youngmon/atlassian-qna huggingface dataset:
How to hide archived components on the plan
Asked by Kerry Campbell:

It appears that in order to not show a component on the Plan view as an option to add to an issue the component has to be deleted. I really just want to be able to select from active components on the plan. Since we have 30+ archived ones its a lot to scroll through.

Has anyone figured out a way around this?


Answers:
author: Dave
body: Hi,

I noticed that we had a similar issue to this raised and thought I'd link it here for reference. This relates to deleted components, but I think it's relevant: <https://jira.atlassian.com/browse/JPOSERVER-2964>

Regards,

Dave


Tags: advanced-roadmaps

component
How to Connect Advanced Roadmaps to Assets from Asset and Inventory Manager,..
Asked by Jaylyn Brown:

currently there isnt a way to connect items in Advance roadmaps to other issues types outside of the original scope so i cannot plan asset use from asset in asset and inventory manager. Is there a way possibly using REST or groovy scrip to get around this?

thanks ahead of time!


Answers:
author: vivekbhati
body: Hi [@Jaylyn Brown](/t5/user/viewprofilepage/user-id/4196792) we're getting started on a similar journey. Would love to exchange notes if you were able to make progress with your use-case.  

//cheers


Tags: advanced-roadmaps

insight

server
What is the effect of ranking releases in the advanced roadmaps module
Asked by Ron Becker:

Hi,

I've a project in Jira with a lot of unreleased versions. This Jira project is used by several teams and the different teams assign issues to different versions. All the releases\\versions are included in a roadmap plan.

Now I see that it is possible to rank the releases in the roadmap plan (I can drag them up and down in the Release section). I was wondering what the impact is when reordering the releases.

See attachment.

![Releases in Roadmap.PNG](/t5/image/serverpage/image-id/122286i5B54DF76A5FAE0C0/image-size/large?v=v2&px=999 "Releases in Roadmap.PNG")


Answers:
author: chris.reyes
body: If you use auto-schedule, the rank of the releases among the teams will determine within that team what items are completed first along with rank of the individual items themselves.

comments: author: Ron Becker
body: Hi [@chris.reyes](/t5/user/viewprofilepage/user-id/3182988), not sure if I understand this. When looking at the releases list in the picture I've attached. Should I reverse the order? Should the release that needs to delivered first be positioned at the top of the release list?

Do you know if this is documented somewhere?


author: David Purdie
body: Hi

I stumbled across this today when trying to auto-schedule and think the documentation around this is missing.   

I think the Rank of the FixVersion is considered before the dates of the FixVersion. For example, if you have a January 2021 Release that is ranked lower than a December Release, auto-schedule will put stories into the December 2021 release.   

Something else I discovered on my instance is that Rank in Plans is higher rank at the bottom and lower rank at the top. When I ordered in this way, auto schedule worked and Releases still show up in JIRA in the top to bottom (correct) order.

It also seems that previous versions showed what had been used to derive the schedule but our version just shows the dates, release etc. to be updated but not the reasons behind it.

This stuff should be so much easier, I have spent hours trying to discover this out and better documentation would have definitely helped.


Tags: advanced-roadmaps

server
How do I Link an initiative to a theme
Asked by Kelly Hourigan:

I have both the theme and initiative issue types. I can't seem to find out the mechanics of connecting them. I thought I could go into the init and use the parent link but it doesn't find it.


Answers:
author: Joseph Chung Yin
body: [@Kelly Hourigan](/t5/user/viewprofilepage/user-id/4195285) -

Hi Kelly:

In the new AR, theme usage was phased out. You will need to switch your AR plan (New Improved UI) back to using the old "Live Plan" to utilize Theme.

Here is a reference found in Atlassian Communities Posting - <https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Are-Themes-available-in-Advanced-Roadmap/qaq-p/1470633>

Maybe Atlassian AR team will bring it back, it was a useful function.

Best, Joseph Chung Yin

Jira/JSD Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps
After installing Advance Roadmaps when I try to access the user permission it gives me error
Asked by AMS Rajesh Kanna:

Exception timestamp: 11:28:16 GMT+0530 (India Standard Time)  

<br />

<br />

===================  
=== Client Info ===  
===================  

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36  
Local time: Tue Dec 15 2020 11:28:23 GMT+0530 (India Standard Time)  

===============  
=== Request ===  
===============  

URL: /systempermissions/editor-nonpub.json?_=1608011896014  
Type: GET  
Status: 404  
Data: undefined  

===================  
=== System Info ===  
===================  

Plugin build: undefined


Answers:
author: Philo
body: same,too,hope to solve


Tags: advanced-roadmaps

server
Initiative allows sub task to be created
Asked by Vishal Biyani:

I have Advanced Roadmap and set-up Initiative on a level above Epic.

