youngmon/atlassian-qna huggingface dataset:
Site isn't loading and I can't delete it
Asked by xedon:

Hi,

I have here a litte Problem with one Page

I know it should be the "\|" the Problem in the Titel but how can I edit the Titel or can delete this side? (All in my Confluence is fine, only this one Page have a issue).

![qj_KxwgQQc6TcmfQqOkrPA.png](/t5/image/serverpage/image-id/8163iB8E2E7D650CAAB57/image-size/large?v=v2&px=999 "qj_KxwgQQc6TcmfQqOkrPA.png")

Thanks for your help,

Kind regarts,

Fichtner L.


Answers:
author: AnnWorley
body: It is strange that the bar "\|" in your page title is causing an issue - the URL in your screen shot deals with the bar differently from mine:

![Screen Shot 2017-10-23 at 1.51.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/8171iE9C66C76E82E18C3/image-size/large?v=v2&px=999 "Screen Shot 2017-10-23 at 1.51.34 PM.png")

Out of curiosity, what version of Confluence are you using?

More to the point, this page should be able to help with a variety of workarounds: [Editing or Deleting a Page That Won't Render](https://confluence.atlassian.com/confkb/editing-or-deleting-a-page-that-won-t-render-167608440.html)

comments: author: xedon
body: Thanks for your response.

I'm using [Atlassian Confluence](https://www.atlassian.com/software/confluence) 6.4.2. Can you tell me where I can find the page ID?

Thanks,

Kind regarts,

Fichtner L.


author: AnnWorley
body: If the page renders at all you can go to the three dots at the top right and choose nearly any of the options and the page ID will appear in the URL. However, I understand the page will not render to display the dots so you will have to query the database:

```
SELECT CONTENTID FROM content WHERE TITLE = '<pagename>' AND VERSION = '1';
```

When I ran it I used the page title as it is rendered on the page rather than as it appears in the URL, and I got the page ID back, for example:

```
SELECT CONTENTID FROM content WHERE TITLE = 'Welcome to Confluence' AND VERSION = '1';
```

It looks like you may not need the page ID as the [article](https://confluence.atlassian.com/confkb/editing-or-deleting-a-page-that-won-t-render-167608440.html) mentions this workaround using the page title:
> Alternatively, if you don't know the page ID, you can access the page for editing using an URL like:  
> http://\<baseurl\>/pages/editpage.action?spaceKey=\<spaceKey\>\&title=pageName
Cannot install source editor
Asked by Phil Selby:

Downloaded the jar but when uploaded I get this:

confluence-source-editor-1.1.3.jar cannot be installed on this Cloud instance.

Ideas? Suggestions?


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Phil,

Unfortunately the Atlassian-produced Source editor doesn't work with Confluence Cloud. There is however a third-party paid plugin which provides the source editor functionality. [You can check it out here](https://marketplace.atlassian.com/plugins/com.mohamicorp.html.source.editor.for.confluence/cloud/overview).

Cheers,  
Daniel

P.S. If you feel like this answer helped, please hit the checkmark to the left to mark it as answered. This helps us focus our efforts on unsolved questions. Thanks!

comments: author: Phil Selby
body: Most disappointing. I write in portable XHTML, not proprietary markup. I suppose we'll just have to go with our own Apache server...

Too bad.


author: Gregor Kasmann_Actonic
body: Add-ons for Confluence Server are not compatible with the Cloud version. You should try to find something similar but for Cloud version.
I want to create a page where a user can add text to a box but not edit the page
Asked by Ian Monk:

I would like to create a testing page where the user can update the test results without having to edit the page itself, so like adding an editable text box on a published page.

Is this possible?


Answers:
author: AJ V
body: Ian,

You could probably use the HTML macro to create some type of text entry box...if your organization allows the use of that macro.

Thanks,

AJ


author: Gregor Kasmann_Actonic
body: Could you explain a use case?

comments: author: Ian Monk
body: Hi, I want to set up a page of test cases where we predifine the test but then allow the person carrying out the test to click in to an adjacent box to input the test results but without editing the page.


