youngmon/atlassian-qna huggingface dataset:
Companion App issues with Confluence Server 7.5.1
Asked by Rosalind BANWELL:

Hi all,

I've read about issues up to 7.2, but has anyone had issues with the 7.5.1 version? We are currently testing on our development server. it took several goes for me to get the Companion App working and other testers have not had success at all.

In my case I can edit files however I still get the message "If nothing happens, [download the Atlassian Companion app](https://docs.atlassian.com/confluence/docs-75/Edit+Files) and try again.".

For other users it is not opening the associated apps at all, but most users seem to have managed to install the app...

Is there a step I'm missing somewhere?

Thanks for your help!

Rosalind


Answers:
author: Alex K
body: Hi [@Rosalind BANWELL](/t5/user/viewprofilepage/user-id/641107) ,

Is your development server using a self-signed certificate? Companion can fail silently in this case.

The message you are seeing in Confluence indicates that Companion is not able to communicate back with Confluence to notify it that the file has been launched. You said that you were eventually able to get it to work, are you able to upload the file back to Confluence?

comments: author: Rosalind BANWELL
body: Hi Alex,

Thanks for replying. After reading the other articles I was wondering if it could be linked to certificates... not even self-signed at the moment, as far as I can tell!

Yes, it works fine for me after a few goes... and I don't know why that is! Perhaps as I already have the Companion App running...

I just don't feel confident about upgrading the server if others are going to run into issues, but if it's the certificate, then we should have not issues with the production version.


author: Alex K
body: Hi [@Rosalind BANWELL](/t5/user/viewprofilepage/user-id/641107) ,

Editing on Confluence with Companion should work even if Companion is not already running. May I check, which version of Companion are you using? Also, which installer did you use (MSI, EXE, DMG)?

If you are worried about the production upgrade, I would suggest raising a [support request](https://support.atlassian.com/contact/) and include the Companion log file (right click Companion tray icon -\> View Logs) from when the edit fails. We should be able to troubleshoot further with the extra logging.
How to create jira table with additional columns for info
Asked by Rohit Dayal:

Hi,

So I wanted to add a jira table into my page along with some additional columns which are not part of the jira. These columns will be used to track some additional data. I could find how to insert a jira table. But I am unable to figure out how to have a regular table and a jira table exist side by side so that I can create my own additional columns. Any solution/workaround will be appreciated.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Rohit Dayal](/t5/user/viewprofilepage/user-id/2183522) ,

We can recommend to use our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

If you need to add more information to the Jira Issues macro (for example, to the pivots based on your jira issues or smth), you can create additional native Confluence table and merge the two tables with the help of the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro (the Lookup tables preset).

![Lookup preset.png](https://community.atlassian.com/t5/image/serverpage/image-id/106896i1A249B8632C8B9C6/image-size/large?v=v2&px=999 "Lookup preset.png")

As your hosting is Cloud, you'll need to use the [Table Toolbox](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro) macro to nest several macros. Other steps will be similar to the use cases in our documentation.


author: Diego
body: Hello there [@Rohit Dayal](/t5/user/viewprofilepage/user-id/2183522) !

As I understand, you need to display a set of Jira issues within your Confluence pages but also needs to display specific data that is not part of the Jira ticket itself.

When you say that "I could find how to insert a jira table", what do you mean? Did you use the Jira Issues macro for this purpose or did you manually create a table with Jira content?

Here is our documentation on the Jira Issues macro:
> * [++***\[Confluence Cloud\] Insert the Jira Issues macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)

Also, a few other questions about how you want to display this content:
> 1. *How are you displaying the Jira issues in your page?*
> 2. *Would it be possible for you to use Custom Fields in Jira itself so the values can be fetched inside the Jira Issues macro?*
> 3. *Are you comparing the data from both tables (Jira and Confluence) or do you need them to behave as a single table?*

Let us hear from you!


