youngmon/atlassian-qna huggingface dataset:
Space watch notifications when I'm not watching the space
Asked by Colin Rhodes:

I'm getting email notifications from watching a Confluence space that I never selected to watch. Clicking the "Stop watching space" link on the email loads this URL (with some values redacted): https://{tenant}.atlassian.net/wiki/users/removespacenotification.action?spaceKey={spaceKey}  

That page shows an error does not list the relevant space as being watched.  

\`\`\`

The following error(s) occurred:

* Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

\`\`\`  

Possibly related: I believe this started happening when I was given admin rights on another space (not the one that I'm getting notifications on)  

How can I turn off these notifications (without also turning off emails for things that I actually want to watch)?


Answers:
author: Jessica
body: Hi [@Colin Rhodes](/t5/user/viewprofilepage/user-id/2323822)

Since you mentioned you are clicking on the email for the "stop watching space", could you confirm if this isn't an email meant or delivered for another account that you have access to?

It is possible that you may have a different email and/or Atlassian Account, and when you click on the link, this error message is presented as it was not meant for the account you are currently logged in.

You can also confirm if there are any watching spaces on your account by accessing the site, clicking on your **Avatar profile \> Settings**, and checking on the tab watches and see if there are any spaces being watched there.

In case you don't have anything there nor other email accounts or Atlassian Accounts, please let us know and we advise you to contact your site-admin to have a ticket created with us at <https://support.atlassian.com/contact/> to investigate further.  

Cheers,  
Jessica


Tags: atl-rvw

cloud

confluence-cloud
Trello Butler not posting comment on Jira issue
Asked by Kam Miah:

Hi,

I have a rule on Trello to post a comment on the Jira issue when the card is moved to another list. I have used the same rule many time for other boards and worked fine. The last time I did this was a few months back.

However, last week I attempted to do the same but keep getting an error which doesn't explain anything.

> *An error occurred while trying to post the comment.* *The command finished running.* *Total operations: 1*

I get email informing me that Butler could not run the rule but that is it.

Does anyone know what the issue could be or is there a problem with the Jira integration at the moment?

Thanks


Answers:
author: Ryan
body: Hi Kam,

Thanks for reaching out about this. Just to make sure nothing has changed in your Jira set-up that might be having an impact on this, could you set up a new version of the same rule to see if this works better?

If not, it would be great if you could send us a ticket at trello.com/contact and you can work with our support team to figure out what might be going on.

Thanks,  
Ryan


Tags: butler

integration
How can I change the owner of a workspace
Asked by Rosemary Wooding:

I have a workspace on my Trello, but I need to move ownership to another person, but still remain a participant on the Board - is this possible?


Answers:
author: Robert Ha
body: Hey [@Rosemary Wooding](/t5/user/viewprofilepage/user-id/5029623) first of all welcome to the community!

This can definitely be accomplished, you would just need to have the new owner create a Workspace and then you can transfer all the boards over to their account.

We have a nifty tool that will help you take care of the move in a snap. You can take a look at the documentation here:   
<https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

Hope this helps!
google power up
Asked by C2C Reseaux:

i am unable to extract all photos which has been inserted on the trello by my collegues.

i have a free version connected with my google drive. I created different cards and on site i added members to uploads photos and documents. the documents uploaded can be viewed on TRELLO but unable to pull out a full report with the photos included.

please help


Answers:
author: Ryan
body: Hi there,

We don't currently offer a way to download all images natively, but there are some third-party Power-ups which have this functionality. While we can't endorse third-party Power-ups, I know this one has been used by others to get some of the functionality that you want: <https://trello.com/power-ups/60bd32bfc2fcaf094b4a9d49>

Thanks,  
Ryan
Nothing show up on calendar view
Asked by Justin Anders:

I'm on premium and excited to have a calendar view (and timeline)! Unfortunately nothing is displaying here... and all my cards have due dates.. any ideas?


Answers:
author: Nathan Welch
body: Hi Justin,

You may have a filter set on your board that is hiding your cards? You should see a 'Filter' button in the upper right corner of your board. If you have a filter set you can click the 'x' to clear it.

