youngmon/atlassian-qna huggingface dataset:
Observer to copy cards
Asked by Shu Guo:

We are heavy user of Trello. We have close to 100 cards - all with different checklists and descriptions - for our team members to use as templates.

Is there any way to have the member's not able to change or delete these template cards, but to copy to other boards to use?


Answers:
author: Matthew N
body: Hi Shu

Observers cannot copy anything except for the entire board, only members and admins of the board can do that.


Tags: observer

template
Trello to Excel.
Asked by George Fryer:

Hi guys,

Does anyone know if there's a way you can export a Trello board over to an Excel document? CRV would be fine.

Thanks,

George


Answers:
author: Tomasz Kustrzynski
body: <http://help.trello.com/article/747-exporting-data-from-trello-1>

"If you need spreadsheet support, boards exported with Business Class include CSV exports which can be imported in to spreadsheet applications like Excel. Each user in a Business Class team has an option on the board to export to CSV."
System font setting in Trello
Asked by Ishan Hype:

Hi there,

Please advice how can I change the Trello system font? It's Helvetica now. And it's just ureadable. I have reset the font settings on my Windows 10. I set the defolt one named Segoe UI. Here is the screenshot of my Chrome Ver: 63.0.3239.132 (Official Build) (64-bit) font settings <http://take.ms/36wSN>

Here is the screen of Trello: <http://take.ms/ncqKm>

Thanks in advance.


Answers:
author: Matthew N
body: Try removing the helvetica neue file from your computer. It's probably corrupted.

comments: author: Ishan Hype
body: Matthew, it seems you hit the target! Indeed, I couldn't get rid of Helvetica as it keeps saying <http://take.ms/UCbPu> .

Thanks a lot for the advice))
Cardsync for Teams problem with enabling
Asked by Teresa Stichlmair:

Hi,  

I have a problem with enabling the Power up "Cardsync for Teams".  
I can enable the power up, but it?s not turning up in the cards, we cannot see it.   
There is no error-message, nothing. It?s just not in the cards.

I got these 2 links for more info, but they are not working.

<https://green.cardsync.xyz/>

<https://teams.cardsync.xyz/>   

Can you help me?  

Best,  
Teresa


Answers:
author: Caity
body: Hi Teresa,

The first thing to check is to make sure that the board you've enabled Cardsync on is part of a team, as the Cardsync Power-Up will only work on team boards. If it isn't part of a team yet, the board admin can add it to a team by following the steps listed here: <http://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>

If the board is already part of a team and the Power-Up still isn't working, we'd recommend contacting Cardsync's support, as they'll be better able to address issues related to that Power-Up. You can get in touch with them using the contact form at the bottom of <https://teams.cardsync.xyz/>.
Multiple filters for search API
Asked by henry liu:

hi,

how can i build the query string of search api for card? with multiple filter, like card name, archived status, etc.

querystring = 'name:cardname is:open and is:archived' ? but not work.

Henry


Answers:
author: Oscar Triscon
body: Have you tried URL-encoding the parameters?

```
GET 1/search?query=name:%22cardname%22%20is:open%20is:archived
```

comments: author: henry liu
body: actually i'm not using url encoding, i'm using the following

querystring = {}  
querystring\['query'\] = 'name:{0} is:{1}'.format(cardName,status)

response = requests.request('GET',url,params=querystring)

seems it works now. thanks.


Tags: api

search
Watching a list, yet no email notifications
Asked by Abduljalil Alamasi:

I'm watching a list, but only receiving notifications on trello; the bell colour changes to red. I assume that I should receive emails too in case a card is created or updated in the list.

Is this normal, and if yes how can I get trello to send email notifications?


Answers:
author: Matthew N
body: Do you have your email notifications set to Immediate at [www.trello.com/my/account?](http://www.trello.com/my/account??) If so, when you see a notification in the bell, are you clicking it to clear it? If you are, Trello may not have had time to send the notification email between when the action happened and when you cleared it.


Tags: email

notification
Trello: Using PowerUp Calendar to Show Publish Dates, Separately from Due Dates
Asked by Jamie Ross:

I hope this question makes sense, and please forgive me if it does not....

