youngmon/atlassian-qna huggingface dataset:
How to remove a document
Asked by Denise O'Dras:


Answers:
author: lavitz slambert
body: Hey Denise,

If you added a document in Confluence as a attachment then all you need to do is to remove it from the attachments section of the space where the page is located as you can see in [this page](ttps://confluence.atlassian.com/display/DOC/Managing+Files#ManagingFiles-Deleteanattachedfile).

Now if you imported a [document into a page](https://confluence.atlassian.com/display/DOC/Importing+a+Word+Document+into+Confluence) then you will need to delete the page itself.

Also for your next answer posts make sure to explain better what is your scenario so we can know for sure what exactly you are facing.

Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!
Can I use the "user mention" feature in the template variable?
Asked by Craig Day:

*This question is in reference to Atlassian Documentation: [Working with Templates](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764985)*

It would be very helpful if the @user Mention function would be available when filling out the template variables when creating a new page from a template. Is there some way to accomplish this?


Answers:
author: Davin Studer
body: Sadly no. Templates are a bit under-powered in my opinion. You could probably do it with a blueprint, but the learning curve is a bit higher to write one of those.


Tags: confluence-cloud

documentation
archive a page
Asked by Wendy Dugal:


Answers:
author: Midori
body: **[Archiving Plugin](https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving) supports archiving pages.**

(In the background it utilizies the *archive space* feature of Confluence, but it goes more granular than that.)

Read the corresponding part of the documentation [here](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/page-archiving), or the whole documentation [starting from here](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/).


author: Elisa [Atlassian]
body: Hi Wendy,

Unfortunately it's only possible to **archive a space** on Confluence. The following doc teaches you how to achieve that: <https://confluence.atlassian.com/display/ConfCloud/Archive+a+Space>

We have an open feature request regarding this matter: <https://jira.atlassian.com/browse/CONF-31010>   
Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to [Implementation of New Feature Policy](https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy) for more information on Atlassian's approach to the development of these improvements.

Hope this helps!

Cheers!


Tags: cloud

confluence-cloud
Confluence Cloud exported PDF files does not include Turkish characters
Asked by Serdar Ak:

Confluence pages support turkish characters. But when I export this page to PDF , resulting PDF does not contain any turkish characters. like " ? ? ? "

export to word is fine with turkish characters. But there are many style differences. Is there any way to change word styles.

thank you


Answers:
author: BenoitP
body: Ask the support to configure your instance to use a collection (\*.ttc) that support turkish characters. Try the DejaVu.ttc. Support should have it somewhere because this is the way they fixed my issues. Or you provide them with your customized font collection.

(see <https://answers.atlassian.com/questions/19138676>)

comments: author: Serdar Ak
body: Thank you. Atllassian support will take care.


Tags: cloud

confluence-cloud
Why is the Contributors Summary Macro not showing anything?
Asked by Yasmeen Roumie:

The top users (left side of image) shows contributes and names, but the contributors summary (right side of image) and the contributors macros show nothing at all. How can I fix this?contributors.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-the-Contributors-Summary-Macro-not-showing-anything/qaq-p/438626?attachment-id=645){#link_118837cccb6a39}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74341/1/contributors.png){#display_118837cccb6a39_0}


Answers:
author: Guilherme V.
body: Hello Yasmeen,

This could be a problem related to the Macro itself or with the content index.  

It is better to isolate the case, so you can test if it is not related with the Index first.  

To rebuild the index:

* Go go **General Configuration**
* Search for the **Content Indexing**
* Click on **Rebuild**

Note: Only Confluence administrators can Rebuild the Index

If it didn't work, try to update the Confluence's plugins.  

If you are still having problems, raise a [support ticket](http://support.atlassian.com) for the Atlassian Support Team.

