youngmon/atlassian-qna huggingface dataset:
Write CQL using a variable list option selected
Asked by Christel Gray:

I created a template that has a list variable "site" with several options.

I want to create an automation that adds pages based on the "site" option selected. For instance, if "CDM" is selected for the site, I want two template pages to be created under the trigger page.

How to I write the condition in the automation to utilize this automation?

Thank you!

Christel


Answers:
author: Stefan Salzl
body: Hi [@Christel Gray](/t5/user/viewprofilepage/user-id/3795387)

first of all and tbh: I?m not that familiar with templates and the confluence automation but I would be happy to try to help wherever I can.

If I understand that correctly that "site" is an option that could be changed at any time. right? so what would be the exact trigger? whenever this field gets changed or should the rule only fire when a page is created of that template?

Furthermore could you show a screenshot of your template/page?

And: Could you also show how far you?ve come so far so we can better understand where your rule is and where you got stuck.

Thanks in advance

Best  
Stefan


Tags: automation

cloud

condition

confluence-cloud

variable
What are my upgrade options
Asked by Chris Purser:

It's kind of crazy that I just spent like 15 minutes clicking everything I could find INSIDE the application to try to find out what the limits are for members, guests, visitors, etc. - what the upgrade options are and those limits, etc.

There seems to be NOTHING in the app that explains any of this, and there also seems to be no way to get to that explanation from inside the app.

I'm on a desk. Not a phone, not a tablet, not a reduced experience. There should be a fast and simple way to see what level I have and what levels are available and to compare them, but I have still not found it yet and have had to reach out to community support for this.

Does anyone know how to get to these options that DO NOT require a memory item? Like, oh you have to go to atlassian.com and search their product list. That would be way too dumb to be a requirement, so I'd like to know how to do it without that memory item.

Thanks


Answers:
author: Michael Pryor
body: If you are trying to do that in the Desktop application, it's due to Apples restrictions on what we can show in an app that doesn't have in app payments. It is not possible to pay for Trello through the desktop application.   

If you use a web browser I think you'll find the experience less confusing for purchasing.
unable to get member email in Trello Apis, It only provide user Atlassian Porfile(Public name).
Asked by muhammad.u:

I'm using Trello get card api ([https://api.trello.com/1/cards/taskId?fields=name,members=true\&key=key\&token=token](https://api.trello.com/1/cards/taskId?fields=name,members=true&key=key&token=token))  
to get card as well as members of card. Yes some info about member is available. api is getting user Atlassian profile(Public name) as fullName, but not email.   

Is there any way to get Atlassian user email with Trello Api ?  
Actually I'm using api of Jira and Trello. Jira provide Atlassian profile(Full name as  
displayName and Email as emailAddress) in get issue api.   
Both Trello and Jira provide different Atlassian fields .Is there any way or api to get Atlassian user Profile using Trello api's


Answers:
author: Artemis
body: Answered here <https://community.atlassian.com/t5/Trello-questions/unable-to-get-member-email-in-Trello-Apis-It-only-provide-user/qaq-p/1981996>
aiuto!!! trello si ? bloccato e non riesco pi? lavorare che fare??
Asked by Amministrazione:

503 servizio non disponibile {#toc-hId--1179983503}
---------------------------------------------------

nessun server ? disponibile per gestire questa richiesta.

mi rilascia questo messaggio e tutti gli account business non funzionano pi?,

non riusciamo a ricevere le richieste di intervento dentro le liste avendo impostato la ricezione email in automatico di richieste intervento da email da parte dei nostri clienti...cge fare??...? grave ed urgente..

Grazie 1000, per chi mi aiuter?


Answers:
author: Fabio Genovese
body: Ciao

Quando hai queste situazioni, controlla immediatamente questo sito:

<https://trello.status.atlassian.com/>

? lo STATUSPAGE di Trello. Se ci sono dei problemi di vario genere, li danno i dettagli o quanto meno ti dicono che cosa sta succedendo.

