youngmon/atlassian-qna huggingface dataset:
why bamboo can?t change language
Asked by ds z:

![image.png](/t5/image/serverpage/image-id/272104iA98F9D1BB18181B4/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Anik Sengupta
body: Hi DZ,

Thank for raising this question.

Unfortunately Bamboo does not have multilingual support Bamboo is only offered in English idiom. There is an old feature request for this : [\[BAM-13988\] Support multiple language translations in Bamboo.](https://jira.atlassian.com/browse/BAM-13988)

Currently the only supported language for Bamboo interface is English.

You can follow. give your feedback, and as well describe your requirements for Bamboo in another language in the suggestion <https://jira.atlassian.com/browse/BAM-13988>.

Please be sure to watch it, and vote on it, so that you're notified if this is implemented in a future release. For your reference, you can find our policy on how we prioritize feature and improvement requests at \[this page\|<https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy>\].

Regards,

Anik Sengupta

**\*\*please don't forget to Accept the answer if your query was answered\*\***
How to include multiple branches in the packaging version
Asked by Vijay Reddy:

1. Package Version: The package version is formed by concatenating three variables:

* `${bamboo.relVer}`: The release version.
* `${bamboo.planRepository.1.branchName}`: The name of the branch used in the build.
* `${bamboo.buildNumber}`: The build number generated by Bamboo.

Here I've a requirement to use multiple branches instead of just one branch, so that I've tried

${bamboo.relVer}-\*.${bamboo.buildNumber}

With this version formation, `bamboo.relVer` represents the release version, and `bamboo.buildNumber` represents the build number generated by Bamboo. The `*` wildcard will be replaced by the branch name used in the build.

But it's not working, so is there any way that I can include multiple branches


Answers:
author: Shashank Kumar
body: Hello Vijay,

Welcome to Atlassian community

I understand you are trying to add multiple branches to the release version under deployment projects.

First thing to understand is that you can only fetch all the branches names which are added under repository tab of the plan ( for which the build was run )

Currently you are fetching **bamboo.planRepository.1.branchName,**this will fetch the 1st repository which is linked to this plan, to fetch the other repo details you can replace 1 with 2 , 3 etc where 2 3 is the order of the repository, see below

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/272373i3D22F680953B337F/image-size/large?v=v2&px=999 "image.png")

To achieve what you are looking for you have to use the same variable which you have used **bamboo.planRepository.\<position\>.branchName**where position is the order of the repository in the screenshot above.

${bamboo.planRepository.1.branchName} ${bamboo.planRepository.2.branchName}

You can read <https://confluence.atlassian.com/bamboo/bamboo-variables-289277087.html> to understand all the system variables which are available.

Regards,

Shashank Kumar

**\*\*please don't forget to Accept the answer if your query was answered\*\***
What is size of maintenance label.
Asked by Kunwar Vaibhav Singh:

Hi Team,

What is the size of the maintenance label I tried to create maintenance on the status page with more than 300 characters but was not able to create it?

Regards,

kusingh


Answers:
author: John M
body: Hi [@Kunwar Vaibhav Singh](/t5/user/viewprofilepage/user-id/5079236) ,

Can you clarify what you mean by 'label'? Are you referring to the Maintenance name? It looks like the name of an incident or maintenance should be 255 characters.

comments: author: Kunwar Vaibhav Singh
body: Yes I am talking about the maintenance name, is it possible to increase?


author: John M
body: Hi [@Kunwar Vaibhav Singh](/t5/user/viewprofilepage/user-id/5079236) - Right now there is no way to increase the maintenance name beyond the 255 character limit.


Tags: cloud
Get subscribe list based on component name.
Asked by Kunwar Vaibhav Singh:

Hi Team,

I'm looking API to get the subscriber list based on the component name. Please suggest me.

Regards,

kusingh


Answers:
author: Jesse Klein
body: Hello Kunwar,

This is Jesse from the Statuspage support team. There is no way to search for subscribers based on a specific component. You would need to use the [get a list of subscribers endpoint](https://developer.statuspage.io/#operation/getPagesPageIdSubscribers) and then do some data manipulation to filter that list based on the component you want.

