youngmon/atlassian-qna huggingface dataset:
Data from JIRA not being displayed in confluence
Asked by Sharmila Hiranandani:

I have added a few custom fields for an Issue type in JIRA. However , when i am trying to retrieve that data in Confluence page, the data of the Custom fields is not being displayed


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Sharmila Hiranandani](/t5/user/viewprofilepage/user-id/5262363) ,

please provide us more information about your scenario. BTW, if you are using JIRA Issue macro on Confluence, try to reindex your project on jira side and try to refresh page in confluence.

Fabio

comments: author: Sharmila Hiranandani
body: Thanks Fabio

The issue is like this :

1. I have multiple projects in JIRA.

2. Each project has a set of fields set up for each issue type . Eg : For tasks, we have set up a field like Actual Start Date to be captured.

3. So every project has this field "Actual Start Date" for the issue type Tasks

4. In Confluence , when we setup a report for each project to display the details of tasks, when we click on Display options, in order to select "Actual Start Date", multiple rows of 'Actual Start Date' come up and it becomes a challenge to find out which one is for which project.

5. So is there any way by which Confluence space can get linked to a project , so that when a report is created , then only the fields of that project is displayed for selection ?


Tags: cloud

confluence-cloud
How to customise/add banners in Confluence login screen
Asked by Sravya Nalla:

We would like to add our own instructions to users in the confluence login screen. Can you provide instructions on where to do that. Currently we are making changes in login.vm but not working.


Answers:
author: Chris
body: I dont\`t know how this works for the login screen, but you have some influence via custom HTML, where you can set the banner text f.e.

KR

Chris


author: Mahesh Shinde
body: Hi [@Sravya Nalla](/t5/user/viewprofilepage/user-id/5308601)

You can try this plugin which is free and fulfill your requirement : [https://marketplace.atlassian.com/apps/1217921/announcement-banner-for-confluence?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1217921/announcement-banner-for-confluence?hosting=datacenter&tab=overview)

Document: <https://sweetbananas.atlassian.net/wiki/spaces/ANBA/pages/10420326/Setting+Up+an+Announcement>

Regards,

Mahesh Shinde

comments: author: Sravya Nalla
body: Hi Mahesh,

I am looking for change only in Login Page. But the above plugin provides it for all pages in confluence.


author: Chris
body: [Customizing the Login Page \| Confluence Data Center and Server 8.5 \| Atlassian Documentation](https://confluence.atlassian.com/doc/customizing-the-login-page-163938553.html)


Tags: cloud

confluence-cloud
REST API for new groups to add in all confluence cloud spaces
Asked by Moorthy M:

I would like to add "confluence-users" group to all confluence spaces using REST API


Answers:
author: Brant Schroeder
body: [@Moorthy M](/t5/user/viewprofilepage/user-id/5135326) You would have to use this API call - <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space-permissions/#api-wiki-rest-api-space-spacekey-permission-post>

comments: author: Brant Schroeder
body: [@Moorthy M](/t5/user/viewprofilepage/user-id/5135326) can you please accept this answer to help others?


Tags: cloud

confluence-cloud
Page views and analytics
Asked by Dejan Kocic:

Does access of registered users (not licensed) counts in page analytics, independently of the product plan (Standard or Premium)?

The same questions stands for the report in JSM, Requests deflected.

Thx,

D.


Answers:
author: Dejan Kocic
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) and thx for your prompt response.

Probably I didnt understand something, but in the Requests deflected I can see both Views and Deflections. Am I missing something?

Yes, we have a JSM portal but available only for registered users (no anonymous). So, registered users are the ones with allowed access, but not JSM agents.

