youngmon/atlassian-qna huggingface dataset:
How do I disable the WYSIWYG editor?
Asked by andrew:

How do I disable the WYSIWYG editor in Trello? I used to be able to do it in Trello labs, but that option is missing.


Answers:
author: Seweryn Kalemba
body: Hello [@andrew](/t5/user/viewprofilepage/user-id/5570017) ,

As of August 15th, Trello has enforced the use of the new WYSIWYG editor, making it impossible to switch back to the markdown editor.

**But,** I've created a browser extension that brings legacy markdown editor back.

Chrome/Edge/Opera: <https://chromewebstore.google.com/detail/better-trello/dnhdnenpngcecekbhklemaidbdpibiae>  
Firefox: <https://addons.mozilla.org/pl/firefox/addon/better-trello/>

If you have any issues, please let me know! :)

comments: author: andrew
body: I love the idea, but unfortunately, it doesn't seem to work for markdown editing (at least in Brave). All of the other options are nice, though.


author: Seweryn Kalemba
body: [@andrew](/t5/user/viewprofilepage/user-id/5570017) ,

It's currently working only for card description. I will check if there's any issue with Brave browser and fix it if possible.


author: andrew
body: I slapped together a script to add a textarea. It's not ideal, but it's far better than mixing markdown/rich text like the current editor.

