youngmon/atlassian-qna huggingface dataset:
Fisheye support for Perforce 2020.x and above
Asked by John Efstathiades:

The Fisheye [supported platforms page](https://confluence.atlassian.com/fisheye/supported-platforms-960155252.html) lists Perforce 2018.x and 2019.x but not later versions. Will support for newer versions of Perforce be added to upcoming Fisheye releases?

Thanks,  
John


Answers:
author: Marek Parfianowicz
body: Hi John! I raised a feature request for this: <https://jira.atlassian.com/browse/FE-7373>. I can't give you ETA at the moment, feel free to add yourself as a watcher of the issue to receive notifications.

From my experience, we had no compatibility issues with Perforce for years, so there's a high chance that current version of Fisheye will index Perforce 2020.x correctly. You might want to try. Having said this, please keep in mind that our Atlassian support team might not be able to help you in case of troubles, as this is an unsupported version.


Tags: perforce
Roadmap Question: Adminy data?
Asked by Richard_Donnell:

Thinking about easier ways to manage\\govern instances in Jira with data on Custom Fields definitions, Projects, Issuetypes, stuff like that.

Is that on the roadmap?


Answers:
author: Tracy Chow
body: Hi Richard,

Atlassian Data Lake already includes data on the parts of Jira you described - custom fields, projects, issue types, and more.

You can check out the full schema documentation here: <https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/>.

Let me know if you have further questions.

comments: author: piotr.x.zyrek
body: I think Richard meant to access the dictionaries of these parts (statuses, issue types etc) to better manage them. I am also looking for this.

Now in the schema there are indeed the above parameters, but they refer to the issues in which these parameters were used.

If in my project we have 10 statuses available, and only 3 of them are used then I am not able in the current schema to show which statuses are available in which project.


author: Richard_Donnell
body: yeah, exactly this - I am using a combination of analytics and the PowerBI connector plug in (great add on) to get lists of stuff to focus my substantial Jira tidy up campaign.

Edit: so, for example, it would be good to pull out the data shown on the custom field definition screen in the Administrative section of the tool - what the field looks like, radio buttons, text field etc


author: Tracy Chow
body: Thanks for the additional context on your question. The way the Data Lake tables are currently built, only Jira issue types and custom fields etc that *are* being used are populated in the tables. So while you can identify fields with low usage, you won't be able to identify those with no usage.

I definitely understand your use case though for administrative purposes. Your feedback has been shared with our product and data team to consider for future iterations of the Atlassian Data Lake schema.


author: Richard_Donnell
body: Hi [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) - thanks for responding. Yes, I am using the Analytics data to identify low usage fields very successfully. I am cross referencing with data from Alpha Serves PowerBI connector to find defined fields with no usage, that tool has a table specifically for the field definition, whereas Analytics, as you point out, is a value based approach, multiple rows containing the individual value of the field linked to the ticket.

Neither tool gives me 100% of the picture, including an understandable definition of the field as displayed on the custom field administration pages.
Alg?n experto de atlassian cerca de Segovia que pueda hecharme una mano?
Asked by Javier Pascual arribas:

Mi n?mero es 646864198 si es as? poneos en contacto con migo, gracias un saludo.


Answers:
author: Tracy Chow
body: Hi Javier,

Can you clarify what you need help with, or if you have a particular question about Atlassian Analytics?

Look forward to hearing from you.

Thanks,  
Tracy
I want to join in Team ID for an Issue ID
Asked by Svante Esbj?rnsson:

So,  
totally new to this tool.  
I have selected a few columns and they appear in my table as I want. Now I want to join in Team ID (or Team Name). When I scroll down I see Team -\> Team ID under OPSGENIE but I have no idea how to get that into my table...  
suggestions welcome


Answers:
author: Karin van Driel
body: [@Svante Esbj?rnsson](/t5/user/viewprofilepage/user-id/5182929)   

We don't use OPSGENIE in my org, so I don't have any data for that and cannot give you a specific solution for your scenario, but thought maybe this general steer might help.

