youngmon/atlassian-qna huggingface dataset:
Linking multiple trello boards to single slack group
Asked by Anil Kusuma:

Hi,

We have a Trello workspace with multiple boards. We have linked one board with a slack group and able use /trello search functionality to search for Trello cards. However, we have a requirement to add multiple boards to the same slack group. Is this possible as we would to search the cards from other boards through same Slack group?

Thanks,

Anil


Answers:
author: Mutya A
body: Hi Anil, welcome to the Community!

Once you have added/enabled the [Slack Power-Up](https://trello.com/power-ups/55a5d917446f51777421000a/slack) to all your Trello boards in that Workspace, then you can search cards from other boards in the same slack group/workspace using

```
/trello search keyword strings  
```

I've enabled this on three boards from my Trello Workspace and it works.

For more information: <https://support.atlassian.com/trello/docs/the-trello-app-for-slack>  

Hope this helps but let me know if you have any other questions!

-----  
If this post ***helps*** your query, then please consider **Accept answer** , **Like** or click up arrow to **Vote** to help the other users find it more quickly.
Dark mode
Asked by Thomas Maeder:

Is there a way to get out of dark mode???


Answers:
author: Rasmus Wulff Jensen
body: You can do it by clicking on you profile image top right and choose Theme

![IMG_1046.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/288246iCC3CBE610D63E2B4/image-size/large?v=v2&px=999 "IMG_1046.jpeg")

comments: author: Thomas Maeder
body: Thanks a lot!
What would happen to my Butler automations and card buttons if I leave the workspace?
Asked by Gemma Spencer:

What would happen to my Butler automations and card buttons if I leave the workspace?


Answers:
author: Mutya A
body: Hi Gemma,   

If you leave the workspace, you won't automatically be removed from the boards you belong to in that Workspace. If this is the case and you are still a member on those boards you have created those automations from, then this will remain intact.

Once you leave the workspace and the rest of the boards in that workspace, then your Automation rules will stop running. This means that if a person is no longer a board member, through leaving, deactivation or deletion, then their rules shouldn't execute on the board. The automation buttons that have the setting **"Anyone in Workspace can enable this button"** will remain but will be disabled by default.

For more information: <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Managing-Automations>

Hope this helps but let me know if you have any other questions!

-----  
If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.
Custom fields
Asked by Kristina Ekkersgaard:

I have about 50 cards on my board. Each card is a company. I have made a custom field called "number of seats". Customer XX has 3 seats, customer YY has 2 seats, customer ZZ has 20 seats, etc. How can I get an overview of the total number of seats? I would like this information inside the board eg. on a separate card - not as an export - if possible.

Thanks :)


Answers:
author: Saad Naeem
body: I am also using trello long since, to handle multiple client projects, but unfortunately I have not seen sum-up sort of formula in trello. I think the idea behind trello is to manage workflow, project management, task management and team performance evaluation and eventually the [customer satisfaction](https://mywebsnews.com/the-competitive-edge-how-small-businesses-can-benefit-from-call-center-support/). It is not build to calculate numbers and formulas.


author: Mutya A
body: Hi Kristina,   

Right now, we don't have a way to sum up values of a given custom field across cards with the native features available in Trello.

You may be able to find a solution on how to sum them up by searching through our third-party Power-Ups: <https://trello.com/power-ups/search?q=field>

Hope this helps but let me know if you have any other questions!

-----  
If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.
How do I go back to light mode from dark mode settings?
Asked by Daniel Ortega Diez:

Hello,

I need help. I wanna know how I turn off the dark mode on my Trello (Mac computer). In previous versions there was a button in the up right corner to turn on the light/dark/automatic mode, but that button no longer exists.

If you could guide me I would appreciate it, I am not used to navigation in the dark mode and its turning difficult for me.

Txs!


Answers:
author: Peter Van de Voorde
body: Hi [@Daniel Ortega Diez](/t5/user/viewprofilepage/user-id/5349156) ,  

Welcome to the Atlassian Community.   

