Attatching a Form to a Task
Asked by scherdin:

Hey, im trying to create a Automation that copy's a attatched Form to a different Ticket.  
![2024-08-15 13_15_50-\[ITH-5117\] Test - Jira.png](/t5/image/serverpage/image-id/341965iFDA190736FEB4F52/image-size/large?v=v2&px=999 "2024-08-15 13_15_50-[ITH-5117] Test - Jira.png")![2024-08-15 13_16_19-Audit log - Automation - IT Hilfe - Jira.png](/t5/image/serverpage/image-id/341966i79891F3675AE887E/image-size/large?v=v2&px=999 "2024-08-15 13_16_19-Audit log - Automation - IT Hilfe - Jira.png")  
But for some reason, it just doesn't seem to work no matter what i do.  

Kind regards


Answers:
author: Marc - Devoteam
body: Hi [@scherdin](/t5/user/viewprofilepage/user-id/5355602)

I read the conversation.

There is a special edit action for forms, "Copy Forms".

Use this action.

comments: author: scherdin
body: Hello [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)  
I can't find the option, where can i find it?


author: Marc - Devoteam
body: Hi [@scherdin](/t5/user/viewprofilepage/user-id/5355602)

This is only for JSM related issues, as [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) mentioned.

I missed the point that you linked issue wil be in a non JSM project.


author: scherdin
body: Alright, thanks regardless.


author: Jack Brickey
body: Hi [@scherdin](/t5/user/viewprofilepage/user-id/5355602) , are you copying an attachment from one issue to another? Are you copying from the trigger issue? Can you share the Edit issue fields configuration?

comments: author: scherdin
body: Yeah sure, this is the edit issue field.  
![2024-08-15 13_47_32-Audit log - Automation - IT Hilfe - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/341969iAC84AA0738F5AB9E/image-size/large?v=v2&px=999 "2024-08-15 13_47_32-Audit log - Automation - IT Hilfe - Jira.png")


author: scherdin
body: Its also a dynamic form that we use for onboarding processes. Ive read something about them not being able to be copied but i may be mistaken.


author: Jack Brickey
body: Thanks. Are you sure the trigger issue has an attachment? What does the audit log show?


author: scherdin
body: The edit says, Issue edited successfully. But the form doesnt show up.


author: Jack Brickey
body: Dynamic form? Wait is this an actual ++attachment++ or is this JSM or JWM "Forms"?


author: scherdin
body: Im also trying to copy the form into a different project that is not a service project. Is that maybe the problem?


author: scherdin
body: Its a form that people can fill out for our onboarding process to send us the requirement. Unfortunately i dont know which one it is, but its just a simple form you can create inside of Jira.![2024-08-15 13_54_37-IT Hilfe - Forms - Service project - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/341970iBD7F79FB86BAC66D/image-size/large?v=v2&px=999 "2024-08-15 13_54_37-IT Hilfe - Forms - Service project - Jira.png")


author: Jack Brickey
body: I see, no that is not possible. It seems the Form is in a JSM project and Jira software does not support this feature today.


author: scherdin
body: Alright, thank you very much regardless.


Tags: attatchment

automation

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forms

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