youngmon/atlassian-qna huggingface dataset:
Cannot login after recent update
Asked by SamadSaxion:

I cannot login to Source Tree using atlassian account ++**after updating inside from source tree**++, It keeps saying "Having trouble with Identity Provider, Please try again".

I have tried "Three" different browser  
- Comodo Dragon 79.0.3945.79 (32-bit)

. the url changes to:  
[http://localhost:34106/?state=authenticated\&code=75SQSvbVEjKKzT6CJa](http://localhost:34106/?state=authenticated&code=75SQSvbVEjKKzT6CJa)  

.In source tree, 'next' button is turned grey  
.nothing happens after clicking on 'bitbucket' logo

.clicking on "create one for free" opens up new page:  
<https://bitbucket.org/dashboard/overview> ( where I can see my repos, wow!)

- Firefox 72.0.1 (64-bit)

"Having trouble with Identity Provider, Please try again"

- Firefox 56.0 (64-bit)

"Having trouble with Identity Provider, Please try again"

<br />

I am using windows 7 SP1  

I am feeling now that I should not have press the update button, before that everything was working properly.....


Answers:
author: Dennis
body: Similar experience when trying to add a new remote with sourcetree


author: gmode
body: Had same experience upgrading to Sourcetree 3.3.7 on windows 10 behind corporate firewall.

Url shows state=authenticated message as above.

**Workaround** was to install Sourcetree 3.3.6 and then everything worked.
SourceTreeSetup-3.3.6.exe - doesn't install, just runs
Asked by Jack Chung:

When I double click SourceTreeSetup-3.3.6.exe, it launches sourcetree directly instead of installing it into my machine. I don't see any SourceTree in Program Files folder, and no shortcuts in start menu. Any idea? Is this the expected behavior?


Answers:
author: B
body: my workaround is to install verion 3.2.6 (installs properly not just run) then in app update to latest (at this point it's 3.3.7) :P

comments: author: Nicolas B
body: It worked perfectly, thanks !


author: LeonBarmuta
body: Worked for me too.

I've replied to another post about the same issue (if I can find it). If it helps, during the install for 3.2.6 the window that opens up asking for your name and email actually has informative info about what the 'boxes' are for, which are missing in the installer for 3.3.7.

I wish I'd found this workaround earlier! Would have saved hours of pfaffing around deleting things in %APPDATA% etc.


author: Rapha?l Cornuz
body: Cleaned everything with REVO PRO. Then tried to install 3.2.6.. Just the logo in the blue box, then close without any new step. I've tried also the 3.1.3.. same result.

Ah and for the records, I also disabled the Display Adapter (Nvidia Quadro K5200).. no more luck here.

I've really enjoyed Sourcetree for around 1 year, but now it just dont start anymore. I'll use VScode Git System.


author: sorinvasilescu
body: Same issue on Windows 10


author: Santosh Panda
body: Same issue on Windows 7.


author: HUQAFU
body: windows 10 - same... its just instals to "\\AppData\\Local" folder


author: Nicolas B
body: I've got the exact same issue, on Windows 10.
Conversion tool for log4j properties file
Asked by Robert Egan:

Is there any kind of tool to convert log4j.properties to log4j2.xml?

And once it is converted, will future upgrades respect it, or overwrite it?


Answers:
author: Brant Schroeder
body: [@Robert Egan](/t5/user/viewprofilepage/user-id/5107276) I am not aware of a tool that does that. The xml would not be supported by Confluence and I am not aware of any changes to support that format.


Tags: confluence-data-center

confluence-server

data-center

server
Narrow right hand column layout in Confluence Cloud new editor
Asked by brendan_long:

Hi Folks,

I'm trying to switch my team over to the new editor now that we have migrated to Confluence Cloud, and I'm encountering some teething problems with functionality that has been removed or changed.

One that has really got me is that we have numerous pages that are laid out with a narrow right hand column, and I'm struggling to replicate it. I can see that I can use the native layouts to create a right hand column that is about a third of the window, but this is wider than what we are used to.

I tried looking at the section macro, but that has been deprecated. Tables are possibly an option, but I don't know if you can fix the width of the right hand column in a two column table.

Is there another option I haven't thought of? Advanced Tables macro with css?

Cheers,

Brendan


Answers:
author: Maryanne Cathro
body: I am keen to hear if there is an answer to this as I'd really like a 25/75% column layout too


author: brendan_long
body: I raised it with Support and the best they could come up with as a workaround is using the 33% sidebar layout and popping a narrow table in there. Not ideal, as the main content window is still stuck at 66%. There is an enhancement request that I added my voice to.

