youngmon/atlassian-qna huggingface dataset:
Inserted pdf files not displaying as image in comment
Asked by Andy Alldredge:

Previously, all pdf files had an image placeholder that showed the first page of the file when dragged and dropped into a comment. Suddenly, they are not there anymore, although the files can still be viewed by clicking on the generic placeholder.

This is how a pdf inserted currently looks. Deleting, dragging and dropping again, resizing, inserting via the menu does not solve the problem.

![Confluence.png](/t5/image/serverpage/image-id/12152iB176D9E9FAB9B257/image-size/large?v=v2&px=999 "Confluence.png")


Answers:
author: Steven F Behnke
body: You can find the bug report here: <https://jira.atlassian.com/projects/CONFCLOUD/issues/CONFCLOUD-58746>

comments: author: Andy Alldredge
body: Thanks Steven.


author: Steven F Behnke
body: No sweat. Usually when I see a couple of the same questions, I assume there's a recent issue and search JAC for recent bugs. Low and behold, there it was. :)
PDF previews have stopped working
Asked by David Ives:

When I have a pdf as link on a page I cannot see the preview of that pdf link (i.e. a small version of the actual contents of the pdf. This is something that has stopped working since the middle of last week. Has anybody else encountered this?

Is there a solution?

edit: I think it stopped working after I installed the Atlassian Companion

many thanks,


Answers:
author: Shannon S
body: Hi David,

Is [the image in this link](https://jira.atlassian.com/secure/attachment/303473/Confluence%20Broken%20PDF%20Previews.png) what is occurring? Are you on Confluence Cloud?

There appears to be a bug right now in Confluence Cloud that is causing PDF previews not to load.

* [CONFCLOUD-58739](https://jira.atlassian.com/browse/CONFCLOUD-58739)

If this is the same for you, please let me know, and you can also watch and vote on that bug. It helps us keep track of the number of users who have run into the issue.

Regards,

Shannon

comments: author: David Ives
body: Shannon,

Yes this is the image I am seeing and yes I am on Confluence Cloud. I have voted on that bug.

many thanks,

David


author: Shannon S
body: Thanks, David! Looks like they're reviewing the fix now, so it shouldn't be long.

Take care, and kind regards.

Shannon


Tags: pdf
Quiz not progressing through questions - what am I doing wrong?
Asked by Sally Ainsley:

I have tried to set up a number of quizzes but when I take as a participant I can only do the first two questions and then the quiz does not progress to the next question even if I press the "Continue" button.

I have tried various quiz settings and have started new quizzes from scratch but still having same issue.

The only way seems to be submit the quiz, get a fail and then re-take when it then takes me to the next question.

There must be a setting somewhere that I have missed - anyone able to help?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Sally,

Do you use this [Quizzes](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.quiz/server/overview) add-on? If yes, then contact [vendor support](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Quizzes%2Bfor%2BConfluence) to resolve the issue.

comments: author: Sally Ainsley
body: ok thanks - I'll give that a go.


Tags: addon-com.stiltsoft.confluence.quiz
display space directory in sidebar for anonymous users
Asked by Anna Rorke:

I am setting up a space to use as a landing page instead of the dashboard but would like the sidebar to display as it does on the dashboard. When an anonymous user accesses the dashboard it displays a list of the publicly accessible sites in the sidebar.

I have tried using the spaces list tool but we just want a link to the page and this displays too many options.

Any advice would be appreciated


Answers:
author: AnnWorley
body: I understand you are setting up a space home page to be used as a landing page instead of the dashboard, and you would like anonymous users to see a list of publicly accessible spaces in the sidebar when they land on your instance.

You may add links to the public spaces on the sidebar by using the Configure sidebar link on the space's home page. Please see the options on [Configure the Sidebar](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html).

I look forward to hearing if this works for your case.

comments: author: Anna Rorke
body: Thanks for the reply Ann, I am aware I can add individual spaces using the Space Shortcuts however that would mean additional admin work manually maintaining a list of spaces when new spaces are granted anonymous access or is access is removed. On the default dashboard it seems to generate the list automatically and I was hoping to set up the same for this space.
How to create space automatically using groovy of type documentation/team/knowledge base
Asked by vaascloud:

CreateSpace creates only default space and want to create specifically for blueprint type knowledgebase,team and documentation


Answers:
author: Nic Brough -Adaptavist-
body: There's no explanation of what you are doing, what you want or what the context you are working in. Could you explain properly please?

comments: author: vaascloud
body: Trying to automate the confluence space creation through groovy.

