youngmon/atlassian-qna huggingface dataset:
Mention in Confluence
Asked by Riko:

We mentioned users, but the users not get notification. I don't know why this users don't get notification.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Riko](/t5/user/viewprofilepage/user-id/4981037) and welcome to the community,

You are talking about 1 users or many users?

Are they logged in at least once on the site?

Do they previously received notifications?

What kind of notifications they dont receive? All or some?

comments: author: Riko
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) thanks for welcoming me.

Yes it is just one users not get notification, and he is already logged in.

Actually previously we don't notify if he received or not. We just aware since he didn't replied the mention on page and comment. So I think and he confirm he don't get notification for that.

Are this problem coming from the restricted files? Because we restrict some files.


author: Alex Koxaras _Relational_
body: [@Riko](/t5/user/viewprofilepage/user-id/4981037) if by "restricted files" you mean "restricted pages" you have to see if that user can view these pages. If not, he will not receive any notifications. You have to also make sure, that this user has opted in for notifications via his profile page.


author: Riko
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) alright. I will try to make sure the user settle on the notification in profile.

I see something like confluence guest role. Is it the same like common role with restricted access? What make guest role better to our external org?


author: Alex Koxaras _Relational_
body: [@Riko](/t5/user/viewprofilepage/user-id/4981037) everything you need to know about guest in confluence can be found here:

<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

Keep in mind that "Guests" are currently in beta version.


Tags: cloud

confluence-cloud
Hide page history from certain user groups using wildcard
Asked by Roel van Dijk:

[How do I prevent anonymous users from using page history? \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/how-do-i-prevent-anonymous-users-from-using-page-history-317196367.html)

In the help article above, a code is presented for hiding page history from anonymous users. I want to edit the code in such a way that it will hide the page history from users with only read-rights on a page, but shows it for users with modify rights.

In our organization we use grouprights that either end with _M or with _R to specify if the group has Modify or Read. Would it be possible to use wildcards in the code so that it just picks up on the last part of a group name?

    #if ($action.remoteUser != $null)

would become something like:

    #if ($action.remoteUser != *_R)


Answers:
author: Radek Dost?l
body: Just to confirm, do you mean the user must be a member of a specific group to be able to see the page history, or that his username must end with '_M'?

According to <https://developer.atlassian.com/server/confluence/confluence-objects-accessible-from-velocity> there is userAccessor which could resolve group membership.

If it's usernames, then you could try

```
#if ($action.authenticatedUser.getName().contains("_M"))
```

or

```
#if ($action.authenticatedUser.getName().endsWith("_M"))
```

AuthenticatedUser resolves to ConfluenceUser (<https://docs.atlassian.com/ConfluenceServer/javadoc/7.20.0/com/atlassian/confluence/user/ConfluenceUser.html>) and apache velocity should have both contains and endsWith methods for String objects, once you get the username.

If it's about group membership then the UserAccessor has this method in it - <https://docs.atlassian.com/ConfluenceServer/javadoc/7.20.0/bucket/user/UserAccessor.html#hasMembership-java.lang.String-java.lang.String-> which would conveniently return a boolean.


Tags: confluence-server

server
Space restoration/retrieval
Asked by Jose Johnley Briones:

The Space created are no longer showing after deleting Jira Management. How can we retrieve it?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jose Johnley Briones](/t5/user/viewprofilepage/user-id/5058396) ,

welcome to the Atlassian community!

If space has been deleted you could restore it just if you have a backup. If the space has been archived you can put back it online.

Hope this helps,

Fabio

comments: author: Vish Reddy _Revyz_
body: Hi [@Jose Johnley Briones](/t5/user/viewprofilepage/user-id/5058396)

Options at hand are:

1. Do a regular backup

2. Use a Backup Service if you don't want to manage the backup part.

Here is a link to Atlassian Security Policies:

<https://www.atlassian.com/trust/security/security-practices#service-availability>


Tags: cloud

confluence-cloud
Click through stats
Asked by Kathryn Reddie:

Hi brains trust,

I'm wanting to track how many of our full news articles on our intranet are opened from our teasers.

Any ideas on how I can track this?

Would a specific SQL, add-on or Google Analytics get this for us?

Thanks in advance,

Kathryn.


