youngmon/atlassian-qna huggingface dataset:
Can I use Confluence without an internet connection? (trial user here)
Asked by Steve Loman:

Could I post messages that send next time I connect?


Answers:
author: Nic Brough -Adaptavist-
body: No, it doesn't really have an offline component.

I tend to write pages up in a text editor and paste them in next time I'm online, or do basic word processed docs and use the word import. Some people have implemented "page create by email" type tricks as well (so emails upload next time you connect and generate pages)

You might also want to check out the "road runner" addon for it, which is a bit more sophisticated (I've tried it briefly, and it seemed to do what it said, but I didn't spend long with it). I don't think there are any other addons around that do the same as it either.


Tags: cloud

confluence-cloud
Creating from template: fill in fields only without viewing full page?
Asked by Andrew Culver:

When I create a page from the built-in Decision template, the create dialog box gets a "Next" button which takes me to this screen:

Selection_126.png

But if I create a page using a custom template that I've created, I don't get this nice screen showing just the variable fields. Instead, I get taken to a much uglier intermediary "Page Template Wizard" page where I have to read through the entire page and look for variable fields mixed in with the rest of the content.

Selection_127.png

How can I make my custom templates use that nicer form that the built in templates have?  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-from-template-fill-in-fields-only-without-viewing-full/qaq-p/398667?attachment-id=8309){#link_1192b1c99f74b4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67464/1/Selection_126.png){#display_1192b1c99f74b4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-from-template-fill-in-fields-only-without-viewing-full/qaq-p/398667?attachment-id=8310){#link_1192b1c99f74b4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67464/2/Selection_127.png){#display_1192b1c99f74b4_2}


Answers:
author: Rico Dittrich
body: Although this question is very old, I still want to provide an answer since I just found this question on Google. You're probably looking for something Confluence calls Blueprint plugins. Here's a guide describing how to create a Blueprint plugin for Confluence: <https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/write-a-simple-confluence-blueprint-plugin>


author: Tobias L?bermann
body: Hi,

same question here! Is there a way to disable the ugly template wizard step?  
We want to use variables like "![](https://confluence.wob.vw.vwg:8443/confluence/plugins/servlet/confluence/placeholder/template-variable?name=documentOwner)" in Template "Meeting notes" in our own created templates.

Thanks
how disable export option for anonymous user
Asked by Rodrigo Adonis Maximiliano Pate:

Good afternoon,

I wanted to know how I can disable the possibility that the anonymous user can export to PDF one page?

I have the following configuration:  
In global permissions:  
Anonymous: you can use.

In permissions page:  
Anonymous: can see (only)

However, when I log into my confluence as an anonymous user, I can make an export of a page and exactly what I do not.

I hope someone can help me.

Thanks and regards

Adonis Pate


Answers:
author: Di Chen
body: How about confluence cloud?![image_335.png](https://community.atlassian.com/t5/image/serverpage/image-id/77324iD7AB405DC48683C1/image-size/large?v=v2&px=999 "image_335.png")


author: Patrice Rompas
body: Hi Adonis,

Check out the following thread, it might be the one that you're looking for:

* <https://answers.atlassian.com/questions/10412410>

Cheers,  
Sam


author: Rodrigo Adonis Maximiliano Pate
body: Thanks Jonathan.

I commented to you, that's exactly what I did but when testing the permission anonymous user, it can export to PDF.

View images up

I await a response.

Thanks and regards

Adonis Pate

comments: author: Jonathan Simonoff
body: I guess I'm no help then, sorry :-(.


author: Rodrigo Adonis Maximiliano Pate
body: image2015-1-22 9:28:53.png  
[](https://community.atlassian.com/t5/Confluence-questions/how-disable-export-option-for-anonymous-user/qaq-p/252187?attachment-id=8622){#link_1192b1d37d0d68}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/42643/1/image2015-1-22%209%3A28%3A53.png){#display_1192b1d37d0d68_0}


author: Rodrigo Adonis Maximiliano Pate
body: image2015-1-22 9:27:54.png  
[](https://community.atlassian.com/t5/Confluence-questions/how-disable-export-option-for-anonymous-user/qaq-p/252187?attachment-id=7424){#link_1192b1d8bfaddf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/42642/1/image2015-1-22%209%3A27%3A54.png){#display_1192b1d8bfaddf_0}


author: Jonathan Simonoff
body: You need to set this on the space level.

