youngmon/atlassian-qna huggingface dataset:
Using @ and # shortcuts to add members/labels in the card title doesn't work anymore?
Asked by bablex:

Until recently you could use @ to add team members and # to add labels when creating a card (in the title)  

It seems this doesn't work anymore?  
Could you please fix that, as it really slows people down when you have to first create the card and then use l and m shortcuts separately.


Answers:
author: Men?s Hoodies
body: Thank you, Michael Heikka. So, as opposed to a really helpful feature that is ready to use, you are asking that I tinker with the code to develop something and then either alter it (or have other people change it for particular projects)[**?**](https://www.tageunlimited.shop/)


author: Michael Hoffman
body: I heard on Reddit that this was deliberately removed in order to reduce maintainability or some such thing.

Personally, this is pretty devastating and maybe a reason to leave Trello.

It is soo much easier to just type #Label than playing with keyboard shorcuts. I wonder if the "usage" of this was truly studied and appreciated by Atlassian.

Makes no sense to reduce basic functionality.

comments: author: Michael Hoffman
body: Can you image a tool like todoist and they remove the contextual shorcuts - make you use the GUI all the time? That's kind of what it's like.
Anh?nge verschieben
Asked by Bernd Laarmann:

Trello ist toll. Ich w?rde jedoch gerne Anh?nger (PDFs und anderes) von der Reihenfolge her verschieben k?nnen. Das ist nicht m?glich, w?re aber toll.

Ist es eventuell doch m?glich, oder k?nnte man es einrichten?

Gru? Bernd


Answers:
author: Lara
body: Hi Bernd,

Thanks for reaching out!

Just to confirm, by tags, are you referring to attachments?

If so, you should be able to rearrange the attachments on the card back:

![2023-06-26_16-50-01 (1).gif](https://community.atlassian.com/t5/image/serverpage/image-id/264956iB1E00D2FAF90F025/image-dimensions/310x204?v=v2 "2023-06-26_16-50-01 (1).gif")

Please feel free to respond in the language in which you are comfortable.

Lara  
The Trello Team
Invoice
Asked by Stepan:

Hello,

I'm looking for invoices for my Trello account. When I select the links for them, it says I don't have access. I am the owner of the account. Can I ask you to send me an invoice paid on 10.3.2022 in the amount of 31.204,03CZK?

Thank you

Stepan


Answers:
author: Alex W
body: Hi [@Stepan](/t5/user/viewprofilepage/user-id/5251527) - welcome to the Community!

We do not support billing issues over the Community unfortunately. If you're in need of an invoice, please first take a look at our help doc on how to retrieve them from Trello: <https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/>

If you're still having issues, please raise a ticket at <https://trello.com/contact> and ++make sure to set++ the **What can we help you with?**field to 'Billing'.
Text disappears in Trello
Asked by Naima Halse Kirkefeldt:

Hello

We are several different people in different Trello boards who have been exposed to our text disappearing.

It is hidden, we have seen it and when we go out it disappears before our eyes.

Anyone else who has tried it or know why and what we should do?


Answers:
author: Beverley
body: Hi Naima - welcome to the community!

We have this method that, depending on the situation, will allow you to recover your descriptions: <https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/>

On a side note, you've recently raised a ticket ([TRELLO-156448](https://support.atlassian.com/requests/TRELLO-156448/)) with the Trello support team. Feel free to reply to the ticket if you require assistance.

I hope that helps!
Reactive account plz
Asked by Marie Massart:

I can not seem to get into my account and would really like to as I have a lot of information on it.


Answers:
author: Lara
body: Hi Marie,

Thanks for reaching out!

I've taken a look at your account and can see that it is still active. If you've forgotten your account password, you can reset it at <https://id.atlassian.com/login/resetpassword>.

Once you do that, you can log in using your email \& password at <https://trello.com/login>.

Hope that helps!

All the best,

Lara  
The Trello Team
How to adapt all internal links to cards when I copy a board
Asked by Benjamin Foro:

I created a board, which I want to use as a model that I can copy.

