youngmon/atlassian-qna huggingface dataset:
How to disable Confluence mobile v5.1?
Asked by Carlos Reyes:

G'Dat Confluence Gurus,

I know that I have the mobile interface activated in my Confluence v5.1.5 because I can see it in my iPad. I wonder how to disable it. According the Atlassian documentation:

"**The mobile functionality is provided by a plugin called the 'Confluence Mobile Plugin'. To remove the functionality from your site, you can disable the plugin**"

However I can not locate or see the "Confluence Mobile Plugin" when I go to manage add-ons so I can disable it. Is there any other place to look besides "Manage add ons" under Atlassian Marketplace in my Admin panel?

The idea is to disable the mobile interface in my Confluence v5.1.5 instance

I appreciate any clue

Regards

Carlos


Answers:
author: Carlos Reyes
body: Oh never mind. I have to clear the filter from "User installed add ons " to all ad-ons and alas there it is!

comments: author: ravi
body: Hey do you a similar way where i can deactivate mobile interface for my jira instance when users log in from their mobile phones? Please let me know


Tags: confluence-administration
How to download a page in the pdf format along with child pages ?
Asked by balaece25:

How to download a page in the pdf format along with child pages ?


Answers:
author: Davin Studer
body: If you use the documentation theme go to the top bar and click Browse -\> Space Operations. Then on the left nav under the Export section click PDF Export. Select Custom Export to select the pages to export to PDF.

If you use the Default theme go to Space Tools (at the bottom of the left nav) -\> Content Tools -\> Export (tab). Then click the PDF radio button and click next. Select custom export and then choose the pages to export.

comments: author: Elena_Lurye
body: I am following this procedure as described in the documentation, but unable to view/access/find downloaded file - getting the following message with no links - see below. It stays like this for a long time. Although specified as 100% completed - still shows "Running tasks". Any ideas where this download is getting created?

download_message.PNG  

[](https://community.atlassian.com/t5/Confluence-questions/How-to-download-a-page-in-the-pdf-format-along-with-child-pages/qaq-p/144373?attachment-id=5843){#link_118a712c8e3c71}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24017/1/download_message.PNG){#display_118a712c8e3c71_0}


author: Daniel Wester
body: Take a look at <https://confluence.atlassian.com/pages/viewpage.action?pageId=139527>
Form Server URL?
Asked by Daisy Kiran:

I have to configure the Frevvo Plugin and it is asking me to configure the connection to the Frevvo Forms Server - what is this?


Answers:
author: Nic Brough -Adaptavist-
body: You need to be running Frevvo - the plugin allows Frevvo and Confluence to talk to each other, so you need both systems...


Tags: app
make outgoing http request from within confluence for content?
Asked by Jeff Behl:

I'm using one of Bob Swift's great script plugins:

[](https://bobswift.atlassian.net/wiki/display/SCRP/Groovy+Macro)<https://bobswift.atlassian.net/wiki/display/SCRP/Groovy+Macro>

and attempting to grab some ouptul from an external site for inclusion in confluence via an HTTP request. The data I'm trying to grab is an XML file which I then need to format. I verified the script works but get the following error what it's put into confluence:

Error rendering macro 'groovy' : javax/security/auth/x500/X500Principal

I'm assuming this is due to security restrictions (which makes sense, in retrospect). What options do I have?

<br />


Answers:
author: Jason Hensler
body: Are you attempting to grab the content via https://? If so, you'll need to add the remote servers certificate to your java keystore.

comments: author: Jeff Behl
body: hmm...still get the same issue, and strangely enough, even when requesting a non-ssl page. This should be permissible as far as you know? I'll see if I can't contact the plugin author directly...


author: Jeff Behl
body: Just an update here: While this does work with a http (non-ssl) request, I'm still seeing the issue with SSL requests. It seems the Groovy plugin is not able to get access to javax.security.\* as I get the below stacktrace. Strangely, the class is part of the standard runtime libraries (rt.jar) of the JRE

```
java.lang.ClassNotFoundException: javax.security.auth.x500.X500Principalorg.apache.http.conn.ssl.AbstractVerifier.getCNs(AbstractVerifier.java:264)org.apache.http.conn.ssl.AbstractVerifier.verify(AbstractVerifier.java:147) 
```
Is there a polling/survey option for Confluence OnDemand?
Asked by Jeen Broekstra (InsightNG):

There seem to be several (free) plugins available for Confuence to enable setting up quick polls or even complete surveys. However, none of them are enabled for Atlassian OnDemand. Are there any plans to fix in this in the short term? My team would find this really very useful as an internal discussion tool.


