youngmon/atlassian-qna huggingface dataset:
Degraded performance Trello since some days
Asked by Karel Van Camp:

Hi,  

In the last days i noticed degraded performance of the Trello app.  
This problem occurs on multiple devices and internet connection points.  

Symptoms:  
- very slow loading of some boards  
- opening trello links to cards can take minutes (in past consistenly \<2 s)  
- errors submitting data to server when writing updates on cards. Information gets lost and needs to be inputted again.  
f.e.   
![2022-02-02 14_27_42-IT for Data - Governance _ Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/181170iC1A1147A1AC2CEA3/image-size/large?v=v2&px=999 "2022-02-02 14_27_42-IT for Data - Governance _ Trello.png")  


Answers:
author: Karel Van Camp
body: They now noticed:  
<https://trello.status.atlassian.com/>  

[Trello is slow or unavailable](https://trello.status.atlassian.com/incidents/4jrclbm1kz1v)  
**Investigating** - Trello is currently slow or unavailable.  

Our engineering team is actively investigating this incident and working to bring Trello back up as quickly as possible.  

Users affected by this incident may notice that Trello is slow or completely unavailable in both the web and mobile apps.  

We will update this page as we have additional information.  
Feb 2, 08:34 EST


author: Karel Van Camp
body: \& Trello status page does not report any problems  
<https://trello.status.atlassian.com/>
Fixed card height
Asked by Leon Kennedy:

Is there a way to append any information (label, comment, number, anything) to a card, without having the card expand in size/height and stand out from all other cards that don't have any information in them?

I'd like to keep all the cards compact. Another solution would be adding some random information to a LOT of other cards only to have them expand, but that's a lot of effort and wouldn't look so nice either.


Answers:
author: Callum Carlile _Automation Consultants_
body: Hi [@Leon Kennedy](/t5/user/viewprofilepage/user-id/4738969) , welcome to the Community!

Unfortunately I do not believe that this is possible. If you are using Chrome to view your Trello boards, there are these extensions which may be useful to you:

* [Slim Lists for Trello](https://chrome.google.com/webstore/detail/slim-lists-for-trello/pjlejgbmijmafmobaofcgblpdbkaodod?utm_source=chrome-ntp-icon)
* [Trello Birds-eye](https://chrome.google.com/webstore/detail/trello-birds-eye/jddlcajmgfdpfnekdppnapoldfhabkeg?utm_source=chrome-ntp-icon)

Sorry this is not the answer you were lookig for, but I hope this helps still!
Trello button to url
Asked by patrick:

Is there a way to have a button (not a custom field) on a card that links to an external URL?


Answers:
author: Allen -Amazing PowerUps-
body: The Amazing Fields powerup (<https://trello.com/power-ups/60e068efb294647187bbe4f5>) allows you to create a field that requires a URL and then if you set it, the value shown will be a live URL you can click on.

Would that give you what you need?

comments: author: patrick
body: Not exactly, ideally it would be a button with a name that links to an external URL.


author: patrick
body: I now have the url as a clickable action item in a checklist, which will do for now. But a button would be cleaner.


author: milynnus
body: [@patrick](/t5/user/viewprofilepage/user-id/4699032)

Try using the http request. It can be found under "content" tab


author: patrick
body: This is to post, put or get not to open the url.


author: milynnus
body: [@patrick](/t5/user/viewprofilepage/user-id/4699032)

You are right. I mistake.   


author: petrit
body: any update on this? Creating a Board Button that OPENS an external Url?
Jira Trello Power Up User Access query
Asked by david.mundow:

I want to use the Jira Power Up in Trello to link Jira Tasks from an external Jira board managed by our sub-contractor with our own internal Trello board for the same project. I don't understand what access this may enable to our Trello board for users of the Jira board. Can anyone confirm that only existing Trello board members will have access to our internal Trello board if we connect it to the Jira Power Up? Thanks


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@david.mundow](/t5/user/viewprofilepage/user-id/4738907) ! Welcome to the community :) if your board is set to workspace visible, only your workspace members will be able to access it. If it's set to private, only the people you actively add to the board can see it. The only way external members can access the board and its contents is if the board is set to public, regardless of what integrations you have.   

