youngmon/atlassian-qna huggingface dataset:
How do I change the name of a space?
Asked by Michael Rowland:

A space was created, lots of info on it now, but the name of it is no longer valid and we wish to change it. Space admin and Site Admins don't seem to be able to do this. Help?


Answers:
author: James Dellow
body: This is explained here <https://confluence.atlassian.com/confcloud/customize-your-space-724764768.html>

However, you need to have space admin privileges to do this.

comments: author: Michael Rowland
body: So as an overall Atlassian site admin, I don't by default have space admin rights?


author: James Dellow
body: No, because in Confluence Cloud while you might be the site admin you don't have "super user" powers - these are restricted in Confluence Cloud to Atlassian support.


author: Michael Rowland
body: Seems like a step back from say JIRA where we can edit users, tickets, etc. I'm sure I was able to do this before as an overall admin to the site... or at least space admin sat below the site admin in the hierachy of adminness :)

We definitely had the ability to see all confluence pages a few versions back but now seem to be hitting paywalls for certain pages too. The era of microtransaction is upon us in Atlassian world it seems...


author: James Dellow
body: This is something peculiar to Confluence Cloud - I don't believe even the new "Premium" subscription is necessarily going to change this.

However in practice this is easily addressed through the default space permissions, so that (for example) your 'administrators' group is always added with space admin rights.

But you I noticed earlier that you said even your Space admin couldn't do it, which is strange and shouldn't be the case?


Tags: cloud

confluence-cloud
Can I prevent Confluence Cloud from creating default index pages?
Asked by Greg Johnston:

We have a hierarchy of pages with different permissions, etc. When a user creates a How To article using the default template, it creates a "How To Articles" page at the root of the space. I delete it every time and each time a user creates a "How To" article it comes back. Is there any way to prevent this?


Answers:
author: Shannon S
body: Hello Greg,

Happy to help you with this.

The How-To article Template is created using the [How-To Blueprint](https://confluence.atlassian.com/doc/how-to-article-blueprint-847355105.html). The Blueprint is what creates this index page at the root of your space.

It's not possible to modify the behavior of the Blueprint.

You could either leave the index page as is, and change the permissions so other users can't see it, or [create a new template](https://confluence.atlassian.com/doc/create-a-template-296093779.html) on its own and use that for your How-To pages.

If you leave the index page as-is, then Confluence shouldn't try to create a new one each time.

I hope that helps you, but do let me know if you have any questions about any of this.

Regards,

Shannon


Tags: cloud

confluence-cloud

template
Issue accessing spaces after upgrade
Asked by Keefe Andrews:

After completing the confluence upgrade I have trouble accessing my spaces. We moved from version 5.8 to the latest 6.15.4. The error message I get when accessing a space in Chrome is:

The webpage at <https://mysite.com:8443/space> might be temporarily down or it may have moved permanently to a new web address.

ERR_CONTENT_DECODING_FAILED

In Firefox I get:

Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Please contact the website owners to inform them of this problem.

Any advice is appreciated.


Answers:
author: Keefe Andrews
body: Upon further research I found my answer: <https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html> Had to disable a non compatible add-on


Tags: confluence-server

server
Spaces not appearing in searches or space directory
Asked by Viktor Myrvang:

Hi,

Spaces suddenly stopped appearing in searches and in the space directory. They are still available through links, or through recently updated posts.   

Anyone know what the problem is?


Answers:
author: James Dellow
body: Since you're on Confluence Cloud, I would raise a support ticket about this


author: Victor Mutambuki
body: viktor,

First step would be to reindex confluence. Also, have you lately upgraded your confluence?  

Victor


author: admin admin
body: Aye, at an OS level, it may be that these directories may no longer be owned by the 'Jira' user, though this would also throw some errors on startup for the server which can be viewed in the jira logs.


Tags: cloud

confluence-cloud
Decision Page Imports
Asked by Steven Farrall:

How do I import multiple decisions as separate decision pages e.g. from an Excel worksheet?


Answers:
author: Diego
body: Hello there!

Currently there is no direct way of *creating* pages from Excel files, a.k.a Excel import. We can, however, import Microsoft Word files into Confluence:

**[Import Content into Confluence](https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html)**

One possible workaround (I can not guarantee that this will be a 100%) is to copy over the Excel content into a Word document, format it as desired and then import it into Confluence.

