youngmon/atlassian-qna huggingface dataset:
Reorganising card content?
Asked by Nina Schmidt-Marino:

Hi

Is there a way of having the Document/attachments section on a card showing up UNDER the Activities section of a card. The reason being is that if attachments are added when an activity comment is made then the activity comments - the important bits - take some scrolling to reach.

Thanks so much!


Answers:
author: Lara
body: Hi Nina,

Thanks for reaching out!

Right now, there isn't a way to rearrange sections on card backs. That said, I understand how this could be helpful, so I've flagged this as a feature request with the product team!

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions or concerns, and have a great day.

All the best,

Lara  
The Trello Team
Trello Card repeater Power-up problem
Asked by Nagy G?bor Attila:

We use Card repeater for several months. In the last time (maybe since about Business Class -\> Premium change ?) there are problems with this power up. The cards are correctly repeated as they are set, but we do not see anymore on the card the time when it will be next repeated. For most of the cards when we open them and check on the repeater power-up we also do not see the repeating setting, but for some we see. When we check on the board the Repeater, then it shows all of the cards when they will be next repeated, and there are all there.

Is there a better, faster, more efficient way to correct this problem then set a new repeater setting for all of the cards? (But it will not cure the problem that on the card isn't showed the next time, only when on card opened the repeater power-up)

Thanks for the answers.


Answers:
author: Lara
body: Hi Nagy,

Thanks for reaching out!

We did have an issue where the repeat was not shown on the card back, however that issue has since been fixed. Let me know if the issue persists for you!

All the best,

Lara  
The Trello Team


author: Nagy G?bor Attila
body: If there is no good solution, then ok... It was a try worth :)

(updated all repeat cards...)


Tags: card-repeater
Problems with Butler?
Asked by Lyndsey Fletcher:

Hello - I have a set of rules that run at the exact due time and post a comment depending on the label added. Today - the comment has been added by Butler 4 times and the command log says the rule ran twice........ Is there a problem with Butler - or something I may have done that needs fixing?


Answers:
author: Suvradip Paul
body: Hi [@Lyndsey Fletcher](/t5/user/viewprofilepage/user-id/4471984) ,

Thanks for posting.

Could you please confirm all these rules are created by you ? Are you using command libraries - <https://help.trello.com/article/1139-command-libraries> ?

I am guessing that it might be something like you have enabled some of these rules and Butler does show in the activity log as the user who setup these rules and those are only visible to you.

But I think command library gives you the flexibility so a group can access and enable the rules if the person is no longer there on their account.

Could you please check and confirm if that helps you?

Cheers

Suvradip

comments: author: Lyndsey Fletcher
body: Thanks for the reply. I will check again. All the rules are in the same library and in the card - it says that all the comments were added by me via Butler -to the best of my knowledge these are the only rules enabled on the board.....


Tags: butler
Going back to boards drawer view
Asked by Leo Fu:

Some of my colleagues started to get the [sidebar view](https://help.trello.com/article/1250-trello-navigation) but they still preferred the [boards drawer view](https://help.trello.com/article/823-the-boards-page-and-boards-drawer). Is there any way that they can go back to boards drawer view? Thanks.


Answers:
author: Alex W
body: Hi Leo,

As we're rolling this out for all users, there's no way to go back to the Boards Drawer view. Can you let me know if your colleagues have any feedback on the new view, and why they would like to go back to the old view? I can raise this with our team if you wish.

comments: author: Leo Fu
body: Thanks Alex.

I believe it takes time for my colleagues to get used to the new view as they has worked with Boards Drawer view for many months.


author: Cat Person
body: So sad that I can not go back to Boards Drawer view. (sign)
Read from an external data source, even a CSV or Excel file
Asked by DRI Admin:

We would like the ability to read from an external data source, and add a selected value to a Trello custom field. Say, a list of customers from our legacy ERP, so we can add standard fields like customer number or even customer name to the card. There are restrictions in access the SQL data directly, so we could even do a nightly data dump to update a lookup table.

Thoughts?


