youngmon/atlassian-qna huggingface dataset:
Showing completed due dates in Outlook calendr
Asked by Sara Mughrabi:

Hi community,

I have my Trello board synced to my Outlook calendar and can see my cards with due dates on there, but is there a way to see on the Outlook calendar when a due date has been checked off on a card in Trello?

I know this happens automatically in the calendar on Trello but it would be super helpful to see this "crossing out" in Outlook as well.

Thanks so much for your help!

Sara


Answers:
author: Iain Dooley
body: [@Sara Mughrabi](/t5/user/viewprofilepage/user-id/2674972) Marking a due date complete doesn't have any effect on the event in the calendar feed, so it won't show up in any calendar which is subscribed to that feed.

However, I'm unclear what you would like to see. Would you like to see the event disappear from the calendar? What's your motivation for seeing a change in the calendar event, based on whether or not a due date has been marked as complete in Trello?

comments: author: Sara Mughrabi
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks so much, that's very helpful!

I just wanted my Outlook calendar to reflect completed deadlines so that I can make sure at a glance that there aren't any lapsed deadlines or whether some upcoming deadlines have actually been completed early.


author: Iain Dooley
body: [@Sara Mughrabi](/t5/user/viewprofilepage/user-id/2674972) a calendar probably isn't the right tool for that -- there is no sense of something having been "completed" in a calendar. I guess you might use a label or something to indicate that, but seems to be a stretch.

Is there any reason why you're not just using the calendar power up a Trello board to show you that information?


Tags: ms-outlook
How do I remove or change / block a previous invite?
Asked by Brian Keaveny:

I have a former employee with a saved invite in a google chat. How do I ensure he can no longer use that invite, create an account and see our page?


Answers:
author: Iain Dooley
body: [@Brian Keaveny](/t5/user/viewprofilepage/user-id/2673037) just remove that member from any teams/boards. He'll still be able to create an account, but won't be able to see any of your boards.
calendar
Asked by Bianca Maher:

I am no longer able to access my calendar on trello. It tells me I can not view because I do not have access. I have always viewed it before. Anyone know why this would happen and how to fix it??


Answers:
author: Iain Dooley
body: [@Bianca Maher](/t5/user/viewprofilepage/user-id/2672345) the only "native" calendar view in Trello is the calendar power up which is provided by Trello. There are other power ups that provide calendar functionality in Trello such as Planyway.

Are you talking about viewing your calendar using a Power up? Where are you seeing the message that you can't view because you don't have access?

comments: author: Bianca Maher
body: Thank you for your reply. This is the message I am seeing:

Events from one or more calendars could not be shown here because you do not have the permission to view them.

I believe the link is to access a google calendar. It appears at the top of a blank google calendar that appears after I select the link.


author: Iain Dooley
body: [@Bianca Maher](/t5/user/viewprofilepage/user-id/2672345) do you by any chance use a free google calendar account with a non gmail address?

Reading the answers here:

<https://productforums.google.com/forum/#!topic/calendar/y2oJEa08s88>

I can see this comment:

*"PROBLEM SOLVED: The second someone clicks on the Gmail link, Google creates an email account for them and makes it their primary email. The address for their calendar changes to reflect this gmail address. This voids any imbeds and any subscriptions will not refresh. You will have to log into Google and get the new code for html, ics, xml, etc. I have no idea why Google is doing this or why they could not figure out the solution. The only posts to the multitude of user complaints were patronizing at best. Come on Google, you can do better than this!!!"*

If you set up a calendar under a free Google account but with a non-gmail domain, then you go to Gmail from that account, your email will be modified and that would change the URL of the calendar.
Automated e-mail to sender when issue is done or someone added comment
Asked by Margus Veer:

Hi,

I'm very green on Trello and I don't find solution how I can to some automation or which power-up to use. Seems that "butler" is most popular power-up for some automation, but right now this power-up not able to take new users.  
But my problem which seek a solution:

From mail support@yyxx.net going automatically "ticket" to Trello as new card, now I want to automatically when adding some comment or/and when I move the card to Done list, then system sends message to mail sender ( who is not team member, just sender X ) With commend that's done or with last comment or with all comments.   
That I should not send a separate email myself.

