youngmon/atlassian-qna huggingface dataset:
Confluence Monthly backup
Asked by Ruchin Lakhani:

We are planning to have a monthly 'offline' backup of our Confluence workspace. This is necessary in the event of a Confluence service outage where team members will still need access to these documents. Ideally we would want a monthly backup that overwrites the previous month.

Is there a way to achieve this? Thanks in advance.


Answers:
author: Maria Korolenko
body: Hello [@Ruchin Lakhani](/t5/user/viewprofilepage/user-id/5072840) !

Like Alexis said above, there is no in-built solution to automate a backup of your Confluence data. You can manually export pages and spaces and keep that as a backup.

However you can use third-party apps that allow you to create automated backups and will allow you to restore or export Conflence.

When restore is needed[Atlassian team recommends](https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/How-to-recover-Confluence-data-if-content-is-deleted-and-what/ba-p/2253707) to use [Rewind](https://rewind.com/products/backups/confluence/)as an automated backup and restore solution.

I just want to mention that we're planning to add export option on top of what's already there to allow users to access their data at all times and keep it on premise if needed.


author: Alexis Robert
body: Hi [@Ruchin Lakhani](/t5/user/viewprofilepage/user-id/5072840) ,

currently there is no built in solution to generate a backup automatically.

Instead, you can have a look at this documentation from Atlassian : <https://confluence.atlassian.com/jirakb/automate-backups-for-jira-cloud-779160659.html>

It describes how to automate backups, either from a Jira Automation rule, or using standalone scripts (Powershell or Bash).

Let me know if this helps,

--Alexis


Tags: cloud

confluence-cloud
How can I get more than 20 Butler Buttons per board? Can I pay for more? or is there a workaround?
Asked by Brandon Molle:

Can I pay for more? or is there a workaround?


Answers:
author: milynnus
body: [@Brandon Molle](/t5/user/viewprofilepage/user-id/3836519)

Didn't know that there is a limit. The workaround would be using a CF dropdown as the trigger since you will be on the card when you set or change it. Reset it as part of command. Try it.
Track open email
Asked by Martin Repe?:

Is in this request something new? I have experiences with Trello, but this option is missing for me. I had to use an another app and then is Trello unnecessary for me. Thank you.


Answers:
author: Artemis
body: Hi [@Martin Repe?](/t5/user/viewprofilepage/user-id/4826324), welcome to the Atlassian Community. Can you share some more information about your question? I'm not sure I understand what you're asking, but glad to assist with some more details.
Will Trello bill me for every member I added in Board on my Standard Trello Account
Asked by Esmer:

If I wanted to add 15 graphic artist members to work on a project, Will I be billed for each member?


Answers:
author: Ste Wright
body: Hi [@Esmer](/t5/user/viewprofilepage/user-id/4826187)

Check out this page to work out when a member is billable on a paid subscription: <https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard>

I'd also check this page to see guest types, and the difference between free and billable guests: <https://help.trello.com/article/1236-board-guests>

Ste
Automatically invite user to new board - Zapier?
Asked by JonYetter:

I have a zap set up when someone signs up for a membership through memberstack, it copies a template board and I was wondering if anyone knew of a way to automate inviting them to the newly created board? Either within Zapier or any other way.


Answers:
author: Alex Andreessen
body: Hey! Did you find a solution for this?


author: Alex W
body: Hey [@JonYetter](/t5/user/viewprofilepage/user-id/661751) - I recommend asking Zapier support if they know a way at contact@zapier.com


Tags: automation

invite

zapier
Show can I copy the custom field value into other cards with checklist links
Asked by Philippe Gallant:

![Screen Shot 2022-03-18 at 3.45.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/188930iF2CF3F834FBA434B/image-size/large?v=v2&px=999 "Screen Shot 2022-03-18 at 3.45.33 PM.png")

I tried to use this command when I created a button: for each card linked from an item in checklist "Process Work", set custom field "CBT" to "{{%CBT}}". it is not working. Need your assistance on this. Thank you!

Philippe


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Philippe Gallant](/t5/user/viewprofilepage/user-id/4741818) ! Welcome to the community :) you'll need to use the {customfieldvalue} variable in your rule. Just be careful of looping - I'd suggest diffirenciating the "trigger" card vs the "action" cards by adding a condition to your trigger. E.g.

