youngmon/atlassian-qna huggingface dataset:
Can you change color of my icon?
Asked by SoYeon Christina:

![Capture.PNG](/t5/image/serverpage/image-id/133058i6B6025B4B22A7BC9/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Ang?lica Luz
body: Hello everyone,

Hope you are all safe and well!

I came here to say that now it's possible to change the avatar color and initials directly on your profile.

The steps I mentioned before still can be used in case you need a more customized color.

To use this new feature, please, access your profile on <https://id.atlassian.com/manage-profile/profile-and-visibility>.

Click on your Avatar \> Create initials avatar.

![Screen Shot 2021-10-22 at 15.28.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/166279iBEAB48E59DF36113/image-size/large?v=v2&px=999 "Screen Shot 2021-10-22 at 15.28.56.png")

There are seven different colors and you can use up to four characters.

![Screen Recording 2021-10-22 at 03.30.58 PM.gif](https://community.atlassian.com/t5/image/serverpage/image-id/166280i4B62ED7EB192E1FA/image-size/large?v=v2&px=999 "Screen Recording 2021-10-22 at 03.30.58 PM.gif")

Kind regards,  
Ang?lica


author: Ang?lica Luz
body: Hello [@SoYeon Christina](/t5/user/viewprofilepage/user-id/4290697),

Welcome to Atlassian Community!

The color for avatars is chosen based on an algorithm and it's not possible to change that. There was a feature suggesting that, but it was closed since it's possible to upload your own avatar.

* [Users would like the ability to change the First Initial Avatar color however they like](https://jira.atlassian.com/browse/JSWCLOUD-10521)

> Many thanks for this Suggestion, however, this is not something we plan to add to JIRA Agile at this time.
>
> The color is chosen based on an algorithm using the name, unfortunately in this case the same result is occurring. It may be that this is remedied in the future if the color palette is extended but we will not be changing this automatic avatar type to have a manual override.

As a workaround, you can generate your own avatar with your initials.

I found the websites below where you can create the avatar and choose the color you prefer:

* <https://ui-avatars.com/>

Example:

![Screen Shot 2020-07-28 at 14.22.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/133076iCD449ECCABE3DD89/image-dimensions/113x115?v=v2 "Screen Shot 2020-07-28 at 14.22.38.png")

[https://ui-avatars.com/api/?background=0D8ABC\&color=fff\&name=Angelica+Luz](https://ui-avatars.com/api/?background=0D8ABC&color=fff&name=Angelica+Luz)

* <https://codepen.io/felipepucinelli/pen/QyVJbM>

Example:

![Screen Shot 2020-07-28 at 14.25.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/133077i6B8749DB94A96226/image-dimensions/385x206?v=v2 "Screen Shot 2020-07-28 at 14.25.19.png")

Hope this helps!

Kind regards,  
Ang?lica
Trying to create a Butler Bot Command to send me a list of all the Members on the Board
Asked by Kenneth R Moore:

Is this possible to find all Board Members


Answers:
author: Iain Dooley
body: [@Kenneth R Moore](/t5/user/viewprofilepage/user-id/4290511) there's no way to do this from Butler, I can't find any way to "add all board members" to a card and while there is a cardmemberusernames variable, there is no boardmemberusernames variable.

This Trellinator function will do it:

<https://gist.github.com/iaindooley/d91065f68ee532f95ccf7e3aa0b38a86>

in conjunction with a Butler command like this:

![2021-03-05 at 10.12 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/133096iA69E6D7BA1100F78/image-size/large?v=v2&px=999 "2021-03-05 at 10.12 am.png")You can execute the Trellinator code as an "adhoc" function via my BenkoBot platform:

<https://app.benkobot.com/>

just click "adhoc" in the top right, paste in the code, replace the board name up the top and click run code. It will post a message that will trigger Butler to send an email to you with the list of usernames on the card, then archive it.

You could also do the emailing part with my BenkoDesk product that lets you run a team email through Trello:

<http://www.benkodesk.com/>

In that case, the Trellinator function to run in BenkoBot would look like this:

<https://gist.github.com/iaindooley/1bb36e02e9a1d0cda878024a26e6dd2e>
Export CSV - how often does it refresh?
Asked by Christina:

Hi,

I have updated my trello board last night but when I extract the CSV file, it has not reflected the changes. However, the JSON file seem to be showing the changes. Is there an issue with the export csv update? How often is it updated?

