youngmon/atlassian-qna huggingface dataset:
Can I insert code snippets that are linked in Git ?
Asked by pam_hite_wbd_com:

I see the "code snippet" macro for Confluence Cloud, but that is just static text, correct? On server Confluence we utilized a plugin (because native functionality was not available) to insert code snippets that were linked in Git so we could keep them in sync with a repository and not have to update the text in two places every time there is a change. Does the code snippet macro for Confluence Cloud sync to a Git repository ?


Answers:
author: Dilara Erecek _Avisi Apps_
body: Hi [@pam_hite_wbd_com](/t5/user/viewprofilepage/user-id/4066260)!

Thanks for your question, and sorry for the delay in getting back to you. As Aron mentioned, [Git for Confluence](https://marketplace.atlassian.com/apps/1211675/git-for-confluence-markdown-plantuml-graphviz-mermaid?hosting=cloud&tab=overview) is likely what you're looking for. You can embed Git files and folders in Confluence, and they'll sync automatically. Plus, you can share Git files with Confluence users who don't have access to the repo, basically making it the single source of truth for your company.

If you haven't tried Git for Confluence yet, we'd love to show you more about it! Reach out to us through our [support](https://avisi-support.atlassian.net/servicedesk/customer/portal/7), and we'd be happy to give you a demo and answer any questions.

Cheers!

comments: author: pam_hite_wbd_com
body: Thank you Dilara


author: Dilara Erecek _Avisi Apps_
body: It is my pleasure! We are looking forward to hearing from you.


author: Aron Gombas _Midori_
body: I don't know if Atlassian's solution is "static", but there is an app developed for this use case: [https://marketplace.atlassian.com/apps/1211675/git-for-confluence-markdown-plantuml-graphviz-mermaid?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211675/git-for-confluence-markdown-plantuml-graphviz-mermaid?hosting=cloud&tab=overview)

You may want to check this out if the built-in feature is overly limited.

comments: author: pam_hite_wbd_com
body: Thanks Aron. I will pass along both the built-in and the app solution to the team and see which one best fits their needs.


Tags: cloud

confluence-cloud
Confiforms Tableview - Issues Filtering by Created Timestamp
Asked by Anne Luckey:

Using Confiforms, I am trying to filter by the **created** metadata field (labeled below as "date") in a table view. I only want to show entries submitted between Jan. 24 at 3:01 pm and Feb. 7 at 3 pm. As you can see, that's not what's displayed. Here is what I have as my current filter:

created:\<\[date20240207 15:00\] AND created:\>\[date20240124 15:01\]

Can someone please let me know what I am doing wrong? I assume it's related to time zones? For context, I work for a global company (and am not an admin for our Confluence).

![Schedule Screenshot Confiforms.PNG](/t5/image/serverpage/image-id/305825iA97E526423AA18FC/image-size/large?v=v2&px=999 "Schedule Screenshot Confiforms.PNG")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Created field uses an UTC timestamp, so, will need to provide the values for \[date20240207 15:00\] in UTC timezone

Alex


Tags: confiforms

confluence-server

filter

metadata

server

table-view

timezone
Confluence is down
Asked by Terry:

Our Confluence site is unreachable this morning. I can't figure out how to report it.   
<https://edrnet.atlassian.net/wiki>


Answers:
author: lacollier
body: We are having the same issue -

```
upstream connect error or disconnect/reset before headers. reset reason: connection termination
```

comments: author: Lori Oakes
body: Getting the same error as well


author: Terry
body: I am now able to get to Confluence again. 9:52 a.m. EDT


author: Nikola Perisic
body: Hello [@Terry](/t5/user/viewprofilepage/user-id/1037016)

From <https://confluence.status.atlassian.com/> , Confluence is fully operational. Do you receive any errors when trying to connect to your space? Even better, can you post a screenshot of the issue that you are having?

comments: author: Terry
body: From my phone I get "

```
upstream connect error or disconnect/reset before headers. reset reason: connection termination
```

"


author: Nikola Perisic
body: Got it, are you using the mobile app or the web app?


author: Dwayne Hill
body: I am getting that same error.