Answers:
author: Brant Schroeder
body: [@Kathryn Reddie](/t5/user/viewprofilepage/user-id/1117666) Since you are on server you should use Google Analytics to track this. It would be easy to setup and use.


Tags: confluence-server

server
How can I grant granular access to Contractors to pages rather than a whole "Space"
Asked by Pat Higgins:

My organisation is bringing in some contractors for 12 months.  
They use our org. laptops and have org. domain accounts and emails.  

( For this reason I think they are not "Guests"? )  

They need to create documentation ( Confluence ).

How do I grant them view/edit access down in the Pages hierarchy.  
( so they can create docs there without getting wider view access )  
They shouldn't see the whole Confluence space.  

Thanks  
Pat   


Answers:
author: Sam Nadarajan
body: Hello [@Pat Higgins](/t5/user/viewprofilepage/user-id/5058323)

One thing you could do is create a separate page hierarchy that contains content for your contractors, then in the other page hierarchies restrict the top level pages to just internal users.

For example, if you had 3 top level pages, and each of those top level pages had children pages, and one of those top level pages was named "Contractors," you can restrict the other 2 top level pages to just internal. The page restrictions at the top level will be applied to all of its children pages.

Any content that would need to be visible to your contractors would be a child of the Contractors page.

This is one solution that would prevent the need to create another Confluence space, but it would be simpler if you created a separate Confluence space for your contractors.

comments: author: Pat Higgins
body: Thanks [@Sam Nadarajan](/t5/user/viewprofilepage/user-id/344548)   

If I did that, would our permanent ( interal ) staff be able to view and/or comment ( ie learn from ) the "Contractors" content ?  

Kind Regards  
Pat


author: Sam Nadarajan
body: Yes, as long as you don't restrict access for the Contractor section to your internal staff.

By default, your entire space should allow internal/contractor staff to access the space. Then, by restricting the two top level pages to just internal staff, you're merely restricting access to fewer people in certain page hierarchies. This means your internal staff can access the content in the contractors section.

More information is available [here](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/#AddorRemovePageRestrictions-Anyonecanview-somecanedit).


author: Pat Higgins
body: Looks like we may need to create a Group and a Space for these people  
OR

let them see the whole space..........


Tags: cloud

confluence-cloud

user
Is it possible to apply a custom sort to a smart-drop down in a Confiforms Field Definition Macro?
Asked by Benjamin Rios:

Hello everyone,

I have a Confiform Field Definition macro which has a field type of "Smart Dropdown."

The issue I am having is that the data base that the smart dropdown is referencing houses a list with numbers between 1-100.

When I try to sort using "Sort ASC" within the "Sorting" option of the Confiform Field Definition Macro the dropdown options look something like the following:

```
1
10
100
11
12
.
.
.
19
2
20
21
22
.
.
.
```

Rather than sorting from 1-100 in order it seems like it only sorts by the first digit, then ascends by the second digit and on...

Is there any way I can sort this so it goes in ascending fashion from 1 to 100?

Any help/examples would be appreciated.

Thank you!


Answers:
author: Alex Medved _ConfiForms_
body: Hi

It sorts by label, and that is a text value

If all your values are numeric (for example it uses the Numeric field type to keep them) then ConfiForms attempts to sort them as numbers, but if it fails then it will fallback to sorting them as texts

Here is my demo/test proving that:

<https://recordit.co/gKW5Xf33va>

Alex


Tags: confiforms

select-list

sort
can not receive invitation
Asked by hua chang:

i can't receive invitation email from my team mate. I have been trying it for few days, my team has sent out multiple invitations but i do haven't anything in my mail box or spam.


Answers:
author: Brant Schroeder
body: [@hua chang](/t5/user/viewprofilepage/user-id/5057110) Welcome to the Atlassian community

Can you confirm the following:

* They are inviting you to use the Confluence application?
* Your email domain is the same as your teammates?
* Your teammates have checked and are sending it to the proper email address?

comments: author: hua chang
body: yes.

yes.

yes.


author: Brant Schroeder
body: [@hua chang](/t5/user/viewprofilepage/user-id/5057110) You will need to contact support by clicking here and submitting an ticket <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
How to Organize KBAs within the Page Structure
Asked by Danita_remspecher:

I have created about 100 KBAs so far (we just implemented JIRA/Confluence 2 weeks ago) and I am looking for ideas to organizing my pages.

