youngmon/atlassian-qna huggingface dataset:
How to get back a deleted Mockup
Asked by Paul Sawkins:

So someone deleted a mockup in confluence (about 50 edits ago) and we want it back.

It is still in the system - search finds the .png - I can add it as an image to the page.... But how do i get to edit it again?

I tried to insert a new one - it does not come up as one to copy from (Jira does this but not confluence)... Any ideas - it is pretty complex


Answers:
author: Peldi
body: Hmm, I just tried it again and it works. What version of Mockups are you using?

Another way is to download the bmml attachment, open it in a text editor, select all of it and copy. Then back in Confluence create a new mockup, select "Import XML", paste and import. You will create a clone of the original mockup that way.

comments: author: Paul Sawkins
body: We are using on-demand - so no idea of the version...

By "Text Editor" do you mean wordpad? or is there some xml editor I should get?


author: Paul Sawkins
body: Thanks that fixed it.

Downloaded the bmml attachment to desktop - opened it in wordpad - copy all - add a new mockup to the page - imported XML.

Thanks...


author: Paul Sawkins
body: Downloaded the attachment (bmml), opened in wordpad, select all, copy, open a new balsamiq, import XML, save with new name.

Worked fine - thanks.


author: Peldi
body: Hi Paul. If the mockups's png and bmml are still attached to the page, you can follow the instructions here <http://support.balsamiq.com/customer/portal/articles/113837#moving-advanced> to make it reappear on the page so that you can edit it again. Let me know if it doesn't work.

comments: author: Paul Sawkins
body: Tried this - I get an error in the page "Mockup image (version 1) not found. Did someone delete it?"

I then tried to rename it (the second part of the page - for some reason I though that was the next steps...) and that also gives the same error message - even with the new name

So not able to edit it - it does not display in the page (except using html image)


Tags: addon-com.balsamiq.confluence.plugins.mockups

cloud

confluence-cloud
problem with Support Tools Plugin (confluence4.3.2)
Asked by Sherry Xie:

we have a problem with confluence - Support Tools Plugin (bug in version 3.0.25) and so I disabled it yesterday, but then the logs became full of another errors:

ERROR \[http-80-64\] \[\[Standalone\].\[localhost\].\[/\].\[servlet-module-container-servlet\]\] log Servlet.service() for servlet servlet-module-container-servlet threw exception  
java.lang.RuntimeException: ClientAbortException: java.net.SocketException: Software caused connection abort: socket write error  
at com.atlassian.confluence.image.effects.ImageFilterServlet$1.doInTransaction(ImageFilterServlet.java:226)

Anyone can help? Do I need a restart of confluence(v4.3.2)?


Answers:
author: Yilin
body: Maybe you can try to upgrade the support tools plugin to check whether the issue pesist?

<https://marketplace.atlassian.com/plugins/com.atlassian.support.stp>


Tags: confluence-app
Confluence - Possible to Customize 'Recently Updated Macro' or the 'Content Report Table Macro' ?
Asked by Kirk Fahlberg:

Is it possible to customize either of these macro's to exclude some information? Otherwise is there a recommended alternative macro/utility that would generate:

New Page TitleLast Created or Modified

* **Recently Updated Macro** - Remove Updated by and View Change/Created by field?

Or

* **Content Report Table** - Remove Creator Column


Answers:
author: Daniel Borcherding
body: Hello Kirk,

One of our [expert](http://www.atlassian.com/resources/experts) partners may be able to help you create a new macro with the set of information you wish to display. These partners have a wealth of experience in developing custom solutions for Atlassian products

You may also want to file a feature request at our public issue tracker

<https://jira.atlassian.com/>

This is a site where we aggregate feature requests and bug reports from our user community. We expose them publically in order to show our customer base all of the issues we are addressing with our products.

If you have any questions on either of these options let us know.


Tags: macro

recently-updated
Reinstall Lucidchart
Asked by Mitchell Dumke:

I just uninstalled Lucidchart from my list of pre-installed add-ons. Does anyone know how I reinstall Lucidchart back to my add-ons? Or any other pre-installed add-on for that matter?

Thanks!


Answers:
author: Mitchell Dumke
body: Received this response from Atlassian support.

