youngmon/atlassian-qna huggingface dataset:
Error when cloning from bitbucket repository
Asked by DiogoReis1988:

i'm getting this error when i'm trying to clone from my bitbucket with either sourcetree or git, can any 1 help me? thanks.

here is a link with the problem:

<https://imgur.com/a/sMXEiGr>

[](https://imgur.com/a/sMXEiGr)

cloning error fatal: The remote end hung up unexpectedly 0 GiB \| 5.86 MiB/s

fatal: early EOF fatal: index-pack failed Error(s) during clone: git clone failed: exit status 128


Answers:
author: Mike Corsaro
body: Hello! Could you try the steps listed in the workaround in this post? <https://confluence.atlassian.com/bitbucketserverkb/git-clone-fails-fatal-the-remote-end-hung-up-unexpectedly-fatal-early-eof-fatal-index-pack-failed-779171803.html>

Thanks!

comments: author: DiogoReis1988
body: this is my error: git clone fails after 1 GB  

i cannot stop the bitbucket or change anything in it since its from the company.

and i have no idea what Nginx is :\\, thanks for helping tho, still trying to fix it.


author: Mike Corsaro
body: Okay. The following might work for you:

* Try and clone from Sourcetree again, but under "Advanced Options" set "Clone depth" to 1 rather than 0
* If the repo clone works, and the repo opens, then you should click the "Terminal" button and run the following command:  

      git fetch --unshallow 


author: DiogoReis1988
body: yes, that helped, thank you, but now i only see the master branch, how do i make it so that all the other branches appear?

Thank you very much for all the help so far.


author: Mike Corsaro
body: Try running:

```
git pull --all
```

in your terminal. [You might find this thread helpful.](https://stackoverflow.com/questions/21277806/fatal-early-eof-fatal-index-pack-failed)


author: DiogoReis1988
body: $ git pull --all  
Fetching origin  
Already up to date.  

i'll take a look into that threat thank you


author: vatsalay_khobragade
body: i've tried it, but it's not working.


Tags: bitbucket
Source Tree crashes on start and after config reset (OSX 10.13.4)
Asked by Jake Greenwood:

Ive started to have the issue where Source Tree will crash immediately after start, after a google i've reset the config file via terminal using:

"**`defaults delete com.torusknot.SourceTreeNotMAS"`**

After this Source Tree then starts, I log in and everything appears good. Until I try to switch repositories and it seems as soon as it communicates with the remote it crashes again, and now just crashes immediately on open.

Ive tried source tree versions 2.7.1 .2 .3 and .4 but all behave in the same way.  

Thanks in advanced for your help,  
Jake.


Answers:
author: Manju
body: We are investigating the crash with <https://jira.atlassian.com/browse/SRCTREE-5762>. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer


Tags: crash

mac
Invalid format date rfc2822 StarTeam for starteam repo
Asked by Francesca Bersanetti:

When i try to clone a StarTeam repository from SourceTree i receive the error for the format date.

Where i have to set the format date ?

![Screenshot_2.png](/t5/image/serverpage/image-id/23925iEDA5AC8084255C8D/image-size/large?v=v2&px=999 "Screenshot_2.png")![Screenshot_1.png](/t5/image/serverpage/image-id/23924i9E50547EBCA2D993/image-size/large?v=v2&px=999 "Screenshot_1.png")


Answers:
author: Mike Corsaro
body: Hello! Could you try running the clone command from the command-line? It looks like git might be crashing -- that "fast_import_crash_7560" in the ".git" folder might be worth looking into

comments: author: Francesca Bersanetti
body: Hi,

i try from command line command:

git clone starteam://ima02sp071.ima.group:49216/GitProject

Receive same error.

