youngmon/atlassian-qna huggingface dataset:
email notification
Asked by Christophe AUBREE:

hello , the email notification to my team is not working . thanx for your help .


Answers:
author: Iain Dooley
body: [@Christophe AUBREE](/t5/user/viewprofilepage/user-id/4062343) a couple of people have reported this, I've posted the issue in the Atlassian Slack channel, but you could also go back to trello.com/contact and submit your report directly to Trello rather than to the community here.
Trello Boards Communicating with Each Other
Asked by keenan:

Is there a way to have Trello Boards communicate with each other? For example, If I move a card in one board (Board A) to a particular list, that card is automatically copied and placed on the first list of a separate board (Board B) where it gets moved across the board until it reaches the end, then gets moved onto the next list within Board A? That may be difficult to follow... sorry.


Answers:
author: Iain Dooley
body: [@keenan](/t5/user/viewprofilepage/user-id/4061974) you can do this using Butler commands, or you can do it using the Unito power up, or you can create a custom set of functions that do what you need through the API.
Unarchive every card?
Asked by Raegan Fordemwalt:

Is there a way I can unarchive every card on a board with butler or something similar and not by hand? I know you can easily do that with lists but not with individual cards

Thanks,

Raegan


Answers:
author: Iain Dooley
body: [@Raegan Fordemwalt](/t5/user/viewprofilepage/user-id/3885381) you can only do this with the API. This Trellinator function will do it:

<https://gist.github.com/iaindooley/30e209d57c5bca2ebef0acff7f985280>

You can run that function using BenkoBot here:

<https://app.benkobot.com/>

Just update the "My Board" to the name of your actual board. The default card limit on a search query is 1000, depending on how many cards you have you might need to run it multiple times.
Can someone from Trello give the team a tutorial?
Asked by Nicole Nimri:

My team is thinking of upgrading, but would help to learn how to use Trello a bit deeper first. Is there something on Trello more descriptive than the welcome video?

Thank you!


Answers:
author: Garrett
body: Hi Nicole,

The first place that I'd suggest is the Getting Started Guide, which is a great illustrated how-to guide for getting started with Trello: <https://trello.com/guide>

You can also check out our webinars and video tutorials:

* <https://trello.com/webinars>
* <https://www.youtube.com/playlist?list=PL4H_oPRK80z5Rq0aBNxeeS5sVPyDrNXCh>

Additionally, sometimes one of the best ways to get started with Trello is to see how other people are using it to gain perspective on their own projects. Check out our new Templates page here <https://trello.com/templates> and our Trello Team Playbooks at <https://trello.com/teams>

Hopefully that helps you get a bit more familiar first!


Tags: tutorial
New User never receives invite
Asked by John Robbins:

Support,

Could you check any blocked email accounts on our confluence cloud instance? A single user is not receiving email invites. I've resent and even tried removing and readding the user.

No luck. He of course checked his Junk Mail folder.

Thanks.


Answers:
author: Jack Brickey
body: [@John Robbins](/t5/user/viewprofilepage/user-id/1549940) , The community is a support forum and is not monitored by the official Atlassian support group. So if you ever want their help directly you need to go to Atlassian support. Now if you happen to be on a free tear then you are limited to the community

with that out of the way, Is there anything unique about this user's email? Are you able to contact your IT group to see if the email was received at the server? You could share the URL directly to the user via an email. Once you do that are they able to actually create an account?

comments: author: John Robbins
body: Nothing unique about the email. I invited about 5 other users on the same invite and they all worked successfully. I shared the url earlier but waiting to see the results.  

Looking at other support posts, it seems that sometimes Atlassian blocks an email address and they need to remove it manually on their end.


author: Jack Brickey
body: Are you on free tier? If not contact [Atlassian Support](https://support.atlassian.com/contact/#/). If so let me know.


author: John Robbins
body: I submitted a support ticket. [JST-741676](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-741676)

Thanks.


author: Jack Brickey
body: Please update us. I'm interested if this is another blocked email. Did you send site URL to user?


author: John Robbins
body: It was another blocked email issue. The ticket has been resolved.  
As I noted in the ticket, this was a total silent failure. It would be nice if the site admin (me in this case) could see the blocked emails and be able to remove it. Alternatively, display an error to the admin when the user email fails.


author: Jack Brickey
body: Agree. It can be frustrating and I'm seeing this more frequently. Unfortunately there is no way to identify this as the admin from what I have learned, it requires Atlassian support.


