youngmon/atlassian-qna huggingface dataset:
reordering pages using View in Hierarchy
Asked by Jennifer Weber:

Hello - we've never had any problems reordering pages using the View In Hierarchy option in the drop-down menu under This Page. Lately, though, it really just won't work. I've tried making just one change at a time, but no luck - the pages remain stubbornly in place. For some sections I've had to re-order them using A B C D etc. so that I can list them alpha. Anybody have any ides on how to trouble-shoot? Thanks!


Answers:
author: Harshita Sehgal
body: Hello,

I am facing the same issue, if you got some solution. Please do share the same her.

@Atlassian Please help, i don't want to open one more question here because somebody elese has already done that.

Thanks and Regards,

Harshita


Tags: sort
How to extract a list of users with (view) access to a confluence space
Asked by Gerard Dens:

I would like to have a list of users with access to a space.

Nicer would be an 'add-on'/macro in the space itself so that the information is always up to date.


Answers:
author: Eduardo Nunes
body: Hi Gerard,

You can list which spaces an specific user can access by running the following SQL query against the Confluence database:  

![information](/html/@4DF2F60CA30FBCA0CD7B960B5D0F871B/images/emoticons/information.png "information") Replace**\<user_name** **\>** with the actual username of the user, in lowercase.

```
SELECT s.SPACEKEYFROM SPACEPERMISSIONS sp JOIN SPACES s ON s.SPACEID = sp.SPACEIDJOIN user_mapping um ON um.user_key = sp.PERMUSERNAMEWHERE um.lower_username = '&lt;user_name&gt;'GROUP BY s.SPACEKEYORDER BY s.SPACEKEY;
```

You can see full information in the link below:

<https://confluence.atlassian.com/display/CONFKB/How+to+list+which+spaces+a+user+can+access>

Cheers,

Enunes

comments: author: Gerard Dens
body: Thanks. This gives me for each known user which space the user can access. I need the opposite


Tags: confluence-administration
Base URL in the cloud version of Confluence
Asked by Chris Gallo:

How do I change the Base URL in the cloud version? I am an administrator, but the field is still greyed out.

We are in the trial period and would like to change the url when we start paying. I see Nic's answer below says it can't be done, but that seems wrong.


Answers:
author: Nic Brough -Adaptavist-
body: You cannot change the url of an Atlassian Cloud installation, so there is no reason to let you change the base url either (all it would do is break the application).

comments: author: Chris Gallo
body: Nic, when you say "cannot change," you must mean "may not." Certainly, a url /can/ be changed. We are a potential customer and would like to know how we change the url that was chosen hastily for the trial period to what we would like it to be if we decide to buy the product.


author: Nic Brough -Adaptavist-
body: No. I really do mean cannot change.The only way to get a Cloud installation to run on a new URL is to create a \*new\* Cloud instance, export all your data from the old one, import it into the new one, and then (optionally) delete the old one. That is NOT "change", that is "Create new and delete old". Atlassian won't change your url for you, you will need a new one. Fortunately, it's easy to set up a new trial on the url you want (and dump the old one) and then you just need to decide if you want a clean start or do the export/import.


author: Sanah Khan
body: I dont want to fully change the url ...but it adds a wiki and I would like to change the style.


author: Nic Brough -Adaptavist-
body: It doesn't matter what you want to change, you have to get a new one, as described above.


Tags: base-url

confluence-cloud
I can add labels to attachments, but i cannot search for them. Is there any way around when searching? Why is it excluded?
Asked by Thomas Wilczek:

*This question is in reference to Atlassian Documentation: [Confluence Search Fields](https://confluence.atlassian.com/pages/viewpage.action?pageId=590259447)*

E.g. i have several attachments with the label "fish" but labeltext:fish returns no results.


Answers:
author: Stephen Deutsch
body: You have to be careful about the capitalization, you need to search for labelText, not labeltext :smile:

comments: author: Stephen Deutsch
body: I just saw that you are running Confluence 5.5. It was either Confluence version 5.6 or 5.7 where Confluence attachments were made into ContentEntityObjects (like pages or blogposts), so that might have something to do with it, too.


author: Thomas Wilczek
body: yeah thanks :), the capitalization was the problem...I am also using the latest confluence version but set the wrong label.Nonetheless I am curious to why labelText is not listed under attachments if its searchable?


