youngmon/atlassian-qna huggingface dataset:
cannot log out of account on teams
Asked by Libby Russell:

I wasn't sure which account i created a board on so I logged in with my personal account on the teams app and now i cant log out again, meaning i can't see the boards on my work account at all! It says I dont have permission and then i go to log out and it just gives me an error message!


Answers:
author: Igor Sant Ana da Silva
body: I was only able to log out after clearing the local Microsoft Teams cache by following the following official Microsoft documentation:

[? https://learn.microsoft.com/pt-br/microsoftteams/troubleshoot/teams-administration/clear-teams-cache](https://learn.microsoft.com/pt-br/microsoftteams/troubleshoot/teams-administration/clear-teams-cache)

?????


author: Dreamsuite Mike
body: Try going to Trello.com and logging into your personal account then...

* Click on your icon in the top right corner and click "Profile and Visibiity"
* From that page click "Settings".
* On the Settings page scroll down to the bottom where you see the "Applications" Section. Look for Teams and click the **revoke** button.
Hwo do I get my Product listted in the Trello Power-ups
Asked by Shubham Agarwal:

We are working on a product [ruttle.com](http://ruttle.com) and offer an integration with Trello, how can i get my product listing in the trello power-ups category?


Answers:
author: Shubham Agarwal
body: Sure Thanks


author: Dreamsuite Mike
body: Hi [@Shubham Agarwal](/t5/user/viewprofilepage/user-id/5271831)

Take a look at this article...

<https://developer.atlassian.com/cloud/trello/guides/power-ups/listings/>


Tags: power-up
Adding Multiple Teams to a project
Asked by Joseph MILLS:

Hi All,

Is there a way to add multiple teams to the same project? I have created a leadership team in Atlas and want to add them as contributors or followers. It works in the beginning and disappears after refreshing the link.

Is there a way to resolve this other than adding them individually?

Thank you.

Joseph


Answers:
author: Alina Kurishko
body: Hi Joseph,

Welcome to the Atlassian Community!

I see you've raised this question under the Trello product forums, but it looks like you're having trouble with Atlas, am I right?

Can you please raise the same question under Atlas product at <https://community.atlassian.com/t5/Atlas/ct-p/atlas>?

Alina \| The Trello Team


Tags: atlassian-support
??????????????????????
Asked by ??:

????????????????????????????????????????????????????????????????????

2??????????????????????????

??????????


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! I hope you don't mind me answering in English ? If you prefer your issue be handled in Japanese, I encourage you to raise a ticket at [++https://trello.com/contact.++](https://trello.com/contact?) My colleagues would be glad to help you!

To address the problem with notifications, could you please specify if you're having trouble with email notifications or the ones that come through the notification center (the **Bell**button in the app)?

Also, are you not receiving notifications when other members mention you in a card or are you expecting to receive notifications about any updates on a card?

If it's the latter, could you please check if you're **Watching** the card in question? You can also check this article for more information about Trello notifications: <https://support.atlassian.com/ja/trello/docs/receiving-trello-notifications/>

Let me know if this resolves the problem!

Alina \| The Trello Team
Hashtags
Asked by Prestige Woodworks:

Hello Trello Community!

We are currently switching our operations from using Microsoft ToDo to Trello. We utilized hashtags in ToDo (within the equivalent of a card checklist) as a way of marking specific items as needing some form of rework back upstream. Our ordering team would search each day for any #reorders and our production team would search for any #rework items. A simple search for that specific hashtag would bring up all hashtags of that type in any card and/or board.

The reason we did it this way is so that the information could remain on the project card. That way anyone who viewed the project card would know the progress of any rework item.

Our fear is that if we create a separate card for a rework item, the project card would no longer contain the information telling all parts of the business what stage any rework items are at.

We are pure novices with trello :) any help would be amazing.

Thanks!


Answers:
author: Dreamsuite Mike
body: Check out this article to see if this can help you link to a parent project card.

