youngmon/atlassian-qna huggingface dataset:
3rd Party Analytics
Asked by Will Baltazar:

Hello there! I was wondering if anyone has any suggestions with a dilemma that I have. I'm tasked with developing an internal Knowledge Base for my segment of business. I have been using Refined and Refined Toolkit for Cloud to develop a prototype Knowledge Base in Confluence Cloud. The instructional material is entered in Confluence Spaces and the app is used to provide the User Interface. The prototype has turned out great, but the app does not have the analytic features that Confluence already has. In other words,...

* it doesn't provide the number of page views
* the users that viewed
* when pages were viewed
* search terms used, when, and how many times

I've performed an extensive search within the Atlassian Marketplace and don't see options. I've also searched through Google and will continue to do so. Is there a service, widget, 3rd-Party App, or anything that anyone can suggest that might work well in my situation? I'm hesitant to refer to the services of a consultant due to costs and was hoping there is something available that might be just an easy install or easy integration.


Answers:
author: Aron Gombas _Midori_
body: [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) also provides analytics! Our implementation is based on the internal events fired by the Atlassian platform when someone views or edits a page or blog post.

Because those events are fired regardless of how the page is presented, our analytics should work with *any* theme or "space decoration", including Refined. (You can try if it works in your site for free, of course.)

![view-analytics.gif](https://community.atlassian.com/t5/image/serverpage/image-id/262297i3E59EC05B8974A6F/image-size/large?v=v2&px=999 "view-analytics.gif")


author: RPT Admin
body: Seems so obvious I kind of hesitate to suggest it but Confluence Cloud Premium would appear to do everything you need.

It's slightly limiting for my use-case as the majority of folk using my knowledge base aren't logged in. That means I'm unable to differentiate between internal users and external users. Annoying because - anecdotally - they search the knowledge base very differently. But it's still a good set of analytics.

The [blog post here](https://www.atlassian.com/blog/confluence/confluence-cloud-premium) gives a summary.


author: David at David Simpson Apps
body: I'm guessing that your app accessed the Confluence content using the REST APIs rather than normal page views, and that REST API content views do not trigger the same Confluence analytics as the standard Confluence app or as in a browser.


Tags: cloud

confluence-cloud
Confluence REST API documentation
Asked by Manja Vogel-Kautz:

Hi community,

I'm looking for the (complete) documentation of what I can do with the Confluence REST API (endpoints etc.). Cannot find it though, I'm only getting troubleshooting articles through my search.

Thanks and Cu

Manja


Answers:
author: Manja Vogel-Kautz
body: Hello Manja,

Hope you are having a great day so far. Take a look at this link [https://docs.atlassian.com/ConfluenceServer/rest/7.12.3/.](https://docs.atlassian.com/ConfluenceServer/rest/7.12.3/ "Confluence REST API Documentation")Hope it is helpful.   

Have a good day!  
Marcio

comments: author: Manja Vogel-Kautz
body: Hello Marcio, great, just the thing I was looking for!

Have a fun day and best regards

Manja


author: David Bakkers
body: Hello [@Manja Vogel-Kautz](/t5/user/viewprofilepage/user-id/4481850)

That's strange. I did a Google search for *"Confluence Cloud REST API"* and the very first entry, right at the top of the search results, was a link to the page with the exact documentation you are looking for.

comments: author: Manja Vogel-Kautz
body: Good Morning David,

very strange, did the search and found it as well, right after using Marcios link. Thanks for taking a look though and have a nice day!

Manja


Tags: cloud

confluence-cloud

rest-api
Issues with adding and saving images to confluence
Asked by Kojo:

Issue 1: When trying to add an image to a confluence page I get an error. First, add an image and it shows on the screen but when you click save, you get an error.

Issue 2: When trying to add an image to a comment on a confluence page I get an error. Again you can add the image but clicking save, gives you an error. This affects all pages.


