youngmon/atlassian-qna huggingface dataset:
How to insert an html file in compliance space
Asked by Paula Sajevicas:

I need to add a html file into my Compliance space, it was originally a draw.io file exported as html.


Answers:
author: Diego
body: Hello [@Paula Sajevicas](/t5/user/viewprofilepage/user-id/3950447) !

As I understand, you need to attach an HTML file into a Confluence page of yours.

You should be able to send almost any kind of file as an attachment to your Confluence Site. More details on that procedure can be found here:
> * ++***[\[Confluence Cloud\] Upload a file](https://support.atlassian.com/confluence-cloud/docs/upload-a-file/)***++

However, if you need to ++*display the HTML content within your page* *s* *you might need to use a third-party program.* *The HTML Macro is not available for Confluence Cloud*++ and a third-party vendor now has this macro under our Marketplace. You can check here in our community that someone else had the same question some time ago:
> * ++***[\[Atlassian Community\] HTML Macro for Confluence Cloud](https://community.atlassian.com/t5/Confluence-questions/HTML-Macro-for-Confluence-Cloud/qaq-p/104061)***++

There are other options in our marketplace as well:
> * ++***[\[Atlassian Marketplace\] Confluence Cloud - HTML](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html%20)***++

I hope this helps!


Tags: cloud

compliance

html
How to set a "home space"
Asked by Sabrina Leitner (IN):

Hi,

when following a invite link of your company and logging in ++for the very first time++, Confluence asks you to choose a space to start with ("home space"? - idk what the exact wording is. I don't mean setting a homepage!).

How can I change this space after the initial log in? (e.g. if I chose the "wrong" one in the beginning)

Thanks in advance!


Answers:
author: Dominic Lagger
body: Hi [@Sabrina Leitner (IN)](/t5/user/viewprofilepage/user-id/3910889)

As far as I know, the only impact of this "home space" is, that the whole space will be watched and set as a favourite.

So I think, you can just unstar the selected space and unwatch the space and vice versa for the other space.

Let us know if this worked for you.

Regards, Dominic

comments: author: Sabrina Leitner (IN)
body: Thank you, Dominic!   
I wasn't sure what the impact of setting a "home space" was. But if you're right, then this could be the solution :)

Sabrina


author: Ionut
body: Hi [@Sabrina Leitner (IN)](/t5/user/viewprofilepage/user-id/3910889) ,

I think you need to point Confluence on which space you belong. For this, go to the "Spaces" tab and selected the one that you're related to.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/97500i5F9C01E2A05C8EE6/image-size/large?v=v2&px=999 "Capture.JPG")

If this doesn't work, you should better contact your Confluence/Jira administrator to point you in the right direction.

I hope this helped you,

Ionut


Tags: cloud
Underline a table
Asked by Wayne Poitras:

I have multiple tables in a page and would like the capability to underline the bottom of the tables to distinguish the difference between the 2

Wayne


Answers:
author: repi
body: [@Wayne_Poitras](/t5/user/viewprofilepage/user-id/3557210)

You can only underline the text in a table or mark the fields in different colors.


Tags: cloud
Error when trying to export a page to Word
Asked by Dima Mineva:

Hi,

We are having issues when trying to export a page to Word and receive error 404. We tried to multiple machine and with different spaces. We've never had this problem before.

Is there an issue with the functionality currently?

Thanks!


Answers:
author: Najjar _Innovura_
body: Can you check the log files if any specific errors are happening ?


Tags: confluence-server

server
How can I add a chatbot to Confluence?
Asked by Maryam Alanezi:

*I want to add a chatbot which should direct users on the company confluence page. These are my questions:*

*1. Are there any compatible chatbots?*

*2. How can the integration be done?*

*(i am not a programmer)*

*Many thanks*


Answers:
author: repi
body: [@Maryam Alanezi](/t5/user/viewprofilepage/user-id/3950234)

[https://marketplace.atlassian.com/apps/1218871/hangouts-chat-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1218871/hangouts-chat-for-confluence?hosting=cloud&tab=overview)

comments: author: Maryam Alanezi
body: Thank you [@repi](/t5/user/viewprofilepage/user-id/302600)

I will try it


author: Bertrand Lafforgue
body: Hi Maryam,

Please look at our web site [www.konverso.ai](http://www.konverso.ai)

We have built Virtual Agent for Confluence, JIRA and we are finalizing in August the Virtual Agent for JIRA Service Desk.

