youngmon/atlassian-qna huggingface dataset:
How do i transfer share point files in to confluence
Asked by koldfield:

I would like to transfer share point files from share point in to confluence, can anyone tell me how this is done please.


Answers:
author: Daniel Eads
body: Hi there, welcome to the Community!

By files - I'm going to assume you primarily mean Word documents. Is that right?

The process for importing Word documents to Confluence using the native tooling is done on a file-by-file basis in both Confluence Server and Confluence Cloud:

* [Import a Word Document Into Confluence (Server)](https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html)
* [Import Content into Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/)

While you can add documents as attachments by [dragging and dropping them onto an attachment macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-attachments-macro/), those documents won't be converted to Confluence pages. People trying to access the documents would see them as attachments they could download, preview, or edit in Microsoft Word (using either the "Edit in Office" functionality of Confluence or the Atlassian Companion). Generally we recommend converting documents that might be edited in the future to native Confluence pages if possible, as this will allow you more flexibility in maintaining the contents and using things like Confluence macros.

Doing a search on the [Atlassian Marketplace for alternative options for importing Word documents](https://marketplace.atlassian.com/search?product=confluence&query=word%20import) , I see one app currently:

* [All-in-one File Importer for Confluence](https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud&tab=overview) for Confluence Cloud by Bitwelt Software

Based on this app's marketplace listing, it appears to support importing in bulk. Checking that app out would be my suggestion for bulk importing Word documents as native Confluence pages.

Cheers,  
Daniel

comments: author: koldfield
body: Thanks for the info, i am looking in to how we move our current service wiki from share point in to confluence.


Tags: cloud

confluence-cloud
Edit draft page by script
Asked by Francisco Gomez Balastegui:

Hi, we need to do a massive replacement of string, on some draft page.

We are able to get the draft page and replace the string, but we don't know how to save this draft page.


Answers:
author: Jenna Davis
body: Hi Francisco,

Can you give me an example of what you're currently doing? Do you have a script written?

I'll do my best to help you out once I get an idea of where are you currently. :)

Best,

Jenna

comments: author: Francisco Gomez Balastegui
body: Hi, thanks for the offer. We able to solve the problem with this WA.

We installed Scriptrunner. We go page for page checking if the string matches. If matches, we make a consult on BD that replace the content in the database directly.


Tags: confluence-server

script

scriptrunner

server
Custom Ageing field for Reports
Asked by afsal nazar:

Hi,

I have created a custom number field AGEING that calculates the difference between another custom date field START DATE and the current date. The AGEING custom field is automatically calculated when the issue is transitioned from one status to another. This is done using the automation.

Question: I want to create a custom chart using this custom AGEING field to show average ageing. Is this possible in Jira without using plugins? I checked the available report options but couldnt find anything i'm looking for...


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@afsal nazar](/t5/user/viewprofilepage/user-id/4062270) ,

As far as I know it is not possible with standard features of Jira. You can use marketplace apps. Our team developed [Status Time app](https://marketplace.atlassian.com/apps/1221826/status-time) for this exact need. It provides average report with grouping on any field. e.g, average in progress time by issue creation week or average cycle time by project.

The time calculation can be based on your working calendar. Once you define your working hours and holidays into the app, then cycle time for a ticket created on Friday at 5 PM and closed on Monday at 9 AM will reported as a few hours rather 3 days.

You can check the [online demo](https://status-time.bloompeak.io/demo) and play with it to see the functionalities. Hope it helps.


author: Aron Gombas _Midori_
body: You are asking this question in the "Confluence" topic. Don't expect answers if it is posted to the wrong audience.


Tags: age

cloud

confluence-cloud

jira

report
Display labels of current page, not from whole space
Asked by Johann Schr:

Hi, is it somehow possible to display all labels from only the current page? I tried using the Labels-Macro, but here I only can display the labels from the wohle space.

The reason why im asking: I want to display the page-labels within the Macro of page-properties.


Answers:
author: Henning van Ackeren
body: This may help: <https://community.atlassian.com/t5/Jira-questions/Macro-to-show-labels/qaq-p/118141>

comments: author: Johann Schr
body: Thanks for your quick answer. I was hoping to use existing macros. But it is good to know, that this problem can be solved somehow.


