youngmon/atlassian-qna huggingface dataset:
Como hacer para concatenar funciones
Asked by Gimena Vitali:

Quisiera concatenar alguna funci?n para poder ver el detalle del issure principal y de los parentepic, como se podr?a hacer?


Answers:
author: Trudy Claspill
body: Hola [@Gimena Vitali](/t5/user/viewprofilepage/user-id/5570179) ,

Bienvenido a la comunidad Atlassian.

?A qu? te refieres cuando dices "funci?n"? ?Est? intentando crear un filtro para obtener una lista de problemas?

?Puede proporcionar m?s informaci?n sobre el problema que est? intentando resolver y un ejemplo del resultado que desea obtener?

---

Hello,

Welcome to the Atlassian community.

What are you referring to when you say "function"? Are you trying to construct a filter to get a list of issues?

Can you provide more information about the problem you are trying to solve, and an example of the output you want to get?
> How to concatenate functions
>
> I would like to concatenate a function to be able to see the details of the main issure and the parentepics, how could I do it?


Tags: cloud

jira-cloud

jira-work-management
How to add new projects to an existing Kanban board with multiple projects?
Asked by Sevan Serafino:

Right now my team is experimenting with Kanban boards and we've successfully been able to add multiple projects to a single board. We do this when we create a new board. However, what I've had a hard time finding how to add new projects to those existing boards we've created. Does anyone know how this is done?


Answers:
author: Trudy Claspill
body: Hello [@Sevan Serafino](/t5/user/viewprofilepage/user-id/5570164)

Welcome to the Atlassian community.

When you create a new board from 1..n projects the process creates and saves a filter to select the issues from those projects.

To add more projects to an existing board you need to edit the filter for the board.

Click the ... button in the upper right corner above the board, and select Configure Board.

Select the General tab. You will find on that screen the link to edit the filter query.

![Screenshot 2024-08-16 at 3.54.20?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342297i45BBBDFD26FD4BB3/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 3.54.20?PM.png")

If you have Editor rights for that filter you can change the filter, execute the search, and then save the filter. If you don't have editor rights then you have to save a copy of the filter.

If you are forced to save a copy of the filter, you can then, on the above General tab for the board, can change the board to use the new filter you have saved by selecting that filter in the **Select filter** pull-down.

comments: author: Sevan Serafino
body: Thank you [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ! We tried editing the query and it didn't work, but maybe we missed a step or two. This is great info and very helpful.

I have a couple more questions related to Kanban boards I'm hoping you can help answer:

1. In order to add multiple projects to a single board, do the projects need to be type "Company-managed business"?
2. Is there a required role to in Jira to do what you suggested in your answer i.e. Admin, lead, etc...?

Thank you!


author: Trudy Claspill
body: Can you share with us the steps you went through to update the query, and how it didn't work as you expected?

1. No. You can add any type of project; Team or Company managed, Business, Software, or Service. But the information may be presented differently depending on the source project. And each time you add a project you need to check the Status/Columns mapping to make sure any new statuses get mapped to the correct columns.

2. To access and change a board's configuration you must be one of the Administrators of that specific board. To update the filter you must be the owner or one of the specified Editors for that specific filter.


Tags: cloud

jira-cloud
getActionName() is not defined
Asked by M?rta Hittmann:

Hi All,

I am trying to create a Behaviour script where I would like hide and show customfields on a *transition screen* based on value of another customfield. I have found this function in the documentation **getActionName()** but it is seems it is not defined (as I can see in the logs).

Could you help me what the problem is the above mentioned function ? Or maybe another way to use a script on a transition screen?

Many thanks for your help,

Marti


Answers:
author: Trudy Claspill
body: Hello [@M?rta Hittmann](/t5/user/viewprofilepage/user-id/5570148)

Welcome to the Atlassian community.

Can you provide a link to the documentation you are referencing?

From this documentation, it does not appear that use of Behaviours scripts is supported in screens shown during Transitions. The document only mentions the Issue View and Create View screens.

