youngmon/atlassian-qna huggingface dataset:
SourceTree crashes
Asked by ViktorPurkin:

### SourceTree crashes when I try update password or create new account. {#toc-hId-1142776046}

I have Window 7 OS and the latest version of source tree SourceTree 3.3.8

and I already tried use different version of git in options -\> git-\> git version: system and Embedded


Answers:
author: School-learner
body: How many apps do you have open? Do you get any error messages? If yes put a screenshot. do other apps crash?
why does Authentication failed on BitBucket account in sourcetree?
Asked by dkerrisk:

I get an error when I try to clone with source tree. The Error is:

Unexpected character encountered while parsing value: T.Path Line 0, position 0.

I tried upgrading to the latest version of sourcetree, with no change in the error.

I can log in to BitBucket via the web, but when I try via Sourcetree I Get the error shown above. I get the same error when I try to refresh the password.

Help I am completly stuck right now and can do no work.

Dennis


Answers:
author: rmfesq
body: Same issue, I have to work around it. Not great.

comments: author: rmfesq
body: And after logging onto the website it resolved itself.
How I can find exe file after installation?
Asked by DKukwa:

Hi Team,

I have problems with open SourceTree after installation. SourceTree.exe file does not appear. I tried find it by searching all disks. I have downloaded the newest version 3.3.8. Could you please help?

Regards

Dan


Answers:
author: Daniel Ebers
body: Hi Dan,

welcome to the Community!

If I got you right the file is just missing after download on your local PC. Please try to check the browser you used for download to find out where downloads go to on your disk.

In case in should be missing even after you are aware of the specific directory there is some probability that a virus scanner deleted the SourceTree.exe (false positive virus detection or a malfunction with virus scanner). In case you have a virus scanner in place it's log file should tell you more.

Cheers,  
Daniel
Problem with Registration
Asked by Howard_Shlom:

I completed Sourcetree Install

I created a Bitbucket user account.

On the Registration step  
login to bitbucket  
what is Root URL: ??

Why do we have to login to BitBucket Server to install Sourcetree?  
What is the Root url?  
no matter what I put in, I get "Failed to check login for \[my user name\]


Answers:
author: Howard_Shlom
body: So, restarted the installation, selected Bitbucket instead of Bitbucket Server,and it worked.

A better description and helpful notes would have helped!

Thanks anyway.
Why cannot login from sourcetree?
Asked by Simone P:

Hi Everyone,

since a couple of days ago, I was able to login into bitbucket from sourcetree applicaiton.

now it continue to say that the username or password are invalid. If I try from bitbucket website, I'm able to login correctly. sourcetree is running in administration. already tried to un/install the program.

any suggestions?

thanks in advance


Answers:
author: Dennis
body: Similar problems cannot add new remote in source tree

I'm logged in and see existing projects but get login error when trying to access remote git. Seems to be happing after announcement of update BitBucket


author: Svenje
body: I have the same problem, can't connect sourcetree with bitbucket. I can login to bitbucket.org and see my repos. I tried to change User name and UserID and update login-information, but didn't work.

comments: author: Svenje
body: No it works again


Tags: bitbucket

login
Updating MacOS 10.15.4, SourceTree hanging
Asked by jiachaohui:

After updating MacOS to 10.15.4, I got a problem because the new system update the ssh with version OpenSSH_8.1p1. I manually install OpenSSH_8.2p1 by brew. So Now, command line works well. But sourceTree still hanging. But I don't know where to update ssh version in SourceTree.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

I am on 10.15.4 (19E287), with OpenSSH_8.1p1. and latest SourceTree.

It works well.

So could you explain why you do you upgrade ssh? maybe I have the same error.

as I know, sourcetree use the your ssh version,

```
find /Applications/Sourcetree.app | grep 
```

Maybe I do something wrong.

Cheers,

Gonchik

comments: author: jiachaohui
body: Well, thanks for your attension. My MacOS is 10.15.4 (19E266). I update ssh because I can't do any git action(eg: git clone) on my company gitlab through ssh. It just hanging. With the comand blew:

GIT_SSH_COMMAND="ssh -vvv" git clone ssh://git@xxx.com

the output is:

Cloning into 'xxx...  
OpenSSH_8.1p1, LibreSSL 2.7.3  
debug1: Reading configuration data /etc/ssh/ssh_config  
debug1: /etc/ssh/ssh_config line 47: Applying options for \*  
debug1: Connecting to g.hz.netease.com port 22222.

