youngmon/atlassian-qna huggingface dataset:
How can i change back to the old editing view?
Asked by Rachel Gies:

A page of mine was changed to the new editing view, how i revere this?

Thanks


Answers:
author: Matt Reiner [K15t]
body: [@Rachel Gies](/t5/user/viewprofilepage/user-id/2660298)

Here's [a bit of info on the new editor](https://community.atlassian.com/t5/Confluence-questions/I-have-the-new-editor-is-it-possible-to-have-the-legacy-editor/qaq-p/1372761). Based on [this article](https://community.atlassian.com/t5/Confluence-Cloud-articles/Convert-your-old-pages-to-the-new-editor/ba-p/1292275), it looks like you should be able to revert the page to a previous version created in the old editor:

<br />

"If the user is not satisfied with the migration experience, they will have the ability to revert the migration to the legacy editor by reverting to the previous version."


Tags: cloud
How to switch back from editor v2?
Asked by Luis Mateus:

The editor is incompatible with my page code and I need to rollback to previous editor version but I simply cannot find where nor find documentation about it.

Can you please advise?


Answers:
author: Matt Reiner [K15t]
body: Here's [a bit of info on the new editor](https://community.atlassian.com/t5/Confluence-questions/I-have-the-new-editor-is-it-possible-to-have-the-legacy-editor/qaq-p/1372761). Based on [this article](https://community.atlassian.com/t5/Confluence-Cloud-articles/Convert-your-old-pages-to-the-new-editor/ba-p/1292275), it looks like you should be able to revert the page to a previous version created in the old editor:

<br />

"If the user is not satisfied with the migration experience, they will have the ability to revert the migration to the legacy editor by reverting to the previous version."


Tags: cloud
can not move the document in confluence
Asked by Vadim Pariev:

When trying to move the documents within the structures in confluence, and it does not matter if I am doing that through drag and drop or relocating the documents through the document properties. I keep receiving this message that reads: "Try to restart the page, in case the problem persists, contact Atlassian-support." Here is the original message:

![Capture.JPG](/t5/image/serverpage/image-id/103019i02EEE9DAE528EF64/image-size/large?v=v2&px=999 "Capture.JPG")

Tried playing around with the restrictions and allowances but with no success. I have admin rights and the problem occurred first time as soon as new editor view came in place.

Thanks in advance!


Answers:
author: Shannon S
body: Hello Vadim,

Thank you for reporting this issue to us. Can you confirm that the other users on your Confluence site are also having the same issue? Does this occur with any document, on any page, in any space?

To troubleshoot, I recommend the following:

1. Clear your browser cache.
2. Try from multiple browsers (e.g. Chrome, Firefox, Safari, Edge, etc.)
3. Confirm the issue is replicable across different workstations, and bypass any firewalls, proxies, or VPN.
4. Confirm that other users are also able to replicate the issue.

Failing that, we would need to have a look at your site logs. This will require a support ticket. You can raise a ticket with [Cloud Support](http://support.atlassian.com/contact) if you are the primary site admin, or a primary contact for your account. If this is not you, you can report it to your administrator, who will be able to create the support ticket. Then we can request access and review your site logs.

Thank you for your help!

Shannon


Tags: cloud
Can i upload a bulk of html files to Confluence?
Asked by Nitish Gupte:

I want to setup my confluence documentation. I have a set of html files that i need to upload to confluence.

I do not see a way of uploading html files. It seems that i need to copy and paste one html file at a time as an article.

Is there a way to upload a set of html files to confluence?


Answers:
author: Matt Reiner [K15t]
body: Another option would be if you can get your documentation in Word format either by exporting or using an HTML to Word converter. Then you could [upload it using the built in importer](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/).

You might also want to check out my team's app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) to turn your documentation into a help center. You can see this in action here: <https://k15t.scrollhelp.site/scroll-viewport/>


author: repi
body: [@Nitish Gupte](/t5/user/viewprofilepage/user-id/4012328)

Files of any kind can be uploaded to any page as attachments.  
The question is how you can map them on the respective page.

comments: author: Nitish Gupte
body: Thank you for the reply.