FABIO

comments: author: Amministrazione
body: Grazie tante... cmq subito dopo hanno risolto


author: Fabio Genovese
body: Grazie a te. Se pu? essere utile esiste anche il gruppo Italiano di Atlassian. Lo trovi a questo link:

<https://community.atlassian.com/t5/Atlassian-in-Italiano/gh-p/italian>

Se hai dei dubbi, li si parla Italiano ;-)

Tieni sempre a portata di mano il link dello Statuspage. Se ci sono rallentamenti, problemi o altro, li segnalano tutto.

Buona giornata e buon lavoro

FABIO


author: MACO DJ Live the Music
body: Ho lo stesso identico problema oggi! Avevo tutti i miei progetto da creare!

tutto perduto!

![Screenshot 2024-02-13 alle 11.09.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/306056iC84F88EEC9FBDD8B/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 alle 11.09.48.png")


author: Fabio Genovese
body: Ciao [@MACO DJ Live the Music](/t5/user/viewprofilepage/user-id/5428464)

Proprio oggi su status.atlassian.com, nella sezione di Trello, hanno indicato un problema di lentezza di Trello e probabilmente ti rispondeva male per il problema riscontrato.

![Screenshot 2024-02-13 at 15.53.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/306133i53726486CE860F61/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 at 15.53.35.png")

Controllando le mie istanze di Trello ho verificato che tutto funzionava e nessun dato risultava mancante. Nel caso prova a contattare il supporto indicando cosa manca.

Ciao
Is there any way of recovering a deleted board?
Asked by Eliza Pinto:

I don't find the board anywhere, it's there any possibility of recovering it?


Answers:
author: Ops Bot
body: If the board has been permanently deleted there is no way to recover it. If it has only been closed then you can go to the boards tab in the workspace, and there will be a button underneath the open boards that says "View closed boards" and a closed board can be reactivated from there.
unable to get member email in Trello Apis, It only provide user Atlassian Porfile(Public name).
Asked by muhammad.u:

I'm using Trello get card api ([https://api.trello.com/1/cards/taskId?fields=name,members=true\&key=key\&token=token](https://api.trello.com/1/cards/taskId?fields=name,members=true&key=key&token=token))  
to get card as well as members of card. Yes some info about member is available. api is getting user Atlassian profile(Public name) as fullName, but not email.

<br />

Is there any way to get Atlassian user email with Trello Api ?  
Actually I'm using api of Jira and Trello. Jira provide Atlassian profile(Full name as  
displayName and Email as emailAddress) in get issue api.   
Both Trello and Jira provide different Atlassian fields .Is there any way or api to get Atlassian user Profile using Trello api's


Answers:
author: Artemis
body: Trello's API is different from Atlassian's because it was developed before the acquisition. Trello doesn't reveal email addresses in the app unless you have an Enterprise subscription and are managing the accounts, so it's expected that the API can't pull emails without that additional subscription level.

I'd also suggest deleting the screenshot with the visible email for privacy purposes. :)


Tags: jira
The board hangs and refuses to load
Asked by Magdalena Koby?ecka:

Hi! We are a small company and we use the free package of Trello. From the new year, we have a problem with the smooth operation of the website. Currently the site hangs on every operation and it is impossible to do anything on the site or it is take so long time. We don't know what is wrong and why it is look like that. We've read tips on how to deal with it on forum, but nothing has worked. We tried different browsers and using the incognito card, but it didn't help. How we can fix it?


Answers:
author: Drew Walker
body: Hi Magdalena, I'm an engineer on the Trello team. Are you on a board when Trello hangs? We've recently discovered a problem where boards with many cards cause the browser to hang, so I'm interested to know if this is the problem you're experiencing, or if it's something different.

comments: author: Magdalena Koby?ecka
body: Maybe that's the problem, even though we don't have many cards created. We try to archive everything on an ongoing basis. When I go to the trello boards, the site hang immediately no matter how many cards are open in the browser. Is it possible that the website hang due to too much archived data?


author: Drew Walker
body: The same problem can also happen when there are large numbers of boards. If you haven't already, it may be best to go to <https://trello.com/contact> to raise a support request. In the support request we can then discuss things specific to your account that may be contributing to the poor performance.

We're actively investigating the issue with long lists of cards, so if I see your support request come through I'll make sure we review the information and consider it in the investigation.


Tags: performance
Printing Attachments
Asked by Wayne Smith:

If a card has an attachment added to it, is there a way to print said attachment without downloading it?


