youngmon/atlassian-qna huggingface dataset:
How does one delete a global space?
Asked by Candice Sullivan:

The page is still listed on the Global Space list but when clicked on, says deleted (I wanted to delete it but its still listed on the Global Spaces). Thanks.


Answers:
author: Candice Sullivan
body: So this means that the only way to delete the Global Space entry in the Global Space list is to send a request to the confluence-administrator requesting the action? I'm fine with that, just wanted to be sure that solves my problem.

Thanks for the quick responses, by the way - I really appreciate it!

comments: author: Candice Sullivan
body: I just figured it out. I restored the page and now, being the space administrator for that space, I was able to access Space Admin and "remove space". I clearly did not delete it correctly the first time.


author: Jo-Anne MacLeod
body: Can you get to the "space admin" link for this page? If so, then you would delete the space from there.

comments: author: Candice Sullivan
body: I saw that in the help doc but, no, I can't figure out how to get to it. I understand its supposed to be an option in the "browse" drop down, but I don't see it.


author: Candice Sullivan
body: I should add that I do have the fullset of privileges that I think I can give myself as the administrator for this account.


author: Jobin Kuruvilla [Adaptavist]
body: If you are not a space admin, you must be in the confluence-administrators group to see that option. That is a special group and giving your self all the permissions is not enough.


Tags: cloud
Navigation pane confused after upgrading in Confluence
Asked by Rumceisz:

Hi All,

after upgrading Confluence, the navigatopn pane in a space was totally changed: some links disappeared and others confused.

Can you suggest what could happen?

Many thanks!

Rumceisz


Answers:
author: David at David Simpson Apps
body: Check that all your plugins are fully enabled and fully compatible with the current version.

Also, are you using a theme that isn't supported by the version of Confluence that you've installed?


Tags: navigation
User and groups migration from LDAP into Confluence internal usermanagement
Asked by Andreas Koller:

Is there a way to migrate users and groups from LDAP into the internal usermanagement of Confluence? We are using LDAP for authentification only. All Users and Groups should covered in Confluence without the need of a first login. Any Ideas?

Thank you

PS: we are running on Confluence 3.5.x


Answers:
author: Adam Laskowski
body: While the reply is a little late as the process is new, you should be able to use the process laid out in this [new KB article](https://confluence.atlassian.com/display/CONFKB/Migrate+Local+Group+Memberships+Between+Directories "new KB article") to accomplish this migration, which uses the Atlassian CLI to populate your local directory, and also migrate group memberships as well.


Tags: group

import

ldap

permission

user
Moving personal space in Confluence
Asked by Rumceisz:

Hi All,

my problem is that I have a user who has wrong username. I created the correct username for him but he has Personal Space. How can I move his personal space from the old (wrong) username to the new one?

Many thanks for your answer!

Rumceisz


Answers:
author: David at David Simpson Apps
body: Give him permissions on both spaces and then get him to move the home page from the old space to the new space:

<http://confluence.atlassian.com/display/DOC/Moving+a+Page>

All pages under the home page will move too.

comments: author: Rumceisz
body: Thank you for your advise!

My Confluence version is 3.0.2 so I cannot move a personal space to another. I only can assign to a global space. Have you got any suggestions?

Rumceisz


author: David at David Simpson Apps
body: You could try this: [Manually Clone Or Rename A Space](http://confluence.atlassian.com/display/DOC/Copy+Or+Rename+A+Space) (here's the [Confluence v3.0 version of the documentation](http://confluence.atlassian.com/display/CONF30/Copy+Or+Rename+A+Space))


Tags: personal-space
Page labels on space templates
Asked by Tim Milner:

Hi. I have been labelling my space templates when creating them, but when triggered within Confluence spaces, the labels don't appear, and by definition are also not searchable by label.

Am I missing anything, or is this a bug?

Thanks,

Tim


Answers:
author: Andrew Frayling
body: Hi Tim,

Which version of Confluence are you using? I just tried Space templates and Global template on 4.1.2 using "foo, bar" and "foo bar" and it created 2 labels (foo and bar) on each of the pages that were created using the templates.

Is there anything in the logs that inidicates the labels didn't save when you saved the templates? If you go back and edit the templates are the labels still present?

Andrew.

comments: author: Tim Milner
body: Thanks Andrew. Yes, labels are evident as usual, and I can add to or delete them. It seems this was a Zen bug, and I am told it is fixed in the new version of Zen.

Tim


Tags: label

template
How to approve pages in Confluence 4.XX.
Asked by Alex Bobrovski:

Hi, guys.

Before in Confluence 3.XX there was a nice plugin called [Approval](https://plugins.atlassian.com/server/1.0/screenshot/fetch/4377). Now it doesn't work.

