youngmon/atlassian-qna huggingface dataset:
Merging Data from Multiple Projects and Plans
Asked by Curt Cavazos:

I have two questions. Before I get into the questions, here are a few important details:

I am administrator on two Jira plans and a users in third.

Questions:

1. What logon screen would provide a clean view of all recent activities in each of the three (if any)?

2. Am I able to query data from each of the 3 to develop automations and reports?

Thank you,

Curt Cavazos


Answers:
author: Adri?n Garc?a Gonz?lez
body: Hi [@Curt Cavazos](/t5/user/viewprofilepage/user-id/5288518),

Thanks for the details. If I understand correctly what you want is to be able to have a joint vision of the three plans you have mentioned. Understanding that you have access to the three projects, you can have a joint vision with one of these options:

* **Multiproject plan** : You can create a new plan that includes all three projects, so that you will see all three projects in one. <https://confluence.atlassian.com/jirasoftwareserver/discover-advanced-roadmaps-for-jira-1044784153.html>
* **Multiproject Dashboard** : You can also create a dashboard and include some of the gadgets offered by Jira that allow multiproject. <https://community.atlassian.com/t5/Jira-Service-Management/How-to-create-overview-dashboard-for-Multiple-projects/qaq-p/1504616>
* **Multiproject Kanban Dashboard** : In addition, a Kanban dashboard where you include all three projects in its filter will also give you a view of all three projects together. <https://community.atlassian.com/t5/Jira-questions/KanBan-board-across-multiple-projects/qaq-p/1317097>

I have left links for you to explore each option in more depth.

And as for your second question, to make automation rules that include all three projects you must be a Jira administrator, because when the rule includes more than one project it is managed from Jira Administration \> System \> Automation. <https://community.atlassian.com/t5/Jira-questions/One-automation-multiple-projects/qaq-p/2291755>

I hope that any of these options will satisfy your needs, best regards!


Tags: data-center

jira-data-center
Manual or Scheduled automation to remove description content from all issues within a project
Asked by Michael Dimitriadis:

Hi All, I hope someone can help. This may seem like a peculiar ask, but I have a use case.

I'm trying to create an automation script which will remove the text in every issue within a project.

I've tried a few approach, I think using smart values is the way to go... but I'm not sure.

Here's were I got to...

![Screenshot 2024-07-04 162500.jpg](/t5/image/serverpage/image-id/333536iEB75589D5738AB82/image-size/large?v=v2&px=999 "Screenshot 2024-07-04 162500.jpg")

![Screenshot 2024-07-04 162712.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/333543i6F8A90282301048E/image-size/large?v=v2&px=999 "Screenshot 2024-07-04 162712.jpg")

![Screenshot 2024-07-04 162752.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/333542i8784D4DD8EDCAA33/image-size/large?v=v2&px=999 "Screenshot 2024-07-04 162752.jpg")

*nb... i've tried with and without advance.*

... any help would be amazing! I'm really stuck on this one I'm not sure how to resolve the reported issue.


Answers:
author: Tim Kopperud
body: Hi [@Michael Dimitriadis](/t5/user/viewprofilepage/user-id/2000450), welcome to Atlassian Community.

If I understand you correctly you need to clear the description field. If it is another field, simply replace "description" below with the correct field.

You might try something like this. No branching is needed.

In the scheduled trigger make the JQL filter include this: **AND desciption IS NOT EMPTY**

Then simply create a task like this, as in Edit issue -\> Description:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333548iA06603AEF55AA8F3/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333547i393592B75272DBC7/image-dimensions/465x342?v=v2 "image.png")

You might want to remove the check for sending notification.

TimK

comments: author: Michael Dimitriadis
body: So simple! Thanks [@Tim Kopperud](/t5/user/viewprofilepage/user-id/492874) that worked perfectly.


author: Tim Kopperud
body: Great it workes for you [@Michael Dimitriadis](/t5/user/viewprofilepage/user-id/2000450), and thanks for accepting the answer.

TimK


Tags: cloud

cloud-automation

jira-cloud
Field custom type
Asked by Andrey Ivanov:

Hello!

