youngmon/atlassian-qna huggingface dataset:
Anyone face problem access trello now?
Asked by wals:

having issue loading trello

![trello_down.png](https://community.atlassian.com/t5/image/serverpage/image-id/89693i5FDFF7CDDD8AD34F/image-size/large?v=v2&px=999 "trello_down.png")


Answers:
author: Mihai Schwarz
body: Hi [@wals](/t5/user/viewprofilepage/user-id/3852300) ,

Everything works fine for me.

If you want to check if the services are up or not you can use this link: <https://status.atlassian.com> to check if the Atlassian services are up and running. If they are up and you still cannot access the page, it means that is a local issue (most probably with your ISP or network settings).

Cheers!

comments: author: wals
body: Thanks, I believe the problem are fixed today, problem should be coming from atlassion since bitbucket also have minor issue yesterday.


author: alfredbuehler
body: No problem from here. Never had communication issues with trello.

BTW, you could also check with a tool like this:

[Down for Everyone or Just Me](https://downforeveryoneorjustme.com/ "Down for Everyone or Just Me")
Trello adding images from email signatures
Asked by Lee Cottrill:

Is there a way to stop Trello automatically attaching images from email signatures? It makes it difficult to distinguish on the card which are real attachments and which aren't which has the impact of missing things and wasting time. Thanks


Answers:
author: Vini
body: Hi Lee,

Currently, Trello will not strip signatures or other attachments. The only information Trello tries to remove is what it can parse as replies to an original email. That's because Trello errs on the side of not stripping data (to avoid data loss) rather than over-stripping.  

Unfortunately, that does mean that those images will show up in each card created by email, unless you remove the signature before sending the email.  

comments: author: Judith Kruidhof
body: Hi Vini, is this still the answer? Maby there is a solution found? Just checking so i dont have to look elsewhere :)


author: Vini
body: Hey Judith,

Yes, still the answer. If the images are coming from your own signature, you could try creating a rule on your email client to not include the signature when sending to an email-to-board address.

But if it comes from someone else those images will be brought into Trello :/


author: Marcelo Siqueira
body: [@Vini](/t5/user/viewprofilepage/user-id/3707371)
> The only information Trello tries to remove is what it can parse as replies to an original email

Hello! This feature is not working for me. How does it work? I have some cards now that are getting extremely big because they are filled with immense redundant email messages. They take a long time to load even.


Tags: board

email
Board Counter
Asked by Jody_Smith:

Does anyone know how to pop a counter at the top of each list that counts the number of cards in that list?


Answers:
author: Esme Crutchley
body: Hi [@Jody_Smith](/t5/user/viewprofilepage/user-id/3852023)

Welcome to the Community!

If you're using Chrome, there are loads of Chrome Extensions that will allow you to see the card count at the top of the list.

[Ultimello for Trello](https://chrome.google.com/webstore/detail/ultimello-the-features-pa/hahbfgjfimnmogoinnenhheepfcphnmm?hl=en) has lots of things on offer

My personal favourite [Pro for Trello](https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc?hl=en) gives a million and one things that you can add to Trello, including the ability to change the list colours (which I'm utterly in love with!)

If you Google - chrome extensions, then in the search bar on the extensions page, type in trello card count, it'll give you a list!

Hope this is helpful

Esme :)

comments: author: Jody_Smith
body: Wow you legend - thanks so much, that's perfect.

How do you change the list colours? I can't figure it out. Do you insert a "custom background?"


author: Esme Crutchley
body: Hi [@Jody_Smith](/t5/user/viewprofilepage/user-id/3852023)

I open the [CSS colours website](https://www.w3schools.com/cssreF/css_colors.asp) because that tells me all the colours that are recognised all over the web.

Then, click on the 3 dots at the top of a list (on the right hand side of the individual list) and put your cursor in the 'background colour' box and type in the name of the colour exactly as it appears on the webpage:

![Screenshot 2020-04-09 at 08.48.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/89896i0242F44102952EA6/image-size/large?v=v2&px=999 "Screenshot 2020-04-09 at 08.48.48.png")

Once you've typed a colour that it recognises, the list should change instantly. Don't be tempted to put in space, because 'hot pink' won't work but 'hotpink' will!

Hope that helps!

