youngmon/atlassian-qna huggingface dataset:
How to delete a copied comment?
Asked by Ian Campbell:

I copied some of my own comments from one board to another a while ago. I would like to delete one of these comments, but cannot find a way to do so.

The edit and delete options do not exist beneath comment - just the date and time.

I tried deleting the comment from the original board, but it had no effect on the copy.

Any ideas welcome.


Answers:
author: Ian Campbell
body: I may have found the answer.

When I said in my previous post that I copied the list across to another board, I was wrong. I 'moved' it across. This was why I didn't see the 'copy comments flag'.

So the answer seems to be that if you want to have the option of deleting or editing the list and cards you have moved to a new board, you should 'move' the list across and not 'copy' it across.

If this is right, I have found an answer for the future to my question.

And I wouldn't have done so without the stimulus of your reply, Aleksandr, and your remark about the flag. Many thanks!


author: snowflakeas
body: I find this both arbitrary and confusing that I cannot remove comments at a later stage.


author: Aleksandr Zuevich
body: Hi,

It seems that the card has been copied with comments. In this case it's not allowed to edit or delete comments from the source card. If you copy card without comments (unchecked copy comments flag) it's allowed to remove comments.

comments: author: Justin Reina
body: ![Hide.png](https://community.atlassian.com/t5/image/serverpage/image-id/260765i90C50D7415D6664F/image-size/large?v=v2&px=999 "Hide.png")


author: Ian Campbell
body: Thanks for your reply.

Yes my list with its cards was copied with comments. I have a kind of 'master board' that I want to use over time in different settings, and copy across most of the lists and comments I have made to new working boards.

I have just tried the manoeuvre again - copying a new list with a comment to another board, and also copying just the comment to another board. In neither case did I see a 'copy comments flag' to check or uncheck.

But, the strange thing is, in both these new cases the delete option has carried over with the card/list. So I can delete them.

However, that doesn't help me with the original problem. I think I shall just have to make a new list, copy across the cards/comments I want to keep and leave out the one I want to delete.
Can trello be embedded into Blackboard Learn?
Asked by Leticia De Leon:

Hello,

Is there a way to embed trello into Blackboard Learn? With twitter I can create a widget and embedded it into Blackboard.

With another applications we can copy a code like this \<iframe\>...\</iframe\> into Blackboard, can I do this with trello?

Thanks,

Letty


Answers:
author: Marta Galofre de Alos
body: Hi Letty,

Thanks for your question.   

Due to security concerns, the interactive embedded boards experience is limited to a whitelisted group of approved Trello platform partners. However, you can still embed board tiles as documented here: <https://developers.trello.com/docs/boards>  

Let us know if you have any other questions, and have a great rest of your day.
Trello - how to restrict of number of card members
Asked by Pawe? Szempli?ski:

I'd like not to alllow having more then one member assigned to a card.  
Is there any possibility to configure such a restriction?


Answers:
author: Matthew N
body: Hi Pawel

There's not a way to limit the number of member that can join a card at this time. Consider making a [feature request](http://help.trello.com/article/724-submitting-feature-requests-for-trello) for this.
Expanding/collapsing attachments in Trello
Asked by Jervis Groeneveld:

Is there a way to expand/collapse the 'list' of attachments to a Trello card?

IMO an extensive list of attachments blocks the logical flow from 'Description' to 'Comments' on a card, forcing me to scroll down to view any conversations on a card


Answers:
author: Matthew N
body: Hey Jarvis

There's not currently a way to collapse the list of attachments on a card. Consider [submitting a feature request](http://help.trello.com/article/724-submitting-feature-requests-for-trello) for this.

comments: author: Jervis Groeneveld
body: OK, done, thanks for the suggestion.


author: Ricardo Leone
body: I'll add that it's rather annoying also for getting to checklists which are below the attachment links.
Is there a way to view all cards without a due date?
Asked by Emilia Kuziemska:

I'm looking to create a report that lists all cards that do not have a due date. I'd also like the report to include:

\* Cards with no due date

\* Cards with no assignee

\* Cards with no due date and no assignee

I haven't found this functionality within Trello or Chrome extensions. Anyone have ideas/insights?


