youngmon/atlassian-qna huggingface dataset:
If I duplicate a board will the existing team seamlessly be on the duplicate board?
Asked by Martin:

I have a large team on a board.  
I need to archive the board as we have too many lists.  

I plan to duplicate the board and archive the original board with all the lists.  

Then use the duplicate list moving forward.  

Will the team be automatically connected to the duplicate board?  

<br />


Answers:
author: Michael Pryor
body: If you've added individual people to one board, those people will not appear on a new board that you create.

But there is also a thing in Trello called a Team, and you can add people (and boards) to the Team. You could make the board "Team Visible" and then everyone on the Team can see it (and join it if you'd like).
Is there a way to turn off template mode?
Asked by Adam Hollander:

I was testing the template feature and turned a board that shouldn't be a template into a template and now can't figure out how to turn it off ([shown here](https://gyazo.com/9532832e834fb4e3e8ce1a5343d8416c))

I searched high and low online and in the user forum (and even filled out a support ticket but the page bugged out when I pressed submit) and can't find an answer so hoping someone can help ?

Thanks!


Answers:
author: Mike
body: Hi Adam,

In the right side Board Menu, you can click on More and then there's an option to convert the template back to a regular board:

![file-pu6xPL6y7A](https://community.atlassian.com/t5/image/serverpage/image-id/90991iC1BDE8CAB40B63BD/image-dimensions/309x281?v=v2 "file-pu6xPL6y7A")

For any future Templates questions, our help doc on Templates will help: <https://help.trello.com/article/1187-creating-template-boards>

comments: author: Adam Hollander
body: Thanks [@Mike](/t5/user/viewprofilepage/user-id/1126328) not sure how i missed that one, apologies for being "that guy"

?


author: Blu Boi
body: Don't worry I was "that guy" too T_T
Total number of archived cards
Asked by James_Blacklee:

Is it possible to find a total number of archived cards on a Trello board? I have a board with hundreds of archived items so it's not practical to send them back to the board to count them. Thanks


Answers:
author: Esme Crutchley
body: Hi [@James_Blacklee](/t5/user/viewprofilepage/user-id/3868861)

Welcome to the Community!

I don't know if there's a way to count them, but you don't need to add them back to the board to see them.

If you click on 'Show Menu' then 'More' then 'Archived Items' - that will show you all the cards you've archived. If it shows the lists you've archived, there's a little tab at the top 'switch to cards'

The other alternative is to use the search bar and type in **is: archived** however, that brings up all cards that have been archived across all boards, there isn't a way to just search the current board for archived cards. I found this out here:

[Searching for cards on a board](https://help.trello.com/article/787-filtering-cards-on-a-board)

and

[Searching for cards on all boards](https://help.trello.com/article/808-searching-for-cards-all-boards)

Just as a side note, I personally don't archive cards on completion. I have a separate board called, unsurprisingly, Archive 2020 (Archive 2019 was last years!), and when I complete a card, and it's finished with, it gets moved into that board, basically so I don't have to search for cards and forget what I did and when!

I've created a card button to do this:

![Screenshot 2020-04-25 at 09.58.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/92173i8CEA677D19D59E38/image-dimensions/672x382?v=v2 "Screenshot 2020-04-25 at 09.58.04.png")

So, when I click the button, it marks the due date as complete, changes the card name to include a tick before the original card name and then the date and time that I pressed the button at the end. Then it moves it to the bottom of the Done list on the Archive board.

This might not be something you're interested in, but I thought that I would mention it just in case! There are other Butler commands that happen on the Archive board because otherwise everything would be a great big long list.

So last thing at night on the last day of the month, I have a rule that changes the list name to the current month and year:

![Screenshot 2020-04-25 at 10.03.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/92174iC4F3B1FE47B94D3F/image-dimensions/638x293?v=v2 "Screenshot 2020-04-25 at 10.03.10.png")

Then 5 and a bit hours later, on the first of the month, Butler creates another 'Done' list for me:![Screenshot 2020-04-25 at 10.03.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/92175i42A48AFF8CC038E9/image-size/large?v=v2&px=999 "Screenshot 2020-04-25 at 10.03.19.png")

That means, that I never need to worry about cards going into the wrong list, because there will always be a done list!

