youngmon/atlassian-qna huggingface dataset:
How to access repository
Asked by Chillifish:

How do I access a repository? I tried git clone, set username, email and source, but I keep getting 'remote: Invalid credentials'.

It keeps asking for my password, I'm giving the correct password for my account, but I keep getting 'fatal: Authentication failed for xxx'

I'm trying to follow the steps here: <https://www.theserverside.com/blog/Coffee-Talk-Java-News-Stories-and-Opinions/How-to-git-push-an-existing-project-to-Bitbucket>


Answers:
author: Chillifish
body: It looks like I have to add an 'App password'

<https://stackoverflow.com/questions/71378839/how-can-i-solve-fatal-invalid-credentials-error-when-pushing-to-bitbucket>


Tags: bitbucket-cloud

cloud
When trying to create branch on Bitbucket from Jira through create branch link, access denied
Asked by nikola_maksimovic:

Hey guys,  

When trying to create a branch on Bitbucket from Jira through create branch link in the ticket, I pressed the link and it shows me a 401 access denied error. What should I set up/change to make it work properly?

<br />

Thanks in advance!  

Best regards,

Nikola


Answers:
author: Theodora Boudale
body: Hi Nikola and welcome to the community!

A 401 error indicates an issue with authentication. Has your Bitbucket admin granted you access to Bitbucket and are you logged in to Bitbucket?

Are you using Bitbucket Server/Data Center or Bitbucket Cloud? In case it is Bitbucket Cloud, I can see there is a Bitbucket Cloud account with the email of your community account, but it doesn't have access to any workspaces and repos.

Kind regards,  
Theodora

comments: author: nikola_maksimovic
body: Hey [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)  

Thanks for the welcoming message!   

I have access to the Bitbucket and the repos needed. I'm using **Bitbucket Cloud.** Thanks in advance!  

Kind regards,

Nikola


author: Theodora Boudale
body: Hi Nikola!

**1.** Are you using a Bitbucket Cloud account with a different email than your community account?

As I mentioned in my previous reply, the Bitbucket Cloud account with the same email as your community account does not have access to any workspaces and repos.

If you are using an account with a different email, can you please log in to <https://community.atlassian.com/> with that email when you leave a reply? This way I can check the permissions of the account you are using.

**2.** Are you using Jira Cloud as well or Jira Server/Data Center?

**3.** What browser are you using when you get this error and what is the version of this browser?

Is the issue reproducible in an Incognito/Private window and in a different browser?

Kind regards,  
Theodora


Tags: jira

unknown-hosting-type
Validator for bitbucket-pipelines.yml doesn't report indention errors
Asked by Daniel Pepper:

This seems like a bug in the bitucket-pipelines.yml validator, when a step's property children are not indented, the validator doesn't report an error but the pipeline will fail to run, for example:

```
definitions:
steps:
- step: &step-1
    name: This is valid indention
- step: &step-2
  name: This is invalid indention
```

step-2 above will cause the pipeline to fail, but the validator doesn't complain.


Answers:
author: Theodora Boudale
body: Hi Daniel,

Thank you for reaching out.

This is indeed a bug with the validator when yaml anchors are used in a yml file.

We have a bug report in our issue tracker:

* <https://jira.atlassian.com/browse/BCLOUD-18299>

Please feel to reach out if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Not receiving Password reset email
Asked by Frank Zhang:

here is my email: \<email_address_removed_for_privacy\>


Answers:
author: Carlos Garcia Navarro
body: Hi [@Frank Zhang](/t5/user/viewprofilepage/user-id/5263442) ,

Welcome to the Community! I'd recommend to send a support ticket to Atlassian Support, and edit your post so you don't have to share your email with the whole Community:  

<https://support.atlassian.com/contact/?postauth=true#/>

comments: author: Frank zhang
body: Appears my free account can only get community support.

I figure out how to submit ticket. Thanks for the help.


author: Frank zhang
body: Carlos,

Thanks for your help. Finally I got my account back. After I log in today, I saw all my repositories were disappeared. My SSH Key was empty as well.

Do you know how to get back my repositories?


author: Frank zhang
body: All of them are back now. Thanks.


author: Carlos Garcia Navarro
body: I'm glad to hear! :-)


Tags: bitbucket-cloud

cloud
workspaces and remote repository inconsistencies between browsers
Asked by george-soler:

For years I was using the Chrome browser to access my Bitbucket workspace and repositories (A,B,C,D).