If you go into the Data menu and select your data source, you should see a menu item called Schema. Click on that and then click the Visualize button. This should give you a diagram of all your tables, with lines of how they connect to eachother. Find the OPSGENIE data table you mention and see which field has a line going out of it and to which table. If this is a table you use in your query already, you can simply create a join between those tables where OPSGENIE data point = main table data point.

Hope that might help you find your answer on how to connect your data...


Tags: issue

team
Jira Product Discovery data available in Atlassian Analytics
Asked by piotr.x.zyrek:

Hey guys,

We're currently exploring two new products - Atlassian Analytics and Jira Product Discovery.

We'd like to measure the effectiveness of our discovery process from the moment an idea is registered until the decision to include it in development plans.

It appears that currently Jira Product Discovery data is not available in Atlassian Analytics. Can you confirm my assumption?

If this is the case, are there plans to make this type of data available in the data lake?

Thanks a lot!


Answers:
author: Kevin Minnick
body: Hello, Jira Product Discovery data should be available to add now. You will need to edit any existing connections and add any projects you'd like to see data for. Let us know if you have any questions.

comments: author: piotr.x.zyrek
body: Lovely, thanks for keeping us updated!


author: Kevin Minnick
body: Hello, that assumption is correct. However, Jira Product Discovery data is currently being tested internally and should be released soon. I can update this thread when it's available.

comments: author: piotr.x.zyrek
body: Thanks!


Tags: jira-product-discovery
What are the other databases I can connect to using Atlassian Analytics?
Asked by Don Pierce:

Is there a page that points to all the databases that are available to add into Atlassian Analytics?


Answers:
author: Matthew Lempitsky
body: The [supported third party data sources](https://support.atlassian.com/analytics/docs/what-is-a-data-source/) include:  
* Amazon Athena

* Amazon Aurora

* Amazon Redshift

* Google BigQuery

* Microsoft SQL Server

* MySQL

* PostgreSQL

* Snowflake

[You can learn more about connecting to third party data sources here](https://support.atlassian.com/analytics/docs/connect-to-a-third-party-data-source/)
Re: Extract data from Atlassian datalake to other solutions
Asked by Ste Wright:

Hi [@Aymeric Douyere](/t5/user/viewprofilepage/user-id/4416916)

As far as I know the Data Lake is in Open Beta - see: <https://www.atlassian.com/platform/analytics/what-is-atlassian-data-lake#what-is-the-atlassian-data-lake>

For when it will be released, you could check out the [public roadmap](https://www.atlassian.com/roadmap/cloud)? See these specific sections:

* Atlassian Data Lake: [https://www.atlassian.com/wac/roadmap/cloud/atlassian-data-lake?search=data%20lake\&p=9624c9d0-15](https://www.atlassian.com/wac/roadmap/cloud/atlassian-data-lake?search=data%20lake&p=9624c9d0-15)
* Data Lake Export: [https://www.atlassian.com/wac/roadmap/cloud/atlassian-data-lake-export?search=data%20lake\&p=f6a1d2fe-09](https://www.atlassian.com/wac/roadmap/cloud/atlassian-data-lake-export?search=data%20lake&p=f6a1d2fe-09)

Ste


Answers:
author: Aymeric Douyere
body: Thanks a lot for the quick answer

Indeed I should have checked the roadmap !


author: Jonathan Smith
body: Is anyone in the EAP hooked up to Power BI yet?

I'd like to get some feedback on this feature!
Extract data from Atlassian datalake to other solutions
Asked by Aymeric Douyere:

Hello

Happy new year to all

Thanks for the work done on Analytics :)

We'd like to extract data coming from our platform and stored in the Atlassian datalake if I understood well. I think that today it's not possible, do you know when this feature will be released ?

Thank you


Answers:
author: Tracy Chow
body: This post accidentally got split into two. Reply located here :) <https://community.atlassian.com/t5/Atlassian-Analytics-questions/Re-Extract-data-from-Atlassian-datalake-to-other-solutions/qaq-p/2239223>
How often is the data updated in the data lake?
Asked by piotr.x.zyrek:

Hello,

I'm using Atlassian Analytics to get some insights regarding our performance.

I'd like to ask how often is the data refreshed in the data lake ?

I created a new ticket in JSM about 4 hours ago but there is still no info about this issue in any of the tables in data lake.

