youngmon/atlassian-qna huggingface dataset:
Having Trouble login Confluence
Asked by Admin:

Dear team,

I have trouble with login in Confluence, and the message showed below.

"nisekoblack.atlassian.netWe couldn't log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

[Try logging in again"](https://nisekoblack.atlassian.net/login?dest-url=%2Fwiki%2Fspaces%2FINTERNAL%2Fpages%2F17661994%2FProperty%20Management%3Fsrc%3Dmail)

Anyone can help me with this?

Many thanks,

E.


Answers:
author: Jessica
body: Hello there!

Hope you're doing well today. :)

Generally, when this issue happens, can be tied to **old information cached** on the browser or another browser issue, such as **browser extensions**.

In this case, all of the issues related to this error message, were resolved by **clearing the cache and cookies** **from all time.**

In this case, if you're able to clear the cache from all time but it does not work yet, another possibility would be to go to **Chrome Settings \> Advanced and click on Reset Settings** for Chrome and see if that also helps.

So, in this case, these would be the steps I would like to suggest you to try, in order to discard any environment issues:

* Make sure that you are running the latest version of the browser, so it will be [compatible with the Cloud environment](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html)
* Clear all the browser's temporary data from **all time** (usually **Ctrl+Shift+Delete** on **Windows or Command+Shift+Delete** on Mac) and also the following steps:  
  For example, [in Google Chrome](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en).
* Manually **disable** the browser **extensions** to avoid any of them possibly blocking the content to be loaded.
* Run [the browser in incognito mode](https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop) to see if this is affected by stored information on the browser.
* Try on a **different** **browser**;
* Try on a **different** **machine** /**environment** so we can discard possible **different configurations.**

Let us know how it goes! Hope to hear from you soon. ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")  
Jessica


Tags: cloud

confluence-cloud
Added a table / then note on a new page; need to make note the the 1st object
Asked by Leon Kotovich:

I created a new page with 2 objects

- Table: first object

- Note: second object

How can I change the order? Move note to be the first and table the second object.


Answers:
author: Patrick Vanhoof
body: Just drag and drop the second object before the first one?

comments: author: Leon Kotovich
body: I tried drag / drop. There aren't any anchors on the Note object for example to select / drag / drop to a new locations.

How can I learn if this functionality officially exists? Tried searching help materials - could not find anything that describers how to reorder objects on the Confluence page.


author: Patrick Vanhoof
body: Sorry, I see now this is a Confluence cloud question. Maybe it does not work there.

A quick work around is to select the macro and use Ctrl-X to cut it, then Ctrl-V to paste it at the correct place.


Tags: cloud

confluence-cloud
Excel Macro expansion to other formats
Asked by Varun Krishnamurthy:

The current Excel macro works fine for .xls format files. Does it also support .xlsx and .csv formats? If not, is there another macro which does this?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Varun Krishnamurthy](/t5/user/viewprofilepage/user-id/4494836) ,

You may try to browse the Marketplace and search for free or paid apps that provide such macros.

For example, our company develops the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app which main features are filtering, aggregating and visualization of tabular data.

And the add-on also provides the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) and [Table from JSON](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+JSON+macro) macros that may suit your case.


author: Oki__PolarisOffice_
body: [@Varun Krishnamurthy](/t5/user/viewprofilepage/user-id/4494836)

For working with excel files including xlsx and csv files on confluene pages, I would like to recommend[Polaris Spreadsheet for Confluence](https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud&tab=overview) my team develops.  
It allows you to insert xls, xlsx and csv files on confluene pages without any format conversion, and you can directly edit it on the page. It also offers an advanced view mode for filtering and search, so you can find your data easily on confluence view more.  
Please check the details in the marketplace and get a free trial for a month.


Tags: feedback-forum
Install app Macro Suite for Confluence but after installation can find it anymore
Asked by SharonStone01:

Dear Experts,

I have installed the Macro Suite for Confluence app. Its free and the installation went well. But how can i use it. Can find it anywhere !

