youngmon/atlassian-qna huggingface dataset:
Jira account is suspended
Asked by Mr Trump:

Attempted to view all the PR requests authored by a person whose Jira account is suspended. Selected All for the PR status. However, the Author filter does not include the suspended autho...


Answers:
author: Tom O'Connor
body: This is not a completed question and is about Jira not Jira Align. I might suggest you contact Atlassian support or ask the question in the Jira community space.

comments: author: Mr Trump
body: My answer plz chak


author: Mr Trump
body: when i want to access a website example [https://onlinbillmepco.pk](https://onlinebillmepco.pk/) browser go hang and i am on waiting to access any website this issue also i am facing.can any one help me in this regard.


Tags: cloud
Hey folks anyone know of any plugins in confluence that would allow me to list jira align features
Asked by Anna Jibgashvili:

Hey folks anyone know of any plugins in confluence that would allow me to list jira align features?


Answers:
author: Halyna Kudlak _SaaSJet_
body: There seem to be no plugins in Confluence that specifically list Jira Align features.

However, you may be able to achieve your goals by integrating Confluence with **[Jira Align API](https://help.jiraalign.com/hc/en-us/categories/115000224313-Integrations)**s.

Finding an appropriate plugin in the Atlassian marketplace can be challenging due to the numerous products and apps. To solve this problem, our team is launching a tool - [Marketplace Reporter](https://reports.saasjet.com/focb) - to monitor the marketplace, make choices, and see changes easier and faster than manual research. You can get early access, and it may be helpful in the future.

comments: author: Anna Jibgashvili
body: Thank you, Halyna!


author: Kim Herren
body: [@Anna Jibgashvili](/t5/user/viewprofilepage/user-id/5312259) Assuming that Jira Align is integrated with Jira, you can use JQL to get a list of features from Jira and you can setup the confluence page to use that query to display those features.

Unless you're looking for fields from Jira Align that don't sync to Jira then the previous response might be worth pursuing.

comments: author: Anna Jibgashvili
body: You are correct, I was looking for specific field. Thank you so much for guidance.
Program Allotment at the time of PI creation
Asked by Mit Tolia:

Hi All,

I have a question around the program allotment section during the PI creation process.

When the initial details are added \& after the first save, a number of tabs get enabled on the PI creation screen.

On the program, products and regions tab, if a PI is going to be shared across multiple programs, we can add additional programs/ARTs to the PI, but then there is also a section around program allotment

Could someone please remind me that that is about? Is that to specify that for a budget that can be allocated to a PI, what proportion of that budget is allocated to various programs who are sharing the PI?

Also, does this have any implications on the investment vs actuals view or any other Jira Align reports or screens, from a JA financials perspective?

Thanks in advance.

Regards,

Mit Tolia


Answers:
author: Jennelle Stearns
body: [@Mit Tolia](/t5/user/viewprofilepage/user-id/3603273) Yes this takes the budget you allocated for the PI and allocates a certain percentage of it to those programs. This is used for the Funding Plan Report.

comments: author: Tom O'Connor
body: Allocation on the PI report should add up to 100% and as Jennelle stated gets used on this report. <https://help.jiraalign.com/hc/en-us/articles/115005247387-Funding-plan>


author: Mit Tolia
body: Thanks so much, [@Jennelle Stearns](/t5/user/viewprofilepage/user-id/3697699) / [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478)

Would the allocations we do here on the program allotment screen have any potential impacts on how the investment vs spend values get calculated and represented i.e. the investment \& spend calculations would predmoninantly be based off the Epics \& feautures being planned and sized as (S, M, L and then estimation conversions for the investment) and then from a bottom up perspective, the stories \& their relative story points bubbling up and providing the spend view, assuming the configurations is based on blended rate.

Just asking this question to understand if these allocations should be consistent to other areas where apparently we can specify the budgets.


author: Jennelle Stearns
body: [@Mit Tolia](/t5/user/viewprofilepage/user-id/3603273) The allocations on the program allotment screen don't have any impact on the investment vs spend report. The allocations on that report come from setting the Theme guardrails (button on the top right of that reports page). Here is some additional info about setting the theme guardrails: <https://help.jiraalign.com/hc/en-us/articles/115000220273>


Tags: cloud
I wonder if there?s a gantt chart add on for Jira
Asked by Marcelo Canaparro:

Jira extended road maps doesn?t meet our needs for a gantt chart. We use to contract IT solutions, that we must keep track of product customization, and project plannings for internal/external developments.

