youngmon/atlassian-qna huggingface dataset:
Cannot upload files to Confluence Cloud
Asked by Medit:

It always fails to upload file to Confluence Cloud even though the size of file is under 1 MB.

PLEASE FIX THIS ASAP!!!!!!!!!!


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to give more detail, and probably report it to <https://support.atlassian.com> rather than us (we're end users, with no more access to your Cloud system than you grant us)

comments: author: Medit
body: I have tried that link but I could not make any supporting ticket/issue there.

This space is the only way I found to report my problem.


author: Nic Brough -Adaptavist-
body: Did you try the big green "Contact Technical Support" button?


author: Medit
body: Previously I have tried that but I could not make anything at that time. I tried it again now, and I can make what I want.

Thanks a lot.


Tags: cloud

confluence-cloud
Is the space tools -> Configure sidebar still valid.
Asked by yusuf_kartal:

*This question is in reference to Atlassian Documentation: [Configure the Sidebar](https://confluence.atlassian.com/pages/viewpage.action?pageId=317194694)*

Is the space tools -\> Configure sidebar still valid. I can not find the edit button next the title and show/hide buttons?


Answers:
author: yusuf_kartal
body: Solved it my fault,   
Space tools button is on the left bottom of page


Tags: confluence-administration

documentation

side-bar
Internal Server error when trying to download all attachments of a page.
Asked by Thu Nguyen:

Hi,

I got the Internal Server error when I tried to download all attachments of a page that has**multiple attachment pages**. Please help!

image2017-2-13 10:32:47.png

image2017-2-13 10:33:59.png  
[](https://community.atlassian.com/t5/Confluence-questions/Internal-Server-error-when-trying-to-download-all-attachments-of/qaq-p/39102?attachment-id=11586){#link_1185b9f39b7bbf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6569/1/image2017-2-13%2010%3A32%3A47.png){#display_1185b9f39b7bbf_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Internal-Server-error-when-trying-to-download-all-attachments-of/qaq-p/39102?attachment-id=11587){#link_1185b9f39b7bbf_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6569/2/image2017-2-13%2010%3A33%3A59.png){#display_1185b9f39b7bbf_2}


Answers:
author: Thu Nguyen
body: -


author: Piyush_Annadate
body: Does the page have doc or Image file to download?


Tags: confluence-administration
Image not displayed while effect used
Asked by Lalanne Laurent:

Hi,

I noticed recently the images using effects are not displayed anymore and replaced with "The image's data is missing" image.

With effect :

[https://librepilot.atlassian.net/wiki/download/attachments/31588402/Output_banks.png?version=1\&modificationDate=1461459448077\&cacheVersion=1\&api=v2\&effects=border-simple,blur-border](https://librepilot.atlassian.net/wiki/download/attachments/31588402/Output_banks.png?version=1&modificationDate=1461459448077&cacheVersion=1&api=v2&effects=border-simple,blur-border)

Same image without effect :

[https://librepilot.atlassian.net/wiki/download/attachments/31588402/Output_banks.png?version=1\&modificationDate=1461459448077\&cacheVersion=1\&api=v2](https://librepilot.atlassian.net/wiki/download/attachments/31588402/Output_banks.png?version=1&modificationDate=1461459448077&cacheVersion=1&api=v2)[](https://librepilot.atlassian.net/wiki/download/attachments/31588402/Output_banks.png?version=1&modificationDate=1461459448077&cacheVersion=1&api=v2)

Thanks,  
Laurent


Answers:
author: Lalanne Laurent
body: If i remove effect the image is displayed fine, issue seems related to the "effect plugin" not working anymore.

comments: author: Rob Woodgate
body: Hi Laurent,

This is good, it means that the connection between the attachments and your pages hasn't become corrupted, as can sometimes happen.

Does this problems still occur if you try a different browser?


author: Lalanne Laurent
body: Firefox, Seamonkey, Chrome : same result.

png or jpg images are affected.


author: Rob Woodgate
body: Hi Laurent,

If the attachments are there (which they are) and this is happening on all browsers (which it is) then you'll need to put a ticket into Atlassian support to investigate.

