youngmon/atlassian-qna huggingface dataset:
Apps installed is not listed
Asked by Hari Prasath P:

I have installed an app (Scroll PDF Exporter for Cloud) for Confluence cloud. But the add-on is not listed under 'Apps' section at top of the page as shown below.

![AppsNotListed.PNG](/t5/image/serverpage/image-id/122015i3481FD5C8F415219/image-size/large?v=v2&px=999 "AppsNotListed.PNG")


Answers:
author: Daniel Eads
body: Hi Hari, welcome to the Community!

The Scroll PDF Exporter app will appear in the '...' menu for a page when you're trying to do an export:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/122169i3E734F8043DD2BA2/image-dimensions/807x454?v=v2 "image.png")

and it will appear in the Apps section for a particular space's Space Tools menu when you'd like to configure the templates. But you must go to the Space tools to access this section:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/122170i8FA9F3D3A829A73D/image-dimensions/962x541?v=v2 "image.png")

<br />

Cheers,  
Daniel


author: Nic Brough -Adaptavist-
body: Some apps do not apply directly to projects in this area, they add functions into menus and views. I suspect the pdf exporter is probably available on issue and search result views.


Tags: cloud

confluence-administration

confluence-cloud
Unable to start up Confluence after Migration to other VM Host
Asked by Hans Hoogstrate:

Good Morning Atlassian Support

Last weekend we Migrated the Confluence server to another ESX Host.   
Unfortunately we cant start Confluence anymore. We are receiving following error.

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - java.lang.ClassCastException: java.lang.String cannot be cast to com.atlassian.confluence.schedule.ScheduledJobHistory

Can you please help me. (i have restored the backup from last week, that didnt work.

Please let me know what to do.

Thank you very much and have a nice day

Regards Hans


Answers:
author: Brant Schroeder
body: Here is a thread with same error. Take a look at this and see if the steps here resolves your issue <https://community.atlassian.com/t5/Confluence-questions/Unable-to-start-up-Confluence-quot-Fatal-error-during-startup/qaq-p/1431730>


Tags: confluence-server

server
Knowledge base using a custom field
Asked by Dylan Chadinha:

Hi All,

I was wondering if someone could assist me, Is there a way you could make your articles appear without using "Summary", could you use a custom field?

I have hidden the "summary" on our helpdesk and hardcoded it as a specific header. e.g. "Data Call" , "IT Call".

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: The short answer is no.

The summary field in Jira is there for a good reason and the knowledge base is built on the assumption that you are using the summary field for what it is intended for.

I would get rid of your hard-coding of the summary field. It's a terrible thing to do even before you start looking at where the summary field is used for knowledge bases. You're destroying or changing what your end users have spent time entering, and expect to be able to find and re-use unchanged. Don't do that to people, they really don't like it.

Your "headers" sound like they are probably for reporting or classification which is not something you should be doing with the summary field. It does not allow you to run a lot of the types of reports you want from a classification

What problem are you trying to solve by doing this?

comments: author: Dylan Chadinha
body: Hi Nic,

To answer your question, I am just following orders on my side and trying to find a solution around the way our helpdesk is setup right now.

Thanks for the information, this does help me.


author: Nic Brough -Adaptavist-
body: I would very strongly recommend that you undo all this hard coding, go back to whomever gave you those orders and explain that they are a really really bad thing to do, they break stuff, and make things hard for your end users, and probably don't even solve the problem.

Then go ask what the actual problem is, the one they are trying to solve by messing up their helpdesk.


Tags: cloud

confluence-cloud
Replacement for Expand All User Macro Functionality?
Asked by Patrick Chen:

Hello,

We are transitioning to Confluence Cloud from Confluence Server.

A while back, on our Confluence Server we added the user macro "Expand All" per the community suggestions on this forum post: <https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-quot-Expand-All-quot-button-for-Confluence/qaq-p/294206>

This has been widely used by our organization, which entered a lot of information into pages where they make use of the Expand macro and the "Expand All" functionality has become something they rely on.

It appears that Confluence Cloud does not have the same "User Macro" functionality as Confluence Server. Is there an alternative solution to the "User Macros" functionality, or other way we can get this "Expand All" capability again?

Any guidance is appreciated. Thank you!