Please let me know if this is helpful! Or if I haven't explained something properly! Or if I've gone overboard completely!

Esme :)
Who can answer to a question dealing with indexing cards ?
Asked by Gilles Prevotal:

Hey to everybody.

I don't want to bother you so,

I am sure some indexing had been wrong with some of my data.

Who can i talk to be submit my case ?

Thank you in advance


Answers:
author: Mike
body: We're always happy to take a look at <https://trello.com/contact>!
Butler Rule does not Work
Asked by Rodrigo Carucci:

Hi,

I am creating very simple Rules in Butler and they do not Work. This Rule is:

"when a due date is set on a card by anyone, move the card to the top of list "En Proceso ON SITE" on board "Estudio Pez - Workflow"

It is enabled on the board and i am creating due dates on a Card and nothing happens.

Thx


Answers:
author: Garrett
body: Hey [@Rodrigo Carucci](/t5/user/viewprofilepage/user-id/3868288)

Hm, it sounds like you have everything set, but let's look at the command logs to confirm. Would you mind sharing a screenshot of your rule, along with a shot of its command log?

<https://help.trello.com/article/1168-command-log>


Tags: butler
I just changed my access to Trello over to Atlassian and now the data in my boards is missing
Asked by Kevin_Bailey:

I have just followed the instructions to do the necessary conversion of my Trello log in over to Atlassian and I now cannot find my boards. I'm very upset at this as it has taken a lot of work. Can anyone help?

Thanks


Answers:
author: Kevin_Bailey
body: Never mind - it appears I was perhaps just a bit impatient. Now seems to be ok.
Checklist on Trello Board
Asked by Jonathan Yepez:

![Capture.PNG](/t5/image/serverpage/image-id/90623iB1A4FD6640D4DE32/image-size/large?v=v2&px=999 "Capture.PNG")How is my self and team members able to assign a due date and a specific person to a checklist on a Board. I was able to do it before but for some reason it isnt giving those options anymore. If my co worker is updating a board i created with a check list how can he add due dates on check list as well as my self . I also do not have the business Trello. My co worker also said when he added a board on his side he was able to add the other features on the check list


Answers:
author: Garrett
body: Hi Natasha,

It sounds like you might have a team member who is a part of a Business Class team, so on the boards within that team, they can use those additional features.

In order for you and your other team members to use that as well, you would need to be part of a Business Class team and you'd see those options on your team boards as well.
Butler - Automate Start & Due Dates
Asked by Ben Smith:

Interested to understand if Trello Butler could automate dates as a new card arrives and when cards in the same queue are edited.

Scenario:

When a new card is added, move it to the bottom of the list and set it's "expected start date" to the day after the card above it's expected due date.

Additionally, when a card is edited for it's actual start or due dates, to modify cards start and due dates that are below it.

The intent is to understand the expected date a card is set to begin so it can be communicated, but also updated when other work scheduled before it changes.

Thank you.


Answers:
author: Iain Dooley
body: [@Ben Smith](/t5/user/viewprofilepage/user-id/3867025) [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) You could kind of do this with Trellinator, although it would be messy as hell. If you want to do proper gantt charting and dependency planning/tracking you should use Placker.

comments: author: Ben Smith
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) Thank you both for your reply, very helpful. I'll research Placker and see if it's applicable to our scenario.


author: Esme Crutchley
body: Hi [@Ben Smith](/t5/user/viewprofilepage/user-id/3867025)

Welcome to the Community!

Unfortunately, Butler can't read the dates on the card before (believe me I wish that it could), or to alter dates on cards based on other cards in the list.

However, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) might have an idea how to do this with Trellinator


Tags: butler
Setup Question: Should each team of my organization have its own board?
Asked by Mark Johnson:

We have recently added our team to Trello and I'm trying to figure out the best way to set up my team's page. I'm wondering if I should set up individual boards for each of my Team Areas, because I'd like them to be able to invite people to contribute to their board, without seeing other Boards on the Team Page. Thoughts


Answers:
author: Garrett
body: Hey Mark,

If you're looking to prevent other teams from seeing boards not relevant to them, you'll want to set their visibility to Private: <https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team>

Setting a board as private in your team makes it essentially invite-only, so your team members would only see the board within the team along with its contents, if they were added as a member of the board directly.

