youngmon/atlassian-qna huggingface dataset:
When I preview the pptx file, there is a problem that it cannot be previewed.
Asked by Chen Congcong:

When I preview the pptx file, there is a problem that it cannot be previewed.

![20200811111815.png](/t5/image/serverpage/image-id/106242i918A14A5A57FAB16/image-size/large?v=v2&px=999 "20200811111815.png")

How can I solve this problem?


Answers:
author: Ollie Guan
body: Hello [@Chen Congcong](/t5/user/viewprofilepage/user-id/4044283) ,

Add the Office PowerPoint macro to a page to display the content of a PowerPoint presentation.

<https://confluence.atlassian.com/doc/office-powerpoint-macro-375849178.html>

comments: author: Chen Congcong
body: Thank you?I tried to use this method to solve it, but it prompted me "There was a problem converting this attachment."


author: Ollie Guan
body: It may be caused by PPT format type , character set or special macros, etc...You can try to convert to PDF format and upload it for preview.


author: Chen Congcong
body: OK, Thanks!
Cannot start confluence manually ( Confluence server installed from zip files )
Asked by H Hu:

Hi everyone,

I'm trying to install confluence from zip files.

Had followed the official instruction: [https://confluence.atlassian.com/doc/installing-confluence-on-windows-from-zip-file-144212170.html](http://Installing%20Confluence on Windows from Zip File "Installing Confluence on Windows from Zip File")

No more log except the following snapshot after I execute the batch file to start Confluence.

Working on the latest Windows 10 64bit and the latest release 7.6.2.

Does anyone know what might have cause a look like this?

I believe there are some core modules like tomcat-catalina or else that did not work from the startup.

![temp.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/106240i3F5C8C8E79A481D4/image-size/large?v=v2&px=999 "temp.JPG")


Answers:
author: H Hu
body: It appears that the JRE package bundled in the confluence installer can solve the problem.

Copied the JRE package from the installer, and set the environment variable directing to the copied JRE package.

Now I can manually startup Confluence from the unzipped archive.

There could be some issue in Confluence while working with the latest JRE release.


Tags: server
What happen if Confluence storage full? And how can i find the storage of space to cleanup?
Asked by Lan Dang _Tyme_:

My Conflunence storage almost full (250 GB), what happen if it reach out?

How can i find the storage of space that i can clean up?


Answers:
author: Nic Brough -Adaptavist-
body: It will continue to work, but on Cloud, you will need to expect an "upgrade" on the billing side - when you run out of a standard amount, Atlassian will just move up to the next one and charge accordingly.

comments: author: Lan Dang _Tyme_
body: So If my Confluence storage over 250 GB, Atlassian will auto upgrage plan and charge?

In case i dont want to upgrage, i want to control the storage of space, how can i do that?

Do we have any ways to check the storage of each space?


author: Nic Brough -Adaptavist-
body: Yes, they will move you up to a tier that supports your usage.

I'm afraid the tools for monitoring storage really do come down to "look at your account"

The space used by individual spaces is not useful though. Everything is looking at total storage, not the details.


author: Lan Dang _Tyme_
body: Thank you for your infomation


Tags: cloud
I am using confluence and for some reason another person in my company is receiving notifications
Asked by Gary Moran:

I am using confluence and for some reason another person in my company is receiving regular notifications. I do not want him to receive these notifications and they are driving him crazy. How do I stop them ?????


Answers:
author: Nic Brough -Adaptavist-
body: From where are they getting the notifications?

I mean, what are they telling this other person? Things like "person X edited page Y"? Or something else?

If you're not sure how to describe it, could you get a copy of one of the emails and give us an idea of the shape of it?

Ideally, get the whole email, but anonymise any text that isn't directly relevant. For example, a few days ago, I got a page edit notification because my colleague (who is not called "Dave") edited a page:

```
[intranet] Service Management > Service Management a page

Dave (Adaptavist Intranet)
Tue, 4 Aug, 17:00 (7 days ago)
to me

There's 1 new edit on this page

Dave edited this page
Here's what changed:

<body of change>

<footer contained links:>
Go to page history
View page

Stop watching space ?
Manage notifications
```


Tags: cloud
update list in confluence dashboard
Asked by Anderson Hsu:

Hi all,

Would it be possible to list only page information in update tab of dashboard, not included attachment? Thanks a lot.

