youngmon/atlassian-qna huggingface dataset:
How can I delete External Reports Tiles?
Asked by Gyanendra K Gupta:

I have created a few external reports via Iframe. Here are a few questions.

* how do I delete or update External Report tiles?
* If I turn off External Reporting in Iframe, it deletes all URLS but it doesn't delete any of the External report tiles.
* If I turn the external reporting back on then the old tiles come back, even though the URLs in the Iframe don't exist.

Thanks.


Answers:
author: AmberVH
body: Hi [@Gyanendra K Gupta](/t5/user/viewprofilepage/user-id/4084907) , oops! looks like an unfinished set of work got out into your test instance early! this is part of ongoing work we hope to release officially in the next release or two. Keep an eye on our release notes for its launch. In the meantime, we'll look into your issue of not being able to delete.

comments: author: Gyanendra K Gupta
body: Thank you, Please let me know when it is ready to be released, I will be happy to test it for you. :-)


author: AmberVH
body: Fantastic!! I will definitely keep you posted.
Report to track release status / progress.
Asked by ytoeda:

Hi all,

I would like an advice from Jira Align experts out there on how to effectively track release (fix version) progress / statuses across multiple programs.

I am overseeing multiple programs that rolls up to a portoflio. I have been looking through Jira ALign standard reports and while I see bunch of reports showing progress at PI or work item level, I don't see one for release.

The best I could find was Roadmap - Fix Version view but are there any other ones?

Thanks,


Answers:
author: Rae Gibbs
body: [@ytoeda](/t5/user/viewprofilepage/user-id/3622415) The Roadmap Release view that you found would have been my recommendation as to the progress against the release. This same information also feeds into the Program Room. You need to make sure that you have the Releases card toggled on under View Configuration to see it. Is there something that the Roadmap Release view isn't giving you that you are looking for?

comments: author: ytoeda
body: Thank you for your reply!

I do like Roadmap Release view. Unfortunately, it has not been very reliable for me. (With same setting, sometimes it shows the roadmap and sometimes it does not.)

Progrmam room -

I see list of releases under Fix Version but do not see progress bar or anything to indicate how we are doing. Not sure if I am doing something wrong here. Also, since our fix version cross over PIs, we need the ability to select multiple PIs to see the holistic release status.


author: Rae Gibbs
body: On the Release Details Panel, there is an attribute **Program Increment Shipped In**. The value selected in this field will determine what PI it displays for in the Program Room. Essentially the release is only going to ship in one PI even though there may be work from previous PIs that are contributing to that release. So if the release is being shipped say in PI 5, PI 5 would need to be selected to load the Program Room.

![Screen Shot 2020-12-08 at 12.27.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/121377i885B42D909DC0B82/image-size/large?v=v2&px=999 "Screen Shot 2020-12-08 at 12.27.04 PM.png")

There should be a progress bar displayed though you may not realize. It is a blue bar that covers the entire row. When you hover over, it will show you the progress. It is based on the amount of story points accepted compared to the total amount of story points. These points are inclusive of all programs contributing to that release, not just the program selected to view the Program Room. In the screenshot below, I am hovering over the Green Emerald release. If you do not see a blue bar, then there hasn't been any progress made against that release yet.

![Screen Shot 2020-12-08 at 12.32.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/121378iB4E5B8856D01EABF/image-size/large?v=v2&px=999 "Screen Shot 2020-12-08 at 12.32.04 PM.png")


author: ytoeda
body: Ah! Thank you so much. I see it now.


Tags: cloud
Can I create past completed sprints? Migrating from Rally
Asked by Suzanne El Shafei:

Hi,

I am migrating our 2020 stories from Rally and would like to create previous sprints to for these stories, mark them as complete and view them in the sprint report along with my new Jira Align sprints but I can't see a way of doing this?

I also would like to add users that are no longer in our team to a story (even if they don't have an associated email) for reporting purposes - is this possible?

