youngmon/atlassian-qna huggingface dataset:
I can't download it.
Asked by ???:

```
I uploaded a document (PowerPoint) in the Confluence space, but other users cannot download it.
```


Answers:
author: Ollie Guan
body: Hi [@???](/t5/user/viewprofilepage/user-id/3610345) ,

What browser do you using now? Whether the user can preview this PPT online?

comments: author: ???
body: solved. Thanks guys?


author: Nic Brough -Adaptavist-
body: Could you describe "cannot download"? Is it not visible in the attachments? There but there is no download button? The link does not preview? The download button on the preview does nothing or isn't there? Download starts but fails? Is there an error message?

comments: author: ???
body: solved. Thanks guys??


author: ???
body: solved. Thanks guys!
Table Format in Read Mode
Asked by Jude H:

When creating a table in edit mode it looks great, but once it goes to read mode the columns are not fixed like it is in edit mode and difficult to read.

How do you fix the column widths in read mode?


Answers:
author: Diego
body: Hello there, [@Jude H](/t5/user/viewprofilepage/user-id/1474820) !

Tables resize ++*according to what is inside of it*++ . You can, of course, ++*resize them manually*++ by dragging the column lines. You can also set the table to use the ++*entirety of the horizontal space*++ by clicking the "*-\>\<-*" symbol right beside your table. You can achieve the same by clicking a similar symbol on the top right corner of your page.

When clicking that symbol on the top right corner of the page, you will make ++*all the content take more horizontal space*++, not only the tables.

You can check more details on tables in our documents. Here, take a look:
> * [**++\[Confluence Cloud\] Confluence editing improvements++**](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Tables)

I would like to ask you for ++*some screenshots of the affected tables in both edit mode and view mode*++. Would that be possible, Jude?

Just take care ++*not to disclose any sensitive information*++ within those screenshots. Everything is open to everyone here in the community.

Also, one last thing. Allow me to ask you a few questions for clarification:
> 1. *What kind of content is contained within the tables?*
> 2. *Is this affecting all tables created in your pages?*
> 3. *Is this happening in different browsers?*

Let us hear from you, Jude!


Tags: confluence-cloud
Some of out team members are missing Edit permission
Asked by johnny Karam:

Some team members had permission to Edit at some point and somehow lost that ability.

The Edit button in the top bar is not showing anymore.


Answers:
author: Davin Studer
body: There are are two ways that could happen.

1. Either the teams members are granted view permissions to the space, but not edit permissions.
2. There is a restriction on the page(s) in question limiting who can edit the page and these people are not member of the restriction.
Restrict editing of content on Dashboard
Asked by Kristine Tuyo:

I have a dashboard on a page and I want to just restrict editing of the graphs but I want the user to be able to edit some of the content. Would that be possible?


Answers:
author: Davin Studer
body: You could put the content that you want the user to be able to edit on another page that is unrestricted. Then use a page include to bring that content into page with the graphs. On that page create an edit restriction and limit it to yourself (or who ever else should be able to edit the graphs.).


Tags: cloud

confluence-cloud
Set up restricted space
Asked by shenghong:

Hi,

I am trying to set up a restricted space for a knowledge center for specific users. Please provide instructions. Thank you.


Answers:
author: Dominic Lagger
body: Hi [@shenghong](/t5/user/viewprofilepage/user-id/3610224)

All informations about restriction can you read [here](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

One thing I want to mention: Restrictions **can not overrule the space permission**. So if a user don't have edit rights for the space, he won't be able to edit a page, even though you granted access to edit in the restriction.

Hope this helps

Regards,

Dominic


Tags: new-to-confluence
SMTP outgoing test message always failed
Asked by Sergey Kondakov:

Dear Sirs,

I've installed confluence 7.0.2 under Ubuntu server 18.04. Firewall has opened port 465. Parameters for connection - smtp.mail.ru , port 465, TLS authorization. When I've send test email - I see at logs that sending was unsuccessful. Please advise me what should I do?

