youngmon/atlassian-qna huggingface dataset:
how to upgrade from 5.10.4 to 6.10
Asked by James Liu:

Hi,

I need to upgrade my confluence from 5.10.4 on Linux.

My confluence has installed with the file \*.TAR.GZ.  
Which upgrade file should I download? \*.TAR.GZ or \*.bin?


Answers:
author: Alexis Robert
body: Hi [@James Liu](/t5/user/viewprofilepage/user-id/1104442),

it doesn't matter what type of installation you used the first time, you can always use the .bin or .tar.gz file to perform an upgrade afterwards.

The difference is that the .bin file will prompt you for some settings that you would otherwise need to edit in the Confluence configuration files (like home directory, ports, user to run Jira, ...).

Let me know if this helps,

--Alexis

comments: author: James Liu
body: Hi, Alexis

If I use .tar.gz file, I can not find the document to tell me how to upgrade.

<https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>


author: Alexis Robert
body: Hello,

the documentation can be found [here](https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html), when using the .tar.gz file you should refer to "upgrading manually" in the Atlassian documentation.

Hope this helps,

--Alexis


Tags: confluence-server

server
Application links breaks after migrating confluence and jira from cloud to on-premise server
Asked by Nagarjuna Veeramachaneni:

Migrated the existing Confluence cloud and Jira Cloud to on-premise servers. There are many links in jira issues that points to the confluence pages. After the migration the links are not loading, I know the domain address changes. Is there a efficient way to change all the existing links with the new links.


Answers:
author: Thomas Deiler
body: Dear [@Nagarjuna Veeramachaneni](/t5/user/viewprofilepage/user-id/1452798),

this sounds like you have to remove the application link from conflunece and jira, then recreate it and everything should be fine.

So long

Thomas


Tags: confluence-server

jira

server
Unable to find attachments in space / List all files
Asked by D Y:

Hi -- I've created a file list and uploaded attachments to the file list page using the Attachments macro.

* Is it possible to link to these attachments on other pages? I cannot find these files when I try to add files to other pages.
* Conversely, I cannot find files from other pages to display on the file list. Is this by design?

I have also tried to use the Attachment Table macro and the Space Attachments macro. Neither of these can find any attached files any where in my space either. Is it possibly a permissions issue?

Thanks for any insight you can provide.


Answers:
author: Victor Mutambuki
body: D Y,

Go to your the ellipses --\> click on attachments. See image attached image for reference. What do you see under attachments?

Victor

![Screen Shot 2018-07-11 at 1.25.27 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/26682i5F44DABB08641FAE/image-size/large?v=v2&px=999 "Screen Shot 2018-07-11 at 1.25.27 PM.png")

comments: author: D Y
body: I see two files that I attached using the Attachments macro.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/26685iB62235A2E21D8939/image-dimensions/223x115?v=v2 "Capture.PNG")

However, if I go to the Space Tools menu \> Content Tools \> Attachments, there are no attachments available:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/26686i4342989E85049D9B/image-dimensions/510x128?v=v2 "Capture.PNG")


author: Victor Mutambuki
body: D Y,

Did you check if you've permissions to attach?

Victor


author: D Y
body: Yes, I am the administrator of my space and I have all the permissions enabled.


Tags: confluence-server

server
Confluence Team Calendars - Using Start and End Date - events show multiple times on calendar
Asked by Raquel Renteria:

When using start and end date to display on calendar, the event is showing up both as a range and as a single event on the calendar view. Is there a way to just show the item once as a range.

Also, is there a way to suppress the field name being show for the date field? The date field name clutters the view.


Answers:
author: Anton Chemlev - Toolstrek -
body: Hi,

Could you please provide a screenshot?

What settings for event do you use? I mean, Project/JQL/Saved Filter, do you choose Date Range etc.

Server or Cloud? If Server what version?


Tags: team-calendars-for-confluence
Set Overview Page to a Custom Template
Asked by Balbinder Banga:

Hi I have a standard Overview template that I have created. I would like to set this as the Overview page for all my projects. Can someone help with how to do that?

for example, when I set up Confluence pages for my Jira project for the first time, the Overview page is automatically set with a template. I have created my own Overview page and I would rather the Overview page be the one I created. How do I set the Overview page to use my template instead of the template that's automatically set?


