youngmon/atlassian-qna huggingface dataset:
when we change child tickets fields the changes should replicate on parent ticket.
Asked by Chaitanya B:

Hi Community,  

I'm looking for an automation rule, when we edit the start date on child tickets (task, story) these changes should replicate on parent ticket (epic,initiative)  

Thanks


Answers:
author: Tansu Akdeniz
body: Hi [@Chaitanya B](/t5/user/viewprofilepage/user-id/4694906)

Sample rule:

![automation rule.png](https://community.atlassian.com/t5/image/serverpage/image-id/300124iC5D90730B751338A/image-dimensions/346x357?v=v2 "automation rule.png")

comments: author: Nic Brough -Adaptavist-
body: Bear in mind that you probably want to add some more logic to this.

This rule does exactly what you have asked for, but are you sure you want the start date on the Epic to change every time you update an issue?

It won't always, it's entirely possible that someone sets the new date to what the Epic currently has, but Epics are for overarching collections of many issues running over a much longer time period than issues, and it is extremely unlikely that all the issues in an Epic will always start and end on the same date.


author: Chaitanya B
body: Hi [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390)   

Thanks for your reply, I created the rule as you said, and the rule audit log says SUCCESS but the changes are not replicated on the epic ticket (parent), what might be the reason  

[@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thanks for your comment ![rule audit.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/300248i4660A454A6ABDA05/image-size/large?v=v2&px=999 "rule audit.PNG")


author: Chaitanya B
body: I got a rule from the Jira automation template library and it worked for me  

![rule part 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/300268iEC9CE39C8CC35166/image-size/large?v=v2&px=999 "rule part 1.PNG")


author: Chaitanya B
body: ![rulepart 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/300269iA0877656F2CED60D/image-size/large?v=v2&px=999 "rulepart 2.PNG")
Unable to find the "Bug Type" field in the Issue navigator for filter creation in the Jira
Asked by Shasheekant Patel:

Hi Community,

I am an Jira site admin of my organization. I want to create a board for Project managers who can manage the task through bug type priority.

However, I am unable to find the "Bug Type" field in the Issue navigator for filter creation in the Jira. Can you guide me to - how we can enable the "Bug type" field in issue navigator to create a filter with respect to production type, system type or UAT type of bugs so that I can create a board for manager.

Moreover, In the issue navigator we found column option and in that list "Bug type" files is existing but in the issue navigator search this filed is not visible.


Answers:
author: Rick Westbrock
body: It sounds like you created a custom field named Bug Type and what I have found in the past is that when a custom field isn't available in search it can be caused by the field not having a search template defined.

If you edit details of the custom field definition under Settings \> Issues \> Custom Fields you should see the field name, description and a Search Template drop-down field. If the search template is not set then that makes the field not searchable and causes the symptom you are seeing.

Below is an image from the edit screen of one of our select list/single choice fields where it is using the Multi Select Searcher; many times there is only one available search template.

![search-template.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/331891iB5B22C1D691315B1/image-size/large?v=v2&px=999 "search-template.jpg")


author: John Funk
body: Hi Shasheenkant,

There is not field with out of the box Jira called "Bug type". You would need to create a custom field of single pick list type is you want to be able to choose just one value. Or Multi pick list type if you want to be able to apply multiple values at one time.

Or to see if that custom field already exists, go to Settings \> Issues \> Custom fields and search for the field.
Automation to provide the totals for all status's in a project
Asked by Paul Casillas:

I'm trying to create and automated report that communicates daily on:  

* Numbers of issues in project
* Numbers of issues in To Do, In Progress \& Done status
* Numbers of issues with a particular custom field value

I'm clear on the timing function although the constraint of executing JQL in the initial timing step is bothersome. I only want one posting every day. Not one for each issue


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This is something you should probably do on a dashboard, not by sending a report via email - the email could be out of date within seconds of being sent.