On this board, there are many lists and cards and an overview card, that links to all the different cards.

When I copy the board, the link (obviously -.-) stays towards the original model card.

I wonder if there is a way, when I copy a board, to have the links adapt automatically to the cards on the newly created board, not the model.

Thanks in advance


Answers:
author: Lara
body: Hi Benjamin,

Thanks for reaching out!

Right now, when you copy a board, any attached cards will direct to the original board. I definitely understand it'd be helpful if those links pointed to the new board instead and have flagged this as a feature request with the team.

For now, you'll need to manually update those links.

All the best,

Lara  
The Trello Team

comments: author: Benjamin Foro
body: Hey Lara,

Thanks for your answer. Would it be possible to send me an email if / when this feature becomes available?

Best regards


author: Lara
body: Hi Benjamin,

We're tracking this feature request internally and I'll keep an eye out for any updates.

If there are any updates, I'll be sure to let you know in this thread.

All the best,

Lara  
The Trello Team


Tags: link
Trello- How to edit current checklists
Asked by rpilgrim.rp:

Hello Community

I am trying to figure out how to add items to an already checklist template and have that new item be reflected in the "rules" assigned to the card

For Example:

When card is moved to "X", card label "ABC" is added, when "ABC" is added the Checklist "Example" is added

How can I make changes to the items to Checklist "Example" so that the rule can still apply, or do I need to change the name of the checklist every time I add an item and then change the rule?

Thank you :)


Answers:
author: Dreamsuite Mike
body: You could ensure the Checklist is always updated from its master:

So say you have a card called "Example Master", containing the checklist "Master"

Set up rules:

Rule 1 - Add a link of the card with the recently added checklist to the Master card
> When a checklist "Master" is added to a card without a name containing "Master", find the card "Example Master" and add item {triggercardlink} to checklist "Cards"

Rules 2/3 - When an item is added or removed from Master, update all Cards with the Example checklist
> When an item is added to checklist "Example" in card with a name containing "Master", for each card linked in list "Cards", add {checklistitemname} to the checklist "Example"

> When an item is removed fromchecklist "Example" in card with a name containing "Master", for each card linked in list "Cards", remove {checklistitemname}

comments: author: rpilgrim.rp
body: I am new to Trello but I am following this best I can and it makes complete sense! With that said I'm having trouble how to set that up in the Rules Automation itself... would you be willing to attach a screenshot of the rules in order? If not I totally understand and appreciate the help and I will continue to try and decipher it :)


author: rpilgrim.rp
body: I figured it out! Thanks so much :)
Moving a Board to a Premium Workspace and retaining card content
Asked by Jeremy Gaden:

I need to move a board from a free Workspace to my premium account. I copied it over but it didn't bring across any of the card comments or content.

I really need to retain what is already logged into the Board - is this possible?


Answers:
author: Dreamsuite Mike
body: Did you move or copy it?

comments: author: Jeremy Gaden
body: Oh I copied it - couldn't work out how to move it!


author: Dreamsuite Mike
body: If you move it, you'll retain the info. Trello changed the menu some time ago so moving is a little more nested.

![Screenshot 2023-06-23 040540.png](https://community.atlassian.com/t5/image/serverpage/image-id/264655iA5156112D0DE2156/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 040540.png")![Screenshot 2023-06-23 040610.png](https://community.atlassian.com/t5/image/serverpage/image-id/264658i2C660ED1CE9A59EB/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 040610.png")

![Screenshot 2023-06-23 040833.png](https://community.atlassian.com/t5/image/serverpage/image-id/264660i82F5A354E01DFBA3/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 040833.png")![Screenshot 2023-06-23 040653.png](https://community.atlassian.com/t5/image/serverpage/image-id/264659i214AF3649C954F24/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 040653.png")
Any reason this wouldn't work? "{cardhoursinpreviouslist} + {{%triggercardpreviouslistname}}"
Asked by Geo:

I am attempting to create and automation that record the time a card spends in each list. I have a custom field setup for each list. The below regex works as any list so when the card is moved to any new list, the custom field corresponding to the previous list is updated with the time it was in that previous list. However, if the card is moved back and forth it overwrites this time so I wanted to add to the existing value that is already in the custom field. The below does not work. If I replace this {{%triggercardpreviouslistname}} with a static value or a custom field name, it does work.

when a card is added to list "regex:/.\*(\\w+).\*/", set custom field "{triggercardpreviouslistname}" to "{cardhoursinpreviouslist} + {{%triggercardpreviouslistname}}"


Answers:
author: Geo
body: Wait nevermind. I am new here! One more {} to separate the variable worked!

when a card is added to list "regex:/.\*(\\w+).\*/", set custom field "{triggercardpreviouslistname}" to "{cardhoursinpreviouslist} + {{%{triggercardpreviouslistname}}}"
How can I set a custom field date one week *before* another custom field date?
Asked by Jen Montgomery:

All I seem to be finding in automation settings/rules are either forward or dependent on today's date. I want to be able to set a date one week *before* another date.

If it matters, I'd like to set a rule that automatically sets one custom field one week before another. But, I'd also like to create a button that sets the due date to one week before a custom field.


Answers:
author: Dreamsuite Mike
body: You can do this:

![ezgif.com-video-to-gif (6).gif](https://community.atlassian.com/t5/image/serverpage/image-id/264662i04754F3EF893A1A5/image-size/large?v=v2&px=999 "ezgif.com-video-to-gif (6).gif")

Here is the rule:

![Screenshot 2023-06-23 041404.png](https://community.atlassian.com/t5/image/serverpage/image-id/264661iC194F6D6C5360491/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 041404.png")

Which you can adjust depending on your needs of hours, days, weeks etc... There is more info in the link below:

<https://support.atlassian.com/trello/docs/arithmetic-and-formatting-in-date-variables/>

comments: author: Jen Montgomery
body: Thank you for the response. What am I doing wrong? The Production Deadline custom field remains blank.![Screenshot 2023-06-23 at 6.41.33 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/264765i8549F71035128D6E/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 at 6.41.33 AM.png")![Screenshot 2023-06-23 at 6.39.47 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/264766i3DC41E8A7889C913/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 at 6.39.47 AM.png")


author: Dreamsuite Mike
body: Try:

{cardduedate-7d}


author: Jen Montgomery
body: Thank you!

I just want to confirm that there isn't a way then to set a custom field date one week before another custom field date? I can do it in relation to the card due date, but not in relation to another custom field date?
PDF attachment not viewing correctly
Asked by jharris:

We email a pdf of a Formidable Forms from a website to create a card on a TrelloBoard. When we click on the PDF link on the card all we get is a new browser tab opens With content that looks like this.

%PDF-1.4 %???? 3 0 obj \<\> /Annots \[ 5 0 R 6 0 R \] /Contents 4 0 R\>\> endobj 4 0 obj \<\> stream x??Y\[o?4?x????????---G\`?? ?...????Lo\[??v--U?o?...??O???U\*ZTM??K\|?????v??0?...??y+????I??}?????????? v?T?":???\&v5Bs-?? ?Ga?????z????e-???y\\???:?\>\>???j?g?+??7DpJQ??=???(?"?? ?Q7???"=?"??\\J5R"A??CEh?F???B???\>\>(n2???C,?6V\|?j?M?,cHO/??'\*??p?mMq)???---e??...u"\\:S??y?2u/\<?\~)???---...??\<-}??f?b;!???0?8:#x??f????z? ?k?xI??c!N-????'?E??W?\&??"F????8??Sm??J?'?5?c??? ?Q7??p?"??Iu??{

We have tried different Browsers and get the same results. any help would be appreciated. this happens across multiple users throughout our organization. Just started happening this morning.


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Could you please let us know exactly how you're forwarding PDF files to Trello? Is it being forwarded via Formidable Forms?

If so, you may want to check with Formidable Forms and see how they are sending PDFs.

Lara  
The Trello Team
Como ? feito a inclus?o e exclus?o de usu?rios no trello premium?
Asked by Emily:

Oi pessoal!

