youngmon/atlassian-qna huggingface dataset:
Confluence notifications are not shown properly
Asked by Sathish kumar:

> In confluence, we have a small icon which shows notifications,
>
> 1. Some time I am not getting notifications for which I have tagged
> 2. How many days of notifications will be shown here
> 3. Where is the settings options to control this notifications.
>
![Confluence-Notification issue.jpg](/t5/image/serverpage/image-id/14110i4451549CC295E77A/image-size/large?v=v2&px=999 "Confluence-Notification issue.jpg")


Answers:
author: Damien Tan
body: Hey [@Sathish kumar](/t5/user/viewprofilepage/user-id/560398)

1. Does it have a specific pattern where you or your users is not receiving notification when being mentioned? I've found a bug report here that is somehow related to the notification not sent but it appears to only happen in the replies within inline comments:

* <https://jira.atlassian.com/browse/CONFSERVER-52327>

2. i got these from the [workbox notification documentation](https://confluence.atlassian.com/conf66/workbox-notifications-943962280.html)

* Read notifications are automatically deleted after 2 weeks.
* Unread notifications are automatically deleted after 4 weeks.

3. Perhaps you can refer to [Configuring Workbox Notification](https://confluence.atlassian.com/doc/configuring-workbox-notifications-301663830.html) about the options you can control.

Anyway, may I know what is the Confluence version you are working with?


Tags: notification
is it possible to change the page icon for different page templates?
Asked by Loukas Martinou:

I would like to have different page icons depending on the page template (or blueprint).

The target is to give visual information to users on what each result is, in the search results page.


Answers:
author: Shannon S
body: Hi Loukas,

This would require a bit of development knowledge. You can start by reviewing the pages here:

* [Confluence Icons](https://developer.atlassian.com/server/confluence/icons/)
* [How to Customize Confluence Icons](https://confluence.atlassian.com/confkb/how-to-customize-confluence-icons-151519281.html)

Personally, I'm not sure how you would specify different icons for different page templates, since Confluence currently sees them as either a page or a blog post. There's no additional categories here, so I would imagine it would require quite a bit more of development.

I would encourage you to also visit our [Developer Resources](https://developer.atlassian.com/help/) if that's something you'd be interested in.

Regards,

Shannon

comments: author: Loukas Martinou
body: Hi Shannon,

thank you for your reply.

I think I will take a look at the Developer resources.

Thank you.


author: Artem Liman
body: Hi [@Loukas Martinou](/t5/user/viewprofilepage/user-id/477472) ,

Did you figure out how to change page icons depending on the page template ? We have similar need to change page icon depending on some page labels. Links provided by [@Shannon S](/t5/user/viewprofilepage/user-id/510046) don't help much unfortunately

Thanks,

Artem


author: Richard Forrester
body: +1


Tags: atlassian-marketplace
Is it possible to set restrictions on a page in blueprint?
Asked by Pawe?:

Hello everybody,

I have created space blueprint containing some page tree. My goal is to apply access permission to some page in hierarchy during creation, e.g. for 'managers' group. Is it possible? Where should it be declared?

Thank you for your help!

Pawe?


Answers:
author: Robert Reiner _smartics_
body: I'm not sure if I understand your requirements correctly. But maybe you could use an event listener that applies restrictions to the new page after the page has been created by the blueprint wizard? Maybe by using com.atlassian.confluence.plugins.createcontent.api.events.BlueprintPageCreateEvent or related event?

I have not used the permission API by myself. I especially do not know if adding permissions after the page has been created is secure enough for your use case (or the implications if for any reason the event does not get triggered and the page remains unprotected).


author: Nic Brough -Adaptavist-
body: You can't do this because you could put in restrictions that would prevent people from using the blueprint.

comments: author: Pawe?
body: In the meantime I found similar question concerning use of ContentPermission class: <https://community.atlassian.com/t5/Answers-Developer-Questions/Confluence-Blueprint-how-to-set-group-restrictions-by-blueprint/qaq-p/517913> and the second one with PageManager: <https://community.atlassian.com/t5/Answers-Developer-Questions/Accessing-pageManager-from-a-custom-Confluence-blueprint/qaq-p/488032> . If it's not possible to add such a restriction, what is the proper destination of ContentPermission? I can't find any example of application.


