youngmon/atlassian-qna huggingface dataset:
How do I combine 'Create blank page' and 'Create from template' in Confluence 6.0?
Asked by Judy Jaffe:

Recently upgraded Confluence from 5.4.3 to 6.0.6. When creating a page in 5.4.3, the user selected the Create button at the top of the page, and the Create options listed both blank page and templates. In 6.0.6, there are two buttons side by side: **Create** (Create blank page) and **3 dots** (Create from template). Users are opting for Create blank page because it's obvious. But I need them to create from a document template, which is in the 3 dots template menu. How can I combine these two Create functions into one - as it was in 5.4.3?

Thanks!


Answers:
author: AnnWorley
body: For some reason this question showed up twice - here is the resolved one:

[How do I combine 'Create blank page' and 'Create from template' in Confluence 6.0?](https://community.atlassian.com/t5/Confluence-questions/How-do-I-combine-Create-blank-page-and-Create-from-template-in/qaq-p/595040)


Tags: page

template
How do I combine 'Create blank page' and 'Create from template' in Confluence 6.0?
Asked by Judy Jaffe:

Recently upgraded Confluence from 5.4.3 to 6.0.6. When creating a page in 5.4.3, the user selected the Create button at the top of the page, and the Create options listed both blank page and templates. In 6.0.6, there are two buttons side by side: **Create** (Create blank page) and **3 dots** (Create from template). Users are opting for Create blank page because it's obvious. But I need them to create from a document template, which is in the 3 dots template menu. How can I combine these two Create functions into one - as it was in 5.4.3?

Thanks!


Answers:
author: AnnWorley
body: I was able to hide the create button, so the template create button is the only available choice, by pasting this into Confluence Admin\>Stylesheet:

```
    #quick-create-page-button {  display:none !important; }
```

Here are some links that may help:

[How to hide elements in Confluence using CSS or JavaScript](https://confluence.atlassian.com/confkb/how-to-hide-elements-in-confluence-using-css-or-javascript-313458894.html)

[How to override quick create page button in Confluence 5.9.x](https://confluence.atlassian.com/confkb/how-to-override-quick-create-page-button-in-confluence-5-9-x-818253227.html)

comments: author: Judy Jaffe
body: Hi Ann - Followed your instructions by pasting into Stylesheet, and it works! Thanks so much for the quick response!


Tags: create-page

page

template
Advanced Use of JIRA Issue Collector in Confluence - Example of assignee
Asked by Kevin Seery:

Hi,

We have JIRA and Conflucne. I understand the JIRA issue collectors can't use 'user picker' feilds.

Can 'user picker' feilds be used, using the advanced use guide it seem to look like it can?

If so does any one have example code?

Many Thanks

Kevin


Answers:
author: Mirek
body: I never heard that an user picker can be used on a Jira Issue Collector form..

This is what documentation is saying
> Not all fields of types of fields can be added to the form, since some fields cannot be displayed to anonymous users. The fields types that can be displayed are:
> *Standard Fields*: Summary, Description, Components, AffectsVersion, Environment, Priority, Attachment
> *Custom Field Types*: Date Time, Radio Buttons, Multi-Checkbox, Multi-Select, Number, Select List, URL field, Version Picker, Cascading Select, Project Picker, Single Version Picker, Text Field, Free Text Field

<https://confluence.atlassian.com/adminjiraserver/using-the-issue-collector-938847338.html>

So no User Picker


Tags: issue-collector
Is any Safari user able to successfully "paste" an image into a Confluence page?
Asked by Jack Brickey:

This seems to be a long standing issue ([CONFSERVER-26011](https://jira.atlassian.com/browse/CONFSERVER-26011 "Broken image when copy paste image into the editor using Mac's Safari")) since as early as 2012. It is very frustrating as it allows me to paste it in and appears fine when in edit mode but once you publish it shows as broken image. So I use Firefox to paste images and safari for the rest of my work. Sure I could just switch to Firefox or Chrome for all my browser work but there are good reasons why I don't.

Has anyone had success with Safari in this regard?


