Why users now can't restrict issues?
Asked by Uladzislau Samuseu:

Even if users in my team-managed project have specific permissions to restrict issues they can't do that, cuz they have to be as admin too. So, how i have to use this option in order to enable users to restrict issues how it was before? Ofc I cant give them all admin role.  

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![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/315494i1C23180EBD2F8ED9/image-size/large?v=v2&px=999 "1.png")  

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![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/315493iDE802AB8D0E1CC44/image-size/large?v=v2&px=999 "2.png")  

Thanks for your support!


Answers:
author: Uladzislau Samuseu
body: Hi there! Support response:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/316533iADDFA12DF5E43FBB/image-size/large?v=v2&px=999 "image.png")  

I'll post the solution after if somebody need.

comments: author: Jack Brickey
body: Thanks for the update


author: Johann Riedel
body: Thanks - we'll stay interested :)


author: Johann Riedel
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154) - the issue seems to be resolved.


author: Uladzislau Samuseu
body: [@Johann Riedel](/t5/user/viewprofilepage/user-id/5468935) Yes mate, we won!


author: Jack Brickey
body: So it was a regression that was fixed?


author: Uladzislau Samuseu
body: [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) it's true


author: Johann Riedel
body: Hi Uladzislau,

we've encountered the exact same problem last week.

So I'm really looking forward to hearing what you were able to find out.

At least I can confirm that this is indeed an issue right now.

Currently restricting an issue is linked to the "administer project" permission, what makes no sense to me as members should be (and were, if I recall correctly) able to do this, as well.

And I'm of your opinion - the admin permission should only be needed for setting a default restriction on an issue type.

comments: author: Uladzislau Samuseu
body: Hi, [@Johann Riedel](/t5/user/viewprofilepage/user-id/5468935)   

We are negotiating with support at the moment. As soon as I receive an answer I will write the solution here.


author: Dexter de Vera
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154) ,

Have you tried to do the changes in the ticket view itself not in search view. Can you try to click the ticket ID. Then after you directed to the ticket itself you may do the update of security.

comments: author: Uladzislau Samuseu
body: Hi [@Dexter de Vera](/t5/user/viewprofilepage/user-id/4657717) ,  

Thanks for your suppose, but restrictions not work for non-admin roles in any views.  

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author: Jack Brickey
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154) , you mentioned "how it was before". To the best of my knowledge this access permission has not changed since introduced. However maybe I am misunderstanding a question.

comments: author: Uladzislau Samuseu
body: Greetings [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) !  

A week before it was an opportunity to restrict any issues even by users with non-admin roles. That's why i wrote so.


author: Jack Brickey
body: That is interesting. I had not experienced that prior but admittedly I do not use TMP much.. Maybe something rolled out to change the behavior. Might be worth contacting Support to inquire.


author: Uladzislau Samuseu
body: Thanks for participation anyway!


author: Jack Brickey
body: I remain intrigued. I found this post from February of 2023 which illustrates the same wording on this permission. So, while the wording hasn't changed, may be something in the behavior has.

[Where-is-the-"Restrict-any-issue" permission](https://community.atlassian.com/t5/Jira-Software-questions/ACP-120-JA-Where-is-the-quot-Restrict-any-issue-quot-permission/qaq-p/2277013)


author: Uladzislau Samuseu
body: I believe that the error is in the behavior. I also sure that the wording was changed exactly last week in my case. But thanks for the info.


author: John Funk
body: So, you are using ScriptRunner Behaviours app?


author: Uladzislau Samuseu
body: No, should I?


author: John Funk
body: No, I just got confused when I saw you mentioned behavior.


author: Ste Wright
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154)

Have you had a non-admin user try that?

I'm reading it as you need to be an admin to set default restrictions, but non-admin users can limit access to issues normally.

Or is this what you're referring to have tested in the error screenshot?

Ste

comments: author: Uladzislau Samuseu
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)   

Non-admin users can't use restriction at all, even if they have "Restrict any issue" checkbox in their role. As far as I understand correctly, only admin now can restrict issue due creating and after that.  

I think that's not work correctly, because now i can't give users with non-admin roles opportunity to restrict any issues at all, due creating or after that.  

P.S. The screenshot with an error was made by non-admin user.


author: Jack Brickey
body: The ability to restrict is a project admin only operation as stated.


author: Uladzislau Samuseu
body: It's illogical now, cuz if i have admin role i am able to restrict any issues already even without this checkbox


author: Ste Wright
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154)

Thanks for confirming. I was referencing [this article](https://community.atlassian.com/t5/Jira-Software-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115) (albeit from 2020) which states...
> Please note, to set issue restrictions for issues in a next-gen project:
>
> * You must either be on the Jira Standard or Premium license plans.
>
> * You are assigned to a role that has the SET_ISSUE_SECURITY permission. **Admins and users assigned to the Member role** are given this permission by default. [Learn more on how to grant permissions to roles in next-gen](https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/).

...which seems to suggest Members should be able to do it also?

Ste


author: Uladzislau Samuseu
body: Right, it were so till the last week, but now it's not, either you are member or have any other role with this checkbox


author: Ste Wright
body: Hi [@Uladzislau Samuseu](/t5/user/viewprofilepage/user-id/4674154)

This might be a bug - but I couldn't find one matching this issue in [the bug list](https://jira.atlassian.com/issues/?jql=project%20%3D%20JSWCLOUD%20AND%20type%20%3D%20Bug%20AND%20statusCategory%20!%3D%20Done%20ORDER%20BY%20created%20DESC).

I'd report this to [Atlassian Support](https://support.atlassian.com/contact/#/)

Let us know what they say :)

Ste


author: Uladzislau Samuseu
body: I'll try, thanks a lot!


author: Jack Brickey
body: If you do report and get a response back, please update the post here for all of us interested in the outcome.


Tags: issue-security

restriction

roles