youngmon/atlassian-qna huggingface dataset:
Possibility of switching/transferring of domain for JIRA and Confluence.
Asked by Tejaswi_ Mankala:

Possibility of switching/transferring of domain for JIRA and Confluence.

Examples : From company1.jira.com to company2.jira.com along with all projects, tickets, task, etc...

From company1.confluence.com to company2.confluence.com along with all pages, notes, comments, et


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

On Cloud, all domains will be \<something\>.atlassian.net - you can change \<something\> in the site settings, and keep everything (it's not moving anything, it's changing the site's name and location)

comments: author: Tejaswi_ Mankala
body: Thanks for your response!

Could you please provide the detailed steps for changing the domain name which could be helpful for us.


author: Tejaswi_ Mankala
body: But we need to migrate the existing projects, tasks etc from JIRA to the new domain without renaming it.


author: Nic Brough -Adaptavist-
body: See <https://support.atlassian.com/organization-administration/docs/update-a-product-url/> for changing the url.

Migrating projects from one Jira installation to another is a completely different story.

I would start with a look at the Jira Cloud Migration Assistant first (it can do Cloud to Cloud), then look in the marketplace for migration apps.


author: Tejaswi_ Mankala
body: Thanks for the update, But is there any way that it should not show redirected urls in the url Coumn for the deloitteusiinc which I have attached below![urlredirect.png](https://community.atlassian.com/t5/image/serverpage/image-id/249782i6FA85F97EA3969B6/image-size/large?v=v2&px=999 "urlredirect.png")


author: Nic Brough -Adaptavist-
body: I do not understand the question. If you change the name of your site, there's no redirection involved.


Tags: cloud

confluence-cloud
Contributors summary macro displaying incorrect data
Asked by Shir Shtein:

We need to understand if Atlassian has fixed the bug of the macro "contributes summary" The bug is if there are more then thousands of pages in Confluence, this macro is giving wrong data )


Answers:
author: Alex Koxaras _Relational_
body: Duplicate here: <https://community.atlassian.com/t5/Confluence-questions/Contributors-summary-macro-displaying-incorrect-data/qaq-p/2320655>


Tags: confluence-server

server
Calculation failing during the editing record
Asked by HR:

Hello,

I have a large calculation of the product maturity scoring from many fields where many fields give a score 0 or 1. Some other fields take the scoring number from the range (like for example a number of issue tickets from the product).

The overall calculation works fine, except for one annoying piece. When I try to edit one record and click on edit from the TableView and form is opened. The number which is calculated (SCORING RESULT)![Screenshot 2023-04-04 at 9.23.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/249680i058AD22C6F29B3B2/image-size/large?v=v2&px=999 "Screenshot 2023-04-04 at 9.23.53.png")

is not going to be calculated from the 0, but going incrementing higher and higher.

I need always click on all fields which the calculation is taking back and forth to get the calculation right.

Is there any way how to fix this?

For example, reset button within the form of editing form of the record?

Thanks

Jaromir


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@HR](/t5/user/viewprofilepage/user-id/3626911)

I think the calculations work on form load

While I expect they should be triggered only on "user action" (a parameter in the rule macro)

Alex

comments: author: HR
body: Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

I change all rules to be triggered on "user action" only, but this is stay the same.

Strange thing is that correctly working only the first record on the table view. The remaining records are not calculated.


author: Alex Medved _ConfiForms_
body: I dont know if you need to change all the rules to be "user action" only, but the idea is to trigger calculations only when user does something

Cannot tell much on the second issue you have mentioned without seeing the configuration of the form


author: HR
body: Unfortunately, my code is large enough to paste it here.

