youngmon/atlassian-qna huggingface dataset:
Butler Power-Up: looking for multiple conditions in custom fields?
Asked by Amber Loyd:

Hello-

Is it possible to search a custom field for "text 1" or "text 2", which then adds a specific label, for example. Or am I going to have to make a new command for every single matching text I want to include?

Hopefully my question is clear. Basically, the command I'm trying to write is:

When Custom Field "Month" is set to "Jan" or "Feb" or "Mar", then check the box "Send Out".

I can't seem to find any way Butler will recognize "or" as an operator.

Thank you!


Answers:
author: Katrin Anger
body: [@Amber Loyd](/t5/user/viewprofilepage/user-id/3497161)

I am afraid there is currently no way to use "or" conditions in Butler. That would be an obvious feature request.

The only way to tackle such a task currently, is to set up a command for every single condition:

* When Custom Field "Month" is set to "Jan", then check the box "Send Out"
* When Custom Field "Month" is set to "Feb", then check the box "Send Out"
* etc.
Do archived items stay there forever?
Asked by Javier Carrasco:

Hi community,

We use Trello at work, and we archived all cards once they are done. Each card is usually very well documented in case we need to review or redo any actions we've done in the past.

This is why I need to be sure that this information will stay there indefinitely. As it is stated in your [help page](https://help.trello.com/article/795-archiving-and-deleting-cards), "Archived cards will remain archived indefinitely".

How *indefinite*is it? Maybe there's a difference between pro and free accounts?

Thanks in advance!


Answers:
author: Iain Dooley
body: [@Javier Carrasco](/t5/user/viewprofilepage/user-id/3494204) archived cards are there forever, no difference between paid and free accounts


Tags: archive

card

page
Trello - impossible to attach files to a card
Asked by Hyon-LG Lucile:

Hello,

I use Trello for an internal team.

We are using Box in parallel to get access to some files and I initially wanted to use to use the power-up functionality to ease the process.

Nevertheless, it's not so easy for some of the team members so I removed this power-up.

Nevertheless, since then, I do not have any longer the possibility to add other than trello attached card or box files (not possible to add "standalone files"

How can I solve this ?

Thanks for your help


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with an example so we can take a look? Also, if you are using Trello Enterprise, check with your team admin. Enterprises can restrict certain attachment types, so for example restrict direct attachments to Trello cards.


Tags: box

power-up
How do I set up a project template in Trello?
Asked by Alison_Fletcher:

I want to be able to set up a project template that is a timeline (process), and only change one date (campaign launch date) and then Trello updates the deadline dates accordingly along the timeline.

Each stage of the project is a list. Each list contains cards that are the tasks to be completed. I want all deadline dates to be updated. Is this possible?

I manage multiple projects within Trello that overlap each other depending on the stage of the timeline (process), and the live date.


Answers:
author: Iain Dooley
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065) I've done this for a client using Trellinator. Basically all the dates in the template board have dates that indicate the offset for each task, then when the board is copied the difference from the initial card and today's date is applied as an offset to all the other cards on the board. It's a bit complicated and there are some details that would depend on the specific of your implementation, but it can certainly be done. You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Katrin Anger
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065)Unfortunately, Trello doesn't offer this as an in-built feature.

However, I could imagine that this can be created with either the Butler Power-Up or one of the 3rd party tools that have a good selection of Trello actions (like Zapier, Integromat, etc.)

It's a bit of a workflow you have to think through to make it work, but my first guess is that it is possible.

comments: author: Alison_Fletcher
body: Thanks for your feedback [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783)


Tags: dependency

project-management

timeline
How do I create status reports in Trello?
Asked by Alison_Fletcher:

I have multiple boards set up that each aligns to a project. There are multiple projects running at any one time, so I want to be able to easily report on the following:

* Project status - on track, blocks or delay
* Completed tasks this week/month - overall summary \& by user
* Due tasks this week/month - overall summary \& by user

The desired outcome is to set up an automated weekly report that can be emailed to myself and my line manager.