<https://docs.adaptavist.com/sr4jc/latest/features/behaviours/behaviours-supported-fields-and-products>

comments: author: Trudy Claspill
body: Also, according to this Behaviours on Transition screens in Jira Cloud is not yet supported.

<https://scriptrunner-for-jira-cloud.nolt.io/124>


author: M?rta Hittmann
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thanks for your reply, I have checked again, **getActionName()**is available for Data Center only.

Do you have any suggestion to solve my task without a Behaviour script?

Thanks


author: Trudy Claspill
body: I am not aware of another third party app that provides similar functionality.

You say you want show/hide custom fields B, C, D based on the value of custom field A. Is the value of custom field A set before that transition is initiated, or set during the transition?

If it is set before the transition is initiated and not changed during the transition then you could make multiple copies of the transition. Use Conditions in each transition to make a given transition available or not available based on the value of custom field A. Create a unique transition screen for each value of custom field A and associate each one with the copy of the transition that has the Conditions set appropriately. Then a given transition with a given transition screen would be available based on the value of custom field A.


Tags: cloud

jira-cloud
Create Confluence Space when a new Jira Project is created
Asked by Ron Stinson II:

I am trying to setup an automation to create a confluence space and link it to the newly created project. The space name should be the same as the project.

I used the AI tool, but the automation it built only creates a page.

The prompt I used was:

"When a new project is created, create a Confluence space with the same name as the project and link the space to the new project."

TYIA for your help.


Answers:
author: Trudy Claspill
body: Hello [@Ron Stinson II](/t5/user/viewprofilepage/user-id/4308355)

There is not a pre-built action in Jira Automations for creating a Confluence space.

The work-around is to use the [Send Web Request action](https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Send-web-request) to call the Confluence API for creating a space.

<https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space/#api-wiki-rest-api-space-post>

If you are unfamiliar with using the Send Web Request action you may find this article helpful.

<https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828>


author: Seon Shakespeare
body: Hi Ron,

Jira Cloud can automatically create a Confluence space when you create a new company-managed project.

Just look for the option to "Connect your work" in the project creation wizard. You'll be able to create a new Confluence space right there and link it to your project.

![Screenshot 2024-08-17 at 01.00.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/342304i5C4E02C70C6AC3A7/image-size/large?v=v2&px=999 "Screenshot 2024-08-17 at 01.00.32.png")

Hope this helps!


Tags: automation

cloud

confluence

jira-cloud
Inability to publish a workflow in service level project
Asked by eric caprio:

Hi there, I am working on adding a new workflow to a JIRA service project. For some reason the old workflow is showing and when I try to publish it is not working. On top of that, I can not transition any issues (which are still using the old one).

I edited the top one L2S: Default ESM workflow for Jira Service Management

![Screenshot 2024-08-16 at 3.49.41?PM.png](/t5/image/serverpage/image-id/342277i52C0D2B2E0B52EDB/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 3.49.41?PM.png")

Then when I go into, I see this:

![Screenshot 2024-08-16 at 3.50.37?PM.png](/t5/image/serverpage/image-id/342278iE9B974311484B8D1/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 3.50.37?PM.png")

But when I go into the other editor open workflow, I can see the one I made, which I want to publish:

![Screenshot 2024-08-16 at 3.51.29?PM.png](/t5/image/serverpage/image-id/342279i3B98474C6E465B4D/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 3.51.29?PM.png")

finally, when I go back to try to publish draft, I get this error but I see IN REVIEW is in my workflow above

![Screenshot 2024-08-16 at 3.52.49?PM.png](/t5/image/serverpage/image-id/342280i13C5DE924DCA3023/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 3.52.49?PM.png")


Answers:
author: Trudy Claspill
body: Hello [@eric caprio](/t5/user/viewprofilepage/user-id/5547489)

From your images this is your draft workflow:

![Screenshot 2024-08-16 at 2.18.13?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342287i2057657F46DF0FF6/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 2.18.13?PM.png")

This appears to be your original workflow, since it has a number of statuses that do not exist in your draft.

