youngmon/atlassian-qna huggingface dataset:
Is JIRA Required to use Crucible?
Asked by Chris S:

Are you able to install Crucible as a stand alone product or are you requred to have a JIRA license for every Crucible license as well?

Thanks,  
Chris


Answers:
author: gustavo_refosco
body: Hi Chris,

You can install Crucible as a stand alone product, independtly of your JIRA instance.

Please take a look at [](https://www.atlassian.com/licensing/crucible)<https://www.atlassian.com/licensing/crucible>for more information about Crucible licensing.

comments: author: Chris S
body: Thanks Gustavo, much appreciated!


author: Chris S
body: Thanks Gustavo, much appreciated!


Tags: fisheye-crucible-administration
Is it possible to reset the "Complete" state of a review when adding additional content?
Asked by Mike Hedman:

Is there a way to remove the "complete" state from reviewers when adding additional content? Our typical workflow is:

1. Start review
2. Reviewer comments on a problem, and marks review as complete
3. Author writes code to address the problem and...
4. Add new code to the review

But the reviewer is still marked as "Complete". I'd like them to not be so that it's clear that they need to review the updated code.


Answers:
author: Piotr Swiecicki
body: Hi Mike,

Are you sure the reviewer(s) are still marked as complete when new content is added? Can you describe the steps to reproduce? When I add new content to review the complete flag of reviewers gets cleared and the are marked as incomplete.

Regards,  
Piotr

comments: author: Mike Hedman
body: Piotr,

You are absolutely correct! I see that it does not change the status when adding the new content, but upon refreshing the page the statuses have been updated.  
Thanks!!


author: Felix Wang
body: Hi Piotr,

I'm curious about the exact opposite of this:

I understand the design rationale behind clearing the 'completed' status on reviewers, because the newly added contents haven't actually been reviewed.

But sometimes, a reviewer has completed with some comments. I'd like to update the review with changes addressing those comments, but would like to still keep the 'completed' status. Is it possible currently? If not, feature request?

Thanks!

comments: author: David Marquez
body: I have the same question. I add content either form svn changesets or via a patch file (pre-commit). Whether the Completed statuses are removed seems to depend on which of these methods I use, not complete sure. Seems a bit unpredictable. I'd like to know how to keep the Completed status when adding content.
Source tree GUI works well but Permission denied in the commond terminal
Asked by ??:

Hi all. My source tree GUI works well and I can do commit, push, pull whatever operations. However, we I do the same action via the commond line, it will start complaining Permission Denied. Anyone has any ideas? ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/129609i8ACFC69725B23065/image-size/large?v=v2&px=999 "image.png")

the SSH key was also generated from the GUI and set in the Bitbucket account as well.


Answers:
author: Wesley Fang
body: I am having the exact same issue when connecting to the company's bitbucket server repo. Installed 3.4.9 the latest from scratch but no luck. After 4-5 hours of troubleshooting, I finally switch to Git Extensions. it works like a charm. How ironic.


author: pgami
body: ssh is highly environment and OS dependent. Can you provide more information about which OS you are on and what ssh client are you using?

Because sometime SourceTree and Terminal might be using different ssh agents.


Tags: permission
Could not resolve host
Asked by sev2a:

We are using an selfhosted Gitlab and the admin does not know how this happens.  
Sometimes we get this error / See below.  
After repeating push again and again, it worked. So its randomly happening.  

Some forum suggestions did not help.

Please help.  
Thx in advance

![connecterror2.png](https://community.atlassian.com/t5/image/serverpage/image-id/129581i56A29AB1AC2EE587/image-size/large?v=v2&px=999 "connecterror2.png")


Answers:
author: Pramodh M
body: Try with IP first and see if it works.

Since it's on-premise, you may have a problem with custom domain mapping or if there is any proxy host configured you may want to check with that first.

Check with your internal team if you still face the problem

Thanks,  
Pramodh

comments: author: sev2a
body: With IP it does not work. And a proxy is not present. So with 4 different users we have this problem. Any other suggestions?
This is not a valid source path
Asked by Ayodele Olayinka:

I keep trying to open a repository using sourcetree but it keeps saying : "This is not a valid source path". Please help! These are the details;

Command: gi

t -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://github.com/3Pixel-Organization/Team-3/tree/master>  
Output:  
Error: fatal: repository '<https://github.com/3Pixel-Organization/Team-3/tree/master/>' not found

Command: hg identify extensions.hgext.hgsubversion=! <https://github.com/3Pixel-Organization/Team-3/tree/master>  
Output:  
Error: abort: '<https://github.com/3Pixel-Organization/Team-3/tree/master>' does not appear to be an hg repository:  
---%\<--- (text/html; charset=utf-8)


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ayodele Olayinka](/t5/user/viewprofilepage/user-id/4251662) ,

Welcome to the Atlassian Community!

