youngmon/atlassian-qna huggingface dataset:
Release Version actions - access
Asked by Jen Wright:

Which user rights or permissions do I need to give a user in order for them to be able to take Actions on release versions?


Answers:
author: Muhammad Ramzan_Atlassian Certified Master_
body: Unfortunately Jira does not have a specific permission for versions. You need to grant the "Administer Projects" rights to those users whom you want to be able to create or manage versions.

comments: author: Jen Wright
body: Is that the same as the Release Vehicle Kyle mentioned above?


author: Kyle Foreman
body: Hi Jennifer,

In Jira Align, 'releases' are named Release Vehicles. In Jira, 'releases' are named Fix Versions. My response was for Jira Align, and Muhammed's response was for Jira.

These 'releases' do sync between the two platforms, which may be adding to the confusion. :)

Let me know if you have any follow up questions.

-Kyle


author: Jen Wright
body: Thanks Kyle!


author: Muhammad Ramzan_Atlassian Certified Master_
body: Thanks [@Kyle Foreman](/t5/user/viewprofilepage/user-id/3047613) for the clarification. I thought she was asking for JIra :)


author: Kyle Foreman
body: Hi Jennifer,

If trying to grant access to Release Vehicles in Jira Align, you'll need to update the user's system role. This can be done on the Administration -\> Roles page. Expand the Program section and then search (it's quicker than scrolling!) for Release Vehicle. You should see Add, Save, and Delete toggles.

Please note, this will update permissions for all users with that system role. Let me know if that helps resolve your issue!

-Kyle
What does it take to get a human to respond?
Asked by Michael Cleaver:

I sat through an online demo of JIRA Align.

Within minutes I received a ROBO email from Mariam Balaparya \<[mbalaparya@atlassian.com](mailto:mbalaparya@atlassian.com)\> saying that they noticed I view a demo and asked if they could schedule a time to "understand what is driving my interest in JIRA Align".

I responded back within 9 minutes that YES! I would love to chat about it and went on to provide a synopsis of what we would use JIRA Align for and provided my contact info.

No reply that day.

Weekend rolls through no reply on Monday. I sent a follow up email to Mariam. No reply.

Tuesday no reply. Giving up on Mariam if she is even a human I went to the support website and filled out a request for some human to contact me regarding Align since I have had no luck with Mariam.

I received a ROBO automated reply "WE GOT THIS!" or something stupid like that with again no phone number to contact and a DO NOT REPLY email address.

Wednesday - So I replied to support-system@am.atlassian.com asking for an update from a human.

I get an automated reply stating.

Proxy Commenter commented:

'My name' \<[my company email account](mailto:michaelc@ATS-INC.com)\> either does not have access to this issue or does not have a valid account.

I have spent $77,000.00 with Atlassian so far in 2019 and I can't get a human to respond to a simple request where I WATCHED A DEMO AND SAID YES I WOULD LIKE TO DISCUSS!!!!!

How appalling is that!


Answers:
author: Stephanie Bailey
body: Hi Michael,

I'm so sorry for the experience you have had. I love that you are interested in Jira Align and would be happy to share more. I am def a human, although sometimes without coffee I may be more like a robot, but am happy to answer any questions you might have. I found your email so will send you a quick email to get a call set up.

Thanks for being an Atlassian customer!  
Stephanie
Jira Align - is Priority meant to be an option for Features?
Asked by Kelley Cooper:

If I add a **Feature** from the big blue **Create+** button, **Priority** is an option.

![Screenshot_2019-09-13 Jira Align.png](/t5/image/serverpage/image-id/66241i2F02A8951C2A241A/image-dimensions/445x291?v=v2 "Screenshot_2019-09-13 Jira Align.png")

If I create a **Feature** from the *Add Feature* button or from within an **Epic** the **Priority** field is not displayed. (please note Priority is vaguely mentioned in the Help doc).

![Screenshot_2019-09-13 Jira Align(1).png](/t5/image/serverpage/image-id/66242i5452A4D7AD6D6822/image-dimensions/351x159?v=v2 "Screenshot_2019-09-13 Jira Align(1).png")

Is **Priority** intended to be displayed for Features and it's a defect it is only displayed in 1 location? Or a defect it is displayed in the 1 location?


