youngmon/atlassian-qna huggingface dataset:
Syntax error: end of file unexpected (expecting ")")
Asked by Stefan Weiss:

I am trying to install Confluence on a fresh Setup of Debian Jessie. I get the following error:

root@[wiki:/tmp#](http://wiki/tmp) ./atlassian-confluence-6.0.6-x64.bin  
Unpacking JRE ...  
Starting Installer ...  
/tmp/atlassian-confluence-6.0.6-x64.bin.17563.dir/jre/bin/java: 1: /tmp/atlassian-confluence-6.0.6-x64.bin.17563.dir/jre/bin/java: Syntax error: end of file unexpected (expecting ")")


Answers:
author: ErikDohmen
body: Could it be that you have the wrong version? 32 instead of 64?


author: Claudio Kirchhoff
body: Hi Stefan,

same problem on Linux mint, also with the newer 6.1.0 version. Looks like a broken installer to me.

You can use the tar archive instead.

Cheers

Claudio

comments: author: Mark Oliver Utz
body: same error here with ubuntu 16 LTS \>\> strange thing is: we are already running an older Confluence version (5.10) that we used for testing ...

we just wanted to upgrade using the installer, but getting no other error message (also not in any logs) but "/usr/bin/java: 1: /usr/bin/java: Syntax error: end of file unexpected (expecting ")")"

AND: the same thing with manually installation of the tar-files.

Extraction works starting brings up only the error message

any ideas?


Tags: confluence-administration
How does confluence integrate with active directory
Asked by Don Hiebert:

I have a client who would like to host confluence on their own server. How does confluence integrate with active directory, file structure, file permissions etc compared to a "regular" MS network?


Answers:
author: Nic Brough -Adaptavist-
body: Active Directory is a user management that runs as a service. Confluence can use it as a service that provides a user directory for it. You look after users and groups in AD, and Confluence uses it internally for, well, user information.

File structures and permissions have nothing to with the lists of users in Confluence.


Tags: active-directory

microsoft
dynamic page content using database queries in confluence
Asked by JustJohn:

Is it possible to create page content dynamically using SQL queries of external databases?

For example, if I have a table of IT assets stored in a MySQL database, could I create a table in Confluence page that contains the results of an SQL query?


Answers:
author: Pavel Potcheptsov
body: You might want to try [PocketQuery](https://www.google.com.ua/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjO_eCN3q_SAhVB3iwKHeL4CyoQFggaMAA&url=https%3A%2F%2Fmarketplace.atlassian.com%2Fplugins%2Fde.scandio.confluence.plugins.pocketquery&usg=AFQjCNHFSmVff_cRh6DGB7UMYHqKehzBQA&sig2=HUo4Psc1uPus5HT_LJS5yQ) addon.

Old versions are free.
Inline comments cannot be saved after confluence upgrade to ver 6.0.3
Asked by Sandra Bar:

Inline comments cannot be saved after confluence upgrade to ver 6.0.3


Answers:
author: Nic Brough -Adaptavist-
body: What does the log say is wrong when you try to save the comments?

comments: author: Sandra Bar
body: Could not save the comment

Error code


author: Nic Brough -Adaptavist-
body: No, sorry I wasn't clear, we need to see the full set of error messages from the log, not what you get on screen.
'Jira issues macro' in confluence not working Internet explorer 11, but working in Chrome and Firefox.
Asked by Siva Polamarasetti:

We have configured to connect JIRA and Confluence thru applinks. we are able to insert JIRA issues table data in confluence. IT is working fine in Chrome and Firefox but not inserting JIRA data..I am suspecting something in internet explorer causing the problem. Please let me know if anything I need to change in internet explorer to make make Macro work.

Thanks in advance,

Siva


Answers:
author: Roman Samorodov
body: Never use JIRA in IE. There are many features that are not working in IE.


Tags: confluence-administration
I'm creating a list labels on my home page. The problem is that it doesn't capture the labels from the other spaces
Asked by David Geissler:

I'm creating a list labels on my home page. The problem is that it doesn't capture the labels from the other spaces. What do I need to do to achieve this?