Is there a way i can prevent sub-tasks getting created under Initiative?

Can we prevent Initiative getting created under Epic via button "Create Issue in Epic"?


Answers:
author: Earl McCutcheon
body: Hello [@Vishal Biyani](/t5/user/viewprofilepage/user-id/4067742) ,

To prevent the creation of subtasks under an Initiative issue type, would be to create an initiative specific project that only contains the initiative issue type as described in the documentation ["Configuring hierarchy levels"](https://confluence.atlassian.com/advancedroadmapscloud/configuring-hierarchy-levels-998650959.html) under the section **"Ways to set up the initiative level in plans"**for Adding the initiative level to multiple projects, noting the setup is generally recommended for a cross-project organization it doubles with the use case you described:
> An issue can live in a single Jira Software project. However, if your organization is working on cross-project initiatives, you might find it useful to create a dedicated project that gives you a high-level view across different streams of work.

If you set up the initiative project with the initiative issue types only and no sub-task issue types then the subtasks will not be an available option for creation under the initiative.

However, the second request to preventing Initiative from getting created under Epic is a Bug we are tracking at the following links for both the cloud and server platform respectively, make sure to add yourself as a watcher to get updates on the status:

* <https://jira.atlassian.com/browse/JSWCLOUD-19128>
* <https://jira.atlassian.com/browse/JPOSERVER-2703>

There is a workaround mentioned on the Bug for how to identify the issues and correct via a bulk update that has both a parent Epic and are of an initiative issue type using the JQL:

```
issuetype = "initiative"  AND "Epic Link" is not EMPTY 
```

But one thing to keep in mind is that the filter will need to be regularly checked for additional issues that fall into this state by mistake, so an additional workaround to making tracking and identifying these is to save the above JQL as a filter and then set the filter to an issue filter macro on your dashboard so you are shown any issues that may need correction on login.

Regards,  
Earl

comments: author: Vishal Biyani
body: [@ear](/t5/user/viewprofilepage/user-id/1477461) - This is really helpful with such an elaborate answer. Thanks again


author: Fadoua
body: [@Vishal Biyani](/t5/user/viewprofilepage/user-id/4067742)

I think the scenario you are looking for is only available when you use SAFe and install the SAFe plugin for Jira.

Otherwise your issue types if you added them to your instance will be just like any other issue type "under" Epic

Best,

Fadoua


Tags: advanced-roadmaps

cloud

jira-software

jira-software-cloud
Does file deteled after my subscription ended?
Asked by empower quran:

My 14 days trial ended. Does all my files would be deleted?


Answers:
author: Brittany Joiner
body: [@empower quran](/t5/user/viewprofilepage/user-id/5529321) no you should still be able to access all the content on your boards! If you are over the 10 collaborator limit, then you won't be able to _edit_ the content, but you should still be able to view everything!

comments: author: Brittany Joiner
body: [@empower quran](/t5/user/viewprofilepage/user-id/5529321) feel free to accept this answer if it helped - that way folks who are looking for the same can see there is a solution in here!  


Tags: cloud

trello-cloud
?????????????
Asked by ?????:

????????????????????????????????????

??????????????????????????????????????????

????????????????????????????????????????????????????????


Answers:
author: Issey Tom
body: ???????????????

???????????????????????????????????????????????????????????????

??2????????????????

??7?1? 23?00??????????

?????7/1 23:00????????????

?????1/7 23:00????????????

comments: author: ?????
body: ????????????????????


author: J_ Sakurai
body: ?????????????????????

???? [Date formatting doesn't respect Language setting](https://jira.atlassian.com/browse/TRELLO-466) ??????????????????

??????????????????????????????????????????????????

??????????????? *Start watching this issue* ???????????????????????????????????????????????

comments: author: ???
body: ??????????????????????????????????????????????????????????AMPM??????????????

