youngmon/atlassian-qna huggingface dataset:
I can't access into Roche wiki
Asked by Wong Poh Yi:

Hi,  
My name is Boey, a new joiner into Roche. I would like to request the access into Rochewiki, there are some sites/pages which i am not able to access due to some restriction access. Appreciate if you can assist/advise accordingly. Thanks.   

<br />


Answers:
author: Mirek
body: Hi [@Wong Poh Yi](/t5/user/viewprofilepage/user-id/3482835) ,

This is Atlassian Community (not Roche or any other customer site support). Please reach out to your site admin in order to get access to specific resource.

comments: author: Wong Poh Yi
body: Opps.. i put the question at wrong site... Thanks for your feedback.. much appreciated.
Can I also specify shorter units as weeks in the Road map macro?
Asked by Wolf-Dieter Luthardt:

(e.g. days)


Answers:
author: Shannon S
body: Hello Wolf-Dieter,

Welcome to Atlassian Community. It's great to meet you.

There are various feature requests we have different time periods to use in Roadmap Planner Macro, such as:

* [CONFCLOUD-40412](https://jira.atlassian.com/browse/CONFCLOUD-40412) \| [CONFSERVER-40412](https://jira.atlassian.com/browse/CONFSERVER-40412) *Roadmap Planner Macro: 'Days' granularity*
* [CONFCLOUD-40793](https://jira.atlassian.com/browse/CONFCLOUD-40793) \| [CONFSERVER-40793](https://jira.atlassian.com/browse/CONFSERVER-40793) *Roadmap Planner Macro: "Quarters" Granularity*

Go ahead and log into jira.atlassian.com if you haven't already, and vote on the request. It will also automatically add you to the list of watchers, so you will receive updates when there is any progress.

Let me know if you have any questions.

Regards,

Shannon

comments: author: R?mi Sormain
body: Hi! Coming in a year after, is there anything new on that? The current tool is great looking but sadly does not allow to create roadmap for shorter projects.
Moving/copying all documents with a certain label?
Asked by Peter Hamilton-Harding:

Hi All,

Wondering if there's a way to move or copy en masse, all documents of a specified label?

We have a large number of pages spread across various spaces that we want to cherry pick and move or copy to a new space. I'm ideally looking for a way for users (ours have edit permissions) to mark documents so that Administrators can copy/move/consolidate as required, but very open to other suggestions on how best to achieve this.

The reason we are not asking users to move/copy themselves, is many of them are not familiar at all with Confluence and have made things quite messy in the past.

I'd personally be open to searching for labels and manually moving documents, but there is a requirement to do this on an ongoing basis and it would be great to do it more efficiently.

Kind Regards,  
Peter


Answers:
author: Inactive Stephen
body: Hi [@Peter Hamilton-Harding](/t5/user/viewprofilepage/user-id/1295482)

I'm pretty sure copying multiple pages is restricted to child pages - so if all of these pages were children of one parent page you could copy the whole tree. I don't believe its possible to copy multiple pages from different trees - there appear to be a suggestion for this in [CONFSERVER-38965.](https://jira.atlassian.com/browse/CONFSERVER-38965)

So you could link all the pages into one parent and ask your users to copy the whole tree to a different space.

An alternative if it's multiple trees attached to a home-page is to copy the actual home-page, as the 'top' pages are classed as children of space's home.

Ste


Tags: confluence-server

server
How to enable password policy and 2FA for non verified domain users?
Asked by sanjeev puri:

I am building wiki for external users (not belonging to my organisation) and password policy for confluence is not enforceable even after adding Atlassian access as it only works on verified domains. I will be adding 50 users belonging to 50 different domains. I need support for enabling password policy and enforce 2fa for all confluence users or way around it. I couldn't find any answer to it, can someone provide a solution?


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: You can't **enforce**2FA on users outside of your domain. This is alas a major shortcoming of Atlassian Access.

All you can do is demand to enable it (individually) in their Atlassian ID Profile and provide proof (e.g. a photo)


Tags: cloud

confluence-cloud

identity-manager
Hide the attachment link from members with read only permission
Asked by dhivya:

Hi,

We want to lock or hide the attachment link for the members with view only permission. Please assist us in incorporating this in one of the pages in the Collaborate site.