One strange thing is that it's correctly calculating only first record.


author: HR
body: Is there any way I can also try to add the field with the action button (within the form} which will reset the scoring to 0 and then trigger calculation again?


author: Alex Medved _ConfiForms_
body: You can [open a support ticket](https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form) with us and share your configuration there if sharing it on a public forum is not an option

Alex


Tags: confiforms

confluence-server

server
Contributors summary macro displaying incorrect data
Asked by Shir Shtein:

We need to understand if Atlassian has fixed the bug of the macro "contributes summary" The bug is if there are more then thousands of pages in Confluence, this macro is giving wrong data )

This bug is from 2020


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Shir Shtein](/t5/user/viewprofilepage/user-id/4508926) ,

are you talking about the following bug <https://jira.atlassian.com/browse/CONFSERVER-60240> ?

Fabio

comments: author: Shir Shtein
body: Hey Fabio,

Thanks for answering me. Not that it's not showing zero, it shows incorrect numbers on this macro because there are a lot of pages to count in


Tags: confluence-server

server
Confluence - No option to Synch the User directory
Asked by venkatesh vp:

Hi,

I have a user login issue. The user complains unable to log in to confluence. The user is not available in the crowd and if I understand correctly, if no user is found in the crowd directory, the authentication check will happen in the next User directory as per the priority.

I have a User directory and I don't see a synch option. So I would like to know how to synch the User directory and Why I am not seeing the Synch option, though I am the admin.

Confluence Version: 7.13.7


Answers:
author: venkatesh vp
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)we have 3 directories configured on the confluence side, in the following sequence.

1. Internal
2. Crowd
3. Microsoft AD

I see an option, Synch for Crowd but not for Microsoft AD.


author: Brant Schroeder
body: [@venkatesh vp](/t5/user/viewprofilepage/user-id/4808278) Can you share some additional information about your instance. Are you using crowd server or something else as your user directory?

comments: author: venkatesh vp
body: Hi [Schroeder](https://community.atlassian.com/t5/user/viewprofilepage/user-id/769100),

Yes, we do use the crowd server. The user is not available in Crowd, So we moved the priority of the user directory above Crowd in the Confluence user directory. But I don't see any synch option for the User directory, but I see a synch option for Crowd.


author: Brant Schroeder
body: [@venkatesh vp](/t5/user/viewprofilepage/user-id/4808278) The Confluence directory is a local directory in the application so there is not a sync that occurs. So if the user is in the local Confluence directory once you add them they are there and no sync is needed/possible.


author: venkatesh vp
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) We have 3 user directories configured in Confluence in the following sequence.

1. Internal
2. Crowd
3. Microsoft AD

Crowd has an option, Synch but not Microsoft AD.


author: Brant Schroeder
body: [@venkatesh vp](/t5/user/viewprofilepage/user-id/4808278) AD setup through LDAP should have the ability to sync. Can you confirm that the directory is correctly setup and working?


Tags: confluence-server

login

server

sync

user-directory
??????????????
Asked by denny yamazaki:

?????????????????????????????

??????????????????????????????????????

?????????????????????????????????????


Answers:
author: Brant Schroeder
body: [@denny yamazaki](/t5/user/viewprofilepage/user-id/5186316) Welcome to the Atlassian community

You can look at attachments in each space that is the best way to find them. <https://support.atlassian.com/confluence-cloud/docs/manage-uploaded-files/>

comments: author: denny yamazaki
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

???????????


Tags: cloud

confluence-cloud
Have lost ability to update a Confluence page from a template
Asked by Helen Smart:

I have admin status in Confluence and permissions for everything in this Space except for Export, which isn't an issue.

When I click on the option a workmate has made which fires off a template to create a sub-page, the Publish button is disabled. When I hover over it, there's a red circle with diagonal bar symbol indicating that it's not working. I cannot save the new page.

I have used this template before, but not in the last couple of weeks. It was working OK a few weeks ago.

As you can see in the screenshot there are page restrictions, but the setting is still "anyone can view or edit" - The restriction is just an Inherited View Restriction which I don't think applies at all to the problem I am having.

Can anyone help with this?

