youngmon/atlassian-qna huggingface dataset:
Sourcetree download
Asked by Berk Arkan:

I am on a mac and when I tree to download source tree, it says that it can't run it. I someone helped I would be very happy.![Screen Shot 2021-01-18 at 11.44.18 AM.png](/t5/image/serverpage/image-id/126132i91E69A463A451DA6/image-size/large?v=v2&px=999 "Screen Shot 2021-01-18 at 11.44.18 AM.png")


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Berk Arkan](/t5/user/viewprofilepage/user-id/4227868) ,

Welcome to the community!

Please read and follow these documentations

Install Sourcetree {#toc-hId--1294438604}
-----------------------------------------

<https://confluence.atlassian.com/get-started-with-sourcetree/install-sourcetree-847359094.html>

Install and set up Sourcetree {#toc-hId-1193074229}
---------------------------------------------------

<https://confluence.atlassian.com/get-started-with-sourcetree/install-and-set-up-sourcetree-847359043.html>

Regards,

***Soumyadeep***


Tags: cloud
fatal: 'origin/default' is not a commit and a branch '[actual branch name]' cannot be created
Asked by JeY LaMendola:

Whenever I "Check out in source tree" from the bitbucket website, I usually get the error above. That is because the value for "Remote branch" in the checkout parameters quickly switches from the actual branch name it was supposed to be to the word "default" and I can't switch it back. Sometimes the switch is slow enough that I can click "checkout" quickly and it'll work, usually it's almost instantly and there's no time to react. I've tried to raise an issue for source tree in the past but it's been widely ignored.

I usually have to fetch and pull from the client itself, which isn't terrible, but it's obnoxious that this convenient feature simply doesn't work.

![Screen Shot 2021-01-15 at 11.57.38 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/126328i19437D29AA8C8A2D/image-size/large?v=v2&px=999 "Screen Shot 2021-01-15 at 11.57.38 AM.png")![Screen Shot 2021-01-15 at 12.00.54 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/126329iE7B9B7EC152EF114/image-size/large?v=v2&px=999 "Screen Shot 2021-01-15 at 12.00.54 PM.png")


Answers:
author: JeY LaMendola
body: This has been a problem for literally years across several different computers I've had. How am I literally the only person who's ever encountered this error consistently?

How do I post this issue to people who can actually fix it?

comments: author: jiangyuxuan
body: I encountered the same problem. You just need to close all the stupid git windows and reopen them


author: jiangyuxuan
body: probably a bug


Tags: bitbucket
Drop down menu not retaining the selected option after page reload
Asked by Zuzana Weberova:

We are using a Drop down menu macro on our confluence pages. When users select an option from the menu and then reload the page, the selected option is reset back to the original one. How can we make sure, that the selected option is saved and retained even after page reload?  

![Screenshot 2024-06-13 174432.png](https://community.atlassian.com/t5/image/serverpage/image-id/329739i67F213CF973946B3/image-size/large?v=v2&px=999 "Screenshot 2024-06-13 174432.png")  

Looking forward to any suggestions  
Z.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Why are they reloading before hitting Save?


Tags: confluence-data-center

data-center
Adaptavist ScriptRunner for Confluence Data Center - Missing Class "CopyTree"
Asked by Stefan Rybinski:

++Problem description:++

Trying to migrate our internal atlassian plugin that uses ScriptRunner. After changing the versions of Confluence and ScriptRunner (see below) I got the following problem:

The **class com.onresolve.scriptrunner.canned.confluence.admin.copytree.CopyTree** is missing in the Maven package.

We used the class to implement the same functionality as the CopySpace builtin Script, but removing the CopyLabel part. Here are the affected LOCs

```
//import class
import com.onresolve.scriptrunner.canned.confluence.admin.copytree.CopyTree

//init CopyTree with a given Space
def copyTree = new CopyTree(targetSpace)

//get CopyInstructions and copy them to the target space
def copyInstructions = copyTree.getCopyInstructions(targetSpace, tmp, Closure.IDENTITY).copyInstructions
copyTree.copy(targetSpace, copyInstructions)

//copy blog posts
copyTree.copyOnePageOrBlogPost(blogPost, space, linksRewriter)
```

Without this Class our plugin is not buildable.   
Is there an alternative to the missing CopyTree class?

<br />

++Migration:++

Confluence: 7.4.8 -\> 8.5.9  
ScriptRunner: 6.23.0 -\> 8.28.0


Answers:
author: Shawn Doyle - ReleaseTEAM
body: If you haven't already, I suggest you contact Adaptavist for suggestions. They have a forum on their website.

comments: author: Stefan Rybinski
body: Already done; See [here](https://the-adaptavist-group-support.atlassian.net/servicedesk/customer/portal/13/SRCONFSUP-3055)


Tags: confluence-data-center

data-center

scriptrunner
Smart Links
Asked by Melisa Mart?nez:

Can I embed documents from Dropbox using smart links?


Answers:
author: Kristian Klima
body: Hi [@Melisa Mart?nez](/t5/user/viewprofilepage/user-id/5520250) and welcome to the Community.

There's only one way to find out ... try it :)

It works with Google docs, for example.

If it doesn't work, you can go old-school and try embedding via the iframe macro on a regular page. You can achieve very good results with presentation decks, figma designs, etc. I wrote a [how to article](https://community.atlassian.com/t5/Confluence-articles/Make-your-Google-Slides-presentation-presentable/ba-p/2716845) as some of the tools require a little hack to work but it's worth trying.

In any case, the actual visibility within Confluence depends on access rights/permissions to the linked document - whether a Smart Link or iframe.

For example, I can embed company-only stuff from Google because both Confluence and our Google site are behind the same SSO.


Tags: cloud

confluence-cloud
How to send mail alert for a specific users group about document changes?
Asked by Dorix dev:

Hi,

I want to send mail notification for a specific users group WHEN changes were saved in documents.

How do I do it?

Is is possible to alert them only on specific documents?

Thanks :)


Answers:
author: Kristian Klima
body: Hi [@Dorix dev](/t5/user/viewprofilepage/user-id/5023513)

If you're on Confluence Premium, you can try Automation.

Something along the line 'if documents with label X change (are updated) then email User Group.

You will use a system of label + a dedicated user group.

Here's a great [Getting Started with Automation](https://www.youtube.com/watch?v=YAMa4l82L2E) by K15t.

comments: author: Dorix dev
body: Thank you, but if I don't have premium?


author: Levente Szabo _Midori_
body: [@Dorix dev](/t5/user/viewprofilepage/user-id/5023513)

You don't need Premium or Automation for Confluence.

[Better Content Archiving for Confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2726181&utm_source=cac) implements content lifecycle management that automates notification emails. Its automation engine is dedicated to use cases like this (not a general tool like A4C) and it's available for all tiers!

You can configure a custom notification that periodically executes a CQL search and emails the resulting page list in a customizable format to the designated recipients. Recipients can be specified as part of the notification setup, eliminating the need for users to subscribe manually.

[This community post](https://community.atlassian.com/t5/Confluence-questions/Automatic-notifications-to-changes-to-pages/qaq-p/2732746) is also related to your question. So Better Content Archiving directly solves your use case: you can specify with CQL what pages to send out periodically as a page list in 1 email. (In contrast, Automation for Confluence sends out 1 email per page, so if 50 pages are updated, recipients will be flooded with 50 separate emails.

Watch this video for a better idea and [let me know](https://midori.zendesk.com/hc/en-us/requests/new) if you have any further questions:

*(Please note that I'm part of the team developing Better Content Archiving and Analytics for Confluence.)*


Tags: cloud

confluence-cloud
Table of contents with included pages/excerpts
Asked by martinunver:

Hi there,

I am currently testing confluence for documenting quite a bunch of similar products. For that I'd like to reuse content as good as possible, which is easy to do with the include page and the include excerpt macros.

Unfortunately, when I have a ToC in my resulting documentation page, the headings of the included pages/excerpts are not shown.

BTW: this was working in Confluence DC, but doesn't in Confluence cloud.  
Any idea / workaround / app, how to solve this issue?

best regards,

Martin


Answers:
author: Barbara Szczesniak
body: [@martinunver](/t5/user/viewprofilepage/user-id/5520187) Unfortunately, I think this is working as designed. Since the headings in the included page are wrapped in the Include Page macro, they do not exist on the page and are not, therefore, picked up for the TOC macro.


author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@martinunver](/t5/user/viewprofilepage/user-id/5520187) ?

