youngmon/atlassian-qna huggingface dataset:
User Macro - Recently Updated - Current User
Asked by Alexander Wirtz:

Hello Community,

I need your help with a user macro.

We would like to create a User-Macro based on the Macro Recently Updated. We would like to place it on our dashboard and only show the pages the currently logged in user hast worked on.  

This is my current approach. Can you help me?

## @noparams

#set( $username = "$req.getRemoteUser()" )

\<ac:macro ac:name="recently-updated" ac:schema-version="1"\>  
\<ac:author\>$username\</ac:author\>

\</ac:macro\>


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Alexander Wirtz](/t5/user/viewprofilepage/user-id/5153597) , try the following code :

```
## @noparams

#set( $username = "$req.getRemoteUser()" )

<ac:structured-macro ac:name="recently-updated" ac:schema-version="1" ac:macro-id="64d6bcf3-c362-4715-9d63-fdafd00ff552">
<ac:parameter ac:name="author">
<ri:user ri:userkey="$username" />
</ac:parameter>
</ac:structured-macro>
```

Hope this helps,

Fabio

comments: author: Alexander Wirtz
body: Hey [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

thank you for your help. I just tried it, but it unfortunately is not working. It still shows values from different users.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/308327i86F16289C6E58BBE/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

recently-updated

server

user-macro
Data got deleted on Confluence page
Asked by Manish Sharma:

Dear Team,

When multiple users simultaneously write on the Confluence page, we observe data deletion, even though no one intentionally saves pages with blank data. It appears that the system may struggle to handle concurrent write requests, leading to data corruption. Kindly investigate and address this issue urgently.

Regards,

Manish


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Manish Sharma](/t5/user/viewprofilepage/user-id/5425927) and welcome,

this is weird. On confluence cloud collaborative editing is enabled by deafult and it should avoid that scenario (<https://developer.atlassian.com/cloud/confluence/collaborative-editing/>)

Fabio

comments: author: Manish Sharma
body: Yes. It was working. But what I observed if more than 15 users try to update, I observed the issue.


Tags: cloud

confluence-cloud
Unable to edit confluence page
Asked by Priyanka Dave:

Unable to edit the page

error message:

We've hit a snag {#toc-hId--385719791}
--------------------------------------

The issue should resolve on its own, but if it keeps happening, ask your admin to contact [our support team](https://support.atlassian.com/contact/#/) and give them:

* The URL of this page
* The code associated with this error: **m2c4hv**


Answers:
author: Brant Schroeder
body: [@Priyanka Dave](/t5/user/viewprofilepage/user-id/5425900) Welcome to the Atlassian community

There currently is not an outage. <https://confluence.status.atlassian.com/> I would suggest clearing your cache on your browser. Is this something that just started?


Tags: cloud

confluence-cloud
Cannot download a bill
Asked by Matthew Firth:

I am unable to download confluence bills. There is no way to contact anyone from atlassian about this.

Atlassian has become a text book example of a bad company...


Answers:
author: Trudy Claspill
body: Hello [@Matthew Firth](/t5/user/viewprofilepage/user-id/5425803)

Welcome to the Atlassian community.

Have you tried opening a support case with Atlassian, or reaching out to them through this page?

<https://www.atlassian.com/company/contact/purchasing-licensing>

What exactly is happing when you try to download your Confluence bill?

comments: author: Matthew Firth
body: Yes no response


Tags: cloud

confluence-cloud
Advanced Documentation Tool to publish release notes for public similar to Confluence Release Notes
Asked by Mudit Agarwal:

Hi, I am in search of a tool that can help us streamline our software release notes documentation process. We aim to enhance how we communicate updates and features to our customers across Web, Android, and iOS platforms. A prime example of our target outcome is the Confluence 8.5 Release Notes page. We appreciate its structured layout, multimedia integration, and clarity.

**Key Requirements:**

* An intuitive interface for crafting and managing release notes.
* Support for embedding images, videos, and hyperlinks to detail updates.
* Customizable templates that mirror our branding.
* Version history to track edits and updates.
* Diverse publishing capabilities to reach our audience effectively.

We believe a demo could provide valuable insights into how your tool aligns with our objectives. Could you please propose a few dates and times for a demonstration in the next few weeks?

