youngmon/atlassian-qna huggingface dataset:
Displaying Excel data
Asked by Alex Ransome:

Hello,

I'm still learning about Confluence and would like to know if I could display an Excel spreadsheet in a pop-up window when the user hovers over some text.

Thanks for any thoughts and suggestions on this.


Answers:
author: Laura Campbell _Seibert Media_
body: Hello and welcome to Confluence!

The functionality you are describing does not exist (to my knowledge), but there are a couple other options.

If you add an Excel file to a Confluence page, you can edit it using Atlassian Companion. This opens the file in Excel, and once you have finished, you get a little window "Upload changes?" and the new version is added to your Confluence page. You can see what is looks like [in this blog post](https://elements-apps.com/blog/manage-data-confluence/).

If you want your spreadsheet to be displayed directly in Confluence, or with a pop-up window option, and editable in Confluence, you will need to use an app, or plugin, for Confluence.

You can search "Excel" on the Atlassian Marketplace to see all the apps available that provide spreadsheet functionalities and try them for free. My company makes [Elements Spreadsheet](https://marketplace.atlassian.com/apps/1212486/elements-spreadsheet-for-confluence?hosting=server&tab=overview), so I'll recommend that one, but it's not the only option.
Does Labeling Improve Search Engine of Online Documentation Website?
Asked by Qualitia Developer:

Hello Everyone,

If I add labels for every page, for a published online Qualitia Documentation?

Does it improve Search Engine ranking?

I have hosted my technical articles on Atlassian cloud. Please let me know.


Answers:
author: DPKJ
body: Search Engine Ranking depends on lots of factor along with label in Confluence, so we can not quantify impact of labels in ranking. But adding labels will surely improve,

* Search, and
* Categorization

So, don't hesitate in adding labels.

Also, adding \`Popular Labels Macro\` to site home page will surely improve ranking.


Tags: cloud

confluence-cloud
Changing LDAP server disconnects users
Asked by PilotMC:

Hello, all.

I've migrated Atlassian to a new domain and new LDAP server, but with retaining the user's previous UID and credentials. But, when users log in (even though they have the same UID and email as before), they have lost access to their spaces and settings. Additionally, going to User Directories shows all users are "disconnected" from the last direftory sync, even though the new LDAP server has successfully synced and people can log in.

What's the disconnect? Is it the new LDAP base DN that is throwing Confluence (and Jira) for a loop? Is there a defined way to take, say, uid=jshmoe,ou=People,dc=olddomain,dc=com and "connect" them to uid=jshmoe,ou=People,dc=newdomain,dc=com so that they don't lose all their work, or access to previous tickets and issues? Is that connection based on the uid of the user, or the groups they're part of, or both? neither?

Thanks. :)


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hello,

Looks like people are having the same UID in the old and new domain, but are users login using their UID? Or are they logging in using email address, and it's different from the old and new LDAP server?

You can have a lot of user directories connected into Confluence as long as users have the exact same username they wont lose their contents inside Confluence.

Hope that helps,

Monique


Tags: confluence-server

ldap

permission

server
While installing: The program group you have chosen already exists. Please chose a different group
Asked by Rama:

While installing the confluence I am getting this below error

The program group you have chosen already exists. Please chose a different group.

Can anyone please help me in resolving the issue please.

Thanks


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

I assume you install Confluence on a Windows server. Either choose a program group name different than Atlassian or make sure no program group with this name exists under the account used to install Confluence.

Best

JP

comments: author: Rama
body: Thanks JP


Tags: confluence-server

server
Is it possible to define an email inbox to a Confluence Space?
Asked by Samuel Bar:

We have a weekly project status mail (including attachments) that is sent to all our stakeholders, is it possible to define an inbox to a specific space, so this mail can be sent to the confluence space and be "kept" there so any user (according to the Space permission settings) can see the mail including the attachment?


Answers:
author: Shannon S
body: Hello Samuel,

Thank you for contacting us about this.

There is no inbox that all users can look to for the same notifications about a space.

There's a workbox in Confluence but your users need to be subscribed to the space in order to see the notifications. They will also receive them individually in their email inboxes.

Perhaps you could build a page using the various Confluence macros available that hold all the updates, and set that to be your space's homepage?

