How do I solve this error message?
Asked by Global IT:

How do I solve this error message? {#toc-hId-1792584920}
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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.   
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId--956085546}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

#### Stack Trace:\[hide\] {#toc-hId-590211284}

```
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)	at com.atlassian.confluence.setup.webwork.ConfluenceXWorkTransactionInterceptor.getTransactionManager(ConfluenceXWorkTransactionInterceptor.java:28)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:38)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:39)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:27)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)	at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:56)	at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.message.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:62)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)	at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:98)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:22)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.MauEventFilter.doFilter(MauEventFilter.java:42)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)	at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:45)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:56)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	        
```


Answers:
author: AnnWorley
body: Hi,

There are 10 possibilities on this page: [Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html). Please let us know when you find the solution for your instance, or if there are any follow up questions.

Thanks,

Ann