youngmon/atlassian-qna huggingface dataset:
Class diagram
Asked by Maureen Schoonheyt:

![2019_11_18_15_15_36_KRW_Omgevingsmanagement_SEm_model_Arcadis_SEm_Confluence_Internet_Explor.png](/t5/image/serverpage/image-id/73218i039A0C63D3C3A6FA/image-size/large?v=v2&px=999 "2019_11_18_15_15_36_KRW_Omgevingsmanagement_SEm_model_Arcadis_SEm_Confluence_Internet_Explor.png")

Hi, my classdiagram won't open anymore. Can you help me?  
When I click edit, I get a white screen. Is there something Confluence can do so I get in my diagram. Thanks,


Answers:
author: Diego
body: Hey [@Maureen Schoonheyt](/t5/user/viewprofilepage/user-id/2655474) , nice to have you share with the community!

So, as I understand, ++*your diagrams are not showing up when you try to edit them*++. We can start by checking a few variables in your environment, Maureen.

Here we go:
> 1. *Check if this happens when you try to edit the diagram in another browser.*
> 2. *Check if this happens with any other diagram that you have access to.*
> 3. *Check if you are still able to create new diagrams.*
> 4. *Check if this behavior is present while using the incognito/private mode of your browser.*

Looking at your question I do not have the information about ++*which platform we are dealing with*++. With this in mind, I have the following questions for you, Maureen:
> 1. *Are you using Confluence Cloud or Self-hosted?*
> 2. *When did you first notice this?*
> 3. *Was there any kind of change applied to your instance prior to this behavior?*

Let us hear from you! Looking forward to your reply.


Tags: questions-for-confluence
New page input box
Asked by Bjorn De Gloire:

When using a pre-made how-to page template, the creator gets a box to fill in the title and tags.

Can this function be recreated for my own templated pages?


Answers:
author: Shannon S
body: Hello Bjorn,

Welcome to Atlassian Community. It's nice to have you.

If you are referring to the pop-up box that you get while creating some pages from templates, then those are a function of Blueprints. Essentially, Blueprints are a collection of templates, but have some other actions that have been programmed, such as creating an index page and that pop-up box you are referring to. For more information, have a look at our [Blueprints](https://confluence.atlassian.com/doc/blueprints-323982376.html) documentation.

You can edit the individual templates within a Blueprint, but not the Blueprint itself. If you want to create your own, then it will require some programming language. You can learn more information about that here: [Atlassian Developer \> Confluence Blueprints](https://developer.atlassian.com/server/confluence/confluence-blueprints/).

Let me know if you have any questions about that.

Regards,

Shannon
Is Confluence out of the box responsive?
Asked by Neeraj Bodhe:

Are there any configurations which are to be made through confluence to make it responsive for mobile devices?


Answers:
author: DPKJ
body: [@Neeraj Bodhe](/t5/user/viewprofilepage/user-id/604550)No special configuration is required for making confluence accessible on mobile devices. But the experience on mobile is limited.

Check this knowledge base article for more details - <https://confluence.atlassian.com/doc/using-confluence-via-your-mobile-browser-947169262.html>


Tags: confluence-server

mobile

responsive

server
User Permission
Asked by Rashid Owais:

How can we give users global permissions in Confluence for different spaces, without putting permissions on each space/page ?

using general settings / configuration


Answers:
author: Poorvi Jhawar
body: Hi [@Rashid Owais](/t5/user/viewprofilepage/user-id/3639749)

1. **Cog icon** --\> **General Configuration**
2. Choose **Global Permissions**
3. The 'view Global permission screen will appear

You'll be able to edit permissions for a user or a group. Atlassian does recommend you to add the user to a group instead of giving permissions to a specific user.

You can see what each permission means here along with how to add here: <https://confluence.atlassian.com/doc/global-permissions-overview-138709.html>

In case this answers your question, would appreciate you to accept my answer :)

Let me know how you go.

Cheers

Poorvi


Tags: cloud

confluence-cloud
I look for the shortcut to create a userstory in JIRA from a text in Confluence
Asked by Rainer Donhauser:

We usually start documenting and describing a problem in confluence. Later we maybe would like to create a US in jira using the given fomat of the text in confluence.