So, the use case is the next:

1. A page is created.

2. Other users approve this page, so it's visible who and when did so.

3. The page becomes approved this way.

Since we really lack for such functionality, does anyone know any solution?


Answers:
author: Ivar
body: Check out this plugin: <https://plugins.atlassian.com/plugin/details/142>

From: <http://www.adhocworkflows.com/display/WWW/Product>

FYI - I haven't used them myselves.

comments: author: Alex Bobrovski
body: $4000 is too expensive for us


author: Ivar
body: @Alexander; understandable :\|


author: Alex Bobrovski
body: somebody resurrect the Page Approval plugin! :)

it was so nice and useful. Employees keep blowing my mind to get it back, since we moved to Confluence 4.XX.

And I've got nothing to propose them :(

crap.


author: Andrew Frayling
body: Hi Alexander,

It might be worth contacting Customware via this thread - <http://community.customware.net/customware/topics/page_approval_plugin_bsd_sources> - it looks like Customware are working on an update for 4.x but haven't set a release date for it yet.

Andrew.


author: Alex Bobrovski
body: Andrew, thanks.

I've written my please to Customware. Hope they will up-to-date their software asap.


Tags: app

workflow
How do you keep local documentation in synch with changes made to Atlassian's online documentation?
Asked by Christ Christ:

We are using Confluence 3.5.13 and decided to add the local documentation to our site. How do we ensure that we capture any changes to the 3.5 documentation going forward?


Answers:
author: SarahA
body: Hallo Christi

There should be very few changes to the Confluence 3.5 documentation, since we are now focusing on the latest version (Confluence 4.1). Did you get the XML file that was uploaded on the 1st of December? <http://confluence.atlassian.com/display/ALLDOC/Confluence+Documentation+Directory>

To get any updates from that point onwards, the best plan is to add an RSS feed for the CONF35 space, or watch the space:

<http://confluence.atlassian.com/display/CONF35/Confluence+Documentation+Home>

And then apply any important updates manually. They should be very few and far between.

I've had a look at the update history in the space right now. The last update was on January 12th, by me. I fixed the video links on this page:

<http://confluence.atlassian.com/display/CONF35/Confluence+Tutorial+Videos>

Prior to that, the most recent update was on 16 November 2011.

I hope this helps. :)

Cheers, Sarah

comments: author: Christ Christ
body: That's perfect. Thanks, Sarah!


author: Nic Brough -Adaptavist-
body: We tried something like that and gave up. We now have a simple space banner saying "these pages tell you what we do differently from the Atlassian docs at ..."
Change Home Page to Confluence
Asked by FaizanM:

I just set up onDemand Confluence \& Jira. But for some strange reason Jira is being displayed under the root url.

How can I change that to Confluence?


Answers:
author: Ross Westerbur
body: For the record, there is an open Improvement for this at <https://jira.atlassian.com/browse/AOD-6068>.


author: Brendan Patterson
body: Agree.

This is a pretty big problem mainly because the OnDemand JIRA dashboard gives so little control over what you can communicate to users on the landing page.

Any chance for an iFrame gadget? Or a redirect? Those would be huge helps!


author: Sven Peper
body: Dudes, seriously? I cannot change my default application?? That's weak! We're really annoyed by this situation..


author: NikE
body: Atlassian OnDemand is always going to default to JIRA as the landing page /default application if it is enabled on your instance. Unfortunately, this is not currently configurable (due to a platform limitation...aka there is no feature request open for it).

comments: author: FaizanM
body: On another side: If I was to purchase those licenses and host Confluence / Jira on my own server, would I then be able to change this behavior?

Can I also transfer all data from the OnDemand to the Self-Hosted setup?


author: NikE
body: If you install JIRA and Confluence on a local server, they will be two separate applications, so you could direct people to login directly to Confluence, bypassing JIRA completely (there is no way to install an OnDemand suite locally). Note that this way you would be able to link the two applications.

Another option is to have two OnDemand instances, one with JIRA and one with only Confluence...this way the Confluence instance would default to the Confluence home page. The down side of this is that you can not have two OnDemand instances talk to each other, so all link/"suite" functionality would be lost.  

You can request an export/backup from a (non free-trial) OnDemand instance by submitting a support request.


Tags: cloud

confluence-cloud
How can I change content of select list (Filter) based on issue type context
Asked by wajdhaikal:

I have only one project with 2 issue types. I have a custom static select list with 4 options. I need when selecting one issue type to show different options.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Create a different context for that custom field for each issue type. See http://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field#AddingaCustomField-CustomFieldContext


Tags: issue-type
Creating "Real" Page Hierarchies
Asked by Dalin Seivewright:

I would like to use Confluence for Class documentation. Each "root" page within a Space will correspond to a given C++ Class (or any other language for that matter). Child pages of each parent page correspond to a function name or some other aspect of that class.