There was a cloud update recently and it appears as if several bugs have happened since then. This may be one of them. Sorry I can't help you any further ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


author: Lalanne Laurent
body: Thanks for advice Rob, i will go to the Atlassian support page.


author: Rob Woodgate
body: Hi Laurent,

What happens when you edit an image and remove the effect? Does it then show up?


Tags: cloud

confluence-cloud
To retrive hide specific elements
Asked by Pavan Kumar:

I hide save button using custom html using CSS or JavaScript code below

\<style type="text/css"\>

input#confirm.submit.aui-button {  
display:none !important;  
}  
\</style\>

how to retrive/add save button.  
[](https://community.atlassian.com/t5/Confluence-questions/To-retrive-hide-specific-elements/qaq-p/326469?attachment-id=2656){#link_1185ba24e049e1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55058/1/html%20code.JPG){#display_1185ba24e049e1_0}  
[](https://community.atlassian.com/t5/Confluence-questions/To-retrive-hide-specific-elements/qaq-p/326469?attachment-id=2657){#link_1185ba24e049e1_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55058/2/custom%20html.JPG){#display_1185ba24e049e1_2}


Answers:
author: indra
body: As the Confluence UI is not usable, the customizations in "custom HTML" need to be removed through the Confluence database directly. Before proceeding, please ensure that you have a full backup of your Confluence database.  
Shutdown Confluence  
Run the following SQL query against your database:

SELECT bandanavalue FROM bandana WHERE bandanakey = 'atlassian.confluence.settings';

You can copy the result into a text editor, and locate \<customHtmlSettings\>...\</customHtmlSettings\> tag as it contains the customizations added to Custom HTML.  
To reset this, you need to remove the customizations added, and your customHtmlSettings should look like:

\<customHtmlSettings\>

\<beforeHeadEnd\>\</beforeHeadEnd\>

\<afterBodyStart\>\</afterBodyStart\>

\<beforeBodyEnd\>\</beforeBodyEnd\>

\</customHtmlSettings\>

(warning) Make sure all the tags are complete and properly enclosed, and you have only removed the added codes.  
After that you need to update your Confluence database with the modified settings. To do that you can run the following query  
(info) You must copy the whole settings and replace \<modified_settings\> with.

UPDATE bandana SET bandanavalue = '\<modified_settings\>' WHERE bandanakey = 'atlassian.confluence.settings';

Start Confluence

comments: author: Pavan Kumar
body: Thank you indra


author: Nic Brough -Adaptavist-
body: Remove the css and javascript?

comments: author: Pavan Kumar
body: Hi Nic,

how can remove the css and javascript ,i hidden save button it shows only edit and cancel button, how to can retrive save button, I think first remove css and javascript using sql database, if u know please provide steps i will follow that.

custom html.JPG

html code.JPG


author: Nic Brough -Adaptavist-
body: I don't understand. You said you had used some css and javascript to remove the save button, then you said you wanted to see it again. So you need to remove the css and javascript you added to hide it.


Tags: confluence-administration
How to avoid email blast with mass page creation
Asked by Douglas Ancey:

I'm creating a lot of pages, is there a way for me to not email blast all watchers or is that only possible to control after a page as been created?


Answers:
author: Rodney Hughes
body: as you create the pages, either set the page to Page View Restriction to just yourself. Wait a while before you remove the Restriction, then the Watchers will only get the daily update summary

Or create one Restricted View page for yourself and create all the new pages under that. Later Move the pages where you want

.... But as I often say to our Users, remember that as a Knowledge Management System, knowledge is only knowledge when people know when new knowledge is created or edited!! :smile:


Tags: cloud

confluence-cloud
difference between 5.6.5 and 6.0.5
Asked by Sanjeet Kumar:

Dear Team,

Please prepare a table for me where difference between 5.6.5 and 6.0.5 confluence features include addon. Which addon is with new package and which is wit old package. We are using 5.6.5 version we want to upgrade in 6.0.5 version for 10,000 licenses.

I need your support on priority.

