Email to Board from Jotform Formatting no longer working
Asked by Rachael Chiricosta:

My email to board from jotform used to come into the board beautifully and all formatted but has recently started coming in with no formatting. Please see pics below on how it used to look as apposed to how it looks now!

Anyone have any idea why or how I can fix this as it's a real inconvenience and taking a long time to fix and reformat all cards.

![formatted.JPG](/t5/image/serverpage/image-id/343978i2995253ABF68FAD4/image-size/large?v=v2&px=999 "formatted.JPG")![No longer formatted.JPG](/t5/image/serverpage/image-id/343979iB46116E3B22279D1/image-size/large?v=v2&px=999 "No longer formatted.JPG")


Answers:
author: Theodoro Reato
body: Hi Rachael,

Jotform was built by a third-party company. The Power-Ups that integrate with third-party services are only connectors between those services, we don't have training or access to their systems to help you with this question.

Could you contact Jotform and forward this question to them? They'll know how to set the information, as they must send the description in a different format.

Have a good day


author: Rachael Chiricosta
body: Just got a new card which also included this up the top:  

.forward-text-show {  
display: block !important;  
color: #0a1551 !important;  
text-align: center!important;  
font-size: 13px!important;  
}  
.line-show {  
display: table-row !important;  
}  
.forward-link-show {  
display : inline-block !important;  
color: #4573E3 !important;  
text-decoration: underline !important; cursor: none !important;  
}  
table {  
border-spacing: 0 !important;  
border-collapse: collapse !important; margin: 0 auto !important;  
}  
table, td {  
border-spacing: 0 !important;  
border-collapse:collapse !important;  
}  
[@media](/t5/user/viewprofilepage/user-id/2657427) screen and (max-device-width: 700px), screen and (max-width: 700px) {  
.email-container {  
width: 100% !important;  
margin: auto !important;  
}  
.mobile-padding-fix {  
padding-left: 15px !important;  
padding-right: 15px !important;  
}  
}  
[@media](/t5/user/viewprofilepage/user-id/2657427) screen and (max-device-width: 480px), screen and (max-width: 480px) {  
td.questionColumn, td.valueColumn, td.footerCol1, td.footerCol2 {  
display: block !important;  
width: 100% !important;  
}  
td.questionColumn {  
padding: 0 !important;  
}  
td.valueColumn {  
padding: 4px 0 16px !important;  
}  
td.footerCol1, td.footerCol2 {  
text-align: center !important;  
}  
td.footerCol1 {  
padding-bottom: 16px  
}  
.mobile-column tr{  
display:table-row;  
text-align: center!important;  
float: none!important;  
margin: 0 auto!important;  
max-width:100%!important;  
}  
.mobile-column td{  
display:block;  
text-align: center!important;  
float: none!important;  
margin: 0 auto!important;  
max-width:100%!important;  
}  
.mobile-column .column-1{  
padding:10px 0 0 0!important;  
}  
.mobile-column .column-2{  
padding:0 0 10px 0!important  
}  
.mobile-column td .text-1{  
padding-top:10px!important;  
text-align: center!important;  
}  
.mobile-column td .text-2{  
text-align: center!important;  
}  
.mobile-column td .counter{  
width:55px!important;  
height:55px!important;  
min-height:55px!important;  
max-height:55px!important;  
text-align: center!important;  
margin:0 auto!important;  
font-size: 14px!important;  
line-height: 55px!important;  
}  
.mobile-column .upgrade-now-btn{  
margin: 0 auto!important;  
display: inline-block!important;  
text-align: center!important;  
float: none!important;  
min-width: initial!important;  
}  
.mobile-column .column-1{  
border:0!important;  
}  
}


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