youngmon/atlassian-qna huggingface dataset:
Do mentions only work for users in the confluence-users group?
Asked by Shaun Hines:

*This question is in reference to Atlassian Documentation: [Unable to @ mention certain users in Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=779165995)*

Based on my testing mentioning a user within a confluence page using '@\<user\>' only resolves the usernames of users belonging to confluence-users.

Should I be able to mention a username, with @ \<user\>, contained within the synced active directory database, when that username is not within the confluence-users group?


Answers:
author: Nic Brough -Adaptavist-
body: They will only send mail to people who have permission to see the page they're being mentioned on.

comments: author: Shaun Hines
body: I adjusted my question which had a bunch of typos....when you mention a user within a page using '@user', I assume it emails that user about the mention, but my question is whether you are able to mention user who say has not logged into confluence yet (so they aren't in the confluence-users group), but exists in the synced active directory database?


author: Nic Brough -Adaptavist-
body: If that user can see the page they are mentioned on, then they should be emailed (after sync)


author: Bill Bailey
body: As long as they are a part of the confluence-users grouped AND that group has synched with Confluence, then you can mention them.


author: Shaun Hines
body: Thanks, that's what I suspected


Tags: documentation
Cannot create New Space with https redirect from F5
Asked by Jarryd Anderson:

Hello,

We have Confluence 5.10.7 setup on-premise server using an MS SQL 2016 database. The URL is configured to http. We use F5 to redirect all http requests to https. It works fine, but with the redirect enabled users on our external network can no longer create spaces, it just hangs.

image2016-10-4 14:52:30.png

Any suggestions?

[](https://community.atlassian.com/t5/Confluence-questions/Cannot-create-New-Space-with-https-redirect-from-F5/qaq-p/162021?attachment-id=1049){#link_11900932233cf2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/27130/1/image2016-10-4%2014%3A52%3A30.png){#display_11900932233cf2_0}


Answers:
author: Paul Stallworth
body: If you base URL doesn't match what's coming in from the F5, you're going to have a bad time. If you have the F5 doing HTTP to HTTPS redirection, then the URL is going to be HTTPS when it hits Confluence, which is going to differ from the HTTP base URL and cause problems.


Tags: confluence-administration
Scheduled Jobs are Not running
Asked by clem:

Hi,

For some reason the scheduled jobs for confluence are no longer running. I also can not run them manually from the admin console of confluence. Selecting run does not seem to have any affect.

Is there a way I can find out if one of them is stuck? Where are the jobs stored in the database?

Thanks,

Cynthia


Answers:
author: Nic Brough -Adaptavist-
body: Start with a look at the log file - what does that say when you try to run one?


Tags: confluence-administration
how to cancel backup in confluence
Asked by Keith Weinheimer:

is it possible to cancel the daily backup job running in confluence?


Answers:
author: Nic Brough -Adaptavist-
body: No, it can't be stopped without stopping and restarting confluence.

comments: author: Keith Weinheimer
body: bummer, thanks anyway


author: Keith Weinheimer
body: meaning the job is already running and one wants to cancel it without stopping confluence


Tags: confluence-administration
can outside users collaborate on confluence
Asked by Jennifer Dozar:

I am looking at possibly pitching Confluence to my department head for an option for a collaboration tool. But I suspect we need to make sure outside users can access the environment for presentations and information (customers or outside vendors we deal with). We have many Linux users, so webex (which was requested) is not really a good option for all users in the company. What kind of access could/would someone not within the company have, if invited for a presentation within confluence?


Answers:
author: Nic Brough -Adaptavist-
body: If you expose the system to the internet, then your users can have whatever access they need - they'll be able to log in and colloborate as though they were in your company. Some people will layer extra access control in front of that, by using a proxy that people have to log in through, but that's a network trick, not a Confluence thing.


Tags: public
Get creator full name in user macro
Asked by Pavel Potcheptsov:

There is [getCreatorName](https://docs.atlassian.com/com/atlassian/confluence/atlassian-confluence/latest/com/atlassian/confluence/core/ConfluenceEntityObject.html#getCreatorName--)`()` method which returns login name.

Is there a way to get a Full Name of page creator?


Answers:
author: Ajay Singh _Appfire_
body: Can you try getCreator().getFullName() and see if it works?

Following is an example :-

```
ContentEntityObject ceo = pageManager.getById(pageID);ceo.getCreator().getFullName();
```

<br />

comments: author: Pavel Potcheptsov
body: This code in used macro returns full name of creator. Thanks.

```
## @noparams$getCreator().getFullName()
```


author: AURA, s.r.o.
body: $content.getCreator().getFullName()


author: Guilherme V.
body: There's the getDisplayName() method too.