In the get a list of subscribers endpoint, it lists the component IDs so you can find subscribers that have that component ID in that result. Hopefully, that points you in the right direction. :)

Regards,  
Jesse


Tags: cloud
Can Statuspage Email Notication Template Designs be Customized?
Asked by Michael Furlan:

Hello,

I have a few questions about Statuspage email notifications.

1. Other than email notifications on incidents and outages, can Statuspage also be used to send a broader scope of email notifications (e.g. general product announcements, release info, updates, etc.). Are there predefined categories on what types of email notifications can be sent?
2. By default, would the various types of email notifications all use the same standard template design such as that shown at the bottom of this page (see the "Site Instability" example) [Statuspage Notification Guide \| Atlassian](https://www.atlassian.com/software/statuspage/features/notifications)
3. Can the email notification template design be customized? For example, can a custom logo, banner, and footer be added along with a title, subtitle, and body fields with specific fonts?

Thanks.


Answers:
author: Mubeen Mohammed
body: Hello [@Michael Furlan](/t5/user/viewprofilepage/user-id/2990523)

This is Mubeen. Thank you for reaching out to the Atlassian Community channel.

For the first query related to using Statuspage for product announcements or other related communications, Please note that Statuspage is a communication tool that helps you inform your users about outages and scheduled maintenance. The product design focuses mainly on this aspect of the product and you can further review [the video](https://www.youtube.com/watch?v=SpeHeEDhhG8) to understand what Statuspage is and is used for.

For the query with Statuspage email communication Statuspage allows you to modify the look and feel of your notification emails. You can follow the [detailed documentation](https://support.atlassian.com/statuspage/docs/customize-email-notifications/) to further understand/configure the Email notifications customize.

I hope the information provided is helpful.

Regards  
Mohammed Mubeen

Cloud Support Engineer

comments: author: Michael Furlan
body: Thanks very much, Mohammed. The information you've provided is very helpful.
Enables display uptime for a component, but not able to see that in statuspage
Asked by Anusha C V:

I have created a component Gitlab under a component group third-party. I have enabled component's display uptime. However, I do not see the component displayed in the statuspage.

Similarly, when I disable and enable display uptime for other component I see it gets reflected in statuspage.

What can be the issue with Gitlab specific component ?


Answers:
author: Jesse Klein
body: Hello Anusha,

This is Jesse from the Statuspage support team. Welcome to the community! I'd love to understand more about your specific experience but since your page is private, I am not able to access it without doing further investigations through a ticket.

Generally speaking, though, if you have a group component, the component living inside the group is not displayed unless you click the plus icon to expand the group. Furthermore, when you have the uptime showcase turned on, it will show the showcase for the whole group unless you expand it.

If that isn't the case, then please submit a ticket to support.atlassian.com and we can investigate further. You can add screenshots there or we can get access to your page to see more of what you are seeing.

Last, as a word of caution, I recommend not adding links to the community. While the links are secure and require authentication, it's better to not leave them exposed. If you can edit your post to remove the links, I highly recommend it. Thanks again!

Regards,  
Jesse


Tags: cloud
is twitter broken?
Asked by john_chong:

Hi,

I cannot find the location to add or update twitter on my profile. Has the interface changed recently? Also, the incidents no longer generates tweets.

Thanks,

John


Answers:
author: Charlie Misonne
body: Hi!

We are still saying Twitter right :-)

I wonder if it is related to changed in Twitter/ X regarding API's.

Someone from Atlassian also mentioned a bug in this answer <https://community.atlassian.com/t5/Statuspage-questions/Twitter-integration-not-working/qaq-p/2428787>. The bug is not publicly available unfortunately so you'll have to reach out to Atlassian to know the status.
Stopped receiving email notifications
Asked by M Sreekanth:

Hello All,

I have stopped receiving the statuspage email notifications. I unsubscribed and subscribed again but that did not help. Please advise


Answers:
author: Abraham Musalem
body: Hi [@M Sreekanth](/t5/user/viewprofilepage/user-id/5338367) ,

Thanks for reaching out to community. Please submit a ticket via support.atlassian.com so we can take a look.

