youngmon/atlassian-qna huggingface dataset:
Multiple GitHub & BitBucket accounts - multiple SSH keys howto? (MacOSX 10.13)
Asked by hvisage:

So problem:

I have multiple accounts (several work/clients, personal) on both BitBucket and GitHub.

I have sorted that mess out using hostnames like client1-github, client2-github, work-github and personal-github in my \~/.ssh/config file, each then points to the correct SSH key (No, you can't use the same SSH key for multiple accounts, and I can't use the same work account on some clients as they want the [@client](/t5/user/viewprofilepage/user-id/1947644).com accounts). I also am a bit stuck in NOT using the HTTPS methods as that involves passwords on the commandline for the repos which I need to avoid

The problem now is that SourceTree doens't pick that up, or write SSH keys so now it displays warnings and can't "connect" to previously connected gitHub/BitBucket accounts.  

<br />

Is there a way to tell SourceTree  
1) Which Key to use/point to for an specific GitHub/BitBucket account?  
2) to spefify the SSH/git hostname to be used for GitHub/GitLab/BitBuccket for the SSH connections to be made via \~/.ssh/config?  

<br />

Seems that SourceTree is very specifically made only for a user(s) that have a single GitHub/Bitbucket account ;(


Answers:
author: Manju
body: One way is to generate ssh keys from sourcetree itself to have it write the config with the right keys.

comments: author: hvisage
body: Do I then have to generate these keys on EACH computer I have the multiple accounts and have the plethora of SSH keys then in BitBucket/GitHub/etc?  

It still seems to fail when adding the 2nd/3rd/4th SSH key for the next account as it doesn't seem to have a distinction in the \~/.ssh/config as it uses the same git@bitbucket/git@github , just the extra keys, thus it again fails ;(


Tags: mac
Troubles simply setting up SourceTree Server App and linking BitBucket
Asked by Katherine Boere:

Hey there!   

I am simply trying to install SourceTree onto my mac and having trouble linking my companies server account.  

The base URL I am entering is [https://bitbucket.org/(mycompaniesname)/](https://bitbucket.org/synic-sw//)  
My username is the same as for my BitBucket account.  
The password I am using is the password on my gmail account that I use to sign into my bitbucket account.

I am getting 'login error'.  

Thanks in advance!  


Answers:
author: Katherine Boere
body: Hey Brian!

Thanks for getting back to me. We use BitBucket Server, so unfortunately that is not the issue.

Thanks,

Katherine


author: bgannin
body: Hi [@Katherine Boere](/t5/user/viewprofilepage/user-id/2746239)

You'll want to choose the "Bitbucket Cloud" registration option, not Bitbucket Server (that's the self-hosted product we offer.)

Cheers,

Brian Ganninger  
Principal Developer, Sourcetree
When Sourctree is open - spawing hundreds of login windows
Asked by Lars Olafsson:

When i leave my sourctree open over night, the next morning i have hundreds of windows open with login boxes. It happens all the time to me. See screenshot.

Why is this happening, and what can i do to make this not happen?

I am using Sourcetree version 3.0.8.

Taskbar:![taskbar.PNG](/t5/image/serverpage/image-id/46285i41137168BDB4B55F/image-size/large?v=v2&px=999 "taskbar.PNG")

All the windows:![windows.PNG](/t5/image/serverpage/image-id/46286iC315B87838E9EE7E/image-size/large?v=v2&px=999 "windows.PNG")


Answers:
author: bgannin
body: Hi [@Lars Olafsson](/t5/user/viewprofilepage/user-id/2300327)

Please update to 3.0.17 and let us know if the problem is still occurring. Our apologies for the hiccup.

