youngmon/atlassian-qna huggingface dataset:
Clickable link attachments of trello directly from a list?
Asked by Kirtan Thakkar:

Is there any way (power-up / chrome extension) I can directly click on the link that is added as the attachment to the card. I wanted to use a board as a bookmark and make it as a new tab page. Can anyone help?


Answers:
author: Mike
body: Hi Kirtan,

I'm not aware of any way to do that, unfortunately! To get to the attachments section of a card, you're going to need to click on the card to open it, and then open the link from there. I'll be sure to let our team know this is something you'd like to see in the future!
Accessing private board data
Asked by cesar-dux:

I am working on a personal application which requires me to retrieve the lists of a specific board I have chosen so that I can later perform operations on those lists. However I am unable to GET the list data from private boards.

To access public boards in the past I have been able to get away with not using my API Key and Token. However, if I do this with private boards I am told I do not have authorisation to access this data.

When using the following GET request: [https://api.trello.com/1/boards/xxx/lists/\&key=xxx\&token=xxx](https://api.trello.com/1/boards/5be7fcd2be9bb287dc953a92/lists/&key=283a076d40d84005babd71d983469e5e&token=cb763fbda41db415682bc83ffa24e50491d275bb80aeab5be7fe87c8e1acf7d7) I receive the following error:

```
Cannot GET /1/boards/xxx/lists/&key=xxx&token=xxx
```

Any help would be greatly appreciated!


Answers:
author: marc -Collabello--Phase Locked-
body: [@cesar-dux](/t5/user/viewprofilepage/user-id/2775413)

When looking at your GET request, I think the format is no ok. Try this:

```
https://api.trello.com/1/boards/5be7fcd2be9bb287dc953a92/lists?key=283a076d40d84005babd71d983469e5e&token=cb763fbda41db415682bc83ffa24e50491d275bb80aeab5be7fe87c8e1acf7d7
```

So, no slash after lists, but a ? before the first parameter. You can also check the docs here:

<https://developers.trello.com/reference#boardsboardidlists>

and look at the cURL code example.

comments: author: cesar-dux
body: Rookie mistake, thanks!!
Issues Creating Trello Account
Asked by Joe Martin:

My goal is to create a unique Trello account for a shared email alias that my team uses. I'll outline the flow of steps that I have been taking below and indicate where the blocker is occurring:

1. I log out of my Trello account. Let's call it 'me@email.com'
2. I navigate to this page: <https://trello.com/signup>
3. I fill in the fields to create an account with my team's email alias. Let's call it 'myteam@email.com'
4. I click the "Create New Account" button
5. **BLOCKER**: I am taken to the Trello.com dashboard view and am logged in as 'me@email.com' and am not offered any feedback as to whether my "Create new Account" request has been submitted

**Subsequent Troubleshooting Steps**

1. After moving through this flow I checked the Junk Email folder and the primary Inbox folder for 'myteam@email.com'. There is nothing there.
2. I went back into Trello to see if an account had already been created for 'myteam@email.com'. Trello reports that it does not have an account for 'myteam@email.com'.
3. I used my Incognito browser for the entire flow. Somehow it still logged me into 'me@email.com'.

I'm sure there is a solution here and it is most likely tied to something I'm not seeing or doing. Help me out, community?


Answers:
author: Garrett
body: Hey [@Joe Martin](/t5/user/viewprofilepage/user-id/3344448)

Sorry to hear about the trouble here. So that we can take a closer look at this, would you mind reaching out to us at <https://trello.com/contact>

Thanks!
Share differents cards from many users on the same bord with synchronisation
Asked by Anthony Nrj Propre:

Share differents cards from many users on the same bord with synchronisation


Answers:
author: Jodi LeBlanc
body: Hi [@Anthony Nrj Propre](/t5/user/viewprofilepage/user-id/3340808) have you considered the Trello Unito Power-up? Here is a link with more information: <https://blog.trello.com/trello-unito-power-up>

Let me know if this helps.

Thanks,

Jodi
Butler rules / calendar using custom field to shift cards between 2 lists
Asked by HSSEQ Thome:

***every day, move each card in list "Zzzzz" with custom field "OPEN" set to a date between 0 and 1 days from now to the bottom of list "Window Open"***

I have created a custom date field "OPEN" and i am trying to get the cards to move between lists "Zzzzz" and " Window Open" with the calendar rule i have created in Butler.  

