youngmon/atlassian-qna huggingface dataset:
Limitation of reading or editing
Asked by Kirsten Pehl:

Hello everybody,

We are using Confluence as a space to document our business processes and to give some more information on our company.

On the main page (a description and introduction of our processes) all users/colleagues are only allowed to read, so that on the other pages (the processes) among the main page they are only allowed to read, too. On some pages we need to allow individual users to edit the page, but this is only possible if they are allowed to edit the main page. This means that they are allowed to edit every single page in the whole area, what we do not want to.

Is there any possibility to allow somebody to edit a single page whithout giving him or her the permission to edit all pages in the specified area?

If it is important, we are running on version 7.10.2.

Thanks in advance!

Kirsten


Answers:
author: Huwen Arnone _Deiser_
body: I think you should discuss this with your system administrator. Otherwise, if you realize there's a lock icon at the top of each page, there you can grant permissions to specific users:

![confluence permissions.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/154652iA22F7D5CCFFB95CC/image-size/large?v=v2&px=999 "confluence permissions.JPG")

comments: author: Kirsten Pehl
body: Thank you for your answer!

We use this permissions already and that's the problem I'm talking about.

![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/154673iB71BE764315F9B98/image-size/large?v=v2&px=999 "Unbenannt.PNG")

On the main page ("Prozessdokumentation") my colleagues are only allowed to read, but some colleagues should get the possibility to edit for example "A - Managementprozesse". It is possible to give them these restrictions (like in your picture) but in practice it's not working, because they are not able to edit (the edit button is missing).


Tags: confluence-server

server
How to get access to our old data in Confluence after our subscription ends?
Asked by Ajoy Prabakar:

We had subscribed for an Confluence Cloud enterprise plan last year. We however discontinued the subscription based on our business needs. How to access to our data which we created in Confluence ?


Answers:
author: Nic Brough -Adaptavist-
body: You do not. Your system was shut down and the data removed soon after your subscription ended.

It will have been backed up, but I don't know how long an ended system is retained for in the backup cycles.

You could raise a support request with Atlassian, but you may have to subscribe to a new system to provide a place for restoration


Tags: cloud

confluence-cloud
how can locate "Create from Template" in specific page
Asked by helen.wy.wan:

When using "Create from Template", it is restricted to select "Space Key"and i can't select the page which are not "Space Key",how can i select those page?


Answers:
author: Shannon S
body: Hello Helen,

Welcome to Atlassian Community. It's nice to have you join us.

The space key field determines which space the page will go under when you create it. Additionally, when I make a page using this macro, I can confirm it will create the page as a child of the page containing the macro.

Can you help me understand what you're trying to do exactly? You mentioned you were trying to locate a page. Are you trying to find a page you created using the macro?

I look forward to hearing from you!

Take care,

Shannon


Tags: cloud

confluence-cloud
Smart Links Not Appearing for Other Users
Asked by Cate Vieira:

Hi there,

I have smart links embedded on a page, and they are smart for me, but display as the regular URL for other team members.

I am unsure how to proceed as it works for me and some of my coworkers, but the display for a smart link doesn't work for others. This means they can't get context for what the link is for.


Answers:
author: Jessica
body: Hello again Cate! Glad to see you here. :)

<br />

The SmartLinks embedded on the page, as it is working for you and some coworkers, it is possible that could be something related to permissions for other users to see it, but we would like to understand the behavior for those who can't see it.

When it is displayed for other members as a regular URL, it would be a hyperlink only, or a URL link on a card, for example?  

Generally, this happens to restricted pages, where users who don't have access to see the same, instead of seeing the SmartLink for those pages, see the URL link, often seen inside a card too.

Additionally, if a user does not have access or permissions to see the content from the link, for example a Google Sheets link, it will not resolve into a SmartLink for those users.  
If they have access to it, it should start working again once they connect to preview it.  

If the users are by any chance not logged in, they wouldn't be able to see SmartCard links due to this bug: [Link Object Resolver doesn't work for Anonymous users.](https://jira.atlassian.com/browse/CONFCLOUD-68023)  

If none of the scenarios shared applies to your case, Cate, please let us know!  