??????????????????????????????????????????...??????????????


author: ???
body: <https://jira.atlassian.com/issues/?jql=project%3DTRELLO%20AND%20type%3DBug%20AND%20statusCategory!%3DDone%20ORDER%20BY%20updated>  

??????????????????????????????...


author: Kazuma Konno
body: ?????????????????????????????


Tags: cloud

trello-cloud
Limit of observers
Asked by Daniela Maia:

Hello.

There is a limit of observers that I can invite for one of my trello boards?


Answers:
author: Brittany Joiner
body: [@Daniela Maia](/t5/user/viewprofilepage/user-id/5524538) no limit, but if any of the people you invite are part of more than one board in that same workspace, you'll be charged for them so just keep that in mind!


Tags: cloud

trello-cloud
??????
Asked by ????:

????????????????????????????????

??????????????????????

??????????????????????????????


Answers:
author: J_ Sakurai
body: ?????????????????????

???? [Date formatting doesn't respect Language setting](https://jira.atlassian.com/browse/TRELLO-466) ??????????????????

??????????????????????????????????????????????????

??????????????? *Start watching this issue* ???????????????????????????????????????????????

comments: author: ????
body: ??????????????????

?????????

?????????????????
Contrase?a del Team Gantt
Asked by Flor Mayela Guevara:

Como cambio la contrase?a del Team Gantt no la recuerdo? y no puedo ingresar a ver el cronograma


Answers:
author: Mutya A
body: > Translate:
>
> Team Gantt Password
>
> How do I change the Team Gantt password? I don't remember it? and I can't log in to see the schedule

Hi Flor!  

Are you referring to the [TeamGantt](https://trello.com/power-ups/5970d4298c14fdf691c95a76/teamgantt) Power-Up? If yes, as this is maintained by third-party software, we don't work directly with them, so any questions regarding these Power-Ups are best addressed by their own support team.

I highly recommend that you reach out to their support team by clicking **Contact Support** here: <https://trello.com/power-ups/5970d4298c14fdf691c95a76/teamgantt>

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: atlassian-accounts

cloud

not-applicable

trello-cloud
???????YYYY/MM/DD????MM/DD????????
Asked by ????:

?????????????????????

???????????????????

???????YYYY/MM/DD????MM/DD?????????????????


Answers:
author: J_ Sakurai
body: ?????????????????????

???? [Date formatting doesn't respect Language setting](https://jira.atlassian.com/browse/TRELLO-466) ??????????????????

??????????????????????????????????????????????????

??????????????? *Start watching this issue* ???????????????????????????????????????????????


Tags: cloud

trello-cloud
?rea de trabalho excluida
Asked by Hellen Almeida:

Boa tarde! Um contato conhecido foi hakeado e me removeu da minha ?rea de trabalho e de todos os meus quadros do trello (incluindo aqueles aos quais a pessoa n?o tinha acesso). Al?m disso, toda a minha ?rea de trabalho foi exclu?da. Por favor, podem me ajudar a recuperar? Ela n?o sabe dizer o que ocorreu, mas foi enquanto ela n?o usava o Trello e isso ocorreu com outros contatos dela.


Answers:
author: Lam
body: Hi [@Hellen Almeida](/t5/user/viewprofilepage/user-id/5529097) - Thank you for writing into the Community. While our team can't recover deleted data, I would strongly suggest following the steps in this guide to help secure your and your colleague's accounts: <https://support.atlassian.com/trello/docs/what-to-do-if-your-account-is-compromised/>


Tags: cloud

trello-cloud
"Export or Save" Trello project file to .mpp file format
Asked by Lisa Miller:

Is it possible to export or save a Trello file into Microsoft Project .mpp file format?


Answers:
author: Brittany Joiner
body: [@Lisa Miller](/t5/user/viewprofilepage/user-id/5529072) i don't know of a way to do that directly, but it looks like you can convert Excel files to mpp according to [microsoft support docs](https://support.microsoft.com/en-us/office/import-excel-data-into-project-cb3fb91a-ad05-4506-b0af-8aa8b2247119). And you can export a trello board to excel format via a bunch of power-ups, [Exports by Blue Cat](https://trello.com/power-ups/646c9004a20404e02facd050/exports-for-trello-by-blue-cat-csv-excel) is the one I'm most familiar with.

And if you go to the three dot menu on a board (top right corner), you can export to CSV

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331874iBEB838E9476A6B2E/image-size/large?v=v2&px=999 "image.png")

comments: author: Brittany Joiner
body: [@Lisa Miller](/t5/user/viewprofilepage/user-id/5529072) Feel free to accept this answer if it helped - that way folks who are looking for the same can see there is a solution in here!  