![Screenshot 2024-02-12 at 9.10.01?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/305845iE4D6C9AA1CFAD7BD/image-size/large?v=v2&px=999 "Screenshot 2024-02-12 at 9.10.01?AM.png")


author: Terry
body: One of my coworkers in a different location is getting a Bad Gateway error as well


author: Terry
body: Web app, not the phone app


author: Daniel Jones
body: I'm getting the same error as well. Downdetector.com says its down. Same with isdown.app.


author: Nikola Perisic
body: Correct: <https://downdetector.com/status/confluence/> - the confluence is down, we are waiting for Atlassian for more info.


author: Nikola Perisic
body: And yeah 500 code is for the server issue for Atlassian.


Tags: cloud

confluence-cloud
How do I identify storage consumption?
Asked by eric.buettner:

Hello,

I would like to know why so much storage is currently being used.

Is there an overview somewhere or is it possible to search for it so that I can click through the individual pages/media files and, if no longer needed, delete them to free up storage?


Answers:
author: Dan Breyen
body: Storage is found under 'Atlassian Administration' under 'Products' then under 'Sites and Products', click your site.

Then under 'Site Settings' there is a 'Storage' link.

I don't know how to do a mass overview of everything to delete individual pages.

You'll need to be an Administrator to view that.


Tags: cloud

confluence-cloud
Is it possible to move a page from a personal Confluence account to a Corporate paid for Space?
Asked by Robert Anderson:

I have a considerable amount of pages which are stored in my private Space and since joining a new company, I would like to move them to their paid for Confluence Cloud site. Is this possible?


Answers:
author: Dan Breyen
body: Hi Robert, this answer from Chris Jones sounds plausible. [How-to-transfer-pages-to-another-Confluence-instance](https://community.atlassian.com/t5/Confluence-questions/How-to-transfer-pages-to-another-Confluence-instance-without/qaq-p/716277)

Move the pages you want to transfer into a temporary space, then export the space and import it into your new Corporate space with the Confluence Setting 'Space Import'. (From Confluence, clicked 'Settings' then scrolled down and under 'Data Management' clicked 'Import Spaces'

![ConfluenceImport.png](https://community.atlassian.com/t5/image/serverpage/image-id/305858i84E37FE444E0DF75/image-size/large?v=v2&px=999 "ConfluenceImport.png")

I haven't tried it, but it seems like it should work.

comments: author: Robert Anderson
body: Thank you very much, that worked perfectly.


Tags: cloud

confluence-cloud
Do I pay per user or per activated site access?
Asked by Julia Hulin:

Hello,

With Confluence, do I pay per user or per license used?  
If a user is no longer working with Confluence at the moment, can I revoke their site access and stop paying for it? Or do I have to delete the user completely to save the costs?


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Julia Hulin](/t5/user/viewprofilepage/user-id/1886466)

You are paying for user who has granted license to your product. User can exist. You don't have to delete it.

Regards,

Seba


author: Lovee Eric
body: [@Julia Hulin](/t5/user/viewprofilepage/user-id/1886466)

It is per user license bases. You can check and drop a ticket to Confluence support for better understanding on the billing.

<https://www.atlassian.com/company/contact>

Thanks

Lovee Eric

Brilyant Inc.


Tags: billing

cloud

confluence-cloud
My tables need breathing space: How do I add blank lines?
Asked by Jennifer Spencer:

I want some white space between 2 tables that are stacked.

If I hit return, the cursor jumps automatically into a table. I want to stay outside the tables and simply get an few empty line whenever I hit Return.


Answers:
author: Kristian Klima
body: Hi [@Jennifer Spencer](/t5/user/viewprofilepage/user-id/4321258)

Like this?

![2024-02-12_13-41-01.png](https://community.atlassian.com/t5/image/serverpage/image-id/305794iB832EE80E5789C17/image-size/large?v=v2&px=999 "2024-02-12_13-41-01.png")

comments: author: Jennifer Spencer
body: The tables are already created, one line apart.

How do I insert lines retrospectively?


author: Kristian Klima
body: OK, so in this scenario, we have two tables, no space between them.

1. In the upper table, place the cursor in the rightmost column of the last line (after the last character.
2. On you keyboard, hit the right arrow key exactly TWICE.
   * After the first hit, the table changes to blue (as in 'select all').
   * After the second hit, you should see a giant cursor flashing at the right edge of the table.
3. Hit enter :)

Or, in the bottom table, cursor to the top left cell - in front of the first character, hit right arrow key twice, the giant cursor flashes on the left, hit enter.


author: Jennifer Spencer
body: Ace! Thank you, that fixed it.

