youngmon/atlassian-qna huggingface dataset:
Moving files in Confluence
Asked by Andrea Sorensen:

What is the best tip/trick for moving files around in Confluence?


Answers:
author: Igor M.
body: Hello,

You can use [Manage Files](https://confluence.atlassian.com/doc/manage-files-139415.html) guide on file management, including moving, so best tip is, have the right permissions on the source and target pages/spaces.
> **Move a file to another page**
>
> You'll need the 'Add Page', 'Add Attachment' and 'Remove Attachment' space permissions to move an attached file to another page. To change the page that a file is attached to:
>
> * Go to \> **Attachments**
> * Choose **Properties** next to the attachment you want to move.
> * Enter the name of the page you want to move the attachment to (for example My Destination Page).
> * Choose **Save**.
>
> If you want to move the file to a page in another space, add the space key before the page name (for example DOC: My Destination Page).

Hope this is what you were looking for, let me know if it's not

Regards,

Igor

comments: author: Benji
body: How does it work if I want to move attachments to another space?


author: Benji
body: I now created a dummy page, moved the attachment to the dummy page, moved the dummy page to the other space, moved the attachment to the right page and deleted the dummy page.

Does it work? Yes. Convinient, easy? No. Hopefully others have a better solution?


author: Robert Reiner _smartics_
body: Adding the space key as a prefix for the new page name (as shown in the last paragraph what Igor cited: "DOC:My Destination Page") does not work?


author: Benji
body: Thanks, will try.


author: ABoerio
body: Hi all, what could be the reason for I can't see the "Properties" in my attachment list?

I am the space administrator so it shouldn't be a lack of permissions :-(

Thanks in advance for any suggestion.

Andrea

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/51636i748F0AD6173A305D/image-dimensions/492x242?v=v2 "image.png")


author: ABoerio
body: OK, forget the question, it was just a matter of unlocking the file prior to look for properties. Sorry for the silly question. :-)

Andrea


author: Leslie Coleman
body: Click on the arrow, to the left of the file or attachment. This where you can add a label for quickly, too.

<br />

You will see PROPERTIES. Click on it.

<br />

A window will open up. The bottom row (4th row) is labeled PAGE. Type the name of the destination page. Be sure to use the capitals, dashes, underscores, etc. so that the name is identical.

<br />

Click SAVE.

<br />

File will have moved.
Does changes in the text of an INCLUDE EXCERPT trigger a WATCHING event
Asked by carole Black:

I am trying to determine if changes to any text which is included into a page from another page (via Include Excerpt) will trigger a watching event and send an email?


Answers:
author: Bill Bailey
body: I would seriously doubt it. The page itself is not changing (no new version created) when the source text is updated.

comments: author: Nic Brough -Adaptavist-
body: Bill is right, the "page changed" is fired by the user saving a change to a page. Not a change to what the page might include.


author: carole Black
body: Thats what I thought - I have a requirement to send an email when a page changes - but everything on the page is and include excerpt. The changes are being made on the sub pages - not the main page -

Will have to think of a new way to met the requirement.


author: Bill Bailey
body: And receiving emails when the source page for the include changes is not sufficient?


author: carole Black
body: Lower level pages are project specific - want to direct Mgmt to overall project page.
Looking for table structures for Atlassian Confluence/Iteraplan
Asked by Jeff Thorne:

If I was to create a sql query... where do I find the different table names and what fields live in those tables?

Thanks,


Answers:
author: Nic Brough -Adaptavist-
body: What is Iteraplan? What does it have to do with Confluence?

comments: author: Jeff Thorne
body: All the 'Help' buttons on Iteraplan (iteratec) direct me to [Atlassian Confluence](http://www.atlassian.com/software/confluence) ....

To answer your question... I dunno.


author: Nic Brough -Adaptavist-
body: I am sorry, but unless we can identify what the application is, and that it is Confluence, there is not a lot we can tell you. We really need to know if "Iteraplan" and/or "Iteratec" are based on Confluence.

We could help you with a Confluence database, but if they're not based on it, it's going to be utterly useless to you.

My best guess is that their documentation is in Confluence, and you have followed a link for help with Confluence instead of a link for help with Iteraplan!
Configure PDF export as secured
Asked by David Goodman:

Investigating a requirement to have certain Confluence users PDF exports created as Secure / locked pdf format. (no copy or print)  

Have not seen this in documentation or as a application enhancement.

Has anyone had success/experience in this regard?


Answers:
author: AnnWorley
body: Hi David,

This sounds like a great opportunity for an add-on vendor as I was not able to find anything in the [Atlassian Marketplace](https://marketplace.atlassian.com/addons/app/confluence) that fits your use case. There are a lot of PDF export plugins but I did not find one for securing exported files.

I created a suggestion ticket for the Atlassian dev team: [As an administrator I would like more control over export permissions](https://jira.atlassian.com/browse/CONFSERVER-54828) My vision is that the export permission could be updated to restrict page exports or force them to be secure on a permissions basis, so you could limit the ability of specific users to copy or print exported content.

I look forward to any input from the Community on how you can secure the exports in the current version of Confluence.

Thanks,

Ann


Tags: pdf

permission
Private, unpublished space not migrated
Asked by Matt Peterson:

Hi All,

We recently migrated our confluence from 1 url to another. There is a space that had restrictive permissions and pages. Apparently it only partially made it through the migration. I can see it as an admin, but when trying to edit permissions or access it, I get a space doesn't exist or error.

I have tried to reimport it from the old instance via XML export/import, but triggered an error "space already exists".

How can I nuke this space on the new instance in a way that I can reimport it from the old?


Answers:
author: Max Foerster - K15t
body: Hi Matt,

I found this piece in the documentation. Have you tried this before to get rid of the space?

If you are unable to access the space at all from the UI, you can run the deletion from the URL directly at

```
http://<baseURL>/spaces/removespace.action?key=<insert space key>
```

If that fails to work, refer to the documentation on Manually deleting s space.

[Confluence KB](https://confluence.atlassian.com/confkb/unable-to-delete-space-186515527.html)

I also suggest the further reading on manually deleting a space :)

Best,

Max

comments: author: Matt Peterson
body: Hi Max,

Thanks for the info.. I hadn't found that before. I tried removing via the URL, but get a page or space not found error.

We're on Confluence cloud. I don't think I can get access to the SQL settings as the second link references.

Not quite sure where to take it from here.


author: Max Foerster - K15t
body: I think you will have to go through Atlassian Support at this point :) Because you're an Cloud customer. Keep us updated on the progress please!
How to create a space for a project
Asked by Joan Xu:

Dear all,

I read the document, in the header menu, I should have an option to create a space . But under my account, I could not find that option .

Can ou please help check !

Rgds

Xu Qun


Answers:
author: Max Foerster - K15t
body: Hi Joan,

are you using a user account with administrative rights and/or with the global permission to create spaces?

For a better understanding why I'm asking:

[Global Permission overview](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)

That would help to troubleshoot your problem way faster.
Once I insert a pdf file, after I publish, clicking the link yields "file does not exist".
Asked by Oren Persing:

A video showing the issue: <https://HillelHub.tinytake.com/sf/MjI4MzI0NF83MDE3MTkw>

When I try to insert PDF files on to a page, everything goes smoothly, until the page is published. Then, when I click the thumbnail of the PDF, or the link, a dialog box opens saying the file does not exist.


Answers:
author: AnnWorley
body: Hi Oren,

I was unable to reproduce this issue on my Cloud test instance, and did not find an existing bug report; I opened a ticket for you on our support portal so we can take a closer look. You should see an email with more details shortly.

Thanks,

Ann

comments: author: Oren Persing
body: Thanks Ann!


author: AnnWorley
body: I look forward to finding out what is causing that. Thanks so much for the video, it really is worth a thousand words.


Tags: error

pdf
Can a page be shared?
Asked by Former User:

Can a page be shared with another space, without giving someone access to that space?


Answers:
author: Thomas Schlegel
body: Hi Leonard,

no, not out-of-the-box.

There's a macro in the [multi-excerpt-plugin](https://marketplace.atlassian.com/plugins/biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro/server/overview) which provides "Enhanced Permissions".

But I would be careful with that. You can disable Confluence Security completely with something like that.


Tags: space
Confluence Authentification using API token
Asked by levitskaks_lev:

I have confluence macros which opens external webb app, which should be communicate with current page like save attachment to concrete page.

How to get Access token from Macro class (server side) or from JS?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

You mean ConfluenceAuthentication Context?


Tags: rest

token
Mobile View and SSL
Asked by Lee Cartwright:

How do i enable Mobile view on my mobile and do you have a app for the self hosted version?

Also how do I setup SSL https instead of http page. I am hosted on a windows server 2011 server


Answers:
author: Shannon S
body: Hi Lee!

We have a beta for our mobile app here:

* [Confluence Server mobile app beta](https://confluence.atlassian.com/doc/confluence-server-mobile-app-beta-939925483.html)

The mobile view should show by default when accessing from a device, but the administrator can disable it, so if it's not working, I would check there. Here's more information about that:

* [Confluence Mobile](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html)

> ### Administrators can disable Confluence mobile on your site {#toc-hId-1591430841}
>
> The mobile functionality is provided by a system add-on called the 'Confluence Mobile Plugin'. To remove the functionality from your site, you can disable the plugin.

Lastly, to set up SSL, please review this article:

* [Running Confluence over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html)

Let us know if you have any questions!

Regards,

Shannon
How to retrieve version information of Confluence/Crowd with REST API ?
Asked by Nicolas Bauland:

With Jira and bitbucket, you can get version information with rest API. But I can't find how to do with Confluence or Crowd.

Thanks for any tips,

N. Bauland


Answers:
author: Bruno Vincent
body: Hi [@Nicolas Bauland](/t5/user/viewprofilepage/user-id/613446)

You will find Crowd server version in the *X-Embedded-Crowd-Version* response header that is set by Crowd after any successful REST request. For instance, if you run

```
curl -u 'test:password' -I 'http://localhost:8095/crowd/rest/usermanagement/1/config/cookie'
```

You will get something like

```
HTTP/1.1 200 OK

X-Embedded-Crowd-Version: Crowd/3.1.2

X-Crowd-User-Management-Version: 1.4

[...]

Date: Sat, 20 Jan 2018 15:20:13 GMT
```

As far as I know, there is nothing similar for Confluence Server. You might want to vote for this open feature request: <https://jira.atlassian.com/browse/CONFSERVER-43007>


author: Stephen Deutsch
body: It's not exactly a REST API, but for Confluence you can do a POST request to /rpc/json-rpc/confluenceservice-v2/getServerInfo and get the version information.

I am not aware of any API call for Crowd that returns the version number.

comments: author: Nicolas Bauland
body: Thanks for reply but I'm looking for REST API since RPC seems to be deprecated.


Tags: crowd

rest-api
How to provide external resources access to our company confluence space ?
Asked by Michel Brits:

Our company is starting a new project with much input/updates from external parties. Can we provide them access to our Company Confluence project space without them having an Active Directory account within our company ?

(sorry for my ignorance - i'm a novice user)


Answers:
author: Krisztian Kovacs
body: Hi there,

you can try to add their users to confluence directly.

I hope that helps.

comments: author: Michel Brits
body: Let me try to make it more concrete:  
we want to give User-1@company-X.com access to a confluence space at our company-A: https://company-A/confluence/pages/viewpage.action?spaceKey=EAMPLE.

What do we need to do for this 'User-1' in order to gain access and contribute to this space ? (without that user having an Active Directory entry at company-A)


author: Krisztian Kovacs
body: Can you add them directly to Confluence?

Like here: <https://confluence.atlassian.com/doc/add-and-invite-users-138313.html>

And ideally, they would be part of the Jira user directory.

Then you can add them to groups or project roles circumventing the active directory users/groups.

Let me know if this works. If not we'll think of other ways.


Tags: external
Migrating Confluence just with webservice
Asked by F?bio Cabrita:

I have set my old Confluence server to do a daily backup with attachments, and I would like to know if it will be just need that to be imported in a new server, where here it will be also XML, or if I will have to export XML apart from 'backup and restore'. Login system is being and will be handle by Jira.


Answers:
author: Shannon S
body: Hello F?bio,

I would recommend following the [Production Backup Strategy](https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html) when backing up Confluence.

*
  > Create a backup or dump of your database using tools provided by your database:warning: To avoid any data inconsistency and corruption, it is recommended to shut down Confluence before creating a database backup or dump.
*
  > Create a file system backup of your Confluence home directory
*
  > Create a file system backup of your shared home directory (Clustered instances only)

> Which files need to be backed up? {#toc-hId-1787943380}
> -------------------------------------------------------
>
> * **\<conf-home\>/confluence.** **cfg.xml**
> * **\<conf-home\>/attachments** (you can [exclude extracted text](https://confluence.atlassian.com/confkb/how-to-exclude-extracted-text-from-attachments-directory-backup-939515132.html) files if space is an issue)
>
> Optional Files:

*
  > **\<conf-home\>/config**-- if you have modified your ehcache.xml file.
*
  > **\<conf-home\>/index** -- if your site is large or reindexing takes a long time -- this will avoid the need for a full reindex when restoring.

Confluence can be restored by XML site backup as well but this doesn't work so well with large instances, and we always recommend making a database backup.

I hope that helps but let us know if you have any additional questions.

Regards,

Shannon

comments: author: F?bio Cabrita
body: The daily backup from GUI webservice, includes all data in home directory needed for a restore in a new server? as well as XML?

If yes, it would be just necessary to restore that info in new server when started right?

My daily backups have around \~1,4GB of data with attachments included for 9 users, so I think that I have a very small instance.


author: Shannon S
body: F?bio,

Are you referring to the daily backup that Confluence server makes automatically? We don't recommend relying on that for production instances as mentioned on [Configuring Backups](https://confluence.atlassian.com/doc/configuring-backups-138348.html).

It may work for your instance, if it's so small, but I would still encourage you to make your own backups as well using my tips from earlier.

In theory, if you were to have a full site backup XML, it could restore smaller sites without issue, but again, I would be reluctant to rely on it as my only recovery option.

Shanon


author: F?bio Cabrita
body: Ok, thank you Shannon.


Tags: backup

migration
Get all non-admin groups in confluence plugin
Asked by rambabu patina:

Programmatically, How can we get all the groups list which has global non-admin access in the confluence. Please post me any code snippet that would be helpful to me.


Answers:
author: rambabu patina
body: Using SpacePermissionManager class we can get all the groups and the groups which has global permissions with "ADMINISTRATECONFLUENCE" and "SYSTEMADMINISTRATOR".

Just we can exclude the admins groups from all the groups.
JIRA Projects not shown on Software Project Space creation in Confluence
Asked by David Aldrich:

We have Confluence (v6.4.2) that's linked with JIRA(v7.4) via application link.

When I create a new Software Project Space on Confluence, JIRA projects aren't shown; instead it says "No matches found".

![image.png](/t5/image/serverpage/image-id/12886i0476DD3148981D55/image-size/large?v=v2&px=999 "image.png")

But when I open an existing space and go to Space Tools \> Integration \> Application Links, JIRA projects are shown.

How can I fix this please?


Answers:
author: Krisztian Kovacs
body: Hi there,

do you have browse permission for the projects?  
This is the first thing I'd check.

comments: author: David Aldrich
body: Yes, I do have Browse permission. The strange thing is that setting an application link works, but specifying the project via the Create Space Wizard does not work.


author: Krisztian Kovacs
body: I'm still thinking about some permissions, or project roles. That's what usually causes the problem.

Can you check if others can see the projects?


author: David Aldrich
body: Thanks for your persistence - you are correct! I have a separate Confluence account that I use for administration; it was that one that I used to create the space and I guess it does not have Browse permission in Jira. My usual Confluence account, with which I configured the application link, does have Browse permission.

Thanks for your help.


author: Krisztian Kovacs
body: That's fantastic, I'm happy it's working out for you.

I'm quite new but I'm told accepted answers would give me some badge. Would you mind helping out?

Cheers,  
Krisz


author: KSKumar55
body: Or


author: Jeff Hizer
body: I just had this issue as well. While the project admin role (our team) has browse in the permission scheme, I could not create a software space in Confluence that linked to the Jira project. The permission scheme is very customized and I ended up giving myself the Developer role which has the "Create Issues" permission. I could then see the project from the Confluence create space wizard to select the Jira project for the Software space.

I believe that the Create Issues permission is required to create the project link from this wizard


author: KSKumar55
body: Simply you have to be the admin of the Jira project. So that if you are creating the space in Confluence, the jira project will appear else you have to go through the changes in permission schemes and some messy stuff and effect other Jira projects
include Readme.md from Bitbucket into Confluence
Asked by Inke Kolb:

Hi there,

I wonder if I could include the Readme.md files from bitbucket into my documentation page in confluence. I tried the include macro, but the file couldn't be rendered. Is there a way to do it?

Inke


Answers:
author: Felipe Rodrigues
body: I would love to have this. Confluence is the right place for this to exist, at least to co-exist with my documentation and allow me to see past versions of the read.me and compare.


author: Clara June Nicolay
body: Hi Inke,

Did you ever get this working? I'm looking to do the same thing.


author: binbin.tang
body: Same question, could it be a feature request?


author: Ana Retamal
body: Hi Inke! Would the Code Block macro work for you? It allows you to display source code in your page with syntax highlighting, and it's available for [Cloud](https://confluence.atlassian.com/confcloud/code-block-macro-724765175.html) and [Server](https://confluence.atlassian.com/doc/code-block-macro-139390.html).

Let us know if you have questions!

Cheers,

Ana

comments: author: Inke Kolb
body: Meanwhile, I chose the HTML Include macro, but it included only the bitbucket login page although I am already logged in.


author: Inke Kolb
body: Hi Ana, thank you for the quick answer. The Code Block macro won't work because I want to link to a file in bitbucket rather than inserting fix code snippets.


author: Ana Retamal
body: I see, I misunderstood your request. However, the HTML Include macro won't work in your case as the Bitbucket page will require authentication (I assume you don't want to make the repo public?)

Regards,

Ana


author: Ancy Baby
body: Hi..is there an app for embedding readme file into confluence page and automatically gets updated in confiuence while there is a change in git??


author: Celine Hau
body: [@Ana Retamal](/t5/user/viewprofilepage/user-id/1067288) is this already a feature request? how can someone add this raise this as an official feature request


Tags: bitbucket
Support and Updates
Asked by Milan Petric:

Hi dear,

Today, we got message "You will lose access to Support and Updates in 45 days. Renew online, remind me later or never remind me again."

I cannot find account related to this instance of Confluence so i am currently unable to renew product that we using. Can we migrate this licence on this account? If this is not possible what is solution for this? Do you what email account is related to this instance?

Regards,  
Milan


Answers:
author: Nic Brough -Adaptavist-
body: This is probably going to get fixed most quickly if you raise a support request with <https://support.atlassian.com/contact>

I think you best option there will be to select "help with my account" and give them the Confluence SEN you have. (It's short for "Support Entitlement Number"). You should be able to find that in either Admin -\> System information, or Admin -\> Licence Details

Support will be able to tell you what needs to be done to renew and connect the right emails and people to your Atlassian accounts.

But, also, don't panic. After expiry, none of your data changes, and you'll still be able to use all the core functions of Confluence.


Tags: licence