For each space, go to permissions, and make sure that the "PDF export" permission is off for Anonymous users (the bottom of the Permissions page).
Knowledgebase and documentation in confluence: separate spaces or one space?
Asked by Pieter Claeys:

Hi,

I'm in the process of reorganizing our Confluence in order to make better use of the Atlassian combined product features. Especially the use of JIRA Service Desk combined with a knowledgebase.

I'm taking a look at how Atlassian is organized, and they have TWO spaces for each product:

* A "Documentation" space (<https://confluence.atlassian.com/display/JIRA/JIRA+Documentation>)
* A separate "Knowledgebase" space (<https://confluence.atlassian.com/display/JIRAKB>)

Same principle is followed for confluence.  
Now, I guess you could just as well create a page within the documentation space, and post all knowlebase articles under that page (using the templates like 'how-to article' etc...)

Does anyone have enough experience to tell what the advantage or disadvantage is of separating spaces versus one space for documentation+knowledgebase?  
I'm not using service desk at the moment - but I want to anticipate and obviously try to boost the 'self-resolving by customer' by giving the answers to frequently asked questions before they actually create a new issue in JIRA for us.


Answers:
author: Paul Stallworth
body: According to the link below, if you create a space for the KB, you can specify that the space be used as a Knowledge Base and customers can search it from the Service Desk portal. That wouldn't preclude you from creating a documentation space and putting all your KB articles in there, but might increase the search results to include less than relevant results.<https://confluence.atlassian.com/display/DOC/Using+Confluence+as+a+Knowledge+Base>


Tags: confluence-administration

jira-service-desk
How can I add a second line to the title of an Expand macro?
Asked by Howard Friedman:

I'd like to add a two-line title to an Expand macro, with "Click here to expand..." on the second line, possibly in a different font.


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Front what I can see there is no option to allow a second line of text within an expand. I attempted to use wiki markup to do so and it is ignore due to it being rendered within the expand macro itself.

An option would be to create your own custom expand macro to allow for multiple lines.

<https://confluence.atlassian.com/display/DOC/Expand+Macro>
What is the confluence theme used for atlassian own documents?
Asked by Jijo John [DevOps Consultant]:

How do i create a confluence page design exactly matching with atlassian own. eg:

<https://confluence.atlassian.com/display/DOC/Confluence+Documentation+Home>


Answers:
author: Alejandro Conde Carrillo
body: The theme used is the documentation theme. On top, there is some specific CSS which hides some things and may modify the size of some fonts. Unfortunately, the CSS is private but it should not be to difficult to get using the browsers development tools.

comments: author: Jijo John [DevOps Consultant]
body: Thanks Alex of you answer. I'm not expert in CSS, could you please point me an example, very much appreciated


author: Boots Wang
body: Keep in mind Atlassian has a team to maintain the CSS and javascript. If you are not a Confluence jedi or don't want to deal with increase maintenance overhead, your best bet is to use Theme Press. Full disclaimer, I work for Brikit Theme Press. We engineered Theme Press to address this exact issue so you can use Theme Press to change the look and feel of Confluence while future proofing your upgrade path. <https://marketplace.atlassian.com/plugins/com.brikit.themepress>


Tags: confluence-administration

questions-for-confluence
How to change print footer in Confluence Cloud?
Asked by Alejandro Diaz Cham:

Hello,

I am using Confluence in the Cloud. I am trying to add to the footer a copyright message and confldentiality note. How can I do it in Confluence on the cloud?

Thanks!

Alejandro


Answers:
author: RPT Admin
body: This only works if you are using the Documentation theme. Go to Space Admin \> Themes, then select the documentation theme. Within the options for the documentation theme, you will see an option to specify a customised footer.

comments: author: RPT Admin
body: Just realised you're asking about print footer - not web display. My bad.


author: Alejandro Diaz Cham
body: Thanks Alex. And about the option to print a custom footer in Concluwnce Cloud, do you know if it is possible?


Tags: cloud

confluence-cloud
Is it possible to add a comment to a specific page version in confluence?
Asked by Naama Lev:

Hello,

I would like to add a comment to a specific page version in confluence (after it was saved already)

Is that possible?