Recently I switched to Firefox and created a new workspace and repository (E).

When I log into my Bitbucket account using Firefox, I see the most recent workspace/repository (E) but not (A,B,C,D).

When I log into my Bitbucket account using Chrome I see the older workspace/repositories (A,B,C,D), but not the new one (E).

I use the same login credentials on both browsers.

I wouldn't expect browser cache has any effect on this issue.

Can anybody tell me what's going on?

Thanks


Answers:
author: Theodora Boudale
body: Hi George and welcome to the community!

A few months ago we made some changes in navigation that you can read about here:

* <https://bitbucket.org/blog/improving-navigation-for-bitbucket-users>

When directly accessing bitbucket.org you will be redirected to the last workspace you visited, but not considering your personal workspace.

If you're working on Firefox on workspace-b this is considered the last workspace you visited. If you then open bitbucket.org in Chrome, you should get redirected to workspace-b. However, if you already have workspace-a open in Chrome and you navigate to pages of this workspace, then the last visited workspace changes to workspace-a.

You can view the rest of the workspaces you have access to by selecting your avatar (top right corner) \> **All workspaces**. You can then select a different workspace from that list.

Please feel free to reach out if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How do I make a HEAD my origin/master?
Asked by MrConkin:

Hi, I've gotten myself into an awkward state where I want to keep and continue on with the changes I have on my current branch but cannot because a different branch is considered the origin/master. Referencing the screenshot below, I would like to:

1. Delete all changes in the red branch
2. Continue life from the HEAD in the blue/current branch.

I'm sure this is a simple maneuver but any help in doing so with confidence would be appreciated.

![Capture.PNG](/t5/image/serverpage/image-id/267617i4738D6170ED9578C/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: MrConkin
body: I believe I solved this by using Mike's advice [here](https://community.atlassian.com/t5/Sourcetree-questions/How-do-I-change-what-commit-is-considered-master-on-a-branch/qaq-p/946385).


Tags: bitbucket-cloud

cloud

sourcetree
SSH-Access key not expiring
Asked by Steven Tschache:

I've removed an SSH-Access-Key in May and trying to add this back in now in July, it's saying: Key already exists... may need to wait up to 30 days for expiry.

Clearly, it's been \~60 days now and still unable to add the key.

Any workaround?

![2023-07-07 12_44_51-.png](https://community.atlassian.com/t5/image/serverpage/image-id/267433iFCCE3C871D616DA6/image-size/large?v=v2&px=999 "2023-07-07 12_44_51-.png")


Answers:
author: Theodora Boudale
body: Hi Steven,

The message about SSH keys taking up to 30 days to delete is applicable when deleting an account, workspace, or repos that have SSH keys. If you simply remove an SSH key, the deletion happens immediately.

Access keys can be added to multiple projects and repos. An access key cannot be added to an account's or workspace's SSH keys. Similarly, an account's or workspace's SSH key cannot be added as an access key.

The error message indicates that the SSH key is most likely added to an account or workspace.

I would suggest checking the following places:

++**Account SSH keys**++

Check the keys listed in <https://bitbucket.org/account/settings/ssh-keys/>, in case this key is already added to your account's SSH keys. You can select the pencil icon that edits each key, in order to view each key's value.

++**Workspace SSH keys**++

I can see that you are an administrator of several workspaces.

Go to this page <https://bitbucket.org/account/workspaces/> to see all your workspaces listed, and select **Manage** for each workspace \> select **SSH keys**, and then check the SSH keys listed there.

If you still cannot figure it out, please feel free to let me know and I can create a support ticket for you. You can then share the public key in the ticket and we can check where this key is added.

Kind regards,  
Theodora

comments: author: Steven Tschache
body: Perfect, thx... Workspace was the location!

Very confusing, but solved my problem!


author: Steven Tschache
body: Additional info when trying to add the key in different areas of Bitbucket![2023-07-07 13_02_00-duologidev _ duo_ansible ? Bitbucket ? Mozilla Firefox.png](https://community.atlassian.com/t5/image/serverpage/image-id/267439iD7C3053526EEBA88/image-size/large?v=v2&px=999 "2023-07-07 13_02_00-duologidev _ duo_ansible ? Bitbucket ? Mozilla Firefox.png")![2023-07-07 12_59_36-Bitbucket ? Mozilla Firefox.png](https://community.atlassian.com/t5/image/serverpage/image-id/267440iE2E058901B24A0EA/image-size/large?v=v2&px=999 "2023-07-07 12_59_36-Bitbucket ? Mozilla Firefox.png")


Tags: bitbucket-cloud

cloud
Why does one of the moderators change the data of my post?
Asked by prilaga:

Hi, I found that one of my posts has been changed and the editing feature is disabled. Are moderators afraid of my text? I do not write anything forbidden. I see a very strange policy associated with the **icon** of the **rainbow** and **pride**. I also saw that some posts of other participants were deleted. I like the work of the company, but let's be open to everyone.