Tags: documentation
Is there a way to add dynamic content to a Scroll PDF Exporter header?
Asked by Ivan Lovrenovic:

Hello!

First of all, i am fairly new to Confluence and its templates and macros. What i want to achieve is to dynamically add data to a Scroll PDF Exporter header. In other words, I want to set some data in a macro and have the Scroll PDF Exporter to access this information (through parameters, variables or some sort) and add it to its header. Is this achievable? I have found a similar question from 2012 where this wasn't supported, but I know alot has happened in three years.

Best regards, Ivan


Answers:
author: Timothy
body: You can:

* <https://www.k15t.com/display/PDF/Defining+Your+Own+Metadata>


Tags: confluence-administration
Active directory sync stop by 1000 users
Asked by Bj?rn Eitmann:

We are using the "User Profil Manager" Plugin. The sync with our active directory always stop by 1000 users.

Any ideas?

Thanks in advance!


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

Do you see any error in Confluence logs related to the user sync? I also recommend to check with the plugin vendor in case the plugin is the latest version released since this could be a bug as well.

Cheers,

Rodrigo


author: Marco Friedmann
body: Is it the user Profile plugin from Communardo? We had a similar Problem with this plugin


author: Jonas Andersson
body: How many users is your license limited to?

comments: author: Bj?rn Eitmann
body: 2000 commercial


Tags: confluence-administration
Disabled user still receives email notifications - how can I fix this?
Asked by Annemarie Harzl:

Hi,

A user who is no longer allowed to use our Confluence instance, still receives notifications from a team calendar. According to [Confluence documentation](https://confluence.atlassian.com/display/CONF58/Email+Notifications) this should not be happening and [this](https://answers.atlassian.com/questions/285175/disabled-users-confluence-receive-emails) is inconclusive.

The user is not in a LDAP group which is allowed to use Confluence.

Confluence version: 5.8.13

Does somebody have an idea how to fix this?

Cheers,

Annemarie

Hi Rodrigo,

Thanks for the help.

The workaround is not a way to go for us because we use the email addresses to contact old users for news and other things. So we do not want to loose this information.

Cheers,

Annemarie


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

We have opened a bug report here, but the developers weren't able to replicate the issue. However, you could try the workaround in the bug report to update the email of all disabled users so they won't receive any email afterwards.

<https://jira.atlassian.com/browse/TEAMCAL-3082>

Let me know if that helps!

Cheers,

Rodrigo


Tags: confluence-administration
How do I write test for my Confluence Plugin with PageObjects ?
Asked by Oliver_Wev:

hi,  
I have no idea of tests in Confluence, so I want to inform me a bit here like I'm supposed to keep a small stand-up about it Wednesday.  
What is there anything so for tests?  
How is the structure?  
Perhaps small viewable examples.  
What do the tests?


Answers:
author: Adrien Ragot 2
body: I, myself, would be interested.

I had to roll out my own PageObjects framework, based on Selenium. I've added features like being able to both test my product on Cloud and Server. It's not open-source yet because I haven't used it enough yet to polish the youth bugs.

comments: author: Oliver_Wev
body: Ok ya, Selenium I've also seen a lot. Had you some examples or good tutorials, where I can learn a little bit about the program ?


author: Adrien Ragot 2
body: I'm sorry, I don't. Hopefully some other people on this website will comment?


author: Adrien Ragot 2
body: My repository is <https://bitbucket.org/aragot/play-sql-pageobjects> . It hasn't been proven in many situations, so please don't start something big based on that.


author: Oliver_Wev
body: Ok Thanks I check it myself :)
Hi
Asked by etallaou:

*This question is in reference to Atlassian Documentation: [Installing Confluence on Windows](https://confluence.atlassian.com/pages/viewpage.action?pageId=255362047)*

Ask your question here...


