youngmon/atlassian-qna huggingface dataset:
I can no longer run server I dont need to upgrade
Asked by grzegorz_stencel:

My licence has expired but I dont need to upgrade I just want old server to be running which was stated when I have boughht licence that its for 1 year for support and upgrade but now server wont go up as there is screen

##### License Inconsistency: Confluence support and upgrades for your current license have expired. {#toc-hId-1261020667}

You'll need to supply a valid license key. Confluence can't start without this.  
If you have a new license, please enter it on this [page](https://confluence.anthesisgroup.com/fixonly/fixlicense.action) and restart.


Answers:
author: Vasiliy Zverev
body: Dear Grzegorz,

Are you sure, that you use version which was published until end of your licence?

I mean, if your licence expired 01 yan 2019 it means that you can not use for versions published after this date?

Could you provide end date of licence and version of Confluence?

Best regards,

Vasiliy.

comments: author: grzegorz_stencel
body: Thanks for reply!

31 Oct 2018

Ah gotcha it was working fine till restart. So I guess it has upgrated to the new version and now it complains because of that. (I run atlassian stack through rancher in docker containers so I guess they autoupdate on restart probably using :latest tag there) .

Is there any way to check to what version of confluence my licence was eligible?


author: Vasiliy Zverev
body: Here is information about releases: <https://confluence.atlassian.com/doc/confluence-release-notes-327.html>

Try to start with it.
Confluence HTTP Status 503 ? Service Unavailable by adding a comala workflow to a space
Asked by Oliver Kubon:

Hey, I have a problem to add a global workflow from comala workflows to a space.

If I press the buttom "Add worfklow" in a space only a white window appears. ![Bildschirmfoto 2018-12-13 um 11.43.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/40203i71A054EDEB4A228D/image-dimensions/492x257?v=v2 "Bildschirmfoto 2018-12-13 um 11.43.22.png")

If I look into the frame source code you can see this:

![Bildschirmfoto 2018-12-13 um 11.35.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/40206i02F562307706349F/image-size/large?v=v2&px=999 "Bildschirmfoto 2018-12-13 um 11.35.38.png")

As you can see there are two links and if you click on it a new tab opens and you'll see this:

![Bildschirmfoto 2018-12-13 um 11.33.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/40205i6DE93E03B63B1FAA/image-dimensions/709x169?v=v2 "Bildschirmfoto 2018-12-13 um 11.33.51.png")

Has anyone ever had this problem?

**System Versions:**

**Comala Workflows 5.9.0**

**Confluence 6.11.2**


Answers:
author: Goriana Ivanova
body: Hi Oliver,

Sorry about this issue! We are not able to reproduce the issue at our end. Can you please open a support ticket at <https://comalatech.jira.com/servicedesk/customer/portal/1> or by email to [support@comalatech.com](mailto:support@comalatech.com) . Please provide the Confluence log file in the ticket so we can investigate.

Sorry for the inconvenience!

Regards,

Goriana


author: Caroline Adams
body: Hi Oliver,

Thanks for letting us know about this issue. We're looking into it and will let you know once we have an update.

Sorry for the inconvenience.


Tags: comala

workflow
Roadmap Macro is buggy and the content is not editable
Asked by Auke Visman:

Since a week I noticed in Firefox that the text in the bars are gone. In Chrome the text is visible.

- In both Chrome \& FireFox the bars in the Roadmap Macro are not editable. You can add bars but not edit them.  
- The width of the macro, when you edit it, is now full-width.  

Hopefully this is a bug during improvements, but a pain to have.


Answers:
author: Stephen Sifers
body: Hello Auke,

The issue you're reported does look to be a reported defect in the product. You can find more about the bug report at [CONFCLOUD-59008](https://jira.atlassian.com/browse/CONFCLOUD-59008). We would suggest you vote and watch this issue to receive future updates on its status. I will also link this post as a reported confirmation of the issue.

Regards,  
Stephen Sifers


author: Heather Hammack
body: I'm having the same problem. Frustrating. Going to try installing in Edge browser and see....


Tags: cloud

confluence-cloud

macro

roadmap
Subscribe to a calendar
Asked by Petro:

Hi!