I will be happy if someone clarifies the behavior of the moderators or which paragraph of the rule has been violated.


Answers:
author: Nic Brough -Adaptavist-
body: It was me.

Part of your posting was offensive to some people here (including myself) and likely to attract unwelcome and noisy comments. I removed the parts that people might find offensive, and left in the informative useful parts.

I do not believe you intended to be deliberately offensive.

But there are people here less thick-skinned than I who would be more offended, and we would prefer that we stick to the subject of Atlassian stuff, rather than polarise the community on something that's not really anything to do with the software.

comments: author: prilaga
body: Got it, thanks for the clarification. I respect the feelings of the people and your team! I did not intend to offend anyone. I just wanted to be able to disable or enable the app icon. And have the right to choose holidays. Because in my country people love New Year.

Thank you for understanding and have a good day!


author: avide
body: Funny you should mention that we should stick to the subject of Atlassian stuff and that we should not polarise the community when Atlassian did just that. Seems like double a standard to me.

Just my 2c


author: Earl McCutcheon
body: Hi Oleg,

Thanks for your input and bringing up this point and the logo change is temporary and will revert soon.

To reinforce what Nic said this is a controversial topic that attracts bad actors looking for a venue to spread negativity on the community platform around the subject matter regardless if the subject and content on the original posted material is with good intent and well within the [Atlassian Community Guidelines](https://community.atlassian.com/t5/custom/page/page-id/rules-of-engagement), so a lot of these threads are being heavily moderated as Anze said to "stick to the subject of Atlassian stuff"

With that said we are going to lock this thread as well to avoide targeted negativity but please do not let that discourage you from posting additional content to the community.

Additionally please check out this Tweet stream we put out yesterday discussing the Logo changes and the future of how Atlassian is addressing Pride week:

* <https://twitter.com/adblanche/status/1141041577973825536>

Regards,  
Earl


Tags: moderators
How to add a self-hosted Gitlab account
Asked by roncsak:

Hello,

we have a GitLab EE installed on a self-hosted server but no license added (so it works like a CE). (So from Sourcetree perspective does it counts as a GitLab CE or EE?)

On the other hand I can use GitLab API from Postman with my personal access token:  
<https://mygitlabinstance.org/api/v4/projects?private_token=x4HQjyzPSwoJkTWmZi57>  
(I had to turn off "SSL verification" though...)

But, I cannot add my GitLab account to SourceTree using the very same PAT!  
I tried it with both SSH and HTTPS.

The only message I get is "Authentication failed" and no entries in the "Process Log" window.

I am using SourceTree 3.1.3 on Windows.

<br />

Probably for the same reason I had to turn of SSL verification in Postman, Sourcetree cannot work. Is it possible to turn off SSL verification in Sourcetree, too?  

Regards,  


Answers:
author: Mike Corsaro
body: Hello! You can disable SSL for git for Sourcetree under Options \> Git. Not sure if it will help, but worth a try.

comments: author: hendisantika
body: I already disable it. But still error.

![Screenshot 2021-10-29 131520.png](https://community.atlassian.com/t5/image/serverpage/image-id/167111iA3A86B0527CB3C54/image-size/large?v=v2&px=999 "Screenshot 2021-10-29 131520.png")
Sourcetree for Mac OS X 10.11
Asked by Vicki Brown:

Is it possible to get an older version of SourceTree? I still have Mac OS X 10.11 (not 10.13)


Answers:
author: JustaResource
body: Yes. Atlassian hosts a download archive of older versions here,

<https://www.sourcetreeapp.com/download-archives>

I can't say what version will work with 10.11 though - but it's bound to be there somewhere.


author: DaPwa
body: version 2.7.6 (177) is the latest one i can see that will install on OS X 10.11.6

comments: author: afrahman
body: Sourcetree_2.7.6a.zip runs on my mac 10.12.6. thanks


Tags: mac
Expiring saved credentials
Asked by Mitchell Francis:

Is there a way to expire the credentials saved by SourceTree? In my environment we are running into account locks, due to our git passwords being aligned with our network passwords. Source tree often continues to authenticate with old password, without prompting the user.