Answers:
author: Steffi Frank
body: hmmm... using Safari version 9.1.3 and Confluence Server 5.8.5 it works fine here with drag\&drop

comments: author: Jack Brickey
body: Steffi, thanks for sharing your experience. It may be compatability issue w/ my version of Safari (10.1.2) and Cloud Confluence. I may attempt to downgrade Safari.


author: AnnWorley
body: For what it's worth I just did a drag and drop of a .jpeg on Confluence Cloud and Safari Version 10.1 (12603.1.30.0.34).


author: Jack Brickey
body: thanks Ann.


author: Jack Brickey
body: more info for future frustrated searchers...

I am running Safari 10.1.2 (12603.3.3) on OS 10.12.6 Beta (16G12b). So I simply chaulked this up to me living dangerously on the edge of life.

However...

I had another Safari user in my org test this and they were using plain old boring 10.1.1 (12603.2.4) on macOS 10.12.5 (16F73) and they see the same issue. I expect it is an incompatability with whatever version of JIRA is loaded in my cloud instance.

Such is the life of living in a multi-browser, cloud enabled world. :-)


author: JoergB
body: Does not work on Safari Version 11.0.3 (13604.5.6) and Confluence Server 6.1.2.


author: Nic Brough -Adaptavist-
body: Try upgrading Confluence?


author: Simon H
body: There has long be an issue with Safari and its ability to paste images ([discussion on stack exchange](https://apple.stackexchange.com/questions/208637/how-to-paste-images-from-clipboard-in-safari)); however, it looks like Safari 11.1+ now works with Confluence Cloud and Confluence Server (6.9.0+).
How to capture subtasks in product requirements blueprint
Asked by Lars B?hnke:

Hi there! I'm struggling a little bit with how to capture requirements in the Confluence blueprint. We are a website where nonprofits can submit projects which then can be performed voluntarily by creatives from the areas of design, communication and digitization.

I have created an epic for our project feature which is like "As a non profit I would like to submit projects'. Currently we have only one project type. We want to develop two new: phone consulting projects where creatives can help the non profit via phone and question projects where creatives can give text answers to specific questions.

Do I have to create two user stories?

1. As a non profit I want to submit phone call projects  
2. As a non profit I want to submit question projects

And the specific tasks (creating dashboard view, new filter feature for new project types, administration view, ability to submit comments to question projects etc.) as sub-tasks? Or are the sub-tasks own user stories?

But how do I capture sub-tasks on the Confluence blueprint? And was I wring creating such an epic 'Projects' because its not really an epic? Read quite some Atlassian stuff etc. and the concept sounds clear but when implementing it, I really don't know whats a user story and whats a task.

Thanks in advance!


Answers:
author: AnnWorley
body: [Learn scrum with JIRA Software](https://www.atlassian.com/agile/how-to-do-scrum-with-jira-software) will help you configure JIRA the way you want to for your projects, and define the different agile terms.

For the Confluence question, you can display sub-tasks by using a JQL filter in a JIRA Issues macro. My Epic and my sub-task are the only issues in my project so the JQL was easy to display both, I just used "project = SCRUM":

![Screen Shot 2017-06-14 at 1.26.17 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/2185i70EEBEB4823EDD25/image-size/large?v=v2&px=999 "Screen Shot 2017-06-14 at 1.26.17 PM.png")

As an aside, I think the project you are working on sounds like it will be very useful to society. Thank you for that.


Tags: agile

jira
License restriction and LDAP
Asked by ????? ???????:

I am configured to synchronize users with Active Directory. What is the number of users in the confluence when validating a license? Will the number of users be limited to all are accounts or only to those who have at least authorized?


Answers:
author: Davin Studer
body: If you only want users in the system that are actually able to log in the you can setup a filter in your LDAP config like such ...

If you put this in User Schema Settings -\> User Object Filter it basically says that it will only import users that are users in LDAP that are not disabled and are members of the LDAP confluence-users group. This way ou can user the confluence-users LDAP group as a means of granting access and only LDAP accounts in that group will be added to Confluence.

```
(&(objectCategory=Person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(memberOf=CN=confluence-users,OU=Confluence,OU=Managed Groups,DC=mydomain,DC=dom))
```

comments: author: Davin Studer
body: FYI, you could also do something similar for groups. Under Group Schema Settings -\> Group Object Filter you could put something like this. What is basically says is anything in Active Directory that is a group that starts with confluence it will import into Confluence as a group.

```
(&(objectCategory=Group)(sAMAccountName=confluence*))
```


author: AnnWorley
body: Thanks for addressing the root issue, Davin.