Answers:
author: Iain Dooley
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065) a great partnership to Trello is Google Sheets, which you can use to store a bunch of historical information and then report on it. I got started using this guy's work:

<http://www.littlebluemonkey.com/blog/automated-trello-reporting-using-google-spreadsheets>

This was actually the foundation for Trellinator which I shared with you earlier.


author: Katrin Anger
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065)

Sorry that I have to state this again, but there is no standard feature in Trello that does this. Please have a look at the available Power-Ups.

When you open the Menu in a Trello board, click on **Power-Ups** and then on **IT \& Project Management**. There are a lot of good tools that might have the features you are looking for.

comments: author: Katrin Anger
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065)

I recently learned that there is a tool that specializes on running reports on Trello boards. You may want to check out [Bridge24](https://bridge24.com) to see if they can help you with that.


author: Ryan Haller
body: This fills all the unfortunate voids Trello has created for itself.


Tags: report

status

summary
Can't access Trello using Chrome - no issues using Edge?
Asked by Tom Gilbert:

Any help gratefully accepted. All screens beyond the login page on Chrome are blank - but Trello is working fine on Safari and Edge. Any suggestions on how to get it back working properly on Chrome?


Answers:
author: Iain Dooley
body: [@Tom Gilbert](/t5/user/viewprofilepage/user-id/3490769) what happens if you do a fresh login using a Chrome incognito window?


Tags: ms-edge
How do I see a list of tasks to complete today or this week per user in Trello?
Asked by Alison_Fletcher:

I want to be able to manage workload planning across multiple projects (boards) and to see the workload by user for that week or day.

Scenario:

* 3 tasks (cards) due this week
* Each task takes 2 days to complete
* All are assigned to one person
* Each task sits within a different project (board)

How do I easily report on this clash? I can then adjust dates accordingly to ensure all tasks are completed on time.


Answers:
author: Iain Dooley
body: [@Alison_Fletcher](/t5/user/viewprofilepage/user-id/3491065) I centralise everything in individual boards that are like a substitute for the default Trello Cards view using an extension I wrote (which also runs in Google Sheets :) called Benko Board:

<https://trello.com/integrations/#/benkoboard>

Alternatively the tool Placker is a fantastic project planning plugin for Trello:

[https://placker.com](https://placker.com/)


Tags: board

card

project

task

workload
Advanced Roadmap not visible for Confluence-only user
Asked by Damien Oliver:

Hi,

We have created a Confluence space for us to collaborate with one of our customers on a project. Within this space, we have created a page and linked a roadmap we created for the customer to this (from Advanced Roadmap \> Share plan as \> Confluence).

However, when the customer is viewing the page they cannot see the roadmap. They instead see an embedded webpage (I think this is our service desk/support page).

I added the customer's group to the Advanced roadmap permission, but this still didn't work. Only after I added the customer's group to Jira access did it work. However, this is not suitable as:  
A) none of the issues are pulling through to the roadmap as they don't have access to the project (and we don't want to give this view access to the whole of this project)  
B) the customer can see project names etc. which we don't want them to  
C) we would incur additional costs to add them as a Jira user.

I also tried the iframe method, but the result was the same.

I would've assumed that the roadmap would be viewable for everyone that has access to the space, but this is not the case. How can I allow the customer to view this?

Thanks,

Damien


Answers:
author: Manon Soubies-Camy
body: Hi [@Damien Oliver](/t5/user/viewprofilepage/user-id/4417341) and welcome to Community!

Users need to have a Jira license to be able to view any Jira issues from Confluence - there is no way your customers can see Jira roadmaps without a Jira license.

