youngmon/atlassian-qna huggingface dataset:
Unable to create Tunneled application link on Confluence
Asked by Phakkaporn:

Unable to create Tunneled application link on Confluence to link with Application tunnel. The screen is showing loading when selecting Application Tunnel.

**Remark:** The status of application tunnels is connected to our JIRA Server on-premise

![image.png](/t5/image/serverpage/image-id/232067i426CC939863EB8E6/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/232066i25D3631AEBB51268/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Phakkaporn](/t5/user/viewprofilepage/user-id/5029757)

I do have the same problem currently and I have already opened a support request to Atlassian. I'll update you with my findings.

comments: author: Phakkaporn
body: Hi, [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

Thank you for your sharing the information.


author: Jan Lawrence
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

Is there any update on this? I am now experiencing the same issue.

Jan


author: Alex Koxaras _Relational_
body: [@Phakkaporn](/t5/user/viewprofilepage/user-id/5029757) [@Jan Lawrence](/t5/user/viewprofilepage/user-id/3749735) hi to both of you!

Sorry for the late reply. To configure JSM integration with Confluence Cloud, you need to use Confluence Cloud integration mentioned in this [KB article](https://confluence.atlassian.com/jirakb/failure-to-configure-a-knowledge-base-in-a-service-management-project-there-was-a-problem-completing-the-current-request-1085200961.html#ErrorwhentryingtoconfigureaknowledgebaseinaServiceManagementproject-CasewhereConfluenceCloudisusedasaKnowledgeBase) and the you also have to ensure you are running JSM version 4.12.0 (Jira 8.12.0) or above.


author: Jan Lawrence
body: HI Alex,

Thanks, I had already configured confluence cloud for use as a KB with JSM Server. I am trying to set up an application link for integration between JSW Server and Confluence cloud (i.e. so all the jira macros in confluence pages work).

I have submitted a support request, let's see what Atlassian come back with.

Jan


author: Alex Koxaras _Relational_
body: [@Jan Lawrence](/t5/user/viewprofilepage/user-id/3749735) the solution is on the KB article I sent on my previous reply. On this article it reads:

* first integrate Jira Server and Confluence Cloud via the page **? \> Applications \> Confluence Cloud integration**

Are you trying to accomplish something else?


Tags: cloud

confluence-cloud
How can I reverse a Confluence page to the legacy editor?
Asked by GUILHERME BRAVO:

Hello guys,

I converted my Confluence page to the new editor, however I need to know how can I reverse to the legacy editor?

Thanks.  
Guilherme Sanches Bravo


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@GUILHERME BRAVO](/t5/user/viewprofilepage/user-id/5108834) ,

welcome to the Atlassian community!

Please take a look to the following article <https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>

Fabio


author: GUILHERME BRAVO
body: Thanks to help [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011), but when I compare the pages, doesn't show me the old version in legacy editor, the two pages appear with the new editor.

Another point is that I already updated some data in the current page version, if have any way to only reverse the editor, for me it's better.


author: Trudy Claspill
body: Hello [@GUILHERME BRAVO](/t5/user/viewprofilepage/user-id/5108834)

Welcome to the Atlassian community!

Go to the Page History and select a version of the page from before you converted it to the new editor. Revert to that older version of the page.

<https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/#Page-versions-and-history>

comments: author: Trudy Claspill
body: The only way to revert back to the old editor for a page that has been updated to the new editor is to restore a pre-new-editor version of the page from the page history. You would need to make the data updates to the page again, so you might want to save a copy of the new version of the page before reverting it.

![Screen Shot 2022-12-27 at 9.28.00 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/232112iC16B9B19D70672DD/image-size/large?v=v2&px=999 "Screen Shot 2022-12-27 at 9.28.00 AM.png")


Tags: cloud

confluence-cloud
How to schedule employee in future
Asked by Kumar, Brijendra 1:

HI,

I am trying to schedule an employee in Dayforce but its allowing me to schedule till June 2023.How can I schedule if beyond June. Is there any setting.

