youngmon/atlassian-qna huggingface dataset:
Is there a plugin to create confluence pages from word files?
Asked by Luis Juan G?mez Mart?:

I have a word file where I have ordered the content by headings and I would like to have it uploaded to my Confluence as different pages.  
Do you know if there is a plugin that creates pages in Confluence according to the file headings?


Answers:
author: Ashley Hudson
body: Heya [@Luis Juan G?mez Mart?](/t5/user/viewprofilepage/user-id/4842176) ,

So this functionality exists within the OOTB for Confluence by doing a word import. If you are on jira cloud, then you can use the "split by heading" function which creates a new page based on the heading levels in the document! Please see the documentation below:

<https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html> (near to the bottom of the page)

Kind Regards,

Ashley Hudson

comments: author: Francisco Gomez Balastegui
body: Hi, the office connector you are talking about it is Data Center.

We are talking about confluence cloud.

This functionality in confluence cloud have been deprecated.

Thanks


author: Sushant Verma
body: Hi [@Luis Juan G?mez Mart?](/t5/user/viewprofilepage/user-id/4842176)   

The Office Connector allows you to import Word documents and create one or more Confluence pages from the content.

You can create a single page, or divide the contents up into multiple pages, based on the headings in your document.  

Please follow below document :   

<https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>  

Regards,  
Sushant Verma


Tags: cloud

confluence-cloud
About the relationship between the attached file and the entity displayed on the confluence page
Asked by ?? ?:

Even if you delete the attachments on the Confluence page,  
Even if you delete the attachments on the Confluence page,  
The entity remains. You can refer to "Other operations" ? "Attachment" ? "Files" on each page. In that case, since the entity of the attached file remains, which entity is related to the image file displayed on the page? It becomes difficult to understand. Is it possible to get the relationship between the attached file displayed on the page and the entity using the API?


Answers:
author: marc -Collabello--Phase Locked-
body: Attachments in Confluence are versioned, and so older versions of attachments may keep existing.


Tags: cloud

confluence-cloud
Page Properties Report does not update correctly
Asked by henrik_gerdtsson:

We are experiencing problems with the Pate Properties Report macro. Changes to the Page Properties does not update in the report. Most of the time the preview in the Report is correct but once the page is saved the result is not correct. It takes several hours for the report to display the correct information. I have tried

* to force the reload of the page to ignore any cached data.
* rebuild the index in several different ways.
  * From the UI.
  * Remove directories on the server to [rebuild from scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html)
* upgraded the plugin to the one shipped in 7.19.4.

It still does not work. It takes several hours for the Report to display correct data.

![Report-not-updated.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/235017iE3D47920DB788688/image-size/large?v=v2&px=999 "Report-not-updated.JPG")

Is there anything else I can try to get this to work?


Answers:
author: Mirek
body: Hi [@henrik_gerdtsson](/t5/user/viewprofilepage/user-id/4539203) ,

Is there any difference in behavior if you put your page properties table in a different position? (horizontally vs. vertically)? Do you put page properties and report macros on the same page? Does it happen only on specific page or not working for more pages?

comments: author: henrik_gerdtsson
body: I have tried with page properties and report on the same page as well as on different pages. In one space the report on the top page collects properties from several child pages. Changes on child pages are not displayed on the parent report.

The most obvious is when they are on the same page.

I have not tried different positions.

It does happen on several different pages. One of our users reported the problem in one of his spaces. I have reproduced the problem in my personal space on our test environment on a different server.


Tags: confluence-server

server
How to structure a large Confluence page to reduce possible merge conflicts?
Asked by Vivian Richter:

While it is clear how to resolve Confluence merge conflicts, as described here: [Concurrent Editing and Merging Changes](https://confluence.atlassian.com/doc/concurrent-editing-and-merging-changes-144719.html)

I am wondering if there are "best practices" to prevent the frequent occurring of merge conflicts. It seems that even though Confluence should only detect issues when people edit the same area on a page, issues even appear if I try to separate areas.

Does somebody understand better the details of the merge? For example, would it help to add more headings or something else? Any suggestion welcome.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Vivian Richter](/t5/user/viewprofilepage/user-id/5055457) welcome to Community!

I would say the best practice to avoid merge conflicts is to **not** disable collaborative editing. That way, people can see in real time what someone else is editing.

Is there a particular reason you have disabled collaborative editing on your instance? That might help understand your use case.


author: Vivian Richter
body: Thank you, this feature is not accessible for me. Admins are elsewhere and in my understanding, this feature has been disabled because it lead to performance issues.


