youngmon/atlassian-qna huggingface dataset:
Is there an installer version that doesn't require browser authentication?
Asked by Collin Hawley:

I'm unable to complete my installation of Sourcetree as the 'Next' button on the Registration tab does not enable itself after successfully authenticating myself in the browser.

![ss1.PNG](/t5/image/serverpage/image-id/84248i8CB7B8C23EABE29C/image-dimensions/426x259?v=v2 "ss1.PNG")

I'm first prompted with this selection, I choose 'Bitbucket'.

![ss2.PNG](/t5/image/serverpage/image-id/84247i4B648FEA1B5CD167/image-dimensions/424x261?v=v2 "ss2.PNG")![ss3.PNG](/t5/image/serverpage/image-id/84244iE0FA0D935E909118/image-dimensions/423x340?v=v2 "ss3.PNG")

Once I select 'Bitbucket' the installer window will sit and wait for the login (top image), while the browser opens with this permission check (second image).

![ss4.PNG](/t5/image/serverpage/image-id/84245i56E14DE6E610B28A/image-dimensions/423x124?v=v2 "ss4.PNG")

After granting access the browser will go this 'Success' page.

![ss5.PNG](/t5/image/serverpage/image-id/84249iEE3BDE663D8F8B7B/image-dimensions/423x259?v=v2 "ss5.PNG")

The browser's message saying "Hey, it's done" never reaches the installer window so I'm unable to click the 'Next' button.

I'm not sure if this is a Sourcetree issue or an issue with my company's settings, but it must be a new issue as I'm a new hire and I'm the only one who seems to having this issue around me.

So without having to get network settings changed or submitting a bug report I'm hoping to get this problem solved by using a different installer you guys may have that doesn't require this browser 'bounce-back'


Answers:
author: jfcasasin
body: Check this out:

<https://community.atlassian.com/t5/Sourcetree-questions/Installation-stalls-at-registration/qaq-p/994308>

I could install 3.2.6 version, but I couldn't upgrade.

HTH.


author: jfcasasin
body: Same issue here.
Something wrong with certification
Asked by CPU_01:

I recently "upgraded" to Windows 10 so I've been having to re-install ALL of my apps. I just reinstalled Sourcetree, got through the authentication, my account appears in the options menu.

But when I go to clone a repository, 2 things:  
It KEEPS bringing up this pop up asking me to "Select a credential helper" and no matter what I pick it just keeps coming back.

On the clone page, in addition to dealing with that, it says "Cloning is even easier if you set up a remote account." Which I did. If I follow the "remote account" link it brings me to the page with my account and list of repositories I'm trying to clone from.


Answers:
author: rakslice
body: I had this problem with using the current SourceTree 3.3.9 with its Embedded git, even the current one 2.26.2, but installing the latest Git for Windows (<https://git-scm.com/download/win>) 2.30.0, and then telling SourceTree to use it (Tools -\> Options -\> Git tab, then in the "Git Version" box click on the "System" button and double-check that it shows the right version) made the problem go away.

And when I do a push to an HTTPS remote, the login popup shows the name of my old bitbucket account, I have to actually login with the atlassian account that it is migrated to (which has an e-mail as the username) for it to work.


author: Luzius Meisser
body: Something seems broken with the credentials in source tree. My best solution so far is to simply use another software (e.g. git directly from the commandline). This works much better.
?????????????????????
Asked by TK:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/84125i2C7D8043C5CA35C7/image-size/large?v=v2&px=999 "image.png")

???????????????????????????????????????????????????????????????????????????6??????????

???????????????????????????

?????????sample/sample.txt????????????????????????????

?????????????????????sample???????????????git??????????sample.txt??????git??????????git??????????????????????????????

???????????????????????????????????????????????????????????????????????????????????????????????????????????????

??????????????????????????????????????????????????????????????????????????????????

?


Answers:
author: Nobuyuki Mukai
body: ????????????????????????????????????????

????????????????????????????????????????git ??????????????????????????????????????????????????????????????????????????????

