youngmon/atlassian-qna huggingface dataset:
Buffering Steaming Media
Asked by Marvin Tanner:

We are located in Rural Nevada with No DSL, Cable, or Starlink. We have dialup and sometimes 5G. Download speed averages 1.5 Mbps.

I want to buffer YouTube to a hard drive and then playback from the hard drive.

YouTube currently does not work.

Ideally I would like to Buffer the Complete YouTube file to hard drive, and play in realtime.

Any Ideas?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

However, I think you are in the wrong place. This community is here to talk about Atlassian stuff, not networking problems..


Tags: mistaken-post
Lorum ipsum macro
Asked by amar_msaid_traversiers_gouv_qc_ca:

why i can't see the lorum ipsum macro in the editor. i read that it's a legacy macro in conflunece cloud but i can't use it because i don't find it in others macros.


Answers:
author: Andy Gladstone
body: Unfortunately, it has been removed and is no longer accessible. The announcement was here:

[Learn which macros are being removed](https://support.atlassian.com/confluence-cloud/docs/learn-which-macros-are-being-removed/)

The recommendation was to use one of the lorem ipsum online tools like <https://www.lipsum.com/>


Tags: cloud

confluence-cloud
Showing issue status from jira in a confiform field
Asked by ebrahim rezaian:

Hello my friends

i had used "cwx publish issue (deprecated)" post function in my create issue transaction. in template of this postfunction i have a confiform form.

i want to show status of linked issue (from jira) in a field of confiform (in confluence). in this way i can use "ConfiForms Field Definition Rules" to restrict edition of form in some issue statue (from jira).

can you help me in that way?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

There is no need to over complicate things with additional macros (rules or additional ConfiForms fields) and so on...

if you have a Jira issue field (type) in ConfiForms then you can easily access any property/field of the linked Jira issue <https://wiki.vertuna.com/display/CONFIFORMS/Accessing+Jira+issue+fields+directly+from+ConfiForms+using+Jira+issue+field>

Alex

comments: author: Ronny Zimmermann
body: Hi Alex \& everyone else,

I searched everywhere and didn't find anything. Is there a way to show two (or more) Jira issue field contents in one confiform "cell" (via the "Field name" definition )? Specifically, two of a different kind. And more specifically, the following svg and text?

Priority icon (svg):

JIRAISSUE.fields.priority.iconUrl.prepend(\<img width="16px" src=").append("/\>).renderAsHtml

<br />

Priority name (txt):

JIRAISSUE.fields.priority.name

I want them to be shown like this in one "cell" of the resulting confiform table:

![](https://jira.service.zd.drv/images/icons/priorities/critical.svg)Critical  

Both are "children" of priority which looks like this:

{"name":"Critical","self":"<https://jira>.\<...\>/rest/api/2/priority/2","iconUrl":"<https://jira>.\<...\>/images/icons/priorities/critical.svg","id":"2"}

Thanks in advance for your response,

Ronny


author: Alex Medved _ConfiForms_
body: Hi Ronny

Try the following

    JIRAISSUE.fields.priority.name.prepend([entry.JIRAISSUE.fields.priority.iconUrl.prepend(<img width="16px" src=").append("/> )]).renderAsHtml)

Alex


author: Ronny Zimmermann
body: Hi Alex,

thanks so much. That did the trick!

Best,

Ronny


Tags: confiforms

cloud

confluence-cloud
Login problems (not possible)
Asked by Giscard Michael Callejas Cuadra:

Hi! how can we solve an error like this ![chrome_QjgPbdJ29g.png](/t5/image/serverpage/image-id/175216iE82BB6B9603A0276/image-size/large?v=v2&px=999 "chrome_QjgPbdJ29g.png")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

This means that either the connection to your Crowd is misconfigured, or the Crowd server is not there.

Crowd is Atlassian's user directory server, and your Confluence is trying to ask it if you can log in, and it can't connect.

You'll need to talk to your administrators to find out why the url is wrong or the Crowd server has gone.

comments: author: Giscard Michael Callejas Cuadra
body: Thanks now is restored will keep this in mind if repeat on the future


Tags: cloud

confluence-cloud
How can I grant the customer access to the documentation in Confluence if he is not registered?
Asked by ??? ?????? ??????????:

Good afternoon!