A dashboard with three gadgets (probably all using the same filter for "Project = X") would tell your people the current answers as soon as they opened it (or refreshed it) and wouldn't need any coding or much effort to create. Each gadget would just need different "group by" settings - Project, Status, and custom field.


author: Bill Sheboy
body: Hi [@Paul Casillas](/t5/user/viewprofilepage/user-id/5077007)

What problem are you trying to solve by doing this? Knowing that may reveal other solution approaches. Thanks!

Until we know that...You could do exactly what you asked in several ways:

* with saved JQL filters and subscriptions to receive emails,
* with an automation rule and a scheduled trigger
  * This could only show a maximum of 100 issues in any status using things like the Lookup Issues action
  * To show / count more than 100 issues, the rule would need to call the REST API function for a JQL search, and look at the total count (even though only \<= 100 issues could be returned)
* with marketplace addons
* etc.

Kind regards,  
Bill
Can you differentiate inline vs page comments for automation purposes?
Asked by Nev Ramadan:

I would like to automate re-broadcasting inline comments on a page as page comments. I can't see any documented way to do this, it's not exposed in comment smart values.

Trigger: Page Commented

If: (Comment is inline?)

Then: Add Comment


Answers:
author: Kseniia Trushnikova
body: Hi [@Nev Ramadan](/t5/user/viewprofilepage/user-id/5304770),

There's no smart value to differentiate between inline and page comments, but you can use API to find out if your comment is inline. Here's the example:

![Screenshot 2024-03-04 at 12.30.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/309978iDD25DF820ED74ED7/image-size/large?v=v2&px=999 "Screenshot 2024-03-04 at 12.30.03.png")

Add the **Send web request action** with URL "{{baseurl}}/api/v2/inline-comments/{{comment.id}}". If this request returns you 200, it means that the comment is inline.

Hope it helps.
Change custom fields in european number format
Asked by Leena Pratheepan:

Hello,

I have a question. I have a customfield with gross and net price. Currently there is an American notation with point as decimal separator and comma as thousands separator. Can I change this to European notation? (comma as decimal separator and point as thousands separator)

2nd question:  
How can I insert currency in the custom field? e.g. 10,50?

Thank you in advance.

Best regards,

Leena


Answers:
author: Nic Brough -Adaptavist-
body: Hi Leena,

Jira does not have a currency field, you would need to find or write an app to provide one.

The numbering separators are determined by your language/region settings in your profile, they're not actually part of the number data. To change the formatting, select a language/region that uses the format you want.

comments: author: Leena Pratheepan
body: Thank you [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)
403 error loading component for LookupObjects
Asked by Peter Makki:

As in the title, I've got 403 when I try to add "lookup objects". I've tried to reload page, to enable cookies, to relogging - still the same error.

Has anyone encountered that?

![403atlassianautomatian.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/299821iD726A05FA88A3585/image-size/large?v=v2&px=999 "403atlassianautomatian.jpg")


Answers:
author: adam
body: Hi guys,

i have the same problem. Automation in cloud works fine, but with the "lookup objects" i get the 403 error.

Any tips?

thanks \& regards

comments: author: Radek Pou?
body: Hi Adam,

403 error code stands for access forbidden - you need to have a JSM agent licence in order to see the object.


author: adam
body: Hi [@Radek Pou?](/t5/user/viewprofilepage/user-id/5205958)

hm i do have the JSM agent licence. And the rule is not specific for something in JSM, i just wanted to explore the possibilitys with lookup objects.


author: Radek Pou?
body: Hello Peter,

I have encountered this exact issue today. The solution for this is simple. 403 error code stands for access forbidden - you need to have JSM agent licence in order to see the object. Adding JSM agent licence for myself fixed this issue.

Radek
git pull hangs on ubuntu
Asked by jwgrenning:

I can do git pull and push from my mac, but on ubuntu, git pull hangs.

ping bitbucket.org is odd too. On mac ping works fine, showing an IP V4 address.

on ubuntu ping hangs and shows a IP v6 address.

Any ideas for fixing this?


Answers:
author: jwgrenning
body: After posting this I restarted ubuntu and the problem went away. There were a number of ubuntu updates recently made. I did not see a warning that a restart was needed. Just the same, my problem went away.


