youngmon/atlassian-qna huggingface dataset:
Is the "Agile Classic Gadget" available in the Atlassian Cloud?
Asked by Guy Anela:

Hi folks - We have both a JIRA Server instance and a JIRA Cloud instance and both are linked to their own Confluence instance. Users on the Server instance utilize the "**Agile Classic Gadget**" on both their JIRA dashboard and in their Confluence pages (as an External Gadget).

We noticed that the JIRA Cloud instance doesn't offer the "**Agile Classic Gadget** ". Is there a way to utilize the "**Agile Classic Gadget**" in the Atlassian Cloud (in both JIRA and Confluence)? If not, is their an equivalent gadget out there that we can utilize?

Thanks in advance!


Answers:
author: William Zanchet [Atlassian]
body: Hi Guy,  

Yes, in the past like weeks ago it was available, but right now they took it off. So there isn't a way to use right now. For more information, you can raise this question in our <https://support.atlassian.com> support channel.  

Cheers,  
WZ


Tags: cloud

confluence-cloud

jira-cloud
How do I make the page tools menu display in Confluence?
Asked by Jefferson French:

Although I am logged in as a member of confluence-administrators, I don't see an option to edit a page. I'm expecting to see it by the Edit, Watch, and Share menus. Would someone kindly tell me what I need to set/change to see it?

BTW, I followed the instructions here: <https://confluence.atlassian.com/display/CONFKB/Tools+Menu+Not+Available+In+Any+Page>, but did not see a difference.

I also can't figure out how to delete a page, but I'm guessing that will be in the tools menu when I find it.

**UPDATE (Don't have enough points to add a comment today):**

In response to Nic's answer: Under space permissions, Individual Users, it lists my ID and has all permissions as assigned (green checkmark). I do have an edit menu on my pages, and haven't had a problem creating/editing pages. Am I correct that I should see a Tools option next to the Edit, Watch, and Share options when looking at a page?


Answers:
author: Stephen Deutsch
body: You should also be aware that the Tools menu was renamed to ??? in newer versions of Confluence.


author: Jefferson French
body: Just want to follow up here with my solution. The link I posted in my question can be used to solve the problem, if you take into account a couple mistakes. Mainly, I hadn't noticed that although the instructions said to set the given property to true, the SQL example sets it to false. After fixing a syntax error I loaded the given SQL without noticing the problem at first.


author: Jefferson French
body: Thanks, Stephen. I neglected to say we're running version 5.8.9. Would the ??? be next to the Edit, Watch, and Share options?


author: Nic Brough -Adaptavist-
body: Your admin access is not important, that just gives you admin rights, not space ones (admin can do everything automatically is a bad model and one that Atlassian avoid).

Check the space permissions for your add/edit rights, and delete while you're there. Edit will appear as a button next to the menus and delete page in the menus.


Tags: confluence-administration
Urgent - Can google forms submission, trigger page creation in Confluence Cloud?
Asked by IS Operations:

I currently have a Google form embedded as an iFrame on a Confluence page. Is there anyway that when the form is submitted, a page is created under a specific space in the Confluence Cloud? Please let me know, as soon as possible as this is very important to our company. Thank you.


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

No, in Confluence Cloud has some restrictions, so we won't be able to do it.

In Confluence standalone, you would be able to develop an API or a plugin that does that.  

Cheers,  
WZ

comments: author: Alex Medved _ConfiForms_
body: Why not? I understand it is a bit of an overkill... but what if we have an Atlassian Connect addon which does render the google form and then, after that form submission, uses REST API to create a page in Confluence Cloud... ? With Atlassian Connect we should be able to do that, right?


author: IS Operations
body: That would be awesome if we could make that work! Please keep me posted with your thoughts.


author: Alex Medved _ConfiForms_
body: I am not very familiar with Google forms (we develop some other product to managing forms inside Confluence server, called ConfiForms and have implemented hooks to enable this kind of integrations)But, by quickly looking at the: <https://developers.google.com/apps-script/guides/triggers/installable>I can see that there is a way to install some custom hook, which can react on form submit and do some "stuff"... as Confluence cloud has the REST API, and there is a way to create pages in Confluence using this REST API then you can basically glue these things together: google custom triggers and Confluence API to do the work you need :-)Idea about using Atlassian Connect is an overkill here...