Tags: confluence-server

server
many WARN log messages on [struts2.dispatcher.mapper.DefaultActionMapper]
Asked by oliverwi:

These are the two types of WARN log messages I get since I upgraded to 8.0.2

2023-01-16 20:46:27,968 WARN \[http-nio-8090-exec-9\] \[struts2.dispatcher.mapper.DefaultActionMapper\] cleanupActionName nice page did not match allowed action names \[a-zA-Z0-9._!/\\-\]\* - default action index will be used!

2023-01-17 11:21:32,778 WARN \[http-nio-8090-exec-4\] \[struts2.dispatcher.mapper.DefaultActionMapper\] cleanupNamespaceName /display/\~oliver did not match allowed namespace names \[a-zA-Z0-9._/\\-\]\* - default namespace / will be used!


Answers:
author: oliverwi
body: Update:

I switched off logging for this warning by adding debug level to ERROR for

```
struts2.dispatcher.mapper.DefaultActionMapper
```


Tags: confluence-server

server
External user access to Jira and Confluence
Asked by Gautam Kandpal:

We need to give external company access to our Confluence and Jira and our aim is to do this without setting them up with our domain accounts. BUT - they must ONLY have access to a specific Jira project and specific confluence page.


Answers:
author: Shubham Burghate
body: Hi Gautam,

Please try this marketplace app if it helps you :

[https://marketplace.atlassian.com/apps/1220441/external-share-for-jira?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1220441/external-share-for-jira?tab=overview&hosting=cloud)

Regards,  
Shubham Burghate


author: Harald Seyr
body: Hi [@Gautam Kandpal](/t5/user/viewprofilepage/user-id/5124162)

For Confluence, there is a rather new feature currently in beta phase that seems to be pretty close to what you require: [Invite guests for external collaboration \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/)

Regards,

Harald


Tags: cloud
What to do if the "Link Google Drive Account" button is unresponsive.
Asked by joshua bensimon:

I am using Trello on Chrome.

I enabled the Google Drive Powerup.

When I try to "Create and Attach" a Google doc it prompts to Authorize.

However, the green "Link Google Drive Account" button is unresponsive.

Any tips to resolve this?

Thanks.

![Screen Shot 2022-01-12 at 19.20.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/177458iCAEBCD2F6BCA62F9/image-dimensions/289x290?v=v2 "Screen Shot 2022-01-12 at 19.20.43.png")


Answers:
author: joshua bensimon
body: Resolved.

It may have been related to Cookies.

<https://help.trello.com/article/1093-enabling-localstorage>
The menu bar is blank! What do we do?
Asked by Ela Brown:

We have a client using and copying our Trello boards in Chrome (which we require for some other reasons), and when he attempts to open the menu bar, it's just blank, like this:   

![trellomenu.png](/t5/image/serverpage/image-id/177443iBC747735461EF537/image-size/large?v=v2&px=999 "trellomenu.png")

Any guidance here? I've suggested clearing his cache. When I open the same board, even on my personal Chrome account with no connection to my work machine, the menu works as intended.  

I'd appreciate any guidance here. Thank you so much, in advance!


Answers:
author: Michael Pryor
body: Woah! That is definitely some kind of glitch. I agree with you that a cache reset is a good bet, and also, I'd have them try it in an incognito window to rule out extensions. Also could have them try a different browser.


Tags: menu
Team member roles and load
Asked by Alexander Mironov:

Hi all,

I have a couple of questions which are actually related to each other.

1) I want to assign team member to a role he plays in a specific card: leader / deputy / tech.consultant / etc.

2) I want to calculate total load for each team member taking into account the load for each role: leader = X units, deputy = Y units etc. It will help me to balance load among team members.

Is it possible to do?

Thank you!


Answers:
author: Alexander Mironov
body: Hi,

is my demand unique? I guess that such requirements might be solved in Trello?
Card Colors
Asked by Gip:

Hello! I love the card color title feature. However, the colors on the titles will often go away, leaving just a preview/line of color. Any tips? I refresh and re-install and the problems continue to occur


Answers:
author: Michael Pryor
body: Are they just getting toggled between full card cover and header card cover?

See this part of this doc:

"You can display Card Colors as a card header (left), or change the entire color of the card (right). "

<https://blog.trello.com/card-covers-and-colors>

comments: author: Gip
body: ![trello cards.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/177887iF4A5ABA8C86D5211/image-size/large?v=v2&px=999 "trello cards.jpg")

Thank you for the quick response. Btw, I am in Google chrome. I had not used covers before lol. So that's not the issue. I would use the cover feature but it makes everything bold. I refresh my screen and the issue will resolve and then it will be an issue again. Maybe you can see in the photo. The car 'Abby' under done has a Red Line. I would love the entire card to be Red. I made one card a Orange Cover, under doing, Write up, and it works. Does it have the set up of Card Color-Use First label? Thanks so much


author: Michael Pryor
body: That red line is a label. If you click on it you will see the name of the label.   