*when custom field "CBT" is set in a card in list "Trigger", for each card linked from an item in checklist "Process Work", set custom field "CBT" to "{customfieldvalue}"*

comments: author: Philippe Gallant
body: Thank you for your quick reply.

OK, will this copy 018 at CBT text value into each card under checklist links?


author: Hannah Humbert - Simpla Workflows
body: Yes, should do! Is it not working for you?


author: Philippe Gallant
body: I tried this rule: when custom field "CBT" is set in a card in list "In Process", set custom field "CBT" to "{customfieldvalue}"

In the card where the checklist is and I entered 018 and the checklist where the cards are didn't add 018 on each card.


author: Philippe Gallant
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) I tried to use the card button with this command: for each card linked from an item in checklist "Process Work", set custom field "CBT" to "{customfieldvalue}"

This didn't work as well.

I will be away for the evening and I will try again tomorrow or next week. Thank you for your help.


author: Hannah Humbert - Simpla Workflows
body: [@Philippe Gallant](/t5/user/viewprofilepage/user-id/4741818) In the example I gave above, the trigger is based off a custom field value change. I believe the ability to copy a custom field value only works if the CF value was involved in the trigger, AFAIK, it won't work if the trigger is a button.
What is my Atlassian / Trello Account anyway?
Asked by RicBret:

An organization I belong to has been using Atlassian for a couple of years and recently started managing event data in Trello.

Another group I'm working with needs help tracking bugs in some software and I thought Trello would be a good candidate, flexible, activity tracking, visible by public, etc.

When I logged into Trello I noted that all my work, regardless of the organization I'm working with, falls under the same Trello umbrella. This seems fine, but I just want to make sure that settings and paid account stuff doesn't cross-over from one workspace to another.

Is there anything to be concerned about here, or potential confusion for the users (some of whom are in both of my groups) may suffer?


Answers:
author: RicBret
body: Thanks, I'm trying to do a full evaluation here, and somehow got opted into a Premium preview. Is there a way to turn my permissions back down to the Free level so I can complete that and determine if the base user levels are sufficient for our trial? If I have to wait for the two weeks to expire that's an incredible setback to my investigation.


author: Ste Wright
body: Hi [@RicBret](/t5/user/viewprofilepage/user-id/4825713)

Your Atlassian Account is a single entity - and permissions allows you access to multiple products or in this case, Trello Workspaces.

Whilst you can access multiple Workspaces though, each other user would also need to be granted permission to each Workspace to see/access them.

You can learn more about both Workspace permissions, and public/private board permissions, via this [help page](https://trello.com/en-AU/guide/permissions-controls#member-and-guest-permissions).

Similarly, paid subscriptions are assigned to just one Workspace, unless you have an Enterprise plan. A good way to see how each plan differs is via the [plan pricing page](https://trello.com/pricing).

Ste

comments: author: Ste Wright
body: Hi [@RicBret](/t5/user/viewprofilepage/user-id/4825713)

For cancellations - I would try using these instructions to cancel a subscription: <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>

In summary, to find the billing page:

1. Go to your Workspace's main page
2. Select Billing from the tabs
3. Change Subscription is just above Billing History

If this doesn't work - I'd contact Trello Support, which can be done from this page: <https://trello.com/en-AU/contact#/>

Ste


author: RicBret
body: It didn't work, and I've written support.
Yet another multi channel guest post
Asked by Seva Samuel Safyan:

Hi,

I am an admin on a board, but it's not letting me add a new vendor account to multiple boards.

Can you guys just make this an easier and more straightforward process??

i.e. You try to add a guest, and it offers your right away to convert them to a billable user.

Currently I looked over all the documentation and other user's post on the topic and I'm still more confused as ever


Answers:
author: Ste Wright
body: Hi [@Seva Samuel Safyan](/t5/user/viewprofilepage/user-id/4722015)

This page might help: <https://help.trello.com/article/1236-board-guests>

It details how to invite guests, and how single vs multi-board guests work.