![ConfluenceTemplateProblem.jpg](/t5/image/serverpage/image-id/249645i74371D034C5993A3/image-size/large?v=v2&px=999 "ConfluenceTemplateProblem.jpg")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Helen Smart](/t5/user/viewprofilepage/user-id/1157003)

You have to give a title to your template to publish it. And from what I see, you haven't place a title.


Tags: cloud

confluence-cloud

template
How can I search in a page?
Asked by Gerlinde Eymann:

all search makros focus on Space, you can restrict your search per label, Can I restrict the search per page.

I want to have a nice way to search instead of using STRG \& F keyboard


Answers:
author: Craig Nodwell
body: Hi [@Gerlinde Eymann](/t5/user/viewprofilepage/user-id/4976771) here's a page reference for [Search Syntax In Confluence.](https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/) This should get you started on your solution.

comments: author: Gerlinde Eymann
body: this does not answer the question. I want to limit the search in the page. the Search Syntax refers to all confluence spaces (or to one space) depending on the where you use it.

I want to restrict the search in a page.


Tags: confluence-server

server
Remove white space in Include Pages - solution needed
Asked by PJ Dal Pozzo:

Hi everyone!

We use many include macros on our pages as content is repurposed, including banners across multiple pages with images. Every time we add a include page, Confluence adds extra white space before and after the include (estimate top = 1 extra line, bottom = 2-3 extra lines) which is a waste of screen space especially when we are adding multiple include pages. How do we get rid of these extra line breaks on every include page?

![include_white_space.PNG](/t5/image/serverpage/image-id/249632i0684909C6E64131C/image-size/large?v=v2&px=999 "include_white_space.PNG")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@PJ Dal Pozzo](/t5/user/viewprofilepage/user-id/5091612)

There was a reported bug here <https://jira.atlassian.com/browse/CONFCLOUD-62519>, but it's closed as there wasn't a lot of interested from users. Didn't affect many teams I guess. I don't think you can do anything about it for now. So you can either create a new support request to Atlassian to open it as a bug again, or vote and comment on the above issue with the possibility of being reopened.


Tags: cloud

confluence-cloud

include-macro
How to stop users being automatically added as page watchers when submitting a ConfiForm?
Asked by Chloe P:

Hi,

I have created a ConfiForm in Confluence, however, every time someone submits the form, it automatically adds them as a page watcher. This means every time another user submits a form, they get notified. We have used ConfiForms before on other pages and have not come across this issue before and I can't figure out what's different this time. Is anyone able to help explain why this is happening and how we can stop users automatically being added as watchers after submitting?

Thank you!


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Chloe P](/t5/user/viewprofilepage/user-id/5186186) and welcome to this Atlassian community

I believe that your form has a file/attachment field, right? The way Confluence works by default is it adds a user who has uploaded an attachment as a page watcher

Good news is that you can "fix that" - Add the following ConfiForms IFTTT macro to your form

<https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-RemovePageWatcher>

And set it in a way that the

* "Page watchers to remove" parameter has a value*\[entry._user\]*

Alex

comments: author: Chloe P
body: Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) thank you!

This has been a great help and solved our issue :)


Tags: confiforms

confluence-server

server

watch
JIRA Macro not rendering after creation.
Asked by Sarah.Prouse:

Help :)

For any new page I am creating with JIRA list macros, after publishing the JIRA list, the display isn't rendering properly. When trying to edit the macro, the options to change the width of the list don't appear.

Here's how it used to look

![JIRA Macro List - good.png](/t5/image/serverpage/image-id/249639i08C0DB1FF290AEC5/image-size/large?v=v2&px=999 "JIRA Macro List - good.png")

This is how it looks now

![JIRA Macro List - bad.png](/t5/image/serverpage/image-id/249640iDE61F157D8DD3526/image-size/large?v=v2&px=999 "JIRA Macro List - bad.png")

And this is what it looks like when editing - no options to change the width of the list.

![JIRA Macro List - edit.png](/t5/image/serverpage/image-id/249641i715D7B867539BCA4/image-size/large?v=v2&px=999 "JIRA Macro List - edit.png")

<br />

Is anyone else having this issue?