As a last resort, we could copy and paste the Excel content directly into Confluence.

Further, could you explain if you meant to *create one page per excel file* or if you meant to *create one file per Excel Row/Column*. I would like to understand a little better what is the situation that we are facing so I can better assist you!

Steven, let us know from you. Looking forward to your reply.

comments: author: Steven Farrall
body: Hi

Just to explain the context, I have a spreadsheet with say 100 requirements. I want to manage these in Confluence as separate decision pages, so I need to create 100 decision pages one per requirement using a customer decision template.

I know there are other ways to manage requirements in Confluence but this method allows each requirement to managed individually and linked to associated pages directly.

Thanks

Steve


author: Diego
body: Hello again Steven!

We do not have a complete visual of how you organize the decisions in your Excel file.

This might be possible if you write a custom application that uses REST calls:

**[Confluence Cloud - Create content](https://developer.atlassian.com/cloud/confluence/rest/#api-content-post)**

**[Conflence Cloud - REST API examples](https://developer.atlassian.com/cloud/confluence/rest-api-examples/)**

Currently importing content directly from within an Excel file and creating pages (or templates) is not currently possible via native tools in Confluence.

Looking forward to your reply Steven.


Tags: cloud

confluence-cloud
Missing emoticons after moving Confluence to a new site
Asked by sebermann:

I'm on 6.14.1.

I think this is due to some users copy-pasting emoticons which seems to have turned them into external resources with an absolute URL.

They look like this:

```
<img class="confluence-embedded-image emoticon emoticon-minus confluence-external-resource" alt="(Minus)" src="https://old.example.org/confluence/s/de_DE/7801/0ac8ad8167063a2d16fb426a10b9044cf4bf1b17/_/images/icons/emoticons/forbidden.svg" data-image-src="https://old.example.org/confluence/s/de_DE/7801/0ac8ad8167063a2d16fb426a10b9044cf4bf1b17/_/images/icons/emoticons/forbidden.svg">
```

I tried setting up a proxy for our old domain, but I'm not an expert and it's a bit of a hassle to get Let's Encrypt for HTTPS working for a local network. A quick test using HTTP also just gives me a "page not found" rather than the emoticon SVG.

Is there a better way to fix this? Would there be any issues with replacing all old links in the database directly?


Answers:
author: Bill Bailey
body: This sounds like a byproduct of this bug (which is causing a lot of people heartburn): [CONFSERVER-52441](https://jira.atlassian.com/browse/CONFSERVER-52441)


Tags: confluence-server

server
I am the Space Admin however I am unable to remove the restriction on a restricted page.
Asked by Product_Team:

I am the Space Admin however I am unable to remove the restriction on a restricted page. Need Help.


Answers:
author: Aitor Bermejo Cacho
body: Hello [@Product_Team](/t5/user/viewprofilepage/user-id/2619105) ,

check in the permission of the space if you have the rights to add restriction. Just you need to go to space tools -\>reorder pages-\> Permissions. Check if the permissions are OK


author: Sebastian Krzewi?ski
body: Hi

Did you try remove restrictions from space administration? <https://confluence.atlassian.com/doc/page-restrictions-139414.html#PageRestrictions-Viewallrestrictedpagesinaspace>

Regards,

Sebastian

comments: author: Product_Team
body: I did, however, it did not allow me to do so saying "you do not have permission, send request" and it sent a request to the other Admin.

Well now it is fixed. It all occurred when I restricted the permission for anonymous access.
Where can I find a documentation of the xml format used when exporting a space to xml?
Asked by Tim Kittel:

I am currently trying to duplicate a tree within a Confluence space without the use of Plugins. My approach would be to export the space to xml, write an own script that does the copying, and then import the updated xml to the space. In order to write the script, it would be good to have a detailed documentation of the xml output.


Answers:
author: Aitor Bermejo Cacho
body: Hello [@Tim Kittel](/t5/user/viewprofilepage/user-id/3144955) ,

check this documentation: <https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

comments: author: Tim Kittel
body: Thanks for the reply. Unfortunately, this page doesn't not describe the actual xml content as far as I can see.


