update bamboo license
Asked by Philipp G?llner:

i am having a bamboo server which ran out of a license. Unfortunately its not starting up to enter the new license. Log_in_as_a_Bamboo_user_-_G_llner_IT_Bamboo.png

Is there a hidden url to update the license or can i do that in the database or on the command line? I would like not to loose the project config.

Here is a part of the logfile.

```
2014-09-15 21:54:44,925 INFO [http-bio-8085-exec-6] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 87017kb2014-09-15 21:54:44,961 INFO [http-bio-8085-exec-9] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 87017kb2014-09-15 21:54:45,136 INFO [http-bio-8085-exec-2] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 80643kb2014-09-15 21:54:45,165 INFO [http-bio-8085-exec-12] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 80521kb2014-09-15 21:54:45,170 INFO [http-bio-8085-exec-2] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 80314kb2014-09-15 21:54:45,205 INFO [http-bio-8085-exec-12] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 78594kb2014-09-15 21:54:57,433 INFO [http-bio-8085-exec-7] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 67954kb2014-09-15 21:54:57,465 INFO [http-bio-8085-exec-7] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 67765kb2014-09-15 21:54:57,626 INFO [http-bio-8085-exec-1] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 61874kb2014-09-15 21:54:57,630 INFO [http-bio-8085-exec-16] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/allowLicenseUpdateOrShowExpirationInfo!default.action 61874kb2014-09-15 21:54:57,661 INFO [http-bio-8085-exec-1] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 61722kb2014-09-15 21:54:57,663 INFO [http-bio-8085-exec-18] [AccessLogFilter] 93.104.110.62 GET http://bamboo.goellner.it:8085/userlogin!default.action?bam_authstatus=adminNeeded 61722kb
```

[](https://community.atlassian.com/t5/Bamboo-questions/update-bamboo-license/qaq-p/105017?attachment-id=4094){#link_116997607e31dc}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/3372/1/Log_in_as_a_Bamboo_user_-_G_llner_IT_Bamboo.png){#display_116997607e31dc_0}


Answers:
author: ssetayeshfar
body: Hello Philip,

Please stop your Bamboo process completely, make sure there is no orphaned/frozen process running in the background, then open "bamboo.cfg.xml" file from under your \<bamboo-home\> directory and replace the following property value with your new license:

\<property name="license.string"\>ABCD\</property\>

Upon starting Bamboo again, you should be able to successfully login and access the application. If the issue persists, please open a support ticket at <https://support.atlassian.com.>

Hope this helps!

Thank you.

Best,

Sepideh

comments: author: Philipp G?llner
body: Thanks @Sepideh Setayeshfar worked perfectly. Is that a bug that i don't get a nicely styled interface when license runs out? Should i add that to bamboos bugtracker?


author: ssetayeshfar
body: You're very welcome. Yes, it is a bug unfortunately. This is the bug report that you can vote/watch to receive future updates: <https://jira.atlassian.com/browse/BAM-15001>. Please accept our apologies for the inconvenience and let us know if you have any questions. Thanks!


author: Chad Menke
body: I'm getting this same issue! site redirects to /setup/updateLicense!default.action and then I'm getting a 404 error..


author: Ramiro Pointis
body: Hi Phillip,

Have you tried what it says here <https://confluence.atlassian.com/display/BAMBOO/Updating+your+Bamboo+license+details>


author: Jobin Kuruvilla [Adaptavist]
body: Expiring license shouldn't block you out. Maybe try this?

<https://confluence.atlassian.com/display/BAMBOO/Restoring+passwords+to+recover+admin+users>


Tags: bamboo-administration