Regards,

Shannon

comments: author: Samuel Bar
body: Hi Shannon,   
Thanks for your message.  
I am less looking for the notification and more about how can I have a specific space that can be used as an "emails repository" without to have to attach the email to the page but by sending it by mail  

BR,

Samuel


author: Shannon S
body: Hi Samuel,

It's not possible to send emails to Confluence to create or modify content. There is a feature request for this below:

* [CONFCLOUD-1726](https://jira.atlassian.com/browse/CONFCLOUD-1726) *Create space or page from emails to Confluence*

Unfortunately, the referenced [Send Email to Page](https://marketplace.atlassian.com/apps/21973/send-email-to-page?hosting=server&tab=overview) add-on is only available for Confluence Server.

At this time, the only way to set up something like this would be for you to develop something locally, either as an add-on or using REST-API. For more information, you can review the [Atlassian Confluence Cloud Developer Documentation](https://developer.atlassian.com/cloud/confluence/).

Regards,

Shannon


author: Samuel Bar
body: Many thanks!


Tags: cloud

confluence-cloud
Metric Requests - Based on views
Asked by Mike:

I am running Confluence 6.13.x server and curious if anyone has been able to find metrics around the following:

* Top Spaces based on edits
* Top blogs based on views

I am running a microsoft sql database


Answers:
author: Shannon S
body: Hi Mike,

Thank you for contacting us about this. The best solution to obtain more metrics from Confluence is to use a an add-on from [Atlassian Marketplace](https://marketplace.atlassian.com/).

Have a look at [How do I get more statistics from Confluence?](https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html) for more details.

Regards,

Shannon


Tags: atl-adm

atlassian-marketplace

confluence-server
Is there any way to view Confluence Logs using third party like REST APIs
Asked by SWAPNIL SRIVASTAV:

I want to view Confluence Logs using third party like REST APIs. Please suggest any REST API for same.


Answers:
author: brbojorque
body: Hi [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841) ,

You can use this LastLog plugin, this is a free add-on.

[https://marketplace.atlassian.com/apps/1216685/last-log-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1216685/last-log-for-confluence?hosting=server&tab=overview)

After that you can then access the endpoint below, it will either output an HTML or Plain text.

You need to include the Basic Auth in order for you to access the log.

**Plain Text**

**GET** https://BASE_URL_WIKI/rest/lastlog/1.0/log/atlassian-confluence.log?maxEntries=500\&query=

**HTML**

**GET** https://BASE_URL_WIKI/rest/lastlog/1.0/log/html/atlassian-confluence.log?maxEntries=500\&query=

comments: author: SWAPNIL SRIVASTAV
body: Hello [@brbojorque](/t5/user/viewprofilepage/user-id/1221722) ,

Using the plugin, can only admins view logs or normal user can also view?

Also, is there any REST API that you can help me with, if we think of other ways apart from this plugin.

Much Thanks,

Swapnil


author: SWAPNIL SRIVASTAV
body: Hello [@brbojorque](/t5/user/viewprofilepage/user-id/1221722) ,

I cannot find "Last Log for Confluence" in Atlassian marketplace. Could you help me install it


author: brbojorque
body: Hi [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841) ,

What version of Confluence do you have right now?

Is this an internal instance? Can it access the internet to download the app?

Please provide screenshots aswell.


author: SWAPNIL SRIVASTAV
body: Hi [@brbojorque](/t5/user/viewprofilepage/user-id/1221722) ,

I am using Confluence 6.6.8. It is VDI and I cannot access internet over there.

![Confluence.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/77654i7DC464EC6B11CFD0/image-size/large?v=v2&px=999 "Confluence.JPG")


author: brbojorque
body: Hi [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841)

Download the latest version using this link in your computer and manually upload it in your Confluence instance.

<https://marketplace.atlassian.com/apps/1216685/last-log-for-confluence/version-history>

There should be an **Upload app** in the UPM click it and point the file you have downloaded.


author: SWAPNIL SRIVASTAV
body: Hello [@brbojorque](/t5/user/viewprofilepage/user-id/1221722) ,

Thank you for your continuous response.

