youngmon/atlassian-qna huggingface dataset:
Adding a Template to a Space
Asked by joseph.marshall:

I am on a space (page) that I did not create myself. It's blank. I want to add an out-of-box- template. There doesn't seem to be an intuitive button to click "Add a Template to this page" How do you do it?


Answers:
author: Srinatha T
body: Hi [@joseph.marshall](/t5/user/viewprofilepage/user-id/4857291) ,

Welcome to Atlassian community.

Next to Create button is your "Create from template" button. If you click on that you can actually choose a templet . Refer the below URL which has all the info you need.

* [Create page from template](https://confluence.atlassian.com/doc/create-a-page-from-a-template-296093793.html)

I hope the above info helps. Have a good day.

Thanks,

Srinath T

comments: author: joseph.marshall
body: That seems to create a new page. I want to add a template to an *existing* page.


author: Srinatha T
body: [@joseph.marshall](/t5/user/viewprofilepage/user-id/4857291) , I dont think thats possible. The template is what is used to create the page, so it's not possible to apply to a page that's already been created.

You can re-create a page using the template, and then copy and paste the data in from the old page, and archive or remove the former page.

Let me know if that's clear or if you have any questions.

Thanks,

Srinath T
How to call PDF Export from a Confluence Forge App
Asked by Jeremiah Reed:

Hello, I am building a Forge app that opens as a modal dialog where a user can fill out a form and then send the current page, as a PDF, to an external API.

I have been unable to find in the documentation or in the community anything about being able to send a PDF export request either with the Confluence rest API or any other way in Forge and then get either the contents of the PDF or a way to download the file after the export request.

Previously, I have set up another API that I can send the page content to and it will convert to PDF for me, but it's not as compatible as the Confluence PDF Export option. I have seen use of calling https://{yoursite}/wiki/spaces/flyingpdf/pdfpageexport.action?pageId={pageid} however, this results in a page with a download link. I can't even get the correct results of this page through a GET call in my Forge app to then try to parse out the link and go from there.

Is there a way to accomplish this that I am just not finding or are there other options or tools if this is not possible?

Thanks


Answers:
author: Ayush Sharma
body: Have you found solution to it? I am also stuck on the same problem?


author: Laura Campbell _Seibert Media_
body: Hi [@Jeremiah Reed](/t5/user/viewprofilepage/user-id/4837914)

You'll probably get more help by asking this question on <https://community.developer.atlassian.com/>


Tags: cloud

confluence-cloud

pdf-export

rest-api
Is it possible to lock a page's content for editing in Forge?
Asked by Jeremiah Reed:

I'm building a custom Forge e-sign application to integrate another signing solution and want to be able to lock the current page so that it cannot be edited after sending for signature, similar to the built-in e-sign option.

Unless I'm just using the wrong terms, I am not able to find any documentation on locking content or making a single page (or subpages) read-only using the REST API for Confluence.


Answers:
author: Sven Schatter _K15t_
body: Hey [@Jeremiah Reed](/t5/user/viewprofilepage/user-id/4837914),

I haven't tried this out myself so it might not work as expected, but my first idea would be to [set the content restrictions](https://developer.atlassian.com/cloud/confluence/rest/api-group-content-restrictions/#api-wiki-rest-api-content-id-restriction-put) of the given page so that just your app user has write permissions and everyone else has read permissions. That should make it read-only while giving your app the option to still update the content.

Hope this helps!

Cheers,  
Sven


Tags: cloud

confluence-cloud

forge

rest-api
Document did not save changes, again.
Asked by Jaroslaw:

While saving the document, I get a success message.  
**After checking the changes, it turns out that the work on the document has not been saved.** A document history check shows that the document was saved, but **a comparison to the previous version shows that nothing has been added.**

The problem has already happened twice, each on a different day.

Has anyone had this problem before?


Answers:
author: Brant Schroeder
body: [@Jaroslaw](/t5/user/viewprofilepage/user-id/4857112) Welcome to the Atlassian community

A couple of quick clarifying questions. When you say document do you mean a confluence page or an actual document like a Word document?

If you are referencing a Confluence page can you provide a little more detail? Are you leaving the page open for a very long time when making edits? Are you opening additional Confluence tabs in the browser? What browser are you using?