Please advise how to get out of the following situation. We have documentation on the project in Confluence. Our team has access and we pay for them. The customer does not have such access. How can I give the customer access to the documentation in Confluence for viewing and commenting on it?


Answers:
author: Vishwas
body: Hi [@??? ?????? ??????????](/t5/user/viewprofilepage/user-id/4685517)

We have to enable public access for confluence and allow them to view/comment. Please go through the KB link which has the steps to setup same <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

Regards,

Vishwas

comments: author: Vishwas
body: To add to above, after enabling public access you can go to that particular space permissions and enable the relevant access. In your case view and comment like this![conf.png](https://community.atlassian.com/t5/image/serverpage/image-id/175262i9634FE62C0EA8AD0/image-size/large?v=v2&px=999 "conf.png")


author: ??? ?????? ??????????
body: Thank you!


author: Suhail Wani
body: Is the service project linked with Confluence space?

<https://support.atlassian.com/jira-service-management-cloud/docs/link-confluence-spaces-to-your-service-project/>


author: Nic Brough -Adaptavist-
body: Welcome to the Community!

There are four ways a human can get to see a Confluence page:

1. They have a Confluence account with permission to see the space
2. They are a Jira Service Management Customer and the page is in a knowledge base for the portals they have access to
3. You enable anonymous access to the space the page is in
4. You use a "public link" to the page for them

comments: author: ??? ?????? ??????????
body: Thank you!


Tags: cloud

confluence-cloud
Chart Gantt is not working as the example in the documentation
Asked by Miriam Berro:

Chart Gantt is not working as the example in the documentation

With the same data, I don't get the same result in plan and actual lines in the chart.

What is the problem?

It is impossible to add the screen capture, your system shows an error when trying a simple jpg small image.

Thanks

Hello again,

I have just discovered and solved the problem

1. Instead of using % (ex. 30%), I put the real number (0.3)

2. My Confluence is "between" English and French, so I used "," instead of "." (Ex. 0,3)

Thank you anyway


Answers:
author: Fabian Lim
body: Hi [@Miriam Berro](/t5/user/viewprofilepage/user-id/4685179)

Glad that you resolved this issue.

Regards


Tags: confluence-server

server
Confluence, migrate external JIRA directory to internal
Asked by kumar jira:

Hello Community,

We are in the process of configuring SSO to confluence.

Currently, our confluence server is using the JIRA directory for users and authentication.

Is there a way to migrate all the external users to confluence internal? ( we just wanted to dissociate JIRA and Confluence)

Thank you


Answers:
author: Pramodh M
body: Hi [@kumar jira](/t5/user/viewprofilepage/user-id/1622170)

Basic principle is that Username should match for authentication.

Move the Internal directory to first position in the User directory section and create users appropriately by filling in the details as same in the home external directory. The next time user logs in, confluence checks for authentication from the Internal User directory.

Thanks,

Pramodh

comments: author: Pramodh M
body: FYI Ref Links

<https://confluence.atlassian.com/adminjiraserver/migrating-users-between-user-directories-938847059.html>

<https://confluence.atlassian.com/kb/how-to-migrate-from-a-connector-type-user-directory-to-delegated-969513390.html>

Any changes in Prod should be tested before in the Dev Instance

Thanks,  
Pramodh


author: kumar jira
body: [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) We use an external JIRA directory for authentication.

I want confluence to use the confluence internal directory for authentication. Is there a way to migrate or move users from the JIRA directory to confluence internal?


author: Pramodh M
body: Hi [@kumar jira](/t5/user/viewprofilepage/user-id/1622170)

Check out this post

<https://community.atlassian.com/t5/Confluence-questions/How-to-migrate-user-from-Remote-JIRA-Directory-to-Confluence/qaq-p/806633>


Tags: confluence-server

server
Why can't I edit some pages I did create once?
Asked by Evelyn Laeschke:

I'm not able to edit some pages anymore I did create once and edited many times. After clicking the edit icon, the circle in the center is spinning and the screen does not change to the edit mode. I get the error messages: This page takes longer than usual to load... and in the HTML log the error: confluence/draft-changes missing confluence/analytics-support.