Thanx!


Answers:
author: Iain Dooley
body: [@Margus Veer](/t5/user/viewprofilepage/user-id/2671029) hey Margus, you might be interested in this integration I created which allows you to use Trello as a Gmail client:

<https://trello.com/integrations/#benkoboard>

This way, each conversation in Gmail has a corresponding card in Trello, and you can do something like:

@reply

Thanks for your email, we are working on the ticket now!


Tags: automation

email
Usar o Trello Off-line
Asked by genilson alves da silva alves:

Ol? pessoal, sou novo no Trello e gostaria de saber se h? a possibilidade de usar o Trello off line. Ou mesmo, de baixar os Quadros.

Desde j?, agrade?o !!


Answers:
author: carolyn french
body: Oi e bem vindo ? comunidade!

No Trello app, voc? pode entrar na diretoria, clicar nos tr?s pontos no canto superior direito da Board, selecionar "Configura??es da Board". Na parte inferior, voc? ver? uma caixa de sele??o para "Dispon?vel offline". Fa?a o mesmo para cada Board que voc? gostaria de usar offline.

Eu espero que isso ajude!

Caro


author: Nathalia Fernanda
body: Ol?, ainda est? dispon?vel para off-line?

N?o acho essa op??o, e est? dispon?vel tamb?m para notebook e computador? Ou somente celular

comments: author: carolyn french
body: [@Nathalia Fernanda](/t5/user/viewprofilepage/user-id/5531974) - Ainda vejo isso no meu aplicativo Trello no meu celular. N?o acho que funcione da mesma forma no seu navegador (computador).


author: Nathalia Fernanda
body: O meu s? aparece essas op??es ??

![4CFFF1BE-49F4-4352-BB7C-431F67A01EEE.png](https://community.atlassian.com/t5/image/serverpage/image-id/332767iBF4E12C7F4EB7D3D/image-size/large?v=v2&px=999 "4CFFF1BE-49F4-4352-BB7C-431F67A01EEE.png")![8C88BA61-26D0-4242-9812-67ACC987501E.png](https://community.atlassian.com/t5/image/serverpage/image-id/332768iF26842ABAADCDD81/image-size/large?v=v2&px=999 "8C88BA61-26D0-4242-9812-67ACC987501E.png")

Outra d?vida, tem a possibilidade de baixar um arquivo da ?rea de trabalho ou baixar o arquivo do quadro, e enviar esse arquivo para usar no Trello novamente e usar esse arquivo em off-line?


author: carolyn french
body: Estou no aplicativo Android e vejo "Dispon?vel off-line" abaixo de "Seguindo". Voc? tem um iPhone? Essa parece ser a diferen?a.

N?o tenho certeza sobre sua segunda pergunta. Recomendo que voc? poste como uma nova pergunta na Comunidade.
How is up next sorting the cards?
Asked by Peter Dalsgaard Poulsen:

Up Next shows cards that  
Cards that have due dates coming up or recently overdue  
Have active conversations that require your reply  
Have you added as a member, but haven't had any activity  
But how is this sorted. I can't find the logic


Answers:
author: Blair at Atlassian
body: Hey Peter,  

The Up Next section will first display any overdue cards that are assigned to you. Then, it will display a mix of cards that are due soon and assigned to you---so, cards that you've been added to---and cards that you've been mentioned on and haven't yet acted on.  

These cards are ordered by the difference between the current date and the card's date (due date, added date, or mention date). For example, a card that is due in 3 days will appear before a card you were added to a week ago, but after a card that you were mentioned on yesterday.

Finally, it will display any overdue and upcoming cards on boards that you've joined that are unassigned as a fail-safe so things don't slip through the cracks.  

Hope this helps!

comments: author: Peter Dalsgaard Poulsen
body: Thanks.
???????? ????????? Trello
Asked by ???? ???????:

???????????. ????????? Digital-????????. ????, ????? ??? ???? ?????? ? Trello. ????? ???-?? ?????? ????????? ? ?????????? ?????? ???????????


Answers:
author: Soumyadeep Mandal
body: Hi [@???? ???????](/t5/user/viewprofilepage/user-id/2669885) ,

You can start your learning from <https://trello.com/guide>
Trello Gold or Business class?
Asked by Sofia Granath:

Hi,

What should I choose for my purpose?