When creating an issue in Jira, I want there to be text before the description that cannot be changed, how can this be implemented, example in the screenshot

![Screenshot 2024-07-04 174938.png](https://community.atlassian.com/t5/image/serverpage/image-id/333529i470790C630E0BFCC/image-size/large?v=v2&px=999 "Screenshot 2024-07-04 174938.png")


Answers:
author: Trudy Claspill
body: Hello [@Andrey Ivanov](/t5/user/viewprofilepage/user-id/5459964)

You have tagged your post as Jira Service Management. Do you want that text displayed on a form the Customer uses to submit an issue, or in the Create Issue dialog that a licensed Jira user or Jira Service Team Member sees when logged into Jira?


Tags: cloud

custom-field

jira-service-management

jira-service-management-cloud
Issue Types Don't Appear in Backlog
Asked by Daniel Bensadoun:

Hi,

I use a company-managed project and a Scrum board.

In the Backlog, I don't see issues of certain types: Bugs \& Tasks even though such tickets exists in the project with the Backlog status.


Answers:
author: Tim Kopperud
body: Hi [@Daniel Bensadoun](/t5/user/viewprofilepage/user-id/5068978), and welcom to the Atlassian Community.

It can be several reasons for issue types are not shown in the backlog. You might first confirm that the issue types are included in the Board filter.

If you navigate to the board settings, you will under General see something like this

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333533i0321E6360CC881E7/image-size/large?v=v2&px=999 "image.png")

If you press the "Edit filter query", do you see the issue type in the result list?

-TimK

comments: author: Daniel Bensadoun
body: When pressing "Edit filter query", I see all relevant types of issues in the result list.


author: Tim Kopperud
body: OK, if the filter displays the issue types missing, we know the types are comming into the board though still not shown.

When you state "in the backlog", do you mean the board named Backlog or do you have a column named backlog in the Active sprints board?

TimK


author: Nicolas Grossi
body: [@Daniel Bensadoun](/t5/user/viewprofilepage/user-id/5068978) Welcome Are you sure that are not assigned to any sprint ? Are you sure that filters are correcto for those issues ? Are you sure that the condition to show the issues in backlog are meet ?

HTH

Nicolas

comments: author: Daniel Bensadoun
body: Yes to all 3 questions.


Tags: cloud

jira-cloud
Slack Integration: How do I edit the notification settings for jira updates.
Asked by swat09:

Whenever I update something on Jira, it sends a notification to a Slack channel that includes my vendors as well. I want it to use my Jira user name and not my slack user name in order to maintain anonymity. How can I change that.


Answers:
author: Gaurav
body: Hi [@swat09](/t5/user/viewprofilepage/user-id/5421077)   

If you are open for 3rd party, You can try[http://slackjira.com/](http://slackjira.com/%20) for the same, we have solved this problem for lot's of companies  
We also provide custom workflow or changes whatever you require


Tags: cloud

jira-cloud

slack
Can project be created as template so other users could clone it?
Asked by Sobirdzhon Tokhtakhodzhaev:

I'm Lead QA Automation Engineer. I've created Next js based full stack application. It's publicly available on GitHub and Docker Hub. Its purpose is to exercise different test automation frameworks for beginning QA testers. On top of that it will be useful if QA students could learn Jira workflow. I wonder if I could create Jira tickets (Features, User Stories, Subtasks etc.) as project template with descriptions having Acceptance Criteria written. So QA students could clone it and start testing and move ticket statuses within Sprint Cycles and create Bug tickets if they find bugs. This way they will be able to learn using Jira and Confuence.


Answers:
author: W_Diehl _Litew8 GmbH_
body: Hi [@Sobirdzhon Tokhtakhodzhaev](/t5/user/viewprofilepage/user-id/5536354)

the idea you mention of setting up a project including issues and using it as a custom project template was the idea behind our addon [**'Project Templates for Jira'.**](https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=overview) The addon allows to clone a project, including version, issues, components and more and create a custom project template out of it. You can even decide who gets permission to create new projects for each template inidividually.

Since you are using**Jira's free version, the addon is free for you** as well.

Without the addon you can only create issues in via automation rules but not clone whole projects.


author: Trudy Claspill
body: Hello [@Sobirdzhon Tokhtakhodzhaev](/t5/user/viewprofilepage/user-id/5536354)

Welcome to the Atlassian community.

Jira does not provide a native single click solution to clone a project and all the issues in it. Also note that non-administrator users can create only Team Managed projects, which are stand alone projects. To ensure consistency you would need your users to be using Company Managed projects.