Answers:
author: milynnus
body: [@DRI Admin](/t5/user/viewprofilepage/user-id/4542638)

Trello provide a http request action to do just that. It returns a response via {httpresponse}.   
see

<https://help.trello.com/article/1203-issuing-http-requests-with-butler>

I used with py-Trello which will allow me to work with my cards directly like custom fields.

comments: author: DRI Admin
body: But, will this let us search the external data source? For example, In Field "Customer Name", search for customers that begin with "ABC", show ABC Co, ABC Inc, ABC Partners, select the name we want, and fill multiple fields on the Trello card.


author: milynnus
body: [@DRI Admin](/t5/user/viewprofilepage/user-id/4542638)

The http request calls an endpoint and returns the result to Butler. At the endpoint, depending on your platform you can do all the data retrieval and manipulation you need. It can even call Zapier and use python programs to retrieve the data. I used py-trello because it has all the capabilities to work with all the components of a card like labels, custom fields, checklist etc. Unlike power up and I include custom power, it is not interactive aka it cannot , as far as I am aware, present you with a dropdown list for you to select.

I used http request to provide a Butler add on for things you cannot do with automation natively e.g. return CF following a lookup of a card.

My profile has my contact details should you want to have a chat.
Can I restrict cards and lists from people on my board?
Asked by David Harbour:

I have recorded my question on Loom - [My Question on Loom Video](https://www.loom.com/share/88171f614705428083435285f37b1b4c)


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@David Harbour](/t5/user/viewprofilepage/user-id/4542452) it's currently not possible to share specific cards with people for the moment. If you'd like to add them to a card, they need to be added to the board as well. There is also no concept of "filtered" views that would allow people to see a board with a subset of cards. You can filter a board, but anyone can easily remove that filter to see all cards.  

There are some alternatives though - here are some ideas:  

1. Use the [external share power up](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd/external-share). This will allow you to share certain aspects of the board with others. This will only allow for read-only access though.  
2. Create separate boards for each member and sync the respective cards to those boards using [Unit](https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito)o.
Trello Butler command results in an error - what is wrong?
Asked by Eduardo Bailetti:

Hey I'm hoping someone can help diagnose why my command is not working for Butler. My first time using Butler. The command seems pretty simple, but every day I get an email saying that Trello could not do it.

What is wrong with this command?

**every weekday at 3:00 am, rename list "Done Today" to "{lastdateshort}", and create a new list named "Done Today"**

Can anyone help?


Answers:
author: Andrew Fecenko
body: Hi Eduardo,  

I've taken a look into your command and can see that the issue is with the variable "{lastdateshort}". The command is not executing correctly because lastdateshort is not a valid variable and therefore returns nothing and we can't rename the list to nothing.  
I believe what you want instead is either {previousworkingday_dateshort} or {yesterdaydateshort}.  

You can also view the errors for your command by visiting the command log for the command. <https://help.trello.com/article/1168-command-log>  

<br />

comments: author: Eduardo Bailetti
body: Hi Andrew, thank you. I did not pick up on the part starting "the following variables" in the guide. Will use different variable. Thanks

"You can prepend *last* and *next* to the following variables. For example: `{lastweeknumber}`, `{nextusmonthweeknumber}`,`{nextquarternumber}`, `{lastyearshort}`."

<https://help.trello.com/article/1157-variables>


author: milynnus
body: [@Eduardo Bailetti](/t5/user/viewprofilepage/user-id/4542356)

Try using {date-1d} and format it to what you need by adding \~....not sure "last" would apply {datesshort}. My guess you wanted yesterday.

comments: author: milynnus
body: [@Eduardo Bailetti](/t5/user/viewprofilepage/user-id/4542356)

Try also {yesterdaydateshort}


author: Eduardo Bailetti
body: Thank you milynnus! I misread the variables instructions in the guide. Some variables you can prepend *last* and *next*but I was applying those to the wrong list of variables. Much appreciated!