Hope to hear from you soon!  
Jessica


Tags: cloud

confluence-cloud
Input error in Chinese form
Asked by Nick:

The first step

![??2021-07-13 15.03.30.png](/t5/image/serverpage/image-id/151123i5D7BB89D41EA6036/image-size/large?v=v2&px=999 "??2021-07-13 15.03.30.png")

The second step

![??2021-07-13 15.03.06.png](/t5/image/serverpage/image-id/151124iA7587F8BDB2560E9/image-size/large?v=v2&px=999 "??2021-07-13 15.03.06.png")


Answers:
author: Ollie Guan
body: ????????????????

comments: author: Nick
body: ?????????????????????????????


author: Ollie Guan
body: Chrome?Firefox?????????

?????????

![QQ??20210713171324.png](https://community.atlassian.com/t5/image/serverpage/image-id/151156iF6ABA9CB004B7D65/image-size/large?v=v2&px=999 "QQ??20210713171324.png")


author: Nick
body: ??macos 12?safari?

??????????????????????????macos 12?????


author: Nick
body: ?ipad os 15?safari????????


author: Ollie Guan
body: Report a bug or suggest a feature and tracker for your tickets!

<https://jira.atlassian.com/secure/Dashboard.jspa>


author: G subramanyam
body: Hi [@Nick Zhang](/t5/user/viewprofilepage/user-id/4474656) welcome to the Atlassian community.

I see that behavior frequently with confluence tables. Simply, hover your computer mouse once or twice over the grids to display the entire cell.

Save the page and check it should be displaying the full cell and table.

Stay safe and stay healthy.

comments: author: Nick
body: Thank you very much for your reply. I didn't merge the tables. Table misplaced when entering Chinese. When entering Chinese, press the space bar to select the text at the end of input.


Tags: cloud

confluence-cloud
File Preview Issue
Asked by Yang Wanzhong:

File that upload to confluence page cannot be previewed


Answers:
author: Ollie Guan
body: Hi [@Yang Wanzhong](/t5/user/viewprofilepage/user-id/4469434) ,

What type of attachment? ms-office related?

comments: author: Yang Wanzhong
body: Yes. Word, PPT, Excel


author: Ollie Guan
body: Is there any error message? Please upload a screenshot for analysis.


author: Yang Wanzhong
body: No error message. I uploaded the file on page and choose "Show as link". There is no reaction from confluence and nothing happen when I click the link.


author: Ollie Guan
body: Try to use View File Macro

<https://confluence.atlassian.com/doc/view-file-macro-170494360.html>
How can you use Jire/Issue Filter macro to display Description and Acceptance Criteria?
Asked by Sandra Lawrence:

I do not know enough about the JQL to understand how to report a list of my own issues displaying Description and Acceptance criteria?


Answers:
author: Benjamin
body: Hi [@Sandra Lawrence](/t5/user/viewprofilepage/user-id/4448641)

If you are looking for issues created by you,

JQL: reporter = "Sandra Lawrence"

If you are looking for issues assigned to you.

JQL: assignee = "Sandra Lawrence"

This will help you search the issues but you still need to choose which fields to display. After you have enter the JQL command, there will be an area with display options. Choose Description and Acceptance criteria.

Hope this helps

comments: author: Sandra Lawrence
body: Hi there - that part I already know. What I am wondering can I display the contents of columns 'description' or 'acceptance criteria'.

Thanks!


author: Benjamin
body: Hi [@Sandra Lawrence](/t5/user/viewprofilepage/user-id/4448641) ,

You can display the description column. If the acceptance criteria field populates when searching in columns to display, then it can be displayed as well.

Attach is a screen shot of where to configure it.

Hope this helps.![Screen Shot 2021-07-13 at 4.02.40 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/151266i7389696B5625ED40/image-size/large?v=v2&px=999 "Screen Shot 2021-07-13 at 4.02.40 PM.png")


Tags: cloud

confluence-cloud
Stop emails for mentions
Asked by Scott:

I regularly get added to Confluence docs with an at-mention but I don't want to be emailed when it happens. How do I shut that off?


Answers:
author: Andy Heinzer
body: Some users that come across this post are confused by the responses. This question was originally posted to the Jira section of Community, but it clearly asks about Confluence.

For Jira: {#toc-hId--556519129}
-------------------------------

This can be done by going to your user avatar \> Personal Settings. On this page you can uncheck the box for "Someone mentions you" and you will not receive mentions made within Jira. This is the view as shown in Dora's screenshot on this thread.

