youngmon/atlassian-qna huggingface dataset:
Cloud Rider Form - End User Request
Asked by darboleda@compu-link.com:

Hello!

I am trying now for several days to get in contact with a rep that can direct me to the right person in regards to signing a Cloud Rider Agreement. I have an end user attempting to obtain your cloud product, and before creating or claiming their site via your website, they need a Cloud Rider agreement signed by Atlassian.

Can I get some insight or help? Our end user is an NYC agency.

The support number is impossible to go through. Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: I don't think Atlassian will sign anything like that. They provide a service as stated on their website, and it's up to the end user how they use it or whether it fits in with their guidelines.


Tags: cloud

confluence-cloud
Specific Search bar - Restrictions for other Items
Asked by Michael Mekonnen:

Hi!

Im new when its come to confluence but Im gonna create a specific Wikia in our companys confluence and I dont want the other items in our company confluence to pop up in my specific page which will host the wikia, is this possible?


Answers:
author: Davin Studer
body: The Live Search macro gives you some options for that. You can restrict it to a space/label/content type. If you want to search a specific branch of the navigation you can use the Page Tree Search macro.

comments: author: Michael Mekonnen
body: Thank you for the respone Davin! Its been really helpful!
Web sections supported in Confluence?
Asked by Pascal Robert:

Hi,

We wrote a Jira plugin to display a menu with items in Jira's navigation bar, and it works well.

Now, we want to do the same with Confluence. New plugin is created, I copied the web items and sections from the Jira plugin to Confluence, and... only the top level item appears!

```
<atlassian-plugin key="${atlassian.plugin.key}" name="${project.name}" plugins-version="2">

...

<web-item key="menu_libre_service" name="Libre-service" section="system.header/left">
<label>Libre-service</label>
<link linkId="menu_libre_service">https://confluence.xxxxx.com/display/ADMIN/</link>
</web-item>


<web-section name="JIRA" i18n-name-key="section_jira.name" key="section_jira"
location="menu_libre_service" weight="10">
<label key="section_jira.name" />
</web-section>

<web-item key="lien_creation_projet_jira" name="Cr?er un projet" section="menu_libre_service/section_jira" weight="10">
<label>Cr?er un projet</label>
<link linkId="lien_creation_projet_jira">/secure/CreateIssue.jspa?issuetype=16201&amp;pid=60805</link>
</web-item>
```

The first Web item show up in the navigation bar, but its children are not.  

Is this supported in Confluence 6.13?  

Thanks.


Answers:
author: Shannon S
body: Hi Pascal,

Thank you for contacting us. I'm not too sure about this myself, but I think you might be able to find the help you need from our [Atlassian Developer Community](https://community.developer.atlassian.com). The majority of users on *this*Community are end users who are not developing plugins for our products, but the Developer Community is. They will be more likely able to tell you what is and isn't possible when developing for Confluence,

Let me know if you have any trouble with that.

Regards,

Shannon


Tags: atl-adm

atl-dev

confluence-development

confluence-server

server
Can't Share a Confluence item with a team
Asked by Gary Rees:

Trying to share a generic file list item from Confluence using the Share dialog. In the Send a notification dialog I enter a valid Confluence team name but get back No matches. Would appreciate any help in getting this function to work. Thx.


Answers:
author: Shannon S
body: Hello Gary,

Welcome to Atlassian Community. It's great to meet you.

I'm testing this with my instance today, and it does appear to work, but it might depend on the name of the team. Could you tell me if this happens with all teams, or are there specific teams that aren't working. Also, is it for all pages or only certain ones? Or certain spaces?

Looking forward to hearing from you soon!

Regards,

Shannon


Tags: cloud

confluence-cloud
How to deactivate email notifications?
Asked by Klaus Reinhardt:

Currently I receive approx. 50 email notification about changes in confluence per day that are not of any relevance to me. Any attempt to deactivate this failed, even "Page not found" appeared within the help section. I would highly appreciate any help and support

.