Tags: butler

command

error
Automatically add list name to new cards in list?
Asked by Seth Vidana:

Hello Awesome Trello Community,

I'm wondering if it is possible to automatically add the title of a list (not title of the board) to cards that are created in that list? E.g. If the list title was "Priority 1" and the card title was "Buy socks" the title would automatically become "Priority 1 - Buy socks". I just don't want to add the list title every time when I'm making a ton of cards. I'm wanting to find a way to remember which list the card came from when I have many lists. The list title would make it easy Seems like Butler/automate could do this, but I can't figure it out. Thanks for your time!

Seth


Answers:
author: Felix
body: You can do this with Butler's variables. See <https://help.trello.com/article/1157-variables>

You'd probably want a rule like 'when a card is added to the board, rename the card to "{cardlistname} - {cardname}"'

comments: author: Seth Vidana
body: Thank you! I'll give that a shot!


Tags: automation

butler

list
Calendar dates are not appearing on the cards.
Asked by Jeferson Kist:

After the update my college is having a problema that the calendar dates are not appearing on the cards as they are before this update.

As you can see below what happens when she clicks on the "start date".

![Problema trello 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/158730iC372E98D776CC282/image-size/large?v=v2&px=999 "Problema trello 1.png")

In my Trello you can see how it should be:

![Trello1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/158733iCF67257FD78AE268/image-size/large?v=v2&px=999 "Trello1.PNG")

PS; The update is not available to my trello yet, and i dont know why. But in my Trello everything is working fine.

Please help us to solve this problem quickly.

Thanks.


Answers:
author: Jeferson Kist
body: We already have tried to empty cache, but it doesnt solved the problem.


Tags: date

due-date

power-up
how do I change the default time on a new task from midnight to 3pm?
Asked by Michael Golden:

When I give myself a due date for a new task, ( like in 2 days ) the default is 12AM, ( midnight ). I want this default tom eb changed to 3pm. How do I do this pls? Thx..


Answers:
author: Lara
body: Hi Michael,

Right now, there isn't a way to set a time for checklist items. That said, I understand how this could be helpful, so I've flagged this as a feature request with the product team!  

As for your checklist items appearing due at 12am, that's related to the default time that's set for the checklist item (GMT 0:00) which is converted by Google Calendar.  

You could try set the time for checklist items via the Trello mobile app and they may appear due correctly in your third-party calendar.  

If you'd like to see your checklist items' correct due date and time (i.e. full day events), I'd recommend converting those checklist items to cards which will create a new card under that checklist name, and assign the checklist member and set the card's due date to the item's due date.  
![Image 2021-09-15 at 4.15.04 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/160301i0B69095A9F887449/image-dimensions/257x151?v=v2 "Image 2021-09-15 at 4.15.04 pm.png")  

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Tula Inyo
body: I would like to second this request
Impossible de connecter Trello a gmail
Asked by SCENE O CENTRE:

J'ai ajout? le module Trello sur GMAIL. Pour y avoir acc?s depuis la boite mail en module compl?mentaire Voila le message n order to create new cards, we will need access to your Trello account.

LOGIN WITH TRELLO

Ca mouline et il ne se passe rien. La connexion ne se fait pas du tout


Answers:
author: Vero Rivas
body: Hi [@SCENE O CENTRE](/t5/user/viewprofilepage/user-id/4541831)

Look at this post

<https://help.trello.com/article/1120-trello-for-gmail-add-on>

Cheers
Display Trello Cards in Microsoft Teams tasklist
Asked by Lukas Karrer:

HI

Wie ahve integrated several trello boards into microsoft teams. Unfortunately, cards assigned to do not show up in the tasks widget of microsoft teams. Is there any way i can achieve a consolidated view over all tasks in Office365 as well as trello? thanks for any hints.


Answers:
author: Vronik
body: Hi [@Lukas Karrer](/t5/user/viewprofilepage/user-id/3412199)

Take a look at these posts, they may give you a hint

<https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>

<https://trello.com/guide/onboard-team#what-is-a-workspace>

<https://trello.com/power-ups/6052d130068a8c0de7b022b4/microsoft-teams>

Regards


Tags: ms-teams
How can I configure the Confluence Space for ...?
Asked by Star:

How can I configure the Confluence Space for all content to be shared with the customer?  
(The customer does not have a Confluence license)


Answers:
author: Srinatha T
body: [@Star](/t5/user/viewprofilepage/user-id/4880053) , Hope you are doing fine. I will check the other post . In the mean while feel free to accept the answer, this way this thread will be marked closed and the community members can focus on the open discussions.

