youngmon/atlassian-qna huggingface dataset:
Ubuntu wget install package with correct JRE
Asked by Steve Boydon:

Hi

I'm haviing problems with the base binary install package for Confluence for Ubuntu.

Currently using the below but then not getting a compatible JRE.

wget <https://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-6.15.4-x64.bin>

I curently have the following installed.

openjdk version "1.8.0_212"  
OpenJDK Runtime Environment (build 1.8.0_212-8u212-b03-0ubuntu1.18.04.1-b03)  
OpenJDK 64-Bit Server VM (build 25.212-b03, mixed mode)

But i get the errors

Failed to load resource: the server responded with a status of 500 ()  
batch.css:1

Failed to load resource: the server responded with a status of 500 ()  
batch.js:

rgds

Steve


Answers:
author: Diego
body: Hello there Steve!

Let me check if I understand the situation correctly. You are facing issues *after downloading* the installer. The issue actually stems from an *incompatible JDK*, is that correct?

This could be triggered by a few things. One of them is already listed, your JDK. The other one is some *problem with permissions*under your folders.

With this in mind, make sure that confluence-user (or anything else that the user is named) has enough permissions under:

* \<confluence-home\> folder
* \<confluence-install\> folder

The permissions that are needed are ++*read, write and execute.*++ The user that is used to run Confluence ++*must have*++ all of those.

Be aware that, if we run Confluence with *root*for example, it will change the permissions of some files and folders under Confluence install and home folders.

You can check our guide on Confluence Installation for Linux. There, we have instructions on how to change folder permissions and ownership:

**[Installing Confluence on Linux from Archive File](https://confluence.atlassian.com/doc/installing-confluence-on-linux-from-archive-file-255362363.html#InstallingConfluenceonLinuxfromArchiveFile-2.Createtheinstallationdirectory)**

Hope this shed some light into your issue Steve. Looking forward to your reply!
I want to see all pages and their last modified date
Asked by Travis Atkinson:

CLOUD SOLUTIONS PLZ

I need a solution to see all pages in one view for a space, along with their last modified date.

I am trying to use the content report table macro but i cannot find a "NO labels" solutions.

When I use search I do not get all the pages on one screen, so I need to change pages, which takes forever.

I need a solution to see all pages in one view for a space, along with their last modified date.

CLOUD solutions please, cannot run SQL code solutions. Content Report Table Macro


Answers:
author: James Dellow
body: Have a look at this answer <https://community.atlassian.com/t5/Confluence-questions/Search-for-Confluence-Pages-without-Tags/qaq-p/658172> - the search results page will show the last edited date. You just need to add the additional filter option to limit to a particular space.

Otherwise, try the CQL Search app in the marketplace.

comments: author: Travis Atkinson
body: The only hindrance with the Search page is I cannot view everything. Do you know of a way to show all or download the search results? Having 20 pages of results does not give me a good view.


author: Travis Atkinson
body: I may try out the CQL Search app, it sounds perfect and is free!!! Have you used it before? [https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud&tab=overview)


author: James Dellow
body: It works as advertised, but if you have more than 100 results you will still need to page through the results. The Confluence API actually returns large result sets in a paginated format, so the only way around this would be to create your own app that would give you a single page of results if you have 100s of pages to report on.


Tags: cloud

confluence-cloud
Trello board macro on confluence page - can editing on trello cards be restricted?
Asked by Anna Bayliss:

I would like to link the OKR trello boards for each team onto a Confluence page for general viewing

- however I only want general viewers to be able to view and not edit the trello boards

--\> is this restriction possible??

In testing, it appears that the Trello Board access restrictions mean only members of the Trello board are able to view it in the confluence page... which is unfortunate as it woud be great to be able give visibility to all, with editing only to the Trello Board members

Cheers Anna


Answers:
author: Shannon S
body: Hello Anna,

Happy to help you out.

Regardless if you are viewing a board directly in Trello, or through a linked board in Confluence, only board members can view the board.

If the user is in a team, then they might want to consider making it team visible. That way, all of the team members can see the board without needing to be added as members one at a time.

Have a look here for more information on that:

* [Changing the visibility of a board to public, private, or team](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team)

Let me know if you have any questions about that!

Regards,

Shannon

comments: author: Anna Bayliss
body: Thanks Shannon - after further hunting I came to the same place, so have created a company wide team, and changed the board to be Team Visible  

Cheers Anna


author: Shannon S
body: Hi Anna,

Thank you for letting me know! Happy you were able to find the solution. :)

Take care, and have a pleasant day.

