youngmon/atlassian-qna huggingface dataset:
How to know if a plugin is used
Asked by PaulaA:

Hi,   
i am trying to find all pages that use a plugin (LaTeX in this case) and I have tried with

macroName: LaTeX but I have no results (not sure if the spelling has to follow some rules besides the case sensitive) and also with a query:

select spaces.spacekey, content.contenttype, content.title, content.contentid, bodycontent.body  
from bodycontent, spaces, content  
where spaces.spaceid = content.spaceid and content.contentid = bodycontent.contentid  
and bodycontent.body like '%LaTeX%'

This query gives me some results but I don't see where the plugin is used.

Do you know any other way to figure this out? I am testing the 6.14.2 version and currently using the 5.7.5. In both cases, the macroName search is not helping

Thanks!


Answers:
author: PaulaA
body: Hi [@PaulaA](/t5/user/viewprofilepage/user-id/2285945) ,

You can get the list of pages, where the macro is used from the Administrations -\> **Macro Usage** section. This is the native confluence functionality.

![community9.png](https://community.atlassian.com/t5/image/serverpage/image-id/56396i40C855BE40FB9A7C/image-dimensions/473x252?v=v2 "community9.png")

Regards,

Sravya

comments: author: PaulaA
body: Hi @\[deleted\]

Thanks! I can see it in the new version :)


Tags: confluence-server

server
How to embed (dynamic link?) simple text from one confluence page to another.
Asked by Maciek Martyniuk:

I want to embed (dynamic link?) simple text from one confluence page to another.

So when I hit it update button, the text will save on page_1 and then will also update on another page_2 with the same content.

For example I have this sentence on Page_1 that i would like to insert on Page_2:

(I am not technically skilled, but that's how i imagine it could look like, i do't know the proper command)

Page_1: \<dynamic link\>Remeber to register for an eye test this week!\</dynamic link\>

and that copies the same content to another page --\>

Page_2: \<dynamic link feed\>Remeber to register for an eye test this week!\</dynamic link feed\>

Please let me know if there is any way to create one simple text sentence that automatically feed content on another page.

Best,

Maciek


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Maciek Martyniuk](/t5/user/viewprofilepage/user-id/2861157) ,

You can use a [Include Page](https://confluence.atlassian.com/doc/include-page-macro-139514.html) macro to update content in multiple pages at once. In the scenario you have described, you need to create page_3 and include it in Page_1 and Page_2 to update the link or text or anything you wish to.

Hope this works!

Thanks

Sireesha


Tags: iframe

link

macro

text

widget
Removing Title of page from PDF Export
Asked by Eby Panicker:

I would like to export my Confluence pages with the Title of the page suppressed.

For example, if the page title is "\<####\> My Documentation", where \<####\> is a variable part. During exports, "\<####\> My Documentation" is first printed and then the rest of the content is present and I do not want this title to be printed.

I came across the following PDF Export Stylesheet

.pagetitle h1 { display: none; }

But in addition to hiding the title, it hides all the heading of type H1. Is there any way to achieve the required result?


Answers:
author: Jes?s Jorge Mu?oz
body: Hello Eby,  

I believe the code you posted works on Confluence Cloud, but not in Server version. You can replace it by this one:

```
h1.title-header{
    display: none;
}?
```

comments: author: Daniel Fietta
body: This works perfectly. Thank you!


Tags: confluence-server

export

pdf

server

title
GDPR compliant analytics
Asked by Charlotte Yasin:

Hi all,

I?m currently on the search for an analytics tool that allows me to track page views in Confluence (Server version). This tool needs to be GDPR compliant. I?ve looked at some of the Plugin, but most of them would not be GDPR compliant. I also saw the option with google analytics, but this is only for Cloud version.

If anyone has an suggestions / tip I would be greatful!

Thanks, Charlotte


Answers:
author: Mattia _bitvoodoo ag_
body: Hello,

Since this old request was dug up and since someone might come across it looking for the same solution. Here is a list of possible analytics solutions in the Marketplace that note to be GDPR compliant.

