youngmon/atlassian-qna huggingface dataset:
Can you subscribe to release notes
Asked by Amy Hogan:

Is there a way to get Atlassian to email me with releases/patches?


Answers:
author: AhmadDanial
body: Hi there, Amy.

You can watch a specific release notes page for updates by clicking the Watch button shown in the screen shot below. For example:

![Screen Shot 2018-08-30 at 09.30.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/30833i04E42AB2EA6E2045/image-dimensions/641x50?v=v2 "Screen Shot 2018-08-30 at 09.30.20.png")Let me know if you happen to run into any issues and I will be happy to help.


Tags: confluence-server

server
Macro Roadmap
Asked by MLars:

I am so confused. So, are there ways to build your own roadmaps within confluence or do you have to purchase a roadmap add-on separately?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Hello and welcome to the Community Marcie Larson,

Confluence has a built in Roadmap Planner that is included with Confluence. You can find out more about it here: <https://confluence.atlassian.com/doc/roadmap-planner-macro-704578202.html>

comments: author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Marcie,

Did you get your roadmaps up and running?


Tags: cloud

confluence-cloud
Need to know if Confluence 6.4.2 support Oracle 12.2.0.1 (12c Release 2)
Asked by Tommy Tran:

We are currently on Confluence 6.4.2 on Oracle 11.2.0.4

We will be upgrading Oracle from ver 11.2.0.4 to version 12.2.0.1 (12c Release 2) I would like to know if the version of Confluence we are currently on support this Oracle version


Answers:
author: Alexis Robert
body: Hello [@Tommy Tran](/t5/user/viewprofilepage/user-id/106708),

the [documentation](https://confluence.atlassian.com/conf64/supported-platforms-936511847.html) for Confluence 6.4 only mentions Oracle 12c Release 1 so it might not work properly.

---Alexis


Tags: confluence-server

server
How can I create an anonymous form on my wiki page for Whistleblower program
Asked by Benjamin Fisher:

I would like to create an anonymous reporting page or form for our Whistleblower program and wanted to know if there was a way to do it without any cost?

We would likely give a small group rights to review complaints, but want to make sure that the page/form was anonymous to allow employees the ability to freely report without blowback.


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Hello and welcome to the Community Benjamin Fisher,

Are you wanting internal or external users to access and report issues?

An idea for internal users would be to use the mail form plugin to create an anonymous mail form that sends over a report without any user details. This report would of course be sent to some email address you decide to use. We used to use something similar to this for HIPAA violations.

Here is the plugin: [https://marketplace.atlassian.com/apps/261/forms-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/261/forms-for-confluence?hosting=server&tab=overview)

comments: author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Were you able to get something in place to resolve or work around your requirements? I would be very interested to hear what you did!
How to send email alert for an event created in Calendar
Asked by savitha s:

How to send email alert for an event created in Calendar


Answers:
author: Sattesh M
body: Hello Savitha,

If you are talking about Team Calendar for Confluence, you should be able to just watch the calendar, and if any any events are created, or removed from it, you will get an email sent to you.

* [Watch a Calendar](https://confluence.atlassian.com/teamcal/watch-a-calendar-247070749.html)

Hope that helps, and let me know if you have any questions.  

Cheers,  
Sattesh
Missing JAR files
Asked by James Cooper:

I upgraded Confluence from version 6.3.1 to version 6.10.2 on Linux. After the upgrade I started Confluence and received the error:

java.io.FileNotFoundException: /opt/atlassian/confluence/webapps/../confluence/WEB-INF/lib/analytics-api-5.2.20.jar (No such file or directory)

I look at the install home directory and then inside confluence/WEB-INF/lib/ and I see a file named analytics-api-5.6.0.jar, but not analytics-api-5.2.20.jar.

I extracted analytics-api-5.2.20.jar from the zip backup created before the upgrade, now I get the error:

java.io.FileNotFoundException: /opt/atlassian/confluence/webapps/../confluence/WEB-INF/lib/atlassian-scheduler-api-1.7.0.jar (No such file or directory)

I have even tried starting Confluence by disabling all add-ons: <https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html?_ga=2.123087437.756470210.1535467665-1021663150.1531774881>

I still get the java.io.FileNotFoundException error after trying to disable all add-ons

I search through configurations to see what is referencing these files, but I can't find any configurations referencing these files. It appears that the upgrade went through, but some where these old files are being referenced?


