youngmon/atlassian-qna huggingface dataset:
Confluence upgrade questions
Asked by Andrei Trif:

Hello , I want to know if I will update to the latest version 5.10.X I have to upgrade also the Oracle database version because now I have Oracle 11.2 and I read that 5.10 is compatible with Oracle 12, is also back compatible with 11.2.

The same question from above is for the Java version , I have now 1.7 , do I have to upgrade to java 1.8 ?

What are the steps that I should follow for the upgrade form the version 5.6.6 I have now?

Thank you


Answers:
author: Jonas Andersson
body: I would start by shutting down the instance, back everything up (server, dbserver, filesystems, the works!). Then proceed to upgrade the db server. Once this is done, you should be able to use the installer to perform a upgrade on confluence. Confluence server comes with it's own JRE embedded, so i don't think you have to think about this. Your versions seem close enough to make the upgrade in one step, but seeing that i am not all-knowing i would read all release notes/upgrade notes between the versions you are upgrading between. Make sure to backup server.xml, cacerts and any other file that might have been customized during the last versions life, as many of these files are dismissed and have to be reconfigure. When doing the upgrade, the installer will list all files that differ from the original file. I would backup all these files to easily find what changes might have been created. Once more, BACK IT ALL UP and make sure you can revert in a easy way. If you are lucky enough to run it on VMware, i would snapshot all VM's in case you need to revert. Also don't forget to delete the snapshots once done, as this will fill out datastores.

Good luck!


author: Andrei Trif
body: Is Confluence 5.6.6 is compatible with Oracle 12 ?

I want to upgrade in 2 stages, first database and then application..


Tags: confluence-administration
Cannot install confluence on Windows server 2008 r2
Asked by HaroldJ:

I have successfully installed JIRA 7.2.1 on my windows server 2008 r2 and connected it to an Oracle 12c database. It appears to be running just fine.

However, when I try to install Confluence 5.10.4 on the server, I get a "could not create the file. (tomcat8.exe)" if I try again, it just fails over and over.

The ID i'm using has admin rights on the server - any idea what's going on?

thnx


Answers:
author: HaroldJ
body: it's a brand new server. I've been able to install JIRA and Jenkins without any issues. Both have been shutdown while I attempt to install Confluence.


author: Mihai Schwarz
body: Can you give me like more details? Do you have anything installed on that machine or it's only Confluence?


author: HaroldJ
body: The file tomcat8.exe already appears to exist in the folder, but I can't delete it - even though I run the explorer as administrator and attempt to delete.


Tags: confluence-administration
How can I stop any and all www.google-analytics.com calls from confluence and jira server.
Asked by sarah nuppy:

I have no idea, why the server of my corporate knowledge base and communication center - confluence and JIRA - should inform google every other second about anything !!!??? WTF are the thousands of calls to [www.google-analytics.com](http://www.google-analytics.com) and how can I get rid of that s\*\*\*\*?

Thank you


Answers:
author: Jonas Andersson
body: I found that one plugin was calling a mail.ru tracker which stored flashversion by running external script every time the plugin started. Atlassian dismissed it as accepted behavior, so if they don't react on mail.ru, i doubt they will treat google different. My workaround have been adding all the external servers it calls to /etc/hosts and route them to localhost instead of their destination, but ultimately you will have to block it on a firewall level, as many of these trackers are ran from the clients connecting to JIRA and confluence..


author: sarah nuppy
body: Thank you.

I do the workaround as well. But it should not be necessary to ++sandbox a server-application++ like Confluence and JIRA, that is ++known to store the most sensible data of the company++.

Blaming plug-ins is an issue at its own, since Confluence/JIRA ship with a mass of plugins and disabling them one by one might take hours. And some of them cannot even be disabled.

Could someone (Atlassian?) guarantee that a nude, plain, Confluence and JIRA server does not send google-analytics calls in the mass?


Tags: confluence-administration

google-analytics
cloud hosted confluence and encryption
Asked by ravi.kumar@fungible.com:

We are discussing using cloud hosted confluence. But encryption and other security is a critical feature. I am not able to figure out if data in the cloud and cloud connectivity have adequate security.