Answers:
author: AnnWorley
body: Hi Balbinder,

To change the page being used for the overview you may go to the current overview page, select Space settings\>Overview\>Edit Space Details\>Home page and set the knowledge base home to the page you created.

It seems like you should be able to choose your template from Jira in the first place instead of going back and changing it, so I created this suggestion for the development team in our issue tracker [As a user I would like to choose my Jira Service Desk project overview knowledge base template](https://jira.atlassian.com/browse/JSDCLOUD-6302)

Feel free to vote or comment on the ticket as it is public-facing.

Thanks,

Ann


Tags: cloud

confluence-cloud
Confluence XML-RPC Response Does not Include Types
Asked by jay8ee:

Hi.

We've been experimenting using XML-RPC to interact with our Confluence server from our continuous integration machines.

This is working OK, but one thing we have noticed is that responses from the server do not seem to be complaint to the XML-RPC specification. Specifically, the member values of returned structs do not contain type information.

Here is an example member from the response:

\<member\>  
\<name\>version\</name\>  
\<value\>35\</value\>  
\</member\>

the XML-RPC states that this should be:

\<member\>  
\<name\>version\</name\>  
\<value\>**\<int\>** 35**\</int\>**\</value\>  
\</member\>

Is this a known issue?


Answers:
author: GMK
body: Hi John,  
Try using REST API - starting from Confluence version 5.5, XML-RPC and SOAP APIs are depreciated.

Regards,  
Greg


Tags: api

xml

xml-rpc
Cloned confluence server attempted to changes serverid will not start
Asked by jozwikjp:

Hello,

I cloned a confluence server and changed the server id using a test evaluation install.

I am unable to get the instance to start because of the invalid license issue. Is there a method to install the license from the command line? or another way to activate a temporarily so I can add the new licenses in.


Answers:
author: AnnWorley
body: Hi Joseph,

Applying an evaluation license should not change the server ID. Our licenses can be applied to instances with different server IDs without impacting functionality. Was the server ID changed directly in the database?

Please let me know what error message you are seeing when you try to start up the cloned instance. I look forward to helping to get the instance running.

Thanks,

Ann

comments: author: jozwikjp
body: Yes the server ID was changed directly in the database. I did not want the old server to have the same id as the new server. I think I just needed to reboot, seems awesome now ..

THanks


author: AnnWorley
body: Relieved to hear it is awesome now. Have a great day!


author: Alexis Robert
body: Hi [@jozwikjp](/t5/user/viewprofilepage/user-id/1626043),

from my experience, when cloning a server you do not need to change its server ID.

If the server is going to be used as a test server, after cloning and getting Confluence up, simply get a test licence from your Atlassian account and paste it in Confluence Licence administration page.

Let me know if this helps,

--Alexis
PDF Export handles Layout different after migration
Asked by Martin_Nitschke:

Good day.

I am trying to set up a test environment by migrating our productive system (see <https://confluence.atlassian.com/conf59/migrating-confluence-between-servers-792499892.html>). This works fine so far. The only thing I change on the testing system is the License Key and the URL.  

Then I export one of our spaces as PDF and I notice that 99 % of our tables has a line break in every cell, which makes it look like you can see on the attached picture.

<br />

![Difference.png](/t5/image/serverpage/image-id/26662iE8C3279C03F7F3A3/image-dimensions/297x234?v=v2 "Difference.png")

<br />

I checked if all the Layout and Stylesheet customizations are correctly inherited from the productive system, and they are.

The Confluence versions of both systems is 6.6.0 but obviously the export is handled different.

Can anyone tell me please why is that happening and how to fix the problem?

Thank you


Answers:
author: AnnWorley
body: Hi Martin,

If the CSS is the same on the PDF Export Stylesheet the behavior should be the same. Based on the migration instructions, the only difference between the old and migrated instances is the Confluence installation directory, which (with the exception of some settings specific to your environment) is the same in the same version (Confluence 6.6).

