youngmon/atlassian-qna huggingface dataset:
Users are still receiving email notifications even when users email settings have been unticked
Asked by Ben Hilsden:

Hi all,

Small issue - We're in the process of setting up many new spaces, adding hundreds of pages etc etc. Obviously users don't want their inbox spammed yet for some reason, even though all boxes in 'Email Settings' (user profile settings) have been unticked, users are still receiving notification emails.

How can we stop this? Ideally we don't want to have to disable the function, just let users now how they can stop receiving emails they don't want.

Cheers,

Ben


Answers:
author: Rob Woodgate
body: Hi Ben,

No matter what settings you select or unselect in the user profile, you'll still get mails if you're watching pages or spaces, or following people. The following links explain more, including how to "unwatch" and "unfollow":

Watching: <https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html>

Following: <https://confluence.atlassian.com/doc/network-overview-181535921.html>
Confluence & SVG
Asked by Geoff Spozetta:

Hi,

I'm wondering if its at all possible to serve an SVG image and then link it to a table of JIRA issues on a confluence page and change the colour based on the statuses (IE: if all are resolved, the SVG image goes green)

Thank you,

Geoff


Answers:
author: Andreas Purde
body: Dear Geoff,

I don't know whether there is any plug-in which shows you that kind of traffic light already. However you can program your own SVG with embedded Javascript. In the Javascript part you can contact Jira to get all the issues, evaluate them and depending on the evaluation change to color in the SVG.

Regards, Andreas


Tags: svg
How to block comments in confluence ?
Asked by Diana:

```
We have a public knowledge base, however i need to block comments or advertisements
 And how could delete all the comments? With one click
```


Answers:
author: Randy
body: Update your space permissions and uncheck comments:

image2017-1-11 15:33:13.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-block-comments-in-confluence/qaq-p/98477?attachment-id=9603){#link_1185df95e2fa9b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16489/1/image2017-1-11%2015%3A33%3A13.png){#display_1185df95e2fa9b_0}


Tags: cloud

confluence-cloud
I have created a place to upload documents - is there any way to organize it with folders like SharePoint? Right now it is just a dump of unrelated documents.
Asked by Tim McMonigle:


Answers:
author: Doug Swartz
body: Tim, Did you create a page that people can upload files onto?

If so, you can create a tree of pages, with each page dedicated to a different subject, just like you would create a tree of folders in Sharepoint.

If you add a [Page Tree macro](https://confluence.atlassian.com/doc/page-tree-macro-163414255.html) to the pages, the user can easily navigate to the correct page(folder).

comments: author: Tim McMonigle
body: Thanks Doug...that worked. I had created a sub page tree, but did it the wrong way. I've now deleted that, and created the sub pages the way I want them. I had to manually save each file to my laptop and then upload...is there an easier way to drag and drop from one page to another?

Also, is there versioning on these documents?

Sorry for the newbie question - is Confluence and Wiki referring to the same thing?


author: Doug Swartz
body: Tim. Yes. Attachments are versioned. See [this page](https://confluence.atlassian.com/conf56/attachment-versions-658737034.html) for the documentation.

I never tried to drag and drop an attachment from one page to another. And, I can't see a way to make it work. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

But [this page](https://confluence.atlassian.com/conf56/moving-an-attachment-658737041.html) tells you how to move it by entering the destination page name.


author: Tim McMonigle
body: Thanks Doug...you've been a great help!
Can script runner be used to show an icon (top right - next to three dots) if a page has inline comments?
Asked by Vijay Patil:

I see no obvious way to visually see if a page has any unresolved comments and I wonder if script-runner can be used for this?

When the icon is clicked, it should navigate to the first unresolved comment.


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://answers.atlassian.com/questions/46086420>


Tags: scriptrunner
Can script runner be used to show an icon (top right - next to three dots) if a page has inline comments?
Asked by Vijay Patil:

I don't see any obvious ways to quickly see if a page has inline comments and I wonder if an icon can be shown if it does have inline comments?