Kind regards,

Suzanne


Answers:
author: Soumyadeep Mandal
body: Hi [@Suzanne El Shafei](/t5/user/viewprofilepage/user-id/4181353) ,

Welcome to the community!

Please visit the link and if this can help you out <https://www.workato.com/integrations/rally+trello>

comments: author: Suzanne El Shafei
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) Thanks for sharing, but this did not help. I am looking for a way to create past completed sprints on Jira Align - do you know if this is possible?
Can Jira Align users see issue level detail when they should not have that type of access?
Asked by Suzanne Seaton:

We have two instances: one is General and one is InfoSec. We DO want managers to be able to see metrics for both instances in Jira Align. We DO NOT want (some) managers to see issue level detail for the InfoSec instance. The InfoSec instance has confidential, sensitive and secure content that not everyone should be able to see. I am hoping that we can do this at the permission level somehow. For example, the person in charge of technology could drill down and see info at the issue level. However, a manager at from the General instance could see metrics but not at the issue level.

Issue level: defined as the description and the comments. Summary should be okay.


Answers:
author: Mark Cruth
body: Hi [@Suzanne Seaton](/t5/user/viewprofilepage/user-id/1459221) ! Thanks for the question! When you say two instances...is that two Jira instances connected to Jira Align? Also, how is the data structured into Jira Align (for General and InfoSec)...Programs, Portfolios?

Based on what you shared, the only approach I can think of is that these managers could have a system role that doesn't give them access to see the particular issue type. For example, if the issues are "Stories", you could setup the system role so that the role cannot see any stories. Managers assigned to this role could see the rollup of story data in reporting, and the title if the story rolls up to a feature, but they wouldn't be able to open the issue to see the details or see the Story Grid. The only problem with this is approach is that a system role is universal (in this example, if the person had the role we setup they would not be able to see *any* stories in the system).

You might be able to leverage Team Membership to help govern this, but the only way to really prevent someone from viewing issue details using this approach would be to leverage separate portfolio structures. Is the General and InfoSec work in the same Portfolio within Jira Align?

comments: author: Suzanne Seaton
body: Hey [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064) , thanks for your reply! Yes, this is two instances (or possibly more) connected to Jira Align. I believe it will be the same Portfolio within Jira Align but I am not positive; just learning. This is for Wells Fargo, we have \~ 60,000 Jira users and then managers on top of them, and we need to keep our InfoSec issue level detail private from the General managers. Thanks!


author: Mark Cruth
body: If they are in the same portfolio I think the initial option may be the best bet. I know the Solutions Architect from Atlassian working with your organization and will let him know to reach out to you on this topic (you two can go deeper and play with a few more potential options). Good luck!!!


Tags: cloud
Share a status for a Feature (Discussions)
Asked by Douglas Mauricio Capellato:

Hello Community !

I would like to ask you what is your best practice to share the Feature's status into Jira Align. Here's an example : supose we have an issue and we can not complete the Feature till the target date and I would like to share this information and make it visible. What I am trying to do is use "Discussions" and add this info there.

![discussions.jpg](/t5/image/serverpage/image-id/117757i2A89EBBEB5FB2F47/image-size/large?v=v2&px=999 "discussions.jpg")

I would like to hear from you if you have a different solution. Thank you and have you all an amazing week :-) Doug


Answers:
author: Roman Petrunyak
body: Hello Douglas,

Thanks for your question.

First of all, unfortunately, we do not have such functionality: it is not possible to sync Jira Comments with Jira Align discussion. The only two ways to share such information between Jira and Jira Align that I see right now is to update the title with a suffix like 'Past Due'(or something like that) or to add a label like 'Past Due'(or something like that), as we do have sync for Jira labels to Jira Align tags.