Regards,

Shannon


Tags: cloud

confluence-cloud

trello
Why don't I get email alerts when people mention me in article comments?
Asked by Nadine Ott:

I don't get email notifications when people mention me in Atlassian articles. Email preferences in my profile only includes marketing email opt in and opt out. What am I missing?


Answers:
author: Shannon S
body: Hello Nadine,

Welcome to Community; it's nice to meet you!

Can you tell me if you're referring to specifically Articles in Community, or elsewhere on our website?

Can you share a link to an article where you were mentioned and did not receive a notification?

Regards,

Shannon
Why can't I add a label to a global template for a workspace?
Asked by Joanne Rausen:

I'm creating a template to be used by teams across multiple workspaces in my Confluence instance, and there is an option to add a label to said template. However, the label does not actually appear when I create a new page using the template on any of the spaces, which means lots of manual work for me. I'm assuming this is a feature that is intended to work and just doesn't?


Answers:
author: Simon Hofmann
body: This is still an issue - I can reproduce this issue.


author: Craig Marciniak
body: Are there any updates on this issue? I'm on Confluence server and don't see it.


author: Ilias Sersar
body: We also have this issue.

comments: author: Ilias Sersar
body: I can add that the issue is when you use default templates from Confluence. If you create your own templates, it is working perfectly.


author: Shenice Parkyn
body: [@Sireesha Dugginapeddi \[Appfire\]](/t5/user/viewprofilepage/user-id/1260000) This is still an issue


author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Joanne Rausen](/t5/user/viewprofilepage/user-id/3023863)

The label you add to a Global Template should be copied to any page you create using this template. Go to ***General Configuration \> Global Templates and Blueprints***. Any template you create here and associate labels to it, they should be copied to the inherited page.

I am assuming you have Confluence Admin credentials.

Hope this is what you were looking for!

Thanks

Sireesha

comments: author: Joanne Rausen
body: [@Sireesha Dugginapeddi \[Appfire\]](/t5/user/viewprofilepage/user-id/1260000) that's what I tried doing, but the labels I've added are not showing up when I create a new page using the template on any of the company workspaces. I've tried removing and re-adding the label, saving the global template in between, and still only the default label (it is a modification of the Project Plan template) carries through, not any of the labels I've added to the global template.


Tags: cloud

confluence-cloud

label

template
If you have an enterprise license for Jira/Confluence, does this also include Trello Business Class?
Asked by Damon Edmond:

We have procured an enterprise license for Confluence and Jira, we want to use the business class features and power ups in Trello too. Are these separate purchases?


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Trello requires its own license. None of the Jira and/or Confluence license options currently include Trello.


Tags: trello
Screenshots not copying over
Asked by Stephanie Forbes:

We are copying our Standard Operating Procedures from Google docs to Confluence. Within these documents they have screenshots of certain processes. When we select all to Copy and go to Confluence to Paste everything comes over except for the screenshots. Is there any way I can get this to come over with the other copied information?


Answers:
author: James Dellow
body: This is a known "bug", however even if this worked I think you would find it would actually embed the image from the source, rather than attaching it (so they will break if the original Google Docs page is deleted or if the user doesn't have access).

A better way is to export from Google Docs to Word, then import the Word document. The images will be attached to the new page.

See <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>

comments: author: Stephanie Forbes
body: Thank you for your quick reply. Our organization utilizes google docs so we can easily share documents to each other. We decided to copy and paste the actual procedure into Confluence as a new blank page. So when the document needs to be updated we do not have to go to the original google doc to updated it then upload it back to Confluence. So I guess the import documents would not be an option.


author: James Dellow
body: Just like copying and pasting, once the document (exported from Google Docs as a Word document) is imported into Confluence, it will become editable just like any other Confluence page. The only difference is that your images will be imported as well this way.

This is different from attaching the file to a page.


author: Hans Leemans
body: This works but is not very user friendly.

Often people store the docs version in their download directory (info security risk), the uploaded page will be added to the source of the pagetrees so you need to re-order the page again. A lot os steps if you are starting to import many Google docs content. By the way, importing from Gitlab has the same issue.

So, it would be nice to have a easy way of working, just let the import of Google docs work properly as expected.

By the way, in the current version of Confluence cloud it works beautifully, even alle the intelligent housestyle is copied including images.
How do I add a Jira board to a Confluence page?
Asked by Glenn Chundrlek:

I have an existing Kanban board that I would like for people to see in the associated Confluence page. I've tried the "Agile Whiteboard Gadget", but it doesn't seem to be connecting to my Jira instance. Can this be done at all?


Answers:
author: Diego
body: Hello there Glenn!

