youngmon/atlassian-qna huggingface dataset:
Images not shown in Edge but are ok in Chrome
Asked by Nicola Griffin:

An image I inserted and which displays as expected in Chrome is not being displayed at all in Edge, instead a grey box the size of the image with a grey file icon within it is shown.

I have cleared the cache in Edge.  
No add ons are being used.

Is this a known issue?


Answers:
author: Diego
body: Hello [@Nicola Griffin](/t5/user/viewprofilepage/user-id/4187237)!

As I understand, Microsoft Edge is not displaying images as it is supposed to.

According to our documentation, the supported version of Microsoft Edge for our Cloud platform is the latest stable version released by Microsoft. You can check this here:
> * [++***\[Atlassian Cloud Support\] Supported browsers***++](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html)

If we look at Microsoft's Stable release Channel for Edge, we see that the current version 87.0.664.55:
> * [++***\[Microsoft\] Release notes for Microsoft Edge Stable Channel***++](https://docs.microsoft.com/en-us/deployedge/microsoft-edge-relnote-stable-channel)

With this in mind, I have these questions:
> 1. *Are you using the current version of Microsoft Edge?*
> 2. *Is this happening in all pages that contain images?*
> 3. *Is there any error message on screen?*
> 4. *Is this affecting anyone else that you know of?*

Let us hear from you!

comments: author: Nicola Griffin
body: Hello Diego,  
Thank you for your response.  
My answers are as follows:

1. No but I hadn't realised. I have raised a ticket for the IT department to ensure my laptop has the latest version of Windows.  
   So, hopefully this will fix the issue.
2. This was a new space for me so I only had one image.  
   I did see it occur with an image in another team's space.
3. There was no error message on the screen.
4. I'm not sure. I did ask someone else in the company about this and they did not say they could see the image.


author: Nicola Griffin
body: Hello Diego,  
My company has upgraded Windows for me today, and lo and behold the image issue has been resolved.  
Thanks you very much for your useful suggestion, which turned out to be the solution.

I very much appreciate your help.


author: Diego
body: Wonderful! Glad to know that this is now working as intended for you [@Nicola Griffin](/t5/user/viewprofilepage/user-id/4187237)

I do appreciate you sharing how the issue was solved. This can be useful for people in the future who may be affected by the same behavior.

Come share with us in the future!


Tags: cloud

confluence-cloud
How to turn off text added to pasted links
Asked by J?rgen Flobak:

Whenever we paste links into confluence the editor adds ' - \<space.name\> - Confluence (atlassian.net)' to every link.

We do not want that, it makes the links longer than necessary, and it makes the links harder to read.

how do I turn this off?


Answers:
author: Fadoua
body: [@J?rgen Flobak](/t5/user/viewprofilepage/user-id/3376360)

This is not a proper behaviour

Are you still facing this issue?

Best,

Fadoua


Tags: cloud

confluence-cloud
Chrome browser does not show indentation on published pages
Asked by Van den Berg_ Lo _DI SW STS TASS R_D_:

Hi,

I have an extremely annoying situation. I have been using Google Chrome as my preferred browser, however, it does not show indentation on published Confluence pages anymore. It does so in the editor.

I have tried the following to repair the situation:

* Throw away cached data like cookies.
* Uninstall and remove all user data. Reinstall.

But unfortunately the problem still exists. We have a lot of content in the Confluence pages, but I have to revert to another browser like Firefox to have it display correctly.

Screenshot of a page in Chrome:

![Confluence_Chrome.png](/t5/image/serverpage/image-id/121309i5A25430791894734/image-dimensions/212x452?v=v2 "Confluence_Chrome.png")

Same page in Firefox:

![Confluence_Firefox.png](/t5/image/serverpage/image-id/121310i917B7D40AD2B9839/image-size/large?v=v2&px=999 "Confluence_Firefox.png")

The problem only shows for Confluence pages. Any help to fix this problem is appreciated.

Best regards,

Lo


Answers:
author: Van den Berg_ Lo _DI SW STS TASS R_D_
body: I finally managed to get it working again. The solution was to **restore settings to their original defaults** in Chrome.

I believe the problem was caused by an extension in Chrome. And my previous actions to delete cached-data and to uninstall and reinstall did not remove all personal data.