However the cards are not moving, is there something wrong with the rule which i have set?

If the date in custom field coincides with the date today / if the date in custom field occurs before today, I would like to move it from "Zzzzz' to the "window open" list.

Would appreciate if someone could render some help on this. Thanks in advance!


Answers:
author: Katrin Anger
body: [@HSSEQ Thome](/t5/user/viewprofilepage/user-id/3081876)

What type of custom field is this field "OPEN"?


Tags: butler

rule
Trello - Prevent Circle Notifications From Appearing When Cards Are Moved
Asked by pihish:

I noticed that a circle notification appears on the bottom left hand corner of a card whenever another user writes a comment on the card directed at me or when the card is moved between lists.

How do I stop the circle notification from appearing when the card is moved between lists? I only want to see the circle when someone directs a comment towards me on the card.


Answers:
author: Mike
body: Hi there,

It sounds like you're either a member of the card, or watching at some level---you might be watching the card, the list, or even the entire board. When you opt in to notifications via Watching, you can't granularly choose which actions notify you and which don't, but you may find that you can unwatch wherever you're currently watching, and that'll stop the notifications you don't need. You'll always be notified for mentions!
Removing attachments automatically
Asked by HSSEQ Thome:

Is there a way to remove attachments from a Trello card automatically after copying the card to another board?


Answers:
author: Jodi LeBlanc
body: Hi [@HSSEQ Thome](/t5/user/viewprofilepage/user-id/3081876) I am not aware of a way to do what you are describing after you have already copied the card, however you can copy the card and remove the tick box for attachments so that they are not copied with the card. Here is a link with more details:

<https://help.trello.com/article/802-copying-cards-lists-or-boards>

comments: author: HSSEQ Thome
body: Hi Jodi,

Thanks for the information. I have automated the card copying using butler, so I guess manual tick box removal is not an option.


author: Jodi LeBlanc
body: Thanks [@HSSEQ Thome](/t5/user/viewprofilepage/user-id/3081876) at this time I don't see a way to do it, perhaps you could put it in as a feature request: <https://help.trello.com/article/724-submitting-feature-requests-for-trello>

It would be very convenient and if there was a tick box to remove attachments for the full board copy, like there is for individual card copy.

Thanks,

Jodi


author: Adam Burnett
body: I would also be very interested to know if this will be a feature offered in the future?

Thanks

Adam


author: Jesper Ordrup
body: + 10


author: Mark Fowles
body: +1 from me.


author: karl
body: +1


author: Harley
body: yes this is a needed feature, bit sure why it can be done with a manual copy but not through butler, seems silly


author: TechBloom
body: Any update on this?


author: Lenka Schr?pferova
body: Yeah, any update for this?

We need it :)


author: Mark Cronin
body: Any update on this, would be very useful
What is the definitive distinction among reviewing notifications or Home (up next and highlights)?
Asked by Craig Lemberger:

I have over 20 employees updating and creating cards--all of whose notifications I get. I often click on the notifications and review. But I also tried Home and its Up next and Highlights.

I am confused over the difference between Notifications in the Notifications stream and looking at Home. What is the difference in their purpose?


Answers:
author: Jodi LeBlanc
body: Hi [@Craig Lemberger](/t5/user/viewprofilepage/user-id/3337318) that's a great question! I was not able to find anything in an article format that explains the difference, but in my opinion the notifications are a list that everything you are watching or mentioned in and you need to go into the notification to see what happened. As for the Home screen, it is a bit like a dashboard that you can action on the fly, you mentioned for example the What's Next and the Highlights, instead of having to open each card you can fly through your list by replying on the spot.

Here is an article that explains the Home screen features in more detail:

<https://blog.trello.com/trello-home-view>

Thanks,

Jodi
Trello Connector for Jira Server not possible to install
Asked by Max Kloosterman:

We're on the latest version of Jira and the trello connector doesn't yet seem to be compatible with this version. Is the connector still maintained?

Kind regards,

Max


Answers:
author: Mike
body: Hi Max,

As far as I know! I'll pass your message on to the Jira team as they maintain that connector, to let them know you're looking for it!


