youngmon/atlassian-qna huggingface dataset:
Can we use our browser interface on the home page of confluence mobile?
Asked by senil:

We built our page by using Refine. The first page we only want to see spaces and search bar for mobile users like the first page we already see on the browser. (wiki.adeko.com:8090) please check.

So can we design mobile interface as we like?


Answers:
author: Miguel Jesus _Team Files_
body: Hi Senil,

I think that at the moment it's not possible to have your page in the confluence mobile app like you see it on the browser.

Atlassian says, under "Marketplace apps, themes, and visual customizations":  
"Any theming or look and feel customizations you've made to your site will not be reflected in the mobile app."  
<https://confluence.atlassian.com/doc/confluence-mobile-284365706.html>

What works, for now, is to also use the browser in your mobile devices as request the desktop version. You'll get the same page.

best,

comments: author: senil
body: Thank you Miguel! I disabled the Confluence Mobile app plug-in, so our users will not have to select "switch to desktop" from the left menu. The problem has been fixed for us now.

Best


Tags: new-to-confluence
Write a user macro to show outgoing links
Asked by Manfred M?tze:

Hi,

I like to write a user macro to show a list of outgoing links from the current page.

I try something like this:

[#foreach ($olink in $action.getOutgoingLinks())
$olink.getLinkTitle()
#end](https://docs.atlassian.com/DAC/javadoc/confluence/4.0/reference/com/atlassian/confluence/core/ContentEntityObject.html#getOutgoingLinks())

No result. Need some help.

Regards

Manfred


Answers:
author: Dominic Lagger
body: Hi [@Manfred M?tze](/t5/user/viewprofilepage/user-id/3897377)

The outgoingLinks() function is on the [ContentEntityObject](https://docs.atlassian.com/DAC/javadoc/confluence/4.0/reference/com/atlassian/confluence/core/ContentEntityObject.html#getOutgoingLinks()).

Therefore you have to use:

```
<ul>
#foreach ($olink in $content.getOutgoingLinks())
   <li>$olink</li>
#end
</ul>
```

Regards, Dominic

comments: author: Manfred M?tze
body: Hi Dominic,

thank you again.

It works perfect.

Regards

Manfred


Tags: confluence-server

server
Probelm with aligning layout when using table excerpt / include from many sources
Asked by Anders Johansson:

I'm using table excerpt / include to populate one page ("Start page") with several tables. Im collecting the information from many other pages. And this works fine. All my tables on the first page is displaying the correct information.

But i'm having problem with the look and feel of the page. Even though i copied the table to each source page. The tables vary in starting size. Some seems to be anchored to the side of the screen. so they always take maximum space and some seem not have this option.

I'm a bit confused: Does table excerpt include use the size restrictions of the source page? How to best align table sizes to make the start page look better.

Any hints would be super helpful.

Cheers,

Anders


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Anders,

The Table Excerpt Include macro doesn't apply any styles or size restrictions.

Please, check whether some tables are set to the Responsive or Fixed width mode in the editor (click inside the table and see the first dropdown option in the table editor toolbar).

comments: author: Anders Johansson
body: Hi, Thanks for fast answer. I checked and i am using responsive layout on the tables.

But i notice that some pages have the table in a page layout grid. Could this affect the how the table look on the "start page"?


author: Andrey Khaneev _StiltSoft_
body: Yes, it can cause the issue. Could you try to copy the page with layout, remove a layout and see how these two tables with and without layout look on the "start page"?


author: Anders Johansson
body: In the end i resorted to copying the same "template table" into each page and move the old table content into the newly created table. After this all tables had the same size and the start page had a unified look. Thanks though for the answers and support.


Tags: confluence-server

server
JIRA unable to link up with Confluence
Asked by April Tan:

We are a JIRA user and had subscribed Confluence as well.

Unfortunately we were unable to link both JIRA and Confluence despite many attempts.

Kindly enlighten and do not hesitate to let me know what info do you require to further investigation.

Thanks, April


Answers:
author: Nic Brough -Adaptavist-
body: What errors are you seeing when you try to create the links between your server instances?


