youngmon/atlassian-qna huggingface dataset:
User in group can not access space despite being a member of a group with permissions
Asked by Joe Conaty:

I had a new employee start. We have a group called "employees" and I added this user to the employees group. When the user logged in, they cannot access the "Employee Resources" space even though the user is in the employees group, and the employees group does have access.

Adding this employee as an individual in the Space Permissions page allows them to see the page. However, we also have certain pages that have restricted access, and explicitly grant access to employees.

Other users are set up in the identical way, and work just fine. This seems to be some type of glitch in setting user permissions based on group membership.


Answers:
author: Brant Schroeder
body: [@Joe Conaty](/t5/user/viewprofilepage/user-id/4860930) Welcome to the Atlassian community

Have you tried using the permission inspector yet? <https://support.atlassian.com/confluence-cloud/docs/inspect-a-users-permissions/>

Is the user showing in the group in Confluence?

comments: author: Joe Conaty
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank you!

Looks like permission inspector requires premium membership. That is not an option at the moment.

Yes, the user is showing up in the group in Confluence. All other users in that same group (and users in identical groups to the problem user) have no issues with permissions in this space.


author: Brant Schroeder
body: [@Joe Conaty](/t5/user/viewprofilepage/user-id/4860930) If you add them to a different group that has access will this user get access to the space?


author: Brant Schroeder
body: [@Joe Conaty](/t5/user/viewprofilepage/user-id/4860930) Are you still having an issue with them accessing the space with that group?


author: Joe Conaty
body: I like the idea of adding this person to a different group to see if the access will work. I will investigate. Thank you for following up.


author: Holger Bracker
body: Quick question regarding this issue:

is the user a direct member or nested member in the user group?

It seems to me that depending on the depth of nested members/groups confluence is struggling if there are nested groups in a user group. Anyone who can confirm this?


author: Brant Schroeder
body: You are correct nested members are not synced by Confluence.


Tags: cloud

confluence-cloud
Re-order page list not working again!
Asked by Paul Burville:

Space settings re-order pages find the parent page, then select A-Z to sort in that order, the sort works come back out and then go back in the sorting is back as it was before the A-Z sorting. No its not the browser or caching as other pages its works fine on.

Any idea as for something so simple I shouldnt need to hunt around for 30 mins looking for possible causes.

I'm Admins also using Chrome latest version, it works fine on some page and not on others that are setup in the same way. its as if the A-Z sorting is working at the point of change but not being saved.

TIA


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Paul Burville](/t5/user/viewprofilepage/user-id/4741147) ,

welcome to the Atlassian community!

Please could you check if you can edit all the pages that you are trying to reorder? Even if you are a space admin, someone could have restricted some pages in edit so you can't complete that operation.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Confluence Cloud Version
Asked by Anand Rajaraman:

How do I find what version of Confluence Cloud I am using?


Answers:
author: Dirk Ronsmans
body: Any specific reason why you need this information?

The version of Cloud is simply "Cloud".

It will be constantly updated by Atlassian directly and there is no added value to knowing the internal version of your Cloud instance so I'm wondering if you have any underlying question?

comments: author: Anand Rajaraman
body: Thanks [@Dirk Ronsmans](/t5/user/viewprofilepage/user-id/124602) ..I am trying to install the scroll viewport plugin and got to see different versions it is supported for Datacenter and Server, but not for Cloud.

If it has got something to do internally and is being abstracted, then cool.

Rgds,

Anand


author: Nic Brough -Adaptavist-
body: Cloud and server are fundamentally different and the apps you can install have to be too. It is not about the supported versions on Cloud, it is just whether there is an app or not!

The version of an app for Cloud is the same as Cloud itself - the version you would end up with if the app did have a Cloud version would simply be "Cloud"


author: Srinatha T
body: Hi [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824) ,

Welcome to Atlassian community.

On the confluence page, Do you see an question mark logo.

go to ![](https://confluence.atlassian.com/confkb/files/179441565/941609617/1/1513553758168/New+help.png) \> **What's new**

You should find the info there.

