youngmon/atlassian-qna huggingface dataset:
Butler not moving cards to other board when automated to?
Asked by Drive Time Show:

Hi,

We have Trello Premium and I am managing boards for a radio show.

Once a show has aired, we have automated Butler to move these to a separate 'Archive Board' using the following automation:

*on the day a card is due at 8:00 pm, move the card to the top of list "Organise" on board "Aired Shows \| Archive Database"*

This worked for the first few days it was active, however, has randomly stopped working and we have to transfer the cards across manually. Could someone please help me figure out why this command is not being actioned? Or if there is another way to add this automation in?

Kind regards


Answers:
author: Sagar Rao
body: Hey!   

We would need to check the Command Log to see if there are any errors as to why it did not trigger the automation. Here are the instructions for the same - <https://support.atlassian.com/trello/docs/opening-the-command-log/>

Also, you could log a ticket with us to look into this further - <https://trello.com/en/contact#/>

Thanks!


Tags: automation

board

butler
I have som cars to manage. Do you have something on trello i vcan create a folder about?
Asked by Paul:

I have some cars to manage. Do you have something, any apps on trello you can propose me to create a logiciel for all the cars?


Answers:
author: Rafael Dill
body: Hi [@Paul](/t5/user/viewprofilepage/user-id/5106518) , welcome to the community!

We do have a long list of templates that you can use on your business. I recommend taking a look here - <https://trello.com/templates> and looking for a template that fits your needs!
Transferring ownership of a workspace in Trello
Asked by Michelle Lucente:

I have been working with a client using Trello. I set up a workspace in my account and invited them as an admin to the boards in the workspace. I am not renewing my contract with them and want to transfer ownership of the workspace and/or boards to them. I removed myself from the boards and I can no longer see them. However, the workspace still shows up in my sidebar. If I delete the workspace from my account, will it delete the boards the client can see in their account? If so, how do I transfer the workspace to the client to remove the workspace from my account?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Michelle Lucente](/t5/user/viewprofilepage/user-id/5106460) and welcome to the community,

Kindly take a look at this documentation <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

Let me know if that helps.


Tags: cloud
I'm 100% new to Trello & 100% confused!
Asked by Michele Hagle:

Hi Everyone :)

I've never used any parts of Trello before. I'm literally brand new. I know there are learn How-tos in Trello, but I don't know where to look for them.

If an experienced Trello user could \*please\* give me a (numbered?) bullet-type list of how to learn to Trello, I'd be abundantly grateful!!

I especially am interested in all things Kanban!!

Lol...I'm 44-years old with pretty gnarly ADHD. I've gotten distracted and unfocused quite easily when trying to navigate the Trello site and App myself.

Thanks and take care!!

Michael-Grace


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Michele Hagle](/t5/user/viewprofilepage/user-id/5106432) and welcome to the community,

Apart from the very nice university lesson that [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989) provided, you can always read the following articles to get a basic understanding of Trello:

* <https://trello.com/guide>
* <https://trello.com/guide/trello-101>

Now if you are interested enough, you can use Jira Work Management, which has all sort of goods! Why do you want to learn Trello and/or kanban?


author: Sushant Verma
body: Hi [@Michele Hagle](/t5/user/viewprofilepage/user-id/5106432)   

Welcome to community.  

Hope this will help :   

<https://university.atlassian.com/student/path/1043254-trello-fundamentals>  

Regards,  
Sushant Verma


Tags: kanban

new-to-trello
How can I see checklist items in calendar view with filter applied?
Asked by Nigel Perfect:

I have a board - premium access - which has many labels and functions as a content planning calendar for our teams. On certain cards there are multiple checklist items with due dates attached to them,

These are displayed in calendar mode (on weekly view for example) when there is no filter for labels applied but when I apply a filter they don't show?

Any thoughts?


Answers:
author: Rafael Dill
body: Hi [@Nigel Perfect](/t5/user/viewprofilepage/user-id/5106434) , welcome to the community!

I've just tried to reproduce this issue, but when I turned on the filter to look for cards with a specific label, they returned the correct card on every try.