Tags: cloud

confluence-cloud
How can I create an NAS-file link
Asked by Martin Vesely:

When I create advance links with a fileserver url (i.e. //server/drive/file) the link is created ans shown in the site but when using the link it will not be opened (i.e. pdf or xls files)

Is there any need to add the application to the link for opening the file. Can you provide any samples.


Answers:
author: James Richards
body: You might have to use *file://* otherwise it's a matter or linking the browser to the file type. This will be an operating system requirement.

comments: author: Martin Vesely
body: Thanks  
yes - I already tried but I get "about:blank#blocked"  

so I tried adding trusted site setting within edge browser but "file://" is not supported... (I cannot save within settings) but even when I disabled "blocking" of websites it did not work.

Within Firefox the Link was shown in the URL but was "file:///...." instead of "file://..."  
But even when correcting the url manualy the browser did not open the link  

So I think the browser settings should be the problem (not the confluence link itselfe)  
But I don't have a clue which setting relates to prevent opening the file-link...


author: James Richards
body: Another solution I saw was to put a Apache server in front of the file server, then they can become http:// links.


Tags: confluence-server

link

nas

server
I can't publish the version of the page I want to publish
Asked by Mcebo Mzobe:

When I try to publish the page the card on the bottom left appears and it reads

**"Your work is safe, but there's an issue"**

"Could not update Content of type: page with id. 247332988"


Answers:
author: Srinatha T
body: Hi [@Mcebo Mzobe](/t5/user/viewprofilepage/user-id/4622877) ,

Welcome to Atlassian community.

I think below thread has answer for the issue you are facing. You might want to go through the same.

<https://community.atlassian.com/t5/Confluence-questions/I-continue-receive-quot-Your-Work-is-safe-but-there-s-an-issue/qaq-p/1588755>

I hope the info helps. Have a good day!

Thanks,

Srinath T

comments: author: Mcebo Mzobe
body: Yes, thank you.
Approval before users publish
Asked by Claudia Vanessa Rodriguez:

I would like to restrict the users to publish. I am interested to in review their changes before it can be visible to the rest of the team, is this possible?


Answers:
author: Srinatha T
body: Hi [@Claudia Vanessa Rodriguez](/t5/user/viewprofilepage/user-id/4856767) ,

Welcome to Atlassian community.

Go through the below article which has all the info regarding work flow and how you can achieve your requirement above.

* [Confluence-workflows-approval](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-workflows-approval)

I hope above info helps. Have a good day.!

Thanks,

Srinath T

comments: author: Claudia Vanessa Rodriguez
body: Thank you. It is what I needed.


author: Srinatha T
body: [@Claudia Vanessa Rodriguez](/t5/user/viewprofilepage/user-id/4856767) , Glad to hear that the above answered your question.

Feel free to accept the answer , so that this thread will be marked closed and other community members can focus on open discussions.

Take care. Have a good day


author: Manish Arya
body: Hi, above link is not working. Could you please share the updated documentation?

Thank you!!


author: German Bravo Lopez
body: Hi it is also not working for me, can you share the link again?, because I cannot find the instructions to have approvals for Confluence pages.

Thanks!


Tags: confluence-server

server
Gibt es einen Ansprechpartner von Atlassian in Deutschland zum DPA Cloud Confluence?
Asked by Gaby:

Wir haben Confluence Cloud im Einsatz und haben zum Data Processing Addendum (DPA) noch einige Fragen.

Wen k?nnen wir in Deutschland hierzu befragen? Kontaktperson in Deutschland, weil unser Rechtsbeistand nur Deutsch spricht und dieser noch Fragen hat. Au?erdem habe ich die Erfahrung gemacht, dass deutsche Aussagen nicht gleich den englischen bzw. amerikanische Aussagen entsprechen und umgekehrt.

Kann uns hier jemand helfen?

Vielen Dank im Voraus f?r Eure R?ckmeldungen - Gru? - Gaby


Answers:
author: Albert Salgiriev
body: Hallo Gaby,

unsere IT Abteilung sagte, dass Atlassian keinen Ansprechpartner in Deutschland hat. Ich w?rde empfehlen den Support zu kontaktieren und die Fragen m?ssen dabei auf englisch gestellt werden.  
<https://support.atlassian.com/>

Viel Erfolg.

comments: author: Gaby
body: Hallo Albert,

Schade und VIELEN Herzlichen Dank f?r Deine Antwort - MERCI

Gru? - Gaby

PS: Ich bin jetzt der Trust \& Security-Community beigetreten. Dort sind einige Fragen beantwortet.