And the second thing, I have checked our Enhancements backlog and discovered that you are not the only person that is interested in this. Here is the link to the respective Feature request: [https://internal.jiraalign.com/ideaZone/ideas?FirstTime=True\&GroupSection=3pq6sogi\&ideaID=1113](https://internal.jiraalign.com/ideaZone/ideas?FirstTime=True&GroupSection=3pq6sogi&ideaID=1113). Please register to our Ideation Portal and vote for it.

Please let me know if you have any additional questions or comments.

Regards,

Roman


Tags: cloud
can i assign multiple stories in Jira Align to one team (jira project) in jira software
Asked by Walt Adams:

currently i am using jira align and jira software. I am wanting to import stories and features from an excel template to jira align. i have used the jira align import template but it does not give me the jira project field in the template so that i can add the project i want the feature or story to live in in jira software .

any ideas on how to overcome?


Answers:
author: Aslam Cader
body: Hi [@Walt Adams](/t5/user/viewprofilepage/user-id/3848324) - Having gone through this personally, I recommend importing the Features (Jira Epics) and Stories directly in Jira Software. This would allow you to map all the fields you currently have in place in your Jira environment. Again this would allow you to map the issues into the correct projects.

The above import activity in Jira Software would also trigger the imported Features and Stories to automatically sync to Jira Align using the Jira connector.


author: Sam Tsubota
body: Hi [@Walt Adams](/t5/user/viewprofilepage/user-id/3848324) ! When importing features and stories into Jira Align using the import template it is not possible to specify the Jira project. You will need to update the Jira project field manually in the Details Panel after the features and stories have been created through the import.

comments: author: Walt Adams
body: thanks!!!


Tags: import

jira-software
Rollup Status of all test cases
Asked by Neha Dua:

Hi Team ,

I want to create multiple test case in JIRA which will be linked to Single Test Scenario ( which can be any Issue Type in JIRA).

Is there a way I can have Parent Status as rolled up status of all child(test cases ), meaning if one or more of the test case is failed then scenario will be failed otherwise Pass.

Is there way I can accomplish this .

Thanks,

Neha Dua


Answers:
author: Kyle Clark
body: Hi Neha! This looks like a question for the Jira Software product, where this community is for a complimentary product, named Jira Align. You can post your question to this link for a quicker response -   

<br />

<https://community.atlassian.com/t5/Jira-Software/ct-p/jira-software>

comments: author: Neha Dua
body: Thanks , I will post there.


Tags: status

test
Get email address instead of a accountId from users which are synched between Jira and Jira Align
Asked by Bram Langelaar:

Hi all! :-)

Our company is working with Jira as well as Jira Align. For application and reporting development purposes we extract all users from Jira Align with the rest/align/api/2/Users GET request.

After extracting all users, we noticed that not all users have an email address filled in the 'email' field.

For example: "email": "5c5879174xxxxxxx

We know this is the accountId of users. So if we use this accountId to find the corresponding users in Jira, we are able to extract the email addresses from Jira. However, it would be more convenient if we could just extract them from Jira Align directly.

Is there some sort of setting in Jira Align which needs to be enabled to synchronize the email addresses from users instead of their accountId's?

Thank you in advance!

Kind regards,

Bram


Answers:
author: Rich Sparks
body: Are you using Jira Cloud? This sounds like a problem we see when integrating Jira Align with Jira Cloud, and email address is not public in the user's Atlassian ID profile.

This article by Don Miller in the Align team explains what causes the problem and how to address it. <https://community.atlassian.com/t5/Jira-Align-articles/Update-Atlassian-ID-for-Jira-Cloud-users-when-integrating-with/ba-p/1365067>


Tags: cloud
Is it possible to display your tasks in gantt chart manner and can you plan a budget
Asked by Shawn Kennedy:

Is it possible to create issues such that they are dependent from other issues to be completed first and be represented on a gantt chart?

When you create your issues and assign them to people, is there an easy to track how much the version or sprint will coast in human ressource?