<br />

Best,  
Abraham, Statuspage Support
Can I duplicate components under separate component groups?
Asked by Catriona Dick:

My business is considering structuring our Statuspage such that the Component Groups represent different applications and the individual components underneath the groups represent the individual pieces of infrastructure that those applications depend on.

However, multiple of our applications are dependent on some of the same components. I'm wondering - if we repeat the same component in multiple component groups, will each of the duplicated components need to be updated individually during an outage? Or can the component be updated one time and that update will be reflected in each instance of the component under different component groups?

How would you recommend handling this?


Answers:
author: Howard Nedd
body: Hi [@Catriona Dick](/t5/user/viewprofilepage/user-id/5337558) ,

No. Every component/subcomponent will work on its own regardless of naming the components the same. It will be seen as a separate sub-component although I believe your requirement makes a lot of sense.

Regards

Howard
Question about Startup Plan
Asked by Siva Santhalingam:

Hi there,

I would like to enroll on the Startup Plan for the status page application. Before that would like to clarify few things about the plan.

Plan states that, there can be 1000 subscribers and 10 team members. How are these counted ? Also, could you help to differentiate it?

Thanks!


Answers:
author: Talar Pavlovic
body: Hi there Siva,

Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!

Our Startup Plan is one of many available for "Public" Statuspage pages. As per our pricing documentation (<https://www.atlassian.com/software/statuspage/pricing>), the Startup plan includes:

* 1,000 subscribers
* 10 team members
* 10 metrics
* Email/SMS/webhook notifications
* Slack notifications
* Custom CSS
* Custom domain
* Access to REST APIs
* Team member SSO (with Atlassian Access)

Each are automatically counted by the system as they are added.

**Who/What Are Team Members?**

Team Members are those who are allowed to login and administer the page from the Statuspage Admin Panel (<https://manage.statuspage.io>). They are the people who can add/remove components, create Incidents and Maintenances etc.

**Who/What are Subscribers?**

These are people who add their Email / Phone Number etc to receive updates from your page when Incidents / Maintenances are posted. They would not access the Statuspage Admin panel, but rather only your page \<company\>.statuspage.io.

I would recommend taking a look at this link, <https://support.atlassian.com/statuspage/docs/what-is-statuspage/#People> as it goes through the basics of Statuspage!

Hope this helps!  
Talar


Tags: cloud
Private Statuspage Page Integration with Zendesk
Asked by Jennifer Lee:

I'm interested in a Statuspage integration with Zendesk. All I'm finding though are solutions for public Atlassian Statuspage URL's, ours is private. What integration options do I have a with a private page (audience-specific)?


Answers:
author: Egor
body: Hey Jennifer,   

Thanks for reaching out to Atlassian Community!   

According to <https://support.zendesk.com/hc/en-us/articles/4408827893658#topic_rtf_xjg_cjb>

This means that you require a public Statuspage for this to work correctly. What this integration seems to do is simply fetch information from the public page. As private pages are inaccessible without proper authentication, it can't retrieve any information.   
You may want to use a public page for Zendesk only.   

There is a ticket open to our product team to integrate Statuspage private pages with Zendesk. We keep it internally, but the ticket reference is SPSP-25449  

In case there's anything else I can help you with, please let me know.

I wish you a beautiful day ahead.  
Egor


Tags: cloud
Not getting response from webhook API
Asked by Kunwar Vaibhav Singh:

Hi Team,

I have designed a custom webhook API to get responses from the status page but unable to get it. Today I saw one of the zoom components in degraded performance but I didn't get a response from the webhook API.

<br />

Regards,

Kusingh


Answers:
author: Alan Violada
body: Hey Kusingh, Alan from the Statuspage Support team here.

Could you please open a ticket at <https://support.atlassian.com/> so we can look into this and provide assistance?

Cheers,

Alan


Tags: cloud
Anyone can change subscribe application
Asked by Kunwar Vaibhav Singh:

Hi Team,

I saw anyone can change our subscription application. I have subscribed to five applications and someone came and unchecked a few applications and saved them. if they have unchecked two applications that means I will get an alert to three applications if anything happens.

Is there a way to fix things?

If anyone wants to see other people's subscription applications. we can restrict and not allow the changes on other subscribed applications.

Regards,

Kusingh


Answers:
author: Alan Violada
body: Hey Kusingh, Alan from the Statuspage Support team here.

Thanks for reaching out to us with this issue. We actually have an open Feature Request, where our engineering team is working on making some changes to how the subscription management works, in order to prevent this kind of problem.

This is still in progress, so no ETA as of yet, and as Statuspage feature requests are currently for internal access only, If you ever need to reference the request to ask about its progress, the ID is **STATUS-404**.

I would recommend keeping an eye out on our community page for any news about feature updates: <https://community.atlassian.com/t5/Statuspage/ct-p/statuspage>

In the below link you can read about our feature implementation policy if you like: <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Let me know if you have any questions, or anything else we can try to assist with!

Regards,?

Alan


Tags: cloud
Component sub-groups
Asked by Murilo Ribeiro - INFOMACH:

Hi!

I need sub-groups on my statuspage, what's the status of the STATUS-43 ? Subgoups would be very useful to me.

1? product name (group)

2? region (subgroup)

3? specific service (component)

This is possible?


Answers:
author: Jesse Klein
body: Hello Murilo,

This is Jesse from the Statuspage support team. STATUS-43 is still in a state of "gathering interest." Right now, the idea is that if you need more grouping, we recommend starting a new page. This way, you could have your product be at the page level, then have regions be your group components, and the specific service be your component.

I will add this community post to our open feature request to continue showing interest in the feature. Thanks for reaching out to the community. I hope you have a great day!

Regards,  
Jesse

comments: author: Darren.Burrows
body: Hey Jesse,   

Are there any plans to make statuspage feature requests visible to the user base? From reading these forums it seems that their prioritised based on demand, but where the user base has no real idea that a request exists, we don't obviously know if a request exists that we can add demand to..   

In the case of STATUS-43, for example, we ended up working around it, because we suspected if we put in a feature request we'd have to come up with a work around in the near to mid term anyway, which makes me wonder how many other features like this arent getting the support they deserve because its often easier and faster to just work around it, rather then fire off a feature request and hope its already at the top of the list.   

I'm also not convinced as to the efficacy of hidden feature requests, since I know things that we've asked to be implemented have been, but yet we've been told that the devs haven't even started to look at the specific request we submitted.   

A lack of transparency here is actually harming your products ability to improve.


author: Murilo Ribeiro - INFOMACH
body: Thank you [@Jesse Klein](/t5/user/viewprofilepage/user-id/3659201) for the answer.


author: Jesse Klein
body: Hi Darren,

Thank you for your response. I appreciate your perspective and have forwarded this to our product team and our support enablement team for further consideration. While this is not something the team plans on doing soon, there are ongoing discussions about this, and these are the teams that would benefit from your comments.

Statuspage uses feature requests and bugs as one avenue for its product roadmap. While we prioritize some things based on customer demand, these requests are only one piece. The team also considers the product direction and mission and the impact of the feature/bug when deciding what goes on the roadmap.

Hopefully, that adds a little context to the operations. That said, I would love to see this open for everyone so that we can better understand who is interested in certain features. Thank you for your continued passion. Please feel free to reach out if there are any other suggestions or comments.

Regards,  
Jesse


Tags: cloud
Disable notification when editing the scheduled maintenance's date/time
Asked by Christine Virata-Stone:

Is there a way to prevent a notification from going out to subscribers when the scheduled maintenance date/time are modified? I tried unchecking the 'Send Notification' option, however a notice still appears to go out.


Answers:
author: Shashwat Khare
body: Hey [@Christine Virata-Stone](/t5/user/viewprofilepage/user-id/5331892) ,  

I'm from the Statuspage support team and here to help! :)   

Yes, unfortunately, deselecting this option to "Send notifications" doesn't work as intended and still sends out the notification when editing a scheduled maintenance.  