Answers:
author: Tobias
body: Hi  
[@Wayne Smith](/t5/user/viewprofilepage/user-id/4837128) [@Artemis](/t5/user/viewprofilepage/user-id/4838553)

Had the same issue - found a solution:

Just click on the little arrow next to the name of the attachment. The attachment opens in a new tab. Print from there.

Or: go to your download folder and print from there :-)

![a7a51ef4-5867-4d1b-843e-1c9546e938ea.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/233454i8EE9A4E32F2C2C10/image-size/large?v=v2&px=999 "a7a51ef4-5867-4d1b-843e-1c9546e938ea.jpg")


author: Artemis
body: Hi [@Wayne Smith](/t5/user/viewprofilepage/user-id/4837128) --- great question. Unfortunately it isn't possible to print the attachment without opening it in a new tab or downloading it first.


Tags: attachment

print
Expand view of cards in calendar
Asked by Wes McDermott:

I'm looking to have all cards on each date in view on calendar power-up. At the moment you have to scroll to see all the cards on each date. Is there a way to have all the cards expanded for each date? Much like the wrap text feature in excel...


Answers:
author: Artemis
body: Hi [@Wes McDermott](/t5/user/viewprofilepage/user-id/4279590), maybe the Timeline view will fit the bill? <https://help.trello.com/article/1246-timeline-view>

Timeline is a Premium feature so you'd have to upgrade your workspace to a paid subscription or try it out with a free trial.
acces au dossier et aux cartes
Asked by Marcelle Le Bihan:

Bonjour

Nous avons cr?? un groupe de travail ou j'avais acc?s jusqu'? la semaine derni?re.

A ce jour je vois le titre du dossier mais impossible d'ouvrir et d'acc?der ? la production ... Comment faire ?

merci de votre retour

Bien ? Vous


Answers:
author: Alex W
body: Hi [@Marcelle Le Bihan](/t5/user/viewprofilepage/user-id/4836829) - do you mind explaining in detail the issue you're facing? Any screenshots would be helpful as well.
Mobile Phone - Push Notification
Asked by chee_lvconcrete:

Hi, can I know whether push notification is possible for Trello? Is there anyone who is getting the start date and due date reminders on the phone ( locked screen or banner )?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@chee_lvconcrete](/t5/user/viewprofilepage/user-id/4836070) ! Welcome to the community :) Trello's [default notifications](https://help.trello.com/article/793-receiving-trello-notifications) include due date reminders, but not start date reminders for the moment. Are you able to check you're actually getting the reminders? You should see a reminder in the notification panel like so:  

![notifications.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/189921iA7AC559438D61421/image-dimensions/246x301?v=v2 "notifications.PNG")  

If you see the reminder there, but you're not getting the push notification, it's most likely got to do with your app's notification settings.  

If you don't see a reminder there, double-check that you're [watching that specific card, list, or board.](https://help.trello.com/article/799-watching-cards-lists-and-boards)

comments: author: Stuart Cullum
body: I'm using Trello automation to add cards to a board and the notifications aren't firing. I've tried multiple things and it's not working. Manually adding a card to the board and setting a due date results in a notification on my device, however anything that's generated with rules doesn't seem to work. I'm running out of ideas. ?\\_(?)_/?


author: Hannah Humbert - Simpla Workflows
body: [@Stuart Cullum](/t5/user/viewprofilepage/user-id/4840208) what does your rule say exactly?
Cliquei sem querer no teste do Trello Premium, mas n?o me interessa. Como fa?o para voltar atr?s?
Asked by Raquel Gracielle da Rocha:

Cliquei sem querer no teste do Trello Premium, mas n?o me interessa. Como fa?o para voltar atr?s? N?o quero completar os quadros e depois perder meu trabalho, por ter usado alguma ferramenta exclusiva do Trello Premium.