"The reason you cannot install the plugin is that all installation of third party plugins is blocked except to sysadmin users (atlassian staff). I've gone ahead and reinstalled the plugin for you and you should be good to go."


author: Mitchell Dumke
body: Received this response from Atlassian support.

"The reason you cannot install the plugin is that all installation of third party plugins is blocked except to sysadmin users (atlassian staff). I've gone ahead and reinstalled the plugin for you and you should be good to go."

Thanks!


author: Mitchell Dumke
body: Thanks Lucas, I've done so and will update this thread when its resolved.

-Mitch


author: LucasA
body: Hi Mitch,

Please raise a support request at <https://support.atlassian.com>.

Cheers,

Lucas Lima

Atlassian Support


Tags: cloud

confluence-cloud

lucidchart
Edit mode - only showing top portion of screen, can't edit in full screen mode!
Asked by Katy Eldredge:

When I edit my space, it only shows the top 1/3 of the page in scrollable form for editing - all of a sudden I can no longer edit in full screen mode. Did I hit a shortcut key accidentally?


Answers:
author: Septa Cahyadiputra
body: Hi Katy,

Are you using the latest Chrome? If that is the case, you might encounter this bug:

<https://jira.atlassian.com/browse/CONF-28415>

Please try the provided workaround to resolve the issue. Hope it helps.

Cheers,  
Septa Cahyadiputra


author: Katy Eldredge
body: Hi, downloading the plugin failed but copying the code snippet in worked! Thank you. I thought that it was happening in IE as well, but I was wrong. Thanks for the quick response. This was driving me crazy! :)

comments: author: Septa Cahyadiputra
body: Not a problem at all, glad I could help :)


author: Septa Cahyadiputra
body: Would it be possible to get a screenshot?


author: Katy Eldredge
body: I have tried multiple browsers and others have no problems editing the same space, so it's some setting that I accidentally set I think.
Confluence OnDemand Wording Changes
Asked by Conrad Jooste:

Is it possible to change the wording of "Child Pages" \& "Spaces" to something else on the Confluence OnDemand version?


Answers:
author: Dave
body: No, that's not possible, you don't have access to anything like that in the OnDemand versions.

Thanks,

-dave


Tags: cloud

confluence-cloud

user-interface
Automatically PDF Export
Asked by Ramin Schadmehri:

Hi All,

is there any possibility to export a page or a complete space in .pdf format automatically, for example every day/week???

Its important for the administators, because the documentations about our database system is in confluence. so if we got database failure, we can't use confluence and read our documentations.

To export the pages (spaces) manually is not comfortable enough for us.

Best regards,

Ramin


Answers:
author: MatthewC
body: You can do it (for a page export) via an external script and accessing confluence via HTTP requests.
> ` wget `http://servername/spaces/flyingpdf/pdfpageexport.action?pageId=xxxx` -O mypage.pdf`

Where xxx is your known page ID. You could probably do the same via a space export to PDF. I've got it on my "to-do" list to create something like this but via a plugin.

One day... ;-)

@bhushan - The backups are certainly something you should do but are not a great stratgey here. WHat if COnfluence is down because the databases are down? You can't restore a backup to a system if there is no working system. You'd have to install a new DB, restore DB, repoint confluence \& read data. Not easy to do if they data centre had been disabled.

Exporting to a PDF is safer because it can be stored locally or on redudancy file storage

comments: author: MatthewC
body: The space export isn't quite so simple as it requires an atl token. You'd have to login \& get a token back to do this the same way
> <http://servername/spaces/flyingpdf/doflyingpdf.action?key=myspacekey?synchronous=true>


author: Bob Swift (personal)
body: [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP) has the [exportSpace](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-exportSpace) action that support PDF or other forms. Automate using a job scheduler or, even better, using Bamboo and [CLI Plugin for Bamboo](https://bobswift.atlassian.net/wiki/display/BCLIP).


author: Bhushan Nagaraj
body: Hi Ramin,

Do you have a backup strategy in place? If your database fails, you really should be able to recover your whole instance of confluence from a previous xml backup.