Answers:
author: Rodrigo Girardi Adami
body: Hi Jeen,

The ondemand environment is very restricted and the list of possible plugins you can install is small as well.

We have this documentation which points the possible plugin you can use on ondemand: [](https://confluence.atlassian.com/x/IYHLEg)<https://confluence.atlassian.com/x/IYHLEg>

Regarding a possible Survey plugin, I believe that won't be done in a short term.

Regards,

Rodrigo


author: Tim
body: Hi Jeen,

We also noticed there weren't any poll plugins for Confluence Cloud, so we created one. It's really simple to use and we're keen to hear any feedback to make it even better.

Feel free to give it a try: <https://marketplace.atlassian.com/1214861>

[](https://marketplace.atlassian.com/1214861)Thanks,

Tim


Tags: cloud

confluence-cloud
Edit in Office Read-Only
Asked by Karie Kelly:

I have a user that started having the issue where files are being opened in read-only status.

We are using Confluence 5.4.2; the user tried in both FF 27 and IE 9.

Here wiki version, browser version, nor operating system changed over the weekend.

We have shut down, logged out/logged in and tried - no luck.

She has reset her password to confirm it wasn't a credential issue - no luck.

Anyone have any other ideas of what we can do to troubleshoot the issue?

Other users are not experiencing a problem.


Answers:
author: Xiangfei.Li
body: May the information [here](https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector) be helpful for you.


author: Karie Kelly
body: We had tried the various items mentioned in the articles without any luck. In a couple of days, it just started working again. Not sure why.


author: Rodrigo Girardi Adami
body: Hi Karie,  

There are multiple reason for why the edit in office could be read only. We usually troubleshoot and investigate using the steps listed on [this page](https://confluence.atlassian.com/x/HgTvCw)  

I hope this helps to investigate the problem. As this is happening to one user only, it may be a configuration from one server only and not a confluence issue. You may want to check that.  

Regards,  

Rodrigo

comments: author: Karie Kelly
body: We did look at that page first and were still not successful. However, in this case, after a couple of days, the issue stopped happening, but we didn't do anything. So, that's good for the user, but disconcerting to me as we did nothing to fix it and it makes it higher risk that other users will encounter for 'no reason'.
Team Calendars showing Restart your system to access and update the add-on license.?
Asked by Isaac Montes:

After Upgrading Confluence, Team Calendars Plugin is not working showing Restart your system to access and update the add-on license. Unfortunally I cant restart the system at this moment. I there a workaround.


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid not. In most cases, it really does need you to restart Confluence.

There is one thing you can try, but I doubt it will work - disable the Team Calendars add on and then re-enable it after a short pause.

comments: author: Isaac Montes
body: Tried that, I guess I will have to restart Confluence. Thanks for the help


author: Ionic Security
body: I've just been hit by this as well. What was wrong with the old method of just entering license keys?

This really feels like a step backwards Atlassian!


Tags: team-calendars-for-confluence
Exclude space with Anonymous-access from space directory
Asked by Eva Mayrhofer:

Hello all,

is it possible to have some spaces with Anonymous-access **not** listed in the space directory at? And those spaces **not** to be considered when searching in the general Confluence site at all?

It should be possible that the spaces can be accessed by anyone knowing and entering the URL of the space. But anyone being on the general Confluence site should not find the restricted spaces at all.  
However, when being in such a restricted space, a text search over the restricted space must be possible (the search might consider just the articles in the restricted space).

I was thinking to archive the spaces. But then the spaces are still listed after clicking on "Archived Space". And when searching the Confluence site, there is the check mark "Include archived spaces" to consider.

It is not a real possibility to restrict the space to certain Confluence users or groups. The audience accessing the spaces will vary very often and the Confluence licenses are scarce.