It is a pre-packaged Virtual Agent. We have a no-code platform. You can access our back office to train the virtual agent with your company data.

The is a subscription-based software.

Looking forward to connecting.

Bertrand Lafforgue

bertrand.lafforgue@konverso.ai

+33664405264


Tags: cloud
Can't create new pages - "Unable to communicate with server. Saving is not possible at the moment"
Asked by Fabian Duft:

Hi,  

I am currently facing a major problem in Confluence 6.15.9.  
If I want to save **new** pages I get the following error message: "Unable to communicate with server. Saving is not possible at the moment" I already looked into the solutions described here: <https://community.atlassian.com/t5/Confluence-questions/Getting-error-quot-Unable-to-communicate-with-server-Saving-is/qaq-p/27058>  
Neither collaborative editing, nor specific emojis are used.  

The creation of Spaces as well as editing of already existing pages is still possible.  

If I cancel the editing mode of a **new page** I get the following message:  

com.atlassian.core.exception.InfrastructureException: org.springframework.dao.InvalidDataAccessResourceUsageException: could not extract ResultSet; SQL \[n/a\]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet  
at com.atlassian.confluence.core.persistence.hibernate.HibernateObjectDao.remove(HibernateObjectDao.java:263)

caused by: org.springframework.dao.InvalidDataAccessResourceUsageException: could not extract ResultSet; SQL \[n/a\]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet  
at org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:224)

caused by: org.hibernate.exception.SQLGrammarException: could not extract ResultSet  
at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:106)

caused by: org.postgresql.util.PSQLException: ERROR: relation "extrnlnks" does not exist Position: 468  
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2476)  

Can someone help me?


Answers:
author: repi
body: [@Fabian Duft](/t5/user/viewprofilepage/user-id/3926207)

I would simply restart the confluence.  
First move the log files to only have log data for the restart.

comments: author: Fabian Duft
body: [@repi](/t5/user/viewprofilepage/user-id/302600)   
Thank you for your reply.  
I forgot to mention that we already restarded Confluence, but this didn't solve the problem.


author: repi
body: Do you have a support capable confluence license?  
If so, contact atlassian support.  
There seems to be a problem with the Postgresql DB.


author: Fabian Duft
body: I have tried to contact an atlassian support with a ticket before, but I got no reply so far. That's why I opened the question in the Atlassian Community.  
I also do think that this is as problem with the PostgreSQL DB but I don't know how to solve this.


author: repi
body: Don't you have a DB Admin who knows postgresql well?  
Have there been any changes to the confluence or to the db server?


author: Fabian Duft
body: There have been no active changes from our side.


Tags: confluence-server

server
How to custom Re-order the spaces in confluence?
Asked by Tosif Khan:

Hi All,

I need to rearrange my spaces in confluence as per requirement. currently all spaces comes in alphabetically order. please suggest me solution.

Thanks

Tosif Khan


Answers:
author: Dominic Lagger
body: Hi [@Tosif Khan](/t5/user/viewprofilepage/user-id/3950009)

You can reorder the pages manually. You have to go to the "Reorder Page" on every space and drag'n'drop every page manually.

* [For Confluence Server](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html#MoveandReorderPages-Reorderpageswithinaspace)
* [For Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/)

Regards, Dominic


author: Nic Brough -Adaptavist-
body: There's no way to change the order in most places. Where do you want to change this order and in what way? And why?


Tags: app

space
Why do I need OAuth to open a public github url?
Asked by Aakash Choubey:

I mentioned a github url to a public repo in my confluence doc, and opening it is asking for Oautth, linking github to confluence.

It says "You don't have access to this link. Connect your account to preview links"

What's the right way for such situations?


Answers:
author: Shannon S
body: Hello [@Aakash Choubey](/t5/user/viewprofilepage/user-id/3949892),

Welcome to Atlassian Community, and thank you for contacting us about this. I've encountered this before, and the feature is part of the Confluence Smart Links. Confluence will automatically format certain links when you go to insert them in the page.

In this case, it tries to display information from the repository in a way that it requires you to login in order to do that. I've gotten in touch with the editor team about this in the past, and we're looking at ways to change that behavior. In the meantime, if you don't want it to do that, after you paste the Github link, you can do CTRL+Z (CMD+Z on macOS) and it should just revert the link back to the way you pasted it.