[Analytics Insights for Confluence](https://marketplace.atlassian.com/apps/1224381/analytics-insights-for-confluence)

[Google Analytics for Confluence](https://marketplace.atlassian.com/apps/1216514/google-analytics-for-confluence-page-view-tracker-reports)

[Viewtracker - Analytics for Confluence](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence)

Best regards,  
Mattia


author: Aron Gombas _Midori_
body: It may not completely meet all your needs, but the tracking of views and updates in [Better Content Archiving for Confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter&tab=overview) supports two ["data privacy" switches](https://www.midori-global.com/products/better-content-archiving-for-confluence/data-center/documentation/configuration#data-privacy) which can be used to hide the identity of the last viewer and the last updater.

When turned on for the viewer only, it looks like this:

![anonymized-page-status-indicator.png](https://community.atlassian.com/t5/image/serverpage/image-id/265783i8950B71F1420AD3D/image-size/large?v=v2&px=999 "anonymized-page-status-indicator.png")
Where to save big video files to be presented in confluence
Asked by Gal Fatal:

Hi,

Working on premise with confluence ,1000+ users.

Looking for solution to present big videos in Confluence (2G file size each)

Any recommendation / alternatives / warning about loading big video files ?

Thanks

Gal


Answers:
author: Shannon S
body: Hello Gal,

Thank you for contacting us!

Storing such large files on Confluence is definitely possible, but not recommended. It really depends on your Confluence server. There is a lot to consider, such as how much memory you have allotted on the server and in Confluence, the limits of any proxies that you might be using, and if you were be able to upload such a large file from your network within the timeout limit. If you aren't sure, you might want to speak to your network and server admins.

Have a look here for information on attachment size in Confluence:

* [Configuring Attachment Size](https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html)

Otherwise, we recommend users store such large videos on a video site, like YouTube or Vimeo. You can embed these videos in Confluence using the [Multimedia Macro](https://confluence.atlassian.com/doc/multimedia-macro-228622735.html).

Regards,

Shannon

comments: author: Prashant Karakanagoudar
body: Hi Shannon,

Is there any way we can embed videos uploaded in SharePoint to Confluence page?

Can you please share with me the steps or link on how to achieve this?

Regards,

Prashant


author: Shannon S
body: Hi Prashant,

You would need some way to host files publicly in SharePoint as YouTube does. You'll want to look more into SharePoint's documentation or a related community.

There may also be an add-on in Marketplace, so have a look at the available [SharePoint add-ons](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=sharepoint). I hope this helps!

Take care,

Shannon
Welcome email while inviting users
Asked by samy smiles:

Is there any way we can edit the Confluence welcome email to be more specific.

The title should say something like "**Company Name** .**Pvt** .**Ltd** " has invited you to join the Confluence-site: instead of "**My** **Name**" has invited you to join "companysite.atlassian.net".

Thanks


Answers:
author: Jack Brickey
body: Hi [@samy smiles](/t5/user/viewprofilepage/user-id/2671019) , this is not configurable.


Tags: cloud

confluence-cloud
How do I check the deleted users?
Asked by Shine Shao:

Hi There,

I have deleted some of our inactive JIRA users, but now I need to check how many and who have been deleted, is there a way for me to check it?  

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: The admin audit log will tell you that a user was deleted, but you can't get information about the user - you deleted them, so it's all gone


author: Shine Shao
body: Hi [@Shine Shao](/t5/user/viewprofilepage/user-id/2003182) ,

Yes, you will be able to get the details of the deleted users from auditlog. Navigate to Jira **settings** and **Audit log**

![auditlogs.png](https://community.atlassian.com/t5/image/serverpage/image-id/56353i8554BEC605D74B2A/image-dimensions/483x234?v=v2 "auditlogs.png")

Regards,

Sravya

comments: author: Shine Shao
body: Thanks @\[deleted\] for the quick reply, I checked the Audit log but the associated users has become a "Former User":

![WeChat Screenshot_20190603161518.png](https://community.atlassian.com/t5/image/serverpage/image-id/56369i93D9FB807243AEA4/image-size/large?v=v2&px=999 "WeChat Screenshot_20190603161518.png")However I need the user email so I can add them back.

Do we have any further ideas?


Tags: atl-gruland

cloud

confluence-cloud

jira
Confluence how to restore deleted page?
Asked by Murad Magomedov:

How to restore deleted page in Confluence? I cant find where are Space Tools \> Content Tools and Trash


Answers:
author: Ignacio Pulgar
body: You'll need to count with Administer Space permission in the space from which you need to recover the page.  

