Confluence 5.6 to 5.10 update
Asked by Muhammad Shiraz Alam Khan:

Hello All,

I got a project where I have to update confluence 5.6 to 5.10 in order to install the Cloud migration assistance app on confluence (The Client wants to migrate on Confluence Cloud).

I tried to upgrade and follow the Confluence documentation. After several fixes, I came to this point where I got this page when I start confluence:

* [Skip to content](https://dz-bank.production.solvians.com/wiki/errors.jsp#title-heading)
* [Skip to breadcrumbs](https://dz-bank.production.solvians.com/wiki/errors.jsp#breadcrumbs)
* [Skip to header menu](https://dz-bank.production.solvians.com/wiki/errors.jsp#header-menu-bar)
* [Skip to action menu](https://dz-bank.production.solvians.com/wiki/errors.jsp#navigation)
* [Skip to quick search](https://dz-bank.production.solvians.com/wiki/errors.jsp#quick-search-query)

Error occurred during template rendering: Invocation of method 'isUsesCustomLogo' in class com.atlassian.confluence.plugins.lookandfeel.SiteLogoVelocityHelper threw exception org.springframework.jdbc.BadSqlGrammarException: Hibernate operation: Could not execute query; bad SQL grammar \[\]; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Unknown column 'globaldesc0_.HIBERNATEVERSION' in 'field list' at /decorators/includes/common-header.vm\[line 23, column 22\]. Contact your administrator for assistance.

**Also Attaching logs:**

[Google Drive link with logs](https://drive.google.com/drive/folders/1eTLu7cIZN7KD49doY2UlLfVZ-WrwLhLg?usp=sharing)

atlassian-confluence.log

catalina.out

mysqld.log


Answers:
author: Taranjeet Singh
body: [@Muhammad Shiraz Alam Khan](/t5/user/viewprofilepage/user-id/4764381) As suggested by [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) , you should raise a support ticket for your upgrade errors/issues at[https://support.atlassian.com/contact/#/](http://?https://support.atlassian.com/contact/#/) to get dedicated support for your issues.

[@Kris](/t5/user/viewprofilepage/user-id/4801336) Yes, upgrading from version 5.6 to at least version 5.10 or above, is a requirement before installing and using Confluence Cloud Migration Assistant for migrating from Confluence Server to Cloud.

<https://support.atlassian.com/migration/docs/confluence-cloud-migration-assistant-supported-versions/>

Please refer to the below documents related to Confluence Cloud Migration Assistant for more details on pre-migration requirements and how to use the migration assistant:

<https://support.atlassian.com/migration/docs/confluence-pre-migration-checklist/>

<https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/>

Hope this helps answer your queries!


author: Benjamin
body: [@Muhammad Shiraz Alam Khan](/t5/user/viewprofilepage/user-id/4764381) ,

Upgrading between those 2 version should not be an issue. You may want to consider to contact Atlassian Support on behalf of your client.

<https://support.atlassian.com/contact/?postauth=true#/>

-Ben

comments: author: Kris
body: Hello [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) ,

I'm too planning to migrate Confluence 5.6 to the Cloud and uncertain if this migration path is supported at all.

[@Muhammad Shiraz Alam Khan](/t5/user/viewprofilepage/user-id/4764381)'s comment suggest that Confluence server 5.6 must be first upgraded to 5.10 before it can be migrated to the Cloud or before Cloud Migration Assistance app can be installed.

Can I please get a definitive answer if this is indeed a requirement?

Thanks,

Kris


Tags: confluence-server

server