Thank you for considering our request. I look forward to your prompt response.

Best regards,


Answers:
author: Irina Mosina _TechTime_
body: [@Mudit Agarwal](/t5/user/viewprofilepage/user-id/2357721)

Ironically, you can setup your Confluence Cloud in a way that you can publish your content for public view.

Confluence out of the box supports :

- simple workflow

- full history of edits

- concurrent editing

- drafts

- very rich editing

- collaboration and feedback.

I you want to take it further, as a [Platinum Solution Partner](https://techtime.co.nz/display/TECHTIME/Home), I can recommend the Marketplace apps for Confluence from our partners that have extended the out-the-box functionality and excelled in that. Have a look at :

1. Scroll View Port: [https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview). - it's designed to publish your documentation in a simple and user-friendly interface

2. Workflows for Confluence: [https://marketplace.atlassian.com/apps/1222276/workflows-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222276/workflows-for-confluence?hosting=cloud&tab=overview)

All the best and feel free to reach out on LinkedIn if you need more help!


author: Anand Inamdar_Amoeboids
body: Hi [@Mudit Agarwal](/t5/user/viewprofilepage/user-id/2357721) , while there are lot of in-built capabilities within Jira's native automation - if you are looking for something that is more tailor made for your use case, you can look at our app '[Automated release notes for Jira](https://marketplace.atlassian.com/apps/1215431/)'. There is a [free version](https://marketplace.atlassian.com/apps/1223567/) of the app that can give you a sense of all the possibilities.

ARN addresses all the requirements you have listed \& goes beyond by automating the entire process of release notes creation \& distribution.   

Disclaimer - I am part of the team that developed \& supports this app.  

Best,

Anand


Tags: cloud

confluence-cloud
Some Users are Unable to access "Saved for Later" under their Profile
Asked by Myron Hampton:

Hello All,

Some of our users are reporting that they are unable to access their spaces under "Saved for Later." I and a few others are able to access our saved for later page and view our saved favorites. What could be the issue for some of these other folks?

They a presented with an error:

**Oops - an error has occurred logo**

**System Error A system error has occurred --- our apologies!**

**For immediate troubleshooting, consult our knowledge base for a solution.**

**If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:**

**a description of your problem and what you were doing at the time it occurred a copy of the error and system information found below**

**a copy of the application logs (if possible).**

**Your Confluence administrator can use the support request form to create a support ticket which will include this information.**

**We will respond as promptly as possible. Thank you!**

**Return to site homepage...**

**Cause Exception ID: 4b4ef5f3-8a88-47ca-88ae-19b419d5bdf8**


Answers:
author: Anthony Long Wu (Contractor)
body: My instance is also returning this error on DC 8.5.5. We just upgraded from 7.13.9


author: ITCS Team
body: We're also seeing some users with this issue in Datacenter. 8.5.5

comments: author: ITCS Team
body: Upgraded to 8.8.1 and it's now working for all my problem users.


author: Allan Libby
body: It looks like this may be fixed in a newer version? In looking through the release notes of 8.5.6, this is addressed in the first line of fixes. 8.7 seems to end at .2 but 8.8.0 was released the same day as 8.5.6 and also has the same fix, so I would suggest upgrading to that.


author: Allan Libby
body: We are encountering the same exact error with Data Center 8.5.5.

comments: author: VIKRAM SINGARAVELAN
body: Yes, it was there in 8.5.5 and now for us 8.5.11 (LTS) as well.


Tags: confluence-server

server
Automation for adding all watchers to a child issue upon creation
Asked by Uwe Pilz:

When creating a story for a parent epic or a subtask for a story I want that all watchers of that epic or story are automatically added to the child ticket.  

I tried the following:  

![Bildschirmfoto 2024-07-12 um 17.28.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/335319i112D70830EFF26D2/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-07-12 um 17.28.17.png")  

I suspect though it only takes the first watcher - not all. How can I add all watchers?


Answers:
author: Trudy Claspill
body: Hello [@Uwe Pilz](/t5/user/viewprofilepage/user-id/4297250)

You can't create a Variable in a branch and then use it elsewhere. The Variable ceases to exist when the branch execution is completed.

