youngmon/atlassian-qna huggingface dataset:
after edit space permission of a user and deselect all space permission of user then EventListener
Asked by d.b.kumar.chauhan:

Hi All,  

When we edit space permission of a user and deselect all space permission of user and then save, which EventListener listener will be call .  

I tried "**SpacePermissionsRemoveForUserEvent"** listener. But when I saved then my listener is not calling.   

Can anyone help me on the same.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@d.b.kumar.chauhan](/t5/user/viewprofilepage/user-id/5350545) and welcome,

here you can find all confluence events <https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/event/events/ConfluenceEvent.html>

Based on that doc, it seems that you shoud use SpacePermissionEvent <https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/event/events/permission/SpacePermissionEvent.html>

Hope this helps,

Fabio


Tags: confluence-server

server
How do I create a page for space user questions?
Asked by Marco de Souza:

How do I create a page where space viewers can fill a form to submit questions to space admim?

This page require a form with required fileds

The question is forward to space admin by email

The sender receives an confirmation of his question submission

Kind regards,

Marco de Souza


Answers:
author: Amanda Barber
body: [@Rebekka Heilmann _viadee_](/t5/user/viewprofilepage/user-id/5182395) listed great options. Another option might be to use Jira Service Management if there are additional needs or tracking to be done with the forms. <https://support.atlassian.com/jira-service-management-cloud/docs/set-up-service-project-users-to-work-on-requests/>


author: Rebekka Heilmann _viadee_
body: Hi [@Marco de Souza](/t5/user/viewprofilepage/user-id/5411184)

you will need a 3rd Party App for that. Depending on the Hosting Type there are several Options: [Confluence apps \| Atlassian Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=form)

If you are using the Cloud version, you could integrate Web Forms (Any web app like MS Forms and such) through a simple Link and set the Macro to "embed". Then you will see the Web Form within the Confluence Page. Any Workflow functionality needs to be added manually and depending on the tool you use for the form.


Tags: unknown-hosting-type
Unable to Edit Confluence Page
Asked by siva ramakrishna:

We are unable to edit confluence pages and getting some unknown errors. We have tried following the below steps but stills issue not solved permanently. Sometimes its working and sometimes it's not working.

* ***++Clear all browser cache and disable all addons from the previous browser being used++***
* ***++Try and use incognito/private mode of your previous browser++***

Please find the below details and provide an update.

1. *Do you happen to have a proxy of firewall in your current environment? -- Yes, we are using Client VPN.*
2. *Is there someone else who is currently facing the same behavior? Yes, almost all users who can edit earlier.*
3. *Has this worked in the past? yes, users are able to access the same about few months.*
4. *Is this present regardless of device used to interact with Confluence? yes*
5. *Is this present regardless of internet connection used to connect to Confluence? Yes*
6. *Are you still facing this issue? Yes, all the Team members are facing this issue since one month.*


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@siva ramakrishna](/t5/user/viewprofilepage/user-id/5414467) and welcome to the Community!

Are you a Confluence Admin in your instance?

The Server will be set to Read-Only if you reached your licenced user limits. If Admins are adding/removing people - or maybe that happens because Users get synched automatically - that might explain, why this is an On/Off Behaviour?

Usually that gives you a clear error message though.


Tags: confluence-server

server
SAML Single Sign On - Confluence pluggin
Asked by Chetan Baburao Shelar:

Hi Team,

I have a question regarding SAML Single Sign On - Confluence plugins.

For confluence version 7.19.16 this plugin has deprecated from Atlassian only thats why we weren't use this plugin for 7.19.16 for single sign-on.

Now we have upgraded confluence to 7.19.18 version but this time without this plugin we unable to login confluence.

For this we have downloaded third party free trial plugin. ([SAML Single Sign On - Confluence SAML SSO OIDC + User Sync \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1212129/saml-single-sign-on-confluence-saml-sso-oidc-user-sync?hosting=server&tab=overview))

Is there any alternative for this plugin?

And after 30 days trial version will it stop working from confluence?


Answers:
author: M?rten Woxberg
body: Have you tried Microsofts plugin?  
<https://www.microsoft.com/en-us/download/details.aspx?id=56503>

It will complain that it's for Data Center but it works with 8.5.4


author: Barbara Szczesniak
body: [@Chetan Baburao Shelar](/t5/user/viewprofilepage/user-id/5390488) Welcome to the Atlassian Community!

If you are not aware, the following is posted on this page <https://www.atlassian.com/software/confluence/pricing?tab=data-center> :

![ConfluenceServerSupport.png](https://community.atlassian.com/t5/image/serverpage/image-id/302523iF14C73DC9C5587E4/image-size/large?v=v2&px=999 "ConfluenceServerSupport.png")

This may affect the availability of third-party plug-ins. You may want to speak with your Confluence Admin about what their plans are for your Confluence instance.