The file "fast_import_crash" isn't exist anywhere :(


Tags: git
Source tree closes itself in mac os High sierra
Asked by bcarvajal:

Source tree closes itself in mac os High sierra


Answers:
author: Tyler Harris
body: Yeah we're seeing the same thing. Looks like they have a bug on it:

<https://jira.atlassian.com/browse/SRCTREE-5769>

comments: author: Manju
body: We are investigating the crash. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer


author: bcarvajal
body: Thanks I deleted browser.phlist because I did not find Image Cache and it worked , but I don't know how much longer.

When you fix the bug , please send me the notification .

Thanks.


author: sjferwerda
body: Removing ImageCache does not help me. SourceTree crashes a few seconds after opening. Have not tried restarting my MBP, but skeptical that would help in this instance. Let me know if you need any debug info. Thanks!


author: Patrick Bush
body: Steve you can also try opening SourceTree without a network connection, then deleting the image cache. After I did this, I haven't had the crashing issues and was able to get back to work.


author: sjferwerda
body: Thanks for the suggestion [@Patrick Bush](/t5/user/viewprofilepage/user-id/290554) I just disabled my network connection, then opened ST, reconnected to the network and checked for updates. Just downloaded the bug fix release 2.7.5. No crashes now. :-)


author: bcarvajal
body: [@Patrick Bush](/t5/user/viewprofilepage/user-id/290554) that was the solution , thanks
Installation stuck on Registration successfull
Asked by tiaanvoges:

Hi,

I'm trying to install Source Tree on a a Mac Running 10.13.4, after logging into my Atlassian account the continue button does not take me to the next step.

I uninstalled the app and reinstalled.

Also I've cleared all previous set preferences.


Answers:
author: lasyin
body: Figured I would chime in incase you haven't found a fix as I was having this problem and found a fix that worked for me.

If you're using some sort of proxy or DNS server, try setting up Sourcetree without it.

In my case, resetting my DNS to it's default value worked for me (I was using a different DNS server and it appeared to be blocking Sourcetree).


author: Ana Retamal
body: Hi Tiaan! Can you send us a screenshot of the step where you get stuck? Also, have you checked the logs to see if there's any additional information there? On Mac, the SourceTree logs can be found by opening the Console application (`Applications >> Utilities >> Console`) and searching for entries related to "SourceTree".

Let us know!

Ana

comments: author: Will Gauthier
body: Hi Ana,

I have this same issue of the next button on the registration successful screen not taking me anywhere after logging in with my Atlassian account.![sourcetreeRegistrationSuccessfulStuck.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/24938i21C7D874EDBEAF62/image-size/large?v=v2&px=999 "sourcetreeRegistrationSuccessfulStuck.PNG")I'm on Windows, and here is the entry from my SourceTree logs from the time I was trying to install:

ERROR \[2018-06-19 17:34:50,118\] \[1\] \[SourceTree.Notifications.NotificationsManager\] \[PushFlagNotification\] - Unable to push notification  
System.IO.FileNotFoundException: Could not load file or assembly 'System.Xml.ReaderWriter, Version=4.1.1.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.  
File name: 'System.Xml.ReaderWriter, Version=4.1.1.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ---\> System.IO.FileNotFoundException: Could not load file or assembly 'System.Xml.ReaderWriter, Version=4.0.10.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.  
File name: 'System.Xml.ReaderWriter, Version=4.0.10.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a'

WRN: Assembly binding logging is turned OFF.  
To enable assembly bind failure logging, set the registry value \[HKLM\\Software\\Microsoft\\Fusion!EnableLog\] (DWORD) to 1.  
Note: There is some performance penalty associated with assembly bind failure logging.  
To turn this feature off, remove the registry value \[HKLM\\Software\\Microsoft\\Fusion!EnableLog\].

at NotificationsExtensions.BaseElement.GetContent()  
at SourceTree.Notifications.NotificationsManager.PushNativeNotification(IFlagNotification notification)  
at SourceTree.Notifications.NotificationsManager.PushFlagNotification(IFlagNotification notification)


Tags: install

mac
Sourcetree not opening on Mac version 10.13.4
Asked by trstaley:

I recently upgraded my mac to version 10.13.4. Sourcetree is now failing to open.