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Star](/t5/user/viewprofilepage/user-id/4880053) ,

Welcome to Atlassian community.

Since you want to share the space with external user who does not have license. You will have to enable anonymous access. When you make your content available to anonymous users, this means ***anyone on the internet*** . The anonymous access feature can't accommodate sharing with some anonymous people and not others. It's all or nothing.

You can follow the steps mentioned in the below article for configuring the same.

* [Set-up-public-access](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/)

I hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: Star
body: Hi Srinatha,

Thanks for the answer!

Kind regards,

Star


author: Star
body: Hi Srinatha,

i have another question.Maybe you can help me.

Here is the link:

<https://community.atlassian.com/t5/Confluence-questions/several-How-To-articles-from-Customer-Service-Desk-gt/qaq-p/2190693>

Thanks


Tags: jira
Cannot add colleague to Atlassian
Asked by Meeren J Raniga:

Hi, I am trying to add my colleague to atlassian, but he is not receiving the email. He is receiving emails in general, and is receiving on his gmail account, but not on this particular address.

What should I do to resolve this? Thanks.


Answers:
author: Andy Gladstone
body: [@Meeren J Raniga](/t5/user/viewprofilepage/user-id/5068103) welcome to the Atlassian Community. How are you trying to add/invite this co-worker?


Tags: cloud

confluence-cloud
Issue Collector in Confluence
Asked by Cristina Andrei:

Can we implement Issue Collector in Confluence? If yes can I receive an example?

Thank you!


Answers:
author: Thiago Masutti
body: Hi [@Cristina Andrei](/t5/user/viewprofilepage/user-id/4982276)   
I hope you are well.

You can create an issue collector in Jira and then include it in a Confluence page through the [HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html).

Some information can be found in <https://confluence.atlassian.com/adminjiraserver/advanced-use-of-the-jira-issue-collector-938847349.html>.

Kind regards,  
Thiago Masutti


author: Marin
body: Hi Christina, thanks for your answer. I will get back to you after I discuss it with our team?


author: Cristina Andrei
body: Hi. I know that we can have Issue Collector in Jira Software. I would like to use Issue Collector in Confluence to receive questions/feedbacks from users.


author: Marin
body: Hi Christina, please can you give me more details?  


Tags: jira

jira-server

server
How to access the wiki page from Linux Environment
Asked by Siddharth N:

Hi, currently the wiki page is accessible from a UI. I require to change a few IP address by checking the wiki page. So doing it by manually, I thought of automating it using bash script.

So, a summary is that - Some IP address are stored in this <https://wiki.myaddress.co.uk/pages/ipaddress>. My requirement is to clone/make it available in my Linux environment so that I can write some scripts to automate the process.

Looking forward to hearing back from you guys!


Answers:
author: Srinatha T
body: Hi [@Siddharth N](/t5/user/viewprofilepage/user-id/5068092) ,

Welcome to Atlassian community.

You can try the rest api calls to do the same. By running the curl command you can access the page and get the data. I myself have not used those rest api's but you might want to give a try.

* [Confluence-rest-api-examples](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/)

The above webpage has some examples , you might want to go through the same.

Thanks,

Srinath T


Tags: clone

confluence-server

linux

server

wiki
I want to hide a Second Level Approver () field if Type of Service Request is either one of
Asked by Sreenadh:

Hi,

I want to hide a Second Level Approver () field if Type of Service Request is either one of :

**Application Performance**

**Change and Release Management**

**Quality Management**

**Build Management**

Except **Service Management (ITSM)**

if we select **Service Management (ITSM)** from Type of Service Request then Second Level Approver field should be visible.

Please find the attached screenshots for your reference.

Thanks,


Answers:
author: Ste Wright
body: Hi [@Sreenadh](/t5/user/viewprofilepage/user-id/5029401)

Can you clarify the need here? What will the second Approver field do? How will it work?

