youngmon/atlassian-qna huggingface dataset:
Unable to unlink board from Slack channel
Asked by John Kavanagh:

It tells me when I use the command \`/trello unlink\`

\> This channel is not yet linked to a Trello board  

Yet it is still posting notifications for my board.  

Has anyone else encountered this issue?


Answers:
author: Dan Ivory
body: [@John Kavanagh](/t5/user/viewprofilepage/user-id/4435623) you might have the [Trello Power-Up for Slack](https://trello.com/power-ups/55a5d917446f51777421000a/slack) enabled that is sending messages to your Slack channel? Rather than the [Slack App for Trello](https://adaptavist.slack.com/apps/A074YH40Z-trello). Or visa versa. Confusing there are two ways to do this! Actually there are three...

You might also have some Butler automation commands/rules set up to send messages to Slack? <https://help.trello.com/article/1198-an-intro-to-butler>

Does that help? If its not that then might be some kind of bug/error...

Dan

comments: author: John Kavanagh
body: Thanks [@Dan Ivory](/t5/user/viewprofilepage/user-id/1842230) !

I've the Slack App for Trello and when I go into the config it tells me the bot is in the channel that I want to remove it from but there is no setting to do so (and \`unlink\` doesn't detect it)


author: Dan Ivory
body: Ahh ok, try this next [@John Kavanagh](/t5/user/viewprofilepage/user-id/4435623)

From your Slack channel:

1. click the 'i' in the top right,

2. then click "more",

3. then, "view apps X in this channel"

4. Then you can remove it from there using the "Remove" button"

![Remove Bot from slack channel.png](https://community.atlassian.com/t5/image/serverpage/image-id/147507iAE4A543E1D885F5C/image-size/large?v=v2&px=999 "Remove Bot from slack channel.png")

![Remove bot 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/147508iDA2B887426E542CB/image-size/large?v=v2&px=999 "Remove bot 2.png")

Hope that does it! (I have some more Trello and Slack tutorials on [here](https://www.youtube.com/channel/UCrqmyoEdH8mMHIIpbEAxTFA/videos) if you're interested).

Thanks,

Dan


Tags: integration

notification

slack
Error saving: Cant_Parse_Command
Asked by Paddy O_Gee:

This is a simple 2 part rule  

when a card is copied into list "Meeting Follow-ups"

move the due date by the same amount of time

I get Error saving: Cant_Parse_Command regardless of browser or if it is incognito. Makes no difference.

Any help appreciated


Answers:
author: Felix
body: Hey [@Paddy O_Gee](/t5/user/viewprofilepage/user-id/4435796)

this rule won't work. What are you trying to do? "move the due date by the same amount of time" requires a date change in the trigger. For example, a valid use case for this action would be this rule:  

when a due date is moved in a card, for each card linked in the attachments, move the due date by the same amount of time  

comments: author: Paddy O_Gee
body: Aaah, I have a repeater powerup. So when the task is repeated a couple of weeks later, I wanted the new card to also have the due date but 2 weeks forward as well.

I was looking at "Automatically changing due dates with Butler" on this url <https://help.trello.com/article/1068-using-the-card-repeater-power-up>


author: Paddy O_Gee
body: Actually I just reset the rule to create a due date when card copied to 'today' - Sorry for trying to re-invent the wheel :-)
Template a list
Asked by Nathan Mellor:

Hi Guys,

Im new to using Trello. Just wondering how we can template a list.

We use the same list for every project so it would make sense to template them.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey Nathan! Do you manage all projects in one board? So each list represents a project, and all the cards within that list are all deliverables relating to that project? If the deliverables follow a similar format for each project, you could create a list, call it "Template", add all the necessary cards in there, and then each time you start a new project, you could just copy the list and then rename it with the project name. You can copy a list by selecting the ellipsis in your list and then "copy list". The list could be on the far left, all the way on the right of the board, or even on a different board!  