<https://github.com/anorman728/trello-regular-textarea/tree/master>

comments: author: k
body: ```
var shitboxes = document.getElementsByClassName('new-comment');
```

Based.


Tags: cloud

trello-cloud
Limitations for Forge app when calling createmeta?
Asked by Martin Sereinig:

hey there.

we're trying to create ideas through our forge app, but for some reason the forge app doesn't see the Product Discovery projects when trying to createmeta to get the field configuration.

we've tried the following:

/rest/api/3/issue/createmeta?projectIds=whatever\&projectIds=whatever

/rest/api/2/issue/createmeta?projectIds=whatever\&projectIds=whatever

to debug -- we've also tried to remove all filters, but even then we only see projects that are *not* Product Discovery. so it seems like those project types are invisible to our createmeta calls.

we've also tried to do this:

/rest/api/2/issue/createmeta/${projectId}/issueTypes/${issuetypeId}

but in this case, the api tells us: "OAuth 2.0 is not enabled for method". we're pretty sure this used to work and we haven't changed the code on our side. is this to be expected? what can we do?

we also have an integration that works based on a normal oauth flow, and there it does work -- we can see product discovery projects and also post ideas.

thanks for your help!

martin


Answers:
author: Bill Sheboy
body: Hi [@Martin Sereinig](/t5/user/viewprofilepage/user-id/2874052)

You may want to also post this question in the developer community. I did a quick search and did not find any similar ones.

<https://community.developer.atlassian.com/tag/jira-product-discovery>

Kind regards,  
Bill

comments: author: Martin Sereinig
body: hey bill! thanks for pointing that out. i'll do just that.


author: Tanguy Crusson
body: Looks like someone answered there: <https://community.developer.atlassian.com/t/jira-product-discovery-limitations-for-forge-app-when-calling-createmeta/73169/2>
Filter by Current user in Jira Product Discovery to have "My ideas" view
Asked by Selvameenakshi Viswanathan:

Hi Team,

Can you please let us know if filter by JQL query for filtering ideas by current user is available. We have the same use case as Bill Hoo in the below link.

<https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Filter-by-current-user-or-advanced-filter-just-like-JQL/qaq-p/2381758>

"we want to create a view named "My Ideas" and let all Contributors check the idea status and details of their own. So they will not be drowned by plenty of ideas created by others."

Thanks,

Selva


Answers:
author: Tanguy Crusson
body: Hi [@Selvameenakshi Viswanathan](/t5/user/viewprofilepage/user-id/5272419) , thanks for the feedback. It is not possible currently but I've added that to the idea we use to track filtering improvement requests.
Delivery progress no longer taking into account child issues
Asked by Patrice Cantalupo:

Our JIRA hierarchy uses Initiative -\> Epics -\> Stories, I used to be able to link the initiative ticket the delivery progress would account for the epics \& stories, but now it's only counting the single Initiative ticket. I have the delivery setting set to default, which includes one level down, so not sure why this is no longer working. For comparison, when I link an Epic it correctly counts the child tickets, so wondering if something is broken with Initiatives? Ideally I'd only have to link 1 ticket (initiative) instead of the many epics underneath it.

![Deliverytickets.png](https://community.atlassian.com/t5/image/serverpage/image-id/282048i1BF218E18C0F12BE/image-size/large?v=v2&px=999 "Deliverytickets.png")


Answers:
author: Rohan Swami
body: Hi [@Patrice Cantalupo](/t5/user/viewprofilepage/user-id/5179042) I've been able to reproduce this bug. We'll work on a fix shortly.

comments: author: Rohan Swami
body: [@Patrice Cantalupo](/t5/user/viewprofilepage/user-id/5179042) the issue should be fixed, can you confirm that it's calculating correctly for you now?


author: Patrice Cantalupo
body: Thank you! Yes, it's working for me now again. Appreciate the quick response and fix!!
I cannot seem to use custom text fields to filter Ideas
Asked by Taronish Pithawala:

I can sort Ideas using a custom text field (e.g. Customer Account Name), but I cannot seem to filter my view using this field.

I can write a JQL query in Jira Software to filter my Ideas with this field, so I'm not sure why I can't in JPD.

Has anyone had any luck with this?


Answers:
author: Hermance NDounga
body: Hi Taronish,

It is not possible to filter by short text field, so we would recommend using a select or multi-select field specifically for customers' accounts.

unfortunately, if you are using this field type because it's being populated by a 3rd patty integration, it is not possible yet to use JQL to filter views, but we are planning to bring some more advanced filtering features in Jira Product Discovery.

Best Regards,  
Hermance  
Product Manager @ Jira Product Discovery

comments: author: Dan Jakopin
body: I understand you cannot filter by the values in the short text field. But is it possible to filter on whether that short text field is null vs, not null?
Chrome extension not working
Asked by matan.grady:

Hello!  

Today, suddenly, the extension stopped working - it doesn't load any projects.

I tried logging out and in, closing Chrome, reopening, and clearing the cache. Nothing helps.

![Screenshot 2023-09-21 at 8.29.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/281925i3E8627680E0DCFCC/image-size/large?v=v2&px=999 "Screenshot 2023-09-21 at 8.29.18.png")


Answers:
author: Nick H