Queria verificar como funciona o pagamento do Trello Premum no caso de retirar um membro e incluir outro no lugar... ? poss?vel substituir o login de um para o outro? Como isso fica quando paga por anuidade?


Answers:
author: Dreamsuite Mike
body: Oi [@Emily](/t5/user/viewprofilepage/user-id/5251066)

Desculpe se isso ? impreciso, Google Tradutor...

Voc? pode remover 1 membro premium e adicionar outro sem nenhum custo adicional. O Trello pegar? a licen?a que voc? tem dispon?vel e a atribuir? ? nova pessoa.  
O Trello sempre avisar? se voc? adicionar algu?m pelo qual ser? cobrado extra...

Eu espero que isso ajude

comments: author: Emily
body: Muito obrigada, Mike! Sua resposta me ajudou muito. No caso de eu remover e n?o adicionar ningu?m, o Trello desconta?


author: Dani Berttolini
body: Ol? [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) , paguei a Tarifa anual para o Trello Premium com 6 usu?rio(s) pelo per?odo de 20 de June de 2023 a 20 de June de 2024. Estou atualmente com 3 usu?rios, para adicionar os outros 3 o Trello est? notificando uma cobran?a de $119,99 por usu?rio em 20 de junho de 2024. Como posso resolver essa situa??o?
I've lost a workspace - NOT a board. Can I retrieve it?
Asked by Gill Tiney:

I had a comms Worskpace and had several boards on it for every issue of a magazine we produce. 7 people on the team had access to the boards and I suspect one of them closed what he thought was a board - but appears to be the Workspace - agony, there was so much on there.

Any chance it can be retrieved?


Answers:
author: Dreamsuite Mike
body: To delete a workspace, there is extra protection as the user would have to enter the workspace name in a box to do so. The good news though is that the boards are not deleted, they are just closed. You can reopen them and re-add them to a workspace.

<https://support.atlassian.com/trello/docs/deleting-a-workspace/>
Hello, how can I make the leds of the facebook ads reach trello?
Asked by Marketing DFL:

Intento hacer de trello un crm pero no puedo vincular whatsapp business a trello ayudenme por favor


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello is not an application designed for marketing or spamming people with adverts. I would recommend that you look elsewhere.


author: James
body: I saw your post about integrating WhatsApp Business with Trello to turn it into a CRM, that's a cool idea! To link Facebook Ads data to Trello, you might want to explore the [facebook?????](https://www.yestupa.com/facebook-library.html), which provides insights and analytics on ad performance. It can help you track how your ads are performing across different platforms, including WhatsApp Business.

Setting up this integration could streamline your marketing efforts, allowing you to manage leads and customer interactions more efficiently. If you need a step-by-step guide, I recommend checking out resources specific to integrating WhatsApp Business with Trello.


author: Jim Galdamez
body: First, ensure you have the necessary permissions and API access for both platforms. Then, consider using Zapier or Integromat to create automated workflows between WhatsApp Business and Trello. These tools can streamline data syncing and task management, making your CRM setup smoother.
Cwc domain change for LibertyNet
Asked by Ricardo Valenzuela:

Translator

Good morning

Equipment Recently the company changed the domain from CWC to Libertynet and I am trying to recover the dashboard of the domain that was assigned to the CWC account. When trying to enter with this account, it always redirects me to the Libertynet email, I don't know if you can help me with this case.

Thank you so much.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello does not redirect anything, and it does not really use emails. You log in with an Atlassian account which has an email associated with it, but Trello doesn't directly use the email.

Could you explain exactly what you are seeing when you try to log into Trello?
Can you get the Trello App on Slack to notify each user once they are tagged on the trello board?
Asked by Bradley Wells:

Is it possible for the Trello application within Slack to message the individual when they are tagged in a card?  

For example, when someone tags me on Trello, it sends me a notification when someone mentions me but how do I get it to do it for everyone or is that not possible?

For example, if it tags [@MR](/t5/user/viewprofilepage/user-id/258277).smith then Mr. Smith gets a notification on Slack?