Answers:
author: Brant Schroeder
body: This thread has a work around that is not very graceful but gets the job done. <https://community.atlassian.com/t5/Confluence-questions/Can-I-toggle-expand-all-Expand-Macros-in-a-page/qaq-p/676272>

comments: author: Patrick Chen
body: Thanks Brant. In lieu of a feature enhancement from Atlassian, it appears the Bookmark workaround is still viable and will be the best that can be done on Confluence Cloud.

Here are the instructions and the Bookmark "URL" code snippet if anyone else needs it:

Create a Bookmark, name it "ExpandAll", and enter the following into the URL field:

|----------------------------------------------------------------------------------------------------------------------------------------|
| `javascript&colon;(function()%7B%``24``(``".expand-control"``).each(function()%7B %``24``(``this``).trigger(``"click"``)%3B%7D)%7D)()` |

After creating the Bookmark, click it on any page with Expand macros to expand or collapse all instances.


Tags: cloud

confluence-cloud

expand

user-macro
Unable to fetch Confluence data using atlassian python wrapper
Asked by Rajani Gutta:

Hi Team,

I am using below python code to get some confluence page data , but i am getting 401 CLient error .

Please suggest.

```
from atlassian import Confluence

confluence = Confluence(
    url='https://myconfluence.domain.com',
    username='companyemailid',
    password='APItokengenerated')

# If you know Space and Title
content1 = confluence.get_page_by_title(space="DOSNI", title="Airflow")

print(content1)



Error

requests.exceptions.HTTPError: 401 Client Error: for url: https://url/rest/api/content?start=0&limit=1&spaceKey=DOSNI&title=Airflow

```


Answers:
author: Prince Nyeche
body: Hi [@Rajani Gutta](/t5/user/viewprofilepage/user-id/4193141)

Welcome to Community! What's your hosted platform? are you using Cloud or Self-hosted. If it's the latter you might want to specify the direct URL where your confluence is installed and stick to username and password. Otherwise if it's Cloud use

```
https://myconfluence.atlassian.net/wiki
```

Then generate your API token and use with your email Address.

comments: author: Rajani Gutta
body: Hi [@Prince Nyeche](/t5/user/viewprofilepage/user-id/1928483) ,

Thanks a lot for the quick reply, I dont have **atlassian.net** in the url , so I think confluence is hosted on prem Dataserver.

I started initially by trying username as password in atlassian module like below .

```
from atlassian import Confluence

confluence = Confluence(
    url='https://myconfluence.companyname.com',
    username='myid',
    password='password')


But it also threw 401 Error.

Just to add, we have ping federated integrated as two factor authentication .
So after first authentication with username and password, we need to provide ping id also which we received as SMS to login to confluence .

Can you please let me know in such cases , how can i fetch data using REST API , or if there is any other way for fetching data .
```

'


author: Prince Nyeche
body: That would be a problem then, 2FA will definitely block the authentication from working. Server Products doesn't use an API key which bypasses 2FA features. Alternatively, I believe this framework supports [OAuth](https://atlassian-python-api.readthedocs.io/index.html). Something you could configure on your Server if you possess the access.


Tags: rest-api
Jira Chart Arrangement Issue
Asked by Jiebyoung Park:

We are quite often using JIRA Chart in Confluence page.

Please see the attachment. the left side is As-Is having problems and the right side is To-Be I want to make.

As you can see from the image on As-Is left side, I cannot apply the bullet points to the JIRA Chart. so, It is also impossible to make an indentation for it. therefore, I should make some unnecessary bullet points for making the next row alignment.

How can I make the Confluence page like the left side, To-Be.

For reference, I make the Left side by making the Table to picture image. but, I don't want this way because the table should have a link and be kept updated.

![20201214_Monday_121256.png](/t5/image/serverpage/image-id/121998i13AC74DFED25D34E/image-size/large?v=v2&px=999 "20201214_Monday_121256.png")


Answers:
author: Diego
body: Hello [@Jiebyoung Park](/t5/user/viewprofilepage/user-id/2713299)!  
As I understand, you need to insert the Jira Chart macro in a list.

