youngmon/atlassian-qna huggingface dataset:
Okta SSO to Confluence Cloud - Existing Users
Asked by Steven Dracker:

We are planning to integrate our Confluence Cloud site with our Okta SSO. We want to make sure that existing users that are logging in with the Native Confluence authentication are properly mapped to their new Okta accounts. We also do not want ALL users who access Confluence to require an Okta login. Only a certain group of users.

* Will turning on Okta SSO for Confluence require that ALL users need an Okta account or can we maintain a group of SSO users and a group who log in with native authentication?
* Can existing user accounts in Confluence be mapped to an Okta user identity so we do not have a problem with duplicate accounts or orphaned content ownership?

Thanks


Answers:
author: Kristina Radeva
body: 1. When you turn on Okta SSO, all users which get imported will require an Okta sign-in. Once you create the SSO, all your directory with synced used will require Okta to sign in, but they will not be kicked out of their native authentication yet. So everybody will remain logged in and the SSO transition will be seamless.

2. Yes, they can be mapped. Please bear in mind that anybody with a main account and an alias in Confluence will need to manually be mapped. (Example: firstname.lastname@company.com is their primary Okta email but their Confluence account is mapped to firstname@company.com. Then they need to be manually mapped in Okta to their firstname@company.com, otherwise the SSO will instantly create a second duplicated account and trust me, there will be a lot of confusion around it!)

Anybody who you manually invite in Confluence via the Admin panel can still log in with email/password, since there is no way to enforce SSO in Atlassian.

I haven't had any problem inviting external contractors to our domain.


Tags: cloud

confluence-cloud

okta

sso
How to use an image in Fancy Bullets?
Asked by Andrea Massie:

I want to add a custom image as a Fancy Bullet, however there is no documentation that shows how to add the image and the text below the box isn't clear enough:  

"A custom image to use as the bullet in SPACEKEY:page\^attachment format. Type must be set to 'image'."  

What format am I supposed to use? I have the type set to Image.


Answers:
author: Bill Bailey
body: I assume you are using the [fancy-bullets](https://docs.adaptavist.com/cfm/confluence/server/latest/macros/fancy-bullets.html) macro? What is is giving you is how to format the path to where the image is. For example, if you have a bullet image (bullet.png) attached the the page "Bullet Images" in the space with the key BT, the format will be

```
BT:Bullet Images^bullet.png
```


Tags: confluence-server

server
I can't publish a page
Asked by Diana Baquero:

I tried infinity times to publish my page but, appear these messages   

1. There was an error processing the request.  
2. **We're having trouble publishing your content.**

We'll continue trying to publish. If it's taking too long, refresh the page and click **Publish** .  

What can i do?


Answers:
author: Niranjan
body: Hi [@Diana Baquero](/t5/user/viewprofilepage/user-id/4086647) ,

Seems the same issue has been discussed here

<https://community.atlassian.com/t5/Confluence-questions/Cannot-publish-page-keep-getting-error/qaq-p/627161>

1. Selecting everything on the page (Ctrl+A)
2. Copying and pasting it right back in place (Ctrl+C then Ctrl+V)
3. Save it then

<https://confluence.atlassian.com/confkb/unable-to-publish-a-page-there-was-an-error-processing-the-request-967892422.html>


Tags: cloud

confluence-cloud
Problem connecting Confluence to Slack
Asked by Marharyta Golobrodska:

Good day,

I have installed official Slack for Confluence Cloud app to the Slack.  
However I cannot connect Confluence.

I get this message in Slack:

:eyes: It doesn't look as if Confluence Cloud for Slack is installed on your site.  
To install the app, follow the instructions [here](https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/).

And in Confluence I am following the steps mentioned in the instruction and do the following: Click **Space settings \> Integrations \> Slack Notifications**.

However, there is no mentioning of Slack.

It seems like I am either missing smth, or there is an issue with this integration.

I appreciate your help!


Answers:
author: Ottoman Dervish
body: [@Marharyta Golobrodska](/t5/user/viewprofilepage/user-id/4086713)I have the same problem.