<https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Parent-Child-Card-Linking/ba-p/2418149>
Merging accounts
Asked by Laura Crow:

I have an account. My employer just joined as a premier account and wants us all to migrate to the corporate account. How can I move what I currently have to that board. I just want one account so i would like to merge the two.


Answers:
author: G subramanyam
body: Hi [@Laura Crow](/t5/user/viewprofilepage/user-id/5271366) welcome to the Atlassian community.

I would request you to exercise caution when you transfer the boards/ accounts. Here's the [official documentation](https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/) and listed inline are high level steps:

Steps to use the transfer tool. Make sure you have **two** Trello accounts: the one you're transferring boards **from** and the one you're transferring boards **to** . If needed, [create a new account](https://help.trello.com/article/1208-creating-a-new-trello-account) first.

1. Log into the account you're transferring boards **from**.

2. Go to <https://trello.com/support/transfer-boards>. Make sure to enter the correct username or email address for the account you're transferring boards to. That account will be added as a member to the boards you select.

3. Select the boards you'd like to transfer.

4. If you'd like the original account to be removed from the boards, select **Remove your account @X from boards after they've been transferred to @Y**. By selecting that, your original account will no longer be able to access those boards.

5. Once you click on the **Transfer Boards** button, the new account will be added as a member to the boards.
formata??o de email
Asked by Feliphe:

Gostaria de saber se na formata??o de email consigo adicionar tamb?m checklist?


Answers:
author: Christl_Email for Trello
body: Hi [@Feliphe](/t5/user/viewprofilepage/user-id/5271375)? welcome to the community!

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

It would be possible to add include the card checklist in emails sent from Trello by using **variables** - you could include the card [checklist](https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies#h_eff813312f), [custom fields](https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies#h_32f8b52918), [due date or any other card data](https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies#h_d2a5dcb253) for example. Have a look at this article for more information on how to use variables with our Power-Up: [Using variables in saved replies](https://www.sendboard.com/blog/trello-variables-for-sending-emails?rq=variables)

I hope that helps answer your question :)


author: Alex W
body: Hey [@Feliphe](/t5/user/viewprofilepage/user-id/5271375) - welcome to the Community!

I'm not sure what you mean by this. Can you elaborate on what you're trying to do with Trello?
New board members can't use automation
Asked by Jacob Feinberg:

The last time I created a board \& added automations before inviting other members, they had to click a big shiny "Join Board" button before the automation buttons I'd made would show up on the cards (from their view only, the buttons were still there for me). This time, there's no longer a "Join Board" button for them to select, and I can't find what to change to add the functionality for them. We tried screensharing but I'm stumped. I changed the board visiblity from private to members. Any suggestions? TYVM


Answers:
author: Jacob Feinberg
body: Disregard - I just had to check a box in Automation\>Buttons "Shared with workspace"
Need assistance with inviting team members
Asked by Julie:

Invite Team Button Missing

A former manager initially set up the board to allow some of management to view information on the Trello Board. However, this manager is no longer with our dept.

I have been updating the board for years now; however now we need to invite additional managers to the view the board but I do not see an Invite Button.

I was never the Administrator of the board. This was the former manager.


Answers:
author: Carolina Lopez
body: Hi Julie, welcome to the Atlassian Community!

Only board admins can invite other members or [promote members to admin](https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/), so the only way for you to invite other people is by asking the previous admin to give you admin permissions.

If you're referring to a free Workspace and you're a Workspace member you can upgrade your team to Trello Premium, which adds several features to make managing teams a bit easier, including the ability for Workspace administrators to take control of all boards in the Workspace. You can sign up for Premium here if that's the case: <https://trello.com/premium>.

In case none of these options work for your situation, you can [copy the board](https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/) to a new Workspace and invite the members to the new board. It's not the best option, but it would allow you to manage the board in the future.

comments: author: Julie
body: Thank you Carolina for your response. The last option would possibly work for us. However, just curious with this option once the board is copied over to a new Workspace, would I become the Administrator of the new Workspace?