I created a blank page (similar to a template) for Teams articles then I create child records under this blank page. However, the blank page is appearing in JIRA searches - I don't want this page to appear in the searching. The blank page doesn't have any labels on it, so I thought it won't appear in the search.

I am looking for ideas - I don't want just a list of articles in my page tree - I want it organized.

Thank you so much for your ideas.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Danita.remspecher](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5058296) and welcome to the community!

Here are some best practices from Atlassian about KB to get you started

<https://www.atlassian.com/blog/archives/5_tips_for_building_a_knowledge_base_with_confluence>

If you have a SD connected, my advise would be to separate them as per your service catalog. The users would be able to find them more quick.


Tags: cloud

confluence-cloud
Accessing/setting page properties in user macro
Asked by Bill Bailey:

I am able to set page properties using the macro on the page and pass those to Scroll PDF (in this case). If I include that page properties macro inside a user macro, the values are not set (maybe related to reported bugs about not working inside a panel macro).

So I think that I need to handle this with get/set to the page objects, for example, such as:

```
#set($fileName=$contentPropertyManager.getTextProperty($content, "metadata.scroll.pagetitle"))
```

But can't find anything regarding the syntax for the page properties macro.

Any help would be appreciated.


Answers:
author: Thomas Rough _K15t_
body: Hey Bill, I thought it would make sense to put the same information here which I also already relayed to you via your K15t support ticket.

As I mentioned (in relation to Scroll PDF Exporter), Page Properties values are only picked up by our app if they are present in the storage format of the page. This means when you insert a user macro that internally outputs a Page Properties macro these related properties won't be visible to our app.

Unfortunately, due to the way in which Page Properties and User Macros work, we aren't aware of any way to work around this.

Regards, Thomas (K15t)

comments: author: Bill Bailey
body: Yeah, this is a limitation with the page prop macro that I think I have hit before. The page prop doesn't like to be wrapped in other macros.


Tags: confluence-server

server

user-macro
Pdf:s saved in Trello suddenly are gone
Asked by Ann-Louise Alexandersson:

I save pdf:s in Trello boards as an attachment. It have worked perfectly until today. Now it dosn't work at all. What is wrong?


Answers:
author: Michael Pryor
body: Which part is no longer working? Are you able to post a screenshot or more info for us to help?

comments: author: Ann-Louise Alexandersson
body: Ok, I try :-) I use my Trello to archive information including pdf, and usually I can click on the bold letters/row in the pdf and the pdf show up in a new window and a can read it. Now, it look like it should be a pdf saved, but when I click nothing happen at all. It is like it doesn't exist. Strange. I tried to restart the program and the computer, but no effect.


author: Ann-Louise Alexandersson
body: ![Ska?rmavbild 2021-08-19 kl. 09.38.17.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/156694i46881507AE7A50FE/image-size/large?v=v2&px=999 "Ska?rmavbild 2021-08-19 kl. 09.38.17.jpg")
Restrict automation to a speciffic list
Asked by Thomas Benner:

How can the rule  

"when a due date is set on a card by me sort the list by due date ascending"

be restricted to a specific list?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Thomas Benner](/t5/user/viewprofilepage/user-id/4520268) yes, you can filter your trigger. Just make sure you have the advanced option turned on ![Screenshot 2021-08-18 184818.png](https://community.atlassian.com/t5/image/serverpage/image-id/156469iE318AE61C1096EDB/image-size/large?v=v2&px=999 "Screenshot 2021-08-18 184818.png")

comments: author: Thomas Benner
body: Thank you very much for the hint.


author: Hannah Humbert - Simpla Workflows
body: [@Thomas Benner](/t5/user/viewprofilepage/user-id/4520268) you're welcome! Hope that helped :)


Tags: automation
Copy list & Members to a new board
Asked by Kanchan Pasricha:

I am wanting to copy a list and all the member info on each card to a brand new board. How can I do that ? I tried a few way to move the list but each time I loose the member info


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Kanchan Pasricha](/t5/user/viewprofilepage/user-id/2543018) you need to make sure all members are on the destination board before copying the list over

comments: author: Kanchan Pasricha
body: OK will try that out -Thank you Hannah
it's better trello gold or trello busisness?
Asked by Camila Fernanda Santander Vera:

for which situations are trello gold and trello business best recommended? trello business has the same benefits as trello gold?