body: Hi [@matan.grady](/t5/user/viewprofilepage/user-id/5153786) ,

I believe the JPD Chrome extension uses *recent* projects - similar to what you see in Jira under **Projects** menu - meaning the most recent projects that have been viewed will appear when trying to add a new insight through the extension.

I also believe there might be some sort of "timeout" if the project has not been opened is a certain amount of days - meaning it will also disappear from the Chrome extension (until it is reopened again).

Can you open the JPD project you wish to add an insight to, then see if you can select that project with the Chrome extension?

comments: author: matan.grady
body: [@Nick H](/t5/user/viewprofilepage/user-id/2540930) yes that worked

Still some unexpected behavior, but worked!


author: Iryna Komarnitska_SaaSJet_
body: Hi [@matan.grady](/t5/user/viewprofilepage/user-id/5153786) ,

You can also try creating ideas in JPD using the [Issue Creator for Jira Cloud extension](https://marketplace.atlassian.com/apps/1231078/issue-creator-for-jira-cloud-capture-screen-annotate?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Chrome-extension-not-working_25092023). My team developed it.

With it, you can not only create tasks/ideas in any Jira project :

* take screenshots, add annotations, and immediately redirect images to Jira issue\|idea;
* record a screen directly into a task;
* feel like a front-end developer with the help of Web editor functionality.

Here is the [30-day](https://marketplace.atlassian.com/apps/1231078/issue-creator-for-jira-cloud-capture-screen-annotate?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Chrome-extension-not-working_25092023) trial for you. I hope you find the app useful!

![9.png](https://community.atlassian.com/t5/image/serverpage/image-id/282713i4582605A976E4348/image-size/large?v=v2&px=999 "9.png")
Request to Restore Editable Status Description Field in JPD
Asked by Jack Arndt:

Dear Atlassian Team,

Our organization noticed that the status description field is now locked as a system field.

Previously we used the description section of the status field to document important process policies and information for our teams. Having this documentation visible within the tool itself was incredibly helpful to help promote transparency amongst our team on policies.

With the status field now locked, that important information was erased during the update. I'm writing to politely request that you consider reverting the status field to be editable again in a future release. Having an editable status description field is crucial for our teams to have the process information they need at their fingertips within JPD. Otherwise we have to send them to a confluence reference doc which is a much worse experience.

Please let me know if there is any additional context I can provide or if there are other solutions we could consider to restore this functionality. I appreciate you taking the time to review this request. Thank you in advance for your help!


Answers:
author: Tanguy Crusson
body: Hi [@Jack Arndt](/t5/user/viewprofilepage/user-id/2764779) , Thanks for bringing this to our attention. It sounds like we put the cart before the wheel here, and released a change before we communicated it properly. It's been reverted and your status description should be back now.

However, this will only work like that in the short term (another 2 weeks), to give you time to copy the data somewhere else. After that it's going to be back to what you saw today. Here is more context:

<https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Product-update-field-descriptions-in-Jira-Product-Discovery/ba-p/2487385>

I understand this is not the response you were after, but supporting this feature for Jira built-in fields would have introduced a lot of complexity - and we couldn't justify doing it based on its low usage.
JPD to Jira Engineering Comment Automation
Asked by Blake Falanga:

I am trying to write an automation rule so that when a Jira Product Discovery ticket is moved to Jira Engineering via the 'Delivery' button the comments are transposed from the Jira Product Discovery ticket.

Any help would be greatly appreciated.

Thanks!


Answers:
author: Hermance NDounga
body: Hey Blake, i'd have the same questions as Bill, as I am not too sure how you are creating your delivery ticketn nor which comments you'd like to copy, but I'm guessing the first rule of this page could be adapted to your use case : <https://support.atlassian.com/jira-product-discovery/docs/automate-actions-in-the-delivery-panel/>


author: Bill Sheboy
body: Hi [@Blake Falanga](/t5/user/viewprofilepage/user-id/3896788)

Would you please clarify a couple of things to help focus any community suggestions?

*What do you mean by the "Delivery button"?* There is what appears to be a button labeled "Delivery" when viewing an idea in the right-side of the page, and that is a mechanism to link other, existing issues to the idea. It does not move any items/issues in Jira.

*What do you mean by "comments are transposed"?* Do you mean copy comments from the idea to some other issue type, in some project?

Until we learn those answers, do you mean something like this?
> Given I have a JPD idea and existing issues in other projects  
> When I use the the Delivery tab to add a link to another non-idea issue  
> Then I want the comments from the JPD idea to be copied to the just-linked issue

Kind regards,  
Bill
More granular timeline view
Asked by Catherine Calvert:

Hi there, we've found JPD really useful for quarterly planning at a high level, however we have to then take our plans to another platform to build a more granular view of deliverables by iteration/sprint or week.

