youngmon/atlassian-qna huggingface dataset:
Creating Templates In Confluence
Asked by Tara Morton:

Please can you help/feedback information on creating templates.

With the new editor in confluence it's hard to do the below,

1. Change history cannot be added in templates under page properties anymore.  
2. Variables cannot be filled after the page from a template is created. It should allow to fill variables after page is created.  
3. Placeholder text doesn't appear until the page is created.

Please can you confirm if you have any feedback on this?

Thanks

Tara


Answers:
author: Stephan Sutter
body: Hi Tara,

Maybe our Page Tree Creator (PTC) could fulfill some of your requirements.

1. If you have thought about the change history of the template: You can do this with the PTC.
2. This functionality will be added by the end of 2020. At the moment all variables are filled in when the page is created.
3. I would have to discuss this with the development team.

You can find the [Page Tree Creator](https://marketplace.atlassian.com/apps/1214062/page-tree-creator-blueprint-template?hosting=server&tab=overview) App on the Marketplace.

Regards,  
Stephan (PM at EPS Software Engineering AG, the vendor of the PTC)
Not all notification mails and empty View Mail Queue
Asked by Martin Heini:

After upgrade Confluence to 7.3.5 we have two problems with notification or watcher mails. Users said these mails come sometimes, but sometimes not. So I've checked the message id's after a specific mail user, but didn't found in the exchange server.

After that I checked the Mail Queue who is showing over long time no mails. But if there are any mails (i.e 72), then the panel shows 72 empty lines, only the 72 thin grey lines are shown. That is strange and give no possibility for control the missed notifications.

Some other facts:

* We have over 2'000 active users and normally a lot of mails.
* Scheduled Flush Mail Queue: active every 60 seconds
* Logging com.atlassian.confluence.mail and com.atlassian.confluence.jmx showing no errors. From there I found the message id's.
* System apps: Confluence File Notifications: modules like file-content-update-notification are all enabled
* I've restartet Confluence and rebuilt content indices before.

Any other ideas?

Thanks, Martin


Answers:
author: Mike Schultz
body: [@Martin Heini](/t5/user/viewprofilepage/user-id/255847) Did you ever find a resolution for this? I'm seeing the same thing. Empty Subjects in the mail queue.


Tags: confluence-server

email

notification

server
License expired
Asked by LawAct:

Dear,

After reinstalling confluence it shows that license has expired.

But how it could be expired if version stays the same and license is still valid in time period and by user count?


Answers:
author: repi
body: [@LawAct](/t5/user/viewprofilepage/user-id/4019077)

A confluence license does not depend on the version number.  
The license is time and user based.  
What is the expiration date on your license?


Tags: confluence-server

server
No responsive Tables in the Cloud
Asked by Sven Rahlmeier:

Hello Atlassian Team,  
i have a problem with creating new tables, unfortunately you can only create them with a fixed width. Switching to flexible width is not possible but in the older Versions it works.

Could you please reinstall this function in Confluence Cloud, I need it often and urgently!

Thanks a lot!

Best Regards

Sven


Answers:
author: Mykola Nagornyak
body: I have the same issue. I still use a bunch of pages with old editor \& continue to copy them when I need new pages with old editor because there is an ability to make tables responsive. @\[deleted\] please help! When will responsive tables be available in the new editor???


author: Rick Wright
body: I am having a related problem. in CC we only have the ability to have responsive tables, but often when the tables are inside an /include page or an /excerpt the table gets a horizontal scroll bar which looks terrible.  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/117135i5259940786C43865/image-size/large?v=v2&px=999 "image.png")
Unable to Delete Space
Asked by SB:

Hello,

There seems to be a space listed in the Space Directory of my Confluence site, but when I attempt to navigate to it to delete it, I get the following page:

![Page Not Found.jpg](/t5/image/serverpage/image-id/111623iF5265818FAA0A88C/image-size/large?v=v2&px=999 "Page Not Found.jpg")

I can't seem to access any page from that space, although the pages show up in Search results. Is there a way I can delete the space from the database?

