youngmon/atlassian-qna huggingface dataset:
[confluence] how can an end-user add a link to a wiki page and make it open on a new tab/window?
Asked by eclipse:

i know admins have the ability to configure confluence to make "external" links open on a new tab/window.

BUT what i want is to allow the end-user to choose, at the moment of posting a link to a wiki page, if it should open on a new tab or not - very much like a normal html "target" option would do.

if you look at google docs, they already give the option, and they offer a free service... hope atlassian is listening and makes this happen


Answers:
author: Davin Studer
body: Unfortunately, not possible currently.

comments: author: eclipse
body: well, that sucks, and (to me) shows how little the team building #confluence interacts with other apps, sites and people... such a basic functionality is supported even by google docs, which, i remind the #atlassian team, is free


author: Jamieson Longley
body: I agree this seems like basic link functionality.

A good use-case for this is when there is a long list of links to relevant spec docs or externally hosted prototypes (e.g. Axure prototypes in my case). It is kind of a pain, from an end-user standpoint, to go back and forth between the spec doc and referencing list page. This is especially true in my case since I often link to a prototype that itself links to different page states (a user would then have to click the browser back button multiple times to get back to the list).
I deleted the original Admin user in Confluence
Asked by Emiliano Kamppeter:

and now I can't edit the AD User Directory. I can only test and synchronise...

What can I do to overcome this?

Thanks!


Answers:
author: William Zanchet [Atlassian]
body: Emiliano,  
In Confluence you should be able to edit the User Directories. You might want to double check if you belong to the confluence-administrators group, which is Confluence's default group for admin powers.  
Cheers,  
WZ


author: William Zanchet [Atlassian]
body: Emiliano,  
In Confluence you should be able to edit the User Directories. You might want to double check if you belong to the confluence-administrators group, which is Confluence's default group for admin powers.  
Cheers,  
WZ


author: Emiliano Kamppeter
body: Hi,

well, I do have an admin user. I can also log in to the admin part. What I can not do is edit the "User Direcotries" Active Directory setup I created with the deleted admin user.

Any ideas how to get these rights back?

Thanks!


author: Andy Brook [Plugin People]
body: You need to create a new admin user, its all documented here:

[](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights#RestoringPasswordsToRecoverAdminUserRights-Step2.ReplaceAdministratorPassword)<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights#RestoringPasswordsToRecoverAdminUserRights-Step2.ReplaceAdministratorPassword>


author: HosseinA
body: Hi,

You may be able to identify and create a new admin by following the steps provided in our documentation:

- [](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights)<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

Cheers.


Tags: confluence-administration
Why different UI on one of our spaces in Confluence?
Asked by SeanM:

I looked further and found the "Space Tools". Still haven't found which (if any) setting is controlling the basic appearance of the pages.

But there is a basic difference. All of our spaces HAVE a "Space tools" control in the lower left corner, and clicking it brings up a nice Space Tools interface. BUt one space, "HEAT", does NOT have a "Space Tools" control. When I enter the appropriate URL directly I do get controls, but with a very different interface, and not all the same controls.

Not the two pictures below. Everything outside the green rectangle is different. What setting is different for the HEAT space that makes it display differently than all the other spaces we have?

HAS Space Tools control and interface:

[](http://oi62.tinypic.com/23itp3k.jpg)<http://oi62.tinypic.com/23itp3k.jpg>

![HAS Space Tools control and interface](http://oi62.tinypic.com/23itp3k.jpg)

Does NOT have Space Tools control or interface:

[](http://oi58.tinypic.com/ie2d5j.jpg)<http://oi58.tinypic.com/ie2d5j.jpg>

![Does NOT have Space Tools control or interface](http://oi58.tinypic.com/ie2d5j.jpg)


Answers:
author: Davin Studer
body: You are using the Documentation theme in one spaceand the Default theme in the other. That is why they look different.


author: SeanM
body: That was it! Thanks, Davin.


Tags: questions-for-confluence

space
I am not getting email updates in Confluence
Asked by Paul Schneider:

In Confluence I am getting some email notifications but not others. Other people in our company ARE getting these notices and for some areas it seems to be consistent.

For example I have one area:

Sprint 0 Scrum Logs {#toc-hId-1842055939}
=========================================

that is set in my login to : Watch all content in this space

It appears that I am "watching the "space" but not that specific page and perhaps that is why I am not getting "updates" about that page?