More details on LDAP filters and how they work with Atlassian apps: [How to write LDAP search filters](https://confluence.atlassian.com/kb/how-to-write-ldap-search-filters-792496933.html)


author: Bill Bailey
body: In past versions, only users in the group confluence-users count (and have a login).


author: AnnWorley
body: Technically, users without can-use permission can log in but they see a page that says "Not permitted".

Please see:

[How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)

"Confluence's license count is based on Global Permissions. Users will count towards the license in the following ways:

* If the user is a member of a group that has global permissions to use Confluence
* If the user is individually granted global permissions to use Confluence"


author: Nic Brough -Adaptavist-
body: It's "anyone who can log in" - so the users must be in one of the login groups (see global permissions) and marked as active
AUTHENTICATION_DENIED return when call confluence API
Asked by Son Nguyen:

Sometime result return correct, sometime return "HTTP Status 401 - Basic Authentication Failure - Reason : AUTHENTICATION_DENIED". **I think API work unstable**(Postman same)

I had used API : <https://instance-name.atlassian.net/wiki/rest/api/content/pageId?expand=body.storage>

I had double with curl, restclient but both of them cannot get correct result

My ruby code :

```
authen = "Basic "+Base64.encode64( 'email:pass')data = RestClient::Request.execute(:method => :get, :url => result_url, :headers => {"Authorization" => authen, "Accept" => "application/json, text/plain, */*"})
```

Anything I missing?  
Note : This code work well with API https://instance-name.atlassian.net/rest/api/2/issue/issue-key  
[![Son Nguyen](https://avatar-cdn.atlassian.com/b05c8d67092d236de3e8e032fc520e1c "Son Nguyen")](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1135265)


Answers:
author: lukasgotter
body: I run into the same issue. *Sometimes* getting AUTHENTICATION_DENIED from the Api.

Reason is that after three failed logins the Api enables the captcha and the request fails.
> By default, Captcha for failed logins is enabled and the number of failed login attempts is set to three.

To configure / disable this behavior see <https://confluence.atlassian.com/doc/configuring-captcha-for-failed-logins-216957808.html>
Error "JQL query didn't return any results.Try changing the query" displayed on Team Calendar
Asked by John Wicks:

Hi All,

I having an issue with Team Calendar, an error "The JQL query for Sick Leave didn't return any results.Try [changing the query.](http://192.168.11.11:8030/calendar/mycalendar.action#)" is displayed on the header confluence. Even there are projects in JIRA Service Desk. it is displayed an error "We didn't find any projects. [Create a JIRA project](http://192.168.11.12:8040/) before continuing."

Note: The application link between confluence and JIRA Service Desk are connected. If the administrator logs in, he is able to see the issues but a normal user is accounting the issue above

Please see screenshots

![Create an event.png](/t5/image/serverpage/image-id/1923iE219596AE8EF1DF7/image-size/large?v=v2&px=999 "Create an event.png")![JQL Query.png](/t5/image/serverpage/image-id/1924i7E69DB9C42646746/image-size/large?v=v2&px=999 "JQL Query.png")

Thanks and Regards,

John


Answers:
author: AnnWorley
body: I understand a regular user cannot access JIRA issues from Confluence Team Calendars but it works for administrative users.

Please make sure the user who cannot "see" the JIRA project in Confluence has permission to see the project in JIRA.

Please check whether any of the conditions described in this article may be the issue:

[Team Calendars for Confluence unable to load events from JIRA calendar](https://confluence.atlassian.com/display/CONFKB/Team+Calendars+for+Confluence+unable+to+load+events+from+JIRA+calendar)

This [Community post](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-calendars-can-t-load-JIRA-events-as-response-from-Project/qaq-p/313279#) was solved by setting the time zone in JIRA.

comments: author: John Wicks
body: Hi Ann,

The issue is still the same even i have tried all the conditions mentioned in the article.

Thanks,

John


author: AnnWorley
body: It seems like it has to do with JIRA permissions since the admin user can pull the issues from JIRA successfully.

I ran your issue past Confluence support and they don't think we can help any further without a support ticket and logs.

I created a support ticket for you but did not have your support entitlement number (SEN). You should be hearing from Support soon, they will ask for your SEN and then route the ticket to the technical team.

If you don't want to work with Support, just ask them to close the ticket.


Tags: jira-service-desk

team-calendars-for-confluence
Confluence Rebuilding Very Slow
Asked by KartikA:

I am a Confluence Admin and Version is 5.9. I pressed the Re-Building of Search Indexes 10 days ago and it is only 10% done. Did anyone face the same issue and if so can anyone suggest me a resolution for it.

Thanks in Advance


Answers:
author: Nic Brough -Adaptavist-
body: It should take only a few minutes for smaller installs, increasing as the size goes up, but days is clearly too long.

I would want to look at the log file - what does that say it is doing? Also, look at the general performance of the server - is it thrashing your network, disk, cpu, memory or database connection?
When will Confluence REST API allow user creation?
Asked by Test Bit:

Currently the REST API does not allow for user provisioning (unlike the Jira REST API). Is there a timeline indicating when features will be released?


Answers:
author: Stephen Deutsch
body: If you're not afraid of getting your hands dirty, Confluence has already supported user provisioning over the API for quite a while, just not the REST API. If you use the JSON-RPC/XML-RPC API, then it is possible (yes, it's "deprecated", but won't be removed until the corresponding features are available in the REST API).

It's not so different from sending a POST request via the REST API, but instead your payload would be the values that are parameters to the functions. Depending on which language you use, support might be built in (e.g. Python has a built-in library for XML-RPC).

<https://developer.atlassian.com/confdev/deprecated-apis/confluence-xml-rpc-and-soap-apis/remote-confluence-methods#RemoteConfluenceMethods-UserManagement>

You would probably have to do it in a few steps. First one command to create the user, then another to set the user information, then another one to set the profile picture, etc. But definitely possible!

comments: author: Ronan D?pagne
body: That's true. For information, the json format of the input is the following:

```
[ { "name": "<username>", "fullname": "<last name>,<first name>", "email": "<email>", "url": ""}, "<password>" ]
```


author: Caroline Bartle
body: The resource to create / provision users isn't currently on the roadmap for the Confluence REST API.

This item is being tracked as a feature request here: <https://jira.atlassian.com/browse/CRA-563>

Feel free to add your use case and vote to that issue!


Tags: rest-api

user
Atlassian Pub/Sub
Asked by Barbara am Ende:

Can one company use Atlassian to publish Configuration Managed documents and have a different company subscribe to that page to suck up and show the documents on their page (different Atlassian installation)? Can it be done relatively easily?


Answers:
author: AnnWorley
body: There are publishing plugins that enable you to publish to a second instance of Confluence. It isn't exactly as you are describing - a pull (suck up) from the destination instance, it's more of a push from the original instance to the other company's instance. It is relatively easy but the plugins have to be paid for. Examples are:  
[Scroll Remote Publishing Endpoint](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-remote-publishing-endpoint/server/overview)

[Comala Workflows - Remote Publishing](https://marketplace.atlassian.com/plugins/com.comalatech.remotepublishing/server/overview)

comments: author: Barbara am Ende
body: Thanks so much for your response. I imagine the cost varies with a variety of factors, but what order of magnitude are you talking about. $100? $1000? $10,000? Per year? I'm working on a small team just thinking about how to work a problem. So I'm just trying to come up with ballpark idea of "is this a viable option?" and not anything specific yet.  

TIA,

Barbara


author: AnnWorley
body: That makes sense.

