youngmon/atlassian-qna huggingface dataset:
Concurrent editing a word document by multiple users
Asked by jniewt:

We've been having some issues with that, and I cannot pinpoint which side the fault is on. Is concurrent editing of a word document by multiple users with "edit in office" feature of confluence supported or not? Microsoft says:
> The new co-authoring functionality in Microsoft Office 2010 makes it possible for multiple users to work productively on the same document without intruding on one another's work or locking each other out.
>
> You can use this new co-authoring functionality in Microsoft PowerPoint 2010, Microsoft Word 2010, and Microsoft OneNote 2010 documents on SharePoint Server 2010. New co-authoring functionality is also supported in Excel Web App and OneNote Web App.

So it sounds like it is proprietary SharePoint feature. Is that so?


Answers:
author: David Miller
body: Has anyone seen an answer to this question from Atlassian? This capability is fairly fundamental when mixing word documents and confluence pages - it seems to allow you to edit and version the pages separately and will even says it is going to merge changes from multiple users - but it doesn't seem to work.

A clear statement from Atlassian would be appreciated


author: Mario G_
body: Hi community.  

Any news about this ?

comments: author: Nic Brough -Adaptavist-
body: No. Atlassian have no plans to do this.


Tags: ms-office-connector

ms-word
Page tree - expand collaps all elements?
Asked by MM _PREM_:

Is it possible to expand or collaps a page tree for the end user with one click?


Answers:
author: Guilherme V.
body: Hey there,

If found the following workaround from this other [Atlassian Answers.](https://answers.atlassian.com/questions/149272/how-do-i-auto-expand-a-tree-structure-on-the-left-hand-nav)

1. Go to Space admin -\> Themes
2. Go into Documentation Theme configuration
3. Un-select Page Tree
4. Add something similar to the following to navigation  

   |---|----------------------------------------------|
   | 1 | `{pagetree:startDepth=3|searchBox=``true``}` |

The page tree will be displayed as expanded directly in Confluence.

However, take a look on this other [response](https://answers.atlassian.com/questions/21300/how-to-expand-page-tree-in-confluence-4-0-documentation-theme).

Cheers,
My service desk customers connected to public Confluence KB consume Confluence licence
Asked by Kemal Bajramovic:

I have a problem with service desk customers consuming Confluence licence. This is a set-up:

1. I have a Service Desk add-on (v.2.5.9) on JIRA Server (v.6.4.12) and Confluence Server (v.5.7.1) using JIRA Server user directory.
2. I have a service desk project connected to a public Confluence knowledge base (<http://tim.ads.gov.ba/x/LoCW>) with anonymous access allowed and service desk customers self-registration.

Problem:

When a service desk customer register at the Customer portal, it's automatically added as a Confluence user consuming a licence. This user can't log-in to Confluence receiving a message (Not Permitted - You are not permitted to perform this operation.) but nevertheless I loose a licence which eventually leads legitimate users to not being able to create new articles in Confluence.


Answers:
author: Max Romer
body: I have this exact same problem as well. Any new service desk user invited consumes a confluence license when I use the JIRA directory for the user base in confluence.


Tags: jira-service-desk
No links available when using anonymous access
Asked by Briana:

I am logged in as the administrator for both JIRA and Confluence. I am trying to create a link between a project and a space and I get the following error:

"Sorry, there are no links available when using anonymous access, check the permission configuration of the remote application"

I have confirmed that Accept Remote API calls is on.

<br />


Answers:
author: Rodrigo Rosa
body: Hello Briana,

Try the instructions provided [here](https://confluence.atlassian.com/display/FISHKB/There+are+no+links+available+when+using+anonymous+access+error+when+adding+Application+Link+to+a+project) and see how it goes. It's a Stash KB, but it might resolve your issue. :smile:


Tags: jira
number security application at login
Asked by Hsu Yao Chang:

Dear all,

Would it be possible to add number check security as shown as below, Thank you.

number.jpg

for example,

example2.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/number-security-application-at-login/qaq-p/209157?attachment-id=6972){#link_1187c5b6694b7b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35263/1/number.jpg){#display_1187c5b6694b7b_0}  
[](https://community.atlassian.com/t5/Confluence-questions/number-security-application-at-login/qaq-p/209157?attachment-id=6973){#link_1187c5b6694b7b_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35263/2/example2.jpg){#display_1187c5b6694b7b_2}


Answers:
author: Guilherme V.
body: Hey there,

By default, if you user fails to log into Confluence 3 times, the CAPTCHA appears automatically on the login screen.

