Company managed board created from filter - all issues show in filter but not on board
Asked by N McMahon:

Happy Friday community!

I have a Filter from which I created a company managed board. All of the original boards that were added to the filter show on the board.  
I have now added IN as that is what a new board is called. The board's issue begin with IN, but am forced to select Insights which is the name of the project as there are other boards which also have names beginning with 'in'. The Insights board issues although visible in the filter don't appear on the company board.  

I have checked the statuses on the IN board and all looks well. Does anyone have any other suggestions? Could it be a conflict between issues starting with IN but Insights being resolved to in the JQL  

Thanks for your time.  

project in (Insights, CORE, C3MU, C360M, HI, UI) AND status = "Ready for test" ORDER BY Rank ASC


Answers:
author: John Funk
body: Hi [@N McMahon](/t5/user/viewprofilepage/user-id/4644984)

What status are the issues in which show in the filter but not on the board?

comments: author: N McMahon
body: Hi John  
Ready for Test in this instance, however if helps I have the same problem with the Insights board on another Filter for all statuses.  
All other boards and all their statuses appear. Just this one board and it's statuses don't show even though it appears to match all of the others.  

thanks


author: N McMahon
body: project in (Insights , "CDM Hub" , Hive, "Core " , "UI/UX" , "Classify Modelling", Insights) AND type in standardIssueTypes() AND status in ("To Do", Blocked, "In Progress", "DOD/Review", "Ready for test", Done) AND Sprint in openSprints () ORDER BY assignee ASC, created DESC


author: John Funk
body: Can you share a screen shot of the board where you have mapped the "Ready for test" status to the column of the board?


author: N McMahon
body: Here you go John, this is from the original board described, it has 6 Ready for Test entries for the 6 boards that the filter is comprised of. Thank you for your help!!![Screenshot 2024-06-10 090609.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/328845i2957BF0AA8990C9A/image-size/large?v=v2&px=999 "Screenshot 2024-06-10 090609.jpg")  

<br />


author: John Funk
body: Ouch, that is ugly. Is this a bunch of Team-managed projects? If so, how many? And why are there so many To Do and Done and not as many of the others?


author: N McMahon
body: [@John Funk](/t5/user/viewprofilepage/user-id/7148) Hey sir, I hear you, but the purpose of the board was to give QA a single view of all items to be tested, there was no need to display the items in other statuses. I assume Jira applied all in progress type statuses to the Ready for Test item as they weren't ToDo or Done. I only needed the ready for test column.   
Like I said though, all of the first 5 boards that were part of the initial filter show up fine, only the latest board added is not appearing. All boards are set up as team-managed boards, so I assume there is some configuration on the new IN board that differs from the others but I can't figure out what. Thanks again


author: John Funk
body: You have 6 projects - correct? (Your query list the Insights project twice BTW). And all 6 projects use the same workflows? Or they are different? Because you only have 3 Ready to Test statuses in the screenshot above.


author: N McMahon
body: Hey [@John Funk](/t5/user/viewprofilepage/user-id/7148)

that's been a typo, there are 6 boards yes, there are only in the JQL and only one IN. The other 3 'Ready for Test' blocks are off the bottom off the screen shot but they are there.  

Since I have the issue with this board for some filters but not other, it has to be a setting of some kind in relation to visibility or something, don't you think?  

This entry won't allow the JQL to be posted so here's a screenshot of the filter for a board that shows IN

<br />

![does show.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/328971i0BCA6E8B0E2C9427/image-size/large?v=v2&px=999 "does show.jpg")  
and one which does not  

![does not show.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/328972i41B89843B1B0BA5C/image-size/large?v=v2&px=999 "does not show.jpg")  
Is there an obvious issues with my JQL sir?


author: N McMahon
body: [@John Funk](/t5/user/viewprofilepage/user-id/7148) I figured out the problem. I assumed, wrongly it seems, that updating and saving the filter upon which a board had been created would also update that board and hence show new added items included in the filter. That is not the case.  
I have created a new board based on the new version of filter and the items showed as expected. I then deleted the old board to avoid ambiguity. Thanks for trying to help sir, this item can be closed out.


author: John Funk
body: Great! Glad it is all sorted. If you will click on the accept answer button above, we can close it out. Thanks!


Tags: jira-unknown-hosting-type

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