youngmon/atlassian-qna huggingface dataset:
Why am I having issues with periodically having draw.io diagrams not being displayed
Asked by tom.sheffield:

I am having issues with not being able to see draw.io diagrams being consistently being displayed in pages. Sometimes I can see them on a specific page and the next day I can't with nothing changing on the page or with regard to permissions.

The message displayed is:

Diagram not found

I am also not able to load the diagrams when I try to edit them through Confluence.

I would really appreciate any guidance or advise on how to get this resolved.

Thank you in advance.

Tom.


Answers:
author: Marija Radovic
body: Hi Tom,

Do other users have the same issue?

Do you have the same issue in other browsers and Incognito mode?

Do you have this problem with all diagrams?

Do you use Kaspersky anti-virus?

Please send us all these details and your drawio SEN via <https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49>

Thanks,

Marija

comments: author: tom.sheffield
body: Hi Marija,

1. Other users don't seem to be experiencing this issue.

2. It doesn't matter which browser or if I am in incognito mode.

3. Yes all diagrams are impacted.

4. Yes I am using Kaspersky anti-virus.

Not sure what you mean by drawio SEN.... Will add this to the link as well as here.


author: Neghena drawio Diagrams
body: Hi Tom,

Sorry you are experiencing issues with your draw.io diagrams. I recommend contacting customer support so they can best support you.

Here is the link: <https://drawio.atlassian.net/servicedesk/customer/portal/14>

Hopefully this gets resolved soon! :)


author: Kenneth Verbrugge
body: Hi, I also have the same issue. Getting an error: error loading the extention!

when I try to manage the extention (enable) i get this error:  
Unrecognized field "links" (class com.atlassian.upm.core.rest.resources.PluginResource$PluginUpdateRepresentation), not marked as ignorable (one known property: "enabled"\]) at \[Source: (org.apache.catalina.connector.CoyoteInputStream); line: 1, column: 26\] (through reference chain: com.atlassian.upm.core.rest.resources.PluginResource$PluginUpdateRepresentation\["links"\])

comments: author: Neghena drawio Diagrams
body: Hi Kenneth,

As I mentioned earlier, I suggest reaching out to the draw.io support channel for this technical issue.

<https://drawio.atlassian.net/servicedesk/customer/portal/14>

Best,

Neghena


author: tom.sheffield
body: Sorry this was not an answer. The message displayed is:

Diagram not found

I am also not able to load the diagrams when I try to edit them through Confluence.


Tags: cloud

confluence-cloud
Page number breaks default PDF format in Confluence
Asked by Nam Nguyen:

Hi,

When I export a page to PDF using the style below, I can see the page number.  
However, the default format of Confluence is lost.  
How can I keep the default format but still have page number in the PDF file?  
Thank you!

```
@page {@bottom-right { content: counter(page); }}
```


Answers:
author: Dan Breyen
body: Hi [@Nam Nguyen](/t5/user/viewprofilepage/user-id/5328380) welcome to the Community. Looking at Atlassian's Jira site (jira.atlassian.com), I think this is your issue. [CONFCLOUD-72466](https://jira.atlassian.com/browse/CONFCLOUD-72466)

I would suggest to Vote For and watch it for future updates. I voted for it as well. Page Numbers are great thing to have in your longer documents.

comments: author: Nam Nguyen
body: Thanks for your reply. I have voted for it :)


Tags: cloud

confluence-cloud
Using a Data Center Plugin License for a Server Installation
Asked by Anthony A:

With server EOL. We've decided to stick with server rather than moving to cloud as I've been hearing about too many issues since the push from other users and IT guys doing migrations.

We tried to pick up all the plug ins we thought we'd need before migrating but I came across one that fits with a direction we are moving in a particular documentation space.

I installed the plug in and used a trial license for Data Center which worked to test out a free trial - this was a tip from the plug ins support team.

**The question**: If I purchase a full Data Center license will it work? I just need the app not looking at support. Has anyone tried and had success. I know the default answer is likely no but given the trial license worked maybe it will work with a full license.


Answers:
author: Mirek
body: Hi [@Anthony A](/t5/user/viewprofilepage/user-id/1878769)

Overall everything depends on app that you are installing but I think that this combination should work in practice.