I'm finding "Include page" and "Insert excerpt" in my instance of Confluence Cloud. Maybe check again? Let us know how you make out.

-dave

![Screenshot 2024-06-13 at 9.08.41?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/329693iDDBF9D05B4439147/image-size/large?v=v2&px=999 "Screenshot 2024-06-13 at 9.08.41?AM.png")

Hope this helps,

-dave

comments: author: martinunver
body: Hi Dave,

thank you for your answer.

Yes, I do find the macros and they do work. But they don't work in conjunction with the ToC macro, as it can be seen in the attached picture:  

![2024-06-11 14_06_04-Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/329695iA6E0E6BAAF65769A/image-size/large?v=v2&px=999 "2024-06-11 14_06_04-Confluence.png")

That's my pain here. :-)

BTW: When I go to the history of the page, the ToC is fully available.

best regards,

Martin


Tags: cloud

confluence-cloud
How can I restore a deleted whiteboard?
Asked by Camila Russar De Mendonca:

Please, help me. I just deleted a very important white board, by deleting the page it was linked to, and now I cannot restore it. What can I do?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Camila Russar De Mendonca](/t5/user/viewprofilepage/user-id/5520191)

As a space admin, you can restore your deleted Confluence whiteboard by going to Space settings \> Manage content \> Trash \> Restore


author: Alex Koxaras _Relational_
body: Hi [@Camila Russar De Mendonca](/t5/user/viewprofilepage/user-id/5520191) and welcome to the community,

As [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) stated, most likely the board will be on the space trash. Look at this thread as well <https://community.atlassian.com/t5/Confluence-questions/Confluence-whiteboards-beta-restore-a-deleted-whiteboard-not-in/qaq-p/2468474>


author: Daria Kulikova
body: Hi [@Camila Russar De Mendonca](/t5/user/viewprofilepage/user-id/5520191) and welcome to the Atlassian Community!

For now it's better to contact Atlassian support team, maybe they will be able to help you restore your data.

Also, if you have Admin rights you can check the bin, maybe you can still retore it from there.

comments: author: Camila Russar De Mendonca
body: Daria, thank you for your reply!

I will try and accesss as admin. It was my first time deleting a whiteboard and didin?t go as I expected.

But I will check the bin.

Thanks again


Tags: cloud

confluence-cloud

whiteboard
Updating Jira links when using Copy Product Data
Asked by Chris MacLean:

Hi,

I'm planning to consolidate a number of Jira and Confluence cloud instances into a single one using the Copy Product Data tool. I'm wondering when I do this is there a particular way or order of operations that will update Jira links in Confluence and vice-versa, or will they all break and need to be manually update?

Thanks!


Answers:
author: Jessica
body: Hi [@Chris MacLean](/t5/user/viewprofilepage/user-id/782654)

I have tested the copy product data on my test site for both products, Confluence and Jira to simulate a migration of two projects from one site and one space from Confluence.

The results:

Links for Jira issues added to the Confluence pages seem to have successfully changed the link for the new site.

For example: siteA.atlassian.net/browse/issue-123 (source), got updated successfully to siteB.atlassian.net/browse/issue-123 in the page. The link wasn't working until the projects were migrated by the copy data tool, but once it finished, it worked without any issues when clicking on the link as well.

So far, it seems to be working as expected! :D

If this didn't work at first, I'd try the Jira repair tool in the Confluence Settings to see if it would fix any issues too.

For the Jira macro (not the legacy one), it seems it doesn't automatically do this change and it is necessary to edit the macro and update the site from where the JQL or project you have previously set, otherwise it will display the jira issues from the site it was configured previously.

But for links added to the page with the Jira link, not the macro, it works without any issues and doesn't need to be manually updated.

If you decided to migrate already using the tool and had any issues, or are still planning to migrate and when you do see any issues with those links, please feel free to open a support ticket with us to see any alternatives to help you with that, for any unexpected behaviors.

Cheers,  
Jessica


Tags: cloud

confluence-cloud

jira-cloud

migration
How can we link to office disk shares?
Asked by Lynoure Braakman:

Many in my team share their work via a Windows mounted disk. The letters of the disks are fixed, so a path might be e.g.

T:\\Foobar\\Documents\\Spec_0-0.pdf  

Is there any way to link to them or mark them as special? I don't expect them to be shown on the page, just some indicator that it's a local disk share path. (Disclaimer: I'm myself 99.99% a Linux user, no idea how one normally goes with Windows things.)