Same issue with Timesheet also. its not allowing me to visit the future dates beyond June 2023.How can I punch in time sheet in future beyond June 2023.

Any suggestion in this regards is highly appreciated.

Thanks,

Brijendra Kumar


Answers:
author: G subramanyam
body: Hi [@Kumar, Brijendra 1](/t5/user/viewprofilepage/user-id/5108679) welcome to the Atlassian community.

Please share the plugin names you are facing issues with for better understanding the query.

comments: author: Kumar, Brijendra 1
body: HI Subramanyam,

Seems like we are on different page. I am referring to Dayforce scheduling page ,where I am unable to schedule an employee beyond June 2023.

I am not sure about any plugin.

Thanks,

Brijendra Kumar


Tags: cloud

schedule

tempo-timesheets
Page Restrictions - individual user restrictions
Asked by Nuno Andr? Silva:

Hello,

We are using Confluence version ([Atlassian Confluence](http://www.atlassian.com/software/confluence) 7.13.5).

We are trying to set space permissions and page restrictions in a way that we avoid using individual user access to the pages, or in other words we want to set all the permissions and restrictions based on groups.

The question is:  
- when I try to edit the page restrictions, of a certain page, my user gets added to the page restrictions individually and the same happens whenever other user edits the page, even though the user had already edit capabilities since he belongs to a group with edit permissions.

Is there a way to avoid the user that is editing the page, to be added individually to the page restrictions?  

Thanks in advance


Answers:
author: WW
body: No. Confluence adds the current user to page restrictions by default so that a page doesn't end up with no one being able to edit or view it.

However, it really doesn't matter. If you're the one editing the page restrictions, you probably ought to have access to the page. You might be in a group, too. You'll still get access to the page either way.

If users who are *editing the page itself* are getting added to the page restrictions as individual users, that's not right. They must have *edited the page restrictions* in order for that to happen.

comments: author: Nuno Andr? Silva
body: Thanks for your answer.  
I understand what you are telling me, and the truth is that, only when editing the page restrictions, the user gets added to the page restrictions with permissions to edit the page.  
When we only edit the page, the page restrictions are not changed.  
Anyhow, this behavior, in our opinion, does not seem to be the correct one, since we are trying to keep everything configured at a group level (trying to avoid individual restrictions) and as stated, even if the user belongs to a group already with permissions to edit the page, it is being added individually to the page restrictions...


author: WW
body: Yeah, you'd have to complain to Atlassian about this.


author: Nuno Andr? Silva
body: Thanks for you feedback!


Tags: confluence-server

permission

restriction

server
Is there any good way to write a contents or comments as anonymous
Asked by ???:

Hello. Thanks in advance.

I just want to create a particular page that all of contents or comment is written as anonymous eventhough they logged in.   
I am not talking about access authority. All the users should access our page after logged-in succefully. But we want to all the contents or comment they upload is written as anonymous to promotes their participants.


Answers:
author: WW
body: Hi [@???](/t5/user/viewprofilepage/user-id/5108777) ,

[@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) is correct. If you enable anonymous access to your **Confluence instance** , then give Anonymous Access **space permissions** to View and to Comment, users should be able to add comments anonymously.

However, you need to make sure you **tell users not to log in to Confluence** if they want their comments to be anonymous.


author: G subramanyam
body: Hi [@???](/t5/user/viewprofilepage/user-id/5108777) welcome to the Atlassian community.

As far as I know, when a user is logged in, they can't post as anonymous user.

But as a Confluence admin, by enabling anonymous access in the "Space permissions" anyone on the internet can access your site anonymously.

comments: author: ???
body: Thanks. I know that.

But what we want is the page that every logged-in user can write the contents or comments anonymously.

You know, when it comes to sensitive questions or survey, the users don't want to leave their footprints..

So i thought if they can give their opinion anonymously.. this page will be more useful.