Maybe anybody is having some ideas/solutions? Thanks!


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Eva, you should be able to accomplish that using CSS, there is a [list of interface elements that can be hidden](https://confluence.atlassian.com/display/CONFKB/How+to+Hide+Elements+in+Confluence+Using+CSS+or+JavaScript) here. There is a chance you may need some [JS understanding](https://confluence.atlassian.com/display/CONFKB/How+to+Use+JavaScript+in+Confluence) too.

With the aid of a web development tool such as Firebug, you should be able to get to the right element to be hidden.

Hope it helps!


author: Eva Mayrhofer
body: Hi, thanks for the links. I am not sure yet whether I will take this approach but it looks like a good place to keep in mind. Eva


Tags: confluence-administration

css

custom-field
With the "improved" User Management in JIRA - how do I find out when the last time a user logged in?
Asked by Lee Correll:

Because that data isn't shown at all any more.


Answers:
author: Bob Swift (personal)
body: * new [User Management FAQ](https://confluence.atlassian.com/display/AOD/User+Management+FAQ)
* [UNIFIED-17](https://jira.atlassian.com/browse/UNIFIED-17) lack of user login details


author: Steve Gerstner [bridgingIT]
body: In Confluence you can view this in the user details

![](https://confluence.atlassian.com/download/attachments/138318/Admin_administer_user.png?version=3&modificationDate=1367209836019&api=v2)

In JIRA open Administration \> User Management, there you can see the last login and the number of total logins:

![](https://confluence.atlassian.com/download/attachments/185729439/users-admin-page.png?version=11&modificationDate=1371790657058&api=v2)

comments: author: Lee Correll
body: Steve, Bob is correct - this is a "feature" of the new OnDemand user management for both JIRA and Confluence.


author: Bob Swift (personal)
body: For Cloud (OnDemand) users, there is now a new capability in the [JIRA Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/JCLI) (you will need [release 4.0](https://bobswift.atlassian.net/wiki/display/ACLI/Release+Notes+4.0) or higher) to list a bunch more information. I use it on my site for user management.

```
-a getUserList --group jira-users --outputFormat 999 --file userList.csv --dateFormat yyyy-MM-dd
```

Then you can display it in Confluence with ***[CSV macro](https://bobswift.atlassian.net/wiki/display/TBL/CSV+Macro)*** which enables column sorting. Use parameters like:

```
script=^userList.csvautoNumber=truecolumns=user, name, active, last authenticated, last password changed, invalid password attempts
```

![](https://bobswift.atlassian.net/wiki/download/attachments/57639028/jira-cli-user-management.png?api=v2)


author: Timothy Collins
body: I would very much like to have the old functionality back somehow. I need to know how much use Jira is getting in order to justify continued use of the software. Without the stats, I can't justify the expenditure, and we may have to stop using Jira.


author: Steve Gerstner [bridgingIT]
body: please check your labels, I'm not sure if you are looking for jira or confluence with that labelling ;)


Tags: cloud

confluence-cloud

jira-cloud
Best approach to branding our documentation (with logos, images)
Asked by Tucker Watson:

Our product is sold under a few different brands (all with different names, logos, etc.). We are hoping to have one documentation that could dynamically change names and images.

Any tips to the best approach to take to make this as seamless as possible?


Answers:
author: Bob Swift (personal)
body: Not sure there is any way to do that without copying the space. If you go that route, then you can use the [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP) and the [copySpace](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-copySpace) action together with one of the [findReplace](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-findReplace) parameters and some careful naming standards.

comments: author: Tucker Watson
body: Thanks Bob, that looks like the best approach to take.


author: Tucker Watson
body: We use the on-demand version.

comments: author: Matthew J. Horn
body: Ah, ok, sorry I won't be able to help, but hopefully some folks who DO use ondemand will chime in.


author: Matthew J. Horn
body: OnDemand or hosted?


Tags: cloud

confluence-cloud
How to remove the "I like"- and "Comments"-Fratures from a space?
Asked by Noureddine EL WARDI:

Some users dont want to have the I-Like or the Comment functionnality in their space. How can I custom the space to hide these functionnalities ? Confluence 4.3.