It looks like Confluence doesn't has a working Slack integration yet.

comments: author: Ottoman Dervish
body: Also, documentation is wrong. There are several mentions for " **Slack Notifications** ." but there is no " **Slack Notifications**." link/button in Confluence either.


author: thor marvel
body: Hi [@Marharyta Golobrodska](/t5/user/viewprofilepage/user-id/4086713) ,

Can you share the screenshot of the error message?

comments: author: Marharyta Golobrodska
body: Hi Thor!

I'm getting this message in Slack:

![Screenshot 2020-09-18 at 10.12.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/110879i0B5BB0764608CA65/image-size/large?v=v2&px=999 "Screenshot 2020-09-18 at 10.12.59.png")

My suspicion is that there are limitations to the Free version. However, I cannot find a confirmation to this.


author: Jim Ryan
body: \[Message Deleted\]


author: Jim Ryan
body: Hi [@Marharyta Golobrodska](/t5/user/viewprofilepage/user-id/4086713) ,

I would recommend first installing the Slack app from within Slack. You can find it here:

<https://slack.com/apps/AC23SDS77-confluence-cloud>

After that, follow the same instructions you tried above. Let me know how it goes!

comments: author: Marharyta Golobrodska
body: Hi Jim,

Thank you for your answer.

That's exactly what I did - installed rom the Slack at first. Then tried reinstalling.  
No luck...


author: Benjamin Kirkbride
body: Anyone come up with a solution for this? Very frustrating...


Tags: cloud

confluence-cloud
Specify Jira server on Jira Issue/Filter macro
Asked by Jonny Polivka:

Is it possible to specify different Jira servers with the Issue/Filter macro?

I'd like to have a page on our on-prem Confluence server that displays the output from a filter I created on Atlassian's Jira instance ([https://jira.atlassian.com).](https://jira.atlassian.com).?)

(The filter lists all items I voted for.)

Thanks,

jp


Answers:
author: Niranjan
body: Hi [@Jonny Polivka](/t5/user/viewprofilepage/user-id/433440) ,

What filter query are you using?

Regards

Niran

comments: author: Jonny Polivka
body: A custom one I create. It lists all issues I voted on.


author: Niranjan
body: I believe that the filter query has to modified. Can you share the query that you are using?


author: Jonny Polivka
body: *voter = currentUser()*

It's nothing special.


author: Niranjan
body: I am not sure if I am missing something, but this query is expected to display the issues that you have voted for. If you want to display issues that you have created, you should

1. Create a filter in JIRA with the query *reporter=currentuser()*
2. *Save the filter*
3. *Then insert JIRA macro in confluence and then insert filter="Filtername"*
4. *Save*


author: Jonny Polivka
body: I'm looking for a way to display a filter that's hosted on a different Jira instance separate from our company's internal environment.

Specific case being able to display my custom filter on Atlassian's Jira (<https://jira.atlassian.com>) in a page on our on-premise hosted Confluence using the Jira Issue/Filter macro. The macro doesn't give the option to specify different Jira instances but was hoping someone knows of a work around.


author: Niranjan
body: Have you integrated the other jira instance with confluence? If so, you should be seeing an option to select the JIRA instance when you insert the macro.


Tags: confluence-server

server
Impossible to copy and move a page to another space
Asked by Fakhfouri Vahid:

Hi,

I have created a space as model (let's call it the Origin space) and I have given the rights to View and Delete own pages on the Origin and Destination spaces to my group. But besides me, nobody is able to copy a page from the Origin and to move-publish it in the destination.

Can you please help me out with this?

![Group Permissions.png](/t5/image/serverpage/image-id/110435i3FDF1D22EE58C91C/image-size/large?v=v2&px=999 "Group Permissions.png")

Here are the permissions. FB is a member of QMT Group with the above rights.