![image.png](/t5/image/serverpage/image-id/60376i20314C41734E3B16/image-size/large?v=v2&px=999 "image.png")

Thanks,

Dhivya Chockalingam


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Use a separate page for storing sensitive data - create a new page, lock out your colleagues (use page view restrictions and the page will simply disappear from the space page tree for them) and attach images or files to this page.
Would it be possible for you guys to have confluence format automatically when creating file links?
Asked by Jahn Quinnett:

We don't want to attach every file to confluence as we have thousands and it wouldn't make sense. THis would just be taking up twice the storage. But you guys haven't made it very easy to link to files though. As far as I can tell, one has to create a hyperlink in word and paste that in. Unless they want to manually flip every slash and add the "file://" at the beginning. We used to use sharepoint and it had no problem with this, the window would pop up, you pasted in your path, and it created a functioning hyperlink. Why is this so difficult?


Answers:
author: Brant Schroeder
body: Jahn,

You can learn more about this in this Atlassian KB: [Cannot link to local files from within Confluence](https://confluence.atlassian.com/confkb/cannot-link-to-local-files-from-within-confluence-216958257.html?_ga=2.100252254.1915869696.1562889915-1213479325.1559944477)

Here is a different community thread that also provides some work arounds: <https://community.atlassian.com/t5/Confluence-questions/Confluence-How-to-place-a-link-to-a-file-on-a-server-share-in-a/qaq-p/258790>
It seems there are several issues with using Confluence with Microsoft Edge.
Asked by Ken Kennery:

It seems there are several issues with using Confluence with Microsoft Edge. We currently use the cloud version of Confluence and JIRA and we see things that don't work properly in Edge however if we use FireFox or I.E. then it works fine.

Our fix is to just tell everyone to stop using Edge but I wanted to make you aware that we have seen things not being displayed properly in Edge but with the other browsers it works fine.

fyi.. We are using Edge version: 38.14393.2068.0


Answers:
author: Thomas Deiler
body: Dear [@Ken Kennery](/t5/user/viewprofilepage/user-id/1654707) ,
> The only Atlassian Cloud products that support Microsoft Edge are the Jira products (Jira Core, Jira Software, Jira Service Desk).

Take from this [page](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html "Supported browsers").

So long

Thomas
Unexpected end of JSON input
Asked by mts admin:

We have a client when trying to comment on a comment thread and hits "Save" he is constantly getting this error.

Unexpected end of JSON input

He seems to have the same permissions as others who do not get this.


Answers:
author: Boris MBOUMEHANG
body: Hi,   

Maybe your client is facing the same issue as Iain in [this discussion](https://community.atlassian.com/t5/Answers-Developer-Questions/UI-Loading-Issues/qaq-p/526444)

In fact, his proxy server was the root cause of his issue, and he tried to remove it and everything worked fine.   
So, could you please ask to your client to do the same thing, or to connect to a network where requests are not filtered by a proxy server?  

Thanks

Boris


Tags: confluence-cloud

cloud

jira-cloud
Is It possible to take several Roadmap planners and combine them into one Department Roadmap?
Asked by Crystal Bradshaw:

I have six teams and would like for each team to create a roadmap planner with all of their individual projects and then I would like to combine all those roadmaps into one master board.


Answers:
author: Shannon S
body: Hello Crystal,

Welcome to Atlassian Community! Nice to meet you.

This is not currently possible but I did find a similar feature request to combine roadmaps on one page. I've included your idea in that feature request below:

* [CONFCLOUD-56270](https://jira.atlassian.com/browse/CONFCLOUD-56270) *Sync Roadmap Planners at different pages*

Go ahead and login there on jira.atlassian.com if you aren't already, and vote for the request if it's something you'd like to see. You'll automatically be added to the list of watchers and receive any updates when there is progress.

Let me know if you have any further questions about that.

Regards,

Shannon


Tags: confluence-cloud
Duplicating a Template
Asked by Katurah Peters:

I am wondering if there is any way to duplicate a personally created template? I want to make another template very similar to the one I have and am hoping there is a way I can duplicate and make the minor changes and save to a different name.

Please let me know and thank you for your help!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: You can work with templates as with standard Confluence pages, but you can't copy templates. So, open you current template in the edit mode, manually copy its contents and paste to your newly created template. Be careful if you use layouts: you'll have to copy section by section.

\<removed promotional content\>

comments: author: Stuart Ford
body: That is ridiculous. How hard can it be to add a "Duplicate" button?


author: Jordan Moss
body: Apparently it's so hard, nothing has been done since January 2007, when this issue was first reported.

<https://jira.atlassian.com/browse/CONFCLOUD-7752>

<br />

Absolutely ridiculous!


author: Patrick Tobin
body: <https://community.atlassian.com/t5/Confluence-questions/Re-Duplicating-a-Template/qaq-p/2715479/comment-id/314658#M314658>


author: Daniel Keel
body: As a workaround use Source Editor

1. create new page with a title and save it
2. go to origin page use edit button and go to the [Source Editor for Confluence](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?tab=overview&hosting=cloud)
3. copy source code
4. paste code into new page in edit mode

Regards

Daniel

comments: author: Patrick Tobin
body: [@Daniel Keel](/t5/user/viewprofilepage/user-id/3004830) YOU ARE A GENIUS, THIS WORKED FLAWLESSY.   

I had some formatting things that wouldn't allow the page to be compiled so I deleted the things the compiler complained about but copying and pasting the source code is the best option!!!!!  

Thank you ad infitum!
how to use thems
Asked by yiping qu:

hello I am using a trial version of your company. I want to know how to use the theme, and whether it is through anonymous access, so how to head and left edit bar


Answers:
author: Sloan
body: Hi [@yiping qu](/t5/user/viewprofilepage/user-id/3480010)

Can you tell us what theme you are using?

And on what Atlassian product? Is it possibly Confluence (Server / Data Center)?

Cheers  
Niklas


Tags: confluence-cloud
Confluence licensing question
Asked by Thomas Capacci:

We started with Jira for our dev team and they invited external parties to work with them.

I have enabled Confluence since they want to use it for code repo.

I see that all the Jira users are automatically added in the Confluence User list.

Does that mean that all users will consume a license? that would be too much licenses since only the dev team would need Confluence. Any way I can restrict license consumption?


Answers:
author: Stephen Sifers
body: Hello Thomas,

This is an excellent question around product add-on and user management. The simple answer to restricting access to a subset of users is, Yes you can easily limit/license access to the only needed user. The longer answer is that your restrictions are entirely dependent on how you manage your groups within Jira and Confluence to and to not grant access to a product.

There are additional resources available to assist with your user, group, and access management for products that we would suggest reviewing. You may find these resources at:

* [Manage your users](https://confluence.atlassian.com/cloud/manage-your-users-744721645.html)
* [Groups and product access](https://confluence.atlassian.com/cloud/groups-and-product-access-744721623.html)
* [Update product access settings](https://confluence.atlassian.com/cloud/update-product-access-settings-744721629.html)
* [Approve product access requests](https://confluence.atlassian.com/cloud/approve-product-access-requests-961776264.html)

I hope these resources prove helpful and you're able to adjust your user count down to the required number.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Is it possible that the Reset Value field rule is messing up my CalendarView entries?
Asked by Curtis Freudigmann:

I have a form that is really 5 forms in one, there is a dropdown with the 5 form titles and depending on which option is selected, a different list of options are presented. I am driving a CalendarView off this. When the form is submitted, a page is created and an entry is put in the CalendarView. I am using the Form Field macros so when an entry comes through on the calendar I can edit this entry and it dynamically changes the content on the created page as well. I had to add a Reset Value to this form so that way when a user selects a different option in the dropdown, all of the fields are reset so no information is retained from a different option in that dropdown. Since adding this Reset Values field rule, all of my calendar entries are blank but the page is created with the correct information.

Is there a way to allow for the reset of field values when a user is filling out a form while not affecting the CalendarView entries?

Any help is appreciated, thank you very much!

-Curtis


Answers:
author: Alex Medved _ConfiForms_
body: Most probably your rules are failing with some sort of a JavaScript error and that stops other scripts from being loaded, including the ones that render the calendar for you

comments: author: Curtis Freudigmann
body: Hey Alex,

Thanks for the response. I will keep working on getting this to work, but if you have any suggestions I would greatly appreciate it.

-Curtis


Tags: calendar

confiforms

confluence-server

server
Trouble adding attachment macro
Asked by Rochelle Levy:

Hello,

I am drafting some templates and attempting to add the attachments macro to a template. When previewing the page with attachment macro in it, I see the following error:

Error rendering macro 'attachments' : Could not check permissions for page: Template Preview v.1 (0) no suitable delegate found.

Please advise asap.

Thank you.


Answers:
author: Thomas Schlegel
body: Hi [@Rochelle Levy](/t5/user/viewprofilepage/user-id/1142652) ,

do you have the error while previewing the template or previewing a new page based on the template?

comments: author: Rochelle Levy
body: [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483)

I had an error on both, but just created a new page and seems to be working now.


Tags: template

attachment

cloud

confluence-cloud
Read-only documents
Asked by Thomas Capacci:

Hi,

is there a way in Confluence to make documents public or to give read-only rights? That way we would avoid having to add client users (developers developing against our API's) as paid licensees in our platform.


Answers:
author: Shannon Meehan _K15t_
body: Hey [@Thomas Capacci](/t5/user/viewprofilepage/user-id/2995715) ,

I'm Shannon from K15t, the vendors of the Scroll Viewport app that Aron mentioned above. Scroll Viewport would be a great option for this. We use it ourselves to deliver [our website](https://www.k15t.com/) and [help center](https://help.k15t.com/) from Confluence.

An alternative here would be [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview), which you can use to create a public library for your documents and even multi-page documents. You can create and maintain them in an internal space and then simply copy them over to a public space when you'd like to make them publicly accessible / read-only. Here's a [blog post that outlines this solution,](https://www.k15t.com/blog/2019/09/create-a-public-documentation-library-in-confluence-cloud)with a couple examples of live public sites and libraries. It's available on both Cloud and Server.

If you have any questions about either app, we're happy to help or show you a demo. Just get in touch with us: hello@k15t.com.

Cheers,

Shannon (K15t)


author: Aron Gombas _Midori_
body: Alternative idea: export your Confluence space to an external website using the [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=datacenter&tab=overview) app, and externalize the content that way.


author: Thomas Capacci
body: Hi [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483)

Thanks for the heads up so this happens when I make a space public and then I need to assign the space permissions as I want (as decribed here <https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html>)


author: Thomas Schlegel
body: Hi [@Thomas Capacci](/t5/user/viewprofilepage/user-id/2995715) ,

you can make a space readable for anonymous users. Then this space behaves just like a public webpage without any authorization.

But you can only enable this permission for a whole space, not for single pages within the space.
Hitting AWS Simple Email Service through a NAT Gateway
Asked by Joshua Silsby:

I have a jira server and a confluence server sitting in private AWS subnets with NAT Gateways. Jira has no issue hitting email-smtp.us-east-1.amazonaws.com:465 but confluence always times out.


Answers:
author: Stephen Sifers
body: Hello Joshua and welcome to the Community!

To understand more about your issues with emails within AWS when using a NAT gateway I will need a bit more clarification. To understand your NAT rules and how the services are configured, could you please let us know if Jira and Confluence are on the same server (I know you mentioned you have two servers, but I want to clarify to avoid confusion)? The reason I ask is Jira may be interfering with the connection when Confluence is attempting to talk out. If this is the case, Stop Jira and attempt a test with Confluence to see if it connects.

If they're on separate servers, ensure you NAT rules consider the ports used for both and they each either have a separate IP/Port translations available to communicate. If they're sharing an IP/Port this may be causing your connection issue.