Tags: confluence-server

server
email notifications when turned off
Asked by Patrick Geyer:

I turned all email notifications off but I'm still receiving about 50 emails per day. Any idea what I can change/deactivate?

![image.png](/t5/image/serverpage/image-id/100424iC8EE19E6F901D1A9/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hello Patrick,

Welcome to Atlassian Community. It's nice to have you join us.

Can you show me which emails you're receiving that you want to stop? If you're already subscribed to some pages or spaces, you'll still get emails for those. Unchecking these boxes will ensure you no longer "autowatch" new pages, and that you won't automatically receive subscriptions for things you aren't already watching.

In addition, you might be receiving some emails from Atlassian in general, not associated with your site.

If you can show me what kinds of emails you want to prevent, I can tell you how to do that.

Take care,

Shannon


Tags: cloud
When creating user groups, do you have to assign them to Product Access?
Asked by Erica Pickens:

After adding a Group, do you need to assign the group to Product Access? Or what exactly does Product Access do?   

1. From Admin, access groups.

2. Add your group.

3. Assign your users.

4. Assign your newly defined group to Product Access.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Erica Pickens](/t5/user/viewprofilepage/user-id/3886583)

Product access grants the users access to the specific product. When you create a group from scratch, that doesn't have any product access, and that for a good reason. If you decide that this group needs to be able to use a specific product, then you grant them product access.


Tags: access

cloud

group
How to create a report about how many new User Stories are created per week?
Asked by Donata:

Hello,

I would like to generate a report to show how many new User Stories were created per e.g., 1 week? I am using Jira Cloud version.

<br />

I would like to know ways how to create these reports, e.g., is it Jira advanced Filter or automation rules?

Thank you in advance,  
Donata


Answers:
author: G?k?e G?rsel {Appfire}
body: Hi Donata,

Creating a filter is the way to go in this case. You can use a JQL expression such as *issuetype=Story and created\>=startOfWeek()*and save it as a filter. After that if you want you can create a filter subscription by clicking Details link in the issue search window.

For more information you can refer to the documentation linked below:

<https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/>

comments: author: Donata
body: Thank you so much. I applied filter and it works perfectly. I added to the filter "OfWeek(-1w) and I got results I expected.

Thank you,


Tags: cloud

jira

report
How to generate report showing how much time issue spent in one status?
Asked by Donata:

Hello,

I would like to generate a report for my software project. Report outputs I would like to receive:

How many days did an issue (User Story) spend in one column until it was transitioned to another column? E.g., how many days User Story stayed in "Backlog" status until it was moved to the next status "Selected for Development"?

<br />

I would like to know ways how to create these reports, e.g., is it Jira advanced Filter or automation rules? I am using Jira Cloud version.

Thank you,  
Donata


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@Donata](/t5/user/viewprofilepage/user-id/3118439) ,

Unfortunately, status time is not a built-in functionality in Jira. To display status time, you can search for apps in the marketplace. Our team at Bloompeak develped 2 apps for the exact need.

* [Status Time](https://marketplace.atlassian.com/apps/1221826/status-time?hosting=cloud&tab=overview&utm_source=community.atlassian.com&utm_medium=1415281): It displays time spent on each status based on a calendar(7/24 or working hours). You can change the format of time(E.g hour, days)
* [Status Time Lite](https://marketplace.atlassian.com/apps/1222051/status-time-lite?tab=overview&hosting=cloud&utm_source=community.atlassian.com&utm_medium=1415281) is limited version of the above app.

![StatusDurations-M.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/100561i7BDAE3C28227E50A/image-dimensions/558x313?v=v2 "StatusDurations-M.jpg")

comments: author: Donata
body: Thank you so much for your reply.


Tags: cloud

jira-cloud

report

status
Unable to edit Confluence page/ pages
Asked by Priyakshi Kachroo:

Hi,

I am trying to edit an existing page, but it keeping throwing the same error 'Cant save changes'.

I have not really edited anything yet on the page, just clicked on the edit button ( pencil) and the first thing i get is the error.

I tried reloading and switching browser - but same issue.

