youngmon/atlassian-qna huggingface dataset:
Easy way to insert standard text?
Asked by Phyllis Davies:

I feel like I'm missing something obvious but is there a way to insert a standard text quickly while editing a page?

For example: During a meeting we'll often mention a project and need to add some specific details about it (lets say client name, start date for simplicity). I'd like to press a few keys to add

Client:

Start date:

to the page, ready to have the details filled in. Surely that's possible?

In practice the prompt list we want to add is several items long and varies with context so I'd like to set up 3 of these shortcuts/macros/autocompletes or whatever is the best way to do it. I've looked at all those routes and none seem to allow quite what I want.

What am I missing!?

Thanks in advance to anyone who answers.


Answers:
author: Mykenna Cepek
body: Confluence does not currently have any "text snippets" features.

Templates in Confluence (as suggested by [@SJ](/t5/user/viewprofilepage/user-id/4475435)) are good for predesigned entire pages - not what you want.

There may be a Confluence App in the [Atlassian Marketplace](https://marketplace.atlassian.com/) that would have this feature. Worth a look. Many have free trials, so you can experiment with them.

I suspect you could find some browser add-ons that will do this for you. I can't recommend any, as I haven't used them. But I see that at least one exists. You probably want to share these snippets with anyone editing the page. A browser add-on likely won't do that.

You can also vote for [CONFCLOUD-57838](https://jira.atlassian.com/browse/CONFCLOUD-57838) which is an existing enhancement request for a feature like this in Confluence (requested over 4 years ago, with only a few votes).

Be aware that the term "snippet" in Confluence tends to refer to "code snippets" and the related code formatting macros (a different thing than you want).

comments: author: Phyllis Davies
body: Thanks for the confirmation, at least I know its not something obvious I am missing! The plug ins approach might actually work for us so I will look into that.


author: Sam Lucas
body: Hi [@Phyllis Davies](/t5/user/viewprofilepage/user-id/3630595) [@SJ](/t5/user/viewprofilepage/user-id/4475435) ! I am a new PM on Confluence Templates! This post caught my attention! it sounds to me like you ay be trying to create templates for content that can go into a page... not necessarily an entire page template itself. If you are interested and available, I'd enjoy [scheduling a brief zoom call](https://calendly.com/slucas-atlassian/30min?month=2023-01) to learn more about your use case and specific needs here. Thanks!

comments: author: SJ
body: For me it the functionality is similar to the canned responses that some email clients have or another example would be found in the Jira issue comments section

![2023-01-12 12_28_34-Window.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/234219i9F89DB16D919AE42/image-size/large?v=v2&px=999 "2023-01-12 12_28_34-Window.jpg")


author: SJ
body: This really sounds like a page template.

You can create custom templates with the text you want prepopulated.


Tags: cloud

confluence-cloud
How do we remove Slack notifications when we create pages in Confluence?
Asked by Michelle Temblador:

My HR Team creates KB articles in Confluence and we receive notification in our General Slack channel. How do we get rid of that?


Answers:
author: Max Foerster - K15t
body: Hey [@Michelle Temblador](/t5/user/viewprofilepage/user-id/4801340) and welcome to the community!

You should reach out to your Slack administrator about the way they set up the integration with Confluence. There's also some documentation available: [Use Slack and Confluence together](https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/)

You should also be able to configure the notifications you receive for your user account in Slack.

Best, Max

comments: author: Michelle Temblador
body: Thanks for the quick response, Max, I am currently looking at Slack documentation. Will also reach out to their Tech folks and ask about our integration and notification(s) setup.


author: Max Foerster - K15t
body: Glad I could help you out. ?


Tags: cloud

confluence-cloud
Page Content not Visible to Everyone
Asked by Joelle Beasley:

I have a page with content that is only visible to our contributors. Contributors are those who are a part of a group that are not admins but allowed to add and edit content.

The page contains a Confluence calendar, several macros and plain text. It looks like non-contributors are viewing an older version of the page. I have checked page restrictions and if they're using chrome to access confluence. I'm not sure what else to check.


Answers:
author: Max Foerster - K15t
body: Hi [@Joelle Beasley](/t5/user/viewprofilepage/user-id/4526408) ,

What exactly do you mean when you say "older version" of the page? What's different? Are you using any publishing or versioning apps with Confluence that could affect your page?

