youngmon/atlassian-qna huggingface dataset:
Creating a Template
Asked by Burak Bi?er:

Hi,  
I'm completely new to Atlassian's software solutions.I want to create an empty template, but I can't add headers and footers.Actually I want to create a format similar to word format on Confluenc..I don't know it can possible or not .

![Capture.PNG](/t5/image/serverpage/image-id/53697iE21A1CF3008802FB/image-size/large?v=v2&px=999 "Capture.PNG")  


Answers:
author: EPS Software Engineering AG
body: Hi,

Our OneOffixx Exporter could be also a solution for you. You can create Word and PDF Exports with only creating one template.

You find the [OneOffixx Exporter](https://marketplace.atlassian.com/apps/1220419/oneoffixx-exporter-word-pdf-export?hosting=server&tab=overview) on the marketplace and there is also a link to our live examples. So, giv it a try and check it out.

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the OneOffixx Exporter)


author: Nils Bier _K15t_
body: Hi [@Burak Bi?er](/t5/user/viewprofilepage/user-id/3141772)

Welcome to the Atlassian Community.

If you want to have full control over your MS Word templates, and want to export your Confluence content to Microsoft Word, you might want to have a look at our [Scroll Word Exporter](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=server&tab=overview).

Using Scroll Word Exporter you have full control over the look and feel of your exported file, please feel free to [check out this blog post](https://www.k15t.com/blog/2017/02/exporting-confluence-pages-to-word-built-in-exporter-vs-scroll-office) giving you an overview of the differences between the built-in exporter and our Scroll Word Exporter.

I hope this helps - the app is available via the Atlassian Marketplace and can be evaluated for free using a 30day trial license.

If you have additional questions, please do not hesitate to get in touch with us via [support@k15t.com](mailto:support@k15t.com) - we'll be happy to help.

Cheers,  
Nils

comments: author: Burak Bi?er
body: Thank you Niels,  

I said to my supervisor about your Scrool word Exporter. We ll try it . we hope thats the solution . Thank you.  

<br />
How to show the content of a single column in another column
Asked by Johannes:

Similar to Excel is there a possibility to link the Content of a column to another single column

I mean like: \[=S10\]

thx

Hannes


Answers:
author: Andrey Khaneev _StiltSoft_
body: It is possible to do with the help of [Table Transformer](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+Transformer+macro) macro that is shipped with [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

comments: author: Johannes
body: I exactly want to show the status of the subpage on the mainpage - Otherwise I have to do this manually and this is not amusing.- there are a lot of projects

![@Status Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/53701iB5E1420CF9175ED2/image-size/large?v=v2&px=999 "@Status Confluence.png")


author: Andrey Khaneev _StiltSoft_
body: I think, [Table Excerpt and Table Excerpt Include](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros can do the trick:

1. Wrap the Status macro in Table Excerpt macro on the subpage.
2. Insert Table Excerpt Include macro on the main page where you need to show the status. Set Table Excerpt Include macro to include excerpt from child pages.


author: Nic Brough -Adaptavist-
body: No, Confluence is not a spreadsheet, tables are very simple and don't do calculations.

comments: author: Johannes
body: ok - thanks !


Tags: confluence-server

server

table
Old pages in Confluence
Asked by Daniil Mazurin:

How I can delete 10000 pages and notes (older than 01.01.2019) in Confluence space and how I can do it quick?


Answers:
author: James Dellow
body: Unless you want to write you own scripts to do this via the API, maybe try an app from the marketplace like ScriptRunner for Confluence, Better Content Archiving for Confluence, or Confluence Command Line Interface (CLI).

comments: author: Levente Szabo _Midori_
body: Hi [@Daniil Mazurin](/t5/user/viewprofilepage/user-id/2905030) ,

As [@James Dellow](/t5/user/viewprofilepage/user-id/502478) mentioned, one of the solutions is [Better Content Archiving for Confluence,](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter&tab=overview) that you not only can use to delete those pages as a one-time action, but set up a rule to manage your Confluence content smarter with lifecycle rules, avoiding the accumulation of 10000 outdated pages.

