youngmon/atlassian-qna huggingface dataset:
Can i auto set an estimate based on the type of request, e.g. bug, feature, improvement etc.
Asked by anjul.khera:

Hi,

I'd like to auto-set a default time estimate based on the type of issue, i.e. bug, feature or improvement on the software project.

Is that possible?


Answers:
author: Curt Holley
body: I don't have a link [@anjul.khera](/t5/user/viewprofilepage/user-id/4373691) but as [@Dave](/t5/user/viewprofilepage/user-id/1183605) has alluded to, this can be solved via Automation For Jira (assuming you are on Jira Cloud?).

At a basic level the automation would go something like the below. You may need/want to get more complicated or use story points, but from what you have said, this should get you started.

![Auto9.png](https://community.atlassian.com/t5/image/serverpage/image-id/141266i8B014E5F31A3FF98/image-size/large?v=v2&px=999 "Auto9.png")


author: Dave
body: Hi [@anjul.khera](/t5/user/viewprofilepage/user-id/4373691),

This was something that used to be possible with the previous interface of Advanced Roadmaps (known as Live Plans - this interface has now been deprecated and will no longer be available after July 31st).

We removed this capability for the new interface because there was less reliance on the scheduling algorithm (now known as Auto-Scheduling). We have discussed bringing back default estimates but have not committed to doing so yet.

One possible workaround is to use the automation facilities that are also included with Jira Premium to automatically assign an estimate when a new issue is created.

Regards,

Dave

comments: author: anjul.khera
body: Thanks Dave for the quick revert. Could you share the link where i can find out more about how to automatically assign an estimate?


author: Dave
body: No worries, [@anjul.khera](/t5/user/viewprofilepage/user-id/4373691)

The background on automation can be found here: <https://www.atlassian.com/software/jira/features/automation>

And documentation is here: <https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/>

Regards,

Dave


Tags: advanced-roadmaps

cloud
Issues missing on "Confirm what's in scope" step of building a plan in Advanced Roadmap
Asked by Shital Sadowski:

I am building a plan from an existing Scrum board. On the Scrum board I have an Epic with issues - two complete, two in progress. In the "Confirm what's in Scope" step of building a new plan, I see the Epic, but not it's child issues. All the child issues have a Fix Version and the fix version is selected in the previous step of 'select the releases'. Why are the child issues missing? How do I bring those over to Advanced roadmap?


Answers:
author: Dave
body: Hi [@Shital Sadowski](/t5/user/viewprofilepage/user-id/366776)

This page is an excellent resource for helping you to track down why issues might be missing from your plan: <https://confluence.atlassian.com/advancedroadmapscloud/missing-issues-1026042894.html>

Other things to check might be simple things like your hierarchy range and filters that you have applied.

Out of interest, are you using Server or Cloud?

Regards,

Dave

comments: author: Oleksandr Tynetalo
body: Hi [@Dave](/t5/user/viewprofilepage/user-id/1183605)  

speaking of Server/DC version of Advanced Roadmaps, could you recommend any of Atlassian article about how Plans search for issues?  

I have a similar problem Shital mentioned. I have created a new plan and set Filter as an Issue Source. JQL Search says what i have 32 issues, but the 5th step "Confirm what's in scope" while creating a plan says what it could add only 29 issues to the Plan scope. I have selected all the Versions on the page step "Select relevant releases", so Version should not be the problem  

So why couldn't I add all of my issues to the Plan Scope?

UPD

Sorry, i was too hurry, and panic?ed before finish Plan creation. As i understand, the step Confirm what's in scope doesn't show completed issues (with resolution). However issues are still available in Plan


Tags: advanced-roadmaps
Unable to save a single project release created in Advanced Roadmaps
Asked by Ahmed Saleh:

Unable to save a release created in Advanced Roadmaps. When I tried to commit the changes for my plan I get an error. Screenshot attached

![Jira.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/140866iB9DAEAA0C5E47B50/image-size/large?v=v2&px=999 "Jira.PNG")  

Worth mentioning, I haven't seen this issue when I try to do any change to the plan (create, edit)  
I can see the release appearing in the plan.   

