youngmon/atlassian-qna huggingface dataset:
How to delete a managed BitBucket account?
Asked by Sujit Mohanty:

My BitBucket account was a personal account that was registered with an email address belonging to an Organisation where I previously worked at.  

It has been almost a year now since I left that company and thus have no access to the email that I used to sign up for the bitbucket.  

Now when I try to change the email address of this bitbucket to a personal email address or even do other administrative functions like trying to delete, it tells me that it is a "managed account".  

I don't know how and when this happened. And I have no privilege to be able to identify and contact any admin whomsoever in a personal capacity now,  

I request you to please assist me in making this bitbucket account of mine into a non-managed one or mark it for deletion.


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Sujit Mohanty](/t5/user/viewprofilepage/user-id/5391952) ! Welcome to the Atlassian Community!

A managed account means that the company you used to work for claimed the email domain and controls the email accounts under that email domain. So, they are the only ones to delete that account or set the account to non-managed.

comments: author: Sujit Mohanty
body: They never reached out to me before doing so, This bitbucket account was my personal account and I had only given them administrative access to a repository of mine. I don't know how and when they claimed the email or set it to managed ?  

<br />

What can I do in this case ? I don't work at the company anymore but I need this account deleted or the email address changed.


author: Sujit Mohanty
body: [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316) Awaiting your reply


author: Robert Wen_ReleaseTEAM_
body: There really isn't anything you can do. They "own" the email account. If they've connected to Atlassian Access with their verified domain, they can see your "rogue" Bitbucket repo/workspace and have chosen to do nothing.


author: Sujit Mohanty
body: ok Robert. Thanks for clarifying!


Tags: bitbucket-cloud

cloud
Repository and Branch creation using API
Asked by Kube Net:

Hi,

Trying to create a repository and branch using API,

<https://api.bitbucket.org/2.0/repositories/{workspace}/{repo_slug}/refs/branches>

What are the kind options that need to use? like kind: {'push', 'restrcit_merges'}


Answers:
author: Syahrul
body: G'day, [@Kube Net](/t5/user/viewprofilepage/user-id/5360621)

I believe our API documentation below has the list of options available. Please review them at

[Create a repository](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-repositories/#api-repositories-workspace-repo-slug-post)

[Create a branch](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-refs/#api-repositories-workspace-repo-slug-refs-branches-post)

Let me know if you have any questions.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud

rest-api
AKS Helm deploy with non interactive login
Asked by michal_koval:

Hello,

Can you add support for non-interactive login with your pipe script of azure-aks-helm-deploy by variable AZURE_LOGIN_NON_INTERACTIVE as in [azure-aks-deploy](https://bitbucket.org/atlassian/azure-aks-deploy/src/master/pipe/pipe.sh)

Thank you for any kind of response.


Answers:
author: Oleksandr Kyrdan
body: Hi [@michal_koval](/t5/user/viewprofilepage/user-id/3776692)

The new feature released: pipe supports AZURE_LOGIN_NON_INTERACTIVE variable.

```
script:  - pipe: atlassian/azure-aks-helm-deploy:3.1.0    variables:      AZURE_APP_ID: $AZURE_APP_ID      AZURE_PASSWORD: $AZURE_PASSWORD      AZURE_TENANT_ID: $AZURE_TENANT_ID      AZURE_AKS_NAME: $AZURE_AKS_NAME      AZURE_RESOURCE_GROUP: $AZURE_RESOURCE_GROUP      AZURE_LOGIN_NON_INTERACTIVE: "true"      HELM_VERSION: 'v3.5.4'      HELM_RELEASE_NAME: 'myRedis'      HELM_COMMAND: 'upgrade'      HELM_UPGRADE_INSTALL_IF_NOT_PRESENT: 'true'      HELM_CHART_NAME: 'oci://registry-1.docker.io/bitnamicharts/redis'      HELM_COMMAND_ARGS: '--version 18.0.0'
```

Best regards,  
Oleksandr Kyrdan

comments: author: michal_koval
body: Thanks!


author: Oleksandr Kyrdan
body: Thank you for sharing feedback with the community.


author: Igor Stoyanov
body: Hi [@michal_koval](/t5/user/viewprofilepage/user-id/3776692) . Thanks for your feature request. We will investigate this and notify you when this feature will become available.  

Regards, Igor

comments: author: michal_koval
body: Hello, do you have any time assumption for that feature?

