How can Created Date be added to the Fields section of Advanced Roadmaps?
Asked by Rob Horan:

TL;DR - it's not possible

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I can add start and end dates, of course, but there is a team that would very much like to have created date on their plans. I see no way to add this field.  

Alternatively, if it was possible to filter on created date using JQL or some other option that would also work, but that doesn't seem possible.


Answers:
author: Joseph Chung Yin
body: [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) -

For Advanced Roadmap for Jira, you can use "Filter" setup for your plan where the filter will be a saved JQL that you can add "Created" criteria as Issue Source.

Another way, which I believe it may be an over-kill alternative is by creating a custom date/time field that you copied the issue created date into via WF or automation rule at issue creation event. Afterward, you can add the custom field into your plan. One main reason that "Created" field is not available in the plan is that it is a locked down system field in Jira/JSM which it is not editable once it is populated.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Rob Horan
body: Hi [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) ,

Thank you - I tried to do something like this in Filters \> Issue Details

I grabbed the JQL for issued created in the last week and got no results, even when I had just created a new issue in the plan. (I had reviewed and accepted changes)

Would you mind showing me an example of how you got it to work?


author: Joseph Chung Yin
body: [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) -

Sorry that I was not clear on my previous suggestion. When I mean "Filters" implementation is for your plan's "Issue Source" setup where you can use a save filter to pull in the issue content from your projects.

Again, sorry for the confusion.

Best, Joseph


author: Rob Horan
body: [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) - ah. I appreciate that, but it's not going to help. That would require making a different plan. I need to find a way to sort by creation date and ideally filter on dates.

This is really unfortunate.


author: Joseph Chung Yin
body: [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) -

Your only option will be what mentioned originally -

Another way, which I believe it may be an over-kill alternative is by creating a custom date/time field that you copied the issue created date into via WF or automation rule at issue creation event. Afterward, you can add the custom field into your plan.

For all existing issues in your plan, you will have then back populate the new custom field.

Best, Joseph


author: Rob Horan
body: [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) that's exactly what that team is doing.

Automation is not an option at the moment.

This isn't a client, I'm helping someone out, and they don't have any admin privs at all, including project admin.

Also, not cloud, so unsure if automation is even an option.


author: Joseph Chung Yin
body: [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) -

Thanks for your update (especially the information on the env). In the server env, you other option will be modify the workflow at issue creation time via post function to populate the custom field. It is because Automation for Jira (for the server env is a paid add-on. If the env is Data Center, then it is free) is a separate add-on to be installed.

For Automation for Jira (automation rule creation), once it is installed, then project admins will be able to create the rule.

Hope this helps.

Best, Joseph


author: Rob Horan
body: Yeah... I have a number of solutions that would work, but they all assume that an admin will acknowledge and entertain this request, which in this case is highly unlikely. I was hoping to find a solution that a standard Jira user with average access rights could implement. Thank you though!


author: Curt Holley
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604)

The only way I can think of to achieve this would be to create a custom field. A date picker, not date and time picker (see: [Enable custom fields used in Advanced Roadmaps in Jira \| Jira Software Cloud \| Atlassian Support](https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira/) )

The get an automation rule to populate it at creation.

Yes, there is a compromise, because it can only be a date picker there will be no ordering of issues created on the same day.

Otherwise, they can have a saved filter that shows their content "ORDER BY KEY DESC" to achieve that view of the work, but it will not translate into a Plan, as they have their own sort order options, which does not include KEY (or Created)


Tags: advanced-roadmaps

date

filter

issue-create

jira-service-management

jira-software

plan

roadmap

scope