Tags: restriction

space-blueprint
Inserting programatically pages into confluence
Asked by Jochen "Joe" Herrmann:

Hi all,

for documentation purposes we want to be able to insert data from a RDBMs system into conflucence and(!) want to be able to programatically update them daily.

Any idea whether this is possible and how this could be done ?

TIA,

Joe


Answers:
author: Stephen Deutsch
body: Hi Joe,

I see two options for you:

1. Since your data is in a relational database, you could use a Marketplace app that can read SQL and bring it into Confluence. This would ensure that your pages are always up-to-date:

[https://marketplace.atlassian.com/search?product=confluence\&query=sql](https://marketplace.atlassian.com/search?product=confluence&query=sql)

There are even a few free ones (filter using the options on the left).

2. You could write a small script that reads from the DB and updates your page(s) using the REST API. You can see some examples of how to do so here:

<https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#update-a-page>

comments: author: Jochen "Joe" Herrmann
body: Hi Stephen,

thanks for your reply. Will stroll a bit on the marketplace :-)

Only if I can't find something that fits, I will throw an eye on the rest api.

Thanks again, Joe


author: Jochen "Joe" Herrmann
body: Hi there,

found another easier way: {html-include} combined with an entry in the whitelist.

As it's all internal , there is nearly no risk.

Thx, Joe


author: Stephen Deutsch
body: Sounds like a good solution when you can expose the information as HTML. Glad that you figured something out.


Tags: import
SQL to locate pages created from Confluence templates
Asked by Kathryn Reddie:

I am trying to find what Confluence pages were created using templates in the database.

I have located the pagetemplates table, but I'm not sure if I can use that data to find what was created using the specific template. Can someone please help me find what table and attribute combination I could use to track them down?

I am expecting that some of the templates used to create the pages have been deleted.

Thanks in advance.

Kathryn.


Answers:
author: Nic Brough -Adaptavist-
body: The template used is not stored by Confluence.

comments: author: Kathryn Reddie
body: Thanks Nic, much appreciated.
What table (and attributes) are templates stored in?
Asked by Defence Housing Australia:

I am trying to find what Confluence pages were created using templates in the database.

Can someone please help me find what table and attribute combination I could use to track them down?

I am expecting that some of the templates used to create the pages have been deleted.

Thanks in advance.

Kathryn.


Answers:
author: Defence Housing Australia
body: I've figured it out, so this issue is closed.
Migration from self hosted server to Cloud
Asked by ODED Transformational Technologies:

++Migration from self-hosted server to Cloud++

Dear Team Atlassian,

We are currently using self-hosted services of Atlassian which include Jira software, Jira Service desk, Confluence, and Bitbucket. We wish to know if it is possible to migrate to Cloud services. We have few concerns before we migrate.

1. Possibility to migrate the existing data from our self-hosted server to Cloud.

2. Currently, Email notifications for service desk do not work, WIll this issue be resolved if hosted in Cloud.

3. User Managment: If we restore the data, what about the existing users who were using it.

4. SLA for setting it up and for data restoring?

5. How do we get daily back-ups from the Cloud?

Many Thanks

IT-Admin


Answers:
author: Tarun Sapra
body: Hello Shirish,

Have you gone through this guide -<https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html>

If you still have specific query you can directly contact Atlassian support here - [https://support.atlassian.com/contact/#/](https://support.atlassian.com/contact/#/?)


Tags: atlassian-support

bitbucket

jira

jira-service-desk

jira-software

migration
Can't change change Server Base URL even though I'm an administrator
Asked by Dimitri Antonopoulos:

Hello,

I'm an admin of my confluence site and I'd like to change the server base URL.

Although when I go to the General Configuration page and try to edit it, the Server Base URL is greyed out and am told I need to ask a System Admin to make this change ... even though I'm the system admin.