Thanks

Klaus


Answers:
author: Davin Studer
body: If you click your profile picture in the top left corner there is a section for Watches. You can see every thing you are watching from there and un-watch it. Also, by default any time you edit a document you will start to watch it. That can be changed in Profile -\> Settings -\>Email. Click the Edit button and then uncheck the Autowatch checkbox. Then click the submit button.


author: Victor Mutambuki
body: Klaus,

Welcome to the Community.

You can do so by clicking on the "stop watching pages" links.

See link below for more info.

<https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html>

Victor
Why can I not find certain team members when I search for them on the "People" tab of Confluence?
Asked by Nicole Durante:

I am trying to create a team calendar and when I go to search for certain known team members they cannot be found as an option for the "Who" for the events. So, I went to the "People" tab on Confluence and they are not there either.


Answers:
author: Kian Stack Mumo Systems
body: Nicole,  

Are these team members that have permissions to log into Confluence?  

The people tab only allows you to search through active Confluence users.

<https://confluence.atlassian.com/confcloud/search-the-people-directory-724765425.html>
Post migration to the cloud - Redirection
Asked by James Palmer:

I have recently completed migration of our on Premise Confluence instance to the Atlassian cloud. I did this on a Space by Space basis with export and import (there were reasons for this).

What we now want to do is to set up some sort of redirect from the old instance to the new one so that people are not forced to fix their links/bookmarks.

This isn't quite as simple as that though, because the URLs of the new site are different to the old site. An example: /display/WBP/Beckelmann becomes /wiki/spaces/WBP/overview.

We have used the REST API to build a mapping of the pages, but I am struggling to work out the best way to implement that. Has anyone had any experience with this, or got a guide I could read?


Answers:
author: Ramona Scripcaru
body: Hey James,

Hope that everything went well with your migration!

Indeed, the URL is different, but this should be doable if we take into consideration that in the cloud an URL of type:

<https://sitename.atlassian.net/wiki/display/spacekey/pagename>

should automatically redirect you to the new page in the cloud, which format will be:

<https://sitename.atlassian.net/wiki/spaces/spacekey/pageid/pagename>

e.g.:/wiki/display/WBP/Beckelmann -\> /wiki/spaces/WBP/pages/pageid/Beckelmann

Can you please check this on your site and let me know if this works for you?

Cheers,

Ramona

comments: author: James Palmer
body: Hi Ramona,

That's a really good tip. It definitely works as you suggest.


author: Ramona Scripcaru
body: That is great news, James! Happy that I could help.

Cheers,

Ramona


author: Mohamed Lrhazi
body: How can this be automated? How does one redirect any page to its correct new url in the cloud version?


author: James Palmer
body: We created a httpd rule to forward as follows:

<br />

Redirect permanent "/display/" "<https://sitename.atlassian.net/wiki/display/>"


author: Aresky Bandera
body: What about those links where the cloud page has a page id rather than a name?


Tags: atl-adm

cloud

confluence-cloud
Is there a way to allow each user to set their group by view?
Asked by Peter Nguyen:

As an admin user, when I change my group by view for the board, it changes for all members of my team. Is there a way to allow each user to set their own group by view?


Answers:
author: Shannon S
body: Hello Peter,

Thank you for contacting us about this. Can you clarify what it is exactly you're trying to do? Your question is in the Confluence collection, but you mentioned boards which is a feature of Trello or Jira. Can you confirm if your question is indeed about Confluence?

If not, please let us know which product and version this is for, and a screenshot of the page where you're running into the issue.

Thank you!

Regards,  
Shannon


Tags: cloud

confluence-cloud

jira-cloud
Need to build a roadmap
Asked by sai kaushik giddalur:

Need to build a roadmap, in 2 week sprint cycle (not week/month)

At feature level and team level

Which plug-in is best suitable for the above problem Bigpicture or Aha


Answers:
author: Daniel Eads
body: Since you've added Confluence tags to the question, I'll mention that the [Confluence Roadmap planner](https://confluence.atlassian.com/doc/roadmap-planner-macro-704578202.html) can be used for showing timelines of things. The bottom of the documentation shows some add-ons that can connect with Jira for simple planners.