Answers:
author: Jesse Pearlman
body: Shawn,

Your question has several answers

1. Dependencies in Jira Align replace predecessor\>successor relationships
2. The program board identifies those items that are scheduling issues as well as showing those dependencies
3. Team members can be allocated across the teams the work on
4. Allocations translate to forecasting and financial data
5. There is a time tracking module that will allow you to track specific to the person if you desire

Let me know which of these is of most interest and I can lean in a b it more :)
workflow migration - telling me I need to change states but there are no tickets in that type
Asked by peter.moore:

I'm migrating to an existing worfklow for sub-type. When I do that it's asking me what fields that don't exist in that old workflow should be translated to. I understand that but does JIRA simply show me every state that needs translating or does it indicate at least one sub-type has that state?   

I ask because it's tell me I need to translate a state but I can't find any sub-tasks in that state that would need translating


Answers:
author: Nic Brough -Adaptavist-
body: The migration screen is not incredibly clever. If it detects any issue that needs a status change during a migration, it lists the whole lot, not just the ones that actually change.

You can simply ignore any status change where 0 issues are affected, it does at least tell you that in the screen.

comments: author: peter.moore
body: wonderful thanks.
Send e-mail to client in a lane transition
Asked by felipe_neves:

Hi, guys!

In my work, we there fast projects (upgrades, new server and others) and we useds a card for project, not a board for project.

I would like create a automation for send a e-mail to the client with a link for NPS survey. I managed to put the e-mail field on the card, but I can't create the automation for the lane transition, an e-mail to be sent to the client.

It's possible to do this?

Sorry for my english!

Thanks.


Answers:
author: Karalee Kikiros
body: Hi Felipe, this sounds like a Jira question. If you update your tag to jira-cloud/core/server etc you'll get better answers than in the Jira Align product section of Atlassian Community. That being said, you can do it in Jira but you'll need to use a Jira app like Automation for Jira to send external emails which I think is what you want to do based on your comment around clients.


Tags: jira-cloud

jira-core

jira-core-cloud

jira-core-server

jira-server
How do I export user stories including all test cases, and steps without additional software?
Asked by Matthew Smith:

Our company is transitioning to Jira Align, and I am checking test cases, and modifying user stories. I am able to export user stories, but in Excel the tab for test cases is always blank (same for steps). I'm hoping there's a way to export a story, acceptance criteria, test cases, and see all of the input/expected outputs for each test case. Even if the solution exports more data than that, it's fine. I'm just missing everything I want to export.

![export_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/114945iAD69E2A226741077/image-size/large?v=v2&px=999 "export_1.png")![export all_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/114943i0E97D99632252870/image-size/large?v=v2&px=999 "export all_2.png")![stories.png](https://community.atlassian.com/t5/image/serverpage/image-id/114941i6CCB6D1C5C086764/image-size/large?v=v2&px=999 "stories.png")![test cases.png](https://community.atlassian.com/t5/image/serverpage/image-id/114939iBAF395F001DC87E1/image-size/large?v=v2&px=999 "test cases.png")


Answers:
author: Karalee Kikiros
body: Hi. Not currently possible. I suggest raising an ideation in the portal for this - [ideas.jiraalign.com](http://ideas.jiraalign.com)


Tags: export

test-case
What is the best practice to track a limitation of a feature (epic) in Jira?
Asked by Jeyesh Jeykhar:

A feature request is created as an EPIC tracked in a separate project called FR in JIRA. What is the best practice to track a design limitation of the feature in JIRA?


Answers:
author: Mark Cruth
body: Hi [@Jeyesh Jeykhar](/t5/user/viewprofilepage/user-id/3761996) ! Are you using Jira Align? If you are, there are are a couple approaches you can take.