I have a client who will be creating blog entries and articles to be published on their website and on social media.   
I want to set up the various blog and article assignments for them as cards, with due dates for drafts, review, etc.

But I want to have my PowerUp CALENDAR show the intended publication dates so anyone in the team can see what items will be published when, and where.

Currently, the PowerUp calendar shows deadlines (and I understand why). But is there a way to show a separate calendar of intended publication dates without duplicating the content in, say, Google calendar?

Thanks in advance.


Answers:
author: Caity
body: Hi Jamie,

Right now, only the card's due date will show on the calendar. You can add extra dates to a card using the Custom Fields Power-Up---however, these dates currently won't appear in the calendar view.

I'll pass your interest in being able to view additional dates on the calendar on to our team for consideration.

comments: author: Jamie Ross
body: Thank you, Caity! :)


author: averhealth
body: Thanks, Caity. I need this feature as well since most of our content development projects have both a start date and a due date. We also need to note things like awareness weeks on the calendar, which would need to span an entire week vs. just a due date.


Tags: calendar
I can't copy my checklists?
Asked by Becca:

When I go to create a checklist and it says 'copy items from...', when I click on that I'm only given a few of my checklists. The checklist that I want to copy isn't listed. Why does it only give you some of them?


Answers:
author: Caity
body: Hi Becca,

That list should show all checklists on open cards on that board. If a checklist isn't showing up, it could be that the card that checklist is on is either archived or is on a different board.

If that's the case, you can either un-archive the card or copy it to your other board so that you can access its checklist.
Trello & Slack Sync: Sharing Board via Direct Messaging Issue
Asked by Mark Lee:

I'm having issues when I share a Trello board via direct messaging on Slack. The notifications are sending to people's "slackbot" rather than their DM log.

Thoughts?


Answers:
author: Caity
body: Hi Mark,

That is currently the expected behavior for the Slack Power-Up.


Tags: slack
Custom fields power up bug
Asked by Gavin Brown:

When I specify a type of drop-down, I am unable to save the field. Is this a bug?


Answers:
author: Caity
body: Hi Gavin,

Would you mind sending us a screenshot showing how the field is set up and what you're clicking on to save it?

Also, if you try opening Trello in a different browser, do you have the same problem there?

comments: author: Gavin Brown
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/12703i2DDD838541456F6B/image-size/large?v=v2&px=999 "image.png")


author: Gavin Brown
body: So I have checked and it works in IE. I am a chrome user though. So I can work around it by defining in IE I guess. Be good if it worked on Chrome also though


author: Caity
body: Hi Gavin,

Since it sounds like this is a browser-specific issue, we'd suggest clearing your cache in Chrome as a first step.

If you're still seeing the problem after that, could you try disabling any browser extensions that are installed? If that solves the problem, you can re-enable those one by one to figure out which one is causing the trouble.


author: Gavin Brown
body: No joy, I will just have to work around it as I have too many extensions to debug all of them as being the issue.

I have also noted that there is a limitation on the number of entries I can add to the drop down which is a blocker for me. Do you know why there is a limitation?

Thanks

Gavin


author: Caity
body: Hi Gavin,

Right now there isn't a way to add more than 5 dropdown options, but I'll let our team know you'd be interested in adding more.
How can I view ALL trello tasks at once, not just my own?
Asked by Johan Eliasson:

Well, as I'm using Trello for personal stuff I'm the only user for my boards.. I'd like to see all tasks at once sometimes so I don't daily have to check every board (I have a lot of boards)...

I know I can see all my own cards.... but I don't assign myself to cards, what's the point, I know they are all mine, and they look more compact and to my liking without my avatar on every single card....

So I essentially need to see all cards, not just my own, and by doing that I will actually see all my cards....

Is this doable?


Answers:
author: Caity
body: Hi Johan,

Right now, there isn't a way to view all of your cards on the My Cards page unless you are assigned to those cards.

The My Cards page was created to help people get an overview of the cards that they have on various collaborative boards. This way, you can see what you're responsible for (i.e., what your face/icon is on) without dipping into a bunch of different boards.  

If you own a board and are the primary member, then, technically all the cards are "yours". We couldn't find a good way to show these cards in the My Cards interface without it being ugly and unusable.
Advanced permissions
Asked by Tautvydas Raila:

Hello,

I've been using trello for a bit now and one feature I'm missing is a way to set up different permission stages. I need people to be able to do certain stuff while not allowed to do other things.