Tags: confluence-server

server
Is there a way to restrict attachment formats without plugins?
Asked by Sebastian Richards Romero:

We run confluence server 7.3.2

The problem right now is that malicious files can be uploaded, so limiting formats would mean a little step for more security.

I'll be attentive for your answer.

S.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Sebastian Richards Romero](/t5/user/viewprofilepage/user-id/5014919)

I don't think there is a way to restrict attachments without apps. Please see a similar post <https://community.atlassian.com/t5/Confluence-questions/Restrict-attachment-file-types/qaq-p/210045>


Tags: confluence-server

server
o drag a task
Asked by ????? ??????:

Hello everyone maybe someone knows why I'm trying to drag a task  
To another list in the same board I can not drag it until now it was possible


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@????? ??????](/t5/user/viewprofilepage/user-id/2180878) ?

I'm sorry to hear you're having a problem dragging your tasks in Trello, is it a whole list you're trying to move or just individual cards?

You can move cards/lists in two ways, illustrated below for you...

Just like cards, you can click and drag a list to move it within a board.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5491d447e4b034fd48625045/file-JBhKsObMyd.png)

Click and drag lists to rearrange them.

To move a list to a different position on the board, click the context menu in the upper right of the list and then choose "Move List."

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5ad5dda30428630750927e38/file-evfzC5UUHL.png)

You can also move lists to other boards from the list's menu. Click on the current board to select the new target board or adjust the list position by clicking on 'Position'

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/55086b54e4b035cd838e20ab/file-uVJU3rkrfz.jpg)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: ????? ??????
body: Hello everyone maybe someone knows why I'm trying to drag a task  
To another list in the same board I can not drag it until now it was possible
Error in editing the page. What to do?
Asked by Divyajyoti Sarangi:

**Note** - *The version of Confluence used is **7.9.3**.*

![image.png](/t5/image/serverpage/image-id/232041i8AFB840847494978/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Winderson Souza
body: [@Divyajyoti Sarangi](/t5/user/viewprofilepage/user-id/5103200) , welcome to the community.

For this error, I recommend you look at the KB:

* <https://confluence.atlassian.com/confkb/confluence-throws-the-editor-didn-t-load-this-time-error-when-trying-to-edit-a-page-840796639.html>

If the above doesn't solve the problem, then it might be best to open a ticket with support.

comments: author: Divyajyoti Sarangi
body: [@Winderson Souza](/t5/user/viewprofilepage/user-id/4220296) Thank you so much for the greetings.

I will proceed as per your advice.

Will update you accordingly.


Tags: confluence-server

server
Can you add Funtional Roles to a card &create Due Dates based on the Card's Start Date
Asked by Michael Lawrence:

I was looking at using functional Roles more like this, can I do this?

I just upgraded so I could assign individual tasks and dates to tasks but I am having trouble with the following?  
I have three people on the board. I want to assign them roles and responsibilities. So on this Card:

* Michael is the - Seller
* Emilie is the - Agent
* Lori is the - Coordinator

Then I want to have my checklist items assigned based on those roles. For example, Task #1 is assigned to the Seller. This way when I make Michael the seller on this card, all seller tasks are assigned to him. Such as Task #1 just mentioned. Then All Agent tasks are assigned to Emilie and so on and so forth.  
Next, I would also like the due dates on each task to be a certain number of days after the Card's start date. Not specific dates.  
This way, when I copy this card and the checklist, all I need to do are two things 1 assign the roles on the card to users, and 2 set a start date.  
Right now, when I copy a card, it brings over all of the tasks with the previous users assigned and dates used. The users are not always the same as the seller, agent and coordinator often change, and the due dates are also not relevant as they are from the previous transaction.  
Because of this, I have to go in and change the due dates for all 82 items and reassign all 82 tasks depending on the team and start date.  
This is really time-consuming, is there a better way, or how do I get what I want?  
Thanks in advance.