Also, branches in Automation rules run in [parallel](https://confluence.atlassian.com/jirakb/in-the-automation-parallel-execution-of-the-branches-to-main-thread-can-produce-incorrect-unexpected-outcome-1115147731.html), so you can have the actions of a branch depending on the actions of a branch listed earlier in the rule.

This is the rule you need.

![Screenshot 2024-07-12 at 9.26.51?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/335337iB683587A11A62D4D/image-dimensions/363x356?v=v2 "Screenshot 2024-07-12 at 9.26.51?AM.png")![Screenshot 2024-07-12 at 9.27.00?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/335336iEDF076C156303A54/image-dimensions/375x376?v=v2 "Screenshot 2024-07-12 at 9.27.00?AM.png")![Screenshot 2024-07-12 at 9.27.06?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/335335iD48C7FB60FB5E690/image-dimensions/379x280?v=v2 "Screenshot 2024-07-12 at 9.27.06?AM.png")


author: Bill Sheboy
body: Hi [@Uwe Pilz](/t5/user/viewprofilepage/user-id/4297250)

Some fields of a parent issue are visible to the child, without any lookups. That includes the watchers.

And, when adding the watchers from one issue to another, they can be added by referencing them directly.

Putting those together, you could simplify your rule to this:

* trigger: issue created
* action: re-fetch issue *(The issue created trigger can fire so quickly that some data may not be available to the rule yet. To fix this, always add the re-fetch issue action immediately after this trigger.)*
* condition: parent is not empty
* smart value condition:
  * first value: {{issue.parent.watchers}}
  * condition: does not equal
  * second value: *leave this empty*
* action: manage watchers
  * add them with this: {{issue.parent.watchers}}

When you enter that smart value in the *Add these watchers* field, it will appear below the field. Select it to use for the values.

Kind regards,  
Bill


Tags: automation

cloud

jira-cloud
How to stop epics close automatically
Asked by Jefferson Danilo Martins Fernandes:

I want to disable automatic close of epics if all descedant issues are closed. In my use case, epics should only close manually by user.


Answers:
author: Marc - Devoteam
body: Hi [@Jefferson Danilo Martins Fernandes](/t5/user/viewprofilepage/user-id/5542674)

Welcome to the community.

Check the automation rules that are active on the project, a rule must trigger this.

By default ootb setup this wil not happen


Tags: automation

data-center

epics

jira-data-center
Why i don't see components feature in settings and left side bar?
Asked by ?????? ?????????:

There is nothing about the components in the left side bar and no options to enable it in project settings. Where can i find it?


Answers:
author: Trudy Claspill
body: Hello [@?????? ?????????](/t5/user/viewprofilepage/user-id/5542680)

Welcome to the Atlassian community.

What type of project are you using? You can get that information from the Type column on the View All Projects page under the Projects menu.

Components are not available in Business (Work Management) projects nor in Team Managed projects.

comments: author: ?????? ?????????
body: Thank you for your answer  
I have a Team Managed project


author: Trudy Claspill
body: There is a change request to add Components to Team Managed projects.

<https://jira.atlassian.com/browse/JSWCLOUD-17601>

Oh, and I was wrong about Components not being available in Business/Work Management projects. That functionality has been implemented.


author: Trudy Claspill
body: If my response adequately addressed your question, please consider clicking on the Accept Answer button to mark your Question as Solved.


author: ?????? ?????????
body: If component featrure was added to Team Managed project it does not solve the question. I still don't have an access to components


author: Trudy Claspill
body: Projects are defined in two ways:

Team Managed or Company Managed

Business (Work Management), Software, or Service Management

Components are not available for any Team Managed project.

They are available for Company Managed Business and Company Managed Software projects.


Tags: cloud

jira-cloud
Block status transition
Asked by bartlomiej_jochym:

![Screenshot 2024-07-12 at 17.01.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/335311i87AABF7395F6CA0F/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 at 17.01.17.png")

Hi, Is it possible to block the transition to status after a change from it? Maybe add a validator? For example, once you change from "in progress" to any status (review, testing, etc.), you can't go back to the status in progres.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Yes this is possible, there are many ways. The cleanest one is just not have a transition that goes back into that status.

