youngmon/atlassian-qna huggingface dataset:
Why i can't export a confluence page to PDF?
Asked by Daniel Langhann:

I can't export my confluence page to a pdf format. Export to word is still working. See the error-message attached.![Bildschirm?foto 2023-04-03 um 16.48.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/249505i248762E585C12C0D/image-size/large?v=v2&px=999 "Bildschirm?foto 2023-04-03 um 16.48.07.png")


Answers:
author: Winderson Souza
body: Hi [@Daniel Langhann](/t5/user/viewprofilepage/user-id/5186796) , welcome to the community.

The error message implies there is something wrong when trying to create the PDF file, I suggest you open a ticket to Support so they can look at the logs to identify what is causing it.


author: Sushree Shailaja Satapathy
body: Hi Daniel,

Welcome to the community. I understand that you are facing issue while exporting your confluence page to pdf format. My suggestion is to raise a ticket to support and share the logs to identify root cause of the issue.


Tags: cloud

confluence-cloud
Confluence PDF export - page vs space export difference
Asked by Paul Cooper:

Two things I cannot see how to do when creating an online manual creator.

1. When I export a single page the page title is larger (same or larger than title 1), when I export the space page titles are smaller than heading-2 - does anyone know why?

2. I wanted to insert the company logo as an image in each page header but when I add the image either in the header section or CSS styles I cannot get it to show in the PDF generated. This could be me being dumb but again any ideas much appreciated (logo size is 100px by 32px and appears on title page when I tested it - any ideas?


Answers:
author: Riley Venable
body: 1. The reason the page title size might appear larger when exporting a single page compared to exporting the space page titles could be due to the different formatting options and template settings applied to a single page compared to the entire space. However, to change the size of the page title when exporting a single page, you can use CSS rules in the PDF stylesheet field found within Space Settings \> PDF export in the Look and feel card. You can define any of the following rules within your [@page](/t5/user/viewprofilepage/user-id/2601906) rule: [@Top](/t5/user/viewprofilepage/user-id/1903495)-left, [@Top](/t5/user/viewprofilepage/user-id/1903495)-center, and [@Top](/t5/user/viewprofilepage/user-id/1903495)-right to customize the content of the header area.   

2. To insert a company logo as an image in each page header, you can add HTML to customize the header. In order to display the logo in the generated PDF, make sure the image URL is publicly accessible and not restricted behind a firewall. The recommended logo size is 100px by 32px, and you can include inline CSS in the HTML to customize the logo placement. If the logo still does not appear in the PDF, check to ensure that the image URL is correct and that the image file type is supported.

comments: author: Paul Cooper
body: Hi Riley,

Thank you for taking the time to reply, for topic 1) I looked at this again and your are correct it is to table headings used, size and placement.

For topic 2) the logo I will keep digging using your recommendation - I think this could be a header size issue somewhere or bad script (I will make a test space and play with it).

Paul


Tags: cloud

confluence-cloud
how to export all the spaces I have in confluence
Asked by Manuela Tabares Acevedo:

Hello  
I would like to know how to export all the spaces I have in confluence


Answers:
author: Himanshi
body: Hello [@Manuela Tabares Acevedo](/t5/user/viewprofilepage/user-id/4728982) ,

Welcome to the community !

Check if the guide helps you with your use case:

* [Confluence 5.3 Admin Guide PDF](http://product-downloads.atlassian.com/software/confluence/downloads/documentation/Confluence_5-3-0_AdminGuide_PDF_DOC-101013-0338-22.pdf?_ga=2.151422457.1528135968.1537173198-1185405032.1506934605&_gac=1.209503782.1536734940.EAIaIQobChMI5o-y3O-03QIVgbHtCh2xSAbQEAAYAiAAEgL1bvD_BwE)

Site Backup and Restore paragraph.