Answers:
author: Marta Galofre de Alos
body: Hi Emilia,

Marta here, from Trello Support.

You can filter cards in your boards to find the ones that don't have a due date. You'll need to go to your board's menu \> Filter cards \> Has no due date.

![Screen Shot 2018-02-23 at 14.08.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/15647iEE60A6D84E7FBD35/image-dimensions/345x287?v=v2 "Screen Shot 2018-02-23 at 14.08.34.png")  

You can also select from the filter menu "Unassigned" and that will show the cards without due date and assignee.

Because this is a per-board filter, if you'd like to get a report of all the boards that have unassigned cards with no due dates, you could export your boards and build the report from there.

Trello does currently have an export feature, available under the Board Menu \> More \> Print and Export. The format is JSON, which lends itself well to technical usages, but doesn't load into common programs like Excel. Thus, the export is primarily for people looking to crunch the data with programs of their own or just to back up their data in case of emergency.

Alternatively, if you upgrade to Trello Business Class (<https://trello.com/business-class>), you can export your board data as a CSV directly from Trello. That can be opened in any desktop spreadsheet program. To show what a board export in CSV format looks like, we've exported the [Welcome Board](https://trello.com/b/bKbdmCKB/welcome-board) that comes with each new Trello account. You can download the .csv file [here](https://trello-attachments.s3.amazonaws.com/5458101c482c33e9a52a5b27/5568dceea9de1d3baa2eecad/44ba2dbe025f93377aab21e89ce7e9f9/bKbdmCKB.csv).

Moreover, while we don't offer reporting within Trello, we're aware of a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here:

* [Ganttify](https://www.gantt-chart.com/)
* [Reports for Trello](http://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/)
* [Screenful](http://screenful.com/screenful-for-trello/)
* [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)

I hope this helps!

Cheers,  
Marta


Tags: due-date

report
How to eliminate HTML tags coming in from email?
Asked by Troy G White:

I am new to Trello and can't seem to find a solution to my specific problem. I am using two web forms that are emailed to different Trello boards. The forms are using HTML to format the look on the website. Unfortunately, when the form is then emailed to the Trello board, the card backs include the HTML tags in the description. Is there a way I can eliminate those tags? I can live with losing the format if I can at least get rid of the tags. If there is a way to convert the HTML format to Markdown format, that would be ideal.

Troy


Answers:
author: Soumyadeep Mandal
body: Hi [@Troy G White](/t5/user/viewprofilepage/user-id/1185787) ,

The issue has been fixed in newer version of trello!


Tags: email

html
Sharing board with contractor
Asked by Christina Siegler:

Just hired a contractor and they are not an official member of the team. Only want them to have access to one board and that is it. How do I add them?


Answers:
author: Matthew N
body: Hi Christina

If you want them to only be able to **view** the board and you are a Business Class user, add them to the individual board as an [observer](http://help.trello.com/article/732-adding-observers-to-boards).

If you want them to be able to contribute to the board, add them as a [member of the board](http://help.trello.com/article/717-adding-people-to-a-board) directly and not to the team.
Why do the custom date fields not appear in calendar?
Asked by James Jenkinson:

I am trying to use the calendar to show project stage dates created through custom fields. Anyone had any success with this?

If I can't even get this to work, not holding out much hope for Teamgantt, another Power-up....


Answers:
author: Mike
body: Hi James,

Right now, the Calendar Power-Up is only designed to show dates from Due Dates added to cards, and not dates, like from Custom Fields. Power-Ups can't communicate with each other, so this isn't something on our short-term roadmap, but I'll let the team know this is something you're looking for!


Tags: custom-field

team-calendars-for-confluence
Cannot change background color anymore with Safari (background stays white)
Asked by Philippe Gauthier:

For the last 10 days or so, I have had a problem with the background color of my board using Safari. The board displays a white background and it doesn't show the changes I apply to it. The problem appears only with color changing : I can use photos and change them with no problem. Also, if I attempt to change the color in Safari, Safari doesn't display the change, but the change gets applied, as I can see it with other browsers. As a matter of fact, I don't have that problem with Firefox.