Data Center approved apps are prepared to match clustered environment but overall moving from Server to Data Center (non-clustered) is very easy 5 min task and does not require any special changes. So it means that basically everything is working as on Server. Officially also it is recommended (when migrating to DC from Server) to migrate apps first so it is also a proof of that nothing really should break, but as always if you are using a trial version it is the time to check and test everything. Would be good also to simply ask the vendor :)

You can read more about DC licenses here

<https://confluence.atlassian.com/adminjiraserver/license-compatibility-938846888.html>

<https://confluence.atlassian.com/enterprise/upgrading-server-apps-when-you-migrate-to-data-center-998660310.html>

Overall of course if Cloud for you was not an option to think about moving to DC (non-clustered).

comments: author: Anthony A
body: Thanks for the response.

Interestingly I have a server version of the app using a DC trial license, per the vendors suggestion. I did ask them specifically about the DC license on server and they suggested I go to Atlassian.

There is a warning (below)![DC license on server app.png](https://community.atlassian.com/t5/image/serverpage/image-id/283682i9A62F91233B63439/image-size/large?v=v2&px=999 "DC license on server app.png")

App seems to be fully functional - I will reach back out to the vendor and see if there is anything further they can give me.

My guess it will work. My concern is that Atlassian has something built in there that disables it after a prolonged period of the mismatch.


Tags: confluence-server

server
Confluence page bug when using a table in it
Asked by olga.filipovich:

Hello.

I have some bug in Confluence pages that have a table. When I try to edit some table, it starts blinking and I can't do anything: I can't add a macro (neither the date macro through // nor any other macro), and I also can't edit the table in any way (for example, delete a table row, paint a row/column, etc.).

Clearing cookies and cache does not solve my problem.

Can you please help me and explain how I can fix this bug?

Thank you!


Answers:
author: Dan Breyen
body: Hi [@olga.filipovich](/t5/user/viewprofilepage/user-id/5328326) welcome to the community! I found an old issue on Atlassian's Jira page that looks like this issue: [CONFCLOUD-70575](https://jira.atlassian.com/browse/CONFCLOUD-70575)

It was closed due to lack of interest.

I'm wondering if it has to do with the new vs old editor. Or different browsers. Is it just you that gets the issue, or can someone else get the same thing when they try to edit the page. Could it be the browser? Have you tried Chrome vs Edge?

It would probably be worth contacting support (support.atlassian.com/contact) and get their feedback. Certainly mention the above ticket.

Hope that helps.


author: Rory Baker
body: Hi [@olga.filipovich](/t5/user/viewprofilepage/user-id/5328326) - I'm Rory, a Product Manager from the editor team. Sorry to hear you are having issues editing your table.

If there are any further details you can share regarding this issue (e.g. steps to replicate it) please would you be able to email me at rbaker@atlassian.com so that my team and I can help to investigate it.

Thanks,

Rory


Tags: cloud

confluence-cloud
WebDav connection settings from Windows Explorer
Asked by morimoto kiyotaka:

I have the following settings, but it says "Network name not found".  

Are the parameters incorrect?  
net use w: <http://tenda-itech.atlassian.net/plugins/servlet/confluence/default>  


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

WebDav is not available on Cloud systems. I'm afraid you'll have to find an alternative way to do what you are trying to do.


Tags: cloud

confluence-cloud
Expanding tables in Confluence
Asked by Kev Jenkins:

I'm unable to expand new tables I add to a page.   

I can not decrease and expand the width of existing tables added weeks and months ago.

Has the functionality been removed?


Answers:
author: Barbara Szczesniak
body: [@Kev Jenkins](/t5/user/viewprofilepage/user-id/5328237) This is a new feature that was rolled out recently. Refer to:

* the Confluence section of the most recent release notes (<https://confluence.atlassian.com/cloud/blog/2023/09/atlassian-cloud-changes-sep-18-to-sep-25-2023#AtlassianCloudchangesSep18toSep25,2023-confluence> ).
* This article: <https://community.atlassian.com/t5/Confluence-articles/Resize-Confluence-tables-to-any-width/ba-p/2483925>


author: Tim Kopperud
body: Hi [@Kev Jenkins](/t5/user/viewprofilepage/user-id/5328237)

Great.

