youngmon/atlassian-qna huggingface dataset:
Using LDAP and IT changed group names, how to update Confluence
Asked by delmario:

We use LDAP for user authentication and also for group access to various spaces. When the group names change in LDAP, Confluence sees the new group name but the spaces and pages are still set to the old name. How do we find all the old names so we can get them changed to the new name?


Answers:
author: Tim Eddelb?ttel
body: Hello Delmar,

renaming groups are not supported in Confluence and JIRA.

<https://jira.atlassian.com/browse/CONF-13571>

<https://jira.atlassian.com/browse/JRA-1391>

To search for the group usage look at the database or database backup:

* spacepermissions for space restrictions
* content_perm for page restictions
* cwd_membership and cwd_group for the user / group memberships
* ao_950dc3_tc_subcals_priv_grp if you use Team Calendar

I think that are the relevant tables.

I suggest you to manage your groups in Confluence if you can't control changes within the LDAP server.

Regards,  
Tim

comments: author: delmario
body: Thank you, Tim.Is there a way to list the unknown groups of pages/spaces? Then would be able to adjust them instead of waiting for users to call that they have lost access.


author: Tim Eddelb?ttel
body: I think only a database backup will assist you with that. Or you import the dump to a Confluence test server and prevent the LDAP sync to look at GUI level.


author: Matthias Flesch?tz
body: Hi there

is that still an issue? I can not acces the CONF-issue-link anymore?

best


author: delmario
body: I'm not able to access the CONF link either. The JIRA one does though.

Regards


Tags: confluence-administration
Confluence Closed Connection Error
Asked by Chris Flynn:

I was brought to [this](https://confluence.atlassian.com/display/CONFKB/Handling+Oracle+database+connection+pool+%27Closed+Connection%27+errors?utm_source=STP&utm_medium=logScan)page from Hercules in my Confluence instance. However the link in the resolution section takes you to a JIRA wiki page ([Surviving Connection Closures](https://confluence.atlassian.com/display/JIRA/Surviving+Connection+Closures)). The wiki page and the connection error are for Confluence. How do you solve this problem in Confluence?

I tried posting this question directly on the solution wiki page, but the captcha image would not display for me so I was not allowed to post a question.


Answers:
author: Rodrigo Girardi Adami
body: Hi Chris,

We have a version for Confluence as well located [here](https://confluence.atlassian.com/doc/surviving-database-connection-closures-297665664.html). Note that Confluence and JIRA shares the validation query syntax, with small differences.

Update: I've also corrected the documentation and pointed to the Confluence documentation.

I hope this helps!

Cheers,

Rodrigo


Tags: confluence-administration
Page property report dos not show multiple page propertys from the same page
Asked by Ivo Smet:

We use Using multiple Page Properties macros on one page.

they get an (optional) id. (not giving one gives same endresult)

|------------------------|-------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Page Properties ID** | Blank | If not specified, the report will show data from all Page Properties macros on a page, where there are multiple macros. Specify an ID to include only data from Page Properties macros with the same ID. |

we leave this Blank, but they don't show all, just 1.

is this a bug, or do we do something wrong?


Answers:
author: William Zanchet [Atlassian]
body: Hi Guys,

<br />

This is actually a bug as you can see here: <https://jira.atlassian.com/browse/CONF-34141>  

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates. I also suggest you to comment in the bug, that way our Bugmaster can see how this problem is impacting your business.

WZ


author: Ivo Smet
body: Yes, i did. i'll add 2 extra screenschots.2016-01-08 15_30_50-Zoeken.png2016-01-08 15_32_08-Wijzigen - test deadlines - Ivo Smet - Wiki - Port of Antwerp - Internet Explore.png  
[](https://community.atlassian.com/t5/Confluence-questions/Page-property-report-dos-not-show-multiple-page-propertys-from/qaq-p/159533?attachment-id=1649){#link_11913a0d11662a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/26717/1/2016-01-08%2015_30_50-Zoeken.png){#display_11913a0d11662a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Page-property-report-dos-not-show-multiple-page-propertys-from/qaq-p/159533?attachment-id=1650){#link_11913a0d11662a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/26717/2/2016-01-08%2015_32_08-Wijzigen%20-%20test%20deadlines%20-%20Ivo%20Smet%20-%20Wiki%20-%20Port%20of%20Antwerp%20-%20Internet%20Explore.png){#display_11913a0d11662a_2}


author: Chander Inguva
body: Hi Ivo,

Did you add two columns removing header ?

