youngmon/atlassian-qna huggingface dataset:
Confluence Mobile appears in my site's Google Results
Asked by gideonB2016:

Hi,

For some reason, when I search for my site, it returns the title of the page taken from the html \<title\>blahblahblah\</title\> but then adds the words - Confluence Mobile to the title of the results. Any idea why this is happening and where can I turn it off? Its not in the html.

Thanks,


Answers:
author: Shannon S
body: Gideon,

This is how Google indexed your site, as they recently rolled out mobile-first indexing. Have a look below:

* [Google Blog: Rolling Out Mobile First Indexing](https://webmasters.googleblog.com/2018/03/rolling-out-mobile-first-indexing.html)

I did a bit of research, and it appears you [may not be able to opt-out of the Mobile First Indexing](https://www.seroundtable.com/google-opt-out-mobile-first-indexing-26641.html).

You can attend a [Webmaster Hangout](https://www.google.com/webmasters/connect/#attend-events) live if you want to discuss this method of indexing with them, and they an answer any of your questions.

I hope that helps!

Regards,

Shannon
Manage correct labels
Asked by Robert Horn:

Hi

I would like to correct the spelling in a label: sandbox to Sandbox

But even after removing the label from all articles where it was used, I still was offered the old version.

So, my question is; how do I get rid of an old label that I also don't want to get suggested anymore?

Thanks

Robert


Answers:
author: Jonathan Smith
body: Hi [@Robert Horn](/t5/user/viewprofilepage/user-id/2679685),

Labels will display in lowercase even if you try to add a label with capital letters.

Old labels will not display as a suggestion once they are removed from **all** pages in which they are used.

**Testing:**

1. I had added Zootopia to my page. Label = zootopia
2. I added zootopia to page 2
3. I deleted zootopia on both pages
4. zootopia **did not** appear as a suggestion when adding a label

Try my test above to verify functionality. If zootopia doesn't appear when you get to step 4, then you must have sandbox label on a page somewhere in your Confluence instance.

Regards,

Jon
Can i get the Confluence Space-Blueprint Source code?
Asked by matthiaskailabch:

I have the Confluence Server Version.

If I want to create an area I can choose between 3 areas (blank page, knowledge base, personal area). Since I want to write my own Blueprint, the question arises whether I can see the source code for example of the empty page to get an insight.


Answers:
author: Fabienne Gerhard
body: Hi [@matthiaskailabch](/t5/user/viewprofilepage/user-id/2641163) did you have a look on the [documentation](https://confluence.atlassian.com/doc/blueprints-323982376.html)yet? You can easily use existing blueprints (there are a lot more than those 3 ones you mentioned) and costumize them.

comments: author: matthiaskailabch
body: Hello, Fabienne,

first of all thank you for your quick answer and yes, I've already looked at the documentation, but that doesn't solve my problem. I want to create my own space blueprint, like this [Create Space-Blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/). But there are more possibilities to design the building plan. For example, I would like to type in a text box which groups can see this Space.


author: Fabienne Gerhard
body: Hi Matthias,

oh ok that's a little bit more complex than ;) hope someone can help you here. If you have a cool solution - let the community know.

Good luck and have fun!


Tags: confluence-server

server
Is there a way to create Space template without any additional add-on?
Asked by Andrei Barbier:

Hello,

I'd like to create a Space Template, but I can't find out how to do it without buying some additional add-ons on Atlassian Marketplace. Does anyone has any ideas?

P.S. We use the Cloud version of Atlassian product suite.

Thanks a lot in advance!

Andrei


Answers:
author: Diego
body: Hello there Andrei!

You might be looking to create a **Space Blueprint**, as described here:

**[Write a simple Confluence Space Blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/)**

You will need some background in programming to accomplish this task. Also, you will need to setup the **Atlassian SDK:**

**[Set up the Atlassian Plugin SDK and build a project](https://developer.atlassian.com/server/framework/atlassian-sdk/set-up-the-atlassian-plugin-sdk-and-build-a-project/)**

Let us know your thoughts on this!


