404 file or directory not found
Asked by Rajratan Dahane:

Hi Team,

we are able to access the site through localahost,  
but when we are trying to access through actul URL(<http://inetwikiqa.pg.com>)  
we are getting error: '404 file or directory not found'  
could you please help us with that


Answers:
author: Rajratan Dahane
body: Hi,

we have upgraded Confluence585 to Confluence670  
but dashboard is not looking like confluence585.  
could any one help us how to make custom changes so that it looks like Confluence585 dashboard.  
we are attaching both dashboard screen shot,

![Confluence v585 home page.png](https://community.atlassian.com/t5/image/serverpage/image-id/15671i06660A873E7155BD/image-dimensions/472x238?v=v2 "Confluence v585 home page.png")

Following is Confluence v670 dashboard screenshot![Confluence v670 home page.png](https://community.atlassian.com/t5/image/serverpage/image-id/15670i2978FFE49E45247A/image-dimensions/463x210?v=v2 "Confluence v670 home page.png")


author: Shankar Asam {Appfire}
body: If you're not using any proxy or web server in front of confluence, then we're assuming that your confluence is listening on port 8080 (from above screen shot) and you are accessing the confluence on https. couple of things,

Is your DNS name pointing to the right server and ip?

What is the redirect port you use in server.xml?

Did you enable redirect port and other ssl related parameters (like keystore location, password, scheme etc)?

you can share the snippet of your server.xml for better understanding.

thanks

comments: author: Rajratan Dahane
body: sure

Please find the below screenshot of server.xml

![server.png](https://community.atlassian.com/t5/image/serverpage/image-id/14673i58285049C178FEE5/image-size/large?v=v2&px=999 "server.png")


author: Nic Brough -Adaptavist-
body: Ok, that confirms the port. As you have no proxy or ssl set up, then you are looking in the wrong place for the service.

Your access url should be [http://inetwikiqa.pg.com:8080/pages](http://inetwikiqa.pg.com:8080/pages?) (note - NOT https)


author: Rajratan Dahane
body: okk  
so how to setup the proxy or ssl?

could you please guid me

thanks

Raj


author: Nic Brough -Adaptavist-
body: Start at <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html>


author: Nic Brough -Adaptavist-
body: Is Confluence running?

comments: author: Rajratan Dahane
body: through localhost its running


author: Rajratan Dahane
body: we have been change the base url but still we are getting this pop up ,  
and site is also not working getting same error 404.  
could you please suggest how to change base url in any other way?

![BASE URL set.png](https://community.atlassian.com/t5/image/serverpage/image-id/14667i0115EF46CB5EADD3/image-size/large?v=v2&px=999 "BASE URL set.png")


author: Nic Brough -Adaptavist-
body: Your network is not configured to connect that url to Confluence.

Are you using a proxy, or is the server directly called inetwikiqa.pg.com ?


author: Rajratan Dahane
body: we are not using proxy  
server directly called inetwikiqa.pg.com


author: Nic Brough -Adaptavist-
body: So how are you directing the base url to Confluence? It's an ssl url on the base url and you're not giving it the same port either.