youngmon/atlassian-qna huggingface dataset:
Attachment file size limits?
Asked by Jeff Puzzo:

I have three related questions:

1) In the Confluence OnDemand documentation, it says there is a limit of 10MB per attachment. It also says that it is non-configurable...even on request. That true?

2) If we are importing a space from another Confluence wiki into OnDemand and some of the attachments already in the space are over 10MB, would that cause a problem? Or is it just a limit for new attachments?

3) I'm guessing there is no defined limit for the maximum total amount of storage attachments can take up? You just get charged more if you go over the 25GB limit, right?

thanks,

JP


Answers:
author: Ramiro Pointis
body: Hi Jeff, in the case of On Demand it's not configurable... There's only documentation for the Standalone version:

<https://confluence.atlassian.com/display/DOC/Configuring+Attachment+Size>

And here I found documentation about exporting data with size larger than 100mb (I think this is including the attachments):

<https://confluence.atlassian.com/display/AOD/Importing+wiki+data#Importingwikidata-3.ImportthedataintoConfluenceOnDemand>

And here it's about storage:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=253231650>

Exceding limit it will be a 1$ charge per GB.

Hope this helps.

comments: author: Ramiro Pointis
body: Do you have both instances? The best way to know this is maybe doing a test with a page that has an attachment larger than 10mb. I've searched but can't something specific related to this case :(


author: Jeff Puzzo
body: Thanks. That's what I figured on questions 1 and 3.

I am aware of the different instructions for exporting/importing spaces larger than 100MB, but thanks! We will definitely be using it.

With question 2, my question was about the file size of individual attachments within a space that we are considering moving from an installed wiki to an OnDemand wiki.

In our installed instance, our per-attachment limit is larger than 10MB...it is possible that we have some attachments in there already that are above this size.

The question is are those attachments going to cause problems in an OnDemand instance that only allows attachments that are 10MB or less. Or is that limit just for new attachments and what is already there is there?


author: Jeff Puzzo
body: We have not set up OnDemand yet. I am scouting it out first to see what issues we may run into. Next steps would be to do testing with a trial version, but figured I'd ask to see if anyone already knew.

thanks again!


Tags: cloud

confluence-cloud
Confluence Pages that Nobody can Access
Asked by Joe Zulli:

Hi everyone,

I recently did a migration from an old, installed version of Confluence to Confluence OnDemand. We did not migrate users over because we had already been using JIRA on demand, so we wanted everyone to use their JIRA users for everything.

Unfortunately, this has resulted in several pages getting migrated over that now nobody can access. This is because there are page level restrictions that point to users whose usernames are now different, or otherwise no longer exist. I'm the admin, and I can't even get to them. I also do not have access to remove or modify the page level restrictions. I read that the way to fix this is to log in as a user with the "confluence-admin" priviledge, but that seems to be impossible with OnDemand.

How can I free up those pages?

Thanks in advance!

Joe


Answers:
author: Chung Park Chan
body: In my opinion, there are 2 ways to overcome this. First, you migrate the data from the installed Confluence again. But before you do so, you are the "confluence-admin", in which you can see all the restricted pages. So, remove the restrictions yourself, and then migrate them into OnDemand. However, by doing so, you might lose the latest data that have been created in the OnDemand, because the migration would wipe out your instance.

Secondly, you would have to log a request through Atlassian Support to remove the restriction for you. This is much easier way, I presume.

Hope this helps.


Tags: cloud

confluence-cloud
confluence cli timeout (on-demand)
Asked by Robert Bridenbecker:

Hi, we've been using the Confluence CLI tool for a while to export wiki pages to HTML. It stopped working in the past couple weeks:

./confluence.sh -a exportSpace -s https:/\<mydomain\>.jira.com/wiki -u \<user\> -p \<pwd\> --space TSUD -f docs.zip --exportType HTML

Remote error: (504)Gateway Time-out

I thought it was related to an On-Demand update, but now I'm not sure.

We have been using atlassian-cli-2.5.0, but I also tried atlassian-cli-3.3.0 and got the same result. I've tried from a few different machines/networks over the past couple weeks, but always the timeout error.