Site Backup and Restore By default, Confluence backs up all data and attachments once a day to an XML backup file. These files are called XML site backups, and are stored in the backups directory of Confluence home. You can also create XML site backups manually. This mechanism is intended for small to medium-sized deployments of Confluence. It is not intended for use with large deployments with lots of pages and attachments (see below). Restore your site from an XML site backup Manually create an XML site backup Configuring Backups User Submitted Backup \& Restore Scripts XML site backups are fine for most small to medium-sized instances of Confluence, containing a few thousand pages and attachments. However, large instances of Confluence may find that backups become slow to create and use large amounts of disk space. Note: Plugins are not included in the XML backup. After importing your backup into a new Confluence site, you will need to re-install all plugins (add-ons) that are not bundled with Confluence. (The plugindata table is not backed up in a manual backup.)

Have a great day!


Tags: cloud

confluence-cloud

space
Guest cannot see excerpt section from a space they don't have access to
Asked by David Shapira:

We'd like to create a space, where we can invite guests to where we render excperts from our main-page, without giving access to guest to our main-space. As sort of a documentation or reporting space/page. Testing this results for the guest in that error though:

Error rendering macro 'excerpt-include' : User 'XYZ72399' does not have permission to view the page 'name of the main space'.

I thought of creating a page in our main space and restricting all other pages for guest, but probably the same will happen, since we render again from a then restricted page.  

We wanted to use this so we don't always need to copy/past content.

Any other ideas?


Answers:
author: Brant Schroeder
body: [@David Shapira](/t5/user/viewprofilepage/user-id/5176836) In order for an excerpt to work the user needs to have access to the page it is coming from. I am not aware of any delivered functionality that will allow you to accomplish what you are trying to do without sharing out all of the pages. In the past, we have organized all public information in a space and then pulled information from their back into our documentation. We have also used space sync before to keep specific pages in sync. [https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
Creating a space
Asked by Shari Fitz-Patrick:

I have a user who wanted to create a page in the QA space. When she did it created it in her personal space and not the QA space. I tested this, and it also happened to me the administrator. This has not happened previously. Does anyone have any ideas about what might have changed or how this could be resolved?

Thanks


Answers:
author: Andy Gladstone
body: [@Shari Fitz-Patrick](/t5/user/viewprofilepage/user-id/4667669) I would begin by asking how you triggered the page creation process and what space you were in when you hit the Create or (+) button? In general, pages are created in the space you are in when triggering that action either from the side bar or menu.

Can you confirm where both you and the user were when attempting to create the page?

comments: author: Shari Fitz-Patrick
body: That is the reason why I tested myself. I was on our team space and created a test page and it went straight into my personal space. I could move it afterward to the right area but this is going to cause a lot of confusion among my users.


author: Andy Gladstone
body: Are you sure you both have the Add Page permission in the Space you are trying to create a page in? If you can view pages, but not add them, the Create button will default to adding the page into your personal space.

You can tell if you have this permission by hovering over a page in the left side page tree. If a (+) appears, it means you have permission to add pages in that space. If not, the Create button on the menu bar will create pages in your personal space.

I hope this helps.


author: Andy Gladstone
body: [@Shari Fitz-Patrick](/t5/user/viewprofilepage/user-id/4667669) please let me know how it is going. If the issue is resolved and my post helped, please consider marking it as approved.


Tags: cloud

confluence-cloud
How to move pages from confluence to sharepoint
Asked by Praveen P:

Our organization creates a package to the customer, so we need to move pages from confluence to SharePoint, Is there any possibilities to move with attachments?


Answers:
author: Praveen P
body: Thank You marc

But I need any other way available to move pages without exporting


author: marc -Collabello--Phase Locked-
body: Probably you need to export the Confluence pages to PDF, and then move them to Sharepoint.


Tags: cloud

confluence-cloud
Error draw.io configuration
Asked by Matthias Ludwig:

Hy, I got an error on the configuration site of draw.io.

![image.png](/t5/image/serverpage/image-id/249440i30DF93E0B89B159B/image-size/large?v=v2&px=999 "image.png")

I installed draw.io on several free accounts but I get always the same error.

I can create a draw element but when I will put it to an article I get an error. The draw element will not found.

![image.png](/t5/image/serverpage/image-id/249442iBD76DBBE4B9A5E83/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/249444iBAE2E952F3407595/image-size/large?v=v2&px=999 "image.png")

I think it is a problem with the space configuration.


Answers:
author: Matthias Ludwig
body: It was a problem with Kaspersky firewall...

