youngmon/atlassian-qna huggingface dataset:
Trello is not working properly
Asked by Jesica Rose:

Hello  
Hope you are doing well.  

I am using Trello for last 2 months and did not face any issue but from last 2 days it is not working properly. Whenever I create a new card in trello it sudden disappears. Today I created a card about something and it suddenly disappears. I dont know why this is happening with me?


Answers:
author: G subramanyam
body: Hi [@Jesica Rose](/t5/user/viewprofilepage/user-id/4571996) welcome to the Atlassian community.

Seems like this issue needs to be thoroughly checked with Trello [Contact support](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)

FYI, Trello has this [All Systems Operational view](https://trello.status.atlassian.com/) page that displays the software uptime of their major sites that you may check.
I do not have a video icon on the card to film a loom video? I have the premium package
Asked by Wes Roberts Landscaping:

I want to embed a loom video but I do not have the icon at the bottom of the card?


Answers:
author: Alex W
body: Hi Wes,

Loom is currently in beta, and only available to Free, Standard and Premium users. On top of that, it is only available on the web version of Trello in the following browsers.

* Chrome
* Edge
* Brave

You can read more about the integration at <https://help.trello.com/article/1320-loom-integration>

comments: author: Darcy De Leon
body: I also do not have the video icon on my Trello cards, and I have the Premium package and am using the web version of Trello in the Chrome browser like you mentioned.

Why isn't this working? I've done everything you said to do.

AND your link does not work. It is an error page so I can't read the page with more information about the Trello-Loom integration.


author: Alex W
body: [@Darcy De Leon](/t5/user/viewprofilepage/user-id/3868754) - this is an older thread so this information is outdated, in the future, I recommend raising new questions for your queries. We've sunset the Loom integration, which is why you can't see it, and is also why the help doc is down. This has been discussed in some newer threads.
Sharing Boards
Asked by Lyndsey Fletcher:

Hello Community. I am hoping someone can help me!

I would like to connect with a Trello expert who provides automation and workflow solutions for clients.

Is there someone here that would be prepared to speak to me and give me some advice about a few things?

Many Thanks


Answers:
author: Alex W
body: Hi [@Lyndsey Fletcher](/t5/user/viewprofilepage/user-id/4471984), it sounds like you're looking for an Atlassian Partner. Solution Partners specialise in tailored demonstrations and/or consultations, training, hands-on configuration and custom development of Atlassian products such as Trello.

Our Partner Directory can be found at <https://partnerdirectory.atlassian.com/>


author: Hana Ku?erov?
body: Hi [@Lyndsey Fletcher](/t5/user/viewprofilepage/user-id/4471984) ,

in general this is public forum, where people are trying to help each other by answering questions. So, if you publish here more detail about your situation, there's a big chance somebody here helps you, a lot of people here are great with Trello.

If you consider this as a paid job, I would suggest you to post it in [Jobs \& Careers group](https://community.atlassian.com/t5/Jobs-Careers/gh-p/JobsCareers).
Is there a backup for Trello for when outage occurs?
Asked by Kim Macha:

When outages happen, like this past week, is there a way for users to have a backup copy of their boards so we can continue with our tasks? I couldn't move on to my next task when the outage happened last week as I didn't know which task to do next, really frustrating!!


Answers:
author: Alex W
body: Hi Kim,

I'm really sorry you were affected by our outages last week! Our [Status page](https://trello.status.atlassian.com/) shows that we maintain above 99.5% uptime, so we haven't developed the ability to work while in an outage. These happen rarely.

Again, we're very sorry that you were affected last week. We are gathering feedback on having offline capabilities for Trello, so I'll add you to the feedback we're gathering.

In terms of exporting, all users can export their boards as JSON files, and Premium and Enterprise workspace members can export their boards as CSV files.

comments: author: Jaimi Kosa
body: Please add me to the list of people who would like an offline capability. Love Trello, have years of information organized in multiple boards, but when traveling on a train/plane with lousy signal, it would be nice to have it offline.


author: Dasha Shakov
body: Hi [@Kim Macha](/t5/user/viewprofilepage/user-id/4572583)  

I wanted to let you know that the company I work at, Rewind, developed a Power-Up called **[Backups for Trello](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello)** that runs daily backup sof your Trello data and stores them securely in a third-party location so you can have access to all of your information even if Trello is down. It's also super helpful in case of accidental deletions!

