youngmon/atlassian-qna huggingface dataset:
problem of access
Asked by Michele Costantini:

Hi! Based on your frequent suggestions I recently converted my Trello account in an Atlassian account. Since that day I can't access my account. I manged to do it from an In Incognito page but to access from a normal page keep impossible. I tried to cancel the cache of my browser but didn't work. What I can do to access my Trello account?


Answers:
author: Iain Dooley
body: [@michele](/t5/user/viewprofilepage/user-id/3895915) probably, the email address you created your account with in Atlassian was different from the email address you had in Trello, possibly because you were using another identity provider to login (such as Google). You should be able to login to Trello using your old email address still.
unable to move a card from one board to other board of same team
Asked by Vinit BAPAT:

I am a member of a team.

The team has few boards, say A, B, C.

I, a team member, is unable to move a card from board A to board B. While menu \[move\] is there, there is no \[board B\] for selection as an movement destination. I can add cards, list, etc.

The owner is able to move cards from board A to Board B.

Look forward to comments. Thanks!


Answers:
author: Iain Dooley
body: [@Vinit BAPAT](/t5/user/viewprofilepage/user-id/3895722) yes you need to be a member of a board to move cards to it, you can't move cards to any board in your team, but depending on the settings for each board you can see/join boards in your team.

comments: author: Vinit BAPAT
body: Thank you!

I understand that, even if the board is a team board, the Administrator needs to "invite" a member for a particular board and the member needs to "accept" the invite. Only then the member is able to move cards etc of that board.

The buttons to "invite" for the Administrator and the button to "accept" for the member are present above the lists area of the board.
Confluence page not publishing
Asked by Ponvel Selvam:

Hi,

When I am trying to publish an empty page it's publishing, but it not publishing with text over it,

Fyi we have added only text in this page no images or videos

![Confluence Page loading issue.JPG](/t5/image/serverpage/image-id/171732iD18A194CBABDB729/image-size/large?v=v2&px=999 "Confluence Page loading issue.JPG")


Answers:
author: Tessa Tuteleers
body: Hi [@Ponvel Selvam](/t5/user/viewprofilepage/user-id/2861620) ,

I think you are experiencing the effect of a current incident within Confluence cloud, as mentioned [here](https://status.atlassian.com/).

You can always look there to follow up the Atlassian cloud products' status.

Hopefully this will be resolved soon, but try and see if the workaround works for you!

- Tessa

comments: author: Ponvel Selvam
body: I tried in Chrome, Mozilla, and Edge, all are facing the same issue, I have disabled the spell check option also

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/171745iEB02D658E6738624/image-size/large?v=v2&px=999 "Capture.JPG")


author: Kishan Sharma
body: Hi [@Ponvel Selvam](/t5/user/viewprofilepage/user-id/2861620) Please try disabling spellchecking and see if that works for you.

* Disable spell check on:
  * chrome://settings/languages

comments: author: Ponvel Selvam
body: Ya I tried that still the same


author: Kishan Sharma
body: Is that just you facing the issue or other colleagues are facing it as well ?


author: Ponvel Selvam
body: Yes, My colleagues also facing the same issue


author: Kishan Sharma
body: Ah ok, since you are using cloud and cannot check logs, I would suggest [raising a ticket with Atlassian Support](https://support.atlassian.com/contact/) for further troubleshooting. Please also post here about the solution you get from them once its fixed for you, it will help others facing similar issue.


Tags: cloud

confluence-cloud
My profile picture keeps reverting
Asked by Joey B:

My personal profile picture keeps reverting to its old picture:

Everytime I upload a new picture, it is fine for that day, but then at about 2 in the morning each day, it reverts back to the old picture.

I notice a line in the activity log saying that the picture was updated, and searching the image name in the page search bar, I see a message under the search result saying "Synchronized by UPC (grfzl)". Clicking on the result just brings me to my profile page.

I did have a previous account with a different name on this server (the old profile pic is under that name)

Our in-house IT department cannot seem to resolve this issue.