Answers:
author: Nic Brough -Adaptavist-
body: Any actual question?


author: Vlad Distokvieski
body: Bye
Where is 'newwinlink' macro?
Asked by WooyongJeong:

I use [Atlassian Confluence](http://www.atlassian.com/software/confluence) 5.7.5.

It doesn't have 'newwinlink' macro.

how can i use it?

(I wanna link website to new tab or window.)


Answers:
author: Mario G?nter
body: Hi Wooyong,

you could use something like that:

```
## Macro title: Button mit Link (in neuem Fenster/Tab)#### Developed by: Mario G?nter## Date created: 2015-11-09## Installed by: Mario G?nter## Button with Target Blank## @param Name:title=Name|type=string|required=true|desc=Title of Button## @param Link:title=Link|type=string|required=true|desc=Address, e. g. http://google.de?q=Hello World&lt;a href="$paramLink" target="_blank"&gt;$paramName&lt;/a&gt;
```

You can "install" this Makro directly to your Confluence at the following administration:

https://confluence.yourdomain.tld/admin/usermacros.action

Cheers,   
Mario


author: Nic Brough -Adaptavist-
body: I've never seen a "newwinlink" macro as part of a Confluence install, so I'd suggest that where you've used it before, it was provided by an add-on or one of the admins had created a user macro for it.

There's a handful of addons providing this sort of thing in the marketplace, but a simple user macro should do it easily as well.
User not auto filling in confluence
Asked by Mathiyalagan:

Hi,

Confluence page watchers/shares not auto filling after we perform the reindex. Could any one have idea to fix issue.

Groups is loading but if i enter user name its not auto filling.


Answers:
author: Mathiyalagan
body: thanks for your feedback, its works after 100% completion of reindex process.


author: Guilherme V.
body: Hey there,

Commonly, issues with Confluence's searching, you can fix it by rebuilding the indexing. You could try rebuilding it from scratch by following the steps from this [documentation](https://confluence.atlassian.com/display/CONFKB/How+to+rebuild+the+content+indexes+from+scratch).

Cheers,


author: Rodrigo Girardi Adami
body: Hi team,

I recommend to reindex the instance as Guilherme stated above. In case this doesn't work, the reindex probably failed (usually can be low free memory) or something else is going on. I recommend to check the latest Atlassian-confluence.log in search of indexing related issues. If you need help investigating this case, you can open a support case to Atlassian so the support engineers will help with this issue.

Cheers,

Rodrigo


Tags: confluence-administration
Visual Composer returns undefined when using Front End Editor
Asked by Jo Marks:

Hi I have Visual Composer included with a theme I purchased. The Front End Editor is not working properly (returns Undefined) so I thought I would purchase the plugin separately. Will this cause any issues with the theme? It's the Chicago Restaurant, Cafe, Bar and Bistro theme purchased through Theme Forrest.


Answers:
author: Nic Brough -Adaptavist-
body: Visual Composer is not an Atlassian product, so you probably want to ask this in a Visual Composer forum rather than here.

I suspect you have landed here because they use Confluence for their documentation, but don't seem to put the "ask for help" in a good place that anyone can spot. While looking for it, you've landed on Confluence's "ask for help with Confluence" link instead of what you really need. (Before you ask, I can't find a useful link for help with Visual Composer either...)


Tags: mistaken-post
how to fix; fatal: The remote end hung up unexpectedly
Asked by samaneh mohammadpour:

when I obeyed this

<https://confluence.atlassian.com/bitbucket/copy-your-git-repository-and-add-files-746520876.html>

step 1 number 8 when I interred

git clone [https://emmap1@bitbucket.org/emmap1/bitbucketstationlocations.git](https://emmap1@bitbucket.org/emmap1/bitbucketspacestation.git)

[in Linux terminal I took this](https://emmap1@bitbucket.org/emmap1/bitbucketspacestation.git)

Initialized empty Git repository in /home/complex/repos/samaneh/.git/  
Permission denied (publickey).  
fatal: The remote end hung up unexpectedly

would you please help me with this


Answers:
author: GabrielleJ
body: This question is tagged as "CONFLUENCE" but the question is actually for Bitbucket.