Tags: confluence-administration
create your own blueprints
Asked by VassilisZ:


Answers:
author: David Skreiner
body: As usual, Atlassian has very good documentation on Blueprints:

<https://confluence.atlassian.com/conf59/blueprints-792498905.html>

The page includes a link to the Blueprint writing tutorial.

<https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/write-an-intermediate-blueprint-plugin>

Does this answer your question? (I really recommend using the web site "google.com" btw.)


Tags: confluence-administration
Upload a lot of profile pictures
Asked by Yanick Belart:

Hi there

We have thousand of profile picture which we would like to upload as easy as possible. Is there any way to do that? Unfortunately, I did not find a solution yet. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad") Remark: We know which picture belongs to which user.

Best regards,  
Yanick


Answers:
author: Stephen Deutsch
body: Hi Yanick,

Although there is no option in the interface to do a mass upload of profile photos, there is an API call that lets you upload profile pictures en masse, so I don't know why people aren't aware of it. I used a small python script to do so for our needs, but Davin Studer released a nice application that can handle the uploading. You can find the download here:

<https://bitbucket.org/fredclown/confluence-profile-photo-uploader/downloads>

Information about how to use it is here:

<https://bitbucket.org/fredclown/confluence-profile-photo-uploader>

comments: author: Yanick Belart
body: Worked perfect - thanks Stephen! Made my day.


author: Guilherme V.
body: Hey Yanick,

Confluence doesn't have that option. Only the users will be able to upload their own profile picture. We actually have an improvement ticket open:

- <https://jira.atlassian.com/browse/CONF-14368>


author: Ranganath HV Gowda
body: Hi,

This feature is not available in JIRA.

All your users either sync through AD or LDAP so their profile pictures should be loaded from ase(AD or LDAP), unfortunately we do not store user pictures in AD and LDAP, so that won't work here.

Also this is something user should do to manage their profile, instead of Administrator to act on it.

comments: author: Yanick Belart
body: Hi Ranganath  
Thanks for your message. It is Confluence, not Jira. When you have to have migrate all users from another intranet-application (non-atlassian), you should be able to upload thousands of profile pictures as an administrator. In addition, we use the API to create, manage and delete the users.   
Best regards,  
Yanick


Tags: confluence-administration
Is it possible to restrict 'user email visibility' to specific wiki spaces?
Asked by Nicolas Casel:

In the Confluence 'General Configuration' / 'Security Configuration', the 'User email visibility' parameter is **set for all wiki spaces**.

As I would like to enable users email addresses visibility **only for specific wiki spaces**, is there a workaround?


Answers:
author: Sebastien BLANDIN
body: Hi all,

This feature would help a lot for our organisation too.

Would it be possible to define this email visibility setting at a space level?

Many thanks for your feedback

comments: author: Nicolas Casel
body: Hello Sebastien,

We already have requested for this to Atlassian:

<https://jira.atlassian.com/browse/CONF-46420>


author: Open Europa Wikis Team
body: up


Tags: confluence-administration

email

visibility
[Confluence] JIRA Notifications show HTML tags
Asked by Lucas Molenaar:

In Confluence all JIRA notifications contain HTML tags, most likely because in JIRA we use the JEDITOR addon for rich text in comments. Is there a way how we can make sure the correctly rendered notifications are displayed?


Answers:
author: Thomas E. White
body: I am also having this issue with JIRA ServiceDesk and Confluence. We use JEditor, and the events show in the calendars with HTML tags. I posted a ticket on the JEditor website, as no one responded to your question:

[++https://jeditor.zendesk.com/hc/en-us/requests/1724++](https://jeditor.zendesk.com/hc/en-us/requests/1724)

Fyi


Tags: addon-com.jiraeditor.jeditor

confluence-administration
Confluence static content style
Asked by SIX DGI:

Hello

We're using Confluence's tomcat engine to serve generated static web content as described in the following article:

<https://confluence.atlassian.com/confkb/how-to-use-confluence-to-serve-static-content-677282407.html>

I'm well aware that this feature is not covered by your support, as it primarily concerns tomcat rather than confluence. However our problem is NOT with tomcat, but with confluence:

**Contrary to what is mentioned in above article Confluence indeed does apply it's style to the static content** . The HTML Files are **NOT** rendered as is, in fact the custom style sheet in the original head-tag gets replaced by the one from Confluence and the actual content does not format properly.

We found a workaround for that issue by including a second stylesheet desclaration in the body rather than the head, but **starting with Confluence 5.9.9. matters got even worse. When using Chrome 53.x the html document get's completely scrambled**, instead of one we have now three html tags etc.

**Is there a way to make sure Confluence does not tamper in any way with the html documents**, so that tomcat can deliver them exactly as they were generated? As mentioned this is supposed to be the case according to your know-how article, but that is clearly not what's happening.