For Confluence: {#toc-hId-1930993704}
-------------------------------------

This is not currently possible for end users to configure. There is an existing feature request for this over in [CONFCLOUD-25479](https://jira.atlassian.com/browse/CONFCLOUD-25479).


author: C_ Derek Fields
body: You can't - the purpose of @mentioning you is to force an email to you. If you could turn it off, it would defeat the purpose.

comments: author: Scott
body: How do we link to a person's profile in our documents without using a mention? As in "for help on this part of the project talk to \<link:thisGuy\>".


author: C_ Derek Fields
body: You could use a hyperlink to the profile rather than an [@mention](/t5/user/viewprofilepage/user-id/732788).


author: Benjamin
body: Hi [@Scott](/t5/user/viewprofilepage/user-id/4374786)

Find the "thisGuy" in the people list and click on "ThisGuy". Copy the link and places on the confluence page. Edit the link with a display text of "ThisGuy". Then hit publish to save the page.

Hope this helps.


author: Scott
body: Is there a shorthand for that or are we talking about opening each person's profile page to copy-and-paste the URL?


author: Benjamin
body: No shorthand. Need to get the link to the person's profile.

Otherwise, the at mention is the shorthand version.


author: Dora Lukin
body: hi, [@C_ Derek Fields](/t5/user/viewprofilepage/user-id/41090)

I found this option in the profile settings. After testing it, it seems to stop emails for mentions.

![mentions.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/151136iABD727B12CDE63A9/image-size/large?v=v2&px=999 "mentions.PNG")

thank you


author: Scott
body: [@Dora Lukin](/t5/user/viewprofilepage/user-id/4065511) That looks like exactly what I want but I can't find it in my profile. How did you get to those settings?


author: Dora Lukin
body: I went to the user icon (Your profile and settings), and then Personal Settings.

One thing though, I only tested it in Jira software, not in Confluence. so not sure if the same setting is applied to both.


author: Dora Lukin
body: [@Scott](/t5/user/viewprofilepage/user-id/4374786) I did some testing and the jira Personal settings doesn't seem to affect confluence notifications, so my bad, the Personal Settings I mentioned will not be useful for your case.


author: Scott
body: Okay, thanks for checking [@Dora Lukin](/t5/user/viewprofilepage/user-id/4065511)


Tags: cloud
usuarios sin licencia pueden usar macro de b?squedas?
Asked by ferrarof@sancristobal.com.ar:

Tengo configurado el acceso de usuarios sin licencia. Con esta configuraci?n habilitada los usuarios pueden ver las macros de busqueda y las que filtran por etiquetas?

En mi caso pareciera que no pueden.


Answers:
author: Benjamin
body: Hola [ferrarof@sancristobal.com.ar](/t5/user/viewprofilepage/user-id/3712166) ,

Piensa que te refieres a usuarios an?nimos. Solo pueden ver en base a qu? acceso se les da. Si solo tienen acceso a un espacio y no a otros espacios, no podr?n ver los resultados provenientes de otros espacios de la macro de b?squeda.

-Ben

comments: author: ferrarof@sancristobal.com.ar
body: Hola, si le di acceso a un espacio, pero el buscador que tengo dentro de ese espacio cuando accede un usuario an?nimo no funciona, no realiza b?squeda no trae nada. La b?squeda es siempre sobre el espacio que tiene acceso el an?nimo. LA idea es permitir buscar en ese espacio a usuario sin licencia confluence.


author: Benjamin
body: Gracias. ?Qu? macro de b?squeda est?s usando? ?Existe alguna restricci?n en la macro por etiqueta o espacios?


author: ferrarof@sancristobal.com.ar
body: utilizo el livesearch apuntada al espacio an?nimo, sin otros filtros o restricciones.


author: ferrarof@sancristobal.com.ar
body: es para destacar que no estoy hablando de usuarios anonimos, sino de usuarios sin licencia que no es lo mismo.


author: Benjamin
body: Gracias por aclarar sobre los usuarios an?nimos y sin licencia. Actualmente, los usuarios sin licencia tienen acceso de solo lectura.  
Los usuarios sin licencia no pueden realizar una b?squeda  
Los usuarios sin licencia no pueden acceder al directorio del espacio  
Los usuarios sin licencia solo pueden acceder a los espacios si tienen los enlaces directos.


Tags: cloud

confluence-cloud

macro
How do I remove the dog face at the top of my boards?
Asked by Karl Wetzler:

A dogs face has appeared at the top of my board. It is right near the menus, so when I accidentally mouse over it it pops up and displays something.