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: Lars Olafsson
body: Hey [@bgannin](/t5/user/viewprofilepage/user-id/744444) , thanks for the quick reply. Has anything been fixed in relation to this in versions from 3.0.8 to 3.0.17. If so is it mentioned in any of the release notes. So i know if i can expect it to work. Or if it is the default, upgrade to latest version response? :) Thanks!


author: Lars Olafsson
body: Btw, if you follow the support contact tree here: <https://support.atlassian.com/contact/#/>

You get to a page where it says "Get the latest Sourcetree bug fixes and improvements" and then a link "Download the latest version for Windows". This link is broken and also points to version 2.0.19. So you might need to update this as well. :) This was the first page i found.


author: bgannin
body: Here are the release notes: <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.0.17.html>

We always recommend users not stay on older releases as we focus on continually improving the security, stability, and usability with each update.


author: Lars Olafsson
body: Thanks, seems this is the Jira that fixed the issue SRCTREE-6568. Just written with other words, and not visible for online google. So i could not find it.

Thanks for your help!
Cannot fetch, push or pull on Sourcetree for Windows
Asked by Matt Brand:

My team switched to a Enterprise github account. It uses SSH for all repos.

I can no longer fetch, push or pull from SourceTree. When I try to do any of those actions, I get a spinner that never stops, and in the log I see this message:

"git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin  
The server's host key is not cached in the registry. You  
have no guarantee that the server is the computer you  
think it is.  
The server's ecdsa-sha2-nistp256 key fingerprint is:  
ecdsa-sha2-nistp256 256 8c:1a:fc:b8:13:67:2b:a7:6e:ce:ed:e7:db:a8:b9:6b  
If you trust this host, enter "y" to add the key to"

I can switch branches in ST. I have the correct ssh keys tied to my account in the enterprise github.

I cloned all repos using command line, and can do everything fine in command line.

I have tried:

1. switching from System Git to Embedded Git

2. updating to the latest version of Windows Git

Any other ideas?


Answers:
author: Matt Brand
body: The solution was to run plink.exe from the command line, from this post:

<https://stackoverflow.com/questions/32437659/cannot-pull-git-remote-repository-from-sourcetree/32831317#32831317>

I was able to find plink here:

C:\\Users\\xyz\\AppData\\Local\\SourceTree\\app-3.0.17\\tools\\putty

I tried running it with command line parameters, and while the command line returned an error, a modal popup came up asking for my username and password, which when I entered my github username and private key passphrase, everything started working.


Tags: windows
What bookmarks?!
Asked by John Winters:

Been using Sourcetree for a while with git. Decided to read some of the "getting started" stuff. First thing that pops up is a blurb on the "bookmarks window". Can't seem to fine that one. Is the documentation even close?


Answers:
author: bgannin
body: Hi [@John Winters](/t5/user/viewprofilepage/user-id/2746650),

[@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579) is essentially correct for Windows.

On Mac there's a "Repository Browser" window which contains repository bookmarks and groups for them. I've passed along a note to our documentation team about improving this in the future.

Cheers,

Brian Ganninger  
Principal Developer, Sourcetree


author: Mikael Sandberg
body: Hi John,

Welcome to the Atlassian Community.

Bookmarks are the links to your repositories when you open a new tab

![Repos.png](https://community.atlassian.com/t5/image/serverpage/image-id/46224iAA69908053091704/image-dimensions/482x222?v=v2 "Repos.png")

It is the name you give your repository when you clone it in Sourcetree.
I can't access bitbucket using SourceTree, but I can access the files using TortoiseGit. I can login
Asked by dwpotter:

I had an Atlassian account but never purchased a product.

I then was added as a user to somone's bitbucket account (my identify was based upon my e-mail address, the same address as I used on my old Atlassian account).

Now, I can not use SourceTree to checkout a release or basically SourceTree only allows me to browse. If I try checkout with SourceTree, I get an authentication error

Now, I can use TortoiseGit to clone a new directory of the source code I want, but I cant

checkout a project using SourceTree. I get authentication errors.


Answers:
author: bgannin
body: Hi [@dwpotter](/t5/user/viewprofilepage/user-id/1776197),

Can you provide a bit more detail about what the authentication error is you're seeing? It will help us to further diagnose the issue.

Thanks,

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: dwpotter
body: Hi Brian.

I seemed to have solved the problem. I did two things, and the first one didn't solve the problem, and I hope that it didn't add any latent problems.

The second thing that I did that seemed to do the trick was to uninstall SourceTree, remove the AppData/Local/Sourctree directory and any other Appdata/sub-directory with a SourceTree sub-directory, then I re-installed SourceTree.

