youngmon/atlassian-qna huggingface dataset:
How to revoke Delete/Archive permissions for non-admins?
Asked by Ritesh Kumar:

How to revoke delete/archive permission for normal team members so that only Admin can delete/archive any card? Please help.


Answers:
author: Iain Dooley
body: [@Ritesh Kumar](/t5/user/viewprofilepage/user-id/2575675) you can prevent accidental archive in Butler:

when a card is archived unarchive the card

or Trellinator:

<https://gist.github.com/iaindooley/153e0db6cec1c8cd3b4bbb9f2a1c9fe5>

You would need to have a list somewhere of people allowed to archive and check with an if statement so that you would allow some people to archive and not others.

There's no way to prevent someone from deleting a card, though, so you couldn't protect against malicious behaviour, except by backing up the board:

<http://www.littlebluemonkey.com/blog/trello-backup-30>


author: Krisztian Kovacs
body: Hi [@Ritesh Kumar](/t5/user/viewprofilepage/user-id/2575675),

I'm afraid that is not possible. In Jira that would be fairly simple, but Trello lacks granular permissions like Jira.
Opening Office file via OneDrive PowerUp
Asked by donald.macleod@rig.net:

Hi, when opening any Office file attachment via the OneDrive PowerUp, Chrome launches the Office Office Online Viewer (e.g. PowerPoint Online). I want the file to be opened in my installed native desktop application by default (Word, Excel, Powerpoint). Any ideas most welcome.

Thanks.


Answers:
author: Krisztian Kovacs
body: Hi [donald.macleod@rig.net](/t5/user/viewprofilepage/user-id/2575578),

I wonder if it would be possible with a browser extension?

I don't expect Trello to be able to reach out to something on OS level but Chrome and Firefox have myriads of extensions. Sorry for not being able to provide an answer, other might know a way.

It's an idea though.
Unable to click anything on 1 particular trello board
Asked by Gareth Walton:

Hi

I have a board that i've been using for about 2 years and recently it's been slow to load and unresponsive (chrome has brought up multiple pop ups telling me I either have to force close it or wait for a response) but today it's not letting me click on anything at all (neither the settings wheel, notification bell or information, at the top right corner)

I am using Chrome on MacOS Mojave 10.14.2

Tried restarting laptop, no change.

Tried using an incognito window in Chrome and that didn't help.

I have tried changing browser from Chrome to Safari and that didn't help.

I am currently unable to work and would appreciate some advice or a fix.

Regards,

Gareth


Answers:
author: carolyn french
body: Hi Gareth,

I also experienced this exact same problem yesterday- it's since resolved for me and I can continue as usual.

I'll try to see if any Atlassian folks have any insight. Are you on one of the business Trello plans? If so, you should reach out to the support team.

I'm subscribed to Trello Statuspage, which I would hope would record any incidents like this, but I don't see any logged.

<https://www.trellostatus.com>

Carolyn

comments: author: Iain Dooley
body: [@carolyn french](/t5/user/viewprofilepage/user-id/664664) also note that you don't have to be on a paid plan to email support@trello.com they're very responsive!


author: carolyn french
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)thank you sir for the clarification, I'm happy to hear that!


author: Gareth Walton
body: Just wanted to thank you for your responses, as mentioned, the problem did fix itself after a day. I am able to use the page again now.


author: carolyn french
body: [@Gareth Walton](/t5/user/viewprofilepage/user-id/1950303)You're welcome and happy to hear it!


author: Yatish Madhav
body: Unfortunately, I cannot vouch for any solution/answer at this stage but would like to know from Trello/Atlassian if there is any progress and action happening in terms of speeding up Trello?  

I admin a few boards as well. 1 board has about 500 cards while another has 233 ... but the one with 233 is slow and lagging and often crashing the Chrome tab at times.

Please advise?
Where I can Find Trello Board Creation date?
Asked by Anshuma Tomar:

Hello There,

I want Trello Board creation date, I've many boards but I'm unable to find when the board was created.

Help me out for the same!

Kind Regards,

Anshuma


Answers:
author: Jodi LeBlanc
body: Hi [@Anshuma Tomar](/t5/user/viewprofilepage/user-id/2574063)

There is not a Trello board creation date available, however you can query the actions for the [card](https://trello.com/docs/api/card/index.html#get-1-cards-card-id-or-shortlink-actions) and [board](https://trello.com/docs/api/board/index.html#get-1-boards-board-id-actions) and filter on createCard or createBoard actions, but you're limited to the most recent 1000 actions using the API, which can be a problem for larger boards.

