youngmon/atlassian-qna huggingface dataset:
Display attachment labels in a separate column in Confluence - how to?
Asked by Rumceisz:

Hi Everyone,

there's a demand in our Confluence regarding attachment labels.

They want the labels displayed in a separate column on Attachments page. Right now the labels are hidden and only show up when we expand the arrow on the certain attachment.

Is it possible to put a column for labels like the **File** , **Locked by** and **Modified** columns work?

Or is there a macro which displays the labels for the attachments?

Thanks in advance!

Rumi


Answers:
author: Shannon S
body: Hi Rumceisz,

This was in a previous version of Confluence, but has since been removed, and it doesn't appear that there is the intention to include it again:

* [CONFSERVER-28744](https://jira.atlassian.com/browse/CONFSERVER-28744)
* [CONFSERVER-32517](https://jira.atlassian.com/browse/CONFSERVER-32517)

However, it does appear that Bob Swift's [Advanced Tables Macro](https://marketplace.atlassian.com/plugins/org.swift.confluence.table/server/overview) can help you with this requirement.

Have a look at that and let us know if you have any questions.

Regards,

Shannon


Tags: attachment

column

label
Cannot Delete Confluence Spaces
Asked by BenW:

Hello,

I am having problems deleting spaces from my company's Confluence site. When following the [instructions in the documentation](https://confluence.atlassian.com/doc/delete-a-space-139524.html?_ga=2.252993546.200785835.1516024160-687735016.1502353518), Confluence reports that the space has been deleted successfully. However, when I return to the space directory, the deleted space is still there. No errors are reported by the UI.

I have administrator permissions and we are using Confluence server version 5.9.11.

Has anyone else experienced this issue, and is there a solution?

Thanks,

Ben


Answers:
author: Shannon S
body: Hi Ben,

Can you try:

1. [Rebuild the Indexes from Scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html)
2. And also try [putting Confluence in Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-add-ons-273875716.html#Disablingandenablingadd-ons-Disablingorenablingalladd-ons(usingSafeMode)) and see if you're able to delete the space then?

Also, does this problem occur with all spaces? You can create a test space and try to delete it.

Lastly, when you look through your Confluence logs when the space is being deleted, do you notice any errors?

Regards,

Shannon
Editing Space Permissions gives "The specified URL cannot be found."
Asked by GrayAegis:

Hi,

I've been looking into this for a couple of days now.

Running Confluence 6.5.1 on VM.

What happens is, whenever I try to edit space permissions coming from the URL, I get "The specified URL cannot be found.". It works fine from the IP address, but that doesn't help when we need to use the URL for this. All I can think of is that something in the installation is missing or broken, but I'm not sure what.

I can't find anything in the logs and I can't find anything online.

Does anyone have any ideas? Could it be something to do with the installation?


Answers:
author: AnnWorley
body: Hi Ethan,

Because you are able to reach the Space Permissions menu using the IP address of the server in the URL, but not when you use the "friendly URL" you have pretty much isolated the issue to the network/infrastructure.

There may be a proxy that needs more configuration, or perhaps your Confluence Admin\>General Configuration\>Base URL does not match the DNS URL you are using. Please verify the latter.

To help me understand more, please let me know what URL is displayed in the browser when the ."..URL cannot be found" message is displayed, and what the URL is (other than the IP) when the page **can** be reached.

If you are using a proxy, please make sure the proxyPort, proxyName and scheme are set in the connector directive in \<confluence_install\>/conf/server.xml as described in [Proxy Support](https://tomcat.apache.org/tomcat-8.5-doc/config/http.html#Proxy%20Support).

I realize you mentioned you checked the logs, please make sure to check both logs directories:

* \<confluence_install\>/logs
* \<confluence_home\>/logs/atlassian-confluence.log (note) The \<confluence_home\> directory is the path defined in the following file: \<confluence_install\>/confluence/WEB-INF/classes/confluence-init.properties

I look forward to hearing your findings.  
Thanks,  
Ann
supported databases and drivers
Asked by Computing Services:

Hi, we are currently on 5.6.6 and are planning to upgrade Confluence server to 6.6 We are also running a 12.1.0.2 Oracle database.