The current timeline view only seems to allow Month or Quarter view.

Is an evolution of this feature in the plans?

Thanks!

Relatedly, this request would also make our planning a breeze: <https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Overlaying-a-calendar-of-events-with-the-timeline-view/qaq-p/2475742?anon_like=2475742> \]

Relevant screenshot:

![Screenshot 2023-09-19 at 4.08.06 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/281373iD4AF44E87B2FFC9D/image-size/large?v=v2&px=999 "Screenshot 2023-09-19 at 4.08.06 pm.png")


Answers:
author: Mart Postma
body: Hi Catherine,  

Besides the other request on the forum you mention, this request [Solved: Are there plans to introduce a weekly view to the ... (atlassian.com)](https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Are-there-plans-to-introduce-a-weekly-view-to-the-timeline-tab/qaq-p/2478478) might also be of interest to you. I think it answers your question, hopefully.  

Let's hope that they will release that feature soon!
How to export Trello card to JPD Idea
Asked by J Conners:

Is there a way to export a trello card to a Jira Product Discovery project as an idea and keep its description, comments, attachments?

Use case: moving a customer from trello to JPD


Answers:
author: Rohan Swami
body: Hi [@J Conners](/t5/user/viewprofilepage/user-id/4973258)

Jira Product Discovery is like other Jira projects under the hood. You should be able to import from Trello to Jira Product Discovery by following the instructions here, though I haven't tested it myself. <https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-trello/>

There is a limitation that Trello attachments will not be brought over though: <https://jira.atlassian.com/browse/JRACLOUD-63643>
How to link Jira Cloud Components to JPD?
Asked by Mart Postma:

Hi all,  

Another day, another question.

I was wondering whether it is possible to link Components of a Jira Cloud Project to JPD - or if there is any workaround for it.

For example, if a new idea/issue is created through a template in JPD, I want to be able to select a Component from our Jira Cloud Project, such that this Component is linked to this specific idea/issue in JPD. Preferably I can also query for more data of this component, such as the assignee of the Component and other fields.

I assume that it is not (yet) possible since JPD is still in its infancy, but worth a try. Thank you.


Answers:
author: Rohan Swami
body: Hi [@Mart Postma](/t5/user/viewprofilepage/user-id/5313648), Components are project-scoped fields meaning that they can not be used outside the project. I'm curious though, can you tell me more about your use case? Why do you need to connect Jira Product Discovery to Components?

comments: author: Mart Postma
body: Hi [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658), thanks for your answer - and your question.

In our project, the software system that we are developing is divided into many components of which each component has fields such as assignee, linked issues, etc.

Now I want our customers (Contributors/Stakeholders) to be able to submit an idea for a specific component of our system.

Let's take Facebook as an example. Assume that they have divided their system into Components as well, such as *Main Feed, Marketplace, Comments, Events,*etc. etc.

If a customer of Facebook wants to submit an idea for a specific component, then it can select that component in the Idea Template, and describe further specifications.

With some automation rules, then for example this idea can be linked to some other issues in Jira, as well as assigned to the component owner of Facebook. This prevents product managers having to triage and assess every (new) idea thoroughly.

Thus, I wish to achieve a similar functionality in our system, as our customers are familiar with the naming of our components in the system.

Hope it is more clear. Let me know if you need further explanations!
Error 403 Using chrome extension
Asked by Sylvain Lagarde:

Hi there,

A collaborator of mine has forwarded the following error on the chrome extension. She is getting a 403 error (see screenshot).

I removed her account and added again but the issue persists.

Can someone help please?![Capture d?e?cran 2023-09-14 a? 11.26.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/280654i669B81584C4C1C69/image-size/large?v=v2&px=999 "Capture d?e?cran 2023-09-14 a? 11.26.48.png")


Answers:
author: Tanguy Crusson
body: Hi, does the user have access to the project, as a creator or a contributor?

comments: author: Tanguy Crusson
body: Another thing worth checking is that the user is using the same account they're using in Jira (in case they have multiple user accounts)


author: Sylvain Lagarde
body: The user is a contributor


author: Sylvain Lagarde
body: The user has only one Jira's account


author: Tanguy Crusson
body: OK, and is the project Open, Limited or Closed?


author: Sylvain Lagarde
body: The project is limited meaning it can be accessed with someone from my company upon invitation and access to Jira Cloud
Sorting as Contributor
Asked by Yannick Haudry:

While using List View as Creator you have access to all things to filter and sort, even on the column directly.

![Screenshot 2023-09-13 at 21.51.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/280534iE5F790C51398D60D/image-dimensions/116x116?v=v2 "Screenshot 2023-09-13 at 21.51.18.png")

Whereas as a Contributor, it seems you can only consume the view with predefined settings (which is ok) but not able to sort columns which would be very useful.