<br />

<br />

<br />


Tags: confluence-administration

confluence-app

contributor
Confluence service status
Asked by Hsu Yao Chang:

**How I can check confluence status is working at command mode?If we want to check the status at another computer , how can we check the other computer confluence status by command? Thank you**


Answers:
author: Milo Test
body: I tried this, but it returns:

```
&lt;!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"&gt;&lt;HTML dir=ltr&gt;&lt;HEAD&gt;&lt;TITLE&gt;The page cannot be displayed&lt;/TITLE&gt;&lt;&lt;snip&gt;&gt;        &lt;LI id=L_defaultr_12&gt;Error Code: 401 Unauthorized. The server requires authorization to fulfill the request. Access to the Web server is denied. Contact the server administrator. (12209)        &lt;/UL&gt;&lt;/FONT&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;/BODY&gt;&lt;/HTML&gt;
```

Is this good enough to know that it is running, or is there a better string to use?

comments: author: Nic Brough -Adaptavist-
body: I think that just tells you that your web server is working.


author: Hsu Yao Chang
body: Double confirm with the issue, you mean run the command :**curl <http://192.168.0.193/confluence>** {#toc-hId-1870684994}
=========================================================================================================================

Is it right ? Thank you.

comments: author: Nic Brough -Adaptavist-
body: No, that will just hit the login page. I'd hit the REST interface for something public - see <https://docs.atlassian.com/confluence/REST/latest/>


author: Nic Brough -Adaptavist-
body: Hit it with a REST call using curl - if it works, Confluence is there, if it doesn't, it's not running.
How can I make the live search display drop down results as of 2 characters instead of 3 ?
Asked by David:

We have a space with 2 letters country codes and they have all been set as labels and are in the page title. Our users are used to those 2 letters country codes and like to search by them.

Currently the live search macro displays content as of the 3rd character is typed in. How can I change that to 2 ?

Thanks.


Answers:
author: David
body: Hi Martin,

Thanks for your answer. I know this works (quite well I must say) but if users are to type in "labelText:xx"

they might as well type in the country name :smile:

I could insert a "hint" with this syntax but I'm not sure it would be used.

I'd rather make things simple for users who are not IT literate.

comments: author: License Support _Blended Perspectives_
body: Ok - as it works you need to find a way to do a label search, pre-fill the search box with the text labelText:, or add that string behind the scenes. Some JavaScript would be one way, else make a plugin.


author: Martin Cleaver
body: Have you tried labelText:lc

Where lc = your 2 letter code?

See also <https://confluence.atlassian.com/display/CONF55/Confluence+Search+Fields>


Tags: confluence-administration
Is there a way to retrieve user_key of a user from confluence REST API?
Asked by Nandu Kalidindi:

I am trying to get the user details of a particular user. I have email and username. Is there any REST Api endpoint that I can use to get the user_key?


Answers:
author: Guilherme V.
body: Hi Nandu,  

You can use this URL and retrieve all the users information:

```
&lt;confluence_url&gt;/rest/prototype/1/search/user.json?max-results=10&amp;query=&lt;username&gt;
```

<br />

<br />

comments: author: Nandu Kalidindi
body: Thank you very much. I have tried searching many documentations. Where is this documented? Could we rely on these prototype APIs? Also is there any endpoint which gives the complete user list?


author: Davin Studer
body: It's probably not documented. Atlassian's documentation is a bit lacking.


author: Guilherme V.
body: Hi Nandu,

Did search for this documentation? Maybe you can find it useful :smile:

<https://developer.atlassian.com/confdev/confluence-rest-api/confluence-rest-api-examples>

comments: author: Nandu Kalidindi
body: Thank you Viana. But, I was referring to documentation for the prototype API. I am not able to find it anywhere. Could you please point me to the exact location. Do you happen to know the endpoint for retrieving all the users in the system?


author: Davin Studer
body: Guilherme, the page you mention says nothing about how to get user information with the REST API. Honestly, Atlassian's public documentation for their API's is atrocious. You folks should really work on getting it in order. Take a note from the jQuery team for how to do good API documentation.


Tags: cloud

confluence-cloud
How can I change the default email address in the Contact Site Administrators page
Asked by Milo Test:

I know I can change the message at the top of the page, but how can I change the default text in the To and Subject fields, and most importantly, to whom the message goes when the **Send** button is clicked.

Our situation is that while I am the Confluence administrator, IT is also in the admin group so they all get the email as well.


Answers:
author: William Zanchet [Atlassian]
body: Hi Milo,  

It goes to the users that belongs to confluence-administrators group. So you would have to change your admin's email to receive in another email.  

Cheers,  
WZ

comments: author: Milo Test
body: I made a separate security group and gave it admin permissions and put only myself in the confluence-administrators group. That'll work for now, though I'd still like more customization options.


