youngmon/atlassian-qna huggingface dataset:
"Insert More Content" in some spaces. "insert elements" in others
Asked by Vincent Vail:

Hello,

In some of our spaces we have more options with the plus sign providing the "Insert more content" options. This is the one we'd like available in more spaces.

![Confluence 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/346046i0DA2F8F5FA4BDAEF/image-size/large?v=v2&px=999 "Confluence 1.PNG")

But in other spaces we have only access to the "insert elements" options, which are far fewer

![Confluence 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/346047i29026CBFABE323C0/image-size/large?v=v2&px=999 "Confluence 2.PNG")

None of the settings seem to apply to this change and I can not find anything online specifically addressing, could anyone advise?


Answers:
author: Barbara Szczesniak
body: [@Vincent Vail](/t5/user/viewprofilepage/user-id/5586150) Welcome to the Atlassian Community.

At first I thought that maybe some of your pages were using the legacy editor and some the new Cloud editor (see <https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/>).

On further research, though, it looks more like maybe some of your spaces are in the Cloud and some are in a Data Center instance (see <https://confluence.atlassian.com/doc/the-editor-251006017.html>).

Do you know if you have both Cloud and Data Center instances?

comments: author: Vincent Vail
body: That's more then I know for the moment, but you've given me the info I need to properly escalate it, thank you its much appreciated!


Tags: cloud

confluence-cloud
My email is comprimised and I have "doesn't have access to Confluence on oldcompany.atlassian.net."
Asked by Kerem Erikci:

If my email is comprimised and my prodcut is deleted how can I restore the content? I have such a warning "doesn't have access to Confluence on **oldcompany.atlassian.net** ."

My previous workspace is eriktronik**.atlassian.net**.


Answers:
author: Jehan Bhathena
body: Hi [@Kerem Erikci](/t5/user/viewprofilepage/user-id/5586129)

If your product has been deleted and u need it restored, you'll need to get in touch with the Atlassian support.

<https://support.atlassian.com/organization-administration/docs/can-i-restore-an-organization/>

If one of your old user is no longer accessible would suggest asking your Org Admin to reset the password(if you don't have Saml). But if you've been granted a new email, then that email unfortunately cannot be merged with the old one, you'll need a new Atlassian user for that.

If I may have mis understood thought ask, please do respond to this thread with a few more details and would be sure to try and help.


Tags: cloud

confluence-cloud
How to create table documentation which includes all the tables that are present in Schema?
Asked by Mihir Sabnis:

We plan to create table documentation in Confluence. Table documentation will include all the tables present in either schema or metadata tables present at our side. This table documentation supposed to be created dynamically. That means when we enhance schema for new tables or column addition or data type changes - the documentation in confluence also updated for same.

I tried to search - but as such no direct option available? `/markdown support is present in Cloud Confluence - not clear on same as well?`

### Example of What supposed to Look Like in Confluence Cloud: {#toc-hId--2125356958}

*** ** * ** ***

Table: CUSTOMERS {#toc-hId--2135860062}
---------------------------------------

Columns: {#toc-hId-351652771}
-----------------------------

|    Name     |   Data Type   | Nullable | Default |
|-------------|---------------|----------|---------|
| CUSTOMERID  | NUMBER(10)    | NO       |         |
| NAME        | VARCHAR2(50)  | YES      |         |
| EMAIL       | VARCHAR2(100) | YES      |         |
| CREATEDDATE | DATE          | NO       | SYSDATE |

Primary Key: {#toc-hId--1455801692}
-----------------------------------

* CUSTOMERID

Foreign Keys: {#toc-hId-1031711141}
-----------------------------------

* ORDERS -\> CUSTOMERS (CUSTOMERID -\> CUSTOMERID)


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Mihir Sabnis](/t5/user/viewprofilepage/user-id/5586111) and welcome to Community.

Could you provide a bit more context on the schema or metadata tables on your side? For example, are you talking about a custom database you use in your company? Or a specific tool?