Tags: cloud

trello-cloud
Company account
Asked by Isha:

I need to create a trello company account where my entire employees can join .


Answers:
author: Brittany Joiner
body: [@Isha](/t5/user/viewprofilepage/user-id/5528933) sounds like you might need an enterprise account? You can [view the Trello pricing plans here](https://trello.com/pricing). Note that the domain level sign up is available in enterprise but requires minimum of 50 licenses. If you have less employees than that, you can create any non-enterprise workspace and invite people to join via a link (just go to the Workspace Members page)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331876iD2C827523C968D8F/image-size/large?v=v2&px=999 "image.png")

comments: author: Brittany Joiner
body: [@Isha](/t5/user/viewprofilepage/user-id/5528933) if this answer was helpful, can you accept the answer so other folks looking can find this? Thanks!


Tags: cloud

trello-cloud
Como faco pra disparar mensagem usando pluglead, pra disparar com nome, dentro do cartao?
Asked by Setor Lentes Cenor:

Esta configurado dentro do trello o numero de telefone, pra disparar a mensagem, s? que gostaria que chegasse com o nome que tem dentro do cart?o do trello, junto com o telefone, j? add no pluglead, no campo da mensagem o contactname e o nome dentro do cart?o, porem chega somente com um ponto de ? onde era pra ser o nome.


Answers:
author: Mutya A
body: > Translate:
>
> How do I send a message using pluglead, to send it with a name, inside the card?
>
> The phone number is configured within Trello, to send the message, but I would like it to arrive with the name that is inside the Trello card, along with the telephone number, already add it to the pluglead, in the message field the contactname and name inside the card, but it only arrives with a ? where the name was supposed to be.

Hi there!  

As this integration is implemented by Pluglead, I highly recommend that you reach out to their support team about how they can integrate with Trello: <https://pluglead.com/integracoes/>


Tags: cloud

trello-cloud
Can you see at a glance how many cards are under each list?
Asked by Anna Oaks:

I use Trello to move cards from left to right, one list to the next, as I put them through an enrollment process. I would like to see my progress. It would help if I could glance at a list and see how many cards are in that column.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Another quick way is to type "f" to bring up the filter then type "\*".  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331753iE4FE35D53C00C65B/image-size/large?v=v2&px=999 "image.png")


author: Mikael Sandberg
body: Hi [@Anna Oaks](/t5/user/viewprofilepage/user-id/5528990)

Welcome to Atlassian Community!

You can do this by adding [Dashcards](https://support.atlassian.com/trello/docs/trello-dashcards/) to your column, they will show count of cards in the column and can also alert you when a card is moved into/out of the column.

comments: author: Anna Oaks
body: Thank you!!


author: Brittany Joiner
body: [@Anna Oaks](/t5/user/viewprofilepage/user-id/5528990) Feel free to accept any of the above answers if they helped - that way folks who are looking for the same can see there is a solution in here!  


author: Brittany Joiner
body: Already some great options, but here's another one! I like using the [List Limits Power-Up](https://trello.com/power-ups/5c2462c384ab8949b1724a20).

You can set any arbitrary number for the limit of the list and it will always show at the top how many cards are on the list.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331877i584D693C8FE99FD0/image-size/large?v=v2&px=999 "image.png")

Also, if you're a paid Trello user, you can collapse the list, and when it's collapses, you'll see the count of cards in that list

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331879i1D1648DB0C5ECB3D/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

trello-cloud
I'm I the only one that have stopped receiving watch Email from this community?
Asked by Rasmus Wulff Jensen:

It seems like the watch feature of this community have stopped working for me (no email on new questions). Anyone seeing the same?


Answers:
author: Brittany Joiner
body: [@Rasmus Wulff Jensen](/t5/user/viewprofilepage/user-id/5189508) someone else mentioned they saw this across the community, looks like there's been some performance issue going on but they're working on it, and I assume it should be resolved soon!

comments: author: Rasmus Wulff Jensen
body: Yes, seems so.. mails are flowing again it seems ?


author: Brittany Joiner
body: Yes same here! Just got the email for this and was excited to see that haha.


Tags: cloud

trello-cloud
Custom Email Reporting
Asked by Dustin:

Hello, i was looking to see if i could get a walkthrough/advice on setting up a scheduled automation..

