youngmon/atlassian-qna huggingface dataset:
Crucible REST API: Repository key problem
Asked by Oliver Hall:

Hi,

Hopefully this is a simple one... I'm using the Crucible REST API for an integration with Visual Studio.

I need to query certain aspects of the repositories and while I can pull the repo list easily enough using:

\<host\>/rest-service/repositories-v1

and I get a repository name of, say, "MyRepo" ('name' being the property indicating the repo 'key').

Using that key to retrieve that repo works too.

\<host\>/rest-service/repositories-v1/MyRepo

returns just that repo data.

However, when I then try to pull any detail related to that repo, I get a \<code\>NotFound\</code\> and \<message\>Crucible SCM repository "MyRepo" not found.\</message\>

e.g.

\<host\>/rest-service/repositories-v1/change/MyRepo/1234

Both the repo name and the revision number are valid.

Am I making an error with the REST API, permissions. the repo key or is it just broken?

Thanks,

Oliver

P.S. I have tried the REST endpoint with both Basic auth and the X-Api-Key authentication, but no difference. I would have thought I should be getting a 404 for that anyway?


Answers:
author: Oliver Hall
body: Not an answer - just a comment.

I thought the complaints over the lack of responsiveness on the forums from Atlassian was one of those internet moans (i.e. an impatient reaction when you don't get an immediate answer) but...

We're 3 weeks in now for an issue on a product I've paid to use (albeit a modest amount) and not a single reply from Atlassian? It's not even "poor" service... just no service at all.


Tags: server
Will Atlasian Datacenter support fisheye/crucible and if so for how long?
Asked by R Far:

Hello, we are looking to upgrade from atlasian server licenses of fisheye/crucible to data center as server licenses are going EOL. Will datacenter support fisheye/crucible?


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@R Far](/t5/user/viewprofilepage/user-id/5093033) ! Welcome to the Atlassian Community!

According to Atlassian's EOL policy, (link below), Fisheye and Crucible are in maintenance mode until Feb 2023.

After Feb, your guess is as good as mine!

<https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html>
How to use Atlassian platform(s) to lead political campaign - Experiences welcome :-)
Asked by Davor Krivski:

Please share experiences how to put together some generic Atlassian infrastructure for leading political campaign (e.g. agents on the field).

Thanks in advance,

Davor


Answers:
author: Nikola Perisic
body: Welcome to the community [@Davor Krivski](/t5/user/viewprofilepage/user-id/5418313) !

Interesting question indeed, and I have never used Jira for those purposes. Correct me if I am wrong, but you are asking which product would suit you the best, so let me summarise:

1. Jira Software - mostly focused on project management which is used by a lot of software development teams (not limited to)
2. Jira Service Management - mostly used by IT support and customer support teams (not limited to)
3. Jira Work Management - this would interest you the most, it comes free with Jira software and is more focused on the business teams
4. Trello - visual project management tool - simplified version of Jira Software

Jira Software: <https://www.atlassian.com/software/jira>

Jira Service Management: <https://www.atlassian.com/software/jira/service-management>

Jira Work Management: <https://www.atlassian.com/software/jira/work-management>

Trello: <https://trello.com/home>


Tags: atlassian-platform
Noticing the significant delays while downloading packages from the Atlassian Maven repository
Asked by Madhu Yedla:

Hi Team,  

We've noticed significant delays when downloading packages from the Atlassian Maven [repository](https://packages.atlassian.com/mvn/maven-atlassian-external), resulting in longer Jenkins build times. Previously, builds were functioning smoothly until last week.  

Are there any recent changes that could be causing these issues? Your assistance in resolving this matter would be greatly appreciated.  

Thanks \& Regards,  
Madhu


Answers:
author: Madhu Yedla
body: Hi Team,  

Could you please look into this issue with priority, its blocking our release activities.  

Thanks \& Regards,  
Madhu
how to take part in atlassian challenges
Asked by NazZ:

i am a new joiner, would like to know how can i take part in different challenges available ?Thanks in advance.


Answers:
author: Jimmy Seddon
body: Hi [@NazZ](/t5/user/viewprofilepage/user-id/5429492)!

If you are talking about the one actively going on in the community right now: [Spread the love as a Community Cupid on Valentine's Day ?](https://community.atlassian.com/t5/Community-Kudos-Feedback/Spread-the-love-as-a-Community-Cupid-on-Valentine-s-Day/ba-p/2606487#M1839)

Simply start liking some posts and comments that you appreciate and send some kudos to people.