Am looking to see if changing the cache expiration time is the most robust solution

<https://git-scm.com/docs/git-credential-cache>

Any thoughts?


Answers:
author: Ana Retamal
body: Hi Mitchell, welcome to the Community!

You could also try [Wiping the Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html). After doing this, you should be asked to enter your credentials again.

Best regards,

Ana


Tags: git
Need offline installer of Sourcetree application
Asked by shreedatt kurdekar:

Need offline installer of Sourcetree application.

Installation file should not try connecting to any external server or URL to complete the installation.


Answers:
author: Stephen Sifers
body: Hello Shreedatt and welcome to the Community!

The issue you're describing is a current feature request for Sourcetree. Further information on this request may be found at [SRCTREE-3452](https://jira.atlassian.com/browse/SRCTREE-3452). We would suggest you vote and watch this request to receive future updates to its status.

Regards,  
Stephen SIfers
pull/fetch/push??????????
Asked by Asaga:

SourceTree?????????????????????????????????????pull/fetch/push???????????????

????????????????????????????????????

??????IDE(netbeans)??pull/fetch/push??????

??????IDE????????

????SSH????????????????????

?????????????????????????

OS?Windows10???

\[?????\]

?SourceTree????????????????????????????????

??????????????????????

\[?????\]

???????????????NG????????????????????IDE???????????????????????????????

??????????????

==============================

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin  
Server refused our key  
FATAL ERROR: Disconnected: No supported authentication methods available (server sent: publickey)

fatal: Could not read from remote repository.

Please make sure you have the correct access rights  
and the repository exists.

Server refused our key  
FATAL ERROR: Disconnected: No supported authentication methods available (server sent: publickey)

fatal: Could not read from remote repository.

Please make sure you have the correct access rights  
and the repository exists.

==============================

???????????????????????????

???????????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

????????????????????Sourcetree?????????????????????????????

comments: author: Asaga
body: ???????????????????

????GitLab???

?????????????


author: Ai Hirama
body: ??????????????????

??????????????????????????????????????????????????????

* [SourceTree?GitHub??SSH??????????????????????](https://azunobu.hatenablog.com/entry/2015/08/06/201449)

???????Sourcetree?????????????????????????????????????????????????Sourcetree 3.1.2???????????????????????

* [Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability](https://community.atlassian.com/t5/Sourcetree-articles/Sourcetree-for-Windows-CVE-2019-11582-Remote-Code-Execution/ba-p/1100986)

???????????3.1.3?????????????????????????


Tags: language-ja
How to remove rainbow (pride) icon from sourcetree app?
Asked by prilaga:

![Screen Shot 2019-06-18 at 12.20.38.png](/t5/image/serverpage/image-id/57902i3934DF05CF3F65FA/image-size/large?v=v2&px=999 "Screen Shot 2019-06-18 at 12.20.38.png")

![Screen Shot 2019-06-18 at 13.32.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/57912i03BCE99BCDE8B2A6/image-size/large?v=v2&px=999 "Screen Shot 2019-06-18 at 13.32.47.png")

I want to work without any imposed holidays. We are professionals. Let's stay professionals.

I can't work when somebody forces me to use or see what I don't want. I want to have a choice. I respect a choice if somebody likes this icon, but I don't like it!

How are sex issues related to development?


Answers:
author: Kat Warner
body: A workaround was shared in 2018 in [this thread](https://community.atlassian.com/t5/Bitbucket-discussions/Why-bitbucket-team-changing-my-account-icon-to-rainbow/td-p/600167) for Bitbucket which you may be able to modify for Sourcetree if it is worth the effort for you.

This is an international community. Some of us are lucky enough to work in places where your post would be considered unprofessional and a temporary icon colour is either mere visual variety or symbolic of Pride month (or maybe the Noahtic covenant).

comments: author: prilaga
body: Thank you for the reply! I can't find the solution by the link. Temporary I removed the Sourcetree app.
where could i get older version for sourcetree compatible with .net4.1?
Asked by Kinjal Shah:

my .net version is 4.1 and windows 10 os . i cannot download soucetree .it shows failure .