I can't get rid of it, and I don't want a dog face on all my boards.   

Any suggestions?


Answers:
author: Pavel Junek
body: Hi [@Karl Wetzler](/t5/user/viewprofilepage/user-id/3102229),

I would say that now the Trello dog face is no longer visible.

Pavel


author: Iain Dooley
body: [@Karl Wetzler](/t5/user/viewprofilepage/user-id/3102229) that's Taco, the Trello mascot. It's where product updates appear. There's no way to get rid of it.

comments: author: Karl Wetzler
body: I've clicked through all the links on his popup. So it's like a notification except I can't clear it by reading the message?

How is it different to the notifications icon on the right?


author: Iain Dooley
body: [@Karl Wetzler](/t5/user/viewprofilepage/user-id/3102229) once you've read everything, it kind of ducks down, then pops up if you mouse over it.

It's different from the notifications on the right in that it's product release updates from the Trello team only, more like a company newsletter except that you can't unsubscribe from it.
????????????, ??????,??????? ???? ????????? ? ??????? ?????? ??? ?? ????????????? ? ????????? ?? ???
Asked by ????????? ??????:

????? ?????? ? ?????????, ?? ????????? ?? ??????? ? ???? ?? ??????? ? ???????? ?????? ?????, ?? ????????? ?? ??????? ???? ?? ?????????


Answers:
author: ????????? ??????
body: ?????? ?? ??????. ?????? ?? ??????????? ?? ???????, ????? ? ????? ????
How to remove a guest from trello board?
Asked by Jonathan Duketis:

I understand that there is a solution to this questions although the solution is not working for me.

My steps:

--\> Home

--\> Teams/\<my_organization\>/Members

--\>Guests (151)

--\>Filter by Name

--\>remove guest(s) from board(s)

e.g. After I have removed 2 guests, the total guest number reduces to 149...

--\> I then refresh the page or click back to the home page...

--\> View the guests again and it remains as 151 guests... The guests I removed before have not saved or taken affect.

Is this a bug?? or am I missing a save button somewhere?


Answers:
author: Jonathan Duketis
body: So I found out the answer...

<br />

Apparently you need to have a paid subscription to be able to do it now...

Good old 'software is free to begin with and once everyones using it, then slap a subscription on it and limit their functionality'...


author: Iain Dooley
body: [@Jonathan Duketis](/t5/user/viewprofilepage/user-id/3102178) someone else reported the same (or very similar) bug the other day, I recommend doing a screen recording and sending it to support@trello.com

useloom.com is a good free screencasting tool

comments: author: Jared Banz
body: I'm having the same issue. This appears to be a bug. Any updates on how to remove a guest from a Trello board?
??? ?????? ???? ?? ???????? ???????????
Asked by ???? ??????:

?????? ???? ?????????? ? ??????. ?? ? ???????? ?? ?? ?? ??? ???????????


Answers:
author: Pavel Alexeev
body: ?????? ????. ?????? ?? ????????????:  

??? ????? ??????????? ???????? ??????????? ? ??????.  
??? ????? ? ????????? ?????????? ?? Mac ? iPhone.   
?? ? ?????, ????? ? ??????? ?? ??????????? Mac, ??????????? ???????? ??????? ?? ?????, ? ?????? ????? ????? 5 ?????????? ?? ???? ???????? ?? ?????????? (??????? ?????). ? ??? ????? ????? ??? ????...  

??? ??????? ????? ?? ???? ??????????? ????????? ????????????  

(?? ? ? ?????? ????? ?? ????????????? ?? ???????? - ???? ? ??????? ?? ?????, ?? ????? ???????? ?? ???. ? ????? ??? ???????? - ?? ?? ???????)


author: Jodi LeBlanc
body: ???????????? [@???? ??????](/t5/user/viewprofilepage/user-id/3101458) , ?? ????????? ??? ?????? ?? ???????????? ???????, ??? ???????. ?? ????? ?????? ????????? ???? ????? ????????????? ?????. ?????????

<https://help.trello.com/article/793-receiving-trello-notifications>
How can I add Kindle highlights to a Trello Board?
Asked by maxim dedushkov:

I would like to add my Kindle highlights to my Board. There is a share function o the Kindle where you can share the highlight by email. Although when sending to the Board's email address nothing happens (when I send the highlight from the Kindle to my gmail address I get the highlight).