If I understand correctly, you are looking for a way to query some kind of database regularly (daily?weekly? every 5 minutes?) to refresh the content on a Confluence page that displays details of the tables in your database.

What comes to mind is the app Pocket Query: [https://marketplace.atlassian.com/apps/1211199/pocketquery-sql-rest-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211199/pocketquery-sql-rest-for-confluence?hosting=cloud&tab=overview) although I don't know if it meets your needs. You will have to research the app.

There may be other apps on the Marketplace that could help as well; I suggest you search and try out a few.


Tags: cloud

confluence-cloud
How to manage so many topics in Confluence Questions?
Asked by Ky Pham:

Hi,

We have just adopted Confluence Questions, but with just 70 questions, the number of topics seem exploded.

It is very hard to look. Is there a way to group the topics in way?

Thanks,

Ky


Answers:
author: Bob Swift (personal)
body: I found with our [Confluence Questions](https://bobswift.atlassian.net/wiki/questions) implementation that it was important to have a topic naming standard and then pre-define the topics. In this way, users are less likely to come up with their own topics. The most important/high use topcis should go in as **featured** topics.

I used automation to pre-define the topics using [Confluence Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/CSOAP) and the [addTopic](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference+-+4.0.0-SNAPSHOT#Reference-4.0.0-SNAPSHOT-addTopic) action (currently in the [4.0 release](https://bobswift.atlassian.net/wiki/display/ACLI/Release+Notes+4.0)). For example:

```
--action runFromList --common "-a addTopic --topic @entry@ --featured" --continue --list "featured1,featured2"--action runFromList --common "-a addTopic --topic @entry@" --continue --list "topic1,topic2"
```

comments: author: Ky Pham
body: The flat structure is good when we have only a few topics. But more than 10, I guess we need a way to group it - even multi-level.

Without that ability, I doubt that Confluence Question can be a good tool for knowledge management.


author: Ky Pham
body: Is there a way to know the roadmap for the topics? I hope they will do something for this one.
Why does "Watches" not show watched topics and questions in Confluence Questions?
Asked by Robert Petermeier:

The view "Watches" in Confluence shows only spaces and pages that I watch. Topics and questions from Confluence Questions are not included. Is that a missing feature?


Answers:
author: Rachel Robins
body: Sorry Robert, I forgot all about Watch in the profile menu! There is a feature request for this here [](https://jira.atlassian.com/browse/CQ-412)<https://jira.atlassian.com/browse/CQ-412>. Feel free to vote / comment on it.


author: Rachel Robins
body: Hi Robert, The Watch button in Confluence relates specifically to the space you are currently viewing. To watch topics and questions you need to be in Confluence Questions itself as questions live outside of spaces.

Hope this helps clarify.

comments: author: Robert Petermeier
body: I think there is a misunderstanding here. I was referring to the dialog "Watches" that you can invoke from the menu (with other menu items like *Profile* , *Tasks* , *Favorites* , *Drafts* , *Settings*, etc).

We are currently evaluating CQ and users keep asking me about a list of things that they are currently watching. They specifially want to see a list of their watched questions and Topics from Confluence Questions, and I don't see a way that this is possible.


Tags: confluence

watch
View Confluence Questions Statistics
Asked by Steve Goldberg:

You recently added the ability to view usage statistics about Confluence Questions. I'm no longer able to see a link to it anywhere. How can I access it? Where should I see the link?


Answers:
author: Rachel Robins
body: Hi Steve, the statistics feature is still in development and will be available later this year.

comments: author: Steve Goldberg
body: Hi Rachel,

That doesn't really answer my question. Basic statistics were added into CQ in 1.0.440 (see [](https://jira.atlassian.com/browse/CQ-746)<https://jira.atlassian.com/browse/CQ-746>) and I know that after upgrading to that version I was able to see them. Since then I have not been able to see them. Were they removed or disabled?

