youngmon/atlassian-qna huggingface dataset:
Update page from Template?
Asked by Stephen Trello:

I use Trello for large scale training, every trainee has a callsign, I would like to have a board thats a template, so when the trainee graduates I just delete the card and it replaces it with a blank pre-templated card. I know there are soulutions out there, but the problem is they only work with on card, I need to have a template of about 100-125 cards. Any solutions? Thanks for any help


Answers:
author: Iain Dooley
body: [@Stephen Trello](/t5/user/viewprofilepage/user-id/2638764) I'm not 100% clear on your requirements but as a general response I can say: yes, there is a solution.

I created an open source Google Apps Script library for Trello called Trellinator:

<https://trello.com/integrations/#trellinator>

Using that, you can do basically whatever you need in Trello pretty quickly and easily. There's a getting started guide here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
I think, it's not so difficult to answer if I ask Lists to print with trello!
Asked by M.Michael Spenner:

I wish to print all cards in a list! Is that with trello possible?


Answers:
author: Iain Dooley
body: [@M.Michael Spenner](/t5/user/viewprofilepage/user-id/2638508) I just went into a board in the Trello desktop app on mac, and hit command + P, then saved to PDF and got a single big document with all cards from all lists in order, which you could then edit to give you only the cards/lists you need.


author: M.Michael Spenner
body: Ehrlich gesagt: ... nach mehr als 5 solcher Reaktionen ich f?hle mich "ver?ppelt"!

Warum sagen Sie nicht: Drucken kann Trello nicht! Dann ist doch alles klar und ich suche eine Alternative!


author: M.Michael Spenner
body: I can't undestand your answer!! My question is not so difficult: Trello and List prints?
Re-Sync in Trello Has Huge Lag
Asked by Stan Becnel:

I'm noticing as I modify my board that Big Picture doesn't update for a while. I try to refresh and re-sync but it won't work until maybe 30 minutes later. Has anyone else run into this issue? Thanks.


Answers:
author: Tomek-SoftwarePlant
body: [@Stan Becnel](/t5/user/viewprofilepage/user-id/2638598) please, contact us via our [Portal](https://softwareplant.com/jira/servicedesk/customer/portal/1).

We'd love to help you out.


Tags: big-picture
Roadmap planner macro error
Asked by Evelin Tarro:

Hi!

We have problems with the roadmap planner macro. In edit mode, everything works fine at first and then once you insert the macro it only shows the text from the planner bars but not the roadmap planner. In the published version it now shows the roadmap planner but there is no option to edit it as it does not appear in the edit mode. It just shows this:

![Kuvat?mmis 2021-06-07 143148.png](/t5/image/serverpage/image-id/146383iD0A75969990D0BCB/image-size/large?v=v2&px=999 "Kuvat?mmis 2021-06-07 143148.png")

In the published version right now you can see this:

![Kuvat?mmis 2021-06-07 143300.png](/t5/image/serverpage/image-id/146384i9A4475E1E542E819/image-size/large?v=v2&px=999 "Kuvat?mmis 2021-06-07 143300.png")

We have tried it with different browsers and different accounts but nothing worked.

Would appreciate any help with this issue! Thanks!


Answers:
author: Shannon S
body: Hello Evelin,

Welcome to Atlassian Community. I'm sorry you're having trouble adding the Roadmap Planner macro.

I tested it on my Confluence site in both Firefox and Chrome, but I cannot replicate the issue on either the legacy or the new editor. Are you still encountering the problem? If so, please help answer the following:

1. Can you tell me which browser you're using, and can you check if it needs an update?
2. Are all of your users encountering this problem or only certain people?
3. Can you tell me if it's in the [new editor or the legacy editor](https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/)?

Thank you for your help!

Take care,

Shannon

comments: author: Evelin Tarro
body: Hello Shanon

Thank you for the reply!  

To answer the questions:

1. Both Firefox and Chrome were updated and it didn't work on either of them.

2. All of our users (only 2, though)

3. New editor.

Somehow the problem has now disappeared and is working fine.

