youngmon/atlassian-qna huggingface dataset:
Macro tooltip - Is there any option to update font size of Link text?
Asked by Vivek Singh:

I am using Macro tooltip on my wiki page, I want to increase the font size of Link text in the macro. Please let me know if there is any option to do so.

Thank you,

Vivek Singh


Answers:
author: Bill Bailey
body: Yes, by updating the space CSS code. Use your browser's inspect function to find the selectors you need to update. Fortunately, this macro also uses IDs, so you can write really specific rules.

comments: author: Vivek Singh
body: Thank you Bill, this was helpful. Unfortunately I haven't worked on CSS much. Can you please give me an example of how I can update CSS code for modifying the font of Link text.

Appreciate all the help on this.

Thank you,

Vivek Singh


author: Bill Bailey
body: Hmm, I guess you have some studying to do! ;-) Here is the link to the Confluence doc on CSS styling.

[styling-confluence-with-css](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)

The page has resource to where you can learn about how to get started with CSS. They do have their own [basic-styling-tutorial](https://confluence.atlassian.com/doc/basic-styling-tutorial-170000548.html) you can review. I would suggest looking at it first so you have some idea of what you will need to do.

Good luck!


author: Vivek Singh
body: Thanks Bill, this may be a dumb question but If i use CSS code, will changes happen on my browser or since we are updating macro it will be reflected for anyone logging to that space?


author: Bill Bailey
body: It will apply for all users accessing that page.


Tags: confluence-server

server
Confluence trows error
Asked by Daniel Simon:

I bought jira and bitbucket (both are running now) and installed it on Ubuntu 20.04.1 with dedicated MySQL Server - ubuntu 18.04.5.  
While installing confluence on this VM I faced this issue:  
java.lang.NullPointerException  
at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:54)

Could you please help me?


Answers:
author: Nic Brough -Adaptavist-
body: Are you using the right version of Java for the version of Confluence?

What have you configured differently to what the installation docs tell you?

What is the rest of the error?

comments: author: Daniel Simon
body: Hello there :)

sorry for the delayed answer.

i know, my JDBC for mysql is correct, i used it to build a Confluence standalone VM and this still works like a charm.

i did nothing different than in my first try.

could it be, Atlassian has got something to do with this? I wanted to move the existing license to my atlassian server with jira \& bitbucket and from this moment my app just broke


author: Jason Galea
body: Hi [@Daniel Simon](/t5/user/viewprofilepage/user-id/3371905) ,

Looks like the installation is corrupted.

I would recommend deleting the current folder which is usually placed here "/var/atlassian/application-data" and run the installation again.

Cheers,  
Jason

comments: author: Daniel Simon
body: Moin :)

this was my first thought, too. But I removed both locations ( in var and opt ) and reran the installation. I tested 7.4.4 LTS and 7.7.3 latest. Both threw this error right after installation - no config was done yet :(

but thanks for your answer :3


Tags: confluence-server

server
I'm using Confluence to browse excel, it is easy to get confused code, or long list in two pages
Asked by HowardGu:

I'm using Confluence to browse excel(*large file*), it is easy to get confused code, or long list in two pages. Users must download the file before it can be used normally. How to fix the problems?


Answers:
author: Nic Brough -Adaptavist-
body: Software can't fix a human getting confused, or needing to "download before it can be used normally".

Could you explain the exact problems you are trying to fix?

comments: author: HowardGu
body: When I view a large Excel file, it will be presented in two pages. I hope it will be shown in one page.


Tags: confluence-server

server
Can I include a link on a draw.io flowchart in Confluence?
Asked by Patricia:

Hello,

In our company, we are looking into getting draw.io for Confluence, but before that we would like to know that it is possible to include a link within the flowchart as it happens on the draw.io software and that the 'view' functionality is included on the extension for confluence.

Thank you for your help!

Best,

Patricia


Answers:
author: Marija Radovic
body: Hi,

Thanks for contacting us.

It is possible to add a link to a shape within the flowchart. Just select a shape and right mouse click \> Edit link. In draw.io for Confluence Server, you should be able to see this:

![links.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/111091i1B25000C21037C69/image-dimensions/517x368?v=v2 "links.JPG")

Also, there is a possibility to get a free trial licence and check if our macro suits your needs well [https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=server\&tab=installation](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=server&tab=installation)

If you have additional questions, we are here for you.

