youngmon/atlassian-qna huggingface dataset:
Search broken after upgrade to 7.0
Asked by Pac:

Hello,

after upgrading to 7.0 the search won?t find pages that have been created after the upgrade. Pages created prior to the upgrade are okay.

I?ve already done this:

*1. Stop Confluence.*   
*2. Delete the following folders from the home directory if they exist:*   
*\* \<confluence-home\>/index/*   
*\* \<confluence-home\>/journal/*   
*3. Start Confluence.*   
*4. Go to \*General Configuration\* page.*   
*5. Search for the \*Content Indexing\* option in the left side bar.*   
*5. Click on \*Rebuild\*.*

But it didn?t resolve my issue.

Best regards

Sebastian


Answers:
author: Shannon S
body: Hello Sebastian,

Welcome to Atlassian Community! It's nice to meet you.

Thank you for letting me know that you already attempted to index Confluence.

Could you check your **Content Indexing** page and let me know if you can see anything in **Queue Contents**?

You'll also want to check [Scheduled Jobs](https://confluence.atlassian.com/doc/scheduled-jobs-96567525.html) and see if you have **Flush Edge Index Queue** enabled.

Lastly, are your articles written in English, or are you using another language? Does the Confluence Indexing Language match?

Let me know how that goes!

Regards,

Shannon

comments: author: Pac
body: Hello Shannon,

*Could you check your **Content Indexing** page and let me know if you can see anything in **Queue Contents**?*

Yes, there were items in the queue. I?ve cleared the queue and it is now empty. It also says "queue currently inactive". The problem still exists.

*You'll also want to check [Scheduled Jobs](https://confluence.atlassian.com/doc/scheduled-jobs-96567525.html) and see if you have **Flush Edge Index Queue** enabled.*

Is enabled.

*Lastly, are your articles written in English, or are you using another language? Does the Confluence Indexing Language match?*

The articles are mainly written in german. I adjusted the indexing language, but the problem still exists.

Best regards

Sebastian


author: Shannon S
body: Sebastian,

Thank you for confirming that.

If the page is still not appearing in the search results, and you can access the page directly yourself, then you want to check your [Confluence Server Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) for the reason why your index is failing.

Therefore, I would stop Confluence completely, and begin the process again to trigger a manual reindex. I'm including the process again for reference: [Rebuilding the Content Indexes from Scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html).

You'll want to make sure to tail your Confluence logs during the reindex, and you will be able to track down the error that is causing the issue.

Let me know if you have any trouble.

Regards,

Shannon


Tags: confluence-server

server
OKR goals and deliverables auto popuate to a newly created status template
Asked by KAREN KIRBIS:

I want to have the goal and deliverables information from the OKR template page auto populate in the status and scorecard templates that I created to eliminate retyping the information


Answers:
author: Margo Sakova - OKR Board for Jira by Oboard
body: Hi [@KAREN KIRBIS](/t5/user/viewprofilepage/user-id/3584594)   

I've found **Jira Issue macros** quite handy for maintaining the Confluence templates.  

If your Key Result is straightforward, such as a specific feature launch, you can link related Jira issues directly to visualize the progress:  

![okrs-in-confluence-with-jira-issue-macros.png](https://community.atlassian.com/t5/image/serverpage/image-id/309447i85A16B319DE20DE6/image-size/large?v=v2&px=999 "okrs-in-confluence-with-jira-issue-macros.png")  

It's more than saving time on retyping information but also saves a lot of time on the initial status updates. I've explained how to do this in detail in my guide on [setting up OKRs in Jira](https://medium.com/oboard-okr-software/okr-jira-0ebb8d868bf3).  

Let me know if you find it helpful!  


author: Shannon S
body: Hi Karen,

Welcome to Atlassian Community. It's nice to have you!

I would recommend using the [Page Properties Macro](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) in combination with the [Page Properties Report Macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html) in order to display that information on your other templates.

You could also use the [Excerpt Macro](https://confluence.atlassian.com/doc/excerpt-macro-148062.html) if you just need to include a specific excerpt on another page.

Let me know if you have any trouble with that.

