youngmon/atlassian-qna huggingface dataset:
Unable to login to the forge
Asked by Ritupurna BISWAL:

Hi Team,

I am trying to develop macro for a confluence cloud instance , and came to know about Forge .

I am unable to login to forge and getting below error.

Logging you in...

?? GraphQL <https://api.atlassian.com/graphql>  
Query: {me {user {name accountStatus accountId}}}  
Variables: {}  
request to <https://api.atlassian.com/graphql> failed, reason: self signed certificate in certificate chain

Error: We couldn't log you in with those credentials. Check your email address and token before rerunning the command.

Error: We couldn't log you in with those credentials. Check your email address and token before rerunning the command.  
at loginCommandHandler (C:\\Users\\rbiswal\\AppData\\Roaming\\npm\\node_modules\\@forge\\cli\\out\\command-line\\register-authentication-command.js:41:65)  
at processTicksAndRejections (internal/process/task_queues.js:95:5)  
at async Command.actionProcessor (C:\\Users\\rbiswal\\AppData\\Roaming\\npm\\node_modules\\@forge\\cli\\out\\command-line\\command.js:74:32)

Kindly help .

Thanks


Answers:
author: Huwen Arnone _Deiser_
body: Did you check your company's Firewall? That could be blocking you from doing that. Maybe you could find more enlightenment in the Developer Community and/or on this thread \>\> <https://community.developer.atlassian.com/t/unable-to-log-into-forge-from-behind-corporate-firewall/44099>

I hope you find a solution to this [@Ritupurna BISWAL](/t5/user/viewprofilepage/user-id/4514598)

Regards!


Tags: cloud

confluence-cloud

forge
Confluence Server Down Frequently (twice in a month)
Asked by Atlassian B2X:

My confluence down once in every two weeks, Showing some caches stuck:

13-Aug-2021 06:33:16.624 WARNING \[Catalina-utility-3\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread \[http-nio-8090-exec-240\] (id=\[23293\]) has been active for \[68,479\] milliseconds (since \[8/13/21, 6:32 AM\]) to serve the same request for \[[https://wiki.b2xcare.com/plugins/servlet/eb/search](https://wiki.b2xcare.com/plugins/servlet/eb/search "https://wiki.b2xcare.com/plugins/servlet/eb/search")\] and may be stuck (configured threshold for this StuckThreadDetectionValve is \[60\] seconds). There is/are \[47\] thread(s) in total that are monitored by this Valve and may be stuck.


Answers:
author: Radek Dost?l
body: This wiki.b2xcare.com site - how does it come in play in your environment, is it an application link? We've for instance once observed that when another application over an applink goes down, our Confluence couldn't breathe either, I don't remember if there were similar stuck threads or not at the time but I'd imagine so.

No other guesses apart from that without knowing how that url is used. I don't otherwise recognize the "/plugins/servlet/eb/search" path, and it does not open in our Confluences, so if this is Confluence, then I will assume it's a plugin path - maybe a problem with the plugin itself causing the threads to become stuck, that can happen as well.

comments: author: Atlassian B2X
body: Yes Radek,

<https://wiki.b2xcare.com/> this is URL of my confluence.


author: Radek Dost?l
body: In that case, if you're not seeing stuck threads for other things other than the /plugins/servlet/eb/search, my guess would be the plugin implementing this endpoint is causing the stuck threads. To me this sounds like a good starting point to add more logging to the plugin to help pin point the cause, and also to take thread dumps when the stuck threads are occurring to find out at which point those threads became stuck and send them over to the developer.

I'm still focused on that this endpoint is not an out of box feature so it's added by something and it's very probable that that something is causing it, possibly some iffy implementation, something doesn't run as should and times out. Thread dumps should reveal more.


Tags: confluence-server

server
Office Connector in Confluence Cloud
Asked by Roger Nef:

Hi all,

I just moved our Confluence site to the Atlassian Cloud. In there, the Makros for Word, Excel and the other Office do not work correctly. The possibility to setup the Office Connector is missing too.

It seems the Office Connector has diappeared from Conflunce Cloud. Has anybody an idea how to manage that issue?

Many thanks,

Roger


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Roger Nef](/t5/user/viewprofilepage/user-id/4514463) and welcome,

You mean that all the below macros are missing from your instance?

