youngmon/atlassian-qna huggingface dataset:
What is the process to upgrade and migrate data form SourceTree client 1.6.14 to 2.0.19.1
Asked by QMTSG:

What is the process to upgrade and migrate data form SourceTree client 1.6.14 to 2.0.19.1?

Client went from being single install path to user profile specific install path, so if we do an in place upgrade what versions do we need to uprade to arrive at 2.0.19.1 and will the local data be automatically be migrated to version 2.0.19.1?


Answers:
author: Ana Retamal
body: Hi! For SourceTree 1.9 or older, uninstalling is necessary. From 1.10 onwards, uninstalling is no longer needed. If you decide to upgrade directly from 1.6.14 to 2.0.19.1, you'll need to uninstall the old version first. Once you uninstall, I recommend you to go to **Control Panel \> Programs \> Programs and Features** and make sure the older SourceTree versions are removed and the registry settings are cleared. Then reboot your system to make sure the uninstall is complete.

The data should be migrated to the new version, although it's possible that the user might need to add his credentials again.

Hope this helps!

Ana


Tags: upgrade
No option for "Registration" or "Import License" in menu bar
Asked by Jamie Head:

On Mac OS. After downloading SourceTree license file the page says:

"Within SourceTree select from the menu bar "SourceTree \> Registration", click "Import License" to import the downloaded the license file."

There is no menu item for Registraion under SourceTree in the menu bar.


Answers:
author: somethingblue
body: Hi Jamie,

WIth SourceTree all you need to do is login with a valid Atlassian account and you should be set. Take a look at "[Download your SourceTree license](https://confluence.atlassian.com/sourcetreekb/download-your-sourcetree-license-link-is-broken-on-my-atlassian-com-860006975.html)" link is broken on my.atlassian.com for more info:
> When it comes to the latest SourceTree, you no longer have to manually download the license and install it into SourceTree.
>
> All you have to do for using SourceTree is just login [Atlassian Account](https://id.atlassian.com) once when you set up it instead.

Cheers,

Branden

comments: author: Jeremy Blacker
body: Hi Branden,

<br />

What if I want to do it that way? Your documentation and your answer only suggests that I am not required to do it that way.

Right now, the login for Sourcetree 2.6.3a for MacOS does not know what a properly formatted email address looks like, so I am unable to log in.

Thanks,

Jeremy


Tags: bug

import

licence
How do I send a commit comment to Jira, after it has been commited?
Asked by Rob:

I commited a change of two files, and added my Jira ticket number, however, I did not have my Settings -\> Advance -\> Commit Text Link configured.  

It is configured now.

How can I resend this commit comment, so that the change is linked to the Jira ticket?

I use bitbucket, TortoiseGIT, and Jira


Answers:
author: Rob
body: Never mind, the commit comment doesn't get linked until you push. I had not pushed yet.


Tags: jira
Not possible to see uncommited changes in sourcetree
Asked by Max:

Hi,

I have to question/problems:

1) I would like to commit some files but it s not possible. I can't see the files to commit (just with the command "Git Status"). Sourcet What is the problem ?

2) I have also some Untraked Files, is that normal that all new files creates are Untraked? How is that possible to automaticly traked all new files ? ![Unbenannt.jpg](/t5/image/serverpage/image-id/4054iF674796FDD89953F/image-size/large?v=v2&px=999 "Unbenannt.jpg")

Windows 7 - Sourcetree 2.0.20.1

Edit:

3) I have also the problem that they don't show me the untraked content and modified content from another submodules.

see screehshots

![Unbenannt2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/4063i2CAFCBE07BF6C166/image-size/large?v=v2&px=999 "Unbenannt2.jpg")

Thanks


Answers:
author: Ana Retamal
body: Hi Max! Where are you performing the changes? Is it locally or in the server? If the changes are being made locally they should show up in SourceTree immediately, if they're made in the server it can take some time to show up. You can set this time in the Preferences (see screenshot)

![Preferences.png](https://community.atlassian.com/t5/image/serverpage/image-id/4163iC30587C90ACE337E/image-dimensions/437x91?v=v2 "Preferences.png")

Regarding your other questions, a tracked file is a file that exists in the Git index (handled by version controll) and can be added to the index by using git add. Untracked files are most of the time files you don't want to be controlled (for example they are generated by your compiler). If you want Git to ignore certain files, you can add them to the `.gitignore` file.

