youngmon/atlassian-qna huggingface dataset:
How to show all uploaded files from main page
Asked by OliviaChin:

I created page and uploaded files to the page. I only can see the files i uploaded from the pages up to 5 files (as attachment). There rest of the files, i need to go to attachments find it. Is it any step i miss out make me couldn't see the rest of the file from page ?![Files display at Confluence Page.jpg](/t5/image/serverpage/image-id/329059i52B89B877CFD91F9/image-size/large?v=v2&px=999 "Files display at Confluence Page.jpg")


Answers:
author: Michel Neeser
body: Hi [@OliviaChin](/t5/user/viewprofilepage/user-id/5443603)

If you hover over the documents on your Confluence page, you should see a small arrow on the rightmost document. If you click on it, the documents scroll horizontally and you can see your other attachments.

Hope this helps!

comments: author: OliviaChin
body: Hi Michel,

I have checked before, it doesn't show other attachments, just only the 5 documents that i mentioned.

Thanks


author: Michel Neeser
body: [@OliviaChin](/t5/user/viewprofilepage/user-id/5443603) Then, probably the easiest way to fix this is to delete the attachments in *Attachments \> Files* as shown in your screenshot, and then simply upload the documents again.


Tags: cloud

confluence-cloud
JIRA ticket updates to either automatically adjusts in confluence or sending a notification
Asked by Annie:

Hi Atlassian team, I have a use case similar to [Updating a JIRA ticket and the update automatically adjusts confluence](https://community.atlassian.com/t5/Confluence-questions/Updating-a-JIRA-ticket-and-the-update-automatically-adjusts/qaq-p/648308#U2723081) and I want to know if there is any possible solution or workaround available. Here is what I want to do:

"We will have a confluence page setup that is based on a JIRA project. Basically, a compilation of all the tickets on a confluence page and we want to keep on updating the Page per updates on the JIRA ticket.

I know we can link a JIRA issue to a confluence page but we want to get a notification or some sort of updates on the same confluence page as soon as a JIRA ticket is updated along with the date."


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Have you looked at the different Jira gadgets available in Confluence and determined if any of them meet your requirements?


Tags: cloud

confluence-cloud
Resolution
Asked by Seda Tugay:

I have been trying to find a a way to make a JQL filter to get a list of issues which have been moved to the DONE status since its creation less than 2w . which means updated- created is less than 2w. Any help ? Thanks


Answers:
author: Manoj Gangwar
body: Hi [@Seda Tugay](/t5/user/viewprofilepage/user-id/5574248) ,

Welcome to the Atlassian Community!

You may try the below JQL.

Project = xyz AND status = DONE AND (updated \>= -2w OR created \>= -2w)

comments: author: Seda Tugay
body: Hi [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987)

Thank you for your prompt reply. However, the filter didn't work as expected---I'm still seeing issues that were created in May and moved to "Done" in August.

I'd like to determine how many issues were resolved within 2 weeks of their creation.


author: Manoj Gangwar
body: Unfortunately, JQL doesn't support direct date arithmetic like "resolved within 2 weeks of creation" out of the box, but you can achieve this with a bit of a workaround by using Jira's custom fields or scripts if you have Jira ScriptRunner.

Here's a basic approach if you don't have access to advanced add-ons:

1. **Find Issues Resolved in the Last 2 Weeks**:

   `resolved >= -2w`
2. **Combine with Creation Date Query**: To find issues created in a specific timeframe, you need to adjust your query. For example, to find issues created in the last month and resolved in the last 2 weeks, you would use:

   `created >= -4w AND resolved >= -2w`

   This isn't exactly "resolved within 2 weeks of creation" but gives you a subset of issues resolved recently.

If you need to be precise about the 2-week resolution window relative to creation, consider these advanced options:

### Using ScriptRunner for Jira (if available) {#toc-hId--2145789826}

1. **Create a Scripted Field or Use the Enhanced Search**: You might use ScriptRunner's JQL functions or create a custom field to calculate the time difference between creation and resolution.

