youngmon/atlassian-qna huggingface dataset:
GitHub Repository not found, unable to clone repo
Asked by Jacob_Desch:

I keep running into problems where I'm unable to clone repositories from GitHub. It's always SSH key related, but I can't figure out how to fix it Previously, I've been able to fix it by running

```
ssh-add -l
```

or

```
ssh-add -K MY-KEY
```

with the key that is generated by SourceTree and added to GitHub. I've added all the keys this way and added them under Settings in GitHub.

In this latest case, I'm seeing the error "This is not a valid source path / URL" and saying "remote: Repository not found" in the log window. I'm able to clone the repo in both GitHub Desktop and Terminal, but SourceTree fails. I've deleted my SSH keys, regenerated and added them to GitHub, run those terminal commands, everything I can think of. I clearly have the proper access to the repo because I was able to commit through GitHub Desktop.

I'm admittedly not very adept at SSH keys, but I see no reason why this should be happening. Does anybody have any idea what might be happening here? This is very frustrating...


Answers:
author: Jacob_Desch
body: OK, I should elaborate and say that I'm on a Mac and was actually able to fix this (somehow).

On the advice of some other threads, I went in the SourceTree preferences and under Git \> Git Version, I selected "Use System Git" and selected the file named "git" under My HD \> usr \> bin. I hit "Open" and closed Preferences to assign SourceTree to use the system git (presumably).

I then went back into the Preferences and hit "Reset to Embedded Git" under Git \> Git Version (next to "Use System Git"). I don't know why it fixed it, but it seems to have worked. I'm now able to clone the repo and have appropriate access rights.

comments: author: Sagar Arlekar
body: Thanks [@Jacob_Desch](/t5/user/viewprofilepage/user-id/3957). This worked for me too.


author: Haim Shigani
body: Thank you!!

Worked for me too!


Tags: github

ssh
How to hide closed mercurial branches?
Asked by Oylex:

Since the last version SourceTree shows all branches in mercurial repo, before it used to show only the open branches, I can't find an option to get the old behavior back.

Thanks.


Answers:
author: Ana Retamal
body: Hi Joel! Closed branches shouldn't be shown, this is a bug and was reported at [SRCTREEWIN-7189](https://jira.atlassian.com/browse/SRCTREEWIN-7189). You can watch that ticket to receive future updates, or leave a comment.

Hope this helps!

Ana
SourceTree for Mac - Repository not found
Asked by James Bannan:

Hi - I am running the latest build of SourceTree for Mac (2.5.2). I'm working out at a customer site, and they have given me access to one of their private repositories. I can log in via GitHub.com and create new files. When I attempt to clone the repository using SourceTree for Mac, I get the error that the URL is not valid and that the repository could not be found.

Clearly the repo exists and my access is OK - what might be causing this issue?

Thanks.


Answers:
author: Manju
body: Hi James,

From the description you've provided, it seems that SourceTree is having trouble authenitcating you with the given host for the repository. Could you please provide details on how you are authenicating in SourceTree? If you've added the account in Preferences or provided username/password when you were prompted. If you've added the account in SourceTree, pelase let us know if its OAuth/Basic and https/ssh. If its SSH, kindly make sure the ssh agent on mac has the key added and the server has the necessary key.

Would be happy to help with the extra info.

Thanks!

comments: author: James Bannan
body: Hi Manjunath,

Thanks for the reply. I have added the account in to SourceTree using username/password when initially prompted. The account is OAuth using HTTPS. I also have 2FA enabled on the account, and when I verify the credentials within SourceTree I am prompted for the second authentication factor which is accepted.

Cheers,

James


author: James Bannan
body: It's also worth mentioning that I was able to clone the repository down using GitHub Desktop for Mac without any problems.


author: James Bannan
body: Following up on this thread - anything?
SourceTree 2.5.2 keeps asking for Github password.
Asked by Thomas Mansencal:

I have been a SourceTree user for quite a while, I do love the application and is the one I recommend for anybody wanting an efficient UI on top of Git. That being said, the application has been plagued with authentication issues that are borderline infuriating, to the point I went using GitKraken for a little while. Truth is I prefer SourceTree, find it much powerful and I'm used to it. So I went back a few days ago and I still have issues connecting on Github, my password being asked each time I push. I re-created my Github account, used OAuthm signed in, etc... but no dice.