Can you give that a try?

Thank you!

Shannon


Tags: cloud
Upgrade Issue
Asked by Peter Boyle:

Currently using Confluence 7.4

Tried restarting server today and got:

|-------------------------------------------|---------------------|-------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Could not load bootstrap from environment | 2020-06-02 18:23:47 | fatal | BootstrapException: Unable to bootstrap application: Failed to parse config file: Error on line -1 of document : Premature end of file. Nested exception: Premature end of file. |

Then tried to upgrade to 7.5 to solve the issue and got the following:

\[Fatal Error\] confluence.cfg.xml:1:1: Premature end of file.  
An error occurred when parsing your installation directory. Unfortunately the installer will be unable to continue with the automated upgrade.  
Finishing installation ...  

Not sure why this occurred. Has been working perfectly since original install


Answers:
author: Evan Underwood-Harley
body: Hi Peter,

Are you running confluence with the correct user? Are the installation and home directory owned / have correct permissions for the confluence user?

Are you able to provide a copy of confluence.cfg.xml (with database details \& passwords removed).

Regards

Evan

comments: author: Peter Boyle
body: Thanks You Evan for your prompt response. I did a restore off our daily backups and reverted to yesterdays version. All good now and update to 7.5 is working perfectly.

Again thank you for your prompt response.

Regards,

Peter


author: Evan Underwood-Harley
body: Glad you got it sorted.


author: supreetha naidu
body: Hi [@Evan Underwood-Harley](/t5/user/viewprofilepage/user-id/3632667) ,

I have the same issue and all the permissions are correct i dono why i am not able to update it ??

Any help much appreciated

Thank You


author: Evan Underwood-Harley
body: Hi [@supreetha naidu](/t5/user/viewprofilepage/user-id/3898180) ,

Can you share with me your confluence.cfg.xml file ? (please remove all usernames / passwords / hostnames...etc)

Thanks

Evan


author: supreetha naidu
body: Thank you

the file is empty !!!


author: Evan Underwood-Harley
body: Can you copy the old confluence.cfg.xml from the previously version into the updated version and let me know what happens? Assuming your versions are similar there shouldn't be any updates required.

Please also confirm what version you are upgrading from and to?


author: supreetha naidu
body: Okay will try and let you know

upgrading from 6.15.4 to 7.4.4 version
when i create page and type curly brace i dont see list of macros
Asked by Mark R:

I am not seeing the normal macro list when i type curly brace in edit mode. How do i get that list to appear again?

Thanks!


Answers:
author: repi
body: [@Mark Mark](/t5/user/viewprofilepage/user-id/1995516)

This has not existed in the cloud since the new editor

Makro Ctrl+Shift+A

Or use the old editor again ...
> I still have a little workaround.  
> Create a new personal page. This is created in the old editor. You can copy this, delete the content and get a new blank page, which can be edited with the old editor.  
> A bit cumbersome, but a workaround.

comments: author: Sabina Ivancic
body: not working anymore?

is there any other way to bring the old editor back? or how do i insert wiki markup? on cloud... or install some new plugins for it or..? completely new to confluence :(


Tags: cloud
Please provide the legacy editor on my free Cloud instance
Asked by Paul Buckle:

Please provide the legacy editor on my free Cloud instance.

When creating a new page, I would like to be able to choose between Blank templates using the new and the old editor.

Thank you.

Paul


Answers:
author: Dan Winkler
body: [@Paul Buckle](/t5/user/viewprofilepage/user-id/1820004) I thought the same thing when I got a free Cloud instance, but then I found that I could access the legacy editor from the Overview page of my personal space.

To continue to work with the old editor, I just copied the Overview page. Tested it again just now and it seems to work.

comments: author: Paul Buckle
body: Brilliant, that works a treat [@Dan Winkler](/t5/user/viewprofilepage/user-id/267008) , thank you!

I didn't hold out much hope when attempting this because I'd previously deleted my Personal Space. However, creating a new one has indeed give me an Overview page based on the legacy editor. As you say, I can then copy that page to give me another based on the same, which I can then edit and move as required.

However, I would request that the Atlassian Community support staff still act on my request, as it will avoid having to jump through this hoop (albeit a small one!) when creating each subsequent new page.

I shall gladly mark your answer as Accepted once they have done this. Thanks again!