We don?t need the add on to be integrated to scrum and kanban charts. We need import capabilities for mpp and csv along with several levels of tasks' subtasks.


Answers:
author: James Webber
body: I think you are asking this in the wrong forum.

This is the Jira Align forum and Jira Aligns roadmap is quite limited and not very customisable (unfortunately).

In Jira the standard roadmap per project only shows epics, issues/stories and sub tasks.

But in Jira you could also add a third party Gnatt app (Teodoro suggests one above) ... however my suggestion would to be to check out Jira Advanced roadmap first.

You get it as part of a jira premium lisence. It used to be called Jira for portfolio. With advanced roadmaps you can create a more sophisticated hierarchy of issue types .. eg add initiatives, deliverables and other custom Jira issue types into your hierarchy to create the extra levels.

it's worth noting changes to the hierarchy in advanced roadmaps applies to all users and Jira projects (it's not project specific)

hope that helps?


author: Teodora V
body: Hi [@Marcelo Canaparro](/t5/user/viewprofilepage/user-id/5309127)

BigGantt is one of the very well-known and liked Marketplace Apps for Gantt charts in Jira. You can see more and try it out here:

[https://marketplace.atlassian.com/apps/1213016/biggantt-gantt-chart-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1213016/biggantt-gantt-chart-for-jira?hosting=cloud&tab=overview)

comments: author: Marcelo Canaparro
body: Teodora V, I choose TeamBoard due to its integrated calendar, and now having a way to import mpp files (although it?s not perfect yet).
iteration metrics
Asked by Venkatesh Ramanathan:

Hi Team,

I can see the source of data Jira Cloud shows the correct report sprints commited V/S completed they why it is not showing the same data on Jira Align

We have tried to regenerate the iteration again from Jira Align and resync again but, still it does not works

Regards

Venkatesh R


Answers:
author: Tom O'Connor
body: [@Venkatesh Ramanathan](/t5/user/viewprofilepage/user-id/5137857) did you ever get this sorted out? We have a great FAQ page that includes some other articles around syncing sprints.   
<https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQ-Table-of/ba-p/1253497>

comments: author: Venkatesh Ramanathan
body: Hi Tom,

Thanks for reply and sharing the link it helps a lots.

I tried to understand and able to to get the root cause and what was causing the issue (Jira Align is not totally dependent on the Jira cloud for the data. It also capture data direcly if it is configured correctly)

Regards

Venkatesh. R


Tags: cloud
Average Time in Process Flow
Asked by Mihai Gheorghe:

Dear community,

I have created a couple of process flows at value stream level for different programs/ trains (Program A, Program B, etc.), through we are trying to measure Lead time and Cycle time on our Features (program level)

Those process flows are using the default statuses available in Jira Align as follows: Process step -\> Jira Align status

Pending Approval -\> 0 - Pending Approval

Ready to start -\> 1 - Ready To Start

In Progress -\> 2 - In Progress

Dev Complete -\> 3 - Dev Complete

Test Complete -\> 4 - Test Complete

Accepted -\> 5 - Accepted

I'm having issues understanding reports based on the collected data.

I'm trying to use report called: **Process Flow Cycle Time**. In this report i'm not able to understand two things.

**1st thing**: Under the first graph called Process Flow Cycle Time (date range)

- How Average time in process flow is calculated ? (is a small rectangle below displayed graph)

**2nd thing**: In the same report, in the first graph called Process Flow cycle Time (date range)

- Why average time in each step is incrementing by a number each day that pass by when range is some fixed dates in the past?.

Eg. I have read yesterday for Ready to strat column Average time in step and it was 47.7 days and selected period was (17/05/23 - 08/08/23) no PI was selected.

I have read today for Ready to start column Average time in step and it was 48.07 days and selected period was (17/05/23 - 08/08/23) no PI was selected.

Hope someone will be able to help me with this issue.

thank you.


Answers:
author: Allan Maxwell
body: Were you able to resolve this?


Tags: cloud
JIRA Bulk Upload - Alignment Issues
Asked by Lakshmi Priya:

When I upload JIRAs using my CSV , The requirement explanations , which i put in as Points(bullets) or new lines , are not getting into the JIRA story created. It looks messed up.

I also tried using the markup in the description column but still no luck . So i end up correcting the alignments after the issues are imported into the JIRA board.

Any suggestions to overcome this issue.