![office.png](https://community.atlassian.com/t5/image/serverpage/image-id/155897iB10D546349ECF42E/image-size/large?v=v2&px=999 "office.png")

comments: author: Roger Nef
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

Thank you for your reply.

The macros are still there but with less functionality

On Prem you can set the numbers of rows and columns - in the cloud it is not given.

An in the on prem ist is possible to start to edit the directly from the webside.

In the cloud you don't have that functionality.

Any idea what happened?

Many thanks and regards,

Roger


author: Roger Nef
body: ![on prem.png](https://community.atlassian.com/t5/image/serverpage/image-id/156034iA2D302A44DF884DA/image-size/large?v=v2&px=999 "on prem.png")![Cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/156035i78A9A1BFDB602E6B/image-size/large?v=v2&px=999 "Cloud.png")![on prem edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/156036i49287CD031AC8C42/image-size/large?v=v2&px=999 "on prem edit.png")![2021-08-15_17h30_01.png](https://community.atlassian.com/t5/image/serverpage/image-id/156037i53E5B8B595D12C3E/image-size/large?v=v2&px=999 "2021-08-15_17h30_01.png")


author: Alex Koxaras _Relational_
body: [@Roger Nef](/t5/user/viewprofilepage/user-id/4514463) if you see the documentation, this macro has different functionalities in cloud and different in on premises.

* Cloud: <https://support.atlassian.com/confluence-cloud/docs/insert-microsoft-office-macros/#InsertMicrosoftOfficemacros-excel>
* Server: <https://confluence.atlassian.com/doc/office-excel-macro-375849173.html>

So that's why you see different options.

Alex


Tags: cloud

confluence-cloud

office-connector
Uncaught (in promise) Error - in Forge apps using storage api
Asked by Yogev D_:

Hi there!

There seems to be a problem with forge/bridge functionality, the request rate is very slow one you deploy a forge app and that causes many issues with automation and macros we've built.  

I know that you're aware of that issue and I also [asked the experts](https://community.developer.atlassian.com/t/uncaught-in-promise-error-in-forge-apps-using-storage-api/50830) in your community but to no avail.   

The problem was [partially fixed](https://community.developer.atlassian.com/t/uncaught-in-promise-error-in-forge-apps-using-storage-api/50830) for some bridge functions, but for the storage module (which I use alot) and many others, the problem persists.  

Confluence is an incredible tool and it replaces google docs, monday.com and many other platform with one solution, I really wish you'd take care of this issue because it seems to be the only thing missing.  

Thanks for being so awesome and letting costumers voice their opinions.  

Cheers.


Answers:
author: Shannon S
body: Hi Yogev,

Thank you for raising this question on Atlassian Community.

I recommend that you continue working on the case via the Developer Community. If they cannot help you there, we won't be of much help here either since this community is primarily end-users.

I see Bentley is working with you, but if you need to raise a ticket, you can do so using the link at the bottom of the [About Forge](https://developer.atlassian.com/platform/forge/) page:

* [Give feedback on Forge](https://developer.atlassian.com/platform/forge/give-feedback/).

Best of luck, and take care!

Shannon


author: Yogev D_
body: Ok,

Thank you.


Tags: cloud

confluence-cloud
Reset complete tasks and due date daily
Asked by Lara Kelbe:

I have a Daily Task list that is tasks for employees to tick off the due date when complete or comment if incomplete so we can see what was and wasn't accomplished for the day.

How can I reset the tasks in this list with a new due date and to tick incomplete so the next day they are refreshed. This is what I coded under DUE DATE on butler.

on the day a card in list "Daily TASKS" with a complete due date is due at 10:16 am, mark the due date as incomplete, and move the due date to the next day

on the day a card in list "Daily TASKS" is due at 10:10 am, mark the due date as incomplete, and move the due date to the next day

However the reshcedule is only working for the incomplete due dates not the ones that were completed?


Answers:
author: Garrett
body: Hey [@Lara Kelbe](/t5/user/viewprofilepage/user-id/3504478)

Since you and I are already talking about this over email, can we continue this conversation there please?

Thanks!
Trello-Slack integration (boards vs channels)
Asked by Natalja Panina:

Hello all, I have two questions on Trello-Slack integration.  

