youngmon/atlassian-qna huggingface dataset:
Unable to Subscribe to RSS Feed Created with RSSbuilder in Confluence
Asked by ken_akashi:

Hello Atlassian Community,

I am currently facing an issue with RSS feeds in Confluence and would greatly appreciate any assistance.

**Objective:** I want to distribute the content posted in a Confluence space via an RSS feed and subscribe to that RSS feed on another Confluence page.

**Current Situation and Problem:**

* I am using RSSReader+ for Confluence as a dedicated app.
* I can successfully subscribe to external RSS feeds on Confluence pages.
* I am creating RSS feeds for content posted in a Confluence space using RSSbuilder.
* However, the RSS feed created with RSSbuilder is not being subscribed to (i.e., nothing is displayed).

Could anyone provide guidance on how to resolve this issue?

Thank you for your help!


Answers:
author: Brant Schroeder
body: [@ken_akashi](/t5/user/viewprofilepage/user-id/5524932) Welcome to the Atlassian community

I would suggest submitting a support issue to the application vendor. [https://marketplace.atlassian.com/apps/1231050/rss-reader-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1231050/rss-reader-for-confluence?tab=support&hosting=cloud)

I am wondering if it has something to do with security. The issue is there documentation does not provide very much information as to setup and configuration.


Tags: cloud

confluence-cloud
Confluence and Jira with same Account
Asked by Eno L?decke:

Hi,

i wont to use Confluence and Jira (both in cloud) with same user.

Is this possible?

Today, if I connect me with Confluence, I destroy the Jira session.

Turned around it is the same.

Regards Eno


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Eno L?decke](/t5/user/viewprofilepage/user-id/5524978) ,

By default Confluence and Jira use the same account on cloud. You have to make sure the the same user is added to both Jira and Confluence.


author: Kristian Klima
body: [@Eno L?decke](/t5/user/viewprofilepage/user-id/5524978)

That's actually a desired state - one account to rule them all.

All users should use their own respective single email to access all products within the Atlassian site. That way, not only they can move seamlessly, they can take full advantage of integrations within the cloud, like read and edit Confluence pages linked in a Jira ticket.

Of course, nothing stops you from giving some users access only to Jira or only to Confluence.


author: Ste Wright
body: Hi [@Eno L?decke](/t5/user/viewprofilepage/user-id/5524978)

You should be fine to use the same user account for both Jira and Confluence - but, you can only be logged into one account per browser at any one time.

So if you have two separate accounts (i.e two separate email addresses), and each one has access to only Jira or Confluence, then you'd have to login to each in a different browser, and/or across standard and incognito/private mode.

Alternatively, you could grant one of the accounts access to both products :)

Ste


Tags: cloud

confluence-cloud
How to embed video from SharePoint in confluence?
Asked by sagar khatal:

We have stored large size video files on Microsoft share point and I want to embed them in confluence just like we do with YouTube videos.

Is it possible to do it?

If yes then please provide the answer to it.

Thank you,

Sagar


Answers:
author: Vronik
body: Hi

Look at this

<https://jira.atlassian.com/browse/CONFSERVER-55432>

<https://jira.atlassian.com/browse/CONFSERVER-79374>

[https://marketplace.atlassian.com/apps/1224419/microsoft-stream-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1224419/microsoft-stream-for-confluence?tab=overview&hosting=cloud)

<https://appsource.microsoft.com/es-ar/product/web-apps/communardoproducts.sharepointconnector?tab=Overview>

comments: author: sagar khatal
body: Hi Vronik,

Thank you for your reply. However, the Microsoft Stream plug in that you mentioned is for cloud and our company uses confluence datacenter.


Tags: confluence-data-center

data-center

questions-for-confluence

questions-for-confluence-server

server
Collaborative Editing in Confluence Cloud
Asked by Conni Drejer:

Is there anyway to set Collaborative Editing in Confluence Cloud to Off?


Answers:
author: Ste Wright
body: Hi [@Conni Drejer](/t5/user/viewprofilepage/user-id/5524925)

Are you referring to the EAP for live editing? Or general collaborative editing in edit mode?

For the EAP, I would envisage (although I don't know for sure) it is possible to switch a page back to normal edit mode, by following the instructions for switching a page to live but selecting to normal editing. See those instructions on [this help page](https://support.atlassian.com/confluence-cloud/docs/create-and-collaborate-on-live-edit-pages-in-confluence/).