![release.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/140869i134E633812967DB2/image-size/large?v=v2&px=999 "release.PNG")


Answers:
author: Dave
body: Hi [@Ahmed Saleh](/t5/user/viewprofilepage/user-id/555008),

Can you confirm that you have the appropriate permissions to create a release in that project? (i.e. can you create it within the project itself?)

If you have the appropriate permissions then it might be worth raising an issue with support to investigate this problem (at <https://support.atlassian.com/contact/> ). I'm not aware of any known issues with creating releases from a plan at the moment (and just confirmed that it is working for me on my own Cloud instance).

Regards,

Dave


author: Fabio Racobaldo _Herzum_
body: Hi [@Ahmed Saleh](/t5/user/viewprofilepage/user-id/555008) ,

could you check if the created release is for single project or a cross-project?

Please, take a look to the following article <https://confluence.atlassian.com/advancedroadmapscloud/releases-998650942.html>

Hope this helps,

Fabio

comments: author: Ahmed Saleh
body: I have created the release for a single project.   
Thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) I will have a look through the link you suggested.


Tags: advanced-roadmaps

server
Can epics appear in multiple initiatives?
Asked by Dylan Hebb:

If you have one at least one level hierarchy above epics called "initiative", can an epic be listed under multiple initiatives?

**For example**:

* Initiative 1: Mobile App Architecture
* Initiative 2: Mobile App UX

Could an epic (Example: Epic-101) appear under both of these initiatives?


Answers:
author: Joseph Chung Yin
body: [@Dylan Hebb](/t5/user/viewprofilepage/user-id/4363639) -

Currently with AR, the issue hierarchy doesn't support one child to roll-up to multiple parent. It is a one for one relationship. Just like a STORY can only be associated to one EPIC and not multiple EPICs.

One possible workaround (however it will not be displayed in AR plan at this time) is for one to use LINKED issue to associate the EPIC with multiple Initiatives.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps
Create Scenario by Copying Existing Scenario - "Something Went Wrong" error
Asked by david.westland:

When I try to copy an existing scenario in the Advanced Roadmaps Create Scenario feature, I get an error. This has occured multiple times over the course of this morning. I have been unable to successfully copy a scenario at any point.

See video: [Loom Video](https://www.loom.com/share/7eba805d66544db0b89728e29e645bdc)

Creating a blank scenario works fine.

Any ideas?


Answers:
author: Dave
body: Hi [@david.westland](/t5/user/viewprofilepage/user-id/4331235),

This appears to be a bug... could you raise a support request at <https://support.atlassian.com/contact/> please?

Thanks,

Dave

comments: author: david.westland
body: Hi [@Dave](/t5/user/viewprofilepage/user-id/1183605) . The issues appears resolved this morning.

Thanks


author: Dave
body: Thanks for letting me know [@david.westland](/t5/user/viewprofilepage/user-id/4331235) - I'm never a fan of intermittent failures though, I wasn't aware of any known issues that we've actively resolved so if you hit this again, please let us know!

Many thanks!

Dave


Tags: advanced-roadmaps
How do I reinstall Advance Roadmaps in JIRA 8.15
Asked by Shazam:

New to all this so be gentle....

I uninstalled Advance Roadmaps in testing on a 8.15 server instance, now can't figure out how to reinstall it in the app/addon. Followed the instruction on the pages.

<https://confluence.atlassian.com/advancedroadmapsserver/installing-the-advanced-roadmaps-app-802170481.html>

and

<https://confluence.atlassian.com/jirasoftwareserver/discover-advanced-roadmaps-for-jira-1044784153.html>

No dice trying to figure out if I can recover it or reinstall from a file.


Answers:
author: Dave
body: Hi [@Shazam](/t5/user/viewprofilepage/user-id/4362513),

I would definitely recommend reaching out to support as [@Jamie Rogers](/t5/user/viewprofilepage/user-id/1033381) suggests. We have had some teething problems with this sort of thing following the way in which Advanced Roadmaps is bundled. The support team should be able to provide you with the files that you need to install manually.

I think it would be really useful to understand the steps that you followed to arrive at this point. Were you following steps that you had done on previous Jira versions? Why were you uninstalling the bundles? Any information you can provide will help us to prevent other customers from running into these problems,

Regards,

Dave


author: Jamie Rogers
body: I am not sure based on those links - You could try reaching out to Atlassian support as it is now 'bundled' as part of the core Jira product and not something separate like before.

