youngmon/atlassian-qna huggingface dataset:
Public link toggle is not showing in my Confluence settings
Asked by Fidaa:

Public link toggle is not showing in my Confluence settings


Answers:
author: Thomas Lautenbacher
body: Apparently Atlassian has disabled the feature until further notice.   


author: Nic Brough -Adaptavist-
body: Welcome to the community!

You can only use public links if you have removed anonymous access. Go to global permissions and check that the anonymous access is turned off.

comments: author: Thomas Lautenbacher
body: Hi, I do have the same problem as Fidaa,   

checked the global permissions and I have restricted anonymous access. Eventhough, I am not able to see the "public link" toggle.


Tags: cloud

confluence-cloud
How to remove MS to-do plugin from JIRA
Asked by Stefan Wei?:

I tested the MS To-Do integration in our JIRA. I removed the plugin, but the icon is still there. How to get i rid of it?![Unbenannt.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/174632i3F565D37A97441C5/image-size/large?v=v2&px=999 "Unbenannt.JPG")


Answers:
author: Fabian Lim
body: Hi [@Stefan Wei?](/t5/user/viewprofilepage/user-id/4679001)

Welcome to the community!

I would try reindexing jira first and see if it dissapears.

Regards

comments: author: Stefan Wei?
body: Okay, is this something I can can do or you?


Tags: cloud

confluence-cloud

jira
Help! Can't import space with export-file!
Asked by Olliver Naused:

I wanted to import a space from a Confluence (server) Export-File our prior provider (Buchner,Germany), that discontinues the support for Confluence ("Qualitymanagement handbook"/liscense ends 31.12.2021) send us,to our new Atlassian Cloud (standard).

After uploading the zip file (480MB) and pressing the "import" button ("unzip file"),  
I get the following massage:**"Could not locate exportDescriptor.properties in the archive ".** That happens after ca. 60% of unzipping the file.

PS on our still existing server Confluence-Page I can't find any add-ons like the Migration Assistant to move from a server to a cloud. I can search it via Marketplace and it even displays it is "pre-installed", but there are no add-ons available or downloadable on that site/space


Answers:
author: Ismael Jimoh
body: Hi [@Olliver Naused](/t5/user/viewprofilepage/user-id/4671112)

Extract the zip file, make sure the file requested is in the base directory (not in a sub folder).

Zip the files again and attempt to reupload it.

comments: author: Ismael Jimoh
body: Similar to <https://community.atlassian.com/t5/Confluence-questions/Could-not-locate-exportDescriptor-properties-in-the-archive/qaq-p/1103151>


author: Olliver Naused
body: Thank you very much....it does look like this![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174625i8F9DA36DAD0B1340/image-size/large?v=v2&px=999 "1.jpg")![2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174624iC3A37516F00BC71D/image-size/large?v=v2&px=999 "2.jpg")


author: Vishwas
body: Hi [@Olliver Naused](/t5/user/viewprofilepage/user-id/4671112)

the second image looks fine, the exportDescriptor file is in base folder. Now try zipping this entire folder and try import.

Regards,

Vishwas

comments: author: Olliver Naused
body: ok, I will try that now and tell you if it worked...:-)


author: Olliver Naused
body: no, it didn\*t work... the import/unzipp ends with the message: **Could not locate exportDescriptor.properties in the archive**


author: Olliver Naused
body: Thank you,

it does look like this, when it\`s unzipped (1) and zipped (2). Is that ok? I removed the pdf...


author: Vishwas
body: Hi [@Olliver Naused](/t5/user/viewprofilepage/user-id/4671112)

on the second part you can find the Migration Assistant app in Settings (General Configuration) and the last option.

PFA![MicrosoftTeams-image.png](https://community.atlassian.com/t5/image/serverpage/image-id/174621i195D70367F37DF90/image-size/large?v=v2&px=999 "MicrosoftTeams-image.png")

Regards,

Vishwas


Tags: atl-orange

cloud

confluence-cloud
Requirement yogi
Asked by Christian Binder:

Dear all,

in our company we are using Confluence in a datacenter installation, for my own projects I use a (free) cloud version. Due to some gaps in the provided features I have a few questions:

* When I use the RY in the cloud I cannot add it to a vertical table:
  * I found some hints with adding a header column (instead of header row) but this is not working for me...
  * Is there a way to make this working?
* In our company version when I click on a RY a popup is opened with all the important information (ID, description, childs, ...) from where I can jump to all linked items:
  * In "my" cloud version when I do the same I'm always forwarded to a separate page with this information.
  * Is there a way to change this behavior?
* In the datacenter version when clicking a RY link the page where the corresponding RY is defined is directly opened:
  * In the cloud version I'm forwarded to the same page as mentioned above.
  * Is this a "hard coded" feature or is there an option to configure it?