I was running a version from 2015 and have also tried the very latest version. Results are the same.

Below I have provided a partial section form the apple report. I would appreciate any help in resolving this issue.

Process: Sourcetree \[1170\]  
Path: /Applications/Sourcetree.app/Contents/MacOS/Sourcetree  
Identifier: com.torusknot.SourceTreeNotMAS  
Version: 2.7.4 (175)  
Code Type: X86-64 (Native)  
Parent Process: ??? \[1\]  
Responsible: Sourcetree \[1170\]  
User ID: 501

Date/Time: 2018-06-06 09:04:26.822 -0400  
OS Version: Mac OS X 10.13.4 (17E202)  
Report Version: 12  
Anonymous UUID: 73C72463-CD3F-F1E2-6E09-7C60978080AE

<br />

Time Awake Since Boot: 1400 seconds

System Integrity Protection: enabled

Crashed Thread: 5 Dispatch queue: com.apple.root.default-qos

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)  
Exception Codes: 0x0000000000000001, 0x0000000000000000  
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4  
Termination Reason: Namespace SIGNAL, Code 0x4  
Terminating Process: exc handler \[0\]


Answers:
author: Jeppe Skovsgaard Christensen
body: Same here. It keeps crashing a few seconds after launch. I have tried installing Sourcetree again but that didn't help. :(


Tags: bitbucket

bitbucket-server

server
SourceTree crashes on start
Asked by bogdangheorghe:

Hi,

I've been trying for a few hours to find a solution for this issue but no luck so far.

I had SourceTree 2.7.3 installed on macOS HighSierra 10.13.5 and the app keeps crashing on start without any error.

I updated it to 2.7.4 but the result is the same.

And I don't like the idea of uninstalling it since I have some uncommitted changes left.

Here is an error log: <https://pastebin.com/hWF82GgQ>

Any ideas?

LE: I managed to find out what is causing this (apparently).

The problem seems to be with the browser.plist located in \~/Library/Application Support/SourceTree.

Deleting the file allows SourceTree to start without any local bookmark but if I try to add a local repository, the app crashes.


Answers:
author: Eldon Ahrold
body: I'm also having this problem, with pretty much the exact same stacktrace.

I did find a hacky work-around, turn off your network connection before launching SourceTree. Once launched, you can turn it on and it seems to work OK.

comments: author: bogdangheorghe
body: Thanks for the info. However, it seems 2.7.5 was released and now it's working.


Tags: mac
How to prevent tabs from reloading when switching tabs?
Asked by James Spielvogel:

I was running version 2.3.5 of SourceTree, then I went to options/update from within SourceTree and updated to 2.6.3 (Windows).

Now, every time I click on a different repository tab, it clears the graph and tries to reload everything. It used to preserve the contents of the tab so I could switch between tabs quickly.

Now, the program is unusable. If I switch between tabs, it just accumulates more load operations resulting in waits of upwards of 20-30 seconds to view anything. Is there a setting to turn this auto-reload behavior off when switching tabs? I noticed the behavior persisted after downgrading as well, so I figured it might be some kind of configuration setting tripped on by the new version, but I cannot find any setting that seems to control it.  

Also note that the settings toolbar, advanced options for auto-refreshing (both of them) have no effect on this.


Answers:
author: James Spielvogel
body: I rolled back to version 2.3.5 and I'm sticking with it indefinitely. Higher versions like 2.6.3 are completely screwed thanks to whoever decided it would be a good idea to completely unload tabs when switching between tabs. THIS IS AS BAD AS IF YOUR WEB BROWSER DID THIS. Can you imagine if every time you clicked on a different tab you had open, the screen was just white and completely loaded the page anew, losing wherever you were, and taking like 2 to 5 seconds before you even see anything?
Sourcetree Continuous Crash on Mac 10.13.4
Asked by rainwiz_fifthbeat:

I've just updated sourcetree and it crashes at any opening.


