youngmon/atlassian-qna huggingface dataset:
How to filter Jira Issues (tkts) with a specific Fix Version added/removed in last 5 days?
Asked by Hiro Aoki:

For Jira Issues (tickets), I am trying to identify all the issues added or removed for a specific version within last 5 days.

For example, ticket-A is added to v.1.2 (Fix Version) 5 days ago as an emergency priority request. Then, ticket-B is removed from v.1.2 (Fix Version) 3 days ago as a trade-off of Engineering resource availability.

I would like to list up these tickets to review added and removed tickets for v.1.2 (FixVersion) within last 5 days.


Answers:
author: Josh Costella
body: Hi [@Hiro Aoki](/t5/user/viewprofilepage/user-id/5574380)

Unfortunately, reporting on historical changes to fields is limited in Jira out-of-the-box. You could create a very lightweight version of this functionality using a custom date field to give you the date and a custom text field that gives you the name of the version it was removed from populate them with automation when there are changes to the FV field.


Tags: data-center

jira-data-center
JQL query for fetching quarterly issues automatically in jira dashboard
Asked by Testing:

Hello,

Is there any JQL query which can automatically fetch quarterly created epic issues in jira on dashboard?

I tired with startofquarter() function but it seems, its not supporting JQL in jira cloud.


Answers:
author: Simon K?nig
body: There is not a native function "startofquarter()".

But there is a workaround like:

created \>= startOfYear() and created \<= startOfYear("+90d")

OR

created \>= startOfMonth() and created \<= startOfYear("+3")

OR just

created \>= -90d for the last 90d

Found here: <https://community.atlassian.com/t5/Jira-Service-Management/Is-there-a-quot-startOfQuarter-quot-like-there-is-a-quot/qaq-p/1213277>


author: Duc Thang TRAN
body: Hello [@Testing](/t5/user/viewprofilepage/user-id/4986244)

Jql dont have this funct startofquarter but you can use startOfMonth(-3) like created \>= startOfMonth(-3)


Tags: cloud

jira-cloud
Adjusting workflows for a specific board within a project
Asked by Bassel_Kharwat:

I've created a new Kanban board within a preestablished project. This project has a specific workflow (statuses) and I would like to take pieces from. I have created the columns with the specific statuses in mind, no problems there, However even when I move workflow options as an unmarked status in the columns, they still present as an option when actually designating a status. Would like these unused workflow statuses hidden if possible.

Thanks!


Answers:
author: Trudy Claspill
body: Hello [@Bassel_Kharwat](/t5/user/viewprofilepage/user-id/5574365)

Welcome to the Atlassian community.

A board is just a way to visualize and manipulate the issues in the project. The board does not govern the workflow of the issues.

You cannot customize the workflow for issues per board. A workflow applies to an issue type in a project regardless of how many boards show that issue.

Putting the Status into the Unmapped Statuses area of the board configuration does not actually change the workflow in any way. What it does is prevent issues assigned that status from displaying in the board or its backlog. Issues can still be changed to that status.

The only way to prevent that Status from being available for selection is to actually change the workflow, which would then impact all the issues to which that workflow applies, across all projects.


author: Samuel Gatica
body: Hi [@Bassel_Kharwat](/t5/user/viewprofilepage/user-id/5574365)

Welcome to the community!

I am unsure what the issue is. Could you please provide some screenshots that illustrate the problem?

Best regards

Sam

comments: author: Bassel_Kharwat
body: Hi [@Samuel Gatica](/t5/user/viewprofilepage/user-id/753028)

These are the columns I've created in the board I've created, and the statuses I've tried to designate as unmapped statuses.

However when looking through the status options on a specific task on the board, I still have the option to assign one of the ones below. I would just like the specific statuses to match the specific columns. "Ready to work", "Waiting on", "In Progress", "In Verification", "Done".