Tags: cloud

confluence-cloud
How to add image in markdown
Asked by Tong Zhao:

We have this company Confluence website, and it seems we have the free version macro of "Insert Markup", in which you could select one of two: Insert "Confluence Wiki" or Insert "Markdown".  

I selected the "Markdown" option and was trying to embed an image from an external url. I tried a format posted in the community but didn't work. The format I tried wass:

\[!Image Title!\|https:[www.imageurl.com](http://www.imageurl.com)\]

Can someone help? Thanks.


Answers:
author: Dominic Lagger
body: Hi [@Tong_Zhao](/t5/user/viewprofilepage/user-id/3949456)

I don't know the answer for myself, but can you try the solution from this [question](https://community.atlassian.com/t5/Confluence-questions/How-to-display-attached-images-with-markdown/qaq-p/621010):
> For anybody else coming to this page, the format is actually
>
> ```
> ![](<contextpath>/download/attachments/<page_id>/<filename>)
> ```
>
> so for Confluence Cloud users it would be
>
> ```
> ?![](/wiki/download/attachments/<page_id>/<filename>)
> ```

Hope this helps.

Regards, Dominic

comments: author: Tong Zhao
body: Thank you Dominic for quick answer. The solution you referred to seems to target attachments uploaded to the Confluence cloud. But for images coming from an external url, this reference doesn't seem to provide a solution?


author: Dominic Lagger
body: I don't know this. have you tried this:

```
?![](<<URL>>)
```


author: Tong Zhao
body: Hi Dominic, you're the best! This worked seamlessly.. Do you by chance also know how to specify the displayed size of the image?


author: Dominic Lagger
body: I found this on stackoverflow:

    ![](<<URL>> =100x20)

You can skip the HEIGHT

    ![](<<URL>> =250x)


author: Tong Zhao
body: Thank you Dominic but in this case it doesn't work. I'll keep looking. Shall I refer to the CommonMark.org for Confluence markdown conventions, or is there a better site somewhere?


author: Dominic Lagger
body: The site seems pretty good ;-)

For Confluene Wiki Markup (not Markdown) see this page here:

* [Confluence Markup](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html)


Tags: image

markdown
Error creating temp file in folder: /var/atlassian/application-data/confluence/attachments/ver003/..
Asked by Antonio Maninha:

When I try to upload pictures I get this error. Any inside on how to solve it?![error.jpg](/t5/image/serverpage/image-id/97332i72BBB0B3259F3760/image-size/large?v=v2&px=999 "error.jpg")


Answers:
author: Antonio Maninha
body: Came to find out we had a power outage and backup didn't kick in... Just had to restart tomcat.

Thanks for the reply Kurt.

comments: author: Kurt Klinner
body: [@Antonio Maninha](/t5/user/viewprofilepage/user-id/3949363)

Hi Antoinio

glad to hear that you found the root cause.

Would be great if you could mark that issue as answered to make other users aware that the problem is already fixed

Cheers

Kurt


author: Kurt Klinner
body: [@Antonio Maninha](/t5/user/viewprofilepage/user-id/3949363)

Hi Antonio

can you check the log files (atlassian-confluence.log, catalina.out) of the instance to get some more details on the error (e.g. missing permissions etc.)

Cheers

Kurt


Tags: confluence-server

server
How to schedule reminders to users?
Asked by pravin:

Hi,

Is there a option to remind users periodically to update there confluence pages/content? Would be great if supports both Cloud and Data Center versions.


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi [@pravin](/t5/user/viewprofilepage/user-id/3665573) ,

Confluence doesn't provide this option by default, but you can try the [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview) app that includes the [Handy Reminder](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Reminder+macro) macro. This macro is available for Data Center for now.


author: Zoryana Bohutska _SaaSJet_
body: Hi [@pravin](/t5/user/viewprofilepage/user-id/3665573)

About Confluence (Cloud) calendars and reminders you can read here <https://support.atlassian.com/confluence-cloud/docs/add-reminders-to-events/>

For Jira Cloud, you can try [Boomerang: Reminders for Jira Issues.](https://marketplace.atlassian.com/apps/1222389/boomerang-reminders-for-jira-issues?hosting=cloud&tab=overview)


author: Aron Gombas _Midori_
body: Sending reminders is one of the core functions of the [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=overview&hosting=cloud) app, which supports both Cloud and Data Center.