I need to make an automatic subscription to the calendar of the team for all users of Confluence

<br />

Any idea how to do this?


Answers:
author: Shannon S
body: Hi Petro,

The users will need to manually watch the calendar, or watch a space, and it will automatically have them watching all calendars in the space.

* [Watch a Calendar](https://confluence.atlassian.com/teamcal/watch-a-calendar-247070749.html)

We have a feature request below for what you are requesting:

* [CONFSERVER-51223](https://jira.atlassian.com/browse/CONFSERVER-51223)

Please vote on it and comment with your usage case to help consider it for future releases.

I've read that you might be able to control watchers using an add-on, such as [Calendar Insights](https://marketplace.atlassian.com/apps/1214913/calendar-insights?hosting=server&tab=overview&_ga=2.13972663.1616954869.1545311818-372196427.1536227950), so maybe you can have a look at that.

Let me know if you have any further questions.

Regards,

Shannon


Tags: confluence-server

server

team-calendars-for-confluence
Asterisk can't be displayed in search results
Asked by CMJIRA:

Hi?

I searched for the pages in the search bar of confluence,and I found the asterisks could not be displayed normally in the search results.How do I resolve this problem?

In the page:

![in the page.jpg](/t5/image/serverpage/image-id/40193iB5342B605DF19386/image-dimensions/594x199?v=v2 "in the page.jpg")

In search results:

![in search results.jpg](/t5/image/serverpage/image-id/40194i5EBB96EE3A55FD8D/image-dimensions/629x317?v=v2 "in search results.jpg")


Answers:
author: Stephen Sifers
body: Hello,

The use of \*(asterisk) within a search is considered a wildcard character, along with the use of ?(question mark). These characters by design will not display with a search results as they are wildcards. You can find more about wildcard searching within [Confluence Search Syntax](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html#ConfluenceSearchSyntax-Wildcardsearches).

There is a feature request to allow for searching of special characters to include asterisk and question mark. You can find more within the feature request [CONFSERVER-3036](https://jira.atlassian.com/browse/CONFSERVER-3036) (server) and [CONFCLOUD-3036](https://jira.atlassian.com/browse/CONFCLOUD-3036) (cloud). We would suggest you vote and watch the feature request that pertains to your issue so you may receive future updates on its status.

I hope this clarifies the abilities of search using special characters along with the future requests available for this issue.

Regards,  
Stephen Sifers

comments: author: CMJIRA
body: Hello,

Thank you for your reply.Your answer made me clearly understand the cause of this problem.I hope this issue will be raised to bug level to fixed but not just a feature request.Because it has seriously affected the accuracy of search results. Originally,I could directly copy the content from the search results,but now I have to click into the page to double check the search result and confirm the content is right or not.

I do hope that you will pay attention to my suggestion.
Embed Jira Collector Form in Confluence without enabling HTML Macro?
Asked by Benjamin Dorsey:

We hope to embed a Jira Collector Form in Confluence without enabling the HTML Macro. Is there a way to do this?


Answers:
author: Diego
body: Hello there Benjamin!  
Other users had similar questions here in our Community. Maybe you can take a look here:

**[Embedding the Jira Collector form in Confluence](https://community.atlassian.com/t5/Jira-questions/Embedding-the-JIRA-Collector-form-in-Confluence/qaq-p/287841)**


Tags: confluence-server

server
How can I connect Jira with Confluence?
Asked by LDCCVision:

I can't connect Jira with Confluence because of following problem.![q1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/40186i3B77FDEE66C82AA7/image-dimensions/561x283?v=v2 "q1.PNG")![q2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/40185iCEE7CFB1FDD4D3E4/image-dimensions/560x270?v=v2 "q2.PNG")


Answers:
author: Nic Brough -Adaptavist-
body: I am sorry to say most of us here do not speak Korean - could you translate the text in the yellow box for us? (obscure or leave out any server details if you want, we're interested in the error text, not your exact settings)

comments: author: LDCCVision
body: The error message is:

Please enter a valid URL // first picture

Configuration error // second picture

Thank you.


author: Nic Brough -Adaptavist-
body: Ah, ok. That means what it says - the urls you are giving it for your other servers are not valid urls.


author: LDCCVision
body: but, I gave valid urls....

