youngmon/atlassian-qna huggingface dataset:
Can someone else change an answer to a comment
Asked by Jose M.:

Is it possible for "semi-moderators", to change answers to comments, as I think to have observed it?


Answers:
author: Jose M.
body: Thanks for the answer, Julien. So users with 1500+ reputation can change answers to comments and comments to answers. I hope, they do it correctly, because there is no way back.

Does the owner of the posting receive a notification, if a "moderator" changes the answer to a comment?

And what happens with the posting date: If an answer is converted to a comment, does the time it has been posted remain the same?

comments: author: Joe Clark
body: I created <https://jira.atlassian.com/browse/CQ-1426> to track the request to send notifications when a content type is changed.Yes, the posting date will be changed when it is converted.


author: Jose M.
body: Hi @Joe Clark \[Atlassian\], thanks for your time and your comment. If possible, some improvements would be helpful:

1. Julien as answered the question on the 11 Sep, but this information is no longer there after the ansnwer was converted to a comment, even not as a foot note.
2. Probably it was not Julien, who as converted it, but there is no information about the person that as done it. A comment at the bottom of the posting would bring clarity.


author: Joe Clark
body: Feel free to suggest any improvements directly against the product's bug tracker - <https://jira.atlassian.com/browse/CQ>


author: Julien H.
body: Yes, users with 1500+ reputation can change answers to comments and comments to answers. :smile:


Tags: administration

confluence

moderators
How can I tranfer karma points from an account to another - on Confluence Questions?
Asked by Bruna Griebeler:


Answers:
author: Tiago Comasseto
body: It used to be through bounties, now I think you need to contact an administrator as Joe Clark for example.

Cheers

comments: author: BillA
body: Correct. You can see what was done here as an example. <https://answers.atlassian.com/questions/315226>Since we've transferred answers.atlassian.com over to Confluence Questions, bounties have yet to be delivered. Please watch this ticket for details ... <https://jira.atlassian.com/browse/CQ-791>


author: Bruna Griebeler
body: Hi Team,

Any ideia if I can transfer my karma points from the old user (above) to my new user (this one)?
How to edit an own posting?
Asked by Jose M.:

Whith the new Forum I've not seen a way to edit an own question, answer or comment. Is the possibility no longer available?


Answers:
author: BillA
body: You should be able to edit the questions and answers that you add. At the bottom of each question and answer you should see this:

Screenshot_9_7_14,_1_16_PM.png

Comment editing is a feature we have yet to add. You can track that feature request at [CQ-265](https://jira.atlassian.com/browse/CQ-265).  
[](https://community.atlassian.com/t5/Questions-for-Confluence/How-to-edit-an-own-posting/qaq-p/84784?attachment-id=9361){#link_1154ff97c73d11}  
[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/323/1/Screenshot_9_7_14,_1_16_PM.png){#display_1154ff97c73d11_0}


author: BillA
body: Note - The edit button won't appear after the viewport shinks below 680px wide (responsive design) so you won't see the edit button if you're on a mobile phone or small tablet.

comments: author: Jose M.
body: Thanks, that was the problem, which was not there with the former "answers".


author: Jose M.
body: The reported issue: [CQ-1300](https://jira.atlassian.com/browse/CQ-1300) was Resolved as Won't Fix. I assume, there is no other solution fo this.


author: Joseph Clark
body: I've created a JIRA issue to track the investigation into this problem - watch <https://jira.atlassian.com/browse/CQ-1300> for updates :)
How can I prevent people from replying to the Confluence Questions email alert?
Asked by Richard Saffell:

My users are replying to the email they get when our support staff answers their question. That email is coming back to us in our support ticketing system. I'm looking for best practices so that the user will not reply to the email, and would instead go to the Question and post their reply there.

For example, change the "from" address to one that bounces or is a do-not-reply address. Or perhaps, remove the actual response from the email so that they have to go to the Question's page to read the response.