Tags: cloud
Jira Issues macro : display options aren't saved
Asked by Stijn Beeckmans:

Hi

When I add a JIRA issue/filter in my Confluence page, I'm not able to change the 'display options'. Whatever I'm trying (changing to "total issue count" or removing columns), the default layout is still displayed.

Does anybody know how this can be fixed?

Thanks!


Answers:
author: Florian
body: Yeah, it's a bit buggy. To change the Query-String you have to validate it by pushing the refresh button. When the query is considered to be valid you can then change the options and save. Usually this works for me. If you do not keep the right order of steps it does not save your settings.

comments: author: Stijn Beeckmans
body: Yeah, sometimes it works...

Atlassian, please fix this one...


Tags: cloud
URL encoding issue
Asked by MS Anjum:

Hello there,

We have recently purchased and deployed **Confluence 7.6.0** on our server. The main issue I am facing at the moment is that all those confluence pages that are either auto-generated while creating a new space or manually created, and contain a space in their names are not being accessed.

When I create a page with some spaces in its name, and click the **Publish** button. I receive some error message, but the page is created at backend and shown under the space tree. The page URL contains + for each space, and when I click the link to access the page, I get the **404 error** message though the page exists.

If I manually replace the **+** in the URL with **%20**, the page gets accessible. Can you help as how can I fix this URL encoding issue in our page URLs, so that we don't need to manually edit them for accessing?

A prompt response on this would be highly appreciated.

Salman


Answers:
author: Pavel Potcheptsov
body: What's your web server?

Nginx, Apache or you have default setup with Confluence handling connections on port 8090?

In case of IIS see here: <https://confluence.atlassian.com/jirakb/urls-that-containing-a-plus-symbol-can-t-be-displayed-370704515.html>

comments: author: MS Anjum
body: Thanks Pavel for sharing the related link. It worked for us.

On second thought, won't you think allowing double escaping on IIS server is a big security hazard for the documentation site?


Tags: confluence-server

encoding

server

url
PostgreSQL 11
Asked by martenlehmann:

Crowd and Jira already support PostgreSQL 11 on Linux, Confluence does not _yet_.

What is the roadmap on an updated Confluence version supporting PostgreSQL 11 as well? I don't need a link to the supported platforms page, I need to know whether it's rather one month or one year to wait for the support.


Answers:
author: Alexis Robert
body: Hi [@martenlehmann](/t5/user/viewprofilepage/user-id/538377) ,

there is no official timeframe for PostgreSQL 11 compatibility for Confluence, however you can watch the following ticket to get notifications when Atlassian will update it : <https://jira.atlassian.com/browse/CONFSERVER-57432>

Let me know if this helps,

--Alexis

comments: author: martenlehmann
body: No, it does not help.

I don't need an official timeframe, I need an insight from the product management of Confluence what prevents them from supporting PostgreSQL 11, which isn't even the latest version (released in October 2017, version 12 already available and version 13 coming next quarter). As I mentioned: Other products of Atlassian already support 11.

The ticket you referred to is two years old btw. and still doesn't have an assignee.
create a space
Asked by Bahman Sharzad:

I have a confluence (7.4) on ubuntu 20

User has not permission to create a space.

What is wrong?

even admin not permission to create space. create is not available.

i write space name and space key but create is not possible is gryede out.


Answers:
author: Nic Brough -Adaptavist-
body: They don't have the permission. It is what it says.

Take a look in global permissions for the groups who have "create space". You'll find your user is not in any of them.

comments: author: Bahman Sharzad
body: group in what ubuntu group or confluence group?

i create a ldap group and call it wiki. and all is in this group.

i have had permission.

i can see in file system directory ../wiki has 700 and owner is confluence.

and /var/atlassian has the same permission.


author: Nic Brough -Adaptavist-
body: The operating system users and groups have nothing to do with the users groups Confluence use in its user system (they may have some commonality if you are drawing them all from the same user directory)

What groups are named in the global permission "can create space"?


author: Bahman Sharzad
body: in confluence app found group and gave permission. But i don't understand i make it

did for a days ago, and after reboot i need to do it.!

it's ok now.


author: Bahman Sharzad
body: even admin not permission to create space. create is not available.

i write space name and space key but create is not possible is gryede out.
show the content of an attachment in the page itself. How can I do this?
Asked by Frank N?gele:

I have some charts which are created with python scripts and uploaded to Confluence as attachments.