Greetings, Peter


Answers:
author: Hana Ku?erov?
body: Hi [@SharonStone01](/t5/user/viewprofilepage/user-id/4478716) ,

by Macro Suite you mean [this app](https://marketplace.atlassian.com/apps/1222649/macrosuite-easy-html-button-hide-content-divider-tabs?hosting=cloud&tab=overview)?

If you try to add some macro to one of your pages, are you able to see any new options there?

comments: author: SharonStone01
body: I allready have found it. I need glasses :)


Tags: cloud

confluence-cloud
Is there a way to search for all pages with a Jira Issue link?
Asked by Mya.Hauck:

We are working on a migration between two Atlassian sites. We are about to move Confluence pages over from one site to our main site. I want to make sure I am catching all Jira Issue links within their Confluence, so that I can go in and change them once their Jira issues get moved over to our Jira site and the links change.

Does anyone know of a way to search for all Confluence pages that contain any Jira issue links?

Thanks


Answers:
author: Kishan Sharma
body: Hi [@Mya.Hauck](/t5/user/viewprofilepage/user-id/4186386) you will need to run SQL queries on your database to get this information. Please refer [this](https://confluence.atlassian.com/confkb/how-to-obtain-a-list-of-all-pages-and-spaces-integrated-with-jira-779302426.html) link for details. Please accept the answer if you have found this useful.

comments: author: Mya.Hauck
body: Is this possible in Cloud? Looks like this doc is for Server.

Thanks


author: Kishan Sharma
body: On cloud you can can explore REST API to see if you can get those details. Refer -https://developer.atlassian.com/cloud/confluence/rest/api-group-search/#api-wiki-rest-api-search-get


Tags: cloud

confluence-cloud

jira

macro
With the Page Properties Macro - is there a limitation to the number of entries?
Asked by StephanieC:

With the Page Properties Report Macro - is there a limitation to the number of entries, and will Confluence paginate after a certain number of lines?

We are using this to report on CQI improvements and using the PP Report as the Dashboard. Once we have hundreds of entries will there be issues?


Answers:
author: Patrick Vanhoof
body: I do not know of a limitation of records, but the macro uses pagination. Ther is a macro option for the number of records to show per page.


Tags: confluence-server

macro

server
How do I create a Calendar for my team?
Asked by Jascha Renner:

It's impossible to create a calendar within my team.   
The descriptions tell me to choose a template which does not exist or takes me to a site which is supposed to integrate the calendar but does not work either!


Answers:
author: Shannon S
body: Hello Jascha,

Welcome to Atlassian Community! Thanks for joining us.

Team Calendars should work with either of your Confluence sites that are on a Premium plan. Unfortunately, it's not available on any Standard or Free plans.

Can you share some screenshots of what you're seeing? I'm happy to take a look, but you might need to create a support ticket so we can log in to your site and see what the problem is.

I hope to hear from you soon!

Shannon


Tags: cloud

confluence-cloud

team-calendars-for-confluence
Network Security is expiring Password reset links
Asked by Sarah Sheffield:

Hello! we are having an issue where our network security , while examining the password reset links, is expiring the links so that by the time the intended recipient receives it and clicks it, the security examination has meant that the link is expired/Atlassian thinks it has already been used.

Has anyone else had this issue and is there an easy fix?


Answers:
author: Nic Brough -Adaptavist-
body: I am sorry, but the only fix is to get your network security to stop doing silly things with the links. There's nothing that can be done on the Atlassian side when it's your networking breaking things.

comments: author: Sarah Sheffield
body: Ok - it's not our networking doing "silly things" - it's our security system examining links to make sure that nothing malicious is being sent to our users.

The problem is that by examining the link Atlassian thinks the link is being used and so it is expired so that when the user tries it, it doesn't work.

Is there a setting we can change to allow a password reset link to be clicked more than once? We have been able to update this setting in our other apps that send password resets, Atlassian is the only app that we have this problem with now.


author: Nic Brough -Adaptavist-
body: No, there's no way to do this, and there's good reasons not to - it's insecure to allow attacks.

Your security system needs to be told to stop conducting unauthorised testing on remote systems. It's rightly been treated as an attack by Atlassian's systems, and you really should stop it.