Tags: confluence-server

label

server
Why links in mobile version (in app) don't have their titles according to the titles of pages?
Asked by Lado Sheroziia:

In computer version of Confluence links have titles according to the titles of pages in Confluence (screenshot 1), but in mobile version (in app on iPhone and iPad) links don't have their titles, it looks like regular links (screenshot 2). Why? Is it bug? Can it be fixed?![?????? ?????? 2020-08-26 ? 00.31.04.png](/t5/image/serverpage/image-id/107996i827664D2FE5DC337/image-size/large?v=v2&px=999 "?????? ?????? 2020-08-26 ? 00.31.04.png")![IMG_4980.PNG](/t5/image/serverpage/image-id/107997i2F47DA2E96C7D66B/image-size/large?v=v2&px=999 "IMG_4980.PNG")


Answers:
author: Diego
body: Hello [@Lado Sheroziia](/t5/user/viewprofilepage/user-id/4044991) !

As I understand, Confluence Mobile application does not display links as expected.

This behavior is a known bug and has been filed here:
> * [++***\[Confluence Cloud\] Confluence Cloud mobile Android app: Space links are not displayed correctly***++](https://jira.atlassian.com/browse/CONFCLOUD-67582)

Currently, the best course of action is to vote and watch the report. Voting for the bug helps to increase the bug's visibility and watching it will keep you up to date with everything posted there.

Let us hear from you!


Tags: cloud

app

bug

confluence-cloud
Not able to edit the Bar value in Roadmap Planner
Asked by PayalPatel:

I am not able to edit the bar value in roadmap planner edit mode. ONly marker, lane I am able to edit. for Bar, it just gives me creating or linking page options but no editing text for the default Bar1, Bar2 etc.. inserted by tool .


Answers:
author: Tracy B
body: Exactly what I saw, hope they can fix this!
How to copy text OUT of Confluence and keep linebreaks?
Asked by Craig Montgomery:

Hi, I have a Confluence page which instructs a user how to complete a form in another system.  
The Confluence page includes a template for details which the user completes, e.g. -

Environment:

Server:

Drive:

Folder:

Type of access:

When I copy this ++FROM++ the Confluence page into the form, it shows as this:  
Environment: Server: Drive: Folder: Type of access:

Where have the line breaks gone?

Can they be retained?

thanks


Answers:
author: Craig Montgomery
body: Need to publish the page to keep the line breaks.  
I was copying out while in Edit mode.


Tags: cloud

confluence-cloud
NOT ABLE TO SEARCH USERS UNDER PEOPLE HEADER TAB
Asked by Roja Gurram:

Hi All,

When searching the users on PEOPLE directory tab not able to find the users. Can you please suggest us this is quite urgent.

We have been migrated Confluence from server to Cloud last weekend users faced the finding of users in People tab.


Answers:
author: Ste Wright
body: Hi [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350)

A quick check is to see if you have the right Global Permissions:

1. Go to Jira Settings \> System \> Global Permissions
2. Make sure user groups are in the permission "Browse Users and Groups"
3. Similarly, ensure users are in those user groups via Jira Settings \> User Management \> Groups (and select one to see whose in it).

\^ I'd check here first, as this can limit user browsing to some degree :)

Ste

comments: author: Roja Gurram
body: Hi [Stephen Wright _Elabor8_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1166470),

Thanks for the response .

Just for your information.This is for Confluence issue not for JIRA.


Tags: cloud

confluence-cloud
Can we limit the number of pages a user can move?
Asked by Dave van _t Veld:

We recently had a user who tried to move a page with a large number of child pages, during business hours. This took a while and Confluence can sometimes not handle that delay very well, so the user thought the move had not worked and tried 3 times in a row, causing a Java out of memory problem and the site to crash.

This was all fixed after a service restart, but the half an hour outage was obviously not great. So to avoid this in future I checked a few things. Firstly, we'll be increasing our JVM heap a bit, but ultimately the problem could still occur, if a user decides to move most of the content from a space (e.g. move the home page with everything under it).

Moving is unfortunately not a separate permission. Anyone with edit can move the page. So that brings me to my question; does anyone know of a way to restrict users from moving pages, or restricting at least the number of pages?