I would be curious to try your CSS on my test instance to see if I get the line breaks in my tables. Please post your from Space Tools\>Look and Feel\>PDF stylesheet. You can post a code block on the thread by using the "Formats" pulldown menu.

Thanks,

Ann


Tags: confluence-server

export

pdf

server
How can I create a 'video repository' that can be referenced externally without the side menus, etc?
Asked by Kai Poynting:

We would like to ensure a static reference link by pointing to a confluence page rather than to an external source such as Youtube. By doing so, we can keep the same URL within our app's 'quick help' and still be able to change the content within that link, ie YouTube changes the URL whenever you update the video. However, we do not want to expose the Confluence platform from within the app for this, we just want to show an applet with a video, essentially. No menus, titles or sidebars. Is there any way to do this?


Answers:
author: Brant Schroeder
body: Kai,

You can apply custom CSS and hack something together or you can purchase [refined theme for Confluence](https://marketplace.atlassian.com/apps/15231/refined-theme-for-confluence?hosting=server&tab=overview) and make it look similar to your website and hide navigation. You can download the trail and see if it will work for you.

comments: author: Brant Schroeder
body: CSS like this will hide the navigation content but it will not be pretty.

.ia-splitter-left {  
display: none;  
}


Tags: video

confluence-server

embed

server

side-bar
email notifications of changes to table should only send changes, not entire table
Asked by Peter_Millikin:

when a change is made to a table in a confluence page, an email notification of the "change" goes out but includes the entire table regardless of how minor or major the edit. the email / change should only show specific rows that were edited, not the entire table.


Answers:
author: Brant Schroeder
body: Peter,

This is default functionality and a change to it would require a feature enhancement.

comments: author: Peter_Millikin
body: How do I request a feature enhancement?


author: Brant Schroeder
body: Atlassian has several open projects that you can submit to and vote issues up in. They can be found here: [https://jira.atlassian.com/secure/BrowseProjects.jspa?selectedCategory=10031\&selectedProjectType=all\&_ga=2.82551376.790155487.1531244353-890520517.1523892346](https://jira.atlassian.com/secure/BrowseProjects.jspa?selectedCategory=10031&selectedProjectType=all&_ga=2.82551376.790155487.1531244353-890520517.1523892346)


author: Tim Brown
body: Just to make it easier to find. Looks like there are enhancements related to this answer.  

<https://jira.atlassian.com/browse/CONFCLOUD-61704>  

<https://jira.atlassian.com/browse/CONFCLOUD-30753>  


author: Jeffrey Beale
body: This is extremely annoying with large tables.

Please go in and vote for the two issues above!


author: AnnWorley
body: Peter, in your user profile, do you have "Show changed content" selected? Our [doc](https://confluence.atlassian.com/doc/email-notifications-145162.html) says:
> If you do not select this option, your notifications will include only the title of the page, and any comment the author made when updating the page.

Perhaps unchecking that option will keep the entire table from being emailed.

comments: author: Peter_Millikin
body: I still want to see the changes, not just page title and comments. With other page changes, it only shows lines changed.


Tags: cloud

confluence-cloud
Encoding issue for the Confluence Index Macro plugin and other titles when using Russian language
Asked by dmpanch:

When user added Index Macro plugin to the page when using Russian language - Confluence doesn't render some characters properly. Also found same problem in few other places.

Tested on Confluence 6.9, then updated to 6.10.0, cleared index and plugins cache and tested again.

```
admin/encodingtest.action shows no errors.
```

Also added into setenv.sh:

```
CATALINA_OPTS="-Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 ${CATALINA_OPTS}"
```

\>locale

```
LANG=en_US.UTF-8

LANGUAGE=

LC_CTYPE="en_US.UTF-8"

LC_NUMERIC="en_US.UTF-8"

LC_TIME="en_US.UTF-8"

LC_COLLATE="en_US.UTF-8"

LC_MONETARY="en_US.UTF-8"

LC_MESSAGES="en_US.UTF-8"

LC_PAPER="en_US.UTF-8"

LC_NAME="en_US.UTF-8"

LC_ADDRESS="en_US.UTF-8"

LC_TELEPHONE="en_US.UTF-8"

LC_MEASUREMENT="en_US.UTF-8"

LC_IDENTIFICATION="en_US.UTF-8"

LC_ALL=
```

[Screenshots on imgur](https://imgur.com/a/RGvFw4R).

