youngmon/atlassian-qna huggingface dataset:
How to know who fixed the bug in certain demand ?
Asked by Aa10203040:

I have an opend bug on certain demand and I want to know number of bugs and who made reject or fix the bug before it closed


Answers:
author: Yuliia_Borivets__SaaSJet_
body: Hi [@Aa10203040](/t5/user/viewprofilepage/user-id/5517702)

I am not sure what you mean by certain demand, but you can check the history of the bug to find out who updated it and when.![issue change history Jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/329583iDAE7251AA6571464/image-size/large?v=v2&px=999 "issue change history Jira.jpg")

Also, my team developed an app to check the history of multiple issues in your projects:

![status updates of bugs in jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/329584i841210D01B880585/image-size/large?v=v2&px=999 "status updates of bugs in jira.jpg")

It's possible to try it free for 30 days: [Issue History for Jira](https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=datacenter&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_How-to-know-who-fixed-the-bug-in-certain-demand_20240612)


author: Fadoua
body: Welcome to the Atlassian Community [@Aa10203040](/t5/user/viewprofilepage/user-id/5517702)

Are you familiar with JQL? It is the best way to get a list of the issues with the criteria you have.

Issuetype = bug and status in (reject, fix)

Let me know if you have any questions.

Best,

Fadoua

comments: author: Aa10203040
body: Thanks Fadoua,

I want to know the last user that changed the bug status to "Fixed" before bug went to "Closed" Status , Fox example:

issue history is :

To Do --\> By User1

inprogress --\> By User2

Fixed --\> By User2

inprogress --\> By User1

request to Reject --\> By User2

**Fixed --\> By User3**

Closed --\> By User4

now I want to right JQL to get the user **User3.**

Thanks in advance


author: Fadoua
body: Issuetype = bug and status = fixed

it should list all the issues and make sure on the view to select assignee field so it tells right away if it was user3 who closed it


Tags: data-center

jira-data-center
How do you get to the area on the Trello Android app where I can see my checklist items?
Asked by Robert A_ Collesano:

And do I really have to become a member of all my checklist items in order to see them together in a group? Also, does each one need to have a date?

There is no Trello Icon to click in the Android app which will bring me to the "Home" area to see my advanced checklist items.

I'm pretty frustrated with the checklists on Android.

Can't even use a Power Up on Android in order to view my checklist on a card.

Please advise!


Answers:
author: Alina Kurishko
body: Hi Robert,

Welcome to the Atlassian Community!

I'll address your questions one by one.

First, yes, you indeed have to be assigned to a checklist item for it to show up on **Your items** list of the **Home** page.

And no, such a checklist item doesn't necessarily need to have a due date assigned.

You can learn more about this section of the Home page in this article: [https://support.atlassian.com/trello/docs/the-home-page/#:\~:text=a%20specific%20Workspace.-,Your%20Items,-The%20checklist%20items](https://support.atlassian.com/trello/docs/the-home-page/#:~:text=a%20specific%20Workspace.-,Your%20Items,-The%20checklist%20items)

In the Trello mobile app, there isn't a direct feature to see all checklist items assigned to you. Also, most Power-Ups are not accessible on our mobile apps.

I completely understand that this is different from the answer you were expecting, but we actually have those as open feature requests for the product team to consider! I'll add you as an official "+1" in support of those. Let me know if you have any other feedback you'd like me to share with the team on the topic!

Alina \| The Trello Team

comments: author: Tom?? Hlav??ek
body: Hi Alina, Is there any progress with this update please?

For me as well, having a summary of to-do items from all check lists is a crucial feature and one of the reasons why I want to use Trello in the first place (what is the point of creating check lists if, later on, I cannot easily see all of them). It works in the online version (Home screen) but not having it in the mobile app is really a show stopper for me.

Many thanks!

Kind regards, Tomas


author: Alina Kurishko
body: Hey Tomas,

Thanks for chiming in on this discussion ?

Unfortunately, there are no additional developments in this direction. But we're still collecting feedback on this potential feature and I'll add your vote!

As an alternative, I can suggest switching to Trello in your mobile browser to check **Your items** because Trello works there similarly to the regular browser version.