An error has occurred with sending the test email:  
com.atlassian.mail.MailException: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp.mail.ru, 465; timeout 10000;  
nested exception is:  
java.net.SocketTimeoutException: connect timed out


Answers:
author: Shannon S
body: Hello Sergey,

Happy to help you with this.

From your logs it's only telling us that your Confluence site isn't able to connect to your mail host at smtp.mail.ru via port 465 due to a timeout. You'll want to check with your mail server admin to see why that might be. One test you can run is by logging in directly to the server that your Confluence site is hosted on, and seeing if you can telnet to that port via smtp.mail.ru.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: email

smtp

timeout
Can you set-up slack notifications when a new blog post is published?
Asked by Anjali Ravi:

I can set-up notifications on individual Pages, but am looking to set-up notifications when a new blog post is published. Any idea how to do this?


Answers:
author: Jonathan Smith
body: [@Anjali Ravi](/t5/user/viewprofilepage/user-id/3609671) ,

In Confluence space settings, space tools, there is an RSS Feeds section. Within there should be a blog link.

Next, go to your desired Slack channel and add the app RSS.

Try pasting the URL into that RSS app and see if your new blogs post to the channel after creation.

Note: I can't try this because we block most things here :)

- Jonathan

comments: author: Anjali Ravi
body: Hi Jonathan!

Thanks so much for the quick response! I have RSS set-up in slack, however inputting the URL is producing an error on slack reading 'Error fetching RSS Feed'.

Any ideas why this might be the case?

Thanks!


author: Jonathan Smith
body: Here is the only other article I could find in regards to RSS and Slack:  

<https://community.atlassian.com/t5/Confluence-questions/Having-trouble-getting-RSS-Feed-to-work/qaq-p/711268>

- Jonathan
Confluence stops to work after 4-12 hours.
Asked by Julien Dumas:

After Confluence has been running for several months without any issues an annoying problem has started to occur. After 4-12 hours the Confluence instance stops working. Not possible to logon. When the Confluence windows service is restarted it starts to work again. But after 4-12 hours same issue occurs.

I have tried to upgrade to the newest version (7.0.2), but same issue.

Details about the setup: Confluence is running on a local windows server (Windows Server 2016)


Answers:
author: Sloan
body: Hi there [@Julien Dumas](/t5/user/viewprofilepage/user-id/501516)

Have you checked the log files during the occurrence of this outages? You should have a look at the the application log (`<confluence-home>/logs/atlassian-confluence.log`) , look for ERROR, WARN and FATAL with timestamps matching to the time the outage occurs.

Also how is the memory usage on the Server? Is there enough memory available?

Cheers  
Niklas


author: Sloan
body: Hi. I checked the log for when the service crashed. It was clear that the issue was related to memory usage. The following was written in the log: *java.lang.OutOfMemoryError: Java heap space*

A search on google gave the following result(s):

<https://confluence.atlassian.com/confkb/confluence-crashes-due-to-outofmemoryerror-java-heap-space-error-183469749.html>

How to allocate more memory to Confluence: <https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html>

When more memory was allocated to the Tomcat instance the Confluence was working again without crashing.

Confluence is working again now, so that's great. Thanks for your input.

Kind regards Jeppe

comments: author: Sloan
body: Great! It's good you were able to resolve it. :)


Tags: confluence-server

server
Insert a page property placeholder inside the name of my PDF exported file.
Asked by Florent Richard:

Hello, I have a problem with placeholder.  
I try to insert a page property inside the name of my PDF exported file.  
I follow the instructions below but it does'nt work :  
[https://help.k15t.com/scroll-pdf-exporter/latest/server/use-page-properties-as-custom-placeholders-165944475.html](https://help.k15t.com/scroll-pdf-exporter/latest/server/use-page-properties-as-custom-placeholders-165944475.html??)

<https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>  

Firstly I ave insert a 2 column table in my root page with 3 key and associated value.

