youngmon/atlassian-qna huggingface dataset:
New users created in Atlassian aren't showing up in Confluence so they can be added as watchers to pages. How do you force them to appear?
Asked by Molly Stamos:

New users created in Atlassian aren't showing up in Confluence so they can be added as watchers to pages. How do you force them to appear?

They clearly have access to Confluence and some people are available as watchers others aren't. When I view the People directory in Confluence - some people are missing. How do I get everyone into Confluence?


Answers:
author: Andrzej Pasterczyk
body: Not a good solution but if you're admin you can try to access [http://server.domain/admin/users/viewuser.action?username=?](http://wiki.medius.local:8090/admin/users/viewuser.action?username=admin) (where '?' is proper username)... after hitting that page they seem to appear correctly (at least on my install). But then you need to hit every single user :)

comments: author: Molly Stamos
body: I figured it out - - apparently some bug -- you have to go to

```
https://instance.atlassian.net/wiki/display/~user
```

```
And click on Administer and then save.  
```

```
That will force the system to index the user and they will start to appear. 
```


author: Molly Stamos
body: I figured it out - - apparently some bug -- you have to go to

```
https://instance.atlassian.net/wiki/display/~user
```

```
And click on Administer and then save.  
```

```
That will force the system to index the user and they will start to appear. 
```


author: Molly Stamos
body: I figured it out - - apparently some bug -- you have to go to

```
https://instance.atlassian.net/wiki/display/~user
```

```
And click on Administer and then save.  
```

```
That will force the system to index the user and they will start to appear. 
```


author: Molly Stamos
body: I figured it out - - apparently some bug -- you have to go to

```
https://instance.atlassian.net/wiki/display/~user
```

```
And click on Administer and then save.  
```

```
That will force the system to index the user and they will start to appear. 
```


author: Molly Stamos
body: I figured it out - - apparently some bug -- you have to go to

```
https://instance.atlassian.net/wiki/display/~user
```

```
And click on Administer and then save.  
```

```
That will force the system to index the user and they will start to appear. 
```


author: Sonya Spangelo
body: This is a problem I am seeing with every new user I input. When are they going to fix this?


Tags: cloud

confluence-cloud
Prior Art for Inspiration and Integration
Asked by Bernd Nurnberger:

User saved a page like "[Prior Art; for Inspiration and Integration](https://collaboratory.atlassian.net/wiki/display/%7Egdeepwater/Prior+Art%3B+for+Inspiration+and+Integration)" in personal space, trying to open leads into endless loop with

Prior Art (Page Not Found) {#toc-hId-1680755393}
------------------------------------------------

The page you were trying to reach could not be found: it may have been renamed or moved to another space, or the name you requested may be incomplete.
\<th\>In This Space\</th\>

|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| The page you were looking for has a similar name to the following page: Page:[Prior Art; for Inspiration and Integration](https://collaboratory.atlassian.net/wiki/display/%7Egdeepwater/Prior+Art%3B+for+Inspiration+and+Integration)(Glistening Deepwater) |

Confluence 4.1 On demand

Requesting sysadmin to delete pages linked in user help request:

[https://collaboratory.atlassian.net/wiki/display/\~gdeepwater/Glistening+Deepwater?focusedCommentId=4784407#comment-4784407](https://collaboratory.atlassian.net/wiki/display/%7Egdeepwater/Glistening+Deepwater?focusedCommentId=4784407#comment-4784407)


Answers:
author: Jaime S
body: Hi, there.

Please, open a support request at support.atlassian.com, choosing 'OnDemand'.

We will help you through the deletion.

Kind regards.

Jaime Kirch da Silveira.


Tags: cloud

confluence-cloud

error

page-title
Macro for list of spaces which starts with 'abc'
Asked by Dirk Bromberg:

Hi,

i want to create a dynamic list with links of spaces.

Filtered by startswith 'abc-xy'

The result should be like:

----

abc-xy-1.0

abc-xy-1.1

abc-xy-1.2

abc-xy-3.0

----

and not more!

The default search macro creates to much output...

Thanks!