Thanks.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Christina](/t5/user/viewprofilepage/user-id/4290336)

Welcome to the Atlassian Community!

It happens sometimes due to cache issues!

but don't worry, you can use these power-ups or chrome extensions

(you can follow [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) ) and in addition also check out this chrome extension

<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp?hl=en>


author: Vero Rivas
body: Hi [@Christina](/t5/user/viewprofilepage/user-id/4290336)

Look at this posts, maybe can help you:

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

<https://help.trello.com/article/747-exporting-data-from-trello-1>

Cheers
iniciciar sesion
Asked by Rodrigo Norambuena:

![Captura.PNG](/t5/image/serverpage/image-id/132995i6FC480D6CF9CAB8C/image-size/large?v=v2&px=999 "Captura.PNG")


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Rodrigo Norambuena](/t5/user/viewprofilepage/user-id/4290239)

Welcome to the Atlassian Community!

It happens sometimes with the browser due to cache issues!

Whenever it happens just re-enter the URL or search on google and visit the site and it will work fine!


author: Vero Rivas
body: Hola [@Rodrigo Norambuena](/t5/user/viewprofilepage/user-id/4290239)

Puedes consultar el estado de trello a nivel operacional en esta p?gina:

<https://trello.status.atlassian.com/>

Y sino puedes contactar directamente con el soporte de Trello:

<https://trello.com/es/contact#/>

Un saludo.
Filtering by "no label" in iOS App?
Asked by Alison Clough:

Is there a way to filter in the iOS by "no label"? In the web app I have setup my personal board to hide completed cards by only showing cards with certain labels, including "no label". When I mark a card with the "done" label, it is hidden on the board. In the iOS mobile app, however, it doesn't give me an option to select "no label" as a filter. I was curious if there was a trick to make this work.


Answers:
author: Keli
body: Hey Alison! We talked privately about this, but for visibility for other folks, I've let our dev team know that this feature is missing and we'll take a look into it. :)
difference between a board and a team ?
Asked by Thierry Moutard:

To a previous question "how to see in MENU/PLUS the option E-mail to Trello"

It has been answer my colleague (wich is already member of our team must join a board ... I don't understand what is a board ?

Thanks


Answers:
author: Fabienne Gerhard
body: Hi [@Thierry Moutard](/t5/user/viewprofilepage/user-id/4285175)

together with your colleague you form a team and work on one or maybe several projects which you can manage on boards. Maybe you wanna have a look on [trello 101](https://trello.com/guide/trello-101) very well written here!

Feel free to ask for more help!
Impossible to delete boards
Asked by Eleonora Durighello:

Hi, I've removed a member who is admin of a board. How can delete that board?

We are all admin in member settings but in each board i can see that there is just 1 owner and I can't delete boards if i'm not the owner.

Can you please help me? Regards. Eleonora


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Eleonora Durighello](/t5/user/viewprofilepage/user-id/4289666)

Welcome to the Atlassian community!

You can follow this guide

<https://help.trello.com/article/801-deleting-a-board>

and if you still fail to delete the board then you have to ask the owner to delete the board for you!

comments: author: Eleonora Durighello
body: Hi [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583)

Thanks for your answer. The problem is that I've removed as group member the owner of the board so I can't ask her to do it. I couldn't find any advice on this in the link you sent me.

Is there any other way to delete board? Regards. Eleonora


author: Michael Pryor
body: Is the board still in the team? If so, you can upgrade to the paid version to take ownership of the board.

If not, and you are not on the board or not an admin, you cannot delete the board (but there is always an admin on a board).
What means "automated command runs per month" in the trello pricelist?
Asked by Daniela Rader:

I would like to know if the 50 automated command runs per month in the free version is enough for a team with 10 people or do I have to stop during the month because the system is not running anymore?


Answers:
author: Iain Dooley
body: [@Daniela Rader](/t5/user/viewprofilepage/user-id/4289573) you can see a description of what constitutes a "command run" and what constitutes an "operation" here:

<https://help.trello.com/article/1181-butler-features-and-quotas>

on the free plan, each person gets 50 command runs and 500 operations per month, for commands that they themselves set up. So if you create a card button, everyone can click it, but each time they do it will subtract one command run from your quota, not theirs.