Before that, every time I tried to check out or clone a directory from bitbucket, I would get a log in window, but my the check out or clone or whatever process would end with an error relating to authenticating. I did try deleting my login information in one of the sourcetree set up dialogs, but that didn't work either. Thus, I decide to try a fresh install and that worked for me.
i can not pull the code
Asked by wubingzhe:

I am sure i have the correct access rights and the repository exists.

looks picture

1. i can pull code by terminal

2. i verify the ssh rsa key is right PIC3

but i can not pull code by sourcetree

![???? 2019-02-19 ??11.58.38.png](/t5/image/serverpage/image-id/46206i451F3C446B903903/image-size/large?v=v2&px=999 "???? 2019-02-19 ??11.58.38.png")![???? 2019-02-19 ??11.58.54.png](/t5/image/serverpage/image-id/46205i3BFF81480DB46756/image-size/large?v=v2&px=999 "???? 2019-02-19 ??11.58.54.png")![???? 2019-02-19 ??11.59.18.png](/t5/image/serverpage/image-id/46204iD304DAFEDCB3472B/image-size/large?v=v2&px=999 "???? 2019-02-19 ??11.59.18.png")


Answers:
author: bgannin
body: Hi [@wubingzhe](/t5/user/viewprofilepage/user-id/2746046),

Is the SSH key loaded in the agent? *(ssh-add -l)* There are times when it gets evicted unexpectedly on macOS. Does it work via HTTPS?

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: wubingzhe
body: EMMM maybe find out the problem, iterm2 reminder me The agent has no identities. what should i do?![???? 2019-02-20 ??9.05.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/46271i20B5BD1DE78AD5A8/image-size/large?v=v2&px=999 "???? 2019-02-20 ??9.05.32.png")


author: wubingzhe
body: ![???? 2019-02-20 ??9.21.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/46278i2FA8F3A830E1265A/image-size/large?v=v2&px=999 "???? 2019-02-20 ??9.21.28.png")
Inconsistent Date Lozenge Format
Asked by Darin Williams:

Why would date lozenges appear as 01 **Sep** 2023 when I insert them into a page, but as 01 **Sept** 2023 after running them through the Page Properties macro? Oddly, the only month that changes to 4 chars is September, and it's confusing the table filter. My language is set to en-US.


Answers:
author: Dan Breyen
body: Hi [@Darin Williams](/t5/user/viewprofilepage/user-id/5440999) I'm pretty confident [CONFSERVER-93230](https://jira.atlassian.com/browse/CONFSERVER-93230) is your issue. Reads exactly an issue with September.

Feel free to vote for and watch it for future updates. Looks like a recent problem. I voted for it too, looks like an inconsistency in the code.

Hope that helps.

comments: author: Darin Williams
body: Yep, that's it. Thanks Dan!


Tags: confluence-data-center

data-center

date

format

locale

lozenge
Can't mention people in confluence using "@"
Asked by Samante Amini:

Hi community,

Unfortunately I have the problem that I cannot mention people in confluence articles using the @ symbol. Everytime I type "@" with my keyboard the cursor jumps away and I cannot select a user for mentioning on the page. I wiped my (windows) laptop, changed device, used Firefox, Chrome and Edge browsers but nothing helped so far.

Any ideas how to solve this problem?

Cheers


Answers:
author: Seng Pang
body: Hi Samante,

It seems like this issue happens when the '@' key is being pressed.

1) Was there a possibility it was configured as a shortcut or something?

2) Instead of using the cursor to select the user, have you tried using the keyboard arrow key (up and down) to select the user?

