youngmon/atlassian-qna huggingface dataset:
push email notification when content changed
Asked by Michelle Pasker:

I am trying to push an email to all users after i publish a change. I have added the names to the manage watchers. I change content , the notify watchers is checked, hit publish and they don't get an email. What don't I understand or have right?

Thank you


Answers:
author: leigh morresi
body: If you wanted to go one step further than email to something more modern, and get *push* notifications to your team via Discord, Slack, Rocket.Chat, email, MS365, AppRise and about 80+ other methods you could use [changedetection io website change notifications](https://changedetection.io/) and/or their OpenSource code at <https://github.com/dgtlmoon/changedetection.io>

Then just point it at your confluence page or whatever it is that you need, they have an API that you can call to automatically add/follow pages too

This works best for my team because we're using RocketChat and are flooded by emails :)


author: AnnWorley
body: Hi Michelle,

The users also have to have the **Show changed content** box checked in their profile\>settings\>email:

![email_settings_cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/20863iBEDF643BEE68452A/image-dimensions/795x389?v=v2 "email_settings_cloud.png")

Did the users get the email after you posted this question? I ask because I was testing notifications in Confluence Cloud earlier and found it can take 10 minutes to get the email for an edit. This is because of [batched email notifications for multiple edits](https://www.atlassian.com/blog/confluence/stay-informed-with-confluence-batched-notifications).

I look forward to hearing if the users that did not get the email have the **Show changed content box**checked under their profiles, or whether they did get the notifications after a few minutes.

Thanks,

Ann

comments: author: Michelle Pasker
body: Thanks Ann,

That is what I had to do is mark the 'show changed content', we got the emails I will assume I would need to change each users email settings to do a 'mass email' if I change content on a page??

It did take about 10 minutes for the emails to come thru.

Thank you,

Michelle


author: AnnWorley
body: Yes, if you need everyone to get an email triggered by an edit then everyone would need to have the show changed content option checked. One way to work around this for a mass email would be:

1. Create an email distribution list with all the users
2. Create a user account in Confluence, using the email address of the distribution list for the email of the "user"
3. Check the box for the 'show changed content' option for that user's profile
4. Set that user as a watcher on the page
5. Edit the page - it should send a notification to the distribution group


Tags: cloud

confluence-cloud
How to create a giant "how-to" page in Confluence?
Asked by Yang Chen:

In Confluence, how can I create a page listing how-to's or support cases that

1. On the left panel, it lists a list of how-to's or support cases under the page title; (thinking about Table of Contents in Microsoft Word)

2. All how-to's are in the same document or the same page so that someone can search in-page with keywords, no need to jump back and forth between different pages; (thinking about sections in a Word document)

3. Each how-to is a small section in the "giant" page

I know how to do it in wiki-like environment. But I am hopeless in Confluence.

Thanks in advance

YC


Answers:
author: AnnWorley
body: Hi YC,

One way to do it would be to create [sections](https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html), use a heading for each article, and put the [TOC macro](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html) on the left side of the page. To make the page easier to navigate, each How-to section could be wrapped in an [expand macro](https://confluence.atlassian.com/doc/expand-macro-223222352.html).

I look forward to hearing whether that works for your case.

Thanks,

Ann

comments: author: Yang Chen
body: Interesting. Trying now.


author: Yang Chen
body: Works beautifully. Thanks.


author: Yang Chen
body: How do I add a solid line at the bottom of each section so that it functions as a partition line between sections?


author: AnnWorley
body: I wasn't able to pull that off with the solid line, only a dotted line by putting a column macro within a section macro:![Screen Shot 2018-04-30 at 1.16.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20983iDCBE6284D3C47704/image-size/large?v=v2&px=999 "Screen Shot 2018-04-30 at 1.16.39 PM.png")To get a solid line, I tried the [Panel Macro](https://confluence.atlassian.com/conf62/panel-macro-902074587.html).The panel title could match the How-to title:

![Screen Shot 2018-04-30 at 1.26.40 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20988i1867F81F8AF4D5E8/image-size/large?v=v2&px=999 "Screen Shot 2018-04-30 at 1.26.40 PM.png")

I hope one of these works for you,

Ann


author: Yang Chen
body: Very appreciated.
How to add a page from the tree in the sidebar in the new cloud design
Asked by Brock Jolet:

Earlier this week, Confluence updated the sidebar and swapped the pages icon for a tree icon. With this change, I lost the ability to add new pages from the sidebar. I also lost quick access to "reorder pages".