Kind regards,

Guilherme Viana

Atlassian Support


author: Nic Brough -Adaptavist-
body: Confluence doesn't have that built-in - the closest it has is "captcha" which you should be able to enable in the user configuration, and is only used for account creation and repeated failed logins.

If you feel the need to add this for every login (please, don't - it frustrates valid users and adds no security), you will need to code for it.

comments: author: MattS
body: I agree, captchas are just friction not real security. Google "jira two factor authentication" and start somewhere such as <https://answers.atlassian.com/questions/242660/2-factor-authentication-for-jira> for a better direction


Tags: confluence-administration
what is the business requirements for the confluence: collaboration software?
Asked by Saumya Perera:


Answers:
author: Nic Brough -Adaptavist-
body: There's all sorts of reasons for using Confluence. They mostly boil down to "We want to collaborate with our colleagues". I'd like to give you more information, but the question is so vague, I can't really do much with it. The business requirement really is "good written communication paths"


Tags: confluence-administration
MyAtlassian - inactive users
Asked by Simona Persico:

Hi all,

this morning I entered on myatlassian page and a very strange thing happens:

all users that are billing or technical contacts result to be INACTIVE, me too! But I am logged in!

What is happening?

Someone can help me?

SImona

<br />

[](https://community.atlassian.com/t5/Confluence-questions/MyAtlassian-inactive-users/qaq-p/95923?attachment-id=6802){#link_119181daad176e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16130/1/Immagine.png){#display_119181daad176e_0}


Answers:
author: Glenn Thomas
body: We are seeing the same issue. People can log in and access MyAtlassian, but ALL email accounts are flagged as "Inactive". Did something get upgraded?


Tags: confluence-administration

my.atlassian
Can you maintain two versions of a requirement in the same place?
Asked by Nicholas Straw:

How can you use Confluence to manage a current and a future requirement for the same feature?


Answers:
author: Adrien Ragot 2
body: You just need to write two pages.

By the way, are you talking about the [Confluence Requirements blueprint](https://confluence.atlassian.com/doc/product-requirements-blueprint-329975392.html), or are you using add-ons such as [Requirement Yogi for Confluence](https://marketplace.atlassian.com/plugins/com.playsql.requirementyogi)? Do you use JIRA?
Autowatch on confluence page
Asked by BogdanS:

Hi All,

entering one confluence page i'm automaticaly added to watchers. How can i disable this feautre on this page?

Autowatch is disabled in my accound properties.

Regards


Answers:
author: BogdanS
body: Hi Guilherme,

Unfortunately it is not his this case.


author: Guilherme V.
body: Hey there,

Maybe this documentation can help you:

* [Confluence Sends Email Notifications despite Autowatch is Turned Off](https://confluence.atlassian.com/display/CONFKB/Confluence+Sends+Email+Notifications+despite+Autowatch+is+Turned+Off)

Cheers,
Plugin costs after purchase
Asked by Tamara Djordjevic:

Hello,

Could you please tell us are there any additional costs for plugin purchase after one year? Do we need to pay again for the plugin or this is one time purchase and we just need to purchase renewed licence?

Thank you in advance for your answer,  
Tamara


Answers:
author: Christian Czaia _Decadis AG_
body: Hi Tamara,

I don't know which plugin you're referring to but in most cases plugins are licensed just like core Atlassian applications. If you want support or upgrades after the first year you have to renew your license at 50% of the original license costs.

Cheers

comments: author: Tamara Djordjevic
body: Thank you Christian
Changing a theme for one code block changes themes for the rest of the code block too?
Asked by Hemal Patel:

Hey,

I'm working on a page where I want to use different themes for different code blocks. However, say, if I set Django for one and Confluence for another, it changes both to Confluence.

