youngmon/atlassian-qna huggingface dataset:
Images have disappeared in confluence templates
Asked by HARITZ SAN MART?N MONTA??S:

A few months ago I created a Confluence template that had several images attached to it

That template has been used by many people in my company and what is my surprise when today I see that those images have disappeared, both in the template and in all the pages created from the template.


Answers:
author: Summer Hogan
body: Hi [@HARITZ SAN MART?N MONTA??S](/t5/user/viewprofilepage/user-id/5064519) - Welcome to the community.

I have a couple of questions that might help me help you. First, did you look in the history of the conlfuence article to see if the images were removed? If so, that would explain it. Second, are these SVG format images you are using? If so, there have been many issues reported for SVG images and you can find an open ticket here: <https://jira.atlassian.com/browse/CONFCLOUD-1762> . If that is not it, it could be that your images have become disconnected from Confluence because of a path change. There are some similiar issues reported here and some suggestions that might help. <https://community.atlassian.com/t5/Confluence-questions/Confluence-Images-Missing-Not-Displaying-After-Upgrade/qaq-p/449614>


Tags: cloud

confluence-cloud
How to highlight Tab Container
Asked by Lydia D Touthang:

I need some help in how to make Wiki page Tabs highlighted with color background or bigger \& bold fonts

Example: Please see the tabs in this link. Its hardly visible to be noticed

[https://wiki.one.int.sap/wiki/display/ITIMSM/SAP+HEC+VMware+-+Service+Request_New#SAPHECVMwareServiceRequest_New-RITM\&SCTASKFormDetails](https://wiki.one.int.sap/wiki/display/ITIMSM/SAP+HEC+VMware+-+Service+Request_New#SAPHECVMwareServiceRequest_New-RITM&SCTASKFormDetails)


Answers:
author: Mattia _bitvoodoo ag_
body: Hello [@Lydia D Touthang](/t5/user/viewprofilepage/user-id/5064549)

Confluence does not have a built-in solution to create tabs. So you will probably have an app installed on your Confluence Cloud or Server instance to create tabs.

Depending on which app you use, there will probably be ways to customize the design of the tabs. I would recommend that you first find out which app you are using and then look for the corresponding entry in the [Atlassian Marketplace](https://marketplace.atlassian.com/search?query=tabs). All vendors have linked to the app documentation which will give you the answer you are looking for or linked to their support helpdesk where you can ask the relevant question.

Best regards

Mattia


author: Andy Gladstone
body: [@Lydia D Touthang](/t5/user/viewprofilepage/user-id/5064549) welcome to the Atlassian Community. Your link is behind a password protected page, so I am afraid we won't be able to assist. Can you post a screenshot of what you are referring to?

comments: author: Lydia D Touthang
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) . I have attached the Wiki tabs screen shot. Looking for some help, to make the Tabs more visible and highlighted to be prominently noticeable.

![Wiki Tabs.png](https://community.atlassian.com/t5/image/serverpage/image-id/222884iA822111490250888/image-size/large?v=v2&px=999 "Wiki Tabs.png")


author: Andy Gladstone
body: Look at [@Mattia _bitvoodoo ag_](/t5/user/viewprofilepage/user-id/4053360)'s answer, that is the direction you will need to go.
Confluence and Jira Desk visibility
Asked by Giuseppe Pagano:

Hello Support Team, Hello Community,

first, thanks for the help.  
I have linked 3 Confluence Spaces with Jira Desk. These are accessible via Jira Desk via anonymous access.  
Now I want to create a space that is only visible to a certain group.  
That means, if the group logs in with a certain domain [@company](/t5/user/viewprofilepage/user-id/2789927).xyz, the new area becomes visible (these see four areas.). For everyone else, only the previous (3) areas should remain visible.  
Login with domain [@company](/t5/user/viewprofilepage/user-id/2789927).xyz  
![2022-10-27 07_49_33-2022_10_20_10_14_20_Window.png - Paint.png](https://community.atlassian.com/t5/image/serverpage/image-id/222813i3350AF09E1618B13/image-size/large?v=v2&px=999 "2022-10-27 07_49_33-2022_10_20_10_14_20_Window.png - Paint.png")  
Login to other users and Anonymous access.  
![2022_10_20_10_14_20_Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/222814i7802BB42D354BA54/image-size/large?v=v2&px=999 "2022_10_20_10_14_20_Window.png")  
Thank you very much for your help.  
Mit freundlichen Gr??en \| Best regards  
Giuseppe Pagano


Answers:
author: Brant Schroeder
body: [@Giuseppe Pagano](/t5/user/viewprofilepage/user-id/4920632)

You would need to setup a service desk that is only accessible to specific customers. This unfortunately cannot be done by domain yet <https://jira.atlassian.com/browse/JSDCLOUD-8644> You can however quickly add customers to the project to provide them access.

