youngmon/atlassian-qna huggingface dataset:
Tracking income on Trello
Asked by Jana Katsir:

Hey!  
I'm using Trello for a while as a CRM and am very satisfied.  

I have a Clients board where I keep all the information of my clients.  

I want to add there the income that I get from every client and to be able to some up the total from each one.  

Of course, it would be great if I could add every deal separately with info about it.  

Is there any good and cheap way to do that?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jana Katsir](/t5/user/viewprofilepage/user-id/4939286) ! Welcome to the community ? I'd suggest using a mix of custom fields and [dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) for this. I created this board which sums up the values of custom fields in order to see how much $ is in the pipeline.  

![pipeline dashcards.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/198924i0048AE9B089ADE99/image-size/large?v=v2&px=999 "pipeline dashcards.PNG")  

The second card sums up the "Amount" custom field displayed in all my cards. It's filtered based on the month (so only showing values from leads expected to close this month), but you could display values from all active leads as well.  

If that looks like what you want, I'd be happy to share more details if you need! ?

comments: author: Jana Katsir
body: Looks impressive!  
And I would like to know more.  
It's not exactly what I was looking for because here you track I single opportunity and I want to track and sum up all the opportunities that I had with the client.  
However maybe if I understood what you did there I'll get an idea of how to do my thing :)  


author: Hannah Humbert - Simpla Workflows
body: [@Jana Katsir](/t5/user/viewprofilepage/user-id/4939286) In the above example, it's summing up all opportunities (each opportunity is a card). You could filter it further if you want to see the value from one particular client. You would just need to make sure there's a field for the client name in your cards (e.g. a custom field, or label).   

So the way I set it up was I created two custom fields:   
One to hold the value of the opportunity (number)  
One to hold the estimated close date (date)  

To sum up the total $ amount of opportunities, enable the dashcards power up and create a custom dashcard.  
Filter on cards in the "active lists" (so basically all lists except for closed).  
Filter on cards with the expected close date set to this month (optional).  

Once the dashcard is created, edit the settings of that dashcard to report on the sum of the custom field "amount" instead of the count of cards.   

There's no documentation for dashcards that I could find, so I can't point you to any guides to read more, but you're welcome to reach out to me if you need! hannah@simplaworkflows.com  


author: Jana Katsir
body: Thanks!  
The Dashcards are G R E A T !!!
Label Trigger didn't work
Asked by Philippe Gallant:

I created these two rules and other methods, and the label trigger didn't work:

* when a card with the yellow "FY-22 Q3" label is added to list "Bible Verse Work Backlog", set start date on april 1st 2022, set due date on december 31st 2023, and add the pink "Top CBT" label to the card
* when a card with the yellow "FY-22 Q3" label is added to the board, set start date on april 1st 2022, set due date on december 31st 2023, and add the pink "Top CBT" label to the card

What did I go wrong? Much appreciated your support. Thank you.

Philip


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Philippe Gallant](/t5/user/viewprofilepage/user-id/4741818) ! The trigger for your rules isn't based on a label being applied, but rather when a card is added to a board or list, with the condition that these cards have the "FY-22 Q3" label. Would the cards already have the label applied *before* it gets added to the board or list?   

Should the trigger be instead:  

"when the "FY-22 Q3" label is added to a card in list "Bible Verse Work Backlog".   

and for the 2nd rule, just  

"when a card with the yellow "FY-22 Q3" label is added to the board"  

comments: author: Philippe Gallant
body: Thank you for your help!! I am much appreciated.
Need help to fixed this.
Asked by John Smulo:

![Screen Shot 2021-04-15 at 1.22.55 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/138732i561A8217708E1F7B/image-size/large?v=v2&px=999 "Screen Shot 2021-04-15 at 1.22.55 PM.png")


Answers:
author: Theodora Boudale
body: Hi John and welcome to the community.

If you need help with why the **git ftp push** command failing, we would need to see the output of the command, which would give us an indication of what is going wrong. I would suggest adding also the option **--verbose** in the git ftp push command.

