youngmon/atlassian-qna huggingface dataset:
CDM WIKI Edit access
Asked by Sheetal Chandarana:

Hi

One of my colleagues Sian Morgan ([sian.morgan@roche.com](mailto:sian.morgan@roche.com)) is trying to log into CDM WIKI and make edits to the documents but she doesn't have the right.

Please can you help with this usse asap.

Thank you in advance.

Sheetal Chandarana


Answers:
author: SunRiser
body: Hello Sheetal,

Is the user Sian Morgan is *unable to login to the Wiki* or she is able to log in but *unable to edit a page or attachment*?

If the issue is with login to Wiki, then please make sure the [User is added with proper permissions](https://confluence.atlassian.com/conf59/add-users-and-set-permissions-792498553.html)

If Ms. Morgan is able to login to wiki but unable to edit, then please check [Page restrictions](https://confluence.atlassian.com/confcloud/add-or-remove-page-restrictions-724764891.html)

Regards,

Mahesh Krishna
Page Updating restriction or waiting for confirmation to update
Asked by Tamari Janelidze:

Hello! Can I put a restriction so that the user to be able to edit the page, but not to be allowed to update it until the confirmation from the Admin. So, I can see first what is changed and then confirm publishing of changes.


Answers:
author: Thomas Schlegel
body: Hi [@Tamari Janelidze](/t5/user/viewprofilepage/user-id/3162878) ,

with plain Confluence, this is not possible.

You can do something like this with an app like Comala Workflows, but there might also be others.

comments: author: Tamari Janelidze
body: Thanks! maybe I try Comala Workflows first.
Making Confluence blog posts public
Asked by Ian Mitchell:

I want to be able to make some of our blog posts public. Is it possible to allow access to people who have no Confluence licence?

Thanks


Answers:
author: Shannon S
body: Hello Ian,

Thank you for contacting us.

This is not an easy task. It's easier to leave one space in Confluence completely open to the public, and then keep your blog posts on that.

If this is what you'd like to do, your administrator must first turn on the global permission for anonymous access. Then, you would need to turn on anonymous access for the entire space:

* [Make a Space Public](https://confluence.atlassian.com/confcloud/make-a-space-public-827106208.html)

The last step would then be to immediately lock down any other pages within the space that do not need to be public. Otherwise, everyone on the internet would be able to read it.

This is a lot of work, so if you do not want an entire space to be public and you don't want to have to restrict pages one at a time, then your other solution would be an add-on. Something like [Publish Pro - Share Page - Link \& Mail](https://marketplace.atlassian.com/apps/1220562/publish-pro-share-page-link-mail?hosting=cloud&tab=overview) would be able to do that for you.

I hope that helps, but let me know if you have any questions about it.

Regards,

Shannon

comments: author: Ian Mitchell
body: Decided to try the first option and that will work for what we need

Thank you :)


author: Shannon S
body: You're welcome, Ian! Let me know if you have any trouble.

Edited to add: If you're going to go with the first route, your best bet is to make one space that will be only for blogposts, and then don't open up any of the other spaces. Otherwise, it's really a lot of work for you.

I hope that's clear!

Regards,

Shannon


author: Pascal
body: Is this suggestion still the only way to make the blog pages public from a private space that has nearly all other pages set to private?

There's no other way on Confluence Cloud than to put public blog pages on a separate space where all pages are viewable by anonymous visitors?

pascal


author: Shannon S
body: Hi Pascal,

In order for an anonymous user to be able to access a page on the space in the first place, you need to give Anonymous access to the space itself. This will by default allow anonymous access on all pages within the space, thus the reason that you will need to manually lock-down pages that you don't want anonymous users to access.