We are 5 people at my work and we have two agencies with around 3 people per agency. We all need to be able to upload big files (trailers, posters and stuff) and have the same kind of access on Trello, exept for the admin.  
**So should we use Trello Gold or Trello Business class for this team of people?**

Best,

Sofia


Answers:
author: Iain Dooley
body: [@Sofia Granath](/t5/user/viewprofilepage/user-id/2669660) If you choose Trello Gold, then each individual will need to upgrade and enter their own payment details. If you use Business Class then you apply it to a team, and any team member (or member of more than one board in a team) will get billed to this central account -- much easier to manage!

comments: author: Gabriel Zandperl
body: I work a lot with people of other organizations, If I use Business Class Trello and I invite several people of outside my company, would the functionalities of the boards work fine with the Business settings?. Does it make sense to have this type of solution when you work with many third parties employees?. I need more space to upload information and I want to use many power apps.


author: Carlos Mar?a Meira
body: I have the same question


author: RenoT
body: I have the same question...

And more on Team setup, since I noticed and sent email to Trello Support, the back was, Any Team you created you need pay for membership, please allow me to explain a bit in details,

If I have 2 department and I might need create 2 teams, and among this 2 team, some of them sharing information, some not, so some of them might be on both teams to view all departmental trello board (not sure whether I could set access for each board in team), the struggling i had is, those some of them on both team we need pay them twice since they are in both of teams. which means I need purchase twice membership for one user since he/she is in both team.

Why not if someone got his/her membership, he/she should be able to be invited to any time, and the overall team no need pay for another upgrade there.

In fact, I tested it and I need pay twice since I am in different team, one created by myself and the another one was created by my Colleague...
What are the techniques for controlling what happens when you drag a Trello card?
Asked by Tom Vanderlinden:

Dragging Trello cards duplicates instead of moving them. Why? How can I control this?

Am seeing that when I drag a card to another position within the board, rather than moving the card, it creates a duplicate of it when I drag it to the bottom of a list. If I drag it instead so some location within a list, rather than the cards moving out of the way to make room for it, the card become an attachment inside one of the cards.

This only happens when I am using Trello within the browser (Safari) on my desktop computer. When working within the Trello app on my iPad, I can drag cards and they simply move, they do not duplicate. I would prefer this behavior when working within the browser. How can I accomplish this?

Added gory details:

When I drag a card, a green plus sign appears over it, and text appears listing the label category of the card, a number, the title of the card, and then "Drop files to upload. Too many app...".


Answers:
author: Tom Vanderlinden
body: So in Safari I logged out of and then closed the Trello pages I had open. Then went to Preferences \> Privacy \> Manage Website Data, and then searched on "Trello". There were 5 different caches. I selected them all, then chose "Remove" and "Done".

Then went back to the Trello site and logged back in. Problem gone, can drag cards anywhere within a board, no issue.


author: Iain Dooley
body: [@Tom Vanderlinden](/t5/user/viewprofilepage/user-id/1433802) I've seen a few posts on here reporting weird behaviour in Safari recently. Can you try Chrome and see if you have the same issues? If not, it would be good to take a screencast for example with useloom.com and and email it to support@trello.com along with your OS and Safari version
Exporting to CSV file as a guest
Asked by lizzy.s@afm.org.au:

Hi,

We have Business Class and a guest on a board wants to be able to export a CSV.

Is this possible as a guest?

Thanks in advance,

Felicity


Answers:
author: Iain Dooley
body: [lizzy.s@afm.org.au](/t5/user/viewprofilepage/user-id/2600789) board obvservers can't do this, but a single board guest should be able to


author: Shawn Masters
body: Not possible as an Anon user of Jira. Restricted to Jira Users/Admins of the instance

comments: author: lizzy.s@afm.org.au
body: Thanks Shawn.

I made the guest a guest admin and they still can't export.

Our use case is:  

We own the board and a third party we work with updates the board based on their activities.

They want to be able to export to a spreadsheet but for privacy reasons we will not add them to our team.  

What about a Power Up?