Any help would be welcome.


Answers:
author: Nic Brough -Adaptavist-
body: Is this Server or Cloud?

If it is server, then you are not in the system admin group - you'll need to check global permissions to see what groups are named and ask an admin to add you.

If it's Cloud, then you are not a system admin, you're a Confluence admin. System admin is reserved for Atlassian support only, and you cannot change the base url here, you have to buy a new Cloud system and migrate the data from the old one.


Tags: base-url
Keep getting an error that the server is busy.
Asked by Guy Randazzo:

For the past few weeks now, I keep getting this error:  

![Capture.PNG](/t5/image/serverpage/image-id/14090iA544A3C647A89225/image-size/large?v=v2&px=999 "Capture.PNG")

I am using Chrome on a laptop. Others don't seem to have the issues I have, but I'm the person that modified the wiki the most, so I'm not totally sure how others are doing. When I tried using IE, it was a little better for a while, but then I was getting it again.

Is there a logfile I can send you or some other information that could help me debug this issue? It's driving me nuts. I love and I need Confluence and I need to edit my pages!


Answers:
author: Edwin Kyalangalilwa
body: Hi Guy,

This is caused by Synchrony which is used or Collaborative Editing.

Take a look at this other post with a possible solution.

<https://community.atlassian.com/t5/Confluence-questions/Confluence-6-0-1-Loading-the-editor-s-taking-longer-than-usual/qaq-p/270485>

comments: author: Guy Randazzo
body: OK, I will try it! I hope it works, I love my Wiki and this error is killing my productivity.


author: Guy Randazzo
body: It worked!!! It worked!!!! It worked!!! I am a happy wiki man again!! I cannot tell you how upsetting this has been. I live for my wiki, I rely on it everyday to keep track of my projects and not being able to reliably update it has been an absolute nightmare. I think the nightmare is over. Thank you Edwin, you are a life saver!!!


author: Edwin Kyalangalilwa
body: Yay!!!


Tags: questions-for-confluence
Include external protected pics
Asked by Tom Pfueller:

Hi,

We are using Confluence 6.0.7 and want to include external pics into our pages via "Insert files and images" --\> "Images from web" functionality. But the pics we are going to insert are protect via a SSO solution. Therefore Confluence is not able to retrieve the pic information since the external HTTP server returns a HTTP code 302 instead of the pic. This behavior is expected, just because HTTP server redirects any communication to the SSO provider and then displays the pic after successful authentication.

This redirection to the SSO provider is omitted once the user authenticated successfully one time. As a consequence the user has to access the pic on the server and authenticate successfully and only after that Confluence is able to retrieve the pic directly.

<br />

Actually we do not have to stick on SSO solution to protect our pics. So we are looking for ideas to protect our pics on external HTTPS servers in a way Confluence can fetch the pics without hitting any redirection or prompt for login credentials. On the other way no one except Confluence should be able to retrieve the pics.

I had some ideas like restriction of IP address on the HTTP server but that does not work. I would have to register every IP address of every user.

Or I thought about using Apaches "mod_auth_token", but is needs some calculation to create the correct link and I am not sure how implement this in Confluence.

<http://docs.unified-streaming.com/tutorials/security/apache-mod-auth-token.html>

Any other ideas?

![external images.jpg](/t5/image/serverpage/image-id/14079i8CCD18A5DA980570/image-size/large?v=v2&px=999 "external images.jpg")


Answers:
author: AnnWorley
body: My research turned up this free https file server - will it help with your case? [HFS](http://rejetto.com/hfs/?f=intro)

There seem to be a lot of similar secure file servers out there.


Tags: atlassian-marketplace
Can I lock labels attached to versions of different paes in Confluence?
Asked by u.raabe:

Hi all,

I have a document with each main chapter located at a separate page.

After a review phase and incorporated changes I want to mark all versions of the pages belonging to this document.

Later on, further work takes places for those pages.

Thus, I want to "mark" all those versions belonging to that point of time after the review.

My idea was to label the different versions. But the label has to be locked in order that a user can remove or move the label.