I dont expect to see registered users info, but just counting their views so to understand content consumption.


author: Alex Koxaras _Relational_
body: Hi [@Dejan Kocic](/t5/user/viewprofilepage/user-id/624309)

Deflected request are all the requests which leads to a "thumbs up" on the related article. More info here <https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/knowledge-base-reports-revamped>

Concerning the page analytics: What does a "register user" means for you, since he/she doesn't have a license? If your space is public then even anonymous users will be visible, but it's going to be a single user... "Anonymous". You will not know who visited.

comments: author: Alex Koxaras _Relational_
body: [@Dejan Kocic](/t5/user/viewprofilepage/user-id/624309) to answer your reply below:
> Probably I didnt understand something, but in the Requests deflected I can see both Views and Deflections. Am I missing something?
>
> Yes, we have a JSM portal but available only for registered users (no anonymous). So, registered users are the ones with allowed access, but not JSM agents.
>
> I dont expect to see registered users info, but just counting their views so to understand content consumption.

So do the registered users have a valid confluence license or no? Are they visiting the KB via the portal, or via confluence? Most likely, if they visit via the portal they will appear as anonymous and not with their username.


author: Dejan Kocic
body: No, registered users do not have confluence license.

Yes, they are visiting KB via the portal.

Currently I dont see any anonymous access.


Tags: cloud

confluence-cloud
Is there any large confluence data set for AI training?
Asked by Asaf Savich:

We have built a confluence integration where a chat bot could "digest" a confluence account and provide meaningful answers upon relevant questions based on the data exists in a specific confluence account.

We want to take it to the next level and test that it works also on **large confluence accounts.**

We have tried to find a **large confluence account, or alternatively exported files of confluence spaces** and couldn't find such.

What's the best way to resolve this?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Asaf Savich](/t5/user/viewprofilepage/user-id/5315319) and welcome to the community,

Since you have created your own integration, perhaps you could also create your own program in a programming language which will create pages using confluence's REST API. Will that work for you?

Other than that, I'm not sure if any data is available. Perhaps try open confluence KBs.

comments: author: Tal Mogendorff
body: Hey [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) ,  

We are seeking for a **public large confluence Space** that can be exported so we can Import within our spaces.  

The most important thing that the data will be real and not fake like we can make a script with "Faker" and implement a fake data inside the confluence pages.  

If you know anything please let us know :)


author: Alex Koxaras _Relational_
body: Sorry, no, I don't know.


author: Asaf Savich
body: Hey [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) , thanks for your response!

As Tal said this does not work for me because I need to make my app provides reasonable answers. By creating fake confluence page it will not give me the value I'm looking for


Tags: cloud

confluence-cloud

confluence-development
Overview which space last used etc.
Asked by Eric Roetenberg:

Hi,

As an administrator of Atlassian products, in this case Confluence, is it possible to see how often a space is accessed, or which space was last used?  
I would like to see the use of confluence across spaces

Regards,

Eric Roetenberg


Answers:
author: Chris K
body: Hello Eric,

Yes, this is possible via Confluence Analytics for Cloud Premium and Enterprise:

<https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/>

If you also intend to build rules to keep content up to date and archive pages and spaces, I highly recommend to check out the add-on "Better Content Archiving for Confluence":

[https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=overview&hosting=cloud)

Kind regards

Chris

comments: author: Roland Traier-Kiss _Midori_
body: Thanks Christian for mentioning [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2475888&utm_source=cac)!

[@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628)

This is how a content status overview looks like that gives you an idea of the content health across your spaces:

![01-content-status-overview-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/280887i2289CEFC203CF2F7/image-size/large?v=v2&px=999 "01-content-status-overview-cloud.png")

Better Content Archiving is a [comprehensive solution for automatic lifecycle management rules for Confluence](https://www.midori-global.com/blog/2023/01/18/confluence-content-lifecycle-management?utm_campaign=gh&utm_medium=cac-comment-2475888&utm_source=cac), with automated statuses, notifications, and archiving on top of usage metrics.

![better-content-archiving-page-analytics.gif](https://community.atlassian.com/t5/image/serverpage/image-id/280888i27702F81F9BA1BED/image-size/large?v=v2&px=999 "better-content-archiving-page-analytics.gif")

[Give it a try and see how it fits your use case!](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2475888&utm_source=cac)


author: Mattia _bitvoodoo ag_
body: Hello Eric,

On the Confluence Cloud Standard Plan, there is no built-in tool to analyze the activities on your spaces and content.