Answers:
author: Nic Brough -Adaptavist-
body: Start with a read through <https://www.atlassian.com/trust/policies/cloud-security>

comments: author: ken5scal
body: Hi Nic

Although the paper states backup data and data in transaction is encrypted, it does not mention about encryption state of the data at rest. Do you have any info about that?


Tags: cloud

confluence-cloud
plantuml - include stylesheet
Asked by Jeanne Howe:

We are Confluence 5.9.12 with PlantUML plugin 5.19

We are trying to figure out how/where to include a stylesheet in our diagrams.

Currently we have the stylesheet saved in google docs and are using an include statement to include the URL in the PlantUML diagram. What we want to do is have the style sheet in Confluence, but can 't figure out how to include the stylesheet in the diagram from *within* Confluence.

Any help would be appreciated


Answers:
author: Michael Griffel
body: You can store the style sheet in Confluence either as a page or as an attachment. The syntax how to do that is documented [here](https://avono-support.atlassian.net/wiki/display/PUML/Macro+plantuml#Macroplantuml-Includecontentfromattachmentorotherwikipage).

Sample:

Create a empty page e.g. "Skins" and add an attachment with the name "skin.iwsd" and the following content:

```
skinparam DefaultFontName "Neucha"skinparam BackgroundColor transparentskinparam Shadowing falseskinparam Handwritten trueskinparam Note { BorderColor #303030 BackgroundColor #CEEEFE FontSize 12}
```

Full skin sample can be found here: <https://github.com/rbkmoney/plantuml-toolset/blob/master/skin.iwsd>

Then you can include that style sheet (skin) in your PlantUML diagram using the **!include** directive:

```
!include "Skins^skin.iwsd"...
```

If you want to include the style sheet on **every** diagram you can use the "Common Header" feature in the plugins configuration (Confluence administration -\> Add-ons -\> Confluence PlantUML Plugin -\> Configure).

comments: author: David Roberts
body: How can I include a file from Confluence?


Tags: confluence-administration

plant-uml
How to pull data from existing database and make available upon demand?
Asked by Jon Chamberlin:

At a previous employer, we used Confluence and outside users could connect and view an inventory file on demand that we created using third party inventory tracking software. I'm not exactly sure how this was accomplished but it allowed users to see snap shots of Government inventory in a live format without giving them access to the tracking software directly. Is this possible?


Answers:
author: Nic Brough -Adaptavist-
body: No, Cloud data is only available via the UI and REST interfaces. You might have been using a "Connect" add-on to pull data over REST from the cloud Confluence though - it would still need access, but it could do it without taking up more than one user licence.


author: Robert Massaioli _Atlassian_
body: Like Nic said, the correct way to solve this problem in Confluence Cloud is to write an Atlassian Connect add-on that extends Confluence to give it this functionality: <http://connect.atlassian.com/>


Tags: cloud

confluence-cloud
Confluence Version 5.9.1 Security issue?
Asked by gustavo iturriaga:

Hello all,

I have recieved the following email reguarding our confluence version:   

"

Security advisory for Confluence and the Confluence HipChat plugin

Hello,

We are writing to inform you of a critical security vulnerability that exists in Confluence starting with 5.9.1 before 5.9.14 (the fixed version for 5.9.x) and from 5.10.0 before 5.10.4 (the fixed version for 5.10.x) and versions of the Confluence HipChat plugin starting with 6.26.0 before 7.8.17 (the fixed version). "

We currently use version 5.9.1 but we do not use the HipChat for confluence add-on, are we still affected? Should we upgrade to version 5.9.14?

Thank you,

Gustavo


Answers:
author: Jonas Andersson
body: This one? <https://confluence.atlassian.com/doc/confluence-security-advisory-2016-09-21-849052104.html>

Seems to be hipchat, but do make sure that the plugin is not enabled, because it exists and is enabled by default. Additionally, this is mainly an issue if you have a internetfacing Confluence, as this is the largest part of the attack vector.


Tags: confluence-administration
How it is possible to have multi level paragraph numbering?
Asked by Aleksis Geske:

It is very comon to have need for such paragraph numbering:

Example:

1. sth

1.1. sth

1.2. sth  
1.2.1 and so on.  

I know there is micro for this kind of this but it would be great if you could integrate in the text editor.