<https://community.atlassian.com/t5/Trust-Security/gh-p/TrustandSecurity>

Die Zusammenarbeit f?r Fragen vom Rechtsbeistand in Kombination Community und Support in abweichender Landessprache ist herausfordernd und ich w?rde mir daher ein in Deutschland lokalisiertes Team f?r Rechtsfragen w?nschen.


author: Daniel Ebers
body: Hallo [@Gaby](/t5/user/viewprofilepage/user-id/4011717)

obwohl deine Anfrage schon etwas ?lter ist kam mir die Idee, ob ein Atlassian Partner in deiner Region m?glicherweise ein guter Ansprechpartner sein k?nnte.  
Es gibt ein Verzeichnis der Partner, welches du hier findest:  
<https://partnerdirectory.atlassian.com/>

Viele Gr??e  
Daniel

comments: author: Gaby
body: Hallo Daniel,

viele Dank f?r Deine Antwort und Idee. Wir haben einen Kontakt zu einem deutschen Atlassian Partner, welcher uns auch schon die ein und andere Antwort auf unsere Fragen geben konnte. Leider nicht ausreichend. Daher mein Frage Beitrag hier. Ich nutze tats?chlich die o.g. Security Community - doch auch diese mit nicht ausreichenden Ergebnissen und Antworten auf die Fragen unserer Rechtsberatenden Stelle.

Da bleibt uns Deutschen (Europ?er) leider nur das Warten auf komplette Datenhaltung ohne Ausnahme only in Europa und oder Korrektur der letzten EuGH Entscheidung vom Juni 2020 zum Privacy Shield. Damit sollten wir dann SAVE sein.

Dir noch einen gute und erfolgreiche Woche - Gru? - Gaby


Tags: confluence-cloud

contact

language-de
As a user without special permissions in a space, how do I look up what other users have access?
Asked by Brigitte Van Gerven:

I understand that I don't get administrator rights on certain Confluence spaces.

But even as an ordinary user I need to know which other people/usergroups have access, if only to know what links I can share with others.

Where do I find this information ? Is it available for me ?


Answers:
author: Srinatha T
body: Hi [@Brigitte Van Gerven](/t5/user/viewprofilepage/user-id/1439760) ,

Welcome to Atlassian community.

Well, its purely admins job to assign/verify permissions because one has to have access to admin console to all that so for ordinary users you have limited options. You have all the privilege to content you own and you can share with any one. But allowing ordinary user to check other groups permissions is not standard practice.

You can go through the below pages to understand more about the same.

* [Inspect-permissions](https://confluence.atlassian.com/doc/inspect-permissions-992678939.html)
* [check-who-can-view-a-page](https://confluence.atlassian.com/doc/check-who-can-view-a-page-992678937.html)

I hope the above info helps . Have a good day.

Thanks,

Srinath T

comments: author: Brigitte Van Gerven
body: OK, I hope I can convince our administrators to turn on the "check who can view a page" option.  
I find the lack of transparency about who has access to what content a disadvantage of Confluence. For information security/GDPR reasons, this is very relevant information for ordinary users without special access rights.


author: Brigitte Van Gerven
body: Update: Unfortunately, the "check who can view a page" option cannot be activated for the cloud version of Confluence, which we are using.

So my problem isn't solved. I can create a page in a space, but I have no idea who can view the page, unless I explicitly ask the system administrator to check this for me.

This is a security/GDPR issue, so I would recommend that you resolve this as soon as possible.


Tags: cloud

confluence-cloud
Close expand button at the bottom of an expand?
Asked by Albert Salgiriev:

Hello,

I have multiple very long expands on my page. If user is on the bottom of the expand, it would be handy to have a button that can close this expand. Currently I have to scroll all the way up to click on the expand to close it.

Thank you.


Answers:
author: Kay
body: I suggest to open a ticket at Atlassians ticketing system for a feature request. :-)


Tags: cloud

confluence-cloud

expand
If any issue is created in the project some group of people gets a notification about the issue.
Asked by ravikiran nagasetti:

Hi   

If any issue is created in the project some group of people gets a notification about the issue.  

<br />

Thank You,


Answers:
author: Belto
body: Hi Ravikiran,

It sounds like there is most likely a group that was added to the **Issue created** event in the **Notification Scheme** of that project.

