youngmon/atlassian-qna huggingface dataset:
Will renewing my Trello Business Class subscription bring back my missing boards?
Asked by Muhammad Yazid M:

:   Hey there, I just discovered that my Trello account subscription wasn't renewed because my credit card has changed and I missed it a couple of months ago (April to be specific). I just saw that a number of my boards are gone. Will all my previous boards be available once I renew it?

    Cheers,

    Y


Answers:
author: Ste Wright
body: Hi [@Muhammad Yazid M](/t5/user/viewprofilepage/user-id/4050607)

According to [this page](https://help.trello.com/article/836-cancel-trello-business-class) on cancelling Business Class:
> If a team member chooses to downgrade the team, that member will see a list of the 10 most active team boards that will remain open, and any other boards will be [closed](https://help.trello.com/article/777-closing-a-board) but not deleted. Extra boards can be closed prior to downgrading

\^ Based on what this states, I would check your boards aren't simply closed:

1. Go to Boards on the top navigation bar
2. Scroll to the bottom of the drop-down and choose "See closed boards..."
3. Selecting a board will allow you to re-open or permanently delete it

\^ You should be able to re-open boards from here - but I would assume you won't be able to on Trello Free if you already have 10 open boards.

Renewing Business Class though should let you re-open as many as you like :)

Let us know if you do find your boards in "Closed"!

Ste

comments: author: Muhammad Yazid M
body: Thanks! That's what I noticed after I renewed my subscription. The boards are simply marked as 'Closed'. They weren't gone.

Thanks a lot!
Http Request Butler Free
Asked by Bruno Melo:

Is there any way to trigger a POST URL when a card in move in with no paid account?


Answers:
author: milynnus
body: [@Bruno Melo](/t5/user/viewprofilepage/user-id/3512276) I have built a Butler add on around Http Request so I am keen to know the answer. Watching.   
I thought that Butler rules and buttons are attached to board and can be enabled to all boards and made visible to other member. So when you say move a card, I am trying to imagine how this can come about.
I need a Butler Rule that adds members to the card when they are assigned to a role via a dropdown
Asked by Jo Charest:

I'm new at Trello/Butler and haven't been able to figure out how to get past the pre-set options to create a rule (using my own words). I have two dropdowns - one for Task Leader and one for Task Supervisor on all my cards. I want Butler to add the members selected in those dropdowns to the card. Seems easy enough, but no... help?


Answers:
author: Keli
body: Hi [@Jo Charest](/t5/user/viewprofilepage/user-id/4050132)

Keli here with the Trello support team. :) I'm hearing that you want to create a rule without using the options Butler offers, is that right?

I'm afraid that right now we don't have a way to create your own new rule actions and triggers outside of the pre-set options, but I think we can still make this rule work. What are you using for the drop-down menu? Is it Custom Fields?

Butler offers different variables that you can use in rules, with a special set of customizable variables for Custom Fields integration.

Here's an idea I created on my side. I entered the usernames of my board members in a drop-down Custom Field named "Assigned", then created this rule:

```
when custom field "Assigned" is set, add member @{{%Assigned}} to the card
```

When a username is selected in the drop-down box Butler will automatically add that user as a member of the card. You might be able to make this work using public display names too, but I can confirm that this rule does work when using usernames as the value.

Here's a bit more on variables if you'd like to read more:

* [Butler Variables](https://help.trello.com/article/1157-variables)
* [Custom Field Variables](https://help.trello.com/article/1160-custom-field-variables)

I hope this helps!


Tags: butler

member

user
how can I have attachement link on the comment ?
Asked by Zied Kerkeni:

Hello,

I need to can see attachement link from the comment on JiraCore

how it s possible ?


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Zied Kerkeni](/t5/user/viewprofilepage/user-id/1286273)

Is your question about adding attachments in comments in Jira? Are you on Cloud or Server.

If you are talking about Jira then you can definitely add comments with attachments. Also you can refer to attachment by simply creating a hyperlink as well to a specific comment.

Ravi

comments: author: Zied Kerkeni
body: Thanks Ravi

I m on jiraCore cloud

I can only do attachement on the task but not related to comments.

example in print screen : I want to have a link to the excel attached in the comment. how to do that ?


author: Zied Kerkeni
body: (I can not attach screen to this chat)

but try imagine: I want drog/drop the file to attach into the comment or copy it into the comment. so I have it from the comment directly.

this is no possible on jiracode cloud (google chrome as browser)

but I tested now it works with Fire Fox.


Tags: jira-core
How can I get email notifications from someone else's board?
Asked by Kimberley Bray:

I receive email notifications from boards I have created through "watching" but when watching board that i didn't create but is shared with me I get nothing. Is there a way I can get permissions to receive email updates about someone else's board?


Answers:
author: Soumyadeep Mandal
body: Hi [@Kimberley Bray](/t5/user/viewprofilepage/user-id/4050094) ,

Welcome to the community!

Read this article <https://help.trello.com/article/793-receiving-trello-notifications>

This is all you can get notification of.. you can't get someone else's notification.

comments: author: Kimberley Bray
body: This is what I thought may be the case. Thank you :)
Bulter label rule?
Asked by trellosupport4:

I'm trying to figure out if there is a way to create a butler rule for example if I type Bob Smith's name on a label, can I associate it with his company label? that way it auto populates instead of me searching for additional labels each time?

If I have a label for Bob Smith and he works at ABC Plumbing when I label my card Bob Smith I also want it to label my Card ABC Plumbing?


Answers:
author: Vongsawat
body: You could make a Lookup Board, that has a card for every person-label, with the card description holding the company-label.  

If all person-labels are blue, and all company-labels are green:  

You can have a rule where: When the blue label is added to a card, Look up a card with the name {labelname} in board "Lookup Board", and add the green "{foundcarddescription}" label to the card.  

I'm sure there are other configurations for the rule, the important bit is that you can use a Lookup Board to associate data and have Butler act on it.

comments: author: Caryl Loudin
body: I think you can do that. That's why many people use popular and catchy names for their labels. I think that's how this industry works. So if you want to create a brand, I will recommend you choose a name that will suit your brand the most and catch people's eyes. For instance, some friends of mine working in the PR section of[a cooling company](https://www.majorcooling.com/) told me that people remember small and interesting names. So if you want your company to become popular and easily recognized, you better use this advice
Is the Butler facility down?
Asked by Sam_:

I pay for Trello and I've noticed that my Butler button in the top right is not visible. I clicked Menu and tried to click the Butler button there but nothing happens.

Is Butler down? And if so, are my automations still running in the background? I have calendar based rules that I rely on.


Answers:
author: Soumyadeep Mandal
body: Hi [@Sam_](/t5/user/viewprofilepage/user-id/4050049) ,

Welcome to the community!

First of all Butler service is not down!!

Butler is been fully integrated with Trello by default.

So all your automation will work as they meant to be.
Problem upgrading to Business Class
Asked by Mafalda Silva Ferreira:

Hi everyone,

I already have some boards built in Trello and a lot of work done with the free version. I've decided to upgrade to Business Class but my pre-existing boards didn't migrate.

So, it seems to me that in order to use the Business Class upgrade I have to do all the boards again...

Is this so? Or am I missing something?

Thanks in advance for all your help!

Mafalda


Answers:
author: Michael Pryor
body: Your boards will still be there. You may need to move them into the Team that you added Business Class to though:

[https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs#:\~:text=Change%20the%20team%20a%20board,now%20associate%20your%20board%20with.](https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs#:~:text=Change%20the%20team%20a%20board,now%20associate%20your%20board%20with.)

You can find the boards under the board menu in the top left of Trello.

comments: author: Mafalda Silva Ferreira
body: Thank you!
/1/search custom field?
Asked by alexander wetendorff:

Hi,  

I am currently using the /1/search Endpoint to search the Description field on Cards, however i need to be able to search in a single CustomField aswell, how can i achieve this?