Thanks.


Answers:
author: samuelemarazzita
body: Hello, I have a similar issue but in my case, there is a space that can't be deleted because seems that I am not the admin, even if I have created it.![Schermata 2020-11-24 alle 11.07.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/119431i4528E0BBF0AB302F/image-size/large?v=v2&px=999 "Schermata 2020-11-24 alle 11.07.18.png")![Schermata 2020-11-24 alle 11.07.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/119432iEB5808CD398C252A/image-size/large?v=v2&px=999 "Schermata 2020-11-24 alle 11.07.39.png")

comments: author: samuelemarazzita
body: Just solved upgrading to Standard Plan that could make me repair permission as said by [@Jason Galea](/t5/user/viewprofilepage/user-id/270958)


author: Jason Galea
body: Hi [@SBWhiskey_Me](/t5/user/viewprofilepage/user-id/2449365) ,

Try finding the space from Settings \> General Configuration \> Space Permissions.

When finding the Space, you should have 2 options. Recover Permissions or Manage Permissions.

Make sure you have full access to that Space so you'll be able to remove it.

Cheers,  
Jason


Tags: confluence-server

database

server

space
Confluence fails to upgrade to 7.7.4 / 7.7.3 (from 7.4.0)
Asked by Mark de Bont [Terberg]:

When upgrading Confluence, after backing up the data, it deletes the Confluence app directory and the installer fails.

I end up with a error.log file containing:

```
In action "Update JVM Options when upgrading JDK 8 to JDK 11 [Run script]" (screen "Upgrade Actions [Form]"), property "Script":
java.lang.NullPointerException
.....
```

Using the openjdk version "11.0.8" 2020-07-14


Answers:
author: Mark de Bont [Terberg]
body: It was resolved by upgrading using the .ZIP file. Actually I found it just as easy as using the regular installer (.EXE). The details can be found on the instruction page for upgrading using .zip file. Worked like a charm.


author: Clemens Schwarz
body: Dear Mark,

where you able to fix this? We have the same exact issue.

Regards

comments: author: Mark de Bont [Terberg]
body: I contacted Atlassian support on this is issue since there was no response here. They advised other JVM and parameters. But to no avail.

It was resolved by upgrading using the .ZIP file. Actually I found it just as easy as using the regular installer (.EXE). The details can be found on the instruction page for upgrading using .zip file. Worked like a charm.


author: Clemens Schwarz
body: Dear Mark,

thank you for the answer - will try out this method.

Regards


Tags: confluence-server

server

upgrade
looking for a list of all articles
Asked by Tatiana Mankevich:

looking for a list of all new articles that my team has published by August, for example


Answers:
author: Marco Brundel
body: Hi, you can have a look at de add-on   
<https://marketplace.atlassian.com/apps/186/reporting-for-confluence>

regards, Marco

comments: author: Tatiana Mankevich
body: Thank you!

Have a nice day!

regards, Tatiana


Tags: cloud

confluence-cloud
How much of your Confluence-Site can you share before requiring a second license?
Asked by Technik K?lncampus:

Hi,

I got a (probably silly) licensing-question:

We are a non-profit college radio station currently running Confluence with a community license and we'd like to share spaces with other college radio stations across Germany.

I know there is a limit on the number of users, but is there also a limit on how much access we can give to external users (e.g. giving the technicians of each station admin rights for user management) using only one license? Do those stations have to meet the same requirements (being non-profit) as we do?

Or are those factors irrelevant, as long as we host Confluence on our server? At which point do they have to get their own licenses?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: The only thing that matters to the licence code on any one server (or DC install) is that the number of login-enabled users is at, or lower than, your licence tier.

If you're on a 50 user licence, you can have up to 50 people in your user list who are enabled and can log in (your user list can be longer, but only 50 can be enabled). If you're on a 250 user licence, up to 250 can be enabled to log in.

