youngmon/atlassian-qna huggingface dataset:
Import data dump from ITGlue into Confluence
Asked by Arnel del Castillo:

Does anyone know an automated way to painlessly import IT Glue Entire Account Export/Backup into Confluence?


Answers:
author: Pramodh M
body: Hi [@Arnel del Castillo](/t5/user/viewprofilepage/user-id/4708175)

Welcome to the Community!!

As there is no documentation to import the pages from IT Glue to Confluence

You could plan to migrate the documents one by one in testing for all the metadata by exploring the API's for attachments, comments, page revisions, page content in Confluence

API reference here <https://developer.atlassian.com/cloud/confluence/rest>

Once you are through with that, you can have a script to iterate over the pages in IT Glue to import the pages in Confluence

Reference here for importing pages in Confluence <https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Editing permission is not granted
Asked by yamasaki kie:

You should have been granted edit permission on the next page, but you have not been granted edit permission.

<https://confluence.rakuten-it.com/confluence/display/WPP/Web+push+Portal+Home>

????????????????????????????2??????????????????????????????????????????????????????????????

<https://confluence.rakuten-it.com/confluence/display/WPP/Web+push+Portal+Home>


Answers:
author: yamasaki kie
body: Hi!!

Azusa-san, who has editing authority, gave me the authority.  
? Villevieille, Azusa \| Azu \| GMD \<azusa.villevieille@rakuten.com\>

However, the pencil symbol is not displayed on the corresponding page.

comments: author: Vishwas
body: Hey [@yamasaki kie](/t5/user/viewprofilepage/user-id/4708094)

If pencil symbol is not displayed, edit access is not granted. Please reach out to them and ask them 2 things :

* Does your users have edit access in that space ?
* Does that page has space restrictions for edit ? If yes add you to that space restriction.

Hope this will be helpful.

Regards,

Vishwas


author: yamasaki kie
body: Hi, Vishwas-san  
I have confirmed with her and will report to you.

? Does the user have edit access in the space?  
? Yes  
? Does the page have space restrictions for editing? If yes, add to that space limit.  
? For other pages, edit permission is granted when the permission is granted in the same way ?as this time. Permission is not granted correctly only on this page.

Kie


author: Vishwas
body: Hey [@yamasaki kie](/t5/user/viewprofilepage/user-id/4708094)

Welcome to Atlassian Community !!

What message it shows when you are editing ? If possible send a screenshot..

Do you see a pencil symbol on the page ?

You may have to work with the space administrator to get the edit permissions for that page.

Regards,

Vishwas
Unknown Macro
Asked by Todd Sandeman:

I am looking to update a Confluence page created a few years ago, and I am attempting to resolve the following error message...

"Unknown macro: 'alertbox' "

How do I resolve this? I know there is an "Alert" macro available, but I can not tell what the original Alertbox macro spelled out.

Suggestions? Thank you all!


Answers:
author: Pramodh M
body: Hi [@Todd Sandeman](/t5/user/viewprofilepage/user-id/4705651)

Welcome to the Community!!

See if you can note down content in the macro and replace it with any one of the following macros in the link

<https://confluence.atlassian.com/doc/info-tip-note-and-warning-macros-51872369.html>

Thanks,  
Pramodh

comments: author: Todd Sandeman
body: Thank you Pramodh, I was able to utilize the "Alert" macro for what I needed. Thank you for the link above, I am sure I will be using it soon! :)


Tags: cloud

confluence-cloud

macro
Can you provide training for Trello?
Asked by Peter Melhuish:

We are a digital marketing agency based in the UK with six employees looking to procure Trello consultancy and training. We want to better manage delivery of services and understand staff workloads/available resources.

Is there someone in the community who could help us with this? If so would it be possible to set up a call to discuss our requirements and get a quote?


Answers:
author: Michael Kimathi _AC Nairobi_ Kenya_
body: Hello [@Peter Melhuish](/t5/user/viewprofilepage/user-id/3961958)

Let me know how I can reach you. I would like to help.