Answers:
author: Shannon S
body: Hi James,

Can you review Ann's answer below and let us know if that helps?

* [Internal error after upgrading Confluence to version 6.7](https://community.atlassian.com/t5/Confluence-questions/Internal-error-after-upgrading-Confluence-to-version-6-7/qaq-p/715822)

The original poster hasn't replied since then, but you may find the information to be useful.

Regards,

Shannon


Tags: confluence-server

server
Are there still issues adding anchors with version 6.6.1
Asked by Amy:

Unable to add anchors. I can see there were issues with past versions. Has it been fixed?


Answers:
author: Sattesh M
body: Hello Amy,  

Can I know what issue you are referring to anchors are you referring to?  

There are a few bugs around the anchor macro in Confluence, with one of the more infamous one being the one below, but for most parts, the anchor macro works.

* [Confluence truncates anchor links](https://jira.atlassian.com/browse/CONFSERVER-29311)

The bug above is still there, but you'll notice that there's a workaround for it.  
Do go through some of the other issues with the anchor functionality below.

* [Tickets with keyword "anchor"](https://jira.atlassian.com/browse/CONFSERVER-24703?jql=project%20%3D%20CONFSERVER%20AND%20text%20~%20%22anchor%22)

Hope that helps.  

Cheers,  
Sattesh
Standard widgetmacro's are not showing up in the macro browser Confluence
Asked by Thomas van den Broek:

Hi !

I've since today problems accessing certain widgets we want to display in a confluence page. These are the standard widgets JIRA supplies. It seems that the macro browser doesn't show the widgets (I tested on multiple JIRA cloud instances, and none of them have this problem, and showing the standard widgets in the macro browser)

I used to display the version report or any other widgets that are shown normally in the dashboard. I am aware that I can copy the xml from the dashboard gadgets but this is not relevant right now.

<br />

Due to the new layout of JIRA I am also unable to find which version of JIRA Cloud we use.

Any help would be appreciated!

Thanks in advance,

Thomas


Answers:
author: Suren Raj
body: Hi, Thomas.

We suspect it might be a temporary issue.  

Can you provide us the following information:

* Does the existing jira widget still working?
* If you see an error, please provide us screenshot of the error.

Kind Regard  
Suren Raj

comments: author: Thomas van den Broek
body: Hi Suren! It seems a temporary issue, thanks for looking into it


Tags: cloud

confluence-cloud

jira-cloud

macro

widget
How to refresh Confluence look for free?
Asked by Tony Montana:

How to refresh Confluence 6.2.1 look for free? Ex. for looke like as Confluence 6.11?  

I added favicon, default avatar and color theme from 6.11. But maybe any changes you can propose?


Answers:
author: josh
body: Out of curiosity, what is preventing you from upgrading? Sounds like you're planning to use 6.2 for a long time.


Tags: confluence-server

server
How to edit the Roadmap Planner Macro as full width Widget?
Asked by Petra Oster:

How to edit the Roadmap Planner Macro as full width Widget?

At the moment it is cut of and only a third visible. How do I get it to be visible aas full width widget? I am a beginner, so pls be kind with your replies. \^\^

Thank you so much!

Petra


Answers:
author: Rob Horan
body: I have a similar problem - when I have only a few columns the roadmap still utilizes only a fraction of the available horizontal space.

![roadmap labels.png](https://community.atlassian.com/t5/image/serverpage/image-id/172911i2B3DB5259052CD6D/image-size/large?v=v2&px=999 "roadmap labels.png")


author: Sattesh M
body: Hello Petra,  

Can I know what you mean by the Roadmap planner macro is cut of and only a third is visible?  

I tested the macro, and it looks like it's width covers the entire screen, as more months are added into it, as below.

![roadmap.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32460iBB22F7E098374043/image-dimensions/465x201?v=v2 "roadmap.PNG")

Is it not the same for you?  
Do share a screenshot of the macro in action if possible if this is not the case.  

