youngmon/atlassian-qna huggingface dataset:
Whiteboards are not included in Backups?
Asked by Daniel Eiternick:

Is the documentation about what isn't included in Whiteboards still accurate?

<https://support.atlassian.com/confluence-cloud/docs/what-confluence-whiteboards-dont-support/>

That link says that the whiteboards are not included in the backups, so potential content could be lost?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel Eiternick](/t5/user/viewprofilepage/user-id/3081637) ,

currently whitboards are not included in confluence site backup so, potentially, content could be lost.

There is a request for allow users to export/import whiteboards <https://jira.atlassian.com/browse/CONFCLOUD-76634> that could allow you to perform a manual backup.

Fabio


Tags: cloud

confluence-cloud
Why Chinese language is not exported to pdf?
Asked by Joaqu?n N??ez:

I have a confluence page in two languages, English and Chinese.

When I export it, only English is transferred to the pdf document.

Why?

Of course, I need both languages in the pdf document.


Answers:
author: Kristian Klima
body: Hi [@Joaqu?n N??ez](/t5/user/viewprofilepage/user-id/4856449)

Try [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) by K15t (trial is free).

Just out of curiosity, is the bi-lingual page a solution to content localization or is it a one-off issue?

If it's the former, there are localization solutions apps that allow you to have multiple language versions of the space pages stored right in the space.

comments: author: Joaqu?n N??ez
body: It is "few-off issue".

Thanks for the answer.


author: Joaqu?n N??ez
body: Are both English and Chinese texts listed on a Confluence page, and are both displayed when the page is viewed?

Yes, this is the case.

No app used.

comments: author: Mattia _bitvoodoo ag_
body: I was not able to reproduce the issue on our Confluence Cloud instance. Maybe it is better for you to get in touch with Atlassian Support to review the problem on your instance with the PDF export.


author: Mattia _bitvoodoo ag_
body: Hello [@Joaqu?n N??ez](/t5/user/viewprofilepage/user-id/4856449)

Can you provide a little more detail on the problem you mentioned? Are both English and Chinese texts listed on a Confluence page, and are both displayed when the page is viewed?

Or are you using an app to offer Confluence content in multiple languages and only display the desired/required language version of the content? Have you contacted the app vendor's support if you are using an app?


Tags: cloud

confluence-cloud
Jira issue/filter macro in confluence: personalise visualisation options with due date and assignee
Asked by Sergio Andreozzi:

The Jira issue/filter macro is very handy as it allows to easily embed a Jira issue in a confluence page. In the case of "single issue" display, if summary is enabled, it displays the issue ID, title and status.

<br />

It would be very handy to add the following features:  
1. view the info also in edit mode (so no need to save the page to see what the ticket is about

2. add the possibility to enable the display of the due date and assignee

I've searched around, but did not find a way to enable this.


Answers:
author: Ben Finn
body: Hi [@Sergio Andreozzi](/t5/user/viewprofilepage/user-id/944349) I agree with you that these would be great features unfortunately this is not the right forum For that request as this is just for questions on how to do something in Atlassian. You should create a new issue here on Atlassian's request board.

[\[CLOUD-11684\] Shadow IT control for Trello - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CLOUD-11684?filter=98688)

Let me know once you do and I'll definitely vote for it

comments: author: Sergio Andreozzi
body: Hi Ben, Thanks for sharing how to submit suggestions.   

I've created a suggestion ticket in the Confluence Data Center project (as we use it in our organisation). I guess it would be replicated in the Cloud version if implemented.

<https://jira.atlassian.com/browse/CONFSERVER-95536>


author: Ben Finn
body: Thank you. [@Sergio Andreozzi](/t5/user/viewprofilepage/user-id/944349) , can I please ask you to list this as the accepted solution to help others? It can also help to direct people to your request.


author: Sergio Andreozzi
body: Sure, just did it.


Tags: confluence-data-center

data-center

jira
Database tags - How tags in cell are displayed.
Asked by Darren.Smith:

I have a database that contains cells with multiple tags. Up until this morning, they displayed within the cell limits (like wrap text in excel), now they are displayed as a line, so appear over the top of cell content to the right (as below) - Does anyone know how to change this?

