youngmon/atlassian-qna huggingface dataset:
Exporting Confluence Team Calendar Events to excel
Asked by naga raja:

How to Export Confluence Team Calendar Events to excel Sheet


Answers:
author: Ivan Nikolov
body: Searching for the same answer today, I managed to do this via 1st - importing the Confluence calendar into Outlook and 2nd - exporting it from Outlook in **.csv** format.

These are the steps to follow as it worked for me;

1. Choose to the right of the Confluence calendar and choose **Export to iCalendar**
2. Save the .ics file to your computer
3. Open Outlook desktop application and choose **File** \> **Open \& Export** \>**Import / Export**
4. Choose **Import an iCalendar (.ics) or vCalendar file (.vcs)**
5. Locate and select the .ics file you saved and follow the prompts to import it.
6. Go to Outlook desktop application
7. Go to **File** \> **Open** **\& Export** \>**Import/Export** \>**Export to a file** \>**Comma Separated Values** \> click **Next** \> Choose your calendar from section 'Calendar' in 'Select folder to export from:'  
   Click **Next** to save in a preferred name and location
8. Click **Finish**
9. Select date range for the downloaded calendar and click '**OK**'
10. Enjoy!


author: Shilpa R
body: Hi [@naga raja](/t5/user/viewprofilepage/user-id/1145952)

Unfortunately at this time there is not an out of the box way to export Team Calendars to PDF/Excel. To clarify, is the functionality you're looking for what is described in this feature request: [TEAMCAL-1924](https://jira.atlassian.com/browse/TEAMCAL-1924)? If so, please do comment on the feature request with your business and add yourself as watcher to receive updates on the status!

Another option would be to export the calendar to another Calendar application (via iCS) which has the ability to export via Excel/PDF. For more information on how to do that, please see [this](https://confluence.atlassian.com/display/TEAMCAL/Export+Team+Calendars+Content+to+Other+Calendars).

Hope this helps!

Best Regards,

Shilpa
Task marked complete in page history
Asked by Patrick Vanhoof:

In the previous version of Confluence (5) the page history showed a task marked complete beside the version.

Now, in version 6, you have to compare versions to find when a task was marked complete.

Is there anothe way to find out when a task was marked complete?


Answers:
author: Igor M.
body: Hey,

I came across your question while researching a problem for one of my tickets. As I was able to reproduce it, I have opened a bug to track the issue:

[CONFSERVER-54884](https://jira.atlassian.com/browse/CONFSERVER-54884)

Please vote and watch the case so that your opinion on this issue may be heard by our development team, comments are also very welcome.

Regards,

Igor
Login Problems
Asked by licadm@jvp.ru:

We moved Confluence to another domain and now we can't login in to using LDAP Directory in the Jira.

Jira works correctly. Both applications installed on same server, on the different ports.

I found this string in the Confluence logs.

2017-08-17 11:46:32,574 ERROR \[http-nio-8090-exec-9\] \[crowd.manager.application.ApplicationServiceGeneric\] authenticateUser Directory 'Remote JIRA Directory' is not functional during authentication of 'jiraadmin'. Skipped.


Answers:
author: licadm@jvp.ru
body: I solved network problem, but now another error appers: "Sorry, an error occurred trying to log you in. Please try again."

There is a string in the logs: Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to helpdesk.bms.plus:8080 \[helpdesk.bms.plus/77.75.1.139\] failed: connect timed out

But helpdesk.bms.plus:8080 is old jira url. How I can change it to new? Maybe through MS SQL?

comments: author: Nic Brough -Adaptavist-
body: It shouldn't be trying to connect to anything to log you in. I'd expect that to be just a problem with config, something to fix after you get back in.

What errors are you getting when you try to login in? Try running a terminal with a tail -f atlassian-confluence.log ticking over while you do the login in a browser.


author: licadm@jvp.ru
body: What do you mean?

cmd.exe -f atlassian-confluence.log ticking does not works

Can you give me step-by-step instruction?


author: Nic Brough -Adaptavist-
body: Ah, sorry, you're on Windows, constrained by its poor tool set.

tail -f is a \*nix command which says "list the last few lines in a file on-screen, and display new ones as they get written to it". I don't know if there is an equivalent on Windows. It's not critical, it's just useful to see "this click caused those 20 lines to appear in the log".