This image shared in [Stackoverflow](https://stackoverflow.com/questions/9663507/what-is-tracked-files-and-untracked-files-in-the-context-of-git) illustrates the possible statuses of a file:

![file status cycle.png](https://community.atlassian.com/t5/image/serverpage/image-id/4164i20FF2BA9A86F6CFD/image-dimensions/432x274?v=v2 "file status cycle.png")

Let us know if you need further assistance, Max.

Best regards,

Ana

comments: author: Max
body: thanks but the changes are locally
SourceTree - Is there a Limit to the Number of Git Repos
Asked by TRENT Andrews:

Is there a limit to the number of Git Repo.

I can add them to Source Tree, but when I close the new one. It is not in list of Seachable git repos.


Answers:
author: minnsey
body: Hi,

No there isn't any hard limit.  

Can you describe how you are adding the repos and what version fo SourceTree and OS you are using?  

Thanks

comments: author: Ana Retamal
body: To add to Michael's answer, note that the only limit we have is the size per repository, you can have unlimited repos up to 2GB each. For more information you can visit [What kind of limits do you have?](https://confluence.atlassian.com/bitbucket/what-kind-of-limits-do-you-have-on-repository-file-upload-size-273877699.html)

Best regards,

Ana


author: TRENT Andrews
body: I am Using Windows 7 Version 2.1.2.5

I choose File -\> Open -\> and then find and open the git repo.

Which Works.

If I then close at git repo (By Clicking X).

If I then choose the "Plus" that git repo is not in the search.

Trent


author: minnsey
body: Hi,  

I think this is just a misunderstanding about File/Open option. This will just open the repo, it does not add it as a bookmark.  

To do that open the 'New Repo' tab using the + in the tab header. Then select the 'Add' option and open your repo in there. You can add a bookmark name and optionally folder it.  

After adding it there you will be able to search for it in the 'Local' list.
Source Tree Version Number
Asked by kishore KA:

While comminting the File in the Source tree. we need to save with the version number.

For Example : I am edting one file mutliple times that should save with the version numbers.


Answers:
author: minnsey
body: Hi  

Git doesn't really do version numbers, relying internally on the commit hash.  

<https://gitversion.readthedocs.io/en/latest/You> could try one fo the following.

Theprepare-commit-msg and commit-msg client side hooks, allows you to inspect, and potentially alter the commit msg before or aafter its been written respectively

* <https://git-scm.com/book/en/v2/Customizing-Git-Git-Hooks>
* <https://stackoverflow.com/questions/5894946/how-to-add-gits-branch-name-to-the-commit-message>  

Alternatively something like GitVersion may be what you are looking for  
<https://gitversion.readthedocs.io/en/latest/>  

SourceTree doesn't explicitly support either approach, but equally should work with them if you set them up externally.
Autmatically set Option "Allow SourceTree to modify your global Git and Mercurial con?g ?les"
Asked by Elias Ammann:

When I uncheck the Option

"Allow SourceTree to modify your global Git and Mercurial con?g ?les"

and then restart SourceTree, the option is automatically set again by the program.![2017-08-03_17h01_50.png](/t5/image/serverpage/image-id/4022i27221373BF8D852C/image-size/large?v=v2&px=999 "2017-08-03_17h01_50.png")

Does this option depend on any other option?

I am using the newest version 2.1.2.5 on a Windows 7 - 64 Bit - Computer.


Answers:
author: minnsey
body: Hi,

I can confirm, unfortunately, that is a bug, I've raised the follow ticket on our backlog to cover it.  

<https://jira.atlassian.com/browse/SRCTREEWIN-7699>  

Thanks for reporting it.
How to do the Bitbucket compare (compare not diff) branches feature in Sourcetree
Asked by mretondo:

I want to know what commits I have in a branch that don't exist in the Developer branch. I can do it in Bitbucket with the compare feature.