Tags: cloud

confluence-cloud
How do I do the integration with Zoho?
Asked by Karthigeyan:

At Zoho we are working on ServiceDesk Plus OnDemand. We are planning to enhance the knowledge base we have. Just wanted to know any possibility of integration with Atlassian Confluence. If so can anyone guide me with the ways to proceed with?


Answers:
author: Diego
body: Hello there!

As I understand you need to integrate Zoho with Confluence Cloud.

Currently, we have one third-party plugin for Confluence cloud here:

**[Zoho Show For Confluence](https://marketplace.atlassian.com/apps/1219866/zoho-show-for-confluence?hosting=cloud&tab=overview)**

There is also the people at Workato that have a tool to integrate Confluence and Zoho:

**[Confluence and Zoho CRM Integration](https://www.workato.com/integrations/confluence+zohocrm)**

Other than that, Tray.io also claims to have an integration between Confluence and Zoho:

**[Zoho CRM and Atlassian Confluence Integration and Automation](https://tray.io/connectors/atlassian-confluence-zoho-crm-integrations)**

The current course of action would be to reach out to one (or all) of the vendors and check how they can integrate Confluence and Zoho.

Let us know from you Karthigeyan!

comments: author: Randy Horton
body: Hi,

I was curious if you ever found out anything useful from this research. I'm interested in the same question.


Tags: atl-int

atlassian-marketplace

cloud

confluence-cloud
Switch from remaining time estimate to Story point in the Burndown chart gadget in confluence
Asked by Renjith K. Bhaskaran:

I am using Burndown Chart Gadget in confluence. Currently the Burndown Chart Shows the remaining time estimate. I would like to Switch to Story Points.

Could you help me?

Regards

Renjith


Answers:
author: Nic Brough -Adaptavist-
body: Swap the board that the sprint is from to use Story Points.


Tags: jira-software
Jira had problems starting up
Asked by Poojakumari Verma:

I am not able to login in Jira and getting below error. Could you please resolve this asap.

Jira had problems starting up

This page is for Jira administrators. If you're seeing this page, your Jira administrator is probably working to restore the service.

Jira encountered the following problems during startup. You need to fix any errors before you [start Jira again](https://confluence.atlassian.com/jirakb/startup-check-starting-jira-872266333.html?utm_source=Install&utm_medium=in-product&utm_campaign=csseng_fy18_q4_server_jira-software_errorstate).

Database: JIRA couldn't connect to your database

JIRA failed to establish a connection to your database.  
This could be because:

* Your database isn't running

* The configuration of your dbconfig.xml file is incorrect (user, password, or database URL etc.)

* There is a network issue between JIRA and your database (e.g. firewall, database doesn't allow remote access etc.)

<br />

There are several other solutions you can try, review our documentation and see what works for you.


Answers:
author: Kurt Klinner
body: [@Poojakumari Verma](/t5/user/viewprofilepage/user-id/3156656)

Hi Poojakumari

did you check the mentioned points

Does your database run (what database are you using, did you check that you can login to the db server by using the credentials stored in the dbconfig.xml file)

Did you verify that dbconfig.xml contains the correct parameters.

Did you check if the db server is reachable from the host that jira is running at?

Did you also check the db server log?

Cheers

Kurt
How to get macros usage details via SQL query
Asked by Lakshman:

How to get macros usage details via SQL query


Answers:
author: Dominic Lagger
body: Hi [@Lakshman](/t5/user/viewprofilepage/user-id/560011)

Why do you want to get the macro usage out of the SQL database?

As an administrator you have the possibility to check the macro usage in the settings as [described here:](https://confluence.atlassian.com/doc/macros-139387.html#Macros-Macrousagestatistics)
> Confluence administrators can check how often each macro is used in your site.
>
> To see how often a macro is used, go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Macro Usage**. This lists how often each macro is used in current spaces but doesn't include any macros used on pages in archived spaces or macros provided by disabled apps.

comments: author: Brian Pipa
body: That doesn't work for us - it takes too long to return and hits our proxy timeout. :)
Too many emails ... Changing "Notify Watchers" text
Asked by Rodney Hughes:

Hi to the community

Are you or your Confluence Users experiencing too many email alert notifications from their Confluence Watch settings?