You could use Automation Rules as suggested by [@Dani?l](/t5/user/viewprofilepage/user-id/1375055)

You could also consider third party apps that add cloning functionality to Jira.

[https://marketplace.atlassian.com/search?hosting=cloud\&product=jira\&query=Clone](https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=Clone)


author: Dani?l
body: My suggestion would be to use a project template and a global 'Automation rule' to create the set of issues. Make use of 'Templates' --\> 'Clone issue to another project'.

Another option might be "import data to a new project" --\> option CSV".

Hope this steered you to a viable option.


Tags: cloud

jira-cloud
Any option to by-pass Atlassian guard ?
Asked by Prasanna subramaniam:

Dear Atlassian community,

Can you please suggest the below approach is feasible (or) not ?

- We are planning to use Atlassian products - JIRA , Confluence and Bitbucket and need to connect to Azure AD for authentication. From the Atlassian documents we could infer that we need Atlassian Guard to connect connect to Azure AD.

Is there an option to connect to Azure AD without Atlassian Guard (any option to By-pass it).

Your suggestions will be greatly valued.

Thanks,

Prasanna Subramaniam


Answers:
author: Dave Mathijs
body: HI [@Prasanna subramaniam](/t5/user/viewprofilepage/user-id/5529388) welcome to the Atlassian Community!

Short answer: No.

comments: author: Prasanna subramaniam
body: Thank you for the response . Will any LDAP authentication work ?


Tags: cloud

jira-cloud
email notifications
Asked by Kamil Askerov:

Salam. I have problems with notifications. When other person in my company disable email notifications(in photo), thay still get the notifications. How to disable notification for selected person? Also I disable notifications for all projects.

![not.png](/t5/image/serverpage/image-id/333508i805D5A7CA35C738D/image-size/large?v=v2&px=999 "not.png")


Answers:
author: Trudy Claspill
body: Hello [@Kamil Askerov](/t5/user/viewprofilepage/user-id/5483207)

What email notifications are they getting?

Emails sent by Automation Rules are not governed by this setting.

Emails of filter subscriptions are not governed by this setting

Emails from Service Management projects to Customers are not governed by this setting, I believe.

comments: author: Kamil Askerov
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) thank you for your reply. And how to disable this email notifications?


author: Trudy Claspill
body: If the user is receiving emails from a Send Email action in an Automation Rule, that action would need to be changed to not send the email to that user.

If the user is receiving emails from a saved filter subscription, then the subscription needs to be changed so that user is not subscribed.


author: John Funk
body: Hi Kamil,

It depends on the notifications. Some are built in to Jira such as notifying the assignee.

comments: author: Kamil Askerov
body: [@John Funk](/t5/user/viewprofilepage/user-id/7148) Thank you for your reply. And how to disable all this notifications?


author: John Funk
body: You can't disable those built-in Atlassian notifications.


Tags: cloud

jira-cloud
Send custom email on selecting Group value in custom Group Picker on Transition screen in JIRA DC
Asked by Digvijay Singh Gehlot:

Hi Community,

I have added a custom Group Picker field on a transition screen.

I want to send a custom email after currentUser selects the value in custom Group Picker field and then clicks on Transition Name button on Transition screen.

And is there a way to send individual emails to each user (present in Group) after performing the above action?

How can we configure this in JIRA Data-center by using either scriptrunner, post-functions, JMWE app, or JIRA automation?

As I am new to customizations in JIRA, it would be a great learning for me.

Thank you.


Answers:
author: Stefan Salzl
body: duplicates

<https://community.atlassian.com/t5/App-Central-questions/Send-custom-email-on-selecting-Group-value-in-custom-Group/qaq-p/2745114>


Tags: automation

cloud

jira-data-center

jira-software-data-center

jmwe

post-function

scriptrunner
Problemas com o uso do Filtro em Projetos > Quadro
Asked by Cibele Silva Alves:

Hey! I'm trying to use the filter in Projects \> Board. But the filter is not bringing the reporters. I have an administrator profile and my profile is the only one that does not contain the information and does not give the option to look for new reporters.


Answers:
author: Luis Felipe Studzinski Santos
body: [@Cibele Silva Alves](/t5/user/viewprofilepage/user-id/5536310)

I'm not sure I can understand your problem with the information provided. Is it a Kanban or Scrum board? What is the filter? Can you send me a screenshot? Key points: The filter is the brain of the board, in addition to mapping the statuses in the columns. Don't forget that I fear the subfilter if it is a Kanban board.  
See this article or provide more information.