I then tried playing around with the Advanced Tables app as we have that installed. There are some options in the Table Plus macro there to add html to a table. Applying "width:100%; border-style: hidden, width:350px; border-style: hidden" to the two columns (comma separated) gives you the layout, without the borders that are also hard to get rid of in the new editor. However, you can't nest tables in the new editor (as far as I can tell) so if you use a table for layout you can't then use tables in the content window. Also, the Table Plus macro takes a few seconds to load after the page loads which is clunky.

Table Plus also brings in a few extra features that you can disable to almost get the look we were after, but given the above (and a few other limitations with the new editor) we are sticking with legacy for now and just copying pages.

Hopefully this will change in the future.


author: Dan Breyen
body: Brendan, are those created using 'Layouts' with the new editor? Layouts has a Right Sidebar with a narrower right column when compared to 'Two Columns which is pretty even.

You don't have any screenshots, so I'm guessing at what you're referring to.

Hope that helps.

comments: author: brendan_long
body: Hi Dan, I've tried using 'Layouts' with the new editor - the right hand column created is 33% width and can't be resized.

In terms of column width, let's assume you wanted to make a right hand column which was 200 pixels wide for example. How would you do that?


Tags: cloud

confluence-cloud
Draw.IO diagram not shown after I have updated the document in Confluence
Asked by Aida de Reede:

I created a page in Confluence. I added a draw.io diagram. When the document is in 'edit' mode then I can see the diagram and also edit this diagram. In draw.io I have published the diagram. When I update the document, the diagram is not shown. How can I fix this?


Answers:
author: David Benson _draw_io_
body: You can find support details at [https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-whiteboards?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-whiteboards?hosting=cloud&tab=support).

comments: author: Aida de Reede
body: Thank you for your response. I will check with draw.io.


Tags: cloud

confluence-cloud

draw.io
Unable to access user macro banner
Asked by Prudhvi Raju Kanithi:

There seems to be an issue with a user macro banner that was created 15 days ago. While I can access it without any problem, another colleague from another department are unable to access it by macro call or in tree browser. I've checked their access permissions to the space, and everything appears to be fine. Interestingly, when I add that macro on their behalf, they can modify fields, copy, and paste it to another page. Have you encountered this issue before, and do you have any suggestions for it? we are currently on Atlassian version -7.19.16 , please help


Answers:
author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) welcome to the Atlassian community

Are they using the same browser as you? Have they tried clearing cache? Is it happening to all of the other users or just random ones? Who created the macro?

comments: author: Prudhvi Raju Kanithi
body: Yes they used same and they tried using different browsers but the issue remains , it was created by my colleague I can access it but the other team person and another guy from another team also reported he couldn't access it , so time being they are copy pasting that macro from one page to another, do you suggest to try anything different [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) Do you happen to be a system administrator? If you answer yes then you will need to go to the user macro in general administration and edit it. There is a visibility toggle there and you will need to toggle it to visible to all users in the macro browser. My guess is that it is only available to admins at this time.


author: Prudhvi Raju Kanithi
body: Hey [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thanks for providing those steps, I am a confluence administrator and i opened up that macro in edit, but I don't see the visibility option enabled, should I do something to for it ![Screenshot 2024-04-24 130441.png](https://community.atlassian.com/t5/image/serverpage/image-id/320233i694C3472FA3BE5EB/image-size/large?v=v2&px=999 "Screenshot 2024-04-24 130441.png")


author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) Hmm that is odd. If you create a new macro do you see it or is it missing on all macros?


author: Prudhvi Raju Kanithi
body: No, I couldn't see the option while creating a new macro as well for other macros also couldn't see the toggle option [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) sounds like something is messed up on your instance I would suggest that you submit a support issue to Atlassian and see what they can find out in the support file. <https://support.atlassian.com/contact/>


Tags: confluence-server

server
View page permissions
Asked by Anita Pallas:

Hello

Is there a report in confluence we can run either at a global level or a space level that will show what users have access to what pages and what permissions they have?

Also is there a way to show the little permissions lock on the sidebar next to the page name?

Thanks


Answers:
author: Emily _ DevSamurai
body: Hi [@Anita Pallas](/t5/user/viewprofilepage/user-id/5370926)

Unfortunately, Confluence itself doesn't offer a built-in report that shows user access details for all pages at a global or space level. However, there are workarounds you can explore:

**1. Using Confluence Search:**

You can leverage Confluence search with advanced filters to identify pages a specific user has access to. Here's how:

* Go to the search bar in Confluence.
* Type **`spacekey: ~me`** (replace **`spacekey`** with the actual space key).
* This will return all pages in the chosen space where you have editing or browsing permissions.
* You can further refine the search by adding keywords or using advanced search operators documented by Atlassian (reference: <https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax>)

**2. Checking Permissions Manually:**

For individual pages:

* Open the desired page in Confluence.
* Click the three dots menu (...) in the top right corner.
* Select "**Restrict Permissions**". This will display the current permissions for that specific page.

**Regarding the Permission Lock Icon:**

Currently, Confluence doesn't display the permission lock icon on the sidebar next to page names.