If you have that permission, you will find a cog icon in the bottom-left corner. Click on it, and then you will find what you are looking for.


Tags: restore
Recover site from database
Asked by vitanetworks:

Recently I lost my Confluence VM, it was accidentally rolled back to an earlier snapshot where Confluence had yet to be installed.

The database however, PostgreSQL in my case, was--*is*running on a different server and is basically unscathed.

I have done this only once a long time ago but I remember that when I selected a database previously used, even if there was no actual content on it, the setup assistant would clear out the database: I needed an actual backup in addition to the database.

Is there some way that the database can be imported into a new instance at least? Or, do the newer versions have support for this? The version I was using wasn't very old. It was most likely 6.12--if the installer in the central downloads network share was used.

Thanks!


Answers:
author: Andrew
body: Hi [@vitanetworks](/t5/user/viewprofilepage/user-id/1202655) ,

Look here <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

But I suppose without folders it may lost attachment files.

B.R.

comments: author: vitanetworks
body: Thanks for answering! It's a nice ending to my day.

I finished setting the server up earlier today though, complete with automated backups, certs and reverse proxies, DNS, this time on another OS.

Luckily enough, that is if you can pass laziness as luckiness, even though the license has been already renewed for the first year and it's halfway to the second year; it was still on *staging* period (that's code for almost empty) and it wasn't that big of a loss specially because after having finished setting it all up, I took an iPad I rarely use to read some docu on Atlassian Crowd and I saw the Confluence app, opened it *just to sign it in quickly to the new server* and to my surprise the app still had the session from the trashed server going on.

I put it into airplane mode before it tried connecting bc the domain name and the directory are the same and the new Confluence could accept the login and sync back emptiness to it. I then manually copied whatever pages were available and paste them in another app, export is not an option in Confluence. #FeatureRequest

Got some of the lengthiest pages back! ?I probably have all the assets too, I designed them myself: I'm not a graphic designer...or a webmaster for that matter, so those two hours spent per image, designing/learning/obsessing... I made sure to be backup up AF ! ?

Thanks again!


Tags: confluence-server

server
I have current software and cannot remove the watermarks when printing in Smart Draw
Asked by Don Oehmke:

I have a current license for SmartDraw2019 and I cannot print without the watermarks appearing.


Answers:
author: Andrew
body: Hi [@Don Oehmke](/t5/user/viewprofilepage/user-id/3274565) ,

I suppose better ask in marketplace support [https://marketplace.atlassian.com/apps/1216805/smartdraw-diagrams-for-confluence?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1216805/smartdraw-diagrams-for-confluence?hosting=cloud&tab=support)

B.R.
Unable to Login to Confluence
Asked by Chris Sannini:

Our former Confluence admin left the company a year ago, after that we had no problem accessing the Confluence pages and content we created. However, about one month ago we are no longer able to access the Confluence site and we are no longer able to reset the password. The existing admins for the Confluence site do not know the existing name and password so they can reset a user


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Chris Sannini](/t5/user/viewprofilepage/user-id/613534)

You can restart your Confluence like is shown here <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>, setting up the recovery password for admin account
In Confiforms, how to update a field value without updating computed fields and IFTTTs?
Asked by fbunting:

I have a form that has a some informational fields (like Product Family), and some computed fields (Formulas), and IFTTT actions. I would like to update the value for one of the informational fields for a handful of records. I know how to to this using the REST API, but this triggers a Modified event, which causes the computed fields to update as well, and executes the IFTTTs.

Is there a way to avoid this? I.e., is there a way to update the value for a field for a number of records, without triggering the Modified event?


Answers:
author: Alex Medved _ConfiForms_
body: You cannot update the field and not trigger an onModified event - that is not possible.

However, you can setup your IFTTT rules to execute when a certain condition is met (only) - a certain field value changes or transitions from one value to another.

comments: author: fbunting
body: Thanks Alex.  

What I may do is temporarily remove (from the form) those computed fields I don't want to update, and disable the IFTTTs (by changing them to OnCreated).   

Then I would run my update REST API, and then revert the form back again.


Tags: confiforms

confluence-server

server
Can we move attachments with the version history from one space to another in Confluence?
Asked by Sai Sampath Bharadwaj Garikipati:

I am trying to move attachments from one space to another space without loosing the version history of the attachment.