You can't make labels be the full color of the card but you can change the color of the card as you did.


author: Gip
body: OK, I was using the Card Colors for Trello extension. Is this no longer supported?


author: Gip
body: <https://chrome.google.com/webstore/detail/card-colors-for-trello/nodlpencjjlohojddhflnahnfpfanbjm?hl=en>


author: Gip
body: <https://trello.com/c/y3ymD3ke/54-colored-card-backgrounds-based-on-the-label>


author: Michael Pryor
body: Oh! I don't know. Trello didn't make it so not sure how it works.


author: Gip
body: gotcha, looks like I am not the first to have this issue. <https://community.atlassian.com/t5/Trello-questions/Easy-changing-colors/qaq-p/1340969>


author: Gip
body: just in case anyone else is having this issue. Try this google extension

<https://chrome.google.com/webstore/detail/trello-card-colors/gnofggopjcccippphnjmajelmklljmhl/related?hl=en>

works so far
Trello renewal
Asked by Kotresha B:

Currently we have enterpise trello subscription and renewal date is 23 JAN 2022 but we have to renew it immedialty without activating atlassian access SSO , it it possible to renew only Trello subscription for now and later will enable atlassian SSO?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Kotresha B](/t5/user/viewprofilepage/user-id/1457099) ?

Due to the question around billing I would recommend getting in touch directly with Trello Support as they'll be able to walk you through the options and if possible sort the renewal out for you. You can raise a support ticket here \>\> <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
Trello renewal without Atlassian SSO- urgent support please
Asked by Kotresha B:

Currently we have enterpise trello subscription and renewal date is 23 JAN 2022 but we have to renew it immedialty without activating atlassian access SSO , it it possible to renew only Trello subscription for now and later will enable atlassian SSO?

Team-urgent support I need please because renewal date is very near.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Kotresha B](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1457099) ?

It looks like you've got a duplicate question but in case you check this one, please see my recommendation below...

Due to the question around billing I would recommend getting in touch directly with Trello Support as they'll be able to walk you through the options and if possible sort the renewal out for you. You can raise a support ticket here \>\> <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Kotresha B
body: [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) I am not getting any response from Billing and Sales teams, I have created support requests but no luck so I am worried about renewal!

Do you have direct contact of Sales/billing team from Trello ? It helps please!


author: Laura Holton _ACE Rotterdam_
body: Just to double check, have you checked your spam folder? There have been cases where response to tickets have been automatically sent to spam.

Unfortunately, the main way to reach Trello is through raising a ticket, there is no direct line as such. Someone I will loop into this conversation is [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) who may be able to check on the status of your ticket.


author: Kotresha B
body: [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) I need urgent support ,

We have Trello subscription and I want link this Trello enterprise to Atlassian account first.

Our Atlassian orgnisation is not anabled with SSO but Trello running with SSO currently so If I try to link Trello to Atlassian organisation its giving this error message-

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/178096i7A90E7EA8504C4CC/image-size/large?v=v2&px=999 "Capture.PNG")

Your Trello Enterprise, **Weir Minerals**, has SSO enabled but not enforced.

The Atlassian organization **Weir Group PLC** does not have SSO enabled.

By linking the two organizations, your Trello Enterprise will adopt **Weir Group PLC**'s SSO settings, which means SSO will not be enabled.

To keep SSO enabled, [set up SSO for Weir Group PLC before linking.](https://admin.atlassian.com/o/4ebe5745-8c2e-40d6-a2a1-474837c2c987/saml)

So If I go ahad and Link Trello to Atlassian org what will happens to Trello users while log in?

Please help me urgent


author: Alex W
body: Hi [@Kotresha B](/t5/user/viewprofilepage/user-id/1457099) - I can see we have responded to you already internally on TRELLO-98665.
Missing comments
Asked by Mehmet Serdar Falay:

![Ekran Resmi 2022-01-12 16.01.50.png](/t5/image/serverpage/image-id/177410iFC767CB8E648B6AC/image-size/large?v=v2&px=999 "Ekran Resmi 2022-01-12 16.01.50.png")![Ekran Resmi 2022-01-12 16.02.07.png](/t5/image/serverpage/image-id/177411iCEFD4D21976B72E2/image-size/large?v=v2&px=999 "Ekran Resmi 2022-01-12 16.02.07.png")At the bottom of our card, comments icon shows 16 comments on the card but when we open the card there are only 3 of them. Even when I press 'Show details' button it doesn't show any other comments besides these three, but it shows any other activity in detail. We discussed with team members and every one remembers commenting on the card, but a lot of them are missing. We tried to delete existing ones too, but couldn't. So; did we accidentally (if that's possible) deleted those comments? If so, why are they still showing up on card and how can we recover them?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Mehmet Serdar Falay](/t5/user/viewprofilepage/user-id/4705193) ?

