youngmon/atlassian-qna huggingface dataset:
Confluence upgrade from 5.5.6 to 5.8.18 error messages
Asked by Djung Tran:

During the upgrade Confluence from version 5.5.6 to version 5.8.18

we were hit by the following error messages

2016-08-08 15:59:03,222 WARN \[Navlink Plugin Executor:thread-10\] \[atlassian.applinks.core.DefaultApplicationLinkService\] retrieveApplicationLink Couldn't find type id for application link with id 6193f0ca-e500-3971-b213-5109ece43a07. Link is corrupted

2016-08-08 15:59:03,223 WARN \[Navlink Plugin Executor:thread-10\] \[atlassian.applinks.core.DefaultApplicationLinkService\] retrieveApplicationLink Couldn't find type id for application link with id 58d31eec-0c58-3fac-b2b5-938746a0734a. Link is corrupted

2016-08-08 15:59:03,223 WARN \[Navlink Plugin Executor:thread-10\] \[atlassian.applinks.core.DefaultApplicationLinkService\] retrieveApplicationLink Couldn't find type id for application link with id 85af53cc-ba53-3915-b416-f759198bc316. Link is corrupted

\~

We have a confluence en crowd integration

-

Any clues what this means

Please help

Thanks a lot


Answers:
author: Djung Tran
body: Hi Siddheshwar,

Thanks for your prompt answer

We didn't employ the XML Site Backup techniques to upgrade confluence.

We did performed the manual Upgrade directly on the confluence.

So confluence upgrade process interacts directly with the (Oracle) database and gives this error back

Regards

Djung


author: Siddheshwar mhetre
body: Dear Djung,

As per the error message, XML Site Backup is corrupted specifically on the application link part

Perform upgrade via either of these methods:

* [Using Confluence Installer](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)
* [Manual Upgrade](https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html)

Regards,

Siddheshwar


author: Steve Behnke [DiscoverEquip.com]
body: This doesn't look like anything that would stop your application from starting, you didn't include enough of the log file.

Consider opening a ticket with Atlassian at <https://support.atlassian.com>.


Tags: confluence-administration
how to add confluence blog space on watch list of every user?
Asked by Rakesh Kumar:

*This question is in reference to Atlassian Documentation: [Watch Pages, Spaces and Blogs](https://confluence.atlassian.com/pages/viewpage.action?pageId=139579)*

We are using your Confluence software for sharing knowledge. Most of the developer write blog post in a specific space. But only few of the developers have added the blog space on their watch list. We want to it on on everyone's watch list so user can get notification when a new blog is posted.

Is there way to do it automatically for all user?


Answers:
author: Rakesh Kumar
body: @Rodney Hughes thanks for answering my question. Can you please tell me the steps to enable blog notification for new user ?

comments: author: Rodney Hughes
body: My system administrator did that so I don't know the process.

Perhaps check the Administrator Guide documentation or someone else knows the detail?


author: Rodney Hughes
body: Watching Blogs is a setting for each User in their email preferences settings

Your system administrator may be able to configure all new Users that are created to have that setting switched on


Tags: blog

watch
Cloud: How to default the username to Full Name instead of email?
Asked by IntelliDynamics Administrator:

I want to hide user email addresses from other users. When "@" mentioning someone it shows their Full Name followed by their username. When sending invites to users from Cloud "Atlassian Site administration" the email is sent to default the username to their email, thus exposing their email to other users in mentions. Is there a way to default the invite email to their full name or to pre-set their user name before clicking "Create Users"?

If no, then my only recourse is:

1. Instruct the user to do something they should not be concerned about, which "we" defaulted oppositely.
2. Change the username after each user signs in (no need to advise the user their user name has changed)
3. Dump Cloud and host it myself with Server.
4. ?


Answers:
author: darrenpegg
body: I'm guessing selecting "hidden" against user email visibility within System \> General settings doesn't work?

comments: author: IntelliDynamics Administrator
body: Yes, I've already set that "hidden" setting and it does remove the email from the People Directory but it does not hide the email address from the "@" mention if the user's account name is their email address.


author: darrenpegg
body: Ahh.. Yeah. I think using an email address as a username would only work if the instance is soley used internally by the company and no 3rd parties are involved. I would decide to edit/re-create and migrate.