Answers:
author: Celal Aslan
body: [Reverting Profile Picture to previous version (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/Reverting-Profile-Picture-to-previous-version/qaq-p/1026156)

[Confluence 6.14 Release Notes \| Confluence Data Center and Server 7.15 \| Atlassian Documentation](https://confluence.atlassian.com/doc/confluence-6-14-release-notes-963655609.html#Confluence6.14ReleaseNotes-Deleteprofilepicture)


Tags: confluence-server

image

profile

server
Is it possible to create a template for the ENTIRE project - not just a specific page?
Asked by Paulina Mijal:

Is it possible to create a template for the ENTIRE project - not just a specific page? I want to automate the creation of entire space for project/ product, so that at the beginning they would have the same main page and several of the same pages. This would have a lot of importance for improvements.

Thanks,


Answers:
author: Bill Bailey
body: It is a bit of a hack, but you can create a dummy Word file with your page hierachy (and additional content), then import your Word file using the break on Heading 1 settings (or Heading 2 if you want to create a more indepth page tree.

This is a pretty easy method and works well.


Tags: confluence-server

server
Live Input Macro - Permissions/Edit Button
Asked by Eric Zago:

I have a server install of Confluence 7.13.2, and am considering using the Live Input Macro add-on to have a "In/Out Board" where staff can mark who is in/out each day (just like a traditional whiteboard/magnet board posted in the reception area.

However, I would prefer that most staff NOT be able to edit the page contents itself, just be able to use the Live Input Macro buttons to mark themselves in/out.

On the Live Input Macro playground page (<https://ossapps.atlassian.net/wiki/spaces/LIM/pages/255099122/Playground>) - they have that demo running without an Edit button. Is that actually an option available for Server installs, or is that playground just a special demo case?

However, if I leave off edit permissions for the user group, they can view the page, but not make Live Input changes.

At the moment the option I'm considering is using the HideElements plugin to hide the Edit button ... but that is just security through obscurity (since the E shortcut exists and still works).

Is there a better way to allow Live Input Macros to work its magic without allowing regular staff the ability to edit the page contents?

Thanks,

-Eric


Answers:
author: Fabian Lim
body: Hi [@Eric Zago](/t5/user/viewprofilepage/user-id/4234614)

I recommend you contact their support team for a faster response: [https://marketplace.atlassian.com/apps/1215287/live-input-macros?tab=support\&hosting=datacenter](https://marketplace.atlassian.com/apps/1215287/live-input-macros?tab=support&hosting=datacenter)

Regards


Tags: confluence-server

server
Can you add a Request a Meeting Link in Confluence?
Asked by Ms Design:

We are a testing support group. We want people to easily request a meeting with us on our Confluence site. A pop up box would show where they would provide a description of what their needs are and when they need the meeting, etc.. Sort of like this box I am typing in that says 'Details'. We want this meeting request to hit our office mailbox. I've seen a group using Jira to do this. I am not sure how we would get this to work with Confluence?


Answers:
author: Benjamin
body: Hi [@Ms Design](/t5/user/viewprofilepage/user-id/4657006) ,

You would need a Confluence Market Place app to do this. Possibly this app may help solve what you are hoping to do:

[https://marketplace.atlassian.com/apps/1220972/outlook-meetings-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1220972/outlook-meetings-for-confluence?tab=overview&hosting=cloud)

Thanks,

Ben

comments: author: Ms Design
body: Thank you for your response. The link you provided is geared more toward meeting agendas being merged with Confluence? I don't think that's what I need :-(


Tags: cloud

confluence-cloud

meeting
How to customize the home site?
Asked by Peter A. Menzel TSA TSAE:

I would need to customize the Confluence home site as following:  
- Tree view of all spaces existing  
\|-\> with all the pages  
\|-\> and also the child pages

- expand/collaps the pages + child pages

- nice to have: expand all/collaps all the pages + child pages

I already tried the FolderZ app and the Spaces list macro - both do not fit my needs.  
Any hints to show the tree?


Answers:
author: Bill Bailey
body: The page tree macro won't do what you want? Seems close:

<https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/>

comments: author: Peter A. Menzel TSA TSAE
body: Hi Bill,

Thank you for your hint.

Hence I wanna show all the spaces, and the hierarchy below, the page tree macro does not fit my needs.

Take care!