* <https://support.atlassian.com/jira-service-management-cloud/docs/customer-permissions-for-your-service-project-and-jira-site/>
* <https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/>

comments: author: Giuseppe Pagano
body: Hello Brant,

thank you for the answer  

Best regards

Giuseppe Pagano


Tags: cloud

confluence-cloud
Can you remove metadata at top of pages in cloud version. Created by, last updated, view count.
Asked by v-NikH:

Is there a way to remove the below information from showing by default on pages? If that is not possible, can you move it to the bottom of the page?

If neither of those options are available, can it be submitted as a request for a future feature for the cloud version? TY for any info.

![Conflu SS.png](/t5/image/serverpage/image-id/222774i8EB5DC28A6CC1BA7/image-dimensions/580x99?v=v2 "Conflu SS.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@v-NikH](/t5/user/viewprofilepage/user-id/5064255) ,

welcome to the Atlassian community!

There's an open request for that. <https://jira.atlassian.com/browse/CONFCLOUD-30449>

Please vote for it.

Fabio


Tags: cloud

confluence-cloud
Must a Confluence user be licensed to comment on an article?
Asked by Goodman_ Paul:

As the title states, looking to get a verified answer on whether or not a user is required to have a Confluence license to comment on any article.

The permissions page of any space would indicate that they can?

![ConfluenceCommentperms.png](/t5/image/serverpage/image-id/222776i6B228A1C7A551B0E/image-size/large?v=v2&px=999 "ConfluenceCommentperms.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: Hi Goodman,

Welcome to the community!

No, you don't have to; by granting anonymous users comment permission, you will be good to go.


author: Luis Machado
body: You will also need to allow anonymous access at the global level and then set permissions for the space.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, you have to authorise people to be able to change your data. Atlassian stuff allows "anonymous access", but it's a really bad idea if it goes beyond "read".

You should only allow "comment" to people within your organisation.


Tags: confluence-server

server
How to change keyboard shortcuts in Confluence Cloud
Asked by Joshua Temple:

We need the ability to change keyboard shortcuts. Our team went from a self-managed data center to Confluence Cloud. The previous version had good, meaningful shortcuts like "Ctrl+B" for a bulleted list. The new Cloud version forces the shortcut to "Ctrl+Shift+8". This new shortcut is annoying, too many keys, and requires both hands.

I've been unsuccessful finding any documentation on changing shortcuts in the Cloud version. Just the following page that just tells you what the current shortcuts are

<https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/>

Please help!


Answers:
author: Jack Brickey
body: Hi [@Joshua Temple](/t5/user/viewprofilepage/user-id/5064092) ,

these cannot be configured unfortunately. I did check for suggestions in JAC but most refer to won't fix - [https://jira.atlassian.com/issues/?jql=project%20%3D%20%22Confluence%20Cloud%22%20and%20text%20\~%20%22change%20keyboard%20shortcuts%22](https://jira.atlassian.com/issues/?jql=project%20%3D%20%22Confluence%20Cloud%22%20and%20text%20~%20%22change%20keyboard%20shortcuts%22)

comments: author: Joshua Temple
body: Thanks for the quick response. I opened a new ticket here:

<https://jira.atlassian.com/browse/CONFCLOUD-74778>


author: Matthew Horn
body: If you're using Windows, you can use PowerToys' Keyboard Manager to remap shortcuts.

For example, I remapped ALT+C to SHIFT+CTRL+M (so that I could apply code font to a selection without having to stretch my hand too far).

I'm sure other platforms have keyboard remapping capability.


Tags: cloud

confluence-cloud
Need to create a calendar that shows 6-12 months at a time
Asked by Laurie Huth:

I am currently using the macro: Jira Calendar and it is pulling what I want (i.e., a Change Calendar of Jira tickets) into Confluence from Jira. However, I want to be able to see more than one month at a time. Currently, I have to click on month names to advance forward.