Answers:
author: Steve Gerstner [bridgingIT]
body: You can write your own css for a space, just set display hidden on the correct classes/ids. 4.3 is a little bit old, so I had to guess....

But just use your browser to find the correct classnames or ids and give them a display: none !important


author: Matthew J. Horn
body: Or you can edit the layout decorators and remove the comments and like macros from them. Either way, it's pretty simple.


Tags: confluence-administration
confluence metadata time macro
Asked by Gianni Pucciani:

Hello,

I am trying to use the metadata plugin on Confluence 5.1.4.

In the repprt metadata macro I use Page, Time and a custom macro to collect info from descendant pages. The Page and custom macro are working, but I did not manage to display the Time info to get the time of last update of the page. I tried with "Time" and "Last Time Changed": with both I get no information.

Thanks in advance for your help.

Gianni


Answers:
author: Davin Studer
body: "Last Time Changed" without the quotes should be what you want ... according to th documentation.

[](https://comalatech.jira.com/wiki/display/META/Metadata-report+Macro)<https://comalatech.jira.com/wiki/display/META/Metadata-report+Macro>

comments: author: Gianni Pucciani
body: Thanks Davin, I tried in fact without the quotes, I used the quotes only for clarity in the post.

I confirm that I get no results.


author: Davin Studer
body: Hmmm. I tried it on my my box and it worked. I know that is no help, but Last Time Changed is what you want.

Only thought I have would maybe be a content re-index.


author: Gianni Pucciani
body: Thanks a lot Davin.

I tried rebuilding the index with no improvemements.

I must miss something, for clarity I am attaching a screenshot of my macro config.![](../../upfiles/2014-02-24_1138LastTimeChangedMacroIssue.png)

Regards,

Gianni


author: Davin Studer
body: Hmm. Have you tried removing the space before Last Time Changed? I think that is your issue and I can recreate it on my end.


author: Gianni Pucciani
body: Tha was it, strange cause in the third field the spave was tolerated.

Thanks a lot for your help!


author: Davin Studer
body: Great! Glad that fixed it. It is odd that the last field was ok with it. Probably just a good idea to not have the leading spaces at all. Feel free to mark this thread as the answer.
Confluence and ZAPI
Asked by Aleksandrs Kovalcuks:

Hello.

Is there possibility for Confluence (wiki) to show zephyr execution filter (example - project = "Test project" AND fixVersion = "5.23" AND cycleName = "Automated Testing") ?


Answers:
author: William Zanchet [Atlassian]
body: Hi Aleksandrs,  

Actually the JQL is used only in JIRA. Confluence doesn't have JQL by design.  
Cheers,  
WZ  


Tags: wiki

zapi
Unable to download software
Asked by Yamini Badhe:

we are unable to download the software (atlassian-confluence-5.4.2-x64.bin) for Linux environment. We tried 4-5 times, initially it shows 237MB but after download its just 131MB (aaprox)


Answers:
author: Adrian Moerchen
body: We had some similar problems too, check your internal firewall and virus scanner. I don't know exactly what was the reason here.


author: Nic Brough -Adaptavist-
body: I'm afraid this is likely to be down to your network connectivity, which we cannot really fix for you (I just grabbed a couple of large files off Atlassian's site and it's fine)

You'll need to work out why it's failing and fix that, or use a more resilient download (a download manager that can resume downloads, or "wget -c" etc)


Tags: atlassian-support
how could I delete my account at Atlassian?
Asked by Detlef Hoefer:

how could I delete my account at Atlassian? Not only the subscription but the whole account


Answers:
author: Onkar Ahire
body: Hi Detlef,

Contact Atlassian.

Best Regards  
Onkar Ahire

comments: author: Nic Brough -Adaptavist-
body: They are unlikely to delete it completely, they need records for licences and auditing. But they do shut them down completely (you won't get emails, reminders etc)


author: Hasco Ulijn
body: How do you contact Atlassian? They are like EA...


author: Hasco Ulijn
body: I really need to delete my account since I need the emailaddress associated with this one for my other Atlassian account since I seem to have two accounts since the merger with Bitbucket.

comments: author: Nic Brough -Adaptavist-
body: Same answer, although I'd add that deleting the account is not going to help you and try https://support.atlassian.com


author: Detlef Hoefer
body: thank you


author: Dave
body: It's not possible to delete the account, but you can opt out of all communications from the "Email Preferences" link.