Hope this clears it up

![Kanban Columns.png](https://community.atlassian.com/t5/image/serverpage/image-id/343271i84E62B8721FD371C/image-size/large?v=v2&px=999 "Kanban Columns.png")![Statuses.png](https://community.atlassian.com/t5/image/serverpage/image-id/343272iECEB3FAB094D30BD/image-size/large?v=v2&px=999 "Statuses.png")


author: Samuel Gatica
body: Hi [@Bassel_Kharwat](/t5/user/viewprofilepage/user-id/5574365)

Check [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) reply.

*"Putting the Status into the Unmapped Statuses area of the board configuration does not actually change the workflow in any way. What it does is prevent issues assigned that status from displaying in the board or its backlog. Issues can still be changed to that status."*

Additionally, please check this doc [Work with issue workflows](https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/)

Best regards

Sam


Tags: cloud

jira-cloud
Do completed issues that are moved to a different project have their timeframe reset?
Asked by Bassel_Kharwat:

I have been moving several hundred tickets from one project to another the common denominator being a specific label to these tickets. So far I believe I've done it properly, however in the new project board built for these tickets, it shows all the completed and done tickets over the years in the done column. Did their timeframe for a completed task get reset, and will they then disappear after the 1/2/4 week timeframe option its set to?

Thanks!


Answers:
author: Trudy Claspill
body: Hello [@Bassel_Kharwat](/t5/user/viewprofilepage/user-id/5574365)

Welcome to the Atlassian community.

To what type of project did you move the issues?

Are you displaying them on a Kanban board?

As per the following open suggestion, the Hide Completed option is looking at the Last Updated timestamp of the issues, not the Resolved timestamp. Moving the issues will change the Last Updated timestamp, so the issues are again displayed.

<https://jira.atlassian.com/browse/JSWCLOUD-21897>


Tags: cloud

jira-cloud
Create a Read-Only custom field in Jira
Asked by donhames:

I need to make a custom field read-only but visible on the edit screen. I see several related questions have been asked, but none are recent.

Is there a straightforward way in Jira to create a custom field and associate it with screens, and the user cannot edit the field when viewed on the issue edit screen?

I want to populate the value of the custom field via automation rather than have the user enter it on the issue screen.

It seems there should be a read-only option for custom fields. Has anyone solved this without using JavaScript, modifying the workflow, or hiding it?


Answers:
author: Simon K?nig
body: Hi, the only possible Atlassian gives us right now (native) is to Hide a Field or make it required in the Field Configuration.

The only straight forward possibility is to put the field in the view but not the edit Screen which allows the Field to be populated via e.g. automation but not for the user to change it.

If you want the field to change regardless, you could put it into a Transition Screen to update there. Maybe even in a Transition Loop that is always usable: A Transition from "Any Status" to "Itself".

Regards


author: Joe Pitt
body: As [@Simon K?nig](/t5/user/viewprofilepage/user-id/4408131) and [@YY Brother](/t5/user/viewprofilepage/user-id/4083879) said, no there isn't. The only option is to put it on the view screen. The edit screen is for fields you want the user to be able to edit.


author: YY Brother
body: Hi [@donhames](/t5/user/viewprofilepage/user-id/5226196)

You could configure that custom field in the View screen, but not in the Edit screen.

Hope it helps.

YY?


Tags: cloud

jira-cloud
Error when trying to assign story point to an epic's child issue
Asked by Joaquim Moraes:

Hello. When trying to assign story points to an epic's child issue, I receive an error that states "We couldn't set the story point value. Field 'customfield_10028' cannot be set. It is not on the appropriate screen or unknown". I'm fairly new to Jira administrations and configuration, any tips/hints would be immensely appreciated. Thank you!


Answers:
author: Ravina
body: HI [@Joaquim Moraes](/t5/user/viewprofilepage/user-id/5198202) Welcome to the Atlassian community.