I would also refrain from sending invites, I would create them and inform them of their new account to stop the chance of exposure.

I am assuming you are not using googleapps for user management. Though if you went in house and used AD/LDAP you could do what you would like. Though to be honest I would change using email addresses full stop. Most instances are multi tenanted, though you could look at the global permissions: https://\<ADDRESS\>/secure/admin/GlobalPermissions!default.jspa and only allow a particular group to be allowed to see/mention users until the user is created and eddited and then add them to that group once complete


author: IntelliDynamics Administrator
body: Hi Darren,

"I would also refrain from sending invites, I would create them"

Unfortunately this is Cloud and you cannot create them, you can only invite. You enter their Full Name and email address and in the Cloud case it defaults their link to join using their email as the username. This is precisely the problem.


author: IntelliDynamics Administrator
body: The best recourse, if the answer is no, is to do #2 as I can change the username myself, yet the user can still log in using their email address.


Tags: cloud

confluence-cloud

jira
how to sort task report macro by multiple columns
Asked by Kevin Harris:

*This question is in reference to Atlassian Documentation: [Task Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=590260009)*

I'd like to be able to use the Task Report Macro and sort the list first on assignee and then on date...not just one or the other.


Answers:
author: Dmitry Ree
body: Kevin, have you raised an improvement request?


Tags: report

task
Draw.io macro not showing on confluence page.
Asked by maliha shakoor:

I created a few diagrams on Draw.io on one of my confluence pages. I was able to save them and view them perfectly fine. Now when I go back to my page, the drawings are not showing. If I go to edit mode I am able to see them, but once saved they are not there.

i have tried the page on Chrome and Explorer both. Can you please assist.

Thanks


Answers:
author: David Benson _draw_io_
body: Please email details to support@draw.io?


author: Stacey Jenkins
body: I'm having this issue too.


author: David Benson _draw_io_
body: Did you contact support and get this resolved?


Tags: cloud

confluence-cloud

draw.io
Is there any way to restrict the HTML macro to only system administrators?
Asked by Paul LaBarbera Jr.:

*This question is in reference to Atlassian Documentation: [HTML Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=38273085)*

I want to use the HTML macro to do some customization on Confluence pages, but I'd like this macro to be restricted to only system administrators. I know some macros can be restricted by user rights. Can this macro be restricted?


Answers:
author: Maggie Modersohn
body: Hey Paul

I don't think you can. You could create a user macro (the safer way to use the HTML macro anyway, if you ask me) and make that a hidden macro (not accessible through the macro browser). Make sure you only communicate the name of the hidden macro to admins, not other users.

I hope this helps!

Cheers,

Maggie

comments: author: Paul LaBarbera Jr.
body: Thanks Maggie! Good to hear from you again. Hope things are well.


author: Bob Swift (personal)
body: You can use a replacement [HTML Macro](https://bobswift.atlassian.net/wiki/display/HTML/HTML+Macro?src=sidebar) from [HTML for Confluence](https://bobswift.atlassian.net/wiki/display/HTML). This macro can be secured using [Macro Security for Confluence](https://bobswift.atlassian.net/wiki/display/CMSP). Configure security so only system administrators can produce content that uses the html macro.


Tags: confluence-administration

documentation

html-macro
How to create clickable link for UNC path without having to reformat it?
Asked by Steven Sheldon:

It seems that if you have a UNC path such as:

\\\\servername\\directory1\\directory2\\

You can make it work by entering a Web Link and entering:

file://///servername/directory1/directory2/

But this is not an acceptable workaround. I have lots of legacy data in Word documents where the link is expressed normally as \\\\servername\\directory1\\directory2\\.

I want to copy-paste these UNC links into Confluence pages and have them resolve properly to useable links without me having to type "file:///" in front of the link and then convert every "\\" to a "/".

I expect to be able to enter a UNC path into a Confluence document and when I hit enter it automatically resolves to a clickable link, the same way as if I enter a URL path in a Confluence document and press enter.

Is this possible?

If not, how do you file bugs for Confluence?