Kind regards,

Marija

comments: author: Patricia
body: Dear Marija,

Thank you for your fast reply. We have got the trial and are testing it to see if it fits our needs.

Best regards,

Patricia Cabrera


Tags: confluence-server

draw.io

server
How to forbid the user to have the right to download?
Asked by HowardGu:

I set up multiple groups using the administrator account. For some special users, I gave him permission to view the document. But I want to forbid the user to have the right to download. How can I do?


Answers:
author: Nic Brough -Adaptavist-
body: If someone can view something, they can download it.

comments: author: HowardGu
body: * Someone says that you can disable download function by custom coding. Do you know how to do it?


author: Nic Brough -Adaptavist-
body: Yes, you can remove all the links to download a file and make the url its available on inaccessible.

This, of course, makes the file utterly useless - the end user will be able to see that there is a file there, but not open it with preview, or read content out with macros, or render it on a page.


Tags: confluence-server

server
I am facing 401 while calling download attachment API using oauth 2.0 3LO access token.
Asked by Anuja Deshpande:

1st api :   
<https://api.atlassian.com/ex/confluence/{cloudId}/rest/api/content/{pageId}/child/attachment>  

received download endpoint in response  

Tried calling it using access token and oauth2.0 sysntax and received 401  

[https://api.atlassian.com/ex/confluence/{cloudid}/download/attachments/{pageid}/Screen%20Shot%202019-10-11%20at%203.19.28%20PM.png?version=1\&modificationDate=1570787674135\&cacheVersion=1\&api=v2](https://api.atlassian.com/ex/confluence/{cloudid}/download/attachments/{pageid}/Screen%20Shot%202019-10-11%20at%203.19.28%20PM.png?version=1&modificationDate=1570787674135&cacheVersion=1&api=v2)


Answers:
author: Nic Brough -Adaptavist-
body: 401 means you are not authorised, so you've either given it the wrong credentials or you're not calling the authorisation system correctly.

comments: author: Anuja Deshpande
body: I am able to get response for other APIs with these steps and access token  
problem is only while downloading attachments using oauth 2.0


Tags: cloud

confluence-cloud
Grid view
Asked by Rafi:

hi, I want all tasks to appear in a grid. so each task will be 1 line only. is it possible?


Answers:
author: Carla Ann Rowland
body: You need to create a template that includes the Task macro in the cells.

This will provide a template with 1 task per row.

comments: author: Rafi
body: Can you please elaborate?... Not sure I understand , as there is no such template in the existing templates.


author: Carla Ann Rowland
body: In confluence you can create your own template and attach it to you page/space so it can be used by you and others who have permissions to create pages. Here is a link to how to create a page template:

<https://confluence.atlassian.com/doc/page-templates-296093785.html>

I will check and expand more later as I am on break.


author: Rafi
body: thanks, but the question is what do i do in the template to have such grid view?...


author: Carla Ann Rowland
body: quick question is this cloud or server?


author: Rafi
body: I suppose cloud. I approach my lists by a web address and my data is always there.thanks


Tags: grid
Can we build a Confluence Knowledge Base Space that is accessible outside of our organization?
Asked by Charles Baldwin:

We are building a new web-based product for consumer use. We would like to create a knowledge base or self-service helpdesk in Confluence so that consumers can access.


Answers:
author: Matt Reiner [K15t]
body: [@Charles Baldwin](/t5/user/viewprofilepage/user-id/4053437)

If you're looking to make the knowledge base more like a website, you might want to check out my team's app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview). As an example of what a Scroll Viewport site looks like, here's [our help center](https://help.k15t.com/).


author: repi
body: [@Charles Baldwin](/t5/user/viewprofilepage/user-id/4053437)

As [@DPKJ](/t5/user/viewprofilepage/user-id/690016) said, this is part of the solution.

The other part is of course the possibility to reach the confluence outside of your organization. It must be accessible from the Internet.


author: DPKJ
body: [@Charles Baldwin](/t5/user/viewprofilepage/user-id/4053437) Welcome to the Atlassian Community.

On your question about making Confluence content to outside world is very much possible. This is called Anonymous access in Confluence terminology.