Thanks a lot!  

Best wishes

Evelin


author: Shannon S
body: Hi Evelin,

Thank you for your reply. I'm glad it's working now for you. The problem might also happen with certain browser add-ons, networking issues, or something in the browser cache. Hopefully, that was the issue.

If you reencounter this issue, please let us know!

Take care,

Shannon


Tags: advanced-roadmaps

cloud

confluence-cloud

plan

roadmap
Where is the anonymous user permission located?
Asked by Ivan Georgiev Nalbantov:

Hello, I am trying enable anonymous access in Confluence, so that I can make a space public. However, when I go to global permissions, I don't see the option "anonymous" access, so that I can turn it on? Where exactly it is located?

Please find a snippet of what I am seeing.

?he organization uses Jira cloud.![Confluence Snippet.png](/t5/image/serverpage/image-id/146410i2CF5BB21B60E9A7E/image-size/large?v=v2&px=999 "Confluence Snippet.png")


Answers:
author: Nic Brough -Adaptavist-
body: Your screenshot shows no anonymous access tab, which suggests you have [enabled public links](https://confluence.atlassian.com/ge/public-links-979425312.html) - this disables anonymous access as they are incompatible, you can only use one at a time.


author: Clark Everson
body: Hi Ivan,

I believe you have to click the Edit button to see it following the document Atlassian has on it: <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

Best,  
Clark


Tags: cloud

confluence-cloud
Unpublished content visible in search results- Comala Document Management
Asked by davin:

Hello,

I'm developing a workflow for the first time and came across this issue which I need to resolve.

It seems that Unpublished Content in drafts which are not visible to users without edit permissions can still be searched by them using the Confluence search bar or the search macro. The unpublished content appears in the search results but when the page is opened, it correctly shows the last published content and not the unpublished content.

This becomes a critical issue during expected content updates or changes when the authors are working on a draft to add new content which is expected by the users, so they go ahead and search it only to be deceived by it as it shows that the content is available on a page but after opening the page, they won't find it anywhere which will cause a lot of confusion.

In my understanding, this defeats the whole purpose of approvals and document management where unpublished content is accessible by users who should not have access to it until it is reviewed and approved. Also, disparity between search results and actual content on the page will create unnecessary confusion.

Is there a way to fix this or a workaround to prevent it from popping up in the search results as this is a serious deal breaker for my team and for the type of content we publish. I did reach out to Comala Support but apparently this is not supposed to be solved by an "Approval App" instead the suggestion was to use Comala Publishing but that won't work for the way we intend to set up our workflows.

Thank you for any and all suggestions.


Answers:
author: James Conway
body: Hi [@davin](/t5/user/viewprofilepage/user-id/3991710)

I've confirmed with our Customer Success team that they are working through this scenario with you.

Kind regards

James  
Senior Product Manager


Tags: comala

comala-document-management

confluence-server

search

server
Verification mail doesn't received
Asked by Mustafa Hussein:

When i try to create account it says that an email will sent to me but there is nothing sent


Answers:
author: Brant Schroeder
body: [@Mustafa Hussein](/t5/user/viewprofilepage/user-id/4424842) Welcome to the Atlassian Community

Are you using the same email as your community account? Have you checked your spam or junk folders?


Tags: cloud

confluence-cloud
Page moving - question about redirection
Asked by Lucyna Matyja:

Hi,

I need to move multiple pages from a space A to a space B.

I have tested the 'move' option and it works great - links directing to the old space are redirecting me to the new space.

But as we have tons of presentations with links directed to the old space, I need to be 100% sure that the redirection will always work, even a year or two from now on ;-)

Would you be so kind to confirm that? If there is even a slightest chance that links will eventually break it will be a red light for this action.

Thanks a lot!


Answers:
author: Shannon S
body: Hello Lucyna,

Thank you for your question. I'm happy to help. When you move pages in Confluence, it updates the database with the new location, and any in-app links are automatically adjusted. I wouldn't expect this to break in the future.