BTW rendering the static content locally without involving Confluence works as expected, there is nothing wrong with the generated HTML code (in our cases generated by Taskjuggler).

Best regards

Daniel


Answers:
author: Jonas Andersson
body: Confluence isn't really the best choice of webserver and in release-notes they even recommend you to no add other workloads to the tomcat server. IMHO It would make more sense setting up a webserver elsewhere to make sure your content layout is retained. Needless to say you can have your own content on an apache server on the same machine, and use rewrite rules to distinguish what server the request should get a response from, but doing so will complex your setup and confuse support if help is ever needed. You are better off just setting up such solutions in it's own environment and inline content using the HTML plugin.

comments: author: SIX DGI
body: Thanks for answering. I agree, that using a dedicated Apache would obviously avoid all these pitfalls and that is indeed what we intend to do in the long term. But it does not answer my original question, if the Confluence/Tomcat service we already have in place can be reconfigured so that it works as advertised and does not interfere with the static content at all.

In the short term this would be preferable to us, since it is a much more 'lightweight' setup. As you mentioned yourself, your suggestion - while being more robust and mainstream - is also more complex (also without optional proxy/rewrite rules).


Tags: confluence-administration
Confluence space export import
Asked by ajinkya bhosale:

Hi,

I am trying to export space pages in html format from one server to another. But imported pages does not store in tree like structure as in previous server. also unable to import macros/images.

linking between the pages is not working

Any solution ??

I want to move my all pages of particular space from one server to space created in another new server, also I want all the content of Pages like images, pdfs, linking between the pages, macros used.

Please suggest any solution.

Thank \& Regards,

Ajinkya Bhosale


Answers:
author: Nic Brough -Adaptavist-
body: HTML exports are not suitable for transferring spaces between servers. Try XML instead.

comments: author: ajinkya bhosale
body: Hey Nic, thanks for the response. I tried to import data in xml format but it also does not work on server.


author: Hemant
body: What are the issues?

Thanks,

Hemant


author: Nic Brough -Adaptavist-
body: Yup, "it does not work" tells us nothing about what is going wrong. All I can say to that is "it works fine for me". So what are you doing differently to me?


Tags: confluence-administration
Is it intentional that all files will be part of the zip even if a filter is setup?
Asked by Ren? Hartwig:

*This question is in reference to Atlassian Documentation: [Attachments Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=97911315)*

The macro allows it to configure a regex-filter, so only a part of the files will be shown, but if the 'download all' link is clicked, this filter doesn't have any effect. It would be a lot nicer if the filter would also work in this case.


Answers:
author: Rodney Hughes
body: I have a similar requirement for selective download ... based on the Attachment macro filtering the list by partial file name

refer my question

<https://answers.atlassian.com/questions/43556074>


Tags: attachment

documentation
next release
Asked by Himani N:


Answers:
author: Nic Brough -Adaptavist-
body: There will be one, yes.

comments: author: Himani N
body: Hi Nic,

Thanks for your answer. Do you know when the next release is expected. We are waiting to upgrade and would like to hold, if the next upgrade is just around the corner.

Please advice.


author: Nic Brough -Adaptavist-
body: Yes, "when it's ready". That's the only solid answer you'll get from Atlassian.

You can usually get a feel for it from their issue tracker, blogs, announcements and so-on, but they rightly refuse to release something that they don't feel is ready, so they won't give you a fixed date.

Except... around this time of year. The Atlassian Summit is next week - this often prompts a swathe of major and minor releases and beta stuff. I can't say that there will be any particular release of any one product, but I would recommend waiting until next Friday (14th) to see what is announced and released!
Incremental Syncs not syncing Disabled users
Asked by Michael Cross:

We have a 5.9.3 instance that is using an Active Directory (Read Only) instance to sync users from. If someone is disabled in the AD instance the incremental syncs do not seem to pick this up. This is also happening the other direction where is someone was disabled in AD, and that gets synced to Confluence, then reenabling them will not sync back to Confluence.

Is there a way to fix this behavior or is there some way to force/trigger a full sync?


Answers:
author: Michael Cross
body: It is setup as: Microsoft Active Directory (Read Only, with Local Groups)


author: Steven F Behnke
body: What directory type do you have it connected with?

I am under the impression that this is a known problem with the Delegated Authentication connector.


Tags: confluence-administration

user-directory

user-management
embed confluence macro in draw.io
Asked by Brian Walker:

Trying to embed confluence macros inside of draw.io objects. I've tried pasting the raw html for the macro into a text box with the html mode enabled, but when I go back to view mode the macro renders as blank white space. If I try the same procedure with an img tag the image renders correctly.

Any help would be appreciated.