Ste

comments: author: Seva Samuel Safyan
body: Thanks Ste, but I had already read that page before posting....


author: Ste Wright
body: Hi [@Seva Samuel Safyan](/t5/user/viewprofilepage/user-id/4722015)

This is the process as it stands; what's there that you'd like clarified? :)

Ste


author: Seva Samuel Safyan
body: Basically as a board admin, I just want my new dev team to be easily invited to multiple boards. I don't want to see an error message from trello without trello offering a straightforward solution. i.e. "this user is a single board guest, would you like to upgrade their account? Go here and pay $$"


author: Ste Wright
body: Hi [@Seva Samuel Safyan](/t5/user/viewprofilepage/user-id/4722015)

I assume the warning is to ensure you're aware that a user is moving from free to billed.

Have you considered just adding all the dev team as Workspace Members instead, thus avoiding the need for them to be a guest - this might exempt them from the warning?

You can see how to do this on this help page: <https://help.trello.com/article/715-inviting-people-to-a-workspace>

Ste
Problems running in Google Chrome
Asked by Paulo Gomes:

Trello is too slow accessing with Chrome. If access in another Browser the speed is normal: microsoft edge, firefox. How can I resolve?


Answers:
author: Mikael Sandberg
body: Hi [@Paulo Gomes](/t5/user/viewprofilepage/user-id/4825121),

Welcome to Atlassian Community!

Do you see the same behavior when using an Incognito window? Have yo tried disable all of your Chrome extensions to see if that helps? Have you cleared your cache? When was the last time you rebooted your machine (uptime can affect Chrome, we have users that are reporting slowness in Chrome if the uptime goes past 10 days)?

comments: author: Paulo Gomes
body: Hi Mikael, I did as you suggested .

First, Yes, I had not seen the same behavior when using an Incognito window. So, this show me that the problem could be at using extensions a lot?

I cleared my cache.

I disabled (removed) all the extensions that it wasn?t in use normally.

I realize that, at least, it?s not slow any more.

I will keep analise this solution.

Thank you for your help.
Help, will have to abandon Trello altogether if can't load
Asked by Geoff Boldero:

Hi, I still have not joy in fully loading Trello on my Mac Book Pro. I have been using it for 2 years no trouble. I can get to page which shows boards etc, but as soon as I click on one there is only a blank! Is there a tech dept for Trello? Would appreciate practical help please.

Geoff


Answers:
author: Geoff Boldero
body: It works! I have simply updated my operating system and now I can use Trello again. Thanks to those who responded.

Geoff
Issue configuring Epics in Screenful's Epics or Scaled
Asked by Andy McAfee:

I'm giving Screenful's Scaled a go, and I am having an issue configuring the Epic and Done lists for the Epics power-up. Specifically, when prompted to select an Epic list and a Done list, the respective drop-downs do not show me my list names from which to select. therefore, I do not have a way to configure the Epics. Am I doing something wrong? I'm looking forward to trying this out, and I'm hoping I'll be able to.![Screenshot_20220317-211204-656.png](https://community.atlassian.com/t5/image/serverpage/image-id/188774i30EC8F66D34D4E4E/image-size/large?v=v2&px=999 "Screenshot_20220317-211204-656.png")  

Thanks!


Answers:
author: Andy McAfee
body: Please disregard. Screenful provided information for fixing this issue which turns out to be an Atlassian Power-up integration thing and not a Screenful issue.

I needed to reauthorize the power-up


Tags: administration

agile

configuration

power-up
How can I view cards that were updated recently?
Asked by MB:

We have all kinds of cards in various lists and I'm looking for a way that I can either sort a list by the most recently updated cards, or even view a timeline across an entire board of which cards have been updated most recently.