Is there anything I can do?

Cheers,

Thomas


Answers:
author: bgannin
body: Please file a ticket on <https://jira.atlassian.com/browse/SRCTREE> and we'll follow up to track down what's going on in this particular case. Adding OAuth was a fundamental architectural change and we continue to iron out any kinks that remain. Thank you for your patience.

Brian Ganninger  
Senior Mac Developer, SourceTree

comments: author: Thomas Mansencal
body: Hi Brian,  

Thanks for getting back to me, I think I solved the problem by deleting all the SourceTree entries in my Keychain. I'll come back if they reappear.

<br />

Cheers,

Thomas


author: bholm
body: Thomas, Did that solve the problem?

I too can't login to my github account in ST 2.5.2. Keeps saying the authentication failed due to bad credentials.


Tags: git
In the latest version, did you use a vulnerable tool?
Asked by Cristhian Penco:

I do not know if this is the right place to put this, but ...  

The last version of SourceTree for Windows (v2.0.20.1) use internally 7-zip v16.2 which is vulnerably (CVE-2016-7804). Please, could you update this tool?  

Thank you


Answers:
author: Mike Corsaro
body: Hello! This is only an issue with the 7zip installer. We use the portable version of 7zip, so it does not apply to us. Thanks!


author: Cristhian Penco
body: Ok Mike! Thanks!


Tags: windows
Can you add the ability to close the last tab?
Asked by Lawrence Dol:

The new interface is nice enough, but I have a workflow where I leave all projects I've worked with open until I'm done with it for the day and everything has been committed. This allows me to know that some things still need to be committed to origin or not. I keep SourceTree open all the time when I am working.  

But the new UI doesn't allow the last remaining tab to be closed. I'd like to be able to do that and have the display revert to the New Tab display when I have no project being actively worked on.


Answers:
author: jyo
body: Hi Lawrence,

Thanks for your suggestion! I've gone ahead and made a public feature request on your behalf here: <https://jira.atlassian.com/browse/SRCTREEWIN-7390>

Please go ahead and follow/vote for more updates!

Cheers,

Jesse

comments: author: Lawrence Dol
body: Thanks, Jesse.
My sourcetree is running so slow
Asked by Hans Wijaya:

My sourcetree is running so slow when commit, push, pull or also changing repository/branch. This happen since i bought new laptop and installing sourcetree there. Anyone can help me, is it the git problem? because it really delaying my project progress. thank you


Answers:
author: Ana Retamal
body: Hi Hans! Can you let us know which version of SourceTree are you using and which OS? Can you also provide any specific example on when is SourceTree going slow, and if you get any error, spinning wheel or something that help us troubleshoot your issue?

Regards :)

Ana

comments: author: Hans Wijaya
body: Hi Ana! Here is the information needed:

SourceTree Version: 1.10.20.1  
OS: Windows 10 Home  
SourceTree going slow when:  
- Launch application  
- Clone new project  
- Commit  
- Push \& pull  
It might show spinning wheel or just going slow

Regards

Hans


author: Mike Corsaro
body: Hello! Could you try and install the newest version of SourceTree? We've worked pretty hard to improve performance in the latest versions. You can find it [here](https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.1.2.5.exe)
SourceTree for hundreds of developers
Asked by Evgeniy Terekhov:

Hello Atlassian Community,

We are going to make SourceTree as a n.1 Git GUI client in our company.

I wonder if there is the best approach to registering the SourceTree?

Are there any corporate versions of the SourceTree, so that there is a simpler install/register procedure, rather than having each developer register his own Atlassian account?

Thanks.


Answers:
author: Ana Retamal
body: Hi Evgeniy!

We don't provide a way to massively install SourceTree in an Enterprise environment, it's required that every user registers the product with their Atlassian account.

Atlassian account, allows the users to easily accept Atlassian's Customer Agreement and have a single login for all of our cloud products. Additionally, it ensures that SourceTree is distributed with respect to US Export Control laws.