If you mean general collaborative editing, then it's not possible to switch off in Cloud. There is a feature request for this though, check out [CONFCLOUD-69604](https://jira.atlassian.com/browse/CONFCLOUD-69604)

Ste

comments: author: Conni Drejer
body: I mean general collaborative editing and sorry that this is not possible in Cloud. Maybe in the future.


Tags: atlassian-marketplace

atlassian-marketplace-cloud

cloud
Macro to show a list of Anchors per page or per Space
Asked by Rodney Hughes:

Hi

We are starting to use Anchors to link to variou sparts of a page or pages.

Do you know of an easy solution to knowing the name of the Anchor you wish to link to?

The problem is of course knowing the names of all the available Anchors .. you have to scroll through the page (perhaps quite long) to find the Anchor name, then go back to the position in th text that you want to insert the Link and open the Link tool to type it in.

It would be handy to have a macro that lists the name of al the Anchors on a particular or indeed for the whole Space. Then I could easily flip between edit mode to preview mode to check the name of the link I want to enter


Answers:
author: Nicolas Grossi
body: [@Rodney Hughes](/t5/user/viewprofilepage/user-id/853250) As per 2020 this is not available yet. See: <https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-display-a-list-of-existing-anchors-on-page/qaq-p/1403351>

Nicolas

comments: author: Rodders Hughes
body: Thank you ... yes that is what i was looking for.

I'll check if there are any official feature requests that go with that ... although that seems to generally mean its going to be ignored!


Tags: confluence-data-center

confluence-server

confluence-unknown-hosting-type

server

unknown-hosting-type
How to find all links which content the static port number ?
Asked by Andy tran huynh:

Hello All,

I am working on gathering all links which content the port number in all pages in my product spaces.

Example: <http://abc.com>:**1234**

Due to the space was contributing by many people and static ports were there, I could not ask one by one. Are there any way to search exactly and quickly?

Thank for your help.


Answers:
author: Barbara Szczesniak
body: [@Andy tran huynh](/t5/user/viewprofilepage/user-id/5502324) You might try to do an Advanced Search with wildcards---maybe something like:

"http\*:1234"

The following pages might help you:

* <https://support.atlassian.com/confluence-cloud/docs/search-for-pages-and-posts/>
* <https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/>

comments: author: Andy tran huynh
body: Thanks [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) in case i dont know which port number after http\*:xxxx can you suggest me some hints ?


author: Andy tran huynh
body: I tried this and it works as well!

++Example++ : **http://?:?**


author: Andrii Maliuta
body: Hello [@Andy tran huynh](/t5/user/viewprofilepage/user-id/5502324) !

I would think of

Using the Script Runner {#toc-hId--354355603}
---------------------------------------------

[https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=cloud&tab=overview)

```
import com.atlassian.confluence.pages.Page
import com.atlassian.confluence.pages.PageManager
import com.atlassian.sal.api.component.ComponentLocator

import java.util.regex.Matcher
import java.util.regex.Pattern


def pageManager = ComponentLocator.getComponent(PageManager.class)

long ROOT_PAGE = 1234567L;

String linkPattern = "(<a href=\"https://aaa:d{4}.+?</a>)";

Page parentPage = pageManager.getPage(ROOT_PAGE);

List<Page> pages = parentPage.getDescendants();

for (Page page : pages) {

Pattern regex = Pattern.compile(linkPattern);

Matcher matcher = regex.matcher(page.getBodyAsString());

while (matcher.find()) {

String linksName = matcher.group(0);

log.warn "Page title | " + page.getTitle() + "| Link to Page |" + page.getUrlPath() + " |Links| " + linksName + "\n";
}
}
```

Confluence REST API {#toc-hId-2133157230}
-----------------------------------------

<https://developer.atlassian.com/cloud/confluence/rest/v2/intro/#auth>

comments: author: Andy tran huynh
body: Hi [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) this one is too complicated with me, but let me try that.

Thank you


Tags: cloud

confluence-cloud
How do i format my PAT call to access Confluence from a script?
Asked by Evan Duchesne:

I am writing a script to, when run, go to a confluence link and download the content of that page. I am struggling with how to format the calling/use of the PAT in my code to gain access to confluence. Can you help me format correctly?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: The docs for the REST API can be found here:

<https://developer.atlassian.com/cloud/confluence/rest/v2/intro/#auth>

There are examples of how to use the API in different programming languages.