Tags: confluence-server

server
Unable to preview Gallery Macro images
Asked by Daniel G:

You can no longer click on the images in the macro Gallery to preview them in large size.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel G](/t5/user/viewprofilepage/user-id/43297) ,

please attach a screenshot so that we can figure out your current issue.

Fabio


Tags: cloud

confluence-cloud

gallery

macro
Issues with saving macro content
Asked by catalina_vrabie:

Hi everyone,  

I have an issue with updating a confluence page using some macros (filters results). I cannot neither to add new ones, nor to update pages where I have already some macros included.   
Can you advice me to how shall we remediate this issue?

Thanks in advance.


Answers:
author: Laurie Sciutti
body: Hi [@catalina_vrabie](/t5/user/viewprofilepage/user-id/4176286) \~ I'm not sure I understand the issue. Are you getting an error message when you try to add a macro? Is this happening for all pages or just a particular one?


Tags: confluence-server

server
Storage structure ver003 to V4 leftovers
Asked by Martin Podhovnik:

After our upgrade to Confluence 8 some time ago I rediscovered some small amount of left-overs from the (now legacy) storage structure (ver003) in my file system.

There are only a few thumb_xxxx files in there (which none of my people missed BTW) - but before I delete them, I want to ask if there is any possibility to see where they are/have been referenced in my Confluence instance.

Is there any known suggested way - or any SQL statement available which does this?

br Martin


Answers:
author: Aron Gombas _Midori_
body: Slightly related to this, Atlassian provides scripts and a [KB article](https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html) to find missing attachments.

If it is easy, you could eventually try if the "leftovers" are found by that script. Hopefully, if they are still in use, it will tell where. Or, if they are not used anymore, at least you get another confirmation that you can delete them.

Note: REMEMBER TO create a backup of the directory if you decide to actually delete the files.

comments: author: Martin Podhovnik
body: Thanks for the answer [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447)

the Confluence built-in attachment health check does not complain at all about missing attachments.

I only stumbled upon the thumb_XXXX files when doing some server stuff due to the log files generated when starting confluence. It is \~380 out of 1,2 Mio. attachments on my system - and all of them are thumb_XXXX.

I also just wonder when and how thumbs_xxxx are being created (I believe after user uploaded them) - and if they are being recreated when they're missing.


author: Aron Gombas _Midori_
body: [@Martin Podhovnik](/t5/user/viewprofilepage/user-id/4451147) See: <https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html>

|---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| `thumbnails/` | Stores temporary files for image thumbnails. This directory is essentially a thumbnail cache, and files deleted from this directory will be regenerated the next time the image is accessed. |


Tags: confluence-server

server
Data Refresh of QA DB using PROD DB Data
Asked by Charaniya Ganesh:

Hi, We own a site that uses Confluence server. We are performing complete Data Refresh of QA DB using PROD DB Data. We are trying to make our QA Site a Replica of the PROD site. So we copied all the PROD DB data into QA DB and working on exporting the PROD attachments and importing them into QA. Are there are other steps that needs to be performed to ensure that the QA site is up and running without any issues.


Answers:
author: Martin Podhovnik
body: Hi!

If your QA Site already was up running before (ie. pointing to the *correct* DB for QA!!!) you should be good to go restoring the DB dump and copying some directories. (Basically for just playing around during tests I only use the restore and attachments to copy over - but if you want it more complete I would also copy the dirs below, as is suggested also when going from server to multi-node datacenter

* collab-data
* config
* dcl-document
* dcl-document_hd
* dcl-poster
* dcl-poster_hd
* dcl-thumbnail
* attachments

After startup of course the system will complain about having the wrong base url - which you then can correct using standard procedure in the admin section using your browser.

br

Martin

PS. for a more complete answer also see here: <https://community.atlassian.com/t5/Confluence-questions/I-need-to-migrate-confluence-from-production-to-dev-sever/qaq-p/718033>


Tags: confluence-server

server
Display dynamic contents of a SharePoint excel document
Asked by Stephanie Manson:

There is an Excel Document that is housed in a SharePoint folder, occasionally this document is updated. I want to display the contents, not a link on a different Confluence page. When the Excel Document is updated, I want the updated version to display.

I thought I was doing this by adding an Office Excel Macro, however, it displays a static version of the document.


Answers:
author: Brant Schroeder
body: [@Stephanie Manson](/t5/user/viewprofilepage/user-id/5413957) welcome to the Atlassian community

You will need to use an app from the marketplace for that to work that way. [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=sharepoint](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=sharepoint)


Tags: cloud

confluence-cloud
Changing Text to Something Other than "Normal text" Using Bullets in New Editor
Asked by Cara Rozelle:

When using bullets in the new editor, it doesn't appear that I can change the text to anything other than "Normal text". Am I missing something?

