youngmon/atlassian-qna huggingface dataset:
Glossary Pricing Inaccurate?
Asked by Joe Wojak:

I'm testing the Glossary plug-in from Spectrum Groupe and have a question about pricing.

We use Confluence version 5.5 (installed not on-demand) and have a 500 seat license. According to the pricing guide, it looks like the license fee would be US $500. However, when I go to manage add-ons from within Confluence, text indicates that a license is US $1000. I don't believe the $1000 price is correct given our Confluence user licenses is \< 500 users. Can someone explain this discrepancy?

Thank you.


Answers:
author: Joe Wojak
body: This pricing error doesn't appear when we go to purchase. Problem solved.


author: Daniel Wester
body: It's not a question of the number of users but what your confluence license is maxed at? Sounds like it's at 2000 users.

comments: author: Joe Wojak
body: This is not the case. We have a 500 seat license. I should be seeing pricing for this plug in at $500, not $1000. I wasn't clear in my original post.


Tags: confluence-administration

glossary
Shibboleth, Apache and Application Links - can't work together?
Asked by Jason Orlando [Dow Jones]:

Hello, I've been searching (fruitlessly) for a way to implement the following requirements:

JIRA and Confluence using Apache Reverse Proxy

JIRA and Confluence using Shibboleth SSO for user requests

JIRA and Confluence Application Links working properly

The root of my problem seems to be that app links require use of the BASE URL, which in my case would be a Shibboleth Protected URL. I've been attempting to open up other ports, either directly in Tomcat or through Apache Reverse Proxy, and those ports work fine if I hit them directly with a browser, but Application Links cannot be configured with these ports (it simply overwrites them with the base URL while creating the link).

In summary, I can get Applinks + reverse proxy working, or Shibboleth and reverse proxy working, but it seems impossible to get them all working simultaneously. IF anyone has this working, i'd appreciate some general advice on how to set it up. To be clear: all communication between JIRA and confluence using Applinks should not be protected by shibboleth. Because of this i've been attempting to set up a separate virtual host in apache to handle this communication. The problem is that we need to make all of this traffic hit the application via the BASE URL.


Answers:
author: Mahadevan Kattie
body: Thanks Jason. We would need to have the login URL set to shibboleth.

Did you use the HTTP remote authenticator plugin in JIRA? We tried to add a second virtual host but the plugin redirects to Shibboleth when setting up an application link. Not quite sure at this point how we could bypass the redirect.

comments: author: Jason Orlando [Dow Jones]
body: Sorry for the delayed response. I used IPTables to ensure that any traffic from the confluence server is redirected to a different apache virtual host port which is not shibboleth protected.


author: Jason Orlando [Dow Jones]
body: I worked around the issue (For now) by not requiring a shibboleth session for access against the base JIRA url. This allows users to direct login to JIRA using the dashboard login gadget, or they can click the login link which goes to our IDP. My other solution to this issue was to set up a second virtual host (which was not shibboleth protected) and use IPTables to reroute any traffic from the confluence server which was inbound for 80/443. I also found that Adaptavist (Atlassian Expert) has a plugin which handles Auth called Umbrella, but i have not installed or tested that software yet.


author: Mahadevan Kattie
body: Jason,

Were you able to resolve this? We are seeing the same problem.

Thanks

-Mahadevan


Tags: confluence-administration
Hidden page content in Edit mode
Asked by Dan Moran:

We're testing a conversion of downloaded Confluence 3.5.7 to downloaded 5.5.2 (we want to go to OnDemand 5.5.2) , and when I click Edit on some of the 5.5.2 pages, all I get besides the page title is a blank, gray screen. No text, task bar, error message, buttons... This seems to occur for some - but not all - pages in certain areas of a Space.

Could this be a conversion error?


Answers:
author: Dan Moran
body: I tried to Answer my own Question on July 22 and Accept it, but apparently that didn't work. I'll try again now, but I see no button / link that will let me Accept this.


author: Dan Moran
body: As a test, I copied the text from one of the 3.5.7 pages that could not be edited in 5.5.2 into a new 5.5.2 page, and that page could be edited. This showed me that there was nothing wrong with the data on the page and nothing wrong with any Confluence settings. What the problem is, I don't no - I still suspect it was an error during the conversion.


author: Guilherme Nedel [Atlassian]
body: Hello Daniel, there have been instances where the component for the editor was disabled, would it be possible to go to Confluence Admin \> Manage Add Ons \> (Select System in the dropdown menu) \> \[Search for Atlassian Editor Plugin\] \> \[Check if the add on is enabled\].

