youngmon/atlassian-qna huggingface dataset:
Upgrade and migration of Confluence version 5.1.3
Asked by Hans Vangansbeke:

Hello all,

Since noone replied I'm relaunching my question. Any help would be much apreciated.

We are planning on upgrading and migrating our version of Confluence but I'm not sure of the path I should follow.

Currently we have version 5.1.3 instaled on a Windows 7 pc. The database is a Microsoft SQL Server 2005 (version 09.00.1406). We are planning to migrate to windows server (2012 or 2016) and Microsoft SQL Server 2014 (as 2016 is not (yet) supported).

I'm thinking of installing a clean version of the latest Confluence version in the new environment and then trying to import the data from the old version. Is this the correct way to go ? Any sugestions are more than welcome. Thanks !

Best Regards,  
Hans


Answers:
author: Marcelo Horlle
body: Hey Hans!

You can rely on the [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) to assist you through this journey. It is also good to check the [Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) to ensure that the version you will be upgrading to support the technologies you intend to have and also to ensure that your technologies are matching the application needs.

Regarding the upgrade plan, I'd do it sligthly different, since importing data from an old version is not currently recommended in order to upgrade Confluence.

I'd first setup my environment with the new Windows Version and new SQL Server version. After that, I'd create a XML backup of my Confluence, install exactly the same version (5.1.3) on my new environment, perform the backup restore and test it with the new technologies. In case everything works fine, then I'd download the installer of the new version and proceed with the upgrade, as stated in the guide.

Hope it helps!

comments: author: Hans Vangansbeke
body: Hi Marcelo,

First of alll: thanks for answering !

As nobody in the current IT team has experience with the installation/upgrade of Confluence (the current installation was done by someone who has left the company), we decided to contact a local Atlassian reseller to help us with the migration/upgrade.

Best regards,

Hans


author: Marcelo Horlle
body: Hey Hans,

That is very cool, thanks for sharing!

Have a good weekend ahead.


author: Hans Vangansbeke
body: You too !
Images are not getting displayed in the Confluence Email notifications
Asked by Anil Kumar:

Whenever there is an update in the conluence page, there is an email notification which is sent to all the watchers... but the images don't come in these alerts? seems to be some issue. Pls help

I embed images by uploading them into the confluence media.


Answers:
author: Jack Brickey
body: Hi [@Anil Kumar](/t5/user/viewprofilepage/user-id/552997) , I don't recall ever seeing images in notifications. Granted I haven't studied this in depth.


Tags: email

image

notification
Why I am not able to see the entire list of pages in page properties report?
Asked by Anil Kumar:

This is what I did:

* Updated all the pages with Page Property macro and tagged them with relevanat keywords
* Created a new page and add Page Property Report macro and mentioned those tags so to pull the details for all the pages.

Issue I am facing is:

* It is not displaying more than 4 pages in the list (Page Property Macro)

I reviewed the tags, the maximum number of items to be displayed in the list is 30 so ideally it should display all the pages. Please help.

Thanks in advance.


Answers:
author: Kirstin Seidel-Gebert
body: Could this be some kind of indexing problem, Anil?

I found that sometimes it takes a while (only seconds for our small instance, but nevertheless there is a gap) for pages to appear in the page properties list.

comments: author: Anil Kumar
body: Ok, thanks for the reply Kirstin - I am on Confluence cloud, and also this is since days now... anything related to page permissions?


Tags: page-property
Reminder of Confluence event can't be set as Alert in Outlook
Asked by Hisamitsu Koga:

We have been using Confluence Server 5.10.8 and Outlook 2016 here.

Create an event with reminder (e.g. 15min before) on Confluence and

include link if the .ics file into Outlook 2016. Before 15 min of the created event,

a reminder can be sent to Outlook 2016, but a pop up can't be displayed.

According to check contents in the .ics file, VALARM setting isn't defined

and remind date isn't set as Alert on Outlook 2016. Is this current expected

behavior or a known bug? If a known bug, please let me know the link the bug ticket.


Answers:
author: Gonchik Tsymzhitov
body: Did you find the solution ?