**Is there a calendar that displays 6 month or 12 months at a time - for a quick view?**

![changecal.png](https://community.atlassian.com/t5/image/serverpage/image-id/222695i2C54E0611E7E1C94/image-size/large?v=v2&px=999 "changecal.png")


Answers:
author: Brant Schroeder
body: [@Laurie Huth](/t5/user/viewprofilepage/user-id/4825705) The delivered product does not provide that functionality. You can submit a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa> or look for an app in the Atlassian marketplace.

comments: author: Laurie Huth
body: Thanks. Unfortunately, my company doesn't let us pull things from the marketplace (it's locked down), so I am a bit limited in options. I'm going to try to be creative and see if I can do anything with roadmaps.


Tags: calendar

cloud

confluence-cloud

jira
Remove banner "On September ... we'll create a Workspace for your X boards and include 60 days "
Asked by dmehers:

Is there any way for me to remove the visually distracting (to me) banner that sits at the top of all my boards: ++***"On September 7, 2021, we'll create a Workspace for your 6 boards and include 60 days of Premium for free."?***++

I've preemptively paid (despite having Gold running until next year) to change my private workspace to a standard account in the hope that this would remove the banner to no avail.

Thanks,

Damian


Answers:
author: dmehers
body: I found that by moving all my boards to my private workspace I could get rid of the message - I didn't realize that the message was linked to the 6 "unhomed" boards.

comments: author: Louis Couture
body: doesn't work for me


author: Lucio
body: I leave this message here, because I arrived here looking for a solution to remove the banner of "add personal boards to a workspace now or wait for them to be added automatically from October 4" and I had not found a solution. I hope someone else will find the solution useful. Normally I use the windows application and the banner was accompanied by a "go to trello" button, but pressing it only took me to the home of the trello page.

The solution is to start session but on the web not in the application. Then the button instead of saying "go to trello" says "create workspace", then the boards that were not assigned to a workspace are assigned (although according to me I had already separated them into several workspaces to meet the rule of no more than 10 boards per workspace) And the banner disappears!!
Is there a direct link to Archived cards list?
Asked by Stephen Andrews:

If a member of the team accidentally archives a card I have to direct them to -

* Look on the Left for "Show Menu"
  * Now you might have to click on "\<" to navigate out of what you previously selected.
* Click on "More"
* Click on Archived Items

Is there a direct link that would open this sidebar to the correct panel?

Would be handy to create a card that links directly to Archived Cards list


Answers:
author: Hannah Humbert - Simpla Workflows
body: No, I don't think so, but you could create a saved search. It would look something like "is:archived board:"Your Board Name". All you would need to do is type "/" to bring up the search, and you'll be able to click on the saved search. Alternatively, you can bookmark the unique URL which would look something like <https://trello.com/search?q=is%3Aarchived%20board%3A%22You%20Board%20Name%20Here%22>

comments: author: Stephen Andrews
body: Thanks!

That's almost there - and has reminded me about the Search operators so given me all sorts of ideas for uses!

But that Search view doesn't have the nice "Send \[back\] to board" option nicely below it.

I was hoping for a real no-brainer "Lost a card? Click Here" link where someone who maybe uses Trello once a week or less could get a card back with one click and an obvious "Send to Board" option staring them right in the face.  
With the Search I'd be back to explaining steps. That they have to... - now open the card -scroll down, -look on the right for "Send to Board"


author: Hannah Humbert - Simpla Workflows
body: Got it - I don't think there's a solution for that just yet, but agree that there are probably too many clicks to get to that area! Might be worth reaching out to Trello directly with a feature request and explaining the impact. Maybe a good solution could be keyboard shortcuts to open the archive cards section, so similar to how if you type "F" it takes you direct to the board search/filter. Could be useful to have similar ones to open the board's label settings, custom fields, etc.
Up grading
Asked by Ron Fawn:

If I upgrade Trello does that mean I cannot add guests unless they upgrade.

Ron


Answers:
author: Hannah Humbert - Simpla Workflows
body: You can have single-board guests that would be free users. As soon as they get added to multiple boards, they become a multi-board guest and are charged the same as a regular workspace member. [Here's the link to the doc](https://help.trello.com/article/1236-board-guests) if you want to find out more.
How can I prevent a label from being removed from a card?
Asked by Dane Salmon:

Hi again,

This time I need help with enforcing the captioned rule, i.e. if a label is removed from a card, such that the card is now bereft of any labels, then that label should be automatically re-added to the card.

