youngmon/atlassian-qna huggingface dataset:
Just upgraded to Confluence 7.4. Subsequently, we are unable to paste an image (See notes below)
Asked by Ron Boeth:

Just upgraded to Confluence 7.4. Subsequently, we are unable to paste an image. We are getting the following error message: : "Error creating temporary file in folder" The systems then gives the path to the folder. We have upgraded Confluence several times over the years but have never received this message/problem.


Answers:
author: Joshua Sneed Contegix
body: Hi Ron,

Repi is onto something with the question about the file system. I would check the file system permissions and ensure the user for the app has recursive permissions in both the home and install directory. You may also want to make sure the home directory is set. [This page](https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html) may help. Cheers!


author: repi
body: [@Ron Boeth](/t5/user/viewprofilepage/user-id/1362668)

What system is your confluence running on?  
Windows, Linux ...?  
Is there an error message in the log file?  
Can there be a rights problem in the file system?
Anyone facing issue with loading of gliffy diagrams on Confluence
Asked by Smriti Tiwari:

For past few weeks I am getting error of session expired or page not loaded properly in Confluence. In this case the gliffy diagrams do not load properly and colors are also distorted with ? being displayed. I am unable to even create gliffy diagrams properly. Can anyone help please?


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Smriti!  

I haven't seen anyone report a similar issue yet, so I don't have a quick troubleshooting list for you. Do you mind reaching out to our support folks at support@gliffy.com?  

If you can provide them with any screenshots of the color distortion, that would be really helpful! Providing details on your environment (looks like Confluence Cloud based on the tags here!) and browser up front helps them assign everything more quickly.  

Thanks for your help --- we'll get this solved for you!  
Samie

comments: author: Smriti Tiwari
body: Thanks Samie. I will reach out to the support team with the required details.

Regards,

Smriti


Tags: cloud
How to set Comala Workflow: Send email macro - language?
Asked by Luk?? Krti?ka:

Hello Community,

Is it possible to set one language in the sent email, when email content includes page activity?   
It seems the notification is localized to the user, who triggers the email to be sent.

e.g.:

On server page activity columns: \| 2020-07-09 \| Actor \| Type \| Activity \| - English

Email columns: \| State \| U?ytkownik \| 2020-07-09 \| - mix of Polish and English

Les activit?s r?centes de XXXXX - On other occasion the whole notification email is in French

|---------------------|-----------------|-----------------------------|
| **?tat**            | **Utilisateur** | **2020-06-22**              |
| **Champion Review** |                 | a chang? l?tat de {0} ? {1} |

I would like to ensure, this is all in English.

Thank you.  


Answers:
author: James Conway
body: Hi [@Luk?? Krti?ka](/t5/user/viewprofilepage/user-id/2610447)

We will likely need some additional information that is not appropriate for the community, could you please log a ticket with our support team at [https://support.comalatech.com/.](https://support.comalatech.com/)

It would be really helpful if you could attach your complete [workflow markup](https://wiki.comalatech.com/display/CDML/Markup+editor+in+workflow+builder) as a txt file.

All the best

James  
Senior Product Manager


Tags: confluence-server

server
Confluence URL for space creation dialog of specific space blueprint
Asked by Simon Neuville:

Hi Atlassian Community!

I have a question regarding some of the URLs confluence has.

**What I would like to implement**

I have a general page in one of my confluence spaces, from which I would like to create a specific type of space. I created this space type myself using Space Blueprints.

More specifically, I would like to user to skip the first screen of the creation dialog where he has to choose which space type he would like to create. Instead, I want the user to be directly forwarded to the screen where he inputs space key, space name and any additional info defined by the space blueprint.

**What I already found out**

I already found that this URL partially does this

```
https://<confluenceinstall>/spaces/createspace-start.action
```

This results in a page containing only this dialog:

![Untitled.png](/t5/image/serverpage/image-id/102427i74D87E5207357B16/image-dimensions/357x217?v=v2 "Untitled.png")

Unfortunately, this is just for a blank space. I'd like to create a space with the *Space Blueprint* I made. The creation dialog for that space blueprint has more input fields. I also already found the ID of my blueprint through this guide: <https://confluence.atlassian.com/confkb/how-to-create-spaces-with-blueprints-through-the-confluence-rest-api-980460886.html>

I was unable to find any information on possible parameters that this URL would take. Any help and references would be greatly appreciated!