Answers:
author: Brant Schroeder
body: [@Kojo](/t5/user/viewprofilepage/user-id/4278561) How are you adding the image? Can you explain in a little more detail the steps you are taking and provide a screenshot. Also how large is the image?


Tags: confluence-server

server
no option to delete or archive lists
Asked by Caleb Degen:

there is no option next to my lists to archive on Trello.![Untitled.png](/t5/image/serverpage/image-id/55044iC751D071569694C7/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Daniel Eads
body: Hey [@Caleb Degen](/t5/user/viewprofilepage/user-id/3206073) , welcome to the Community!

It sounds like your board may be using a simplified view. This is a feature we're testing for new users to help teach them how to use Trello incrementally. If you head into your Board Menu on the right side of your board, then go to **More** and then **Settings**, you'll see an option to skip ahead and open up all of the expected features:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/55303i83384DA0745DAD89/image-dimensions/372x271?v=v2 "image.png")

Let me know if you still have questions after that!

Cheers,  
Daniel \| Atlassian Support


author: Katrin Anger
body: [@Caleb Degen](/t5/user/viewprofilepage/user-id/3206073)

I have seen before that an add-on/extension of a browser can cause Trello to misbehave like this. You may want to try to do this with another browser (as I said, on Firefox it works fine for me) or try to figure out which of your Chrome extensions is causing the havoc and temporarily disable it.


author: Katrin Anger
body: [@Caleb Degen](/t5/user/viewprofilepage/user-id/3206073)

I am using the Firefox browser and can see it alright. - What are you using?

comments: author: Caleb Degen
body: Chrome
i have to delete a board where the person with admin rights have left trello. HOW to proceed?
Asked by Hamdy Meyer-Heder:

i m the admin of the trello account, the person with admin right for one board have left

How can i proceed to delete this specific Board?


Answers:
author: Iain Dooley
body: [@Hamdy Meyer-Heder](/t5/user/viewprofilepage/user-id/3205925) you can't delete a board that you aren't admin of, but you don't really need to, you can just move all the lists off the board and then leave the board. It will still exist, but you won't need to worry about it.
We have about 1094 cards all requiring new checklist items to be added. How can add to all cards?
Asked by Maxine Stockton:

I need to add the new checklist items to every card, without changing the previous checklist items. I can't find a way to do this for every card at once.


Answers:
author: Iain Dooley
body: [@Maxine Stockton](/t5/user/viewprofilepage/user-id/3205341) this Trellinator function will loop through all cards in the board "My Board" and add 3 new items to the checklist "Target Checklist Name":

<https://gist.github.com/iaindooley/6b414089d8d421eabdd7b59762e03bf7>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: card
When checking an item in checklist, move linked card (living on another list) to another list.
Asked by jessicaalin:

Hi all,

Just started playing around with Butler. I've been able to create linked cards off my checklist items. I was also able to get it so that when I moved a linked card to my Done list, the corresponding checklist item will get checked off.

What I'm trying to do is that when I check an item in a checklist, its linked card will move to another list. When testing, I was getting the parent card containing the entire checklist to move, but I just want the child card linked to the particular checklist item to move.

I found [this board](https://trello.com/c/SWbmGNnh/146-when-a-checklist-item-is-completed-find-the-linked-card-and-move-it-to-done ) with information, but I'm still not able to move the linked child card. I haven't found a way to write out the rule as is listed there either; seems like the rules builder has undergone an update, so I can't get the syntax to match exactly.

Appreciate any help! Thanks :)


Answers:
author: Iain Dooley
body: [@jessicaalin](/t5/user/viewprofilepage/user-id/3205788) the rule should look something like this:

![2019-05-20 at 11.02 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/55046iD4428C85A4640176/image-size/large?v=v2&px=999 "2019-05-20 at 11.02 am.png")

comments: author: jessicaalin
body: That did the trick! I tried this same thing with the exception of "find a card with link" I used "find a card titled" - obviously that didn't work though.

Thank you :)


author: Tom Gale
body: I find this only intermittently works.

Sometimes the "checklistitemname" is a trello URL, sometimes it's blank

I tried using "checklistitemlink" and that, similarly, works sometimes, but then comes up with "" others.

A little frustrating, so if there's a way to make the link URL and checklistitemname more reliably appear with the rule, or another way to do this that I'm just not getting, I'd love to hear it.


author: Frederik Olsson
body: I'm actually looking for the same as above. But instead of all linked cards going into the same list when checked, i would like thme to go into 1 of 3 lists, depending on their suffix.

They are all identical except for said suffix

How would one go about that?

comments: author: Iain Dooley
body: [@Frederik Olsson](/t5/user/viewprofilepage/user-id/4550502) I don't think that will be possible with Butler, but if you submit a quote request to our 3rd party automation platform here we can put you in touch with a developer who can implement this for you quickly and easily:

<http://www.benkobot.com/>


author: Katrin Anger
body: [@jessicaalin](/t5/user/viewprofilepage/user-id/3205788)

Can you add a screenshot of the rule you have created for this use case?


Tags: butler
Why can I only see 30 background options on the web version of Trello?
Asked by Jane Mackay:

Hello,

On the web version of Trello I see only 30 background options (photos) for boards, but in the Android app I see a seemingly limitless number of photos. Why is this?

I mostly use the web version because it's soooooooo much easier to type on a keyboard and also to view everything on a large screen. When I create a new board it's really annoying to have to then open the app on my phone to choose a background -- not to mention the greater difficulty of assessing the images on that small screen.

Is there some way to bypass this limit of 30 photos on the web version?

Thanks!


Answers:
author: Jane Mackay
body: Never mind, I just figured out it's searchable.

However, most of the time I don't know what sort of image I want, so I like to scroll through the photos and be inspired, which is not possible in the web version of Trello.

I hope that limitless (random) scrolling will also be introduced in the web version before long :)


Tags: board

image
Making certain Trello board info available to non-Trello users?
Asked by Sean Baker:

My team is looking into using Trello for project management, but we have one big hurdle - our team will have Trello accounts, but the majority of our organization won't. It seems like this would make it difficult to share status with other teams without a lot of manual work.

Right now we just use a simple, internally hosted Wiki page to communicate delivery dates and project status to other teams, and we'd need a way to replicate this functionality if we moved to Trello.

Everyone in the organization has O365 / Sharepoint access, along with self-hosted Confluence / Jira, so an integration between either of those and Trello would work, but I'm having trouble finding free tools to integrate them. I know you can embed Trello boards in Confluence, but viewing the Trello content requires a Trello account, so that's a no-go for us.

Another possibility might be setting up a system where Trello automatically exports certain boards to JSON, then we could update an internal Wiki page from that, but the coding needed for that is a bit out of my wheelhouse, and I'm not totally sure if that's possible.

Does anyone know of a good solution for this? In short, is there an automatic way to update a Wiki / Sharepoint site / Confluence page with some content from Trello, in a way that doesn't require a Trello account to view the content?


Answers:
author: marc -Collabello--Phase Locked-
body: [@Sean Baker](/t5/user/viewprofilepage/user-id/3204816) Interesting use case. I'm working on a solution for Trello which would allow you to do this. Would like to discuss that further with you. Please contact me through the link at <https://collabello.com/> and I'll try to help you.


Tags: confluence

confluence-server

server

sharepoint
What does a Trello card look like to a Guest User?
Asked by Emily Levy:

I'm considering upgrading to Business Class so I can have guests on one of my boards. I'm wondering if they'd see all the options on a card that they don't have access to use, or whether they'd see a cleaner look.

I'd love it if someone would either describe to me what a card looks like when accessed as a guest or (better yet) upload a screenshot of the guest view of a Trello card.

Thanks in advance.