- Manon

comments: author: Damien Oliver
body: Can this be a future enhancement? One of the reasons we paid to upgrade Jira is to be able to socialise our development pipeline with customers, but we can't.


author: Manon Soubies-Camy
body: This is the closest feature request I could find: [JSDCLOUD-9044](https://jira.atlassian.com/browse/JSDCLOUD-9044) you can upvote and watch it to be notified if it's being developed.


author: Kirk Stevens
body: Hi [@Manon Soubies-Camy](/t5/user/viewprofilepage/user-id/1215212) Sorry for being so blunt but I really don't understand the use case for this, certainly from a customer perspective.  

If confluence users require Jira access to see Roadmaps, what benefit does this offer. If they are paying the cost for Advanced roadmaps as a Jira User, why would they not use the Roadmap view in Jira.

My understanding was that Confluences benefit was a collaboration space, yet we are unable to collaborate with non-technical business stakeholders without providing them a full Jira license + Apps + confluence as a cost.  

I truly admire the direction of Atlassian in supporting Agility though their tooling but the lack of support it shows to allow snippets of data to be shared to our internal customers, goes very much against the core value of Agile, specifically customer collaboration.  

Shame on them


Tags: advanced-roadmaps

cloud

confluence-cloud
Access to Calendar only
Asked by Kell:

I am a tourist theme park manager and just started using Confluence. I am needing a third party cafe owner to view our calendar in Confluence so she can know events to cater for however I do not want her to see all my confluence info and pages. How do I invite her to only see the calendar, nothing else?


Answers:
author: Vero Rivas
body: Hi [@Tina Forte](/t5/user/viewprofilepage/user-id/4513005)

Well, depending on where the calendar is (within the confluence space), you can manage it with the permission levels of the users, I leave you this link so you can take a look

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

<https://confluence.atlassian.com/doc/assign-space-permissions-139460.html>

Cheers


Tags: cloud

confluence-cloud
How do I change the date format to be Australian ddmmyyyy
Asked by Kell:

How do I change the current date format in Confluence to be ddmmyyyy for Australia.

It is mmddyyyy (USA) format which is very wrong for Australia's use and confusing.


Answers:
author: Vero Rivas
body: Hi [@Tina Forte](/t5/user/viewprofilepage/user-id/4513005)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/configure-time-and-date-formats/>

Cheers

comments: author: Kell
body: Thank you I tried that combination but it didnt work, still as USA format, not ddmmyyyy


Tags: cloud

confluence-cloud
Error During Import
Asked by dbutler:

this is probably a really basic question, but then I'm a basic user so here goes. I'm getting

*{"errorType":"EmailNotInDrsList","message":"Email domain is not in the DRS list","data":* is our domain names}

when I try to import an XML file into our confluence. now I think I might know the reason but need it to be confirmed by someone with a bigger brain than me.

I'm importing the file that has been extracted from a different confluence, actually an entirely different companies confluence. and that's why I believe that I'm getting this error. something in the import doesn't match our Confluence config. is there any way around this? has anyone been faced with this error before? I've searched for the error message and it's turned up nothing.


Answers:
author: kateryna.shevchenko
body: I get the same error, it was resolved by given me the site-admin permission level.

comments: author: Sigitas Jasinskas
body: yes, you can whitelist domains in scope via site settings =\> Site Access =\> Approve the following domains


author: Sigitas Jasinskas
body: sorry, no need to whitelist domains. having site-admin permission level is enough to do the trick


author: Sigitas Jasinskas
body: Hi Fabian,

I'm not sure if I'll be clear to explain...

Actually today I have experienced the same issue.

How it was solved? I checked exported entities.xml and found one account (email address) which I know left company, but he was updating some of the pages in the exported space. His account was not under Permissions list either.

In the new cloud instance I've sent an invite to this email address and then tried to re-import the space. It worked.


author: Fabian Lim
body: Hi [@dbutler](/t5/user/viewprofilepage/user-id/4512974)

We've done many imports from other confluence instances and we haven't seen this error. You may want to consider Atlassian Support directly if you are still having issues.