You should head to the **Project settings** ? **Notifications** and verify what the notification is configured. Check out [Configure notification schemes](https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/) for more details.

![Project_TEST7_-_Notifications_-_Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/191393i5A7BC95DFA9EC1E9/image-size/large?v=v2&px=999 "Project_TEST7_-_Notifications_-_Jira.png")

comments: author: Piotr Zadro?ny _Eyzee_
body: Adding to what Belto already said, it can also be:

* jira automation rule that trigger such behaviour (you can verify it in Project Settings -\> Automation)
* post function on Create issue transition in workflow associated with that project (check out: <https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/> )
* automation script created using third party solution like Scriptrunner or JMWE

Best regards,

Piotr


Tags: cloud

confluence-cloud

jira
How track some projects issues status at one place.
Asked by ravikiran nagasetti:

Hi Experts,  

I am the project lead for some projects I want to monitor all issue status at one place for that particular project, Insited of to open each one projects .  

Thank You,  

<br />


Answers:
author: Jack Brickey
body: Are you wanting to do this in Confluence or Jira? In Jira consider a Kanban board or Dashboard. In confluence maybe just a Jira filtered list. If you provide some clarification on your desires I can provide more details if needed.

comments: author: ravikiran nagasetti
body: Hi Jack,  

I want for Jira projects, I am the project lead for 5 Service desk projects. Instead of checking for all projects, Can I create a dashboard to view all status of the Tickets?  

Thank You,


author: Jack Brickey
body: Sure. Here is what I suggest...

1. create a dashboard and explore the various gadgets to determine which work best for you
2. create filters that will present the data you want to monitor, e.g. project in (a, b, c, d...)
3. associate the filters to your various gadgets

now you may also want to create a Kanban board based on a filter that captures all projects and use swimlanes for each project. This will allow you to see the actual issues. You might choose to use status categories for the columns to help simplify the board rather than a column per status which can get busy if your projects have lots of statuses.


Tags: cloud

confluence-cloud

jira
Word and pdf export
Asked by Joaqu?n N??ez:

Why the export file (word or pdf) do not save tha same structure and view as in original pages?


Answers:
author: Andy Gladstone
body: [@Joaqu?n N??ez](/t5/user/viewprofilepage/user-id/4856449) Welcome to Confluence Cloud!

Confluence and Word have different metadata that dictates how a page is laid out. When exporting from Confluence to Word it must assume the formatting that is available for a word document - which is why you see a difference.

Similarly, PDF utilizes stylesheets to map the data from the source page to the PDF output. Since there are infinite possibilities for the way a Confluence page can be formatted, the stylesheets are standardized and export from Confluence to PDF will follow the PDF stylesheet. This is something that can be adjusted by an Admin and using code, but for the most part those adjustments would only be on elements of the page, not the overall layout.

Basically, Confluence content as presented in Confluence is meant to be consumed by users on the web. Anytime you are exporting it will not match the page format.


Tags: cloud

confluence-cloud
Fast way to set group permissions?
Asked by xd:

I'm using Confluence Data Center 7.16. I want to invite a few people to Confluence and let them see only a few pages in two or three spaces. They shouldn't have access to the rest of the spaces (and their pages too).  

The only way to do so that I know is to directly go to the every page and set restrictions for that new group used for invited people. Instead of this, is there is a way to achieve this fast, especially if I have a lot of pages?


Answers:
author: Rilwan Ahmed
body: Hi [@xd](/t5/user/viewprofilepage/user-id/4856217) ,

Welcome to the community.

You can create a parent page and move all the restricted pages under them.   
Add the required group to the Page permission on the **parent page**. All child pages will inherit the permissions from parent page.

This will solve adding group to all pages one-by-one.


Tags: confluence-server

server
Why is there no delete by default?
Asked by Gabriel Matos Lopes:

Why there's not a DELETE button in the lists and cards?


Answers:
author: Deepanshu Natani
body: Hi [@Gabriel Matos Lopes](/t5/user/viewprofilepage/user-id/4101289)

Deleting a card is a major action and is unrecoverable and permanent.

Deleted cards can't be restored. To make sure that a user does not delete a card by mistake, this operation requires a confirmation click.

Hence it first needs to be archived and then deleted. This adds an extra step so that you do not delete the cards by mistake.

Also, if you just want to clear the card off your board, you can archive that card instead, so that you can access it again later, if needed.


author: Pritesh Parmar
body: I feel your pain.