Best, Max

comments: author: Joelle Beasley
body: You question led me to the answer. The Comala document control wasn't appearing on the page but was displaying an unapproved version of the page to all non-contributors.


author: James Conway
body: Hello [@Joelle Beasley](/t5/user/viewprofilepage/user-id/4526408)

Sounds like this could be due to [same-space publishing](https://docs.comalatech.com/space/CDML/6833538251/Same-space+publishing)... although the way you describe it makes we feel something may not be working as you expect. You should be able to [switch between draft and published versions](https://docs.comalatech.com/space/CDML/6753945277/Switch+between+draft+and+published).

If you need further help, could you open a ticket with our friendly Customer Success team at <https://support.comalatech.com/> with screenshots and the steps you / non-contributors take.

Thanks in advance

James

P.S. (Document links are for Comala Document Management but behaviour is the same in Comala Document Control)


author: Max Foerster - K15t
body: I am glad that I could point you in the right direction, [@Joelle Beasley](/t5/user/viewprofilepage/user-id/4526408). ??


Tags: confluence-server

server
Full Width Not Full
Asked by Leah Schneider:

I just got the new editing experience and the full width doesn't ever actually take up the full width of my monitor (which is pretty wide). This is okay but it's centered instead of left aligned, so there's a lot of white space on both sides, which is really driving me crazy. Is there a way to fix this?


Answers:
author: Max Foerster - K15t
body: Hey [@Leah Schneider](/t5/user/viewprofilepage/user-id/4977224), and welcome to the community.

It may sound funny, but how wide are we talking? 34" widescreen with fullscreen browser? ? I guess you will have to resize your browser window if the full-width layout is too narrow for you. I'm lacking a screen right now to verify. Can you add a screenshot to your question? ?

Best, Max

comments: author: Leah Schneider
body: I have a 28in monitor. I hardly think that's extraordinary.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/203943i37F3952DA039A629/image-size/large?v=v2&px=999 "Capture.PNG")


author: Leah Schneider
body: It is a lot easier to use when it's left aligned. The old version was left aligned but I don't think I can go back.


author: Max Foerster - K15t
body: No, unfortunately not. And yeah, it's not "full width", it's just a bit wider. That has been a complaint since it has been introduced. Sorry, Leah!


author: Leah Schneider
body: Is there a way to left align it? That would make this a lot easier to read.


author: Max Foerster - K15t
body: Not that I'm aware. Some people use page layouts as a workaround (kinda) but it's still not optimal.


author: Leah Schneider
body: How do I use page layouts? I'm very new to this.


author: Max Foerster - K15t
body: Maybe browse a bit through the Confluence editor explanation: [Format your page - Layouts](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Layouts.1)

I link directly to the layout section but there's more interesting information for you if you're new to Confluence ??


author: Leah Schneider
body: Thanks. I've looked into this. If you write a new comment saying that full width is not actually full width and just wider, I'll accept it as the answer.


author: Max Foerster - K15t
body: Please consider accepting my response so others in the community can see that your question has been answered, although not resolved, unfortunately.


author: Leah Schneider
body: Can you not summarize the response into a new reply? I hate when I have to read through a bunch of comments to find which is the answer. But I do want to credit you for your help


author: Max Foerster - K15t
body: Sure, Leah.  

TL:DR:  
Unfortunately, it's not "full width", it's just a bit wider. That has been a complaint since it has been introduced. Some people use page layouts as a workaround (kinda) but it's still not optimal. Read the docs about how to use layouts: [Format your page - Layouts](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Layouts.1)  


Tags: cloud

confluence-cloud

editor

format
Unable to upload images to a page I authored?
Asked by Wyatt Best:

Hello,

I'm unable to upload images to a Confluence page that I created. I tried waiting over the weekend, but the problem didn't go away.

I've tried using the /image method, pasting, dragging and dropping, etc. **I've also tried both Firefox and Chrome.**

The console logs the following error:
> Uncaught (in promise) Error: GraphQL error: com.atlassian.confluence.api.service.exceptions.PermissionException: Not permitted to upload file due to lack of permission to upload attachments to content with ID: 958890035.

