youngmon/atlassian-qna huggingface dataset:
Hide columns in Advanced Roadmaps
Asked by Laurie Huth:

Am I able to hide any of the columns on the left side in Advanced Roadmaps? It seems I can only customize the right side of the line. For example, can I hide or remove:

* the first column, "#'
* the actual Jira issue number (but still get a clickable link to access ticket)

![Screenshot 2022-11-02 193147.png](https://community.atlassian.com/t5/image/serverpage/image-id/223891i67E0C8BD695F77B7/image-size/large?v=v2&px=999 "Screenshot 2022-11-02 193147.png")


Answers:
author: Hamza Chundrigar
body: Hi [@Laurie Huth](/t5/user/viewprofilepage/user-id/4825705)

I've used Advanced Roadmap for Jira Cloud for the most part (as opposed to the server version) but I believe this holds to be true for both.

As far as I know, you cannot hide/remove the **#** column nor the Jira Issue Column. (Although I'm curious to know why that might be a use-case of yours).

To remove a column, a user would have to select the '**X** 'next to the field in the Fields menu, which to your point consists of fields to the *right side of the line*

*![image 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/223896i5AF962B53EF298D8/image-size/large?v=v2&px=999 "image 1.png")*

Best,

Hamza

comments: author: Laurie Huth
body: Much appreciated!


author: Joseph Chung Yin
body: [@Laurie Huth](/t5/user/viewprofilepage/user-id/4825705) -

I agreed with [@Hamza Chundrigar](/t5/user/viewprofilepage/user-id/4591135) stated, AR for Jira plan view you cannot removed/hide the # and Issue Key field, as those are system default for the product.

What is your reasoning or need to hide those two fields? Please share with us your thought.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Laurie Huth
body: Thanks for the reply.

**Reason:** The team I am building this for wants a more streamlined (i.e., less busy) look - with less columns of information.


Tags: advanced-roadmaps

server
How do you change the due date to a custom field
Asked by Emma Hodgkinson:

Hi, I am setting up a basic view plan in advanced roadmaps, and I am trying to change the 'Due date' Field so that it would recognize one of our custom fields as the due date instead.


Answers:
author: Sachithra Dangalla
body: Hi Emma,

You can configure the fields using plan configuration as explained in this documentation: <https://support.atlassian.com/jira-software-cloud/docs/configure-which-dates-advanced-roadmaps-uses/>

Hope it helps!


Tags: advanced-roadmaps
How to get the dependancies View with all tickets hierarchie
Asked by Rym:

Hello,

I made a plan with two filters. In dependancy View i had d?pendancies between two Epics. I need to know wich tickets implements those Epics.

So my question is how to configure the dependancy view in order to show all tickets in every Epic concerned by the dependancy ?

Thanks


Answers:
author: Danno
body: [@Rym](/t5/user/viewprofilepage/user-id/5067301) I'm not quite sure where to start. I'll assume for now you are referring to the Gantt view. Can you provide a screenshot of your current plan and the view you are working with? It could be as simple as having the badge setting for dependencies vs. line setting.

If it is the dependencies report PERT chart then make sure you don't have it rolling up to any level or have any filters.


Tags: advanced-roadmaps
How can i switch admins who have left the company?
Asked by Chelsea Wellman:

How do I add member to a workspace when the workspace admin is no longer at the business? So we are unable to access her emails to log into the account and add members to the board.

Is there a way to change admins of the board without the original email?


Answers:
author: Dave Mathijs
body: Hello [@Chelsea Wellman](/t5/user/viewprofilepage/user-id/5576376) welcome to the Atlassian Community!

Is the ex-employee the only workspace admin?

The Trello team cannot change the email address associated with that account either.

An admin can't be added to a Workspace directly. Instead, they must be [invited to the Workspace](https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/) as a normal member, then changed to an Admin.

To change a member to a Workspace admin:

1. Click Members in the sidebar to open the Workspace members page

2. Click "Normal" next to their name, then select "Admin" from the dropdown.

All members of a Free Workspace are admins of the Workspace. However, Free Workspace admins are not given access to all boards in the Workspace. Individual boards must be managed by the board admins.