<https://www.atlassian.com/br/software/jira/guides/boards/tutorials#find-and-create-jira-board>

comments: author: Cibele Silva Alves
body: ![filtro jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/333573iE0CEA0F54FFE7FEE/image-size/large?v=v2&px=999 "filtro jira.png")


author: Luis Felipe Studzinski Santos
body: [@Cibele Silva Alves](/t5/user/viewprofilepage/user-id/5536310)

Here you can find out how to use the filter for Jira Work Management projects. Check in the user management if the user "Fabio" or "F?bio" is registered. Or choose the "FA" icon, if this is Fabio.

<https://support.atlassian.com/jira-work-management/docs/filter-items-to-find-what-you-need-in-your-project/>

I did a test project and apparently Jira accepts both with and without accents, but it is better to check if the user exists.

![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/333579i4E0B9C49C688F90B/image-size/large?v=v2&px=999 "Screenshot_2.png")


author: Cibele Silva Alves
body: This is very strange, I used user management if the user is "Fabio" or "F?bio" and even then I didn't bring it, it wouldn't just be him, there are others that don't appear either.


author: Luis Felipe Studzinski Santos
body: [@Cibele Silva Alves](/t5/user/viewprofilepage/user-id/5536310)

The reporter is the one who creates the task. The person responsible is the assignee. Are you not mixing up the concepts? See if it is located at the top of the filter in "Assignee".


author: Cibele Silva Alves
body: In both cases, it doesn't bring people to me, I have tasks for which the person is the reporter, but when I want to search for their tasks through the filter, it doesn't bring them to me.![filtro jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/333717i3FCA700DCC4A6BD8/image-size/large?v=v2&px=999 "filtro jira.png")![relator fabio.png](https://community.atlassian.com/t5/image/serverpage/image-id/333718iC3A0DCB34A22A55F/image-size/large?v=v2&px=999 "relator fabio.png")


author: Luis Felipe Studzinski Santos
body: [@Cibele Silva Alves](/t5/user/viewprofilepage/user-id/5536310)

Hello,

Unfortunately I don't have any other suggestions. I hope you are successful in solving your problem.


Tags: cloud

jira-cloud
Create jira task: Unexpected token < in JSON at position 1
Asked by Oleg Matiunin:

I have been successfully using api v2 for more than a year to create Jira tasks in a project. Without changing anything - today the create request stopped working. I can't understand what the problem is.  

jira ulr = '<https://my-domain.com/rest/api/2/isue/>'  
**Node.js:**   

<br />

**const response = await fetch(JIRA_URL, {**   
**method: 'POST',
headers: {**   
**'Content-Type': 'application/json',
Authorization: \`Bearer ${jiraToken}\`,
},
body: JSON.stringify(issuerConfig),
})**   

Where

issuerConfig is js object like :   
**{**   
**fields: {**   
**... standart data that worked before many years**   
**}**   
**}**


Answers:
author: Mohamed Benziane
body: Hi,

Can you share the json that you are using ?


Tags: jira-unknown-hosting-type

unknown-hosting-type
Board calendar display of deadlines without checklists
Asked by Dunja Ladhib:

Hi there,

I'm wondering if there's a filter option to show only the deadlines of the main tasks/cards without showing the subtasks/checklists in the board calendar.

Many thanks!


Answers:
author: Brittany Joiner
body: [@Dunja Ladhib](/t5/user/viewprofilepage/user-id/5340256) if you have Trello Premium, i think you can use Workspace Calendar view which only shows card due dates, if i recall.

Just create a workspace calendar and use the filter to select only the board in question, and then you should see only cards and not checklists due dates (unless that changed recently).

comments: author: Dunja Ladhib
body: Thank you [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) that works :)


author: Brittany Joiner
body: [@Dunja Ladhib](/t5/user/viewprofilepage/user-id/5340256) woohoo! Glad to hear it! Feel free to accept this answer if it helped - that way folks who are looking for the same can see there is a solution in here!