Answers:
author: Per L?fgren (Qlik)
body: Use the "popular labels" macro


Tags: confluence-administration
Summit 2016 Slides
Asked by Mathias Herrmann:

In the last years the slides of each Atlassian Summit sessions got published on slideshare. But i can't find any slides for the Summit 2016 sessions (only youtube videos) does someone know where i can find them ?

Thanks!


Answers:
author: Tim Eddelb?ttel
body: Hello Mathias,

the events page archive still shows the slides: <https://www.atlassian.com/company/events/summit-us/watch-sessions/2016>

Regards,  
Tim


Tags: jira

summit
When I try to use the Multi Excerpt macro, I get the error, "Multiexcerpt "M_E_Test" not found. Note that nested multiexcerpt macros are not supported." There is no nesting involved.
Asked by Pamala E Ritz:

To get the above error in Confluence, I add a page, update the title, insert the macro Multi Excerpt, type some text, and hit Save. Then I get the error, "Multiexcerpt "M_E_Test" not found. Note that nested multiexcerpt macros are not supported." Can you, please, help me get the macro to work?


Answers:
author: Nic Brough -Adaptavist-
body: I suspect the second part of the error is a red-herring, and it's the first part you need to concentrate on - do you have "M_E_Test" on the page with the data you're trying to fetch?


Tags: cloud

confluence-cloud
Can i still use Crowd after switching to Jira/Confluence Data Center ?
Asked by C. Faysal:

Currently i use Confluence and JIRA where both apps sync ther user db from Crowd and SSO is enabled.

what if i choose to deploy a data center license and add nodes to each app.

will that affect any behavior of how authentication and SSO Session is handled?

i am asking because i read some new SAML 2.0 implementation to allow SSO on Data Center deployments.

please don't tell me that SSO in this Environment is only possible via 3rd Party SAML Providers

regards


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You can still use Crowd with Datacenter installations. Configuration is the same.


author: MattS
body: For large numbers of users, see <https://jira.atlassian.com/browse/JRA-64230>


author: Marcin Kempa
body: While having JIRA Data Center together with Confluence Data Center which synchronise users from Crowd it is still possible to rely on the SSO provided by Crowd.

The new SAML 2.0 authentication option, which was added recently to Data Center products allows you to achieve SSO using 3rd party Identity Provider. You may still use Crowd in this setup for user management and authorisation. The following [documentation](https://confluence.atlassian.com/enterprise/adding-saml-integration-to-your-existing-user-management-infrastructure-861244976.html) describes it into more details.


author: C. Faysal
body: well thats good news :smile:

thank you


Tags: confluence-data-center

crowd

jira-data-center

sso
How can we import a space into a self hosted Confluence instance?
Asked by Thomas Schittli:

*This question is in reference to Atlassian Documentation: [Import a Confluence Space](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765531)*

Here, Atlassian descibes Import a Confluence Space:  
<https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html>

Why is there no documentation about importing a Space into a self hosted Confluence instance?

Did Atlassian removed this function for self hosted Cutomers? This would be really annyoing...

Thanks a lot in advance,  
kind regards,  
Thomas Schittli


Answers:
author: Nic Brough -Adaptavist-
body: Just slightly different wording really - <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>


Tags: confluence-administration

confluence-cloud

import

space
How to verify a Confluence restore
Asked by Shreyance Shaw:

Hi,

As part of our disaster recovery plans we're taking backups of Confluence, Postgres in the backend.  
Using Postgres dump to dump the file and restore it on a separate DB.

Copy all the installation and home directory files from the Confluence production to the replica.

We'd like to schedule a restore of the most recent backup and verify it's a 'good' restore

Provided we are able to bring up the Confluence replica, What can we do to verify the restored Confluence

Any things provided by Confluence which tells me the application has no corruption or restore issues ?


