youngmon/atlassian-qna huggingface dataset:
Projeto cancelado como recuperar?
Asked by Bora Rachar:

Boa noite. Meu protejo foi cancelado, mas n?o me lembro de ter optado pela vers?o padr?o, apenas lembro de ter esse teste.

Pensei que s? colocar os usu?rios dentro do limite de 10 usu?rios j? daria pra enquadrar.

Agora parece que tenho que fazer o pagamento, mas somos de um projeto para estudantes, como fa?o pra recuperar pelo menos o backlog, tarefas e etc? Pq a? posso criar um novo na vers?o Free.

Me ajudem por favor? ? ?

*** ** * ** ***


Answers:
author: Trudy Claspill
body: Ol? [@Bora Rachar](/t5/user/viewprofilepage/user-id/5556925)

Bem-vindo ? comunidade Atlassian.

Se uma assinatura estivesse prestes a ser suspensa (tornando o site inacess?vel), os contatos t?cnicos e de cobran?a da assinatura teriam sido contatados para avis?-los sobre a suspens?o pendente.

Se a assinatura tiver sido suspensa recentemente, ainda h? uma chance de reativ?-la antes que os dados sejam exclu?dos permanentemente.

Se a assinatura tiver sido transferida de Gratuita para paga por algum motivo, as informa??es de cobran?a dever?o ser fornecidas e o pagamento efetuado para reativar a assinatura.

Mais informa??es sobre esse processo podem ser encontradas aqui:

<https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563>

Se a assinatura tiver sido suspensa por um longo per?odo de tempo, os dados do site podem j? ter sido exclu?dos permanentemente.

---

Hello

Welcome to the Atlassian community.

If a subscription was about to be suspended (making the site inaccessible) then the Technical and Billing contacts for the subscription would have been contacted to warn them of the pending suspension.

If the subscription has been very recently suspended there is still a chance to reactivate it before the data is permanently deleted.

If the subscription was transitioned from Free to a paid subscription for some reason, then billing information will have to be provided and payment made to reactivate the subscription.

More information on that process can be found here:

<https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563>

If the subscription has been suspended for a longer period of time, the site data may already have been permanently deleted.
> Project canceled how to recover?
>
> Goodnight. My protection was cancelled, but I don't remember opting for the standard version, I just remember having this test.
>
> I thought that just putting users within the limit of 10 users would be enough to qualify.
>
> Now it seems like I have to make the payment, but we are working on a project for students, how do I recover at least the backlog, tasks, etc.? Because then I can create a new one in the Free version.
>
> Help me please?
Does my Jira Standard subscription let me create Epic or Project burn down charts?
Asked by Jon Rosen:

I upgraded my account from the Free version to the Jira Standard subscription. I did this mostly to create Epic or Project burn down charts, not just burn down charts for sprints.

Please let me know if my Jira Standard subscription let me create Epic or Project burn down charts!

If I can, please advise how.

Thanks,

Jon Rosen


Answers:
author: Trudy Claspill
body: Hello [@Jon Rosen](/t5/user/viewprofilepage/user-id/5493999)

Welcome to the Atlassian community.

Epics and some built in Burndown charts are available with the Free subscription. You don't have to upgrade to a paid subscription for that.

The native burndown charts appear only for Software projects that include a Scrum board.

![Screenshot 2024-07-30 at 3.05.45?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338987i8CF7CAF1BBF3D802/image-size/large?v=v2&px=999 "Screenshot 2024-07-30 at 3.05.45?PM.png")

Likewise Epics generally show up only in Software projects. If you used a Business project template to create a project then it probably did not include Epics by default.

What is the type of project you are using? You can find that information on the View All Projects list under the Projects menu.


Tags: cloud

jira-cloud
Can I mark the skills an issue needs?
Asked by Dave Myron:

*This question is in reference to Atlassian Documentation: [Scheduling](https://confluence.atlassian.com/pages/viewpage.action?pageId=715263226)*

We use different technologies and not all of our team have the same skills (eg. some know Java while others know Ruby). The estimation estimator -- the thing that fills out the skills estimation in the Scope view -- just dumbly assigns time by the default percentages.

It would be really useful to be able to mark what skills an issue requires and have the estimator use that information to inform its scheduling. In addition to the above example of Ruby vs Java, some tasks don't require the Design phase (such as simple Tasks).