Thanks,

Steve


Answers:
author: Davin Studer
body: It's not really a bug as it is worked as it was designed to work ... maybe a feature request, however I doubt that it would be implemented. Most browsers don't even support UNC path natively ... IE is the ONLY one that does. Edge doesn't even support it. So, you would be hard pressed to have them implement a feature that none of the browsers going forward support.


author: Steve Behnke [DiscoverEquip.com]
body: Current feature request is here -- <https://jira.atlassian.com/browse/CONF-23801>


Tags: cloud

confluence-cloud
How do I turn off the "John Blahblah is editing this document" message that pops up when two people are editing a document at the same time?
Asked by Teri Benedetti:


Answers:
author: Teri Benedetti
body: Thanks!


author: Ignacio Pulgar
body: +1 to your feature request, then :wink:


author: Teri Benedetti
body: I understand the purpose of the warning, however it continues to pop up anytime my coworker begins to type. It pops up around every 5 seconds, blocking parts of the page and also creates a visual distraction. This seems like a redundant warning considering that you are warned upon saving that someone else has also made changes, and gives you the option to merge your changes, discard your changes, or overwrite their changes. The final warning is enough to make you aware and prevent the loss of information you are concerned about.


author: Ignacio Pulgar
body: Why would you want to remove this important warning?

If people are not aware of that fact, that may cause loss of information by overwriting data...


Tags: cloud

confluence-cloud
onlyoffice integration
Asked by Florian Pereme:

Hello,  

I'm working on an integration of OnlyOffice \& Clonfluence. Yesterday, I found a plugin on this page :<https://api.onlyoffice.com/editors/confluence> but the git page <https://github.com/ONLYOFFICE/onlyoffice-confluence> isn't available ![](http://dev.onlyoffice.org/images/smilies/icon_redface.gif)

I think the plug-in is not supported anymore.  

Someone know something more about this plugin ?

Is it possible to have an integration without the confluence-onlyoffice plug in.

What i want to achieve is to have some document attachement(l .doc .xls, and so on...) and when i click the edit option it redirects me to only office, so we can contribute in real time with only office feature.

and when saved, it render the last version in the confluence page.

Any tips ?. "Use webdav redirecting to only office, with a shared attachement folder path between confluence and only office" maybe.

Thanks a lot.

<br />

<br />

Regards, Florian


Answers:
author: Flora Xue
body: Hi\~ Florian

I meet the same problem. I can't use code on <https://github.com/ONLYOFFICE/onlyoffice-confluence> to generate an avilable .jar file.Have you resolved it? Could you please help me?

Regards,Flora


Tags: confluence-administration
How can I download the support zip after creation?
Asked by Stefan Baader:

*This question is in reference to Atlassian Documentation: [Create a Support Zip](https://confluence.atlassian.com/pages/viewpage.action?pageId=790796819)*

After creating a support zip file how can I access or download the file? Why is the file not linkes to download after creation?


Answers:
author: Bill Bailey
body: After the support.zip is created, the system responds with the exact path. But in order to retrieve it, you have to access the server at the OS level *and* have permissions to read that file.


author: Jakub Pierzcha?a
body: Hi Stefan

I believe you'll be able to find the Support Zip file in your Confluence Home directory:

<https://confluence.atlassian.com/conf54/confluence-administrator-s-guide/configuring-a-confluence-environment/important-directories-and-files/confluence-home-directory>


Tags: support-zip
In section 1. it states the ALL DATA (in bold) in the destination site is removed. Does this mean all CONFLUENCE data or all ATLASSIAN data such as the content in Jira, etc.?
Asked by David Last:

*This question is in reference to Atlassian Documentation: [Migrate from Confluence Server to Cloud](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765529)*

In section 1. it states the ALL DATA (in bold) in the destination site is removed. Does this mean all CONFLUENCE data or all ATLASSIAN data such as the content in Jira, etc.?


Answers:
author: Nic Brough -Adaptavist-
body: If you import Confluence, it will only wipe existing Confluence data - won't touch data in JIRA


Tags: confluence-cloud

migration
Where is Scheduled Jobs configuration page?
Asked by plavinskij:

*This question is in reference to Atlassian Documentation: [Confluence Use-Cases](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765467)*

I'm using Confluence Cloud, and I need to export my space every day(or when it changes) to word, for further usage, is there is any ways of doing this?

