youngmon/atlassian-qna huggingface dataset:
Issue Statistic Macro is broken 20220622
Asked by huangbin chen:

Just found "Issue Statistic" Macro is unavailable now,

is any reason or just broken temporarily?

It is **urgent** as we use lots of "Issue Statistics" Macro in many pages.

Two scenario show as below screenshot:

* All "Issue Statistics" Macro in confluence are all "Broken macro"
* I cannot edit new "Issue Statistic" Macro.

![broken-issue-statistic.png](https://community.atlassian.com/t5/image/serverpage/image-id/202935i50845452E3DA1B7F/image-size/large?v=v2&px=999 "broken-issue-statistic.png")

![broken-issue-statistic-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/203107iB9D34F96DDE69F44/image-size/large?v=v2&px=999 "broken-issue-statistic-2.png")

![broken-issue-statistic-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/203108iC71B1C813762CCA6/image-size/large?v=v2&px=999 "broken-issue-statistic-1.png")

Thanks


Answers:
author: pradeep darla
body: Hi

1. Remove the Gadget Feed
2. Add individual gadget URLs (eg Agile Sprint Health Gadget) in Gadget Specification (Confluence Admin \> External Gadget \> **Gadget Specification Tab**).
3. Insert individual gadgets into the Confluence page and approve authentication


Tags: confluence-server

jira

macro

server
Decision Log - create without creating a separate page
Asked by Pete Stiglich:

Hello, I want to create a decision log where all the decisions are in a single page i.e., not creating a separate page for each decision as that can make for a lot of pages on the left sidebar to navigate. E.g., below. It looks like it creates an index of all the decision logs in the "Decision log" page but I don't want all the child pages created underneath "Decision log"

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/202922iC923746D6BB670D5/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Marcin Wiktor
body: Hello [@Pete Stiglich](/t5/user/viewprofilepage/user-id/4972152) - If you want to keep it this simple, maybe puting just a single table with some columns and "Status" macro would be enough for you? You can create a new empty page, without using a "Decision log template" and then keep it all on one page![Bez?tytu?u.png](https://community.atlassian.com/t5/image/serverpage/image-id/203001i2B1FE689736F5A82/image-size/large?v=v2&px=999 "Bez?tytu?u.png")  

comments: author: Pete Stiglich
body: Thanks Marcin. Would I be able to add @ to notify people?


author: Marcin Wiktor
body: Of course, just start typing their names with @ before it
How to contact Atlassian support when their support site is not working
Asked by Lars Roldsgaard:

I urgently need to report a problem to Atlassian, but when I go to their support site and create a case and try to submit one I cannot tod it. I constantly get the reoly Fill in a valid phone number. I have tried every format I can think of

I have reported bugs earlier with no problem.

How do I get in contact with Atlassian ?


Answers:
author: Jack Brickey
body: Hi Lars,

that seems odd. I've never been required to enter a phone number before. Then again I haven't posted a support ticket in a while. Just to be clear are you listed as a technical support for your Jira instance? That is required to be able to open a support ticket. Just for grins have you attempted this on another browser? Finally what issue are you having? Just wondering if the community can help.

comments: author: Lars Roldsgaard
body: Hi Jack

Thabnk you for your answer, I have always needed to fill in that yes. I am registerd as technical support as I have raosed problems before.

The issue is related to security so I cannot raise it here

I tried another browser with no luck


Tags: cloud

confluence-cloud
How to automate migration of wiki pages
Asked by Sneha Prakash Somnathe:

Hi Team,

Is it possible to automate export of wiki pages as there are hundreds of pages?

Can you please guide me with this?

Thanks and regards

Sneha


Answers:
author: Marcin Wiktor
body: Hello [@Sneha Prakash Somnathe](/t5/user/viewprofilepage/user-id/4658287) - yes, it it possible to bulk export all/many pages at once.

Go into you space's setting and select "Export space" - then select export format and pick whether you want to export all the pages (*Normal export* ) or manually select them (*Custom export)*

*![Bez?tytu?u.png](https://community.atlassian.com/t5/image/serverpage/image-id/203002iC1B940E701E791F9/image-size/large?v=v2&px=999 "Bez?tytu?u.png")*


Tags: confluence-server

server
Confluence page permissions (access restrictions, etc.) error
Asked by ?? ?:

Today, when I manipulate the permissions of the confluence page (access restrictions, etc.), the response is slow and eventually an error occurs. Is it a failure on the cloud side?


Answers:
author: Dam
body: Hi,

You can follow Atlassian Cloud status here: <https://status.atlassian.com/>

Especially for Confluence Cloud it's here: <https://confluence.status.atlassian.com/>

As you will see there is an incident in progress on Confluence Cloud, this might explain your slowness on some actions or edition. It's a possible side effect.

Cheers,  
Dam.

comments: author: ?? ?
body: I know that. Other than that, I wanted to know if everyone knew the cause.


author: Dam
body: Sorry if I wasn't clear enough in my previous response: an incident in progress can be a cause of a global slowness in the product usage. ;)

If there is a lot of problem with your Atlassian Cloud site, you can always ask for the support here: <https://support.atlassian.com/>

Cheers,  
Dam.


Tags: cloud

confluence-cloud
Translations using Systran?
Asked by Stefan HEINRICH:

Hello,

Is there a translation app that uses Systran's service, and has anyone had experience with it?

Right now we are tesing DeepL but Systran is already in use for other internal purposes.

Many thanks in advance!

Kind regards, Stefan


Answers:
author: Stefan HEINRICH
body: Systran is now available as translation provider (as beta) using the Lango add-on.


author: Dam
body: Hi Stefan,

As far as I know there is no Cloud app that support Systran's service for translation.

You can find a lot of translation app for Confluence Cloud here: [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=translate](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=translate)

I hope this helps.

Cheers,  
Dam.


Tags: cloud

confluence-cloud

translate
Convert draft to PDF or publish privately to convert to PDF.
Asked by Anna:

Hi!

I want to convert a page to PDF to see if it looks alright, but I can't find the option to do so. I think it's because it's a draft?

So I thought I could maybe privately publish the page for me only, without notifiying anyone (as it is a work-in-process) and then export the document to PDF but I can't find any option for that, either.

Can anyone help me out? Is there any way for me to do this?  
I'm using the Confluence Cloud.


Answers:
author: Jack Brickey
body: Hi Ana,

Yes I believe your theory is correct. Until the page is published the first time you can't export. What you can do, as you elude to here, is publish privately. Now to do that you want to do it in a private space. If you have the permissions to create a new space you can limit who has access to it. Then you can use this as your own little sandbox to create articles in private. Once you are ready to publish publicly then you can simply move it to the other space. They may be other approaches to the issue as well, but this is what makes sense to me.


Tags: cloud

confluence-cloud
How to know which spaces are allowed to visit by user or group easily?
Asked by Joaqu?n N??ez:

We have similar groups maybe duplicating access to some spaces.

I would like to clean and unify groups but I do not know how which spaces are related to each group.

Is there any option to see easily?

EX. Group xxxxxx: permission access to spaces...... (lis of spaces)


Answers:
author: Srinatha T
body: Hi [@Joaqu?n N??ez](/t5/user/viewprofilepage/user-id/4856449) ,

Welcome to Atlassian community.

I hope you have the access to Database. If you have then you can run the following query to fetch group permissions on spaces.

`select` `s.spacekey, s.spacename, sp.permtype` `AS` `"Permission"``, sp.permgroupname` `AS` `"Group"`  
`from` `spacepermissions sp`  
` ``JOIN` `spaces s` `on` `sp.spaceid = s.spaceid`  
`WHERE` `sp.spaceid` `in` `(``select` `spaceid` `from` `spaces)`  
`and` `sp.permgroupname` `is` `not` `null`  
`and` `sp.permgroupname !=` `''`  
`I hope the info helps. Have a good day.`  
`Thanks,`  
`Srinath T`

comments: author: Joaqu?n N??ez
body: Hi Srinatha T

Thanks for the answer. I will check (access to Database)


author: Srinatha T
body: [@Joaqu?n N??ez](/t5/user/viewprofilepage/user-id/4856449) , sure.


Tags: cloud

confluence-cloud
Getting System Error
Asked by ktpl00:

Hello,

We have recently upgraded confluence to latest version, upgrade was completed successfully.  
When we are copying a page from any space, the website gives a system error

Please find attached screenshot for your reference. Request you please help us out in resolving the issue![confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/202880i384D745A398C9F1F/image-size/large?v=v2&px=999 "confluence.png")


Answers:
author: Daniel Ebers
body: Hi [@ktpl00](/t5/user/viewprofilepage/user-id/3408038)

the best you could do to dig deeper is to look into log files to see if something meaningful is visible from them:

* **Working with Confluence Logs** <https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

Regards,  
Daniel


Tags: confluence-server

server
Automatically add the url of "Approvals Reports" in a template
Asked by Sandra Carrillo:

Hi!

We have installed Comala Document Approval and we'd like to know if it is possible to automatically add the url of "Approvals Reports" in a template.

Thanks!


Answers:
author: James Conway
body: Hi Sandra,

I cannot think of a way to do this natively in Confluence. One of the [Template apps](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=template) on the Atlassian Marketplace might provide this functionality.

Page macros to insert this information in to a page is on our Cloud roadmap, you can find that here: [Comala Document Management family - Features Roadmap](https://docs.comalatech.com/space/MIG/13943210077/Features+roadmap)

Kind regards

James


Tags: approver

cloud

comala-document-management

confluence-cloud
How do i find my personal access tokens in confluence
Asked by bartick maiti:

How can I generate a personal access token in confluence?  
I searched a lot and got that I need to go to **settings \> personal access token**

But when I go to the settings there is no option called personal access token. Can someone please help.

![Screenshot 2022-06-22 at 1.25.44 PM.png](/t5/image/serverpage/image-id/202870i9377D70C79BE9ECD/image-size/large?v=v2&px=999 "Screenshot 2022-06-22 at 1.25.44 PM.png")


Answers:
author: Stefan Folgner
body: Hello [@Dam](/t5/user/viewprofilepage/user-id/722152) ,

i am running a Confluence Server on Version 7.13.8 and i am searching for this option too, but am unable to find it.

Following a screenshot of my settings page, maybe you are able to help. Is there some sort of setting, where the sysadmin can deactivate this feature?

Thanks in advance.

Stefan

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/247535i40217660A5B3429F/image-size/large?v=v2&px=999 "grafik.png")


author: Dam
body: Hi Bartick,

You can go here: <https://id.atlassian.com/manage-profile/security>

And normally you should see a link named Create and manage API tokens which refers to this url: <https://id.atlassian.com/manage-profile/security/api-tokens>

Then you can create an API token ;)

Cheers,  
Dam.

comments: author: Karthik PANICKER
body: I think they're asking for Personal Access Tokens, it's different from an API Token


Tags: cloud

confluence-cloud
Automation
Asked by Aswathi D:

Hi,

I want to set up an automation workflows to send automatically reminders and email notifications when updates have been made on a confluence ..

How can I do this ? Kindly provide any suitable method for achieving this


Answers:
author: Laura Campbell _Seibert Media_
body: Hello [@Aswathi D](/t5/user/viewprofilepage/user-id/4742823) ,

You might be thinking of the recently announced [automation for Confluence](https://community.atlassian.com/t5/Confluence-articles/Introducing-Automation-for-Confluence/ba-p/1978202), but this is only available on Confluence cloud, and I see you are on Server.

I would recommend looking at apps on the [Marketplace](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=reminders) to meet your need.


Tags: confluence-server

server
Table transformer lookup should not show rows from table 2 if there are no common lookup data
Asked by Noori Fathima:

We are using Table Transformer to lookup 2 tables.

Table T1 : Project, Manager, Lead

Table T2 : Project, Created, Key, etc. (required fields from JIRA)

The lookup is done using the below query.

SELECT T2.'Created',T2.'Key', T2.'Project',T2.'Summary',T2.'P' as 'Priority',T2.'Status',T1.'Manager',T1.'Lead' FROM T1 OUTER JOIN T\* ON T1.'Project' = T\*.'Project' order by T2.'Created'

The idea is to have 1 lookup table T1 with all the owners at different levels for all JIRA boards that we monitor. Say we monitor 10 JIRA boards, we will have 10 rows with all the data filled in the table.

The issue is that say 'Project A' has data in T1 but there are no open JIRA issues that show up in T2 for the 'Project A' , then the lookup is adding an extra row in the transformed table with T1 data and T2 related data is empty. This is confusing to us and would like to not include this in our view.

As part of the Lookup, it's okay to show T2 data in the transformed table with missing T1 data. This helps us to add the missing Project and owner in T1.

But vice versa gives a wrong view, because the count of the transformed table rows is based on the total jira issues filtered. Kindly help in excluding the T1 data in the transformed table for Projects that are not part of T2.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Noori Fathima](/t5/user/viewprofilepage/user-id/4969180) ,

Please try to replace the "OUTER JOIN" expression in your query with the "LEFT JOIN" expression. It should help your case.

Or you may use the [Table Toolbox](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and additionally wrap the Table Transformer macro in the Table Filter macro and choose a reversed filter not to show empty cells from the T1 part of the table.

comments: author: Noori Fathima
body: Thanks [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) . It worked.


Tags: cloud

confluence-cloud
Can I upgrade the database SQL Server at the 2017 edition without lost the data
Asked by Consulente Atlassian:

I've upgraded the confluence two week ago. At moment confluence version 7.13.7 use the "2016" edition of sql server. Can I upgrade the database SQL Server at the 2017 edition without lost the data? Or what is the right procedure to upgrade the database in confluence without upgrade / reinstall again the confluence.


Answers:
author: Alexis Robert
body: Hi [@Consulente Atlassian](/t5/user/viewprofilepage/user-id/912581) ,

as you can see in the [Supported Platforms page](https://confluence.atlassian.com/conf713/supported-platforms-1077914838.html#SupportedPlatforms-Databases) for the 7.13 release, Confluence does support SQL Server 2017.

This means that you can safely upgrade your database, it will not break Confluence. You should of course backup your data before just in case.

Let me know if this helps,

--Alexis


Tags: confluence-server

server
?????????????
Asked by ? ?:

???????????????????????????????

![B9FF40FC-1A93-48e8-9347-CB83BB6F9BDF.png](/t5/image/serverpage/image-id/202860iCA86EC77935799DD/image-size/large?v=v2&px=999 "B9FF40FC-1A93-48e8-9347-CB83BB6F9BDF.png")![64045E5A-59AC-409d-877A-EABA75C4A0FF.png](/t5/image/serverpage/image-id/202861i5BF79533428FF9CA/image-size/large?v=v2&px=999 "64045E5A-59AC-409d-877A-EABA75C4A0FF.png")


Answers:
author: zboling
body: Hello, has this issue been resolved? I also encountered this problem, thank you.


Tags: cloud

confluence-cloud

language-zh
Remove Create-Button for Anonymous users
Asked by Andreas Gratz:

Dear everyone,

we are using the Cloud-Version and would like to offer our Support-Info as part of a Confluence-Space with several Pages, while referring to it from our Website.

Now, for this we would like to remove the "Create"-Button at the top so our clients as anonymous cannot see it.

From a rather lengthy internet-search, it appears that this would not be possible. In other cases people say that I could write some HTML under "Layouts" but I am Site-Admin and cannot see that section "Layouts" anywhere.  

Any help is much appreciated,

Best,

Andreas


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

It's annoying that the button appears even when a user has no access to create anything, and there's a request to get it fixed somewhere. But you can't remove it on Cloud. It's harmless - it won't let them do anything, but it should really follow the Atlassian standard of not offering options you can't use.

comments: author: Andreas Gratz
body: Hi Nic,

thanks a lot for your fast reply!

Well, having certainty is already a good thing in itself and we now have to discuss internally if it makes sense at all to use it like this.

Best,

Andreas


author: Dennis Hansen
body: The change request made for this issue can be found here:

<https://jira.atlassian.com/browse/CONFCLOUD-70213>

Go in and vote for the issue to have it prioritized by the atlassian team.


Tags: cloud

confluence-cloud
realcan.atlassian.net/wiki/home was not visited
Asked by sunzukai:

realcan.atlassian.net/wiki/home was not visited


Answers:
author: Rilwan Ahmed
body: Hi [@sunzukai](/t5/user/viewprofilepage/user-id/4971760) ,

Welcome to the community.

I see there is an **active incident** in confluence. You can find the details in <https://status.atlassian.com/>  
<https://confluence.status.atlassian.com/>

comments: author: sunzukai
body: Hi Rilwan Ahmed?

Thank you for your help.

I can confirm that the service of conference is abnormal. I have confirmed with different friends that the service has been abnormal for some time.

Let's see if there's any official news.


Tags: cloud

confluence-cloud
Confluence page is blank
Asked by Marielle Olitoquit:

Hello,

I am trying to access Confluence but got a blank page. No error shown just a blank page. The issue is intermittent, sometimes the page load but when I try to refresh, it's not loading and still seeing the blank page.

Is there a maintenance or something?


Answers:
author: Rilwan Ahmed
body: Hi [@Marielle Olitoquit](/t5/user/viewprofilepage/user-id/4971762) [@hoa.tran](/t5/user/viewprofilepage/user-id/4971765) ,

Welcome to the community !

I see there is an **active incident** in confluence. You can find the details in <https://status.atlassian.com/>  
<https://confluence.status.atlassian.com/>


author: hoa.tran
body: me too , same here from viet nam


Tags: cloud

confluence-cloud
Bonjour , pouvez vous m'aider ? creer un flux power automate entre sharepoint et Trello . Stephane
Asked by St?phane YAO:

Bonjour , pouvez vous m'aider ? cr?er un flux power automate entre SharePoint et Trello afin d'exporter mes donn?es sur trello.

En vous remerciant par avance.  
Stephane


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@St?phane YAO](/t5/user/viewprofilepage/user-id/4239270) ,

Welcome to the community!

I think if your use this integration tool your problem will be solved.

<https://automate.io/integration/microsoft-sharepoint/trello>

Regards,

***Soumyadeep***
E-mail notifications, how to disable?
Asked by Kai:

Is it somehow possible to disable e-mail notifications from Trello? Problem is many people updating same card and all are getting continuous notifications...


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Kai](/t5/user/viewprofilepage/user-id/4239377) ,

Welcome to the community!

Please follow the below steps to disable notifications

### TO UNSUBSCRIBE FROM A CARD {#toc-hId-1204467223}

1. In Trello
2. Go to that card and click the "Subscribe" button, it toggles whether you are or aren't receiving email updates to that card

### TO UNSUBSCRIBE FROM THE BOARD {#toc-hId--602987240}

1. In Trello
2. Open the Gmail-to-Trello Extension board
3. Click "??? Show Menu" in the upper right of the screen
4. Click "??? More"
5. Click "Subscribe" to toggle the checkbox on / off

### TO CHECK YOUR EMAIL NOTIFICATION SETTINGS {#toc-hId-1884525593}

1. In Trello
2. Click your name in the upper right of the screen
3. Click "Settings"
4. Under "Notifications", click "Change Notification Email Frequency"
5. Select "Never"

I hope it will solve your issue.

Regards,

***Soumyadeep***


author: Iain Dooley
body: [@Kai](/t5/user/viewprofilepage/user-id/4239377) Okay so the issue is that you've already chosen to "Never" receive notifications, but even after selecting that you're still receiving Trello notifications?

Even when you select Never you will still receive notifications for some things like being added to a new board, but you shouldn't still receive notifications for things like comments, card moves or due dates.

If you are still receiving all those notifications you can reach out to Trello support here:

<https://trello.com/contact/>

Incidentally if you want to "tame" Trello notifications, my product BenkoBoard dramatically reduces the total number of Trello notifications you receive by automatically unwatching any card you're added to, then adding a linked copy of the card to a central Inbox list:

<http://www.benkoboard.com/>

This means you only ever get notified about betting added to a card or mentioned in a comment, and means that everyone can actually have their Trello notifications enabled on their desktop/mobile without being constantly spammed with endless notifications.


author: Vero Rivas
body: Hi [@Kai](/t5/user/viewprofilepage/user-id/4239377)

Look at this post, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Cheers

comments: author: Kai
body: we have chosen "never" from e-mail notifications and still all are receivin' e-mails
Is there anything available which can export the custom fields, checklists & comments from trello
Asked by Srikant:

Hi

I am new trello user. I am using trello free version. I want to export trello board to excel.

I tried but i am getting excel only with these columns:

List - Title - Description - Points - Due - Members - Labels - Card # - Card URL

I want more data from my card. Like all data from all the custom fields, checklists, card buttons, all member comments etc.

Pls help

Regards,

Srikant


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Srikant](/t5/user/viewprofilepage/user-id/4235913) ,

You can use these power-ups or chrome extensions

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf-image>

<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin>

<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp?hl=en>

Regards,

***Soumyadeep***


author: Vero Rivas
body: Hi [@Srikant](/t5/user/viewprofilepage/user-id/4235913)

Look at this post, maybe can help you

<https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields>

Cheers


Tags: export