In case you have another solution for "marking for ever" the version of different pages, I'm keen to read about your experiences.

Best regards

Uli Raabe


Answers:
author: kennyngkk
body: Hi Uli,

From my understanding of the product of Confluence. There is currently no way that you can mark a label according to the history of the page. Labels are not attached to the page version.

\* <https://jira.atlassian.com/browse/CONFCLOUD-35770>( Cloud ticket but works the same on Server)

I would suggest you create a new page under page tree for each version literation

This will be a sample of how it would look

Product

*
  > 1.0
  > * 1.1
  > * 1.2
  > * 1.3
*
  > 2.0
  *
    > 2.1

How to use page tree:

<https://confluence.atlassian.com/doc/page-tree-macro-163414255.html>

How to copy a page:

<https://confluence.atlassian.com/doc/copy-a-page-139013.html>

Hope this workaround is sufficient for you :)

comments: author: u.raabe
body: Hi Kenny,

thanks for the answer.

Thus, I have to provide a comment when storing the current version of the page (make it public), create a new version without changes (maybe adding a blank) and then freeze the previous version.

Uli


author: kennyngkk
body: Hi Uli,

Maybe you can try the plugin below to see if this fit your needs.

* [https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server&tab=overview)

Best Regards,

Kenny


Tags: label

lock
When should you uninstall an add-on vs just disabling it?
Asked by Ian Smith:

I'm new to supporting confluence (less than a month). We are planning an upgrade from 5.8.18 to 6.7. There are several add-ons which will not be supported in the new version. I'm trying to confirm if they are actually used in our install or if they can be removed.

There are a few that I have found will be bundled inside of other add-ons and should now be removed. ie. RB-filtering/storage/supplier/support are associated with Service Rockets Linking add-on and are inside the new release of Linking. So I will uninstall the old RB... add-ons.

For others that do not support the new 6.7 version, or we are choosing not to upgrade, is it better to just disable them? Or is it standard practice to uninstall any unused add-ons. What is the affect on content if the associated add-on is disabled or uninstalled?

Examples would be (don't limit answers to just the effect on these specific add-ons);

1. Checklists Macro. Previously free, now a paid upgrade.

2. Label Tools. Now requires Scriptrunner for confluence.

I'm guessing that if a page was built with either of these, and we now disable or uninstall the add-on. Either way, that original page will cease to function properly. Or is the add-on only required to make the page, and would removing the add-on just stop us from building new pages? Would disabling, but not uninstalling allow the old content to continue to function?


Answers:
author: Nic Brough -Adaptavist-
body: You should generally switch off an add-on to test if it does what you expect, and then remove it if you know you don't need it.

With the two add-ons you mention

1. Pages using the macro will work ok, but will just display an unknown macro placeholder for you to edit and remove or update it to another
2. The label tools are active things that people do (like bulk label or remove labels), they don't live on pages, so removing them will just remove their functions.

comments: author: Ian Smith
body: Thank you.


author: Jobin Kuruvilla [Adaptavist]
body: I am not sure about the add-ons you mentioned but disabling or uninstalling the add-ons usually have the same impact in terms of the plugins functionality. In both cases, the functionality is lost.

I would suggest uninstalling an add-on vs disabling it because some of the system resources will be used as long as the add-on is still installed.

You might want to test the mentioned add-ons though.

comments: author: Ian Smith
body: Thank you.
How do you make table headers stick/scroll?
Asked by Holly Ryer:

I see this question asked a lot, but have been unable to locate a clear/helpful answer.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Holly,

[Sticky table headers](https://www.atlassian.com/blog/confluence/new-improvements-tables-confluence) were added in Confluence 5.8 and this feature has some [limitations](https://confluence.atlassian.com/doc/tables-136463.html#Tables-stickytableheadersStickytableheadersinviewmode). As an alternative you can use [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) [fixed header](https://docs.stiltsoft.com/display/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-FreezingFirstNRows/Columns).
Confluence Cloud Create Template - Set Label Button Disappear
Asked by Terry Lee:

Hello,

I am using Confluence Cloud. I have always been able to set a label when creating a template. However, I noticed that the label button disappear next to the breadcrumb.

