youngmon/atlassian-qna huggingface dataset:
How can I remove white space around JIRA macro?
Asked by Lynne C. Hartley:

I have a table on a Confluence page where we include the JIRA for the production deployment. When I add the JIRA using the JIRA macro in edit mode, it looks fine, but when I publish the page, it adds 2.5-3" of white space before the JIRA. This makes the cell huge, and with a JIRA on each row, now the table is too long, and you have to scroll to see all the information. How do you remove the white space above the JIRA macro?

In edit mode:

![JIRA Macro in Edit mode.JPG](/t5/image/serverpage/image-id/264096i179A7A05FB99249D/image-size/large?v=v2&px=999 "JIRA Macro in Edit mode.JPG")

Published:

![JIRA Macro Published.JPG](/t5/image/serverpage/image-id/264097iA6BAABA3EA249574/image-size/large?v=v2&px=999 "JIRA Macro Published.JPG")


Answers:
author: Dan Breyen
body: Hi [@Lynne C. Hartley](/t5/user/viewprofilepage/user-id/5248402) welcome to the Community! I tested this with my cloud instance and am not seeing the same issue that you are seeing. You may want to contact support.atlassian.com to see if they can help you out.

comments: author: Lynne C. Hartley
body: Thank you for testing. I should have asked my coworkers if they were experiencing this, and you testing it prompted me to do that, and I can see that it's not happening on their pages. However, if I edit a page with the JIRA macro on it, it updates it with the white space. There must be something on my side that I have configured that is creating this issue. I've submitted it to our help desk because I cannot submit to the support.atlassian.com directly.


Tags: cloud

confluence-cloud

jira

macro
include page macro
Asked by bet?l yal??n:

We want to create word document with script from the included page. Attachments do not appear in the document because they do not appear on the included page. Can you help me?


Answers:
author: Brant Schroeder
body: [@bet?l yal??n](/t5/user/viewprofilepage/user-id/5248337) welcome to the Atlassian community

Are the attachments not appearing in the script on in Confluence?


Tags: server
#popular is empty and has error message "Aww shoot, we can't find that page."
Asked by M?rten Woxberg:

When I try to access the #popular page (/confluence/#popular) I get an empty page and an error message pops up stating "Aww shoot, we can't find that page."

![aww_shoot.png](/t5/image/serverpage/image-id/264074i14F644C1526DE2A6/image-size/large?v=v2&px=999 "aww_shoot.png")

I can't find any documentation on what page that is supposed to be, I can't edit the page to see if something is wrong with it. I don't really know what I'm supposed to see there either but this isn't working,


Answers:
author: Nic Brough -Adaptavist-
body: Hmm. What are you doing that makes you go to that link?

comments: author: M?rten Woxberg
body: I'm clicking on the Popular link

![popular.png](https://community.atlassian.com/t5/image/serverpage/image-id/265056i2851B3743570B412/image-size/large?v=v2&px=999 "popular.png")


Tags: confluence-server

server
Publish from Confluence to Salesforce
Asked by Carl.Hollman:

Hello,

We are currently looking to see if we can publish articles from Confluence into Salesforce, these will be used internally by our service desk, send to customers as knowledge articles and also be searchable on our customer portal.

At the moment we need to download them as PDF and send them, and they are not viewable by customers in the portal.

I have seen a few connectors in the app store and wondered if anyone had experience of these (good or bad).

Thanks

Carl


Answers:
author: jennifer.dempsey_Appfire
body: Hi [@Carl.Hollman](/t5/user/viewprofilepage/user-id/5248267)

While you're evaluating your options, be sure to check out Appfire's [Publisher for Confluence Cloud to Salesforce](https://marketplace.atlassian.com/apps/1223871/publisher-for-confluence-cloud-to-salesforce?tab=overview&hosting=cloud). It's an awesome app for publishing Confluence pages as Salesforce Knowledge articles to make them visible internally, as well as to your customers and partners. It also allows you to:

* Search for Confluence knowledge directly in Salesforce
* Map title \& page content to knowledge record fields
* Auto push next updates to Salesforce
* Restrict access to publishing by Confluence groups
* See links between page \& knowledge article

I'm the Product Marketing Manager for Publisher for Confluence Cloud to Salesforce and would be happy to put you in touch with our Support team if you have any questions or would like a demo.