Regards,

Shannon

comments: author: KAREN KIRBIS
body: Hi Shannon,

Thank you so much for the response. I am VERY new (a week) to confluence and even after reviewing the documentation on confluence, am unclear on how to use the items you recommend. Can you tell me if there are any youtube videos or other training materials that show how to actually code/use the functionality you mention?

Thanks,

Karen


author: Shannon S
body: Hi Karen,

I just found a really great YouTube video from UXDiva where she shows how the Page Properties and Page Properties Report Macros can be used together:

* [Atlassian Snacks: Page Properties Report](https://www.youtube.com/watch?v=chzG9mZdBBE)

Have a look at that and let me know if it helps you! (Skip to :45 seconds when she starts adding the first macro to her page.)

Regards,

Shannon
What is this and how to fix it (Confluence page failed to load)?
Asked by Carlos Han:

![Screenshot 2019-10-07 at 15.26.05.png](/t5/image/serverpage/image-id/68607i980DE20E4A963DCE/image-size/large?v=v2&px=999 "Screenshot 2019-10-07 at 15.26.05.png")

As you can see from the pic, Confluence failed to load the page, refresh the page does nothing.

I have **never** encountered anything like this before and I am currently very baffled. This happened about 5-10 minutes ago.

Any suggestions?


Answers:
author: Sloan
body: Hey everyone, seems like Atlassian is handling an incident in Confluence at the moment. Check out <https://confluence.status.atlassian.com/>
> **Investigating** - We are experiencing service degradation for Confluence instances located in our EU West and US East region. Affected instances would have issue accessing their Confluence pages, or see performance issue while loading the pages.  
> Oct 7, 14:00 UTC

Cheers  
Niklas

comments: author: Carlos Han
body: Ah, I see. Thank you for the info!

Guess we'll have to wait this one out


author: Tito
body: Same here, discovered this a couple minutes ago. Jira Software and SD are working fine, but I can't reach anything Confluence-related


author: Andrea Lee
body: Same issue here. Jira seems to be fine but we can't get anything in Confluence to lead properly so that we can use it.


author: Roman ?ech
body: Same here.

![](https://posta.bulovka.cz/-.._._.--.._1567087423/webmail/server/download.php?sid=wm-5d9b3796dae0c628291451&class=cid&fullpath=roman.cech%40bulovka.cz%2FINBOX%2FConfluence%2F6181191%2F13362362545d9b3c0b7c7385z11482938)


author: Engin Erenturk
body: Same here, cannot load confluence pages.

comments: author: Carlos Han
body: :(

Hope the tech team would notice this


author: Engin Erenturk
body: ### *Something's gone wrong* {#toc-hId-1090046723}

*Our team has been notified. If the problem persists, please contact [Atlassian Support](https://support.atlassian.com/contact/#/).*

*Frontend Version: CLASSIC-HOTFIX-657-hotfix-rollout-banner-6*

I believe they are notified. but on status page everything seems normal.


author: Claire Kennedy
body: I also have this problem :(


Tags: questions-for-confluence
How to add charts in page?
Asked by Parth Kadia:

I want to add charts in my confluence page but I not able to do that.

I have followed the steps to mention in [documentation.](https://confluence.atlassian.com/doc/chart-macro-163415075.html)

Step 1: Edit the page and **use autocomplete to add the Chart macro. (Type '{chart}'.)**

I am not able to find "autocomplete" kind of option on my screen.

Chart plugin is able to use in Free confluence account? I have set up my confluence account as a free for exploring.

Please share with me a video tutorial or link for setup chart.


Answers:
author: Stephen Sifers
body: Hello Parth and welcome to the Community!

Thanks for letting us help with your issue in creating a Chart macro within Confluence cloud. Chances are, the documentation you're seeing is not fully reflective of the editing experience you have. With this said, Confluence does have a new editor which is most likely the cause of this disconnect. If you're wanting to create a macro within the new editor, please use the following:

* New Editor:
  *

    ```
    /chart
    ```

* Old Editor:
  *

    ```
    {chart}
    ```

Additional information on this may be found at [Confluence Editing Improvements \| Updated keyboard shortcuts, autocomplete, and full Markdown support](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Updatedkeyboardshortcuts,autocomplete,andfullMarkdownsupport)

I hope this information proves helpful and you're able to add your chart macro without issue now, along with any other macro as well.