If this behavior is still happening on your side, I recommend raising a ticket with us here - <https://trello.com/contact#/> and allow us to impersonate your account so we can take a look on our side as well.

comments: author: Kellie Teague
body: Was there a resolution to this? I'm having the same issue.
Is it possible to download the Calendar view?
Asked by Karen Doerfer:

Can I download the Calendar Power-Up view to an Excel sheet or PDF document?


Answers:
author: Rafael Dill
body: Hi [@Karen Doerfer](/t5/user/viewprofilepage/user-id/5106383) , welcome to the community!

Right now, that feature isn't available within the Calendar Power-UP, but I'll pass your interest in this on to our team for consideration!


Tags: calendar

download
get notification, when specifik card is made
Asked by Jesper Artoft Funch:

Is there a way i can get a notification when someone makes a card which contain a spefik name on another board?

I have tryed with automation, but it lokks like it will only work when i creates the card

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/231559i177DDF56F4DA022B/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Petr Van??ek
body: Hi,

To do this, you can use Trello's built-in Butler automation tool.

Here is an example of a Butler command that will send you a notification when someone creates a card containing the word "urgent" on the board "Important Projects":

```
when a card is created on board "Important Projects" containing "urgent", send me an email
```

<br />

To set up this notification, you will need to enable the Butler automation tool in your Trello account and create a new rule using the above command. You can find more information about how to use Butler and create automation rules in Trello's documentation at the following link:

<https://help.trello.com/article/747-using-butler-in-trello>  

Let me know it it's what you need
Unable to activate gmail by cardbox
Asked by Arinze Onyiah:

I have set up gmail by cardbox for one of my cards

when attempting to compose email I get the following error

error. please sign into you gmail to upgrade your permissions.

I have gone through to my security settings and approved of the third part app connection, yet it is still not working.

Please advise


Answers:
author: Ed McManus
body: Hi Arinze, I'm the developer of Cardbox. Thanks for asking! Can you check the Cardbox settings screen for any prompts to reconnect your Gmail account?

Just go to your board, open Cardbox (click "Gmail by Cardbox") then Settings in the lower left.

If you don't see any prompts to reconnect, and the problem persists, try clicking "+ New Inbox" and sign in to that account (even though it's already connected).

If that still doesn't help, please send me an email and I'll take a closer look at your settings --- thanks! ed@getcardbox.com


Tags: cloud
Why are images compressed in size when attaching them to a card?
Asked by Die Wortmeisterin:

Hi,

as a long-time user, I have been working wih Trello successfully for a number of years. Only recently (within the last few weeks) are we seeing a problem pop up:

When attaching images to a card, these images are being compressed in size, i.e. I upload a pic with a width of 1900 px, but when downloading it, it only has 1200 px.

However, this does not seem to happen with all pictures nor does it happen to other all other team members, only to some. We cannot pinpoint the problem. Of course, all images we use are within the 10 MB-Upload Limit and all the images i question were .jpgs.

This presents a huge problem for us in our daily workflow.

What are we doing wrong? Would greatly appriciate any help

Thanks

Christine


Answers:
author: Luciana Munhoz
body: Hi there! Welcome to the community!

Depending on the dimension of the attached image, when you preview it in Trello it will be resized to better fit the preview screen. If you download that image straight from the attachment preview, it will indeed download the resized image.

To download the original one, you'll need to click the "*Open in new tab*" button on the preview screen, so the image will be opened with its original resolution.

Hope that helps you!

![exampleimage.png](https://community.atlassian.com/t5/image/serverpage/image-id/231809i1D177B1C0BFB88C5/image-dimensions/473x179?v=v2 "exampleimage.png")


Tags: attachment
Calendar View (Task Mangement)
Asked by Tracy Brigham:

Hi All,

As per below screen shot, I want to be able to remove completed tasks from the view. The team from a deadline date point of view only wants to see active tasks by date. Is there a setting that I can remove completed checklist task from the calendar view?