Check out Theme menu-item underneath your Account Menu, you should be able to set your preference there.  

![Trello-menu.png](https://community.atlassian.com/t5/image/serverpage/image-id/288198i9B8FDCFFAF466843/image-dimensions/272x355?v=v2 "Trello-menu.png")

comments: author: Daniel Ortega Diez
body: Thanks!


author: Peter Van de Voorde
body: You're welcome.   

If my answer solved your problem, don't forget to accept it!

This will help others with the same problem find the solution quicker!
How do I know which automation didn't run when my quota was reached?
Asked by Shelley Barendregt:

Hi there,

I got a message that some of my automations didn't run because my automation quota was reached. However, it doesn't tell me WHICH automations didn't run. There's a lot of data in the boards which should have been moved around, it's nearly impossible for me to manually check all of them to see if they are in the right place or not. Can I see somewhere which automations stopped/halted because of the quota being reached?


Answers:
author: Rafael Dill
body: Hey [@Shelley Barendregt](/t5/user/viewprofilepage/user-id/4100054) , thanks for writing! You can check which automations didn't run on the Activity log section. When you find which automation didn't run, you can check directly on the automation how many times it didn't run by looking into the automation activity log.  

You can check in detail how to find this information in the documents below:

Opening the automation usage log - <https://support.atlassian.com/trello/docs/opening-the-usage-log/>

Opening automation activity log - <https://support.atlassian.com/trello/docs/opening-the-command-log/>

comments: author: Shelley Barendregt
body: Hi Rafael, thanks for getting back to me. I already checked the activity log but it only says "running automation on board \[...\]". There are more than 100 automations on that board, how do I know which ones it ran and which ones it didn't because of the quota being reached?

It would be quite a timeconsuming task to click on each of them individually to see when they last ran..

![Schermopname (98).png](https://trello.com/1/cards/6538b3680229fc5f350c53c9/attachments/6538b3b66c24e90b819ac42a/previews/6538b3b76c24e90b819ac5a0/download/Schermopname_(98).png)


author: Rafael Dill
body: Hi Shelley, to check which automation didn't run, open your automations, go for Activity, and click on the Activity log. On that screen, you'll have a history of all the automations that run on your board and, if there's an automation that didn't run, it will appear in red.

These automations always have a cause for why they didn't run, so you can check which was due to the lack of quota.

Hope you find it!


author: Shelley Barendregt
body: Hi Rafael,

Thanks for getting back to me. I think I found it, thanks!
My chrome extension doesn't work anymore.
Asked by Liza:

Hi,

A few months ago, I installed a chrome extension. Everything worked fine.

15 days ago, I activated my Trello free trial. Since my trial period has ended, my extension no longer works.

Here is the link to the extension: <https://chrome.google.com/webstore/detail/scrummertheodo/lnpiiahdfbbeaibjnghocebfkadajmdb>

Could you help me?

Liza


Answers:
author: Raymond Wang
body: Hi [@Liza](/t5/user/viewprofilepage/user-id/5349078), thanks for writing in, and sorry for the inconvenience. Unfortunately, the timing of your trial is most likely just a coincidence --- in the last few weeks, we've been rolling out a major series of improvements for the core Trello technology stack, some of which are currently incompatible with browser extensions. In this case, you may be able to contact the maintainer for that extension to see if they're able to update it.

That said, while I know it's not an exact match in functionality with this extension, have you tried using the free Custom Fields Power-Up? This Power-Up should allow you to easily assign points to cards, display those points on card fronts, and even sort your cards by the number of points using automation. Here's some documentation on the Power-Up that might be helpful: <https://support.atlassian.com/trello/docs/using-custom-fields/>
How do I find my group Trello page? My account is not linked to them.
Asked by Elaine Hochberg:

How do I access my group Trello? Savvy Social Collective? I have downloaded the app. I go to the app, started an account so I have my own account but how do I find my group Trello account? The tutorial I watched just bits the app and choices come up and she chooses sanny social collective and boom! There is everything.