Answers:
author: MatthewC
body: You easily can do it with the Customware Reporting plugin (<http://wiki.customware.net/repository/display/AtlassianPlugins/Reporting+Plugin>)

```
{report-block}{space-reporter:space=@global}{text-sort:space:name}{text-filter:space:title|include=^abc-xy.*}{space-reporter}{report-body}{report-info:space:name|link=true} ({report-info:space:key}){report-body}{report-block}
```
Searching a jQuery-workaround for an annoying 4.x bug with attachment-macro: versions are not displayed any more
Asked by Sven:

This is a small but annoying bug:

<https://jira.atlassian.com/browse/CONF-24438> {#toc-hId-1899553375}
====================================================================

As the version information is still there in the page it should be easy with a little bit "jQuery-Magic" inside of "CustomHTML" to fix this?

(until it will be fixed by atlassian - minor bugs tend to take quite some time...)

Thanks for any hint from the jQuery-magicians!

Sven

PS: Anyway, please vote for this bug ;-)


Answers:
author: Sandro Herrmann [Communardo]
body: Abracadabra...

```
<script type="text/javascript">AJS.toInit(function ($) {jQuery(".plugin_attachments_container .attachment-history a").click(function(){var b=jQuery(this).parents("table.tableview");var c=jQuery(this).parents("tr:first")[0].id.substr(11);var classToSearchFor = "history-"+c,b;jQuery(".plugin_attachments_table_container tbody tr").each(function(){  if( jQuery(this).hasClass(classToSearchFor )) {        jQuery(this).toggleClass("hidden");    }});});});</script>
```

Insert this code to the Global Administration -\> Custoom HTML -\> "at the end of the BODY" part

comments: author: Sven
body: Absolutely amazing!!! Thanks a lot!! That's really magic!


author: Joe Clark
body: This is fixed in the upcoming 4.2 release. Sincere apologies for the bug.

comments: author: Sven
body: Hey and that's amazing support!! I really "love" atlassian! ;-)


author: John Marsh
body: This does not help users of Confluence OnDemand.


Tags: attachment

macro
How do I find the pages referenced by Customware cards and decks?
Asked by none:

I'm starting on a site that apparently uses Customware {composition-setup}

I have an imagemap I need to edit/update and the page it's on uses cards and decks, so editing only provides references to these and not access to the pages themselves.

I need to be able to find these cards and decks. All the docs say what code to use, but not where the source is or how to find it to edit.

How can I access a card or deck, and/or the imagemap? I can View Source in Firefox and see the html but not sure how to replace it or work with this page.

Thanks for any help


Answers:
author: LuizA
body: Hello There,

As you are referring to a third-party plugin from the Customware, the best option would be to try to make a contact with them to obtain a better assistance with this situation that you're experiencing. Please see below how to contact them:

info@customware.net  
+1 888 707 0088  
+61 2 9900 5700

<http://www.customware.net/>

Hope this helps.

Best Regards,

LJ.
Using file naming conventions within Confluence
Asked by John Sarra:

If you have established a file naming convention at your company that includes the date or a version number, how do you work withing Confluence's versioning system?

Confluence will only automatically version a file if the name remains exactly the same. Is there a way around this if you want to include some visual indictaion that the file has been changed, such as the date or a version number?


Answers:
author: Joerg Bencke
body: Hi, JSarra

this behaviour is pretty much standard for all kind of systems I know, be it cvs, svn, alfresco, confluence : The object is versioned "outside", instead of changing the updated object, but just its adjacent metadata. So the page/filename beeing part of the object would not be changed, just the additional "updated date" field or other.

As for your idea : You want to display a "this file has been updated" marker - but against which benchmark ?

Confluence offers RSS Feeds, "Recent changes" and "Watching content" functions for that. If you update a file, you can mark changes as minor (Watchers wont be informed) or major "inform watchers" and you can comment your changes "Updates from Meeting 2012-02-22".

So each user can decide for him/herself, wether confluence should inform him about updates. And that changes with each visit. I would refrain from relying on "YOu do remember the old file was called "xxx 231234123", not 231234125" or other ;).

