Download your SourceTree license (broken link)
Asked by Juan Perez:

hello

I register to get a sourceTree licence, but the link to download doesn work.

|--------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| License Key: | Download your SourceTree license. Within SourceTree select from the menu bar "SourceTree \> Registration", click "Import License" to import the downloaded the license file. |

Whe I click on "Download your SourceTree license" i got:

No webpage was found for the web address:**<https://my.atlassian.com/license/file/xxxxx>**


Answers:
author: KieranA
body: Just to let everyone know that this issue has now been resolved on [my.atlassian.com](http://my.atlassian.com), you should all be able to download your license manually. Just as a sidenote though, it is possible to do all of this within the app itself without having to go directly to [my.atlassian.com](http://my.atlassian.com).

Cheers


author: KieranA
body: Hey all,

This has been reported to our internal system admins. In the meantime, however, you can still get your license file using SourceTree itself. On Mac go to the SourceTree menu and hit "Registration", from here you can login to your [my.atlassian.com](http://my.atlassian.com)account and it'll automatically download your license file. The same applies to Windows, except the option is in File \> Registration.

Cheers

comments: author: Sergey Yakuin
body: Thanks! It works.


author: Oliver Lorton
body: Product improvement suggestion:

Before coming to this thread, I had no idea you could just do this. Would it make more sense to steer the user down this route than suggesting that they download a file from the website?


author: Jing Tyagi
body: There is no File \> Registration for my sourcetree, it's version is 1.9.6.1. So my issue is that how do I import the downloaded license?

Thanks,

Jing


author: Abdallah Day
body: I'm also unable to find "Registration" under the Sourcetree menu in the menu bar. Please help.

SourceTree for Mac (version 2.3.1)

Thanks.


author: Juan Perez
body: What I did to solve it:

- Unistall SourceTree

- Install it again

- Follow Kieran instrunctions

Thanks to all


author: Juan Perez
body: To solved I unistall the produc install again at that point I folow Kieran recomendation


author: Juan Perez
body: My trial period expired so that solution does not work for me I got two options Import or Drag license

comments: author: Oliver Lorton
body: My trial period had also expired and it did work for me. Sourcetree asked me for my username and password and automatically installed the license.


author: Oliver Lorton
body: Same problem for me.

comments: author: KieranA
body: Hey Oliver. Take a look above and my answer should help you.


author: Oliver Lorton
body: Thanks, all sorted.


author: Radium_88
body: Yup same probelm for me, cannot download the license. On chrome -\> "This page is not found" and same 404 on Firefox.

comments: author: KieranA
body: Hey Ramitha. My answer above will help you out.


author: Radium_88
body: Hi Kieran,  
I'm on mac, when I click on Registration under Source Tree all I see is Import License and Register Now - Free! apart from Close, where do I sign in to [my.atlassian.com](http://my.atlassian.com)from the app??  

Thanks


author: Joseph Wielgosz
body: Same problem. I can report that the in-app registration process worked fine. Thanks Kieran.


author: Steve Thornhill
body: I've tested this too with an existing/new license and get exactly the same error with the file not found. Existing license in my list also has a download link that fails.


author: Sergey Yakuin
body: I've just got the same problem

```
File not found
```

Can't download Sourcetree license from page <https://my.atlassian.com/products/index>


author: John Perry
body: This is happening to me as well.

Exact same, have the link and it opens to an error page, generated by browser not site, so looks like server side error: Error code: ERR_FILE_NOT_FOUND


author: Juan Perez
body: hi, when use this url [](https://my.atlassian.com/products)<https://my.atlassian.com/products>

I can see that I have a license:

|--------------|-----------------------------------------------------------------------------------|
| Licensed To: | Me                                                                                |
| License Key: | [Download your SourceTree license](https://my.atlassian.com/license/file/3540079) |

When I click on it directs me to the url referred on the original message:

[](https://my.atlassian.com/license/file/3540079)<https://my.atlassian.com/license/file/3540079>

getting: No webpage was found for the web address:


author: Steve Thornhill
body: Have you looked at the licenses you own on the base [](https://my.atlassian.com/product)<https://my.atlassian.com/product>link.

It should show there if you have one.