youngmon/atlassian-qna huggingface dataset:
Filtro por equipe em todas as ideias / Filter by team in all ideas.
Asked by patricia_rocha:

Quest?o: Para aplicar um filtro no Product Discovery em todas as ideias, ? poss?vel configurar o filtro por equipe, de forma que quando aplicado, ele reflita apenas no usu?rio que est? aplicando o filtro. Atualmente, na minha configura??o, o filtro est? sendo aplicado para todos os usu?rios logados.  

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Question: To apply a filter in Product Discovery on All Ideas, it is possible to configure the filter by team so that when applied, it only reflects on the user who is applying the filter. Currently, in my configuration, it applies to all users in the pipeline.  

![Jra.png](https://community.atlassian.com/t5/image/serverpage/image-id/268178iD4052393F05DC241/image-size/large?v=v2&px=999 "Jra.png")


Answers:
author: Rylan Maschak
body: For most of our views, we disable the autosave. Then you can set up a view with 'default' sorting, fields and filtering for all users, and each user can change the filter options temporarily (and it only affects their display).

This has worked well for our teams.![2023-07-11_14-56-12.png](https://community.atlassian.com/t5/image/serverpage/image-id/268213i547ACC1D2E8B5850/image-size/large?v=v2&px=999 "2023-07-11_14-56-12.png")
Automatically create an idea in Jira Product Discovery from a Jira Project
Asked by Bradley Davidson:

Is there a way to create an idea in JPD that is automated or triggered from a Jira ticket?

We often get production support or requests that currently start off as Jira tickets, but ideally we'd love to have those move to JPD. With Jira, we can automate transitions and create other tickets.

Has anyone tried to create a JPD from Jira yet and if so, did it work or have any issues to address?


Answers:
author: Syed Majid Hassan -Exalate-
body: Hi,

This is Majid @ Exalate.

I see that you have already been suggested some automation solutions, but this is very possible to do via an integration app such as [Exalate](https://marketplace.atlassian.com/search?query=issue%20sync) too. You can even bring in Ideas from other Jira instances altogether. I linked a [quick video demonstration](https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Integration-with-GitHub-for-Delievery/qaq-p/2393111?utm_campaign=subscription_search_answer&utm_content=topic&utm_medium=email&utm_source=atlcomm) here of how Exalate works between Jira and GitHub, but it should be good to give you an idea (no pun intended) about what the possibilities are.

Hope it helps.

Thanks

Majid


author: Matthew Pavlovich
body: Hey [@Bradley Davidson](/t5/user/viewprofilepage/user-id/4233672) , yes i have from JSM (Company Managed).  
We had a similar need for a client - i created a 'Submit new idea' request type in their JSM portal, then on create in the JSM project fired off an Automation to create a JPD Idea in the required JPD Project passing through details from the JSM Request Type. No real complexities except it had to be a global automation.

![Image 12-7-2023.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/268298i5E067B403EC49789/image-size/large?v=v2&px=999 "Image 12-7-2023.jpeg")


author: Bill Sheboy
body: Hi [@Bradley Davidson](/t5/user/viewprofilepage/user-id/4233672)

Have you tried using an automation rule to do this? I have not seen or read about any restrictions on creating JPD ideas from an automation rule in a different project.

As JPD is often used for portfolio and/or product management, you may want to discuss this with your JPD user community to ensure this addition of ideas does not alter their defined intake processes or alter any information on existing views.

Kind regards,  
Bill


author: Abel Lineberger
body: I have tried as we have a stakeholder board where ideas are bandied about and contextualized prior to submission. That board is a Company Managed Project. As JPD is based on Team Managed Projects there is no clean way I have discovered to do this.
How to import insights from outlook/emails ?
Asked by Jscher_:

In my company a lot of the discussion is still happening through email. Is there a possibility to capture those discussions as insights ?


Answers:
author: Ted
body: Seems this isnt on the immediate roadmap for JPD, see related post here:

<https://community.atlassian.com/t5/Jira-Product-Discovery/Adding-outlook-emails-and-Teams-comments-as-insights/td-p/2202050>

comments: author: Rohan Swami
body: Hi [@Jscher_](/t5/user/viewprofilepage/user-id/4217844) your best option here is to use the Chrome extension: <https://chrome.google.com/webstore/detail/jira-product-discovery/flacajjkcnlngpeapmnmignmjgddamah> This will allow you to highlight text from the email and add it as an insight without needing to leave the screen.

Currently the extension is not supported for other browsers or native email apps. In those situations you can copy text or a screenshot of the email and add it as an insight in Jira Product Discovery.


author: Iryna Komarnitska_SaaSJet_
body: Hi [@Jscher_](/t5/user/viewprofilepage/user-id/4217844) ,

I can also recommend using [an extension for the Chrome browser](https://marketplace.atlassian.com/apps/1231078/taskcompose-for-jira-cloud?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_How-to-import-insights-from-outlook-emails_030823).