If you are talking about something like [Codegeist](https://codegeistunleashed.devpost.com/?ref_feature=challenge&ref_medium=discover). Keep checking for an announcement on when the next one will take place.

comments: author: NazZ
body: Not exactly, but to keep me motivated for using jira on daily basis


author: Jimmy Seddon
body: You could try some of the gamification marketplace apps:  
[https://marketplace.atlassian.com/search?product=jira\&query=gamifacation](https://marketplace.atlassian.com/search?product=jira&query=gamifacation)

Looks like there are a couple of free ones as well as some that are paid with a free trial.


Tags: atlassian-platform
Jira Product Discovery Subscription
Asked by Burhan Khan:

Hi,  
we want to enable Jira Product Discovery, the number of users are defaulted to 17 based on our plan, however its only needed for 3-4 staff members.  
Please advice if the number of users can be reduced.   
Thank you,  
Burhan K


Answers:
author: Ollie Guan
body: Hi [@Burhan Khan](/t5/user/viewprofilepage/user-id/3019168) ,  
Atlassian's products can have different pricing plans and different user limits under the same site. You can purchase them according to your needs.

<https://www.atlassian.com/software/jira/product-discovery/pricing>

![????_20240201105750.png](https://community.atlassian.com/t5/image/serverpage/image-id/303645i2E7FE5AD6B60AB8C/image-size/large?v=v2&px=999 "????_20240201105750.png")


Tags: atlassian-platform
varify agreement letter
Asked by J Mahmud:

hi sir, i got an agreement letter for freelancer from your company banner. i want to verify that letter through your site..


Answers:
author: Charlie Misonne
body: Hi [@J Mahmud](/t5/user/viewprofilepage/user-id/5391095)

Who are you truing to contact? This is the Atlassian Community I think you took a wrong turn.


Tags: atlassian-platform
Is there an updated PCI DSS AoC for Atlassian?
Asked by Patrick Linihan:

Hi All,

I am looking to see if there is an updated AoC for PCI DSS compliance. The only document I see is this one [Security Standard - PCI Compliance \| Atlassian.](https://www.atlassian.com/trust/compliance/resources/pci-dss)

The PCI (AoC) for Atlassian is linked under documentation and the most recent version is from April 2022. Does anyone know where to find the updated documentation?


Answers:
author: Jodie Vlassis
body: Hi [@Patrick Linihan](/t5/user/viewprofilepage/user-id/5003686)

Our PCI-DSS certifications will be available towards the end of January. Be sure to check in to make sure when they are updated via our Product Roadmap, or checking out our Compliance Resource Center; <https://www.atlassian.com/compliance>.

Cheers

Jodie

comments: author: Patrick Linihan
body: Hi [@Jodie Vlassis](/t5/user/viewprofilepage/user-id/3770511),

Thank you! By the way, I get a 404 message when I try the Compliance Resource Center link.


author: Ben Larson
body: Jodie, do you have a working link for this?


Tags: atlassian-platform
Restoration of cards
Asked by ???????:

Hello. By chance, he closed the boards and cards. Wanted to restore deleted cards and boards


Answers:
author: Sayed Bares [ServiceRocket]
body: [@???????](/t5/user/viewprofilepage/user-id/5386303) welcome to the Atlassian community!

Do you want to restore **closed** boards or restore **deleted** boards or cards? if it is closed boards, you can refer to the following documentation:

* [Reopening a closed board](https://support.atlassian.com/trello/docs/reopening-a-closed-board/)
* [Unarchiving cards](https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/#Unarchiving-cards)

However, if you want to restore deleted boards or cards then it is not possible unless you are using a power app to backup your Trello boards and cards. If you are considering one then here are some of your options:

* <https://trello.com/power-ups/search?q=backup>


Tags: atlassian-platform
Trello board can not be deleted
Asked by Thomas Welzel:

Hello, I have a Trello board from a company that cannot be deleted. Clicking on the three dots and then selecting delete does not work because the delete button does not exist there. How can I get rid of this board? Thank you


Answers:
author: Pasam Venkateshwarrao
body: Hi [@Thomas Welzel](/t5/user/viewprofilepage/user-id/5378656)

Before deleting the board first you need to close the board

![Screenshot 2024-01-16 at 11.18.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/300653i004BDCBBAF3B1E9C/image-size/large?v=v2&px=999 "Screenshot 2024-01-16 at 11.18.45 AM.png")
? ????? ????????????? ??????????? ???????? ????? ?????
Asked by dmitriiliahov:

?????? ?? ? ????? ????????????? ??????????? ???????? ? ?? ??????????? ???????????? ? ?? ????? ? ??? ??? ??????? ?????????? ?????????? ????????????? ??