Isn't there other solution?


author: Nic Brough -Adaptavist-
body: I am sorry, I was not clear. The urls are valid, but it also means that the server on the other end of the url needs to respond to it. The servers you have given it do not appear to be reachable from the server you are configuring.


Tags: jira-software
install error caused in my own host
Asked by lali bird:

hi,

**System environment?**

linux : CentOS Linux 7.5 , 2 cpu core, 4G memory

mysql: Ver 14.14 Distrib 5.7.24, for Linux (x86_64) using EditLine wrapper

confluence? 6.12.1

**error information:**

**1. in the step of setup my own database, a few minutes later, an error occurred.**

![image.png](/t5/image/serverpage/image-id/40167iC0DB15560B45BD76/image-size/large?v=v2&px=999 "image.png")

**2. refresh the page, another error occurred.**

![image.png](/t5/image/serverpage/image-id/40168iCDDE5847BDD08D3A/image-size/large?v=v2&px=999 "image.png")

**Type** Exception Report

**Message** Unable to register MBean \[com.atlassian.confluence.jmx.TaskQueueWrapper@725607a4\] with key 'Confluence:name=MailTaskQueue'; nested exception is javax.management.InstanceAlreadyExistsException: Confluence:name=MailTaskQueue

**Description** The server encountered an unexpected condition that prevented it from fulfilling the request.

**Exception**

```
org.springframework.jmx.export.UnableToRegisterMBeanException: Unable to register MBean [com.atlassian.confluence.jmx.TaskQueueWrapper@725607a4] with key 'Confluence:name=MailTaskQueue'; nested exception is javax.management.InstanceAlreadyExistsException: Confluence:name=MailTaskQueue	org.springframework.jmx.export.MBeanExporter.registerBeanNameOrInstance(MBeanExporter.java:625)




```

I have tried many times? anybody have the same phenomenon? and how to fix it? thank you very much?


Answers:
author: Nic Brough -Adaptavist-
body: Start by trying <https://confluence.atlassian.com/confkb/unable-to-start-confluence-due-to-jmx-182158269.html>

comments: author: lali bird
body: hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) I have try the resolution of *"place jmxContext.xml in your \<confluence-install\>/confluence/WEB-INF/classes folder"* at first, remove all data and drop the database , then reinstall the confluence, download the jmxContext,xml and do it as the follows, but it don't work.


author: Nic Brough -Adaptavist-
body: I'm afraid "it don't work" is useless as a problem description. For all we know from that, there could be a large penguin chewing your network cables. What is the actual error?


author: Yoga Reddy {Appfire}
body: Hi [@lali bird](/t5/user/viewprofilepage/user-id/2427676)

The following is the similar question answered please follow this [article](https://community.atlassian.com/t5/Confluence-questions/Confluence-6-7-3-Initial-setup-Failed-with-500-error/qaq-p/819289) and let us know.  

<br />

Thanks

Yoga

comments: author: lali bird
body: thank you [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173) , the article you noted above can solve the second issue , but i have no idea what cause the "504 Gateway Timeout" error in the first step. may be another host port i need open more , except 8090, 8080, 80
What time zone is displayed by the Recently Updated macro?
Asked by Cheryl Lea:

Our server is in Atlanta, GA (Eastern Time Zone). Some of our users in Germany discovered the time being displayed by recently updated pages in the macro is before their actual work hours. Is the time being displayed where the server is, or should it display the time zone of the user?


Answers:
author: Ismael Jimoh
body: Confluence should take the Java time of the aerver it is installed on. Hence the server time.


Tags: confluence-server

server
Is there a way to count the number of open comments in each page?
Asked by Feng Wei:

We are using Confluence as a coloration tool, there are a lot of comments in each page, I want to create a summary page to list the number of open comments in each page. Is there a way to do it?