I have an inventory board that contains a few lists showing a category of item (STAINLESS STEEL)![ss.png](https://community.atlassian.com/t5/image/serverpage/image-id/331647i41535D713EBBB023/image-size/large?v=v2&px=999 "ss.png")

in this list are the variations of said category..

i am currently using Smart Fields in order to track the QTY of each variation.

Currently, i have smart fields mirroring the value of QTY to a custom field..

I am hoping i could get some advice in creating an automation that will let me email current stock levels..

I am looking for a pattern format like this

Category(Stainless Steel)

Variation(16 GAUGE)

QTY(9)

Variation(14 GUAGE)

QTY(6)

Variation(12 GUAGE)

QTY(6)

Category

Variation

QTY

Variation

QTY

Variation

QTY

i will have a total of about 3-4 categories that will be shown..

I have figured out most of this, as far as the automation side, i just cant get the information to show like i have listed above..

currently, i am using this scheduled automation

"every day at 2:19 pm, create a report in variable "STAINLESS_STOCK_LEVEL" with all cards in list "STAINLESS STEEL" using pattern "\[{cardname}\] {{%QTY}}"

\*\*side question- is there a way to instantly test a scheduled automation, i have just been changing the trigger time to a few minuets ahead, to get it to run a test.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Dustin](/t5/user/viewprofilepage/user-id/5445218) I'm not able to get it to appear *exactly* like your example, but this is the closest I got:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331756i63A801B4080B24DD/image-dimensions/180x163?v=v2 "image.png")  

I couldn't see a way to add a line break so that the quantity custom field is nested under the card name.   

I've also grouped it by list name.   

Here's the command:

```
every day at 8:00 am, create a report with all cards using pattern "- {cardname} - QTY:{{%QTY}}" group by list, and send an email notification to "hannah@simplaworkflows.com" with subject "Test Report" and message "{$report}"
```

<br />

And you can trigger it to run immediately by selecting the little rocket icon :)  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331755i236602D21491D2AC/image-size/large?v=v2&px=999 "image.png")


Tags: automation

butler

cloud

email

report

trello-cloud
N?o consigo reabrir dois quadros fechados, mesmo sendo administrador. O que devo fazer?
Asked by Degage:

Recebi a mensagem abaixo por email:  

Alguns dos seus quadros foram fechados quando uma ?rea de trabalho foi exclu?da. {#toc-hId--354259536}
------------------------------------------------------------------------------------------------------

Ol? Degage,

A ?rea de trabalho **MARKETING D?GAG?** foi exclu?da. Seus quadros dessa ?rea de trabalho foram fechados. Os quadros fechados n?o s?o exclu?dos e podem ser reabertos por um administrador do quadro. Para reabrir esses quadros, acesse seus quadros fechados e adicione-os a uma nova ?rea de trabalho. [Saiba como](https://help.trello.com/article/781-reopening-a-closed-board)  
QUADROS QUE FORAM FECHADOS:

* [COMUNICA??O D?GAG? - 2023](https://trello.com/b/jAyeyBrm)
* [COMUNICA??O D?GAG? - 2024](https://trello.com/b/jGw8bysX)  

  Quando tento ativar reabrir o quadro, ele me pede para escolher em qual ?rea de trabalho eu quero exportar ele. Contudo, na hora de clicar nesta op??o, ele n?o permite clicar. Gostaria de saber como proceder para resgatar esses dois quadros.


Answers:
author: Lam
body: Hi [@Degage](/t5/user/viewprofilepage/user-id/5528781) - Thanks for writing into the Community! It looks like both Boards have been reopened now. Please let us know if you need any further assistance from us.


Tags: cloud
payment
Asked by KUBILAY GURBUZ:

Hi,

I want to pay my bill for 19 users but Trello refuse Credit card info. I suspect if Virtual credit card is not accepted or not ?

anyone experienced such problem before ?

Thanks

Kubilay


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the Atlassian Community, [@KUBILAY GURBUZ](/t5/user/viewprofilepage/user-id/5528681) ?

The community is (mostly) made up of Atlassian customers. We cannot help you with billing/payment issues. For this you need to open a support ticket with the Trello billing team.

You can find a link for this at the bottom of this page: [**Get help with Trello.**](http://Get%20help with Trello)

Best,

-dave


Tags: cloud

trello-cloud