youngmon/atlassian-qna huggingface dataset:
What about compatibility with Office 16?
Asked by Jill Flowers:

*This question is in reference to Atlassian Documentation: [Configuring the Office Connector](https://confluence.atlassian.com/pages/viewpage.action?pageId=170492758)*

Are there any known compatibility issues with Office 16?

The macro opens Excel but won't prompt for username and password to edit the document (as it does in earlier version of office including office 13. I receive an error message stating that The fill name or path does not exist, the file is being used by another program, the workbook you are trying to save has the same name as a currently open workbook (which I know is not the case).

I look forward to hearing from you.

Best wishes

JIll


Answers:
author: Steven F Behnke
body: I know this issue is tracked under <https://jira.atlassian.com/browse/CONF-38024>.


author: Jill Flowers
body: Yes, I see that it was first logged back in November. Do you have any ideas about time scales for a resolution?

Cheers, J


Tags: ms-office-connector
We would like to pull metrics for the Siebert Media microblog usage?
Asked by ITops123:

Ideally we would like to be able to pull metrics for   
of micro blogs in a given space  
total # of microblogs  
the # of views per blog  
Can anyone direct me to a good resource to find this information?


Answers:
author: Robert Krause
body: Hi @TNTP,

at the moment we do not track statistics or user behaviour, but it is on our roadmap. We like to know more about this and would be happy if you supply additional Information, which statistics and metrics are interesting for you. Please contact our [product support team](https://answers.atlassian.com/seibert.biz/help) and let us know how we can help you.

Best regards,  
Robert Krause

//SEIBERT/MEDIA


Tags: addon-net.seibertmedia.plugin.confluence.cup

addon-net.seibertmedia.plugin.confluence.micro
I can't see the icons of the default templates
Asked by Lucas Marston:

When I choose through the default templates I am given a list of template names but with no visual icon of what it would look like, makes it a pretty pointless feature. Can't seem to find a setting for it in the Visual Composer settings.


Answers:
author: Nic Brough -Adaptavist-
body: This is not a forum for Visual Composer, it's for Atlassian applications. I suggest you ask in a VC forum.


Tags: mistaken-post
why cann't I find some spaces created already through confluence search fields by system administrator? Confluence version is 5.7
Asked by mashasha:


Answers:
author: Nic Brough -Adaptavist-
body: The spaces directory only lists the spaces you have "can use" rights in.

Your admin privileges include the ability to see all spaces in the admin pages, and update the permissions in there, but it does not give you a blanket "can see everything because I'm an admin" right (it's a bad permission model and one that Atlassian stays away from)

comments: author: mashasha
body: Thanks for your reply.I have found the reason from <https://confluence.atlassian.com/doc/content-index-administration-148844.html> and solved it by rebuilding the search index.


author: Nic Brough -Adaptavist-
body: You need to be careful with that case.

If the problem was "I don't see them immediately", then that's because it takes a few minutes to catch up. Do not re-index manually, leave it for a few minutes.

If the problem was "I don't see them after the system has had time to index it all", then you have another problem - your system is being broken by something that stops the indexing from working properly. You **really** need to investigate that and fix it.


author: mashasha
body: it's the second one. I have investigated the confluence database and found that a space created by someone don't have the home page.Maybe it's the reason that cause the indexing fails.


author: mashasha
body: I have met this problem that the indexing fails. Every time adding bolgs or pages, it will need to rebuild the indexing . It's not the reason above. Is there a way to solve this problem?


author: Nic Brough -Adaptavist-
body: You need to start by reading the logs to see what the indexing is doing, it should be showing errors when it fails.


author: mashasha
body: Index not working due to 'journal state store is corrupt.I have solved it.Thanks.[](https://confluence.atlassian.com/display/CONFKB/Index+not+working+due+to+%27journal+state+store+is+corrupt%27+error)


author: mashasha
body: And I can't see all the spaces in the spaces directory.Only some. I don't know what the problem is.


Tags: confluence-administration
Confluence replication into the cloud
Asked by Craig Moore:

Is there any facility to use the Atlassian Cloud offering as a DR/replication target for an existing Confluence server installation?