As shown in the error message that story point field is not available on the child issues and you need to add the story point field on the child issues screen,

Goto your projects setting page from the botton left side, then click on issues, click on screens and then edit the screen associated to the child issue-type and search for the story point field to add on that screen

Check the below screenshots for more details

![Capture 2024-08-22 at 19.48.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/343245i06FE78CAC0BF96EA/image-size/large?v=v2&px=999 "Capture 2024-08-22 at 19.48.56.png")![Capture 2024-08-22 at 19.49.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/343246iBF8CDDDE451753B8/image-size/large?v=v2&px=999 "Capture 2024-08-22 at 19.49.59.png")![Capture 2024-08-22 at 19.50.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/343247iB32B676693C6C8AD/image-size/large?v=v2&px=999 "Capture 2024-08-22 at 19.50.21.png")

comments: author: Joaquim Moraes
body: Thank you!


author: Marc - Devoteam
body: Hi [@Joaquim Moraes](/t5/user/viewprofilepage/user-id/5198202)

Welcome.

Check the screens that are used in relation to the issue type you are trying to set the story point value.

Check the field Story points and see if it's present to the screen that is used on the issue type you are creating or editing.

Or use the field helper, see this article: [find-a-field-on-the-issue-view](https://support.atlassian.com/jira-software-cloud/docs/find-a-field-on-the-issue-view/)


author: Joaquim Moraes
body: Thank you both! I didn't even get to Marc's reply. Ravina's reply was at the top and her detailed steps was the hand holding I needed...hahaha. Thank you both very much!


Tags: cloud

jira-cloud
JQL for counting SubTasks
Asked by Katalin V?radi:

Hi guys,

I am looking for a JQL to filter issues that have more than two SubTasks.

Is it possible to filter issues based on the number of their SubTasks without any add-on, plugin or script?

Thank you in advance.


Answers:
author: Ravina
body: Hi [@Katalin V?radi](/t5/user/viewprofilepage/user-id/5545850) There is no default way in JQL to get the Sub-tasks count in jira without the help of script,plugin.

comments: author: Katalin V?radi
body: That's pity. Thanks for the quick help.  
By the way, what are the other options with script or plugin?


author: Hannes Obweger - JXL for Jira
body: Hi [@Katalin V?radi](/t5/user/viewprofilepage/user-id/5545850)

welcome to the community!

If you're open to solutions from the Atlassian Marketplace, I think you might like the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=datacenter&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2791922).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a long list of so-called *smart columns* that aren't natively available, including the *number of sub-tasks*.

This is how it looks in action:

![number-of-subtasks-v3.gif](https://community.atlassian.com/t5/image/serverpage/image-id/344106i6338726496BF1DF9/image-size/large?v=v2&px=999 "number-of-subtasks-v3.gif")

As you can see above, you can easily sort and filter by your smart columns, and also use them across JXL's advanced features, such as support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting*.

Once you've narrowed down your list of issues, you can work on your issues directly in JXL, trigger various operations in Jira, or export your issues with just one click.

Any questions just let me know,

Best,

Hannes


author: Prosper Agwegiokhe
body: Hi [@Katalin V?radi](/t5/user/viewprofilepage/user-id/5545850) ,

I'm Prosper, a support engineer at Appfire, and I'm here to help you.

The app I work for, [JQL Search Extensions for Jira](https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira-reports?hosting=cloud&tab=overview&utm_source=atlassiancommunity&utm_medium=listinglink&utm_campaign=mauricio), you can use the query below to find issue by the count of their subtasks.  

E.g:

```
subtasksCount > 2
```

The query above will return issues that have more than 2 subtasks.  

You can see more information about this query [here](https://appfire.atlassian.net/wiki/spaces/JQLSEARCH/pages/604209285/Subtasks+JQL+Functions#SubtasksCount), and please contact our [support](https://appfire.atlassian.net/servicedesk/customer/portal/11) if you have any other questions about this query.

We'll be happy to help you!

Best regards,  
Prosper.


Tags: data-center

jira-data-center
Restrictions for team-managed project
Asked by Maciej Oczo?:

I have set up restrictions for issue types, but these restrictions are only being applied to new issues. How can I apply these restrictions to existing issues as well? I attempted to write a script in ScriptRunner to address this, but I am unsure of the field ID required.   

