youngmon/atlassian-qna huggingface dataset:
Image Properties/Effects not displayed when Published (only in edit view)
Asked by Ryan Giordano:

Hello Confluence Community!

Dealing with a bug/glitch where the effects you can apply to images (image properties) are not displaying when published. We've tried this with multiple users and in various spaces, so it seems to be happening across the whole company.

Any suggestions would be appreciated!

**++Edit View (note the curved edges/shadow)++**

![Screen Shot 2017-09-28 at 4.03.33 PM.png](/t5/image/serverpage/image-id/7017i930C5BF75C1A1AB7/image-size/large?v=v2&px=999 "Screen Shot 2017-09-28 at 4.03.33 PM.png")

++**Publish View (note the lack of curved edges/shadow)**++

![Screen Shot 2017-09-28 at 4.03.42 PM.png](/t5/image/serverpage/image-id/7018iBAD816188994B9C0/image-size/large?v=v2&px=999 "Screen Shot 2017-09-28 at 4.03.42 PM.png")


Answers:
author: Shannon S
body: Hi Ryan,

1. Can you tell us, does this occur on all images or only certain images?
2. Which version of Confluence are you using?

Thank you!

Kind Regards,  
Shannon

comments: author: Ryan Giordano
body: Hi Shannon,

This is impacting all images and I believe we are on the cloud version.

Is there a more specific version number I can find for you?

Thank you for taking the time to help us.

Ryan


author: Drew Nedderman
body: Hello! I am experiencing the same issue in Confluence Cloud. Is there a ticket reference that I can vote on to get this fixed?

Drew Nedderman


author: Shannon S
body: [@Ryan Giordano](/t5/user/viewprofilepage/user-id/1153784) - Apologies for not responding. During that time we were having issues with our email notifications so I didn't see that you had responded.

[@Drew Nedderman](/t5/user/viewprofilepage/user-id/551273) - there are two issues I see right now regarding image effects in Cloud

* [CONFCLOUD-57906](https://jira.atlassian.com/browse/CONFCLOUD-57906) - Image effects are causing images not to render at all
* [CONFCLOUD-52553](https://jira.atlassian.com/browse/CONFCLOUD-52553) - Image effects applied to images that have been resized are not rendering

Can you both let me know if one of these is the case with your images?

Kind Regards,  
Shannon


author: Drew Nedderman
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046), my issue appears to be [CONFCLOUD-52533](https://jira.atlassian.com/browse/CONFCLOUD-52553?_ga=2.135177398.624408507.1513184555-279632604.1506395484). Sorry for the delay on this.


author: Shannon S
body: Hi Drew,

No worries! Thank you for confirming that.

Take care, and have a pleasant rest of your week.

Regards,

Shannon
How do I prevent anonymous users from using page history when using Confluence Cloud?
Asked by Russell Shirley:

Does anyone know how to do this using Confluence Cloud?

My issue is we allow our help documentation to be (open to the public) however page history is able to be seen by anyone of what has changed..

This is not beneficial that Anonymous users can see "older versions" of the truth.

I found a great article on how to do this if you are hosting your own Confluence but not sure what is possible with Cloud hosted.

<https://confluence.atlassian.com/confkb/how-do-i-prevent-anonymous-users-from-using-page-history-317196367.html>

Help as this is jeopardizing a go forward strategy we have. We have considered many different ways to do this .. .but encouraging everyone in the company to own the documentation is a bit more challenging if it cannot be updated on the fly and hide from anonymous access.


Answers:
author: Russell Shirley
body: Ann.. thanks again.. with another sweep of the internet .. I found this suggestion request that is somewhat related.

Anyone who has this issue may want to vote for this suggestion.

[https://jira.atlassian.com/browse/CONFCLOUD-34041](https://jira.atlassian.com/browse/CONFCLOUD-34041?)

It is currently in "needs verification"


author: AnnWorley
body: The page you linked requires edits to the Confluence source, a functionality that is unavailable in Cloud.

The only workaround I can think of is to delete the history that you don't want the users to see when you post an update. I acknowledge this is not ideal, since it is useful to be able to revert to past versions.

Consider copying the old page to a hidden space before editing the original. That would help to retain old versions without exposing them to anonymous users. I can see that it's not an elegant solution but it is all I can think of.

comments: author: Russell Shirley
body: Ann.... Thank you and uggg... looks like further discussion is needed internally here.


author: AnnWorley
body: I certainly welcome any ideas from the rest of the Community!