Answers:
author: Victor N
body: Hi Elaine,   
There are no default Trello groups.   
You can either create one by creating a workspace where you and your colleagues can collaborate or if your team/class already has one you can reach out to your team's workspace admin to add you to the workspace.

Here's how you can go about creating a Trello workspace:   
<https://support.atlassian.com/trello/docs/creating-a-new-workspace/>   

Also, here's how you can invite people into your workspace in other to collaborate with them:  
<https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/>

I hope this is helpful and answers your question :) Let me know if it doesn't answer your question, I'm glad to help further look into this.

comments: author: Elaine Hochberg
body: Thanks that answers my question. I'll reach out to the group leader to add me.
troca de email
Asked by Georgia Correa:

Eu criei a minha conta com um email, porem nao rescebi email e acabou que ela excluiu minha conta.... Uso ela para o trabalho como atividades dos membros.

Preciso recuperar ela, porem nao consigo acessar e nao envia o emial de confirma?ao.

Ja tinha pago o pacote premium. E perdi tudooo


Answers:
author: Fernando Eug?nio da Silva
body: [@Georgia Correa](/t5/user/viewprofilepage/user-id/5348841) , bem vinda ? comunidade Atlassian.

Nesses casos, a melhor recomenda??o ? que voc? abra um ticket de suporte direto com a Atlassian atrav?s do link: <https://support.atlassian.com/contact/>

Assim voc? pode obter um suporte mais apropriado para o problema que est? enfrentando.

comments: author: Georgia Correa
body: Muito obrigada Fe, abri um Ticket que de tudo certo.

Nao posso perder os 60 quadros criados com os conteudos.
Link from Slack Populates Trello Online vs. Trello iOS App
Asked by Leslie Ethridge:

Hi!

When I hit a Trello link in Slack, it opens up my chrome and takes me to Trello online. However, I have the desktop app installed on my laptop.

How can I make it to where when I select a link in Slack, it opens up in the desktop (iOS) app vs. online?

You think this would be easy... alas! I cannot find anything on it.


Answers:
author: Victor N
body: Hi Leslie,

I trust that your day is going well! This isn't very straightforward but there is a workaround.

<br />

Trello Links such as card or board links (trello.com/c/.... and trello.com/b/....) can be opened in the Trello iOS app if certain criteria are met.   
Some apps hardcode for the links to open in a browser, so they will not open in the Trello app.

Here are steps that you can try to configure iOS apps (and other apps that cooperate and use the setting) to open links directly in the Trello app rather than the browser installed on the iOS device:

1. Copy a Trello link to the clipboard of the iOS device. You can use the Share button on a card or board in the Trello iOS app. Click share and select "Copy".

2. Open the native iOS Notes app that is included with the iOS devices and create a new note.

3. Paste the Trello link into the note. Then tap and hold on the link until the preview and menu appear and select "Open in Trello"

4. The Trello app will now open the link in the Trello app.

5. Close Trello and try again clicking the same link in the Notes App. The link should be opened in the Trello app right away.

I hope this is somewhat helpful and answers your question :)

comments: author: Leslie Ethridge
body: Thank you!
How doe we have two users assign tasks for each user on the same card and therefore have two tasks r
Asked by Sam Walker:

I want myself and my PA to use the same card and I have a task running seperately to hers


Answers:
author: Gaurav Kataria
body: Sam, you can use Advanced Checklists to assign specific sub-tasks on a single card <https://blog.trello.com/advanced-checklists>

comments: author: Sam Walker
body: Hi Gaurav, I have seen this and tested previously, but involves a lot of data entry. what I am after is two people to be able to use the card and have two deferent streams of note running continuously
..........
Asked by Mateusz Sk?rka:

how to change tab framing color when from black pointed to normal. transparent


Answers:
author: Kseniia Trushnikova
body: Hi [@Mateusz Sk?rka](/t5/user/viewprofilepage/user-id/5348757),

Do you use any power-ups that can add such frames to Trello? Can you reproduce the issue in the incognito mode or in other browsers?