Tags: export
Which trello package will we need?
Asked by Donna:

I am a consultant for a company and they would like to start using Trello. There are four staff members. The owner would like everyone to have their own a/c, but the accounts need to be under one company (ie, her company). She would like to be able to see everyone's boards and add to them where necessary.

Can we do this under the free one or will we need to pay a subscription.

Thank You. Donna


Answers:
author: Iain Dooley
body: [@Donna](/t5/user/viewprofilepage/user-id/2668232) there's no sense in which a Trello account belongs to a company except in Enterprise which needs more than 4 people.

The best way to approach this is to have them create Trello accounts with their company emails, which you can then easily regain control of when they leave.

Business Class offers some useful administrative controls in that regard. You can give it a try and downgrade if it doesn't do what you need over and above the free plan.

Basically what you'll do is create a Team in Trello, add members to it using their company email addresses, then upgrade that team to Business Class.

Just be aware that if you have multiple teams, each business class, with the same accounts members of those different teams, you'll pay more than once for the same accounts. Because Business Class offers the ability to split boards up into Collections (the most common reason people on the free version have multiple teams) you shouldn't need more than one team anyway.
Legal Issue
Asked by Chad Nicely:

Can somebody with the Trello team please respond back to me as we have a legal urgent issue that has not been resolved or if anybody has the email address of any of the executives please send me an email to: chad@chadnicely.com. The support desk has not been able to rectify the situation.


Answers:
author: Nic Brough -Adaptavist-
body: We're end-users here, you need to go via support to get help from Atlassian.


Tags: security
Calenders
Asked by Neil Dixon:

Hi there

I am new to Trello and have just added a calendar to one of my boards.

This is now linked to Outlook which is great.

I recommended someone to Trello and it has now unlocked another calendar from another board which is exactly what I need to operate with.

I just wanted to know will these calendars remain permanently or just on some type of time limit. Any ideas?

Thanks

Neil


Answers:
author: Iain Dooley
body: [@Neil Dixon](/t5/user/viewprofilepage/user-id/2665153) the calendar feature in Trello is a power up. You are allowed one free power up per board. You can have as many boards as you like.
Download Trello for remote desk top /server not possible in Microsoft store
Asked by Christian Krogstad:

Testing out Trello for the first time.

Microsoft Store require you to register the device you want to install on which is not possible since there is no device.

Any other way?


Answers:
author: Garrett
body: Hey [@Christian Krogstad](/t5/user/viewprofilepage/user-id/2665056)

Would you mind telling me what version of Windows Server you are trying to install the desktop app on please?

Are you able to download other apps from the Microsoft Store?
How to add a description to a new card from Slack
Asked by Eddy Gonzalez:

I have integrated Trello with Slack and wondered if it was possible to add a description when I'm adding a new card within Slack? I can't find any mention of a command that will do this.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Eddy Gonzalez](/t5/user/viewprofilepage/user-id/2664607) You can't directly add a description when you create a card. First you create the card, and then you can click on the link to open the card in Trello and then you can add a description.

comments: author: Otavio Oliveira
body: Still no workaround for card description directly from Slack? What if the person who creates the card from slack is not a member of the Trello board?


author: Ester Beltrami
body: Hello,   
I was intrested in this topic... Of course you can click on the link and add the description directly from trello... But: shuold be nice have another command for add the description directly from trello?? Like \`/trello commen \<your comment\>\`....  

<br />


Tags: slack
How to decide which type of notification to inform (by e-mail)?
Asked by progor:

Is there an option to manage notifications type I am inerested in?  

I don't want to get messages about "assignToCard" or "moveCard" or "changeTableName".  

But I'm very interested in getting e-mail messages about "commentInObservedCard" and "dateLateInCard".  

I'm using basic Trello, with Chrome extensions.


Answers:
author: Iain Dooley
body: [@progor](/t5/user/viewprofilepage/user-id/2664123) nope, it's all or nothing. I created this integration:

<https://trello.com/integrations/#/benkoboard>

which automatically unsubscribes you from any card you are added to, and creates linked cards in your personal board for cards you're added to or mentioned in.

That way you only get notified about being added, mentioned or removed. This means you need to tell people you work with that you won't see comments you're not tagged in, but that's kind of how the rest of the internet works anyway so it's not too tricky.