Answers:
author: Adrien Ragot 2
body: I'm not aware that Confluence has a self-check process. I personally highly trust the global restore because it is a very low-level export/import of the database. The per-space import is much more complicated (hence may introduce errors) but the global restore is great. Here are things you could manually check:

* Check the base url is correct,
* Check that mentions on pages appear correctly (Is the link correct?). Check it for one user in each user directory. You most probably have only one directory (either LDAP or JIRA or internal), but in case you have a cascade of them, it's interesting to check. If you restore because a day of production data was lost, then don't forget to delete again users which have been deleted during that day.
* Check that Application Links with other software (JIRA, Bamboo, etc...) work properly (URL must be correct and the authentication between applications may need a check).
* Add-ons will work; but maybe you need to check some add-ons that have a synchronization with the outside world (e.g. if an add-on has an OAuth connection with another service like Twitter or something proprietary).

I don't think you should test every single Confluence feature; If users and applinks are properly restored, everything else should work smoothly.


Tags: backup

confluence-administration

restore

verify
can you remove the ability for admins to view a space
Asked by Daniel Tombs:

we are trying to hide some of our confidential records from users (easy). but what about the admins?

Can this be done?


Answers:
author: Nic Brough -Adaptavist-
body: No.

An admin can't do their job without admin rights, and a full admin can always bypass anything you set up in the software, so Atlassian haven't bothered to try to implement anything like that.

You can not include your admins in the "can use space" and as they browse, they're subject to restrictions placed on pages like any other user. But they will always have the ability to give themselves "can use" and change the restrictions as part of their job.

You have to trust your admins (and that goes for all software, not just Confluence)

comments: author: Daniel Tombs
body: understand the trust level and we do. that is not the issue but it is our IT support team that want this in place as they do not want the ability to see the confidential information.

Is it possible to lock them out of the space completely so they can't see this? forget allowing the ability to see, but is there a way


author: Nic Brough -Adaptavist-
body: Um. I didn't emphasise or include this fully before:

You can **not** include your admins in the "can use space" and as they browse, they're subject to restrictions placed on pages like any other user, **so they won't see it as part of their normal activity**. But they will always have the ability to give themselves "can use" and change the restrictions as part of their job.


author: Daniel Tombs
body: thats fine. we don't mind them having that ability because when they are needed to do work they can do that. however when all is good and normal they don't see it. what is the best way to implement this


author: Nic Brough -Adaptavist-
body: Nip over to the space you want to protect and go for the admin settings. Look for the "Permissions"

Change the list of people and groups who can "view" the space, removing whatever it is that allows the admin group to see it.

If you want to do it at a lower level (pages), then just add a view restriction while editing a page (it'll cascade down to child pages)


author: Daniel Tombs
body: if there is a link somewhere else on the confluence, can the admin follow that and then view because they followed the link?


author: Nic Brough -Adaptavist-
body: No. The link won't even show for them if it's a standard internal confluence link (the text will be there, but no underline or link, as it knows they can't see it)


author: Rodney Hughes
body: Nic is right - Admins can undo anything you put in place.

But if you want to prevent "inadvertent viewing" by the Admins, use Page View Restrictions then at least they have to individually decide to break the Restriction


Tags: confluence-administration
What is the difference in types of spaces - team space, documentation space, knowledge base?
Asked by Chris Worthington:

Newbie to Confluence. When I create a space, I'm given several options and I have no clue as to which to choose.

We want to set up a basic Wiki for our company, so I figure each main dept will have its own space. Since this would entail basic info sharing, should I choose a "team" space, "documentation" or "knowledge base"? It seems like the latter two are quite similar and the former is ambiguous.

Any help would be greatly appreciated.


Answers:
author: Nic Brough -Adaptavist-
body: Think of the types more as templates - they determine the initial layout and default data (including local templates), but once created, they don't really have much effect. The knowledge base flag can be useful if you are integrating with JIRA Service Desk.

As for your specific question, I would look at what each department is trying to use confluence for - if it's going to be mostly documentation on something, use documentation, if it's a space to do team activity (record meetings, blog about stuff, team updates, information on people and teams), use team. Neither one will prevent you from creating pages of other types.

comments: author: Chris Worthington
body: Great, thank you. That's the easiest to understand answer I've found. Thanks.


author: Pete Peric
body: Which space blueprint would be suitable for an HR space? Team, Documentation or Blank?


author: Pauline Monroy
body: Depending on the needs and goals of the HR team : I figure it would be Documentation space : share policies, contracts, etc. If the need is to on-board a new member, I believe the documentation space should be enough but in the scenario wherein you have to on-board a technical professional who needs a lot of questions answered, I believe a KB with inputs from the Tech Team would be more useful.