![dash.png](https://community.atlassian.com/t5/image/serverpage/image-id/106229i037ABFC80D926CE6/image-size/large?v=v2&px=999 "dash.png")


Answers:
author: Vero Rivas
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/recently-updated-dashboard-macro-169607931.html>

Cheers
Embed video hosted on AWS
Asked by Jana Yoder:

Hi, I am trying to embed a short (few secs) video into a Confluence page. Our version no longer supports the Multimedia Macro. The video is mp4, hosted on AWS. When I paste the link to the video, I can't preview it. Any suggestions?


Answers:
author: Sachin
body: Hello [@Jana Yoder](/t5/user/viewprofilepage/user-id/4045750) , I am not sure if this is still the case, but as per this [post](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-embed-video-on-a-page/qaq-p/384413)Atlassian should be able to help you. Please open a support case [here ,](https://support.atlassian.com/contact/)you can also try using iframe macro

comments: author: Jana Yoder
body: The post is not helpful, as it recommends the Multimedia macro. It looks this Macro doesn't work with later versions of Confluence. I will try the iFrame. Thank you!


Tags: cloud

confluence-cloud

video
Feedback mechanisms for Confluence pages / knowledge base
Asked by Melina Soto:

Hi there! We recently migrated our Support Team's knowledge into Confluence to create an internal knowledge base. We've been looking to add a feedback mechanism that allows users (i.e. support agents) to indicate whether or not pages are helpful. We'd also like to allow them to leave text feedback, ideally, something that would create a ticket/task for content creators. Any advice would be highly appreciated. Thanks!


Answers:
author: Joshua Sneed Contegix
body: Hi Melina,

[Grant the agents appropriate permissions](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/) and use [Confluence's Commenting functionality](https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/). Page creators and watchers will be notified by email and they can delete or resolve comments as needed. Agents can also [Like content to rate it](https://support.atlassian.com/confluence-cloud/docs/like-content-to-rate-it/). Otherwise you may have to look for something in the Atlassian Marketplace like [Votes for Confluence - Polls](https://marketplace.atlassian.com/apps/1218130/votes-for-confluence-polls?hosting=cloud&tab=overview) (or similar) if standard functionality doesn't meet your needs. Cheers!


Tags: cloud

confluence-cloud
Is there a way to search a Confluence space to find all the links to Google Drive docs?
Asked by Lee Ivy:

Our company is migrating from Google Drive to OneDrive. I know that we have a bunch of links from Confluence pages to files in Google Drive, we will need to update all those links to point to the new location for each file. I'm guessing there is no automated way to do this; I'm trying to figure out a way to issue a search in Confluence that will find all the pages that have one or more Google Drive files. Has anyone ever tried this, or do you have any suggestions? Thanks


Answers:
author: Sachin
body: Hello [@Lee Ivy](/t5/user/viewprofilepage/user-id/626370) ,  

See comments from Davin on this [post](https://community.atlassian.com/t5/Confluence-questions/How-do-I-search-Confluence-for-an-external-URL/qaq-p/749437)  

Here is a open feature request - [CONFCLOUD-38194](https://jira.atlassian.com/browse/CONFCLOUD-38194)

comments: author: Lee Ivy
body: Thanks, I read the comments and the open feature request. It appears the only viable approach would be to write SQL to perform the search. I got an email from Atlassian asking me if the answer helped me. I guess the answer is that I am disappointed to hear this is not a supported feature, but I could say it helped me know for sure about the current limitations.


Tags: cloud

confluence-cloud

google-drive
Confluence Tracking Table Macro
Asked by Joe:

I have this macro on my space but can not make out what it tracks. It does not update right away. Does this track how many users have seen the space? or this is track how many times I have seen the space? The only text box I filled was the first one and put @self, left everything else blank and still populated analytics. Any insight would be helpful.


Answers:
author: Fabian Lim
body: Hi [@Joe](/t5/user/viewprofilepage/user-id/3974220)

Do you have a screenshot of the macro get more context?