Backups for Trello was the 3rd most installed new Power-Up in 2021. I hope it's able to give you some peace of mind when working in Trello!  

If you have any questions, I'm just a message away. You can also contact me at dasha@rewind.com.
Expanded check list in the card
Asked by Nik Z:

Hello, could you tell me how to change the display of checklists? To display them expanded in the cards?


Answers:
author: Alex W
body: Hi Nik, what do you mean by expanded? The only way to view a checklist is to click into the card and scroll down to the checklist section.

comments: author: Nik Z
body: That's exactly what I was asking about... You answered correctly!  
I wanted the items on the checklist to be visible inside the card, without exposing it.

Thank you so much for your help!
Face of Card shows Custom Fields - and I don't like this.
Asked by Melissa Lynch:

Hello, The face of some of cards show the custom fields and its data, while others do not. I prefer for the face of the cards not to show the custom fields because it looks too cluttered. I only want to see the custom fields when I open the card. Only some of my cards show this, and others don't. I want to remove it from the card faces that do. Does anyone know how I can remove it? Thank you, Melissa

![Screen Shot 2021-09-24 at 10.00.01 PM.png](/t5/image/serverpage/image-id/162094i7C8E4B9502B498B9/image-size/large?v=v2&px=999 "Screen Shot 2021-09-24 at 10.00.01 PM.png")


Answers:
author: David Bakkers
body: Hello [@Melissa Lynch](/t5/user/viewprofilepage/user-id/4572402)

Just disable the option *'Show field on front of card'* for the field you don't want on the front of the card:

![file-thN4dy2Zc6.png](https://community.atlassian.com/t5/image/serverpage/image-id/162111iA6410A66FC397D70/image-size/large?v=v2&px=999 "file-thN4dy2Zc6.png")

comments: author: Melissa Lynch
body: Thank you for your help. Can you walk me through how you got to this "edit field" section. I have been looking and looking and I do not see this option. Thank you, Melissa


author: David Bakkers
body: 1. Open your Trello board

2. Click the *Show menu* button in the top right corner of the page.

3. Click the *Custom Fields* button.

4. Select a custom field you don't want shown on the card front.

5. When that field is shown, the *Show field on front of card* option should be visible:

![Annotation 2021-09-28 062744.png](https://community.atlassian.com/t5/image/serverpage/image-id/162345i7B8F9A9EBE6FD777/image-size/large?v=v2&px=999 "Annotation 2021-09-28 062744.png")

If it's not visible, you should contact the Trello support team for help


author: Allen -Amazing PowerUps-
body: You could try the Amazing Fields powerup. It allows you to choose whether to show the fields on the front of the card and also allows you to choose which fields are shown on which cards.

<https://trello.com/power-ups/60e068efb294647187bbe4f5>

comments: author: Melissa Lynch
body: Thank you! I will try.


author: Melissa Lynch
body: I tried it, and intially it said it was free with a pro account. But, when I went to edit, it said I needed to pay another monthly subscription fee. I do have a pro-account, so this was in addtion to the monthly fee I already pay. I don't feel like I should need to pay anything to fix Trello's errors. I did not enable the custom fields to be on the face of the card, and also, sometimes they appear and sometimes they don't. So, this is their error. :( I just want to edit them off, and I cannot find this option. \~M
How to create one action with a two button Trigger
Asked by Benjamin Gallaway:

Hi,

I am trying to cause a card to be moved from one list to another only when two separate buttons are activated on the card, is this possible?