Answers:
author: Hannah Humbert - Simpla Workflows
body: I guess it depends on your requirements and how you're using Trello. Business has more features than Gold. Gold is cheaper but only really gives you 2 extra power-up spaces and more Butler quotas. If you need \>10 boards per workspace, different views, unlimited power-ups, advanced checklists, more security/user types, Business would be better. Business is suited if you have a whole team/company in Trello. Gold is suited for an individual.   

Here are the features of [Gold](https://help.trello.com/article/817-trello-gold-user-guide), and the features of [Business.](https://help.trello.com/article/714-business-class-user-guide)


author: Laura Holton _ACE Rotterdam_
body: Hi [@Camila Fernanda Santander Vera](/t5/user/viewprofilepage/user-id/4488733) ?

Welcome to the Community! It's a good question and it all comes down to what you're looking for. [Trello Gold](https://help.trello.com/article/817-trello-gold-user-guide) is more of an add-on pack for individual Trello accounts that adds a handful of features and is an addition for the free Trello experience.

Whereas, [Trello Business Class](https://help.trello.com/article/831-free-vs-business-class) is intended for multi-user Workspaces to have more fine-grained control over who can access their boards...

* It includes privacy controls and other administrative tools that are helpful to businesses that want to take greater control of their boards and data.
* It also includes Trello Gold for all the users within the Workspace. Rather than upgrading one user at a time, you'll upgrade an entire Workspace to Business Class.

So it all comes down to if you need the features and functionalities of Trello Business Class, if you do then you get Trello Gold with it, if not then go with Trello Gold for your individual account.

I hope this helps but if you have any other questions just ask ?

All the best,

Laura
Adding a Trello Board to Confluence
Asked by Ileana Nu?ez:

Hi, do confluence users need to have a trello account in order to view my recently added trello board in confluence.

I asked someone who does not have a trello account to view the confluence page where I had just added the trello board, however they were unable to view it because it asked them to sign in to trello.

My trello board has the option that it is visible only to worksapce members. The confluence page where I added this board had view access to everyone.

Please advise


Answers:
author: Alex W
body: Hey Ileana, I already responded to the ticket you raised with our Trello Support team. Did you have more questions about this?
Automating invitations to a Trello board
Asked by Jade Dye:

Hi,

I'm using Trello for the development roadmap/feature voting part of my app and want to automate observer membership to a particular board via something like Zapier. Is this possible? I could only see the "Find Members" option on Zapier.

Since posting I've realised that observers are still technically "members" so this won't actually solve my problem, oh well!


Answers:
author: Brittany Joiner
body: [@Jade Dye](/t5/user/viewprofilepage/user-id/4519553) typically what people do for roadmap boards is make the board public, so anyone can view it and observe it! If you want the ability to be able to vote, you can still allow people to vote on cards without being members. Hope this helps!


Tags: automation

integration

zapier
Why can I login on my laptop but not on my IPhone?
Asked by Wombat Stew:

I can login on my laptop but when I use the same login name and password on my iPhone it's says it's incorrect! What am I doing wrong?


Answers:
author: Brittany Joiner
body: [@Wombat Stew](/t5/user/viewprofilepage/user-id/4519396) are you logging in in your browser on your phone or the Trello app? If it's the browser, make sure you're not already logged into another Atlassian account somehow because it could be saving that login and redirecting.


author: Felix
body: Hey [@Wombat Stew](/t5/user/viewprofilepage/user-id/4519396) - is the Trello app on your iPhone up-to-date? The team's been making some changes to how login works, and it may be incompatible with some older versions of the iOS app.
Hello!Tell me please,why could it happen?thank you!
Asked by ????? ???????:

![D30F0C3E-C1CC-42E8-B3DB-769934577AD0.png](/t5/image/serverpage/image-id/156308i4B52D34CBF56FD6E/image-size/large?v=v2&px=999 "D30F0C3E-C1CC-42E8-B3DB-769934577AD0.png")


Answers:
author: Brittany Joiner
body: [@????? ???????](/t5/user/viewprofilepage/user-id/4519230) any chance you can google translate that message for me? I'm not sure what it says and can't copy and paste from the picture to try to put into google translate and diagnose
????????? ?????????????
Asked by ???????? ???????:

??? ????????? ?????????????? ? ??????????? ???????? ?? ????? ? ??????, ???? ??????????, ????? ?????????????.?