The way the Jira power-up works is you would open a Trello card, and then search through existing Jira issues in order to attach an issue to the Trello card. So, let's say we attach issue#123. When Jira users are looking at issue#123, they'll see a Trello card attached within the issue. They should only see the Trello card name. You can click on the Trello card to access it, but if you're not a member of the board, you'll be denied access.   

If you want to be extra certain, you could try creating a test card in Trello, attach it to a Jira issue, and then instruct a Jira user that does not have access to the Trello board to try access the Trello card from within Jira. Or, you could just try opening Jira in an incognito browser and then try access the Trello card to see how it looks.


Tags: jira

power-up
How to get butler to send a private message on slack when they are mentioned in a checklist
Asked by Evangeline Sturges:

Hi, What would be the automation process for someone is tagged on a checklist, they receive a message somehow privately (on a private channel or from butler).

I've tried setting it up using a private channel on slack but butler cant seem to find any private channels, cant invite an app into a private channel


Answers:
author: Evangeline Sturges
body: Have found a way - will share:

when someone is mentioned in a checklist on a card by anyone

post message "{username} tagged you in {triggercardlink}\\n\\n{mentiontext}"

to Slack channel "#trello-notif-{mentionedusername}" in workspace "workspace" as Butler

just made everyone a private trello notification channel - you have to manually add butler to the private channel

comments: author: Evangeline Sturges
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)


author: milynnus
body: [@Evangeline Sturges](/t5/user/viewprofilepage/user-id/4738534)

Thanks. Am I correct, this would be a private channel by user?


author: Evangeline Sturges
body: yep


author: milynnus
body: [@Evangeline Sturges](/t5/user/viewprofilepage/user-id/4738534)

You probably need to use the http request to an endpoint to do it for you.

This is the output of a simple endpoint to write to a private channel. As you can see, you can name the bot and have your own logo. This uses a Slack module that is currently available on the platform that supports the endpoint.

![Screen Shot 2022-02-03 at 10.47.23 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/181313iB9F5385878D0D03C/image-size/large?v=v2&px=999 "Screen Shot 2022-02-03 at 10.47.23 AM.jpg")

comments: author: Evangeline Sturges
body: Thanks so much! Are you able to step me through it a bit more / is there an example online


author: Evangeline Sturges
body: No worries have found a way without


author: milynnus
body: [@Evangeline Sturges](/t5/user/viewprofilepage/user-id/4738534)

That's good. Can you share how it you implement it? I can learn something from it. Thanks


Tags: butler

slack
If I set up a butler button for a checklist, can I have it so other admins can also see my button?
Asked by Lilianne Jin:

I have saved a checklist in butler for automation. But it looks like only I can add it to other cards. How can I have other admins see the button and be able to use it?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Lilianne Jin](/t5/user/viewprofilepage/user-id/4605276) ! Try sharing the button command with your workspace like so:  

![Share card button.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/181080i4399F7A595925792/image-size/large?v=v2&px=999 "Share card button.PNG")  
This will be shared with all workspace users though, not just admins.
Change all tiles to today's date
Asked by Sharnee:

Hey There,

We have a trello board that works for our daily processes which we set all to complete during the work day.

When we come in the next business day, we need to change all the tiles manually to todays date.

Is there an automation that will change the due date of all the tiles on a board to today's date?

Many thanks

Sharnee


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Sharnee](/t5/user/viewprofilepage/user-id/4699846) ! Welcome to the community :) you should be able to achieve this with automation using a [due date command](https://help.trello.com/article/1318-creating-and-managing-butler-commands#:~:text=To%20create%20the%20command%2C%20you%20need%20to%20select%20a%20due,open%20the%20Due%20Date%20tab.&text=the%20Butler%20directory-,Select%20the%20Automation%20button%20at%20the%20top%20of%20your,or%20from%20the%20board%20menu.). Try something along the lines of:  

```
1 days after a card is due at 12:01 am, move the due date by 1 days
```

comments: author: Sharnee
body: Thanks so much!

we currently have 3 sections on the trello board.

Section 1 has to be completed by 12:30pm.

Section 2 has to be completed by 3:30pm

Section 3 has to be completed by 4:30pm.

So all day long we will complete all tiles on that board with the day set to today and the times set accordingly.

Then tomorrow, we have to change all the dates.

Will that logic still apply above?

How would that work given we have time specific due dates.