It seems your site have already been part of the rollout regarding the feature described in [CONFCLOUD-67748](https://jira.atlassian.com/browse/CONFCLOUD-67748). I currently have both the old and the new table resizing method, depending on the site.

![NewTable.png](https://community.atlassian.com/t5/image/serverpage/image-id/283483i33AFBF0BCFA962AB/image-size/large?v=v2&px=999 "NewTable.png")![OldTable.png](https://community.atlassian.com/t5/image/serverpage/image-id/283484i4B4A8E35C07252AF/image-size/large?v=v2&px=999 "OldTable.png")

TimK


author: Tim Kopperud
body: Hi [@Kev Jenkins](/t5/user/viewprofilepage/user-id/5328237)

There are three widths currently supported.

In edit page mode, you can select the table and in the upper right corner you see an icon displaying two arrows. This will toggle through those three widths.

You might also have a look at [Solved: In Confluence Cloud is there a way to set a fixed ... (atlassian.com)](https://community.atlassian.com/t5/Confluence-Cloud-questions/In-Confluence-Cloud-is-there-a-way-to-set-a-fixed-width-for-a/qaq-p/1282548) which includes a few interesting links. E.g., to this request about custom width [CONFCLOUD-67748.](https://jira.atlassian.com/browse/CONFCLOUD-67748)

TimK

comments: author: Kev Jenkins
body: Hi Tim

It looks like the functionality has now changed. On my instance the two arrows icon has disappeared and I now need to use the line at the side of the table. Example below.   

I only found this after posting about the issue.

<br />

<br />

![Screenshot 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/283463i03B16EACE3E2CFBD/image-size/large?v=v2&px=999 "Screenshot 1.PNG")


Tags: cloud

confluence-cloud
Why does "Delete Page Tree" say "This page tree contains about 11 pages." but I see none?
Asked by bbaukema:

Trying "Delete Page Tree" it says "This page tree contains about 11 pages. " but when I try the "Child Dispay" or "Page Tree" macros neither show any pages.

How can I find the 11 pages it would delete?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@bbaukema](/t5/user/viewprofilepage/user-id/5328132) and welcome,

please check on the trash of your space. Probably there are some delete pages (children of your page) that in theory could be restored.

Hope this helps,

Fabio

comments: author: bbaukema
body: Unfortunately, I am not a 'Space Admin' so I can't see, but presumably that's it?


Tags: cloud

confluence-cloud
How to send automatic emails at a specific time every day with the daily published page ?
Asked by ayan_chaudhuri:

I need a way so that I can send the daily updates automatically in email at say 8:30 pm every day.


Answers:
author: Aron Gombas _Midori_
body: I do the same by configuring the following [custom notification](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes):

![Confluence (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/283447iD11841E6948CCF91/image-size/large?v=v2&px=999 "Confluence (1).png")

As you see, at 01:00AM it sends me all the pages that were modified during the previous day and uses a custom notification email template (custom subject so that I can use a Gmail rule to move this to its own category). All the details, like schedule, the query that collects the pages, email template and recipients are configurable!

*(Discl. it is implemented with the paid and supported [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) app developed by our team. Free for 10 users.)*


Tags: cloud

confluence-cloud
How to list which spaces a user can access
Asked by Testaccount Patrick Alexander:

Hi There,

i need an option to see which spaces a user can access. I found this articel for server/dc instances. But what about cloud?

<https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-user-can-access-321258272.html>

Greetings

Patrick


Answers:
author: Mahesh Shinde
body: Hi [@Testaccount Patrick Alexander](/t5/user/viewprofilepage/user-id/5103050)

As of now this is not available in Cloud, there is feature request where you can vote for it so that Atlassian will take action based on the requirement from users count.

<https://jira.atlassian.com/browse/CONFCLOUD-42853>

<https://jira.atlassian.com/browse/CONFCLOUD-74405>

Regards,

Mahesh Shinde


Tags: cloud

confluence-cloud
How to Automate Jira data into Confluence page automatically
Asked by kedar:

Hi Everyone,

We had automation rule like when ever issue created with Epic issue type it wil create Page in confluence with issue key summary.

Now I want to have that created issue data to reflect on the same created confluence page automatically any possibility if possible it should be in hirerachy level like Epic\<story\< subtask.