If we use **createspace** space is getting created automatically but i want to specify which type of space has to be created.

Eg. I want to create a space of document type.


author: vaascloud
body: Any thoughts on automating confluence space creation with default blueprint type?
How to access "Incoming Links" from a Cloud add-on?
Asked by jerryjvl:

I am running an Atlassian Confluence Cloud instance, and I am trying to implement a macro to display a subset of back-references filtered by ancestor/label inside the body of a page.

There are examples online that show how to access the "Incoming Links" from a "User Macro", but that approach is not available to a Cloud instance.

I have been poring over the API Docs, but I cannot immediately spot a way to access the incoming links for a given page there either.

Is there any way to do this that does not involve retrieving all space content and then parsing out the links in the body content?

I find it exceedingly frustrating that the information is right there available in the "Page Information" dialog, but there seems to be no way to easily programmatically access it.


Answers:
author: AnnWorley
body: I found some add-ons for Confluence Server that display incoming links, but nothing for Cloud. Like you, I also pored over the Cloud REST API docs.

It looks like this feature has been suggested before: [Macro: incoming links](https://jira.atlassian.com/browse/CONFCLOUD-35218)

Please vote or comment on the ticket to add weight to your use case and communicate directly with the bug fixing team. That will also add you to notifications for the ticket so you will know if there's any progress.

comments: author: jerryjvl
body: Thanks for the link to the suggested feature -- is there anything else to be done to nudge this forward?

I'm especially dismayed that the API has no way to access the metadata about links between content. I know Confluence stores this under the hood in the database somewhere, but without access to it writing clever macros operating on page relationships is almost impossible.


Tags: app

cloud

link

page
Confluence - Feedback capture
Asked by rohit patel:

Hello Team,

We are creating a series of pages on Confluence and we would like to have a feedback section added somewhere on each page. So that our internal staff can go there and provide us with a feedback. I would like to include the following for this feedback:

Categorise feedback by type

Initiate from any page (must be able to send page link, date, and user name)

Notification to be sent once a feedback is sent and resolved. (to both admin and the requestor.

Any help and guidance will be highly appriciated.

Cheers,

Ro!


Answers:
author: AnnWorley
body: Hi Ro,

It sounds like the built in feature, Comments, will work. The only part that I am not sure about is categorizing the comments by type. Perhaps this could be done by agreeing to preface each comment with some content that will categorize it?

Please see: [Introducing a new feedback loop in Confluence 5.7](https://www.atlassian.com/blog/archives/introducing-new-feedback-loop-confluence-5-7) and [Comment on pages and blog posts](https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html):

When you make a comment you are added to the page as a watcher so you see new comments and know when comments are resolved. The page link, date and user name will be on the email notifications.

Regards,

Ann
contextInitialized Not starting full plugin system due to upgrade or licensing errors
Asked by Adrian Gilbert:

I've had confluence running for a few months. It seems to have crashed/stopped last night. When I try to restart it, I'm getting the following:

2018-01-07 10:40:37,883 INFO \[localhost-startStop-1\] \[atlassian.confluence.cluster.DefaultClusterConfigurationHelper\] lambda$populateExistingClusterSetupConfig$1 Populating setup configuration if running with Cluster mode...  
2018-01-07 10:40:37,917 ERROR \[localhost-startStop-1\] \[atlassian.confluence.setup.ConfluenceConfigurationListener\] contextInitialized An error was encountered while bootstrapping Confluence (see below):  
null  
java.lang.NullPointerException  
at java.lang.Class.forName0(Native Method)  
at java.lang.Class.forName(Class.java:264)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.isDriverPresent(DefaultBootstrapManager.java:564)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.checkRequiredDriverIs....

<br />

Not starting full plugin system due to upgrade or licensing errors  
2018-01-07 10:40:38,349 INFO \[localhost-startStop-1\] \[com.atlassian.confluence.lifecycle\] init Confluence is ready to serve

License was bought and applied several months ago - so what is gonig on and how to I get it to start?


Answers:
author: Shannon S
body: Hi Adrian,

Can you confirm with me your Confluence version as well as your database version?

It seems similar to some other errors such as [the one mentioned in this older bug](https://jira.atlassian.com/browse/CONFSERVER-28743), but the error you sent is cut off:
> 2018-01-07 10:40:37,917 ERROR \[localhost-startStop-1\] \[atlassian.confluence.setup.ConfluenceConfigurationListener\] contextInitialized An error was encountered while bootstrapping Confluence (see below):  
> null  
> java.lang.NullPointerException  
> at java.lang.Class.forName0(Native Method)  
> at java.lang.Class.forName(Class.java:264)  
> at com.atlassian.confluence.setup.DefaultBootstrapManager.isDriverPresent(DefaultBootstrapManager.java:564)  
> at com.atlassian.confluence.setup.DefaultBootstrapManager.checkRequiredDriverIs....

That's the important part of the logs we'd like to see. Can you have a look and see if there's anything else below that line, such as **Caused by...**

Thank you!

Regards,

Shannon
How a Confluence customize macro image placeholder source generated?
Asked by AustinS:

Here is a customized macro image placeholder:

\<p\>\<img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2NvbnRlbnRieWxhYmVsOmNxbD1sYWJlbCA9ICJkYWdkYS1ib2FyZCJ9\&amp;locale=en_GB\&amp;version=2" data-macro-name="contentbylabel" data-macro-parameters="ppr=rcs \&quot;dagda-board\&quot;" data-macro-schema-version="3"\>\<br\>\</p\>

The "definition=" part of "src" seems generated automatically. And for each macro should has its unique "definition" value. Just curious that how it created by what kind of rules? Any document mentioned these knowledge?

And any possible reason that may cause macro image placeholder

"src" SAME?

Thanks in advance.


Answers:
author: Minh Tran
body: Hi [@AustinS](/t5/user/viewprofilepage/user-id/1151301),

I assume you are able to access to Confluence source code. The above image is generated via this servlet **com.atlassian.confluence.tinymceplugin.placeholder.MacroPlaceholderServlet**

You can check it out the logic and the rule from inside the **doGet** method of this class

That is true as you guessed. The "definition" part of the url contains the macro definition information

That you can refer to the class **com.atlassian.confluence.xhtml.api.MacroDefinition**

And the logic to render that url is placed in this class **com.atlassian.confluence.content.render.xhtml.editor.macro.CustomImageEditorMacroMarshaller** , see **marshal** method for further information

I hope this helps

Cheers,

Minh Tran

comments: author: AustinS
body: Thanks for these helpful information, Minh.

One more question related to this, I'm developing a user macro that will be used multiple time on one page, and I found "Edit" button which under \<div class="panel-buttons" \> and belongs to \<a href="#" class="aui-button macro-placeholder-property-panel-edit-button first"\> element, is SHARED by any user macro of one Confluence page. That means for these user macros on same page, "Edit" feature don't know / can't identify which macro should be edited.

Is there a workaround can be used to edit user macros on the same page and can get properties (parameters) of each macro correctly when re-open or re-edit it? Or any API can I use in user macro? How do I do it?

I know in non user macro, which has preview, "Edit" button can identify which one is which one on a page, and can retrieve macro properties correctly. I used "

```
AJS.MacroBrowser.setMacroJsOverride
```

" to override the "opener" to open my own custom "MacroBrowser". But I'm not sure why "Edit" button doesn't work to retrieve the macro's parameters when we re-open and edit it.

Thank you.
Customized .exe program stop working kernelbase.dll issue
Asked by Henry Cha:

My program stopped working and I'm not sure why. I checked all drivers and run the sthecommand and there are no errors. The event log shows kernelbase.dll as the issue. I had also given full control to kernelbase.dll for my administrative use. Please help.


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what this has to do with Atlassian software?


Tags: bitbucket

jira

jira-service-desk
[solved] Tomcat config is incorrect
Asked by xedon:

Hello, I have this Error "**Tomcat config is incorrect**" since the last upgrade.

Here is the error Message:

![](https://image.prntscr.com/image/3jEKcH5PST2icwqxdsPDVw.png)

Here is the Tomcat Config (yes, I have restarted the confluence and nginx service)

![](https://image.prntscr.com/image/wNNmlY-ARcGIuFP_LjcunA.png)

Here is the Nginx Config:

![](https://image.prntscr.com/image/WsOrbKKLRnSm8lc6Qkm7Rg.png)

Please help me out there ;)

Kind regarts,

Fichtner Lukas


Answers:
author: Nic Brough -Adaptavist-
body: Look again at the Tomcat config. Note that the three things the error message tells you are missing are shown in white because your editor knows they are wrong. The contents and structure are correct, but they are not enclosed in the connector settings.

Check the open and closes all line up - each \< should have a matching /\> to close it, and you have an extra close in your settings, before the line with the white parameters.


author: xedon
body: I have found my mistake, I've forged this "scheme" option.

//closed


author: xedon
body: Thanks very mutch,

But now I have the next Problem....

![](https://image.prntscr.com/image/IqR_8eHMTeqp6QSnMXvl9w.png)

and

![](https://image.prntscr.com/image/L7AheSyFSeylFD_Rgsvz4w.png)

How can I fix that (the same nginx config as before)

Kind regarts


Tags: nginx

proxy

ssl

tomcat
Marquee message in dashboard
Asked by Hsu Yao Chang:

Dear Support team,

Would it be possible to add marquee message shown in dashboard as shown as below? User have a form for key-in marquee message content and administrator can control which message visible or hidden .

![dashboard.jpg](/t5/image/serverpage/image-id/12107i603BBCF7F9571DDC/image-size/large?v=v2&px=999 "dashboard.jpg")


Answers:
author: Hsu Yao Chang
body: Dear Shannon,

The message is just only visible in dashboard, and mostly these messages are temporary, but some maybe is shown forever. Mostly it is displayed to everyone, but if it can displayed for certain users. I think it will be great.

Actually I have found the plugin of Announcement Banner for Confluence (<https://marketplace.atlassian.com/plugins/com.nolddor.announcement-banner/server/overview>) . The plugin also can setup display for some users or for everyone. But if the message can added and maintain by users, not administrator, I think it's wonderful. And if the message can display by schedule, such as we would like display some message at 1/1-1/3 (It's a example) .

Thanks for your kindly reply.

comments: author: Shannon S
body: Hi,

According to [the overview](https://marketplace.atlassian.com/plugins/com.nolddor.announcement-banner/server/overview?_ga=2.106902150.40165038.1515399801-1429028762.1511781728), scheduled announcements are planned:

* What is planned for next releases?

  * Multi-language support
  * Scheduled announcements
  * Predefined announcement templates

I don't see any information about if non-admins can control it, but I would reach out to the vendor and see if it's possible.

There's also [Announcer for Confluence](https://marketplace.atlassian.com/plugins/com.wittified.atl-announcer-confluence/cloud/overview) but from the screenshots it appears you may have to be an admin to control it.

Regards,

Shannon


author: Hsu Yao Chang
body: Dear Shannon,

Thanks a lot. But Announcer for confluence need pay , I try to find free plugin first.

Best Regards, Anderson Hsu


author: Shannon S
body: Hello,

Can you help us to understand where exactly in Confluence you want to display this message? Would it be in the header of all pages? On a specific page?

It sounds like also that you want this message either to be temporary or displayed to only certain users? Would it be displayed to only certain users despite everyone having access to the page?

You will most likely need an add-on or write a user macro for this, but if you explain your full requirements we can help you with that.

Regards,

Shannon
How do I mark a task complete in confluence?
Asked by Elizabeth Sklaver:

I have been taking meeting notes in confluence and assigning tasks, but we can't seem to figure out how to mark tasks as resolved in "new" confluence.

All of the article I am finding reference "old" confluence.

Please Advise, Thanks.


Answers:
author: Kian Stack Mumo Systems
body: Hey Elizabeth,

The process for a completing a task is the same. The task will no longer have the "Strike through", but checking the box still completes them. There are a couple of quick ways to verify this.

1) Add a "Task Report Macro" and filter for only complete or incomplete tasks. This will show you that only the ones with the checkmarks are considered "Complete".   

2) Go to your profile and click on "Tasks". Once there you should be able to filter for "Complete" or "Incomplete". This again will demonstrate that tasks that are checked are considered "Complete".


author: Samaddar_ Bunty
body: I had to edit the page and then check-off the task and re-publish the page to get my task under completed.
Unable to Edit Some Pages
Asked by Alan Goldhamer:

We have noticed today we are unable to edit some pages (Under main Admin account, in addition to users with admin rights to pages) But some are editable. We have verified the account and configuration setup under Confluence Administration. Is there something we need to do, or are doing wrong? As far as I can tell, nothing changed recently. Please assist if possible, thank you.


Answers:
author: AnnWorley
body: Hi Alan.

There are three levels of permissions in Confluence that could impact the ability to edit: Global permissions, space permissions, and page restrictions. Please see [Permissions and restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html#Permissionsandrestrictions-page)

Users with 'Admin' permissions in a space, or users with the System Administrator global permission can remove restrictions from pages, even if the page restriction prevents them from viewing the page. Go to Space Administration \> Restricted Pages .

If you check the restrictions and permissions and all seems well, then please let us know what happens when the administrator cannot edit a page. Is the edit button missing? Is there a Not Permitted message, for example?

Looking forward to hearing if permissions or restrictions are impacting the ability to edit.

Thanks,

Ann


author: Nic Brough -Adaptavist-
body: Could you explain "unable to edit"?

Do you have an edit button for the pages? If you do, what happens when you click it? Edit mode but can't save? Nothing? An error message?

Before that though, please get a space (or system) admin to check the page restrictions.

comments: author: Alan Goldhamer
body: Some pages are able to be edited and others are not. Even though the account(s) is a full administrator with full rights. Is there anything else to check?


author: Nic Brough -Adaptavist-
body: I'm afraid I could copy and paste my previous answer. You need to define "unable to edit" and you need to check the permissions and restrictions (admin rights give the user admin rights, not other rights)
In Confluence, is there a way to sort the "Saved for Later" list alphabetically?
Asked by Kelly Schuknecht:

Sometimes this list can get quite long and it would be great if it could be sorted.


Answers:
author: Kian Stack Mumo Systems
body: Sadly there is not. It would be a nice feature, but to the best of my knowledge it does not exist.

comments: author: Kelly Schuknecht
body: Thank you!
Nested requirements in Confluence
Asked by Steven Battisti:

Hey folks, we are JUST getting started with confluence/jira. We're looking to create our requirements in Confluence and then link them to Epics in JIRA. Basically 1 confluence page will = 1 epic. The confluence page could contain many requirements, which will ultimately be linked to individual Jira Stories. (In theory, anyway.)

The thing is, using the default requirements template in confluence, the automated requirements numbering (REQ-001, REQ-002) does not allow for any nesting of requirements, like this:

1.0 This a concept

1.1 This a specific requirement about that concept

1.2 This is another specific requirement about that concept

2.0 This is a different concept.

So two questions:

1. Is there any way for confluence to allow nesting of requirements like that in an automated fashion? Sort of like MS word when you create an outline, if you are at 1.0 and hit right tab, it becomes 1.1?

2. Is there any way to change the default requirement number generator? So instead of REQ-001, we could make it start at, say, just 0001?

Thanks!


Answers:
author: Kian Stack Mumo Systems
body: Hello Steven,

As I understand it, you are asking if you can change the way the issue keys are generated? If that is what you are asking, then no. Issue keys are are always generated in the form of PROJECTKEY-XXX where XXX starts at 1 and increments up by one with each issue created.   

Hope this helps.   

Kian

comments: author: Steven Battisti
body: Alright, thanks.
How can I set the due date on multiple tasks in Confluence
Asked by Rose Gulley:

I use tasks and due dates to manage and track company updates to my team of 60 people. Currently I use the Permission Restriction Macro to make each task viewable only to the person I need to acknowledge each task.

I add a due date to each task using the // shortcut but I would like to know if there is a way to add the date to all the permission restricted macro tasks at once instead of imputing the date 60+ times when I have a new update for my team. Does anyone know how and if this is possible?


Answers:
author: Shannon S
body: Hi Rose,

This is not currently possible in Confluence, but I have created a feature request for it:

* [CONFSERVER-54756](https://jira.atlassian.com/browse/CONFSERVER-54756)

My recommendation would be to vote on and watch the request, and also comment there with your usage case. This will help us greatly.

Thank you for your understanding!

Regards,

Shannon