youngmon/atlassian-qna huggingface dataset:
On one board I cant add comments into activity section on any cards. Has anyone experienced this?
Asked by Liz Manziano:

I have one board that doesn't seem to have the option of adding any comments at the bottom of any of the cards within it. I can select 'activity' and see the log of everything that's been done, just can't add any comments to it. Is there a setting that's unique to this board?


Answers:
author: Angelique Goetz
body: Is the comment ability missing for just you or all board members? Might be your board permissions level. If you are an "observer" instead of "member" you have very limited access and can't comment. This applies individually to each board member so other board members that have Member permission level or higher would be able to comment.
Due Date automation not triggering
Asked by Merlita Fawcett:

I've added "Due Date Automations for my board but the 2 rules/automation below are not triggering the actions. Please advise?

1. 2 days before a card is due, move the card to the top of list "Due NOW"   
2. on the Sunday of the week a card is due, move the card to the top of list "Due this Week", and send an email notification to "my work email address" with subject "Due THIS WEEK!" and message "check the Trello board and have a great day!"


Answers:
author: Carolina Lopez
body: Hi Merlita,

The rules seem correct, so I suggest [checking the logs](https://support.atlassian.com/trello/docs/opening-the-command-log/) and seeing if there are any errors that may explain why they didn't work. If you still don't find out why it's not working, you can create a ticket so the Trello Support team can investigate further. The ticket can be created here: <https://trello.com/contact>

comments: author: Merlita Fawcett
body: Thanks, Carolina, I will do that!
Por que meu trello parou de executar algumas regras?
Asked by Rossan Pereira:

Bom dia.

Eu tenho algumas regras que s?o executadas todo come?o de m?s para a cria??o de um card via Butler e na medida que esse card vai sendo executado, o Butler vai executando outras tarefas dentro deste mesmo card. Essas regras j? tem tempo e do nada, ela parou de serem executadas. Ao criar o card, ele diz que n?o existe o card modelo e nem executa as tarefas se eu mesmo criar o card.

Algu?m sabe o que poderia ser?

OBS.: N?o fiz altera??es nas regras.

Desde j?, agrade?o a ajuda de todos.


Answers:
author: Luciana Munhoz
body: Oi Rossan! Tudo bem?

Pelo que voc? descreveu do erro que a automa??o mostrou, parece que alguma modifica??o foi feita no cart?o modelo onde a regra pega a informa??o para criar um novo.

Sugiro que d? uma olhada se alguma altera??o foi feita nesse cart?o, ?s vezes nome do cart?o foi mudado (um tra?o, ponto ou at? um espa?o a mais) ou alguma informa??o que ele puxa desse cart?o.

Caso voc? n?o encontre nenhuma altera??o, por favor, abra um chamado para nosso time de suporte. Assim conseguiremos investigar mais a fundo e poder te ajudar de maneira mais eficiente. :)

O chamado pode ser aberto por esse link: <https://trello.com/en/contact#/>

Qualquer d?vida estou ? disposi??o!


Tags: butler
Confluence Board Access
Asked by Stephanie Johns-Chin:

How do I open up (for viewing only) my board to people without a Confluence log-in. No one can remember how to do it. I have one Board already set up like this.


Answers:
author: Brant Schroeder
body: [@Stephanie Johns-Chin](/t5/user/viewprofilepage/user-id/5187906) Welcome to the Atlassian community

Are you trying to share a Trello Board on a public Confluence page? If so the board and the page need to be public. If you are doing this it seems like you could save yourself a step and just share the board. Below are docs on how to setup a public Trello board, embed a board in Confluence and make a Confluence page public.

* <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>
* <https://support.atlassian.com/confluence-cloud/docs/use-trello-and-confluence-together/>
* <https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

I would suggest looking at the Trello board and Confluence page that is already in place and see how it is configured. It could be that you are using an app or powerup to make it happen.


Tags: confluence
Email reminders not working
Asked by chris turner:

In Trello I'm setting due dates for cards within boards which I've setup. I've given due date, set the card to watch, card says complete, set the board to watch, but still don't get email reminders. Really frustrating - have just missed an important deadline due to this.