Thanks,

Kedar P


Answers:
author: Thibaut Subra _Elements_
body: Hello [@kedar](/t5/user/viewprofilepage/user-id/1141837)

If I understand correctly, after the page is created with your Automation, you want to inject data in this newly created Confluence page, from the source and children?

If this is what you're looking for, I suggest using our application [Publish](https://marketplace.atlassian.com/apps/1225519/elements-publish-create-confluence-pages-from-jira-issues?tab=overview&hosting=cloud&utm_source=community&utm_medium=forum&utm_campaign=question-2490893), it will surely help you with that. It [integrates with Automation](https://doc.elements-apps.com/publish-to-confluence/how-to/create-confluence-pages-with-automation?utm_source=community&utm_medium=forum&utm_campaign=question-2490893), and you can :

* insert any Jira issue data in the Confluence page (from the source issue, the parent or its children), *including the Confluence page title*
* use **any Confluence template** you need or design the page yourself
* automatically link the page to the issue
* automatically copy attachments from Jira to Confluence
* and more

The app is free for 30 days, (and stays free if your instance is under 10 users), so feel free to give it a try.

I'll be glad to help!

Regards

Thibaut

comments: author: kedar
body: Hi Thibault,

I already have the automation for jira in that I created rule stating that when ever the issue created with issue type = epic then confluence page will get created with same issue key .

Here what I want to have my created issue data in confluence page by the same time


author: Thibaut Subra _Elements_
body: Well, there is no easy way to do it with Automation only. You can use a web request and fill your page with custom datas, something like:

![Capture d?e?cran 2023-09-05 a? 15.28.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/278882i4941B2E8555850F0/image-size/large?v=v2&px=999 "Capture d?e?cran 2023-09-05 a? 15.28.05.png")

I don't know if you're willing to use third-party applications but, with Publish, that's exactly what you can do by triggering a recipe with Automation and publish all data you need from issues directly into your Confluence page (by the same time of course).


author: kedar
body: Hi Thibault,

I tried but getting attached error please review.


author: kedar
body: ![Screenshot_2023-09-28-16-06-18-10_92460851df6f172a4592fca41cc2d2e6.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/283514i1F235937AA7F709D/image-size/large?v=v2&px=999 "Screenshot_2023-09-28-16-06-18-10_92460851df6f172a4592fca41cc2d2e6.jpg")


author: kedar
body: Any update


Tags: confluence-server

server
Copy Confluence pages to SharePoint using SharePoint Connector for Confluence
Asked by Nick Lush:

Using SharePoint Connector for Confluence is there a way to copy a confluence page to SharePoint (cloud) and is it possible to keep the two in sync?

My goal is to "push" confluence pages to a SharePoint team site for added visibility for internal stakeholders.


Answers:
author: Lorenzo Manfredini
body: Hi [@Nick Lush](/t5/user/viewprofilepage/user-id/4872259),  

I am part of the product support at Communardo.

If you have further questions about the add-on or if you want us to show you a tailored demo based on your curiosities, do not hesitate to contact us through our [support channel](https://communardo.atlassian.net/servicedesk/customer/portal/4).

Here is the start page of the [product documentation](https://communardo-products.atlassian.net/wiki/spaces/SPONLINE/overview).  

Best regards,  
Lorenzo  
Communardo


author: Mahesh Shinde
body: Hi [@Nick Lush](/t5/user/viewprofilepage/user-id/4872259)

You can refer the below article, I hope this will solve your issue.

<https://communardo-products.atlassian.net/wiki/spaces/SPONLINE/pages/9011471/SharePoint+Embed+Confluence+Cloud+page+Cloud>

Please, let me know if you have any questions.

Regards,

Mahesh Shinde


Tags: cloud

confluence-cloud
How to upload a video as a link not a thumbnail?
Asked by Aura Hill:

Hi all, I have an MP4 file I want to upload to a Confluence page, but I want it to display as a link rather than a large video player that you can watch on the page.

Confluence documentation says " As with all file types, when you insert an audio or video file you'll have the option to display it as a thumbnail or as a link on your page." but I don't see that option when I upload the video to the page. I need to host the video in Confluence, not anywhere else like YouTube.

Has anyone been able to display a MP4 file as a link?