Please follow suggested in documentation and let me know how it goes

<https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>

Regards

Chander


Tags: page-property
option to filter a task report via due date
Asked by Andreas Messerer:

is there an option to filter a taks report with the due date?

The usecase is: I want to see the list of overdue tasks which are due till a specific day (dd.mm.yyyy). I do not want to see the tasks which are due after this date.

There is no Option in the Task list macro for this. I also could not get it running with modifying the source of the report itself. Thanks, Andreas


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Andreas,

You can filter tasks report via [Table Filter and Chart](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on. This add-on can filter by [date ranges](https://docs.stiltsoft.com/display/TableFilter/Managing+Date+Range+Filters).
Confluence changing personal information
Asked by Ozgen Erbakan:

Hello there,

I'm currently having problem with changing my personal information on Profile section of Confluence. I get this error message;

**You cannot edit the Full Name or Email fields as you are not using Confluence to manage users**

How can i fix this? Any help would be appreciated.


Answers:
author: Phill Fox
body: This message is telling you that Confluence is not managing the user information this could be that it is set to link to another system such as LDAP or possibly JIRA and it is in that system that you need to change the personal information.

A user with administrator permissions should check which system is managing your users following the instructions at <https://confluence.atlassian.com/doc/configuring-user-directories-229838212.html>


Tags: user-management
How many Hipchat plugins should be in Confluence?
Asked by Nari Man:

We just upgraded our Confluence to 5.9.2

In Add-on page under user installed I see 5 Plugins with the word HipChat in there.

<br />

HipChat Core Plugin

Atlassian Hipchat Integration Plugin

Atlassian Hipchat Integration Plugin Core

Confluence Hipchat Integration Plugin

Confluence Hipchat Plugin

HipChat Core Plugin

This is really confusing. Which should be there and which I should uninstall?

I like to setup HipChat integration but I want to make sure I have the right plugin(s) first.

Thanks


Answers:
author: Valeriy Fedorenko
body: If you download OBR file from [plugin page](https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.confluence-hipchat/versions) and unpack it, there will be at least these 4 plugins:

* Confluence HipChat Plugin (com.atlassian.labs.hipchat.confluence-hipchat) -- main
* Atlassian Hipchat Integration Plugin (com.atlassian.plugins.base-hipchat-integration-plugin) - depend
* Atlassian Hipchat Integration Plugin Core (com.atlassian.plugins.base-hipchat-integration-plugin-api) - depend
* Confluence Hipchat Integration Plugin (com.atlassian.confluence.plugins.confluence-hipchat-integration-plugin) -- depend


author: Adrien Ragot 2
body: Do you have a problem? If you don't have a problem with your current installation, I wouldn't recommend trying to fix things preventively.

Plugins are listed in the "User-installed" section if they were upgraded from their initial Confluence version to this one. You can guess: With time and as you upgrade Confluence several times, a lot of plugins move from the System section to User-Installed. They are still often necessary for the system to work.

In Confluence 5.9.1, I have the following:

* Atlassian Hipchat Integration Plugin
* Atlassian Hipchat Integration Plugin Core
* Confluence Hipchat Emoticons Plugin :question:
* Confluence Hipchat Integration Plugin
* Confluence HipChat Plugin

In addition to me, you have 2 HipChat Core Plugin. Note that they may come from the upgrade from Confluence 5.9.1 to 5.9.2.