I hope that's clear, but let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
how to sync confluence calendar with outlook
Asked by Divya:

Please explain be


Answers:
author: Divya
body: Hi [@Olga Videc](/t5/user/viewprofilepage/user-id/1156369) [@Olga Videc](/t5/user/viewprofilepage/user-id/1165043) Please suggest me the solution

comments: author: Olga Videc
body: Hello [@Divya](/t5/user/viewprofilepage/user-id/2212145)

I personally don't use that but this is what I found

Subscribe to a Team Calendar from Outlook (Windows) {#toc-hId--1416227772}
--------------------------------------------------------------------------

There are two ways to synchronize your calendar in Outlook:

* **Two-way sync** (CalDAV) - allows you to view and update Team Calendars events in Outlook. This option requires a free CalDAV Synchronization plugin for Outlook and is only available for Windows users. Requires Team Calendars 6.0 or later.
* **One-way sync** (iCal) - allows you to view, but not update, Team Calendars events in Outlook
* A complete guide in Atlassian documentation

**Atlassian documentation** with steps

<https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html>

For older versions of confluence,

<https://community.atlassian.com/t5/Confluence-questions/Confluence-and-Outlook/qaq-p/2872>

<https://community.atlassian.com/t5/Confluence-questions/Can-the-Confluence-Team-Calendar-be-Connected-to-an-Outlook/qaq-p/144491>

BR, Olga


Tags: jira
Forwarding From IIS Server to Ubuntu
Asked by Markus Steinke:

Hi,

i have installed Confluence on Ubuntu Server.It is reachable \<Server IP\>8090 and over Server Name . I want to check the User Certificates. I know how to chceck with IIS.

Has somebody an Idea how ican forward from IIS to the Confluence.

I have tried the Tomcat Connector but it didnt work. (Bad Gateway)

Thank You for your help


Answers:
author: Nic Brough -Adaptavist-
body: Have a run through <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html>


Tags: confluence-server

server
Jira SD and Okta
Asked by Ramakrishna:

We have Jira SD and Confluence . For SAML we are using Okta . Please let me know what is the best practice to integrate Okta Is it with Jira SD or Confluence .

Any pointers or reference would be very helpful regarding the integrations with Okta

Thanks in advance.

Regards

Ramakrishna


Answers:
author: Shradha Kamble
body: Hi [@Ramakrishna](/t5/user/viewprofilepage/user-id/3313003),

You would need Okta users to have the same set of Groups and permissions along with the profile attributes. This can be achieved using User Profile and Group mapping provided in miniOrange SAML SSO plugins for Jira SD and Confluence.

Jira: <https://marketplace.atlassian.com/apps/1215430/jira-saml-single-sign-on-sso-jira-sso>  
Confluence: <https://marketplace.atlassian.com/apps/1215542/single-sign-on-sso-confluence-saml>

The main advantage of using it is users are created on the fly (no duplicate users) and can invoke single logout(when logout from Jira SD/Confluence, auto logged out from Okta). One can enable Single Sign-On for Jira SD customers and agents both at a time. You can also allow only customers to login and restrict agents or vice versa.

If you want some customers to login via SSO into Okta and not all the customers then you can achieve this using Auto-Redirect functionality.

We support basic SAML features along with extended features like Custom Attribute Mapping, Secure Admin Access, etc.

<https://plugins.miniorange.com/atlassian-saml-jira>  
<https://plugins.miniorange.com/atlassian-saml-confluence>

You can reach out to me at [atlassiansupport@miniorange.com](mailto:atlassiansupport@miniorange.com) to discuss your integration further. We provide end to end configurations free of charge.

Full disclosure: I work for [miniOrange](https://www.miniorange.com/) top Atlassian vendor.

Thanks,  
Shradha  
miniOrange


author: Jon Espen Ingvaldsen Kantega SSO
body: Hi [@Ramakrishna](/t5/user/viewprofilepage/user-id/3313003)

They way to proceed depends on which platform you are on (server, data center or cloud). For cloud, you option for achieving this is with Atlassian Access. Data center (not server) has native support for basic SAML features. Both server and data center can benefit of [Marketplace SSO apps](https://marketplace.atlassian.com/search?query=sso%20saml). A main advantage of many of these marketplace apps is that both agents and customers in Jira SD can benefit of SSO (login via Okta). Another advantage is richer user provisioning features, which allow you to administrate everything around user access to the Atlassian product in Okta (avoid duplicate maintenance of users, groups and memberships).   

Full disclosure: I work for [Kantega SSO](https://marketplace.atlassian.com/vendors/1211151/kantega-sso) one of the top marketplace vendors. You can try out our apps for free, and please reach out if you want a demo or need assistance from our support team.  