Any suggestion is appreciated.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Evelyn Laeschke](/t5/user/viewprofilepage/user-id/4148952) ?

I wonder if this Confluence support article would be useful for you: <https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-due-to-collaborative-editing-867362716.html>

Let me know and in the meantime I'll continue to look into this for you ?

All the best,

Laura

comments: author: Evelyn Laeschke
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) , thank you!

The article looks very promising to me. I will present it to my admins and let you know whether it has led to a solution.

Best regards,

Evelyn


author: Evelyn Laeschke
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) , an upgrade helped already, but we will work through all points of the article, its definitely helpful. Thanks again! Evelyn


author: Satyea
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) ,

I could able to edit the page but if I click on refresh button am getting the same error **confluence/draft-changes missing confluence/analytics-support.**

**Regards,**

**Satyea**


Tags: confluence-server

edit

error

page

server
Moving atlassian license and myatlassian account to the new instane
Asked by Wioletta G:

Hello,  
I have set up two confluence instances Server and Data Center. Both instances have different license owners (my.Atlassian account). I want to move data, licenses, and its owners from the Server instance to the Data Center instance, and after a successful operation, get rid of the first Server instance. After that, there will be only a new Server instance.

I know the server type will be unsupported soon, but as of now, the type doesn't matter to me. Changing license owner is the most important. The Data Center license is just a free trial so it is also insignificant.

Is it possible?


Answers:
author: Bill Bailey
body: Have you just tried copying the licenses file from the old to the new? Everything keys off the license file.

Assuming you have rights for a DEV licenses, install the dev licenses on the old server, then move the live licenses to your new server.


author: Laura Holton _ACE Rotterdam_
body: HI [@Wioletta G](/t5/user/viewprofilepage/user-id/4684677) ?

Welcome to the Community! I would recommend potentially taking a look at the support documentation on [Migrating from Server to Data Center](https://confluence.atlassian.com/doc/migrate-from-server-to-data-center-203651.html#:~:text=to%20Data%20Center.-,Upgrade%20your%20Confluence%20license,Confluence%20Data%20Center%20license%20key.) as it sounds like that's what you're trying to do.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Vishwas
body: Hi [@Wioletta G](/t5/user/viewprofilepage/user-id/4684677)

Welcome to Atlassian Community !

This link might help the requirement you are asking..

<https://www.atlassian.com/licensing/purchase-licensing#manage-account>

Regards,

Vishwas


author: KAGITHALA BABU ANVESH
body: Hello [@Wioletta G](/t5/user/viewprofilepage/user-id/4684677) ,

When you login to my.atlassian.com. under the license you can able to view the licenses.

if you are the owner for the both Server and DC licenses in 2 accounts, Under the existing licenses you can able to update the "Technical" and "Billing" contact details. You can use the same for your required email.

So you will able to get the 2 different details with one single email, if more information need, you can always try by creating a support request.

Thanks,

Kagithala Babu Anvesh

comments: author: Wioletta G
body: Thank you for your quick reply, but I'm not sure if we meant the same. The old instance is set up under my Atlassian A account and the new instance under B account. I want both under A account and license and then get rid of the old instance (because license is per host, I believe).


Tags: confluence-server

server
How to list only spaces the customer belong to at wiki/spaces ?
Asked by ara:

In our site, we make customers to create their Atlassian account, and we invite them to our site at the site admin page(admin.atlassian.com).

When the customer access to Confluence in our site, the knowledge base names of projects the customer does not belong to are displayed in "https://\<site domain\>/wiki/spaces".

Is there any way to display only knowledge base names of projects the customer belong to ?


Answers:
author: Andy Gladstone
body: [@ara](/t5/user/viewprofilepage/user-id/4580931) I'd like to help, but want to be sure I am pointing you in the correct direction. Can you post a screenshot of what you are referring to that the clients see? You can black out any identifying information. It may be something you can control in the settings.

comments: author: ara
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

Thank you for your reply.

Under "All spaces", all spaces which is linked from projects as a knowledge base are displayed(image1.jpg).

To be precise, it seems that the one set to "All Logged-in users" in "Who can view" is displayed(image2.jpg).

However, this also includes the knowledge base of projects to which the customer does not belong.

I want to display only the space of the project to which the customer belongs.

Is there any way to that ?

![image1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/175253i9ED1CA3CADBE05F2/image-size/large?v=v2&px=999 "image1.jpg")![image2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/175255i3A7E1D32D000F5C6/image-size/large?v=v2&px=999 "image2.jpg")


author: Andy Gladstone
body: I am not familiar with this type of setup. I would have suggested that you create separate groups for each client/project and control access and visibility in the space settings of each space, so that when you create the space you remove the default permissions and only add the group that the space should be visible to.

I tested this theory in my Confluence Cloud instance and then logged in as a user from a different project - and I could not see the Space I created that excluded them.

So, it sounds like you need to update the Space permissions for each Space.


author: ara
body: Thank you for your reply.

I checked space and global settings.

There are access control settings for the space contents itself, but I cannot find visibility settings of space title name on the space list.


Tags: cloud

confluence-cloud
how can i run atlassian companion app on ipad
Asked by arifakdag:

I want to use atlassian companion application on ipad. Can I do this?


Answers:
author: Alex K
body: [@arifakdag](/t5/user/viewprofilepage/user-id/4684661)

The Companion App does not support mobile operating systems. There are no future plans to have a separate IOS or Android app for Atlassian Companion. This is due to limitations in the mobile operating systems preventing the core functionality of Companion.

Regards,  
Alex K (Developer at Atlassian)


author: KAGITHALA BABU ANVESH
body: Hello [@arifakdag](/t5/user/viewprofilepage/user-id/4684661) ,

You can please check some information here, something related to Mac OS. they mentioned about Mac only, for ipad related, didn't found any information here

<https://confluence.atlassian.com/doc/install-atlassian-companion-992678880.html>

Thanks,

Kagithala Babu Anvesh
URL attachment confluence
Asked by Svetlana Alekseeva:

Good day! In the latter, it is observed that users add files with names like blablabla.url to the pages.  
This file is created as attachments to the Confluence page by dragging and dropping an existing link in page view anywhere on the page. In this case, a + icon and a hint with the link address appear next to the cursor.

This usually happens when trying to simply select and copy a link. Those. These URL attachments have no meaning.

Can I turn off the settings that are responsible for this behavior in Confluence?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Svetlana Alekseeva](/t5/user/viewprofilepage/user-id/4684478) ?

Welcome to the Community! Just to clarify the end goal - you want the URL text to display on the page, and not formatted as a hyperlink?

Firstly, I'd recommend reading this Confluence support article on [How to Turn Off Autoconvert](https://confluence.atlassian.com/confkb/how-to-turn-off-autoconvert-269981212.html).  

There's 2 potential ways to do this:

1. Use the Code Snippet macro to prevent Confluence from converting it to a hyperlink.
2. When copying and pasting the URL, choose Paste as Plain Text to force it to paste the URL rather than the page name. Then click on the URL and select Unlink. This method worked for me using Chrome, unsure if it will behave the same if using a Microsoft browser.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: attachment

confluence-server

server

url
Setup Gmail as an SMTP server for Confluence Cloud
Asked by Sophia David:

Hello, everyone!

In the process of setting up Gmail as the SMTP server for Confluence Cloud, we encountered an undescriptive mistake, such as 'Something turned out badly. I am actually checking out the information accuracy at any time I click 'Test association.'

My attempts have involved certifications for a record with MFA, an application secret phrase for a record with MFA, qualifications for a record without MFA, and a record with 'less secure application access' enabled (which does the job for different devices using SMTP). Despite trying all of the above, I'm getting the same error message on 'Test association' no matter which port I use.


Answers:
author: Nic Brough -Adaptavist-
body: You don't get to configure SMTP for Confluence Cloud. Do you mean server?


author: Andy Gladstone
body: [@Sophia David](/t5/user/viewprofilepage/user-id/4684565) have you followed the steps from the following KB [article](https://confluence.atlassian.com/confkb/how-do-i-configure-confluence-to-use-gmail-as-the-mail-server-42795030.html)? Just want to know what you've done so far so I can see how I can help you resolve the issue completely.


Tags: cloud

confluence-cloud
Trial JIRA advanced-roadmaps
Asked by jeroen_wilmes:

We are considering Jira Advanced Roadmaps. We want to start a trial.

Two questions:

1) What happens with the existing roadmaps in our current Jira standard?

2) What happens with the the adv. roadmaps if we decide NOT to continue with Adv. roadmaps after the trial?

thanks for helping


Answers:
author: Sandesh Shetty
body: [@jeroen_wilmes](/t5/user/viewprofilepage/user-id/4606019)

1) What happens with the existing roadmaps in our current Jira standard?

Nothing will happens to current roadmaps, these roadmaps will be there during and after the trial.

2) What happens with the the adv. roadmaps if we decide NOT to continue with Adv. roadmaps after the trial?

You will loose the access to Adv. roadmaps section

comments: author: jeroen_wilmes
body: Thanks for your swift answer.

1 is clear.

2 not 100% clear. If I add an "initiative" issue during the trial. I do understand that I loose that if we will not continue. But what happens with the epics I created under this initiative? Do they remain in our system but as a kind of "orphan"?


author: Nic Brough -Adaptavist-
body: Epics are part of Jira Software, they will remain in place, and still contain the stories and issues you had in them before.


author: jeroen_wilmes
body: thanks.


Tags: advanced-roadmaps

cloud

confluence-cloud
What is the maximum size of the file can uploaded
Asked by Anil Kumar Jangam:

mp4 is too big to upload. Files must be less than 25.00 MB. i am getting a message like his could you pleas help me


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Anil Kumar Jangam](/t5/user/viewprofilepage/user-id/4684419) ?

Welcome to the Community! Confluence has a default limit of 100MB.

**To configure the maximum file size that can be uploaded:**

1. Go to \> General Configuration.
2. Choose Edit.  
   Enter the maximum size next to Attachment Maximum Size.  
   The default is 100 MB.
3. Choose Save.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Nic Brough -Adaptavist-
body: Confluence has an attachment size limit, which we recommend you keep quite low (as Confluence is not built to be a file storage system).

Go to Admin -\> Attachments, and you'll find you can change that limit.


author: Kurt Klinner
body: [@Anil Kumar Jangam](/t5/user/viewprofilepage/user-id/4684419)

Hi Anil

welcome to the Atlassian community.

If you are Server or DC an administrator can change the upload limit, please see <https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html> (Default ist 100MB)

For Atlassian cloud you can find details at <https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/> (Default ist 100MB)

Hope that helps

Cheers

Kurt
Restricting Labels List macro to only children of a page
Asked by Court Crawford:

I'm using the Labels List macro to facilitate browsing by content, but I don't want it to show all the labels in the space. I want it to only show labels for child pages of where the macro is placed. Is that possible (short of converting the parent page into a space)?


Answers:
author: Bill Bailey
body: If you were on server/data center, I would say sure. You would need to write a user macro (parts of which exist already). Being on Cloud, your options are limited. I would suggest searching the MarketPlace for label macros to see if a paid solution exists.


Tags: cloud

confluence-cloud
Space Admin cannot see manage watchers button
Asked by Mengqi Sun:

I am a space admin, when I hover over the watch button (in the top-right corner of the page), there is no 'Manage Watchers' shown.

I can confirm that I am the space admin based on:

1. My name is shown under the Space details - Administrators

2. All permissions is granted to me under the Permissions - Individual Users


Answers:
author: Pramodh M
body: Hi [@Mengqi Sun](/t5/user/viewprofilepage/user-id/4684289)

Please re-login into Confluence and check once, you should be able to manage watchers if you have Space admin permission.

<https://support.atlassian.com/confluence-cloud/docs/manage-watchers>

Thanks,  
Pramodh

comments: author: Anne Fuchs
body: I have the same issue - I can't see find anyway to 'manage watchers' for a SPACE although I am an ADMIN for the space. We are using the cloud version of confluence.


author: Jim Walsh
body: I'm having the same problem with Confluence Cloud. I've checked 2 spaces for which I'm the admin, and I can only stop watching myself. No prompt to Manage Watchers.


author: Jim Walsh
body: Actually, I think I found the workaround right after posting my issue. If you are watching the space/page, then you have to stop watching first. Then if you click to watch again, a window appears that allows you to Manage Watchers.

Atlassian should fix this.


Tags: cloud

confluence-cloud