This article below will explain the steps which may give you a close estimate of the creation date by the date the first card was created, as long as you didn't have more than 1000 transactions in that board.

<https://help.trello.com/article/759-getting-the-time-a-card-or-board-was-created>

I hope this helps!

Jodi

comments: author: Jodi LeBlanc
body: Did this resolved your question [@Anshuma Tomar](/t5/user/viewprofilepage/user-id/2574063)?

Thanks so much,

Jodi


author: Pedro Sampaio
body: Hi [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) ,  

The link you shared is broken.

<br />

I need to get the created date for specific cards. What is the best way to achieve that? Or possible, count how many cards were created in a timeframe.


author: Pedro Sampaio
body: Just found this  
<https://www.patlaf.com/get-the-creation-date-of-a-trello-card-with-r/>  

Seems to work ;)
Deleting Checklist on iOS - Trello
Asked by MBK377:

Hey everyone,

I accidentally put a couple of checklists on my Trello card while attempting to copy it from another card. Is there a way to delete checklists while using the iOS app? Can you copy a checklist from another card? Thank you all so much for your help.


Answers:
author: Iain Dooley
body: [@MBK377](/t5/user/viewprofilepage/user-id/2572879) you can't copy from another card via iOS, but you can delete just swipe left on the checklist name.

Note that if you're adding checklists from templates the best way to do that is to use automation. For example Butler can trigger when a label is added, and add a checklist with a matching name.

You can also do the same thing with Trellinator:

<https://gist.github.com/iaindooley/fca73fdab51a1b6ea8b7a66af18bc328>
Is there a way to get the date that the due date was marked completed on a card?
Asked by Matt Clark:

I would like to be able to pull from the API the date that the 'Due Date' checkbox was marked completed. This shows up in the activity log in the UI.

I'm looking at the cards API, and I only see "due", which is a date, and "dueComplete", which is a boolean.

I looked at the list of actions, and there is nothing related to marking the due date complete.

Is there no way in the API to pull this information?


Answers:
author: Iain Dooley
body: [@Matt Clark](/t5/user/viewprofilepage/user-id/2572130) if you call the /cards/actions/ end point and add filter=all to the query, then you'll see actions with this in them:

data={  
old={  
dueComplete=false  
},

when the "old" member has dueComplete=false that implies that dueComplete is now try, and that's the action where the due date was marked as complete.

comments: author: Matt Clark
body: Very helpful, thanks Iain! The "filter=all" is what I was missing.
Trello API webhook stopped working
Asked by Tsvetan Tsakov:

delete topic


Answers:
author: Tsvetan Tsakov
body: delete topic


author: Iain Dooley
body: [@Tsvetan Tsakov](/t5/user/viewprofilepage/user-id/1141192) if you look in your Trello settings, does that API token still have access to your account?

If so you should be able to fetch a list of all your webhooks valid for that token:

<https://developers.trello.com/reference/#tokenstokenwebhooks>

If the webhooks exist, what I would recommend is checking that the posts are making it to your server.

If they're not possible problems may be to do with either DNS or SSL, have you confirmed that the same URL you're using with Trello's webhooks are working in other situations for example in your web browser or as a webhook with another service such as Zapier?

comments: author: Tsvetan Tsakov
body: Delete topic


Tags: api

webhook
Default open board for Windows store application
Asked by osapon:

In the case of the Windows store application, can you open a specific board immediately after logging in?  
I use only one ToDo board.  
After logging in, I think it is troublesome to open the board.  
Since there is a bulletin board URL if it is a web browser, I solve this problem, but I would like to know the method if it can be done with the store application.


Answers:
author: Teddy
body: Hey Yoshiyuki!

There is not currently a way to do that in the desktop app, but I'll definitely pass your interest in this along to our team for consideration in the future.
Notification counter has dissapeared
Asked by Artur Skuliar:

I had a problem with notification counter showing more unread notifications when in fact everything was marked as read. Now the counter has dissapeared at all. Can someone please explain me how this works? Is there a setting/trigger for this counter that can be enabled/disabled?