Many thanks for your help!

BR  
Christian


Answers:
author: Fabian Lim
body: Hi [@Christian Binder](/t5/user/viewprofilepage/user-id/4678846)

I would recommend you contact the vendor directly as well. You may get a faster response: [https://marketplace.atlassian.com/apps/1212523/requirements-yogi?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1212523/requirements-yogi?tab=support&hosting=cloud)

Regards

comments: author: Christian Binder
body: Many thanks for your reply - will do this...


Tags: cloud

confluence-cloud
500 Error when trying to update content through API rest/api/content
Asked by VADIM RAKU:

Hello!

I've found some questions heree looking similar, but solutions from them didn't work, so...

I call confluence API through Postman.  
URI: <https://wiki.mycompany.com/rest/api/content/160172480>

PUT

headers are OK, authorization basic and creds are right.

Request:  
{  
"version": {  
"number": 5  
},  
"title": "my_test_page",  
"type": "page",  
"body": {  
"storage": {  
"value": "TEST! TEST!"  
}  
}  
}  
Response:  
{  
"statusCode": 500,  
"data": {  
"authorized": false,  
"valid": true,  
"allowedInReadOnlyMode": true,  
"errors": \[\],  
"successful": false  
},  
"message": "",  
"reason": "Internal Server Error"  
}  
I see, that authorization did't work, but why? GET responses are success even with wrong creds (anonimous read-only access). Through UI page edit work fine.


Answers:
author: Kishan Sharma
body: Hi [@VADIM RAKU](/t5/user/viewprofilepage/user-id/4678831) Welcome to the Atlassian Community!  

Can you try below JSON body and see if that works for you

{  
"type":"page",  
"title":"my_test_page",  
"version":{"number":5},  
"space":{"key":"MySpace"},  
"body":{  
"storage":{  
"value":"\<p\>Some Updated Content\</p\>",  
"representation":"storage"  
}  
}  
}  
*\*Update your Space key, page title etc as needed.*

comments: author: VADIM RAKU
body: You are a live savior! Thank you very much!!!


author: Kishan Sharma
body: Happy to Help ?


author: Radek Dost?l
body: As 500 means "internal error" and as you tagged this as Server/DC instance - for these types of errors you would typically consult the applications logs (either if you have access to atlassian-confluence.log, or your admins). 500 roughly speaking should always be application-related errors, not that you would be supplying wrong parameters or payload. Almost, almost always there will be an error stacktrace thrown into the log with more details, when you happen to reproduce a 500.

comments: author: VADIM RAKU
body: As the answer at bottom says, i should send a space key as well as storage constant value. :)

OMG, Atlassian, why you haven't done an error message with 400, why 500?!


Tags: api

confluence-server

server
How to change the font-size in code snippets when exporting to PDF?
Asked by Per Thomsen:

I think the subject says it all.

The monotype font in the PDF exports for code snippets is much too big for my liking.

I have tried with some CSS, but I couldn't make the text of the code snippets change size at all. I tried changing the font-size for the '.prismjs' class, and the '.language-json' class. Nothing worked.

Anyone know how to change that font size in the PDF?


Answers:
author: Bill Bailey
body: Hello [@Per Thomsen](/t5/user/viewprofilepage/user-id/4608290) , have you tried changing the CSS syles for code tag? If you look at the display, the code macro renders on the page as (depending on format setting):
> \<code class="plain plain"\>
>
> \</code\>

comments: author: Per Thomsen
body: I tried the following:

```
code.plain {font-size: 8px;}
```

```
code {font-size: 8px;}?
```

```
code.plain.plain {font-size: 8px;}
```

```
.prismjs {font-size: 8px; }
```

```
.language-json {font-size: 8px;}
```

For the last one, I obviously only expected it to change my JSON blocks.

