youngmon/atlassian-qna huggingface dataset:
Organising my project bord
Asked by Maurice van Buuren:

Hello everyone,  

As you can see I am new to the community.  
We, as a compagny, recently started working with Jira Work Management.  
We really like it so far, but there are a few questions that I hope we find some answers to.

First of all, is it possible to have a standard layout for all of our members of a project?  
When I open a project it automaticly groups by priority, but we would like that to change to assignee.

Also, is it possible when I group all the issues by assignee, to sort them on priority? Now we do that by hand, but would be nice to have an action or something that the list gets sorted automaticly, also when a new issue gets assigned.

And my last question, is there a function that issues marked as done can be archived?

Sorry for the may questions, but we would love to make this enviroment work for all of my members.

Best regards,

Maurice


Answers:
author: Danut M _StonikByte_
body: Hi [@Maurice van Buuren](/t5/user/viewprofilepage/user-id/5350158),

You could create a "standard layout" by creating a dashboard template with all the necessary gadgets, to be used by each project member/agent or team. In addition, you can create a dashboard for the entire project to see cumulative data.

See this article from our blog to make an idea about this approach: [How to track multi-team or scaled-agile projects (such as SAFe?) in Jira with Great Gadgets app](https://blog.stonikbyte.com/2022/02/01/how-to-track-scaled-agile-projects-in-jira-with-great-gadgets-app/).

If you have also Jira Software, you could create a Kanban board and configure it to display the data grouped by assignee. This way, it will display a swim-lane for each assignee, showing the issues assigned to that person.

In addition, you could use the **Team Wallboard gadget** offered by our [Great Gadgets](https://marketplace.atlassian.com/search?query=agile%20great%20gadgets%20stonikbyte) to display the issues of each person or the swim-lanes by assignee. This is how it looks like - in this example screenshot the swim-lanes are "By priority", but they can be changed to "By assignee" . The colors can be customized.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/215146i19FF8F4039F10119/image-size/large?v=v2&px=999 "image.png")

Besides the Team Wallboard gadget mentioned above, you can complete the dashboard with additional metrics and KPIs, all offered by same [Great Gadgets](https://marketplace.atlassian.com/search?query=agile%20great%20gadgets%20stonikbyte) app. This article might be of great help to identify the additional metrics that you need: [An effective dashboard for Service Desk and Customer Support teams in Jira Service Management](https://blog.stonikbyte.com/2023/05/15/an-effective-dashboard-for-service-desk-and-customer-support-teams-in-jira-service-management/)

![](https://blogstonikbyte.files.wordpress.com/2023/05/image-15.png?w=875) I hope this helps.

If you like this approach and need help with the configuration of such dashboards by using our app, please feel free to contact us at support@stonikbyte.com.

Danut.


Tags: cloud

jira-work-management-cloud
Validar n?meros
Asked by Will Ballestero:

Buenas tardes comunidad, tengo una pantalla con 2 n?meros, necesito validar que uno de ellos no sea m?s grande que el otro para hacer la transici?n, en este ejemplo puntual requiero que el n?mero "Cantidad Solicitada" sea menor a "Cantidad Disponible" para evitar hacer la transici?n.

Lo he intentado desde "las validaciones del flujo de trabajo" pero lo ?nico que me permite validar es que el campo no est? vacio.

?algui?n ha resuelto un problema parecido a este?

<br />

<br />

Muchas gracias

![Screen Shot 2023-10-26 at 15.43.27.png](/t5/image/serverpage/image-id/288681i570EB7E3552216F4/image-size/large?v=v2&px=999 "Screen Shot 2023-10-26 at 15.43.27.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Even in conditions we can check the number field but cannot compare it with another field. One workaround you can do is to create an automation rule to compare these two values, if the condition match leave the issue on same status if the condition does not match then move the issue back to previous status. Thanks

comments: author: Will Ballestero
body: Hi, Thank you very much, i have resolved the problem using ScriptRunner.


Tags: cloud
how do i make my automations for everyone in the project active?
Asked by Maria Fernanda Costa de Melo:

I created some rules to make things run more smoothly, and I thought the automations would apply to everyone on the project. But they only apply to me, so how do I get these automations to work for everyone on the project?