If you encounter any issues with that, have your Cloud admin [raise a ticket with support](https://support.atlassian.com/contact). We can have a look at that for you.

Thanks again, and take care.

Shannon

comments: author: Lucyna Matyja
body: Thanks a million, Shannon!


Tags: cloud

confluence-cloud
Status of Theme API ?
Asked by Steen Klingenberg:

Trying to follow the idea of customizing fonts in our Confluence cloud instance has lead me to this page, on Theme creation: <https://developer.atlassian.com/cloud/confluence/theme/>

It says at the top: The Theme API was built for a UI that Confluence has recently moved away from, and doesn't support the new UI. Based on Theme API usage to date, we are evaluating whether Theme API will support the new UI.

So, Atlassian, what's the status ? Have you made up your mind ?

I sure hope, there will be some way for cloud customers to actually customize our own pages. I am really surprised to find out that a simple look and feel change, like changing font, is not a core feature! Read any article on how to make your company texts stand out and you will read about visual identity, including fonts and colours.


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Steen Klingenberg](/t5/user/viewprofilepage/user-id/4255754),

For development related questions it's generally better to ask over at the Developer Community (community.developer.atlassian.com). The most recent comment from Atlassian regarding this topic is probably this one: <https://community.developer.atlassian.com/t/is-creating-a-theme-for-confluence-cloud-still-possible/36460/25>

Hope this helps!

Cheers,  
Sven

comments: author: Steen Klingenberg
body: Hi [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931)

Thanks a lot! I've read the thread, and though disappointing and disturbing as for our choice of documentation tool, it does provide up-to-date information.

I really hope that you and other good people will help put pressure on Atlassian to change perspective and fix this, in my opionion, huge bug.

br Steen


Tags: app

cloud

confluence-cloud

font

look-and-feel
How to add screenshots to manage apps page at installation
Asked by Sue Rocha_Mibex Software_:

We have authored a Confluence cloud app and we are trying to add screen shots to the manage apps page at app installation. We have ensured that we have images in the Atlassian Marketplace but no screenshots are visible under User-installed apps.

Can you advise how one would add screenshots to the page? I could not find the documentation in order to accomplish this for Confluence Cloud.

Thanks in advance!

![Screenshot 2021-06-07 at 10.09.00.png](/t5/image/serverpage/image-id/146341i7DF34B5F91C819E0/image-size/large?v=v2&px=999 "Screenshot 2021-06-07 at 10.09.00.png")


Answers:
author: Sue Rocha_Mibex Software_
body: In case anybody in the future stumbles across this issue, we confirmed that the screenshots for cloud apps will only be visible when the user installs from the Atlassian marketplace. If installing through the "upload app" option under manage apps, the screenshots will not be visible.

For cloud apps, the images come from the "highlights" and "media" section of the version Atlassian Marketplace.


author: Shannon S
body: Hi Sue,

Thanks for your question. This Community answers mainly end-user questions, so if you're developing a Cloud add-on, you may find the [Atlassian Developer Community](https://community.developer.atlassian.com/) is more suited to answering your question.

I hope that helps you find the answer you're seeking!

Take care,

Shannon


Tags: cloud

confluence-cloud
How a regular user can search by page property?
Asked by Jose Manuel Beas:

I'm creating a taxonomy of documents based on Page Properties. I like the Page Properties Report. But I also wanted to give the users the ability to search by some of those properties. How can I do it?

P.S.

I've dismissed the use of labels for this because there is no management for them (out of the box), e.g. I can't rename existing labels, everyone can add/remove labels, etc.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jose Manuel Beas](/t5/user/viewprofilepage/user-id/4189924) ,

We can suggest using our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

Its macros (and the [Table Filter macro](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) in particular) work with the Page Properties Report perfectly well and allow you to filter, aggregate and visualize your data.