Please follow up on these link

<https://stackoverflow.com/questions/20718193/issue-with-sourcetree-while-cloning-a-github-repository>

<https://mulcas.com/this-is-not-a-valid-source-path-url-sourcetree/>

<https://forum.gitlab.com/t/configure-sourcetree/600>


Tags: atl-gruland

cloud

github

path
Why does Sourcetree keep asking for a password to https://(null) on Mac?
Asked by Andr? Diogo:

I've been trying to clone a website from pantheon.io, for which I have full permissions and have cloned it to other laptop and all.

However, when trying to Clone from URL and inputting the link, it prompt me to enter a username and password for https://(null. I have tried every password I can think of but it just won't work, and always keeps popping up with the same window:

![Screenshot 2021-02-04 at 10.14.08.png](/t5/image/serverpage/image-id/128835i471C6DFC7F9449EE/image-size/large?v=v2&px=999 "Screenshot 2021-02-04 at 10.14.08.png")

I'm using SourceTree 4.0.2.

How can I solve this and effectively clone my website? I would like to try and avoid using git bash.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Andr? Diogo](/t5/user/viewprofilepage/user-id/4250603) ,

Welcome to the Atlassian Community!

Please follow the below steps

Go to Preferences -\> Git and clicking "Use System Git".

After that Sourcetree remembers the password.

comments: author: Soumyadeep Mandal - SaM
body: You can even clean install by following this documentation

<https://confluence.atlassian.com/get-started-with-sourcetree/install-and-set-up-sourcetree-847359043.html>
Sourcetree installation version with .Net Framework 4.0
Asked by Insu Jeong:

Hi,

I would like to use Sourcetree, but I have to use .Net Framework 4.0 on my labtop.

The latest version 3.4.2 needs to install .Net Framework 4.7+.

Could you please let me know which version with using .Net Framework 4.0?

Best Regards,

James


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Insu Jeong](/t5/user/viewprofilepage/user-id/4249987) ,

Welcome to the community!

Please follow this guide and clean install the software

<https://confluence.atlassian.com/get-started-with-sourcetree/install-and-set-up-sourcetree-847359043.html>

and upgrade the .Net Framework to .Net Framework 4.7+.

comments: author: Insu Jeong
body: Hi Soumyadeep Mandal,

Thank you for your reply.

My question is about using Sourcetree with .Net Framework 4.0.

Because I have to .Net Framework 4.0 for test or something.

Could you please let me know which Sourcetree version with using .Net Framework 4.0?

(For example, Sourcetree 3.2.6 is able to use with .Net Framework 4.3, Sourcetree x.x.x is able to use with .Net Framework 4.0.)

Best Regards,

James


author: Soumyadeep Mandal - SaM
body: Hi [@Insu Jeong](/t5/user/viewprofilepage/user-id/4249987) ,

The sourcetree version supports .net framework 4.0 is not supported by Atlassian.

In this case, you can [ask Atlassian support](http://support.atlassian.com/contact)


author: Insu Jeong
body: Hi Soumyadeep Mandal,

Thank you for your reply.

I register new one as below.

<https://community.atlassian.com/t5/Jira-Software-questions/Sourcetree-installation-version-with-Net-Framework-4-0/qaq-p/1606059#M121996>

Best Regards,

James
Where the local commits are saved?
Asked by JaquelineMoura:

Hi,

I need to find some local commits from an old HD.

Where are it?

Please, help me find it.

SO: Windows 10


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@JaquelineMoura](/t5/user/viewprofilepage/user-id/4248602) ,

Welcome to the Atlassian Community!

Please read and follow this article and I hope it will be helpful

<https://medium.com/better-programming/how-to-remove-committed-files-from-git-version-control-b6533b8f9044>

comments: author: JaquelineMoura
body: Hi, thanks for trying to help.

But my need is the opposite of that.

I need to find my commits (in a previous HD) to push on remote repository.