I found the paragraph in the documentation which states: "Data freshness - These tables rapidly reflect changes in your products, typically within **half an hour.** "

However it does not seem to be the case for me.

Thanks!


Answers:
author: Riley Venable
body: The frequency of data updates in Atlassian Analytics depends on the cache duration, which varies depending on the dashboard settings. The cache for each chart is updated every 1 hour, 30 minutes, or 24 hours, depending on the dashboard settings, unless someone manually overrides the cache. Additionally, Atlassian Analytics queries all rows in the data source when performing calculations, but only returns up to a certain number of rows for the final result set.

comments: author: piotr.x.zyrek
body: Thank you very much, this is very helpful. I have my dashboard cache settings set to 30 minutes, so it's not a dashboard refresh issue.

When creating a new chart and querying these tables, there is no information there about this ticket created a few hours ago. So I'm afraid we should distinguish between two issues.

1) How fast the data appears in the data lake.

2) How often the dashboard is updated.

The latter you have explained very well! For some reason, however, this data is still not in the data lake. Do you have any idea what could be the reason?


author: Jessie Turpin
body: Hey Piotr! Would you mind creating a [support ticket](https://support.atlassian.com/contact/#/) and select Atlassian Analytics as the affected product. This would allow our team to investigate further why your data isn't appearing in the Atlassian Data Lake.

Thanks!

Jessie
Possible to pull succinct changelogs of when Story Points change?
Asked by Erin Quick-Laughlin:

We're very new to the AAOB, and would like to pull data specific to the timestamp of when the Story Point field changes, plus what Issue it changes for. Where would we start to find that information? Even a quick pointer to general concepts within AAOB would be helpful to jump start us.


Answers:
author: Tracy Chow
body: Hi [@Erin Quick-Laughlin](/t5/user/viewprofilepage/user-id/4299733),

Change logs for the story point field can be found in the Jira ["Issue history" table](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-history). You can filter on "Field name"='Story Points' and also grab the timestamps of the change and story point values.

I've attached an example of what this could look like.

![Screen Shot 2023-01-06 at 3.13.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233403i1D9B7819D57F3768/image-size/large?v=v2&px=999 "Screen Shot 2023-01-06 at 3.13.32 PM.png")

Hope this helps! Let me know if you have additional questions.

comments: author: Erin Quick-Laughlin
body: Thank you so much [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) ! I get it now!

Next question: can third party apps connect to the data lake? We'd like to pull results into Domo.


author: Tracy Chow
body: No problem, [@Erin Quick-Laughlin](/t5/user/viewprofilepage/user-id/4299733)!

We don't support that yet but you can follow this ticket for updates: <https://jira.atlassian.com/browse/ANALYTICS-4>. It's currently on the roadmap: <https://www.atlassian.com/wac/roadmap/cloud/atlassian-data-lake-export?p=f6a1d2fe-09>.


author: Steve Hooczko
body: How do you access the ["Issue history" table](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-history). ?

Does the table hold the history for all tickets within a JIRA Project?

comments: author: Tracy Chow
body: If you have access to Atlassian Analytics, you can query the table in the Atlassian Data Lake as long as Jira product data is selected in the Data Lake connection.

I believe it captures all changes that show up in the issue history within Jira itself.


author: Erin Quick-Laughlin
body: Thanks [@Deepak Rai](/t5/user/viewprofilepage/user-id/4482538) , but we're specifically looking for an automated solution using Atlassian Analytics data if possible. We already pull the data we need via a connector to Jira, however we have to pull all change logs, then filter down to just changes for Story Points.

We'd like to establish a table or dataset in AAOB, that has only the changelog records we need, and connect to that instead.

This will help us take our automated reporting updates from once a day, to multiple times a day.
Can I create Portfolio Management dashboards with AR + AAC ?
Asked by Marcio C_:

Thanks for reading.   

Currently, what I know is that the following cannot be achieved with Jira AR.  

Create a single dashboard with % of deviations from schedule and % of deviations from the budget to track Portfolio Management changes live.   

The question is, Would it be possible to achieve the above by using AR + AAC? If so, could you share any information that would help get started?  


