youngmon/atlassian-qna huggingface dataset:
what is the best way to document processes in Confluence
Asked by aboakye:

How to properly documentation in the wiki for future reference


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@aboakye](/t5/user/viewprofilepage/user-id/4690238) ?

Welcome to the Community! It's an interesting question to which there is not always just one right way of creating documentation. However, I would perhaps recommend a little light reading on a couple of Confluence Support articles:

* [How to use Confluence for Technical Documentation / Knowledge base](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-how-to-use-confluence-for-technical-documentation-knowledge-base)
* [Use Confluence as a Knowledge Base](https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Andy Gladstone
body: [@aboakye](/t5/user/viewprofilepage/user-id/4690238) Welcome to Confluence!

Your question is an existential one. How to best utilize Confluence as a Wiki.

Here is some great documentation regarding this area of interest:  
[Get Started with Confluence](https://www.atlassian.com/software/confluence/guides/get-started/confluence-overview#hosting-options)

Please let me know what specific use cases you are looking for and I will be glad to help!


Tags: cloud

confluence-cloud
How to prevent Export to Word (but keep Export to PDF).
Asked by Philip Lusher:

HI all,

Is there a way to prevent Export to Word (but keep Export to PDF) for a page?


Answers:
author: Pramodh M
body: Hi [@Philip Lusher](/t5/user/viewprofilepage/user-id/4701746)

Welcome to the Atlassian Community!!

I'm afraid since this is Cloud this feature is not yet present, there's a request to have this feature

Here's the ref link <https://jira.atlassian.com/browse/CONFCLOUD-57587>

And a community thread <https://community.atlassian.com/t5/Confluence-questions/Disable-PDF-and-word-export/qaq-p/709799>

As of now, we cannot restrict users from exporting the pages from both word or pdf format if they have view permission

This is the KB link for DC <https://confluence.atlassian.com/confkb/how-to-disable-pdf-export-for-pages-or-spaces-711361415.html>

Thanks,  
Pramodh

comments: author: Bill Bailey
body: Add this to the list of many reasons I don't recommend Cloud. So many removed features versus server/data center.


author: Philip Lusher
body: Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)


author: Brant Schroeder
body: [@Philip Lusher](/t5/user/viewprofilepage/user-id/4701746) Welcome to the Atlassian Community

In cloud, you can only prevent the exporting of a space. If an individual can see a page then they will be able to export it to Word or PDF. There is a feature request that has been out there for some time to restrict export at the page level. I would suggest voting for it and following it so you receive updates. <https://jira.atlassian.com/browse/CONFCLOUD-57587>

comments: author: Philip Lusher
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Brant Schroeder
body: [@Philip Lusher](/t5/user/viewprofilepage/user-id/4701746) - You are welcome. If you can accept the answer this will help others that have the same question.


Tags: cloud

confluence-cloud
using butler bot to loop through multiple card lists using wildchar
Asked by aturetsky:

I have the following command:  
script: for each card in list "{\*}Rocks{\*}", ....  
This currently executes on only the first list containing the word "Rocks" in its name.  
Instead, I want it to execute on **each** list containing the word "Rocks" in its name.  
How would I change my command to do that?

Thanks!  
Alex


Answers:
author: Esme Crutchley
body: Hi [@aturetsky](/t5/user/viewprofilepage/user-id/3913383)

Welcome to the Community!

Butler bot doesn't exist anymore, I'm sorry to say. The Butler PowerUp does, however.

Could you send a screenshot of your rule so that we can see what's misbehaving?!

I'm going to tag in [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) as well in case it's more of a script issue!

Esme :)


author: aturetsky
body: Thanks for being willing to help, [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) . I assume what you mean is that Butler Bot is not officially supported - because other than that - it's alive and well. I am using it rather than the PowerUp because it has a much more generous command quota.

Also, note that this rule is not misbehaving. It is behaving correctly as written - it's just that it's written wrong and I don't know what to change it to. So it's not a matter of debugging my rule.

The reason it's behaving correctly as currently written is because "for each card in list" implies ONE list and is not expected to work on ALL of the lists that match "{\*}Rocks{\*} , but rather only on the first list that matches.

My question is how do I rewrite this so that it operates on ALL of the lists that match that expression.

I hope this clarifies things. Sorry for not being clear right away.

comments: author: Iain Dooley
body: [@aturetsky](/t5/user/viewprofilepage/user-id/3913383) hey :) I'm a little rusty on my Butler Bot but I think you should be able to do something like:

```
for each list
match "{*}Rocks{*}" against "{listname}"
find the first card in the list and post comment "howdy"

```

The issue you're going to run into is that you won't be able to execute a "for each" on all cards in the list unless you create a script, this was the only way to do "nested" loops in Butler Bot. So basically you look through each list that matches Rocks, then the action you take on each list is to run a script, passing in the list id, then your script does something like "find list with id {listid} and for each card do xyz".