Tags: confluence-administration
different colours - custom RGB?
Asked by Rodney Hughes:

How can Users choose different colours for text in the Editor tool bar? Both to define a specific pre-defined colour matrix as well as full RGB selection as required?

image2016-1-8 10:48:51.png  
[](https://community.atlassian.com/t5/Confluence-questions/different-colours-custom-RGB/qaq-p/368474?attachment-id=9139){#link_11877e4e49d578}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/62255/1/image2016-1-8%2010%3A48%3A51.png){#display_11877e4e49d578_0}


Answers:
author: Meck
body: Hello [Rodney Hughes](https://answers.atlassian.com/questions/users?username=rodney%20hughes),

<br />

This is not possible. There is a feature request for that:  
<https://jira.atlassian.com/browse/CONF-40697>  
You can vote for it and add yourself as a watcher.  
However, there's kind of a way to do that if you know the hex number for the color. I got this from an old version of Confluence, here, but it can be adapted to the current and I just tested and it works.  
You can:  
Edit the page  
Click '+ button \>\> Markup'  
Enter the text surrounded by the color macro:  
{color:#00ffff} Text in cyan {color}   
Click insert  
It won't give you the option to add this color to the existing ones, but you can make different ones this way.

Regards,

Lameck.

comments: author: Rodney Hughes
body: My vote added :smile:


author: Rodney Hughes
body: any ideas out there??


Tags: confluence-administration
I need to show the project status depending on the number/type of JIRAs.
Asked by Rajasekar:

I need to show the project status depending on the number/type of JIRAs.

For example if there is critical JIRA then I should display Red, if there are blockers then Yellow, likewise.

I need it to be dynamic.


Answers:
author: Rodrigo Silva
body: I'm afraid this functionality is not presented in JIRA Cloud. To achieve this you'd have to install aplugin like the one below:

<https://marketplace.atlassian.com/plugins/org.hakanai.jira.plugins.jirastatuscolor/server/overview>

Since this is a server only plugin, you might want to contact the Developers to see if there's any version for Cloud platform on the map.

Cheers,

Rodrigo Silva


Tags: cloud

confluence-cloud
what version of PostgreSQL do I install?
Asked by Susan Kraft-Yorke:

*This question is in reference to Atlassian Documentation: [Connecting Bitbucket Server to PostgreSQL](https://confluence.atlassian.com/pages/viewpage.action?pageId=792302641)*

Ask your question here...


Answers:
author: rrudnicki
body: Hi Susan,

To see if Postgres is installed in a ubuntu/debian environment, you can run:

```
dpkg -l |grep -i postgres
```

Keep in mind that some software versions mentioned on Dragon Slaying might be obsolete and you need to use more recent versions. Anyway, if you find issues on that, please feel free to ask here or raise a support ticket with Atlassian :smile:.

Regards,   
Renato Rudnicki


author: Susan Kraft-Yorke
body: Hi Phil,

Thanks for the link - I'm trying to Slay the Dragons on a VM Linux box and I'm having a heck of a time seeing the PostgreSQL installation. I can't see if the 8.4 version is installed after I run the command, "apt-get install postgresql-8.4" - so it's some other blocker for me. Any hints or links for a potential Dragon Slayer?

Susan


author: Phill Fox
body: Please review the system requirements at <https://confluence.atlassian.com/bitbucketserver/supported-platforms-776640981.html#Supportedplatforms-databasesdbSupportedplatformsdetailsDatabases>


Tags: bitbucket

documentation

postgres

server
How do I insert a link to a file or folder on a shared network drive?
Asked by Thomas Jamison:

*This question is in reference to Atlassian Documentation: [Working with Links](https://confluence.atlassian.com/pages/viewpage.action?pageId=401441625)*

*How do I insert a link to a file or folder on a shared network drive?*


Answers:
author: Nic Brough -Adaptavist-
body: Confluence doesn't really support UNC links - the web links expect a protocol to be used and UNC doesn't have one, which tends to leave a lot of systems flailing for the information they need to be able to connect.

If your file sharing system supports some proper form of url, and the clients your users are using understands it, you can use that in a web link. Otherwise, I'd suggest writing a user macro that can assume the missing information.


Tags: link
Why is the dashboard Popular Feed only showing content written in 2015?
Asked by Benn Ingersoll:

As we've gotten further into the new year, our popular feed is getting smaller and smaller. We noticed posts start to fall off and we only had 5 or 6 showing, now we're down to 1. What's interesting is that it was only keeping pages that were created in 2015. Any suggestions for what to look into to fix this? I didn't see any config options for that feed. It is only the Popular tab of the dashboard that is missing content. The others seem to be working as normal.