If you are interested, [in a recent Atlassian blog](https://www.atlassian.com/blog/it-teams/ecm-lifecycle-rules) I went into more details about lifecycle rules and how to use them.
Auto selection of the file location when a page is created
Asked by SamVijay:

Need to pop the location option to choose from the list for the user while using the user defined templates.

Regards,

Sam Vijay


Answers:
author: Nic Brough -Adaptavist-
body: What location option? Please explain that?

comments: author: SamVijay
body: File saving location when creating a new page


author: SamVijay
body: This location selection ![Location.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/53702iB2145535AACCB87A/image-size/large?v=v2&px=999 "Location.PNG") to pop up rather than saving in the same location of creation.


author: Nic Brough -Adaptavist-
body: I am sorry, that does not explain it.

But I will take a guess. When you attach a file to a page, you're in the page already, there's no need for a location selection process. If you want to attach a file to another page, you select that by going to the page to attach the file to.


author: SamVijay
body: No , If i am creating a new page from the current space using a user defined template. After entering the details in the template it will ask to enter the page name , it will get saved in the save space .

If i do not provide the page name it won't allow us to save the page as it asks to update t/provide a name for Page. Similarly it should ask to save in the current space or alternate space.

Regards

Sam


Tags: cloud

confluence-cloud
Is it possible to prioritise content when searching on the wiki-page (like SEO on the internet)?
Asked by Sebastian Florander Smidt:

Thank you in advance :-)


Answers:
author: Nic Brough -Adaptavist-
body: Sort of, if you're willing to do some code. See <https://developer.atlassian.com/server/confluence/lucene-boosting-strategy-module/>

comments: author: Sebastian Florander Smidt
body: Thanks, Nic. I will take a look at it.
Can I move one page from one confluence to another?
Asked by Product_Team:

I am the space admin for two spaces on two different confluence.

Can I move one page from one confluence to another?

Trying to move from <https://mycompany.atlassian.net/wiki/spaces> to <http://confluence.mycompany.com:xxxx/........./myspace>

"Mycompany" is alias given for my firm's name.


Answers:
author: Christos Moysiadis
body: There is an option in Confluence admistration page which called **"Backup \& Restore".**

So the concept is to export the space that you want and then through this page restore it in your 2nd confluence.

Have in mind to be always careful and have a backup :)

Here is a link too from Confluence Support : <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>

Regards

CM
Would anyone know how to disable team calendar 2way sync-up from confluence?
Asked by Raweewan:

I have the issue that the confluence calendar send the meeting automatically from my personal calendar which sync to confluence to other users which I'm not willing to send out.

I did follow the step from below instruction, however, there is no instruction how to disable it.

<https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html>

Please suggest.


Answers:
author: Brant Schroeder
body: **Outlook:** In Calendar, under 'My Calendars', right-click the name of the calendar that you want to delete. Click 'Delete Calendar'.


Tags: team-calendars-for-confluence
How can I migrate all user avatars from one Confluence server to another?
Asked by Ollie Guan:

Hi Guys,

I am trying to install a new version of Confluence, users and user groups is obtained from the LDAP. How can I migrate all user avatars from the old Confluence server to the new one?  

Version : From Confluence 5.10.9 to Confluence 6.14.3


Answers:
author: sara
body: Hi,

Are you trying to upgrade the confluence software or upgrade and migrate to new infra?

comments: author: Ollie Guan
body: migrate to new server


author: sara
body: You can copy/mount the same shared home and installation directory and load the db dump.


author: Ollie Guan
body: Hi [@sara](/t5/user/viewprofilepage/user-id/3069152) ,

Thank you for your quick reply.

I have separately imported the required space into the new server, is there any way to do not do all the backup and recovery, only the part of the user's avatar?  