Answers:
author: Michel Neeser
body: Hi [@Maria Fernanda Costa de Melo](/t5/user/viewprofilepage/user-id/5349826)

As you assumed, automations are generally not user-dependent. Do you have some checks in your automation rule which "limit" the rule to your user? Can you share a screenshot of your rule?

comments: author: Maria Fernanda Costa de Melo
body: Hi [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853)   
Here:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288653i6F49C47A3AA302D4/image-dimensions/301x183?v=v2 "image.png")


author: Michel Neeser
body: [@Maria Fernanda Costa de Melo](/t5/user/viewprofilepage/user-id/5349826)Can you check the [audit log](https://support.atlassian.com/cloud-automation/docs/view-execution-data-for-a-rule/) of the rule once a user which is not you executes the rule trigger? Maybe the audit log can point you in the right direction.


author: Maria Fernanda Costa de Melo
body: No one's tried to run it yet, I'll ask someone to run something for me to check. Good point, thank you.


author: Maria Fernanda Costa de Melo
body: It works! Thank you!!


Tags: cloud

jira-work-management-cloud
Can't see an assigned issue to a person in the project
Asked by Guy Inbar:

Trying to assign an issue to an employee that is part of the project.

In the project we have many boards (per team)

When I assign an issue to said employee I can only see the issue in the general board of the project, and not in the board in which the correct sprint that I've assigned the issue to exists.

For example, in sprint ## of the backend team I've assigned an issue to John. the issue is only visible in the general board and not in the backend team sprint board


Answers:
author: Jimmy Seddon
body: Hey [@Guy Inbar](/t5/user/viewprofilepage/user-id/5350343),

Welcome to the Community!

I'd start by making sure that you have the status that ticket is in mapped to a column on the Backend team sprint board and that the board filter isn't excluding that ticket for some reason. Those are the two most common reasons a ticket will show up on one board but not another.

I hope that helps!

-Jimmy


Tags: cloud

jira-work-management-cloud
Confluence Whiteboards in Jira Work Management "Pages"?
Asked by Benj Kamm:

I recently connected a Jira Work Management project to a confluence space. Being able to navigate the space right in Jira is amazing -- but I noticed that Whiteboards are not showing up. Is this a known issue? Is there a way to get them to display? Thanks!


Answers:
author: Arthur Phillips
body: Second this. It would be nice to have this functionality.


Tags: cloud

jira-work-management-cloud
How to create an automation on to update the start date?
Asked by Maria Fernanda Costa de Melo:

How to create an automation rule when an issue is moved from "To Do" to "In Progress" on the board, thus starting the activity, so that the start date is automatically set to count the start of the activity.


Answers:
author: Trudy Claspill
body: Hello [@Maria Fernanda Costa de Melo](/t5/user/viewprofilepage/user-id/5349826)

Welcome to the Atlassian community.

Have you tried to construct this automation rule? Can you show us what you have so far?

The basic structure of the rule would be as follows:

```
TRIGGER: Issue Transitioned
  From Status: To Do
  To Status: In Progress

ACTION: Edit issue
  Field to edit: Start date (here you would select the field you use for start date)
  Value: {{now.jiraDate}}

```

![Screenshot 2023-10-25 at 1.20.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288322i7259B87D35C9BFB0/image-size/large?v=v2&px=999 "Screenshot 2023-10-25 at 1.20.04 PM.png")

comments: author: Maria Fernanda Costa de Melo
body: Now I get it. I've just written {{now}} and now I want to add an action in case I want to move the task back from "I'm progressing" to "To do" if I moved it wrong. This would delete the date so it doesn't count on the timeline.  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288324iBFDCC8299544F15A/image-size/large?v=v2&px=999 "image.png")


author: Maria Fernanda Costa de Melo
body: Thank youu!!


author: Paul Heath Armengol
body: Better add it in the workflow transition properties.

comments: author: Maria Fernanda Costa de Melo
body: Sorry, what do you mean? Are you talking about the other action that I want to do? The one from "In Progress" to "to do"?


author: Paul Heath Armengol
body: Yes, you can set the start date automatically in your workflow when an issue is moved from "To Do" to "In Progress".