Really need help with this one as I am not seeing anywhere I can use the {cardlabelcount} as a check condition for any trigger.

Best Regards


Answers:
author: Alex W
body: Hi Dane,

I think the only way you'd be able to do this is to create an individual rule for each label, that applies to all cards with certain criteria (e.g. sit in a certain list), for example:

![image-2021-09-07-14-07-47-143.png](https://community.atlassian.com/t5/image/serverpage/image-id/159162iF6D868230C372B95/image-size/large?v=v2&px=999 "image-2021-09-07-14-07-47-143.png")

comments: author: Dane Salmon
body: Ok, I'll try that.

Thanks.


author: Alex W
body: No worries Dane, if that works for you, make sure to mark my answer as the accepted answer so other users know this works.


author: Dane Salmon
body: Well, I tried the approach, and it works partially. The only problem is that it is a bit too general, such that, even when there are multiple labels on the card it is still re-adding the one I removed. I want it to only re-add if it is the ONLY label on the card.

Thank you for the effort though, I believe it is a steer in the right direction.

Best Regards
How Trello avoids boards invitations "spamming" ?
Asked by Cl?ment:

Hi Trello users,

I plan to share my Trello user id with my community (150000 people) via sharing a public Trello board.

I see that it's quite easy to invite a Trello user on a guest board without his consent.

**Technically, what does Trello do to avoid my account to be "spammed" ?**   
- If other trello users invite me to many other trello boards  
- If other trello users create notifications with tasks / comments assigned to me in these boards

I think the behavior to invite easily people to a board is great, but i just need to know what are the safeguards for this feature.

Thanks a lot for your help,


Answers:
author: Lara
body: Hi Cl?ment,

Thanks for reaching out!

Because Trello is at heart a social collaboration app, we took our cues from the major social networks like Twitter, where you can easily search people on the site, but cannot see anything more about them than what they choose to make public.

This means, at this point, it is possible for users to add a current Trello user to a board without that user confirming membership. When adding a member by name or username, suggestions will be made from the list of all users, but no member will be able to see your email.

If that's something you'd like to avoid, I'd recommend creating a separate account to create and share that public board.

Hope that helps!

All the best,

Lara  
The Trello Team


Tags: board

guest
Custom Fields only with upgrade account?
Asked by Chris Vissers:

I work with Trello boards for quite a bit now, just trying to set a new project board today.

Trying to add 'Custom Fields' as usual, but now it seems only possible after an upgrade?

Am I missing something? And is this correct? Because that would be a huge step back for 'free account' users.

Since when do you have to upgrade to use Custom Fields in Trello?


Answers:
author: Michael Pryor
body: Yes, this changed recently:

<https://help.trello.com/article/1327-trellos-plans-update-and-faq>

comments: author: Chris Vissers
body: Thank you for your kind reply Michael and Team Atlassian.

I can imagine that I am not the only one who is seriously disappointed by this step back for standard users. I still consider Trello to be an amazing tool and 'a shiny star' in business tools that I like to promote to my business network.

And I'm grateful to have had the chance to get to know Trello without fees paid, so to be honest it sounds really really wrong to me to complain in any way about a 'free' service.

Unfortunately moving towards a paid Trello solution per user does not seem to be an option for my micro company as I use Trello to inform third parties about some of our projects and I can't pay for all of them as users.

I wish it was different but the decision to take away 'custom fields' as a free and significant creative feature to organize Trello boards makes me quite sad.

And to your colleague that came up with this brilliant idea to steal back our beloved free custom fields: please flick his ear from me. Even if it is your boss.

Thanks

Chris


Tags: custom-field
Trocar nome da conta
Asked by Tiago Zaccaron Pazeto:

Bom dia!

Somos uma ong do terceiro setor e o nome ficou gravado de quem criou a conta no trello, como fa?o para alterar?

Obrigado.