Answers:
author: Tracy Chow
body: Hi [@Marcio C_](/t5/user/viewprofilepage/user-id/4580002),

We don't have Advanced Roadmap data in the Atlassian Data Lake just yet, so it sounds like what you're looking for wouldn't be possible right now.

Here's the feature suggestion ticket: <https://jira.atlassian.com/browse/ANALYTICS-33>.

Feel free to reach out to chat further.


Tags: advanced-roadmaps

cost
Public Dashboard Viewing
Asked by Adam Kassoff:

Is there a way to make a dashboard publicly accessible to be embedded on another webpage to be viewed by non atlas users? Have dynamic filters set up so they can see Issues related to them or the company they are associated with?


Answers:
author: Aaron Geister
body: Hello [@Adam Kassoff](/t5/user/viewprofilepage/user-id/4769810)

Typically I have used an add-on to do this. You can use any logged user but I believe they still need a license to view data.

I know custom charts for Jira made by old street solutions is about to release this feature soon by end of year.

Also you can use some dashboarding in Confluence. You can leave a page or space public or use guests.

Hope this helps.
Pricing and availability
Asked by Esther Strom:

I may have missed this, but has there been any announcement of how the product will be priced and who it will be available to when it's released into production? I had a video chat with a few Atlassian people and was told that because we have Jira Premium and are on Enterprise licensing we will have access at no additional charge.

We do have sister brands that are not on enterprise; will the Analytics product be available at a cost, or will it only be available to enterprise users?


Answers:
author: Sid Bhatia
body: Hi Esther, thanks for reaching out about this. We haven't made any public announcements about pricing yet as we collect EAP feedback and get ready for the next phase of launch. That being said, it's currently available at no additional cost to Cloud Enterprise users of Jira Software or Jira Service Management and will continue to be so in the near future.

We don't yet have a plan to share that includes a cost model for other editions but are working on how and when non-enterprise users can access Analytics sometime in the new year. Any feedback on this would be greatly appreciated. Thanks!
Using Atlassian Datalake data in external tools
Asked by Krzysztof Achinger:

Hello, I was wondering if the feature to use Atlassian Datalake date in external tools (Power BI, Tableau etc.) is available and if not, will it be available and when?


Answers:
author: Brant Schroeder
body: [@Krzysztof Achinger](/t5/user/viewprofilepage/user-id/4103008) this is from Atlassian's data lake page "Near real-time access to data in your BI tool of choice with standardized connectors rather than relying on slow, bulky data export APIs COMING SOON" <https://www.atlassian.com/platform/analytics/what-is-atlassian-data-lake#why-use-the-atlassian-data-lake>

I would suggest submitting a support issue so as they expand the product you could potentially be used to test new features that you are interested in.

comments: author: Krzysztof Achinger
body: Yeah, I thought I heard about that in the EAP but I was not sure, thank you for sharing the page.


author: Tracy Chow
body: [@Krzysztof Achinger](/t5/user/viewprofilepage/user-id/4103008) Here is the Jira ticket you can watch for updates: <https://jira.atlassian.com/browse/ANALYTICS-4>

cc [@Hendrik Thomas](/t5/user/viewprofilepage/user-id/4508181)


author: Jason Miller
body: We are directly connecting to Atlassian Data Lake through Visual Studio / SSIS but the connection is an old ODBC. We're trying to migrate to a better connection but have not heard back from Atlassian Data Lake Support/team on direction or documentation.

comments: author: Krzysztof Achinger
body: I didn't know that any connection is possible at the moment. Anyhow, it sounds like waiting for the official release of the feature is the way to go.
Stuck building table with issues list and their linked epics
Asked by Krzysztof Achinger:

This will be a generic question because I am not even sure how to start. My goal is to build a table with issues and their corresponding Epic Names if the issue is linked to an epic.

I found that some data lives in Jira Issue Field table where I can find Epic Name and Epic Link in the Name column and some values in Value column, however Epic Link corresponding values are some numbers and I am not sure how to make a connection between those numbers and epic names to be displayed in a table.