No more swearing from me :o


author: Kristian Klima
body: Glad that helped. Works for macros too (like info boxes) and images.


Tags: cloud

confluence-cloud
How I can get a count of the number of times a particular label has been used?
Asked by Ian H:

Anyone advise how to do this? I need to know the number of times a label has been used across all spaces in my instance.

Thanks for any suggestions in advance.


Answers:
author: Barbara Szczesniak
body: [@Ian H](/t5/user/viewprofilepage/user-id/1167297) You can use the **Advanced Search** feature. Note that, if you need to do this for every label, it will be time-consuming and there is probably a better way.

1. On any page in Confluence, click in the **Search** box at the top of the screen (next to the notifications icon) and select **Advanced Search**.
2. Do not select a space or anything in the other filter dropdowns.
3. In the **Labels** dropdown, type the letter **a** to see a list of all labels that start with "a" in your site.
4. Select the checkbox for the first label to see all pages the label appears in.
5. Repeat for every label starting with every letter and number to get all (or just search for the 1 label you need).

comments: author: Ian H
body: Thanks a lot. This does kinda work. I do need to run if for a lot of labels, and indeed combinations of labels. But it does give me a start


author: karim -Atlassway-
body: Hi [@Ian H](/t5/user/viewprofilepage/user-id/1167297) ,

Using [Colored Label Manager](https://marketplace.atlassian.com/apps/1232559?tab=overview&hosting=cloud) you can define your labels, cleanup and organize them quickly with bulk powerful functionality .

![media2 v2.png](https://community.atlassian.com/t5/image/serverpage/image-id/295958i49E947438498E96C/image-size/large?v=v2&px=999 "media2 v2.png")

More functionality that can help you get the job done.

1. Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

2. Edit, rename merge and delete duplicate, misspelled or wrong labels without having to go through each issue

Cheers

Karim from Atlassway Team

comments: author: Ian H
body: Thanks, but this seems to be for Jira and not Confluence. Am I missing something?


Tags: cloud

confluence-cloud

content-by-label

label
How to remove someone from Org Admin
Asked by David Stephensen:

I appointed a user as ORG ADMIN. Now they can't participate in the project and I can't remove them from being an ORG ADMIN. How can I undo this? There are currently only 3 users in this under construction project


Answers:
author: Marc - Devoteam
body: Hi [@David Stephensen](/t5/user/viewprofilepage/user-id/636790)

Within your Atlassian Administration, go to Users and change the filter to the group Org Admin.

Find the user usr you want to remove the permissions from., Select show Details and in select the 3 dots and select Remove organisation role.

comments: author: David Stephensen
body: Thanks, Marc. I was not able to do this, but now it seems to have righted itself. The problem is that I am seeing incorrect information on my screen. I'll lodge a new issue about that.


Tags: cloud

confluence-cloud
how can i create a visual flow grouping of the user stories based on the list or table
Asked by elena.korzilova:

how can I create a visual flow grouping of the user stories based on the list or table. I would like to visualise the grouping to create the tree structure.


Answers:
author: Brant Schroeder
body: [@elena.korzilova](/t5/user/viewprofilepage/user-id/5427275) welcome to the Atlassian community

If you would like to have something like that you would have to manually build out the flow. I do not believe that there is even a marketplace app for that other than gantt style charts [https://marketplace.atlassian.com/search?query=visual%20jira%20issues\&product=confluence\&hosting=cloud](https://marketplace.atlassian.com/search?query=visual%20jira%20issues&product=confluence&hosting=cloud)

Confluence does have the Jira issue macro to display issues but it will not have a visual flow. <https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/>


Tags: cloud

confluence-cloud

user-stories
Copy confluence data to Jira
Asked by Mit Tolia:

Dear All,

Is there a smart/automated way to copy across part/section of a Confluence page into an existing Jira ticket?

Basically, the use that we have got is that a Jira epic exists and the teams want to copy across the Epic details from confluence to this existing Jira epic.

Also, worth noting that the client is in the process of migrating/moving over to cloud and I believe Jira \& Confluence cloud are well connected, so after the migration, potentially a Jira ticket in the cloud can pull some Confluence data without having to physically copy the data across from Confluence into Jira?