Additionally, I contacted a member of our OTS team and he assisted me with being able to Share the board to other team members.


author: Carolina Lopez
body: That's correct. When you create a Workspace, you are set as admin automatically.  
In this case, as it's a copy of the board, you would need to invite the members again, but after that, it would be easier to manage the members.

I'm glad that you were able to share the board with other members. If you plan to add more people, it's worth asking if this person that helped you can add you as admin.


author: Julie
body: Good Morning Carolina:

Thank you for your response. Yes, I was able to share the board and invite team members. Many of them have not accepted at present but more time may be needed.

Would you please provide instruction on how to copy a board just in case we decide at some point to do this.

Thanks,

Julie Newman

OPH Lab


author: Alina Kurishko
body: Hi Julie,

Allow me to step in for Carolina, as she's not available today ?

To copy a board, open the board's menu \> click **More** \> choose **Copy board** .

It's also worth mentioning that when a board is copied, cards and their descriptions will be copied over to the new board, but comments or card activity won't, unfortunately.

This article provides some additional information on how to copy a board: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>

Alina \| The Trello Team
Integrating Trello with Click up or with Jira
Asked by Jessica Bellingham:

My dev team wants to use a different tool to Trello for their project work and is looking at Clickup and Jira. Both integrate with Trello, which is excellent, as the marketing team works from there. I'm just wondering if anyone has experience with these two integrations and which is the best performer. I have members in the marketing team who ideally would solely work in Trello, so I guess I want to know which is the best integration?


Answers:
author: ?i?dem B?y?ka?ik
body: Hi [@Jessica Bellingham](/t5/user/viewprofilepage/user-id/5271064),  
Welcome to the community! I guess the answer depends pretty much on what you're trying to achieve and how you plan to use Clickup and Trello. What is it that the dev team wants to achieve by adding this integration?


Tags: integration

jira
Slack linkage
Asked by Drew Hershkowitz:

Is slack integration available only to Trello Premium?


Answers:
author: Theodoro Reato
body: Hey Drew,

Welcome to the community,

No, the Power-up is available to all users: <https://trello.com/power-ups/55a5d917446f51777421000a/slack>

And you can also set the integration using [Automations](https://support.atlassian.com/trello/docs/butler-overview/).
API get guests accounts
Asked by Yuval Raz Romeo:

I couldn't find any where how get with API the guests account under our organization

I can get the Members but not guests (below is the how to get the members)

<br />

curl --request GET \\ --url '[https://api.trello.com/1/organizations/{id}/members?key=APIKey\&token=APIToken](https://api.trello.com/1/organizations/{id}/members?key=APIKey&token=APIToken)' \\ --header 'Accept: application/json'  

Any idea ?


Answers:
author: Oliver S
body: Hi Yuval,

While there's not a straightforward way to pull guests under a Workspace (organization) directly, upon doing some research there may be an alternative approach you can take to get this information.

Given a Workspace we want a list of guests of, the Workspace must be a paid Workspace (not free), and you would need to be a Workspace admin of this Workspace to get accurate data.

You could request all Workspace boards, all memberships of those boards, all Workspace memberships, and discard users with board memberships that have a workspace membership (as these people are not considered guests).

I've included the endpoints below:

* Get boards in an organization: <https://developer.atlassian.com/cloud/trello/rest/api-group-organizations/#api-organizations-id-boards-get>
* Get memberships of a board: <https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-memberships-get>
* Get memberships of a workspace: <https://developer.atlassian.com/cloud/trello/rest/api-group-organizations/#api-organizations-id-memberships-get>

Hopefully this helps?

comments: author: Yuval Raz Romeo
body: Thanks   
Its should be easier than that


author: Oliver S
body: Hi Yuval, definitely agree this could be simpler! Have passed on your feedback to the team to let them know! :)
Merge two cards
Asked by Rajesh Taneja:

This issue has been open for over 10 years.

Guys, shouldn't be too hard where two cards need their data merged with time stamps, ownership, etc. preserved.

Atlassian talks about all these tech sprints and innovation but they can't solve a relatively trivial issue. ?????