Answers:
author: Kyle Foreman
body: Hi Kelley,

The fields displayed on the form can be configured by your administrator and are specific to a portfolio (i.e. different portfolios can use different fields). In order to determine the portfolio, a program(s) must be selected. When creating a feature from an epic, we're able to determine the feature's program/portfolio based on the epic's program/portfolio.

When creating a feature from the create button, all default fields are displayed until a program is selected. Once you select a program, does the form update and display the expected fields?

Let me know if this resolves the issue or if you have any follow up questions!

-Kyle
Jira-Align team level reports in Confluence
Asked by 1mccoy:

I'm building a Confluence dashboard for my portfolio and I would like to pull reports from Jira-Align (AgileCraft) team level. Is this possible? I am able to pull Jira reports into Confluence.


Answers:
author: Melissa Ushakov
body: We currently don't have a way to automatically pull reports into Confluence. As a workaround you could put a hyperlink to the report in Jira Align in your Confluence page. Hope this helps!


author: Tom O'Connor
body: Just as a reminder, many of the reports in Jira Align have the ability to export or save the charts so that you could add them to a Confluence page. Many of us at Atlassian and Jira Align are working with our awesome Product Managers to help define what a confluence integration could look like for our customers.

![Screen Shot 2020-01-10 at 8.44.20 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/78526iADEDEFB839F94472/image-size/large?v=v2&px=999 "Screen Shot 2020-01-10 at 8.44.20 AM.png")


author: Ben van den Berg
body: [@Melissa Ushakov](/t5/user/viewprofilepage/user-id/3097642)   
Does JIRA Align plan to have similar functionality that JIRA Software has, to enable Confluence to embed JIRA Align work-items, sprints, risks, impediments, PI etc?   

The described ability is critical to enable teams, programs, roadmaps etc, to be shared on Confluence spaces.

comments: author: Melissa Ushakov
body: [@Ben van den Berg](/t5/user/viewprofilepage/user-id/3590631) that's the direction we would go based on what we've been hearing from customers.


author: Ron Yumol
body: Any update on this direction? It would help to have Jira Align data available in Confluence spaces.


author: Ben van den Berg
body: I didn't see anything in the roadmaps presented in September 2020. Does it mean it is still on the backburner for the next 12 months? Hopefully not.


author: Ben van den Berg
body: Hopefully, this functionality will be on the next roadmap - PLEASE - our agile teams are begging for it!
Cross Project Releases
Asked by Curt Holley:

Are "we" crazy/alone for having a requirement of Cross Project Releases in AR to be able to add more than one release from one project into a Cross Project Release?

i.e.

Project A has Release 1.9 \& 2 that is part of the cross project release

Project B has Release 11

Project C has Release 1.3


Answers:
author: Jesse Staub
body: Yes! This is a problem for us also. It pretty much makes the whole plan tool useless for me.


author: ihe
body: Totally agree with you Curt! We also have a need to be able to add more than 1 release from each project into a cross-project release!


Tags: advanced-roadmaps

cloud
CSV exports in Advanced Roadmaps not exporting all shown values
Asked by Tim Stenzel:

We have an Advanced Roadmaps Plan which is working fine. All the data, also custom fields, are shown as it should be. When I perform an csv export via the dedicated button on the top, I get a csv file with all shown issues, but in one column are some values missing and I have no clue why.

The custom field I am talking about is a standard User Picker. There are values for all exported issues. When exporting the same issues via the Issue navigator, everything works fine. Exporting the data via ARM, 90% of the values for this field are missing...


Answers:
author: Levente Szabo _Midori_
body: If you don't insist on CSV but a more powerful, native XLSX file would also suffice, you can take advantage of the integration between [Better Excel Exporter](https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira?hosting=cloud&tab=overview&utm_source=cac&utm_medium=cac-comment-1706436&utm_campaign=gh) and Advanced Roadmaps.

You can export all plan details correctly and reliable, like this:

![jira-portfolio-export.png](https://community.atlassian.com/t5/image/serverpage/image-id/169601i315AE41C0BDC5A02/image-size/large?v=v2&px=999 "jira-portfolio-export.png")

or [create Excel reports](https://www.midori-global.com/products/better-excel-exporter-for-jira/cloud/documentation/integrations/portfolio-for-jira?utm_source=cac&utm_medium=cac-comment-1706436&utm_campaign=gh) based on the Advanced Roadmaps managed data.


author: Sandeep Shapelly
body: [@Tim Stenzel](/t5/user/viewprofilepage/user-id/2532485)

I'm having the similar issue.. User picker field data is missing on csv file but visible on plan board.