Tags: cloud

confluence-cloud
Confluence can't run after installation - JAVA Error
Asked by pskolysz:

Hi,

i can't run confluence on my server - i try it on Windows and Ubuntu -and everywhere i have the same problem.

After installation i run on confluence and go thru setup wizard, in last point i put licence key then i have JAVA errors. The same - on Ubuntu and Windows.

Ex: <http://wiki.big-soda.pl/>


Answers:
author: Luiz Maia
body: Make sure you're also running a supported version of Java. In case you have installed Confluence latest, this should only run on Java 1.8.x.

Please see the supported platforms page for Confluence: <https://confluence.atlassian.com/display/DOC/Supported+Platforms>

Regards,  
LM


author: Guilherme V.
body: Hey Piotr,

Nic's right. Check this [documentation](https://confluence.atlassian.com/display/CONFKB/Confluence+does+not+start+due+to+Spring+Application+context+has+not+been+set)about this error.

Cheers,


author: Nic Brough -Adaptavist-
body: It looks like the user running the application hasn't got the right permissions to read/write the directories you've told it to install into.


Tags: confluence-administration
Can create but not edit a page
Asked by Dennis Jones:

I am using Confluence as an administrator for the first time (I am a happy user of Confluence for another client and have now recommended Confluence to another client). I created a new "knowledge base" space and created a page in that space. The page created fine. Now I want to edit it, but when I try to edit the page, all I get is a blank editor, and none of the controls (on the ribbon) work. If I save the page while in the blank editor, I will lose all my content (I know, because I did it once!). I am an administrator of the site, and there are no restrictions on any pages. Why can't I edit my own page?

By the way, I can't edit the top-level knowledge base page either (also get a blank editor)! What the heck?

Dennis


Answers:
author: Guilherme V.
body: Hey Dennis,

I suggest opening a ticket with the support team at <https://support.atlassian.com/> in order to investigate your issue. If the problem was related to Permission settings, you'd receive a message warning that.

Cheers,

comments: author: Dennis Jones
body: Done, thanks.


Tags: cloud

confluence-cloud
delete an user
Asked by agencia_ginga:


Answers:
author: Rodrigo Girardi Adami
body: Hi Team,

Also note that users who created content in Confluence cannot be deleted. Just disabled.

When a user haven't created any content, then it can be deleted from the instance entirely.

Cheers,

Rodrigo

comments: author: Anne EQS
body: So what happens if one deletes a user who created content? This is not recommened but is there a warning and you can do it or is it simply not possible?


author: Rodrigo Girardi Adami
body: Hi Anne,If the user created content, it's not possible to delete the user through the user interface of the application. Only the disable option appears. However, it's still possible to remove the user from the database, which is definitely not recommended since it would leave orphaned rows in the database and cause issues in the future.


author: Anne EQS
body: HI Rodrigo, sorry, I missed that this is about confluence cloud.


author: Giuliano C.
body: For additional info, you can look at this article: <https://confluence.atlassian.com/cloud/add-edit-and-remove-users-744721624.html> for Confluence Cloud. :smile:


author: Guilherme V.
body: Hey there,

You can disable(deactivate) the user directly in the **User Management**page

Cheers,


Tags: cloud

confluence-cloud
Attachment Macro: How do I hide the Download All option?
Asked by Jeremy Soronen:

Using Confluence 5.7.1

Not afraid to add/modify code if necessary.

We don't want people to have the Download All option for the Attachment Macro. The PDFs shown in the Attachment Macro on a page are view-only and should not be downloaded by users from this page. Is there a way to disable this option on a single page or all pages (if single page is not possible)? We do want to allow downloading of attachments in different pages or spaces, but want to control it in this page and maybe others.

Thanks,

Jeremy Soronen


Answers:
author: Branno
body: Howdy @Jeremy Soronen,

I know this is a little late, but I have a solution for you!