We are currently running Confluence Server 5.8.16.


Answers:
author: Benn Ingersoll
body: We were able to restart our Confluence instance last night, and the popular feed seems to be back up and running. Not sure what caused the issue though.

When in doubt, restart...


author: Benn Ingersoll
body: I've just been informed it is also affecting our daily Confluence digest emails as well.


Tags: confluence-administration
Animated GIFs on Page Open
Asked by David Stutzman:

How can I run animated GIFs on page open instead of as a clicked pop-up?


Answers:
author: Phill Fox
body: See <https://jira.atlassian.com/browse/CONF-22996> for discussion on why animated gifs are not supported.


author: Milo Test
body: The workaround is to host the animated .gif or .png elsewhere on the web, then add it as a web image:

Insert -\> Files and images -\> Images from the web

comments: author: Scott Reeves
body: An easy way to do that is to open a free account with imgur.com or other service. I use a free app on windows called ShareX that can record screen regions as gifs and auto upload to imgur. Then it's just a matter of getting the link for the uploaded file and doing just as Milo suggested. Works great and costs nothing. Perfect for showing users how do things when a screen sharing session is not an option.


Tags: confluence-administration
How do I reply to a comment
Asked by Jordan Cooperman:

*This question is in reference to Atlassian Documentation: [Comment on pages and blog posts](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765350)*

From the knowledgebase it seems that I should be able to reply to a comment posted by another member of my space or page, however I do not see any link or button for "reply" in their comment. Stragely, when I receive an email notification with the comment they posted there is a "reply" button under the comment, but when clicked it takes me to the page with the comment and there is no reply box or reply button there and I can't reply. Appreciate some guidance, thanks.


Answers:
author: Vanith Murugesan
body: You need to enable 'Threaded Comments' to get the reply options.

1. Choose the**cog icon** ![](https://confluence.atlassian.com/doc/files/157679812/321984148/1/1361250253653/Cog.png), then choose **General Configuration** under Confluence Administration
2. Select **Further Configuration** in the left-hand panel
3. Choose **Edit**
4. Select or unselect the **Threaded Comments** checkbox to enable or disable threaded mode
5. Choose **Save**


author: Jordan Cooperman
body: Anyone have a suggestion for this ? I cannot seem to reply to comments in any of my spaces, but I am an administrator (the only administrator of all the spaces).


author: Jordan Cooperman
body: I am the master administrator of our confluence instance


author: Nelson Carranza
body: Hi Jordan,

It looks that you don't have permission to comment in the space. Space admins can grant you permission, just find out who are the administrators.

Regards

Nelson


Tags: cloud

comment

reply
Hyperlink not all on the same color scheme in confluence
Asked by Brian Bachman:

I've changed the hyperlink color in my color scheme. Some links have changed to the new color while others have not. Is there a way to make all color consistent?


Answers:
author: Eduardo Nunes
body: Hi Brian,

I've seen this problem described in the following bug report, that affects the latest versions of Confluence:

<https://jira.atlassian.com/browse/CONF-40272>

Please check the workaround available to fix the issue.

Cheers,

ENunes


author: Brian Bachman
body: Thanks @Eduardo Nunes - This worked!


Tags: confluence-administration
Is there some more information about placeholders? How can I get access to the creator of the page, etc.?
Asked by IT Jira:

p style color:#6f6f6f;border: 1px solid #e9e9e9;border-radius: 3px;padding: 5px; \> em\>This question is in reference to Atlassian Documentation: a href https://confluence.atlassian.com/pages/viewpage.action?pageId 190480945 \>Customise Exports to PDF /a\> /em\> /p\> p\> span class text-placeholder \>Ask your question here... /span\> /p\>


Answers:
author: Stephan Sutter
body: Hi Stefan,

Maybe our Plugin Page Tree Creator could be an alternative to the blue prints. With our solution no programming is needed.