Tags: calendar

cloud
How to create a "Most Popular" and/or "Activity Stream panel on sidebar
Asked by Dustin_Weber:

I'm trying to create a panel on the side bar for "Most Popular" articles on the side bar, as well as trying to do something for the Activity Stream. I have not found anything useful to do this with, in regards to wiki markup language.

Anyone have any luck doing this?


Answers:
author: M Amine
body: were you able to do it?


Tags: activity-stream

markup

popular

side-bar

wiki
New Jira Bitbucket Status not appearing in Confluence
Asked by Dion Park:

It seems that bitbucket status now appear in Jira Issues

![Issue navigator Jira.png](/t5/image/serverpage/image-id/648i3F8002F245AC7A79/image-size/large?v=v2&px=999 "Issue navigator Jira.png")

I tried to pull this information into confluence using the Jira filter macro.

However, the information is not appearing.

![Bethel Woods Android 1.0.0 Release Management HOPSCOTCH.png](/t5/image/serverpage/image-id/649iD18058C7301E07A5/image-size/large?v=v2&px=999 "Bethel Woods Android 1.0.0 Release Management HOPSCOTCH.png")

Is it suppose to appear?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Dion Park](/t5/user/viewprofilepage/user-id/626210) ,

I confirm that Development info don't appears on Confluence side. I have the same issue.

Fabio
How to get tree count for each page and its sub page in confluence
Asked by Shaikh Moiz:

Hello,

I would like to get the page tree kind of a report based on a selective page in space.

below is the scenario.

Parent page

c1

c2

c21

c22

c23

c231

c232

c3

c31

c32

So here I would get the report like

c1 - 0 child

c2 - 5 child

c3 - 2 child...etc

Any help will be appreciated.

Note: the depth of the tree is not fixed.

Regards,

Moiz


Answers:
author: Mirek
body: Maybe this could be helpful

<https://confluence.atlassian.com/confkb/how-to-get-a-listing-or-count-of-child-pages-under-a-parent-page-859517202.html>


Tags: macro

user-macro
Need help in inserting and saving image on wiki page using Curl or Net:HTTP Ruby commands
Asked by Bala Sarvani C:

Hi,

I am successful in uploading an image to wiki page by running following curl command:

curl -v -S -u admin:admin -X POST -H "X-Atlassian-Token: no-check" -F "file=@myfile.txt" -F "comment=this is my file" "http://localhost:8080/confluence/rest/api/content/3604482/child/attachment"

But I am not able to insert and save the wiki page using curl or ruby Net:HTTP commands. Please help me in doing so.

Thanks,

Bala


Answers:
author: Mirek
body: Basically attachment need to be first uploaded and then it can be used on the page.

Maybe this could be helpful

<https://confluence.atlassian.com/confkb/using-the-confluence-rest-api-to-upload-an-attachment-to-one-or-more-pages-1014274390.html>


Tags: curl

ruby

wiki
Cloud Confluence billing and user creation issues
Asked by Will Palmer:

I'm site admin and Im trying to load the billing page but all I get is the whirly-gig. Then when I try and create a user it fails. I've different networks and ISPs from work and home, different browsers but the problem persists. I think it's a websockets issue as the error I get when trying to create a user is java.net.socketTimeoutException: Read timed out. There are errors on the billing page but nothing as succinct as this.

Anyone seen this?


Answers:
author: Thomas Schlegel
body: Hi Will,

Atlassian has some major technical problems today. Have a look at their status page: <http://status.atlassian.com/>
Asian Characters After Changing Confluence Encoding to UTF-16
Asked by heeyeon lee:

Hello. I'm heeyeon from korea.

I'm a confluence cloud user.

I changed the encoding from UTF-8 to UTF-16 with admin privileges and there was a problem.

I can not change back from UTF-16 to UTF-8.

I have found the following solution on the internet. (The phenomenon seems to be the same)

solution:

<https://confluence.atlassian.com/confkb/asian-characters-after-changing-confluence-encoding-to-utf-16-692420919.html>

But, I'm a cloud user, I do not know how to shutdown and restart confluence.

I want you to restore it to UTF-8 again.

Thank you.