Is the repo you are trying to push large, or does it contain large files, causing the push command to take a long time? Another possibility I can think of is that maybe Pipelines can't connect to your server. Either way, we'd need to see the output, preferably with the --verbose option, so we can see what's happening. If you don't feel comfortable sharing the output here publicly, you can open a ticket with the support team (the ticket will be visible only to you and Atlassian staff), and let them know the URL of the build that is failing.

You can open a ticket via <https://support.atlassian.com/contact/>, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.

In order to avoid builds from hitting the 120 minutes limit, you can configure the option **max-time** in your bitbucket-pipelines.yml, and set it to a lower value. An example would look as follows, and the value should be in minutes:

```
options:
  max-time: 60
pipelines:
  default:
    - step:
        name: Sleeping step
        script:
          - sleep 120m # This step will timeout after 60 minutes
    - step:
        name: quick step
        max-time: 5
        script:
          - sleep 120m #this step will timeout after 5 minutes
```

Since the workspace has run out of build minutes, you will need to either upgrade to a billing plan that has more build minutes, or buy extra build minutes while keeping the workspace on the Free plan, in order to be able to run more builds. You can do this the following way:

1. Log in to <https://bitbucket.org/>
2. Go to your avatar (bottom left corner) \> **All workspaces**
3. Select the workspace you want to add more build minutes to
4. Then select **Settings**
5. Select **Plan details** and then the link **Upgrade plan**
6. In the next page that opens, you'll be able to select the **Standard** or **Premium** plan. If you want to keep the **Free** plan and only add extra minutes, you can select the link **Add overage**.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

bitbucket-pipelines

migration-customer-care
Allowing client to download a branch of private repository
Asked by Jatin Soni:

I am a solo developer, and my most use cases for BitBucket and Jira are to provide development updates and support for the software I build.

To make production sources available to my client 24x7, I would like to give my client access to the repo's particular branch without adding them as a user.

Is there any way to give my client access to the branch to download the source and report issues?


Answers:
author: Theodora Boudale
body: Hi [@Jatin Soni](/t5/user/viewprofilepage/user-id/3500721) ,

I'm afraid that it is not possible to grant access to someone to a specific branch of a repo only.

It is possible to give someone read access to a repo without adding them as a user with the use of [Access keys](https://support.atlassian.com/bitbucket-cloud/docs/add-access-keys/): the user can generate an SSH key pair and give you their public key which you can then add to this specific repo's Access keys. However, they'll still be able to clone the whole repo, and not a specific branch.

The only thing I can think of as a workaround would be to create a separate repo with this branch only, and either grant access to the user to this new repo or set up Access keys for the new repo and this user. In this case, you would need to manually keep it up-to-date with the main repo you're working on, i.e. push any new commits to this new repo as well.

Kind regards,  
Theodora


Tags: bitbucket-cloud
Its telling me invalid UN and PW but i am just copy and pasting what works on the bitbucket website.
Asked by Wulfe, Lacey:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://LaceyW@bitbucket.org/HearstNP/bi_executive_dashboard.git  
Output:  
Error: remote: Invalid username or password  
fatal: Authentication failed for '<https://bitbucket.org/HearstNP/bi_executive_dashboard.git/>'


Answers:
author: Theodora Boudale
body: Hi [@Wulfe, Lacey](/t5/user/viewprofilepage/user-id/4350355) and welcome to the community.

The error indicates that there may be stored credentials in your Git client or credential manager that interfere with authentication to Bitbucket Cloud. It may also mean that the credential manager is not providing the correct credentials for authentication.

Could you please check the following knowledge base article we have on this issue and follow the steps outlined in the **Solution** section?

* <https://confluence.atlassian.com/bbkb/authentication-error-remote-invalid-username-or-password-942864127.html>

If you're using SourceTree, please make sure to also follow the steps in the section "Additional Steps if you are using Sourcetree and experiencing this issue".

In case you're using another Git GUI client, I would suggest checking its Settings for any stored credentials for bitbucket.org and remove them as well.

Please feel free to let us know how it goes and if the issue is resolved for you or if you need further help.