Answers:
author: Artur Skuliar
body: Right now when a new notification appears, it just becomes red without a number.

comments: author: Iain Dooley
body: [@Artur Skuliar](/t5/user/viewprofilepage/user-id/2569240)are you referring to the notification counter in the top right of the screen when using the web or desktop apps, or the notification counter in the dock or task bar in macos/windows, or the notification counter in the badge on a mobile app?


author: Artur Skuliar
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I'm referring to the web app.


author: Iain Dooley
body: [@Artur Skuliar](/t5/user/viewprofilepage/user-id/2569240) okay yep I'm seeing similar differences.

My guess is Trello is doing an experiment. I saw a notification counter in the desktop app but it says "1" when no notifications are unread, and the web app just went red with no number at all.

So it seems maybe both an experiment is ongoing, plus there is an error with the way it's counting unread notifications in the desktop app (or a lag with marking them read).

Trello often runs experiments where users see different behaviours, you can confirm this by emailing support@trello.com


author: Artur Skuliar
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I thought so! Thanks for the tip, I'll definitely check with them on email.


author: Iain Dooley
body: [@Artur Skuliar](/t5/user/viewprofilepage/user-id/2569240) the counter disappears when everything is read. When you get a new notification, are you seeing a new notification marker appear?


Tags: notification
I can't find my name or calendar on board menu line
Asked by Bill Porter:

Board menu is missing my name and calendar


Answers:
author: Iain Dooley
body: [@Bill Porter](/t5/user/viewprofilepage/user-id/2569738) I'm not sure where your name and calendar should appear in the board menu, are you able to send a screenshot indicating what's missing and where?

comments: author: Bill Porter
body: The Board Menu {#toc-hId-1852497408}
------------------------------------

The board's menu is where all of the settings and controls for the board are located, as well as the members panel and the board's activity feed.

Menu {#toc-hId--699659553}
--------------------------

Within the board's menu, you can filter[cards](https://help.trello.com/customer/portal/articles/930813-filtering-cards-on-a-board) on your board, view the board's [archived cards](https://help.trello.com/customer/portal/articles/935742-archiving-and-deleting-cards) and [lists](https://help.trello.com/customer/portal/articles/935528-archiving-lists-deleting-lists-), add stickers to cards, [enable power-ups](https://help.trello.com/customer/portal/articles/1256112-enabling-power-ups) like [calendar view](https://help.trello.com/customer/portal/articles/1262881-viewing-cards-in-a-calendar-view), [card aging](https://help.trello.com/customer/portal/articles/1463776-card-aging) and [voting](https://help.trello.com/customer/portal/articles/935582-voting-on-cards), and set the [board's permissions](https://help.trello.com/customer/portal/articles/935644-changing-permissions-on-a-board) and settings. The menu is also where you will be able to find the [email-to-board settings](https://help.trello.com/customer/portal/articles/1216141-creating-cards-by-email), [watch](https://help.trello.com/customer/portal/articles/930771-subscribing-to-cards-lists-and-boards)the board , [copy](https://help.trello.com/customer/portal/articles/980926-copying-cards-lists-or-boards) the board, the share, [print](https://help.trello.com/customer/portal/articles/1262981-printing-in-trello) and [export](https://help.trello.com/customer/portal/articles/1262986-exporting-data-from-trello) board options, and where you can [close](https://help.trello.com/customer/portal/articles/920271-closing-a-board) the board.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/569687739033603f7da308ce/file-lC2EOqDkue.jpg)


author: Iain Dooley
body: [@Bill Porter](/t5/user/viewprofilepage/user-id/2569738) the name showing in the screenshot above doesn't show in my interface either. I'd say that they have updated their interface and not updated the screenshot in their documentation or they are doing an a/b test and some people see a name and others don't.

The text above says "enable power-ups like calendar view", so in order to see the calendar power up and enable it you first have to click "Power-Ups" then choose the calendar and enable it.

Once you've enabled it you can view your board as a calendar:

<https://help.trello.com/article/811-viewing-cards-in-a-calendar-view>
Automatic alerts a week before due date
Asked by Galin Ganchev:

Hi guys, I want to create some auto alerts on my Trello board to send either a Slack message or email to whoever is on each card a week before the card is due i.e. if a card is due 8th Feb, then an alert is sent to everyone on 1st Feb to say that there is a deadline coming up in a week.