Best regards,

Jennifer at Appfire

comments: author: Carl.Hollman
body: Hi Jennifer, thanks for the response, we have been doing some internal testing and now at the point of needing to reach out for a more through product demo, I have reached out to Appfire support.

Thanks

Carl


author: jennifer.dempsey_Appfire
body: Thanks for the update, [@Carl.Hollman](/t5/user/viewprofilepage/user-id/5248267)  
If I can do anything else to help, just let me know.


Tags: cloud

confluence-cloud
stop premium free trial
Asked by James:

how do I quit premium free trial and return to free personal Trello?

Thank you, JM


Answers:
author: Mayur Jadhav
body: Hello [@James](/t5/user/viewprofilepage/user-id/5048449) ,

Welcome to the Atlassian Community!!

Atlassian has created very detailed document on how you can change the trello plan please have a look at.

* [Change or cancel your Trello plan](https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/).

Hope this helps!!

Cheers,  
Mayur
Disconnect Trello from Outlook Calendar
Asked by Fred Langehennig:

Hi, all!

I can't seem to find where to disconnect Trello from my work's Outlook calendar. I've disabled all powerups and thought that'd do the trick. I cleared my cache and restarted the browser, logged back into everything else from scratch, deleted all ...and I'm still seeing my Trello cards in my calendar.

I'm in the process of deleting all future dates on those cards, but I had hoped just to disconnect the board altogether from my calendar rather than clicking away at each card...

I'm pretty sure this is an easy fix that I'm overlooking due to user error...!

Help!


Answers:
author: Alex W
body: Hi [@Fred Langehennig](/t5/user/viewprofilepage/user-id/3959215) - it sounds like you need to delete the Calendar in Outlook. Here's a tutorial to help you with that from Microsoft: [https://support.microsoft.com/en-us/office/delete-a-calendar-9ba1364c-bdb0-41be-8f66-eaf96698d021#:\~:text=Right%2Dclick%20the%20calendar%2C%20and,Yes%20to%20confirm%20the%20deletion](https://support.microsoft.com/en-us/office/delete-a-calendar-9ba1364c-bdb0-41be-8f66-eaf96698d021#:~:text=Right%2Dclick%20the%20calendar%2C%20and,Yes%20to%20confirm%20the%20deletion).


Tags: ms-outlook

sync
Upgrading
Asked by Belinda Langham:

If we start off as a team with the free version in Trello and want to upgrade in a month or so, will all of our boards and details be transferred to the new paid subscription or will be have to start all over building these out again?


Answers:
author: Dirk Ronsmans
body: Normally you will just upgrade the subscription type. Data and all the rest just remains :)


Tags: cloud

team-managed-projects
Free version upgrading to a paid subscription
Asked by Belinda Langham:

Our small team is starting off with the free version to see how we like Trello. If we decide to upgrade to a paid subscription in a month or two, is it possible to have all of boards and work we've put into the details within the free version transfer completely to the upgraded subscription? Or will be have to start all over again building this out?


Answers:
author: Brinn Leach-Wilson
body: When you upgrade it is completely seamless. The only change you will see is the availability of the all the great new features that come with the paid subscription.
Alternatives to using a spreadsheet on Trello
Asked by Michelle Murchan:

Hello, would welcome some advice please.

I want to create a board where I can record event bookings. For each booking I would need to record; location, contact details, date etc etc.

I would usually look at creating a spreadsheet for this kind of info but there are probably better ways to do this in Trello.

Would love some help! Thanks


Answers:
author: Adam Cao
body: Hi [@Michelle Murchan](/t5/user/viewprofilepage/user-id/5048180)

Check out the [Table View Power-Up](https://trello.com/power-ups/61f4c0464f8522341a806b89) if you're looking for a similar experience to a spreadsheet.


author: Antonio Panea
body: Hi [@Michelle Murchan](/t5/user/viewprofilepage/user-id/5048180) ,

i am Toni, founder of [Crmble Power-Up](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble) . Welcome to this amazing community!

With our Power-Up you could create your Contacts ( With name , surname, location, telephone number and more...) and the event bookings (leads) linked to it. The fact is that if one of your Contacts it is booking more than one event you will not need to add the Contact data again... because you already have created your contact...so it will be not necessary to add it again and again.