Kind regards,  
Theodora

comments: author: Wulfe, Lacey
body: I walked through these instructions but am still getting this


author: Wulfe, Lacey
body: ![error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/139076i4063DB68CE1CB479/image-size/large?v=v2&px=999 "error.PNG")


Tags: bitbucket-cloud

cloud
I cannot run my project pipeline correctly due to a problem with a dependency
Asked by Kevin Alejandro Hern?ndez Rodr?guez:

The company (SunDevs) has a repository called "kiosk-ck-app" and this repo use a dependency named "usb".  
The problem is when I try to run the repo's pipeline it always fails on the dependencies installation step. Reading the log I found an error with the usb dependency and the log shows this problem

*...*   
*ERROR in ./node_modules/escpos/adapter/usb.js*   
*Module not found: Error: Can't resolve 'usb' in '/usr/local/share/.cache/yarn/v6/.tmp/4687347722768e2d2219861121344c34.b8a068ccc68304939aa7d4f900a033a2a88a624c.prepare/node_modules/escpos/adapter'*   
*@ ./node_modules/escpos/adapter/usb.js 28:10-24*   
*...*   
***prebuild-install info looking for cached prebuild @ /root/.npm/_prebuilds/8994f7-usb-v1.7.0-napi-v7.1.13-linux-x64.tar.gz***   
***prebuild-install http request GET <https://github.com/tessel/node-usb/releases/download/v1.7.0/usb-v1.7.0-napi-v7.1.13-linux-x64.tar.gz>***   
***prebuild-install http 404 <https://github.com/tessel/node-usb/releases/download/v1.7.0/usb-v1.7.0-napi-v7.1.13-linux-x64.tar.gz>***   
***...***

As you can see it does not find anything in this url brought by the pipeline cache = usb-v1.7.0-napi-v7.1.13-linux-x64.tar.gz  
Because the node-usb library has a different asset published in its repo (node-usb_reseases.png)

Is it a bug from the linux instance of bitbucket pipeline? What would be the problem? I need help with this topic please

![pipeline_error.png](/t5/image/serverpage/image-id/138637i2B61EBD4C2540A4D/image-size/large?v=v2&px=999 "pipeline_error.png")![node-usb_releases.png](/t5/image/serverpage/image-id/138638iF823040B57E7CF84/image-size/large?v=v2&px=999 "node-usb_releases.png")


Answers:
author: Justin Thomas
body: [@Kevin Alejandro Hern?ndez Rodr?guez](/t5/user/viewprofilepage/user-id/4349726) Are you caching the node dependencies and can you try after disabling the cache?


Tags: bitbucket-pipelines

cloud
Is it possible to use an S3 bucket with subfolder in the ElasticBeanstalk deploy pipe?
Asked by Douglas Kolpien:

Within the pipe for ElasticBeanstalk, we are looking to use the $S3_BUCKET variable to use different subfolders based on deployments, such as companybucket/beta, companybucket/feature, and so on.

However, when we set a subfolder within that variable, we get an error during deploy that reads:

An error occurred (InvalidParameterCombination) when calling the CreateApplicationVersion operation: Invalid S3 location Bucket: companybucket/beta Key: environment/environment-54-34034856.zip.

It is strange, as it can upload successfully to S3 in the line before this one:

Artifact uploaded successfully to s3://companybucket/beta/environment/environment-54-34034856.zip

My hunch is that the parameters are different for the S3 upload and the ElasticBeanstalk deploy.

Is there a workaround for this, or a better way we can use one bucket for multiple deployments?


Answers:
author: Halyna Berezovska
body: [@Douglas Kolpien](/t5/user/viewprofilepage/user-id/3296787) indeed, we hardcode the location in s3 bucket.

Our flow right now: we upload to $APPLICATION_NAME folder.

One workaround for you is that you can pass APPLICATION_NAME as beta, but that means that application created also will be beta.

Tell us if that is ok for you, based on this we consider true S3 location support sooner or later.

Thanks for raising this and helping us to improve.

Regards, Galyna

comments: author: Douglas Kolpien
body: Thank you for the reply [@Halyna Berezovska](/t5/user/viewprofilepage/user-id/3865505)

With our current structure, changing out APPLICATION_NAME to beta would not work.

A solution supporting true S3 location would be ideal.

We can work around this now, and keep an eye on this for future implementation.

Doug


author: Halyna Berezovska
body: [@Douglas Kolpien](/t5/user/viewprofilepage/user-id/3296787) ok, we'll discuss within a team this change, I'll notify you once we have an update for you.