On the other end of the spectrum, we've also got [Jira Portfolio](https://marketplace.atlassian.com/apps/1212136/portfolio-for-jira?hosting=server&tab=overview) which offers extensive insight into your team's roadmap and velocities, both at a team level and wrapping up into higher levels that would be of interest to people looking at development across your entire software staff.

With the Atlassian-built stuff mentioned now, I'm also adding the appropriate tags to this question so that the Aha and BigPicture staff are more likely to see it and respond.

Cheers,  
Daniel

comments: author: sai kaushik giddalur
body: Thanks Daniel


Tags: addon-io.aha.connect

aha

confluence-server

jira

jira-server

server
Can I save an email Template in Confluence?
Asked by Nicole Campbell:

Our team sends similar emails multiple times (Intro emails, project closure emails etc.) We have created templates for these so the team doesn't have to rewrite them. Can we add these templates to Confluence and have them open up as an email message so we can edit the content and send it off?

If you can't save the templates, is there an email integration?

Thanks for your help!


Answers:
author: Davin Studer
body: You could use Confluence's native page template functionality and template variables. You could have the people fill in the variables and select next which would bring up a page with the stuff filled into your template. Then simply copy and paste that into your email program and hit send.

A couple other options would apps for Confluence that will put a form on a page where you will in the field and hit send and Confluence will send out an email with the format of your choosing. The two that I have used are [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview) and [Forms for Confluence](https://marketplace.atlassian.com/apps/261/forms-for-confluence?hosting=cloud&tab=overview).

comments: author: Nicole Campbell
body: Thanks for your suggestions Davin!


author: Konstantin _DSR Corporation_
body: Hey there,  

You can use [Iota Copy](https://marketplace.atlassian.com/1234910) plugin for your case.  

You will need to:

1. Create a page / pages with email templates you will want to reuse.

2. Add Iota Copy to the page and configure it to open the email client and prefill email with the required data.

After that your team mates will just need to click the Iota Copy button and paste page content in the email client opened for you.
Cannot select insert button when trying to insert a link
Asked by LINDA BOSKEY:

![Screen Shot 2019-06-27 at 9.45.02 AM.png](/t5/image/serverpage/image-id/58993i0B6782E6724512B6/image-dimensions/600x420?v=v2 "Screen Shot 2019-06-27 at 9.45.02 AM.png")


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@LINDA BOSKEY](/t5/user/viewprofilepage/user-id/3408825)

There is a bug for this issue. How did you paste the link in the Address field? Using mouse right click or Ctrl/Cmd + V? Try using the shortcut.

Ravi

comments: author: LINDA BOSKEY
body: Incredible. It works. Thank you!
How do I add a Twitter feed into my personal space
Asked by David Ramirez:

Hi - I have searched for different solutions to no avail. The task is simply adding a Twitter feed into my personal space. So far just inserting the snippet produced by Twitter doesn't work (is rendered textually). I don't find a Create User Macro (as suggested in some old help pages) or similar anywhere.

Product is Confluence for Cloud.


Answers:
author: Diego
body: Hello there David!

For a few years now, Twitter has changed their API and some features do not work as intended with our Widget Macro anymore. With this in mind, we can recommend you these solutions:
> * **++*[Twitter Connector for Confluence - Cloud](https://marketplace.atlassian.com/apps/1216687/twitter-connector-for-confluence?hosting=cloud&tab=overview)*++**
> * **++*[HTML Macro for Confluence Cloud](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview)*++**

With the Twitter Connector you should be able and configure any desired Twitter stream on your pages.

With the HTML macro, we still need to use Twitter's tool here:
> * [++***Publish Twitter***++](https://publish.twitter.com/#)

After the code is generated by Twitter, we should be able to insert it into the HTML Macro.

Let us know if this helps you David!


Tags: cloud

confluence-cloud
ConfiForms: Convert entries to pages
Asked by Philipp Sommer:

Hi there,

A colleague of mine created a ConfiForms form with more than 130 entries.