On a confluence page I want to show the content of the uploaded .PNG file, so that the defect chart is shown directly on a confluence page, not only after opening the attachement.

How can I do this?


Answers:
author: Thomas Bowskill
body: Hi [@Frank N?gele](/t5/user/viewprofilepage/user-id/3755782)

If I understand correctly, you simply want to display the image on the page without the need to click on attachments?

Easy to do -- [you'll want to read the Display Files and Images guide](https://confluence.atlassian.com/doc/display-files-and-images-245827130.html).

Hope that helps!

comments: author: Frank N?gele
body: Hello Thomas,

i guess i thought a little bit to complex.

Your suggestion works.

I?ve have one more question. Is this import of the picture a one time import, or will this also change, as soon as I?ll upload a new version into the same attachement?

So the picutres I want to show are defect charts, which will be updated once a week.


author: Thomas Bowskill
body: Hi [@Frank N?gele](/t5/user/viewprofilepage/user-id/3755782)

Glad the first bit works :)

In terms of attachments -- if you upload one with the *same name*, Confluence will version it and the updated picture will show. So with your import, ensure you keep the titles the same, and then Confluence will swap out the displayed image with the most recent version.

(You can play with this concept manually by uploading a file, modifying it and re-uploading it. In the attachments you will see something like the below)

![imageversionex.png](https://community.atlassian.com/t5/image/serverpage/image-id/106981i94B81B40AE62C572/image-size/large?v=v2&px=999 "imageversionex.png")


author: Frank N?gele
body: Thank you very much. Thats exactly what I was looking for!!


Tags: attachment

confluence-server

server
Atlassian Companion Quick Start Icon and Welcome Screen
Asked by J?rgen Buchinger:

Hi there.

We are currently in the Golive preparations for Atlassian Confluence and will use Atlassian Companion for editing office documents.

Companion will be automatically installed on a few hundred clients via software deployment without the users noticing anything.

Is it possible to specify parameters during the msi installation to hide the welcome screen and the quick start icon?

Greeting, J?rgen


Answers:
author: Alex K
body: Hi [@J?rgen Buchinger](/t5/user/viewprofilepage/user-id/3567789) ,

It is currently not an option to change this behaviour.

I have created two suggestions based on this feedback, please vote on them to increase visibility and the chance for them to be roadmapped:

Welcome dialog: <https://jira.atlassian.com/browse/CONFSERVER-60185>  
Quick start icon: <https://jira.atlassian.com/browse/CONFSERVER-60186>

<br />

Regards,  
Alex (Atlassian Developer)


Tags: atlassian-companion

confluence-server

server
Recently Updated Dashboard macro not working
Asked by Afrodite Hadjicharalambous:

I created a new page and added the Recently Updated Dashboard macro. But some of my team members are getting the error: "Error rendering macro 'recently-updated-dashboard': null".

We tried:

* Clear all data of confluence
* Incognito mode
* Clear cache and history
* Re log in on Confluence

Please advise how to solve this, thank you.


Answers:
author: Ben Polfliet
body: Same issue here.  

```
$helper.renderConfluenceMacro("{recently-updated-dashboard:showProfilePic=true}")
```

Returns "Error rendering macro 'recently-updated-dashboard': null" for some users only.  

Any updates on this?


Tags: cloud
How to place a link on a Confluence page to OneNote?
Asked by Anna O.:

Hi dear community,

we already use links in Confluence to link e. g. to our drives.

Now I was asked if you can link to OneNotes as well. I have tested it and the following messege appears:

ERR_FILE_NOT_FOUND

Do you have any ideas if this is possible?

