Rich Text Editor Disabled
Asked by Aitor Elorriaga:

Hi

I installed the trial version and cannot eddit any page at any level and for any user. I created the pages with an admin user but none admin nor current users can edit the pages. I set up space permissions but still doesn't work. Rich Text Editor looks iike being disabled. I'm using Chrome and Firefox.

Thnx in adnvance


Answers:
author: Jo-Anne MacLeod
body: Did you check in Confluence Admin -\> General Configuration to see if the Rich Text Editing option is selected?

comments: author: Aitor Elorriaga
body: Hi Jo-Anne

thanks for your response too... I've looked at general config like tens of times, but I don't find any specifc option for enabling RTE... In my Configuration \> General Configuration there's not any option of that kind... I even searched in plugins, but still the same... I'm a bit lost

Thanks!

Aitor


author: Jo-Anne MacLeod
body: Answers is not letting me put in an attachment, so I need to do this the long way.

Confluence Administration -\> General Settings -\> Feature Settings

You don't see the options? I have, for instance:

View Space Goes to Browse Space

Rich Text Editing

Users see Rich Text Editor by default

CamelCase Links

Threaded Comments

TrackBack

.

.

.

If you are not seeing options similar to the following, then what version of Confluence are you using?


author: Aitor Elorriaga
body: Hi Jo-Anne

It's a v4.0 . In Browse \> Confluence Admin \> Configuration \> General Configuration \> Feature Settings I've got the following items:

View Space Goes to Browse Space

Threaded Comments

TrackBack

Remote API (XML-RPC \& SOAP)

Compress HTTP Responses

Open Search

JavaScript served in header

Did You Mean (English Only)

That's all I have!


author: Remon van G
body: There is also a strong link to the user directory you use. As only the internal confluence groups seem to inerit the global permissions.

But check first the global permissions also at \<your url\>/admin/permissions/globalpermissions.action


author: Aitor Elorriaga
body: I was right. The TinyMCE plugin had not been properly installed due to a mismatch in the version of JAVA. I reinstalled jdk1.6, setup the environment variables, restarted confluence and the TinyMCE was properly installed. NOW it WORKS!

Many thanks to Jo-Anne and Remon!


author: Aitor Elorriaga
body: I found out that yes, RTE is based on TinyMCE which has not been properly installed during installation... When I try to enable the plugin this is the message in the log:

2011-10-14 18:34:04,282 ERROR \[http-8090-15\] \[atlassian.plugin.manager.PluginEnabler\] actualEnable Unable to start the following plugins due to timeout while waiting for plugin to enable: com.atlassian.confluence.tinymceplugin

-- url: /rest/plugins/1.0/com.atlassian.confluence.tinymceplugin-key \| userName: admin \| referer: http://.../plugins/servlet/upm

Any tip?

Thnx!

Aitor


author: Aitor Elorriaga
body: Does anybody know if the Rich Text Editor is based on Tiny MCE Editor Plugin? I cannot enable this plugin for some reason!

Maybe this is why I cannot edit...


author: Aitor Elorriaga
body: Thanks for your response Remon,

I've got an admin user, which belongs to confluence-administrators (every choice selected), and then no specific restriction for the space or pages. I have tried a lot of combinations with other groups and users, restricting and not restricting access, but the editor is always completely disabled. Event the action buttons do nothing when you click them.

Maybe I missed to enable something?

Thanks once again

Aitor