youngmon/atlassian-qna huggingface dataset:
about those page URLs...
Asked by SallyD:

I'm sure this is going to be a 'head smacker' question, but I have to ask.

Why do some URLs include the page title:

<http://wiki.solarbridgetech.com/display/shared/P250-HV+Microinverter+Product+Specification+%28GEN2%29+>

and other URLs include a page ID:

<http://wiki.solarbridgetech.com/pages/viewpage.action?pageId=7767216>

Thanks


Answers:
author: Joe Clark
body: The URLs that include the full page title are the default - most pages should get a URL like this. It is possible to access every page by using the "viewpage.action" URL, but for some pages this becomes the default URL because the page title contains characters that cannot appear in the URL - for example, the '?' and ':' characters.

edit: for the record, there are encoding techniques that can be used to allow these reserved characters to be used in a URL, which many other web applications use, but this is just the way Confluence is :-)


author: Amalia
body: Details can be found here: https://confluence.atlassian.com/display/CONFKB/Confluence+Page+URL's+Contain+pageId+Instead+of+The+Page+Title

comments: author: Joe Clark
body: ooh! Bookmarked! Nice find :-)


author: SallyD
body: Oh, goody! It's not a head smacker! :-)

Both titles have an equal number of dashes and parenthesis. No other special characters. The only difference in the titles is that one says 'HV' and one says 'LV.'
Redirect URLs to spaces?
Asked by Andrew Sternick:

I would like to redirect from URLs to spaces. Say for instance...

I am hosting [confluence.holdingcompany.com](http://confluence.holdingcompany.com). I want to allow the following:

[intranet.agency.com](http://intranet.agency.com) -\> [intranet.holdingcompany.com/category/agency
intranet.adserv.com](http://intranet.holdingcompany.com/category/agency%3Cbr%3Eintranet.adserv.com) -\> [intranet.holdingcompany.com/category/adserv
intranet.analytics.com](http://intranet.holdingcompany.com/category/adserv%3Cbr%3Eintranet.analytics.com) -\> intranet.holdingcompany.com/category/analytics

I cannot find documentation of discussions of such a facility in Confluence. Has anyone been able to do this?


Answers:
author: Amalia
body: You can use this plugin to do it: <https://marketplace.atlassian.com/183>
How can a user see the members within a group
Asked by Ryan Alexander:

Hello,

What is the easiest way that a user can see members within a group.

i.e. they want to set restrictions on a page to a group - but they need visibility of who is in that group.

The other reason is they may want to share a page with a group (but I dont think this is possible - <https://jira.atlassian.com/browse/CONF-22430>

Thanks,

Ryan A


Answers:
author: William Zanchet [Atlassian]
body: ```
Hi Ryan,I believe that you can query the database for that info. 
The relevant tables would be CWD_USER, CWD_GROUP and CWD_MEMBERSHIP. Be sure to ensure the ACTIVE column is set to T (true).Hope it helps!

Cheers,

WZ
```


author: Jo-Anne MacLeod
body: There is a user-list macro that will show the members of a group.


Tags: permission
Moving confluence to OnDemand
Asked by Andrew Brown:

How do I go about migrating a local confluence 3.5 install to OnDemand since I cannot currently download 4.3 to upgrade my local copy?


Answers:
author: Azwandi Mohd Aris
body: In this case, you will need to upgrade your Confluence instance (can be done separately from your production instance, and upgrade like a test environment) to version 4.3.x. See this article for more information - https://confluence.atlassian.com/display/ONDEMANDKB/Upgrade+to+Confluence+4.3+is+preventing+us+from+importing+space+exports+from+our+local+instance


Tags: cloud
How do I manually(from the commandline) rebuild the indexes on either side of a cluster?
Asked by Richard A. Ehlinger:

How do I manually(from the commandline) rebuild the indexes on either side of a cluster? I have looked in the documentation but it says to use the GUI, but the GUI only rebuilds the cluster node it happens to log into through the load balancer. I need to be able to rebuild the indexes from a cronjob on the Unix server.


Answers:
author: LuizA
body: Hi Richard,

As we mentioned in your support ticket unfortunately this is not possible, there is also no way to control it via the current REST API and the reindexing is not available/supported as part of the SOAP API.

Regards.


Tags: index
Upgrading Confluence (2.10.3) to (4.2.8)
Asked by Derrick Reynolds:

Hello,

We are using Confluence version 2.10.3 (production).

We now wish to upgrade to version 4.2.8.

I realize this is a huge leap. J

We have a cloned instance on a test server in order to attempt the upgrade.

Can you tell me the best way to approach this?

Can we upgrade directly from 2.10.3 to 4.2.8, or do we need to do an interim upgrade, something like: 2.10.3 -\> 3.5.3 -\> 4.2.8?

Disclaimer:

I am new to Confluence.

I was just given this task and told "make it so".


Answers:
author: Rodrigo Girardi Adami
body: Hi Derrick!  

Nice to see you :)  

I agree with the answer of Bruna In fact, I can add some details to the upgrade.  

First of all, before attempting to upgrade, make a backup of Confluence. That's very important. Please see this doc: <http://confluence.atlassian.com/display/DOC/Production+Backup+Strategy>  

As for the upgrade, we recommend going to 3.4.9 (Which is the latest stable version for 3.4) since this prepares Confluence to the major upgrade for 3.5.13. The version 3.5.13 implements a new user management for Confluence which has now Crowd tables embedded inside the database.  

Then you can safely upgrade to 4.2.8 or the latest version of 4.2.x.  

I recommend to have a look in these documentations about upgrading Confluence and the new user management.

[https://confluence.atlassian.com/display/DOC/Confluence+3.5+Release+Notes
https://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually
I](https://confluence.atlassian.com/display/DOC/Confluence+3.5+Release+Notes%3Cbr%3Ehttps://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually%3Cbr%3E%3Cbr%3EI) hope this helps. :D  

Cheers,  
Rodrigo Girardi Adami


author: Bruna Griebeler
body: Since you are upgrading your Confluence 2.10.3 the best way to avoid issues is to upgrade for a 3.4.x -\> 3.5.13 -\> and then 4.2.8.

My advice ;)


author: Derrick Reynolds
body: Bruna/Rodrigo -

Thank you so much for the information. :)

Question:

I have backed up my cloned instance (database and home directory)

I downloaded the 3.4.9 Standalone version for Windows.

I'm ready to try upgrading from 2.10.3 to 3.4.9.

Do I need to delete the current home directory and uninstall the Apache Tomcat Confluence windows service before attempting the upgrade?


Tags: upgrade
Subdomain mapping
Asked by TechCrunch-Dev:

Hi,

We'd like to redirect a subdomain of our site to our Atlassian confluence wiki. Is this possible?

thanks.


Answers:
author: Azwandi Mohd Aris
body: I believe if you try to configure a DNS alias, this will throw a 403 Forbidden error. Atlassian OnDemand is hosted in a platform with shared IP address, hence this is not possible to achieve.


Tags: cloud

confluence-cloud
Is it possible to remove a plugin from the Insert menu but still use it to render?
Asked by Systems Department:

We have an old Atlassian LaTeX plugin we want users to stop using as there is a new one from a different Vendor (TenSixTwo) that functions much better. However, we have many many pages that were created using the old Atlassian plugin. I do not want to have to change these pages. Is there a way that confluence can continue to use the old plugin to render the content, but not have it available to any future edits? ie remove it from the Insert Menu.


Answers:
author: William Zanchet [Atlassian]
body: Hi JerFree,  

I believe that if you keep the old plugin installed it should continue rendering the content just fine. I mean, you can have both plugins running. But before you need to be sure that it won't conflict with the newest one or vice-versa.  

Cheers,  

WZ.


Tags: addon-com.atlassian.latex.confluence.macro-lat
Upgrading Confluence inquiry
Asked by l:

Hi,

We currently have a 4.03 installation of Confluence that we are looking to change to the most recent version. Reviewing your documentation (and trial and error) shows that we can not simply take an export from 4.0.4 and import to a 4.2 installation, as they are not the same major version. So I proceeded to attempt an upgrade by completing the following steps:

1. Installing Confluence 4.0.3 on different server

2. Exporting space(s) from current server

3. Importing that into the new server. I was able to sign in and verify the data was imported successfully.

4. Running the 4.2.5 installer to upgrade Confluence. This ended in error.

Below is a snippet from the log file. Did this fail due to not having access to update the schema in the SQL database (which does not seem likely to me)? Or is it for some other issue?

I've attached the log files for reference. Basically the question is...how can we get past this issue to upgrade our Confluence installation?

2012-08-15 11:46:49,544 ERROR main atlassian.confluence.upgrade.UpgradeLauncherServletContextListener contextInitialized 1 errors were encountered during upgrade:

2012-08-15 11:46:49,544 ERROR main atlassian.confluence.upgrade.UpgradeLauncherServletContextListener contextInitialized 1: Cannot update schema

2012-08-15 11:46:49,544 WARN main atlassian.confluence.plugin.PluginFrameworkContextListener contextInitialized Not starting full plugin system due to upgrade or licensing errors

2012-08-15 11:46:50,387 INFO main com.atlassian.confluence.lifecycle init Confluence is ready to serve


Answers:
author: Alejandro Conde Carrillo
body: Hi Craig.

If your instance is not very big, you can try to impor a site XML backup into Confluence 2.4.x as they do not have the mayor version limitation space imports have.

In other case, may be you should contact [Atlassian Support](https://support.atlassian.com) for help.


Tags: upgrade
Cannot Create JIRA Calendar in Team Calendars
Asked by Adam James:

When I try to add a JIRA Calendar to My Calendars in Confluence, I only get the Confluence related fields (Name, Description, Related Space), and the "OK" button remains greyed out. This is a big reason we purchased Team Calendars, and it not working is a major frustration. What is the problem?


Answers:
author: Septa Cahyadiputra
body: Hi Adam,

Have you configured trusted application links between [Confluence](https://confluence.atlassian.com/display/DOC/Configuring+Trusted+Applications+Authentication+for+an+Application+Link) and [JIRA](https://confluence.atlassian.com/display/JIRA/Configuring+Trusted+Applications+Authentication+for+an+Application+Link+for+an+Application+Link). Are you able to see any project being retrieved from JIRA side when you tried to add the calendar. If there are none, you might want to double check your trusted application links configuration and see if there are any misconfiguration there.

If your username is the same between Confluence and JIRA, you might want to use OAuth method and see how it goes.

Also, check if your "Accept Remote API" is enabled in JIRA "[General Configuration](https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options#ConfiguringJIRAOptions-Options)". For sanity checked, could you create a [JIRA issues macro](https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro), if this macro works fine then the issue is not in trusted app configuration.

You could also try to [enable plugin safe mode](https://confluence.atlassian.com/display/DOC/Disabling+or+Enabling+a+Plugin#DisablingorEnablingaPlugin-Disabling/Enablingalluser-installedplugins(safemode)) and enable only team calendar and see if it helps.

Hope it helps.

Cheers,  
Septa Cahyadiputra


author: Maree Milne
body: We were experiencing the same problem which turned out to be caused by this issue:

<https://confluence.atlassian.com/display/JIRAKB/CertificateTooOldException+when+Configuring+Trusted+Communication>

For us, increasing the timeout period solved the problem.

Cheers

Maree


author: Oliver Lade
body: Further to Septa's response, you may have a problem with your Trusted Application IP Patterns. I had the same issue and removed all IP Patterns (I had only 127.0.0.1) from all Application Link configurations and it started working again.


author: Adam James
body: Thanks for the response!

Yes. Links are configured. No Projects are being retrieved. Using OAuth and OAuth only. Should I use other methods in combination with OAuth?

comments: author: Septa Cahyadiputra
body: Need to review your logs on both Confluence and JIRA. For security purposes, it would be better to create a support ticket so that we would be able to review your logs


author: Adam James
body: Support ticket [CSP-86462](https://support.atlassian.com/browse/CSP-86462) submitted. Thanks for your help.


author: Septa Cahyadiputra
body: Edited my Answer. See if it helps.


author: Adam James
body: Remote API is enabled.


Tags: team-calendars-for-confluence
How do I add a Jira trial to my On Demand Confluence paid subscription?
Asked by Susan Parker:

I would like to add a 10-person trial of Jira to my paid 25-person On Demand instance of Confluence.

When I first tried Confluence, I also tried Jira. Although the trial was set up as an integrated package, we never ended up actually using Jira (we simply weren't ready). So when I subscribed to Confluence, I had to decouple it from Jira. We're now ready to try Jira; I was hoping we could do our trial with the same integration that I had with the original trial, but there doesn't seem to be an obvious way to do this - in fact, it doesn't seem to come up as an option for me on a standalone basis (from the my account page).


Answers:
author: Dave
body: Just an update to this - You can now add JIRA to a Confluence-only OnDemand instance by configuring it through your account at <https://my.atlassian.com>


author: JohnA
body: Hi Susan,

I'm sorry to say that there isn't currently a smooth path to do this because we will need to export your Confluence data, instantiate a new instance again and then re-import the data. I suspect that this was the same process we performed last time when you decoupled the instance from JIRA last time. However, this is something that [Atlassian Support](https://support.atlassian.com/) can assist you with so please open a ticket and we can assist you through the process.

All the best,  
John


Tags: cloud

jira

trial
MacOS One-Click Installer is missing
Asked by Mark Scarton:

The one-click installer for MacOS is missing from the Confluence downloads.This installer is referenced on a number of pages, including the 3.5 Installation Guide. Would you please either update the link to point to the asset so that I can retrieve the image or e-mail me with the correct link for the image?

I am converting from Linux to MacOS (Lion) for my desktop. I run my production Confluence on Linux still, but intend to author on MacOS. Since I can't remote connect (I do much of my authoring disconnected from the Internet), I need the MacOS installer to be able to continue using Confluence effectively.

BTW: Confluence release 4.0 and beyond is not an option for me. I must remain on 3.5.17 since I and all of my clients are dependent upon being able to exchange content in wiki markup format. So I do need to stay with the 3.5 release (indefinitely). I will need a 3.5.17 link, not current release.

Thanks!

Mark Scarton

Referencing page ...

<https://confluence.atlassian.com/display/CONF35/Installing+Confluence+Standalone+Using+the+Mac+OS+X+Evaluation+Installer>

Installation guide ...

<https://confluence.atlassian.com/display/CONF35/Confluence+Installation+Guide>

Downloads page table row ...

<http://www.atlassian.com/software/confluence/download-archives>

3.5.17 - One-Click Evaluation Installer (Mac)(Release notes \| Upgrade notes) null 25-Jun-2012 DMG

<br />


Answers:
author: Mark Scarton
body: Still broke, so I assume that the installer is not going to be provided and that the broken link is not going to be fixed. Embarrassing, but not the end of the world.

I guess that I'm going down the path of either running a Linux VM or doing a manual native install on MacOS.

Unfortunate, in my opinion. That's why I'm moving from Linux to MacOS in the first place, so that I don't have to spend so much of my time doing what are essentially IMHO sys admin chores.

But if it's that or return to MediaWiki, I guess that this is the lesser of two evils.


author: Alejandro Conde Carrillo
body: Hi.

Please note that MacOS is not supported as a production environment. From the installation manual:
> These instructions apply to the **Mac OS X evaluation installer** , which installs an evaluation version of the **Standalone distribution** of Confluence -- this package is **NOT RECOMMENDED** for production use. It is strictly for temporary, evaluation purposes only.

In any case I am going to rise a ticket to get the installers back.

comments: author: Alejandro Conde Carrillo
body: In any case, you can always do the manual install.


Tags: install

mac
Using CLI to upgrade Confluence?
Asked by Thomas Ehardt:

We are currently running v3.3 of Confluence and are looking to upgrade to the latest. During this upgrade, we are also moving to a new server and database, so it's basically a new installation (as opposed to an in-place upgrade).

Does anyone have experience using the awesome CLI tools that Bob Swift created to move from one version to another?


Answers:
author: Rodrigo Girardi Adami
body: ```
Hi Thomas,Personally I didn't have the chance of using the CLI plugin for this process. However, as Bob suggested, you can try doing one thing at the time. So you can firstly move Confluence to another server as described in https://confluence.atlassian.com/display/CONF33/Migrating+Confluence+Between+Servers and then proceed with the upgrade (https://confluence.atlassian.com/display/CONF42/Upgrading+Confluence).If you experience any problems feel free to raise a support ticket in https://support.atlassian.com
```


author: Bob Swift (personal)
body: Thanks for the compliment, but, you shouldn't need the CLI to do the move unless you are thinking of continuing to run the old server for a short period of time during the move/upgrade and need some way to update page changes after the move. You might want to consider doing the move separate from the upgrade. I have done both at once, but that was some time ago going to 3.1 (I think) when things were simpler. Atlassian can better advise you on that.


Tags: cli

upgrade
Team Calendar Data
Asked by Adam James:

Where do I find Team Calendar Data? I know data on the actual calendar is in the BANDANA table, but I want data on specific entries. We need to mine this data for an on-call system.


Answers:
author: Septa Cahyadiputra
body: Hi Adam,

You can use this SQL query:

```
SELECT * FROM bandana WHERE BANDANACONTEXT LIKE '%CALENDAR_%';
```

Team Calendar retrieve and stored the data in ICS format, so it is not possible for you to retrieve the data event by event as it is stored as one calendar instead of per event.

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Adam James
body: Thanks for the reply, but it doesn't help. I'm looking for the user info, date info, description info, etc. This is what I'm getting long blobs with data, but not user data, or actual date info:

\<string\>{\&quot;id\&quot;:\&quot;c20f23bf-842d-4766-a817-e0417ba8e7fc\&quot;,\&quot;created\&quot;:1341514050212,\&quot;color\&quot;:\&quot;subcalendar-purple3\&quot;,\&quot;description\&quot;:\&quot;Scheduled Work From Home Days, Floating Holidays, etc.\&quot;,\&quot;name\&quot;:\&quot;Engineering - Out of Office\&quot;,\&quot;spaceKey\&quot;:;\&quot;,\&quot;subscriptionId\&quot;:\&quo\&quott;60faa431-aab0-40c1-b409-0ee19b49f5d0\&quot;,\&quot;creator\&quot;:\&quot;cs\&quot;}\</string\>


Tags: team-calendars-for-confluence
How to fix "Error rendering macro 'toc' : null" error
Asked by Spencer:

Newbie here and I am trying to create my first Confluence OnDemand Template.

I am attempting to use the Table of Contents macro but get "Error rendering macro 'toc' : null".

I have Headings defined in the Template.

What else am I supposed to do?


Answers:
author: Matthew Hunter
body: I've found a bug report that corresponds with the problem you're seeing:

* <https://jira.atlassian.com/browse/CONF-27660>

Please do head over and vote for it to increase it's exposure.


author: Joseph Ramsey
body: It will work when someone creates a page from template. I went through this issue as well.

comments: author: Spencer
body: I actually recieved the error when I was attempting to create a templlate from scratch. You seem to be saying that you need to start with an existing template in order to create a template. Sort of a Chicken and Egg fix :-)

Thank you,


author: Tai Nguyen
body: No, that's not what he is saying. He's saying that it will show an error when you preview while editing/creating a template, but that it will work fine when users create pages based on the template.


author: Spencer
body: Hi,

I went to the defect report but do not understand the voting process

Spencer


author: Spencer
body: Atlassian should test this issue and either answer the question or open a defect. I keep getting emails that I should resolve the issue. I think these emails should be sent to Atlassian support.

Spencer


Tags: cloud

confluence-cloud
Will a disabled user still be taking up a license?
Asked by John l:

I read another Q/A here which said that disabling a user should free their license so that a new user can be added. However after deleting a user who was already disabled I noticed that under "license details" the number of users under "signed up currently" went down by one. So it appears that even when disabled a user is still using a license. Is this correct?  

Link to the other question thread:  

https://answers.atlassian.com/questions/25543/delete-wiki-user


Answers:
author: JohnA
body: Hi John,

A deactivated user shouldn't take up a license slot, as per our document on the subject: <https://confluence.atlassian.com/display/DOC/Viewing+and+Editing+License+Details#ViewingandEditingLicenseDetails-UnderstandingtheusercountforyourConfluencelicense>

It is possible that the user was still visible in an Active Directory or still had the Can Use permission somehow, but if not then you should open a ticket with [Support](https://support.atlassian.com) so that we can investigate whether this is a bug or not.

All the best,  
John

comments: author: John l
body: I tried disabling a different user and this time it did free up a license like it should. I don't know if it was a glitch or human error but it seems to be working now. Thanks!


author: AlysonA
body: John,

Sometimes a change might not reflect immediately. If that happens again, simply go to Confluence Admin \> Cache Statistics and flush it all. :)


author: Alejandro Conde Carrillo
body: Hi.

Actually, Confluence take into account for the license all users with "can use" permissions, whether they are enabled or not. To make an user not to count for your license just remove it from all groups with "can use".

There is actually a bug, [CONF-24969](https://jira.atlassian.com/browse/CONF-24969 "Disabled user still counts towards license limit "), for the issue with disabling users.


author: Septa Cahyadiputra
body: Judging from the behavior description here:

> I tried disabling a different user and this time it did free up a license like it should. I don't know if it was a glitch or human error but it seems to be working now. Thanks!

It seems that the users that still counted as a licensed users even if its duplicate have a duplicate in another directory which still have "Can-use" permission. This is actually a bug in Confluence which is describe here:

* [CONF-25412](https://jira.atlassian.com/browse/CONF-25412)

We provided a workaround in a published knowledge base article here:

* [Disabling external user does not reduce licensed user count](https://confluence.atlassian.com/pages/viewpage.action?pageId=284368202)

Hope it helps.

Cheers,  
Septa Cahyadiputra


Tags: delete

disable

licence

user