I would like to set up a page for each of them in a different space.

Is there a way to do this automatically? I don't want create all these pages manually.

Regards,

Philipp


Answers:
author: Davin Studer
body: Yes, you can add an ifttt macro to the page to create the new pages. You would set the event to on modify and the action to create page. If you are still adding entries to the form you would probably want two ifttt macros. One for on created and one for on modified. Then it would simply be a matter of editing and saving each entry ... which you could probably loop through using the REST API.

comments: author: Alex Medved _ConfiForms_
body: You can add some hidden field and just call <https://wiki.vertuna.com/display/CONFIFORMS/REST+API#RESTAPI-Updatespecificfield> to update it (last step in Davin's answer)

(in addition to ConfiForms IFTTT set onModified event, as [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) suggested)


Tags: confiforms

confluence-server

server

vertuna
How do I create in-text definitions in Confluence
Asked by Jim Walther:

While working in Confluence, I have found the need to define individual words on the page. Sometimes I can re-write the sentence to use expandable text on the term. Often I cannot. Is there a way I can use expandable text or something to provide a definition?

Something like hover text would work well, where the user can hover over the highlighted word or phrase and see the definition.


Answers:
author: Andrea Mendez
body: Hi Jim!  

You can use in-line comments for this part, just select a portion of text and it will give you the option to add a comment, once you save it, other users will be able to see the comment on the line by clicking on the highlighted words.

![comment.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/58991i27D213FFE3A938DD/image-dimensions/189x71?v=v2 "comment.PNG")![comment2.png](https://community.atlassian.com/t5/image/serverpage/image-id/58992i4B70C9307000D0BA/image-dimensions/598x204?v=v2 "comment2.png")  
Hope this helps :)

comments: author: Jim Walther
body: Interesting idea. Can other users remove or resolve the comments? We use Confluence for all of our documentation and try to limit people who can edit. I know they wouldn't be able to edit the document itself, but could they do anything to the comments if they are restricted to view only?


author: Andrea Mendez
body: If they have add comment permission on the space, they can do this actions, but if they do not have the add comment permission they will not be able to resolve the comment, and the comment can only be removed from the text once it has been resolve.


author: Jim Walther
body: Great! Thanks Andrea!
Confulence upgrade from 6.2.1 to 6.15.X
Asked by Sanjeev kumar N:

Hello Team,

We need your help in upgrading confluence to latest version.

We have Confluence version 6.2.1 (has reached End of Life) and we need to upgrade it to latest version 6.15.X (6.15.4).  
Not able to find any links for upgrading from 6.2.1 (6.x.x) to 6.15.x version.  
Can I upgrade directly from 6.2.1 to version 6.15.4 without installing intermediate versions?  
Or  
should I be consistent 6.2.1 -\> 6.3.1 -\> ... -\> 6.4.X -\> ... -\> 6.15.2

Please do the needful.

Thanks  
Sanjeev Kumar N


Answers:
author: Petr Van??ek
body: Hi,

best description how to upgrade Confluence and specially on upgrade path here: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html#UpgradingConfluence-1.Determineyourupgradepath>  

So it should be without any problem make direct upgrade.

comments: author: Sanjeev kumar N
body: Thanks Petr Vanicek, I am checking on it. Will update once done with upgrade.


author: Sanjeev kumar N
body: Hi Petr Vanicek,

Was able to upgrade directly from 6.2.1 to 6.15.5 version.

We are able to see below warning message in Manage apps section, can we ignore this message.

"This version of Confluence is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."

Thanks


Tags: confluence-server

server
Adding a simple counter to a page in Confluence
Asked by Jure Sen?ar:

Hi, I would like to add a simple counter where user can press +1 to increase the value without editing the page (similar as checkbox).

\[15\] \[-1\] \[+1\]

What is the easiest way to achieve that?


Answers:
author: Nic Brough -Adaptavist-
body: You will need to write an app that provides a macro to do that.


Tags: confluence-server

count

page

server
Can't find excerpt or page when trying to use page include or excerpt
Asked by Robin Spiteri:

Hi there,

I have a table of data that I want to use as a central source of data to graph in a variety of ways, instead of just repeatedly manually including the same data in separate chart macros.