This should be possible, using exactly the macro you mentioned: *Agile Wallboard Gadget*

The macro might take some time to load when you first add it or set it up. We could also try to add the macro ++*using another browser*++, would that be possible? Clearing the cache can also be helpful.

Further, could you explain to us what do you see when you try to add the macro?

1. Are there any errors on screen?
2. What do you see on the Macro setup screen?
3. Is this affecting all the boards in your Jira instance?
4. Is this affecting other users as well?

Looking forward to your reply Glenn!

comments: author: Glenn Chundrlek
body: I figured out the problem. I needed to change the "Author" setting in the macro editor from "Atlassian" to me. That was not clear in the documentation. Once I made that change, I was able to see my instance's boards and add the one I wanted to the Confluence page.

I also confirmed that the function works in both Firefox and Chrome.

Thanks for the reply.


author: Diego
body: Great to hear that! If you need something else, come and ask the Community.


Tags: cloud

confluence-cloud

jira-software
create custom space template
Asked by Michael Mueller:

Is there a way to create a custom space template to be available in addition to Default Space and Personal Space?

Filled with prepared pages?

I would like to have something called a project space and customize how that would look on creation. So in other words I would like to customize default space content but on for particular space types.

same as Dave Stewart 2013.

Many thanks.

Michael.


Answers:
author: James Dellow
body: There is no easy way out of the box to do this, but there are some apps in the marketplace that can help with this - take a look at Copy Page Tree and Space Tree Creator (copy space).


author: Luc Filion
body: Hello Michael

You May also take a look at GAIA for Jira which manages Confluence template space at creation time.

Luc


Tags: cloud

confluence-cloud
Confluence self-hosted suddenly lost all users
Asked by Guy Shahine:

We suddenly lost all the users in the database. No one can login to self-hosted confluence and we followed the recovery admin steps but the suggested solution did not work per this article <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

Any guidance on how to access the confluence wiki again?


Answers:
author: Steven F Behnke
body: If the suggested solution to recover the admin account worked, what's the problem here?

comments: author: Guy Shahine
body: I appreciate you pointing that out. it did NOT work (I edited my question)


author: Steven F Behnke
body: Oh shoot okay. Can you let us know what you did and WHY it didn't work? I'm able to gain access to a confluence using that method myself


author: Guy Shahine
body: I follow the instructions in article by stopping confluence then adding \`

    -Datlassian.recovery.password=<your-password>` to the setenv.sh at the bottom of the file after other flags are added

then I used start-confluence.sh to start the server. Tried to login with recovery_admin and the password that I set in the setenv.sh but no luck

I directly connected to the confluence postgres db running on server and the users table is oddly empty. Other tables have data in them


Tags: confluence-server

server
No user can log into confluence after upgrade from 6.1 to 6.14
Asked by Marcel Karras:

Hello,

I upgraded confluence as of vulnerability issues and have the problem that no user can login anymore. The former installation was setup with JIRA as user repository but even confluence-local users such as the admin cannot login with the regular password anymore.

I used the installer binary version that seems to have worked as intended as it did not throw any errors.

Thanks for any hints on this issue!


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Marcel,

did you check the application.log? Anything in there?

Best

JP
Unable to create new space
Asked by Ajay Gupta:

I had been running confluence for about a month in AWS based VM. It has 4 GB of physical memory. I increased confluence JVM to -Xms2048M and -Xmx2048m.

I am not able to create new space, have 3 existing space's.

I am admin on confluence, and member of confluence-administrators \& confluence-users.

Error windows: An unknown server error has occurred.

No exception on confluence logs. Restart does not help.

Ajay Gupta


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

this is a known bug which is fixed in the latest release 6.15.4

There is a workaround / manual fix:

<https://community.atlassian.com/t5/Confluence-questions/Unable-to-create-new-space/qaq-p/972360>

Best

JP


Tags: confluence-server

server
How to insert this information (i) icon in this format?
Asked by Barnett Williams:

![Image 2019-05-13 at 10.15.53 AM.png](/t5/image/serverpage/image-id/54349iEE4DB25EFCEC4D1F/image-dimensions/828x391?v=v2 "Image 2019-05-13 at 10.15.53 AM.png")


Answers:
author: Shannon S
body: Hello Barnett,

Happy to assist with this!

The icon you refer to is a macro called the [Info Macro](https://confluence.atlassian.com/confcloud/info-tip-note-and-warning-macros-724765216.html). The version you're looking at is available in the older version of Confluence editor, but it looks like this on newer versions:

![Screenshot 2019-05-15 at 15.11.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/54658i9B40195226310780/image-dimensions/461x200?v=v2 "Screenshot 2019-05-15 at 15.11.08.png")  

On the new editor you can type **/info** to get the macro, or **{** to pull up the macros menu in older versions of Confluence editor. Try both if you aren't sure which version of the editor your page is using.

