youngmon/atlassian-qna huggingface dataset:
confluence upgrade
Asked by KGI SG Admin:

Hi Team,

We received an email about the new version of confluence.

Are we entitle to upgrade our existing version to the latest version.

If yes, could you provide us the steps for the upgrade?


Answers:
author: Vickey Palzor Lepcha
body: Yes - if you are running Confluence for an enterprise , ensure that you have active license.

Download the file and just run it - pretty simple, follow steps as it prompts.

Backups are a part of upgrade - just select yes when it asks .

Ensure all your plugins are compatible with the new version.

comments: author: KGI SG Admin
body: Hi Vickey,

Thank you so much for your prompt response.

i have downloaded the ZIP archive.

what i need to do is just run the installer on below path ?

atlassian-confluence-6.7.2\\atlassian-confluence-6.7.2\\bin\\tomcat8.exe??

Thanks


author: Vickey Palzor Lepcha
body: Nah , just place it here \\atlassian-confluence-6.7.2\\atlassian-confluence-6.7\\ and run the installer.


author: Nic Brough -Adaptavist-
body: No! Please read ALL of the upgrade documentation.


author: KGI SG Admin
body: Hi Nic,

Thanks for the alert.

will go through all the pre-check before perform the upgrade.

Thanks again.


author: Nic Brough -Adaptavist-
body: You can if your licence ends after the release date of the version you want to go to.

Start at <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

comments: author: KGI SG Admin
body: Ok.Thanks
Bypass Confluence log in screen using Application Links
Asked by Jeremiah Michaels:

I am using Confluence for external documentation and want to be able to authenticate in a new window, opening directly to the linked page from my application. Can this be done with Application Links? Our application is using JWT token authentication.


Answers:
author: James Richards
body: Hello Jeremiah,

So, from what I understand you want to open a page of Confluence, with the user already authenticated into Confluence from your external application.

Application Links are for data sharing between Atlassian Applications by REST calls, so think of displaying the status of a Jira issue in a Confluence page. JWT tokens are used for the same. You could grab the storage format of a page, but then it wouldn't have the sweet display we know from Confluence.

So, you can try SSO with Crowd, or use a SAML provider between Confluence and your application. SAML in Standalone Server requires a plugin, in Data Centre it's included.

* <https://confluence.atlassian.com/crowd/overview-of-sso-179445277.html>
* <https://confluence.atlassian.com/enterprise/saml-single-sign-on-for-atlassian-data-center-applications-857050705.html>

Confluence's model is really to have anonymous access provided to the Space for the documentation, it's an inclusive model rather than an exclusive model.

Regards, James


Tags: application-link
Is there a way for me to insert an interactive table (like an Excel Pivot table) into a page?
Asked by Eulises Valdovinos:

I have a file that I have already included a link to in the page. Instead of having users download the file, I want them to be able to apply filters, sort, etc directly from Confluence without having to download it the entire file.

Is that possible?


Answers:
author: Ganesh M
body: Hello all, I am only seeing % Percentages displayed on the Confluence page Chart but not seeing the actual amounts displayed - is there any place for chancing the settings?

comments: author: Andrey Khaneev _StiltSoft_
body: Do you use [Chart](https://confluence.atlassian.com/doc/chart-macro-163415075.html) or [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro) macro?


author: Andrey Khaneev _StiltSoft_
body: Yes it is possible to do with the help of [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on. It has three main macros: [Table Filter](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+filter+macro), [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro) and [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro). Also it is compatible with [Office Excel](https://confluence.atlassian.com/doc/office-excel-macro-375849173.html) macro that displays attached Excel file.

comments: author: Steven Behnke
body: I'm a big fan and big user but it's not quite 'embedded excel' yes?


author: Andrey Khaneev _StiltSoft_
body: Yes, Table Filter and Charts is not an excel like add-on, but it can filter and create pivot tables (and many other things) dynamically from any source table.


author: Steven Behnke
body: Again, big fan, we love the plugin and it helps so much across so many different teams. :)


author: Eulises Valdovinos
body: Thank you for the feedback!

I was able to insert the table and add filters.

Can I edit the cell formatting in a Pivot table?

They are showing as raw numbers (1234), I want to show as dollar qtys ($1,234).


author: Andrey Khaneev _StiltSoft_
body: You are welcome! It is possible to set [thousands separator](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro#HowtousePivottablemacro-Configuringparametersofthemacro) to display values as 1,234, but it is not possible to add prefix.


author: Andrey Khaneev _StiltSoft_
body: Hi [@Eulises Valdovinos](/t5/user/viewprofilepage/user-id/1194162)

Table Filter and Charts uses the same prefixes as source data starting from version 5.2.0.


author: Steven Behnke
body: No. It is not possible.
New user created and cant login
Asked by Dani Coffey:

Users I have added cannot login to Confluence. Can I get some help fixing this issue?