On Standard and Premium Workspaces, Workspace admins are also board admins on all boards in the Workspace, even private Workspace boards.


Tags: cloud

trello-cloud
Request for Free Trello Subscription for Student Club
Asked by yassine jeridi:

Hello Atlassian Community,

I am the president of the ISAMM Microsoft Club in Tunisia. Due to the recent update in Trello's policy, our workspace is now limited to 10 collaborators for free. This limitation is significantly impacting our club's workflow and collaboration.

As a student club, we do not have a source of income and cannot afford the subscription fees. Additionally, due to local currency restrictions, we are unable to make payments in foreign currencies like USD or EUR.

We are looking for a solution to continue using Trello effectively. Is there any way we can get a free subscription or any other support from Atlassian to manage our club activities?

Thank you for your assistance.

Best regards,


Answers:
author: Vronik
body: Hi

Look at this article

<https://www.atlassian.com/software/views/open-source-license-request#/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

limit

trello-cloud

workspace
Why are the images in the description not displaying properly?
Asked by Peggy Tam:

My colleague and I are sharing the same board. I placed images in the description, but when my colleague opens the same board and the same card, they can't see the images---the page displays "preview unavailable." How can I resolve this issue?

Thank you.![1724128072014.gif](https://community.atlassian.com/t5/image/serverpage/image-id/343728i21D5E5E5A211E44F/image-size/large?v=v2&px=999 "1724128072014.gif")


Answers:
author: Theodoro Reato
body: Hi Peggy,

Welcome to the community,

Did you upload these photos or are you adding a link? If you're uploading the photos I'd recommend asking your colleague to troubleshoot their browser:

1- Clear the browser's cache and cookies.

2- If that doesn't work test with a different [supported browser like Safari, Chrome, Firefox, or Edge](https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support)

3- Test with an incognito window.

If you're using a link to add the images, your colleague probably doesn't have access to those links and you'd need to troubleshoot their permission on it.

I hope this helps, have a great day.


Tags: cloud

trello-cloud
Trello PREMIUM
Asked by Gisele Hedler:

Adquiri um trello PREMIUM ara minha empresa.

Em um dos dos quadros gratuitos que eu trabalhava antes, parou de funcionar pois me disse que j? tenho mais de 10 colaboradores.

J? exclui todos, porem, ele continua travado.

Como eu fa?o para colocar esse quasero que antes era gratuito, junto com o trello PREMIUM?

Pos todas as fun?oes estao inativas. nao sei como colocar no PREMIUM, nem como duplicar.

Sou ADM dos dois quasros. Tanto do gratuito quanto do pago.


Answers:
author: Mutya A
body: > **Translation:**
>
> I purchased a PREMIUM Trello for my company.
>
> One of the free boards I used to work with stopped working because it told me I already had more than 10 collaborators.
>
> I've already deleted them all, but it's still stuck.
>
> How do I add this board, which was previously free, to the PREMIUM Trello?
>
> Since all the functions are inactive, I don't know how to add it to PREMIUM, or how to duplicate it.
>
> I'm the ADMIN for both boards. Both the free and the paid ones.

Hi Gisele, welcome to the Trello Community!

You can move the board into a different Workspace using these instructions:  
<https://support.atlassian.com/trello/docs/moving-a->board-to-a-different-workspace  

You'll go to the board and open the board menu, click **Settings** \> click on the Workspace name, and select the Premium Workspace you'd like to move the board into from the list.

```
Note: To move a board to a new Workspace you must be an admin of the board, 
and a member of the Workspace you are moving the board to.
```

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud
Need help finding an older version of Trello for MacOs Catalina
Asked by Schmitt:

Hi everyone,

I recently updated Trello on my old iMac (running macOS Catalina), but the latest version (2.14.9) has caused some major display issues---lines appear across the screen, making the app unusable. Unfortunately, I'm unable to find an older version of the app (specifically anything before version 2.14) that I can install instead. I've tried searching various download sites, but they all seem to redirect me to the Mac App Store, which only offers the latest version. Does anyone know where I can safely download an older version of Trello for macOS? Or if someone has an older DMG file that they could share, that would be a huge help! Thanks in advance for any assistance or suggestions!