Currently, adding macros inside bulleted or numbered lists is not something the new editor does. This is being tracked here:
> * [++***\[Confluence Cloud\] Bring back the option to add macros within a numbered or bulleted list***++](https://jira.atlassian.com/browse/CONFCLOUD-67862)

As expressed in the report itself, you should still be able to use the Legacy Editor, where this feature is available:
> * [++***\[Atlassian Community\] Bring back the option to add macros within a numbered or bulleted list***++](https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476)

I do encourage you to go over to the report ([CONFCLOUD-67862](https://jira.atlassian.com/browse/CONFCLOUD-67862)) there and share your current experience with this situation.

Let us hear from you!


Tags: cloud

confluence-cloud
Is it possible to disable grouping of notification emails?
Asked by Dmytro Puzhay:

Hey all,

Trello sometimes groups email notifications and you get e.g. 1 email with subject "4 new notifications on My Board" - is it possible to disable that?

My motivation is that those grouped emails hide names of affected cards, so I need to go inside every time, hesitate to delete them, etc.


Answers:
author: Torben_trello
body: Hi Dmytro,

you can adjust your email noticiations on <https://trello.com/your/account>. In this particular test, I would suggest either selecting immediate -This would email a notification right away, however increase the amount of emails your receive from Trello.. You could also select never to switch off any email notifications.

comments: author: Dmytro Puzhay
body: Hey Torben, thanks for answer.


author: Dmytro Puzhay
body: Unfortunately that does not help - I already had immediate notifications enabled, but Trello was grouping notifications anyway.


author: Dmytro Puzhay
body: "You could also select never to switch off any email notifications"  

Sorry, don't understand what you mean by that regarding grouping :)


author: Dmytro Puzhay
body: P.S. Apologies for splitting comments into three - I was getting strange error about "check for inapropriate language or spam" :D


Tags: email

notification
Is there a way to sort task in a list ?
Asked by Eric Villiard:

if we have a lot of tasks in one list , how can we sort them ?


Answers:
author: Nic Brough -Adaptavist-
body: Which application?

comments: author: Eric Villiard
body: trello


author: Matthew N
body: Eric- How are you wanting to sort them?


author: Eric Villiard
body: right now the only way i know is to put a sticker and move the tasks manually . so if we could add a weight for each tasks and triggered a sort function ?

thanks


author: Matthew N
body: Have you checked out ButlerBot for Trello? There's a board with all sorts of different functionalities that Butler can perform as examples. Check it out at [https://trello.com/b/2dLsEE9t/butler-for-trello](https://trello.com/b/2dLsEE9t/butler-for-trello?)

I think you'll be able to create rules to sort as you wish.


author: Eric Villiard
body: thanks. i will check that.


Tags: card

sort
How do I get my api key and api token to integrate with Sentry?
Asked by Ian Campbell:

I'm trying to fill out the following form, but cannot find these keys anywhere.

![sentry_trello.png](/t5/image/serverpage/image-id/1946iCF56AD130A64E871/image-size/large?v=v2&px=999 "sentry_trello.png")


Answers:
author: Soumyadeep Mandal
body: Hi [@Ian Campbell](/t5/user/viewprofilepage/user-id/1135302) ,

Just visit below link and I hope your problem will be solved!

<https://docs.sentry.io/cli/configuration/>


Tags: api

integration
Trello API Pertaining to creating a card from an external source
Asked by DeverusLazvari:

Alright, so at current I'm looking for where I'd send the JSON Table containing a card's information from a Lua Engine.

Currently, using the Engine's HTTPService I am able to post sets of data to websites in which I can access, which does not allow me to use the "Trello.put" method as demonstrated by the trello developer website.

The precedent I had been working off of, which I found to be outdated, sent the JSON table to the following to create a card;

[https://api.trello.com/1/cards?key=\[APPKEY\]\&token=\[TOKEN](https://api.trello.com/1/cards?key=[APPKEY]&token=[TOKEN)\]

With my various attempts, I have found this to be outdated or incorrect, as the error "404 Not Found" or "Bad Request" is returned.

If I could possibly be informed of the correct URL in which to send the JSON Table to create a card, that would be wonderful.


Answers:
author: bentley
body: Just to make sure I'm understanding correctly, you made a PUT request to: ++*[https://api.trello.com/1/cards?key=\[APPKEY\]\&token=\[TOKEN](https://api.trello.com/1/cards?key=[APPKEY]&token=[TOKEN)\]*++? If so, it is expected for you to get an error. PUT requests are used for updating objects that already exist. For instance, you'd use PUT to change the description of a card in Trello.