Answers:
author: Dreamsuite Mike
body: Hi [@Rajesh Taneja](/t5/user/viewprofilepage/user-id/5270866)

Innovation can take many different forms. Commercial supersonic travel used to be possible and it is no longer but the innovations in that industry don't stop.

In the context of Trello, the key is innovation while maintaining the core philosophy as well as being as efficient as possible. Choosing what **NOT** to do can be as progressive as trying to do everything. (note, I am not an Atlassian employee, I am here to serve the users)

With regards to merge, there are some ways of doing that within the current platform, either with automation or with a power-up, and that will certainly be something that will form the decision making for investing development effort for this feature.

I may make this my next #mikes-trello-tips article...
Clean up branch only when deleted
Asked by Ken Williams:

I've had some nasty troubles lately where a key branch plan (like "master") got unexpectedly deleted after 30 days of inactivity.

In general, I'd think people would want a branch plan deleted after the branch itself is deleted, but not after the branch sits idle for a while. It's pretty common that any given branch could sit idle for that long without us wanting to entirely forget it, and it's especially nasty that Bamboo won't automatically re-enable the branch upon the next push, because it only creates branch plans for **new** branches, not new pushes to **existing** branches.

Could that be added as an option? The ability to clean up branch plans only after the branch is deleted?

Thanks.


Answers:
author: Ken Williams
body: Thanks @Jobin Kuruvilla - I didn't realize it was configurable, that looks like it will do nicely.


author: Jobin Kuruvilla [Adaptavist]
body: You can configure the build to not automatically delete the inactive branches.

<https://confluence.atlassian.com/bamboo/using-plan-branches-289276872.html#Usingplanbranches-Automaticbranchmanagement>

Have you tried it?


Tags: bamboo-administration
bamboo user cache adjustments
Asked by Alicia Pena:

Every once in awhile a users cache will get dropped from bamboo and we'll either have to reboot or wait until it fixes itself before they can access it again. I see ldap default settings that I can enable using this link <https://confluence.atlassian.com/bamboo/configuring-the-caching-of-your-ldap-repository-289277216.html> . But we have many users on each instance. Other than trial and error is there a better way to determine the best settings for us?


Answers:
author: Bhagwan Basnet (Aakash)
body: Try This: [Bamboo LDAP Cahce](https://confluence.atlassian.com/bamkb/ldap-users-are-intermittently-unable-to-login-294489289.html). this should help


Tags: cache

user
Bitbucket, Bamboo, Fisheye, Crucible on same server
Asked by Brian Warholak:

I currently have 3 servers. One is running JIRA, another is running Confluence, and the 3rd is running Bitbucket. I want to also install Bamboo, Fisheye, and Crucible on the 3rd server. My issue is, I want those 3 apps to have different IP addresses so my users can access the apps without having to put port numbers at the end of the IP. So my question is, if I install these other 3 apps on the same server as Bitbucket, is there a way to configure those apps to point to a specific IP for access? For example, my Bitbucket app IP is 10.0.0.1, and I would like to be able to have Bamboo 10.0.0.2 and not 10.0.0.1:8085.

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: That would need a lot of fiddling to bind the services to different IP addresses, and I'm not even sure they'd be able to all run on the same port.

A better approach would be a proxy with different domains. <https://myserver.org/jira> [https://myserver.org/conf](https://myserver.org/jira) [https://myserver.org/fisheye](https://myserver.org/jira) etc. Or jira.myserver.org, conf.myserver.org and so-on. That's a standard, well documented approach you can do with any proxying web server (apache, nginx, etc)  

comments: author: Sergey Podobry _Stellarity Software_
body: Yes, a front-end proxy is the way to go.


author: Brian Warholak
body: So, if I wanted to proxy using IIS, using the steps listed here: <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html> ,would I need a separate server for IIS, or could I just run IIS on the server that is going to be running the applications?

Thanks!