I can't find any related issues, can you please help me?


Answers:
author: AnnWorley
body: Hi,

It does look like a character encoding or collation issue. Because issues like this can involve a lot of back-and-forth dialog and research, I opened a support request on your behalf so we can take a closer look.

I removed the link to your support zip, because while the support tools utility redacts a lot, it doesn't make your support zip fully secure for the public.

Thanks,

Ann

comments: author: dmpanch
body: Hi Ann,

Thank you for your reply and opened ticket in Confluence support. I opened [similar issue](https://community.atlassian.com/t5/Confluence-questions/Encoding-issue-for-the-Confluence-Index-Macro-plugin-and-other/qaq-p/841875#M113199) because system marked this one as spam because of external links, so I guess one of them can could be closed.


author: AnnWorley
body: I am sorry, it looks like we followed up on the other question as well. It did not turn out to be your configuration, as the support engineer who helped with your ticket was able to reproduce the issue and open this bug report: [Broken Characters in Confluence Index Macro with Russian language settings](https://jira.atlassian.com/browse/CONFSERVER-56097)

Please comment or vote on the bug if you would like to communicate directly with the development team to share anything else you noticed


Tags: confluence-server

server
export page tree in history view (export comparison of two versions with subpages)
Asked by Rico:

Hello,

I'm looking for an option to export a page tree while it is in the comparison mode between two versions (page history).

My goal is to create an (word) export which is able to show changes between two versions. (e.g. a document with more than 100 pages have to be reviewed by the customer regarding it's changes to a defined, previous version. - and all subpages are in different versions after last export of the titel page. - PDF print from browser ins't a solution)

Best regards, Rico


Answers:
author: Nils Bier _K15t_
body: Hi Rico,

With [Scroll Versions](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server&tab=overview) you can create versions on a space-level, make changes accordingly, and later compare those versions to see what has been changed from e.g. version 1 to version 2.

Currently, however, this view is not exportable. As a workaround you could also export version 1 and version 2 using [Scroll Office](https://marketplace.atlassian.com/apps/24982/scroll-office-for-confluence?hosting=server&tab=overview) (which is compatible with Scroll Versions), and then compare those two documents with the built-in compare functionality in MS Word.

Is creating a file with the differences a must-have requirement? Would you need to have a MS Word file, or would PDF also work?

If showing the comparison online without exporting it would also help, please feel free to have a look at the following page to learn more about how to compare two versions: [Compare versioned content](https://help.k15t.com/scroll-versions/latest/compare-versioned-content-114105154.html) - Scroll Versions can be tried out in the Atlassian Marketplace using a free 30day trial license.

Best,  
Nils


author: Patrick Cartier [Candylio]
body: Unfortunately this is a known limitation with Confluence right now and there's an open suggestion for it here on both cloud and server:

<https://jira.atlassian.com/browse/CONFSERVER-40990>

The scroll plugins might offer this functionality have a look at some of these:

[https://marketplace.atlassian.com/vendors/7016/k15t-software-gmbh](https://marketplace.atlassian.com/vendors/7016/k15t-software-gmbh?)

comments: author: Rico
body: Thx. I've add a comment.

The plugins we'll test - Do you have an idea which is the right one?


Tags: compare

export

history

page

page-tree
Cloud Calendars email notifications stopped working
Asked by Dimitris Vamvatiras:

Hi,

All users in the Calendar plugin stopped receiving email notifications when add, delete or change an event in any calendar.

The users "Watch" the relative calendars even if the calendar is related to a space or not. I tried to enable/disable the "watch" feature and recreate or edit a calendar with no result.

What should I do?

Am I missing something?


Answers:
author: R. Fuerst
body: Hi Dimitris,

It looks like there's a new bug related to this issue:

* [CONFCLOUD-61315](https://jira.atlassian.com/browse/CONFCLOUD-61315)

Unfortunately until the bug is resolved, there is not much else you can do. Please feel free to comment on the bug ticket with how this is affecting your team to give more insight into the issue.