To **create a new card** , you'll want to make a **POST** request to: *++[https://api.trello.com/1/cards?key=\[APPKEY\]\&token=\[TOKEN](https://api.trello.com/1/cards?key=[APPKEY]&token=[TOKEN)++* *++\]++* . This endpoint is documented here: <https://developers.trello.com/advanced-reference/card#post-1-cards>.

As the documentation mentions, you'll want to make sure that your request's body contains an *idList* . This should be the ID of the list in which you want to create your new card. Additionally, you should have *write* permissions for the board that you are trying to add a card to. The easiest way to test this quickly (assuming you are using a token for your personal account) is to see whether you can add a card on the board via the web client.

comments: author: DeverusLazvari
body: Bentley,

I appreciate your assistance this matter, though it appears your misunderstand. Allow me to clarify;

With the Engine I'm using, there is no "Put" or "Post" requests, just a singular method to send data to a specified URL.

I am aware that what I'm asking is very possible, as I've seen it in use currently within the engine, though the precedent I had been going off of appears to be outdated.

The error returned is "Bad Request" which upon further research by myself, had something to do with Syntax or the formatting of the URL.


Tags: api
Card Repeater
Asked by Kelvin Benger:

I have Card Repeater, but am not sure if I understand how it works fully. I want to know if I can set 5 tasks each repeating on Mondays. But then I want to be able to work through each task and mark it complete and not see it again till the following Monday. So, if I have 5 tasks and they are repeating for Mondays, can I archive them and have them come up again? If so, and I have a checklist within that task, will my checklist be cleared by the next week?  

Thanks!  

Kelvin


Answers:
author: Francis Peixoto
body: Hi Kelvin, as per the powerup's announcement [HERE (link)](https://blog.trello.com/trello-card-repeater), *a* *rchiving cards won't affect the repeating -- but deleting them will*. So if you archive a card once you're done, unless you delete it, it will come back the next monday. Is this the behaviour you expect or want?

comments: author: Kelvin Benger
body: Hi Francis,  

I had read through the blog, but your post was helpful.  
That was what I was wondering!  

Thanks Francis!  

Kelvin


Tags: automation

card-repeater

power-up
Email-to-board option is missing
Asked by Chris Thorne:

One of our team is missing "Email-to-board" from his settings![e2b.png](/t5/image/serverpage/image-id/1957i4AE1221803DB88AD/image-size/large?v=v2&px=999 "e2b.png")

No one else in the team is having this problem. What does he need to do?

Thanks

Chris


Answers:
author: Matthew N
body: Hey Chris! Is it possible that this user is set up as an observer? I am an observer on one of my boards, and my menu looks the exact same. Since observers are only able to comment/vote, they wouldn't be able to create cards (either on board or email-to-board)

comments: author: Chris Thorne
body: Thanks Matthew - the problem resolved itself - perhaps it was a feature that takes a couple of hours to appear?


author: Matthew N
body: It shouldn't, but then again sometimes browsers do their own thing. If you have issues like this where everyone's setting is the same but somoene is not able to do something that everyone else is, , sometimes a good ole' clearing of cache/cookies resolves the issue.


Tags: email-to-board
How can I connect to a private board from python?
Asked by cdreinoso:

The error is "401 Client Error: Unauthorized for url:" I want to access data from a private board from Python

Can you help me? Thank you


Answers:
author: Torben_trello
body: Hi there,

Our API Documentation is available at <https://developers.trello.com/>.

If you have any further questions, reach out to trello.com/contact so we can put you in touch with our dev advocate.


Tags: api
can I attach a file (for example image) directly from slack to trello ?!
Asked by Mohammad Amin Sheikhzadegan:

we integrate trello and slack, in this way we can add or assigne users or attach slack conversation to trello cards directly from slack but can we attach only a file (not all the conversation) from slack to trello cards ?!


Answers:
author: Caity
body: Hi Mohammad!