I hope that helps you get everything set up!


Tags: account
can i create swimlanes in Trello
Asked by Steven Codd:

can i create swimlanes in Trello???


Answers:
author: Jack Brickey
body: that feature does not exist in Trello

comments: author: Steven Codd
body: Thanks Jack... Im giving this extension a shot " Swimlanes for Trello"


author: Glenn Mc
body: [@Steven Codd](/t5/user/viewprofilepage/user-id/3866789) how did the extension work for you? I need swimlanes for one of our boards, as well


author: Robin Warren _Blue Cat Reports_
body: Update! This feature now does exist (if you are willing to add a free power-up to your board)

<https://trello.com/power-ups/622f0650eda2213318a6fdee/swimlanes-by-blue-cat>

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)
Move Cards with Checklists due date tomorrow to TOMORROW list
Asked by Andreia_Correia:

Hi everyone,

I'm new at trello and starting to build my project management board. I have several cards (one for each project) with checklists inside. Each item on the checklist has due dates. Can I make a buttler saying that for each card with checklist item due date tomorrow, move/copy the card to the TOMORROW list. I want to do that for TODAY, TOMORROW, THIS WEEK, NEXT WEEK.

Is this possible?

Thanks for your support.


Answers:
author: Garrett
body: Hey [@Andreia_Correia](/t5/user/viewprofilepage/user-id/3866590)

Currently Butler doesn't have support for the new checklist features, such as due dates and member assignment, but that is something the team is exploring.

I can't say for certain when we'd be introducing changes like that, but I'll be sure to let our team know you'd really love to see that!


Tags: checklist

due-date
Ability to collapse and expand description in card
Asked by Francis:

In some of our workflows, we use a card to encapsulate a project. The description becomes a living spec document that can grow quite large. We leverage multiple checklist groups to categorize our work items (in a similar vein to lists on a board). Having a way to collapse/expand the description in a card will allow the checklists to be more immediately visible upon opening a card. Currently, the checklists are always off-screen and we need to scroll down to see them.


Answers:
author: Esme Crutchley
body: Hi [@Francis](/t5/user/viewprofilepage/user-id/3866529)

Welcome to the Community!

After having a look around, I can't see a way to collapse the description field, I know that when it gets long, Trello will automatically collapse it and you have to click on 'show full description' to be able to see it all, but I can't see any way to be able to get it smaller again.

My only other suggestion would be to decrease your screen size for Trello, that would mean you can see more of the back of the card at once. On a Mac (in Chrome, Safari or the native Trello App) CMD and the minus symbol will make the board smaller. There should be a similar keyboard combination for Windows (but I only have Macs so I don't know what it is, probably Control and the minus symbol). I always have mine running at either 67% or 75% because otherwise I can't see everything that I want to see!

Esme :)


Tags: feedback
Estimate times not showing in my cards.
Asked by Roberto Zevallos:

Normally, I've benn able to see the estimate time on each pf my cards without having to open the card. However, during this week I have not been able to see the estime time on each card without having to open them.

Does anybody knows if this is a known issue in Trello? I haven't changed anything on my cards, and the estimate time is currently not being shown.

Thank you.


Answers:
author: Ryan
body: Hi Roberto,

It sounds like you were seeing this "Estimate Time" from a Power-up as this isn't part of the standard Trello features. Therefore, I'd recommend taking a look at the settings for this Power-up to ensure nothing has changed there. You can also reach out directly to the creator of the Power-up to guide you in getting this back on to the front of your cards.

Enjoy the rest of your week!

Ryan


Tags: estimate
How can i delete my Trello account
Asked by Sajed Salam:

I have several Atlassian product access (Jira, Confleuence, Trello). I would like to delete only my Trello account and appreciate help for doing so?


Answers:
author: Ang?lica Luz
body: **Update:**

When using Trello with an Atlassian account, it's not possible to delete the Trello account separately.