![Screen Shot 2020-02-27 at 18.00.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/84575i3C2A46A4D59EAF0A/image-dimensions/496x140?v=v2 "Screen Shot 2020-02-27 at 18.00.35.png")

??????????????????????????????????????????????????????????????????????????????????????

<https://community.atlassian.com/t5/Sourcetree-questions/Re-Where-can-I-find-a-glossary-of-the-icons-used-in-Sour/qaq-p/789568/comment-id/21751#M21751>

???
> ??????????????????????????????????????????????????????????????????????????????

??????????????????????????????????????????????????????????????????????????????


Tags: language-ja
Assistance please with completing registration of Sourcetree at first use / setup?
Asked by Simon Harvey:

When attempting to set up Sourcetree, at the "Registration" phase, I get "Failed to check login for user (simonvharvey)" when attempting to log into my Bit Bucket Server (Cloud) account.

![Sourcetree registration.png](/t5/image/serverpage/image-id/83891iCD3DFF2B3A49D5E4/image-size/large?v=v2&px=999 "Sourcetree registration.png")

associated email address: Simon.Harvey@centralcoast.nsw.gov.au

I know for sure that I am using the correct password.

A snapshot of my Bit Bucket personal private repository (showing URL) is ...

![Bit Bucket Personal Private Repository.png](/t5/image/serverpage/image-id/83895iD1B55E5FCF6520AF/image-size/large?v=v2&px=999 "Bit Bucket Personal Private Repository.png")

**The Sourcetree Log entry for the latest attempt is ...**

ERROR \[2020-02-21 08:46:10,618\] \[10\] \[Sourcetree.Installer.Squirrel.Utils.UpdateHelper\] \[Log\] - Failed to check for updates

System.Exception: Failed to check for updates ---\> System.MissingMethodException: Method not found: 'Void Splat.IFullLogger.Info(System.String, !!0)'.

at Squirrel.UpdateManager.CheckForUpdateImpl.\<CheckForUpdate\>d__2.MoveNext()

at System.Runtime.CompilerServices.AsyncTaskMethodBuilder\`1.Start\[TStateMachine\](TStateMachine\& stateMachine)

at Squirrel.UpdateManager.CheckForUpdateImpl.CheckForUpdate(String localReleaseFile, String updateUrlOrPath, Boolean ignoreDeltaUpdates, Action\`1 progress, IFileDownloader urlDownloader)

at Squirrel.UpdateManager.\<CheckForUpdate\>d__7.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.\<CheckForUpdate\>d__19.MoveNext()

--- End of inner exception stack trace ---

at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.\<CheckForUpdate\>d__19.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.\<HasAvailableUpdates\>d__20.MoveNext()

ERROR \[2020-02-21 08:46:29,442\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to check login for user \[simonvharvey\] : The URL '<https://bitbucket.org/rest/api/1.0/application-properties>' returned code 'NotFound'.

ERROR \[2020-02-21 08:46:29,458\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to check login for user \[simonvharvey\]

**---------- end Sourcetree log ----------**


Answers:
author: Simon Harvey
body: **RESOLVED**

Turns out I needed to use "Bit Bucket" not "Bit Bucket Server".

All attempts yesterday and the day before using either registration option failed.

The "Bit Bucket" consistently failed with a "https://localhost..." error.

Simon
Commit button doesn't work
Asked by Ovidiu_Chis:

I stage all the files, write a message and click Commit. A pop-up with the User Information appears, where I write my name and email. I click ok and nothing happens, the files are not commited. It works if I go into terminal, and run git commit --message "my message".


Answers:
author: Anton Podkovirin
body: Hi,  

Were you able to find a fix or a workaround?  

Thanks,

Anton
Can't login on github in any way
Asked by verhoog_s2:

Is there any way to log in to Github that works?

I used sourcetree successfully but it now asks to log in.

I tried:

basic login: the accounts dialog doesn't protest, but when pushing my project I get a "remote: Invalid username or password."

OAuth via HTTPS: the accounts dialog doesn't protest, but when pushing my project I get a "remote: Invalid username or password."

OAuth via SSH: I get an error notification that the SSH key could'nt be uploaded. but the message is not shown entirely and when clicking on it, nothing happens (bad UX!!)

How do you connect to Github?

