youngmon/atlassian-qna huggingface dataset:
Restrict admins to repos in projects, not all repos
Asked by juliab:

Hello,   

I am wondering if there is a way to create admin groups that only have admin access within all repos in a specific project.   

Example: Let's say I have Project A and Project B.  

Project A has Group A, which is granted the admin repo access by default when new repos are created.   

As it is now, this allows Group A admin privileges on new repos in Project B too, not just Project A.   

Is there a way to restrict a group to a single Project? Making the repo private does not assist in this.   

Thanks in advance,  
Julia  

<br />

<br />

<br />


Answers:
author: Theodora Boudale
body: Hi Julia,

I'm afraid that it is not possible to manage permissions on a project level at the moment. We have a feature request about this in our issue tracker: <https://jira.atlassian.com/browse/BCLOUD-13202> and updates will get posted there regarding the status.

In the meantime, I can suggest the following as a workaround:

* Create the two admin groups, Group A and Group B
* Change the default access of these groups from **Admin** to **None** . You can do so by opening the User Group in Bitbucket UI \> select **Edit** from the top right corner and then change **Default repository access** to **None**
* Then, you can manually add the appropriate group to each of the repos with Admin access, from each repo's**Repository settings** \> **User and group access**

I understand that this creates a bit more work, since the groups will need to be manually added to the repos, but it's the only way to prevent the groups from gaining automatically admin access to all repos.

++Please note the following:++

If these groups also have permissions to **Administer workspace** (you can find this setting in the same dialog as **Default repository access** ), even though they won't be able to view any repos they haven't been added to, they can still gain access to the repo if they know its url, by navigating to [https://bitbucket.org/\<workspace-id\>/\<repo-slug\>/admin/access](https://bitbucket.org/<workspace-id>/<repo-slug>/admin/access) and restoring their own access.

This is because they are workspace admins.

However, if they don't have permissions to Administer the workspace, this is not an issue.

Finally, I would suggest that you add yourself as a watcher in the public feature request I gave you (by selecting the **Start watching this issue** link in that ticket), if you'd like to get notified via email on updates regarding project permissions.

If you have any questions, please feel free to let me know.

Kind regards,  
Theodora

comments: author: juliab
body: Thank you Theodora, for your very thorough reply.   

<br />


Tags: bitbucket-cloud

cloud
About searching in the Confluence cloud API
Asked by ?? ?:

I'm using the API in my Confluence cloud automation.

Immediately after creating a page at "wiki/rest/api/conten",  
When I search for that page with "wiki/rest/api/content/search?cql=" it is not found. It is possible to find it after some processing, not immediately. Should there be a time interval after creation?  
If you use the following query instead of cql,  
No such problem occurs.  
"wiki/rest/api/content?"


Answers:
author: marc -Collabello--Phase Locked-
body: There is a delay until new properties are indexed by CQL. However I do not know if Atlassian publishes a minimum delay to wait for indexing.


Tags: cloud

confluence-cloud
change invoice email address in the new billing and subscription management.
Asked by Yechiel Chabany:

Hi,

I am looking for a place to change the email address to send the invoices.

I know how to do that in the old billing management, but I can't find it in the new one.

Is anybody know how to do that?

thanks :)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Yechiel Chabany](/t5/user/viewprofilepage/user-id/5162741) ,

welcome to the Atlassian community!

If you are on the cloud :

How do I update the billing and technical contacts for my Atlassian products?  

|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| *To add a billing or technical contact, any existing billing or technical contacts can log into [my.atlassian.com](http://my.atlassian.com/), select the product or subscription in question, and enter the email address of the new contact. If the new contact does not have an Atlassian Account, you will be prompted to enter a few additional details.* *To establish a new primary billing or technical contact, the new contact will need to log into [my.atlassian.com](http://my.atlassian.com/) and select **Make Primary**. The existing primary contact will then be demoted to a secondary contact and can be removed if needed.* *Within your cloud site, any Site Admin will be able to make themselves a billing contact by navigating to Site Administration \> Billing \> Overview and selecting **Make Me A Billing Contact**.* *If you have any questions about the contacts on file for your license or subscription, [contact our Customer Advocate Team](https://www.atlassian.com/company/contact/purchasing-licensing).* |

<https://www.atlassian.com/licensing/purchase-licensing#manage-account>

Hope this helps,

Fabio

comments: author: Sandee Devine
body: Thanks! You are awesome!


Tags: atl-gruland

billing

email
ADMIN - Confluence & JIRA
Asked by Amadeu Arnau:

Hello,

I am a SITE ADMIN in Confluence and we are using Jira Service Management for Ticketing \& incidences.

Why if am not in Jira Service Management group I cannot see ticketing and incidences related to me? Is it a bug?