I want to use my html file as an article that appears in a search. User should be able to view it as an article. I have more than 100 html files as a part of my documentation. There are URLs inside html pages that are mapped to their respective pages.

Please let me know how this can be achieved.


author: repi
body: With the standard functionality only copy and past remains in the cloud.  
There may be cloud apps that can do the better

[https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud&tab=overview)

[https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud&tab=overview)


Tags: cloud
Allow user to edit userprofiles
Asked by Bias:

Hi,

is it possible to allow one user to edit all (or all which are member in a special group) userprofiles?

I don't want to give persons whole confluence admin rights just for managing profile fields in confluence.

The person should only able to modify the "position" field for all users, because we don't have that value in our directory.

Tobias


Answers:
author: Jack Brickey
body: Allowing ++only++ user management admin is not possible.
plantuml app diagram always shows broken icon on page
Asked by Ward Van Heddeghem:

I've just installed the "PlantUML Diagrams for Confluence". for our cloud confluence to test drive it (new setup, no other apps installed so far).

**Problem** : I can create a diagram when inserting a /plantuml macro, and it renders correctly in the plantuml editing popup.  
However, when clicking "Save" in the popup to go back to the page, only a broken icon is shown. Same when publishing the page. See the screenshot below.

**Question:**How should I troubleshoot this?

**Some background on what I have already done**

I've used confluence (and plantuml in confluence) extensively and successfully before, but it's my first eperience with adminstration of confluence (installing marketplace apps myself etc). I am trying to get plantuml working on a new instance I will be administering. I am a *site-admin* group member.

What I already tried/did:

* The apps documentation (<https://stratusaddons.freshdesk.com/support/solutions/articles/48000618047-introduction>) didn't help me.
* The app's license is trial but valid (until sept 2020).
* I don't see any app settings or configuration page.
* In chrome's developer tools, I see the below console error when loading the page. I don't see it on pages that don't have the plantuml macro. Related?  
  "*Error while parsing the 'sandbox' attribute: 'allow-storage-access-by-user-activation' is an invalid sandbox flag.*"
* I checked my atlassian group membership (under <https://admin.atlassian.com/>), my user account is part of the following groups: confluence-users, jira-software-users, site-admins

![Screenshot 2020-07-15 at 12.18.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/103016i17A22BAEFE283E60/image-size/large?v=v2&px=999 "Screenshot 2020-07-15 at 12.18.15.png")

![Screenshot 2020-07-15 at 12.27.41.png](/t5/image/serverpage/image-id/103010iD2D306DD09523875/image-size/large?v=v2&px=999 "Screenshot 2020-07-15 at 12.27.41.png")

![Screenshot 2020-07-15 at 12.29.28.png](/t5/image/serverpage/image-id/103012iE8E737BFA2B01893/image-size/large?v=v2&px=999 "Screenshot 2020-07-15 at 12.29.28.png")


Answers:
author: Ward Van Heddeghem
body: It seems to be a 3rth party cookie blocking issue. I worked around it by allow 3rd party cookies for the atlassian.net site

![cookie.png](https://community.atlassian.com/t5/image/serverpage/image-id/104379i7625F448466173CC/image-size/large?v=v2&px=999 "cookie.png")

comments: author: Boris Jockov _Stratus Add-ons_
body: The underlying issue seems to be using cookies to authenticate request for loading the image.  
So I can confirm the supplied workaround is the correct one.


Tags: addon-com.mxgraph.confluence.plugins.plantuml

cloud

plant-uml
restrict anonymous
Asked by Currenda Sp_ z o_o_:

Hello,

Is it possible to restrict anonymous access?

