Turning Off the Online User Feature in Jira Work Management Projects
Asked by ?zge Kavas:

Hi dear Atlassian community people,

I have noticed that there is a new feature for Jira Work Management projects, which shows the users' online/offline status. This is really a nice feature, but some of our customers might have to switch it off due to GDPR reasons \& workers councils. Although I looked into it, but I couldn't find how to turn off this feature. Does anyone knows how?

As an example of this feature, you can see the screenshot below:

![JWM - Online Users.png](https://community.atlassian.com/t5/image/serverpage/image-id/191740i0DC0F862074833FD/image-size/large?v=v2&px=999 "JWM - Online Users.png")

Looking forward to hearing your answers! ?

Best,

?zge


Answers:
author: Jane Yeoh
body: Hi [@xw _ ?zge Kavas](/t5/user/viewprofilepage/user-id/4042850) , thanks for this. Right now there is no way to opt in or out of this feature. Are you able to send through your CloudID to my email: jyeoh@atlassian.com please, and we are able to turn this feature off for you.

comments: author: ?zge Kavas
body: Hi [@Jane Yeoh](/t5/user/viewprofilepage/user-id/3613944) , thank you for the information and your suggestion. Let me align with our customer and I'll write you an email afterwards. ?


author: Walter Boese
body: is there a solution (opt-out) in 2023? You are aware that this "feature" is illegal in some work environments, yes?

comments: author: Maciek
body: see <https://jira.atlassian.com/browse/JWMCLOUD-607>  
and perhaps upvote


author: Ron Levy
body: [@xw _ ?zge Kavas](/t5/user/viewprofilepage/user-id/4042850) thanks for highlighting this. [@Jane Yeoh](/t5/user/viewprofilepage/user-id/3613944) can you please take a look? thx!


author: Maciek
body: see <https://jira.atlassian.com/browse/JWMCLOUD-607>  
and perhaps upvote


author: Jack Brickey
body: Hi [@xw _ ?zge Kavas](/t5/user/viewprofilepage/user-id/4042850) , I have not seen this new feature yet. Maybe it's not on my instance as of yet. Can you tell me exactly where this is being presented? Is it on your board view or somewhere else?

comments: author: ?zge Kavas
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) , I think that it's a brand-new feature - I also noticed today.

It is presented in the List, Board, Calendar and Timeline views in JWM projects. It's on the upper right hand-side where you can also add people, share, search, filter, etc. (as in the screenshot that I shared). When there are more than one user added to the project, you can even hover over the pictures of the users and see who are offline as a list.

![Screenshot 2022-04-06 at 15.11.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/191757i564D1A7867897214/image-size/large?v=v2&px=999 "Screenshot 2022-04-06 at 15.11.58.png")


author: Jack Brickey
body: Thanks. Seems like we have our answer here. Interesting that I did not see it listed in the "rolling out" blog. I would be interested in the value prop here. I get the purpose of presence in chat apps but not sure about this use case. [@Jane Yeoh](/t5/user/viewprofilepage/user-id/3613944) air [@Ron Levy](/t5/user/viewprofilepage/user-id/3299200) can you elaborate or point us to some documentation?


Tags: jira-cloud