None of these made a difference as far as the font size for the code snippets.

It feels like I'm barking up the wrong tree?


author: Vishwas
body: Hi [@Per Thomsen](/t5/user/viewprofilepage/user-id/4608290)

I haven't tried this option. But this link might guide you how to customize pdf export which has font-size configure option too

<https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html>

Regards,

Vishwas

comments: author: Per Thomsen
body: I looked at both of the PDF export customization pages, and I can get the regular body font to change, but not the code snippets. At least I wasn't able to glean how to change the code snippet font size from those two documents.


Tags: cloud

confluence-cloud
third-party macro not work in wiki markup
Asked by Star Jade:

**method one**.add mermaid macro to a page:

1. From the editor toolbar, choose **Insert** ![](https://confluence.atlassian.com/conf73/files/991927239/991927240/1/1580792125730/insert-macro-icon.png) \> **Other Macros**
2. Find and select the memaid macro  
**method two**.add mermaid macro by wiki markup:  
1. From the editor toolbar, choose **Insert** ![](https://confluence.atlassian.com/conf73/files/991927239/991927240/1/1580792125730/insert-macro-icon.png) \> **WiKi Markup**  
2. input:  

```
{mermaid-macro}

graph LR

A(start) -->B(end)

{mermaid-macro}
```

method one works but method two do not work.


Answers:
author: Brant Schroeder
body: [@Star Jade](/t5/user/viewprofilepage/user-id/4678783) Welcome to the Atlassian Community

You will need to use the first option unless you are using a delivered macro.


Tags: confluence-server

macro

server
This site can?t be reached
Asked by beop Ahemr:

**When i share my website it shows** {#toc-hId--1207718861}
-----------------------------------------------------------

This site can't be reached {#toc-hId-1279793972}
------------------------------------------------

The webpage at **<https://XXXXX.bitbucket.io/?fbclid=IwAR2rzZn0MAcnHk6cHJwQa_tLJCRvpK5ZJ1B5S73792XulNQDYT9AGeNmaHs>** might be temporarily down or it may have moved permanently to a new web address.  
ERR_HTTP2_PROTOCOL_ERROR  
while **<https://XXXXX.bitbucket.io/> works well**  
**how i can solve that ?**


Answers:
author: Nic Brough -Adaptavist-
body: The long string of junk for fbclid= is a session id or token of some sort, one that is probably only of temporary use and of no use to bitbucket. The name fbclid suggests it is from Facebook, and hence nothing to do with Bitbucket as well.

Try giving people the url to your site without it.


author: Gonchik Tsymzhitov
body: **Hello,**

**Do you click from facebook page? Trying to understand from where you get the next identifier** **[fbclid](https://xxxxx.bitbucket.io/?fbclid=IwAR2rzZn0MAcnHk6cHJwQa_tLJCRvpK5ZJ1B5S73792XulNQDYT9AGeNmaHs)**


Tags: cloud

confluence-cloud
HELP! I have a Trello card that is there but I can't view-It's hidden! How do I see?
Asked by Susanne Joyce:

On one specific Trello Board, I have one Card that I know is there, but it won't appear - it's very odd. Have many boards, only happening on this one card as if a setting on it to "hide it". Top of card states "2 cards" but in that List, no cards are showing. But when I go to my email, i can click it in a tag to me and it shows up. It's not deleted. HELP!


Answers:
author: Iain Dooley
body: [@Susanne Joyce](/t5/user/viewprofilepage/user-id/3931021) click the little cross in the green box in the top right of your board, you have filtering turned on


Tags: card

hide
I'm using the Trello desktop but I don't have sound with the notification, how can I enable it ?
Asked by Claire:

Hi ! I'm using windows 10 and I checked the settings of Chrome and of the computer, everything seems correct, what did I forget to check ? I see the notifications, but I have no sound, it would be fantasticly helpuff to have it !


Answers:
author: Vini
body: Hi Claire, I assume you're using Trello in your Chrome web browser and that you expected the notifications to make a sound.