Tags: cloud

confluence-cloud
Can't seem to remove sections in this new editor version
Asked by Linda Ly:

When I hover over the remove action on sections it highlight ALL the sections. I am unable to just select the section I want to remove :( is that a bug?

I miss the LEGACY EDITOR!!! the Page Layout feature was easier to use and easy to remove and add sections. Why did that get removed?


Answers:
author: Shannon S
body: Hi Linda,

Welcome to Atlassian Community. Thanks for joining us!

I'm sorry to hear you're having so much trouble with the new editor. Unfortunately, section editing is not possible in the new editor. However, two feature requests are gathering interest on reintroducing sections macros:

* [CONFCLOUD-68508](https://jira.atlassian.com/browse/CONFCLOUD-68508) *Section Macro in the New Editor*
* [CONFCLOUD-67648](https://jira.atlassian.com/browse/CONFCLOUD-67648) *Additional options for page layouts*

Do you know if you currently have the Legacy editor template on your site? If you don't, I'm happy to enable it for you. Of course, I would need to create a support ticket to approve access to the site, but I can add it for you once I do that.

Please let me know!

Take care,

Shannon

comments: author: Linda Ly
body: Hi Shannon!

Thank you for getting back to me, so when I started the initial account, it looks like the example pages has the Legacy Editor, so I can possibly do a clone of it (since I haven't deleted those pages yet). Otherwise I'll just manage with the New Editor for now and hopefully confluence can reintroduce those section macros sooner than later! :-)

Thanks!


author: Shannon S
body: Hi Linda,

Thank you for your reply! When you create a new page, see if you can find a template called "Legacy editor template". That will allow you to create new pages in the legacy editor.

If you don't have it, and after trying with the new editor, you decide you need the legacy editor template, follow up with me here, and I'll be happy to create that ticket for you.

Take care,

Shannon


Tags: cloud

confluence-cloud
Deactivate LDAP Users in Confluence without Deactivate them in AD or remove a Group
Asked by Mathias HD:

Hi,   

i'm looking for a way to easily deactivate Users in Confluence without Deactivate them in the AD.  
I can't remove the Users Groups that grant Access to Confluence because we use AGDLP and Confluence Permissions are nested inside Role Groups. And I can't Deactivate Users in the AD because people need to able to login to their clients and work.  

So i just want a way to easily Remove users from Confluence without to fiddle with the AD or LDAP configuration. Just a Simple "Deactivate User" in Confluence.  
I though maybe i can do this by setting the "active" field to "F" in cwd_user in the SQL DB?  
Or if i set up a global group that specifically denies the "can use" tag?


Answers:
author: Gonchik Tsymzhitov
body: Hi,

how about creating a new property in LDAP/AD. Then adjust user filter on Confluence, based on that one?

comments: author: Mathias HD
body: Hi,  

thanks for your reply. You mean to build up a new AD structure in parallel and migrate the users?


author: Gonchik Tsymzhitov
body: [@Mathias HD](/t5/user/viewprofilepage/user-id/4478544) , nope add into exist one.


Tags: confluence-server

ldap

server

user-management
I am facing error while utilizing view excel macro
Asked by Raghavendra Krishnegowda:

I am trying to import my excel spread sheet into one of my confluence page and i followed below steps.

1) I placed the cursor on my page where i need excel, then clicked attach file icon and uploaded my excel from my loaction.

2) Then clicked '+' dropdown and selected other macro, then selected office excel and attached my excel already uploaded.

3) Then clicked Insert button.

4) After saving i am getting error "The viewfile macro is unable to locate the page "PCE:" in space "Drug List Product Overview"


Answers:
author: Brant Schroeder
body: [@Raghavendra Krishnegowda](/t5/user/viewprofilepage/user-id/4494402) Welcome to the Atlassian Community

Looks like you are having this issue: <https://confluence.atlassian.com/confkb/viewfile-macro-is-unable-to-locate-the-attachment-218277141.html>

Follow the steps on the page to resolve.
Location of Page.htmlexport.vm file
Asked by Alex Fox:

Does anybody know if this file has been deprecated/renamed/moved? I have even gone as far as to install a local dev environment of Confluence to explore the file structure but I cannot locate the file. [This thread](https://community.atlassian.com/t5/Confluence-questions/Can-you-customize-HTML-Exports/qaq-p/977076) suggests a location, but the file is not present there and I have downloaded several different versions of Confluence server to explore the file structure.