Answers:
author: CelesteCS
body: Hi [@Feng Wei](/t5/user/viewprofilepage/user-id/2432923),

You may have a look at the [CelesteCS Reporting for Confluence](https://marketplace.atlassian.com/apps/1229245/celestecs-reporting-for-confluence) plug-in by following the example '[Report on Confluence pages](https://celestecs.com/support/documentation/reporting/example-creating-report-on-confluence-pages)'. This example describes how to build a table with the needed pages' information, including the number of subpages. You may update the example to show the number of comments instead of the number of subpages.

Here is how it looks like:

![Step_Result.png](https://community.atlassian.com/t5/image/serverpage/image-id/243604i5A8FFD427AF696E7/image-dimensions/468x300?v=v2 "Step_Result.png")

I'm a developer for CelesteCS, thus you may contact me directly regarding any questions on this plug-in.

Thanks!


author: Thomas Deiler
body: Dear [@Feng Wei](/t5/user/viewprofilepage/user-id/2432923),

if there is not already a plugin available, you can write your own [macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html).

So long

Thomas
View un-used pages in confluence cloud in the past 6 month
Asked by Jira Admin:

Hello, I am looking to review pages in cloud confluence that have not been used in last 6 months, so I can either archive them or ask users to update them.

Thank you,

Luda


Answers:
author: Ismael Jimoh
body: Hi Luda,

The above could be difficult. A viewed page which is not edited is considered used but I don't know if you can filter for pages that have not been viewd in Confluence.

I say check this first else there's no easy way.

comments: author: Jira Admin
body: Thank you for the info Ismael. Pages that are not visited would also consider, probably just edit can be the way, ill check.

Thank you, again.

Luda


Tags: cloud

confluence-cloud
Can't stop receiving emails when someone likes one of my pages
Asked by Mike Buchanan:

I'm on Confluence 6.6.1. I have many pages which I have authored and I can't find a way to turn off the email notifications when someone likes a page. I have unchecked all the email settings in my personal profile and have also stopped watching the pages. I still receive emails for those pages when someone likes it. What am I missing?

Thank you for any help in this!


Answers:
author: Scott Theus
body: Hi [@Mike Buchanan](/t5/user/viewprofilepage/user-id/620908),

There was a conversation here around the "Likes" notification a while ago...here is a link:

<https://community.atlassian.com/t5/Confluence-questions/disable-like-button/qaq-p/90327>

I'm able to disable them in my Cloud version, and I found this document as well:

<https://confluence.atlassian.com/doc/likes-and-popular-content-278695530.html?_ga=2.123538571.1864713660.1544447422-1713673472.1533143156>

That article is for 6.1.3, so there may have been changes between then and 6.6.1. Let us know if this info doesn't help, I'll keep digging.

-Scott

comments: author: Mike Buchanan
body: Thanks Scott, the second link had the answer I needed. Although I had tried the first suggestion on that page, I had not tried the 2nd -

* Go to `<your confluence URL>/plugins/likes/view-notifications.action`

`That one worked!`


Tags: confluence-server
Is there a tool to create an address list in a Conflucence space ?
Asked by M?lody:

We are looking for a directory tool to list all our partners, their contact (phone, email, ...), their skills, and projects. We need a tool which allows us to filter the results according to criterias when we are looking for a contact with a specific skill.

Is there a tool (like TalentSoft for instance) we can integrate to Confluence to do this ?

Thank you


Answers:
author: Bastian Stehmann
body: Hi [@M?lody](/t5/user/viewprofilepage/user-id/2432224),

Welcome to the community.

I don't know an app for this, but maybe you can achieve this with using page properties and a page properties report.

Create an template that contains page properties with all that information you need.

Then create a page for each contact.

For your reporting/filtering use the page properties report then.

comments: author: M?lody
body: Hi [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496)

Thank you for your answer !

We will try this


Tags: confluence-app

integration
support whitelist in confluence cloud?
Asked by Julio H.:

I want to know if is possible (as in bitbucket allready have) IP whitelisting as access controls


Answers:
author: Stephen Sifers
body: Hello Julio,

The ability to whitelist IPs within Confluence Cloud is not presently a feature (at the time of this post). There is a feature request for cloud to allow for this. You can find more within the feature request at [CLOUD-2636](https://jira.atlassian.com/browse/CLOUD-2636). We would suggest you vote and watch this feature request to receive future updates on its status.

