youngmon/atlassian-qna huggingface dataset:
Product discovery release
Asked by Denisa Hole?kov?:

Hi,

I would like to ask you when do you plan to release Product discovery and when we can expect pricing? It will be accessible for data center or only for cloud?

Thanks


Answers:
author: John McKiernan
body: Hey [@Denisa Hole?kov?](/t5/user/viewprofilepage/user-id/4033721)

Delighted to share that we have just released information about our pricing here:

<https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Announcing-Jira-Product-Discovery-pricing/ba-p/2194104>

Thanks for your patience :)

John


author: Tanguy Crusson
body: Hi [@Denisa Hole?kov?](/t5/user/viewprofilepage/user-id/4033721) - [@John McKiernan](/t5/user/viewprofilepage/user-id/3613862) will share an update on pricing as soon as we have it.

The product will only be available on Jira Cloud.

comments: author: John Funk
body: Hey [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) - I sent you a note on another post, but is it possible for us to connect? Thanks!


Tags: database

jira-product-discovery
JPD permissions in Jira Software permission scheme
Asked by Jean-Emmanuel BANQUEY:

Hi everyone,

Strange discovery this morning... I can now set permissions for JPD features in one of my major Jira Software permission scheme for company managed projects.

Is that normal ?

![Capture d??cran 2022-11-09 085421.png](https://community.atlassian.com/t5/image/serverpage/image-id/224795i9CCA312E872A8DA8/image-size/large?v=v2&px=999 "Capture d??cran 2022-11-09 085421.png")

CC [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) [@Hermance NDounga](/t5/user/viewprofilepage/user-id/430755)


Answers:
author: Hermance NDounga
body: Hello [@Jean-Emmanuel BANQUEY](/t5/user/viewprofilepage/user-id/4884192) !

It is "expected", but that's not its final state, you caught us in between releases ?

We are creating new Jira Product Discovery permissions, and the permissions rely on the global Jira permission scheme.

Any global permissions would show up in this screen, if you have Jira Service Management installed on your site, you can find its specific permissions on this screen also.

However, we are planning to have them at the end of the list in a separate category for more clarity (that's what we will be shipping soon), and in the future eventually not have them on that page.

I hope it helps,

Hermance

comments: author: Jean-Emmanuel BANQUEY
body: Hi [@Hermance NDounga](/t5/user/viewprofilepage/user-id/430755), thanks for your clear reply !

So despite that, no plan to create company-managed discovery projects later ?  
We would appreciate to show JPD ideas in the Jira Premium issue hierarchy ;)


author: Hermance NDounga
body: We have it in our backlog, but we haven't prioritized it for the moment :)

On that note, Tanguy just published an article on the vision regarding Jira Product Discovery and its integration with Jira Software + Advanced roadmap, don't hesitate to check it out !

[The relationship between Jira Product Discovery, Jira Software and Advanced Roadmaps](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/The-relationship-between-Jira-Product-Discovery-Jira-Software/ba-p/2186837)

Cheers,

Hermance
Integration with Jira Data Center
Asked by Andrey Derenchenko:

Hi, JPD community!

How can I integrate JPD with my on-prem Jira DC? For some reason, we cannot use Jira Cloud but it would be good to integrate a cloud JPD with on-prem Jira DC to organize the upstream work of our product management team in the cloud and our development/delivery team on-prem. I see that there is no OOB solution for that but is there a possibility to establish the cloud-DC integration via an API?


Answers:
author: Tanguy Crusson
body: Hi [@Andrey Derenchenko](/t5/user/viewprofilepage/user-id/5074063) , Jira Product Discovery only supports Jira Cloud today.

comments: author: Andrey Derenchenko
body: Hi [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)

Thank you for the answer. There is another question then - I found nothing regarding official plans for JPD - when to expect an official product release? The point is - yes, the product is good and we would like to integrate it into our processes but we'd like to be sure that the product will go to release, for example, next year and will not be decommissioned. Could you please clarify?


author: Brant Schroeder
body: [@Andrey Derenchenko](/t5/user/viewprofilepage/user-id/5074063) I think this is the best information available about this at this time - <https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Announcing-Jira-Product-Discovery-pricing/ba-p/2194104>


author: Daniel Teixeira
body: Hello [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312), Is there anything on the roadmap for integrating delivery with Jira Data Center?
Post Insight in a slack channel
Asked by Taher Abdel Hadi:

I would like to get notified in a slack channel if a new insight is added to an idea.

Things that I tried:

I enabled the slack integration and I do receive a slack message when an idea is created or a comment is placed. But Insights are not being posted.

![jpd.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/223627i48EAB34566ECDF32/image-size/large?v=v2&px=999 "jpd.jpg")

When I try to write the JQL query I cant find "Insight".

Any advice?


Answers:
author: Tanguy Crusson
body: Hi [@Taher Abdel Hadi](/t5/user/viewprofilepage/user-id/4484016) we haven't yet integrated insights into the Jira notification system or project automation - that's coming later. All we have today is an API that lets you [get insights via a REST call](https://github.com/Atlassian-integrations/polaris-forge-ref-app/tree/master/get-insights-example).

comments: author: Taher Abdel Hadi
body: Alright, thanks.


author: Taher Abdel Hadi
body: Hi Tanguy,

Do you might know if this feature will be added in the feature?


author: Anastasiia Vasiura
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) Hi! Could you give me the actual link to the Insights API? The one you gave isn't working. I want to gather insights and post them to a Slack channel. I tried finding the endpoints but didn't have any luck. Can you help me out?


Tags: insight

slack
Migrate existing tickets from a jira software project ( cloud ) to jira product discovery proj
Asked by Tenzing Doleck:

Can I migrate existing tickets from a jira software project ( cloud ) to jira product discovery project.

Thanks!


Answers:
author: Tanguy Crusson
body: Hi [@Tenzing Doleck](/t5/user/viewprofilepage/user-id/5064100) here's a help article about this: <https://support.atlassian.com/jira-product-discovery/docs/import-existing-jira-issues-into-jira-product-discovery/>


author: Curt Holley
body: Because Product Discovery projects are "team managed" (under the hood) and it is likely the Jira software tickets are from company managed projects, you will need to be careful. Especially as there will likely be a number of fields that are different between the two.  
See: [Migrate between team-managed and company-managed projects \| Jira Work Management Cloud \| Atlassian Support](https://support.atlassian.com/jira-work-management/docs/migrate-between-team-managed-and-company-managed-projects/) for guidance.

But to be honest, I wouldn't do it. I would create "Ideas" in the JPD project and link to the Jira software tickets that way.

comments: author: Nicole Howard
body: We have an "idea" issuetype in our sw products that we usually convert to stories or tasks if we choose one to work on. So moving them over makes perfect sense for us! There aren't any fields we might lose. Going forward we would for sure create the ideas directly in the JPD project.

(Just giving insight as to why someone might want to move issues over)


author: Jonathan Hau
body: Fwiw, I've done countless imports into JPD, because in my situation we had over 30 Jira Software projects (cloud) I needed to load into JPD. It was a time consuming exercise that required a lot of data cleanup in multiple spreadsheets. I was able to do to it eventually, but it took me several weeks to do.

One thing I wish I had known earlier in the import process was to define a field linking the old tickets to the newly created ones. I found a way to do it, but not after importing over 10 projects.

I highly recommend doing 'test' imports (with smaller data sets) to see how the data lands in JPD and to ensure that you have all of your necessary fields before doing a massive import job.

Also, I learned the hard way that I hit endpoint limits, bringing down my company's Jira instance. (You can only create a certain number of Jira tickets within a certain period of time. I've found it's roughly around 500 tickets each hour or so.)


author: Erin Mihalik
body: I don't see why not.   

Advanced Issue Search \> Bulk Edit \> Move
Unable to access Product Discovery after migration
Asked by Ahmet Y?lmaz:

About 5 weeks ago, our support team migrated for domain change and all our projects in Jira were moved. However, our Product Discovery board could not be migrated. I knew it couldn't be moved because it wasn't company-managed, so I exported the previous file to import it to the new domain.

However, we cannot create a new product discovery board in the newly passed domain. The company we consulted ++reported the situation to Atlassian about 1 month ago++, but they did not receive any response from your support team.

We want to keep all our roadmap tracking, new features of business departments and technical team analyzes in Product Discovery. We had set Q4 for a demo internally, unfortunately we can't even access the board anymore.

Can any team member help?


Answers:
author: Tanguy Crusson
body: Hi [@Ahmet Y?lmaz](/t5/user/viewprofilepage/user-id/5068866) , unfortunately it is not possible to import/export Jira Product Discovery projects yet. It's part of the [limitations of the beta](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Known-limitations-of-Jira-Product-Discovery-beta/ba-p/2069648). You will need to recreate the project, configure the fields and views, and then you should be able use CSV export/import to transfer most of the data (except insights)

comments: author: Ahmet Y?lmaz
body: Firstly, thanks for your response. I enjoy watching your demo videos and learning a lot. [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)

Actually our problem was that we couldn't access the JPD in our new domain package. This was reported to the Atlassian support team about a month ago.

After posting this question today, our consultant company stated that we received information from your team and **our access problem was resolved.**


author: Tanguy Crusson
body: That's great to hear, thanks for the update and the kind words [@Ahmet Y?lmaz](/t5/user/viewprofilepage/user-id/5068866) !
Watching a specific idea?
Asked by Peter Robertson:

Is there a way for users to "watch" a specific idea like they would be able to with a Jira ticket or a page in Confluence?

For example somebody from CS might be interested in a new idea created to improve a live chat feature. Is there a way that person could follow and get notifications about that specific idea if they aren't interested in others related to a product?


Answers:
author: Chris Timms
body: Hi [@Peter Robertson](/t5/user/viewprofilepage/user-id/5065177) the Watcher function from the rest of Jira is not available in JPD. I've worked around this by adding a stakeholder field and setting up some automations to email the people in that list when, for example, a status change occurs. I've also set up a view to allow people to view their watched issues in a list.

It's a little clunky, but appears to work for those using it.

comments: author: Peter Robertson
body: Thanks Chris, I will look into this!

Hopefully a "watch" feature is coming soon. Seems like it would be very useful for when we have requests that come from other teams that might want to follow progress on a specific idea.


author: Tanguy Crusson
body: Nice workaround! yes, it's one of the limitations of the beta - we plan to add this. So many things to do, so little time ?


author: Justin Jeffery
body: You can add yourself to a watcher by adding a comment on an Idea also. Is there a feature request for this functionality we can watch?


author: Jonathan Hau
body: I've also found it inconvenient this feature isn't available yet in JPD. The workaround I've found to help is using Advanced Issue Search, then using "bulk changes" to modify the Watcher members.
Resolution field in JPD project is still unresolved when Ideas are set to the Done status
Asked by YY Brother:

Hi guys,

I found the resolution field is still Unresolved after the status is Done. I could search it out with JQL statuscategory = Done, which is quite different from that in JSW. Is it a bug or not?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/222894i644E4DCF82CD76B7/image-size/large?v=v2&px=999 "image.png")

It seems that JPD project is a team-managed project. Is the Resolution field abandoned in this kind of project? If so, it's better not to be shown in the issue list.

Thanks,

Yong


Answers:
author: Tanguy Crusson
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879) what would you use "resolution" for, for an idea?

comments: author: Jan-Hendrik Spieth
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)my 50 cents:

For starters, we want resolution to be consistent across all our issue types.

And about a use: we just have one Done state, both for cancelled/killed/stopped issues, as well as things that we did successfully. So we have two resolutions, "Resolved" and "Unresolved" (the names don't matter, the meaning does).


author: YY Brother
body: Hi [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)

Keep consistent across all Jira family products.

We have two gadgets in the system dashboard for all guys:

1.Unresolved Issues (including ideas) =\> JQL: resolution = unresolved

2.Resovled Issues =\> JQL: resolution != unresolved

If we don't use the resolution field in JPD, then we have to write all the related statuses in the JQL, which will be a bit complicated or unreadable.

Please consider this requirement and add to JPD. We may implement it in the workflow automation rule to add the resolution field in the post function. Thanks,

YY?


author: michael_thurm
body: Hi, i agree with the others. Resolutions are helpfull also for statistics/metrics.  
E.g. Time in Status for an Idea (which is only calculated after the resolution is set to resolved).  

for us it would be very helpfull to  
- measure how long an idea is in each status before getting resolved  
- how many ideas get resolved vs. new created (one of the most important metrics for us to discuss need of more resources) - this works perfect in jira with the Dashboard-Charts but because of the missing resolution we cant do it on Discovery  

[@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)


Tags: jira-product-discovery
Any plans for supporting the Components field?
Asked by Jan-Hendrik Spieth:

Compass significantly beefs up the component field imho and motivates to use components Jira-project-wide in a well-defined and consistent way.

Are there any plans in JPD to support the Components field, as well?


Answers:
author: Tanguy Crusson
body: Hi [@Jan-Hendrik Spieth](/t5/user/viewprofilepage/user-id/386132) , thanks, we'll add that to the list. It's not something we're planning to support in the short term. Before that we have things like the "teams" field that the rest of Jira supports for example.

comments: author: Jan-Hendrik Spieth
body: Ok, thanks [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)! Syncing Teams also definitely makes sense. Wondering where that goes btw, Point-A-wise, ... Atlas teams, Compass teams, ... ;-)


author: Tanguy Crusson
body: We'll basically use the same "teams" component you can see under the "People" tab in Jira. Atlas is doing a lot with this already.


author: Seth Mason
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) , if you use a shared "Teams" component, would this require Atlas?

We currently manually mirror Component in JPD from the Company Managed (Engineering) Projects. Having a Component in JPD provides us with greater granularity when we want to group Ideas by Team.


author: Tanguy Crusson
body: [@Seth Mason](/t5/user/viewprofilepage/user-id/4731463) Atlas uses the same directory as what you have in the "people" tab in Jira. So whenever we add this field it will work whether you use Atlas or not
This name is already in use, try another.
Asked by Jesse Chelin:

I have around 50 custom fields in JPD, however it seems like I might have hit some sort of limit.

I am trying to create another field and receiving this error:

This name is already in use, try another.

I know for a fact that the name is not already in use, as it doesn't matter what value I put in for the field name, I always receive this error.

Have I hit a custom field limit and the error is just wrong?

Any thoughts?


Answers:
author: Ivor
body: Team managed projects which is what jpd is built on are limited to 50 custom fields as I have been told as well. I'm not sure if they will plan to have company managed projects in the future which will allow more fields to be added.

comments: author: Jesse Chelin
body: This is incredibly annoying :/


author: Jan-Hendrik Spieth
body: Uuh, that's really good to know. We'd better keep an eye on not having too many experimental fields. Guess the idea to have fields specific to individual delivery projects (think "Roadmap for Component A", "Roadmap for Component B", ...) should be used very sparse, too :-/

Atlassian, any chance this restriction can be lifted, or increased?


author: Jesse Chelin
body: We are migrating from Productboard to JPD, and have ALOT of custom fields which we use for various prioritisation frameworks, so this is rather limiting.


author: Ivor
body: *** ** * ** ***

Yup, the same for me as well. I also used to have a lot of calculated/derived fields which are used for reports. Some of them I've tried to migrate to automation rules with variables to store derived values to further determine other values but it is painstakingly annoying


author: Tanguy Crusson
body: Thanks all. We're looking at how we can increase that limit, but indeed it's limited to 50. as a first step we'll make that error message better :)
Linking OKR app with JPD items
Asked by gelgun:

Hello,

I know its possible to link Backlog items to an OKR but is that also possible to do that with JPD items?


Answers:
author: gelgun
body: Found my answer here: <https://community.atlassian.com/t5/Jira-Product-Discovery-questions/How-are-you-managing-OKRs-with-JPD/qaq-p/2055887>


author: Margo Sakova - OKR Board for Jira by Oboard
body: Hi [@gelgun](/t5/user/viewprofilepage/user-id/5059738)   

I've recently shared an article on [OKR setup in JPD.](https://medium.com/oboard-okr-software/okr-jira-0ebb8d868bf3?utm_source=atlassian-community&utm_medium=referral&utm_campaign=answers)  
The end board looks as this:  

![okr-board-in-jira-product-discovery.png](https://community.atlassian.com/t5/image/serverpage/image-id/307481iF8D828F46069B423/image-size/large?v=v2&px=999 "okr-board-in-jira-product-discovery.png")  

Is it something you were looking for?


Tags: objective-key-results
Insights from Email into JPD?
Asked by Mel Hungate:

I'm wondering if there's a clean way to get an outlook email thread added as an insight into Jira Product Discovery?


Answers:
author: Tanguy Crusson
body: [@Mel Hungate](/t5/user/viewprofilepage/user-id/5058931) today it's only possible if you use the Web version of outlook, using the Chrome extension, to add parts of an email as an insight to an idea.

comments: author: Tere Pile
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) Question is will JPD support the Outlook app eventually as a 'link' even if not part of insights

Technically outlook app it 'works' w/a pretty big flow, no attachment:   
I can search an item and find the JPD ticket, I can select add email, comment and paste body to comment - it accepts the action - but ticket does not actually have the attachment, it will show the comment(s) only.   

I can create from outlook - but its an empty shell of a ticket w/no attachment. Now if I use the "paste email contents" to description, that provides the detail, but the email is still not 'in JPD'


author: Jan-Hendrik Spieth
body: If creating ideas from a single mail message, or adding certain text snippets to a new idea or to existing ideas, sounds interesting/useful:

Try opening Outlook in Edge (or Chrome of course), and use the [Google Chrome extension](https://support.atlassian.com/jira-product-discovery/docs/install-the-jira-product-discovery-chrome-extension/). Edge is Chromium, so the extension works there, as well.

Also, and I haven't tried this - but I think it's possible - you can do sth there via Power Automate. Here's a template that looks promising for starters:  
<https://powerautomate.microsoft.com/en-US/templates/details/7619073fdfe0468d996406eeaec3238e/create-an-issue-in-jira-for-a-flagged-email/>


Tags: email

insight
Chrome plugin with Microsoft Word web app
Asked by Mel Hungate:

When I highlight text from a Sharepoint word document opened in the online Microsoft Word editor, the text doesn't populate in the Chrome Extension - it just continues to say "Select text in your browser (optional)" despite the text already being selected


Answers:
author: James Doyle
body: I had the same yesterday when I was using the Chrome Extension, would be interested in getting this working also. I didnt find a away to get around this sadly.

comments: author: Mel Hungate
body: This was the very first thing I tried to do when I got access to Jira Product Discovery, since this will be a core use case for us.

We have customer notes captured in word docs in sharepoint, and I want to make insights based off that. Really hoping this gets resolved!
Mobile working with JPD (Android, iOS)
Asked by Jan-Hendrik Spieth:

The Jira mobile apps for Android and iOS can already display JPD-Issues/Ideas quite ok-ish, but some things are still missing.

In particular, the Delivery and Insights tabs aren't available.

And of course, there are no "mobile" Views (lists, boards, charts), yet.

I can't say yet if and how I would want to work mobile with JPD. Adding insights would probably one of my typical tasks, though.

Out of curiosity: What plans/ideas/visions does the Atlassian team have for mobile working with JPD?


Answers:
author: Tanguy Crusson
body: Hi [@Jan-Hendrik Spieth](/t5/user/viewprofilepage/user-id/386132)

If I'm not mistaken you're actually the first user to ask about mobile support in the history of this project, I thought it would come much sooner ?

It's not on the short term priorities yet, but the use cases we were considering from mobile were:

* Quick creation of ideas
* Send anything to an idea as an insight (via the mobile "share" feature)
* For some views, create a mobile friendly version (e.g. board, timeline)

comments: author: Jan-Hendrik Spieth
body: Thanks [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)! Specifically "Create Insight via Share" sounds good. Keep us posted :-)


author: Krystal O_Connor
body: I agree. I was looking at this in the app just the other day. Being able to see my list of ideas so I can quickly Slack someone and say "hey, yup, the idea can be found here..." and being able to share an insight to an idea on mobile would both be very high on my list.

I don't use Jira much on mobile except commenting and notifications. However; I *do* use it on my iPad Pro, and I like having closer to everyday functionality there.


author: Kaan ?ner
body: We are using product discovery heavily and having migrated from another product management software the lack of mobile support for pd project "views" is killing my productivity when I'm on mobile.


Tags: jira-mobile-apps