![root_page.PNG](/t5/image/serverpage/image-id/70360i17D123F4952ED87E/image-size/large?v=v2&px=999 "root_page.PNG")

Then I insert a page poperty placeholder in the ''Export filename'' of my export template :

![insert_placeholder.PNG](/t5/image/serverpage/image-id/70361i37DBE83063F0A90F/image-size/large?v=v2&px=999 "insert_placeholder.PNG")

It look like that : ![template_export.PNG](/t5/image/serverpage/image-id/70362i00C4336D78BF07C3/image-size/large?v=v2&px=999 "template_export.PNG")

When I export in PDF the root page, all the placeholder are corectly exported but the page property place is empty :  

![PDF_export.PNG](/t5/image/serverpage/image-id/70363i16737AD808C599A8/image-size/large?v=v2&px=999 "PDF_export.PNG")Thanks for help


Answers:
author: Florent Richard
body: Hope it can help someone, I finally managed to find the problem :

- If you have different language in your space, it impact the properties.

Be carefull to have a translation of your page properties for all languages, even if you export in the current or default language.

Regards,

Florent


author: Dominic Lagger
body: Hi [@Florent Richard](/t5/user/viewprofilepage/user-id/2581272)

I tried it as you described, and it works fine.

* Which version do you have in Scroll PDF Exporter and confluence?
* Did you export it or do you just wonder the preview name? What is the actual PDF name?

Second hint: Are you sure, there is no hidden space somewhere in the page properties?

Regards,

Dominic


Tags: confluence-server

export

pdf

server
what is causing these failed to add entry errors?
Asked by Tom_tom:

Good morning,

Lately, my users have been experiencing frequent issues saving edits or creating pages. The log shows the following:

2019-10-22 16:05:30,069 ERROR \[http-nio-8080-exec-1\] \[core.persistence.hibernate.HibernateObjectDao\] reIndex Unable to reIndex object: page: 2019-10-22 (page name) (52658422) -- Failed to add entry to queue  
-- referer: [https://(site)](https://slack-redir.net/link?url=https%3A%2F%2Fstaff.loc.gov%2Fwikis%2Fplugins%2Fcreatecontent%2Fdraft-createpage.action%3FdraftId%3D52658335&v=3)url: (site) \| traceId: 315213d9e62d0466 \| userName: user  
com.atlassian.confluence.api.service.exceptions.ServiceException: Failed to add entry to queue

Before I do a reindex, has anyone else encountered this issue and found a solution?


Answers:
author: Boris MBOUMEHANG
body: Hello Tom,

First of all, welcome to the Atlassian Community. It is good to have you hear! :)  

I found a similar question solved by an Atlassian Team's member here: <https://community.atlassian.com/t5/Confluence-questions/quot-Failed-to-add-entry-to-queue-quot-on-adding-a-label-to-a/qaq-p/837631>  

In fact, she advised to follow an article that talked about solving the problem by [rebuilding content incides from Scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html), and delete the `<confluence-home>/journal/main_index` file then restart Confluence.  

I hope this will help.  

Have a nice day!   
Boris

comments: author: Tom_tom
body: Hello Boris, thank you for your reply. I will reindex thanks.


author: Boris MBOUMEHANG
body: You are welcome!


author: Tom_tom
body: As an update to this issue, Atlassian looked at the server and confirmed that a reindex was required and furthermore, that the server needed additional mysql connections.


author: Boris MBOUMEHANG
body: Great news [@Tom_tom](/t5/user/viewprofilepage/user-id/3609412) !
Delete a space not possible
Asked by Jonathan Courtoy:

Hello,

I've created an empty space for test. But now, I would like to remove it and use a project space instead of the previous one.

But I don't have the right to manage the space (my user doesn't seem to be an administrator, but I'm a site-administrator). How can I remove it ?

In comparaison, in the new project space, I can manage it and I'm an automatic administrator.

Can you help me ?

Thanks


Answers:
author: PVS
body: Hi [@Jonathan Courtoy](/t5/user/viewprofilepage/user-id/3607549)

**To delete a space:**

1. Go to the space and choose **Space tools** \> **Overview** on the sidebar.
2. Choose **Delete Space**.
3. Choose **OK**.