If you wanted to automate the list being copied, you could use Butler (now known as "Automation"). One way to trigger that automation is by creating a board button like so:  

![Template list.gif](https://community.atlassian.com/t5/image/serverpage/image-id/147252iBCE230B6A6E2F0DF/image-size/large?v=v2&px=999 "Template list.gif")

comments: author: Nathan Mellor
body: Hi Hannah, no i wanted them on different boards. Could i do this on different boards?


author: Hannah Humbert - Simpla Workflows
body: So do you mean each board is its own project, so the question is how to template the whole board? If you're on the paid version of Trello, you can [turn a board into a template](https://help.trello.com/article/1187-creating-template-boards), so that way when you go to create a new project, you can either start from scratch or start from a template.  

If you're on the free version of Trello, you can just create a regular board, call it "Template Board", and [copy from that board](https://help.trello.com/article/802-copying-cards-lists-or-boards#:~:text=Open%20the%20board's%20menu%2C%20then,it%20to%20your%20new%20board.) whenever you start a new project. When creating your template board, you can either build it from scratch or just copy an existing board if that board already has all the lists, labels, custom fields set up and just ensure to not copy the cards over.


author: milynnus
body: [@Nathan Mellor](/t5/user/viewprofilepage/user-id/4435190)

Did this for a client but instead of static list, he can built a dynamic lists - by first selectively collect all the cards into a checklist. For him, he assigns a member and the card is sent to the individual's board where Butler will use the checklist to create all the cards needed for that work assignment. The cards becomes subtask to the main card that was sent over - with cardlinks etc to facilitate overall completion of the task.
Trello and google doc
Asked by ?????? ?????????:

Hello!

Since couple of days i can not open the Google Documents which links are saved in Trello. My Android "says" that i have no App to doing this.

Earlier was always all right. And i xan open this document direct from Google Disk, but not from trello.

Could you help me, please?

Sincerelly

Karina


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@?????? ?????????](/t5/user/viewprofilepage/user-id/4434917) ?

Welcome to the Community! I recommend raising a support ticket with Trello directly as they may be able to give you insight into why this has suddenly stopped working for you. To get in touch with them please go here \>\> <https://trello.com/en-GB/contact#/>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: ?????? ?????????
body: Thank you, Laura!
print cards
Asked by Recepci?n:

Hi! I would like to know if it is possible to print all the cards whose due date is the same day (for example today).

Thanks!


Answers:
author: Iain Dooley
body: [@Recepci?n](/t5/user/viewprofilepage/user-id/4434962) no there's nothing like "print multiple cards". You can print a board, so if you could get the cards you wanted into one list or show them with a filter that might approximate what you want.

You could use use Butler to send yourself a report and print that out:

<https://help.trello.com/article/1192-creating-reports-with-butler>
Trello Chrome Extension for Trello App?
Asked by Alexandra Prieto:

Hello fellow Trello users!

Hopefully someone can help me out - we use Trello for our Company and we use it extensively. We have the Business Class Gold membership I believe.

I have been SEARCHING HIGH AND LOW for a \[relatively simple\] way to 'pin' a card to the top of a list. We use Butler to attach completed work to one card in each list, and would like to keep those specific cards pinned at the top of the list.

The only thing I have found so far that seems to work would be a Trello Chrome Extension. However, it seems I can only utilize this extension in the browser version of Trello and not the App version \[on the same computer\]. Is there ANY WAY to access these Chrome Extensions in the app? Or do we have to use the browser version to utilize this?

And, if so, I am guessing every single one of my teammates would need to download the same extension? I REALLY wish there was a better, simple way to pin a card to the top of a list! Seems like it would be a simple thing to do lol

If not, does anyone know of an easy way to simply pin a card to the top of a list in the app version!?

Thank you in advance for any help!!