Here this guide will help you in this - <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>


Tags: cloud

confluence-cloud
Stuck at desktop view in mobile
Asked by Arundhati Nag:

I cant Switch Back from Desktop View When in a Mobile Using Browser.


Answers:
author: Soumyadeep Mandal
body: Hi [@Arundhati Nag](/t5/user/viewprofilepage/user-id/3883759) ,

Welcome to the community!

There is a cookie named 'confluence.mobile.desktop.switch', which stores the setting for the mobile view or desktop view. If the cookie isn't cleared or changed properly, then the website won't change the view.

It was also found that the Chrome Browser doesn't clear properly the cookies, even clicking on the browser option to clear cookies. This is probably a bug with the mobile version of the browser.

1) Reset the Chrome mobile browser app to default, so it's going to wipe the cookies and restore the normal view.

Or

2) Use the incognito mode.

comments: author: Arundhati Nag
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) ,

Thank you! It worked.


Tags: cloud

confluence-cloud

mobile
???????????????
Asked by sachi_hiramoto:

?????????????????????????


Answers:
author: Dave Liao
body: [@sachi_hiramoto](/t5/user/viewprofilepage/user-id/4091777) - hi Sachi. It seems nested tables (tables within tables) are not supported in Confluence Cloud ([related Community thread](https://community.atlassian.com/t5/Confluence-questions/Nested-tables-in-Confluence/qaq-p/695151) 1 and [another thread](https://community.atlassian.com/t5/Confluence-questions/Nested-tables-in-Confluence/qaq-p/695151)). ?

comments: author: sachi_hiramoto
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) Hi,Dave. Thank you very much! I understand that I couldn't do that.(tables within tables)


author: Dave Liao
body: [@sachi_hiramoto](/t5/user/viewprofilepage/user-id/4091777) - hopefully someone has a workaround that we can use. I haven't found any online, unfortunately. ?


Tags: cloud

confluence-cloud

language-ja
How to check how much storage my cloud has used?
Asked by Lado Sheroziia:

How to check how much storage my cloud has used? And how much free space is left?


Answers:
author: Sramanth Pandeti
body: Hi [@Lado Sheroziia](/t5/user/viewprofilepage/user-id/4044991) You can go to your site administration at [admin.atlassian.com](http://admin.atlassian.com/ "http://admin.atlassian.com") and choose Storage under Site settings. You can find the detailed instructions here: <https://confluence.atlassian.com/cloud/storage-for-jira-and-confluence-873871366.html>

comments: author: Antonio Rosas
body: And what happens if I exceed my space? Is there a way to debug or how would the process be?


Tags: cloud

confluence-cloud

space

storage
Is it possible to do back up of my cloud on alternative service?
Asked by Lado Sheroziia:

I would like to do back up of my cloud on alternative service. Can I download (copy) or transfer all materials and structure of my cloud to another service or platform?


Answers:
author: Stephen Addis
body: The other way if its incase somebody changes something, take a COPY of the board in your Trello space, using the copy board (normally for your own templates, but it works).  

Other is to import your board onto another provider, using their import from Trello just incase there is a problem with Trello access for any reason.  

I tend to dual back up, once in trello so I can copy any affected cards back onto the board, and also once to an independant service just incase they went pop.  

Other that I do every so often, is open the cards, cut and paste everything into a word doc, and save as PDF so can keep for insurance purposes if there was ever a malpractice claim.

comments: author: Nic Brough -Adaptavist-
body: Er, the question was about Confluence.


author: Stephen Addis
body: Ah, OK, it didnt say in the post so figured it was a Trello one as we've had similar need using Trello.


author: Nic Brough -Adaptavist-
body: I took Confluence from the topic and tags selected.


author: Stephen Addis
body: Ah ... I missed it as I look at the left side of the screen ... normally adverts and useless stuff on the right.


author: Nic Brough -Adaptavist-
body: I know, it doesn't jump out. I never read the breadcrumbs at the top, and tend not to look at the tags unless I'm not quite getting the question. Most of my experience is with Jira, with Confluence in second place, so I tend to lean to them first but I've made the wrong assumption many times and I'm trying to stop doing that!


author: Stephen Addis
body: LOL. And I thought tags were just for filtering.


author: Nic Brough -Adaptavist-
body: Go to Admin -\> Backup manager, and click "create backup for server" or "backup for cloud"

One gives you a file that can be uploaded into another Atlassian Cloud Confluence, the other a file that can be imported into a Confluence server


Tags: cloud

confluence-cloud
Can we upload document in Jira ? if yes then how to upload word document in Jira?
Asked by Gayatri Mali:

I have written few details in MS word document \& now i wanted to upload this file in one project in jira.