Is there some way to do this? I can only find a way to sort by when a card was created but not when it was updated. Is there some other way to see which cards have been updated so I can keep on top of things?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@MB](/t5/user/viewprofilepage/user-id/698646) ! Have a look at the [Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c) Power-Up. You can create a quick report of cards that were last modified within a particular timeframe:  

![dashcards last modified.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/188746i3BFFE731C54C9F89/image-dimensions/327x259?v=v2 "dashcards last modified.PNG")  

When the dashcard has been created, you can select "explore and edit" inside the card to see the cards in a tabular format like so:  

![dashcards 3.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/188753i2D20CE5C75DE9340/image-size/large?v=v2&px=999 "dashcards 3.PNG")  

<br />

<br />


author: Brittany Joiner
body: [@MB](/t5/user/viewprofilepage/user-id/698646) another idea, you can enable the Card Aging Power-Up and it will change the visual representation of cards based on when they last had activity! (Aka, older ones look more "aged" than ones that had activity today or this week.) There's even a fun pirate mode that makes it look like scrolls!
How can I see how long it takes for lists to turn over?
Asked by Thomas Pierson:

I am looking for a way to see how long it takes for cards to make their way though the workflow, but I don't want to track the individual card, I want to see how long it takes for a list to completely turn over. So more focused on the List and not the Cards.


Answers:
author: milynnus
body: [@Thomas Pierson](/t5/user/viewprofilepage/user-id/4823171)

You can use a combination of

when list has (exactly/more than/fewer than) x cards and capture the {date\~X} in 2 CFs and compute the difference to get the list turnover. Try it.

comments: author: Thomas Pierson
body: I'll try, but will that work if there are cards being added to and moved out of the lists daily? For instance, there will always be say 10 cards in the list, but I need to know how long on average a card is staying in the list.


author: Thomas Pierson
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) I can clarify more clearly what I'm after... I wish to see how many cards are entering a list and moving out of a list in detail or on average over a given period of time (daily, weekly, etc).


author: milynnus
body: [@Thomas Pierson](/t5/user/viewprofilepage/user-id/4823171)

From your clarifications, there are 2 requirements (1) time on list for a card (2) movement in/out of a list.   

The short answer is that both can be achieved but not without code since you are looking at stats for different periods.   

Try Blue Cat power up to see if you requirements can be achieved. Otherwise some custom code will be required. The movement data is captured on every card. There are also webhook so that the data can be captured external for reporting.


author: milynnus
body: [@Thomas Pierson](/t5/user/viewprofilepage/user-id/4823171)

I took opportunity to learn how to use Streamlit with Deta Base. Below makes use of a webhook with list_id as the idModel to track the movement of cards in and out of the list.

To build a custom dashboard will take a bit longer. As you can see, I needed a date which can be used to generate different periods.

It is dynamic because the data will be update when you refresh the browser.

![Screen Shot 2022-03-19 at 6.04.20 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/188962i4FEB4E3F77617D21/image-size/large?v=v2&px=999 "Screen Shot 2022-03-19 at 6.04.20 PM.jpg")
Trello for Research Administration
Asked by Erika Wright:

Hello community! I was wondering if there are any other Research Administration offices out there using Trello? I've been using it personally for over a year - but now we are trying to think through how to build it out in numerous ways for our whole office. Hoping not to reinvent the wheel here - I thought I'd ask if any of my colleagues might already be doing this?


Answers:
author: Artemis
body: Hi [@Erika Wright](/t5/user/viewprofilepage/user-id/4820651), welcome! I'm not a research administrator so I don't have a specific use case to share on that, but maybe you could provide some details about how you plan on using Trello/what data you want to put in Trello? That'll help us come up with some suggestions for you and your team. :)

comments: author: Erika Wright
body: That's a great question! We're just starting the planning stage. I have been using it for my personal workflow for nearly 2 years and we've started a few shared spaces with links to useful information. I think we're going to try to build out some onboarding boards for our student assistants. But we are trying to be thoughtful about how we build all the pieces and how they might connect. For example - I'm wondering how easy or difficult it would be to have a lot of shared boards; which things really require a separate board in the first place; what happens when you have too many different boards; and finally - is it possible for things to be connected in a way so that our director has a quick overview? We're just jumping in, but cautiously!


author: Niranjan Krishnamurthi
body: Hi [@Erika Wright](/t5/user/viewprofilepage/user-id/4820651) I'm a researcher at Atlassian and I ALSO work on Trello.. I'd be happy to chat sometime about what we use Trello for in our research and design teams. Feel free to email me at nkrishnamurthi@atlassian.com and we can find some time.
How can I filter cards that moved from one list to another at previous week
Asked by marton f:

I have two lists for example: under process and done.

I need to filter the cards, moved from list "under process" to the list "done" - for examplet last week (or any other time period).