![Screen Shot 2022-09-08 at 10.07.10 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/215638i2B56A7D4D4D2E172/image-size/large?v=v2&px=999 "Screen Shot 2022-09-08 at 10.07.10 AM.png")

Let me know if that helps!

Thanks,

Nathan


Tags: calendar

timeline
Why can't I drag and drop files into my cards anymore?
Asked by Rachel Freeth:

States "change not saved: failed to sync with the Trello Server"


Answers:
author: Victor N
body: Hi Rachel, sorry to hear that you are getting this error and your updates aren't saved.

It might be the internet connection firewall settings or a browser extension/plug-in blocking parts of the app.

Please can you try using a different internet connection( preferably your mobile connection using mobile hotspot - no firewall) and a different or private/incognito browser window. And let's see if the issue persists. Thanks for your time and I'll be on the lookout for your reply.
How to close a board when not an admin?
Asked by Shelby S:

What can I do when I want to close a board from a past employee whom I can not contact? I am not the admin of the board but want to make a new board. I am at my limit as of now.


Answers:
author: Brittany Joiner
body: [@Shelby S](/t5/user/viewprofilepage/user-id/5029166) is someone else the admin of the workspace? I wonder if they might have the ability to delete it but I'm not sure. You might need to contact Trello support

comments: author: Shelby S
body: How do I contact Trello Support?


author: Alex W
body: Hey [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) + [@Shelby S](/t5/user/viewprofilepage/user-id/5029166) - if your board sits in a workspace you're a member of Shelby, you can start a free trial of Premium on that workspace, then you should have the ability to close the board. You can start a free trial at <https://trello.com/free-trial>
Excluir quadro sem administrador
Asked by Lilian Abi Rached:

Um dos quadros do meu time, misteriosamente, est? sem administrador, e nenhum dos membros consegue nem cadastrar um adm, e nem fechar o quadro. Algu?m sabe como resolver isso? Obrigada


Answers:
author: Sal
body: Ei Lilian,

Bem vinda a comunidade da Atlassian!

Para que possamos melhor te ajudar com esse problema, voc? poderia abrir um ticket conosco atrav?s deste [link](https://trello.com/contact#)? J? que ser? necess?rio lidar com dados pessoais seus, e a comunidade n?o ? o melhor lugar para isso.
How to disable a reoccurring card?
Asked by Marjana Cowan:

I have a card that has a recurrence set on it that I want to remove, but I don't see where this can be done. Any ideas?


Answers:
author: Brittany Joiner
body: [@Marjana Cowan](/t5/user/viewprofilepage/user-id/5029089) welcome to the community! Head to Automation, then Calendar, and see if there are any rules in there for creating cards. If not, then go to the card that is being created and you should see an option for Card Repeating Power-Up on the right hand side and see options for removing/disabling it there!

comments: author: Marjana Cowan
body: Thanks for your reply, [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) . There's nothing listed under automation and when I go into the created card and click "Repeat" it says "This card will not repeat", but it still shows up every Tuesday and Thursday, like I originally set it. I've deleted a lot of them that appear, but I still don't know how to turn that off.


author: Brittany Joiner
body: [@Marjana Cowan](/t5/user/viewprofilepage/user-id/5029089) intresting. if you go to the bottom of the card that has repeat, looking in the activity... does it reference another card that it was copied from? if so, if you go to that card, does it also say the card will not repeat? Or can you delete that card?


author: Marjana Cowan
body: Yes, I can get to the original card, but it also states "This card will not repeat". I was able to delete that card. We will see tomorrow if another shows up!


author: Brittany Joiner
body: Fingers crossed! Let us know if it does or doesn't!
I AM NOT ABLE TO ADD BUTLER POWER UP IN MY TRELLO FREE ACCOUNT
Asked by akshay bansile:

EVEN AFTER SEARCHING THE POWER UP SECTION I CANT SEE THE BUTLER POWER UP PLEASE GUIDE ME


Answers:
author: ?i?dem B?y?ka?ik
body: Hi [@akshay bansile](/t5/user/viewprofilepage/user-id/5029021)

Welcome to the community! Butler is now set on your Trello board as Automations. So you don't need to add it as a power-up separately.


author: Alexander Bondarev
body: Hi, [@akshay bansile](/t5/user/viewprofilepage/user-id/5029021) !

Welcome to the Community!