You should use that still, however, to archive separate Versions. E.g. if you want to make sure that the version 0.8 will always be stored and not cleaned someday, because somebody decided he wants only to keep the last 5 versions of a document.

Leaves the question how to inform : An idea would be an extension "if this item was changed since users last visit, boldprint its name and add a "NEW" splash on its corner". Anyone knows something for this ?

Josh


Tags: file

name

version
Does anyone know where the calendar plugin (the old one) stores the data?
Asked by Nariman Riahi:

I disabled and reenabled the plugin and now none of my calendars are showing up. I like to at least get the data out. Maybe I can import it to new team calendar. Thanks

COnfluence version is 3.5.3


Answers:
author: Akeles
body: Oh. Additional note.

There is a [guide](http://confluence.atlassian.com/display/TEAMCAL/Licensing+and+Installing+Team+Calendars#LicensingandInstallingTeamCalendars-MigratingfromtheoldConfluenceCalendarplugin) on how to migrate from the old calendar plugin to the new calendar plugin

You can import your existing calendars without going to the database layer.

comments: author: Nariman Riahi
body: thank you . This is really helpful.


author: Akeles
body: Hi Nashmarkt,

You can try the following SQL

```
select entity_id, entity_key from os_propertyentry where entity_key like 'confluence.extra.calendar%';
```

Hope it helps.


author: Joe Clark
body: I don't know for certain, but I would start by looking in the Bandana table - that's where most plugins store all their stuff :-)

Failing that, you could also look in os_propertyentry.
fail-over options for Confluence Wiki
Asked by Wikified:

What options are available for adding fail-over capabilities to Confluence? I'm not worried about scalability, more about have a recently synced copy of the Wiki available in case our production Wiki isn't available.

Has anyone tried using MySQL repliction?

Is there a VM or 'snapshot' solution available?


Answers:
author: Andrew Frayling
body: Hi,

I've not used MySQL replication, but I have implemented Confluence with a cold-standby for failover with Oracle dataguard and that worked well enough as manual failover with a short period of downtime (1 hour) to carry out the failover was acceptable. For that implementation we stored all of the attachments in the database so didn't need to worry about sync'ing the attachments to the failover server or back again.

We used a developer license (<http://confluence.atlassian.com/display/DOC/Getting+a+License+for+a+Staging+Environment>) for the cold-standby and the 2 Confluence nodes were fronted by a Netscaler load balancer with traffic to the standby node disabled.

I've also implemented failover with both Confluence nodes pointed at the same database, but making sure that only one node was active at any one time and didn't get any problems with data corruption or cluster panics. That implementation also used Oracle dataguard to sync the database to a backup, but we could failover Confluence nodes without also having to failover the database.

I'd avoid VM snapshots for backups or failover as that's not what they're designed for, but if you're talking about running Confluence in a virtualised environment so you can migrate VM's if there are problems with the host then that should be fine (<http://confluence.atlassian.com/display/DOC/Running+Confluence+in+a+Virtualised+Environment>)

Hope that's of some help?

Andrew.

comments: author: Eric Seibert
body: Everyone is interested in 2 nodes to one Database with an inactive one.   

We are working on a similar configuration.  
1 Netscaller/LB running with both nodes, the ssl cert resides on the LB  
2 nginx/httpd has the same configuration on both nodes.  
3. rsync process to keep home and install directories in sync and/or a shared mount for shared files  
4. Node 2 has a stopped instance of Confluence/Jira/... and a CI/CD tool monitors the instance running on both nodes if it finds no confluence running it starts the second one (thats the tricky part )  

realistically it would be ideal to have data center and be done with it but my institution is bedded with another intranet technology and doesn't understand the value and opportunities of Atlassian product offerings and integrations

<br />

I'm interested to see other solutions there seems to be lots of conjecture about this methodology but no consistent execution. I'm sure its due to the nature of the Atlassian server vs data center model


author: Wikified
body: All good advice. Since my fail-over wiki only needs to be current within 1 day I'm thinking of doing a mysqldump from the production wiki to a network drive and then importing that to the faili-over wiki once a day.