The settings on the notifications themselves are not controlled by Trello. We only send the content of the notifications to the browser. Can you check if these settings are helpful for you? [https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop\&hl=en-GB](https://support.google.com/chrome/answer/3220216?co=GENIE.Platform%3DDesktop&hl=en-GB)

Do you hear sound notifications on other websites?

comments: author: Claire
body: Hi Vini ! Thank you for yur help !

I already did everything from the link you sent me.

I do have some other sound notifications here, from hangouts(gmail).

My remote's coworkers says they do have a sound notification, and they are not using the trello app, but the web version like me. And they can't help me more to configure any thing, they are potatoes in IT :)


Tags: notification
Estoy poniendo un n de payment y nose si es la correcta me podr?an ayudar ustedes gracias el n es 07
Asked by tije_electro:

Estoy utilizando un n de cuenta de payment y nose si es una correcta me podr?an ayudar ustedes gracias n es 0708101724250218 mi nombre manuela tijerin sanz gracias se?or espero que me ayude gracias


Answers:
author: Jack Brickey
body: Esto es un foro p?blico. si ese es un CC al que hace referencia, le recomiendo que edite y elimine. P?ngase en contacto directamente con el soporte de [Atlassian](https://support.atlassian.com/contact/) para esta consulta
Hi can you explain how to connect others
Asked by Anna_gogilashvili:

I received this but how to join and take activities?


Answers:
author: Grigory Salnikov
body: Hello [@Anna_gogilashvili](/t5/user/viewprofilepage/user-id/3930808) and welcome to our Community!

Could you please describe in more details what you're trying to achieve?

Thank you in advance!

comments: author: Anna_gogilashvili
body: Hi again they send me the links which contains information , which I can't use, can you help me clear about it?
Share a power-up between two Boards
Asked by Francesco Persico:

Hi there,

I was wondering if it is possible in Trello to share a Power-Up between two Boards. I mean for example using Calendar, is it possible to have a shared Calendar between two Boards in order to check possible overlapping of activities in the two boards?

Thanks for your answer

Francesco


Answers:
author: Iain Dooley
body: [@Francesco Persico](/t5/user/viewprofilepage/user-id/3922040) not with the calendar powerup, but things like Planyway and Placker do multi-board scheduling

comments: author: Francesco Persico
body: Thank you for your answer [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)


Tags: calendar
I don't receive any notification in email or desktop
Asked by Huyen Nguyen:

I've set up instant email notification and follow my card and task. But when someone removes/changes my task I don't receive any notification. Even I allow desktop notification on chrome, it's still not working. I look at the notification icon has no notice


Answers:
author: Iain Dooley
body: [@Huyen_Nguyen](/t5/user/viewprofilepage/user-id/3930079) if you are watching a card, list or board you will see notifications when others take action, but not when you take action.

You will only see email notifications after about 5 minutes so long as you haven't read the notification anywhere else (web/app), even with notifications set to instant.

What I'd suggest is to get someone else to login and make a change to a card you are watching while you look on the web application. You should see a red "bell" icon appear on the changed card.

comments: author: PASTORA MENDOZA RISCO
body: Me ocurre lo mismo y no recibo notificaciones cuando alguien hace un cambio en tablero compartido
I don't understand what a Guest is
Asked by Chip Morris:

We are a three-person organization. I am likely the only one that will use Trello. I am planning on upgrading to Business Class for the Power-Ups and Butler.

Can someone explain to me what a Guest is and what they are allowed---and not allowed---to do.

It's quite possible that as I get more involved with Trello the other two people will want to look at my Boards and maybe even post to them in order to assign me a task.

Thank you.

Chip


Answers:
author: Iain Dooley
body: [@Chip Morris](/t5/user/viewprofilepage/user-id/3930157) a guest is anyone who is a member of one or more boards that belong to a team, but who are not members of the team.

You can have single board guests which as the name suggests are guests on only one board, or multi-board guests who are members of more than one board in a team.

Single board guests are not billed, multi-board guests are billed.

comments: author: Chip Morris
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Sorry, I'm still not clear. What can a team member do that a guest can't? Can you help me understand by putting it into a real-life situation?

I created a board called Monthly Goals. These are *my* goals that have been set either by me or by my boss, Sav. If Sav wants to add cards to the board can he do that as a guest? What would he want to have to do that would bump him up to a team member and start paying for access?

I also work with Kate. We share projects but I manage them. Can she have low-level access to the board without getting charged?