When the icon is clicked it will naviagate to the first comment.


Answers:
author: Rafael Franco
body: Hi Vijay,

My name is Rafael Franco and I'm the Tech Lead for the Product Team here at Adaptavist. Thanks for using ScriptRunner for Confluence.

Definitely ScriptRunner for Confluence can help you with that. I would suggest you use a [Script Fragment](https://scriptrunner.adaptavist.com/latest/confluence/CustomisingUI.html) and in that fragment you can fetch the inline comments by:

```
final List&lt;Comment&gt; comments = commentManager.getPageComments(pageId, new Date(0));final List&lt;Comment&gt; inlineComments = new ArrayList&lt;Comment&gt;();for (final Comment comment : comments){    if (comment.isInlineComment())    {        inlineComments.add(comment);    }    /* More over, you can check the status of an inline comment by doing something like this:            comment.getStatus().isDangling()        comment.getStatus().isOpen()        comment.getStatus().isResolved()        comment.getStatus().isReopened()    */}
```

Let me know if it helps.

Rafael


Tags: scriptrunner
Watching linked pages
Asked by Christina Farah:

*This question is in reference to Atlassian Documentation: [Manage Watchers](https://confluence.atlassian.com/pages/viewpage.action?pageId=218271870)*

Is it possible to receive notifications when a page linked to a page that I'm watching is updated, without having to directly watch that linked page manually?


Answers:
author: Rob Woodgate
body: Hi Christina,

No, it's not possible

Normally I'd try and provide some more information around why an answer is "no", but in this case it's just not a use case that Atlassian caters for due to what presumably is very low demand for that functionality.


Tags: watcher
Can Atlassian knowledge bases be browsed (not just searched)?
Asked by Betsy Walker {Appfire}:

With the Atlassian documentation now using Scroll Viewport, going to the native Confluence URL redirects to the corresponding Viewport URL, which just presents a search box and list of recently updated articles.

I, for one, like to ++browse++ Knowledge Bases sometimes, not just search.

Is there a way to do this? BTW, as stated in this [Answers post](https://answers.atlassian.com/questions/38044353/jira-and-confluence-documentation-links-broken), I think the move to Scroll Viewport was a bad move for technical documentation. For customer documentation, I think it would be fine, but for Administrators and Developers, it is just too limiting without support for pagetree navigation.


Answers:
author: Betsy Walker {Appfire}
body: Although some KBs have a "Click here to see all articles in this space" link at the bottom of the page, some do not, like:

* JIRA Service Desk
* JIRA Agile / JIRA Software
* JIRA Server

And, as luck would have it, those are the ones I'm most interested in. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


author: Rob Woodgate
body: Hi Betsy,

Yes, there is.

Go to the main KB page: <https://confluence.atlassian.com/kb>

Click on the Confluence Knowledge Base link: <https://confluence.atlassian.com/confkb/confluence-knowledge-base-home-179443496.html>

At the bottom of that page is a "Click here to see all articles in this space" which will open a list of all the articles.
The CSS styles disappeared after usage of the HTML Include Macro??
Asked by Mika Tapanainen:

*This question is in reference to Atlassian Documentation: [HTML Include Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=169120653)*

I tried to embed the HTML page with the HTML Include Macro. After embedding the HTML page, the CSS styles disappeared in the page. How to enable the CSS styles??


Answers:
author: Mika Tapanainen
body: The HTML Include Macro is embedding pure HTML and then the Confluence styles are applied to the page. This is ok, because I don't need to do my own css at all.


Tags: confluence-administration

documentation

html-include
How do i order pages from Z-A ?
Asked by Rainer W:

*This question is in reference to Atlassian Documentation: [Changing the Sequential Order of Pages](https://confluence.atlassian.com/pages/viewpage.action?pageId=336169197)*

The document describes how i order from A-Z but how do i order pages from Z-A?


Answers:
author: Rob Woodgate
body: Hi Rainer,

I'm afraid you don't, it has to be done manually.