Tags: cloud

jira-work-management-cloud
Hello, trying to capture project status' for use but the status macro is no longer available?
Asked by Teresa Williamson:

Trying to set up a reporting structure so that the status (in progress, etc) captured within a project report template, can be displayed within a project reporting dashboard. But there is no access to status macro within the editor. New to Jira/confluence so any help would be greatly appreciated!

Thank you


Answers:
author: Mark Cruth
body: Hi [@Teresa Williamson](/t5/user/viewprofilepage/user-id/4072432) !

I think this question would be great to ask in the Jira Software community. It looks like you've posted in the Jira Align space, which is a separate product for enterprise planning that integrates with Jira data.

Here's a link where you can search for similar answers and make a new post if necessary -- <https://community.atlassian.com/t5/New-to-Jira/ct-p/new-to-jira>

Hope this helps!

Mark

comments: author: Teresa Williamson
body: Hi Mark and thank you very much for the heads up - much appreciated!

I will repost in the appropriate community.

Bw Teresa
Size not set?
Asked by Reddy:

Hello,

Could someone explain what does "Size Not Set" message in a Feature mean? PFA screenshot for your reference.

![Size not set.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/113909i873BF06E20031AC6/image-size/large?v=v2&px=999 "Size not set.PNG")

Thank you.


Answers:
author: Roman Petrunyak
body: Hello Reddy,

Thanks for reaching out to us.

This message means that you haven't estimated this Feature.

There are multiple estimation systems in Jira Align: Points, T-Shirts, Team Weeks, so to remove this message please check the Feature edit panel for setting like this, set Points, T-Shirts, or Team Weeks(depending on your configuration) and save changes.

Regards,

Roman


Tags: estimate
is there any list of all jira align api available?
Asked by Rasika Joshi:

need to find out all the jira align rest api that are available ,kindly direct in the proper direction. if anyone has link to the doc pls mention


Answers:
author: Mark Cruth
body: If you're leveraging Jira Align API 1.0, add the following to the end of your Jira Align url: "/api-docs/public/" (e.g. test.jiraalign.com/api-docs/public/)

If you're leveraging Jira Align API 2.0, check out this page for how to access the material: <https://help.jiraalign.com/hc/en-us/articles/360045371954-Getting-started-with-the-REST-API-2-0>

If you're not sure which API you're using, try access the API 2.0 material first...if you're unable to do so that will mean API 2.0 is not enabled in your instance (if you'd like it enabled, submit a support ticket and the Jira Align Production Support Team can assist you).

comments: author: Rasika Joshi
body: what is the difference between api 1.0 and 2.0 , also where can I get API 2.0 material, like how can I get list of all the API for objects that are there in jira align API documentation?


author: Mark Cruth
body: API 2.0 simply has more objects available to access compared to API 1.0 (primarily, you have access to GET/PUT/POST objects like Epics, Features, Objectives, etc.).

To get a list of all the API calls, follow the instructions above and you'll be brought to pages in your Jira Align instance listing all the API calls. For API 2.0, you can also see the help article linked above as it'll list out all the calls API 2.0 can make.


author: Rasika Joshi
body: Can you please again attach the help link where as you are mentioning list of all API 2.0 calls are given ?


author: Mark Cruth
body: Here you go: <https://help.jiraalign.com/hc/en-us/articles/360045371954-Getting-started-with-the-REST-API-2-0>

Once API 2.0 is enabled in your instance (you'll need to submit a support ticket to do this), add the following to the end of your Jira Align URL: /rest/align/api/docs/index.html (e.g. test.jiraalign.com/rest/align/api/docs/index.html)


author: Rasika Joshi
body: Thanks for the help
Is it possible to further customize the Status Report that you can get to from within an Epic?
Asked by Mandy Sanders:

In JA, if you click into an epic, you get the option to drill into a nice status report. You can use the "Extra Configs" button to choose which fields are displayed on the report. I'd love to be able to replace our biweekly spreadsheet-based status report with a screen capture of or link to this status report, but it has a couple of showstopper problems. I'm hoping there are some hidden, admin-only configuration settings that will help.