Cheers, Galyna


author: Halyna Berezovska
body: [@Douglas Kolpien](/t5/user/viewprofilepage/user-id/3296787) try the next version of elasticbeanstalk pipe 0.8.0, we've introduced new S3_KEY variable

How this works:

S3_KEY: 'prod/my-application'

The result of this will be 'prod/my-application.zip' and this s3 key will be taken when registering application version from this s3 bucket path.

Regards, Galyna


author: Oleksandr Kyrdan
body: Hi [@Douglas Kolpien](/t5/user/viewprofilepage/user-id/3296787)

Thank you for your question!

We'll investigate this feature and notify you.

Cheers,  
Oleksandr Kyrdan


Tags: bitbucket-pipelines

cloud
How do I delete user if X on Users on Plan does nothing
Asked by terry_soles:

I have a user that currently is being billed but is no longer with our company. He has no access per the View Access option but when I click the X on the Users on Plan page it does not remove him. How can I remove this user? He was the past owner but the repository was transferred to me some time ago.


Answers:
author: Theodora Boudale
body: Hi [@terry_soles](/t5/user/viewprofilepage/user-id/3718896) ,

The first suggestion I can make would be trying in an Incognito/Private window with all add-ons disabled, also make sure that you use one of the [supported browsers](https://support.atlassian.com/bitbucket-cloud/docs/which-browsers-does-bitbucket-support/), in order to check if this could be a browser related issue.

Is there another admin in that workspace, and if so, do they face the same issue if they try to remove this specific user?

Are you able to remove a different user from this workspace? Could you try this for testing purposes (and then re-add them)?

Please let me know so we can narrow down the scope of the issue and I can then suggest next steps.

Kind regards,  
Theodora

comments: author: terry_soles
body: I tried this from an Incognito Chrome browser and I am still unable to remove the user (Joshua Kornitsky). I was able to remove another user. The user in question (Joshua) used to be the Admin and owner of the repository.


author: Theodora Boudale
body: Hi [@terry_soles](/t5/user/viewprofilepage/user-id/3718896) ,

Thank you for your reply and info.

I have opened a support ticket for you for this issue, so we can discuss which workspace this concerns without exposing any private /sensitive info here publicly. You should have received an email with a link to the support ticket, one of the engineers working in your region/timezone is going to assist you in the ticket.

In case you haven't received an email, please let me know and I can post here the link to the ticket (the ticket won't be visible to anyone other than you and Atlassian staff, even if they have the link).

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud

user
Adding size: 2x to step doesn't increase services memory limit
Asked by Bogdan:

When I add **size: 2x** to **step** property, memory limits for services are not increased. The only memory affected is in the step. Is it a feature or bug?


Answers:
author: Theodora Boudale
body: Hi [@Bogdan](/t5/user/viewprofilepage/user-id/4215517) ,

This is a feature, **size: 2x** in a step increases the total available memory for that specific step, it doesn't affect the memory of any service.

A service's memory is defined in the definitions section for the specific service, and the same value will be used in all steps where this service is used.

I just replied to your other post as well with the feature request we have for the ability to configure a service's memory on a step level:

* <https://jira.atlassian.com/browse/BCLOUD-18863>

Kind regards,  
Theodora


Tags: bitbucket-pipelines

cloud

memory
Create cross-repository pull requests with REST API 2.0
Asked by dmilke:

I'm trying to create pull requests using REST API 2.0. That works fine for creation of pull requests within the same repository (both target and source branches belong to the same repository). I'm struggling to create a cross-repository pull request between forked child and fork parent. I can't figure out how to specify `source:branch:name:` input parameter. I tried to prefix it with the source repository namespace (like `dmilke:branch_name`, which works on some other hosting services), but I get `bad request (HTTP status code 400) source: branch not found:` error.

I'd appreciate if anyone can help me with this. Thanks.


Answers:
author: dmilke
body: Okay, answering to myself, perhaps someone else will find it useful...

When reading pull requests, there is a field ***source:repository:full_name:*** , which I completely overlooked. Specifying it as an input parameter, together with already mentioned ***source:branch:name:***, creates cross-repository pull request between forked repositories.