KR Peter


author: Bill Bailey
body: You could use the child display macro, one for each space. This macro allows you more programmability.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-children-display-macro/>


author: Peter A. Menzel TSA TSAE
body: Thank you Bill,

how to create the spaces overview automated and the page children below?  

KR Peter


author: Bill Bailey
body: If I understand what you are wanting, you would need to have one macro instance per space.

If you were on server, I would suggest writing a user macro. ;-)


author: Peter A. Menzel TSA TSAE
body: Well, I am using Confluence Cloud version and I need:

... the Confluence home site as following:  
- Tree view of all spaces existing  
\|-\> with all the pages  
\|-\> and also the child pages

- expand/collaps the pages + child pages

- nice to have: expand all/collaps all the pages + child pages


author: Bill Bailey
body: Yes, the page tree macro support expand and collapse. You just need one per space.


Tags: cloud

confluence-cloud
Automatic refresh of a page with a user macro when a label is set
Asked by Robin Marks:

Hi,

I would like to automatically refresh a Confluence page in the browser when a new / or a certain label is set.

I found this thread explaining that it is possible with a user macro to refresh a page automatically**after a certain time** : <https://community.atlassian.com/t5/Confluence-questions/User-macro-to-periodically-reload-page-shows-unexpected-behavior/qaq-p/1019819>

Is it possible to combine this with "when a label is set"-function instead of "after a certain time"-function?

My goal is for the page to be automatically updated every time a new label is set.

Kind regards,

Robin


Answers:
author: Robin Marks
body: Ok. Nobody seems to know an answer to my question.

So I want to change my question a little:

Is there ANY WAY to automatically updated a page every time a new label is set?

Kind regards,

Robin


Tags: confluence-server

macro

refresh

server

user-macro
Cannot upload or modify images anymore
Asked by Meret Moeschler:

Hi!

Since yesterday I'm having trouble uploading/modifying/removing images on Confluence. When I'm modifying a Confluence page, my images don't show (as is shown on image below).![ConfluenceProblem.PNG](/t5/image/serverpage/image-id/171591i9FCC98C4753FFB0B/image-size/large?v=v2&px=999 "ConfluenceProblem.PNG")

I can't remove the image and I can't upload a new one. When I try to import an image (/ + Image), just nothing happens.

Does anyone have any idea of what the problem could be?


Answers:
author: Shannon S
body: Hello Meret,

Good afternoon, and welcome to Atlassian Community! I'm sorry to hear you have been having trouble with your attachments lately. Can you tell me if you're still experiencing this issue today? Also, have any of your other colleagues noticed the same problem?

There might be an issue with the attachment service. If so, we need to look at your Cloud site to understand the problem. I recommend reporting this issue to your Site Admin so they can raise a ticket with [Atlassian Support](https://support.atlassian.com/contact).

Please let me know if they have any trouble raising a support ticket!

Take care,

Shannon \| Atlassian Cloud Support


Tags: cloud

image
runuser[42219]: pam_unix(runuser:session): session closed for user confluence
Asked by Tony Montana:

Problem with confluence 7.15 on Ubuntu 20.04 server.

I have issue runuser\[42219\]: pam_unix(runuser:session): session closed for user confluence but confluce is working and running. I have web access. But, I think it's problem. How fix it?


Answers:
author: Seemi Anwar
body: Hi [@Tony Montana](/t5/user/viewprofilepage/user-id/618001) have you fixed this issue? if you can share the solution here that would be great because i am also having he same issue. I do not have the web access also its throwing a database connection error.  
Thank you


Tags: confluence-server

server
Confluence is only exporting the title of a page to Word/PDF
Asked by Linus Schlepp:

I have a page with multiple tables and I want to export this page to Word/pdf. But Confluence is only exporting the title of this particular page.

Does anybody know, why this happening?


