youngmon/atlassian-qna huggingface dataset:
Simplified Chinese Resorts to Question Marks
Asked by David Malka:

Hi,

Server version of Confluence: 5.5.3 on a Linux CentOS box.

I have a page with Chinese vocabulary, and four colums, the second of which is simplified Chinese. As my client is a Mac, I can enter the text in Pinyin and get the Chinese character. I then save the page, and all is well until about ten minutes later, when I view the page, and the Chinese character has reverted to a question mark.  

This is double curious because when I first insert the character there, I can view the page on any number of browsers, and the character is Chinese.

I ran the character encoding text <https://my.instance.com/confluence/encodingtest.action> and it came back successful.

Is there something else I need to do?  

Thanks.


Answers:
author: Deividi Luvison
body: Hey John,

I believe I know what is going on, if you are using MS SQL Server then try the following:

1. Shutdown Confluence.
2. On MSSQL Studio go to Tools \> Options\> Designer \> Table and Database Designers \> Uncheck the box Prevent saving changes that require table re-creation.
3. Expand Body Content table.
4. Expand Columns.
5. Right click on BODY column.
6. Modify.
7. Change the BODY column from text to ntext.
8. Save.
9. Start Confluence.
10. Test the same scenario again.

That behaviour happens on MSSQL when you have a incorrect data type since the jdts driver have problems to handle asiatic characters.

If you are not using MSSQL then if you have a support license can you raise a support case with us at support.atlassian.com so we can get your supportzip?  
Thanks and Regards,  
David\|Confluence Support Engineer


author: David Malka
body: Hi Wayne,

That's not a problem, except that it has my entire configuration in it, and I don't really want that on a google-visible page. Any way I can send it to you as an e-mail? As fo the test results, screenshot attached. Capture d'e?cran 2014-10-20 a? 10.11.00.png

Cheers. :smile:  
[](https://community.atlassian.com/t5/Confluence-questions/Simplified-Chinese-Resorts-to-Question-Marks/qaq-p/95744?attachment-id=2601){#link_11894dde22244a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16091/1/Capture%20d%E2%80%99e%CC%81cran%202014-10-20%20a%CC%80%2010.11.00.png){#display_11894dde22244a_0}


author: Wayne Wong
body: Hi John, Could you please attach the test result here so that we could verify the test for you?Also, is that possible for you to generate a support zip?The support contains your system environment info, It will help us to identify the issue faster if you could provide us support zip,Thank you.Regards,Wayne Wong
Confluence SPace move from one Instance to Another
Asked by AKASH BHARDWAJ:

Hi All,

I have a Space over our STAG instance, I copied that Space Backup and Moved to our PROD Instance, all the pages have been migrated successfully. but links which are still pointing to STAG instance. This is the Case with all the Pages.

Please let me know how could i proceed ahead??

Thanks \& Regards,  
Akash bhardwaj


Answers:
author: AKASH BHARDWAJ
body: Thank You Stephen,

Can you please let me know under database which table to look at.

comments: author: AKASH BHARDWAJ
body: @Stephen Gurnick : Thank You, Can you please let me know which Table i am supposed to look at. I went through Database but couldn't yield much info.Please let me know your views.Thank You,Akash


author: Stephen Gurnick
body: For operations inside the database, I highly recommend contacting Atlassian support to provide guidance. Going into the database to make modifications can put your Confluence instance into an unsupported configuration, unless you are absolutely sure you know what you're doing. Assuming your Space backup is in XML format, you could use the sed command on this file to replace your stage URL with your production URL before importing back into your database.


author: DavidL
body: Adding to what Stephen wrote. You could use the below on the xml file. Replace the http://\<source\>; and http://\<dest\>; with your site specific information. The source and destination should contain a fully qualified domain name, so you don't change URLs that are set correctly. You will need to unzip the archive before you run the command and zip up the files once you are done.perl -p -i -e 's\|http://\<source\>\|http://\<dest\>\|g'; entities.xmlAlways make a backup before you do something like this. Or at the very least save a complete XML backup to a safe location.


author: Stephen Gurnick
body: This will most likely involve going into the database to update the link URLs. Since Atlassian doesn't support users going into the database to make their own modifications, I suggest you contact support to have them give you a query to use.