It also allows you to take screenshots and add annotations, link web elements to Jira tasks, record videos, and send them to the issue immediately.

My team tried to make a multifunctional application that optimizes the task management process.

Here's a [30-day trial](https://marketplace.atlassian.com/apps/1231078/taskcompose-for-jira-cloud?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_How-to-import-insights-from-outlook-emails_030823) for you.

Example of use:

![??2.png](https://community.atlassian.com/t5/image/serverpage/image-id/272918iA843183C2E364EAB/image-size/large?v=v2&px=999 "??2.png")
Is there a way to display the estimate field from a linked delivery ticket?
Asked by jonathan_tate:

Is there a way to show the estimate from a linked delivery ticket? The 1-5 effort score is nice, but doesn't give enough nuance in some cases (especially at the low and high ends of the scale). For example right now for us a 1 could mean anything up to 1 week and a 5 is pretty much anything \> 1 month. Seeing the difference between a 1 that is 1 day or less vs a 1 that takes the full week helps in determining the pecking order.


Answers:
author: Rohan Swami
body: Hi [@jonathan_tate](/t5/user/viewprofilepage/user-id/5264767) thanks for sharing this feature request with us. If I understand correctly you have Jira Software issues with story point estimates, and linked ideas that you need to prioritise. Can you please share a bit more context.

Right now the way to show a Jira Software story point field within Jira Product Discovery would be to create a field in Jira Product Discovery for the story point then keep the two in sync through automation, but I think you're hoping to achieve something else here.

comments: author: jonathan_tate
body: Hi [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658), that sounds like what I need, just not sure how I would go about it. Whether linked directly from the delivery ticket or kept in sync via automation it achieves the same result.

Thinking about ease of use though, right now I can link in a delivery ticket and it can show the delivery progress based on statuses of the child tickets of an epic or the status of a single ticket. It would be really useful if I could also display fields from the linked ticket e.g. delivery ticket owner, estimate etc....


author: jonathan_tate
body: Although I can appreciate why it might be difficult to do this given it can be a one to many relationship.


author: Rohan Swami
body: Yep, the 1:many relationship would make this tricky! Would you like to book some time in with me to discuss your use case? <https://calendly.com/rswami-atlassian/jira-product-discovery-and-delivery>
is there a way to see the text of the most recent comment in the bar on the timeline?
Asked by Lexi Sprague:

not just a count of comments but the text of the most recent comment itself


Answers:
author: Rohan Swami
body: [@Lexi Sprague](/t5/user/viewprofilepage/user-id/5226250) [@CC](/t5/user/viewprofilepage/user-id/4715930) We don't have this functionality at the moment and this is the first time I've heard this request! How is showing the most recent comment on the timeline view helpful to you?

comments: author: CC
body: [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) we would use it for status reporting. At the moment I created a field called Last Status and added it to the timeline. The tech folks want to use comments to report status and the business folks want a simple one liner update.


author: Rohan Swami
body: [@CC](/t5/user/viewprofilepage/user-id/4715930) One workaround I can think of is to create a text custom field and call it "status update" and you can update that field value with your update whenever it's time to report.


author: CC
body: [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) Thank you. That worked.


author: CC
body: I could use this function on both the software and JPD side.
is there a way to display percentages of complete in progess and do to?
Asked by Lexi Sprague:

i can see the raw counts, but would be helpful to also see the numbers in percentages is there a setting for this?


Answers:
author: Rohan Swami
body: Hi [@Lexi Sprague](/t5/user/viewprofilepage/user-id/5226250) this setting isn't available at the moment. Can you please help me understand more about your use case. How would the percentage help you here?

comments: author: Lexi Sprague
body: its something we get asked for by the exec teams when we do progress reviews :D
Find ideas without delivery tickets
Asked by Tom Pennick:

I would like to create a filter or a dashboard that shows all Idea type tickets that do not have delivery tickets linked to them.

I intend to use the same method to identify tickets within a specific Project (our UX \& Design) that do not have associated ideas.

Is this possible to do with JQL?


Answers:
author: Ted
body: To get all the ideas that do not have linked delivery tickets, the JQL you are looking for is:   

project = "discovery project" AND issueLinkType not in ("is implemented by")  

For the opposite, you can also narrow down to the specific project and use "implements" instead of "is implemented by".

You might need to add another condition wherein you state issuetype = Idea if you have for example stories in your UX project that use the implements condition in relation to epics in that same project


Tags: dashboard

filter

jql
Is there a way to customise the amount of ratings in the Ratings Field?
Asked by Claire Prosser:

Currently I can see the default is 5 but I'd like to know if you can, or if there will be functionality available to, edit this down to say 3 ratings?  