For setting up authentication:

<https://developer.atlassian.com/cloud/confluence/basic-auth-for-rest-apis/>


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Add Existing Test Execution to existing Test Plan via API
Asked by Dan Bitton:

Hi,

I'm trying to Add Existing Test Execution to an existing Test Plan via API  
here is my code  

url = f"<https://xray.cloud.getxray.app/rest/raven/1.0/api/testplan/>{test_plan_key}/testexecution"

xray_headers = {  
"Content-Type": "application/json",  
"Authorization": f"Bearer {xray_token}"  
}

payload = {  
"keys": \[test_execution_key\]  
}  
jira_response = requests.post(url, headers=xray_headers, json=payload)  
Can anyone assist ?


Answers:
author: Stefan Salzl
body: Hi [@Dan Bitton](/t5/user/viewprofilepage/user-id/5576890)

I guess you mixed up documentations. I can't find any endpoint in the cloud version of xray rest api.

Unfortunately (as far as I know) the Rest API isn't capable.

Nevertheless there is a very powerful graphQL API. See the following mutation call:

<https://us.xray.cloud.getxray.app/doc/graphql/addtestexecutionstotestplan.doc.html>

Best

Stefan


author: Ryan Brailey
body: As Xray is a third-party app, you may like to reach out to the vendor here with this query:

[https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud)


Tags: cloud

jira-cloud

xray
Price request
Asked by BEN IPSEC:

Hi!

Please i need quost of JIRA software for 25 users. How much?


Answers:
author: Rishabh Jhawar
body: **Hi [@BEN IPSEC](/t5/user/viewprofilepage/user-id/5576857) ,**

Welcome to the community!

There are two subscription types you can choose from: **Standard** and **Premium** . The cost per license ranges from approximately **USD 8 or USD 16 per user per month** .

For more details, please check here: [Atlassian Jira Pricing](https://www.atlassian.com/software/jira/pricing)

**Regards,**

**RJ**


author: Trudy Claspill
body: Hello [@BEN IPSEC](/t5/user/viewprofilepage/user-id/5576857)

Welcome to the Atlassian community.

If you need an official quote you can contact Atlassian Purchasing...

<https://www.atlassian.com/company/contact/purchasing-licensing#/>

...or a licensing Partner

<https://partnerdirectory.atlassian.com/?f_services=license-management>


Tags: cloud

jira-cloud

not-applicable

subscriptions-and-billing
Filter Subscriptions - Cant see every group
Asked by Martin Jane?ek:

Hi,

in this thread:

[Solved: Automation: E-mail with list/table of requests ass... (atlassian.com)](https://community.atlassian.com/t5/Jira-questions/Automation-E-mail-with-list-table-of-requests-assigned-to/qaq-p/2792760)

I was advised how to send a list by email. That works. But now I have a problem that if I want to select a group of users to whom it will be sent, some user groups are not offered. On the second screen you can see groups of users who have access to the projects.

Any idea?

![Sn?mek obrazovky 2024-08-26 164141.png](/t5/image/serverpage/image-id/343852i48A697EC04EA8098/image-dimensions/201x213?v=v2 "Sn?mek obrazovky 2024-08-26 164141.png")

![Sn?mek obrazovky 2024-08-26 164325.png](/t5/image/serverpage/image-id/343854iA4A2DE53DE3328D9/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2024-08-26 164325.png")

<br />

Thanks


Answers:
author: Walter Buggenhout
body: Hi [@Martin Jane?ek](/t5/user/viewprofilepage/user-id/2989784),

When you try to schedule a filter subscription for a group, you will only see groups that you are a member of yourself. That is probably what is causing the behaviour you see.

Hope this helps!

comments: author: Martin Jane?ek
body: Hi,  
That's what I thought too but...  
We have a second instance of JIRA where I am the organization admin.  
I'm not part of the QA group, but I can select it in the filter.

It's because I'm an org. Admin?

Thanks

M.![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/343858iCE381D4A10EB039A/image-size/large?v=v2&px=999 "1.png")

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/343859i2F8CDA4AFD5DFD5E/image-dimensions/266x255?v=v2 "2.png")


author: Walter Buggenhout
body: Not 100% sure about that, but that seems like a plausible explanation, [@Martin Jane?ek](/t5/user/viewprofilepage/user-id/2989784).