2. **Example Scripted JQL**: You could use a script like this:

   `issueFunction in dateCompare("created + 2w >= resolved")`


author: Aaron Pavez _ServiceRocket_
body: Hi [@Seda Tugay](/t5/user/viewprofilepage/user-id/5574248)

They discuss your request on this post:

<https://community.atlassian.com/t5/Jira-questions/JQL-to-show-issues-where-status-changed-from-one-to-another/qaq-p/1269093>

Regards


Tags: cloud

filter

jira-cloud
Issue with Inviting Agents from Specific Domains in Jira Service Management
Asked by Dinonath Khan:

Hi Atlassian Community,

We've encountered an issue while inviting agents to our Jira Service Management instance.

Here's what we did:

Navigated to **Settings \> User Management \> Users \> Invite Users**. Provided the email address and assigned the role of "Agent" to the invited users.

Users with email addresses from our domain (@mediamint.com), as well as those from Gmail and Outlook, successfully received the invitation and were able to log in as agents. However, when inviting users with email addresses from the [@Cox](/t5/user/viewprofilepage/user-id/2520858).com domain, they are unable to log in. Instead, they are prompted for approval. My question is whether this restriction is coming from Jira Service Management itself, or if it might be a restriction imposed by the [@Cox](/t5/user/viewprofilepage/user-id/2520858).com domain.

I've attached a screenshot for reference.

Thanks in advance for your help!

![Screenshot from 2024-08-22 17-33-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/343210iF96DC69366FA6987/image-size/large?v=v2&px=999 "Screenshot from 2024-08-22 17-33-55.png")![Screenshot from 2024-08-22 17-44-57.png](https://community.atlassian.com/t5/image/serverpage/image-id/343211i64B4FBD449F0DC2D/image-size/large?v=v2&px=999 "Screenshot from 2024-08-22 17-44-57.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343213i901132397A5F203F/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Trudy Claspill
body: Hello [@Dinonath Khan](/t5/user/viewprofilepage/user-id/5487871)

Given that the message says "cox" right at the top I would hazard a guess that it is being presented by Cox, and the users will have to contact the support team at Cox about it.


Tags: cloud

jira-service-management

jira-service-management-cloud
Not receiving recovery email
Asked by Nurseflow:

Hi.

My email is: support@nurseflow.com

I got it activated and then when I could not remember the password, I tried to get a recovery email sent but it was never received. It seems this is a known issue. Can someone please help me ?


Answers:
author: John Funk
body: Hi [@Nurseflow](/t5/user/viewprofilepage/user-id/5574234) - Welcome to the Atlassian Community!

You need to open a support ticket with Atlassian and have them check to see if the email address is on their suppression list.

<https://support.atlassian.com/contact/#/>


Tags: cloud

jira-cloud
Separating Atlassian and Google integration.
Asked by Evgeny Novak:

I want to know more about separating Atlassian and Google integration. Will the created users not be locked out during the integration, will they be the same or new, and what happens to passwords.


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Evgeny Novak](/t5/user/viewprofilepage/user-id/5574232) ?

I worry that you haven't provided enough information for anyone here to be able to help you.

How (exactly) are you integrating Google and Atlassian? Are you talking about SSO integration or something else?

Best,

-dave

comments: author: Evgeny Novak
body: We do not have a full SSO set up on G-Suite. Just when we create mail on G-Suite we have an Atlassian user automatically created on 2 products Jira and Confluence. And users login with google mail credentials.


author: Dave Rosenlund _Trundl_
body: Thanks, [@Evgeny Novak](/t5/user/viewprofilepage/user-id/5574232) ? We are still missing the critical bit: How have you integrated GSuite and Jira?

May we assume you are following this Atlassian guide:

* [Connect to Google Workspace](https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/)

Or are you using something else --- for example a third-party product?


Tags: cloud

jira-cloud
Email notifications don't work from the start.
Asked by ?ukasz Klepczarek:

I have started a few projects in my team and in each project email notifications don't work at all. Nobody who participates in these projects doesn't get any notifications. Settings are default.


Answers:
author: Trudy Claspill
body: Hello [@?ukasz Klepczarek](/t5/user/viewprofilepage/user-id/5574194)

Welcome to the Atlassian community.

Do all the users have the same domain specified in their login names? It is possible that the domain has been blacklisted by Atlassian.

You should contact Atlassian directly about this by opening a support ticket at <https://support.atlassian.com/contact/#/>

comments: author: ?ukasz Klepczarek
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thank You for responding. We indeed have the same domain. It may be that issue. I will open a support ticket.