I have tried the plugin but it only works for jira-admins. I need to let the end user view logs.

Best Regards,

Swapnil


author: brbojorque
body: [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841) ,

Why? logs will have sensitive information written into it. It is best the only admins have access to it.

You are opening your instance to vulnerability attacks.


Tags: confluence-server

new-to-confluence
Iframe render on Mobile devices
Asked by Ketan Pandit:

Hi

I've created a Confluence page with a few Vimeo videos embedded in iframes.   

While the page displays fine on a desktop, the videos Aren't displayed on any handheld device. Screenshot attached. How do I solve this?![B781F165-6AAA-47A1-95C0-B4578253AF62.jpeg](/t5/image/serverpage/image-id/77497i85E36D03118BFD79/image-size/large?v=v2&px=999 "B781F165-6AAA-47A1-95C0-B4578253AF62.jpeg")


Answers:
author: Diego
body: Hello, [@Ketan Pandit](/t5/user/viewprofilepage/user-id/3656265) !

Thanks for reaching out. Looking at your instance URL, I can see that you are using Confluence in our ++*Cloud platform*++ . With this in mind, I can tell you that ++*some macros are expected not to render in both Confluence Mobile Application and the Mobile Web View*++. Here is an excerpt from our documentation:
> *Some page macros won't display in the app or mobile web. You'll need to view the page in your browser (or switch to full desktop mode on your device).*

You can check the whole page here:
> * ++**[\[Confluence Cloud\] Get the Confluence Cloud mobile app](https://confluence.atlassian.com/confcloud/get-the-confluence-cloud-mobile-app-724764728.html)**++

There is also a report that was raised recently. You can take a look at it here:
> * ++**[\[Confluence Cloud\] \[CONFCLOUD-67104\] Confluence mobile app doesn't render iframe macro](https://jira.atlassian.com/browse/CONFCLOUD-67104)**++

I hope this shines some light into your situation, Ketan. Looking forward to your reply!


Tags: mobile
why is there surrounding border around the excerpt macro?
Asked by Adi Atzmony:

I'm using the excerpt macro to add content to one page from another page.

For some reason, when I remove the border in the parameter options, it makes it seem like there is an extra space.

Appreciate anyone's input on this please.

Thanks!

Adi


Answers:
author: Kirstin Seidel-Gebert
body: Hi Adi,

I tried this on our Confluence instance (6.15.4), and I can't find a border or spacing around the excerpt include.

![excerpt-include.png](https://community.atlassian.com/t5/image/serverpage/image-id/77753i4F5BBEE838EC3E54/image-dimensions/232x151?v=v2 "excerpt-include.png")

We have no custom CSS for this.  
Could this be a problem with your custom CSS?

Cheers,  
Kirstin

comments: author: Adi Atzmony
body: Hi Kirstiin,

Actually, I tried this again and it worked. I'm not sure what happened the first time, maybe it was a header issue.

The good thing is that it now works :)

Thanks for your response!

Adi


Tags: confluence-server

server
Unable to update files in confluence.
Asked by Kent Crookshanks:

Ok, hoping someone is able to help out with this. My group uses Confluence for just about everything so this is actually stopping me from doing almost any work. All of a sudden I try and update any file within our confluence page and the companion app launches my office doc, lets me edit. It recognizes me saving the document however it never advances beyond "saving" so I never get the update button.

Tried clearing data, reinstall companion, reinstall office, multiple browsers, etc. Hopefully someone has an idea. This is an all of a sudden thing. Running O365 on Win 10.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/77488iBAD08EAAD9015366/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Alex van Vucht (GLiNTECH)
body: Hi, I am having a client that is also experiencing this issue. Can you please confirm if:

1. You use a proxy for your network
2. Your network doesn't allow direct, unproxied access to api.media.atlassian.com
3. It works fine if you edit files from outside your network, where you do have direct, unproxied access to Atlassian Cloud.
4. If you look at the Companion logs, you can see an error like:

Error: connect ETIMEDOUT \<IP Address\>:443  
or   
Error: connect ECONNREFUSED \<IP Address\>:443

and that api.media.atlassian.com resolves to this IP address?