Answers:
author: Nicolas Grossi
body: [@Lynoure Braakman](/t5/user/viewprofilepage/user-id/5517901) For security reasons i think that this is currently a restriction. You might want to contact support.atlassian.com as you have a premium license.

Nicolas


Tags: cloud

confluence-cloud
Find creation date of product & organization.
Asked by Duyen Nguyen:

Hi,

I am looking for a REST API that returns the product creation date and the organization creation date. I tried using the Audit Log to get information about the creation dates, but the Audit Log only retains information for sites up to 6 months.

If anyone knows how to find the creation date of a product or organization, please advise.

Thank you in advance.

Duyen


Answers:
author: Shawn Doyle - ReleaseTEAM
body: What do you mean by Product? Are you looking for the creation date for Confluence? If so I do not believe there is a call that will get you the Cloud version.

Same questions on Organization, are you looking to get the date someone created the org in Cloud? I also do not think this is available.

comments: author: Duyen Nguyen
body: I am referring to Jira and Confluence.  
It seems that there is no API that returns the creation date information for Organization, Jira, and Confluence.

Thank you very much for your response.


Tags: cloud

confluence-cloud

jira

jira-cloud

organization
Missing Column Description in the Card View (Database)
Asked by Matthias Lochmann:

Hello everyone,

Is this just a problem or can I set something up so that I can see the column descriptions in the chart view? I would like to create a comparison chart for our sales staff. The card view is great for "readers". Does anyone have any ideas or is this just a bug?

Regards Matthias

![image.png](/t5/image/serverpage/image-id/329641i8763C2EF0FC8A7A7/image-size/large?v=v2&px=999 "image.png")


Answers:
author: char lotte
body: [SnapTube APK](https://www.snaptubemar.com) es una aplicaci?n esencial para dispositivos Android que permite a los usuarios descargar videos y m?sica de m?ltiples plataformas en l?nea, incluyendo YouTube, Facebook, Instagram y m?s. Con una interfaz intuitiva y f?cil de usar, SnapTube facilita la b?squeda, visualizaci?n y descarga de contenido multimedia directamente en tu dispositivo. Aunque SnapTube no est? disponible en Google Play Store debido a las pol?ticas de Google


Tags: card

cloud

confluence-cloud

database

view
How to search for content of pages in Confluence
Asked by tobias.koivisto:

Is it possible to search content of pages in Confluence? For example if we have header-A on page-A can I i search for that header so that it will take me right to the header-A? Right now the search only returns page titles and wont take you directly to the wanted header in the page.


Answers:
author: Barbara Szczesniak
body: [@tobias.koivisto](/t5/user/viewprofilepage/user-id/5519929) Welcome to the Atlassian Community!

Are you saying that, when you click on the link in the search results, you want Confluence to open that page and scroll down to the first place the search text appears on the page? I don't believe this is possible.

comments: author: tobias.koivisto
body: Yea that is what i'm looking for!


Tags: cloud

confluence-cloud
How to attach a document so that it appears on the Confluence Page
Asked by Marita Holland:

Hello

I have previously set up Confluence pages and been able to drag and drop files into the page, so that the attachment shows on the page itself.

Now when I set up a new page, I can only attach a document via the drop down box. What am I doing wrong?


Answers:
author: Kristian Klima
body: Hi [@Marita Holland](/t5/user/viewprofilepage/user-id/5519918)

I tested both Live Edit pages and regular pages with different non-image files and was able to drag and drop them directly onto a page.

They show up as little thumbnails.

I'm on Confluence Standard.

Alternativelly, if you want to display some file types nicely, you can [embed](https://community.atlassian.com/t5/Confluence-articles/Make-your-Google-Slides-presentation-presentable/ba-p/2716845) them in the Confluence page or use Smart Links.


Tags: cloud

confluence-cloud
How can non-Atlassian products support smart links?
Asked by yhxtest:

Hello, I have some questions about smart link. Thank you in advance for your answers\~  

For supporting smart links in non-Atlassian products, do we need to contact Atlassian developers for assistance? Is the code for smart link integration configured and developed by Atlassian developers? What do we need to prepare?