We tried checking if this was due to multiple people editing the same page - but the issue still persists

Any1 else faced the same issue? Any thought why it might be ?

Also this functionality was working perfectly till last week ( and impacts just 1 project documentation - not All)

![ConfluenceErr.PNG](/t5/image/serverpage/image-id/100358iE37D1CDECEAE5C20/image-size/large?v=v2&px=999 "ConfluenceErr.PNG")


Answers:
author: Sachin
body: Hello Priyakshi,  

[This](https://confluence.atlassian.com/confkb/unable-to-save-edits-on-confluence-cloud-pages-779166011.html) might be the cause, can you try the workaround provided in that KB and see if that helps? If not you can also

Restore a version of a page to when it was working

1. Go to the page and choose \> Page History

2. Click Restore this version beside the version you want to restore (or at the top of the page if you've opened the version)

3. Change the default change comment if necessary, and choose OK

Best,  
Sachin.


Tags: cloud
License health check failure
Asked by Diana Bianco:

So I'm kind of confused my license should be fine but this keeps happening. I think its affecting the reason why m![Screen Shot 2020-06-24 at 2.05.47 PM.png](/t5/image/serverpage/image-id/100353iDD79D0115825FA2B/image-size/large?v=v2&px=999 "Screen Shot 2020-06-24 at 2.05.47 PM.png")y confluence test environment will not upgrade.


Answers:
author: Nic Brough -Adaptavist-
body: This won't be affecting your upgrade - you can upgrade to any version released before 29th June with this licence.

To find out what is going wrong with the upgrade, you'll want to read the logs (confluence home/log/atlassian-confluence.log is the main one to start with)

comments: author: Diana Bianco
body: Hi,

thank you for your input I looked through it and it was talking about my database. I don't know if that's what I'm looking for this license message comes up when I run atlas-run in my command prompt and then go to the localhost portal. I also have a confluence production environment which is up to date but I don't know how to put my sdk made plugins in there.

thanks,

Diana


author: Nic Brough -Adaptavist-
body: You get the licence message from the SDK because it uses "time bombs" to prevent you trying to use it as a production system. You can ignore it in the SDK built test rigs. Also, it's very unlikely that your SDK kit is running the same database type as production.

I've just answered your question about deploying apps.

If your upgrade is failing, you'll need to look more into "talking about my database" - we can't begin to tell you what migth be wrong from just that.


author: Diana Bianco
body: Thanks for all your help I think you've helped me figure out what I was trying to do.


Tags: confluence-server

server
Try to connect webdav server this error show Could not authenticate to server: ignored OAuth challen
Asked by me:

Try to connect webdav server this error show  
Could not authenticate to server: ignored OAuth challenge

Any idea?

Thanks,


Answers:
author: Fabian Lim
body: HI There,

You may want to review this troubleshooting guide to determine what the root cause could be: <https://confluence.atlassian.com/kb/oauth-troubleshooting-guide-719095274.html>

Regards


Tags: confluence-server

server

webdav
Why wasn't my published blog from yesterday sent as an email as per normal?
Asked by jnealy:

Hi there! We publish a daily blog that is sent to all watchers via email at the time of publishing, however; my blog from yesterday was never sent. I did check to make sure it had published, and I didn't intentionally change anything about my process when creating/publishing the blog yesterday, and I didn't notice any differences in behavior or messages during the process either.

I was able to 'Share' the blog today without an issue, but my team needs to be able to receive these as emails when published, so I'm just looking to see why it didn't happen this time so that I can make any necessary adjustments on my end. Thank you!

Jordan  

Senior Technical Support Specialist // Emma  


Answers:
author: Diego
body: Hello [@jnealy](/t5/user/viewprofilepage/user-id/3516835) ! As I understand, people were not notified after a blog post was posted in your space.

For users to be notified of something within a space, such as a Blog Post, they need to be set as watchers of the space or any piece of content they wish to be kept up to speed with. Or the user can select to subscribe to email notifications.