Tags: confluence-cloud
Is it possible to create a request submission system with simple worklfow using Confluence?
Asked by WilliamLeung:

I'm new to Confluence. I wonder if it's possible for me to create a request submission system as follows:

1- The landing page is a routing page. Based on answers to the routing questionnaire, the request information is routed to the appropriate department for consideration.

2- I'm thinking the request might show up as a new page under the department's master page, but perhaps there's a better way to do this.

3- Some kind of approval workflow is needed if request needs to be escalated for consideration or bounced back to the requestor for clarification.

Thanks.


Answers:
author: Shannon S
body: Hi William,

Confluence doesn't have this ability, but what you are describing is very close to [Jira Service Desk](https://www.atlassian.com/software/jira/service-desk). Have you had a look at that before?

With Jira Service Desk, you can create a Customer Portal that you're able to separate requests under simple categories, then your users can submit the requests this way.

Let us know if you have any questions about this.

Kind Regards,  
Shannon

comments: author: WilliamLeung
body: Thanks Shannon. I've been away for a couple of weeks. I'll look into Jira Service Desk.
How can I search for issues using JQL for issues that have IZ-AD in the summary field?
Asked by Maria Nunez:

When I use JQL :

**project = IMDX AND issuetype in (Epic, Story) AND text \~ "IZ-"**

I get a list of issues that contain IZ- in the summary;

however, when I use:

project = IMDX AND issuetype in (Epic, Story) AND text \~ "IZ-"

I do not get any issues found and there are issues that contain IZ-AD in the summary field


Answers:
author: Maarten Cautreels
body: Hi Maria,

Assuming that your second query should have been:

project = IMDX AND issuetype in (Epic, Story) AND text \~ "IZ-AD"

I was not able to reproduce your issue. Could you add screenshots of the search results? (Please obfuscate any confidential information)

Best,

Maarten

comments: author: Maria Nunez
body: ![IssuesFound.png](https://community.atlassian.com/t5/image/serverpage/image-id/6997iFDBA7FAE9BF1C50A/image-size/large?v=v2&px=999 "IssuesFound.png")![NoIssuesFound.png](https://community.atlassian.com/t5/image/serverpage/image-id/6996i0DC90C3CACE6AB67/image-size/large?v=v2&px=999 "NoIssuesFound.png")


author: Maarten Cautreels
body: Hi Maria,

I see, when there's a "-5" or any number behind it it does not seem to work. That looks like a bug to me so I suggest you logt this as a bug or improvement to the JIRA team through [jira.atlassian.com](http://jira.atlassian.com)

Best,

Maarten


Tags: jira
upload the file and attach it to confluence - Javascript
Asked by Nishchal Gupta:

I have test result which exported to the shared folder when running through automation tool .

I want to upload this test result and attach to confluence and I am using java script

Please update how can we can do this ?

Thanks

NG


Answers:
author: Maarten Cautreels
body: Hi Nishchal,

You should be able to use the Confluence API ([Confluence Cloud](https://docs.atlassian.com/confluence/REST/latest/) or [Confluence Server](https://docs.atlassian.com/atlassian-confluence/REST/latest-server/)) for this.

Specifically the Attachment API's ([Confluence Cloud](https://docs.atlassian.com/confluence/REST/latest/#content/{id}/child/attachment-createAttachments) or [Confluence Server)](https://docs.atlassian.com/atlassian-confluence/REST/latest-server/#content/{id}/child/attachment-createAttachments).

Hope this helps.

Best,

Maarten

comments: author: Nishchal Gupta
body: Thanks for the updates. The only example I am seeing for the attachment is commandline .

Can we use the command line directly in the java script code ?

Thanks

NG
How to get System info from the command line?
Asked by Geoff:

I'm a systems administrator and we are running Confluence on RHEL and it would be great if I could get the output of the "System Info" page on the command line.


Answers:
author: Geoff
body: Wound up using: <https://github.com/patric-r/jvmtop>

comments: author: Lars Olav Velle
body: Didn't?t know that one. :)

Please mark the question solved.

-Lars


author: Lars Olav Velle
body: What specifically are you looking for?

-Lars

comments: author: Geoff
body: Java VM Memory Stats, Jira uptime, if possible, the Memory Pool Info.


author: Lars Olav Velle
body: In that case I\`d look into JMX monitoring.