![Slack.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/264548i4696D6344E86C3F6/image-size/large?v=v2&px=999 "Slack.jpg")


Answers:
author: Lara
body: Hi Bradley,

Thanks for reaching out!

Users will need to set this up themselves via the Slack Power-Up settings.

To do so, they'll need to click on the **Slack** button at the top of the board. From there, a modal will appear and they'll be able to set up mention alerts:

![2023-06-26_10-54-56.png](https://community.atlassian.com/t5/image/serverpage/image-id/264920i53760E18F121B2BA/image-dimensions/479x256?v=v2 "2023-06-26_10-54-56.png")

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
????????????????????????????????????????
Asked by ????:

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????20???????????????????????????????????  
????????????????????????????????????????????

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????????????????????1????????????????????????????????????????????????

??????????????????????????????????????  
??????????????????????  
???????????????????????????????????????  
???????????  

??????????????????????????????????  
?????????????????????  


Answers:
author: Ai Hirama
body: ?????????????????????????

?????Trello???????????????????????????????????????

???????????????????????????????????????????**??????**????????????????????
How to share a full path link to others
Asked by kota:

How can I share a full path link to others?

As for URL, I made it by pushing Link button.

However, this ferture is not available in sharing a full path link.

Please tell me how to share a full path link.


Answers:
author: Dreamsuite Mike
body: Hi [@kota](/t5/user/viewprofilepage/user-id/5250171)

I am not sure exactly the question, what do you mean by full path link?

You can always just copy the address in your browser:

![Screenshot 2023-06-22 100133.png](https://community.atlassian.com/t5/image/serverpage/image-id/264453iF6D40F46BDC89DB2/image-size/large?v=v2&px=999 "Screenshot 2023-06-22 100133.png")

You can also create an automation to post the link to comment or description of a card, if it helps...![Screenshot 2023-06-22 100059.png](https://community.atlassian.com/t5/image/serverpage/image-id/264454i0EB4B3931F8D902C/image-size/large?v=v2&px=999 "Screenshot 2023-06-22 100059.png")

comments: author: kota
body: Thank you for your reply.

"Full path" indicates a specific address of each file or folder.

Like this:

C:\\Users\\\*\*\*\*\\Documents\\Adobe\\Photoshop Cloud Associates

My boss and I share one online drive, and we often share some files.

I want to share original files so that both can edit.

To enable this, I need to tell a full path to my boss on Trello, but I always fail.

![??1.png](https://community.atlassian.com/t5/image/serverpage/image-id/264459i8309BAD2E88DD2ED/image-size/large?v=v2&px=999 "??1.png")

I can't attach this link on Trello.

Do you know a solution of such issues?


author: Dreamsuite Mike
body: You can click here in explorer:

![How to share files in File Explorer on Windows - Microsoft Support](https://support.content.office.net/en-us/media/4d0e57f9-254f-31c9-60c8-baae255dec6c.png)

Then copy that link and paste it into Trello

Alternatively there is a [Onedrive](https://trello.com/power-ups/5940440775fbe327abd3329f/onedrive) power-up


author: kota
body: Thank you.

Our company has an internet storage that only employees can access instead of OneDrive.

We store and edit all files on that storage, so I'm looking for a way to share each file's path on Trello.

I copy a full path and paste it on Trello, at first the path seems complete (see the left picture).

Once I save that window and reopen the window, the initial letter ("/") is always lost (see the right picture).

So just by copying and pasting the path, I can't access to each file or folder (I need to add "/" at the start of each path).

It's a bit troublesome and I don't know why this always happens.

Do you have any ideas?

![??????.png](https://community.atlassian.com/t5/image/serverpage/image-id/264650iCAB17DF1CBD66902/image-size/large?v=v2&px=999 "??????.png")


author: Dreamsuite Mike
body: Try this formatting:

![Screenshot 2023-06-23 042546.png](https://community.atlassian.com/t5/image/serverpage/image-id/264663i6E5433F12B79B565/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 042546.png")


author: kota
body: I made it, thank you!