Tags: cloud

confluence-cloud
jira team is not able to access confluence
Asked by Sudhir Bhatia:

We use Jira and have a team of 45 people, I am one of those. whole team is able to access jira issues, but not able to access my confluence pages (I am licensed confluence user).

i want them at least to access my confluence pages to view and upload their files.


Answers:
author: Srinatha T
body: Hi [@Sudhir Bhatia](/t5/user/viewprofilepage/user-id/4775516) ,

Welcome to Atlassian community.

Yes, you can allow jira users to access confluence . You will find all the info regarding the same in the below article

* [give-access-to-unlicensed-users-from-jira-service-desk](https://confluence.atlassian.com/doc/give-access-to-unlicensed-users-from-jira-service-desk-829076204.html)

I hope the above information helps. Have a good day.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Organize global templates in Confluence
Asked by Jurica Petricevic:

Hi Community,

is there a way to better organize global templates?

The list we have is too long and most templates arent in use but still needed.

Some kind of categorization or space restriction?

Does anyone have some solution or know if there is such a thing?

Best regards

Jurica Petricevic


Answers:
author: Pramodh M
body: Hi [@Jurica Petricevic](/t5/user/viewprofilepage/user-id/3994191)

The list of templates you create globally will be visible in Global Templates and it will be enabled for all the spaces

<https://confluence.atlassian.com/doc/create-a-template-296093779.html>

For your requirement, there is an open issue here which is not considered

<https://jira.atlassian.com/browse/CONFSERVER-38566>

But here's an open issue to promote the pages per space basis

<https://jira.atlassian.com/browse/CONFSERVER-34457>

Thanks,  
Pramodh


Tags: confluence-server

server
Multiple views of the same document
Asked by Brett McLindin:

Hello, I am writing a user manual for two different groups of stakeholders I would like to put on Confluence.

For Group A, I would like them to be able to see the whole manual (Confluence page)

For Group B, I would like them only to see a subset of the manual (various bits throughout the Confluence page).

Is there a way I can do this as a switch and just keep maintenance of one Confluence page?

i.e. have a switch at the top that says "For Group A press ++here++ , Group B press ++here++" and that then shows them the relevant part (all or subset) of the manual? There is no security concern if someone selects the wrong Group, just more irrelevant stuff for them to read through.

Thanks.


Answers:
author: Sven Schatter _K15t_
body: Hey [@Brett McLindin](/t5/user/viewprofilepage/user-id/4806962),

The use case you are describing is pretty much exactly why we created our app [Variants for Scroll Documents](https://marketplace.atlassian.com/apps/1226295/variants-for-scroll-documents?hosting=datacenter&tab=overview&utm_source=atlassian-community). Via page labels, it allows you to define what pages should be available in what variant. And on a content level you can make use of the [Scroll Conditional Content Macro](https://help-cloud.k15t.com/scroll-documents/Define-Conditional-Content.14048002093.html) to define what content should be visible in what variant.

If are not Cloud but on Data Center you'll find similar functionality in [Scroll Versions](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=datacenter&tab=overview&utm_source=atlassian-community).

Hope this helps!

Cheers,  
Sven

comments: author: Brett McLindin
body: Hi Sven, thanks for this, will give it a try.


author: Jack Brickey
body: You can't restrict content within pages but can at the page level. Maybe you could structure the content to be restricted on pages so that you can restrict the permissions on those pages.

comments: author: Brett McLindin
body: Thanks Jack, good to know.


Tags: confluence-server

server
Cloud Migration of significant Plug Ins
Asked by Philipp Nuissl:

Hello,

we heared Atlassian will stop support for Confluence serverbased Systems in 2024?