<br />


author: sara
body: Hi Ollie,

I believe this has reference to DB.Following query will help you in finding users with custom profile picture.

Select user_mapping.username , content.contentid  
from user_mapping  
LEFT JOIN content ON user_mapping.user_key = content.creator  
where content.title='user-avatar
Wrong user count in Confluence license
Asked by Dmitriy Ivannikov:

Hello there,

I have a server instance with Starter license (for 10 users) installed in my premises.   
I have a question about users count in my license.  
For now, I see that there are already 6 users used out of 10 (in my admin panel).  
But in fact there are only 3 real users (me, my colleague and admin). Also, there are 2 users that are turned off and they do not count, and a lot of add-ons in the list.  
Could you help me please with this issue? I'd like to have correct users count.


Answers:
author: Grigory Salnikov
body: Hi [@Dmitriy Ivannikov](/t5/user/viewprofilepage/user-id/2976701) and welcome to our Community!

Try to do the following:

Confluence Admin \>\> Cache Statistics \>\> Flush All

And see if anything changes.

comments: author: Dmitriy Ivannikov
body: Hi Grigory,

Thanks for your answer.

I did it twice. Unfortunately it didn't help.

I have Confluence 6.15 if it does matter.


author: Grigory Salnikov
body: I see.

Do you use only the internal directory or some other ones (like LDAP) as well?


author: Dmitriy Ivannikov
body: I don't use LDAP, only internal directory.

There are two users created and "admin" user, that's all.

I can copy and paste my user list here, maybe it will be helpful.


author: Dmitriy Ivannikov
body: Trello addon_cello  
Jira Service Desk Widget addon_com.atlassian.servicedesk.embedded  
Chat Notifications addon_confluence-chats-integration  
Jira Ops Confluence integration addon_jira-ops-confluence-integration  
Sketch addon_jira-sketch-integration  
Slack addon_jira-slack-integration  
Trello addon_jira-trello-integration  
Jira Cloud for Workplace addon_jira-workplace-integration  
Statuspage for Jira addon_stspg-jira-ops  
admin admin  
Igor Shakhbazyan (disabled) ae3399bc9359b4068d3e3e849edd3442  
Igor Mikhaylov igormikhaylov  
Igor Shakhbazyan igorshakhbazyan


author: Dmitriy Ivannikov
body: Well, I've disabled Trello add-ons,

The counter has reduced (it was 6. now it is 4).


Tags: confluence-server

server
Version 6.15.2 installer not working. upgrade confluence 6.10 to 6.15.2
Asked by Aldrich Quai Hoi:

We have hosted 6.10 confluence but now its stop working. We want to upgrade it to 6.15.2 but installer not working after ruining![image.png](/t5/image/serverpage/image-id/53673i8CFCC4075F12B55E/image-size/large?v=v2&px=999 "image.png") the file.


Answers:
author: Stephen Sifers
body: Hello Aldrich,

Thank you for providing the steps you took to start the upgrade along with the screenshot of the start of the attempted upgrade. The screenshot doesn't really display an error or issue, so we will cover a range of what the issue could be.

Firstly, your download of the Confluence 6.15.2 installer could be corrupt and need to be deleted and downloaded again. Please attempt this first to rule out an issue with the installer itself.

Secondly, ensure the permissions of your Confluence home folder and application folder and configured correctly (they should allow your user/admin to access during the upgrade). The folders in question may be found within the following: [Confluence Home and other important directories](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html).

Lastly, if none of the above are an issue and the installer is still running into a problem then we need to see the system logs during the install attempt. For Debian systems, you may find the syslog at /var/log/syslog. You may tail the log while the install is going by using the following:

```
Tail -f /var/log/syslog
```

Once we have some further error messages we should be able to start finding the cause of the install issues.