If you're looking to switch back to the old format from your screenshot, unfortunately this is not possible. This new version is a redesign which is being slowly rolled out to all Cloud Confluence customers.

I hope that helps, but do let me know if you have any questions.

Regards,

Shannon

comments: author: Barnett Williams
body: The **{** was the solution and answered my question**.**Thanks!


author: Shannon S
body: Barnett,

Glad to hear! Happy to help.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: cloud

confluence-cloud
Is there a way to order children in a different way than what is provided?
Asked by Tracey Miller:

Is there a way to order the entries other than the 3 built-in methods in the macro?

(by created date, by modified date, or alphabetically by title).

I created a section in a document that needs to be between 2 other sections and indeed it is within the wiki page. but in the Children Macro, because it was created later, it appears at the end.

<br />

Modified date will not work for me because it will change the order of the children constantly. I don't want that.

<br />

<br />


Answers:
author: James Dellow
body: Are you talking about the Children Display Macro?

Have you tried the Page Tree Macro? You can then manually order them.


Tags: cloud

confluence-cloud
Can I use Application Links via REST API to connect applications?
Asked by ChetanNadgonde:

I would like to automate linking Atlassian products. Can I use REST API to use Application Links feature to connect applications (like JIRa with Confluence or JIRA with BitBucket)


Answers:
author: Stephen Sifers
body: Hello Chetan and welcome to the Community!

Setting up automatic application links can be a great way to quickly add new Atlassian products as links or additional applications as well. The application links themselves are designed to function with the Java API instead of the REST API. There are no REST API endpoints that have access to generate or manage an application link. What would need to be done is to use the Atlassian SDK to gain access to application links. Further information about this may be found at the following: [Atlassian SDK Developer \| Application links](https://developer.atlassian.com/server/framework/atlassian-sdk/application-links/). More on this may also be found with the Java API [Applinks API 3.2 API](https://docs.atlassian.com/applinks-api/3.2/).

I hope these are good references to help you get started with the automation of your application links.

Regards,  
Stephen Sifers

comments: author: Stephen Sifers
body: Hello [@ChetanNadgonde](/t5/user/viewprofilepage/user-id/2987374) ,

After review of this question with a fellow Atlassian, [@Dario B](/t5/user/viewprofilepage/user-id/502402) discovered that this is in fact possible. Please review the post where this is addressed at [Jira cloud addon: use API to create oauth1 application link.](https://community.atlassian.com/t5/Jira-Software-questions/Jira-cloud-addon-use-API-to-create-oauth1-application-link/qaq-p/1134043#U1135123)

Regards,  
Stephen Sifers


Tags: bitbucket

jira
Confluence duplicates the retrospective pages
Asked by Patricia Garc?a Mateo:

Hi, I have a problem with predefined Confluence retrospective templates. When in confluence I create a page as a report of properties of the page with the new editor, I add the retrospective template and I duplicate the page with the property report of the page with the old editor.

Any solution?


Answers:
author: Shannon S
body: Hello Patricia,

Welcome to Community! It's nice to meet you.

Could you clarify exactly what it is you are doing and what the issue is?

I understand the following:

1. You're creating a page in Confluence with the new editor, and I believe you are using the Retrospective template to create this.
2. It's not clear what you mean when you refer to the page as a **report of properties of the page** and when you duplicate the page with the property report.

My questions are as follows:

1. Are you referring here to the [Page Properties Report macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html)?
2. Can you outline step-by-step what it is you are doing and any screenshots of the issues you're seeing?
3. Can you confirm your version of Confluence as well?

Thank you for your help!

Regards,

Shannon
Create Child
Asked by Catherine Zarb:

Hi,

I am trying to create a page on a page, however, the 'Create Child' option in the macros section has vanished.

Could you please advise if this has been replaced with something else?

Thank you.


Answers:
author: Catherine Zarb
body: Thanks for your help here. I managed :)


author: Dharma Ramos
body: Alternatively, you can just create a page within another page. You can also reorder the page hierarchy in space tools. And create Page Tree or Children Display macros to list the child pages within.


author: Kris G _Alacriz_
body: [@Catherine Zarb](/t5/user/viewprofilepage/user-id/3171946)-

Looks like it is part of the ThemeBuilder app for Confluence from Adaptavist. Please check and verify if the app is installed and enabled. Thanks.

regards,  
Kris