Best regards,

Steve


Answers:
author: Balte von K?gelgen
body: same here, did you find an older version?

comments: author: Schmitt
body: nope


Tags: bug

cloud

trello-cloud

update
When trying to save a card, it fails
Asked by Margeshy:

Greetings to those who may read this, as of currently I've been having issues within Trello, they consist of me trying to save a card, but ultimately failing.

For your information, I am using a Proxy (CloudFlare), and yes, I have tried turning it off, but that didn't work either.

I use Trello on a Computer if that's relevant at all, however, I have not tried using Trello on the mobile app.

What might be the answer is that my Board is somehow "Corrupted", as I have been using Markdown without WYSIWYG before the forced roll-out, as if I go on another Board, or create a new Card not from a template, then it'll work.


Answers:
author: Seon Shakespeare
body: Hi Margeshy,

It sounds like you might be having a syncing issue, but it's also possible there's something specific to this board causing the problem.

What error message are you seeing when you try to save?

In the meantime, try these:

* **Check your internet connection**
* **Refresh the page**
* **Try a different browser**

If those don't work, it might be worth contacting Trello support. They can help investigate further and see if there's an issue with the board itself.

Hope this helps!


Tags: cloud

trello-cloud
Informazioni sul piano PREMIUM di Trello;
Asked by Utente Prova:

Buonasera, sto testando TRELLO per capire se ? adatta alla nostra Azienda. Ci occupiamo di Telecomunicazioni (Fibra Ottica, VoIP ecc) e abbiamo bisogno di un sistema che ci permetta di gestire circa 4 reparti: le segnalazioni dei nostri clienti , le offerte e i lead, marketing i social media e l'amministrazione. Sembra che con TRELLO sia possibile fare almeno 3 di queste attivit?, eccetto quella delle mail marketing. Attualmente utilizzo Breevo per inviare mail alla mia newsletter solo che ha un costo mensile. Vorrei eliminare quel costo se fosse possibile inviare mail con trello. E' possibile? Domanda numero 2: se un membro per sbaglio elimina o modifica qualche task, si puo sapere chi ? stato? Grazie mille.


Answers:
author: Vronik
body: Ciao [@Utente Prova](/t5/user/viewprofilepage/user-id/5576113)

Sopra le tue domande:

Hai due opzioni per l'e-mail, le lascio a te darle un'occhiata:

<https://help.sendboard.com/en/articles/3428756-sending-and-receiving-emails-in-trello>

<https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello>

Per quanto riguarda sapere chi fa le cose, forse questo pu? aiutarti.

<https://support.atlassian.com/trello/docs/opening-the-usage-log/>

Se la mia risposta ti ? stata utile,  
per favore contrassegnala come accettata in modo che altre persone che cercano problemi simili possano trovarla pi? facilmente.  
Grazie


Tags: cloud

trello-cloud
Lost access to my workspace
Asked by Hazem:

Hello   
I lost access to my Trello board   
I tried to login again with my gmail but it created a new empty workspace.  
Thanks for your support


Answers:
author: Vronik
body: Hi

Ask the Trello team for help, see if they can help you solve the mystery

<https://support.atlassian.com/contact/#/>

Regards


Tags: cloud

trello-cloud
cart?o trello
Asked by Caroline Mantovani:

boa noite, tudo bem? acabei clicando em cancelar ao inv?s de salvar e o meu texto acabou sumindo, tem como recuperar?


Answers:
author: Carlos Garcia Navarro
body: Ol? [@Caroline Mantovani](/t5/user/viewprofilepage/user-id/5575826) , Bem vinda ? Comunidade! Se a informa??o n?o foi salva, n?o acho que possamos recuper?-la. Encontrei este outro post com maneiras interessantes de recuperar dados que foram exclu?dos, mas n?o consegui fazer funcionar para o caso em que o texto n?o foi salvo:

<https://community.atlassian.com/t5/Trello-questions/Accidental-description-delete/qaq-p/795281>

<https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/>


Tags: cloud

trello-cloud
how to "renew:" chacklist every day / week / month?
Asked by Yuval Olshansky:

To manage daily tesks of workers, I want to create checklists that renew every day at a certain time automatically. Some checklists will be renewed every day and some will be renewed once a week. How can this be automated?

tnx..