Answers:
author: Matthew N
body: This is actually an issue with safari right now, there's a bug in the program that is somehow causing the issue (not on trello's end, though). Until there's an update from safari fixing whatever the issue is, I recommend using a different web browser- like firefox- so as to not interrupt your work.

comments: author: Philippe Gauthier
body: Thanks ! How unsurprised am I (of Apple) !

PG
How to turn off taco's popup?
Asked by Delain G:

How can I turn off the dog's head from peering up over the top of the user interface once I've read the notification?

Thanks in advance,  
Delain


Answers:
author: Teddy
body: Hi Delian,  

Unfortunately, there is not currently a way to make him go away completely.

He will hide behind the top bar for now, but don't worry, He will go away on his own soon!
I would like to add observers to my board, but by providing them a board link. Possible?
Asked by christophrooms:

We want to use Trello to publish our public roadmap, but don't feel comfortable by having Google index the board.

As an alternative, we are looking into using a closed Trello board, where we can have our customers on as observers. Now inviting every customer separately is quite a task, so it would be great if we can just provide them a link, by which they will be added to the board as an observer.

Anybody knows if this is something Trello is looking into? Or Alternative solutions to my problem?

Thanks!


Answers:
author: Matthew N
body: Hey Christoph

I agree, having to add a large number of observers is painful, however there's not currently aw workaround. You can still invite users to the board using a link, but then you'd have to go in and change each permission to observer manually. I suggest submitting this as a [feature request.](http://help.trello.com/article/724-submitting-feature-requests-for-trello)

comments: author: Nadine Spencer
body: Hey, anyone know if there's an update on this?


Tags: observer

roadmap
Trello not opening on one computer
Asked by Rachel Buckman:

All of a sudden, I can't open Trello. I get a blank screen and if I scroll down, there is one blue line going across the screen. It works fine on another computer.


Answers:
author: Matthew N
body: Hey Rachel

Typically, [clearing the browser]( http://www.refreshyourcache.com/en/home/) cache will correct this. Give that a try.
Why only card number showing when deleted?
Asked by Wajdi Turkistani:

I wish there is an option that other members can only archive, and only admins can delete,  
and why when other members delete the card, it shows only card number but not the name of the card that was deleted?

for example in Activity: card number #22 deleted??? how do i know what was that card?

Please help.


Answers:
author: Teddy
body: Hi Wajdi,  

I understand the card names changing upon deletion is frustrating for you, but this is an intentional feature to protect data confidentiality on the deleted cards. If there was sensitive information in the title of the card, we would not want that info to remain in the activity log after the card was deleted.  

I agree that it would be useful to allow members to archive but not delete if you so choose, and I will pass that along to our team for consideration. I am very sorry for your frustration with this!

comments: author: Wajdi Turkistani
body: I thank you for the reply.
What is the best way to report on Trello usage/outputs?
Asked by Oliver Matthews:

I need to measure card completion per week/month, time taken to complete each tasks etc. Is this available in Business Class or can a Power-Up be recommended?


Answers:
author: Matt Bray
body: Hi Oliver,

I was wanting to track similar things and generate a report. At my company, we put all our leads into Trello, so I wanted to track numbers and dates for new leads, bids submitted, bids won, bids lost and dates that each stage of our process happened. I found the best way, without having to pay for extra add-ons, was with Custom Fields and Butler.

I made rules with Butler to set each custom field date when a card was moved into a certain list. Then using the custom field information Butler can send email reports of want card was at what point of the process at that time.

The main issue is you are only able to have one add-on unless you upgrade from the free version.

Otherwise, this was the easiest workaround I was able to figure out.

Good luck with your Trello adventure!


author: Francis Peixoto
body: You may want to look at Powerups like Corrello (<https://getcorrello.com/>) which allows rich reporting in a Agile/Scrum setting, which sounds like what you're trying to achieve.


Tags: report
My cards are duplicating between personal and team boards.
Asked by Paps:

Hello,

I'm new to Trello and I currently have a team board setup as well as a personal board.

I've created cards on my personal board which is all great. After a few moments they will appear on a list on team board. I have not assigned these cards to any of my team members either.

