youngmon/atlassian-qna huggingface dataset:
Org Chart with Profile
Asked by Torben Lembke:

Hi,

I would like to creat an org chart with draw.io and to bed in the profile macro. So far it has not been successful. Does anybody know, if this is even possible?

BR

Torben


Answers:
author: Brant Schroeder
body: [@Torben Lembke](/t5/user/viewprofilepage/user-id/4719218) Welcome to the Atlassian community

Draw.IO is an external program that you embed into a Confluence page. There is no way to embed Confluence macros within a draw.io chart that you have created.

comments: author: Torben Lembke
body: ...but is it somehow possible to create an org chart with standard confluence tools using the profile macro (connecting lines between the profiles)?


author: Brant Schroeder
body: [@Torben Lembke](/t5/user/viewprofilepage/user-id/4719218) there is no way to do it with delivered tools. I believe this app can help with org charts but most likely not the way you are trying to set it up but is only available on server and data center. [https://marketplace.atlassian.com/apps/1211696/linchpin-user-profiles?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1211696/linchpin-user-profiles?tab=overview&hosting=datacenter)


author: Martin Seibert
body: Adding to [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)'s suggestion for [Linchpin](https://marketplace.atlassian.com/apps/1220341/linchpin-intranet-suite?hosting=datacenter&tab=overview) here are the [docs for Org Charts](https://info.seibert-media.net/display/DOC/Org+Charts) and [Structural Charts](https://info.seibert-media.net/display/DOC/Structural+Charts).


author: Franz Reichard _Communardo_
body: Hello [@Torben Lembke](/t5/user/viewprofilepage/user-id/4719218) ,

thank you for your question.

If you are using Confluence Server or Data Center I would like to recommend our app [User Profiles for Confluence](https://marketplace.atlassian.com/apps/29106/user-profiles-for-confluence?hosting=datacenter&tab=overview). In [our documentation](https://communardo.atlassian.net/l/c/Ab1QdRL4) you can get an idea how the Organization Chart looks like. For Confluence Cloud we are also planning to integrate this feature.

It is also possible to see the Org Charts in action in a [live product demo](https://www.communardo.com/request-a-product-demo/) of the app.

If you have further questions about our apps you can also contact [our support](https://jira.communardo.de/servicedesk/customer/portal/2) directly.

Kind regards,

Franz  
Communardo Support


author: Torben Lembke
body: ...but is it somehow possible to create an org chart with standard confluence tools using the profile macro (connecting lines between the profiles)?
Can someone point me to the list of long-term support releases please?
Asked by Marty Toscano:

I believe there is a list of Confluence releases with corresponding end of support info - can someone point me to that page/link please?


Answers:
author: Peter DeWitt
body: [@Marty Toscano](/t5/user/viewprofilepage/user-id/4400657) Here you go!

<https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html>

-pjd

comments: author: Marty Toscano
body: Thank you!


Tags: confluence-server

server
Clubessential count summary
Asked by Derek Wells:

Hello all,

I'm using clubessential and I forgot to print a count summary for finalizing my count in the Inventory Count Wizard. Is there any way to find that report once the batch is closed?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I can't see anything Atlassian in the question, could you expand on it please? Explain what it has to do with Confluence?


Tags: confluence-server

server
PDF Export error
Asked by Kit Crawford:

When attempting to export a (small) space to PDF I get this error:

<br />

"We couldn't complete your export. Exception thrown while rendering the page 'null' to the PDF document /data/confluence/home/temp/pdfexport-f848168a-3c0f-44ad-91b6-78aa01eb0bf3/DEVOPS-200122-1748.pdf"

<br />

Is there a way to clean out the 'temp' folder to try again?


Answers:
author: Pramodh M
body: Hi [@Kit Crawford](/t5/user/viewprofilepage/user-id/4651528)

Welcome to Confluence!!

Is it Server or Cloud?

If it's Server I would recommend you with checking the directory which is listed in error and retry the export

Here are the KB Links for Server

<https://confluence.atlassian.com/confkb/space-export-to-pdf-fails-during-conversion-of-intermediate-html-to-pdf-867339946.html>

<https://community.atlassian.com/t5/Confluence-questions/Export-to-pdf-error/qaq-p/742135>

If it's Cloud, try creating a support ticket, if you are getting the same error.