I would like non-logged in users to not be able to create pages, browse spaces and have logging button.

they just have to be able to see current space page nothing else,


Answers:
author: Joshua Sneed Contegix
body: Hi Currenda,

You should look into [Setting up Public Access](https://confluence.atlassian.com/doc/setting-up-public-access-156.html), [Inspecting Permissions](https://confluence.atlassian.com/doc/inspect-permissions-992678939.html), and [Assigning Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html). Understanding how to manage Global and Space Permissions will allow you to control anonymous access. Cheers!


author: repi
body: [@Currenda Sp_ z o_o_](/t5/user/viewprofilepage/user-id/4011990)

Anonymous users can only have read access in the global right anyway and only see the pages to which they have access.  
This also applies to the search function.  
There is no additional restriction.  
You can specify further restrictions in the respective space permissions.
Can't contact atlassian support
Asked by Fabrick team _ZL_:

Hi,

in page <https://support.atlassian.com/contact/#/> I can't fill all page to open a ticket, at certain point it stays to load, but nothing happen.

Can you resolve please?


Answers:
author: Joshua Sneed Contegix
body: Hi Fabrick Team,

It sounds like you are not set as a Technical Contact for your instance and need to speak with your Confluence Admin. Cheers!

comments: author: Fabrick team _ZL_
body: The problem is: I can't see attached files in tickets, how can we fix it?

Because for my job is very important to see them.


author: Joshua Sneed Contegix
body: Hi Fabrick Team,

You may have to visit <https://transfer.atlassian.com/> to view attachments as they are not something that is readily displayed on tickets. <https://transfer.atlassian.com/> only shows open tickets though. I would contact Atlassian support for further direction if that does not suit your needs. Cheers!


author: repi
body: [@Fabrick team _ZL_](/t5/user/viewprofilepage/user-id/4011919)

Which cloud version (product version) do you have?  
At what point does it not go on?

There is no support for the free version.

comments: author: Fabrick team _ZL_
body: JIRA SERVICE DESK I use. The infinity load in page support is when I select product JIRA SERVICE DESK or after i select JIRA product and insert atlassian cloud page url.


author: repi
body: You showed confluence cloud in your tags. Unfortunately I can't say anything about the Jira.


Tags: cloud

confluence-cloud

jira
How to get an edit-comment from a page?
Asked by Mikhail1990:

Hello! Trying to get an edit-comment:
> Comment: Reverted from v. 1

from a page with method:
>
> ```
> Vector<Comment> getComments(String token, String pageId)
> ```

But the method returns an empty array.

<br />

![image.png](/t5/image/serverpage/image-id/102992i39324EA90B0FF872/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hello Mikhail,

Thank you for bringing this thread to our attention.

Could you help me to understand exactly what it is you're trying to do? In Confluence, when saving a change you can enter a change comment. However, it seems that you might be trying to push the change, perhaps using REST-API? Do you have the full query that you were using?

Secondly, your screenshot appears to be an out-of-date version of Confluence. Can you confirm what version of Confluence you're using?

I also had a look at your other question here on Community, and it seems that a lot of your questions may be development-related. This Community is more for end users, with questions surrounding the Confluence UI and its capabilities. If you have any development-related questions, it's best to visit our [Atlassian Developer Community](https://community.developer.atlassian.com). There you may find better luck in getting your questions answered.

Take care,

Shannon


Tags: new-to-confluence
Cant create users
Asked by Stefan G.:

Hello

I installed the latest version of Confluence 7.6 on a own hosted windows server.

As i wanted to add a new user now with the admin login, i get following error message:

<br />

com.atlassian.confluence.core.InsufficientPrivilegeException: User \[admin\] does not have the required privileges.  
at com.atlassian.confluence.user.DefaultUserAccessor.addMembership(DefaultUserAccessor.java:225)

How can i solve this? Its the first thing i wanted to do after fresh install. admin should have all privileges to create a user or? If not, where can i set the full rights?

Thank you,  
Steve


Answers:
author: Asha Gomez
body: Hi [@Stefan G.](/t5/user/viewprofilepage/user-id/3955647) ,

Hope referring the below link resolves your issue,

<https://confluence.atlassian.com/confkb/unable-to-create-new-user-due-to-insufficientprivilegeexception-240190191.html>


author: Stefan G.
body: Hi Asha

Thank you for the reply. Indeed, i deleted the confluence-users group and after creating this again, it works.