You could always reinstall the core binaries (basically a fresh 8.15 instance) and point that to your existing config, app data and database. Not sure on your upgrade process but that is essentially how we do it.


Tags: advanced-roadmaps

server
Can dependencies page have share option same as Roadmap
Asked by r p:

I am looking for ways to add the Dependencies graph to the confluence page same as the Roadmap page has a share option.


Answers:
author: Dave
body: Hi [@r p](/t5/user/viewprofilepage/user-id/4362762),

Thanks for this feedback - this is definitely something we'd like to do in the future, but at the moment it's not in our short term plans unfortunately (simply due it's priority relative to the rest of our current backlog of work).

It's always worth using the "Give Feedback" button on the plan header bar to share this feedback as we use this to help rank our priorities,

Regards,

Dave

comments: author: Curt Holley
body: Beat me to it [@Dave](/t5/user/viewprofilepage/user-id/1183605) But this would be an awesome feature


author: r p
body: [@Dave](/t5/user/viewprofilepage/user-id/1183605) do you have a timeline for when this feature will be available? I feel this is the basic feature that needs to there or there should be a workaround for it


author: Dave
body: [@r p](/t5/user/viewprofilepage/user-id/4362762) Unfortunately not ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


Tags: advanced-roadmaps
Creating an Epic on Jira Portfolio and committing change gives a warning that you need permissions t
Asked by Kasturee:

Good day

We are currently using Jira Portfolio V3.7.0.

A user without the Schedule Permission on a Jira Project tries to create an Epic in this Project from a Portfolio Plan and tries to commit the change to Jira but gets a message saying changes cannot be saved. A warning triangle appears next to the issue on the Review Changes Page and displays message "Make sure that you have Permission to rank issues". User does have the "Create Issue" permission on the Project.

The issue still gets created in Jira but still remains on the "Review changes" page showing the "Rank" under what's changed.

Why does the issue still remain on this page even though it's been created in Jira![Capture.PNG](/t5/image/serverpage/image-id/139724iD343F66908E53C8E/image-size/large?v=v2&px=999 "Capture.PNG")?


Answers:
author: Dave
body: Hi [@Kasturee](/t5/user/viewprofilepage/user-id/1134744),

I think that [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) has made a good suggestion for the reason the change isn't being saved, but to provide some context on what's happening there are actually multiple operations that happen when a new issue is created from a plan ... the issue is first created and then other attributes are set. So it looks like part of the operation is completing but because the ranking change is failing it still remains as a pending change. It's definitely worth looking at the permissions, however I also noticed that you're on quite an old version of Portfolio and would recommend upgrading to a more recent version. IIRC we did have a few problems with the review changes and commit process and it's possible that we might have ironed some things out by later releases (the latest version is 3.29.6)

Regards,

Dave

comments: author: Kasturee
body: Thanks Walter, Dave for the feedback. We will look at upgrading sometime in the near future. The user does have the edit issues permission.

In the mean time, if I discard the issue from the Review changes screen, would that have any negative effect on the issue created in Jira?


author: Dave
body: No, if you discard any changes from a plan it will have no impact on the issue in Jira... ultimately the "source of truth" is the issue data in Jira, not the plan.

Regards,

Dave


author: Kasturee
body: Awesome, thank you.


author: Walter Buggenhout
body: Hi [@Kasturee](/t5/user/viewprofilepage/user-id/1134744),

Does the user have *edit issues* permission? Ranking requires an update to the issue in the background.

comments: author: Kasturee
body: Hi. Yes. User does have edit issues permission.


Tags: advanced-roadmaps
Plan not visible to others
Asked by Peter Riise:

I have made a plan, and no one (even the other "editors" of that plan) only see an empty space when they enter that plan.   
I have sent out both the regular link to the plan and a Shared Read-Only link both show an empty plan for all!  

Then I enabled Scenarios and then they could see the plan?!?

Is that the correct way to do it or?