![01.png](/t5/image/serverpage/image-id/20828i4499A88E7E8D14C8/image-dimensions/37x228?v=v2 "01.png")![02.png](/t5/image/serverpage/image-id/20831i578022D72AAFB6F3/image-dimensions/39x228?v=v2 "02.png")

When I open the tree side panel, if there are no pages in the space I can't do anything.

![03.png](/t5/image/serverpage/image-id/20832iA3BDC4237EBAFCF0/image-dimensions/216x260?v=v2 "03.png")

So at this point, the only way to make new pages is to add a "template" macro on the overview page. How can I revert back to the previous controls?


Answers:
author: Cece
body: I am having the same struggle! It used to be so easy to create pages and re-order them. I did find an article about creating pages and blogs. <https://confluence.atlassian.com/doc/create-and-edit-pages-139476.html>

This article, however, references a header bar that is not present in my Confluence, rending that article useless. Would love to hear from other members of the community how to fix this.

comments: author: Brock Jolet
body: You can press the + icon to create new pages, but reordering them is now hidden.  
Press the gear icon \> Content Tools \> Reorder Pages.


Tags: cloud

confluence-cloud

new-ui-2018

page

side-bar
Test Connection fails during setup. I checked all the things listed, and still no luck.
Asked by Mark Stamper:

![Confluence.JPG](/t5/image/serverpage/image-id/20830i3FE615D9B348CA71/image-size/large?v=v2&px=999 "Confluence.JPG")


Answers:
author: Mark Stamper
body: After I added the domain to the host name it worked fine.


author: Nic Brough -Adaptavist-
body: There's not a lot more we can tell you than what the error message says. The Jira server is not able to reach the database server or is being refused access by the service.

How have you checked the things listed?


Tags: confluence-server

server
Confluence is unable to import .rtf and .fm files.
Asked by Indranil Roy Burman:

It can only import documents in *.doc* format. But, we cannot generate *.doc* format files using FrameMaker. This is the reason why we are unable to proceed further with exploring the tool.


Answers:
author: Nic Brough -Adaptavist-
body: Mildly annoying that Confluence doesn't have an .rtf importer, but there are loads of free utilities that can (bulk) convert rtf to doc. Have you tried that?

comments: author: Indranil Roy Burman
body: Hello Nic,

Thanks for your reply. Please let me know whether we can upload .fm files on confluence,

Regards,

Indranil


author: Nic Brough -Adaptavist-
body: You can attach them to pages, but Confluence won't read them. They're not in a format useful for conversion to Confluence pages.


Tags: confluence-server

server
How do I turn off email notifications on confluence?
Asked by Laura Villaruel:

Hi, our team is currently new to Confluence. We just want to know if there's a way where the users would not be able to receive the notification if the creator makes any edits or updates on the pages. Appreciate the help.


Answers:
author: Thiago Ribeiro [Adaptavist]
body: Hey Laura,

You can stop all Confluence notifications by following the steps below but this is not recommended:

1. Navigate to Confluence administrators menu.
2. Navigate to "Manage Add-on" menu.
3. Choose "System Plugins" from the drop down list.
4. Find and click "Confluence Content Notification" plugin.
5. Click the "\<Number\> of \<Number\> Modules enabled" button.
6. From there, find and disable the following modules.

Note that this works only on Server installations.

