youngmon/atlassian-qna huggingface dataset:
Add Expand macro to template?
Asked by Liz Rollet:

I am creating a template with an expand macro (/expand) on the page. In that expand macro, there is a table which has /variable added to it. I want to end up with a table in the expand macro where the left side has a description and the right has a /variable for each row.

The template has been created and saved. When I choose the template, I can access the variables not in the expand macro without an issue. The expand macro is shown collapsed; when I click to expand it, the page stops being the editable template and turns into a "normal" page for editing. I no longer see my variables and the table in the expand macro does not show any variables in it.  

If I go to Templates and click on the template I just created, I do not see my expand macro in the view - it's skipped right over. I can see everything else.

Is the expand macro not compatible with a template? Can you not have /variable fields in an expand macro? Is there any way around this?  

Please let me know if you have any questions!  
Thank you!  

Liz


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Liz Rollet](/t5/user/viewprofilepage/user-id/1201278)

Just tried to reproduce what you described, and I think I ran into the same problem. Have you tried creating a version of the template without the expand? It seems to be some kind of display problem with the expand.

comments: author: Liz Rollet
body: Hi Laura!  

Yes, we did find that if we removed the expansion macro, the template worked fine. That is the solution at this time.

I am sure this is an edge case and most people don't want to use the expand macro with a template so the workaround is fine for our use case.

Thank you for confirming that someone else is running into the same issue!

Liz


author: J Fincher
body: Edge case or not, I wish this worked. It seems reasonable to me that it should work, and I find myself having to work around the fact that it doesn't work.


Tags: cloud

confluence-cloud
Auto save
Asked by Douglas Mark Carter:

I had a coworker work all day on a confluence page to go away for lunch come back and her pc froze so she had to reboot it. She never published the page before she left and now came back to see she lost a half a days work. Wouldn't it be nice to set up an auto save option??


Answers:
author: Elizabeth Barr
body: Hi [@Douglas Mark Carter](/t5/user/viewprofilepage/user-id/4017133) . Confluence Cloud does automatically save while you draft---the interval is even configurable (by admins), as described here: <https://support.atlassian.com/confluence-cloud/docs/configure-the-autosave-interval-for-drafts/>.


Tags: cloud

confluence-cloud
Does a user need access to a Space to have access to a restrictive page
Asked by Renju Mathew:

Hello all!

My question is in regards to personal spaces or spaces that we wouldn't want all users to view and see. If these spaces have set restrictive pages would it be possible to add users to the restrictive pages only? That way they wouldn't be able to view anything on the space just the pages they've been given access to on said space

Or would they have to be added to the space in order to get access to the restrictive space?


Answers:
author: Mikael Sandberg
body: Hi [@Renju Mathew](/t5/user/viewprofilepage/user-id/4909900),

Welcome to Atlassian Community!

The short answer is yes, in order to access a page the user has to have access to the space.

Confluence is using three different levels of permissions, global, space and page restrictions. You can find out more about them [here](https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/).


Tags: cloud

confluence-cloud
Problem with Cards view
Asked by Pietro Poli:

Hi!  
I use this view <https://trello.com/{username}/cards> to view task of my colleagues' todo.  
Since this morning, however, I have an error when I enter that page trying to see a colleague of mine who declares "Page not found.  
This page can be private. If someone has given you this link, they may need to invite you to one of their message boards or groups. "

How can I resolve?


Answers:
author: ccarrier17
body: Yep having this issue as well, the official contact support said to use the Team Tables view which is not powerful enough yet... we need this feature back ASAP Trello!

comments: author: Michael Pryor
body: There's just a bug in the code. Will be fixed soon.


author: bmort
body: So sorry for this issue. Our recent changes to improve the trello api broke this page unexpectedly. We have a fix and are hoping to release it in about an hour


author: ccarrier17
body: Great, thank you all!


author: Pietro Poli
body: Perfect! Thank you!


author: bmort
body: Hello! ?. The fix has been deployed. This should be working now. Sorry again for the problems this might have caused you and your team!


author: Pietro Poli
body: Hi!  
for me the issue is still there...