Cheers,  
Sattesh

comments: author: Karl Johan Lindahl
body: As administrator I got the same question and the problem is when u edit the Roadmap. The u dont get the full screen to work with.
Confluence upgrade
Asked by Padmasree P:

can we upgrade confluence from 5.6 to 6.7. what things we should be taking care of when we upgrade . please help


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Padmasree P](/t5/user/viewprofilepage/user-id/1845915)

First make sure you have a valid license.

Shut down confluence.

create a backup (also from database)

Then just use the installer. it will ask you a few questions. (make sure you select upgrade.)

If files where altered/added the installer will tell you.

copy those files and afterwards proceed with the installation.

Do a diff between old (copied) files and the new files and make the modifications if necessary.

Start confluence and keep your fingers crossed. ;-)

After the upgrade it can take some time before it is started again so be patient.

Regards

Dave

comments: author: Padmasree P
body: Hi Dave,

Thank you for sharing the upgrade details. while upgrading can we switch the confluence db from MySQL to PostgreSQL. please help on this


author: Dave Bosman [Realdolmen]
body: Hi [@Padmasree P](/t5/user/viewprofilepage/user-id/1845915)

Yes you can change the database.

The instructions are [here](https://confluence.atlassian.com/adminjiraserver071/switching-databases-802592192.html#Switchingdatabases-differenttype)

Regards

Dave


author: Padmasree P
body: Hi Dave,

the instructions shared is for changing Jira db. will we be able to change confluence db from MySQL to PostgreSQL. please help on this


author: Dave Bosman [Realdolmen]
body: Sorry, my mistake (not awake yet ;-)

[Here](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html) are the correct instructions.


Tags: upgrade
Possible to make personal space to public space?
Asked by savitha s:

Possible to make personal space to public space?

How ?

I need create a new page for team and when i create a personal space it is showing my name and then the pages in URL section.

How to get generic URL? and how to create it ? Any document to begin with?

Regards

Savitha


Answers:
author: Mohamed Adel
body: Personal space is not differ from other spaces's types ,so, You can provide the permission to make your personal space visible for others using the following :

* specific group
* anonymous users

This is the first part.

Regarding the generic URL, i understand that you want to remove "your name" from the URL. if so, it is not possible because your name is the space key which is not editable from the admin portal

comments: author: savitha s
body: Hi,

it is not working. I do not have option to create a new site space. What to do?


author: Mohamed Adel
body: [@savitha s](/t5/user/viewprofilepage/user-id/1883639)

You don't need to create a new site space, you just need to change the permission in your current personal site.

space setting ---\> permission ---\> check anonymous. this will make your personal site public and accessible for all user within your company (confluence server).

For more info to make your space site public please visit this [URL](https://confluence.atlassian.com/doc/setting-up-public-access-156.html)


author: savitha s
body: Is it possible to edit the key? It is not allowing.

permission is already given.

I want to change the URL.


author: Mohamed Adel
body: You can't change the space key and there is no plan to support this feature soon as mentioned [here](https://jira.atlassian.com/browse/CONFSERVER-34386).


author: Fabienne Gerhard
body: Hi [@savitha s](/t5/user/viewprofilepage/user-id/1883639)

why don't you just move the site as I mentioned above?


author: Fabienne Gerhard
body: Hi [@savitha s](/t5/user/viewprofilepage/user-id/1883639)

you can move the page you created in your personal space easily to another space - [have a look on this here](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html).

This can be done when creating and also when the page is already finished. Please pay attention that you need permissions for creating and moving pages to a space.

Hope this helps!

comments: author: Fabienne Gerhard
body: Regarding generic URL - when you move the page to another space - spaceKey=your Name will be changed to /spaceKey where you moved it.


author: Mohamed Adel
body: Regarding the generic URL, i understand that you want to remove "your name" from the URL. if so, it is not possible because your name is the space key which is not editable from the admin portal
Can't change the character set for KEY column
Asked by Nitin Sadolkar:

Hi all,

I am trying to execute below alter for KEY column. It is throwing a syntax error.

ALTER TABLE AO_E52910_CSUCONFIG MODIFY KEY longtext(4294967295) CHARACTER SET UTF8 COLLATE utf8_bin;

Can anyone help ?