Thanks,

Srinath T


Tags: cloud

confluence-cloud

version
Creating context sensitive help using k15t scroll viewport
Asked by Anand Rajaraman:

What are the step-by-step instructions in creating context-sensitive help using k15t scroll viewport?


Answers:
author: Srinatha T
body: Hi [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824) ,

Welcome to Atlassian community.

Since this question is more specific to K15t macro, its better you post it in [k15t community](https://k15t.zendesk.com/hc/en-us)

Quick search on the web got me some results. Hope this helps.

* [context-sensitive-help](https://help.k15t.com/scroll-viewport/latest/server/context-sensitive-help-165943084.html)

Have a good day.

Cheers

Srinath T

comments: author: Anand Rajaraman
body: Thanks [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) , but the link (<https://help.k15t.com/scroll-viewport/latest/server/context-sensitive-help-165943084.html>) is about server edition page keys. I need to know how to set page keys in Confluence Cloud.

Regards,

Anand


author: Srinatha T
body: [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824) , if any of our community members use K15t then they should be able to provide some info. But I still feel that you should post in K15t community .


author: Laura Parraga -K15t-
body: [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824) I'm Laura from the Scroll Viewport team. This is the link for the documentation of the Cloud version: <https://help-cloud.k15t.com/scroll-viewport/How-To-Embed-In-App-Help.843515185.html>

Now, that How To Article has a bit of a different focus, rather than being about context-sensitive help it's about 'in-App Help'. We've written up a blog post to clarify the differences: <https://www.k15t.com/rock-the-docs/misc/context-sensitive-help-vs-in-app-help-which-is-more-helpful>

Currently, there's some extra work you need to do to ensure that the links you integrate into your product remain stable and resilient to changes. There are already a few things you can do today (e.g [set up redirects](https://help-cloud.k15t.com/scroll-viewport/Manage-Redirects.1464434689.html#ManageRedirects-Maintainstablelinksforyourin-apphelp)or [customize your URLs](https://help-cloud.k15t.com/scroll-viewport/Specify-URL-Segments.14120943617.html#SpecifyURLSegments-Customizethearticlesegment)) and in parallel, we are also currently working on a feature similar to the Page Keys feature that we have in our Server apps.

Please feel free to reach out at help@k15t.com, we're happy to clarify any questions you have and look into this together.


author: Anand Rajaraman
body: Thank you [@Laura Parraga -K15t-](/t5/user/viewprofilepage/user-id/3711695) for sharing the related contents.


Tags: cloud

confluence-cloud

context

k15t

scroll-viewport
View or edit macro properties
Asked by Wayne Davis:

I'm working to edit the Page Properties Report that was put together by another user. In the Edit 'Page properties report' Macro I would like to see how they went about putting it together with regards to column heading syntax and any other variables they may have used. Is there a way to display this information? Also, if an error is made when a macro is first used, how do you fix it?

And yes, I'm new to this.

Thanks.


Answers:
author: Brant Schroeder
body: [@Wayne Davis](/t5/user/viewprofilepage/user-id/4832570) welcome to the Atlassian community

The page properties report only shows the fields contained in a pages page properties macro. In the options section of the report macro you can change the fields that are displayed.

Here is some helpful information:

* <https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>
* <https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html>


Tags: confluence-server

macro

server
Fetch modified date information
Asked by RichardA:

Hi Team,

I want to find last modifier/editor and how many times each confluence page got updated in single space.

Can anyone help me how to do this requirement.

i am using Oracle database. is it possible to get the required info using db query.

Thanks !


Answers:
author: Suvradip Paul
body: Hello [@RichardA](/t5/user/viewprofilepage/user-id/3697346) ,

I presume you could check page history and view changes done in different versions, please check this guide - <https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html> and let me know if that helps.

comments: author: RichardA
body: Hi [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672) I am looking for entire instance information. i think Its very difficult to find the each page information using page history.