On the other hand we have the Lead Table view so you will be able to see there everything in columns like in an spreadsheet, just in case you need to export the data or just to work with all you information somewhere else.

If you need more help to set uo this please contact us on our chat and we will help you out with that!

Cheers!

Toni


author: milynnus
body: [@Michelle Murchan](/t5/user/viewprofilepage/user-id/5048180)

You can use custom fields to capture the information you need. You can make them visible on the front of the card. With premium you would have the location feature and other nice features to view your data like the tableview. Checkout this article <https://community.atlassian.com/t5/Trello-articles/New-in-Trello-View-switcher-and-table-view-for-boards/ba-p/2155731>

lastly test out the Dashcard power up. It is used to get some visual summarize d count and details on a card.
I can't log into Trello desktop on Mac.
Asked by Kelly Justice:

It just opens the Google account window in and stays there.

I am logged into my Google account, but the Trello app still looks like this.

![Untitled.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/219514i558BE26155305521/image-size/large?v=v2&px=999 "Untitled.jpg")

I can't do anything from here except repeat the process. I can access in a browser window, but I'd rather use the app.


Answers:
author: Alex W
body: Hey [@Kelly Justice](/t5/user/viewprofilepage/user-id/5048175) - welcome to the Community!

Unfortunately we do not assist with log in issues over the Community. Do you mind raising this with Trello Support at <https://trello.com/contact/> ?

When you raise a ticket, make sure the 'What can we help you with?' field is set to **Account issues** and 'Pick a topic' is set to **Trouble logging in**.
Email Verification not working
Asked by Dean Stazer:

for Zira Software - cloud

I tried to do an email account verification for m\*\*\*r.a\*\*\*i@b\*\*\*l.com and the person is not getting the email for the verification. We have checked spam and all other common things. Tried to remove and re-create the user as this is a new user with no tickets and at this point nothing seems to work.

please assist .....


Answers:
author: Dean Stazer
body: I solved the problem , doing verification by using microsoft.
Does everyone need premium on the work space?
Asked by Ross Knight:

Hi, I've been running automation on a test account and was looking to launch into onto our work board which has 30 people using it.

If I was to purchase premium to get unlimited automation can I run that on the shared board or will everyone need premium?


Answers:
author: Gaurav Kataria
body: Hi Ross, Trello Pricing plans are at the workspace level and not at individual user level. When a workspace is upgraded to Premium then all users in that workspace are billed (except single board guests). Therefore, if you want to set up unlimited automations in a workspace, then all users in that workspace will be billable (except single board guests). More details here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>


author: Brinn Leach-Wilson
body: The automation limitation with a free account is more about the number of rules or buttons you create via Butler than about the number of board members.
Checklists in dashcard
Asked by Lotte Walterdorff:

I have created dashcards for each member of the workspace. The dashcards shows all cards you are assigned to. Can the dashcard show if an Item in a checklist is assigned to me but the card is not assigned to me?

If for example a card is due in 4 months that is not assigned to me, but there is a small task in a checklist that is assigned to me and it is due in 3 days - can I get that task from the checklist shown in my dashcard?


Answers:
author: milynnus
body: [@Lotte Walterdorff](/t5/user/viewprofilepage/user-id/5047982)

check out the HOME button on your browser. It should have the information you wanted.

comments: author: Gaurav Kataria
body: Link: <http://trello.com/my/tasks>


author: Emma Salib
body: Hi - I'm trying to view all checklist items assigned to me (across cards), but can't find it anywhere on Trello. I've just tried navigating to the link you've shared, but I also can't see the checklist items there. Please can you advise where I can see this information?


author: milynnus
body: [@Emma Salib](/t5/user/viewprofilepage/user-id/5541564)

Dashcard list at the back of a Dashcard will not show checklist items. What [@Gaurav Kataria](/t5/user/viewprofilepage/user-id/4210307) was referring to home page of the member Trello web app.


author: Emma Salib
body: Ah ok. Is there a way to view all checklist items assigned to me across cards?


Tags: app
How add a backgroud image thanks to an word on the card ?
Asked by Valeriano:

Hello Trelloters  
is it possible to automatically add an image when creating a map based on a word in the title of the map?


Answers:
author: Alex W
body: Hey [@Valeriano](/t5/user/viewprofilepage/user-id/5047861) - welcome to the Community!