Answers:
author: Alexander Bondarev
body: Hello, [@Sai Sampath Bharadwaj Garikipati](/t5/user/viewprofilepage/user-id/3107704) !

you can do it, look through the article [Manage files.](https://confluence.atlassian.com/doc/manage-files-139415.html?_ga=2.170245472.1950847647.1558766590-1886076967.1556306497)

comments: author: Sai Sampath Bharadwaj Garikipati
body: Thanks Alexander, I know that Attachments can be moved. but i ma not sure if this action saves the version history.


author: Jurgis Prieditis
body: I am trying different options, but when moving or copying attachments to another page, all version history is lost and the user which does the migration appears as the creator for all the moved attachments. Unfortunately.
What is CSS?
Asked by Mira Refvik:

Hi, I'm new to using Confluence. What is CSS?


Answers:
author: Alex Medved _ConfiForms_
body: I think you are referring to "Cascading Style Sheets" - <https://developer.mozilla.org/en-US/docs/Web/CSS>

It is a way to style the pages, or better to say - elements on the pages. It is not Confluence specific.
Guided learning options?
Asked by Craig Chambers:

Anybody know of a way to bring together articles from multiple spaces in a "guided learning" or threaded way? I'm looking for a way to bring articles together from various sites for employee onboarding etc.

I know I can create an "on-boarding" page with a list of article links but having people click a link, read the article, click the back button, and click the next link is not user friendly. I'd rather have something that can take that page of links and string them into a next previous article.

I don't want the button included on the content page itself since these pages are also accessed independently or may be used in other guided learning courses.

Add-ons that can accomplish this would be fine, if one exists.


Answers:
author: Alexander Bondarev
body: Hi , [@Craig_Chambers](/t5/user/viewprofilepage/user-id/937223) !

you can use [expand macros](https://confluence.atlassian.com/doc/expand-macro-223222352.html)then paste in it:

* [include page macros(pages from your confluence);](https://confluence.atlassian.com/doc/include-page-macro-139514.html)
* HTML with [iFrame](https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html) (your confluence pages or any external pages).

I think it is beautiful and easy decision to you case.


Tags: confluence-server

server
PDF export not working propertly
Asked by Victor Sarkisyan:

When I do an export to PDF, my document comes out this way:

Notice my "Wait 10 minutes before continuing"

![Screen Shot 2019-05-31 at 11.18.22 AM.png](/t5/image/serverpage/image-id/56305i3FDFCE01571D6B0F/image-dimensions/519x160?v=v2 "Screen Shot 2019-05-31 at 11.18.22 AM.png")

Here's how it actually looks on my Confluence.

![Screen Shot 2019-05-31 at 11.18.14 AM.png](/t5/image/serverpage/image-id/56303iF1D7A6CC4A0A76B1/image-dimensions/528x136?v=v2 "Screen Shot 2019-05-31 at 11.18.14 AM.png")

The red banner doesn't display. Of course, I have the starter license so I cant post to support. Anyone else have this issue?

I tried opening with different PDF programs (chrome, previewer) and the result is the same.


Answers:
author: Shannon S
body: Hello Victor,

Thank you for contacting us.

This seems similar to an issue I saw in the past:

* [CONFSERVER-31307](https://jira.atlassian.com/browse/CONFSERVER-31307) *Word and PDF Export: Info, Note, Warning and Tip macros are not included in the exported document*

The text on these macros is appearing only, but not the macro themselves. This has since been resolved as of Confluence version 6.14.2.

Can you confirm your Confluence version? If you are on a version earlier than 6.14.2, please consider [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html).

Regards,

Shannon

comments: author: SMAtlassianMber
body: We have recently upgrade from 6.10.0 to 6.15.7 and tips do not export to PDF correctly either. I also added the recommended CSS, but still not change.

.confluence-information-macro-tip  
{  
background-image: url(../../../images/icons/macrobrowser/dropdown/tip.png);  
background-repeat: no-repeat;  
background-size:auto;  
background-position: 10px 10px;  
}


author: Shannon S
body: Hello [@SMAtlassianMber](/t5/user/viewprofilepage/user-id/1192258),

Apologies for the delay! I noticed you raised the request with the support team. I agree that this would be the way to go; it's evident you're not exactly running into the same bug, since it's resolved, and in support, we can work hands-on with your data to understand why it's not working as expected.