Answers:
author: AnnWorley
body: I found your ticket on the support portal, and asked the Cloud team to take a look. You were correct to open a ticket on <https://getsupport.atlassian.com>; the fix will have to be applied by Atlassian support on your behalf.
Gantt chart date labels
Asked by Endy Tjahjono:

When using Confluence's chart macro to create gantt chart, is it possible to add label to the start of the bar and end of the bar? Because by just looking at the bar and the axis it is not so clear when is the start date and the end date.

Also, is it possible to customize which day is used as the date marker on the axis? I'm not sure why it picks Wednesdays as the date labels.


Answers:
author: Maria Kurnosenko
body: Hi [@Endy Tjahjono](/t5/user/viewprofilepage/user-id/1127323) ,

If you are looking for a more customizable Gantt chart solution for Confluence, you can try the [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro) macro by [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

Unfortunately, you can't add start and end dates directly to the bars. But using the Chart from Table macro, you can set the scale step and choose the frequency of dates on the axis. The scale step can vary from one day to several months, depending on what is more convenient to you. Automatically, the app chooses seven days as a scale step.

![Screenshot 2021-10-29 at 13.00.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/167126i7E74A61B9E6587F9/image-size/large?v=v2&px=999 "Screenshot 2021-10-29 at 13.00.11.png")

You can learn more about the Gantt chart built with the help of the Table Filter and Charts in [our article](https://stiltsoft.com/blog/2021/09/5-tips-to-become-a-gantt-chart-expert-using-atlassian-confluence/)or [watch a video](https://www.youtube.com/watch?v=s3hMWF0yll0&t=1s).


author: Mirek
body: If we are talking about this view

![chart-gantt.png](https://community.atlassian.com/t5/image/serverpage/image-id/167079i69E4BC0AADC182F0/image-size/large?v=v2&px=999 "chart-gantt.png")

Then there is unfortunately not much of ability to customize the view. I suggest to show the table with all values that are used to create this chart next to it.
where should I put my custom authenticator in?
Asked by xiaobo ding:

I try to do my custom sso on confluence and wrote my custom authenticator. But after I configured it in seraph-config.xml, confluence failed to start. I found that the custom authenticator I configured in xml file was not found by system in the logs. I put my custom authenticator in confluence_home/confluence/WEB-INF/classes. But it seems not correct. Who can give me a hand about this?


Answers:
author: AnnWorley
body: If it is a .jar file it should go in the class path by putting it in WEB-INF/lib.

Please see [Single Sign-on Integration with JIRA and Confluence](https://confluence.atlassian.com/display/DEV/Single+Sign-on+Integration+with+JIRA+and+Confluence) for more details on custom SSO.
Content Report Table Macro "And" functionality
Asked by IT Accounts:

Is there a way to let the \`content report table\` macro operate on an 'AND' query instead of 'OR'

For instance if my labels are: \`kb-troubleshooting-article, application-name\` I get All articles with EITHER or BOTH labels. I would like to only get \`kb-troubleshooting-article\` lableded items which are ALSO labelled with \`application-name\`

I'm hoping this is possible as it seems sensible? If not, is there a location to add feature requests? I know it'd be a longer term wait for adding it if it doesn't exist.


Answers:
author: Matthew Ray
body: It seems the content report table macro is quite limited in its functionality, in that you can't use operators for the labels or customise it in any way.

I'm trying to do the same as you - have an application support page which lists only KB articles related to that particular app. I found the **'content by label macro'** to be much better. Although it doesn't lay out results in a table, it does allow multiple operators through filters. For example, to show all 'kb-troubleshooting-article' and 'kb-how-to-article' pages for the 'MyApp' application, I set the following filters:

label: MyApp

label: kb-troubleshooting-article kb-how-to-article

Of type: page

In space: current space

Multiple labels within the same label filter are evaluated with 'OR' operators, and multiple label filters are evaluated as 'AND'. Under options you can choose whether to show/hide the labels, which could be useful

Hope this helps!


author: kai_weber
body: I have the same issue. I need to have the "Creator" and the "Modified" column that comes with the "Content Report Table" and that is not implemented with the "Content by Lable" macro. But it is important to connect at least two lables with AND!  

Is there any solution?