Answers:
author: Ash Sandhu
body: I'm experiencing the same issue and have tried the proposed solutions up top. I put in a support ticket with Atlassian will update once I get a response, it's reassuring to know I am not the only one.

comments: author: Ash Sandhu
body: I've received an update from Atlassian Cloud Support. They report that a recent release for rendering content seems to be the issue. They are working with the development team on the solution, and a root cause has been identified with an ETA on resolution being tomorrow.

<https://community.atlassian.com/t5/Confluence-questions/JIRA-Macro-not-rendering-after-creation/qaq-p/2320529>


author: Alex Koxaras _Relational_
body: Hi [@Sarah.Prouse](/t5/user/viewprofilepage/user-id/5187257) and welcome to the community,

In cloud, to be honest, I don't recall this macro to have the width option. However, what you can do is to go full width on the whole page. That should solve your issue:

![make full width.png](https://community.atlassian.com/t5/image/serverpage/image-id/249688i3E36CC67073FE3D2/image-size/large?v=v2&px=999 "make full width.png")

comments: author: Sarah.Prouse
body: Thanks for the welcome and answer [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

The option for width has always been there up until this week and unfortunately the page is already full width.


author: Alex Koxaras _Relational_
body: [@Sarah.Prouse](/t5/user/viewprofilepage/user-id/5187257) if you are referring to these options:

![width.png](https://community.atlassian.com/t5/image/serverpage/image-id/249691i6B5464DFC9656B17/image-size/large?v=v2&px=999 "width.png")

Then what you can do is to remove the jira macro and place it again. They will appear the first time. Afterward they kinda disappear, which it could be a bug.


author: Sarah.Prouse
body: Already tried that several times - it's very weird


author: Alex Koxaras _Relational_
body: On my instance, and with one jira macro it works fine (remove it and insert it again, display the width options). If you are not experiencing this, then try on a new page and see how it behaves. If the problem persists then contact Atlassian.


Tags: cloud

confluence-cloud
Using REST Api, I need to get Content Report data for a particular wiki page
Asked by Prakash Kharvi:

Using REST Api, I need to get Content Report data for a particular wiki page for a particular time period. E.g., of content report data:

1. Views since creation
2. Views in selected date range
3. Contributors
4. Unique viewers
5. Engaged users
6. Page Versions


Answers:
author: Mattia _bitvoodoo ag_
body: Hello [@Prakash Kharvi](/t5/user/viewprofilepage/user-id/4996528)

Since you mention Content Report. Is it possible that you are using the [Viewtracker](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence) app for tracking content visits?  
If so, you can find the [documentation](https://bitvoodoo-apps.atlassian.net/wiki/spaces/BVVIEWTRACKER/overview) and [endpoints of the Viewtracker API](https://app.swaggerhub.com/apis/bitvoodooag/Viewtracker/) here.

If you have any further questions about the app, feel free to contact our [support.](https://support.bitvoodoo.ch/)

Best regards,

Mattia


Tags: confluence-server

server
My URL subscription calendars will sometimes show an error reading: Unable to Load Events
Asked by Carolina Trujillo-Smith:

I've just subscribed to three different calendars using the URL subscription option in my Confluence calendar. However, the last calendar I added is showing the error: Unable to Load Event. I created the iCal link from Bamboo, which is our HR software.   

No amount of searching on the Atlassian/Confluence help pages have I found a solution for this. Anyone else come across this issue and resolved it?


Answers:
author: Carolina Trujillo-Smith
body: I tested out the iCal Feed URL in Google, and it works fine but I keep getting the Data error in Confluence. It's a public feed with no restrictions, so there doesn't seem to be an obvious reason why it doesn't work. While each URL starts with a similar address, each one has a unique ID.


author: Riley Venable
body: It seems that there might be an issue with the iCal link created from Bamboo for the last calendar which is causing the error "Unable to Load Event" in Confluence. One possible solution is to check if the iCal link is correct and try again. If the issue persists, you can try to troubleshoot by testing the iCal link in a different calendar app to see if it works or if there are any error messages. Additionally, you can also try to check if there are any issues with the permissions or settings of the calendar in Bamboo that might be causing the issue. If none of these solutions work, you can reach out to Atlassian Support for further assistance.