* If you talking about technical design, you may want to create a custom field on the Details tab of the Feature asking the submitter to outline technical design limitations (something you can talk to your Jira Align Admin about adding to the screen)
* If by design you mean things like UX design, you can use the Design tab on a Feature to outline this kind of information (if it's not on in your instance of Jira Align, ask your Jira Align Admin to turn it on)  
  ![Screen Shot 2020-10-29 at 7.11.19 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/116252iA2C550D2A212395D/image-dimensions/541x390?v=v2 "Screen Shot 2020-10-29 at 7.11.19 AM.png")  

comments: author: Jeyesh Jeykhar
body: No, we are not using Jira align. We are using only Jira


author: Mark Cruth
body: Hi [@Jeyesh Jeykhar](/t5/user/viewprofilepage/user-id/3761996) ! You're in the Jira Align space of Community - I would recommend posting your question to the Jira Community page...you'll get better answers :-)

<https://community.atlassian.com/t5/Jira/ct-p/jira>

Good luck in your quest for knowledge!


author: Jeyesh Jeykhar
body: Thanks Mark


author: Deepanshu Natani
body: Hi [@Jeyesh Jeykhar](/t5/user/viewprofilepage/user-id/3761996) , when you are saying "design limitation", is it another type of Jira issue which has been created in a project different from "FR"?

comments: author: Jeyesh Jeykhar
body: [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324), I am trying to figure out if creation of another project for Limitation is the best approach or if there anything else that I could do in the current project "FR" itself.

The end goal is all the limitation should be tracked as per release basis. i.e Each release will have a set of EPICs created in the "FR" project. I would also want the limitations to be easily documented and collected at the end of a release.


author: Deepanshu Natani
body: [@Jeyesh Jeykhar](/t5/user/viewprofilepage/user-id/3761996), Do you see any problem if you manage all the epics, design limitations and releases in the same project?

You can simply create an issue type for creating and tracking your design limitations in the same project. If required, they can be easily linked with the epics and also assigned fix versions/ release.

As per the details shared by you, I do not see any reason to create a separate project


Tags: feature

jira

limit
Jira Epic (Feature) doesn't show aggregated Story Points for the Stories (Jira Stories) mapped to it
Asked by Vinay Sharma:

We have Jira and Jira Align integrated. Jira Epic (Feature) is not showing aggregated Story Points under estimate field in Jira Align for the Stories (Jira Stories) mapped to it. What could be the reason? How to resolve it?


Answers:
author: Tom O'Connor
body: The Estimate field is for the feature estimate. There is a field called 'Story Points' that represents the number of aggregated story points that you may be looking for.

In the Feature list you may have to update your settings to show the Story Points field. You can also look at the feature details to see the stories associated as well as the story point aggregation.

![Screen Shot 2020-10-16 at 10.59.04 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/114637i309AC52030EAE4D4/image-size/large?v=v2&px=999 "Screen Shot 2020-10-16 at 10.59.04 AM.png")![Screen Shot 2020-10-16 at 10.58.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/114636iB872FBBF33EA3A96/image-size/large?v=v2&px=999 "Screen Shot 2020-10-16 at 10.58.45 AM.png")

comments: author: Vinay Sharma
body: Thanks Tom


Tags: cloud
Get all user roles from REST API
Asked by Bram Langelaar:

Hi all,

I am currently looking into whether it is possible to get a full list of all user roles within Jira Align via the REST API (v2).

I know I can use the GET ../Users call to get all users, their role \& their role(s) within their teams, but I would like to have the full role table.

Is that possible currently?

Thank you in advance.

Bram


Answers:
author: Rich Sparks
body: Getting the list of System Roles is not *currently*available. Keep checking the Align Release notes as we're releasing new APIs on a regular basis.

You can see the list of APIs available by checking at

\[your Align instance\].jiraalign.com/rest/align/api/docs/index.html

comments: author: Bram Langelaar
body: Thanks for your quick reply @\[deleted\] :-)


author: Raja Ravanan
body: Hello Rich - Is the api available to fetch the roles?

comments: author: Rich Sparks
body: It hasn't been announced yet. Your best option is to check on the Public Roadmap to see when it does get announced. The Product Team will be updating this roadmap when new API endpoints are planned.   
<https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraAlign>


Tags: cloud