EDIT - just saw you did that already! Thanks!
filter/sort
Asked by Abdelrahman Ghoniem:

when i filter members in trello it now shows me active status on the filter button not the number of tasks


Answers:
author: Benjamin
body: Hi [@Abdelrahman Ghoniem](/t5/user/viewprofilepage/user-id/5340229) ,

You mention Trello. Possibly, it might be better to post your question in troll product group instead on the Jira Software group.

If it is about Jira software, it might be good to show a screenshot of what you are referencing to.

-Ben

comments: author: Abdelrahman Ghoniem
body: ![Screenshot 2023-10-16 014854.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/286385iDA389B8D0D957ED1/image-size/large?v=v2&px=999 "Screenshot 2023-10-16 014854.jpeg")


Tags: cloud

jira-software

jira-software-cloud
Calendar view across multiple boards and display of checklists
Asked by Julia.Grabenweger:

Is it possible to create a calendar view for a workspace (multiple boards) and the view will also directly show the deadlines of the checklists?  
In the calendar view for one board this is possible, only I have not found a solution for multiple boards.

I am glad to hear about a solution.


Answers:
author: Brittany Joiner
body: [@Julia.Grabenweger](/t5/user/viewprofilepage/user-id/1322475) as far as i know this isn't possible for workspace calendar views. Funnily enough [I just answered a question where someone was looking for a view that DIDN'T show the checklist item due dates](https://community.atlassian.com/t5/Trello-questions/Board-calendar-display-of-deadlines-without-checklists/qaq-p/2505116#U2505930), and i sent them to workspace calendar ? So I am seeing why this might be difficult for Trello to implement.
Label Filter
Asked by dima_css:

While filtering cards using some exact label it was mentioned full amount of cards. Now there is just phrase "Active". Where is the total amount? Is it "such" system's update or just bug ?


Answers:
author: Brittany Joiner
body: [Per comment in here](https://community.atlassian.com/t5/Trello-discussions/Filter-hit-count-in-the-filter-menu-is-gone/td-p/2504894), this is fixed now! Thanks [@Andrea Crawford](/t5/user/viewprofilepage/user-id/1248191) !


author: Andrea Crawford
body: [@dima_css](/t5/user/viewprofilepage/user-id/5339950) Thanks for writing in about the filter button updates. We're working on restoring the card count to the button, so this should work as you expect again very soon.
Como integrar minha planilha de Excel no trello?
Asked by S?rgio Ricardo Abr?o:

Estou explorando o trello mas deparei com um ponto limitador. Preciso que trello importe minha planilha de Excel. Essa planilha ? um ponto central da minha cl?nica. Algu?m j? passou por esse desafio e poderia me passar sua experi?ncia? Obrigado


Answers:
author: Alex W
body: Hi [@S?rgio Ricardo Abr?o](/t5/user/viewprofilepage/user-id/5339861) - welcome to the Community!

There is no way natively to import a CSV or XLSX file into Trello. I recommend looking through our Power-Ups to see if any can do what you're looking for: <https://trello.com/power-ups/search?q=import>


Tags: ms-excel
How to set it to display the original text when editing, instead of the preview effect?
Asked by yunlu:

It now seems to display a real-time preview of Markdown. This is inconvenient, for example, when I want to edit the format or copy Markdown text outside the site.

Can it be set like before, showing the original Markdown code when editing the text, and using Markdown to format the text only after saving the changes? How to operate? Thanks.


Answers:
author: Dreamsuite Mike
body: You can turn off the new editor by going to <https://trello.com/labs> and switching off WYSIWYG editor.

It is worth also passing your feedback on to Trello:

<https://trello.com/contact>

comments: author: yunlu
body: Thank you for your answer; it's very helpful. That's the setting I was looking for.

It seems like it can't be found from the settings page? I will try to pass this to Trello.
Would it even be worth trying to find out why Atlassian believes I'm in Russia or Belarus?
Asked by ATP Office:

My first reaction was that the email is fake and I'm being phished. Then I came here.

I mean, how is location even being determined? I'm on a shared hosting plan from a company in Virginia. Haven't the foggiest idea where the server that I'm sharing a tiny sliver of is located but I guess that I have always assumed it is located in the United States.

About to check out the data export link and keep it moving though. I like to keep things simple. Peace. ??


Answers:
author: Alex W
body: Hey [@ATP Office](/t5/user/viewprofilepage/user-id/5339804) - please definitely reach out. You can raise a ticket at <https://trello.com/contact>