Answers:
author: Nicholas Wade
body: Are we ever going to get paragraph numbering in Confluence Cloud? There's a whole slew of businesses out there who write legal type docs who can't use Confluence Cloud.


author: Rodney Hughes
body: Yes - it is in the wiki toolbar to the left of the tick and the indent second to the right of the tick

image2016-9-27 6:57:14.png

image2016-9-27 6:58:37.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-it-is-possible-to-have-multi-level-paragraph-numbering/qaq-p/455698?attachment-id=3959){#link_119012aaf2060a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/77111/1/image2016-9-27%206%3A58%3A37.png){#display_119012aaf2060a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-it-is-possible-to-have-multi-level-paragraph-numbering/qaq-p/455698?attachment-id=3960){#link_119012aaf2060a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/77111/2/image2016-9-27%206%3A57%3A14.png){#display_119012aaf2060a_2}

comments: author: Aleksis Geske
body: I must correct my self - by multi level paragraph numbering i meant multiple paragraph headings.

If it is multiple page document which content is divided in multiple paragraph headings, than its is not convenient to use 'i' or 'a.' because it can be in multiple places in the document.

On contrary by using automated paragraph headings like 1.2.1. or 1.2.1.2. is much more easily to find and there is no interpretation on which higher lever the section it belongs.

Without these paragraph heading numbering system, it is super hard to write user friendly system technical specification.
Confluence Error on File Upload as Attachement
Asked by Silas M?chler:

When I try to upload a file to Confluence i get the following error.

<br />

Screen Shot 2016-09-26 at 09.55.36.png

I tried multiple file types (pdf, png). We are using the Atlassian cloud service. There are no plugins installed and the maximum file size is configured to 100MB.

Any suggestions what might help to fix this?  
thank you for your efforts in advance.  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Error-on-File-Upload-as-Attachement/qaq-p/332736?attachment-id=4191){#link_119012b4123e5d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/56213/1/Screen%20Shot%202016-09-26%20at%2009.55.36.png){#display_119012b4123e5d_0}


Answers:
author: Silas M?chler
body: The problem was caused by "Harvest Time Tracking" for JIRA Cloud. Deactivating and Reactivating the plugin fixed the problem.


Tags: cloud

confluence-cloud
I have a data in tabular form on a confluence page, using that data i want to generate a report on a separate page in confluence.. is it possible to achieve, if yes how..?
Asked by sandeep nagar:

I have a data in tabular form on a confluence page, using that data i want to generate a report on a separate page in confluence.. is it possible to achieve, if yes how..?


Answers:
author: CelesteCS
body: Hello!

For any calculations in Confluence, including the one you need, you may use [CelesteCS Math for Confluence](https://marketplace.atlassian.com/plugins/com.celestecs.confluence.celestecs-math). There are versions for both Confluence Server and Confluence Cloud.

Assume you have all the formula parameters in the table and want to calculate the result with the formula. Assume your parameters are the following table cell values:

* A2: C
* A3: D
* A4: d

The calculation formula will be the following:

```
2 * VALUE(Table1.A2) + POW(VALUE(Table1.A3) - VALUE(Table1.A4)) / (4 * VALUE(Table1.A2)) + 1.57 * (VALUE(Table1.A3) + VALUE(Table1.A4))
```

As you see, it is similar to EXCEL with equal set of functions.

There is a plenty of other functions in the macro, so you may perform any calculations using formulas in EXCEL style.

You may specify another page as a source so the table values will be taken from that page.

Thanks!


Tags: report

table
Space hierarchy
Asked by Scott Price:

Can spaces in confluence have a hierarchical relationship to each other?


Answers:
author: Milo Test
body: Not really. Best you can do is add Categories to spaces to group them.

Otherwise, you can link to pages in other spaces. In fact, you could use the Include Page macro to create a set of pages in a space that pull from different spaces to give the impression of a hierarchy.

comments: author: Scott Price
body: Thanks for the 'Include Page macro' tip. I'll check that out.


author: Robert Reiner _smartics_
body: Okay, I see. Thank you for your reply!


author: Scott Price
body: We are just trying to understand how best to structure our Confluence instance so that it doesn't become difficult to find the desired content.


author: Robert Reiner _smartics_
body: I'd like to know which use cases you have in mind for creating a hierarchy of spaces?

If it's just to group them, categorizing - as mentioned by Milo and Rodney - is typically the solution.