Now we have to plan migration of our instance to Confluence Cloud.

Is ist possible to migrate all of our important Plug Ins like Brikit Theme Press, ConfiForms etc.?

Thanks in advance for some information.

Regards Philipp


Answers:
author: Max Foerster - K15t
body: Hi [@Philipp Nuissl](/t5/user/viewprofilepage/user-id/1139547) ,

preparing a migration will require some work in advance. Did you come across the official [Cloud Migration Guide](https://www.atlassian.com/migration/plan/cloud-guide#introduction) yet? There's a section about apps as well: [Assess apps and integrations](https://www.atlassian.com/migration/plan/cloud-guide#assess-apps-integrations)

It also gives you many pointers on how to start your preparations and what tools are available (Cloud migration assistant). You will have to evaluate the use of your apps step-by-step and probably look for documentation or reach out to the vendor.

Best, Max

comments: author: Philipp Nuissl
body: Hi Max,

thanks, got it..

Best


author: Alex Medved _ConfiForms_
body: As [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014) said, start with CCMA and assess apps.

ConfiForms supports automatic migration, but there are differences in plugin functionality between server and cloud

We have them documented on <https://wiki.vertuna.com/display/FORMS/Migration+from+server+to+cloud>

Feel free to reach out to our support if needed [@Philipp Nuissl](/t5/user/viewprofilepage/user-id/1139547)

Alex


Tags: app

confiforms

confluence-server

migration-customer-care

server
document versioning
Asked by Holaplay:

```
????? ?? ?????????? ???? ???????? ? ??????????, ? ?? ??? ????????? ?? ????????? - ?????? ??????????
```

![?????? ?????? 2022-03-11 ? 13.05.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/187687iD386BC4515492BF8/image-size/large?v=v2&px=999 "?????? ?????? 2022-03-11 ? 13.05.56.png")


Answers:
author: Brant Schroeder
body: [@Holaplay](/t5/user/viewprofilepage/user-id/4806754) Welcome to the Atlassian community

What you are showing in your screenshot is all the delivered application provides. You can use one of the many marketplace applications to have a different versioning experience. [https://marketplace.atlassian.com/search?product=confluence\&query=version](https://marketplace.atlassian.com/search?product=confluence&query=version)
Labelled content does not find some pages
Asked by Tech Support:

Hi Atlassian Support,  

I would to ask a question about labelled content,  
When the user click the label, it shows as no pages,  
But actually, we've already linked those labels with page articles.

But when the users open the label and direct into this pages, the label content will appear as **no pages**   

Did this Labelled content only can appear for user with confluence license?  

<br />

<br />


Answers:
author: Andrii Maliuta
body: Hello [@Tech Support](/t5/user/viewprofilepage/user-id/4508721) ,

In Confluence with a large amount of content and sometimes with performance issues it can take some time for content to be indexed and if you add label to a page and click the label to see the list of pages, the new labelled content can be missing.

You can run Re-inexing manually or wait for some time and check again.


Tags: cloud

confluence-cloud
How can I switch off e-mail notifications?
Asked by Ethan Rizos:

Hi all,

I have integrated the Confluence app onto my personal Slack account so that I can receive Slack notifications rather than e-mails for pages I am following. Despite this, I still receive the e-mails even when I have deactivated them in my Confluence settings. Anybody know how I can remove these duplicated notifications? I have no problem with this in Jira.

Thanks in advance!


Answers:
author: Jack Brickey
body: Please reference this documentation- <https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/> which explains how you can refine your notifications.


Tags: cloud

confluence-cloud

email

notification
Is there any search syntax for searching connected macros in a Confluence page?
Asked by Sujith Voona:

I wanted to display my Power BI report on Confluence page, so I used iFrame macro to connect the report and it worked. I gave a title to this connection. While trying to search for this connection I typed the title in the search bar but the connection did not show up!

Is there any search syntax for searching connected macros or is there any better way to search these connected macros?


Answers:
author: Andrii Maliuta
body: Hello [@Sujith Voona](/t5/user/viewprofilepage/user-id/4795683) ,

You can use "macroName:MACRO_NAME_HERE\*" (e.g. "macroName:details\*") in the Search field to find pages with this macro.

