youngmon/atlassian-qna huggingface dataset:
I want to copy a confluence page while copying all of the embedded JIRA tickets, is it possible?
Asked by Kyle Sheehan:

I am wanting to scale production and track it using confluence pages as the source of information and JIRA as the source of task tracking.

In confluence, I can copy pages and all of its subpages while creating a title for that group (in this example, \`test 1\`). Inside of these confluence pages and subpages I have JIRA epics and child issues embedded \[summary image\]. This is good.

In JIRA I can clone an epic and its subtasks using JIRA deep clone. The problem is that I have to go in to each subtask, grab the hyperlink, and copy that into each individual instance of embedded JIRA link in the newly cloned confluence page \[i.e. changing each link in the summary image below\].

At scale, I want to be able to CLONE confluece pages and the embedded JIRA tickets at the same time. Creating a new set of tasks and child tasks that are tied in to the newly copied confluence page.

Is there a way to do this without having to:

* copy confluence pages
* deep clone JIRA tasks \& subtasks
* re-assign each confluence embedded link to newly cloned JIRA page.

But instead:

* While copying confluence pages
  * Embedded JIRA tickets get cloned
  * those clones replace the embedded links in copied confluence page

![1.png](/t5/image/serverpage/image-id/271083i54EEC2DC18B15479/image-size/large?v=v2&px=999 "1.png")

![2.PNG](/t5/image/serverpage/image-id/271082i2390CC7939F4D5D2/image-size/large?v=v2&px=999 "2.PNG")

![3.jpg](/t5/image/serverpage/image-id/271081iA81199CB83FE492D/image-size/large?v=v2&px=999 "3.jpg")


Answers:
author: Brant Schroeder
body: [@Kyle Sheehan](/t5/user/viewprofilepage/user-id/5276654) Welcome to the Atlassian community

There is not any to do that through the delivered application. There might be an app that I am not aware of that would be able to do that but I am thinking that there is not one.


Tags: cloud

confluence-cloud
Public links throwing an error, code: m6bbpd
Asked by JP Brown:

Public links have been working fine for months until this morning (7/25/23). All day public links have failed and thrown a "Could not load page content" error, Code: **m6bbpd.**We see nothing in status. Is this known and being resolved?


Answers:
author: Marc - Devoteam
body: Hi [@JP Brown](/t5/user/viewprofilepage/user-id/5276689)

I saw people asking the same on different topics.

Advise was to log an issue with Atlassian Support, responses I saw that there was an issue in relation to this code and Atlassian was handling it.

Later on I saw people mentioning the issue was resolved.

If you still have the issue, I would urge you to raise this at Atlassian Support.


Tags: cloud

confluence-cloud
Irrelevant Username showing in page Confluence analytics
Asked by Adriano Rocha:

In confluence analytics some usernames are shown as Anonymous, user1121, user2312, etc and this accounts are not exists in Confluence.


Answers:
author: Sagar
body: Hi [@Adriano Rocha](/t5/user/viewprofilepage/user-id/5267578) Can you please check if your space has Anonymous view permission enabled on your space so that not logged in users can also view the content in your space as shown below if you have space admin permission on that space

![Capture 2023-07-27 at 13.08.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/271459iA5E1D217C232DE5F/image-size/large?v=v2&px=999 "Capture 2023-07-27 at 13.08.08.png")

As these users doesn't login to the application confluence Analytics will consider then as anonymous user in the user details section in Analytics and as mentioned by Marc if you have enable the "Increased privacy mode" then usernames will be shown the way you mentioned above.

Thanks

Sagar


author: Marc - Devoteam
body: Hi [@Adriano Rocha](/t5/user/viewprofilepage/user-id/5267578)

If your Confluence is anonymously available (So non Confluence licensed user can access), they will show up as Anonymous in the analytics.

This as they don't have an account so no data is available.

The users that show up as user1121, etc.., are licensed Confluence user but are shown like this in the analytics, because of increased privacy mode

See the detail around the privacy topic on the section Increased Privacy Mode following page:

<https://confluence.atlassian.com/doc/administer-analytics-1044780575.html>


Tags: confluence-server

server
Not able to move pages to other space
Asked by Adriano Rocha:

I want to move some pages from one space to other space but I am not able to see move page option


Answers:
author: Sagar
body: Hi [@Adriano Rocha](/t5/user/viewprofilepage/user-id/5267578)

For moving the pages from one space to other space you will need a delete page permission on source space and add page permission on target space as you not able to view the Move page options looks like you don't have a delete page permission on source space or you are trying to move the pages which are not created by as there are two delete page permissions in the Confluence space one is delete own pages and other is delete any page in the space.

