youngmon/atlassian-qna huggingface dataset:
How can I disable certain kind of notifications?
Asked by Candela Fumale:

Hi! I'm struggling with Trello as suddenly I started receiving notifications in the Trello interface about all cards in the board, including those which I'm not "viewing" and that haven't been assigned to me either. I've also checked and I'm not "viewing" any column. Is there a way to undo this? I'd like to receive notifications just for the cards assigned to me.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Candela Fumale](/t5/user/viewprofilepage/user-id/4963367) ! Welcome to the community :) What sort of activity are you being notified of? It could be that you're [following the board](https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/) maybe? Another reason you would be notified when you're not following a card/list/board is if you're @mentioned in a card.   

Also, just to confirm, are you seeing an eye icon on the front of these cards you're being notified of?  

![screenshot_WatchingCard6](https://images.ctfassets.net/zsv3d0ugroxu/1DVpMFBXm54K6qeqzpJNO4/2823e402244657caf04dd404e5e385e4/screenshot_WatchingCard6)  

Note that when you comment on any card, you'll automatically become a watcher of that card, but you can disable that option if you don't want that.  

![watch when commenting.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/201177i5FF44CACF65E2F78/image-size/large?v=v2&px=999 "watch when commenting.PNG")

comments: author: Candela Fumale
body: Hi! Thanks so much for the answer. I was actually following the entire board, so it's solved now.


author: Daniel Buchmann
body: Great! And how do I unfollow the entire frame by default? The perception I have is that in each activity created, I am included by default as a follower.


Tags: notification
How many workspaces can you have in Standard or Premium?
Asked by Ehud Shem-Tov:

I understand that in the free version you can create multiple Workspaces in the account.  
If I have a standard or premium account, can I create more than one workspace on the same paid account?


Answers:
author: Felix
body: Standard and Premium subscriptions are tied to a single workspace. See also: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

comments: author: Marcel Jong
body: Why doesn't Trello make it clear that the license is not per user but only per user+workspace combination? It's sometimes not handy to put everything in one workspace. Does it mean you pay DOUBLE the license costs just to use another Trello workspace?
Why does Trello want me to save attachments when trying to open them?
Asked by Anna Nielsen:

What happend???

Now if I want to open an attachment while in the Trello app, it wants me to save the attahment.

Pdf?s and jpeg?s open in a view window (as it has been) but if I want to "open in new tab" it wants me to save the file!

Excel, word and more just want me to save the file before opening it.

This wasn?t a problem 2 weeks ago and it was a problem in the browser version too, but when I cleared the browser settings it was ok again. But I don?t know how to fix it in the app.


Answers:
author: Myron
body: This was a problem for our workflow some time back as well. Has to do with security. So now you see basically a thumbnail of the actual pdf instead. This can cause some of the info on the pdf to be cut off or out of view. In order to see everything on the pdf you have to download it. And most recently we've found that the pdf's that use form fields will no longer show in these thumbnails and hope to find a resolution.

see [here](https://community.atlassian.com/t5/Trello-questions/pdf-attachments-aren-t-showing-all-fields/qaq-p/2052429#M63465)
Can I request free access?
Asked by Kate Tishchenko:

Hello

I am the head of a small team from Ukraine, we are only 3 people, we worked on your platform and were very pleased with it. Given the events in the country, we try to restore some of our work, but no matter how hard we try, it is not possible to pay for access to the tables and calendar.

1. Can I request free access?

With great respect, Kate


Answers:
author: Sal
body: Hey Kate,

I hope you're doing okay with everything that's going on recently. I believe your question about Trello would be best handled in a support ticket, and I've taken the liberty of creating a ticket on your behalf so that we can continue to follow up with you on that question.

If you have other questions, concerns, or issues with Trello, I'd recommend that you open a ticket with us [here](http://trello.com/contact#/).

All the best,

Sal
Mitglied reaktivieren / Sperre aufheben
Asked by Karin Plihal:

Wie kann ich ein Mitglied einem Board hinzuf?gen wenn mit angezeigt wird dass dieses Mitglied gesperrt ist ?