<br />

I cant find any explanation on how the query parameter should be.

<br />

Thanks.


Answers:
author: milynnus
body: [@alexander wetendorff](/t5/user/viewprofilepage/user-id/4049493) Are you referring to <https://developer.atlassian.com/cloud/trello/rest/api-group-search/#api-search-get>

As custom fields are of key-value structure of "a type" I don't think you can search on CF with that API as CF will be specific to each board depending on what user requirements. In many of my programs involving CF I would have to fetch and loop through each to find the CFs on a card and get the value and use it in my application.   
A work around for an app was to append CF field values on card name to allow for search.
trello ne charge pas // page blanche
Asked by samuel loviton:

bonjour,

impossible d'acc?der ? mes tableaux depuis mon pc sous windows.

en revanche pas de pb avec ma tablette sous android

sur le portable, j'ai chang? de navigateur, de mail pour mon compte trello, vid? le cache, les historiques... rien n'y fait.

j'acc?de ? atlassian normalement mais lorsque je clique sur trello.... rien = page blanche

actualiser la page ne donne rien.

une id?e, sinon de l'origine du probl?me, au moins de la mani?re d'en venir ? bout ?

grand merci


Answers:
author: bordage
body: Bonjour,

Je rencontre exactement le m?me probl?me pour me connecter ? Trello sur Desktop. La connexion au compte Atlassian se passe bien, mais apr?s page blanche sur Trello. Je suis sur Mac / Google. En mode libre.

Aucun souci par contre, pour me connecter depuis l'appli sur smartphone.

Avez-vous trouv? une solution au probl?me ?

Merci d'avance !


author: Soumyadeep Mandal
body: Hi [@samuel loviton](/t5/user/viewprofilepage/user-id/4049567) ,

Welcome to the community!

Basically there is no problem with Trello or Trello server. There might be a problem with your network connection.

You can ask Trello support and consult with Trello Team [HERE](http://trello.com/contact)

comments: author: E DUFOR
body: Des dizaines d'utilisateurs ne peuvent plus se connecter ? Trello avec Chrome, mais ?a marche avec Edge
Recover Draft (after swiping left on the touch pad)
Asked by samantha.rozek:

I was working on a draft and accidentally swiped left on the touchpad. Now the draft is gone. It appeared for a few seconds but then displayed a blank page. The Drafts section displays an empty page. How can I recover the hours of work I spent on this?


Answers:
author: Srinatha T
body: Hi [@samantha.rozek](/t5/user/viewprofilepage/user-id/4447007) ,

Welcome to Atlassian community.

I would recommend you to try the steps mentioned in the below article.

* [recover-a-page-after-a-failed-save-attempt-or-system-crash](https://confluence.atlassian.com/confkb/recover-a-page-after-a-failed-save-attempt-or-system-crash-264705972.html)

Also, check if its in trash and you can restore from there. The steps are mentioned in below article.

* [delete-or-restore-a-page](https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html#DeleteorRestoreaPage-Restoredeletedpages)

I hope above information helps. Have a good day.!

Thanks,

Srinath T

comments: author: samantha.rozek
body: Hi Srinatha

I followed the instructions on [recover-a-page-after-a-failed-save-attempt-or-system-crash](https://protect-au.mimecast.com/s/NgAcCyoNLrHrPA9GTyjeEj?domain=confluence.atlassian.com), 'Drafts' is not under my username. It's under 'Home' for me. Plus, drafts only shows the blank page.

For the instructions regarding [delete-or-restore-a-page](https://protect-au.mimecast.com/s/Rr-1CzvOMKtMYOJXiVDNII?domain=confluence.atlassian.com), I am unable to restore this page because it was never deleted.

Also on this page, it shows there's an attachment, but the attachment is not appearing. Are there any other ways to retrieve the text and attachment that was on this page?


Tags: cloud

confluence-cloud
Confluence cloud migration - howto check my migration
Asked by Erik Mathijs:

I did a migration from **Confluence server** to **Confluence cloud** using the cloud migration assitent.

The CMA logged some errors, but the spaces with errors are migrated 90% and are available in my cloud instance.

Is it possible to get

- An overview of the amout of spaces in my **server instance**

- An overview of the amout of spaces in my **cloud instance**

- a overview of pages wich are not migrated


Answers:
author: Shannon S
body: Hi Erik,

Good morning, and thanks for raising your question with the Atlassian Community. The Migration Team can help get that information for you:

* An overview of the number of spaces in your **server instance**
* An overview of the number of spaces in your **cloud instance**
* An overview of the pages that did not migrate

I noticed you already have an open migration ticket and asked the Migration Team the same. So, I've left an internal comment on that ticket to ensure we get all those details for you. If the Migration engineer requires Cloud Support to assist, they will send your case to them.

If you have any immediate issues you need me to pass on to the Migration Team, please let me know!

Take care,

Shannon \| Atlassian Community Support


Tags: confluence-cloud

confluence-server

migration-customer-care

server
Can't paste an image from clipboard
Asked by ???:

Hello,

I'm suffering an problem that I can't paste an image from clipboard.

After paste the image, save it, it just said 'it's a broken image'. I use Korean and don't know exact sentence in English. I'm using confluence server version 6.8.1

I tried to copy the page, make new page and paste the contents from the previous page, but nothing works.

Please let me know if somebody have any idea.

Thank you in advance!

Best wishes,

JESuh


Answers:
author: joonchen
body: Hello JESuh,

I'm not a technician, but why don't you download the image to your computer and use the "Files \& images" function within Confluence's editor?

If you can't download it, use any screenshot app (watch the image's copyright).

If the image is "broken", try open it with any image editor and see what happens. If it can be opened, try to save it under a different format, then upload/insert it again using your Confluence editor.

Just my 2 cents. Best luck!

comments: author: ???
body: Hello,

Thank you for the reply :)

I'll try to upload image using "Files \& Images" function.

Thank you again.

Best wishes,

JESuh


Tags: confluence-server

server
Not able edit Confluence page
Asked by Prashanth:

Hello,

I wanted to edit the confluence page to update some contents. I have no restrictions on the page. As you can see below I can edit the page but still I am not able to locate the edit icon on the confluence page.![ConfluenceEdit.JPG](/t5/image/serverpage/image-id/186179i4B4FC8CD2839EDCA/image-size/large?v=v2&px=999 "ConfluenceEdit.JPG")

Could you please help me to resolve this issue as this is becoming blocker for my task.

Thanks,

Prashanth


Answers:
author: Srinatha T
body: Hi [@Prashanth](/t5/user/viewprofilepage/user-id/4786882) ,

Welcome to Atlassian community.

It looks like you do not have add permission at space level. Probably the space admin has given you only view permission on the space. You might want to reach out to the space admin and let them you "Add" permission.

You might want to look at this article to understand space permission better.

[space-permissions-overview](https://confluence.atlassian.com/conf66/space-permissions-overview-943961542.html)

I hope the above information helps. Have a good day.!

Thanks,

Srinath T


Tags: confluence-server

server
Need a form to acknowledge responsibilities and then record the acknowledgement for future reference
Asked by Gerri Shane:

We're trying to automate actions in Confluence as much as we can due to the large number of users. We want something that would pop up when a new user first logs in that would make him/her acknowledge that he/she will carefully control information with permissions that would allow only those authorized to see the information. The bottom line is, we can't be responsible for what they post or how they permission it and they need to know what to do so information is not viewable to unauthorized users. We can't "police" them.

Does anyone know of a Confluence add-on that would allow us to make users acknowledge responsibility and also have a record of their acknowledgements?