Best Regards,

MK


author: manuelgeek
body: Hi [@Peter Melhuish](/t5/user/viewprofilepage/user-id/3961958) ,

I know of Michael, he does such, I recommend him for this.

[@Michael Kimathi _AC Nairobi_ Kenya_](/t5/user/viewprofilepage/user-id/618887) Kindly get in touch


author: Iain Dooley
body: [@Peter Melhuish](/t5/user/viewprofilepage/user-id/3961958) Hey I do Trello automation and consulting, mostly using this framework I created for automating Trello with Google Apps Script:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

You can email me on iain@benkodesk.com you can see some more on my (somewhat nascent) website here:

<https://benkoworks.com/>
Assign parent cards vales to linked cards
Asked by Shaubhik Ray:

Hi,

I have created a butler rule to convert checklist items to new linked cards. I wanted to check if the following two scenarios can be automated in Butler

1. assign the parent card label to the linked cards?

2. pass custom fields from the parent cards to the linked cards?

Any pointers on how to achieve these two scenarios in Butler will be very helpful.

Thanks!


Answers:
author: Iain Dooley
body: [@Shaubhik Ray](/t5/user/viewprofilepage/user-id/3960460) Hmmm I don't think you'll be able to do this in Butler, but when you convert items into linked cards the "parent" card is attached to the "child", which you can use to trigger this Trellinator function:

<https://gist.github.com/iaindooley/839994e34249c81e1c6912fcdd681169>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Shaubhik Ray
body: Thanks a lot, Iain.


Tags: butler
How can I synchronize usernames between different boards
Asked by Lars Klein:

In our club we use three different boards, all with the same users. One guy got the wrong username in one of the boards and I need to correct it. How can I do that?


Answers:
author: Iain Dooley
body: [@Lars Klein](/t5/user/viewprofilepage/user-id/3961763) can you elaborate on what you mean by "got the wrong username"?


author: Stef
body: Hi Lars ? Has the user with the "wrong" username been added to the board?

If they have, click on their avatar and try removing them from the board. Then, invite your club member using the correct username. Are they able to see and access your board after?

comments: author: Stef
body: To follow-up on this, if your boards are added to a team in Trello, and if you'll add your club members to the team, they should have access to all of the boards in the team.


Tags: user
Save search in Mac Trello native app
Asked by brydeboel:

Hi

I can't save a search in the native Trello app?

Is it really not possible?


Answers:
author: brydeboel
body: Okay - I think it's because I'm not a Gold member...

comments: author: Stef
body: Hi [@brydeboel](/t5/user/viewprofilepage/user-id/63565) ? My guess is saved search as a feature isn't available in the Mac app yet. It would be great to bring more of the web app's features to their desktop apps for consistency.

Update: Just saw [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) reply. I got confused because there was no indication that saved search was a Trello Gold/Business Class feature in the web app. But with regards to the Mac app, the behavior's still not similar between the two apps.


author: Soumyadeep Mandal
body: Hi [@brydeboel](/t5/user/viewprofilepage/user-id/63565) ,

Welcome to the community!

Saved Search {#toc-hId--1330540459}
-----------------------------------

[Trello Gold](https://trello.com/gold) and [Business Class](https://trello.com/business-class) members have the ability to save searches for quickly recalling frequently used search terms and operators.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5492f63ce4b034fd486252a4/file-BrCyrSm07q.png)Save frequently searched items for faster recall.

To save a search, enter your search terms and operators, click "Save this Search", name your search and then click "Save". Click "Back to Saved Searches" to view your saved searches. To execute a saved search, simply click it.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5492f6bbe4b07d03cb251401/file-c8r8RoYJS6.png)

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5492f6c9e4b07d03cb251402/file-khZ7dZcR9b.png)

Enter your search terms, click Save this Search and name your search.

Saved searches can be organized in to any order by clicking and dragging a saved search to a new location in the list.

Delete a saved search by clicking the "X" to the right of the saved search item and then confirming that you would like to delete it.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5492f780e4b034fd486252a8/file-gI3Y8uOJZy.png)

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5492f7ffe4b07d03cb251405/file-H3EkCn8ckk.png)

Saved searches can be deleted if you no longer need them.