And here is what he gets when he tries to copy-move a page from space BBBB to QMTBigData, which is in fact a page he has the same rights:

![Copy-Move No Option.png](/t5/image/serverpage/image-id/110437i68FBFD57963AF6B6/image-size/large?v=v2&px=999 "Copy-Move No Option.png")


Answers:
author: Tiago Machado
body: Hi [@Fakhfouri Vahid](/t5/user/viewprofilepage/user-id/2316306)

I think behind the scenes the copy process between spaces works like:

* Copy the page within the Original space
* Move the copied page to Destination space

And the "move" step would require the "Delete Page" permission on Original space. So, I would recommed you to try to:

1. Give the Delete Page permission on Original Space
2. Perform the two-step approach - worst case scenario we have a workaround
3. Copy the page from Original to Destination spaces directly - our problems are solved

Please let us know if this worked for you.

Regards.

comments: author: Fakhfouri Vahid
body: HI [@Tiago Machado](/t5/user/viewprofilepage/user-id/664713) ,

If I give him the right to delete any page, there is a risk we loose pages on the Origin. I thought by giving him the right to delete his own pages, he can delete the copy.

I'll try your hint but if this works, this would mean that the Delete Own has a bug.


author: Darlene Ashleigh Jeter
body: [@Fakhfouri Vahid](/t5/user/viewprofilepage/user-id/2316306) Does he have "create" permissions in the space he is trying to move the page to?

comments: author: Fakhfouri Vahid
body: Yes he has de Pages-ADD permission as shown on the first screenshot.


Tags: cloud

confluence-cloud
Configuring a confluence job
Asked by robert_egan_305:

I have a recurring job (implements JobRunner) that I want to parameterize. I have written the job, tested it, and it works (with default parameters). I have also written and tested an Admin screen to collect my parameters. My question is relatively straightforward:

What is the best best way to communicate my parameters to the job?


Answers:
author: Diego
body: Hello [@robert_egan_305](/t5/user/viewprofilepage/user-id/3689163) !

As I understand, you are developing a Confluence Plugin and need to pass some variable values to your job.

You can use the interface called JobRunnerRequest to send the values to your JobRunner call. Since the runJob method takes the JobRunnerRequest type as a valid value for the parameter, you can send the necessary info there.

You can check more information here:
> * [++***\[Atlassian Scheduler API\] Interface SchedulerService***++](https://docs.atlassian.com/atlassian-scheduler-api/1.2/atlassian-scheduler-api/apidocs/com/atlassian/scheduler/SchedulerService.html)
> * ++***[\[Atlassian Scheduler API\] Interface JobRunner](https://docs.atlassian.com/atlassian-scheduler-api/1.2/atlassian-scheduler-api/apidocs/com/atlassian/scheduler/JobRunner.html)***++
> * [++***\[Atlassian Scheduler API\] Interface JobRunnerRequest***++](https://docs.atlassian.com/atlassian-scheduler-api/1.2/atlassian-scheduler-api/apidocs/com/atlassian/scheduler/JobRunnerRequest.html)

Development is not my specialty, so my help is limited. But, you can surely reach out to our sister community, the Developer Community! You can send your question here:
> * [++***\[Atlassian Developer Community\] Confluence Collection***++](https://community.developer.atlassian.com/c/Confluence)

I hope this helps you!

comments: author: robert_egan_305
body: I will have to try it, but I believe the correct answer is take the values from the admin screen and update the job's JobConfig using the SchedulerService. Then when the job is run, the JobRunnerRequest will contain the modified JobConfig object with the new data.


Tags: confluence-server

server
Is there a custom filed to set a text and date? Ex: [Name_Surname - 10/09/1997]
Asked by Rodrigo:

I wish to create many fields in a issue to hold a label plus an especific date  

Example:  

\[Name1_Surname - 10/09/2021\]  
\[Name2_Surname - 12/03/2021\]  
\[Name3_Surname - 17/02/2021\]


Answers:
author: Nic Brough -Adaptavist-
body: The only field that fits that off-the-shelf is a large text field, which literally would hold that as text.