Answers:
author: Vero Rivas
body: Hi [@Dave van _t Veld](/t5/user/viewprofilepage/user-id/1095525)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/conf59/move-and-reorder-pages-792498724.html>

<https://community.atlassian.com/t5/Confluence-questions/Restricting-users-from-moving-pages-from-one-space-into-another/qaq-p/1250367>

Cheers


Tags: confluence-server

move

page

server
Some confluence users report unexpected error for jira issues macro
Asked by Bianca Cottle:

I am trying to use the jira issues macro to share issues for an epic with stakeholders in Confluence. I have been able to set up the macro to display correctly on my end and for some users, however some users are reporting an error:

"Data cannot be retrieved due to an unexpected error. View these issues in JIRA"![image.png](/t5/image/serverpage/image-id/107970iCC0731FC339446B6/image-size/large?v=v2&px=999 "image.png")I am new to Jira. Is there a setting or permission I can check to see what is different between the sucessful and unsucessful users?

Note the jira project permissions are set to Default software scheme


Answers:
author: Diego
body: Hello [@Bianca Cottle](/t5/user/viewprofilepage/user-id/2980351) !

As I understand, when you try to show Jira Issues with the Jira Issues macro in Confluence, the tickets are not displayed.

With this behavior in mind, I raise you the following questions:
> 1. *Is this error present no matter which project from Jira you try to show?*
> 2. *Has the error appeared in another page or only a specific one?*

You specified that "I have been able to set up the macro to display correctly on my end and for some users, however some users are reporting an error:". There is a chance that those affected users are under the effects of this bug:
> * [++***\[Confluence Cloud\] Unexpected error is causing JIRA Service Desk customers (Atlassian Account converted) to not be able to see JIRA issue/filter macros on Customer Portal knowledge bases as well as in Confluence directly.***++](https://jira.atlassian.com/browse/CONFCLOUD-56387)

Let us hear from you!


Tags: cloud

confluence-cloud

jira
How can I collect the data from a HTML aui form?
Asked by Ka Chun Sin:

I have created a form on my Confluence page using HTML aui form.

After setting up all the questions and create a "submit" button, may I know how can I collect all the data and send the data to a designated email without using any plug-in or paid macro.

Thanks.


Answers:
author: Alex Medved _ConfiForms_
body: You will still need to have a plugin or some service that receives the "submitted form" and does what you want with the submitted data. You can develop this yourself - <https://developer.atlassian.com/server/framework/atlassian-sdk/create-a-helloworld-plugin-project/>

Or, alternatively, you can set up your HTML form to use something like sendgrid/twilio REST API to send an email directly from the web browser. True that you will need to "expose" the auth details (as far as I understand)


Tags: confluence-server

server
change confluence name address
Asked by DanGhe:

Hello,

I would want to ask if it is possible to change the default name of my confluence that I see in the browser address bar

for istance if <https://example.atlassian.com> is the address name , I would want to change the example word at the moment is my name-surname.

Thanks


Answers:
author: Daniel Eads
body: Hi [@DanGhe](/t5/user/viewprofilepage/user-id/3946466) , welcome to the Community!

Unfortunately site renames must be done by Atlassian Support, and require a case in our support portal. Since Cloud Free sites aren't eligible to open support cases, this also means that Cloud Free sites aren't eligible to undergo a rename.

There are a couple options available:

* Export the current site, create a new site at the correct URL, import your data, and delete the old site
* Select the Standard plan (even on a trial basis) from the Manage Subscriptions section in your site's administration - this will make you eligible to open the necessary support case at [support.atlassian.com/contact](https://support.atlassian.com/contact) for our support team to start the site rename process

Cheers,  
Daniel


Tags: cloud

confluence-cloud
after install w/restore unable to log in and many tables are blank in oracle database
Asked by VZ IPT Team:

after completion of the confluence install using the restore from backup option...

tables are blank

there is no data to be found in any of the CWD tables and the app registers an error when trying to log in.

is there an easy solution to the login issue.


Answers:
author: Daniel Eads
body: Hi, welcome to the Community!