We are a small team of colleagues using both: Trello to tracking our personal tasks (on personal boards) and some joint projects (with dedicated project boards) an? Slack for discussions mainly.  

Question #1:  
Can I link more than one board for the channel and add tasks to different boards in Trello using one Slack channel? Example: we have 5 personal boards for small tasks (to track thema ?? create monthly reporting). We have on? channel for discussion of all ongoing small-sized activities not related particularly to the projects (ie. some reminders, internal requests, etc.). So if I need to assign two different tasks to two boards in this channel - do I have this option? Or I need to create personal channels for everyone or just forgive it and create tasks as usual in Trello?  

Question #2:  
I couldn't find the exact command. Can I add comments to the task using slack?


Answers:
author: Mike
body: Hi Natalja,

I'm afraid it's only possible to link one board per channel in Slack. You can always search for cards from all boards and expand card links from all boards, but in order to add a card, you need to link a specific board. You can change which board is linked whenever you need to, but you can only link one board at any given time.

You can add a comment to the last card shown by the Trello Slack bot, or added through **/trello add** by using **/trello comment \[comment text\]**


Tags: slack
How do I configure or stop Trello from sending card updates to my Outlook?
Asked by Kyle Stenson:

Whenever I add a new Trello card or move lists, it will trigger an email to my Outlook (for business). I don't share this board with others so I do not need to have these emails. Can anyone direct me on how to stop these emails altogether or configure the triggers for when I would receive these?

I checked the Trello Add-In and it seems unrelated (that add-in pushes email to Trello rather than Trello pushing to email). I also didn't see this setting in my Trello settings.


Answers:
author: Jodi LeBlanc
body: Hi [@Kyle Stenson](/t5/user/viewprofilepage/user-id/1174294) ,

You can change how often you get notification emails in your ["Account"](https://trello.com/me/account) page. You can also set your notification email preferences by clicking the Notifications button in the header and selecting "Change Notification Email Frequency". Options are "Never", "Periodically", and "Instantly." "Instantly" is the default and any unread notifications in Trello are emailed out as soon as possible.

<https://help.trello.com/article/793-receiving-trello-notifications>

Please let me know if this helps.

Jodi

comments: author: Kyle Stenson
body: I have it set to "periodically" but I don't think this is the setting that changes the emails I'm getting. I instantly get emailed when a card is created or moved. I think it may have been somehow connected to my Outlook, specifically. I say that because my Trello account is under my personal email, but I'm getting notified on my work Outlook.

![Screen Shot 2019-07-24 at 9.10.34 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/61328i68E0D4A2D838FD8A/image-size/large?v=v2&px=999 "Screen Shot 2019-07-24 at 9.10.34 AM.png")


author: Jodi LeBlanc
body: Wow that is really strange, I have not seen that happen before. You may want to reach out to Trello support directly: trello@support.com to see what could be happening.


author: Kyle Stenson
body: Will do. Thank you very much for spending time on this.


author: Jodi LeBlanc
body: Thanks Kyle, I hope this will be resolved for you soon :)


Tags: email

ms-outlook

notification
Searching for @ not card assignment
Asked by Braylie Manson:

Hello,

Our company uses the checklist feature in the cards. We assign things to different people using their [@username](/t5/user/viewprofilepage/user-id/1677494). Is there a way to track my @ so when I search they come up so I can see all the items assigned to me. Not the team member card assignment.


Answers:
author: Katrin Anger
body: [@Braylie Manson](/t5/user/viewprofilepage/user-id/3503951)

The best tool to use would probably be the Butler Power-Up.

You would have to set up a Rule with a trigger like "when a checklist is added to a card assigned by @username, ..."

And then you would have to chose an appropriate action, like send an email, create a new card on another board, add a sticker, etc.

- Does that help?
Schedule a call
Asked by Sarah Carlson:

Hello I am evaluating project management tools and have a few questions. Is there a rep that I can speak to live? I'd like to schedule a call. Thank you.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Sarah Carlson](/t5/user/viewprofilepage/user-id/3503735)Please use <https://trello.com/contact> and click "Ask Trello Support". Currently you have posted to the Trello community, and not directly to Trello support.
What's a better way to scroll horizontally?
Asked by Richard Strohecker:

With giant trello boards there doesn't seem to be a good way to get from one side to another. Didn't know if people had good work arounds or anything.   