Example

I have issue ABC-123 that has Epic Link to an epic XYZ-321 with an Epic Name "Test". I want a table that displays following columns and corresponding values:  

\| Issue Key \| Linked Epic Name \|  
\| ABC-123 \| Test \|


Answers:
author: Matthew Lempitsky
body: So I started looking at this, and I believe I have come up with a solution. It looks like the "value" for the Issue Link field will be the "Issue Ref" value of the Issue. I have created what I hope is what you're after:  
![Explore_-_Add_chart_and_Slack___Threads___Atlassian.gif](/t5/image/serverpage/image-id/200971i2923B60B0392569B/image-size/large?v=v2&px=999 "Explore_-_Add_chart_and_Slack___Threads___Atlassian.gif")

Let me know if you have any questions or concerns with this approach.

comments: author: Krzysztof Achinger
body: [@Matthew Lempitsky](/t5/user/viewprofilepage/user-id/4736217) this is exactly how I wanted it to work. Thank you! I am yet to wrap my head around how Issue Ref links with Value, but it is secondary now. I can move on with building the dashboard. One comment is that I used Join Inner instead of Outer, perhaps because not all my issues have epics linked.
Flow Metrics
Asked by Hakan Bahadir:

Hello,

I saw Flow Metrics Dashboard in one of the demos. Is it available for us also? I created a new data source definition which I was expecting to see new Dashboards to pop up. Is there another way to find the details of Flow Metrics?

Thank you

Hakan


Answers:
author: Inder Singh
body: Hi [@Hakan Bahadir](/t5/user/viewprofilepage/user-id/3641841) : Flow metrics dashboards are now available as part of the dashboard templates. You can access them when you create a new dashboard. Here is the documentation for the flow metrics dashboards: <https://support.atlassian.com/analytics/docs/starter-dashboards-for-jira-software-flow-metrics/>

Thanks!

comments: author: Hakan Bahadir
body: Thank you [@Inder Singh](/t5/user/viewprofilepage/user-id/4829066) this is great news.


author: Tracy Chow
body: Hi Hakan,

The Flow Metrics Dashboard isn't available as a starter dashboard yet in Atlassian Analytics, but we are be watching out for more feedback on how many customers are interested in Flow/DORA metrics.

[@Inder Singh](/t5/user/viewprofilepage/user-id/4829066) can walk you through the details when you meet with him, but currently it's more complex to build these charts with the current Data Lake schema. In the next few months, we will be rolling out a new schema that will make it easier to build these types of charts.

Tracy
Weird behavior for text control on Summary field
Asked by Krzysztof Achinger:

I have a text control that is attached to two visualizations for Summary field. Using wildcard-like expression with % symbol I am getting different results on different visualizations.

I enter "%TM Update%" in the text filter control and one visualization shows results, the other one does not. Both have similar data, only difference is that one concerns open tickets and another closed tickets. Changing search string to %TM update% gives some results in second visualization and the number of results in the first one is different.

Both visualizations use

filter Summary like {TEXT_INPUT}

It is true that both visualizations should return different results but when I verify with JQL the second one has many more results regardless of using "TM update" or "TM first Update"

![Screen Shot 2022-04-22 at 19.28.41.png](/t5/image/serverpage/image-id/194217i0A044D64FAFA4567/image-size/large?v=v2&px=999 "Screen Shot 2022-04-22 at 19.28.41.png")![first_viz.png](/t5/image/serverpage/image-id/194218iAB740D15B7D5DF35/image-size/large?v=v2&px=999 "first_viz.png")![second_viz.png](/t5/image/serverpage/image-id/194219i8B9025E2EA2C3546/image-size/large?v=v2&px=999 "second_viz.png")


Answers:
author: Tracy Chow
body: Hi [@Krzysztof Achinger](/t5/user/viewprofilepage/user-id/4103008), based on the screenshots you provided of the filters, the other difference between the two other than the Issue Status is that the first is "Labels does not contain one of" and the 2nd is "Labels contains one of".

Is it possible the difference in the Label filters is responsible for the differing results?

comments: author: Krzysztof Achinger
body: Ohh crap! yeah that will be it, thanks! (facepalm)


author: Tracy Chow
body: Great, no problem. Happy to help!