The pricing is based on how many users you have. Here are the links to pricing:

[Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow/server/pricing) (needed for Comala Remore Publishing)

[Scroll Remote Publishing Endpoint](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-remote-publishing-endpoint/server/pricing)


author: Barbara am Ende
body: Thank you so very much,

Barbara


Tags: jira
How to disable space email notifications for new and all users?
Asked by jprateragg:

We're using Confluence 6.1.3 (on-premises). All of our users are LDAP users--there is no user sign-up/registration. It seems whenever a user views a space for the first time, they are automatically set up to receive email notifcations for everything on the space. Is there a way to change this default behavior? We would like to make it to users must sign-up to receive email notifications, not get them by default. And, is there a way to update this for all existing users so they don't have to update their email notification preference themselves? Thanks!


Answers:
author: AnnWorley
body: The users can deselect Autowatch in their profile to disable "Pages and blog posts that you create, edit or comment on will automatically be watched for future changes."

I regret to report that there is no setting to disable Autowatch globally.

comments: author: Daniel Vlad
body: Hello,  
is there already a possibility to configure the user mail notification globally?  
Users get some email notifications by default, but most of them do not want them. For example "recommended content".

Are there any other ways, plugins, that can hold back this notification?

Thanks


author: AnnWorley
body: Hi Daniel,

Most email settings are not configurable via plugins or global administration but the recommended content email you mention is configurable.

For details on email notifications in general, please see [Email Notifications](https://confluence.atlassian.com/doc/email-notifications-145162.html).

To see how to turn off (disable plugin) or configure the recommended content email please review: [Configuring the Recommended Updates Email Notification](https://confluence.atlassian.com/doc/configuring-the-recommended-updates-email-notification-281480712.html).  

Thanks,

Ann
What do I need to do, to have my server listen on port 8443?
Asked by Jonathan Brunk:

I am in the process of moving confluence to https. I already generated a self'signed cert and renamed the .keystore to confluence.keystore. I removed comment on SSL section in server.xml. I have port set to 8443. I pointed to the .keystore file. When I restarted confluence, I am unable to reach the site on https://\*\*\*:8443. I did a netstat and the server isn't listening on 8443. What am I missing?

\<Connector port="8443" maxHttpHeaderSize="8192"  
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
clientAuth="false" sslProtocol="TLS" SSLEnabled="true"  
URIEncoding="UTF-8" keystorePass="password"  
keystoreFile="C:\\location\\.keystore"/\>


Answers:
author: Mirek
body: Hi,

Here is a complete guide how to set up Confluence over SSL / HTTPS

<https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html>

Please check and verify step by step if everything is correctly configured at your end.
Error 500 on Team Calendars v 5.1.21
Asked by Melissa_Liotta:

On our team caendars we are getting an error 500 it says:

Error(s) occrred. 500 -

but it doesnt give us any other informationthe license is valid until Nov 2017.

We rebooted the server and it stopped for about 10 minutes.

I made a edit on one of the calendars and a couple minutes later the error was back.

Any suggestions?


Answers:
author: AnnWorley
body: If the error is as described in this [knowledgebase article](https://confluence.atlassian.com/confkb/viewing-team-calendars-for-confluence-result-in-500-error-774244148.html) then it is caused by this [bug](https://jira.atlassian.com/browse/CONFSERVER-49812). There is a workaround on both the bug report and the article. I look forward to hearing whether this is the same 500 error you are seeing.
?Confluence: News? Macro does not work
Asked by Ewa Boloczko:

Hello everyone,

Just FYI this macto is showing "Sorry, the page you're looking for cannot be found". Can you fix please?

Thanks, Ewa

![MacroBroken.gif](/t5/image/serverpage/image-id/1907iBE5626A59349A46B/image-dimensions/372x230?v=v2 "MacroBroken.gif")


Answers:
author: Marcus Chaney
body: I'm having the same issue. Did you ever get this resolved?


Tags: macro
Edit page restricted?
Asked by dushyant bajaj:

I have a page created but I am unable to restrict my page for any edits by other people or groups. How do I do this?


Answers:
author: AnnWorley
body: Just to elaborate on Nic's answer:

Here are instructions for restricting pages:

[Page Restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html)

Here is how to check the space permissions if you don't see the little padlock for the restrictions:

[Assign Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html)


author: Nic Brough -Adaptavist-
body: Check the space permissions - do you have the rights to restrict pages?


Tags: hipchat