If your space is using the Documentation theme:

1. Choose **Browse** \> **Space Admin** at the top of the screen.   
   *Note:* The 'Space Admin' option appears only if you are a space administrator for the space or you are a super user (a member of the `confluence-administrators` group).
2. Choose **Delete Space** in the space administration options.
3. Choose **OK**.

comments: author: PVS
body: Follow the link [@Jonathan Courtoy](/t5/user/viewprofilepage/user-id/3607549)

<https://confluence.atlassian.com/doc/delete-a-space-139524.html>


author: Jonathan Courtoy
body: Thank you for your response [@PVS](/t5/user/viewprofilepage/user-id/1891002) , but I already seen this page.

Unfortunately, when I click on "Space settings" (it's not "Space tools" in my version), I can see the "Space Details" tab, but it's the only one I can see. This behavior is only for the space I want to delete. For my new one, I can delete the space without any problem.

For a test purpose, I created a new "Empty space" and open the "Space settings". I can delete it. So it's only the one I created first. For all the following spaces, it's OK.


author: Darryl St_ Pierre
body: [@Jonathan Courtoy](/t5/user/viewprofilepage/user-id/3607549) , it sounds like there's a permission issue involved or an actual problem with the space.

If there's someone else in your environment that has administrator permissions you can have them try to delete, otherwise I would suggest opening a Support incident with Atlassian directly to address it. In the Cloud environment, only Atlassian has Super User permissions.

Darryl


author: Jonathan Courtoy
body: I think you're right.

I activate the free trial to be able to go to "Space Permissions" and there, I can found a link "Recover permissions" to set me as admin of the space.

And now, I can remove the space.

Thank you


author: Darryl St_ Pierre
body: [@Jonathan Courtoy](/t5/user/viewprofilepage/user-id/3607549) ,

Confirmed, there is a limitation in the Free version that does not allow any other user, including administrators, to delete the initial space. It has something to do with the System account creating that first space (and not your admin account).

If you're interested in following this further, there is an issue open with Atlassian: [CONFCLOUD-68319.](https://jira.atlassian.com/browse/CONFCLOUD-68319?_ga=2.198287535.1883430907.1572261284-1154560300.1570462982)

Darryl


Tags: confluence-cloud

space
We are oftenly getting 502 proxy error on our confluence server
Asked by narendra3613:

frequently getting 502 proxy error automatically and can't able to connect until restart the confluence service.

Please help me to get a permanent resolution instead restarting the server every time.


Answers:
author: Sloan
body: Hi [@narendra3613](/t5/user/viewprofilepage/user-id/3607523)

Have you checked the log files during the occurrence of this error? Are there any errors in the logs?

Check the application log (`<confluence-home>/logs/atlassian-confluence.log`) as well as the Tomcat logs such as catalina.out (`<confluence-install>/logs/catalina.out`).

Are you running Confluence behind a Reverse Proxy or WAF? If yes, be sure that they are okay and set up correctly.

Cheers  
Nick


Tags: confluence-server

server
View template used
Asked by Marta_Gil:

Hello.

I've created some differents templates in Confluence.

I want to know for each page created, what template was used to create every page.

It's is possible to know?

In the "page information" menu not appears this information.

Thanks in advanced.


Answers:
author: Nic Brough -Adaptavist-
body: No, the templates only matter when you create the page, they're irrelevant after then.

Some people add page properties or labels to templates so that they can track them, but people can remove those as they edit a page.

comments: author: Marta_Gil
body: Thanks for your help


author: Mark Wittkampf
body: I actually think it **is** useful to know what template was used after creation, because I have found some pages that I like the format and would like to use it as well, but it takes ages to find and match it with the available templates in the list.


author: Nic Brough -Adaptavist-
body: It's not that useful, templates tend to change over time...


author: Dominic Lagger
body: Hi [@Marta_Gil](/t5/user/viewprofilepage/user-id/3609216)

The only solution I can think of, is to set a label to your template. Then, all pages which are created with a template will get this label and then you can count how many pages have the specific label.

This means, no body is allowed to remove the label of the created page.

Regards,

Dominic

comments: author: Marta_Gil
body: Thanks for your help.


author: Nadja Schedler
body: Hi [@Marta_Gil](/t5/user/viewprofilepage/user-id/3609216)

I would like to present another solution using our app [Page Tree Creator](https://marketplace.atlassian.com/apps/1214062/page-tree-creator-blueprint-template)

The Page Tree Creator can copy multi page templates. And the template pages are standard Confluence pages.  
It is possible to insert some placeholders to give information about the used template.