Thanks !.


author: Srinatha T
body: Hi [@RichardA](/t5/user/viewprofilepage/user-id/3697346) ,

Welcome to the Atlassian community.

Yes, you can fetch this info from database as well. The below article has the queries , you can go through the same.

* [how-to-obtain-a-list-of-all-pages-their-authors-and-related-information-from-the-confluence-database](https://confluence.atlassian.com/confkb/how-to-obtain-a-list-of-all-pages-their-authors-and-related-information-from-the-confluence-database-968687591.html)

I hope the above information helps. Have a good day

Thanks,

Srinath T

comments: author: RichardA
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) Thanks for the update.

I can able to fetch the info from the above mentioned URL.

My requirement is to fetch the entire page event information i.e, how many times one page got updated and who ever updated the page.  

Can you help me how to do this using database query.

Thanks !


Tags: confluence-server

server
Github to Confluence
Asked by Umer:

Hi - I want bulk migrate GitHub wiki to confluence, I know there is markdown option but it is quite manual. Has any one done this ? Please help


Answers:
author: DJ
body: Hey Umer,

We have had to do this several times, and we've found that the business rules \& requirements are trickier than the eventual writing of the migration scripts.

Most of the complexity comes with dealing with links, attachments and where (space/page hierarchy) you want your pages to land in Confluence.

If you have very few links or attachments, and are willing to do manual cleanup after the fact, then looping over your pages and wrapping them in one of these macros as you call the[create content API](https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-post) will get you most of the way there:

* [Markdown Macro for Confluence](https://marketplace.atlassian.com/apps/1211438/markdown-macro-for-confluence?hosting=cloud&tab=overview)
* [Markdown for Confluence](https://marketplace.atlassian.com/apps/1211445/markdown-for-confluence?hosting=cloud&tab=overview)

Usually we see this done with some kind of CSV that maps source and target locations.

If you want to have your content converted to native Confluence storage format, check out this plugin, which can do that (disclaimer, my team wrote it!)

* [Alt Text Editor](https://marketplace.atlassian.com/apps/1227492/alt-text-editor?hosting=cloud&tab=overview)

Good luck!

DJ


Tags: confluence-server

server
Confluence child overview in block form
Asked by Jonathan De Bondt:

hey there,

Is there a macro available that displays the child pages of page in blocks like the current page overview generates? Ideally, i would ike to find a macro that uses this display format and where you can add photos to displayed blocks.

![Block overview pages.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/191604iA8DF7005AC41BB93/image-size/large?v=v2&px=999 "Block overview pages.JPG")

Curerntly, I only know of the child overview macro but i find it a bit of an outdated overview.


Answers:
author: Srinatha T
body: Hi [@Jonathan De Bondt](/t5/user/viewprofilepage/user-id/1164191) ,

Welcome to Atlassian community.

Have you tried Content by label Macro. I used it in the past and dont remember the details clearly but you can list pages, which are related together by the label.

You might want to look into the below web page.

* [content-by-label-macro](https://confluence.atlassian.com/doc/content-by-label-macro-145566.html)

I hope the above info helps. Have a good day.!

Thanks,

Srinath T

comments: author: Jonathan De Bondt
body: Thanks Srinatha, i also know of this overview list along with page propertes report but for our use case we find it no to give an easy overview of our content.

People these days need some easy things to click on and like shny things with photos and such and the page overview i added in post gives an idea of more or less what i want.


Tags: cloud

confluence-cloud

hierarchy

page
Exporting data from confluence by API
Asked by IT:

Hello, fellow friend at Atlassian Community

we are currently migration from your products to our self-hosted solutions. While trying to fetch the content (GET /wiki/rest/api/content/{id}?expand=body) we receive this response