-Lars
Add-on licensing
Asked by Sam Ravenscroft:

Hi

When I initially started using Confluence my licenses for purchased add-ons would automatically update in Confluence. Recently the licenses have stopped updating and I have to update them manually.

How can I "sync" all my licenses automatically?

Regards

Sam


Answers:
author: Brant Schroeder
body: Are you using cloud or server?

comments: author: Sam Ravenscroft
body: On-premise - starter license.
Confluence (3.0.0_01) how to connect into server and then extract wiki page (html) using NodeJS?
Asked by Steve Webster:

My client has Wiki residing on Confluence using an older version 3.0.0_01 and they want to enter a path (url) to a specific page/space and then extract in html and insert in an internal Google Site.

1. With this older version, how do I connect? What API?

2. Once connected, what API can I use to extract/export in HTML?

3. Note: client has another version 3.5.6 with just a couple pages/spaces that also need extraction.

Thank you in advance!


Answers:
author: Nic Brough -Adaptavist-
body: There's a SOAP API for Confluence 3 (see <https://developer.atlassian.com/confdev/deprecated-apis/confluence-xml-rpc-and-soap-apis> ), but it's not going to give you html. You'll have to convert anything you fetch from wiki markup to html by yourself.

You might find it easier to just scrape the page directly.

comments: author: Steve Webster
body: Thank you, Nic.

The SOAP and work to get it to HTML is a lot work and testing. Perhaps, I will have the client manually export to html (assuming that option exists in UI) and then upload to a web app.


author: Steve Webster
body: Interesting. Nic, from your reference link I found this Python script. Perhaps NodeJS with this script or one similar may work. Thoughts?

<https://confluence.atlassian.com/display/DISC/Export+Space>

Kind Regards,


author: Nic Brough -Adaptavist-
body: Nice find! I think that could be converted to NodeJS reasonably easily (I'm not a Javascript coder, and my Python isn't a lot better, but it does feel right)


Tags: developer
Why am I getting the error that message that I have macros in the header?
Asked by Andy Webb:

Within about the last week all my pages have these error messages.

"The following macros are not currently supported in the header: style"

and similarly at the bottom

"The following macros are not currently supported in the footer: style"

We didn't add any macros to either the header or footer so far as we know.

Tried this in both Chrome and Edge and get the same errors.

![test.png](/t5/image/serverpage/image-id/6987i99C833DB926F95B2/image-size/large?v=v2&px=999 "test.png")


Answers:
author: Michael Berman
body: I fixed this error by doing the following:

1. Click on "Space Tools" (under Overview and Pages in the main space left hand menu)

2. Click "Look and Feel" sub-section

3. Click "Header and Footer" tab

4. In the Header box, delete:

{style}  
.page-metadata, #breadcrumb-section {display: none;}  
#system-content-items {padding:0px !important;}  
{style}

5. Refresh browser

Note: I had multiple spaces, and had to repeat the above for each space.

comments: author: Amanda Burma
body: This solution works!


author: Vimal Patel
body: Thank you. That worked. I deleted my style macros.


author: Marcel Wilson
body: We started getting it and I think I know why, but the error is confusing.

We have some override CSS that we put at the site level footer (this is because atlassian took away all the color settings in the new layout). When I remove the {style} from the site footer the error goes away, but so too does the CSS override.

The confusing thing is the error says the macro isn't supported but it still seems to be functionally working.

comments: author: Andy Webb
body: Thank you. That worked. I deleted my style macros and the errors went away.

My macros were meant to hide features I didn't like. In my case, Atlassian decided to get rid of the things I wanted to hide so it didn't matter.


author: Andy Webb
body: For those wishing to make changes Administrator rights are required. xxxxxx.atlassian.net/wiki/admin/custompagecontent.action


author: Marcel Wilson
body: It is possible for those custom header and footers to exist at the space level as well.

<https://xxxx.atlassian.net/wiki/spaces/custompagecontent.action?key=YOURSPACEKEY>


author: Ambika Elangovan
body: This works! My header had the below customization and Removing it resolved the macro style error.

{style}  
code {  
padding: 1px 5px 1px 5px;  
font-family: Consolas, Menlo, Monaco, Lucida Console, Liberation Mono, DejaVu Sans Mono, Bitstream Vera Sans Mono, Courier New, monospace, serif;  
background-color: #eeeeee;  
}  
{style}


author: James Gill
body: Same, started sometime either yesterday or the day before.


author: Josh Lambright
body: I'm also seeing this.


author: Ian Hulme
body: I am seeing it as well. I have no idea how to get rid of it.