I have

* Created a Confluence space
* Clicked on 'Cog' / **Confluence Administration \> User Management \> Users \& Security \> Users \> Add Users**
* Entered all user details (name, email, password)
* User is then listed in **List Users**
* Click on user and have added them to the **Groups** associated with the **Space**
* **Confluence Administration \> User Management \> Users \& Security \> Space Permissions**

**![Confluence1.PNG](/t5/image/serverpage/image-id/16524i825FC1F4574634DC/image-size/large?v=v2&px=999 "Confluence1.PNG")**


Answers:
author: Vickey Palzor Lepcha
body: Email Address is the username if you log into Atlassian Accounts :p - happy exploring.


author: Dani Coffey
body: Yes - The log says the user has never logged in "LoginCurrent Failed Login Count: 0"

But I see what the issue is now - The username is not the email address!!!!

So i am DUMB, thanks everyone for helping!


author: Vickey Palzor Lepcha
body: In JIRA - I normally go to the user management and RESET CAPTCHA - helps me solve the problem like this. Not sure if it is the same problem.

Have you checked the log while you enter the credentials ?


author: Dani Coffey
body: Yes those Groups have been added. This is the error that's displayed![Confluence2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/16529i1046664EC1A900BC/image-size/large?v=v2&px=999 "Confluence2.PNG")


author: Vickey Palzor Lepcha
body: Does user have the primary groups added to it ? confluence-users ?


author: RianS
body: Did you check to make sure that the groups that the user belongs to is listed under the **Confluence Administration \> Users \& Security \> Global Permissions** and listed with the **can use** permission?

Space permissions shouldn't prevent logging into the system. What error does the user receive when they try to log in?


Tags: login

user-management
Reinstalling Confluence server remembers previous admin account
Asked by tonyjeffreys:

Hi - I recently installed Confluence on my Linux server but managed to forget the details of the admin user account that's set up during the installation process (duh!). So I went ahead and uninstalled and reinstalled Confluence but I ended up at the login step rather than being given the option to create an admin account a fresh. So it seems that the new installation has picked up the user account details from my first installation. Does anyone know how to avoid this from happening? Thanks.


Answers:
author: Igor M.
body: Hey,

What Nic said, but also you don't need to re-install Confluence if you loose admin account you can reset password directly from DB following [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html) KB.

Just make sure you follow one appropriate to your Confluence version.


author: Nic Brough -Adaptavist-
body: You didn't clean out the database (drop all the tables) before re-installing did you?
How to make a tempate with multiple pages from a space.
Asked by Wendy Rosky:

I am setting up a space with multiple pages layout and will like to make these layout as a template for the new users. How do I implement that?


Answers:
author: James Dellow
body: This are some suggestions on this page:

<https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

comments: author: Wendy Rosky
body: Thank you for the link. It works.

My goals is to create a template project page with same names under the project hierarchy. This way is easier to update since it is all under one space. I find out that Confluence won't let you create same name under different projects.

What is the best way to implement. I need to create multiple projects and they should be all the same setup (hierarchy, names ...). The space will give me what I need but I will have maintain all the projects and update all the spaces when needed. Is there better way to do this?
filter child issues of all the epics that are listed on a confluence page
Asked by Deepali Bagul:

Hi,

I need a help regarding JQL search. I am trying to filter the issues that are a child of epics and these epics are all listed on specific confluence page. We are using scriptrunner plugin and also JQL tricks plugin if in case these can be helpful. I was able to filter the epics from confluence page but I couldn't find the child issues of those epics.

Below is the Jql to find all issues( in our case all issues are epics) on a specific confluence page

issueFunction in linkedIssuesOfRemote("query", "pageId=27897571")

this gives me all epics but I need to include issues listed in these epics too.

Thanks in advance,

Regards,

Deepali Bagul


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Deepali Bagul](/t5/user/viewprofilepage/user-id/626339) ,

unfortunately, JQL doesn't work at confluence page link side.

Fabio


Tags: jira

atlassian-marketplace

jql

jql-tricks

scriptrunner
Requesting Demo of Confluence
Asked by Jerry McGee:

How do I get a Demo of Confluence? My organization has 10,000 users.


Answers:
author: AnnWorley
body: Hi Jerry,

I am happy to hear you are evaluating Confluence!

Atlassian works under a different sales structure in that we do not have an outside salesforce or professional services team that would traditionally provide live or onsite product demonstrations.

Product demo videos are available on the [Atlassian YouTube channel](https://www.youtube.com/user/GoAtlassian) and our [Atlassian University page](https://www.atlassian.com/university) offers free product tutorials.

Alternatively, you can also contact one of our [Atlassian Partners](https://www.atlassian.com/partners) who specialize in our products and provide services such as demos, consulting, and installation.

