youngmon/atlassian-qna huggingface dataset:
Stopped receiving email notifications
Asked by Breno Luna:

Hi.

My email address (which uses Google Workspace) was accidentally disabled on Feb 24th by the company. They re-enabled it on the same day, but ever since I do not receive notification emails for mentions on tickets.

Please, could you check whether my email address is on the suppression list and clear it?

With thanks in advance!


Answers:
author: Syahrul
body: G'day [@Breno Luna](/t5/user/viewprofilepage/user-id/5172915), and welcome to the community!

Based on my observations, your email address was added to our email suppression list, preventing you from receiving notification emails.

This may have been caused by your email being disabled previously, but regardless, I have taken the necessary steps to remove your email address from the suppression list. Could you please confirm with me whether you are now receiving new email notifications?

Cheers,  
Syahrul

comments: author: Breno Luna
body: Hi there, [@Syahrul](/t5/user/viewprofilepage/user-id/744536) !

I confirm the JIRA email notifications are working once again.

Thank you so much for helping me get it re-established.

Cheers!


Tags: bitbucket-cloud

cloud
difference not working with 3.0.6
Asked by Jay Goldberg:

After pushing a commit with a couple of files the PR is showing that the entire file is different. This started happening with sourcetree 3.0.6.

I pulled a file pre-commit and post commit and did a diff on them and the changes shown are correct. But in the PR the entire file is shown as changed.


Answers:
author: Jay Goldberg
body: Found that it is a whitespace issue. But the original files show no whitespace differences.
Setting up first project
Asked by AFWARD:

Hi,

I am very new to this and am just about to set up my first Repository and have a few questions on best practice.

I am going to create a MASTER repository that contain all my source code (Oracle based), PL/SQL packages, table scripts, FNDLOAD items etc.

From this I want to create Projects, which are effectively bug fixes or enhancements to code. These projects will include code changes, UAT Testing, SIT Testing, AT Testing and finally released back to MASTER.

I'm thinking that for each 'Project' I simply create a separate repository off the MASTER repository which includes the code etc that needs changing.

From each of these Project Repositories I will create a separate Sub-Branch(?) for each of the testing cycles (which may require the code to be changed again).

Once all the testing cycles have been completed (and approved) the code can be pushed back to MASTER to be released.

Does this sound like the best way to do things or do you have any other suggestions.

Regards

Adrian


Answers:
author: Ana Retamal
body: Hi Adrian, welcome to the Community!

This doesn't sound like a Sourcetree question, but instead more of like a 'Git best-practice' question, assuming you're using Git.

I believe what you want is to have a repository where all your code will be and then have separate branches for each feature or "project". Once you've tested your feature, you can merge it to the main branch. Git doesn't use the term "project" so you'll need to adapt it to how it better suits you.

Another thing you might want to look at are Git submodules, you can read more [here](https://www.atlassian.com/blog/archives/git-submodules).

Hope that helps!

Kind regards,

Ana
Sourcetree keeps connecting to a git repository that is no longer used
Asked by Frank Baumann:

In the past I switched my repository, had two for a while, then removed all traces of the old/unused one.

I've scanned just about every file (Sourcetree settings/app data/.git folder/git settings, windows credential manager etc) and cannot find any trace of the old repository, however sourcetree keeps asking for the password for it (via Windows credential manager, and then when I cancel by a sourcetree pop-up). It is rather annoying as these pop-ups just keep on coming.


Answers:
author: minnsey
body: Hi  

I suspect the credential prompts are coming from the Git Credential Manager, being called by Git which is being called by Sourcetree.

Sourcetree will make calls, via Git, to the remote hosts of bookmarked repositories periodically.

Check the contents of the bookmarks.xml and opentabs.xml files in %localappdata%/Atlassian/Sourcetree, they contain the only repositories Sourcetree is aware off.

comments: author: Frank Baumann
body: Many thanks!

I did notice that a few unused repositories were still listed in bookmarks.xml. Even though those repositories did not have a link to the old git repo, removing them from bookmarks.xml seems to have solved the problem. Still it doesn't make much sense, but at least the problem has gone away.


Tags: windows
Pushing to remote: Forbidden fatal: unable to access URL The requested URL returned error: 403
Asked by Fernando Lizana:

I keep getting this 403 Forbidden error on Sourcetree while trying to push to remote repository:

```
Pushing to https://bitbucket.org/user/repo

remote: Forbidden

fatal: unable to access 'https://bitbucket.org/user/repo/': The requested URL returned error: 403
```

I can successfully push from the command line. I have tried updating credentials in Sourcetree \> Preferences \> Accounts without success. Any help on this topic?


Answers:
author: Fernando Lizana
body: I finally found a solution. Because I handle multiple accounts on Bitbucket, I had to change the repoistory URL to

```
https://user@bitbucket.org/user/repo
```

This way Sourcetree prompts the password for the account specified in the URL.

comments: author: Shraddha Darne
body: How to change this url??


author: uhsdevelopers
body: ![ejemplo.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/40135i8607AEB0FBD4C65D/image-size/large?v=v2&px=999 "ejemplo.JPG")

Thank you,

here you do that,


author: kannant1492
body: Can you tell me exactly how to go to that particular page/view you have posted?


author: kundan_avyatech
body: Please more explain.


author: brenodiogo
body: For anyone still wondering, on Source Tree go to Settings:

![set1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/78246i799A7C44ADF007FA/image-size/large?v=v2&px=999 "set1.PNG")

Then Edit the origin:

![set3.png](https://community.atlassian.com/t5/image/serverpage/image-id/78245i6E834EF867C1F46A/image-size/large?v=v2&px=999 "set3.png")


author: Birhan
body: I have got the same problem but I have only one repository. please help me out

comments: author: Gourav Kumar
body: You might not have the write access to the repository


author: Gaurav Singh
body: Yes you tell your repository admin to give you the write access not the read access.


author: Mitesh Sura
body: === Updates ===

Waited for a day , did not make any changes. It started working.

=============

Nothing seems to be working. Got a single account, I can click the "Remote" button on Sourcetree and it navigates to the Bitbucket. But when pushing the changes, it throws 403 error.

It was working till yesterday and nothing has changed since then. I also tried creating new app password and under Authentication it shows the green icon but still not able to commit the changes.


author: jack5505
body: I can access to bitbucket throug chrome but When I tried to clone project from bitbucket I had also this issue and I solve it with following code

**git config --global http.proxy http://proxi_ip_or_host:80**

**git config --global http.proxy <http://127.0.0.1:8080>**

**127.0.0.1 - you proxy ip**

**after two dots : 8080 your port number**
how to login source tree using bitbucket
Asked by Pavan Tammineni:

![SourcetreeImage.png](/t5/image/serverpage/image-id/34382i3D61F84493B72E57/image-size/large?v=v2&px=999 "SourcetreeImage.png")


Answers:
author: Mike Corsaro
body: Hello! In 3.0 we recently added the ability to login with a Bitbucket Cloud account, which will bypass this. You can find the download [here](http://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.0.5.exe).
Sourcetree does not remember ssh-key when using multiple keys
Asked by stingray21:

I'm using Sourcetree with openssh on Win10. When I have only one ssh key added everything works like expected. I can push to my remote repos and it also works after restarting Sourcetree. Some of my keys are with a password and after starting Sourcetree, the command prompt pops up asking me to enter the password for the key.

As soon as I add another ssh-key, it only works until I restart Sourcetree. Before restarting it works, but after restarting there is only a quick flash of the command prompt, and then I cannot not push to any repo with either key.

I just get the popup that I need to add a key. Even though the keys are already listed in Options -\> SSH key (separated by ;).

Outside of Sourcetree (e.g. in Git Bash) it always works.


Answers:
author: Mike Corsaro
body: Hello! This issue was fixed in the 3.0 update. You can find it [here](http://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.0.5.exe).

[Release notes here](http://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.0.5.html)

comments: author: stingray21
body: Thank you for the reply. Is the 3.0 update a stable release? I installed it and I am not able to maximize or access it once I minimized the window.


author: Mike Corsaro
body: It should be. I can't reproduce this issue on my machine, could you give me more details?

* OS version
* Screen resolution and DPI of all displays
* If you have any programs that manipulate your windows (apps that add tabs or fences or things like that)

Thanks!


author: stingray21
body: Win 10 (1809 build 17758.1)

2 displays with FullHD each

not aware of any programs that manipulate windows

I uninstalled v3 and reinstalled 2.6 (runs normal), then reinstalled v3 and got same behaviour (unable to access window after minimizing it)


author: stingray21
body: I tried today v3.0.8, same issue. SourceTree 3 is the only program on my machine having this issue.

Should I open a separate ticket?


author: Mike Corsaro
body: We've been able to narrow this issue down and have a fix coming soon. For now, just make sure the setting "Refresh when application is not in focus" is checked under "Options".


author: stingray21
body: Thanks, that works :)


Tags: ssh
Getting 'hg cat' failed with code 1:'.hgtags: no such file in rev ...
Asked by ralvy:

I'm getting the above noted error when attempting to sync from a remote repository of mine. Using Sourcetree Mac 2.7.6. Not sure what to do about that.

Can I just delete that local repository and then choose to Clone it on the Remote tab of Sourcetree?


Answers:
author: ralvy
body: I just checked the remote repository and see the .hgtags file there, so I assume that means the most recent Push was done with the default branch checked out, which, as I said above, is the only branch that has an .hgtags file when checked out (the develop branch doesn't).

comments: author: ralvy
body: Those two replies by me were uploaded as Answers by mistake.


author: ralvy
body: Ok. Now I can successfully Pull on the problem computer noted initially. What I did was create another changeset on the Pushing computer and Pushed it. Now it all works okay on the Pulling computer. I'd still love to know why this happened at all, though.

But I do notice that in all three repositories (remote repo and the 2 local repos) I have an .htags file in their default branch and not in their develop branch. Is this a problem? If so, how do I correct it?


author: ralvy
body: I notice in the computer that did the upload to the remote repository, there's an .hgtags file there when the default branch is checked out, but not when the develop branch is checked out. Is that a problem? I usually do a Push from that computer with the develop branch checked out.


Tags: mercurial
Sourcetree 3.0 After upgrading to 3.0 AskPass does not exist
Asked by awbmansour:

After upgrading to Sourcetree 3.0 it gives an error with any action

AskPass.exe: No Error

When I looked up the Path for the AskPass.exe I found the folder is missing this Tool.

Please fix.


Answers:
author: minnsey
body: Hi  

Firstly thanks for flagging this up, it does look like a bug that we will look into.   

However Askpass.exe should only be used if the Git Credential Manager, GCM, has failed to retrieve credentials, either from storage or by prompting you the user.  

I think that is why we missed this bug because we never hit that state.  

Were you prompted at all with a UI for your credentials?

comments: author: awbmansour
body: Thank You very much for addressing my issue.

No, I was not prompted for credentials.

See, this issue is related to another issue I opened about Sourcetree with GIT system install v 2.19.1 as it looks that Sourcetree
> <https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-2-6-10-ArgumentException-encountered-An-item-with-the/qaq-p/909718>
Doesn't always tell you a pull is waiting
Asked by fezztah:

Run source tree windows app with 4 different repositories, it starts up and just sits there. Click on the different repositories, switch between file status and branches. Nothing to report. Yet I know there are changes I need to pull on two of these repositories. Click around a bit more, nothing. Eventually one of the repositories shows a 1 next to the pull button. After pulling that, the other one shows a 1. I don't get this, it can't be meant to work like that? Surely you would start up the app, then the first thing it should do is see if there are any remote changes that need pulling and warn you? I'm sat here thinking I have an up to date project, but it isn't. Sure, I'd find out when I tried to push some changes, but that might be far too late. Is it a bug or just expected behaviour?


Answers:
author: Mike Corsaro
body: Hello! This is an expected behavior -- fetching remote changes is done in the background, and unless someone else is working on your branch it shouldn't actually impact anything. Additionally, fetching remote changes can be an expensive operation depending on your network speed and repository size (hence it being in the background)

However, you can manually trigger this check via the menu "Repository \> Refresh Remote Status" or by running "Fetch". You can also lower the auto refresh time by changing "Check default remotes for updates every \[10\] minutes" in "Options \> General".

comments: author: fezztah
body: Thanks for the reply, I'll up that default check time to ever minute.
i can't find the gear icon
Asked by Myriam Cherubin:

I cannot find the gear icon to select accounts so I can add GitHub as a host and continue my pre-work assignment. my sourcetree window is different than the one display in the tutorial.


Answers:
author: minnsey
body: Hi  

If you are using Sourcetree for Windows then you want to open the *New* tab and then select the *Remote* view.  

It should then give you an option of the left hand side to add an account.
2.7.6??????sourcetree?????????
Asked by makoto_tanaka:

????????

?os, version, ????

* Google chrome
* source tree ver 2.7.6
* mac os
  * MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)  
    high sierra

atlassian???????????????????????????????????????.

????????

* ???????????????
  * login??????
  * ?????????????????????????????
  * ????????????????????????
* ??????My atlassian?????
  * ???????????????????????????

?????????????????????.

????????????????????????????


Answers:
author: Ai Hirama
body: ???????????????????????????????

??????????????????????????????????????????????????????????

* ??????????????????????????????????
* ?atlassian???????????????????????????????????????.????


Tags: language-ja

mac
What is going on with SourceTree and Windows 10
Asked by Dave klotzbach:

I am trying to install Source Tree on a new Windows 10 computer. Everything appears to be going ok until I get the "licensing" step. I am asked to login using my Bitbucket Account or my Atlassian account.

If I chose Bitbucket account, I am totally unable to find a URI string that works. I have used the suggested format that I found on line but all of them are rejected for reasons related to the URI. I originally had a the Bitbucket account for evaluating SourceTree for the team I was on. I haven't used Bitbucket for over 5 years, since I have retired andI don't do any development that is worth sharing.

If I chose Atlassian account I get a large UI box complaining that JavaScript has not been enable. However, JavaScript is enabled on my machine and in Chrome and Edge.

I thought SourceTree was supposed to be free for hobby developers. It isn't free if you can't get it to work.


Answers:
author: Ana Retamal
body: Hi Dave!

When you're registering Sourcetree, you need to pay attention to something: you're asked to log in Using your Bitbucket ***Server*** account or your Atlassian account (in the case you're not a Bitbucket Server user; so if you use Bitbucket Cloud, Github or any other service, you should select this option).

The javascript message that you mentioned is related to your browser and most likely caused by your current security settings. Sourcetree for Windows relies on Internet Explorer for the authentication step, please confirm you've followed all the steps in the article [How to enable Javascript in Windows](https://support.microsoft.com/en-us/help/3135465/how-to-enable-javascript-in-windows)? You can also try adding that website to Trusted sites and see if that error goes away.

Sourcetree is a product we offer for free for any kind of developers, hobby or professional. Not being able to make it work doesn't mean it's not free, it just means maybe you need a little help ;)

Let us know how it goes!

Cheers,

Ana

comments: author: Dave klotzbach
body: 1. I was not able to make the recommended solution work. No matter what I entered for the URL I got a failed to authenticate. I either got an error message about the extended URL requesting a REST response or one about not found. So as far as I can see, that one does not work. Maybe an example of how the URL is to be formed is in order. Just so a retired software engineer with only 40+ years of experience can figure out what you re looking for.
2. As for using the Atlassian approach, when I finally decided to reduce my internet security by allowing scripting, I was able to get to the login portion of the Atlassian approach. I have now been waiting 15 min for the login process to succeed.

At this point I do not think the problem has been solved nor to I think the software can be called free to use if it can not be activated.

This question has not been answered.


Tags: windows
Unable to use an existing Atlassian account - password input not displayed
Asked by Fernando Cabrerizo:

Hi,

I am on macOS High Sierra 10.13.6 trying to install latest SourceTree version 2.7.6a

I am experiencing an issue when trying to use my existing Atlassian account for the installation as I cannot see the password input. That means I cannot complete login and hence the installation. I have seen this is a known issue but haven't see any solution or workaround for mac users.

I would appreciate any help here.

Thanks


Answers:
author: Ana Retamal
body: Hi Fernando, welcome to the Community!

Could you remove com.torusknot.SourceTreeNotMAS.plist from \~/Library/Preferences/ and try again?

Let us know if that helped you!

Kind regards,

Ana

comments: author: Fernando Cabrerizo
body: Hi Ana,

I have found an unexpected workaround for this... For some reason, after inputting my username the password input was not displayed. I wondered if it was just that the input was hidden or overlapped? So after inputting my username and click enter I just blind-input my password and clicked enter again. It worked!

VERY POOR USER EXPERIENCE Atlassian. Many people is complaining about unexpected behaviours in this Atlassian login screen for long time. It is time to fix it!

Thanks Ana for your response though :)

Nando


Tags: mac
External Merge Tool Not Launching
Asked by Steve Macleod:

I am attempting to use Meld as an external merge tool with the following config:

Merge Tool: **Custom**

Diff Command: **C:\\Program Files (x86)\\Meld\\Meld.exe**

Arguments: **$LOCAL $BASE $REMOTE --auto-merge --output=$MERGED**

When I right-click on a conflicted file and select 'Resolve Conflicts' \> 'Open External Merge Tool' I get the dialog for 'Visual Merge in Process' but the merge tool does not open.

The path is correct.

I am using Sourcetree for Windows, v2.6.10.0. System Git v2.17.1.

Does anyone have any ideas why it is not opening Meld?


Answers:
author: minnsey
body: We don't formally test with Meld but trying it out now for diff and merge it seems to be working for me.  

Its worth checking what   

\>git config

returns, I get   

mergetool.sourcetree.trustexitcode=true  
mergetool.sourcetree.cmd='C:/Program Files (x86)/Meld/meld/meld.exe' $LOCAL $BASE $REMOTE --auto-merge --output=$MERGED  
difftool.sourcetree.cmd='C:/Program Files (x86)/Meld/meld/meld.exe' $LOCAL $REMOTE  

Also check you are not trying it on a file that is deleted as part of the merge, that is a known issue for all external merges  

Also check the file names do not have spaces in them, you can work around this by using arguments like  

**\\"$LOCAL\\" \\"$BASE\\" \\"$REMOTE\\" --auto-merge --output=\\"$MERGED\\"**

comments: author: Steve Macleod
body: In this case it would seem that GIT is seeing the remote file as being deleted, however I am not sure why this is. Happy to accept this answer as it is the cause of the merge tool not opening.


author: minnsey
body: Yes, diffing is a little problematic when a file is deleted on one side of the merge.


author: Pawe? D?ugosz
body: I am so dissapointed with sourcetree. Every version have so many bugs. When you find how to fix one the new one is problem. Now I also can't lunch DiffMerge software even i used it before!!!

comments: author: vmelnic
body: Agree with you Pawel. Yearly several years ago when sourcetree was written using Qt it was much more stable from my point of view.


author: samlachance
body: In case anybody else is having problems getting their external diff tools to open (I'm using Meld with Mercurial), there appears as if there my be a problem parsing the command variables atm.  
<https://jira.atlassian.com/browse/SRCTREEWIN-11088>  

If "external diff" isn't working for you, you can try removing the arguments entirely  
(**$LOCAL** , **$REMOTE**, etc), and see if it will at least open. The files might not be ordered the way you like them to be, but if it launches the external diffs in the meantime, it's better than nothing... Hopefully it'll get patched soon.
Can you restore archived pages in bulk
Asked by Sanjeev Jha:

I see an option to restore one at a time. I was wondering if you can select more than one and restore them


Answers:
author: Farah Idayu Othman
body: Hi [@Sanjeev Jha](/t5/user/viewprofilepage/user-id/1492544) ,

Welcome to the Atlassian Community!

Yes, you can restore more than one page (in bulk) if your Space Admin is on Confluence Premium or Enterprise.

You can refer to the following link for more information:

Please refer to the **Bulk actions (premium)**

<https://support.atlassian.com/confluence-cloud/docs/archive-pages/#Find-archived-pages>

Hope it helps!

Thank you.

Warm regards,  
Farah


Tags: cloud

confluence-cloud
How to show all results of a jira issues macro?
Asked by Patrick Blackburn:

in legacy jira issues macro i could specify the number of results to display  
the new macro it only displays 16 of the 24 results and forces the use of a scroll bar to see additional items.   
is there a way to force it to show all results?


Answers:
author: Kian Stack Mumo Systems
body: It does not appear to be possible at the moment.

Thanks,

Kian


Tags: cloud

confluence-cloud