Answers:
author: Jonas Andersson
body: You could add that in the components, for instance? You could also have a multiselect list that allows for more skills to be marked, such as Java, CSS and MySQL. A user could have filters open saying if not assigned, opened and component in (list of skills), allowing your individual users to only see issues in the backlog they have the skills to solve.


Tags: advanced-roadmaps

schedule
Portfolio for Jira is not filtering out user stories by assignment when grouping by team
Asked by Denys Masko:

Hi, have an issue with a Porfolio for JIRA when trying to group the Scope by teams.

Here is my setup:

1. Created a new Porfolio plan that is using a project as data source.
2. Have setup several teams with members in Porfolio-Teams tab.
3. User stories in the project are assigned to different users that are Porfolio teams members.
4. When I"m at Scope tab of the Porfolio plan user stories ARE grouped by teams BUT some of them are distributed randomly - user stories assigned to Team A members are displayed under Team B.
5. In Porfolio configuration "Scheduling Options"-"Issue assignee import level" is "Story".

Is it a kind of expected behavior?

Thanks in advance for any info on this issue.


Answers:
author: Denys Masko
body: Also unassigned user stories are being distributed randomly between teams in Portfolio - Scope tab.


Tags: advanced-roadmaps
Portfolio: how to "un-"share a team?
Asked by Jacques:

*This question is in reference to Atlassian Documentation: [Managing shared teams](https://confluence.atlassian.com/pages/viewpage.action?pageId=802170492)*

In the documentation about sharing a Portfolio team it explains how to share a private team. However, it doesn't explain how to remove a shared team and convert it back to a private team.

If you go to the shared teams and try to "remove" it, it will remove the entire team. Also from the private plans. This is not what I want.

Anyone has an idea?

Thanks,  
Jacques.


Answers:
author: Shannon S
body: Hello everyone!

We have a current feature request to be able to un-share a team:

* [JPOSERVER-1544](https://jira.atlassian.com/browse/JPOSERVER-1544)

It would help a lot if each of you can vote on this request, and comment there with your usage case.

Thank you again!

Regards,

Shannon


author: Daniel Jacobsen
body: Same here. Please fix! I need to unshare, but I can only delete the team now after having shared it.


author: Hani Juha
body: I have the same issue. Shared teams does not work as I expected. I want to un-share


author: amine benali
body: 1 - go to teams

2 - Expand the teams to see the users

3- double click on the users name

4- at the right : a screen will show then click on manage

5- from there you can delete the shared teams


author: Mark O'Connor
body: Yup, same problem. The only way out I've found is to recreate it in your plan (deleting it is too risky as other plans may be using the shared team). Just gotta make sure you record the setting for each team member. An issue especially if you have changed the availability for individual team members.

I agree there should be an option to convert a Shared Team to a Private team by making a copy of it, changing the name and then assigning it the plan you want. Any thoughts [@TeamAtlassianDigicamere](/t5/user/viewprofilepage/user-id/89319)?


Tags: advanced-roadmaps

jira

server

share

team
Subtask of story with different assignee - how to do it?
Asked by ???????? ???????:

<http://prntscr.com/cpgkt2> - when subtask is done by different memebers - how to assign them?


Answers:
author: Nic Brough -Adaptavist-
body: You can't change the **team** of a subtask - the whole point of the Portfolio grouping there is that all tasks are done by the team. But if you go to the sub-task, you'll find you can assign it to an individual.

comments: author: ???????? ???????
body: Yes, right. I can make assignment in Jira. But will Portfolio use this Jira-assignee in timing calculations?


author: Nic Brough -Adaptavist-
body: My understanding is that the latest version will take account of that, yes. (Older ones with the non-dynamic planning did not until quite a later version if I remember correctly)


Tags: advanced-roadmaps
Wrong tasks sorting in auto scheduling
Asked by Sergiu Tabaran:

I need sort all tasks by my priority. Its required for me. Plz watch screenshot.Portfolio_sorting.jpg  
Is it possible?