Answers:
author: Manju
body: We are investigating the crash with <https://jira.atlassian.com/browse/SRCTREE-5762>. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/

Thanks for your patience!

Manjunath

Sourcetree Mac Developer


Tags: mac
Sourcetree keeps crashing on launch.
Asked by Daniel Powell:

When I launch sourcetree it quits unexpectedly, we've tried downgrading to a previous version, removed preferences, removed folder from application support, restarted machine etc etc

We are running 10.12.6 Sierra

However, after a bit of digging around, we've found a file in the .git folder called:

sourcetreeconfig

If I delete this file and restart source tree, it works and another sourcetreeconfig file is created.

**Example of sourcetreeconfig before deleted:**

remoteProjectLink0.remoteName=origin  
showBuildStatus=1  
remoteProjectLink0.type=0  
remoteProjectLink0.username=USERNAME  
savedIncoming=0  
disablerecursiveoperations=0  
remoteProjectLink0.identifier=USERNAME/PROJECTNAME  
remoteProjectLink0.baseUrl=<https://www.bitbucket.org>  
autorefresh=1  
savedOutgoing=0  
lastUsedView=1  
autorefreshremotes=1  
lastCheckedRemotes=2018-06-06 09:58:31 +0000  

**Example of sourcetreeconfig after being recreated on app launch:**

autorefresh=1  
savedIncoming=0  
lastUsedView=1  
savedOutgoing=0  
lastCheckedRemotes=2018-06-06 09:57:24 +0000  
disablerecursiveoperations=0  
showBuildStatus=1  
autorefreshremotes=1

I know I could delete this file everytime I want to download one of the projects, but is there a solution to this?

UPDATE

This doesn't work now, even though we've deleted, it's not recreating the config file.

Thanks

Dan


Answers:
author: Manju
body: We are investigating the crash with <https://jira.atlassian.com/browse/SRCTREE-5762>. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer


author: Daniel Powell
body: Solution here to downgrade to 2.3.2 fixed it for me : <https://jira.atlassian.com/projects/SRCTREE/issues/SRCTREE-5770?filter=allopenissues>

Bigger thread with same issue: <https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-crashes-on-startup-on-MAC/qaq-p/813621#U813696>
App is down
Asked by AccessDenied80:

Mac os ver 10.13.5

Last sourcetree - in window repositories app is crashed.


Answers:
author: Manju
body: Please feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/ for now. We are investigating this crash and will have an update soon.

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer


Tags: mac
Total meltdown on MacOS ... SourceTree quits unexpectedly
Asked by Michael Mossey:

I can no longer use SourceTree on macOS Sierra. It quits immediately after opening. I tried several versions of SourceTree including the most recent, and mostly they don't even show the log page but just exit immediately -- but an older version did let me see the logs. However they are too long to post in this message. Please advise.  


Answers:
author: ghostofwinterfell
body: +1

Same issue here. Tried all the SourceTree apps on Mac OS Mojave 10.14.5

Quits immediately

comments: author: SS
body: Same issue, SourceTree's latest update doesn't work with Mojave 10.14.6.


author: Manju
body: Please feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/ for now. We are investigating the crash and will have an update soon.

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer


author: mimo42
body: +1
SourceTree crashes Mac OSX 10.13.4 SourceTree 2.7.4
Asked by ssebastian:

I've been running SourceTree for years but now it keeps crashing. I've tried running "defaults delete com.torusknot.SourceTreeNotMAS" from terminal and it will start, but crashes shortly after and then keeps crashing at startup.

"SourceTree quit unexpectedly.


Answers:
author: Thomas Schlegel
body: Have a look here:

<https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-crashes-on-start-after-adding-a-new-repository/qaq-p/814532>

The Atlassian Team is investigating.


author: Justin Black
body: Keeps happening for me as well. Need a solution ASAP.


author: Culibo Admin
body: Same goes for me... duh


Tags: mac

startup
Using the new database feature, converting or importing tables into a database.
Asked by Ben Robson:

With the new database feature that is in Beta, is there a tool or feature that can allow you to convert or import tables into a database.