![Screenshot_20220608-093929_Trello.jpg](/t5/image/serverpage/image-id/201020i19126AE032B6ADF8/image-size/large?v=v2&px=999 "Screenshot_20220608-093929_Trello.jpg")

LG Karin


Answers:
author: Pete Mitchell
body: Hallo Karin,

Danke, dass du dich an uns wendest! Bitte beachte, dass wir einen ?bersetzungsdienst verwenden, der uns dabei hilft, unseren internationalen Kunden zu antworten.

Es scheint, dass das Atlassian-Konto des Nutzers, den Sie einladen m?chten, deaktiviert wurde.

Um diesem bestimmten Konto den Zugriff auf Ihr Trello zu erm?glichen, m?ssen Sie einen Admin Ihrer Atlassian-Organisation bitten, das Konto wieder zu aktivieren.

Wenn Sie weiterhin Probleme damit haben, empfehle ich Ihnen dringend, ein Support-Ticket hier zu er?ffnen: <https://trello.com/en-US/contact>

Zum Besten,   
Pete \| Das Trello-Team

-----------------------------------------------------------------

Hello Karin,

It appears that the specific user you are attempting to invite has had their Atlassian Account deactivated.

In order to allow this specific account access to your Trello, you will need an Admin of your Atlassian organization to reactivate the account.

If you continue to have issues with this, I would strongly encourage opening a support ticket here: <https://trello.com/en-US/contact>

Best,   
Pete \| The Trello Team
Help me with Technical documentation of Trello?
Asked by Kanaka Ponnuru:

Hi Team,

I am trying to learn the Trello product but before that, I want to know Trello features. For that, I want Technical documentation of Trello.

Thanks in advance!

Regards,

Prasad


Answers:
author: Wm_ Auckerman
body: A good place to start is <https://support.atlassian.com/trello/resources/>
Can't find Slack channel
Asked by Kristian N?rgaard Nielsen:

Hi

I'm trying to post a message in a specific channel when a card is added to a list with a specific label. But it can't find the Slack channel?

Any clues on what is wrong?

![Screenshot 2022-06-08 at 09.43.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/201053i591113A5F43197FD/image-size/large?v=v2&px=999 "Screenshot 2022-06-08 at 09.43.51.png")

Kind regards

Kristian


Answers:
author: Sal
body: Hi Kristian,

To be able to find the channel you wanna use to trigger your rule, you must be a member of the Slack channel. Otherwise, you won't be able to find it on the list of Slack channels when creating your Butler rule.

<br />

Join the UX channel (I believe this is the one you're trying to add this rule to it), refresh the page, and try searching for it again. That should do the trick.

comments: author: Management FCM
body: I attempted the same process for DMs by using my Channel ID instead. However, it indicates "Channel not found." Please refer to the screenshot for details.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/304434iCC7F57422B53AB0C/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/304435i75B4DA3CFD3CC71A/image-size/large?v=v2&px=999 "image.png")


Tags: automation

butler

slack
Hidden the cards and archived lists
Asked by Mandarina Harina:

Hello. In the last update you hidden the cards and archived lists. I have repetitive tasks that I need to file and push to the board every week. It was much better old way. Thank you!


Answers:
author: Cody C.
body: I hear where you're coming from, and thank you for the comments on this - I'd also suggest sending your feedback through the link within Trello just to be sure your voice is heard!

In the interim, a couple of good options for repeating tasks that I like to use are the Card Repeater and Snooze Power-Ups.

Card repeater will create a copy of a card on a recurring basis: <https://trello.com/power-ups/57b47fb862d25a30298459b1>

Card Snooze will temporarily archive a card, then return it back to your board on a designated schedule: <https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze>

I find both are great for repeating tasks depending on the particular situation you're in, and whether you want the details you add to persist from week to week!