I hope this clarifies the functionality of whitelisting IPs within Confluence Cloud.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Layout button does not appear in the toolbar of my page
Asked by Sheldon Lee Wen:

I have a page that when I edit it, the toolbar button for the page layout cannot be found. How can I find it or access it?


Answers:
author: Stephen Sifers
body: Hello Sheldon,

Without seeing what the issue is you are experiencing it will make it difficult to find the cause. With this said, the first thing that comes to mind is the follow out of the new Editing Improvement within Confluence. You can find more about those improvement at [Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html) (please note that these will only impact Cloud users.)

There are rollout dates posted within that page above, as of the date of this post they are (These dates are subject to change, please check the link above to ensure you have the most accurate dates);
>
> Rollout updates {#toc-hId-1850565025}
> -------------------------------------
>
> **We're constantly adding new features and improvements to the experience. To minimize disturbances, we roll changes out gradually, so you may not see them on your site until a few weeks after these dates.**
>
> 17 Dec 2018: A very small percentage of you who don't use the currently unsupported features will see this roll out to all your pages, new and old.
>
> If any older pages do contain unsupported content, they'll open up in the old editor and you'll be able to edit and publish them as per usual.
>
> 19 Jun 2018 : Updates start rolling out to new meeting notes (doesn't affect existing ones).
>
> 19 Feb 2018 : Updates start rolling out to new blog posts (doesn't affect existing ones).

If this is not the issue, can you please provide screenshots as to what you're seeing so we may find out what the cause is?

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
No access to imported space
Asked by Mirko Kuhr:

Hi,

I have just imported a complete space from an external partner into the company's own Confluence (XML import). The import was apparently successful. As an admin, I can see that the individual pages have been imported - but I can't open them.  

Under "Permissions" \> "Restricted Pages" I see that the pages for the view of "Former Users" are restricted. If I want to edit the restrictions, I get the following message:  
\[...\]  
You do not have permission to view this page  

Press the "Request Access" button and we will find someone who can give you access.  
\[...\]  

When I click on "Request access" I get a message that the request was not successful. I should contact the area administrator. However, he cannot access the page either.  

Can anyone say what I did wrong?  

Best,  
Mirko


Answers:
author: Brant Schroeder
body: Mirko,

Please ensure that your account is listed in the spaces permission page and has admin access. If you have been added to the space as an admin then you should be able to edit restrictions. Also was the space provided by the partner coming from a cloud instance of confluence?


Tags: cloud

confluence-cloud
Custom login screen of Customer portal
Asked by Luk?? Egrmaier:

Hello,  

we want to change the default JIRA Service Desk login screen to the Customer Portal to our own custom login screen form that will be used for our customers of a specific JIRA Service Desk project. (Different names of columns, layout, etc.)  

In which folder and file is it possible to make these changes? We want also to change colours and add our logo, so is there a CSS file for these changes?

We found some template in the jira-servicedesk-3.16.0-REL-0008.jar file, but it was just a template.

We found some topics on how/what to edit it, but always for a older version of JIRA.

<br />

Also, is it possible to customize our Confluence page? This time maybe just colours, but it would be great to make other changes.  

We are using JIRA Service Desk 3.16.0 installed on our own server.

Thank you for your answers.


Answers:
author: Susheela Kushwaha
body: Hi Lukas,

Were you able to find any solution to your requirement? I am looking for exact same functionality but the link mentioned in above comment is not much helpful.

comments: author: Luk?? Egrmaier
body: Hello,

at the end we went to a completely different solution, but I roughly remember that newer versions of Jira allowed to, at least, add custom CSS classes to the login screens and customer panel in some sort of settings.

But I am no longer maintaining our Jira, so can't tell where exactly is this favourite.

Or you can use some plugins or theme add-ons for Jira.


author: Meg Holbrook
body: Hello and welcome to the community!

Here is a page that will guide you to some customization resources:

<https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal>

There is no good front end editor available, but if you would like something easier than editing source code, I'd recommedn checking out some of the add ons mentioned.


Tags: jira-service-desk

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