youngmon/atlassian-qna huggingface dataset:
Right now you cannot add comments in here (JS error)
Asked by Claudio Cicali:

Yo, Atlassian,

trying to add a comment in here (for example) <https://community.atlassian.com/t5/Jira-Software-questions/I-m-using-jira-rest-client-api-5-1-0-but-due-to-GDPR-change-I/qaq-p/1356867> generates a JSON error. See screenshot.  

Couple of days ago I was able to.

![Screenshot 2020-04-28 at 13.52.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/92529i8C0FFA50A914C3E8/image-size/large?v=v2&px=999 "Screenshot 2020-04-28 at 13.52.14.png")

Please note that my network also blocks calls to \`api.segment.io\`, not sure if related.


Answers:
author: Claudio Cicali
body: (fixed yesterday late afternoon)


Tags: feedback-forum

jira-software
Research Participants Needed (Atlassian Customers)
Asked by Morgan Williams:

Hi Community,

Meld Studios are working with Atlassian to do some research :)

We'd like to give you AUD$150 so that you can tell us about your experience of ++purchasing and managing++ Atlassian software including Jira, Confluence, Trello, Bitbucket, and others.

<br />

You'll be someone ++directly++ involved in:  

- Deciding to buy Atlassian products  
- Paying for Atlassian products  
- Managing Atlassian products and users  

If you think you might fit the bill, or work with someone who does please let us know if you'd be free to a 45-60 minute interview. Note that this isn't about your experiences using Atlassian's products, rather about how you engage with Atlassian to buy, pay for or manage their products for your users.  

All interviews will be conducted through Zoom, and anyone we speak to will need to speak conversational English. Our team are based in Sydney, Australia but we're happy to work around timezones to find a suitable time to chat.  

If you'd like to set up a time for a chat with us, please get in touch with me via morgan@meldstudios.com.au

Cheers Morgan,


Answers:
author: Drew Cottrell
body: Hi [@Morgan Williams](/t5/user/viewprofilepage/user-id/3870050) just sent you an email would be happy to participate!


author: Gonchik Tsymzhitov
body: Sounds good :)

comments: author: Morgan Williams
body: thanks Gonchik :) chat by email


author: Inayat Nahvi
body: Hi [@Morgan Williams](/t5/user/viewprofilepage/user-id/3870050) , are you still looking for research participants?


Tags: feedback-forum
How do I know the Forge Slack URL ?
Asked by bill chef:

Hello. I'm Bill

How do I know the Forge Slack URL ?  
I tried below example...  
[https://developer.atlassian.com/platform/forge/build-a-hello-world-app-in-jira/](https://developer.atlassian.com/platform/forge/build-a-hello-world-app-in-jira/ "https://developer.atlassian.com/platform/forge/build-a-hello-world-app-in-jira/")  
I see got below error  
Error: Account does not have app creation enabled (requestId: e36a46c20d4e6fdb)

Because of it is currently in beta, can it be used only by Atlassian developers?

help, plz  
I want to try Forge very much.

Thank U,


Answers:
author: Dugald Morrow
body: Hi [@bill chef](/t5/user/viewprofilepage/user-id/3698803) ,

Forge is currently in a closed beta phase which means you must apply to join a waitlist for being onboarded. You should see an option to apply in the following page: <https://www.atlassian.com/forge>. After you are onboarded, you will receive an email with instructions on where to get help (including the Forge Slack URL) and the message you received above should no longer occur.

Regards,

Dugald Morrow

comments: author: Rana Ahmed
body: Is still in closed beta. Why isn't that mentioned on that forge page


Tags: feedback-forum

forge
Issue when answering to Questions
Asked by Ajay _view26_:

I get a console error when I try replying to any community post . Is anyone facing the same issue ?

![Screenshot 2020-03-16 at 6.19.45 AM.png](/t5/image/serverpage/image-id/86604i92F20B921E678692/image-size/large?v=v2&px=999 "Screenshot 2020-03-16 at 6.19.45 AM.png")


Answers:
author: mattjared
body: Hey Ajay! I'm a developer who works on the site, sorry you're not able to post your reply. Can you send me the page you're trying to reply to? Also, do you have any ad or content blockers turned on at the moment?


