chance you are seeing the issue documented in [this article](https://confluence.atlassian.com/display/CONFKB/Missing+Task+After+Upgrading+to+Confluence+Version+5.5+And+Above). [Here there is more info](https://confluence.atlassian.com/display/DOC/Configuring+Workbox+Notifications) that the team has put together for additional detail on the notifications functioning, it is a good chunky thread.
How to publish news on Confluence dahsboard
Asked by Naama Lev:

Hello Experts

We have confluence installed instance version 5.5.1

I'm now trying to find a way to display generic news on the confluence dashboard that everybody will see when opening confluence in their browsers. These would be generic news, i.e. they're not linked to a specific topic/space in Confluence.

In addition it should be possible for every user to add news entries to this news section.

Is there a function somewhere in Confluence to do this (maybe I've simply not been able to find it) or is there a module/plugin etc. available to do this?

In addition - I would like to restict the news section to be seen only be specific group

Thanks for in advance for your help/input.

Naama


Answers:
author: Chii
body: A lo-fi option would be to add an [include page macro](https://confluence.atlassian.com/display/DOC/Include+Page+Macro) to the dashboard template (you can edit the dashboard by going to [Global Templates and Blueprints admin page](https://confluence.atlassian.com/display/DOC/Editing+the+Site+Welcome+Message), and find the 'Default Welcome Message' part and edit it).

The page you include could be from a special space (say, called NEWS), and is set to be editable to a specific group you want to be able to add news entries, and restrict the view permission to those who you want to be able to view the news. To add news, simply edit that page that is included. Then it should show up on the dashboard just for those who have permission because the page include macro will check permissions on the page.

comments: author: Naama Lev
body: Thanks :)


author: Remo Siegwart
body: You may want to try our [Custom Dashboards add-on for Confluence](https://marketplace.atlassian.com/plugins/com.simplenia.confluence.plugins.customdashboards), which allows you to replace the default dashboard of Confluence with a custom one defined on a wiki page. There you could use the [Blogposts macro](https://confluence.atlassian.com/conf57/blog-posts-macro-701434962.html) or our [News Teaser macro](https://marketplace.atlassian.com/plugins/com.simplenia.confluence.plugins.newsteaser) to list the most recent news by label. With this solution, other users could easily contribute by just adding a certain label to their important blogposts.

Hope this helps


Tags: dashboard
Breadcrumb Navigation Bar - Confluence 5.7
Asked by Mike Rathwell:

I'll start with, even with the oddness I can't yet explain, I *love* this plugin. What I need to know are the following things:

1. I used the "breadcrumb-navigation-bar" macro on one of my pages (thinking it would only appear on those pages). It didn't. It now appears *only on my sessions* on every page I go to. I like it but why is it doing this? I took the macro out of the page and it still shows the BNB on every page now. How to make this go away (if indeed I decide to do this)
2. I tried, from the documentation, to configure the BNB... However, I don't see it in the Look and Feel section at all for the Space; is it hidden in one of the layouts?
3. I like it a lot; so much, that I feel like imposing it on all the users (who I *know* will like it since I work closely with all of them). Is there a place in the overall system configuration/layout that I would insert this so this is the default behavior of the breadcrumbs? This would solve a lot of "help me help me" calls I get when people end up where they don't expect due to not knowing what the "..." means in the default breadcrumbs

Any assistance would be great. To my mind, this is what the breadcrumbs should be in Confluence. Adds a whole new realm.

An update: Now that it is in, everyone after refreshing a page can see the BNB. HOWEVER, I don't see how to configure it and, unless I am on an edit page in Confluence 5.7, one can't see the entire bar. Can see the stub of the current space home but cannot see the "home" block at all. It appears to be hidden behind the sidebar.


Answers:
author: Nancy Jaiswal
body: Hi Mike and Aram,

Our plugin [Space Hierarchy \& Breadcrumbs](https://marketplace.atlassian.com/plugins/com.hivestone.confluence.plugins.spacehierarchy/overview) shows the breadcrumbs at top of each page to each user once installed. It also has option to create Space hierarchy as per product or versions of product etc. Breadcrumbs follow the space hierarchy created. I think you will like the solution.


author: Aram Ghanimian
body: I am tyring to upgrade to the latest version, is it as simple as out with the old and in with the new? should I disable, then add, then remove the old one if successful?


Tags: addon-org.syllant.atlassian.confluence.plugins.bnb

confluence-administration
Panel macro pdf export issues and title text rendering
Asked by Karie Kelly:

We would like to use the panel macro to support template requirements we have to have solid heading sections that are a dark background with white text.