Tags: cloud

jira-cloud
I want a Jira Intake form where users submit a form to automatically create an issue.
Asked by Chad Wood:

I want a way for users to submit requests that results in an issue being created automatically with the various fields (i.e. Epic Link, Component, Fix Version, etc.) filled out according to their respective submissions. Meaning, user inputs are collected via pre-selected options in a drop down menu \&/or Radio buttons. Free-form text will not be used except for the Summary/Description.

To get this out of the way, I am working in a Jira Software project space so the Issue Collector feature will not work.

Currently, I have an Intake form in Confluence that has been mapped to Jira via email. This results in a Jira issue created systemically, however, all of the details provided in the intake form appear in the description of the newly created issue. Meaning I, or someone on my team, has to manually update each issue after it is created. Not the most strategic solution. I work in a very large organization with a high volume of requests. Manual work such as this is not a viable option. Any help is appreciated.


Answers:
author: Brant Schroeder
body: [@Chad Wood](/t5/user/viewprofilepage/user-id/5576802) Welcome to the Atlassian community

You will need to use the Jira API. This will allow you to create issue via the API and map fields to custom fields and only allow them to make specific selections.

<https://developer.atlassian.com/server/jira/platform/rest/v10000/intro/#gettingstarted>


author: Chad Wood
body: To add on to this for anyone that happens to stumble upon this page. I modified the Confluence intake form and set up automation rules in Jira to update the newly created issue systemically. This has helped my workflow but it is far from perfect. The data from the form still populates the description but at least I have some of the fields automatically updated so the new stories are bucketed appropriately.

I am looking into the API option that was suggested by Brant and will update this post if I am able to make any progress.


Tags: data-center

jira-data-center
User has created roadmap but it is not loading Screen is disappearing as soon as he open plan link)
Asked by Nikhita G:

Created roadmap however When i clicked on a feature to expand it to show the Story, Subtask the Roadmap disappears, and it is visible and working fine for other's please guide me


Answers:
author: Lisa Forstberg
body: Hi [@Nikhita G](/t5/user/viewprofilepage/user-id/5576824) ,

Welcome to the community!

Maybe you have a filter applied?

When you say Roadmap do you mean the project Timeline or the Timeline view in Plans? Can you share some screenshots of your problem? It's always good for troubleshooting.

all the best

Lisa

comments: author: Nikhita G
body: [@Lisa Forstberg](/t5/user/viewprofilepage/user-id/5101516) Thanks for the reply!!  
Filters are applied correctly and It is Timeline view in Plans  

Please refer the screenshot, Only one user is facing this issue other's can view roadmap view

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/344044iA1828CF921103CA8/image-size/large?v=v2&px=999 "image.png")


author: Lisa Forstberg
body: Oh, It seems like you are on On Premise Jira? The tags say jira-cloud but it looks like an on prem.

So all other users looking at this Roadmap can see all issues but for for this particular user its not loading and that happens when he tries to expand a hierarchy? Then I would try to look for differences between this user and the rest of the users it works fine for.

Was he the creator of the Plan? Does he have access to all issues in scope? What happens if he choose to a different hierarchy? Does it happen in other browsers?

A plan is also limited to 5000 issues after 5000 issues the performance may go down. If the scope is large for this plan and the particular user is the only user that have access to the full scope that might be the culprit.

Br

Lisa


author: Nikhita G
body: [@Lisa Forstberg](/t5/user/viewprofilepage/user-id/5101516) Yes he is the one who created the roadmap plan, The screen will start loading for a second then whole screen will get blank as attached in the screenshot  

<br />


Tags: advanced-roadmaps

cloud

jira-cloud
Team member suddeny unable to access Jira
Asked by James Worthington:

We've been using Jira for years, both internally and for clients. But suddenly today a team member can not access Jira. She can access BitBucket. I (admin) can switch user to her Jira account and all is well. But she gets nothing except a timeout. She is in not based in US. Any ideas?


Answers:
author: Nikola Perisic
body: Welcome [@James Worthington](/t5/user/viewprofilepage/user-id/3967963) Non US citizens are experience problems currently. You can find more info [here](https://status.atlassian.com/)

comments: author: James Worthington
body: Thx. We'll give it a bit then. Thx


author: Nikola Perisic
body: No problem!


