youngmon/atlassian-qna huggingface dataset:
Repeating Cards on Different Lists
Asked by Marguerite:

I use Trello to plan out social media content, mostly using the calendar power-up. Each social post is a card on the day it is supposed to be posted. All my cards are on lists associated with a month.

Say I have a social post on list "June 2021" and I want it to repeat once a month on to other lists such as "July 2021" and "August 2021." How do I go about doing that? I have enabled the repeater power-up but am not seeing how to go beyond lists. Thanks!


Answers:
author: Iain Dooley
body: [@Marguerite](/t5/user/viewprofilepage/user-id/4442426) what about a card button called "Repeat 3 months" which copies the card 3 times to successive months?

![2021-06-18 at 2.13 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/148049i378D2A76CC6E2862/image-size/large?v=v2&px=999 "2021-06-18 at 2.13 pm.png")

You could add more than 3 obviously, you could make it replicate out 12 months if you wanted, or you could have a few buttons for 3, 6 and 12 months. If the lists don't exist yet, then they will be created which is also handy.

comments: author: Marguerite
body: That works! But also need the due date to change appropriately into each month.


author: Vero Rivas
body: Hi [@Marguerite](/t5/user/viewprofilepage/user-id/4442426)

Look at this post, maybe I can help you or give you ideas

<https://community.atlassian.com/t5/Trello-questions/Butler-rules-for-repeating-amp-archiving-variant-lists/qaq-p/1647160>

Cheers
Can I duplicate an existing workspace?
Asked by Casyn Smith:

Is it possible to duplicate an existing workspace and keep all the same content from the other? I do not want to reimport all of the tasks on every board in the workspace but I need to keep the old board as well. HELP.


Answers:
author: Iain Dooley
body: [@Casyn Smith](/t5/user/viewprofilepage/user-id/4442505) Hmmm so you want to take all boards in a workspace and copy those boards to a new workspace?

comments: author: Casyn Smith
body: Yes


author: Iain Dooley
body: [@Casyn Smith](/t5/user/viewprofilepage/user-id/4442505) pretty easy to do with Trellinator code running on our BenkoBot platform, here's some code for you to install (you'll be able to preview it before you save -- make sure you edit the names of your workspaces at the top):

<https://trello.com/c/sju1sktT/51-for-each-board-in-old-workspace-copy-to-new-workspace>

You can see other examples of BenkoBot functions on that board, we're adding more every day!


author: Carol Shaughnessy
body: English, please, for a newbie. I, too, want to copy existing boards to a new workspace. How do I do this?

Thanks


Tags: duplicate

workspace
Anyone else having Card menu Issues in Chrome?
Asked by Becca Lanning:

Upon viewing a board in Chrome, when access the card, the card menu appears to be pushed down -- as if the browser window was shrunk. But the menu is appearing this way, even if the browser window is at full screen.  

I tried with Firefox and the card menu appears on the side like normal.

I have not been able to try Edge, or any other browsers at this point, but most of my team uses Chrome because of the extensions we use.  

I did disable the extensions and tried again, but even with the extensions disabled, the card menu is still bumping down.  

Any ideas why this is happening on Chrome, and how to fix this?


Answers:
author: Michael Pryor
body: Is it the same as the screenshot here: <https://community.atlassian.com/t5/Trello-questions/Wondering-if-that-s-a-bug-and-if-Trello-is-aware-of-that/qaq-p/1727402>

I'm using this version of Chrome:

Version 91.0.4472.106 (Official Build) (x86_64)

And I can't reproduce. What if it's a new card on a new board? Same behavior?

comments: author: Becca Lanning
body: Yes, the same.   

Currently on Version 91.0.4472.101 (Official Build) (64-bit).   
And I can't say for sure about the new card on a new board. But all cards, new and old on the old boards are doing this.

I've noticed if I go into the console on chrome and adjust the window-sidebar width to 20% it snaps the menu back where it goes. Currently it shows calc (100% - 600px);

![Screenshot 2021-06-17 135539.png](https://community.atlassian.com/t5/image/serverpage/image-id/148009i1F0D36400B23B4C9/image-size/large?v=v2&px=999 "Screenshot 2021-06-17 135539.png")

Here's a screen shot of one of my cards:

![Screenshot 2021-06-17 135249.png](https://community.atlassian.com/t5/image/serverpage/image-id/148007i9F5C13E47127A1FB/image-size/large?v=v2&px=999 "Screenshot 2021-06-17 135249.png")


author: Becca Lanning
body: I noticed your version of chrome was newer than mine.  