The problem is that the page I create isn't found when I use the page title in the page include or include excerpt options. (I've tried setting the table of data within an excerpt macro on that page.

I've tried putting the data in that page/excerpt form on a page that was a parent page or child page of the page I want the multiple graphs to be on. But in each case when I try to use it by the page is not found. (I've tried finding it with the page title but also short and long form URL.

I'm guessing it's something to do with view privileges but every page I can see has the same view options (using the little red padlock icon to see them).

I can't install any macros/anything new, I don't have the option to view any log files - all of that is not available to me. Can anyone give me some tips as to how to debug this problem? We're using v 5.9.11

Thanks very much for your time!


Answers:
author: Robin Spiteri
body: Just to add to this, I went off and worked on other issues. Came back days later and the page where I put the excerpt did show up this time. So perhaps it's possible that if anyone else has the same problem, there might be some sort of delay that's needed for such a change to propagate.


Tags: confluence-server

excerpt

server
Translation in Thai
Asked by SUMMIT:

We need to translate the content on our Confluence site to Thai language. Thai is not one of the in-built supported languages. Also, there is no Language Pack available for Thai. Any thoughts?


Answers:
author: Diego
body: Hello there!

You are correct. As of today, there is no translation to Thai available for Confluence .

According to our article, these are our translations:
> * ++***[Atlassian Translations](https://confluence.atlassian.com/translations)***++

According to the same document, we can request translations for languages that are not yet available here:
> * ++***[Customer Portal](https://translation.atlassian.net/servicedesk/customer/portal/9)***++

Now, if you need to translate content created in Confluence, you can refer to this other article here:
> * ++***[How can I translate Confluence page content?](https://confluence.atlassian.com/confkb/how-can-i-translate-confluence-page-content-345637421.html)***++

Let us know your thought on this!

comments: author: Paul Sherman
body: Feel free to reach me. ???????????????????????????????? am very happy to help pro bono, for the good of collabotation and open source.


Tags: confluence-server

server
Excel files management on Confluence best practices
Asked by Daniele Mancin:

Hi everybody,

In my company, I'm migrating all the documentation from an internal CMS to Confluence.

In my work group space, I created many pages and sub pages for Architecture design, projects, how to, etc...

I'm a little bit confused if migrate also MS Excel files; these are tipically dynamic files, with lists of servers, devices and networks that changes frequently; there're simple files, without macros.

Confluence may be the right solution for Excel file management, or it's better mantain the Excel file in the older CMS repository?

Thank you very much for support

Daniele


Answers:
author: Peter Davis
body: Hi,

Since you probably want to get rid of the old system yes you can move excel files to a confluence page as attachments and then use the insert attachments macro. If you'd like to show the files there is an excel embed macro as well.
EazyBI integration with Confluence is not working
Asked by vivek.vishwanathan:

Hi, we are unable to view the EazyBI report in confluence for some users.

It is saying you are not authorized to perform this request.

can you please help us on this? Which role we need to assign to view the report?

Thanks.

Vivek.


Answers:
author: Zane eazyBI Support
body: Hi [@vivek.vishwanathan](/t5/user/viewprofilepage/user-id/1176623)

A user should be a user of the eazyBI account as well to see eazyBI reports published in Confluence page or Jira dashboard using gadgets ([https://docs.eazybi.com/eazybijira/publish-reports/eazybi-gadgets-in-confluence-pages).](https://docs.eazybi.com/eazybijira/publish-reports/eazybi-gadgets-in-confluence-pages).?)  
I would recommend to add a Jira user group (for example, jira-users) to eazyBI account and grant it **Viewer** or **Dashboards viewer** role ([https://docs.eazybi.com/eazybijira/set-up-and-administer/account-users).](https://docs.eazybi.com/eazybijira/set-up-and-administer/manage-accounts/account-users)

Best,  
Zane / support@eazyBI.com


Tags: cloud

confluence-cloud