Thanks in advance. Any help/pointers/ability to achieve this via REST API etc would be welcome

Regards,

Mit Tolia


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Mit Tolia](/t5/user/viewprofilepage/user-id/3603273)

I don't have a technical solution right now but some best practices:

The fact, that the Epic's description is already saved in Confluence is exactly how the Tools were originally intended to be used. Confluence is for anything that you need mid- to longterm. Jira is only short-term and should be used for task management rather than describing (Description as in concept, documentation etc.) whatever you're working on. My rule of thumb is, if you cannot delete any (or all) resolved Jira issues older than 1 year without loosing critical data, there is something wrong with how you use the tool.

Therefore, I would suggest using Links. You can link Confluence pages just like you can link Jira issues. Links can be repaired automatically after Migration to Cloud as well.

comments: author: Mit Tolia
body: Hi [@Rebekka Heilmann _viadee_](/t5/user/viewprofilepage/user-id/5182395) - I completely agree with you \& am also of the same opinion... Will be double clicking more onto this specific use case \& the need to copy data across over the coming days and even I am thinking of suggesting to just link Confluence pages...

This was more for me to explore, if technically this is even possible to achieve via APIs etc.?


author: Rebekka Heilmann _viadee_
body: You can edit issues per API if you have the issue key. For Confluence I am not sure how to get a page's content as I've not worked with the API much. There would always be Web page crawlers.

In Cloud, Confluence Automation has been introduced. So that might be worth looking into.


Tags: confluence-server

server
Hot to restore access to my workspace?
Asked by Sergey Vasilyev:

Hi Atlassians,

Who can help me to get access to my repositories? I can log in into my account, but don't see my workspace. If I try to register the workspace once again it says the the ID already taken, as it should be.

What can I do?

Thank you!


Answers:
author: Marc - Devoteam
body: Hi [@Sergey Vasilyev](/t5/user/viewprofilepage/user-id/5427194)

Welcome to the community.

Please reach out to [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/)


Tags: bitbucket

bitbucket-cloud

cloud
Working togehter in my IT Projects
Asked by Noushin Kananian:

Please let me know when Hooman Atlassian will join me in order to work together in my IT Projects in London?


Answers:
author: Rebekka Heilmann _viadee_
body: Hello [@Noushin Kananian](/t5/user/viewprofilepage/user-id/4949978)

can you elaborate on your question? Do you have an issue with the product, an Atlassian Partner or Atlassian itself?

This community will mainly be able to help you with the products but might be able to direct you to other ressources as well.


Tags: cloud

confluence-cloud
Backup Error
Asked by SirBuhi:

Hi there,

During Confluence backup, I get the following error:

**Export error**

java.lang.ClassCastException@7359f25b  
But don't worry, we'll fix it for you!  
You just need to contact Atlassian support and paste in this error message, timestamp and your instance details.  
Timestamp: 2024-02-11T17:01:34.169066046

How can this be fixed?

Kind regards


Answers:
author: RMahajan
body: Hi [@SirBuhi](/t5/user/viewprofilepage/user-id/5427130) ,  

The error you are encountering during the Confluence Cloud backup, especially a java.lang.ClassCastException, is a critical issue that requires attention from Atlassian Support.

* Visit the Atlassian Support portal, log in, and submit a new support request.
* Include the error message, timestamp, and any other relevant information about your Confluence Cloud instance.

Hope it will help  

Regards,  
RMahajan

comments: author: SirBuhi
body: Dear [@RMahajan-Empyra](/t5/user/viewprofilepage/user-id/5019161)

How can this be done on a free plan?

Regards


author: Barbara Szczesniak
body: [@SirBuhi](/t5/user/viewprofilepage/user-id/5427130) You may need to temporarily upgrade to a trial Standard plan to get support. You can later go back to the Free plan.


Tags: cloud

confluence-cloud
Stautspage integration with Grafana oncall to update the component
Asked by Pramodh Kumar:

Hi Team

I'm trying to status page component using the API, I'm using the Grafana oncall outgoing webhooks to update the status page when the alert is triggered.

I'm getting the below error message

    {    "error": "Could not authenticate"}

I've used the API key to authenticate and below is the payload used to update the component

    {  "component": {    "description": "description for component",    "status": "degraded_performance",    "name": "FTP Portal",    "only_show_if_degraded": true,    "group_id": "*********",     "showcase": true,    "start_date": "2024-02-11"  }}

Another confusion here is, in place of group_id do I need to use the component group ID or the component which I need to update.?