I even cant see Scheduled Jobs page.


Answers:
author: Nic Brough -Adaptavist-
body: The scheduled jobs functions in Cloud are restricted to prevent people setting up unsupportable configurations.

You'll have to do this extract manually, or script it using an external process to scrape the UI or grab it via REST


Tags: confluence-cloud
Load saved draw.io drawing
Asked by Oleg Rabinovich:

Hi,

I've created a drawing using draw.io and attached it my confluence page. For some reason, it does not appear there. Now, I want to attach the existing drawing to the page again, however I can't find any option to load it from saved files.

Any suggestions?

Thank you,  
OIeg


Answers:
author: Oleg Rabinovich
body: It seems this has been already addressed in

<https://answers.atlassian.com/questions/37029470/how-do-i-display-an-existing-draw.io-diagram-in-a-confluence-page>


Tags: cloud

confluence-cloud
confluence 4.2 database compatibility
Asked by Antony Sideropoulos:

We currently run Confluence 4.2 on an MSSQL 2008 Server. We are migrating to MSSQL 2014 - are there any known issues running that version of Confluence on that database server?


Answers:
author: Nic Brough -Adaptavist-
body: It's not supported, but I can't see any specific issues with it. I wouldn't do it, simply because of the unsupported aspect. If you want to use MS-SQL 2014, upgrade Confluence to a supported version.


Tags: confluence-administration
How do I add a team member to Confluence?
Asked by randstrauss:

I clicked at the top on People. There's no Add or "+" button.

How do I add team members?

-r


Answers:
author: Alex Yasurek
body: You have to be a confluence administrator to be able to add people to the system by going to the user management page like you said. After that then you can add people to spaces by going to the permissions page in the space admin section of the space. The people menu is just to view all the users of the instance. You can then select people and view their profiles form there but thats about it.


author: randstrauss
body: The real answer: Use the gear menu in the upper right to go to User Management.  
I have no idea what the People menu is for...


author: Rodney Hughes
body: You need to have Space Administrator permissions to add people, or some form of proprietary User management tool that manages the process fro you


Tags: cloud

confluence-cloud
We have setup a watch for several spaces and have changed the email notifications to only have checked for "subscribe to daily updates" but I am still getting individual emails for changes made to pages in the space I am watching... can I stop this?
Asked by Alex Eveleigh:

When our permanent licenses were put in for some reason, all of the pages I have access to had watch set. I found that in the email settings, autowatch along with some other settings were checked. I turned off watch on all of the individual pages and only left it on a few spaces. Then in email settings I unchecked everything except for "subscribe to daily updates". I would like to find out why I am receiving individual emails when a change is made to a page and find out how to turn this off so I only get one email per day summarizing the updates.


Answers:
author: Steven F Behnke
body: If you are **Watching** a space, you will receive all updates to that space, ++period++.

The **Subscribe to Daily Updates** is a scheduled job that runs daily regardless of what you're watching.


author: Rodney Hughes
body: This sort of thing is perhaps the one common criticism, if any, of Confluence "I get too many emails"

You have two watch settings

* Watch this Page (i.e. page by page selection mainly based on pages you do something on)
* Watch this Space (any page in this Space that you have view rights to)

Check what Watches you have in your profile - click your profile icon top right - you may be amazed what you are watching!!

But you also have Notifications which are very similar, but a but different to Watches

Have a read the Confluence documentation carefully ... I have to go back and check what it says every now and then because it states the facts of the settings but doesn't really show you the implications/results of your settings so you need to keep an eye on what is happening.
Email Updates
Asked by Eric Nielson:

I created a space for our team to use, but need to transfer these rights over to another person(s). For example, I'm currently the only person receiving emails saying that a person is requesting access to the site. This is the main thing I need figured out, as I know how to add/edit permissions and restrictions.

Thanks!