While reading the upgrade notes I noticed that the recommended driver is the 12.2.0.x driver while under supported platforms for 6.6, the database is Oracle 12c release 1. (12.1.0.x)

Can I confirm that this is correct? or is Oracle 12c release 2 actually compatible with Confluence server 6.6?

Thanks


Answers:
author: Timothy
body: Yes. I have used that setup before and it works.

comments: author: Computing Services
body: Thanks for the reply Timothy, We wanted to start using Oracle database 12.2 so just to confirm - Confluence server 6.6 definitely does not support Oracle 12c release 2?

Thanks again


author: Timothy
body: > Confluence server 6.6 definitely does not support Oracle 12c release 2?

Unfortunately, I cannot confirm that as I have not tested myself. You'll have to give it a go yourself.


author: Computing Services
body: Thanks for the response. I dont think i'm going to just wing it at the moment. Will install oracle 12 release 1.

Thanks again for your time


Tags: oracle

upgrade
SU for Confluence how to Log out
Asked by Robert G. Nadon:

Hi All and especially [@Andy Brook](/t5/user/viewprofilepage/user-id/853612)

I have a question on Confluence SU that I run into quite a bit. I have new users tell me, "I need access to Confluence" So I go in an SU as them and see that their access is already setup but they have not logged in before. So I get the welcome message below. I do not want to fill out the questions, but need to log back in as my user ID. There is a 24 hour timeout and I do not know how to exit SU without either filling in the answers for them (I do not want to do that) or wait 24 hours to get automatically logged out. Is there any way to exit SU via backdoor?

Thanks!

Robert

Hi \<USER NAME\>, welcome to Confluence! {#toc-hId-1787852862}
--------------------------------------------------------------

Sit back, relax, and let us show you the basics.


Answers:
author: Robert G. Nadon
body: BTW for others the only workaround I have found if you run into this is to use a different web browser until the timeout. So I always use Chrome, but when I get stuck and have to wait for user timeout, I temporarily jump to Firefox. Not ideal, but is a way around it.

comments: author: Andy Brook
body: If the user needs to be logged in /Su'd, in order to be provisioned, in order for you to grant access to spaces, then yes, that's what I'd do.


author: Robert G. Nadon
body: OK thanks Andy! Really the problem is not that I need to su to give them space access or anything, that they say I need access to Confluence without even trying to access so I su to them and then (after under my breath curse word) kindly ask them to TRY, but am stuck until they do.

Really what I need to do is to ask them first have you tried this link, but old habits are hard to break :-) Any user problem? 1st thing: SU to them and see what they see. It truly is an absolute must have tool for anyone who supports others with Atlassian tools.
Create space that looks exactly like confluence documentation
Asked by Kirill Kounik:

We would like to use Confluence Cloud as a external technical documentation by creating a publicly accessible space. And we would like it to look like Confluence documentation:

<https://support.atlassian.com/confluence-cloud/>

And individual pages like individual pages in Confluence documentation

<https://confluence.atlassian.com/confcloud/spaces-724764748.html>

How to configure a Space to look like that and/or what theme or template should we use, etc.?


Answers:
author: Stephen Deutsch
body: Atlassian uses [Scroll Viewport](https://www.k15t.com/go/scroll-viewport) to create pages like that. I would recommend giving it a try; you may be able to accomplish something really nice-looking with just the built-in themes.


Tags: documentation

template
Hidden content macro displaying in search
Asked by HH:

Hi,

I've set up a hidden contents macro for my confluence instance. This is so I can put synonyms and keywords into the page without the user seeing it.

It works fine, however I have noticed that when you search on the keywords or synonyms it shows all the data you might have put into the macro within the search result.

Can anyone think of a way to prevent that?

![searchCaputre.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/12601iB0945AA195E1AFDA/image-size/large?v=1.0&px=999 "searchCaputre.PNG")

Thanks!

Hollie


Answers:
author: AnnWorley
body: Hi Hollie,

Is the Hidden Contents macro a User Macro you wrote yourself or does it come with an add-on, perhaps? I do not find it on the list of macros that come with Confluence: [Macros](https://confluence.atlassian.com/doc/macros-139387.html)

There was an issue with hidden page properties macro content being displayed in search results in the past, it was fixed in Confluence 6.0.2 [Hidden content of Page Properties macro is available in search when you user have read permissions](https://jira.atlassian.com/browse/CONFSERVER-45352)

Please let me know more about the macro, and also what version of Confluence you are using. If it is a user macro, please post the parameters and code here so I can test it, if it is provided by an add-on please let me know which one.