I am working with the theory that a regression error was introduced with 0.7.6 on 19 December, and the automatic update of the app (which is a good thing, because it was a serious security issue which caused this update) meant Companion mysteriously stopped working on many corporate networks. This issue still persists in Companion 1.0.0


author: Sven Schatter _Lively Apps_
body: Did you check whether you are on the newest version of the Atlassian Companion? IIRC there was some security issue in early december so if you're still on an old version that might be the reason why it's not working.

EDIT: Just noticed that you said you tried a reinstall, so that's likely not the problem.

comments: author: Kent Crookshanks
body: I did uninstall and reinstall the companion as part of my troubleshooting. However I followed a link on a search. If you have a verifiable link for the latest I could definitely try that out. It was early December when I last had a successful update. I was off work for two weeks in between then and now.


author: Kent Crookshanks
body: I did verify I am on the latest version. Still unable to work with confluence.


Tags: atlassian-support

cloud

confluence-cloud
How do I copy a Global template that I created and paste it as a template in a new site space?
Asked by MB:

I have created a global template that I would like to make available to a new site space that will be public. I want to limit the number of templates that are available to this site only. I do not want to recreate the template again, nor do I want the current list of templates available to appear as options when I want people to create a new page. Is this possible without an additional plugin? If so, then can someone please tell me how?

Many thanks,

Mechelle


Answers:
author: Shannon S
body: Hello Mechelle,

Thank you for reaching out about this. Happy to help!

I want to make sure I understand your situation correctly.

You created a global template, and you want to make it available to one of your newest spaces which will be public. You mentioned that you don't want to create the template again, but is there a reason you might need to do that? You can use global templates to create pages on any space.

In terms of restricting your users to a specific template, it won't be possible to do that. You can [promote specific templates](https://confluence.atlassian.com/doc/page-templates-296093785.html#PageTemplates-PromotetemplatesintheCreatedialog) within the space, so those show up first.

Another option for you would be to use the [Create from Template Macro](https://confluence.atlassian.com/doc/create-from-template-macro-317196995.html). This allows you to embed a button on your page and it will automatically create pages using the template you specify.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-cloud

page

space

template
How do I make Confluence templates accessible to non-licensed users with my company's domain email?
Asked by MB:

I am currently creating project documents that I want used as templates for department managers within my company. These are not licensed users but we gain access to the site through their domain email address. I read that this is an option for the Service Desk but I am not using that product. Can anyone tell me if this can be done and direct me to how it can be done?

Happy New Year's Eve!

Many thanks

Mechelle


Answers:
author: Shannon S
body: Hello Mechelle,

I believe your other question that I responded to is related to this one, but I'll elaborate on the permissions here for you.

Service Desk provides a way for non-licensed users to view articles from a specific space within the Service Desk portal. This is a way of serving knowledge base documents to your customers without having to pay for a license for them, since customer accounts are free within Service Desk.

This does not work outside of Service Desk, and cannot be used with the general functions of Confluence.

It's possible for anonymous users who have been given Add Page permissions to use any of the templates you've set in Confluence, whether as a global template or a space template.

What I believe you might be looking to do is restrict this type of page creation using your templates to *only* users within your domain. This is not possible, because as far as Confluence is concerned, a user that is not licensed and not logged into Confluence is an anonymous user and does not have any email addresses associated with them. There is no way for Confluence to check what email address is associated with a user unless they can login.

You'll need to either allow anonymous users entirely to create pages in the space, or restrict it to your licensed users, and provide those users with a license.

I hope that's clear, but let me know if you have any questions about it.

Regards,

Shannon

comments: author: MB
body: Hi Shannon,

Your response is spot-on for the information of which I was searching. Thank you for your very generous answer.


author: Shannon S
body: You're very welcome, Mechelle! Happy I could help you.

Take care, and do let me know if you have any further questions. I'll be happy to help!

Regards,

Shannon


Tags: confluence-cloud
Is it possible to create/update/add attachments to a page in confluence (cloud) by mail?
Asked by Samuel Bar:

We have a weekly update PowerPoint sent by mail to all our stakeholders, is it possible to add a "Confluence mail account" to this mail and a new page/update a page/ add an attachment page will be automatically created?  
Thanks


Answers:
author: Sven Schatter _Lively Apps_
body: This should be possible, but you would need to build this yourself. You could write a script that, upon receiving such an email, updates (or creates) a Confluence attachment (or page) using [the appropiate REST API](https://developer.atlassian.com/cloud/confluence/rest/#api-api-content-id-child-attachment-attachmentId-data-post).

comments: author: Samuel Bar
body: Many thanks!