What version of Confluence was your backup originally taken from? Did it use external user management? How was the backup taken?

When you say blank - do you mean that all tables starting with CWD in the database simply have no rows? Or do you mean that they also have no columns as well?

It's possible to give Confluence a startup flag that enables a temporary admin user: [Use recovery mode to restore access](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html) . This will get you in the application, and at least let you take a look at the User management inside the application to look for clues.


Tags: confluence-server

server
what is the recommended date/time format to be used with Oracle database (NLS_DATE_FORMAT)
Asked by VZ IPT Team:

upon install the NLS_DATE_FORMAT is set to DD-MON-RR.

any query to the database shown on the website to troubleshoot issues is in the format

YYYY-MM-DD HH:MM:SS

There is nothing in the install documentation for Oracle database to define what the NLS_DATE_FORMAT should be.


Answers:
author: Daniel Eads
body: Hello there, welcome to the Community!

Oracle stores dates in a specific format down to the second. The NLS_DATE_FORMAT parameter controls what you can expect for default input/output of dates - [there's a good explanation here on how this shakes out for Oracle databases and what you can expect when trying to modify this value](https://www.oracletutorial.com/oracle-basics/oracle-date/) .

The short explanation is that you don't need to worry about setting the value. The database driver will handle storing dates appropriately, and on the backend, Oracle will use the same storage format no matter what NLS_DATE_FORMAT is set to. If you prefer, you can change it in [SQL Developer to show you different values](https://stackoverflow.com/questions/8134493/how-can-i-set-a-custom-date-time-format-in-oracle-sql-developer) , which can show you the details down to the second without casting the responses.

Atlassian's [requirements for Oracle configuration](https://confluence.atlassian.com/doc/database-setup-for-oracle-173821.html) are simply setting character encoding to AL32UTF8. Beyond that, the driver and Oracle itself take care of the rest. Since there's only one way dates are stored in Oracle, this doesn't need to be set in advance like character encoding does.

If you want to see the specific time saved with a date value and *not* modify the NLS_DATE_FORMAT parameter, you can also use the TO_CHAR function and tell Oracle your preferred format when retrieving DATE values, on a statement-by-statement basis:

```
SELECT TO_CHAR( <date_column>, 'YYYY-MM-DD HH:MM:SS' ) FROM <table>
```

I hope that clarifies things a bit with what to expect with date values in Oracle!

Cheers,  
Daniel


Tags: confluence-server

server
Roadmap planner email updates
Asked by Reem Kawas:

I have a roadmap planner on my main page for confluence and we use it to track program timings. Every time we update the roadmap planner, I check the "Notify watchers" and leave a comment. This is great but the email notification that everyone else receives looks like a bunch of code and they can't see the actual roadmap planner.

Is there a way for them to see my comment and the planner vs. the comment and a bunc of code?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/107932i321B8ECF62788AE8/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Daniel Eads
body: Hi Reem, welcome to the Community!

Unfortunately Confluence currently renders updates for the roadmap planner the way you see in email notifications, and there are no selectable options to change this. We do have an open feature request to improve how the macro looks in emails: [CONFCLOUD-36732 Roadmap Planner macro does not render in notification emails](https://jira.atlassian.com/browse/CONFCLOUD-36732) .

Watching and voting on that issue is the best way to keep up with updates on the request. For more information about how Atlassian prioritizes feature requests made on jira.atlassian.com, [check out this Community post](https://community.atlassian.com/t5/Jira-questions/How-does-the-JIRA-team-use-jira-atlassian-com/qaq-p/475688).

Cheers,  
Daniel


Tags: cloud

confluence-cloud
Review and markups in Confluence
Asked by Erin Hager:

I'm not quite finding a solution to this. I want to know if there is a macro that can show markups on a Confluence page. Comparing versions is not what I'm looking for. We have an active page with 5 people collaborating on documenting a feature. I want the page to show markups so a technical writer can go to the page and approve/deny on the fly. Not compare version 1 to version 3 and version 2 to version 4. Some things we want to keep some things we want to reject. Super easy in Word when it's just 2 people going back and forth. Not a solution for 5 people actively working on a single document. Confluence seems to be the best solution we have in place for collaboration but without showing markups, it's not as great as we had hoped. Again, we don't want to compare multiple versions. Thanks for any input.