Have a nice day!  
-Jon Espen  
Kantega SSO


Tags: jira-service-desk

okta
Page is blocked in confluence
Asked by PaulaA:

Hi,

We recently have updated to version 6.14 and for some pages the content seems blocked, like loading for ever. I am admin in the spaces, admin in confluence and cannot see it or edit or anything

I have clear the cache also and t happens to few users in the same pages.

Any ideas? Thanks!


Answers:
author: Mirek
body: Hi [@PaulaA](/t5/user/viewprofilepage/user-id/2285945) ,

Did you check on a different browser, network? What was on that page? Any integration or heavy macro added by a plugin? Does page open for some users or all of them do not see content?

Maybe you can try to reach edit more directly via URL? (just change page ID)

comments: author: PaulaA
body: Hi [@Mirek](/t5/user/viewprofilepage/user-id/781521)

I have checked on a different browser and the issue is the same. You can see on the screenshot.

It happens to different users and in different networks.

Based on the view, I will say it has no special macros. Only some to show some Jira info but other pages on the same space has the same and they look good

How do I change page ID?

Thanks

![2019-06-14 11_05_43-SDEV Supporting Processes - AvaMaps - Avaloq Confluence UAT.png](https://community.atlassian.com/t5/image/serverpage/image-id/57628iB200AEBF9D653DDF/image-size/large?v=v2&px=999 "2019-06-14 11_05_43-SDEV Supporting Processes - AvaMaps - Avaloq Confluence UAT.png")


author: Mirek
body: So where is exactly the issue on the screenshot? Page seems to be loaded with content..


author: PaulaA
body: Hi,

no, you see the content has another layer on top and the content looks like grey..

The editable ones looks like this one:

![2019-06-14 11_27_03-SDEV Supporting Processes COPY - AvaMaps - Avaloq Confluence UAT.png](https://community.atlassian.com/t5/image/serverpage/image-id/57632iEB21AB98DFD21D2B/image-size/large?v=v2&px=999 "2019-06-14 11_27_03-SDEV Supporting Processes COPY - AvaMaps - Avaloq Confluence UAT.png")

I can "see" the content but not like a normal page so something is going on there, isn't it?

Thanks


Tags: confluence-server

server
System requirements for Paxata
Asked by Vaishno Kumar:

Hi Team ,

I wanna know about Paxata some point could you please help me on following below topic

* Check Hive connectivity option through Paxata trial (test server)
* Other source connectivity
* Possible to download Paxata trial version?
* Whats the system config for installation Paxata ?


Answers:
author: Thomas Schlegel
body: Hi [@Vaishno Kumar](/t5/user/viewprofilepage/user-id/3339998) ,

if you want to know more about paxata, you have to ask them, not us.

This is a community about Atlassian's products.

Thank you
User Directories - Multiple values in User Name Attribute?
Asked by Matt Goldstein:

I would like to allow users to login to confluence with either their sAMAccountName or userPrincipalName from a connected user directory.

Is it possible to specify multiple values in the user name attribute?


Answers:
author: Ismael Jimoh
body: Hi Matt,

Not to my knowledge as the application expects a unique username per person.

From experience and knowledge of the application's design, there is no way the application would see 2 different entries and assume it's the same user.

Cheers. If anyone else has an idea, please do share.
"No Matches Found" when granting permissions to a Confluence page
Asked by David Matis:

I thought everyone in Oracle had permissions to <https://confluence.oraclecorp.com/confluence>. I just added a new page to my personal space and tried to grant a few colleagues permissions and received a "No Matches Found" error. Two of the people are kim.levin@oracle.com and cathy.liang@oracle.com.

I'm collaborating with a global team and need a secure place to share resources. Any idea what's up?

david.matis@oracle.com


Answers:
author: SunRiser
body: Hello David,

Are the users able to login to your Confluence?