-- Stephen
How can I find attachments of the page?
Asked by Supriya Tenany:

The documentation says that attachments are saved under '`...\download\attachments\xxxxxx'`  
where '`xxxxxx'` is the page ID of the page containing the attachments.

How to find page ID? I do see a lot of attachments, but all are saved in hierarchical folder structure.


Answers:
author: Wayne Wong
body: Hi there,

You can refer to this document here to get your page ID : [How To Get Page ID](https://confluence.atlassian.com/display/CONFKB/How+to+Get+Confluence+Page+ID+From+The+User+Interface)

Step-by-step guide {#toc-hId-1680606378}
----------------------------------------

1. Ensure that the current user has enough privilege to View and Edit the page
2. Navigate to a specific page

3. Go to Edit Mode by clicking Edit button or press 'e' key
4. The URL in the address bar will change once you enter Edit Mode
5. Page ID will be displayed as the parameter in the URL

   e.g.: When entering Edit Mode, the URL will change to [http://my.domain.com/pages/editpage.action?pageId=1540132](http://10.60.5.195:10554/pages/editpage.action?pageId=1540132)

   In the example above, **1540132** is the Page ID.

In Addition, you can refer to this document here for your Attachment's folder hierarchy :[Hierarchical Files system Attachment](https://confluence.atlassian.com/display/CONF54/Hierarchical+File+System+Attachment+Storage)

Hope these help.

<br />

Thank you.

Regards,

Wayne Wong

comments: author: Supriya Tenany
body: Thanks, Wayne. This does help, but now that I've figured out the location, I discover that the attachments are renamed differently than how they appear when opened directly on the confluence page on the browser. Is there any rule on naming of attachments also?


author: Wayne Wong
body: Hi there,Did you mean how did you which file is the correct attachment ?I believe this might able to help you :<https://confluence.atlassian.com/display/CONF54/Hierarchical+File+System+Attachment+Storage>Sorry for the late reply !Regards,Wayne Wong


Tags: confluence-administration
Install Confluence without an assigned port number
Asked by benwatanabe:

So i have hosting space with bluehost and i have had numerous problems already installing Confluence. The most recent one is that after getting everything installed i have to pay to setup a new port. Currently when i access the application folder over port 80 i just see the files. Is there anyway i can set up confluence to run without a port?


Answers:
author: Nic Brough -Adaptavist-
body: No. All remotely accessible services on a machine run on a port. Even if it's hidden by a browser, proxy or other network trick, the server is still running on a port and accessible over that port.

I've no idea what you mean "when I access the application folder over port 80 I just see the files" - but I guess that implies you've just stuck the files into a web server, which, I have no idea why you'd even think that might work when ALL the documentation says "install it in an application server".

When installed by default, Confluence runs on port 8090. If you don't like that port, you can change the application server, fiddle with DNS to resolve it without a port, or run it behind a proxy (i.e. land on port 80, which the proxy goes "I need to talk to Confluence on that server on port 8090, but the users don't need to know that)

So I guess the question is what have you installed, and what are you actually aiming for?
HowTo disable standard generated pages?
Asked by Pascal Lanz:

I'd like to disable the automatic generation of pages like Knowledge Base articles. These pages get generated when you select one of these predefined templates.  
What do i have to modify?