<br />

[](https://community.atlassian.com/t5/Advanced-planning-questions/Wrong-tasks-sorting-in-auto-scheduling/qaq-p/258634?attachment-id=2192){#link_116a86368fc802}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/185/1/Portfolio_sorting.jpg){#display_116a86368fc802_0}


Answers:
author: Ryan Porter
body: Ah, here was my original question about this:

<https://answers.atlassian.com/questions/39579938/how-can-i-troubleshoot-jira-portfolios-scheduling>

I couldn't find it because I apparently posted that from another account for some reason.

From that thread, here is my example: <https://cl.ly/1U3C3k093s44>

I was trying to schedule that OMNIA-6 task to start next. It absolutely refused to do that. After spending way too much time hassling with it, I gave up and planned out the sprints manually.


author: Ryan Porter
body: I have the exact same problem. I am completely unable to control the schedule that Portfolio generates, and therefore JIRA Portfolio is essentially useless. (For the Atlassians, that's issue JST-213949 in your system.)

I asked about it here and my question has apparently been deleted. Then I asked support and they advised me to sort my tasks by priority. I repeated that I had done that from the start and it had no effect on the schedule. And that was the end of it. JIRA Portfolio remains useless to us. We eliminated all of the factors listed on the Portfolio support page that might affect the scheduling:

<https://confluence.atlassian.com/jiraportfoliocloud/recalculating-the-schedule-715263582.html>

Maybe one of those things is affecting your scheduling?

In our case, we tried sorting the tasks, epics AND initiatives to try to influence the schedule and it had no effect. Rearranging the ranking will cause the schedule to recalculate, and things will move around. But we have been unable to make it schedule the next priority as the next task on the schedule. So we still schedule sprints manually and we'll probably discontinue JIRA Portfolio since it doesn't work.


Tags: advanced-roadmaps
What is the maximum number of issues visible in the scope view in JIRA Portfolio?
Asked by Derek Huether:

Upon creating a Portfolio plan comprised of 20 teams, we discovered there was a limit to the amount of issues that can be displayed (see image below). What is the maximum number of issues visible in the scope view in Portfolio for JIRA v2.0.5?

Screenshot 2016-09-29 17.42.12.png  
[](https://community.atlassian.com/t5/Advanced-planning-questions/What-is-the-maximum-number-of-issues-visible-in-the-scope-view/qaq-p/154190?attachment-id=9274){#link_1160ca85497252}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/119/1/Screenshot%202016-09-29%2017.42.12.png){#display_1160ca85497252_0}


Answers:
author: Derek Huether
body: I was sent the answer: <https://answers.atlassian.com/questions/39140034>

The limit on the amount of issues you can load into your plan is 5000. However there is a hierarchy limit of 2000 which is the limit on the number of items that we are willing to render.   
So if your epics (+ initiatives if you use them) are \< 2000 then we're able to show you the epics level. If your Initiatives + epics + stories are \> 2000 then we are not able to show you the story level (either by expanding epics or with the hierarchy level drop-down)

You can check the number of issues Portfolio is trying to bring over from the "confirm what's in scope" page of the wizard. To the right of "Deselect all" there is a count of how many issues have been selected. Note that this only represents the total number of issues if you are viewing this scope from the highest level of hierarchy as it's a count of the current filter.


Tags: advanced-roadmaps
How do I add more board to an existing plan in Portfolio?
Asked by Nicole Downes:

Once a plan is setup in Portfolio, how can I add more boards/projects to the plan? I have forgotten or picked the wrong ones.


Answers:
author: Martin Suntinger
body: In the plan configuration (reachable via the \|...\| next to the plan name) Go to "Issue Sources" \> Edit Sources and you can add another board/project there or re-include / exclude versions and issues.


author: Nicole Downes
body: Thanks for your prompt response. That helps a lot


Tags: advanced-roadmaps
How to always display issue status and teams in the scope view of Portfolio 2.0 (OD)
Asked by Jerome Powell:

Currently each time I recalc, or make any change in Portfolio, the fields I've selected in the scope view always reset to the default, (Title, Releases, Story Points, Epic, \& Progress). I'd like to be able to see 'Issue Status' and the 'Teams' always. Is there a way to lock this?


Answers:
author: Ettienny Heleno
body: Same problem here.

comments: author: Diane Hoffman
body: And also the same problem. I've looked at the JPOSERVER issues and don't see this listed as a bug. Isn't there a way to save this perferred setting for scope view?