Further to this we do have a list of possible causes for issues with the editor after [this jump](https://confluence.atlassian.com/display/CONFKB/Editor+is+Not+Working+Properly). I would look for any custom code like a javascript in the header within Confluence first, than see the remaining items.

Hope it gets you on the right track.

comments: author: Dan Moran
body: Hi Guilherme,

Thanks for responding. I checked the Settings you suggested and everything seems OK. There's only a very small percent of pages that display correctly but show nothing in Edit mode. For one of these pages, I copied the text from the original 3.5.7 page and pasted it into a new 5.5.2 page. It displayed correctly AND showed all text in Edit mode. So I further suspect that it was a conversion problem somehow.
making an image interactive
Asked by Tammy Coutts:

Can you make images (png) interactive in confluence using balsamiq or protoshare?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Tammy, there have been reports that the [ImageMap plugin](https://marketplace.atlassian.com/plugins/de.dl.confluence.plugin.imagemap.ImageMapPlugin) can do that task for you. There is a good [discussion thread about the add on here](/questions/133228/how-do-i-add-multiple-links-to-an-image-map-process-diagram), since the documentation is no longer available.

comments: author: Tammy Coutts
body: Thank you! I will review this with my team to see if it will meet our needs.


Tags: addon-com.balsamiq.confluence.plugins.mockups
update from unlicensed 3.0.2 to licensed 5.5
Asked by Melissa Miller:

update from unlicensed 3.0.2 to licensed 5.5


Answers:
author: Nic Brough -Adaptavist-
body: If you want information, it helps if you actually ask a question.

As it is, my best guess at an answer is "buy a licence, upgrade to 3.5, then 5.0, then 5.5, and read the documentation on how to do that"


Tags: confluence-administration
Confluence: formatting wide monofont so it's readable in PDF output
Asked by Robert Lauriston:

I have some terminal output from a command-line utility that's 125 characters wide. It's in a tabular format so it's important that it not wrap. Neither Preformatted style nor the Code Block macro produce good results in the PDF. Any other ideas? Here's a sample:  
`============ SERVER 192.168.1.12:5701 =======================================================================================`  
`= Name Version Free Mem CPU% Uptime =`  
`= ------------------------------------------------------------------------------------------------------------------------- =`  
`= 192.168.1.12:5701 1.0.0-SNAPSHOT (13a78a9357) 840Mb . 01:15:14 =`


Answers:
author: Nils Bier _K15t_
body: Hi Robert,

have you tried creating a user-macro and wrap the text in this usermacro?

E.g. you could create a new user-macro called "command" with code

# @noparam

\<p class="command"\>$body\</p\>

Then add the following CSS to the Content Formatting section in your PDF template:

```
p.command {
??? font-size: x-small;
}
```

This will output all text wrapped in the macro in font-size "x-small".

Does this help?

Cheers,  
Nils

comments: author: Davin Studer
body: I was going to suggest the same thing and I had tried it on my system and could not get it to work. The "p.command" selector is not specific enough. Not only that it looks like the code macro overrides some other sytles with !impotant, so it's kinda tricky finding the right selector that has enough specificity.


author: Robert Lauriston
body: That pointed me in the right direction. I used this macro:

\<pre class="pre-small"\>$body\</pre\>

And this in Content Formatting:

pre.pre-small {  
font-size: smaller  
}  


author: Daniel Wester
body: Put it in a Confluence table. I do t think that PDF has a nowrap directive.
Confluence IE 11: 'insert symbol' window is empty
Asked by Mascha:

Hello,

with our test version of Confluence 5.4.4, it is not possible to insert a symbol in a page - the insert symbol window is empty, whereas inserting an emoticon works fine. This behaviour does not exist in Firefox (latest).

Does anybody else experience this? Officiallly, Confluence 5 supports IE 11.

