youngmon/atlassian-qna huggingface dataset:
How do you copy a template
Asked by Chuck Gould:

We currently have Confluence 3.4.9. We are considering upgrading to Confluence 4.x or 5.x when it is available.

We have a lot of live templates using the CustomWare scaffolding and reporting plugins that are quite complex. Previously they have been developed with wiki markup and copied into various wiki spaces where I have space admin access by copying the wiki markup.

With 4.x and above and the elimination of the wiki markup editor I don't see how I can copy a template from one space to another.

Is there a way to:

- access wiki markup for copying the template

- copying a template from one wiki space to another

- importing a page into a wiki space as a template with space admin access

without this capability, the attraction to upgrade actually loses functionality. Manually recreating the templates in multiple wiki spaces is not an option as they are complex enough to make manual replication problematic.

Please give some guidance on this issue as it affects our ability to upgrade.

Thanks!


Answers:
author: Bob Swift (personal)
body: You should be able to just select all, copy, and paste with the new editor. If you really want to retain the wiki markup, you can use the [Wiki Plugin for Confluence](https://bobswift.atlassian.net/wiki/display/CWP)


author: Radek K???
body: I was just solving same problem and actually there is a easy way, even if you use blocks:

When you are editing confluence page, in top-right corner is \<\> and it opens source editor. This way you can just copy-paste whole template into new one.

Confluence version 6.8.5

comments: author: AleGsander
body: I did it the same way as Radek. The Macro is named 'Source Editor'. If the symbols \<\> are not displayed on the top right corner (only in edit mode) ask your administrator. he can configure that feature also for users.

Additional information for the feature / add on:  
[https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview)

This is developed by Atlassian Labs, some developers of Atlassian:  
<https://marketplace.atlassian.com/vendors/33202/atlassian-labs>


author: David Pressley
body: Can you access source editor from a Global template in edit mode? I am unable to... that is, no \< \> button


author: EPS Software Engineering AG
body: Hi Chuck,

Our Add-on Page Tree Creator works a bit different than the Confluence templates. The PTC-templates are based on normal confluence pages. So copy a template is a very easy task.

Try our [**Live Examples**](https://focuspro.eps.ch/display/PEPSMarktExample/Marketplace+Examples) (no registration needed).

**[Marketplace link: Page Tree Creator](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeCreator/server/overview)**.

Regards,  
Stephan


author: Chuck Gould
body: Thanks Bob,

It should have been obvious, but it wasn't. When viewing page source a CTRL-A selected all and then CTRL-C to capture and then CTRL-V to paste into a template.


Tags: copy

scaffolding

template
Is there a way to disable notifications in a space?
Asked by Rene Duquesnoy:

I have a space that I don't want any emails generated for.


Answers:
author: AndrewA
body: Hi Rene,  
There is no way to block emails on a perspace level. However, the easiest thing I can think to do is to create a filter on the mail sevrer that Confluence uses that looks for the presence of the spaces URL in the body (for example 'http://localhost:8090/display/TEST') which then blocks those emails from going out.

Cheers,  
Andrew

\*EDIT\*

This seems like a good feature request to me as well. With that in mind, I have create the following.

[Block emails/notifications from a specific space](https://jira.atlassian.com/browse/CONF-28326)


author: LuizA
body: Hello Rene,

In this case you can stop watching this space by the following:

1. Choose **Pages** in the space sidebar.
2. Choose **Stop** **watching this space**in the top right

For more information about notifications in Confluence you can take a look at this article:

<https://confluence.atlassian.com/display/DOC/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content>

Hope this helps.

Kind Regards,

LJ.

comments: author: Rene Duquesnoy
body: Sorry. I don't think I explained my situation well. I don't want any notifications for any users on a space, even if a user is watching a page. We have sensitive information on Confluence and it should never be sent via email.


Tags: notification
Using Confluence 3.2, how do you change the "Creator" of a Space
Asked by David Hoffman:

We are in a position where an employee has left and we need to change the ownership of one of our public spaces.