Tags: high-availability
User count for internal directory with LDAP authentication
Asked by Frederic Close:

Hello,

from a license point of view how are users counted when you use an internal directory with LDAP authentication ?

Is it the

* number of users that can potentatially login
* or is the number of users that have at least connected once to confluence i.e. users in the internal directory.

thanks


Answers:
author: Andrew Frayling
body: Hi Close,

It's the number of users that can potentially log in, specifically the number of users with the "Can Use" permission. See <http://confluence.atlassian.com/pages/viewpage.action?pageId=204052342> for details.

Hope that helps?

Andrew.

comments: author: Frederic Close
body: I understand that is the case for external directory.

But in this case I'd like to know about internal directory with authentication delegated LDAP authentication


author: Andrew Frayling
body: Hi Close,

It's the same, anyone who has the "Can Use" permission counts against your license so it depends on how you configure the directory. If you create all of the users manually and do not select the option to "Copy Users on Login" then only those users that you create will be able to login and therefore count against your license. If you do select the option to "Copy Users on Login" and map LDAP groups to groups that have the "Can Use" permission then every user in those groups will be able to log in and will therefore count against the license.

E.g. you have 2000 users in LDAP, you select the option to "Copy Users on Login" and configure Confluence to add them to the confluence-users group. 2000 users can therefore log in and will count as 2000 users against your license.

EDIT: once a user logs in and is copied to the confluence-users group then they count against the license. So if 1500 of the 2000 log in then the count will be 1500.

E.g. you have 2000 users in LDAP, you do not select the option to "Copy Users on Login", manually add 50 of those users to the "Internal with LDAP" directory and add them to the confluence-users group. 50 user can therefore log in and will count as 50 users against your license.

See <http://confluence.atlassian.com/display/DOC/Connecting+to+an+Internal+Directory+with+LDAP+Authentication> for details of the different options for configuring an internal directory with LDAP authentication.

I'm probably not explaining this very well, but does that help?

Andrew.


Tags: licence
Confluence Wiki gives Proxy error when opened using Firefox version 10
Asked by Akilan R:

Hi, we are using Confluence Wiki version 3.5.x, it gives a proxy error when opened using Firefox latest version , but the same site opens in Internet Explorer 8 , any idea what settings need to be changed? Thanks


Answers:
author: Andrew Frayling
body: OK, a couple of things to try.

Check the proxy settings in Firefox under Preferences -\> Advanced -\> Connection -\> Settings. If you have to use a proxy make sure the settings are correct, if you are able to connect to the internet without using a proxy do you still get the same problem when you use Firefox with no proxy?

Sometimes you can get the proxy error when the cookie for a site gets corrupted. If checking the proxy settings doesn't fix it, try clearing your cookies for Confluence in Firefox via Preferences -\> Privacy -\> Show Cookies and deleting any cookies for your site.

Hopefully one of those will fix it, but if not let me know.

Andrew.


author: Andrew Frayling
body: Hi Akilan,

Could you post details of the proxy error you're getting? Is it something like:

"Proxy Error  
The proxy server received an invalid response from an upstream server.  
The proxy server could not handle the request GET /mcp/front.

Reason: Error reading from remote server"

or something different?

Also, are you getting the error on any other sites, or just Confluence?

Thanks,

Andrew.

comments: author: Akilan R
body: Hi Andrew, yes we receive the above error only in the Confluence Wiki site not for other sites. Thanks


author: Andrew Frayling
body: OK, a couple of things to try.

Check the proxy settings in Firefox under Preferences -\> Advanced -\> Connection -\> Settings. If you have to use a proxy make sure the settings are correct, if you are able to connect to the internet without using a proxy do you still get the same problem when you use Firefox with no proxy?

Sometimes you can get the proxy error when the cookie for a site gets corrupted. If checking the proxy settings doesn't fix it, try clearing your cookies for Confluence in Firefox via Preferences -\> Privacy -\> Show Cookies and deleting any cookies for your site.

Hopefully one of those will fix it, but if not let me know.

Andrew.