Answers:
author: Ahmet Kilic
body: Hi [Lakshmi](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4357478),

could you please provide snippet of your csv structure. And log files after CSV import? So that we can be on the same page to help you pragmatically :)

Best,

Ahmet Kilic

Enterprise Agility Consultant at catworkx
New navigation removal?
Asked by Heidi Hendry:

Hey team,   
I just saw this announcemnt:  

***Upcoming removal of Jira Align's old navigation** by **Emily Koch***

*In version 10.127.0, we'll be finishing our rollout of Jira Align's new navigation. The old navigation will be permanently replaced and will no longer be accessible. Additionally, old navigation information will be removed from our Help Center articles.*

*To prepare for the removal, we recommend switching to the new navigation and trying it out for yourself. You can also check out our articles about the [new navigation](https://urldefense.com/v3/__https://help.jiraalign.com/hc/en-us/articles/17158556046612__;!!OrxsNty6D4my!7Dkh31YytX2VBOx9805372oOy8ocWX0LBQDiqYonamwpkk1_V6kG-DR6_MOqHGsZETm8SdXe6V8uBr-CCJit_xdjvbaNBUEY8A$) and [homepage](https://urldefense.com/v3/__https://help.jiraalign.com/hc/en-us/articles/17159299661972-Use-the-homepage__;!!OrxsNty6D4my!7Dkh31YytX2VBOx9805372oOy8ocWX0LBQDiqYonamwpkk1_V6kG-DR6_MOqHGsZETm8SdXe6V8uBr-CCJit_xdjvbYmcrxBRA$) to get familiar with the changes.*

*We also recommend updating any internal Jira Align documentation you may have with new navigation details by version 10.127.0. We've added new navigation information to our existing Help Center articles to help with this, as well as a PDF for a quick reference of all page locations in the new navigation.
<br />* Thanks for the heads-up. I went to the Release Calendar page  
[Release calendar -- Jira Align](https://help.jiraalign.com/hc/en-us/articles/235943887-Release-calendar)  
And I can't see what date 10.127.0 will be released.  

<br />

What date will the old navigation no longer be accessible?  


Answers:
author: Rich Sparks
body: Hey there, [@Heidi Hendry](/t5/user/viewprofilepage/user-id/5202721) . The calendar will be updated soon, but sticking with the monthly schedule, 10.127 should be around the end of November.


author: James Webber
body: According to [A new navigation experience is coming to Jira Align! (atlassian.com)](https://community.atlassian.com/t5/Jira-Align-articles/A-new-navigation-experience-is-coming-to-Jira-Align/ba-p/2412314#U2461126)

**++In Q4 2023++**

Once we've fully rolled out the new navigation experience, we'll begin the process of removing the old navigation, which is currently planned for the middle of Q4 2023.


author: Paula Hidalgo
body: [@Rich Sparks](/t5/user/viewprofilepage/user-id/3113667) - How do we get on a list to avoid the complete removal of the old navigation from our cloud? Much functionality is missing (especially around custom rooms) which makes the new navigation unusable.

comments: author: Kyle Foreman
body: Hi [@Paula Hidalgo](/t5/user/viewprofilepage/user-id/3506387) - can you email me (kforeman at atlassian dot com)? And just to note, we recently added the program increment filter to the sidebar menu and have several team filters that we're planning to add
Adding a feature via REST, rejected ownerId
Asked by Morten Christophersen:

Hi,  

All I hope you can help me. I have a script that creates feature in JA via REST. In general it have been working fine. But Now I get problems for some users. Also users that previously was able to do it. If I change the value of the OwnerId to another user with similar roles specified then it works as it should. Please help me in debuggging this if you have had similar expirence or knowledge about which parameters that might affect this. As said I works if I just change the ownerId to another integer.  

the interface return this information: 400 Client Error: Bad Request for url: https://\*.jiraalign.com/rest/align/api/2/Features  

the response text is: Cannot create feature. Value for ownerId is invalid..  

My data: {'type': 2, 'title': 'pya', 'featureSummary': 'pya', 'ownerId': 503, 'description': 'In ', 'links': \[{'name': 'Full specification in Confluence', 'link': 'https://..........com/x/BPbVSw'}\], 'primaryProgramId': 8, 'jiraProjectKey': 'CCC', 'releaseId': 11, 'state': 0}


Answers:
author: Rodrigo San Vicente
body: Hello [@Morten Christophersen](/t5/user/viewprofilepage/user-id/5301751)

I hope you are doing great!

We have a bug opened two days ago reporting the same behavior:

<https://jira.atlassian.com/browse/JIRAALIGN-5302>

Currently, there is no workaround for this, but if we can identify one, we will update the bug to reflect it so all our customers will benefit from it.