A Trello account can only be deleted if the entire Atlassian account is also deleted.

Hello Sajed,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our customer advocates about the same question and they mentioned that they created a ticket with support.

Reading the details on the ticket, I can see that you are trying to delete your Atlassian account, but since you use Jira and Confluence, you can't delete, otherwise, you will not be able to access the products.

If a Trello account is not an Atlassian account, you must go directly to your Trello profile <https://trello.com/your/account>.

On the bottom of the page, you will find the option to delete your Trello account:

![Screen Shot 2020-04-22 at 14.13.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/91705i59AB0C74637DC5C8/image-dimensions/427x220?v=v2 "Screen Shot 2020-04-22 at 14.13.37.png")

For more details, please check the documentation below:

* [Deleting your Trello account](https://help.trello.com/article/749-deleting-your-trello-account)

Regards,  
Ang?lica
Is there a "work log" in Trello?
Asked by Lyubov:

Hello!  

Is there a functionality for logging the work time for a task in Trello? Thank you!


Answers:
author: Petter Gon?alves
body: Hello [@Lyubov](/t5/user/viewprofilepage/user-id/3866473)

Thank you for reaching out.

Unfortunately, Trello is no added with time tracking functionality, so it is not possible to add/manage how much time you spent on each card.

That being said, there are some power-ups that can provide you this functionality:

[Time Tracker - Chronos](https://trello.com/power-ups/5d2dded97bdded0fdb6638f8/time-tracker-chronos)

[Time Tracking \& Reporting](https://trello.com/power-ups/5d367a59d5db032812ddbf22/time-tracking-reporting)

[Hubstaff app](https://blog.hubstaff.com/definitive-guide-for-trello-time-tracking/)

Let us know if you have any questions.


Tags: cloud

jira-cloud
Why duplicated cards on trello mobile for ios go to the end of the list?
Asked by Pedro_Prazeres_Santos:

Hi there, I have been using trello in an Android device. When using android, the cards copied are placed above the original card . Why in iOS the card goes to the end of the list? This upgrade in android version is wonderfull because the card copied is already done and the new card is what we want too see. In a list with 30 cards to find the new one in iOS is not so Practical. There is any chance of iOS works the same way?


Answers:
author: Pedro_Prazeres_Santos
body: I found the answer. Go to the menu of the list and choose the organize possibilities.
The same list in different boards
Asked by Pedro_Prazeres_Santos:

Hello! Is it possible to have the list in different boards? Let's me explain. I'd like to have the same list in two different boards and all the changes made in this list in any of the boards could be seen in both. Is it already possible?  
thanks!!


Answers:
author: Esme Crutchley
body: Hi [@Pedro_Prazeres_Santos](/t5/user/viewprofilepage/user-id/3866364)

There are some PowerUps that can do this for you, here is a [helpful guide](https://help.trello.com/article/1097-mirroring-cards) on mirroring cards.

Some mirroring is available in Butler, however, the number of rules that would be necessary could be offputting.

comments: author: Pedro_Prazeres_Santos
body: Thanks! This list is what I need. Now I'll starting studying haha.


author: Jack Brickey
body: sure. when you create the boards simply ensure the filters are the same or overlap to result in displaying the desired issues. When you move an issue in one board it will move in the other assuming the status mapping to columns enforce that behavior.

comments: author: Pedro_Prazeres_Santos
body: Thanks for the answer. Where Can i find the filters?


author: Jack Brickey
body: Pedro,

I must apologize as I now see your question is about a Trello not Jira. I answer many questions throughout the day and I missed this being Trello. I expect you could use a power up like Butler to have a secondary board follow the primary. You would have to somehow link the cards. Unfortunately this is not my area of expertise.

i have unchecked the Answer here.


author: Pedro_Prazeres_Santos
body: Thanks anyway!!!;)
Cards created of an YouTube Link shared to trello on iOS doesn?t show the name of the video.
Asked by Pedro_Prazeres_Santos:

Hi there! When using trello for android if I shared a link of YouTube as a card it comes with the name of the video and the link. When using the iOS it comes only with the url. Everytime I have to write the name of the video and the link is hidden inside the card. Would be amazing if it start too work as the android version.