I suspect you want this as probably a table, with name/surname/date fields, for which you will need an app to provide such a field (Table Grid is the one I look at first)

Jira doesn't have multiple-line custom fields where you add as many entries as you like. Other than "comments" which is not a field anyway.

comments: author: Rodrigo
body: *Thank* you for your *attention!*


Tags: custom-field

date
Word import creates table during normal text
Asked by Roberto D_Amico:

Atlassian Confluence 6.15.9

Hi everybody,

I often have an issue with the Import from Word function. As you can see by the screenshot here:

![immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/110402i553DAF3E1C2F0478/image-size/large?v=v2&px=999 "immagine.png")

After that gesetzt, a table is created with multiple columns, and it makes the document pretty illegible. Below the whole text as it should be.

![immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/110401iB81E6F427F04BBA1/image-size/large?v=v2&px=999 "immagine.png")

I don't know what can cause this problem, but I can also tell that this screenshot below is very similar to another issue that I could fix.

![immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/110399i6696291C3F41486B/image-size/large?v=v2&px=999 "immagine.png")

The fixable issue appeared when importing a word document that contained a table copied from an Excel, so the whole document is a single table.

For some reason, some rows were added a single cell on the left an one on the right, as per diagram below (Sorry for no screenshot).

1 \| 2 \| 3

x \| 1 \| 2 \| 3 \| x

1 \| 2 \| 3

The 1,2,3 cells are the correct columns, while "x" is a text similar to the one in the 3rd screenshot "\<ac:structured..."

I fixed it by shifting the 3 correct cells to the left, and deleting the last 2 columns. But I can't fix it in a text document.


Answers:
author: Brant Schroeder
body: Sounds like it is importing it correctly based on what is in the Word document. Sounds like you need to clean up your Word document or clean it up in Confluence after you import.

comments: author: Roberto D_Amico
body: It's just normal text, what should I do to clean the Word? And in Confluence I am afraid that there's no way to clean it in less than a day. Those \<tags\> make me think that those are supposed to be hidden after the import, but failed to be.


author: Brant Schroeder
body: The Word documents have more than text in them. You said that you copied from Excel. It looks like the Word document has some of the Excel formatting including a marco. You would have to clean this up in the Word document or just do it in Confluence after the import. I know some individuals that have printed the document to PDF and then used Acrobat Pro to save it to a Word document again to clean out weird formatting. Basically you are going to have to take time to fix it just depends where you spend your time.


Tags: confluence-server

import

server
I am unable to connect Confluence Space to Slack
Asked by Jurek Bielicki:

I have installed [Confluence Cloud for Slack](https://marketplace.atlassian.com/apps/1219518/confluence-cloud-for-slack-official?hosting=cloud&tab=installation) and got working app in Slack  
![image.png](/t5/image/serverpage/image-id/110406iF4D4870D398C2B17/image-size/large?v=v2&px=999 "image.png")

However, when I type \`/confluence connect my-url.attlasian.net\` then I receive  
![image.png](/t5/image/serverpage/image-id/110407iDC8B928DF1172E02/image-size/large?v=v2&px=999 "image.png")  
And no Slack related settings are visible neither in Space nor Page settings, described [here](https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/)


Answers:
author: Daniel Eads
body: Hello [@Jurek Bielicki](/t5/user/viewprofilepage/user-id/4086196) , welcome to the Community!

We've checked some details about your Confluence Cloud instance and need to take some action from the Atlassian end to get the Slack connector working correctly. I've opened a case for you in our support portal and you should be receiving an email about this shortly. In order to get this patched up for you, we'll need your permission to make changes on your Confluence site.

Instructions should be coming shortly via email with information on how to grant this consent to Atlassian Support. After that, we'll make the necessary change to get the connector working.

Cheers,  
Daniel \| Atlassian Support

comments: author: Daniel Eads
body: Hi Jurek, just wanted to follow up on this on Community as well. I've taken the actions on the backend to get the connector installed on your Confluence site. That error should no longer appear and you should be able to proceed through connecting your Confluence and Slack accounts. Cheers!