Answers:
author: bgannin
body: Hi [@Kinjal Shah](/t5/user/viewprofilepage/user-id/3356280),

You can download older versions [here](https://www.sourcetreeapp.com/download-archives).

Brian Ganninger  
Principal Developer, Sourcetree
cannot start sourcetree gui
Asked by dimitrispaolo:

![sourcetree_border.png](/t5/image/serverpage/image-id/57880i9FF610AEC3036E96/image-size/large?v=v2&px=999 "sourcetree_border.png")![start_windows.png](/t5/image/serverpage/image-id/57881i9C3D3D33647243B1/image-size/large?v=v2&px=999 "start_windows.png")Hi everyone, I cannot start the sourcetree GUI. As you can see in the attached screenshots, I can only manage to see the window borders.

I've already uninstalled and re-installed the sw downloading the last version available, but I still can't fix this.

Thanks to anyone willing to help!


Answers:
author: Ana Retamal
body: Hi Dimitris, welcome to the Community!

We'll need more information to help you troubleshoot this issue and find out why Sourcetree is not starting up. Can you share the following?:

- Which Sourcetree version are you trying to install?

- Which OS do you have?

- Follow [Wiping Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html) and try to reinstall it again (download [here](https://www.sourcetreeapp.com/)). Does it work this time?

Let us know,

Ana

comments: author: dimitrispaolo
body: Hi Ana, thanks for the hints!

Unfortunately the preference wiping didn't work out.

The OS is windows 10 pro and the sourcetree version is 3.1.3

Thanks again,

Dimitris


Tags: windows
Sourcetree logo change
Asked by ombako:

How can I disable the sourcetree icon changing at random?


Answers:
author: Earl McCutcheon
body: Hi Omar,

This is a temporary update to the logo that will revert after Pride week details on this can be seen in the following Blog post surrounding the initial changes that started back in 2013

* [Celebrating equality, Atlassian style](https://www.atlassian.com/blog/archives/celebrating-equality-atlassian-style)

However, there are some changes coming to this approach in the future, please check out this tweet thread that went out yesterday discussing the future plans surrounding this topic further:

* <https://twitter.com/adblanche/status/1141041577973825536>

Also, If you would like to revert the logo change:

On Mac, Update to version 3.2.1 which no longer includes the logo change

On Windows, an update will be coming in the near future or you can manually switch the icon with the following approach:

* Right click on Sourcetree -\> Open file location
* Right click on shortcut -\> Properties
* Click "Change icon..."
* Set a new icon of your choosing

Regards,  
Earl
how to restall old SourceTree and Atlassian in window?
Asked by win htet naing:

how to reinstall old SourceTree and Atlassian in window?

Can use old version may be use too for backwork compatability?


Answers:
author: Ana Retamal
body: Hi Win,

You can find Sourcetree older versions in the [archive](https://www.sourcetreeapp.com/download-archives). Note, however, that the installation of older versions is not really recommended as there have been bugs and security incidents that have been addressed ion the newer ones.

Hope that helps!

Ana
Cannot Install sourcetree on Mac. Getting "The application ?Sourcetree 11.35.33 AM? can?t be opened"
Asked by Sai Ravi Teja Karanam:

Cannot Install sourcetree on Mac. Getting "The application "Sourcetree 11.35.33 AM" can't be opened"

![Screenshot 2019-06-18 at 11.40.22 AM.png](/t5/image/serverpage/image-id/57859iFCB3E465F2208333/image-dimensions/230x228?v=v2 "Screenshot 2019-06-18 at 11.40.22 AM.png")


Answers:
author: Ana Retamal
body: Welcome to the Community Sai!

That seems to be an issue with how Mac is handling the application, I found it documented on their site, you can see their solution in this [discussion thread.](https://discussions.apple.com/thread/7586240)

Let us know if it works for you.

Best regards,

Ana

comments: author: Sai Ravi Teja Karanam
body: Hi Ana,

Thanks for your respose. I tried two approaches mentioned in the thread (reinstalling OS is not an option). But they didn't work for me. I think they are talking about already installed apps. So can you please help with any other solutions.


author: Michael Rarela
body: Sai, any solutions you found? I'm having the same issue!  

Here's a post I made, before I found yours...  
<https://community.atlassian.com/t5/Sourcetree-questions/Mojave-The-application-Sourcetree-can-t-be-opened/qaq-p/1329751#M35433>


Tags: mac