So for example a link to the template page can be automatically be inserted into the new created pages. Information about the template creator or the template version can also be inserted automatically.

Hopefully this could solve your problem.

Best Regards,

Nadja (Software Engineer at EPS Software Engineering AG, the vendor of the Page Tree Creator)


Tags: confluence-server

page

search

server

template
How can I export my pages without including the right side bar?
Asked by Effrosyni Gavriilidou:

All my pages have two column section with right side bar. The sidebar has some relevant links to the content of the main section. When I export the pages the side bar takes up space in the right of the PDF file. How can I exclude it when exporting?


Answers:
author: Davin Studer
body: The [PDF Macros for Confluence](https://marketplace.atlassian.com/apps/1213333/pdf-macros-for-confluence?hosting=server&tab=overview) app has a macro that you can put around content to say not to export that content.

comments: author: Effrosyni Gavriilidou
body: I asked for the PDF Macros for Confluence app to be added. Now, I can add the macro "Hide in PDF Export" but it has no result on the export. Do you maybe know something about this?


Tags: export

section

side-bar
Can I live search attachments on a singular page?
Asked by Kirsty.stickler:

I am using confluence to version control communications, there will be a lot saved under one page. Is there a way to search within just this page? Of even just the attachment macro?

I have tried to add a Live Search macro but it searched the whole space and the Page Tree Search says it will find hierarchy of pages from a specified root page.

I need to be able to search within the specified page as other pages hold attachments as well. I don't want the team to miss use material.


Answers:
author: Davin Studer
body: You can restrict the live search macro to pages with a specific label. So, you would set up a special label just for that page and then update the live search macro properties and restrict it to that label.


Tags: attachment

live-search

macro

page

search
authentication user problem
Asked by deniz ?ener:

```

system "Application Links" connection seems to be a problem, but users can not log into the system
```


Answers:
author: Diego
body: Hello there, [@deniz ?ener](/t5/user/viewprofilepage/user-id/3609192) . I see that you just joined our community. Great to have you here. More members, more collaboration!

So, as I understand, we are ++*facing two different issues*++ within your instance:
> *Users are unable to login to Confluence*
>
> *Application links are not working*

I was unable to extract enough detail from the current issue description. I have a *++few questions++* to help with that! Should we get up to speed? Here they are:
> 1. *Is there some kind of error thrown when users try to login?*
> 2. *Is there some kind of error thrown when you check the application links within Confluence?*
> 3. *What are the other applications that are linked to Confluence via Application Links?*
> 4. *Was there any kind of change applied to your instance recently?*
> 5. *Is the login issue affecting all users?*

Deniz, if there are ++*errors being displayed*++ in your instance, could you please ++*share some screenshots*++ with us? Just be careful ++*not to disclose any sensitive information*++ with them. The community is an open forum, everyone can see everything posted here.

Let us hear from you. Looking forward to your reply!


Tags: confluence-server

server
Can't edit default space
Asked by martonMeszaros:

Hi,

I recently created a confluence could site with the free plan.  
In the process of setting up, it asked me to create a space, which I did.

After the site is set up, I can't edit the settings of the space, nor can I delete it.

From what I read, as the creator of the space, I should have admin privilege and be able to modify it.

In the page settings the only administrators noted are: Confluence Analytics, Former user, Chat Notifications.

Does anybody know how to get around this? Thanks.


Answers:
author: Boris MBOUMEHANG
body: Hi,  

There is unfortunately a bug with the permissions of spaces in free tier instances, and Atlassian Team is working on it. That's why you are not able to edit that space right now.

Please, see the answer of Daniel below: <https://community.atlassian.com/t5/Confluence-Cloud-questions/Can-t-work-with-or-delete-space-created-during-onboarding-flow/qaq-p/1205497#M1049>  

I hope this will help! :)   

Have a nice day!  
Boris


Tags: cloud

confluence-cloud