Steve


author: Julien H.
body: Rachel is right, the feature is still in development and the link was leaked by mistake. If you really want to access it, you can using this url <http://CONFLUENCEURL/questions/stats>


author: Steve Goldberg
body: I see, thank you Julien.


author: David Hergert _PAYX_
body: If you are in the Confluence Administrators group, you will see the Statistics Link in the menu bar. (At least as of Confluence Question v1.1.0)


author: JaiG
body: Is this available yet?


author: Rachel Robins
body: Absolutely, it's been available for quite a while now. You can read a bit about it in our documentation here <https://confluence.atlassian.com/display/QUESTIONS/Administer+Questions>


author: Robert Gasparotto (FarscapeOne)
body: Hi

I am testing Questions for my organisation and have a trial license. I am a confluence administrator but can't see the Statistics tab

Please help.

Tx, Robert.


Tags: analytics
Notifications Confluence Questions
Asked by Alexander Sch?tzle:

Hi Guys,

I was wondering if the notifications, which are created by Q\&A topic/questions, should be usually in the workbox. I do not receive anything in my workbox. Even if I watch all questions.

Is it possible to get notifications from questions into the work box?

Alex


Answers:
author: john
body: Hello Alex,

Notifications for Confluence Questions are sent via email at this time. We hope to add them to Workbox in the future - we have an open feature request for that, which you can vote and comment on, here:

[](https://jira.atlassian.com/browse/CQ-172)<https://jira.atlassian.com/browse/CQ-172>

Please add your feedback there if you'd like. Thanks!

John

comments: author: Rikin Patel
body: email notification is not working for Q\&A topic/questions?

Space watch - ON

All Question watch - ON

Question watch - ON

Topic watch - ON

Still not getting any email notification any suggestion what is cause?


author: gbalestrieri
body: [@john](/t5/user/viewprofilepage/user-id/853586) any updates on this? It's really troubling not to be able to loop people into questions. This should definitely be supported.


author: Sammy Walton
body: Agree. I remember this being part of HipChat, so makes sense to bring it into Slack too!


Tags: notification

watch
Can Confluence Questions be customized?
Asked by Bruce Cannon:

I like Confluence Questions. It's pretty close to an idea gathering system. If I could change just a few things, it would work great in my workplace for gathering product ideas. I'm using OnDemand. Can I customize it, mostly textually?

I'd like to change the button text to "submit an idea", the URL from /questios to /ideas, the text of the question prompt, the labels for "answers" to "comments" etc.


Answers:
author: Jonathan Simonoff
body: Can someone from Atlassian pipe in here? Is it possible to customize Questions or not? I think it isn't. If I'm right, is there a plan to add this? Can anyone link to a case to vote for?


author: Igor M.
body: Hey everyone,

I found an existing feature request that asks just for that. Could you please vote and watch the case so that your opinion on this issue may be heard by our development team, comments are also welcome.

[CONFCLOUD-41674](https://jira.atlassian.com/browse/CONFCLOUD-41674 "CONFCLOUD-41674")

Regards,

Igor


author: David Hergert _PAYX_
body: I would like to be able to modify the Confluence Question template or Layout similar to how you can do it for Blog and Page content, specifically so I can add a macro (like the viewtracker) to see how many people are viewing questions.


author: Bruce Cannon
body: That's a great idea. I'd like to be able to expand the voting concept too. Beyond just up/down, I'd like to see multiple parameters, a set of predefined fixed criteria for every topic/question/idea. Basically I'd like to be able to abstract the platform for idea management (stakeholder voting and prioritizing) and other forms of crowd input beyond simple Q+A.


author: Puja Deverakonda
body: I have the same question.

comments: author: David Hergert _PAYX_
body: Then you should vote up the question, not add a (non) answer. :)


author: Bruce Cannon
body: Thank you David! Your point illustrates well why such a system should be customizable. If we have to tell people the most basic use of the system then it's not a good one. If the system were configurable, even if we couldn't find a fundamentally clearer UX, we could add curation features. The same effort you used to point out the other user's misunderstanding of the system, could have been used instead to move his input to a more appropriate context. This would be better value, from a volunteer curation perspective, than admin topic dilution.