Please check the below Atlassian document for the permissions required for moving the pages from space to another

<https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html>

Thanks

Sagar

comments: author: Adriano Rocha
body: Thanks Sagar


author: Max Foerster - K15t
body: Hey [@Adriano Rocha](/t5/user/viewprofilepage/user-id/5267578)

Do you know what permissions you have in the source and target space? Moving pages to another space is basically deleting it in space A and creating it in space B. So you should make sure to have sufficient rights to add pages and delete them. The missing "Move" action for you implies that this is not the case. :)

Best, Max

comments: author: Adriano Rocha
body: Thanks Max


author: Max Foerster - K15t
body: You're welcome! :)


Tags: confluence-server

server
Cobran?a indevida
Asked by ASCOM - Secretaria Municipal de Educa??o:

Ol?, pessoal! Assinamos o Premium no plano anual, mas no m?s seguinte ocorreu uma nova cobran?a, no mesmo valor. Gostaria de saber como a gente cancela e solicita o estorno dessa cobran?a indevida


Answers:
author: Melo
body: Ol? [@ASCOM - Secretaria Municipal de Educa??o](/t5/user/viewprofilepage/user-id/5095357) bem vindo a comunidade!

Em casos de problemas com cobran?a e estornos a melhor forma de resolver ? contactar o suporte diretamente.

Aqui est?o os links link: <https://trello.com/en/contact#/>

<https://support.atlassian.com/contact/#/>

Espero que a informa??o ajude.

Atenciosamente,

Melo
Automation page takes too long to open
Asked by Baruti Bediako:

Is there anything that can be done to speed up access to the automation page and using the filters drop-down list when you open it?


Answers:
author: Charlie Gavey
body: Hi [@Baruti Bediako](/t5/user/viewprofilepage/user-id/2994893) - just to confirm, is your question around Automation in Trello?

comments: author: Baruti Bediako
body: Yes. When I select the link to the Automation (Butler) area it takes a long time for the list of automation to display. When they do display and I want to filter to show Enabled only there's another long way.


Tags: automation

butler

cloud
Amazing Fields copy and paste settings not working between boards
Asked by Sarah D'Ambrosia:

I set up amazing fields on Board A and then copy and pasted the settings to Board B. I also used Butler to set up an automated button to send a completed card from Board A to Board B. Once the card is sent to Board B, the amazing fields are no longer showing up correctly (missing headers, missing fields, different order). Any advice?


Answers:
author: Allen -Amazing PowerUps-
body: Sarah:

Take a look at this article about how to set this up. <https://docs.amazingpowerups.com/article/6-how-to-copy-cards-across-boards>

Also, feel free to contact me directly through the support link inside with Amazing Fields with any further issues. I check that much more often than the Trello public forums so you will hear back quicker.

Thanks,

Allen
????????????????????????????
Asked by ?? ??:

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???????????????????????

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????????????


Answers:
author: K_ Tajima
body: Trello ??????????  
Atlassian Community ??????????????????????

?????????????????

[??????????](https://support.atlassian.com/ja/trello/docs/workspace-admin-capabilities/) ?????????????????????????????????????????????????????????????????

???????????????? [??????????????????](https://support.atlassian.com/ja/trello/docs/troubleshooting-browser-issues-with-trello/) ????????????????

???: [????????????????](https://support.atlassian.com/ja/trello/docs/removing-people-from-a-workspace/)

comments: author: ?? ??
body: ????????????

?????????????

???????????????????????????????

???????????????????
Pasting copy into Description on a card
Asked by Lisa Fahoury:

Pasting![Screen Shot 2022-12-05 at 4.08.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/228997i4090377E7A361CB1/image-size/large?v=v2&px=999 "Screen Shot 2022-12-05 at 4.08.47 PM.png") info into Description section of card has suddenly started turning the copy into an image --- why is this happening and how do we turn it off please :)


Answers:
author: Luciana Munhoz
body: Hi Lisa! Welcome to the community!