If this is a permissions error, what can I do to resolve it? Here's a screenshot of the page info:

![Screenshot 2022-06-29 091805.png](/t5/image/serverpage/image-id/203886iC7E9390798A2F603/image-size/large?v=v2&px=999 "Screenshot 2022-06-29 091805.png")


Answers:
author: Max Foerster - K15t
body: Hi [@Wyatt Best](/t5/user/viewprofilepage/user-id/4977117) and welcome to the community!

Did you check if you have the "Add Attachments" space permission in that space? You can check the permissions in that space only if you are a space administrator.

Best, Max

comments: author: Wyatt Best
body: I did not have that permission. Adding it fixed the issue. Thanks!


author: Max Foerster - K15t
body: You're welcome, Wyatt! :)


Tags: cloud

confluence-cloud
Confluence Cloud backup process is hung up
Asked by EEverett:

We've successfully completed a number of Confluence Cloud backups. Our latest one, however, has the "Create backup for cloud" button is greyed out, "Site export (backup) finished successfully" below and to the right in bold, and then the 12-segment spinning 'wheel' rotating to the right of that. This has been spinning for almost 24 hours now, and there is no apparent way to interrupt/kill the process. Help?


Answers:
author: Brant Schroeder
body: [@EEverett](/t5/user/viewprofilepage/user-id/4977099) Welcome to the Atlassian community

You will need to submit a support issue with Atlassian. They will be able to look at your instance and rectify the problem. <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
What are the standard metadata fields for a page?
Asked by Kieran Lynch:

Is there a list anywhere of the standard metadata fields for a Confluence page? Prior to any sort of user customisation


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Kieran Lynch](/t5/user/viewprofilepage/user-id/4586781) ,

If I understand your question correctly, you'd have to look here: <https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-get> . This lists the API calls and responses for Confluence. The response examples contain the metadata fields.

We also have an app, which allows you to list many of the fields: [https://marketplace.atlassian.com/apps/1228316/document-metadata-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1228316/document-metadata-for-confluence-cloud?hosting=cloud&tab=overview) . You can use the free trial to get a quick overview of these fields.

However the Confluence API has the concept of "expansions", which lets you get much more metadata related to a page, i.e. page ancestors, the space the page is in, ... .


Tags: cloud

confluence-cloud
Progress bar in Mobile Version does not work
Asked by goekhan.aday:

The progress bar did not show the progess in mobile verison, it is just a text.

In Desktop version everything works.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@goekhan.aday](/t5/user/viewprofilepage/user-id/4977040) ,

welcome to the Atlassian community!

Please could you specify what progress bar are you talking about? Btw, you can raise a bug here <https://support.atlassian.com/contact/>

Fabio

comments: author: goekhan.aday
body: Hi,

you can look here:

[Progress Bar for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1222785/progress-bar-for-confluence?tab=overview&hosting=cloud)

G?khan


author: Fabio Racobaldo _Herzum_
body: Hi [@goekhan.aday](/t5/user/viewprofilepage/user-id/4977040) ,

you can submit a request to the app vendor here <https://productsupport.adaptavist.com/servicedesk/customer/portal/53/user/login?destination=portal%2F53>

Fabio
Sort pages alphabetically
Asked by Maureen Gilchrist:

Is there a way to re-sort Pages alphabetically - I've had to merge pages from 2 separate sub-pages to one and now the list is out of order.

AND can I set this as a setting to always sort pages alphabetically so whenever a new page is created it goes in order (not at the bottom)?

I am So new to confluence and we are using Confluence Cloud


Answers:
author: Andy Gladstone
body: [@Maureen Gilchrist](/t5/user/viewprofilepage/user-id/4977018) sorry for the delayed reply! This is currently not available in Confluence Cloud, but there is a request on JAC for this feature that you can view, upvote and follow.

<https://jira.atlassian.com/browse/CONFCLOUD-65454>

Go there to vote and hopefully this good idea becomes a great feature!

comments: author: Maureen Gilchrist
body: Thank you so much [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) for your reply and the link. I have gone there and upvoted and added a comment!

this is disappointing to be honest, seems this would be a standard feature - again thank you for your insights!


author: Maureen Gilchrist
body: Clarifying - It's Child Pages that I am trying to sort alphabetically!


Tags: cloud

confluence-cloud
Blank space shows up after publishing
Asked by tpoole:

I inserted a pdf into a page and it looks correct in editing mode. When I publish the page, a large blank space shows up above and below the pdf. Is there any way to remove the space?