Tags: cloud

confluence-cloud

slack
How to create "Blank page (old)" entry in the list of options?
Asked by Jevgeni Demidov:

I would like to use old editor in our Confluence space because it provides better user experience, and solves several things that are not available in the new editor so far.

I found that it's possible to create document with old editor, but I don't see such option in our Confluence instance.

I kindly ask to add such option for us, please.


Answers:
author: Davin Studer
body: The old editor template can be added to your account by Atlassian Support if you do not have it. Another option would be to copy an existing "legacy editor" page and edit it.

<https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Is there a macro that searches content in a page and highlights them (just like CTRL + F)?
Asked by Lorena O.:

Hi all,

I would like to have a search macro that highlights the content I am looking for in a page.

I know CTRL + F does the job, but for the users of this specific page it might not be so obvious. I have tried all the search macros (Livesearch, Page Tree, Search) but they just show the page as a result.


Answers:
author: DPKJ
body: [@Lorena O.](/t5/user/viewprofilepage/user-id/4082551) This is cool use case, unfortunately there is no such feature in confluence by default.

I think custom development is only way to go forward with this.


author: Victor Tang
body: Does Confluence intend on building this macro for our pages for easy keyword searches?  
Would Confluence create a macro that would allow Users to create keyboard shortcuts from button?


author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Lorena O.](/t5/user/viewprofilepage/user-id/4082551)

our "iFinder Search Macro" could meet your requirements. It is part of our product "iFinder Confluence Search". In this article you can find more information about the [iFinder Search Macro](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/iFinder-Search-Macro-for-Confluence/ba-p/1717979). Let me know if you need further information.

Bests,

Robby


Tags: confluence-server

content

macro

page

search

server
Error 403 - Client not found - Attachment download
Asked by Gregor Ulbricht:

Hallo,

i try to download attachments from the confluence sides. With this REST Api Call (<https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/#api-api-content-id-child-attachment-get>) I can get all attachments on a side. This works as expected.

When I now try to download a attachment with the provided Link (seeing Answer: <https://community.atlassian.com/t5/Confluence-questions/How-to-download-a-file-attached-in-confluence-page/qaq-p/650334>) I'll get the following error:

```
status: 403,
text: '{"error":{"code":"Forbidden","title":"Client not found","href":"https://api.media.atlassian.com#UnauthorizedError"}}', method: 'GET'
```

I also tried to access the link manually and with wget on Powershell there it works as expected and I get the file.

Node.js Superagent Request with Error:

```
superagent.get(fileURL).end((err: any, res: any) => {
    if (err)
       console.log(err);
    console.log(res);
});
```

Powershell wget Command without Error:

```
wget "https://api.media.atlassian.com/file/.../binary?token=...&name=...&max-age=..."
```

Powershell Result:

```
StatusCode : 200
StatusDescription : OK
Content : {137, 80, 78, 71...}
RawContent : HTTP/1.1 200 OK
             X-B3-Traceid: 2f5a1fff89cb7368
             X-B3-Spanid: d7d7fb76b419dbf9
             X-B3-Parentspanid: 69d13273d5f83dd5
             X-B3-Sampled: 1 X-Dns-Prefetch-Control: off
             X-Frame-Options: SAMEORIGIN
             X-Downlo...
Headers : {[X-B3-Traceid, 2f5a1fff89cb7368], [X-B3-Spanid, 7d7fb76b419dbf9], X-B3-Parentspanid, 69d13273d5f83dd5], [X-B3-Sampled, 1]...}
RawContentLength : 20967 
```

Thanks for your help,

Gregor Ulbricht


Answers:
author: Gregor Ulbricht
body: I was a bug in Connection with the node Plugin superagent and the proxy server connection.

In almost every case it works, when there is no proxy to set an empty proxy for superagent. When you try to download some files you can't set an empty proxy, either you set an active proxy or you set no proxy otherwise the above subscribed error occurs.


Tags: attachment

cloud

confluence-cloud

error

rest-api