It appears Confluence only supports a flat page structure by default so all Child pages are actually being served from the root of the Space it resides in:

MySpace \> MyClass links to "myspace/myclass" but MySpace \> MyClass \> MyFunction links to "myspace/myfunction" instead of "myspace/myclass/myfunction"

This means that if I have two classes with the same function name, only one page with that function name can exist.

Is there any way to change this behavior?


Answers:
author: David Peterson
body: The short answer is, it can't be done. The long answer is here:

<https://jira.atlassian.com/browse/CONF-2524>

It's a long-standing request that doesn't look like it will get implemented by Atlassian any time soon.


Tags: child-page

page
Is the tiny URL stored in any of the confluence DB Schema?
Asked by Ruth Truong:

I've been looking for the tiny URL in the conflurence DB Schema. There doesnt seem to be a place where this is store other then on the pages itself?


Answers:
author: David Peterson
body: The Tiny URL is generated based on the page/blog post's unique ID. You can access it via the com.atlassian.confluence.pages.TinyURL class. Eg:

```
AbstractPage pageOrBlogPost = findPage(...);TinyUrl tinyUrl = new TinyURL( pageOrBlogPost );String url = confluenceContextPath + "/x/" + tinyUrl.getIdentifier();
```

You'll need to get the context path from elsewhere, possibly the ContextPathHolder or ApplicationProperties which you can inject into your code.

Hope that helps!
SSO and email to users who have not yet visited the site
Asked by Richard Scorgie:

I have a corporate installation using confluence 4.0.5 with SharePoint Connector for SSO and it works just fine. One thing that we have noticed is that if you try to send an email to a user who has not yet visited the Wiki then they do not show up in the @user name in comments. All of our users are in a group and those who have visited the Wiki can email each other no problem.

Is there a way to fix or change that. The reason is we need to be able to notify people who have not yet used the Wiki for various reasons.

Cheers


Answers:
author: HuseinA
body: The @user mention suggestion are retrieved from user's USERINFO object in the index. In Confluence prior 4.3.x, USERINFO object will only be created if the user logs in, or their profile page is being viewed by another user. However, starting Confluence 4.3.3, these users (that haven't logged in yet) will have their USERINFO object created and indexed automatically (refer <https://jira.atlassian.com/browse/CONF-11467> for more details).

My suggestion is to upgrade your Confluence to 4.3.3 or higher, and you should be able to get them mentioned.


Tags: sharepoint
create external sql db
Asked by satya mahapatra:

hi while connecting existing sql db through confluence getting configuring db failed could not create db schema .


Answers:
author: Andrew Frayling
body: Hi Satya,

Do you mean when you're installing Confluence and trying to connect to an external database? Usually the error you're seeing is down to one of the following:

\* The database doesn't exist

\* The database exists, but the username/password you're providing is incorrect

\* The database exists, but it's not empty

\* There's a typo in the JDBC connection URL

\* There's a network/firewall problem between the Confluence server and the DB server

Are any of the above likely candidates for your situation?

Andrew.


Tags: database-connection
How do others used Confluence with Jira
Asked by lance_lyons:

We have Jira and Confluence installed and they are working well.

We have the basic integration setup where issues can point to confluence documents and confluence documents can show issues in jira.

However we dont have any real good ideas for organizing and using these together.

We are thinking issue tracking system (Jira) and then confluence to support the Jira set of projects, issues in terms of documentation, process documentation, additional info.

Currently we have a main page and several other pages that describe out environments, applications, development/coding standards and other misc documents. There is a little organization there but its very minimal.

**How are others using Confluence with Jira? I would love to hear back.**


Answers:
author: Fabian Lopez
body: If you create a Confluence Space per each JIRA project you can organize the information, link issues and also Create a Project Dashboard, that will bring information from JIRA without the need of going into JIRA. That functionality could help for management and meetings and with the development of project documentation, etc.

comments: author: lance_lyons
body: Thanks. I would love to see others continue to describe how they are using confluence to support their issue tracking (development, testing, release) efforts.


author: Andrei [errno]
body: * you might have a spece per your JIRA project and publish release notes there
* user docs, test docs, pretty much any kind of docs can live in Confluence
* JIRA macros will display filter results in CONF for CCB's or triage meetings
* just a few ideas =\> you can do a lot more

comments: author: lance_lyons
body: Thanks. That is helpful. We have created a Jira project that really handles sprints so there a multiple applications handled in the sprint.