Tags: cloud
Maximum number of answers listed for a Confluence Question?
Asked by Sami Moran:

Hi, there.

We just downloaded an evaluation license for Confluence Questions and are kicking the tires, so to speak.

Is there a maximum number of answers that will be listed for a single question? We seem to be hitting a limit of 100 .... is it a hard limit, or is there a configuration setting somewhere??

Thanks,

Sami Moran


Answers:
author: BillA
body: Hi Sami, it's a hard limit of 100 answers per question in the code. Do you expect more than 100 answers per question? On average we'll a handful of answers per question.

comments: author: Sami Moran
body: Thanks, Bill. I seriously doubt that we'd ever have more than a hundred answers. We have some QA folks helping us evaluate the plug-in, and they're looking for the boundaries. Your answer confirms that this is an intended limitation.

So far we're really liking the plug-in's capabilities!

Thanks again,

Sami Moran

Rackspace the Open Cloud Company
Install Confluence Questions parallel to Jira
Asked by Marco Schauer:

Hello,  
we already have a running, own hosted, Jira installation und want to install/use Confluence Questions parallel on the same server. Can we just install Confluence Questions with the normal installer?

Is that possible? What do we have to consider?

Thank you and best regards

Marco


Answers:
author: Nic Brough -Adaptavist-
body: Yes. Confluence Questions is an addon for Confluence. Confluence is a separate system to Jira. You can install Confluence on the same server as Jira, add Questions to it, and they'll run together fine as two separate systems.

You'll need to make sure the server has the oomph to run both systems at the same time (cpu, disk space, memory and so-on), but it will be fine if it's got enough resources.

comments: author: Marco Schauer
body: OK, so Questions can't be running without Confluence, right?


author: Jobin Kuruvilla [Adaptavist]
body: That's right.


author: Marco Schauer
body: OK Thank you.
Do Answers to Questions show up in Confluence search results?
Asked by J C:

We are testing out Confluence Questions, and we like it, but we're noticing that proposed answers to questions do not show up in confluence search results. If proposed answers can't show up in the search results that's most likely a deal-breaker for us at this point.


Answers:
author: BillA
body: Currently it's only searching question content (not answer content) but we have this on the backlog to fix (see [CQ-30](https://jira.atlassian.com/browse/CQ-30))
The is a Question about Questions...
Asked by Alex Davidson:

I'm able to drop a jpg, png and a word doc into a question and have them render correctly. However, when I drop a pdf or a powerpoint deck into a Question they just sit and spin for ever and never render.

Any ideas?


Answers:
author: BillA
body: this looks like a bug we're tracking at <https://jira.atlassian.com/browse/CQ-822>
Embed Questions to Confluence main page
Asked by Laszlo Kremer:

The latest Questions can be embed to a page which is good.

Is there a way that questions can be embedded to the main Conlfuence page? In a simliar way that Team Calendar does.

I know that the"Popular" updates lists the Questions activity, but most of the people uses the All Updates which not lists it, and even if somebody switches to Popular updates, it is too noisy.


Answers:
author: BillA
body: Hi Laszlo, you could embed the questions list macro into the dashboard welcome message.  

comments: author: Laszlo Kremer
body: And it works! Cool! Thanks! For those who are interested where to edit it: <https://confluence.atlassian.com/display/AOD/Editing+the+Site+Welcome+Message>
More experts data
Asked by Oliver Secluna:

Hi,

I would like to find users who are not staff members but who have answered questions so that I can award a prize to the user who is most helpful.

Under 'experts' I can only see the top 9 experts and they are all staff members. I'd like to either be able to see the same information (points, answered, accepted) about all users, or be able to filter by group.

Thanks,

Olly


Answers:
author: BillA
body: I've created a ticket to add the ability to "view all experts" for you <https://jira.atlassian.com/browse/CQ-765>
Confluence Questions Trial - having problems
Asked by Lee Byrne:

I can't seem to delete the sample topics (which I believe was just added as a feature - deleting topics with no questions) and every Topic I try to add apparently has alreay been created (unless I keep quessing as I got one to stick). What am I doing wrong?