Do you have any best practices or ideas for how to prevent the users from replying to our answers via email instead of continuing the conversation on the Questions page?


Answers:
author: Michael Knight
body: We use a 'do-not-reply@' address in our instance that seems to do the trick for us. I've also raised [a feature request](https://jira.atlassian.com/browse/CQ-1448) to have a 'Comment' link added to those kinds of email notifications, which I think should further reduce the urge to click 'reply' in the email client.
Can I tie my Confluence Questions to a Confluence knowledge base or bases?
Asked by Elizabeth Young:

Can I tie my Confluence Questions to a Confluence knowledge base or bases?


Answers:
author: Diego Zarpelon
body: Hey Elizabeth.

You can make use of Confluence macros to do this. Take a look[here](https://confluence.atlassian.com/display/AOD/Integrating+Questions+with+your+spaces)

Hope this helps!

comments: author: Elizabeth Young
body: Thank you for the suggestion...What we really want to do is when a user asks a question show suggestions from our applicable knowledge space(s). Since many of our users questions are likely to be answered by content in the knowledge areas it makes more sense to use that content rather than creating redundant Q \& As. Is it possible to use macros to do something like this? (We are totally new to Confluence and Questions!)


author: Brian K
body: This a great question - the query behind Confluence Questions should be searching Confluence Spaces as well. Thumbs up this idea!


author: Bren Lane
body: This is exactly what I'm looking for, any progress on it?
Watching a topic does not work in Confluence Questions trial
Asked by Dennis Payk:

We are currently evaluating Atlassian Questions. There is a feature to watch selected topics. If we click on "watch" it does not take any effect. Once reloading the page, the topic is still not watched by the user. Adding a user to the list of watchers on the right side also does not take any effect.

Is this a known limitation of the trial?

(We tested this on different accounts and devices.)


Answers:
author: Alexey_Rjeutski__Polontech_
body: I would recommend you to contact atlassian support. See [](https://confluence.atlassian.com/display/AOD/Getting+help+and+support)<https://confluence.atlassian.com/display/AOD/Getting+help+and+support>for details


author: Dennis Payk
body: I do not know how to access log files in an on demand trial. I think, this is not possible.


author: Alexey_Rjeutski__Polontech_
body: Is there any error in confluence log file related to that? <https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs>
Missing the preview
Asked by Jose M.:

Hello, with the new "answers.atlassian" on Confluence I am missing the preview. It was quite helpful.


Answers:
author: Jose M.
body: You see, the comment field does not have a preview, and there is no WYSIWYG editor. And furthermore, the author does not have yet the possibility to edit his comment.

comments: author: BillA
body: we're tracking the edit comments request at <https://jira.atlassian.com/browse/CQ-265>


author: BillA
body: also, you should have WYSIWYG in comments although you won't see the editor toolbar if you're on a small screen / mobile device in order to save screen real estate.


author: Jose M.
body: No, I didn't use my mobile while posting the comment.


author: BillA
body: Thanks for raising this. I assume you're wanting this for previewing code snippets? We're tracking this request at [CQ-1133](https://jira.atlassian.com/browse/CQ-1133).

comments: author: Jose M.
body: In the referenced CQ-1133 there is mentioned \[here\|[https://jira.atlassian.com/browse/CQ-1133?focusedCommentId=631629\&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-631629](https://jira.atlassian.com/browse/CQ-1133?focusedCommentId=631629&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-631629)\]:{quote}We didn't add one because the editor is WYSIWYG so the preview would look the same as what you already see in the editor.{quote}But what about the comment field: It is not WYSIWYG.


author: BillA
body: Rich text comments is another feature we want to get to <https://jira.atlassian.com/browse/CQ-458>


author: Mirek
body: Bill, I was mentioning about those two things in my feedback when I saw beta version of the CQ. That is why CQ-1133 was created. As you can see is it is pretty important feature to have it. I hope that the rest of the features reported in the beta phase will be also implemented soon. Mirek


author: Branno
body: Howdy Jose,

There is a ticket dealing with adding Preview functionality into Confluence Questions at [CQ-1133](https://jira.atlassian.com/browse/CQ-1133). I recommend voting and commenting there, in addition you can watch it to see updates as they are occurring.