3) Was the keyboard set to a different language or layout or managed by other application?

comments: author: Samante Amini
body: Thanks for your response. Here the answers regarding your questions:

1) no shortcut, etc. configured

2) yes and that also didn't work

3) no


author: Barbara Szczesniak
body: [@Samante Amini](/t5/user/viewprofilepage/user-id/4707759) I am not seeing this in my cloud instance. Is anyone else in your Confluence site able to mention someone?

comments: author: Samante Amini
body: Yes, other users do not have that restrictions and can use the mention function. It seems I'm the only one in the organization who has this problem


author: Barbara Szczesniak
body: [@Samante Amini](/t5/user/viewprofilepage/user-id/4707759) Perhaps you have another application that uses @ as a hotkey that is overriding its use in Confluence. (I'm not sure if this is a possible thing)

Were you able to @ mention people previously? If so, it might narrow down the timeframe in which the change took place.


author: Samante Amini
body: no I haven't configured a hotkey for @. And I was able to @ mention people previously and nobody was able to resolve this problem so far


author: Samante Amini
body: I'm using cloud version of Confluence


Tags: cloud

confluence-cloud
Draft Duplicate Bug
Asked by Tobias Schweiger:

Only in my confluence account, a page that I own was automatically duplicated as a draft. The problem is, although it appears that I am the owner of the draft, I dont have any access to it. This means I cant edit the draft, look at the content or even delete it. The draft has the same title as the page I believe was duplicated.

How can I solve this? Is there any way to delete this draft even if I dont have access to it despite being the owner? ![image_480.png](https://community.atlassian.com/t5/image/serverpage/image-id/309987iDBA8C39CE8A51B82/image-size/large?v=v2&px=999 "image_480.png")![image_720.png](https://community.atlassian.com/t5/image/serverpage/image-id/309988i419C4255ABA835A0/image-size/large?v=v2&px=999 "image_720.png")


Answers:
author: Katie Crick
body: We are seeing this same issue starting end of June. Any idea why this is happening and how we can stop it?

comments: author: Mac McCardle
body: Atlassian have a workaround:

1. Create a new page
2. Move draft as a child of new page
3. Delete new page

This appears to be related to an earlier issue, which was resolved: [\[CONFCLOUD-77319\] Duplicated page drafts appearing in a space after using Confluence Databases to update metadata](https://jira.atlassian.com/browse/CONFCLOUD-77319)


author: Mac McCardle
body: Interesting, we're affected by this too. I've raised a request with Atlassian as it looks like we're unable to resolve it as org-admins.

Atlassian responded to us and have provided a workaround:

1. Create a new page
2. Move draft as a child of new page
3. Delete new page, including children

This appears to be related to an earlier issue, which was resolved: [\[CONFCLOUD-77319\] Duplicated page drafts appearing in a space after using Confluence Databases to update metadata](https://jira.atlassian.com/browse/CONFCLOUD-77319)

comments: author: Dione Cannon
body: We do have the same issue, but the suggested workaround does not work.

Strange, hmmm


author: Christina Weiner
body: Hi, I have the same issue and checked with our Atlassian main person from my company and we are not able to get rid of in total 3 of these buggy draft pages. Pages have different page IDs but same names, everything always links me back to the original public page but that draft I cannot get rid of... I will create a Support ticket now as we are out of ideas.


author: Sarah Ni Riain
body: I am having the same issue. Potentially due to linking to these pages as a field in a confluence database?


author: Tobias Schweiger
body: .


Tags: access

cloud

confluence-cloud

draft

duplicate
Recent updated macro > restrict to current & children page
Asked by marion_louage:

Hello,

I wouldlike to see only the documents that have been recently updated in one part of the space and it's children pages and no all of it. Is that possible ? For now it seems that i can only filter by space.

Thanks !


Answers:
author: Barbara Szczesniak
body: [@marion_louage](/t5/user/viewprofilepage/user-id/5440559) Welcome to the Atlassian Community!

Although this question (<https://community.atlassian.com/t5/Confluence-questions/Recent-Update-macro-for-Page-and-children-only/qaq-p/670735>) and the solution do not say whether it relates to server, data center, or cloud, the Cloud documentation for the **Contributors Summary** macro (<https://support.atlassian.com/confluence-cloud/docs/insert-the-contributors-summary-macro/>) shows the parameters mentioned in the solution, so maybe this will work for you.

Alternatively, you could add a specific label to the parent page and all of its children to use the **Recently Updated** macro with the **Filter by label** parameter (<https://support.atlassian.com/confluence-cloud/docs/insert-the-recently-updated-macro/> ).

Please reply here to let us know if one or both of these options works for you (or doesn't), as I'm sure many people would like to know.

comments: author: marion_louage
body: I used the first solution and it work like a charm, thanks !