Answers:
author: Carolina Lopez
body: Hi Yuval, welcome to the Atlassian Community!

I'm afraid there isn't a direct way to reset the checklists with a scheduled automation.  
As a workaround, you can use a scheduled automation action as a trigger for a rule that clears the checklist. For example, you can create a rule to add a label when a specific checklist is added to a card:

```
when checklist "Checklist 1" is added to a card, add the yellow label to the card
```

<br />

After that, create a scheduled automation that moves all cards with that label to a specific list:

```
every day at 12:00 pm, move each card with the yellow label to list "Clear checklist"
```

To finish the workflow, create a rule that unchecks the items when a card with that label is added to the list, and add an action to move the card back to the previous list:

```
when a card with the yellow label is added to list "Clear checklist", uncheck all the items in checklist "Checklist 1" on the card, and move the card to the top of list "{triggercardpreviouslistname}"
```

<br />

I used automation variables to create the last rule. You can find them here:  
[Automation variables](https://support.atlassian.com/trello/docs/automation-variables/)

I hope this workaround helps!


Tags: cloud

trello-cloud
Kalender Syncronisation mit google
Asked by Gabor Schmidt:

Hi,

ich bin neu hier und teste gerade, ob Trello f?r unser Unternehmen das geeignente Werkzeug ist.

Ich m?chte die Termine in den Karten in den google Kalender synchronisieren. Kann es sein, dass dies erst ab der Premiumversion m?glich ist?


Answers:
author: Jan Gebauer
body: Moin,

Nicht unbedingt aber frei es ist auch nicht.

* Der Premium/Enterprise Weg - <https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/>
* Der PowerUp Weg - <https://trello.com/power-ups/search?q=google%20calendar>

Die PowerUps sind nicht ahnlich in der Preis. Z.B. Google Calendar Sync kostet mindestens 2 Dollar pro Monat. Im Vergleich, Sync von Unito kostet mindestens 65 Dollar. Und dann lohnt es sich, vielleicht, mit Zapier sich zu kennenlernen.

comments: author: Jan Gebauer
body: Das PowerUp hier - Cronofy (<https://trello.com/power-ups/5a1d81359fcdfd9011c0a698/cronofy>) sieht konstenlos aus aber funktioniert f?r nicht so wohl.


Tags: cloud

google-calendar

kalender

trello-cloud
New editor (double enter)
Asked by Florian den Hollander:

In the new texteditor i cannot make a single enter anymore. Does anybody know how i can fix this?

To be complete, when i press enter, the cursor used to go the the next line. But now it skips 2 lines.


Answers:
author: Mutya A
body: Hi Florian, welcome to the Trello Community!

With the new editor, pressing **Enter** while typing will add a new paragraph with additional spacing. If you want to create just a line break, hold **Shift** while pressing **Enter** .

For more information:  
<https://support.atlassian.com/trello/docs/how-to-format-your-text-in-trello/>  

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud
Alot of my work got deleted i need to get it back how?
Asked by Michael Nightingale:

Hello ive been working on trello for years and i started a new project a few months back and when i got on to trllo half my documents are deleted i really need to get these back can any body help??


Answers:
author: Theodoro Reato
body: Hi Michael!

Just a quick note to let you know, if your card got archived, no worries! You can easily bring it back by unarchiving it. Just take a peek at the archive section - it's located on your right side menu under "Archived items". You might just find your work waiting for you there.

On the other hand, if the cards or files got deleted, it's a bit of a different story. I really wish I had better news, but once something is deleted, we're unable to bring it back. I know how frustrating that can be, and I'm really sorry for any inconvenience this might cause.

I truly hope you find what you're looking for in the archives. If there's anything else I can do to help, please don't hesitate to ask. Have a wonderful day ahead!


Tags: cloud

jira-service-management

trello-cloud
How Can I Integrate Bloxstrap with Trello for Improved Project Management?
Asked by Muhammad Ahmar khan:

I am interested in finding out how to integrate Bloxstrap (<https://bloxstrap.biz>) with Trello to enhance my project management workflow. Does anyone have experience or suggestions on how to achieve this integration effectively?  

