Upgrade failed from 3.5.3 to 5.0.3
Asked by Michael Green:

I am trying to migrate Space data from a 3.5.3 Confluence to 5.7.5. To do this I have built a clean Confluence 3.5.3 server and restored space backup. Per upgrade instructions it recommends to upgrade first to 5.0.3 before upgrading to 5.7.5. When I attempt to upgrade it fails with the below error. This is in a VM so I can roll-back and easily retry. Also I am using MS SQL Server 2008R2. Please let me know if further info needed, thank you.

Exception:

com.install4j.api.beans.UndefinedVariableException: installer:installationID  
at com.install4j.runtime.installer.InstallerVariables$InstallerReplacementCallback.handleError(Unknown Source)  
at com.install4j.runtime.installer.InstallerVariables$InstallerReplacementCallback.getReplacement(Unknown Source)  
at com.install4j.runtime.util.StringUtil.replaceVariable(Unknown Source)  
at com.install4j.runtime.installer.InstallerVariables.replaceVariables(Unknown Source)  
at com.install4j.runtime.installer.InstallerVariables.replaceVariables(Unknown Source)  
at com.install4j.runtime.installer.InstallerVariables.replaceVariables(Unknown Source)  
at com.install4j.api.beans.AbstractBean.replaceVariables(Unknown Source)  
at com.install4j.runtime.beans.actions.registry.SetRegistryValueAction.getKeyName(Unknown Source)  
at com.install4j.runtime.beans.actions.registry.SetRegistryValueAction$PerformedAction.\<init\>(Unknown Source)  
at com.install4j.runtime.beans.actions.registry.SetRegistryValueAction.execute(Unknown Source)  
at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(Unknown Source)  
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)  
at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)  
at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)  
at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)  
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)  
at com.install4j.runtime.installer.Installer.main(Unknown Source)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
at java.lang.reflect.Method.invoke(Unknown Source)  
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)  
at com.exe4j.runtime.WinLauncher.main(Unknown Source)  
at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

System properties:

[java.runtime.name](http://java.runtime.name)=Java(TM) SE Runtime Environment  
exe4j.moduleName=C:\\Users\\Administrator\\Downloads\\atlassian-confluence-5.0.3-x64.exe  
exe4j.semaphoreName=c:_users_administrator_downloads_atlassian-confluence-5.0.3-x64.exe  
sun.boot.library.path=c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\bin  
java.vm.version=23.7-b01  
java.vm.vendor=Oracle Corporation  
java.vendor.url=<http://java.oracle.com/>  
exe4j.consoleCodepage=cp0  
path.separator=;  
[java.vm.name](http://java.vm.name)=Java HotSpot(TM) 64-Bit Server VM  
file.encoding.pkg=[sun.io](http://sun.io)  
user.country=US  
user.script=  
sun.os.patch.level=  
install4j.exeDir=C:\\Users\\Administrator\\Downloads\\  
[java.vm.specification.name](http://java.vm.specification.name)=Java Virtual Machine Specification  
user.dir=C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir  
java.runtime.version=1.7.0_15-b03  
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment  
java.endorsed.dirs=c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\endorsed  
os.arch=amd64  
[java.io](http://java.io).tmpdir=C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\  
line.separator=