I, as the System and Confluence Admin, can't for the life of me find the ability to change characteristics of a Space owned by someone else.


Answers:
author: LuizA
body: Hello David,

Actually we don't have a native option to perform this kind of task in the Confluence's User Interface, so I would like to suggest you some approaches in order to help you with this question. To achieve this goal of change the creator of a space you could follow one of these approaches:  

\* If you're able to perform an upgrade into your Confluence to a more recent version, you could use the Copy Space plugin to copy each of the spaces to a new space key, so by this way the user who copies the space becomes the new creator of the space. Just a side note, this would also change the URL of all the pages in the space. More information about the plugin can be found here:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugin.copyspace>

<br />

\* Or another option would be to add a new space, then move all the pages from the space into the new space created, in this option Confluence will automatically fix all internal links and so they'll point to the new space. This will also offer people a redirect if they send a request to the original URL.  

Hope this helps.  

Kind Regards,  

LJ.
"Likes" affecting search results
Asked by Bimmel:

In recent versions of Confluence, I see a "Like" feature has been implemented. My users are really enjoying as they are accustomed to this notion via Facebook and similar products.

What I'm wondering is if the popularity of a page (via likes) can or could affect the search results? If so, could these searches be seen in a third-party search engine?

Thanks!


Answers:
author: Chung Park Chan
body: In Confluence 4.2, the "Like" feature was introduced and is stored in the 'likes' table inside the database. The effects of the likes can be viewed [here](https://confluence.atlassian.com/display/DOC/Likes+and+Popular+Content#LikesandPopularContent-Effectsoflikingcontent).

For the third party search engine, I don't think they can.

comments: author: Bimmel
body: What's the relationship between Confluence's search engine and being featured in a Popular tab or Recommended Updates?

What I'm hoping for is this scenerio: Page foo (v2) is well liked (lets say 100 likes). Page foo (v1) is less liked (50 likes). When you search for "foo", the v2 page is listed higher in the search results because its liked more often than other similarily named page.

That's unfortunate to hear that the data the Like feature cannot be captured outside Confluence's default search.
User not showing up in AD Groups
Asked by Richard Wollenberger:

We have a new user who is a member of several Active Directory 2008 Groups. In Confluence 4.3.2, his user appears, but only some of the group memberships are showing. As a member of the IT Department he needs access to areas in the Wiki which are secured. Because Confluence does not see him as part of these groups he cannot access required information. I'm not sure why his account is not reading properly from Active Directory, and I'm not sure how to proceed.


Answers:
author: Yilin
body: I think you should check the synchronization log, it could be some failed over there. Otherwise, AD 2k8 is pretty new, i think you can create a support request for a further analyse.

comments: author: Richard Wollenberger
body: AD2K8 has been running here for 2 years, and this is the first user we've had this problem with. I did open a support case, so I'm hoping for some help, but thanks for the assist!
Database & Licenses Migration to New Server
Asked by Brain Broughton:

Initial setup, attempting to connect to an existing database as we want to move from a 32 bit server to 64 bit server, using Ubunto 12.10, what is the best method to implement a fresh build to connect to the database and how do we move our license from the 32 bit server to the 64 bit server?

Please note we have established a database connection to the new 64 bit server for testing purposes but we now want to attach to the production database, both databases reside on the same SQL server. The new server is currently using an evaluation licenses.

<br />


Answers:
author: Brain Broughton
body: Confluence, but I have been able to point the new server to are existing database and have applied our current license and all is good.


author: Yilin
body: Well, no idea which product you're referring, but Atlassian product do not make difference on x86 and x64 bit system, the license should be the same. Depends on the product is could be in the database could be in the configuraiton file.


Tags: migration
Access to market place with developer license
Asked by Martin Bachl:

Hello,

we are using on our test system a confluence developer license. Is there a way to access the market place with this system? We want to evaluate somme add-ons.