"Yes, Kaspersky anti-virus has started blocking the domains [api.media.atlassian.com](http://api.media.atlassian.com) and [media.atlassian.com](http://media.atlassian.com).

In case you'd like to continue to use the anti-virus, you can manually allow these domains. This should help."

comments: author: Jack Brickey
body: I updated this as the accepted answer.


author: Carlotta Kuhn
body: Hi [@Matthias Ludwig](/t5/user/viewprofilepage/user-id/5186538) ,

Please reach out to our support team: <https://drawio-app.com/support/>

They will be able to help you resolve this error.

Have a good day!


author: Jack Brickey
body: Have you reached out to draw.io support as yet? They might be able to assist more quickly on this error.


Tags: cloud

confluence-cloud

draw.io
Is there a Wikipedia stlye Reference template?
Asked by NCarmichael:

When I write an article in confluence I like to reference the website I used for reference.

Currently, I do this manually but was wondering if there was a way to do it "wikipedia style" where you add the reference in-line (with what you are talking about in the article).

This still means the link appears at the bottom but it adds a little reference number so you know too which reference it refers to (and a click jump you to the reference

The following link on Wikipedia explains what I mean a little better.

<https://en.wikipedia.org/wiki/Wikipedia:Citing_sources>


Answers:
author: Andy Gladstone
body: [@NCarmichael](/t5/user/viewprofilepage/user-id/4052990) this would be a great macro - a digest of all links on a page at the bottom of the page (Wiki-style as you said). Alas, this is not a native feature supported in Confluence. I don't know if any add-on Marketplace Apps have this capability, but my quick look at the Marketplace has not turned any up (yet). I recommend you look there to see if there is an app on offer that can extend this capability into Confluence.

Good luck!

comments: author: Andy Gladstone
body: [@NCarmichael](/t5/user/viewprofilepage/user-id/4052990) if my post helped you, please consider marking it as accepted. [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)'s too!


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There's nothing built into Confluence that does this, but you can get apps that do it. The function you are looking at is something I think of as "citations", which is a bit more specific than what you'll want to look for in the marketplace - "footnotes".

If memory serves, Adaptavist's footnotes was the second app I installed in Confluence (version 1 FWIW, and of course, Server, but there is a Cloud version too), well before I started working there, and it's still in use with that customer. That one has now been bundled into [the Content Formatting Macros](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=cloud&tab=overview) , or if you don't want any of the other stuff in there, give the not-bundled[Orah footnotes app](https://marketplace.atlassian.com/apps/1224015/footnotes-for-confluence?hosting=cloud&tab=overview) a go. There are a couple of other apps in the marketplace, Adaptavist is not your only choice.


Tags: cloud

confluence-cloud
How do I get the child pages/ ToC on the side bar to be fully expanded by default?
Asked by kelly.jee:

Currently I need to manually click one by one to show all the child pages. Any way we can set by default to show all the child page in side bar?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@kelly.jee](/t5/user/viewprofilepage/user-id/5172437)

You can't keep unfortunately the whole page tree expanded. Here's an issue for you with your suggestion which you can vote and watch for updates: <https://jira.atlassian.com/browse/CONFCLOUD-27151>


Tags: cloud

confluence-cloud
Office Excel macro not working with "We can't preview this file" message
Asked by hwiheon:

Office excel macro is not working on a confluence page with the message

We can't preview this file. You'll have to download the file to view it.

![cannotproview.png](https://community.atlassian.com/t5/image/serverpage/image-id/249409i60FB07B056E8DD71/image-size/large?v=v2&px=999 "cannotproview.png")

Just followed the instruction below:

1. Attach file and update

2. Select the office macro on the thumbnail of the attachment

Have any suggestion?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@hwiheon](/t5/user/viewprofilepage/user-id/4672408) ,

do you have this behaviour for all xlsx files? If yes, please take a look to the following troubleshooting article [https://confluence.atlassian.com/confkb/attachment-preview-is-not-working-947166389.html#:\~:text=Shutdown%20Confluence.,should%20work%20fine%20this%20time](https://confluence.atlassian.com/confkb/attachment-preview-is-not-working-947166389.html#:~:text=Shutdown%20Confluence.,should%20work%20fine%20this%20time).