Thanks again for your input!

Alina \| The Trello Team
Reminders on scheduled automation
Asked by Daniele Festa:

Good Morning,

I setted up a scheduled automation that creates a card with a due date 3 times a week,

I automatically assign a member to the card, everything works fine, the only problem is that I'm not able to get any email reminder for these cards on the due date and time, is that a way to set up reminders for these card automatically when they're created?

thanks in advance


Answers:
author: Dreamsuite Mike
body: Hi [@Daniele Festa](/t5/user/viewprofilepage/user-id/5237415)

Sadly this is a *bug* that Atlassian is aware of but doesn't seem to be looking to fix any time soon.

When you use an automation to set a due date for the first time in a card, it defaults the reminder to 'None'. The only current workaround is to manually set the reminder in the due date (I know, kinda defies the point of automation...?)

Please take a look at this thread, where I provide some answers:

<https://community.atlassian.com/t5/Trello-questions/How-to-set-reminders-for-due-dates-which-are-created-by-butler/qaq-p/2365063>

I am planning to create a small library of automations that will put a plaster over this crack next week...
Can we make a board in atlassian?
Asked by Razor Agency:

I am a trello user and I saw a post about atlassian that its same as trello. My friend used atlassian and I want to convert. Anyone guide me which one is better.  

**Regards:**   
[**Razor**](https://razor.nz/)


Answers:
author: Dreamsuite Mike
body: You are probably thinking of

[Jira Work Management](https://www.atlassian.com/software/jira/work-management?&aceid=&adposition=&adgroup=131089084700&campaign=15348414937&creative=565380694205&device=c&keyword=jira%20work%20management&matchtype=e&network=g&placement=&ds_kids=p67833805954&ds_e=GOOGLE&ds_eid=700000002395242&ds_e1=GOOGLE&gad=1&gclid=CjwKCAjw1YCkBhAOEiwA5aN4Aa4UYwftihGaDMFQNJK7VexLmxk0VwYBLcO_wmrt7nHwE0W6CCFUhRoCsQ4QAvD_BwE&gclsrc=aw.ds)

It really comes down to personal preference but you have to really ask yourself '**why?**' first. Where are you today and where do you want to get to?

Regardless of how these huge software companies are selling it to you, they are here to serve you, not the other way round.

Work out where you want to get to and why, establish where you are today and if you're using Trello, how is it impeding you from achieving your goal. Then set about establishing how Jira Work Management may get you to when you want to be

Here is a summary based on my experiments with Jira Work Management...

What it is:

Sat on top of the Jira platform, a bunch of views and templates that allow you to use it for managing business functions outside of the development world (HR, Sales \& marketing etc..)

It offers well made templates and Trello-like Kanban capability

It has the power of Jira behind it and a very active marketplace

It feels like a big business solution but it is affordable for small due to Atlassian's generous pricing model

What it isn't:

A like for like replacement to Trello (I hope Atlassian are listening...)

* It is nowhere near as simple as Trello
* Even with the simplified workflows and templates, the learning curve is steep by comparison
* It just isn't as visually appealing

Why I am not recommending this as a solution to my clients (yet)?

* My clients love the simplicity of Trello in every way
* Trello means new starters can be on-boarded at rapid speed
* Trello's flexibility doesn't come at a cost to its simplicity
* They can automate almost any part of Trello without having to learn a scripting language
* They don't want or need extra complication, their businesses are complicated enough
* Trello is always obtainable regardless of size, budget, technical ability or type of work you do. Jira Work Management still sits on top of an enterprise-level tool, originally designed for developers and with capability at the expense of simplicity
* The coolest Atlassian community is the Trello one ?


Tags: jira-work-management

trello-migration
How to access my previous account through recovery email?
Asked by Maniya Tatjana Vitales:

Hello everyone! I have 2 existing accounts in Trello. One is a company email ( I no longer work there) and the other one is a Gmail. I am actively using both. To my surprise, I can no longer access the one that uses my company email. It says that now Trello requires me to log in with my new Atlassian account. I don't understand this.   

I already contacted my previous employer and she informed me that they are no longer using the domain that is used for my work email before so she can not re-open it.  

