youngmon/atlassian-qna huggingface dataset:
Issues with parent-child restrictions
Asked by Anita H?tter:

We have a space with the restriction that "only some person has the possibility to edit"

- one of these persons wanted to edit a child page and she only has the view permissions.

I want to know how I can chanhe this- she needs to have edit rights!


Answers:
author: Asha Goyal
body: Hi [@Anita H?tter](/t5/user/viewprofilepage/user-id/5314168)

You can change this in your content's Restrictions window. To open this window, click the lock icon at the top of any content.  
The Overview page in your space will not have a lock icon. To access the restrictions   
window for your Overview page, select the More actions menu \> Restrictions.

Thanks


author: Tim Kopperud
body: Hi [@Anita H?tter](/t5/user/viewprofilepage/user-id/5314168)

The user will need edit in space persmissions to be granted edit on a page within it, because space level settings overrides content level settings. Have a look at [this page](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/) and see the yellow notice box in that document.

TimK.


author: Anita H?tter
body: Thank you all!

In the parents page the customer got his edit permissions because she was added per name- I added her now in the child page also with her name- now it worked.

If you only apply the same rights like in the parentpage she only had the view permissions.


Tags: cloud

confluence-cloud
Get client ip adress in confluence
Asked by Raphael dos Santos:

Hey guys, how are you?

Is there any way to get the IP of the user accessing the confluence datacenter? The version I have, by default, already captures, but it is the balancer's IP, and I need to collect the origin IP of whoever is accessing a page within confluence. Would a solution via configuration in tomcat be possible?

<br />

Thank you very much


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Raphael dos Santos](/t5/user/viewprofilepage/user-id/5190237) I believe you are looking for adding access logs:

* <https://www.techstacks.com/howto/configure-access-logging-in-tomcat.html>
* <https://confluence.atlassian.com/confkb/enable-x-forwarded-for-http-header-for-identifying-the-originating-ip-address-of-a-client-connecting-to-confluence-1251411719.html>


Tags: confluence-server

server
Searching option for Confluence Whiteboard
Asked by Cleber Marques:

Hi community!  

Recently, I had to migrate my team backlog back to [mural.co](http://mural.co/) because the lack of a search option in Confluence Whiteboard made it challenging to work efficiently. Imagine, for instance, being (or not being) able to instantly locate a keyword within a product backlog on the whiteboard during a backlog refinement session or daily standup meeting with the team. This is just one example of how this feature significantly impacts productivity and streamlines processes. The ability to search within Confluence Whiteboard is a game-changer for my team. If this feature becomes available at an opportune moment, I would love to be a promoter of the Confluence Whiteboard in my department!  

I envision the Confluence Whiteboard becoming a valuable tool for agile project management in my department. However, I believe there are significant opportunities for improvements - specifically, the addition of a search function.

I have used the "Give feedback" option inside the Confluence Whiteboard, but I have not received any response so far. I would like to ask if there's any official channel or process to request such a feature or to provide an upvote if it has already been requested. Is there a roadmap for Confluence Whiteboard development that could shed light on when we might expect this feature to become available?


Answers:
author: Ste Wright
body: Hi [@Cleber Marques](/t5/user/viewprofilepage/user-id/5329832)

I'd recommend in future using [this Group](https://community.atlassian.com/t5/Confluence-Whiteboards/gh-p/confluence-whiteboards) to ask these questions - it's probably best suited :)

There's a recent similar question on this I found - see a response from Atlassian on [this question](https://community.atlassian.com/t5/Confluence-Whiteboards/Searching-on-confluence-whiteboard/qaq-p/2478565) from September

Ste


Tags: cloud

confluence-cloud
How to re-order the sidebar categories?
Asked by Michael Stahl:

Hi -

As of this week, the order of the main categories on the left sidebar of my (Confluence cloud) space changed. If before I had the Apps category above the Content category, now it's the other way around, and there seems to be no way to re-order these.

What am I missing? And if indeed there is no way to reorder them... why this change at all?

My current workaround is to add the links under Apps as "short cuts", which is a category that mercifully is still above the Content one. But this is a kludge (for example, I lost the icons that identified each app).