Esme :)


author: Esme Crutchley
body: Also, if this answer answered your question, could you accept the answer so that others who are searching for the same thing know that this works?

Many thanks

Esme :)
Can I prevent a modification to a card created from a template from modifying the card template?
Asked by cpmoreau:

I've have created a "Search" card template, which contains several custom fields. When I delete one of the custom fields from a card created using the "Search" template, the same custom field is deleted from my "Search" card template, and all other cards created using this template.

I see the benefit in modifications to the card template being propagated to cards that were created using the template, but is there a way to prevent propagating changes from cards created from a template back to the template and cards created from the same template?

Thanks!


Answers:
author: Iain Dooley
body: [@cpmoreau](/t5/user/viewprofilepage/user-id/3851796) custom fields are set up at the board level. Changes to custom field \*values\* do not update any other cards, but changes to the custom field \*structure\* will update everything on the board.

comments: author: cpmoreau
body: If I'm understand the implication correctly, I can have multiple card templates, but they will all have the same custom fields.


author: cpmoreau
body: Is there a way to have custom fields at the card level?


author: Iain Dooley
body: [@cpmoreau](/t5/user/viewprofilepage/user-id/3851796) nope they're board level, if you want different custom fields on a per card basis you have to have them in different boards, however just be aware that if you move the cards between those boards the custom fields will get mashed together.


author: Mark Sowerbutts
body: This is the exact issue I'm having ... once a card is moved from one board in a workflow to another one, the TEMPLATE card in the next-in-sequence BOARD updates with the previous BOARDS template fields ... no onc has found a way around this yet? Would be nice to "Lock' a TEMPLATE - feature request!
Issues adding my colleague as an admin
Asked by Mandy Murphy:

Trying to get my colleague set as an admin - need someone from Trello to please email me at mmurphy@peaceplayers.org


Answers:
author: Lauren Moon
body: Hey [@Mandy Murphy](/t5/user/viewprofilepage/user-id/3851795) ! Are you adding an admin as a board or as a team? Here is some info on both:

Board admins: <https://help.trello.com/article/790-making-a-user-an-admin-of-a-board>

Team\* admins: <https://help.trello.com/article/733-adding-an-admin-to-a-team>

\*Teams are members that have access to a shared group of boards

Let me know if you have more questions, I am happy to help!


author: Iain Dooley
body: [@Mandy Murphy](/t5/user/viewprofilepage/user-id/3851795) you can email Trello on support@trello.com
Is it possible to have 'due' cards moved onto a list in my main board?
Asked by Dan_C:

I am new to Trello. I see that "Unito" allows communication between boards, but it is expensive.

I have several work and home projects on different boards, and I assign due dates to different cards. I would like when a certain card is 'due' that card to be moved into a list on my main board so I can easily see it and deal with it. Is this possible without using a paid service like Unito? Many thanks!


Answers:
author: Brittany Joiner
body: You should be able to use Butler to accomplish this. For instance, you can make a trigger that if a card due date is today, move the card to "me" board.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/89645i507FA6951D8752E1/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/89647i21426CBF9FE060E4/image-dimensions/599x69?v=v2 "image.png")

If you have any problems with the board you're wanting to move it to not showing up, then you might need to make sure it's part of the same team as the board the tasks are coming from.

Hope this helps!

comments: author: Dan_C
body: This is great thank you!


author: Dan_C
body: Is there a difference between "when a due date is less than 1 days from now is set on a card" and "the moment a card is due" option?


author: Brittany Joiner
body: I think the difference would be the times - ie, if you have a due date on Apr 7 at 5pm, the card wouldn't move to your board until 5pm, whereas if it's less than a day from now, it would move to your board at 5pm the previous day.

So just depends really on how you use times on your due dates and exactly what time you want things to move to your board!
upgrading from the Free version of Trello - which is best for my needs?
Asked by mthompson:

my company has been using Trello for under a year now \& we are currently using the free version - i wanted to see if there was someone who could walk me through the options \& let me know based off of our needs which is best for us. Our current project management system has many reporting features, etc. so I also wanted to see what Trello's capabilities are since we love how user friendly it is.

Thank you

Michelle


Answers:
author: Iain Dooley
body: [@mthompson](/t5/user/viewprofilepage/user-id/3851571) Trello doesn't have any native reporting features, but depending on what type of reporting you're after you might be able to find one or more Power Ups that will help.

One of the benefits you get with Business Class is that you can include unlimited power ups on each board (free version allows one on each) but just be aware that even though you're paying for Trello Business Class, some Power Ups also charge subscription fees in addition to that.

I also do Trello consulting and business systems analysis so if you're interested in a more "hands on" approach to this you can find my contact details in my bio :)

comments: author: mthompson
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) i am definitely interested in a more hands on approach/guidance to help set up Trello to best suit my team. i cannot find your contact into - can you send that over to me with the best way to reach you?


author: Iain Dooley
body: [@mthompson](/t5/user/viewprofilepage/user-id/3851571) oh, that's strange! Anyway you can just email me iain@benkodesk.com :)
Remove my personal email from an existing Trello account so I can create a new one?
Asked by Justin Bozied:

How do I get Trello to remove my personal email from an existing account so I can create a new one? I'd like to still have the personal boards I created, but I can always have another person reinvite me to them.


Answers:
author: Blair at Atlassian
body: Hi Justin!   

We'll help you out with this in a private message! Please send the request through our contact form here: <https://trello.com/en-US/contact#/>

- Blair from Trello Support
Cannot add power-up
Asked by Bj?rn ?stergaard:

I have problems adding the "Connect and Sync Boards with Unito" power-up to a board.

As far I understand I should see it next to "... Show Menu" in the top right corner after it has been enabled. That is however not the case.

If I click on the menu in the right hand side, it is listed under Power-Ups, and if I click it, I can choose between "View Power-Up" and Disable.

Any idea what I do wrong?


Answers:
author: Leslie Carrillo
body: Hi Bj?rn,

Sorry to hear about this!

You should see a button titled "Board Sync" in your board.

![test_board_100901901___Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/90050i30E65EDDA6CD86CA/image-dimensions/357x252?v=v2 "test_board_100901901___Trello.png")

If you're not seeing this please reach out directly to Unito Support at*<https://unito.io/contact/>*

-Leslie


Tags: power-up

unito
Display an email as a page in confluence
Asked by Selim Mili:

Hello Atlassian Community,

I'm looking for an easy way to display an imported e-mail in confluence as a whole page (similar to emails in OneNote).

Today when I import an email in Confluence, I have 2 options: either showing it as a link or as thumbnail. Neither ways are convenient, and I need to download the email locally in order to visualize it.

PS: I tried to upload an email as a PDF, but the results were not convincing at all.

Thank you!


Answers:
author: Bill Bailey
body: So just blindly copying all the text and pasting into the page doesn't work well enough?

The only other option I can think of is to save the email as HTML, open code/source view, then paste that HTML into an HTML macro.


Tags: confluence-server

email

ms-outlook

server
How to unhide cards
Asked by Danielle Conway:

My daughter hit a button on my computer (trying to get work done around a toddler is a trip) and it made the cards in my Trello boards hide -- I have tried searching both in Trello and Google to figure out how to make them appear. Any ideas on how to make them re-appear? And its just on this compute ( my work computer, other computer the cards are in view.

I can see the number of cards still in the boards- and can see them on the app on my phone, just not on the computer.

The cards are not archived.

Thank you!


Answers:
author: Brant Schroeder
body: Have you tried using a different browser or logging out and clearing your browser's cache on the computer having the issue? Sounds more like a browser issue than a Trello issue.

comments: author: Danielle Conway
body: Thank you! That worked!


author: Jean
body: That worked with an other browser or after having cleared the cache ?

I have the same issue and Trello is OK with CHROME and not with FIREFOX. I would like to use FIREFOX but the clearing of the cache seems inefficient to fix the issue.


author: JR
body: In the side bar under **Show menu** \>\> **Search Cards** just clear the filter, I haven't found a function or been able to add a custom button to do this, but it sounds this was Jean's original issue and not a browser related problem.

comments: author: Dan Cornish
body: This worked for me. Thanks


author: tengkusyamil
body: This fixed it for me, too! Thank you!


author: bev haynes
body: worked for me too, phew, I must have pressed something by accident


author: razi abbasi
body: This worked for me. Thanks


author: Jon Brennan
body: ![Screen Shot 2023-07-26 at 10.02.19 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/271300iBB8B74AEABA1AE89/image-size/large?v=v2&px=999 "Screen Shot 2023-07-26 at 10.02.19 AM.png")Clearing the filter here, solved the issue for me!


author: Jan Lidtke
body: for me it was the active filter I had to reset :)


author: jeanclaudeg
body: Hello,

I have also had the trouble of hided cards.  
I have checked URL of the board Trello for my desk computer and for another .

<br />

I find that there was a filter on the URL of the desk computer . This is the expression of the filter :   
**?menu=filter\&filter=member:xxxxx**was written after the normal URL .

<br />

I have cleaned cache of Chrome for a duration of a week and the problem has been resolved : the filter was off. Note that before, I have searched in Trello the command to remove a filter. I am astonished not to find it : indeed Trello , when a board is filtered , gives information on number of hidden cards but where is the command to show them ?  

Thank you
When searching, I enter a few letters of the word, but it does not show me articles on these letters
Asked by Iryna Heine:

When searching, I enter a few letters of the word, but it does not show me articles on these letters


Answers:
author: Jack Brickey
body: Hi [@Iryna Heine](/t5/user/viewprofilepage/user-id/4633190) ,

I assume you are referring to the search bar in the menu bar? If you click into the search bar do you immediately see a list of recent docs? If so if you begin to type the title of one of those displayed does it begin to filter? Can you also try a different browser just to rule this out.


Tags: cloud

confluence-cloud
With the HTML macro, added styles and body, preview shows well, but on save, nothing shows up?
Asked by Allie Watfa:

With the HTML macro, added styles and body, preview shows well, but on save, nothing shows up?

How to fix?

This is the HTML code:

<br />

\<style\>  
body {  
margin: 0;  
font-family: Arial, Helvetica, sans-serif;  
}

.topnav {  
overflow: hidden;  
background-color: black  
;  
}

.topnav a {  
float: left;  
color: white;  
text-align: center;  
padding: 14px 16px;  
text-decoration: none;  
font-size: 20px;  
}

.topnav a:hover {  
background-color: grey;  
color: black;  
}

.topnav a.active {  
background-color: red;  
color: white;  
}

.topnav a.nonactive {  
color: white;  
}  
}

\</style\>  
\</head\>  
\<body\>

\<div class="topnav"\>  
\<a class="active" href="#home"\>Overview\</a\>  
\<a class="nonactive" href="https://oneconfluence.example.com/display/NetworkEnablement/Digital+Twin+%3A+Access "\>Access\</a\>  
\<a class="nonactive" href="https://oneconfluence.verizon.com/display/NetworkEnablement/Digital+Twin+%3A+FAQs "\>FAQs\</a\>  
\<a class="nonactive" href="https://oneconfluence.verizon.com/display/NetworkEnablement/Digital+Twin+%3A+Quick+Tips "\>Quick Tips\</a\>  
\<a class="nonactive" href="https://oneconfluence.verizon.com/display/NetworkEnablement/Digital+Twin+%3A+Support "\>Support\</a\>  

\</div\>

\</body\>


Answers:
author: Bill Bailey
body: Well you have HTML plus CSS code. I assume you are using the HTML macro from Artemis? If so, it says the CSS only implacts content inside the macro. Is that the case here?

Their doc on settings is here:

<https://artemis.atlassian.net/wiki/spaces/SUP/pages/410845418/HTML+Macro+Cloud+-+User+Guide>

And you would have to check with the vendor, but I think they only support inline CSS styling.

I also see that you have body tags, plus a closing head tag. Briefly looking at their docs, they are expecting your code to be surrounded by HTML tags, with no head tags.


author: Allie Watfa
body: Thanks [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) for your reply


Tags: cloud

confluence-cloud
When searching, I enter a few letters of the word, but it does not show me articles on these letters
Asked by Iryna Heine:

When searching, I enter a few letters of the word, but it does not show me articles on these letters. Please help me. irynaheine2986@gmail.com


Answers:
author: Brant Schroeder
body: [@Iryna Heine](/t5/user/viewprofilepage/user-id/4633190) Welcome to the Atlassian Community

Can you share some additional information? What are the article names, What are you typing into search? Can you share a screenshot?

comments: author: Iryna Heine
body: ![4fddf383-9e42-488f-b225-efacd5832d38.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169321iC7D0CFA5B2517EC0/image-size/large?v=v2&px=999 "4fddf383-9e42-488f-b225-efacd5832d38.jpg")![d9233c80-4275-4035-a183-0afa41c9b508.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169322i3F4AB55DC2C206F3/image-size/large?v=v2&px=999 "d9233c80-4275-4035-a183-0afa41c9b508.jpg")


Tags: cloud

confluence-cloud
Error rendering macro 'json-table'
Asked by Volodymyr:

Yesterday everything worked and today I see these errors and don't know what has changed in a day.  
Could anyone help me to understand what happened?![Screenshot_3.png](https://community.atlassian.com/t5/image/serverpage/image-id/169142i4FFBA186266F6742/image-size/large?v=v2&px=999 "Screenshot_3.png")![Screenshot_4.png](https://community.atlassian.com/t5/image/serverpage/image-id/169143i9CBA344E882D8250/image-size/large?v=v2&px=999 "Screenshot_4.png")


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello [@Volodymyr](/t5/user/viewprofilepage/user-id/4357698) ,

Please, follow the link and check whether you get the correct response from your Jira instance.

comments: author: Volodymyr
body: Hi [@Andrey Khaneev _StiltSoft_](/t5/user/viewprofilepage/user-id/781696)   
That's what I see from the link![Screenshot_3.png](https://community.atlassian.com/t5/image/serverpage/image-id/169144i0640502287BF09AD/image-size/large?v=v2&px=999 "Screenshot_3.png")


author: Andrey Khaneev _StiltSoft_
body: It looks fine. Please, [contact our support](https://jsd.stiltsoft.com/plugins/servlet/customer/portal/noLoginPortal/c9pCkd2F) and attach a support.zip file there.


Tags: confluence-server

server
How do I make the URL of the child page include part of the parent page?
Asked by Nick Silkin:

Hello!

Please tell me how can I make the URL of the child page include part of the parent page?

For example, now i have:

<http://wiki.blablabla.ru/pages/viewpage.action?pageId=31068828> - Page URL

<http://wiki.blablabla.ru/pages/viewpage.action?pageId=31076834> - Parent page URL

<http://wiki.blablabla.ru/pages/viewpage.action?pageId=41076874> - Space URL

I need:

<http://wiki.blablabla.ru/space/parent/31068828> - Page URL

<http://wiki.blablabla.ru/space/parent/> - Parent page URL

<http://wiki.blablabla.ru/space> - Space URL

or something like that)

Please help me, is it possible to do this in confluence?


Answers:
author: Radek Dost?l
body: No, URL schema is defined and there is no hierarchical path besides the space key in case the link is "pretty".

Might be possible to do with a plugin I suppose, one way or another, but not available in Confluence out of box.


Tags: confluence-server

server

url
Does anyone know where I can make a bug report?
Asked by Kameron Freitag:

I was attempting to save a document and kept getting "Unable to communicate with server. Saving is not possible at this moment." even though I could save and create other documents.

I disconnected from my VPN, logged out of confluence and back in, restarted my computer, logged into an incognito window, and cleared my browser's cache, cookies, and history. Nothing seemed to work.

So I thought, "If I can make a new document and update that one, I'll just copy the contents of my old document to the new one and save the changes there." I copied everything over and got the same error **AGAIN!**

Frustrated, I started to copy one paragraph at a time and found that confluence was totally fine with that... until I copied an emoji. The second I copied the emoji the error popped up and I couldn't save the document again.

Please let me know where to report this emoji error.


Answers:
author: Radek Dost?l
body: You can take your pick, emojis are a problem not just with Confluence but in general, it has to do with character encoding: [https://jira.atlassian.com/issues/?jql=project%3DCONFSERVER%20and%20text%20\~%20%22emoji%22](https://jira.atlassian.com/issues/?jql=project%3DCONFSERVER%20and%20text%20~%20%22emoji%22)

These two are the closest to your case though I think:

<https://jira.atlassian.com/browse/CONFSERVER-34420>

<https://jira.atlassian.com/browse/CONFSERVER-18509>

Are you on Server/Data Center? If so then this comes down to whether your database can support those 4byte characters. Explained a lot more in the second issue.

comments: author: Kameron Freitag
body: Thanks for the swift response! I didn't realize it might be something on my company's side. I'll notify the database owner to see if we can start supporting those characters.