No extra output any more. That's why I update ssh to OpenSSH_8.2p1. After updating, git actions on comandline works fine, while SourceTree is still hanging.
When importing Mural board to confluence, are there any restrictions?
Asked by Youmna Alomari:

When importing my Mural boards to confluence, are there any restrictions? Are we still limited to 3 boards if we are under the standard plan?


Answers:
author: Barbara Szczesniak
body: [@Youmna Alomari](/t5/user/viewprofilepage/user-id/5434290) Are you using a third-party app to embed the Mural boards or are you somehow converting the Mural boards to Confluence whiteboards? If you are converting, I believe you would be limited to 3 active boards.

comments: author: Youmna Alomari
body: Hey [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) ,

<br />

I'm importing Mural boards to confluence. So if I already have 3 whiteboards created in my confluence, they'll be view only once I import my Mural board?


author: Barbara Szczesniak
body: [@Youmna Alomari](/t5/user/viewprofilepage/user-id/5434290) You may want to review the questions and discussions in the [Confluence Whiteboards](https://community.atlassian.com/t5/Confluence-Whiteboards/gh-p/confluence-whiteboards) group. I'm not that familiar with the ins and outs.

I do know, though, that the limit is 3 active whiteboards **per user license**, rather than 3 boards per user. For example, if you have 40 user licenses in your Confluence instance, you can have 120 active whiteboards. These could be owned by 1 person, 12 people, 40 people, ...


author: Youmna Alomari
body: Thank you!


Tags: cloud

confluence-cloud
Checking if a URL is up/responding
Asked by Mark Saunders:

We are currently moving all of our documentation from mediawiki to confluence and I am having a bit of trouble finding a way to move over some URL checking that we have.

On our mediawiki pages we have a table of app URL's and a script which is applied to the link which tells us if the page is up or down using curl to check if the URL is responding and looking for a 200 http response. A 200 turns things green anything else is red.

I am trying to find a way to migrate the same function to our confluence pages, I have had a play around with tables using iframes for the pages so you can see if they are loading but it is very messy and hard to follow.

I have also found "Application Monitoring by [AGIL4YOU](https://marketplace.atlassian.com/vendors/1219185/agil4you)" which would give us an up or down status but just wanted to find out if there was a way to do this without having to add any extensions ?


Answers:
author: Kristian Klima
body: Hi [@Mark Saunders](/t5/user/viewprofilepage/user-id/5493914) and welcome.

I'm not sure I understand the issue here, with Confluence, if your space is accessible to anonymous users, then by definition all pages (their links) are live (up).

You can deploy sophisticated workflows and publishing process using Atlassian Marketplace apps (add ons for you Confluence) which would allow you to have pages that are live and not live.

If it's about links, there are apps that check the links you have on your pages - for example [Scroll Content Quality](https://marketplace.atlassian.com/apps/1224799/scroll-content-quality-for-confluence?tab=overview&hosting=cloud) which we're using.

There's also [Link Management for Confluence](https://marketplace.atlassian.com/apps/1224660?tab=overview&hosting=cloud).

Pls, elaborate, this is an interesting point of view.

comments: author: Barbara Szczesniak
body: [@Mark Saunders](/t5/user/viewprofilepage/user-id/5493914) Or maybe you talking about having something on your Confluence pages to indicate when URLs in some apps outside of Confluence are up or down?


Tags: cloud

confluence-cloud
How do I handle layers in Confluence whiteboards?
Asked by Daniel Sagarnaga:

I'm having trouble managing layers on the whiteboard. Sometimes I want to place an image over a section or a shape, but it doesn't always work; the image ends up behind it.

Note: Right click and Bring to Front doesnt work all the time.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There isn't a very robust support for layers in Whiteboards, the best is what you are already trying, bring to front, move to back.


Tags: cloud

confluence-cloud
Syncing confluence content to our website via Drupal
Asked by brionesj:

Is there a way to sync specific pages in our Confluence to our public Facing website via Drupal? This way we are not duplicating resources and energy to be able to have one source of knowledge.


Answers:
author: Kristian Klima
body: Hi [@brionesj](/t5/user/viewprofilepage/user-id/5031222) and welcome.

You can create a public link(s) from a given page(s) and find the way for Drupal to display it (them).

What Confluencers typically do is either have a public facing docs in an actual Confluence space open to anonymous access or using tools like Scroll Viewport by K15t to create a dedicated documentation website decoupled from the actual Confluence. This way, Confluence serves as a CMS/LCM tool, while to content is consumed via a Viewport site.


Tags: cloud

confluence-cloud

drupal
@user mentions management for users
Asked by Arthur Roncey:

Hi,

Is there a way today to help users manage @mentions of their username within Confluence spaces?

@mentions are often used a Assignment within Confluence for project plan like documents.

A solutions i found in past Confluence community thread (which are not complete solution), is to look up your user.Id on the profile page (in the URL itself) and search for it in the Search bar.

* However, it misses a way to sort, and filter by the "Time at which the mentioned was added" which would allow for this to be a good way to manage mentions/assignments. You can only drill down the result using "\[document\] Updated in past X days".

Bonus: it would be great for it to be on the user profile pages directly with a table or a list with all mentions of your user in a confluence cloud env. (potentially showing Article URL, time of mention, time of last update, and other useful information).

Thanks


Answers:
author: Arthur Roncey
body: [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) This does indeed solve the need. Thank you very much for your answer!


author: Dave Rosenlund _Trundl_
body: Hi, [@Arthur Roncey](/t5/user/viewprofilepage/user-id/4873255) ? Welcome to the community.

There's a much easier way.

Users can click on their profile picture, and in the dropdown, they find \<My\> Tasks.

![Screenshot 2024-05-09 at 2.41.45?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/322957iA0D28C265445D22B/image-size/large?v=v2&px=999 "Screenshot 2024-05-09 at 2.41.45?PM.png")  

Users can also use the Task Report macro on a page they create to track their tasks.

![Screenshot 2024-05-09 at 2.46.23?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/322958i9BFE143498334B14/image-size/large?v=v2&px=999 "Screenshot 2024-05-09 at 2.46.23?PM.png")

Hope that helps.

comments: author: Barbara Szczesniak
body: I was going to mention the Tasks list on the Confluence Home page, but I see that the first option [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) mentioned takes you to the Home page. So, there are just 2 ways to get to it.


Tags: cloud

confluence-cloud

mentions

user-experience

user-picker
Confluence Cloud - Statistics/Analytics for child pages
Asked by tkrogh:

Hi,

Is there a way to get page visits on pages, child-pages and lower in Confluence Cloud in a view where you can compare with other pages, child-pages, in order to identify pages which aren't being utilized?

I am aware of the Space Analytics:

- Space Analytics -Overview: Popular Content (page visits)

- Space Analytics - Pages - Users Viewed/ Views

However it only highlights the most popular in the comparable list.

Thanks in advance.

Best Tea


Answers:
author: Shawn Doyle - ReleaseTEAM
body: From the Space Analytics page you can pick 'Pages" then find the page you want stats for and click on that page for those stats.

![pages_stats_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/322939iCEAD59EE2CDB06B2/image-size/large?v=v2&px=999 "pages_stats_1.png")![pages_stats_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/322940i5B161AC6938FC3A5/image-size/large?v=v2&px=999 "pages_stats_2.png")


Tags: cloud

confluence-cloud
Automation Rule not capturing all Templates in the list
Asked by Roeder:

Hi Atlassian experts,

Wondering if you can help me resolve an automation I created. Here are the details:

"Create a Retrospective Confluence page once a new Sprint starts".

The automation partially works as intended - it successfully creates the new Retro Confluence page when the "Start Sprint" button is triggered in Jira for the same Project space called: Dynamics.

However, the confluence page created has blank content and I am unable to select the template I normally use in the Automation rule-builder. It's not even appearing in the selection. See below details:

Automation Rule-builder:

![image.png](https://files.slack.com/files-tmb/T03QBV1GE-F072QNF2NRG-3031efb118/image_720.png)

Template selection in Confluence called: Retrospective:

![image.png](https://files.slack.com/files-tmb/T03QBV1GE-F072A5S1ACX-8c6eedc403/image_360.png)

Advise to the right direction to resolve is much appreciated. Thanks in advance!


Answers:
author: Dono Greeff
body: Should have put it as an answer really.

It has been raised as a bug already. See

<https://jira.atlassian.com/browse/AUTO-742> and make sure to click the (Impacts my team) link.

With Atlassian, more impact = more priority and also more chance of them actually fixing it.


author: Roeder
body: Automation Rule-builder:

![Automation Rule_Retro.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/322923i002CAEC7B9C55D59/image-size/large?v=v2&px=999 "Automation Rule_Retro.jpg")

Template selection in Confluence called: Retrospective:

![Retro template.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/322924iBE93FC5AB54BEB84/image-size/large?v=v2&px=999 "Retro template.jpg")

comments: author: Kunal Dhir
body: I am facing the same issue. In fact, I wanted to update an already created automation rule with these templates and now they are gone. Bizarre.


author: Dono Greeff
body: Its a bug! <https://jira.atlassian.com/browse/AUTO-742>


Tags: automation

cloud

confluence-cloud
Can we Pre-assign users to a particular Parent page via the Approval workflow?
Asked by Veronica John:

We are planning to use Comala Workflows for our team. We currently use Confluence Cloud. Could you let us know how we can Pre-assign users to a particular Parent page via the Approval workflow?


Answers:
author: Kristian Klima
body: Hi [@Veronica John](/t5/user/viewprofilepage/user-id/5493741) and welcome.

I'd simply contact Appfire's support (Appfire owns Comala) and ask them. Their approval apps are complex tools that you can customize to your own liking, so they'd be the right people to chat to.


Tags: appfire

cloud

comala

comala-workflows

confluence-cloud
How can I add template message functionality based on page label?
Asked by Josh Crook:

I'm looking for a way to add template message functionality to my Confluence instance. I want users to be able to easily "tag" pages to indicate problems or issues very similar to [Wikipedia's system](https://en.wikipedia.org/wiki/Wikipedia:Template_index/Cleanup#General_cleanup). Something like the include macro would work, but I would like the message to be automatically displayed on a page based on specific labels rather than by editing the actual page content.

Unfortunately searching for an addon for something like this appears to be basically impossible due to the crossover names with templates, tags, and labels.

Thanks


Answers:
author: Davin Studer
body: I don't know of any add-ons specifically that will do what you want. You could create a user macro that would conditionally show different text based on the page labels and then add that user macro to the base page layout decorator so that it would be included on every page, but that would require a bit of knowledge for how to create a user macro. A more built-in option would be to just utilize page or inline comments.


Tags: confluence-data-center

confluence-server

data-center

server
Script Runner - Calculation from Attributes
Asked by Luigi Lari:

Dear all,

I would like to post this question as I am not proficient in script writing. Could someone assist me with these two use cases? I am attaching slides I have prepared to aid comprehension.

The first use case involves calculations of number fields.  
The second use case entails calculations I need to perform by associating numbers with text fields derived from certain drop-down menus.![Use Case 1 - slide 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/322893iB66F84B87CAE2DC4/image-size/large?v=v2&px=999 "Use Case 1 - slide 1.PNG")

* ![Use Case 1 - slide 2.PNG](/t5/image/serverpage/image-id/322884i77EA85A4066D514F/image-size/large?v=v2&px=999 "Use Case 1 - slide 2.PNG")![Use Case 2 - slide 1.PNG](/t5/image/serverpage/image-id/322886iAA1B3D92B0D514FE/image-size/large?v=v2&px=999 "Use Case 2 - slide 1.PNG")![Use Case 2 - slide 2.PNG](/t5/image/serverpage/image-id/322885i19F318EF5FB80890/image-size/large?v=v2&px=999 "Use Case 2 - slide 2.PNG")

  Regarding the first use case, I specify these conditions:
  * The calculation is triggered whenever a number field on the children is manually modified.
  * The numeric values of the Epics cannot be changed manually (override).
  * The result of the calculation on the Epic must be available immediately after updating the child tickets.
  * When there are no Child Issues, return empty fields at the Epic level.
  * When only one value exists, still perform the calculation (e.g., ("Capex Value" Child Issue A1 + 0)).

  Thank you.

  <br />


Answers:
author: Valerie Knapp
body: Hi [@Luigi Lari](/t5/user/viewprofilepage/user-id/5492687) , welcome to the Atlassian Community and thanks for your question!

First, I added some labels as I think they will help you find an audience that could help you more with the scripting side.

Adaptavist has a library of scripts available, which I would always recommend for someone (like me) who isn't an experienced scripter, to start from - [https://library.adaptavist.com/search?library-content%5Bpage%5D=2\&library-content%5BrefinementList%5D%5Bapp_pretty_names%5D%5B0%5D=ScriptRunner%20for%20Jira\&library-content%5BrefinementList%5D%5Bplatforms%5D%5B0%5D=cloud\&library-content%5BrefinementList%5D%5Bfeature_names%5D%5B0%5D=listeners](https://library.adaptavist.com/search?library-content%5Bpage%5D=2&library-content%5BrefinementList%5D%5Bapp_pretty_names%5D%5B0%5D=ScriptRunner%20for%20Jira&library-content%5BrefinementList%5D%5Bplatforms%5D%5B0%5D=cloud&library-content%5BrefinementList%5D%5Bfeature_names%5D%5B0%5D=listeners)

When you talk about something that is triggered by another action, normally this would be a Listener, so I have already filtered for you in this link here for Jira, cloud, and Listeners, but I would recommend anyway you have a look there and see if it helps you.

Good luck and cheers!

comments: author: Luigi Lari
body: Thanks Valerie for your reply! I will check.  


Tags: cloud

confluence-cloud

jira

jira-cloud

scriptrunner
email adress problem
Asked by Peter Weigert:

I would like to set a new email adress, in Trello (Atlassian account) my email adress what i use in the moment is old, i dont use it any more

I install a new email adress but i dont become any email for updating. Please help me.


Answers:
author: Jack Brickey
body: Hi [@Peter Weigert](/t5/user/viewprofilepage/user-id/2875909) , welcome to the community.

If you are asking to change your email address for your Atlassian account, please visit this URL <https://id.atlassian.com/manage-profile/email>


Tags: trello

unknown-hosting-type
Pulling filtered entries from DB?
Asked by Tim De Smet:

Hi all! I know the functionality is still in beta, but I was wondering if there's already a way to filter certain data pulled from a database, on a standard wiki page.  

We're looking to shift from Google Sheets to Confluence for certain data used by the teams. The situation is as follows:

* We have partners that work with several of our teams, and that data is stored in several sheets. We want to set up the databases to replace these sheets.
* We then want to have a page per partner (or a selector, which would be better) to display the info from the several databases, for the selected partner.

So something like:

*\| Phone number \| SELECT phone_number FROM partner_contact_info WHERE partner_id ='XYZ'; \|*

*\| Onboarding status \| SELECT onboarding_status FROM partner_progress WHERE partner_id ='XYZ'; \|*

Views don't help in that regard. It would be great if we could indicate the value of *partner_id* and pull from all relevant databases, and display on the page where desired to have a quick overview.  

Is this already a possibility? I tested somewhat but couldn't find a way to set this up. If not yet possible, is it in the roadmap for databases?  

Thanks heaps!


Answers:
author: Kristian Klima
body: Hi [@Tim De Smet](/t5/user/viewprofilepage/user-id/5484279) and welcome.

K15t's [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) had a great Databases presentation at the last week's Atlassian Team 24 and as far as I remember, he touched upon the subject of aggregating data from multiple databases.

Matt, will this end up on the [K15t's YouTube channel](https://www.youtube.com/@_k15t/videos)?

comments: author: Matt Reiner [K15t]
body: Yes [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962), we've added [some examples here](https://www.youtube.com/watch?v=HrK9N_ZclCY&list=PLVvtVyEIKNWjK5m7ynEVr2ZU7M4z1rry4&index=3).


author: Matt Reiner [K15t]
body: And also [our recent livestream](https://youtube.com/live/rMrcYLKUw-o).


Tags: cloud

confluence-cloud