Perhaps this suggestion to Confluence team relates to you

<https://jira.atlassian.com/browse/CONFSERVER-34042>

If you agree that a simple change of text for the \<\<Notify watchers" tick box in the Edit screen is possibly a HUGE part of the solution, please add your voice to it (you may have to create an account to leave a comment)

It was previously not considered important enough as no one was supporting it.

My vote counts for over 4200 Users ... perhaps your vote counts for many Users too?


Answers:
author: Nicolai Sibler
body: Hi Rodney,

the ticket you linked is resolved, so no one can vote for it anymore.

Did you consider testing the [No Email Storm](https://marketplace.atlassian.com/apps/42684/no-email-storm?hosting=server&tab=overview) plugin?


author: Dominic Lagger
body: Hi [@Rodney Hughes](/t5/user/viewprofilepage/user-id/853250)

I clearly see your point of that issue. But reading your problem and comments, one question remained unanswered. You want fewer mails, so why you don't unwatch your pages and spaces?

You can [manage the watchers](https://confluence.atlassian.com/doc/manage-watchers-218271870.html) on every site or on the space. To get an overview of your watched pages and spaces, you can go to your profile an click Watches.
Can't upgrade, failure for Confluence
Asked by Jasper:

```
[root@atlassian atlassian]# ./atlassian-confluence-6.15.4-x64.bin
Unpacking JRE ...
Starting Installer ...

This will install Confluence 6.15.4 on your computer.
OK [o, Enter], Cancel [c]
./atlassian-confluence-6.15.4-x64.bin: regel 664: 10547 Ge?limineerd $INSTALL4J_JAVA_PREFIX "$app_java_home/bin/java" -Dinstall4j.jvmDir="$app_java_home" -Dexe4j.moduleName="$prg_dir/$progname" -Dexe4j.totalDataLength=620675094 -Dinstall4j.cwd="$old_pwd" "-Dinstall4j.executionMode=console" "-Dsun.java2d.noddraw=true" "$vmov_1" "$vmov_2" "$vmov_3" "$vmov_4" "$vmov_5" $INSTALL4J_ADD_VM_PARAMS -classpath "$local_classpath" com.install4j.runtime.launcher.UnixLauncher launch 0 0 0 com.install4j.runtime.installer.Installer "$@"


I'm on CentOS
```


Answers:
author: Nic Brough -Adaptavist-
body: There's no warning or errors we can work with here, it looks like the installer is working fine. What is the actual problem or failure?


Tags: confluence-server

server
Default server.xml
Asked by Zlatan Garibovic:

I've deleted my server.xml by accident, is there a way to regenerate server.xml file so I can edit it and tune again?

Thanks


Answers:
author: Craig Castle-Mead
body: To add to the reply from [@Sebastian Krzewi?ski](/t5/user/viewprofilepage/user-id/1561725) - if you use one of the installers (exe or bin) for your main installation, just download a zip or tar.gz this time so you can extract the archive, get the server.xml and just replace this one file I. Your current install directory - will save you from re-installing the entire app.

CCM


author: Davin Studer
body: Also, if this is a production install make sure you are backing it up. That way you can get back from your backups.


author: Sebastian Krzewi?ski
body: Hi

Download fresh install. There you have server.xml file :)

Regards,

Sebastian


Tags: confluence-server

server
Confluence Cloud CSS Position Fixed not working
Asked by Anthony Mariniello:

Hi Guys,

New to Confluence Could and trying to set an expandable floating TOC which remains in a fixed position using the Style Macro.

position: fixed; Doesn't seem to work at all and Neither float or Position fixed seem to work when I run them together.

Please see below:

![Capture.PNG](/t5/image/serverpage/image-id/53959i8917466745C9BC45/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Sebastian Riera
body: Same issue here. My company just migrated to Confluence Cloud.

"""Confluence cloud does not offer the ability to use custom CSS or javascript. Confluence Server, on the other hand, does offer the ability to use CSS and Javascript.

"""

<br />

I'm guessing that means I'm SOL? No way of getting floating/fixed TOC in confluence cloud (outside of getting an extension/add-on)?


author: Stephen Sifers
body: Hello Anthony and welcome to the Community.