Answers:
author: Dominic Lagger
body: Hi [@Erin Hager](/t5/user/viewprofilepage/user-id/4063209)

So confluence understand the wiki markup: [See documentation](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html)
> Enter wiki markup or markdown below. Confluence will convert your content to editor format and insert it into your page.

Or you can just write into your confluence page "{wiki-markup}" and then the wiki markup macro appears. Here you can paste wiki markup language.

Or perhaps a free plugin is what you are looking for: [https://marketplace.atlassian.com/apps/1210757/wiki-markup-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210757/wiki-markup-for-confluence?hosting=server&tab=overview)

Regards, Dominic


Tags: confluence-server

server
Why is my page tree blank?
Asked by Jeremy Leblanc:

Hey all,

<br />

Here's what's happening. My company uses confluence cloud and I made them a bunch of neat looking pages, models and organized everything. Problem is, when someone clicks on the only page that has an HTML macro then page tree goes completely blank, but you can still see the arrows in the navigation bar to the left. I tried to recreate the page thinking that it might have been a bug, but the problem still persists with new pages. I'll leave a couple of screen captures, hoping someone can help.

Thanks,

Jeremy

Navigation bar:

![with_tree.png](/t5/image/serverpage/image-id/107909i540846ADE93A5382/image-size/small?v=v2&px=200 "with_tree.png")

![no_tree.png](/t5/image/serverpage/image-id/107908i2F919F39B8CB143C/image-size/large?v=v2&px=999 "no_tree.png")


Answers:
author: Andrew Dildy
body: Hi Jeremy, the screenshot you posted shows the Confluence Server page tree. If you post in their community space or reach out to customer support I'm sure they could help you figure out what's causing this issue.


Tags: confluence-cloud

html

page

tree
Is confluence removing macros in newer versions?
Asked by alex.westerberg:

Hi guys,

we use confluence for our wiki space for the DataSHIELD academic project, it can be found here: <https://data2knowledge.atlassian.net/wiki/spaces/DSDEV/overview>

When I first joined the team I was making edits to old pages such as this one: <https://data2knowledge.atlassian.net/wiki/spaces/DSDEV/pages/714571780/v5+Tutorial+for+DataSHIELD+users>

It had loads of useful features such as dropdown sections, warning boxes, tip boxes, note boxes, page anchors, amongst other things.

Now, creating new pages such as this one: <https://data2knowledge.atlassian.net/wiki/spaces/DSDEV/pages/1289814017/Version+6.0.1> ,

when I go into the page editor and search the macros for "tip", "warning", "note", "anchor", "drop down" I get no results.

Is this removal of functionality intentional, to "streamline" the service, or is it that our project hasn't ticked a box to download more modern macros? If it's the latter that would be fantastic and a solution to our problems. Just I can't see how to do it.... any advice welcome, thank you so much in advance!


Answers:
author: Bill Bailey
body: This shows one of the downsides of the Cloud solution -- youhave no version control and macros/features can disappear. Why I recommend the server solution so that you are in control of all the changes, and if there is not support for a critical feature in an update, you just don't move forward.

comments: author: alex.westerberg
body: Thanks for your answer, Bill! Is there any documentation you can point me to regarding the different options of Cloud vs Server solutions?

Cheers once again,

Alex


author: Bill Bailey
body: There is this page:

[compare-atlassian-cloud-vs-server](https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html)

But keep in mind that Atlassian is pushing the cloud solution, so in their list of benefits is "**No need to upgrade:** Get immediate access to the latest and greatest features, no work required" Which to me is the main downside of the Cloud solution -- no control of the features -- you are just along for the ride.

There is this Cloud benefit they list "**Work on the go:** Atlassian's cloud products enable your teams to take your work anywhere and can be accessed securely from any browser or our [cloud mobile apps](https://www.atlassian.com/mobile). [Learn more](https://www.atlassian.com/trust/reliability/infrastructure)." But you can do the exact same thing with the server version, so not sure what they are talking about. I have been using Confluence located on a remote server (not on my network) for nearly a decade.


Tags: cloud

confluence-cloud