Steps I followed to get a clean install of Chrome:

* Go to *Settings.*
* Open *Advanced* settings.
* Go to *Reset and clean up*.
* Enter *Restore settings to their original defaults*.
* Click the button *Reset settings*.

This removed all user settings including extensions.


author: Esm?e Plukaard
body: Hi,  

I don't know if I understood it correctly, but you want Confluence pages to appear correctly in Google chrome?

If that is the case, you may want to try out our new add-on for Confluence (Conduit for Confluence). It has been accepted on the Atlassian Marketplace. It shows results from Confluence besides Google's results.

We are looking for pilot users that can provide us with any feedback! Hope you are willing to try it :)

<br />

[https://marketplace.atlassian.com/apps/1223943/conduit-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1223943/conduit-for-confluence?hosting=cloud&tab=overview)

Kind regards,


Tags: confluence-server

server
Cannot complete tasks
Asked by Michal Krajnak:

Hello,

we've been using Confluence for couple of years and now, we run into a problem. We are unable to complete some tasks.   
How it happens. We have **page1.** On the page there is multiple tasks. For upcoming meeting we copy the page and remove all the task and create new ones.   

Problem happens when we want to complete tasks on **page1** . The error is:  
**"** Oops! Your task change couldn't be saved**"**   

Does anyone know what's the problem and how to mitigate it.  

Thanks,   

M. Krajnak.  


Answers:
author: Muhammad Ramzan_Atlassian Certified Master_
body: Which tasks you are referring here, are those Jira tasks or you have something on Confluence itself ?

comments: author: Michal Krajnak
body: Hi [@Muhammad Ramzan_Atlassian Certified Master_](/t5/user/viewprofilepage/user-id/1027955)  
thanks for response.  

See the screenshot, this is the type of tasks I am talking about.   
![Screenshot from 2020-12-08 16-00-01.png](https://community.atlassian.com/t5/image/serverpage/image-id/121354i54A8673A91517F96/image-size/large?v=v2&px=999 "Screenshot from 2020-12-08 16-00-01.png")It's called **Action Item** in Confluence.  


Tags: cloud

confluence-cloud
Can we exclude certain Confluence article content from syncing?
Asked by David Leigh:

We currently maintain a healthy internal repository of content in Confluence that we are keen to expose to customers via our Zendesk Support Center.

In most internal 'how-to' articles however, there is content which would *not* be appropriate to share, e.g. the internal steps for configurations, checklists, links to internal systems etc.

Let's say for example that we had an article in Confluence which describes (1) our data management policy (2) what info a customer should provide us in a request (3) our internal list of steps to be taken by our team in response to a request.

We would want to share (1) and (2) but *not (3)* via Zendesk.

We would also want to keep (1), (2) and (3) together in a single Confluence article to be referred to by the team. Specifically, to avoid having to have a second (unshared) Confluence article with the internal data.

Would this be possible?

I'm imagining it might be something like \<do_not_sync\>...\</do_not_sync\> type tags.


Answers:
author: Matt Reiner [K15t]
body: Hey [@David Leigh](/t5/user/viewprofilepage/user-id/1879991)

Is it critical that all the content is kept on a single page, or could the different bits you want shared and not shared be on separate pages?

If they can be separated, I think you could have some more options. For example, on my team's app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence), you can [add a label](https://help-cloud.k15t.com/scroll-viewport/Exclude-Pages-from-Navigation-and-Search.851935239.html) to those pages you don't want to be included in your help center. I would guess the app you're using to publish to Zendesk must have something similar.


author: David Leigh
body: Oops. Should have been posted in Marketplace Apps \& Integrations section. How can I move this question?


Tags: addon-com.kolibridigital.confluence-zendesk-sync

atlassian-marketplace

cloud

confluence-cloud

zendesk
Is there a way to only allow a user to edit users?
Asked by Steven Drake:

We are trying to setup an employee directory on confluence, and we are wanted to give our HR department user permissions to edit users in confluence. Unfortunately, we do not see any way to give them this permission without giving them all of the Global Permission "Confluence Administrator".   

Does anyone know of a way to give them access to only a certain part of the Confluence Administration page, or is the only options "Confluence Administrator" and "System Administrator"?