Answers:
author: Jotter Verhaeghe
body: I experienced a similar issue:  

You may be using a filter (to select your content) that is not accessible to the people whom you are sharing your plan with.  


author: Dave
body: Hi [@Peter Riise](/t5/user/viewprofilepage/user-id/4119301),

That sounds really unusual ... are you on Cloud or Server / DC and if you're on Server which version of Advanced Roadmaps are you using?

Things definitely shouldn't behave in the way in which you're describing,

Regards,

Dave

comments: author: Peter Riise
body: I'm on Cloud

Yes really weird.


author: Dave
body: I think this is worth raising a support request so that we can look into this, could you do this via <https://support.atlassian.com/contact> please?

Thanks,.

Dave


author: Peter Riise
body: It seem that if i assign a specific user made group to have access instead of "All Advanced Roadmap users" it works.


Tags: advanced-roadmaps
Original Estimates in Epics are converting to decimal values in Jira Plan
Asked by Mazen Hassan:

I put in estimates in weeks (ex. 8w) by utilizing the "Original Estimate" field in my epics. When I view it in the Jira Plan view, I see that it gets converted to some fuzzy decimal value (ex. 0.004). This only happens on some epics and not others within the same project.

Your help is appreciated!!


Answers:
author: Walter Buggenhout
body: Hi [@Mazen Hassan](/t5/user/viewprofilepage/user-id/4358857),

Welcome to the community! The estimates field in your plan is not showing the original, but the remaining estimate for your issues.

I can see from your first screenshot that your issue only has 3 minutes remaining (for whatever reason). That is what you are seeing in your plan.

Hope this helps!

comments: author: Mazen Hassan
body: Thanks Walter. Do you know how I can make the original estimates show in the plan? When I search for the field in the plan, it doesn't appear as an option. I don't believe that original estimates is a custom field (in case those don't show)


author: Dave
body: Hi [@Mazen Hassan](/t5/user/viewprofilepage/user-id/4358857),

Unfortunately it's not possible to show original estimates in plans at the moment and currently we have no plans to change this. This isn't because it wouldn't have value, but is simply a reflection of where this change is in terms of relative priority to other features on our roadmap,

Regards,

Dave


author: Mazen Hassan
body: In response to Walters: "I *can see from your first screenshot that your issue only has 3 minutes remaining (for whatever reason). That is what you are seeing in your plan."*

I wasn't able to find the reason to the above. The epic was not started, I am not sure why it's showing 3 minutes remaining. Any idea?


author: Walter Buggenhout
body: Well, the remaining estimate must have been updated at some point by someone. You should be able to find an update in the history of your ticket. Something like this:

![Screenshot 2021-04-22 at 11.11.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/139851iE9A664A8DAE46D19/image-dimensions/393x98?v=v2 "Screenshot 2021-04-22 at 11.11.20.png")

But maybe even more important: you can fix this by clicking on the *time tracking* indicator where we initially saw the cause of the problem.

A small dialog should pop up and there you can correct the remaining estimate to what it should actually be (update *time remaining)*:

![Screenshot 2021-04-22 at 11.06.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/139853i30286B549ED6EA20/image-dimensions/273x194?v=v2 "Screenshot 2021-04-22 at 11.06.16.png")


Tags: advanced-roadmaps

cloud
Custom date fields used as target end / start end in Portfolio / advanced roadmaps
Asked by arama mihai:

Hello,

We created two new custom fields that we want to use as start date and end date fields in one of our plans.

They are added to the screens, searchable, they have values that show up on the issue, and can be edited in Jira. We added them to the plan configuration (in source data - custom fields) and mapped them to the start date and end date in the scheduling tab. However, they show up as blank in the scope list of fields.

Please let me know if you have any suggestions.

Thank you!


Answers:
author: arama mihai
body: solved by changing the field search template to "Date Range picker"


Tags: advanced-roadmaps
STATUS field doesn't work as drop down in our JIRA portfolio view. Any help
Asked by Swarna Chilakala:

Another pain point during status review meetings is...not being able to see the options in the STATUS field drop down and not being able to update them within Portfolio view. Anyone has suggestions?

Yes the drop down values differ based on the Issue Type.


Answers:
author: Angus Russell
body: Hi [@sw](/t5/user/viewprofilepage/user-id/1985225) ,

Updating status from the plan is a frequently requested feature, and something we're looking into.