Michael


Answers:
author: Dan Breyen
body: Michael, I found this article which may explain the changes:[Space Navigation](https://community.atlassian.com/t5/Confluence-articles/A-brand-new-space-navigation-experience-is-coming-to-Confluence/ba-p/2423015)

I'm wondering if this hit your space.

If that looks right, you could comment on that thread.

Hope that helps.

comments: author: Michael Stahl
body: Regretfully, the article just says the changes are planned - but not that there is a way to change the order of items in the side-bar. Sigh.

Thanks for the info though!

Michael


Tags: cloud

confluence-cloud
Missing pages after moving between spaces
Asked by Anne Golombek:

Hi everyone,

after having moved a section from the page tree (multiple page hierarchy levels involved) from one space to another, there are some pages missing now (not direct child pages, but children from child pages and deeper down the page tree).

We can't find the pages via search and nowhere in the "Manage Pages" area (Hidden, Restricted, Undefined and so on).

Do you have any idea where they could have ended up?

(I would have contacted support already, but there doesn't seem to be a way of doing so. No troubleshooting app installed and none found to be installed. Quite mysterious, too.)

Thank you for your help!


Answers:
author: Andrii Maliuta
body: Hello [@Anne Golombek](/t5/user/viewprofilepage/user-id/5329974) ,

It can be worth trying to retrieve pages using **REST API** by search or directly by space/title or ID - as this can be triggered directly from the DB. Maybe the cause is some INDEXing issue and you need to perform content re-indexing so that changes are applied.

comments: author: Anne Golombek
body: Thank you for your answer! Someone saved the links to the pages and they actually still worked, so the problem is solved for now. Will get back to your solution, if it turns out that we lost any more pages... thank you!


Tags: cloud

confluence-cloud
We?ve hit a snag
Asked by Abdulkadir Abdirahman:

The issue should resolve on its own, but if it keeps happening, ask your admin to contact [our support team](https://support.atlassian.com/contact/#/) and give them:

* The URL of this page
* The code associated with this error: **t2sod1**

What i was doing: I was updating confluence page via API using Nodejs.


Answers:
author: Trudy Claspill
body: Hello [@Abdulkadir Abdirahman](/t5/user/viewprofilepage/user-id/5329884)

Welcome to the Atlassian community.

If the problem has persisted you will need to contact the support team via the URL specified in the message:

<https://support.atlassian.com/contact/#/>

comments: author: Abdulkadir Abdirahman
body: Great, thank you.


Tags: cloud

confluence-cloud
Searching option for Confluence Whiteboard
Asked by Cleber Marques:

Hi community!  

Recently, I had to migrate my team backlog back to [mural.co](http://mural.co) because the lack of a search option in Confluence Whiteboard made it challenging to work efficiently. Imagine, for instance, being (or not being) able to instantly locate a keyword within a product backlog on the whiteboard during a backlog refinement session or daily standup meeting with the team. This is just one example of how this feature significantly impacts productivity and streamlines processes. The ability to search within Confluence Whiteboard is a game-changer for my team. If this feature becomes available at an opportune moment, I would love to be a promoter of the Confluence Whiteboard in my department!  

I envision the Confluence Whiteboard becoming a valuable tool for agile project management in my department. However, I believe there are significant opportunities for improvements - specifically, the addition of a search function.

I have used the "Give feedback" option inside the Confluence Whiteboard, but I have not received any response so far. I would like to ask if there's any official channel or process to request such a feature or to provide an upvote if it has already been requested. Is there a roadmap for Confluence Whiteboard development that could shed light on when we might expect this feature to become available?

Thank you!  

<br />

**Edit:**   
I found out that I posted my original message in the wrong forum inside this Community, so I posted the same message in what I believe is the right forum for discussing use cases and features. See you there!  

Here's the link: [https://community.atlassian.com/t5/Confluence-discussions/Searching-option-for-Confluence-Whiteboard/m-p/2493172#M11745?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Confluence-discussions/Searching-option-for-Confluence-Whiteboard/m-p/2493172#M11745?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)


Answers:
author: Ste Wright
body: Closing this one due to the new question you posted :)

Ste


Tags: cloud

confluence-cloud
Format Inline Text as Code?
Asked by Will D:

Very simply want to format text as code - if I copy a string from a code block and paste it into inline text - it's formatted as code.