Answers:
author: milynnus
body: [@Michael Lawrence](/t5/user/viewprofilepage/user-id/4654316)

You probably need a custom solution to handle this. At your disposal would be (1) use http request to request for external services (2) webhook to monitor and respond to changes on board/list/card. A detailed study will be needed.


Tags: due-date

role
Setting the date in the chalkboard
Asked by ??????????????:

How to make it so that only the administrator can change the start and end date of a task


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@??????????????](/t5/user/viewprofilepage/user-id/4654423) ?

Welcome to the Community! The only way you could potentially get this to work - depending on your Trello plan - is board permissions. What you are probably looking for is to set all other users to Observers to allow for only the admin to maintain editing rights, however that is only on Trello Premium, please see below...

**Types of Trello Users**   
When it comes to permissions on a board, there are different types of Trello users:

* **Invited Members** - An invited user is someone who has been invited to a board but hasn't yet confirmed their account. Their user icon will appear to be grayed out in the Members area of the board.
* **Board Members** - A 'Normal' member is simply a member of a board. Normal members can edit or add to the board without restrictions.
* **Observers** - An observer is a member with read-only access to a board. (Observers are only available to Workspaces with Trello Premium).
* **Workspace Members** - A Workspace member is someone who has been added as a member of that Workspace. They will be able to see boards that are Workspace visible. Workspace members appear in the Members tab for that Workspace.
* **Guest** - A normal member on the board. Guests are not members of the Workspace that the boards belong to.
* **Board Admin** - A board admin is a member of the board who can do anything on the board. Board admins are marked by the blue and white chevron in the bottom right corner of their avatar.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Vero Rivas
body: Hi [@??????????????](/t5/user/viewprofilepage/user-id/4654423)

Look at this post, maybe can help you

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Cheers
Click and drag cards
Asked by Lisa Nguyen:

Hello,

I just newly join Trello and start to learn how to use Trello. I got a little stuck on click and drag the card up and down in the same list or between lists. I can't do it as instructed while I see other Trello user can do it easily. I have no problem with click and drag a List to move it within a board.

It would be great if any one can help me to give a guidance.

Thank you!

Hoa


Answers:
author: Brant Schroeder
body: [@Lisa Nguyen](/t5/user/viewprofilepage/user-id/4654289) Welcome to the Atlassian Community

You should be able to click on the card in the middle and just drag it around on its current list or to another list. See example below, I was just clicking in the middle of the cards title. Since it is not working what browser are you using?

![capture.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/171354i50060CC04C3BC58D/image-size/large?v=v2&px=999 "capture.jpg")
[card button] doesn't get removed
Asked by Elva Stainthorp:

I created a \[card button\] with the icon "eyeball". After a while, I removed the card button. However, all my cards still display the \[card button\]. My card button doesn't exist, but displays on the card. How do I remove them from my cards??

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/171347iE6682F84629E3920/image-size/large?v=v2&px=999 "trello.png")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Elva! Welcome to the community :) the little eyeball icon you see there on the front of the card is actually letting you know that you're [watching](https://help.trello.com/article/799-watching-cards-lists-and-boards) the card. You can manually watch, or unwatch a card, and you'll automatically become a watcher of a card when you're added as a member or @mentioned in a card. When you're a watcher of a card, you'll be notified of any changes/due dates on that card.
Using Butler to move the weeks todos to a week task board on mondays
Asked by Jen Lindwall:

I am newish to Trello and trying to figure out how to best manage my weekly tasks.

My current thought is that I could set up a rule to have all my tasks with due dates in the coming week (across my 5 boards) moved to a "Weekly Tasks" board. The issue is that I can't figure out how to do this using the current butler tool. If due dates didn't work, I could also have certain lists within each board that all were added to another board on Mondays.

I can figure out how to automatically move something I assign a new due date for the current week but I want something like this "At 8 am on Monday, all tasks due in the coming week will copy to the "Weekly Tasks" board.