Regards,  
Stephen Sifers

comments: author: Parth Kadia
body: Thank you so much [@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523)
I want to "housekeep" our instance of Confluence but I am not a system administrator?
Asked by Fred W:

I want to "housekeep" our instance of Confluence but I am not a system administrator, is there a way of keeping a check of file sizes of attachment etc. and see if the space is keeping multiple versions of certain things?


Answers:
author: Jack Brickey
body: You are limited without admin privileges. One thing you can check is the attachments for a given page. At least you can do this in Cloud and I expect it can be done in Server. At the top of a page you should see an icon for attachments or in the ellipses (more) drop down in top right. This will show all attachments on the page.

comments: author: Fred W
body: using server and have space privileges


Tags: confluence-server

server
hey guys sorry to trouble from the get go,
Asked by jake bryant:

I am trying to set up my account and this page keeps coming up.

<http://localhost:8999/setup/dosetuplicense.action>

what have I done wrong?

cheers in advance


Answers:
author: Gustav L_Estrade
body: Hi mate!

Unfortunately we can not view the page, you have only sent a link from your localhost (only running on your own computer). Would you like to send a screenshot of the page or further explain what issues you are experiencing with your account?


Tags: confluence-server

server
Can we install confluence in Centos8? Is CentOS 8 will support?
Asked by Teja:

Hi Team,

We are in a hurry to setup our development environment of confluence.

Can someone answer, Is CentOS8 will support confluence?

Thanks


Answers:
author: Dharma Ramos
body: Not sure which version you are installing, but it looks like it will. "Supported Platforms" states it will work with most Linux distributions, the only one it specifically says it will not work with is Alpine Linux 3.5 or earlier.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>


author: James Bullock
body: *Is CentOS8 will support confluence?*

Quick answer: probably; may take a little fiddling.

The friction points are net, when the distro wants to do something the app stack wants otherwise. If I were trying to do an commercial-grade install fast in one shot, I'd allocate a half-day on tap for each of a Centos-Guy, java / app server-guy, and postgresql-guy.

Friction Points (Anybody, correct me if needed):

* **Java versions:** go with the default confluence install, with bundled run-time. Plan to monitor in case system updates bigfoot that. A "JRE / Tomcat, smart guy" can be useful for app server install and parameters.
* **Database, if postgreSQL:** go with the distro bundled or sourced package, or the project bundled package for that distro. Postgresql does backward compantibility well. I have always run later versions than Atlassian specifies, with 0 problems. YMMV
  * "Just do it", the dbms configs in the setup guide: sort sequence, character encoding, etc. A "postgresql smart guy" is almost required, particularly for identity-wrangling and access. The identity, access, n network visibility is most of where the distro smart-guy is useful, too.
* **App client weirdness:** can come in if the distro likes or presumes particular browsers or browser configrations.
* **System Service Wrangling:** is often casual about bigfooting things that aren't done their way; annoying when their way is new, and they blow up backward compatibility. Java, app server, dbms, identity services and more are services that might get bigfooted this way.
  * You can get clipped by resource allocation n use monitoring, and service blocking, without immediately knowing it.

This sounds like a lot, but it's typical for any commercial-grade stack. And the Atlassian tools tend to have more transparency than most others, so it's easier to wrangler. YMMV.


Tags: confluence-server

server
How to make a confluence page visible to a user, making the rest of content invisible?
Asked by Daria Pankratova:

Hi all,

I would like to open an access to a Conlfuence page for an external user. My concern is how to do that without him being able to access the rest of the pages in the same Confluence Space? Is it possible at all?

Thank you.


Answers:
author: Ollie Guan
body: Hi [@Daria Pankratova](/t5/user/viewprofilepage/user-id/2555082) ,

Confluence has three levels of permissions.

* Global
* Space
* Page

Page restrictions allow you to control who can view or edit individual pages.