I just updated to Version 91.0.4472.114 (Official Build) (64-bit) and restarted the browser. Menus are still popping in under card info.


author: Michael Pryor
body: Fix should be going out soon (if not already).


Tags: card

chrome

menu
Base due date coloring on calendar day not 24 hour period?
Asked by Mike Perry:

It seems like, by default, Trello colors cards yellow when the due date is 24 hours or less away and red if they're 0 hours (or less) away.

Is there any way to change this so that the card shows yellow if its due date is on the current calendar day (regardless of how many hours away) and red if its due date is on a previous calendar day?

So, e.g., if a card is due June 17th, it would show yellow on June 17th between 12am and 11:59pm and then show red on June 18th and onward.

I \*feel\* like Trello did this by default in the past by default but that the default changed recently?

EDIT: I guess one solution for me would be to have all cards set to 11:59pm on the specified due date by default. Any way to do that without having to manually set that every time you set a due date on a card?


Answers:
author: Cody C.
body: We don't have a way to change that behavior at the moment, but as you mentioned, it's based on the status of that card. Red for *overdue,* Yellow for *Due soon*which is less than 24 hours away.

The only way to manipulate that is as you suggested - using the Due Time. The nice thing is that when you set a Due Time, it will default to the same time the next time you set one so you don't need to manually change that each time, but if it's critical for you, then it's always worth checking!

comments: author: Mike Perry
body: Thanks -- if I set one card to 11:59 then it will set the rest to 11:59 by default the next time, except if I close the window it resets and starts setting it to the current time (on the specified day) instead.

So it's a partial solution but I'm closing windows a lot so still not great.

Would be great to see this added as an option for people like me who work more day to day than hour to hour!
Notification when being assigned to a time critical task on check list
Asked by Tony:

Is there a way that members can be notified, specifically to them, when they have been assigned a time critical task on a check list.


Answers:
author: Iain Dooley
body: [@Tony](/t5/user/viewprofilepage/user-id/4441270) what constitutes a task being time critical?

comments: author: Tony
body: When assigning someone to a checklist and giving them a deadline/date to complete.

Thanks


author: Vero Rivas
body: Hi [@Tony](/t5/user/viewprofilepage/user-id/4441270)

Look at this post, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

Cheers

comments: author: Tony
body: Thanks
Wondering if that's a bug and if Trello is aware of that
Asked by Yaara Rozenberg:

Hi everyone,

Are you also experiencing this issue: <https://snipboard.io/LIiDbH.jpg>

The side menu appears at the bottom of the ticket instead of the top <https://snipboard.io/mGNy63.jpg>


Answers:
author: Michael Pryor
body: Which browser and version of browser are you using?
Upload files direct to dropbox via the trello card dropbox powerup
Asked by KOHESION:

Does anyone know if once the Dropbox powerup is added to a card, if you can then upload files direct to that folder via the card?


Answers:
author: Iain Dooley
body: [@KOHESION](/t5/user/viewprofilepage/user-id/4264061) No the Dropbox power up allows you to search Dropbox and attach files to the card as a link. If you want to upload a file directly to Dropbox when it's attached to a card you need to automate that with the API, I've done something similar in the past for a client on Drive, if you want you can get in touch and I can give you a quote to build you a custom automation for that using BenkoBot:

<http://www.benkobot.com/>


Tags: dropbox
Keyboard shortcuts/navigation
Asked by Robyn Morrison:

Hi, I'm new to Trello and find some very intuitive keystrokes/keyboard shortcuts missing so please chime in if you can help or if I'm missing something

Is it possible to:

- use a keyboard shortcut to create a new list? or even navigate to the "new list" field using the l/r arrows? I can't even use the l/r arrows to navigate (through the first cards in each list) to a list that's unpopulated

- when navigating boards, from the "find boards by name" field, use the down arrow to jump to your boards, and then navigate using up and down keys? I know you can type the first letter of the board into the field and navigate that way as a workaround

- when you're creating a new list, move focus from the list title field down to cards? "enter" takes you to the list title to the right but I want to easily navigate to populate my list. or a keyboard shortcut to

- once my focus is on a card, and I use "e" to edit the name of the card, are there shortcuts/keystrokes to then move through the quick edit list? it seems like up/down arrows should work for that but they don't. And if I actually open the card, it doesn't take me to the card's name field, just the description and sometimes I want to edit the card name them perform another action

Thanks!


Answers:
author: Vero Rivas
body: Hi [@Robyn Morrison](/t5/user/viewprofilepage/user-id/4440246)

Look at this post

<https://trello.com/shortcuts>

Cheers

comments: author: Robyn Morrison
body: I have but didn't see any shortcuts related to the questions I asked - if you can point me to any solution to my issues here that would be great.
Close or Delete Boards to keep within the 10 Board Limit
Asked by Trecia:

Hello,

I have been using Trello for personal use and exceed the 10 board limit. Do I need to Delete my board(s) or Close them so that they do not count towards the exceeded 10 board limit?

Thank you in advance!


Answers:
author: Michael Pryor
body: Close. You don't need to delete them. The limit applies to open boards.

comments: author: Iain Dooley
body: Oh right I misread that as "do I need to close or delete them" rather than "am I able to only close them rather than delete them". Oops!


author: Trecia
body: Thank you for both of your responses! :)

So if I understand this, it's all open boards regardless of which workspace it's in, right?


author: Iain Dooley
body: [@Trecia](/t5/user/viewprofilepage/user-id/4440580) The 10 board limit is open boards \*per workspace\*. You can have as many closed boards per workspace as you like, and reopen closed ones if you close an open one. You can have as many workspaces as you like.

So if you have 10 workspaces each with 10 boards you'd have 100 boards, and those could all be free workspaces.


author: Trecia
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) That is good to know! From the email I received and what I have read, I would have assumed it was 10 boards total regardless of workspace. Whew! Thank you for clarifying it!


author: Iain Dooley
body: [@Trecia](/t5/user/viewprofilepage/user-id/4440580) Yep, but you can also create an additional free workspace and move the boards to that:

<https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs>

comments: author: Trecia
body: This is good to know. Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !


Tags: board
If we stop using Access to manage our accounts, will users lose their Trello accounts?
Asked by Marc Pincince:

We currently use Access to manage our Jira Software accounts, and some of our Jira Software Account holders also have "free" Trello accounts. If we stop using Access to manage our accounts, will the account holders with free Trello accounts lose their Trello accounts?

If we stop using Access to manage our accounts, will users lose their Trello accounts?


Answers:
author: Michael Pryor
body: You will lose the feature that Access provides but no, they won't lose the ability to access Trello.


Tags: access
Help with Trello automation report
Asked by Jason Barnette:

I'd like to generate and email a custom report to myself that will list all cards that were moved to the Done list in the last 7 days and also include who moved it. Is this possible? If so, could someone help me build it?

Thank you for your help!!


Answers:
author: milynnus
body: [@Jason Barnette](/t5/user/viewprofilepage/user-id/4440051)

While there is a set of Trello variables to age of card in list, this is not available to Butler as criteria to build a report. When you need to add the additional dimension of the member then you have to look at using api to filter out the actions. This is a common request - definitely a good candidate for my add-on application.

comments: author: milynnus
body: [@Jason Barnette](/t5/user/viewprofilepage/user-id/4440051)

Created the first version of the solution. Currently, it creates a card whose description contains the report output. It answers the question of who moves the card into a list in the last 7 days. As you can see from the actions, I am planning to add comments to show who had been active contributing to the work via comments.

This is inspired by DashCards which I had hoped was a solution you can use.

![Screen Shot 2021-06-17 at 1.55.36 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/147857i6DBD9DC52B36910A/image-size/large?v=v2&px=999 "Screen Shot 2021-06-17 at 1.55.36 PM.jpg")![Screen Shot 2021-06-17 at 1.57.33 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/147856iE07ED5E3AEB3E080/image-size/large?v=v2&px=999 "Screen Shot 2021-06-17 at 1.57.33 PM.jpg")


author: Vero Rivas
body: Hi [@Jason Barnette](/t5/user/viewprofilepage/user-id/4440051)

Look at this post, maybe can help you

<https://help.trello.com/article/1192-creating-reports-with-butler>

Cheers

comments: author: Jason Barnette
body: Thank you. I saw this but I couldn't quite figure out how to do what i wanted. Still new to the reports.


Tags: automation

butler
Trello Business Refund
Asked by Connor Kenway:

I was using a free trial for a business account. After forgetting to cancel it, Trello charged me 119 usd. How can I ask for a refund for this. If I cancel the business account, will I get my money back?


Answers:
author: Vero Rivas
body: Hi [@Connor Kenway](/t5/user/viewprofilepage/user-id/4439993)

speak directly to the trello support team

<https://trello.com/es/contact>

Cheers

comments: author: Connor Kenway
body: Do they offer refunds that way?


Tags: jira-work-management
Why am I unable to make someone an admin on a board?
Asked by Program Director:

The admin of one of the boards I am a part of wants to add another member of the board as an admin, but is unable to change the permissions for that member. Is there a way to work around this?


Answers:
author: Iain Dooley
body: [@Program Director](/t5/user/viewprofilepage/user-id/4000560) I noticed this the other day, I think it's a recent change that you can't have an admin of a board who is not an admin of the workspace to which the board belongs.


author: Vero Rivas
body: Hi [@Program Director](/t5/user/viewprofilepage/user-id/4000560)

Look at this posts, maybe can help you

<https://help.trello.com/article/790-making-a-user-an-admin-of-a-board>

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Cheers
Team Member Can't Edit, Mark or Add Cards On Board Why ??
Asked by Alisia Robinson:

I've been added to a Trello board. I have been added with a virtual tag as a board member while everyone else is an Admin. I have tried to add, create, and mark tasks on cards for the board but I see I can not. I can't even move the cards to do or done. The lettering when I click on the task or try to add anything is an off-grey color that is not clickable.

I experimented with a board of my own and I see I can do everything just fine without restriction. What could be the issue ? The Team Member who created the board tried to switch my settings/access to admin but found they could not. If they tried they were met with the same off-grey text that was nonclickable. Is there a fix for this ? What could be any potential reason for this?

Any help and advice is deeply appreciated!


Answers:
author: Iain Dooley
body: [@Alisia Robinson](/t5/user/viewprofilepage/user-id/4439751) If you're showing up as virtual, that means they probably invited you to the board using an email address that is different from the one you use to Trello.

You probably received an invitation to the board, which means you can click it and see the board, but you can't interact with it because you haven't created an account using the email which was invited.

Ask the admin to remove you and re-add you using the email address that you use for your main Trello account (or alternatively you could create a Trello account using the email address that they invited).

comments: author: Alisia Robinson
body: Thank you! It turns out this was the issue!

Much appreciated!


author: Vero Rivas
body: Hi [@Alisia Robinson](/t5/user/viewprofilepage/user-id/4439751)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Team-members-can-not-edit-Team-Board/qaq-p/1512882>

Cheers

comments: author: Alisia Robinson
body: Thank you!


Tags: administration

permission
Trello didn't send x-trello-webhook header first time.
Asked by ????????? ???????:

![x-trello-webhook.png](/t5/image/serverpage/image-id/147734i5D3B6B87535E5138/image-size/large?v=v2&px=999 "x-trello-webhook.png")


Answers:
author: Garrett
body: Hi [@????????? ???????](/t5/user/viewprofilepage/user-id/4439541)

This would be a really great question to share in our developer community.

We have a few Trello Engineers that are active there, and they or some of the community champions would be happy to give some guidance for more advanced topics like these.

<https://community.developer.atlassian.com/c/trello>

comments: author: ????????? ???????
body: My colleague already gave me one of the reasons:  
"Trello does not sends x-trello-webhook on webhook setting because user could write wrong hook url. Subsecuent requests contains this header"
Do I have to pay for each member?
Asked by Rebecca Batisto:

I've been using Trello for many years now and I'm considering upgrading from the free version. The concern I have is paying for each member.

I work with freelancers, other marketing teams, and clients. There's me and a revolving door of about 15 people using my Trello boards. Each one edits cards and at least 5 people at any given time (and those people change frequently) would need to move cards.  

If I upgrade do I have to pay for every single member? That seems crazy as the only feature I'd like would be calendar and recurring cards


Answers:
author: Michael Pryor
body: Yes, like many other web applications (Dropbox, slack, jira, and our competitors) our billing model is a per user model.   

If you only add a collaborator to one board, they won't be billable. So if you don't want to pay for them, only add them to one board or alternatively you can collaborate with them in a separate free workspace.
Markdown in a checklist
Asked by Phil Gibson:

I'm trying to add a hyperlink to an item in a check list on a card. The item should be - "**16 June - Email to Bob "** and I want this text to be a clickable hyperlink to the actual email, I've tried, \[16 June Email to Bob\] (Url to the email) but it doesn't work - all I get is exactly what I type and the hyperlink works ok bit "16 June Email to Bob" isn't the clickable bit. I hope this isn't confusing! What am I doing wrong?

Thanks!


Answers:
author: David Bakkers
body: Hello [@Phil Gibson](/t5/user/viewprofilepage/user-id/4279277)

Your example shows a space between the right square bracket and the left bracket; there should be no space, like this example:
> \[16 June Email to Bob\]([https://url.to.the.email/where/ever/it/is](https://company.com))

Refer to the [How to format your text in Trello](https://help.trello.com/article/821-using-markdown-in-trello) page for more information on Trello's markdown code.


author: Phil Gibson
body: Hi [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) - Thanks so much! Simple when you know how!!


Tags: link

markdown
Create new workspace from android app?
Asked by Kastaka:

Documentation on creating a new workspace uses a button that exists on the mobile website but not the Android app. How do I create a new workspace from the Android app?


Answers:
author: Alicia
body: Hello, If I am not in a mistake, you only can create a work space since website. In the app you only can create a board in a work space that is already created it.

If you need to do it from mobile, you have the option to enter in the website from the mobile and create there the work space, for example.

Regards. Alicia.

comments: author: Val?rie
body: merci pour votre r?ponse.


author: Val?rie
body: Ok merci beaucoup


author: pouyamortazavi
body: THANK YOU DEAR ALICIA


Tags: workspace
Can you automatically rename a card when you email a card to a board
Asked by Fallon Scoggins:

We currently use a property management software where we create work orders in our property management system. An email is automatically generated summarizing the work order and that email is automatically sent to a board whenever a new work order is generated.

However, we cannot customize the subject line of the automated email. Instead it comes over as "New Work Order" and we have to manually update the title of the card in Trello.

Is there a way to create a rule/Butler automation etc, so when a card is emailed to the board from our prop, man system, the title of the card is automatically updated based on some of the content from the card (i.e, "Find the text after the # symbol and add it to the title".

Any suggestions, work arounds would be helpful!

Thanks


Answers:
author: Iain Dooley
body: [@Fallon Scoggins](/t5/user/viewprofilepage/user-id/2353112) you should be able to do this by doing something like:

When a card is emailed to the board with description containing "#{\*}" rename the card to "{wildcard1}"

If you need fancier pattern matching, Butler also supports regular expression pattern matching but it's a bit more finicky, here are some other answers I've provided regarding the use of regex pattern matching in Butler rules:

<https://community.atlassian.com/t5/Trello-questions/Using-Butler-to-assign-a-card-based-on-multiple-criteria/qaq-p/1475966>

<https://community.atlassian.com/t5/Trello-questions/Butler-distinguish-a-letter-from-a-number/qaq-p/1232060>

<https://community.atlassian.com/t5/Trello-questions/How-to-write-a-Butler-rule-that-recognizes-multiple-words-or/qaq-p/1630687>

<https://community.atlassian.com/t5/Trello-questions/Trello-Butler-Negative-rules-in-trigger/qaq-p/1607156>

comments: author: Fallon Scoggins
body: Thanks Ian- I have a specific problem that I'm trying to solve using some of the pattern matching you mentioned. Can you let me know if this is something you/your company would be interested in engaging further to help us solve it? Thanks


author: Iain Dooley
body: [@Fallon Scoggins](/t5/user/viewprofilepage/user-id/2353112) Yep sure Trello consulting is what we do! Just email team@benkoworks.com and we can discuss.