Kind regards,

Simon


Answers:
author: EPS Software Engineering AG
body: Hi [@Simon Neuville](/t5/user/viewprofilepage/user-id/3993825)

Our App Space Tree Creator (STC) would fulfill your requirement. You can place a button on any page and provide the STC-template, which should be used as a parameter. Your users get directly directed to the STC-form to fill in the data for the space to be created.

You can find the [Space Tree Creator](https://marketplace.atlassian.com/apps/1214324/space-tree-creator-blueprint-template?hosting=server&tab=overview) on the marketplace.

Regards,  
Stephan (PM at EPS Software Engineering AG, the vendor of the Space Tree Creator)


Tags: blueprint

confluence-server

link

rest-api

server

space
how can I re-enable legacy editor to get Insert Symbols back?
Asked by Rodney Hughes:

Anyone know how I can revert to the legacy editor which had all the USEFUL click-and-select symbols which Atlassian in their fantasy world removed??

Hopefully that would also give me back Undo button and larger colour palette ...


Answers:
author: repi
body: [@Rodney Hughes](/t5/user/viewprofilepage/user-id/853250)

The problem has already been discussed here:

[Click me...](https://community.atlassian.com/t5/Confluence-questions/Page-Formatting-in-Confluence-Cloud/qaq-p/1411300 "Click me...")

comments: author: Matt Reiner [K15t]
body: And also here: <https://community.atlassian.com/t5/Confluence-questions/I-have-the-new-editor-is-it-possible-to-have-the-legacy-editor/qaq-p/1372761>


author: Rodney Hughes
body: I tried contacting Atlassian on Friday as per the instructions

Sunday night and I still have the new editor without symbols and without Undo

:(


Tags: cloud
Blog post uses wrong time zone
Asked by Chris:

When I create a new blog post, Confluence is using the wrong time zone to create the post date.

For instance it is currently 8:50am Friday July 10th in Melbourne at the moment. I just created a blog post and it set the date to July 9th.

I have checked everywhere I can think of and the timezone for my instance is set correctly at Melbourne/Australia.

Am I missing something?

\[Edit\] after posting this question, I see the date of the question is listed as July 9th.


Answers:
author: Chris
body: Hi [@Chris](/t5/user/viewprofilepage/user-id/511321)

Please check out the links below to see if it helps.

<https://confluence.atlassian.com/confkb/how-do-i-change-the-default-time-zone-for-users-in-confluence-317197556.html>

<https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html>

comments: author: Chris
body: Thanks for taking the time to answer.

Unfortunately, both of those links are for the server version of Confluence.

I didn't say in my question but I am using Confluence Cloud.


Tags: cloud
Spectrum formatting macros - error with loading
Asked by Tomas Junger:

I installed smart formatting macros andafter additing in new editor page and legacy there is the same error messages

Unauthorized: Could not lookup stored client data for 3457d199-cef0-3f7f-aade-4d246656db41: SequelizeConnectionError: Connection terminated unexpectedly

These errors are with all macros navitabs, panels.

Thank you


Answers:
author: Fabian Lim
body: Hi Tomas,

I did a quick search on the community and found this post that may help: <https://community.atlassian.com/t5/Off-topic-questions/unauthorized-could-not-find-stored-client-data-for-is-this/qaq-p/1738912>

Regards


Tags: cloud

format

spectrum
Create a page that I"m able to clone and then make changes to all clones if needed
Asked by Matt Franklin:

I'm wondering if there is the ability to create a page - perhaps as a template? Then be able to clone it multiple times. Then later, if a new feature or topic is needed to be added to all the cloned pages at once that change can be made just one time and applied to all the cloned pages.