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>

comments: author: Daria Pankratova
body: Thank you!


author: Dharma Ramos
body: All other pages(at least parent pages) in that space would have to be locked and you would have to ensure he does not have view access to them. The link [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) provided will help with this. Alternatively, we had a similar situation for some contractors and decided to instead create a space and move the pages they were meant to have access to, though I understand this option may not always be ideal.


Tags: cloud

confluence-cloud
Tabs in forms
Asked by Ramesh PS:

Is it possible to have tabs in confiform ?

I have long list of details I should collect from my users and the length of the form can sometimes can distract/confuse.

Is it possible to have a single form but multiple tabs to collect the data?


Answers:
author: Vronik
body: Hello [@Ramesh PS](/t5/user/viewprofilepage/user-id/3581522)

<https://wiki.vertuna.com/display/CONFIFORMS/Creating+tabbed+form+with+ConfiForms+and+Refined+UI+toolkit+UI+tab>

Regards


Tags: confiforms

confluence-server

server
edit
Asked by Madelijn Storm van Leeuwen:

I get "Lockpoint detected a problem, access denied" when I try to edit with Word in confluence. What do I do?


Answers:
author: Nic Brough -Adaptavist-
body: I think you have the "Cenote Lockpoint" app (used to be Aresnale lockpoint) which is capable of locking attachments dynamically and controlling access to them. The error you've got is quite generic, but I would ask your space admins to check your permissions, and then ask the Confluence/system admins to read the log files at the time you try to edit, as that will give you the full error that you'll need to debug this problem.


Tags: questions-for-confluence
Deleted Confluence Pages
Asked by Shaun Parker:

Hi.

We have deleted some confluence pages by mistake and we need to get these back. Our IT department do not have these pages backed up.

I have looked in the Trash are with a view to and restore these pages, but these pages are not there.

I am an admin user so I am not sure why I cannot see these deleted pages and therefore am not able to restore these.

Any suggestion would be appreciated.

Thanks

Shaun


Answers:
author: Sreenivasaraju P
body: Hi [@Shaun Parker](/t5/user/viewprofilepage/user-id/2468986) ,

Please refer below link for more details

<https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>

comments: author: Shaun Parker
body: Thanks for the reply.

I have already seen this though and it offers no solution.

I need to know why I am not seeing deleted pages in the Trash.

Thanks

Shaun


Tags: server
Inserting Excerpt Macro seems to do nothing?
Asked by Ray_Bricknell__BEC_:

When I use the online guidance to select "Other Macros \> Excerpt" and then insert, it seems to work but nothing happens. Some guidance suggests I should be prompted to name the excerpt, and to allow the toggle on of off of surrounding text but I don't get either. I can get Excerpt include to work, but of course its displays a blank because nothing on the source page has been "excerpted". Help please.


Answers:
author: Nic Brough -Adaptavist-
body: It should leave you with a placeholder in edit mode, with a box to put the content you want to tag as an excerpt.

These macros don't get named, but once you have the placeholder box, there should be a box pop out with surrounding text options.

If the macro editor is just returning to an editing cursor with no placeholder at all, this usually means the macro function is broken somewhere. The next step there is to read the log files on the server, at the time you try to add the macros to a page.


Tags: cloud

confluence-cloud
Why is my question marked as spam ?
Asked by thiema:

Hello everybody,

I've a serouse issue on a productive system. Thats why I am asking for help. Unfortunately the post is marked as spam. Could somebody please tell me why ?

Thats the post:

<https://community.atlassian.com/t5/Confluence-questions/Confluence-startup-takes-very-long-time-afer-upgrade-to-6-15-2/qaq-p/1195111>


Answers:
author: Daniel Eads
body: Hi [@thiema](/t5/user/viewprofilepage/user-id/665212) ,

Our spam filter unfortunately goes overboard fairly often. It doesn't distinguish well between logs and spam which often leads to real posts getting stuck in quarantine. Sorry about the wait you've had over the weekend! I've marked your posts as clean and am working through removing the duplicates.