Tags: jira-server
Confluence Spaces vs HORIZONS Spaces
Asked by Frankie Gonzalez:

I am new to Atlassian's tools (moving from SharePoint). Rookie question: What is the difference between CONFLUENCE SPACES and HORIZONS SPACES. I am pretty sure this subject has been covered before, please my apologies if that is the case.

Francisco G.


Answers:
author: Vikrant Yadav
body: Hi [@Frankie Gonzalez](/t5/user/viewprofilepage/user-id/4499825) Welcome to Atlassian Community!

Space is a place in your Confluence, in which you can put related things, such as content, pages, and documents. Spaces provide you with the opportunity to collaborate on a project with your team or a group of people.

Each space has its own permissions, which assign administrator access or other privileges to individual users. You can create as many Confluence spaces as you want, and then archive or delete them later as needed.

<https://www.atlassian.com/software/confluence/guides/get-started/confluence-overview>

Horizon Space :- I think it's Space which is created in your Confluence. It's not an another application like Confluence.

Thanks,

V.Y
Possible to use Jira Scriptrunner enhanced seach filter in Jira Issues macro?
Asked by Rich Scire:

grainger.atlassian.net

Migrating to Confluence cloud, we have a lot of on-prem Jira Issues macros that use Scriptrunner advanced JQL functions. For example *project = OHMOD AND status != closed AND issuefunction in hasLinkType(Blocks) order by Sprint, fixVersion*

In the cloud, I created a Scriptrunner enhanced search filter with this JQL: *issueFunction in linkedIssuesOf("project = OHMOD AND status != closed", "blocks") order by Sprint, fixVersion*   

When I specify the name of the filter in the Confluence Cloud Jira Issues macro, it can't be found. Putting the JQL directly in the macro doesn't work either. Is it possible to display the results of an enhanced search in Confluence?


Answers:
author: Kristian Walker _Adaptavist_
body: Hi Richard,

I can confirm that inside of **ScriptRunner for Jira Cloud** that you must write your filter on the **Enhanced Search**page.

However, I can confirm that you can **share** this filter and this will then create a standard Jira filter with the same name where the issue keys returned by this filter are synchronised to and you can specify this filter on Agile boards or in the Jira filter macro in Confluence in order to return the issues.

I can confirm we have a knowledge base article located [here](https://docs.adaptavist.com/sfjcl/jql-query-returns-issuefunction-is-not-found-error-48300685.html) which explains how to use the results of enhanced search filters in places such as Agile boards which explains this in more detail.

I hope this information helps.

Regards,

Kristian

comments: author: Erdir Ungan
body: Well, this means the filter we created on Scriptrunner is not updated dynamically right?

For example if there is a new issue that meets the criteria... it won't show up in the standard filter until we sycn the filters again manually...

Might help with some use cases but will cripple the use of our previous JQLs... It's sad that the functionality could not be carried over to cloud as it was.


Tags: advanced-search

cloud

confluence-cloud

macro

scriptrunner
Looking for macro help in Page design for template use
Asked by Jasen Plets:

I'd like to allow for a single field to be used to enter a jira project ID on a confluence page, and have that project ID automatically populate in tagged fields throughout the page to pull project information from existing macros.

So for instance, at the head of the page, a field entered when the page is deployed, uses the jira project ID entered to pull the Burndown charts, or other reporting macros, configured on the page ahead of time, but unlinked to a specific project.

Does anyone have any advice on how I could deploy a tool like this?

Thanks!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Jasen Plets](/t5/user/viewprofilepage/user-id/4482285) and welcome to the community!

This macro looks like a lot of custom work. There isn't one with the out of the box Confluence functionalities, so you either have to make yourself one macro, or look on the marketplace for an app that suits your needs.


Tags: cloud

confluence-cloud

macro
Adding multiple external gadgets to a page
Asked by Karl Samson:

I'm trying to add multiple external gadgets from Jira Dashboard, to a page, but it will only allow one per page, but will then allow other in-built gadgets to accompany it, but not an additional external gadget?

Is this a bug or a page / template restriction on pages?

Thanks.


Answers:
author: Liam Green
body: Hi [@Karl Samson](/t5/user/viewprofilepage/user-id/3611064)

Are you getting an error message of some sort?