Thanks


Tags: cloud

confluence-cloud
?????????????
Asked by ????:

?????

????????????

?????????????????????

???????????????google????????????

??????????????????????????????????

????h1. ????1???????????????????????????????????????????????????

??????????????

??????????????


Answers:
author: Ollie Guan
body: Hi [@????](/t5/user/viewprofilepage/user-id/4805697) ,

Pls refer to this [KB](https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031)and try to [contact support](https://support.atlassian.com/contact) to have the old editor enabled on your instance.
After Background Color macro is used, text directly beneath it is in #text element not in a <p>
Asked by Andrea Rodriguez:

Why does the background-color macro cause text directly beneath it to be in a #text id element versus a normal \<p\>? I have to push my text down a line to get to show as normal paragraph text. I also can't seem to place any styling on the #text id using the stylesheet.

![2022-03-10_18-13-44.png](/t5/image/serverpage/image-id/187620i3AA5D2F551501331/image-size/large?v=v2&px=999 "2022-03-10_18-13-44.png")

![2022-03-10_18-13-53.png](/t5/image/serverpage/image-id/187621i163F01286A595F15/image-size/large?v=v2&px=999 "2022-03-10_18-13-53.png")


Answers:
author: Brant Schroeder
body: [@Andrea Rodriguez](/t5/user/viewprofilepage/user-id/4584001) I would suggest submitting a ticket to the app developer so the can look into it. [https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=support&hosting=cloud)


Tags: confluence-server

server
Feature Request: Table of Contents should parse headings found in an Except Include
Asked by YG:

Hello,

Currently the Table of Contents macro is not able to include the headings as part of Excerpt Includes. It would be nice if this could be added, because with out it these headings are not part of the Table of Contents.

It's akin to any book's index, but with missing entries for pages that are in fact in the book.


Answers:
author: Andy Gladstone
body: It's our job to put in the effort - results are sometimes outside our own control!


author: YG
body: Thanks, voted... Although I doubt this will ever see the light of day.

As of today there are 4,989 unresolved tickets


author: Andy Gladstone
body: [@Kevin Parker](/t5/user/viewprofilepage/user-id/4801369) let me first explain why Headings in an excerpt macro don't populate in the ToC on a page the macro is being used on. Since the excerpt macro is mirroring the detail from the parent page, it is not bringing over the underlying formatting from that page - which means that the ToC cannot pick up the content as a heading that should be included in the child page's ToC.

Now that you know, you can vote for this existing feature request using this [link](https://jira.atlassian.com/browse/CONFCLOUD-72449?filter=98690&jql=project%20%3D%20CONFCLOUD%20AND%20resolution%20%3D%20Unresolved%20AND%20text%20~%20%22excerpt%20macro%20table%20of%20contents%22%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC).


Tags: cloud

confluence-cloud
it's possible to set a space reference inside a page tree?
Asked by Rafael Brito:

So I have a space and want to show this space's pages inside a other space's page tree.

to make it more clear, let's say that I have two spaces: company, and IT.

so I want to have inside of company space, a page of "IT" mirroring the IT space (being parent of all pages hosted in IT, and child pages of this pages, and reflecting all changes made inside IT)

something like:

COMPANY (space)

\|_ p1

\|_ p2

\|_ IT

\|_ p4

\|_ p5

\|_ p6

---------------

IT (space)

\|_ p4

\|_ p5

\|_ p6

this is possible?


Answers:
author: Andy Gladstone
body: [@Rafael Brito](/t5/user/viewprofilepage/user-id/4804833) Welcome to Confluence!

The /pagetree macro cannot reference pages outside of the space that the page tree is being inserted in. You can use the space shortcuts along the left pane to provide links to pages in another space, or a page that has a page tree macro in another space.

I hope this clarifies functionality for you.


Tags: cloud

confluence-cloud
AddOn is not working: Navigation Menus - quick & easy orientation
Asked by Patrizia:

Hello,

the AddOn: Navigation Menus - quick \& easy orientation, ist not saving and showing my created menu. Is it a bug or am I doing something wrong?