Screenshots below: top is published version and bottom is in edit mode

![Screen Shot 2022-06-29 at 9.27.14 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/203864i106F3D84F46D8D56/image-size/large?v=v2&px=999 "Screen Shot 2022-06-29 at 9.27.14 AM.png")![Screen Shot 2022-06-29 at 9.27.33 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/203863i5FBCB2AE960AE703/image-size/large?v=v2&px=999 "Screen Shot 2022-06-29 at 9.27.33 AM.png")


Answers:
author: Jack Brickey
body: Can you show an screenshot of this? When you go back in to edit are there blank lines? I suspect it has to do with you pdf somehow.

comments: author: tpoole
body: Thank you, I just updated the question with screenshots.


Tags: cloud

confluence-cloud
OKTA Authorisation and REST API
Asked by Matthew Anderson:

Hi,

I am trying to access the Confluence REST API from behind OKTA SSO, I believe this is set up as recommended, however Using a PAT to access this service is resulting in OKTA blocking the request, is there another approach that I need to take in order to get this functioning?


Answers:
author: Thiago Masutti
body: Hi [@Matthew Anderson](/t5/user/viewprofilepage/user-id/4976962)   
Welcome to the Atlassian Community.

If you are using the bundled [SSO App (for Data Center)](https://marketplace.atlassian.com/apps/1216096/sso-for-atlassian-server-and-data-center/), then this should work just fine with Okta.

Besides this, there are other approaches to integrate Okta with Confluence, such as through [Marketplace Apps](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=saml), [Okta's own authenticator](https://help.okta.com/en-us/Content/Topics/Apps/Apps_Using_the_Confluence_On_Premises_SAML_App.htm) and through a reverse proxy.  
These could be interfering on the REST API usage.

Do you happen to know how Okta is configured for your Confluence instance?

Kind regards,  
Thiago Masutti


Tags: confluence-server

okta

rest

server
Possible to see Confluence Cloud work when integrated with MS Teams?
Asked by Raschke, Ben (TR Tech, Content & Ops):

Hello Community,

I am currently doing a trial of Confluence Cloud for my company but need to see how it works when integrated with MS Teams.

Are there any videos known that are related to this?

Need Confluence Cloud for notetaking for a major incident team so the notes can be seen during troubleshooting calls and also stored for the future.

Thanks!!

Ben


Answers:
author: Jack Brickey
body: Did you check YouTube? <https://youtu.be/Pvqx8KJeqoc>

there was a recent article from Atlassian about the new tighter integration between the two. If I can find I will share but Google is your friend here.

comments: author: Jack Brickey
body: Here you go - [Confluence-Cloud-for-Microsoft/Confluence-Cloud-has-entered-the-Microsoft-Teams-chat](https://community.atlassian.com/t5/Confluence-Cloud-for-Microsoft/Confluence-Cloud-has-entered-the-Microsoft-Teams-chat/ba-p/2051354)


author: Raschke, Ben (TR Tech, Content & Ops)
body: Thank you [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) ! I had seen some YouTube vids, but this one was helpful.

I am getting a demo arranged now for next week.

One additional question I was probing for was if users coming into the MS Teams meeting that has Confluence notes being taken can view those notes real time, or do they have to wait until the notes are published by the facilitator?


Tags: cloud

confluence-cloud
????????????. ?? ???? ????? ???????? ?????? ???? ??????? ? ?? confluence, ?????? ??? ????? ??????
Asked by Mira:

???????? ??????????, ? ??? ????? ???? ????????)![?????2906.jpg](/t5/image/serverpage/image-id/203807iBE294F0995DED999/image-size/large?v=v2&px=999 "?????2906.jpg")


Answers:
author: Jack Brickey
body: [@Mira](/t5/user/viewprofilepage/user-id/4976815) ,

? ??? ??? ??? ???? ??? ???????? ??? ?? ?? ??????? ?? ????? ?? ?? ?????????? ????????? ???????????, ???????????
Can we restart or reindex confluence cloud?
Asked by Ganesh:

Hi team,

We have reindexing in jira , like wise do we have anything in confluence (Cloud) to reindex or restart? if this option available please do let me know.

Thanks in advance!