Answers:
author: betotake
body: Tive o mesmo problema e n?o encontrei a op??o "cancelar" que est? no tutorial. O que fiz foi criar uma nova ?rea de trabalho (gr?tis), mover todos os quadros para a mesma e abandonar a que estava em teste do Premium.


author: Alex W
body: Hi [@Raquel Gracielle da Rocha](/t5/user/viewprofilepage/user-id/4836069) - I've already replied to the ticket you raised with Trello Support about this.

comments: author: Raquel Gracielle da Rocha
body: Como fa?o pra ver sua resposta e a solu??o do problema?


author: vanessa zandonade
body: Fiz a mesma coisa. Me auxilie a voltar para a vers?o free, por favor.


author: Programa CEURS
body: Bom Dia! Encontrei a resposta em outra pergunta:

Ei [@vanessa zandonade](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4882374) - parece que voc? iniciou uma avalia??o gratuita Premium, desde que voc? n?o tenha adicionado seu cart?o de cr?dito a esta avalia??o, sua assinatura Premium terminar? no final do per?odo de avalia??o. Se voc? adicionou seu cart?o de cr?dito, precisar? cancelar sua assinatura antes do t?rmino do per?odo de avalia??o para n?o ser cobrado. Voc? pode aprender como cancelar neste tutorial: <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>

Quando voc? encerrar sua assinatura, tudo o que acontecer? ? que voc? perder? o acesso aos recursos Premium. Voc? pode ver o que vem com o Premium em <https://trello.com/pricing>

: )


Tags: atl-gruland
Re linking my Trello Board to the Google Drive I share with my team.
Asked by kotrodim:

Can others who can view my Google Drive see my Trello Board if it is linked to it?


Answers:
author: Artemis
body: Hi [@kotrodim](/t5/user/viewprofilepage/user-id/4836023) --- welcome to the Atlassian Community! Other people can only see your board if it's publicly visible to the entire internet, or they must be a member of the board. Linking your Trello board to Google Drive doesn't automatically grant other's visibility into your board/Trello account. Hope that helps.

comments: author: kotrodim
body: That does help! Thanks so much!
Rule is linking back to the template card instead of new card created from it.
Asked by Leslie Rieger:

So I have a rule that when a card with a particular name is added to my list To Do, it renames the card, sets a due date, and then finds another card (on a different board) and links my newly created card as a checklist item on the found card. I have a template (in list Templates) that I use to create the card in the To Do list. For some reason, the rule keeps linking the checklist item back to the template instead of my new card, even though the rule trigger is a card being added to list To Do, so I would think {triggercardname} would refer to the copy, not the template card. Here's the rule:

![home to do linking issues.jpg](/t5/image/serverpage/image-id/189653iBCBCB501218C0548/image-size/large?v=v2&px=999 "home to do linking issues.jpg")

Can anyone offer insight into why it's seeing the template card as the trigger? And what variable I should use instead to get it to link to my actual card in the To Do list instead of the template?

Thanks!


Answers:
author: Jared
body: It's not seeing the template card as the trigger; it just doesn't know about the name change to the trigger card because that was an earlier action in the rule.

comments: author: Leslie Rieger
body: Okay, that makes sense. I changed {triggercardname} to {triggercardlink}, assuming that the link to the card doesn't change just because the name does, and now it works.

Thanks!
Question about board, card and task permissions
Asked by Kelly Fore Dixon:

My understanding was that I could invite a member into various levels of visibility of my board. For instance, my board is designed to manage a luxury home, so I have lists on that board for: housekeeping, landscaping, household inventories, contractor information, etc. I thought that I could invite the housekeeper, landscaper and handyman onto their respective lists, and that the other lists on the board would not be visible to them.

But when I invited the housekeeper onto the housekeeping list, I found out she was able to see all of the lists.

Am I doing this wrong? Or did I misunderstand the hierarchy of permissions?


Answers:
author: Ops Bot
body: You can't limit visibility for board members. The only restriction you can implement is by changing a members permissions to "observer". Unfortunately this still allows them to view all the lists and cards on the board, but restricts them from editing or moving cards in any way.

The only way I know of to limit visibility would be to break up the different parts of the household management into separate boards within the workspace, and only invite the relevant members to each board. Such as having housekeeping on it's own board or say housekeeping and household inventories on the same board if the functions are related.

comments: author: Kelly Fore Dixon
body: OK, thanks. That's what I've been doing but thought that it would be more manageable (with less boards) to keep them on one board. Many thanks!