Answers:
author: Nic Brough -Adaptavist-
body: You would need to edit the Blueprint that creates them to stop it creating other pages.

comments: author: Pascal Lanz
body: Okay, but there are no tags which I can remove?What do I have to remove?


author: Nic Brough -Adaptavist-
body: You have to remove the parts of the blueprints that create the other pages. It's not tags or anything easy, you'll need to understand how Blueprints are constructed and executed in order to edit them.


author: Davin Studer
body: This is he documentation for space blueprints.<https://developer.atlassian.com/display/CONFDEV/Space+Blueprints>


author: Pascal Lanz
body: Unfortunately this does not seem to be as simple as I thought.


Tags: confluence-administration
how to configure confluence dashboard
Asked by Ralph Wieser:

just using confluence - and almost happy

but dashboard is not so salient - how can i configure it.

I am on confluence on demand


Answers:
author: Timothy
body: As a Confluence administrator, you should be able to edit it:

* [https://YOUR.INSTANCE.URL/wiki/admin/viewgeneralconfig.action](https://your.instance.url/wiki/admin/viewgeneralconfig.action)


Tags: cloud

confluence-cloud
Confluence Active Directory User Change password
Asked by Bjoern Schwabe:

So we are trying Confluence in our firm. We have just started the trial period and it looks promising. However, we are having issues with our Windows Server 2008 R2 x64 Active Directory integration to Confluence.

We are hosting Confluence + Questions + Polls on the DC as well.

When a user wants to change their password the following error appears:

"Sorry, but your password could not be changed. Please try again, and contact your administrator if the problem persists."

1. The User Directory Setting is: Windows Active Directory + Read/Write
2. AD runs a certificate service and I have created a root certificate signed and imported with JDK keytool. %JAVA_HOME% is also configured correctly.
3. Uses SSL port 636 - this was also tested with ldp.exe in AD Role tools.
4. SSL was also tested with the Confluence test and everything was "success"
5. I have created a confluence user in AD for the LDAP connection. The ADS has delegated the appropiate permissions to this user. Aka. reseting and chaning passwords, read user information and managing user accounts.

What am I missing, why can a user not change their password ?


Answers:
author: Joseph
body: @Bjoern Schwabe, did you find a solution for your problem? I'm looking at the same thing right now, the only difference is that we use Windows Server 2012R2.

comments: author: Reatha Ek
body: I also have the same problem. Any resolution yet?


author: Salvatore Manganella
body: Hi

I am in the same situation.

I was able to edit attribute from jira (ex: change name, group,etc) but not for the password ?

Any resolution ?


author: Nic Brough -Adaptavist-
body: Same answer - does the Confluence user have full read/write in the directory?


author: Salvatore Manganella
body: Yes. I succeed to edit some attribute except the password


author: Davin Studer
body: You may have it set to read+write, but does the service account actually have write permissions?

comments: author: Bjoern Schwabe
body: Thank you for your interest in this problem. As said, all "write" permission I have given for that user is:I have created a confluence user in AD for the LDAP connection. The ADS has delegated the appropiate permissions to this user. Aka. reseting and chaning passwords, read user information and managing user accounts.Is there any other writing that I need to enable ?


author: Davin Studer
body: Sorry. I missed point 5.


author: Bjoern Schwabe
body: No problem, Davin, I had hoped that I missed something :(


Tags: active-directory

confluence-administration

ldap

password
Is there any way to forcefully log out users in Confluence?
Asked by Julia Wester [Wittified]:

After we connected AD, something happened with our confluence-users group or something and we're having a lot of people who have issues that are solved by logging out and logging back in. Can i force this across all users -- meaning, can I log all of our users out of the system in one batch to get a clean slate?


Answers:
author: Adrien Ragot 2
body: I would flush the caches. This is most probably where all user information is temporarily saved, so I suppose your issues could be resolved this way. (Go to Confluence Administration \> System \> Caches).


Tags: confluence-administration
Creating Forms
Asked by J:

Hello.

I am currently working on editing a Wiki page and need some help.