Answers:
author: Ana Retamal
body: Hi Mike, you might be interested in these Feature requests [SRCTREEWIN-7318](https://jira.atlassian.com/browse/SRCTREEWIN-7318) and [SRCTREEWIN-5211](https://jira.atlassian.com/browse/SRCTREEWIN-5211).

You can vote for it to increase it's popularity, write a comment or add yourself as a watcher to be updated of further updates.

Best regards,

Ana
SourceTree won't let me log in to an account that the email has changed on
Asked by Matthew Peckham:

Our Bitbucket/Atlassian accounts were set up with a specific email address, say hello@example.com - but then the company had a name change, and so our email address are hello@example2.com, and these are managed by Google.

I can log in to the Atlassian website using my original example.com email address, but I can not log in to SourceTree on install with it as it keeps taking me to a Google login page, and the old email technically doesn't exist any more (it's just a forwarder).

To make matters even more confusing, I have a separate Bitbucket/Atlassian account set up on the example2.com email, and it keeps trying to log in to that one - which I do NOT want.


Answers:
author: Ana Retamal
body: Hi Matthew! Can you confirm if my understanding is correct?:

* You had an email address *hello@example.com* associated to Bitbucket-account1 and Atlassian-account1
* You had an email address *hello@example2.com* associated to Bitbucket-account2 and Atlassian-account2
* Your email address *hello@example.com* got renamed to *hello@example2.com*.
* You'd like to use *hello@example.com* to access Bitbucket-account2 and Atlassian-account2

If you try to access Bitbucket from the browser (not through SourceTree), what happens when you use the first email? what happens when you use the second email?

My first guess is that there's been an internal conflict, as the second email address was already in use for another Bitbucket account.

Please let us know so we can continue troubleshooting this issue for you.

Best regards,

Ana
Apply external diff / merge tool on certain Git projects
Asked by Young Kwang Kim:

Hi, I'm following [Unity's smart merge configuration](https://docs.unity3d.com/Manual/SmartMerge.html) when using Unity 5, Git 2.13 and SourceTree 2 on a 64-bit Windows 10 machine.

![unityTool.png](/t5/image/serverpage/image-id/3820iB3544B220BBBFE1E/image-size/large?v=v2&px=999 "unityTool.png")[ref. link](https://youtu.be/EQB-N-ClO9g?t=3m56s)

The main thing to do is configuring external diff / merge tool as UnityYAMLMerge.exe.

However, I felt some problem with this;

I work with Unity3D projects as well as Python 3 projects.

Before configuring UnityYAML, I used P4Merge as the external tool and this tool was used when working with Python projects.

If I change the configuration to UnityYAML, the Python projects does not diff or merge with P4Merge, right?

For external tools, I want to use UnityYAML while I'm working on Unity3D projects whereas I want to use P4Merge while I'm working on Python projects.

Is this possible when using SourceTree or is this a problem related to Git?


Answers:
author: Ana Retamal
body: Hi Young! At the moment is not possible to use different diff tools based on the kind of project, but sounds like a good feature request. You're welcome to submit it at [jira.atlassian.com](https://jira.atlassian.com/secure/Dashboard.jspa) by clicking on the **Create** button. Once you do, it will be visible to the rest of users and they'll be able to vote for it if they're interested.

Hope this helps!

Ana

comments: author: Young Kwang Kim
body: Hi, Ana. Before creating a feature request, I wish to ask a question.

["The git config command is a convenience function that is used to set Git configuration values on a global or local project level. - Atlassian git config tutorial"](https://www.atlassian.com/git/tutorials/setting-up-a-repository/git-config)

["SourceTree uses the global config only and not local config per repo for diff and merge tool. - Manjunath Basaralu Srinivasa (Atlassian Team)"](https://community.atlassian.com/t5/Questions/Can-Does-SourceTree-use-local-git-config-for-Merge-and-Diff-tool/qaq-p/613626)

Since I can configure a merge tool "locally", this is just a feature, which is not supported by SourceTree 2, not a problem with Git, right?