Please look [here](https://stiltsoft.com/blog/2021/04/table-filter-and-charts-with-page-properties-report/) for an example.

comments: author: Jose Manuel Beas
body: Looks promising. Thank you!


Tags: cloud

confluence-cloud
How may I change the global look and feel ?
Asked by Steen Klingenberg:

I want to customize the apperance of our pages in a newly created Confluence site.

First off I want to use company chosen fonts for texts.

All guidance point to space settings =\> look and feel =\> edit CSS. But this seems to be for 'server instance' only. How can I achieve a change in a cloud instance ?


Answers:
author: James Dellow
body: [@Steen Klingenberg](/t5/user/viewprofilepage/user-id/4255754) there are very limited options for customising the look and feel of Confluence Cloud. You won't be able to change the styling of the overall interface.

If you check the marketplace, you will find solutions that have attempted to mitigate this in some way, but they can't replicate the styling flexibility of the server version.

comments: author: Steen Klingenberg
body: Hi James, thanks for answering - I'm slowly realising the limitations of the Cloud version. I've tried out a few apps but so far found none that does the job :-/

In another thread here Atlassian has stated that they are looking into this, but with a time line of 6-12 months! Disappointing I think, esp. coming from several companies using the Confluence server version.


author: Adrian Vojvodic
body: #### **Does this help at all? Just got here myself so idk:** {#toc-hId--540642994}

<https://support.atlassian.com/confluence-cloud/docs/customize-your-space/>

#### What's the global look and feel? {#toc-hId-1946869839}

Global look and feel refers to a theme that's applied at the site level, and **++applies to all newly created spaces++**. Changes made to the global look and feel will flow through to all spaces that inherit it.

++**If a space has its own theme applied, it won't inherit changes from the global look and feel.**++

To go back to inheriting the global look and feel, click **Global look and feel** from the **Themes** tab.

comments: author: Steen Klingenberg
body: Thanks for sharing and changing the logo is a tiny win :-) My mission, though, is more to change the style of the space content, like getting rid of wasted white space, changing styling of headers, using other fonts...


author: Imdad KP
body: Hi [@Steen Klingenberg](/t5/user/viewprofilepage/user-id/4255754)

Can you check this document. this might have the required information.

<https://community.atlassian.com/t5/New-to-Confluence-questions/How-may-I-change-the-global-look-and-feel/qaq-p/1716740>

comments: author: Steen Klingenberg
body: Thanks [@Imdad KP](/t5/user/viewprofilepage/user-id/677088), though you are linking back to this thread, not to a document1 Copy-paste bug ;-) ?


author: Imdad KP
body: Hi [@Steen Klingenberg](/t5/user/viewprofilepage/user-id/4255754) ,

My Bad :)  

Here is the link: <https://confluence.atlassian.com/conf59/changing-the-look-and-feel-of-confluence-792499491.html>


author: Steen Klingenberg
body: Thanks! Regrettably this goes for the Data center version - which I've found out - is a completely different ball game when it comes to features og configurability :-)

br Steen


Tags: cloud

new-to-confluence
Can not edit page. HTTP status 403
Asked by L? V?n Th?nh:

I'm having trouble editing the content of a page.

When I edit then click the save button, the message I get is

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/146327i46DF1AF323B0FB49/image-size/large?v=v2&px=999 "image.png")

I look inspect with request to edit, I get http status 403.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/146328i7D34024A2C53EF66/image-size/large?v=v2&px=999 "image.png").

I tried using the admin account, but unfortunately still failed

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/146329iB7647ABA0BADF8E4/image-size/large?v=v2&px=999 "image.png")

Config server:

- Version : Confluence 6.9.1 data center, but only 1 node :D

- Database : We use postgresql database running on docker,data is mounted from host to container.

-


Answers:
author: Brant Schroeder
body: [@L? V?n Th?nh](/t5/user/viewprofilepage/user-id/4425466) Welcome to the Atlassian Community

Is this happening on all pages or just one?

I have seen this error on all pages when the instance is running behind a proxy and the proxy is blocking certain IPs.