Answers:
author: Cody C.
body: I did a bit of testing and the best way I've found to do this would be to use a Butler rule. It would look a bit like this:

*when a card is added to list "Doing", find a card titled "Pinned Doing Card", and move the card to the top of list "Doing"*

You could then create a rule for each List on your board, replacing "Doing" with the name of the list, and "Pinned Doing Card" with the name of the card you want to stay at the top.

comments: author: Alexandra Prieto
body: Aaahh, I see what you are saying. So, basically, any time a card gets moved into said list, the rule would ping whatever 'pinned' card is there and move it back to the top of the list \[hopefully I understood correctly! ;) \].

This might work for us, but were hoping for a more simplistic way so as to not have a billion rules per each list \[each team member has their own list\]. For now, I am going to test this out and see if we can do this for the time being \[until Trello adds this feature! lol ;)\].

Thank you so much for the response!!


Tags: app

chrome
blank screen ios microsoft outlook to Trello Board
Asked by Bill:

I have successfully linked Microsoft Office 365 on my iPhone to Trello in the past, but recently it stopped, and I just get a blank screen when trying to put an e-mail on my Trello Board. I have gone back to the Microsoft Outlook app and unclicked and clicked the add-in for Trello but the screen is still blank when trying to add an e-mail to my Trello board. This is the first time it has happened to me. Was working fine a week ago. Are you able to help with any additional guidance?

<br />

![thumbnail_Screenshot 2021-06-11 at 12.38.15 PM.jpg](/t5/image/serverpage/image-id/147165iD2097E54B0898C8A/image-size/large?v=v2&px=999 "thumbnail_Screenshot 2021-06-11 at 12.38.15 PM.jpg")


Answers:
author: Torben_trello
body: Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: trelloaddin (at) service.microsoft.com

comments: author: Bill
body: Hi Trello Support - I am having no luck with using Trello after asking Microsoft. I have not received an answer. Might you have any other suggestions?

Thanks


author: Steven Stieg
body: I am having same issue...I click "allow" and then screen goes white.


Tags: ios
Business Class guests
Asked by Walter Homan:

So if I add guests to more than one board in my Business Class Workspace I get charged? But if those guests are in more than one board not in my Business Class Workspace I don't get charged?

Example: my family and I share several boards in a FREE Workspace and they will stay free? But if I move them to two of my boards in my Business Class Workspace I will get charged?

I am so confused by this and it is frustrating that there is no phone number to ask questions.


Answers:
author: Michael Pryor
body: If you have a free workspace then the Business Class features are not available on any boards in that workspace (and you don't pay for members or guests in that workspace).   

If you have a Business Class workspace then all the boards in that workspace have the Business Class features and you pay for the people who have access to that workspace.

<br />

The subscription is on the Workspace. And the price is per user with access to that Workspace (with the caveat that guests on one board are free)


Tags: guest

permission
Business Class Workspace
Asked by Walter Homan:

All of my boards have unlimited Power-Ups even those not in my Business Class Workspace. Is that normal?


Answers:
author: Michael Pryor
body: I think currently that is one feature where the Business Class feature follows you around. So yes it is normal, but it's also confusing and that's our fault (not yours). We will fix this (in a good way for everyone) later this year.


Tags: business-class
I have set up automations as admin. I want to prevent other members from changing. do not want them
Asked by Jim Berlin:

How do I prevent members from changing butler functions on a board. Do not want them to even see the automation button.


Answers:
author: Leah Longenecker
body: <https://help.trello.com/article/1138-administrative-powers>

Check out this link.

comments: author: Jim Berlin
body: That link was not helpful, but appreciate the suggestion to look there.

I do not want non admins to be able to change rules for the board with the butler. I want them to be able to edit the cards to add comments and check off the checklists but I don't want them adding custom fields or to delete the cards.

How can I do more granular permissions?