Before submitting a request, I want to check whether this is a feature that cannot be implemented due to Git's attribute or not.

-Best Regards
SourceTree (2.3.2) Not showing new files
Asked by Archie Gelonga:

I have "Pending files" selected

New file is not under gitignore

Running git status shows the new file


Answers:
author: Ana Retamal
body: Hi Archie,are you performing the changes on your local repository or on the remote? Note that if you're making them in your remote, it will take some time to be displayed in SourceTree (the time it takes will depend on what you have at **Accounts \> General**).

I also tried creating a new file on my local repository and, although it should have shown up immediately in SourceTree, it didn't. I then cloned the repository to SourceTree again and after creating new files or making some modifications, the changes appeared instantly. Can you try re-cloning the repo and let me know if it worked for you?

Best regards,

Ana

comments: author: Anshul Agarwal
body: No it wont worked for me
Will SourceTree eventually support Hg HistEdit extension?
Asked by ralvy:

Subject says it all.


Answers:
author: Ana Retamal
body: Hi Ralph, Hg HistEdit is not supported at the moment, but it sounds like a great feature request. You're welcome to submit it at [jira.atlassian.com](https://jira.atlassian.com/secure/Dashboard.jspa) by clicking on **Create**. Once it's there it will be public to the rest of the users so they can vote for it or add their comments.

Best regards!

Ana
With GIT LFS activated, I cannot "Open Selected Version" from the "Log Selected" history view
Asked by Chris Bobbett:

On our team of designers, we commit our Sketch design files to github.

Because these files can get large, I activated GIT LFS for our repo.

Now that LFS is active, I can no longer do this...

Right-click on file and select *Log Selected* \> Window opens to show file history \> Right-click on previous commit and select *Open Selected Version.*

I believe "Open Selected Version*"* is trying to open the pointer reference in Sketch rather than the actual Sketch file the pointer is pointing to.

1. Has anyone encountered this?

2. If so, have you found a way to resolve this?


Answers:
author: Ana Retamal
body: Hi Chris! This looks like a bug and I've seen you've already reported it at <https://jira.atlassian.com/browse/SRCTREE-4901> To help our developers troubleshoot this issue, can you add some more info to the bug report:

* Which version of SourceTree and OS are you using?
* If you try to open a file that is not in LFS, does it fail too, or it gets open successfully?

Thanks!

Ana


Tags: git

git-lfs
Please tell me step by step to uninstall sourcetree
Asked by Azelena Williams:

I did uninstall from remove program (control panel) but did not uninstall everything.


Answers:
author: Ana Retamal
body: Hi Azelena, can you follow the steps:

1. [Wipe SourceTree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html).
2. Uninstall SourceTree (if it shows on the App\&Features list)
3. Delete the directories below
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local and delete *SourceTree* \& *SourceTree-Settings* folder
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian and delete all SourceTree Files/Folder.

Let us know if you need further assistance!

Best regards,

Ana
SourceTree Replaced end line to lf
Asked by Vera.Esaulova:

Hi, I have one a problem(on Windows):

When I use "Reset to Commit...", end line replaced to lf. But If I use "Reset current branch to this commit" all is good.  
I already set:

git config --global core.autocrlf true

git config --global core.safecrlf true

It not worked.


Answers:
author: Ana Retamal
body: Hi Vera, this sounds like it could be a bug so we'll try to reproduce the issue on our side. Can you confirm what type of line feed have you used? Has it always been consistent in the project?

Regards,

Ana

comments: author: Vera.Esaulova
body: Hi, I use Windows type crlf.  
Thanks


author: Ana Retamal
body: Hi Vera, I've reported this as a bug so our developers can investigate it. You can find the new ticket at [SRCTREEWIN-7666](https://jira.atlassian.com/browse/SRCTREEWIN-7666). Please watch it to receive further updates, you can also add a comment there if there's something you want to ask.