Answers:
author: Garrett
body: Thanks for the recommendation, Pedro.

I can't say for certain why there are differences between the two apps right now, but I'll certainly let our team know about this so we can look into improving that parity.

comments: author: Pedro_Prazeres_Santos
body: Thanks! Let me make another question. There is anyway to the duplicated cards in iOS version don't be located in the very end of the list? I'd like To see this on the top of the old card automatically.


author: grifu
body: Any updates on this subject? It is very annoying.   

tnx
Sharing Confluence pages with customers
Asked by Simon Teppett:

I am looking to share progress reports with customers. These reports would typically be tables displaying data from Jira queries. I can create the pages - no problem.

My question is whether there is any way to share these pages without having to give our customers access to the underlying Jira instance?

Thanks


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Simon Teppett](/t5/user/viewprofilepage/user-id/1918916)

Making a confluence page public, doesn't give access to either confluence of jira for any person without a license (that is if you have anonymous access closed as well). They will be able to see these page, they might be able to interact and click on some links, but they will end up on a deadlink.

You could try to turn on public sharing for a test page and open it from an incognito window. You will end up with something like the following (with a jira issue macro in it):

![jira issues view.png](https://community.atlassian.com/t5/image/serverpage/image-id/170058i9422E4FE5FA5A68D/image-size/large?v=v2&px=999 "jira issues view.png")


Tags: cloud

confluence-cloud
Space calendar flickers "Archived pages" at the bottom left.
Asked by James Park:

While it is flickering, the page won't work. Sometimes, the flickering stops all by itself and the calendar will work again. It happens to both in Chrome and Edge.


Answers:
author: Fabian Lim
body: Hi [@James Park](/t5/user/viewprofilepage/user-id/4446794)

I would open a ticket with atlassian and provide logs and a video.

Create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Regards

comments: author: James Park
body: TY. After a few days the problem went away by itself.


Tags: cloud
How to update my confluence?
Asked by andre:

Hi guys, I hope you all are well.

I recently read about a vulnerability that was discovered in Confluence. The recommendation would be to upgrade to a higher version. I'm on version 7.13.1 and I plan to upgrade to version 7.13.2 but I haven't found it within the confluence where I can perform this action. Today I have a Confluence Data Center, installed on a personal server. Could someone give me a direction so I can solve this problem?


Answers:
author: Aron Gombas _Midori_
body: See the release notes page and the upgrade guide linked from that: <https://confluence.atlassian.com/doc/confluence-7-13-release-notes-1044114085.html>


author: andre
body: Hi Aron,

I had already read this document, but the procedure informed is basically to reinstall confluence (a laborious process that generates downtime). Know any other way to update without having to reinstall?


Tags: confluence-server

server
Getting 403 Forbidden while trying to delete confluence groups via rest api
Asked by Eva Kailing:

Hello,

I am trying to delete a bunch of confluence groups via Postman. I am using the Extender for Confluence with a post method and the following url:

*

  ```
  {CONFLUENCE_URL}/rest/extender/1.0/group/removeGroups
  ```

I've got the admin rights to do so and I confirmed it in the basic authentication in postman.

But I always get the answer 403 Forbidden, XSRF check failed.

Does anyone have an idea how to fix this?

Thank's for your help!


Answers:
author: Kishan Sharma
body: Hi [@Eva Kailing](/t5/user/viewprofilepage/user-id/4641239) Welcome to the Atlassian Community!

To call protected APIs from external systems you can add the X-Atlassian-Token header to each request, setting the value to no-check. Adding this header to a request bypasses the server-side XSRF check and allows the request to be fulfilled.

example -  
$ curl -u admin:admin -X POST -i "<https://xxxx.atlassian.net/example/api/action?username=testUser>" -H "X-Atlassian-Token: no-check"

Let me know if that helps.

comments: author: Eva Kailing
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

It worked!!

Thanks a lot :)


author: Kishan Sharma
body: Good to know that it worked for you [@Eva Kailing](/t5/user/viewprofilepage/user-id/4641239) :) If you have found my answer useful, please mark it as accepted, so that it will help other members having similar issue.