These typically take a long time to run, I think the script processing queue is lower priority than standard commands. I had some instances where I had 3 nested layers and it would take like 2 hours to run :)


Tags: butler
Card Covers and Card Dividers
Asked by Beth Maxwell:

I love the new feature of card covers and card dividers using ---!

I would like to use this for cards in lists that describe how to use the list. I want it to be the first card in the list but there is no way to pin the card to the top of the list. I often sort my cards by due date and I am constantly moving this card to the top.

Question. Has anyone found a way to pin card to the top of the list? Or is this a feature that Trello plans to release at some point in the future?


Answers:
author: Soumyadeep Mandal
body: Hi [@Beth Maxwell](/t5/user/viewprofilepage/user-id/3497684) ,

Welcome to the community!

There are two workaround options if you don't want to use the Chrome extension. Just a word about this being a workaround that I use and works for me. I don't know if this fits everyone's needs, but works for me. Also, this is just a tip, it's not an exact "how-to"; no exact step-by-step. Just the big picture. If you need a step-by-step...ask.

**1) Enable Butler**

**-\>** set to run automatically, such as when a card is added, by date, or by date and time

**--\>** under "sorting" in Butler, determine how you want to "sort" (age of card, due date, label, etc)

**---\>** click save

**2) Enable Butler \& Custom Fields (my favorite way)**

**-\>** set up the custom field (I set a checkbox that's called "details" or "pin" or whatever you want. You could call it "George" for all it matters). The checkbox custom field is on every card, so I can have multiple pinned if I want.

**--\>** set Butler to run automatically, such as when a card is added (I set it to run when a card is added so that whenever a card is added Butler automatically re-sorts to ensure the checkbox card is first

**---\>** under "sorting" in Butler, select "sort the list by custom field", select your custom field, how you want it sorted (ascending or descending), click Add, and then save

The second workaround is great because you can sort according to the custom field and then sort again by another custom field or label or whatever. I have a few cards pinned on some lists and not others. With this, you can create a custom field sorting list that has multiple ascending "pinned" cards that always remain at the top.

comments: author: Brittany Joiner
body: This is good to know!! I see people asking about this periodically and didn't know there was a way to do this, but it makes sense! Thanks for sharing!


author: Beth Maxwell
body: Thank you. I will try them both to see which is best. I am hoping that Trello will do this natively in the future .
Visualization of the cards by date
Asked by Alexandr Poshivalov:

Hi, now I can only see cards from one board in the calendar. How can I add multiple boards to the calendar at once so that I can see card deadlines from different boards?


Answers:
author: Soumyadeep Mandal
body: Hi [@Alexandr Poshivalov](/t5/user/viewprofilepage/user-id/3954628) ,

Welcome to the community!

You can have a "master calendar" that has all of your board's due dates, either within Trello or by linking your boards to an external calendar like Google.

Within Trello, you can enable the Planyway Calendar Power Up. See more about that here <http://info.trello.com/power-ups/planyway-calendar> (This is the method I recommend, as it's real-time reporting on the calendars for all boards and it's kept within Trello)

For linking to an external calendar, there are a few ways to accomplish this

1) Using the iCal feed: <http://help.trello.com/article/811-viewing-cards-in-a-calendar-view>

2) Use Cronofy for Trello: [https://trello.cronofy.com](https://trello.cronofy.com/) (I recommend this if you're going the route of linking to external calendar)

Cronofy is a bit more reliable, and allows for quicker updates, as iCal feed only updates about once every 24 hours.

OR

If you don't mind connecting your Trello account to an external (free) service, I would recommend Calendar for Trello:

* <https://calendar-for-trello.com/>

It is an open-source and well-maintained tool.

OR

You can visit the link below and follow the steps:

<https://help.trello.com/article/811-viewing-cards-in-a-calendar-view>
How can I delete a Trello board as a non admin?
Asked by timo.froehlich:

Hi guys,

I'm the last member of a project team which is off now and I want to close our boards even though I'm not the admin. Can someone help me? Thanks a lot, Timo


Answers:
author: Soumyadeep Mandal
body: Hi [@timo.froehlich](/t5/user/viewprofilepage/user-id/3954287) ,

Welcome to the community!

If you are not an admin/owner of a board you can't delete the board but you can leave the board!

Please visit the below links for more information:

<https://help.trello.com/article/804-leaving-a-board-in-trello>

<https://help.trello.com/article/801-deleting-a-board>

<https://help.trello.com/article/795-archiving-and-deleting-cards>
Add a attached card in a comment for Trello
Asked by DJ:

As soon as a card is attached, it becomes impossible to add it in a comment. If the discussion leads to removing the attachment, then there is no longer any connection between the cards in the comment history.

Thanks.

![Capture d??cran_2020-06-04_13-32-33.png](https://community.atlassian.com/t5/image/serverpage/image-id/97705i547E07D9D049A7B5/image-size/large?v=v2&px=999 "Capture d??cran_2020-06-04_13-32-33.png")


Answers:
author: Iain Dooley
body: [@DJ](/t5/user/viewprofilepage/user-id/3954179) you can just right-click the existing card link from the card and paste that link into a comment
New 'Cover' button not appearing on one of my Boards
Asked by Lee Cottrill:

Hi there, I'm excited about the June 2020 rollout of card cover colours and cover images. I can see that the new 'Cover' button has been added to the cards in most of my boards. However, I have one Board where the 'Cover' button hasnt appeared meaning I can't change card colours :-(

Any advice what might be happening?


Answers:
author: Michael Pryor
body: You don't see it here on the back of the card?

![Screen Shot 2020-06-04 at 11.07.39 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/97738i402F9FD6CA9BA0A0/image-size/large?v=v2&px=999 "Screen Shot 2020-06-04 at 11.07.39 AM.png")

comments: author: Lee Cottrill
body: No, on this ONE board only, the last button I have is 'Attachment'.

The 'Cover' button does not appear on this ONE board.

I do have the 'Cover' button the back of cards on other boards though.


author: Michael Pryor
body: Ah, you probably have cover images turned off then.

It's in the sidebar under "More"-\>"Settings"

![Screen Shot 2020-06-04 at 3.03.16 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/97786i23D01A7539779363/image-size/large?v=v2&px=999 "Screen Shot 2020-06-04 at 3.03.16 PM.png")


author: Lee Cottrill
body: PERFECT! thank you!


Tags: card

clover

colour
How can I set a Fixed time in Due Date?
Asked by David Kennedy:

Hi

Whenever I want to create a due date I want the time to be fixed at 08:00 - how can I set this up in Trello as a default setting for all cards and boards that I attach due dates to?

David Kennedy, Photographer

*Great business, great products, great service, **great images***


Answers:
author: Soumyadeep Mandal
body: Hi [@David Kennedy](/t5/user/viewprofilepage/user-id/3954223) ,

Welcome to the community!

Please visit the below links and follow the steps:

<https://help.trello.com/article/794-adding-due-dates-to-cards>

<https://blog.trello.com/custom-due-date-reminders>


author: Iain Dooley
body: [@David Kennedy](/t5/user/viewprofilepage/user-id/3954223) this Trellinator function would do it:

<https://gist.github.com/iaindooley/62fdc27d06edc214929e71cfaf36afdc>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Fixed time in Due Date
Asked by David Kennedy:

Hi

Whenever I want to create a due date I want the time to be fixed at 08:00 - how can I set this up in Trello as a default setting for all cards and boards that I attach due dates to?

David Kennedy, Photographer

*Great business, great products, great service, **great images***


Answers:
author: Soumyadeep Mandal
body: Hi [@David Kennedy](/t5/user/viewprofilepage/user-id/3954223) ,

Please visit the below links and follow the steps:

<https://help.trello.com/article/794-adding-due-dates-to-cards>

<https://blog.trello.com/custom-due-date-reminders>

comments: author: David Kennedy
body: Thank you but this doesn't answer the question. The default time is 12 noon which isn't at all helpful. I want to change it to 08:00 as a default, rather than on every task. But thanks for trying to help. David
Card Color from butler
Asked by Laurent Ducreux:

Hello

There is a great update last week

<https://blog.trello.com/fr/trello-carte-couverture-couleur>

Do you think that it will be possible to have an option to add automatically with Butler ?


Answers:
author: Soumyadeep Mandal
body: Hi [@Laurent Ducreux](/t5/user/viewprofilepage/user-id/3954141) ,

Please visit the link below and install the chromium extension to your browser. I hope it will solve your problem:

<https://chrome.google.com/webstore/detail/list-highlighter-for-trel/haljojofdmnhcjenglgbejijfppbhmnn?hl=en>

<https://chrome.google.com/webstore/detail/card-colors-for-trello/nodlpencjjlohojddhflnahnfpfanbjm?hl=en>

<https://chrome.google.com/webstore/detail/trello-cards-optimizer/ipbjjbpopodbnjbjnneakhcppdocpelg>


author: Esme Crutchley
body: Hi [@Laurent Ducreux](/t5/user/viewprofilepage/user-id/3954141)

Welcome to the Community!

At the moment, Butler doesn't have the ability to act on card covers or colours.

However, [@Blair at Atlassian](/t5/user/viewprofilepage/user-id/418104) gave a fab answer to a similar question here: [Is there a way to automate cover colors?](https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-to-automate-cover-colors/qaq-p/1395396?utm_campaign=subscription_search_answer&utm_content=topic&utm_medium=email&utm_source=atlcomm) and also gave ways that Trello users can request features, so I would recommend that you request the features that you'd like to see (I have!!)

Hope this helps!

Esme :)
Is it possible to copy only the incomplete checklist items from one card to another?
Asked by Maria Jonathan:

If I have a card with 10 checklist items and I have completed 5 of the items. I want to be able to copy the remaining 5 items from one card to another. Is this possible?


Answers:
author: Iain Dooley
body: [@Maria Jonathan](/t5/user/viewprofilepage/user-id/3954066) you can use a card button to remove completed items, then you could copy the card without comments to a new card which would then contain only the items that were incomplete, or you could loop through the remaining checklist items and find a card with a specific name/link and add checklist items to that card:

![2020-06-06 at 3.39 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/98033iB226269554C7A4C3/image-size/large?v=v2&px=999 "2020-06-06 at 3.39 pm.png")

comments: author: Maria Jonathan
body: Thank you so much [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) this helped.
Team Gantt chart sharing
Asked by marina:

Please advise how may i share my TeamGantt chart with every dashboard member?

I link all dashboard tasks to TeamGantt, but teammates have no access to edit links and see diagram via "View in Team Gantt"

Free dashboard and improvment used.


Answers:
author: Torben_trello
body: Please note that the Power-Up mentioned is not developed by Trello. You can reach out to their support team via <https://support.teamgantt.com/article/116-trello-powerup/> if you have any questions in regards to the feature set of their product.


Tags: gantt
Does activating a Trello Business Class kill your free tier grandfathered status?
Asked by Joost Schuur:

We created our company Trello team a while ago, and I believe we were on some kind of grandfathered status that gives us access to more than the 10 free Trello boards that you now get.

I accidentally activated a Business Class trial because I added a member to a checklist item and without any further warning it started a trial (I wasn't even a team admin at the time!). Now when I look at the cancellation screen for Business Class, it mentions losing access to all but the most recent 10 boards (we have more).

So my question: Are we going to lose our grandfathered in access to more than 10 boards when I cancel this trial? That would be very annoying, since I feel like this trial was activated with no warning.


Answers:
author: Iain Dooley
body: [@Joost Schuur](/t5/user/viewprofilepage/user-id/3953911) I'm not certain, but I would say it's very likely.

comments: author: Joost Schuur
body: I'm currently in a frustratingly drawn out email support discussion with a Trello/Atlassian support rep trying to make them understand that I never hit a confirmation to start a trial and that we just want the old, legacy access to more than 10 boards back that we used to have because we don't have the budget to stay on the business tier.

There must have been some sort of bug that started a trial without showing the usual confirmation dialog box, but so far all I'm getting is copy \& pasted responses. The fact that I don't actually see the cancellation confirmation screen anymore and instead get JavaScript errors in the devtools console suggests that there's definitley some buginess going on.

I guess I'll find out one way or another in a few more days what access we get downgraded to, but this seems one of those scenarios where I'm caught in a niche situation and support is just following their usual script.


author: Joost Schuur
body: So far, so good. After our trial expired, we can still access more than 10 of our existing boards without any of them getting archived.

Atlassian support did not seem to know or understand what happens to legacy users like this niche cases like this, so I had to wait out the end of the trial.


author: Iain Dooley
body: Thanks for the follow up


author: Joost Schuur
body: Actually, a day after the trial expired, we did lose our legacy access to more than 10 board.

We solved this by making some boards personal and creating a new free team for one of our departments.
User profile display wont update to new profile name
Asked by Graham:

On a standard trello board, I have various tasks added to my user.

When I initially set up my user profile, I put in the wrong name.

When i hover over the task for me, I see my old username/profile.

I want the task to reflect my correct username, not the old one,

Ive tried changing usernames and profile info but it keeps rejecting saying name is taken,


Answers:
author: Soumyadeep Mandal
body: Hi [@Graham](/t5/user/viewprofilepage/user-id/3953859) ,

Welcome to the community!

1. The username you are trying to get is might be taken by someone else.

2. Log out of your account clear cache, history, etc from your browser and re-open your browser and log in to your account \& visit the below link and follow the below steps:

<https://help.trello.com/article/728-changing-your-username>