youngmon/atlassian-qna huggingface dataset:
Custom Fields Missing after downgrade from Premium
Asked by Kevin Carlson:

Custom fields is available with the standard product. We had tested out Premium and noted we didnt need this, however we were charged for premium. I ask to be refunded from premium and downgraded back to standard and now all our custom fields are missing!

HELP!


Answers:
author: Felix
body: Hey Kevin,

you'll probably want to reach out to Trello support for questions like these. Atlassian Community is the public forum, so you're less likely to get help specific to your account.

I did manage to find your ticket requesting a refund and track down your workspace in our support tooling. It seems like we cancelled and refunded your Premium subscription, but your workspace is now "Trello Free" and that's why it doesn't show custom fields.

Don't worry, the fields and data are still there! If you re-subscribe to Trello Standard, they should show back up on all the boards you had them configured previously.

Hope this helps,

Felix
Confluence view the image using the REST API
Asked by Senthil Kuma Pandi:

I have been reading many posts to find the right way to get the confluence page content with images using the REST API.

Either the accepted solution is not working or the post didn't come to a conclusion?

Can someone please give me the correct solution?

Some of the URLs that I referred to.

<https://community.atlassian.com/t5/Confluence-questions/View-Confluence-Page-Images-via-API/qaq-p/1051944>

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Images-not-rendered-through-content-REST-API/qaq-p/1029337>

<https://community.atlassian.com/t5/Jira-Software-questions/how-to-display-attached-image/qaq-p/1497142>

<https://community.atlassian.com/t5/Confluence-questions/Render-embedded-images-with-Confluence-with-REST-API/qaq-p/588632>

<https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-display-an-image-via-REST-API/qaq-p/460826>


Answers:
author: Michael Pryor
body: You might want to ask here: <https://community.atlassian.com/t5/Confluence-questions/qa-p/confluence-questions>

You ended up in the Trello section.


Tags: confluence

image

rest-api
Labels & Covers
Asked by Penny Clerical:

I am making a board where I am using Cover (pics) but also want the labels to show on the card front as well. Is this possible??


Answers:
author: Martin Bayer _MoroSystems_ s_r_o__
body: Hi [@Penny Clerical](/t5/user/viewprofilepage/user-id/4783690) welcome on the community. You need to use following type of cover if you want to display labels:

![Screen Shot 2022-03-01 at 22.20.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/185931iEBB20BB6F96C973D/image-size/large?v=v2&px=999 "Screen Shot 2022-03-01 at 22.20.09.png")

comments: author: Penny Clerical
body: thank you


author: Martin Bayer _MoroSystems_ s_r_o__
body: Hi [@Penny Clerical](/t5/user/viewprofilepage/user-id/4783690) , did my answer resolve your issue? :)
Automatically move certain cards to another list based on the card name
Asked by Shelley Barendregt:

Hi there!

I have a board in which I monitor the journey of my clients through my program. The moment they book a session with me, a card is automatically created in my board in the 1st list. The card name contains the name of my client.

I'd like to automate in Trello that when a card is created, it will check the name of the client (so the start of the card name) and search for the corresponding list (they all have their own list in the board with their names on it) and move that card over there.

I think I have to use the trigger "when the name of a card starts with ..." but I don't know what variable I can put in there. And what would I put as an action so that it looks for the list which matches the name and moves the card there?

Is this at all possible? :)


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Shelley Barendregt](/t5/user/viewprofilepage/user-id/4100054) ! What would a card name look like? Is there a pattern every time?   

So, let's say a card is added to a board, and the card name is "Shelley Barendregt", you can setup the automation to the "Shelley Barendregt" list. The rule for this could look something like this:  

*"when a card is added to the board, move the card to the list {cardname}"
<br />* If there will be other information in the card name, you could use a [wildcard](https://help.trello.com/article/1156-pattern-matching-and-wildcards). So, if the card name is "Shelley Barendregt - xxxxx", the rule could look something like:  

*"when the name of a card starts with "{\*} -", move the card to the bottom of list "{wildcard1}"* The above example is when the client name is followed by a "-". So it will take all the words in the card name until there is a "-".  