Tags: advanced-roadmaps

scope
Does this imply that Epics only live in the Portfolio project and only storys in the team project? Also, if I add on the Jira Portfolio module does that change this recommendation on how to setup at all?
Asked by Mary Thorn:

*This question is in reference to Atlassian Documentation: [How do I setup JIRA and JIRA Agile for the Scaled Agile Framework?](https://confluence.atlassian.com/pages/viewpage.action?pageId=432801266)*

Ask your question here...


Answers:
author: Steven F Behnke
body: Epics can live wherever you want them to. Ideally, they live within the query that the team is using to create their Scrum board.

JIRA Portfolio doesn't enforce any changes to most JIRA users and systems. It's pretty much just plug and play.


Tags: advanced-roadmaps

jira-software

safe
Where does Portfolio keep information about stages and skills?
Asked by Konrad Garus:

I am working on an integration app and would like to gain access to Portfolio stages and skills. Ideally, I want to be able to create projects/issues/users such that after importing the project or board to Portfolio, the stages and skills would be populated as well.

Where is such information stored? Can I do anything to have it populated on import?


Answers:
author: Ericka Samuels
body: there's no way to import the team assigned to the issue into Porffolio. You have to create the team inside Portfolio. and i don't think stages / skills are integrated between JIRA and Portfolio, it's only used within Porffolio to make load balancing decisions. What gets synced back to JIRA is just the issue, sprint, an assignee.


author: Steve Behnke [DiscoverEquip.com]
body: Martin himself answered this question here -- <https://answers.atlassian.com/questions/11464083>


author: Mar?a
body: Hi,  
You can find more information about [Stages and Skills](https://confluence.atlassian.com/jiraportfoliocloud/learn-stages-and-skills-828785388.html) here.  
Cheers,   
Mar?a Mallorqu?n  
Portfolio for JIRA Tech Writer

comments: author: Konrad Garus
body: Thanks, but I don't see any information related to my answer there.


Tags: advanced-roadmaps
Where is the original estimate field in Portfolio 2.0???
Asked by Dan Courtney:

Also when creating a new plan and syncing with a JIRA project it uses the remaining estimate as the estimate when I would prefer to use the original any way to configure that?


Answers:
author: Thibault
body: Any update on this one? Thanks!


author: Arvin Arora
body: Any idea / update on this? This seems quite inconsistent as typically the original estimate should be used when creating a new issue!


author: todd_farrar
body: Looking for an update as well - PF 2.0 is only updating the Remaining Estimate field in JIRA when committing changes.


author: Dustin Foreman
body: Has there been an update on this?


Tags: advanced-roadmaps
How do you delete a Theme in Portfolio 2.0?
Asked by Louis Tominack:

*This question is in reference to Atlassian Documentation: [Using the themes report](https://confluence.atlassian.com/pages/viewpage.action?pageId=828785348)*

Once we create a Theme, how does one delete it?


Answers:
author: Allard van Helbergen
body: Hi Louis,

You can delete a theme under the 'more' button in the theme table.

Cheers,  
Allard

image2016-7-28 11:46:32.png  
[](https://community.atlassian.com/t5/Advanced-planning-questions/How-do-you-delete-a-Theme-in-Portfolio-2-0/qaq-p/305789?attachment-id=209){#link_1160cb40c3874a}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/3994/1/image2016-7-28%2011%3A46%3A32.png){#display_1160cb40c3874a_0}


Tags: advanced-roadmaps

documentation

jira
Story points disabled in portfolio
Asked by Linda Luehrmann:

In Portfolio, I want to use story points for planning mode. However on the Configure-\>Scheduling page the story points option button is disabled, and I cannot select. I cannot find out why this is.

Please help, as only way for me to use Portfolio is if I can set it up to use story points


Answers:
author: Martin Suntinger
body: Hi Linda - this option gets disabled when you have a team set to Kanban, as for story point scheduling currently Portfolio requires the notion of a sprint and velocity. if you switch your teams to "Scrum", you should be able to switch to story points too. If your teams do Kanban but still estimate in story points, you could simply configure them to use "Scrum" with 1 week iteration length, and plan weekly.

comments: author: Mary M
body: Hi, I had the same experience (could not use story points). I had changed an existing plan to use a different board. I could not use story points. But when I deleted that plan, and made a new one, then I could use story points. Is this normal?