You could try with removing any external macros or disabling add-ons which are not supported!!

Thanks,  
Pramodh

comments: author: Kit Crawford
body: Hi Pramodh,

It is Confluence Cloud, and the free version so I can't open a support ticket - it was suggested that I post here.

I don't have any external macros or add-ons.

Thanks,

Kit


author: Kit Crawford
body: I created a new space, copied all of the contents of the DEVOPS space into it, and then tried to export the new space to PDF. I got essentially the same error as I did initially.

If I can't get this fixed via community help or from Atlassian support, then I guess I am done with Atlassian technologies. Jira and Confluence look promising, but if things don't work even when I'm trying it out with the free account, I'm certainly not going to pay for this.

Kit


Tags: cloud

confluence-cloud
Import Issue
Asked by james.cox2:

We are trying to migrate from an older on prem to the cloud. Our on prem is version is 6.5.2 and is newer than the expected 6.1.4 but we are still failing the import with the following error.

Note: If I do a subset of the space, it fails fairly quickly but if I do the whole space, I get about 75% before failing

We are testing in our trail org but I confirmed it also happens in our new standard version.

We can't import your file because it's from an old server version. Please use the [Cloud Migration Assistant for Confluence](https://confluence.atlassian.com/confcloud/cloud-migration-assistant-for-confluence-959303217.html) or upgrade your server version to 6.14 or later before retrying.


Answers:
author: Pramodh M
body: Hi [@james.cox2](/t5/user/viewprofilepage/user-id/3790423)

You need to upgrade the server to the minimum recommended **version 6.13** to have the migration supported with CCMA

Please refer to the documentation here

<https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate>

Thanks,  
Pramodh

comments: author: james.cox2
body: I'm looking at this as a decimal number not a version :-)

Thanks


Tags: cloud

confluence-cloud
Outbound email notifications - IP/subnet list
Asked by Sasha Dundovic:

### I have a question regarding outbound email related IPs. As per referred document, the list of IPs and subnets is as following: {#toc-hId-1311720777}

<https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/>

---SNIP---

### Outbound email {#toc-hId--495733686}

We use the below IPs to send notifications. You should allow the following IP ranges:

`167.89.0.0/17, 192.174.80.0/20, 147.253.208.0/20, 168.245.0.0/17, 34.211.27.137, 34.211.27.236, 34.213.22.229, 34.249.70.175, 34.251.56.38, 34.252.236.245, 52.51.22.205, 54.187.228.111, 34.209.119.136, 34.211.27.82, 34.212.5.76, 34.253.110.0, 34.253.57.155, 35.167.157.209, 35.167.7.36, 52.19.227.102, 52.24.176.31, 54.72.208.111, 54.72.24.111, 54.77.2.231`

---SNIP---

Could somebody confirm if this list is still the same or there's any change/update?


Answers:
author: Pramodh M
body: Hi [@Sasha Dundovic](/t5/user/viewprofilepage/user-id/4718098)

Welcome to the Community!!

The given list works as of now (This is fixed for Mail)

For Site, here

<https://ip-ranges.amazonaws.com/ip-ranges.json>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Modifying Confluence Header
Asked by Brandon Viertel:

Is there any way to modify the Confluence header area without requiring a plugin? We want to add a dropdown to the default Confluence header bar for additional space navigation. We currently accomplish this through a plugin, but the cost is not justified for the single feature we use it for. Can this be done through modifying layouts, be it from within the app or server-side? Or anything else not requiring a plugin?

Thanks!


Answers:
author: Bill Bailey
body: Well you have access to the page layouts, and can also added any needed Javascript to the header. So it is very do-able, but you need to document your changes so that you can re-apply them when you upgrade,


author: Denis Burdukovskiy
body: Hi!

Take a look at this page:

<https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html>

Using mentioned method and Javascript / JQuery code you can manage elements (add buttons, hide buttons and so on)


Tags: confluence-server

server
Manage app requests: the requestet app is not listet and is not installed
Asked by Andreas Buri:

Hey everyone  

I did request cards and Panels.

in the configuration of the space \> app requests I can not see the requestet app.

I see following text:

### Manage app requests {#toc-hId-1311719880}

This is a list of apps requested by users including the number of requests per app.  
We ran into a little trouble. It might just be a hiccup. Try again in a bit.  