Tags: cloud

confluence-cloud
Recent Activity Macro shows changes related to deleted Version
Asked by Anita Szabo:

Hi there,

I couldn't find a related article. We have an issue where the server clocks got out of sync so some document version ended up with a timestamp on a future date.

We deleted these versions, however the changes that relate to those deleted versions are still listed in the Recent Activity macro.

Is there a way of removing these?

Thank you


Answers:
author: Brant Schroeder
body: [@Anita Szabo](/t5/user/viewprofilepage/user-id/5023753) My guess is that they will go away once the cache / index updates. How long has it been since you deleted the versions?

comments: author: Anita Szabo
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) , I deleted them earlier today - it may need more time to update then. I'll check the macro again tomorrow and feedback! Thank you


author: Anita Szabo
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) , checking back today, the macro still displays the changes that were timestamped to July 2024. When you mentioned index update - if I run a site or space re-index, could that resolve the problem?


author: Brant Schroeder
body: [@Anita Szabo](/t5/user/viewprofilepage/user-id/5023753) I would suggest doing two things. Make sure that the pages are actually deleted, empty the recycle bin or delete them from the trash. If this does not remove them run a reindex and see if that fixes the issue.


author: Anita Szabo
body: Hello [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) , the pages should be kept, I can't delete them. The versions that were deleted are from last week and more were published since, picking up the correct date now. In that case, run re-index only? Thanks so much for your help.


author: Brant Schroeder
body: Let me know what happens after the reindex.


author: Anita Szabo
body: Re-index worked, thank you for your help!


Tags: confluence-data-center

data-center
Not receiving Email notifications
Asked by Catherine Shearn:

Hello.

I have stopped receiving emails when people @ me on comments.

But I am still receiving the Daily digest emails and emails when people resolve comments.

Does anyone know / have any idea why the emails have stopped?

Thank you


Answers:
author: Armitha Reddy Toorpu Ceema
body: Hi Catherine,

If my understanding is correct, Please follow the below steps and let me know if this works:-

**1.Check Confluence Notification Settings:** Log in to your Confluence account and navigate to your notification settings. Make sure that the option to receive emails when mentioned in comments is enabled.

**2.Spam or Junk Folder:** Similar to other email issues, sometimes emails from Confluence can end up in the spam or junk folder. Check those folders to see if the emails are being filtered there.

**3.Verify Email Configuration:** Ensure that your email configuration within Confluence is correctly set up. Sometimes, changes in email configurations can affect the delivery of specific types of emails.

Regards,

Armitha.


Tags: cloud

confluence-cloud
Some pages can not be updated with the rest api PUT command
Asked by Yeting Dong:

Dear community,

I tried to update the content of my Confluence page with the rest api

self.request.request(PUT, '/rest/api/content/{}'.format(page_id), data).

However, using the same command and the same data block, some of the confluence page can be updated successfully. But the others will fail and return False.

I am wondering if there is any restriction issue I need to resolve. Any help will be apprecated. Thanks!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Yeting Dong](/t5/user/viewprofilepage/user-id/5481926) and welcome,

please verify that user that performs that action has edit permission for those pages (space edit permission - no editing restriction at page level).

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
JIRA Issues within a Table Excerpt displaying as a link
Asked by Madhu Sagar:

The JIRA issues when places within an excerpt is displayed as a link instead of the table. Any help here please?


Answers:
author: Stiltsoft support
body: Hi [@Madhu Sagar](/t5/user/viewprofilepage/user-id/5445184) ,

Please use the Jira Legacy macro and not a new Jira macro.

comments: author: Stiltsoft support
body: Hi [@Madhu Sagar](/t5/user/viewprofilepage/user-id/5445184) ,

An update from our team: we've checked the behavior of the new Jira macro and it works fine for us.

Please check if you've switched to the table display of the result table:

![Tue 8-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/320075i3B5BD8DA8295FE78/image-size/large?v=v2&px=999 "Tue 8-1.png")

Then you should see your table just fine.

The Jira Legacy macro is an old macro and it has been working fine too (you should also choose "Table" in the Display options of the macro).

If I've got your issue wrong and you've meant smth else, please elaborate some more.

If I've got you correct and you have a Jira table when the page is published but this table turns into a link when you paste it inside our macros, please refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) for further investigation.


author: Madhu Sagar
body: Thanks for the response. I verified that with the new JIRA issues macro, the table display is selected, however it continues to display as a link.

1. Insert a JIRA Issues Macros

2. Insert a Table Excerpt Macro

3. Move the JIRA Issues Macro into the Table Excerpt Macro

4. Edit the Table Excerpt Macro to provide a name. Keep the Hide the Source Table unchecked,

5. Save and Publish. Page displays the JQL link which directs to JIRA


author: Stiltsoft support
body: Please check if the Jira Issues macro is displayed as a table without any macros when the page is published. Just insert it and publish the page.