For Cloud, you don't have the option to turn modules off, it's a restricted function.

The answer for Cloud is to get your users to work through \[Confluence Notifications\|<https://confluence.atlassian.com/doc/email-notifications-145162.html>\] and turn down/off the frequency of adds, autowatches and so-on.


author: Francesc Arb?
body: Hi [@Laura Villaruel](/t5/user/viewprofilepage/user-id/1201375),

Users can stop watching the sites or pages in order to stop receiving email notifications. In your profile, enter in Watches option and stop watching whatever you want.


author: Jonathan Smith
body: Hi [@Laura Villaruel](/t5/user/viewprofilepage/user-id/1201375),

I wouldn't personally disable all notifications in the system settings. Instead, give your users the option to stop watching pages and adjust notification settings.

As part of new user setup, I have all my users update these settings to make sure they don't get spammed.

Like [@Francesc Arb?](/t5/user/viewprofilepage/user-id/435305)noted above:

1. Click profile icon, go to watches, un-watch unnecessary content.
2. Click profile icon, go to settings, uncheck autowatch and other options if desired.
How do I turn off email notifications
Asked by Laura Villaruel:

Hi, our team is currently new to Confluence. We just want to know if there's a way where the users would not be able to receive the notification if the creator makes any edits or updates on the pages. Appreciate the help.


Answers:
author: Christian Reichert (resolution)
body: Hi [@Laura Villaruel](/t5/user/viewprofilepage/user-id/1201375),

this usually happens because someone watches a page/space ... here is the relevant part of the documentation from Atlassian:

<https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html>

Maybe that already gives you a good overview of that Feature and how people can/should manage it.

<br />

Cheers,  
Christian

comments: author: Laura Villaruel
body: Hi Christian,

We have unticked 'autowatch' option but some users are still receiving the notifications.

Thanks.

Lala


author: Christian Reichert (resolution)
body: Maybe you had it enabled for a while and they started watching during that time OR they added themselves as watchers. In the link above is also described how people can see and manage what they are watching i.e. removing themselves from the Watchers list ...

Manage watches from your user profile {#toc-hId-1795238144}
-----------------------------------------------------------

The '**Watches**' page in your user profile displays a list of all pages and spaces you are currently watching.

**To manage your watches:**

1. Choose**your profile picture** at top right of the screen, then choose **Watches**.
2. Choose **Stop Watching** for any unwanted spaces or pages.

Manage watches from the email message {#toc-hId--756918817}
-----------------------------------------------------------

The email notifications that you receive from Confluence have some useful links at the bottom of the email message. The links in each message vary, depending on the context. In general, the links allow you to view the page online, reply to a comment, and so on.

In particular with respect to setting your notification preferences, you will see one or more of the following links:

* **Stop watching page** -- Click this link to stop watching the page that triggered the email notification.
* **Stop watching space** -- Click this link to stop watching the space that triggered the email notification.
* **Stop following this user** -- Click this link to stop following the user whose update triggered the email notification.
* **Manage Notifications** -- Click this link to go to the email settings page in your user profile.
Is it possible to add application build on Confluence can add as widget in AEM
Asked by Venkat Ramana:

Hi ,

i am a beginner for confluence , is it possible to add confluence plugin as a AEM widget

Thank you.


Answers:
author: AnnWorley
body: Hi Venkat,

It looks like you need a third party to help integrate Confluence and AEM. I found this vendor site: [Adobe Experience Manager and Atlassian Confluence integration and automation](https://tray.io/connectors/atlassian-confluence-adobe-experience-manager-integrations)

Another resource is AEM support: [Adobe Experience Manager](https://helpx.adobe.com/support.html)

Thanks,

Ann
Wrong language on title
Asked by martin aeschlimann:

We created an space in confluance in german and in french. In differants section we placed the field to search articles. Now we have the problem if we made the research of a french article the title appear in german(wrong) and the text is in french.(correcte)

Has this to do with a wrong configuration of plugin scroll translation or how i can solve this problem?