{"id":"1839693886","type":"page","status":"current","title":"???????????","macroRenderedOutput":{},"body":{"_expandable":{"editor":"","atlas_doc_format":"","view":"","export_view":"","styled_view":"","dynamic":"","storage":"","editor2":"","anonymous_export_view":""}},"extensions":{"position":2466},"_expandable":{"childTypes":"","container":"/rest/api/space/1C","metadata":"","operations":"","schedulePublishDate":"","children":"/rest/api/content/1839693886/child","restrictions":"/rest/api/content/1839693886/restriction/byOperation","history":"/rest/api/content/1839693886/history","ancestors":"","version":"","descendants":"/rest/api/content/1839693886/descendant","space":"/rest/api/space/1C"},"_links":{"editui":"/pages/resumedraft.action?draftId=1839693886","webui":"/spaces/1C/pages/1839693886","context":"/wiki","self":"<https://poisondrop.atlassian.net/wiki/rest/api/content/1839693886>","tinyui":"/x/PoCnbQ","collection":"/rest/api/content","base":"<https://poisondrop.atlassian.net/wiki>"}}

in which content value is missing. We had a assumption that is may be occuring due to permissions, but this is odd as we out main account, which we use to access API definetly have view permission.

Could you please tell us how do we export data from our confluence instance ?  
Please send your response to muradyan@poisondrop.ru

Regards,


Answers:
author: Srinatha T
body: Hi [@Yuri Pronin](/t5/user/viewprofilepage/user-id/4228704) ,

Welcome to Atlassian community.

I am not an expert in this area but you might want to check the below feature request and vote for the same. Also, check the work arounds provided. I think it has all the info you need.

* [CONFSERVER-40457 - Add REST API endpoint for generating space exports](https://jira.atlassian.com/browse/CONFSERVER-40457)

I hope the above information helps. Have a good day.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
404 Error - Oops, you've found a dead link.
Asked by Rajdeep Singh:

All my users cannot access any links on Confluence

We are getting 404 Error

Oops, you've found a dead link. {#toc-hId--1179032106}
------------------------------------------------------

Is anyone else getting this?

Even as a admin I am getting the same error


Answers:
author: Stephen Sifers
body: Hello, We're sorry you've been impacted by this incident. We have sent email communications to all affected customers which provide further details of the incident as well as a[link](http://status.atlassian.com) for live status updates. Reach out to us at <https://support.atlassian.com/contact> if you have any questions or concerns.

Additionally, we're checking and validating anyone who has posted in Community to report their site has been impacted and we are creating a support request on their behalf. If you're unsure if an issue has been created for your site we suggest reaching out to your site admins or technical contacts.

Regards,  
Stephen Sifers \| Product Lead, Community


author: Dirk Ronsmans
body: Seems to be an ongoing issue with sites being down/maintenance. Your issue is most likely related.

<https://jira-service-management.status.atlassian.com/incidents/0bcftpvmjkpt>


author: Stephen Sifers
body: Hello,  
We apologize for the length of this ongoing incident and for not being more proactive in our communication with you. We understand how mission-critical our products are for you and want to make sure we are relaying the most accurate information possible.

While we really want to get in front of you live to answer your questions, we are prioritizing getting customers up and running first and foremost. We will host an AMA (Ask Me Anything) after we get all of our customers fully restored.

In the meantime, please add your questions [here](https://community.atlassian.com/t5/Feedback-Forum-questions/Updates-and-Q-amp-A-on-active-incident-affecting-Atlassian/qaq-p/2000572) and we will respond as quickly and transparently as we can. Some questions may not be answered until we do an official PIR, but we will let you know that and answer as much as we can now.

Our Chief Technology Officer Sri Viswanath has posted [a blog about this incident](https://www.atlassian.com/engineering/april-2022-outage-update) with more background and details, and our team is working around the clock to move through the various stages for restoration.

We are working 24/7 to restore your service. Thank you to those who have been sharing all the information you know from your support requests. Thank you for being open, honest, and caring for your fellow Community members. This speaks a lot about what makes Community a special place.

Lastly, if you're unsure if a support request was raised on your behalf, please let me know, and I will personally check. My team and I went through all Community posts related to this incident to ensure everyone's site had a support request.