<https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy>

<https://confluence.atlassian.com/display/DOC/Configuring+Backups>

<https://confluence.atlassian.com/display/DOC/Site+Backup+and+Restore>

Cheers

Bhushan
Syncronization of users Jira - Confluence
Asked by DanielG:

Hi,

<br />

I want to syncronize users and groups of Jira to Confluence, but I ONLY want to syncronize one group.

I explain: I have a group in Jira called 'team-confluence-users', so I want to syncronize ONLY this group and users of this group in mi Confluence.

Its possible? I try but Confluence sincronize ALL of my groups of my Jira...

Thanks in advance,

Daniel


Answers:
author: Septa Cahyadiputra
body: Hi Daniel,

Unfiortunately there are no way to restrict Confluence to synch only a particular groups. May I know why you need Confluence to synch only one group? If it is license that you worried about, please note that Confluence use "[Can-Use](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview)" permission to count the licensed user.

So, if only this user that have can-user permission, then Confluence will only count the member of the users as licensed user.

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Septa Cahyadiputra
body: Just an update, from your query I have proceed to create a feature request here:

<https://jira.atlassian.com/browse/CONF-29466>

Fel free to add your vote on it to increase the popularity of the request, watch it so that you would be updated and please feel free to address your concern directly into it.

Cheers,  
Septa Cahyadiputra


author: DanielG
body: Thanks Septa!  

I want to sync one group of Jira in my Confluence to have more less licenses active, but I don't that only people that have 'Can-Use' count for licensed user so, for me, it doesn't matter if sync all of groups of Jira :)  

Althrough, I vote your request.

<br />

Cheers,

Daniel


Tags: confluence-administration

jira-server

user-directory

user-management
error: Error rendering macro 'checklist-log' : null
Asked by Meech:

Hi,

Im getting "error: Error rendering macro 'checklist-log' : null" in Confluence. Can you help me?

We are using v4.3.6 Confluence and Checklists Macros v1.6.2

thanks \& regards,

Michelle


Answers:
author: Ulrich Kuhnhardt [Comalatech]
body: Sorry for the trouble.

We have reproduced the problem and are looking into it.

Please add yourself as a watcher to <https://marketplace.atlassian.com/plugins/com.comalatech.checklists> to be notified on the next bug fix release.

comments: author: Ulrich Kuhnhardt [Comalatech]
body: Please use version 1.6.3 of the checklists plugin.


Tags: confluence-administration
Confluence export pages
Asked by KP11:

We have a page and want to export all the sub links to document PDF or any other.

Is there a way to print them out to 1 document file PDF or WIKI page? Some of the links have images.

Similar to print HTML page and all underlying links. I can reroute to PDF.

Is there a way to do this in Confluence or any other Windows tool?

<http://wiki.ibaset.com/display/ProductManagement/New+Product+Release>

1. [Product is released in Windchill as a part of a change notice into Product](http://wiki.ibaset.com/display/ProductManagement/New+product+in+Windchill+is+released+via+a+change+into+Solumina)
2. [Change Record in Product](http://wiki.ibaset.com/display/ProductManagement/Change+Record+in+Solumina)
3. [Review the MOM](http://wiki.ibaset.com/display/ProductManagement/Review+the+MBOM)
4. [Change Record in Product - Affected to Resulting](http://wiki.ibaset.com/display/ProductManagement/Change+Record+in+Solumina+-+Affected+to+Resulting)
5. [Change Record in Product - Impact Analysis](http://wiki.ibaset.com/display/ProductManagement/Change+Record+in+Solumina+-+Impacted+Analysis)
6. [Change Record in Product - Action Plan](http://wiki.ibaset.com/display/ProductManagement/Change+Record+in+Solumina+-+Action+Plan)
7. [Release Planning](http://wiki.ibaset.com/display/ProductManagement/Release+Planning)
8. [Release Package in Product](http://wiki.ibaset.com/display/ProductManagement/Release+Package+in+Solumina)
9. [Part Authoring into Plan](http://wiki.ibaset.com/display/ProductManagement/Part+Authoring+into+Plan)
10. [Completion of Release Package and Change](http://wiki.ibaset.com/display/ProductManagement/Completion+of+Release+Package+and+Change)


Answers:
author: Ellen Feaheny [AppFusions]
body: Hi @KP11

Check out the the tools at <http://www.k15t.com/software>

You may have to adjust the way you have your pages organized (at current), but this is the purpose of their tools - for export management (in many flavors) of Confluence pages, nicely.