Tags: cloud

confluence-cloud

macro
new label added to existing epic
Asked by Viresh Kumar:

Hi,

I have created automation rule when epic will be created with label change it will trigger my subtask rule . i am getting response for both label but i want response only for single label. pls check my rule . do i need some modification?![Screenshot 2024-03-04 at 3.42.02?PM.png](/t5/image/serverpage/image-id/309946i2FF3538B2CB75DAD/image-size/large?v=v2&px=999 "Screenshot 2024-03-04 at 3.42.02?PM.png")


Answers:
author: Viresh Kumar
body: it is not working . i have created epic thn i added label abc it triggered .but again i added label xyz it has not triggered. my requirement is for all label it should trigger when i will be adding that specific label in existing epic. against label i have created task n subatsk .


author: Dexter de Vera
body: You mean you want only this automation to triggered if the label have single value of just abc and xyz?

You can add If statement then check {{issue.labels.size}} = 1 before your "If Else condition" or if you have specific condition for different condition, you can add it inside the If Else condition.

{{issue.labels.size}} equals 1 - to check if the labels have only single value

Make sure that the 'All condition match' selected.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/309959iCE78D7E0B0F19FA7/image-size/large?v=v2&px=999 "image.png")

on your trigger Value change: select change type "Any changes to the field value" instead of 'Value added only', so it will be triggered also when you remove value in the labels (e.i abc, efg - then you remove efg)![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/309965i8F0DCDC5FEF0DD79/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
is site in confluence cloud have only global access ?
Asked by Sachin Somannavar:

How to get who all have access to the confluence site using rest api call?


Answers:
author: Marc - Devoteam
body: Hi [@Sachin Somannavar](/t5/user/viewprofilepage/user-id/5428744)

No there is no API call for this action.

You can simply filter in Atlassian Administration.


Tags: cloud

confluence-cloud
Having a top editor bar which does not auto hide should at least be an option
Asked by John Francis:

Recently the Confluence editors top edit bar (which comes up when you are editing) changed to no longer being auto hide.

Whilst auto-hide could be annoying, most of the time I do not need the bar whilst entering text. I can use macros or I just pause and use the bar to markup content I have entered. Now I have no choice.

This means that when editing confluence I now have 3 large horizontal toolbars taking up space, none of which I need. This is very annoying with modern screens where vertical space is more cramped. By the time I have the mac menu, the window title bar, the browser tabs etc, and THREE Atlassian bars I have lost getting on for 20% of my screen. I have got a lot of space on the right hand side of my 'letter box' screen, please can I use that?

PLEASE ALLOW ME TO HIDE SOME OF THE 3 ATLASSIAN HORIZONTAL BARS. Perhaps a feature that allows me to choose which one of the 3 toolbars to show, with a button to show all three would be a start. I can't raise a JIRA feature request on confluence, perhaps another User can.


Answers:
author: Andy Gladstone
body: I figured I'd chime in since this was posted as a discussion.

Personally, I prefer the static edit bar. Losing it and having to scroll up-down on the page before was a real hinderance to editing and updating pages for most users in our organization that don't use all of the keyboard shortcuts for page editing functions.


author: Barbara Szczesniak
body: I also like having the edit bar there all the time, but I understand the real estate issue. Your post did remind me that I can hide the bookmarks bar in my browser, which basically gives me back the space taken by the edit bar.


Tags: cloud

confluence-cloud
About Comala read confirmation
Asked by Vardenis Pavardenis:

Hello. I have a question about read confirmation app:

Does Comala read confirmation has reminder function for employees?

For example: employee did not sign one week and receive a reminder that he/she should sign some policies.

If not - can we make a reminder by ourselfs and how could we do that?


Answers:
author: Jamie Esker _Appfire_
body: Hi [@Indr? Paulaityt?](/t5/user/viewprofilepage/user-id/5443828)

At this time, it's not possible to send reminders. You may contact [Appfire support](https://appfire.atlassian.net/servicedesk/customer/portal/11?) (if you haven't already) to see if there's a work around to help you out.


Tags: confluence-cloud