EDIT: SOLUTION:

Wow, Atlassian has to work on the UX of Sourcetree's login system.

Because counter to any logic, the trick is to NOT use the *settings* \> *accounts* tab.

This is how I managed to log back in on my github repo:

1 Delete old login trash (that, despite not showing in the accounts tab, still is present!!!) at: \~/Library/Application Support/SourceTree (basically everthing with an emailadress in the file name). more info [here](https://community.atlassian.com/t5/Sourcetree-questions/Getting-quot-fatal-Authentication-failed-for-quot-error/qaq-p/624663).

2 Because I have 2 factor login: create a login token and make sure you add the right permissions <https://github.com/settings/tokens>

3 Try to push the repo and then Sourcetree finally *allows* you the opportunity to type in your token.


Answers:
author: Jack Brickey
body: [@verhoog_s2](/t5/user/viewprofilepage/user-id/3771093) , were you able to resolve this issue? If so could you please share the details of what you found?
Installation, not a APP
Asked by Beckhj:

Hello!

I was using SourceTree for a while on one computer and everything went well.

Now I tried to install SourceTree on a second computer. I downloaded the latest version (currently it is the 3.3.8).

What I found is, that no installation is offered, I assume it is application itself.

I am wrong or can someone give me a hint and tell me what went wrong in this case?

Best regards  
Hans


Answers:
author: Jack
body: <https://jira.atlassian.com/browse/SRCTREEWIN-12953> I raised a ticket for it here a few days ago.


author: Jack
body: I've been having this issue, Twitter "AskAtlassian" didn't seem to know either!
Can I access the space for retired employees?
Asked by ???_??_:

If the employee's account was deleted, the employee's space could not be accessed. If there is an existing link to the person who left the company, access is possible through this, but in this case, there must be a condition that there must be a link, so this method is excluded.  
I'm wondering if there is another way to access the space of someone whose account has been deleted.


Answers:
author: Ben Finn
body: Anyanghaseyo [@???_??_](/t5/user/viewprofilepage/user-id/4704901)

Please try Settings \> Security \> Space Permissions. From there you should be able to find most spaces. As an admin you can grant yourself permissions.

Recently Atlassian made it a default that every user will have a personal space however that was not the default in the past so previously retired employees may not have one.

comments: author: ???_??_
body: [@Ben Finn](/t5/user/viewprofilepage/user-id/5368264) Thank you for answer. :)


Tags: cloud

confluence-cloud
Can't find this shared home directory on clustered installation
Asked by vivek kumar:

I am installing confluence DC on clustered VMs.  

First i am trying to add a single node.   

To achive clustered architecture i have created a shared storage(File Share) account on azure and mounted it on my PC.   
The same shared storage account i will use in other nodes as well.  

But somehow it is not able to detect my shared directory (path = Z:).  
And i am getting error ***We can't find this shared home directory. Check the location and try again.***   

<br />

But if i am using D: drive(it is local drive partition present in my PC) it is able to detect it and running well. But i cannot use local directory as shared home directory.  

I am using azure for all machine and resources deployments.  

Please help. Thanks in advance.  

***Attached screenshots:![image.png](/t5/image/serverpage/image-id/321225i790C927061012A46/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/321226iAEAA5C0C0677B7E5/image-size/large?v=v2&px=999 "image.png")***   

<br />


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@vivek kumar](/t5/user/viewprofilepage/user-id/5486885) and welcome,

are u sure that Z: folder is accessible from user who is running confluence? Please review Z: permission and restart confluence service.

Fabio

comments: author: vivek kumar
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

Yes you are right. Confluence is running as a service and the service doesn't have access to the shared directory.

When i tried running confluence without as a service (there is a choice box we get at the time of installation) . It detects the shared directory.

Thanks


Tags: confluence-data-center

confluence-server

data-center

server
Uploaded file has gone missing on confluence page
Asked by Bowen Zheng:

I have recently found some previously uploaded files on confluence page became unable to be opened. What will be the reason causing it? I wonder if there is a expiry date for the uploaded files?