My work email has a recovery email which is my gmail account. Can Trello find a way around this using my gmail account? I could potentially lose very important data in SOPs in my previous account.  

Please help!!!!


Answers:
author: Sayed Bares [ServiceRocket]
body: Hi Maniya,

To transfer your boards from your previous account you can refer to [How to Transfer Board Memberships to a New Account .](https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/) However, this requires you to have access to your old account.

You might want to contact [Trello support,](https://trello.com/contact) They may have a way to move your data from your work account through backend access.

Hope it helps!

comments: author: Maniya Tatjana Vitales
body: thank you! I'll contact them ASAP.
costumer support contact
Asked by Tami_ Work:

Is there any contact person/sales that I can speak? I want to know about the pricing terms in details ? Our company want to use trello but we r still figuring out about the pricing terms and also about features in detail. We like to discuss.


Answers:
author: Sayed Bares [ServiceRocket]
body: Hi Tami,

Welcome to the community!

Please reach out to [Trello Support](https://trello.com/contact) and they would be happy to help you.

Meanwhile, you can find more details on pricing from the following page:

* <https://trello.com/pricing>

Hope it helps!
Searchable Descriptions
Asked by Tim Cervantez:

Does anyone know if there is a way to make the information in the description for each trello card searchable?


Answers:
author: Dreamsuite Mike
body: [Table View](https://trello.com/power-ups/61f4c0464f8522341a806b89/table-view) power up is 'Amazing' and it will allow you to filter on descriptions...
Is there a way to attach a link on card to a list on another board?
Asked by Jill Barton:

I have a board that has summary cards - detailed tasks for those cards are in a list on another board. Is there a way to put a link on my summary cards to my detailed lists?


Answers:
author: Dreamsuite Mike
body: I think [Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) could really help you here.

comments: author: Jill Barton
body: Although very cool (and I can use for a different board), not sure I follow how this helps for what I need here. I just would like to link to the list - don't need details on the list, just a pointer.


author: Dreamsuite Mike
body: Because inside the daschard, it provides a list of those cards that meet the filter condition...

So if you have a dashcard filtered on a list on another board, if you open the dashcard, you have all of the cards linked there...

This article explains better

<https://blog.trello.com/dashcards-powerup>


author: Jill Barton
body: Thanks!
Do notifications work in response to events caused by automation rules?
Asked by MF:

It's documented that you'll get notifications when...

* You are assigned to a checklist item.

(And for many other reasons as well, of course!)

However, I observe this behavior when I manually assign someone to a checklist item only. I do NOT see this behavior when my automation rule assigns someone to a checklist item.

Is this a known limitation of automation and notifications?


Answers:
author: Graham Twine
body: Hello [@M](/t5/user/viewprofilepage/user-id/5237120)

Welcome to the community. I have got automation rules that send out emails.

You may want to confirm who the rule actor is in context of the notification scheme in the issue.

Check the Automation rule's audit log to see if there are any errors as well

comments: author: MF
body: Thanks [@Graham Twine](/t5/user/viewprofilepage/user-id/1575905)

I wasn't aware that automation rules keep automation logs, so thanks for this tip! (For others who aren't aware of this, you'll find the automation log for a given Rule by clicking the small 'lightbulb'(?) icon just to the right of the 'garbage can' icon at top of the Rule.)

Alas, I see not errors in automation log though.

These are my relevant Rules:

*when the "Submit" item is checked in a checklist named "Loan checklist", add item "Provide lab approval" to checklist "Loan checklist", and move the card to the top of list "Submitted"*

*when an item starting with "Provide lab approval" is added to checklist "Loan checklist", assign the item to member @david*

And here's what I see in the automation log for the second Rule:

*Wednesday, June 7, 2023 8:19 AM*  
*Running automation on board [Asset Requests](https://trello.com/b/srbubYIp).*  
*Added member DAVID to a checklist item in card [https://trello.com/c/xxxxxxx.](https://trello.com/c/PbFIEmaq)*  
*The automation finished running.*

Just to be clear - I have no explicit Rule to send out emails. My assumption is that Trello will simply send emails automatically because "you'll get notifications when... You are assigned to a checklist item", regardless of HOW you are assigned a checklist item (i.e. manually vs. a Rule like my rule above). Is this assumption correct?

