confluence hangs at startup process
Asked by Ryan Park:

I installed confluence 6.11 bin file at linux (CentOS 6.8).

After it goes to start, nothing happens at http://localhost:8090/.

Here is my logs/catalina.out file.  
It does not say aything more even after 1 day.

```
12-Sep-2018 11:08:18.176 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
12-Sep-2018 11:08:18.214 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
12-Sep-2018 11:08:18.259 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
12-Sep-2018 11:08:18.262 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
12-Sep-2018 11:08:18.286 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
12-Sep-2018 11:08:18.414 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-9999"]
12-Sep-2018 11:08:18.420 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
12-Sep-2018 11:08:18.424 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 289 ms
12-Sep-2018 11:08:18.427 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
12-Sep-2018 11:08:18.427 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.10
2018-09-12 11:08:19,350 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.11.0 [build 7801 based on commit hash 0ac8ad8167063a2d16fb426a10b9044cf4bf1b17] - synchrony version 2.1.0-master-cdbe2074
```

The last line's dateformat looks different from other ones. So I doubt if two different binary (or library) comes together during starinig process. But I'm nor sure..

Please tell me what I have to do.


Answers:
author: Ryan Park
body: .


author: Ignacio Pulgar
body: Please, look for errors in atlassian-confluence.log

<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

comments: author: Ryan Park
body: Thank you for your quick reply  
but atlassian-confluence.log has nothing special message.

```
2018-09-12 11:08:19,350 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.11.0 [build 7801 based on commit hash 0ac8ad8167063a2d16fb426a10b9044cf4bf1b17] - synchrony version 2.1.0-master-cdbe2074
2018-09-12 11:08:21,521 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] earlyStartup Plugin system earlyStartup begun
2018-09-12 11:08:23,120 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2018-09-12 11:08:23,122 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] lateStartup Plugin system lateStartup begun
2018-09-12 11:08:24,328 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
```

I installed trial version at another server and it works.  
(just for testing. It is not the server I want.)

Here is contents from another (worked) server.

```
2018-09-03 16:37:56,553 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] earlyStartup Plugin system earlyStartup begun
2018-09-03 16:37:58,956 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2018-09-03 16:37:58,959 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] lateStartup Plugin system lateStartup begun
2018-09-03 16:38:00,250 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
2018-09-05 04:50:01,940 WARN [localhost-startStop-1] [apache.catalina.util.SessionIdGeneratorBase] log Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [130,321,674] milliseconds.
2018-09-05 04:50:02,488 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2018-09-05 10:27:47,529 INFO [http-nio-8090-exec-5] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext: initialization started
```

I compared catalina.out and atlassian-confluence.log files between struck server and worked one.  
Log files from struck seems to be stopped without any warning/error message.


author: Ryan Park
body: Thank you for your quick reply  
but atlassian-confluence.log has nothing special message.

```
2018-09-12 11:08:19,350 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.11.0 [build 7801 based on commit hash 0ac8ad8167063a2d16fb426a10b9044cf4bf1b17] - synchrony version 2.1.0-master-cdbe2074
2018-09-12 11:08:21,521 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] earlyStartup Plugin system earlyStartup begun
2018-09-12 11:08:23,120 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2018-09-12 11:08:23,122 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] lateStartup Plugin system lateStartup begun
2018-09-12 11:08:24,328 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
```

I installed trial version at another server and it works.  
(just for testing. It is not the server I want.)

Here is contents from another (worked) server.

```
2018-09-03 16:37:56,553 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] earlyStartup Plugin system earlyStartup begun
2018-09-03 16:37:58,956 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2018-09-03 16:37:58,959 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] lateStartup Plugin system lateStartup begun
2018-09-03 16:38:00,250 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
2018-09-05 04:50:01,940 WARN [localhost-startStop-1] [apache.catalina.util.SessionIdGeneratorBase] log Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [130,321,674] milliseconds.
2018-09-05 04:50:02,488 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2018-09-05 10:27:47,529 INFO [http-nio-8090-exec-5] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext: initialization started
```

I compared catalina.out and atlassian-confluence.log files between struck server and worked one.  
Log files from struck seems to be stopped without any warning/error message.


author: Ryan Park
body: ```
2018-09-12 11:08:21,521 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] earlyStartup Plugin system earlyStartup begun
2018-09-12 11:08:23,120 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system earlyStartup ended
2018-09-12 11:08:23,122 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] lateStartup Plugin system lateStartup begun
2018-09-12 11:08:24,328 INFO [localhost-startStop-1] [atlassian.plugin.manager.DefaultPluginManager] logTime Plugin system lateStartup ended
```

Nothing special error in atlassian-confluence.log.

It looks stopped, too.


Tags: confluence-server

server