Tags: sort
Is there a way to deactivate the heading demotion in the pdf-export?
Asked by Merihim:

Hi,

i have partially a very deep space structure. When i export the space to pdf, the headings of the deepest pages are just normal text. Is there a way to handle this ?


Answers:
author: Marcel Woschek
body: Hi Benjamin,

I guess the problem lies in the CSS-PDF Stylesheet. It simply doesn't define so many levels of headings.

You can change this by adding more levels in the stylesheet as described [here](https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html).

A simple example: A Level 6-Heading in CSS can be defined as following:

```
h6 {     display: block;    font-size: .67em;    margin-top: 2.33em;    margin-bottom: 2.33em;    margin-left: 0;    margin-right: 0;    font-weight: bold;}
```

comments: author: Marcel Woschek
body: You can also "bulk-define" headings like this:

```
h2,h3,h4,h5,h6 {    display: block;    font-size: .67em;    margin-top: 2.33em;    margin-bottom: 2.33em;    margin-left: 0;    margin-right: 0;    font-weight: bold;}
```


Tags: cloud

confluence-cloud
Analytics in cloud version
Asked by Vadim Babeshkin:

We are going to use Confluence Cloud as a Knowledge base, so I do need several stats there such as:

* Total number of views
* bounce rate
* search requests stats

Is it possible in cloud version?


Answers:
author: Rob Woodgate
body: Hi Vadim,

The standard Confluence Usage Stats plugin is not available in Confluence Cloud (see [here](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html) for a list of restricted functions in Confluence Cloud). There are add-ons, but I'm not aware of anything brilliant for Cloud versions. You might want to vote for Cloud stats here: <https://jira.atlassian.com/browse/CONF-42849>


author: Robert Massaioli _Atlassian_
body: There are many add-ons in the Atlassian Marketplace that can do what you want: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview) comes to mind.

Is that what you were imagining?


Tags: analytics

cloud

confluence-cloud
Unable to import old instasnce backup (ban
Asked by Jens Kreier:

Hello I tried to import a backup of an old confluence instance (3 yrs ago). I unfortunately can't remember which version we used back then, but it was a self-hosted instance of Confluence. We also had Team Calendar installed, which probably causes the following error message:

**Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: PSQLException: ERROR: duplicate key value violates unique constraint "bandana_unique_key" Detail: Key (bandanacontext, bandanakey)=(_CALENDAR_com.atlassian.confluence.extra.calendar3.calendarstore.InternalSubscriptionCalendarDataStore_7eb84210-9c5f-4b49-bbe8-40699aea3e71_childSubCalendars, 4cb26844-195b-4fb8-8ae8-ee16a300d228) already exists.**

Unfortunately, I don't have access to the DB. Otherwise I would have removed the Index for the moment.

Thanks for your help.

Very best,

Johnny


Answers:
author: Nic Brough -Adaptavist-
body: If you're trying to import a full xml backup of Confluence, you need to be importing it into a system of a similar compatible level. If it were a version 4 system for example, there's no chance of it working in 6.

Or is it just space imports?

comments: author: Jens Kreier
body: No I'm pretty sure it was Confluence 5. I thought the compatibility was still given for this version. No it's a full import. Otherwise I have to run it locally and then hack the DB.


author: Nic Brough -Adaptavist-
body: There are massive problems trying to do this within various versions of 5.x. You really do need to go to the right version.


Tags: cloud

confluence-cloud
How to calculate size of each space in confluence
Asked by Saketh Reddy:


Answers:
author: Vladimir Yakimov _Botron_
body: Hello,

I believe you would find those two links quite helpful:

<https://confluence.atlassian.com/confkb/how-to-find-the-total-amount-of-space-used-for-a-single-space-s-attachments-229839506.html>

and

<https://answers.atlassian.com/questions/75048>

Regards,

Vladimir


author: Greg Della-Croce
body: I tried the code from the first link and (with some modification of tables name\[see below\]) it worked great. I now can get a list of space with attachments and get their sizes.