![Screenshot 2024-08-16 at 2.19.20?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342288i3FAB2EB1BFA949E9/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 2.19.20?PM.png")

The In Review status exists in the original workflow, but I don't see it in the Draft that shows your changes.

I recommend that you make a copy of the original workflow. Modify the copy to match your draft.

Discard your draft.

Then modify the Workflow scheme to bring in your newly created workflow and assign it to the issue type(s) where the original workflow was used. The wizard will then let you know if there are issues in statuses from the original workflow where the status doesn't exist in the new workflow, and it will ask you to pick which new status should be used for those issues.

comments: author: eric caprio
body: Discarding the draft resolved it, thank you!


author: Trudy Claspill
body: Great!

If my response helped you solve your concerns please consider clicking the Accept Answer button to mark your post as Solved.


Tags: cloud

jira-cloud
Converting Kanban Board to Scrum
Asked by Jeremy Tillman:

I wanted to see if there's a way to convert a Kanban board to Scrum. We started with a Kanban project but we want to move to a Scrum board so we can set up sprints and better manage tickets that are already completed. At present, we have a growing list of completed tickets in the Kanban board that is making it hard to manage. Alternatively, I'd be open to finding a way to archive the tickets so they are hidden from the board but aren't deleted completely.


Answers:
author: Mikael Sandberg
body: Hi [@Jeremy Tillman](/t5/user/viewprofilepage/user-id/5570097),

Welcome to Atlassian Community!

Are you using a company-managed project or team-managed? In a company-managed project you just have to create a new board. If you are on a team-managed project you can changed it by going to Project settings \> Features and enable Sprints.


author: Prachi Bolar
body: Hi [@Jeremy Tillman](/t5/user/viewprofilepage/user-id/5570097)

Unfortunately, it is not currently possible to change the board type. However, there is a solution that can help you achieve your desired outcome. Instead of changing the board type, you can create a new scrum board by using an issue filter.

For your Scrum board you should follow these steps.

1. Create a Filter with the appropriate criteria.
2. Save and share the filter with the required users
3. Create a Scrum board based on the saved filter
4. The location of the board can be the same as the required project.

Please find details here : <https://support.atlassian.com/jira-software-cloud/docs/create-a-board/>

Thank you,

Prachi


author: John Funk
body: Hi Jeremy - Welcome to the Atlassian Community!

If it is a Company-managed project, you will not be able to convert the board. You will need to create a new Scrum board.

Which type of project is it?


Tags: cloud

jira-cloud
Custom Ticket Fields
Asked by Carly Mojica:

On my epics, I currently have the requirements for a feature listed in the description, like so:

![Screenshot 2024-08-16 at 1.18.12?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342271i6F6963E4E13BD727/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 1.18.12?PM.png")

I decided that it would be nice to use the description field for a high-level overview and insert new custom fields for Requirements. I added a new custom field with the paragraph option (supports rich text). However, while it lets me type freely in this box, there is no way to create a numbered list that will create a sub-list item when I indent. Is it possible to add a custom field with the option to create a numbered list, like the description field?

![Screenshot 2024-08-16 at 1.18.26?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342272i62B8BE414E6A44DB/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 1.18.26?PM.png")


Answers:
author: Mikael Sandberg
body: In order to enable the rich text editor for your custom field you have to go and change the renderer used. Go to Project settings \> Fields and click on the pencil to edit the field configuration. Next locate the field and click Renderers and select Wiki Style Renderer.

comments: author: Carly Mojica
body: Excellent! You just made my day. Thank you!


Tags: cloud

jira-cloud
Work items are striked out despite being " in progress"
Asked by Heather Driscoll:

There are a couple of work items that needed to be re-opened and worked on. However, now that they are being worked on, they are still striked out when I look at the current sprint despite being "in progress." I know it is because they were re-opened but I don't know how to fix this. They also show the status next to the current status. So for example, next to the "in progress" status, it also shows to the right a check mark and status that says "cannot reproduce" because originally we couldn't reproduce it but then the team saw the issue again and we were able to reproduce it hence the reasoning for reopening the ticket.