Once your issue is resolved, could you drop us a line here and let us know how it was done? This is in case other users are having the same issue.

Thank you for your help.

Regards,

Shannon


Tags: confluence-server

server
Importing a Word Document with Table of Contents
Asked by Bob Whitty:

I've been trying to import some Word documents that have Table of Contents into Confluence. When I do complete the import, the table of contents for any given document is useless since the entries in the TOC are no longer indexed within the document.

Suggestions on retaining the internal document indexing? These documents are hundreds of pages long and will be pretty useless without the ability to go to directly to the desired portion of the document.

Thank You Folks!


Answers:
author: Diego
body: Hello there!  
Bob, currently this is not a feature natively available for Confluence, both Cloud and Server. You can check the suggestion for Confluence server and Cloud here Bob:
> * ***++[CONFCLOUD-39188 \| When importing a word document the table of content in the word document is not converted to the macro {toc}](https://jira.atlassian.com/browse/CONFCLOUD-39188)++***
> * [***++CONFSERVER-39188 \| When importing a word document the table of content in the word document is not converted to the macro {toc}++***](https://jira.atlassian.com/browse/CONFSERVER-39188)

A possible workaround is to Insert A Table Of Contents Macro in the Confluence page after if finishes importing from the Word file. I would do it like this:
> 1. *Remove the table of contents from the Word File*
> 2. *Import the Word file into Confluence*
> 3. *Insert the Table of Content Macro*
> 4. *Publish the page*

Here we have more details on the ToC macro:
> * ***++[Confluence Cloud - Table Of Contents Macro](https://confluence.atlassian.com/confcloud/table-of-contents-macro-724765294.html)++***

Let us know if this helps you Bob! Looking forward to your reply.


Tags: cloud

confluence-cloud
Is it technically possible to place a retention date in Jira and Confluence?
Asked by Reg Lawton:

Following a review by my information security team they have asked me what the retention period on 'Jira' and 'Confluence' is (we are a cloud customer) and I cannot find a statement on this on the Atlassian site.

I am told that any kind of 'permanent' retention is going to be a red flag for the auditors and have been asked to see if we can set as retention data on all data stored in Jira and Confluence for say, 10 years.


Answers:
author: Darin - Opus Guard
body: [@Reg Lawton](/t5/user/viewprofilepage/user-id/1407782) check out [Content Retention Manager for Confluence](https://marketplace.atlassian.com/apps/1233769/content-retention-manager-for-confluence?hosting=cloud&tab=overview) in the Atlassian Marketplace, we built it for exactly this concern. While it's great for content to live forever, often that poses significant legal and compliance risks. We're working on a Jira solution as well.

The app makes it incredibly easy to set global retention policies and even automate the enforcement (Per ISO/SOC2).

![automation.png](https://community.atlassian.com/t5/image/serverpage/image-id/318175i457CB984CA32E568/image-size/large?v=v2&px=999 "automation.png")

The app also supports custom retention periods (shorter/longer/indefinite) for any page that you want to have a specific policy for.![extension.png](https://community.atlassian.com/t5/image/serverpage/image-id/318176i533650C3FDC6DC8E/image-size/large?v=v2&px=999 "extension.png")


author: Dominic Bloomfield
body: [@Reg Lawton](/t5/user/viewprofilepage/user-id/1407782) just wondering if you every had a response? I have same question. Cheers. Dom

comments: author: Darin - Opus Guard
body: [@Dominic Bloomfield](/t5/user/viewprofilepage/user-id/4062882) just helped with a response


Tags: cloud

jira
In line comments not save- How to save it?
Asked by jcesar@invvigilancia.com:

I have a cloud version and I am using IE and the issue is still happening.

Any idea to solve it out?

Thanks


Answers:
author: Shannon S
body: Hello Julio,

Welcome to Atlassian Community. It's nice to have you.

Can you let us know which version of IE this is happening in? I assume it is 11 as this is the [only supported version in Cloud](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html). Can you confirm that?

Please share with us the exact error you encounter when you try to save. Are you are also able to replicate this in Edge, Firefox, and Chrome? Lastly, does this occur on all pages/spaces and for all users?

Regards,

Shannon