This has happened in all my DBs, even those I have not worked don recently.

![Atl1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/320226i2E12780EEC604644/image-size/large?v=v2&px=999 "Atl1.JPG")


Answers:
author: Darren.Smith
body: This now seems to have resolved itself with no action on my part. Hooray.


Tags: cloud

confluence-cloud
Webhook to create page with title
Asked by Sean Wojt:

Good Day,

I am trying to setup an automation using a Webhook to create a new page from a template. The automation works fine when i specify a title in the automation however i am battling to specify the title name in the webhook to use.  

I want to use the webhook in a PowerAutomate process to pull a title name from a Sharepoint list and then use that name in the automation webhook to create the page in Confluence.

Anyone been able to do something similar to this?


Answers:
author: Brant Schroeder
body: [@Sean Wojt](/t5/user/viewprofilepage/user-id/5474157) welcome to the Atlassian community

Are you looking for help on the powerautomate side?


Tags: cloud

confluence-cloud
Page Owner Deleted - can I create a history upfront ?
Asked by Christoph Schaub:

We have several Pages in Confluence where the Owner has been deleted as he left the company.

Even in the update history there is nobody else listed than this deleted user.

For the future I'd like to perhaps run a job or so to export all page owners. I think the info about the path, page name and Owner would help most. Having such files would allow me to get an idea on which team created the page.

Does anyone have an idea what I could do ?


Answers:
author: Barbara Szczesniak
body: [@Christoph Schaub](/t5/user/viewprofilepage/user-id/5082411) You may want to refer to this article: <https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/New-bulk-action-Change-your-page-owners-in-bulk/ba-p/2657959>

In addition to using this feature to change page owners, maybe you can get the list to contain the information you are interested in and then export it somehow (copy/paste?).

If you do not need the path within the tree, you can get the list of pages, owners, and last updated date for a Space by selecting **All content** in the sidebar of the space and selecting the **Compact list** view. You can copy/paste from here also.


Tags: cloud

confluence-cloud
Dynamic Jira macro for confluence page
Asked by Nicole Darman:

I am setting up a Confluence template for my BAs to use when scoping projects. I use the Jira macro a lot to help with documenting the relevant epic the project links to, but would like to see if it is possible to just enter the Jira ID once, then the template can use the Jira macro in a few locations to populate several fields on the page.   
For example, if I enter the Jira ID at the top of the page, I will then get the following fields populated in the template from the epic:  

* Epic name/link
* Feature link
* Initiative link
* Requestor
* Line of business
* Business unit
* Date requested
* Business Analyst

Thanks!


Answers:
author: Clara Belin-Brosseau
body: Hello [@Nicole Darman](/t5/user/viewprofilepage/user-id/3993102)

If using a third-party app is an option for you, I suggest taking a look at our application [Elements Publish.](https://go.elements-apps.com/pu_3004_5)

With our app you can automatically **create Confluence pages from Jira issues** using recipes. It integrates with Automation and workflows with post-functions but it has many more features than the native solution.

You'll be able to easily [insert epic fields into your Confluence template](https://go.elements-apps.com/pu_3004_6) (and keep them in sync if needed).

Don't hesitate to try our app, it's **free during 30 days** and stays free under 10 users.

Kind regards,

Clara


author: Barbara Szczesniak
body: [@Nicole Darman](/t5/user/viewprofilepage/user-id/3993102) I'm not sure if you can use a variable in the macros, but you could try adding a variable for the Jira ID in your template, where the person creating the page would enter the ID and the macros would use this variable.


author: Benjamin
body: Welcome [@Nicole Darman](/t5/user/viewprofilepage/user-id/3993102) ,

When creating templates, you can add macros to them. I wouldn't see an issue with just. adding a jira Macro pre-configure with a Jira ID. Probably good for example but it might not be great to have the same Jira info show up each time the template is used.

comments: author: Nicole Darman
body: Hi Ben,

Thanks for your answer.