Best regards,

Ana
SourceTree for Windows unattended installation
Asked by Daniel:

Is there any chance to get a SourceTree for Windows msi package as it is available for HipChat, too.

This would really simplify our software distribtion process (and presumably many others).


Answers:
author: Ana Retamal
body: Hi Daniel! Currently, there's no MSI-type installer available. There's a Feature request to include msi that you can find at [SRCTREEWIN-6935](https://jira.atlassian.com/browse/SRCTREEWIN-6935). You can vote for it, add a comment, or watch the ticket to receive further updates.

Hope this helps!

Ana

comments: author: Daniel
body: Thx, I've voted on the issue ... however a solution isn't on the horizon as there's no comment from Atlassian regarding this feature request although it's already created half a year ago.


Tags: windows
View all administrators of a space
Asked by Andrew Palmowski:

How can I see a list of all the users that have admin permissions for a given space? Or alternatively, view a list of users that can perform a particular action in a space (e.g. delete page)?

There are a couple of answers on community already, but they involve running SQL on the server, which can't be done with Confluence Cloud.


Answers:
author: Trudy Claspill
body: Hello [@Andrew Palmowski](/t5/user/viewprofilepage/user-id/5161606)

A non-space-admin can see the admins for a space (to which the user has access) by selecting Space Settings \> Space Details. The names of the users with Space Administrator permissions for that space will display in the Administrators field.

![Screenshot 2023-11-03 at 10.46.39 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/290035i0B28042554FD86D4/image-dimensions/218x671?v=v2 "Screenshot 2023-11-03 at 10.46.39 AM.png")


Tags: cloud

confluence-cloud
Only 1st sheet is displayed when clicking on different draw.io macros displaying different sheets?
Asked by Reth:

Hi everyone,

just discovered when using a draw.io diagram with different sheets and several draw.io diagram macros at the same page showing different sheets - every time when I click on a small image of such a diagram macro only the first sheet will be displayed in big. Even though the diagram macro I clicked on previews a different image.

How can I get the correct sheet shown when clicking on each of the macros?

See example picture:

![TestPage.png](https://community.atlassian.com/t5/image/serverpage/image-id/290019i67E6D755C3E63F40/image-size/large?v=v2&px=999 "TestPage.png")

Showing 2 Macros with each displaying a different sheet of the same diagram. But regardless at which picture I click at to get the bigger view - it always shows me the bigger view of the 1st sheet.

This is unintuitive and confusing in my opinion.

How can I get this solved?

Thank you and

Kind Regards


Answers:
author: Marija Radovic
body: Hi,

Could you please submit all the details to <https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49> and include: drawio SEN, drawio / Confluence / browser versions and issue details with print screens.

Thanks,

Marija

comments: author: Reth
body: Hi,

what do you mean by "drawio SEN"?

KR


author: Marija Radovic
body: Hi,

It is Support Entitlement Number which only admins can see under Administration.

P.S We replied to the ticket you submitted to our service desk.

Kind regards,

Marija


Tags: confluence-server

server
Links to other spaces in the Navbar
Asked by Mathew Benson:

I have over 40 spaces that I'm using to capture documentation for components of a larger software package. I have another space that has summary documentation of the system as a whole and links to these other spaces for the individual module documentation. I'm trying to use the PDF export function to generate a single PDF document with all the documentation. The PDF export functions exports the select space in the order that it appears in the content tree. Is it possible to add links to other spaces in the content tree so the PDF export function will interleave the documentation into a single document? Or do I have to export 41 PDF documents with the main document having "See document XYZ" as a place holder?

For example:

\<The main space\>

* Overview
* More stuff
* Modules
  * ABC \<links to the ABC space\>
  * XYZ \<links to the XYZ space\>
  * FOO \<links to the FOO space\>
  * BAR \<links to the BAR space\>
* Summary

Then the PDF would contain the main space, ABC, XYZ, FOO, and BAR documentation in a single document.


Answers:
author: marc -Collabello--Phase Locked-
body: Out of the box this is not possible.

Maybe you can do this with an addon from the marketplace.


Tags: cloud

confluence-cloud