creating repo
Asked by rj:

I've connected to git using personal access token with ALL rights. I still cannot create a remote repo...nothing I do seem to fix/help. Any suggestions?

auth type basic, username filled in, protocol SSH, SSH key specified, password = PAT with every single thing checked in it.


Answers:
author: Soumyadeep Mandal
body: Hi [@krill](/t5/user/viewprofilepage/user-id/4199796) ,

Welcome to the community! We are glad you are here.

Wish you a very happy new year!

Please read \& follow these documentations

<https://confluence.atlassian.com/sourcetreekb/create-a-new-repository-with-sourcetree-780870052.html>

<https://confluence.atlassian.com/sourcetreekb/create-a-new-repository-with-sourcetree-780870052.html>

Regards,

*Soumyadeep (SaM)*

comments: author: rj
body: Thanks, I know how to do what is in those articles, please again read the problem, it's some kind of permissions issue. Happy New Year.


author: Soumyadeep Mandal
body: Hi [@krill](/t5/user/viewprofilepage/user-id/4199796) ,

Some users have confirmed that by doing the below steps, the problems regarding the creation of repo solves most of the time!

Please try a clean install! The steps are as follows:

1. [Wipe SourceTree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html).
2. Uninstall SourceTree (if it shows on the App\&Features list)
3. Backup then delete the directory below before proceeding with the next step
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local and delete *SourceTree* \& *SourceTree-Settings* folder
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian and delete all SourceTree Files/Folder.
4. [Download SourceTree](https://www.sourcetreeapp.com/) and install it.

Regards,

***Soumyadeep (SaM)***


author: rj
body: Should I be connecting to Git via OATH or BASIC with personal access token?


author: Soumyadeep Mandal
body: Hi [@krill](/t5/user/viewprofilepage/user-id/4199796) ,

You can try both whichever suite/works best for you!

Regards,

***Soumyadeep (SaM)***


author: rj
body: Ok, even following all these steps, I'm still at the same issue/place. even tried these steps:

<https://community.atlassian.com/t5/Sourcetree-questions/Having-Trouble-Creating-SSH-Key-And-Connecting-To-GitHub-On-Mac/qaq-p/1565441#U1569243>

I can clone repos, but cannot create one. :(


author: rj
body: and I get the "must add SSH key manually" message when adding my account back, even though i just added the SSH key to github successfully right before adding the user... ????


author: Soumyadeep Mandal
body: Hi [@krill](/t5/user/viewprofilepage/user-id/4199796) ,

Logout of your account and try to log in again!

after that, if you still have a problem contact Atlassian Team [HERE](https://support.atlassian.com/contact/)


author: rj
body: logout of which account?


author: rj
body: also, I have 2 factor enabled on my Git, does that matter in all this?


author: rj
body: also, there is no way to "contact the team" via that link, it just takes me right back to this forum, where this is posted already...


author: Soumyadeep Mandal
body: Hi [@krill](/t5/user/viewprofilepage/user-id/4199796) ,

I think you need to upgrade your account to contact Atlassian Team.

logout of the account you are trying to log in to or try to clean install again!

<https://confluence.atlassian.com/sourcetreekb/generate-and-load-ssh-keys-into-sourcetree-with-putty-790629663.html>

Follow these documentations <https://confluence.atlassian.com/get-started-with-sourcetree/get-started-with-sourcetree-847359026.html>

Regards,

***Soumyadeep (SaM)***


author: rj
body: Ok. I guess there's no solution. I don't need any other atlassian products right now (so I can't even "upgrade" my account), and the 2 links above just take me round and round circular again over the exact same steps I've already done and we've discussed. ? Thanks though for your responses.