=(


author: Pietro Poli
body: Hi [@bmort](/t5/user/viewprofilepage/user-id/1656864) I've the issue yet, can you help me?


author: bmort
body: [@Pietro Poli](/t5/user/viewprofilepage/user-id/4159562) Sorry you are still having trouble. From our end, things appear to be working. Can you give more information on what you are seeing? You are attempting to go to a team members cards page, and its just saying page not found? What is the exact url?


author: Pietro Poli
body: ![2020-11-18 10_37_55-Errore _ Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/118750i01A3937D195B036F/image-size/large?v=v2&px=999 "2020-11-18 10_37_55-Errore _ Trello.png")<https://trello.com/sviluppoyourbiz/cards>

[@bmort](/t5/user/viewprofilepage/user-id/1656864)


author: bmort
body: [@Pietro Poli](/t5/user/viewprofilepage/user-id/4159562) Looks like its actually because there is a typo in the username there :). I think you are looking for [https://trello.com/sviluppo_yourbiz/cards?](https://trello.com/sviluppoyourbiz/cards)
@Trello - Can I add a private column inside the group board?
Asked by ??????? ???????:

Using group board and not leaving it, can I add and use a private colum that I see peronally only?  
Thank for helping :)

<br />

(talking about free account firstly)


Answers:
author: Michael Pryor
body: No, there isn't a way to make only part of the board visible to some people and not others. It would have to be on another board.
I need a board that I can link clients that give me leads then link the leads. Any suggestions?
Asked by Jennifer Parks Dressel:

I need a board that I can have a leads system on. I need to link the leads with the person who gave it to me then be able to follow up and see if I have made contact with them and when I made the contact.

Then I need to be able to link those contacts with the other contact if they become clients.


Answers:
author: Lara
body: Hi Jennifer,

Thanks for reaching out!

We might need a little more information here -- could you please create a ticket at <https://trello.com/contact>?

Also, it might worth exploring the Templates gallery. Here's a CRM Pipeline template that looks helpful: <https://trello.com/templates/sales/crm-pipeline-lrAIa0JW>

Look forward to hearing from you,

Lara  
The Trello Team


Tags: link
I am a sole proprietor, and I want to use Trello for project management with clients
Asked by Maribeth Moore:

I am a sole proprietor, and I want to use Trello with my clients so they can check on the progress at any time. Would I be able to do that on the free version? I just put out a bunch of money already, and am hoping to be able to hold off on this purchase until I'm established. Also, if I do have to go to the paid version, do I have to pay for each client to have access as well?


Answers:
author: Michael Pryor
body: Yes, you can add as many people as you want to your boards. The people you add directly to your boards will only be able to see the boards you add them to.   

Free Teams (later called workspaces) can have ten boards. Paid teams have no board limit.

We do not charge you for collaborators on a single board. So as long as you have one board for your clients, you wouldn't pay for them when you upgrade. If you collaborate with them on more than one board then you would pay for them.

comments: author: Maribeth Moore
body: Thank you! That is very, very helpful!


author: mustafa sener _Hipporello_
body: Hi [@Maribeth Moore](/t5/user/viewprofilepage/user-id/4159323) and [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) ,

I think you can use Hipporello for this purpose as well. I don't know how your flow is starting, but with Hipporello you can design a form to let your clients to create a Trello card from the form. Then they will be able to track the created card from a well-designed help/service desk portal. For each submission, you can add automation rules like send a message like "Your request is received..." after the form submitted. Your client can only see the case s/he created.

You can also, forward your emails to Hipporello to create cards from emails.

Once the card is created, you can do further communication with your clients on Trello card by using the reply function of Hiporello. Each response from your client to email will be added as a reply to Trello card too.

Please check our website for more details. Hipporello is a service desk specifically designed for Trello users to empower them.

<https://www.hipporello.com>
Why can't I add Personal Boards anymore? What changed and why? I have a Gold account!
Asked by Len Blose:

I use Trello on a personal level. I have many Personal Boards set up just the way I like them. Now I cant add boards. I'm forced to create a team that can only have 10 boards. I want to keep my boards alphabetical by title "together" not in separate teams, but a cant add a new one not. Why?


Answers:
author: Michael Pryor
body: Hi Len,

As we move to having all boards in Workspaces, the boards you used to make as Personal will now be Private boards in a Workspace.