Tags: advanced-roadmaps
Portfolio 2.0 how to set portfolio start date?
Asked by Michael Barringer:

*This question is in reference to Atlassian Documentation: [Configuring plan settings](https://confluence.atlassian.com/pages/viewpage.action?pageId=802170511)*

My scrum teams have been using Portfolio 1.0 this year, and I want to recreate the plan in Portfolio 2.0. However, I cannot find a way to set the portfolio start date in the new version, which is preventing me from accurately representing my teams' timeline for the year. I understand that I could choose to only represent the work remaining to align the new schedule with the calculated schedule in Portfolio 1.0, but is there a way for me to backdate the new portfolio start, so that I can import my entire plan for the year?


Answers:
author: Jade
body: The "Earliest Start" field appears in under the "Scheduling" section of the detail view once you click on an issue---I assume this is what you are after?


Tags: advanced-roadmaps

documentation

jira

plan

server
Why are Issues are being imported without their parent Epics?
Asked by Ericka Samuels:

I am using the new Portfolio 2.0 on a JIRA cloud installation and I have a Plan set up. I am trying to bring my epics in. I am selecting the epics from the Plan--\>Configure--\>Issue Sources--\>Edit Sources--\>Confirm what's in Scope. And a bunch of the Issues are coming in as "Issues without parent Epic" even though they have Epics within JIRA. And a bunch of the Epics I've selected for inclusion aren't coming in at all. These are not Epics that I have previously excluded from the Plan.


Answers:
author: Lev Kurts
body: So basically the very first answer explains it. Issues of a type 'Epic' should be present in your result set that you are using as a source for JIRA portfolio - be it coming for a board or from a filter. This effectively excludes any filters and boards that would might have issues filter by 'having an Epic Link = SOMrTHING. You need to include another source, which would esentially say this explicitly: Epic Link = "YOUR EPIC"

comments: author: philas
body: Hi,

i have the same problem but i dont understand your proposal lev.

My projects have EPIC and Stories.

And the EPICS are not shown by Portfolio when i import it.

the are under featurea and safe epic - see here.

![picture_Portfolio_community.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/50915i027D9EC1EF58BB8D/image-size/large?v=v2&px=999 "picture_Portfolio_community.PNG")


author: Sreeraj Menon
body: I have same issue with exactly same setup as your Ericka. Any luck ?


author: Louise Kasemeier
body: I was having the same issue.

It turns out that Portfolio won't bring in Epics at all if the Fix Version field is missing from the Epic screen in the project you are trying to add to your plan. The field can be empty, but it must be present.

This seems like a bug.

comments: author: Ericka Samuels
body: yes the fix version is there


author: Ericka Samuels
body: the filter is the basic project = "xxx" ORDER BY Rank ASC

and the Epic Link is included in the columns displayed

Is there anything else this could be? Is it because I never did a Commit from Portfolio before trying to reimport?

You have to be able to do that right? What if you've excluded some Epics from your Plan and then decide you need to re-include them?


author: Jim Degnan
body: Yes - as Michael noted - double check your filter query utilized by the JIRA board included in your plan.


author: Michael_Brown
body: We had a similar issue and were able to resolve it by changing the filter query on the JIRA board that was serving as our issue source. In JIRA we had a filter query that included:

```
issue type != epic
```

Removing this from the source board filter query resolved the issue. Hope that helps!


Tags: advanced-roadmaps
Is there a way to display a business value field in the Scope view? How do you handle business value?
Asked by J?rg M?ller:

I want to use the Scope View in Portfolio for JIRA to do highlevel prioritization of Epics with our CPO.

Is there a way to display a business value in this view? How are you handling this?


Answers:
author: Mar?a
body: Hello,  
You can learn more about the Scope section [here.](https://confluence.atlassian.com/jiraportfoliocloud/scope-828785225.html)  
Also, you might wanna have a look at the themes section [here.](https://confluence.atlassian.com/jiraportfoliocloud/using-the-themes-report-828785348.html)Themes are high-level strategic focus areas use to label scope elements.  

Kind Regards,  


Tags: advanced-roadmaps

jira-software