Answers:
author: Michael Fischer
body: Hello,

To support smart links in non-Atlassian products, you don't necessarily need to contact Atlassian developers directly. Smart links are compatible with various non-Atlassian products, and you can make a feature request to Atlassian Support if you want to add a specific product or service. The integration code for smart links is not solely developed by Atlassian developers; it can involve external developers as well. To prepare, ensure you understand the smart link features and have the necessary permissions or API access for integration.

[myPascoConnect](https://www-mypascoconnect.com)

Regards


author: Kristian Klima
body: Hi [@yhxtest](/t5/user/viewprofilepage/user-id/5519858)

Non Atlassian products are supported in Smart Links (I use it for Google Slides).

I guess if you want to add a specific product/service to be supported by Smart Links, you can contact Atlassian Support and make a feature request.


Tags: cloud

confluence-cloud
Unable to view spaces in the meetical dropdown
Asked by Ankur Sharma:

Hi experts,

I am new to confluence and still trying to get a hang of it. Therefore, please excuse me if this is a relatively basic question. Below is a summary of the issue I am facing:

I created a dedicated space to store all my personal meeting and team meeting notes. Now the issue is when I am trying to create meetical pages this space isn't showing up in the drop-down menu. Below are the screenshots to elaborate further on the issue.

![Space_Meetings.png](/t5/image/serverpage/image-id/329607i4CB2CDAF1FFAEF49/image-size/large?v=v2&px=999 "Space_Meetings.png")

![Meetical_issue_space not visible.png](/t5/image/serverpage/image-id/329608iAF1A94B331F8441F/image-size/large?v=v2&px=999 "Meetical_issue_space not visible.png")


Answers:
author: Barbara Szczesniak
body: [@Ankur Sharma](/t5/user/viewprofilepage/user-id/5509929) Welcome to the Atlassian Community!

If you want to create a new page under the **Meeting notes in space** page (on the left in your first screenshot), **instead of** using the **Create** button at the top of the screen, use the **+ button** on the Meeting notes in space page within the content tree:

![CreatePageUnderParent.png](https://community.atlassian.com/t5/image/serverpage/image-id/329707i53CD4A49BF5395DD/image-dimensions/368x109?v=v2 "CreatePageUnderParent.png")

This creates the new page in the current space as a child of the page selected in the tree.


Tags: cloud

confluence-cloud

meetical
Links weren't updated when the page is move from one space to another
Asked by Isabel Chen:

Hi everyone,

Need your advice on fixing broken links due to page migration.

We drafted the pages in Space 1 with the intention to move and publish the pages in Space 2.

However, a bulk of the internal links (aka shortcut) within the page didn't get updated/adjusted to the new space after the migration. They retained the url of the old space instead.

The expected behaviour is that the internal links should get updated to the new space. For example:

Original link: <https://XXX.atlassian.net/wiki/spaces/SPACE1/pages/XXX#shortcut>

After migration: <https://XXX.atlassian.net/wiki/spaces/SPACE2/pages/XXX#shortcut>

**My questions are:**

1. What causes this issue? Usually, we'll update the text/title to heading format -\> select the URL from the heading to use them as shortcut.

2. Why does it only happen to some of the links?

3. Is there a way to correct these outdated links in bulk?

Thank you in advance!


Answers:
author: Kristian Klima
body: Hi [@Isabel Chen](/t5/user/viewprofilepage/user-id/5519719) and welcome to the Community.

I'm assuming your using Comala Publishing or some other app that publishes content from a source to a target space.

The # sign in your links points to the links to subheadings (anchors) - so you're trying to link from Page A to a Heading 3 on Page B. It works fine in your Source space but not in your Target space.

Comala Publishing [cannot resolve this](https://appfire.atlassian.net/wiki/spaces/CPCL/pages/644812065/Create+a+new+development+space+from+an+existing+production+space#Links-to-in-page-headings-or-anchors-in-another).

What might help is to, in your source space, create a link to the subheading in your target space (once you have the page-pair created).

(if you're not using the Publishing app and simply copying a section of the tree between the spaces, links pointing to the pages outside of the said section will point to the original space)

Yes, you can edit links in bulk using a marketplace app such as [Link Management for Confluence](https://marketplace.atlassian.com/apps/1224660?tab=overview&hosting=cloud) by Lively Apps.


Tags: cloud

confluence-cloud