Thanks

Naama


Answers:
author: Alex Medved _ConfiForms_
body: The page version comment is associated with a page object (with abstract page to be exact - <https://docs.atlassian.com/confluence/latest/com/atlassian/confluence/pages/AbstractPage.html>), but I do not think you can update it via API, as calling pageManager.saveContentEntity (<https://docs.atlassian.com/confluence/latest/com/atlassian/confluence/pages/PageManager.html>) and giving a page which is a non current version will result in an internal error...


author: Naama Lev
body: Hi Alex,

Thanks for your reply,

sorry but I didn't understand your answer... can you please elaborate?

Thanks

Naama


author: Alejandro Conde Carrillo
body: I am afraid comments are associated to a page and not only a version.


Tags: version
how to make a confluence page print landscape
Asked by Donna Penick:

I am just starting to do some documentation in Confluence, using gliffy flowcharts,that need to be printed in landscape orientation. Setup for page templates seems to be mostly putting different modules on a page, not applicable to me. Suggestions?


Answers:
author: Alejandro Conde Carrillo
body: If you wanna print directly from the browser, that should be something you can do in the print dialog.

You could also export the page to PDF and have CSS to make the page landscape as per [Customising Exports to PDF](https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF#CustomisingExportstoPDF-PageOrientation:LandscapeorPortrait).


Tags: cloud

confluence-cloud
How to create user directly in Confluence Internal Directory?
Asked by Jinjing:

Hi, I have been successfully created users in JIRA and STASH within their internal directory to perform system administrator when Crowd crash. However, I tried to do the same thing in Confluence. I added user in Confluence user management. The new created user was added in "Crowd directory" defaultly. Moreover, the setting cannot be reconfigured.


Answers:
author: Jinjing
body: Sorry, I found the answer:

<https://answers.atlassian.com/questions/168793>


Tags: confluence-administration
Confluence cloud, open in office, continually prompted for credentials
Asked by John Maher:

I have confluence cloud. I am trying to edit a word document using the edit in office button. When it tried to download, a windows security window opens prompting me for credentials. Neither my windows logon nor my atlassian cloud logon work and it won't allow the file to download. This occurs both on Firefox (32.0.3) and IE11 (11.0.9600.17498). I have not found any related questions that address this specifically.

John


Answers:
author: Nelson Pereira
body: Hi all,

Just check this new add-on! It may solve your problems. This Microsoft Office connector has a lot of features like multi cloud support and realtime co-editing:

<https://marketplace.atlassian.com/plugins/cloud-files-google-drive-docs-office-365-documents-dropbox-topdox-for-confluence/cloud/overview>


author: Peng Deng
body: Is there any fix for this?

I have tried FF (addon installed) and IE. Both asking 3 credentials for 3 times and shows a progress bar for downloading the word file and asking credentials for 3 times again and then failed.

* Windows 8.1
* Office 2013
* Confluence Cloud


author: Robert Jung
body: I'm having the same issue. The Webdav connector is installed for Firefox, but regardless of browser I use (IE, FF, Chrome), we're prompted to enter credentials three times, then it fails and Word shows a blank document.

This is a pretty critical feature for us - is there any solution or fix?


author: John Maher
body: Paulo,

I did install the FireFox Add on for Office Connector. I do not have a ; in my password.

John


author: Paulo Junior
body: Hi John,

Have you installed the FireFox addon for Office Connector?

<https://confluence.atlassian.com/display/Cloud/Installing+the+Firefox+Add-On+for+the+Office+Connector>

Another question: Does your password contain a colon ';' character?

Regards,

Paulo.


author: John Maher
body: Paulo,

What I was hoping was that I could use the 'Open in Office' button to open the document and that when I did the edits and clicked save within the office program that it would automatically save back to the cloud. With what you are suggesting, it adds additional steps. I need to download, then open the file, then edit it, then save it, and then reupload/drag it back to the confluence. What is the purpose of 'Open in Office' if it is not to automate this more?

John


author: Paulo Junior
body: Hi John,

You face this issue when you open the file from the browser or when you try to download it?

Try right-clicking on the file and select "Save link as", then, save the file wherever you prefer.

Regards,

Paulo.


Tags: cloud

confluence-cloud
Not able to edit a page in confluence 3.5.7
Asked by Ecom jira:

I am not able to edit a page and save it in firefox and chrome browser. With IE some users are able to save the page. What can be the cause of this?