Tags: archive

update
Hi, does anyone know how to connect checklists and the items inside them ? Thanks.
Asked by Kevin O?ate:

I would like to create a checklist with items and the items to turn into separated cards and if it's possible to check the items in the checklists as completed once I put a label or something. Thanks.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Kevin O?ate](/t5/user/viewprofilepage/user-id/4962148) ! Welcome to the community :) you have all of the instructions outlined in this guide <https://support.atlassian.com/trello/docs/creating-and-managing-task-dependencies/>  

Basically, you just need two butler rules:  

```
when an item is added to checklist "Sub-tasks" by anyone, convert the item into a linked card
```

<br />

And another when the card is complete:  

```
when a card is moved to list "Completed" by anyone, for each card linked in the attachments, check item "{triggercardlink}"?
```

comments: author: Kevin O?ate
body: Thanks a lot [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993), I tried it an it work really well. The guide and the pictures you send help me to understand more the rules and the dependencies now although I'm still learning.

<br />

Greetings
Connection Interrupted, Retrying...
Asked by Dave Dressel:

every time I try to save an edit, this comes up: Connection Interrupted, Retrying...


Answers:
author: Dave Dressel
body: I also see this: Change not saved: failed to sync with the trello server.


author: Mark Ukura
body: I get this all day long at work, if I leave my board idle for 5 minutes. Force refreshing the browser before adding anything gets REAL old.
Why can't I edit settings of " Read Me" power up?
Asked by Marina Neira:

I just enabled the "read me" power-up. However, when I go to "edit power-up settings" nothing happens upon click. How can I access the settings, please?


Answers:
author: Theodoro Reato
body: Hi Marina,

I tested it, and it worked for me. Could you check this article [Troubleshooting browser issues with Trello](https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/) for detailed instructions on troubleshooting any problems with Trello in the browser? You are probably experiencing a problem in your browser that is preventing you from accessing the readme settings.

Also, it's important to check if you're using a [supported browser,](https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support) can you check that as well? And see if your browser is up-to-date.

Change the browser it's a nice try as well!
Como liberar acesso parcial.
Asked by Rafael Rivas Valdivia:

Estou com uma equipe de representantes e gostaria de liberar o acesso apenas para as coisas que cada um ? membro. Seria poss?vel fazer isso?


Answers:
author: Rafael Dill
body: Oi Rafael, bem-vindo ? comunidade! Como o Trello foi projetado para que seja uma plataforma colaborativa, n?o ? poss?vel mostrar somente os cards onde cada um ? membro. Acredito que o ?nico jeito de separar as informa??es seria criando quadros privados separados para cada representante.  

Importante lembrar que cada espa?o de trabalho gr?tis tem um limite de 10 quadros abertos simultaneamente. Este limite n?o se aplica para espa?os de trabalho no plano Standard ou Premium.
Field settings
Asked by Jamie Barnes:

Hi folks,

Hopefully a simple question - can any tell me where in Trello I can find details around field settings, i.e. Type / Format / Length etc?

I'm essentially looking for something along the lines of a Data Dictionary, if such a thing exists, or as near to one as I can get.

Thanks in advance

J


Answers:
author: Pete Mitchell
body: Hi Jamie,

Thanks for reaching out! I don't know that we have a Data Dictionary in the way you're thinking but for technical info like you're looking for, the Developer site is definitely the resource you want.

The first closely related page I found was our [object definitions](https://developer.atlassian.com/cloud/trello/guides/rest-api/object-definitions/). You might also get a lot out of our [REST API documentation.](https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/)

I hope this is all helpful, but if you have even more in-depth questions I would recommend opening a support ticket.

Best,   
Pete \| The Trello Team
bom dia, o trello esta fora do ar ?? N?o consigo ter acesso as informa??es
Asked by cafeamanda935:

Deixo salvo fichas dos meus clientes no trello, hoje quando fui entrar esta dando '' sua pesquisa gerou um erro'' e n?o sai disso.


Answers:
author: iphone ti
body: esta fora do ar


author: Theodoro Reato
body: Ol?,  
Voc? pode encontrar nossa p?gina de status neste link (<https://trello.status.atlassian.com/>), ela o encaminhar? para uma p?gina onde publicaremos e atualizaremos se tivermos um incidente, se voc? n?o vir nada l?, voc? precisa abrir um ticket ([www.trello.com/contact](http://www.trello.com/contact)) porque provavelmente ? algo em seu ambiente.
Calendar Power-Up Stopped working
Asked by Jamiebort:

**The issue:**

I have been using four boards successfully with the Calendar Power-Up for years.