This means we dont have a Project = application relationship its more of a project=working group relationship.

I guess we could still have a confluence area to group this projects documentation, notes, etc.


Tags: content

jira
Importing from MoinMoin
Asked by Shreya Rawal:

Hi,

I am importing our wiki from MoinMoin (1.2.3) to Confluence 4.0.3. I am encountering serveral error while importing.

1) UWC imported some portion of files but the pages have just the edit information and no content. (My guess is the MoinMoin pages directory is not in right format may be due to the older version of our MoinMoin wiki).

2) The import stops after going through some pages with the following error:

2012-01-19 16:45:05,532 ERROR \[Thread-5\] - Potential namespace collision detected for pages: \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited, \\Last-edited

Does anyone has any suggestions about it?

Thanks,

Shreya


Answers:
author: Ellen Feaheny [AppFusions]
body: The MoinMoin UWC convertor was contributed by a past user (wiki-migrator) and so known issues, compatibility, and any level of guarantees are limited/unknown.

However, the UWC developer - who has done dozens of Confluence migrations, is on the AppFusions team - and we are working to evolve the tool and program in general. Concentrated efforts to this end have just begun, coincidentally. Evolutions to be seen in coming months.

Please contact AppFusions at [info@appfusions.com](mailto:info@appfusions.com) about getting technical support on your imminent migration, through extending the UWC specific to your content needs.

Also see [this checklist](https://www.appfusions.com/display/Dashboard/Wiki+Migration+Checklist)as a quick inventory of all the content elements and migration aspects you should be considering in the process of a migration, for best success.

Best,

Ellen  
info@appfusions.com


Tags: universal-wiki-converter
Best practices for using Spaces VS Pages in Confluence?
Asked by Magnus Bondesson:

Hi,

We're in the process of setting up an information structure in Confluence and have read about spaces, pages etc. I can see that in Atlassian's own Confluence they have a space directory with all product spaces and inside each of those a space for each version of a product.

<http://confluence.atlassian.com/spacedirectory/view.action>

Things that we realized were:

Option A (like they have it) - one space per product  
Advantages   
x RSS-feed is per space it seems (meaning one could sign up for only those products one is interested in)   
x Can name a Page the same as in another Space (since the Page name is unique within a space)

Option B - one space for all products  
Advantages  
x The tree structure on the left is better - you can see all the products in the same tree, whereas in option A you of course only get one product's info in the tree since the tree seem to be space based

Are there any recommendations on what else to consider? How do you sort your information? I know labels can do a good job there but it seems it would be a good idea to decide beforehand what spaces structure to use.

![](http://www.google.com/uds/css/small-logo.png)


Answers:
author: Benjamin Horst
body: We designed our space (similar to Option A) so that different groups of people can find their relevant topics all in one space. For example we have RCP projects and Portal projects which have (uncreative named) spaces "Rich Client Platfrom" and "Portal". Their only real intersection is managed in the infrastructure, which has a seperate space.

This way people can skim through their own topics without finding lots of other stuff they don't need for their work and without hiding all but "their" topics, getting a tree for stuff they really use.

But it really depends on the amount of projects you have, the amount of people using Confluence and so on. It's just what seems to work fine for us.


author: Maggie Modersohn
body: This may come a little late, but we're hosting a webinar on how to create a sound information architecture in Confluence on December 9th 2014. You can read more and register here: <http://bit.ly/11udV5U>

comments: author: Federico Olmus
body: This comes a bit late too... Are you still hosting information architecture webinars? Thanks, Maggie!


author: rateodoros
body: Oh boy, how I needed that webinar :.(


author: Terry Wright
body: I think this may be it <https://www.youtube.com/watch?v=pQ3zYH0LPNo>

Brikit Webinar - Creating a Sound Information Architecture in Confluence 9 Dec 2014


author: Maggie Modersohn
body: Thanks for posting this, [@Terry Wright](/t5/user/viewprofilepage/user-id/762809)

For those who are interested, here is a newer recording with additional insights about organizing content in Confluence: <https://youtu.be/5iLmqdxzz3k>


Tags: cloud

confluence-cloud
Import Manually Using UWC After UWC Converts
Asked by Phillip Ponzer [Cprime]:

Is there a way to take the converted pages of UWC, run them through a script to tie up any loose ends, and then use UWC to import all of them into Confluence?


Answers:
author: Phillip Ponzer [Cprime]
body: Yes, there is a way. Although if there is a way, there should be no reason that one can't add that to the UWC (after downloading/compiling the source code for the UWC) by writing some Java.

In the UWC, one can simply write a converter which extends the BaseConverter class to do this.


Tags: universal-wiki-converter