Regards,

Sanjeet


Answers:
author: Nic Brough -Adaptavist-
body: Please have a read through the release notes for each main version under <https://confluence.atlassian.com/doc/confluence-release-notes-327.html>


author: Rob Woodgate
body: Hi Sanjeet,

This is a user forum. If you want Atlassian to provide you with specific information then you'll need to log a support ticket (assuming you're not willing to go through the release notes like Nic suggested).

comments: author: Nic Brough -Adaptavist-
body: The last time someone asked this question and went to support, they got a list of the release notes urls back (available from the page I pointed to)


author: Rob Woodgate
body: Hi Nic,

Yeah, that sounds about right :smile:

I was just giving Sanjeet another option if he wanted to try to get official Atlassian guidance.


author: Sanjeet Kumar
body: Hello Team,

Please share the information by Atlassian because release note is not helping me to understand the difference between both versions.


author: Nic Brough -Adaptavist-
body: The release notes are lists of changes between the version in the note and the previous one.

So, if you read the release notes for 5.7, 5.8, 5.9 and 6.0, you will get a list of the differences between 5.6 and 6.0


author: MattS
body: Sanjeet,

"Please prepare a table for me ..." .

This site is the place where people help each other for free. It's not likely that someone here or even Atlassian will do such specific work for you without being paid for it.

However <https://www.atlassian.com/partners> has a list of hundreds of companies that you can pay to do such tasks.


Tags: confluence-administration
How to tell if my instance is Cloud or Local server based
Asked by David Joseph:

How can I tell if my confluence hip-chat is cloud or local server based? Are they the same cost? if yes, can I move from cloud to locally hosted easily.


Answers:
author: Nic Brough -Adaptavist-
body: Cloud Confluence always runs on a url with \<something\>.atlassian.net in it.

Cloud and Server are **very** different in cost - see <https://www.atlassian.com/software/confluence/pricing?tab=cloud>


Tags: cloud

confluence-cloud
How to make image effects consistent in size?
Asked by Becky Clutter:

I just created a page in Confluence that has a variety of images on it. I applied image effects to some of the images, and I noticed that the effects are not consistent in size, even if the images are the same size on the page.

For example, I have two images that I set to be 200x200 on the page, and I applied the snapshot effect to both images. One image now has a 4px white border, while the other has an 8px white border. This size discrepancy happens for the other effects as well.

You'd think that since the images are both 200x200 on the page that the effects would be exactly the same.

The only thing I can think of is that the size of the effect is different because the source images are different sizes.

Anyone know a work-around for this? It would look a lot nicer if the size of the image effects was consistent across the whole page.

Here are some screenshots of what I'm talking about\~

### Snapshot: {#toc-hId-1451948164}

snapsnot1.png

snapshot2.png

### Curl Shadow: {#toc-hId--1100208797}

curlshadow1.png

curlshadow2.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-make-image-effects-consistent-in-size/qaq-p/246801?attachment-id=6919){#link_118f76719e3961}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41751/1/snapsnot1.png){#display_118f76719e3961_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-make-image-effects-consistent-in-size/qaq-p/246801?attachment-id=6920){#link_118f76719e3961_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41751/2/snapshot2.png){#display_118f76719e3961_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-make-image-effects-consistent-in-size/qaq-p/246801?attachment-id=6921){#link_118f76719e3961_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41751/3/curlshadow2.png){#display_118f76719e3961_4}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-make-image-effects-consistent-in-size/qaq-p/246801?attachment-id=6922){#link_118f76719e3961_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41751/4/curlshadow1.png){#display_118f76719e3961_6}


Answers:
author: Davin Studer
body: When you upload photos to Confluence it actually creates two versions the original and and a scaled down version that it calls the thumbnail version. The large and original sizes of the image use the original image. If you select large it simply does a browsers resize on the image using CSS. The medium and small sizes typically use the thumbnail version, but I have seem medium also use the original image with a CSS resize. Anyway it looks like the effects are applied based on the original size of the image. Thus when you scale the images in Confluence the effects will be scaled differently if the original images are different sizes. If you want the effects to be the same then you will need to pre-process the images prior to bringing them in Confluence to be the same resolution. Then the effects should apply uniformly.


Tags: image
Is there a macro for displaying a label count?
Asked by Tim H_:

*This question is in reference to Atlassian Documentation: [Macros](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765157)*

I know there's a heatmap, but I'd like to display the tallies themselves.