Anyway, can you double check your git url connection string? It seems that you have copy/pasted that value from the documentation, but you should have change the values to your own username and git repo.
I installed confluence but cannot visit by ip:port
Asked by wbljsslz:

I want to install confluence in my linux webserver. I checked [Confluence Software Requirements](https://confluence.atlassian.com/doc/system-requirements-126517514.html)

```
clyde@localhost:~$ java -versionjava version "1.7.0_85"OpenJDK Runtime Environment (IcedTea 2.6.1) (7u85-2.6.1-5ubuntu0.14.04.1)OpenJDK 64-Bit Server VM (build 24.85-b03, mixed mode)
```

I follow [the guide](https://confluence.atlassian.com/conf54/confluence-installation-and-upgrade-guide/confluence-installation-guide/installing-confluence/installing-confluence-on-linux) to install confluence

```
clyde@localhost:~/Downloads$ lsatlassian-confluence-5.8.15-x64.binclyde@localhost:~/Downloads$ sudo ./atlassian-confluence-5.8.15-x64.binUnpacking JRE ...Starting Installer ...This will install Confluence 5.8.15 on your computer.OK [o, Enter], Cancel [c]Choose the appropriate installation or upgrade option.Please choose one of the following:Express Install (uses default settings) [1],Custom Install (recommended for advanced users) [2, Enter],Upgrade an existing Confluence installation [3]1See where Confluence will be installed and the settings that will be used.Installation Directory: /opt/atlassian/confluenceHome Directory: /var/atlassian/application-data/confluenceHTTP Port: 8090RMI Port: 8000Install as service: YesInstall [i, Enter], Exit [e]Extracting files ...confluence/includes/js/analytics-support/Please wait a few moments while Confluence starts up.Launching Confluence ... Installation of Confluence 5.8.15 is completeYour installation of Confluence 5.8.15 is now ready and can be accessed viayour browser.Confluence 5.8.15 can be accessed at http://localhost:8090Finishing installation ...
```

After that I type: http://106.185.31.9:8090/ in browser, but is shows "This webpage is not available"

What do I miss or How can I see the home page?


Answers:
author: Nic Brough -Adaptavist-
body: Have you got a firewall on your server that disallows connections to port 8090? Is the IP address you give definitely the machine you have installed it on?
Trial license question
Asked by Hsu Yao Chang:

Dear all,

We have download a trial license from confluence, but it always show the message at the dashboard. Would it be possible to make it invisibility at the dashboard? (**EVALUATION LICENSE Are you enjoying Confluence? Please consider purchasing it today.**)Thank you.

trial serial.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Trial-license-question/qaq-p/342002?attachment-id=845){#link_1187bb2918fffc}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57810/1/trial%20serial.jpg){#display_1187bb2918fffc_0}


Answers:
author: Nic Brough -Adaptavist-
body: It's a trial, it is reminding you that you have not paid for Confluence.

The way to get rid of is it to buy a licence.


author: Adrien Ragot 2
body: Nic is correct, the best way to get rid of this message is to buy a license. It's only $10 and it's available in China, if that's where you are located.

The latest version of Confluence is 5.8. Why are you running 4.2 (from 2012)? I'm interested if you can explain. Do you have a problem with upgrading Java or upgrading your hardware? Or do you prefer the features of this version?

[Atlassian's End of Life policy](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) says 2 years, so the earliest supported platform is 5.3.


author: Robert W?hnhart
body: Hello,

Another question. I want to test JIRA for \~ 1 week.

Generally this should be free.

However JIRA asks me to provide payment information. Do I autiomatically have to pay $ 10 even tough I only want to evaluate it for a week?

Or will just just end after 7 days (locking me out, unless I pay) and that's it?

Thx :wink:

comments: author: Adrien Ragot 2
body: Note: No-one will see your question if there's already an answer marked as Accepted. Better ask a new question.

* With all Atlassian products, evaluations are 1 month, free
* They won't charge you automatically (except for auto-renewed Cloud services),
* The payment information is not necessary until the end of the month.

In general you're not locked out of a product. For example Confluence just goes read-only. There are many different situations, for example $10 licenses are perpetual, and only upgrades can't be downloaded after 1 year.