You can add the following to either the Global Stylesheet (for all pages), specific Space Stylesheets (for all pages in those spaces), or you can use the HTML macro (which needs to be enabled) to include it in specific pages:

```
a.download-all-link {    display: none !important;}a#download-all-link {    display: none !important;}
```

The first block will hide the link generated by the Attachments Macro, while the second will hide the link displayed on the View Page Attachments screen. Hopefully this helps out!

Cheers,  
Stephen Brannen \| Confluence + Crowd Support

comments: author: ITKSOLUCIONES
body: @stephen Brananen, Does this work if confluence is an ondemand instance?

I have looked and Have found PDF STYLESHEET Option, I did the change but nothing happened after saving.


author: Giuliano C.
body: Hi Jeremy,

Not sure if it would help you, but, you can find some codes in [this doc](https://confluence.atlassian.com/display/CONFKB/How+to+disable+attachment+downloads), you can find some options on how to disable the download for specific attachments or for the whole space. :smile:

Cheers,

Giu


Tags: confluence-administration
If someone doesn't have 'View' space permission, links to pages in that space will be shown.
Asked by cv_dbush:

The documentation says

* If someone doesn't have 'View' space permission, links to pages in that space won't be shown at all.

This is not what I see, I can see links to pages in spaces that I do not have view space permission, and the when I click on the links, I see the Page not found message.


Answers:
author: Giuliano C.
body: Hey Darrel,

I just tested it in one of the latest version of Confluence and you are definitely right. The current behaviour in Confluence doesn't match with [the documentation](https://confluence.atlassian.com/display/CONF58/Permissions+and+Restrictions). With that in mind, I just created the following task request, so our technical writers can modify the doc to reflect it:

<https://jira.atlassian.com/browse/CONF-39576>

I also have put some thoughts about it, so we can either change the doc or we can work to apply this procedure only to URL's directly pasted in the page. The reason is that if you hide links tied to words, it could mess with the text.

Thanks for the finding, Darrel!

Cheers,

Giu
how to create sibling pages
Asked by Murali Ganapathi:


Answers:
author: Rodrigo Girardi Adami
body: Hi Murali,

The behavior of creating a page as a child of the current page is by design of the product. The only workaround is as Nic stated above. By moving the page manually after the creation.

Cheers,

Rodrigo


author: Nic Brough -Adaptavist-
body: Click "create". Either on the parent page, or just move them to the right level when you've created them.
How can inplace edit be enabled for confluence pages with sections
Asked by Christian Schlaefcke:

Hi,

I am currently evaluating the [InPlace Edit Plugin](https://marketplace.atlassian.com/plugins/confluence.extra.cipe) for Confluence. When I use a normal page with headings the plugin works fine.

But when I create sections on the page and put the headings in different sections the plugin does not recognize the headings anymore.

Is it a bug or a missing feature or did I miss something else?

Thanks for any advice.

Regards,

Christian


Answers:
author: Roman Kirilenko
body: Hi Christian,

we're [preparing a new version of InPlace Editor](http://stiltsoft.com/blog/2015/10/inplace-editor-3-0-for-confluence-on-the-way/), it will work inside a macro (section, layout and so on). You may participate in beta-testing (please leave your request [here](https://helpdesk.stiltsoft.com/support/feedback.html?product=InPlace%20Editor%20for%20Confluence&subject=InPlace%20Editor%203.0%20beta%20testing%20request)).

comments: author: MikeMazz23
body: Is there a way to specify other tags other than header tags? like divs?


author: Roman Kirilenko
body: Hi Mike,

Sorry for the late response. At the moment, no. And, as far as I know, there are no such plans. You can create an idea [here](https://stiltsoft.customercase.com/forums/inplace-editor-for-confluence) and describe your use case if you need this feature.


Tags: addon-confluence.extra.cipe
Is there a FTP plug in for Jira/Confluence cloud version to enable us to upload the latest version of the document automatically?
Asked by Jayne Timmins:


Answers:
author: Nic Brough -Adaptavist-
body: Generally, you'd use the REST interface to interact with the applications. Confluence additionally supports WebDAV which allows you to directly create/edit pages as documents.

FTP wouldn't handle documents though, the best it could do is offer to attach files, and you might as well do that with REST. And ftp is pretty much deprecated and blocked nowadays as it's utterly insecure.