Tags: cloud

confluence-cloud

space

template
Share confluence space with helpdesk customers
Asked by Chris Polizos:

Hello,

I was wondering if there is a way to share my confluence space which I have connected with Jira helpdesk to customers.

I would like them to have the option to see the articles within confluence rather than the helpdesk preview version of the articles which is narrow.

I have the permission settings for anonymous to only view but when i open the confluence space as anonymous there are still on the right hand corner the 3 dots for settings. I don't want them to see that.

![Capture.PNG](/t5/image/serverpage/image-id/44759i604C4C6B52CCB6F1/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Diego
body: Hello there Chris!

These options in the Three dots menu are shown to **anyone with View Permissions** . Meaning that we **can not specifically hide it** to only anonymous users.

There is, however, a workaround for this:
> 1. Go to the **Desired page**
> 2. Enter **Edit Mode**
> 3. Insert an **HTML Macro**
> 4. Insert the following lines inside the macro:
>
> ```
> <style type="text/css">    #action-menu-link {  display:none !important; }</style>
> ```

This will **hide the three dots menu** . The downside to this solution is that the menu will be hidden from **everyone** until the HTML Macro is present and contains this code, even **authenticated users**.

You can check more information about hiding elements here:

**[How to hide elements in Confluence using CSS or JavaScript](https://confluence.atlassian.com/confkb/how-to-hide-elements-in-confluence-using-css-or-javascript-313458894.html)**

If this does not meet your needs, you could try a **third-party application**:

**[HideElements for Confluence](https://marketplace.atlassian.com/apps/1211757/hideelements-for-confluence?hosting=server&tab=overview)**

This plugin claims to be able to hide elements from Confluence.

Let us know your thoughts Chris!
Using Confluence with a Web Proxy
Asked by Alec Keeler:

We have a web proxy configured for servers to gain access to the internet for updates etc

This works fine for gaining access to python pip updates, jenkins plugins, docker containers etc.

Just started trialling Confluence and noticed that my Confluence (running in a container) can't see the Atlassian Marketplace

Now it probably needs the web proxy configuring but when I google how to do this it looks like there is no way of doing this from within confluence itself and starts talking about modifying config file

Is this expected ? In Jenkins its part of the normal admin configuration pages, <https://wiki.jenkins.io/display/JENKINS/JenkinsBehindProxy>

Is there really no way of doing this simple config from within Confluence itself?

Wondering if I missed something ?

Alec


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is a web-application that runs on an application-server (Tomcat). It doesn't handle its own infrastructural stuff like network connections, it just asks Tomcat. Jenkins is a totally different architecture (a much simpler one that doesn't suit Confluence).

So, you don't configure Confluence for proxies, you configure Tomcat for it, via the Java virtual machine. See <https://confluence.atlassian.com/doc/configuring-web-proxy-support-for-confluence-117068.html>

comments: author: Alec Keeler
body: OK so accept that Confluence doesn't have anything to do this config file change for you.

Unfortunately the instructions given are also wrong and don't work,

For anyone else trying to get this working when updating catalina.properties, the host values required for proxyHost are not a URL as the example shows, but simply the hostname

so myserver.mycompany.co.uk not <http://myserver.mycompany.co.uk>

For the instructions

    http.proxyHost=yourProxyURL should be http.proxyHost=yourProxyHostname


Tags: confluence-server

server
Cannot find the Layout option in Space tools
Asked by sandra eugene:

Hi,

I want to change the layout and customize my space in confluence(one where i have admin rights).

I am unable to spot the layout option.

![Space Theme Training and Quality Confluence.png](/t5/image/serverpage/image-id/44747i4FF5B84F1ED101FC/image-size/large?v=v2&px=999 "Space Theme Training and Quality Confluence.png")Please help


Answers:
author: Sloan
body: Hi Sandra and welcome to the Atlassian Community.

If you are on Confluence Server you need the system administrator global permission plus space administrator permission for that space according to <https://confluence.atlassian.com/doc/customize-space-layouts-139512.html>

I think the system administrator permission could be missing and you are a "regular" Confluence administrator.

Regards  
Nick
jira issue/filter macro
Asked by Chetana Nayyar:

Hi I am trying to display Jira ticket issue details on confluence.

But one of the column is named as "KEY" which i want to rename to "JIRA Ticket Number"

How can this be done? Can someone help me on this.

![Jira Issue Link.PNG](/t5/image/serverpage/image-id/44745i4E2DFE0B7A30423E/image-size/large?v=v2&px=999 "Jira Issue Link.PNG")


Answers:
author: Chetana Nayyar
body: Okay , thanks Nic


author: Nic Brough -Adaptavist-
body: The headers take their names directly from the Jira data. I'm afraid Key is not something you can just rename in Jira. I'd just stick a title line above the macro/gadget to say "Jira issues" - people will get "key"
really dissapointed with the way bugs are handled in Confluence Cloud
Asked by Pascal:

It's been over 4 months now and we're still waiting for a fix to a nasty problem that totally breaks our workflow:

When inserting a link in a page the option "Recently viewed (pages)" does not present you with a list of recently viewed pages sorted by most recently visited first. It does work as advertised on Confluence Server 6.13 and it did work like that on Confluence Cloud before October 2018.

<https://jira.atlassian.com/browse/CONFCLOUD-65264>

Since then some attempts have been made to fix the problem, with little or no success + communication on the progress has been minimal, to say the least, even when asking the official support channels for updates.


Answers:
author: Thomas Deiler
body: Dear [@Pascal](/t5/user/viewprofilepage/user-id/1154050),

I can totally understand your frustration. Unfortunately this forum is not for complaint management but for helping the community solve problems or give advice to certain functionality.

Please contact the support and make use of the customer feed-back mechanism.

Thanks for understanding

Thomas


Tags: cloud

confluence-cloud
Confluence shows full blank page in all browsers for all pages and even login screen
Asked by Balvant Biradar:

Our Confluence is showing completely blank screen in all browsers

I believe our announcement banner message don't have closed tags, so please guide on in which database custom HTML details are stored in DB


Answers:
author: Jack Nolddor _Sweet Bananas_
body: Hi [@Balvant Biradar](/t5/user/viewprofilepage/user-id/1139244)   
Not sure if you are using **[Announcement Banner for Confluence](https://marketplace.atlassian.com/vendors/1213300/sweet-bananas)** ...  

If so, please refer to [Manually Announcement Removal](https://sweetbananas.atlassian.net/wiki/spaces/ANBA/pages/13205637/Manually+Announcement+Removal) article to solve the problem.  

Kind Regards.


author: Diego
body: Hello there Balvant, thanks for sharing with the Community!

Custom HTML entries can render your instance **completely unusable** , like your current situation. We advise that **any kind** of customization must be **tested on a test instance** before applying to your production instance.

Now, to take care of this issue we have an article that tackles this situation. You can find it here:

**[Unable to use Confluence upon adding some customizations in "Custom HTML"](https://confluence.atlassian.com/confkb/unable-to-use-confluence-upon-adding-some-customizations-in-custom-html-648218529.html?_ga=2.30560703.1815680500.1549284577-1770418407.1541684782)**

**notes**

* **Backup** your database before proceeding with the procedure above
* Schedule an **instance downtime** for this procedure
* Confluence **must be down** for this procedure to be applied

Let us hear from you again!


Tags: confluence-server

server
how do i disable users?
Asked by Salvio:

The procedure to disable users is described here

<https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html#DeleteorDisableUsers-Disableauseraccount>

The issue is that I do not see the mentioned "disable" option and see instead these three

* Revoke site access
* Add user to group
* Show product access

Any suggestions on how to proceed?

My goal is to disable some of my users who are currently inactive on confluence and lower my bill. I do not want to delete them because they may become active again in future.

Thank you!


Answers:
author: Sloan
body: Hey [@Salvio](/t5/user/viewprofilepage/user-id/2154734), welcome to the Atlassian Community!

You landed on the documentation for Confluence Server, the on prem version of Confluence. It is a little bit different from Confluence Cloud, so the same goes for the user management.

To revoke a users access to confluence without deleting them you can remove their product access: [Manage product access](https://confluence.atlassian.com/cloud/manage-product-access-744721629.html).