Tags: calendar

cloud

confluence-cloud

subscription
Page properties report macro turn off default sort
Asked by Sebastien D:

Hi,

I use Confluence Version 7.4

Is it possible to turn off the default sorting of the columns in the Page properties report macro?  

I'd like the columns to appear as they are in the child pages.

Seb


Answers:
author: Brant Schroeder
body: [@Sebastien D](/t5/user/viewprofilepage/user-id/5187033) welcome to the Atlassian community

There is no way to turn it off. You can change it though <https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html>

comments: author: Brant Schroeder
body: [@Sebastien D](/t5/user/viewprofilepage/user-id/5187033) Can you accept this answer to help others with the same question?


Tags: confluence-server

server
Is anyone else unable to view version history today?
Asked by Chad Knighten:

We're having issues viewing file version histories. This was working fine last week.

I've found a work around by viewing the properties of a file then using the back button of the browser, which then locks the previous page preventing expansion of the file tree. After choosing another page, and then going back to the original, the version histories are accessible.

Is anyone else having this problem? Is this a known bug?

Before workaround:

![image.png](/t5/image/serverpage/image-id/249553iE0EB6C1EBA4DF237/image-size/large?v=v2&px=999 "image.png")

After:

![image.png](/t5/image/serverpage/image-id/249554i00F8EC8C40012769/image-size/large?v=v2&px=999 "image.png")


Answers:
author: G subramanyam
body: Hi [@Chad Knighten](/t5/user/viewprofilepage/user-id/3809848) welcome to the Atlassian community.

Today, I didn't face this issue and able to view the versions. However yesterday, their is "[Degraded performance impacting Search capabilities and signups](https://confluence.status.atlassian.com/incidents/bg6qjntdgqfl)" incident reported and resolved by Atlassian team.

I would request to check with in-house Confluence admin with your screenshot.


Tags: cloud

confluence-cloud
Cannot delete user
Asked by gtirloni:

I can disable users but cannot delete them. This is the error message in the logs:

\`\`\`2023-04-03 17:42:20,011 WARN \[http-nio-8090-exec-21\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:\\n -\>\[null\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #176540017)  
-- url: /admin/users/removeuser-confirm.action \| userName: admin \| action: removeuser-confirm \| referer: [https://wiki.example.com/admin/users/removeuser.action?username=john%2Bdoe](https://wiki.fluidproject.org/admin/users/removeuser.action?username=john%2Bdoe) \| traceId: a0a9453cd07c9f90

\`\`\`

This was happening with 8.0 so we upgraded to 8.2 to try and fix it but the error continues.

Any advice? We need to delete users so we can migrate to Confluence Cloud.


Answers:
author: Earl McCutcheon
body: Hello [@gtirloni](/t5/user/viewprofilepage/user-id/629331) ,

Thank you for reaching out to the community, and the error you are running into looks similar to the following issue but with a different set of database tables experiencing a synchronization issue (Noting the issue described in the KB below is related to a comment synchronization issue as opposed to user management issues) and we will need additional details from your instance to narrow this one down:

* <https://confluence.atlassian.com/confkb/unable-to-add-comment-due-to-sql-server-error-aonotification-table-321854221.html>

It looks like you have already reached out to our internal support team to look into this further, and our Confluence support team has requested some additional information to dig deeper into this error please review and reply to the support request at the following link so we can start narrowing down the cause:

* <https://getsupport.atlassian.com/servicedesk/customer/portal/14/CSP-316168>

Regards,  
Earl


Tags: confluence-server

migration-customer-care

server