If so how do I watch the specific page and get email updates and or change this?


Answers:
author: John Masson
body: Hi Paul, you should be getting notifications if you're watching the space. You should definitely contact [support.atlassian.com](http://support.atlassian.com)and they can help you investigate this.


Tags: cloud

confluence-cloud
Two email notifications for from Confluence (one is blank)
Asked by Eugenie Kim:

I am a Confluence OnDemand user and I am noticing the following issue for me and my colleagues. Sometimes, when a user posts a comment and @mentions people, those people receive two email notifications, one with content and one without. It looks a little like this:

Email 1 (the blank one):

@Jane@Joe

Email 2 (the correct one):

@Jane@Joe

"text of comment included here."

Email 2 looks like expected behavior, and Email 1 does not. Is there something wrong with our setup, or is this a bug?


Answers:
author: Deividi Luvison
body: Hi Eugene,

I dont believe this is a setup problem, as far as I'm aware we dont have any configuration in Confluence to send multiple notifications, my sugestion is that you raise a support case to OnDemand team at [support.atlassian.com](http://support.atlassian.com).

Thanks,

David

comments: author: Eugenie Kim
body: Thanks, David


Tags: cloud

confluence-cloud
Application Link - Confluence & JIRA - Double login
Asked by Chris Wood:

Hi,

We have confluence and JIRA installed on the same server, with users directories coming from Atlassian crowd.

Application links between the two have been created successfully.

Is it possible so the user already logged into confluence **does not** have to log in twice? We want users to be able to access service desk without having to log in multiple times.

Here is how it is working now:

1) User logs into confluence

2) User clicks on link in confluence to JIRA service desk customer portal URL in new window

3) User is prompted to log into JIRA

Thank you,

Chris


Answers:
author: Nic Brough -Adaptavist-
body: That's SSO - log into one SSO aware system and you don't need to log into any others.

Atlassian products (in fact, most software) simply doesn't do that off-the-shelf. But there are several products that enable it. The most obvious one here is Atlassian's **Crowd** - if you move to using that for handling your Jira and Confluence (and other) users, then you'll find SSO becomes almost as simple as ticking "yes, do SSO in that application"

There are other solutions out there - Crowd only has connectors to some user directory systems, and if you're not using one it talks to you might struggle to integrate. Rather than have me blather on at length about options, it might be easier to ask you what you're using for a user directory now and go from there?

comments: author: Chris Wood
body: Hi Nic,

We are using crowd to authenticate the same users to both confluence and jira.

Crowd has a Microsoft Active Directory conector get users from AD.

Thanks,

Chris


author: Nic Brough (Adaptavist)
body: Doddle then - see <https://confluence.atlassian.com/display/CROWD/Overview+of+SSO>


author: Nic Brough -Adaptavist-
body: Doddle then - <https://confluence.atlassian.com/display/CROWD/Overview+of+SSO>


author: Chris Wood
body: Thanks Nic - I really thought this what the application link was for, but it appears we missed the step about changing the authenicator in JIRA/confluence after we added the crowd directories.

I'll try it out soon.
confluence and jira : automatic mentions
Asked by Ryan O Sullivan:

with the new jira version you can create a link to a confluence page , this marks up the jira issue perfectly.

However I am being asked to make this linkage also visible on the confluence page .

Is there a way to automatically make this visible on the confluence page or is it a manual insertion of a jira issue required each time


Answers:
author: Ryan O Sullivan
body: Heard back from atlassian support that this is not a feature they support Feature request creeated

feature request ticket for you,  
[CONF-32799](https://jira.atlassian.com/browse/CONF-32799).


author: Ryan O Sullivan
body: I'll try in 5.5 as the bug creation screen can't support mandatory fields which aren't the basic fields. This is roadmapped for later this year I have been told

Thanks again davin


author: Davin Studer
body: To my knowledge it is manual if you do it that way. With Confluence v5.4 you can create JIRA tickets with Confluence and that then gets inserted into you page automatically if you do it that way.

comments: author: Ryan O Sullivan
body: Thanks Davin

Unfortunately we have a couple of mandatory fields that don't display in the create issue page in confluence (category \& impact) so creation of an issue from Confluence (5.3.4) isn't possible .