Answers:
author: Rohan Swami
body: Hi [@Claire Prosser](/t5/user/viewprofilepage/user-id/5165920) this isn't customisable at the moment. However you can achieve this by creating a multi-select field with options for 1,2,3 or any other scale you would prefer.

comments: author: Claire Prosser
body: Hi Rohan,

Thanks for coming back to me on this. I'm looking to create a formula based off the 'value', but I believe multi-select is a 'count' - is that correct? If so, will it identify the field as 1, or will it pick up the numbering as part of the multi-select options? So for example if I picked 3 as an option, would it recognise 3 as a value or would it display 1 as a count?

Thanks!


author: Rohan Swami
body: Hi [@Claire Prosser](/t5/user/viewprofilepage/user-id/5165920) correction: This should be a select field not a multi-select. Once it's a select field the value can be used in custom formulas. Please see the example below. My custom formula expression is {Story point estimate}\*2![Screenshot 2023-07-11 at 11.15.58 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/267961i2C1122B47CE172A1/image-size/large?v=v2&px=999 "Screenshot 2023-07-11 at 11.15.58 am.png")


author: Neil Sheppard
body: Hi [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) - your example doesn't work though as the SPE x2 column should show 6 when the estimate is 3 but it only shows 2??   

Is there a way to limit the choices you put in a field and it pick up that value. So in this example it would pick up the value 3 and return 6. Or if you changed the SPE column to a number field could you limit the min and max range that can be entered?
Unable to see insights from slack
Asked by Ankita Bajpai:

Hi Team  
As product members, we get daily product ideas and feedback from internal and external stakeholders on different platforms. I am grateful that the product discovery plugin in Chrome is helping a lot to capture this numerous feedback. However, I am struggling to capture insights from Slack because it doesn't display the content coming from Slack ( perhaps due to private channels).  

Steps I follow:  
Go to a Slack conversation.  
Select the text to capture  
Message options -\> Add to the issue  
Select a project -\> Select an issue ( existing idea) -\> Write a summary of insight.  

When I go back to the idea page and check, it shows me only the Slack archive link with the summary I wrote but not the conversation text I captured.  

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Answers:
author: Robert Barbosa
body: Have you tried running Slack from Chrome? It seems to have the same features and functionality I need.

comments: author: Ankita Bajpai
body: I just opened it to test out as per your suggestion. However, I see a new issue - I cannot find existing ideas to add this insight to the project. This is happening on browsers and apps both.  

However, I can add insight from Slack on Chrome using the product discovery plugin.  

Thanks for the help [@Robert Barbosa](/t5/user/viewprofilepage/user-id/4901576)   

<br />

PS: Do you think the Slack integration is currently defying the purpose? The PD browser plugin is working as expected. How can we flag Slack about this integration issue?
Why can contributors not add delivery tickets?
Asked by Lexi Sprague:

I would like the ability for team members who are not creators as they have no need for broader edit rights to be able to make changes to the delivery tickets list only. Can yall help? I dont need to pay 3$ a user for my devs to be able to update delivery ticket lists.


Answers:
author: Hermance NDounga
body: Hello Lexi,

I am guessing your devs primary tool is Jira Software. In that case they don't need to be creators on Jira Product Discovery. They can simply update their epics and story and it will be reflected in the delivery section for the PMs.

And if sometimes they need to link an epic to an Idea, that can also be done from Jira Software, using the implements issue link type.

Best Regards,  
Hermance  
Product Manager @ Jira Product Discovery


author: Stasiek Sarnecki
body: They can add tickets from the Jira for developers, though.

Both parties can also link the ticket (you, if you have at least epic - all the tasks from the epic will be displayed; developers - if you provide them ticket key to link).


author: Lexi Sprague
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) It would be helpful to just allow delivery ticket changes by people who are not on a 3$ per license setting as those changes running entirely through the PM's can be overwhelming at the scale.
Basic Math operations in custom formulas ?
Asked by TP:

I am trying to get an idea of the number of sprints I'll have to spend on a feature based on person-days estimates of several teams.

I want to approximate this value by taking the biggest number of sprints that each team will have to spend on it

Team 1 30 person-days = 3 Sprints

Team 2 20 person-days = 1 Sprint

Team 3 60 person-days = 2 Sprints

I would like the result to be 3 Sprints and the way you would calculate it is

Max(Sprints Team 1, Sprints Team 2, Sprints Team 3)

Is this planned in the near future ? I have to export into excel to do this which I would like to get rid of...