I wasn't able to reproduce this issue so I would like it if you can create a ticket so we can take a closer look at it. Could you please create a ticket with us by accessing <https://trello.com/contact>and selecting the option "Report a bug"? It would be very helpful to investigate informing the board/card links and maybe attach a screen record of this issue. Thank you!
Viewing other people's cards
Asked by hannah capon:

Hey All,

When you click on your initials top right and then click the card, you get a nice view of your cards in due date order. Is there a way I can view my employee's cards in this view? As a manager, I would like to be able to see what each member of staff has on and what they may be behind on.

Thanks, Harry


Answers:
author: Brinn Leach-Wilson
body: Are you using a free or premium subscription?

comments: author: hannah capon
body: Free


author: Brinn Leach-Wilson
body: There might be a couple of options you can try. If you click on Trello in the upper left-hand corner of your board and then click on home you will see your items and up next. Up next will show cards in due date order regardless of team member,

There are also some free power-ups (i.e., deadlines or swimlanes) that might help visualize the data.
Trello export as CSV: some cards are not exported
Asked by Sarah Le Guenic:

Hello,

I use Trello premium and I export the boards of my team monthly for back-up and follow-up.

I use the function "export as CSV" in the menu but recently, I realized that some cards are not exported. The list of data just skip the new cards I have added and I can't understand why. Do you have any recommandations?

Thank you for your help


Answers:
author: Felipe Marques Noll
body: Hi Sarah!

I'm Felipe, Nice to meet you :D

Your situation seems very specific, so I would like to take a closer look at it. Could you please create a ticket with us by accessing <https://trello.com/contact> and selecting the option "Report a bug"? It would be very helpful to investigate further and report the bug to our development team if this is the case.


Tags: export
??? ???????? ?????? ????????
Asked by Diara Shynarbek:

?????? ????,???? ???????? ?????? ???????(??????? ??????),????? ????? ?????? 7 ??????,? ?? 2,????? ???????? ?? ????.??? ????? ??? ??? ?????????


Answers:
author: Alex W
body: Hi [@Diara Shynarbek](/t5/user/viewprofilepage/user-id/5094323) - welcome to the Community!

There's no way to change the size (width) of a list in Trello.
Free version
Asked by Mahdi Behboodi:

Hi

I wanna know what are the limitations of the free version of Trello?

And is there a time limit for using the free version or can you always use the free version?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Mahdi Behboodi](/t5/user/viewprofilepage/user-id/5094006) and welcome to the community,

Below you can find a link with all details about the free plan:

<https://trello.com/pricing>

comments: author: Alex Koxaras _Relational_
body: [@Mahdi Behboodi](/t5/user/viewprofilepage/user-id/5094006) hi!

Did my answer helped you with what you were looking for? If yes, kindly mark it as accepted in order to help others in the community to find answers to similar questions. Thank you!


Tags: free
por qu? aparece la p?gina principal en Ingl?s si he elegido el castellano como idioma??
Asked by Mat?as:

por qu? aparece la p?gina principal en Ingl?s si he elegido el castellano como idioma??


Answers:
author: Hamza Chundrigar
body: Hola [@Mat?as](/t5/user/viewprofilepage/user-id/5093720)

?Bienvenido a la comunidad de Atlassian!

?Puedes probar esto y ver si te ayuda a cambiar el idioma de tu cuenta de ingl?s a espa?ol?   

inicie sesi?n en Trello, luego haga clic en su avatar o sus iniciales en la esquina superior derecha de la p?gina para abrir su men? de usuario. Desde all?, haga clic en Configuraci?n y luego haga clic en "Cambiar idioma". Dependiendo de su cuenta, aparecer? un men? para que elija un nuevo idioma o abrir? la p?gina de configuraci?n de su cuenta de Atlassian para que pueda cambiar su idioma all?.

Atentamente,

Hamza
cambiar el idioma de la p?gina principal
Asked by Mat?as:

No se por qu? raz?n, la p?gina principal de Trello se cambia a Ingl?s. el resto de la aplicaci?n se queda en castellano, pero la p?gina principal contin?a en ingl?s


Answers:
author: Alex W
body: Duplicate of <https://community.atlassian.com/t5/Trello-questions/por-qu%C3%A9-aparece-la-p%C3%A1gina-principal-en-Ingl%C3%A9s-si-he-elegido-el/qaq-p/2207991>
How to delete workspace in Trello
Asked by Yash Ivory:

Hi, I am on android tablet and iPhone and I can't find a way to delete a workspace in Trello. Please advise.