Again, on my team board - i will have a different list with a set of cards - then after a few moments they will then appear on my personal board. Sigh!

Any one experiencing this issue? I've tried deleting lists and re-creating them however still having the same issue.

Thank you!

Michael


Answers:
author: Matthew N
body: Hey MIchael

Have you set up any integrations like **Zapier** , **Butlerbot,** **Board Sync or Card Sync?**

comments: author: Paps
body: Hi Matthew,

I was playing with some power ups prior to the issue, however being on the trial account i disabled them all pretty much straight away.

Overnight, i deleted all my lists from both boards and started fresh. It seems to have fixed itself. Maybe a cache issue?


author: Paps
body: Hi Matthew,

I think i worked out the issue. If I have the same list name on different boards the cards mirror on both boards. I'm not using any power ups either. Is this normal?

In this case where i am using "WITH CLIENT" it's actually a good thing. However if we use Day names in two seperate boards it will be annoying. Eg; MONDAY, TUESDAY on both boards as different cards are listed on these boards.

![Team Board.png](https://community.atlassian.com/t5/image/serverpage/image-id/15203i6B41630315B136EB/image-size/large?v=v2&px=999 "Team Board.png")![Personal Board.png](https://community.atlassian.com/t5/image/serverpage/image-id/15202i81FC15AE33E41137/image-size/large?v=v2&px=999 "Personal Board.png")


Tags: card

duplicate
Windows 10 Offline Mode
Asked by Doyal Alexander:

It's awesome that I can work offline via my iPhone, and its understandable that I can't on my Windows Surface via a browser...

However, the windows Trello app really needs an offline mode too. I see a ton of people asking for this... is there any ETA?

//doyal


Answers:
author: Matthew N
body: Hey Doyal

I don't work for Trello so I cannot say for certain, however I dont see it on the [Trello Development Roadmap](https://trello.com/b/nC8QJJoZ/trello-development-roadmap) right now so you might submit this as a [feature request](https://trello.com/b/jXiWAmTC/feature-requests).
How do I search for all UNRESOLVED comments I have made?
Asked by Jamie Ford:

I can only list all comments made by me including resolved! I'm trying to track outstanding comments.

Is there a better way to do this; i can't be unique in wanting to do this?


Answers:
author: Clark Everson
body: Hi Jaime,

Welcome to the community! It's a fun place to be!

I looked into this a bit. It currently is not a feature included with Confluence, and at least for Server they decided not to move forward with it. For Cloud, a similar feature is gathering interest and you can upvote and add suggestions here: <https://jira.atlassian.com/browse/CONFCLOUD-34510>

There does seem to be an app that allows this (there's probably more than one I just did a quick google search).

[https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud&tab=overview)

Best,

Clark


Tags: cloud

confluence-cloud
Not able to select child pages from the space while exporting to pdf from custom export
Asked by Mulimani Santoshkumar Ravindra:

As we know confluence provides an options to export in multiple formats from content tools section. For my space, not able to select child pages from the space while exporting to pdf from custom export. Tried to check multiple documentations but failed to resolve the issue. Can some one please do look into it and help in getting it resolved.


Answers:
author: Danyal Iqbal
body: +1 for support ticket.


Tags: cloud

confluence-cloud
Can I open a page up for everyone to edit without adding them in the permission list?
Asked by tina.ahmadi:

Hi community!

I was hoping to get some help here. I have a page with a calendar and I have a large group of people who would like to edit the calendar on the page. The page is open and has no restrictions. However it seems they cannot edit without being added in the space permissions.

Is there a way to grant them edit access without adding them either as a group or one by one in the space permissions section?

Thanks for any responses!


Answers:
author: Fadoua
body: [@tina.ahmadi](/t5/user/viewprofilepage/user-id/4268057)

You will have to add them to the space permission.

My only suggestion is to add them using a group versus individuals. It will be so easy to manage in the future in case you want to add or remove a user.

All the best,

Fadoua
Confluence survey
Asked by Stanislav:

What survey plugin can you advise. Im now testing Multivote\&Enterprise Survey. And i cant find there anonymous survey. Do you now how to do it or other plugin that can do it.