Also attachments cannot be viewed in some pages which appears at the bottom of the page.


Answers:
author: Alex Medved _ConfiForms_
body: Probably the issue is with unsupported browser version(s): <https://confluence.atlassian.com/display/CONF35/Supported+Platforms>

comments: author: Ecom jira
body: But I use Firefox 19.0 Still I have the same issue. Earlier I was able to edit the page.I also cannot find attachments at the bottom of the page


author: Alex Medved _ConfiForms_
body: It is quite hard to suggest anything else without seeing the page itself... is there any Javascript errors? may be the layout (page) looks broken?


Tags: page
Attachment Maximum Size
Asked by Bernardo San Juan:

Hi,

We are using confluence OnDemand, our Attachment Maximum Size is 48.15 MB. What would happen if for instance we increase it to 1 GB. I guess that would translate into poor performance. However, we do have a lot of training video tutorials and we would like to use confluence as a knowledge management tool. Any suggestion for dealing with heavy loads of data in confluence? Any other approach suggested?

Cheers


Answers:
author: MattS
body: Don't do it! As Nic says, Conluence is a wiki not a file system. If you keep the attachments in the db you will find backups and upgrades take much longer. JIRA also has a limit of around 50k attachments per issue due to the underlying file system


author: TomC
body: Agree with Nick. We have used a few different strategies, such as utilizing Box Enterprise (whose maximum file size is something like 5GB, and storage is unlimited) but lesser tiers in Box and other dedicated file-sharing options such as Dropbox and Google Drive could be explored and be fine for your purposes.

With Box and our Server version of Confluence we are able to display entire folders in Box on a wiki page, making the user's experience very visual -and intuitive - and in context - i.e. navigates through Confluence pages, lands on page with a Box folder, can see any instructions or information we wanted to accompany the files on the Confluence page and then can navigate through that folder in Box, while still on the Confluence page. Appropriate permissions have to be set in Box for what non-logged in users can see/do.

We accomplished this using an available macro (I believe the iframe), but more feature rich Box connectors are available in the Marketplace through vendors such as AppFusions and ServiceRocket.


author: Nic Brough -Adaptavist-
body: Yes, Confluence is not a file management system, it's a wiki. It doesn't handle large files too well.

But you'll run into another problem quite quickly - Cloud only allows you 25Gb of storage.

I suspect your best option is simply to store large files elsewhere, on a system optimised for it, and link to them from Confluence.


Tags: cloud

confluence-cloud
Why the cursor in editor is missing when using FireFox 35?
Asked by Stefan Baader:

We are using CONF in version 5.5.2 and have the incident that in edit mode frequently the mouse cursor is not visible (using the FireFox browser f.e. version 35).

After a click on an empty part of the page outside the editor the cursor is visible again.

It seems that in IE10 that problem doesn't occur.

editor-problem-hide-tools-button-missing.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Why-the-cursor-in-editor-is-missing-when-using-FireFox-35/qaq-p/362039?attachment-id=2766){#link_1188f6c3e80686}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61263/1/editor-problem-hide-tools-button-missing.JPG){#display_1188f6c3e80686_0}


Answers:
author: ivan
body: This is fixed in 5.5.3

<https://jira.atlassian.com/browse/CONF-33922>

(btw, wrong screenshot :smile:)


Tags: editor
Why is the editor's menu button "hide tools" is missing in Internet Explorer 10
Asked by Stefan Baader:

We are using CONF release 5.5 since some weeks.

When editing pages there is a button "hide tools" in the editor on the right side (two arrows to top). The function is hiding the page's header to get more space on the screen.   
In FireFox 35 we can see use that button. Also Ctrl+Shift+F is doing the job as marked in the tooltip.

In IE10 there is no such button and also the key combination is not working.

Why and how to get the button?


Answers:
author: ivan
body: The*confluence-editor-hide-tools*plugin is disabled in IE.