See also {#toc-hId-1156972374}
------------------------------

* [Searching for cards on all boards](https://help.trello.com/customer/portal/articles/1145462-searching-for-cards-all-boards-)
Trello page content visibility
Asked by JARVIS INSTITUTE:

How to set x-frame options to 'SAMEORIGIN' IN Trello.

By default it is set to 'DENY' and the page content is not visible.


Answers:
author: Iain Dooley
body: [@JARVIS INSTITUTE](/t5/user/viewprofilepage/user-id/3961712) you might get a better response over here:

<https://community.developer.atlassian.com/t/welcome-to-the-new-trello-developer-forum/30430>

comments: author: JARVIS INSTITUTE
body: I am still not able to access the page content of a trello page while http get call
Can users on a free plan see the power ups I've created?
Asked by Joanna Brown:

I'm wondering if I use various power ups to create card templates with fields and other options, will users on a free license be able to see and fill them out? I'm wondering if they need the actual power ups (meaning they'd need a paid license for more than one PU) to see the fields and other features I've added from other power ups.

Thank you!


Answers:
author: Iain Dooley
body: [@Joanna Brown](/t5/user/viewprofilepage/user-id/3961603) in some cases each user will need to authenticate with a power up to use it, for example the HelpScout power up needs each person to authenticate. In other cases, everyone will be able to see and use the power up without restrictions, for example Custom Fields.

It just depends on the power up.

Regardless, if your board is in a Business Class team, or you're a Trello Gold user, the power up limitations (ie. unlimited or 3 per board respectively) will apply for everyone; that is if you're a Trello Gold user, and you add 3 power ups to a board, then other people on that board will still be able to use all 3 power ups even if they're not Gold users (assuming they authenticate as may or may not be required on a case-by-case basis).

comments: author: Joanna Brown
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Thank you so much - our Board is in a Business Class team, so this is a relief to know. It means we can create quite a sophisticated board with power ups, and we can be sure our free users will be able to see and use the power up features that we add.

Thanks again!


author: Soumyadeep Mandal
body: Hi [@Joanna Brown](/t5/user/viewprofilepage/user-id/3961603) ,

Welcome to the community!

If your created power-up is in the list of <https://trello.com/power-ups> or any external place. The free Trello user can use your plugin until the user use one plugin in a single board!

comments: author: Joanna Brown
body: Thank you Soumyadeep - really appreciate your response!
Easy overview of which board has been edited
Asked by Magdalena:

Hi there,

I want to be able to go to my team, see all the boards and be able to know which ones have been edited - cards added, moved, descriptions amended, comments etc.

I know that in some boards a dot appears in the bottom left corner when in board view but for some reason, it doesn't work on others. Is there a reason for that? How can I make sure that dot shows up whenever there has been an edit to any of the boards in the team? How do I make sure that other relevant parties can see the same?

I don't want notifications as we will be managing 250 boards across 10-11 teams and it would be overwhelming. I just want to see that something has been changed in a board when looking at the team.

Cheers


Answers:
author: Iain Dooley
body: [@Magdalena](/t5/user/viewprofilepage/user-id/3961533) that dot appears on boards where you have unread notifications. Notifications appear when changes are made in a card, list or board that you're watching. So if you want to see that dot on all boards where anything has happened, then you should watch the board:

<https://trello.com/c/UqzHgp8X/6-watching-cards-lists-and-boards-trello-help>
RDStation CRM Integrado com Trello
Asked by R?mullo_Ferro:

Uso o RDStation CRM, fiz a integra??o com o TRELLO, quando finalizo uma venda l?, ele cria um cart?o automaticamente no TRELLO.

Consigo definir que o card seja criado com base em um modelo pr?-definido?  

Se sim, algu?m poderia me ensinar como fa?o isso?

<br />

Aguardo retorno e conto com a ajudar de voc?s.