Answers:
author: Danyal Iqbal
body: I have had a good experience with Survey and Vote Macros.

comments: author: Stanislav
body: [@Danyal Iqbal](/t5/user/viewprofilepage/user-id/430572)do they have anonymous survey?

And also maybe you know some ways to gather a feedback in confluence?


author: Dennis Fischer
body: Hi [@Stanislav](/t5/user/viewprofilepage/user-id/4204478) ,

our soon to appear release will support anonymous surveys for logged in users.

Best,  
Dennis

comments: author: Stanislav
body: Ok) Waiting ;)

thx


author: Felemon Belay
body: Has this happened yet? I could use this feature right now.


author: Felemon Belay
body: [@Dennis Fischer](/t5/user/viewprofilepage/user-id/2561958) see above.


author: Dennis Fischer
body: Hi [@Felemon Belay](/t5/user/viewprofilepage/user-id/4419182)  
Hi [@Stanislav](/t5/user/viewprofilepage/user-id/4204478)

thanks for pointing out this thread. Our current app version supports anonymous surveys.

Best,  
Dennis


Tags: confluence-server

server
User unsynced from directory
Asked by Romana Grimm:

I have a customer and his user ID is unsynced from directory.

But this is not happened intentionally. He will continue using Confluence.

How can I add him back to directory resp. resync his user, so that he will be visible again?


Answers:
author: Pramodh M
body: Hi [@Romana Grimm](/t5/user/viewprofilepage/user-id/4267913)

If the user is unsynced from the directory, it is possible that changes may have happened in the external directory. Please check whether the user is present in external directory.

Thanks,  
Pramodh

comments: author: Romana Grimm
body: Hi Pramodh,

thanks for your fast reply.  
I checked him in external directory and he was in.

But I realized that last automatical synchronization was made yesterday in the morning , so that synchronized now the user directories manually and user is visible now.

So the issue was caused by lack of synchronization.

Bye

Romana


Tags: confluence-server

server
Bug with the 'enter key' - how can I fix that?
Asked by Suze:

Every time I press the 'enter' key, Confluence just freezes. It doesn't matter how long I wait, what browser I use, what keyboard I use or anything!!

All I can do when it freezes is refresh the screen, and then it comes back to the screen, but.... I still can't add a line. So as long as I don't have to, it kind of works, but when I press enter, I loose everything I added.

This way, the tool is completely useless to me, but I can't ding any way to fix it...

Please help me!! Best regards,

Suze


Answers:
author: G subramanyam
body: Hi [@Suze](/t5/user/viewprofilepage/user-id/4138817) welcome to the confluence Atlassian community forum.

May I know if you have any confluence updates pending?

Your query seems like a bug. It is working fine for me both on laptop, desktop and in remote system.

Request you to raise a service ticket on this link: ***[https://support.atlassian.com/contact/#/](https://support.atlassian.com/contact/#/?)***and share your findings.

comments: author: Suze
body: I use confluence in the webbased version. Should I update anything there? My browsers are fully updated. Or maybe I should download the app and use it from there. Is that possible?


Tags: cloud

confluence-cloud
Clean reinstallation of Confluence (SEN-12120394)
Asked by mikhail_alexandrovsky:

Good afternoon, Colleagues.

We have an staging Confluence environment.  
Our security team asked me to update it to the latest version or remove it.  
I am trying to update but got some errors-DB is not acceptable.  
We don't have any data on this Instance. Can I try to completely remove the old version and install the new one again using the same license? How about LTS version \& can i'll upgrade to this later?

SEN-12120394


Answers:
author: Laurens Coppens
body: Hi Mikhail,

You can check the confluence upgrade notes to see what the upgrade path is you should use.

To reuse the license, a license is alway bound to a Server ID, so you need to have the same server ID.

You can find some more info about server ID here: <https://confluence.atlassian.com/confkb/what-is-the-confluence-server-id-151519275.html>

Hope this helps,

Laurens

comments: author: mikhail_alexandrovsky
body: Thank you very much. it is appreciated


Tags: confluence-server

server