Answers:
author: Vinod Ramadoss
body: Hi,

### What can a Guest do? {#toc-hId-1204499121}

A Guest is a [Normal](https://help.trello.com/article/791-changing-permissions-on-a-board) board member by default and can make changes to the board like other Normal Board or Team Member. Business Class teams can also turn a Guest into a read-only [Observer](https://help.trello.com/article/732-adding-observers-to-boards) for more granular control over a Guest's ability to edit the board.

### What can a Guest see? {#toc-hId--602955342}

Guests can only see the Trello board to which they are invited; they can't see any other team boards!

Kindly refer the link for more details - <https://help.trello.com/article/1236-board-guests>
Privacy - Hide Cards After Submitting
Asked by Garrett Hoffman:

I'm attempting to get Trello incorporated into my company, but one of the issues we're running into is with vacation requests. Right now we have it all go through email, and I want it to go through Trello cards. The problem I'm running into is that we can't have other employees see other people's requests. So what I'm wondering is if there is a way to have a card become hidden to others when it is submitted, and only visible to the administration team. That way we can address it without others seeing the request. This is to avoid FMLA and other types of privacy issues.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Garrett Hoffman](/t5/user/viewprofilepage/user-id/3204831)Interesting use case. I'm working on a solution for Trello which would allow you to do this. Would like to discuss that further with you. Please contact me through the link at <https://collabello.com/> and I'll try to help you.


author: Garrett Hoffman
body: Thanks for replying. The only issue with that is that we need to then notify them back on whether it was approved or declined. At that point we'd be back to email entirely.


author: Iain Dooley
body: [@Garrett Hoffman](/t5/user/viewprofilepage/user-id/3204831) the only way to avoid anyone from ever being able to see each others' requests is to have each person assigned their own board on which they created their requests and then perhaps using a Butler command to have these moved to a board controlled by admins.

Why not have people email their requests into Trello by giving them the "email to board" email address for leave requests and asking them to add that to their contacts. Then they can submit via email but you can manage it via Trello.


Tags: privacy
Impossible to create account in trello
Asked by Authen Tiiq:

Hello,

I can't create a new account in Trello.

I'm obtain error 500 in browser console.

Help me please :)

Sincerly


Answers:
author: Torben_trello
body: Can you try a different browser/ connection (e.g. your mobile device using mobile data) to see if that does work?

If that does not help either, can you reach out with a screenshot of the console and error via trello.com/contact so we can take a closer look? Thanks

comments: author: Authen Tiiq
body: Hi! thank you for your reply :)

Yes I have test others browser, computer and mobile data.

In my console I have :

![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/55276iB1B2BE21127997FD/image-size/large?v=v2&px=999 "trello.PNG")
Can stickers be rearranged in the pick menu?
Asked by Greg May:

Being a visual person, I have found adding custom stickers to my cards to be an immense help in getting the quick lat of the land on a board.

However, I use custom stickers for this because they bear a relation to the card. For example, if the card says to call someone, I add a phone sticker, if it says to email someone, I add a "@" sticker, etc.

But to add those custom stickers, I have to scroll past the 12 default stickers, the "Taco Pack" stickers, and the "Pete the Computer" stickers. This may seem like a minor inconvenience, but it adds time to the process, and that time adds up.

Is there a way to rearrange the stickers so I can place my custom stickers at the top of the pick menu?


Answers:
author: Torben_trello
body: Right now, that order can not be customized. I'll let our team know, that you'd like to see that.

comments: author: Greg May
body: Thank you. Having the custom stickers more accessible would be helpful.


author: zengardengd
body: Hello Trello Team! I am in the same situation in how I use the stickers. I use my clients logos to easily identify which card is for which client.

<br />

Have the programmers / developers made any headway at all on being able adjust / organize the stickers panel? Its been over 4 years.

Ideally I would like to be able to remove (or hide) the Taco and Pete the computer stickers as they are not useful to me, and to be able to move the custom stickers to the top.   

thank you!


author: Alexis Frattini
body: Thank you Greg. Exact same question here. More precisely, I'd like to *remove* Taco and Pete, and just keep the ones that are useful to me.

bonuses:

\* Add the ones that I search as "favorite" for example, so they always show (instead of having to look them up every time).