Thanks,

Ann

comments: author: HH
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) This is one that someone else has written- I'm just using it:

```
## This is a macro to allow for hidden page content to be picked up by the search and used by the search engine.
## @param Note:desc=Example: The content below will not appear in your document.

## @param Hidden:type=boolean|default=true|desc=Uncheck to temporarily view the content in your document.

#if ($paramHidden == false)

$body

#end
```

Did try page properties but that didn't solve my problem as none of the keywords or synonyms worked when using the search. Tried it with really obvious words like cheese or toast so that it should have been the only article served with that word but nothing was returned.


Tags: macro

search
PDF Scroll Exporter: Help to push a request
Asked by Lars Swart:

Hi, maybe some of you use the PDF Scroll Exporter Plugin and maybe you also use Draw.io.

If you do, you noticed that your prints look damn small. The diagramms are resized, that they fit on one page.

There is an open bug report in the jira of the developers, but it needs more attention.

So, if you have a second, it would be nice to push it up a little bit.

[https://k15t.jira.com/browse/EXP-2171?jql=text%20\~%20%22draw.io%22](https://k15t.jira.com/browse/EXP-2171?jql=text%20~%20%22draw.io%22)

Thanks and have a nice day.


Answers:
author: Thomas Rough _K15t_
body: Hi Lars,

I have an update for you in regards to this issue. I spoke to our developers today, during a planning meeting for an upcoming Scroll PDF Exporter release, and can confirm that this issue will be included in our next sprint.

This means we will be able to look into resolving this export behaviour. The issue, itself, relates to the way in which the HTML structure for the images, works with the PDF library that we use for exporting. Therefore, we will be required to implement an approach for Scroll PDF Exporter that better identifies these types of images when exporting.

To keep up to date, please continue to watch the Jira ticket and we will send notifications for every status change.

I hope this information helps.

Thanks, Thomas


author: Lars Swart
body: Hi Thomas,

thank you for your answer.

You are right, the draw.io diagram is cut off, like the issue said.


author: Thomas Rough _K15t_
body: Hi Lars,

Thanks for raising awareness to this issue. I can fully understand how this issue can have an impact on your exports. I will make sure that this matter is discussed with our developers at our next planning meeting -- this will likely take place in a couple of weeks.

You have mentioned in your post that your images are appearing small in the export - was this correct? Or were your draw.io images being cut off in the export, as described in EXP-2171?

At the moment, I cannot provide a specific ETA to you in relation to when this issue will be looked at. I can see that you have commented on the Jira ticket already and in the meantime, I would recommend continuing to watch this issue. You will then be notified of any updates.

I will also feedback to you (via this thread) with further information following the next development planning meeting.

Kind regards,

Thomas (K15t Software)
Problem with the encoding cyrillic symbols of the link to jira
Asked by Denis Shestov:

Good afternoon!  
At the top, where the links to JIRA, I have problems with the encoding. Look at the screen.  
In the parameters of JIRA and Confluence services I have UTF-8. In the JIRA the links are displayed correctly.

<https://yadi.sk/i/GaOhXooX3RTvb3>

<https://yadi.sk/i/5vqMNUKe3RTvew>

<https://yadi.sk/i/8LTt9CaI3RTviW>


Answers:
author: Monique Khairuliana
body: Hi Denis,

Generally, the issue is caused by the "JIRA Link" string that is not translated properly:

<https://translations.atlassian.com/dashboard/originalMessage/241006?lang=ru_RU>

I've asked the Translations admin to amend them.

-Monique


Tags: jira

link
Mysql connection timeout after minute
Asked by Lukas Jancek:

Hello

Im try to run atlasian confluence 6.6.1 bin on virtual server with debian.

I run ./atlasia..... .bin as root and everything is OK. I get response that confluense is available on localhost:8090. When I change lcoalhost with my server Ip adress I can continue on the next step. I choose database MySQL and on button test connection I get message : Connection is successfull. But the problem is When I click on the button "NEXT" then in the bottom is message : Wait till all tables will be imported and after 1 minute sooner or later I get in browser. Website is not available. Then I try to start ./start-confluence.sh and refresh browser but the same. It looks like that there is connection timeout or something similar or connection pool have really no idea. If you will need logs I can add or exist any general advise?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Yes, the next step is to start reading logs.

To get something clean, I'd stop Confluence, then go to \<confluence home\>/logs and move, rename or delete all the logs in there, then restart it. You'll at least get a clean set of logs to work through!


Tags: connection

mysql

timeout
How to create JIRA task with additional fields in confluence
Asked by Anthony Lo:

I am trying to create JIRA task in Confluence meeting note.

And the only fields that I can configure are "project", "issue type", "summary" and "description".

I would like to know if it is possible to have fields like "epic", "assignee", "due date" etc. I have set these fields in JIRA's scheme, but it seems there is no such an option in Confluence.

Thanks so much.


Answers:
author: AnnWorley
body: May I ask how you are creating the Jira issues on the Meeting Notes page? Is it by highlighting text and choosing the Jira icon or another method as described in [Create issues from inside Confluence](https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html#UseJiraapplicationsandConfluencetogether-CreateissuesfrominsideConfluence)

If you are looking to display more fields from Jira in a Jira issues table, please see [Confluence Page - Jira filter columns](https://community.atlassian.com/t5/Confluence-questions/Confluence-Page-Jira-filter-columns/qaq-p/701123#M93852)

comments: author: Anthony Lo
body: Thanks Ann. I use the Jira icon and only got this four fields.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/12732i6B9A911AE6D93376/image-size/large?v=v2&px=999 "Capture.JPG")


Tags: jira
Edit Global Menu
Asked by Robert Rubil:

![Screenshot.png](/t5/image/serverpage/image-id/12581i8A6BE885EAF87E0A/image-size/large?v=v2&px=999 "Screenshot.png")

Hallo,

how i can edit the Global Menu, rename "Spaces", "People" and add new Groups on Confluence Server?


Answers:
author: Shannon S
body: Hi Robert,

This would require you to directly edit the Confluence source files which will also require you to be confident in such tasks, and javascript knowledge, etc. If you are comfortable with this, you can review the [Confluence Development resources](https://developer.atlassian.com/server/confluence/) for information on how to make such changes.

Otherwise, I would recommend using an add-on to add options to your menu, such as this one:

* [Navigation Menu Editor](https://marketplace.atlassian.com/plugins/net.seibertmedia.confluence.plugin.menuEditor/server/overview)

Let us know if you have any questions.

Regards,

Shannon
Confluence has started to display no content
Asked by Richard_Ball:

Confluence has started loading a blank page, I see no HTML content on the homepage and any other page.

Curl is returning some info though, strangely.

Have tried Safari, firefox and opera, also blank.

Why is this happening?

Why would curl return the login screen but not the browser?


Answers:
author: Shannon S
body: Hi Richard,

Can you have a look at the 3 causes and resolutions below, and let us know if it helps you solve your issue?

* [Getting a blank or white screen when accessing Confluence through a browser](https://confluence.atlassian.com/confkb/getting-a-blank-or-white-screen-when-accessing-confluence-via-browser-318669136.html)

If not, can you let us know what changed recently, and if Confluence loads normally when it's not behind a firewall or proxy?

Regards,

Shannon
Confluence data center login issue
Asked by jameers:

Hi,

I have deployed confluence data center in AWS.

My infra is: ELB, 2 EC2 instances, RDS, EFS (shared). I did clustering, it's working. when i login into the application with admin credentials , it is getting in and immediately getting logout. if i login with ip address individually it is successfully login. but when i use endpoint ,it's immediately getting logout. i checked the cluster, it is working. Can you please tell me reason.