If you share a screenshot of your workflow we can point out the different implementation options.

comments: author: bartlomiej_jochym
body: ![Screenshot 2024-07-14 at 10.44.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/335565i8B90734CF10D4840/image-size/large?v=v2&px=999 "Screenshot 2024-07-14 at 10.44.42.png")


Tags: cloud

jira-cloud

status

transition
i accidentally deactivated my teammates accounts. how do i reactivate them?
Asked by Inturu Venkata Sai Spurthi:

I deactivated my teammates accounts. but im unable to give access to them now. how do i solve this? please help.


Answers:
author: Nicolas Grossi
body: [@Inturu Venkata Sai Spurthi](/t5/user/viewprofilepage/user-id/5542658) You might take a look at this link: <https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html>

Nicolas


author: Mehmet A _Bloompeak_
body: Hi [@Inturu Venkata Sai Spurthi](/t5/user/viewprofilepage/user-id/5542658)  
Welcome to Atlassian Community!

If you need bulk deactivation/activation then you can try [Manage Users for Jira Cloud](https://marketplace.atlassian.com/1224410) app developed by our team.

With this app, you can periodically check your users' status and rights to make sure that product access is limited to those who still have a valid business purpose and they have access only to what they need.

You can;

* List all users, search and sort them by name, active status, last activity time
* Activate/deactivate users individually or in bulk
* Grant/remove access individually or in bulk
* Increase your security and manage your cost more effectively

Hope it helps.


Tags: cloud

jira-cloud

not-applicable

user-management
Do we have any Python script to find out the last 30 days inactive users in Jira Software.
Asked by TECH JEDI:

How to do this i search the whole internet i didn't get the correct code help me to find this answer.


Answers:
author: Nicolas Grossi
body: [@TECH JEDI](/t5/user/viewprofilepage/user-id/5542645) Welcome! You might take a look at this link: <https://community.atlassian.com/t5/Jira-questions/Need-script-to-remove-60-day-inactive-users-from-jira-users/qaq-p/1845579>

Nicolas

comments: author: Shawn Doyle - ReleaseTEAM
body: That helps with server and data center, but they will probably need a Marketplace add-on for cloud.


author: Mehmet A _Bloompeak_
body: Hi [@TECH JEDI](/t5/user/viewprofilepage/user-id/5542645)  
Welcome to the Atlassian Community!

If you need to list users that have been inactive for a specific time period, then you can try [Manage Users for Jira Cloud](https://marketplace.atlassian.com/1224410) app developed by our team.

With this app, you can periodically check your users' status and rights to make sure that product access is limited to those who still have a valid business purpose and they have access only to what they need.

You can;

* List all users, search and sort them by name, active status, last activity time
* Activate/deactivate users individually or in bulk
* Grant/remove access individually or in bulk
* Increase your security and manage your cost more effectively

Hope it helps.


Tags: cloud

jira-cloud

jirasoftware
Raising issues from Epic only?
Asked by Christopher Parker:

I currently have and use Epics for much of my Jira work.  

One of the key features is the ability to use the "Create issue in Epic" + sign from the Epic you want the new issue linked to (Parent/child ticket relationship, not just linked)  

I'd like to use that same functionality on different hierarchy ticket types (we have Strategic and Initiative level ticket types too sitting above Epics)  

Does Jira allow this "Create issue" + feature in other ticket types, not just Epics?   

<br />


Answers:
author: Scott Schellhardt
body: You could try editing this in the Issue Type Hierarchy. This would essentially give all issue types that you determine should function like an Epic the ability to do so. Im not sure however if this would affect the Parent/child relationship between an epic and issue types displayed below it.   

Hope this helps !


Tags: data-center

jira-data-center
JQL automation for comments except "Phrase"
Asked by Suporte JRetail:

Hi,

So I was trying to create an automation where it sends a message on slack when someone receives a comment on jira, but only when the comment doesn't have "JPPS", I tried using: comment !\~ "JPPS", but it didn't work, is there anyway to do it?


Answers:
author: Scott Schellhardt
body: Hi,   

This isnt an exact match to what you need, but the principle is the same, You may want to try using a smart values condition and then add the regular expression. Here is an example from my instance for reference. While its not identical to what you are asking for, it may be able to accomplish it.   