Tags: bitbucket-cloud

cloud
howto enable branch restricted write access to atlassian connect app
Asked by Bob Rohan:

Renovate uses Bitbucket Cloud Atlassian Connect app. I would like to restrict write access for a repository, and allow the renovate connect app to bypass this restriction. However as the connect app is not identified as a user/group I'm unable to assign.

Please advise how I can do this?


Answers:
author: Ben
body: Hi Bob,

Unfortunately, it is not yet possible to assign branch restrictions to anything that is not a registered Bitbucket Cloud user - so there is no workaround for your use case at this stage.

We have an open [feature request](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) ticket logged with our developers to include this functionality, please feel free to **Watch** and **Vote**for this to improve its visibility with regard to customer demand:

* <https://jira.atlassian.com/browse/BCLOUD-22400>

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: Bob Rohan
body: Thanks Ben


Tags: bitbucket-cloud

cloud
Masking variable value during input
Asked by Jeebu Aniyankunju:

Hi there!

I would like to know if it is possible within Bitbucket to ensure that the value that I am giving as an input to a pipeline variable can be masked, like how a password is being input.

If you take a look at the attached screenshot, I have a pipeline variable

```
release_secret
```

whose value I would like to mask when I am giving it as an input. It should not only be masked in the pipeline logs, but also when I am typing it in the input box. Is this possible?

<br />

![Screenshot 2024-07-23 at 7.36.36?PM.png](/t5/image/serverpage/image-id/337362i3A1DD1B71D73905A/image-size/large?v=v2&px=999 "Screenshot 2024-07-23 at 7.36.36?PM.png")


Answers:
author: Theodora Boudale
body: Hi [@Jeebu Aniyankunju](/t5/user/viewprofilepage/user-id/5550671) and welcome to the community!

I'm afraid that secured variables are not supported in custom pipelines at the moment, so the value won't be masked in the input box or in the logs. We have a feature request for what you are asking:

* <https://jira.atlassian.com/browse/BCLOUD-19224>

I suggest adding your vote to that feature request (by selecting the **Vote for this issue** link) as the number of votes helps the product managers better understand the demand for new features. You are more than welcome to leave feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to get notified via email on updates.

Implementation of features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.

In the meantime, I suggest storing a secret as a secured repository, workspace, or deployment variable, instead of using a variable in the custom pipeline:

* <https://support.atlassian.com/bitbucket-cloud/docs/variables-and-secrets/>

Please feel free to reach out if you have any questions.

Kind regards,  
Theodora

comments: author: Jeebu Aniyankunju
body: Hey Theodora!  

Thanks for your swift response and pointing me to the feature request. I will keep a close eye on it and hope the team will implement this for a use case of mine.  

Cheers!  
Jeebu


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
A pipeline can only have 100 steps?
Asked by Philip K?fer:

We have a micro service arch and running a lot of steps in the pipeline in parallel. Currently our project exceeds the 100 steps limit. Is there a way to increase that? It's a blocker!


Answers:
author: Theodora Boudale
body: Hi Philip and welcome to the community!

I'm afraid that we cannot increase that limit.

We have a feature request about this here:

* <https://jira.atlassian.com/browse/BCLOUD-22456>

I suggest adding your vote to that feature request (by selecting the **Vote for this issue** link) as the number of votes helps the product managers better understand the demand for features. You are more than welcome to leave feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to get notified via email on updates.

Implementation of features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.

In the meantime, you can work around this by combining some steps into a single step, so that the total number of steps does not exceed 100.

Kind regards,  
Theodora


author: Nicolas Grossi
body: currently no. see <https://support.atlassian.com/bitbucket-cloud/docs/step-options/>


Tags: bitbucket-cloud

cloud
Branch Selection Dropdown: Exact Match Branch Not Visible When Exceeding 25 Records
Asked by Jyoti Varade:

![yiZyRt3lxcMUOTPQlszOiRkrL.png](/t5/image/serverpage/image-id/337262i479BDB11A292C453/image-size/large?v=v2&px=999 "yiZyRt3lxcMUOTPQlszOiRkrL.png")

When we enter an existing branch name in the "from branch" field, and if there are fewer than 25 branches that include the search term, I can see the branch I want. However, if there are more than 100 branches and we enter a specific branch name, and that branch appears after the 25th record, then it is not visible in the "from branch" section. The exact match branch should appear at the top. I checked the API call, and the exact match branch is on the 3rd page. When we enter any branch name in the "from branch" section, it only shows the first 25 branches in the dropdown list, even if the exact match branch is not visible on top.