Answers:
author: Dave Mathijs
body: Hi [@dmitriiliahov](/t5/user/viewprofilepage/user-id/5367680) welcome to the Atlassian Community!

If possible, please post your question in English, it'll help fellow members in answering your question.

If my Google Translate is correct, you're having an issue with users being "blocked" while inviting them, correct?

Are you trying to invite them to your site, to a specific product (Jira, Confluence, ...)?

Please read the following documentation article: [Invite a user](https://support.atlassian.com/user-management/docs/invite-a-user/) for more information.

comments: author: dmitriiliahov
body: not really, they create tasks in jira software, if they do any actions, the account is blocked and prompted to contact support


author: dmitriiliahov
body: I don't know what this is connected with!


Tags: atlassian-platform
Atlassian Intelligence - Privacy Details
Asked by Chris Moody:

While there have been a few questions regarding the AI platform's privacy, I want to be more specific in the questions we are needing answered.   

The privacy policies on the product are relatively vague, and we need clear documentation around how our Private IP data is processed and managed.   

We won't be able to test the service until we have written documentation that the data doesn't leave our environment, and that OpenAI/Atlassian do not use the data to train models and allows other companies to "benefit" from how our data is processed.   

I realize that other companies won't be able to read our data, but what happens if we have documentation in confluence that then is used to generate content for another company?

I am hoping there is something beyond "aligns with our standards" that is currently being provided [here](https://support.atlassian.com/organization-administration/docs/get-started-with-atlassian-intelligence/).


Answers:
author: Marcio C_
body: [@Chris Moody](/t5/user/viewprofilepage/user-id/4908161)  

### Does Atlassian Intelligence use my data to serve other customers? {#toc-hId-2086464556}

The data you submit and the responses you receive are used only to serve your experience. They are not used to train models across customers or shared between customers. See <https://www.atlassian.com/trust/atlassian-intelligence>

comments: author: Chris Moody
body: I appreciate the response, I did locate that after this question. But my company still wants to see this in a formalized "Terms and Conditions" so to speak. Anything of that nature that legally binds you all to this statement?


author: Ben Edwards
body: I have the same question


Tags: atlassian-platform
Feature request: OAuth2 support for activity feed endpoint
Asked by Tommi Palom?ki:

#### Background {#toc-hId-287601836}

Atlassian platform provides an activity feed endpoint at https://\<myorganization\>.atlassian.net/activity. Even if it's not based on the most up-to-date technology it's still the only way to access user's activity programmatically. The endpoint is documented [here](https://developer.atlassian.com/server/framework/atlassian-sdk/consuming-an-activity-streams-feed/).

The activity feed endpoint can be accessed by the browser when atlassian.net session is valid. Also, the feed can be accessed with the help of API tokens (that can be configured [here](https://id.atlassian.com/manage-profile/security/api-tokens)).

However, the activity endpoint cannot be accessed with OAuth2-acquired access token. There is no scope for it and even if the token had been granted wide scope access the activity feed shows no activity (just like it shows with no authentication at all).

#### Feature Request {#toc-hId--1519852627}

Please add a new granular scope that can be configured at developer.atlassian.com and acquired via OAuth2 flow so that the access code can then be used to fetch activity feed at https://\<myorganization\>.atlassian.net/activity with the user's rights.

The current option to use API token is not good from the security point of view. External applications should utilize OAuth2 flow and it should enable the application to access activity feed.


Answers:
author: David Bakkers
body: Hello [@Tommi Palom?ki](/t5/user/viewprofilepage/user-id/1686458)

If you really think it would be a good idea for Atlassian to add OAuth 2.0 for that endpoint, log that as a [Feature Request](https://jira.atlassian.com/secure/BrowseProjects.jspa). The request would probably need to be in the Atlassian Ecosystem section.