My question does go beyond the attachment sizes. What can we do to get the actual size of the space itself (with or without attachments)?

My modified code:

```
SELECT    s.spacekey,    s.SPACENAME,    SUM(filesize)FROM    ATTACHMENTS_BACKUP aJOIN CONTENT cON    a.pageid = c.contentidJOIN SPACES sON    c.spaceid = s.spaceidGROUP BY    s.spacekey
```


Tags: confluence-administration
Can I link Multiple instances of Jira with one confluence account?
Asked by Marcel Combrinck:


Answers:
author: Sam Hall
body: Yea. One Confluence instance can be linked to more than one JIRA instance.

It's mentioned/implied briefly here: <https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html>
> * Specify the default instance if you have multiple links to the same type of application (for example, to multiple JIRA servers) using the **Make Primary** link.

Sam


Tags: jira-cloud
"Run CLI Action - JIRA" BobSwift: Auto-create a confluence page from a template
Asked by Venkat Nagarajan:

I am looking to use JIRA to auto-create a confluence page based on a confluence template.

Can I copy a template using "Run CLI Action - JIRA" addon? (I am currently evaluating this.)

I am guessing I need to use something like the one below. Can I use the template id here instead of the page id?

....... --action copyPage --id "341566327" --newTitle "%original_summary%" --parent "Home" .......


Answers:
author: Bob Swift (personal)
body: No. We always recommend using regular pages as "templates" for automation. There are a number of advantages as well like copying page hierarchies or entire spaces including attachments for instance.

comments: author: Venkat Nagarajan
body: Ok. For my particular scenario, I need to trigger a page creation from a template. (I am not interested in copying page hierarchies or entire spaces). So, I can copy a template to create a page to make this work.

Eventually it would be beneficial to trigger a page creation from a template especially when I am using JIRA to trigger page creation. Otherwise, I will need to have a template in Confluence (for general confluence use) + a duplicate page for this template just for CLI to be able to copy this.


author: Bob Swift (personal)
body: Confluence traditionally has had poor support for template access from remote APIs. Still the case for server I think, but I see Cloud now has some.


author: Venkat Nagarajan
body: Thanks. Since there is a workaround, that should suffice for now.


author: Rob Woodgate
body: @Bob Swift \[Bob Swift Atlassian Add-ons\] - this one's for you.


Tags: bob-swift

confluence-administration
Allowing users to self-register but require authorisation for access
Asked by Tobi Heskett:

*This question is in reference to Atlassian Documentation: [Setting Up Public Access](https://confluence.atlassian.com/pages/viewpage.action?pageId=156)*

We would like to allow customer to self register for our Confluence customer wiki, however we do not want them to automatically be granted access. We'd like administrators to approve the request. From what I can tell in the documentation and user configuration we can either only set up people manually or have them automatically be granted access with self registration. Is there a workaround? Thanks!


Answers:
author: Rodney Hughes
body: Our Industry Association uses Confluence - we have a custom built User Management System that allows anyone to create a User profile (they need to use a secure 72-hour time limited link sent by those in authority from within the Association community so it is not a total open access).

That then allows them to request access to any of the Spaces with any of the available Permission levels.

That generates an email to the specific the Convener or Chairman of the specific group (we call them the Space Owner) to approve or deny the access request.

We have successfully rolled this out with now over 1500 ++**global**++ Users across some 170 Spaces with User profiles TOTALLY self-managed.

I'm not sure if/how our host would provision the same for other organisations as his servers host both the User Management System and the Confluence Knowledge Management System. If you send me your email I can pass the question on.


Tags: confluence-administration

user-management
Page Tree for other Spaces?
Asked by Neal Howland:

Is there a way to display a Page Tree with the Root page from another Space?

I would like to create an "All Projects" home page that includes several Page Trees from multiple projects, where each project is given its own Space.