Answers:
author: Natalie Franklin
body: I am looking for the same - found this - <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-create-read-requests-and-record-confirmations-in/ba-p/1147555>


Tags: app

confluence-server

server
JMWE Validator Options
Asked by Emanuel Y:

Hi team we have a few projects with workflows shared by multipal issue types. Is it possible to add a validator to a workflow to block transitions based on issue type using **Jira Misc Workflow Extensions (JMWE)**?

\* Example if issue is a ( Story ) \&\& ( Components ) field is empty block transition.

Regards,

-E


Answers:
author: Emanuel Y
body: Awesome! Thanks [@David Fischer](/t5/user/viewprofilepage/user-id/538255) that did the job. :-)


author: David Fischer
body: Sure, you can use a Field Required (JMWE app) Validator, select the Components field, check "Conditional Validation", and use this as the Condition:

```
issue.issueType.name == "Story"
```

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/186160i02C2AE2426101EC2/image-size/large?v=v2&px=999 "image.png")


author: Eric Sebian
body: can you set a condition by project? for example this is what I'm trying, but it isn't working: issue.get("Project")?.name == \["Team Explore"\]

ejs

comments: author: David Fischer
body: [@Eric Sebian](/t5/user/viewprofilepage/user-id/698764) , why use square brackets?

The correct syntax is:

```
issue.get("Project")?.name == "Team Explore"
```

as shown on the Issue Fields help tab.


author: naim.yilmaz
body: Hello [@David Fischer](/t5/user/viewprofilepage/user-id/538255) ,

How can I write commands for multiple projects? example; component is required but

issue.get("Project")?.key == "FBL"  
issue.get("Project")?.key == "FAA"  
issue.get("Project")?.key == "FPCRF"  
issue.get("Project")?.key == "FAI"  
issue.get("Project")?.key == "FCB"  
issue.get("Project")?.key == "FCSRT"


author: David Fischer
body: You can do something like:

```
issue.get("project").key in ["FBL","FAA","FPCRF"]
```


author: naim.yilmaz
body: yes, it works. Thank you very much.


Tags: addon-com.innovalog.jmwe.jira-misc-workflow-extensions

cloud

confluence-cloud

jira

jira-misc-workflow-extensions
Has anyone successfully installed the Hubspot app?
Asked by Sean F_:

After installing the app, configuring the settings and typing in /hubspot I get an error message that reads: "No data selected. Please enter a search term". Has anyone experienced this?


Answers:
author: Fabian Lim
body: Hi [@Sean F_](/t5/user/viewprofilepage/user-id/4560885)

If this is a third party app, I recommend that you reach out to the vendor for help.

Regards

comments: author: Sean F_
body: Thank you. I've done exactly that.


Tags: cloud

confluence-cloud
Add confluence inserts to rows created with the "Insert Jira Issue/Filter" Macro
Asked by GuntherLord:

I'm currently generating a list of programs using the "Insert Jira issues/filter" macro, but I'd like a column added to the table that is not populated from Jira. In particular, my use case would be a checkbox from the "task list" item in this column at each row generated from this Macro, which I would then send out to a list of stakeholders. If any stakeholder checks that box, i know they wish to discuss the contents of that row (one of the programs).

Am I missing a way this could be possible or am I too hopeful about combining the functionalities in the same row?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@GuntherLord](/t5/user/viewprofilepage/user-id/4786316) ,

You may use our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community) app to merge Jira Issues output with a plain manually created Confluence table - please check the second part of [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Can-I-dynamically-populate-the-fields-of-a-table-based-on-values/qaq-p/1505810) where I give a similar example with screenshots.


author: Ash Pitt
body: Hey [@GuntherLord](/t5/user/viewprofilepage/user-id/4786316)

Welcome to the community :)

If I'm reading this correctly, you are correct in your assumption. That marco will only display information that exists within the jira issue.

However if you're looking for a "task list" type function you could combine this by using the "Task Report" marco to do this <https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/>

Hope that helps!

Ash


Tags: confluence-server

jira

server

task