If it is just a single page there might be something on the page that is causing the page to fail as it has been corrupted. I would suggest creating a new page and carefully coping content from the old page to the new page to try and identify what is corrupted on the page.


Tags: confluence-server

server
Remove a user from confluence in Confluence Free version.
Asked by Nirusha:

Hi,

I am new to confluence and I just set up a team with pages. In there I shared a page with an external person via the Share button and adding their email address.

I did not realise that they can see all pages in the Free version of Confluence and I now need to remove that person from the page till I can re-organise the pages.

How do I do this? Sorry if this is a very rookie question, but I could not find an answer elsewhere.

thanks!


Answers:
author: G subramanyam
body: Hi [@Nirusha](/t5/user/viewprofilepage/user-id/4425374) welcome to the Atlassian community.

Please be informed, only an admin can remove a user once added. Hence, of you have admin rights, then follow these steps (if you aren't the confluence admin), then contact him/her to remove the user:

To remove a user:

1. Log in to [admin.atlassian.com](http://admin.atlassian.com/)

2. From your organization, go to **Directory** **\>** **Users**.

3. Find a user, then select their avatar or **Show details**.
4. From the **3 dot icon** at the top of the page, select **Remove user**.

5. A. **More actions** - select the 3 dot icon at the top of the page and then select **Remove user**.

Stay safe and stay healthy.


Tags: cloud

confluence-cloud
Creating a DL for page restrictions
Asked by adam.hoy:

Was wondering if there was anyway to create a DL (similar to outlook) so I can put all the members in my team into a list and then when I am restricting pages to our team only. I only have to put the DL list in, instead of alot of people individually into the page?

Thank you


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@adam.hoy](/t5/user/viewprofilepage/user-id/4425237) ,

How about creating a confluence group with the required set of users. and enabling restrictions to that particular group.

Thanks,

Anvesh

comments: author: adam.hoy
body: Morning [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)

Work in a large business. Some of our pages have to be viewable to others and other pages are child pages and need to be locked down.

Just finding it very tedious to add in singular users everytime a new page has to be created and locked down if needed.

Thank you


Tags: cloud
How can I move a template from one space to another?
Asked by Chris Riffey:

It seems like the only way to allow someone to create a template is to make them a space admin. I don't want to do this so my next option is to have the people responsible for documentation design create the templates in their own spaces and then I can move them to the correct group space or global space but I can't figure out how. How can I move a template from one space to another or "promote" a template to be a global template?


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Chris Riffey](/t5/user/viewprofilepage/user-id/3819345),

A few days back we have the same kind of request, we using Jira Server Version.

One user copied the template from one space to another space. and made it as a template.

Please try this, I didn't explore it. I just heard from one user.

Thanks,

Anvesh

comments: author: Chris Riffey
body: Hi [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)

When you say copy, are referring to some built-in process or just manually copying the content of one template into another? If built-in, could you tell me how?

I realize we could probably just copy most of the content manually between 2 open template editor windows but that seems much too cumbersome to be a regular workflow. What I wanted to know is if there is some built-in method for simply assigning a template that is created in one space to another, or maybe even as a global template. It's fine if requires admin privs (though it would be nice for template creation to be something that could be delegated). Also, I am asking for Confluence Cloud.


Tags: cloud

confluence-cloud
I have a user who edits a page in Confluence but is not saved after publishing.
Asked by Sherrie Brown:

I can't figure out the problem. The user has the same permissions as others who edit pages and it saves after publishing.


Answers:
author: KAGITHALA BABU ANVESH
body: Hi [@Sherrie Brown](/t5/user/viewprofilepage/user-id/1183521),

It's a suggestion,

Sometimes due cache and cookies from the browsers may cause this kind of issue.

Can you please clear all your browser history along with these cookies and cache and try once.

Can we get some more inputs, does the user getting any error message while publishing the page.

Thanks,

Anvesh


Tags: cloud

confluence-cloud