It doesn't care where the users come from, their organisations, their location, their domain, or emails, what their names or what you let them do in the application. Just "can this account log in?".

comments: author: Technik K?lncampus
body: Thanks a lot!


author: Guilhem Dupuy
body: Hello,

First of all, the **Confluence licensing cost is not based on a per-user price** , which means you pay a **fixed price for a specific range** of user (for instance the 51 to 100 users range has a fixed cost). You should first start by checking for which range you are licensed ans then optimize the use of your Confluence by adding up to the maximum number of users allowed in your range.

You can find the details about the ranges in the following link, under the "**What does a new Confluence Server licence cost ?" :**

<https://www.atlassian.com/licensing/confluence#server-license>

Then, an administrator must be a Confluence user and therefore counts as 1 user.

**In order to save licences** , you can also decide to make your **Confluence instance public**, and allow anonymous users to View only, or to View and Edit the pages of your Confluence, with the associated risks. Anonymous users don't count as a licence in your billing plan.

Let me know if it helped or not,

Mit freundlichen gr??en,

Guilhem

comments: author: Technik K?lncampus
body: Hi Guilhem,

thanks for your reply. We are using a community license for (apparently) unlimited users.

But since we got this license based on our status as non-profit I just want to be clear:

It doesn't matter license-wise to what extent our instance is shared with members of other organisations, as long as we host it ourselves?

Kind Regards,

Max


Tags: confluence-server

licence

server
What is an API to download attachments in confluence page and blogposts?
Asked by Anuja Deshpande:

Is there a way to download attachments in confluence page using API (preferably using Oauth2.0 3LO)


Answers:
author: Daniel Eads
body: Hi Anuja,

I can see from other posts here on Community that you're encountering a 401 error when trying to access the API. I see that you have expanded the children.attachment parameter on [the get content API endpoint](https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-get) .

First, are you able to use the site's specific API endpoints (e.g. yoursite.atlassian.net/wiki/rest/) using basic auth and and API token? [++Details about how to use these with Atlassian Cloud are listed here++](https://confluence.atlassian.com/cloud/api-tokens-938839638.html). In short, you generate a new token from [++id.atlassian.com++](https://id.atlassian.com/manage/api-tokens) and use that in place of a password in the basic auth call.

I would expect your user account to be able to download any attachments that you can normally get from browsing Confluence via the site's REST API using basic auth.

If you are needing to use 3LO because you're developing an app, we also have a [dedicated Developer Community](https://community.developer.atlassian.com/) that might be good to check out for app development related questions. Since the topics are more focused, it's easier for other developers to watch the questions coming in and provide guidance.

Cheers,  
Daniel


Tags: cloud

confluence-cloud
Confluence 7.0.1 has removed i18n.properties
Asked by ??:

I upgrade my confluence from 6 to 7 and I found the i18n.properties in the below path has removed. (the directory \[userstatus\] has been removed too)

\\confluence\\WEB-INF\\classes\\com\\atlassian\\confluence\\userstatus

I searched the \[release note 7.0.1\], but I can't find any reason.

The \[deprecated code list\] don't contains the i18n.properties too.

<https://confluence.atlassian.com/doc/deprecated-code-paths-removed-in-7-0-967879993.html>

I wrote some code in this property so I want to know why it has been removed.


Answers:
author: Makisa Appleton
body: Hi ??

I believe you're on using Confluence Server/Data Center, rather than Cloud based on the version and upgrade activities you're undertaking.

You discovered the deprecated code paths list and that user status was removed in Confluence 7.0, our platform release. As this deprecated code path was removed, the translations were also removed.


Tags: confluence-development

confluence-server
View all page's last viewed date
Asked by joshkels10:

is there a way to get all contents last viewed date onto some sort of export without an add on?


Answers:
author: Brant Schroeder
body: You would have to use and app like [better content archiving for confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=server&tab=overview).