Tags: bitbucket-cloud

bitbucket-development

cloud
How to recover old repositories from my account? (Deleted by not logging in?)
Asked by twoelz:

I have not logged for a long time (3 years or so). Now I logged back into my account, no repositories were found. How can I get them back? Is that normal? Deleted by not logging in? Can they be recovered?


Answers:
author: Theodora Boudale
body: Hi [@twoelz](/t5/user/viewprofilepage/user-id/4348158) ,

I assume that your question concerns your Bitbucket Cloud account with the same email as your community account?

If this is the case, I can see that this account used to own several Mercurial repositories. Are they the ones you are referring to?

We have deprecated support for Mercurial repositories, we made an announcement about this in 2019:

* <https://bitbucket.org/blog/sunsetting-mercurial-support-in-bitbucket>
* <https://community.atlassian.com/t5/Bitbucket-articles/What-to-do-with-your-Mercurial-repos-when-Bitbucket-sunsets/ba-p/1155380>

and since July 8th, 2020 Mercurial repos have no longer been accessible.

If these are the repos you are missing, you can open a support ticket with Bitbucket Cloud support team, and request if it's possible that they provide you with a copy of these repos, if you don't have any local backup. You can open a support ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Incorrect example in email-notify pipe
Asked by Andy Osborn:

<https://bitbucket.org/atlassian/email-notify/src/master/>

In your own bitbucket-pipelines.yml examples you have "after-scripts" listed 3 times. It should be "after-script".


Answers:
author: Oleksandr Kyrdan
body: Hi [@Andy Osborn](/t5/user/viewprofilepage/user-id/4348698)

Thank you for your finding.

We'll fix this soon.

Cheers,  
Oleksandr Kyrdan


Tags: bitbucket-pipelines

cloud

email

notification
Unable to add reviewers to pull request
Asked by Travis Bartlett:

When creating or editing a pull request, I am unable to search for any users. When I attempt to do so I get a 401 error for the URL <https://bitbucket.org/gateway/api/v1/recommendations>. I am able to add reviewers from the "Recent:" list under the search box, but not able to search for other users to add them.

This occurs on multiple repositories. Other users using the same repositories also have the same problem.


Answers:
author: Theodora Boudale
body: Hi [@Travis Bartlett](/t5/user/viewprofilepage/user-id/2100837) ,

I would like to ask a few questions so we can better help you:

**1.** The PRs that have this issue, are they PRs from e.g. a branch of repo-A to another branch of the same repo-A?  
Or are they PRs from a fork to the main repo?

In case they are PRs from a fork to a main repo, and the users you want to add as reviewers don't have access to the fork, you won't be able to add them while creating the PR, since they don't have access to the fork. However, once the PR is created, it is created in the main repo, and then you should be able to edit the PR and add the reviewers.

**2.** What browser are you using and which version? Can you reproduce the same issue in an Incognito/Private window of this browser, with all extensions disabled? This is to confirm whether the issue may be related to the browser or not.

Kind regards,  
Theodora

comments: author: Travis Bartlett
body: Hello [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086) ,

1. These are PRs from one branch to another within the same repos.

2. I am using chrome 89.0.4389.128 on Windows. The issue did not occur in an incognito window.

Logging out of my Atlassian account and then relogging in prompted me to re-verify my email, and now the reviewer list is working again. I and the other users I know were effected all log in using the "Continue with Google" option, so perhaps it was related to that connection.


author: Kathryne Dunlap
body: I was having the same issue! It had been occurring for me and a teammate since April 12, we were unable to add any reviewers to PRs. I'm using Chrome version 91.0.4472.19. I'd updated it a couple times over the past 2 weeks in hopes that would make a difference, as well as disabled my extensions, but I saw no difference.   

I logged out and then back in using the "Continue with Google" option and the situation appears to have resolved.   

Below is a screenshot of the problem occurring, in case that's useful.  

![Screen Shot 2021-04-26 at 6.25.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/140557i618981BEB32873D8/image-size/large?v=v2&px=999 "Screen Shot 2021-04-26 at 6.25.39 PM.png")


Tags: bitbucket-cloud

cloud

pull-request

review