Please let me know can we upload Word, PDF, Excel in Jira?


Answers:
author: DPKJ
body: [@Gayatri Mali](/t5/user/viewprofilepage/user-id/4091446) Welcome to the community.

You can attach document or for that matter any file to Jira issues but there is not specific place where you have upload documentation.

Here is a link on how to attach file to jira issue - <https://support.atlassian.com/jira-core-cloud/docs/attach-files-and-screenshots-to-issues/>

Now if you want better experience for documents, you can try Atlassian Confluence. Confluence seems more focused towards your use case.

Basics of confluence - <https://support.atlassian.com/confluence-cloud/docs/learn-how-confluence-cloud-works/>


Tags: cloud

confluence-cloud
Database collation is incorrect after update from 4.2.0 to 5.10.0
Asked by Fernando Sorensen:

After updating Confluence from 4.2 to 5.10 (in order to test migration to cloud) we got this error:

**Database collation is incorrect, it must be set to 'SQL_Latin1_General_CP1_CS_AS'**

Of course 4.2 version was working fine with no isuues.


Answers:
author: Nic Brough -Adaptavist-
body: You will need to change the collation on the database server.

Depending on your database, you may need to dump (meaning backup) and recreate your confluence database after changing the collation, or just make the change and let it reprocess. Ideally, that change should be as future-proof as possible.

Without knowing what your database server is, there's not a lot more we can tell you.

comments: author: Fernando Sorensen
body: It's a MS SQL Server 2017


author: Nic Brough -Adaptavist-
body: Ok, you'll need to follow the guide in <https://docs.microsoft.com/en-us/sql/relational-databases/collations/set-or-change-the-server-collation?view=sql-server-ver15>


author: Fernando Sorensen
body: Thank you very much.


Tags: confluence-server

server
cant login, cant set password
Asked by Moderntec:

A co-worker suddenly says she can't log in

![image.png](/t5/image/serverpage/image-id/111018iF63F05AC8D40FFEF/image-size/large?v=v2&px=999 "image.png")

I tried to set a password, but the following error occurs. (Colleagues have administrator rights)

![image.png](/t5/image/serverpage/image-id/111019i212FB4EA5A916CD5/image-size/large?v=v2&px=999 "image.png")

I got that error and checked the logs, but I'm not sure what to do.

\`\`\`

2020-09-18 22:39:39,714 WARN \[http-nio-9002-exec-1\] \[confluence.user.actions.SetUserPasswordAction\] doSet Failed to update user password. Cause: ConnectException: Connection refused (Connection refused)  
-- referer: <http://admin.moderntec.kr:9002/admin/users/setuserpassword.action?username=summit1126> \| url: /admin/users/dosetuserpassword.action \| traceId: 90154267270cab1d \| userName: HoYoung \| action: dosetuserpassword  
2020-09-18 22:39:39,716 WARN \[http-nio-9002-exec-1\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[null\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1603804403)  
-- referer: <http://admin.moderntec.kr:9002/admin/users/setuserpassword.action?username=summit1126> \| url: /admin/users/dosetuserpassword.action \| traceId: 90154267270cab1d \| userName: HoYoung \| action: dosetuserpassword

\`\`\`


Answers:
author: Diego
body: Hello [@Moderntec](/t5/user/viewprofilepage/user-id/4090839) !

As I understand, you need to reset a user password but the procedure fails with the error displayed on the screenshot.

I have seen similar behavior when Jira was used as an external user directory to Confluence and Confluence was unable to reach Jira. You may want to make sure that, if it exists, the setup between your Jira and Confluence is correctly set. You can take a look at the documentation here:
> * [++***\[Confluence Server\] Connecting to Crowd or Jira for User Management***++](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement)

You may need to login to your Confluence using a Local Administrator account. A local administrator is an account that was created within the internal Confluence user directory and has administrative rights to the instance.