Or if you have access to the DB you could run the following query:

```
SELECT?* from "AO_92296B_AORECENTLY_VIEWED";
```


Tags: confluence-server

server
Site no longer available
Asked by Nuno Goncalves Pedro:

Hi there,

I have been paying for the licenses to Confluence Server and Advanced tables for a while now and the site that was running on top of it (wiki.strivecap.com) doesn't seem to be working. Any guess to what that might be? We still own the strivecap.com domain and it still works, but somehow I can't get into it.

Cheers.

Nuno


Answers:
author: Petter Gon?alves
body: Hello [@Nuno Goncalves Pedro](/t5/user/viewprofilepage/user-id/799326)

Thank you for reaching out.

Your Confluence license is properly active and everything seems to be fine about the product subscription, so I believe you might be facing a technical issue. Please try the steps below:

1. If the instance is not accessible for everyone in your team, please check if any errors are returned in your Confluence logs. Also, provide us with the screenshot of the error returned when trying to access the page:  
   [Working with Confluence Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)
2. Is there any other site-admin in your Confluence instance? If yes, please ask him to check if he can log on the site and check if your user is properly active in the instance by following the documentation below:  
   [How to log a list of licensed users](https://confluence.atlassian.com/confkb/how-to-log-a-list-of-licensed-users-978203468.html)
3. If your site is accessible by other persons in your instance, please try to login using incognito mode or a different browser

Let us know if this information helps.


Tags: confluence-server

server
Multiple Calendars Combined - Event Types
Asked by John Wood:

Hi all,

We have a page for our "On-Call" Calendar that pulls from multiple individual team calendars, where On-Call is an event type for each of them.

However the issue is that their own team calendars obviously contain a lot of different event types.

So I'm not entirely sure which the correct question is here, as I can see multiple different ways round the issue of showing non-on call event types.

I guess only one of these needs an answer :)

1) In the combined calendar, is there any way to only import a specific event type from each team calendar?

2) In the combined calendar, it shows the lists of event types below the main calendar, where you can turn event types on and off - but doing so also turns them on/off on the calendar the data is being pulled from - is there any way to prevent this?


Answers:
author: tuojiao
body: it seems we have same problem, but do not know where to ask


Tags: confluence-server

server

team-calendars-for-confluence
While editing a Confluence Page table disappears
Asked by Vinay Sharma:

When I am editing a table in Confluence Page it disappears. What could be the reason? How to fix it?


Answers:
author: Brant Schroeder
body: I have seen this occur for the following reasons:

1. Browser cache needs to be cleared
2. Some content in the table is making it disappear.

Does it happen with all tables, even tables on other pages? If yes try clearing your cache.

Does it only happen on the one page? You could try copying the content to a different page and see if the issue persists. If it does I would suggest deleting the table and rebuilding it.

comments: author: Vinay Sharma
body: Thanks Brant!


author: Jaco Theron
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - Issue that I am having with copying to a new page is I am losing all my comments. Is there another workaround to this?


author: Brant Schroeder
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) I think this app will copy comments [https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=cloud&tab=overview)

I also believe that there is an enhancement request to copy comments on page clone.


Tags: cloud

confluence-cloud
Smart Classifier Import API Excel csv
Asked by Appandairaj Jinendradass:

We have a confiform which has a smart classifier field with source from a different form for values. How do we import data into the confiform for the field as we have 1000+ rows to be imported with numerous fields

Example:

Form 1: 3 fields (Region, Country, City)

Form 2: 2 Field (Location), defined as smart classifier referenced to fields in Form 1 and Building, etc,

Form is working fine for new entries, but we would like to import records from a .csv file

What is the template / value we must have for location field while importing from CSV?

**Europe, UK, London**, Shard

We have tried different delimiters and it doesn't accept and we have tried changing the delimiter to \| in order to avoid the , as delimiter but still fails.

Can you advise please?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

As any "smart" field in ConfiForms, the smart classifier holds a reference to records. Basically an ID (in the UUID format) to the record it references

When you import your data from CSV you import "internal" values, that means for smart fields we expect the UUIDs

Alex

comments: author: Appandairaj Jinendradass
body: Hi Alex,

Thanks for the swift response.