Hope this helps !   

![Screenshot 2024-07-12 at 10.20.24?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/335305i711FC1EC82D59539/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 at 10.20.24?AM.png")

comments: author: Suporte JRetail
body: [@Scott Schellhardt](/t5/user/viewprofilepage/user-id/5337321)

It did work, thanks, in the place of your regular expression I just used another condition and JPPS as the second value.


Tags: cloud

jira-cloud
Item within the project.
Asked by Silvio:

Hello Community, Within the project we have a side access called "items", and it lists all project releases for all users who have access to the project, I would like to limit the view, is this possible? Thank you very much for the support.

![ajustar_.png](https://community.atlassian.com/t5/image/serverpage/image-id/335303i29E4AEE45596D954/image-size/large?v=v2&px=999 "ajustar_.png")


Answers:
author: Trudy Claspill
body: Hello [@Silvio](/t5/user/viewprofilepage/user-id/4455318)

In what way do you want to limit this view?

This view should show only the issues that a user has permission to see based on their permissions in the referenced project and any additional Issue Security that has been configured. Permissions and Issue Security will affect a user's ability to see issues in all views.


Tags: cloud

jira-cloud
Access to Jira, Bit Bucket, Jenkins
Asked by Lucy Chien_ Chialing:

Hello All,

When we try to raise request for codecloud access to the mech id, receiving the following error message... we tried it with m59106 and also another one but both gave the same error. Can anyone help?

Seems like a bug in AOD. I tried with one of my DCP mechids that we have added in the past and even that one is giving the same error message as your screenshot. Please click the ? icon in the top right corner of AOD to log a ticket for this issue.

I am told that two things are needed to get access to Jira.

1. Email ID - this is used in login page. So looks like mech id needs to have an email. Will find out how to raise one.

Once email id is available then an entry needs to be made in roster. This is not a problem as RTE can do once step 1 is done


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Lucy Chien_ Chialing](/t5/user/viewprofilepage/user-id/5542599) ! Welcome to the Atlassian Community!

What you'll find is the Atlassian Community is a friendly place to ask your questions about any of the Atlassian products such as Jira, Confluence, Bitbucket, and the like.

What you're showing appears to be a different application. Have you talked with your IT group?


author: Mikael Sandberg
body: Hi [@Lucy Chien_ Chialing](/t5/user/viewprofilepage/user-id/5542599),

Welcome to Atlassian Community!

You have ended up in the community for Atlassian products, most likely because the application you are using uses one of Atlassian's products.


author: Lucy Chien_ Chialing
body: ![Screenshot 2024-07-12 095434.png](https://community.atlassian.com/t5/image/serverpage/image-id/335297i7F13A6C72CA784D2/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 095434.png")


Tags: cloud

jira-cloud
How to integrate with Teams once MS sunsets webhooks
Asked by Steve LoRusso:

I have read that MS Teams will be sunsetting webhooks in mid August. Currently, we have several automation processes that post messages to Teams channels to alert developers. How can we migrate these to work without the ability of using webhooks with MS Teams? Thanks.

Link to MS Article:

[Retirement of Office 365 connectors within Microsoft Teams](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/)


Answers:
author: Dave Mathijs
body: Hi [@Steve LoRusso](/t5/user/viewprofilepage/user-id/2350933) welcome to the Atlassian Community!

I just watched the following video from Yasoon about this announcement:

[Jira automation: How to deal with the retirement of Office 365 connectors within Microsoft Teams](https://www.youtube.com/watch?v=2PDvEC9bnQ4&ab_channel=yasoon)

And here's the related article on the Community:

[How to deal with the retirement of Office 365?](https://community.atlassian.com/t5/Jira-articles/Jira-automation-How-to-deal-with-the-retirement-of-Office-365/ba-p/2753061)

Maybe it can be of help to you

comments: author: Britta Neugebauer _yasoon_
body: Thank you for sharing, [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) !


author: Move Work Forward
body: Hi [@Steve LoRusso](/t5/user/viewprofilepage/user-id/2350933)

You will need to move to the Microsoft Teams Workflows app. It permits you to create an similar webhook URL which can receive cards, but they must be in the Adaptive card format.

Regards,

Leo


Tags: cloud

jira-cloud