Tags: confluence-administration
Confluence "All updates" tab periodically stops working (no updates are showing)
Asked by Timur Tadzhibaev:

Hi all

On our confluence instance recent updates periodically stop working. After restart we can see updates again, but at least once a day or once per two days it stops updating the dashboard.

Confluence version 5.8.5, no customisations.

Reindexing or removing lock file does not help.

Does anyone encounter the same issue?


Answers:
author: Robert Nadon
body: The answer from Atlassian was: [rebuild the content indexes from scratch](https://confluence.atlassian.com/display/CONFKB/How+to+rebuild+the+content+indexes+from+scratch).


author: Kyle
body: We have the same issue on 5.8.13. Everytime we rebuild the index, it only show activities up to the time index was rebuilt, and remains there.

The only way for us to fix it is restart Confluence. What a nuisance.

I think the main cause of this problem is interruption of connectivity of Confluence to its database server. At least that's what happened to our instance.

JIRA never has this issue despite database connection interruption.


author: Robert Nadon
body: Yes I do as well I will open a support ticket, as this seems fairly predominant, and did not seem to happen in earlier versions. I will come back to post the results. I am 5.8.5 as well.

Actually in posting a support request it does a search and doing a content index resolves it. Not ideal, but a workaround.


author: Jordan Packer
body: I appear to be having the same problem..... we're running 5.8.4 with no customizations.

comments: author: Jordan Packer
body: Scratch that, manually rebuilding the index fixed my issue.


author: ODW SW Account
body: Yes, same here. We're running 5.5.3.

Chris
Bob Swift SQL plugin dynamic content
Asked by Stephen:

Hi,

I'm trying to upgrade Confluence from 3.5.11 to version 5. I have content written with old versions of plugins like Bob Swift SQL and Bob Swift Run-now. I'm about to pay for the upgrade of these two plugins as they are not free anymore since v4 of Confluence.

However before upgrading I would like to know if I can still use my pieces of code in version 5. Please look at the piece of code below:

{sql:dataSource=slfDS\|output=wiki\|table=false}  
select  
concat('\[Add installation\|[https://companyurl/display/OPE/insert+solife+installation?run_selection=run\&run_selection_clientid=',client_id](https://confluence.bsb.com/display/OPE/insert+solife+installation?run_selection=run&run_selection_clientid=),'\] ',  
'\[Manage installations\|[https://](https://confluence.bsb.com/display/OPE/Manage+installations?run_selection=run&run_selection_id=)[companyurl](https://confluence.bsb.com/display/OPE/insert+solife+installation?run_selection=run&run_selection_clientid=)[/display/OPE/Manage+installations?run_selection=run\&run_selection_id=',client_id](https://confluence.bsb.com/display/OPE/Manage+installations?run_selection=run&run_selection_id=),'\]') as link  
from client where CLIENT_COD_EXT='$page_title'  
{sql}

Two links are created in the SQL command, the "add installation" and "manage installation" links are created using the old wiki syntax using brakets. How could I reproduce that with the new version of the plugin and with Confluence in version 5 which is using xhtml tags now...

Many thanks for your help, hope there is a solution.

Regards,

Steven


Answers:
author: Bob Swift (personal)
body: See [SQL-381](https://bobswift.atlassian.net/browse/SQL-381).


Tags: confluence-administration
Atlassian policy regarding commenting on the documentation
Asked by Patrick Eaton:

I get the impression that I have been blacklisted from posting comments in the Confluence documentation after a comment I made about the way drafts are handled. Is it a matter of Atlassian policy to silence critics after responding to their posts? Mentioning @hans-peter.geier, who apparently had the last word on the matter.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is not about blacklisting anyone. Here is a formal explanation from Atlassian: <http://blogs.atlassian.com/2015/04/closing-comments-documentation/>

PS: I liked the comments though :wink: And I am sure Atlassian is listening to the feedback.


author: Patrick Eaton
body: Ah, I see. Thank you for the response!