Thanks,

Aura


Answers:
author: Barbara Szczesniak
body: [@Aura Hill](/t5/user/viewprofilepage/user-id/5121194) If the video is attached to the page, I believe you can:

1. Open the File Attachments page
2. Right-click the video file in the **Name** column and select **Copy Link Address**
3. Return to edit mode on the page and insert a link to this copied URL

I haven't tried this myself, so I'm not sure how this affects playing the video when you click the link.

If this doesn't work for you (or if it does) or you have further questions, please respond here.

comments: author: Aura Hill
body: Thank you, this worked for me. Unfortunately, it does affect playing the video. When I click the link, the video file automatically downloads and then has be opened to play, so not an ideal solution. But visually, it works.


author: Chris
body: Just paste a Weblink (Chain-Symbol -\> Weblink) and copy the URL (right-klick the video/picture -\> copy Video-Link) before that.

comments: author: Aura Hill
body: Thanks Chris, this method worked as well. However, still resulted in the downloading issue.


author: Craig Nodwell
body: Hi [@Aura Hill](/t5/user/viewprofilepage/user-id/5121194) how are you attaching the video to the page? Is it using the attachments macro? Are you uploading in Edit mode?

comments: author: Chris
body: .


author: Aura Hill
body: I'm uploading in Edit mode. I have a list of resources, 2 are links, 1 is a PowerPoint file and 1 is this video file. I would like the video file to blend in with the list, so I don't want to use the Attachments macro.


author: Craig Nodwell
body: If you don't want the download action, you could publish the video as a video onto another page and in the page you wish to only show a link point the link to the video page.


Tags: cloud

confluence-cloud
What data does Microsoft OneDrive for Business macro stores on AWS infrasturcture?
Asked by Smit Bhatt:

I was looking at enabling Microsoft OneDrive for Business macro. When I went through this link <https://support.atlassian.com/confluence-cloud/docs/insert-the-microsoft-onedrive-for-business-macro/> it mentions that "data is stored in Postgres databases in Amazon's cloud offering, Amazon Web Services (AWS), which is protected by username/password credentials." it doesn't clarify exactly which data is stored and if that AWS belongs to whom?


Answers:
author: marc -Collabello--Phase Locked-
body: For a specific list of data stored, you'd need to contact Atlassian directly.

However the AWS account is managed by Atlassian and belongs to them.


Tags: cloud

confluence-cloud
Counting the number of sprints
Asked by Justin Gong:

Hello,

Is there a way to find the number of sprints a given issue has?

My ultimate goal is to automatically set Start date and Due date for an issue depending on the Sprint start date and sprint end date. But for issues that have taken or will take more than one sprint to complete, I'd like to maintain the start date and only change the due date.

My thought process is to create an automation as follows:

**Trigger:**Value added for Sprint field

**If** the number of sprints is 1, then copy sprint start date and end date to Start date and Due date

**If else,** the number of sprints is \>1, then don't copy and change start date, copy and change Due date


Answers:
author: Kseniia Trushnikova
body: Hi [@Justin Gong](/t5/user/viewprofilepage/user-id/5045130),

Use the smart value {{issue.sprint.size}} to check how many sprints the issue has. Here's the example of the rule:

![Example Rule.png](https://community.atlassian.com/t5/image/serverpage/image-id/283456i6E71718A51BF11A8/image-size/large?v=v2&px=999 "Example Rule.png")

Hope it helps.

comments: author: Justin Gong
body: This works. Thank you!

On a related note, I am trying to learn/familiarize myself on how to use smart values, but don't really like how it's broken down on [Atlassian pages](https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/) that cover this. For example, I tried looking for a field like what you provided, but wasn't able to find it.

Is there another space/page that perhaps has a list of all of the smart values that I can refer to?


author: Kseniia Trushnikova
body: [@Justin Gong](/t5/user/viewprofilepage/user-id/5045130), yes, using Automation can make one feel like an explorer ?

Since the field Sprint is a list field please use this page to find all the smart values available for lists: <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-lists/>


author: Justin Gong
body: Thanks [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830)

Would you be able to explain why jiradate is needed at the Edit Issue step? Why wouldn't {{issue.sprint.startDate}} be sufficient?


Tags: cloud

confluence-cloud