Business class gives you 1000 command runs + 200 per paid member, that is if you have single board guests they will not increase your quota but they can use your quota.

If you have 10 team members on a board, and you have a rule that triggers when cards are created, for example to add the member who created it to the card, then your command runs would be exhausted when 50 cards were created.
Mirror Macro permissions from space to space
Asked by Susan Mitchell:

I am using the mirror macro to allow access to certain pages within a different space. The author space has view restrictions. The pages I've mirrored to the "outside" space do not render. How do I adjust permissions on the mirrored pages to allow viewing in reader space without "opening up" the author space? Thanks!


Answers:
author: Bill Bailey
body: Hi [@Susan Mitchell](/t5/user/viewprofilepage/user-id/4295568) , your running up against the permission scheme within Confluence. The macro's docs state the following:
> All macros provided by Content Mirror for Confluence consider the (view) permissions of the mirrored content. In other words: A user can only see the mirrored content (on the target page) if the user has also view access to the source page (where the content is originally coming from). This makes sure that users cannot get access to restricted content via one of the macros.

So your only option is to allow view rights to the other page, but restrict the editing rights within the space.


Tags: cloud

confluence-cloud

macro
removing code block from confluence page
Asked by Pete Wilkins:

i have several code blocks in a confluence page but want to remove/reformat them to be regular text/paragraph. i can't find any documentation or how-to. i'd rather not copy/paste the whole page into a text editor and reformat/edit then paste back.


Answers:
author: RobertG
body: Highlight, copy and then right click (in brave tested) paste as text only (TIP: CTL-SHIFT-V) - this removes the macro code-block formatting.


author: Fabio Racobaldo _Herzum_
body: Hi [@Pete Wilkins](/t5/user/viewprofilepage/user-id/4990831)

you can copy macro content, paste it as regular text and remove code block macro.


author: Brant Schroeder
body: [@Pete Wilkins](/t5/user/viewprofilepage/user-id/4990831) Welcome to the Atlassian community

The only way is to copy and paste it out. You might try Notepad since it strips off the formatting.


Tags: code

confluence-cloud
How may one delete a Canves Experience page, nonintentionaly placed under different space
Asked by Alen:

Dear Team,

May I kindly ask support how to delete a Experience Canvas from a space that is not related to the work I am currently doing.

Usual 3 dot menu bar at top right corner, and then hitting Delete is not available.

Link: <https://collaborate.translations.com/display/Dometic/Dometic+PRG+Team#33927123936d6d64e8ec3449a9272ea646b7e2031>

Thank you in advance for supporting me and wish you a lovely day,

Alen


Answers:
author: AAMIR ANSARI
body: Hello,

It appears that you do not have the delete page right in the space containing the page. You can request the space administrator to grant you access and then try again.

Thanks


Tags: confluence-server

server
Archiving pages in confluence without notifications
Asked by Dana Hollander:

Hi,

I need to archive pages in confluence which were created by other users in my company. How can I archive the pages without the users getting notifications for each page?

Thank you


Answers:
author: Connor
body: Have you tried removing the page and/or Space watchers before archiving?

comments: author: Dana Hollander
body: Hi,

No, since I'm not the space admin.

As I understand from [here](https://support.atlassian.com/confluence-cloud/docs/archive-pages/), the person who created the page will be notified when the page is archived regardless it they marked as watchers or not.


author: Connor
body: Oh thanks for pointing that out! I had read that documentation a while ago but forgotten about the page creator being notified.

I know that removing users as page/Space watchers allowed me to archive pages without them being notified. But as you've pointed out the creators of archived pages would still be notified.

To stop notifications being sent to page creators, the only thing I think might work would be to disable email and push notifications at the site level. I'd recommend only temporarily disabling notifications, so identify all the pages to archive, disable notifications, archive the pages, re-enable notifications. To disable email/push notifications at the site level:

1. Click the **Settings gear icon** in the top right.
2. Click **Further Configuration** in the left side bar.
3. Click **Edit**.
4. Uncheck the **Email Notification** and **Push Notification** settings.
5. Click **Save**.


author: Dana Hollander
body: Thanks


Tags: archive

cloud

confluence-cloud
how to correctly create a page using the API
Asked by Jesus Fernandez:

Sorry if I ask something too obvious but I am quite Junior dev and not familiar with curl at all.