Can you tell me why is one theme overriding the other?


Answers:
author: Nic Brough -Adaptavist-
body: What happens if you explicitly set other parameters in the separate macros (e.g. set one to cpp and the other to java). Do the blocks have different titles (if any)? What is the pattern for this incorrect pickup (does it always use the parameter for the first macro, last macro, or last edited macro for example?)

comments: author: Julian
body: I've the same problem. Setting on every block explicitly different themes results in that the last used theme is applied to all blocks on that page. I've also set different titles and languages.
why are people not showing up in confluence directory
Asked by Henri Duong:


Answers:
author: Abdoulaye Kindy Diallo
body: Henri,

Please try to go to **\<yourdomain\>.[atlassian.net/wiki/admin/search-indexes.action](http://atlassian.net/wiki/admin/search-indexes.action)** and click on rebuild index.


Tags: cloud

confluence-cloud
How can I make a TOC in the left bar with collapsing/expanding headers?
Asked by Erin Kelly:

*This question is in reference to Atlassian Documentation: [Add a table of contents to a wiki](https://confluence.atlassian.com/pages/viewpage.action?pageId=221451163)*

How can I make a TOC in the left bar with collapsing/expanding headers? Just like this page in the link.

I already have Documentation Theme turned on.


Answers:
author: Nicolas Casel
body: Hi @Erin Kelly ,

With the Documentation theme, you have to check the 'Page Tree' box in 'Space Admin / Themes / Customize / Navigation':

doc-theme-page-tree.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-make-a-TOC-in-the-left-bar-with-collapsing-expanding/qaq-p/307196?attachment-id=1912){#link_11918347683f04}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/51843/1/doc-theme-page-tree.png){#display_11918347683f04_0}


Tags: cloud

documentation-theme

table-of-contents
Content Report Table Macro and combine multiple Labels with AND
Asked by Markus Hubig:

*This question is in reference to Atlassian Documentation: [Content Report Table Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765181)*

I would like to use the **Content Report Table Macro** to display a table of pages who have a specific set of labels, like: (label = kb-how-to-article AND label = server) is this somehow possible?


Answers:
author: bradley_bristowstagg
body: I'm also trying to do this as well as my list of Troubleshooting articles is growing rapidly and I'd like to show them grouped using different Report Table Macro's with different lists of labels.

List1:kb-troubleshooting-article AND myob \| List2: kb-troubleshooting-article AND xero

etc.

--Edit

We are self-hosted.

--Second edit

Found this enhancement request if you want to voted for it:  
<https://jira.atlassian.com/browse/CONF-32635>


Tags: cloud

confluence-cloud

content-report-table-macro
Confluence page title generate
Asked by Hsu Yao Chang:

Dear all,

Would it be generate page title for html code use? We would like to generate page title to html title tag use. Would it be possible to do it ? Thank you.

**\<html\>**

**\<title\>page title\</title\>**

**\<head\>**

**\</head\>**

**\</html\>**


Answers:
author: Nic Brough -Adaptavist-
body: A page title can't be html - you can't use html in links.

As for your suggested html, well, it's already there when you view a page. A bit more complex, but it is there.


Tags: confluence-administration
Brikit theme press designer
Asked by kristof tuerlinckx:

Even with the admin rights I am not able to change the design of the brikit theme press blocks. How am I able to change this?


Answers:
author: Robbie Lee
body: Hi Kristof,Can you supply information on how you're attempting to design the blocks and what you cannot see/use? Also, have you looked at the Brikit documentation for Theme Press?Kind regards,Robbie


Tags: addon-com.brikit.themepress

confluence-administration

theme
Calendars in Spaces - Can't name
Asked by Mark Stevenson:

Is there a permission somewhere required to Name a calendar? As an admin, I cannot click in the "Name" field when creating a new calendar, which means I cannot create any calendars?


Answers:
author: Jason Haag
body: After having the same problem for a while, I found out that this function actually requires the "[Team Calendars for Confluence](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars/cloud/installation)" add-on


author: Anthony Wolski
body: Same here.