Tags: cloud

confluence-cloud
can't access to attached document when another user editing current document
Asked by bayartsengel Baatarkhuyag:

Hello,

Is it posibility user can't access to attached document when another user editing current document ?


Answers:
author: bayartsengel Baatarkhuyag
body: Ok,

Thank you for advice


author: Nic Brough -Adaptavist-
body: Not natively, but [](https://marketplace.atlassian.com/plugins/com.arsenale.plugins.lockpoint)<https://marketplace.atlassian.com/plugins/com.arsenale.plugins.lockpoint>does a good job of this.


Tags: confluence-administration
My editing rights to my personal space has gone
Asked by Shreena Patel:

I have always had editing rights to my personal space, but for some odd reason I can't edit/ move/ create any pages anymore. I am an administrator with the full rights but I can't seem to do anything within my space i.e. I have administrators Global permission ticked under Personal Space.

I cant add myself as a confluence/system administrator as I am using Confluence OnDemand.

Your support would be much appreciated.

Cheers,

Shreena


Answers:
author: Mauro Badii
body: Hi Shreena,

That is strange. I suggest creating a request at [support.atlassian.com](http://support.atlassian.com)and mentioning which specific space you are having problems with. It might be a bug or a missconfiguration but we'll be able to check and help you out from there :)

Cheers

comments: author: Shreena Patel
body: Ok will do, thank you


Tags: cloud

confluence-cloud
How to apply "nofollow"or "noindex" tags to selected Confluence pages or spaces?
Asked by Merrill Oates:

We have some spaces on our Confluence instance that need to be publicly accessible to users without a prior login. However, these are only relevant for our specific user community, and we do not want these pages to be picked up and listed by wider search engines.

Is there a way to selectively apply nofollow or noindex tags to a given space or page in Confluence?


Answers:
author: Matthew J. Horn
body: Adding them to a given **space** is easy, you edit the "Main Layout" decorator and add the tags to the \<head\> HTML block.

For individual **pages** , I would probably modify the header to use some jQuery or other scripting that *conditionally* adds those values -- either based on a label or on some value you set on the page.

Remember, adding nofollow/noindex is no guarantee that search engines will not pick up the content. It's all on the honor system, so in this case, not being indexed is not going to protect your contents. If you REALLY don't want pages to be searched/indexed, you should require a login to view them.


Tags: confluence-administration

html
Personal space has no restrictions, can still only be seen by owner
Asked by SeanM:

User A is unable to view User B's personal space. Gets an error:

**Page Not Found**

The page you were trying to reach could not be found. This could be because:

* The page does not exist.
* The page exists, but you do not have permission to view it.

User B has restrictions on her personal space so that only she could view it or edit it, so result is expected. But then B changes restrictions so that User A \*could\* also view it. User A still unable to view B's space, gets same error message.

User B removes all restrictions from her personal space. No other is able to view it. All users get the same "Page Not Found" error message. Why is nobody able to view B's space? Is there some further setting, other than restrictions, that is preventing it?


Answers:
author: rambabu patina
body: On every page we have two types of permissions. One is space permissions and another one is page restrictions.

You can give view/edit/delete page permissions using Space permissions. Using page restictions we can restrict the people to edit/view the page. So check if the page has any page restrictions.

Follow the steps to find page restrictions: page==\> Tools ==\> Restrictions ==\> here we can manage the perms.

Thanks,

Patina


Tags: personal-space

restriction
How do I get access to the confluence-administrators group?
Asked by SeanM:

I'm teh Sdminsitrator for out instance of Confluence, but I'm not able to add myself to the confluence-administrators group. When I try I get an error:

**Whoops!**

Here is a list of things that aren't quite right:

* You are not allowed to modify memberships of the confluence-administrators group.


Answers:
author: Nic Brough -Adaptavist-
body: Is this an "On Demand" Confluence? If so, then no, you can't change the confluence-admin group.


author: SeanM
body: Yes, it's "On Demand". That explains it. Thanks.


Tags: confluence-administration

group