Confluence found exception?What means and how to settle the problems
Asked by Willam Won:

image2015-5-6 19:2:23.png  
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Answers:
author: Nic Brough -Adaptavist-
body: LDAP error 10 is thrown when you have tried to use an invalid DN in the application - you need to correct the DN string to one that exists in the JIRA directory admin


author: Willam Won
body: Another Exception:2015-05-06 19:02:58,101 ERROR \[http-8090-2\] \[user.impl.delegation.DelegatingGroupManager\] getGroups Failed to retrieve groups for user \[luxiu.ch\] from group manager: class com.atlassian.user.impl.cache.CachingGroupManager. Continuing with remaining managers. -- url: /plugins/pagetree/naturalchildren.action \| userName: luxiu.ch \| referer: <http://doc.mycompany.net/pages/viewpage.action?pageId=65966549>com.atlassian.user.impl.RepositoryException: javax.naming.PartialResultException: \[LDAP: error code 10 - 0000202B: RefErr: DSID-031006BB, data 0, 1 access points ref 1: 'mycc.com'\]; remaining name 'OU=????,DC=mycc,DC=com' at com.atlassian.user.impl.ldap.adaptor.AbstractLDAPGroupAdaptor.search(AbstractLDAPGroupAdaptor.java:184) at com.atlassian.user.impl.ldap.adaptor.AbstractLDAPGroupAdaptor.getGroupEntries(AbstractLDAPGroupAdaptor.java:128) at com.atlassian.user.impl.ldap.adaptor.AbstractLDAPGroupAdaptor.getGroupEntries(AbstractLDAPGroupAdaptor.java:116) at com.atlassian.user.impl.ldap.adaptor.LDAPStaticGroupAdaptor.getGroupEntriesViaMembership(LDAPStaticGroupAdaptor.java:112) at com.atlassian.user.impl.ldap.adaptor.LDAPStaticGroupAdaptor.getGroups(LDAPStaticGroupAdaptor.java:40) at com.atlassian.user.impl.ldap.LDAPGroupManagerReadOnly.getGroups(LDAPGroupManagerReadOnly.java:56) at com.atlassian.user.impl.cache.CachingGroupManager.getGroups(CachingGroupManager.java:95) at com.atlassian.user.impl.delegation.DelegatingGroupManager.getGroups(DelegatingGroupManager.java:93) at bucket.user.DefaultUserAccessor.getGroups(DefaultUserAccessor.java:444) at sun.reflect.GeneratedMethodAccessor214.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149) at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at $Proxy31.getGroups(Unknown Source) at com.atlassian.confluence.security.DefaultSpacePermissionManager.hasPermissionViaGroups(DefaultSpacePermissionManager.java:435) at com.atlassian.confluence.security.DefaultSpacePermissionManager.hasPermission(DefaultSpacePermissionManager.java:119) at com.atlassian.confluence.security.CachingSpacePermissionManager.hasPermission(CachingSpacePermissionManager.java:212) at com.atlassian.confluence.security.DefaultSpacePermissionManager.hasPermission(DefaultSpacePermissionManager.java:189) at com.atlassian.confluence.security.SpacePermissionCheckDispatcherCoordinator.hasPermission(SpacePermissionCheckDispatcherCoordinator.java:38) at com.atlassian.confluence.security.SpacePermissionCoordinator.hasPermission(SpacePermissionCoordinator.java:142) at sun.reflect.GeneratedMethodAccessor554.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149) at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at $Proxy22.hasPermission(Unknown Source) at com.atlassian.confluence.pages.actions.AbstractPageAwareAction.isPermitted(AbstractPageAwareAction.java:65) at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:44) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:26) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:58) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:44) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:109) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:68) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:38) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:38) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:72) at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:59) at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:40) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165) at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115) at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:53) at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118) at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:84) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:106) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:19) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:47) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:44) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:219) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:140) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170) at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.AccessLogFilter.doFilter(AccessLogFilter.java:45) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427) at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:662)Caused by: javax.naming.PartialResultException: \[LDAP: error code 10 - 0000202B: RefErr: DSID-031006BB, data 0, 1 access points ref 1: 'mycc.com'\]; remaining name 'OU=????,DC=ali,DC=com' at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2903) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2820) at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1829) at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1752) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:368) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:338) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:321) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:248) at com.atlassian.user.impl.ldap.adaptor.AbstractLDAPGroupAdaptor.search(AbstractLDAPGroupAdaptor.java:175) ... 194 more


Tags: confluence-administration