[Here](https://youtu.be/0KxlGW-gzK0) you can find tutorial video on Trello Butler Power-Up.

If it does not work for you, give us more details, please.

Good luck!
I want to add payment without an ABN in Australia
Asked by David MacLaren:

I am unable to add a payment card unless I provide a valid ABN in Australia. I will not be providing an ABN so does this mean I cannot use Trello services?


Answers:
author: Alex W
body: Hi [@David MacLaren](/t5/user/viewprofilepage/user-id/5029198) - Aussie member of our Trello Support team here. I don't believe the ABN field is mandatory. You should be able to add your card details without an ABN.


author: David MacLaren
body: I see there are 2 pages you can add a card.. one blocks it without ABN the other does not.. thanks for the heads up!! All good now.
Can someone else manage my Trello automation rules while I am on leave?
Asked by Michelle Grosso:

I am getting ready for maternity leave and would like other people on my team to be able to manage the Trello board rules while I am out in case changes are needed. Is there any way to do this?


Answers:
author: Alisson Sartor
body: Hello, Michelle!

Welcome to the community!  

<https://support.atlassian.com/trello/docs/working-with-command-libraries/>  

A solution could be creating a new account to have the butler rules, transferring using the command libraries, and sharing the password of the account with the people who are responsible for it. Also. you're gonna have to deactivate the commands on your account because this can create a conflict (notice that this could bring security issues since you won't be able to track who did the changes in case there is more than one person with the account)  

<https://support.atlassian.com/trello/docs/working-with-command-libraries/>  

I hope this helps!  

Kind regards  
Alisson  
Trello Team

comments: author: Brittany Joiner
body: [@Michelle Grosso](/t5/user/viewprofilepage/user-id/4966177) this is what I've started doing for folks. It's a bit of a pain honestly and i think it's a place that Trello has some room to grow in making these automation more accessible across folks, but in the meantime, I've started creating a "service account" for each client I work with and build rules there so that we both have access to the account and the rules.
Is it possible to create quantity based check lists?
Asked by Ben Nahlen:

I own a sawmill and use Trello for order tracking, often times I create checklists for specific orders and am looking for a way to to show a specific check list item as partially completed.

An example would be: I'm cutting 150 2x4. If those are my items and my employees get through 60 2x4 right now that's just and incomplete item, but I'd like to be able to show that they have finished 60 so they can know where they are when they start up again, while still retaining the total in the check list (meaning then don't just edit the list to show 90)


Answers:
author: Rafael Dill
body: Hi Ben, welcome to the Community!  

Sorry but, our checklists can't hold that information in order to show this way. A workaround for that would be creating your checklist and break into thresholds, something like this:  

![Screen Shot 2022-09-15 at 15.35.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/216267i34541783D07FDB17/image-size/large?v=v2&px=999 "Screen Shot 2022-09-15 at 15.35.43.png")  

Hope that information helps!


Tags: checklist
Exclui um chek list sem querer, como recupero ??
Asked by Pedro Quadrante:

Exclui um chek list sem querer, como recupero ??


Answers:
author: Yandri Gomes de Paulo
body: Resolvam o problema da lixeira no Trello!


author: Alisson Sartor
body: Ol?, Pedro!  

Infelizmente, n?o ? poss?vel restaurar uma lista de verifica??o ou um item da lista de verifica??o depois de exclu?do. A exclus?o ? permanente no Trello e, para proteger seus dados exclu?dos, intencionalmente impossibilitamos a recupera??o. Sinto muito por isso!  

Atenciosamente  
Alisson  
Trello Team

comments: author: saidefarkat
body: Perdi um projeto inteiro que estava como check list. Ia excluir uma atividade e exclu? o check list sem querer. ? um grande ponto fraco do Trello que infelizmente n?o temos a clareza antes de usar que exclus?es n?o s?o recuper?veis. Tive que ter consequ?ncias para ter essa ci?ncia. Precisarei mudar de ferramenta em todo nosso time.


author: Nia Maniero
body: Achei p?ssimo isso tamb?m. Mais ou menos como o seu problema. Estava usando esse checklist para uma primeira vers?o de projetos que ser?o replicados. Realmente precisam resolver essa quest?o ?


author: Nia Maniero
body: Amigo, acabei de descobrir que fica um registro de cada uma das tarefas do checklist que foram conclu?das ent?o sim, ? poss?vel recuperar os dados.