We do have an ongoing ticket for this issue with the Statuspage Engineering team to get towards a fix.  

I appreciate your kind patience and cooperation :)   

Best,  
Shashwat

comments: author: Christine Virata-Stone
body: Thanks Shashwat for the information and confirming what I've observed is not expected behavior. Is there an estimate when this issue will be addressed?


author: Shashwat Khare
body: [@Christine Virata-Stone](/t5/user/viewprofilepage/user-id/5331892) I don't have an exact ETA on this, unfortunately, however, rest assured that we're working on it.
How can give me the access to add image in Wiki?
Asked by Kamila Haustein:

How can give me the access to add image in Wiki?


Answers:
author: John M
body: Hi [@Kamila Haustein](/t5/user/viewprofilepage/user-id/5327240) - is this question related to Statuspage or another product?

If Statuspage, can you explain where you are trying to add an image?
Component fails to update to Operational from a partial outage using New Relic Email automation
Asked by John McDonald:

I was able to trigger a partial outage on a Statuspage component through an alert within New Relic using email automation by appending +partial_outage to the component email address.

However when alert condition goes back to normal, an email is sent to StatusPage but is ignored saying "Ignored automated component status update, the component was already in status: 'Partial Outage'.

How is it possible to return from partial outage to operational using NewRelic email notifications??


Answers:
author: Alan Violada
body: Hey John, Alan from the Statuspage Support team here.

Could you please open up a ticket at <https://support.atlassian.com/> so we can look into the issue and assist?

Cheers,

Alan


Tags: cloud
Zabbix integration Statuspage.io Atlassian
Asked by Murilo Ribeiro - INFOMACH:

Hi!

I have a Zabbix version 6.4.6 and i want to receive the triggers on my Zabbix to my statuspage. When the trigger activate Immediately send the trigger on my statuspage. How can i do that? Please someone help me. I want to monitor my APIs, URLs, etc.


Answers:
author: John M
body: Hi [@Murilo Ribeiro - INFOMACH](/t5/user/viewprofilepage/user-id/5327539) While we do not have a prebuilt integration between Statuspage and Zabbix you can use the API. Here is a post where that same question was answered:

<https://community.atlassian.com/t5/Statuspage-questions/Zabbix-Integration-for-StatusPage-io/qaq-p/2223972>

The other option would be to integrate Zabbix with Opsgenie and then use Opsgenie to send the updates to Statuspage, as Opsgenie does have prebuilt integrations with both systems.

comments: author: Murilo Ribeiro - INFOMACH
body: Hi!  

Thank you very much.


Tags: cloud
How do I add a logo on all my pages (in one go) in a space?
Asked by Touqeerul Bari:

I like to add a logo on all the pages in one go. Please suggest how? and any specs for that logo.


Answers:
author: Abraham Musalem
body: Hi [@Touqeerul Bari](/t5/user/viewprofilepage/user-id/5325196) ,  

Thanks for reaching out to Community. To set a logo in Statuspage, you'll have to go to "customize page and email" via the left navigation panel.   

In there, you'll see a place to upload your logos. The recommended size for your page logo is 630px x 420px and 96px x 96px for the Favicon.   

Hope this helps!   

Abraham   
Statuspage support
Does a feature roadmap exist for Statuspage product?
Asked by Rodrigo Angulo:

Hi Atlassian,

Does a feature roadmap exist for the upcoming features with Statuspage?  
We requested a feature and were given an identifier of STATUS-XX in a support ticket. We don't have any visibility into the development items. We would like the ability to watch/vote for features that are of interest.

Any insight is helpful,

Rodrigo


Answers:
author: Howard Nedd
body: Hi [@Rodrigo Angulo](/t5/user/viewprofilepage/user-id/4080287) ,

Here you go:

<https://www.atlassian.com/wac/roadmap/cloud?selectedProduct=statuspage>

Hope that helps.

Regards

Howard

comments: author: Rodrigo Angulo
body: I appreciate it Howard!


Tags: roadmap