Best regards

Martin Bachl


Answers:
author: Martin Bachl
body: Got the solution, the UPM module was outdated. After applying the update the access to the market place was possible


author: Yilin
body: Marketplace is not running regarding to the Atlassian License, you probably need to apply the evaluation license individually for each plugin.
Include Page "Browse" doesn't see all pages
Asked by Steven Cardinal:

I am space administrator for the current space. Within this space I have a page called "Image Library" with a number of child pages - 1 for each image related to our product.

Also in this space I have a Documentation page. I have created a page under Documentation and am using an Include Page macro to insert a child page from my Image Library. The "Browse" box will not show me the pages under Image Library. It \*does\* show me some pages and, if I just manually type the entire page name into the box and save or preview the page, the page does get inserted properly. So it appears the browse function is broken in some way (of course, a true browse button rather than just using autocomplete would be far more useful).

How do we go about troubleshooting this? We just upgraded to the 4.3.7 a couple days ago. The pages we are browsing for are newly created, and I can see \*some\* pages, so I don't have any reason to believe it is upgrade-related.


Answers:
author: Sean King
body: It sounds like you need to reindex your content. If you're a confluence administrator go to "Confluence Admin \> Content Indexing" and click Rebuild under "Search Index" and "Did You Mean Index".

comments: author: Steven Cardinal
body: Thanks, will have our admin do that for us. Is this something that should be done on a regular basis (to your knowledge) and, if so, is there a way to automate/schedule it?


author: Sean King
body: My understanding of that macro is there isn't a "browse" box. It's only an live search box. It won't show you anything unless you start typing.

I've experienced strange things with the live search before. The way I got around it was by not typing in the entire page name or user name. Instead type most of it and click on it when it pops up.

You also have to make sure if you're fully typing in the name of a page in a different space, you don't forget the space key before like what the macro browser says.

comments: author: Steven Cardinal
body: Thanks, yes, I should have said Autocomplete rather than Browse.

In my case, I start typing the page (both pages are in teh same space) and the name never shows up. Even when I get the entire page name in, the dropdown says "Not found". That being said, if I leave the page name in the macro and preview or save the page, the included page \*does\* show up, so I know the page name is currect and that my permissions are correct.

I'm guessing there's some sort of index for the Autocomplete that is messed up.
Cannot stop Confluence sending an automatic email to a new user
Asked by Felicity Chapman:

When you create a new user in Confluence 4.3 there is an option called "Send an email to the user you have just created, which will allow them to set up their password." This option does not appear to work.

Even when I disable this option, the new user is automatically sent a message by the wiki. This is really annoying as I want to create logins for new customers, test that they see the appropriate spaces and only then send them details of their account.

Any ideas of ways to stop this email being sent?


Answers:
author: AndrewA
body: Hello Felicity,  
I tried this out in Confluence 4.3 and found the same behavior where despite the box being unchecked the email was still sent out. I then tried this out in the latest release (5.0.1) and found the function to behave as it should and the email was not sent. With that in mind, I would adivse upgrading to 5.0.1 where this appears to be fixed. If upgrading is not an option then my next ideas would be either to block the email with a filter at the mail server level OR to use a different email when creating the accounts (aka, send them all to yourself or some bogus account upon creation).

Cheers,  
Andrew Campbell


Tags: email

user-management
Anyone have shibboleth and delegated LDAP working
Asked by Scott Hall:

I have a confluence 3.5.17 installation that needs to grab users and groups from LDAP and use SSO via the shibboleth authentication plugin.

I have users and groups coming over fine using a extneral (delegated "copy user on first log in, synchronize groups") Generic LDAP directory configuration.

But when I use shibboleth only the users REMOTE_USER gets copied into the directory. NOte that my iDP does not provide group info for users.

So I guess I'm looking for a way to authenticate via shibboleth and then query ldap to user and group info for the internal directory.  

Any clues would be appreciated!

Scott


Answers:
author: Scott Hall
body: By the way this turns out to be possible but only if you can expose your group(s) in an attribute via the IdP. And then it is somehwat limited. We are pursuing a solution using full synchronization of LDAP or writing a custom authenticator serpah class.


author: Sajjad Hussain
body: i am installing and configuring shibboleth will you guide me about its configurations?