Pelo menos no iPad n?o estou conseguindo copiar e colar mas talvez no notebook seja poss?vel. Caso n?o seja, a gente copia na unha mas pelo menos tem o registro da ATIVIDADE.

Ainda permanece a solicita??o para que melhorem isso. Pode ser a mesma solu??o de Arquivar Cart?es.


author: Daise Rosas da Natividade
body: Por favor como recuperar um check list exclu?do. N?o encontrei uma resposta plaus?vel. Como posso recuperar o conte?do de um trabalho que irei realizar amanh? e estava tudo ali. Algu?m pode me ajudar.


author: Alicia Fil?u Birlanga
body: Ol? [@Daise Rosas da Natividade](/t5/user/viewprofilepage/user-id/5545630) , eu sou a Alicia, Trello Leader de Alicante.

O que lhe aconteceu foi que criou uma lista de verifica??o e clicou em apagar por engano, certo?  
Deve ter ficado com uma imagem como a da imagem em anexo e, quando clicou nela, deve ter recebido uma mensagem de aviso de que n?o pode ser recuperada se apagar a lista de verifica??o, certo?

O meu conselho para outra altura ? criar um modelo de lista de verifica??o, se precisar de fazer sempre os mesmos passos:  
- criar um cart?o chamado MODELOS DE LISTA DE VERIFICA??O, por exemplo  
- converter o cart?o em Cart?o de modelo  
- e quando quiser adicionar essa lista de verifica??o a um cart?o, clique em Criar copiando de... E procure a lista de verifica??o correspondente do cart?o de modelo de lista de verifica??o.

Lamento n?o poder ajudar mais.

Se obtiver uma resposta mais ?til sobre este assunto, inform?-lo-ei. ![Captura.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/336066i5FF7D1EDDFB55C15/image-size/large?v=v2&px=999 "Captura.JPG")
Automation: Create ticket from emails. How to change the email adress?
Asked by Carmina Blank:

The email adress given by the Trello board is super complicated. How is it possible to change this?


Answers:
author: Felix
body: The email address contains an unguessable secret, that ensures that whoever is sending emails to create cards on the Trello board, actually got the email address from Trello (and didn't just try it out).

It's not possible in Trello to change the email address, but there's ways you can set up custom emails, usually via email forwarding at your email provider. Depending on your use-case various power-ups exist that include the ability to create cards from emails on a pretty email address, for example <https://www.hipporello.com/service-desk> or <https://www.sendboard.com/>.

Hope this helps,

Felix


author: Christl_Email for Trello
body: Hi [@Carmina Blank](/t5/user/viewprofilepage/user-id/5028904) ? Welcome!

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

As far as I know and as Felix also mentioned, it is not possible to change the Trello email-to-card or email-to-board address. However, with our Email for Trello PowerUp you are able to set a custom email address. You can read more about that [here](https://help.sendboard.com/en/articles/3239424-custom-email-addresses).

Check out this video for a quick overview of the PowerUp: [Email for Trello Demo](https://www.youtube.com/watch?v=XdAsEp14SVs)

You're welcome to pop over any questions to hello@sendboard.com or simply [add the Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with a free trial.

Hope that helps!
How do I turn off the notification pop up every time I delete a card? It's an unnecessary +1 click
Asked by Eric Davenport:

Recently a notification pop up started any time I hit C to delete a card on a board. It creates an unnecessary 2nd click reducing the efficiency of the app. How can I disable?