The uses cases for ***page*** hierarchies are probably a handy method to move/delete a page tree or to limit searches within the child hierarchy.

The [projectdoc Toolbox](https://www.smartics.eu/confluence/x/EAFk) - which is our product - allows to define space hierarchies with [delegate spaces](https://www.smartics.eu/confluence/x/kQNk) to inherit space properties or to share document homepages (e.g. to have all glossary entries for a set of spaces at one location). You may also define [search spaces t](https://www.smartics.eu/confluence/x/mwNk)o limit search results of macros. [Space Hierarchies](https://www.smartics.eu/confluence/x/qwCc#projectdocIntroduction-SpaceHierarchies) provides a short introduction in these concepts.

But these two features are not supported by Confluence, so this is probably not your use case ...?


author: Rodney Hughes
body: Spaces operate totally independently of each other so the concept of hierarchy doesn't apply.

However as mentioned you can group them by Category with Spaces even having multiple Categories so that you can see them in the Space Directory by those Categories.


author: Nic Brough -Adaptavist-
body: No, there's no hierarchy on spaces, it's only done at page level, within the spaces.
svg rendering now broken in confluence
Asked by Charles Choi:

As of Sep 23, 2016. Please fix.


Answers:
author: Nic Brough -Adaptavist-
body: We can't, we're end-users like yourself, not Atlassin.

Raise this as a bug at <https://support.atlassian.com> if you want Atlassian to take a look.


author: Charles Choi
body: FWIW, raised this as a bug.

comments: author: Nic Brough -Adaptavist-
body: Best I can do is +1 this. Definitely a bug IMHO, as it worked before.


Tags: cloud

confluence-cloud
Conditional Formatting Tables from SQL Query Macro?
Asked by Joshua Hart:

I currently use the sql query macro quite a bit. I would like to format the table cells in some way that changes the cell color based on any value. Currently its a txt value i'd like to tackle.

Example: Cell value = C and turn cell grey, Cell value = F and turn that cell red.

Hopefully I'm making sense. I use the Table Plus macro and table filter macro often as well but still cant seem to find any that do exactly what i want that similar to excel. Problem is i rely on sql queries to auto populate the data in the cells to minimize manual work needed to update.

Thank you in advance!


Answers:
author: Joshua Hart
body: Is there maybe another macro i can use?

Can java do both the query to pull the data and also table formatting?

Im not too savvy with java but i know some CSS and tried it but didn't work. I am a quick learner and if its possible i just need to be pointed in the right direction. The SQL Query macro does allow for some CSS formatting but only limited to row and column color/mouse over highlighting.

comments: author: Bill Bailey
body: Well I think you best bet is to see if the macro vendor will expose the java objects so that you can write your own macro using Velocity. If they will do that, then you have a chance as you can check the content to then set a class on a table cell that can then be styled with CSS.

Otherwise, my feeling is that it is not worth the effort (or maybe you will get lucky and someone smarter than me will be able to answer this :wink: ).


author: Bill Bailey
body: Generally the quick answer to something like this is to use CSS, but you cannot write a rule based on content, you need there to be some specific class or ID on the cell. The next answer might be Javascript, but that would help with keyword highlighting, maybe it could format a parent tag based on content?. Bottom line, my thinking is that without some hook in the cell tag, you won't be able to do what you want to do.
How do you make your confluence pages look so professional?
Asked by Josselin Guillo-lohan:

*This question is in reference to Atlassian Documentation: [Collaborative editing](https://confluence.atlassian.com/pages/viewpage.action?pageId=828790374)*

Ask your question here...


Answers:
author: Maggie Modersohn
body: If you don't want to spend lots of time coding CSS, try one of the theming add-ons such as [Brikit Theme Press](https://marketplace.atlassian.com/plugins/com.brikit.themepress).


author: Bill Bailey
body: The first thing I do with any installation for a customer is update the CSS. I change the fonts, colors, sizes of all the headings, correct spacing issue of lists, of H1 followed by H2, etc. With a good CSS, you can come up with a better look and feel. And for special cases, I create user macros to hold special formats such as for figure and table titles.

A bit of work goes a long way.


author: Milo Test
body: Lots of time. LOTS.

Mostly I'm happy with my pages looking "clean" and intuitive. But when it needs to look like a marketing piece, it requires considerable tweaking.