Oh, and you're on Cloud, and an ftp interface would require a type-2 addon, which you can't install on Cloud.


Tags: cloud

confluence-cloud
How do I configure the "Was this page helpful" area found throughout the footers of Confluence documentation?
Asked by Terie Grant:

I would like to incorporate this and the pop-up window for entering feedback into our own Confluence documentation. Thanks.


Answers:
author: Pedro Cora
body: Terie,

There's an Add-On for that: <https://marketplace.atlassian.com/plugins/confluence.plugins.knowledgebase.survey>

-- Pedro

comments: author: Madeline Meehan
body: This plug-in seems to have been archived. Is there another way to do this now?


Tags: confluence-administration
paste leads to page not found
Asked by Nathan Hans:

I have a user that is trying to paste from a website in IE10(10.0.9200.17492) and he's getting 'Page Not Found'.

I tried using my user and that doesn't work on his PC, but I can paste on my PC.

I tried a PC with IE9 and that doesn't work either.

BTW I'm trying to paste the first 2-3 lines of the wiki sheep entry: <https://en.wikipedia.org/wiki/Sheep>


Answers:
author: Nathan Hans
body: Thanks Guilherme,

We were able to trace it to Internet Settings. The user's computer thought our server Confluence was an internet site. We switched it to an intranet site and it works. Thanks very much.

comments: author: Igor Styrman
body: This worked for me too, thank you.

But why on earth would paste to confluence editor not work in internet?


author: Guilherme V.
body: Hey there Nathan,

I found this [Atlassian Answers](https://answers.atlassian.com/questions/153067/copy-paste-doesnt-work-in-confluence) that can give you some tips about it. The issue was that a third party plugin was blocking the rich text format to be copied. Then the user ran Confluence in Safe Mode and it worked.

Cheers,


Tags: confluence-administration
how do i import old confluence html
Asked by devpcicde:

Ok. I am evaluating this Cloud-based Confluence to replace our existing installed Confluence.

I have enabled the Wiki Markup Plugin.

What steps to I have to take within the document editor to allow me to copy a page of HTML from the old interface and paste it into the new document. Macros have been mentioned, but I don't see an interface in the document editor once a start a new document in a Space using the Create button. In fact, all of the formatting controls are disabled. What's going on?


Answers:
author: Mallmann
body: Hi Tom,

The pages in Confluence are not in HTML format by default. Can yon confirm if the pages you want to import are indeed in HTML format instead of the standard one?

Also we do recommend you to follow this process to migrate content from the server instance to Cloud: <https://confluence.atlassian.com/display/ConfCloud/Migrate+from+Confluence+Server+to+Cloud>

I hope it helps,

Eduardo


Tags: cloud

confluence-cloud
create button is inactive in confluence
Asked by Akhil_vs:

I am an admin , and I am trying to create a space. But create button is inactive and I cant proceed further.

I have gone through the following link also <https://confluence.atlassian.com/display/CONFKB/Create+Space+button+inactive+in+Add+Space+dialog>

but its not helping.


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

Would be possible to verify if your license has reached the maximum number of licensed users? Check this on Confluence administration -\> license details and verify the number of current licensed users.

If you have passed the maximum number of licensed users I suggest to remove some users permissions from Confluence global permissions and recalculate the license number again.

Let us know if this helps!

Cheers,

Rodrigo


author: Luiz Maia
body: Hi there,

I suggest you also rebuild the content index from scratch: <https://confluence.atlassian.com/display/CONFKB/How+to+rebuild+the+content+indexes+from+scratch>

A temporary workaround would be right-clicking the "Create" button, select Inspect Element, and on the HTML code, remove the "disabled" parameter that will be inside the \<a\> element.

Regards,  
LM


Tags: confluence-administration
Draw.io plugin, can't save - Error when loading file
Asked by Lars Swart:

Hi, I recently installed draw.io on my confluence server.

No I have one problem, I can't save my diagrams. If I start the edit mode there is a Failure "Fehler beim Laden der Datei" (in english: error when loading file) next to the menu.

When I click on Save and Exit, nothing happens. I read an older post that this was a bug with a postgre installation and that it is fixed. I use MySQL.