Hope this helps,

Fabio

comments: author: hwiheon
body: Thank you so much. Fabio.

I found some previews are normally displayed in another page.

First I thought was some features of the attachment could generate problem, so I downloaded a normal one and tried to set the macro, but it doesn't work, neither.

It is probably not an attachment problem, but it could any security policy in office or something.

Could you please give any solution?


author: hwiheon
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I found Confluence File was disable in Add-on apps.

Every module is enabled in the app and waiting for resetting it in a few days.

Going to leave further result after I tried.

Thanks!


author: Raminta Raguckaite
body: Did you manage to get solution for this? As we currently experiencing the same issue and I don't seem to manage to find workaround or fixes available. I work in a corporation and don't manage Confluence as administrator so can't really try Fabio suggested action to enabling add ons.

Thanks


Tags: confluence-server

server
Attach a link
Asked by Noemi Marchese:

I have created a home page where I've attached various links to other Confluence pages, Jira and documents in Sharepoint.

I have noticed that once someone changes something, maybe the name of the file, the link goes away and it doesn't work anymore. Is there a way at least to keep track?

Thank you in advance!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Noemi Marchese](/t5/user/viewprofilepage/user-id/4829107)

Since sharepoint creates sharable links like the following:

<https://xxxxx.sharepoint.com/:b:/g/personal/userxxxx/RfYUeM5d_AlCv2PLJv-Rz4YBFFkZCocdQnCyLjEjEhv5uA?e=fgertU>

I think that everytime a new sharable link is created, it doesn't have the same URL as the previous. So it's impossible for any other app to guess the new sharable link.

comments: author: Noemi Marchese
body: What about other confluence pages?

Thank you! :)


author: Alex Koxaras _Relational_
body: Confluence pages should appear without a problem. Now, if a user imposes a page restriction and you are not in the "vip" list of the viewers, then you will not be able to view the page. When you place a confluence page link inside another page, then the smart link will point to the confluence page's id. Even if a user changes its page title, the link will points toward the right page:

![confl link.png](https://community.atlassian.com/t5/image/serverpage/image-id/249410iA4F8D6C88875E123/image-size/large?v=v2&px=999 "confl link.png")

If you are encountering another problem, can you please be more specific and provide more details in order to help you?


Tags: cloud

confluence-cloud
Team Calendars in Confluence not visible after License upgrade from Server to DataCenter
Asked by Fabian Kunkel:

Hey everyone,  

I haven't found this specific topic since all criterias match.  
Team Calendars should be part of Conflunece DataCenter version 7.11+  
We were on Confluence 7.20 and now run a DataCenter license.  

Stuff like Analytics is there, Team Calendars isn't though.  

Any ideas?


Answers:
author: Fabian Kunkel
body: It turns out the App was weirdly enough turned off by default.  
Could just activate it and everything works peachy now.


author: Alex Koxaras _Relational_
body: Hi [@Fabian Kunkel](/t5/user/viewprofilepage/user-id/4691826)

Did you perhaps read this guide? <https://confluence.atlassian.com/confkb/how-to-get-team-calendars-bundled-with-an-existing-data-center-instance-1044785099.html>

In addition to the above, if you have changed your db as well, then take a look at this article <https://confluence.atlassian.com/confkb/missing-team-calendar-after-migrating-the-database-from-mysql-to-postgres-815262438.html>

comments: author: Alex Koxaras _Relational_
body: And this as well <https://confluence.atlassian.com/confkb/calendar-missing-after-updating-team-calendars-for-confluence-from-version-3-x-or-below-660964661.html>


author: Fabian Kunkel
body: Hey Alex,

thanks for the response.  
Not sure if these are applicable though since we performed no DB migration and only implemented a new License for Confluence.  
As far as I understand it changing from a server license to a DataCenter license activates features that are part of the Software Stack as long as you are meeting or above the minimum version where those features were implemented.  
And since our Confluence is on 7.20 which exceeds the minimum requirements for 7.11 I don't see how this should be an issue.  