Any idea why does it happen and how to fix this?

Thanks.


Answers:
author: Leah Hodges
body: Try opening a card, it worked for me. Kindle is a very useful gadget. I have read a lot of books on my Kindle because it is comfortable. You just need to download the book and the kindle mounts the book automatically and it appears in your library. It was a little bit hard for me to choose what Kindle to choose. There a lot of Kindles that on the first look are the same but are different. I found a site that is based on information about Kindles and other types of e-books and it helped me to choose the one that I would like. I have chosen the Kindle paperwhite because I think it is the best.  
-----------------------------------------------------------------------

[pickmyreader.com](https://pickmyreader.com/comparison-shopping-kindle-oasis-vs-kindle-paperwhite/)


author: Iain Dooley
body: [@maxim dedushkov](/t5/user/viewprofilepage/user-id/3101243) have you ever successfully created an email on the board from the share function in the kindle app? What I've found with the email to board function is that it will sometimes apply a grouping to emails that means even an archived card will have new comments added to it, rather than creating a new card (as such I gave up on the email to board feature as even missing a single email makes it a non-starter for most applications).

You should still be able to see the comment being added in the activity feed if this is the case.

You might also find that the email is too long or has a large attachment which would prevent it from being added if I recall correctly


author: Jodi LeBlanc
body: Hi [@maxim dedushkov](/t5/user/viewprofilepage/user-id/3101243) Try opening a card and going to the share option to see the card email address. Does it work with emailing a card (instead of the entire board)?

comments: author: maxim dedushkov
body: I really want to add it to the board since those are highlights for my research that I would like move around independently


Tags: highlight

kindle

share
Can't Change Permission
Asked by Jonathan Trinham:

I've added another member to one of my boards, but I can't change their permission to admin, even though I have Admin permissions myself.

Can anyone help me to solve this? Is there a reason I can't change the permission of the other account.

I have access to the other account as well if that helps.


Answers:
author: Kay Pearse
body: I have the same problem. I know this is a year old so I will be interested to see if anyone answers. What do you mean by a virtual member.


author: Iain Dooley
body: [@Jonathan Trinham](/t5/user/viewprofilepage/user-id/3100814) usually this means that they're a virtual member -- are you sure you got the correct account?
Not receiving notifications for due tasks
Asked by Jyoti Rama Das:

Not receiving notifications on email and app for due tasks


Answers:
author: Mike
body: Hi Jyoti,

Yes you need to either be a member of the card, or watch the card (or the list or the entire board!). Once you opt in to notifications, those will come through as you expect: <https://help.trello.com/article/793-receiving-trello-notifications>


author: alfredbuehler
body: You might have a look at this:

<https://community.atlassian.com/t5/Trello-questions/Deadline-reminding/qaq-p/914670#M8745>
How do I add members to a team
Asked by Brandon Mason:

I'm trying to add a team member. I type their email address and it says there's no one here by that name. Invite them. But invite them isn't a link. That's not very helpful, is it? And isn't invite them what I was already trying to do?![trello-team-add.png](/t5/image/serverpage/image-id/52825i31A16F7395E9BB3F/image-size/large?v=v2&px=999 "trello-team-add.png")


Answers:
author: Torben_trello
body: The search field shown in the screenshot can only used to search for existing team members. You can invite team members via the green "Invite Team Member" button on the members page to invite them. Please note that you must be a team admin in order to be able to invite new users to the team: <https://help.trello.com/article/715-inviting-people-to-an-organization>
How I can filter unread cards on Iphone?
Asked by alireza eskandarzadeh:

I expect Trello does not shows checked cards again and only show new comments or cards.


Answers:
author: Iain Dooley
body: [@alireza eskandarzadeh](/t5/user/viewprofilepage/user-id/3098535) what do you mean by "unread cards"?

comments: author: alireza eskandarzadeh
body: I mean those cards that I have not seen their comments yet.


author: Iain Dooley
body: [@alireza eskandarzadeh](/t5/user/viewprofilepage/user-id/3098535) Any cards you're watching will cause a notification for any comments, whether they mention you or not. On the mobile app, in the notifications section, you can choose All, Me or Comments.

The Comments section will show all comments on cards you're watching, Me will show only comments that mention you or cards/boards you have been added to or removed from.


Tags: filter

unread