1. # For the title text, we tried inserting white as well as the html code for white - but, it continued to render black, why?
2. When we exported the page to PDF, the background rectangular portion of the panel was over 6-7" in height vs just being the height around the title text. How do we keep a standard panel height?


Answers:
author: Steffen Heller
body: Just tried it out of curiosity.

I can enter colour names. Colours and the height of the title area are displayed correctly.

Perhaps something else is causing problems for you?


Tags: confluence-administration
How do I apply the same table formats to the Word export?
Asked by Karie Kelly:

We would like to use confluence to collaborate on statements of work that require specific formats. However, when we export to Word, none of our table formats such as row backgrounds and table borders are applied. It doesn't seem like we should have to modify velocity templates for the Word export to at least look the same as the UI or PDF export. How do we apply the same table modifications in the Word export?


Answers:
author: Steffen Heller
body: You must check for the settings used for the word export. As far as I know there is a word export template somewhere. So the job would be to find out where that is, ensure you have permission to adapt it, learn about the syntax and change to your liking.

If you search for confluence + word export you might find some more information like the following <https://confluence.atlassian.com/display/CONFKB/How+to+Customise+MS+Word+Exports>


author: Mike Rathwell
body: Karie,

I haven't used it myself (yet) but perhaps the [Scroll Office plugin](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-office) would do the job for you? This is something I'll be dealing with here eventually

mike


Tags: confluence-administration
How many users can browse on a space?
Asked by Jose Padilla:

If I have a 10 user plan, can I still share a Space so that more people (other than the 10 users) can browse and learn from the space and the pages in it?P


Answers:
author: Nic Brough -Adaptavist-
body: Grant access to "anonymous" in the space permissions, and anyone can browse it without logging in.


author: Jose Padilla
body: Generally linking to "anonymous" users...so that they are able to see the space but not collaborate in it.


author: Chii
body: when you say 'share', are you talking about the Share Page dialog, or just generically linking to the page/space directly to users?


Tags: cloud

confluence-cloud

permission

user
Controlling access to Spaces via AD security groups?
Asked by glicursi:

Is there any way to have Confluence tie into AD security groups (not OU's).

Basically, we would have multiple AD security groups, named Support and Developers

And we would have two spaces in Confluence, say Infrastructure and Development.

And we would want members of the Support AD group to have read/write access to Infrastructure Space and Development to have read only to the same space.

And the converse to be true for the Developers AD group. They would have read/write to Development and read only to infrastructure.

Is there a third party tool that will make this possible? Is it doable just using Confluence? And the above is just one example.


Answers:
author: Mike Rathwell
body: George,

That is utterly doable with Confluence out of the box. In the space permissions, you can set group accesses as/how you want them on any space with quite fine grained control. That is the way I do it in my shop; basically it lets me worry about making the wiki do what I want and access is automagically done as IT assigns people to their defined AD groups.

It works very well. Once you get down this path, you do need to be vigilant and make sure that space administrators aren't granting specific access to discrete people. I did run into that little problem and just do a sweep across the spaces once in a while to make sure there wasn't any "special" stuff going on.

mike


Tags: confluence-administration
Attachment size limit for Confluence
Asked by Julio Valdez:

Hi,

Is there a size limit for an attachment to upload to Confluence? My version is "Atlassian Confluence 5.6.5"

Previous thread where I did not find a definite answer.

<https://jira.atlassian.com/browse/CONF-20912>

Thanks in advance.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You can configure the attachment size as mentioned [here](https://confluence.atlassian.com/display/DOC/Configuring+Attachment+Size).

The link you have mentioned is a bug but you will run into that only if you have configured the attachment size limit to be more than 2GB.


Tags: confluence-administration
Why doesn't Chrome work with Confluence for Excel macro?
Asked by Charlie Johnson:

I added the Excel macro to a page. When click the "Edit in Office" button I get an popup which says "Firefox or Internet Explorer is required to use this feature" I don't like IE or Firefox that much. Why can't I use Chrome for this feature? Thanks, Charlie


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Charlie, this is a concern that has been expressed along the thread for this issue report, [found here](https://jira.atlassian.com/browse/CONF-23322). Some news about the subject is that latest versions of Confluence port a different view file engine that render attachments within the application nicely - now, in case you are looking for the editing part of the feature, you may like to add you concerns directly to the bug ticket in order to further increase its relevancy.