Also, could you say some more about "You may want to confirm who the rule actor is in context of the notification scheme in the issue."? I'm not sure what this means.
How can I get a live Trello representative to present to my workmates?
Asked by John Hardeman:

I would like to have a live representative present to me and my work team on how to use Trello from a recruiting perspective. Who do I contact? Is there a phone number or email? I need them to present on 6/13.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Atlassian do not do a lot of outreach like this, they tend to rely on their partner organisations. There's no way to know if one of them can do anything on the 6th of Trisakadecacember, you'll need to ask one that might be the most suitable for you - <https://partnerdirectory.atlassian.com> is the best place to start (you can select by region, language, and what you're looking for there)
Italian Tutorial- News commands
Asked by Gian Franco Giovannini:

**USER FROM ITALY**

Salve. sto usando Trello standard free da tempo, ma vorrei comprenderlo e capirlo meglio,. Da dove mi consigliate di iniziare a studiare le istruzioni pi? opportune? Quali sono i comandi aggiunti nella ultima realise? Vorrei trovare un comando che ad una certa data mi indichi che devo svolgere un certo compito o azione. Tipo promemoria... In quale realise si trova? Come si chiama? Esiste un manuale in italiano?

Grazie.... mail: Ing.giovannini@studiogiovannini.eu

Please respond in italian language, i do not speak english . Thank You.

Phone: +39 335 335 496


Answers:
author: Sushant Verma
body: Hi [@Gian Franco Giovannini](/t5/user/viewprofilepage/user-id/5236931)   

Benvenuto nella comunit?!

Per saperne di pi? su Trello, ti suggerisco di seguire un corso su Atlassian University tramite il link sottostante.

<https://trello.com/templates/education>  
<https://university.atlassian.com/student/path/1043254-trello-fundamentals-how-to-use-trello>  
<https://university.atlassian.com/student/catalog/list?category_ids=26536-trello>  

Ti aiuter? a capire Trello in modo migliore.

Saluti,  
Sushant Verma

comments: author: Flore Mintet
body: Hi [@sushant verma](/t5/user/viewprofilepage/user-id/1125953),

l'm a dependent of [@Gian Franco Giovannini](/t5/user/viewprofilepage/user-id/5236931) and i'm writting on his behalf on regards of the answer above you gave to him.

He receive with pleasure your answer.Opening the links you send , he unfortunately discover that the videos tutoriels remain in english.Do you please can tell us how we can reach the italians versions or send them to him, so that he can learn more about this wonderful tool?

Can you please respond also on the contact of [@Gian Franco Giovannini](/t5/user/viewprofilepage/user-id/5236931)?Thanks a lot.

Hoping to hear from you soon,

Flore Mintet


author: sushant verma
body: Hi [@Flore Mintet](/t5/user/viewprofilepage/user-id/5239713)

It seems you tagged the wrong person in your reply.
how do you stop a scheduled automation if there are no cards which meet the criteria in trello
Asked by Tracy Brigham:

I have the below automation set up; I want to know if there is a way not to trigger this if there are no cards that match the trigger.

*every wednesday at 09:30 am, create a report in variable "In_Transit" with all cards with the light lime "IN TRANSIT" label using pattern "Truck {cardname} - Est. Delivery Date: {cardduedate}", and send an email notification to "xxxxxx@outlook.com" with subject "Trucks In Transit Report" and message "Hi Andrew,\\n\\nIn order for us to plan next steps for the below trucks we need to get an estimation of when we will receive them.\\nCould you please confirm the below dates and if no date is listed advise your Est. Delivery Date of these trucks to CMV Hallam or the nominated locations.\\n\\n{$In_Transit}\\n\\nThis email is a Do Not Reply for all responses use: xxxxxxxx@xxxx.com.au\\n\\nKind regards\\n\\nxxxxxxxxxx"*


Answers:
author: Mutya A
body: Hi Tracy!   

When you mention stop a scheduled automation if there are no cards which meet the criteria, do you mean stop sending an email report if there are no cards that match the "IN TRANSIT" label?   