Tags: confluence-administration
Restart JVM for production after header update in Confluence 2.5.3?
Asked by Suswana Chatterjee:

We have a wiki running on Confluence 2.5.3. The header was modified earlier this year which crashed the database and it had to be restored to get the wiki up again. We want to remove the modifications now. How can we ensure that the DB does not crash? Also, do we have to restart the JVM since there are 2 servers which are load balanced?


Answers:
author: rrudnicki
body: As addition, we recommend you to think to update Confluence, since version 2.5.3 is pretty old and not supported anymore. Once you have upgraded that, you should be able to raise tickets with Atlassian. Actually, Confluence Support Team can help you with the steps to update your Confluence, if you wish.

Regards,

Renato Rudnicki


author: Nic Brough -Adaptavist-
body: There's no way of stopping the database from "crashing" without knowing what that crash was (what, specifically, does "crash" mean herea?), and what caused it. Changing headers in Confluence is not going to cause a database failure, they don't even store data in there, the worst case is that they might cause Confluence to go "I have no idea what you mean" or possibly read the wrong thing from the database.

The load balancing is irrelevant to Confluence - you can't use it behind a load balancer.
Automatically create index page from custom confluence blueprint
Asked by Web-Dev:

Hi all,

I created a custom blueprint for our requirement needs. Now I want to get a index page automatically created when I ceate a page from my blueprint in a space for the first time.

I saw this functionality when I create a default confluence project requirement blueprint for the first time.

Any recommendations would be perfect.

Thanks,

Marc


Answers:
author: EPS Software Engineering AG
body: Hi,

Our Add-on Page Tree Creator works a bit different than the Confluence blueprints / templates. The PTC-templates are based on normal confluence pages and therefore creating a PTC-template is as simple as creating a Confluence page. Of course you could start creating your PTC-blueprint based on an existing Confluence page. The index page contains a page property report and therefore the pages have to be labeled.

Try our [**Live Examples**](https://focuspro.eps.ch/display/PEPSMarktExample/Marketplace+Examples) (no registration needed).

**[Marketplace link: Page Tree Creator](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeCreator/server/overview)**.

Regards,  
Stephan


Tags: confluence-administration
Is confluence 3.5.13 compatible with windows 2012 ?
Asked by Angadh Kumar Katravath:

Is confluence 3.5.13 compatible with windows 2012 ?


Answers:
author: Nic Brough -Adaptavist-
body: As long as Windows 2012 runs a JVM that Confluence 3.5 will work on, then yes, it'll run there fine.


Tags: confluence-administration
Since end of daylight saving time, calendar entries are one hour off in the Google calendar
Asked by Wolfgang Slany:

*This question is in reference to Atlassian Documentation: [Subscribe to Team Calendars from Google Calendar](https://confluence.atlassian.com/pages/viewpage.action?pageId=273285887)*

Since the end of daylight saving time in Europe last weekend, the calendar entries imported from our Confluence calendar are now shown starting one hour early in the Google calendar.

Changing the time zone in the Google calendar settings for the imported calendar does not change how the entries are shown.

What to do?

Kind Regards, Wolfgang


Answers:
author: rrudnicki
body: Hi Wolfgang,

There was a similar bug on TeamCalendar related to Brazil daylight saving, but that was fixed in the latest version.

In case you are not running the latest version, I recommend you to upgrade that and see if it is working.

If you are still facing the issue, please raise a ticket with Confluence Support so they can gather more details and try to reproduce that internally and confirm if this is a new bug or not.

Regards,

Renato Rudnicki
Since the MS patchday WebDAV Launcher - Excel edit broken
Asked by Manuel Stiem:

Hi,

we do have the problem that we can not use the edit plugin anymore. The Excel crashes on our 2010 MS office.  
How can we fix this problem? our Confluence version is right now: 5.7.4, we want to update next month to the newest version.  

And we have the actual problem, that the search index is not working anymore. The index is idle.


Answers:
author: Mario G?nter
body: Hi Manuel,

did you get Windows Updates? Please try to uninstall Windows Update KB3055034 and give feedback.