Answers:
author: Ollie Guan
body: Hi [@Yash Ivory](/t5/user/viewprofilepage/user-id/5093811) ,

Unfortunately, you can't delete a workspace on the Trello app for Android.

You'll need to open the Trello web app to access your workspace settings and select the delete option.

<https://support.atlassian.com/trello/docs/deleting-a-workspace/>

comments: author: Yash Ivory
body: Hey Ollie, thanks. Can I access this through the browser?


author: Ollie Guan
body: sure, the article has more introductions about this case.

<https://www.swipetips.com/how-to-delete-a-workspace-on-trello/>
Como fa?o para atribuir cart?es a mim? Estou usando o Trello no celular
Asked by Zaanim Lima:

How do I assign cards to myself? I'm using Trello on mobile


Answers:
author: Hamza Chundrigar
body: Hola [@Zaanim Lima](/t5/user/viewprofilepage/user-id/5093698)

Bienvenido a la comunidad de Atlassian.

Desde su aplicaci?n m?vil Trello, abra la tarjeta, toque "Miembros" y luego podr? asignarse la tarjeta Trello.


Tags: card
Sort buttons not working
Asked by Brent Ackors:

I created some buttons to sort by label. They run...but the result does not follow the commands I have put into place.

Even when I reduce the number of sorts to only one label...it does not sort correctly.


Answers:
author: Erick Doerre
body: Hi Brent,   

I'm sorry to hear about that trouble. Would you mind reaching out to us on our contact form, please? We'd be happy to help investigate this with you further - [https://trello.com/contact???](https://trello.com/contact%E2%80%8C%E2%80%8C%E2%80%8C)  

I'll kindly ask you to grant us temporary impersonation access to your account when raising the ticket so we can take a closer look at what's happening there.  

Hope to hear from you soon.


Tags: cloud
copier un tableau
Asked by sel:

Bonjour

Est-il possible de copier un tableau entier?

J'au plusieurs clients et souhaite ne pas le refaire chaque fois.

Merci


Answers:
author: Alex W
body: Hey [@sel](/t5/user/viewprofilepage/user-id/5093449) - welcome to the Community!

By 'copy a whole table', do you mean copying boards?

You can definitely do this by following this tutorial: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>
Trello en cabinet expertise comptable
Asked by sel:

Bonjour

Est-il possible de copier-coler des tableaux initiaux pour la tenue de dossiers de diff?rents clients.

Par exemple je souhaite cr?er pour un suivi des dossiers clients, des checks listes et delais pour les declarations fiscales SVP?

Merci


Answers:
author: milynnus
body: [@sel](/t5/user/viewprofilepage/user-id/5093449)

Trello is flexible enough for you to adapt it to your requirements since most of what you need come standard on every card. You can also opt to use some power up for cloud storage, or keep your contacts.   
More recently, I started on a project to migrate my simple CRM to use Hipporello which I would be able have my customised CRM and allows be to extend it to delivery of services.
update email address
Asked by sarah bruce:

The email address I currently use to log into Trello is about to be cancelled. How can I update to a new email address so I can still access my work?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello now uses "Atlassian Accounts" as its user directory, so when you log into it, you are using (one of) your Atlassian accounts to get it. That's the same as the Community here.

Assuming your account is not "managed" (your organisation owns it, not you), then you can change the email address on it to any email address you can get email on (it will need you to confirm the validity of the new email and prove it is yours, so it will send you an email to do that)

Go to start.atlassian.com and log in with the account you use for Trello. Click on your profile icon at the top right, and go to manage preferences, then "profile and visibility" (which is usually a default landing place, so you might not need to click it). At the bottom of there, you can edit your email address.

Note - if your account is owned by your organisation, you will not be able to do that, they will need to update it for you.

You may be warned that it can take up to a week for the change to reach all Atlassian systems, but that's mainly for some of the partner-related systems, it's a couple of days for non-partner related accounts. You might have a couple of days of Atlassian emails arriving apparently randomly on both old and new. But for the main Cloud systems, including Trello, I've not seen it take more than "go make a cup of tea, feed the cat, and open the post"

You need to do this as soon as possible, while you still have access to the old email address and the new one.
Folder
Asked by Foster Riggs:

Hey Guys!

I cannot find anywhere online if there is a way to create folders inside of a trello board! I just need one board for names of clients who I repeatedly do business with.

Please let me know if this is possible and thank you for your response!