For me, they are two different softwares. And I do not need to have full access to Jira, just as a normal user.

Thank you,


Answers:
author: Mayur Jadhav
body: Hello [@Amadeu Arnau](/t5/user/viewprofilepage/user-id/3421181) ,

I hope you are doing well!!

Even though you are Site Admin, but you need to have particular product access which you. wanted to see.

You need Jira Service Management product access to view the issue and once give access to yourself to JSM you will be added to default JSM group.

Regards,  
Mayur

comments: author: Amadeu Arnau
body: Thank you for your quick answer Mayur.

But we have normal users that are not site admin and they can enter to jira ticketing without being in JSM group. This is what I need from Jira in my case, I do not want to be a completely manager of JSM.

The only way to resolve this is not being a SITE Admin? If not I have to pay for JSM as full user...


author: Mayur Jadhav
body: No probably they might have product access, I would still suggest you pick any user and check the user details you will user is being added to the Product access of JSM if those working on tickets as agent,

In you need access to raise a ticket from customer you will not require to have product access, just add yourself to particular projects' customer sections.


author: Velizar Borisov
body: Hi Amadeu,

Jira Service Management has different licensing model. Being part of the site-admin group means you have root permissions for the platform, but you'll need to be added as an agent in the project in order to work on the requests and see all their features.

Please check the following documentation for more information :

<https://support.atlassian.com/jira-service-management-cloud/docs/what-do-agents-do-in-jira-service-management/>

Best regards,  
Velizar


author: Trudy Claspill
body: Hello [@Amadeu Arnau](/t5/user/viewprofilepage/user-id/3421181)

It sounds to me like you want to be a "customer" of the Jira Service Management product. You want to be able to enter service requests that other people will work on. You don't need to work on those service requests yourself. Is that correct?

In that case you do not need to have Product Access to the Jira Service Management product. Instead you need to be set up as a Custom for the appropriate Jira Service Management *project*.

Go to the View All Projects page and find that project. That page will show you who the Project Lead is. Contact that person and ask them to add you as a customer to that project.

![Screen Shot 2023-03-06 at 4.14.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/244157i7BAFCA5443AE226D/image-size/large?v=v2&px=999 "Screen Shot 2023-03-06 at 4.14.04 PM.png")


Tags: cloud

confluence-cloud
Create PDF Export template
Asked by I_A:

Hello is it possible to create a PDF Template with following information :

user name of the person creating the export

date of the export

page id

page version

is this possible on cloud / dc or server ? Without using page properties on every page ?

Is this possible ?

Thank you


Answers:
author: Thomas Rough _K15t_
body: Hey [@I_A](/t5/user/viewprofilepage/user-id/5117781) ,

We (K15t) develop [Scroll PDF Exporter for Confluence](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) (available on all deployment types) and this app allows you to have control over the output of your PDF exports. This includes being able to add the information you have requested (ie. Page ID, date of export etc) through the use of placeholders in an export template that you can create to define the styling you require.

If you're interested you can learn more about the app here - <https://youtu.be/42T0HcKg_V8>

Many thanks,

Thomas (K15t)


author: Pankaj Jangid
body: Yes, it is possible to create a PDF template with the information you mentioned in Confluence Cloud, Data Center, and Server.

To achieve this, you can create a custom PDF export template using the built-in Confluence PDF Layout Editor. Here are the steps to create the template:

1. Go to Confluence Administration and navigate to PDF Layouts under the Configuration section.

2. Click on the "Create new PDF Layout" button.

3. Choose the "Blank" option to create a new template from scratch.

4. Use the editor to design your template, adding any required placeholders for the user name, date of export, page ID, and page version.

5. To insert the placeholders, click on the "Insert Placeholder" button in the editor's toolbar and choose the appropriate option (e.g., "User Name" for the user name).

6. Once you have designed the template to your liking, save it and set it as the default PDF export layout.

Now, when users export a page to PDF, the template you created will be used and will include the placeholders for the user name, date of export, page ID, and page version.

Note that this method does not require the use of page properties, but it does require users to export pages using the "Export to PDF" option, rather than printing to PDF from their browser.

comments: author: Simon Powell
body: Does this only work for full Space exports, or can it be used for individual page PDFs too, the ones generated by using ... \> Export \> Export to PDF?


Tags: cloud

confluence-cloud

confluence-server

data-center
Links in newly updated pdfs don't work anymore
Asked by Sabina:

Can anybody help me? I updated a pdf, that I uploaded and since then some links (specially the updated ones) in the document don't work anymore, only if i download the pdf. But the older links work, when I open the pdf on confluence.


Answers:
author: Brant Schroeder
body: [@Sabina](/t5/user/viewprofilepage/user-id/5162661) Welcome to the Atlassian community

Did the links work before it was uploaded? How are you adding the links to the PDF?

comments: author: Sabina
body: Yes, they did. I converted a Word-Version with links to pdf and they normaly work in a pdf too.

