Trello is adding unwanted due dates
Asked by SteelDriver:

Trello is adding unwanted due dates to my cards. I have checked all of my automations and power-ups; nothing I have added should be causing this. This behavior began spontaneously today, although I have not created any new automations or added any new power-ups.

Please advise; this is affecting the behaviors I have set up to automate.


Answers:
author: SteelDriver
body: I have reached out to support and had this matter cleared up, thanks. For anyone who might find this page, it's important to know that disabling a power-up and even deleting its data from your board doesn't actually prevent it from causing issues. It was a power-up that I had already completely deleted causing the problem. **If this may be a problem for you, know that you also have to go into your settings, scroll down to Applications, and revoke the permission for the power-up you deleted.** This appears to have solved my issue.


author: Alex Koxaras _Relational_
body: Hi [@SteelDriver](/t5/user/viewprofilepage/user-id/5203462)

Due dates can't simply change by their own. Can you check on the activity for a certain log that will help you identify the cause of this? In addition check the Butler activity as well.

Let me know if you found anything.

comments: author: SteelDriver
body: They aren't chagned due dates - they are spontaneously generating on cards that had no due date set previously. I have checked the log and confirmed what I said above: no automation or power-up of mine is causing this activity.

I should have added that whenever I delete these due dates, they regenerate automatically.


author: Nic Brough -Adaptavist-
body: There's no way for that to happen without an automation. I'm afraid it's not a case of "there are no automations", it is that you are not finding the automation you've had set up.


author: Alex Koxaras _Relational_
body: [@SteelDriver](/t5/user/viewprofilepage/user-id/5203462) can you share with us a video or gif of that?


author: SteelDriver
body: I have reached out to support and had this matter cleared up, thanks. For anyone who might find this page, it's important to know that disabling a power-up and even deleting its data from your board doesn't actually prevent it from causing issues. It was a power-up that I had already completely deleted causing the problem. **If this may be a problem for you, know that you also have to go into your settings, scroll down to Applications, and revoke the permission for the power-up you deleted.** This appears to have solved my issue.


author: Nic Brough -Adaptavist-
body: So, you did have an automation in place.

Interesting that a deleted power-up was still active, I have not seen that before.


author: SteelDriver
body: Yes, I had already deleted this power-up prior to this issue cropping up - in other words it didn't even start causing problems until after it was deleted.


author: Alex Koxaras _Relational_
body: Good to know that your issue was solved and thanx for sharing this here. I would suggest that you create a new post here, write your answer and then mark it as accepted. This will help more users to find proper guidance to similar troubleshooting. Thanx!


Tags: automation