Tags: confluence-administration
can you put your knowledge base as a child page to your team page?
Asked by Monica Medina-Finsen:


Answers:
author: Tim Eddelb?ttel
body: Additional to Nic, you can put an additional page tree into the sidebar.  
It's still an own space but maybe the visibility is better.

Or you can try the [SubSpace Navigation for Confluence](https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.subspace/server/overview) Plugin.


author: Nic Brough -Adaptavist-
body: No, a knowledge base is a whole Space.


Tags: confluence-administration
How to disable rename a project
Asked by Siva Polamarasetti:

Project admin is able to change the project name in Jira , bitbucket and Confluence. Is there anything we can do to stop that? They cannot change the key but they can change the name.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There is no way to prevent that unless you do it using a plugin. Project admins are supposed to administer the project and they should be able to change everything that doesn't impact other projects or the system itself.

In fact, there are feature requests to grant more permissions to project admins and some of that are already available now. For example, editing workflows that are not shared by other projects.


Tags: confluence-administration
How do I preview an Outlook email message in Confluence?
Asked by Dan Zietlow:

How do I preview an Outlook email message in Confluence?


Answers:
author: Davin Studer
body: It's not possible. That is what Outlook is for.

comments: author: Christophe G
body: So, there is no way to view outlook attachement ? It would be really useful to have this feature.


author: Benjamin Michiels
body: +1

A lot of information can be found in emails.

Many emails can be attached to a page.

Preview of emails would be great; downloading them is not convenient


author: Patrick Neuner - Futureweb GmbH
body: +1


author: Dan Zietlow
body: I agree, this should be added to the requested new features list.


author: DamCoder
body: +1


author: Guillaume Bougard
body: +1


author: Laurent Ricci
body: +1


author: Paulo Santos
body: +1


author: Stadtwerke IT & Service GmbH & Co. KG
body: +1


Tags: cloud

confluence-cloud
Copy a page without attachements
Asked by Lukas Rohrer:

*This question is in reference to Atlassian Documentation: [Copy a Page](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764871)*

Wouldn't it be nice to have the possibility to copy a page without the attachements? We have created many redundancies by just copying and renaming pages.... redundancies are bad :-)


Answers:
author: Rodney Hughes
body: <https://confluence.atlassian.com/doc/confluence-6-0-release-notes-844235309.html>


Tags: confluence-cloud

copy

page
Copy a page without attachements
Asked by Lukas Rohrer:

Wouldn't it be nice to have the possibility to copy a page without the attachements? We have created many redundancies by just copying and renaming pages.... redundancies are bad :-)


Answers:
author: Steven F Behnke
body: There is a feature request just for this -- <https://jira.atlassian.com/browse/CONF-19389>


author: Bill Bailey
body: Yeah, I agree. When doing documentation, I often have to break up pages, but then I end up with multiple copies of images attached to pages.
Confbox - creation of folder structure like in Webdav
Asked by Michaela Klinkel:

Hi there,

we plan to use confbox to synchronize attachment data of our customer documentation.

Since we have a lot of customers and a lot of attachments, it would be great if conbox would store the attachments in a more complex folder structure (one folder per space and subfolders per page). Like this we would have a much better overview!

Is there any plan to do this?

Thanks a lot for your help!

Cheers,

Michaela


Answers:
author: Michal Hybasek [MoroSystems]
body: Hello Michaela,

Thank you for your question. We are working on confbox 2.0 right now. There is a tree structure of files. This structure copy confluence pages and subpages.

We are finishing testing of new functionality now. And release is planned in early March 2017.

I hope you are going to by satisfied with a new functionality.

Regards,  
M.