You could also do *"when the name of a card starts with {\* }".* This will take the first word of the card name up until there is a space. If there is the first and last name in the card name, the rule could say: "*when the name of a card starts with "{\* } {\* } -", move the card to the bottom of list "{wildcard1} {wildcard2}".
<br />*So yeah! A few options there. It all really depends on how you're structuring the card names :)

comments: author: Shelley Barendregt
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) , thanks so much! This answers my question, it works perfectly. :)


Tags: automation

butler
What happened to my TeamGannt advanced account?
Asked by T. Dorsey Harrington:

On 2/1/22, I signed up with a CC for TeamGannt advanced 30 free trial with the intention of either cancelling or replacing my personal CC with a corporate card today before the trial ended.

As of this morning, I no longer have TeamGannt, advanced or otherwise in my project. I inadvertently upgraded to Tello Premium, which we don't need.

I'm using the Atlassian login to TeamGannt: dh\*\*\*@d\*\*\*x.com. Please advise.

Thank you for your time,

Dorsey Harrington


Answers:
author: Michael Pryor
body: I zeroed out your email address so you don't start getting a bunch of spam from crawlers that look for emails on public forums.

My suggestion is to use the contact support link here: [https://trello.com/power-ups/5970d4298c14fdf691c95a76#:\~:text=TeamGantt%20is%20the%20popular%20project,completion%20rates%20across%20services%20automatically](https://trello.com/power-ups/5970d4298c14fdf691c95a76#:~:text=TeamGantt%20is%20the%20popular%20project,completion%20rates%20across%20services%20automatically) and contact teamgantt directly.
Checklist with unchecked tasks from other checlists?
Asked by Dragos Mosor:

Hello! I need feedback om a possible feature.  
If I add some boards on a collumn with checklists, can I add a board on another collumn with only the unchecked activities from the other boards?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Dragos Mosor](/t5/user/viewprofilepage/user-id/4783155) ! Welcome to the community :) just to make sure we're on the same page, when you say "board" do you mean card? And when you say "column" do you mean list?  

![terms.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/185947i9F41BB3CE3330CEF/image-dimensions/274x137?v=v2 "terms.PNG")  

So the idea would be to create a card (let's call it the "master card") that consolidates checklist items from other cards, but only the un-checked items. Is that right?   

Are you able to elaborate a bit more on what you're looking to achieve with this? Are you wanting the master card to "sync" with the other card's checklists? Or is it just more of a one-off snapshot? It might get a bit tricky if you're wanting the master card to be dynamically updating. For example, if new checklist items are added, renamed, removed, completed.  

comments: author: Dragos Mosor
body: Hello! Yes, I want the master card to "sync" with the other card's checklists and show only the unchecked from the other cards.
Is the power up facility down??
Asked by Charles Stewart:

Every time I try to either create or modify a card, I see my Power Ups either not showing or missing one Card Delete.

It means I have to use the delete function of the Archive button.

Please could this be resolved and fixed as soon as possible.


Answers:
author: Dan Ivory
body: Hey [@Charles Stewart](/t5/user/viewprofilepage/user-id/3554967)

If it is the Card Delete Power-Up Michael shared above then we can help as we own this one :)

As I might not see your reply here for a while the fastest thing would be to raise a ticket with our Support team via here please <https://productsupport.adaptavist.com/servicedesk/customer/portal/51> then we can investigate the issue and get you back using Card Delete.

Thanks,

Dan


author: Michael Pryor
body: I don't know of any issues. Is it this Power-Up: <https://trello.com/power-ups/5d0859bfbe10fe7460b4390a/card-delete>

Can you share a screenshot of what you are seeing?


Tags: power-up
My trello account disappear when it uses an atlassian account
Asked by Cathy L:

Hi,

I registered a Trello account process work information and communicate well with team members, and keep some documents these. It worked well at that moment.

Two months later when I tried to log in today it needs an atlassian account. I don't have an atlassian account so I registered one with the same email address with Trello. When I finally log in, it shows me a brand-new board. There is nothing in the account. All of my old information and documents have disappeared.

So, where is my old trello account and how can I find my documents on that board?