Answers:
author: Brant Schroeder
body: This is not delivered functionality. There are some apps in the marketplace that allow for delegated group management but not user management.


Tags: confluence-server

server
Trying to sign on to my Confluence account with my email address and password. Having no luck
Asked by RThomas:

Having problems logging onto to Confluence


Answers:
author: Ang?lica Luz
body: Hello [@RThomas](/t5/user/viewprofilepage/user-id/4186644),

Welcome to Atlassian Community!

Checking the details of the site, I can see that your account is active and you are part of the group that allows access to Confluence.

Can you please share with us what error you are facing when you try to login?

Have you tested using another browser or incognito mode?

Can you try to access your account on id.atlassian.com and then go to Confluence?

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Task report macro requiring space/page parameters
Asked by Jon Sharp:

Did something change recently that requires spaces/pages to be defined in the task report macro? We use those a lot and previously you could basically fill in any parameters (usually just assignees, but sometimes tags also). Now, when I click on the macro in edit mode, the field shows as required. We can have tasks across almost any space/page in our environment. Interestingly, the Confluence documentation reads like it's not required.

![Confluence1.jpg](/t5/image/serverpage/image-id/121266iD1380D54A6F0B8D7/image-size/large?v=v2&px=999 "Confluence1.jpg")![Confluence documentation.jpg](/t5/image/serverpage/image-id/121267i3866EFCC2B905B26/image-size/large?v=v2&px=999 "Confluence documentation.jpg")


Answers:
author: Jon Sharp
body: If anyone else is having issues with this recent change, an enhancement was entered that can be voted for at the link below.

[https://jira.atlassian.com/browse/CONFCLOUD-71390?error=login_required\&error_description=Login+required\&state=53aa968f-669b-434f-b758-a7082726426b](https://jira.atlassian.com/browse/CONFCLOUD-71390?error=login_required&error_description=Login+required&state=53aa968f-669b-434f-b758-a7082726426b)


Tags: cloud

confluence-cloud

macro
can I still add an anchor within a confluence page?
Asked by jonathan sand:

the usual instructions are to choose the anchor link in the confluence content section of the select macro dialog. however, no such anchor link is there. can anyone tell me how to add an anchor?


Answers:
author: Sam Hall
body: Hi Jonathan,

Does the link here help: <https://support.atlassian.com/confluence-cloud/docs/insert-the-anchor-macro/>

It mentions that, in the new editor, the anchor macro has been replaced by linkable headings.

To create a link to a specific section on a page:

* Hover over a section title when viewing a page.
* Click the link icon that appears to the left of the section title to copy it.
* Insert the link in another page to create a link that goes to that part of the page.

Sam

comments: author: jonathan sand
body: Well, after doing that the link does go to the url I pasted, but does not immediately scroll that page so that the section is visible. However, it did scroll after a two second pause. Frustrating but what the hey I can live with it. That said, though, could you eliminate the pause?


author: Sam Hall
body: I'm just a community member / user like you. I don't work for Atlassian so I can't help with the pause part.

<https://support.atlassian.com/contact> is the place to go if you want to raise a support request with Atlassian on this.


Tags: cloud

confluence-cloud
Is it possible, with the macro Contents per Label to automatically enter the current labels of the p
Asked by F?lix Boutin:

Is it possible, with the macro Contents per Label to automatically enter the current labels of the page?


Answers:
author: Diego
body: Hello [@F?lix Boutin](/t5/user/viewprofilepage/user-id/4186569)!

As of today, we need to manually set the group (or single label) of labels for the macro to look for. You can check more details about the macro here:
> * ++***[\[Confluence Cloud\] Insert the Content by Label macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-content-by-label-macro/)***++

You could take a look at this search for the word "label" in our marketplace. It is already set to filter results to Confluence Cloud Only:
> * ++***[\[Atlassian Marketplace\] Label - Confluence Cloud](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=label)***++

Let us hear from you!


Tags: cloud

confluence-cloud
How are PageIDs generated?
Asked by Mya.Hauck:

We are trying to predict URLs of pages. Both the URL page title format and URL PageID format contain a page's PageID, so we figure the PageID is what we need to understand to be able to predict a URL.