For example, I need one person to be able to mark check lists, but not see the attachments on the card.

Is it possible to set up in trello? does business class have any similar features?

Thank you for any replies


Answers:
author: Matthew N
body: Hello

Permissions like this aren't possible in Trello. Basically if someone has access to a board, they have all access to create, edit, remove, etc. There's not a way to lock down items like that. The only permission setting that currently is available is the [observer](http://help.trello.com/article/732-adding-observers-to-boards)for business class, which allows someone to view only.


Tags: attachment

permission
Add costs to cards & view the sum in your board bar.
Asked by Marketing DLX:

![costello2.png](/t5/image/serverpage/image-id/12588i8F28169412E57208/image-size/large?v=v2&px=999 "costello2.png")

Power up Costello has been activated. When adding digits in this custom field, it shows processing see png


Answers:
author: Matthew N
body: Does the same issue occur if you use a different web browser? It could be that your current browser needs it's cache cleared...


Tags: power-up
Trello makes new Boards automaticaly, WHY?
Asked by Mathias Palmer:

Does anyone els have the same problem? Anyone have any suggestion on what to do to make it stop?

It has made 12 new board the last 20 days, and it boring... to need to remove all of them..

it have done this now for a longer period but not this many boards.


Answers:
author: Caity
body: Hi Mathias,

To be clear, Trello doesn't create new boards on its own. That means that if new boards are appearing in your account that you didn't add yourself, then you were either invited to those boards by another user, or the boards are being created by a third-party tool such as Zapier or a script using the Trello API.

If you're not sure how those boards are being created, we'd suggest reaching out to us at trello.com/contact and leaving the "Give Trello support staff temporary access to your account" checked. Please also include a link to one of the boards that was created automatically. Then, we can take a closer look to find out how the boards are bing created.

comments: author: Mathias Palmer
body: thanks for the reply, it refreshed my memory and seems i had an active zapier. I will turn of an see if that is the solution. Thanks again.


Tags: board
Have a card repeat on the calendar
Asked by Payton Duvall:

I pay tons of bills each month and would like them organized on the calendar app. I have card repeater enabled, and the cards set to repeat, but how do I get them to show up on the calendar and repeat monthly so I can see when the cards are due? I have a list called "recurring bills" where I set up all of these cards.


Answers:
author: Caity
body: Hi Payton,

It's possible to set up a recurring card with the [Card Repeater Power-Up](http://help.trello.com/article/1068-using-the-card-repeater-power-up)---however, the due date will always be copied from the original card, and would need to be updated manually each month.  

The third-party Planyway Power-Up does have an option for recurring due dates that may be closer to what you're looking for, although it would require a paid subscription to Planyway's service. You can read more about that feature on their blog here: <https://blog.planyway.com/recurring-cards/>.


Tags: team-calendars-for-confluence
How can I debug a trello power-up?
Asked by Dylan Harness:

I'm working on the basic trello power-up here with a very basic:  

```
var Promise = TrelloPowerUp.Promise;

var btnCallback = function (t, opts) {
  return t.popup({
    title: 'Change Snooze Time',
    url: './estimate.html',
    args: { myArgs: 'You can access these with t.arg()' },
    height: 278
  });
};

TrelloPowerUp.initialize({
  'card-buttons': function(t, options){
    return [{
      icon: 'https://cdn.glitch.com/1b42d7fe-bda8-4af8-a6c8-eff0cea9e08a%2Frocket-ship.png?1494946700421',
      text: 'Claim Ether',
      callback: btnCallback
    }];
  }
});
```

<br />

<br />

When I run it I get the following error:

```

PluginRunner::NotHandled: attempt to run callback on plugin 5a5af7ae0718dcac32a8946b (Ca-Ching) failed
```

<br />

<br />

Which doesn't give me any information about **why** the error occurred, and is next to impossible to debug.  

Is it possible to get better error messages, or is it obvious what I'm doing wrong?