Thanks again, appreciate you for taking the time to respond.


author: Hannah Humbert - Simpla Workflows
body: Yes, it should work just fine! So the time mentioned in the command is the time the automation will trigger. So, let's say it's now Feb 2nd 12:01 am. The automation should do the following:  

Card 1: Feb 1st 12:30 pm --\> Feb 2nd 12:30 pm  
Card 2: Feb 1st 3:30 pm --\> Feb 2nd 3:30 pm   
...and so on.  

You can test it out on a test board if you want to see how it'll look! Set the trigger time to be a few minutes after you create the rule so you don't have to wait to midnight ;)
Can I upgrade an installed teamgantt power-up to the Advanced free trial?
Asked by T. Dorsey Harrington:

I would like to pursue some of the advanced features of teamgannt, but it appears that my free plan won't allow me to do that. When I attempt to sign up for the Advanced trial, my e-mail address is "already known" and rejected.

I'm not trying to cheat anyone here, just that it would be better if I can demonstrate the teamgantt advanced features on a real (but small) project to get buy-in from my team before I'm willing to authorize a purchase for ten users.

Although I've spent considerable time setting up the project already, I'm OK if I have to completely delete that work in order to start over under the Advanced plan. I'm pretty sure that I'm missing something here, but I don't know what.


Answers:
author: Vishaal S
body: Hello Thomas,

TeamGantt is a third-party powerup, not built or maintained by Trello/ Atlassian, so their team will be able to dig into that message and work through enabling Advanced plans Trial for you.

You can reach out directly to TeamGantt here:

[support@teamgantt.com^![](https://getsupport.atlassian.com/images/icons/mail_small.gif)^](mailto:support@teamgantt.com)

Let us know if you have any other questions, and have a great rest of your day.


Tags: gantt
Do I need Trello Premium and teamgannt advanced?
Asked by T. Dorsey Harrington:

My company has been using Trello for years with a pretty basic account (don't know which), and I'd like to take advantage of all features in teamgannt. However, I'm confused between Trello Premium and teamgantt Advanced.

I added the teamgantt power-up and quickly found that most of what I'm looking to use for project management is only available in teamgantt's Advanced plan. Is that separate and apart from Trello Premium and do I need one to get the other?

Thanks for your help. I didn't find anything specific to this question after searching for "teamgannt" or I wouldn't be asking.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@T. Dorsey Harrington](/t5/user/viewprofilepage/user-id/566985) ! You don't need to have a Premium account to get the Teangantt Advanced plan. Teamgantt is a paid power-up, and like most (maybe all?) paid power-ups, it's a 3rd-party app and is not affiliated with Trello. So you could have a free Trello plan, Standard, or Premium and it wouldn't make a difference either way.


Tags: gantt
Where do we access and manage our business upgrade?
Asked by Jane Merten:

We paid for a year of business upgrade, and we want to make sure it doesn't auto renew. How do we access this? We've looked and looked and can't find it anywhere. Thank you.


Answers:
author: Michael Pryor
body: If you go to Trello.com and log in on the left hand side of the page under your workspace name it should say "Billing".

comments: author: Jane Merten
body: Thank you so much! Super helpful. Have a great day!


Tags: upgrade
What are the main differences between Trello Free version and Trello Standard/Premium
Asked by Paul Shkolnik:

Can guests be added on free accounts? Is there a limit to the amount of members/guests on a free account? What are the limitations of the free account?


Answers:
author: Vero Rivas
body: Hi [@Paul Shkolnik](/t5/user/viewprofilepage/user-id/4737933)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Free-Version/qaq-p/1777549>

<https://community.atlassian.com/t5/Trello-questions/Trello-Free-to-Premium/qaq-p/1799358>

<https://help.trello.com/article/1328-which-trello-plan-is-best-for-me>

Cheers


author: Raegan Fordemwalt
body: One of the best things about the upgraded versions of Trello are the extra allowances with automations! Check out [this](https://help.trello.com/article/1198-an-intro-to-butler#:~:text=Butler%20is%20Trello's%20built%2Din,tasks%20and%20workflows%20on%20boards.&text=You%20can%20use%20Butler%20to,with%20everyone%20in%20your%20team.) link if you feel like automating your tasks will improve your Trello experience. [This](https://help.trello.com/article/1181-butler-features-and-quotas) link dives into how automating Trello is affected by what version you have.
How do I display checklist due dates on a calendar?
Asked by Ben Watson:

It seems like you use to be able to display checklist due dates on the calendar view. Is this still available, and am I missing a setting somewhere?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Ben Watson](/t5/user/viewprofilepage/user-id/4731219) ! Welcome to the community :) I just had a quick look at my board and I can still see checklist items that have due dates on my calendar. This is how it looks:  

![Checklist calendar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/181084iCEB40058FCE8BE1C/image-size/large?v=v2&px=999 "Checklist calendar.PNG")  

The screenshot is of Trello's native calendar view, but you also have the Calendar Power UP which displays check-items in the same way. Which calendar are you using?

comments: author: Ben Watson
body: That's weird! I don't have that on my native calendar.


author: Hannah Humbert - Simpla Workflows
body: Weird...can you try creating a test checklist item and set the due date for that item to Feb 2nd 2022 for example, and just see if that new item appears on the calendar? Maybe also try from an incognito browser to see if that makes a difference?


author: Ben Watson
body: Yes I did that, but I only see the due dates, not the checklist due dates.

![Cal.png](https://community.atlassian.com/t5/image/serverpage/image-id/181203i0492552F2FF5767B/image-size/large?v=v2&px=999 "Cal.png")

The Test Card above has 2 checklist due dates that do not appear one on 17th and one on 18th


author: Ben Watson
body: Ah. I found the issue. I am looking at a workspace view calendar, not the overall board view.

I would think the option to see those due dates should be available on the workspace view too. I cant believe they don't have that as an option.

Sorry to bother you all with that. Thank you very much for your help.


author: Hannah Humbert - Simpla Workflows
body: [@Ben Watson](/t5/user/viewprofilepage/user-id/4731219) oh nice! Glad you managed to figure that one out. Yes, it's expected to not see checklist items on the workspace calendar. However, the workspace calendar is super new (I think like a couple weeks?), so they'll most likely be adding improvements based on how people use it/feedback. I can see there's something on their [roadmap around "views improvement"](https://www.atlassian.com/roadmap/cloud?status=inTheWorks&) perhaps workspace calendar views are in scope. I'd reach out to [Trello directly](https://trello.com/contact#/) to see if that's the case!


Tags: checklist

due-date
Coment?rio exclu?do por acidente
Asked by Dionathan:

Exclu? um coment?rio muito importante por acidente. Existe alguma forma de recuper?-lo?


Answers:
author: Brittany Joiner
body: [@Dionathan](/t5/user/viewprofilepage/user-id/4737705) if you have Backups for Trello power-up on your board, then you can "rewind" your board back to a previous state, but unfortunately if you don't have that, then I don't believe there is a way to do it.
Custom Fields on certain cards
Asked by sassostefano:

When I define Custom Fields, they appear on all cards. Is there a way to limit them to certain cards? Or do I need another Power-Up for this?


Answers:
author: Allen -Amazing PowerUps-
body: The Amazing Fields power up allows you to do this. (<https://trello.com/power-ups/60e068efb294647187bbe4f5>) It also allows you to configure different user rights about who can edit the fields along with extensive support for styling field values.

It doesn't have the full power of custom fields for automation, but it can work pretty well a lot of use cases.

comments: author: sassostefano
body: [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) This was super helpful! Thank you a lot!


author: Brittany Joiner
body: [@sassostefano](/t5/user/viewprofilepage/user-id/4737573) unfortunately i believe it will appear on all the cards. You can toggle if you want it to show on the front of cards or not, but whatever you set will apply to all cards. Although i haven't played with it much, it looks like you can set which fields appear on which cards with the Amazing Fields Power-Up: <https://trello.com/power-ups/60e068efb294647187bbe4f5>

comments: author: sassostefano
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) thank you for your answer! do you maybe have another idea how to create text fields on single cards?


author: Brittany Joiner
body: [@sassostefano](/t5/user/viewprofilepage/user-id/4737573) looks like the amazing field power up!


Tags: custom-field
How to make a Target into a list
Asked by Peluksaveee:

Quiero transformar una tarjeta en una lista


Answers:
author: Brittany Joiner
body: [@Peluksaveee](/t5/user/viewprofilepage/user-id/4737485) i don't think there's a button to do it, but if you just copy the card title and paste it in the an open list spot, that should work
What are the best practices for managing perpetual tasks in Trello?
Asked by Will Bralick:

I have tasks that need to be performed daily. I have established time boxes for them and can track them as issue type Perpetual Task in Jira.