Should you work with [Organizations for Cloud](https://confluence.atlassian.com/cloud/set-up-an-atlassian-organization-938859734.html) check out [Deactivate a managed account](https://confluence.atlassian.com/cloud/deactivate-a-managed-account-961259517.html).

Cheers  
Nick

comments: author: Salvio
body: thank you very clear


Tags: cloud

confluence-cloud
issue with Arabic text when export to pdf
Asked by me:

Hi

When I export page that contain Arabic text, words will be separated.

try to upload Arabic font in configuration but problem still remain!

Any idea?

Thanks,


Answers:
author: Jared Brenner
body: Hello,

The PDF export function of Confluence isn't very robust. You may want to try a third-party app like [Scroll PDF Exporter for Confluence](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server&tab=overview). If you find a method that works well with Arabic, please come back and let us know!

Good luck!


Tags: confluence-server

server
Include HTML file in a Confluence page Unexpected Error happened
Asked by Mike:

I've tried displaying a page from an Atlassian cloud page to an On Premise cloud using the html include macro but I get the following:

![Screen Shot 2019-02-06 at 10.08.51.png](/t5/image/serverpage/image-id/44721iB413425DD4B0694B/image-dimensions/536x328?v=v2 "Screen Shot 2019-02-06 at 10.08.51.png")

Does anyone know how to get around the Unexpected error happened error?

Is this some sort of whitelisting error or? Thanks


Answers:
author: Shannon S
body: Michael,

As I let you know in [your other thread](https://community.atlassian.com/t5/Confluence-questions/Mirror-or-push-Confluence-Content-from-Atlassian-Site-to-On/qaq-p/996379), it's not possible to access Cloud accounts using the HTML include macro. You need to browse directly to the instance.

Let us know if you have any questions about this.

Regards,

Shannon

comments: author: Mike
body: Like you said on the other thread, html include only exists on server. Our on premise is server hosted on cloud...but still server. Regardless, if I can't reference cloud accounts I'll look to other options.

Unfortunate as I've found you can access images bi-directional, even a gliffy can be viewed on confluence cloud version without gliffy. It is a copy of the existing gliffy converted to png which is what's displayed but it is updated real time which is great. It's a shame the next step hasn't been taken to do a display of text within a text box or something.

We're in an awkward state where a portion of our org has migrated to atlassian while the rest remains on server. This transition period makes it difficult to collaborate.


Tags: cloud

confluence-cloud
how to add a custom column to a content report table
Asked by Erik Schneider:

I would like to add a column to my content report table. For example, I have created a template for sprint plans. Each sprint page has a theme. I would like to see this in the table that lists all sprints.


Answers:
author: Shannon S
body: Erik,

It's not possible to add a custom column to the Content Report macro.

I created a feature request for this below:

* [CONFSERVER-57868](https://jira.atlassian.com/browse/CONFSERVER-57868) *Ability to add custom columns to the Content Report Macro*

However, I want to advise you that if this feature were to be implemented, it's likely you would only be able to add columns related to specific variables within Confluence, so it's not likely it would include the name of a Sprint, for example.

I would recommend that your team look into [creating a User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) for that purpose. This does require coding experience, so keep that in mind.

Let us know if you have any questions about this!

Regards,

Shannon


Tags: atl-adm

atlassian-marketplace
Comment donner acc?s ? une page sp?cifique ?
Asked by Amelie ROULLIER:

Bonjour,

J'ai ouvert un espace pour un groupe de travail. Je voudrais ouvrir l'acc?s (visualisation et commentaires) d'une page sp?cifique ? des personnes qui nous aide ponctuellement.

Cette page est une page enfant de pages parents que je ne souhaite pas partager avec eux.

Comment faut-il faire ?

J'ai tenter de partager la page mais cela ne marche pas.

Quand je lis les informations sur les restrictions, il faut soit que je restreigne toutes les pages...soit que je donne acc?s ? tout...

Merci pour votre aide !