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

Eventually all boards will be in a workspace (currently called a team).

comments: author: Samuel Furtado
body: Hi Michael,

Does this means in effect that the possibility of unlimitted personal boards on free accounts will end?

Best regards

Sam


author: Michael Pryor
body: Free accounts can still make more free workspaces/teams.
can I delete boards (up to 10) and keep using at the free level?
Asked by Steve Matthews:

If I use Trello at the FREE level and reach 10 boards - can I delete boards (up to 10) and keep using at the FREE level?


Answers:
author: Kat Warner
body: Trello Teams are being renamed Workspaces soon.

Yes - you can delete boards and create new boards as the limit is 10 active boards per team/workspace.

As a Trello Free user, you can have as many teams/workspaces as you like so there is no limit on the number of active boards you have.

comments: author: Steve Matthews
body: Thanks for the answer and the policy, as a non-profit that is very helpful.


author: Michael Pryor
body: <https://help.trello.com/article/1132-non-profit-discount>

75% off.
I accidenally archived a Trello board with lots of cards but cannot seem to undo the action
Asked by Mark Coleman:

Anyone know how to retrieve an archived board with lots of cards on it?  

Thanks in advance for any help!


Answers:
author: Michael Pryor
body: Do you have any emails that referenced the board? If you follow the link to the board from somewhere (I'm sure there is a way to do this in app, but having trouble finding it quickly) or check your browser history - then you can unarchive it there.

comments: author: Mark Coleman
body: Huge thanks, someone at my company found a way in the end. Really appreciate your response though.
Connecting to Rocketbook
Asked by Sherry Reilly:

I just got Rocketbook. Supposed to connect to Trello as a supported app. Now that Atlassian took over, please help me. It won't make the connection. I want my notes in my Rocketbook to be able to upload to my Trello boards.


Answers:
author: Cody C.
body: What sorts of issues or error messages are you seeing with making that connection now that the login flow is going through Atlassian? I think the best bet to troubleshoot further would be two-fold:

1. Get in touch with Rocketbook to see if they're needing to update any portion of their app to accommodate the Atlassian login flow
2. Send a message to us through our support portal (<https://trello.com/contact>) with a screenshot of the page that's preventing that connection from being made. With that, we'll be glad to take a closer look with you!


Tags: connection
Hi, I want to add a new board but I don't want it to be a Trello Workspace Board? What to do?
Asked by Kerri Nidenberg:

Everytime I add a new board, it goes to Trello Workspace instead of my Personal Boards where I want it to go. How do I make the board go to Personal Boards?


Answers:
author: Michael Pryor
body: Tldr; teams are going to be renamed workspaces and "personal" is replaced by "private"

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>
Trello Infelizmente ocorreu um erro inesperado.
Asked by Sid Ramos:

Ol?, estou recebendo este erro ao tentar mover um cart?o via app/celular:

"Trello Infelizmente ocorreu um erro inesperado. Pode ser que as altera??es recentes n?o foram salvas".

N?o consegui encontrar nada sobre o assunto no f?rum. Fica postado a pergunta.

Obrigado,

SLR


Answers:
author: Sid Ramos
body: Thanks [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) for your help.

I have just found the reason:

For the same problem I have a different feedback in my mobile and in my desktop computer. While in my mobile phone I have the message "Infelizmente ocorreu um erro inesperado. Pode ser que as altera??es recentes n?o foram salvas", in my desktop computer I had the following message:

"Moving this card would put the destination board over the limit of 50 custom field dropdown options".

In my case, I have different boards but I had to type the dropdown list manually in all boards. They were supposed to be the same, but as there was a mistyping in one list, then when trying to move the same list (50 to 50), Trello showed me that was not possible due to the 50 itens limit. What I did was to correct the mistyping and keep the 50 itens in both list. as they are exactly the same (50 itens in the dropdown list) in all boards, now I can move the cards fine from board to board.

Thanks for the help,

SLR


author: Soumyadeep Mandal
body: Hi [@Sid Ramos](/t5/user/viewprofilepage/user-id/4158695) ,

Welcome to the community!