From the source:

```
// IE is a no-go for now.if (tinymce.isIE) {    return;}
```

Also, this plugin has been removed in Confluence 5.7 with the new lighter editor.

comments: author: Stefan Baader
body: That issue came up again in our user community. I created <https://support.atlassian.com/servicedesk/customer/portal/14/CSP-167342>

Nobody can tell me why this feature has that behaviour and for what reason it will be removed. In our running CONF 5.5.7 it is available in FF and not available in IE. So users are complaining and struggling about. And they are right. Concerning usability this is a no-go


Tags: editor
Glossary functionalities
Asked by Thomas Lepouttre:

Hello,

We're in the middle of testing the Glossary plugin for our business. However, when testing we came across some questions:

* We have lots of abbreviations with a different meaning (so abbreviation X can mean A or B, depending on the context). If we add the glossary item twice, only the most recently added item is being displayed. How can we solve this? Is there a way to filter double entries, so we can fix it manually?
* We have different business units that could benefit from their own personal glossary, but still see the use of a common glossary. What approach do you suggest? Multiple spaces with a glossary and try to combine them in a central glossary, or one glossary and work around using (eg) the labels?

Many thanks!  
Thomas


Answers:
author: Anis Othman
body: Hello Thomas,  
First thanks for giving our plug-in a try and let us apologize for the delay.  
Concerning your first question:  
* Unfortunately for our current version, this option isn't available. We are planning to add it to our next release where all definitions can be available after highlight. User can enrich each term with labels to differentiate.  
* Actually some of our users exposed this situation, and the option that worked well with them after checking is a central glossary (dedicated space) and using labels to categorize terms. You can disable the glossary blueprint after creation to avoid other glossary creation within your instance (in other spaces)  
Hope those answers are helpful and don't hesitate to contact us on our [JIRA instance](http://lab.spectrumgroupe.fr/jira/browse/BPGLOS) so we are notified instantly.  
Best regards,  
Anis
How to get the amount of pages with a certain label in Conflunce?
Asked by Eduardo Llanos:

Is it possible without SQL?

I would like to use a plugin or existing Confluence functionality.


Answers:
author: Jonathan Simonoff
body: I happen to have written a user macro to do this:

```
## Macro title: Count Labels## Macro has a body: N## Developed by: Jonathan Simonoff## Date created: 8/12/13## Installed by: Jonathan## To count labels## @param Label:title=Label|type=string|required=true|desc=The label to count## @param Spaces:title=Spaces|type=string|required=false|desc=These are case-sensitive. Separate each item with a comma or single space. Example: SPACEKEY,@personal.  Blank means all spaces. #set($helper=$action.getHelper())#set($pages=$helper.renderConfluenceMacro("{contentbylabel:labels=$paramLabel|showLabels=false|max=99999999|spaces=$!paramSpaces}"))#set($pagelist=$pages.split("&lt;li&gt;"))#set($count=-1)#foreach($page in $pagelist) #set($count=$count+1)#end$count
```

comments: author: Marc Dvorschak
body: Should this macro work with all Confluence versions? Because it doesn't seem to work with version 5.9.10. On our Confluence installation I get this error:

```
Error formatting macro: contentbylabel: com.atlassian.confluence.api.service.exceptions.BadRequestException: Could not parse cql : null
```

Any ideas?

Regards, Marc


author: Ashwin Somani
body: Hi Jonathan ,

Is this macro only work with label which are having single word like "testing", doesn't work with the label like "testing-ashwin" or "testing ashwin".

It is giving this error when i am trying this -   

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/264758i127827E762D64818/image-size/large?v=v2&px=999 "Capture.PNG")  


author: Vivek Lakshman
body: Hi [@Jonathan Simonoff](/t5/user/viewprofilepage/user-id/781645) ,

Could you please check the above query and let us know why are we getting that error?


author: Ashwin Somani
body: Hi [@Jonathan Simonoff](/t5/user/viewprofilepage/user-id/781645)

Could you check this or is this really not possible. Thanks!


author: Lukas Knoch -Rumpelcoders-
body: You could use Confluence search like this:

```
labelText:chocolate
```

See also: <https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax#ConfluenceSearchSyntax-Searchingforlabels>


author: Eduardo Llanos
body: Thanks Lucas and Jonathan. The macro works like a charm


Tags: confluence-administration
How to disable blog post template in wizard create page?
Asked by Sergio Contreras:

```
You can disable blog template and blank template in the wizard to create a new page?
```


Answers:
author: Alex Medved _ConfiForms_
body: You can remove blog posts permissions, as described here: <https://confluence.atlassian.com/display/DOC/Space+Permissions+Overview>


author: Sergio Contreras
body: Thank you very much.