What I am trying to see is if I have say 7 macros set up, that all require the same jira ID but then pull in different parts of the card, can I link them together so that I only have to enter the ID once and the rest pre-fill. I have a feeling it isn't possible, but wanted to check with the community :)


author: Benjamin
body: HI [@Nicole Darman](/t5/user/viewprofilepage/user-id/3993102) ,

You can use variables as [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) mentioned. I am also not certain that. you can it in combination with Macros. Worth a shot since there's not much options.  

I found an app that might help you in what you are looking for:

[https://marketplace.atlassian.com/apps/1218503/autopage-documentation-in-jira-and-confluence-in-sync?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1218503/autopage-documentation-in-jira-and-confluence-in-sync?tab=overview&hosting=cloud)


Tags: cloud

confluence-cloud

jira-macro
Some iframes not showing when more than 20 graph plots inserted
Asked by Kurniawan Masaji:

Hi there,  

I observed an iframe not showing issue with the following test case:  

WHEN (1) I am in confluence page edit mode  
AND (2) I insert iframe via \`**Insert elements /**\` tab  
AND (3) I insert the graph plot URL source of the iframe *(make sure the URL is accessible)* AND (4) I set the width to 100%  
AND (5) I set the height to 400px  
AND (6) I click on the X button to complete the editing  
AND (7) I try to insert \> 20 graph plots by repeating steps (2) up to (6)  
AND (8) I publish the confluence page  
THEN Some iframe **don't show the graph plots**

![confluence iframe issue.png](/t5/image/serverpage/image-id/320189i77621E15332BCB34/image-size/large?v=v2&px=999 "confluence iframe issue.png")


Answers:
author: Brant Schroeder
body: [@Kurniawan Masaji](/t5/user/viewprofilepage/user-id/5482762) welcome to the Atlassian community

Is this happening to all users and in different types of browsers?

comments: author: Kurniawan Masaji
body: Yes, it is [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Brant Schroeder
body: [@Kurniawan Masaji](/t5/user/viewprofilepage/user-id/5482762) what is the graph plot being loaded from?


Tags: cloud

confluence-cloud
Create more than one Report Page
Asked by John McConnell:

Hello all;

I'm still a newbie, so me gentle.

As a Product Manager for mulble modules, I need the abiliyt to creaste multiple Jira or How-to parent pages, and create related child reports.

Example:

* How-to parent list for Widget 1 \> Child page/s
* How-to parent list for Widget 2 \> Child page/s
* Jira report list for Team A in 2024 \> Jira report list for Team A in Qrt 1\> Child page/s
* Jira report list for Team B in 2024 \> Jira report list for Team 2 in Qrt 1\> Child page/s

So on and so forth.


Answers:
author: Laurie Sciutti
body: Hi [@John McConnell](/t5/user/viewprofilepage/user-id/3308879) \~ you can achieve this using different labels for the different content pages and display them on the Parent index pages using the Content by Label macro. For instance, I have a How-to parent page for end-users (label = how-to-article) and another for Admins (label = how-to-article-admin). HTH

comments: author: John McConnell
body: Thanks for the response [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) ! Totally makes sense. I did it both ways, 1) with a dedicated label 2) filter of label and another filter on label as well

When you create the article from a button from the parent page, you will have able it manually, again it makes sense. Can you auto label when creating? I am assuming this is related to templates?


author: Laurie Sciutti
body: Hi [@John McConnell](/t5/user/viewprofilepage/user-id/3308879) \~ if you're using the template functionality with the Create from template button macro then add the label to your template and it will apply to newly create pages.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/320390i94C027993C2BA5F4/image-size/large?v=v2&px=999 "Capture.PNG")


author: John McConnell
body: Thank you [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433)


Tags: confluence-data-center

data-center

how-to

jira-reports

multiple

reports
Lucidchart update doesn't show in PDF export
Asked by Bradley Kirby:

Hello Confluencers,

I have several Lucidcharts embedded within my business process article. Most of them have the "Auto Update" enabled (i.e., Automatically update this diagram with changes made in Lucidchart).

The Auto Update works fine when I'm viewing the article in Confluence, but when I export the article to PDF, it keeps printing out old versions of the Lucid charts.

Has anyone else come across this and is there a fix?

Thanks


Answers:
author: Brant Schroeder
body: [@Bradley Kirby](/t5/user/viewprofilepage/user-id/5482689) I have not heard of this issue. Did it resolve after a little time? I am wondering if it is an application cache issue. Did you reach out to Lucidcharts on the issue?


Tags: cloud

confluence-cloud

lucid
i want to put non task checkboxs in before a step in a process that has auto numbering
Asked by nathan_capellen:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/320186i918FF56DFF138395/image-size/large?v=v2&px=999 "image.png")

so once step 1 is done i can check it off and when step 2 is done i can check it off so if i have an appointment i know exactly where i left off. but i want a simple page refresh would removed all the check marks for the next time i have to do this step by step process


Answers:
author: Barbara Szczesniak
body: [@nathan_capellen](/t5/user/viewprofilepage/user-id/5482778) Welcome to the Atlassian Community!

For a simple solution, you could use a 2-column table. Place a checkbox with no text next to it in the first column and your process steps in the second column.

I don't think you would be able to clear the checkboxes by refreshing the page, but you could just manually clear them.


Tags: cloud

confluence-cloud
Can we change the confluence links which are mentioned in confluence
Asked by Ethan:

Example:

current URL: <https://confluence.google.com/display/SPACEKEY/Tools/abc/xyz>

New URL: <https://confluence.ABC.com/display/SPACEKEY/Tools/abc/xyz>

Is there a way to find out if there are any mention of full url inside confluence and replace that URL with new URL?


Answers:
author: Christie Gera {Appfire}
body: As far as I know, there's no native Confluence feature that allows you to do this. We use [Link Management for Confluence](https://marketplace.atlassian.com/apps/1224660/link-management-for-confluence?tab=overview&hosting=cloud) to identify broken links.


Tags: confluence-data-center

data-center
Confluence confiform custom javascript
Asked by Yogesh Prabhudeva:

Hello ,   
I have requirement where i have update json static file values from form values entered by user once the form is submitted .

tried below script but i suspect its not reading json file to update

```
<script>function showMessage(myform){ ?// Read the JSON file?const fs = require('fs');let jsonData = JSON.parse(fs.readFileSync("test.json"));?// Add or edit data jsonData.Test1.type = AJS.$(myform).find('#i_mydropdown').val();  // Write the JSON file?fs.writeFileSync("test.json", JSON.stringify(jsonData))?}</script>
```


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Yogesh Prabhudeva](/t5/user/viewprofilepage/user-id/5482594)

Are you trying to update a file in your local computer by executing a JavaScript in a browser?


Tags: confiforms

confluence-data-center

data-center
Label macro not working?
Asked by Miriam Hopton:

Hey everyone! We use the macro "Filter by label" and have specific pages in a space using a label. It was working perfectly fine until recently (the other day).   

I do not see any issues reported for Confluence and status shows all up and functional. - no outages.  

Before the issue started, we had 19 pages with the label (and still have them applied). Double checked and the 19 pages still have the label applied. When I look at the page that has the macro, there are only two. Not sure what the issue could be or an issue that is not yet reported. Is anyone else having this issue?  


Answers:
author: Brant Schroeder
body: [@Miriam Hopton](/t5/user/viewprofilepage/user-id/4278537)

Are you still having the issue? Can you share how you have the filter configured so I can see if I can recreate the issue?

comments: author: Miriam Hopton
body: hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) ! I appreciate you reaching out!   

Ah, apologies, I did not post what happened and the outcome! I opened a support ticket with Atlassian and they did troubleshoot with me. Someone from the Atlassian end performed a "Context reindex" of our Cloud Confluence environment. They advised me if this were to happen again, to reach out and someone will assist asap. Only someone from Atlassian support will be able to perform the reindex.   

Once the support team member reindexed our Cloud environment, it was very fast, the macro pulled the results as expected. Literally less than an hour.  

From here, we were good and I'm a happy customer!


author: Brant Schroeder
body: [@Miriam Hopton](/t5/user/viewprofilepage/user-id/4278537) can you mark this as accepted so others can find your helpful answer.


author: Miriam Hopton
body: Thank you!!!! Appreciate the follow up and reminder!


author: Katherine H
body: This happens to us all the time. Is there a way we can do this instead of contacting Atlassian?