[Page Tree Creator](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeCreator/server/overview)

Regards,  
Stephan


Tags: confluence-administration

export

pdf
Using SharePoint Connector when Confluence on Local Server and SharePoint Server on an external Cloud
Asked by David Bekkerus:

Is this a possible configuration to have Jira/Confluence reside on a new in house server and connect via SharePoint Connector to our external hosting provider? They (the external host) have our SharePoint on their server.


Answers:
author: Daniel Eads {unmonitored account}
body: Yes, it is possible. However, both your Confluence server and SharePoint server will need to be able to access one another on whatever ports are being used to serve up the sites. If one or both servers are behind a firewall, you'll need to set up a rule that allows traffic to the other server.

comments: author: Joe Clark
body: You'll also need to make sure that your external SharePoint hosting service permits the installation of custom SharePoint solution files (as this is a required part of the installation process for the connector). Additionally, it must be a full -blown server installation of SharePoint. SharePoint 360 and SharePoint Online are not supported.


Tags: confluence-administration
Support for SQL Server 2008 R2?
Asked by Patrik Thunstr?m:

The end of support announcement does not mention SQL Server 2008 R2, only the original SQL Server 2008.

Seeing as the supported platforms document does not mention SQL Server 2008 R2 either, the support fort this feels a bit up in limbo...

Was SQL Server 2008 R2 intended to be included in the end of support announcement, or is it still one of the supported databases?


Answers:
author: Nic Brough -Adaptavist-
body: It's all versions of SQL Server 2008.

comments: author: Patrik Thunstr?m
body: Sorry, had a quick confused reply where I for some reason believed you were an Atlassian employee...From a DB admin point of view you should really not group 2008 and 2008 R2 together, as they're two separate versions with roughly 2-3 years in between releases...


author: Nic Brough -Adaptavist-
body: That's either Microsoft being silly with names, or if they're not, then the perception that they're separate versions is incorrect. If they really were two separate versions, they should be named independently. As it is, they're actually similar enough that the R2 doesn't matter. 99% of users will see "MS SQL 2008" as a single item, and that's what the documentation assumes as well.In my experience with both of them, the R2 simply doesn't matter as far as Atlassian products use them. But that's just me ;-)


Tags: confluence-administration
What's the frequency of Draw.io plug-in software updates?
Asked by Jump Operations:


Answers:
author: Phill Fox
body: See the versions page for JIRA at <https://marketplace.atlassian.com/plugins/com.mxgraph.jira.plugins.drawio/versions>

and Confluence at <https://marketplace.atlassian.com/plugins/com.mxgraph.confluence.plugins.diagramly/versions>

for the historic version releases.

This seems to show that a release is ever few weeks for bug fixes and major releases in line with Atlassian releases.


Tags: confluence-administration

draw.io
End-user configuration
Asked by Philippe PLANQUES:

*This question is in reference to Atlassian Documentation: [Configuring Time and Date Formats](https://confluence.atlassian.com/pages/viewpage.action?pageId=150144)*

Is it possible to configure the time and date format at end-user level, or is it just a configuration at administrator level?


Answers:
author: Philippe PLANQUES
body: OK, but if I do so, I change the format for every users of my Confluence server; that is for my American colleagues as well as for my European colleagues. Is it correct?


author: Guilherme V.
body: Hey Philippe,

So you can change the date and time format, you gotta be the Confluence administrator so you could access the **General Configuration** page.

Check the following article for more information:

* [Configuring Time and Date Formats](https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats)

Cheers,


Tags: documentation
How to add image on top right of page
Asked by Saurabh Sahni:


Answers:
author: Siddheshwar mhetre
body: Hi Saurabhi,

Attach image in your confluence page on top of the page, after that click on that image and on the toolbar click on **Align right** button

image2016-1-7 14:57:11.png

The image will move to the right side.

Regards,

Siddheshwar

[](https://community.atlassian.com/t5/Confluence-questions/How-to-add-image-on-top-right-of-page/qaq-p/183863?attachment-id=12764){#link_11913c31f22996}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/30817/1/image2016-1-7%2014%3A57%3A11.png){#display_11913c31f22996_0}


author: Anne EQS
body: In case it's about the profile picture go here

*\<yourdomain\>*/users/profile/editmyprofilepicture.action