![Screenshot 2022-12-21 175939.png](https://community.atlassian.com/t5/image/serverpage/image-id/231484i155DB4A4DB71AD54/image-size/large?v=v2&px=999 "Screenshot 2022-12-21 175939.png")


Answers:
author: Tracy Brigham
body: Hi All

I managed to find the answer myself but would like to share in case anyone else has had trouble finding it.

In Filter click on the Show more options in the Due Date filter and at the bottom are two check boxes

* Marked as Complete
* Not Marked as Complete

![Screenshot 2022-12-22 163504.png](https://community.atlassian.com/t5/image/serverpage/image-id/231691i14F5782EF233E611/image-size/large?v=v2&px=999 "Screenshot 2022-12-22 163504.png")
I need help setting up automation
Asked by Lori Dayrit:

I am trying to figure out if using automation will help me resolve an issue I am having. I don't really understand how to use the feature.

Is there anywhere that I can go to learn about how to use the feature?


Answers:
author: Brittany Joiner
body: [@Lori Dayrit](/t5/user/viewprofilepage/user-id/5105895) welcome to the community! I've created a bunch of content on my youtube channel about Trello Automation <https://www.youtube.com/c/brittanyjoiner> so you might be able to get some ideas there - specifically i have this [playlist that is all about Trello Automation](https://www.youtube.com/playlist?list=PLEf3bvtcLTpiRt7-DkYaYl6denUAN0Lpw).

Here's a [quick intro to automation](https://youtu.be/n8b3dyUAwBc), and then a [deeper dive](https://youtu.be/YJ4VR2vzM9Q) that's an hour long.

If you have any specific questions after going through those, feel free to post a question in the community about what you're looking to do and we can help!
Trello Google Chat Integration - mentions
Asked by Sarah Pew:

Is there a way to only be notified if I'm mentioned in a comment with the Trello - Google Chat integration. Getting all the comments is too noisy, but it would be good to be notified if I'm tagged in a comment.


Answers:
author: Rafael Dill
body: Hi [@Sarah Pew](/t5/user/viewprofilepage/user-id/5105897) , welcome to the community!

If you're being notified of every comment made on a given card, you probably are watching it, as you can see in full detail here - <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

If you removed yourself as a watcher on the card (or cards), you should receive only the notifications listed as "And at any time" which means you will not be notified for every comment on a card, only when you're mentioned.

If you want to know more about the watch button, please take a look here - <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>

comments: author: Sarah Pew
body: [@Rafael Dill](/t5/user/viewprofilepage/user-id/4982500) thanks for the response. I'm talking specifically about the google chat integration. It doesn't see like I can get notified within google chat just for mentions. Do you have documentation for how to only get a ping in Google Chat Trello-bot for notifications?


author: Rafael Dill
body: Hey Sarah, sorry for the late response.

As you can see at the end of [this document](https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/), you can select which actions will notify and which don't when you are configuring the integration, and for now, we don't have a specific one just for mentions.


Tags: google-hangouts

mention
Buenas tardes, quiero saber como puedo eliminar todo el contenido de trello para volver a iniciar t
Asked by Liliana gallo:

Inicie hace 3 a?os pero no pude continuar con esta agenda, ahora quiero eliminar todo el contenido para iniciar como nuevo.

gracias


Answers:
author: Alex W
body: Hey [@Liliana gallo](/t5/user/viewprofilepage/user-id/5105859) - welcome to the Community!

You can delete a workspace by following this tutorial: <https://support.atlassian.com/trello/docs/deleting-a-workspace/>

You can delete a board by following this tutorial: <https://support.atlassian.com/trello/docs/deleting-a-board/>
I want to cancel my subscription. How to do?
Asked by Kevin Lee:

I want to cancel my subscription. How to do it?


Answers:
author: G subramanyam
body: Hi [@Kevin Lee](/t5/user/viewprofilepage/user-id/5105789) welcome to the Atlassian community.

In order to cancel your Trello Premium or Standard plan, you'll need to be a "Workspace administrator". To find the Billing page, expand [the sidebar](https://support.atlassian.com/trello/docs/trello-navigation/)and click Settings \> Billing. Click the "Cancel" link at the bottom of the page. Your plan will be cancelled at the end of its prepaid service period.