Luckily, it looks like the status is "In Progress" so the team is already working on it. :)

Hope that helps!  
Rachel


Tags: confluence-cloud

team-calendars-for-confluence
Confluence calendar sync with Jira dashboard
Asked by Evgeny Boytsov:

Greetings ! I need your help with creating calendar in confluence, but it is not simply ( for me by the way ).

What i need : calendar to pull tickets based on dates for each status a project goes through

Is there a way to add in dates for start and finishing each status in the project's "workflow"?

What JQL request i need to use or how i can implement this ?

Best regards !


Answers:
author: Shannon S
body: Hi Evgeny,

Are you trying to use this to schedule dates in the future for when certain statuses should be met, or do you want to have it meet dates in the past for when they *were* met?

The basic feature is outlined below, and if it doesn't meet your requirements we'll need to file a request for it:

* [Add Jira Events](https://confluence.atlassian.com/teamcal/add-jira-events-241566244.html)

Regards,

Shannon

comments: author: Evgeny Boytsov
body: Greetings! I need that I see the expiration dates for the statuses.


author: Shannon S
body: Evgeny,

Can you let me know what you mean by expiration dates of statuses? I assumed you meant due dates, which can be included according to the article I sent you.

Can you tell me why the existing functionality doesn't meet your requirements exactly, with some examples?

Shannon


Tags: team-calendars-for-confluence
When save a page after editing, how can i enforce filling "what was changed"?
Asked by Devo:

When you want to save a page after edit change, there is a field "What has you change?"

How can i enforce filling this field?


Answers:
author: Tansu Akdeniz
body: Hi [@Devo](/t5/user/viewprofilepage/user-id/556973),

There is an open ticket [CONFSERVER-6373](https://jira.atlassian.com/browse/CONFSERVER-6373).

Here is a workaround.

* Go to Confluence Admin
* Custom HTML -\> At end of the BODY
* Paste the code

It disables SAVE button until "What did you change" filled.

```
<script type="text/javascript">
AJS.toInit(function() {
    var buttonID = 'rte-button-publish';
    var textID = 'versionComment';
 
    if(AJS.$('#' + buttonID).length > 0 && AJS.$("#" + textID).length > 0) {
? ??? ??//Disable save button
? ??? ??AJS.$('#' + buttonID).prop('disabled', true);
 
? ??? ??//If the text box changes and there is content re-enable the save button
? ??? ??AJS.$("#" + textID).keyup(function() {
? ??? ??? ??if(AJS.$(this).val() !== '') {
? ??? ??? ??? ??AJS.$('#' + buttonID).prop('disabled', false);
? ??? ??? ??} else {
? ??? ??? ??? ??AJS.$('#' + buttonID).prop('disabled', true);
? ??? ??? ??}
? ??? ??});
? ??}
});
</script>
```

comments: author: cmac
body: marked as answer. Thanks [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390)
Not able to delete a space in confluence
Asked by Dipankar Kharga:

I am trying to delete an existing space in developer server so there is no existing KEY available while restoring the same space from the production server.

While deleting, it get stuck at 36% every time I try to do so. Never seen this issue before.

See the screenshot, any help here would be greatly appreciated.![Screen Shot 2018-07-11 at 8.52.09 AM.png](/t5/image/serverpage/image-id/26598iE98AF739B92D877B/image-size/large?v=v2&px=999 "Screen Shot 2018-07-11 at 8.52.09 AM.png")


Answers:
author: Tansu Akdeniz
body: Hi [@Dipankar Kharga](/t5/user/viewprofilepage/user-id/1000866),

Did you check the log file under \<confluence_home_directory\>/logs while deleting it? What happens when it is stucked \~36%? Is the space removed from UI?

You can also delete a space from Confluence database if needed.

Please check the KB: <https://confluence.atlassian.com/confkb/after-a-failed-space-import-it-s-not-possible-to-re-import-because-of-leftover-space-data-217743668.html>

comments: author: Dipankar Kharga
body: Thanks Tansu for your valuable suggestion. We are evaluating the database method. Will update the finding shortly.


Tags: confluence-server

server