A week ago one of the boards stopped syncing with Google Calendar.

The image below is of the menu from my Google Calendar. Here I can toggle on/off the display of imported calendars such as my Chores Trello board. You'll notice the second imported calendar doesn't display the name of that Trello board. That's the problematic one.

![Screen Shot 2022-06-06 at 10.01.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/200899i63E0CD2647FB7E7A/image-size/large?v=v2&px=999 "Screen Shot 2022-06-06 at 10.01.07.png")

**Steps I've taken to troubleshoot:**

In Google Calendar I have unsubscribed from each of the Trello boards and re-added their .ics URL.

In Trello I have disabled and re-enabled the Calendar Power-Up for the problematic Trello board. As well as re-generated the .ics URL.

I have cleared my cache in Google Chrome.

I have the most up-to-date version of Google Chrome.

The problem persists with only that one board. The three others are syncing just fine.

**The question:**

Any idea why this is happening to only one of my boards? Or how to address it?

Any and all advice welcome. Thank you very much in advance.


Answers:
author: Lara
body: Hi Jamie,

Thanks for reaching out!

This is likely related to the number of cards that you have. A board with more than 1,000 open cards can indeed cause performance issues, which would also apply to Google Calendar as it would need to fetch cards in the background and check their due dates.

The best solution I would offer is to break up the lists into individual boards or archive cards you no longer need. That will allow the individual boards to perform much much better. Also, archived cards are still available in the archived items as well as search results.

More information about that is available here: <https://support.atlassian.com/trello/docs/troubleshooting-a-slow-board/>

All the best,

Lara  
The Trello Team


Tags: chrome

google-calendar
How can I embed Outlook 365 mails & replies in Trello cards
Asked by iliaskzz:

Hi everyone,

I'm looking for a solution that would allow me to execute the following workflow for Outlook365 mails :

- I send a mail to an external member

- I click on something in a manual way to make a Trello card out of this mail

- The card is created in the board with elements of the mail (object, content)

- Within the card I see a preview of the mail \& the thread

- When there is a new answer, it gets updated in the preview within the card, that way I don't have to keep looking for new replied in the mailbox

I found this is possible to do through the powerup "Gmail by Cardbox", unfortunately it works only for gmail accounts and not Outlook 365

Do you have any ideas on how to solve this ?

By the way, I tester Trello official add-in to Outlook, but it does not meet my expectations, it only translates a mail content into a card without any preview of the thread, so I don't get an update when there is a new reply![Gmail cardbox.PNG](/t5/image/serverpage/image-id/200897i1414A76E7CEF3AA9/image-size/large?v=v2&px=999 "Gmail cardbox.PNG")


Answers:
author: Christl_Email for Trello
body: Hi [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236) ?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc).

We bring email into Trello so you can leverage the power of trello and email all in one place. Check out [this video](https://www.youtube.com/watch?v=XdAsEp14SVs) for an overview of the PowerUp.

You're welcome to pop any questions over to hello@sendboard.com or simply add the PowerUp to give it a try.

Hope it's the solution you are looking for!

comments: author: iliaskzz
body: Hi [@Christl_Email for Trello](/t5/user/viewprofilepage/user-id/4784982) thanks for taking time to reply

I spent some time trying to set up and user SendBoard, it seems like the idea is whenever a new email is received to address XXX a new card is created on the board. Isn't there a way to manually choose which ones to convert into a Trello card?

Thanks


author: Christl_Email for Trello
body: Hi [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236)

That's correct. When a new email is received it creates a new card on your board. Replying to an existing email will attach to the corresponding existing card.

The PowerUp is generally used for shared inboxes (e.g. support@, sales@, orders@ etc.) where you want all emails to create a card, but our users use Email for Trello in a variety of ways.

If you don't want all incoming emails creating a card on your board, you can set up filters on your forwarding/redirect rule to only forward certain emails to your board or you can manually forward select emails to your board.

Feel free to send over any questions to hello@sendboard.com. We'd be happy to help!
Card repeater not saving
Asked by Rebecca Cox:

I can add a repeat but when I click save, the save button greys out and the repeating date doesn't actually save.