Answers:
author: David Benson _draw_io_
body: No, that's not possible. What effect are you trying to achieve?

comments: author: Brian Walker
body: Trying to create dynamic drawings that update when things change in JIRA or confluence. I'll just script it with an SVG library. Thanks for getting back to me though.


author: David Benson _draw_io_
body: Interesting concept. Could you give me an example of a data source?


author: Brian Walker
body: If I tell you, will you make it? :smile:


author: David Benson _draw_io_
body: Most likely after you tell me I'll go to bed. But when I get up in the morning I will be interested in data-driven diagrams in Confluence still. I'll certainly attempt it if the use case is of fairly general interest.


author: Brian Walker
body: A couple of graphs which would be of interest. Using JIRA links to create dependency graphs in Draw.io, so that you can visually inspect the status of those dependencies. An org chart that automatically updates when the org changes. A simple case, would be a drawing box that takes its formatting information based on the state of a JIRA issue (accepted vs. rejected, or complete vs. incomplete). With that macro, it would be easy to build custom views of project status if the team is using JIRA to track tasks.


author: Joseph Pereira
body: Very interesting! Has this been developed in any way?


author: David Benson _draw_io_
body: No, this is a plugin in it's own right, it's not something that would go into draw.io.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

draw.io
Date picker not working in Confluence Cloud
Asked by Kirk Fahlberg:

The date picker function is not working in our instance of Confluence cloud. I have tried entering in the // keystrokes in Chrome (53.0.2785.116 m) , IExplorer (11.187.14393.0) and Firefox 49.

I've also tried entering in the date value in the format indicated in the help documentation dd/mm/YYYY
6incomplete//10/1/20177incomplete due on //10/01/20163incomplete due on //10-01-20164incomplete //11/11/2016


Answers:
author: Taulbee Davis
body: I created a support ticket for us: <https://support.atlassian.com/servicedesk/customer/portal/23/JST-233265>


author: Taulbee Davis
body: We are experiencing the same issue with Confluence Cloud. Is there an existing support ticket for this?


author: Mindy Whitehill
body: I was able to edit in the field and change the date as a temporary solution. Still no function with the calendar.

image2016-10-26 8:37:37.png  
[](https://community.atlassian.com/t5/Confluence-questions/Date-picker-not-working-in-Confluence-Cloud/qaq-p/132501?attachment-id=3339){#link_11864e8bd77a60}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22003/1/image2016-10-26%208%3A37%3A37.png){#display_11864e8bd77a60_0}


author: Milo Test
body: Have you created a support ticket?


Tags: cloud

confluence-cloud
How to delete an attachment to a meeting note (Confluence)
Asked by Michelle Morrissey:

We use Confluence to manage meetings.  
I have created an agenda and attached files.  
I created a copy of that agenda (to carry over actions and notes) but the attachments carried with it and I cannot delete them from the copy.  
When I clicked on the attachments button in the dropdown menu it does not provide a delete option (looked in View, Properties etc.)  
I tried searching the Atlassian help pages and nothing came up for "delete attachments" in any area I could find.  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-delete-an-attachment-to-a-meeting-note-Confluence/qaq-p/180740?attachment-id=10443){#link_11864e8850dab3}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/30256/1/Untitled.png){#display_11864e8850dab3_0}


Answers:
author: Milo Test
body: Did you try:

1. ??? --\> **Attachments**
2. Click **Delete** on the row of the attachment in question

comments: author: Michelle Morrissey
body: Thanks, Milo.  
I do not have a 'Delete' button/option on the Attachments page. Could it be a permission level issue?  
I explored View, Edit and Properties.

<br />

Screenshot attached.   
Untitled.png


author: Milo Test
body: That is exactly the issue. Attachments Add and Delete are separate permissions:

image2016-10-3 14:10:15.png


author: Rodney Hughes
body: Yes - this is a setting of what your personal access Permissions allow you to do - Adding and Deleting Attachments are two different settings.

So you need to contact your system administrator to have your Permissions expanded if that is what they want to allow you to do.


Tags: confluence-administration
Where are my draw.io drafts saved?
Asked by Steven Weiss:

I was in the process of creating a draft confluence page, including a draw.io diagram. The page was mistakenly reloaded, and I cannot find the draw.io draft.

Any ideas on where it could be located?


Answers:
author: David Benson _draw_io_
body: Is this for Confluence Server or Confluence Cloud?


Tags: draw.io
Restrict Confluence-admins from pages?
Asked by Johan S?derstr?m:

Is there any way to restrict Confluence-admins from pages so only the users that are added to the page can see it?


Answers:
author: Nic Brough -Adaptavist-
body: Yes and no. Your restrictions will hide the page from an admin as though they were any other user. They won't return search results, "don't have permission to see this" messages, and so-on.

But admins always have the ability to see that restricted pages are there in a space and change those restrictions.


author: Johan S?derstr?m
body: Thank you for quick answer!