There is a shortcut but I do not remember.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Rainer Donhauser](/t5/user/viewprofilepage/user-id/3639694)

You could achieve that if you are entering your info on a table in confluence. You can select e.g. two rows. Then a popup will appear which will guide you on creating issues from these two rows. [Read more here](https://support.atlassian.com/confluence-cloud/docs/use-jira-and-confluence-together/#:~:text=charts%20on%20pages-,Create%20issues%20from%20inside%20Confluence,-You%20can%20create).


Tags: jira

shortcut
how to manage users permissions to see a specific pages in a space ?
Asked by Rashid Owais:

please help. ASAP


Answers:
author: Sudhir_Appfire_
body: Hi [@Rashid Owais](/t5/user/viewprofilepage/user-id/3639749) ,

For managing user permissions to see a specific page in a space, you can give page restrictions that allow you to control who can view and/or edit individual pages in a space. You should have permission to edit the page and 'Restrict' or 'Admin' permission in the space.

Please go through this link [Page Restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) for an overview on how to see specific pages in a space.

Regards,  
Sudhir


Tags: cloud

confluence-cloud
Download confluence.
Asked by Magnus Tamm:

Hi.  

Can I use wget, curl or httrack to download whole confluence. The problem is that i need to make local confluence copy to back up all the pages for the worst case scenario. But it has to be stored localy and offline.   

Thanks.


Answers:
author: Alexis Robert
body: Hi [@Magnus Tamm](/t5/user/viewprofilepage/user-id/3393638) ,

Confluence backup should be done on database level, this is where your data (pages, spaces, configuration, ...) is stored.

Let me know if this helps,

--Alexis

comments: author: Magnus Tamm
body: Hi [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386)   

The problem is how do i do it? I thought about to create new confluence server (local). Copy my database from live server and add it to local one. But I have some problems.   

1. It has to be simple. Because everyone don't know how to start server and so on.  
2. I was only given a hdd.and there are some other backup files on it(also have to be there), so i cant make it bootable to run linux and confluence server.   

So there it is. If id use somekind of website mirroring software I'd download whole confluence site. Then users only have to click index.html open and voila they can access all the information locally.  

Right now all I could dowload is frontpage(dashboard) sometimes with css sometimes not and it doesn't download other links on the page.


author: Alexis Robert
body: Hi [@Magnus Tamm](/t5/user/viewprofilepage/user-id/3393638) ,

the other option you have is doing a XML backup from your Confluence instance : this will give you a zip file that you can then import into another local instance. The documentation for this can be found here : <https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html>

More information is also available here if you want to automate this process : <https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html>


Tags: confluence-server

server
Confluence Cloud Free - How to get rid of inital space?
Asked by Joerg Plenert:

I just created a Confluence Cloud **Free** Site for our nonprofit - great Atlassian offers that new type of license!

At the beginning you must create a new space in the "welcome wizard" - I entered "ADMIN" as we need a place for our administrational stuff.

The wizzard created two spaces "ADMIN" and "ADMIN1", but did not assign me as an space-admin. Admin is a "Former user".

How can I delete this initial spaces created by the wizzard?


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Joerg Plenert](/t5/user/viewprofilepage/user-id/3639314) ,

Welcome to Community !

Free confluence cloud instance is affected by below Atlassian bug.

<https://jira.atlassian.com/browse/CONFCLOUD-68319>

Please vote or watch the above bug ticket to get further updates on it.

Thanks,

Avinash


Tags: cloud

confluence-cloud
I am trying to check if an attachment already exists or not in confluence page. How to do that?
Asked by pooja1997:

I want to check if an attachment exists in confluence page using rest API using attachment name.


Answers:
author: Shannon S
body: Hello there,

Welcome to Atlassian Community! It's nice to meet you.

You can check if an attachment exists by sending a GET request to the [/rest/api/content/{id}/child/attachment](https://docs.atlassian.com/ConfluenceServer/rest/7.1.0/#api/content/{id}/child/attachment-getAttachments) endpoint:

* [Confluence Server API \> Get Attachments](https://docs.atlassian.com/ConfluenceServer/rest/7.1.0/#api/content/{id}/child/attachment-getAttachments)

In response you will get the list of all the attachments for the desired page and then you can scan the response in order to see if the attachment with the given name exists.

Can you give that a try and let me know if you have any trouble?

Regards,  
Shannon


Tags: atl-adm
How to I modify the table width in Confluence Cloud
Asked by Cheryl:

I used to be able to set the table to fixed or responsive and move the outside edge of the table to make it smaller if it only had one or two columns, now the table stretches across the whole page no matter what I do which looks really bad if there is only one or two columns


Answers:
author: Vero Rivas
body: Hi [@Cheryl](/t5/user/viewprofilepage/user-id/1692819)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-Cloud-questions/In-Confluence-Cloud-is-there-a-way-to-set-a-fixed-width-for-a/qaq-p/1282548>

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-change-the-width-of-a-table/qaq-p/1560479>

<https://confluence.atlassian.com/doc/tables-136463.html>

Cheers


Tags: cloud

confluence-cloud
CSS editing style sheets
Asked by Alain Gravelet:

Hi

I'm the administrator of my space so I should have all the authorization that I need to edit Space CSS.

According to the tutorial I'm suppose to "Go to the space and choose **Space tools** \> **Look and Feel** from the bottom of the sidebar", but I don't have the same result.

![Confluence-css-02.jpg](/t5/image/serverpage/image-id/73139i46D6EEE20C1D5B79/image-size/large?v=v2&px=999 "Confluence-css-02.jpg")I only have

![Confluence-css-03.jpg](/t5/image/serverpage/image-id/73140iC8CC3F2FAA003294/image-size/large?v=v2&px=999 "Confluence-css-03.jpg")

Can anyone help, please?


Answers:
author: Kurt Klinner
body: [@Alain Gravelet](/t5/user/viewprofilepage/user-id/3638721)

Hi Alain

welcome to the Atlassian community.

Are you using the Confluence Cloud option or is your system hosted in premise?

If you are running on cloud, than this is a restriction, see <https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html?_ga=2.160470397.1933727245.1574002336-1553917799.1574002336>

Cheers

Kurt

comments: author: Alain Gravelet
body: Hi Kurt,

<br />

Thank you for your quick answer.  
I'm on the cloud so I guess I'm stick with the flat cloud CSS or will have to purchase something on the marketplace. I'm going to see that.

Alain


author: Kurt Klinner
body: [@Alain Gravelet](/t5/user/viewprofilepage/user-id/3638721)

Hi Alain

[https://marketplace.atlassian.com/search?category=Themes%20%26%20styles\&hosting=cloud\&product=confluence\&_ga=2.181598439.1933727245.1574002336-1553917799.1574002336\&_gac=1.119130619.1574029892.CjwKCAiA_MPuBRB5EiwAHTTvMc9C9OQ7FlgGuCdrWZvqZ8l9uk-543IqGYbzcVW5SZugPKtpZlABShoCUZoQAvD_BwE](https://marketplace.atlassian.com/search?category=Themes%20%26%20styles&hosting=cloud&product=confluence&_ga=2.181598439.1933727245.1574002336-1553917799.1574002336&_gac=1.119130619.1574029892.CjwKCAiA_MPuBRB5EiwAHTTvMc9C9OQ7FlgGuCdrWZvqZ8l9uk-543IqGYbzcVW5SZugPKtpZlABShoCUZoQAvD_BwE) is linked in the mentioned article but seems only to offer some options

All the best

Kurt

P.S. if the provided information did help to clarify your question, than please be so kind and mark the item as answered to help other users that might have a similar question


author: Annelotte
body: There is a feature request open for this (has been for years apparently)  
You can vote for it, you never know they will finally listen!

<br />

**<https://jira.atlassian.com/browse/CONFCLOUD-36137>**


Tags: cloud

confluence-cloud
Can't delete Space due to lack of permissions
Asked by Patrick M?ller:

Hey there,

I'm relatively new to Confluence and when i set up my account, i also created a space. Now I don't need it anymore, so i wanted to delete it. But it seems like there is a problem with the permissions. I am the org admin so I should have admin access to that space. But as you can see in the following screenshot, it only refers to a "former user".

So I don't really see a way how to delete this Space. Thanks in advance for trying to help me :)

![Bildschirmfoto 2019-11-17 um 19.22.02.png](/t5/image/serverpage/image-id/73134iCA01A0AD737D51C9/image-size/large?v=v2&px=999 "Bildschirmfoto 2019-11-17 um 19.22.02.png")


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Patrick M?ller](/t5/user/viewprofilepage/user-id/3638110) ,

Welcome to Community !

If you are using confluence cloud free then your instance is affected by below Atlassian bug.

<https://jira.atlassian.com/browse/CONFCLOUD-68319>

Please vote or watch the above bug ticket to get further updates on it.