How is a PageID generated? Is it possible to predict PageIDs? Are they some sort of count? Are they site unique, or are they unique to all of Atlassian?


Answers:
author: Nic Brough -Adaptavist-
body: The IDs are unique only within the current system, and they are sequential, but they're not consecutive. The closest you could get to predicting them is to look at the id of the very last page that was created recently, add 10 to the number (I think it's 10), round it down to the nearest 10, then your page id is likely to be that give or take 1 to 9.


Tags: cloud

confluence-cloud
Powerpoint not rendered correctly in preview mode
Asked by Antoine Berry:

Hello everyone,

We have an issue with powerpoints not rendering correctly in preview mode. More precisely, only text characters are affected.

When browsing the page the first page displays correctly :

![image.png](/t5/image/serverpage/image-id/121249iEFEA9DD56068DC43/image-size/large?v=v2&px=999 "image.png")

But when I click on it for a preview this is the result :

![image.png](/t5/image/serverpage/image-id/121251iC7EC74ED7A9B7E19/image-size/large?v=v2&px=999 "image.png")

I thought this was linked to [this bug](https://jira.atlassian.com/browse/CONFSERVER-59429) but I installed different versions of java and even upgraded to confluence 7.4.6 but with no success.


Answers:
author: Fabienne Gerhard
body: Hi [@Antoine Berry](/t5/user/viewprofilepage/user-id/408560)

did you try using [powerpoint macro](https://confluence.atlassian.com/conf76/office-powerpoint-macro-1018769155.html) instead of preview? Hope this gets it worked. We had this problem too and got it worked using ppt macro.

Hope this works it out for you too

comments: author: Antoine Berry
body: Hi Fabienne,

Thanks for your answer. Unfortunately, this was unsuccessful too :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/125194i8C3B182477EB313B/image-size/large?v=v2&px=999 "image.png")

However I contacted Atlassian support, upgraded to 7.8 on staging environment and solved the issue. I cannot upgrade yet on production unfortunately because 7.8 does not support Internet Explorer.


author: Fabienne Gerhard
body: Uh.... IE is bad.... did you try out other browsers


author: Antoine Berry
body: I heartfully agree, but the choice to use IE is not up to me unfortunately. However on 7.4.1, powerpoint macro did not fix the issue on any browser. So we are waiting for the decision to change browser to upgrade confluence.


author: Fabienne Gerhard
body: My heart is with you [@Antoine Berry](/t5/user/viewprofilepage/user-id/408560) IE is end of life anyway (thanks to whom it may concern) I made my users getting rid of uploading powerpoints by showing them the opportunity to create easily a video from their presentation from ppt (this could solve your problem your problem too)

**Here's how you go about it:**

1. Click on the File tab to show file options.
2. Scroll down and select Export and navigate to **Create** a **Video**.
3. Select your **video** settings preference (**video** quality, timings and narration, **video** size).
4. Click on **Create** a **Video**.
5. Choose a filename, saving location and **video** type (.mp4 or .wmv).

no text - no problems - no ppt the people work on and no DMS in Confluence ?


Tags: confluence-server

server
Linkage between Jira and Confluence after migration
Asked by Lucas Neitzel:

I am planning a migration of jira and confluence from an existing instance <https://tenant1.atlassian.com> (Site 1) into a new instance <https://tenant2.atlassian.com> (Site 2).

The two sites which will include Jira and Confluence (both cloud version) will not be united under the same Organization.

Right now we have Jira issues which direct reference to confluence spaces. I want to make a full backup of jira and the confluence spaces and import them into the new site.

However I wonder what happens with the existing linkage between the (old) jira issues and the (old) confluence issues.

**Is there a way to redirect or update the linkage so that the copied jira issues will be reffering to the new confluence space/ pages in the new site?**

The old site with jira and confluence will exist in parallel for a few weeks before we will shut them down (delete them).

Kind regards and many thanks in advance.

Lucas


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Looks like better to verify in backup the hardcoded links.

Other correct (not hardcoded) one will be linked each other correctly.


Tags: application-link

cloud

confluence-cloud

issue-link

jira

link

reference
Why are the images in the page not downloading on my laptop?
Asked by Dodgie Calpito:

Why are the images in the page not downloading on my laptop?