Answers:
author: Iain Dooley
body: [@Galin Ganchev](/t5/user/viewprofilepage/user-id/2568693) this is something you can automate with the API, in particular you could do this with Butler. Trello recently acquired Butler and they sent an email saying they're not accepting new signups while they are doing the integration into the core product, are you already a Butler user?

comments: author: Galin Ganchev
body: Unfortunately, no, but this looks like what I need, so hopefully they start accepting signups soon.


author: Iain Dooley
body: [@Galin Ganchev](/t5/user/viewprofilepage/user-id/2568693) This would be pretty easy to automate using Trellinator if you'd rather not wait:

<https://trello.com/integrations/#/trellinator>

The code would look something like this:

<https://gist.github.com/iaindooley/8f68c95b744792ec59494be08552c7ff>


Tags: automation

due-date

notification
Long script error
Asked by Bilal Hussain:

We are facing an error while using trello. When a user login and try to open the Board then the trello becomes unresponsive and there comes error of long script error.   
We have tries Chrome, Firefox, Edge and IE but issue is same on all browsers.


Answers:
author: Iain Dooley
body: [@Bilal Hussain](/t5/user/viewprofilepage/user-id/2568523) someone else is having the same issue:

<https://community.atlassian.com/t5/Trello-questions/Why-Trello-Board-gt-the-webpage-is-unresponsive-in-Chrome-Edge/qaq-p/981262#M10898>

Bet to email support@trello.com
I can't allow BigPicture plugin on Trello.
Asked by V?ctor Arcos:

When I give permissions to the plugin, it opens a white window that never loads. What can I do?

Thanks for the support in advance.


Answers:
author: Garrett
body: Hey [@V?ctor Arcos](/t5/user/viewprofilepage/user-id/2568392),

Sorry to hear about the trouble! Let's knock out a few troubleshooting steps to see if that helps.

For starters, would you mind disabling any extensions in your browser temporarily please? After that, please clear your browser's cache, and ensure that pop-ups and third party cookies are permitted.

Let me know if that helps the window display properly. If you run into any trouble, let me know and we can dig deeper into this!

comments: author: Tomek-SoftwarePlant
body: [@V?ctor Arcos](/t5/user/viewprofilepage/user-id/2568392) Apologies for the late response.

We've fixed this issue a couple of hours after receiving first reports so now, BigPicture Power-Up should work fine.

**Hint for the future** : For our better responsiveness, contact us directly via our [Portal](https://softwareplant.com/jira/servicedesk/customer/portal/1).

Best,  
Tomek


Tags: app

big-picture
Como compartilhar uma lista no trello?
Asked by Eulene Hem?trio:

Gostaria de compartilhar somente uma lista do meu quadro. ? poss?vel?


Answers:
author: carolyn french
body: Oi Eulene!

Se voc? gostaria de compartilhar uma das listas regularmente, voc? pode usar o conceito de "espelhamento". Espero que isto ajude!

<https://help.trello.com/article/1097-mirroring-cards>

Carolyn

comments: author: Eulene Hem?trio
body: Muito obrigada, Carolyn! Ajudou muito.


author: Helicleiton
body: Oi. Voc? conseguiu compartilhar a lista?


author: Krisztian Kovacs
body: Hi [@Eulene Hem?trio](/t5/user/viewprofilepage/user-id/2570514),

sorry to answer in English, so the answer is no (if google translate works). You can share a board with people but not a single list or card. That would be possible with Jira but not with Trello.
Used size of page when publish
Asked by Jun Takaba:

Dear Support-team

There is a question about page size of Confluence when publish.

When the page is published, is the used capacity is the difference or whole (snapshot)?

Sincerely  
Jun Takaba


Answers:
author: Vero Rivas
body: Hi [@Jun Takaba](/t5/user/viewprofilepage/user-id/4367963)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/>

Cheers

comments: author: Jun Takaba
body: Dear [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)   

Thank you for your reply.  
I checked this page, but unfortunately, couldn't find answer of my question.

My question is as follows.

Case A) Page is saved by each page history  
e.g.)  
1.PageA publish : 1kB  
2.User write on PageA (the size is now 3kB)  
3.PageA publish : 3kB  

-\> Confluence uses 4kb(1kB on step1 and 3kB on step3)

Case B) The page saves only the diff  
e.g.)  
1.PageA publish : 1kB  
2.User write on PageA (size is to 3kB)  
3.PageA publish : 2kB (3kb - 1kb)  

-\> Confluence uses 3kb (1kB on step1 and 2kB on step3)

Which case does Confluence use for save page?

Best Regards,  
Jun Takaba


Tags: cloud

confluence-cloud
Include Symbols like (*r) in the TOC macro
Asked by Daniel Abrecht:

Is it possible to configure the table of contents macro to show symbols like (\*r) i wrote in a header?