Is the timeout in the web server, or the CLI script? Any suggestions are appreciated. Thanks --rob


Answers:
author: Robert Bridenbecker
body: Timeout is 60 seconds.

I exported Confluence from On-Demand and imported it to a local server, and I am able to export fine from the local server. So I don't think there is any problem with your CLI tool, probably a web server timeout.


author: David Rodriguez
body: I also have the same problem using atlassian-cli-2.6.0 as of this week. The file has 4 tables and if I reduce the file content it works fine.


author: Bob Swift (personal)
body: Export space can take a while. It could be it is just taking more time than before. Try using the [connectionTimeout](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-connectionTimeout) parameter.

comments: author: Robert Bridenbecker
body: connectionTimeout doesn't seem to have any effect. I think the server side is what is timing out (onDemand)

Here is the connection string with the timeout parameter

./atlassian-cli-3.3.0/confluence.sh -a exportSpace -s <https://iontorrent.jira.com/wiki> -u ts-export -p ts-export --connectionTimeout 0 --space TSUD -f docs.zip --exportType HTML

Previously, it was failing intermittently so I would retry until it worked. But now it's failing 100% of the time with (504) error. The size of our data has probably increased over time.


author: Bob Swift (personal)
body: How long before the timeout? Run with **--debug** and verify it times out before the url to the file is generated. Maybe Atlassian might have some ideas on any way to work around that.


Tags: cli

cloud

timeout
Anyone else having issues commenting on Atlassian documentation pages today?
Asked by Paul Alexander:

Sorry, didn't know where else to ask this...I've tried to comment on a half dozen Atlassian documentation pages (various places), but it fails to recognize that I have supplied the exact 'captcha' text. It thinks I'm not making a match. Never seen this problem before.

Happy Monday,


Answers:
author: Paul Alexander
body: I am adding a comment to the bottom of the page itself - not replying to specific posts.

An example page:

<https://confluence.atlassian.com/display/GH/Viewing+the+Velocity+Chart>


author: Alex
body: Intersting. I haven't had the same experience. Random question about usage of the Confluence Commenting, but are you asking questions on specific doc pages or are you commenting on the content itself?
Confluence IE Mobile Workaround
Asked by jtoro86:

Hello,

I've been testing Confluence onDemand for a few weeks now and it's been great so far.

However, I've been trying to display confluence as a Help tool for users on my site. To do so, I have a small 250px width sidepanel where I want to display the help dynamically.

It seems that the desktop version has a minimum width of 500px, and therefore when I display it in my panel, text is missing and images are cropped. I tried a workaround, which is to call the mobile version of confluence. This would allow me to display the content on my small screen, and it works perfectly.

This works great on Chrome. There are a few errors on Mozilla which are not important, but it's definitely broken on IE9. I understand that you guys don't support this version of IE, and very limited mobile versions.

My question is: Is there a workaround I could do to have confluence onDemand displayed on this small 250px panel that could work on all browsers?

Thanks a lot in advance for your help!

- Juan Toro


Answers:
author: LucasA
body: Hi Juan,

You can produce your own "browser", using JAVA or HTML5 and the same rendering motor used by Safari (WebKit, if i'm not wrong). Another way is using some kind of "plugin", that uses the rendering an already installed supported browser.

I hope you find a way to do it without all these crazy ideas!

Cheers,

Lucas Lima


Tags: cloud

confluence-cloud
Hide weekends box doesn't stay checked on Calendar macro?
Asked by Natalie Grant:

Hi, I need to just show Mon-Fri on my team calendar, but every time I try to hide the weekends, I go into the macro edit overlay, I tick the 'hide weekends' box, hit refresh (and the preview looks fine), and then I save and close and nothing changes -- the box is UNchecked the next time I open the macro edit overlay, and on the actual Confluence page it still shows seven day weeks. This is driving me crazy. Can someone suggest what may not be working? Thanks!


Answers:
author: Gary
body: Hi Natalie,

I would double check to make sure that you have edit permissions for the page and space that the calender belongs too. If you do, then we might be looking at a possible bug here. Let me know what you find, and if needed we can do some testing and file a bug report.