Has anyone an idea?


Answers:
author: Mattia _bitvoodoo ag_
body: Hello [@martin aeschlimann](/t5/user/viewprofilepage/user-id/1182121)

If you're using Scroll Translation you can find here their documentation of Scroll Translation <https://help.k15t.com/scroll-translations/latest/scroll-translations-121308300.html>

Or you can directly contact them by using their Service Desk: <https://k15t.jira.com/servicedesk/customer/portal/3>

I have found the k15t team to be very helpful people and I am sure they will be able to help you find the cause and solution.

Kind regards

Mattia


author: Vero Rivas
body: Hi [@martin aeschlimann](/t5/user/viewprofilepage/user-id/1182121)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html>

<https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/>

<https://support.atlassian.com/confluence-cloud/docs/configure-the-indexing-language/>

Cheers


Tags: confluence-server

server
How to add macro in confluence page using script ?
Asked by Udit:

I have a confluence page created already. I want to add macro (for example expand \& csv plugin) at a particular place in that page using script. Which scripting will be easy to do this ? Can you please indicate reference documents or example for it ? I am new to this. Thank you in advance.


Answers:
author: Christian Reichert (resolution)
body: Hi [@Udit](/t5/user/viewprofilepage/user-id/1304186),

you say you created a page already - good. So let's start on the content you can put into the Page using the Atlassian Storage format.

Here is an explanation of the Storage format and some examples (no macro yet)

<https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html>

Here is an example for the chart macro

<https://confluence.atlassian.com/conf59/confluence-storage-format-examples-for-chart-macro-792499077.html>

One of easiest ways later is however to build the page in confluence like you want it and save it - then click on ... -\> Show Storage Format. That will show you how this particular page including all it's macro's is stored.

![](blob:https://community.atlassian.com/593c2ce5-d756-42eb-83a5-20667b63c958)

comments: author: Udit
body: Thank you for help.

Is there any package or anything available that we can include in our script (like java, shell..) and use its API commands directly to create macro (without going into storage format) in confluence page ?

I thought about it from this page <https://marketplace.atlassian.com/plugins/org.swift.confluence.script/server/overview>


Tags: atl-adm

confluence-app

developer

macro
Copying table from MS Word to Confluence
Asked by Rishi Srinivasan:

I am having issues copying a table from MS Word to Confluence. The formatting does not stay when I copy the table into the page editor but interestingly, it works when I copy it onto the template editor.

Anyone has any ideas on how I can solve this?


Answers:
author: Gezim Shehu [Communardo]
body: Have you tried importing the document as a new page?

comments: author: Rishi Srinivasan
body: Ahh, yes. That solved my problem! Thanks!


author: Gezim Shehu [Communardo]
body: Yeah sometimes the import works wonders.

Feel free to mark this as an accepted answer if it resolved your issue.


author: Chris Knox
body: When I import a Word document it looks just like the document I copied and pasted. The table in particular loses formatting. The big problem for me is that cell colors don't get imported. Frankly, I don't see an advantage of importing and displaying as a page over simply attaching a Word file.

What am I missing?


author: Ellen de Groot
body: I have the same view as Chris.

So how can we easilt copy a MS word table and get a workable table view in Confluence?


author: Mark Hagan
body: In 'edit' mode, insert a new table. Copy the table data from Word and paste in the top left cell of the inserted table. You may have to add additional columns for it to work fully. Mine only had 4 columns to begin with, so the standard table insert (which has only 4 columns) worked fine. Hope that helps.

comments: author: Narges Syd
body: Hi When I copy the table data from Word and inset into table (with the right numbers of cells) all the data are inserted into one cells . any idea what might be the issue?

thanks
Can I reorder events so they display in order of my choice in Team Calendar?
Asked by Vicki Allpress Hill:

I would love to be able to drag and drop events within a single day on a calendar so that they display in the order that I want them to (these are all-day events). Is there a way to do this without using a workaround with the times?