Regards

Daniel

Example:

My Header

"A Header (\*r)" -\> as you know th (\*r) is interpretet as a red star

What i see in TOC

"A Header"


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Daniel Abrecht](/t5/user/viewprofilepage/user-id/4417859) and welcome to the community!

I don't know if that was a bug, or if the've fixed it by now, but I was able to manage what you wanted:

![header.png](https://community.atlassian.com/t5/image/serverpage/image-id/161242iB61FFA2699B1CFB1/image-size/large?v=v2&px=999 "header.png")


Tags: confluence-server

server

table-of-contents
i am not able to edit the calendar in confluence to add our stuff like support week, vacation, etc.
Asked by Swaroop:

Hello team,

We i am not able to edit the calendar in confluence to add our stuff like support week, vacation, etc.

![Confluence calender.png](/t5/image/serverpage/image-id/145644i80092F6B526B2612/image-size/large?v=v2&px=999 "Confluence calender.png")


Answers:
author: Nic Brough -Adaptavist-
body: This is what it says it is in the error message.

You have an app that requires an active licence in order to function. As a well-behaved app, Team Calendars, like most, only stops functioning in a minimal way - it continues to display your existing data, it keeps the configurations you had for it, and it does not delete anything. But because you no longer have the right to use it, it has shut down edit functions.

Like most apps for Atlassian stuff, it does not have the "perpetual" licence that the core applications have, it has a standard "can't use it unless you pay for it" licence.

You will need to talk to your system owners about getting the subscription renewed, and a licence installed. As soon as a new licence is installed, you'll be able to use it all again (no need to restart or do anything special, just put the licence key in)


Tags: confluence-server

server
SAML Authentication multiple IDPs
Asked by Riquer Hernandez:

Hi,

We are using Multi-node DataCenter Confluence (version 6.15.9) and would need to know if it is possible to configure more than one IDP+ through the own functionality of the SAML Authentication product. In the Server version we were using a plugin that we would now like to stop using. Would it be possible?  

Thank you,  
Best regards, Riquer.


Answers:
author: Arnav Ghatage
body: Hi Riquer,

The in-built SSO functionality is very basic. You will need advance functionalities to redirect users to different IDPs.

You can have a look at this [SAML SSO](https://marketplace.atlassian.com/apps/1215430/mo-jira-saml-sso-jira-sso-jira-single-sign-on-sso-saml-login?hosting=datacenter&tab=overview) Plugin. This has support for multiple IDPs and it also allows you to configure specific IDP Redirection Rule for each IDP's user and allows them to directly authenticate from respective IDP instead of giving an option to choose IDP for Login.

Along with multiple IDP support, this also has advance security features like User Provisioning, Advanced User \& Group Mapping, Single Logout, Emergency Backdoor URL and much more.

I work for miniOrange, an Atlassian Top Vendor. Feel free to reach out to us for any queries or concerns at [atlassiansupport@xecurify.com](mailto:atlassiansupport@xecurify.com)


author: Brant Schroeder
body: [@Riquer Hernandez](/t5/user/viewprofilepage/user-id/4417828) Welcome to the Atlassian Community

I know if you used Crowd server you could have multiple. I am not sure if the SAML SSO delivered in Data Center allows multiple IDPs. Looking at the documentation it does not look like it at this time. <https://confluence.atlassian.com/conf71/saml-sso-for-confluence-data-center-979423758.html>


Tags: confluence-server

saml

server
Multiple upload on file list does not work
Asked by Harald:

Hello,

I just create a new page based on the template for a file list. (German: Dateiliste).

I picked some files from my computer and wanted to upload them via Drag \& Drop to the file list. But it does not work for all. It only takes one.

And an the page it is described as "multiple upload".

Is there something wrong in the template or do we need any settings for multiple file upload?

Harald


Answers:
author: Stephen Sifers
body: Hello Harald and welcome to the Community!

From what your describing it does seem like this is a defect in the product. With this said, I was able to find an already reported bug matching your issue. Here is the bug which is impacting the action you're attempting: [CONFCLOUD-58775.](https://jira.atlassian.com/browse/CONFCLOUD-58775)

Please vote and watch this issue for future updates to its status.

Regards,  
Stephen Sifers


author: Harald
body: Thanks Stephen,

I will check.

Harald


Tags: cloud

confluence-cloud