To ensure we discussing the correct product, Confluence cloud does not offer the ability to use custom CSS or javascript. Confluence Server, on the other hand, does offer the ability to use CSS and Javascript.

If you're wanting to create a TOC-macro that floats while having a fixed position then I would recommend a post I responded to earlier this year. Here is the context of that post pertaining to how you may float the TOC-Macro:

I sampled the solution provided and tested on Confluence 6.14 and found the following worked:  
(Place this under Space Tools \> Look and Feel \> Stylesheet)

```
.toc-macro {
float: right;
position: fixed;
width: 250px;
right: 0px;
top: 170px;
background: rgba(229, 232, 232, 0.80);
border: 1px solid #0096d6;
padding: 5px;
}
```

Along with a screenshot of how it looks:

![image.png](https://tnckb94959.i.lithium.com/t5/image/serverpage/image-id/46239iD1C72665FD6DA26E/image-dimensions/398x192?v=1.0 "image.png")

Source post: [Highlighting current toc item (header) while scrolling](https://community.atlassian.com/t5/Confluence-questions/Highlighting-current-toc-item-header-while-scrolling/qaq-p/1006674)

Please let us know if this helps with your requirement to float the TOC-Macro with a fixed position.

Regards,  
Stephen Sifers


Tags: atl-adm

css
How to publish without notifying users and watchers
Asked by CPA:

Hello,

As a Confluence administrator, I would like to download documents without notifying our users and watchers.

It looks like that anything I download generates an automated email (\[Confluence\] Property Acquisition \> Downloads..) sent to all my users (+250). I would like to keep it silent. What is the manipulation?I d click on 'publish without notifying watchers' but it doesn't seem to work. The Downloads page seems to be the issue.

Thanks,

Xavier


Answers:
author: Mohamed K
body: Confluence sends notifications to page watchers when you publish the page only when a new change is introduced, like modifying the content or attaching a file.

perhaps the content is modified when you edit the page! As Wade said more details would help us identify where the problem might be.


author: Wade Tracy _Boise_ ID_
body: I'm not entirely sure I follow you...is 'Downloads' a page you created? Where are you downloading documents from? Are these page attachments? I'm assuming since you are seeing the 'publish without notifying watchers' that you are editing a page but I'm not sure why you would need to edit a page to download something. Additional details would be great.
how to post comment using confluence rest api with jwt act as user
Asked by wengang.wan:

jwt like this

```
{    "iss": "xxxxx",    "iat": 1300819370,    "exp": 1300819380,    "qsh": "8063ff4ca1e41df7bc90c8ab6d0f6207d491cf6dad7c66ea797b4614b71922e9",    "sub": "mia",    "context": {        "user": {            "accountId": "5ad84a85b783d22b5dae9c34",            "userKey": "mia",            "username": "mkrystof",            "displayName": "Mia Krystof"        }    }}
comment has added success, but the comment of user is not zhe jwt's user,it is app user. how can i comment as a normal user?
```


Answers:
author: Stephen Sifers
body: Hello Wengang and welcome to the Community!

To understand more about what you're wanting to accomplish, we need to ask for a bit more clarification on what you're attempting to do.

Are you wanting to comment on a page within Confluence on behalf of another user while using the REST API? If so, which endpoint are you attempting to use?

We look forward to hearing back so we may assist within finding a solution for you.

Regards,  
Stephen Sifers

comments: author: wengang.wan
body: thanks?I have solved this problem.


Tags: atl-adm
Confluecne upload slow using API tokens
Asked by ling:

Recently I switched confluence cloud authentication from account/password to API Token, but I found that the upload speed is much slower than before. For uploading 30M file, it was within 1 min using account/password to authenticate, but take more 5 minutes when using API Token.

I use curl to upload, here is the command:

curl -v $site -u $email:$api_token \\  
-X POST \\  
-H "X-Atlassian-Token: nocheck" \\  
-F "minorEdit=true" \\  
-F "comment=Example attachment comment" \\  
-F "file=@aaa.txt" $upload_url  

Is there a way to accelerate it?


Answers:
author: ling
body: Does anybody know how to accelerate the speed of upload? Sometimes the action will be timeout.


Tags: cloud

confluence-cloud