Do you find fix for this issue.? Any help would be appreciated..!!

Thanks

Sandeep

comments: author: Sossina (Nini) Negash
body: Also seeing the same thing where csv export doesn't show all values on Jira Data Center Advanced Roadmaps.

* custom user picker enabled in plan.
* custom field user picker value displayed on UI.
* export to csv and not all values that are displayed are exported.


author: Barney Dalton
body: Me too


author: Oliver Kurth
body: Same for us


author: Alexander Artemenko
body: Hi Everyone, I have discussed this behaviour with Advanced Roadmaps for Jira Dev team and current behaviour should be considered as a defect. In order to get this issue addressed, I have logged the bug report [JPOSERVER-4361](https://jira.atlassian.com/browse/JPOSERVER-4361).

I am afraid, but at the current point of our understanding of this defect, there is no workaround possible and the problem could be addressed only from the application's source code perspective. Please feel free to add yourself as a watcher to this bug report.

Thanks!

Alexander


author: Suresh Mantrala
body: [@Alexander Artemenko](/t5/user/viewprofilepage/user-id/4627024) : Is there any Cloud related bug recorded?


Tags: advanced-roadmaps
Best practice for start/end dates in Advanced Roadmaps
Asked by Darrel Jackson:

I'm starting to roll out Advanced Roadmaps in our organisation. It's a relatively mature Jira instance so it has a number of custom fields for start/end dates depending on the context.

Are there any best practices for selecting which date fields should be used for start date / end date in Advanced Roadmaps? When I create a brand new plan it defaults to "Start Date" (custom field 12010) and "Due Date" (the in-built field).

How do others have this set up?

Are people tracking planned dates and actual dates separately? I'm thinking that's not very relevant when planning using scaled agile techniques.


Answers:
author: Darrel Jackson
body: I'll answer my own question after 16 months of usage.

Best to use Start Date and Due Date. No need for Target/Planned Start and Target/Planned End as any Start Date/Due Date in the future is "target" and any Start Date/Du Date in the past is "actual".


author: Michelle Schmidt
body: We're a mature instance but just getting started with Advanced Roadmaps. We are using Planned Start (custom) and Due Date.


author: elizabeth_jones
body: I have custom fields for Target Start, Target End, which is what drives my roadmap gantt chart. I also use start, due date for tracking actuals to plan.

comments: author: Ari Romanenko
body: Hey [@elizabeth_jones](/t5/user/viewprofilepage/user-id/3739559)

can you share a bit more on your setup? We are trying to do the same but it seems Warnings are not working on such setup. We want to see a warn when Start date is later than Target start date.


author: Erin Quick-Laughlin
body: [@elizabeth_jones](/t5/user/viewprofilepage/user-id/3739559) - we have some teams that follow the same pattern, but I'm curious why we even need Target Start \& Target End - what's the value prop? What does it help improve in your company?


author: Michelle Schmidt
body: A Target/Planned Start Date is needed for the Gantt chart, which some people love for sharing as a visualization with Business partners.

Some teams enjoy using the Target/Planned Start Date for managing the backlog - thinking of starting on time helps finish on time, and also helps sort through the clutter of things that don't need to be started until, say, next month.


author: Erin Quick-Laughlin
body: I forgot about expectation setting with externals. Definitely need a separate storage for that. ;)  

<br />


Tags: advanced-roadmaps
Dependency style
Asked by Curt Holley:

I've just noticed the Dependency style option in "view settings" (FYI - am trialing the new header style...in case that matters) But changing it to Lines from Badges doesn't seem to make any difference to the view. I was hoping this would evoke lines between the dependent issues on the Timeline. If not, what is it supposed to do?

![depend.png](https://community.atlassian.com/t5/image/serverpage/image-id/144476i4856BBFB05479CF2/image-size/large?v=v2&px=999 "depend.png")


Answers:
author: Sara Hekmat
body: Hi Curt,

The dependency lines will be visible if the dependent issue is also in the plan. For instance, if you have a dependency on an external issue or an issue that is filtered or it is in another group (in case your plan is grouped by something) then instead of a line, a link icon is shown.