![](../../../upfiles/confluence_ie11_symbol.png)

Thanks!

Regards,

Mascha


Answers:
author: Josch Bencke
body: Raise a ticket with Confluence Support (see Footer on confluence page)


author: Nicolas Casel
body: Hi @Josch Bencke ,
> Raise a ticket with Confluence Support (see Footer on confluence page)

What do you mean exactly?

Is there already an open ticket?

Thanks in advance,

Nicolas


author: Mascha
body: I reported a bug.


Tags: confluence-administration
Confluence Account for read-only access
Asked by Thomas Flottemesch:

Hi,

I want to use a single confluence account to give a group of employees read-only permission to a single space.

I just want to make sure, that this is ok with your license agreement.

Kind regards,

Thomas


Answers:
author: Deividi Luvison
body: Hey Thomas,

One idea to achieve that end is to grant publick access to that specific space as per [this](https://confluence.atlassian.com/display/DOC/Setting+Up+Public+Access#SettingUpPublicAccess-Grantingpublicaccesstoaspace) page. If you do all your employess will be able to view that page without needing a acount and hence not counting against your license.

The downsize is that you can't restrict the users so anyone that have access to that space will be able to see it.

Hope it helps.  
Thanks and Regards,  
David\|Atlassian Support


Tags: confluence-administration
Confluence Space Redirect
Asked by AKASH BHARDWAJ:

Hi All,

I have confluence 5.2.5 version installed, I want to do Space Redirect to new one.

I want anyone who search for old space or anyof the contents(pages) within that Space should be redirected to New Space.

Please help me how can i achieve this.

Thanks \& Regards,

Akash


Answers:
author: Josch Bencke
body: Hmm ...

1. If you move a page to a new space, everything is rerouted automatically.
2. If you have two pages with identical name and want people to check another space - you can insert the spacejumpmacro into the page template header like : "For the current version - see \[spacejump\]"
3. do you mean?: Any link working with

```
"myconfluence.server.org/display/&lt;space-shortkey-old&gt;/Pagename+Title" should be redirected to
```

should redirect to

```
"myconfluence.server.org/display/&lt;space-shortkey-NEW&gt;/Pagename+Title"
```

That sounds more like a ReWrite-rule for your webserver/loadbalancer, check with your webadmin about this.


Tags: redirect

space
????pdf????????
Asked by Toshimitsu Ohmizo:

???????pdf??????????????

?????????????


Answers:
author: Deividi Luvison
body: Hi Ohmizo-san,

Confluence cloud (OnDemand) users do not have access to this functionality to export the pdf in another language you will need to raise a support ticket to OnDemand Team, as per [this](https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language) page.

Lastly please always post your questions in english on answers so it will be easier and faster for other users to reply your questions (also make sure to open the support case in english :)).  
Hope it helps.  
Thanks and Regards,  
David\|Atlassian Support


author: Yumi Nakajima
body: ???????????????????????????????????

<https://confluence.atlassian.co.jp/pages/viewpage.action?pageId=65011857>

????????????????????


author: Toshimitsu Ohmizo
body: Thank you for your help !! I understood all of your advices!!


Tags: language-ja

cloud

confluence-cloud
Does owner of tasks change when moving pages or when defining restrictions?
Asked by Patrick_Vanhoof:

Hi,

We had a space for which we wanted to change the page structure. To avoid that people got notifications we put nrestrictions on the top parent page. Then, via the page hierarchy, we moved the pages around.

Afterwards the restrictions were removed.

But now it looks like task owners of tasks on these pages have changed to the person who moved them. Can this be? Because of the move or the restrictions?

And if so, can we put the original owner back?

Thanks,

Patrick


Answers:
author: Patrick_Vanhoof
body: It's Standalone.

I have created a ticket on Atlassian SAC.

comments: author: Elisa [Atlassian]
body: Great!

Hope they can help! :)

Would you mind closing this thread?

Have a good one!


author: Elisa [Atlassian]
body: Hi Patrick,

Apparently, it's a restriction problem. But you can manually set things up back to its original.