If I choose the app in the "Marketplace Apps" i see the app with the status "app requested".  
What goes wrong? or what can I doo to finaly use the functionality.  
Thanks for your help.  
Andreas


Answers:
author: Pramodh M
body: Hi [@Andreas Buri](/t5/user/viewprofilepage/user-id/4718007)

Welcome to the community ?

I checked in my environment to replicate the issue but didn't come across any problem. I was able to see the app requests

Are you still facing the issue with App requests?

Let me know

Thanks,

Pramodh

comments: author: Andreas Buri
body: Hi Pramodh  
Badly yes.   
I do not see the request and i do not see the app as installed.  
I did request an other app and i have the same result.

is it because i use the free version of confluence?  
Thanks for your help.

Andy


Tags: app

cloud

confluence-cloud

panel

request
On confluence homepage, I can't see the third column with includes personal links
Asked by Dianne Quan:

View on personal homepage - can't see third column


Answers:
author: Kishan Sharma
body: Hi [@Dianne Quan](/t5/user/viewprofilepage/user-id/4718032) Welcome to the Atlassian Community!  

Could you please confirm if you are using Confluence Cloud or Server/Data Center ?

Are you talking about the homepage of your personal space ?

comments: author: Dianne Quan
body: Server / Personal Space


author: Kishan Sharma
body: You can configure/customize your own home page in your personal space by using built in macros available. I would suggest going through the link - [Set up a Space Home Page](https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html) to know more about how to configure your home page.
Docs listed in Search no longer found
Asked by Nico Koepke:

See attached - we have some docs like PDF etc, the URL in hover shows location, when we click to try to access, get taken to an article which does no have this file or a loink to this file - can not access these docs!

<br />

<br />

Thanks for any wisdoms.![Screenshot 2022-01-20 at 15.15.52.png](/t5/image/serverpage/image-id/178845i9CC650ADA8ED9036/image-size/large?v=v2&px=999 "Screenshot 2022-01-20 at 15.15.52.png")


Answers:
author: Andy Gladstone
body: [@Nico Koepke](/t5/user/viewprofilepage/user-id/3251722) there may not be a reference to the file on the page, but it may be stored in the attachments. I suggest you check the attachments on the page to see if the files you need to access are there.

comments: author: Nico Koepke
body: Hey yes that does it ! Bit convoluted but hey... THANKS !


Tags: cloud

confluence-cloud
How to check for port connection in Confluence start up script?
Asked by Mehal Rathod:

Our confluence database server gets patched/restarted every month along with Confluence application server on the same day. We would like to edit the confluence start up script(<https://confluence.atlassian.com/doc/start-confluence-automatically-on-linux-183148.html>) and customize it where it prechecks if the database port(confluence database server) is connecting successfully BEFORE bringing up confluence application server.

Any suggestions on how to do this and what additional scripts/commands can be included?


Answers:
author: Pramodh M
body: Hi [@Mehal Rathod](/t5/user/viewprofilepage/user-id/4671994)

Welcome to Confluence!!

You can follow the below approach

telnet your-db-ip PORT

Check with echo $? for the return status

If the exit status is 0, then start the Confluence Server

Thanks,  
Pramodh

comments: author: Mehal Rathod
body: Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) for your comment.

I am not well-versed with scripting. Could you please let me know what would be the exact syntax script command that I would need to mention in the start up script?


Tags: database

linux

server
Atlassian Companion native Apple Silicon
Asked by Simon Scheller:

The Atlassian Companion App is the last one thats using Rosetta2 on my Mac. Are there plans to make it an universal app so it can run natively on Apple Silicon?

The official release of the M1 processor is over one year ago, so it would be a good time to fully support those millions of new Macs natively ;)


Answers:
author: Clark Everson
body: Hi [@Simon Scheller](/t5/user/viewprofilepage/user-id/4717853)

Welcome to the Community!

Currently Atlassian is actually removing the Jira App from mac in a month. You can read more about it here: <https://community.atlassian.com/t5/Jira-Mobile-Apps-articles/Announcement-Sunsetting-the-Jira-Cloud-for-Mac-App/bc-p/1916673#M148>

The confluence app is being closed as well: <https://community.atlassian.com/t5/Confluence-articles/Removing-the-Companion-app-from-Confluence-Cloud/ba-p/1884657>

There's also a link there to vote on a new app but currently they have no plans for a dedicated app outside of Trello.