Basically, It happens because of the browser or app cache. So you just need to clear the cache and restart the app or browser and then it will work fine.


Tags: error
Butler: Sort by due date but ignore completed dates
Asked by Thibault Molleman:

Hi,

So I'm trying to do a sort:

when a due date is set on a card, sort the list by due date ascending and then by custom field "Datum" descending

But my problem is that it also puts cards with due dates at the top that are already completed. But I only want it to put uncompleted cards at the top. Then the rest just is just sorted by that custom field

Any ideas if this is possible?


Answers:
author: Cody C.
body: I just wanted to share the solution that Thibault shared with me through support:

Since this isn't supported by Butler by default, instead he added an invisible label called "not complete" and makes sure that it's in sync with the due date's completion status. This gives him the option to sort by that hidden label to effectively sort the cards to exclude completed tasks.

Another option would be to use our Card Search filters in the board menu to exclude cards Not marked as complete: <https://help.trello.com/article/787-filtering-cards-on-a-board>


Tags: butler
I lost my data - connexion problem
Asked by Clotilde Berenguer:

I have different mails (personnal, professionnel). After cleaning my cookies, I lost my connexion. Now I have 4 different Accounts (my mane, my name1, my name2...), and I didn't manage to connect to my fisrt account.

How to connect only with the name of my account ?

Thanks for you're help I can't word I lost my data.

Clotilde


Answers:
author: Cody C.
body: The best way to connect to an account is to log in using the email address used during signup. Sometimes you can find clues about that if you look through older notification emails, and find one from the board you need to connect to.

If you don't remember that email address, please write to us at trello.com/contact and we can help find it!
card member
Asked by Henk Wim van Dorssen:

I've noticed that the background of a card member's initials vary in color; some are red, others blue...

* Why?
* Does it have any meaning?
* Can I change this?

Best regards,

HaWe


Answers:
author: Ollie Guan
body: Hello [@Henk Wim van Dorssen](/t5/user/viewprofilepage/user-id/4158087) ,

please refer to this post.

<https://community.atlassian.com/t5/Next-gen-questions/How-do-I-change-the-color-of-my-letter-avatar/qaq-p/1441623>

comments: author: Henk Wim van Dorssen
body: Thanks! That makes things clearer...


Tags: card

user
How can I know how many cards are there totally?
Asked by Ellen Tsai:

Is there ant quick way to know how many cards are there on my board? without counting it one by one.


Answers:
author: Vero Rivas
body: Hi [@Ellen Tsai](/t5/user/viewprofilepage/user-id/4157985)

It's very easy, go to the menu, look for the option "Find Cards" and put an asterisk "\*"

<br />

Then press enter and all the lists will appear with the total number of cards.

![trello.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117964i1D0A3524B069D9E6/image-size/large?v=v2&px=999 "trello.JPG")

I hope the answer is useful to you

Regards
Trello.authorize() has stopped working for me?
Asked by nordicair_admin:

When I use Trello.authorize() after enabling a custom Power-Up I first get a page where I have to login

![Sk?rmbillede 2020-11-12 kl. 09.55.08.png](/t5/image/serverpage/image-id/118008iCAB113B9305AC5B0/image-size/large?v=v2&px=999 "Sk?rmbillede 2020-11-12 kl. 09.55.08.png")

After that an Allow page:

![Sk?rmbillede 2020-11-12 kl. 09.55.46.png](/t5/image/serverpage/image-id/118009i4CCC108E2A1C1D45/image-size/large?v=v2&px=999 "Sk?rmbillede 2020-11-12 kl. 09.55.46.png")

And after that only a blank page... Success or error is not returned.

```
window.Trello.authorize({
    type: "popup",
    name: "my app",
    interactive: true,
    expiration: "never",
    success: function () {console.log("Success") },
    error: function () { console.log("fail"); },
    scope: { write: true, read: true },
});
```

<br />

The problem has appeared now but it has worked before - Any Ideas?


Answers:
author: nordicair_admin
body: Check out this topic --- <https://community.developer.atlassian.com/t/allowing-an-app-to-use-the-trello-api-stopped-working/42709/28>

comments: author: nordicair_admin
body: Thank you VERY much ? This did the job ?