I am currently using {page-tree with root = SPACE:Home and get the error:

```
The root page SPACE:Home could not be found in space SPACE.
```

even though the Home page does exist in space SPACE.


Answers:
author: Milo Test
body: Though it doesn't work like you'd think, for your example, put @home in the **Root Page** field and start typing the Space name in the **Restrict to this Space Key** field, selecting the Space when auto complete offers it.

comments: author: Neal Howland
body: Perfect! Thanks Milo


author: Simon Wilmann
body: Can you make the tree just show a subset of the other space?


author: amanda.raila
body: I just ran into this same thing! I found that "Children Display" worked for that scenario.


author: Rodney Hughes
body: Just remember that if you have a tree display macro in Space A that shows Space B, it should only work if the User looking at the page you created in Space A has access to both Spaces A and B

If they don't have access to Space B, then they would see nothing

... at east that is the way it *should* work ...


author: Rodney Hughes
body: I think that would "breach" the intent of the "privacy" of content within each Space being only visible by those Users that have been granted access to the specific Project Space.
where is the actual working confluence used for this lesson?
Asked by ve fla:

*This question is in reference to Atlassian Documentation: [The dashboard](https://confluence.atlassian.com/pages/viewpage.action?pageId=139374)*

The tutorial on this page <https://confluence.atlassian.com/doc/the-space-directory-777010843.html> asks me to click on things. Where is the actual confluence page that represents the "Teams In Space" project which I can click on and navigate around? All I see on this page is a screenshot.


Answers:
author: Nic Brough -Adaptavist-
body: "Teams in Space" is a demo system Atlassian use, and allow partners to use for general demonstration, documentation and experimentation work.

It's not a test or training system for end-users, and it's only available as a download-and-run-it-yourself system for Atlassians and partners.

The documentation is expecting you to have your own system with your own data in it. The screenshots are there to help you see where things are, not guide you around Teams in Space.


Tags: dashboard
Opening a link in a new window
Asked by Greg Della-Croce:

I do not seem to find any help here to assist me with creating Links in a confluence wiki page that will open in a new window, instead of opening in the same window.

Could someone help me?


Answers:
author: Milo Test
body: This is a knows issue:

<https://jira.atlassian.com/browse/JRA-9380> Feel free to follow/vote for it.


author: Betsy Walker {Appfire}
body: [This KB article](https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html) shows how to do it with custom HTML, but it would affect ++all++ links.

You can also use the [Linking Plugin add-on](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.linking/server/overview) from ServiceRocket, which provides a link-window macro you can use whenever you want a link to open in a new window.


Tags: link-window
How do you remove the "Page from Email" global blueprint / template?
Asked by ramundodj:


Answers:
author: Nic Brough -Adaptavist-
body: I think you can go to "manage add-ons", select the system ones, look for the system blueprints and turn off that module. (Server only of course)


author: ramundodj
body: Thanks! That was exactly what i needed.


Tags: confluence-administration
Is there a way to search the titles of Exand Macros?
Asked by Julie Livsey:

I am able to search the content of an Expand Macro, but not the title for the section.


Answers:
author: QuentinB
body: "WAS" is the only JQL operators which helps you search in history, but not all field are supported ...

<br />

comments: author: Julie Livsey
body: Thank you for your response. Although I am not sure we are talking about the same thing. The Expand Macro in Confluence allows me to create a navigation tree on a page within a knowledge base. Each Expand Macro box has a title and a body. Clicking on the title presents the user with the body language. I am able to use Confluence Search to find content within the body, but it does not return results for the title when searched for. This seems like it was something missed in "Search" query. Can this be corrected?
How can the roadmap be resized to allow for example a 3 month roadmap to span the entire page?
Asked by Janek Bogucki:

*This question is in reference to Atlassian Documentation: [Roadmap Planner Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765275)*

Ask your question here...


Answers:
author: Janek Bogucki
body: View by weeks solves this to a limited extent.


Tags: advanced-roadmaps

confluence-cloud