Tags: firefox
How to add page title dynamically on export pdf title page?
Asked by Abhishek Misra:

How do i get the page title embedded on the exported pdf? I saw the documentation and it shows hardcoded string  
`<``div` `class``=``"fsTitlePage"``>`  
` ``<``img` `src``=``"/download/attachments/590719/titlepage.png"` `/>`  
`<``div` `class``=``"fsTitle"``>Planning for Confluence 4.0</``div``>`  
`</``div``>`  
Is there a way to get the page title instead of the hardcode string above?


Answers:
author: RianA
body: Hi Abhishek,

I'm afraid that confluence still could not add dynamically generated content in pdf export such as title of the page. there's a feature request regarding this, you can follow it here.

\* <https://jira.atlassian.com/browse/CONF-16733>

Feel free to add your comments to the discussion, vote on it and add yourself as a watcher for future updates. Also, please bear in mind the following document on how we schedule features for [Atlassian Implementation of New Features and Improvements](http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy)

Hopr it helps.

Best regards,

Josua

comments: author: James Star
body: Hello,

I would like to show the exported space name inside the PDF title, does this mean that this cannot be done as well?


Tags: titlepage
Changing base url - what needs changing?
Asked by Norman Hills:

Apologies for what may be a stupid question, but, I'd like to change URL used by confluence. I installed Confluence on my Jira server and by default it was given a url like this

<http://myjira.mycompany.com:8090>

and what I really want it to be is

<http://confluence.mycompany.com>

what do i need to change and where?

Cheers

Norman


Answers:
author: RianA
body: Hi Norman,

If you want to hide the port of your dns, you can achieve this by using Apache ModJK or Apache ModProxy. If you want to change the port number, you can achieve this by navigating to \<confluence-install\>/conf/server.xml under Connector part. Some web hosting if you point the port to 80, all the default http request will redirect to that port. For more information regarding this, you can refer to the following documentation.

\* <http://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL>

\* <http://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>

\* <http://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_jk>

If you want to change the DNS itself you may need to contact your System Administrator to change it for you.

Best regards,

Josua


author: Naren
body: I think the link <http://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL> is used to configure the base url for confluence. I guess you need to use the Apache mod_jk2 module. It intercepts Apache requests to certain URLs and forwards them to your Servlet engine.

Just have a look at this link, you may find it useful -http://confluence.atlassian.com/display/DISC/Connect+using+Apache+mod_jk2


author: Thomas Schlegel
body: Hi Norman,

you should ask your system administrator to change the dns name for confluence. After this, you should change the confluence server base url as described here: <http://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL>

Best regards

Thomas

comments: author: JamieA
body: Probably not change as I guess you already run jira on it, instead create an additional CNAME record.
Create user without password
Asked by Craig Peterson:

I had a trial instance of confluence+Jira and one feature I really liked was that I could create a new user and the system would email them with a link to reset their password.

We have now set up a confluence only instance and it looks like I must enter the password for every user I create. This is a bit more cumbersome and leaves me with only two real options:

1. Have every team member come to my desk and type in their password.
2. Send accounts out with a default password and make everybody change it, and hope they do.

I don't really like either of those options. Is there a way to make confluence only act more like the jira installation where I can just enter a username and email, and it will notify them and make them set a password immediately?


Answers:
author: Christian Czaia _Decadis AG_
body: In Confluence 4.2 you can invite users sending them a registration URL. Would that solve the problem?

<http://confluence.atlassian.com/display/DOC/Adding+Users>

Cheers Christian

Inviting people to sign up via a URL {#toc-hId-1703843419}
----------------------------------------------------------

You can invite new users to the site by sending them a signup URL. This option is available in both public and private signup modes. When someone visits the URL in a browser, a Confluence signup screen will appear.

**To invite people to sign up:**

1. Click **Add Users** on the dashboard.  
   Or take the longer route: Choose **Browse** \> **Confluence Admin** . Click **Users** \> **Add User**.
2. Copy the **Invitation URL** and paste it into an email message, or onto a page on your extranet


Tags: cloud

confluence-cloud