I created the menu, I activated the menu and I click on save. But nothing happens.

I'm still on the page. I can't see any created menu. And if I click on a different page, the menu that I created is gone. Even though I clicked on save. It's sad, because all the work is gone.


Answers:
author: Patrizia
body: Ok, I found out, what the problem is:

When I click on "get started" it looks, like you are able to create your menu. But nothing happens after clicking on save.

But when I go to "configure" it shows the same mask, but when I save it there, it shows me that it is saved, after clicking on the button. And now I can see the menu.


Tags: cloud

confluence-cloud
How to Remove Attachment Icon?
Asked by Randy S:

End users currently have access to the attachment icon. This icon subsequently provides them access to historical attachments which not our desired functionality. Is there a way to remove the attachment icon in order to end their access to historical attachments?

![image.png](/t5/image/serverpage/image-id/187578iA307A965BA036837/image-size/large?v=v2&px=999 "image.png")

Thanks in advance!


Answers:
author: Brant Schroeder
body: [@Randy S](/t5/user/viewprofilepage/user-id/4402790) there is no delivered way to remove it. Iam also not aware of any apps that provide this functionality. You could always remove old attachments.

comments: author: Randy S
body: The odd issue is, is some users can see the attachment icon, and other can't see the attachment icon. I looked at the permission settings and there was nothing obvious to suggest a reason for the discrepancy.

Unfortunately we need to keep the old attachments for our records.


author: Brant Schroeder
body: The icon will only appear if a page has an attachment on it. If the page has an attachment then all users should see the icon.


Tags: access

attachment

cloud

confluence-cloud
Confluence won't start
Asked by eci_osc:

I've never seen this before but Catalina.out stops with:

2022-03-10 11:46:08,800 INFO \[Catalina-utility-1\] \[com.atlassian.confluence.lifecycle\] contextInitialized Starting Confluence 7.16.2 \[build 8803 based on commit hash 428a091e6a91039da789bf5c78ab59daf24bf7e9\] - synchrony version 4.0.0-master-bfb398fb

then Atlassian-confluence.log never gets any new stuff. It just sits there but doesn't tell me why it's not starting. Anything I should look at?


Answers:
author: Brant Schroeder
body: [@eci_osc](/t5/user/viewprofilepage/user-id/1108976) see if this fixes the issue <https://confluence.atlassian.com/confkb/confluence-will-not-start-up-because-the-build-number-in-the-home-directory-doesn-t-match-the-build-number-in-the-database-after-upgrade-376834096.html>


Tags: confluence-server

server
Including connetor and Companion ins a confluence trial
Asked by Ed Ahlsen-Girard:

I have a trial Confluence space set sup, but I don't see where I can add Connector or Companion. External editing is extremely important to us, and we need to scope out how it works.


Answers:
author: Srinatha T
body: Hi [@Ed Ahlsen-Girard](/t5/user/viewprofilepage/user-id/4804169) ,

Welcome to Atlassian community.

You can install the companion app using the below URL:

* [install-atlassian-companion](https://confluence.atlassian.com/doc/install-atlassian-companion-992678880.html)

There are many connector available for confluence , I am not sure which one you are referring to but you should find all apps in the market place and should be able to install from there. Example:

* [installing-marketplace-apps](https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html)

I hope above information helps. Have a good day.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud

connector
Multiexcerpt Include - how not to show blank excerpt
Asked by Amanda Brazier:

I have a few Muliexcerpts include set up in a table on a page however I do not want to show them on the page if they have not been completed and are blank. Any idea how I can do this? Thanks


Answers:
author: Brant Schroeder
body: [@Amanda Brazier](/t5/user/viewprofilepage/user-id/4804255) Welcome to the Atlassian community

The only way to do this would to be to exclude them from the excerpt include macro. There are no conditions on the macro so whatever you define will be shown.

comments: author: Amanda Brazier
body: Ok thank you for your reply Brant


Tags: cloud

confluence-cloud