Regards


Tags: analytics

confluence-server

macro

server

track
Linking from our software to our Confluence online help site
Asked by Megan Stanage:

We are using our Confluence Cloud site as our external-facing user documentation hub.

We are hoping to link to online help pages that match the page a user is on in our Azure software product.

Curious if anyone else is using Confluence this way and how they set up their links.


Answers:
author: Matt Reiner [K15t]
body: Hi [@Megan Stanage](/t5/user/viewprofilepage/user-id/3924007)

I think my team's app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) might be helpful for you. We're using [the in-app help feature](https://k15t.scrollhelp.site/scroll-viewport/How-to-embed-in-app-help.843515185.html) to bring help content write into our app UI using iFrames.

comments: author: Megan Stanage
body: Is this similar to a WalkMe solution? Bringing the help right into your own program?


Tags: cloud

external

link
When new UI will be availeble on self-hosted version?
Asked by Morteza Parvini:

Knows anyone when new UI will be available on self-hosted versions of confluence?


Answers:
author: Ang?lica Luz
body: Hello [@Morteza Parvini](/t5/user/viewprofilepage/user-id/3892970),

Welcome to Atlassian Community!

The new editor for Confluence is currently only available in Cloud and according to the feature request for Server, there are no plans to implement this on Server and Data Center.

* [Implement Confluence Cloud new editing experience in Confluence Server and Data Center](https://jira.atlassian.com/browse/CONFSERVER-59536)

> Closing as we don't have any future plans to incorporate the editor used in Confluence Cloud into Confluence Server and Data Center. The editor uses a different architecture and would be a significant change for our customers and our teams to roll out, implement and support.
>
> If there are specific experiences/elements that you would like to see in Confluence Server and Data Center, please add this feedback against the closest suggestion for that component as there may be opportunities to do this as we work on features and consider alignments with the Cloud experience.
>
> Thanks
>
> Makisa \| Senior Product Manager, Confluence Server and Data Center

If there is any specific feature that you like to use in Confluence Cloud, feel free to raise a new feature request on jira.atlassian.com (project CONFSERVER).

Regards,  
Ang?lica


Tags: cloud

user-interface
Images disappearing from confluence
Asked by Laura Rillera:

Is this a Confluence bug?

Here's the steps to reproduce:

Use MAC OS10.15.6

Use Chrome 84.0.4147.105

* Create custom confluence page template
* Add table to page
* Add image to table cell (in my case I'm adding very small-sized svgs as part of a UX symbol library)
* Publish and view page.

Issue: The images all render perfectly for about a day or two, then eventually the images disappear, and are replaced with the placeholder dingbat.

Is anyone having this issue? I have another single svg in another table that is rendering just fine. Is this because it's a large group in one table? If so, why does it render fine for a few days, and then eventually disappear?

I appreciate the feedback in advance, thanks!


Answers:
author: Diego
body: Hello [@Laura Rillera](/t5/user/viewprofilepage/user-id/4045442) !

As I understand, SVG files are not displayed correctly after a random number of days, even when they previously worked as expected.

Currently, this behavior is being tackled under this report:
> * [++***\[Confluence Cloud\] Embedding of SVG***++](https://jira.atlassian.com/browse/CONFCLOUD-1762)

One of our Product Managers did send a message there recently! I would say that interacting with the thread over there will probably push the conversation in a good direction.

Let us hear from you!

comments: author: Laura Rillera
body: Thanks for your help, Diego! I dropped a comment in the other thread.


author: Diego
body: Great! Thanks for taking part in this.

Come share with us again in the future.


Tags: cloud
Is there a way to enable a single page view?
Asked by Jacopo Bertagnoli:

Good morning all,

i have a group of user that doesn't need to view an entire space, but i would like to give them permission to view a single page inside that space.

Is there a way to enable the view on the single page, without giving them the the entire space permission?

thanks in advance for the responses


Answers:
author: Hartley-Cisco, Cynthia
body: Each page you create you can assign security to it. Select the lock, it may look unlocked and when you select the drop list, select one of the scenarios from the drop list:

* **"Anyone can view or edit" -**By default when you create a confluence page:
* **"Anyone can view, only some can edit"** - Select users who can do this
* **"Only specific people can view and edit" -** Select users who can do this.