We are tracking direct feedback on this specific request at [SRCTREEWIN-4666](https://jira.atlassian.com/browse/SRCTREEWIN-4666). Please feel free to add your feedback, and specifics around your teams needs.

Let me know if you have any questions.

Best regards,

Ana

comments: author: Evgeniy Terekhov
body: Thanks!


author: Patrick du Boucher
body: I am also very interested in having an automatic way to roll out the installation of sourcetree to our developers. (\~500), forcing them all to make an Atlassian account is not going to be a solution for us.

This is especially true since we have the need to be easily able to install a complete profile for a developer on a VM, or a replacement machine,

Having developers re-register on each VM workstation is needless.

Kind Regards,

Patrick
Commit and push not commiting and pushing all changes?
Asked by Joshua Miles:

I am running into an issue where I will do work on my project, commit the changes and then push the changes and immediately will have unstaged changes show up in my file status tab, sometimes these are files I did not even touch and my only option at this point is to either keep doing random commits after my intended commit to try to clear it out or keep stashing and deleting the extra unstaged changes, which I do not want to do either of. Extra commits are going to clutter up my work tree and i dont want to accidentally delete something trying to clear up the clutter and I obviously can't just ignore it because then I can't pull anything.


Answers:
author: bgannin
body: We need a bit more information:

* what OS version?
* what version of SourceTree?
* what DVCS? (git or mercurial)
SourceTree for Windows forgot attlassian account and online repo accounts
Asked by albenik:

After each minor update, sourcetree asks to accept terms and login to atlassian and setup online repo accounts.


Answers:
author: bgannin
body: That's definitely not intentional. Do you recall what version you first encountered this in? Please file a detailed ticket on <https://jira.atlassian.com/browse/SRCTREEWIN> for our team to follow up.

Cheers,

Brian Ganninger  
Senior Mac Developer, SourceTree

comments: author: albenik
body: <https://jira.atlassian.com/browse/SRCTREEWIN-7392>
Using V 2.x How can i delete the saved password ?
Asked by d atlas:

Appologies if this is double posting, but the this should be the main issue i needed to solve first.

I can't delete the password that is pulled from gitkraken, it seems like it either doesn't exisit or it's adding itself back almost imeediately.

How can i permanently delete it?


Answers:
author: bgannin
body: What platform and version of SourceTree are you using?


Tags: password
In V 2.x Where does source tree store the accounts saved password ?
Asked by d atlas:

Previously, i wasn't paying attention to the 1.9x version's credentials. When i'm using 2.0 now, i found the interface displaying all my credentials.

Where does it pull the credentials from? Because i have found it pulling from gitkraken, which i have already uninstalled, but now it won't let me delete them, there must be a central place in windows where all these credentials are stored.

Where is it?


Answers:
author: minnsey
body: Hi

The credentials are stored in the Windows' Credential Manager, under the Windows Credentials section, stored with a 'git:' prefix.  

This is the pattern used by Git via the Git Credentials manager for Windows which SourceTree interacts with.


Tags: password
How do I view the full log of a file in a single commit?
Asked by kyle_delaney:

SourceTree shows a ... when there are a lot of changes. How do I see past the ellipsis? How do I view the full log of a file in a single commit? I feel like this should be obvious but I'm not seeing it.


Answers:
author: bgannin
body: We don't currently support this. Please vote on the appropriate tickets in <https://jira.atlassian.com/browse/SRCTREE> and <https://jira.atlassian.com/browse/SRCTREEWIN> to indicate your interest.

Thanks,

Brian Ganninger  
Senior Mac Developer, SourceTree

comments: author: kyle_delaney
body: How do I find the appropriate tickets?
SOURCETREE. ?ant encrease the area with files changes.
Asked by Kostya Trofimov:

I cant encrease the area with files changes at the bottom with mouse? How to encrease it?

And how to scroll to the right of the changes in file without using bottom scrollbar? It is very uncomfortable to scroll with mouse, I need to scroll by keyboard arrows.


Answers:
author: Ana Retamal
body: Hi Kostya!