Please add yourself as a watcher to be updated on the state of the bug moving forward. You'll be notified via email when our development team updates the ticket.

Several factors determine how Atlassian prioritizes bug fixes. You can learn more about this by reading our \[Atlassian Server Bug Fixing Policy\|<https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html>\].

I hope it helps in some way!  

Should you need any additional information, please raise a JA support ticket using this [link](https://support.atlassian.com/contact/), and we'll be more than happy to assist you!


Tags: rest-api
How to get custom field WSJF in JIRA to Sync with WSJF field in Jira Align ?
Asked by Hari Shankar S:

Need to sync the WSJF data from Jira Align to Jira custom field WSJF for EPIC's .


Answers:
author: Allan Maxwell
body: [@Hari Shankar S](/t5/user/viewprofilepage/user-id/5065780) If you maintain WSJF in Jira Align, you can unidirectionally sync it to Jira via the Why? text. See pic below from Jira.![Screenshot 2023-08-21 at 10.58.01 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/276260iC3D4FE7C1EA17C18/image-size/large?v=v2&px=999 "Screenshot 2023-08-21 at 10.58.01 AM.png")


author: Peter Jessen
body: Hi [@Hari Shankar S](/t5/user/viewprofilepage/user-id/5065780)

Short answer is you can't, not via the Jira Align connector to Jira.

You might be able to do it via the rest API by building an app that syncs the data from Jira Align to Jira (if or when they add WSJF to the feature in the rest api call).

Regards,  
Peter
Behavior after deleting is still Active?
Asked by Rao Tripuraneni:

Hello Gurus,

i created a behavior on Load and tested and then removed it.now the problem is this would not be removed from my JIRA cloud and still triggering? is there some cache some where and need to be reset?

Thanks in advance.

Rao


Answers:
author: Ahmet Kilic
body: Hi Rao,

thanks for your question.

You raised a request in Jira Align Product and I see it's related to Jira Cloud. I assume that it's Jira Software. Please correct me if I'm wrong.

My first recommendation would be to clear the browser cache or try it out in incognito.

If the problem persist, I need more input or steps you implemented exactly in order toable to help you with.

Best,

Ahmet Kilic

Enterprise Agility Consultant at catworkx

comments: author: Rao Tripuraneni
body: Hi - Yes you are correct in that this is JIRA cloud platform.

i cleared cache and issue was still not resolved. After that i went ahead and reinstalled the Behaviours - ScriptRunner for Jira Cloud then it resolved the issue.

I still don't know why i had to perform these steps.

but for now the issue is resolved for me.

Thanks,

Rao


author: Ahmet Kilic
body: Hey Rao,

thanks for your response and it's nice to hear that the problem has been addressed through reinstalltion of app. From the solution you raised, it seems a bug of the version you had. In order to define the root cause app vendor should have to analyse HAR log files, depending on what this problem caused.

Warm regards,

Ahmet
How do I extract Jira Align Dependencies and Teams for Power query in PowerBI?
Asked by Armando Jr Castillo:

I want to be able to extract Dependencies and Teams in Jira Align into Power Query Power BI.


Answers:
author: Rodrigo San Vicente
body: Hello [@Armando Jr Castillo](/t5/user/viewprofilepage/user-id/4362625)

The best way to achieve it is via Enterprise Insights.

**Jira Align Enterprise Insights** is a SQL Server data warehouse that you can connect to (via SQL Server DB connection) using a data visualization software such as Tableau or Microsoft Power BI to create custom reports and dashboards.  
If you want to write SQL queries, you can connect to it using Microsoft SQL Server Management Studio.

Enterprise Insights is a series of read-only views of the instance DB, which is pulled from AWS to Azure.  
This is NOT a direct dump of the customer Production DB; instead, it is a series of views created from multiple tables in the Production DB.

I hope it helps!  

Should you need any help with the above instructions, please kindly raise a JA support ticket using this [link](https://support.atlassian.com/contact/) and we'll be more than happy to assist you!

comments: author: James Webber
body: The consideration here is Enterprise Insights Is additional cost.


author: Sam Tsubota
body: [@James Webber](/t5/user/viewprofilepage/user-id/5096569) Enterprise Insights is going to be the most efficient and performant way to access your Jira Align data for custom reporting especially with Power BI. Enterprise Insights is on a Azure SQL Server database and we also support Azure AD authentication with Enterprise Insights. So it works well with Power BI.  