Note: Subscriptions can only be canceled, started, or changed from the web version of Trello.
How can I use a checklist to COPY cards to a list on the SAME board?
Asked by Mary Lawrence:

We offer a buffet of services to our clients. So I have a checklist for the sales rep to check.

I want to have each "checked" item copy over the cards associated with that "item"

Example

Site Services Checklist:

? Law Library Software

Commissary

Inmate Email

? Inmate SMS

Only 2 are "checked" so I ONLY want the cards associated with those "items" to copy over to the board this checklist is on.

Each service in the checklist has a "list" of cards. Be even better if the whole LIST for each Service could copy over to the new list.


Answers:
author: milynnus
body: [@Mary Lawrence](/t5/user/viewprofilepage/user-id/5103463)   
The is a find card under "cascade" you can use. There are 2 options there depending on whether the item is plain text or a card link.

comments: author: Mary Lawrence
body: Cascade? I am fairly new to this software and roll. Can you walk me through it?

Thank you


author: milynnus
body: [@Mary Lawrence](/t5/user/viewprofilepage/user-id/5103463)

After setting up a trigger, the actions are categorization into different buckets eg checklist, fields, content...etc and one of the is Cascade


author: Mary Lawrence
body: I can link back to the original card but I cannot seem to find a way to just COPY a card. Since I reuse these cards constantly and differently for each client, I want it to ONLY copy the card to the new list. Sorry I am so confused on Trello I really wish they had better training. I spend so much time watching video's and reading trying to find answers, I get little accomplished.


author: Mary Lawrence
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) I did it! Thank you!!!! Using Cascade

when the "Fast Case" item is checked in a checklist named "Site Services Checklist" by anyone, find a card titled "Fast Case Sales Tasks" in list "Fast Case" on board "Fast Case Template", and copy the card to the top of list "Building Board"

SUPER appreciative!!!! I kept playing in Cascades and figured it out! TY TY TY
Seting cheklist duedate with butler
Asked by ridental ridental:

I would like automate butler checklist

when i add label it adds cheklist

and when it add checklist i would like to put do date on items of checklists {cardduedate-2d}

but in butler set the item due there is only option now or specific date i would like to populate cards with cheklists that are need to do 3 days or 2 days before duedate


Answers:
author: milynnus
body: [@ridental ridental](/t5/user/viewprofilepage/user-id/5105738)

You would have observed that you only option to use another date in the particular use would be to use a custom field. Using another reference like the card due date is currently not supported.   

The alternative, if you must have this bit of automation, is to use http request and write some code.

comments: author: ridental ridental
body: To bad

Better cheklists are main reson we got premium

And now we cant use any of that
re: Gmail filter forwarding to Trello Board Email
Asked by TJ Masonius:

I am trying to automate a process.

I want Emails sent to my Gmail with "@test.com" to be forwarded to a Trello Board.

I set up the filter in Gmail but I need a verification code from the Trello board to approve my sending emails to that address.

Does anyone know how I can get the code from Trello?

Thank you


Answers:
author: mustafa sener _Hipporello_
body: Hi [@TJ Masonius](/t5/user/viewprofilepage/user-id/5105726)

The verification email should come to board as well. If you need more advanced features for incoming emails, like communcate directly on the card itself, create canned responses once the email is received, or send an automated email once the card is moved from list to another, or using your own SMTP, you can use Hipporello Service Desk.

Please check our website and following blog for the details:

<https://hipporello.com/service-desk>

<https://www.hipporello.com/blog/trello-shared-inbox/>

You can contact is from support@hipporello.com for the details.

comments: author: TJ Masonius
body: thank you!
merge two cards with checklists
Asked by Eric Seibenick:

I have two cards, both with checklists, which I hope to merge into one


Answers:
author: G subramanyam
body: Hi [@Eric Seibenick](/t5/user/viewprofilepage/user-id/4223464) welcome to the Atlassian community.

Here's a [thread](https://community.atlassian.com/t5/Trello-questions/Butler-Merging-2-cards-with-checklists/qaq-p/1934050) on this query that might be helpful to you.