How do I create forms that send the result to an email of my choice? I have tried using the form-mail macro, however, I don't know how to edit/add more fields that the form asks for.

mail-form.PNG

This is what the form currently looks like but I would like to add more fields and get rid of the "message" field.

Any help would be appreciated!

Thank you.  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-Forms/qaq-p/316666?attachment-id=680){#link_11894f63681c8e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53529/1/mail-form.PNG){#display_11894f63681c8e_0}


Answers:
author: Steven F Behnke
body: The link to Adaptavists Form Mail for Confluence is here: <http://www.adaptavist.com/doco/display/FMCP/Form%20Mail%20Documentation>

[](http://www.adaptavist.com/doco/display/FMCP/Form%20Mail%20Documentation)It'd be good to read it, setting up these forms is straightforward but it's not the easiest thing to do.  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-Forms/qaq-p/316666?attachment-id=1923){#link_11894f6af07a40}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53530/1/image2014-10-18%2011%3A47%3A53.png){#display_11894f6af07a40_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-Forms/qaq-p/316666?attachment-id=1924){#link_11894f6af07a40_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53530/2/image2014-10-18%2011%3A49%3A55.png){#display_11894f6af07a40_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-Forms/qaq-p/316666?attachment-id=1925){#link_11894f6af07a40_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53530/3/image2014-10-18%2011%3A46%3A57.png){#display_11894f6af07a40_4}


author: Alex Medved _ConfiForms_
body: If you want a bit more comprehensive solution then try [ConfiForms](https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confiforms), quite easy to setup and very versatile in functionality.

For example you can create feedback forms to send you emails when certain fields are selected / filled.

<http://wiki.vertuna.com/display/CONFIFORMS/Send+email+with+IFTTT+on+certain+conditions>


Tags: adaptavist

addon-com.adaptavist.confluence.formmailng

confluence-administration
can't remove undefined watchers from confluence?
Asked by Suresh Kumar:


Answers:
author: Brian Mauerman
body: I'm having the problem but not for an undefined user. I am just trying to remove a regular user from the watched list. I click on the trash can (under manage watchers) and it shows the user be removed, however if I refresh the page the user is still there listed as watching the page.

comments: author: Suresh Kumar
body: I believe this may be a bug in Confluence.


author: Suresh Kumar
body: Anyone have same experience?

comments: author: Philippe PEREZ
body: I do. Yes, 5 years later... (confluence 6.6.16)


author: Suresh Kumar
body: Yes, I tried removing the entry in the Manage Watchers UI by clicking on the trask can -- while that immediately removes the entry but if you refresh the page (or get out and back into the page), the undefined() entry is still there...


author: William Zanchet [Atlassian]
body: Hi Suresh,  

You can go to the page that should have those watchers, then click on Watch, and you should see an option to manage watchers. Be sure you have the admin privileges to do so.  

Cheers,  
WZ
Missing content in recently-updated macro
Asked by Dane Collins:

We are currently using the recently-updated macro to display the recent changes on our dashboard page

I use a macro of the form:

recently-updated \|spaces=ae,corporate,dev,focusgroups,hr,it,PDK,release,sales,user

Unfortunately it is not displaying all of the recent changes. Specifically new blog post (from some users and not others) are being omitted. The specific blog posts that are not displayed appear correctly in searches and are visible to so it does not appear to be a permission issue.

I have checked on different users and the content appears to be missing for all users checked so far.

If I create a page with a blog post macro the posts are correctly displayed from those users although the same page with the Recently Updated macro does not display those entries

How would I go about tracking this down?

thanks -- dane


Answers:
author: Rodrigo Girardi Adami
body: Hi Dane,

The recently updated macro uses the indexing of confluence and if you are seeing some of these issues, it miht be a problem with the index. Do you see any error regarding the macro or indexes in confluence logs? Are you able to replicate the same issue on a staging instance or the newest version of confluence?

Try to [rebuild the indexes from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and check if that helps.