Answers:
author: Danny Straus
body: Hey Eric, like Felix mentioned these notifications will auto-dismiss so a second click isn't required. To give a little bit of background, we had previously identified a few "high-consequence" actions stemming from keyboard shortcuts that caused confusion, the \`c\` shortcut for archiving a card being one of them. In particular, this keyboard shortcut is right next to the shortcut to vote on a card and would sometimes result in a card disappearing from a board without notice when a user tried to vote on it. This new notification is purely meant to provide a mechanism to reverse accidental actions like that.


author: Felix
body: The "flags" in the bottom left corner auto-dismiss after 10 seconds. Currently there's no way to disable them. It's a new feature that shows up when doing actions via keyboard shortcuts.


author: Brittany Joiner
body: I also don't find this particularly helpful, but also not that disruptive and i totally understand that not all folks understand about the keyboard shortcuts and there are a LOT of questions about people who are missing cards and they just don't realize they've archived them
My current board does not refresh automatically for all team members
Asked by Paloma:

Hello, I have being moved to a new team and their board does not refresh automatically for all members. I checked configuration and I did not find a configuration for this. How to fix it? Tks


Answers:
author: Rafael Dill
body: Hi Paloma, welcome to the Community! Actually, every time someone does something on a board it automatically updates to everyone else so, this option to refresh is always happening on our back end.  

If there's a problem with your refresh, please submit a ticket with us so we can take a further look - <https://trello.com/contact>
I DON'T WANT TRELLO TO OPEN IN BROWSER
Asked by Anja Toplek:

I used to open Trello in Trello app on laptop, now it automatically opens in browser.

How to turn it off?  

Thank you!  


Answers:
author: Alicia Fil?u Birlanga
body: Hello [@Anja Toplek](/t5/user/viewprofilepage/user-id/5019393) ! nice to meet you!

Maybe it is only a matter of Google configuration.

Try to see wich are your inicial pages wich are configurated in your Chrome navigator (in case you use Chrome... )

I attach an image of my incial pages configuration. In your case maybe appears Trello page.

If yes, you will only have to remove it

Let me know if I have understand your problem ;-) Sorry if not :-)

Regards

Alicia. ![inicio config.png](https://community.atlassian.com/t5/image/serverpage/image-id/215453iB554DCC3DCC2A5E0/image-size/large?v=v2&px=999 "inicio config.png")

comments: author: Anja Toplek
body: [@Alicia Fil?u Birlanga](/t5/user/viewprofilepage/user-id/4580923) nice to meet you too! :)

I'm afraid that's not the problem :( But thank you for your time :)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/215455iA0B0E8B878802538/image-size/large?v=v2&px=999 "image.png")


author: Alicia Fil?u Birlanga
body: Oh, yes, I see.

I will think about it again. And I will be alert for other answers.

Now I am intrigued... ;-)
Is it possible to view calendar view on trello phone app
Asked by Will:

I've just upgraded to Trello Premium to use calendar style views to organise across boards for meetings etc.  

But when I open the mobile phone app (iOS) there is no option for calendar view? Am I missing something or is this view not available in the mobile app?


Answers:
author: Alicia Fil?u Birlanga
body: Hello [@Will](/t5/user/viewprofilepage/user-id/5028627) ,

nice to meet you.

Yes, in your mobile you can choose the option to see your things. ( I attach a screenshot of my mobile)

But the calendar view on the mobile is different from the calendar view on the pc. It is much less functional.

I like best to sync the calendar with Google Calendar with the [Power up Calendar](https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up), and see everything directly in my Google calendar.

I hope this is helpful for you :-)

Regards

Alicia.

![vista calendario movil.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/215454iDB04F88FB19D47BE/image-dimensions/166x369?v=v2 "vista calendario movil.jpeg")

comments: author: Will
body: Thank you Alicia. Yes the mobile view is not very functional, so I will explore linking with Google Calendar Sync, thanks.


author: Alicia Fil?u Birlanga
body: Happy for helping you :-)


author: Violetta Chernobuk
body: Hi Will,  

It's Violetta from Planyway:)  
Planyway power-up for Trello has a mobile app to work with Trello boards in the calendar view. It's free and has wide range of features. Please check it out: <https://apps.apple.com/us/app/planyway-calendar-for-trello/id1398708038>


author: Johannes
body: Hey Violetta,   
is there a possibility to plan resources besides people such as rooms, projectors or vehicles with planywyay? / Greetings Johannes


author: Violetta Chernobuk
body: Hi [@Johannes](/t5/user/viewprofilepage/user-id/591769)  
In the web version, we have the option to group the timeline by labels and lists. So, if you use these labels or lists to tag your staff, then yes, it'll be possible. It all depends on the way you organize your Trello boards.  

As for the mobile app, the timeline there only display team members for now:(  

Best,  
Violetta