Cname confluence cloud
Asked by Andrew Slack:

Hello There, I am looking to setup a Cname to point to my cloud URL at the moment its:

[https://moreniche.atlassian.net/](https://moreniche.atlassian.net/wiki#all-updates)

I was hoping to setup

<https://docs.moreniche.com>

[](https://docs.moreniche.com)Would this be possible, at the moment I am getting a 404 Not Found Error.


Answers:
author: Steven F Behnke
body: You cannot use custom domains with Atlassian Cloud products. They have an open feature request here: <https://jira.atlassian.com/browse/CLOUD-6999>

You may use a redirect strategy instead, so that when typing docs.moreniche.com they are redirected to moreniche.atlassian.net.

comments: author: Merrill Oates DA Admin_Own
body: Its 2020 now, and Atlassian Cloud users are still forced to use a sub-domain, rather than our own company domain?


author: Nic Brough -Adaptavist-
body: Yes, although you can now change it a bit, with a support request (it remains with the .atlassian.net)

I expect this to change as Cloud is ramping up to support more enterprisey levels, it was definitely on the to-do list when I last spoke to an Atlassian about it.


author: Rafael Soghomonyan
body: Hello from 2021! Situation is the same. Seems need to find something better than atlassian now, as migrating hundreds of users will be not easy if we start here(((


author: Andre Voss
body: We write the 13.4.22 it is finally possible to use its own domain ?  
It is a poor testimony for this product if this was not implemented until today.


author: Nic Brough -Adaptavist-
body: No change yet.


author: Armando Carratala
body: Do you know if this feature is included in the roadmap of the services? And when could be available?

The first mention was \>6 years ago.


author: Nic Brough -Adaptavist-
body: Cloud-6999 is a lot older than that! Follow that for updates (and jokes...)


author: Nico
body: Greeting from 2023. I am from the future and can tell you its still not possible


author: Helen Gosper
body: Has anyone used Scroll Viewport for Cloud? Its marketing blurb says 'Integrate your site into your larger online presence with custom domains'.

comments: author: Sven Schatter _K15t_
body: Hi Helen,

I'm Sven and I'm part of the team working on Scroll Viewport. Do you have any specific questions about custom domains in Scroll Viewport I can help you with?

If you want to learn how you can set up a custom domain for your Scroll Viewport help center, check out our documentation: <https://help-cloud.k15t.com/scroll-viewport/connect-a-custom-domain>

As you may notice, our own documentation is built on Scroll Viewport and running on a custom domain (help-cloud.k15t.com) as well. :)

Cheers,  
Sven


author: Greg Johnson
body: It's 2022. No chance of custom domains yet?

comments: author: Nic Brough -Adaptavist-
body: It's got a small step further:

People on the more expensive options than "free" and "starter" can now edit their own \<something\>.atlassian.net in their site Admin settings. But it still has to be \<something\>.atlassian.net

Atlassian has said Cloud-6999 is now targetted for Q2 2023, but with incremental changes happening as they build towards a proper implementation (the one above is a small step forward from the list).


author: ??????? ????????
body: any news about this topick guys? i have same issue.

comments: author: Nic Brough -Adaptavist-
body: Steven's answer is still correct at this time.


author: ??????? ????????
body: then only one way to use own cname - using server version right?


author: Nic Brough -Adaptavist-
body: Correct, yes. You need to run Server on something that you control the cname for. (Or get a hosting company to run Server for you)


author: ??????? ????????
body: nice) we everytime find some of ways)


Tags: cloud

cname