Answers:
author: Marc - Devoteam
body: Hi [@Ben Robson](/t5/user/viewprofilepage/user-id/5409352)

Welcome to the community.

If I go over the options there currently are there is no option for import.

<https://support.atlassian.com/confluence-cloud/docs/create-and-edit-databases/>

You are able to use it in the current closed beta.

I suggest you provide this as feedback.


Tags: cloud

confluence-cloud
Gantt chart displaying duration in minutes instead of days
Asked by Paul Curtis:

I'm using the Ricksoft plugin for making a Gantt chart in Confluence. I've imported an mpp file, and it automatically calculates all the durations as minutes. I can change individual tasks to days, but the aggregated value still converts to minutes. Is there any way to fix this without starting the chart over from scratch?


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Paul Curtis](/t5/user/viewprofilepage/user-id/5409278) and welcome to the Atlassian Community!

Linh here from the Ricksoft team, we've had a quick check on our side, the duration of the imported mpp tasks are diaplyed in days as expected.

We'd need more details from you to troubleshoot the issue. Please could you raise a support ticket here and our team will assist you right away.

<https://ricksoft-support.atlassian.net/servicedesk/customer/portal/37>

Cheers,

Linh


Tags: addon-jp.ricksoft.plugins.wbsgantt-for-jira

cloud

confluence-cloud
How to add a table row in parent page with the details of each child page that I create
Asked by Arunkumar Mohan:

I have a parent page and will be creating multiple child pages. So based on the child pages that I create, I would need my table (individual rows) in the parent page to be populated with information from each of the child pages that I create.


Answers:
author: Kristian Klima
body: Hi [@Arunkumar Mohan](/t5/user/viewprofilepage/user-id/4621430) Open the parent page and insert the Database macro.

This creates a table that you can customize to display a list of pages and their details.

![2024-01-19_09-15-40.png](https://community.atlassian.com/t5/image/serverpage/image-id/301410iF03CD67D4AF2D22F/image-size/large?v=v2&px=999 "2024-01-19_09-15-40.png")


author: Rebekka Heilmann _viadee_
body: Hi [@Arunkumar Mohan](/t5/user/viewprofilepage/user-id/4621430)

is there a specific reason why you need a table? The "Child pages" macro can be set to show direct children only.

What is the end goal with the table? Maybe there are some other options if we know what you want to do exactly.


Tags: cloud

confluence-cloud
Can't Access Confluence. error code g7s4p
Asked by ???:

I can't access my confluence page with error g7s4p from today morning. and refesh the page does not work too. Sometimes when it works, it operate too slowly. please fix it.


Answers:
author: Kai Fung Chong
body: Confluence is having an active incident as of now. You could refer to <https://status.atlassian.com/> for the latest status.


Tags: cloud

confluence-cloud
Confluence Spaces Migration
Asked by Jibranth Saldivar:

Hi, I'm being part of a Confluence migration from Cloud to On-Prem server, we're migrating spaces and by the time we import them all diagrams and images are not displayed... by reading articles it seems that at the time you add a diagram/image to a confluence page the page Id is attached to it.

Is there any way of update page Ids for all those imported confluence pages containing diagrams/images with a single command avoiding doing it one by one?


Answers:
author: Barbara Szczesniak
body: [@Jibranth Saldivar](/t5/user/viewprofilepage/user-id/5399176) are you migrating from Cloud to Server or Server to Cloud? Just looking to clarify, since support to Confluence Server is ending in a few weeks.

![ConfluenceServerSupport.png](https://community.atlassian.com/t5/image/serverpage/image-id/301775iA18B18C4B5CA7A76/image-size/large?v=v2&px=999 "ConfluenceServerSupport.png")


Tags: cloud