Copy+Pasting is incredibly laborious.

**Anyone know of a format as code hotkey for inline text?**


Answers:
author: Will D
body: Ctrl + Shift + M lmao


Tags: cloud

confluence-cloud
What's the repository URL of "com.monetizemore.android:pubguru" anyone know about it?
Asked by Jaydeep Patel:

I want to add pubguru ADS in android project, but I couldn't find SDK of it anybody help to resolve this?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Jaydeep Patel](/t5/user/viewprofilepage/user-id/5329637) I would suggest raising this question in more relevant channels like <https://stackoverflow.com/> Atlassian community is solely used to raise questions related to Atlassian products.
CQL returning empty results
Asked by Seramme:

I feel like I'm missing something obvious, but... I'm trying to use the search endpoint in REST API but no matter the search terms, it always returns empty results.

I am able to list my content by doing a GET https://\<my subdomain\>.atlassian.net/wiki/rest/api/content

However when I try to use the search endpoint with any CQL query, I always get 0 results. For example:

GET https://\<my subdomain\>.atlassian.net/wiki/rest/api/search?cql=type=page  
gets:  
{  
"results": \[\],  
"start": 0,  
"limit": 25,  
"size": 0,  
"totalSize": 0,  
"cqlQuery": "type=page",  
"searchDuration": 115,  
"archivedResultCount": 0,  
"_links": {  
"base": "https://\<my subdomain\>.atlassian.net/wiki",  
"context": "/wiki",  
"self": "https://\<my subdomain\>.atlassian.net/wiki/rest/api/search?cql=type=page"  
}  
}  
Is there some kind of setting I need to use to enable CQL? Is my CQL query wrong in any way? Is using CQL search not available for free plan users? Or is it something else that I'm missing here?  
Any help would be greatly appreciated!


Answers:
author: Matt Treadway
body: Did you ever figure this out? I am having the same issue.  
in browser the results are fine, from server the call returns correctly but an empty result set.


author: Aron Gombas _Midori_
body: I tried this URL on our site and it worked as expected:

```
https://<my subdomain>.atlassian.net/wiki/rest/api/search?cql=type=page
```

If you open that URL in your browser while you are logged in, do you see a valid response?

Your GET request looks well-formed, otherwise you'd get some error. I'd think that maybe the user you're using to authenticate the request has no access to any content on the site?!


Tags: cloud

confluence-cloud
How to connect to amazon linux 2023 via XFTP?
Asked by ??:

I can successfully connect to the sever via Xshell.But always fail when I try to open a Xftp window.

The error message says '??????????????????????'

the pem file provided is exactly the same.


Answers:
author: Jack Brickey
body: Hi [@??](/t5/user/viewprofilepage/user-id/5329525) , is your question somehow associated with Confluence? It does not appear to be based on your post.


Tags: unknown-hosting-type
How to address a 3rd party macro in markdown code?
Asked by Patrick Prill:

We are creating some pages automatically, writing .md files and uploading them to Confluence via the API.

We are also including standard macros in our pages, eg.:  

```
<ac:structured-macro ac:name="jira">
<ac:parameter ac:name="columns">key,type,summary,priority,created,status</ac:parameter>
<ac:parameter ac:name="server">JIRA</ac:parameter>
<ac:parameter ac:name="serverId">xxx</ac:parameter>
<ac:parameter ac:name="jqlQuery">JQL_BUGS_FIXED</ac:parameter>
</ac:structured-macro>
```

Now I want to include a macro from a 3rd party / Marketplace app.

How do I address these macros? Is that something common for all 3rd party macros, or do I need to address each marketplace app provider individually?

Thanks for your help


Answers:
author: Bert van Dijk _TMC_nl_
body: Hi [@Patrick Prill](/t5/user/viewprofilepage/user-id/5329450) ,

There is no common ground, as each app provider can release it's own macros. However, you could make an example page with the 3rd party macro on it and see how it looks like with the REST API.

comments: author: Patrick Prill
body: Thank you, that was an excellent idea. Got it working. So now I need to test if the parameters I found work in all necessary constellations. Thank you!