Regards


Tags: cloud

confluence-cloud
My Page Properties Report does not include the information in the columns like dates, status labels
Asked by Samuel Saunders:

I have set up a page properties report but it does not include the column information. I set up a page properties with id. have used the id in report properties have used a tag the enter page in report but no information from the columns are used in the report. The fault reported column is actually showing the wrong information. What have I missed?


Answers:
author: Manon Soubies-Camy
body: Hi [@Samuel Saunders](/t5/user/viewprofilepage/user-id/4379966) and welcome to Community!

Page properties can be tricky, can you please check:

* How your Page properties report macro is configured: did you add custom columns to show in the "Columns to show" parameter?
* Are your columns in the Page properties macro the same than in the "Columns to show" parameter? It really needs to be *exactly* the same (uppercase, lowercase, etc.)

You can also look at the documentation to check if you didn't miss a step:

* [Page properties macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/)
* [Page properties report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/)

Hope this helps,

- Manon


Tags: cloud

confluence-cloud

page-properties-report

page-property
Search taking you to the word on page
Asked by donnacullen:

I am building a Knowledge Base for our team and when you search, you can see where the word appears on the page (if using advanced search), however I want the team to click on that search and it take them to that area of the page.

All I'm getting is the search taking them to the Page itself then they have to scroll through to find what they're looking for.

I'm new to Confluence so I could be missing something.

Tips/Tricks please.


Answers:
author: Colum McAndrew
body: This isn't possible in Confluence, and as a cloud application, the way content is displayed is controlled in part by the browser being used to display the content. You also need to understand that Confluence is not a fully blown CMS. It is a simple tool that does some things well, but not others.

I'd also question why you'd want to do this. The context of the content is also important. For example, the page title, introduction, etc.

As someone from a Technical Writing background, I'd be happy to help you get to where you want. Maybe Confluence isn't the tool you require, but I'd need to know more about your requirements.

comments: author: donnacullen
body: Thanks Colum. The company have decided Confluence is their tool for the KB so that's the direction I have to follow. I was hoping someone could be directed to the part of the page where the word is included, but doesn't seem so.

Cloud certainly has some limitations also, so we'll work around them.


Tags: anchor

cloud

confluence-cloud

search
Atlassian asks to download resume?
Asked by Capn C4ke:

When trying to log in to Trello on my Ipad, it redirects me to Atlassian, and when I log in to there, is asks me to download a file called "resume", and wont let me log into Trello. What is going on?? I need to get into my Trello ASAP.


Answers:
author: Colum McAndrew
body: This doesn't sound right, and you should be very careful about downloading any file. Without knowing more, it is difficult to know what is going on. Are you using the Trello App or a browser. Either way, I'd be surprised if it would ask you to download a file when logging on. This sounds like your device has been compromised in some way.


Tags: cloud

confluence-cloud

download

trello
Some users not able to tag
Asked by Jaideep Chandrasekaran:

All members of our Team are using JIRA. only few team members are not able to tag other people. in the contrary other people can tag them . wondering how to sort out this issue. Note. i do have the Admin rights


Answers:
author: Piotr Zadro?ny _Eyzee_
body: Hi [@Jaideep Chandrasekaran](/t5/user/viewprofilepage/user-id/4433171)

To be able to @mention people on issues users need to have **Browse users and groups** global permission. You can grant such in admin settings -\> System -\> Global Permissions.

Documentation on that topic: <https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>

Best regards,

Piotr

comments: author: Piotr Zadro?ny _Eyzee_
body: Oh sorry, I haven't noticed you asked about Confluence, not Jira, issue.


author: Jaideep Chandrasekaran
body: [@Piotr Zadro?ny _Eyzee_](/t5/user/viewprofilepage/user-id/4414710) Yes, its for JIRA. ok, i will give a try


Tags: cloud

confluence-cloud
What happens to pages that exceed the Content by Label macro "maximum number of pages" limit?
Asked by Daryl Breen:

The maximum number of pages limit for the Content by Label macro is 500. If you set it to 500, will it list all 500 on one page, or will it break up the 500 into 100 page chunks and create "Next" links to them, or tabs?