Tags: ldap
Wrong Unicode Chars for some messages in confluence
Asked by Manuel_Hilbing:

We are currenty testing confluence and find some unicode errors in the german language pack. confluence-language-pack-de_DE-5.0.0-beta5-translations-v2r6420-2013-02-12.jar

WRONG -\> ./com/atlassian/plugins/editor/i18n_de_DE.properties:tinymce.atlassian.insert_menu.tooltip=Mehr Inhalt einf\\uFFFDgen

RIGHT -\> ./com/atlassian/plugins/editor/i18n_de_DE.properties:tinymce.atlassian.insert_menu.tooltip=Mehr Inhalt einf\\u00FCgen

Where can we get the current language pack for confluence 5.0.1?


Answers:
author: Jozef Kotl?r
body: See [translations.atlassian.com](http://translations.atlassian.com) - there are newest translations. You can even correct these small mistakes there and download immediately.


Tags: confluence-app

i18n

language
question regarding show-if macro
Asked by Bruce Schlueter:

Hi all,

we are playing around with the Visibilty plugin, especially the "show-if" macro. On first sight it works as it should, the content is only shown to the specific user. But it seems that this can be easily be shown by clicking on "View source" or "View storage format". This shows the content to everybody regardless of the permission. Is there a better way to use the macro? Right now we just use it within the page. We are running Confluence 4.3.2 and Visibility Plugin 2.0.3.

Thanks for any input,

Bruce


Answers:
author: Sean King
body: What we've done is have the content that is restricted on a different page and use the include macro that's surrounded by the show-if macro. That way if they view the source or advanced confluence search they will only see "include page: blaa blaa".
I can't edit office document such as word, in win7 office 2010 IE 9
Asked by lily56:

When I click "Edit Document"? in word program show "Disabled by default this web server access, because it is controlled by basic authentication and does not use secure socket layer (SSL)."

![](../../upfiles/3_2.png)


Answers:
author: RianA
body: Hi there,

It seems that you didn't configure Confluence to run in HTTPS/SSL. Please bear in mind that it is required to run Confluence with that protocol for Edit Document. Perhaps you could follow [this documentation](https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector) and check.

comments: author: lily56
body: But if winxp+office2007+IE8 can edit document?why?
Failed to enable add-on Gliffy Confluence Plugin
Asked by Roger Jacques:

I'm getting a failure to load Gliffy under Conf OnDemand. After importing a space, I realized that I needed to add Gliffy to my OnDemand account (unknown macro {Gliffy}) - I added Gliffy to my Conf OnDemand, turned the application access off and on, and tried to enable the plugin manually in the Manage Add-on area.


Answers:
author: Michael Knight
body: Hi Roger,

When you say you "added Gliffy to my Conf OnDemand", do you mean that you added it via https://my.atlassian.com? If yes, could you please open a [Support case](https://support.atlassian.com) with us inthe OnDemand Support project referencing this issue and we'll look into it for you?

comments: author: Roger Jacques
body: Yes, that's right - I activated it on my OnDemand trial.

Thanks, I created the ticket.


Tags: cloud

confluence-cloud
Who is watching a Confluence page
Asked by Tony LoCoco:

non-space admins used to be able to see who was watching a Confluence page. There was a + sign in the upper right hand corner of the page. Today that + is gone.

How can a non-admin see the watchers?


Answers:
author: Vera Henrichs
body: How about this idea? <https://jira.atlassian.com/browse/CONF-40582>

Please vote!


author: Michael Knight
body: The only '+' symbol in the top-right of a page I can recall was the old 'Add' button, but this never allowed non-admins to view who was watching a page. Can you show us what you mean? Perhaps a screenshot or a link to old documentation?


Tags: cloud

confluence-cloud
Jira within Confluence
Asked by Volker Wend:

I try to integrate the "JIRA Issues Macro" with a due date. As soon as I add due, I get the following error:

Unable to generate JSON Output\<br/\>class java.io.IOException

key;summary;assignee;due

Whats wrong ?