Answers:
author: Rob Woodgate
body: Hi Tim,

There is no native way of doing this (on Cloud at least; on a server version there may be a way to query the database to get this information). There are also no add-ons for Cloud that will do this, at least none that I could find in the marketplace.

It looks like your only option is to write your own add-on.

comments: author: Tim H_
body: Thanks, Rob.


author: Matt Cook
body: Hi

There is a way of doing this via a Dashboard:

1. Firstly, save a filter query for the project you want, and the particular issue types you want to include.
2. Then in a Dashboard create a Two Dimensional Filter Statistic gadget.
3. Using the filter you want, set the X Axis to be The Project (will explain below) and the Y axis to be the labels
4. Save it. You should then see a list of how many counts of a label are present within the project.
5. You can change the X Axis to be another attribute if you want to do a sub division (say Status or Resolution as examples) and this will give sub totals per attribute type, and you'll still get the overall total.

You can then show all the results and copy these out to another medium if you need to work with the numbers.

Not pretty, but it'll do what you need i think


Tags: confluence-cloud

documentation

macro
Delete a File List Blueprint
Asked by Claus Geissendoerfer:

Hi, I'm trying to delete a file list, but I don't see the delete button. I have admin rights. See screenshot

<https://www.screencast.com/t/d58QBgoq3x3t>

File List Blueprint: {#toc-hId-1877268896}
==========================================

<https://confluence.atlassian.com/doc/file-list-blueprint-329975388.html>


Answers:
author: Rob Woodgate
body: Hi Claus,

You need to have specific Delete permissions to delete a page; the Delete option would be visible if you had those permissions.

Go to the Space Tools \> Permissions page and give yourself delete permissions, then you'll be able to delete it.


Tags: cloud

confluence-administration

confluence-cloud

questions-for-confluence
Simple FAQ portal
Asked by Gibran Khalil:

Greetings,

I am evaluating Confluence with Questions for an intranet portal, the site will host FAQs for multiple products with subtopics. I am bit overwhelmed by all the features available and looking for a simple approach. The idea is a landing page with Featured topics with the option for subtopics, the user can ask a question but must be reviewed by the moderator before it's posted. We might leverage the KB function but the primary use is FAQ.

Any idea how to get up and running without being an expert :smile:

Thank you,

Gibran


Answers:
author: Rodney Hughes
body: You are combining two things here - an FAQ/Topic repository and a general new Q\&A mechanism that may lead to a FAQ/Topic

We have a dedicated FAQ/Topic pages in two formats:

One format is a page with a list of FAQ - there is a table with the FAQ listed in the left column using Heading style and in the right hand column the answer is provided embedded with an\<\<Expand\>\> macro. These pages are Restricted Editing.

The other format is a page as an "index page" to the child pages for each topic which you can do using a \<\<Page Tree\>\> macro or just direct links to each Child.   
As an example, we use this as a general topics forum where our members can post a new Child page on some matter of importance and they write up their full "story" about the issue. Then the other Users add Comments to the bottom of the page as discussion about the topic.

I suspect there are other mechanisms to handle new Q\&A with moderation before posting. Confluence is a collaboration tool i.e. contributors do so without "moderation" before the posting is visible to others. To me this new Q\&A is really a process of having a link on a page to send the moderator an email with the question and then the moderator decides whether to make an actual posting in the FAQ/Topics pages.
Jira task list in Confluence.
Asked by Michele Morotti:

HI,

I'm trying to create a monitoring-table in order to have a view of my JIRA-tree-activities.

I have the following problem:

When I "Insert JIRA Issue/filter" in my table, the default option is "Display as SINGLE ISSUE".

I'd like to set as default:

- TABLE

- A specific set of "COLUMN DISPLAY", different from Default (Only KEY, SUMMARY, STATUS, ASSIGNEE, FIX VERSION)

Can you please help me ?

Thanks very Much

Best regards


Answers:
author: Rob Woodgate
body: Hi Michele,

I'm afraid you can't change the default values in the JIRA Issue macro (or any macro, as far as I know).

What you can do is to create your own page template with a JIRA Issue macro on it that has the values you want. You can then use that template to create your new pages and the macro will have whatever values you set when you created (or last edited) your template.