Answers:
author: Iain Dooley
body: [@Benjamin Gallaway](/t5/user/viewprofilepage/user-id/4572346) nope, when you click a button, it runs the action. Can you describe the specifics? There's probably a different way to achieve the same thing.

comments: author: Benjamin Gallaway
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) thanks for your help, I have cards for projects for two different teams at my workplace in a list called "inactive projects". I was hoping that there was a way that once a member from each team had joined a card that card would be moved to a new list called "active projects" of course I could just do this manually but it would be nice if there was a way to automate it, any ideas?


author: Iain Dooley
body: [@Benjamin Gallaway](/t5/user/viewprofilepage/user-id/4572346) hmmm sounds like a rule rather than a button. This rule would move the card when any member was added to the card if it already had a member on it:

![2021-09-25 at 11.00 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/162093i0349335E5F6D5036/image-size/large?v=v2&px=999 "2021-09-25 at 11.00 am.png")


author: Benjamin Gallaway
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) That is perfect thank you!


Tags: button

card
Anyone can recall with Copy a card using Automation - were the item statuses replicated to the copy?
Asked by milynnus:

I just observed that the checklist check statuses were not replicated? Can anyone recall this was not the case previously?


Answers:
author: Iain Dooley
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) nope the checklist state has always been reset when you do a card copy. If you want to update the state on a card copy you have to automate it.

comments: author: milynnus
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks.

*** ** * ** ***


author: Jill Young
body: Is there a way for each checklist item status to remain the same as on the original card. I am using a Board Button and see the option to check all checklist items, but I need the checklist items to keep their current status.

Also and more importantly, when I copy a card it resets all my due dates to incomplete. Is there a way to have them keep their status also? As a work-around I would be willing to not have the dates copy over at all.


author: Iain Dooley
body: [@Jill Young](/t5/user/viewprofilepage/user-id/4585460) there isn't anything built in that will let you copy a card and maintain its state but that's a relatively simple API automation that could be done using our BenkoBot platform:

<http://www.benkobot.com/>

If you wanted to still use a button, you could have the button add a label then use that as the trigger for your BenkoBot listener, something like:

<https://gist.github.com/iaindooley/310565840a9b38c6aaf853be3cb7b034>

If you're not a coder we can put you in touch with a vetted dev to help you set it all up.


author: milynnus
body: [@Jill Young](/t5/user/viewprofilepage/user-id/4585460)

Following the reply from [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , I when back add code that allows for status, assigned, due dates to be replicated across .


author: Jill Young
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) for your prompt response. I am not a coder so this is all new to me, although I believe I can understand coding if I have an opportunity to learn and use.

Thank you [@milynnus](/t5/user/viewprofilepage/user-id/3947182) for your quick action also. I appreciate you jumping in to help. Although, maybe since I'm not a coder, I do not understand or find what change you made.

Could one of you please explain?

Thanks so much!!


author: milynnus
body: [@Jill Young](/t5/user/viewprofilepage/user-id/4585460)

Effectively, in the part of the code that I needed to copy the card with item statuses, assignment and due dates brought across, I was able to get the check statuses over to the copied card.


author: Iain Dooley
body: [@Jill Young](/t5/user/viewprofilepage/user-id/4585460) well, you can see a "crash course" and some examples on how to use BenkoBot on our community board :)  
<https://trello.com/b/IoHmhz5c/benkobot-community-board>
Can I automate a new card in zapper but create that card from a template?
Asked by Nu Image:

I want to create a card based on new files added to my google drive.

I got happier to do that already, but I want the new card to be based on a template that I already have on my board. is it possible to create automate a new card based on a template?

I have searched many posts but don't see the answer

any help is appreciated.


Answers:
author: Nu Image
body: Ok so here's what I got so far by playing with this all day.   
With Zapier I was able to trigger a new card based on a new pdf saved on google drive, then on Automation I was able to trigger that when a new card is created, it will automatically load/copy custom checklist from a master template.  

Now the only item I would like to do is "attach" the new .pdf that was added to the google drive to the new card created by Zapier.

Can anyone let me know if its possible?

I know that on Zapier there's an option save an attachment to my google drive, but I want it backwards. I want to upload or attach from my google drive to my Trello card.
Integration Trello & Salesforce Lightning Experience
Asked by Alexander ?berg:

Hello!  