Tags: cloud

jira-cloud
Automation rule to change the status of the parent issue when the child issue changes
Asked by Sameeksha Shetty:

Hi,

Can anyone help me in how the status of the parent issue is changed by updating the child issue status.Can this be achieved only by automation rule?

The condition for my use case is :

* The parent issues must be in done status if all the child issues is in done status.
* the parent issue must be in inprogress status if some of the child issues is in-progress
* the parent issue should not be closed if there is a open child issues.

How can this be achieved by automation?


Answers:
author: Manoj Gangwar
body: Hi [@Sameeksha Shetty](/t5/user/viewprofilepage/user-id/5574075) ,

Welcome to the Atlassian Community!

you can achieve the 1 \& 2 by using the automation.

For the 1st one, you can configure the automation like below:

![2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343221i58C3FFFC21C84083/image-size/large?v=v2&px=999 "2.PNG")![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343220i9D08C0652E0F9ED1/image-size/large?v=v2&px=999 "1.PNG")  

For 2nd, You can configure similar automation by changing the trigger, condition, and actions\>  

For 3rd, you can add workflow script runner condition  
issue.subtasks.every(subtask =\> subtask.resolution.name == 'Done')

comments: author: Sameeksha Shetty
body: Thanks [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987)

This automation updates the parent issue but does not update the grandparent issue. How can we implement a nested branch condition that updates both the parent and grandparent issues? Specifically, if a subtask is marked as "Done," the parent story should also be updated to "Done," and the associated epic should likewise be updated to "Done."


Tags: cloud

jira-cloud
team-managed burndown chart using time spent not updated
Asked by Diego Palumbo:

In a team-managed project is it possibile to have burndown chart updated using time spent instead of story point?

We estimate tasks using original estimate field and we track time spent using tempo plugin.

We are not able to see burn down chart udpated. Do you have any advise on how can I fix this issue?

![Schermata del 2024-08-22 12-45-41.png](/t5/image/serverpage/image-id/343201iB8BC1BC9F181008D/image-size/large?v=v2&px=999 "Schermata del 2024-08-22 12-45-41.png")

Thanks


Answers:
author: Danut M _StonikByte_
body: Hi [@Diego Palumbo](/t5/user/viewprofilepage/user-id/5571247),

It appears that the burndown chart report of Jira does not consider the Time Spent or Time Remaining; it only looks at Original Estimate field. So, when an issue that has Original Estimate = 3h is marked Done, the Remaining line in the chart decreases with 3h, regardless of Time Spent or Time Remaining.

I'm afraid that you will not find a burndown chart or report in Jira to work in the way you want for team-managed projects. A solution would be search for an add-on on Atlassian Marketplace.

If you consider the idea of using an add-on, our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app has a **Burndown Burnup Chart gadget** that can calculate by Time Remaining \& Time Spent and it works with team-managed projects.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343430iD4BC230375B5BE28/image-size/large?v=v2&px=999 "image.png")

See also this article for detailed steps [Tracking an agile project that uses time estimates with Great Gadgets for Jira](http://Tracking an agile project that uses time estimates with Great Gadgets for Jira).

Danut


author: Diego Palumbo
body: [@Danut M _StonikByte_](/t5/user/viewprofilepage/user-id/502420) Thanks!! I found the solution...

As you mentioned, my issue was related to the status Done not defined for project workflow.

In my workflow I have other status marked as "DONE" but the status Done is not present.

I 've just added Done status to my workflow and now if I chenge tasks status to done I can see burndown and burnup updated.

![Schermata del 2024-08-23 13-35-09.png](https://community.atlassian.com/t5/image/serverpage/image-id/343468i51468E3FC0D4D6C1/image-size/large?v=v2&px=999 "Schermata del 2024-08-23 13-35-09.png")

I think this graph should consider other status defined as DONE for project workflow to properly update the situation.

Thank you very much!

Diego

comments: author: Danut M _StonikByte_
body: Hi [@Diego Palumbo](/t5/user/viewprofilepage/user-id/5571247),

The gadget considers as Done all the statuses that are mapped on the last column of the board.

Look at the board settings and ensure that all your done statuses are on last board column.

Danut


Tags: cloud

jira-cloud

jira-software
Kanban Quick Filters, using Cascading fields
Asked by Karl Samson:

Hi all, I'm trying to filter on a cascading field, but can't seem to get the correct syntax to get my Quick Filter to work!?

Any suggestions?

Thanks \& regards,

Karl.


Answers:
author: Simon K?nig
body: Hi,

there is a answered question about cascading field filters here: <https://community.atlassian.com/t5/Jira-questions/JQL-query-to-filter-a-Cascade-type-field/qaq-p/2492246>

Maybe that will help!?

Kind regards

comments: author: Karl Samson
body: Thanks, but same issue as my reply to Florian.


author: Simon K?nig
body: "issuetype in (Task, Sub-task) AND cf\[23529\] IN cascadeOption**("AR, 2 - Medium"**) "

This error seems to imply that your *parent* option is *'AR,2 - Medium'* , and not just *'AR'* . Check for a missing apostrophe behind *"AR*

*The correct syntax would be issuetype in (Task, Sub-task) AND cf\[23529\] IN cascadeOption("AR**", "**2 - Medium")*


author: Karl Samson
body: Brilliant! Thanks Simon, that worked! :)


author: Simon K?nig
body: Thanks! Feel welcome to mark the answer as accepted so anyone else knows you got it working and how.


author: Florian Bonniec
body: Hi [@Karl Samson](/t5/user/viewprofilepage/user-id/3611064)

You can refer to this [kb](https://confluence.atlassian.com/jiracoreserver/advanced-searching-functions-reference-939937722.html). Section cascadeOption()

Regards

comments: author: Karl Samson
body: Hi Florian, I still cannot get the Quick Filter to work?

"issuetype in (Task, Sub-task) AND cf\[23529\] IN cascadeOption("AR, 2 - Medium") "

"The option 'AR, 2 - Medium' specified in function 'cascadeOption' is not a valid parent option. "

I've checked the options for the Cascading field and they are correct?


author: Florian Bonniec
body: What is the name of the first option and the same of the second ?

cascadeOption("AR", "2 - Medium") ?


author: Karl Samson
body: AR - Option 1

2 - Medium - Option 2.


author: Florian Bonniec
body: cf\[23529\] IN cascadeOption("AR", "2 - Medium") should work then


Tags: data-center

jira-data-center

jira-server

server
Transition should be blocked on Duplication selection of Custom Fields value
Asked by PLaksh11:

Hello Community

I have 3 custom fields which are Multi select drop down. All 3 custom fields displays Same values. When User select Same value in more than 1 custom field and do the transition then its should not allow user to do the transition. Is there any way that i can use Jira validators to validate the duplicates and display the Error message.

Ex: Custom Field 1: Apple, **Orange**

Custom Field 2: Mango, **Orange**

Custom Field 3: Banana, Strawberry

In above example user selected Orange in 2 custom Fields. So when user do the transition It should check field values in all 3 custom fields and if they found duplicates then it should display error message and blocks the Transition.

Note: We are using Jira Cloud with Jira Misc Workflow Extensions (JMWE)


Answers:
author: Simon K?nig
body: Hello,

I think this should be possible with a Validator Script using JMWE:

I have not tested it, but you could use something like this:

First concat your values into a list :

{% set values1-3 = \[\] %}

{% set values1-3 = values1.concat(multiselectcustomfield1) %}

*(You could also do this depending on the selected field via:*

*{% if field1 %}*   
*{% set 1values1 = values1.concat(multiselectcustomfield1) %}*

*...*

*)*

Then you should check if there a duplicates, this can be done like this:

1. group by -\> Groups your list by unique value

2. Filter over the unique group and retain only duplicates:

filter(g =\> g\|length \> 1)

3. Check if the filter returned something: \| length \> 0

In sum:

{% set duplicates = all_values \| groupby \| filter(g =\> g\|length \> 1) \| length \> 0 %}

You now can check with a simple if statement if duplicates exist and act accordingly:

{% if duplicates %}  
This transition is blocked: duplicate values were found in the custom fields.  
{{ false }}  
{% else %}  
{{ true }}  
{% endif %}

comments: author: Simon K?nig
body: In short:

Parse your fields into a single list, check if 1 item in that list exists multiple times, if that is the case act accordingly.

Regards


Tags: cloud

jira-cloud
We have assigned jira ticket to groups.does all the users in group will get notifications?
Asked by rm_ya reddy:

I have assigned jira tickets to group , does all the users in group will receive notification or not as there is no default assignee.


Answers:
author: Marc - Devoteam
body: Hi [@rm_ya reddy](/t5/user/viewprofilepage/user-id/5574142)

How did you assignee issue to a group?

Do you use a custom group picker field for this?

Notification only happen if the assignee field is set, or you can create an automation to sent out emails to the users in the group.


author: Mohaddis Hassan
body: The ticket cannot be assigned to a group, the ticket can only be assigned to a single user. However you can create custom group picker field and can assign to group and can put the relevant group in it, and as for the notification you have to add the group to the notification scheme on the Issue Updated Trigger or you can send an email via automation


Tags: jira-unknown-hosting-type

unknown-hosting-type
Ability to adding modules to user profile
Asked by Tomasz P?achecki:

Hi,

Is it possible or will it be possible in the near future to add module (atlassian-connect) to the user profile?

Best regards,

Tomasz P?achecki


Answers:
author: Manoj Gangwar
body: Hi [@Tomasz P?achecki](/t5/user/viewprofilepage/user-id/4428829) ,

As of now, Jira itself does not natively support adding modules or add-ons directly to a user's profile through Atlassian Connect or any other mechanism. The user profile in Jira is quite limited in terms of customization and extension. Atlassian Connect primarily allows for integration of add-ons (modules) into Jira's UI, such as through custom pages, dialogs, or issue views, but not directly into the user profile.

However, Atlassian is continuously evolving its products and sometimes introduces new features based on user feedback and market needs. While there isn't a built-in feature for adding modules to user profiles at this moment.

comments: author: Monika_Ciemiecka_Deviniti_Hexygen
body: [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987) Could you tell me if it's possible through Atlassian Forge?


Tags: cloud

jira-cloud
Bulk move issues
Asked by Kim Kees:

I want to move all of my Jira issues from one board to a new board - will all of the Activity also be moved across (in particular I'm looking to take across comments and attachments)


Answers:
author: Marc - Devoteam
body: Hi [@Kim Kees](/t5/user/viewprofilepage/user-id/5574132)

Welcome to the community.

If you move issues from one project to another project all information related to the issue will move as well.

Just for concept, boards are based on filters and columns that represent issues in a certain workflows status or statuses.

comments: author: Kim Kees
body: Excellent - thank you!


author: Dexter de Vera
body: Hi [@Kim Kees](/t5/user/viewprofilepage/user-id/5574132) ,

Welcome to the Atlassian community!

Addition to [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) answer, there are some field that needs to be added in the destination project, like component and version. Version and component should have a same list in both project to retain the value of the field when issues moving to another project.

Thanks!


author: Pasam Venkateshwarrao
body: Hi [@Kim Kees](/t5/user/viewprofilepage/user-id/5574132)

If you want to move issues from one board to another board create a filter which you want to move issues in new board and update the filter in new board.


Tags: cloud

jira-cloud

jira-service-management
Ability to rename module from atlassian connect
Asked by Tomasz P?achecki:

Hi,

Is it possible or will it be possible in the future to change the module name declared in the atlassian-connect file? One of the clients wants to be able to customize this name.

Best regards,

Tomasz P?achecki


Answers:
author: Marc - Devoteam
body: Hi [@Tomasz P?achecki](/t5/user/viewprofilepage/user-id/4428829)

Is best to ask the app development related topics in the development community

<https://community.developer.atlassian.com/>

comments: author: Tomasz P?achecki
body: Thank you.


Tags: cloud

jira-cloud
Jet by Jira Align is not visible
Asked by ????? ?????:

Hi!

I've just installed the free app "Jet by Jira Align"

It was successfully installed but I don't see it in the left-side panel of jira and cant jump to it from the project.

Tried to reinstall

Not helped


Answers:
author: Marc - Devoteam
body: Hi [@????? ?????](/t5/user/viewprofilepage/user-id/5535112)

As this app is from Atlassian, contact Atlassian Support on this issue.

comments: author: ????? ?????
body: Thank you!


author: Orlando Kelly
body: Same issue here, did you ever get it resolved?


Tags: cloud

jira-cloud