Answers:
author: Nic Brough -Adaptavist-
body: No.

You could write one, but it would be a nightmare. Cloud is designed for people to use for collaboration. It's not a backup solution. Your code would need to export your whole Confluence to xml, upload it, deal with all the issues, and you will still end up with issues around users and error handling.

It would be a lot easier the other way around - use Cloud and then replicate to a server, but it's still a vast effort.

Seriously, either swap to using Cloud and don't think about DR because it should be built-in, or forget Cloud as a DR option and do it properly, with your own redundant and remote DR servers.

comments: author: Craig Moore
body: Thanks, just confirms what I was thinking... cheers


author: Nic Brough -Adaptavist-
body: I just got an email about how you could do it, which seems to have vanished. In case you do read that, the process is good, but as I said, a bit of a pain. And it doesn't cover the point that Cloud will behave very differently - when I said "deal with all the issues", that includes behaviours such as not being able to use user macros and add-ons that are not supported in Crowd. That's where it flips from "a bit of a pain" to "nightmare". It certainly wouldn't be "disaster recovery" as most of the world understands it, because you really wouldn't be restoring to a system the same as the source one.


Tags: cloud

confluence-cloud
Team Calendars 5.3.10
Asked by Michael Enright:

After we updated to Team Calendars 5.3.10 today, all our event data disappeared. If you edit the page and go into preview mode, you cans see all the data, however it isn't present on the page itself. I have trying rebuilding the calendars as well as restarting Confluence. Any ideas here? Is there a way to roll back to an older version of an addon?

Thanks


Answers:
author: Alex Medved _ConfiForms_
body: Hi @Michael Enright

Sorry to cause you trouble, but I think it is related to our add-on, an incompatibility between Team Calendar and ConfiForms add-on (conflicting names in Javascript, which stopped Team Calendar from loading events).

<https://answers.atlassian.com/questions/34637388>

We are ready with a patch to resolve this incompatibility and will update the add-on in Marketplace shortly.


author: Michael Enright
body: It was indeed an issue with ConfiForms, not the Team Calendar plugin itself. I tested the update to ConfiForms today and that issue was resolved. Thanks!


author: Giles B
body: Hi Michael,

I'd suggest [contacting support](https://support.atlassian.com) on this one. You can roll back, but it'd be wise to chat with support so they can give you a considered recommendation.


Tags: confluence-administration

team-calendars-for-confluence
Limit who can share a Confluence page?
Asked by InviqaS:

*This question is in reference to Atlassian Documentation: [Share a Page or Blog Post](https://confluence.atlassian.com/pages/viewpage.action?pageId=16482511)*

We would like to restrict the ability to share a confluence page to just some of our users (staff rather than clients) This is possible for Jira issues, by restricting the global browse users permissions but doesn't seem possible for Confluence pages. Have I missed something?


Answers:
author: Giles B
body: Hi,

I don't think this'll be possible, as anyone who can view the page can see its URL. Even if there were a restriction that disabled the share button, the page viewer would still be able to copy and send the URL.


Tags: cloud

confluence-cloud

permission

share
link new page
Asked by Jeff Gunning:

*This question is in reference to Atlassian Documentation: [Links](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764897)*

Ask your question here...


Answers:
author: Artur J
body: To an existing page:

Choose **Link** \> **Search** then enter part of the page name.

Choose **Link** \> **Recently viewed** and select a page from the list.

Type **\[** and enter part of the page name then select the page from the list.

Paste the URL of the page onto your page (Confluence will automatically create the link).

To an undefined page (a page that does not exist yet):

Choose **Link** \> **Advanced** then enter the new page name (a page will be created on click).

Type **\[** then enter the new page name then choose **Insert link to create page** .

See [Undefined Page Links](https://confluence.atlassian.com/display/ConfCloud/Undefined+Page+Links) for more information on undefined pages.


Tags: confluence-cloud

link
Hi Mike, could you describe Atlassian's process for developing new features and products before customers request them?
Asked by Mitch Sullivan:

How does Atlassian come up with new ideas for products or product features before they're requested by customers? Has the process changed significantly since the early days of the company?