Tags: cloud

labels

macro

questions-for-confluence

questions-for-confluence-cloud
confluence server 8.5.6 encoded characters problem on macro ptional title
Asked by Ndofunsu:

Hi,  
On confluence server 8.5.6, there is problement witho ending characters when using and titling confluence supplied macros like "info".

I can reproduce the problem by this way :

-create a new page  
-insert macro 'info'  
- optional title' :I entered: "?tre ? l'h?tel li?ge"  
-overview displays : "??tre ? l'h??tel li??ge"  
-insert displays : Info \| ?tre ? l'h?tel li?ge  
-publish displays : "??tre ? l'h??tel li??ge"

This add did not help : on /opt/atlassian/confluence/bin/setenv.sh/

CATALINA_OPTS="-Dfile.encoding=UTF8 ${CATALINA_OPTS}"

<br />

Note that the last updated versions are from 7.19.18 to 8.5.5 and to 8.5.6,the current in use.

<br />

I will appreciate any help from the community!  
Best regards,  
Roger


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Try seeing if this helps.

<https://confluence.atlassian.com/confkb/macros-convert-umlaut-characters-to-garbled-characters-420973023.html>


Tags: confluence-server

server
contributors macro Space(s) @all special label does not work
Asked by Aymerick Despres:

I try to use [@AlL](/t5/user/viewprofilepage/user-id/856820) for Space(s) with the contributors macro but this special values parameter is not working

how can I list contributor for all space then in confluence for cloud ?

doc : <https://support.atlassian.com/confluence-cloud/docs/insert-the-contributors-macro/>


Answers:
author: Dan Breyen
body: Hi [@Aymerick Despres](/t5/user/viewprofilepage/user-id/1146231) I can replicate your issue. I took a quick look at [Atlassian's Jira Site](https://jira.atlassian.com/secure/Dashboard.jspa) and didn't find anything that looked like a known issue. You may want to [contact support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) to either have documentation updated with how that functionality works, or to create an issue to correct the functionallity.


Tags: cloud

confluence-cloud
Can you add Whiteboards to a Confluence document?
Asked by Logan Deitrick:

Trying to see if the new whiteboard feature can replace my use of Miro. The integrations with Jira are interesting, but I can not find a way to insert a whiteboard page into another confluence document. I have tried the "include page" feature but the whiteboards do not show up. Any ideas?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Logan Deitrick](/t5/user/viewprofilepage/user-id/5474189)

As there is no a direct way to do this, there is a workaround. You can copy your whiteboard and choose to which page it will be copied over, which will create a page tree, where the main page will contain the actual whiteboard.

![Screenshot 2024-04-23 at 16.30.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/320069i89B7BC58814C3658/image-size/large?v=v2&px=999 "Screenshot 2024-04-23 at 16.30.48.png")

This is what you will get as the result:

![Screenshot 2024-04-23 at 16.31.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/320070iFF2AAF974B37B358/image-size/large?v=v2&px=999 "Screenshot 2024-04-23 at 16.31.24.png")

For this example I have chosen the "Restrict This Page"

comments: author: Logan Deitrick
body: [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) Thank you! Great workaround, appreciate the response. Hopefully, they add direct inserting soon...


author: Nikola Perisic
body: You are welcome, also to stay tuned in the new features for Confluence, you can always bookmark these pages:

[https://www.atlassian.com/roadmap/cloud?selectedProduct=confluence\&](https://www.atlassian.com/roadmap/cloud?selectedProduct=confluence&)

and also

<https://community.atlassian.com/t5/Confluence-articles/bg-p/confluence-articles>


author: Theresa McFarlane
body: I wonder if embedding as a image will be a future release. People like to go to Confluence to see information right there.


author: Emily Ditchfield
body: Hi Logan!   

If you have a link to your Confluence Whiteboard, you should be able to paste it as an embedded link into your Confluence Page. This should give you the same kind of view a Miro page.   

If this doesn't solve your question - let me know I'd love to hear more about your use case.


Tags: cloud

confluence-cloud