Tags: confluence-cloud
How to jump to a specific page in .pdf Documents via Hyperlink
Asked by Linus Lonz:

Hello everyone,

actually I need to create links to specific sites of individual .pdf documents for example: Dokument X on Page 3 which I have uploaded in my confluence system.

All I know about other systems is to put #page=3 in the end of the hyperlink of the document like:

.....pages/viewpage.action?pageId=3474673\&preview=/..../31.pdf **#page=3**

but when I do this, only the Dokument opens, but not on page 3.

I tried many combinations and only

....pages/viewpage.action?pageId=3474673\&preview=/..../31.pdf **#3**

jumps to page 3 of the document, but only when I load it twice (first time only the document opens and second time it jumps to page 3.

It would be awesome if anyone has a clue how to solve this problem.

Thanks for your time

kindly regards

Linus


Answers:
author: Shannon S
body: Hi, Linus,

Unfortunately, this is not currently possible. I found an old feature request for this but it was closed due to lack of interest.

I've created a new one now, and so it will help if you can vote on it and show the developers the need for this. It will also help if you can comment on the request with your use case so we can best understand your needs. Lastly, feel free to watch the issue in case there are any updates:

* [CONFSERVER-53588](https://jira.atlassian.com/browse/CONFSERVER-53588)

Let me know if you have any questions!

Kind Regards,  
Shannon

comments: author: Oculus Hut
body: Hey Shannon - should I be able to view this? The link appears to suggest that this was either deleted or that I do not have view permissiones.

Thank you!


author: Shannon S
body: Hello,

The previous case was closed and the product management team has requested that those who are interested in this feature comment on the original request:

* [CONFSERVER-7941](https://jira.atlassian.com/browse/CONFSERVER-7941)

You can comment there with your usage case and feedback, so that it might be considered in the future.

Regards,

Shannon


author: Oculus Hut
body: OK - thanks Shannon - will comment there instead!
Unwanted collapse of sidebar in Confluence
Asked by Rumceisz:

Hi Everyone,

we have a space in Confluence and when we navigate down in a folder (3rd depth in the page tree hierarchy) the sidebar on the left collapses. Is it possible to leave the sidebar always open and highlight the page where we are?

The other issue is that the page where we are right now is not highlighted in black and still can be clicked so it's a hyperlink.

Could you please help?

Confluence version: 5.10.2

Theme: Global Look and Feel (no customizations)

Thanks in advance!

Rumi


Answers:
author: Shannon S
body: Hi Rumi,

Is the actual sidebar collapsing, or just the part of the page tree where your 3rd level page is?

Can you let me know what you mean when you say it is not highlighted in black?

Do you have any screenshots of these issues?

Kind Regards,  
Shannon

comments: author: Rumceisz
body: Hi Shannon,

when I select the page on the 3rd level the sidebar collapses. Then I expand the sidebar and search for the actual page name in the sidebar. And I realize that the page name is not selected in the sidebar (I mean the actual opened page is always black and cannot be clicked on in sidebar).


author: Shannon S
body: Hello,

I just set up a copy of 5.10.2 on my workstation, and I created a page in Confluence, and then a level 2 page, and a level 3 page.

I click on the level 2 page to expand, then select the third level page, but am still not able to replicate:

* [Screen recording here!](http://screencast-o-matic.com/watch/cb6f2JIAf7)

Can you tell me if I'm doing anything differently from what you're doing?

Also, does this occur in all browsers or only specific ones?

One more thing you can test is to go to **Developer Tools \> Network**and see maybe if there is anything that comes up when the sidebar automatically collapses.

One thing you'll want to be aware of, 5.10.\* is going to be [End of Life](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) on the 8th of June, and will no longer be maintained, so you may want to consider upgrading.

Kind Regards,  
Shannon
What is the best plugin to add foot notes to confluence?
Asked by Alana Fernando:

We are currently looking for the best option to add foot notes to confluence pages, blog posts.

1. Is there a confluence default functionality?
2. Else what are the best plugins available?

thank you in-advance for your time and effort


Answers:
author: Alana Fernando
body: I found a free plugin for the same purpose. this might help others as well :)

* [Simple Cite](https://marketplace.atlassian.com/plugins/de.edrup.confluence.plugins.simple-cite/cloud/overview)
* it is a free plugin

comments: author: Hubbitus
body: As I can see it is not free.


author: Alana Fernando
body: [@Hubbitus](/t5/user/viewprofilepage/user-id/657019) , plugin got commercialized with 1.6.0 release. which is after 2017/12/11.

hope this info helps!