Tags: confluence-administration
Is there any way to manage users as 'members.?
Asked by Ian Clayton:

O love Atlasssian's products but am still waiting for a way to offer access to my knowledge and personal support via a combination of Confluence/JIRA/KB and Service Desk via some form of 'membership'. I'd like to charge for monthly access somehow. Do you have any ideas on an add-on or technique for making Atlasssian work this way?


Answers:
author: GabrielleJ
body: Natively, JIRA does not have this kind of function. Add-on wise, I do not any that comes close to what you want.

I guess you can create your own personal tracker for members and disable (set to inactive) accounts that don't pay. A simple cron script can do that job for you.


Tags: cloud

confluence-cloud
How to move license from one to another?
Asked by zhou hong:

I have purchse one license for conflunce, but now I want stop this server, and wish to move the purchse license to my new server, please help me.

old server ip is : 182.92.153.192

new server ip is :115.29.165.97


Answers:
author: Adrien Ragot 2
body: If you backup on one server and reimport on the other, the license comes along.


author: Rakesh Bagul
body: If new server is ready to use, please update license on new server.

Steps:

Login as a admin or sysadmin user account.

Click on settings icon.

Click on General Configuration.

Click on License Details.

Enter your new license in License field.

Click save.


Tags: confluence-administration
Confluence Space Export to HTML
Asked by claire.simonson@ci.stpaul.mn.us:

I followed the documentation instructions for exporting a Space to HTML, which brings ALL versions of the attachments with it - worked OK.

BUT - it appears that all the versions of any given doc attachment are identical - they all have the same 'last modified' date in the document meta-data (in either MS-Word or Excel) and it matches the most recent revision date on the Confluence page. When I open two different rev's in Confluence they're clearly different, yet the exported copies match exactly (as proven with MS-Word's document Compare feature).

The documentation does not mention any setting that allows you to suppress the older revisions and export only the most recent (which would be most useful). And since all filenames have been changed to the system ID, and the datestamp on the exported file is the day/time of the export, it's very hard to tell which is the most recent, or which of the attachments even belong to each other (file size alone is not enough info). Anyone have a better idea?


Answers:
author: claire.simonson@ci.stpaul.mn.us
body: sorry, should mention I'm on 4.0.3


Tags: confluence-administration
Confluence - Does Confluence have a plugin or capability that allows you to select an "approved" version of an article?
Asked by Raymond Jorgensen:

I'm looking for an ability to assign an "Approved" state to a wiki article, which then becomes the default page that one lands on when going to that article, and still permit edits to progress for future versions (which one day may become the approved version after a configuration control board accepts changes.)

This permits a known, agreed definition on an article (that the larger community sees), while allowing a work in progress to be performed against the article (which a small team works on). The larger community can still access the work in progress, if desired, and run a "differences" view, but defaults to the approved version.


Answers:
author: Nic Brough -Adaptavist-
body: As someone who works for an Atlassian Partner (Adaptavist) and hence competes with other partners in many ways, I probably shouldn't say this, but...

You want Comala Workflows - <https://marketplace.atlassian.com/plugins/com.comalatech.workflow>

I've also found Scroll Versions can be used for this sort of thing, but it's a very different model because that's not quite what it's for. Comala even has your process built into the default installation as an example workflow.


author: Davin Studer
body: You might want to check out [Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow) or [Scroll Versions](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-versions).

comments: author: Raymond Jorgensen
body: Yes, I discovered that our Confluence instance already has this, and it works pretty slick! Have you ever seen a macro that allows you to add the version and date of the "Published" article to the content/body of the article?
add ons and Confluence and JIRA
Asked by Kathy Plamann:

Hi

Am I correct in assuming that add-ons are not guaranteed to be backward or forward compatible with JIRA or Confluence upgrades?

Thanks

Kathy


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you are correct, you can **never** assume an add-on will be compatible with a version. You should **always** read the version list provided by vendors.

The universal plugin manager does do this for you - it won't show you versions that are not listed as compatible with your current version of the software.


author: Timothy
body: It would most probably be forward compatible except for major revisions. Just be careful when updating when the developer clearly marks it as not workable.


Tags: confluence-administration