No errors thrown in the **atlassian-confluence.log** . The following warning flashes quickly and user is redirected to the login page

![confluence login error.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/12577i607E88718E24FFE2/image-size/large?v=v2&px=999 "confluence login error.JPG")

Thanks


Answers:
author: AnnWorley
body: Is it possible that the load balancer is not configured for session affinity ("sticky sessions")? Please see:

[Confluence Data Center Technical Overview](https://confluence.atlassian.com/enterprise/confluence-data-center-technical-overview-612959401.html)

> The load balancer needs to support 'session affinity' and WebSockets. This is required for both Confluence and Synchrony. If you're deploying on AWS you'll need to use an Application Load Balancer (ALB).

comments: author: jameers
body: After enabling sticky sessions, i am unable to login in confluence. No error throwing


author: AnnWorley
body: I just opened a support request for you so we can take a closer look. You should receive an email from our support portal soon.


Tags: confluence-data-center
Live Search Does Not show Drop Down List of Results for Anonymous users
Asked by Hemant Kapila:

I have placed a live search bar on my space home page and restricted it to search within the same space.

When I use this search while logged in as a Confluence use, typing the keyword immediately shows the list of matching articles as a drop-down.

When I use this search as an anonymous user, typing the same word doesn't generate a drop-down list of results.

The same results are displayed when I enter the keyword and hit enter.

Please let me know what additional is needed here.

![ConfIssue.png](https://community.atlassian.com/t5/image/serverpage/image-id/12567iD7FEDBD2F529A4DB/image-size/large?v=v2&px=999 "ConfIssue.png")


Answers:
author: Daniel M.
body: Hey Hemant,

Quick Search and Live Search features are not available for unlicensed users.

There are some public tickets tracking this:

* [Livesearch macro returns Not Permitted when Unlicensed Access searching](https://jira.atlassian.com/browse/AI-910)
* [Unlicensed users cannot use Quick Search](https://jira.atlassian.com/browse/AI-900)

Regards!


Tags: confluence-cloud

live-search
how do i create a page tree search that doesn't search the whole space but a small section?
Asked by Anthony Wise:

I'm trying to create targeted search areas within a shared confluence space, the reason for this is to find information specific to 1 section of confluence rather than searching the whole space.

I thought the best way of doing this would be to create page tree searches located at specific locations through out the space for this targeted searching. please see attached file, highlighted is where i want to create different targeted search areas using page tree search but i can't get the search feature to target the correct pages, it just keeps saying targeted page could not be found. So i'm hoping someone can help me in how i need to setup the macro so it works like i want it to.

![confluence.JPG](/t5/image/serverpage/image-id/12556i4EC274A0732D0B81/image-size/large?v=v2&px=999 "confluence.JPG")


Answers:
author: Shannon S
body: Hi Anthony,

Can you show us what you were entering for the root page of the Page Tree Search Macro that is causing it not to be found? Have you entered the macro in using Wiki Markup?

Please also confirm your Confluence version.

Thank you!

Regards,  
Shannon


Tags: page-tree

search
Where can I find a template for Wiki pages?
Asked by Udo B?hm:

One part of our team-space is planned to be used fot knowledge-management. Unfortunately, I cannot find a template which is useful for wiki page. I also don't want to learn all that stuff to create templates. Are there any templates available to be copied or uploaded?


Answers:
author: Nic Brough -Adaptavist-
body: You don't need to learn anything new to create templates. They are the same as standard wiki pages, with the additional ability to format text as guidance (only shows in edit mode, not view)

It's hard to say what might be useful for you to use as a template - whilst Confluence has a number of them built-in, they are very generalised. If none of those are useful to you, then it's quite likely you have specific requirements for your own users, which means you'll need to build your own, as no-one else will have built for your specific needs.


Tags: knowledge-base

page

template

wiki
HTML Wrap Macro
Asked by jrbabauta:

Hello,

I need help finding the "HTML Wrap" macro.


Answers:
author: AnnWorley
body: Hi Juan,

HTML macros in Confluence are disabled by default. This doc shows how to enable them in your instance: [HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html).

I was not able to find a bundled macro called HTML Wrap. Here are all the macros that come with Confluence 6.6.x: [Macros](https://confluence.atlassian.com/doc/macros-139387.html).

Since the macro doesn't seem to come with Confluence by default, it has to be either a user macro or provided as part of a third party plugin. If the macro used to appear in the macro browser and has disappeared perhaps a plugin is disabled or a user macro was removed by an administrator. Please check on these possibilities and let us know what you find out.

Have a great weekend,

Ann