Ellen

comments: author: KP11
body: Thanks. We were looking for free plugins.


author: Ellen Feaheny [AppFusions]
body: Ok - but they are truly worth every penny since this is not a headache-less area..

Good luck with that.


Tags: export

page
Include macro in Confluence Custom HTML
Asked by Matt Johnson:

I would like to know if it's possible to include a macro in the Custom HTML at the end of the body in Confluence. We would like to add the viewtracker plugin to every page, but I've been unable to find a viable solution for that. If the macro can't be included there, does anybody have an idea how we can add those statistics to each page without having to manually add to every page?

The issue is that we would like to see the page views for blog posts, which can contain macros, however the blog posts cannot be created from a template. No template means it's totally up to the user to add the tracking info macro at creation, which could be mandated but I'm not optimistic that our userbase would always add it.

Thanks in advance for any help.

MJ


Answers:
author: Amalia
body: Hi MJ!

I don't think it's possible to include macro in Custom HTML. However, you have the option of including the macro in one of Confluence Layouts by adding the following velocity code:

```
$helper.renderConfluenceMacro("{macroname}")
```

This will render macro in the layout. You can add this in a Global Layout, Page Layout, **or** Blog Post Layout. However, please note that this will only work if you are using the Default Confluence Theme and not Documentation Theme.

Hope it helps!

comments: author: Matt Johnson
body: Hi Amalia,

Thank you for your reply. Unfortunately we are using the Documentation Theme and chaning to the Confluence Default would cause my users to revolt. I did find that I can add to the Documentation Theme footer, however that does not display the macro on the Blog Post pages. One step closer to an answer though, so thank you again.

MJ


author: Amalia
body: There is no straight forward way to customize the Documentation Theme, other than editing the JAR file itself. Go to *\<confluence-install\>/confluence/WEB-INF/classes/com/atlassian/confluence/setup* and open *atlassian-bundled-plugins.zip* (if you are on Confluence 5.x and above, go to *\<confluence-install\>/confluence/WEB-INF/* *atlassian-bundled-plugins* ). Locate and open *usage-doctheme--x.xx.x.jar* which is the JAR file of the Doc Theme. The file that you need to look at is located in *decorators*, called page.vmd. Please refer to the following documentation for more info:

* <https://confluence.atlassian.com/display/CONFKB/How+to+Display+Different+Appearance+for+Different+Users+Using+Confluence+Layouts>
* <https://confluence.atlassian.com/display/CONFKB/How+to+Edit+Bundled+or+System+Plugins>

Once the file is edited, you can then save the file and JAR file and then restart Confluence


author: Amalia
body: Sorry there's a typo there. It should be *doctheme-x.xx.x.jar*


author: Amalia
body: sorry there's a typo. It should be *doctheme-x.xx.x.jar*


Tags: html
Do blog posts have drafts and read more options?
Asked by Wilfried Bastiaansen:

So, I'm just starting with blogging with Confluence, and it works good.

But there a few items missing I guess.

(don't mind me saying but I'm a Wordpress blogger so a bit spoiled)

So... drafts.... does that exist? Most of my time I'm just typing away... and want to read it the next day before really publishing it. :-)

And the other thing is read more.... does that exist?

When I write blogs I write big articles. So in the overview, it might not be handy to have very big articles on the main page. But just small chapters with read more links.

Thanks!


Answers:
author: Jason Caragan
body: Hi Theo,

Confluence doesn't currently have the abiliity to save and resume drafts of blog posts. Confluence does [create a snapshot](https://confluence.atlassian.com/display/DOC/Working+with+Drafts) of any unsaved changes at intervals while you're creating or editing a page or blog, but it sounds like you're looking to save a blog post, then open it up to a wider audience once its ready for publishing. What you could do is 'draft'/write your blog in the form of a [locked down](http://confluence.atlassian.com/display/DOC/Setting+a+Page%27s+Restrictions) page, then copy its content to a new blog post in your space of choice. Hope that helps.


author: Jason Caragan
body: Also in terms of 'Read More' do you mean something like an [expand/collapse functionality](https://confluence.atlassian.com/display/DOC/Expand+Macro), or perhaps [links](https://confluence.atlassian.com/display/DOC/Working+with+Links) that just point to separate blog posts or pages for more on the topic?

comments: author: Wilfried Bastiaansen
body: Well more like the wordpress feature that you can read on a multi-blog page the headers from each blog and that you can click read more to open the actual article.