Answers:
author: Michael Pryor
body: Can you check an old email notification from Trello and just triple check that the email we sent the notification to was the email you think you signed up for an atlassian account with? I suspect they aren't EXACTLY the same.

Then go to id.atlassian.com and login with that email (the one in the mail headers for the To: field from an old Trello notification email - please double check this - even if its in your mailbox, look at the headers to confirm the email it was sent to) and after you login at id.atlassian.com then visit trello.com.
WIDGET for Macbook 12.0.1 Monterey
Asked by Breanna Solomon:

I got a new 2022 Macbook and I love widgets. I downloaded Trello off the App Store but when I go to the notification centre and click "Edit Widgets" - Trello does not come up as an option for a widget?!

Can someone please tell me how to get my board showing in the notification centre as a widget for Mac IOS


Answers:
author: Paul O'Neill
body: Looks like they've removed it - I had it as a widget and mine is gone too :(


Tags: mac
Button board for emailing this week's list
Asked by MW:

I am trying, unsuccessfully, to set up a board button that creates a report and then emails that report to me.

I want the report to contain whatever is in a particular list at that particular moment. In other words, I don't want it to just automatically send me the report at a certain time; I want the trigger to be a board button.

AND, I want the email to contain a simple bullet-pointed list of card names.

I have tried every combination I can imagine for the variable, line pattern, and email message, but something is not working each time I try.

At first, I got the email with all of the card names and card links bunched together with no line breaks. Then, when I went in to change the line pattern, nothing would work.

Can someone tell me exactly what to put in variable, line pattern, and the email message field to make this happen?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@MW](/t5/user/viewprofilepage/user-id/4775863) ! Here's an example of a command that would generate a bulleted list:  

```
create a report with all cards in list "Doing" using pattern "- [{cardname}]({cardlink})", and send an email notification to "hannah@simplaworkflows.com" with subject "Trello Report" and message "{$report}"
```

Trello uses markdown formatting, so "-" will generate a bullet point.   

What does your command look like?
Need Help with Improving our Trello System
Asked by nazanin:

Hi Trello Community,

We are a small unique creative/ Marketing agency, and we need help from Trello Experts to review + consult us on some of the current challenges we are facing with our Trello system.   
We have less than 20 team members and approximately 25 clients. Currently, we have ten team boards + less than 20 individual boards.

We are super excited to connect and hear your feedback on improving our current system.

Thank you


Answers:
author: Alex W
body: Hey [@nazanin](/t5/user/viewprofilepage/user-id/4781670) - if no Community Leaders comment here, I recommend going down the Atlassian Partner route and see if any can help you. You can find a Partner here: <https://www.atlassian.com/partners/search?page=1>

If you have specific questions about Trello, you can either share them as individual questions in the Community, raise a ticket with Trello Support, or reopen the existing ticket you have with us, TRELLO-108807, which timed out due to no response after my teammate Cody replied.
Disable a trello email report?
Asked by Dinorah Osorio Lebron:

One of our colleagues had configured an email report that runs on Monday. The person is no longer with the company and we want to disable the email report. How do we accomplish this ?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Dinorah Osorio Lebron](/t5/user/viewprofilepage/user-id/4781417) ! Welcome to the community :) if you're the admin of a board, you can manage all butler commands within a board - whether they have been created by you or other team members. So if you're the admin of the board, you can easily delete the command, or you can ask the admin to do it for you.   

Basically, all you need to do is select the "admin" button in the butler console, and then select the user who created the command. From there, you'll be able to see their command and you'll be able to disable it. More details [here](https://help.trello.com/article/1138-administrative-powers)!


Tags: email

report
Star Power Up
Asked by Paul Wilson:

Hi,

Previously I was using the Star power up which was really useful. But now it has stopped working and only allow me to unstar/star items where I had previously used the power up.

Any ideas to resolve?

Thanks.

Paul


Answers:
author: Michael Pryor
body: Which Power-Up? this one? <https://trello.com/power-ups/5c06b2a84200360873a5a835/starred-cards>

(There are other Star Power-Ups).

I tried using that one just now and it seems to work for me. Can you describe more how it "stopped working"?

comments: author: Paul Wilson
body: Thanks for the reply.

