How Do I Disable Collaborative Editing in Confluence 6.1.3?
Asked by Trevor Steen:

I have to say, at this point I am not impressed with the product. The install process is gruling, there is not much in the way of guides beyond steps like (Set up a database), and I have encountered issues on almost every single step. Up to this point I have been able to figure them out.

I have installed Confluence Server, imported my content from my Cloud instance, and set up SSL. I can browse Confluence just fine but if I click Create or Edit the page just hangs. It does not error out, the wheel at the edit button just spins. I foung that if I disable the firewall, I get to the Edit page but get an error in the Browser about how it is taking longer than normal to load. I think this has to do with Synchrony operating on port 8091.

As I understand, there are known issues with Collaborative Editting and SSL. I do not need Collaborative Editing and would like to disable it but the settings do not show up where they are supposed to in the General Configuration page. I am running 6.1.3. Here is the error from the catalina.out log.

Thanks for any help you can provide.

04-May-2017 16:59:08.844 WARNING \[ContainerBackgroundProcessor\[StandardEngine\[Standalone\]\]\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8443-exec-14" (id=178) has been active for 69,489 milliseconds (since 5/4/17 4:57 PM) to serve the same request for https://\[redacted\]:8443/pages/createpage.action?spaceKey=\[redacted\]\&fromPageId=34335\&src=quick-create and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 3 thread(s) in total that are monitored by this Valve and may be stuck.  
java.lang.Throwable  
at java.net.PlainSocketImpl.socketConnect(Native Method)  
at {followed by a ton of Java errors}


Answers:
author: Xenia Chilkowich
body: So frustrating how often Atlassian help content is wrong!


author: Nic Brough -Adaptavist-
body: It is a good test to disable the collaborative editing - the admin flag for turning it off it is still there in 6.1

comments: author: Trevor Steen
body: Nic, Thanks.

I looked harder and finally found the config option. It is not where the documentation says it is, it is under Gear \> Add-Ons \> System \> Confluence Collaborative Editor Plugin.

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Good news, disabling this plugin solved the problem. Next trick is to figure out how to make collaborative editing work with SSL, but this is not a requiments for my installs so I am good to go for now. Thanks!


author: Steven F Behnke
body: If you access this over a non-ssl port, does the editor work then? You also haven't told us what you're using for OS or if you're using a Proxy so it'd be difficult to offer advice at this time.

comments: author: Trevor Steen
body: Sorry about that, thanks for your assistance.

Running Ubuntu 16.04 with PostgreSQL as the batabase.

For the SSL I followed the steps here: <https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html>

Disabling the SSL redirect and accessing the site over HTTP yeilds the same result. Tried in Chrome and Edge.

I also wanted to test disabling Collaborative Editing to see if that works (as I don't need it) but perhaps that is no longer possible in 6.1.3.


Tags: collaborative-editing

ssl