Is there somehow a possibilty to set another group as default, so that i can delete the confluence-users group?

Thank you,  
Steve

comments: author: Asha Gomez
body: Hi [@Stefan G.](/t5/user/viewprofilepage/user-id/3955647)

It is a good news, Great!

Confluence-users group is basic group within confluence application and is unchangeable as per my understanding. You may seek advise on this from Atlassian raising support request.


author: Stefan G.
body: Hi Asha

Thx for your reply.

As its not changeable, it should not be deletable in my opinion.

But thx anyway, main subject here is solved.

Have a nice day,  
Steve


author: Asha Gomez
body: Hi [@Stefan G.](/t5/user/viewprofilepage/user-id/3955647)

Ofcourse we can delete group but it is not editable thats what I meant as unchangeable.And to make a group default we have to set in both Global and space permissions accordingly.

Thank you too

Have a nice day! :)


Tags: confluence-server

server

user
Permission hierarchy
Asked by Matteo Gubellini _SoftComply_:

Hi,

Is it possible for page permissions to override the space permission, ALLOWING users that would be otherwise restricted?

I know you can do the opposite, i.e. restrict access to a page further than what defined in the space permissions, but is it possible to do the opposite?

Thanks

Matteo


Answers:
author: James Conway
body: hi [@Matteo Gubellini _SoftComply_](/t5/user/viewprofilepage/user-id/641360)

See <https://jira.atlassian.com/browse/CONFSERVER-7089> it hasn't happened for nearly 14 years...

If you only need view permissions, one possible solution for this use case could be an app like Comala Share It.

Kind regards

James  
Senior Product Manager


author: Nic Brough -Adaptavist-
body: No. That's not how permissions work.

This is a deliberate design choice, permissions are not something you want to have a free-for-all on, they're already complicated, this would be a terrible appraoch to it


Tags: confluence-server

permission

server
Translate the Marco in English (if Confluence is displayed in German the macro should be displayed a
Asked by Bhagavan goud:

how to change the language in confluence Macro


Answers:
author: Sloan
body: Hi [@Bhagavan goud](/t5/user/viewprofilepage/user-id/4001398)

Can you further explain what macro you are referring to?

If you want to display content in multiple languages have a look at the apps in the marketplace: <https://marketplace.atlassian.com/search?query=language>

Cheers  
Nick

comments: author: Bhagavan goud
body: I need backend code.how to change translate language


author: Sloan
body: Hi [@Bhagavan goud](/t5/user/viewprofilepage/user-id/4001398)

I am afraid I still don't understand what you want to accomplish.

What do you want to be able to do, what is the supposed result?

Cheers  
Nick


author: Bhagavan goud
body: how to write a code for confluence macro


author: Robin Binder
body: Are you referring to the 'Insert Children' macro? Because mine also displays in German. My space language is set to ENGLISH.

![con_child_macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/104244i513C61AE0EFC8DF3/image-size/large?v=v2&px=999 "con_child_macro.png")


Tags: new-to-confluence
Unable to create old style page
Asked by Joshua Sanders:

Hi!

I'm trying to switch back to the old style page. I need to move table rows and, because the new style feature set is from the stone age (or something), it doesn't support that feature. I see the work is in progress but.. come on. I can't move a row? You realize project managers use this mostly right?

Anyway, how do I get the old feature-complete version? I tried to create a blank page in the "old style" like others have done, but I don't see that option.

Thanks!


Answers:
author: Diego
body: Hello [@Joshua Sanders](/t5/user/viewprofilepage/user-id/4011330) !

As I understand, some features of the new tables do not fit if the workflow adopted within your organization.