Thanks,

Liam


Tags: confluence-server

server
Is there a known issue with Pie Charts?
Asked by Tracy Langston x2472:

I am getting an error 'Unable to render JIRA chart macro due to an execution error'

I get the same with the Created vs Resolved Chart, but Two Dimensional works fine.

I have tried using the jira filter (filter=20152) and also tried the JQL, same result.

My Query is not complex (project = "AppSuite Common" AND type = Initiative AND labels = CommSurge AND "Product Priority" \< 3)


Answers:
author: Brant Schroeder
body: [@Tracy Langston x2472](/t5/user/viewprofilepage/user-id/4499338) Are both your Jira and Confluence instances on Cloud? Are you still having the issue?


Tags: cloud

confluence-cloud
Getting transparent blank screen (error 500) when we click on CreateTest module in Zephyr Squad
Asked by AnjaliKulkarni:

![zephyr_error 500.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/154068iB56FE7BA3EA31E71/image-size/large?v=v2&px=999 "zephyr_error 500.jpg")


Answers:
author: Ashutosh Sahoo
body: <https://status.atlassian.com/>   
Please check and subscribe.

Jira is facing some issue


Tags: cloud

confluence-cloud
How do I query the database to list the users in the specific group.
Asked by Mike:

I want to look up users in the database that belong to a certain group i.e. "space-managers"


Answers:
author: Nic Brough -Adaptavist-
body: If you're using internal accounts, you'll need to join cwd_membership to cwd_user to find a (human) list of people in a group. And cwd_group to see the human names of the groups.

comments: author: Mike
body: Thanks for answering! Would you be able to write out the SQL? We are using a MySQL instance.


author: Nic Brough -Adaptavist-
body: select \* from cwd_membership join cwd_user on cwd_membership.child_user_id = cwd_user.id;

Is the raw starting point in postgres (should translate to MySQL without any fuss). You probably want to add a second join on cwd_group if you want the group names too.


author: Philippe PEREZ
body: For faster reference, the MySQL code is:

```
SELECT u.*
FROM cwd_user u
JOIN cwd_membership m ON m.child_user_id = u.id
JOIN cwd_group g ON m.parent_id = g.id
WHERE g.group_name = 'GROUP_NAME_TO_CONSIDER'
```


author: Patrick Vanhoof
body: Why do you want to query the database when the information is available in Confluence, see <https://community.atlassian.com/t5/Confluence-questions/How-do-I-view-a-list-of-confluence-administrators/qaq-p/1767470>?

comments: author: Philippe PEREZ
body: Because you may want to list the users of confluence-users and have 15.000 of them ;-).


Tags: confluence-server

database

query

server
scheduled daily backups not happening to requested location
Asked by vivekrao_k:

HI Everyone,

We have scheduled daily backups and the desired path mentioned for backup to store is in D/ drive but the backups are happening to F/ could one of you help us to know, what would be the reason for this also is there any solution available to fix the same.

TIA,

Vivek


Answers:
author: Nic Brough -Adaptavist-
body: How have you configured the backups? Did you specify a path in the setup?

comments: author: vivekrao_k
body: HI [@Nic](/t5/user/viewprofilepage/user-id/460231)

thank you for the comment, yes we have mentioned a path in setup. without mentioning we will get a default path , but the backup was not storing in default path as well.


Tags: confluence-server

server
How to add Jira Project link in a software project space in confluence using REST api.
Asked by Komal Sharma:

We are trying to create software project space using below REST api.

/rest/create-dialog/1.0/space-blueprint/list

But we are not able to link Jira project with the created space.


Answers:
author: Kishan Sharma
body: Hi [@Komal Sharma](/t5/user/viewprofilepage/user-id/4498978) welcome to the community. Once the confluence space is created, have you tried linking jira project manually? Is that working or some permissions issues ?

I have fond [this useful article](https://valiantys.com/en/blog/atlassian-administration/advanced-tips-creating-a-linked-confluence-space/), which might help or at least will give you an idea of what you can do to link the confluence space and jira project.