Answers:
author: Huwen Arnone _Deiser_
body: Hi [@Daryl Breen](/t5/user/viewprofilepage/user-id/4410508), I'm not sure, but maybe you could find a solution to this by changing the Macro parameters?

You can find further information in the Atlassian Documentation \>\> <https://confluence.atlassian.com/doc/content-by-label-macro-145566.html>

I hope you find this helpful.

Best regards!


Tags: cloud

confluence-cloud
What options do we have for PTC Page Tree Creator - Copy Page Tree add-on
Asked by Casey Maynard:

My IT dept recently informed me that the PTC Page Tree Creator - Copy Page Tree add-on is no longer available for purchase. What options to we have to continue usage of this add-on? What options can allow us to convert this add-on into another different add-on?


Answers:
author: Kian Stack Mumo Systems
body: [@Casey Maynard](/t5/user/viewprofilepage/user-id/1140025),   

Have you purchased this add on in the past? If so, it'll continue working as it does right now.


Tags: confluence-server

server
Customizing Headers and Footers for Different Pages in the Same Space
Asked by Debby:

Hi,

I am trying to build a Knowledge Base with both Internal and External articles in the same space. However, I want the headers and footers to be different for them. Please advice me [@Atlassian Support](/t5/user/viewprofilepage/user-id/283754) on how to add customized Headers and Footers in the parent pages?

Thank you.


Answers:
author: Kerli Loopman
body: This is something I'd like as well.   

I have two parent pages, we use them as categories, where permissions are inherited from parent and one of them is seen for the org and the other is seen for the team. I would like to set one header/footer to one category and different header/footer for the other in my space.


author: Ignacio Aredez
body: Could you share an image to better understand what you need?

comments: author: Debby
body: Yes [@Atlassian Support](/t5/user/viewprofilepage/user-id/283754) , please find an example of the design I want to get. I wanted to customize "Header and Footer" for different child pages under same space. Please let me know if you need anything else.![Headers and Footers.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155754iEB551C8AF2BE52F9/image-size/large?v=v2&px=999 "Headers and Footers.PNG")


Tags: cloud

confluence-cloud
Cannot copy page hiearchy via REST API
Asked by Michael Sole:

When I try to copy a page hierarchy from one space to another, I am getting the following error:  

The page exists, but you do not have permission to view it

I can do it from the web using the same user. I ma not quite sure what I am doing wrong.  

I may be using one of the parameters wrong. What is the destinationPageId? Where do I get that? Do I create a page and then use that?

```

{ "copyAttachments": true,
 "copyPermissions": true,
 "copyProperties": true,
 "copyLabels": true,
 "copyCustomContents": true,
 "destinationPageId": "<string>", <- I am not sure what this is?
 "titleOptions": {
 "prefix": "<string>",
 "replace": "<string>",
 "search": "<string>" 
} 
}
```


Answers:
author: Bartosz Dopke
body: destinationPageId is the page ID where content of the copied page will be created. That means that you should create an empty page and copy the content to it (put its ID in the destinationPageId parameter).


author: Alex Koxaras _Relational_
body: Hi [@Michael Sole](/t5/user/viewprofilepage/user-id/270221)

Each space has an overview page, which is consider to be the top level in the page tree. Clicking on the overview of the target space, and looking at the URL will give you the page ID. Did you try to see if that is the destinationPageId? To me this might be the solution you are looking for.


Tags: cloud

confluence-cloud
Who has Access to One Conflucence
Asked by Kevin Bentz:

I am a Verizon employee and have access to One Confluence. Do vendors outside Verizon have access to these documents? Specifically the methods \& procedures.


Answers:
author: Nic Brough -Adaptavist-
body: We don't know, we're not your administrators, we're a Community of people here to talk about Atlassian stuff, and have less knowledge of, or access to, your systems than you do.


Tags: cloud

confluence-cloud