<https://marketplace.atlassian.com/apps/1212933/simple-cite/version-history>


author: Hubbitus
body: deleted


author: Peter DeWitt
body: Alana, Adaptivist has a plugin called Footnotes for Confluence. Sounds like this might do the trick for you.

pd

comments: author: Alana Fernando
body: hi Peter,

thanks for the reply.

I think you are referring [com.adaptavist.confluence.footnotes](https://marketplace.atlassian.com/archive/com.adaptavist.confluence.footnotes?)

I found that this is currently archived. and also the last release of that plugin is not compatible with conf 6.2.3 which is the confluence version we are currently using.

Regards,

Alana


author: Peter DeWitt
body: Good to know :) - thanks for the follow-up and posting your solution.


author: Jessica Weissman
body: There is a Footnotes macro that is part of Adaptivist Content Formatting. Works great, and even lets us do what amount to popup graphics.
Confluence Active Directory integration
Asked by Mark O'Riordan:

Hi guys, how can I integrate Confluence with Active Directory?

I need specifics on how to set up Confluence server with AD.


Answers:
author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/doc/connecting-to-an-ldap-directory-229838241.html>

comments: author: Mark O'Riordan
body: Thanks Nic
only Black colour displayed while editing page
Asked by Rilwan Ahmed:

In confluence 6.1.2, while in **Edit page** mode, I am not able to see different font colors except **Black** in the top menu bar.   

![no_colour.png](/t5/image/serverpage/image-id/6976i39A4F84F7304E013/image-size/large?v=v2&px=999 "no_colour.png")


Answers:
author: Shannon S
body: Rilwan,

Can you let me know which browser and the version of that browser that this is occurring in? Did it previously work? If so, what has changed since it last worked?

Can you also check Developer Tools on your browser and the Network tab and see if perhaps anything is throwing an error?

Thank you!

Kind Regards,  
Shannon

comments: author: Shannon S
body: One more thing - Can you confirm you still have the issue when you disable all add-ons in your browser and also in Incognito/Private Browsing mode?

Kind Regards,  
Shannon
How can I see the home page in my Sidebar tree?
Asked by shira segal inbar:

Hi,

I created new home page and moved all pages to be his children.

why I can't see the home page in the left sidebar tree?

Thanks,

Shira


Answers:
author: Bruno Miretti
body: Hi Shira,

what is the version of Confluence you use ? Did you update the home page in the space tools / "space details" tab ?

comments: author: shira segal inbar
body: Hi Bruno,

Version 6.1.3

Yes I update the home page in the space tools-\> space details


Tags: server
Attachments redesign
Asked by schurb:

I really love the new Confluence (and Jira) design. It makes things so much easier.

Unfortunately the "attachment page" is still ... well ... very old. Apps like Dropbox shows what is possible with files.

What are the plans here? Has anybody some insights?


Answers:
author: Caroline Bartle
body: Hi [@schurb](/t5/user/viewprofilepage/user-id/497675) - really happy to hear that you're liking the new UI.

To your point, there are still parts of Confluence that haven't had the new UI applied yet. What I wanted to check with you was whether it's just the look and feel that you'd like to see adjusted on the Attachments page, or are there features you'd like to see there?

comments: author: schurb
body: Hi [@Caroline Bartle](/t5/user/viewprofilepage/user-id/211095),

I would expect from a new Attachment page a modern UI/UX. Like background uploading, multiple uploads, a preview .. everything that is "normal" nowadays with file-handling in a browser.

Oh: and a basic photo editor. Crop images, change size etc. But that is for Christmas \^\^


Tags: confluence-cloud
Get the short link on "share page"
Asked by schurb:

If I click on "share page" on a page I get the full, long link to that page. But if I klick on "link to this page" I get a long and a short link.

Is there a way to display the short link on the "share page" modal?

Regards

Benjamin


Answers:
author: Shannon S
body: Hi Benjamin,

Thank you for the suggestion! We have a feature request for this currently:

* [CONFSERVER-41353](https://jira.atlassian.com/browse/CONFSERVER-41353)

It would help if you can vote on the issue to help show the requirement for this functionality, as well as comment on the issue with your use case. Please feel free to watch the issue to receive any updates on the progress.

Thank you!

Kind Regards,  
Shannon