Please share a screenshot of your Trello board with us.

comments: author: Mateusz Sk?rka
body: Hello,@ [Kseniia Trushnikova](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4593830)

<br />

No, I do not use power ups. It is not an issue with incognito or the browser, it is rather the case of the trello setting. I changed it and I do not where to click in order to come back to the default. Please find the screenshot attached![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/288447i512236406D8748AC/image-size/large?v=v2&px=999 "Screenshot_2.png")


author: Kseniia Trushnikova
body: [@Mateusz Sk?rka](/t5/user/viewprofilepage/user-id/5348757), the color of the tabs is determined by the background you are using on the board. Click ... in the top right corner of the board and then **Change background**:

![Screenshot 2023-10-26 at 10.58.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/288453iE6E5C485CC72E547/image-size/large?v=v2&px=999 "Screenshot 2023-10-26 at 10.58.10.png")

There's no default background but you can select other images and colors.


author: Mateusz Sk?rka
body: It is not about the color of the background. It is about the color of the card frame when it has been indicated with the mouse
Using info from description text and placing it in a custom field
Asked by James Rosseau:

Is it possible to do this?

I have the email captured within the card description. Can I identify it and move it into the custom field? If so, how?![Screenshot 2023-10-24 at 2.04.48 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288074i6BAC2F79D87625A2/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 at 2.04.48 PM.png")


Answers:
author: James Rosseau
body: Thank you for that. Yes, the Trello Cards are created via Gravity Forms entires from our website. That said, with the card example I provided, and the custom field name in it as well, can you give me an example script that I can put in a button automation or overall automation?


author: milynnus
body: [@James Rosseau](/t5/user/viewprofilepage/user-id/3883417)

If you can be assured that the email is always structured in the same way, the you can use wildcards to get the data via Trello automation eg if you have Name: \<nameofclient\>\\nemail: \<emailofclient\>\\n...etc then using Name: {\*}\\nemail: {\*}\\n...etc will give you the name and email in {wildard1} and {wildcard2} variables and use can use to set the respective CFs.

In more complex situation you might want to have the email go through an email parser... like Zapier email parser or a email_webhook on Make or \<email\> with a webhook attached..
Trello Card Date Discrepancy: Seeking Clarification
Asked by Maria B.:

Has anyone noticed why the dates on the Trello card sometimes change on their own? I'm seeing the correct due dates and times on my end, but my colleague is seeing them one day off. Any insights?


Answers:
author: Rasmus Wulff Jensen
body: Different Timezones perhaps? If time on the due date is midnight then it would be different dates in various timezones as Trello keeps everything in UTC time
Big Gap Between rows of lists on Workspace
Asked by Boris Yagudayev:

Since last week, there was created a big gap between the first and second rows of lists, and between the second and third rows of lists, while the gap doesn't exist between subsequent rows after the third. This changed across all of my workspaces. Here is attached pictures to describe what I'm talking about. Can someone help with a solution?


Answers:
author: Rasmus Wulff Jensen
body: I'm pretty sure Trello Out of the box can't show Cards in this layout so you properly have sort of PowerUp of Browser Extension that turns it into this view... Trello did a big "behind the scenes" update and most likely broke the extension/powerup... So the best thing to do is to identify who made it and consult them on a fix.
Where can I find Bitbucket invoices?
Asked by Sandra Mart?nez:

I need all the invoices, but I can't find them, I am an administrator user...


Answers:
author: Sushant Verma
body: Hi [@Sandra Mart?nez](/t5/user/viewprofilepage/user-id/5348471)   

Welcome to the community!  

You can only access your Bitbucket Invoices you must be a Technical or Billing Contact.

Designated Billing and Technical Contacts can log into their [My.Atlassian](https://my.atlassian.com/) accounts and download quotes and invoices, make payments, add PO numbers, delete quotes, and make changes to existing/open quotes.