Cheers,

Gary


Tags: cloud

confluence-cloud
How many data in GB can be indexed by the Confluence search?
Asked by Andreas Koller:

How big can spaces and pages grow until the Confluence search runs into performance problems?


Answers:
author: Bruna Griebeler
body: Hi Andreas,

In fact it will depend on the environment where Confluence is placed to. Usually when Confluence runs on performance issues we increase Java memory values.

If the content increase a lot as far as the user access, you can also migrate to a cluster environment to load balance.

Hope it helps!

comments: author: Andreas Koller
body: Thank you for the answer! Do you recommend clustering for e.g. 30-50 users, but apx. 300GB size on text divided as Confluence pages?


author: Andreas Koller
body: Thank you for the answer! Do you recommend clustering for e.g. 30-50 users, but apx. 300GB size on text divided as Confluence pages?


Tags: confluence-administration
CreateOrCommentHandler. How to add only last message in conversation
Asked by Andrey Andrey:

Could you advices, is there any opportunities to insert in the issue comments only last message of long email conversation?  

maybe some plugin or script can help?

Thanks in advance.

Andrey


Answers:
author: Andy Brook [Plugin People]
body: The existing CreateOrComentHandler will strip some comments, there is also the Regex handler, see, if you can use it to hit your main problem area it may be enough:
> *To configure an 'Add a comment before a specified marker or separator in the email body' mail handler:*

- <https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email>

If that doesn't do what you need, there is also [JEMH](https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui "JEMH") plugin that offers enhanced content manipulation.


author: Andrey Andrey
body: Hi Andy, thanks a lot for answer

I think, it will be enought for us :)

Andrey


Tags: email
Why full synch after server startup?
Asked by Michael Rieger:

After every server startup, a full synch of a LDAP directory is triggered.

As this causes many different issues in our large scale environment, I'd really like to find out why this is done at all. What is a full synch after server startup required for? All information about remote directory is cached in DB, so why doing a full synch again only because server is restarted?

Any answers are greatly appreciated :-)


Answers:
author: Michael Rieger
body: Yes, we do have "Incremental Synchronisation" enabled. And this is working fine. At every specified interval an incremental synch is done. I am still wondering why full synch is happening after server startup.


author: Harry Chan
body: Hi, in later versions of Confluence there is an advanced setting for "Enable Incremental Synchronisation" that works with your LDAP directory. Without this option, it always does a full synch at regular intervals. Do you have this enabled?

Without it there is no way to tell and will do a full synch[.](https://www.cloudshards.com/confluencehosting.php)
How to export and import a zen confluence space?
Asked by lily56:

I need to export a space designed by zen foundation plugin from confluence? I can't find where to export ?because it seems not have "Space Operations"-Export or "Space Admin"-Import under Zen control. Where can export and import a zen confluence space?


Answers:
author: Nic Hart
body: I found the same problem and even Darryls suggestion didn't work (I don't remember which part of the navigation was broken....). But the even easier solution is to note the abbreviated short name of the space and paste that into the url of the export page for another space. It's actually much quicker than the normal approach, especially if you have a number of spaces to export.


author: Darryl Duke
body: You can use the normal space export function in Confluence. This will pick up the Zen settings at the space level as well.

Click the "space tools" option in the Zen toolbar's Content menu (the suitcase), then the "Content Tools" tab, and then the "Export" tab under that.

More information on space exports is here: <https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML>


Tags: addon-com.zenfoundation

confluence-administration
Meeting notes blueprint - create task in Jira
Asked by RichardK:

Our users have decided that they want to use the new Meeting Notes blueprint going forward, however I have found an issue.

At the moment we have Jira which has Tasks and Sub-Taks. We have just completed the workflow for these and it has been a fairly lengthy trial and error process to get this right.

Now though we have the blueprint and according to that a task is either done or not.

Is there anyway in which for the creation of a task in Confluence meeting notes blueprint creates a Task in the linked Jira project. This would be much more valuable than a little check box, that has no validations behind it.

Thanks in advance

Richard


Answers:
author: Sherif Mansour
body: Richard,

Did you know you can create JIRA issues form Confluence? In Confluence 3.5 or higher you can go to Insert \> JIRA and select the "Create tab".