Looks like it's a manual process then


author: Davin Studer
body: 5.4 is where they have beefed up the integration of Confluence and JIRA. Check out this page below.

[](http://blogs.atlassian.com/2013/12/confluence-5-4-jira-integrates-confluence-like-never-before/)<http://blogs.atlassian.com/2013/12/confluence-5-4-jira-integrates-confluence-like-never-before/>


Tags: jira-administration
How can I tag or label my changes to a page
Asked by Maurice Pasman:

Our organization wants to move away from using Word for creating our customer-facing documentation. So far, Confluence can match most of our requirements. I have not yet found a way how to solve the following:

The process of making changes involves the creation and approval of an RFC first. To check how the approved RFC ended up in the documentation, we would like to somehow mark the changes and tie them to an RFC. In word, we just use comment-balloons for that. I could use tags, but those are on page level, but that is too big.

One work around would be to create a user with the name of the RFC, that would have exactly the result we are looking for: (1) the possibility to look for all changes related to an RFC, and (2) when viewing different versions seeing "RFC1234 made the following changes: ...". But, it involves a lot of extra user management, so I was hoping anyone else has a winning tip (or plugin) for us :).

(I already found this topic (<https://answers.atlassian.com/questions/144973/moving-from-internal-confluence-to-publishing-for-customers>), which was informative, but did not cover my specific question.)


Answers:
author: Maurice Pasman
body: I have found a solution on my own:

Whenever we process an RFC, we add the RFC number to the "What did you change?" field. This way, all changes related to an RFC can be shown (per page), and searching for the RFC number will also show the changes related to it.

Only drawback is that if you want to process two RFCs to the same page, it is best to save in between, to distinct the changes.


author: Davin Studer
body: Would one of these plugins do what you are trying to accomplish?  

[](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.pageapproval)<https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.pageapproval>  
[](https://marketplace.atlassian.com/plugins/com.comalatech.workflow)<https://marketplace.atlassian.com/plugins/com.comalatech.workflow>
Confluence: Mass upload new user
Asked by Duy Tran:

Hi All,

First off I'm a noob to confluence. I try searching but i only found stuff for JIRA for this but nothing for confluence.

I am working on confluence. We have hundreds of new users to add. Is there a way to mass add users (e.g. through a script and data file), other than going through the Administrator screen and adding them one at a time?

Thanks all for answering,

Duy


Answers:
author: RambanamP
body: you can try with the following plugin

<https://marketplace.atlassian.com/plugins/com.artemistech.confluence.plugins.bulkuserupload>


author: Steve Gerstner [bridgingIT]
body: Hi Duy,

it depends, when they are all part of a directory like AD or LDAP, you can add the whole directory via the adminscreen.

If not, I'n not sure, if there is a plugin available doing this.

But, if you hava JIRA running, you can use jira for usermanagment in confluence and add all the users to JIRA.

Regards Steve

comments: author: Duy Tran
body: I'm not using AD or LDAP. I dont' think i have JIRA either. I guess this will have to be a manaual process.

Thanks for helping.

\~Duy
XMLPRC. unicodeEncodeError: 'ascii' codec cant't encode characters in position 0-1: ordinal not in range (128)
Asked by Stanislav Klevtsov:

Hi.

Help me, please.

python-script:

```
# -*- coding: utf-8 -*-from __future__ import unicode_leteralsimport xmlrpclib...client = xmlrpc.Server(URL + "/rpc/xmlrpc")authToken = client.confluence2.login(username,pwd)page = client.confluence2.getPage(authToken,'id')text = u '??????'page['content'] = textclient.confluence2.storePage(authToken,page)client.confluence2.logout(authToken)
```

Error :

unicodeEncodeError: 'ascii' codec cant't encode characters in position 0-1: ordinal not in range (128)


Answers:
author: Stanislav Klevtsov
body: The problem was because of version Python 2.7
how can make a blog on my confluence page?
Asked by Amr Saleh:

how can make a blog on my confluence page?


Answers:
author: Mick Davidson
body: Amr,

It sounds to me like you just want to add a blog post in the normal way. In which case, open the space and then add one from: Add/Blog Post.

People can view and comment your blog by using Browse/Blog Post.

Note that blog postings do not appear in the tree view.