Hope this can lead you to the right path.


Tags: chrome
Confluence 5.6: Hide Page Information under Tools
Asked by R Donato:

Hello,

I'd like to hide the Page Information option under Tools from Anonymous users. Does anyone know how to do that?

Thanks!


Answers:
author: Alex Yasurek
body: Hi,

In that case then you just need to find the ID of the specific item in the tools menu you want to hide.

Example:  
` ``AJS.toInit(function(){`  
` ``if` `(AJS.params.remoteUser == ``''``){`  
//attachments link  
` ``AJS.$(``'#view-attachments-link'``).hide();`  
//page history link  
` AJS.$(``'#action-view-history-link'``).hide();`  
etc..  
` ``}`  
` ``});`

If you are using chrome, just highlight the link, right click and select "Inspect Element" to find the ID of that specific link. When you have the ID just add it to the list of things being hidden inside the if statement above.


author: R Donato
body: Thanks for the quick response. I actually found those two pages during my initial search for an answer. But I am specifically looking to hide Page Information. I don't want to hide the Tools menu entirely since it contains options that I want anonymous users to have access to. I'm wondering if there is a way to hide options within the Tools menu.


author: Alex Yasurek
body: Have you tried using Javascript and css?

Here are two links that should help you achieve what you are looking for:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=697139365>

<https://confluence.atlassian.com/display/CONFKB/How+to+Hide+Elements+in+Confluence+Using+CSS+or+JavaScript>


Tags: confluence-administration
Can I add my internal instance of JIRA to Confluence Cloud
Asked by Kathy Plamann:

Hi All

Does anyone know if I can link my internal instance of JIRA to our On Demand instance of Confluence? We also have JIRA On Demand.

Thanks

Kathy


Answers:
author: davy
body: Hi Kathy,

Yes, it is possible to link those platforms together.

Have a look at the documentation

<https://confluence.atlassian.com/display/Cloud/Linking+to+server+applications+from+your+cloud+instance>

Best Regards,


author: TomC
body: Hi Kathy, We have the reverse situation (on-prem Confluence, cloud version of JIRA), so I'm interested in seeing answers to your question.


Tags: cloud

confluence-cloud
table copy and paste in Confluence failed after FireFox update 36.0.1
Asked by Andrea Schmidt:

After this update ( FireFox 36.0.1) we can?t copy and paste a table - all formatting disappear.

Hope you can help

Andrea


Answers:
author: Jacob Boyko
body: My users are experiencing this problem as well. Using Confluence Version 5.7.3. The problem is only evident when there are page sections and when pasting from Excel.- Pasting a table copied from Excel into a new page works, but \*once a section is added\*, it pastes as plain text.- Pasting a \*table copied from a web page works fine\* even when sections are enabled.- Problem persists with Firefox 37.0.2- Could not replicate problem in Chrome


Tags: copy

firefox

paste

table
I need to move hundreds of pages from version 5.5.4 to version 3.5.3, how do I re-enable wiki markup in 5.5.4 to make this easier??
Asked by Bryson:

I have been tasked with moving hundreds of pages (many of which contain images and attachments) to our in-house maintained version of Confluence. If I could get wikimarkup back working on version 5.4.5, that would really help the transition.

Thank you.


Answers:
author: MattS
body: That's tricky. You could use the xml rpc API to extract the XHTML data from 5x and the reformat it to the old wiki markup and then use an old API to import it. But if it's only a few hundred pages it's going to be quicker to cut and paste. Honest.


author: Bryson
body: I don't have any say over what we do with the local version (and I believe they've held off upgrading because of the missing markup editor functionality), so that, unfortunately, won't solve my particular problem.

Thanks for the quick response, though!

comments: author: Jobin Kuruvilla [Adaptavist]
body: Ah, that's bad. You can still request a backup and then upgrade it locally or in test environment ;) I know, I know - not what you want to hear!


author: Nic Brough -Adaptavist-
body: It's not an upgrade, it's a downgrade!XML and HTML exports of a space might be worth a try, but I don't know if a 5.4 export is anywhere near somethign version 3 can read.


author: Robert Massaioli _Atlassian_
body: Nick is right. It won't work. We explicitly block downgrades like this because you can't test imports from future releases against old releases at the time you make the old release.


author: Jobin Kuruvilla [Adaptavist]
body: It is not possible to have wiki markup in 5.4.5. have you considered space imports?

If you want to do individual page imports, upgrade the local Confluence and copy paste the pages. You can also use the new source editor if you want to manipulate the xhtml source.