Bowen


Answers:
author: Patricia Modispacher _appanvil_
body: Hi [@Bowen Zheng](/t5/user/viewprofilepage/user-id/5486884) ,

did you try to clear your browser cache? That's the first thing I'm doing when sth like this is happening.

Atlassian frequently releases security updates for Confluence. It's possible the attachment download security feature you're experiencing is from a more recent, non-public update focused on improving security measures. Could be that an update prevents some file types from opening directly in the browser. Can you download the file?

And third: Have you tried a different browser?


Tags: unknown-hosting-type
SQL Copy Space
Asked by Engteg123:

I want to write MySQL query Copy space with new space and new key. Can someone help me?


Answers:
author: Sudarsana G
body: Try this

-- Create the destination_space if it doesn't exist  
CREATE TABLE IF NOT EXISTS destination_space LIKE source_space;

-- Copy the data from source_space to destination_space  
INSERT INTO destination_space  
SELECT \* FROM source_space;

-- Optionally, update specific columns if needed  
UPDATE destination_space  
SET space_key = 'new_space_key',  
space_name = 'New Space Name';

-- Optionally, insert additional data if needed  
INSERT INTO destination_space (column1, column2, ...)  
VALUES (value1, value2, ...);

In this example:  
First, you create the destination_space table with the same structure as source_space.  
Then, you insert the data from source_space into destination_space using a SELECT statement.  
If needed, you can update specific columns in destination_space to customize the copied data.  
Finally, you can insert any additional data into destination_space as needed.


Tags: confluence-server

server
my article is in "In moderation" status
Asked by Prakash Murugesan:

never experienced this but my article is in moderation status. how long it takes to move it to normal status


Answers:
author: Benjamin
body: Hi [@Prakash Murugesan](/t5/user/viewprofilepage/user-id/5473396) ,

The moderation team handles as soon as they can. I don't believe there's a definitive answer, it depends on the queue of moderated post. Here's a similar post in this regard:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Why-did-my-article-get-quot-In-moderation-quot-status/qaq-p/2057295>

Hope this helps


Tags: confluence-data-center

data-center
Confluence Database Maintenance
Asked by BeyondTheChapters:

What database maintenance is required to keep Confluence running optimally e.g. index reorganize and update statistics daily, index rebuild weekly? Do the Confluence services need to be stopped during the database maintenance process? We are running PostgreSQL (latest)


Answers:
author: Benjamin
body: Hi [@BeyondTheChapters](/t5/user/viewprofilepage/user-id/5486754) ,

High-Level checks:

* Keep your DB version compatible with Confluence.
* Update your DB version for security updates.
* Don't need to stop your DB unless you are updating it. you can reindex while your system is online.
* Performance wise - monitor your pool and thread count to makes sure your Confluence is not hitting the max. In most cases, the recommended sizing from Atlassian is sufficient.
* Backup your DB on a regular basis in case anything ever goes wrong.
* Don't need rebuild your index if you are not making frequent changes. Only, if the search is completely broken.


Tags: unknown-hosting-type
Adding a link to a page attachment
Asked by Brian Olesen:

Previously in Confluence Server Version 7.13.2, you could add a link to a page attachment. But now in Confluence Cloud, you can no longer add a link to an individual attachment.   

Am I missing something?


Answers:
author: Barbara Szczesniak
body: [@Brian Olesen](/t5/user/viewprofilepage/user-id/4015674) You can open the Attachments page for the page and copy the link to the file to use in the link you insert.

You might also want to check out the Attachments macro and the Gallery macro.


author: Benjamin
body: Hi [@Brian Olesen](/t5/user/viewprofilepage/user-id/4015674) ,

Welcome to the community! Don't believe you are missing something. It's been an ongoing conversation with various ways to go about it.

Here's the post:

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-link-to-attachment-not-possible/qaq-p/1051462>


Tags: cloud

confluence-cloud
REST API -How to update an existing COMMENT for an existing issue
Asked by yassine k:

Hello,

<br />

Iam currently searching if there is a way that I can edit the body message of an existing comment on an issue, because I found just the edit isssue that just add another comment.