We could start by checking who watches the Space where the blogpost was posted. You can also check more about Email Notifications here:
> * ++***[\[Confluence Cloud\] Subscribe to email notification](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/)***++

Also worth checking is if the blog post was created in a space where people have View Access. If they do not, they will not receive the notification automatically.

Here we have more details on how the watcher dynamic works:
> * ++***[\[Confluence Cloud\] Watch pages, spaces, and blogs](https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/)***++

I hope this helps!

comments: author: jnealy
body: Hey, [@Diego](/t5/user/viewprofilepage/user-id/1188952) ! We received word a few days after I submitted this question that there was an internal system incident that caused the issue. Everything seems to be working fine now!

Thank you for your response!


author: Diego
body: Wonderful! Glad to know you are sailing full speed again. Let us know if there is anything else we might be able to help you out with!


author: jnealy
body: For visibility, yesterday's blog also did not go out via email, and I had to manually send it again.


Tags: cloud
Format text within Description field of an Issue Collector - Confluence
Asked by Judah:

In my Issue Collector, I want to format the pre-filled Description field text as BOLD. When I use Javascript .bold() it produces an interesting result!

```
$(document).ready(function() { 

// === I SET THE VALUE OF MY VARIABLE AND CALL THE BOLD METHOD
var describe = ('Please describe your request:').bold() 

window.ATL_JQ_PAGE_PROPS = $.extend(window.ATL_JQ_PAGE_PROPS, { 


'ce68de52' : { 


triggerFunction : function(showCollectorDialog) { 

$('#feedbackbutton').click(function(e) { e.preventDefault(); showCollectorDialog(); }); } , fieldValues: { 

// === I PASS MY VARIABLE INTO THE VALUE OF THE DESCRIPTION FIELD, THE RESULT IS HMTL AS TEXT???
description : `${describe}`

 } } }); });
```

The above code displays as shown in the picture below. How do I format that pre-populated text as bold?? I am stumped!!

![boldText.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/100346i84B46C9F041E4D4E/image-size/large?v=v2&px=999 "boldText.PNG")


Answers:
author: Bao
body: Description fields use wiki mark up, not html.

You should use \*Please describe your request.\*

More about wiki mark up is available at: <https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html>

comments: author: Judah
body: Thank you for your response!

Correct me if I am wrong, but in order to embed an issue collector on a Confluence page, one must use the HTML macro.

When I format the text within the HTML macro with wiki markup (\*Please describe your request\*) as you have recommended it displays as such within the description field. It is not bolded, it displays text with asterisks. ![boldText2.png](https://community.atlassian.com/t5/image/serverpage/image-id/108376i410E34C6FD09F77B/image-size/large?v=v2&px=999 "boldText2.png")  

I would like the user to see BOLD TEXT in the issue collector itself. Not simply text with the asterisks.


author: Bao
body: Below the description field, at the bottom left corner there is a rectangle button (toggle wili markup) and a question mark button(wiki markup help). Click on the rectangle button, you'll see your text in bold.


author: Judah
body: I see.  

When I click the rectangle, the field then becomes locked to editing.  

Is it possible to edit the field w/ mark up activated?


author: Bao
body: If you have Admin permission, you can configure the Description field to be in Preview mode when creating new issue (it's not user friendly to lock the field when editing is it?). The other option is to write script to trigger click on the wiki markup button when the issue collector screen is loaded.


author: Madhurupa Moitra
body: Is it possible to remove the rectangle button (toggle wiki markup) and the question mark button(wiki markup help)?


Tags: html

issue-collector
JIRA Errors - Confluence Page Gadget
Asked by Kevin Gorman:

Confluence: 7.5.1

JIRA: v8.8.1

<br />

Within a JIRA dashboard using the Confluence Page Gadget the confluence page embeds and works but I have the following error at the top of the page:

The resource [/rest/files/1.0/files/content/undefined](https://si-tor-jira-sandbox.canlab.ibm.com/rest/files/1.0/files/content/undefined), cannot be found.

Using OAuth with impersonation for app links. Apache proxy for JIRA in dev and HAProxy staging/prod. Same error in both cases.