Tags: confluence-administration
Is there a way to export comments on file attachments? We need both resolved and un-resolved comments.
Asked by Phil Stollery:

We're planning on having word documents attached to pages, and use commenting feature on these attachments to help review these word documents.

We then need an audit trail of the comments, and who resolved them. Can this data be exproted or reported on?

Is there a macro that can read this data?


Answers:
author: Rob Woodgate
body: Hi Phil,

You can [export a whole space to XML](https://confluence.atlassian.com/conf56/exporting-confluence-pages-and-spaces-to-xml-658736972.html), including attachments and comments.

I'm not aware of a macro that can report on resolved comments, but these are [the comment add-ons](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=comment) for Confluence Server - one of them might do what you need.
How to get a confluence page in unix?
Asked by vikranth A:

Is there a way to access a confluence page in unix environment?


Answers:
author: Nic Brough -Adaptavist-
body: Lots, but you need to explain what you actually want. "Access a page" does not tell us what you are trying to do.

comments: author: Nic Brough -Adaptavist-
body: Ok, I'm assuming you mean you have a remote process that needs to read the page.

That should use the [REST API](https://docs.atlassian.com/atlassian-confluence/REST/latest-server/) to get the data it wants. I usually start with <https://developer.atlassian.com/confdev/confluence-server-rest-api/confluence-rest-api-examples> as the examples show you stuff working, rather than the full REST API docs


author: vikranth A
body: I have tried the example earlier and could not get it working. It gave me "No JSON object could be decoded". I wasnt sure how to provide the address. should we provide it as it is or should be modify it?

Can you tell me the command line for Reading the below page ?[http://confluence.xxxxx.com/pages/viewpage.action?pageId=xxxxx](http://confluence.xxxxx.com/pages/viewpage.action?pageId=362667)


author: Nic Brough -Adaptavist-
body: It's the url given in the docs, except you need to replace the base url with your own, and the page identifier.

I'd also try dropping the pipe through a decoder that the doc says to use - I think that's hiding the response which you need to see to understand.


author: vikranth A
body: Thanks Nic. I tried removing the command after pipe. I am able to get the page data in html format and processing that for my actual purpose.
Showing all available Spaces in "My Spaces" area on Confluence Dashboard
Asked by Stefan Arnold:

Iam actual testing our confluence upgrade from 5.4 to 6.0 in a testing environment.

Most things worked perfect for everything else i found a workaround.

But there is one thing on the new version thats not like i hoped, the new dashboard.

We mostly use confluence as a knowledgebase and for documentations. we restricted the accessibility to our spaces with managing our users and groups in active directory.

So every user sees the spaces he needs to see.

On the old dashboards the was directly a space list with all spaces a user has access to.

But know there is still a list, but it is empty. Every user now have to favorise every of their spaces to have it back fast accessible on their dashboard.

Is there a way to show all available spaces per default on the dashboard without having each user to manually favorise their spaces?

Or is there a way to use a custom page as start page?


Answers:
author: Thomas Schlegel
body: Hi Stefan,

we use the plugin "Custom Dashboards for Confluence". With that plugin, you can create your own dashboard page as a regular Confluence page.

You can create different dashboards for different user groups, it works well and is not too expensive.

Best regards

Thomas

comments: author: Stefan Arnold
body: Thanks for the hint. I tried the mentioned plugin and it does exactly what i want and more.


Tags: confluence-administration
Confluence Issue Screen
Asked by Nerko Memcic:

*This question is in reference to Atlassian Documentation: [JIRA Issues Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=139380)*

**The issue screen while creating a JIRA issue out of confluence shows me just "project" "summary" "Description", how can I make other fields visible like components and versions or custom fields?**


Answers:
author: Vasiliy Zverev
body: You need to make fields as mandatory into field configuration scheme assotiated with this issue type.

comments: author: Nerko Memcic
body: Great, thank you for the info!


author: jawedshaikh
body: How to make assignee field to display in the issue screen


author: Nic Brough -Adaptavist-
body: Assignee is a very important field in Jira. It is always there. It names someone, or states "unassigned"

Could you tell us where you expect it to appear?


Tags: documentation

field

issue

jira

screen

visibility