Best,  
Clark


Tags: cloud

companion-app

confluence-cloud
Picture compression
Asked by Martin Pearl:

I have some pages with pictures and text which seem to be too large to convert to word - page times out. Can I compress the pics within Confluence before I try to export?


Answers:
author: Andy Gladstone
body: [@Martin Pearl](/t5/user/viewprofilepage/user-id/4029869) there is no file manipulation tool available when exporting.

Whatever you put in = whatever you pull out

You would need to update those images/files/photos and reload them to the page for them to export in the size/shape you want them to for the Word Export.

comments: author: Martin Pearl
body: Hi Andy. Thanks very much for taking the time to answer.

Sadly, that is what I expected.

As I have to produce word docs for our quality system I think I'm in for an enjoyable weekend of cut-paste. Sigh.


author: Andy Gladstone
body: In my utopia, I would never have to leave Confluence. Alas, we are stuck in this ephemeral world...

If my answer helped you, please mark it accepted to help other users find it when experiencing similar challenges.


author: Martin Pearl
body: Thanks again. As a mech engineer, this is not my preferred world. I don't do ephemeral. Still each to his own.


Tags: cloud

confluence-cloud
Confluence migration from cloud to server
Asked by Kajal Kuwar:

Hey Community

We have exported confluence cloud backup from cloud and imported to server, after which we are facing below issue for roadmap macro for all pages in spaces.

![error.PNG](/t5/image/serverpage/image-id/178838iED6142D95D652009/image-size/large?v=v2&px=999 "error.PNG")

Let us know if there is any solution for this issue.

Thanks

Kajal Kuwar


Answers:
author: Fabian Lim
body: Hi [@Kajal Kuwar](/t5/user/viewprofilepage/user-id/4671117)

I would check if the plugin for roadmaps is actually enabled in your confluence apps.

Regards

comments: author: Kajal Kuwar
body: Hey [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564)

Seems like roadmap planner is a macro. Please help me on how or where to check if it is enabled or not.

Thanks \& Regards

Kajal Kuwar


Tags: cloud

confluence-server

server
Is it possible to add a button in confluence template?
Asked by CJ:

Dear community,

My goal is to create a **button** in **confluence page template** that allows **users to send email** notification by clicking on it.

Is it possible to implement this kind of stuff in confluence?

P.S: for the moment my confluence space is not in cloud

Thanks in advance for your help!


Answers:
author: Fabian Lim
body: Hi [@CJ](/t5/user/viewprofilepage/user-id/4717825)

Welcome to the community.

One option is via plugin called confiforms: <https://wiki.vertuna.com/plugins/servlet/mobile?contentId=49415403#content/view/49415403>

Regards

comments: author: CJ
body: Thank you :)


author: Alex Medved _ConfiForms_
body: [ConfiForms app](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=server&tab=overview) could easily help you with that and a lot more. Give it a try

Alex


Tags: confiforms

confluence-server

server
Force logout for unlicesed users
Asked by Alexander Lukashov:

Hi

We disabled annonimous access to our confluence but there is an interesting case

If a user have an auth cookie but lost his license, that user still can open confluence

Yes that user won't be able to see anything except "You are not permitted to perform this operation." but we're looking for a way to automatically logout such users when they try to open confluence

I didn't find any corresponding option in configuration settings so wonder if there is such a feature indeed

Does anybody know?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Alexander Lukashov](/t5/user/viewprofilepage/user-id/2934417) ,

user cookie is valid based on default session timeout configured for your system. By default it should be 300 minutes.

[https://confluence.atlassian.com/jirakb/change-the-default-session-timeout-to-avoid-user-logout-in-jira-server-604209887.html](https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html)

There was a request to force user session to expire (<https://jira.atlassian.com/browse/CONFSERVER-32683>) but it was not implemented.

I use [https://marketplace.atlassian.com/apps/20909/javamelody-monitoring-plugin?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/20909/javamelody-monitoring-plugin?tab=overview&hosting=datacenter) plugin to do that.

Hope this helps,

Fabio


Tags: confluence-server

server
duplication de carte avec lien
Asked by GUATTARI:

Bonjour,

je souhaiterais cr?er une carte qui existerais dans plusieurs tableaux et que je pourrias modifier depuis n'importe quel tableau.