If you do not mind using a 3rd party app you will find [here](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=analytics) some solutions for your use case.

Kind regards  
Mattia


Tags: cloud

confluence-cloud
How to download a backup copy of Confluence?
Asked by Mirja Mattinen:

I tried the following:

Space tools - Content tools - Export - HTML - Normal export

But it has been in "Starting" state for 3 hours and 0 % is complete.

What could be the issue?


Answers:
author: Manoj Gangwar
body: Hi [@Mirja Mattinen](/t5/user/viewprofilepage/user-id/5315285)

Welcome to the Atlassian Community!!

Please refer the below document.

<https://confluence.atlassian.com/doc/back-up-a-site-152405.html>

comments: author: Mirja Mattinen
body: I have system administration permits (I have all the permits checked)

Problem is persisting, but I am trying to export HTML copy, not XML.

What could I do to solve this?


author: Manoj Gangwar
body: I would suggest you to raise a support case with atlassian vendor and attached the logs for further troubleshooting.


author: Mirja Mattinen
body: Ok, could you send me a link where to do that?


author: Manoj Gangwar
body: You can raise a request on

<https://support.atlassian.com/>


author: Mirja Mattinen
body: ![tiket to confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/280434iC52FDEB524AAEA69/image-size/large?v=v2&px=999 "tiket to confluence.png")


author: Mirja Mattinen
body: its not letting me submit a ticket, I am the site admin.

??


author: Manoj Gangwar
body: You may try in another browser. Everyone can submit the ticket after login on support.atlassian.com


Tags: unknown-hosting-type
system cannot find 'home page' under my personal space
Asked by lucy s x lu:

Hi , I want to copy an existing page to my personal space.

But system cannot find 'home page' under my personal space.

Can you please help to create the default home page under my personal space or just to resume my personal space. Thanks a lot.


Answers:
author: Vishal
body: Hi [@lucy s x lu](/t5/user/viewprofilepage/user-id/5315165)

Not sure if I understood your question correctly, but if you intend to change the home page of your personal space, follow [this article](https://confluence.atlassian.com/confkb/how-to-assign-a-space-home-page-on-confluence-687217882.html), a step by step process is explained there.


Tags: cloud

confluence-cloud
Adding Dropdown and Editable Field Types in Confluence Pages/template
Asked by Tharunkumar B:

I am currently using Confluence for a project and have created a space with several templates. In one of these templates, I need to incorporate a dropdown field and another editable field type. We have successfully used custom fields in Jira, but I'm unsure how to achieve this in a Confluence page or template. Can you suggest any plugins or alternative methods to accomplish this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Tharunkumar B](/t5/user/viewprofilepage/user-id/5302946) ,

in a confluence template you need to setup a variable. More information are available at the following page <https://confluence.atlassian.com/doc/create-a-template-296093779.html#CreateaTemplate-Templatevariables>

Hope this helps,

Fabio

comments: author: Tharunkumar B
body: But I required dropdown and Editable field type...........In Jira,we using the customfield right


author: Fabio Racobaldo _Herzum_
body: In Jira there is concept of custom field, in confluence, that is a wiki and not an issue tracker, you can use variables in your page template.


author: Tharunkumar B
body: Thanks


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Tharunkumar B](/t5/user/viewprofilepage/user-id/5302946)


author: Bill Bailey
body: User macros are your friend here. You can create what you need to have pull-down menus and the like. i wrote an article sometime back that can give you some idea of what is possible and get you started on your adventure. ;-)

[Getting-Started-with-User-Macros-Writing-a-Wrapper-Macro](https://community.atlassian.com/t5/Confluence-articles/Getting-Started-with-User-Macros-Writing-a-Wrapper-Macro/ba-p/979571)

I have taken and used user macros to set field values inside a page properties macro which can then feed a page properties report macro.