You can find a list of Atlassian Partners located in your area from: [Find an Partner](https://www.atlassian.com/partners/search)

Feel free to follow up with any specific questions I can help with.

Cheers,

Ann

comments: author: Jerry McGee
body: Ann,

Are there any large, Platinum level Partners with DOD experience located on the east coast?

Jerry


author: AnnWorley
body: Good question - I messaged one of the Partner managers and will follow up with you when I hear back.


author: Phoebe Nerdahl
body: Hi Jerry, my name is Phoebe and I manage the government channel partners. I would recommend Rightstar, located in Vienna. They also have cleared folks on staff.

If you reply with your email I would be happy to make an intro.

comments: author: Jerry McGee
body: mcgeej.ctr at jdi.socom.mil

mcgeej.ctr@soc.smil.mil
Indenting Code Block macro inside a numbered list
Asked by Kris_Zawada:

How can one indent a code block macro or image inside of a number list without it automatically creating a next level sub-item?

![ConfluenceIndentCodeBlock.png](/t5/image/serverpage/image-id/16477iAD4FEF838B3ACD08/image-size/large?v=v2&px=999 "ConfluenceIndentCodeBlock.png")


Answers:
author: J_R_ Heisey
body: So are we beyond the near future far enough to reconsider ?


author: Shannon S
body: Hi Kris,

This is not possible within a numbered or bullet list, as the tab feature is expected to create the next level in your list.

It was reported in the past as a suggestion, but we have decided not to pursue this in the near future.

* [CONFSERVER-23458](https://jira.atlassian.com/browse/CONFSERVER-23458)

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Kris_Zawada
body: Thank you for following up. Just wanted to make sure.


author: Peter Leong
body: I found this is possible with "soft" line break, which occurs with **Shift+Enter**.

Soft line break also explains why pasting text blocks into various Atlassian products does strange things to paragraphs and so is good to be aware of.
detailssummary API pagination
Asked by Luis Gonzalez:

Hi!

Congrats for your product.

I?m using /rest/masterdetail/1.0/detailssummary/lines?spaceKey=XXX\&pageSize=99\&cql=label=xxxx

The API answer seems to paginate, but there is no link to the next page... nor parameter to access a page in particular.

{  
"currentPage": 0,  
"totalPages": 3,  
"renderedHeadings": \[

Trying to find a workaround, if \&pageSize=99 added to the url, detailLines returns empty instead of the 30 detailLines that returns without that parameter.

Any suggestion?

Thanks in advance,

Luis


Answers:
author: WW
body: I posted this answer on [this question](https://community.atlassian.com/t5/Confluence-questions/How-to-use-Confluence-API-to-get-actual-data-values-from-Page/qaq-p/617867#U802440), too, but I'll put it here in case someone didn't find my other post.

------------

I was having this same issue, but I figured it out. You should see the totalPages in the first part of the results.

{"currentPage":0,"totalPages":17, etc.

To see more pages, add \&pageIndex=1 to the request to get the next page.

If there are 17 pages, \&pageIndex=16 would be the last page (0 would be what's included in the first page).

Here's what the request would look like to see the second page, using the example, with the additional pageIndex part:

```
/confluence/rest/masterdetail/1.0/detailssummary/lines?cql=type=page&spaceKey=MYSPACEKEY&headings=key1,key2,key3&pageIndex=1
```

comments: author: Luis Gonzalez
body: Thanks BH!


Tags: api

atl-dev

branch

pagination

server
Audit "Profil watching"
Asked by Oliver Schalch:

Hello all,

Is it possible to find out when a user **started** to watch a users profil and also when he **stopped** watch that profile?

Audit Log dont have that information, maybe some systemlog or Database?

Thanks

Oli


Answers:
author: James Richards
body: Hi Oliver,

The audit log only contains Administrator actions, and following a user is not an admin action.

So, having a look at the database the table we're interested in is *follow_connections*, and we'd want something like these two SQL queries

*select follower.username follower, followee.username followee from follow_connections inner join user_mapping follower on follow_connections.follower = follower.user_key inner join user_mapping followee on follow_connections.followee = followee.user_key ;*

But there's no record of date. You could put in user access logging

* <https://confluence.atlassian.com/confkb/how-to-enable-user-access-logging-182943.html>

And then look for

* followuser.action?mode=profile\&username=ozymandias\&atl_token=XXX
* unfollowuser.action?mode=profile\&username=ozymandias\&atl_token=XXX

To catch the dates as well.

Regards, James


Tags: audit

database

log

user
Is it possible to add "links to another server" without uploading to Confluence
Asked by Peter Ulmer:

We use Confluence but our company has more than one server.

I want to link to documents but without uploading them to confluence to avoid redundant content.

