youngmon/atlassian-qna huggingface dataset:
Crucible connection VisualSVN error SSL
Asked by David Schmidt:

Hey There,

we have a weird issue with our Crucible installation (4.2.1) and VisualSVN server.

Everytime a revision gets added on VisualSVN we get the following on Crucible:

Tue Mar 07 10:21:55 GMT+100 2017: Repository paused due to error com.cenqua.fisheye.rep.RepositoryClientException: java.lang.IllegalStateException: Can't overwrite cause with org.tmatesoft.svn.core.SVNException: svn: E175002: SSL peer shut down incorrectly svn: E175002: REPORT request failed on '/svn/Product/!svn/vcc/default' java.lang.IllegalStateException: Can't overwrite cause with org.tmatesoft.svn.core.SVNException: svn: E175002: SSL peer shut down incorrectly svn: E175002: REPORT request failed on '/svn/Product/!svn/vcc/default' org.apache.subversion.javahl.ClientException: svn: E175002: SSL peer shut down incorrectly svn: E175002: REPORT request failed on '/svn/Product/!svn/vcc/default'

Any idea what this could be? There are no other issues on our Nginx reverse proxy, also timeouts are set to hours of time.

Thanks  
David


Answers:
author: David Schmidt
body: Hi Ola,

I am sorry I can't help here anymore. I have been off due to sickness almost 1 year.

It might have been solved or worked around somehow, not sure!

Best regards

David


author: Ola Presterud
body: Hi David,

Did you find a solution to this?

I have just ran across this issue, but might have had it for a while. Seems OK when Fisheye (we do not have the "full" Crucible suite) only adds changes to a repo, but when I do a full "re-index" this error will appear exactly as you describe.

Upgraded to latest versions of both Fisheye and VisualSVN Server, but no improvment. We do not have any proxies, both servies run on separate servers.

Thanks,

Ola


author: Mikolaj Zyromski
body: Hi David,

It's really hard to say what's the problem here. Such errors are usually caused by proxy server closing connections prematurely (<https://confluence.atlassian.com/fishkb/fisheye-crucible-svn-e175002-ssl-peer-shut-down-incorrectly-838560862.html>), but you said you've increased timeouts, so that might not be the case here.

My advise would be for you to enable DEBUG logging (Administration \> Global Settings \> Server \> Debug logging), wait for the problem to reappear, generate a support ZIP (Administration \> System Settings \> Support Tools) and contact Atlassian via support.atlassian.com with a problem description and the support ZIP attached.

<br />

Regards,

Miko?aj ?yromski


Tags: fisheye-crucible-administration

svn

visualsvn
Changesets vs Revisions in Crucible's Review Coverage Overview
Asked by John Kelly:

With the Crucible's Review Coverage Overview, what is the difference between what is being measured on the Changesets tab and the Revisions tab? I've looked around and found conflicting statements on the difference.

Our setup is tired into Mercurial, if that is important.

Also: what is meant by, "A changeset is only considered reviewed if all revisions are in review"?


Answers:
author: Alexander Taler
body: A changeset can include changes to multiple files, and Crucible permits you to remove specific file changes from the review after adding the changeset. I would guess that quote means that if you remove changes to any of the files, the entire changeset is no longer reviewed.

I found the standard coverage reports lacking, so developed a branch-based report, Flyover, which is on the Marketplace if you are interested.
The SSL keystore password seems to be incorrect - it was unable to open the keystore file
Asked by Flo:

Hi,

crucible is unable to open (or find?) the keystore file. I observed the following:

* documentation claims that crucible seeks in `FISHEYE_INST` for the given keystore file name
* Crucible admin section -\> System Info dsiplays that the env vars `FISHEYE_INST` and `FISHEYE_HOME `are mixed up, in my case they read the following:
  * FISHEYE_HOME D:\\Crucible
  * FISHEYE_INST F:\\CRUCIBLE_HOME

  However, when I check the content of the above mentioned directories I can confirm that D:\\Crucible contains the installation and F:\\CRUCIBLE_HOME contains crucible data ("home"), so really only the env vars are mixed up
* this makes me question where crucible will actually seek for the keystore file
* therefore I put the keystore file in both directories
* using keytool -list -keystore \<mykeystorefilename\> -v lists a single entry with the alias "fisheye"

When I enter all information into the Crucible admin section -\> Server -\> SSL config as stated in the Crucible documentation I keep getting the above mentioned error that my keystore password is invalid.