Answers:
author: Rodney Hughes
body: You need to have the Space Administrator access to be able to assign Permissions to other Users


Tags: confluence-administration
Can I link a Confluence product requirement to a case in Jira
Asked by Wendy Thorneloe:

Hi  
I was wondering if this is possible  
I create aproduct requirement in my confluence space  
It is confirmed and ready to go  
I need to create a case in Jira for it  
Can we import the requirement into Jira as a New Feature?  
Or do we have to create a case from scratch.  
Can we link a requirement from confluence to a Jira new Feature case?


Answers:
author: Peter T
body: The linking is the right way to go. Create a new "New Feature" in JIRA. From the "More" Menu click link.

Use Confluence link as in the screenshot. OR after the issue is created just mention it in the Confluence Page. There are lots of benefits doing it this way - I suggest to read this articles:

<http://blogs.atlassian.com/2012/02/link-jira-issues-to-confluence-pages-automatically/>

<https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html>

image2016-8-5 12:1:42.png  
[](https://community.atlassian.com/t5/Confluence-questions/Can-I-link-a-Confluence-product-requirement-to-a-case-in-Jira/qaq-p/84636?attachment-id=7615){#link_118689f38494e1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14221/1/image2016-8-5%2012%3A1%3A42.png){#display_118689f38494e1_0}


Tags: cloud

confluence-cloud
Add button that creates Blog with with the pageID of the current page as a label?
Asked by Andy Webb:

We are using the Blog feature to facilitate discussions around topics on individual pages. In order to make sure that only entries that apply are displayed on the page we are using the pageID as a label for the Blog entry and then using the *Blog Posts* macro and setting *Restrict to these Labels* to that page's pageID.

It would be helpful when someone initiated a blog post those pages if that pageID could automatically be inserted as a label in the Blog post. It is easy to forget to do this and then the post doesn't appear on the page.

If there is a better way to handle this whole process I am open to suggestions, but this is the best we have so far.


Answers:
author: Rodney Hughes
body: The Blog is not really the right place to discuss an individual page content - a blog is a time line of miscellaneous information that is "announced" to all the Users of the Space - a "news" post for example in a date sequence that doesn't need to be related to any particular page .. a just a "random note to all". As such if you Blogged something about a particular page which has View Restrictions, it would make no sense at all to a non-viewer!

However at the bottom of each page is the Comment facility - this is exactly related to, and shown on, THAT page, hence only Viewers of that page know about it. The others can reply to that as a thread, or start a new thread.

The new feature is \<\<In-line Comments\>\> where the comment is directly linked to specific selection of text on the page. In normal page view mode (not edit), highlight a word or line of text and wait a second - a little comment thought box appears and if you click that you can enter a comment about that text - it then allows you to discuss that and ultimately mark it as resolved.

image2016-8-6 4:16:15.png  
[](https://community.atlassian.com/t5/Confluence-questions/Add-button-that-creates-Blog-with-with-the-pageID-of-the-current/qaq-p/101662?attachment-id=10413){#link_11868a101aac1c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/17029/1/image2016-8-6%204%3A16%3A15.png){#display_11868a101aac1c_0}

comments: author: Andy Webb
body: These are good points. There a couple of disadvantages from our standpoint.

1) New topics don't have subject lines (though we could fake that with formatting, somewhat)

2) New topics would be at the bottom of the page.

Anyway, for simplicity, it might just be worth using what is easily available. Thanks also for pointing out the inline comments feature as I was unaware of that feature.


Tags: cloud

confluence-cloud
Confluence is configured for English (United Kingdom) but Task Report Macro Headers displays in German
Asked by vitaliy zapolskyy:

*This question is in reference to Atlassian Documentation: [Task Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=590260009)*

Our Confluence instance is configured for English (United Kingdom)

since recently Task Report Macro Headers started to display in German.

No settings to control that found


Answers:
author: Davin Studer
body: Check to see if the language settings in your profile got changed. It is possible to override the default language for the system by user ... I would think that everything would change as well, but I would check there first.

image2016-8-5 10:26:14.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-is-configured-for-English-United-Kingdom-but-Task/qaq-p/248162?attachment-id=9011){#link_11868a1b526564}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41959/1/image2016-8-5%2010%3A26%3A14.png){#display_11868a1b526564_0}


Tags: report

task