Edit: HowTo remove Updates - <http://windows.microsoft.com/en-us/windows/remove-update#1TC=windows-7>

Cheers  
Mario

comments: author: Manuel Stiem
body: Hi Mario,

yes we did install all windows updates. After deinstall of this update it works again.

But why do I have to uninstall that update? Are you going to fix this in the future?

Before I uninstall that on all our machines I would like to understand that point. Thanks.
WEBServer application
Asked by Hsu Yao Chang:

Dear all,

Can we use confluence server for user upload file use? Because we would like to use html macro , we must upload some file to some path for use iframe html code. How can user upload file by user ? Thank you.

\<iframe src="[http://](http://www.w3schools.com)star.confluence.com.tw/"\>\</iframe\>


Answers:
author: Hsu Yao Chang
body: Thank you for your reply.

Because I would like to upload attachment and generate a website link of the attachment for html macro use? We tried and found we can generate a website link as same as [http://10.10.10.207/download/attachments/45613069/20151011.xlsx?version=1\&modificationDate=1446037915108](http://10.10.10.207/download/attachments/45613069/20151011.xlsx?version=1&modificationDate=1446037915108) , but we can not use the address for html macro use. Because we want to use iframe tag for html macro use such as   
\<iframe src="[http://10.10.10.207/download/attachments/45613069/20151011.xlsx?version=1\&modificationDate=1446037915108](http://10.10.10.207/download/attachments/45613069/20151011.xlsx?version=1&modificationDate=1446037915108)"\>  
But when we add the code at the html macro, when user open the page content, it will download the file. But we want to show the attachment content by browser.  
Thank you.


author: Nic Brough -Adaptavist-
body: \>Can we use confluence server for user upload file use?

Confluence has attachments on pages.

\>Because we would like to use html macro , we must upload some file to some path for use iframe html code.

iFrames are for pulling entire web pages from other sites, they have nothing to do with attachments if you use them in Confluence.

\>How can user upload file by user ?

That doesn't make sense. "How can user upload file" is clumsy but clear (A user can upload a file as an attachment), but the "by user" on the end of it makes it nonsense. I don't know what you're actually asking for here.


Tags: confluence-administration
confluence api change user password
Asked by S:

I want to change user password using rest api as Confluence admin. Can you post me an example if it is possible using api. If not is there a way to do it other than GUI ?

I need this on Confluence cloud.


Answers:
author: Mark Snow
body: Their REST API documentation in general is horrible for confluence, and next-to-non-existent for Cloud / OnDemand.

Nothing like they have for Jira, which is far better.

I have been looking for the same thing (REST API for user/password change for Cloud), and I don't think it exists.

Would love to be proven wrong. Currently looking elsewhere for new solutions. Literally can't believe there is any cloud product these days (nigh 2016) that isn't 100% saturated in REST API covering every aspect of control.


Tags: cloud

confluence-cloud
Configuring the Server Base URL - How to undo a mistake?
Asked by Edcor Admin:

*This question is in reference to Atlassian Documentation: [Configuring the Server Base URL](https://confluence.atlassian.com/pages/viewpage.action?pageId=148592)*

I don't see any way to undo a mistake in these instructions. Once I change the Server Base URL, how do I undo this change if a mistake was made?

For example: The current base URL is http://servername.domain.com:8090 and we are planning on changing it to https://servername.domain.com:8443 . However, if there is a problem getting to that new URL, how do we fix the problem?

I assume the same "undo" steps would apply if the Base URL was typo'd, correct?


Answers:
author: Nic Brough -Adaptavist-
body: Shouldn't actually matter that much - the base url is important, but getting it wrong does not stop Confluence being accessible. You can still use the admin functions, including "change base url" by connecting to it on the actual url it is running on.


author: Guilherme V.
body: Hey Edcor,

If you change the server base url you can "undo" that directly in the database. You can check this [documentation](https://confluence.atlassian.com/display/CONFKB/How+do+I+Manually+Change+The+Base+URL) for it. That's the only possible way to change the information instead using the UI.

Nevertheless, the port information and the https you can change they directly in the server.xml file.

* [Running Confluence Over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html)

Cheers,


Tags: base-url