Ex: je voudrais cr?er et mettre ? jour automatiquement la carte "mise ? jour du budget 2020" dans le tableau "to do list Urgent" et dans le tableau " Projets ?quipe"

Merci pour vote aide


Answers:
author: Iain Dooley
body: [@GUATTARI](/t5/user/viewprofilepage/user-id/3973404) Le moyen le plus efficace pour synchroniser des cartes entre des cartes comme celle-ci est d'utiliser la mise sous tension Unito

comments: author: GUATTARI
body: Magnifique! Merci
Due date for template cards
Asked by Willem Van Maele:

Hi,

<br />

Is it normal that once a card is marked as a 'template' (for later re-use) the due date on the original card dissapears? What's the reasoning behind that? Thanks!


Answers:
author: Iain Dooley
body: [@Willem Van Maele](/t5/user/viewprofilepage/user-id/3973117) yep that's expected, under what circumstance would you want a template card to retain a due date?

comments: author: Willem Van Maele
body: Hi, the idea to turn the card into a template came **after**starting the card, but before finishing it. So I just noticed the due date dissapeared. No biggie at all.
How can I link weekdays named lists to the current week on the calendar?
Asked by ilariam_kopernicana:

I would like to create lists based on the week days (Mon - Fri), using the board as exactly this current week view to do all the operations in this week. However I would like to have other activity planned on the calendar view (or power-ups) for moths ahead, without finding those future cards in my "board of the week".

Is that possible? How?


Answers:
author: Iain Dooley
body: [@ilariam_kopernicana](/t5/user/viewprofilepage/user-id/3973102) you could just create a list over on the right called "Calendar" and put all your cards with due dates in it.
How to disable notifications during non-work-hours?
Asked by autobot_sbh:

Hi =)

During Corona, our team (about 15 people) switched to work mostly remotely. Due to most of us having kids, work hours became *extremely* flexible; sometimes, people would post updates deep into the nights, some would post during the early morning hours, other tried to stick to the usual 8-5 hours.

Because of this, phones got push-mentions about work basically around the clock plus on weekends, stressing everybody out to the max.

Is there an option to "only tell me about updates/mentions during \[insert working hours here\]"? Unsubscribing from boards or turning off mentions is not an option for the most of us, plus a lot of people use trello strictly from their phones while in pandemic office.


Answers:
author: Iain Dooley
body: [@autobot_sbh](/t5/user/viewprofilepage/user-id/3973066) I use iOS and when I want to enable other notifications but don't want work stuff (ie. Do Not Disturb isn't appropriate) I use the "Instant Tuning" feature:

<https://ios.gadgethacks.com/how-to/instant-tuning-quickly-change-notifications-settings-for-any-app-ios-12-0185054/>

this is also available from Apple Watch. Not sure if the same thing exists in Android.

comments: author: autobot_sbh
body: So I didn't miss this option in Trello, huh? That's a pity.

Thanks for the link, I'll try to find a German source for that and mail it around. I think, we have one or two iPhone-Users.

An in-program option for this would be amazing, though. I fear that if I start trying to tell people how they can change their phone settings I will either a) get frustrated looks or b) become the go-to-"my-phone-is-broken!"-person of the team.
working hours
Asked by Michael_Thomas:

hello, is there a way to enter working hours for a project afterwards? only the day, start and end of working hours should be recorded and the times added.

lg Michael


Answers:
author: Iain Dooley
body: [@Michael_Thomas](/t5/user/viewprofilepage/user-id/3972802) there's no time tracking built into Trello, are you using a powerup for this?

comments: author: Michael_Thomas
body: which power up does my job?
Trello API Search Query
Asked by Auruuum:

I'm using a python wrapper for the trello API, and I had a question. How do I go about finding the card ID of a card titled "Pending" in board with ID x? I'm writing a software to add and delete cards through another platform. The method to delete cards requires the card ID and I'm unsure how to find the ID of a card given its name. Could someone tell me how to do this?


Answers:
author: milynnus
body: def board_cards (id, variables):  
board = client.get_board(variables\['board_id')  

for category in board.list_lists():  
for trello_card in category.list_cards() :  
if trello_card.name == 'Pending':

card_id = trello_card.id


Tags: api