Answers:
author: Mikael Sandberg
body: Make sure that your workflow is clearing out the resolution field when you reopen an issue. If the resolution field is set then you will see the strike through because Jira is considering all issues that have a resolution to be completed.

comments: author: Mikael Sandberg
body: See this [KB](https://confluence.atlassian.com/cloudkb/best-practices-on-using-the-resolution-field-968660796.html) for best practices regarding the resolution field.


author: Heather Driscoll
body: Thank you. I will take a look.


Tags: cloud

jira-cloud
[Select List (multiple choices)] selection value from a dropdown list
Asked by adnanluwalira:

How do i correctly select a value using \[Select List (multiple choices)\]?

I have a field let's call it products, this field contains product names in a drop down list. Each product name is unique and they are called product one, product two, product three etc, how can I select for example product five from the list using JQL?


Answers:
author: Rilwan Ahmed
body: Hi [@adnanluwalira](/t5/user/viewprofilepage/user-id/4967268) ,

Welcome to the community !

If you trying to get list of tickets which are raised for **product five** , then use below JQL in your search.  
***products = "Product five"***

If you want to list multiple products, then use  
***products in ("product one", "product two")***

Let me know if you are looking for something else.


author: John Funk
body: Hi [@adnanluwalira](/t5/user/viewprofilepage/user-id/4967268) - Welcome to the Atlassian Community!

I am not quite following your question. Can you give an exact use case that you are wanting to solve?
Move project to company JIRA board
Asked by Bart Van Nynatten:

Dear,

We have an external partner that is developing in sprints based on a project JIRA Board. Within our company, we are using JIRA company boards and would like to integrate the project JIRA board within the company JIRA board.

Is this possible or are there any recommendations? The objective is to have developer board based on the software developed vs a company board (business oriented).

Thank you all for your support!

Bart


Answers:
author: Syed Majid Hassan -Exalate-
body: Hi [@Bart Van Nynatten](/t5/user/viewprofilepage/user-id/4779841)

This is Majid @ Exalate.

<br />

This should be possible to achieve by syncing the issues in one Jira project to the other one. This way the boards on both sides should reflect the accurate info from the other side. In order to synchronize issues bidirectionally, you can utilize an an integration app such as [Exalate](https://marketplace.atlassian.com/search?query=issue%20sync). The app provides you fully customizable synchronization using a no-code or scripted solution.

Please feel free to [book a demo](https://exalate.com/book-demo/) if you would like to see the product in action.

Thanks

Majid


Tags: cloud
Work Management list view filter shows components and labels from other projects
Asked by Sean Stokke:

It seems that even though labels and components are project specific, the list view filter shows labels and components from other projects. I can't seem to find a way to modify this, but I would assume the logic for the filter would be to only pull components/labels from that particular project.

Has anyone noticed this behavior, and is this intentional or a bug?


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Sean Stokke](/t5/user/viewprofilepage/user-id/3748699) ,

As [@John Funk](/t5/user/viewprofilepage/user-id/7148) pointed out -- if you see Components that are not part of your project, that's a bug. It could potentially also be an overly eager autocomplete in your browser, although I don't think I've seen that with Components in Jira before. A screenshot would indeed be interesting to see.

Labels, however, are a different matter. Jira will always propose labels from all-over your instance -- if you only ever use a label once, Jira will show that as an option. More so, there is some caching involved here, so you might even see a label that is not on any issue anymore. It does make sense if your focus is to avoid similar but differently spelled labels, but is annoying when you want to separate label use by project.