Tags: confluence-server

server
Editor cursor jumps back to the top of line when perform Japanese language conversion
Asked by koji.minoda:

### Issue Summary {#toc-hId-2061561269}

Editor cursor jumps back to the top of the line when performing Japanese language conversion

Related to: <https://jira.atlassian.com/browse/CONFCLOUD-76001>

### Steps to Reproduce {#toc-hId-254106806}

I have confirmed only on Linux.

**Linux**

1. OS \> Language support \> install ???(Japanese)
2. OS setting \> Keyboard \> add "Japanese(Mozc)"
3. open browser
4. create confluence page(new editor)
5. input "Japanese" and perform Japanese language conversion
6. if enter \[space\] key, conversion is done.(can't select)
7. cursor back to the top of the line.
8. If enter a word first, and input after a word, it works fine. (cursor doesn't back to the top of the line)

OS platform: Ubuntu 22.04 LTS  
Browser: Chrome  
IME: Japanese(IBus - Mozc)


Answers:
author: Gakuki ISE
body: I am also having the same issue on Ubuntu 22.04 and Mozc, reproduced on both Chrome and FireFox.

To avoid move the cursor again and again, I use a trick, putting space at every biggining of the line. But it is by far not a solution.  

This issue significantly keeps impacting my productivity. And the bug remains more than 2 or 3 months even though the ticket <https://jira.atlassian.com/browse/CONFCLOUD-76001> is noted as "CLOSED"


author: Yukihiro SAITO
body: Same here


author: yu.asabe
body: Atlassian Team,

I think this greatly affects all Japanese users, and it would be nice if it could be fixed with a relatively higher priority.

Thanks in advance.


author: K_ Ariga
body: Hello, Thanks for sharing this detailed information with the Community.

We have now created a new ticket for the Chrome issue. Please follow <https://jira.atlassian.com/browse/CONFCLOUD-76682> for further updates.

The best approach would be to **vote and watch**the report. Voting increases the report visibility and watching will keep you up to date with everything there!


Tags: cloud

confluence-cloud
Title stuck on "Give this page a title"
Asked by Anthony Ramsay:

I'm having an issue where the title on the page won't change.

No matter what I update it to, it still says an older page title name.


Answers:
author: Andy Gladstone
body: [@Anthony Ramsay](/t5/user/viewprofilepage/user-id/5314954) Welcome to the Atlassian Community. There happened to have been an outage on Cloud earlier today that may have affected this editing. Can you confirm whether this is still an open issue for you? Have you refreshed the page and are you still getting the same error?

One other thing to look into - do you already have a page in this space with the same Title? Titles are unique to a space and this may be preventing you from saving the page with the title you are trying to use.

Let us know so we can assist.


Tags: cloud

confluence-cloud

unknown-hosting-type
Table transformer merge tables to show dependent tickets
Asked by Megan:

We are linking Initiative tickets to other tickets via the Depends On issue link. I want to use the table transformer macro to display a table that ultimately shows

Parent Issue Key \| Dependent Ticket Key 1 \| Summary 1 \| Other Field 1\|

Parent Issue Key \| Dependent Ticket Key 2 \| Summary 2 \| Other Field 2\|

Is this possible?


Answers:
author: Stiltsoft support
body: Hi [@Megan](/t5/user/viewprofilepage/user-id/5158774) ,

Please check this example: <https://docs.stiltsoft.com/tfac/dc-server/custom-transformation-use-cases-with-advanced-sql-queries-42241587.html#CustomTransformationusecaseswithadvancedSQLqueries-MergingJiraIssuetablesbylinkedissuesandkeys>

If you are stuck, you may refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14). Attach two screenshots of your Jira Issues tables (when the page is published so that we can see the headers and several rows with data). The portal is confidential. We'll recreate your tables and help with the query.

comments: author: Megan
body: Is there a reason that I'm getting an error that concat_view_aggr is not a function? Was it deprecated? ![Screen Shot 2023-09-13 at 11.07.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/280481i36304548B26A399A/image-size/large?v=v2&px=999 "Screen Shot 2023-09-13 at 11.07.31 AM.png")


author: Stiltsoft support
body: Hi [@Megan](/t5/user/viewprofilepage/user-id/5158774) ,

No, the function isn't deprecated.