For more information about the new feature, take a look at our [docs](https://confluence.atlassian.com/advancedroadmapscloud/monitor-dependencies-1026045961.html "https://confluence.atlassian.com/advancedroadmapscloud/monitor-dependencies-1026045961.html").

Regards,

Sara

comments: author: Curt Holley
body: Thanks [@Sara Hekmat](/t5/user/viewprofilepage/user-id/4080863) makes sense. This is awesome to have!!!


author: Seth Chatterley
body: Hi [@Sara Hekmat](/t5/user/viewprofilepage/user-id/4080863) in my current advanced roadmap, I have checked that the dependencies are: 1) in the plan, and 2) has no specific external fitler and I'm still seeing it as a badge and not a line. Any idea what could be going on here?

comments: author: Seth Chatterley
body: Could 'another' group be defined as an issue in another board or that has another component?


Tags: advanced-roadmaps

cloud
How to prevent shared teams from Advanced Roadmaps from showing up in all JIRA projects?
Asked by Chris P_:

Currently if you make a shared team in Advance Roadmaps it shows up in every project in JIRA, which is painful since the teams are not sorted and you have dozens of teams.

Is there any way to limit the teams shown to a certain project?

Is there any way to sort to the list at least? (then team naming would solve this)

Scriptrunner solutions would be fine, I just can't find any api commands that would allow me to control the options available.


Answers:
author: Curt Holley
body: Hi [@Chris P_](/t5/user/viewprofilepage/user-id/3620499)

Not sure this is possible (at this stage) and I think the key is in the name "Shared" Teams. The ability to us a team anywhere has advantages, but yes! does mean all teams are always visible from the Picklist.

I'll assume your on Jira Cloud?? (as we are).

What we do is prefix the team names with their Jira projects key. This helps everyone know which project (or ART) the team is part of and groups them all together as (on cloud at least) they show in the picklist in alphabetically order...and of course you can start typing to refine the list. *see example below.*

*![INT.png](https://community.atlassian.com/t5/image/serverpage/image-id/144469iC31F61F0474827A0/image-size/large?v=v2&px=999 "INT.png")*

comments: author: Chris P_
body: We're on JIRA Server, apparently it doesn't sort the names or the prefix solution would be valid.

(still annoying if you have 60+ teams, but not unreasonable if they're sorted as you show)

I'd use a custom field, but the grouping function in Advance Roadmaps doesn't support custom fields. So doing this breaks a bunch of other functionality.


author: Curt Holley
body: Right. Those "server compromises" are quite severe (I haven't used AR/Shared Teams on Server).

Unfortunately I think you are stuck, as you are right, AR will only accept the Team field.

Only idea I can think of that may help is; If you have an automation tool (Scriptrunner/Automation for Jira etc)??

You could at least auto assign most team members to their Team. That way, they rarely have to think about the Team field, as it always adds their Team at creation.


author: Chris P_
body: Scriptrunner is actually one of the reasons we are sticking with server (and migrating to data center) as Cloud doesn't support a lot of functionality there.

Auto-assignments are a little hazardous when it comes to cross-team stuff so I've kind of avoided trying to figure that one out. Also, not sure where I would store (\& maintain) the mappings for 1000+ people.

Was hoping someone had an idea via script to do this, the api right now seems too limited to handle this.


author: Curt Holley
body: Yeah, we do it on Cloud with the built-in Automation for Jira. Which is really simple for people to use. We do it per project and the Scrum masters look after their own teams.

In other words....spread the load. That said, yes, it does come with maintenance as people move through teams and isn't right for everyone.


Tags: advanced-roadmaps
What does this message mean, "Plan contains team-managed projects"
Asked by Sue Hannan:

When I select my plan I am receiving this warning and am not quite sure what it means. "Plan contains team-managed projects". My guess it is telling me it doesn't support Next Gen projects and one of my projects that is being pulled in is Next Gen. Is it really telling me something else and if so, what is the warning telling me?


