http-nio-8081-exec-31
Asked by Nam_ L?u C?ng:

I got this error when I click to button assets on Jira Service Management, I can not use anything in Asssets

2024-06-18 08:53:54,984+0700 http-nio-8081-exec-31 url: /rest/insight/1.0/global/config; user: namlc ERROR namlc 533x495x2 182jzou 10.81.0.97,10.30.80.77 /rest/insight/1.0/global/config \[c.r.j.p.i.c.w.a.r.exception.mapper.DefaultMapper\] Unexpected exception was thrown while processing the request java.lang.IllegalArgumentException: Version can not be null at io.riada.insight.model.VersionString.(VersionString.java:32) at com.riadalabs.jira.plugins.insight.common.property.PropertyManagerImpl.currentInsightVersion(PropertyManagerImpl.java:202) at io.riada.insight.services.GlobalConfigurationServiceImpl.getInsightGlobalConfigModel(GlobalConfigurationServiceImpl.java:106) at com.riadalabs.jira.plugins.insight.channel.web.api.rest.services.globalconfiguration.GlobalConfigurationResource.getConfig(GlobalConfigurationResource.java:74) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.base/java.lang.reflect.Method.invoke(Unknown Source) ... 19 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:171) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:75) ... 32 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55) ... 8 filtered at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59) ... 4 filtered at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54) ... 3 filtered at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:54) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.app.usage.core.features.user.interaction.servlet.filter.CapturingServletFilter.doFilter(CapturingServletFilter.kt:38) ... 3 filtered at com.atlassian.app.usage.core.features.common.usage.rest.filter.CapturingRestFilter.doFilter(CapturingRestFilter.kt:36) ... 42 filtered at com.atlassian.theme.filter.DefaultRequestOverrideServletFilter.doFilter(DefaultRequestOverrideServletFilter.java:77) ... 3 filtered at com.atlassian.oauth2.scopes.web.ReadWriteScopeFilter.doFilter(ReadWriteScopeFilter.java:46) ... 3 filtered at com.atlassian.ratelimiting.internal.filter.RateLimitFilter.doFilter(RateLimitFilter.java:73) ... 3 filtered at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ... 17 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:38) ... 3 filtered at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:82) ... 3 filtered at com.atlassian.oauth2.provider.core.web.AccessTokenFilter.doFilter(AccessTokenFilter.java:82) ... 19 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.plugins.authentication.sso.web.filter.loginform.DisableNativeLoginAuthFilter.doFilter(DisableNativeLoginAuthFilter.java:55) ... 3 filtered at com.atlassian.plugins.authentication.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70) ... 3 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:222) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:213) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:141) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:130) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37) ... 8 filtered at com.atlassian.ratelimiting.internal.filter.RateLimitPreAuthFilter.doFilter(RateLimitPreAuthFilter.java:71) ... 3 filtered at com.atlassian.web.servlet.plugin.ThreadIdFilter.doFilter(ThreadIdFilter.java:19) ... 4 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ... 3 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 25 filtered at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) at java.base/java.lang.Thread.run(Unknown Source)


Answers:
author: Nam_ L?u C?ng
body: I can fix this issue


Tags: jira-service-management

jira-service-management-server

server