It can notify users periodically in every N days (customizable) or based on a specific "reminder date" (customizable per page and even for a page tree) by sending an email (customizable) to the selected recipients (customizable). The default email looks like this:

![notification-email-outdated.png](https://community.atlassian.com/t5/image/serverpage/image-id/259314i5C776F90B81CF54F/image-size/large?v=v2&px=999 "notification-email-outdated.png")

You can [read the documentation](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/) and [try it free](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=installation&hosting=cloud) on both deployment types.

*(Discl. it is a paid and supported app developed by our team.)*


Tags: cloud
Tracking Impediments using Confluence
Asked by Ben Jones:

How are you using Confluence to help track your team impediment list?

Do you have a template or have you found one that works well?

I am specifically looking for suggestions on using confluence to compliment the action of logging action items from retros or daily stand-ups in Jira. Some impediments the team faces never make it to Jira but are in fact worth logging. Am opening a discussion to hear ideas and suggestions.


Answers:
author: Dominic Lagger
body: Hi [@Ben Jones](/t5/user/viewprofilepage/user-id/665072)

My answer will not surprise you I think, but we use the "Retrospective" Template and the "Action Item" macro.

All Action Items then are group in the index page of the Retrospective.

For bigger actions, we use jira and add the actions to the actual sprint.

Regards, Dominic


Tags: cloud

confluence-cloud
Accessing Stylesheet-Properties of Space in Confluence
Asked by Dirk Fehse:

Hi there!

As mentioned here <https://confluence.atlassian.com/doc/styling-fonts-in-confluence-174751968.html> it should be very easy, to insert CSS-Styles in Confluence.

From the docs:
> *To edit a space's stylesheet:*

1.
   > *Go to the space and choose **Space tools** \> **Look and Feel** from the bottom of the sidebar*
2.
   > *Choose **Stylesheet** then **Edit**.*

But there is no tab or anything other just called Stylesheet. It looks like this:

![Space Theme - werkraum - werkraum Confluence - Google Chrome 2020-06-01 22.09.34.png](/t5/image/serverpage/image-id/97321iBCD41822BD883424/image-size/large?v=v2&px=999 "Space Theme - werkraum - werkraum Confluence - Google Chrome 2020-06-01 22.09.34.png")

Where do I find it?

Best regards and many thanks  
Dirk


Answers:
author: Kurt Klinner
body: [@Dirk Fehse](/t5/user/viewprofilepage/user-id/288097)

Hi Dirk

i assume you are using the SAAS offering (Confluence Cloud) - correct?

If that is the case then you will not be able to modify the CSS like described for the self-hosted versions of Confluence.

The discussion in <https://community.atlassian.com/t5/Confluence-questions/Customize-my-Confluence-Cloud-with-my-own-CSS/qaq-p/266239> might be helpful

Cheers

Kurt

comments: author: Dirk Fehse
body: Thank you so much, [@Kurt Klinner](/t5/user/viewprofilepage/user-id/734136) !

But it's sad... I remember the time, we hosted all by ourselves!

Cheers  
Dirk


Tags: cloud
Does Atlassian have plans to convert everything to the new editor experience?
Asked by RZ:

I know that users have the ability to convert pages from the legacy editor to the new editor, but at some point, will Atlassian be converting everything to the new editor automatically? Are there any plans to do so, and if so what is the timing?


Answers:
author: David at David Simpson Apps
body: Hi Rachelle

Atlassian would not have created a new editor if at some point they didn't plan to drop support for the old editor. Supporting 2 editors indefinitely is not normal.

Right now there isn't feature parity between the old and new, so the old editor will live in its current form for quite some time yet.

When they finally do remove the old editor, you will likely have to convert a page to the new editor format in order to edit the page.

Take a look at the [Confluence Cloud Editor Roadmap](https://support.atlassian.com/confluence-cloud/docs/confluence-cloud-editor-roadmap/) for more information.

comments: RZ

author: repi
body: [@Atlassian](/t5/user/viewprofilepage/user-id/213396)

To Atlassian ....  
Why did you actually introduce this new editor when it can do less and is more difficult to use than the old one?  
The new editor doesn't convince me!

comments: author: David at David Simpson Apps
body: Give it time.

It shows great promise - looks really stylish, has some nice layouts built in, but does lack some of the features of the old editor.

It will get better.


Tags: cloud