Answers:
author: Diego
body: Hello [@Dodgie Calpito](/t5/user/viewprofilepage/user-id/3675338)!

As I understand, you are currently facing a behavior that keeps images in Confluence from downloading in your personal machine.

With this in mind, let me ask you a few questions. Here we go:

> 1. *Do you have any error displayed on your screen when you try to download the images?*
> 2. *By downloading, do you mean downloading the files to your machine or using the preview feature in Confluence?*
> 3. *Has this worked at some point in the past for you?*
> 4. *Is there someone else who you know to be affected by this behavior?*

Here is what we see when looking at images directly in a Confluence page:
> ![Screen Shot 2020-12-09 at 09.21.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/121463iA6CD8BDB7C8B3F5F/image-dimensions/485x289?v=v2 "Screen Shot 2020-12-09 at 09.21.53.png")

Here is what we see during preview of images:
> ![Screen Shot 2020-12-09 at 09.22.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/121464iBDCB8E06EB9FD17D/image-dimensions/499x276?v=v2 "Screen Shot 2020-12-09 at 09.22.28.png")

Here is the download button:
> ![Screen Shot 2020-12-09 at 09.22.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/121465i1AC62ADCED4B9349/image-size/large?v=v2&px=999 "Screen Shot 2020-12-09 at 09.22.35.png")

Let us hear from you!


Tags: cloud

confluence-cloud
Anyone can recommend Plugin for Prototyping GUI?
Asked by Nico:

Is there a free plugin to create simple Mockups for a gui? Squares etc would be enough no "real" looking button or so are necassary


Answers:
author: Fabian Lim
body: Hi Nico,

I recommend you go through the marketplace and see if you find anything.

We use Draw.io which is very useful, but it's a paid app.

Regards


Tags: confluence-server

server
Is it possible to filter Jira Roadmap macro by Epic?
Asked by Kajsa:

I have a project page on which I have a number of subpages that define *Releases/Feature Versions* of the project. Each *Release* corresponds to a (set) of Jira Epics. I can easily add a roadmap from the Jira project into my *Release* subpage but this then shows ALL the epics in the project. In the \`/jira\` macro there is an option to filter using JQL, and then you can use the parent key to see only those in a particular Epic.  
Is there a way to filter like this (in the Jira roadmap marco settings) so that I only see the epics that are included in my *Release*?


Answers:
author: Diego
body: Hello [@Kajsa](/t5/user/viewprofilepage/user-id/3541685) !

I believe that you are affected by the need described under this report:
> * ++***[\[Confluence Cloud\] Ability to display only selected Epics with Jira roadmap macro on the Confluence page.](https://jira.atlassian.com/browse/CONFCLOUD-70352)***++

I really encourage you to go over there and share your experience with this behavior and how it affects your day to day work.

Let us hear from you!

comments: author: Kajsa
body: Thank you. I've commented and voted!


Tags: cloud

confluence-cloud
Excel macro - no formating
Asked by CTO:

In the excel macro I have added a file which is displayed fine. One problem I can't solve is formatting. In the original file, my text is centered and in Confluence the format is squared to the left. How can I improve it?

Thanks for answers.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@PaulinaPilch](/t5/user/viewprofilepage/user-id/4162011) ,

If you have the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app installed for your instance, we can suggest the following workaround:

* convert your spreadsheet to a native-looking Confluence table with help of the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro (the macro recognizes both attachments and URLs);
* wrap your CSV macro into the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro and format text alignment (use conditional formatting, different text styles, etc.) with the help of [wiki markdown.](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Changingalignment)

comments: author: CTO
body: Thank you so much for answer.

Unfortunatelly, I do not have this plugin but I will try for free for the begining.

I understand, that without this plugin, I do not text format, do I?


author: Katerina Kovriga {Stiltsoft}
body: It seems to me that the standard Excel macro doesn't allow any formatting.

If your table is not very big, it will be easy just to copy/paste it into Confluence and format it there.

Maybe somebody else will come up with a better idea.


author: CTO
body: I don't think that's the case, because when I use vertical text formatting in Excel, the text in confluence changes its position (top and bottom), as well as table borders and shading. The only thing that doesn't work is center or right alignment of the text.


Tags: confluence-server

macro

ms-excel

server