It sounds like you want to add a certain attachment to a card based on its location field - this is outside the bounds of Trello's native automation functionality.

If that's not what you're trying to do, can you elaborate on what you need from Trello?

comments: author: Valeriano
body: Hello thanks for your answer,  
I want to automate the add of a background picture in a card based on a text in the card  

![screen trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/220397i777BC1916B4AC391/image-size/large?v=v2&px=999 "screen trello.PNG")  

Here i create several image for each channel " Facebook ads" " google ads" "tiktok ads" but i have to add them manualy  

I know that with power automate we can update a trello card thanks to an iD card and a background iD but i dont know how get those iD  

![screen power automate.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/220404iB63AA5994A170B11/image-size/large?v=v2&px=999 "screen power automate.PNG")  

<br />

thanks for your help


author: Alex W
body: Hi [@Valeriano](/t5/user/viewprofilepage/user-id/5047861) - I can't help with your usage of Power Automate, but you can get card IDs from the URL of a card, after the /c/---e.g. hpAcP7IS is the card ID for <https://trello.com/c/hpAcP7IS/814-multiple-log-in-credentials>


Tags: image
Can not receiving confirmation email from trello
Asked by ??SD:

We are not receiving confirmation email, 1 users of my team are not receiving the confirmation email, once the account is created. Click on send and check spam folder but still.  

.. Thank you so much !!!


Answers:
author: Alex W
body: Hey [@??SD](/t5/user/viewprofilepage/user-id/5047676) - welcome to the Community!

It looks like the affected user's email was flagged by our security filter - sorry about that! I have now removed the flag. Can you ask them to check their inbox for a new confirmation email? They can also trigger it themselves by trying to log in at <https://trello.com/login>

Now that we've fixed the issue, I ***highly recommend*** removing your email from your question - this is a public forum and anyone can access this web page on the internet and see the two emails you've listed.

comments: author: ??SD
body: Thanks :)
Upgrading to Premium as a member of a board owned by a free account holder
Asked by Karen Maddock:

Hello - I'm trying to find a way to view all my tasks in a list. The board I want to do this on is owned by a client of mine and they're free members. If I upgrade to Premium, will I be able to see my own tasks in a view, even if the board is not premium?! I'm guessing I won't be able to use any other premium features on that board...

Thank you :)


Answers:
author: Alex W
body: Hey [@Karen Maddock](/t5/user/viewprofilepage/user-id/5047846) - welcome to the Community!

Can you elaborate on what you mean by tasks? Are these cards you're assigned to, or checklist items you're assigned to?

You can see the cards you're assigned to at <https://trello.com/my/cards>

You can see the checklist items you're assigned to at <https://trello.com/my/tasks>

comments: author: Karen Maddock
body: Hi! Thanks Alex. I think the problem is that the owner of the board is also a free member. So they can't assign tasks. If they upgraded, and assigned a task to me, could I view my tasks as a free member?


author: Alex W
body: Hey [@Karen Maddock](/t5/user/viewprofilepage/user-id/5047846) - there is no such thing as free members, as subscriptions are applied to workspaces, not accounts. On top of that, there's no concept of ownership when it comes to boards or workspaces, I believe you mean the admin of the board?

In order for me to investigate your query, as I asked before, can you clarify what you mean by 'tasks'? Lots of teams consider different things in Trello to be 'tasks' based on how they use it - does tasks mean cards to you, or checklist items?


author: Karen Maddock
body: Thanks for your help so far Alex. I'm sorry i didn't answer your question - I would normally refer to tasks as checklist items, but we are not currently able to assign checklist items. The admin of the board is, but we as members of the board are not. I would love to know how we change that, as it isn't reasonable to expect the admin to assign all the checklist items.

As it stands at the moment, I would like to be able to see everything I'm tagged in - we can't assign checklist items, so we tag people in comments and checklist items. I believe I can only view all cards I'm a member of, but nothing more detailed. Is that correct?


author: Alex W
body: Hey [@Karen Maddock](/t5/user/viewprofilepage/user-id/5047846) - no worries. Thanks for clarifying here.

Looking at your account, you're only a member of one board, which sits in a free workspace. Free workspaces don't have access to the Advanced Checklists feature, which gives you the ability to assign people to checklist items. If you need this board to have the Advanced Checklists feature, you'd need to ask the admin of the board to upgrade the workspace the board sits in to Standard or above.