Here you can find more info: [](http://www.adaptavist.com/display/AtlassianConfluence/Page+Restrictions)<http://www.adaptavist.com/display/AtlassianConfluence/Page+Restrictions>

Cheers!

comments: author: Patrick_Vanhoof
body: Hi Elisa,

The link is a deprecated documentation link, and it does not mention task owners. Or am I missing something?

Thanks,

Patrick


author: Elisa [Atlassian]
body: Hi Patrick,

Sorry about the deprecated info. If you have moved a page, the owner becomes you and that you cannot change. Though, you can grant the older owner permission to view, add, and delete content.

Hope this helps!

Cheers!


author: Patrick_Vanhoof
body: Hi Elisa,

I can understand that I become the owner of the page when I move it, but does that also mean I become the owner of the tasks on that page? E.g. my colleague creates a task on a page, then I move that page and I become the 'creator' of that task?

<br />

Thanks,

Patrick


author: Elisa [Atlassian]
body: Patrick,

Is it OnDemand or Standalone?

In both cases, this is not a normal behaivour. Could you please create a ticket on Atlassian SAC ([](https://support.atlassian.com)<https://support.atlassian.com>) so we can better investigate the problem?

Thanks!
Page Properties Report macro not showing anything after upgrade to Confluence 5.5
Asked by Marco Peters:

Last week we updated our Confluence from 5.1.4 to 5.5.

One of the pages that we often use is created using the Page Properties Report macro. This page does show all the pages with the specified label but doesn't show the values from the Page Properties macro.

I hope someone can help.

Thanks in advance.

Marco


Answers:
author: Marco Peters
body: I found the cause of the problem.

The setting "Columns to show" was case insensitive in Confluence 5.1.4. All our specified labels were in lower case.

I just specified the columns exactly as they are named in the Page Properties macro and it worked. Easy solution for a relatively easy problem.
Which styles to use in Word for preformatted and centered paragraphs?
Asked by Robert Lauriston:

Are there standard paragraph styles in MS Word that Confluence's Word import will convert to preformatted and/or centered?

I'm kind of thinking the answer is "no," since if I export a file with those formats to Word from Confluence, and then import it back into Confluence, those paragraphs lose their format.s

Using 5.4.4 downloaded.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Robert, currently Confluence import is not keeping the formatting. Nevertheless that could be raised as an improvement request for the feature in <http://jira.atlassian.com.>
Why don't anchors work?
Asked by Kerry Ellison:

I am trying to create anchors from an email (Outlook) to specific headings my Confluence page. I got it to work once, then I moved the page to another space and updated the links to the anchors. It no longer worked and I have not been able to get it to work again.

What happens is that my link goes to the top of the page. It does this whether I have heading styles applied or the paragraph style. When I got it to work before, it was by changing all the heading styles to paragraph, inserting the anchors, and then reapplying the heading style.

I am running 5.4.3 with Zen Foundation. When I got the anchors to work before, I did so on a page that used the basic Confluence theme.

I have followed the Working with Anchors documentation but this feature is not working for me.


Answers:
author: Kerry Ellison
body: I tried Jonathan's approach and it seemed to work for my purposes. Will play around some more and post a follow on.


author: Jonathan Simonoff
body: I've had trouble with anchor macros in recent versions of Confluence. You might be better off using the ones that are already there -- if you temporarily add a TOC, you can see how Confluence creates the anchors from the page name and heading text.
Moving tasks in confluence 5.5 duplicates them to the assignee
Asked by Paul DeSousa:

To reproduce: have the following tree

Dashboard-\> myspace -\> myspace-child

Add a "new page" under myspace with a set of three tasks assigned to yourself

Move the "new page" to myspace-child

Now you will have 6 new tasks?!? Three task each one duplicated.


Answers:
author: Paul DeSousa
body: THis is a duplicate of [CONF-33886](https://jira.atlassian.com/browse/CONF-33886). As such I'm going to close this ask.


Tags: task
Expanding embedded images on PDF exports?
Asked by CFCA Network Core:

When exporting to PDFs I have a customized style sheet.

This includes setting the width of exported images to the page width but it doesn't work for embedded images (those that expand when you click on them).