Regards,


Answers:
author: Mohamed Benziane
body: Hi,

There is this API to update a comment:

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comments/#api-rest-api-3-issue-issueidorkey-comment-id-put>


author: yassine k
body: Hello [@Mohamed Benziane](/t5/user/viewprofilepage/user-id/1531125), thank you for your answer,

I have got a 404Not Found Error with "Oops, you\&#39;ve found a dead link." as a message when getting the comment and when trying the update I got 405Method Not Allowed with a description "The method received in the request-line is known by the origin server but not supported by the target resource.".

Do you have any idea about this issue.

Thank you,


Tags: addon-com.atlassian.jira.jira-rest-java-client

cloud

confluence-cloud

rest-api
Full width templates not full-width when created
Asked by Silke Baumgarten:

Hi all,

I have the following problem I can't find a solution for.

I wanted to customize the "Personal Space Content" Template. The template is in full-width mode.

![confluence full width.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/321101iEC2F14E679789D9B/image-size/large?v=v2&px=999 "confluence full width.PNG")

When I create a new personal space the created home page contains all the information I changed but is in fixed width.

![confluence fixed width.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/321102iD7C04FD008CCFCDC/image-size/large?v=v2&px=999 "confluence fixed width.PNG")

In the admin panel I have clicked the button "Editor full-width. Enable full-width as the default for new pages."

Is there something that I'm missing?

Thank you all!


Answers:
author: Brant Schroeder
body: [@Silke Baumgarten](/t5/user/viewprofilepage/user-id/4040625) Are you seeing that the main page that is created is not full width? Are new pages full width by default?


Tags: cloud

confluence-cloud
QR code generate from request URL
Asked by Maria Elena Lovato:

Hello, I'm trying to achieve this: QR code generated once a request form is submitted, the QR code should redirect to the requeste link (from agent side).

I've found a few apps in Atlassian Marketplace that seems to do the trick, but unfortunately I can't use them due to my company contract (they aren't included in our offer, from what I was told), do any of you know/use a different method to achieve this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Maria Elena Lovato](/t5/user/viewprofilepage/user-id/5486393) ,

unfortunately QR code field is not a bultin field type so you can't achieve that goal using builtin features.

Fabio

comments: author: Maria Elena Lovato
body: do you have any idea if using something external could work/is reccomended?


author: Fabio Racobaldo _Herzum_
body: please let us know what is your flow and how field should be generated


Tags: cloud
Activity history for Whiteboard?
Asked by Emil Aji Varghese:

Can I access activity history for whiteboard. I accidentally deleted some content from whiteboard and was wording if there is a way to review and recover from activity history.


Answers:
author: Vronik
body: On the whiteboard in the upper right corner there are three points that if you click on them, you have the option of "page history" and there you will see all the changes that have been made

comments: author: chelsea_wheeler
body: Hi, is am not seeing this as an option for me. was this a setting you turned on when you created the board?


author: Mitchell Cardwell
body: I don't see it either, but I am on free tier Confluence. Is that the issue?


author: Mitchell Cardwell
body: I just tried it on a paid Confluence and **Page History** is still missing.


Tags: cloud

confluence-cloud
Putting paragraph in customizable panel
Asked by Dominique Delaere:

In the past you could put a paragraph into a customizable panel by typing the macro, e.g. /info in front of it. Now this results in an empty info panel below the paragraph.

This shortcut is not available anymore and you have to first select the text and then from the menu bar select *Info panel*... -\> cumbersome


Answers:
author: Humashankar VJ
body: Hi [@Dominique Delaere](/t5/user/viewprofilepage/user-id/5430636)

The previous /info macro shortcut has been replaced with a more insightful drag-and-drop feature. To add text to the customizable panel, simply:

Compose the desired text

1. Highlight the entire paragraph
2. Drag and drop the selected text onto the panel

This new approach offers more flexibility and insight into customizing your content

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**

comments: author: ddlaer0
body: Hi [@Humashankar VJ](/t5/user/viewprofilepage/user-id/5409474)

Thank you for your feedback. Drag \& drop the selected text onto the panel does not work.

It is much faster typing text and macros. Now you have to use the GUI to get it done? Why removing a working useful feature?

Kind Regards


Tags: cloud

confluence-cloud

panel