\* Customize the ones that the butler can use in the automatization rules.

Fingers crossed that the team will work on that at some point !


author: Kate Shearer
body: Yes, I agree. The Taco sticker pack and Pete stickers are not relevant for my use and it would be helpful to be able to remove them or at the least, reorder them so they sit below the custom stickers, which are very helpful.
Bug related to boards list homepage not showing the UI
Asked by Luigi Brunetta:

Hello, I've just created a new account, given that I just didn't want to use an old one I've had a long time ago ( as removing old teams would notify them, it would just be annoying, given that I know various people on a lot of different teams )

As for that I created this new account and made the profile, went to settings and changed my profile/avatar.

Afterwards I went to the home and I was presented with a completely blank page ( only the navbar blue background colour is present )

I tried it with both Safari (Version 12.0.3 (14606.4.5)) and Chrome (Version 74.0.3729.157) and I even installed the MacOS app right this moment to test it out... and the bug appears even there.

Here's a photo with all three GUIs with this bug.

![Screenshot 2019-05-17 at 18.56.14.png](/t5/image/serverpage/image-id/54995iC1224914F1C7255C/image-dimensions/468x287?v=v2 "Screenshot 2019-05-17 at 18.56.14.png")


Answers:
author: Luigi Brunetta
body: Ok, I was able to actually move through the site by changing the url from /board to /\[randomtext\] so it just gives me the error page.

It seems like this happens when the account has no board/team.

I was able now to create a board and it seems to work fine.


Tags: bug
Is there a way to add custom stickers to Trello cards using Butler?
Asked by Greg May:

I've learned how to automatically attach stickers to cards with certain characteristics using Butler. Hypothetically, it is a handy feature, BUT . . . the only sticker choices are the 12 default stickers, none of which are useful to me.

I would like to set up Butler to add custom stickers I have uploaded. Can that be done?


Answers:
author: Katrin Anger
body: [@Greg May](/t5/user/viewprofilepage/user-id/3099630)

Hi Greg, I am afraid only the [standard Trello stickers](https://trello.com/c/ZAvI05TG/94-label-color-names-sticker-names) can be added.

comments: author: Greg May
body: Understood. Not the answer I wanted, but thanks for the clarity!


author: David Bakkers
body: [@Greg May](/t5/user/viewprofilepage/user-id/3099630) [@omarsulake](/t5/user/viewprofilepage/user-id/4057902)

If you're still interested in how to use Butler to automate adding custom stickers to a card's cover, please read [this thread](https://community.atlassian.com/t5/Trello-questions/How-to-set-cover-using-butler-HTTP-requests/qaq-p/1998539), where I've described the method of doing it via HTTP requests to the REST API.


author: omarsulake
body: Still no official support for custom stickers automation?


author: Freddy Verdejo
body: This would be a great feature to consider.


author: Iain Dooley
body: [@Greg May](/t5/user/viewprofilepage/user-id/3099630) this Trellinator command will add a custom sticker if one exists that has the same name as an added label:

<https://gist.github.com/iaindooley/725d031d47b187c825d192c27888357c>

This assumes you used your Trellinator user to create the custom sticker list.

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
API Rest usage
Asked by mattia marchetti:

I' m technical developer of a small enterprise, we are 14 dependents.

My question is...

I' ve create some authomatism with the Trello Api REST for the management of the tasks.

Must exist a limit for the number of the requestes?

We must pay a business account for use Trello in own enterprise?

In advance, thank you for your answer


Answers:
author: Gonchik Tsymzhitov
body: Hi!

I hope That page will help :)

<https://help.trello.com/article/838-api-rate-limits>

comments: author: mattia marchetti
body: Hi Gonchik!

Thank you for help, this link is very helpful.

Bye :-)