As far as your 6.10 instance no longer running. Could you provide further information as this may also assist with the issues on your 6.15.2 upgrade problems? If your Confluence instance is starting then stopping, using high CPU or just crashing randomly you may want to review the following as this issue may be related to a recent security exploit within the product: [Confluence CVEs and common questions](https://community.atlassian.com/t5/Confluence-articles/Confluence-CVEs-and-common-questions/ba-p/1062634)

We look forward to your response to help find the cause of your 6.15.2 upgrade issues.

Regards,  
Stephen Sifers
It is possible to view the number of open todos of meeting-notes in the page property list?
Asked by Marcel Keller:

i tried to display the number of open todo of meeting-notes in the page property list.

i created a user macro to display the number of open todos and inserted it in the page property.

```
 <ac:structured-macro ac:name="html">
<ac:plain-text-body><![CDATA[<span id="how-many-unchecked"></span>
<script type="text/javascript">
AJS.toInit(function() {
var count = AJS.$('li[data-inline-task-id]').not(".checked").length;
if (count > 0) {
AJS.$("#how-many-unchecked").text(count);
}
});
</script>]]>
</ac:plain-text-body>
</ac:structured-macro>
```

then I inserted the user macro in the side property of the meeting-notes. It displayed the number of open todos as desired.

Unfortunately the display in the page property list does not work. This variant does not display the number of todos of the page from the page property list, but the number of todos of the page on which the page property list is displayed.

Is there a way to display the number of open todos on the page property list?

Many thanks for good ideas.


Answers:
author: Marcel Keller
body: someone has an idea?


Tags: confluence-server

server
we are unable to login into confluence
Asked by Siti Hajar Abdul Razak:

hi,

we have setup DEV env in cloud server. once DBA restore the DB, we are not able to login into confluence. i have checked the DB, all data are available and email address valid as well. but when i go to forget password link, i'm getting error "The username or email specified does not exist."

please help to assist on how to login into the confluence


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Siti Hajar Abdul Razak](/t5/user/viewprofilepage/user-id/2834315)

I suppose you are referring to jira on premise and not on cloud. Have you checked if the users are restored with the db? It sounds like this is not the case.


Tags: cloud

confluence-cloud
Need your help on "After the Upgrade" Procedure from version 6.7.2 6.15.3
Asked by Kenneth Abutan:

Hi,

The "After the Upgrade" procedure is not clear on what specific files are needed to be restored (source and destination folders) to keep everything working. We are currently running version 6.7.2 and would like to update to the safe version 6.15.3.

We did the first upgrade on the replica of our original Confluence VM, first upgrade attempt was successful but ran in to mess restoring the settings.

We have deleted the first VM replica and retried the upgrade but this time we encountered the following errors:

- com.install4j.runtime.beans.actions.files.Create.ZipFileAction failed

- Error while attempting to remove the previous installation directory. Some files my be in use. Please close all related programs and try again

- C:\\Program Files\\Atlassian\\Confluence\\jre\\bin\\awt.dll - The file already exists

- C:\\Program Files\\Atlassian\\Confluence\\jre\\lib\\charset.jar Could not create this file

Your help will be highly appreciated


Answers:
author: Kenneth Abutan
body: The "After the Upgrade" procedure from the following link is not clear and it doesn't work --\> <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>
I have confluence cannot start and shows its trying to rollback something in db
Asked by Rob Webber:

Unable to start up confluence. Fatal error during startup sequence : confluence.lifecycle.core: managedjobs (Start and stop the managed scheduled job)

Exception: Could not roll back Hibernate transaction, nested exception is net.sf.hibernate.

Transaction exception : unable to roll back against JDBC connection


Answers:
author: Kurt Klinner
body: [@Rob Webber](/t5/user/viewprofilepage/user-id/1710718)

Hi Al

which database are you using for the confluence database.

Can you share the whole error log?