The biggest problem for me is that several of the fields in the report, such as Description, Acceptance Criteria, Risks, etc., show only the first *n*characters. There's not even an option to click into the field to see the full contents. Is there a word-wrap option somewhere that I'm missing?

Slightly less troublesome, the report is missing some key information that I'd really like to display on a status report. Project Sponsor is the first thing that comes to mind, but there are others. Is there any way to add or customize fields to capture and/or display additional information?

![JA Status Rpt.png](https://community.atlassian.com/t5/image/serverpage/image-id/112822iAB33F1DE3064921D/image-size/large?v=v2&px=999 "JA Status Rpt.png")


Answers:
author: Karalee Kikiros
body: To add, if you have Leo (the BI bolt-on) functionality, you'll be able to build a report in the BI tool of your choice in the meantime.


author: Rae Gibbs
body: [@Mandy Sanders](/t5/user/viewprofilepage/user-id/4110490) Echoing what Jesse said, there is limited configuration with the Status Report. Some of the details you are looking for can display in an export. If you go to the Epics Grid, under More Actions, there should be an option to export.

If you are interested in submitting an enhancement request to our Product team, I suggest you take a look at this Community Article, <https://community.atlassian.com/t5/Jira-Align-articles/A-guide-to-Jira-Align-s-Ideation-portal/ba-p/1309475>. It provides a lot of great details on how the process works.


author: Jesse Pearlman
body: Howdy Mandy!

The customization/configurations you have found are pretty much it. This is an area that you can request an enhancement for by submitting a ticket with Atlassian for Jira Align and get the Ideation Portal link.

Thanks!
What is a more suitable way to set up our project?
Asked by Linn:

Hi Jira Community,

I am new in Jira, and now my company is thinking of using Jira to track and manage our resources and tasks. However, after multiple days of googling and youtube watching, I still don't see an obvious way to set up our tasks.

Here is some background about us: We are a small company, we have several lines of product (boat engines), and each line has different products.

They all share similar tasks between and within product line like software dev, hardware dev, testing, purchasing, manual writing etc... and often just small changes from each other.

My thought is to

* have projects represents each line
* boards to represent each group which will be shared between projects ( same person for similar task)
* Using advance roadmap to control over all project timeline and resource blocking between product line

However, I am not sure how to control each product release within a product line. (maybe component?)

Will this be a reasonable approach?

Edit: We are considering paying for Jira premium. Just noticed that it is posted under Jira Align...


Answers:
author: Kyle Clark
body: Hi [@Linn](/t5/user/viewprofilepage/user-id/4104757) !

I think this question would be great to ask in the Jira Software community. It looks like you've posted in the Jira Align space, which is a separate product for enterprise planning that integrates with Jira data.

Here's a link where you can search for similar answers and make a new post if necessary -- <https://community.atlassian.com/t5/New-to-Jira/ct-p/new-to-jira>

comments: author: Linn
body: Thank you, do you know how I can delete the post?


author: Kyle Clark
body: It's not a problem to leave this post here, but you can use the three dots (...) menu at the top-right of your post to move the question to a different community. If that function is not available, you can edit the contents to link to the new copy of your question for those interested in the same topic. Either way, not required, but thank you for offering. :)
How do you turn on option to associate an Epic to multiple Programs (ARTs)?
Asked by Samit Mehta [321 Gang]:

I had seen the "Additional Programs" field used in Epics before, and also noticed it is mentioned in Help. Help seems to imply that you can enable this field for specific Portfolios. I couldn't find this anywhere in Administration -\> (Settings) Platform

How do you enable this field?


Answers:
author: Derek Huether
body: This is enabled by a Feature Toggle that can be set by a member of the Jira Align Support, TAM, or Solution Architect team. Please reach out directly to them or create a support ticket to have it enabled.

comments: author: Samit Mehta [321 Gang]
body: Ah, that was what I was forgetting - thank you, [@Derek Huether](/t5/user/viewprofilepage/user-id/3860171)


author: Rich Sparks
body: Once that is turned on, you'll see a '+' sign to the right of the Programs option in your Epic.