Do they belong to any group in Confluence? If yes then, does the group has **can use** permission in Confluence and space permission? To verify this:

1. [Global permissions](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview) - Navigate to **Cog icon \>\> General configuration \>\> Gloabal permission**
2. [Space Permissions](https://confluence.atlassian.com/display/DOC/Assign+Space+Permissions)- Select the space of the page you want to restrict, navigate to **Space tools \>\> Permissions**
3. User view - This will show the groups that a user belongs to and check if the status is active or disabled. To check this, navigate to **Cog icon \>\> User Management \>\> Show all Users** then click on the user to view user details).

Regards,

Mahesh Krishna
Cannot edit DrawIO diagram, but can see it
Asked by Jeff Rauch:

This has happened to me on two different occasions, slightly different steps but same outcome. In both cases, the end result is I have a diagram I cannot update. I can assure you there are no page permissions issues that are causing it as I am the admin for both.

Step 1 (both scenarios): Created a diagram but forgot to change the name before I started working

Step 2 (both scenarios): Completed the diagram and couldn't find a "Save As" option so saved it with the generic name "Untitled Diagram"

Step 3.1 (scenario #1): Decided I wanted the diagram on a different page than the one it was created on, so I removed the diagram from the original page and added to the new page. I could not edit the diagram from the new page, so I added it back to the original page and still no luck.

Step 3.2 (scenario #2): Tried to change the name of the diagram from the attachments page. After doing that I could not update the diagram... so I changed it back, still no luck.

I need to make changes to both and 'd really prefer to not start from scratch again, any help would be most appreciated.


Answers:
author: John Almeida
body: Hi Jeff,

Step 1 \& 2, I don't believe Draw.io has a "Save as", but rather includes a File -\> Rename which I think you are referring to in Step 2.

Step 3.1 \& 3.2 - I'm assuming you used the "Embed Draw.io diagram" option when you tried to move it to a new page which I am also finding it hard to figure out how to edit.

I did find that by going back to create a new Draw.io diagram in the new page and then in the template library, clicking "Recent", it allowed me to edit my original diagram. See what I am referring to [here](https://cl.ly/1c84e0a8056d).

I hope this helps! If this doesn't work, you can always switch to Gliffy ?


Tags: cloud

confluence-cloud

draw.io
When creating from template, I want the new page under the page starting from
Asked by Karen Hayden:

I have a page to which I have added the Create from Template macro. I have a user created template associated to that button. when the user click the button to create a new page, I want that page to appear as a child page to the page from which I clicked the button.

* Starting page (w/button)
  * New page created from template when button above selected

Seems like the new page is created under the root or home page of the space, not under the page where I started. Is it possible to direct the Create from Template to create ++under a specific page++ in the identified space?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, the macro is a bit weak, it does not take account of current page, or allow you to create from a named page.

There are a couple of macros in the marketplace that do do this, although the only one I know of is part of ThemeBuilder called "create child" (it's mostly the same as the built in one, but asks for a page to create under. If left blank, it uses the current page)


author: EPS Software Engineering AG
body: Hi Karen,

If you are on Server, our Confluence app Page Tree Creator could be a solution. You find it on the Marketplace ([link](https://marketplace.atlassian.com/apps/1214062/page-tree-creator-blueprint-creator?hosting=server&tab=overview)) and here are our [LIVE EXAMPLES](https://focuspro.eps.ch/display/PEPSMarktExample).

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Page Tree Creator)
Table of Contents direct links do not work in the address bar
Asked by Aleksandr Paren:

Hi. Maybe somebody knows workaround for issue, which happens in Confluence Cloud only.

I am using the Table of Contents macro which generates links from the headings on the page. But then I am copy link from the table of contents in the address bar for Google Chrome nothing happens, page cannot be scrolled to the necessary page header.


Answers:
author: Shannon S
body: Hello Alexander,

Thank you for contacting us.

I've tested this in both the old editor and new editor. I am only replicating it in the new editor on Cloud. Can you confirm if you are experiencing the same? Does this work for you when testing on the old editor?

I'm also interested to know which browsers you were able to replicate this in. Is it only Chrome, or are you having the same problem across other browsers?

Thank you for your help!

Regards,

Shannon

comments: author: Aleksandr Paren
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) it reproduces when I am creating not the blog post in the new editor and this is the standard editor (maybe this is the old).

It reproduces in the:

* Google Chrome
* Mozilla Firefox

It works only in Microsoft Edge.