You can get a free trial of Enterprise Insights that can help you do a proof of value for your leadership to justify purchasing it. Just reach out to your Atlassian Enterprise Advocate and they can help you with getting a free trial setup.

Here is some information on Enterprise Insights:

* Enterprise Insights: <https://www.atlassian.com/software/jira/align/enterprise-insights>
* Enterprise Insights FAQs: <https://www.atlassian.com/software/jira/align/enterprise-insights/faq>
* Help documentation: <https://help.jiraalign.com/hc/en-us/categories/360003140214-Enterprise-Insights>

comments: author: James Webber
body: It's quite hard to justify that the tool we brought (Jira Align) doesn't have any custom reporting but we can buy another tool to get the insights we expected.

That is a bit of a hard sell.


author: James Webber
body: I do this manually using the "export" to csv on each screen. Then store in SharePoint and get Power BI to pick up from there. It's very manual. I don't know another way without enterprise insights.

api could be used but there is 100 line limit so you would need to batch it.
Configuring the color coding for Sprint Metrics
Asked by Brian Weissman:

Hey gang,

I'm using JA as a product owner and do not have admin access. It looks like the color codes for our sprint metrics are set as follows:

Green: 100%

Yellow: 90-99%

Red: Below 90%

While those are laudable goals, they do not reflect where we are. Our team wants them to reflect:

Green: 90-100%

Yellow: 51-89%

Red: 50% and Below

Can this be done granularly, so that other projects can have their own settings? And is this only configurable by a tool admin?

Thanks!   
Brian


Answers:
author: Steve Sauser
body: [@Brian Weissman](/t5/user/viewprofilepage/user-id/5293939) below is an article that we wrote to help explain this functionality in more detail.

Setting this up would require someone with Admin access to set the values on the given Portfolio (which would mean that all teams in the Portfolio would need to leverage the same thresholds).

[How to Configure and use Progress Bars](https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-How-to-Configure-and-Use-Progress-Bars/ba-p/2218882)


author: Allan Maxwell
body: I believe the color-coded thresholds can be set at the Portfolio level. See pic.![Screenshot 2023-08-21 at 12.30.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/276287i0289C673908DC9ED/image-size/large?v=v2&px=999 "Screenshot 2023-08-21 at 12.30.36 PM.png")

comments: author: Brian Weissman
body: Excellent. Thanks!
Ability to add multiple tags in WSJF Filter during Prioritization
Asked by Razy Kased:

How can add multiple tags in WSJF Filter during Prioritization?![wsjfmultipletagsprioritization.PNG](/t5/image/serverpage/image-id/275760i114C06D510D488B5/image-size/large?v=v2&px=999 "wsjfmultipletagsprioritization.PNG")


Answers:
author: Allan Maxwell
body: You can add multiple teams to the "Tex/Tags" filter by separating them with commas ...as you have shown above. Jira Align inserts and "and" between them, however. You seem to be hoping for an "or".

"Team 1, Team 2" behaves as if you indicated "Team 1" **and** "Team 2".

I suppose you could request an enhancement.


Tags: cloud
Invite others to an estimation poker session in Jira Align
Asked by Jamie Power:

Using Jira Align, in the "team" tab there is a tool in the menu called "estimation" that opens up a poker table UI with the fibbonacci effort scoring cards. I can select an interactive effort estimation session, and select which stories to add to a session for estimation, but how do I invite others to the session?


Answers:
author: Shannon Wright
body: Once the estimation game is started, when users who have access go to the Estimation page, they will see the LIVE session going and should be able to join at that time.  

![Screenshot 2023-08-16 at 11.05.43 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/275550i90EF70FC80D1C27F/image-size/large?v=v2&px=999 "Screenshot 2023-08-16 at 11.05.43 AM.png")


author: Steve Sauser
body: [@Jamie Power](/t5/user/viewprofilepage/user-id/5293933) In Align you don't specifically invite individuals. The team would access the game through Team --\> Team Meetings --\> Estimations then they would choose the appropriate game under either the Level of Effort Poker or the Level of Value Poker.

![2023-08-23_07-27-13.png](https://community.atlassian.com/t5/image/serverpage/image-id/276690i9AC4EC7F29EBEF82/image-size/large?v=v2&px=999 "2023-08-23_07-27-13.png")

Individuals will need Role toggles of "Team Meetings" and "Estimation" (both found in the Team section of the Role Toggle settings).

If you don't have access to these settings please work with your Admin for Jira Align to assist.