I would normally revert or recreate using the legacy editor but I can't do that when creating a template so I'm stuck trying to make something work.


Answers:
author: Amanda Barber
body: I don't know of any way to do this in vanilla Confluence Cloud.

I wonder if there's an app that could do this though. Karma seems great, but not for templating.

All formatting extensions: [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=formatting](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=formatting)


Tags: cloud

confluence-cloud
Invisible spaces
Asked by sun:

Hi, I made a new space for company HR and invited everybody.

However, nobody can see the space.

Can you help me how to sort this out?


Answers:
author: Brant Schroeder
body: [@sun](/t5/user/viewprofilepage/user-id/5413927) Welcome to the Atlassian community

Can you take a look at the space permissions and see who has been granted access? There should be a list of users / groups. What are you seeing there?

<https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/>

comments: author: sun
body: I appreciate your kindness.

I have a look at the link and follow the instructions.

Admin is myself but our workmates see only down below sign.....

![confluence 1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/302389i928B2637A95040E1/image-size/large?v=v2&px=999 "confluence 1.jpg")


author: Ajay _view26_
body: Hi [@sun](/t5/user/viewprofilepage/user-id/5413927)

Greetings!

Apart from the Space level access as [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) mentioned can you also check if restrictions have been set on the page that users are trying to view ?


author: Brant Schroeder
body: [@sun](/t5/user/viewprofilepage/user-id/5413927) can you mark this as accepted to help others?


author: Jeremy Cooley
body: Hi [@sun](/t5/user/viewprofilepage/user-id/5413927)   

I just came across this post regarding your HR space permissions. Glad you were able to get it sorted out!  

We recently created an HR Professionals community group that I wanted to put on your radar. It's just getting started so there isn't a ton of activity yet, but we're hoping to make it a place where customers, community leaders, and product managers can talk about how they are using (or wish they *could be* using) Atlassian Products for HR applications. If that sounds interesting, [check it out \& join!](https://community.atlassian.com/t5/Human-Resources-Professionals/gh-p/human-resources-professionals?&utm_campaign=community_groups_click_from_profile) See you in the group! Thanks!

Jeremy   

cc: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) [@Ajay _view26_](/t5/user/viewprofilepage/user-id/139880)


author: sun
body: Sorted out!! Thanks


Tags: unknown-hosting-type
Remove html tags from table transformer results
Asked by Alan Harding:

I am displaying fields from Jira Epics on a Confluence page using the Insert Jira Issue/Filter macro inside a table transformer macro. Everything is working perfectly except one of the fields I am showing is of the type Wiki Style Renderer. Even if the text has received no formatting in Jira I still get \<p\> and \</p\> tags around the text. And of course if the text does have formatting I see all those html tags as well.

Is there any way to transform this field to just plain text and remove the html? I tried the following but it is not having any effect.

SELECT  
T1.'Acceptance Criteria (old)'::string-\>replaceAll("/(\<(\[\^\>\]+)\>)/ig"," ")  
FROM T\*  
ORDER BY DATE(T1.'Target end') ASC

The regex seems to be the issue, if I replace it with \<p\> then it works as expected.


Answers:
author: Stiltsoft support
body: Hi [@Alan Harding](/t5/user/viewprofilepage/user-id/5413821) ,

It seems that the issue is caused by a Confluence bug that was reported on 17/Jan/2024 <https://jira.atlassian.com/browse/CONFSERVER-94113>.

You may check this link and add your vote there.

Meanwhile, we can suggest the following workaround via the Table Transformer macro:

SELECT T1.'Data',  
HTML_DECODE(T1.'Data'::string) AS 'New Data'  
FROM T\*

![Thu 15-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/302486i17090C4AACA1D0E8/image-size/large?v=v2&px=999 "Thu 15-1.png")

Please note that the version on the [Table Filter, Charts \& Spreadsheets](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=datacenter&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app should be 10.3.1 or a newer one for the function to work properly.

Please check it with your Confluence administrator and update if required.

comments: author: Stiltsoft support
body: Hi [@Janice](/t5/user/viewprofilepage/user-id/5303587) ,

As we see, our custom tags were added to the system - thank you so much! We always add them to the related questions.

Please one more issue from our side: last week we officially renamed our app from "Table Filter and Charts for Confluence" to "[Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=datacenter&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111)".

Please can you update one of our tags as well: table-filter-and-charts -\> **table-filter-charts-spreadsheets**?

Other tags are good as they are.

Thank you!


Tags: table-filter-and-charts

confluence-server

filter

server

table

table-filter

table-transformer
Updated workflow status is NOT reflected automatically in a saved automation rule
Asked by Dayong Wang:

As a Jira admin, I configured an automation rule based on task transition to a specific status. The automation worked as expected. Then I updated the related workflow and renamed the status. The automation didn't work and I realised the status change done in workflow is not reflected in the automation rule. I have to update the automation rule manually.