Answers:
author: bentley
body: Hey Dylan,

This error usually occurs when you're using the *callback* capability but you haven't included it in your manifest's *capabilities* section. Can you confirm that it is included there along with *card-buttons*?

comments: author: Dylan Harness
body: Thanks for getting back to me [@bentley](/t5/user/viewprofilepage/user-id/313402)!  

I do have *callback* in there:  

<https://glitch.com/edit/#!/indigo-kale?path=public/manifest.json:9:15>


author: bentley
body: Thanks for sharing that! I see what is happening now.

**Short answer and fix:** The trailing comma in the manifest's capabilities section is invalid JSON and causing a parsing error. Delete that comma and wait \~5 minutes.

**Long answer:** We're in the middle of changing around how Custom Power-Ups work. I go into a bit more detail on it [here](https://community.atlassian.com/t5/Trello-questions/Trello-won-t-load-PowerUp-iframe-with-no-error/qaq-p/692516#U693675). We have a task that parses all custom Power-Ups' manifests every five minutes and persists what it finds in our backend. There are a few things, like invalid JSON, that cause problems and we don't currently do a good job of propagating those errors to you. In the near future you will be able to change all of this instantly via trello.com/power-ups/admin.


author: Dylan Harness
body: Ah, subtle! Much appreciated - looking forward to the changes.


author: bentley
body: We've launched the updates I mentioned in that last response. You can read more about them here: <https://developers.trello.com/v1.0/docs/migrating-manifests>.


author: Marijn van der Zee
body: I ran into exactly the same error.

After checking that my manifest.json was valid json, I checked the capabilities on <https://trello.com/power-ups/admin/> and found that \`callback\` was disabled.

After enabling it on the admin page it worked :)


Tags: power-up
Trello - repetitive cards
Asked by Jan Malanik:

HI,

how can I setup validity for repetitive cards?

Let's say first series of events:

1st serie - Each monday at 7pm, duration 3h. Validity from 1st Jan till 29 Jan.

2nd serie - Each Monday at 6pm, duration 4h. Valid from Feb 5 for six months

Thanks Jan


Answers:
author: Caity
body: Hi Jan,

You can use the [Card Repeater Power-Up](http://help.trello.com/article/1068-using-the-card-repeater-power-up) to set up repeating cards in Trello. Please note, however, that it isn't possible to set a duration (such as 3 hours or 4 hours) for a Trello card.

Right now, the Card Repeater doesn't support adding a start or end date for the repeat. Instead, you would can enable the repeat when you need it to begin repeating, and then cancel the repeat when it's no longer needed.

The [Planyway Power-Up](https://info.trello.com/power-ups/planyway-calendar) has an option for repeating due dates that might be helpful for you as well, although it would require a paid subscription to Planyway's service. You can read more about that feature on their blog here: <https://blog.planyway.com/recurring-cards/>.


Tags: card

card-repeater
howto use one ical feed in multiple tables
Asked by Jan Malanik:

Hi,

how can i use one ical feed in multiple tables?

I don't want to merge ical feeds in target calender.

Thanks Jan


Answers:
author: Caity
body: Hi Jan,  

Currently, there isn't a global calendar view within Trello, or a way to use a single iCal feed across multiple boards.  

For now, you could use the [Planyway Power-Up](https://info.trello.com/power-ups/planyway-calendar) to view due dates from other boards on an individual board's calendar, or you can use the third-party calendar connector from Cronofy to connect multiple Trello boards to your preferred calendar app without having to deal with iCal feeds.

While we're not able to endorse or provide support for third-party services (since we don't work with them directly), we've heard good things about that one. You can find more information about it here: <https://trello.cronofy.com/>


Tags: ical

merge
can trello.com/add-card attach multiple images?
Asked by Leandro Pedroni:

Hi, I have been using the <https://trello.com/add-card> bookmarklet extensively until a few months ago.

Recently I started using it again and noticed that only the first image from the page's:

    <meta property="go:image" ... />

appears to be attached to the card. When I have used this before all the images were attached.

Is there an option to attach all the *og:image* entires when creating a new card?


Answers:
author: Caity
body: Hi Leandro,

Right now, there isn't a way to attach multiple images at once while using the bookmarklet. Any additional images would need to be added manually.
How can i remove my name from showing up on trello?
Asked by cliff william:

I requested an estimate from a business and my name is showing up online with Trello. I am in Law enforcement and need to be removed. Hope you can help.