Tags: confluence-cloud
Why won't my header and footer images display in Confluence Space PDF export?
Asked by Marisa Hager:

I have edited the PDF Layout per the instructions on the "advanced pdf export editing instructions" page from Atlassian, and I'm doing a full space export (not just a single page). But no matter what I try, I can't get the header and footer images to display. Here's what I have pasted in:

\<div style="margin-top: 10.0mm;"\>  
\<img src="/download/attachments/52530566/2017-10-23_1221.png" /\>  
\</div\>

I just pasted that in to the page header text box on the PDF layout screen in the space tools and it's not working. Note that I was able to edit the CSS to get the page orientation to landscape from portrait, so I know this is theoretically possible and I'm at least doing something right :?

NOTE: the images I'm using are hosted as attachments in the confluence instance I'm exporting from. And I'm using the relative reference, though I've tried the whole URL. And when I just put an externally hosted image URL in the code above, it worked fine. So it appears that it's just my images that are hosted internally won't work :(. Only solution seems to be finding an external host for my header and footer images...


Answers:
author: Gregor Kasmann_Actonic
body: I've just checked and it works properly.

Please pay attention to:

1. Use absolute URL for image
2. Use Space Export to PDF (not a single page export).
Can I embed a user on a page as a Mention?
Asked by Ian Monk:

Forgive me but I am new to all this so I am on a steep learning curve!

When you create a meeting notes page, there is a section for attendees. The page created always defaults the creating user as an attendee, I want to do the same thing on a bespoke template, when the user creates the page I want to @mention them on the page.

I have copied the coding from the meeting notes template $documentOwner but this creates a variable that I then have to fill in. I want it to find the user creating the page and automatically add the name.

How can I do this?


Answers:
author: thais
body: Hi, Ian,

Sorry for the late reply.

We have two feature requests that deal with the functionality you are describing:

\* CONFCLOUD-31569: <https://jira.atlassian.com/browse/CONFCLOUD-31569>  
\* CONFCLOUD-30567: <https://jira.atlassian.com/browse/CONFCLOUD-30567>

You can add comments with inputs for the features and add yourself as a watcher to receive updates. You may also vote on them in order to increasing their popularity. More information on new features can be seen [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).


Tags: confluence-cloud
Copy and Paste anchor links within confluence page
Asked by Burt Gordon:

Hello,

I have a confluence page with multiple anchors to another page. They are two tables, one in each page that are cross references. In one table I have multiple rows that need to reference one row in the other page. To get the linking to go to the right place, I have used anchors. To make it easy, I was trying to copy and paste the first reference I made to the anchor in other rows, but when I try that the anchor loses its reference. Is there a way to paste special or copy/past and keep the each anchor?

Example: Row 23-55 all reference row 39 in the other page. If I copy the anchor link and paste it looks like this::

Original anchor link: Reference Page#Row-39

When I copy the link says: Reference Page#Row-

Where the end number is not there. I can then edit the link and write 39 in ther and it works, but that is tedious for as many links as I have to do and copy.

I have tested the links and if, on a published page, I click the link it jumps to the right anchor point on the other page. So no issues with the formatting of the anchor or name. Just the copy/paste loses that last number on a paste.

Any help?


Answers:
author: Vero Rivas
body: Hi [@Burt Gordon](/t5/user/viewprofilepage/user-id/1158576)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/anchors-139442.html>

<https://community.atlassian.com/t5/Confluence-questions/Copying-page-messes-up-links-to-anchors-headings/qaq-p/629893>

Cheers
Password Reset Not Working
Asked by Marc Dionne:

Hi,

I work with a Confluence Server 6.2 configuration.

The password reset process is not working.

When people's login doesn't succeed, they click on a Forgotten password button.

A dialog box asks to enter the username or email:

![b_MotDePasseOubli?.JPG](/t5/image/serverpage/image-id/8149iDFEDCFC0BABA4A31/image-dimensions/355x180?v=v2 "b_MotDePasseOubli?.JPG")

They receive a message allowing them to reinitialize their password.

![b_R?initialisationMotDePasse.JPG](/t5/image/serverpage/image-id/8151iD5FD092627863533/image-dimensions/524x179?v=v2 "b_R?initialisationMotDePasse.JPG")Then, nothing happens.

Where can I tune the parameters so that this process works properly?