Answers:
author: Nic Brough -Adaptavist-
body: Step back - why are you doing this?


Tags: confluence-server

server
Page Permissions in Confluence
Asked by Jorge Mora:

My Confluence is organized as follows:

1?- Test Space  
a. Home  
aa. Tutorials  
ab. Details  
ac. Example  
ad. ...  
ae....

Is there any way to prevent users from creating pages underneath others?

I want users not to be able to create any pages under Home but they can under Tutorials or Details for example.


Answers:
author: Fabienne Gerhard
body: Hi [@Jorge Mora](/t5/user/viewprofilepage/user-id/570635)

you can set permissions for the pages below Home and give users edit and view permissions - see [documentation here](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

For page Home they will only have 'View' Permissions.

You can [check restrictions on each page](https://confluence.atlassian.com/doc/page-restrictions-139414.html) - maybe it is getting a little bit uncomfortable giving permissions for each page under home.

A quick workaround could be to hide Create Button on Home ;)

comments: author: Jorge Mora
body: Hello, Fabienne,

Page restrictions do not prevent you from creating another page below the first one. That's what would interest me.

Can I hide the create page button only for those cases where I try to create a page under "Home"?

Thanks!


author: Fabienne Gerhard
body: Hi [@Jorge Mora](/t5/user/viewprofilepage/user-id/570635) - you can use the free addon [HideElements](https://marketplace.atlassian.com/apps/1211757/hideelements-for-confluence?hosting=server&tab=overview) to hide the Create Button on the 'Home' page.

I work a lot with this addon and find it really comfortable.

Sorry with restrictions - my fault.... was on a total different road :D


Tags: confluence-server

server
How are people using Confluence and Jira?
Asked by Luke Smith:

We are in the process of transferring all our active stories from Jira and adding them as pages in Confluence. That will result in the Jira story only holding the workflow information, for example, who the story is assigned to and when it is scheduled. The development tasks are still done in Jira.

Does anyone else do this?

The idea is to get users to review the stories in Confluence. Do end users actually review stories or are they more interested in the EPIC?

Really would appreciate some feedback.


Answers:
author: Ravi Varma
body: Hi [@Luke Smith](/t5/user/viewprofilepage/user-id/770995),

Typically, it is a matter of practice, how you want to realize the features of JIRA and Confluence.

Typically, I would prefer to capture my requirements, design and documents stuff in Confluence and delegate the design implementation to JIRA as tickets and track them in JIRA. In some cases, I make use of the EPIC issuetypes in JIRA. Most of the time, I go with the standard issue types Story, Bug and Task.

If Application Links are configured and enabled, I would be relying on interlinking of the Confluence pages with JIRA tickets and vice-versa to see the JIRA tickets on Confluence pages and Confluence page links in JIRA tickets

Hope my answer was relevant to your query.

Regards,

Ravi Varma


Tags: confluence-cloud

jira-server
how to set smtp mail server infomation
Asked by Kihyun Kim:

my colleage send me these information for smtp mail server setting

ip : xxx.xxx.xxx.xxx

domain : xxxxxx

id : my_uid

pw : my_pwd

so, I set these on my confluence server at mail server page, but I got an Authentication unsuccessful error message.

could you let me know how to configure or is there any other way?


Answers:
author: Nic Brough -Adaptavist-
body: No, there's no "other way", you need to get the credentials correct.

I would want to check that the server is listening on the right port and will authenticate properly. If you can log in to the Confluence server, then from the command line, try a simple

telnet xxx.xxx.xxx.xxx 25

If you get an email login prompt, try the credentials. Note the error messages and then talk to your colleague about it.

comments: author: Kihyun Kim
body: Firstly, thank you [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

I already tested telnet with ip and port. It worked.

But, I cannot send mail for test on confluence mail server setting page.

If i configure information correctly, what should I check with my colleage?


author: Nic Brough -Adaptavist-
body: Did you test it from the Confluence server? It's not uncommon for email services to be configured to avoid spam from servers, so while your laptop can log in, your servers can't.