I am trying to create a new page following the documentation but I keep getting a 401 response, although if I use the login sample command in the docu (*curl -D- -X GET -H "Authorization: Basic \<MyEncodedEmailrAndToken\>" -H "Content-Type: application/json"[https://myspace/wiki/rest/api/space)](https://myspace/wiki/rest/api/space)* [)](https://myspace/wiki/rest/api/space) I get a 200 status response, so I assume my login ddetails are correct.

The command I am using is: curl -D- -H "Authorization: Basic \<MYTOKEN\>" -X POST -H 'Content-Type:application/json' <https://myspace/confluence/rest/api/content/> -d '{"type":"page","title":"TEST", "space":{"key":"AGE2DE"},"body":{"storage":{"value":"Test","representation":"storage"}}}'

And this is the error I keep getting![Error.jpg](/t5/image/serverpage/image-id/207027i54C49FCB0C51946D/image-size/large?v=v2&px=999 "Error.jpg")


Answers:
author: Dominic Lagger
body: Hi [@Jesus Fernandez](/t5/user/viewprofilepage/user-id/3980368)

Does your user have the permission to create a page in this "AGE2DE" space?

Regards, Dominic

comments: author: Jesus Fernandez
body: HI Dominic, I can create pages manually if that is what you mean, but I cannot create them when using the API command mentioned above


author: Dominic Lagger
body: Here is a good example. It seems, you do not have any headers:

<https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-post>


author: Jesus Fernandez
body: [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) I am using the example in the [documentation](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#create-a-new-page) so I am not sure what you mean when saying I do not have any headers as I am basically copying the example there and just modify with my space values


author: Dominic Lagger
body: Hmm this is a bit strange. I just checked with one of my calls.

I have another header:

```
'X-Atlassian-Token': 'no-check'
```

Can you probably check with this?

If this does not work, I would suggest you to ask in the developer community.

<https://community.developer.atlassian.com/>

Regards, Dominic


Tags: cloud

confluence-cloud
Unable to logon to confluence page
Asked by Preetham B M:

Using SEI Confluence page , giving correct credential but showing username/password are incorrect.


Answers:
author: Daniel Ebers
body: Hi [@Preetham B M](/t5/user/viewprofilepage/user-id/4990777)

assuming this is a site which you use among your company the best contact to speak to is some kind of internal helpdesk (you might have).

In case it is your personal instance you would need likely to reset the password in case it was forgotten.  

<https://support.atlassian.com/atlassian-account/docs/password-reset-issues/>

Regards,  
Daniel


Tags: cloud

confluence-cloud
Unable to delete a file
Asked by Evelin Tarro:

Hi!  

I have a user that is unable to delete files in the attachments macro.

Once the delete button is pressed, the user gets an error message that says "Session expired".

![Screenshot (14).png](/t5/image/serverpage/image-id/207016iBBA281CC4C728F7B/image-size/large?v=v2&px=999 "Screenshot (14).png")

The user has all the permissions to delete files, we have tried to refresh, use other browser and logout/in several times but nothing has worked.

Would kindly request some assistance on the topic.

<br />

Thank you!


Answers:
author: Brant Schroeder
body: [@Evelin Tarro](/t5/user/viewprofilepage/user-id/4425860) I would suggest submitting a support issue. <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud

delete
Why are Roadmap planner bars not clickable after refresh?
Asked by ericSeervision:

**Dear Atlassian/Confluence community, I have a problem:**

I inserted a Roadmap Planner widget and started to add lanes, bars, adding links to confluence pages to those bars and otherwise editing them.

With a rough draft done, I saved the page this Roadmap planner was on. I clicked on my bars to see how the links would look like - at first everything seemed to work as expected. *As soon as I refresh the page, however, not a single bar was clickable anymore.*

See the gif below:

![confluence-roadmap-planner.gif](/t5/image/serverpage/image-id/207003i67D5790462C9FDB5/image-size/large?v=v2&px=999 "confluence-roadmap-planner.gif")Any help greatly appreciated.


Answers:
author: Dave Mathijs
body: Hi [@ericSeervision](/t5/user/viewprofilepage/user-id/4990667) welcome to the Atlassian Community!