So perhaps my comment was one of the last to be posted before commenting was turned off. That's rather unfortunate, because I was hoping to explain why the response from Hans-Peter would not have worked in my case, and that feedback could perhaps help Atlassian to make Confluence into an even better product.

comments: author: Nic Brough -Adaptavist-
body: Worth raising it as a feature in the tracker instead?


author: MattS
body: My experience of Atlassian over the last eleven years is that they don't silence external critics. Unless the criticism is just plain offensive, and even then rarely. And they would definitely communicate with you if they did something like that. The first value at <https://www.atlassian.com/company/about/values>


Tags: comment

documentation
How come changing space permissions fails
Asked by Greg Smith:

I am the administrator. I'm trying to add an individual user permission for a space. It fails the error:

"your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page"

Of course reloading the page changes nothing. Now I have made a normal user only have the ability to view because of the defaults it assigned. I can see no way to remove the persons name from the individual list.


Answers:
author: nursihah_amir
body: Hey Greg and Jonathan,

I believe you are running into this bug <https://jira.atlassian.com/browse/CONF-38218>. For now, the workaround is to use a different browser.


author: Don Bills
body: Hi,

I am running into this same issue. But, it is happening in both Chrome and IE, not just IE. In Chrome, I don't necessarily receive the error, the page just freezes. In IE, when page freezes and I click inside, then I'm prompted to stop a script and the error appears.

This just started happening today in our cloud instance that we've been running for a few years. And, it is happening across users in multiple spaces, not just one machine and/or one space.

Thanks,  
Don


author: Jonathan Churchman
body: I have exactly the same problem at an admin level and clearng cache in the browser makes no difference. This is a problem when using IE11 but not Chrome.


author: Jaime S
body: Hi, Greg.

This seems to me either some problem in the caches in your browser or a some bug. There is a bug similar to that here: <https://jira.atlassian.com/browse/CONF-36112> (though not the same thing).

I advise you to try in a different browser and see if the problem persists. If you still have this problem, please contact [Atlassian Support](https://support.atlassian.com) for further help.

Kind regards,  
Jaime Kirch da Silveira  
Atlassian Cloud Support


Tags: cloud

confluence-cloud
Shared page in Confluence
Asked by Thomas Pilewicz:

For Confluence we work in two teams with separate spaces and pages and would like to share one page so that it is displayed in both spaces subordinate to another page.   
Is there a possibility to share a page such a way?  

Thanks a lot in advance!


Answers:
author: Thomas Pilewicz
body: Great, thanks a lot guys !


author: Milo Test
body: You can create a child page with the same title and use the Include Page macro to display the contents of the shared page.

If you allow editing, the editor(s) will see the macro with the option of going to the original page and editing it, keeping the page synced in both spaces.

comments: author: Davin Studer
body: You may want to create a third space to hold these shared documents. It could be less restrictive permissions wise and then your two existing spaces would not have to be opened up to allows others to view those documents ... that is if you even care about the permissions.


Tags: cloud

confluence-cloud
New Attribute in Page Property Macro not propagating to existing pages
Asked by Barry Spearns:

We've added a new attribute to Confluence Page Property Macro. The new attribute appears on newly created pages but not existing pages. That's an issue as the attribute is applicable to new and existing pages. Any ideas how we can get this new attribute to appear on existing pages as well?


Answers:
author: Davin Studer
body: The only way to get the property into your older pages is going to be by opening them up and editing the page manually. There is no way for templates the automatically update pages that were created with them.


author: Barry Spearns
body: Yes, added the new property to an existing page template. The new property appears for new pages but not on pages that were created prior to adding the new property.


author: Davin Studer
body: Did you add the new property in a page template?


Tags: cloud

confluence-cloud

page-property
Confluence & SQL: How to find largest native documents by character count?
Asked by Seb Kouba:

I got this far but it seems I get two entries if the two biggest documents are simply versions of the same doc:

```
SELECT content.title, character_length(body) as characters, contenttypeFROM bodycontent, contentWHERE bodycontent.contentid = content.contentidORDER BY characters descLIMIT 30;
```

How can I just get the latest version for each page? (I'm using postgresql)

Thanks


Answers:
author: Davin Studer
body: In the CONTENT table filter for CONTENT_STATUS = 'current'.

comments: author: Seb Kouba
body: Unfortunately that doesn't seem to remove the duplicate entries...SELECT content.title, character_length(body) as characters, contenttypeFROM bodycontent, contentWHERE bodycontent.contentid = content.contentid AND content.content_status='current'ORDER BY characters descLIMIT 30;