Cheers.


author: Amr Saleh
body: Hi Mick, thanks for you quick answer. Well, i didn't your point. but i just want to add my space or page a way to add posts which there i can just put the title and few lines about the posts and also allow people to comment on my post. that's what i need to do. hope it is more clear


author: Mick Davidson
body: Amr,

Normally you go into a space and select (in 4.3 download) Add/Blog Post. This is then added to the space itself, not a specific page (so it's not a sub-page of the page you currently have open).

Can you explain what you mean by "my confluence page"? As this sounds like you want to do something different.

Cheers.
Confluence Licensing
Asked by N:

Hi,

which users count against the confluence-license.

Only those which are in group "confluence-users", or all user which I can see after synchronisation with my JIRA instance. These user can also log into confluence and work with the tool.

Thanks for any answer

Norbert


Answers:
author: Nic Brough -Adaptavist-
body: It depends on how you've set it up. The \*default\* is to say "the group called confluence-users can use confluence" and people with "use" permission are what counts towards your licence.

But you can change that - you can use different groups, and/or allow anonyous access. It's quite common when you have Jira to set it up so that "jira users" group has "use" permissions so that you don't have to add two separate groups to users.

Short answer is a look at your global permissions - check the line that defines the basic "can use" to get the starting information.


author: Nic Brough -Adaptavist-
body: You've answered your own question - your second paragraph answers the question in the first one.

Could you explain what the problem is?

comments: author: N
body: Hi Nic,

thanks for the fast answer.

Question is:

During installation of the confluence instance I synchronize the user from my JIRA instance (unlimited license). After that all JIRA users and - groups will be shown in confluence and all of that users can log into confluence and it seems they can work with it. But they are still not members of the group "confluence-users".

Do they count for the confluence license or not?

If not, do they have limited access to the confluence instance, and which users count to the license?

Do I have to insert the users which want to use confluence in the mentioned group?

Thanks for answers.

Norbert
Find inactive users in Confluence
Asked by Jorge:

I would like to get a list/report of users who have not logged in in a long time so I can deactivate them. I found way of getting that report from this page: [](https://confluence.atlassian.com/display/CONFKB/How+to+Identify+Inactive+Users+in+Confluence)<https://confluence.atlassian.com/display/CONFKB/How+to+Identify+Inactive+Users+in+Confluence>

```
SELECT username, successdateFROM logininfoORDER BY successdate;
```

However, when running this query, it will give me the username as this: **8a18e83e42f2b5cd01431e920fba0030** and that doesn't tell me anything.

Is there a way that I could get the real username?

Is there a more complete statistic report that you recomend?


Answers:
author: Davin Studer
body: Here you go.

```
select M.username, L.SUCCESSDATEfrom logininfo Linner join user_mapping M on L.USERNAME = M.user_keyorder by L.SUCCESSDATE
```


Tags: confluence-administration

ms-sql

query

sql
Is there any one can be the alternative selection of Advanced Search plugin for Confluence
Asked by Xiangfei.Li:

Hello guys,

I have a question concerning about the "Advanced Search" plugin. I wonder is there any solution or plugins may also have the features like "Advanced Search" in Confluence.

Currently we are using Advanced Search in our Confluence systems, and we will do the migration from Confluence 3.5 to 5.1. However, there is a space, which have lots of pages created from a live template, and when we tested to migrate the space to Confluence 5, the Advanced Search function not working.

We have got the feedback from Adaptavist that it may caused by "at the moment Advanced Search is not compatible with the newest Scaffolding metadata".and only can be released in next version. Thus, I wonder is there solution or workaround can also achieve this function? Thanks in advance.

Best Regards

Li


Answers:
author: Xiangfei.Li
body: By the way, the Scaffolding plugin version is 5.0.9, lucene compat plugin is 1.1.1, Advamced Search version is 6.0.2.


author: Xiangfei.Li
body: Problem has been solved now. We tried to install the lucene compat plugin, and rewrite the user macro we are using to redefine the macros. and rebuild the index. afterwards, advanced search is working again. ;)


author: Davin Studer
body: You do have to port your scripts to be able to use it with 5.x. Below is the documentation for this.