Any idea whats going on?


Answers:
author: Luiz Maia
body: Hi Lars,

I'd suggest that as a first step you clear the plugins cache:

# Shutdown Confluence  
# Ensure the user running Confluence has full read/write privileges to the confluence-home directory.  
# Remove the following directories  
This will remove the plugin cache files only and will not permanently remove any plugins. These directories will be recreated during the next Confluence startup. However, some third-party plugins may store metadata in these directories, so we recommend creating a temporary backup of the directories.  
- \<confluence-home\>/bundled-plugins  
- \<confluence-home\>/plugins-cache  
- \<confluence-home\>/plugins-osgi-cache  
- \<confluence-home\>/plugins-temp  
- \<confluence-home\>/bundled-plugins_language  
# Start Confluence

In case the issue persists, it's worth reinstalling the plugin as well.

Regards,  
LM

comments: author: David Benson _draw_io_
body: Please do not follow this as a first step. There are a number of things to try before trying a cache clear.


author: Infrastructure
body: @David Benson \[draw.io\],

I am having similar issue on my confluence server. I tried removing the plugin cache folder but no go. Reinstalled the plugin, no go later. I see the error only when I use Others -\> AWS template.

Is it a bug of some sort?

Thanks

Jey

comments: author: David Benson _draw_io_
body: If it's for one template it doesn't sound related to the issue in this thread. I'd suggesting sending us details directly via support@draw.io.


author: Olivier Orlow
body: I'm having the same problem. Would be interested to get help from @David Benson \[draw.io\].

What are the steps to be taken?

comments: author: David Benson _draw_io_
body: I'd suggest posting a new thread so not to pollute this one, first.


author: David Benson _draw_io_
body: Does the user trying to save have permissions to write attachments to page in that space?


Tags: addon-com.mxgraph.confluence.plugins.diagramly

confluence-administration
Content by Label Macro
Asked by Martin Heinemann:

Hello experts,

I want to create an alphabetical table of contents with the content by label macro.

My idea was to create multiple label macros on one side for the content. One Macro for Sites who startswith A, one for Sites who starts with B, etc.

When I edit the label-macro, I can add a "with title " field.

What should I write in the title so that the Macro me only displays pages that begin with A.

sorry, english ist not my forte.

thanks for help

:smile:


Answers:
author: Steffen Heller
body: My content by label macro doesn't have a "with title" field, so I don't know if we are talking about the same thing.

But generally, what you would have to do is

* create a page
* add different content by label macros for every letter of the alphabet
* go through all your pages and give them one of the letters as label

comments: author: Mei Ying Phuah
body: Hi, can u show me an example on how to do that ?


author: Steffen Heller
body: Unfortunatelly, I don't have any example online.


author: Mei Ying Phuah
body: Is okay. However, do you have any idea that how can i extract the text in label by using excel vba?


Tags: cloud

confluence-cloud
space data maintain
Asked by Hsu Yao Chang:

Dear all,

Would it be possible use command or sql to delete postgresql data and attachment of space data by week or day ? For example, if we want to delete space data of last week (included attachment, comment, like ...), can we use sql command to delete postgresql data and attachment folder ? Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: In theory, yes, if you have Confluence completely shut down and you do a full reindex after restarting.

In practice, don't. Unless you have a very good understanding of **exactly** which tables you need to remove items from, you **are** going to break it.

I'd strongly recommend using the API to delete - find/write an addon, or use one of the scripting options to do it over REST.

comments: author: Hsu Yao Chang
body: Dear Nic Brough,

We also found some information as listed as the address of <https://confluence.atlassian.com/display/DISC/Confluence+Space+Content+cargador>

But we do not know how to run the command of perl [SpaceCopy.pl](http://SpaceCopy.pl) , can you give us some tips or guidance ? thank you.


author: Nic Brough -Adaptavist-
body: Stuff that's nearly 10 years old really isn't of much use now. I'd strongly recommend using the API to delete - find/write an addon, or use one of the scripting options to do it over REST.


author: Hsu Yao Chang
body: Dear Sir, Is there any information about API to delete page ? Thank you.


Tags: confluence-administration