You should be able to increase the size of the pane by placing the cursor on the dge between both panes (see screenshot)

![adjust-size.png](https://community.atlassian.com/t5/image/serverpage/image-id/1881i4FED18405C1A3035/image-dimensions/370x205?v=v2 "adjust-size.png")

Can you do that? If you can't, can you let us know which version of SourceTree and OS are you using?

Regarding horizontall scrolling, you'll need to do it using your mouse. If you'd like this to be different, you can submit a Feature request at [jira.atlassian.com](https://jira.atlassian.com/secure/Dashboard.jspa) by clicking on **Create**.

Hope this helps,

Ana


Tags: design

windows
Trying to give my colleague rights to edit pages
Asked by Guro_Herje_Haga:

Trying to give my colleague rights to edit pages, but even though I follow the instructions from Atlassian it doesn't work. In every group or site I check she has the same rights as me, but she doesn't get the edit-pen and then she can't edit articles.

Can you please help?

THe user is Helene Damsgaard.


Answers:
author: Rodrigo
body: Good day [@Guro_Herje_Haga](/t5/user/viewprofilepage/user-id/4126774),

Next to the tips mentioned by Tim, some permissions that have caught me off guard are:

* Permissions inherited by the parent page
  * If the parent page has a lock, so will the child.
* Confusion between groups
  * My test instance is full of "Confluence Admin" groups and variations, so when working with content \& users, its always good to check the right group, the space permissions (and here also the individual user). Example, me a site admin cannot edit a page migrated until I give my user permissions.

Best of luck!   
Rodrigo


author: Tim Kopperud
body: Hi [@Guro_Herje_Haga](/t5/user/viewprofilepage/user-id/4126774), on a page the user cannot edit you might try the following:

1. Press on the **Ellipsis** **menu** in the upper right corner (red circle in the image below)
2. Select **Restrictions**
3. On the Restrictions dialog, select **Insepct permissions**
4. In the **User's name** dropdown find the user (Helene D....).
5. In the **Permission** dropdown select **Can view and edit**

When the user is found, the dialog will indicate at which level the user was "stopped" when it comes to edit permission on that page.

Here you see an example of the permission report

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/287652iA9A75B6A2B5782B1/image-size/large?v=v2&px=999 "image.png")

You might also see [this document](https://support.atlassian.com/confluence-cloud/docs/inspect-a-users-permissions/).

When you have inspected the permissions you might post the result (image) in a comment here if you still cannot find where the "edit block" occurs.

TimK


Tags: cloud

confluence-cloud
Find Archived pages
Asked by Scott Baker:

I am using Confluence Cloud and cannot see an "Archived" button as described on the [support page](https://support.atlassian.com/confluence-cloud/docs/archive-pages/):
> Find archived pages  
> To navigate to your space's archive, scroll to the bottom of the page tree and select Archived.

Is this incorrect or outdated (or there is a problem with Confluence Cloud)?

Our administrator could not find the button either.

I know I can reach archived pages via Space Settings, but that seems to be a step backwards in usability. Is there a way to get the "Archived" button back or something similarly prominent?


Answers:
author: Dam
body: Hi [@Scott Baker](/t5/user/viewprofilepage/user-id/5020043)

It's strange I can't see the Archived button also like the doc is mentioning... Maybe Atlassian removed the button, I don't know actually...

You can use a trick if you want: you can add a shortcut in your space sidebar and point to the Archived content URL.

The URL is always as follow: /wiki/spaces/SPACEKEY/archivedpages

You just have to replace SPACEKEY by the real key of your space. Then you will a shortcut in your shorcut list and you can call it Archives... or any name you want.

Here is the documentation about space shortcut:   
<https://support.atlassian.com/confluence-cloud/docs/customize-your-space/#Space-shortcuts>

I hope this helps.   
Dam.

comments: author: Scott Baker
body: Hi [@Dam](/t5/user/viewprofilepage/user-id/722152)

Good idea, I will give that a go (once I have someone with shortcut permissions try it).

Thank you,

Scott


author: Scott Baker
body: We were able to use this workaround which gets us the same functionality so marking this as the accepted answer in absence of the old button being restored. Just a shame it's not a default button across all spaces.


author: Anand Chandran
body: I tried this method and it is not working. Is this shortcut still working for you all?