The ability to only send reports if it contains data (cards) isn't possible with Trello, sorry about that! Unlike [rules](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Rules%20), which rely on certain triggers like when a card has been created or moved, [scheduled automations](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Scheduled-automations) rely on a given trigger according to a specific time or day, such as every day at a specific time or every week on a particular day. Scheduled automation WILL trigger every time that time criteria is met, and will send a report even if there are no cards.   

If you can share more context as to how this will be beneficial for your use case, I can pass your feedback to our relevant team for consideration.   

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process here: <https://blog.trello.com/feature-requests-unite-support-and-product>  

Hope this helps!
Connect trello and decibel
Asked by Motsum Atta:

Hello, I want to know is there a way I can connect trello with decibel? Like, I want to pull data from decibel and make a card in trello. If someone can help please let me know.


Answers:
author: milynnus
body: [@Motsum Atta](/t5/user/viewprofilepage/user-id/5222424)

This will depend on what api and/or webhook is provided by the software. The most common way setup a webhook or if supported on software like Zapier use an available trigger and you can create a call either via Trello api or a Zapier action.

comments: author: Motsum Atta
body: Do you know api to connect decibel and trello because I have tried zapier but it does not support decibel so if you know any other way to connect these two or api for that please let me know.


author: milynnus
body: [@Motsum Atta](/t5/user/viewprofilepage/user-id/5222424)

I am well versed in Trello and it's api. Please provide link to Decibel website and I do a quick check.


author: Motsum Atta
body: [Decibel? HRMS Solution (mydecibel.com)](https://bpo.mydecibel.com/login.aspx)

This is an HRMS solution where we can do simple tasks like attendance and tickets. Now what I want is to connect decibel and trello like I get request on decibel and it will automatically make a card in trello so, what if decibel make an api so what do we do from trello to make a connection with an api created by decibel?


author: milynnus
body: [@Motsum Atta](/t5/user/viewprofilepage/user-id/5222424)

i cannot find any API documentation on the internet. Since I do not have an account it will be difficult for me to advise further on this.


author: Motsum Atta
body: OK thank you, just last thing what if decibel made an api to connect with trello then what do i have to do on trello to use that api?


author: milynnus
body: [@Motsum Atta](/t5/user/viewprofilepage/user-id/5222424)

This will be what you use

<https://support.atlassian.com/trello/docs/issuing-http-requests/>
Logon using Atlassin so they can share my info
Asked by Brian Hill:

My app on iPhone says I need to use atlassin to log in so they can share my info. I don't want my info shared.


Answers:
author: Sal
body: Hey [@Brian Hill](/t5/user/viewprofilepage/user-id/5236683), where did you see this message when logging in to your Trello account on your iPhone? I don't recall seeing a message like this one when I logged in. If you can share a screenshot with this message, it'd be great!

comments: author: Brian Hill
body: ![67A398BE-13B7-4FA7-812C-0F4A2DD7E471.png](https://community.atlassian.com/t5/image/serverpage/image-id/261897i7F2DA8BC3E5C46A1/image-size/large?v=v2&px=999 "67A398BE-13B7-4FA7-812C-0F4A2DD7E471.png")


author: Brian Hill
body: Image from logon screen


author: Sal
body: Hey [@Brian Hill](/t5/user/viewprofilepage/user-id/5236683), this is super normal for many mobile apps. It's basically telling you that to access your Trello account on your iPhone, you need to use your Atlassian account, and the information about your Atlassian account will be shared with atlassian.com, the link used to log in. You don't need to worry about it!


author: Brian Hill
body: I value my privacy. It does not say who it will be shared with. It says shared with others.... And does not say what is shared. During many of my training and speaking events, I have suggested Trello as a good tool. Now I don't think it is as many I speak to also value their privacy. How do I delete all my content in the app without logging on?


author: Sal
body: I understand your concerns, Brian. I can assure you we don't share your data without your consent. You can learn more about how we handle your data here: <https://www.atlassian.com/legal/privacy-policy#what-this-policy-covers>.

There isn't a way for you to delete your Atlassian account without logging in. You'll need to log in to your account and initiate the deletion of your account on your side. Here are the steps if you still want to delete your account: <https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>.

I hope that helps!