Answers:
author: Iain Dooley
body: [@R?mullo_Ferro](/t5/user/viewprofilepage/user-id/3961444) Voc? pode automatizar a adi??o de certas coisas a esse cart?o, por exemplo, uma lista de verifica??o com etapas de embarque para uma transa??o fechada, usando Butler. Algo assim:

![2020-06-10 at 7.17 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/98384i7517974F091F380A/image-size/large?v=v2&px=999 "2020-06-10 at 7.17 pm.png")

comments: author: R?mullo_Ferro
body: Muito agradecido pelo retorno, vou tentar implementar e aviso aqui ;)


Tags: zzz
How to automatically reply to email or text that created a card
Asked by Will Foster:

Hello, I have a board that I'm emailing, texting, and sharing to from other apps to create cards on a list.

I have 5 lists on that board.

How do I make the new cards automatically populate with my template checklist items.

Also, is there an automation that will automatically reply to whomever sent me an email or text that created the card when ever i moved the card to another list in the board?

I see how to manually add the checklist to each new card, but I want to automate that process.

I don't see where the email or text source is shown on newly submitted cards.


Answers:
author: mustafa sener _Hipporello_
body: Hi,

You can use Hipporello to enable your external users and customers to create cards on your board externally. You can use Hipporello automation rules to automatically send an email when the card created, or send a resolved email when the card is archived, etc.

- You can embed hipporello forms to any static website easily

- your customers can submit their requests through service desk portal

- they can directly send an email to Hipporello's email-to-board address and Hipporello creates a card

- You can forward messages received from your sales@, jobs@ to Hipporello's email-to-board address and Hipporello creates a Trello card

Basically, Hipporello connects your customers and employees to your support, IT \& business teams by creating Trello cards via online forms and inbound emails. It turns your board into an easy to use service desk

Check it out

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>


author: Iain Dooley
body: [@Will Foster](/t5/user/viewprofilepage/user-id/3961348) If you want to populate new cards with Checklists you can use Butler, something like this:

![2020-06-10 at 7.17 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/98385i568B4BF73AF46774/image-size/large?v=v2&px=999 "2020-06-10 at 7.17 pm.png")

If you want to reply to emails from the cards, you might like my product BenkoDesk:

<http://www.benkodesk.com/>

If you're in Australia, you could also use my product BenkoPhone which provides fully virtualised mobile numbers for voice/txt and MMS integrated into Trello:

<https://benkoworks.com/benkophone/>


Tags: automation

checklist

email
iOS app Crashing Upon Google Sign-In
Asked by Miles Davidson:

Hey y'all. Just started using Trello for ease-of-workflow between me and my repair technician. I have been using my laptop but I need it on my iPad, in case another employee is checking in a repair. I downloaded the iOS app and then when I try to sign in with Google, it freezes and then the app crashes. Has this happened to anyone else? Thanks for all your help.


Answers:
author: Iain Dooley
body: [@Miles Davidson](/t5/user/viewprofilepage/user-id/3961329) I had a client with this problem but I think it fixed itself because I didn't hear back from him after I asked a few follow up questions!

Have you migrated to an Atlassian account yet?


Tags: crash

google

ios
Struggling to understand pricing policy and continuity after upgrade
Asked by Wendy S_ Katz:

I'm a brand new user, wading through a pile of links and posts to try to understand pricing and upgrade policies. I'm currently using the free trial of business class. I would like to use my boards as resource and communication centers for private and group dog training clients. Some private clients have the option of participating in a group class. So they get a board of their own as a private client but would need to view class materials too. My questions are:

1. Does the free trial of business class cover all my boards, or just the one I set up originally?

2. Once my trial is over and I upgrade, is there any way to let people view multiple boards without my being charged extra (not members of any team).

3. When I upgrade to business class, will all the documents and checklist I've attached to cards travel along and remain usable by people who already access those boards?

Thanks =:o


Answers:
author: Iain Dooley
body: [@Wendy S_ Katz](/t5/user/viewprofilepage/user-id/3961012) Business class applies to a team, so any boards created within a team that has been upgraded to Business Class (whether it's a trial or paid) will have Business class features, and these features will be available to all members of your team and single and multi-board guests with the exception of the Advanced Checklists feature which is available only to team members.