If the Jira Issues macro looks as expected, please refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) for further investigation. Originally the new macro came without compatibility with 3rd party macros but we've made some adjustments for it to display properly. It works in our test instances, and we don't have any complaints from other customers. So, we need to dig deeper to find out what goes wrong in your case.


Tags: cloud

confluence-cloud

filter

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Issue with gaps between "Expand" macros and automatic spacing in all macros
Asked by Mikhail Shitikov:

Hello,

I'm using Confluence Data Center.

------

Dear colleagues, do you know how to fix or adjust formatting feature? Perhaps it's possible to import some layout styles from old version of Confluence? Maybe somebody has any idea.

------

When I edit pages and apply few "Expand" macros, I got large gaps between these blocks.

![issue_gaps.png](/t5/image/serverpage/image-id/319951i1A8D0289BDC0F1F2/image-size/large?v=v2&px=999 "issue_gaps.png")

Also in this Confluence version I don't have feature with auto formatting gaps, these auto-gaps make interaction with page formatting by mouse more easy.

![issue_auto_gaps.44.png](/t5/image/serverpage/image-id/319952i12F8432A2FE3EF2E/image-size/large?v=v2&px=999 "issue_auto_gaps.44.png")

At my previous jobs, I used an earlier version of Confluence Data Center, including the regular server version, such as 6 \& 7. There were no issues with gaps/distance, and our articles and instructions looked more attractive and were easier to use, even on small screens.

In some cases, after editing the pages, I end up with a layout where the gaps between blocks are three times larger than expected. Please see the screenshot attached

![sometimes_I_got_bigges_gaps.png](https://community.atlassian.com/t5/image/serverpage/image-id/319954i137C0D41DFD3C0B9/image-size/large?v=v2&px=999 "sometimes_I_got_bigges_gaps.png")


Answers:
author: Brant Schroeder
body: [@Mikhail Shitikov](/t5/user/viewprofilepage/user-id/191230) Do you have any custom CSS on your instance?


Tags: confluence-data-center

confluence-server

data-center

server
How many concurrent users can be active on a Confluence Whiteboard?
Asked by Laura Christie:

How many concurrent users can be active on a Confluence Whiteboard?


Answers:
author: Trudy Claspill
body: Hello [@Laura Christie](/t5/user/viewprofilepage/user-id/5364648)

According to the documentation, 60.

<https://support.atlassian.com/confluence-cloud/docs/collaboration-limits-on-whiteboards/>

comments: author: Laura Christie
body: Useful thanks

I see the note on that page:

These limits are designed to strike a balance between a rich collaborative experience and system efficiency. We're actively working on increasing these limits! If you reach these limits, we would love to hear from you. You can give feedback using the menu at the top right of your whiteboard. Please include any context for your use case and the impact the limits had on your work.

Feedback: We need approx 150-200 people to have access concurrently for PI Planning...

Impact: We will be buying an alternate tool and not using Whiteboards


author: Trudy Claspill
body: Atlassian Team Mambers do not necessarily monitor the Communities looking for product feedback embedded in Questions.

To ensure your feedback reaches Atlassian give that feedback using the menu at the top right of your whiteboard. Please include any context for your use case and the impact the limits had on your work.


author: Laura Christie
body: Yeah, but we don't have whiteboard yet...


author: Barbara Szczesniak
body: [@Laura Christie](/t5/user/viewprofilepage/user-id/5364648) The Whiteboard feature appeared in my Confluence Free plan last week, so maybe you now have it. Select **Create** (in the Confluence navigation bar or in the page tree) to see if you now have a **Whiteboard** option.


author: Laura Christie
body: Admin has disabled it


Tags: cloud

confluence-cloud

whiteboard
I need to copy link a table from another page and use filters without changing the table from other
Asked by Becky Benton:

We need to pull personal status from multiple pages that have all product status without updating in two different locations.

I have tried inserting page, when I filter to my name or product, it updates the table on the primary page as well.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Have you tried page properties and page prop reports?


Tags: confluence-data-center

data-center
Remove default group
Asked by Mike Bell:

How do I remove default groups tied to my Confluence Cloud instance?

When I try to delete this particular group I am prompted... "A default group cannot be removed".

Ok... How do I UN-make this group a default group?

Thanks,

Mike


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Mike Bell](/t5/user/viewprofilepage/user-id/2547703) ?

I think this previous community thread will get you moving in the right direction: [**What does it mean when a group is marked "DEFAULT ACCESS GROUP"?**](https://community.atlassian.com/t5/Confluence-questions/What-does-it-mean-when-a-group-is-marked-quot-DEFAULT-ACCESS/qaq-p/2245390)

I hope it helps,

-dave


Tags: cloud

confluence-cloud