Tags: cloud

confluence-cloud
EDIT issue: pages are EDIT restricted for generic users
Asked by aad s:

Out confluence pages have edit issues.

Though permissions are granted at space, parent and child page level, it restricts people from editing.

I am referring this page for managing access restriction.

Explanations are not sufficient enough to solve the issue am facing on my pages and the space.

Need urgent help


Answers:
author: Trudy Claspill
body: Hello [@aad s](/t5/user/viewprofilepage/user-id/2692550)

Can you provide a screen image of what the users see when they view the page? Do you not get the Edit button at all or do they get an error message when they try to edit the page?

Can anybody edit the page? Can administrators edit the page?

Does the page have restrictions set on it or on a parent page? What does an administrator see when they look at the restrictions for the page?

What version of the product are you using?

Have you tried using the Inspect User Permissions option to troubleshoot the problem?

<https://confluence.atlassian.com/doc/inspect-permissions-992678939.html>

Be aware that by posting your question here you are using a User Community. This is not the channel for contacting Atlassian Support.


Tags: confluence-server

server
fault in space permissions
Asked by Vasudha_bhakri:

Even though the user has only view permission, he can delete comment and delete a page, how is that possible?


Answers:
author: Peter Van de Voorde
body: Hi [@Vasudha_bhakri](/t5/user/viewprofilepage/user-id/5329231) ,

welcome to the Atlassian Community, I would recommend you take the steps explained in this article first to see why this is happening: <https://support.atlassian.com/confluence-cloud/docs/inspect-a-users-permissions/>

Cheers,  
Peter


Tags: cloud

confluence-cloud
Display formatted JSON data/attachments (ConfiDoc Macro?)
Asked by Frank Leverenz:

Hi,

In Jira I can display JSON data with "+" "*code*" correctly formatted

In Confluence I didn't find a solution.

Is the ConfiDoc macro the only way?

I tried it with this config, but it didn't work as I expected:

![ConfiDoc ListVew Macro.jpg](/t5/image/serverpage/image-id/283675i000D15E31B8EF03A/image-size/large?v=v2&px=999 "ConfiDoc ListVew Macro.jpg")

Frank


Answers:
author: Tim Kopperud
body: Hi [@Frank Leverenz](/t5/user/viewprofilepage/user-id/5329192)

You can display formatted JSON on a page by using the **Code Snippet** macro.

![json.png](https://community.atlassian.com/t5/image/serverpage/image-id/283940iFBC6FB9B6BE55FE8/image-dimensions/450x191?v=v2 "json.png")

Without a third party app, I don't think you will be able to see a preview from a JSON attachment without clicking on the the attachment icon.

![jsonatt.png](https://community.atlassian.com/t5/image/serverpage/image-id/283941i05A498A7C7FE72DB/image-dimensions/278x294?v=v2 "jsonatt.png")

Preview clicking the demo.json icon opens this:

![jsonattprev.png](https://community.atlassian.com/t5/image/serverpage/image-id/283942iDB689A87D76A974C/image-dimensions/270x289?v=v2 "jsonattprev.png")

You might also [see this document](https://support.atlassian.com/confluence-cloud/docs/display-files-and-images/).

TimK.


Tags: cloud

confluence-cloud

json
Trello Changes to multiple cards
Asked by Pablo Majano:

Good Morning -

So I have a similar checklist and items for multiple Trello cards. I would like to change the tittle of the check list for multiple cards.   

Do I have to do it 1 by 1 or can I mass-edit the changes to multiple cards?


Answers:
author: Alex W
body: Hi [@Pablo Majano](/t5/user/viewprofilepage/user-id/5180758) - welcome to the Community!

Natively, you can't bulk change cards, but this Power-Up may help: <https://trello.com/power-ups/5e4464985fd190825d164de3>
My team dosent recive notification when gave some worklist what can i do for notifications
Asked by Gorakh pahadi:

Trell notification not flash on team members mobile so how they know updation every time if they open app they have able to see workspace updation need notification so please help me what can I do


Answers:
author: Victor N
body: Hi Gorakh, at the moment, push Notification for iOS and Android is not yet available for checklist items.   
Notifications for checklist items are sent via email and will show up in the in-app notifications feed.  