I can confirm it is not.

It is to be mentioned that I do not use DNS but a private IP to access crucible.

This is about Atlassian [FishEye analysis](http://www.atlassian.com/software/fisheye/) with [Crucible code review](http://www.atlassian.com/software/crucible/). (Version:4.3.0 Build:20170119092650 2017-01-19)

Any help is appreciated,  
thanks,  
Tim  


Answers:
author: Flo
body: I could make it work editing config.xml directly and got the following findings:

* maybe due to the misconfigured env vars I had two config.xml, one in each directory (home and install)
* Crucible makes use of the config.xml in the home directory (falsely declared as FISHEYE_INST)
* Crucible makes use of the keystore in the installation directory (falseley declared as FISHEYE_HOME)

comments: author: M?ller_ Julian
body: Hello [@Flo](/t5/user/viewprofilepage/user-id/703693) I have the same problem. Can you tell me, how you edited the config.xml? I'm not sure about the syntax.


Tags: fisheye-crucible-administration
Atlassian product dependencies
Asked by kevin_brunner:

Good morning

We are interested to introduce Bamboo, Fisheye and Crucible to our development pipelin.We are currently using other products that we want to replace by Atlassian products.

My question is as follows:

Are there any dependencies between the Atlassian products? I haven't found any helpful information.

Thank you for your information in advance.

Best regards

KB


Answers:
author: Nic Brough -Adaptavist-
body: There are no "dependencies" - each Atlassian product works on its own (given the right hardware etc), although Crucible runs as part of Fisheye, so you get Fisheye with it.

But there are some very good interactions between them. We often find running Bamboo alongside Fisheye, Crucible, Bitbucket, and JIRA works very well (the choice between Bitbucket and Fisheye/Crucible is knotty, but as you've said Fisheye, I'd stick with that for now). Developers get notified of a bug, and can nip into any of the tools to initiate all the work, not jump from app to app.


author: kevin_brunner
body: Thank you very much for your answer.

I read that in the test version of Bamboo 25 Build Agents are included. Do you know if this includes remote agents or only local agents?

Best regads

KB

comments: author: Nic Brough -Adaptavist-
body: Should be remote, if I remember correctly


Tags: community
How to deactivate a LDAP disabled user in FishEye?
Asked by Rahul Savaikar:

*This question is in reference to Atlassian Documentation: [Deleting or deactivating a user](https://confluence.atlassian.com/pages/viewpage.action?pageId=298976873)*

Currently, we are using FeCru Version:4.3.0. The LDAP disabled users do not get deactivated in FishEye automatically after even the synchronization (new users, however, do get synchronized). I can confirm that the User Directories are correctly set. Is there anything else I need to do?


Answers:
author: Mizan
body: Could be a bug , try raising this with Atlassian support


Tags: documentation
Crucible not detecting changes in review?
Asked by Dominique Cardin:

When a review is created for a particular changeset, (i.e., commit 1339 vs. commit 1578 in Subversion), no changes are shown in Crucible, although there should be. When selecting the individual commit hyperlinks, you can see the changes. In the image below, the review sees no changes, but when I click on the 1578 link, it is obvious that changes were made. Not sure how to fix this? A full re-index was done and this didn't seem to fix the problem. Any ideas?

image2017-2-6 19:36:37.png  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Crucible-not-detecting-changes-in-review/qaq-p/453019?attachment-id=11066){#link_11591f7dc0fd4b}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/6068/1/image2017-2-6%2019%3A36%3A37.png){#display_11591f7dc0fd4b_0}


Answers:
author: Marek Parfianowicz
body: Hi Dominique!

Are you sure that there are changes between revisions 1339 and 1578? I'm asking, because it's possible to have commits in between which reverse changes. Do you see any changes when running 'svn diff -r 1339:1578 asm.h' from a command line?

comments: author: Dominique Cardin
body: Yes, there are definitely changes. 2 lines of code changed into 3 lines of different code. I did a visual diff from TortoiseSVN and also the command line, and verified that the changes are there.


author: Marek Parfianowicz
body: OK. I such case I suggest to file a ticket on support.atlassian.com. Our support team will investigate it.