[](http://www.adaptavist.com/doco/display/ASP/Porting+Scripts)<http://www.adaptavist.com/doco/display/ASP/Porting+Scripts>

comments: author: Davin Studer
body: Oh, wait I misread. You are moving to Confluence v5 not Advanced Search v5. Sorry.


Tags: confluence-administration
Confluence Questions plugin - change points given for answers and points for asking a question
Asked by fuzzdude:

Is there a way to change the points given for an answer or give points for part answers?

Also, is it possible to give points for asking a quesiton?  

Thanks in advance. :)   


Answers:
author: HosseinA
body: Hi,

I'm afraid there is no functionality on changing the points. But if an answer is partly correct you can always use the VOTE option instead of accepting the answer.

for awarding points on asking questions, I recommend that you watch and vote for:

[](https://jira.atlassian.com/browse/CQ-699)<https://jira.atlassian.com/browse/CQ-699>

Cheers

comments: author: fuzzdude
body: Thanks Hossein.
Renaming attachments in 5.4.3
Asked by Michael Salisbury:

Hi all, had noticed a previous thread on this with no resolution. I can't seem to edit the properties of an attachment, as the properties button is no longer present?


Answers:
author: Michael Salisbury
body: As it turns out, having the Arsenal Lockpoint plugin installed seems to overwrite some buttons (the Lock File button seems to replace the 'Properties' button.


Tags: confluence-administration
Sidebar navigation does not appear in confluence documentation theme on iPad
Asked by devinmancuso:

This was originally raised here:

[](/questions/89120/how-to-make-the-documentation-theme-sidebar-show-up-when-rendering-page-on-ipad)<https://answers.atlassian.com/questions/89120/how-to-make-the-documentation-theme-sidebar-show-up-when-rendering-page-on-ipad>

Which resulted in this ticket being raised:

[](https://jira.atlassian.com/browse/CONF-26916)<https://jira.atlassian.com/browse/CONF-26916>

Which was marked as 'wont fix' in Feburary 2013 due to the fact that the 5.0 release would render the request obselete.

Now Feb 2014, there doesn't seem to be a fix for this, which makes the documentation theme on tablets extremely difficult to use (when viewing full site mode). Has there been an admin setting included to turn on the sidebar navigation for tablet devices?

Additionally I realise that there is now a mobile view for confluence, but I find it extremely cumbersome to use, and would simply prefer the desktop view shrunk down.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Devin, the admin can [disable the mobile](https://confluence.atlassian.com/display/CONF50/Notes+about+Confluence+Mobile#NotesaboutConfluenceMobile-Confluencemobileisawebinterface,notanativeapp) interface through the [add ons pane](https://confluence.atlassian.com/display/UPM/Disabling+and+Enabling+Add-ons). Regarding the future of documentation theme per se, maybe [this post](https://confluence.atlassian.com/display/CONFKB/2012/12/17/Advance+warning+of+plans+to+merge+Documentation+theme+with+the+default+theme) can shed some light into the matter.

I did find [this feature request](https://jira.atlassian.com/browse/CONF-29623)for a sidebar in Confluence mobile, which appears to fit some of the above mentioned concerns.

comments: author: devinmancuso
body: Thanks Guilherme,

Seems it'll just be a case of waiting for someone to pick up that ticket.


Tags: cloud

confluence-app

confluence-cloud

mobile

side-bar
How do I tie a group to a community
Asked by Duy Tran:

Hi,

First off i'm a noob to confluence. I have a community and I have several groups. How do I tie groups and community together. I want group 1, 2, and 3 to community Test.

I know how to create a group but i don't know how to tie the group to the community. Please help.

Thanks all for helping.

\~Duy


Answers:
author: BillA
body: Okay, you can assign space permissions to one or more users/groups (see [](https://confluence.atlassian.com/display/DOC/Assigning+Space+Permissions)<https://confluence.atlassian.com/display/DOC/Assigning+Space+Permissions>). You'll need to be a site admin in order to create a group. There's also a free, unsupported add-on in the Atlassian marketplace that allows you to create space-specific groups. See <https://marketplace.atlassian.com/plugins/raju.kadam.confluence.permissionmgmt>


author: Duy Tran
body: Yes I do mean "Space" I have a couple of Spaces and I only want certain groups to have access to specific space.


author: BillA
body: When you say "community" are you referring to a Confluence space?If so, what are you expecting to happen when you tie a group to a space?