Thanks


author: Leah Longenecker
body: Unfortunately, I don't believe that is an option. Maybe someone else knows of a way to make that work. Here is another article: <https://community.atlassian.com/t5/Trello-questions/Restrict-Team-Member-to-board-settings-and-rules/qaq-p/1262691>


Tags: automation

permission
cadastrei um e-mail sem o Br e agora n?o consigo acessar ou recuperar
Asked by Fernanda Vieira Pereira:

No cadastro inicial eu cadastrei o meu e-mail sem o BR agora n?o consigo receber o e-mail de confirma??o e n?o consigo acessar ao meu trello


Answers:
author: Vero Rivas
body: Hi [@Fernanda Vieira Pereira](/t5/user/viewprofilepage/user-id/4433671)

Contact Trello support for help

<https://trello.com/es/contact#/>

Cheers
I want all automations to be enabled automatically on new boards.
Asked by Jenna Squires:

We have business class and right now every time you create a new board you have to manually go in and enable all the automations. We have quit a few automations so this gets cumbersone.


Answers:
author: Nadja von Massow
body: Oh boy, I'm discovering all these glaring holes in the Trello UX. :(


author: Lara
body: Hi Jenna,

Thanks for reaching out!

Following on from Iain's answer, while this isn't possible, there *is* a way you can at least speed up that process.

What you'll want to do is add all the commands you want enabled to a Command Library (<https://help.trello.com/article/1139-command-libraries>). Once added and you copy that template board, you can open your command libraries and click the check mark next to that one to enable all the rules in it. Here's how that looks:  
![file-wxg0PP3Kw6.png](https://community.atlassian.com/t5/image/serverpage/image-id/147860i701067CF087DA635/image-dimensions/388x135?v=v2 "file-wxg0PP3Kw6.png")  
Not quite the same as being *automatically* enabled, but will hopefully still help! Let us know if we can be of any more help, and have a great rest of your day.  
All the best,

Lara  
The Trello Team


author: Iain Dooley
body: [@Jenna Squires](/t5/user/viewprofilepage/user-id/4433764) Aside from having commands in a library, there is no way currently to automatically enable Butler functionality on a "grouping" of boards (for example, one board per client, all client boards inherit the same functionality).

Our BenkoBot platform, which is a JavaScript automation platform for Trello, has global commands and also command groups so you can have a set of functions that are applied to all client boards for example:

<http://www.benkobot.com/>
background images do not auto-rescale
Asked by Taylor Newton:

On the trello site, it's written that background images will automatically scale to fit the browser window. However, this does not seem to work in my chrome browser. Most of the images that are available for use are high-res, and therefore only a tiny pixelated portion of the image appears in my background. Any thoughts?


Answers:
author: Lara
body: Hi Taylor,

Thanks for reaching out!

Adding to Vero's answer, the way Trello works with board backgrounds is admittedly a bit complicated. The part of Trello that is responsible for handling board backgrounds behaves differently depending on the size of the image you upload.  
We recommend cropping and scaling your image to the exact browser dimensions that you use when you use Trello. This should ensure the best fit when using a particular board background.  
To determine the image dimensions you should use, follow these steps:  

1. Set your browser window to the size you want it to be for when you use Trello. For example, if you usually use Trello full screen, make your browser window full screen.
2. Go to <http://supportdetails.com/> and note the "Browser Size" value. This represents the Width x Height you'll want to create your image.
3. In your favorite image editing tool, crop and scale the image the match (or get close to) the browser size you noted above. It doesn't need to be an exact match.

Please let me know if this raises any additional questions.  
All the best,

Lara  
The Trello Team


author: Vero Rivas
body: Hi [@Taylor Newton](/t5/user/viewprofilepage/user-id/4433258)

Look at this posts, maybe can help you

<https://blog.trello.com/card-covers-and-colors>

<https://help.trello.com/article/818-changing-board-backgrounds>

Cheers
Card Repeater & Bulter Due date
Asked by Daniel Chen:

Hi All,

I have a daily task checklist card that I need to complete on a daily basis. I use a card repeater to repeat it everyday and then use a Butler automation rule that once the repeater card is added in the morning at 8am, automatically set due date at 5pm the same day. However it never prompt me with a reminder when the due time has past. Any thoughts?