Additionally, ensure your configuration is correct within Confluence to ensure it's able to connect. Please refer to the guides at:

1. [Sending Email Through Amazon SES From Software Packages](https://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-email-smtp-software-package.html)
2. [Configuring an SMTP mail server to send notifications](https://confluence.atlassian.com/adminjiraserver/configuring-an-smtp-mail-server-to-send-notifications-947184044.html)

We look forward to hearing back to ensure you're able to send emails within Confluence and Jira.

Regards,  
Stephen Sifers

comments: author: Joshua Silsby
body: Thanks Stephen. I got the JNDI method to work, but natively within confluence it continues to fail, which tells me, in conjunction with the Jira server in the same environment working, A) the configuration/environment of the server and AWS VPC are fine and B) the issue is internal to Confluence in some way. I will continue to use the JNDI method, seems hacky though...


Tags: atl-adm

aws

email

jira
Add a user to a Group - Atlassian Server 6.10.0
Asked by Robert de Roziere Sr:

I've looked on online help and found the below, but I have no "general configuration" option for the "confluence tools". How do I do this or have "general configuration" made available?

Add and remove members via group management {#toc-hId--1414351064}
------------------------------------------------------------------

This is the recommended method. It allows you to manage the group membership for a number of users at the same time.

To add members to a group:

1. Choose the**cog icon ![](https://confluence.atlassian.com/conf610/files/952621860/952621861/1/1529967015044/cog.png)** , then choose **General Configuration**
2. Choose **Groups** in the left-hand panel
3. Choose the group to which you want to add users
4. Choose **Add Members**
5. Type the username(s) of the people you want to add to the group  
   * If you want to add more than one member, separate the usernames with commas
   * You can also search for and select users by choosing the search icon
6. Choose **Add** to add the member(s) to the group

To remove members from a group:

1. Choose the**cog icon ![](https://confluence.atlassian.com/conf610/files/952621860/952621861/1/1529967015044/cog.png)** , then choose **General Configuration**
2. Choose**Groups** in the left-hand panel
3. Choose the group from which you want to remove the user
4. Choose the **Delete user from group** icon next to the user whose group membership you want to remove


Answers:
author: Nic Brough -Adaptavist-
body: You need to be an administrator in order to get into the general configuration.
I can't find an upload files option anywhere in my Confluence profile settings to add a photo.
Asked by Tammy Barber:

I'm working in Confluence Cloud. In the previous version I it was easy to click on the avatar and upload my image. In this version I'm having difficulty. I'm in the editing window click on the avatar and no drop down selection is available to upload an image. Is this a admin option only?


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Tammy Barber](/t5/user/viewprofilepage/user-id/3478336)

Once you are on cloud, your account details are linked to your Alassian account. You should be able to change your Atlassian account details by logging into [https://id.atlassian.com,](https://id.atlassian.com/) clicking your *Avatar \>* *Manage your account \> General,*and adding/editing your profile picture.

You can also click your avatar on your cloud and repeat the same as your Atlassian account.

If you don't see the changes immediately, try logging out and logging in back.

Hope this works! In case it doesn't, please let me know which version you are working on.

Thanks

Sireesha
New editing experience in Confluence Cloud: is there an opt-out?
Asked by Fabrizio Ferri-Benedetti:

Hi there,

Our main (paid) Confluence Cloud instance still let us choose between the new editing experience and the old one. That doesn't seem to be the case in trial instance of CC.

If we purchase a new Confluence Cloud subscription for a separate project, will it still allow to switch to the classic edit experience?

Thanks,  
F.


Answers:
author: Shannon S
body: Hello Fabrizio,

Thank you for contacting us. There is a very high chance that when you order a new Cloud subscription that it will not allow you to switch to the older editing experience since the new editor will soon be the standard for all instances. It would help avoid any confusion for new users.

As always, you can contact [the Support Team](https://support.atlassian.com/contact) about your particular instance, and they can have a look for you and let you know what is possible.

Regards,

Shannon

comments: author: Fabrizio Ferri-Benedetti
body: Thanks!


author: Charles
body: Oh wonderful.


Tags: cloud

edit

trial

user-experience

user-interface