Cheers,  
Stephen Brannen \| Confluence Support


author: JamieA
body: +1. The confluence code macro is horrific, it frequently misinterprets pastes containing new lines. You definitely need to preview before you commit that shizzle.
How do I delete a question in confluence questions once it has been asked?
Asked by Scott Ortel:

How do I delete a question in Confluence Questions once it has been asked? How do I delete the sample questions?


Answers:
author: Giuliano C.
body: By going to the question you asked in the Question plugin left side of the dashboard or at the top of the instance in the header, you have the **Questions** tab. Then, you can choose the question you asked and then you have the options to **delete**the question in the bottom.

You can use this question as an example. :)

Cheers,

Giu

comments: author: Scott Ortel
body: Thanks Gui. Is there a way to delete the lot of demonstration questions that optionally get added during the install of "Questions"? Or, must they be deleted one at a time?


Tags: community
Questions add-on has disappeared from Confluence
Asked by Julien Verrecchia:

Hi,

After upgrading to Questions 1.0.618, add-on is unavailable in Confluence. It has disappeared from the menu and the administration area.

Accessing the url "/questions" leads to a 404.

It is shown in the Confluence add-on management.

* The link to /questions leads to a 404 page
* Deactivating and enabling the add-on didn't help.

(All 35 modules are enabled)  
Licence : 10-user starter

Thanks


Answers:
author: Elisa [Atlassian]
body: Hi Julien,

You can try to disable and then enable the add-on back.  
To do that, please visit: Settings \>\> Add-ons \>\> Manage Add-ons  
then, just click on the Plugin name. The button to disable/enable should be there.

Cheers!

comments: author: Steven F Behnke
body: @Julien you will also want to check the log files, perhaps a plugin or the plugin manager is outputting errors to your log.

<https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs>
Can't Install Confluence Questions
Asked by Stephen Tippett:

I started my free trial of Confluence Questions but when I go to Add Ons --\> Manage Add Ons --\> Get Started with Confluence Questions, I get the same 404 error  

Page Not Found {#toc-hId-1623582375}
------------------------------------

The page you were trying to reach could not be found. This could be because:

* The page does not exist.
* The page exists, but you do not have permission to view it.

What is wrong here? I've tried Disabling and Re-enabling, and I've tried Free Trial but I get another error message An unexpected error occurred. Refer to the logs for more information.

Yet there is nothing in my logs about Confluence Questions. There is no information in the logs.

Need help with this. It looks like a great tool.. I just can't get it started.

thanks,

Steve


Answers:
author: Akiko Takano
body: Hi, I saw the same situation when disabled and enabled plugin.Also I can't uninstall this plugin with the same message, "An unexpected error occurred."Do I have to open support ticket on support.atlassian.com?


author: Stephen Tippett
body: No, not yet. I opened a support ticket at [support.atlassian.com](http://support.atlassian.com)and we are still working on it. Not sure what the problem is. Our working theory is that because we just switched over to a paid account from the trial version, there is some mismatch.


author: Jorge
body: Stephen, did you get an answer? I got the same when upgrading to the new version.


author: Sam Tardif
body: Hi Stephen,

Sorry to hear this :( Not sure what the problem is here, we'll need some more info to help diagnose. Your best bet will be to open up a support ticket at [support.atlassian.com](http://support.atlassian.com)and we'll help you get to the bottom of this.

comments: author: Stephen Tippett
body: Hi Sam,

OK, I checked out [support.atlassian.com](http://support.atlassian.com). It looks like I have to use Jira Service Desk ([](https://www.atlassian.com/software/jira/service-desk)<https://www.atlassian.com/software/jira/service-desk>) to submit a support ticket and that the Jira Service Desk is a SAS product. Am I right? We are just getting started with Confluence, so I'm learning as I go. If you can help with some advice, I'd appreciate it.

thanks,

Steve


author: Stephen Tippett
body: Sam, nevermind. I figured out how to submit the ticket.