I know that Trello and Salesforce should be integrated, but the only things I find about it including on Trellos own website is Salesforce Classic which is dated.  
So my question is if Trello actually does work with Lightning Experience.  

We are currently using Microsoft Dynamics with Trello on the side, but in a month we will switch to Salesforce and we would really like to continue using Trello for a specific branch of projects.  

If it works, does anyone have any videos or screenshots? And is it the same Power Up used?  

Br Alexander


Answers:
author: Iain Dooley
body: [@Alexander ?berg](/t5/user/viewprofilepage/user-id/4571859) you need to create a custom automation for that. We've done that before using our BenkoBot platform:

<http://www.benkobot.com/>

It's a job for a coder, though, you have to write directly to the SalesForce REST API and set up OAuth2 and so on so it's non-trivial.

We can put you in touch of coders to do it for you if you would like.

comments: author: Alexander ?berg
body: Thanks Iain!  
I hoped there was an easy way through Salesforce AppExchange together with a Trello Power Up.  

So I have to return to you at a later date to see if this is realistic, we currently need it for one country only so I need to bring it up a few months after we go live.


author: Sofia Ougortsin
body: Hi [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , thank you for your feedback!

We are exploring a PM tool that will be integrated with our Cases functionality on SalesForce. Monday.com offers it for Enterprise users, however, we'd like to know if this is a functionality that is offered by Trello as well. Can you please let me know if there is currently an easy to use integration that can sync the SF Cases to Trello?

Thank you so much!


Tags: salesforce
Lack of "Remove all attachments" in cards
Asked by Tianth, A.:

Here in our agency, I use so often the attachments, but occasionally there is a plenty of modification on that, so I have contantly to delete each attachment and there's no card action to attachments. Think of 15+ attachments to delete...

So, we'd love to see some actions to attachments.


Answers:
author: Iain Dooley
body: [@Tianth, A.](/t5/user/viewprofilepage/user-id/4571832) this BenkoBot function would do it:

<https://gist.github.com/iaindooley/1050206046077b04c489433f0f85d9e6>

BenkoBot is our 3rd party Trello automation platform:

<http://www.benkobot.com/>

You need to be kind of code savvy to set it up, but if you're not so inclined we can put you in touch with developers who can set it up for you.


author: milynnus
body: [@Tianth, A.](/t5/user/viewprofilepage/user-id/4571832)

You can use the http request to an endpoint to do that. It should not be too difficult to do that. You can attach it to a card button.

comments: author: milynnus
body: [@Tianth, A.](/t5/user/viewprofilepage/user-id/4571832)

Here's an implementation

<https://trello.com/c/VVAVShZd/59-delete-all-attachments>


Tags: attachment

card

delete
Auto Card Formation
Asked by Aman Bajla:

Hi Guys !

I am from a startup company based in India. We just started using Trello in our company and having a good time . Is there a way to create Cards automatically? So basically it will be used as a reminder to the team . For eg , every weekend the accounts team gives a specific report to the directors , so we are looking for a way which creates a task for the accounts team every weekend to submit weekly reports to the director and as the team lead i will know if those tasks are done .

Best ,

Aman


Answers:
author: Iain Dooley
body: [@Aman Bajla](/t5/user/viewprofilepage/user-id/4571795) yep! You can use automation for that

![2021-09-25 at 10.47 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/162090iEE9EA1E1EF6E0304/image-size/large?v=v2&px=999 "2021-09-25 at 10.47 am.png")

comments: author: Aman Bajla
body: Thanks Iain ! Will try this for sure .
QR Code to mark checklist item as complete?
Asked by Matthew Fennon:

I work in a joinery manufacturing business. We are starting to use Trello cards to visually show our projects, using checklists to show the individual items which need to be made by the joinery team for each project.

Is there a way in which the joiner making the item can scan a QR code printed on his general assembly drawing which would mark the checklisted item in a card as complete (basically helping us to see the progress of the project as it is being built).

Would love to hear your thoughts on this. Thanks.