Answers:
author: Bill Sheboy
body: Hi [@TP](/t5/user/viewprofilepage/user-id/4573139)

Are all of the fields you note in your Jira Product Discovery (JPD) project? If so, it does not appear there is a max() function for custom formulas in fields yet.

Have you considered using an automation rule in your project to set the field?

Kind regards,  
Bill


Tags: custom-field
Delivery issues show project target within JIRA Software issue
Asked by PeterE:

Hi all,

We started using Jira Product Discovery as a possible external roadmap product replacement and so far we are really happy about the flexibility. The option to have "delivery" issues linked to the idea is great...however, in terms of the "Project Target" you are missing those dates indications in the Jira software issue...  

I tried to use the Jira Automation rule to manually sync as suggested (<https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Automation-to-Sync-Dates-Between-an-Initiative-in-JIRA-Software/qaq-p/2212438#M1268>), but it cannot find "linked issues", perhaps as it is a delivery issue and not a native linked issue?

Having more details within the Jira Software part for the delivery would really beneficial.

Hope someone can help or the product team can give some insights about the coming features :-)

Regards,

Peter


Answers:
author: Bill Sheboy
body: Hi [@PeterE](/t5/user/viewprofilepage/user-id/2257241)

Without knowing more about your scenario, I hypothesize accessing the linked issues between Ideas and other Jira issues is possible in automation rules.

You can confirm that using this how-to article, which describes how to learn if a field is supported by automation rules, and the exact structure and smart values to use: <https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/> Basically you identify an example Idea and call the REST API with a browser to find what fields are visible (or not).

And...Jira Product Discovery (JPD) appears to be built upon team-managed projects (TMP), and so is just another project. That means if you want an automation rule to access issues in multiple projects it will need to be either global or multi-project in scope. Please check with your site admin on your license level because there are limits to the number of global/multi-project rule executions per month based on your level: <https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/>

Kind regards,  
Bill

comments: author: Rohan Swami
body: [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) is exactly right here. [@PeterE](/t5/user/viewprofilepage/user-id/2257241) we're thinking about introducing date syncing across Jira Product Discovery and Jira Software in the future, would you like to speak to us about your use case? <https://calendly.com/rswami-atlassian/customer-calls>


author: PeterE
body: [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) thanks for your explanation...I believe there is a current limitation the way "delivery issues" are linked. As such, automation rules don't work in that way.

But I will first take a call with [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) to further discuss the use-case, perhaps I'm looking in the wrong direction.


author: Bill Sheboy
body: Interesting...when I did a quick test to check the REST API with an Idea issue type, I did see the linked delivery issues in the results. Please post what you learn after the call to benefit the community. Thanks!


Tags: automation
I can not access the platform
Asked by Karla_espinoza:

It shows a message: "It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again."


Answers:
author: Hermance NDounga
body: Hi Karla,

Sorry for the unconvenience, there has been some intermittent incidents across the platform that should be solved now. You can track them down on status.atlassian.com

Cheers

Hermance
When is the public availability planned to be announced?
Asked by Irina_Bel_Stiltsoft_:

Rumor has it's August, but I can't find information to prove it.


Answers:
author: Amanda Barber
body: Which product are you asking about?

comments: author: Irina_Bel_Stiltsoft_
body: Jira Product Discovery.


author: Amanda Barber
body: It's already generally available.

Pricing available here: <https://www.atlassian.com/software/jira/product-discovery/pricing>


author: Gary Spross
body: JPD is now in GA (as [@Amanda Barber](/t5/user/viewprofilepage/user-id/4511754) mentioned). If you are on the Beta, Atlassian is asking that you transition to the Free or Standard plan by August 17th.

[https://community.atlassian.com/t5/Jira-Product-Discovery-articles/ACTION-REQUIRED-how-to-move-from-Beta-to-the-Free-or-Standard/ba-p/2355268?utm_source=atlcomm\&utm_medium=email\&utm_campaign=immediate_general_article\&utm_content=topic](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/ACTION-REQUIRED-how-to-move-from-Beta-to-the-Free-or-Standard/ba-p/2355268?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_article&utm_content=topic)
How to disable alert close feature/option while triggering phone calls
Asked by Bhanu Prakash:

Looking for options to disable "Option2" close alert during phone call trigger for few or all alerts.

When a call is received to user it provides option 2 to close alert and we wnated to disable this feature to few or all alerts..any pointers would be hihgly appreciated.


Answers:
author: Nick H
body: Hi [@Bhanu Prakash](/t5/user/viewprofilepage/user-id/4785358) ,

It's not possible to remove the option to close an alert during a voice notification. It's also not possible to customize your own set of dial actions either - but we do have an open feature request for this functionality you can follow, watch and vote for here:

<https://jira.atlassian.com/browse/OPSGENIE-714>


Tags: cloud