Tags: cloud
I don't see any "embed calendar" option in the dropdown menu or in sidebar
Asked by Michelle Park:

How do I insert calendars??


Answers:
author: Jeffry Gamba
body: Hi [@Michelle Park](/t5/user/viewprofilepage/user-id/3641305)

If you are referring to the Team Calendar in Confluence, you can insert it into the page by using a macro and search the Team Calendar.

Thanks :)

comments: author: Michelle Park
body: Thanks... but what's a macro?
To show @user status from the Team Calendars
Asked by Dong Park:

Hi,

I'm wondering if this is possible. I would like to show the status of the user from Team Calendar whenever someone searches a user using @ from Confluence.

So let say, a user is on vacation on Team Calendar, it says "John Doe - Vacation"

When someone searches [@John Doe](/t5/user/viewprofilepage/user-id/192675), I would like it to show the status(Team Calendar if any for the current date) next to the name.

Thanks!


Answers:
author: Shannon S
body: Hello Dong,

Thank you for contacting us about this.

From my understanding, when creating an event, if you select a specific user for the event, you want Team Calendar to tell you if there's a conflicting event, such as a holiday. Is that right?

This is not possible in Team Calendars for Confluence. We had a feature request for this in the past, but it has been closed as we don't have plans to implement this in the near future.

* [CONFSERVER-49266](https://jira.atlassian.com/browse/CONFSERVER-49266) *Warning when Team Calendar has conflicting events*

There's a Cloud request for this as well (for any users that might happen upon this thread wanting the same for Cloud). This is still open, but will likely be closed for the same reason the Confluence Server ticket was, due to lack of interest, as there are currently 0 votes for this feature:

* [CONFCLOUD-49266](https://jira.atlassian.com/browse/CONFCLOUD-49266)

I am not aware of any workarounds for this issue, so you will need to advise your team to check your holiday calendar prior to scheduling anything with that user.

Let me know if you have any questions about this.

Regards,

Shannon


Tags: confluence

confluence-server

server
Can I show Event description on multiple lines in "List View"
Asked by Matthew Schwarz:

Greetings,

I have a Team Calendar. I have it configured to display in "List View."

For some Events, in the Description, I have input several lines of text separated by carriage returns.

In the List View, the several lines of text only display as a single line.

Is there a way to display the several lines as several lines?

Thank you.


Answers:
author: Pogorelov Alexander
body: Try \<br\> at the end of the line


author: Kyle Contorno
body: ![multi line event.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/141757i2ED04F1EE15189A0/image-size/large?v=v2&px=999 "multi line event.PNG") Well this is late! But better late than never :) There is not an official way to do this, but what you can do is add periods or underscores etc next to the text on each line to fill the required characters per line. I experimented with how many to add and was able to just make a template so I add periods until it matches the previous line and the result looks like this. You can use the same method to add spaces in between each line as needed.
Cloud: Setup Team Calendars repeatedly asks for timezone confirmation
Asked by Neil Froggatt:

I just added the cloud team calendar (30day eval) to our cloud environment.

Now every time I visit Confluence, I get a modal window asking me to confirm that the timezone already selected is the current one.

Any ideas how to stop it from asking every time? I see a post on what to do for a server-based install... but I couldn't find a post related to a cloud environment.

Thx


Answers:
author: Shannon S
body: Hello Neil,

Thank you for contacting us about this.

I've found a few users with the same issue in Cloud, but the issue eventually went away, so I am not sure what might be causing that for you.

I have a few questions for you:

1. Does this occur for all of your users, or only yourself so far?
2. Does this occur on other calendars, too?
3. Can you replicate this on a few different browsers?
4. If you try this in Incognito Mode and by clearing your browser cache, and tell me if it persists?