Cheers


Answers:
author: Nikola Perisic
body: Welcome to the community [@Maciej Oczo?](/t5/user/viewprofilepage/user-id/5261791)

These restrictions will only apply for the new created issues. The restrictions do not apply to the existing issues.

comments: author: Maciej Oczo?
body: Sure, we know that, but we need a way to automatically add these restrictions to the thousands of existing tasks so that we don't have to do it manually. Can you help with that?


author: Nikola Perisic
body: Sadly, you cannot apply restrictions to the existing issues. Each restriction is tied to both issue type and a project role. From that moment when you set the restriction only those roles will be able to see those issues. So, no, there isn't a way to apply restrictions to existing issues.


author: Trudy Claspill
body: [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5494176)

That is not true.

You can manually set restrictions on issues in Team Managed projects at any time by clicking on the padlock icon on the individual issue. That assumes that you have the Restrict Issue permission.


author: Nikola Perisic
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thanks for the correction.


author: Trudy Claspill
body: Hello [@Maciej Oczo?](/t5/user/viewprofilepage/user-id/5261791)

Welcome to the Atlassian community.

I'm not sure if it is possible to set issue restrictions on existing Team Managed issues through ScriptRunner.

However if you need to find the name of a field, follow the guidance on this page:

<https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/>

You may have to call the Jira REST API to make a change to the Security field.


Tags: cloud

jira-cloud
Is it possible for the linked tickets in Xray to automatically receive the same status as the ticket
Asked by Marieta Uzunova:

Hi all,

I am currently importing my test results from Robot Framework to Xray. However, I have three test cases in Xray that I cover with just one test case in Robot Framework. It is not desired to merge these three test cases into one. I was thinking that maybe I could link the three test cases together, so the status would automatically be set for all three. Is this possible?  
P.S.: I thought about creating automation rules, but the status options "To Do", "Pass", or "Fail" are not available. I would greatly appreciate any help.  
Thank you  
Br

![XrayAutomationRulesTest.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343239i3779ABDFCB9684E6/image-size/large?v=v2&px=999 "XrayAutomationRulesTest.PNG")


Answers:
author: Stefan Salzl
body: Hi [@Marieta Uzunova](/t5/user/viewprofilepage/user-id/5574297)

re-asking for clarification as it sound a bit confusing for me:

are really talking about test cases? To do, passed, failed sound very familiar to me for test runs (which are the executed instances of a testcase within a test execution issue).

It's very important to be clear in the terminology.

Could you maybe provide a more detailed step my step explanation? Maybe supported by example issue names and types and/or maybe even screenshots. Everything that might help get a deeper understanding of the problem in order to find the right solution.

Best  
Stefan


author: Valerie Knapp
body: Hi [@Marieta Uzunova](/t5/user/viewprofilepage/user-id/5574297) , welcome to the Atlassian Community and thanks for your question.

Even though the Xray issue types exist as issue types in Jira, I fear that the data from the Xray app itself isn't accessible to the Jira automation. I have had similar issues with other apps, like Tempo, where you want to automate something in the app data, but this is only possible if the app has automation in it.

I would always recommend two things in situations like these,

1) Check the documentation for help - <https://docs.getxray.app/site/xray>

2) Contact the vendor of Xray by opening a ticket with your query - [https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=support)

You didn't indicate if you were using DC or Cloud but your screen looks like DC to me. I also tagged the app of Xray into this post so hopefully more people who are experienced in this app can chime in.

Good luck and don't hesitate to share other info or feedback here by writing a comment.

Cheers


Tags: xray

addon-com.xpandit.plugins.xray

jira-unknown-hosting-type

unknown-hosting-type
you do not have permission to share. all shares are invalid
Asked by Igor Liscio:

Hello all,  
I'm the owner of a dashboard and I'm trying to share it with other users in the company but I'm getting the error

***"you do not have permission to share. all shares are invalid"***

Some weeks ago all users were able to access this dashboard, even if I didn't share it with them. Now, they cannot access it any more with the following error:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343223i8380383596453E49/image-size/large?v=v2&px=999 "image.png")

When I try sharing it with them, I get the following error message:

*** ** * ** ***

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343224iA64B4B74FABA9CAF/image-size/large?v=v2&px=999 "image.png")

We checked the group permissions and it seems to be correctly set with "Share Dashboards and filters".