There is no page to see every card you've been tagged in, but you can use the links I sent previously to be able to see what cards are assigned to you (and also the link which shows what checklist items are assigned to you once your collaborators upgrade to Standard or above).
trello does not work after updating Windows11 Pro 22H2
Asked by Krzysztof Fronczak:

Hi

I installed a Windows 11 Pro update, version 22H2. From now on, the application starts, but there is a message that "something went wrong" and I do not have access to my notes.


Answers:
author: Lara
body: Hi Krzysztof,

Thanks for reaching out!

Could you please uninstall and reinstall the Trello Windows app following these steps:

1. Go to the **Start menu \>** **Settings \> A** **pp \>** Search for **"Trello."**

2. Click on **Uninstall.**

Once you do that, please reinstall the app via the Microsoft Store.

Let me know how that goes,

Lara  
The Trello Team
Trello - Workspace View - Table - how to customise?
Asked by Kym Kraljevic:

the current Workspace View for Table only shows the following fields:

Card

List

Labels

Members

Due Date

I have added a custom field to a Card ( $$ amount) and I want to see this in the Workspace View too.

How do I do this??


Answers:
author: Adam Cao
body: Hi [@Kym Kraljevic](/t5/user/viewprofilepage/user-id/4978220) and [@Ian Mitchell](/t5/user/viewprofilepage/user-id/5050096)

Not for the workspace table, but the [classic Table View Power-Up](https://trello.com/power-ups/61f4c0464f8522341a806b89/table-view) supports Custom Fields.

Here's [a short article on how it works](https://tinypowerups.com/posts/custom-fields-in-trello-table-view).

comments: author: Ian Mitchell
body: Thanks Adam... unfortunately I'm constrained by company policy to a small set of power-ups :-(


author: Ian Mitchell
body: I would like to do this too... suspecting there's no way but would be delighted to be proven wrong!
Trello Pop Up Notifications - how do I turn these on?
Asked by Kym Kraljevic:

I go into setting and I have an option to turn on email notification but I (and the team) just want a pop up instead???


Answers:
author: Andrea Crawford
body: Hi Kym,

It sounds like you're looking for desktop notifications? [This article](https://support.atlassian.com/trello/docs/receiving-trello-notifications/) should help - you can scroll down to the desktop notifications section if that's what you need.

comments: author: Kym Kraljevic
body: Thank you ! I'll have a look
A new checklist every month
Asked by Brinn Leach-Wilson:

Every month there is a unique checklist that needs to be completed. The checklist needs to be added to at least 19 cards on a board that are identified with a specific label.

I know I can create the checklist on one of those card, then go into the subsequent 18 and copy it but I'm hoping there is an easier way.

I looked at a bulk action power-up but checklists were not included and I can't figure out a way to do it with butler because there is not a 'trigger action' on the other 18 cards


Answers:
author: Ben Mallinson
body: I think you can use butler (trello's automation rules) to achieve this.

comments: author: Brinn Leach-Wilson
body: You can but the issue is still how to add the new checklist to every existing card on the board.


Tags: checklist
Help with team members (4 questions - help!)
Asked by Marla Lopez:

We own a wine bar and want to use Trello for the following:

1) Announcements to all - \*but\*, we want to make sure no one can accidentally delete an announcement AND we want a confirmation when each of the 7 employees have READ that announcement. How to??

2) Policies and Procedures 'manual' - just about 4 pages. Should we just upload this in a PDF format?

3) OPEN \& CLOSE list: This doesn't change much, but it can. Would prefer it was in the form of a check list that employee(s) must check off each day. How can we set this up?

4) EVENTS - Upcoming events - want all employees to be able to see the upcoming "parties" and events the bar has scheduled, but don't want them to have the ability to adjust or accidentally change them. Help!


Answers:
author: Cloudites Owner
body: #3 - You can put together a form checklist with two project specific automation rules which automatically creates a reportable and personalized ticket, including mobile notifications for each employee, so they can respond and submit it in real time.

The ticket SLA is configurable and used to automatically alert you when any checklist ticket is not submitted, or not submitted in a timely manner.

See the PM2 project checklist on my portal for an example of how the forms look.

hipaa.atlassian.net/servicedesk/customer/portals

The amount of time you'll need to build this out is minimal and requires no coding.