Regards,  
Stephen Sifers \| Product Lead, Community


Tags: atl-rvw

cloud

confluence-cloud
Questions Leaderboard for a Space
Asked by Mike:

Hi Atlassian,

Does the Product team work on the suggested feature below link?  

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Questions-A-Leaderboard-for-a-space/qaq-p/717389>  

<br />

It would be great if this is implemented.


Answers:
author: Srinatha T
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/4783681) ,

Welcome to Atlassian community.

Yes, the suggestions are considered. But it depends on feedback and usage scenarios from various resources. The suggestions are implemented as per the [policy.](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

So in order to raise awareness and importance of this request. I recommend you to please vote , comment and watch the feature request. This helps the development team to prioritise the request.

I hope the above answers your question. Have a good day!

Thanks,

Srinath T

comments: author: Mike
body: Thanks [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) for your inputs. This makes sense. :)


author: Srinatha T
body: [@Mike](/t5/user/viewprofilepage/user-id/4783681) , Thanks. In case you feel that your question is answered , feel free to accept the answer. This way this thread will be marked closed and the community members can focus on open issue's.


Tags: confluence-server

server
toc in sidebar
Asked by Sudhir Bhatia:

help me getting my toc in sidebar

I am getting like this

![TOC1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191548i89CE12FBBC8C3AA0/image-size/large?v=v2&px=999 "TOC1.PNG")

I want like this

![TOC2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191549iE05D11BF4483E74D/image-size/large?v=v2&px=999 "TOC2.PNG")


Answers:
author: Jeanne Fischer
body: [@Sudhir Bhatia](/t5/user/viewprofilepage/user-id/4775516) You can change the page layout to 2 column using the thin column on left or right to insert your TOC and then the wider column for your content. This worked well for my needs.


author: Jack Brickey
body: Hi [@Sudhir Bhatia](/t5/user/viewprofilepage/user-id/4775516) ,

You cannot get the TOC in the sidebar. What you can see in the sidebar is the page tree but not sections in a page.

comments: author: Jack Brickey
body: [@Sudhir Bhatia](/t5/user/viewprofilepage/user-id/4775516) , I was checking the marketplace and found this addon but not for Cloud. There might be others out there,

[easy-heading-macro-floating-table-of-contents](https://marketplace.atlassian.com/apps/1221271/easy-heading-macro-floating-table-of-contents?tab=overview&hosting=datacenter)


Tags: cloud

confluence-cloud
Migrating a plugin from AttachmentManager API to AttachmentService API
Asked by Frank Blankenburg:

Hi.

I wrote a plugin which manages page attachments via the [AttachmentManager API](https://docs.atlassian.com/ConfluenceServer/javadoc/7.15.0/com/atlassian/confluence/pages/AttachmentManager.html) . After upgrading to Confluence version 7.15, I do have various problems with that including large a amount of accumulating open file handles during the day. I suspect this API being deprecated/legacy now might be related to this.

So I would like to migrate the plugin to API version 7.15 and use the [AttachmentService API](https://docs.atlassian.com/ConfluenceServer/javadoc/7.15.0/com/atlassian/confluence/api/service/content/AttachmentService.html) instead. But I cannot find examples of how to use this API and perform basic tasks like read the attachment data as string, setting the attachment creator, ... except from some githib projects addressing parts to these topics only.

Is there a practical guide of how to use the AttachmentService API or even a document describing the migration process ?

Alternatively, an example of how to read the attachment content data into a byte array or a string via JAVA using this new API would be of great benefit for me.

Thank you very much.


Answers:
author: Frank Blankenburg
body: Ok, some corrections: The error described above has not been caused by the deprecated AttachmentManager API. Instead, some InputStream objects had not been closed after use and some behavior behind the scenes changed so that this led to accumulating handles after the update to 7.15 only. Maybe some internal caching or changes in the garbage collection, but ultimately my fault here (always close your streams).

Nevertheless, having a hint to some AttachmentService API documentation would be helpful.

comments: author: WW
body: Agreed:
> some AttachmentService API documentation would be helpful


Tags: api

attachment

confluence-server

java

migration

server