Tags: cloud

jira-cloud
Reordering epics
Asked by Carlein:

Hi,

We can't reorder epics on a kanban board anymore. We used to drag and drop but that's not working anymore.

Is there an other way to sort epics?


Answers:
author: Florian Bonniec
body: HI [@Carlein](/t5/user/viewprofilepage/user-id/5576771)

Do you have the Order by Rank in the JQL use in the board config ?

Regards


author: Carlein
body: [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) Thank you, I thought I did, but now it's working.


Tags: cloud

jira-cloud
Looking for Right plugin to create a Report as mentioned in Description
Asked by Prathap DL:

Hello Community.

We are creating new Report which should display linked issues Field details. I hope below Image gives you better clarity on requirement.

![Troubel shoot Requirement.PNG](/t5/image/serverpage/image-id/343828iD2DF1AAD868E7CCD/image-dimensions/517x254?v=v2 "Troubel shoot Requirement.PNG")

Looking at the above image **Bug** , **Root cause** and **Replacement** are issue types.

**Bug** will be linked with **Root cause** . Multiple **Root cause** Will be linked with **Single Bug**.

Similarly Multiple **Replacement** Will be linked with Single **Root Cause**.

Is there any plugin which gives report like above image.

Thanks,


Answers:
author: Rahul_RVS_Support
body: Hi [@Prathap DL](/t5/user/viewprofilepage/user-id/5541334)

Since you mentioned that you are looking for a plugin, you can try out our add-on

[Issue Hierarchy](https://marketplace.atlassian.com/apps/1228019/issue-hierarchy-structure?hosting=cloud&tab=overview)

The app shows your issue hierarchy in a tree view based on your issue links as shown below.

The app has multiple other features which are very useful in project tracking and management.

(Disclaimer: I work on RVS, the vendor for this app)

![Links Hierarchy - New.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343898i3C330DE291C68806/image-size/large?v=v2&px=999 "Links Hierarchy - New.PNG")


author: Lisa Forstberg
body: Hi [@Prathap DL](/t5/user/viewprofilepage/user-id/5541334) ,

Very interesting! I think a lot of ITSM users would like to see this.

I would have said try Jira Plans Dependency Map first but it seems like you are on a Cloud Free plan and Plans is only available in Jira Cloud Premium

<br />

I have not come around to test them but I am interested in exploring these:

* [Issue Links viewer](https://marketplace.atlassian.com/apps/1216207/issue-links-viewer?hosting=cloud&tab=overview)
* [Links explorer traceability](https://marketplace.atlassian.com/apps/1211120/links-explorer-traceability-hierarchy?hosting=cloud&tab=overview)
* [Links hierarchy](https://marketplace.atlassian.com/apps/1211022/links-hierarchy-dependencies-with-sum-up-time-in-status?hosting=cloud&tab=overview)
* [Linkmap](https://marketplace.atlassian.com/apps/1216384/linkmap-dependencies-and-links-shown-as-a-dependency-graph?hosting=cloud&tab=overview)

all the best

Lisa


Tags: cloud

jira-cloud
unable to access atlassian from home IP
Asked by federico:

I can normally log into atlassian from my phone hotspot but when I connect with the home router suddently I get no response (timeout).

My home IP is 93.39.156.8, could it be that you are blocking it for some reason?


Answers:
author: Victor Law
body: Hi [@federico](/t5/user/viewprofilepage/user-id/5576731)

I suggest you check with the organization admin if they have enabled the IP Allowlist for the Atlassian Cloud products.

<https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/>

Thank you.

comments: author: federico
body: the issue cleared up without me doing anything after a few hours ????


author: Ravina
body: Hi [@federico](/t5/user/viewprofilepage/user-id/5576731) Welcome to the Atlassian community,

Does it happen with all the Atlassian sites you access like jira, confluence or any specific site? Atlassian cloud sites generally accessible publicly without any network/vpn requirements.

Try restarting your router if that helps

comments: author: federico
body: hi [@Ravina](/t5/user/viewprofilepage/user-id/3947257) thanks for the prompt reply, I already rebooted the router to no avail, looks like I cannot acess any product from atlassian


Tags: cloud

jira-cloud