Best regards,  
Oliver

comments: author: Sean Stokke
body: Thanks Oliver, it turns out it was a cache issue. I tried in a new browser, cleared cache, and I am now seeing only the components that belong to that project. If the issue persists, I will submit it as a bug.


author: John Funk
body: Hi Sean,

Just for clarification - Components are specific to projects, but Labels are not. And you can have the same Component name in multiple projects. So if you see Components that you don't think that you should, check the Project Settings \> Components to see if they actually are there.

comments: author: Sean Stokke
body: Ok fair point on labels. But, I am still seeing components from other projects (not created on the current project being viewed) show up in the filter in my list view. I am happy to supply pictures if that helps. That said, even with labels, I would expect the filter only to look at labels that are currently in play on that project. That is how the rest of the filters work, i.e. assignee and reporter.


author: John Funk
body: Yes, please share some images.


author: Sean Stokke
body: I went to share some images, then remembered Oliver's comment above regarding caching, because I was seeing some inconsistencies in my digging around. I tried a different browser, cleared cache, and that seems to have resolved my issue.


Tags: cloud
Setting background color doesn't save for my project
Asked by Pari Patel:

I am trying to change the background color for my project ( I am an admin for this project) and it will not save it. It eventually defaults back to white every time I refresh the page. Any insight on why?


Answers:
author: Dave Mathijs
body: Hi [@Pari Patel](/t5/user/viewprofilepage/user-id/4026560) , I've heard a similar issue from other community members.

Please submit a support request with Atlassian to have this resolved.

comments: author: John Funk
body: Verified that I have the same problem. Definitely need to submit a support ticket.


author: Daniel Dolinov
body: Same here. Has anyone submitted a bug?


author: Josue
body: Same! before 3 weeks was working and suddenly stopped.


author: John Funk
body: I only have a free account right now, but let's see if someone from Atlassian can help us out.


author: Benjamin Yu
body: Same problem here on jira 8.20.7


author: Earl McCutcheon
body: Hello All,

This Is a BUG that was recently reported and we are tracking it at the following Link:

* <https://jira.atlassian.com/browse/JWMCLOUD-235>

If you are affected by this please select the "This affects my team" option in the affected customer's field under the "People" section to help us track the number of affected accounts. This will help us prioritize efforts for a fix.

![Screen Shot 2022-07-01 at 10.13.36 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204266i5BEAF66141C047B4/image-size/large?v=v2&px=999 "Screen Shot 2022-07-01 at 10.13.36 AM.png")

Regards,  
Earl

comments: author: John Funk
body: Added this for me.
Board and summary page query configuration
Asked by Vincent Riot (LLNL):

The summary page does not consider the resolution field to be filtered in or out.

The board page has the same restrictions.

Also can the duration of 2 weeks be adjusted?


Answers:
author: John Funk
body: Hi Vincent - Welcome to the Atlassian Community!

Those are all really good suggestions, but you need to click on the Give Feedback button on the bottom left of the project to submit those ideas. We are just users here like you and can't do anything with requests like that.


Tags: cloud
Assignee
Asked by Julia Choi:

We're currently on the free version of Work Management but will upgrade as needed. Only some of our teammates appear on the drop-down menu under Assignees. On the other hand, all of them do appear in our software project. Please advise how to proceed. Thanks!


Answers:
author: John Funk
body: This appears to be a duplicate of this one: <https://community.atlassian.com/t5/Jira-Work-Management-Questions/Assignee/qaq-p/2053623>


author: Fernando Eug?nio da Silva
body: [@Julia Choi](/t5/user/viewprofilepage/user-id/4966141) , Welcome to the Atlassian Community!

Access the project settings;

Click on "Permissions";

Go to "Assignable Users" and "Assign issues";

Analyze which groups or project roles are present in these roles and then add the users that do not yet appear to be assigned in the issues in these groups or roles.

Best practice is to add the user to the project role associated with the permission, if any.

To add user in project role, do the following:  
In project settings, click on "People";  
Select "Add people" and add the desired user to the equivalent project role.

this should help you to allow other users to be responsible for the issues.

If you still can't, please let us know.


Tags: cloud