For some context, the reason it's not currently possible is because many status-change workflows have required fields that must be set, and we don't yet have a good way to deal with those cases.

If you want to be kept up-to-date about the status of this feature you can follow it here - <https://jira.atlassian.com/browse/JSWCLOUD-20940>

Thanks for the feedback :)  
Angus

comments: author: Swarna Chilakala
body: Thanks for the response [@Angus Russell](/t5/user/viewprofilepage/user-id/3932481) , appreciate it. But can you tell me how many votes does this need before it can be looked at?


author: Angus Russell
body: [@Swarna Chilakala](/t5/user/viewprofilepage/user-id/4351885) it's one of our highest requested features, and we're already investigating how it might be possible to do it. However, I can't give any time estimate for when this might be done, because the investigation in progress could still yield blockers and the work to implement it has not been scheduled.

Thanks,  
Angus


author: Swarna Chilakala
body: cc timjones@pinterest.com

nbhatnagar@pinterest.com


author: Swarna Chilakala
body: [@Angus Russell](/t5/user/viewprofilepage/user-id/3932481) Thank you so much for prompt response


author: pinterestvideodownloader cc
body: Hey, Thanks for sharing it. Can someone please review the [Pinterest Tool](https://pinterestvideodownloader.cc/) with a feedback about it.


Tags: advanced-roadmaps

cloud
Enabling the detail view of an issue on the right hand side when clicked an issue
Asked by Swarna Chilakala:

One of the biggest complaint from our eng team is about the number of clicks they have to follow to edit the issues. I remember the older version of the Advanced Roadmaps gave the ability to see the details of an issue on the right hand side in the same page when clicked. Anyone know how to enable that or if the feature is not available anymore?


Answers:
author: Angus Russell
body: Hi [@Swarna Chilakala](/t5/user/viewprofilepage/user-id/4351885)

The detail view doesn't currently exist in Advanced Roadmaps, but it's something we're currently working on and will be releasing to customers soon.

For some context, the reason we don't include the issue view is because Advanced Roadmaps is a sandbox - everything you do gets 'staged' until you choose to commit it to Jira. The existing Jira issue view doesn't support this sandboxing.

So the issue view that is coming soon is a stripped-back version that - for now - will just include the summary and description fields. Editing these will result in sandboxed changes that you can choose to commit to Jira, or discard.

Thanks for the feedback :)  
Angus

comments: author: Swarna Chilakala
body: [@Angus Russell](/t5/user/viewprofilepage/user-id/3932481) , thank you for response. Will the view not let the change to STATUS?

Will the view display the other fields, like comments?

What is the link to the feature request JIRA so I can see when it is being released?

STRUCTURE was way better with these features to use compared to PORTFOLIO.


author: Angus Russell
body: Hi [@Swarna Chilakala](/t5/user/viewprofilepage/user-id/4351885) ,

Initially, the only fields in the issue modal will be issue summary and issue description.

It does give us a foundation on which we could add comments in the future.

Issue status - when we get to it - is more likely to be done from the status field/column in the roadmap.

Thanks,  
Angus


author: Swarna Chilakala
body: cc timjones@pinterest.com

nbhatnagar@pinterest.com


author: Swarna Chilakala
body: [@Angus Russell](/t5/user/viewprofilepage/user-id/3932481) Thank you for prompt response. Really appreciate it.


Tags: advanced-roadmaps
Why Trello site shows 404 error?
Asked by Anna:

Hi, today (5 July 2024) I wanted to log in and start using my Trello but the Trello website throws a 404 error. Why is that and how can I log in to have access to all my information stored on my Trello boards? When will it be fixed? Thank you.


Answers:
author: Kevin Kane
body: I can log in but i'm getting a "Planyway error failed to load trello cards" message and my calendar and timeline views are blank. ![Screenshot 2024-07-05 at 18.33.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/333774i53906D58E2C6C16D/image-size/large?v=v2&px=999 "Screenshot 2024-07-05 at 18.33.28.png")


author: Anna
body: Also, I have tried to use the incognito mode - the same thing happens.


Tags: cloud

trello-cloud