Answers:
author: Vero Rivas
body: Hi [@Tiago Zaccaron Pazeto](/t5/user/viewprofilepage/user-id/4533512)

Look at this posts, maybe can help you

<https://help.trello.com/article/728-changing-your-username>

<https://help.trello.com/article/773-changing-account-credentials>

Cheers
Standard Plan - Collections?
Asked by Tony Kelly:

I was looking at the new Standard plan. This offers unlimited boards, but it appears the collections feature is not included. So how are you meant to organise your unlimited boards?

I guess the answer is to upgrade to the Premium plan.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Tony Kelly](/t5/user/viewprofilepage/user-id/4533444) ?

Welcome to the Community! Unfortunately, to get the collections feature you would have to upgrade to Trello Premium.

However, there is an alternative that may work for you if you'd prefer to stay in the standard plan - use Workspaces as a way to form manual collections and split the boards out between as many as you need to keep everything as organised as possible.

I hope this helps but if you have any other questions with the new changes to Trello just shout ?

All the best and Happy Friday,

Laura

comments: author: Tony Kelly
body: Thanks for your reply. However, I am guessing that the Standard features ie custom fields, would only be available in the workspace which was upgraded to the standard plan.

The other workspaces would work as if on the free plan.


author: Laura Holton _ACE Rotterdam_
body: Hi Tony,

Yes that would be correct. The next steps depend on whether you are after more than just splitting boards out into collections as per the original question. If you're ideally wanting access to the custom fields feature on all boards/workspaces then each would need to be on a standard plan.

However, if you're happy with the available features on the free plan the above idea work in lieu of a collections feature.


author: Tony Kelly
body: Thanks for your help. I was thinking if I wanted to keep all boards in one workspace (to use Standard plan features), I could set up a board with links to all the other board, this would be a master index board.


Tags: upgrade
Possible to hide the green symbol for completed checklists on the front of a card?
Asked by Mats Berggren:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/157828iED4BEC7DE4E63FD0/image-size/large?v=v2&px=999 "image.png")

The green symbols clutter my board and take too much focus. Can I hide this symbol or change the green colour to grey?


Answers:
author: David Bakkers
body: Hello [@Mats Berggren](/t5/user/viewprofilepage/user-id/4194985)

It can't be done within Trello itself, but you can do it on the browser side with an extension like [Pro For Trello](https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc) that can alter the CSS on the web page.

The CSS code you'd need to apply to make that green checkbox hidden when all the items in the checklist are complete would be:
> .badge.is-complete {  
> width: 0;  
> padding: 0;  
> }

If there are still items to complete in the checklist, the normal checkbox appearance would apply:

![Annotation 2021-08-28 124951.png](https://community.atlassian.com/t5/image/serverpage/image-id/157974i7EADE8B306E156CF/image-size/large?v=v2&px=999 "Annotation 2021-08-28 124951.png")

If you don't want to hide the checkbox when all the items are complete, just make it have a light grey background, here is the CSS code for that:
> .badge.is-complete {  
> background-color: #DDDDDD;  
> }

which renders like this:

![Annotation 2021-08-28 131332.png](https://community.atlassian.com/t5/image/serverpage/image-id/157975i32E3C89ED759BD19/image-size/large?v=v2&px=999 "Annotation 2021-08-28 131332.png")

*Note.* These solutions only work for users that have the browser extension installed and the CSS code changes applied via that extension.

comments: author: Mats Berggren
body: Think like a pro!

Thank you for helping me out. I'll definitely try Pro for Trello.


Tags: checklist
Why does a colored shape appear to the right of a comment text that happens be its html color code?
Asked by Dane Salmon:

**Repro:**

1. Open Google Chrome version 92.0.4515.159 on Windows 10
2. Log in to Trello using username danesalmon11
3. Go to board at [https://trello.com/b/qpihCb7r/slblms](https://trello.com/b/[your-board-link-here])
4. Open a card
5. Write and save a comment consisting of an HTML color code, e.g. #124589

**Expected:**

The comment should exhibit no special markup behavior.

**Actual:**

The comment renders a glyph to the right of the HTML color code text, bearing the signature color.


Answers:
author: Hannah Humbert - Simpla Workflows
body: It's expected formatting behaviour. When you add a hex colour code in the description or comments of a card, it will generate the corresponding colour chip. If you don't want to see a hex color chip, you can escape the markdown syntax using a backslash before the pound symbol: e.g. **\\#00bfb3** .

comments: author: Dane Salmon
body: Oh, I see.

Ok np.

Thanks