I've read the documentation but I just am not picking up on it.

I appreciate your help.

Chip


author: Iain Dooley
body: [@Chip Morris](/t5/user/viewprofilepage/user-id/3930157) the level of access is basically the same for any board member regardless of whether or not they are a team member.

if someone is on your team then they can see boards that are team viewable without being a member of them and you can set it so they can comment on those.

but if you are only working with a few people, don't need more than one power up, don't need administrative controls etc you can just use Trello with a free team or with personal boards.


author: Chip Morris
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks.


Tags: guest

permission
Change in card's colours
Asked by Naila Alakbarova:

Hi there,

i am new to Trello, so want to know, why on one of my dashboards some cards turned grey. i haven't change the colour, but some cards letters turned pale grey. why this happened?

thank you.


Answers:
author: Ollie Guan
body: Hello [@Naila Alakbarova](/t5/user/viewprofilepage/user-id/3930674) ,

Do you use Card Aging Power-Up?

<https://help.trello.com/article/820-card-aging>

comments: author: Naila Alakbarova
body: Hello [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) ,

many thank for your reply. that was it. i haven't enable it, so, didn't know where to look. thanks for pointing.
Why doesn't integration with salesforce work?
Asked by Edwin_V?squez:

I have Salesforce Professional Edition and I need to integrate it with trello via power-app, however after validating my salesforce user in the Power-app from Trello, it displays the following message: Search cannot be done because your Salesforce org does not have REST API enabled .

Surfing the net I found the following: For now, our Salesforce Power-Up only works with Salesforce Enterprise, Unlimited, Developer and Performance levels (Editions with API access) This integration is only one-way: Salesforce information will be published in Trello, but not in the other He walked around.

<https://help.trello.com/article/1055-using-the-salesforce-power-up>

So, won't I be able to perform the required integration?

Thank you


Answers:
author: Iain Dooley
body: [@Edwin_V?squez](/t5/user/viewprofilepage/user-id/3930142) looks like it. If you want a CRM in Trello check out Crmble from [@Antonio Panea](/t5/user/viewprofilepage/user-id/1879188)

comments: author: Antonio Panea
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !


author: Edwin_V?squez
body: Ok, thanks, but...  
Is the answer definitive that at present the integration of Trello with salesforce is not possible in the editions of essentials and professional, or is there still any hope? That is, has someone achieved the indicated?  
Thanks a lot.

comments: author: Antonio Panea
body: Hi [@Edwin_V?squez](/t5/user/viewprofilepage/user-id/3930142) ,

as far as I know yes. Btw I suggest you to contact Salesforce integration support. It should be an address in the Power Up you can email them.

<br />

If later on you would like to give Crmble Power-Up a chance here I am to help!

Cheers

Toni
I do not have a team do I have to get business to use with my business?
Asked by devyne harris:

I am the only person in my business right now in order to get the full advantage of Trello do I have to get the business or can I just become a gold member?


Answers:
author: Antonio Panea
body: Hi [@devyne harris](/t5/user/viewprofilepage/user-id/3929818) ,

Trello Gold is a good starting point if you are new in Trello. It will give you a nice overwiew of Power-Ups ( up to 3) and limited Butler automatizations. Also you will be able to change backgrounds to customize a bit more your woekspace

With Trello Business you have a lot of advantages in terms of the number of Power- ups you can use in your boards (unlimited), huge amount of automation with Butler, high level of permissions just in case you need it in the future. Also the possibility of export your data in CSV or create and publish templates to inspire people in new different ways to use Trello.

<br />

Hope it helps!

Cheers

Toni
Trello Gold subscription
Asked by Mei Leng:

Hi,

Am I still entitled to use the 3 power ups if I do not continue with Trello Gold subscription after i have used up the free ones?


Answers:
author: Antonio Panea
body: Hi [@Mei Leng](/t5/user/viewprofilepage/user-id/3929983) ,

Thanks for reaching out. Toni here to help!

i am afraid you can only use one power-up if you stop your Trello Gold subscription. Except with those power-ups that have a bonus I guess.

Cheers

Toni

comments: author: Mei Leng
body: Thank alot Toni. looks like i have to subscribe to continue using the functions then.

Cheers and Stay safe\~\~


Tags: gold