This is the [example from our public](https://crystals.atlassian.net/wiki/spaces/INT/pages/1646189/WEB-+WS#WEB-%D1%81%D0%B5%D1%80%D0%B2%D0%B8%D1%81%D1%8B%D1%8D%D0%BA%D1%81%D0%BF%D0%BE%D1%80%D1%82%D0%B0(%D0%BF%D0%B0%D1%81%D1%81%D0%B8%D0%B2%D0%BD%D1%8B%D0%B9WS)-%D0%9F%D0%BE%D1%84%D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%B0%D0%BC) documentation.


author: Shannon S
body: Alexander,

Thank you for confirming that. If you're creating a blog post, then it does use the new editor. I believe this is the bug that is affecting you:

* [CONFCLOUD-62589](https://jira.atlassian.com/browse/CONFCLOUD-62589) *Following a link to an anchor within another page doesn't scroll at all after getting to the other page*

Please click **This affects my team** and you will be automatically added to the list of watchers.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: confluence-cloud
Global use of "How to Articles" in confluence
Asked by Rob:

I would like to create a section where I keep the master copy of "how to" articles and as they are updated they would update all other copies copies of these articles throughout confluence (other KBs). Is this possible.


Answers:
author: Stephen Sifers
body: Hello Rob,

From my understanding, it sounds as though you have sections of articles which you want to keep the master locked down and referenced into additional articles. If this is the case, then you'll want to use the Excerpt macros within Confluence cloud. This macro will allow you to select some or all of a page and will enable that excerpt to be used within other pages (multiple times). Page permissions will apply on this, and you need to ensure users have access to read/view the excerpted page itself. Further information on this may be found at the following:

* [Excerpt Macro](https://confluence.atlassian.com/confcloud/excerpt-macro-724765191.html)
* [Excerpt Include Macro](https://confluence.atlassian.com/confcloud/excerpt-include-macro-724765190.html)

I hope this information proves helpful and you're able to reference out your master document while maintaining editorial control over the contents.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Interactive Matrix
Asked by Darryl Beckett:

I have a matrix which I use to score business priority scores for Analysis items in our project backlog

Running down the left I have 5 Categories and across the top I have 5 weighted priorities. The Excel file I use allows a user to put an "x" under one of the 4 priorities for all of the 5 categories and it adds them up and provides a priority of: Highest, High, Medium, Low

When I use the Confluence Excel macro it only lets me view the excel file. It doesn't allow user interaction.

So my questions are:

- Is there a way to use the Excel Macro to allow user interaction?

- If there isn't is there away to create an interactive table for the user's to use?

As a secondary question in regards to the Excel Macro how does it work with files and multiple tabs?


Answers:
author: Stephen Sifers
body: Hello Darryl,

The information you've provided sounds like a bug request we have currently. Currently you're only able to edit Excel files via their native application and not within Confluence cloud. The bug for this can be found at [CONFCLOUD-56515](https://jira.atlassian.com/browse/CONFCLOUD-56515), please vote and watch this request to receive future updates to its status.

There is additional information on the office excel macro at [Office Excel Macro](https://confluence.atlassian.com/confcloud/office-excel-macro-724765234.html) which has the following note acknowledging the feedback received per this macro:
> A note on the Excel macro
>
> We've received feedback that the Excel macro doesn't meet expectations in some cases. There are some known issues with it right now, which are detailed below. So why are we proceeding with the rollout? We're making infrastructure changes for the overall benefit of Confluence users, but they mean that we can't keep the old Office and PDF macros working much longer. We need to proceed with the rollout so we can move forward with the infrastructure changes that have a much wider impact than this macro.
>
> In saying that, we, of course, genuinely care about every user's experience with Confluence, and always want it to be the best. If you're having real trouble with the new file viewer in the Excel macro, comment on [this issue](https://jira.atlassian.com/browse/CONFCLOUD-54876) and let us know. There unfortunately isn't a short-term fix, as we do need to move off the old Excel macro, but we'll keep working on a better solution for the Excel macro.

While not a direct answer, I do hope this clarifies the issue you're having along with providing the bug request for the issue and the acknowledgement of the feedback from the macro itself.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud