youngmon/atlassian-qna huggingface dataset:
I can't receive invitation email
Asked by Nikhil Pansare:

not receiving invitation email. my email is **nikhil.pansare@neosoftmail.com**


Answers:
author: Theodora Boudale
body: Hi [@Nikhil Pansare](/t5/user/viewprofilepage/user-id/4315644) ,

I checked the logs from our side, I can see a few hard bounce events for your email created a few hours ago, however your email is not in any suppression list at the moment.

Could you please ask the admin who sent you the invitation to try resending it one more time now?

Make sure to check your Spam folder as well, in case our email ends up there.

In case the issue persists after resending the invitation, I would recommend opening a support ticket as G subramanyam suggested, for further investigation.

You can open a ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. In "What is the impact to your business?" please make sure to select "Level 1" since this is blocking you from working.

Feel free to let us know if you have any questions.

Kind regards,  
Theodora


author: G subramanyam
body: Hi [@Nikhil Pansare](/t5/user/viewprofilepage/user-id/4315644) welcome to the Bitbucket Atlassian community forum.

If you are not receiving the Bitbucket invitation emailer, then the chance is that the your email server might have thrown an error to Bitbucket server. I would request you raise a support ticket with Atlassian team to check if their is a pause in email delivery from Bitbucket. If yes, the support team might go and clear that mail delivery pause.

Link to reach:***<https://support.atlassian.com/contact/#/>***

If my post address your query, you may click on "accept answer". Please stay safe and healthy.


Tags: bitbucket-cloud

cloud
I have set up a new user but the activation email was not received and I can't complete the user sig
Asked by Raffaele Zurlo:

The email is d.bello@bgosrl.com


Answers:
author: Theodora Boudale
body: Hi [@Raffaele Zurlo](/t5/user/viewprofilepage/user-id/1200746) ,

I see that you opened a support ticket as well about this issue.

This email was in a suppression list, as when we tried to send an email we received a hard bounce response from your server. This usually occurs if an invitation is sent or if an attempt to create an account is made before the email account is operational.

The engineer working on your support ticket removed this email from the suppression list.

The user will need to select to resend the activation email, as the previous ones were dropped.

In case you had sent any invitation to this user, please resend it one more time now (a new one needs to be sent as the previous ones were dropped).

Please feel free to let us know if you need anything further.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
aws-beanstalk-deploy: UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 29...
Asked by James:

![Screen Shot 2021-03-22 at 4.20.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/135320iC47F30AE0E0B330D/image-size/large?v=v2&px=999 "Screen Shot 2021-03-22 at 4.20.02 PM.png")

I am using atlassian/aws-elasticbeanstalk-deploy:0.6.7.

Branch name created by name is succeed. ex) jaehyun...  
But if I push in a specific branch name, the above error appears. ex) dev, develop...  

Why is this error displayed?  
All sources are the same, only branch name is different.


Answers:
author: ParkJiho
body: Me too.. plz solve this


Tags: aws

beanstalk

bitbucket-pipelines

branch
How to invoke bitbucket api in python when using I login as gmail
Asked by t1279k:

I log into my bitbucket using login with gmail. If I need to [bitbucket api using python](https://atlassian-python-api.readthedocs.io/index.html)

from atlassian.bitbucket.cloud import Cloud  
bitbucket = Cloud( url='<https://api.bitbucket.org/>', username='myemail@gmail.com', password='mypassword', cloud=True)

This does not seems to work how do I authenticate with the api


Answers:
author: Syahrul
body: Hi [@t1279k](/t5/user/viewprofilepage/user-id/4306534)

G'Day!

I believe the URL is incorrect. You should change the URL to "<https://api.bitbucket.org/2.0/>" and the rest of the URL depends on what API endpoint you wish to call.

For more information on the Bitbucket API endpoint, please check our page at:

* [Bitbucket cloud rest API](https://developer.atlassian.com/cloud/bitbucket/rest/)

Cheers,  
Syahrul


Tags: bitbucket-cloud

cloud
Why I'm getting pipesCount error?
Asked by Himanshu Joshi:

    I'm getting on deployment of aws lambda project in nodejs?

    Type Error --------------------------------------------- TypeError: Cannot read property 'pipesCount' of undefined
     at ReadStream.Readable.pipe (_stream_readable.js:637:13) at Readable.<anonymous> (/opt/atlassian/pipelines/agent/build/node_modules/lazystream/lib/lazystream.js:33:12) 
    at Readable.instance.<computed> (/opt/atlassian/pipelines/agent/build/node_modules/lazystream/lib/lazystream.js:18:14) at http://readable.read/ (/opt/atlassian/pipelines/agent/build/node_modules/readable-stream/lib/_stream_readable.js:443:10) 
    at resume_ (/opt/atlassian/pipelines/agent/build/node_modules/readable-stream/lib/_stream_readable.js:790:12) at processTicksAndRejections (internal/process/task_queues.js:84:21) 
    For debugging logs, run again after setting the "SLS_DEBUG=*" environment variable. Get Support -------------------------------------------- Docs: http://docs.serverless.com/ Bugs: http://github.com/serverless/serverless/issues Issues: http://forum.serverless.com/ 

    Your Environment Information --------------------------- 

    Operating System: linux 
    Node Version: 12.20.1 
    Framework Version: 2.17.0 (local) 
    Plugin Version: 4.5.1 
    SDK Version: n/a 
    Components Version: 3.7.5


Answers:
author: Ang?lica Luz
body: Hello [@Himanshu Joshi](/t5/user/viewprofilepage/user-id/4150185),

Welcome to the Atlassian Community!

I saw that a ticket was created with our Bitbucket support team and they are already helping you with this request, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may face the same issue.

Kind regards,  
Ang?lica

comments: author: Himanshu Joshi
body: *Answer unacceptable*


Tags: cloud

jira-software

jira-software-cloud
build docker image with non-root build context
Asked by Amit Prakash Singh:

Hello,

I have a repository that has 2 directories inside it. These 2 directories represent 2 separate docker projects.

Now with the bitbucket pipeline, I am trying to build the images but the build fails because Docker build context is not able to locate the files required for the build.

example:

pipelines:

default:

- parallel:

- step:

script:

- docker build ${BITBUCKET_CLONE_DIR}/directory_1 --tag ${IMAGE_NAME}

# Dockerfile

# set base image (host OS)

FROM python:3.8  
# set the working directory in the container

WORKDIR /code  
# copy the dependencies file to the working directory

COPY requirements.txt . ----- fails at this step

<br />

# install dependencies

RUN pip install --no-cache-dir -r requirements.txt

<br />

# copy the content of the local src directory to the working directory

COPY src/ .  

# command to run on container

CMD \[ "python", "./trsync.py" \]

Error:

COPY failed: stat /var/lib/docker/165536.165536/tmp/docker-builder235206778/requirements.txt: no such file or directory

I know this will work if I put the 2 docker projects in 2 different repo and keep the Dockerfile in repository root.

Thanks,

Amit


Answers:
author: Theodora Boudale
body: Hi [@Amit Prakash Singh](/t5/user/viewprofilepage/user-id/4238647) and welcome to the community.

I suspect the issue here may have to do with the location of the requirements.txt file and the working directory set in the Dockerfile.

In order to be able to better help you, could you please let me know:

1. I assume that you have the first Dockerfile inside directory_1?  
2. What is the full path to requirements.txt file inside this repo?

Kind regards,  
Theodora


Tags: bitbucket-pipelines

cloud

jira-software

jira-software-cloud
Git.exe not found by Bitbucket installer, but that's not the problem!!!
Asked by Carlos R. Rodriguez:

All:

First time posting here.

Just installed PostgreSQL 11.11.1, Jira 8.13.4, Confluence 7.4.7. and Git 2.30.2. on Windows 10 on a new server class machine. All these are working fine.

On trying to install Bitbucket 7.10.1 next, wasted about a day yesterday trying to diagnose the error "Unable to find Git! Please install Git before installing Bitbucket". That is the error presented by the GUI when I attempt the install by double click on the installer. I did a lot of research, Git is there, installed properly, is on the path, machine rebooted, etc. That is not the problem.

Running out of ideas, I decided to run the installer from the command line and surprise, surprise, see pic below. The installer is actually finding the git.exe program, in two places, but it is ignoring it because "it is world-writable and could be exploited". Really??? Why not present that little fact on the GUI error message?

I even tried to install Bitbucket 7.11.1. in case the problem was on the previous installer but it it not, same thing happened with 7.11.1.

I followed and re-reviewed the Atlassian procedure to install Bitbucket and its Git prerequisite and I don't think I missed anything. By the way, this installation is on a small network with no Internet access, internal use only.

Any ideas?

Your help will be appreciated.

Carlos R. Rodriguez

![GitNotFoundError-IgnoredBecWorldWriteable.jpg](/t5/image/serverpage/image-id/135220iA2A5759B2620989E/image-size/large?v=v2&px=999 "GitNotFoundError-IgnoredBecWorldWriteable.jpg")


Answers:
author: Francisco Zarabozo
body: I got this problem. Using chmod didn't resolve it. I had to edit permissions on the git installation folder to disable inheritance and add full access to SYSTEM and Administrators only. After that, it worked.


author: Carlos R. Rodriguez
body: I have to say that I am disappointed with this forum. Did not receive even one answer or suggestion to my request for assistance. Do Atlassian folks read these???

After working on the problem for days, I found the solution myself. The solution was to remove access rights from the Git cmd and bin folders.

Again, the Bitbucket installer is not presenting the correct feedback to the user when it fails in this situation. I did not find any information regarding the actual problem of the git.exe being ignored, and of course no recommendations to resolve that issue.

comments: author: kavish mehta
body: Hey Carlos,

I am currently facing the same issue.

Could you please elaborate more on what specific access rights must be removed and it would really helpful if you could provide some video link/ document on how to do that for windows10.


author: John Elson
body: Hi,

Re: ERROR "it is world-writable and could be exploited"

I confirmed the findings of Carlos.

I removed the window USERS group from the BIN and CMD folders, (sub-folders of GIT) and the install proceeds sucessfully.

Thanks


Tags: bitbucket-server

server
Add Sidebar Section or Panel in Cloud?
Asked by William B:

I want to have more visually helpful sidebar \& organization of Pages in a Space.  

Settings -\> Look and Feel -\> \*I do not see Sidebar (only header \& footer, see pic below)

As per this article  
[Configure the Sidebar \| Confluence Data Center and Server 8.1 \| Atlassian Documentation](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html#:~:text=To%20add%20custom%20content%20to,content%20in%20the%20Sidebar%20field.)

I do not see Space Tools (assuming this is ref to older version?)   

What am I missing? Can Sidebar wiki markup be added back into Settings, or do I need to find another Theme or integrate a template?   

THANKS In Advance!   

![CC Sidebar Screenshot.png](/t5/image/serverpage/image-id/246262i4DEA7AC7D6D8942A/image-size/large?v=v2&px=999 "CC Sidebar Screenshot.png")  


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@William B](/t5/user/viewprofilepage/user-id/5134011) ,

welcome to the Atlassian community!

Linked article is for Data Center instances and is not valid for cloud.

Hope this clarifies your doubts,

Fabio

comments: author: William B
body: Got it. Thanks. What I am trying to achieve, as stated above, still remains.

Is it possible to edit the Sidebar in Cloud edition or via a different Theme or other means?   

Thank You!   


author: Fabio Racobaldo _Herzum_
body: [@William B](/t5/user/viewprofilepage/user-id/5134011) , currently you can go on Space Settings -\> Manage space -\> Edit Sidebar

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/246346i5F5BA2D2C2345D52/image-dimensions/301x132?v=v2 "Immagine.png")

Moreover, you can add shortcuts (through + button), edit space logo (In the Space details tab) and so on .

Hope this helps,

Fabio


author: Vassia Bravou
body: Hello,

Is it possible to add a wiki markup to the sidebar of the cloud version?

Thanks in advance!


Tags: cloud

confluence-cloud
New editor: how to show PDF as link rather than tile
Asked by Diana Chapman:

In the old editor I could drag and drop a PDF on to a page, select it, and get an option to show as a link. What is the equivalent in the new editor? I am stumped.


Answers:
author: Teodora V
body: I am afraid you are still unable to do it with the new editor. A possible workaround may be adding the PDF as a page attachment (instead of dragging and dropping) and then using the link to the attachment. The downside is that it may prompt users to download the file instead of opening it.

I'm also curious to hear more feedback on this issue.

comments: author: Diana Chapman
body: Thank you, I'll try that. What a shame that it's no longer simple. I saw something about changing the page template to use the old editor that I am hoping is valid. I don't see the template when I display them, but have hopes that the admin can get it.


Tags: cloud

confluence-cloud
Tasklist macro shows the same task multiple times
Asked by Stefan:

Hey there,

I would like to use blog posts as meeting minutes.   
Doing that the post could be edited by multiple users und may also contain task definitions.

Now when I create such a blog post with a task specified and someone else modifies that post afterwards - the task ist shown twice in the task overview (macro tasklist).

I tried to revert the changes using the change history, but that results in another taskentry in the list - again the same id, but now there are three entries for the same task ...

My questions:

- Is it not allowed to specify tasks in a blog post?

- Is there a possibility to remove the tasks, which were incorrectly listed/shown?

![confluenceTaskList_MultipleSameTasks.png](/t5/image/serverpage/image-id/246218i24586B3FDDC6B5AA/image-size/large?v=v2&px=999 "confluenceTaskList_MultipleSameTasks.png")

Many thanks and have a good time,

Stefan


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Stefan](/t5/user/viewprofilepage/user-id/5172980) ,

welcome to the Atlassian community!

Please take a look to the following troubleshooting article <https://confluence.atlassian.com/confkb/duplicate-tasks-appearing-in-my-tasks-or-task-reports-624525428.html>

Hope this helps,

Fabio


Tags: confluence-server

server
HTML Macro - buttons wont display
Asked by Elliot Surovell:

I am trying to create a counter on a page that can increment and decrement by pressing a button. I wrote this HTML code:

```
<!DOCTYPE html>
<html>
<head>
<title>Space Clicker</title>
</head>

<body>
<script type="text/javascript">

var clicks = 0;
function addIncrement() {
clicks += 1;
document.getElementById("clicks").innerHTML = clicks;

};
var clicks = 0;
function subtractIncrement() {
clicks -= 1;
document.getElementById("clicks").innerHTML = clicks;

};
</script>
<button type="button" id="buttonId" onclick="addIncrement()">+</button>
<button type="button" id="buttonId" onclick="subtractIncrement()">-</button>

<p>Clicks: <a id="clicks">0</a></p>

</body>
</html>
```

When I run the HTML on an HTML editor, it works exactly as intended, but when I try to run it in the HTML macro, the "+" and "-" buttons display as plain text. How do I fix this?


Answers:
author: Elliot Surovell
body: Okay just figured it out, it was because of the sanitize option


Tags: cloud

confluence-cloud

html

html-macro
Add Header Image
Asked by Marion Cassell:

I want to upload an image into the 'Header Image' space. When I do it is skewed. Is there a pre-determined dimension to use in order to set the image. Mine always looks blurred.


Answers:
author: Juan Carlos Vera
body: Hi [@Marion Cassell](/t5/user/viewprofilepage/user-id/5172985) ,

Are you talking about the logo in the Header of Jira Cloud?

In this case Jira suggest a logo size of 368px width by 56px height.

![community_logosize.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/246216iA66E22234B50B90D/image-size/large?v=v2&px=999 "community_logosize.JPG")

comments: author: Marion Cassell
body: Thanks, though I was speaking on the 'Header' as in 'Add Header Image' in Confluence space. Mine always turns out skewed.


author: Deirdre Treacy
body: I have the same problem. The image is either cropped on a small screen, i.e. a phone or the opposite on a desktop...


Tags: cloud

confluence-cloud
Adding a dynamic URL to a page template
Asked by Tom Testing:

Hello everyone,

I would like to create a dynamic URL in a template. Currently, for each issue created in jira, a page is automatically created in confluence. When creating the confluence page, a link to the corresponding Jira issue should be added. Is this possible?

Thanks for your help!

Best regards

Jakob


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tom Testing](/t5/user/viewprofilepage/user-id/5172874) and welcome to the community,

If you are creating a confluence page for every new jira issue, using Jira automation, then you could link this newly created page to the jira issue. This will create a link on both jira and confluence page. On the latter this link will appear on the top of the screen:

![confluence link.png](https://community.atlassian.com/t5/image/serverpage/image-id/246455iBFBF64648EF1EA98/image-size/large?v=v2&px=999 "confluence link.png")

The above happens instantly and no additional steps are required. Can you work with something like the above, or you need the link inside the confluence page?

comments: author: Tom Testing
body: Hi Alex,

thank you for your response. It would be create to add a link of the Jira task directly inside the confluence page. Do you know if this is possible? I could not find anything yet.

Best regards,

Jakob


author: Alex Koxaras _Relational_
body: [@Tom Testing](/t5/user/viewprofilepage/user-id/5172874) you could use the solution I proposed to another user here <https://community.atlassian.com/t5/Confluence-questions/Automation-Create-Child-Page-if-specific-label-was-added-to-a/qaq-p/2297894#M266568>


Tags: automation

cloud

confluence-cloud

jira
University / College / Higher education /
Asked by j.seamons:

Hi All

Hope you are well

I work at a university in London. I am exploring different options and ideas for creating and sharing content (particularly guidance materials).

Do you work at, with or know about any educational institutions such as universities or colleges who use Confluence?

If so what is Confluence used for?

Can you please provide any examples such as URLs to content?


Answers:
author: Rodrigo
body: Hello [@j.seamons](/t5/user/viewprofilepage/user-id/5172666), and welcome to the Atlassian Community!

Our friends at Seibert Media gathered some information regarding this exact question some time ago (2016). It might be a bit outdated, but the examples given are very insightful and are still valid and being used in the respective fields. Check them out!

* [How Universities Use Atlassian Confluence](https://blog.seibert-media.com/2016/08/05/how-universities-use-atlassian-confluence/#:~:text=Universities%20such%20as%20Stanford%2C%20Cambridge,in%20research%20and%20student%20groups.)

If it catches your eye, afterwards you can make use of the Atlassian Marketplace to enhance further or customize your site, perhaps with Scroll Viewport from k15t? They have a really good app.

* [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview&hosting=cloud)

Lastly, you can also track how your users are interacting, viewing and using content. Here, allow me to recommend our App: Viewtracker, which gives you really good insights about content.

* [Viewtracker - Analytics for Confluence](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=cloud&tab=overview)

Hopefully, something here helps :)

All the best,  
Rodrigo

comments: author: j.seamons
body: Many thanks [@Rodrigo](/t5/user/viewprofilepage/user-id/4988097)


author: Fadoua
body: Hello [@j.seamons](/t5/user/viewprofilepage/user-id/5172666)

I hope this will help you:

<https://confluence.atlassian.com/get-started-with-confluence-cloud/get-started-with-confluence-cloud-934720141.html>

If you have any questions please don't hesitate to ask.

Best,

Fadoua

comments: author: j.seamons
body: Thank you [@Fadoua](/t5/user/viewprofilepage/user-id/655791)


Tags: cloud

confluence-cloud
How to get a list of all inactive users from confluence through API or through UI
Asked by jeevitha:

Is there any way to identify the inactive Users from confluence other than Via Database. We don't have access to the database , that's why trying to find the workaround to get the Inactive Users list.


Answers:
author: Benjamin
body: Hi,

There isn't a way through the UI unless you have add-ons like scriptRunner for Confluence.

or there's an add-on like this one:

[https://marketplace.atlassian.com/apps/1219233/manage-inactive-users-for-confluence?tab=reviews\&hosting=datacenter](https://marketplace.atlassian.com/apps/1219233/manage-inactive-users-for-confluence?tab=reviews&hosting=datacenter)

maybe can use a trial to query the list you need.

-Ben

comments: author: jeevitha
body: Thanks Ben ! Is there any API to get list of inactive Users from Confluence ?


author: Benjamin
body: Most Welcome. I haven't seen any. The recommendation I've come across through Atlassian documentation is through the DB queries.  

You may be able to pass these list of queries to the DB admin to retrieve the list for you

<https://confluence.atlassian.com/confkb/how-to-identify-inactive-users-in-confluence-214335880.html>

-Ben


author: Pradeep Varma
body: Jeevitha, Did you find out any script to get list of inactive users in Confluence other than database.

comments: author: jeevitha
body: No. I am handling only through DB queries.


Tags: confluence-server

server