Welcome to the Community! How strange, this could potentially be a little glitch, I would recommend raising a support ticket directly with Trello Support so they can take a look at the backend for you.

You can raise a support ticket here \>\> <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
Workspaces, Guests and Command Libraries
Asked by Lyndsey Fletcher:

Hello community!

I am hoping someone can tell if this solution would work.

My business is Planning and Productivity. We have our own designed planning method. Historically we have sold paper planners but there has been a demand for an automated digital planner to support our method.

I have already developed this with all of the associated rules....now I just need to figure out how to share that....

Will this work....

Create a standard plan workspace.... Have one planner board per client (board guest) put the rules into a command library... share the library with board guests?

Many Thanks


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Lyndsey Fletcher](/t5/user/viewprofilepage/user-id/4471984) ?

It's a really interesting question and great use case for command libraries! Currently, only users in the same Trello Standard or Premium Workspace can see and use your shared libraries. This means clients who are board guests wouldn't be able to see and use the shared library.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Lyndsey Fletcher
body: Thanks [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) any advice for a solution at this time?


author: Laura Holton _ACE Rotterdam_
body: A manual process would be to potential create a document that the client can follow to set up their own commands within their boards.

The other option is to add them as users of the Workspace but that could create issues around information security. Unfortunately the command library has been developed more for internal teams within a workspace/organisation rather than external collaboration.

I'd also consider raising a feature request as I'm sure there's many members that would love this functionality. To do this I'd recommend reading Trello's guide on how to submit a feature request here \>\> <https://help.trello.com/article/724-submitting-feature-requests-for-trello>
Business continuity Dry run
Asked by balamurugan.ganesamoorthy:

Hi Team.,

This is about the trello product where need to discuss about the Business Continuity Dry run.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@balamurugan.ganesamoorthy](/t5/user/viewprofilepage/user-id/4074712) ?

Is there anything we can help you with?

All the best,

Laura


author: balamurugan.ganesamoorthy
body: Hi.,

Is there anyone available to discuss about this.?

comments: author: Nic Brough -Adaptavist-
body: About what? You have not explained the problem/question,
Variables
Asked by Lyndsey Fletcher:

Hello community. Can anyone tell me if there is a variable I can use for current week of the year? So I want to be able to create a rule that says something like if week of the year is equal to the current week of the year then move the card to a new list? Many Thanks


Answers:
author: Vero Rivas
body: Hi [@Lyndsey Fletcher](/t5/user/viewprofilepage/user-id/4471984)

Look at this post, maybe can help you

<https://help.trello.com/article/1159-arithmetic-in-date-variables>

Cheers


author: Lyndsey Fletcher
body: [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) Thank you - I have done it!
How to stop downloads on Mac
Asked by Jen Ballentine:

I've recently got a Mac and it's driving me crazy! Everytime I try and open an attachment in trello it downloads it, I don't want it to do that. I just want to preview it. When I use on my chromebook I have no problems. Also I have to do attachments on my chromebook rather than MAC too.

Does anyone know how I can change this?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Jen Ballentine](/t5/user/viewprofilepage/user-id/4704763) ?

Welcome to the Community! Hmm that's a strange, I work on a Mac myself but I usually get a preview image before manually downloading. Couple of questions if you don't mind me asking...

* What type of file attachment keeps causing the automatic download?
* Have you tried a different browser... does it cause the same response?

In general, you can preview image and video attachments within Trello without having to download them by clicking on the thumbnail of the attachment from the card back to open the preview. However, other file types, like .pdf or .doc cannot be previewed.

Let's see if we can get to the bottom of ths for you ?

All the best,

Laura
Help me delete a workspace
Asked by Karen Fisher:

A workspace was created under my login. There are no boards in this workspace. I want to delete it. Whatever was created in the past was for an 2017 event that never took place.

The button to delete the workspace is greyed out, even after I retype its name into the field as instructed.

How can I delete this?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Karen Fisher](/t5/user/viewprofilepage/user-id/4703975) ?

Welcome to the Community! Hmm that's strange, are you able to test this on a different browser in case there is something interfering with it (like Michael points out)?

I would also recommend raising a ticket directly with Trello Support here - <https://trello.com/en-GB/contact> - this way the team can take a look at the backend for you and try to identify the problem.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Michael Pryor
body: Are you able to login in an incognito or private window and try again? I'm not certain but if I had to guess there could be a browser extension or something interfering with the code that checks that you typed the name correctly in the box before enabling the button.


Tags: workspace