What am I doing wrong?

```
.wiki-content img{width:100%;}.wiki-content .confluence-embedded-image {width:100%}
```


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Maybe try this workaround in [:bug:CONF-33727](https://jira.atlassian.com/browse/CONF-33727?src=confmacro) - Large images are cut off on PDF Export Resolved  

(See comments):  

|----------------------------------------------------------------------------------|
| `.confluence-embedded-image` `{ -fs-fit-images-to-width: ``100``% !important; }` |
Can you use relative links in Confluence OnDemand page?
Asked by Erica Warren:

I have content that I need to mirror from a public space to an internal space with the Excerpt and Excerpt Include macros. But any links contained within those macros are absolute, i.e. they target the space with the Excerpt macro and not the space using the Excerpt Include macro, even if both spaces have pages with the same names. Is it possible to create relative links, so that links in an excerpt always target the current space?


Answers:
author: Erica Warren
body: Import doesn't help, because I don't want to have to update content in two places after I import. But I was able to figure out a workaround using the Multiexcerpt macro, by using anchors instead of absolute links. As long as both spaces have the same page names and anchors, an anchor will target the page/anchor in its own space even if the anchor is part of an "Include" macro from another space.

comments: author: Josch Bencke
body: Hi, about "import", thats justbthe name of the macro. You still have only one source.About multi-excerpt, sounds clever, jave to try it some time :)


author: Josch Bencke
body: Hi Erica,   
the issue is that the standard macros from Atlassian work with the exporting space. So "include" and "excerpt-include" first evaluate the macros, then import the resulting content into the targetpage.

A "toc" macro will give you the table of contents from the exporting page.   

You might be able to use "multi-excerpt" addon or the "Theme-Builder" Addon. The later has a macro "import", which does things differently.

"Import" does import the content incl. not-executed-macros first, THEN executes the macros. Thus, a "toc" macro will give you the table of the importing page, not the referenced page.

Let us know what worked :)


author: Josch Bencke
body: Hi Erica,   
the issue is that the standard macros from Atlassian work with the exporting space. So "include" and "excerpt-include" first evaluate the macros, then import the resulting content into the targetpage.

A "toc" macro will give you the table of contents from the exporting page.   

You might be able to use "multi-excerpt" addon or the "Theme-Builder" Addon. The later has a macro "import", which does things differently.

"Import" does import the content incl. not-executed-macros first, THEN executes the macros. Thus, a "toc" macro will give you the table of the importing page, not the referenced page.

Let us know what worked :)


Tags: cloud

confluence-cloud

excerpt

link

relative
How to you view your history of "share page" emails?
Asked by Erica Warren:

Is there a way to see your history of "share page" emails sent, including the list of recipients shared with?


Answers:
author: Paula Dasch
body: This functionality is not implemented yet, but there is a feature request you can watch and vote for at [](https://jira.atlassian.com/browse/CONF-22396)<https://jira.atlassian.com/browse/CONF-22396>

I have a workaround for you (it works for me): share every page with yourself, then you can track it in your email program...


Tags: cloud

confluence-cloud

share
Please provide the iprange to be whitelisted to atlassian sites
Asked by sri flur:

Hi Atlassian Team,

Please provide us the list of iprange to be whitelisted on firewall level to allow the confluence application to get updates, addons etc from atlassian.

Thanks,

Sri


Answers:
author: Nic Brough -Adaptavist-
body: We're not Atlassian, we're end users like yourself.

Some of us may know some or all of an answer to this, but for a definitive answer, you should ask support directly.

However, I don't think you're going to get an answer. The official docs say [](https://confluence.atlassian.com/display/UPM/Configuring+Marketplace+connectivity)<https://confluence.atlassian.com/display/UPM/Configuring+Marketplace+connectivity>- so you need to whitelist domains, not ip addresses

comments: author: sri flur
body: Hey Hi Nic,

Sorry and Thanks for the reply, I was checking out the same doc for the range but was not sure what exactly is the iprange in number for .atlassian.com and [cloudfront.net](http://cloudfront.net)as we have a strict firewall policy. looking for an answer for this question.

Thanks,

Sri


author: Nic Brough -Adaptavist-
body: Again, you need to whitelist the domains, not the ip-addresses, because they may change.


Tags: confluence-administration