Tags: feedback-forum

off-topic
Notificacion al usuario/cliente
Asked by Leandro Matias Ciccioli:

Nosotros cargamos las incidencias de la empresa mediante un mail o un llamado telef?nico, no por un portal. Al crear la incidencia y luego finalizarla, necesito que al cliente le llegue algo de que termino su pedido. Es factible esto? Donde lo configuro?.

Gracias


Answers:
author: Adrian Stephen
body: Hi [@Leandro Matias Ciccioli](/t5/user/viewprofilepage/user-id/3721734)

Users can raise issues in Jira via email as well:

* <https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html>
* <https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html>

comments: author: Leandro Matias Ciccioli
body: Hola [@Adrian Stephen](/t5/user/viewprofilepage/user-id/510032) , osea que yo si me llaman o me mandan un mail yo lo puedo hacer tickets con las personas de mesa de entrada , pero al usuario final que no tiene licencia como lo notifico?

Decime como seria en ambos casos

1- si llaman a traves de un 0800

2- Por mail.

Saludos.


author: David Valle
body: No es necesario que el cliente tenga una cuenta o licencia , yo he configurado En configuraci?n , y en mi correo de entrada , poniendo una regla que cuando recibas un correo de un cliente al Corro de la cuenta atlassian (este correo se encuentra especificado en esa secci?n , ejemplo : jira@nombredeempresa.net ) el autom?ticamente te crea una incidencia ,

hasta le puedes especificar qu? tipo de incidencia (error , historia , etc.. ) y en qu? proyecto se ubicar?n las incidencias


author: David Valle
body: Lo de la llamada eso si ni idea , pero talves puedes probar el service desk donde se controlan m?s a los clientes


Tags: feedback-forum
Can I delete my own questions?
Asked by Robert Horan:

I can't find an option to do so.


Answers:
author: DPKJ
body: [@Robert Horan](/t5/user/viewprofilepage/user-id/2922891) No you can't delete questions from community!

comments: author: Robert Horan
body: Can someone do this on my behalf then?


author: Nic Brough -Adaptavist-
body: Community leaders can move them to another topic (we have an "off topic" category for stuff that really isn't Atlassian based, but we don't want to completely kill because it's an innocent mistake rather than spam or offensive).

There's a special topic of "removed posts" which we would use for stuff you want deleted - only Leaders and Atlassians can see posts in it (and they don't appear in feeds even when we can see them) and I think it gets cleaned out sometimes - stuff over a couple of months old is binned as pointless. (Bit of time to move them back if there's a mistake)

Give one of us a pointer to what you want removed, and any one of us seeing the request will move it to removed for you. (If you comment on the post, we might not be watching it, so we won't get the comment, and you'll be relying on a leader/atlassian seeing it. If you comment here, [@DPKJ](/t5/user/viewprofilepage/user-id/690016) and I will be mailed, so one of us will get it for you)


author: Robert Horan
body: Thanks! I wanted to delete this question:  
<https://community.atlassian.com/t5/Jira-questions/Will-Atlassian-change-field-configuration-screen-so-it-won-t/qaq-p/1270920#M401341>

I had originally tried to create this with my personal account but I mixed up browsers.


author: Nic Brough -Adaptavist-
body: I moved it to "removed", but I didn't want to.  

I's a damn good question with a good answer. I don't want to remove it because the conversation might help others.  

But it is yours and you don't want it to be public. If I have got it right (please, check, and tell us), it's all private again.  


author: Rob Horan
body: Oh, if it's helpful then please move it back :)

Sorry, I thought maybe it was an inappropriate question at first.


Tags: announcement

feedback-forum

off-topic
Using Loom in Confluence
Asked by Bernard Van Heuverswyn:

Loom seems very interesting to me, but only if it is possible to use it in integration with Confluence.  
Confluence serves as a Wiki (for our other products as well), and creating help videos is quite complex.  
We have to go through external programs (Camtasia), then publish them privately on Youtube, and finally integrate them into Confluence.  
Is LOOM better integrated for:  
- creating demo videos simply (with, for example, a button in Confluence)  
- editing them (cutting, adding images, etc.)  
- Integrating them into Confluence pages ?  

Thanks


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bernard Van Heuverswyn](/t5/user/viewprofilepage/user-id/5186204) ,

Loom is completely integrated within Confluence. Please take a look to the following useful article <https://support.atlassian.com/confluence-cloud/docs/use-loom-in-confluence-cloud/>

Hope this helps,

Fabio

comments: author: Bernard Van Heuverswyn
body: Thanks Fabio. I will try it


author: Barbara Szczesniak
body: [@Bernard Van Heuverswyn](/t5/user/viewprofilepage/user-id/5186204) In addition to Fabio's response, I thought I'd mention that I got an email from Atlassian yesterday about the **Get the most out of Loom** Learning Path:

<https://university.atlassian.com/student/collection/850385/path/3092013>


Tags: addon-liecbddmkiiihnedobmlmillhodjkdmb

atlassian-marketplace

cloud

confluence-cloud
Display count of items listed on a page
Asked by Kate Reeder:

Hi folks - anyone know of a way to systematically count the number of items listed on a page in Confluence (cloud)? Here's my use case - I am using an embed link on a Confluence page to display a list of project we have in Atlas (Platform Experience), this list is filtered by status per the embedded link. See image below. The embed link is in an Expand macro so I can list all the different statuses from Atlas, allowing users to open the desired status to see the list of projects aligned with that status. I'd like to include a count of the projects listed in each Expand macro, thus giving the user a count of the projects in each status. I'd love to present these counts at the top of the page, above all the expand macros to show a total of the number of projects in each status... but if the only option is to include a total count within the corresponding Expand Macro I can live with that. Am trying to do this systematically so the counts update automatically as the projects change status.

I haven't found an obvious existing macro to use for this, so I'm guessing some HTML or JavaScript may be needed to get what I'm after.

I'm hoping someone in the community has done something like this and can point me in the right direction.

THX in advance for your ideas and help!!

![confluence-proj list image.png](https://community.atlassian.com/t5/image/serverpage/image-id/349130iF63EA5855028D4D9/image-size/large?v=v2&px=999 "confluence-proj list image.png")


Answers:
author: Kristian Klima
body: Hi [@Kate Reeder](/t5/user/viewprofilepage/user-id/5568693)

You may want to check [Count for Confluence](https://marketplace.atlassian.com/apps/1230784/count-for-confluence?hosting=cloud&tab=overview) - it claims it can count macros and other things.

"Also want to know the total number of words, characters (w/ \& w/o spaces), paragraphs, lines, images, and macros on a Confluence page?"

As your items are nicely in lines, I'm thinking along the way of using the app to count lines in the specific expand. It's kinda like 'count what you can to get the count of what you want' hack but it might work.

Disclaimer: I did not use the app and I'm not affiliated with the vendor, I just found your use case intriguing. There might be other stuff counting apps in the Marketplace, which might work if the count the lines hack works.

comments: author: Kate Reeder
body: Thank you for the suggestion, [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) !


Tags: cloud

confluence-cloud
Is there a time limit for how long something lives in the archive before automatic deletion?
Asked by hdenenberg:

Hi! I am building an enterprise strategy for my company's usage of Confluence and was recently asked how long archived spaces and pages can live in the archive.

I am not sure if the lifetime of something in the archive expires / if things are ever automatically moved to the trash after X number of years in the archive.

Does anyone know the answer?


Answers:
author: Camilo Galleguillos
body: Hi!

The archived spaces do not have an expiry date, nor are they deleted after any amount of time. Only spaces moved to **Trash** will be deleted after 60 days.

Best,

|----------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ![cgr-sr-badge](https://community.atlassian.com/t5/image/serverpage/image-id/347388iD1F5778507717E49/image-dimensions/258x124?v=v2 "cgr-sr-badge") | #### Camilo Galleguillos {#toc-hId-374382831} Sr. Technical Consultant [**ServiceRocket**](https://servicerocket.com/) [camilo.galleguillos@servicerocket.com](mailto:camilo.galleguillos@servicerocket.com) Santiago, Chile |

comments: author: Kristian Klima
body: [@Camilo Galleguillos](/t5/user/viewprofilepage/user-id/4777596)

Trashed spaces are NOT deleted automatically, see the screenshot from Confluence Cloud.

![2024-09-25_08-17-18.png](https://community.atlassian.com/t5/image/serverpage/image-id/349167i237C5BEFDFB718CB/image-size/large?v=v2&px=999 "2024-09-25_08-17-18.png")


author: Camilo Galleguillos
body: [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) thanks for noting it! The automatic deletion of spaces in trash is scheduled to start taking place on January 2025.

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>

![Screenshot 2024-09-25 191624.png](https://community.atlassian.com/t5/image/serverpage/image-id/349359iE6D963A7D46F619A/image-size/large?v=v2&px=999 "Screenshot 2024-09-25 191624.png")


author: Kristian Klima
body: [@hdenenberg](/t5/user/viewprofilepage/user-id/5526427)

There's no automatic deletion of anything. You're in control of your content.

I would advise, though, to purge a space trash once in especially if you're using that space in some sort of space sync scenario as it will expand dramatically.

<https://support.atlassian.com/confluence-cloud/docs/archive-pages/>


Tags: cloud

confluence-cloud
How to sort a table created by several Excerpt Includes embedded in a Table Transformer?
Asked by Robin Wright:

I have a table that is created using the Table Transformer with over a dozen Excerpt Includes that reference single row tables from as many different confluence pages. The table generates as expected. However the first column is a date column and we always want the table sorted by ascending dates... but it always displays in an order that seems related to the order I have the Excerpts Includes arranged (but not identical). The dates in the Date column are also populated in all of the source tables using the Insert Date function in the format of dd M yy. I have used the edit Table Transformer (TT) to set up the following:

1. In the Settings of TT, I've set the Date Format as dd M yy.

2. In the SQL query of TT, I've entered the following SQL command:

SELECT \* FROM T\*

ORDER BY 'Date' ASC

Every time we used this page we have to Click on the Date header to sort the column ascending. Is there any way to make this sort on date ascending upon Page refresh?


Answers:
author: Stiltsoft support
body: Hi [@Robin Wright](/t5/user/viewprofilepage/user-id/2534127) ,

If you are talking about the [Table Transformer](https://docs.stiltsoft.com/tfac/dc-server/table-transformer-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro provided by the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, then your approach with the Table Transformer macro looks correct.

Try to collect your report using not the standard Excerpt/Excerpt Include macros but our Table Excerpt/Table Excerpt Include macros. There you may tick the "Show as a report" option, and your separate tables will be combined into one big report.


author: Alex Ortiz
body: [@Robin Wright](/t5/user/viewprofilepage/user-id/2534127) Welcome to the Atlassian Community!

I don't think Table Transformer is a default feature.

I would recommend you reach out to the vendor and see if you can get some support from them.


Tags: confluence-data-center

data-center

excerpt-include

filter

sort

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Tables exporting to PDF with strange formatting
Asked by Elinor Dirette:

On Monday, tables on pages that I exported to PDF started rendering with strange shading on the sides. There are also shaded rectangles that appear where I have broken tables up in order to keep them from splitting at the page break.

It's only tables, no other type of content seems to be affected. It's happening both in the space where I have a PDF style sheet and in the one without a style sheet at all. I did try removing the CSS on the style sheet to see if that made a difference, but it did not.

The only time I have seen something similar is when tables in online pages have a horizontal scroll bar, but there are no scroll bars on these tables.

Anyone else having this issue?


Answers:
author: Kristian Klima
body: Hi [@Elinor Dirette](/t5/user/viewprofilepage/user-id/5568694) and welcome to the Community.

I have a vanilla Confluence PDF export setup and can confirm that it is indeed the case. As it's trying to emulate a book... of sorts.

comments: author: Elinor Dirette
body: Is there a way to make it stop?


Tags: cloud

confluence-cloud

pdf-export

tables
Trouble with Jira Issues macro
Asked by Andrew Antares:

I have been using the Jira Issues macro successfully for months to create dashboards for my team. Recently a strange problem popped up.

The query I use contrains the issues to belong to specific assignees:

"project in (Project 1) and assignee in (Team Member X, Y, Z, etc) and sprint in openSprints() AND status != Done AND status != Backlog and status != Abandoned and issuetype != Epic and issuetype != Story

Recently, two issues from Team Member Alpha have been showing up on ALL other instances of the macro that pull issues from Project 1. The issues are definitely not assigned to Alpha, the JQL definitely identifies X, Y, Z, etc as the assignees, and I have not made any recent changes to the JQL.

The extra weird part is that the two issues associated with Alpha are subtasks from two different stories. X, Y, Z, etc all have subtasks under these stories, but the subtasks from those stories that SHOULD be picked up by the macro for X, Y, Z etc isn't being picked up anywhere.

So, across every board (even new boards, I tried starting fresh) are picking up these same two subtasks assigned to Alpha.

The workaround is that I use "AND assignee != (Alpha)" and that clears out the issues from the wrong person. To pull in the missing issues that should be found by the query, I use "labels = (custom label I made for each person and each missing subtask)." This workaround solves the current problem but is not sustainable.

Any troubleshooting tips out there?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: This looks more like a Jira question than a Confluence one. I was about to move this to the Jira forum for better visibility, but you did start out with the "Jira Issue Macro".

However, for us to be able to troubleshoot, please post your exact JQL and we can see where you might be having an issue.


Tags: cloud

confluence-cloud
Add Confluence Link when Creating JIRA via IFTTT
Asked by Rayman Bacchus:

This one should be easy, but I've spen over 3 hours on this trying to resolve.  

I have an onModified IFTTT in Confiforms that is supposed to add a Confluence Page link when a certain Domain is selected. I have the following command:  

*"description": "\*\[entry.InitiativeName.escapeJSON\]\* \\n\\n \*Request Type:\* \[entry.RequestType.label\] \\n\\n \*Intake Reference Number:\* \[entry.IntakeNumber\] \\n\\n **\*Intake Reference Link:\* \[entry.FraudPageId.formatLink(<https://collaborate.td.com/pages/viewpage.action?pageId=>)**\]*

for some reason it is throwing an error: **Could not prepare JSON:**

**I know it is the bolded piece that is creating the error because when I remove it the onModified works as expected.**Hoping someone can help me out with this and what my issue is as it is giving me migraines.


Answers:
author: Alex Medved _ConfiForms_
body: ```
[entry.FraudPageId.formatLink(https://collaborate.td.com/pages/viewpage.action?pageId=).escapeJSON]
```

comments: author: Rayman Bacchus
body: Hi Alex:  

Your answer currently shows me this in the JIRA Page:  

**Confluence Page Link:** \<a href="<https://collaborate.td.com/pages/viewpage.action?pageId=2633475262>" target="_blank"\>2633475262\</a\> target="_blank"\>2633475262\</a\>  

I was able to figure it out by adding a hidden field in my Form to capture the actualy Page Link, so the link works now:  

**Confluence Page Link:** <https://collaborate.td.com/pages/viewpage.action?pageId=2633475262>  

I was just hoping I could mask the hyperlink with text line "Here"


author: Alex Medved _ConfiForms_
body: Does your field in Jira is actually capable of rendering a HTML?

Maybe you need to pass the wiki markup?

```
[[entry.FraudPageId.prepend(https://collaborate.td.com/pages/viewpage.action?pageId=).escapeJSON]]
```


author: Rayman Bacchus
body: Yes. THe JIRA field is the Description field so it can render HTML. The solution you provided does work, but it produces the same result as if I use   

\*Confluence Page Link:\* \[entry.FraudPageLink\].  

I'll accept your answer and thank you as always.


author: Alex Medved _ConfiForms_
body: Unless you have changed that, but <https://confluence.atlassian.com/adminjiraserver/configuring-renderers-938847270.html>

The description field uses wiki renderer and therefore does not like the HTML contents and expects the wiki format

True that it can render a link (-like text) as a hyperlink


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

data-center

ifttt