Trello Butler move cards overdue
Asked by Liliana Castillo Villamor:

Hi,

I am trying to move an overdue card to the "To do" list automatically, however, it does not work. I am trying the following:

when the due date is marked as incomplete in a card with an overdue due date, move the card to the top of list "To do".

Appreciate a lot any advise


Answers:
author: Iain Dooley
body: [@Liliana Castillo Villamor](/t5/user/viewprofilepage/user-id/3977484) This seems like a bug to me, I have verified that the due date complete/incomplete trigger combined with the "with an overdue due date" condition doesn't fire the command. I can see "Requesting card to check trigger condition(s)." in the command log, but the action isn't taken.

You can report this to Trello by going back to trello.com/contact and going through all the various automated steps until you get to the real contact form to submit to Trello support.

comments: author: Liliana Castillo Villamor
body: Thank you Iain, I will do it then, and I will let you know what happens. Best regards, Liliana


author: Esme Crutchley
body: Hi [@Liliana Castillo Villamor](/t5/user/viewprofilepage/user-id/3977484)

Welcome to the Community!

Butler doesn't act retroactively on dates, so any dates that you put on cards *before* you made the rule, Butler won't work on.

![Screenshot 2020-06-22 at 14.58.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/99921i5A41E5089AA6E435/image-size/large?v=v2&px=999 "Screenshot 2020-06-22 at 14.58.52.png")

The only way to get around this, is to go to each card, remove the due date and then re-add it, then Butler will recognise it.

It's a bit of a bind, but that's the only way to do it.

Hope this helps!

Esme :)

comments: author: Liliana Castillo Villamor
body: Dear Esme, thank you for your advice. I tried creating the rule before, and then I created a card. The rule was as follows: "1 days before a card is due, move the card to the top of list "To do". I created the card, being the 1 day before due 1 minute after I created the card and waited. But nothing happens.

Sorry, my message seems like brought from "Back to the Future" :)

Best regards,

Liliana


author: Mattias Van doninck
body: Hi Esme

It looks like we have different options in Trello. I don't see "the moment a card is due" in the list of possible triggers (triggers linked to a date). It's the one I would need. The other options are different as well.

![trelloscreenshot.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/145628iE91D4AE114D50A06/image-size/large?v=v2&px=999 "trelloscreenshot.PNG")


author: Iain Dooley
body: [@Mattias Van doninck](/t5/user/viewprofilepage/user-id/57105) It's in the "Due Date" section, not the Rules section:

![2021-06-01 at 9.11 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/145646i44523A9289212A47/image-size/large?v=v2&px=999 "2021-06-01 at 9.11 pm.png")


author: Mattias Van doninck
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I was indeed looking at the Rules section. Found it. Thanks for the help!


author: geoff-wp
body: Wow! I never would've found this! Thank you!


author: Marc St?tzle
body: Thank you - worked!


author: Robert le Grange
body: Screenshots!  

These should be worth points.


author: Ton Bode
body: Another way you can accomplish this is by using a Calendar rule like this:

every day at 12:05 am, move each card in list "waiting" with an overdue due date to the top of list "todo"

Hope this is useful.

Regards , Ton

comments: author: Robert le Grange
body: This solved my issue.  

Funny that I had glossed over Butler tabs for Calendar and Due date.  
I had always enjoyed a good CRON job on an Apache server :)

Super useful.


Tags: butler

due-date