Tags: cloud

confluence-cloud
How to include "add a caption" feature in already existing template ?
Asked by abhishek_s-j:

It seems that if I write a page using "template A" when I insert an image, I am asked for its ***caption*** . But when I write a a page using a "template B" and insert an image, I am not given the same support?, I can just add a title to display when hovered over the image. I do not have the same support of adding a caption to image.  

How to include this new feature, to enable adding captions, in our existing "template A" ?

The toolbar for template A and template B are very different, is it due to certain upgrades that was done in confluence after one of the templates were created. Can this be the possible cause ?  

![Screenshot 2023-10-22 at 8.33.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/287628i2ED5E1AB83F4C33A/image-size/large?v=v2&px=999 "Screenshot 2023-10-22 at 8.33.13 PM.png")![Screenshot 2023-10-22 at 8.32.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/287629iC1906C296A08774F/image-size/large?v=v2&px=999 "Screenshot 2023-10-22 at 8.32.56 PM.png")


Answers:
author: Andy Gladstone
body: [@abhishek_s-j](/t5/user/viewprofilepage/user-id/5321128) you are on the right track. Your examples of Template A and Template B are really the Legacy Editor and New Editor. Pages initially created with the Legacy Editor, which was replaced by the New Editor in 2020, still have the Legacy Editor experience when editing.

You can convert your Legacy Editor pages to New Editor pages, which will update the way the content is displayed. There is an article on the Community that goes through this process which you can view here:

<https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>

The experience you are looking for - the ability to caption images - only exists in the new editor, and is why you are not being prompted to insert a caption on the current page you are trying to edit.

I hope this helps!

comments: author: abhishek_s-j
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) !! , This was very helpful and it gave better clarification.


Tags: cloud
Using Confluence as a Knowledge Based
Asked by Benjamin Yong:

Hello, I would like to make some enquire. I'm trying to get myself started on using Atlassian; Confluence - Cloud as part of my knowledge base. However - as I am intending to make these information public, available in the public domain through my corporate website.

I'm facing the trouble/problem of interfacing the information into my corporate website.

I am not sure if this is the correct way of using confluence as a knowledge base - but it does seem like it is suppose to work in this manner.

Please bear this in mind - that not all user who is going to access this knowledge base information is going to plan to have an confluence account.

Thank you for showing me the correct way to implement confluence.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Confluence works as a knowledge base mostly by serving up pages with KB articles on them. The people who need to read the articles are expected to visit the Confluence pages with the information on them that they need. It is not expected to be serving any articles through other systems.

You can have KB users who don't have Confluence accounts, in two ways - make the site anonymously accessible, or include a space as the knowledge base behind a Jira Service Management system, which lets Jira "customers" see all the articles.

comments: author: Benjamin Yong
body: Hi,

Thank you for your replies.

On your first point - I would expect my visitor who search up the KB articles to visit my website first, before navigating themselves to the respective KB article page to read up on the information that is required of them.

I would like to give it a try on your first suggestion - making the site anonymously accessible. Are you able to provide any article on the instruction to roll out the first implementation?

Thank you


author: Nic Brough -Adaptavist-
body: Ok, for the first point, just make Confluence part of your website, so they can go directly to the pages they need, or create something in your site that can search Confluence.

On the anonymous side, yes, you need to do two things

* Go into the global permissions and enable anonymous access to the system
* Go to each space you want to make public and add anonymous access to the permissions (this is off by default, and although you can enable it without the global setting, it won't work without the global permission)


author: Benjamin Y_
body: Yes, that's is what I thought Atlassian - Confluence could do, or suppose to do. Pretty straightforward and nothing to fancy. do you know if there are any documentation or articles to illustrate the above steps that you've mentioned? I've tried to navigate myself on the platform - but it does seems to be working for me.

Or that I'm getting lost on the platform?


author: Nic Brough -Adaptavist-
body: I'm not sure, the docs probably won't help because my answers were just a very short version.

What are you seeing on the global and space settings?


Tags: cloud

confluence-cloud