Are you in Edit mode of the Roadmap/Confluence page?

comments: author: ericSeervision
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) , thanks for the warm welcome!  

No (at least i think so) - there is a *Share* button in the top right corner of my confluence page, not a *Publish* button; I assume this means i am not in Edit mode, right?


Tags: advanced-roadmaps

cloud

confluence-cloud

roadmap
Schedule ScriptRunner to load a web link URL
Asked by Amir:

I want to write a code to just load a web link URL and set it on jobs (in ScriptRunner) to load it on specific times.  
Could anyone help me?  
Thanks


Answers:
author: Srinatha T
body: [@Amir](/t5/user/viewprofilepage/user-id/4168846) I would recommend you to write to script runner support [here.](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=cloud&tab=support)

They might have this info handy. Sorry i am no expert on scripts and couldnt be of much help.

Have a good day!

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Amir](/t5/user/viewprofilepage/user-id/4168846) ,

Welcome to Atlassian community.

I am really bad at rest API's . But the script runner documenation has some examples for you.

* [Script Runner - WebItem.](https://scriptrunner.adaptavist.com/4.3.3/confluence/fragments/WebItem.html)

I hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: Amir
body: Thank you but it didn't help.

I just want a simple code to load a web link URL to put in jobs section to run it every day...

Unfortunately there isn't a good documentation to write script in ScriptRunner...


author: Amir
body: ```
import groovyx.net.http.HTTPBuilder
import static groovyx.net.http.ContentType.*
import static groovyx.net.http.Method.*

def http = new HTTPBuilder("https://google.com").request(POST){}
```

OR  

```
def data = new URL("https://google.com").getText()
```


Tags: confluence-server

data-center

groovy

scriptrunner

server
How does Confluence calculate graphs
Asked by Tariq Hussain:

I have a table column 'Effort Estimate' that contains numeric values for each task for my team members. Or lets say it has the burn rate for a each assigned task. My question is, for a given set of values for a resource, ex. 4.5, 15, 2, 2, 4.5, 4.5, 8 confluence shows 23.5%. I want to know how did confluence get this 23.5%? What was the calculation or formula that confluence uses?

![ConfluenceGraph.PNG](/t5/image/serverpage/image-id/206970iA62A1237D9D45849/image-size/large?v=v2&px=999 "ConfluenceGraph.PNG")


Answers:
author: Tariq Hussain
body: It is simple percentage calculation. Issue is resolved.


Tags: confluence-server

server
problem upgrading from 8.19.1 to 8.22.4
Asked by Michael:

I am trying to upgrade the Jira 8.19.1 to 8.22.4

I have followed your upgrade guideline, but while running the exe I got an error message below

run those steps

1. administration \> Application \> Plan your upgrade no1 All pre-upgrade checks have passed
2. administration \> System \> Instance Health all green ticks
3. administration \> Manage apps \> Jira update check \> all green
4. administration \> system \> import and export \> backup system
5. copy the following file to c:\\temp
   1. dbconfig.xml
   2. bin\\setenv32.bat
   3. bin\\setenv.sh
   4. conf\\server.xml
   5. bin\\setenv.bat
   6. bin\\setenv.bat.org
   7. conf\\certfiicate files
6. run cmd shutdown.bat on c:\\program file\\atlassian\\jira\\bin
7. run the 8.22.4 Jira software after the backup is done the error message pop up. I saw another CONFSERVER-59387 just to click ignore and continue to set up and should not be any error.
8. after installation is complete, I click start Jira software 8.22.4 now, and next start access to the website but not show up.
9. the Jira Service is running

![error message.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/206958i07B747F4F84A643A/image-dimensions/407x144?v=v2 "error message.JPG")


Answers:
author: Daniel Ebers
body: Hi [@Michael](/t5/user/viewprofilepage/user-id/4990587)

I found this error in a bug which seems being processed (<https://jira.atlassian.com/browse/CONFSERVER-59387>) but that should not prevent an upgrade.

The "real" reason why it fails should be visible from logs. In case you are still stuck probably consulting an Atlassian Partner (<https://partnerdirectory.atlassian.com/>) could make sense, they are experienced in doing (even complex) upgrades.

Regards,  
Daniel


Tags: confluence-server

server