Thank you!


Answers:
author: Christo Mastoroudes _Adaptavist_
body: Hi,

Test to ensure confluence can send out an email, might be a SMTP configuration issue.

comments: author: Marc Dionne
body: Thanks!

The SMTP works properly, as far as I can tell. Further observations lead me to see that people misinterpret the emails. The subject is "\[confluence\] Here is your password". Users thinks they will see a password, but they don't... and prefer to ask me. However, clicking on the "Reinitialize password" blue button works in most cases.

Therefore, I have to broadcast the correct procedure or, more difficult, change the email template to suggest clicking on the blue button.

Regards!


Tags: questions-for-confluence
Change text color in Confluence Banner
Asked by Navadeep:

Hi Atlassians,

I need to quickly update a message using confluence banner.

![banner.JPG](/t5/image/serverpage/image-id/8139i1025600698233598/image-size/large?v=v2&px=999 "banner.JPG")

Already there is a message with yellow background and text in black color bold.

Now i want a blue background with change in text color. Blue background is done. But, how can I change the text color ?

Below is the code for confluence banner which I have now.

\<!-- Message Banner --\>  
\<div style="background-color:Blue; border: 2px solid blue; margin: 4px; ;padding: 2px; font-weight: bold; text-align: center;"\>\<marquee\>  
Notification 10/23/2017: This is the text message that will scroll on Confluence page.\</marquee\>\</div\>

Best Regards,

Navadeep


Answers:
author: Gregory Van Den Ham
body: glad to help ;)


author: Navadeep
body: Thank you for valuable information Gregory. Sure, I make a note of that as well and make sure I place proper code in the Banner section. :)


author: Gregory Van Den Ham
body: There's all sorts of fun you can have in there. I use this one for maintenance notices:

```
<h3 style="text-align: center; color:#B22222;"><code>Notice: &nbsp;7pm Central, 22 September (Tonight) Jira will go Offline for Upgrade Maintenance.</code></h3>
```

As long as its valid html you're good. If you screw up the code in the banner you could run into an issue where the application becomes unusable until you [hack it out of the databas](https://confluence.atlassian.com/jirakb/how-to-remove-jira-announcement-banner-through-the-database-429916703.html)e though. So, little warning there :)


author: Thomas Schlegel
body: You're welcome, [@Navadeep](/t5/user/viewprofilepage/user-id/1138053)


author: Navadeep
body: Excellent !! Thank you so much Thomas for your quick response. Appreciate it.

Best Regards,

Nav


author: Thomas Schlegel
body: Just add the white color to the font:

```
<div style="background-color:Blue; border: 2px solid blue; margin: 4px; ;padding: 2px; color:white; font-weight: bold; text-align: center;"><marquee> Notification 10/23/2017: This is the text message that will scroll on Confluence page.</marquee></div>
```
Why does this error occur: unnknown table 'AO_<xyz>' in information_schema?
Asked by the_il:

After new Confluence installation (v 6.4.3) and initial setup there are errors in atlassian-confluence.log:  
{{  
Caused by: java.sql.SQLSyntaxErrorException: Unknown table 'AO_6384AB_DISCOVERED' in information_schema  
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:536)  
}}  

What's going wrong?

Environment:  
OS = Debian  
Database = MySQL Ver 10.1.26-MariaDB-0+deb9u1 for debian-linux-gnu on x86_64 (Debian 9.1)  
JDBC-Treiber = mysql-connector-java-6.0.5.jar

Application is not running correctly - \*cannot be used\* !


Answers:
author: Marek Parfianowicz
body: Also, please check your MySQL JDBC Driver version. The ActiveObjects library has compatibility problem with the latest Connector/J **8.0.x** version of the driver. JDBC driver downgrade to **5.1.x** may help.

You can find more details here: <https://ecosystem.atlassian.net/browse/AO-3462>


author: Shannon S
body: Hi Torsten

MariaDB is [not supported by Confluence](https://confluence.atlassian.com/confkb/is-mariadb-supported-by-confluence-829037434.html). You can watch and vote on this request if it's something you would like to see in the future:

* [CONFSERVER-29060](https://jira.atlassian.com/browse/CONFSERVER-29060)

You'll want to make sure you're running on all [Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html "Supported Platforms") before we can proceed.