JIRA: Access.log example: \[24/Jun/2020:11:29:22 +0000\] "GET /static-assets/metal-all.css HTTP/1.1" 200 24353 18 "<https://x.x.x.x/rest/files/1.0/files/content/undefined>" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:77.0) Gecko/20100101 Firefox/77.0" "yugv00"

HTTPD ssl_error_log example: ssl_error_log-20200621:\[Wed Jun 17 11:38:22.621619 2020\] \[proxy_http:error\] \[pid 25822\] (70008)Partial results are valid but processing is incomplete: \[client x.x.x.x:52961\] AH01110: error reading response, referer: <https://x.x.x.x/rest/files/1.0/files/content/undefined>

Thoughts?


Answers:
author: Fabian Lim
body: Hi Kevin,

I recommend you open a ticket with atlassian support if you are still experiencing this issue: <https://support.atlassian.com/contact/#/>

Regards


Tags: jira
Dividing values in a column
Asked by Ramkumar Subramanian:

Hi, I am relatively new to Confluence.

Currently, I am trying to get a graphical output (bar chart) based on a report generated through Jira Core; X axis having all the users list and the Y axis with data of total time spent / remaining time left on a task. Unfortunately, Jira Core only outputs the time in seconds and it seems there is no way to modify.

I am looking for a way to divide only 2 columns (Total time spent, Remaining time left) to be divided by 21600, so that the seconds can be converted to days. It would be great if there is some way to directly implement it in Confluence through a macro rather than depending on excel to do the conversion every time I plan to generate a report.

Any help would be appreciated. Thank you!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Ramkumar Subramanian](/t5/user/viewprofilepage/user-id/3974154)

There are no any out-of-the-box tools to make calculations in Confluence tables.

We can recommend to use our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

It includes the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro: you wrap your table (or Jira macro) into its body and type in a simple SQL query to convert seconds into days. For example, something like this:

***SELECT T1.'Total time spent'/21600 as 'Total time spent in days', T1.'Remaining time left'/21600 as 'Remaining time left in days', \* FROM T\****

Then you can use the [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro) macro and build a real-time dashboard. You can find different examples [here](https://docs.stiltsoft.com/display/public/TFAC/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro).

As your instance is Cloud, you'll need to use the [Table Toolbox](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro) to nest macros.

comments: author: Ramkumar Subramanian
body: Hi [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746)

Thanks for the quick reply. I will try using that and see if it works.


Tags: cloud
How often is Confluence auto-saving while I'm editing?
Asked by sarah_sheffield:

I use the new editor. Every time I edit a page in Confluence, when I click 'Publish' I get a message that flashes up quickly that says 'Hold on. We're still saving your changes.' Even if I haven't made changes for several minutes and have simply been reviewing what I have done before clicking Publish.

Sometimes, my changes are not there after I click Publish. Other times they are.

It is most confusing.

How often does the auto-save save? Or am I doing something wrong?


Answers:
author: Mikael Sandberg
body: The default is every 30 seconds, bu you can always change it by going to General Configuration \> Further Configuration. See [Configuring the Time Interval at which Drafts are Saved](https://confluence.atlassian.com/doc/configuring-the-time-interval-at-which-drafts-are-saved-181537852.html) for more information.

comments: author: sarah_sheffield
body: Thanks Mikael - but that's not really what I'm asking about. I have left the default at 30 seconds. And yet even if I have not made a change for over 30 seconds while in edit mode, when I 'Publish' I get that message that it's still not saved. And sometimes my changes actually are saved and sometimes they are not.

Makes no sense.


author: Mikael Sandberg
body: Do you know if the page you are editing originally was created with the old editor? I have seen that happen with converted pages, and in one case on our instance there was a html tag in the back end that was causing the issue when trying to save. If you contact Atlassian support they should be able to investigate what is going on.


author: Mikael Sandberg
body: One more thing, have you tried and see if the same thing happens in an incognito window? Sometimes browser extensions can interfere with Confluence's micro services.


author: sarah_sheffield
body: Interesting - I created the page (pages) in question with the new editor - so I don't think it's a conversion issue.

I'll have a look at what happens incognito - thanks!


Tags: cloud