Cheers.


author: Alex Koxaras _Relational_
body: True that, but I just wanted to get this out of the way. Now, I haven't faced your issue in my experience and I would expect as well not to see any changes when changing licenses. I would suggest to contact directly Atlassian's support at <https://support.atlassian.com/contact>


author: Fabian Kunkel
body: Thanks, will do :)


author: Alex Koxaras _Relational_
body: [@Fabian Kunkel](/t5/user/viewprofilepage/user-id/4691826) when you get an answer from Atlassian, please paste it here in order to help other users with the same problem. Thank you!


Tags: confluence-server

data-center

server
i want to show confluence page in my application
Asked by Rajasekhar Reddy Kadasani:

hi,  
i am trying to load confluence page in my appliaction directly by giving URL to iframe, as my company secured conflence how can i load docupedia page in my application iframe for users.  

can anyone help on it.If i am using public confluence url i can load in iframe, how to load organization secured docupedia page in iframe


Answers:
author: marc -Collabello--Phase Locked-
body: This is not directly possible, as pages in an iframe are usually blocked.


Tags: bitbucket

bitbucket-cloud

cloud

confluence-cloud
Hi, I'm a new member here, can you please brief me on what confluence is all about
Asked by Dennis Opoku Kwame:

I want to know what happens here in confluence. How will it benefits members, especially new one Like me?

What should I do to keep my membership?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Dennis Opoku Kwame](/t5/user/viewprofilepage/user-id/5186250) and welcome,

please take a look to the folowing article to have an introduction about Confluence :

* <https://www.atlassian.com/software/confluence/guides/get-started/confluence-overview#about-confluence>
* <https://www.atlassian.com/software/confluence/guides>
* <https://www.youtube.com/watch?v=EVgeukYoHZ4>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Confiforms, create form multiple times
Asked by Ogirdor Cort?s:

I have a Confiform with some fields and some rules for field definition (some fields are hidden and they are showed when the user selects some value from a Dropdown). This form creates Jira Issues. The user should be able to fill this form more than once to create more issues.  
I tried using another form where I defined the fields that are required to be filled just once and a **Smart MultiRow** for the fields of the form that needs to be "duplicated" but the Rules for field definition do not work and all the fields are shown when some should be hidden when doing this.  
Is there a way to achieve this?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Ogirdor Cort?s](/t5/user/viewprofilepage/user-id/5186073) and welcome to Atlassian community

You will need to submit the form multiple times. Or have multiple ConfiForms IFTTT rules that create multiple issues on submit (like in different projects or different kind of Jira issues based on the form submission data)

There is not much business for the Smart Multi-Row field type - it is not used for something you have mentioned.

Alex


Tags: confiforms

forms

jira
ERROS ON CONFLUENCE - RuntimeException: Hystrix circuit short-circuited and is OPEN
Asked by PJ Dal Pozzo:

Error have started to appear on Confluence site

Error rendering macro 'blog-posts' : java.lang.RuntimeException: Hystrix circuit short-circuited and is OPEN

Error rendering macro 'recently-updated' : com.atlassian.confluence.search.v2.InvalidSearchException: java.lang.RuntimeException: Hystrix circuit short-circuited and is OPEN

Error while fetching page properties report data: Internal Server Error

What has happened?


Answers:
author: Max Foerster - K15t
body: Hi [@PJ Dal Pozzo](/t5/user/viewprofilepage/user-id/5091612)

Tonight Atlassian reported an incident on <https://confluence.status.atlassian.com/> about degraded performance impacting search capabilities and signups. The error in the macros also mentions:
> com.atlassian.confluence.api.service.exceptions.BadRequestException: CQL was parsed but the search manager was unable to execute the search.

This affects native Confluence macros and third-party apps relying on CQL. They will return the error as they get no response for displaying results.

Today in the course of the morning, there were still short-lived issues, also with our apps, but in the meantime, no macro showed the error anymore. I hope it's the same for you.

Best, Max


author: Alex Koxaras _Relational_
body: Hi [@PJ Dal Pozzo](/t5/user/viewprofilepage/user-id/5091612)

Can you please verify that you are working on a confluence cloud? Is your product url e.g.: **yourdomain.atlassian.net/wiki/** or a complete custom url?

comments: author: PJ Dal Pozzo
body: yes its all working now, there was a error on Confluence cloud which now has been fixed.


Tags: cloud

confluence-cloud

error