Happy holidays ahead.
I want my co-workers to see my board, without having to create an account. Can I do that & how?
Asked by TrainerGarcia1:

I want my co-workers to see my board, without having to create an account. Can I do that \& how?

My co-workers will not add to the board, but I want them to be able to view the contents. Is this possible?

If it matters, my board is private and not open to anyone on the internet.


Answers:
author: Adam Cao
body: The [External Share Power-Up](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd) does exactly what you're looking for.


author: mustafa sener _Hipporello_
body: Hi [@TrainerGarcia1](/t5/user/viewprofilepage/user-id/5105647)

You cannot do this with native Trello. However, you can use Hipporello Apps for this. It is a nocode powerup development platform. We already implemented a basic Trello Card Sharing powerup. However, it can be customized according to your needs either by yourself or by us.

You can check Hipporello Apps from

<https://www.hipporello.com>

And you can see sample Card Sharing Powerup from

<https://www.hipporello.com/apps/trello-card-share>

You can contact us from support@hipporello.com for further questions and help


Tags: board
Alternative to Butler for automations ?
Asked by Man? Colombani:

Hello once again,  

Would like to replace Butler with a more efficient solution, knowing that I everyday encounter problems with it : "**Butler** could not run your rule..."  

I heard that Zapier also can do these automation rules, before changing everything I'd like to make sure that one works.  

Thank you for your precious help.

Bests


Answers:
author: Nic Brough -Adaptavist-
body: If Butler can't run something, there's a reason, and it's going to stop other things running it as well.

You need to look at why Butler can't do it, not replace Butler with something that will fail in the same way.


author: milynnus
body: [@Man? Colombani](/t5/user/viewprofilepage/user-id/5075050)

Butler handles the majority of the use cases and you work towards supplementing it for exceptional cases. The messages you receive is indicative that the conditionals set be the commandants had failed so you should check why is it the case. If you automate the same with Zapier, Zapier will fail as well.


Tags: butler

rule
Bamboo and script configured environment variables
Asked by Mike Beeson:

Hi,

I am testing migrating our build from TeamCity to Bamboo. Our build steps include a script task at the start of the job to configure environment variables by calling 'C:\\Program Files (x86)\\Microsoft Visual Studio 11.0\\VC\\vcvarsall.bat', however the changes to environment variables when this is called do not appear to persist to subsequent tasks (ie. MSBuild ones), so our build fails.

Am I setting this up wrong? My MSBuild task builds a target that relies on the environment variables set from vcvarsall.bat.

Thanks,

Mike.


Answers:
author: Mike Beeson
body: For info, I solved this myself by creating an 'MSBuild.bat' file which sets up environment variables every time and calls MSBuild.exe. This then gets used by Bamboo to launch MSBuild rather than the executable.

Not a particularly nice solution imho.

comments: author: Robin Gau?
body: I'm in the exact same spot two years later.


Tags: bamboo-administration
Store Stash SSH key on the Bamboo server?
Asked by Rick Steckles:

I've just started evaluating Stash and Bamboo, as a replacement for a current Git (with Gitosis) and Jenkins setup.

From reading the documentation, etc. it seems that Bamboo requires path to the Git repo, plus a username and an SSH public key to be uploaded for every build plan that's created. With the existing Jenkins setup, we only need to specify the path to the repository, because Jenkins stores an SSH key for a Gitosis user which has access to all repositories. All projects are private and ideally we don't want individual developers (whoever sets up a new Bamboo plan) to have to use their personal user account and SSH key to clone from Git.

Is there any way to achieve the same thing in Bamboo? Either creating a 'bamboo' user in Stash and somehow storing their SSH public key on the Bamboo server (so it doesn't have to be uploaded for each new plan), or making all Stash repositories publically accessible**only** to Bamboo?

Many thanks in advance!

Rick.


Answers:
author: Marcin Gardias
body: If you are on Bamboo 5.2, you can use 'Shared credentials' feature.

In Administration -\> Shared credentials you can define an SSH key. This SSH key will be available as authentication option when configuring Git repositories in Bamboo.


Tags: bitbucket-server

ssh