Tags: fisheye-crucible-administration
When release 3.4.8 (03.03.2022) will be available?
Asked by Andrey Khmelev:

According to RL <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.4.8.html> in new version the Security Vulnerability CVE-2018-1285 for log4net is fixed, but it's not available for download. Can you send the download link?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Andrey Khmelev](/t5/user/viewprofilepage/user-id/4833676) ,

here the download link <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.8.exe>

Hope this helps,

Fabio

comments: author: Fabio Racobaldo _Herzum_
body: ciao [@Andrey Khmelev](/t5/user/viewprofilepage/user-id/4833676) , if you are now able to download it, please mark my answer as accepted so that thread can be considered resolved
Cannot log into Atlassian account when attempting to pull git
Asked by andrewj:

Hi,

I am having an issue when attempting to pull the lastest version of my software from bitbucket via the SourceTree software.

When I select pull I get a prompt to log into my Atlassian account. After entering the correct username/email and password I get a Logon failed message in the pulling request output (specifically: Logon failed, use ctrl+c to cancel basic credentials prompt.).

I have checked my account email and password are correct via the Atlassian website, and I have made sure I am using the latest version of the application that I can find (version 3.4.8)

Any idea how I can resolve this issue?

![SourceTree Issue (1).png](/t5/image/serverpage/image-id/189436iBFA9E82DAE8D6DCB/image-size/large?v=v2&px=999 "SourceTree Issue (1).png")![SourceTree Issue (2).png](/t5/image/serverpage/image-id/189435iEE52CDC48E340415/image-size/large?v=v2&px=999 "SourceTree Issue (2).png")![SourceTree Issue (3).png](/t5/image/serverpage/image-id/189437iE0DA5D5899134FE6/image-size/large?v=v2&px=999 "SourceTree Issue (3).png")


Answers:
author: Ilyas Younus
body: Try refreshing OAuth Token as per below image

![bitbucket_community_issue.png](https://community.atlassian.com/t5/image/serverpage/image-id/189663iF5F5708C493BA6D3/image-size/large?v=v2&px=999 "bitbucket_community_issue.png")
Cann't clone remote repository in a new tab
Asked by Roy Lee:

Here sourcetree ulr error, when i clone repository in a new tab.

I already set new app password in atlassian bitbucket server and sourcetree tools\>option.

ST was run on Windows11.

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://mysite@bitbucket.org/mysite/my.git>  
??:  
??: remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.  
remote: See our community post for more details: <https://atlassian.community/t5/x/x/ba-p/1948231>  
remote: App passwords are recommended for most use cases and can be created in your Personal settings:  
remote: <https://bitbucket.org/account/settings/app-passwords/>  
fatal: Authentication failed for '<https://bitbucket.org/mysite/my.git/>'


Answers:
author: Roy Lee
body: i
why source tree asked for bit bucket password where I didn't update any account settings
Asked by Hrishi:

Source tree asked for a bit bucket password where I didn't update any account settings.  
Every time I do some fetch or pull operation then I saw above Pop Up.  
After inserting the correct password I am not able to log in where I am able to login into bitbucket (<https://bitbucket.org/>).  

I am not understanding why this happens![ST_Issue.PNG](/t5/image/serverpage/image-id/189160i154293D847055679/image-size/large?v=v2&px=999 "ST_Issue.PNG")  


Answers:
author: Brian Deters
body: I have this same problem. I found a workaround that if I refresh the OAuth token under Tools -\> Options -\> Authentication, select the bitbucket account and hit "Edit" and then the "Refresh OAuth Token" it will function for that day, but I've had to do this every single day. This just started happening in the last few weeks.

I changed over to OAuth from basic authentication just a few months ago. The timing of this problem seems to be in line with the ending of support for Atlassian account password usage:

"Beginning March 1, 2022, you will no longer be able to use your Atlassian account password when using Basic authentication with the Bitbucket API or Git over HTTPS. For security reasons, we require all users to use Bitbucket app passwords."

I'm guessing there are some Atlassian credentials stored somewhere but I haven't had the time to figure it out yet.
Issues installing Source Tree
Asked by Ayush Saxena:

I downloaded the Source Tree setup(version 3.4.8) for windows, after clicking on the setup I see the source tree logo and within seconds it fades away, now I can see SourceTree in installed applications with 23.9 Mb size(as if app is not installed properly), but when I search source tree on start menu, there is no such app. The app is not opening.