Hope that helps!![RestrictionsonConfluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106146i8DD58FB0A14EC51D/image-size/large?v=v2&px=999 "RestrictionsonConfluence.jpg")

comments: author: Jacopo Bertagnoli
body: Thanks for the reply, but i tried that and if the people\\group can't see the space containing the page i can't give them view permission.


author: Hartley-Cisco, Cynthia
body: Yes, they must be licensed.


Tags: new-to-confluence

permission
Calling GMail from Confluence, possible?
Asked by gavin.langford:

Our Incident Management Process is documented on a Confluence page. When an incident kicks off, several stakeholders need to be notified with different information.

The process currently, is create a email in GMail, copy and paste the various components from the Confluence page guide.

Ideally, I want to click and create a template from Confluence like mailto (which doesn't work with cloud based mail services). Any ideas?

The likes of Pager Duty (all the big names in fact) do not have the muliple templates for different stakeholders capabilities on different conditions.

Thanks for any pointers, it's currently a real pain and prone to error, cut and pasting, in the heat of a major issue.


Answers:
author: LarryBrock
body: Hi [@gavin.langford](/t5/user/viewprofilepage/user-id/3530189) !

I'm not as well versed on cloud as I am on server/DC so please bear with me. A quick hit might be to use the [Multi-Excerpt](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=cloud&tab=overview) add-on to create a series of base pages containing many parts from which situation-specific pages can be populated through combining different sets of excerpts to address different situations. Those situation-specific pages could then be sent to the appropriate recipient using the "share" function when that type of incident occurs.

Hope this at least gives you some ideas,

\~\~Larry


Tags: cloud

opsgenie
Fetch list of all spaces in Confluence
Asked by Rakshatha Shetty:

I'm using the API [https://confluence.com/rest/api/space?limit=2000](https://confluence.srv.westpac.com.au/rest/api/space) to fetch the list of all spaces in Confluence. But this API returns only 500 spaces. I'm aware since Confluence 5.5 there is a limit on number of results returned (i.e. 500). Is there a way to get all the spaces?


Answers:
author: Tamas Baglyas
body: Hi [@Rakshatha Shetty](/t5/user/viewprofilepage/user-id/1839436),

The Atlassian set a hard limit, to protect the Confluence server for "accidentally" overload. If you want to get all the spaces you need to use the **start** properties, as much as you got *size: 500*   
E.g.: [https://confluence.com/rest/api/space?start=500\&limit=500](https://confluence.com/rest/api/space?start=500&limit=500) and [https://confluence.com/rest/api/space?start=1000\&limit=500](https://confluence.com/rest/api/space?start=1000&limit=500) and so on.  
Or you can use type property to **filter** the **global** and **personal** spaces.  
E.g.: [https://confluence.com/rest/api/space?type=global\&start=1\&limit=500](https://confluence.com/rest/api/space?type=global&start=1&limit=500) or [https://confluence.com/rest/api/space?type=personal\&start=1\&limit=500](https://confluence.com/rest/api/space?type=personal&start=1&limit=500) and so.

Cheers,  
Tam?s


Tags: confluence-server

rest-api

server
Is there a way to write down employees tasks in a table during the meeting minutes?
Asked by Tom Sprenger:

Hello network,

we want to put the tasks we define during the meeting minutes in a table to give a better overview. If I am doing that, the system does not link the name and the date with the task. It also gives no notification for the employee and its not written down in the whole overview of open tasks.

I tried it with a table and to just split the side but nothing worked.

Is there a way to put the tasks in a table during the meeting minutes which works as good as when we would write it just in bullet points?


Answers:
author: Daniel Eads
body: Hi Tom, welcome to the Community!