It gets annoying trying to drag on the little scrollbar and trying to find what I want in the list.


Answers:
author: Katrin Anger
body: [@Richard Strohecker](/t5/user/viewprofilepage/user-id/3503658)

The only thing I could recommend is using the Chrome browser and choosing one of the Chrome extensions that are making list displays more enjoyable.

For instance, there is [Collar for Trello](https://chrome.google.com/webstore/detail/collar-for-trello/gihipdjddmpohdaojninllaghokfaend) which can minimize lists. There is [Trello Flow](https://chrome.google.com/webstore/detail/trello-flow/iiflidlllljlnghlfigmebcnjiloohbn) that can hide columns which are currently not important. [Trellists](https://chrome.google.com/webstore/detail/trellists-trello-lists-ma/dgnlcodfeenegnifnpcabcclldoceeml) can hide \& show lists on demand.

Another solution would be to show your lists vertically or as a grid. The [List Layout](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc%20) extension can do this.

There are more extensions like this, I hope one is working out for you.
ipad Trello app not working offline
Asked by Toby:

When I open Trello on my iPad offline, instead of getting the last syncd boards, when I try to open a board, I get 'we need the internet to load this board'. Is this normal. Bit poor if it is.


Answers:
author: Mike
body: Hi Toby,

Have you ever opened that board before on the iPad app? If not, that board hasn't been synced yet, so there's no way to open it for the very first time while offline, unfortunately.

Because of the amount of data that might be on certain boards, Trello doesn't pre-load absolutely every board, only ones that you open while online. Those get synced for offline use.

I'll be sure to let the team know you'd like to see some improvements there in the future!

comments: author: Toby Price
body: Unfortunately, I HAVE opened these boards before on the iPad and I DON'T get the same problem on my iPhone. Strange one.
Power-Up submit form, free or paid Power-Up question
Asked by Vladimir Pal:

I'm preparing to submit a powerup, and have a question regarding "Will this Power-Up be free or paid Power-Up?" - in the beginning, the powerup will be free, but after some time when I get enough feedback and clients I'm going to make it paid, so I don't know a pricing structure yet. If I set it as free in the powerup submit form, will I have any problems in the future when I will be ready to make it paid?


Answers:
author: Mike
body: Feel free to submit it as a free! You can always discuss the potential pricing structure with the Developer Advocate you'll be working with on the Power-Up, to make them aware of that.
Custom Fields missing
Asked by Kim Vaughn:

My custom fields power-up is missing from all of my cards this morning. Why would this go away? And how can I get them back?


Answers:
author: Katrin Anger
body: [@Kim Vaughn](/t5/user/viewprofilepage/user-id/3502650)

I sometimes see this kind of strange errors. - Can you just refresh the board and check if the problem persists?
Excel to Trello
Asked by Marwan Mohammed:

Hi I will like to find out if there is an app for my organisation to enable us link excel to trello. This is for supply chain tracking purposes i.e. when an item is purchased and detailed on an excel spreadsheet it automatically appears on trello with only part number, expected delivery date, supplier columns minimum. When the trello card is updated by goods-in with an actual delivery date the spreadsheet is updated dot reflect this.


Answers:
author: Pavel Junek
body: Hi [@Marwan Mohammed](/t5/user/viewprofilepage/user-id/3502637),

Do you use Office 365 Excel? If so, you can try it [Trello, Office 365 Excel Integrations](https://www.integromat.com/en/integrations/microsoft-excel/trello) or take a look at [Microsoft Excel and Trello Integration](https://automate.io/integration/microsoft-excel/trello).

Pavel
Checklist completion reporting
Asked by Rhiannon Tuntevski:

Hello oracle!

I'm trying to find a power-up or a plug-in that will track checklist completion for me. i.e a chart that shows that on the 24th July 15 checklists were completed and on the 25th 3 were completed.

Any ideas?


Answers:
author: Torben_trello
body: While we don't offer any dedicated reporting within Trello, we're aware of a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here to see if they might be helping with what you are looking for:

* [Ganttify](https://www.gantt-chart.com/)
* [Reports for Trello](http://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/)
* [Screenful](http://screenful.com/screenful-for-trello/)
* [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)


Tags: chart

checklist

report
Lean Daily Management Board
Asked by nina.mcpherson@thermofisher.com:

Hi all,

I'm looking for good examples of continuous improvement daily management board.