Tags: bamboo-administration
I'm upgrading Bamboo from v5.4.2 to v5.14.3.1 and wanted to know how can I send an email from a custom plugin
Asked by Michael Chidzik:

I am upgrading Bamboo and have a custom plugin that I'd like to send email but I'm having a hard time getting it to work. Is there any developer documents or examples that I can take a look at to get this working?


Answers:
author: Justin Shapiro
body: If he can't do it the way he was doing it perhaps this might work?

Email email = new Email(recipient).setSubject(subject).setBody(message);

eventPublisher.publish(new EmailEvent(this, email));


author: Przemek Bruski
body: BambooMailer is a Spring bean that was never available to plugins and you're not supposed to initialize it manually. You'll have to send the email using standard Java APIs.

I don't see why it shouldn't be made available to plugins - feel free to open an improvement request at jira.atlassian.com


author: Przemek Bruski
body: Is there a specific problem you have with that plugin?

comments: author: Michael Chidzik
body: I can't instantiate BambooMailer. Prior to v5.10 it was a no argument constructor.

```
bambooMailer = new BambooMailer(new EmailService(new XMLMailServerManager())); gives a signature mismatch

```

```
bambooMailer = new BambooMailer(new EmailService(new BambooMailServerManager())); gives a signature mismatch

```

```
BambooMailServerManager bambooMailServerManager = new BambooMailServerManager();
SMTPMailServer mailServer = bambooMailServerManager.getDefaultSMTPMailServer(); gives a NPE
```


Tags: bamboo-administration
Can new Bamboo Server (not Cloud) authenticate against existing Cloud Crowd?
Asked by Stephen Wallace:

Given that we will be migrating from Bamboo Cloud to a new Bamboo Server, and that we currently run Jira and Confluence Cloud, can we authenticate our new Bamboo Server, against our existing Cloud (Crowd)?

i.e. Configure new Bamboo Server auth to use <http://ourdomain.atlassian.net/crowd>

This link tends to suggest that it is NOT possible, but I thought I would double check...

<https://answers.atlassian.com/questions/24645489>


Answers:
author: Krystian Brazulewicz
body: This is not possible. Bamboo Cloud offers an "Export to server" option which copies all user data (except passwords) from Crowd into the local database, so you should be covered when it comes to existing user base.

comments: author: Stephen Wallace
body: Thanks!


author: Stephen Wallace
body: Here's another link suggesting that it's not possible. If this is the case, there's def an opportunity for Atlassian documentation to make this clear???


Tags: cloud

crowd-integration
How to run old branches with new commits automatically?
Asked by Bianca Morton:

We have certain branches that have gone down in priority so dropped out of bamboo branch build. Most users do not have access to manually add a branch so when they finally pick it up again the branch is no longer available to them. Is there a way to automatically add the branch back when there are new commits to it?


Answers:
author: Krystian Brazulewicz
body: I believe this problem can be solved by configuring "Automatic branch management": select "Do not delete inactive plan branches" for "Inactive branches".

comments: author: Bianca Morton
body: as it stands we already too many branches. definitely dont want to have even more branches. i want to change the delete stale branches option to something like 7 days and want the "reactivated" branches to come back into bamboo with new commits


author: Krystian Brazulewicz
body: You might want to create feature request on our public issue tracker [jira.atlassian.com/browse/BAM](http://jira.atlassian.com/browse/BAM)


author: Bianca Morton
body: <https://jira.atlassian.com/browse/BAM-18209> :smile:


author: Jobin Kuruvilla [Adaptavist]
body: Not by default. You will have to manually add the branch back. To make it worse, Bamboo has a bug that deletes the newly added branch because it was already cleaned up once. I think the bug is fixed in the latest versions but I haven't got a chance to test yet.

You might have to create a plugin that adds the Bamboo branch plan on fresh commits, maybe with different name depending on your version, if you really want to get this going!

comments: author: Bianca Morton
body: I dont see the bug you are talking about. When adding manually it works just fine but theres only 1 person in the company that has enough permissions to add old branches back.


author: Jobin Kuruvilla [Adaptavist]
body: <https://jira.atlassian.com/browse/BAM-16505>


Tags: bamboo-administration