Meanwhile I tried again. In some documents they work - in some they don't. I just have to upload an upload them again, till they work. It's trying, but what can I do?

Thanks for responding

Cheers


author: Brant Schroeder
body: Are you on cloud or server?


author: Sabina
body: It's on our Intranet, so: cloud?


author: Brant Schroeder
body: [@Sabina](/t5/user/viewprofilepage/user-id/5162661) Does the URL have Atlassian in it?


author: Sabina
body: No. it's specially for our canton.


author: Brant Schroeder
body: Sounds like you are on server. Do you have any apps installed that could impact PDF or attachments?


author: Sabina
body: Not that I know of. But what do I know. We have an IT-Admin-Division, who constantly update our security.
How can anyone export list of spaces on confluence cloud with space admin or owner!
Asked by Pankaj Mane:

If anybody want to check for the spaces created on confluence cloud with their owner. Is there any possible way to export list of spaces from confluence cloud.


Answers:
author: Rilwan Ahmed
body: Hi [@Pankaj Mane](/t5/user/viewprofilepage/user-id/4940863) ,

There is no owner concept in confluence spaces. You have only Space Administrators and Created By.

To get list of spaces in your instance, use [Space list](https://support.atlassian.com/confluence-cloud/docs/insert-the-spaces-list-macro/) macro. This will give you list of spaces, but not the admin lists.   
Also using [rest api](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-space/#api-spaces-get), you can get list if spaces. But not the admin lists.  
/wiki/api/v2/spaces


Tags: cloud

confluence-cloud
Power outage caused unpublished page to be lost
Asked by Polina Nesterova:

My colleague was drafting a page for more than an hour but it was unpublished and unsaved. A power outage happened, which caused disconnection from Wi-Fi. When they reconnected to the WiFi and re-opened Chrome, all tabs were there but this Confluence Page was missing. It can't be found in any of the recents, drafts or any general search on our Confluence space.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Polina Nesterova](/t5/user/viewprofilepage/user-id/5162631) and welcome to the community,

If your colleague navigates to **/wiki/home/drafts** can he/she sees the draft there?

comments: author: Polina Nesterova
body: Sadly, no


author: Alex Koxaras _Relational_
body: [@Polina Nesterova](/t5/user/viewprofilepage/user-id/5162631) if it's not under "drafts", then I think that the changes are lost. I know for a fact that if you publish the page and then edit it immediately, all changes are kept somewhere and are not lost. But I'm afraid in your case the draft content is lost.


author: Jerryton Surya
body: I hope this article can help you   

<https://confluence.atlassian.com/confkb/recover-a-page-after-a-failed-save-attempt-or-system-crash-264705972.html>  

<br />

comments: author: Polina Nesterova
body: None of those options work :( seems like its a system crash but weird that just an internet disconnect would cause it...an internet disconnect can be so common and surely Atlassian has solved for this


author: Jerryton Surya
body: I'm sorry to hear that none of the options worked for you.


author: Alex Koxaras _Relational_
body: [@Jerryton Surya](/t5/user/viewprofilepage/user-id/5032643) the KB you provided is for server and not for cloud. There isn't a way to turn on/off collaborative editing in cloud. It is always, and by default, on.


author: Jerryton Surya
body: Thank you [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) for letting me know


Tags: cloud

confluence-cloud
Confluence GUEST can't cleanly remove group.
Asked by Ivanna:

I add a group in the Product access -Guest access (p1),but after I removed the group(p2) I found members of the team are still guests(p3), I have checked any permissions place but they have already been removed(p4).

Do I need to go to other places to remove the guest permission of the team?

Group members can't view any confluence space now(p5)![p1.jpg](/t5/image/serverpage/image-id/243875i6825583EE71C6636/image-size/large?v=v2&px=999 "p1.jpg")![p2.jpg](/t5/image/serverpage/image-id/243876i708E7F6603F4DF37/image-size/large?v=v2&px=999 "p2.jpg")![p3.jpg](/t5/image/serverpage/image-id/243877iCFCB1BB0698253AD/image-size/large?v=v2&px=999 "p3.jpg")![p4.jpg](/t5/image/serverpage/image-id/243878iCB98868F4F65738A/image-size/large?v=v2&px=999 "p4.jpg")![p5.jpg](/t5/image/serverpage/image-id/243879i7C71A716079B936A/image-size/large?v=v2&px=999 "p5.jpg")....

Urgent help!