1. Log into your [My.Atlassian](https://my.atlassian.com/) account and click the **Orders** tab in the navigation bar.

2. In the **Quotes** tab, you can download a PDF quote or invoice, make a credit card payment, add a PO number, make changes to the quote, or delete the quote altogether.

3. In the **Invoices** tab, you can see an order's details by clicking the \>, or download a PDF of the paid invoice by clicking the Invoice link in the Actions tab.

Regards,  
Sushant Verma

comments: author: Sushant Verma
body: [@Sandra Mart?nez](/t5/user/viewprofilepage/user-id/5348471) To add a technical or billing contact. Please follow.  

<https://confluence.atlassian.com/jirakb/how-do-i-add-a-technical-or-billing-contact-to-my-account-432800062.html>  

Regards,  
Sushant Verma


author: Sandra Mart?nez
body: Thanks, but I can't see or find any license:![Captura de pantalla 2023-10-30 202743.png](https://community.atlassian.com/t5/image/serverpage/image-id/289182i6091349475ADDD34/image-size/large?v=v2&px=999 "Captura de pantalla 2023-10-30 202743.png")


author: Sushant Verma
body: [@Sandra Mart?nez](/t5/user/viewprofilepage/user-id/5348471) You can only access your Bitbucket Invoices if you are Technical or Billing Contact person.  

To add a technical or billing contact. Please follow.  

<https://confluence.atlassian.com/jirakb/how-do-i-add-a-technical-or-billing-contact-to-my-account-432800062.html>  

Regards,  
Sushant Verma  


Tags: bitbucket
Sich wiederholende Karten k?nnen nicht mehr aufgerufen werden
Asked by Karlheinz Bothmann:

es kommt nur diese Meldung "Anscheinend ist eswas schiefgelaufen" -Erneut versuchen


Answers:
author: Cody C.
body: Hi there! Sorry for the trouble here, I've seen a few reports of this issue this week, and I have a couple of suggestions that I hope will help resolve or work around this issue.

First, I know it sounds a bit pedantic but please try logging out and logging in again to see if that refreshes the Power-Up.

If not, could you please try creating a new empty card, then open the card, click the Repeats button, and enable a repeat for that card?

Once that new repeat is created, click on the Power-Up button at the top of the board. In my experience, this has also refreshed the Power-Up and has let me see the other repeating cards on the board again.

If all of that fails, then another good long-term workaround would be to consider recreating your repeating cards using Automation. Our Automation tool has the ability to create new cards on a regular schedule. We have a bit more detail on that here on the help center: <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Scheduled-automations>
Repeating Card Button doesn't load
Asked by clark:

When I try to access my repeating cards to edit them, it will say "It looks like something went wrong" This has been happening for months now and still is not resolved.


Answers:
author: Cody C.
body: Hi Clark!

This looks like a bit of a bug, but unfortunately we don't have an ETA on a fix presently.

A couple of things to try:

- Wait for 20 minutes and check if you can save or update a card repeat rule again - this may work, as the error is coming from an internal rate limit on that Power-Up.

- If you open the Power-Up section for the board, click **Add Power-Ups,** find card repeater, and click **Settings**, there is an option to "remove personal settings". This may also help, but neither option is a guarantee.

The best permanent workaround would be to recreate that repeat using Automation to create cards using a Scheduled rule. Automation has nearly all the same capabilities as the card repeater Power-Up, with the added benefit of not being limited by the Power-Up's rate limiting: <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Scheduled-automations>
Column settings
Asked by Pia Forstrom:

Hi, Before I used to have a counter in each column that told the amount of cards. Now it has disappeared. How can I regain this function?


Answers:
author: Gaurav Kataria
body: Pia, you might be referring to this. There is solution proposed by Felix <https://community.atlassian.com/t5/Trello-questions/Pressing-Q-no-longer-shows-number-of-cards-in-a-column/qaq-p/2513627>