Cheers,  
Daniel \| Atlassian Support


author: Deepanshu Natani
body: It is possible that you have posted some external links/ too much data (too long information) due to which your question may have been marked as spam automatically.

Try to post the question again with only the specific information related to your issue.

comments: author: thiema
body: Yes I did post logs and the link to the confluence upgrade guide. Does it matter how the logs are formatted ? I used code formatting tags.


author: Deepanshu Natani
body: Probably the logs would have been the reason.

Try to post the question again with only error part of the logs or an image of the error in the logs.


Tags: new-to-confluence

server
Confluence cloud and Jira server user management
Asked by Tushar.Kamble:

Can we have common user management for Confluence Cloud and Jira server application.

When we add jira user in Jira server project, he should able to access Confluence cloud application.

What is other way?


Answers:
author: Nic Brough -Adaptavist-
body: Go to "global permissions" in Confluence, and add the group that allows access to Jira into the permission for using confluence as well.

comments: author: Tushar.Kamble
body: Thanks Nic,

We are planning to use Jira Server and Confluence cloud(atlassian).. will be same users of Jira can access the Atlassian confluence cloud..or do we need to setup separate user access for each tool?

Please confirm.

Regards,

Tushar


author: Nic Brough -Adaptavist-
body: You will need separate user access for both, although, if you are using an external directory such as LDAP for your Server, you could get Atlassian Access hooked up to it, which can then make them available for Cloud


Tags: cloud

confluence-administration

confluence-cloud

confluence-development

jira-administration

jira-development

jira-server
Licensing model and cost for Enterprise users
Asked by Tor Hildrum:

Hi,

we want to use Confluence with a team of about 5 people, but we want the content to be universally available to the whole company. We want to ensure that the content is only available internally to our company, but we don't really care who internally reads the content. The company has hundreds of employees, but in practice only a few(30-40) of those would have need to access information in Confluence.

We don't have any need for collaboration or similar outside the 5 people editing Confluence.

Is there any License model optimised for this type of case, or do we need to license every user in the company with a Confluence + Access license(we can't manage individual user/pass for the whole company)? Is there a universal read license on a site level?

best regards

Tor


Answers:
author: Nic Brough -Adaptavist-
body: You need to give each user a licence if you need to control who can see it. Confluence's access model is a flat "I know who this person is" or not.

Your question does not rule out anonymous access though. If you have pages or spaces that you could let the world see, you can let us see them, and continue to not show others without logging in.


Tags: cloud

confluence-cloud
A
Asked by Olakunle Alao:

A


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi [Olakunle Alao](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3583887),

Are you trying to log into an URL that looks like: https://**yourcompany**.atlassian.net/wiki ?

If not, you must contact to the site administrator instead since you are using a self-hosted version of the application.  

Regards

comments: author: Olakunle Alao
body: A


author: Jack Nolddor [Sweet Bananas]
body: Hi,

It seems you type and incorrect password many times.

If you cannot remember your password, you should follow the steps described on [**Restore Passwords To Recover Admin User Rights**](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html) page.

Does it work for you?

Regards


Tags: confluence-server

server
How to setup HideElements at a parent page or space level?
Asked by Dominique Rada:

Hi,

I had a look at the Macro HideElements as a way to get rid of Comments from every page. We are using Confluence 6.13 Server.   

Can you apply this to a whole Space level rather than page by page? Or can you set this up at a parent page level so that it is inherited for all children pages under?

Thanks,


Answers:
author: Fabienne Gerhard
body: Hi [@Dominique Rada](/t5/user/viewprofilepage/user-id/1140964)

best would be creating a template for your space which includes the hide elements macro with hidden comments section. You can than rather hope people will use 'Create from template' or - what may work better - also hide 'Create' Button with hide elements macro and insert the 'Create from template' Button in the template, too. Of course choose your created template here as well.

Another opportunity could be - write

```
#quick-create-page-button
```

in the css-selector field in hide elements macro and Create Button is hidden :) Hope one of this opportunities helps. See here:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/68609i643ED2AEEBB8E4A3/image-size/large?v=v2&px=999 "image.png")


Tags: comment

confluence-server

hide

server