Tags: cloud

confluence-cloud
Is there a way to view files as plaintext?
Asked by Alex Harper:

Is there a way to force viewing certain files as plaintext?  

I want to view some \*.config (xml) and \*.json files directly in confluence but my only option is to download files of this type since presumeably they're not recognised. It's a rather clunky workflow to do this.


Answers:
author: Ang?lica Luz
body: Hello Alex,

Welcome to Atlassian Community!

When previewing a file in Confluence, currently .config and .json are not supported extensions.

There is a feature request suggesting improvements for the preview file experience:

* [Preview file experience to include .txt file, .html file, .msg file](https://jira.atlassian.com/browse/CONFCLOUD-36508)
* [Preview File Experience to Include .XML Files](https://jira.atlassian.com/browse/CONFCLOUD-38840)

Please, click on vote and watch to receive updates about the features.

Regards,  
Ang?lica


Tags: confluence-cloud
Direct view of link-text from other part of page
Asked by Wiktor Mankowski:

Hi,

Is it possible to insert a link to text in other part of the page which will be displayed directly as text within the document, without the need to 'click and jump'? I would like to have one source of truth (and its management) for reoccurring functionalities, without the need for readers to jump to other parts of document (and loosing current context)

Flow:

1. Type some text (i.e. aggregated under one header)

2. Type some other text in other area of page

3. Create link (anchor like) to header/text selection

4. Submit

5. View submitted doc

Result: Linked text is visible as part of regular text from point #2

Thank you, Wiktor


Answers:
author: Kirstin Seidel-Gebert
body: Hi Wiktor,

what you described can be done with excerpt/excerpt-include.

Refer to the following Atlassian documentation pages:

* <https://confluence.atlassian.com/confcloud/excerpt-macro-724765191.html>
* <https://confluence.atlassian.com/confcloud/excerpt-include-macro-724765190.html>

excerpt/excerpt-include allows for one excerpt per page. If you need more, you need an add-on from the Atlassian marketplace, e.g. [https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=cloud&tab=overview)

Hope that helps.

Kirstin

comments: author: Wiktor Mankowski
body: Great, thank you for the answer!


Tags: cloud

confluence-cloud
Why is PDF Macro not working for attachments on other pages?
Asked by Joost Tieleman:

I am trying to use the pdf macro for a file on another page.

I select the page to which a pdf is attached; it displays all the pdf's there, from which I select the one I want to display, but it won't preview or save.


Answers:
author: Shannon S
body: Hello Joost,

Thank you for contacting us about this. It appears this is a known bug at this time:

* [CONFCLOUD-68094](https://jira.atlassian.com/browse/CONFCLOUD-68094) *Unable to Insert PDFs from Other Pages Using the PDF Macro*

The two workarounds aren't really ideal, as one has you attach the document directly to the page, and the other has you linking to the file using the URL from the attachments macro. However, that 2nd workaround will require you to download the file before viewing it.

In the meantime, I recommend watching that bug, and you can be updated of any changes in the future.

Regards,

Shannon

comments: author: Joost Tieleman
body: Thanks. Describes my issue exactly, indeed.


author: Shannon S
body: You're welcome, Joost. Happy to help.

Regards,

Shannon


Tags: cloud

confluence-cloud
rest api to create space
Asked by PASUPULA REDDY:

Hi,

can you please us with the header content to create space using rest api.

I am receiving the **page not found** error code:403 and below is the error received.

{"statusCode":403,"data":{"authorized":false,"valid":true,"allowedInReadOnlyMode":true,"errors":\[\],"successful":false},"message":"Cannot create Space","reason":"Forbidden"}.

Regards,

Kulasekhar


Answers:
author: DPKJ
body: As per error show, I think you don't have permission to create Space in Confluence.

Can you please confirm your permission.


Tags: confluence-server

server