Answers:
author: Sven Schatter _K15t_
body: Hi [@Linus Schlepp](/t5/user/viewprofilepage/user-id/4631390),

I just tried exporting a Confluence page with a table in it to PDF and for me that seems to work. Here's a screenshot of my PDF:

![195006177-PageWithTable-011221-1159.pdf 2021-12-01 12-59-21.png](https://community.atlassian.com/t5/image/serverpage/image-id/171610i578EA2F1224220B7/image-size/large?v=v2&px=999 "195006177-PageWithTable-011221-1159.pdf 2021-12-01 12-59-21.png")

Are you sure that the tables in your page are "standard Confluence tables"? I'm asking because they could also be coming from a third party macro. If that's the case, the macro might not have support for being exported (this is a feature that third party macros need to explicitly define).

Cheers,  
Sven

comments: author: Linus Schlepp
body: Hi [@Sven Schatter _K15t_](/t5/user/viewprofilepage/user-id/4546729) ,

the convert works now, but it wont export the pictures from Confluence into Word, do you know why this error is occurring?

Cheers,

Linus


Tags: cloud

confluence-cloud
Printed date on PDF export
Asked by Tobbe Wilson:

Looking for a way to put "printed date" as text on exported PDF's, This seems to have been an issue for many people, many years. Has there been any development done to make this easy or is it still impossible?

I found [this thread](https://community.atlassian.com/t5/Confluence-questions/Insert-Date-on-PDF-Export/qaq-p/672130) about a macro, but i have no idea how to use it, so if someone knows, please share.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Tobbe Wilson](/t5/user/viewprofilepage/user-id/1464477)

the thread you've linked is talking about a user macro which is unfortunately not available on Confluence Cloud.

I don't know of a way how to do that for the standard Confluence export, but if you're willing to look into apps, you can checkout the [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) which has a [placeholder](https://help.k15t.com/scroll-pdf-exporter/next/server/add-placeholders-191275864.html) named **Export Date** which seems is exactly what you looked for.

There might also be other [PDF exporters on the marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=pdf%20export) with the same functionality.

Cheers,  
Matthias.

PS: Please note that I'm working for K15t, the company behind the Scroll PDF Exporter.

comments: author: Tobbe Wilson
body: Hi [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318)

Thanks for your answer. I have nothing against looking into apps but didn't think it was necessary for a quite simple date.


Tags: cloud

confluence-cloud
change subdomain
Asked by ajay_gemidi:

Is there any way to change the subdomain in confluence, means changing the url.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@ajay_gemidi](/t5/user/viewprofilepage/user-id/4655628)

welcome to the Atlassian Community.

In order to change the url of your Confluence, you can [follow this guide:](https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/)
> 1. From your organization at [admin.atlassian.com](http://admin.atlassian.com/), click **Products** \> **Product URLs**.
>
> 2. From the site where you want to change the URL, click **Update URL**.
>
> 3. From the **Update URL** dialog, enter the beginning of the new site URL.  
>    Enter at least 3 characters. You can use lowercase letters, numbers, and hyphens if they're in the middle of the name.
>
> 4. Click **Continue**.
>
> 5. From the **Updating product URLs** dialog, you'll see a list of products that are updated with the new URL. Click **Update** to confirm you want to change the URLs.

Please pay attention that if you use apps you might need to contact the app vendors in order to port over some data.

Cheers,  
Matthias.


Tags: cloud

confluence-cloud
???? ??????????? ?????? ?? ?? ????? ????????? ???????????
Asked by ??????? ???????????:

????????????!

??????????, ??????????, ????? ?? ??? ?? ????????? ??????????? ? ???, ??? ????? ???? ??????????? ?????? ?? ?? ?????? ???????????????

?????????? ??? ????????? ?? ????? ?? ????????, ? ???????? ???????? ??????????? ????????, ???????? ???????? ?? ????????, ??? ???????????? ?? ????????, ?????? ?? ?????, ? ????? ????? ???? ??????????? ????????? ??????, ? ??? ??? ?????? ???? ???????????????, ???? ????????? ? ????? ?????? ?? ?????????, ? ????????? ???? ?? ????????? ? ????? ??????????????.

????? ?? ???-?? ????????? ?????????? ?????? ? ????? ??????? ?????????


Answers:
author: Diana T
body: ????????????!

????????, ??????? ????? ?????? ? Notify Watchers ??? ??-?????? ??? ????? ???? "????????? ????????????".