Thanks,

Avinash

comments: author: Patrick M?ller
body: Seems like this is exactly the issue I have! Many thanks for your help and hopefully this gets resolved soon :)


author: Jeffry Gamba
body: Hi [@Patrick M?ller](/t5/user/viewprofilepage/user-id/3638110)

I guess you are using Confluence Cloud. With regards to permission, you should ask your Confluence administrator to delete the space or add delete space permission to your account. If you are granted admin access doesn't mean you are granted with all the permission. Maybe you have admin access but the access to delete has been removed to you for security reasons. The best way is to ask your Confluence admin regarding your access or request to delete the space.

Thanks!

comments: author: Patrick M?ller
body: Hi and thanks for your answer, but the problem is that I am the admin. I created the org where this space is in. So if I don't have permissions to delete, no one in this org has...


Tags: cloud

confluence-cloud
Free plan permissions
Asked by Luca Domenichini:

I created a Free Plan profile.

Now I have my own space inside it.

Who can read my content other than me?

I did not understand if it is visible to me only or to any Atlassian registered user.

Thanks


Answers:
author: Diego
body: Hello there, [@Luca Domenichini](/t5/user/viewprofilepage/user-id/3638504) . Pretty nice to see that more people are joining our Free plan!

So, you can see what we get with a Free license on a simplified view here:
> * ++**[\[Atlassian Cloud\] Plans and pricing](https://www.atlassian.com/software/confluence/pricing)**++

With your free license, permissions ++*can be set just like any other instance*++ . By default, only users who are specified in your user list (++*people who you have invited to your instance*++) will be capable of accessing the instance's content.

In Confluence, you have three levels of control over content access. Here they are:
> 1. *Global Permissions*
> 2. *Space Permissions*
> 3. *Page Restrictions*

Here we have some documentation on each of these levels:
> * **++[\[Confluence Cloud\] Space Permissions Overview](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html)++**
> * **++[\[Conflu](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)[ence](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)[Cloud\] Permissions and Restrictions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)++**

For anonymous users to be able to access your instance, ++*you need to specify that this setting is desired*++. You can check how to enable this setting by reading this page:
> * **++[\[Confluence Cloud\] Setting Up Public Access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html)++**

++**For short:**++
> * *Users who are not logged in to your instance are unable to access your instance's content, by default.*
> * *You can enable your instance to show its content to unauthenticated users if need be*

I hope this explains how permissions work for you, Luca! Looking forward to your reply.


Tags: free

new-to-confluence

permission
Recover Confluence from server crash
Asked by gaurav.trivedi:

Hello Support,

Our confluence server was crashed, We are able to recover installation files from old server and restored into new server but unable to start confluence successfully.

Is there any specific steps we should follow to restore confluence from old files?

Regards

Gaurav Trivedi


Answers:
author: Peter DeWitt
body: [@gaurav.trivedi](/t5/user/viewprofilepage/user-id/3638599) , are you getting any type of error either on-screen or in the log files?

comments: author: gaurav.trivedi
body: Initially when i tried to start the service, it was throwing an error as "the servicename is invalid".

Later i tried to register service as "service.bat install Confluence310817162630" and attempted to start service, it is now saying "System error 5 has occurred. Access is denied"


author: Peter DeWitt
body: are the permissions on your new server setup correctly?


author: gaurav.trivedi
body: Thank you Peter,

I ran service as "Run as administrator" it did solve the earlier error, However it is giving below error now. I did google and verified that JAVA Home is configured correctly.

\[error\] \[ 6612\] Failed creating java  
\[error\] \[ 6612\] ServiceStart returned 1

Thanks \& Regards  
Gaurav


author: Peter DeWitt
body: Are you pointing to the correct version of Java 32-bit vs. 64-bit?


author: gaurav.trivedi
body: Hi [@Peter DeWitt](/t5/user/viewprofilepage/user-id/356173)

thank you for feedback.

I did tried to uninstall and install version which i had before.

In old server files i see that below folder had java.

C:\\Program Files (x86)\\Java\\jre1.8.0_144\\


Tags: confluence-server

server
Love the new editor; how can I get it on all of my pages?
Asked by Malte Stien:

Hi. I love the new editor. However, it seems that I am only getting it on new pages. Is there a way I can get it on all of my pages, including those I created months/years ago?


Answers:
author: Avinoam
body: [@Malte Stien](/t5/user/viewprofilepage/user-id/617420) yes!

Just reach out to support and they can get your entire site on the new editor, including existing pages, in no time!

Please feel free to reach out to me if you have any questions!