With this in place, Trello notifications actually become usable, where as what I've found in most cases is that Trello's notifications are so voluminous that people disable them and end up just using Slack for discussing things.


Tags: email

notification
how to add a certain number of members by default on the Trello cards (on each board)
Asked by Mansainfotech Developer:

Hello all,

I want to know how can I add a certain number of members by default on the Trello cards for each board. So that those members are already added on the card (for notification purpose) when I create a new card. And I want to pick a different set of members to be added to the cards on different boards.

Is it even possible? I am not sure what sort of privileges I have on Trello.

Thanks


Answers:
author: Iain Dooley
body: [@Mansainfotech Developer](/t5/user/viewprofilepage/user-id/1198626) in order to do this you will need to use the API. Are you already a Butler user? Butler would allow you to do this type of automation, however there are 2 draw backs:

1) They are currently integrating Butler into the core Trello product following acquisition so you can't create an account unless you're already a user and;

2) Butler is a power up now so needs to be enabled on each board individually

The Butler command to add members based on cards in a list could be something like:

when a card is created for each card in list "Default Members" find card with link "{triggercardlink}" and add member @{multipliercardname}

That would be the bot command, I haven't used the power up so I'm unsure if that translates.

The same code in Trellinator would be:

<https://gist.github.com/iaindooley/ae586af377bbe16a1ccc90b8008f14b9>

This could be installed as a global command so that you could enable this functionality on any board where Trellinator was a member by creating a Default Members list.

Trellinator setup instructions are here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Trello API search for cards with multi-word labels
Asked by Tom Pie??ansk?:

Hello Community,

I'd like to ask about Trello API search options and possibilities. (<https://developers.trello.com/reference#search-1>)

I'm trying to search for specific Trello Cards which have multiple labels - if I choose labels, which are one-word long ('One', 'Two',..) it works fine, however problem is when I try to search for cards which have multi-word labels (eg. 'All Clients', 'Something else',..). Passing multi-word label to search parameter causes the label to get truncated and only first word is used for search.

What I have tried so far:

* Search query - unfortunately when using 'label:All clients' search would be performed for label:All - which is not correct

Other option would be to parse ALL Trello Board labels and use the label ID(s) to search for cards which have attached label with specific label ID(s).

Technically it's possible to load ALL cards, and filter the results by labelId, but is there really no other option to accomplish such task with the Trello API?

Thanks for any insights!

Tom


Answers:
author: Iain Dooley
body: [@Tom Pie??ansk?](/t5/user/viewprofilepage/user-id/151784) If you want to do a multi word search you need to enclose the search term in double quotes eg.:

board:iaindooley label:"sales follow up"

comments: author: Tom Pie??ansk?
body: Thank you for the answer[@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112), I remember trying single quotes, which did not work. Double quotes work like a charm.

Thanks again!

Tom


author: Jonathan BRS
body: Is it possible to filter by multiple labels each one with multiple words?

In trello's site works OK. The URL is something like this:

[https://trello.com/b/id/name?](https://trello.com/b/IrdGDT6Y/mg-project?menu=filter&filter=label:i%20-%20gif,label:s%20-%20PH,label:a%20-%20search-reindex,mode:and)menu=filter\&filter=label:i%20-%20one,label:s%20-%20two,label:a%20-%20three,mode:and


author: marc -Collabello--Phase Locked-
body: [@Tom Pie??ansk?](/t5/user/viewprofilepage/user-id/151784)what often helps is to encode a space with e.g. %20. E.g. you example 'Something else' would become 'Something%20else'. I have not tried this specifically for search in Trello, but it works in other cases in Trello.

comments: author: Tom Pie??ansk?
body: Hi thanks for the reply, I have forgot to mention that I have tried that as well, unfortunately it did not work in this case.


Tags: api

label
Compatible version
Asked by Cayque Weverthon:

Hi guys

Please, I need some information. Which version is compatible with Android?

Because I try to install in my tablet and say the following message: Your device is not compatible with this version.

Tks.,

Cayque Evangelista


Answers:
author: Torben_trello
body: Hi there,

The Trello app for Android requires at least Android Version 5.0.

If you can not upgrade to this version of Android, feel free to use the web version of Trello via the browser installed on the device.