Answers:
author: EPS Software Engineering AG
body: Hi [@Matt Franklin](/t5/user/viewprofilepage/user-id/4004602)

Maybe the App [Metadata for Confluence](https://marketplace.atlassian.com/apps/1213690/metadata-for-confluence) could fulfill your requirements. It offers the possibility to add more data fields later. Afterwards, the new data fields are available on all existing pages with a default value and read to be enter by your users.

You can find the app on the marketplace.

Regards,  
Stephan


Tags: confluence-server

page

server

template
Is the Table filter macro free or paid in Confluence?
Asked by sanjyot bhosale:

I have a free version of Confluence, but I am unable to see the Table filter macro in the Insert option. Is it because it is a paid add on?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@sanjyot bhosale](/t5/user/viewprofilepage/user-id/4004474)

Yes, you are right - the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro is a part of the paid [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

But note that you have one month of a **free trial**. You'll be able to install the app with an evaluation license and "play" with all the macros.


Tags: cloud
Can Duo Security be used for 2FA for on-premise Confluence
Asked by Will Perkinson:

Confluence (Server) 6.10.0

Is it possible to configure Duo Security for use with an on-premise Confluence?

Thank you in advance.

Will


Answers:
author: Joshua Sneed Contegix
body: Hi Will,

You can also simplify the process by using a plugin like [Kantega](https://marketplace.atlassian.com/apps/1212126/k-sso-saml-kerberos-oauth-for-confluence?hosting=server&tab=overview) or [Resolution](https://marketplace.atlassian.com/apps/1212129/saml-single-sign-on-sso-confluence?hosting=server&tab=overview) SSO. Cheers!


author: Sachin
body: According to <https://duo.com/docs/confluence> it supports Confluence v5 and later. So, I imagine yes it can be used for 2fa.
How to install eazyBI Reports and Charts for Confluence
Asked by may.benalaam:

Hi,

I install the EazyBi plugin for my Conflence knowledge base,  
but I find a problem at the beginning of the installation, I did not understand some details related to the database used.

<br />

Attached the screenshot of the error message I received, despite the fact that I tried several times to follow the user guide, as well as on Youtube, but unfortunately I did not arrive.

<br />

Can you tell me how I can complete the installation?

<br />

However, I did not understand what I should do for the configuration noted in the documentation?

![easybi-setting.PNG](/t5/image/serverpage/image-id/102311i46B735856C0B5A8E/image-size/large?v=v2&px=999 "easybi-setting.PNG")![eazybi.PNG](/t5/image/serverpage/image-id/102312iE029BC3E7FE7A205/image-size/large?v=v2&px=999 "eazybi.PNG")

Thanks for yur support.

Best regards

May


Answers:
author: Ilze Leite-Apine
body: Hi,

Please verify that you can actually connect to the eazyBI database with the eazyBI database user credentials from the Confluence server console.

For further assistance, please, contact [support@eazybi.com](mailto:support@eazybi.com), so we could ask more details on the issue.

Best,

Ilze / support@eazybi.com


author: may.benalaam
body: Hi Ilze Leite-Apine,

Thanks for your replay,

Unfortunately, I don't know how to verify that I am actually connecting to the eazyBI database, or not.  
I don't know where I should check this.

finally I use Confluence without knowledge of the development of the tool itself or the database used. :/

I will contact your support, and i hope that you can help me to install eazyBi, i wanna use it for my Confluence, that help me a lot. :)

Best regards,

May


Tags: confluence-server

server
How to search for content WITHIN pages from a page tree
Asked by Miles Monty:

Hello,

I have a page tree, with lots of children, and I'd like to be able to search for keywords from any page'content within the tree.

I found a post saying that 'Confluence simply isn't built for this', but I find it hard to believe that it would be built without being able to search for page content (as opposed to page titles).

I've tried the advanced search, but that only allows me to search for page titles.

I've also tried using the Live Search and Page Tree Search macros, but neither allows me to search for page _content_.

I feel like I'm missing something very obvious here!

Cheers in advance for any help :)


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Miles Monty](/t5/user/viewprofilepage/user-id/2043886)

To search the content from a page tree, please use the Page Tree Search macro.