Is there a way to do this?

Thanks.


Answers:
author: marin
body: Hey [@marton f](/t5/user/viewprofilepage/user-id/4822785) Not directly with Trello, I believe, but we are developing a [power-up](https://assista.io/) that can show this info and some more. Try it out and see if it is what you are looking for.
Trello Power Up Slack
Asked by Susan Smit:

Is there a way for a TRELLO notification only to appear in a SLACK channel, once a card is only moved into to a certain Trello List on a Trello Board?

The Trello List will be a custom list with a mirror power up in Trello.


Answers:
author: Michael Pryor
body: Yes, you just need to set up an Automation to do it:

<https://blog.trello.com/butler-automations-for-slack-jira>

comments: author: Susan Smit
body: Thanks Michael, it works perfectly.
Is there a way to freeze a time tracker/time clock when marking a task complete?
Asked by Amber Ollis:

We are currently using trello in our accounting department to track refunds and errors from vendors \& the amount of time it takes to resolve each invoice. I have downloaded the "countdown" powerup, which works great. However, when an invoice/card is finally able to be moved to "completed," we want the clock to freeze. (We want the card to show how long it took to receive payment and freeze that time on the card once its completed).

We eventually want to summarize all the overdue time on each card, to show how long it takes to reach a resolution. This is why we need the countdown to freeze at the time it states, once the card is completed (instead of turning into a green checkmark that an item has been completed, OR continuing to countdown more time, as it is currently doing).

Thoughts?


Answers:
author: Robin Warren _Blue Cat Reports_
body: Take a look at the Time in List Power-Up for this sort of capability on the cards <https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list>

Or Blue Cat Reports <https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat> has a Time to Complete chart which can show how long cards took to complete <https://www.bluecatreports.com/help/articles/create-a-time-to-complete-chart/>


author: Amber Ollis
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) - you have the most accepted resolutions so I am turning to you :p
Card aging: How to disable evergreen cards?
Asked by Ashwin Lonkar:

While using the card aging power up, how does the Evergreen cards feature work?

I have enabled the Card Aging power up for my board, but am not able to get use this for the specific cards I want due to a popup which says "Evergreen cards won't age" when I click on the card again powerup button. However, I don't recall making any of my cards evergreen.

Is there any way to disable the evergreen feature within the card aging powerup, which will allow normal use of Card Aging ?


Answers:
author: Alex W
body: Hey [@Ashwin Lonkar](/t5/user/viewprofilepage/user-id/4822558) - you can select whether a card is Evergreen or not by going to the card back, clicking 'Card aging' under Power-Ups on the right hand side of the card, then selecting/deselecting Evergreen:

![Screen Shot 2022-03-25 at 2.39.05 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/189928i6DA516F879C6D327/image-size/large?v=v2&px=999 "Screen Shot 2022-03-25 at 2.39.05 pm.png")


Tags: age

card
Create cards in an existing card
Asked by Caroline Botter:

Hi,

We want to know is we can make "cards into cards".

We have projects who have sub-projects and want to create this in trello.

Or is there some "power-up" for this occasion?

BR,

Caroline


Answers:
author: Felix
body: Hi Caroline,

Yes, there's a few ways to do this kind of thing in Trello. One way is to use the built in [Automation with Butler, to manage task dependencies](https://help.trello.com/article/1165-task-dependencies) another way is something like the [Hello Epics Power-Up](https://trello.com/power-ups/58c85f41d7f012a1879c7b2e) or [Card Family Power-Up](https://trello.com/power-ups/5c534a297fcd2973a69d8132/card-family)


Tags: project
Wallcontrol10 and Trello
Asked by bruce:

Hi folks,

I am using Wallcontrol10, and due to recent Windows updates it seems that the browser on Wallcontroll10 (can't change the browser as it's built-in) is no longer supports trello.

Is there a way around this, would anyone know?


Answers:
author: Michael Pryor
body: What happens? Does the page give you an error? Not load?

comments: author: bruce
body: Hi Michael, thanks for reply.

Yeah, it doesn't load, the bar at the top shows with options and search bar, but the lower screen is blank, won't load any of the cards.


author: Michael Pryor
body: Can you trick it into sending a different browser type to Trello's servers?