Tags: confluence-server

server
How to implement forums on Confluence?
Asked by matthias_lutz:

Hello,

We are in the process of implementing internal communities/forums based on Confluence. Does anyone use this app [https://marketplace.atlassian.com/apps/1211273/community-forums-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211273/community-forums-for-confluence?tab=overview&hosting=cloud) or know who does? We would be very interested in how the app behaves in live operation.

Looking forward to feedback!

Many thanks in advance!

Matthias


Answers:
author: Brant Schroeder
body: [@matthias_lutz](/t5/user/viewprofilepage/user-id/3628550)

If you do not hear from anyone, you can always try it for free for 30 days. This is a great way to see if an app will meet your needs before purchasing it.

comments: author: matthias_lutz
body: Dear [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) ,

thanks for the hint! We eventually will do that :-)

Best regards

Matthias


Tags: confluence-server

server
Websequencediagrams cannot be installed on this Cloud instance.
Asked by James Howe-Davies:

Dear Confluence team,

I have site-admin privileges, have ticked the boxes to Enable private listings/Enable development mode, but am now facing this error (screen shot below):

**<https://www.websequencediagrams.com/confluence/wsdmacro-5.0.0.jar> cannot be installed on this Cloud instance.**

Here is the page from WSD: <https://www.websequencediagrams.com/confluence/>

Please you provide guidance on how I can install the WSD plugin on my cloud instance of Confluence?

Many thanks, James

![InstallWSDintoConfluence-2021-08-02.png](/t5/image/serverpage/image-id/154040iD7DB737673A8B991/image-size/large?v=v2&px=999 "InstallWSDintoConfluence-2021-08-02.png")


Answers:
author: Nic Brough -Adaptavist-
body: Correct. .jar files provide Server apps to Confluence, which Cloud does not support.

You will need to find a Cloud equivalent for this app.

comments: author: James Howe-Davies
body: Thanks for the answer. I have now contacted the team at websequencediagrams.com and will post their answer once received - fingers crossed they have created a Confluence Cloud equivalent...


author: James Howe-Davies
body: Great news - Steve Hanov from WebSequenceDiagrams has responded to me and now created a Confluence Cloud compatible version - which works fantastically.

He has confirmed I can share the link with the community:   
<https://www.websequencediagrams.com/confluence/atlassian-connect.json>

So in summary to get working:

* Make sure you have site-admin priveledges.
* Go to Manage apps
* Go to Settings an ensure Enable private listings and Enable Development mode are ticked
* Go to Upload app
* Paste the above URL into the "Enter app descriptor URL"

Hey presto!

Thanks for being so reactive and well done Steve and the WSD team!


Tags: app

cloud

confluence-cloud
How can I turn a manually built footer into a reusable macro for Confluence knowledge base articles?
Asked by Bryan Nakambonde:

I designed a basic footer for a Confluence knowledge base. The footer has a **live search** macro and a **page tree** macro and another section with hyperlinks to external/additional educational resources (these links vary per page)  

I would like to convert that footer setup into a macro that I can insert on other pages because I have 10s of pages and it would be daunting to recreate this manually.   

How can I go about doing this or having someone from Atlassian/Confluence assist?


Answers:
author: James Dellow
body: The easiest way to do this is with the Include Page macro:

[Insert the include page macro \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/)

Otherwise have a look at [Forge](https://developer.atlassian.com/platform/forge/) or the approach I describe in this article still works:

[How to create simple custom macros in Confluence C... - Atlassian Community](https://community.atlassian.com/t5/Confluence-Cloud-articles/How-to-create-simple-custom-macros-in-Confluence-Cloud/ba-p/1227422)


Tags: new-to-confluence

server
Confluence crashes when editing a page
Asked by Steph:

Hi Everyone,

When I edit some pages in confluence, the page hangs and then crashes:

* Edit page
* Start typing \> Nothing happens
* Get browser (Chrome) page not responding error message.

It happens on 2 different pages.

I cleared my cache, and disabled extensions, but without success


Answers:
author: Steph
body: Ok, the answer to the above seems to be:

- Remove user access to the page

- Add user to the page again

(Welcome back to 1990) ;P


author: Alexander Pappert
body: do other users (maybe with different browsers) have the same problem?

comments: author: Steph
body: No, I'm the only one having that issue.


Tags: cloud

confluence-cloud