Thanks,

Daniel


Answers:
author: Lara
body: Hi Daniel,

Thanks for reaching out!

Not every event or activity in Trello will generate a notification, so it's possible that you're not meeting the correct conditions to trigger a notification.

For example, in order to receive a notification for a due date on a card, the due date needs to occur in more than 24 hours, and you need to be either a member of or watching the card. This page explains in a little more detail exactly what does and doesn't trigger a notification: <http://help.trello.com/article/793-receiving-trello-notifications>

It's possible you are not a member of those repeating cards. You'll need to either manually join those cards, or set up a Butler command which automatically adds you as a member when a card is added to the board.

Let me know if that helps, or if you have any questions!

All the best,

Lara  
The Trello Team


Tags: butler
How to retain checklist items when copied?
Asked by Hasanal Daniel Ismail bin Jamaludin:

Is there a way to copy a card with its checklists and item state without it being reset every time? Cause most of the time our card contains multiple checklists and a large number of items and it would be tedious work to rechecking every time it's being copied.


Answers:
author: Iain Dooley
body: [@Hasanal Daniel Ismail bin Jamaludin](/t5/user/viewprofilepage/user-id/4432875) there is no built in way to do this, but here is a BenkoBot function that will do it:

<https://trello.com/c/QJ48q3x2>

You can see some other BenkoBot examples on that board (and more to come!)


Tags: checklist
How can I add more commands run?
Asked by Hamal Fiallo:

Hello,

I have used trello for years.

Now i have bring to my company this incredible app to organize and communicate with mi employees.

I am on BC, and i have a board with 2 employees have buttler to do different things, but the commands run get exceeded in the first 7 days of the month. Im paying a lot for each usar to have Business Class, but I find that i most have been doing something wrong because Commands Run get exceeded too soon.

Please let me know why this happen? I have another board with and employee and this doesn't happen.

Need help! 911!

Regards,

Hamal Fiallo


Answers:
author: Felix
body: Hey [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131)

sorry you're running into this! We're working on some improvements to be able to tell which Butler commands are running a lot, and using a lot of your quota, as well as some other ways to prevent our BC customers (like you) from hitting these quotas.

I've gone ahead and doubled your command run quota for this month. If you are running close at some point, reach out to support, and they'll be able to help you out!

Cheers,

Felix

comments: author: Hamal Fiallo
body: Hello Felix!

Thanx for the Response. But these quote its not on my team. Let me show you A screenshot.

I mean i am a Administrator in the board and team, but is not my account is my Wife's. We have a Family Company.

Please check this. And if you can double the quota here, would be great. Meanwhile after you double the quota I will have to eliminate some Commands runs, so this don't happen again ?.

t![Screenshot_20210611-104738.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/147148i216FAEB6338E4472/image-size/small?v=v2&px=200 "Screenshot_20210611-104738.jpg")hanx for the help,

Regards.

Hamal Fialllo


author: Felix
body: Hey [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) - thanks for the info, this is a public forum so you may want to remove your personal info (email address \& screenshot).

I'll update quota for this account too.


author: Hamal Fiallo
body: Okok , done.

Please let me know when will this update will become available for us to use.

Thanx

Regards


author: Hamal Fiallo
body: Hello Felix.

I have the same problem with quote again. Please help!

Regards.

Hamal fiallo


author: Felix
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) please write in to Trello Support at <https://trello.com/contact> - they'll be able to help you with the quota issue.

Edit: fixed the link


author: Hamal Fiallo
body: It says Page not found.

Regards.

Hamal fiallo


author: Iain Dooley
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) If there are one or two commands that take a lot of quota, you can always redeploy just those ones using BenkoBot which is a JavaScript automation platform for Trello that my colleagues and I created. You can see some example functions here (more to come) and we can help you create them too:

<https://trello.com/b/IoHmhz5c/benkobot-community-board>


Tags: butler

command