Thanks in advance


Answers:
author: Pramodh Kumar
body: Issue resolved, by using the bearer token


Tags: cloud

confluence-cloud

statuspage
Embed list of issues with no linked confluence page
Asked by Peter Lloyd:

Hi,  

I've found the documentation to do the opposite of what I want [How to find issues that have Confluence pages linked to them using JQL?](https://confluence.atlassian.com/jirakb/how-to-find-issues-that-have-confluence-pages-linked-to-them-using-jql-1295815687.html)

Using the Jira Issues macro I would like is to create a dynamic view in confluence of issues for project = xx which are in progress but do **NOT** have a linked confluence document.  

How do I do the last bit? issuesWithRemoteLinksByGlobalId requires a pageID in the GlobalID parameter so...

    issue not in (issuesWithRemoteLinksByGlobalId("appId=xxx"))

does not work.  

open to suggestions,  
thank you   

<br />


Answers:
author: Ignacio Aredez GenAI Expert
body: Creating a dynamic view in Confluence for Jira issues in progress without linked Confluence pages requires a workaround since JQL does not directly support querying the absence of links. Here's a simplified approach:

Identify Issues with Links: First, identify which issues have Confluence pages linked. This might involve using JQL to find issues with any links, though directly filtering out those without Confluence links isn't straightforward with JQL alone.

Manual Comparison or Scripting: Since JQL can't directly find issues without Confluence links, you would need to manually compare the list of all in-progress issues in your project against those known to have links. Alternatively, consider using the Jira and Confluence APIs to automate this process by scripting a comparison between issues in progress and those with linked Confluence pages.

Display in Confluence: For displaying the filtered list in Confluence, you might manually update a Confluence page with this information or develop a custom solution that automatically updates a list on a Confluence page based on the results from your comparison.

In essence, while JQL alone can't achieve your goal, combining it with manual processes or custom scripting involving the Jira and Confluence APIs could provide a solution.

comments: author: Peter Lloyd
body: yes remoteLinkApplicationName = "Confluence" gives me the ones that do.  
I'll write a service which does the logic and updates a custom field and filter on that  
ty for the reply, it pointed me in the right direction :)


Tags: cloud

confluence-cloud
Where is the option to format table ( chaning border color)?
Asked by ruyu:

Somehow I cannot find the format button when I clicked on the inserted table? I need to change the color of the veritcle boarder to black? I am not familar with HTML, but I managed to find this code line " \<col style="width: 13.4542%;" /\> Is there a way I can change the color here?


Answers:
author: RMahajan
body: Hi [@ruyu](/t5/user/viewprofilepage/user-id/5426891) ,  

This discussion may help - <https://community.atlassian.com/t5/Confluence-questions/How-do-you-get-rid-of-Confluence-table-gridlines/qaq-p/220493>

Regards,  
RMahajan


Tags: cloud

confluence-cloud
Table transformer loses source cell background color for nulls
Asked by Green_ Desmond:

I am using a table transformer to simply sort data more easily. I found the table filter doesn't seem to work reliably when new data has been added or some data has been updated.

So, my transform query is very simple:

```
SELECT * FROM T*
ORDER BY 'Supported until'
```

The rows in the source table have background colours, which users update (I don't want to recreate the coloring logic in the query).

When the table transformer picks up the data, any columns which are empty have a white background after the transform. Any columns which have data are shown with the original background color from the source table, after the transform.

So, a row which had background color ends up with a mix of the original background color for columns which had data, along with white backgrounds on columns in that same row which do not have data! Not sure why it does that and it makes my colored rows look very odd when null values in columns are on a white background.

How do I ensure the table transform preserves the background colour of all rows and columns?


Answers:
author: Stiltsoft support
body: Hi [@Green_ Desmond](/t5/user/viewprofilepage/user-id/5367657) ,

Unfortunately, the Table Transformer macro preserves background when there is any data in a cell as for now.

We do have such improvement on the roadmap and I've linked this question to our internal ticket: once the feature is released, we'll return here and you'll be notified.

Meanwhile, you can try using the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro instead.


Tags: confluence-server

filter

server

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet

table-transformer