Regards,


Tags: aws

azure

bitbucket-cloud

cloud

helm

kubernetes
Forgot email account
Asked by Kristjan Tamm:

Our corporation cannot find the email associated with the account that was used for this Bitbucket repository. \[REDACTED\]

We know the username and password, but we need an email address to login.


Answers:
author: Alessandro Cuccaro [ServiceRocket]
body: Hello [@Kristjan Tamm](/t5/user/viewprofilepage/user-id/5391278)   
Hope you are well!  

I think you should raise an Atlassian Support ticket, which can be raised [here!](https://support.atlassian.com/contact/#/)   

When filling in the information please create it in:  

Technical Issues and bugs  

After that just select the product you need assistance, and try to be as much as detailed as possible, so the Atlassian Support team have all the right information to help you out with recovering your credentials!  

Hope that helps!  
Thank you!  

comments: author: Ben
body: Hi [@Kristjan Tamm](/t5/user/viewprofilepage/user-id/5391278)

My name is Ben and I'm from the Bitbucket Cloud support team.

I've just raised a support ticket on your behalf as I can't share any personal information publicly, please check the email inbox for the account you have used to raise this community ticket for further correspondence.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: atl-rvw

bitbucket-cloud

cloud
Cannot find bitbucket invoices even though I'm primary techincal contact and primary billing contact
Asked by David Martinez Barreiro:

when I navigate to <https://my.atlassian.com/billing/paidorders> I can find Jira and confluence invoices but not the bitbucket ones even though I'm primary technical contact and primary billing contact. Where can I find those invoices?


Answers:
author: Melo
body: Hi [@David Martinez Barreiro](/t5/user/viewprofilepage/user-id/5271887), welcome to the community!

If you don't find the information there, I recommend reaching out to Atlassian's customer support team. They are well-equipped to assist with license inquiries and can provide specific guidance based on your account details.

Cheers,

Melo


Tags: bitbucket-cloud

cloud
Need help with upgrade guide from Server to data center
Asked by PRabhakar:

We have a Bitbucket instance and its version v6.5.2 server instance and now we want to upgrade the server with the Datacenter version.

Could you let us know to which Bitbucket Data center version we can directly upgrade from v6.5.2 to-be version?


Answers:
author: Odd_lynice
body: Hi,

It really depends on which (newer) version is your license entitled to download but you can start looking into this page: [Bitbucket Release notes](https://confluence.atlassian.com/bitbucketserver/release-notes-872139866.html)

You can download and upgrade to a version that was released before your Bitbucket license expired.  

For example, if your Bitbucket license expired June 3, 2023, you are eligible to get and upgrade to Bitbucket version 8.11.

You can check when your license expired via your Atlassian Account

An upgrade guide is also included in each version release.

Theodore


Tags: bitbucket-server

server
Coworkers are not receiving invitation to workspace?
Asked by Atacan:

Hey, we need to start a project and we decided to use bitbucket. I need to add my coworkers to bitbucket workspace but none of my coworkers are receiving invitation mail.


Answers:
author: Theodora Boudale
body: Hi [@Atacan](/t5/user/viewprofilepage/user-id/5391072) and welcome to the community!

I checked the invitations sent from the workspace you administer. Some of them show to have been accepted and there are two that have not been accepted yet.

I checked the email logs for the two that are not accepted yet and I can see that the emails have been delivered. There was a delay in the invitation sent to the email address from the same domain as yours, but it shows as delivered now.

Please ask the users to check their Spam folder in case the invitation ended up there and also if they have any filters that will make our emails skip their Inbox.

Please feel free to let me know how it goes and if you have any questions.

Kind regards,  
Theodora

comments: author: Atacan
body: Hello as a temporary solution we invited personal emails. Which is not ideal solution. Problem persists. I dont receive invitations, checked all mail folders. Project halted


author: Theodora Boudale
body: Hi [@Atacan](/t5/user/viewprofilepage/user-id/5391072),

Are the invitations sent to you or to your coworkers?

In your first post, you mentioned that your coworkers are not receiving invitation emails, but in your latest reply, you mention that you don't receive invitations.

Please let me know if the issue now occurs with invitations sent to your email address or to another user's email address.

In case this issue concerns another user you ++invited recently++ , please ask the user to log in <https://community.atlassian.com/> with the affected email and leave a comment in this post (no need to mention their email, I'll be able to see it if there is a comment) so I can check our emails logs.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Basic Question about Review in Crucible
Asked by Nitesh Kumar Regonda:

After going through <https://confluence.atlassian.com/display/CRUCIBLE/authors+in+Crucible>

I understand that a review must have a moderator but creator or author being optional. When we create a review , is it enough only we give moderator name .


Answers:
author: EddieW
body: Actually I am quite sure Author is the only mandatory field, moderator may be required depending on the project config.

<https://confluence.atlassian.com/display/CRUCIBLE/Creating+a+review>
Doing code reviews with Crucible when using Git
Asked by D K:

Hi,

What is the best way to create Crucible code reviews when using Git?

Commits are made to the local Git repo and then pushed to remote. But by the time the code review gets to the remote repo it is probably too late to review.

So how do I review local commits? Whats do most team do?


Answers:
author: Felipe Kraemer
body: Hi there,

Maybe you can create pre-commit reviews after committing to local Git repo and before pushing it to remote?

<https://confluence.atlassian.com/display/CRUCIBLE/Adding+content+to+the+review#Addingcontenttothereview-precommit>

<https://confluence.atlassian.com/display/CRUCIBLE/Creating+patch+files+for+pre-commit+reviews>

I hope this helps!


author: Andreas Krey
body: We're trying to push them into a hidden/anonymous branch and then start a review on that. But running into the problem that crucible does not recognize these commits.

Andreas
Stash repositories in Crucible
Asked by Jakub Dlugolecki:

Hello,

We have Stash integrated with Crucible. However, I am not sure what this "application link" means in practice. In Crucible, I can't find any Stash repositories by default.

1. Do I have to manually add every Stash repository to Crucible?

2. Do I need to have administrative rights to add a repository? (is there a way to give those permissions to regular users?)

Thank you,

Jakub


Answers:
author: Jakub Dlugolecki
body: Hi Lukasz,

The add-on provides the functionality I am looking for. Unfortunately, it doesn't work in my environment.

When I click 'synchronize stash', I get 'success' message. However, no repositories are synchronized.

Are there any plans to include this functionality in official Crucible product?

Thank you,

Jakub


author: lpater
body: Hi Jakub,

have a look at <https://marketplace.atlassian.com/plugins/com.atlassian.fecru.reposync.reposync> - it's a FishEye plugin that allows you to automatically add your Stash repositories to FishEye.

comments: author: Jakub Dlugolecki
body: Hi Lukasz,

The add-on provides the functionality I am looking for. Unfortunately, it doesn't work in my environment.

When I click 'synchronize stash', I get 'success' message. However, no repositories are synchronized.

Are there any plans to include this functionality in official Crucible product?

Thank you,

Jakub


author: Sergey Svishchev
body: That plugin does not support Crucible 3 :(
Feature Request -- Filter closed Hg branches in drop down
Asked by charoco:

The branches drop down when switching branches in the repository view in Fisheye or selecting changesets in Crucible only shows the first fifty branches alphabetically.

Once you start typing, you can filter on any branch which is good, but it would be of more value if the branches listed were only the active ones. Right now we don't see most of our active branches in the drop down because there are lots of closed branches from a couple of years ago that start with the letter A or B, making the drop down pretty useless for us.


Answers:
author: Foong
body: Hi Charoco,

You may want to exclude all the other closed branches at *Administration \> Repository Settings \> Repositories \> reponame \> Include/Exclude Paths*

For more information, please refer to <https://confluence.atlassian.com/display/FISHEYE/Include+Exclude+paths>

comments: author: Foong
body: Sorry for the silly mistake. I was working with another SVN case when I look into this post.


author: charoco
body: Thanks Kah, but that won't work for Mercurial -- branches aren't represented as different paths within the repo as may be the case with SVN, et. al.


author: Foong
body: I have created the feature request here: <https://jira.atlassian.com/browse/FE-4788>
What languages does Crucible support highlighting?
Asked by Brent Villalobos:

We are using Crucible where people upload their files for review via the REST api. With our C++ code, the .h files have syntax highlighting but the .cc files do not. I can't imagine Crucible not supporting C++ syntax highlighting. Is it only highlighting when it sees a .cpp file, but not .cc? And if that's the case, is there a way to force Crucible to use c++ highlighting for .cc files?


Answers:
author: lpater
body: Hi Brent,

you're right, the .cc extension is not configured by default to use the c++ highlighter.

You can easily enable it though, by customizing the filename.map file in your FISHEYE_INST directory.

Please have a look [here](https://confluence.atlassian.com/display/FISHKB/Defining+your+own+syntax+highlighting+in+Crucible+or+Fisheye "here") for the exact instructions on how to do so (just the part about configuring the filename.map).


Tags: fisheye-crucible-administration
Crucible Email Notification Problem
Asked by Aman Sethi:

Hi,

I am using the word "reviewcode.xyz.com:8060" instead of the ususal "codereview.xyz.com:8060".

The URL is working fine, but when email notifications are sent to people when the review is created, it still uses the old "codereivew.xyz.com:8060" link.

Under administration in Crucible, the "Site URL" is set to the correct new link.

I want the new link to be sent in review mails rather than the old one.

Where do i need to make this change?

Thanks.


Answers:
author: Renjith Pillai
body: I hope you do not have two instances running and you are seeing the mail from the second instance.


author: Aman Sethi
body: @Eddie. I tried that. Didn't work. Thanks !


author: EddieW
body: Silly question, the info may be cached, have you tried a restart?


Tags: email

fisheye-crucible-administration

review
Cant see project in crucible->Create Review
Asked by Nikhil Lele:

Hi, when I try and create a review in crucible, I cant find my project in the search dropdown. Other developers are able to see the project. It looks like a security issue but all the security accesses have been granted. Not sure whats causing the project to not appear for me under Crucibles-\> Create Review page. Please advise.

Thanks!

Nikhil Lele


Answers:
author: Felipe Kraemer
body: Hi Nikhil,

Maybe you don't have 'View' permission on that Crucible project?

<https://confluence.atlassian.com/display/CRUCIBLE/permissions+in+Crucible>

If you're an administrator, you can fix this by editing the Permission Scheme being used by the Crucible project:

<https://confluence.atlassian.com/display/CRUCIBLE/Creating+a+permission+scheme>

I hope this helps!

comments: author: Nikhil Lele
body: Thanks, it was a permission issue and my moderator was able to give me access. Thanks for your help! .
SVN password in Fisheye - How to know?
Asked by Rumceisz:

Dear All,

we configure a new SVN to our Fisheye. The SVN has the same user/pass as some other SVNs already stored in Fisheye. How could we fgure out the password for the other SVN repos? We configured them a long time ago and now the pw is encrypted. Is there a folder in theFisheye app where these pws are stored?

Thanks

Rumi


Answers:
author: CelsoA
body: HI Rumi,You can copy the password from the config.xml file that is used by your actual FishEye instance.Regards,


Tags: fisheye-crucible-administration
perforce trigger implementation failing
Asked by rabih antoun:

i have introduced a trigger to my perforce testing server in order to have each commit replicated on fisheye. The trigger seems doing nothing but it's not failing. No logs exist anywhere to understand if anything is wrongly written:

My trigger:

Fisheyetrigger change-commit //depot/... "/usr/local/bin/curl -s -o /dev/null -X POST -H X-Api-Key:MY_API_KEY -m 20 [http://host:port/rest-service-fecru/admin/repositories-v1/Perforce-Zeke/scan"](http://host:port/rest-service-fecru/admin/repositories-v1/Perforce-Zeke/scan%22)

where the key was provided by the admins and the host and port are replaced correctly.

Am i doing anything wrong?


Answers:
author: Sergey Svishchev
body: Is it actually getting run by Perforce server? What happens when you run it manually (without -o /dev/null)?


Tags: atlassian-support

perforce
Can migration of Fisheye/Crucible be done after fully migrating Subversion
Asked by Henry Widman:

Our plan is to migrate Subversion and Fisheye/Crucible to a local instance. The migration instructions say to backup and download the Subversion repository and then start the migration of Fisheye/Crucible, and then to continue the migration of Subversion. Would it be problematic at all to complete fully the migration of Subversion and only then move on to the migration of Fisheye/Crucible? Our critical path is to get Subversion migrated and working (as time and resources are limited), the Fisheye/Crucible migration is important to us but not the priority.

Thanks,

Henry


Answers:
author: Felipe Kraemer
body: Hi Henry,

You should preferably create a complete dump of your Subversion repository and restore this dump in the new server first.

When this is complete, you can [migrate FishEye](https://confluence.atlassian.com/display/FISHEYE/Migrating+FishEye+Between+Servers) to that server.

You may need to edit your repository configuration after starting the instance in the new server in order to make FishEye access the repository using file:/// protocol.

I hope this helps!
How to change the session timeout?
Asked by fernandomm:

Fisheye logs me out very quickly and I don't see a way to increase the session length or always keep me logged in.

Is there a way to fix this?


Answers:
author: Tini Good
body: I note that URL is for an older version. You can't find anything in the current version's documentation on session timeout. I wonder if it still works?


author: Eva
body: <https://confluence.atlassian.com/display/CRUCIBLE027/Increasing+the+session+timeout>

Is this what you are referring to?
can't login as administrator in bamboo and fisheye crucible
Asked by SherryX:

our bamboo and fisheye/crucible instances use crowd for user management, for some reason I can't login as administrator (I guess the crowd instance has been changed to a new server or LDAP). How can I change/view the user config in bamboo and fisheye/crucible via backend (e.g. config file or database) ? Thanks


Answers:
author: Harry Chan
body: Hi, refer to

<https://confluence.atlassian.com/display/FISHKB/Resetting+Admin+Passwords+in+Crucible+or+Fisheye> and

<https://confluence.atlassian.com/display/BAMBOO/Restoring+passwords+to+recover+admin+users> for restoring admin accounts.

comments: author: SherryX
body: Thanks, Harry.

I still have problem, e.g. the old crowd connection in bamboo (brocken) gets in the way, so I don't even have a UserID to reset the password.

How can I get rid of the old crowd connection? Once I get rid of the old connection, I think I can use the userID in the database, then I'll set up a new crowd connection.

Thanks


author: Harry Chan
body: Did you do the integration manually or via the GUI? You can reverse it and remove it.


author: SherryX
body: I just take over the task to upgrade bamboo instance, but the old crowd connection seems brocken and I can't login as administrator to remove/update the crowd connection. Do you know how to do the integration manually?Thanks


author: Harry Chan
body: Hi, you should be able to login to Fisheye with just an admin password (it's not as obvious but possible). And/or otherwise if you contact Atlassian support they should be able to provide step by step instructions.

If you follow the guides:

<https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+Bamboo>

<https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+FishEye>

and undo the steps - that would also work.

If all of the above prove too difficult I'd advice getting in touch with an Atlassian consultant to look over your instance and do the work.


Tags: bamboo

bamboo-administration

crowd-administration

fisheye-crucible-administration
Not able customize the look and feel for fisheye 3.0.2 (Header top and bottom colors) as it could be done in older versions .
Asked by SSI Team:

We have installed Fisheye 3.0.2.  
The color customization that existed previously no longer works for the latest version.

Previously we performed customization as follows:  
1) cd /Applications/FisheyeCrucible/Install/content/static/mnyj1r/2static/style

2) Changed the settings here:

vi concat.style.5170a8c4b1ad88af38662830d7669c45.cache.css

/**light blue section at the bottom of the header** /  
#header-bottom
{ background-color: #123456; border-top: 1px solid #114070; clear: both; height: auto; min-height: 24px; }

/**dark blue section on the top of the header** /  
#header-top
{ background: none no-repeat scroll 0 0 #cc9933; border-bottom: medium none; height: auto; min-height: 30px; }

But these changes no longer work for the latest version of Fisheye.

We color customize to distinguish between our test, dev and production environments.


Answers:
author: Tom Davies
body: That is still the correct file to edit (although the hex digit string and the mny... path component vary from release to release), but you will need to:

1. Add the CSS: .aui-header { background: #123456; }

2. Create a gziped version of your modified file, i.e in the unix shell, for example:

mv concat.style....cache.css.gz concat.style...cache.css.gz.old

gzip concat.style...cache.css

Then restart FishEye/Crucible

comments: author: Igor Bilykov
body: Thank you! Your answer is helpfull!


author: Malik
body: Hi,I think with FishEye 3.x you will want to use the FishEye source edition to achieve this. This page: [https://confluence.atlassian.com/display/FISHEYE/Customising+FishEye's+look+and+feel](https://confluence.atlassian.com/display/FISHEYE/Customising+FishEye%27s+look+and+feel) gives information on customizing FishEye's look and feel.


author: aborowski
body: Hi,

I am glad to say there is new plugin for FishEye and Crucible that enables high-level theme customization.

Check out [Atlassian Marketplace page](https://marketplace.atlassian.com/plugins/com.atlassian.fecru.plugins.fecru-look-and-feel-plugin/server/overview)


Tags: fisheye-crucible-administration