Best,

Ganesh.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ganesh](/t5/user/viewprofilepage/user-id/4455217) ,

reindexing on cloud has not a manual option to be performed. It's managed as internal job.

Fabio


author: Nic Brough -Adaptavist-
body: You have re-indexing options in Server and DC Jira and Confluence, but Cloud handles it all for you and you can't trigger a manual reindex.

comments: author: Ganesh
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thanks for the headsup! Much appreciated.


author: Chris Purser
body: So when we delete an entire space (and purge it from trash) so that we can upload one with an identical space key, does anyone know how long we have to wait before we can reupload a new one with the same key? It's been an entire HOUR and it's still telling me the space exists.

Thanks

comments: author: Chris Purser
body: and is there any way to check to see if it's ready? or do we have to simple try to import and see if it fails. I did a report export CSV and my deleted space is still in there. I need to know how to get rid of it entirely.

Thanks


Tags: cloud
I need a .ppt for presentation so that I will be clear my boss and team so pleae send a .ppt present
Asked by MD Mehedi Hasan:

I need a .ppt for presentation so that I will be clear my boss and team so pleae send a .ppt presentation slide about trello like what is trello and what's are the features and how to use and manage with in today.. We will purchase from you..


Answers:
author: milynnus
body: [@MD Mehedi Hasan](/t5/user/viewprofilepage/user-id/4253422)

Consider using this

<https://community.atlassian.com/t5/Trello-articles/What-is-a-Trello-card/ba-p/1602732>

there is another video in the library. Get a consultant to take questions. ?
Copy Boards and Butler Commands
Asked by Donnie Grooms:

Hello, Trello Gurus!

My Trello to-Do board is the talk of the town (at work). Lately, I have had co-workers ask me to create a Trello board for them just like mine. I have made a copy for a few folks only to find out that if they delete some of the Butler commands on their board, they turn it off on mine as well. What is a foolproof way to create a carbon copy of my board but not have them get the butler commands copied that they do not need anyhow?

Inquiring minds want to know!

Thank you so much for your attention and participation.

-DG?


Answers:
author: milynnus
body: [@Donnie Grooms](/t5/user/viewprofilepage/user-id/3619715)

Read the reply to my question especially from Felix. It can help you understand what is happening.   
<https://community.atlassian.com/t5/Trello-questions/Under-this-situation-whose-Butler-Quota-is-being-used/qaq-p/1595902>

comments: author: Donnie Grooms
body: Thank you, but I do not think that answers my question.
Can I copy a Butler board button to a board in a different team?
Asked by Summer Bammes:

I have a popular board button that's enabled by default throughout my Business Class team. I would like to copy it to a team that's using the free version. Is this possible, or do I just have to build it again?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Summer Bammes](/t5/user/viewprofilepage/user-id/4253197)

Welcome to the community!

Basically, you can't transfer any butler rules from one board to another but you can create the same rule in multiple boards.

comments: author: Summer Bammes
body: Thanks! That's what I thought, but I figured I'd check.


Tags: board

butler

button
Per list permission system
Asked by Nicolas LockFace:

Hello,

I would like to have a permission system per list.

Some permission system like this would be great:

Permissions on a list:

* Post a new card
* Mouve the card into
* Mouve card outside
* Edit (you can allways edit your own card, but not the others)
* Archive a card
* See the list

It could be cool to also be able to create some new roles per board/per team, such as

* Manager
* Programmer
* Designer
* ...

And give permissoin according to these roles in each board.


Answers:
author: milynnus
body: [@Nicolas LockFace](/t5/user/viewprofilepage/user-id/4253110)

Intra board permissions are limited to options on the board menu and roles to admin, normal members. (Observer for Business Class)

Besides the last item on your list, there enough information recorded that you can use webhooks to 'reverse' the user action.


Tags: feature
How can I view my custom fields from the Cards Page
Asked by Meredith:

When I go to the Cards page to view all of my cards I can't see any of my custom fields unless I click on a specific card and it opens it within that board. I'd like to be able to see them from the cards page so I don't need to go back and forth


Answers:
author: Vero Rivas
body: Hi [@Meredith](/t5/user/viewprofilepage/user-id/4253043)

Look at this posts, maybe can help you

<https://help.trello.com/article/1067-using-the-custom-fields-power-up>

<https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields>

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

Cheers