Any non-team member who is a member of more than one board in your Business Class team will be billed as a multi-board guest, at the same rate as your team members.

If you want people to have their own board, you can just create those as personal boards and invite them as members. Since those boards don't exist within a team, they won't have business class features (meaning they're limited to one power up, don't have advanced checklists and so on) BUT you can have a member on one of those boards, then add them as an observer/guest to another board that is part of your Business Class team, and you won't have to pay for them as a multi-board guest.

And yes everything will remain accessible to everyone when you upgrade to business class. Upgrading your team to business class adds features but doesn't change existing board membership and so on. It also has no impact on personal boards, or boards that are members of any other teams that you aren't upgrading to Business Class.

comments: author: Wendy S_ Katz
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Brilliant. Thank you so much.
Team mates to see all Butler comands regardless of which user created them.
Asked by Joseph Schwab:

How can we share commands in Butler so that me and my team mates can see them.

My Team mate is the board admin. So I would think she should be able to see ones I created.

We would like to be able to see each others if possible.

Thank you in advance for your input.

Joe


Answers:
author: Iain Dooley
body: [@Joseph Schwab](/t5/user/viewprofilepage/user-id/3953251) this might be what you're looking for:

<https://help.butlerfortrello.com/article/50-command-libraries>

comments: author: Joseph Schwab
body: Thanks Iain,

This worked for me. Just a note that the place to "share" when editing is odd. The buttons do not line up. The cursor must be placed much higher on the screen. One cannot simply place the cursor directly on the button.

Is this something wrong with my PC resolution or is it a bug? No big deal, just thought I should mention it.


author: Joseph Schwab
body: Here is a picture of what I mean. The Green Triangle represents my cursor to get the buttons to light up.

This made turning the "share" feature on a bit tricky. But again, not the end of the world.

Thanks for the help!

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/98415i315BB00407B22D85/image-size/large?v=v2&px=999 "Capture.PNG")


author: Joseph Schwab
body: Ok had to repost. Now that I have added a second library the buttons work fine.

Thanks again.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/98417i059C768F19F8C78E/image-size/large?v=v2&px=999 "Capture.PNG")
Export to CSV greyed out
Asked by Xavier Azcue:

We are demoing the business class license and are trying to test the export to CSV function and it is showing up as "greyed out", as in we can't click it...


Answers:
author: Iain Dooley
body: [@Xavier Azcue](/t5/user/viewprofilepage/user-id/3961133) has the board been created in the team or is it a personal board?

<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>


author: Soumyadeep Mandal
body: Hi [@Xavier Azcue](/t5/user/viewprofilepage/user-id/3961133) ,

Welcome to the community!

Please visit the below links and follow the steps carefully!

<https://help.trello.com/article/747-exporting-data-from-trello-1>

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

<https://chrome.google.com/webstore/detail/csv-export-for-trello/nlclhmcmfjpmmngpopdgapiccfddfagi?hl=en>

I hope it will solve your problem quickly!

comments: author: Xavier Azcue
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) !

Unfortunately not, we had seen that before. Could it have something to do with demo vs a full business license? It kind of defeats the purpose of a demo if that is the case...

Thanks!


author: Soumyadeep Mandal
body: Hi [@Xavier Azcue](/t5/user/viewprofilepage/user-id/3961133) ,

Please, perform the following steps and let me know if it works for you:

- To ensure that you are not facing a cache problem, could you please try to clear the cache and cookies from your browser, reopen it and try again? If possible, check if the same problem is happening in Chrome.

- Check if your user is properly added as a **team admin** to access the "Export" tab or if this role was not removed from your user.

- If the problem keeps happening, can you provide [Trello Team](https://www.trello.com/contact) with a screenshot of how this is appearing for you? Also, pass the mouse over the Export button and check if a pop-up displays the reason it is not selectable.

Additionally, here are the instructions on how you can export your Trello Boards:

- [Exporting Data From Trello](https://help.trello.com/article/747-exporting-data-from-trello-1)


Tags: csv