Thank you for your help!

Regards,

Shannon


Tags: confluence-cloud
Does watching a calendar automatically enable email notifications?
Asked by Jae Jeon:

Hello,

I'm currently watching a team calendar. I do not receive any email notifications when an event is created, including the ones that I create. My colleague is also experiencing the same issue. Only when the event is assigned to a specific person, the person receives an email notification. How can I enable all the watchers of the calendar to receive a notification when an event is created on the calendar?

Thank you,

Jae


Answers:
author: Brant Schroeder
body: From Atlassian's documentation:

Watching a calendar is a great way to stay up-to-date on changes made in the calendar, without necessarily adding it to your My Calendars page. When you watch a calendar, you'll be sent an email notification when any of the following events occur:

* A new event is created
* An existing event is edited
* An event is deleted
* The entire calendar is deleted

When you watch a Confluence space it includes watching all calendars in that space, so there's no need to manually watch calendars for your team or project.

It sounds like existing event is editing is working but none of the other items are working. If you add something you would not be notified of that though. Sounds like the notifications might be consistent across all users. Have you tried watching the space to see if you then receive all notifications? Have you checked your individual email notification to ensure that it is not preventing anything: <https://confluence.atlassian.com/doc/email-notifications-145162.html>
Is it possible to populate Team Calendars with a duration based on a filter?
Asked by Angela Boston:

We have a Request Type that has a start date and end date. Is it possible to populate the team calendar with duration? So it will populate the calendar item across several days.

It is possible to create two events and look for start date and populate, then look for end date and populate. However, would like to see the duration across days.

All help is appreciated.


Answers:
author: Shannon S
body: Hello Angela,

Thank you for contacting us about this.

Can you tell me how you are populating your start and end dates in Jira? Are these custom fields?

The ability that Team Calendar has to display Jira dates are as follows: (from [Add Jira Events](https://confluence.atlassian.com/teamcalcloud/add-jira-events-909904000.html))

1. Jira Issue Dates (a single date or the duration between two specified dates)
2. Jira Software Sprint
3. Project Releases

When you add a **Jira Issue Dates** type event, you are asked if you want to use a Single Date or Date Range. If I choose **Add start and end date...** under Date Range, then I have the option of choosing which fields I want to use:

![Screenshot 2019-10-14 at 14.56.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/69316i7D0D48C4F4709261/image-dimensions/536x444?v=v2 "Screenshot 2019-10-14 at 14.56.35.png")

I hope that helps, but let me know if you have any trouble.

Regards,

Shannon


Tags: confluence-cloud

jira
Resolve Calendar Error, "You do not have an authorized access token for the remote resource"
Asked by Tech Dev:

We just upgraded our **JIRA Server** to **JIRA Cloud** and now the Team Calendar isn't working in terms of tracking JIRA issues/sprints.

The error we are presented with states, "*You do not have an authorized access token for the remote resource*".

Does anyone know how to get this to work? We are using Confluence Server and JIRA Cloud.

![JiraCalendarError.JPG](/t5/image/serverpage/image-id/53163iA24536C47BD814CE/image-dimensions/422x424?v=v2 "JiraCalendarError.JPG")


Answers:
author: Diego
body: Hello there!

Neil, this is a known situation with a known workaround. You can check further info about it here:

**[JICAL-40 \| Plugin will not ask to authenticate the connection to Jira if token is not present.](https://ecosystem.atlassian.net/browse/JICAL-40)**

The workaround is as follows:
> 1. Create a new page (this can be deleted later)
> 2. Insert a Jira Issues macro there

The problem occurs because Jira does not request a new token for authentication. The Jira Issue macro creates a new token and the calendar should work.

Looking forward to your reply Neil!


Tags: calendar

cloud

jira

jira-cloud

jira-server

jira-software

sprint