Thanks,

Avinoam


Tags: cloud

confluence-cloud
Blog Post are not showing under "Blog" sidebar
Asked by Andreas Sotirakopoulos:

Although I am able to see the blog post in the relevant macro I am unable to see the blog post under the selection "Blog" on the side bar which I would expect to normally find it.

I am also not able to see the blog post anywhere besides the macro. It is very annoying and seems like a very serious bug which I wonder if it affects other areas as well. I would hate to lose blog posts since they are so time consuming to create

Is this a known bug with Confluence server edition?


Answers:
author: dawetwo
body: I had another issue that the blog link didn't show up on the left bar. To be visible there is a configuration entry for it to enable the "blog" link. So maybe if you turn off/on this - it is worth a test.

![Screenshot 2022-12-27 202147.png](https://community.atlassian.com/t5/image/serverpage/image-id/232118iB04F6AC0E8C296F7/image-size/large?v=v2&px=999 "Screenshot 2022-12-27 202147.png")


author: Diego
body: Hello there, [@Andreas Sotirakopoulos](/t5/user/viewprofilepage/user-id/1952680) ! Great to have you share here with our community.

As I understand, when blog posts are created, ++*they do not show on the sidebar under the Blog section.*++

I tried to replicate this issue within my own Confluence Cloud site and was ultimately unable to. Here is a .GIF of that attempt:

![BlogPost.gif](https://community.atlassian.com/t5/image/serverpage/image-id/73422i3B9405A850AE4B5C/image-dimensions/582x295?v=v2 "BlogPost.gif")

That being said, I would like to ask you a few questions for clarification:
> 1. *Are you on Confluence Cloud or Self-Hosted (You mentioned Confluence Server at the end of your question)*
> 2. *Are all blog posts affected by this?*
> 3. *Are you able to access the blog posts directly via URL?*
> 4. *Are the blog posts unavailable for any other user as well?*

Let us hear from you, Andreas!

comments: author: Alicia_Gayout
body: Hello, I happen to have the same issue.

1. I am on Confluence Cloud

2. Yes, none of my 2 posts shows up

3. Yes, and through the search I can get them

![no-post.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/79113iFE667FF23401C728/image-size/large?v=v2&px=999 "no-post.PNG")


author: Roland Gor?cz
body: I have the same problem.

The only difference is that as a site admin, I can see the posts there, but anonymous users can not (it is enabled for them to see everything inside the given space, and they should see the blog posts too).


author: Andreas Sotirakopoulos
body: [@Diego](/t5/user/viewprofilepage/user-id/1188952) My case is similar to [@Alicia_Gayout](/t5/user/viewprofilepage/user-id/3709154) 's.

The blog post are available for other users (via link for sure) but I have not checked if they can see it in the blogs sections.


author: Roland Gor?cz
body: Hmm, I just checked if the problem persists, but for me it has been resolved (that is interesting though, because I did not change privileges).


Tags: cloud

confluence-cloud
How to fix memory.memsw.usage error?
Asked by Dave Carlton:

In my host syslog I am getting thousands of these messages from the VM hosting confluence.

Nov 16 09:23:40 pve libvirtd\[6388\]: Failed to open file '/sys/fs/cgroup/memory/machine/lxc-17869-confluence.libvirt-lxc/memory.memsw.usage_in_bytes': No such file or directory

How can I stop this from happening as I see a noticeable slow down when using confluence.

This host system is Debian 10 Buster running VM with virt-manager and the VM is set to 2 CPU and 8GB RAM.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Just update your system

<https://github.com/containerd/cgroups/issues/5>


Tags: confluence-server

server
Macron jiraissue - is there a way to suppress JIRA subject being displayed.
Asked by Ashish_Gupta:

Hi,

I am using jiraissue macro to include individual JIRA IDs in my wiki pages. It displays 'JIRA summary" along with other fields. Is there a way to suppress the subject being displayed at least in edit mode.

Maybe it can be displayed as tool tip.

Ashish


Answers:
author: DPKJ
body: [@Ashish_Gupta](/t5/user/viewprofilepage/user-id/3155174)

When you click on the Issue Macro Block on edit screen you will get an option to hide summary. Please take a look at this screenshot.

![Screenshot 2019-11-17 at 12.06.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/73118i7CA3AE72B09B2D34/image-dimensions/424x127?v=v2 "Screenshot 2019-11-17 at 12.06.21 PM.png")

If I'm somehow I haven't understood your query do let me know.


Tags: cloud

confluence-cloud