I already tried just copy the folder and open into my SourceTree without success, the commits wasn't found.


author: Soumyadeep Mandal - SaM
body: Hi [@JaquelineMoura](/t5/user/viewprofilepage/user-id/4248602) ,

You have to find the commits in the project folder \& .git files.

and also have a look at the sourcetree installed location. If you still can't find it then you might have deleted the commits somehow and can't be recovered as those were local commits.

If you want, you can [ask Atlassian Support](http://support.atlassian.com/contact)


author: JaquelineMoura
body: Thank you, I will search for .git files.
Corporate License
Asked by sathis kumar:

Hi ,

Could you tell me about license details of source tree for corporates ?

Is free of cost for corporates ?


Answers:
author: Ste Wright
body: Hi [@sathis kumar](/t5/user/viewprofilepage/user-id/2906517)

Sourcetree is a free product; it's a free Git client for Windows and Mac.

See more about Sourcetree and downloading it from [this page](https://www.atlassian.com/software/sourcetree).

Ste
?Sourcetree? can?t be opened because Apple cannot check it for malicious software.
Asked by Hakon Harstrup:

This software needs to be updated. Contact the developer for more information.


Answers:
author: Tridie2000
body: Right click the app \> click open

A dialog will appear, click open again.


author: Eddie Caplan
body: Same problem here. I'd like to get started with Sourcetree, but this is a complete blocker.

The downloaded zip file has version: Sourcetree_4.0.2_236.zip
How to connect SourceTree to Bitbucket via single sign-on?
Asked by matthewfurlong:

I am having immense trouble executing any pull/push through the Sourcetree interface. My company has a single sign-on that looks to execute correctly when I go to Tools \> Options \> Authentication. When there, I have it set up as HTTPS and the OAuth says "Authentication OK". I then try to to clone a repository via Bitbucket, choose HTTPS, and then Clone in Sourcetree. Sourcetree then says "This is not a valid source path / URL", which it is definitely a valid source path and matches everything in Bitbucket. I have even connected to a local repository and then try pulling and I get " Because your Atlassian account admin requires single sign-on, you'll need to authenticate with an app password." Any help would be greatly appreciated as I've essentially exhuasted every resource to help resolve this issue.


Answers:
author: Chery
body: Hello,

Are you using Bitbucket Server or Cloud Version?


Tags: authentication

bitbucket

sso
Why Does a Push Fail with Fatal Error: Null When Using LFS?
Asked by Justin McCormick:

We have a user with Sourcetree 4.0.2 on Mac that can successfully pull from a BitBucket repo and can push some files (updated a text file and a photoshop file) but when trying to push all files, the push errors out with about 7 or 8 Fatal Error: Null messages after reaching about 63% in LFS. Another user with the same configuration is pushing the same files to the same repo without error, the only major difference that I know of is the successful user is local admin.

I've tried pushing from Sourcetree's command line without success. I've also completely reinstalled Sourcetree, verified the user's credentials and verified the user can see the project in a browser.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Justin McCormick](/t5/user/viewprofilepage/user-id/165878) ,

Please have a look at this solution

<https://community.atlassian.com/t5/Sourcetree-questions/LFS-error-quot-failed-to-push-some-refs-quot-troubleshooting/qaq-p/1117584>

comments: author: Justin McCormick
body: unfortunately, that didn't seem to have an applicable solution but I did have the user run the log command and this was the result![git.png](https://community.atlassian.com/t5/image/serverpage/image-id/129163i238029F9C7B15845/image-size/large?v=v2&px=999 "git.png")


author: Soumyadeep Mandal - SaM
body: Hi [@Justin McCormick](/t5/user/viewprofilepage/user-id/165878) ,

Please a look at this solution <https://stackoverflow.com/questions/24114676/git-error-failed-to-push-some-refs-to-remote>

If you want you can [ask Atlassian support](http://support.atlassian.com/contact) too
Cannot fetch or pull on Sourcetree for windows
Asked by Stephanie Unsworth:

When trying to fetch or pull from my remote in sourcetree, if comes up with the error:

<br />

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin  
remote: HTTP Basic: Access denied  
fatal: Authentication failed for "\[my remote\]"

I don't know why it is doing this as I have the proper gitlab access and this hasn't been an issue previously. Under settings/authentication, it keeps asking me to authenticate my log in everytime I open this. I have tried re cloning my remote but it keeps coming up with authentication errors and the credential pop up does not appear


Answers:
author: Enecco Jacobelli
body: I have the same problem ! :(

comments: author: Enecco Jacobelli
body: I have a solution now :

I got the help of this answer: <https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564>.