Yes, I am referring to the power up you listed above. I have disabled the power up and then enabled but still it does not work on new cards. Are there other power ups that offer similar functionality which I could try?

Appreciate your help, Michael..

Stay safe..

Paul


author: Paul Wilson
body: I now just cleared authorisations on the power up, disabled and then enabled and it seems to work now. Thanks for your help. Paul
Search on start date
Asked by Dan Theleen:

Hello, I would like to specifically search (not filtered) on start date essentially just like we can search on due date; how would I do this? Just for clarification, the cards have been created days ago so I cannot use create date as had been mentioned in another post. Thank you.


Answers:
author: Ryan
body: Hi Dan,

Thanks for passing on this suggestion. I've let the team know that you'd like to search by "Start date" - let me know if there's anything else that I can pass on for you!

Thanks,

Ryan


Tags: search

start-date
Is there a way to make your board's checklist visible on the board, instead of just saying (2/5)?
Asked by Jordan Cockeram:

I'm wondering if there's a way to view your checklist on your boards so that you can actually SEE the items on your board, without having to click on the checklist itself. I would love to be able to see my checklist items from the main board, so I don't have to click on each one to check the items.


Answers:
author: Dan Ivory
body: Hey [@Jordan Cockeram](/t5/user/viewprofilepage/user-id/4780849) I use this chrome extension for this, works well for me <https://chrome.google.com/webstore/detail/next-step-for-trello/iajhmklhilkjgabejjemfbhmclgnmamf?hl=en>


author: Hannah Humbert - Simpla Workflows
body: Hi [@Jordan Cockeram](/t5/user/viewprofilepage/user-id/4780849) ! Welcome to the community :) Trello doesn't natively offer this for the moment, but there is a power-up that offers this functionality if you're fine with using a 3rd party. You can check it out [here](https://trello.com/power-ups/5fb7eaf8055b9566a547e0f9).


Tags: checklist

list

visibility
Powerup is still showing after deactivation
Asked by Tommy Falk:

Hi. I have tried Time Camp. I have now deactivated the PowerUp, logged out but the "start timer" is still showing up. I have deleted the TC account so there should not be any "trace" of it.

![Ska?rmavbild 2022-02-28 kl. 16.20.25.png](/t5/image/serverpage/image-id/185704iCD447AD4EED503FC/image-size/large?v=v2&px=999 "Ska?rmavbild 2022-02-28 kl. 16.20.25.png")


Answers:
author: Michael Pryor
body: Do you have this installed?

<https://chrome.google.com/webstore/detail/time-tracker-by-timecamp/ohbkdjmhoegleofcohdjagmcnkimfdaa>

comments: author: Tommy Falk
body: Ha! Yes and now its removed and gone from Trello. Works fine" Thx
Send email using sendgrid API key
Asked by Sona Harutyunyan:

Hi,

I am trying to send an email after test failure using email-notify.

I am having an issue with authentication. email-notify suggests using basic authentication (username, password), but I have 2FA enabled, and basic authentication is not allowed in this case.  
Is there a way to use API KEY to send an email instead of the basic authentication?


Answers:
author: Halyna Berezovska
body: [@Sona Harutyunyan](/t5/user/viewprofilepage/user-id/4198876) hello!

right now email-notify pipe does not support two-factor. Because, For example, google has another procedure of authenticating and sending email.

Having heterogeneous authorization backend in many vendors sending email, it is not flexible to support just some authorization approach.

For such cases separate pipe could be created, sth like email-sendgrid.

To not wait for our implementation, If it is fine for you, we recommend to write custom pipe for your case <https://support.atlassian.com/bitbucket-cloud/docs/write-a-pipe-for-bitbucket-pipelines/> .

Follow examples presented in this doc for writing a new pipe.

Regards, Galyna

comments: author: Sona Harutyunyan
body: Thank you for the answer :)


author: Halyna Berezovska
body: [@Sona Harutyunyan](/t5/user/viewprofilepage/user-id/4198876) also, if this solution does not suit you, you can raise the ticket with type Suggestion and Component "Pipelines - Pipes Component" in <https://jira.atlassian.com> .

Depending on how many votes for this ticket we get, we will put this feature to an interest and implement it sooner.