If you copy the link to the file from Slack, you can add that link as an attachment to a Trello card. However, it's not currently possible to use the Slack Power-Up to attach just a file rather than a conversation.

comments: author: Mohammad Amin Sheikhzadegan
body: Ok, thanks for reply ;)


Tags: attachment

slack
Why am I not receiving e-mail's from trello?
Asked by Luana Monteiro:

I signed up Trello some days ago but just yesteday I would use that so I realized I've forgotten the password. The problem is that I searched for "trello" in my e-mail adress and there is nothing from Trello. I tried the in the spam and in the google's adress too but I didn't found anything. So I created a new e-mail and a new Trello account but I still not receiving e-mail from Trello. I've looked for something about that in every part of the Trello's app and the site but I still having no idea of what is happening.


Answers:
author: Matthew N
body: Be sure that the following email addresses are added to your address book:

do-not-reply@trello.com  
invitation-do-not-reply@trello.com

Here's some additional troubleshooting steps <http://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>

Once you've added those email addresses to your address book, try sending the confirmation email once again.

If this doesn't correct the issue, you'll need to write into support so they can take a deeper look into the issue.

comments: author: Luana Monteiro
body: Thank you Matthew, but unfurtunattely it didn't work

I tried sending an e-mail to the both e-mail address to save to my adress book but I still not receiving e-mail from Trello ):


author: Luana Monteiro
body: I received an e-mail!![Capturar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/2066i91CEB95617BC0B92/image-size/large?v=v2&px=999 "Capturar.PNG")


author: Luana Monteiro
body: OMG I CAN'T BELIEVE ?

Thanks!!![Capturar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/2067i1313A5AA53B82EA2/image-size/large?v=v2&px=999 "Capturar.PNG")
viewing all of the cards listed under a category on a board
Asked by Wendy Cirello:

I have a board with monthly categories. It shows that there are 12 cards under January, but I can only see 6 of them.

I am able to use the search feature and find the card, but if I don't already know the name of the card, I cannot see it?

What am I missing?

How do I see all of the cards under each monthy category on a board?


Answers:
author: Matthew N
body: It sounds like to have filters enabled. Remove the filters from the menu or by pressing the "x" key on your keyboard when you're on your board.


author: Wendy Cirello
body: that fixed it! thank you :)
Total List Items in Board
Asked by Doug Finley:

I have a board with many checklists within the cards. I am wondering if there is a way to see the aggregate count of complete/incomplete items across all the cards.

Thanks,

Doug


Answers:
author: Torben_trello
body: Right now, that feature is not available. However each card will show the progress indicator of the cards checklists on the front of the card.
Alarm in the APP
Asked by ila11:

Hi,

Can I set the alarm on Trello APP for deadline and so? I need something like a notify from the APP that make a sound.

Thanks!


Answers:
author: Matthew N
body: Be sure that you have your notificaions for the app turned on. You'll get a notificaion 24 hours before your due date, and it'll be based on your notificaion settings, but not customizable like adding an alarm sound for a due date.

For this, I would recommend syncing your external calendar using trello.cronofy.com so you'll get those calendar alerts on your phone too.


Tags: app

notification

reminder
Picture from Web appear as link not image
Asked by Caesar Sulapat:

I am trying to share an image in the with a member in the cards, which is the same way i am doing it in confluence where I just click and drag the image into a space. Is it also possible to do it here in Trello.![web image.JPG](/t5/image/serverpage/image-id/1872i4C34316B39F1E499/image-size/large?v=v2&px=999 "web image.JPG")


Answers:
author: Torben_trello
body: We do support drag\& drop for images, however in this instance it seems as if the search for the image was copied. Can you try to click on the view image link in the search and drag the image from there?

comments: author: Caesar Sulapat
body: Thanks mate, it works
community license for trello
Asked by Caesar Sulapat:

We are using community license for Jira and Confluence, is there a community license for Trello?


Answers:
author: swidnikk-old
body: I hope they give this away to community accounts.


author: Matthew N
body: I think they do. It might be best to submit a support ticket <https://trello.com/contact> with your request

comments: author: Caesar Sulapat
body: Thanks for the reply and link, I emailed the support and they mentioend that they only allowed discount up to 30% which is a person from trello, I am just wondering here since this is the same portal where I raised my question for atlassian and they are the same company, if they can give me a direct answer for at least to use full functioning account that can be trialled for a period or a community license as I mentioend.