Answers:
author: TomC
body: Hi Mitch, Atlassian Product Manager Sherif Mansour touches upon that in his recent Summit presentation, "[A PM and a Developer walk into a bar](http://summit.atlassian.com/videos/innovate/product-management-developer-collaboration)..."


Tags: hipchat

jira
Content Formatting macro: how to disable the Google Analytics feature?
Asked by Nicolas Casel:

Hi all,

We encounter some problems due to the Content Formatting macro. On this page:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=799015234>

This is mentioned:
> Version 4.2.13 of the plugin introduced Google Analytics macro usage reporting, which functionality may fail due to various network errors, that then block macro rendering, eventually timing out page rendering.

**May it be possible to disable only this feature**, in order not to disable the full macro?

Thanks in advance,


Answers:
author: Rafael Franco
body: Hi all,

My name is Rafael Franco and I'm the Tech Lead for the Product Team here at Adaptavist. I'm sorry to hear you were having problems with Content Formatting Macros. Indeed, there was a problem that the plugin was not checking if the network was reachable or not, but this has been fixed in the latest 4.2.16 version.  

Could you please install the latest version and let me know if you're still experiencing issues?

Thanks


author: Nicolas Casel
body: I've found an answer:

<http://www.adaptavist.com/doco/display/CON/Turning+off+Google+Analytics>


author: Thomas Schlegel
body: we have the same problem: [Content Formatting logs error messages: "unable to send analytics data to google"](https://answers.atlassian.com/questions/34637645)


Tags: addon-com.adaptavist.confluence.contentformat

addon-com.adaptavist.confluence.contentformattingmacros

google

google-analytics
Content Formatting logs error messages: "unable to send analytics data to google"
Asked by Thomas Schlegel:

How can I disable this? Our confluence instance is not allowed to send data outside of our internal network.

The logfile shows the following error messages:

\[adaptavist.analytics.common.GoogleAnalyticsService\] sendDataToAnalytics Unable to send analytics data to google service!

According to <https://confluence.atlassian.com/pages/viewpage.action?pageId=799015234> the problem is the content formatting plugin. When will this be fixed?


Answers:
author: Rafael Franco
body: Hi Thomas,

My name is Rafael Franco and I'm the Tech Lead for the Product Team here at Adaptavist. I'm sorry to hear you are having problems with Content Formatting Macros. We've issued a fix for analytics in our latest version 4.2.16.

Could you please update to this version and let me know if you're having further issues?

Thanks,

Rafael

comments: author: Yvan Le Texier
body: We have version 4.2.17 here and this is not solved.

Log is full of this error and Confluence is very slow !!

Please fix it


author: Thomas Schlegel
body: Hi Yvan,

we disabled google analytics with the jvm parameter

```
-Dis.analytics.enabled=false
```

and got no errors anymore in the logfile

Thomas


author: Yvan Le Texier
body: Hello @Rafael Franco \[Adaptavist\],

Couldn't it be an option in plugin settings to send or do not send analytics info ?

Soundz like this is a crappy designed functionnality...


author: Rafael Franco
body: Hi Yvan,

Can you please send me the logs to my email: [rfranco@adaptavist.com](mailto:rfranco@adaptavist.com)

We had other customers with problems, but it has been fixed in the latest release, so we need to investigate why this is happening for you.

We performed several tests which also include no internet connectivity and there was no problems, so I'm surprised this is happening.

I'll be waiting for your email.

Regards,

Rafael


Tags: addon-com.adaptavist.confluence.contentformat

addon-com.adaptavist.confluence.contentformattingmacros

confluence-administration
I am trying to create a chart explaining the number of tickets create per priority and their current status
Asked by Phindiwe:

Good Day

I am trying to create a chart depicting the number of tickects per status/ per prioty, so for critical priority it should say 25 open; 40 closed; 38 cancelled


Answers:
author: Phindiwe
body: i just discovered the Drill Down Option let me investigate it...


author: Phindiwe
body: Hi Phill

Ok I am not sure what JIRA is I am using the Yellowfin reporting tool but through the BMC Remedy Platform.