Screenshots and/or an explanation of the process would be ideal here :)

Ste


Tags: cloud

confluence-cloud
How to give permissions to edit the confluence page to other user
Asked by Urvashi Jindal:

**How to give permissions to edit the confluence page to other user ?**


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Urvashi Jindal](/t5/user/viewprofilepage/user-id/5058824) ,

welcome to the Atlassian community!

First of all please verify that user has access to Confluence and create page permission on the related space (<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>)

After doing that verify that a specific page has not edit restriction (<https://confluence.atlassian.com/doc/page-restrictions-139414.html>)

Hope this helps,

Fabio


Tags: confluence-server

server
I want to hide a field if Type of Service is QA
Asked by Sreenadh:

Hi,

I want to hide a Second Level Approver () field if Type of Service Request is either one of :

**Application Performance**

**Change and Release Management**

**Quality Management**

**Build Management**

Except **Service Management (ITSM)**

if we select **Service Management (ITSM)** from Type of Service Request then Second Level Approver field should be visible.

Please find the attached screenshots for your reference.

Thanks,

![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/223515iD073962CB2C52FEF/image-size/large?v=v2&px=999 "1.PNG")![2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/223516i32BABFECAC897171/image-size/large?v=v2&px=999 "2.PNG")![3.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/223517i0355AC1B98CD6E8C/image-size/large?v=v2&px=999 "3.PNG")


Answers:
author: Hamza Chundrigar
body: Hi [@Sreenadh](/t5/user/viewprofilepage/user-id/5029401)

Unfortunately, this is not available natively within Jira. Although you could use 3rd party options like Power Scripts or Scriptrunner to accomplish your use-case.

comments: author: Sreenadh
body: Hi Hamza,

Thanks for your response, kindly help me out with the script runner how to perform the same.

Thanks,


author: Hamza Chundrigar
body: There's another [article](https://community.atlassian.com/t5/Adaptavist-questions/ScriptRunner-behaviour-for-hiding-a-field-based-on-another/qaq-p/1755119) in the community that explains this


Tags: cloud

confluence-cloud
After I login with my 1bank ID, still cannot see any page
Asked by alan tang:

I fail to access [Not Permitted - Confluence (dbs.com)](https://confluence.sgp.dbs.com:8443/dcifcnfl/) even I login successfully

Anyone can help?


Answers:
author: Srinatha T
body: Hi [@alan tang](/t5/user/viewprofilepage/user-id/5067953) ,

Welcome to Atlassian community.

You might want to contact your admin and ask him to assign you permission for the space. It looks like a pure permissions issue to me.

I hope that helps. Have a good day

Thanks,

Srinath T


Tags: confluence-cloud
Add a line on top of the comment section on all pages
Asked by ELing Nai:

Hi There,

Would like to ask if is it possible to add a line on top of the comment section on all pages (the example outlined in blue). If yes, how can we do that?

![2022-11-01_140611.jpg](/t5/image/serverpage/image-id/223491i63B2D7ED995B1B23/image-size/large?v=v2&px=999 "2022-11-01_140611.jpg")

Thanks and Regard,

Eling


Answers:
author: Thiago Masutti
body: Hi [@ELing Nai](/t5/user/viewprofilepage/user-id/5067875)   
Welcome to the Atlassian Community.

You might want to try editing the velocity templates in **Space tools** \> **Look and feel** \> **Layout**.

Changes applied in one of these templates will be used within the entire Space.

Here's an example when editing the **Comments Layout** template.

![page-layout-001.png](https://community.atlassian.com/t5/image/serverpage/image-id/224096i389360A463A6FF0C/image-size/large?v=v2&px=999 "page-layout-001.png")

![page-layout.png](https://community.atlassian.com/t5/image/serverpage/image-id/224095i2360C431BEF795AB/image-size/large?v=v2&px=999 "page-layout.png")

I hope that helps.

Kind regards,  
Thiago Masutti


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

That looks like it should be content of the specific page, not mass applied across the whole of Confluence. If it should appear on every page, do it as a "banner" - modify the header/footer html.


Tags: confluence-server

server