Answers:
author: Ivanna
body: Jira support confirmed that although the administrator has removed the guest of the group, it still exists in the background database, so the Jira developer finally removed it manually.


author: Trudy Claspill
body: Hello [@Ivanna](/t5/user/viewprofilepage/user-id/5095725)

A Guest user has to be explicitly granted access to an individual space, as a Guest user can have access to only one space at a time. Have you gone through all the Spaces' Permissions and removed Guest users from the individual spaces?

comments: author: Ivanna
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,

In fact, members of the CX-Team group aren't guests , but just want to test the Confluence GUEST permission to see what would happen after adding the group, so I removed the group after the test .

I expected that members should be able to see all the spaces not only one as a guest, but I found that even if the group has been removed in Confluence GUEST, everyone in the team is still displayed as a guest, which is not normal.


author: Joseph Gardener
body: I am experiencing this as well. Add users as guest, then removed them from guest and added them to a full confluence user and they still show up as guest.


author: Trudy Claspill
body: [@Ivanna](/t5/user/viewprofilepage/user-id/5095725)

[@Joseph Gardener](/t5/user/viewprofilepage/user-id/4921972)

Did you both confirm that users are not in the confluence-guests-??? user group?

For both of you I would recommend having your Admins contact Atlassian support directly.

<https://support.atlassian.com/contact/#/>

If you can report back what you learn, that would help educate the community.


author: Joseph Gardener
body: For my issue. It turned out to be a timing mechanism associated to the user account. It cleared up after about 30 minutes to 1 hour.


Tags: cloud

confluence-cloud
Why can't I create hyperlinks that open in a new tab or window??
Asked by Christine Hurst:

I've searched help, and community, and its confusing, as the threads are gfetting too techical for me, but why the heck can't you open a link in a new tab???

This is BASIC web-based functionality isn't it?

Why would YOU (atlassian) want your customers to be taken away from your product when they click a link?


Answers:
author: Brant Schroeder
body: [@Christine Hurst](/t5/user/viewprofilepage/user-id/5151149) Welcome to the Atlassian community

You should vote for this functionality here: <https://jira.atlassian.com/browse/CONFCLOUD-65558> My guess that this is not a huge deal as most individuals are navigating in the application and if there is an external link they just open it in a new tab by middle click on the mouse or right clicking and selecting it.


Tags: cloud

confluence-cloud
Restrict a Forum in Confluence to Outside Users Via Link
Asked by IDOE:

In part of a Confluence space, I'm looking to design a forum with a specific setup in mind. Yes, I'm aware there are several forum apps for Confluence out there that can be hosted on any page, but I specifically need to have a forum where users would only be able to join the Forum with a specific link. (either a join link to the forum app, or a join link to that page)

With that latter in mind, I saw that Confluence is currently exploring a public link option (<https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>), which could be an answer, but I'm wondering if the barrier I'm running into is that setting space/page permissions on Confluence can only be done if you can insert the emails of Confluence users. The problem is here is that the forum users would not have Confluence accounts.

Any advice you could offer would be appreciated.

--Nate


Answers:
author: Blue Ridge Consultants
body: The closest I can think of doing this would be to use the guest external collaboration feature. Its currently in beta and more details can be found here:

<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

Maybe the above feature plus the share content with links can get you most of the way there?

The biggest issue I see with this is you would need to manually invite the guests and give them access to the space so that would probably be a deal breaker.

Interesting use case, I'd like to see if anyone has implemented your exact use case in cloud.


Tags: cloud

confluence-cloud

forum

link
How can i exclude exclude a site Section from Taskview
Asked by Frank Lohfeld:

Dear Confluence Pros,

i have a a Confluence Template and i have on One side a list of the Participants of a meeting and a checkbox for every Participant to check who is present.  
And in this Protokoll it is possible the we wrote ToDo with the same checkbox.  
On a Startpage with all Protokolls i will collect all ToDos/Task from the Sites. But not the not present participant.  

How can i exclude a Section from my Pages in the "Task Report Macro"

Thanks in Advanced


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Frank Lohfeld](/t5/user/viewprofilepage/user-id/1595116) ,

did u try to use parameter *columns* in the Task Report Macro?

<https://confluence.atlassian.com/doc/task-report-macro-590260009.html>

Btw, please add a screenshot of you current result and your desiderata.

hope this helps,

Fabio

comments: author: Frank Lohfeld
body: hello and thank you - but i think this isn't the solution.

in my opinion, with columns i can only determin what parameters are displayed. But i have this page  

![screenshot_1031.png](https://community.atlassian.com/t5/image/serverpage/image-id/244783iD26D346F271DBB4C/image-size/large?v=v2&px=999 "screenshot_1031.png")

what i need is, the "Todos" in the red frame shouldn't displayed in the Task Report Macro. But Todos on every other position should be displayed.  
In the red frame that is only a Participant list.   
Or have you an other possibility to realize a very easy Participant list where i can check who is present


Tags: confluence-server

server