Me, I went into the windows file explorer, and noted in the search bar "Sourcetree", and chose the "Sourcetree" folder with this path "C: \\ Users \\ CS \\ AppData \\ Local \\ Atlassian".


author: lme
body: Mr Enecco Jacobelli,

Thank you for your answer.

Now I can Push and Fetch from/to SourceTree to/from GitLab.


author: Bart Nab
body: I had the same problem. The suggested solution of removing the passwd file didn't work for me. But Sourcetree has a built-in solution:)

In the small menu bar at the top select =\> Tools =\> Options =\> Tab Authentication

There you can choose your gitlab account and "edit" it. The edit box offers an option to refresh Personal Access Token. This will give a Windows popup where you can enter the new PAT. And then be patient for about 20 seconds;)


Tags: cloud

jira-software

jira-software-cloud
????????????????
Asked by Watanabe Rikuto:

Windows????sourcetree???????????????????????????C:\\Users\\USERNAME\\AppData\\Local??Atrassian?????Source Tree????????????????????????????????????System.Net.WebExeption: WebClient ???????????????System.IO.IOExeption:?????????????????????????'C:/Users/USERNAME/AppData/Local/Atrassian/Source Tree/PortableGit.7z'???????????'????????????????????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

????????[Sourcetree?????](https://ja.confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html)??????????????????????????????????????

???????????????????????????????????????????????????????????????????

```
C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log
```
I see that the download is exe, is there an MSI by chance?
Asked by Josh Proce:

I see that the download is exe, is there an MSI by chance?

Thank you in advance

Josh Proce


Answers:
author: Alexis Robert
body: Hi [@Josh Proce](/t5/user/viewprofilepage/user-id/4245682) ,

you can find the latest MSI here : <https://www.sourcetreeapp.com/enterprise>

You can have a look at the MSI documentation here : <https://confluence.atlassian.com/sourcetreekb/sourcetree-enterprise-and-msi-installation-947848769.html>

Let me know if this helps,

--Alexis
Can't access privates github projects that has been shared with me with full access
Asked by Valery Ramirez:

Hi all, how are you. I have an account in github and right now I can access it from source tree but there are projectes from other repos that has been shared with me with full access to them, When I accessed the repo from source tree I can see my own projects but I can't see the projects that has been shared with mi, how can I solve this problem in source tre?.

Thanks in advance for the help.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Could you see that project via github web ?

If so, please, reconnect the source tree app

comments: author: Valery Ramirez
body: Yes,, I have full access to the projects through github web but in the interface of source tree version 3.4.2 it only shows my own projects, I think is something like source tree or github (I don't know which one) doesn't those projects like mine and therefore they are not shown in the list of remote repos of source tree.


author: Gonchik Tsymzhitov
body: So next step is reinstall the SourceTree app.


author: Valery Ramirez
body: Look, the repos that I can't access from sourcetree has been shared with me with access to an organization, I mean, I'm a member of an organization wich has a different name of my account and in github web I can see them if I switch the account context.

I think that is the reason why I can't see the organization repos, I've tried to add an account with the name of the organization and my personal password but it didn't work.

In addition, I've checked the option "Show organizaton repos" but it didn't work.

Then I simply resintall sourcetree?


Tags: github
Fake GIT-LTS upgrade yellow flag
Asked by leslviv:

Sourcetree keeps telling me to upgrade to a newer version of Git-LTS that doesn't exist 2.29.2.2

screenshot: <https://ibb.co/sPv8Jf4>

at <https://git-lfs.github.com/> the version is 2.13.2

O.S - Windows 10

Device: Surface Pro 7

I have no issues with Sourcetree on other devices


Answers:
author: Michael Tigar
body: I'm getting the same issue, but now it's saying 2.30.0.2. Did you ever get this resolved? thanks.  
![GitLFS.png](https://community.atlassian.com/t5/image/serverpage/image-id/134123iC999E5A926EC266D/image-size/large?v=v2&px=999 "GitLFS.png")

comments: author: leslviv
body: Nope. I had this issue only on my Surface Pro so I just switched to another client.