Answers:
author: Dave Parrish _Atlassian_
body: Bitbucket PM here ?

We are actively working on optimizing branch search results so that exact matches are returned at the top of the list, followed by partial matches.

As [@Ben](/t5/user/viewprofilepage/user-id/4537226) mentions, keep an eye on [BCLOUD-20410](https://jira.atlassian.com/browse/BCLOUD-20410) and we'll provide an update when it's fixed.


author: Ben
body: Hello again Jyoti! :)

This is a current limitation of Bitbucket Cloud due to the pagination of our branches API.

There is already an active [feature request](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) ticket raised with our developers to increase this limit to allow for more efficient searching capabilities which is in our short-term backlog, please **Watch** this for future updates and **Vote**for it to improve its visibility with regard to customer demand:

* <https://jira.atlassian.com/browse/BCLOUD-20410>

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Filter by bitbucket pipeline status is not working properly.
Asked by Jyoti Varade:

If we are on the 5th page of the pipeline and we try to filter by status 'SUCCESSFUL', and if there is less data than the current selected page's pipeline count, it should redirect to the first page. Currently, it shows a blank page. We need to go to the first page, then filter by status, and then we can see the successful pipeline. This is not convenient.


Answers:
author: Ben
body: Hi Jyoti,

Welcome to the Bitbucket Cloud community! :)

Thank you for bringing this to our attention. I have been able to reproduce this from my side, and as such - I have raised a [bug ticket](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html) with our development team. Please feel free to **Watch** this for future updates and click **This Affects My Team**to improve its visibility with regards to the number of affected users:

* <https://jira.atlassian.com/browse/BCLOUD-23330>

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Can?t verify email
Asked by Qu?n Nguy?n Ho?ng:

while I'm trying to login to bitbucket by Microsoft account, i got "We were unable to verify the email associated with your Microsoft account, so let's do that now." message and no emails sent to me so that i don't have verification code


Answers:
author: Nikola Perisic
body: Hello [@Qu?n Nguy?n Ho?ng](/t5/user/viewprofilepage/user-id/5550172) , this usually happens when your email gets on the Atlassian's suppression list. To solve this, you would need to raise a ticket for Atlassian to unblock your email from the suppression list.

comments: author: Qu?n Nguy?n Ho?ng
body: oh, thank you, so how can i do that


author: Nikola Perisic
body: Navigate to this link: <https://support.atlassian.com/contact/#/> , choose Technical bugs and issues, choose Bitbucket, enter your workspace id and all of the needed information.


author: Ramy Faiad
body: I have the same issue with the administrator account, and it doesn't let me to add the complain  

![Screenshot from 2024-08-18 11-33-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/342342i06044624B9A3B0BC/image-size/large?v=v2&px=999 "Screenshot from 2024-08-18 11-33-47.png")


Tags: bitbucket-unknown-hosting-type

unknown-hosting-type
now when i want to create a new bit bucket workspace i need to do it from https://admin.atlassian.
Asked by Elixir Labs:

now when i want to create a new bit bucket workspace i need to do it from

<https://admin.atlassian.com/> page but i also want my already paying bitbucket workspaces apper here


Answers:
author: Hana Ku?erov?
body: Hi [@Elixir Labs](/t5/user/viewprofilepage/user-id/1709457) ,

welcome to the Atlassian community!

You can link your existing Bitbucket to your organization, see here:

<https://support.atlassian.com/organization-administration/docs/add-a-new-product-to-your-organization/>

comments: author: Theodora Boudale
body: Hi [@Elixir Labs](/t5/user/viewprofilepage/user-id/1709457) and welcome to the community!