Answers:
author: Fabio Racobaldo _Herzum_
body: Please, open a support ticket here [](https://support.atlassian.com)<https://support.atlassian.com>

Regards,

Fabio


author: Fabio Racobaldo _Herzum_
body: Hello Lee,

I found this issue on COnfluence Question support JIRA [](https://jira.atlassian.com/browse/CQ-815.)<https://jira.atlassian.com/browse/CQ-815>.

It seems that this issue has been fixed on 1.0.440 version (<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions/versions>).

What is the plugin version that your 're using? Could you install that version or higher?

Hope this helps,

Fabio

comments: author: Lee Byrne
body: same here. I don't see any way to update it.


author: Jason Williams
body: I am using the OnDemand - its still in trial.


author: Jason Williams
body: I also have the same problem! I have the sample topics - I am an admin, I delted all the questions, I have an edit link but no delete link for the topic!


author: Fabio Racobaldo _Herzum_
body: Hello Lee,

it can only be done by admins and people with a higher Karma.

Hope this helps,

Fabio

comments: author: Lee Byrne
body: Thanks - As for deleting, I am the admin and we just started so I don't know if there's any karma to speak of.

Why is every topic I try to enter already in use? Any ideas?


author: Fabio Racobaldo _Herzum_
body: I thinked you was referring to Atlassian Answer question. Btw, it seems that confluence administrators can do that <https://confluence.atlassian.com/display/QUESTIONS/Permissions>


author: Lee Byrne
body: Thanks Joseph - you are correct, it's Questions. So confusing. I hope someone can help me so we can get the trial rolled out.


author: Joe Clark
body: I think you mean Confluence Questions, the Atlassian product, rather than "Answers", which is this site and is built on a different platform - I have update the question title and tags to reflect this :)


author: Lee Byrne
body: Thanks Fabio - it seems as though this admin can't!
Confluence Questions: How to deactivate the welcome screen?
Asked by Stefan Ernst:

Hello, is there a way to disable the welcome screen in CQ for new users?

Thanks!


Answers:
author: Julien H.
body: As a workaround, you can disable the topic selector dialog by disabling the \<tt\>Flag show topic selector(cq.show.topic.selector.flag)\</tt\> module.

(Admin \> Manage add-ons \> Confluence Questions Plugin \> Expand X of Y modules enabled \> Find \<tt\>Flag show topic selector(cq.show.topic.selector.flag)\</tt\> and disable it )


author: Peter Van de Voorde
body: Hi Stefan,

Which welcome screen are you talking about exactly?

Best regards,

Peter

comments: author: Stefan Ernst
body: When a user enters CQ for the first time, he is presented with a modal window where he can watch certain topics. This is unnecessary for us.


author: Peter Van de Voorde
body: Hi Stefan,

I don't think that's currently possible but you can add it as a feature request here : [](https://jira.atlassian.com/browse/CQ/)<https://jira.atlassian.com/browse/CQ/>

Best regards,

Peter


author: Stefan Ernst
body: thanks - see [CQ-836](https://jira.atlassian.com/browse/CQ-836)
How to translate Confluence Question?
Asked by CM:

Hello,  
I have translated Confluence to my native language. I have recently installed Confluence Questions and use the fantastic [InProduct translation for Confluence](https://marketplace.atlassian.com/plugins/com.atlassian.translations.confluence.inproduct) to translate most of CQ.

But there are some fields that I can't translate with InProduct, so I wish to change them in the translation file itself. But I can't find the file! Does anyone know where I can find it?

The keys I can't translate looks like this:  
cq.viewquestion.num-answers  
cq.searchbox.input.placeholder

Thanks!


Answers:
author: Julien H.
body: All Confluence Questions translations live in confluence-questions.properties file. You can find it in:

\| confluence-questions-1.x.obr  
--\| confluence-questions-1.x.jar  
--\| confluence-questions.properties