Tags: authentication

user
cards disappeared from view
Asked by David Guccione:

Hi,  
I was adding a card, looking down at my keyboard as I typed a note, I looked up and All the lists had collapsed. The cards aren't showing now, but are still there, and I can't seem to figure out how to reverse that setting so that all the cards are visible. It is only on one board not all of the boards.  
Do you have any suggestions?


Answers:
author: David Guccione
body: never mind, someone else had the same post. Just hit x to clear the search bar.

comments: author: Gillian Jackson
body: X in search bar did not work!
Can't seem to add more than one PERSONAL board to my account.
Asked by Kirsty Gardiner:

ANY board after the initial personal board, only allows me to add boards as the company boards I am link to in a team. I have gone into the home section and where it lists Personal boards, I have one, then next to it is a button to ADD board in personal boards. I click that, but it won't allow me to add it as a personal board. Any suggestions?


Answers:
author: Michael Pryor
body: Hi Kirsty,

We added a help doc on this topic here:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: Kirsty Gardiner
body: Thanks Michael. So the answer to this is to create multiple teams (even if you are the only team member) within the free account, in order to create more than one personal board? What is the limit of boards for a free account then using this method? And will any of those boards be attributed to the maximum number of boards in any other external team I am in?


author: Michael Pryor
body: A free team/workspace can have up to 10 boards. A Business Class team has no board limit.
Butler Rule - How to Move a single card from one list to another list
Asked by Marc Pfeiffer:

I am trying to set up the following rule.

**If List "Doing" has zero cards assigned to me**

**Then**

**Move the topmost card assigned to me in the List "This Week" into the "Doing" List.**

This will then allow me to hide all the lists on my board except for the "Doing" List (using the chrome extension Trellist) and whenever I complete a card by moving it from "Doing" to "Done" the next one I've already prioritized in the List "This Week" will show up in the "Doing" list I have.


Answers:
author: Ryan
body: Hi Mark,

The trigger for the rule should be possible, however, there isn't a way to create an action that finds the top card of another list and then to move this. Would it be possible for you to set up a button that you can press to pull cards into your list? This way you could use an action such as this to move a card from one list to another: <https://share.getcloudapp.com/o0uqbgwb>. Once again, there isn't a way to select the topmost card, but this would bring a random card across from that list.

I realise this isn't exactly what you're looking for, but I wanted to give you some other options to think of other ways that you could automate your workflow.

Thanks!

Ryan
How to delete cards, no option anywhere
Asked by Erin:

I have a couple of extra cards I want to delete, but I don't see the option anywhere.

I've archived it, unarchived it, and tried my best to find an option anywhere I could but I just don't see one.

Attached is an image of what I'm seeing on my screen.![Screenshot (16).png](https://community.atlassian.com/t5/image/serverpage/image-id/117951i66F15684017E0089/image-size/large?v=v2&px=999 "Screenshot (16).png")


Answers:
author: Ollie Guan
body: Hi [@Erin](/t5/user/viewprofilepage/user-id/4157727) ,

To delete a card, you must first archive it. Click the card to open it, then choose "Archive" from the bottom right. After archiving, a new "Delete" option will be available. Because deleting a card is unrecoverable and permanent, this requires a confirmation click.

<https://help.trello.com/article/795-archiving-and-deleting-cards>

comments: author: Erin
body: But when I archive a card I don't have the option. Refer to the attached image. I literally do not have any other option besides sending it back to the board and putting them in an endless loop of archiving and un archiving.


author: Dan Ivory
body: Hey [@Erin](/t5/user/viewprofilepage/user-id/4157727)

This Power-Up can save you the need to archive a card first. It creates a "delete" button on each card.

<https://trello.com/power-ups/5d0859bfbe10fe7460b4390a>

![card-delete.gif](https://community.atlassian.com/t5/image/serverpage/image-id/118014iDD2E580062E52198/image-dimensions/417x246?v=v2 "card-delete.gif")


author: Erin
body: Does it cost anything to use the power up? I looked yesterday and it seemed like it did.

Edit: I added the power up but I'm still not given the option. It says it's enabled but nothing has changed, no new buttons anywhere.


Tags: card

delete

list