Regards,

Phindi


author: Phill Fox
body: Not an exact answer but if your confluence instance is connected to JIRA you can integrate any dashboard item from JIRA in Confluence. So you could see a two-dimensional filter result of priority vs resolution with totals to see the numbers you need above.


Tags: confluence-administration
Dateformat errors in Team Calendars
Asked by Normann P_ Nielsen _Netic_:

Rendering of TC does not work anymore - but the Preview and Macro Preview shows the calenders correct.

The Javascript console floats with errors (from batch.js):

Screen Shot 2016-01-18 at 12.22.07.png

[](https://community.atlassian.com/t5/Confluence-questions/Dateformat-errors-in-Team-Calendars/qaq-p/156029?attachment-id=6858){#link_11877331efed31}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/26049/1/Screen%20Shot%202016-01-18%20at%2012.22.07.png){#display_11877331efed31_0}


Answers:
author: Normann P_ Nielsen _Netic_
body: Error found - this was due to the ContiForms plugin - <http://wiki.vertuna.com/display/CONFIFORMS/The+ConfiForms+Plugin+for+Confluence>

Disabling the CF Plugin made the TC render fine again.

comments: author: Alex Medved _ConfiForms_
body: Thank you for reporting this, we will look into this shortly


author: Alex Medved _ConfiForms_
body: And we have released a patch to address this incompatibility issue, thanks again for reporting this


Tags: confluence-administration

team-calendars-for-confluence
How long can new users use the link to set their password
Asked by Dominik Tschopp:

It's possible in Confluence to manually add users and send them a link to set a password. How long is this link valid? Or does it not expire?


Answers:
author: Phill Fox
body: If you use the invite user functionality as described at <https://confluence.atlassian.com/conf56/confluence-administrator-s-guide/managing-confluence-users/adding-and-inviting-users#AddingandInvitingUsers-Invitingpeopletosignup> then the link is valid until the token is reset.

comments: author: Dominik Tschopp
body: Thank you very much for your reply, Phil.

There are two posibilities: You can either send a new user an invitation link. The user can then register herself / himself. The link in the invitation email contains a token. This token is valid until you change it. I think that's what you described above.

The other possibility is: You create a user account in the admin panel. You can then either set a password for the account. Or you can send out a notification email that contains a link through that the new user can set a the password.

What I am not sure about: Does this notification email in the second case contain the same token as in the first case? If yes: All the links are valid until i change the token, right? If not: How long are these links valid?

Thanks a lot,  
Dominik


author: Phill Fox
body: If the notification is sent to the user there is no expiry on that invite that I am aware of. Although the token is different for each user.


author: Dominik Tschopp
body: Thanks a lot, Phil. This helped to clarify.


Tags: confluence-administration
Diagramly license expiration behavior
Asked by Oleg Senchenko:

Hi,

Tell me please what is going to happen after a license expiration of this plugin?

Will I be able to see previously maked diagrams?


Answers:
author: David Benson _draw_io_
body: Yes, you will still be able to display all diagrams.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

diagramly

draw.io
If I put a status on each page using the Status Macro can I get a report of statuses
Asked by Ken Jacobs:

Subject says it all. like to track pages coded "In Process" with Status macro.


Answers:
author: Roman Kirilenko
body: Hello Ken,

Use [Page Properties](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) + [Page Properties Report](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html) to do that. You also can use [interactive statuses](https://stiltsoft.com/blog/2016/08/how-to-use-statuses-timestamps-and-reports-for-efficient-collaboration-in-confluence/) from [Handy Macros for Confluence](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview).
AD/LDAP write back
Asked by David Frith:

Hi, we have the need to build a user self-service portal -- where users can update specified attributes, such as phone number, mobile, etc. -- and these attributes are written back to the source directory.

We have already worked out that the base Confluence product won't allow us to synchronise arbitrary source attributes to a user's profile -- which I think it pretty poor.