My expection / goal:

Link should work same as a link to a web-site.

Klicking on link opens original file stored outside of confluence server

Knows anyone How to?

Thanks Peter


Answers:
author: Sloan
body: Hi [@Peter Ulmer](/t5/user/viewprofilepage/user-id/1193951)

Are you talking about files or confluence pages?

If this is about files it depends on the method. I assume you have hyperlinks to your file storage. And since you can paste any hyperlinks into Confluence this is no big task, and possible. You should discuss this with your IT.

But if you talking about Confluence Pages, you can work with Application Links. Application Links unlock some features to exchange and link information between multiple Atlassian applications. [Linking to Another Application](https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html)You can also always just copy the link to a Confluence Page. You need of course the permission to view the page. :)

Regards  
Niklas

comments: author: Peter Ulmer
body: Thanks!

My question is about hyperlinks to file storage.

I have contacted our IT now


Tags: link

server
No mail after reactivating a user
Asked by Carsten Langenhan:

I have an user, which was deactivated in Confluence for a while. The mail of this user account was deleted by the mail provider and doesn't exist anymore...

Today I've tried to reactive the user in Confluence.

A new mail account was created for the user with an identical mail address - like in the past. I've tried to reset the users password, but no mail was not delivered to the users mail account.

How can I fix this problem? Is there a mail address black list, which I can configure?

Thanks in advance!


Answers:
author: Shannon S
body: Hi Carsten,

Can you confirm what version of Confluence this is one? The answer depends on that. If it's Cloud, I can have a look and see if it's being blacklisted in our mail system.

Shannon

comments: author: Carsten Langenhan
body: Hi Shannon,

it's Atlassian on demand = cloud (<https://testgilde.atlassian.net>)

Regards, Carsten


author: Shannon S
body: Hi Carsten,

Thank you!

I don't want to have you post any further personal information online, so I'm going to email you now in a support ticket to get more details.

Regards,

Shannon
In Confluence, I can select tasks assigned to other users?
Asked by Rab Tait:

I want to use Confluence Tasks for approvals. However, when I test this on published pages, I can select (mark as Done) tasks that are not assigned to me. This seems odd?


Answers:
author: Sloan
body: Hi [@Rab Tait](/t5/user/viewprofilepage/user-id/1193918)

Tasks in Confluence are very simple, you can't restrict the checkboxes.

Have a look at the Documentation: [Add, Assign, and View Tasks](https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html)

Depending on your approval process think about using an add-on: [Confluence apps](https://marketplace.atlassian.com/search?product=confluence&query=approval)

comments: author: Rab Tait
body: Thanks @Niklas Becker. I've read that and to me, when it says you assign a task using the at symbol, I assumed that only the assigned user should be able to interact with that checkbox. If anyone can select or clear the checkboxes, then their value is limited unless I, as an administrator, want to check that every selection has actually been done by the assigned user.

The topic would be more accurate if it said that you can "notify" not "assign", or even add a note explaining the limitation on this.

But thanks, I'll look at add ons for a solution to my approval requirements (I'm developing a ISO 9001 QMS in Confluence and am looking for a simple means of approving processes that is not open to abuse and will stand up to audit). We may just have to do the approvals in Comments at the bottom of pages.


author: Sloan
body: Good luck! This sounds like an interesting project. :)

No, sadly "assigned tasks" only mean that the assigned user finds this task in a personal list and gets notified. But everyone with write permission to the page can still finish the checkbox...


author: Rab Tait
body: Thanks Confluence seems well suited to a QMS. At least Process pages in the QMS will only be editable by those people who need to approve the Process, so I would have a small number of 'suspects' for each should I suspect foul play. Plus rigorous change control is also being established through 'watches' on these pages.

Most users will be view only, as would auditors, and I could always hope that they are not Confluence experts so would be unaware of this risk :-)
Is Confluence 5.8.4 compatible to JIRA Software 7.8?
Asked by Manuel Meinhard:

Hello!

We are evaluating the update of JIRA and Confluence (Server-Versions) at the moment.

If we update JIRA Server from v6.4.5 to current version v7.8 - do we also need to update our Confluence-Server instance (v5.8.4)? I cannot find any information in the documentation about compatibility between the two.

Thanks a lot in advance!


Answers:
author: Sloan
body: Hi [@Manuel Meinhard](/t5/user/viewprofilepage/user-id/1193420)

You can link Confluence 5.8.4 and Jira Software 7.8, they are compatible.

<br />

Only some very old versions of Atlassian Products inherit incompatibilities. See here for the details: [Application links version matrix](https://confluence.atlassian.com/applinks/application-links-version-matrix-779174762.html)

Personal tip: Consider updating Confluence as well in hindsight of the reached end of life.

Cheers  
Niklas


Tags: jira

server