Cheers,

Rodrigo

comments: author: Dane Collins
body: Hi Rodrigo,

I finally got to the bottom of this. It turns out some of our users create blogs in their personal space while some users have created their own page in a space named 'Users' and blog there. It turns out our recently-updated content macro was looking at the 'Users' space but was not include the personal spaces so anyone who blogged there would not show up. The key I was missing was that the different blog posts were in different spaces.

Thanks for your answer though.

--dane


Tags: confluence-administration
confluence content notifications
Asked by Gianni Pucciani:

Hello,

I'd like to know if it is possible (standard or through add-ons) to notify some users based on some criteria on a page content.

A specific use cases is: user gets notified when the current date is 2 months less than the value in a date field.

Thanks in advance for your suggestions.

Regards,

Gianni


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Gianni, this appears to meet the functionality described in <https://jira.atlassian.com/browse/CONF-14485>. Other than that, currently the application does not provide such fine tuning, we do recommend to post your usage case and cast a vote into the feature request ticket.
unable to save the html content in sourceeditor
Asked by mohammed azfar:

Confluence-Error.png  
[](https://community.atlassian.com/t5/Confluence-questions/unable-to-save-the-html-content-in-sourceeditor/qaq-p/165274?attachment-id=5224){#link_11930bc18a4f67}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/27702/1/Confluence-Error.png){#display_11930bc18a4f67_0}


Answers:
author: Ale? La?ar
body: Look at log file (atlassian-confluence.log) and find there more information. Then look for this error or post it here. Without it we cant help you.

And try this: <https://jira.atlassian.com/browse/SOURCE-77>

On this issue is resolved the same error


Tags: confluence-administration
How can I add a new tab in the confluence dashboard, which has to be feeded with blogposts macro?
Asked by Velizar_Borisov:

Hi all,  

I want to add a new tab in the right bar of the starting page in my Confluence instance. In my case that page is the dasboard. I circled the right place I want to add the tab for better explanation. I read a bit of documentation, but i can't still find the way where and what to add. Can someone tell me how to do this in few steps?   

Thanks in advance.new-tab.JPG


Answers:
author: Tim
body: In short: it cannot be done

The position where you want the new tab, is part of the Confluence Dashboard Macro Plugin, which is bundled with Confluence. In theory and if you manage to get the source code for it (which could be difficult), you could eventually add the code and package your custom Confluence Dashboard Macro Plugin. But I would not recommend doing this and it is not done "in a few steps".

It would be easier to modify your global layout decorator and find a different spot on the dashboard, where you place the blogpost-macro, you can of course also use tabs there: <https://docs.atlassian.com/aui/latest/docs/tabs.html>


Tags: confluence-administration
How can I restart Confluence and JIRA from default settings?
Asked by Bill Berry:

I've been testing/playing with Confluence and JIRA and would like to now start for real with a clean install of both. Can I do that? How?


Answers:
author: davy
body: Hi Bill,

On OnDemand you can't do it your self.

To restart from default settings please raise a support case at support.atlassian.com and we'll take care of it.

note: all data and users will be deleted


author: Wayne Wong
body: Hi Bill,

Can I know have you created any project or page in Jira/confluence?

I am afraid that there is no easy way for the reset, my best bet will be reinstall confluence and JIRA and reimport/recreate those pages and project.

Thank you.

Regards,

<br />

Wayne Wong


Tags: cloud

confluence-cloud

jira

jira-cloud
How can I import opml into confluence?
Asked by Brian Smith:

I like the nesting ability that OPML provides and while there is/was an OPML plugin for Confluence (which now no longer supported) I was wondering if there were an alternative that could be incorporated into my server instance of Confluence?


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

As far as I know we don't have a plugin that would render OPML. In the past there was this plugin: <https://marketplace.atlassian.com/plugins/au.edu.cci.confluence.opml> but it's not available anymore since Confluence 2 series.  

Cheers,

WZ


Tags: confluence-administration