No such problems on my desktop and laptop.
I'm unable to open the Sourcetree on Mac
Asked by Swathi Majjari:

Just downloaded Sourcetree_4.0.2_236 from the Sourcetree website and received the following message - "Sourcetree' can't be opened because Apple cannot check it for malicious software."


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Swathi Majjari](/t5/user/viewprofilepage/user-id/4242355) ,

Welcome to the community!

Since the Mac M1 released and new updates are available for all Apple devices, this issue has been faced by a few users.

You can uninstall it and clean install the SourceTree in your device.

Or

contact [HERE](http://support.atlassian.com/contact)

Regards,

***Soumyadeep***


Tags: cloud
Linking assets (DC) with Confluence (Cloud)
Asked by Luis Felipe Sanches:

Hey,

Is it possible to integrate Jira data center insight with Confluence cloud to display information using macros, such as the */assets* macro but linked with Assets (DC)?


Answers:
author: Kristian Klima
body: Hi [@Luis Felipe Sanches](/t5/user/viewprofilepage/user-id/5394531) and welcome to the Community.

I may want to explore this:

<https://confluence.atlassian.com/enterprise/use-atlassian-cloud-and-data-center-or-server-products-together-1082268752.html>


Tags: assets

cloud

confluence-cloud

insight
Did a Highlight color button just appear on your new editor controls?
Asked by Barbara Szczesniak:

I just noticed a Highlight color control on my editor toolbar---literally appeared in the last 20 minutes. I changed the text color in a page 20 minutes ago, this control was not there. Went to do it in another page, and there it is!

Am I losing it? Was it there yesterday? I didn't see any announcement of this new feature, but the highlight seems to transfer to my Scroll Viewport output, so I'm happy for this.

![HighlightColorControl.png](https://community.atlassian.com/t5/image/serverpage/image-id/329965i07603776EBC8B4DE/image-size/large?v=v2&px=999 "HighlightColorControl.png")


Answers:
author: Rodrigo
body: Hola [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)!

I was so intrigued by this; it looks helpful! (and I don't have it). And seeing the announcement for it made me remember your post, you are not losing it :D

Linking here just in case:

* [Announcement: Confluence text highlighting](https://community.atlassian.com/t5/Confluence-articles/New-feature-Text-highlighting-in-Confluence/ba-p/2728045)

Have a great day!  
Rodrigo

comments: author: Barbara Szczesniak
body: [@Rodrigo](/t5/user/viewprofilepage/user-id/4988097) Thanks for the link to the announcement---I hadn't seen that yet---it wasn't in my daily digest today.

It's odd that the feature appeared in my Free plan instance on Friday. Of course, this doesn't mean that I'm *not* losing it, just that this new feature is not related. ?


author: Kristian Klima
body: I have it my editor on both the Standard and the Premium site.

I swear it wasn't there this morning :D


author: Shawn Doyle - ReleaseTEAM
body: I'm not seeing it yet. I tested it in both light and dark themes.


Tags: cloud

confluence-cloud

new-editor
Confluence whiteboard links
Asked by Tim Parkinson:

We would like to link between whiteboards, so that we can show how a process moves between 2 different departments (each with their own whiteboard).

I know that I can copy a link to an object, but I would like to be able to add that link to a shape on the originating whiteboard. Even making the shape itself the link. I am currently just pasting the link and then moving it on top of the shape, but that means that I need to make the shape itself a lot bigger.

Also being able to change the text on a link so it could be more descriptive would be useful.

I've tried adding the link to a comment, but again it doesn't display this intuitively.

Does this functionality exist already and I just haven't discovered it yet?

TIA


Answers:
author: Vronik
body: Hi

Look at this, maybe it can help you or give you ideas

<https://support.atlassian.com/confluence-cloud/docs/inserting-links-to-your-whiteboard/>

<https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-create-simple-hyperlinks-in-whiteboards/qaq-p/2520185>

<https://community.atlassian.com/t5/Confluence-questions/Add-link-to-whiteboard-object/qaq-p/2649370>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.

comments: author: Patrick Matthews
body: [@Vronik](/t5/user/viewprofilepage/user-id/1303385) - Tim would like to "link between whiteboards". Your links above just wasted my time as they are not relevant to Tim's request. Please take the time to read more carefully.  

Have a nice day.


Tags: cloud

confluence-cloud

whiteboard