I am not sure what you mean by:
> *"I need to move table rows"*

Could you explain:
> 1. *How were you able to move rows?*
> 2. *If there is a shortcut for it?*

Further, according to this blog post you should be able to request the activation of the Legacy Editor:
> * ++***[Change to your content is in your hands](https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476)***++

I would weight whether or not the Legacy Editor should be kept around within your production site. Mostly because of these reasons:
> 1. There are no improvement efforts for the Legacy Editor (it is to be used "as is")
> 2. New flows may be introduced and the legacy editor will not be part of it. An example of it is the new creation flow.
> 3. No minor bugs are going to be fixed.

While there is no foreseeable future where we completely remove the Legacy Editor, it will be increasingly out of pace with new features and flows implemented within Confluence itself.

For more insights on what is and what is not available in Confluence. you can check our roadmap:

* ***++[Confluence Cloud Editor Roadmap](https://support.atlassian.com/confluence-cloud/docs/confluence-cloud-editor-roadmap/)++***

Let us hear from you!


author: Matt Reiner [K15t]
body: [@Joshua Sanders](/t5/user/viewprofilepage/user-id/4011330)

Are you saying you don't have the feature when you use the "legacy template" as mentioned here?  
<https://community.atlassian.com/t5/Confluence-questions/I-have-the-new-editor-is-it-possible-to-have-the-legacy-editor/qaq-p/1372761>


Tags: cloud
Share confluence data
Asked by Scott Clifton:

Is there a way that we can have legal access to confluence pages by our 3rd party subcontractor. We have a legal agreement with our subcontractor that we own the data. But I want to make sure that we have access to all the data just in case for some unknown circumstance that they go belly up.

What can you please advise?


Answers:
author: James Dellow
body: I'm not a lawyer, so won't attempt to answer the legal part of your question, but technically speaking:

* Do you own / administer the Confluence Cloud site where the content is being hosted?
* Have you restricted their ability to administer the site, so they can't delete content permanently?

comments: author: Scott Clifton
body: No, don't own or administer the Confluence Site. Just pay for the 3rd party services.

Sounds like it could be as simple as being listed as an Administer on their Confluence Site and confirm that restriction to deletion are set.


author: James Dellow
body: That would be a good start or at least ensure your data can't easily be purged by any users after being moved to trash (delete) in a space.

You might also want to consider creating a manual backup on a periodic basis:

<https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/>

Note: You can run into versioning issues as time passes, which may make it difficult to import old backups.


Tags: cloud
Is it possible to use cURL to download Confluence backups (zipped XML files) with Linux?
Asked by Rene Yu:

Just to preface, I'm not too familiar with Linux, and I'm currently working on a Virtual Linux Machine. I want to download a Confluence backup onto the virtual machine without downloading it to my local computer.   

The site backup has already been created and is downloadable. I've tried using cURL with the download link (right-clicking on the "Site_Export.zip" and selecting "Copy Link address") but that downloaded what seems to be a .txt file containing log data.

From what I've seen online, the links that the cURL command works best with contain the desired file at the end (e.g. <https://www.examplewebsite.com/filename.txt>). The link I acquired in the previous paragraph was in the form https://\<instancename\>.atlassian.net/wiki/download/temp/filestore/\<aSlewOfLettersAndNumbers\>  

Is it possible to find a link where the Confluence backup is? (I imagine it would also apply to Jira) Does cURL, or other similar tools like wget work?


Answers:
author: Italo Qualisoni [e-Core]
body: Hi [@Rene Yu](/t5/user/viewprofilepage/user-id/3938580) ,

It is possible to automate this process, in fact Atlassian provide a kb about this, see <https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html>

It will require you scripting knowledge, I recommend you to start testing with a demo environment: <https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/>

I hope this helps you,

Cheers,

Italo Qualisoni


author: Pavel Potcheptsov
body: I suspect that you can download that link only if you are logged in. So if you just copy link and then try to use other browser on other machine then you can't download it. Same for curl/wget.

In case your Confluence is on Linux and your Backup machine is also on Linux then you can setup access with SSH by using keys and use scp command to copy files from one machine to other.

Or you can use mount feature and use it as network drive like in MS Windows.

But the best is to avoid automatic backups and use Production Backup Strategy. Manually dump database and make incremental backup of attachments.


Tags: cloud