Trouble after migrated confluence server
Asked by tiendungitd:

Hi everyone,

After I migrated Confluence from Windows server to Ubuntu server, I found out there are lacking of pictures in somewhere such as in home page, you can see in my attach picture.

Here is my steps to migrate:

* Restore DB
* Replace home directories on the target VM's with home directories for each of Atlassian applications
* Apply chown/chmod after transferring files

I think I'm missing something, some folders need to be copy too, please advise me.

ConfluencePic.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/Trouble-after-migrated-confluence-server/qaq-p/87482?attachment-id=7648){#link_11863befb8839d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14745/1/image2016-10-21%209%3A27%3A46.png){#display_11863befb8839d_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Trouble-after-migrated-confluence-server/qaq-p/87482?attachment-id=7649){#link_11863befb8839d_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14745/2/image2016-10-21%209%3A27%3A5.png){#display_11863befb8839d_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Trouble-after-migrated-confluence-server/qaq-p/87482?attachment-id=7650){#link_11863befb8839d_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14745/3/image2016-10-21%209%3A32%3A45.png){#display_11863befb8839d_4}  
[](https://community.atlassian.com/t5/Confluence-questions/Trouble-after-migrated-confluence-server/qaq-p/87482?attachment-id=7651){#link_11863befb8839d_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14745/4/ConfluencePic.PNG){#display_11863befb8839d_6}  
[](https://community.atlassian.com/t5/Confluence-questions/Trouble-after-migrated-confluence-server/qaq-p/87482?attachment-id=7652){#link_11863befb8839d_3}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14745/5/image2016-10-21%209%3A32%3A7.png){#display_11863befb8839d_8}


Answers:
author: Roman Kirilenko
body: I don't sure, but try to check issues described [here](https://confluence.atlassian.com/confkb/broken-avatars-icons-in-confluence-after-an-upgrade-due-to-corrupted-cache-329974322.html). This can be a cache problem too.


author: tiendungitd
body: cool. I set attachment storage path, the attachment files is ok now, but I still lost the picture in my image above, beside that I found out the avatar of users has been lost as well. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


author: Pavel Potcheptsov
body: Maybe you need to set/correct attachment storage path in settings?


author: tiendungitd
body: @Pavel Potchept

I tried to upload picture to page and saw it was display, just weird that I did not the new picture which I just uploaded in /var/atlassian/application-data/confluence/attachments, event in configuration page, I already set save in this link.

@Roman Kirilenko: I don't use proxy, I access directly to confluence server via link. <http://atlassianserver.cloudapp.net:8090/>


author: Roman Kirilenko
body: Do you use any proxy when accessing Confluence? Is your Confluence base URL available right from Confluence server? Do you have any errors in Confluence logs?

Could you show your base URL and proxy settings?


author: Pavel Potcheptsov
body: Have you tried to upload any picture to page and see if it displays?


author: tiendungitd
body: Hi Pavel,

Here is output.

@Roman Kirilenko: Yes, I corrected the base URL

image2016-10-21 9:32:7.png

image2016-10-21 9:27:46.png

image2016-10-21 9:32:45.png


author: Roman Kirilenko
body: Are you corrected the [base URL](https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html) after migration?


author: Pavel Potcheptsov
body: Show output of

* ls -la /var/atlassian/application-data/
* ps aux \| grep java


Tags: confluence-administration