Now, checking the possible add-on's to enable the custom attribute mappings, such as (seibertmedia or communardo) specifically say they only synchronise one-way.

Gee... this seems a rather fundamental feature for a collaboration/intranet product, but maybe I'm used to working with products at a different level.

Is there any way, short of purchasing the crowd IdM solution that we can write back to AD/LDAP ?

Thanks


Answers:
author: Confluence Devs @ //SEIBERT/MEDIA
body: Hi @David Frith,

we're currently working on the next release for the [Custom User Profile](https://marketplace.atlassian.com/plugins/net.seibertmedia.plugin.confluence.cup/) plugin which will contain writing back to AD/LDAP.

Feel free to send us more details about your specific plans and your AD infrastructure so that we can match that and give you some feedback whether our plugin will meet your requirements. We could also schedule a screensharing session or something similar to check that we'll meet your needs and would like to invite you to join our beta-testing group.

--- Michael
Can I use JIRA filter in JIRA macro?
Asked by P?ter Hendlein:

*This question is in reference to Atlassian Documentation: [JIRA Issues Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=139380)*

Ask your question here...


Answers:
author: P?ter Hendlein
body: I found this question: <https://answers.atlassian.com/questions/20218500>

I tried this method before the question, but I got: No search results found. I believed filter=... method does not exists. But it was OK, because my filter result contains 0 issues. :smile: If I change the filter name to nonexistent, I get error.


Tags: jira
Is there a way to list confluence pages on my service desk?
Asked by David Marom:

Hi,

I created some pages on my confluence space, now i want them to appear (links) under the "Get IT help" and "Request a new account" buttons on my service desk.

Is there a way to do it?

If not, is there a way to just put a link there?

Thanks.


Answers:
author: Georges Moubarak
body: Hi @David Marom,

You add an "Application link" from JIRA to Confluence and then go to your service desk project and enable knowledge base and choose your confluence space. Now when a user access your portal he will see a search box and the search result is retrieved from the confluence space.

comments: author: Jarrod Neven
body: This does not answer the question, the OP was asking for the confluence pages to be listed.

From what I can see this is not supported, the articles are only available as search results.


Tags: cloud

confluence-cloud

jira-service-desk
can parent of parent be displayed in the pagetree macro using @?
Asked by Dmitry Ree:


Answers:
author: Steffen Heller
body: According to <https://confluence.atlassian.com/display/CONF35/Pagetree+Macro#PagetreeMacro-AllParameters> you can do the following:
>
> #### Specifying the Parent Page by Name {#toc-hId-1229661793}
>
> Use the following code to specify a page name for the parent or root of the tree. The tree will include all children and grand-children of the specified root. The tree will *not* include the specified root page itself.

=\> Try to just enter the pagename at "Root Page" in the pagetree admin area.

comments: author: Dmitry Ree
body: I would like to have something standard like @parent - 1


Tags: page-tree
Can you view earlier versions of updated files?
Asked by Kathleen O'Rourke:

*This question is in reference to Atlassian Documentation: [Manage Files](https://confluence.atlassian.com/pages/viewpage.action?pageId=139415)*

I get that you can't revert to earlier versions of a file once you've updated it. Can you view an earlier version though?


Answers:
author: Milo Test
body: Actually you can do both, and do it with attachments and pages (can't figure out from your question which interests you here).

For attachments, you can use the attachments macro to download a previous version to review it, and delete the current version to revert it.

For pages, select ??? -\> **Page History** to view, compare, and revert to earlier versions.


Tags: attachment

history
Change Watch by default settings as admin
Asked by Aviram Gabay:

Hi,

Is there a way to turn off the auto watch option of pages commented/edited for all users in Confluence?

Thanks!


Answers:
author: Guilherme V.
body: Hey Aviram,

Through the UI you can't, but you can edit a Confluence's file instead. I suggest following the workaround of this ticket:

<https://jira.atlassian.com/browse/CONF-22070>

Cheers,

comments: author: Aviram Gabay
body: Thanks for the answer! I'll do it, do you know if this effects only newly created users or will also effect users who didn't change their default settings?

Thanks!


Tags: confluence-administration