Thanks in advance, Anna


Answers:
author: Vero Rivas
body: Hi [@Anna O.](/t5/user/viewprofilepage/user-id/3879486)

Look this posts, maybe can help you

[https://marketplace.atlassian.com/apps/1221371/ms-onenote-importer-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1221371/ms-onenote-importer-for-confluence?tab=overview&hosting=cloud)

<https://community.atlassian.com/t5/Confluence-questions/Hyperlink-file-onenote-callto/qaq-p/1254858>

<https://zapier.com/apps/confluence/integrations/onenote>

Cheers


Tags: confluence-server

link

server
Formatting pie charts from Charts Macro
Asked by Lois Jewell:

When using the Charts Macro, I've found that Pie Charts are produced with a lot of whitespace top and bottom. I've adjusted the size settings in an attempt to compensate, but I've found that the chart itself will never fill the full height of the space available.

![chart height.png](/t5/image/serverpage/image-id/106852i59206D573483CCB8/image-dimensions/515x314?v=v2 "chart height.png")

In this example, the chart does not have any height/width settings and so should fill the available space. What I would really like is to remove the space marked by the red boxes without shrinking the size of the graphic itself? Is there a way of making this happen?

In the current format, it looks ok on screen (if a bit lost floating in a sea of white), but when exporting to PDF, it will often force a page break so you end up with a whole white page plus a small pie chart on an otherwise empty page.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Lois Jewell](/t5/user/viewprofilepage/user-id/4052459) ,

The Charts from Table macro works as a standard Confluence macro, so free space and export bugs will be similar to the out-of-the-box Chart macro.

Please, raise your [support ticket](https://jsd.stiltsoft.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2) and attach your Page Storage Format (right corner of your page -\> menu "..." -\> View Storage Format). We'll recreate the page and try to help you with the case.


Tags: confluence-server

server
Single PDF export customisation
Asked by Melanie:

Is it possible to add a logo to the top right hand corner of my pdf export and page numbers down the bottom ?


Answers:
author: Kurt Klinner
body: [@Melanie](/t5/user/viewprofilepage/user-id/4052427)

Hi Melanie

welcome to the Atlassian Community

The pdf export built-in into confluence has some options to modify the exported pdf, see

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

for details. If you need more sophisticated customization options i would look into the Scroll PDF Export App from K15T [https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server&tab=overview)

Hope that helps

Cheers

Kurt


Tags: cloud
Linking Confluence Cloud site to Trello board (Confluence for Cloud Power Up)
Asked by Martijn M:

Hi,

So I'm looking to link a Trello board to our Confluence site to use a tool for managing page update requests etc.

I added the Confluence for Cloud power up. When trying to add a page link, it requires me to authorize my site by entering the link to my site. When I go to my site's homepage, the URL is **https://(mysite).atlassian.net/wiki/home** . However, when trying to connect to Confluence, the power up generates a "*This is not a valid Confluence Cloud URL*". As a note, I am the Site Owner and Admin.

![error.png](https://community.atlassian.com/t5/image/serverpage/image-id/106858iF92BB0F314FC3590/image-size/large?v=v2&px=999 "error.png")

I should also note that whenever I click Authorize, a separate window flashes for a split second before showing me that message.

I've also tried variants of the URL, but none of them worked. I get the same error.

**https://(mysite).atlassian.net/**

**https://(mysite).atlassian.net**

Can anyone help me out?

Thanks!


Answers:
author: Martijn M
body: Eventually, my coworker tried and it worked for him. He attached a link to a page in a card. When I clicked it, it opened the Authorization window, after which I could link Trello to Confluence and use the Power up.

However, when trying to recreate the process through the Power up itself, it would give me the same invalid Confluence URL error.


author: Mike Duncombe
body: Also, my URL doesn't require the "/home" at the end.


author: Mike Duncombe
body: Hi Martin, I've stumbled on the answer (or at least, an answer).

Start from Confluence, select the nine little dots in the top left, which pulls down "switch to..." menu, select Trello, navigate to the board and card you want to connect to confluence, then do what you're doing. Then the process works as advertised.

Worked for me, hope it works for you.