![Screen Shot 2020-09-23 at 10.24.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/111572iF1AF3FB8ADD32E78/image-dimensions/384x165?v=v2 "Screen Shot 2020-09-23 at 10.24.13 PM.png")

Click the '+' and you'll get a new field for adding other programs.  
![Screen Shot 2020-09-23 at 10.24.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/111573i5604C882A8A4A85C/image-dimensions/389x211?v=v2 "Screen Shot 2020-09-23 at 10.24.31 PM.png")

One thing to remember: if the different programs have different PI cadences, you need to include both PIs in the Epic's Program Increment field. In the example above, if the Mobile program and the Align Implementation program have different PIs, they both have to be included.
Can multiple instances use different statuses in their workflows.
Asked by Suzanne Seaton:

Use Case:

**Instance One** has determined that their standard Kanban statuses are:

Backlog \> Ready for Design \> Design in Progress \> Selected/Committed \> In Progress \> Testing in Progress \> Done (not linear, btw)

**Instance Two**has determined that their standard Kanban statuses are:

Backlog \> Design \> Selected/Committed \> In Progress \> Testing \> Done

Do both instances need to use the same status names? In this use case Instance One is the governing instance and Instance Two will follow their practice. For example:

* 'Ready for Design', 'Design in Progress' should be used in lieu of 'Design'
* 'Testing in Progress' should be used for 'Testing'

Thank you!


Answers:
author: Rich Sparks
body: Yes, you can do this. You can even vary it by Jira project if you want. However, we don't recommend that because it becomes an administrative burden to keep things in synch.

In Align's configuration for integration with Jira, there's a spot where you can define how Jira states map to Align states (and vice versa.) Align has a specific set of states for each work object (story, feature, capability -- if used --, and epic) and these states can't be changed. That way, there can be a consistent report of the state of work across the enterprise.

You can create what are known as Development Value Streams to support your Instance One and Instance Two scenarios above, and you can then map how each of those custom states maps to Align's standard states.

This article by my colleague [@Kent Baxley](/t5/user/viewprofilepage/user-id/526263) explains state mapping in even more detail. <https://community.atlassian.com/t5/Jira-Align-articles/How-to-Configure-State-Mappings-between-Jira-Software-and-Jira/ba-p/1253519>

comments: author: Suzanne Seaton
body: Thanks Rich! Appreciate the quick answer.
Enablement task
Asked by Reddy:

Hello,

What is an Enablement task in Jira Align? Could someone please share what is this used for and any example would be greatly appreciated.

Thank you.


Answers:
author: Tom O'Connor
body: [@Reddy](/t5/user/viewprofilepage/user-id/3832787) The intention of the different types of work items at the (task, story and feature level) is to be able to report on the different type of work the teams are working on. As[defined by SAFe](https://www.scaledagileframework.com/enablers/) "An Enabler supports the activities needed to extend the Architectural Runway to provide future business functionality. These include exploration, architecture, infrastructure, and compliance. Enablers are captured in the various backlogs and occur throughout the Framework."  

? Scaled Agile, Inc.  
Include this copyright notice with the copied content.  

Read the FAQs on how to use SAFe content and trademarks here:  
<https://www.scaledagile.com/about/about-us/permissions-faq/>  
Explore Training at:  
<https://www.scaledagile.com/training/calendar/>

![Screen Shot 2020-09-17 at 3.13.35 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/110821i2A501C87CED5CEF3/image-size/large?v=v2&px=999 "Screen Shot 2020-09-17 at 3.13.35 PM.png")![Screen Shot 2020-09-17 at 3.14.15 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/110820i0748A5E507EC1D51/image-size/large?v=v2&px=999 "Screen Shot 2020-09-17 at 3.14.15 PM.png")![Screen Shot 2020-09-17 at 3.14.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/110819i6A7F86D292817F74/image-size/large?v=v2&px=999 "Screen Shot 2020-09-17 at 3.14.41 PM.png")