Not sure whether I missed something, or it is a desired feature not yet implemented.


Answers:
author: YY Brother
body: Hi [@Dayong Wang](/t5/user/viewprofilepage/user-id/1657410)

Welcome to our Community.

You're correct. Whenever we rename the statuses, we need to check the Transition issue acitons in jira automation rules to see if the changed status is impacted or not. Otherwise, the automaiton will not execute successfully and notify that error to someone configured in that automation rule.

Thanks,

YY?


Tags: cloud

jira-cloud
How to associate a Form (Type: Story) based responses to a Epic automatically?
Asked by Nareshkumar Sathyamoorthy:

I am looking to auto associate a form response once submitted to be linked to an Epic of a project.


Answers:
author: Trudy Claspill
body: Hello [@Nareshkumar Sathyamoorthy](/t5/user/viewprofilepage/user-id/5537966)

Welcome to the Atlassian community.

With what type of project are you working? Get that information from the Type column on the View All Projects page under the Projects menu.

How would you determine to which Epic the form submission should be linked?

comments: author: Nareshkumar Sathyamoorthy
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,

Thank you for your swift response. Project type is Company-managed software, the epic has been already created and it will need to be linked for all responses (as story) once submitted.

I am not looking to link to a Dynamic EPIC.

Regards,

Naresh


author: Trudy Claspill
body: Is the form submission the only way Story type issues are created?

Based on Atlassian documentation there is not a native Forms feature for Software projects. Can you provide more information about how you have gotten Forms functionality to work for submitting issues into a Software project?


author: Nareshkumar Sathyamoorthy
body: Hey Trudy,

Project admins will have access to respective Project settings and within project settings you have issue -\> forms option to create forms.

Next, when you create the form and within the general settings of the form, we can choose the type of issue to be created (story or issue), and I have chosen this type to be a story.

However, I am not able to link such story to an epic automatically.

Regards,

Naresh


author: Trudy Claspill
body: That feature is not available in my Free Jira Cloud subscription. It does not appear to be a generally released feature. I found it in one Jira Premium subscription available to Community Leaders but not in Premium subscriptions that I can access under other identities.

In any case, you should be able to use an Automation Rule to link the newly created Story issue to a specific Epic.

![Screenshot 2024-07-07 at 9.39.38?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333893iF8D4692713DCBEA7/image-size/large?v=v2&px=999 "Screenshot 2024-07-07 at 9.39.38?PM.png")


author: Nareshkumar Sathyamoorthy
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) while i attempted to set this up. I notice the drop down edit issue forces to choose either from Current Issue or Trigger issue. However you could enter a parent epic ID in your screen. Did you force the entry to pick the ID or did you select from drop down?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334227i30107B4F1707DB3A/image-size/large?v=v2&px=999 "image.png")


author: Trudy Claspill
body: You have to type in the issue key for the Epic.

You said you are not looking to use a dynamic Epic, so I assume that you have the issue key for the Epic to which the newly created issue should be linked.


Tags: cloud

jira-cloud
smart values coming up blank
Asked by Francisco Ochoa Di Iorio:

i am creating an automation to send myself everyweek an update on all WIP issues.

in the email i have the details of each of said issues including summary, description, parent, status, and comments history.

I am trying to get additional history information for status.name, assignee and duedate but those are not working.

For comments i used this parsing:

{{#comments}}

Update of {{created.format("dd-MMM-YYYY")}} by {{author.displayName}}: {{body}}

{{/comments}}

which works fine.

I tried with to replicate the same for these other fields but nothing is working and all come up empty.

Examples:

A.

{{#status.name.fieldChange}}

Update of {{created.format("dd-MMM-YYYY")}} From: {{fromString}} to {{toString}}

{{/status.name.fieldChange}}

B.

{{#status.name.changelog}}

Update of {{created.format("dd-MMM-YYYY")}} From: {{fromString}} to {{toString}}

{{/status.name.changelog}}

can you help?


Answers:
author: Bill Sheboy
body: Hi [@Francisco Ochoa Di Iorio](/t5/user/viewprofilepage/user-id/5537897) -- Welcome to the Atlassian Community!

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Until we see those...

The changelog smart values only apply when:

* a field has changed
* and the rule's trigger is for that specific field changing

A rule cannot directly view the changes over time with smart values. It is possible to call the REST API functions with the Send Web Request to view the complete issue history, although that would need to be loaded in pages and filtered to get the entries for your field, such as Status.

Perhaps if you explain what you are trying to view for the Status field changes the community can suggest other ideas.

Kind regards,  
Bill


Tags: cloud

cloud-automation

jira-cloud

smart-value