Mike

comments: author: Martijn M
body: nothing seems to work. I cleared my browser cache, cookies, enabled popups etc. Tried different browsers. Tried from within Trello and Confluence, same error.


author: Mike Duncombe
body: I have a similar problem - except my URL doesn't end with "atlassian.net" it ends with "jira.com".


Tags: cloud

trello
User Activity Report for Space Administrator
Asked by tbellmr:

I am not a Site Admin and can not purchase any new macros. What I do want is the ability to use CQL or other to query the last time users logged in to Confluence. We do have Script Runner (never used it and not sure I can - is is restricted to site admins?). I have seen other postings that have the CQL code but what is not clear is how I run that code.

Is that done via an ODBC connection, REST API, or ???. No idea since I have never done anything like that in Confluence. I just rolled out my space to 70 users and would like to know how many have used it. I do know that one user had issues getting in but no clue if anyone else even tried.


Answers:
author: tbellmr
body: So is it even possible for a Space admin to get the user stats I desire? Looks like Script Runner only has pre-packaged scripts available for use and none do what I want.


Tags: confluence-server

scriptrunner

server
Legacy editor takes forever to load (intermittently)
Asked by Maurice Pasman:

I know Confluence Cloud has a bit of a reputation when it comes to performance, but I have always found it at least workable.

Since a few weeks however, I encounter that on some occasions, the editor takes forever to load. I am using the old editor on all my content, as I maintain a commercial product that also has to work on Server. Usually in the morning it is OK, in the afternoon it starts becoming flaky.

In all cases, a simple refresh is enough to persuade the editor to load. So my routine has become to press E - wait for it - F5 - wait for it - start editing.

So far support is very friendly but useless, as they state they "cannot reproduce it". I have created HAR files as per request, but according to those, everything is OK. Even though I am still sitting here looking at a white screen with a "loading" circle in the middle.

I am in Europe, if that matters. I know it's not limited to my instance or my local system, as I keep on getting this feedback from almost all my EU based clients, and I can also reproduce the problem on their sites, with different hardware.

Does anyone concur?


Answers:
author: Maurice Pasman
body: One hunch that I had myself, is that it actually bogs on determining if the page can be converted to the new editor or not (the thing that usually show on the left bottom - that I have been ignoring for almost two years now).


Tags: cloud
Unable to access Confluence server by url after upgrade
Asked by Miroslav Denkov:

Hello, after successfully upgrading from Confluence Server 6.13 to (latest till now) 7.6 I can no longer access Confluence server by url (http://atlassian/confluence). However, I can access it by ip - 192.168.1.3:8090

I'm leaving a screenshot of what I get when visiting http://atlassian/confluence

![Annotation 2020-08-16 130217.jpg](/t5/image/serverpage/image-id/106835iAAB25AEF5A9E22DA/image-size/large?v=v2&px=999 "Annotation 2020-08-16 130217.jpg")

When visiting ip:port (192.168.1.3:8090) I get fully working startpage for Confluence, no problems there. No changes have been made in the settings, the url is still the same, I'm providing screenshot for that too.

![asdasdfasdasdasdasdasdasd.jpg](/t5/image/serverpage/image-id/106836i78E6CF215900EEB9/image-size/large?v=v2&px=999 "asdasdfasdasdasdasdasdasd.jpg")


Answers:
author: Fadoua
body: [@Miroslav Denkov](/t5/user/viewprofilepage/user-id/3491594)

Did you check your server.xml file?

Please take a look at the logs and see what errors you are getting there.

Another question: you use http, any reason?

Share with us here once you hide any confidential information.

Best,

Fadoua

comments: author: Miroslav Denkov
body: Hello Fadoua, I actually forgot to make any changes to the server.xml file after the upgrade... I compared the old .xml and new .xml files, did some edit (proxy, ports, scheme, etc.) and it worked like a charm.

Thank you!


author: Fadoua
body: My pleasure [@Miroslav Denkov](/t5/user/viewprofilepage/user-id/3491594) ??!