If Trello is no good for this, can anyone suggest an alternative software program?


Answers:
author: Rodolfo Moreira
body: Hi Chris, Welcome to the Atlassian Community!

To ensure that you receive notifications from Trello, it's important to verify your settings. Please visit <https://trello.com/your/account> and confirm that your email notifications are set to be delivered "instantly."

If you have already verified these settings and are actively watching the card, yet still facing issues, kindly [create a new support ticket](https://trello.com/en/contact#/) so that our team can further assist you in resolving the problem.
Butler could not run your rule
Asked by Rizzi Palma:

Can't run my automations for a message to a Slack channel (as a DM) as Butler. It says 'internal error'.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Rizzi Palma](/t5/user/viewprofilepage/user-id/5187312) and welcome to the community,

From the trello status, there isn't any incident reported <https://trello.status.atlassian.com/>

Can you please check your butler usage log and see if there is a more detailed message there? <https://support.atlassian.com/trello/docs/opening-the-usage-log/>
Slack to Trello attachments corrupted
Asked by Marko Gerencir:

Hello, I have linked Slack to Trello and am trying to transfer a slack message with attachments into Trello. This works fine, except that the attachments lose their filetypes, are only a few kb in size (instead of a few hundred) and do not open even when the correct filetype is restored.

The attachments in the slack message are fine and intact, but once transferred they become corrupt.

Using the native connection and not a third-party plugin.

Any advice appreciated.


Answers:
author: Liam - DevSamurai
body: Hi [@Marko Gerencir](/t5/user/viewprofilepage/user-id/5187279) ,

I think it is not possible now to add attachments directly from Slack to Trello, you can take a look at this similar question here: <https://community.atlassian.com/t5/Trello-questions/Can-I-add-a-pdf-or-image-file-from-Slack-into-Trello/qaq-p/1624621>

You can send your attachments in form of a link where your attachment is stored instead. Hope that helps.


Tags: attachment

slack
??????????????????????????????????
Asked by ??:

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Answers:
author: Ryoji Takata
body: ?????????????????????

??????????????????????????????

???

1.?????? "???" ??More???????  
2."Archived items" ?????Archive???????  
![trello-menu-archived_items.png](https://community.atlassian.com/t5/image/serverpage/image-id/249635iAEC2F9CD519C82DE/image-dimensions/117x124?v=v2 "trello-menu-archived_items.png")  
3.Archive???????"Switch to lists" ???????????????????????  
4.?????????????????? "Send to board" ??????

![trello-archive_menu-send_to_board.png](https://community.atlassian.com/t5/image/serverpage/image-id/249636i25EA100CE5BABEF0/image-dimensions/206x148?v=v2 "trello-archive_menu-send_to_board.png")

comments: author: ??
body: ???

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Why does the entire screen glow blue on iPhone 6s after going through all the registration steps?
Asked by Logkatya5:

Good afternoon. Help me please. I downloaded the Trello app, but I can't register. I have an iPhone 6s. After confirming the correctness of the specified Email in the mail, I am redirected to the Trello application and as if I entered the application, but after half a second the screen glows blue. Left it for 15 minutes, nothing happened. I tried different ways, and different mail, but nothing helps.


Answers:
author: Kristj?n Geir Mathiesen
body: Hi [@Logkatya5](/t5/user/viewprofilepage/user-id/5187149)

Oh boy, wonder what that is. And have you tried the classic "turn the phone off and on again"?

Is the IOS updated to the newest version -1?

HTH and best of luck,  
KGM
Gostaria de Saber quantos cart?o ja criei no Trello.
Asked by Renan Magicopos:

cada cart?o ? uma venda que minha empresa fez, gostaria de saber quantos cart?es ja criei em toda exist?ncia da minha conta


Answers:
author: Nathan Smith
body: Hey [@Renan Magicopos](/t5/user/viewprofilepage/user-id/5187128)

Nathan here from Trello Support

This is something you can do with our Dashcards Power-up, this allows you to create cards that will track certain pieces of information and you can use it to track the total number of cards across multiple boards.

Here's a link you can use to find out more about this - <https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards>

![dashcards.png](https://community.atlassian.com/t5/image/serverpage/image-id/249898i6506D5AB1E8625B5/image-size/large?v=v2&px=999 "dashcards.png")
How to reset cards to a trello workspace admin?
Asked by conimolina:

Hello how are you?

I have a question.  
I have deleted an administrator from my workspace by mistake, then I have entered it again, but now it has lost its Cards that were assigned to it, is there a way to restore all the cards that were assigned to it before removing it from the workspace.

I await your comments.  
Thank you so much.


Answers:
author: Nathan Smith
body: Hey [@conimolina](/t5/user/viewprofilepage/user-id/5187098)

When someone's removed from a board and all the cards in it there's no way for them to be automatically added back to the boards they were a member of, you'll need to go through and add them back to their cards manually.
Due date automations not triggering actions
Asked by Merlita Fawcett:

I've add "Due Date Automations for entire my board but the 2 rules/automations below are not triggering the actions. Please advise?

1. 2 days before a card is due, move the card to the top of list "Due NOW"

<br />

2. on the sunday of the week a card is due, move the card to the top of list "Due this Week", and send an email notification to "my work email address" with subject "Due THIS WEEK!" and message "check the Trello board and have a great day!"


Answers:
author: Angelique Goetz
body: Have you checked the automation log for each rule? It's the little light bulb icon when you are the Rules page of Automation. It might offer some insight.

comments: author: Merlita Fawcett
body: Thanks but it doesn't show that I have any errors.


author: Merlita Fawcett
body: I tried to test again and made sure the rules were enabled but actions still not triggering. Are my 2 actions in conflict maybe?


Tags: jira
Schedule/Automation - Report with due dates coming even when there's not a due date
Asked by Stephanie da Silva Silveira:

Hello community!   

I'm setting some automations in Trello but having issues with the scheduled.

I created an automation to send reports every day with cards with a due date incomplete. However, Trello is sending me these reports even when there's no due date incomplete. So this email comes empty, only with the message and title.  

How can I do so I only receive the reports when I truly have a due date?


Answers:
author: Riley Venable
body: To make sure you only receive email reports when there are incomplete due dates on cards, you can add an extra trigger to your automation. In addition to selecting the "due soon" trigger, you can also add a conditional trigger that only sends the email if there are cards with incomplete due dates. To do this, follow these steps:

1. Edit your existing automation by going to your board, selecting the Automation button, and clicking Edit next to your email report automation.

2. Click on the "Add Trigger" button and select the "Card Button Pressed" trigger.

3. In the "When" section, select "due date" and "is incomplete". This will ensure that the trigger only fires when a card is moved to the "Incomplete Due Dates" list.

4. In the "Do" section, select the "Send Email" action and configure your email report as desired.

5. Save your automation changes. With this additional trigger, your email report will only be sent when there are incomplete due dates on cards. If there are no incomplete due dates, the automation will not run and you will not receive an empty email report.

comments: author: Stephanie da Silva Silveira
body: Hey, Riley!   

Thanks for helping out.   

The only problem is that I believe we are talking about different settings. You can see from the image that I already set the automation to send a report with the cards with due dates incomplete.   

In the "Schedule" section, I can only select a trigger that says when I wanna send the reports. Like "every 2 days" or "every monday". These are the only options.  
Maybe I'm using the wrong automation type?  

I did not find these steps you mentioned. Still lost.


author: Stephanie da Silva Silveira
body: Image here  

![Screen Shot 2023-04-03 at 4.33.07 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/249571iD7A8968CF03324CD/image-size/large?v=v2&px=999 "Screen Shot 2023-04-03 at 4.33.07 pm.png")


Tags: automation

report
Editing and managing automation rules
Asked by Simon Evered:

Hello.

Is it possible to edit automation rules set up by another member? I can see rules and switch them to work on the board but I cannot see any way to edit the rules.

Can anyone help or advise?

Thanks


Answers:
author: Oliver S
body: Hi Simon, welcome to the community! :)

We have the automation libraries feature in Trello Premium - <https://support.atlassian.com/trello/docs/working-with-command-libraries/>

This would allow you to package up the automation rules set up by another member, and then import them from your account. Note that the other member would need to create the automation library and share it if the commands are owned by them.

Once shared out, here are the steps to import it into your account and make changes to the rules :) - <https://support.atlassian.com/trello/docs/working-with-command-libraries/#Importing-shared-Automation-Libraries>

Hope this helps! :)
Links with red padlocks
Asked by Cody MacLean:

Hello,

About a week ago, my links to other Trello cards now have a red padlock, and no longer show the card title, just the hyperlink. The hyperlinks include an alphanumeric code, so they are meaningless, rendering my organizational process useless.

For me, each customer request has it's own card, which is either manually entered, or automatically from our quote request form. Then, I copy the link from the card and add that to a Master card with a checklist. Now, I can check them off when I've sent them to a customer. Now that the hyperlinks is all that shows, I'm a bit frustrated. This was working so well.


Answers:
author: Caity
body: Hi Cody! Sorry to hear you're encountering that problem. You can resolve it logging out of Trello and then back in again. Let us know if you're still having trouble after trying that.


Tags: restriction
Can I limit some users to adding comments only
Asked by Robert Levy:

Is there a way to limit some users to adding comments but restrict them from adding new cards?

I have some users who think the Trello board is their personal to-do list so I want to restrict new cards to Project Management only.

Any Idea will help.

Thanks


Answers:
author: Angelique Goetz
body: If it's a specific person you don't want to have the ability to add cards, you can change their permission level to observer. It limits them to making comments and not much else.


author: Riley Venable
body: Yes, you can limit some users to adding comments but restrict them from adding new cards on a Trello board. This can be done by changing the commenting permissions for the board. To do this, go to the board menu, click "More," and then select "Settings." Under "Commenting permissions," you can select who is allowed to comment on the board: no one, just board members, board members and observers, all Workspace members (whether or not they are board members), or any Trello user. Select "Board members and observers" to allow them to add comments but not cards. Additionally, to restrict new cards to Project Management only, you can create a specific list for those cards and make it private or only accessible to certain members. You can also limit who is able to join the board by going to board settings, clicking "More," and then selecting "Settings." Make sure that "Allow Workspace Members to Join" is unchecked. This will prevent users from adding themselves to the board and creating new cards.

comments: author: Robert Levy
body: Thanks for all the tips.


Tags: permission

restriction
Recovering Calendars
Asked by gabe:

I created a few different calendars in my Trello account. During this time I may have had a free trial to trello premium, but I'm not sure.

Now it looks like the trial ended and the calendars have disappeared.

My question is, if I upgrade will my calendars come back or are they deleted forever?


Answers:
author: Riley Venable
body: If you had created multiple calendars in your Trello account during your free trial of Trello Premium and they have disappeared after the end of your free trial, upgrading to Trello Premium again should bring back your calendars. This is because upgrading to Trello Premium will restore all the features and functionalities that were available during your previous free trial, including the calendars you had created. Therefore, upgrading to Trello Premium again should restore your calendars, and you will be able to continue using them.


Tags: calendar
Problem z widoczno?ci? przycisk?w na kartach.
Asked by Jonatan Bremski:

Dzie? Dobry,

utworzy?em 3 przyciski, kt?re powinny by? widoczne na karcie na trello:

Niestety dla pozosta?ych u?ytkownik?w tablicy widoczny jest tylko jeden. ( ja widz? 3 )

Z czego mo?e to wynika? ?

Pozdrawiam,

Jonatan Bremski


Answers:
author: Erick Doerre
body: Hey Jonatan! Welcome to the community! :)  

Your Automation buttons can be visible only for you or shared with other people who belong to your board or workspace. You can configure the visibility of your automation by enabling/disabling the '**Shared with Workspace**' option in the respective button tabs.

This article should help: <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/>  

When you enable that option, it will allow other members to see the automation. If the toggle is turned off, then only you will see the button. Otherwise, anyone in the Workspace will see the button.  

Hope that helps! Let me know if you have any additional questions or if there's anything else I can do for you.
How Do I stop Trello taking money out of my account?
Asked by Kate:

I must of had a free trial but have never used Trello - at all. However they just deducted ?116 form my bank account. I cannot find any details on how to call / chat to someone - and the emails doesn't respond.

How do I deactivate my account so this never happens again?

how do I get through to someone to get my money back - i never even seen a Trello board!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Kate](/t5/user/viewprofilepage/user-id/5186512) and welcome to the community,

So sorry to hear about this unfortunate event.

* First, visit this <https://trello.com/contact#/> and raise a request about billing to Trello.
* Then follow these instructions <https://support.atlassian.com/trello/docs/deleting-your-trello-account/> to delete your account
Is there anyway to avoid being randomly added to a board?
Asked by Daniel Maguire:

I got randomly added to a board that I had nothing to do with. I was able to leave okay but was wondering if there is any way to prevent this from happening again in the future?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Daniel Maguire](/t5/user/viewprofilepage/user-id/5186229) and welcome to the community,

Unfortunately there isn't such an option available for Trello.


Tags: board
Cannot deploy my artifact to weblogic server
Asked by Aakash Basnet:

I have a build artifact which is shared for the deployment task. Can anyone help me how to deploy those artifact to weblogic server? I am stuck at this point since one month so please help me to get rid of this point.

Help will be highly appreciated.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There is no built-in tasks for that. See <https://jira.atlassian.com/browse/BAM-11809>

But you might be able to use another solution like the one mentioned here: <http://blogs.atlassian.com/2011/11/continuously-deploy-with-bamboo-and-deployit/>

Or use deployment scripts, if available, and invoke them from Bamboo!


author: Aakash Basnet
body: @@Jobin Kuruvilla

Thanks for the prompt response,

I went to this blog:<http://blogs.atlassian.com/2011/11/continuously-deploy-with-bamboo-and-deployit/>

I just get confused with the term Deployit and Bamboo Deployit Plugin, Are these two component different?

Does this blog means that we just need to install Bambo Deployit plugin which will extend the deployment task and provide us a new deployment task to web logic server? I hope you will try to provide me the main concept.

Another quick question, as a deployment task can we use SCP task?

Thankyou.

comments: author: Jobin Kuruvilla [Adaptavist]
body: 1. Deployit is separate. The plugin connects to Deployit for the deploy. 2. Yes, scp can be done in a deployment task.


author: Aakash Basnet
body: @Jobin Kuruvilla You said that plugin connect to Deployit for the deploy . But what about Deployit? Is Deployit is a seperate platform/component? Do I need to install Deployit?Will you please provide me some more idea on how to carry out the deployment task to weblogic server?your answer will be highly appreciated.


author: Jobin Kuruvilla [Adaptavist]
body: Sorry, I do not have a hand-on experience with Deployit. Just shared what I have seen before, that's all.
Keep original timestamp on build artifacts during artifact download?
Asked by Ray Hundley:

I am currently evaluating Bamboo for my organization and have build several test build plans along with deployment projects. BTW, this is in a Windows environment

It appears that in a deploy environment the download artifact task does not preserve the date/timestamp of the build artifact(s). Is it somehow possible to get around this so that when the build artifacts are copied to a folder on the target environment they have the date/timestamp from when they were successfully built?


Answers:
author: shari_anderson
body: Bundle the deployment artifacts in a compressed zip file, then when you unzip it the target files will have the dates preserved. It also helps to lessen the transfer time if you have the files compressed.


author: Ray Hundley
body: Hi Shari. Yes, I tried your method and it works great. Thank you!


author: shari_anderson
body: Hi @Ray Hundley, did you see my answer? We're doing this and it works well.


author: Felipe Kraemer
body: Hi @Ray Hundley,

When you download an artifact, it gets created in the destination directory, just like what happens when you create any file, and this created file will have the current date.

Kind regards,  
Felipe Kraemer