Can you open up the log as usual, check exactly what the last line is, including a note of the time. Then try to log in, then go straight back to the log and look at all the lines that were written after the line you noted.


author: licadm@jvp.ru
body: I don't kbow what's happend, but I just tried to log in and it's works. May be something updated at night.


author: Nic Brough -Adaptavist-
body: That is saying that it can't connect to, or is being refused access to, your LDAP server.

There's not a lot more we can tell you than "work out why it can't talk to LDAP"

comments: author: licadm@jvp.ru
body: Which additional information you need, to solve this problem?


author: Nic Brough -Adaptavist-
body: I'd look at the LDAP server logs next to see why it refused to let Confluence in.

Although, do you have admin access via a non-LDAP account? If so, then try going to the directory list and click "test" in the directory that is failing - sometimes the returned error can tell you more without having to dig into logs.
Transparent Projects with JIRA/Confluence
Asked by Matthew Bayliss:

Hi All

As a business we are new to using the Atlassian product suite and are currently planning projects using JIRA Software and I am starting to use pages within Confluence/Hip Chat.

My main question is that I want to make our project transparent to the rest of the business without having to teach a lot of people how to use/access Confluence etc.

What is the best way to publish content regularly from JIRA/Confluence with minimum effort?

You thoughts are appreciated


Answers:
author: Nic Brough -Adaptavist-
body: It's pretty much "use Confluence to 'publish' stuff". Confluence is designed to be a place that people write stuff for showing to other people.

You don't need to train people to read it any more than you need to train them to read web pages hosted on other systems. When someone says "how do I ...?", then the answer is "here's a Confluence page on it, feel free to click around and look at other stuff".

JIRA and the other Atlassian tools are a different matter, as their data is more structured than a page of human writing, and they can be harder for a new user to understand.

For project data, most of the stuff you're going to want to share with people outside your team is going to be JIRA data (as it's a tracker). The best thing to do with that is create Confluence pages that draw in the data and select and shape it in a way that suits the audience. Confluence has JIRA macros and can embed some dashboard gadgets too, it's well worth looking at them.


Tags: jira-cloud
Import .CSV and create multiple knowledge base pages in Confluence
Asked by Johan S?derstr?m:

Hi,

A client have exported data from another system to a .CSV and want to import the information to confluence and use as knowledgebase in JIRA Service Desk. Do anyone know if its possible to import a .CSV and create multiple pages in Confluence to use as knowledgebase and how to do this in the simpelest way?  

Thanks in advance!


Answers:
author: Nic Brough -Adaptavist-
body: CSV isn't really a suitable format for text based documentation.

Without knowing how it's been formatted and structured, it's hard to make a recommendation, but my initial instinct would be to convert it into a set of word documents and import them. The second one would be to script something to parse the csv into pages and use REST calls to create the pages.

comments: author: John Smith
body: He, like myself, is probably looking for a way to import a knowledgebase from salesforce into service desk. Unfortunately, the only way to get every solution out of salesforce is by CSV or XLS report. Whether CSV is Ideal or not it's what we've got to work with. At least for my company, the ability to import the existing KB is a deal breaker in the decision on which ticketing system to switch to.


Tags: jira-service-desk
Load Test procedure in Linux for JIRA and Confluence
Asked by naga raja:

Can any body please let me know how to do the load test on my JIRA and Confluence setvers(app,web,db). Its urgent


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to build the tests you want to perform using load testing tools.

There's a doc on <https://confluence.atlassian.com/enterprise/jira-performance-testing-available-tools-729743538.html> for doing JIRA and the same basic principles apply to Confluence, although you will need to remember that the data is a very different shape in the two systems.

comments: author: naga raja
body: I need scripts to perform load test on both JIra and Conflence servers


author: Nic Brough -Adaptavist-
body: Ok, you'll need to write some to test what you want to test.

There are some jmeter ones for older versions of JIRA and Confluence that Atlassian used to use, but I'm not aware of any for more recent versions, or if any other users have ones they're willing to share with you for a starting point.


author: naga raja
body: Could you please suggest , what are the list of scripts we have to run in linux server for both JIra and Confluence


author: Nic Brough -Adaptavist-
body: I don't know what you mean by that.


author: naga raja
body: Thanks for your information.


author: naga raja
body: Required applications would be JDK1.8 and Jmeter3.2


Tags: jira
How to add a page tree in the sidebar in the new cloud design
Asked by Mike Ligthart:

Since the design update this morning the page trees in the sidebars of all my spaces are gone.

All the previous existing options to confige the sidebar e.g. "Space tools \> Configure sidebar" seem the have dissapeared as well.

This "clean" new design is making navigating the spaces not very user friendly.

Is there a way to re(add) a page tree, or something similar, in the sidebar for easy navigation?


Answers:
author: Thomas Schlegel
body: Hi Mike,

the space tree appears, when you open a page in a space. You can find detailed information about the new Confluence interface here:

[https://confluence.atlassian.com/confcloud/new-navigation-and-a-new-look-for-confluence-881536766.html](https://confluence.atlassian.com/confcloud/new-navigation-and-a-new-look-for-confluence-881536766.html?)

comments: author: Shannon S
body: Hi Mike!

To follow-up on Thomas' answer, you might also find that if you haven't set a space homepage you may not see the page tree. So if still cannot see the page tree after opening a page on the space, please make sure that you've [set a Space Homepage.](https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html#SetupaSpaceHomePage-spacehomepageSetanotherpageasyourhomepage)

Kind Regards,  
Shannon


author: Olivia Hydari
body: Hi Shannon, I did set a space and did all the steps. Is there any way to customize the sidebar and revert it back to the older way? its just too many clicks to get to the page tree. I am a UX designer and I feel this is inhibiting some of the initial ease of usability.


author: Martin Sauter
body: The behaviour of the page tree is one of the big changes the new UI brings for existing Confluence users.

For a short answer: The sidebar is not completely gone, but it is not instantly visible when you open a space.

For a longer answer see this thread:

<https://community.atlassian.com/t5/Confluence-discussions/What-just-happened-to-Confluence-Cloud/td-p/622890#M301>


Tags: cloud

page-tree

side-bar
Users cannot see spaces
Asked by icould:

Hi,

We have an existing Jira in our company. We have just installed a new confluence instance and we linked it to Jira for user administration. Now, users in Jira can log into Confluence but they receive attached "Not permitted" error. First I thought that this happens because we didn't have confluence-users group in Jira, therefore all the user logging into Confluence were not in this group as well. Now, I test this by adding a user into confluence-users, however the user still gets this error. For your information, I created a space and checked that confluence-users have permission to access it. What am I still missing?  

![Untitled.png](/t5/image/serverpage/image-id/4809i9FCB06D57C0DCF6C/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Hermance NDounga
body: Hey Aykut,   

Are you sure that your JIRA users are licensed under Confluence and that you enable the global permissions for confluence-users ? <https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html>

Because if they don't have access to the Confluence \*instance\*, you can grant them permission to the space, but they still won't be able to see it.

Hermance

comments: author: icould
body: Correct. That solves it.

Thank you.
Confluence: Use Macros in PDF Stylesheet
Asked by AccountName:AIB:

Is there a way to use macros (either built-in, add-ons or user created) in PDF Stylesheet?

**Scenario:** I have a macro to display the current date and time and would like to use it as a footer via the PDF Stylesheet. Since there is no simple solution to add date and time using PDF Stylesheet hence the need.


Answers:
author: Shannon S
body: Hi Adeel,

You will need to use something else in order to include the date in your footer.

Have a look at this [previous community question](https://community.atlassian.com/t5/Confluence-questions/PDF-stylesheet-date-in-footer/qaq-p/288224) at Steffen's answer where he points out a location where you can find some Javascript that may help you.

Kind Regards,  
Shannon

comments: author: AccountName:AIB
body: Hi Shannon,

Thank you for replying. Much appreciated.

I've followed through the link and it only shows how to create a user macro to use within a page. It doesn't talk about including macros in PDF Stylesheet or how to explicitly add date and time in the footer of exported PDF.

My hunt for an answer continues.
Insert image with link (that opens in a new window)?
Asked by Matthew Maybery:

Hey all,

I have added a series of images to my page and have assigned a url to each using the link option of each image. The problem is I cant seem to find a way to make it so that the link opens in a new tab or window when the user clicks the image. I opens in the same window and I cant find an option to change that behavior. What am I overlooking here?

Thanks.


Answers:
author: Shannon S
body: Hi Matthew,

Have a look at the below articles for help on having your links open in a new window:

* [How to force links to open in a new window](https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html?_ga=2.233787737.633665295.1502698098-678533352.1500973771)
* [How do I make my attachments open in a new window or tab](https://confluence.atlassian.com/confkb/how-do-i-make-my-attachments-open-in-a-new-window-or-tab-313459830.html)

This will require you to have a Confluence Server instance as it is not supported in Cloud.

Let us know if you have any trouble or questions!

Kind Regards,  
Shannon
Content by Label shows hidden text
Asked by Shawn Wilson:

I'm using the Content-by-Label macro. The list of pages, however, sometimes displays more than just the page names.

In two cases, my labeled pages use an "Excerpt" macro set to "hidden". That hidden text is showing up in my list of labels (although not on the pages themselves).

Has anyone seen this behavior?


Answers:
author: Vero Rivas
body: Hi [@Shawn Wilson](/t5/user/viewprofilepage/user-id/1132913)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/content-by-label-macro-145566.html>

Cheers


Tags: macro
Is there a Confluence spreadsheet plugin where I can filter, export to excel, use mentions?
Asked by linabel:

I am trying to set up a spreadsheet on confluence.

I need the following requirements:

* Ability to filter spreadsheet i.e. excel filter, A-Z
* Ability to mention others on spreadsheet
* Ability to export to excel

Thank you in advance!


Answers:
author: Shannon S
body: Hello Linabel,

With [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/server/overview) you can create a table that is filterable and can be exported to CSV for use in Excel. Additionally, since it's a table in Confluence, you can still mention users.

Another option is [Advanced Tables for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.table/server/overview) that has similar functionalities.

I would recommend you start a trial on both and see if they accomplish what you require.

Kind Regards,  
Shannon

comments: author: linabel
body: Thank you for your response, [@Shannon S](/t5/user/viewprofilepage/user-id/510046)!


author: Shannon S
body: You're welcome!

Shannon
How do I resolve this issue 'An internal error occured when trying to change your password'?
Asked by Srinivas Palur:

I've been trying to change my Confluence password. After clicking on the reset password link that's sent to my email inbox, I enter the new password but I see the message 'An internal error occured when trying to change your password'. Please help resolving this.


Answers:
author: Srinivas Palur
body: Ok, I'm not sure what I can do next. Does this mean I can't use Confluence until this open ticket is resolved?

comments: author: AnnWorley
body: If this is happening in Confluence Cloud (URL ends with .atlassian.net) please open a support request at <https://getsupport.atlassian.com> to find out why the password reset won't work.

If the instance is hosted by your company, the error means the instance is set up so you have to change your password in an external user directory, usually JIRA, Crowd or LDAP. Your company's Confluence administrator should be able to help you get logged in.

The ticket I linked is just asking to make the error message more informative. Read only external directories will not let you change your password via Confluence, even after they fix the error message.


author: Nic Brough -Adaptavist-
body: Read the log file - it is likely to tell you something about what is wrong.


author: AnnWorley
body: [@Srinivas Palur](/t5/user/viewprofilepage/user-id/1145837)The logs are on the file system:

\<confluence_install\>/logs/ (anything recent in this directory)  
\<confluence_home\>/logs/atlassian-confluence.log  
Note: The \<confluence_home\> directory is the path defined in the following file: \<confluence_install\>/confluence/WEB-INF/classes/confluence-init.properties


author: AnnWorley
body: The most likely case is that your account is managed by a read only user directory; Nic is correct that the log will verify this.

We have a suggestion ticket open to make the error message more informative:

[When using a read only Crowd/JIRA Directory, users attempting to change their password get an unhelpful error message](https://jira.atlassian.com/browse/CONFSERVER-43234)


author: Nic Brough -Adaptavist-
body: This is one where we need to read the application logs to see what it's doing when you trigger the internal error message
How to add a Meeting Notes Date in the "All Meetings Report"
Asked by manoj anakapalli:

All i see is the Title, Creator and Modified. But would like to add the Meeting Date in this report so that any project that uses to create Meeting notes can sort by date.

![2017-08-16_11-18-02.png](/t5/image/serverpage/image-id/4753iE15C7ED17D60E33E/image-size/large?v=v2&px=999 "2017-08-16_11-18-02.png")


Answers:
author: Boris Berenberg - Atlas Authority
body: I don't think you can, but isn't that in the title?

comments: author: manoj anakapalli
body: Yes but we cannot sort it out though and also in some cases our teams remove the date and just put the details.

hence if we can pull in the creation date of the meeting that will be so useful.


author: manoj anakapalli
body: in some cases our teams remove the date and just put the details in the title.

therefore the creation date of the meeting in this view will be so usefull.


author: AnnWorley
body: Manoj, I don't have a solution but wanted to let you know you are not the only one asking about more features for the Content Report Table macro:

[Content Report Table macro should have sorting parameter](https://jira.atlassian.com/browse/CONFSERVER-31438)

[Content Report Table](https://jira.atlassian.com/browse/CONFSERVER-40094)

Customer votes and comments on the tickets are helpful to our development team as they prioritize features for later releases, so please do comment or vote if you have time.


Tags: meeting-notes
Difference between handling of JQL filter in Confluence and Jira?
Asked by Eric_Mertens:

I have this JQL filter I use in Jira:
> status changed from "X" to "Z" during ("yyyy-mm-dd 0:00", "yyyy-mm-dd 23:59")

This works fine in Jira and gives results.

However in Confluence the "Insert Jira Issue/filter" macro does not seem to handle this JQL filter properly. Is this a bug? Or is there something else wrong?

When i copy/paste the JQL into the "Insert Jira Issue/filter" it gives me this error message :![image.png](/t5/image/serverpage/image-id/4752i9806A7C63B24ED40/image-size/large?v=v2&px=999 "image.png")

When i then save the JQL as a filter and point to the filter in the Confluence macro is does give me results.

However this way i have to create many filters..........

Any advise?


Answers:
author: Thomas Schlegel
body: Hi Eric,

what are your status' names? Do they contain any non-english-letters?

We had a problem with German special characters. The behaviour was exactly what you describe here. The cause was a wrong file encoding on the Confluence JVM. Here you can get more details:

<https://community.atlassian.com/t5/Confluence-questions/JIRA-Filter-is-showing-unfeasible-results/qaq-p/617110>

comments: author: Eric_Mertens
body: Hi Thomas, thank you for the reply.

The status names (without the quotes"") are "*Ready for Acceptance* " and "*Acceptance* " and in other filter, same set up "*Ready for Production* " and "*Production*"... so no special characters.


author: Thomas Schlegel
body: Maybe the blank character is the problem?

In our faulty environment, it worked in preview mode but not when the page was saved.


author: Eric_Mertens
body: With "blank character" you mean the spaces in-between the words?

The JQL works fine in Jira, however when entering the JQL on de confluence macro (preview mode?) it gives me the abovementioned error message.

I will look into the link you shared.........hopefully it works for Jira Cloud


author: Thomas Schlegel
body: I meant previewing the whole page. We got a correct result previewing the page, but an error after saving the page.

Yes, with blank I meant the spaces between the words - might be "German English..." - sorry for that ;-)


Tags: jira
Roll back after upgrade on test server
Asked by Ernie Jennings:

I upgraded from 5.10.4 to 6.2 on the test server. I had a few issues with upgrade so I placed a ticket to Atlassian. They sent several things for me to change which only adds to the confusion. So what I decided to do was roll back to the original and make some notes with the new information they provided. So here is the question. Can I copy my database from Prod to Test and then copy my backup files of 5.10.4 over the current install directory and home directory? This seems like it should work. I want to get other points of view.


Answers:
author: Boris Berenberg - Atlas Authority
body: Yes this will work. I would suggest moving / renaming the dirs, not overwriting them.

comments: author: Ernie Jennings
body: Thank you sir!