<br />

Bloxstrap is a tool designed to \[mention key features or benefits\]. I am particularly looking to understand how these features can complement Trello's project management capabilities.  

If you have used Bloxstrap with Trello or have any advice on integrating third-party tools with Trello, please share your insights or tips.  

<br />

For more information about Bloxstrap, visit their official site: Bloxstrap ([https://bloxstrap.biz](https://bloxstrap.biz/))


Answers:
author: Sal
body: Hi Muhammad! If you want to integrate Trello with a third-party app, you could try using Zapier. Zapier is a third-party service that allows users to connect various applications without any coding knowledge, and they might have a connection already that would work for you. You can check them out here: <https://zapier.com/apps/trello/integrations>. I hope this helps!


Tags: cloud

integration

project-management
deciding on enterprise
Asked by Nicole Pyke:

Our research lab has a high turnover with various projects and about 6-15 people at a given time. Given that access for seats is limited how will this with with enterprise, buisness account?

I want to have easy access to change the access for people working on various projects. Ive reached out to sales and no one gets back to me to talk me through the process of users access etc.


Answers:
author: Alisson Sartor
body: Hello, Nicole!  

Welcome to the community.  

You can reach out at <https://trello.com/enterprise#contact>  

They will be able to answer all your questions  

Kind Regards  
Alisson  
Trello Team


Tags: access

cloud

projects

team-managed-projects

users

workflow
Trello App on Mac Desktop is corrupt
Asked by Zoltan:

Has anyone noticed that the app is opening and then is completely corrupted. I deleted it and tried to download it again. It's coming in as blocks of color and that's it. I'm running Monterey 12.7.5 on a 27" desktop.


Answers:
author: steve_page
body: Duh ... fixed in 2.15.0 and now broken again in 2.15.1!


author: Warwick
body: Same problem here. Deleted, reinstalled, etc. --- haven't found solution.


author: LoRi
body: I have no answer but came here looking to see if anyone solved it yet? Currently, after the corruption last week, when loading it will only load one window, and I have had to go back to a browser to use full functionality.  
Reinstall did noothing.... :![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad"):


author: steve_page
body: I'm using the free version and cannot find a way to report this bug to Atlassian. Has anyone else tried? Are they aware of this bug?


author: Yasi Galvan
body: Have the same issue. Deleted. Reinstalled. Made sure system updates were done. emptied trash and cache....still nothing


author: steve_page
body: Yep, trello app version 2.14.9 is very broken on macOS Monterey


author: Inboxes App
body: Seems like a common problem <https://community.atlassian.com/t5/Trello-questions/Is-anyone-else-unable-to-use-the-Trello-desktop-app-since-last/qaq-p/2792953>


author: Caroline Hagen
body: exactly the same has happened to me. deleted the app and redownloaded several times + mac software is up to date


author: Stefan K?hler
body: I have exactly the same issue since some days. I updated macOS to 12.7.6, but it did not fix the issue. Also using AppCleaner and reinstall Trello did not help. I am using a 2015 27" iMac.


author: Guy REYFER
body: I have the same problem since yesterday with the automatic update of Trello to version Chromium 122.0.6261.39 via AppStore.

I'm on a 27" iMac (2015), Monterey 12.7.6

The Trello window is just "black", sometimes with white random pattern.

No Trello Boards to see on the screen.

It still works fine on my iPad or on the online internet version.

The problem is not with my account but really with the upgraded Mac desktop app


Tags: cloud

trello-cloud
Ol?! Eu consigo gerar indicador de um campo personalizado?
Asked by Keila Fernanda Farias Medeiros:

Eu estou inserindo custos em um dos campos personalizados e gostaria de gerar um indicador para medir esses valores, seria poss?vel?


Answers:
author: Theodoro Reato
body: Ol? Keila,

Bem vinda a comunidade,

Desculpe, eu n?o entendi direito a sua pergunta. O que voc? quer dizer com gerar um indicador para medir esses valores? Voc? pode colocar um novo [Campo Personalizado](https://support.atlassian.com/trello/docs/using-custom-fields/) ao quadro para adicionar valores e usar ele para indicar isto.

Seria esta a sua d?vida?


Tags: cloud

trello-cloud