Answers:
author: Vipin Yadav
body: Hi,

Please try to uninstall and then reinstall Sourectree.

1. Uninstall Sourcetree using the Windows Uninstall program.
2. Delete the folders/files below before proceeding to the next step:
   * Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local** and delete all **Sourcetree** folders and files (if any)
   * Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian** and delete all **Sourcetree** folders and files (if any)
   * Navigate to **C:\\Users\\\<UserName\>\\AppData\\Roaming\\Atlassian** and delete all **Sourcetree** folders and files (if any)
   * Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local\\SourceTree-Settings** and delete all **Sourcetree** folders and files (if any)

[Download Sourcetree for Windows](https://www.sourcetreeapp.com/) and install it

Let's see it works after this or not.

if not then find the log file and send it here from below path.

**C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian\\Sourcetree\\sourcetree.log**

comments: author: Ayush Saxena
body: Hello,  

There is no such directory named Atlassian in Local \& Roaming. Although I can see Source Tree in Control Panel \> Uninstall a Program


author: Vipin Yadav
body: Ok.   
Could you please check that Sourcetree is provided all the access rights. It happens when corporate policies restrict Sourcetree to access these folders and then it does not create these and Sourcetree try to access them on startup.


author: Ayush Saxena
body: How to check the access rights?
How do I open a BASH shell?
Asked by John_Devron:

I'd like to apply some commands to Sourcetree from a bash shell but don't know how to successfully open a bash shell. I've tried methods I found in the internet, but they didn't work. I'm using Windows 10. Any suggestions would be appreciated.


Answers:
author: dmmanley
body: Hi John,

It appears that this requires an optional developer tool not installed by default but available within Windows settings - "Windows Subsystem for Linux".

Via Google...

1. Navigate to Settings -\> Update \& Security -\> For Developers and select "Developer mode"
2. Control Panel -\> Programs and Features and click "Turn Windows Features on or off" on the top left pane
3. In the dialog box, check "Windows Subsystem for Linux" and click Ok
4. Reboot machine
5. Search for "bash" and click on it, it should open a command prompt and ask you if you want to install "Ubuntu on Windows", continue with "y"
6. After installation it will ask to create a UNIX username and password
7. You are now ready to use the bash shell

Hope that helps!
Sourcetree suddenly started asking for login credentials but accepts nothing I try
Asked by Karl Hansen:

Sourcetree connected to BitBucket.org has been working flawlessly. Suddenly it requires login when I try pushing changes but will accept nothing I submit. What changed?


Answers:
author: Karl Hansen
body: It finally started pushing (and pulling) after deleting and rebuilding account Authentication about six times. From a push, the login needed my \*non-email\* Atlassian account name, and an app password I set up earlier.
What does it take to get some help in here?
Asked by m1-scott:

I've been using app passwords for over a month now and all of the sudden starting this week I get the error below. I've reinstalled, deleted the app data under my user account in Windows with no luck. Come on I'm dead in the water for days now.

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags origin master:master  
remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.  
remote: See our community post for more details: <https://atlassian.community/t5/x/x/ba-p/1948231>  
remote: App passwords are recommended for most use cases and can be created in your Personal settings:  
remote: <https://bitbucket.org/account/settings/app-passwords/>  
fatal: Authentication failed for '<https://bitbucket.org/m1-scott/cryptotools.git/>'


Answers:
author: Michael Brian Bentley
body: Sorry, is this related to your problem? It was appearing on the right column while reading your post.  

<https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968>


author: m1-scott
body: Except for the last ditch effort of backing up your directories and uninstalling nothing worked in that article. Then they don't tell you what you're supposed to do to restore what you backed up so now I have to manually add back all my repos. Then of course they don't tell you after you've added your account in the auth section of options that when it prompts for your password when trying to pull/push to a repo it's asking for your app password NOT your account password. Yay, another hour of productivity wasted on this nonsense, god this sucks!
Bug Fix: Sourcetree for Windows authentication error when updating to app password
Asked by Taylor Lindenbaum:

I upgraded my Sourcetree version and followed [the instructions](https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968) and I still receive an error when trying to clone one of my remote connected repositories.

Error: "This is not a valid source path/URL.