Answers:
author: Laura Holton _ACE Rotterdam_
body: ?????????? [@???????? ???????](/t5/user/viewprofilepage/user-id/4518522) ?

????? ?????????? ? ??????????! ??????? ??????, ???? ??? ??????????, ??????? ????? ??????????, ?? ??? ???????? ? ????????? ? ??? ???????? ?? Trello. ???? ? ????????, ????????? ?? ?? ????????????? Trello Business Class?

**??? ???????? ?????????? ?? ?????, ?????????? ?????? ???? ????????????? Trello:**

**???????????? ?????????** - ???????????? ???????????? - ??? ???, ??? ??? ????????? ?? ?????, ?? ??? ?? ?????????? ???? ??????? ??????. ?? ?????? ???????????? ????? ????? ? ??????? ?????????? ?? ?????.

**????? ?????????** - \<\<??????????\>\> ???? - ??? ?????? ???? ?????????. ??????? ????????? ????? ????????????? ??? ????????? ????? ??? ???????????.

**???????????** - ??????????? - ??? ???????? ? ???????? ?????? ??? ?????? ? ?????. (??????????? ???????? ?????? ??? ??????? ???????? ? Trello Business Class).

**????? ??????? ???????** - ???????? ??????? ??????? - ??? ???-??, ??? ??? ???????? ? ???????? ????? ???? ??????? ???????. ??? ?????? ?????? ?????, ?? ??????? ???????????? ??????? ???????. ????? ??????? ??????? ???????????? ?? ??????? \<\<?????\>\> ??? ???? ??????? ???????.

**?????** - ?????????? ???? ?????????. ????? ?? ???????? ??????????? ??????? ???????, ? ??????? ??????????? ?????.

**????????????? ?????** - ????????????? ????? - ??? ???? ??????, ??????? ????? ?????? ?? ????? ???, ??? ??????. ?????????????? ?????? ???????? ????-??????? ???????? ? ?????? ?????? ???? ???????.

? ?????????? ????????? ??? ??? ?????? ????????? Trello ??? ????????? ?????????????? ??????????:

* <https://help.trello.com/article/791-changing-permissions-on-a-board>
* <https://trello.com/en-GB/guide/permissions-controls>

???????, ??? ???????, ?? ???? ? ??? ???? ?????? ???????, ?????? ????????? ?? ?

????? ??????????,

Laura
Calendar Rules & Custom Fields
Asked by Aline Majado:

Hi there,

I have set up a rule to send an email to a specific custom field (filled with different email addresses for every card) every Monday at a certain time. This rule and the custom field variable {{%fieldName}} works for due date rules, but it is not working for calendar rules. Error: "no email address to send to"

Is there a workaround for this?

TIA

Aline.


Answers:
author: milynnus
body: [@Aline Majado](/t5/user/viewprofilepage/user-id/4518194)

The reason is that a calendar command has no card associated with it. Try a find or collect card and iterate to see if it works.

comments: author: Aline Majado
body: Thanks [@milynnus](/t5/user/viewprofilepage/user-id/3947182) you are right. But the calendar rules don't actually allow you to select cards? Or I couldn't find this function for calendar rules on butler. If you know a way around this, let me know. TIA.


author: milynnus
body: [@Aline Majado](/t5/user/viewprofilepage/user-id/4518194)

You are right in your observation.

I had a workaround where I converted a report variable into a checklist and iterate through them to send that email via a second command.

Alternatively, use http request to handle this for you.


author: Aline Majado
body: Thanks [@milynnus](/t5/user/viewprofilepage/user-id/3947182) ! I will try that.
How to automate dupluication of cards into different category
Asked by Julius Crescest:

Im trying to set up so we have a staff category and every time a new person is added to the staff category, their card with their name on it gets duplicated across into the not meeting activity requirements category, but im not quite sure how to do it.


Answers:
author: Rodrigo
body: Julius,

When you say 'category', do you mean Trello's 'label' or 'list'?

Is the new person a user or a card?

Please specify. In the meantime, maybe you can try to automate it using Butler, with something like:

When user X is added to list Y, copy card to list Z

or

When label X is added to card Y (the user), copy card to list Z


Tags: automation