Tags: content-report-table-macro
How to get Confluence page data in Jira using Grrovy script?
Asked by vaishal:

Hi All,

I want to get confluence page data using groovy script in jira.

Please guide me on this.

Thanks and Regards,

Vaishal


Answers:
author: Mirek
body: There is a documentation with some examples about this

<https://scriptrunner.adaptavist.com/latest/jira/interacting-with-confluence-from-jira.html>


Tags: jira

rest-api

scriptrunner
Unable to choose Confluence link from "Linked Issues" field on JIRA issue
Asked by Paul Alexander:

Atlassian Cloud user. From a JIRA issue's *Linked Issues* field, why am I not able to choose a Confluence page to link to? That kind of link is only accessible from the JIRA issue by way of the **...\>Link** menu item which exposes the Confluence page link type.

In other words, at issue creation, I cannot allow a user to link to a Confluence page from the *Linked Issues* field on the form. The only workaround is to create the issue and then link to the Confluence page as noted above.

Am I missing something?


Answers:
author: Nic Brough -Adaptavist-
body: It's because a Confluence page is not an issue, and the "field" is for linked issues.

comments: author: Paul Alexander
body: Understood, so I guess there is no way to expose a means for one to create a confluence link at issue creation.


Tags: confluence-cloud

issue-link

jira

jira-cloud
Google Sheets macro in Confluence - can't adjust width
Asked by Paul Desjarlais:

We've found that after embedding a Google Sheet into a Confluence page, changing the width setting has no effect. Changing the height does work. Also, changing the width of a Google Doc (as opposed to Sheet) does work.

Is this a known issue?

Our workaround is to use the iFrame macro, which works fine. However we have several instances of the Sheets macro already in place so we'd like to fix if we can.

Thanks.


Answers:
author: Jon Fretthold
body: Experiencing this same issue. We use the google sheets macro embeded into our confluence pages to display key performance metrics by client. This is impacting our quarterly account meetings.

Seems to have started within the past week.


author: Michael May
body: Same issue here.


Tags: format

google-sheets

macro
Links in Table of Contents are not working at all
Asked by Marius:

We're using Confluence 5.9.12 in my university.

All the links in the table of contents are not working.

I removed all Umlaute, all extra characters like ,()/ , created a blank test page with only standart letters, but no link ever works, even though the correct URL is shown. Refreshing the page then brings you to the desired location.

I would be glad if anyone could help, thank you.


Answers:
author: AnnWorley
body: If you are using the Documentation theme, you may be impacted by:

[Table of Contents macro links do not work when using Documentation theme](https://jira.atlassian.com/browse/CONFSERVER-39960)

If that is the case, please try the workaround on the bug report.


Tags: link

table

table-of-contents
How to stop the Product Requirements List page from being created at the top level?
Asked by Adam MacDonald:

I have a Space in Confluence for our brand of products. Under that space I have sub-sections for each products in our brand (i.e. Web App, Mobile App, etc). Under each sub-section I've created a Product Requirements List page to track the product requirements as they relate to each product, as not all requirements are applicable to all products.

The problem I see is that when I create a new Product Requirement on the sub-section it auto-creates a Product Requirements List page at the highest space's level, even thought I've specified that the new Product Requirement should be associated to the sub-section's Product Requirements List page.

Is there a way to prevent the highest level Product Requirements List page from being created after adding a Product Requirement at the lower levels?


Answers:
author: Adam MacDonald
body: Turns out the best way to avoid this is to orphan the highest level Product Requirements page at the same level as the space.


Tags: requirement
How to integrate Autotask Workplace (AWP) content in confluence ?
Asked by Megan Smith:

Hello community

Our company uses Autotask Workplace (AWP) for cloudbased file sync and share, but we are also using Atlassian Confluence for collaboration.

So, how can we integrate AWP content in confluence to share our files in Confluence ?

Regards

<br />

Megan S.


Answers:
author: Lutz Bliska
body: When you search for ***Autotask*** at the ***Atlassian Marketplace*** , you will find our **new** add-on:

**[Autotask Integration for Confluence](https://marketplace.atlassian.com/plugins/autotask-workplace-integration/cloud/overview)**

This add-on integrates ***Autotask Workplace (AWP)*** content in ***Atlassian Confluence***.