Tags: cloud

collaborative-editing

documentation
Where to find Jira data source ?
Asked by Rebecca Puypalat:

Hello,

I'm studying SQL for confluence. To connect confluence data base it's easy because in system info menu for confluence we have a dedicated iline with Data base url connection

But fro JIRA where to find this information.

Rebuild it could be mess!!

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: It's in the system information page.

But you shouldn't be reading the database, it's really not the best way to do **anything** other than running the application.


Tags: confluence-administration
Disable Notifications
Asked by Tobias Pforr:

I followed the steps described here: <https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html>

But somehow I cannot disable the modules. Is there a trick?


Answers:
author: Mathiyalagan
body: Is your application is Cloud or server. Since mentioned article work only if its an server.


Tags: cloud

confluence-cloud
By any way(through simple configuration or writing some script) is it possible to set site logo depending on user who is signing in?
Asked by Aparna:

We have partnered with various other companies who sells our product by their own name for example our actual product name is ABC, but our one partner is selling it with name XYZ and another is selling it with name MNO.

What we are looking for is to show site logo depending on the person who is signing in. So if person signing is from partner 1 then we show logo of XYZ and so on.


Answers:
author: Nic Brough -Adaptavist-
body: The code in JIRA for the logo simply serves up the current picture that was uploaded for it.

You'd need to hack the core code to add that functionality, although you might be able to botch something in with javascript.

comments: author: Aparna
body: Is there any sample available of how to play around site logo through javascript?

Also is it possible to share pages across spaces such that if a page is updated in one space the changes are reflected in all shared spaces? If yes, then please guide how to do that?


author: Nic Brough -Adaptavist-
body: I've not seen any, and I'm not even sure it's possible.

For pages, that's simple - create a page (say ABC:Shared-page) and then create other pages in other spaces that just say ( {include ABC:Shared-page} )
User with edit permissions cannot edit a page
Asked by Andy Webb:

Below you can see the picture. I am logged in as the user, I am displaying the page restrictions and he should be able to edit. But there is no *Edit* button. I was alerted to this by the user, so this is not just a problem with the "logging in as" feature.

image2016-9-22 15:26:39.png  
[](https://community.atlassian.com/t5/Confluence-questions/User-with-edit-permissions-cannot-edit-a-page/qaq-p/365265?attachment-id=12395){#link_11865848d3117c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61752/1/image2016-9-22%2015%3A26%3A39.png){#display_11865848d3117c_0}


Answers:
author: Alexander Richter
body: does the user have the "edit page" permission in the space permissions?

comments: author: Andy Webb
body: Actually it is "add" permission for the space as there is no "edit" permission...which is confusing since it seems "edit" and "add" are the same permissions but with different terminology depending on whether you are in the space permissions or on the page permissions.


author: Alexander Richter
body: you're right, it is add page permission and it really can be confusing sometimes :smile:


author: Georges-Henry PORTEFAIT
body: Here we have the edit button , but if we click it we are in edit mode but edit is impossible !!

any clues ?

comments: author: mahdi_hosseinali
body: I'm having the same issue. I can click on edit of a page without any restrictions but all the options are disabled and I cannot type anything! I'm certain that no one is working on the page, so it's not locked.


author: Georges-Henry PORTEFAIT
body: We switch browser to Firefox and it worked ...


author: mahdi_hosseinali
body: It seemed to work for me after a machine restart.


Tags: cloud

confluence-cloud
is there a way to add a group to watchers list?
Asked by Pradeep Tekkey:

*This question is in reference to Atlassian Documentation: [Manage Watchers](https://confluence.atlassian.com/pages/viewpage.action?pageId=218271870)*

Under Manage Watchers one can add an individual to watch a page. Is there a way to add a group?


Answers:
author: Daniel Brito _Atlassian_
body: Hello Pradeep,

This feature is not available yet. As you can see in this \[feature request\|<https://jira.atlassian.com/browse/CONF-20118>\] there's a lot of comments and votes to submit it.

There's a lot of discussion also in the Manage Watchers \[page\|<https://confluence.atlassian.com/pages/viewpage.action?pageId=218271870>\]

So feel free to vote and comment, and please if this solved your question vote for it.

Daniel Brito

Atlassian Support


Tags: confluence-administration

watcher