Tags: postgres

sql
My bought license is not working
Asked by Rodger Hanson:

I just bought a license for 100 users and it's not working: On the plugin page it says "CustomWare Composition Plugin" but the license site says below:

**Composition for Confluence (Server) 100 Users: Commercial License**:

AAABWg0ODAoPeNqVkE9PwzAMxe/5FJG4wKFVNlZgkyqBukoMsQ1tgxOXkLldROpUTjIYn57sTyeuH

CJFfvZ79u9iFYA/BeRiyMVg1M9GA8GL8Yr3RS9jY3CKdOu1xbywTWud3v95ZYkXFisTABXwyyXQF

uiKZ4K/OiD3Popy0wApLQ1/1grQAZuF5gNoXh1a8kywgkDu/cbSQ74PTMRNIoYsWnup/Ew2kC/su

gbijxKdxU4pp1KbnA7SfSMxfMqQSpXiDyu30oSDa15JE1PNMf0tZu6LfRZn0QPKuHn53WradfGDR

NwmosfmVEvU7mgyPbrzCTqvffDAbcVXoDZotbH1ji3LWR5fkvXuhsN4FIJPVXDeNl+SIFVnTGlrQ

q0xVs4gU4ibUEvaQe4pwP+GIwi9PQ2eGP85KKDRjfaw7rTVroUD0mI+nZaLYvLwzF4CqY100CG4P

iH4BYEou5YwLAIUUtrqQaAwD18qXXkk7VcIKwvsWlECFHyR6XIC862qBeZ/hqEjfbYVwHCAX02h1

|--------------------------------|---------------------|
| **Server ID**                  | AI70-XEI9-6Y7L-GZRG |
| **Support Entitlement Number** | SEN-1021924         |

Please help: I had to put on a trial license to get it working again.


Answers:
author: Giuliano C.
body: Hey Rodger,

Do you mind to share which error is displayed when you try to apply the license? Sometimes, some issues can happen depending on the type of license that you have for Confluence and the add-on, in case of not matching. Other issues could be definitely related to the version of the add-on that you are using against a new license method to be used. Can you check that too?

You can get more info about the licensing of ServiceRocket add-ons through [this article](https://docs.servicerocket.com/display/LIN/Installation+and+Licensing). :smile:

PS: Depending on the urgency here, you can raise a new ticket with us through our <https://support.atlassian.com> site, so one of our engineers can help you and point you to the right directions.

Regards,

Giuliano T.


author: lavitz slambert
body: Hey Roger,

That is an interesting detail, usually the trial licenses for most plugin are unlimited and if after you've done that made the plugin work is a valid clue.

If you go to the confluence admin page \> license information how many users is your license?

If the number is matching the compositon plugin license then reach service rocket in their forums for further assistance:

<https://community.servicerocket.com/servicerocket>

Giuliano gave a good piece of advice in his reply but I don't believe the atlassian support would be able to assist at this point as you need to validate with service rocket if that 100 user license is valid to be used in your instance.

If they confirm that then go for atlassian support :smile: - [https://support.atlasian.com](https://support.atlasian.com)).  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


Tags: addon-net.customware.confluence.plugin.composition

confluence-administration

licence

server

servicerocket
Creating Forum Threads from Email
Asked by q:

Is it possible to send an email to a forum and it showing up as a new Community Forums thread?

Also, is it possible to connect a listserv to Community Forums? (i.e. emails from the listserv generating threads in Community Forums in a space)


Answers:
author: Hessom Arta [Adaptavist]
body: Hi Liza,

We have looked at this functionality in the past however we feel this is not a Forum feature but a potential Confluence feature or perhaps a separate add-on for Confluence. There is a level of complexity and design required around this very issue that does not fit the current thinking or general usage around Community Forums.

Nevertheless, I am always interested in discussing customer use cases to see how we can continue improving our products. If you would like to discuss this feature or your experience with Community Forums further, please feel free to email me at [harta@adaptavist.com](mailto:harta@adaptavist.com).

Kind Regards,

Hessom Arta


Tags: adaptavist

addon-com.adaptavist.confluence.forums