(1) when we try to reference the id, it returns only the values as the fields in the source form are text fields.

(2) The form where the smart classifier is defined, if we try to return the value of id as NWINVMGTLocation.id it returns blank

(3) Plus, when you import what is the delimiter you will use to denote the value set as defined "**Asean and South Asia : Asean : Singapore : Singapore : Changi**"

Sorry, if these are basic questions but just we are stuck as we have large dataset and this will help significantly

Below is the sample export of the form values (example)

Location NWINVMGT Location.MasterRegion.id  
Asean and South Asia : Asean : Singapore : Singapore : Changi Business Park Asean and South Asia  
Africa and Middle East : Middle East : United Arab Emirates : Abu Dhabi : Etisalat Africa and Middle East  
Greater China and North Asia : North Asia : Taiwan : Taoyuan : LongTan DC Greater China and North Asia


author: Alex Medved _ConfiForms_
body: I think there is a misunderstanding here... each record has a unique ID in ConfiForms

When you have smart fields in your forms then they are connected to some other forms, right? And when you store the value into one of such fields you actually store an ID of a record from a target referenced form.

This is something like 770477f1-bf16-4d0d-bc8a-50612253f3ac

And these unique "values" you need to import via Import API when you want to import a value to a smart field


author: Appandairaj Jinendradass
body: Thanks Alex, this is excellent. we managed to import them (we did a sample and all well), Much appreciated on your quick assistance.


Tags: confiforms

confluence-server

server
Pull actions and decisions from Meeting notes
Asked by Josep Canet:

Hello everyone,

In our company, we are working with Confluence and Jira and wanting to go a step ahead we would like to add an action and decision tracker to the project template that automatically pulls actions and decisions from the meeting notes.

Is that achievable??

Thanks


Answers:
author: Thomas Bowskill
body: Hey [@Josep Canet](/t5/user/viewprofilepage/user-id/3771258)

If I understand right, you have a series of meetings that you are logging actions (due and completed).

In which case, using [Tasks](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Addformattingtoyourpage-tasks) will give you the actions and ticking them completes them (*note: with my PM hat, I often edit the page to tick the task as it seems to generate less email noise!).*

Then you combine this with the [Task Report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/), which lets you decide what Tasks you want to include (e.g. filter out closed) and decide where you want the Tasks to be sourced from.

For me, I have a meeting template that is parent to all a project's meeting notes. On the page I have two task reports (in adjacent page sections \& in an expand macro): one for the due tasks (ordered closest to furthest date) and one to show the completed tasks (more so I can look at it to realise how much is being achieved!)

If I misunderstood and you want to log from Confluence into Jira, then that too is possible \& I'd point you to the [Use Jira and Confluence together](https://support.atlassian.com/confluence-cloud/docs/use-jira-and-confluence-together/) guide by Atlassian. (*A while ago I used to create JIRA tickets from Confluence tables, but personally, I like having my meeting minutes as text and when I need a Jira ticket, I will create it manually -- arguably, this is me not really getting the most out of the tech: I think my personal view is if I do it manually it ensures I am always double checking my own meeting notes*)

Hope that helps / made sense

comments: author: Josep Canet
body: Perfect Thomas, much appreciated!


Tags: cloud

confluence-cloud

meeting-notes
Import Site keeps failing
Asked by Ravi Patel:

I had previously backed up my confluence and I am trying to get it up and running again.

<br />

The size is approximately 270MB. I go to import site and try to import it, but keeps failing after 10 minutes. I tried contacting support but they haven't responded or willing to help.

Anyone can help me here ? Before I had a paid version, and I am trying to move to that after I get it up and running. Right now its free version


Answers:
author: Joshua Sneed Contegix
body: Hi Ravi,

You may want to open a new ticket with support, but select *Migration support* when asked what they can help you with. Not sure it will change their response, but worth a shot. Cheers!


Tags: cloud

confluence-cloud