I have seen options to automate this with a Atlassian plugin, but it would be better if this would be possible right from the blog page.


author: Nicolas Casel
body: Hi Wilfried,

Which plugin is it?
One space per project or one space per development team
Asked by Wilfried Bastiaansen:

So we have multiple projects and multiple development teams.

Most of the team members of one development team is working on the same project. Some developers are working across multiple projects. (and so they belong to multiple development teams)

All development teams start at one point. That's me.

Al major info flows from different departments tru me to the development teams.

So how do I put that in Confluence?

Do I set up one space for all development teams and per Project a space?

Or do I set up a space per development team and one for each of their projects?

Thank you!


Answers:
author: Ellen Feaheny [AppFusions]
body: Hi Theo -

For your use case, imho, I think you should read up about Blueprints - you will get alot of good ideas for these needs you describe.

<http://www.atlassian.com/software/confluence/whats-new/confluence-51>

There was a Webinar today that was very good ...

<http://blogs.atlassian.com/2013/05/confluence-blueprints-webinar-recording-available-now/>

There is not a single right answer for this, imho but this would help sort some ideas on this for you I think. Also the [Copy Space](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugin.copyspace) plugin for templated spaces (and permission settings).

Ellen

p.s.

remember - spaces are free. ;) especially at the beginning when you are figuring this info arch out. Eventually, the logical layout will fall into place, per the need pushes.

comments: author: Wilfried Bastiaansen
body: Thank you Ellen.

I have seen the webinar yesterday, could only attent the half of it as the european timing is not so good :-) Around that time it's dinner time, and as I wanted to wait with dinner to see the complete webinar, my kids didn't :-)


author: Ramiro Pointis
body: Hi Theo, as I see the best way would be to create a space per project, that way you can just add all the people who is part of the project avoiding to add people from the development team who is not part of that project in particular.

comments: author: Wilfried Bastiaansen
body: Hi Ramiro,

Okay, but I also want to create pages for all the dev teams together and pages per team.

I've got information about.... let's say the upcomming holidays. that information is nessesary for all teams.

And then I've got per team information and per product information.

I guess I'll just make a space for all dev teams, a space per development team and a space per project.


author: Ramiro Pointis
body: In fact, that's the best to manage the spaces for users.

Imaging you have spaces per Department, you should have a space for all Departments too... So, this is the best way to achieve this... All you have to do is manage well the permissions..


Tags: confluence-administration
Where can one write code to control Application Navigator links? (target=_blank)
Asked by JoeI:

Hi folks, does anyone know where to add code (Javascript or otherwise) to control the Application Navigator? We have a few links that we'd like to force to open in a new tab if possible.

It seems that the "Custom HTML" option in the admin console affects pages and blogs, but not the Application Navigator.

Thanks for any advice,

Joe


Answers:
author: Daniel Borcherding
body: Joe,

If you inspect element on any of these links do they have a common css class?

You may be able to use the jQuery in to following KB to filter for those classes instead of ".external-link"

<https://confluence.atlassian.com/display/CONFKB/How+to+Force+Links+to+Open+in+a+New+Window>

comments: author: JoeI
body: Daniel, thanks for the suggested KB article.

Strange that it's not working, right? I deleted my javascript, then copied and pasted from the KB article. After I saved and refreshed the page, the Application Navigator links worked the same as before (not openining in a new tab).

I then inspected the elements and saw that the a href class for all of the Application Navigator links is **.aui-dropdown2-radio** so I tried this as well, but no luck.


author: qrqhuang
body: app-switcher use ajax to rendering.

So when your custom script running, the app-switcher still not ready yet.


Tags: confluence-administration