Board members will receive email notifications if -  

* They are assigned to a checklist item.

* A due date is added or changed on a checklist item you're assigned to.

* A due date is coming up or past due for checklist items you're assigned to.

I will share your feedback with our product teams on getting notified on the mobile app platforms and hopefully, this might be available sometime soon.
I have been trying to log into trello using my work place account to no avail.
Asked by Michelle_H:

I have been trying to sign into my trello work account. The email that my work place provided me did not work so I tried signing up. When I did that it asked me for a verification code which my work place has not received. I have been blocked by the system. Any suggestions.


Answers:
author: Luciana Munhoz
body: Hi Michelle! Welcome to the community!

I'm sorry to hear that you are having trouble with your login. That can happen due to several reasons, so I'd highly recommend you open a ticket to our support so there you can share your work email and the team will be able to investigate it further for you. You can open a ticket through this link -\> <https://trello.com/en/contact#/>
????????????. ??????????? ?????? ? ? ?? ???? ????????, ???? ???????? ??? ???????? ??????
Asked by ????????? ??????:

![photo_2023-03-27_09-09-32.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/247843i67CA066630B2671A/image-size/large?v=v2&px=999 "photo_2023-03-27_09-09-32.jpg")


Answers:
author: Alina Kurishko
body: ?????? ????, ?????????!

?????? ?????? ???????????? ????? ???????? ????? ?????? ?? ????????. ????????? ?? ?????? ????? ?? ?????????? ?????? ????????????, ? ??? ??? ??????? ? ????????? Billing.

????? ?? ???????? ?????? ? Premium ????????, ??????? ??? ?????????? ? ?????? ???????????? ? ????????? ?? ???????? ????? ??? ???????? ??? ???????? ??? ??? ??????? ?????? ????????????.

???????, ??? ?????????? ??? ???????!

????? \| The Trello Team
workspace calendar
Asked by San Units:

Does the workspace calendar (not the calendar board, but the workspace calendar) only display cards? Tasks inside the card (from the checklist) do not display the general calendar of the workspace(((  
As set up so that the workspace calendar pulls up not only cards from the boards, but also tasks from the checklists inside the cards (like, for example, the calendar inside the Board does)?


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community!

Right now, that feature isn't available within Trello. We actually have it as an open feature request for the product team to consider! I'll add you as an official "+1" in support of this.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: [++https://blog.trello.com/feature-requests-unite-support-and-product++](https://blog.trello.com/feature-requests-unite-support-and-product)

Alina \| The Trello Team

comments: author: San Units
body: Thank you! Yes, I will gladly support the implementation of this feature. Thank you!
Where can I see how much space is left on my board?
Asked by Megan Brits:

I want to see how much storage space I have left on a workspace/board.


Answers:
author: Sagar Rao
body: Hi Megan,

We do not have any Storage Limit on Trello. The only limit is the size of individual files. For Free Workspaces - it is 10MB/File and for a Paid Workspace - it is 250MB/File.

Hope this helps.

Sagar \| Trello Support
Why didn't you cancel the payment?
Asked by ???:

02-26-2023  
I wrote as below and received a reply saying that the payment will be canceled.  
ID : highyes_tax@naver.com

I clicked the wrong way and the payment was made, please make sure that the existing $25 subscription is not billed in the future.  

It's frustrating because there's no place I can contact in Korea. Please process it.  
03-27-2023  
However, after more than a month, the payment has not been canceled.

Please check again and quickly.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

We can't help you with that, we are not support. You will need to talk to Atlassian billing support - raise a request via <https://support.atlassian.com/contact>
Sorry something went wrong try again in a little while
Asked by Frank Juarez:

I cannot access my Fortnite account,, it keeps saying. Sorry something went wrong try again in a little while


Answers:
author: Victor N
body: Hi Frank, your request isn't very clear, I apologize.   
I'm guessing you are trying to access a Trello account/board you use to track Fortnite events/progress or maybe you're trying to access the Fortnite community Trello board.

We will really like to better understand the issue and help, please reach out to us via:  
<https://trello.com/contact>   
We can then ask for more account details that you might not want to share here and help resolve the issue.