I just wanted to add to Hana's reply that you need to have an [Atlassian Guard](https://www.atlassian.com/software/access) (formerly known as Atlassian Access) subscription to link an existing Bitbucket workspace to an organization.

Linking as per the steps in the doc that Hana shared will allow you to view Bitbucket Cloud Audit Logs in the organization's Audit Logs. The workspace will also be listed in your organization's product list. Please keep in mind that unified user management will not be available for the workspace. This functionality will be released in 2025 for existing, older, workspaces. This is a longer timeframe because it requires migrating existing user history and permissions over to Atlassian Admin.

Please feel free to reach out if you have any questions!

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How can I transfer or assign Billing Administration to someone else?
Asked by Stephen del Rosario:

I am not the Billing Admin--nor am I the Technical Contact for

\<redacted for privacy\>

But I am the Technical Contact/Admin for all our Atlassian products.

But I am required to present an invoice for the monthly amount charged to the credit card of one of our Directors. How can I assign this to me or our Atlassian account? Edwin Jewell who is both the Billing Admin and Technical Contact is no longer with the organization--it's been more than a year.


Answers:
author: Hans Polder
body: [@Stephen del Rosario](/t5/user/viewprofilepage/user-id/5020846) ,

Welcome to the community! Keep in mind that this is a public forum, so you might not want to share SEN-numbers or names of contacts in your organization.

This seems like a question for Atlassian Support, they can assist you while having access to your environment, providing the best fitting solution. You can contact them on <https://support.atlassian.com>.

Best of luck!


Tags: bitbucket-cloud

cloud

not-applicable

subscriptions-and-billing
to capture the # of "requested changes" each PR gets per Developer
Asked by Shari Callahan:

the request is to pull, for a specific timeframe, the number of PRs that had Needs Work/Requested Changes feedback broken down by developer

Example:

Start Date: 07/14/24 - 07/21/24

Developer A created PR#123,

got 5 reviews

2 approve

2 give feedback and tag 'Requested Changes'

1 concurs with one of the 2 points of feedback

results:

Developer A, PR#123, 3 Requested Changes

Please note, I'm not a developer but will be handing over the responses/guidance


Answers:
author: Patrik S
body: Hey [@Shari Callahan](/t5/user/viewprofilepage/user-id/5549342) ,

thank you for reaching out to Community!

I've noticed you opened a support ticket with this same request for Bitbucket Cloud, so I'll be sharing the response in here as well in case other users come across the same requirement in the future.

Although we do not currently offer a tool specifically designed for generating those reports, the information you're looking for is readily available on the Bitbucket Cloud public API.

For instance, you can utilize endpoints like "[List pull requests](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pullrequests/#api-repositories-workspace-repo-slug-pullrequests-get)," "[Get a pull request](http://Get%20a pull request)" and "[List a pull request activity log](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pullrequests/#api-repositories-workspace-repo-slug-pullrequests-pull-request-id-activity-get) " to retrieve relevant information.

Following is an example of using the [List a pull request activity log](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pullrequests/#api-repositories-workspace-repo-slug-pullrequests-pull-request-id-activity-get) endpoint to get all the activities in a pull request (such as comments, updates, approvals and request changes) and pass that information to **jq** to filter only by "Requested changes" :

```
`curl -u USERNAME:APP_PASSWORD --location 'https://api.bitbucket.org/2.0/repositories/WORKSPACE/REPOSITORY/pullrequests/PULLREQUEST_ID/activity' | jq '.values[] | select(.changes_requested)'`
```

By exploring this endpoint and others detailed in the [public API documentation](https://developer.atlassian.com/cloud/bitbucket/rest/intro/), you can develop custom scripts to extract the necessary information.

A helpful guide on how to query/filter the API results on some example Python scripts can be found in the article below:

* [Generating Bitbucket Cloud Reports](https://confluence.atlassian.com/bbkb/generating-bitbucket-cloud-reports-1283364184.html)

Thank you, [@Shari Callahan](/t5/user/viewprofilepage/user-id/5549342) !

Patrik S


Tags: bitbucket-cloud

cloud