I would like to ask you a few questions for clarification. Here we go:
> 1. *Is this affecting other users?*
> 2. *Are you still able to create new users?*
> 3. *Are you using Jira as an external user directory for Confluence?*
> 4. *Was there any change applied prior to this behavior?*

Let us hear from you!


Tags: confluence-server

server
WYSIWYG Color options and Jira
Asked by Brian Karst:

[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

My organization finally got through all the red tape and we are now testing Confluence 7.7.3 and ConfiForms 2.14 so I finally get to try out the WYSIWYG and the .htmoToWiki Virtual function.

After I got the error in my Jira description "color: Color value is invalid" I realized that the WYSIWYG has 4x the color options that Jira has. I I know the VF is still experimental and has limitations, but it seems like it is functioning fine. I suspect I am getting the error because i have a 75% chance of choosing a color that Jira doesn't support. Is there a way to limit the color options in the WYSIWYG?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Sorry, there is no way you can limit the number of colors in the WYSIWYG field in ConfiForms at this moment

Alex

comments: author: Alex Medved _ConfiForms_
body: But if we could get from somewhere the list of "supported colors" then this might be something to improve. As anyway the main use case is to pass the contents to Jira.. and it could be beneficial for everybody that the contents is really acceptable by Jira. But I am afraid that there is no "such list"


author: Brian Karst
body: Well here is what I pulled from the description field for Jira. I don't know if this is simply for my organizations Jira or software wide though. These are both the color name if mouse is hovered over option, and then the text/code view of the field.

Black - {color:#172b4d}text{color}

Dark grey - {color:#505f79}text{color}

Light grey - {color:#c1c7d0}text{color}

Blue - {color:#0747a6}text{color}

Light blue - {color:#4c9aff}text{color}

Green - {color:#00875a}text{color}

Pale green - {color:#57d9a3}text{color}

Red - {color:#de350b}text{color}

Dark orange - {color:#ff8b00}text{color}

Light orange - {color:#ffab00}text{color}

Purple - {color:#403294}text{color}

Peach - {color:#ffbdad}text{color}


author: Brian Karst
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)   

Was/is my previous post enough information to start an improvement?


author: Stephen Addis
body: Afraid I'm just using the "markdown" formatting which is pretty flexible. Bit like dos for typing.


Tags: cloud

confiforms

confluence-cloud

jira-server
PlantUML addon for cloud
Asked by Michael Blake:

is there a PlantUML addon for cloud similiar to one by avono AG on server?


Answers:
author: Pavel Junek
body: Hi [@Michael Blake](/t5/user/viewprofilepage/user-id/3940112)

Welcome to Atlassian Community!

You can try - [PlantUML Diagrams for Confluence](https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence) addon.

Cheers,

Pavel

comments: author: Michael Blake
body: Thanks for the info


author: Pavel Junek
body: Hi Michael,

If this answer is enough for you and you are satisfied, please use the Accept answer button. Other users of the Atlassian Community will know that this question has been answered and resolved.

Thank you!

Pavel


author: Mark de Bont
body: Q; any experience in migrating the PlantUML data from server to Cloud?

comments: author: Pavel Junek
body: Hi Mark,

Does it matter what addon you use?

* [PlantUML for Confluence](https://marketplace.atlassian.com/apps/41025/plantuml-for-confluence?hosting=datacenter&tab=overview) exist only for Confluence Server version.
* [PlantUML Diagrams for Confluence](https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence?hosting=cloud&tab=overview) suppport Server \& Cloud version - migrating is possible ([Vendors documentation](https://stratus-addons.atlassian.net/wiki/spaces/PDFC/pages/487751713/Migrations))

Pavel


Tags: cloud

confluence-cloud
Importing confluence space failed
Asked by Sandy Lin:

Hi,

I exported a Confluence space as xml and tried to import it to another Confluence site but it failed. There were no error codes or feedback.


Answers:
author: Dave Liao
body: [@Sandy Lin](/t5/user/viewprofilepage/user-id/4091278) - where did you get the Confluence space XML from? Confluence Cloud or a version of Confluence Server?


Tags: cloud

confluence-cloud