Answers:
author: Iain Dooley
body: [@Matthew Fennon](/t5/user/viewprofilepage/user-id/4420082) yep, we have built a product called BenkoBot for automating Trello:

<http://www.benkobot.com/>

In addition to listening for Trello events it also has a "webhook listeners" feature which would allow you to define a unique URL that would mark an individual checklist item as complete.

You could create the function that would listen for a new card being created, then that function would generate a QR code image and attach it to the card so you would then include that graphic on the drawings.

The URL in the QR code would contain the card ID and the checklist item name to be completed, although you would have to ensure that the QR code wasn't shared externally as it would allow people to post fake notification data into your system (ie. this is generally intended as a webhook to be entered into a secure system). Another option if you can't guarantee the security of the QR code is to have the QR code generate an email or SMS template automatically that would then send a specially formatted message to be parsed by the system and check off the item.


author: milynnus
body: [@Matthew Fennon](/t5/user/viewprofilepage/user-id/4420082)

If the QR is a url with some query parameters like card and checklistitem ids, the endpoint would be able to check the item when the work is completed. The logistics to create the QR for the drawings will need to be considered.   

Definitely using cards at the production line as checklistitem proxies would be a lot easier.

**Update**

Here's a small collection of modules that goes to update board/cards. They are designed to be called from within Trello but platform does not made any distinction on the source of the request. It has a Basic Authentication mechanism to prevent unauthorized use of the service. It can attach pre-built modules or custom module.

<https://trello.com/b/POqPZOwG/just-a-butler-add-on>

It is also very easy to start one just for yourself or company. I have a fiber optics using it for reverse geocoding, a petroluem delivery using it to provide maps for their drivers, a rental company using it to send welcome videos...etc For workflow, most would use Trello
Should I connect my own personal google drive to a board that I'm sharing with others?
Asked by Mary Hanover:

I'm new to Trello and when I see it give me the option to attach a google drive, I don't know if I should say yes and connect it to my own google drive that I log in to with my own email and password? And if I do this, will it show everyone all my other stuff, docs, folders that are in my google drive but aren't part of this project? Will it give access to everyone to my google drive?! There are 3 of us with access to this Trello board I created recently. So far I've been attaching links to other people's Dropbox accounts and Google drive folders as and when I receive all the docs and assets sent to me from my other teammates?


Answers:
author: Iain Dooley
body: [@Mary Hanover](/t5/user/viewprofilepage/user-id/4571407) yes that's fine connecting Google Drive to the board doesn't give access to your google drive to other board members.


Tags: google-drive
How do I turn off the new sidebar feature thing?
Asked by Andrew Brett Stevens:

I updated and now trello is unusable. I get so much lag on everything; opening cards, replying to cards - everything. Tried changing browsers with no luck. It said I could turn it off in settings but there is no setting for this that I can find, HELP!! Please :-)


Answers:
author: Natalie
body: Similar struggles here. I love the ideas behind the new sidebar, but it's making Trello unusable because everything takes so long to happen now.

comments: author: Andrew Brett Stevens
body: Natalie: <http://trello.com/putyourusernamehere/labs> It gives you the option to reset. Finally back to normal


author: Natalie
body: Thank you so much!


author: John Rake
body: I'm searching for this solution as well. I can't for the life of me find a toggle to opt-out.

Look, this feature is *pretty* cool, but 100% unusable since upgrading. At this point I'd rather have a bunch of sticky notes on my desk.

comments: author: Andrew Brett Stevens
body: John, see my answer to Natalie above.


author: Michael Pryor
body: Can you give more details on why it's unusable?


author: Andrew Brett Stevens
body: Just so much lag Michael. On everything. Open a card - 10 seconds. Click reply - 10 seconds, write reply - 10 seconds to open the reply box - another 10 for the cursor to pop up, start writing and nothing, then 10 seconds later what you wrote starts appearing. It's a nightmare.


author: Michael Pryor
body: And when you turned it off, it's fixed?


author: Natalie
body: I just turned it off following Andrew's instructions and so far so good. It doesn't take 10 seconds to take any action in there now.


author: Andrew Brett Stevens
body: Michael: It's 95% back to normal.