Does anyone have suggestions or thoughts on how to make this happen?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Jen! Welcome to Trello :) It is possible to create a rule to copy cards from one board to another and set it to trigger on certain days of the week. You'll need to create a calendar command in Butler - something along the lines of this:  
![calendar command.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/171355i21A5341FAECB4033/image-size/large?v=v2&px=999 "calendar command.PNG")  

I'm not sure how scalable this option is though for a few reasons:  
1. The cards on the master weekly tasks board are not synced with the original cards, so you'll need to duplicate the work across both boards  
2. What happens if you add a new card during the week that's due for the same week?   
3. What happens if something that is due this week gets pushed to another week?  

In the end, your Weekly Tasks board might not be as up to date as you want. It might make sense to build something that's a bit more dynamic  

A few options come to mind:  
1. Create a board that acts as your "Dashboard" and use [Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) to create custom reports on the cards that are due that week across all your boards. When you click into the dashcard, you'll see a list of all the cards due that week.  

2. Use the "[My Cards](https://help.trello.com/article/819-viewing-all-of-your-cards)" view to see all your cards across all boards in one place, then sort by due date to easily see at a glance what's overdue, what's due today, this week, etc.  

3. Use an add-on to create a consolidated report of all your cards. One option is to use [Unito](https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito) to sync **all** cards from all boards into one master board, and then use the calendar view to see what's coming up today, this week, etc.  
Another option is [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) - you can create a dynamic report taking cards from multiple boards and filtering it based on due date. This can also be emailed to you at the start of each week so you get a sort of weekly report on what's coming up this week.  

A few things to think about, so hope that helps!!
Filtering the timeline view for resourcing in Trello
Asked by daniel.rucci:

I want to visualize only subset of my team in the timeline view when I filter down and select only a few members. The purpose of this is so we can more easily identify resourcing avails ("holes" in our schedule that we can use to fill with other work)

However, in Trello, when I select the timeline view and filter by that subset of my team, all the other members are still in the list, it's just that their lines are empty.

Is there not a way to see JUST the people you select in filter view?


Answers:
author: Maria
body: Hi [@daniel.rucci](/t5/user/viewprofilepage/user-id/4654025) , it's Tania from Planyway. If you don't mind giving a try to plugins, perhaps you could check our [power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f) out, it allows you to select which board members to show on the timeline (paid feature, free trial available):

![2021-11-30_15-47-21.png](https://community.atlassian.com/t5/image/serverpage/image-id/171378i8C9CF161190CB3F9/image-dimensions/406x226?v=v2 "2021-11-30_15-47-21.png")

I'm here if any concerns or questions :)


Tags: timeline
Create a board
Asked by ????:

Hello!

tell me please whether i can create a board in a guest space of my business team? What can i do?


Answers:
author: Alex W
body: Hi [@????](/t5/user/viewprofilepage/user-id/4653868), you can only create boards in workspaces you are a member of. You can't create boards in workspaces you're not a member of (i.e. if you're a guest of a workspace you can't create a board in that workspace)
Filter iOS calendar app
Asked by Yossi Stern:

how can I filter the calendar app that's synched with my iOS calendar to only see tickets/schedules assigned to me and not to the entire group ?


Answers:
author: Alex W
body: Hi [@Yossi Stern](/t5/user/viewprofilepage/user-id/4613896) - I'm not aware of any way to filter the iOS Calendar app to assignees, is this what you're trying to do?

comments: author: Yossi Stern
body: yes, this is what i was trying to do. and based on your answer as well as on the research I did it seems you are correct that it is not possible however I am seeing them say that the Planyway app will work for me so I guess I will try that.
Trello app has card update issues
Asked by Igor Ryzhkov:

Contacted the support team ?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Igor Ryzhkov](/t5/user/viewprofilepage/user-id/4653748) ?

Welcome to the Community! Thank you for sharing your issue, to get this in front of the right people and get this resolved as soon as possible I would recommend raising a support ticket directly with Trello support.

You can raise a support ticket here \>\> <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura