youngmon/atlassian-qna huggingface dataset:
Why does this licensing error message appears in the footer section of the latest version of the Confluence?
Asked by MD NOAMAN:

Why does this licensing error message appears in the footer section of the latest version of the Confluence? "LICENSING ERROR - An error has occurred with your license that may impact the usability of this application, please contact us."

Please advise.


Answers:
author: rrudnicki
body: Hi MD Noaman,

To better understand what is going on, maybe is a good idea you open a ticket with Atlassian Support. So, we can further investigate this issue.

Another thing you can try is enable [Safe Mode](https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons) to see if it works. The safe mode will disable all customizations that you have and might be affecting your instance. However, bear in mind you will need to restart your Confluence. So, if it is a production environment, I advice you to schedule a downtime window and have a backup of your Confluence.

Regards,

Renato Rudnicki


author: rrudnicki
body: Hi MD Noaman,

Since we need to have your logs to further investigate this case, I suggest you to raise a ticket with Atlassian, so the engineers can better understand what is going on.

Regards,

Renato Rudnicki


author: MD NOAMAN
body: Hi Renato,

Thanks for looking into this. The confluence instance I am using is not having an evaluation license. It is a commercial license and the key is not expired. As for the footer-content.vm Velocity template file I tried replacing it with the default Velocity template file as well, but it did not help. The license error message still appeared in the footer section after using the default velocity file. Kindly advise if there could be some other alternative resolution for this.


author: rrudnicki
body: Hi MD Noaman,

Maybe your license has expired. You can check it going to *Cog Icon \> General Configuration \> License details*.

If it is a Evaluation License and it isn't expired, try to generate a new one and have a look if it works. If not, please raise a ticket with Atlassian Support.

Another reason might be caused by a customization of the `footer-content.vm` Velocity template.

It is described [on this link](https://confluence.atlassian.com/display/CONFKB/Licensing+Error+Displayed+on+Confluence+Footer). Please have a look.

Regards,

Renato Rudnicki


author: MD NOAMAN
body: Thanks for responding Christian, but I do not have Scroll office installed in my Confluence instance. Can their be any other reason for which this error message is displaying?

comments: author: Christian Czaia _Decadis AG_
body: Did the message just show up after an upgrade? Maybe it's a bug after all


author: Christian Czaia _Decadis AG_
body: Do you have Scroll office installed? I think that might be causing your issue!

Cheers
How can users select multiple values from a list variable for a template?
Asked by Sara Mitchell:

We have a space template and I have set up a few variables for it. In one case, users should be able to select multiple values from the drop down -- but this doesn't seem to work. Is there a way I can set this up in the template?


Answers:
author: Steven F Behnke
body: Unfortunately the default template/variables do not include a multi-select, only a single select.

comments: author: Sara Mitchell
body: I was afraid that was the answer. But thanks for confirming this.


author: Steven F Behnke
body: I am poking around in add-ons to see if there's an alternative but I am not sure there is, within the Templating feature.


author: Marisa
body: Hi there, have you perhaps found anything that supports multi-select in a variable list in a template?


author: CRISTIAN FABIAN SANSO
body: Anyone?


author: Jos? Veiga
body: Are there any answers to this already? It's been 2 years...


Tags: confluence-administration
What causes a page copy task to fail with this error: inputStream cannot be null at
Asked by Cheryl Schmelzer:


Answers:
author: Deividi Luvison
body: Hey Cheryl,

By the tags you used I can see your instance is from our Confluence cloud environment, my suggestion is that you raise a ticket at support.atlassian.com to our cloud support team so they can validate the steps you are doing and check the logs during the reproduction of that error. On Cloud instances only the cloud support team have access to the atlassian-confluence logs, which might have the information we need to better understand this error.  
Thanks and Regards,  
David\|Confluence Support Engineer

comments: author: Cheryl Schmelzer
body: Thank you. I will submit a support ticket.


Tags: cloud

confluence-cloud
Can I pull data from other pages into another Confluence page?
Asked by barbarat:

Parent page lists a master schedule at a high level (in a table)

Child pages for each individual project contains details that are often changed (dates, information, etc.) in a table.

Goal: The parent page table is automatically updated with the content (such as key dates) that is entered in the individual child pages. Is this possible?


Answers:
author: Adrien Ragot 2
body: Yes, with the [Page Properties Report](https://confluence.atlassian.com/display/DOC/Page+Properties+Report+Macro) macro. You simply create a table on the child pages, with key/value columns, and the parent page can display those key/values in a table.

The next step is when you want to modify those values from the parent page, then you want to manage records in Confluence such as KPI for your projects... That's when [Play SQL Spreadsheets](https://marketplace.atlassian.com/plugins/com.playsql.playsql-plugin) kicks in. It lets you manage data like spreadsheets, then include it on the pages. Disclaimer: It's a paid plugin and I'm the author and it's a paid plugin.


author: barbarat
body: Yay that worked. Thank you!


Tags: page-property
Page Index Macro: Is there a way to turn off displaying the excerpt?
Asked by R Donato:


Answers:
author: Steven F Behnke
body: Well there isn't an option and I doubt you want to customize the add-on JAR so we can do a little Confluence customizing instead.

* Navigate to: Confluence ? Confluence Admin ? Look and Feel ? Stylesheet  
  (/admin/viewstylesheet.action)
* Press **Edit**
* Add the following code to the stylesheet:

  ```
  td .smalltext {    display: none;}
  ```

This should do the trick. :smile: This will look for TD elements, and then look for a .smalltext class in those TD elements. If they exist, they will be hidden. I haven't seen any negative behavior yet but I will keep poking around as I am not sure if anything else uses the specific order of "`td .smalltext`"


author: R Donato
body: Sure, here is the image.

When I add the Page Index macro to a page, the image below is what displays. Is it possible to configure the Page Index macro to hide the excerpted information? That information is required for other pages so I can't removed the excerpted content from the original page. The excerpted info makes the index page significantly longer than I want it to be.

PageIndexMacro.png  
[](https://community.atlassian.com/t5/Confluence-questions/Page-Index-Macro-Is-there-a-way-to-turn-off-displaying-the/qaq-p/270373?attachment-id=5191){#link_118916fc73a8c1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45686/1/PageIndexMacro.png){#display_118916fc73a8c1_0}


author: R Donato
body: Hello,

I've created an index page. The only thing I want to change is to turn off displaying the excerpt information. Is there a way to remove that? When I click on the macro, there's not way turn that feature off.

I've looked for another macro that works similarly. But I haven't found anything.

Thanks.

comments: author: Steven F Behnke
body: Can you take a screenshot of what you're referring to? I am not certain of what you're talking about.


Tags: confluence-administration
Browser compatibility
Asked by Marc Dionne:

Hi,  

In my company, we (still) use Confluence 5.2.5... I am trying to convince the upper management to upgrade, to no avail.  

One detail could help me, though. We are experiencing compatibility problems with Chrome and IE 11. For instance:  
- Links to pdfs in the network don't work in Chrome, Firefox or in IE 11. We have to use IE 10.  
- It is impossible to type a final period in a comment. We have to type a letter, go back before the letter, type a period and erase the letter.  
- It is impossible to modify an attached Office document, except in IE 10.  
- etc.  

Even though I wrote a procedure to revert to IE 10 (and keep it), it is useless to say that lots of folks here are frustrated with their experience.  

I would like to know if an upgrade to 5.6.x would eliminate these issues or if I have to check some Java options (or else) I never eared about.  

Your comments will help me confirm or infirm my theory and maybe help me with the convincing process.  

Thanks a lot!


Answers:
author: William Zanchet [Atlassian]
body: Hey Marc,  

I was reviewing this page that shows the browsers that are supported in Confluence 5.2.X and I can see that IE 11 isn't supported as you can see [here](https://confluence.atlassian.com/display/CONF52/Supported+Platforms).

The good news is that Confluence 5.6 supports IE 11 as you can see [here](https://confluence.atlassian.com/display/CONF56/Supported+Platforms).  

Cheers.  
WZ


author: Norman Abramovitz
body: The period issue was fixed but you will need check jira.atlassian.com to get the version level. Some people have noted that it took some later versions to get this issue actually resolved.

The only real answer is for you to install a trial version if your license is out of date or use your developer license to install a test version to make sure your particular issues are resolved.
Image doesn't show in macro blog
Asked by Vera Henrichs:

Hello,

I have made a blog and added a picture.

And I've added the macro Blog on the homepage to show all the blogs. But the picture isn't showing, only the name: name.jpg and then the text.

How come and how to fix this?  
Thank you!


Answers:
author: Alex Medved _ConfiForms_
body: Hi Vera,

What option you have chosen for '**Content Type to Display**' parameter in blog posts macro?

I have seen this earlier and it happens when you choose to show '*excerpts*'

You should go for '*entire*' in that dropdown. So the whole blogpost will be visible in the list, together with all the relevant resources (incl pictures)

comments: author: Vera Henrichs
body: Yes, that was it!


Tags: blog

image

macro
Drag Presentation on page creates new attachement.
Asked by Alexander Sch?tzle:

Hi everybody,

if somebody is dragging a slide of a presentation from the Power Point Makro to f.e. the right of the page, he is automatically creating a new attachement of this slide.

image2014-12-8 13:34:40.png

This problem only appears under Internet Explorer. Is there a possibility to disable this "bug" , so no one will create accidentally a new attachment. This is really annoying for those, who are watching the whole space via mail notification.

Thanks.

Greets Alex  
[](https://community.atlassian.com/t5/Confluence-questions/Drag-Presentation-on-page-creates-new-attachement/qaq-p/1769?attachment-id=5047){#link_118917ea18275a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/290/1/image2014-12-8%2013%3A32%3A21.png){#display_118917ea18275a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Drag-Presentation-on-page-creates-new-attachement/qaq-p/1769?attachment-id=5048){#link_118917ea18275a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/290/2/image2014-12-8%2013%3A34%3A40.png){#display_118917ea18275a_2}


Answers:
author: Rodrigo Girardi Adami
body: Hi Alex,

I've installed a Confluence 5.6.3 and tried to replicate the behavior but it worked correctly for me. can you provide the steps to replicate the issue and the versions of the Browser and Confluence that you are using?

If you can provide a video showing the behavior that would be great as well.

Cheers,

Rodrigo

comments: author: Alexander Sch?tzle
body: Hi,

thanks for your quick answer!

I am using Confluence 5.4.4 and IE 11.0.  
Here the Video:

<br />

I do not want to have an attachement added through dragging the presentation to the right side.  
Users are doing this accidentally, so everybody who is watching this page gets a Mail Notification:

image2014-12-8 16:48:47.png

Greets

<br />

[](https://community.atlassian.com/t5/Confluence-questions/Drag-Presentation-on-page-creates-new-attachement/qaq-p/1769?attachment-id=9893){#link_118917f26372ca}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/292/1/slide_attachement.wmv){#display_118917f26372ca_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Drag-Presentation-on-page-creates-new-attachement/qaq-p/1769?attachment-id=9894){#link_118917f26372ca_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/292/2/image2014-12-8%2016%3A48%3A47.png){#display_118917f26372ca_2}


Tags: confluence-administration

moderators
How to apply page approval steps?
Asked by Shriram Ganapathy:

We are using confluence, for that how we can apply page approval section?.

Every time we are choosing page approval macros in that approval we need our organization chart wise (Ex - 1 \& 2).

it is first go to approval '1' after that it is goes to approval '2'.

once approver '2' gave their approval approval '1' able to unapproved the page.

now we are facing that problem can you please give any suggestion.

Thanks \& Regards

Shriram Ganapathy


Answers:
author: Nic Brough -Adaptavist-
body: Which page approval system have you added and how is it configured?
Issue with confluence user limits
Asked by Paul Lee:

Hi,

I am having issues with the user limits. I have disabled the users that are not using confluence or JIRA and the number active users is 10 but I am still getting the error message "This Confluence installation is not licensed for additional users". I cannot delete the disabled users as there have closed off issues in JIRA.

any ideas?

Paul


Answers:
author: Paul Pasler
body: Hi @Paul Lee,

you're sure read this: [Deleting or Deactivating Users](https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users)

maybe this answer helps you: <https://answers.atlassian.com/questions/186110>

Greetz Paul


Tags: confluence-administration
Colour event doesn't change in inserted Calendar
Asked by Vera Henrichs:

Hello,

We have an event-type in the (team-)calendar named Holiday and I recently changed the appearance-colour.

When you go to the calendar itself, the new colour is there.

We've added the calendar on our homepage, but the new colour is not there, it still shows the old colour

How come and how to fix?


Answers:
author: Rodrigo Girardi Adami
body: Hi Vera,

I couldn't find any bug opened with this behavior yet. I recommend to check if this happens with the latest version of Confluence and team calendar and if it does, we might be facing a new bug with the plugin. I'll leave this question open so others can also help in this case.

Cheers,

Rodrigo

comments: author: Vera Henrichs
body: FYIConfluence is version 5.6.4Teamcalendar is version 5.1.7


author: Vera Henrichs
body: Hi Rodrigo, any news?


Tags: team-calendars-for-confluence
How can i increase the confluence portal idle session time out, confluence version is 5.5.2?
Asked by Mayank:

How can i increase the confluence portal idle session time out,

My confluence version is 5.5.2


Answers:
author: Steven F Behnke
body: I believe you are looking for this guide: [How to Adjust the Session Timeout for Confluence](https://confluence.atlassian.com/display/CONFKB/How+to+Adjust+the+Session+Timeout+for+Confluence)
> To change the default user session timeout (which is 60 minutes) you must edit the file `web.xml`. For sites using the default Confluence installation, the file is located in `<YOUR CONFLUENCE INSTALLATION DIRECTORY>/confluence/WEB-INF/web.xml `The element you want to edit in the `web.xml` file is:
>
> ```
> &lt;session-config&gt; &lt;session-timeout&gt;60&lt;/session-timeout&gt; &lt;/session-config&gt;
> ```
>
> The value within the **session-timeout** tag defines the length of time a user's session will exist, in minutes.
>
> After editing the `web.xml` file you will need to restart Confluence for your change to take effect.
Confluence remove checked tasks
Asked by Paul DeSousa:

I have a user who would like to have tasks automatically removed after the tasks has been marked complete for a matter of 1 week. Is there a macro or tool to do this?

We are on Confluence 5.6.3


Answers:
author: Rodrigo Girardi Adami
body: Hi Robert,

We have a improvement request for this feature already, however one of them was closed due to lack of interest from the community.

I recommend to vote in the opened one and comment on both issues asking to be reviewed:

<https://jira.atlassian.com/browse/CONF-35451>

<https://jira.atlassian.com/browse/CONF-25605>

Also, ask your colleagues and vote and comment as well to increase popularity. I hope this helps,

Cheers.

Rodrigo
How to Build some columns in 4.4.1
Asked by minesh patel:

Hello,

On my confluence page, I would like have three columns. How can I do this??


Answers:
author: Davin Studer
body: You need to put a section macro in first. Then inside the section macro put in column macros and set the width to 33%.


author: Kay Brown
body: Use the column macro from the macro browser.

Regards,

Kay
How to convert wiki pages with base64 embedded images using UWC importer?
Asked by Sorin Sbarnea (Citrix):

How to convert wiki pages with base64 embedded images using UWC importer?

It seems that UWC tool is choking when it has to convert wiki pages with base64 images.

I am trying to convert a wiki from twiki to Confluence and I came around this problem.

It seems that the size of the page is directly proportional with the slowdown and pages over 250kb seem to never end.

I had to increase the max memory to 2GB because the default 256KB was clearly not enough.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello team, it appears that the application does not cope well with such format as per <https://jira.atlassian.com/browse/CONF-33189>. Consider converting the image data to another format prior to the import task, since the issue does not appear to be with the UWC conversion task.

Hope it helps.

comments: author: Sorin Sbarnea (Citrix)
body: Thanks, not quite what I was hoping for.


Tags: universal-wiki-converter
Page Breaks and Page Headers
Asked by loretta rinaldi:

I am building a template - a very long template. Is there a way to create a multi-line, table format page header and also insert page breaks so that when Wiki page is created, it starts a new page where I want it to and it has the same header information at the top of each page.

I do not want to export to PDF from Wiki. I will want to print the Wiki page itself directly to a printer. Thanks.


Answers:
author: Steffen Heller
body: That is a tricky question because there are a few things that can be mixed up easily.

With confluence you can customize the appearance of your PDFs. These customisations include e.g. headers, automatic page breaks and more.

BUT this only applies to PDF generation, and this is not the same thing as printing the wiki page. When you print out the wiki page all these customisations won't have no effect at all.

In other words:  
You can create a template that will create a wiki page that will have all you want when exported to PDF. But if you just print it out it won't have any of that, no headers, no page breaks, no nothing. The print out of your wiki page will look like the normal standard print preview from your browser.


author: JeffP
body: Loretta,

Please see the responses at [page breaks in pdf's](https://answers.atlassian.com/questions/9558) for a similar situation.

Cheers!


Tags: confluence-administration
How can I make alt text mandatory for images in confluence 5.5.6?
Asked by Jamie McCarogher:

We have strict Accessibility rules, I need to be able to enforce Alt text for all images added and embedded on pages


Answers:
author: Rodrigo Girardi Adami
body: Hi Jamie,

i'm not sure if I understand correctly your question. You want to enforce text for images in Confluence, I believe this is not possible at the moment. Would be possible to clarify a bit more this functionality so we can check if it would be possible or not?

Cheers,

Rodrigo
Can I see a screenshot of a technical document exported to PDF?
Asked by Yasemin Funda Oner:

I want to see a screenshot, or an image of PDF output of Confluence,

* how will a technical document prepared in confluence will appear when exported to PDF?
* can I select header and footer margins, will it differ according to printer when printed?
* is it code based for admin or is it user friendly and can be accomplished via user interface?


Answers:
author: Steffen Heller
body: If you want to see an example of a PDF created from confluence, I can show you one of ours:

[TALEXXengine_STARK_CLE_system_overview_en.pdf](http://www.tridonic.com/com/en/download/technical/TALEXXengine_STARK_CLE_system_overview_en.pdf)

comments: author: Yasemin Funda Oner
body: Thank you very much Steffen,This was exactly the example I was looking for.My manager is impressed with that document and he trusts me I can do a similar one:).Best regardsFunda


author: Andrew Wolpers [BlackPearl PDM]
body: Yasemin,

Out-of-the-box Confluence allows you to customize your PDF export layout through the GUI.

Screen Shot 2014-12-05 at 11.16.45 AM.png

Once you click the "Edit" button it will give you areas for [HTML configuration](https://confluence.atlassian.com/display/CONF54/Customising+Exports+to+PDF). You can define your margins in the HTML itself and when you print through the browser. I don't have any non-branded or customer-related documents currently set up for export, but I can tell you that the main frustration I have had in the past is with the "Page Layout" not being forgiving with my floating tables or images. Though, that's just Confluence trying to preserve it's shape when printing to the PDF.

Hopefully this helped!  
[](https://community.atlassian.com/t5/Confluence-questions/Can-I-see-a-screenshot-of-a-technical-document-exported-to-PDF/qaq-p/21630?attachment-id=2979){#link_11891936f77d1e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3593/1/Screen%20Shot%202014-12-05%20at%2011.16.45%20AM.png){#display_11891936f77d1e_0}


Tags: cloud

confluence-cloud
Connect hsql with DbVisualizer
Asked by Willam Won:

The confluence server deployed in linux,how to connect embedded HSQLDB DataBase with DbVisualizer which installed in windows?a.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/Connect-hsql-with-DbVisualizer/qaq-p/399662?attachment-id=5457){#link_1192d5388d4cfd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67627/1/a.PNG){#display_1192d5388d4cfd_0}


Answers:
author: Nic Brough -Adaptavist-
body: You can't.

HSQL is NOT a database server, it is a local fileset that can appear to be a database if you have the right drivers. It doesn't offer itself up like other servers, although a lot of tools will allow you to connect to it LOCALLY, and there are tools around to make it available remotely.

Think of it this way - with Oracle, MySQL, PostGreSQL, Microsoft SQL Server and the others, there is a process running on the database server that you connect to because the process is built to respond to remote accesses over a network. With HSQL, there's just some files on a disk.

Note, this is only a dev/test server anyway, so I'm not sure why you're trying to access the database this way. It begs the question "Why are you looking at the database?". As there's probably a much better way to do what you need to do.

comments: author: Willam Won
body: I encountered two problems.First, Now embedded HSQL is used in production,i want to migrate to other database such as MySql.Second, I can't login confluence with admin.


author: Nic Brough -Adaptavist-
body: Ok, you've asked this twice in two different ways.Let's stick to one thread over at <https://answers.atlassian.com/questions/11443010/i-can-not-log-in-with-admin>.


Tags: confluence-administration