Cheers

Kurt

comments: author: Rob Webber
body: Hello,

I am using mysql db

What is the name of the log, I have catalina, gc, synchrony-proxy-watchdog?


author: Rob Webber
body: I am in the directory /opt/atlassian/confluence/logs

I checked directory and can't find atlassian-confluence.log as shown in one of answers

I see catalina.2019-05-05.log, gc-2019-05-05_19-24-09.log.0.current,


Tags: confluence-server

server
Has anyone succesfully upgrade Confluence from version 6.7.1 to 6.15.2?
Asked by Rayaldo_Salters:

I got an error message stating that  
" Database: The database collation 'English_United States.1252 is not supported by Confluence. You need to use 'utf-8'

and most of my data is no longer there.


Answers:
author: Tilo Schneider
body: Please have a look at this articles (depending on your database)

* <https://confluence.atlassian.com/confkb/how-to-fix-the-collation-of-a-postgres-confluence-database-966676071.html>
* <https://confluence.atlassian.com/confkb/how-to-fix-the-collation-of-a-microsoft-sql-server-confluence-database-687216725.html>
* <https://confluence.atlassian.com/confkb/how-to-fix-the-collation-and-character-set-of-a-mysql-database-670958160.html>

Do you still have a recent backup so that you can make the collation change before the upgrade?


author: Tilo Schneider
body: Hi Rayaldo,

we don't have this upgrade done in our environment yet. But a few questions from my side.

* Which database do you use?
* What was the collation before you updated the environment?

comments: author: robert_w1_smith
body: I have this ++exact++ same problem. I have UTF8 encoding, but the collation types are English_United States.1252. My Windows Postgres 9.4 install won't accept any other collation types complaining about an incorrect locale. Encoding is already UTF8. The confluence articles referenced below by Tilo did not help me.

postgres=# create collation en_US (LOCALE='en_US.utf-8');  
ERROR: could not create locale "en_US.utf-8": No error

Attempted to reinitialize the DB:

initdb: invalid locale name "en_US.UTF-8"

My plan now is to move to Linux hoping that solves the issue.


author: Rayaldo_Salters
body: Hi Tilo,

I am way late on my reply but I was able to upgrade it on my second attempt.

Thank you.


Tags: confluence-server

server
Authentication error to confluence cloud using xmlrpc api
Asked by Nathan Wandji:

Hi,

I want to handle the permissions of my confluence cloud spaces using the api. But since the rest api does not give this feature, I don't have the choice to use the remote xmlrpc api.

I tried to authenticate to the xmlrpc api of my confluence cloud using the right credentials but it did not work. Instead, I had this error **com.atlassian.confluence.rpc.AuthenticationFailedException: Attempt to log in user failed - incorrect username/password combination.**

I don't know if it is because the remote api is deprecated or if I need to read a particular ressource for that. Can you help me ?


Answers:
author: Diego
body: Hello there Nathan!

Since 2016, some parts of the API have been either deprecated or changed. So, depending on what you are trying to achieve, this might be what is affecting you. You can take a look on what is different in the API here:
> **[User management XML-RPC API changes in Confluence Cloud](https://confluence.atlassian.com/confkb/user-management-xml-rpc-api-changes-in-confluence-cloud-859474923.html)**

We also need to keep in mind that API Tokens do not work with XML-RPC API, as stated In the link above:
> Note that [API tokens](https://confluence.atlassian.com/cloud/api-tokens-938839638.html) do not support the XML-RPC and SOAP APIs in Confluence Cloud.

Further, you can get more info on the API Tokens here:
> **[API tokens](https://confluence.atlassian.com/cloud/api-tokens-938839638.html)**

Also, are you able to check if the direct login with the desired user is working as expected? By direct login I mean going into your Confluence via browser and login as a normal user would.

Let us know your thoughts Nathan.

comments: author: Nathan Wandji
body: Hi Diego,

Yes I have verified multiple time if the direct login worked and it worked. This is why I found this very.

Yes I was aware of the Api token thing.

But the user management api changes does not really help me (but it is usefull information though).


Tags: cloud

confluence-cloud