Tags: permission
Best way to manage project with multiple subprojects?
Asked by SUSAN JOHNSON:

Hi, I have a very large project that is made up of about 8 smaller projects. My boss wants to see progress all in one place. If each of the 8 smaller projects have their own boards what's the best way to see them all together? Or is it better to have them all on the same board with different color codes? Each of the smaller projects will go through the same steps, but they all need to be completed within the timeframe/schedule of the larger project. There's also two or three people who are on all of the smaller projects (and thus, the larger one where all the smaller ones feed), and then about 2 people per project who are only working on their smaller part. My boss wants to know when (or if) each of the smaller projects have hit each of their deadlines, and how that adds up to the whole bit project. Any advice on the best way to set this up?


Answers:
author: Ops Bot
body: You can create a set of automations to create a "Parent/Child" card relationship through card linking. This can be done through triggered automation or card button.

It would allow you to create a "Parent" card manually and then use a button/trigger to create however many "child" cards you would need. This would allow your boss to open up the parent card and see a quick overview of the child card status, which would most easily be achieved through colored labels or checklists. For example:  
![example.png](https://community.atlassian.com/t5/image/serverpage/image-id/189867i885BE99A85C7140B/image-size/large?v=v2&px=999 "example.png")
A Workspace member cannot see any Boards.
Asked by Gareth Preston:

A member of our Workspace cannot see any board. Their phone app still works and they can log in to the Workspace, but when they click on the board, all they see is white:

![Screenshot 2022-03-23 145757.png](https://community.atlassian.com/t5/image/serverpage/image-id/189637iA0650E722DDD4BBE/image-size/large?v=v2&px=999 "Screenshot 2022-03-23 145757.png")

I have tried removing them and re-inviting them but that makes no difference. This issue only effects this one member. I tried creating another sample board as a test but they could not see that one either.

Any advice would be appreciated. Many thanks.


Answers:
author: Theodoro Reato
body: Hi there,

Theo from the Trello team.

I will need their email and the board's link to check. I'm opening a ticket you will receive my email.

Happy to help you.

comments: author: Gareth Preston
body: Many thanks for responding.
Board divided into two lines of lists
Asked by Thereza Oliveira:

Hello everybody!

When I visualize the board for the first time, when entering Trello, all the lists are side by side. (see figure A board not splited)

![trello bord NOT divided into two lines.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/189621i117E9617AA2891AE/image-size/large?v=v2&px=999 "trello bord NOT divided into two lines.JPG")

I would like to work with the board with all my lists side by side but when I edit something, including a card for exemple, it splits automatically into a two line board like this (figure B, board splited with two lines)

![trello bord divided into two lines.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/189622i5884EA2E218B2FF3/image-size/large?v=v2&px=999 "trello bord divided into two lines.JPG")

A long time a go I used to work it like figure A, but now, I looked every where to configure it to stay with the lists side by side but cannot find where I can change it...

Can someone help me please?

Best regards!


Answers:
author: Alex W
body: Hi [@Thereza Oliveira](/t5/user/viewprofilepage/user-id/4834786) - Trello doesn't offer this natively, as the app is designed to horizontal scroll. I recommend looking for a browser extension that offers this.

comments: author: Thereza Oliveira
body: Thanks, Alex!


author: Thereza Oliveira
body: [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170) , actually, I had to **uninstall** an extension that was dividing the screen in two lines.

<https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc?hl=en-US>

But your tip was fundamental to get to it!

Finally!!!

Thanks so much!
we want to purchase premium account of trello
Asked by Poly Plast Chemi Plants _I_ Pvt_ Ltd_:

We need complete features and support from trello team also demo of various features available in trello i.e how to restrict / assign a member for particular card / Particular activity pls guide

Regards,

Polyplast Chemiplants Pvt. Ltd.


Answers:
author: Alex W
body: Hi [@Poly Plast Chemi Plants _I_ Pvt_ Ltd_](/t5/user/viewprofilepage/user-id/4833965) - we only offer demos to teams forecasting 50 Premium users or 25 Enterprise users, if this sounds like you, I can get you in touch with an Enterprise Advocate.

If you have specific questions, you can raise tickets about them at <https://trello.com/contact>, or raise questions in the Community for each question at <https://community.atlassian.com/t5/Trello-questions/qa-p/trello-questions>