Add the Page Tree Search macro to a page to provide users with a way to search for pages in a specific page hierarchy.

Also, refer to this link <https://confluence.atlassian.com/doc/page-tree-search-macro-163938353.html> for more details.

Thanks,  
Manisha

comments: author: Miles Monty
body: Hi [@Manisha Kharga _Appfire_](/t5/user/viewprofilepage/user-id/2695715)

Thanks for the quick answer!

The content of the child pages I'm searching for, mostly contain Jira filter query macros. The parent page is used to store a nicely presented changelog of each version's content.

When I use the page tree search macro on the parent page, even for single keywords like 'unity', the search still comes up blank.

Is there further configuration that I'm missing for the page tree search? I've kept the search criteria as broad as possible, but I know there are many stories that are mentioned in the child pages with that keyword.

Thanks in advance for your help!

Miles


Tags: atl-curate

cloud
Error Importing space from another cloud account
Asked by Alan Lindsay:

I have followed the instructions on exporting a space from one account and when I try import into another account I just get

The following error(s) occurred:

* There was an error during import. Please see our guide to raising a bug report.

But I can't create a bug report because its not a paid account. And there are no other useful errors messages. What do I do next?


Answers:
author: Shannon S
body: Hello Alan,

Thank you for raising this with us. Can you confirm that you are still experiencing this issue?

If you are still encountering the problem, can you confirm if the space export was created in the XML format? HTML and PDF will not work in this case.

You will also want to make sure that the space name and key don't already exist, as that will cause issues on import.

Lastly, I trust that you followed the correct procedure, but I just want to go over it here in case there were any doubts, or for any future readers of this post.

++**Export Space to XML**++

See [Export Content to Word, PDF, HTML, and XML](https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/) for full instructions:

1.
   > Click on the space name in the navigation, and click ![](https://confluence.atlassian.com/confcloud/files/724764596/946040245/1/1519863124095/newcog.png) Space Settings, then click the **Content tools** tab
2.
   > Click **Export**
3.
   > Select **XML** , then hit **Next**.
4.
   > Choose either a full or custom XML export:
   > * **Full Export (XML)** -- to produce an XML file containing all the pages in the space, including those that you don't have permission to view.
   > * **Custom Export** -- if you want to export selected pages only, or if you want to exclude comments from the export.
5.
   > Click **Export**.

++**Import Space to** **Confluence**++

See [Import a Confluence Cloud Space](https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/) for full instructions:

1.
   > Log in to your Confluence Cloud site
2.
   > Select ![](https://confluence.atlassian.com/confcloud/files/744526751/1001823229/1/1587159214401/newcog.png) (Settings) in the Confluence navigation
3.
   > Choose**Import Spaces** under 'Administration' in the left-hand navigation bar
4.
   > Specify your file using the **Browse** buttonIf you're using Jira Cloud, you can also specify the Jira project you'd like to link to this space.
5.
   > Choose **Import**.

If this is the correct procedure that you followed, and you can confirm this not a duplicate space, and is a full space export to XML, then we'll need to investigate further to know why the import is failing. I can help you with that, but I want to confirm these things first.

Take care,

Shannon


author: Sachin
body: Hello [@Alan Lindsay](/t5/user/viewprofilepage/user-id/138185) , can you tell us what type of export it is? Word, pdf, html or xml ? Meanwhile, you can also look at this answer from one of the Atlassian Team members on this [post](https://community.atlassian.com/t5/Confluence-Cloud-questions/Help-please/qaq-p/1372488)


Tags: cloud
Can you have more than 1 Anchor to on the page linked within the page?
Asked by Jessi:

Trying to create a document with multiple start points wanted to use anchors to point allow user to navigate directly to a start point in the document.

Thank you,

Jessi


Answers:
author: Maltavius
body: Do you even need to set up Anchors?

You really should use headers already, and each header can be referenced in an URL as:

http://URL#Header or just #Header

It can be on a current page with #Header and on another page with the full URL+Header


author: Krzysztof Daukszewicz [CoreSoft Labs]
body: You can set up as many anchors as you want, just remember to give each an individual name. But yeah, as Thomas commented before me, ToC can be more convenient for that :)


author: Thomas Bowskill
body: Hi [@Jessi](/t5/user/viewprofilepage/user-id/4004153)

Have you considered using the [Table of Contents macro](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html) with headers instead of Anchors? I use this a lot as it gives the jump points.
Can we migrate our Confluence on prem to the Cloud and maintain our JIRA Server on prem
Asked by Rich Wolverton:

We have a substantial JIRA usage on prem and would like to preserve it.

We would like to separate our Confluence use by moving it to the Cloud and only pay for active users. Is that possible??


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: You can, but it may not make sense. If they are individual silos where you never embed Jira content in to Confluence pages or link to Confluence pages in Jira it's easy. If you are integrating the two together is where things get more messy. In order for the integration to work, Cloud Confluence will need to have direct network access to your Jira instance. If your Jira instance is not internet facing, you will need to make firewall rule changes to allow the inbound traffic (which your InfoSec team may not like.) [This doc](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html) (actually the link in that doc) indicates which netblocks need to be allowed.

We find that most enterprise clients that we work with receive an emphatic "no" when they ask InfoSec to allow so many IP addresses access to an internal server that contains all of the company's intellectual property. :)


Tags: cloud

confluence-cloud

jira-server
With a copy of the page all attachements of all versions of the page will be copied
Asked by daniel.britschgi:

When I copy a page, I would like to have all the attachements copied aswell. But it does not only copy the attachments of the current page version, then it copies all attachements of all page versions. This leads to more and more attachments and causes disk space. I would like to copy a page and only the current version without history and only the attachements of the current version. Is this possible?


Answers:
author: Sachin
body: Hello [@daniel.britschgi](/t5/user/viewprofilepage/user-id/3704229) , I don't think it is possible to do this without using a third-party addon like [Copt Page Tree](https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=server&tab=pricing) , or you can just goto ... --\> Attachments --\> Delete the attachments which you don't need based on creation date.

comments: author: daniel.britschgi
body: Thx for reply [@Sachin](/t5/user/viewprofilepage/user-id/3827093). That's a pity. On my site are with all the copied sites from history over 100 attachments. I dont want to delete them. In this case I prevent to copy the site and create a new one and copy the content. Thx


Tags: attachments

confluence-server

page-copy

server
Connect our company Confluence to a Dev contractor's Jira
Asked by Achilles Gerokostopoulos:

Hello all,

I've just started work at a new company and am looking into adopting Confluence for our design and dev documentation for our digital products.

We are currently with an external Dev contractor, who have their own Jira (self-hosted I think).

Them having their Jira is fine, however we would prefer to keep documentation on our side, which is why using their existing Confluence instance is not desired.

The question is, would it be possible to have our own Confluence instance (presumably cloud based) play integrate well (or at all) with our dev contractor's Jira?

What issues would I anticipate to face in such a set up?

Apologies for the broad question, but can't seem to find this info anywhere.

Thanks in advance,

Achilles


Answers:
author: Shannon S
body: Hello Achilles,

Welcome to Atlassian Community. It's nice to meet you.

It's certainly possible to link a Confluence Cloud site to a Jira Server instance. There are a few requirements for you to be able to connect to their their site, one of which is that you must be an administrator on their Jira site. For the full list of requirements:

* [Link to server products from cloud](https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html)

> **Requirements for linking to server products**
>
> To set up application links between cloud and server products, ++you must have administrator permissions on both the cloud and server products++ . You should also make sure you meet the following requirements:

*
  > The product must be accessible via the ports specified in the [Compare Atlassian cloud vs server](https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html) page.
*
  > Check that the Base URL for the server product is set correctly.
*
  > If you want to use SSL, you need to use a valid certificate (not a self-signed certificate).
*
  > Your server needs to be reachable by the Atlassian cloud IP range. See [Atlassian cloud IP ranges and domains](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html) for details.
*
  > The URL for the product must fulfill the RFC 1738 URL standards.

I hope that's clear, but let me know if you have any questions about that.

Take care,

Shannon


Tags: cloud

jira