Answers:
author: milynnus
body: [@Foster Riggs](/t5/user/viewprofilepage/user-id/5093473)

A simple alternative is to use Filters on invisible folder labels or use Blue Cat Swimlanes.


author: Lewis Tanguhwar
body: Hii [@Foster Riggs](/t5/user/viewprofilepage/user-id/5093473) .  

I am not giving you a no or yes answer but I think this is very much helpful and related to your question.  

Do check it out [here](https://community.atlassian.com/t5/Trello-questions/Can-I-create-folder-to-organized-boards-on-trello/qaq-p/1381448.)  

And remember to drop a comment here about your findings, it would be helpful to others

here sooner than later  

Best regards

comments: author: Foster Riggs
body: Hello!

The link you dropped me gave me an "Invalid Parameters Specified" if there is anything else that you can point me to that would be great!

Thank you!


author: Lewis Tanguhwar
body: oh my, let me check it out then


author: Lewis Tanguhwar
body: [@Foster Riggs](/t5/user/viewprofilepage/user-id/5093473)   

I hope this works now   

<https://community.atlassian.com/t5/Trello-questions/Can-I-create-folder-to-organized-boards-on-trello/qaq-p/1381448>  

I tried on 2 different browsers it opened while I was logged in and the other browser I was not logged in, did not open, this seems wired but do check it out first,


Tags: directory
Nuevo equipo de trabajo
Asked by Ely Confecciones:

C?mo puedo agregar m?s de un equipo de trabajo?

Quiero crear varios equipos de trabajo para poner distintos tableros en cada uno de ellos.

Gracias!


Answers:
author: Rafael Dill
body: Hi [@Ely Confecciones](/t5/user/viewprofilepage/user-id/5093208) , welcome to the community! With our free plan, you can create multiple Workspaces where each Workspace would be assigned to a different team.  

For more information on this, please visit - https://support.atlassian.com/trello/docs/what-are-trello-workspaces/
Why don't I see the "add a comment" field under Activity?
Asked by Trista Gangestad:

There is no "add a comment" field under the Activity section of my card. How do I add this? I have a standard membership.


Answers:
author: Hamza Chundrigar
body: Hi [@Trista Gangestad](/t5/user/viewprofilepage/user-id/5093146) and welcome to the Atlassian community!

Are you unable to add comments for any card within that specific Trello board? If so, it's possible that the Board Admin has made updates to 'comment permissions' and likely have them disabled.

As per this [article](https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/):
>
> Commenting permissions {#toc-hId--500120205}
> --------------------------------------------
>
> You can change who is allowed to comment on the cards on a board:
>
> * **Disabled -**no one is allowed to comment.
>
> * **Members** - Allow admins and normal members to comment. This is the default setting.
>
> * **Members and Observers** - Allow admins, normal members, and [observers](https://help.trello.com/article/732-adding-observers-to-boards) to comment.
>
> * **Workspace members** - Allow admins, normal members, observers, and Workspace members to comment.
>
> * **Public members** - Allow any Trello member to comment. This option is only available for [public boards](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team).

I would suggest you reach out to the board admin of your Trello board.

Best regards,  
Hamza

comments: author: Trista Gangestad
body: I am the board admin. I did copy it from a source. How can I see the permissions for the comments?


author: Hamza Chundrigar
body: There's a GIF that gives you a visual on how you can access that in this knowledge base article:

* <https://support.atlassian.com/trello/docs/disabling-comments-on-cards/>


author: Trista Gangestad
body: I don't see this option when I click on more. I have a Standard Membership. Do I need to have premium in order to do this?
My Job Needs Me to Delete Trello Not JIRA
Asked by Chesarae Fletcher:

Hello, I need your help. My IT department needs me to delete my Trello but keep my JIRA.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Why do they think you need to do that? Are they taking ownership of your Jira?

comments: author: Chesarae Fletcher
body: I signed up for Trello before my job had Jira. Now there is a problem within that the Trello accounts are taking up a license within Jira when they shouldn't.


author: Chesarae Fletcher
body: Same email, so I already had an Atlassian acct and now they are the administrator.


author: Nic Brough -Adaptavist-
body: Ok, so as they now own your Atlassian account, that's going to make it difficult.

You will probably find it easier to create a new Atlassian account, with a different, personal, email, and add it to your Trello with full admin rights. Then log back into Trello with that account and remove your company Atlassian account from it.