If you need more information, have questions or a feature request, contact us via our [Service Desk](https://suisse.jira.com/servicedesk/customer/portal/2).

comments: author: Megan Smith
body: Hello Lutz

Thank you. That is exactly what our company is looking for!

Megan


author: Nic Brough -Adaptavist-
body: Confluence needs a file system to store attachments, and the files stored there should not be written to by external systems, they should go through Confluence.If you store the files on AWP instead, you will not be able to use them as attachments directly (unless you find or write an add-on to do that for you), but you can still link to them remotely. If AWP makes them directly available on the network somehow at lieast.


Tags: automation

confluence-cloud

integration
Printable Signature Blocks?
Asked by International Orange:

I have created a wiki page (like a letter) that will be printed for signature. Is there a solution about how to create an area of a written signature? For example, at the end of a letter

The best idea that I have come up with is to use a table with two/three columns and one row like the following image:

![Screen Shot 2017-04-24 at 9.58.35 AM.png](/t5/image/serverpage/image-id/605i2D68A1490D0F0B33/image-dimensions/457x113?v=v2 "Screen Shot 2017-04-24 at 9.58.35 AM.png")

Are there better solutions to controlling the format of this area for signature?

BTW, this text area for questions is very limiting . . .


Answers:
author: Hermance NDounga
body: Hey,

Your idea of the table is already good. Another workaround I could see here, would be to insert first the macro "section", inside of it, insert the macro "column" and then inside of it, insert the macro "panel".

With the settings of the macro column you'll be able to choose the width of the panel, and you can also insert another macro column under the first one.

With the panel, you'll be able to insert a title, and you'll have have two clean rectangles

I add a capture of the page I've created in my test instance

![2017-08-31_1955.png](https://community.atlassian.com/t5/image/serverpage/image-id/5517i7966C4CE75227C13/image-dimensions/575x183?v=v2 "2017-08-31_1955.png")

Hope it helps


Tags: signature
Cannot start Confluence - fatal error
Asked by Andy Caan:

I have an evaluation instance of JIRA, Confluence and some add-ons in my computer.

Today when I started my computer, I could not connect to my JIRA (service already started). It redirected me to a screen to setup application properties.

Then I tried to start Confluence. However, there was an error. The message is:

"Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only"

Any idea what caused it and how to get it resolved?

If it has something to do with "Managed Scheduled Jobs", as far as I know, I did not setup any job.

Could any add-on cause this error? Recently, I installed PDF Exporter and Scroll ImageMap.

Thank you.

Andy


Answers:
author: Nic Brough -Adaptavist-
body: What do the logs say is wrong?

comments: author: Andy Caan
body: In the log, besides the error in my original post, it has the following warnings and error:

2017-04-24 10:41:47,195 WARN \[Caesium-1-2\] \[client.hash.reader.RemoteHashingInstructionsReader\] readInstructions Unable to read remote instructions with key 'uid.onewayhash'.  
2017-04-24 10:41:47,196 WARN \[Caesium-1-2\] \[analytics.client.hash.BcryptAnalyticsEmailHasher\] create No instructions for hashing could be found.  
2017-04-24 10:42:20,524 ERROR \[localhost-startStop-1\] \[atlassian.config.lifecycle.LifecycleManager\] shutDown Error running shutdown plugin: Start and stop the scheduling subsystem - com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: \[RunningJobImpl\[startTime=1493055618015,jobId=DefaultPluginScheduler:com.atlassian.analytics.client.upload.RemoteFilterRead:job,jobConfig=JobConfig\[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule\[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo\[firstRunTime=Mon Apr 24 10:40:17 PDT 2017,intervalInMillis=172800000\]\],parameters={}\],cancelled=true\]\]  
com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: \[RunningJobImpl\[startTime=1493055618015,jobId=DefaultPluginScheduler:com.atlassian.analytics.client.upload.RemoteFilterRead:job,jobConfig=JobConfig\[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule\[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo\[firstRunTime=Mon Apr 24 10:40:17 PDT 2017,intervalInMillis=172800000\]\],parameters={}\],cancelled=true\]\]


Tags: startup