Answers:
author: Fabienne Gerhard
body: Bonjour [@Amelie ROULLIER](/t5/user/viewprofilepage/user-id/2677076)  
Il y a deux fa?ons d'acc?der au site. Soit vous devez rendre la page parent accessible, mais vous ne le souhaitez pas vraiment.  
Une autre possibilit? serait de cr?er une zone distincte pour l'utilisateur. L? la page sera cr??e. Vous pouvez ensuite afficher cette page pour votre ?quipe ? l'aide de la macro "Include Page" situ?e sous la page parent d'origine. Remarque: pour que cela fonctionne, tous les participants doivent avoir au moins les autorisations 'View' pour la page dans la zone utilisateur.  
Peut-?tre qu'un petit dessin est une meilleure explication.

*Translated with google translator ;)*

![permissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/44724i8A7C5246C71FD1EF/image-dimensions/568x262?v=v2 "permissions.png")

comments: author: Amelie ROULLIER
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) Merci Fabienne ! Je vais essayer cette technique.
CSS headings
Asked by Datenschutzbeauftragter:

Any way to altter CSS for Headings like H1, H2, .. in the Cloud?


Answers:
author: Shannon S
body: Hi Horst,

No, this is not possible.

Have a look at [Functional Differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html) for more details:
> Look and feel
>
> * Layouts
> * Custom CSS
>
> On Atlassian Cloud, Confluence uses a custom theme that can't be modified or updated using custom HTML or CSS. For more information on custom themes in Confluence Cloud, refer to [Working with Themes](https://confluence.atlassian.com/confcloud/working-with-themes-724765503.html).
>
Confluence Cloud Developer community: You can also create your own theme for Confluence Cloud. Check out the [Theme page](https://developer.atlassian.com/cloud/confluence/theme/) in our Confluence Cloud Developer page.  
Themes are used to change the appearance of your Confluence site or spaces. You can download and install other themes from the [Atlassian Marketplace](https://marketplace.atlassian.com/search?category=Themes%20%26%20styles&hosting=cloud&product=confluence).

Let us know if you have any questions about that!

Regards,

Shannon


Tags: cloud

confluence-cloud
Confluence calendar
Asked by Andrei:

Hello.

I need to export Team calendar to .csv. Is this possible?

Thanks.

Andrei.


Answers:
author: Jared Brenner
body: Hi Andrei,

The Team Calendars macro exports to iCal or CalDAV, but sadly not CSV. There are a number of third-party websites and tools that can be used to convert to CSV, but this would need to be done manually. [Here's](https://confluence.atlassian.com/teamcal/team-calendars-for-confluence-server-documentation-240912701.html) the Team Calendars documentation page for further reference.

Good luck!

comments: author: Andrei
body: Thanks for the info Jared. Have a great day!


Tags: calendar

confluence-server

csv

export

server

team
Roadmap planner - Jira integration
Asked by hadasky:

Is there a way to put a jira filter or a jira link (web link to a Jira filter) in Roadmap planner?


Answers:
author: hadasky
body: Thanks and cheers


author: Suren Raj
body: Hi, Hadas.

<br />

I found the following Roadmap plugin which can connect to Jira:

\* [https://marketplace.atlassian.com/apps/1217024/live-roadmap?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1217024/live-roadmap?hosting=server&tab=overview)

For Roadmap planner, I would suggest you contact the vendor directly to shed some lights on your question.  

Cheers


Tags: confluence-server

server
Is there any setting to turn off Autowatch globally?
Asked by Harpreet Jaswal:

We recently upgraded our Confluence DEV environments to version 6.13 and we want to disable the Autowatch feature for all users globally. Is there any setting in Administration to do this?


Answers:
author: Rambabu Patina _Appfire_
body: Hi [@Harpreet Jaswal](/t5/user/viewprofilepage/user-id/2675676), Welcome to the community.

In Confluence, users can disable the auto-watch function from their User Profiles by unchecking the "Autowatch" option within their [Email Settings](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765358).

It's not currently possible for an Admin to disable this Globally so it must be done per User.

There is one [suggestion](https://jira.atlassian.com/browse/CONFSERVER-22070) opened for Confluence, but Atlassian has no plans to implement this feature.

Rather you can apply the workaround which is available at [CONFSERVER-22070](https://jira.atlassian.com/browse/CONFSERVER-22070) description.

Thanks,  
Ram.


Tags: confluence-server

server