Answers:
author: Brant Schroeder
body: [@Alex Fox](/t5/user/viewprofilepage/user-id/2204699) Were you able to find the file? I am not seeing it on our development instance.


Tags: confluence-server

export

html

server

template

virtual-machine
Confluence blueprint not showing in Create dialog for Space
Asked by Michael Dugah:

I've created a simple blueprint for confluence and my atlassian-connect.json file is just provided in [this](https://developer.atlassian.com/cloud/confluence/modules/blueprint/) document. However, it only shows in the templates section. I was expecting to find it in the dialog box when a user clicks create space. I'm a bit confused at the moment as what I was expecting to create is a space blueprint and not just a template. Can anyone kindly help enlighten me on this? I've read several of the guides and I find only one approach to create a blueprint. If anyone has any pointers for me, it'll be greatly appreciated. I'm looking to create a space blueprint that is available in the dialog box as shown in this screenshot.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/153512iB5FBB34042E23826/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Michael Dugah](/t5/user/viewprofilepage/user-id/4430228) and welcome to the community!

So sorry that your question hasn't been answered that long! Let me explain about blueprints. There are two types:

* Global blueprint: these are available to your confluence instance (the way you want it)
* Space blueprints: these are available only to the space they are created

In order to create a global blueprint you have to navigate from the **cog** \> **global templates \& blueprints** and then click add **global template**. If you create it this way it will appear on your create page. Take a loot at the images below:

I have already created a global template and it appears like the one below:

![global template.png](https://community.atlassian.com/t5/image/serverpage/image-id/160943i84A68EEA25FEC366/image-size/large?v=v2&px=999 "global template.png")

And when I click create, and then click on the **custom** selection, I can see my newly created template:

![Template List.png](https://community.atlassian.com/t5/image/serverpage/image-id/160942i3C0FDFF749F3E0F0/image-size/large?v=v2&px=999 "Template List.png")

I hope that this was what you were looking for!


Tags: cloud

confluence-cloud
When adding a Macro to my confluence page it shows up in a different language than my global setting
Asked by Jeremy Price:

When adding a Macro to my confluence page it shows up in a different language than my global setting. This somehow just changed yesterday without anything being done to our environment.  

All of the macros were in English yesterday, now today half of them are in a mother language.   

How does this happen?  
How can I change it back to English on my Macros?   
How can I prevent this in the future?  

<br />

Has anyone else had this problem? I found this bug <https://jira.atlassian.com/browse/CONFSERVER-39420> on Atlassian page but there is no workaround or time Time to Resolution.   

I am also using Chrome when running into this issue.

![image (47).png](https://community.atlassian.com/t5/image/serverpage/image-id/153329i6F57D934677AAA6F/image-size/large?v=v2&px=999 "image (47).png")![image (46).png](https://community.atlassian.com/t5/image/serverpage/image-id/153330i0D57195B0C331622/image-size/large?v=v2&px=999 "image (46).png")


Answers:
author: Dung Tran
body: I met this issue today when using /page tree and /child display. Even in the setting of the macro shows Korean as well while I don't know Korean and has no setting related to Korean

I checked all the macro and some of them changed language


author: Kishan Sharma
body: [This](https://confluence.atlassian.com/jirakb/jira-gadget-edit-page-shows-settings-in-another-language-other-than-the-system-default-or-user-language-423298148.html) KB article might be of some help.


Tags: confluence-server

server
What type of visualization is best to create in confluence?
Asked by Charles Friedo:

Hi, I built a visualization about "Top 5 countries with positive and negative change in road traffic death (rate per 100,000) between 2000 \& 2019 based on data from WHO.  

![image_2021_07_28T08_19_32_882Z.png](/t5/image/serverpage/image-id/153326i8F81E11CEA3F3A22/image-size/large?v=v2&px=999 "image_2021_07_28T08_19_32_882Z.png")

<br />

I am polishing my skills by creating simple and advance visualizations like this one in short time and without any programming skill using [visualization tool](https://bit.ly/3f4yDCl).  