Tip: If you highlight the text then go to Insert \> JIRA (or CMD/CTRL+j) it should take the text you've highlighted and turn that into an issue summary and replace where your cursor is with a JIRA macro.

Does that work for you?

comments: author: RichardK
body: Not really. I was aware that a Jira macro exists, although that was not the intention of the question I asked.

In the meeting notes blueprint you can create a task and it is assignable to users, it would be good if that process created a task in Jira. We don't want to have to duplicate effort by creating a task in confluence from the blueprint and also use the Jira macro to create a real issue.


author: Cihan Karakus
body: is there any way to this have you found?I m looking for exactly that u have asked.


Tags: blueprint

cloud

confluence-cloud

jira

task
How can I track Macro/plugin usage in Confluence ?
Asked by Nari Man:

I like to see if a certain macro or plugin is used at all. I have confluence 5.1.1.

I did try the search work around (macroName: x\*) but I get no results at all for ANY macro. for example I search for macroName: anchor\* and I get zero results although I know I have pages with this macro. Macro stats plugin does not seem to be supported for version 5.

Any ideas?

thanks

<br />


Answers:
author: Stefan Eike
body: This will help you: [Confluence full-text search using Python and grep](http://ffeathers.wordpress.com/2013/04/20/confluence-full-text-search-using-python-and-grep/)

Thank's Sarah!


author: Rodrigo Girardi Adami
body: Hi Nashmark,

I could find another answers that might be helpful: [https://answers.atlassian.com/questions/155280/scan-confluence-instance-for-macro-usage](/questions/155280/scan-confluence-instance-for-macro-usage)

I hope this helps! :)

Regards,

Rodrigo

comments: author: Nari Man
body: No it does not help. Thanks
Facing error while starting stash on linux
Asked by Sanjiv Kumar:

Hi,

I am facing following error when I stop stash using stop-stash.sh and start again using start-stash.sh on RHEL:

2013-04-18 13:05:10,240 ERROR \[Timer-2\] c.a.p.m.PrefixDelegatingModuleFactory Detected an error instantiating the module via Spring. This usually means that you haven't created a \<component-import\> for the interface you're trying to use. See <http://confluence.atlassian.com/x/kgL3CQ> for more details.

Please help me to resolve the issue.

Thanks,

Sanjiv


Answers:
author: cofarrell
body: Hi Sanjiv,

I'm afraid that there isn't enough details from that error alone. There is most likely an exception in the logs that is the underlying cause. You may want to raise a support request and attach your full logs (included in the [support zip)](https://confluence.atlassian.com/display/DOC/Troubleshooting+Problems+and+Requesting+Technical+Support#TroubleshootingProblemsandRequestingTechnicalSupport-CreatingaSupportZipFileviatheConfluenceAdministrationConsole) so that we can analyse the problem further. (Afterwards we should update this question for other people to follow).

<https://support.atlassian.com>

Cheers

Charles


Tags: bitbucket-server

error

startup
Recently updated function doesn't work
Asked by Pierre Wieder:

Recently the function showing recent posts and updates on the first page fails a lot. There has been plenty updates but there's nothing on the first page. Whenever someone comments a post, this gets logged:

Apr 20, 2013 11:40:14 AM com.sun.jersey.spi.container.servlet.WebComponent filterFormParameters

WARNING: A servlet POST request, to the URI <http://no_ip/rest/tinymce/1/content/9895937/comment?actions=true>, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

Ideas?


Answers:
author: Pierre Wieder
body: Works now. This fixed it: <http://confluence.atlassian.com/display/CONFKB/Recently+Updated+Macro+Showing+a+Blank+Screen>


author: Pierre Wieder
body: I'll try to delete the contents, i'v tried the rest already. Thanks!


author: Rodrigo Girardi Adami
body: Hi Pierre,

Usually when the recently dashboard macros don't work, it's because there are some memory issues. Can you verify if Confluence is running low memory in Confluence admin -\> system information then verify the memory usage there. if it's running low, I suggest to set a bit more.