Answers:
author: Alana Fernando
body: hi [@Vicki Allpress Hill](/t5/user/viewprofilepage/user-id/1302919),

Follow below steps.

1. Click Week view of your calendar

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/20780iE6B07B2F457478BE/image-size/large?v=v2&px=999 "1.png")

2. Drag the even set in to all day event in to the preferred time slot

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/20781i99B07DCA73B01326/image-size/large?v=v2&px=999 "2.png")

hope this helps :)

Reference : [Team Calendars for Confluence Server documentation](https://confluence.atlassian.com/teamcal/team-calendars-for-confluence-server-documentation-240912701.html)

comments: author: Vicki Allpress Hill
body: Wow, thanks for quick reply! This actually does work for me with a 3rd step! The 2nd step gets them all in order but applies time slots to them, which I don't want. BUT (and maybe this is what you meant), when I drag them BACK again to the all day area, they drag back into the right order! So appreciative of your assistance.


author: Alana Fernando
body: I guess i am not clear about your requirement. may I ask you what are steps you are following?


author: Vicki Allpress Hill
body: Basically I need them to still be "all day" events. But I have multiple all day events on each day. I therefore don't want them to have times allocated. BUT I do want to be able to view them in a particular order. I followed your 2 steps above to get them in the right order by putting them each in a time slot. And then I dragged them all back up to the "all day" area and this time they were in the right order. Does that make sense? In any case my problem has been resolved with this workaround.


author: Alana Fernando
body: Seems like currently it is not possible. :( . As you said the events order according to the created order.

[CONFSERVER-49083](https://jira.atlassian.com/browse/CONFSERVER-49083)

[CONFSERVER-48462](https://jira.atlassian.com/browse/CONFSERVER-48462)


Tags: team-calendars-for-confluence
inactive Watchers on Pages / Space get also notifications or not ?
Asked by J?rgen Michel:

Some users leave the company and set to inactive.

Have I check all pages to remove them from watchers - list ?


Answers:
author: AnnWorley
body: I just tested on Confluence Cloud (noticed the Cloud tags on the question) and my deactivated test user did not receive an email from a watched page.

The user was still visible as a watcher on the page and when reactivated, once more received emails. I imagine it is designed that way so when the user is reactivated they don't lose all their watched pages. This would be handy when accounts are deactivated and reactivated later for example, in the case of contractors who often come and go, or in the case of users going on extended leave.

comments: author: J?rgen Michel
body: Thank You, so it work like expected


Tags: cloud

confluence-cloud
Creating template in Confluence with submit button,on submission of the page creates JIRA ticket
Asked by Rosalin Samal:

I want to create a template in confluence that can be used to create a new page. The template would be like a form with text fields. When this template is used to create a new page and there is a submit button on the page, when the page is submitted a JIRA ticket is created with the description field of the JIRA ticket having details of the text field names \& values in the confluence page.

Query is:

1. How can I add a submit button to the new page that is created from the template?

2. How to create JIRA ticket on submission of the new page created from the template?

3. How to get the description of the JIRA ticket populated with the text field names \& values in the confluence page?


Answers:
author: AnnWorley
body: Hi Rosalin,

Confluence out of the box doesn't provide the ability to add a button to create a Jira issue to a page template. However, it may be worthwhile to write a blueprint for it. Here are some blueprint tutorials to help your team get started:

For Cloud - [Multi-page blueprints with Confluence Connect](https://developer.atlassian.com/cloud/confluence/multi-page-blueprints-with-confluence-connect/)

For Server - [Write a simple Confluence blueprint plugin](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-blueprint-plugin/)

If you don't feel up to creating the blueprint, please consider hiring an Atlassian solution partner. You may find one in your area on this page: [Find Solution Partners](https://www.atlassian.com/partners/search?page=1)

Thanks,

Ann


Tags: jira-software