Also, by "wide scope access" are you inferring a scope that would allow the lookup of the activity of all users within an organisation using, say, a Jira Admin's credentials? I don't think that's likely to be considered.


author: Tommi Palom?ki
body: Thank you [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) . I created a feature request as you suggested, <https://jira.atlassian.com/projects/ECO/issues/ECO-257>.

comments: author: David Bakkers
body: Nice work!

I voted for it but, not to put a damper on your efforts, it's a very obscure part of Atlassian's infrastructure that's really a relic from the old days of Jira/ Confluence when they had XML - RPC APIs. I'd be surprised if more that 6 people on the *planet* care if it obtained OAuth 2.0 security or not and voted for your Feature Request :)

If I were in Atlassian's position, I'd replace that whole endpoint with a new one that returned JSON, not XML, and make it part of the Cloud Admin REST API collection.

Anyhow, good luck.


author: Tommi Palom?ki
body: Yep, agreed. I would really much appreciate a modern REST endpoint for fetching the activity feed. The old relic is also very slow and difficult to filter with the query.


Tags: authentication

oauth
Is there an option that only the admin can delete a card?
Asked by Bigz Rivera:

We do populate a card with so much Clkient History and details is there any way to protect a card from un intentional archive and deletion. Is there a way that only Admins can delete a card?


Answers:
author: Yuliia_Borivets__SaaSJet_
body: Hi [@Bigz Rivera](/t5/user/viewprofilepage/user-id/5334797)

You can definitely do it. It's recommended to restrict access to deleting issues for all users and grant it only to admin.

The documentation says: "To delete an issue, you must have the **Delete issues** permission in the project where the issue was created. [Learn more about project permissions](https://support.atlassian.com/jira-work-management/docs/how-do-jira-permissions-work/)."


Tags: atlassian-platform
What does this Variable Mean "Time In Review Statueses"
Asked by Matthew.Kistner:

Hey there a co-admin is using this variable in a report and I was trying to understand its function. I couldn't tell if this was a call to status categories or what.  

"In Review Statuses" Just looking to understand how this variable is defined in the system and what data it pulling from if we don't have a status category of "review"?

(Status: Is one of, {In Review Statuses})


Answers:
author: Jessie Turpin
body: Hey Matthew! It sounds like your "In Review Statuses" is a [Dropdown control](https://support.atlassian.com/analytics/docs/set-up-a-dropdown-control/). If you'd like to learn more about how the control was created, and which data is selectable within the control, you can [edit the control](https://support.atlassian.com/analytics/docs/manage-variable-controls/#Edit-a-query-of-a-control). Editing the control allows you to see which column is used and if any additional steps are used to transform the data.

Additionally, if you're using one of our dashboard templates you can check out the [documentation](https://support.atlassian.com/analytics/docs/explore-dashboard-templates/) for the specific dashboard template you're using to learn more about the controls and charts on the template.

I hope that helps, but let me know if you have any other questions!
Pul Description data without json formatting that uses rich text
Asked by Colton_Kosicek:

Hey everyone

I'm struggling to do simplex extracts on the jira description field consistently when my teams use any rich text information.

I found the basic help page for json extract on the description field but this immediately breaks when someone uses bolded letters as JSON splits on every rich text edit.

Hoping I can display full description regardless of text style and complete a character count. Looking for potentially poorly written epics, features, and user stories.


Answers:
author: Skyler Ataide
body: Hey [@Colton_Kosicek](/t5/user/viewprofilepage/user-id/2380776),

It sounds like you have already referenced our knowledge base article, [Extract values from a JSON string](https://confluence.atlassian.com/analyticskb/extract-values-from-a-json-string-1167697918.html). Would it be possible for you to [raise a ticket with our support team](https://support.atlassian.com/contact/#/), and share the rich text JSON that you are looking to extract from one of your Jira issue descriptions.

comments: author: Skyler Ataide
body: Hi again [@Colton_Kosicek](/t5/user/viewprofilepage/user-id/2380776)!

Are you able to try the following SQL mode query to see if this helps to remove any rich text formatting and only extract the text elements from your issue description field:

```
SELECT 
issue.issue_key, 
issue.description, 
description:['content'][*]['content'][*]['text'] as description_text,
 concat_ws(' ',flatten(array_except(from_json(description:['content'][*]['content'][*]['text'], 'array<array<string>>'), array(null))))as true_description 
FROM `jira_issue` AS issue 
ORDER BY `Issue`.`issue_id` ASC 
LIMIT 10;
```

Let me know if the above SQL query helps, or if you are still otherwise experiencing trouble extracting the text from your description field!
Dashboard Chart Table for Analytics
Asked by Michael Hardy:

Hi,

I'm looking for some help when creating a table chart within Atlassian Analytics.