Answers:
author: Brittany Joiner
body: [@Rebecca Cox](/t5/user/viewprofilepage/user-id/4510765) hmm, can you share a screenshot of what it looks like? do you have one or more days selected for repeating?

comments: author: Rebecca Cox
body: I think I must've overloaded Trello with all the repeats and it needed a break as it's now been working fine!


author: Brittany Joiner
body: [@Rebecca Cox](/t5/user/viewprofilepage/user-id/4510765) haha i overwhelm trello sometimes myself ? Good news is it recovers from overwhelm pretty quickly in my experience (if only i could recover as quickly ?)


author: Beau Willemse
body: I also have this particular issue. Tried to 'Card repeat' on both the browser version as on the desktop app, both are not working.  
The 'Save' button greys out after clicking it and nothing saves.


author: Beau Willemse
body: Aaaaand I think I figured it out. If you do not click any days (Mon - Sun) the card acts as above. It's a bit tricky because the 'Weekly' option also gives you a "Daily" repeat option in it, by assigning only one certain day to it.
Clear pink label from list "Daily" every day
Asked by marjanvenema:

Calendar commands enable me to execute something every day.

But the actions presented in "Select an Action" don't include anything that enables me to set or clear a label across the board or in a specific list. At least, I don't see any.

Is there a way to achieve what I want to do?

--

Background

I have a couple of lists with daily, weekly, and monthly tasks. I mark each task "done" by giving it the pink label (#5). For the daily list, I want to start with a "cleared" set of cards. **Preferably without adding, copying, or moving** any of them -- seems like a waste of bits and bytes :)


Answers:
author: Brittany Joiner
body: [@marjanvenema](/t5/user/viewprofilepage/user-id/583505) are you looking for something like this?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/200926iA40503D27D12188D/image-size/large?v=v2&px=999 "image.png")

If so, you'll want to head to the "Calendar" section of Automation! It's the one that lets you set up triggers for specific timeframes, like every day, every week, etc

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/200927i409E9D629A5C1F92/image-size/large?v=v2&px=999 "image.png")

comments: author: marjanvenema
body: Thanks, but as I mentioned in my original post, I know about Calendar commands and they do not have actions that allow you to set or remove a label.


author: Brittany Joiner
body: [@marjanvenema](/t5/user/viewprofilepage/user-id/583505) so you just want to remove the labels, not remove the cards? i thought you were wanting to remove cards with a label, sorry.

So you want to do a task, add a label to it, and then at the end of the day it removes the label. And you're using that to track if a task was completed or not. Have you thought about using lists? For instance, have a "to do" list and then a "done" list, and when you apply a label, it moves the card to "done", and then every day it moves all the cards in "Done" to "To Do"?


author: marjanvenema
body: No worries, Brittany. I misread stuff too.

Yes, I have thought about lists. The reason I'd rather not use it, is the same as the reason I'd rather not use the snoozing power-up (though I'm trying that). It is because I want to see all my daily/weekly/etc. tasks all the time so I can see immediately that I already have something on that list when I think of adding it. And that's because I'm in the process of building structure and habits around several things "as I go".

Managed to get my first custom power-up working and will try to get that to do what I want. But if you have any other suggestions in the mean time, I'm all ears.

Thanks!


Tags: automation
Need help with authorization
Asked by ???????:

Managed to make up an account in Atlassian, leykinana@internet.ru but now facing a problem with authorizing with this account in Trello - here's info that this account doen't exist, we are having some technical problems with trello, try in a few minutes (doesn't go away, stays permanently).


Answers:
author: Sal
body: Hi there,

Welcome to the community, and I hope you're enjoying your time here!   

Based on what you've mentioned, I suspect you're having problems confirming your new account on Trello or logging in on it. And, since this will require more investigation to check what's causing this problem with your Trello account, I suggest you reach out to us directly on [Trello Support](http://trello.com/contact#/).

That way, we can follow up with you about this issue and share more information.   

comments: author: ???????
body: I succeeded in confirming, have changed the password twice. While authorising, it writes that I don't have an account on my email**ilovetokiobynad@mail.ru**

Could you help me and check if everything is confirmed? And confirm if it's not.