Where has it gone?


Answers:
author: Shannon S
body: Hi Terry,

I believe you're running into this bug:

* [CONFCLOUD-58971](https://jira.atlassian.com/browse/CONFCLOUD-58971)

There's no workaround yet for this, but please watch the issue in order to be updated of any changes.

Let me know if you have any questions!

Regards,

Shannon
sunseting pages?
Asked by ross jones:

pages get stale and data becomes out of date............is there a way for confluence to ping me on a set schedule to go to "my pages" and review them??...........a related topic: does confluence know who "owns" a page in order to ping them to review it, update or delete??


Answers:
author: Mike Rink
body: Hi Ross, page recycling is a very common use case for our app [Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow/server/overview). You can set expiry days to your pages, and received notifications/emails when it's time to refresh them. Let me know if I can answer any questions about it!


author: Kobus Myburgh
body: Hi [@Mike Rink](/t5/user/viewprofilepage/user-id/306174)

No - the original question was asked by someone else, not me, so you made no mistake. Perhaps I made a mistake by hijacking that person's question a little bit.

Thanks for your feedback.

Kind regards,

Kobus


author: Mike Rink
body: Hi [@Kobus Myburgh](/t5/user/viewprofilepage/user-id/2037305) , my mistake - I didn't realize you are in the cloud. Yes, the Comala Workflows app is for server/data center only, not the cloud.

We do have an app for cloud, Comala Workflows Lite, that has a "content expiry" workflow, which transitions pages to an "expired" state after a pre-set due date. We explain that workflow here: <https://wiki.comalatech.com/display/CA/Content+Expiry+Workflow>

Note that the workflow does not do notifications, but you could see which pages have expired in the space report.

Let me know if I can help further.


author: Kobus Myburgh
body: Hi @\[deleted\],

All versions of expiring pages I have seen so far only works on Server/Data Center.

I am assuming that "Data Center" means the instance we access in the cloud. If not, do you know of a solution that works for a cloud instance?

Kind regards,

Kobus


author: Kobus Myburgh
body: Hi [@Mike Rink](/t5/user/viewprofilepage/user-id/306174) ,

All versions of expiring pages I have seen so far only works on Server/Data Center.

I am assuming that "Data Center" means the instance we access in the cloud. If not, do you know of a solution that works for a cloud instance?

Kind regards,

Kobus


author: Jisu Oh
body: awesome! could you kindly accept this answer? thank you!


author: ross jones
body: jisu,

thank you!!!.............your links DO address my request.

thanks for the help!!


author: Jisu Oh
body: Hey Ross!

Perhaps the article that's currently featured on community showcase can help

I was eyeing this article, sounds like this *might* be what you are looking for

<https://community.atlassian.com/t5/Confluence-articles/Showcase-How-LinkedIn-does-Content-Lifecycle-Management-12-Steps/ba-p/714499>

<https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving/server/overview>
How do I improve the look of my Confluence Cloud Pages?
Asked by Mario Scholl:

New user to Confluence Cloud.

Our Pages need some visual improvement (colors, banners, icons, things like that).

Any suggestions or best-practices?

Thanks!


Answers:
author: Suren Raj
body: Hi Mario.

<br />

You can try [Refined Spaces for Confluence Cloud.](https://marketplace.atlassian.com/apps/1216056/refined-spaces-for-confluence-cloud?hosting=cloud&tab=overview)  

<br />

Cheers

Suren Raj

comments: author: Mario Scholl
body: Thanks Suren!


Tags: confluence-cloud
error
Asked by Seongmin Park:

Forgot Your Password? {#toc-hId-1789574200}
-------------------------------------------

Sorry, you can't retrieve your password as no email service has been configured for Confluence. Please contact your administrators for assistance.

how to resolve it?


Answers:
author: Nic Brough -Adaptavist-
body: Do what it says, ask your administrators.

If you are the only admin, then see <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>


Tags: atlassian-support

confluence-administration