Tags: addon-cz.morosystems.confbox.confbox
bitbucket and confluence integration through Application Link.
Asked by rashmibhojwani:

I just created and application link between Confluence and Bitbucket but it doesnot show up on page of confluence so I am not able to change security configuration.


Answers:
author: Nic Brough -Adaptavist-
body: When you add the application link, does it confirm it? Can you set it up again and check there are no errors?


Tags: confluence-administration
How do I unsubscribe
Asked by Lorraine Todd:

How do I unsubscribe I am getting hundreds of mails. I have hit theunsubscribe from all and from each topic but still they come! Help


Answers:
author: Rodney Hughes
body: Confluence is a Knowledge Management System

but I always say ... knowledge is not knowledge unless you know when new knowledge is created or edited

Having said that you can tailor your settings

firstly you can de-select watching a Space or a page by clicking the watch eye on each page

Also on the menu next to your avatar top right, click \<\<Watches\>\>

You can manage the individual Watch lists,

... but scroll to the very bottom of the Watches page and select \<\<email settings\>\>

There are things there to reduce the flood - I suggest at least keep Daily Updates, Blog Posts and Show content


Tags: confluence-administration
Error install gliffy plugin
Asked by David Zhong:

I was trying to install gliffy plugin (7.0.1) in Confluence 6.0.3, running on Win 2012 R2 server with SQL 2014, and it returned error "An unexpected error occurred. Refer to the logs for more information." I checked all logs and couldn't find any trace of the error. Can someone give a hint where to look? Thanks in advance.


Answers:
author: David Zhong
body: OK, this issue has been fixed. It has nothing to do with database (we are not using MySQL anyway). We are using IIS URL Rewrite, the max-upload-limit set by IIS Request Filtering rule is not large enough to allow complete file upload. By setting it to a much higher value, the installation process completed without issue.


author: Katy Kelly
body: Hi David, give this article a shot: <http://support.gliffy.com/hc/en-us/articles/217895288-Error-Attempting-To-Install-Or-Upgrade-Gliffy-Diagrams-MySQL-ERROR-max-allowed-packet-variable->

Otherwise you may want to email Gliffy directly support@gliffy.com


Tags: confluence-administration
How do I globally remove labels in confluence
Asked by David Geissler:

How do I globally remove labels in confluence


Answers:
author: Davin Studer
body: Stephen Deutsch has a user macro that can do this.

[https://bitbucket.org/stephendeutsch/confluence-user-macros/src/39c3a025dacc6b45abc0105f0b7a21a7375690b4/label%20management%20tool/label%20management%20tool.vm?at=master\&fileviewer=file-view-default](https://bitbucket.org/stephendeutsch/confluence-user-macros/src/39c3a025dacc6b45abc0105f0b7a21a7375690b4/label%20management%20tool/label%20management%20tool.vm?at=master&fileviewer=file-view-default)


author: Rob Woodgate
body: Hi David,

There's no bulk label removal facility in Confluence. You might try a tool like [Confluence Command Line Interface](https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/server/overview), which I believe can do this amongst many, many other things, or a specific label add-on like [Label Manager](https://marketplace.atlassian.com/plugins/com.kostebekteknoloji.plugins.confluence.confluence-label-manager/server/overview).
Add improved JIRA permissioning
Asked by Gurinder Summan:

I need to understand what potential is available. I think the basics is group creation and assigning access based on the group. What I'd like to understand better is what granularity can limit project access and associated SVN instance.


Answers:
author: Nic Brough -Adaptavist-
body: JIRA already does group creation and group based access. It's got a huge improvement on top of that in the use of roles too.

I think you need to give us a bit more context for this question.


Tags: confluence-administration
Does lowering the attachment maximum size delete the attachments bigger than the new size limit?
Asked by Patrick Stewart:

An old system administrator increased the maximum attachment size to 295MB so that they could host videos on our confluence. We would like to reset that to 20MB. When I set it to 20MB will the files over 20MB be erased?


Answers:
author: Nic Brough -Adaptavist-
body: No, the setting is only used when someone tries to attach a new file (or replace an old one)


Tags: confluence-administration