Please check the version of the app that is installed for your instance, it seems that yours may be older than that version in which this function was introduced.

The current version is 9.12.0, please update.


author: Megan
body: Appreciate this.

What is the version when this functionality became available? Or in another way, when was the functionality introduced?


author: Stiltsoft support
body: Hi [@Megan](/t5/user/viewprofilepage/user-id/5158774) ,

Really not sure as it is considered a minor change within the app, maybe 8-something or so.

But we recommend to get the latest version: as for now it is 10.0.0. It was a major release where we added a new macro **Spreadsheet from Table** which allows transferring your regular table or a table outputting a macro's content into Table Spreadsheet with all its tools.


Tags: confluence-server

filter

server

table
Linux Conf. Server editor - GoEdit
Asked by Kathy Dickason:

I am looking for an editor that is similar to the Atlassian Companion App that allows direct edit of Word, PPT, Excel from Confluence (without necessitating a download). I contacted GoEdit, which I found on Atlassian Marketplace, and their support informed me, "you can no loner buy any new licenses for Server AddOns since Feb 2023."

Does anyone have another alternative? This Confluence server is on a Government computer that does not have access to the Internet. It is a Data Center installation running Confluence 7.20.1.


Answers:
author: Andr? Ulrich
body: Hi Kathy,

Atlassian puts Confluence Server to end of life. From Feb 15, 2023 Atlassian ended sales for **all** Server app. You can see their timeline here: <https://www.atlassian.com/migration/assess/journey-to-cloud>

to 1) All server products are unavailable since Feb 15, 2023 as Atlassian ended sales for all server apps. Customers who bought a license before getting updates till Feb 15, 2024, then Atlassian also support will end for all server apps.

to 2) GoEdit is available for Confluence Data Center. If you are running Data Center you should also request a Data Center license, as Confluence Server licenses are not longer available

comments: author: Kathy Dickason
body: Yes, my wording was confusing. I am using Confluence Data Center on a Linux server. I was looking for a GoEdit application that would work on Confluence Data Center. I have since learned that GoEdit does support that configuration.


author: Andr? Ulrich
body: Kathy,

as said before you asked for "Confluence Server" which Atlassian will not sell anymore, although it works perfectly.

Now you write, that you need GoEdit for "Confluence Data Center" which works perfectly and also is available on Atlassian Marketplace to buy.


Tags: atlassian-support

confluence-server

server
Sidebar not collapsing and scrolling not working for tables
Asked by Angie Canon:

The sidebar on the left does not collapse when \< button clicked.

Using \[ makes content disappear but sidebar is still in place.

You can drag sidebar over farther to the left but not completely.

Scrolling in tables is not working. I can't use my mouse to scroll (w/ wheel, e.g.) and I cannot grab the scrollbar in the table.


Answers:
author: Kevin Rich
body: Same problem with our cloud instance.

\[EDIT\]

This has been escalated to an incident: <https://confluence.status.atlassian.com/incidents/5hpqsyz752lb>

comments: author: Ruth Brown
body: Thank you!


author: Scott Buratt
body: The Incident is marked "resolved" and looks like it's working for me now (just refresh the page if you still see the issue)


author: Dan Breyen
body: Hi Angie, I can recreate the behavior you're experiencing with clicking '\<' on my cloud site.

I took a quick look at Atlassian's Jira site (jira.atlassian.com ) and didn't see anything that jumped out at me.

From what I can tell from this link [Keyboard Shortcuts](https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/) '\[' is supposed to be a toggle of the sidebar, that doesn't seem to be the case either.

I would suggest opening a ticket with support (support.atlassian.com/contact) and see what they say.

comments: author: Angie Canon
body: Unfortunately, we do not get Atlassian support, which is why I posted here.


author: Ruth Brown
body: This is happening to me as well (the sidebar not collapsing). Just started today. I hard reset my PC, and also updated to latest version of chrome and its still happening. Haven't been able to find a work around. When I drag the side bar over, it won't stay and pops back open.


Tags: cloud

confluence-cloud