Next test though - go to Confluence -\> Admin -\> Mail servers, and look for your smtp server, then to the right for "send test email". Use that to send one to yourself, and check the error messages you get in the log box.


author: Kihyun Kim
body: Oh my god...

This is solved. It's just my colleage's mistake.

The server ip is not added to allowance list on mail server.

I really appriciate to [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Thanks alot.


Tags: confluence-server

server
How to paginate list of all pages across multiple spaces in confluence using rest api
Asked by Hamish Burns:

I would like to retrieve all the pages from a confluence instance that includes multiple spaces.

My current query looks something like this:

https://{{host}}/wiki/rest/api/content/search?\&cql=lastModified\<now("-4w")and%type=page\&start=0\&limit=1000

However this can return a different first 1000 items on different runs. Likewise the second request to get the second page of items can return items that were in the first 1000:

https://{{host}}/wiki/rest/api/content/search?\&cql=lastModified\<now("-4w")and%type=page\&start=1000\&limit=1000

Any help would be much appreciated


Answers:
author: Gonchik Tsymzhitov
body: Hi!

I suggest to use order by created in your cql.

<https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/>

Also, will this method help you from [atlassian-python-api](https://pypi.org/project/atlassian-python-api/)module?

<https://github.com/AstroMatt/atlassian-python-api/blob/master/atlassian/confluence.py#L150>

Cheers,

Gonchik Tsymzhitov

comments: author: Hamish Burns
body: Thanks great suggestion


Tags: cloud

confluence-cloud
Unable to load events for team calendar from Jira
Asked by Administrator:

Testing out Team Calendar in Cloud Confluence to import start and end data from the change management issue type.

runs the query ok to pick up the correct service desk and issues type but it's unable to load the events with the below error:

Unable to load events of Change Calendar (c1440c4a-05b3-4c7d-9059-455b02e8d1a7): com.atlassian.confluence.extra.calendar3.exception.CalendarException: calendar3.error.jiraresponse

Any thoughts?


Answers:
author: Shannon S
body: Hi there,

I see you've posted the same question to our Cloud team. My recommendation is that since we can look at your log files on our end, that we keep the investigation in the support ticket.

Once the issue is resolved or a bug is identified, please feel free to reply on this thread with the correct answer.

Thank you!

Regards,

Shannon


Tags: cloud

confluence-cloud

team-calendars-for-confluence
What are best practices for exporting product documentation from Confluence to HTML
Asked by Alan McClellan:

I am working on a new project where the product documentation is in a Confluence wiki. There is now a requirement to export that documentation to HTML so that it can be bundled and installed with the product and accessed directly (and locally) from the GUI application. I've read through the forums and seen where people have done similar things, but I'm wondering if I could get a consolidated set of advice / best practices here.

I think we have the following requirements. The solution must:

* Provide both graphical and programmatic access so that either a user can manually do the export or an automated process can programmatically start the HTML export.
* Provide the ability to select a subset of content for export from entire space.
* Enable visual customization of the HTML output with company / product branding.
* Ideally, provide a collapsible TOC (e.g., left-pane tree nav).
* Ideally, include a Search capability over the HTML content.

Note, I've experimented with the Confluence HTML export, which I think could work for our needs with some custom CSS / development. However, I also see some add-ons and plug-ins (e.g., Custom Exporter and/or Auto-exporter for Confluence) that look promising. Any inputs on use of these or other tools would be appreciated. We are a small team, so we'll need to weigh the costs/benefits of internal development and support vs. an off-the-shelf solution.

Thanks in advance.


Answers:
author: Tobias Anstett _K15t_
body: Hi Alan,

Have you also had a look at the Marketplace app "Scroll HTML Exporter"?

As vendor of the product these answers always sound like marketing... however the product allows you to implement all of your requirements.

* both UI and REST interface are available
* supports different page selection strategies (set of pages to be exported)
* custom themes can be uploaded (just fork ours and extend)
* tree navigation supported
* JS based search index included

Beside that it offers much more e.g. the theme you can fork is also optimized for mobile devices...

<https://marketplace.atlassian.com/apps/420604/scroll-html-exporter-for-confluence>

Best, Tobias


Tags: documentation

export

html