Thanks)


Answers:
author: Caity
body: Hi Cliff,

Since this is related to personal information, could you please send us a link to the board where you found your name at trello.com/contact? We'll be happy to help you with this from there.
Notification iphone et mac
Asked by Julien:

Bonjour,

J'ecris en fran?ais esperant que quelqu'un pourrait me repondre en francais.

Je n'arrive pas a avoir de notification trello sur mon iphone ou sur mon mac.

Pourriez vous me dire comment parametrer trello pour que cela fonctionne.

Sachant que j'ai param?trer mon iphone et mon mac pour avoir les notifications.

Merci de votre aide.

Google translate :

Hello,  

I write in French if that somebody could answer me in French.  

I do not arrive has credit note of notification trello on my iPhone or on my macbook.  

Could you tell me how to parametrer trello so that it works.  

Knowing that I have to parametrize my iPhone and my macbook to have the notifications.  

Thank you for your help(assistant).


Answers:
author: Caity
body: Hi there,

The Community is currently English-only, but you're welcome to contact us in French at trello.com/contact, and we'll reply to you in French from there.

If you're not receiving notifications, there are a couple of things we can check.

First, in order to receive a notification, you'll need to be subscribed to or a [member of that card](http://help.trello.com/article/807-adding-a-member-to-a-card). You'll also receive a notification if you're subscribed to the list or board that the card belongs to, even if you're not a member of the card itself. You can find more information on how to subscribe to cards, lists, or boards here: <http://help.trello.com/article/799-subscribing-to-cards-lists-and-boards>  

If you're hoping to receive due date notifications in particular, the second thing we can check is the timing. Due date notifications are sent 24 hours before the due date time. If you add a due date that's less than 24 hours away, or if you subscribe to a card within 24 hours of when it's due, you won't receive a notification in that case.

comments: author: Julien
body: Hi,

Thanks for your answer.

Could we change the timing ? 24H ? Is it possible to put 1H ?


author: Caity
body: Right now, it isn't possible to change that timing, but I'll let our team know it's something you'd be interested in.


Tags: notification
What is the best way to sync some cards across boards?
Asked by Erika:

We have a Trello business account with multiple boards for each of our teams or projects, and an executive view board for our leadership team to have insight into what the teams are working on. I am trying to figure out the best way to sync a few cards from our team and project boards to the executive board so we don't have duplicate cards on multiple boards and so team members don't have to add updates on the same project on multiple cards. I tried doing this with the Unito Board Sync power up and set a filter to only sync cards with that filter from a team board to the executive board, but what happened was all other cards got cleared off the executive board - the only ones on the board were the ones synced with Unito from the team board and not cards that had been manually added to the board. Is there any way to pick and choose SPECIFIC cards from our team boards to get synced to the executive board?


Answers:
author: Caity
body: Hi Erika,

You can sync selected cards using either the regular Unito Power-Up (not Board Sync), or with the Cardsync Power-Up:

<https://info.trello.com/power-ups/unito>

<https://info.trello.com/power-ups/cardsync>


Tags: board

card

sync
Add board subscription for other members
Asked by Sebastian S:

Hi all

Me and a colleague are testing trello for a month now and think of switching from asana.

Is there a way I can add other board members to be subscribed to the entire board?

currently we create for each project a board and manage task groups in cards. But when I create a new board and add someone else to the board he doesn't get notified when I add new cards or update them. I believe if I add him as a member of a card he is subscribed and gets notifications. But I won't add other people to each and every card. I would like to add people to a board and they are immediately subscribed to everything. Possible in trello?

thanks!


Answers:
author: Matthew N
body: Hey Sebastian

Subscriptions at every level (card, board, list) are all user based settings, and there's not a way for another user to turn these subscriptions on for another user. If this is for work, and you're say- a manager, perhaps you could make it a requirement that when a user is added to a board that they subscribe to it.

comments: author: Sebastian S
body: By "make it a requirement" you mean there is an option in trello? Or does it mean I shall say him he has to do it :-)

Last one isn't for us a good situation and perhaps for that reason asana fits more.

Anyhow, Thanks for you help and answer! Helped.


Tags: board

subscription