Is there anything we may be forgetting to check?


Answers:
author: Marc - Devoteam
body: Hi [@Igor Liscio](/t5/user/viewprofilepage/user-id/5574280)

Double check the global permissions for Sharing Dashboard and Filters.

The problem is with that permission, check all user and groups that are set and are the users in those groups.

comments: author: Trudy Claspill
body: To add some clarification...

There is a Global Permission to allow users to share filters and dashboards. Your Jira Administrators will need to check if that permission is allocated to a group to which you belong.

<https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>


Tags: cloud

jira-cloud
Not able to create an issue directly from Figma
Asked by SAzaruddin_mp:

We are Using Figma for designs and able to attach Figma designs in Jira, but we are not able to create issues from Figma, filling all the of issue but not able to create an issue any of the project in Jira.

Thanks,

Shaik


Answers:
author: Marc - Devoteam
body: Hi [@SAzaruddin_mp](/t5/user/viewprofilepage/user-id/5356177)

It might be that you don't have been granted the create issue permission in the Jira project.

Please check with the project or Jira admin.

comments: author: SAzaruddin_mp
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

I'm the Jira Admin I have the permission to create an issue in Jira my problem is I'm not able to create directly from Figma.

Thanks,

Shaik


author: Marc - Devoteam
body: What is the error or message you are receiving?

Do basre in mind, It can only create issues in Jira Software projects.

Docu: [Jira-and-Figma](https://help.figma.com/hc/en-us/articles/360039827834-Jira-and-Figma)


author: SAzaruddin_mp
body: I was able to fill the issue type and then while clicking create button, it is not creating an issue in any project that linked to Figma I'm the Jira admin i have access to everything in my organization


author: Marc - Devoteam
body: Hi [@SAzaruddin_mp](/t5/user/viewprofilepage/user-id/5356177)

Have you read the documentation?

What type of project are you trying to create an issue in and are you albe to create an issue while in Jira in that project?


author: SAzaruddin_mp
body: It is a Software development project and i have access to that project creating an issue from design in Figma Design


author: Marc - Devoteam
body: The Figma documentation states, you can only create issues from Figma Design or Convert Stickies into issues from Figma Jam.

There are no other options. Contact Figma Support, to see if tghere are other options or see if you can open a feature request


Tags: cloud

figma

jira-cloud
Jira Work Mgt. - Projects
Asked by Walter Osterman:

We use Jira Work Management and specifically "Projects." We need to display a due date for each project.

Can somebody please recommend an app that can add the due date functionality?

Thank you, Walter


Answers:
author: Leo Diaz DEISER
body: Hello [@Walter Osterman](/t5/user/viewprofilepage/user-id/4210380)

I'm Leo from DEISER and PM of Projectrak.

Projectrak allows you to add properties at a project level like end date or status and configure your own Project Navigator (similar to the issue navigator)

![](https://marketplace-cdn.atlassian.com/files/fc614bba-ca7d-48a2-a8bf-70b8de8d09a9?fileType=image&mode=full-fit)

It is available [on the Atlassian Marketplace for Jira Data Center and Cloud.](https://marketplace.atlassian.com/apps/1210816/projectrak-project-tracking-for-jira?hosting=cloud&tab=overview)

Hope it helps you!

Leo


author: Jack Brickey
body: Hi [@Walter Osterman](/t5/user/viewprofilepage/user-id/4210380) a, it sounds like you are seeking Project level fields. Moreover you view projects in the traditional sense where they have a beginning and an end. I generally use Epics within a Project for this purpose. However, to your specific request I found the following in the Marketplace. Given that you are on Free tier maybe try this free app - [gudis-project-fields](https://marketplace.atlassian.com/apps/1229016/gudis-project-fields?hosting=cloud&tab=overview) . Note, I have not use this app and have no experience with it but it's worth a go. As well, there are other solutions out there in the marketplace you may wish to review.


Tags: cloud

jira-work-management-cloud