Thanks,

Nina


Answers:
author: Torben_trello
body: We'd definitely recommend checking out our inspiration boards: <https://trello.com/inspiration>

comments: author: nina.mcpherson@thermofisher.com
body: Indeed. I already have done that, but couldn't see anything around lean leadership and daily management boards.


Tags: lean
How do I specify the font to use for a board?
Asked by mckaysalisbury:

First off, I love Trello. I have dozens of personal boards. And there's a lot that I love about it.   

Today though, I was going to start a new board, and in this case, I found that it's pretty critical that I can distinguish a capital i, with a lower case L. In the standard trello font, they are virtually indistinguishable ("lllIIlllIIIllIIIlllIlIlllIIIllIIIlIIIlllIIlIIIlllIlIlI"). I understand that I could probably do custom formatting in markdown for one or the other (or both), but that would be very tedious to do on almost every card front and back. Is there something I could do to change the font for this board, so that the letters are actually distinguishable? Perhaps a power up of some sort?


Answers:
author: marc -Collabello--Phase Locked-
body: [@mckaysalisbury](/t5/user/viewprofilepage/user-id/3501852)Unfortunately there is no way to directly change the font.

However, if you are a bit technical you could look for a Firefox or Chrome extension which allows you to change the fonts in your browser.

comments: author: mckaysalisbury
body: Yeah, that seems more trouble than its worth. I will just use a different tool. Thanks.


Tags: font
Google Team Drive Support for JIRA Software & Service Desk
Asked by Debi Estopellan:

I went to attach a file to a card from a google drive. Now I need to change the drive that it's attaching from. How do I do that?


Answers:
author: Garrett
body: Hey [@Debi Estopellan](/t5/user/viewprofilepage/user-id/3501772)

To change the Google Drive account the Power-Up is linked to, you'll want to do the following:

1. Open your board's menu where the Power-Up is enabled.
2. Select Google Drive, then select Edit Power-Up Settings.
3. Select Sign Out
4. Select Edit Power-Up Settings once more.

From there, you'll have the option to authorize a different Google Account with the Power-Up. I hope that helps!


Tags: google-drive
How to edit copy on the draft web page?
Asked by Kate ONeill Rauber:

Very new to Trello.

Need to edit the copy on the actual web page -- not the card.

Appreciate any help provided.


Answers:
author: Teodora V
body: Hi [@Kate ONeill Rauber](/t5/user/viewprofilepage/user-id/3501446) :)

Open the board, navigate to the Show Menu button \> More \> Settings.  

Mind that only board members can see and edit board, so if you're not a member / board creator or admin, any changes will be restricted.

comments: author: Kate ONeill Rauber
body: Thank you for your help! My best to you.


author: Teodora V
body: You are very welcome :)


Tags: copy

edit
If a team account in Trello (free) is deleted and I have private boards do I lose my data?
Asked by Amy Volas:

If I'm an admin but not the account 'owner' and the account 'owner' leaves/deletes the team account, but I have private boards, do I lose my private boards/access to them?

This is a free account and I've created private boards to make sure I have my own information / not lose it. I'm looking for a solution to make sure I don't lose 2 years worth of data/work that I own (but a freelancer created the account and this is my company).

If not possible, is there a way to carry over a board to a completely new account?

Help please!


Answers:
author: Teddy
body: Hey Amy!

When a team is deleted, any boards within the team will automatically convert to personal boards, instead of team boards. The boards won't be automatically deleted!
How to track card label history?
Asked by Atlantasia:

Is there any way to track card label history? I have tried googling it and nothing useful came up. Somebody keep messing with the labels on my board and I have no way to figure out who it is.


Answers:
author: Teddy
body: There isn't currently a way to track your label history, unfortunately. More than happy to pass your interest in this along to our team!

comments: author: Peter Rende?
body: Do you have any news or plan to implement it ? [@Teddy](/t5/user/viewprofilepage/user-id/1187079)


author: Amasa
body: I also am interested in this feature!! Are there any plans to implement it? Thanks!


Tags: label