Let us know if you have any questions.

Kind Regards,  
Shannon
Customising Page Tree Macro to break up content
Asked by Dan_Lear:

Hi,

For a Confluence intranet-style application I want to use Page Tree for a number of different main "sections" all children of the same homepage.

E.g.

* Section1
  * Section1_Child1
  * Section1_Child2
  * etc
* Section2
  * Section2_child

On the homepage I would like individual pagetrees for each main section, eg with Section1 being visible as the 'top' of the tree.

Hope I've explained this clearly enough to get some help.


Answers:
author: Gregory Van Den Ham
body: In the page tree macro edit settings, are you setting the start depth to a higher number to include child pages?

comments: author: Dan_Lear
body: That doesn't help I'm afraid.

I want to specify the start page to be displayed and it's children. If I select the "start page" as the root page then that doesn't display (only the children), and if I select @home at the root then all child pages display.

![treeview2.png](https://community.atlassian.com/t5/image/serverpage/image-id/8194i3F28515464378CAD/image-size/large?v=v2&px=999 "treeview2.png")


author: Dan_Lear
body: Thanks Gregory,

I tried that and if I specify the root page a "Section1" (in my example above) it only displays the children of "Section1", not section1 and it's children.  
If I set root page as @home then it displays all the Sections in the 1 Page Tree.

Does that make sense?


author: Gregory Van Den Ham
body: Sounds like you want to use multiple page tree macros on one page, and set the root page level on each one to be where you need it to go.

Does that sound right to you?

![rootpage.png](https://community.atlassian.com/t5/image/serverpage/image-id/8145i57C790EA5668A0B8/image-size/large?v=v2&px=999 "rootpage.png")


Tags: macro

page-tree
Is it possible to hide the contents of the panels...?
Asked by Magdalena:

Is it possible to hide the contents of the panels so that only the title is visible, and the content is only after expanding?![Untitled.png](/t5/image/serverpage/image-id/8131i9A86751A1CCDA981/image-dimensions/899x397?v=v2 "Untitled.png")


Answers:
author: Danny Zuccaro
body: Hi Magdalena,

You can try using the Expand macro to achieve your desired result. Instructions on this can be found [here.](https://confluence.atlassian.com/doc/expand-macro-223222352.html)

Hope this helps,

Danny
Confluence - Create Calendar - Related Space = global space
Asked by Leigh Carter:

Hello. We are a small organisation, fewer than 10 people, we use Confluence and JIRA on a continuous basis. So far we have not used Calendars at all but are looking into it, specifically to setup a single Team Calendar for everyone. I have established that in order to Create a Calendar you must provide a Related Space (mandatory field with red asterisk). But as far as I can see I can only provide (for Related Space) the name of an individual space (below the global Dashboard level) whereas we would like the single Team Calendar to apply to everyone across all the complete global Dashboard space. Is this possible and how do you achieve it? Thank you.


Answers:
author: Gregory Van Den Ham
body: Team Calendars can hold nested data.

So you can create calendars in individual spaces and then link them to a master calendar.

That master calendar. you can edit your "Welcome to Confluence" home page and drop a Master Calendar on it. Edit that calendar to include the other calendars.

Here's info on setting the[home page.](https://confluence.atlassian.com/doc/configuring-the-site-home-page-138140.html)

comments: author: Leigh Carter
body: Thank you for that answer. This has helped us to understand better the options available. After further consideration, we have opted for having a Team Calendar for which the Related Space is an individual space (below the global Dashboard level) created for general organisation information (including the team calendar).


author: Gregory Van Den Ham
body: Awesome, I've seen something like that work really well, for instance, lots of people want the official Company Holiday Calendar to be on their team calendars.

Glad you got what you needed.
Confluence upgrading MySQL 5.6 to 5.7
Asked by Randall Witlicki:

I have a Confluence install version 6.1.3 with MySQL 5.6.36.

Now that Confluence supports MySQL 5.7 I am looking at doing a Confluence upgrade to current (6.4.3) and then migrating MySQL to 5.7.current.

Are there any issues or gotchas I should be aware of ?