Regards, Galyna


Tags: bitbucket-pipelines

email

notification

server
I can't download Jenkins integration for Bitbucket Server plugin
Asked by hanjun_cho_halla_com:

Hello

I'm a manager team Bitbucket server and this server is hard to access Atlassian market place due to internal security policy.

Anyway I'm trying download "Jenkins integration for Bitbucket Server" plug-in file on my web browser, but I can't find.

this plug-in is different other plug-in, it doesn't exist download link.

Could you support how to download?

Thank you


Answers:
author: Soumyadeep Mandal
body: Hi [@hanjun_cho_halla_com](/t5/user/viewprofilepage/user-id/2208126) ,

Please read and follow this documentation <https://plugins.jenkins.io/atlassian-bitbucket-server-integration/>

Regards,

*Soumyadeep (SaM)*


Tags: bitbucket-server

server
Bitbucket Pipeline breaks with long command
Asked by victorferreirait:

I have this bug in my pipeline that started yesterday when I added a second environment variable that changes the \`docker build\` command.

this command does not work (real values were replaced)

\`docker build -f mydir/Dockerfile -t my/corp/tag --build-arg VAR1=$VAR1 --build-arg VAR2=$VAR2 . \`

With error \`"docker build" requires exactly 1 argument.\`

The build args list is dynamically generated. If I write the command as is and execute, the same error happens. It took me a while to find out that this works:

\`docker build -f mydir/Dockerfile -t my/corp/tag --build-arg VAR1=$VAR1 . \`

At first I thought that the problem was the amount of arguments and that a special character was breaking the interpreter.

Then it came to my mind that the LENGTH of the command was too long. With the two arguments, 278 characters.and with only one, it's 189. It breaks somewhere between 190 and 278 characters long. Plus I replaced the original values with multiple small key/values and it seems to work as well.

Is that an known issue? Is there a workaround? Could someone help me please


Answers:
author: Juris
body: I've just hit something similar, but in my case, there were spaces in variable.


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Pipeline to Elasticbeanstalk: Uploads to S3 but does not link to environment
Asked by James St-Pierre:

Hi,

Here is my pipeline configuration

```
 - step:
    name: Deploy to production
    deployment: production
    image: atlassian/default-image:2
    script:
      - pipe: atlassian/aws-elasticbeanstalk-deploy:0.6.7
        variables: 
          AWS_ACCESS_KEY_ID: $AWS_ACCESS_KEY_ID 
          AWS_SECRET_ACCESS_KEY: $AWS_SECRET_ACCESS_KEY 
          AWS_DEFAULT_REGION: "us-east-1" 
          APPLICATION_NAME: "appname" 
          ENVIRONMENT_NAME: "production" 
          S3_BUCKET: "elasticbeanstalk-us-east-1-bucketid" 
          ZIP_FILE: "application.zip" 
          VERSION_LABEL: "deploy-appname-$BITBUCKET_BUILD_NUMBER-bitbucket"
```

I can see the uploaded file in my S3 Bucket, however, it seems it won't link to the application. If I go to Elasticbeanstalk --\> Application Versions, it isn't present.

Also, the pipeline fails with this error :

*An error occurred (InvalidParameterValue) when calling the UpdateEnvironment operation: No Application Version named 'deploy-appname-63-bitbucket' found*

Thank you


Answers:
author: Halyna Berezovska
body: [@James St-Pierre](/t5/user/viewprofilepage/user-id/1216822) this means it failed to deploy your version to cloud. If to look more, you probably can see the following string : "See more details stack ....\<stack_link\>".

Is that your case?

It can be that updating environment some deploy could fail depending on your setup permissions etc.

Here we'd like to see more details, can you link log with trace?

Thanks!


Tags: bitbucket-pipelines

aws

cloud
Bulk watch and notifications for repositories
Asked by Peter:

Is there a way to easily watch and get notification for all repositories in a team or project.

We have over 70 repositories and going through each and every one to set it up is crazy.


Answers:
author: Soumyadeep Mandal
body: Hi [@Peter](/t5/user/viewprofilepage/user-id/3398243) ,

I don't think it is possible in bulk!


Tags: bitbucket-cloud

cloud