Tags: cloud

confluence-cloud
access confluence data remotely
Asked by Tony Hayes:

I work for a software development company that uses Confluence on demand for a Knowledge Base for our app. I would like to take this to the next level and provide client logins that we can integrate with our app, so that the client authentication is passed when they click a link. I have not found any documentation on how to do this type of remote connectivity. Could you provide information on externally accessing Confluence On Demand data via this type of remote connectivity, starting with passing login information from a link? Thanks


Answers:
author: Deividi Luvison
body: Hey Tony,

Doing this kind of remote connectivity directly into Cloud is not possible ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad") (not that I'm aware off), what you could do is set up [google apps for your could instance](https://confluence.atlassian.com/display/Cloud/Setting+up+Google+Apps+for+your+site) and then integrate your internal app with google apps.

I don't know exactly how you can integrate your app with google apps however if you find that maybe is a good direction to achieve the end you want.

Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: cloud

confluence-cloud
Upgrade failed from 5.7 to 5.7.1
Asked by Neal Culiner:

I was running 5.7 on Windows Server 2012 R2 (x64) and just updated to 5.7.1 and now my site <http://wiki.nc-software.com> does not run. I get a page with an error of $soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters)

How do I resolve this?

Thank you.


Answers:
author: Neal Culiner
body: I followed those steps after googling the error and finding <https://confluence.atlassian.com/display/CONFKB/Comment+Box+Disappears%3A+%24soyTemplateRendererHelper.getRenderedTemplateHtml>

It did not resolve the issue.

In just now trying this again I took a look at the confluence log file and noticed a few I/O permission errors. I made a few changes to permissions and the service account and now it's running again.

Thank you.


author: Mallmann
body: Hello Neal,

I saw you've raised a ticket with us, so I'm answering the same steps here:

From the logs you've pasted to this ticket it seems to be related to the soy-template plugin not being enabled. Having said that, please follow the steps below to fix it:  
1. Shutdown Confluence  
2. Backup your database  
3. Run the following SQL query against your application's database (this will set all plugin modules back to their default enabled/disabled state, so be sure to check that all plugins are functioning as expected, especially the HTML Macros if you have them enabled):

```
UPDATE BANDANA SET BANDANAVALUE='&lt;map/&gt;' WHERE BANDANAKEY='plugin.manager.state.Map';
```

4. Delete the following cache folders:
> \<confluence_home\>/plugins-osgi-cache  
> \<confluence_home\>/bundled-plugins  
> \<confluence_home\>/plugins-temp  
> \<confluence_home\>/plugins-cache  
> \<confluence_home\>/bundled-plugins_language

5. Start Confluence. The cache folders will be recreated and the plugins will be rebuilt  
6. Check if all your plugins are working as expected

In case you're not sure where the _\<confluence_home\>_ directory is located, please refer to this documentation: <https://confluence.atlassian.com/display/DOC/Confluence+Home+and+other+important+directories>

I hope it helps!

Eduardo
Does Confluence include unlimited data space? Or do I have to buy data space for Confluence separately?
Asked by DynaS:

Does Confluence include unlimited data space? Or do I have to buy data space for Confluence separately on a by Atlassian hosted solution?

Best regards


Answers:
author: Nic Brough -Adaptavist-
body: No. See <https://confluence.atlassian.com/display/Cloud/Atlassian+Cloud+Storage+Policy>

Have a read through <https://confluence.atlassian.com/display/Cloud/About+Your+Data> as well


Tags: cloud

confluence-cloud
Can users be merged in Confluence 5.5.2
Asked by Marco Huygen:

I am using the internal database for usermanagement and recently we installed aan Active Directory. We don't have all the accounts in AD (because some external suppliers have access to Confluence and they are not part of AD) butr I want to merge our internal accounts to an AD-account without losing data.

Is this possible in 5.5.2?

Thx


Answers:
author: Marco Huygen
body: Thx!


author: Brian
body: As far as merging the actual users, that's not possible. If you create a new user in AD, you will also have to recreate that user's group memberships manually. There isn't a way to migrate those memberships over from the internal user to the new AD user without some database manipulation, which Atlassian does not support. But if you're interested, there's a KB for that: <https://confluence.atlassian.com/display/CONFKB/Migrate+Local+Group+Memberships+Between+Directories>

However, when you create a user in AD, as long as that user has the same username as the user in the internal directory, the association between the user and the content they created under the internal user will remain.

Hope this helps!


Tags: confluence-administration