???????, ??? ???????.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/171722iC3ECC9E2E23D1AC1/image-size/large?v=v2&px=999 "image.png")


Tags: questions-for-confluence
HTML macro in an Excerpt macro spreads virulently...
Asked by Abteilung Gerontopsychiatrie:

If one innocently places an HTML macro in an Excerpt macro, and adds some CSS to the HTML macro, such as

\<style\> p, ul, ol {color: #3D3D3D !important; font-family: ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, "Apple Color Emoji", Arial, sans-serif, "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 18px;} .bv-content-wrapper.aui-page-panel-outer-content {background-color: #FEF9F5 !important;} \</style\>

that style gets applied not only on the page with the macro - but EVERYWHERE; even when there is no Excerpt Include macro ANYWHERE.

What's going on!?

Cheers


Answers:
author: Bill Bailey
body: Because your rule overwrites the existing rule for all p, ul, and ol tags on the page. The solution is to wrap whatever it is you want to style inside a classed div, then rewrite your rule to be class specific.


Tags: confluence-server

server
restriced content - contact space administrator
Asked by fatimaj786:

I can't seem to have access to confluence or any page. I always end up to a restricted page.

forexample the following:

<https://onesaitplatform.atlassian.net/wiki/spaces/OP/pages/371490825/Creating+an+ontology+and+its+table+in+relational+db>

message tells me to contact space administrator.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@fatimaj786](/t5/user/viewprofilepage/user-id/4655569)

welcome to the Atlassian Community.

It's sad to be blocked out of content you need. What steps have you done to resolve the problem? Did you talk to your space administrator? Or maybe a colleague who has access and is able to check which page has some restrictions applied and why you can't see them?

It's hard to help you further without knowing more details.

Cheers,  
Matthias.

comments: author: fatimaj786
body: I have created this account independently, without any organization. I don't know who has put restrictions or who to talk to.


author: fatimaj786
body: Thanks for the response :)


author: Matthias Gaiser _K15t_
body: So, does the instance [https://onesaitplatform.atlassian.net/wiki](https://onesaitplatform.atlassian.net/wiki/spaces/OP/pages/371490825/Creating+an+ontology+and+its+table+in+relational+db) belong to you? If yes, do you pay for it? Or is it a free instance? If you pay for it, you can also try contacting the [Atlassian support](https://support.atlassian.com/contact/#/) which might be better suited to help you by looking at your actual data.


author: fatimaj786
body: oh, I thought wiki is free for everybody, seemed to have good information/documentation regarding what I needed.

Thanks for your time.
How do I get JIRA issue links to show up as cards in the Page Properties Report macro?
Asked by Elizabeth Renda:

I have JIRA Epics displayed as cards in the Page Properties table on each of my requirement specification pages. Because the Epics are displayed as cards, I can see the status of the Epic. However, when I pull the Page Properties Table into a Page Properties Report, the Epic links show up as text links, not cards, and I lose the status.

How do I get JIRA issue links to show up as cards in the Page Properties Report macro like they do in the Page Properties Table macro?  

**Page Properties Report Macro Screenshot:**

![Screen Shot 2021-11-30 at 2.45.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/171497iA12CB32E32582070/image-size/large?v=v2&px=999 "Screen Shot 2021-11-30 at 2.45.38 PM.png")

**Page Properties Table Macro Screenshot:**

![Screen Shot 2021-11-30 at 2.46.05 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/171498iFA6DDEE49CC35825/image-size/large?v=v2&px=999 "Screen Shot 2021-11-30 at 2.46.05 PM.png")


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Elizabeth Renda](/t5/user/viewprofilepage/user-id/4655540)

this seems like a bug in Confluence, see also [CONFCLOUD-71166.](https://jira.atlassian.com/browse/CONFCLOUD-71166)

In this issue a workaround is mentioned:
> First, insert values in all columns and then publish the page and then edit again and add the jira issues on the page, now it should show smart links.

Maybe that also helps you?

Cheers,  
Matthias.

comments: author: Elizabeth Renda
body: Thanks [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) ! That was definitely what was going on, and the workaround did work - however it is annoying. Hopefully they will get around to fixing it soon...


Tags: cloud

confluence-cloud