I'm guessing you're doing something like what's show in the screenshot here (I'm using the **Weekly Meeting Notes** template in Confluence for this page). On the left column, you see the Date of the meeting. On the right-most column are the bullets and action items:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/106687i63D0AA0E26656D3B/image-size/large?v=v2&px=999 "image.png")

Is this similar to what you've got going on? You can see that I've added different due dates for each action item on the right side - even though all these theoretically were discussed during the same meeting, the date they're due might be different. The **action item** in Confluence really needs two pieces of information in each item to be successful in the way you've mentioned:

* One or more people assigned to the item (by @mentioning them)
* A due date (using the // shortcut to create it)

Once both those things are there, people will be able to look at the tasks assigned to them in Confluence and see that they're approaching a due date.

You can also make use of the **Task report** macro to display that information on any given page:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/106688i376AF69D73CFFE23/image-size/large?v=v2&px=999 "image.png")Does that help answer your question?

Thanks,  
Daniel

comments: author: Tom Sprenger
body: Hey Daniel,

thank you for your answer, it helped me a lot.

We are doing it now in the form you suggested.

Best regards,

Tom


Tags: cloud
jira software, confluence license number tier inquiries
Asked by EXIMBAY:

Hello  
I have one question, so I am posting.  
Currently, I am using jira software and confluence license with 50 people.  
The number of people has increased to 56, so I think I need to upgrade the number of licensed people.  
It seems that the tier is 50 -\> 100 people.  
Is there any way to upgrade?? For example, if there are 56 people, upgrade to 56


Answers:
author: Nic Brough -Adaptavist-
body: For 56 users, you will need to be on the 100 user tier.
How to implement Jira in search-function of confluence?
Asked by Julian D?nzer:

Hey,  
As a team, we want to use Confluence for overview about recent topics and as a platform to store most important stuff. We would like to implement Jira in the search-function of confluence; that way by typing a tag or any word it should show me not only the results in confluence but as well of Jira. If not, we allways have to switch.  

I checked for apps, but didn't find anything suitable.  

Could you help me? Thanks


Answers:
author: Robby Holtmann_IntraFind Software AG_
body: Hello Julian,

with this app, it is possible to connect (optional/extended) Jira also as another sources like file share, MS 365, and many more. [iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview "Enterprise Search for Confluence")

Let me know, if you like to get furhter information.

comments: author: Julian D?nzer
body: Thanks a lot, Robby!  
do you know, if this is the cheapest way how I can get it?  
![Unbenannt.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/106260i2545CCC5D6098DDA/image-size/large?v=v2&px=999 "Unbenannt.JPG")


author: Robby Holtmann_IntraFind Software AG_
body: yes, it starts at 1.500 usd. But this is the price for our search solution into confluence. To add furhter sources, you will have extra costs. Should we have a call? You can contact me at atlassian@intrafind.com.


author: Julian D?nzer
body: Thanks. Exporting Data from Confluence is free?  
What are the most common sources added?


author: Robby Holtmann_IntraFind Software AG_
body: Yes. iFinder Confluence Search provide a CSV Export (Metadata, storage place, etc.) from search result and also from dublicate search results. Most common sources are Jira and FileShare. Also website content from other portals.


author: Robby Holtmann_IntraFind Software AG_
body: If you like a demo session, please contact me at atlassian@intrafind.com


Tags: cloud
No longer possible to display an image attached to a different page with the new Confluence editor?
Asked by Jim:

The instructions on this page do not seem to do it, <https://support.atlassian.com/confluence-cloud/docs/display-files-and-images/>.


Answers:
author: Davin Studer
body: Yeah, those instruction no longer work. :( Looks like it also shows your most recent images. So, you might be able to trick it into adding the image there by updating the image. If you go to the page that the image is on and go to the attachment section of the page. Then click properties and maybe update the attachment comment. I wonder if that would get it to populate in your recent uploads. I don't have enough images in my instance to get a good test of that.


Tags: confluence-cloud
Does read only group count towards a license?
Asked by Hoc:

Hello,

IF you add users to a group with only read only access to a Space, does that count towards a license?

Thanks


Answers:
author: Thomas Bowskill
body: Hi [@Hoc](/t5/user/viewprofilepage/user-id/4044598)

Yes, it will consume a license if the group is Read-only. You can set up [anonymous access for your site /space](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/), which allows *anyone* to view, but if you want to specify certain people as read-only, then each of them needs a license.


Tags: cloud