Volker


Answers:
author: HosseinA
body: Hi,

This sounds a lot like this bug: <https://jira.atlassian.com/browse/CONF-27056>

Cheers


author: Volker Wend
body: I changed my query to only included issues with a duedate. No change in behavior...


author: Chung Park Chan
body: Does this happens to issue without due date?


Tags: jira
RTL languages Support in confluence 5
Asked by Ron Assa:

Is Confluence 5 has RTL languages (like Hebrew) support?


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: I beleive there's a feature request open for that here \> <https://jira.atlassian.com/browse/CONF-1373> but currently it doesn't support RTL.


author: Paz Grimberg
body: You can use Methoda's RTL for Confluence app:

[RTL for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1228597/rtl-for-confluence?hosting=datacenter&tab=overview)


author: Amir
body: Try installing this  
<https://www.mediafire.com/file/ai734g7xratpxd1/tinymce-directionality-1.0.5.jar/file>

comments: author: Amir
body: <https://gitlab.com/shelly.goldblit/confluencetinymce-directionalityplugin/-/blob/master/releases/tinymce-directionality-1.0.5.jar>


Tags: cloud

confluence-cloud
Admin user gets "No permission"
Asked by ari:

When I log in as admin on our OnDemand instance of Confluence I'm unable to do anything. The same page is displayed for anything I try saying: "You are not permitted to perform this operation.".


Answers:
author: Nick Mason
body: Hi Ari,

If your instance is more than just Confluence, make sure your admin account has Confluence [application access](https://confluence.atlassian.com/display/AOD/Managing+application+access). :)


Tags: cloud

confluence-cloud
Installation Database issue
Asked by Hristo Slavchev:

I get the below error during the Database setup step of the Confluence installation. It happens in both Confluence 4.3 and Confluence 5.0

I am using a MySQL database which is also being used for JIRA and works great with it.

The setup appears to create tables so it's not an access issue, but eventually dies every time with the below error. Please advise.

Thanks,

Hristo

Error occurred during template rendering: Invocation of method 'getRenderedTemplateHtml' in class com.atlassian.confluence.plugins.soy.VelocityFriendlySoyTemplateRenderer threw exception com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating showAppSwitcher(): Error while computing function showAppSwitcher(): Hibernate operation: Could not save object; uncategorized SQLException for SQL ; SQL state HY000 ; error code 1598 ; Binary logging not possible. Message: Transaction level 'READ-COMMITTED' in InnoDB is not safe for binlog mode 'STATEMENT'; nested exception is java.sql.SQLException: Binary logging not possible. Message: Transaction level 'READ-COMMITTED' in InnoDB is not safe for binlog mode 'STATEMENT' at /decorators/includes/common-header.vm line 4, column 49 . Contact your administrator for assistance.


Answers:
author: Faisal
body: Hi Hristo,

- Message: Transaction level 'READ-COMMITTED' in InnoDB is not safe for binlog mode 'STATEMENT';

Based on the above error, it looks like it may happen due to the binlog_format configuration for your MySQL server configuration. Anyway, I believe that the problem could be fixed as follows:  
- Create a copy of Confluence backup data  
- Open the MySQL configuration, my.cnf, using your preferred text editor  
- locate the binlog_format property, and ensure that the value is set to row:

```
binlog_format=row 
```

- Save the changes made to the file  
- Deploy a new Confluence installation, and create a new database for Confluence. Configure the installation to use this database  
- Restore your Confluence backup data

I hope that this will help, kindly let us know how it goes.

comments: author: Hristo Slavchev
body: That seems to have fixed the issue. Thanks a lot!


author: Faisal
body: Thanks Hristo, great to know that the problem is not fixed on your end.

Since this is the case, can you help to mark this post as answered?

Thanks!


author: Hristo Slavchev
body: It's really strange because the mark as answered button is not showing up any more. It was to the right of your answer. I clicked it and it came up with some error, and now it doesn't show up for me.


author: Hristo Slavchev
body: had the wrong account.


Tags: mysql