Answers:
author: chucktalk
body: Team managed projects are next-gen projects indeed. Are you pulling in multiple projects (in other words classic and next-gen)? Or are you pulling in just a next-gen project? Only ask as there are differences between the classic 'Company Managed' projects and the next-gen 'Team Managed' projects which do not play well together.

comments: author: Sue Hannan
body: Thank you. We are pulling in multiple projects. Since we are using parent link and a label on epics to tie epics to our Initiative board (separate project), I believe there may be some next gen out there. So, are you saying that a classic is also referred to as 'Company Managed' project while next gen also referred to as 'Team Managed' project; hence the error message? We are aware Advanced roadmaps does not handle Next gen projects well and wanted to confirm the message is in fact related to this situation. The reason is if it were something else that we could address, we would. As I read your comment further, is it that they don't do well together and therefore if I separated them into separate plans, I may not get the error/warning or is it bc next gen do not play well with Advanced Roadmaps? Thanks!


author: chucktalk
body: Hi [@Sue Hannan](/t5/user/viewprofilepage/user-id/3731991) - that is correct: Company Managed projects are also known as Classic Projects, while Team Managed projects are also known as Next-gen projects. I suspect that there is a problem with bringing in the next-gen projects into the AR view. I would recommend working with support to resolve the errors though, as they would look at the actual errors and have insight into the data.


Tags: advanced-roadmaps
Sort my projects
Asked by Becky Broderick:

Can I custom sort my projects in the advanced roadmap? It wont let me drag and drop custom sort them like you can with issues. Or how can I sort them by either start or due date?


Answers:
author: Vero Rivas
body: Hi [@Becky Broderick](/t5/user/viewprofilepage/user-id/4402759)

Look at this post, maybe can help you

<https://confluence.atlassian.com/advancedroadmapscloud/sort-issues-1019379755.html>

Cheers

comments: author: Becky Broderick
body: Thanks Vero. That shows me how to sort the issues within the projects. I want to reorder the projects themselves in the advanced roadmap. Looks like they are stuck at alphabetical. I dont see an option to add a due date to a project anywhere?


author: Curt Holley
body: No [@Becky Broderick](/t5/user/viewprofilepage/user-id/4402759) there is no such concept (as due date) at the project level...that kind of info is expected to be contained within the issues of the project. I think you would have to do some cunning alphabetical naming contention of the project to get them in a distinct order....which might be overkill.


Tags: advanced-roadmaps
How to exclude Sub-tasks from velocity insights in Roadamp?
Asked by Ahmed Saleh:

We are unable to rely on projected sprint calculations, it keeps showing subtasks as unestimated issues. As part of our practice, we don't estimate subtasks, we estimate only stories and epics. Is there a way around that?


Answers:
author: Vinod Ramadoss
body: Hi Ahmed,

Am presuming you are using advanced roadmap, if so my recommendation is to create a JQL filter where the query includes only user stories and epics, and associate this saved query to "Associated issue source" column (under Teams tab). Hoping this helps.

Sharing a video (just for reference),

<https://www.youtube.com/watch?v=lE2HIZpJKxg>


Tags: advanced-roadmaps

server
Advanced Roadmaps Review Changes Is Slow
Asked by Pam Fick-Gerster:

We are running Advanced Roadmaps version 3.28.0. My plan has 1 project with 54 issues.

When reviewing changes, we are experiencing performance issues. It took 90 seconds to commit 12 changes.

On my plan, I created 5 issues and updated 7 others. When I Review Changes and then click Save Selected Changes in Jira, a popup box for each new issue appears and I have to click Create. This makes the process much slower.

Questions:

1. Why does the dialog box come up for each new issue creation? The box only has three fields on it; project, issue type, summary.

2. Are there any known performance issues for saving changes?

3. What is the expected time to save changes?


Answers:
author: DJ (61 429 578 954)
body: [@Pam Fick-Gerster](/t5/user/viewprofilepage/user-id/751413) I have the same issue ! when creating many new items in the plan I am prompted with a "Set Required Fields" pop up for each new item and it seems the only thing it is showing for you to review is the "Summary" field which is mandatory but already populated.

It would be good that only "Required Fields" that are NOT populated are raised to be addressed and if all mandatory fields are already populated then just skip the pop up box.


Tags: advanced-roadmaps
How do I set working days in advanced roadmaps?
Asked by Luke McShane:

Hello

I am setting a plan in Roadmaps, but the number of days showing on the plan is inaccurate as it is taking into account weekends.

I am in the configuration of the plan in the redesigned planning interface , but there is no option for setting working days. This use to be in the same section as setting the timezone, but the whole section has gone.

Any help is appreciated.


Answers:
author: Russell Zera
body: Has anyone entered a support ticket for this? if so, can you link it here so others seeing issue can watch the ticket for resolution?


author: knoorani
body: I am also having the same issue


Tags: advanced-roadmaps