Try archive. That's good enough.

If you don't want people to see it on. aboard, don't do either.

Simply move item to another bucket on an other board that is your own or private.


author: Nic Brough -Adaptavist-
body: Because delete is permanent and irreversible (without a huge amount of work restoring from a backup)

If people think there's a need to delete something, that's fine, but you should be asking the question of why they entered it in the first place.
in gmail getting "Something went wrong when executing the add-on."
Asked by Kevin Koym:

I just got a new mac, just installed chrome on the new mac, logged into my gmail, and went to add a trello card from email (that i have done lots of times) but getting the error "Something went wrong when executing the add-on."

i have made sure that the browsers (chrome and brave) are updated, i have reloaded gmail, i have logged into my administator's account to make sure that the trello extension is still authorized, i have tested all of the other add ons (including as an example, Asana is working fine)... but no idea why i am getting this error.

help.


Answers:
author: Iain Dooley
body: [@Kevin Koym](/t5/user/viewprofilepage/user-id/4100996) sounds like a bug, I think you'll need to repot this to Trello by going to trello.com/contact and asking Trello Support rather than the community.

BTW if you're using Trello heavily with Gmail you might like my tool that lets you use Trello as a Gmail client:

<http://www.benkodesk.com/>

comments: author: Kevin Koym
body: that's a sexy system... thank you for that suggestion, i can see how we could use this to do all sorts of stuff with our sales pipeline. Thank you.


author: Kevin Koym
body: oh... on the bug, it looks like whatever was broken in the background was fixed over the weekend. yep, pretty sure it was a bug.


author: CompareKar
body: Check out this article to know [how to fix gmail something went wrong error](https://www.adviksoft.com/blog/fix-gmail-something-went-wrong-error/).


Tags: app

error

gmail
Make Monday first day On Trello Power Up Calendar
Asked by Neil:

Hello everyone.

I have started using Calendar Power up and need to make Monday the beginning of the week. Where are the settings to make that edit?

I look forward to hearing from you. Thank you  
Neil


Answers:
author: Ahmed Khan
body: I have changed the language from UK to US but still the same not working for me.


author: Soumyadeep Mandal
body: Hi [@Neil](/t5/user/viewprofilepage/user-id/3897608) ,

Welcome to the community!

Date formatting is changed per-language. For instance, English (US) and Fran?ais (Canada) will see a MM/DD/YYYY format.

If you want to view Trello in English, but use international date formatting, you can change your language to English (UK) from English (US).

To change your language, click your name in the top right, then "Change Language..." (if you're using an Atlassian account, the language will have to be changed from your Atlassian account preferences instead on <https://id.atlassian.com/manage-profile/account-preferences>)

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/56a7fcca9033603f7da34f4a/file-rSz8pECJ8z.png)

This will cause Trello to show Monday as the first day of the week, show dates as DD/MM/YYYY, and use 24-hour time.

comments: author: Neil
body: Thank you Soumyadeep


Tags: calendar
Watch for edits in card descriptions
Asked by Vault-TecTradingCo:

Hi,

I have a question regarding the watch feature that Trello offers. You can watch cards, lists, or boards. I am using this feature on a certain board list, however, I noticed that if someone edits the description of a card. It does not send a notification.

How would I make sure that it sends a notification when an edit is made? I can't use butter command because I am not a member of that board.


Answers:
author: milynnus
body: [@Vault-TecTradingCo](/t5/user/viewprofilepage/user-id/4100958) as a observer you will not be able to move or edit cards. I did not test this but I doubt you can you be assigned to a card. As a observer on the board, with your API key and token, you have access to the entire board, short of plugin_data maintained by most Power Ups except for Custom Fields. I observed this when building a prototype for a client. The platform that I have been investigating has Trello Modules and Triggers which you can use to monitor card changes and, say, route changes via email, ...etc


author: Soumyadeep Mandal
body: Hi [@Vault-TecTradingCo](/t5/user/viewprofilepage/user-id/4100958) ,

Welcome to the community!

Basically, you have to be a member and assigned to a card then you will receive a notification on everything that changed in a card.

comments: author: Vault-TecTradingCo
body: Would observer role suffice as well?

Also I don't understand the other part. I need to assign a card to myself? The board has like 700 cards. Doing that wouldn't be easy.


Tags: watch