Does anyone know how to resolve?

Followed these instructions several times without success:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://tlindenbaum@bitbucket.org/osfteam/sfdc_dev_active_inbound_to_qa.git>  
Output:   
Error: remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.  
remote: See our community post for more details: <https://atlassian.community/t5/x/x/ba-p/1948231>  
remote: App passwords are recommended for most use cases and can be created in your Personal settings:  
remote: <https://bitbucket.org/account/settings/app-passwords/>  
fatal: Authentication failed for '<https://bitbucket.org/osfteam/sfdc_dev_active_inbound_to_qa.git/>'


Answers:
author: honestdan
body: I believe this is because you're remote is HTTPS, but that is no longer supported. You need to use SSH (I believe) instead. Once you've generated a token, added it to your bit bucket account, and added it to Putty, you'll also want to make sure you've updated your account in Source Tree to be SSH instead of HTTPS, and ensure you are using the SSH url to clone (it won't start with https://).
Sourcetree won't recognize login credentials
Asked by Rick Dakan:

I've reset my password three times, and can log into my Atlassian account fine and see my projects there. But when I Fetch through Sourcetree, it asks me to log in but doesn't recognize/accept the password. It prompts me to reset the password, which I've done multiple times, and still doesn't work.

I've confirmed that Sourcetree is set to my username and email associated with the account.


Answers:
author: Karl Hansen
body: Since Atlassian dropped the Basic HTTP validation of passwords, I hade to create an app password. The password for that app authorization plus the non-email username for my primary account allowed consistent pull/push without repeated authentication.


author: Amardeep Votarytech
body: And here i was thinking I'm doing something wrong. Please someone fix this issue.
Sourcetree: Invalid redirect_uri
Asked by Christian Dovrell:

Hi.

I can't log in with sourcetree any more. Neither with Oauth or basic using SSH with both. I was working with basic SSH until today.   
I can still use the terminal.

With oauth I get this:  
Invalid redirect_uri: his integration is misconfigured, Contact the vendor for assistance. Which seems to been a problem since 2018 according to the community.  

With basic I get:

Please make sure you have the correct access rights and the repository exists.  
Permission denied (publickey).  
fatal: Could not read from remote repository.


Answers:
author: Joseph Bloom
body: I'm having the same issues

comments: author: Christian Dovrell
body: I fixed it. Uninstall sourcetree and install gitkraken?
?????????????
Asked by EastOnline:

![WX20240728-133836.png](/t5/image/serverpage/image-id/338370i68E4515BFEF7FDE0/image-size/large?v=v2&px=999 "WX20240728-133836.png")

?????????, ??????, ?????????????????, ???3???,??????, ??????, ????????wiki, ??????????????, ??.


Answers:
author: Shannon S
body: Hello [@EastOnline](/t5/user/viewprofilepage/user-id/5535225),

Thanks for bringing this issue to us. I'm Shannon, and I'm with the Cloud support team. I found your other support tickets and see they are with the Customer's Advocates team.

I will flag them now, and someone from the Advocates will get in touch with you!

Take care, and speak soon!

Shannon S

Atlassian Community Support


author: Jack Brickey
body: Hi [@EastOnline](/t5/user/viewprofilepage/user-id/5535225) ,

?????????


Tags: cloud

confluence-cloud
Is there a way to add (sum) numbers in a specific column in the new database macro?
Asked by serge_meier:

Is there a way to add (sum) numbers in a specific column in the new database macro?

<https://support.atlassian.com/confluence-cloud/docs/create-and-edit-databases/>

Thanks for your support!


Answers:
author: Jessica
body: Hi [@serge_meier](/t5/user/viewprofilepage/user-id/3815313)

Are you referring to a similar option to sum function available in Google Sheets, MS Excel, etc, to be available in Confluence databases, is that correct?

In that case, this is something still not available on Confluence Cloud Databases, but this is something we are looking into it.

For now, I have created the following feature request to gather the interest of more users and our development team will be updating it as well:

* [Add Sum function in Confluence databases](https://jira.atlassian.com/browse/CONFCLOUD-79216)

Feel free to watch the feature request page to receive all updates on it, and also share any additional you may have for our development and product teams!

I hope this helps in terms of clarification, Serge!

Cheers,  
Jessica


Tags: cloud

confluence-cloud