![Screenshot 2023-09-13 at 21.51.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/280535i3E2D876546DA84A8/image-dimensions/194x90?v=v2 "Screenshot 2023-09-13 at 21.51.33.png")

Am I missing something ?

Thanks


Answers:
author: Nick H
body: Hi [@Yannick Haudry](/t5/user/viewprofilepage/user-id/828770) ,

Apologies on the delay here. Contributors *should* be able to sort the columns within the views, but it seems like you having (or had) a different experience?

After testing as a contributor, I am able to sort any of the existing columns in a view (but as a contributor I am not able to add more fields into the view - this is a creator permission):

![sort.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/342509i71236642C34D9D5A/image-size/large?v=v2&px=999 "sort.jpg")
Overview autosave
Asked by Julien Seiller:

Hi,

is there any plans to autosave updates of the overview field?

Thanks


Answers:
author: Vlad Zinculescu
body: [@Julien Seiller](/t5/user/viewprofilepage/user-id/5278361) I'd love to help you with an answer, but could you please provide more context, just to make sure I understand exactly what you'd like us to implement.

comments: author: Julien Seiller
body: I mean that if you have a pretty long description, it could happen that you forget to save the changes.

Having an autosave function would be anyway more convenient.

![Screenshot 2023-09-13 at 15.56.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/280461iDC661B58A88C8CC1/image-size/large?v=v2&px=999 "Screenshot 2023-09-13 at 15.56.38.png")


author: Vlad Zinculescu
body: Currently, when you close an idea, the overview/idea description field saves everything that you've written ( for you only ) but doesn't publish for everyone else until you hit save.

But it seems you're suggesting a different feature. If I understand correctly, you're proposing the elimination of the 'Save' button altogether and instead implementing an auto-save feature that saves your work as you type. That's a great point. We don't have any immediate plans to work on this, but thanks for suggesting it.
How to link different JPD projects / How to manage Contributor access
Asked by Mart Postma:

**The issue**

While setting up my JPD project, I stumbled upon the following issue.   

As it unfortunately is not possible to currently just share one view or section with a (specific) stakeholder to gather ideas, insights or comments - is there a work-around suitable to mitigate this lack in functionality?  

Another solution I was thinking of is creating two different JPD projects, one being internally used and the other one being externally used. Is it possible to use/link the idea issues to a different project in JPD?

Does anyone have any other solutions or recommendations to achieve this functionality?

**Current setup**

To clarify, I wish to share the "External" section with users from the user group "Contributors", and the "Internal" section should only be available to my team. Thus, I only want "Contributors" to have access to the "External" view, and not to the entire JPD project.

![Snippet Views.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/280318i2D89940B81F2EAFA/image-size/large?v=v2&px=999 "Snippet Views.jpeg")

**More types of users?**

Is there any update/ETA available for this ([The different types of users: Creators, Contributo... - Atlassian Community](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/The-different-types-of-users-Creators-Contributors-and/ba-p/2378354)) addition of user roles? I think that this would be the functionality I am wishing to achieve.


Answers:
author: Tanguy Crusson
body: Hi [@Mart Postma](/t5/user/viewprofilepage/user-id/5313648) , here you go: <https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Very-early-access-to-the-Stakeholder-Sharing-experience/ba-p/2459076>

comments: author: Mart Postma
body: Perfect, thank you. I have signed up for the early access.   

**EDIT:** [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) - could you give me an update on the timeline for early access? What can we expect in terms of participation in the early access? It's essential for us to consider JPD as our product discovery tool in the future to be involved in it's development and testing.


author: Hariharan Y
body: There needs to be a way to hide views even from some internal teams. Planning on ideas discreetly by Product Management seems to be impossible. Is there a workaround on that?
Access revoked users are
Asked by Thivyabrabha Ganesan:

I have tried to export the active users from Admin tab, and we got 1243 NON-TUL users are Active but then i checked for those ID and I could see most of their ids are not active but it's still present in JIRA  
I can remove the user id by going inside the ID details but its bit difficult to do manually for more than 1000users

so, Is there any way to remove the user-ids in an easiest way?


Answers:
author: Gary Spross
body: I've found this app useful for performing bulk user deletions. Obviously take care when creating the csv that you load in. There is a paid version as well that gives access to several additional bulk update options, but for user deletion, the free version should be all you need.

[https://marketplace.atlassian.com/apps/1223196/bulkops-app-free?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1223196/bulkops-app-free?hosting=cloud&tab=overview)

*Note: The app seems to timeout after 600 seconds (couldn't find a way to configure this), so if your list is 1000+ users, you may have to run it more than once.*