Than ks


Answers:
author: Gregory Van Den Ham
body: I would agree with this. Basic strategy, upgrade confluence, copy the database over to a mysql 5.7 server and change the dbconfig.conf to the new location. This will give you a way back as well to a working version by swinging you db pointer if needed.

I presume you've read the [database config for mysql.](https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html)
How to migrate Jira Cloud Confluence spaces with attachments to another JIRA Cloud
Asked by admin:

We were using JIRA Cloud Confluence and changed from account. Now we would like to export the old Spaces from the old account into the new account (both Confluence Cloud).

What we did was to make an export by backup from the old site and import the original zip file to the new site. This is also how we found to do this in JIRA Cloud documentation. But we receive below error message every time:

![Error message.png](/t5/image/serverpage/image-id/8123i68334D2532DE08B3/image-size/large?v=v2&px=999 "Error message.png")

After this we made an export for 1 Space in XML. This we can import correctly, but then the attachments are missing.

How can we export Space by Space (or multiple Spaces) with the attachments and import them\>?


Answers:
author: AnnWorley
body: Your approach is sound, I am not sure why the attachments are not in the XML space backups.

The attachments are meant to be included with the individual XML space exports. Please try again and let me know what you are seeing in place of the attachments in the restored space.

![spaceexport.png](https://community.atlassian.com/t5/image/serverpage/image-id/8834iA21E23DE4AD6596A/image-dimensions/549x244?v=v2 "spaceexport.png")


author: Nicolas Webley
body: Hi,

I'm having trouble importing a confluence Space we want to use as a 'template space' in our same Jira cloud account. I did the export XML (full) and when I import the space linked to a Jira project (I tried unlinked too) we have the following message:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/119719i6A5D63A7B1FE0E0D/image-size/large?v=v2&px=999 "image.png")Then when I clicked on 'raising a bug report':

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/119720i40018B0304A326C8/image-size/large?v=v2&px=999 "image.png")

I did not rename the pages so I'm a bit lost...

Please help :)


author: Gerard Nieuwstad
body: Dear Ann,

Thank you for your reply. We exported now all Spaces separately as a XML file and now also the attachments were there without an error. I don't know what went wrong in the first export I received. For now the issue is solved.

Best regards,

Gerard

comments: author: AnnWorley
body: Thanks for following up, Gerard. Great to hear the happy ending. :)
Why do you need to have "add page" permissions to be able to see the "edit in office" button?
Asked by Rene Schade:

Hi,

Users care allowed to upload attachments by granting them to the permissions "add attachments" and "delete attachments".

The user can now add a new attachment and edit an existing as well.

<br />

But on the attachment file list the button "edit in office" is not visible for office documents. In order to make the button visible you give the user permissions to "add page".

This makes no sense to me - so my question is why is this needed?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Rene Schade](/t5/user/viewprofilepage/user-id/874599) ,

please take a look to the following article <https://confluence.atlassian.com/doc/edit-in-office-using-the-office-connector-170493096.html>

Fabio


Tags: edit-in-office
User removed from Confluence Cloud administrators group - audit log says "System"
Asked by St?phane Veraart (Devoteam):

A user contacted me this morning because he no longer had access to some functionality, to which I had given him access the same day. Turns out that the user has been removed from a/the group 'administrators'.

When checking the audit log, the user 'system' appears to have made the change. Off course, asking the person who might have made the change would be an option too - but I would like to know why it is logged as 'system' when a user performs the action?

Unless the 'system' user has decided to remove 3 users from a group by itself, or I might be missing something ;) ?


Answers:
author: AnnWorley
body: Thanks for reporting this, it is a side effect of some ID related changes that were made to Cloud. The issues to keep an eye on are: [Audit log for user management](https://jira.atlassian.com/browse/ID-6394) and [Audit logs don't show usernames upon user changes after introducing unified administration](https://jira.atlassian.com/browse/ID-57).

I tested on my instance, because it did seem weird, and sure enough the test group I created is listed in the Audit log as being created by System:

![Screen Shot 2017-11-02 at 2.42.12 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/8745iE0DCFF16B234A458/image-size/large?v=v2&px=999 "Screen Shot 2017-11-02 at 2.42.12 PM.png")