My question is there a way to create like this or more advance visualization in confluence.  

Thanks.


Answers:
author: Svenja Lorenzen
body: Hi [@Charles Friedo](/t5/user/viewprofilepage/user-id/4494173),

I can highly recommend the app "[draw.io - Diagrams for Confluence](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?tab=overview&hosting=cloud)". It is available for Cloud, Server and Data Center.

With draw.io you can create both - simple and advanced diagrams. It is a **very powerful** diagramming tool. It's easy to learn (comes with a lot of templates to start with), has a very intuitive interface and it has a great support if you have questions about more advanced diagrams.

Kind regards

Svenja
Is there a way to manually link the Confluence Page to the Jira Dashboard
Asked by Mukesh Mandhyan:

I am not able to link Confluence Page already created to my Sprint Dashboard I started today.

Under **View Linked Pages** link on Dashboard it should show when I type words Sprint 19 but it is not suggesting the new Page Sprint 19 whereas it is able to suggest the pages created earlier.


Answers:
author: Vikrant Yadav
body: Hi [@Mukesh Mandhyan](/t5/user/viewprofilepage/user-id/4494134) Welcome to Atlassian Community!

It seems to be an issue with Page permission, might be restricited that's why not visible to you.

You can try to manually link page with a jira issue. Open Issue \> Click More \> Link \> Paste Confluence page URL, check if it working here or not. If it's working here then, it should be not a permission issue. If not working here as well, then kindly check page ermission or Application link error.

Kindly check the post , solution suggested by Atlassian Team :-

<https://community.atlassian.com/t5/Jira-questions/JIRA-Sprint-report-linked-pages-dropdown-does-not-show/qaq-p/1230280>

Thanks,

Vikrant Yadav


Tags: confluence-server

server
How do I use nested listing?
Asked by Kumar Sumant:

When trying to create a page, I want to use nested listing. But all I can see is bullets and numbered list, which can not have breaks in between. How do I use listing in the confluence to address my documentation needs?


Answers:
author: Shannon S
body: Hello Kumar,

Welcome to Atlassian Community! Thanks for joining us.

I understand you want to nest lists in Confluence, but could you provide me an example of how that would look? I want to make sure I follow correctly.

I hope to hear from you soon,

Shannon

comments: author: Kumar Sumant
body: I intend to make a sinple nesting. Such as

1. abra
2. ka

a. dabra

b. something

I believe you will understand my concern, I can't make that happen right now!


author: Shannon S
body: Hi Kumar,

Thank you for your reply.

It's possible, but you have to insert the carriage return after you make a list. I'll share a video with you below. Note that you have to hold down the **Shift** key while hitting **Return,** or it just adds a new line.

![2021-08-03 12.39.50.gif](https://community.atlassian.com/t5/image/serverpage/image-id/154191i39C20C761025EDD2/image-dimensions/524x340?v=v2 "2021-08-03 12.39.50.gif")

Can you give that a try?

Shannon


author: Matt Reiner [K15t]
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

is there any way to do a bulleted list with a numbered sub list inside it. Or, a numbered list with a bulleted list inside it?


Tags: cloud

confluence-cloud
Image Failed to Load in Confluence Cloud
Asked by Stephen George:

When I upload OR view uploaded images to Confluence Cloud, they don't display and I get an, "Image Failed to Load" error.

How do I resolve this? I've tried re-uploading as a different file type and clearing cache but it doesn't work.


Answers:
author: Jessica
body: Hi Stephen!  

I hope you're doing well. Welcome to the Atlassian Community! :)  

Do you mind sharing a few more details about your environment and doing some additional tests?  

* Could you confirm if the timezone on your account is matching the same timezone on your local machine?
* Which browser are you using?
* In case the files mentioned were uploaded with the Brave browser for example, would you be able to try uploading the files through the Chrome browser for example, and then checking if you are able to see the images now?
* Other users, have the same issue seeing the same images uploaded, or are they able to see it normally?

<br />

I'll be looking forward to hearing from you!  
Jessica


Tags: cloud

confluence-cloud

image