Also, sometimes the problem might be related to a corruption in the index folder. You might want to shutdown Confluence and delete the contents from the index folder in the home_directory. Then restart Confluence and rebuild indexes in Confluence admin -\> content indexes.

If you still run into issues, I suggest to open a support ticket at <Https://support.atlassian.com> so we can investigate deeper this issue.

Regards,

Rodrigo
Hide TOC section numbers
Asked by Joe Wojak:

Hello,

New to Confluence (using on-demand). Working with styling PDF output and I'd like to hide section numbers in the table of contents.

With regular output, the process numbers my sections like this:

1.1.0, 1.1.1, 1.1.2, 2.1.1, etc.

I'd like to remove these completely.

In the advanced PDF instructions, I saw this code. Thought it might turn of section numbering completely:

```
/* Turn off the default section numbering for this TOC item */.toclvl0:before{ content: " "; counter-reset: chapter 0; }
```

However, what this seems to do is start the section numbers with a 0, like this: 0.1.1, 0.1.2.

What can I do to hide section numbers, but keep page numbers in the PDF output for a TOC?

Thanks!


Answers:
author: Steffen Heller
body: Just in case you are interested:

There is another answer to the same question at [https://answers.atlassian.com/questions/44440/pdf-stylesheet-any-guides-out-there#75579](/questions/44440/pdf-stylesheet-any-guides-out-there#75579)


author: m
body: Hi,

This did it for me:

```
span.tocnum:before {    content: target-counter(attr(href), page, decimal );}div.toc {    page-break-after: always;}div.toc a {    text-decoration: none;    color: black;    }div.toclvl0:before{  display: none;}div.toclvl0{    padding-left: 20px;    counter-reset: section 0;      /* Set section to 0 */}div.toclvl1:before{    display: none;}div.toclvl1{    padding-left: 40px;    counter-reset: subsection 0;}div.toclvl2:before{    display: none;}div.toclvl2{    padding-left: 60px;    counter-reset: subsubsection 0;}div.toclvl3:before{    display: none;}div.toclvl3{    padding-left: 80px;    counter-reset: subsubsubsection 0;}div.toclvl4:before{    display: none;}div.toclvl4{    padding-left: 100px;}
```

My CSS skills are not top touch, you probably could have just removed the div.toclv13:before elements and gotten the same result. Or, if you want to allow for backing this out. Comment out what you don't want and put in just the display: none; with a note.

comments: author: Joe Wojak
body: Hi, thank you for the response. That code works for me. Really appreciate the help!


author: Steve Meiers
body: +1 - Works for me too, using Confluence 5.6.3.


author: Joe Wojak
body: Hi, Your code solved the problem. Thanks for the help!


Tags: pdf-export
Notification mail shows macros instead of actual content.
Asked by Sander Verschuren:

Hello,

I have a page that is being watched by some people. The page contains a lot of macros to render some useful content. (Customware scaffolding macro) I would expect the notification mail to resemble the content shown in the browser, but instead it shows the page content with all its macro's. Is there a way to hide macro's from being shown in the notification mail? Or can this only be done by editing the mail templates?

Thanks,

Sander


Answers:
author: RianA
body: Sander, I believe this is not possible at the moment based on [this](http://community.customware.net/customware/topics/is_there_a_way_to_get_notification_on_changes_within_scaffolding_pages). It seems that you are the person who asked there. Please bear in mind that this might be plugin related issue, therefore the notification for the macro on that plugin is not shown correctly.


author: Ryan Goodwin
body: Hi Sander,

What mail client are you using?

comments: author: Ryan Goodwin
body: If you're using an installed mail client (outlook) I would suggest trying to view the email in a web based client. If you can include a screenshot for us, it would help us see what you're seeing via the email.


author: Stefan Eike
body: Confluence does not 'understand' what is inside of the scaffolding macros. These macros are objects behaving like 'black boxes' for Confluence. That means you loose the diffing feature in the notification mails, because Confluence diffs the pages before they have been rendered and renders only the result of the diffing.

It would be really (I mean really!) useful, if the pages would be rendered before being diffed. Because hundreds of our Confluence page use (only) Scaffolding forms, the diffing mechanism is useless that way.