I've created some custom SQL and I'm showing the results on the dashboard in a table format.

The output contains more than 20 rows of data and only 3 columns.

How do I change how many maximum can be visible within the screen?![TableOnlyShowing20Rows.PNG](/t5/image/serverpage/image-id/318292i96172BA6755C18C7/image-size/large?v=v2&px=999 "TableOnlyShowing20Rows.PNG")

Currently it is set to 20 but I would like more to be visible.

Can I hide the headers of the columns?

![TableHideHeaders.PNG](/t5/image/serverpage/image-id/318296iE08485B9E9541FD6/image-size/large?v=v2&px=999 "TableHideHeaders.PNG")


Answers:
author: Inder Singh
body: Hi [@Michael Hardy](/t5/user/viewprofilepage/user-id/5333284) ,

Currently, the limit of showing 20 rows cannot be changed. We do have a feature request for this: <https://jira.atlassian.com/browse/ANALYTICS-120>.

Also, the header row on the table chart cannot be hidden.

Thanks,

Inder

comments: author: Michael Hardy
body: Ok thanks for letting me know
Regex examples
Asked by Steven Becherer:

Hey there! I was wondering if you have any examples of using regex on a text control filter. So far I have it working using just plain text, but I was curious about it since it didn't require a format of:

/\<insert some text\>/

but instead was able to take in just:

\<insert some text

To help elaborate on this question I'm trying to figure out the scope of regex that can be used in a text control filter and to see if there is any existing documentation or additional examples that can be provided for regex on text control filters because it seems like a powerful tool.

Thanks in advance!

-Steve


Answers:
author: Skyler Ataide
body: Hi there Steve!

We don't currently have any documentation that provides specific examples using regex to filter with a text control filter, beyond our [documentation that covers all of our operators for filter conditions](https://support.atlassian.com/analytics/docs/operators-for-filter-conditions/). If you are using regex with a text input control, I assume you are using the 'matches regex' operator in your chart query with the text input control connected. Most regular expressions should be supported using the 'matches regex' operator, though we don't have a show all guide that covers all supported regex examples. Our team will certainly look into putting out a knowledge base article in the future if this would be a valuable resource.

If you are interested in using wildcards in a text input control instead of regex, this is also possible. We do have [this documentation that goes over how to use wildcards in a text input control](https://support.atlassian.com/analytics/docs/use-wildcards-in-a-text-input-control/). ?
Dual axis stacked bar chart ?
Asked by Samina S_:

Hello Experts !

Is it possible to make a dual axis stacked bar chart in Atlassian Analytics ? See screenshot from Tableau below.

![Snag_25fc57b3.png](/t5/image/serverpage/image-id/313415i7C81F7C3C55FBE9D/image-size/large?v=v2&px=999 "Snag_25fc57b3.png")


Answers:
author: Jesse Klein
body: Hello Samina,

Thanks for reaching out to the community with your question about multi-axis stacked bar charts.

Analytics doesn't support this particular configuration at this time, though we are able to get stacked bar charts by joining multiple queries.

If there is a specific chart you are trying to create or visualize, feel free to send a support ticket to support.atlassian.com and we might be able to provide some additional guidance on how to show the specific data you're looking for. Maybe there is a way to visualize this data in a way that is equivalent to what you are looking for. Thanks for reaching out!

Regards,  
Jesse
Prevent users from creating dashboards or data sources?
Asked by Jack Ukleja:

Hi,

How do we prevent users from creating new dashboards and data sources? i.e. only allow them to view existing dashboard.

Thanks


Answers:
author: Kevin Minnick
body: Hi [@Jack Ukleja](/t5/user/viewprofilepage/user-id/4807337) , we are actually rolling out a new feature to control the ability to create data sources. We will post a community update when everyone has it.

Kevin


author: Karin van Driel
body: I would think you just don't give them access to Analytics and simply share dashboards with them? See if this link helps at all...:  
<https://support.atlassian.com/analytics/docs/share-dashboards/>

comments: author: Jack Ukleja
body: Thanks. Not a bad idea, except for they can't "browse" the available dashboards this way


author: Karin van Driel
body: Just share them somewhere as embeds? Confluence perhaps? That should fulfil the 'browse' requirement?