java.vm.specification.vendor=Oracle Corporation  
user.variant=  
exe4j.tempDir=C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir  
[os.name](http://os.name)=Windows Server 2008 R2  
sun.java2d.noddraw=true  
sun.jnu.encoding=Cp1252  
java.library.path=C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files (x86)\\Microsoft SQL Server\\100\\Tools\\Binn\\;C:\\Program Files\\Microsoft SQL Server\\100\\Tools\\Binn\\;C:\\Program Files\\Microsoft SQL Server\\100\\DTS\\Binn\\;C:\\Program Files (x86)\\Microsoft SQL Server\\100\\Tools\\Binn\\VSShell\\Common7\\IDE\\;C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\Common7\\IDE\\PrivateAssemblies\\;C:\\Program Files (x86)\\Microsoft SQL Server\\100\\DTS\\Binn\\;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\bin  
sun.awt.enableExtraMouseButtons=true  
[java.specification.name](http://java.specification.name)=Java Platform API Specification  
java.class.version=51.0  
sun.management.compiler=HotSpot 64-Bit Tiered Compilers  
exe4j.isInstall4j=true  
os.version=6.1  
user.home=C:\\Users\\Administrator  
user.timezone=Australia/Sydney  
java.awt.printerjob=sun.awt.windows.WPrinterJob  
file.encoding=Cp1252  
java.specification.version=1.7  
java.class.path=C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\i4jruntime.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\platform.zip;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\commons-codec.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\commons-httpclient.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\commons-io.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\commons-logging.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\dom4j.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\inception.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\modzdetector.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\slf4j-api.jar;C:\\Users\\ADMINI\~1\\AppData\\Local\\Temp\\2\\e4j18B7.tmp_dir\\user\\slf4j-jdk14.jar;;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\deploy.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\plugin.jar  
[user.name](http://user.name)=Administrator  
install4j.executionMode=gui  
java.vm.specification.version=1.7  
sun.java.command=C:\\Users\\Administrator\\Downloads\\atlassian-confluence-5.0.3-x64.exe  
java.home=c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre  
sun.arch.data.model=64  
exe4j.launchName=C:\\Users\\Administrator\\Downloads\\atlassian-confluence-5.0.3-x64.exe  
user.language=en  
java.specification.vendor=Oracle Corporation  
awt.toolkit=sun.awt.windows.WToolkit  
[java.vm.info](http://java.vm.info)=mixed mode  
exe4j.unextractedPosition=45328497  
java.version=1.7.0_15  
java.ext.dirs=c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\ext;C:\\Windows\\Sun\\Java\\lib\\ext  
sun.boot.class.path=c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\resources.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\rt.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\sunrsasign.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\jsse.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\jce.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\charsets.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\lib\\jfr.jar;c:\\users\\admini\~1\\appdata\\local\\temp\\2\\e4j18b7.tmp_dir\\jre\\classes  
install4j.appDir=C:\\Users\\Administrator\\AppData\\Local\\Temp\\2\\  
java.vendor=Oracle Corporation  
file.separator=\\  
java.vendor.url.bug=<http://bugreport.sun.com/bugreport/>  
[sun.io](http://sun.io).unicode.encoding=UnicodeLittle  
sun.cpu.endian=little  
sun.desktop=windows  
sun.cpu.isalist=amd64


Answers:
author: Mallmann
body: Hello Michael,

Would you mind to share how you're performing the upgrade? Are you using an installer or is it with the .zip standalone method?

In case you're trying with the installer, would you mind to try with the .zip one? See this: <https://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually>

Let me know how it goes.

Eduardo


author: lavitz slambert
body: Additionally to what Eduardo asked can you check the \<Confluence HOME\>\\logs\\atlassian-confluence.log file?

Search for "Starting Confluence 5.0.3" and send to us the first errors you get from those logs as the errors from the UI usually are misleading ones :smile:.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Michael Green
body: After reverting the snapshot and doing the manual upgrade to 5.0.3 it seems to have completed successfully. It took ages to start but I guess it was migrating data. I'm in the process of upgrading to 5.7.5 (the end goal here) now. Thank you for the assistance!

comments: author: lavitz slambert
body: Glad to hear that buddy, let us know if something goes wrong ;).


author: lavitz slambert
body: Hey Michael, in case the upgrade worked, mind marking one of the answers in this post so we can close this topic :).


author: Michael Green
body: Sure, I have done that. Thank you to those who made suggestions on this forum I greatly appreciate the assistance!


author: Michael Green
body: Thank you both for the response here, sorry for the delay I got caught up on other projects but hope to focus on this to get it sorted within next couple of days.

I couldn't find the string you mentioned but posted the entire file on dropbox in case you want to take a look:

[atlassian-confluence.log](https://dl.dropboxusercontent.com/u/73055825/atlassian-confluence.log)

I originally installed the 3.5.3 with manual installation (I don't believe there was an installer for that version), but I attempted the upgrade with the installer. I'm going to revert the snapshot now and try with the manual installation process as suggested above. I'll update back here with results shortly.

Thanks again for the suggestions here, appreciated.


Tags: confluence-administration

upgrade