I would like them to have visibility in Trello, too, but I don't want them cluttering up the "Doing WIP." Are all such tasks best managed in their own list on the main board or on their own board in a style similar to [this article](https://community.atlassian.com/t5/Trello-articles/Mindless-tasks-made-easy-with-Trello-Butler-and-Siri-Shortcuts/ba-p/1413483)?

There seems to be little information available about managing ongoing (perpetual) tasks with agile/kanban techniques.


Answers:
author: Felix
body: I wrote an article on how I track my home maintenance tasks in Trello: <https://community.atlassian.com/t5/Trello-articles/Using-Trello-Butler-to-track-home-maintenance-tasks/ba-p/1622658>

They're perpetual, but (mostly) not daily - might still serve as inspiration for a setup that serves your needs in Trello!

comments: author: Will Bralick
body: Thanks, Felix!


author: Brittany Joiner
body: [@Will Bralick](/t5/user/viewprofilepage/user-id/4501049) I use Butler to create a card each day that shows up and has a due date of 11:59 that day. And then I have another rule that moves cards to a "done" list the moment they're due. I find this to be helpful for recurring tasks without cluttering up a bunch of cards in the same list.

Also check out ideas on how Alicia manages this in her article- she has a cool way of making sure they only pop up if shes completed something: <https://community.atlassian.com/t5/Trello-articles/Trello-Holiday-Calendar-Day-10-How-I-control-my-monthly/ba-p/1878220>

comments: author: Will Bralick
body: Thanks, Brittany!


Tags: task
How do we set up & use "collections" in Trello?
Asked by Jeilin Lavarta:

I have biz class and I would like to filter my board's creations collection. I do not see the options on my side.


Answers:
author: Jack Brickey
body: Assuming you have Premium this article might help - [creating-collections-for-premium-workspaces](https://help.trello.com/article/1004-creating-collections-for-premium-workspaces)
Is there an .msi file for Trello?
Asked by rupert.shepherd:

Our organisation would like to rollout Trello to users, but will not do this using the app store.

Is there an .msi file for Trello available for them to deploy the application?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Not for Trello - you don't install or deploy it yourself. Trello is software as a service, you connect to it with a client (browser or dedicated application)

I assume you mean the Trello desktop application ( <https://help.trello.com/article/1095-trello-desktop-apps> ) There's no MSI I can find for it, just the marketplace installer. Best you can do is maybe install the app once and use the installation to create your own MSI from (but I don't know of any good reason not to just use the marketplace install)

comments: author: rupert.shepherd
body: Sorry, yes: the desktop client. For whatever reason, our organisation really wants to avoid the marketplace; hence the request. I'll feed back to them. Thanks!
How do you start a background process with pipline ssh-run?
Asked by ???:

I want to use ssh-run to restart my Spring project in remote server. My project is built into a .jar file and is uploaded to the server.

```
- pipe: atlassian/ssh-run:0.2.6
  variables:
    SSH_USER: $USER
    SERVER: $SERVER
    COMMAND: 'pkill -9 -f app.jar | nohup /(dir)/app.jar &'
```

I tried the command above. The pipeline result says it succeded, but the process was not working.

I searched and found someone saying that when 'nohup ... \&' command doesn't work, put 'sleep 1' command next to it. So I tried blow.

```
- pipe: atlassian/ssh-run:0.2.6
  variables:
    SSH_USER: $USER
    SERVER: $SERVER
    COMMAND: 'pkill -9 -f app.jar | nohup /(dir)/app.jar & sleep 1'
```

Now the service works. It successfully restarts the service every time I push the code.

But the problem is that the pipeline result says it 'failed'. Also, it sends me email every time which is very annoying. (I can't even disable it in setting)

So I want to know how people use pipeline ssh-run command to execute a file to run service in background.

Thank you.


Answers:
author: Halyna Berezovska
body: [@???](/t5/user/viewprofilepage/user-id/4153571) now when you figured out with your command, please share the logs where pipeline fails.

It will help us to discover the root cause.

If you have some sensitive info in logs, you may mask any string you'd not like to show up.

Thanks!


Tags: bitbucket-pipelines

cloud

ssh-run