youngmon/atlassian-qna huggingface dataset:
(Unknown macro 'Colormy')
Asked by Tony Montana:

What is plugin?


Answers:
author: Guilherme V.
body: Hi Viktar,

You couldn't find anything related to the "Colormy" plugins, however you can find more information about this plugin in the **Manage Add-ons** page in Confluence.

It also looks like that this plugin is out dated or unsupported.

Cheers,


author: Nic Brough -Adaptavist-
body: I can't find one that provides that. Could it be a user macro?


Tags: confluence-administration
Notifications not working after upgrading to confluence 5.5.7
Asked by Rahul Aich [Nagra]:

HI All

I upgraded my confluence to 5.5 today and after the upgrade the notifications have stopped working. Even sending a test email is not working.

This is the error i am getting

2015-08-20 04:57:20,076 ERROR \[scheduler_Worker-1\] \[atlassian.core.task.AbstractErrorQueuedTaskQueue\] handleException com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

Can anyone please help\>

Rahul


Answers:
author: Rahul Aich [Nagra]
body: The problem was with the user not having permissions to send email as some one else (as in the from address). We got the permissions and that resolved our issue

Rahul


author: Nic Brough -Adaptavist-
body: Sounds like it can no longer connect to the email server. Check the details (username password) on the mail server settings.

comments: author: Rahul Aich [Nagra]
body: I checked its the same user password we were using on pre-upgraded version. I even used another user and still the same. Any more ideas Nic?


author: Nic Brough -Adaptavist-
body: Forget the settings on the pre-upgrade, did you set the correct user/password on the new one? Can you connect to the mail server from the Confluence server using a mail program or even telnet to check the credentials you have?


Tags: confluence-administration
Error during XML import of Space
Asked by Smitha Deshpande:

I am on Confluence Cloud. I have exported a space (using XML export) from Confluence 5.7. I am trying to import the same to Confluence Cloud. I am receiving the following error:

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Could not execute JDBC batch update

Please see the image below. I see that [CONF-35969](https://jira.atlassian.com/browse/CONF-35969) deals the same issue and the status resolved.

Please let me know how to resolve the issue. Is the workaround mentioned in the [CONF-35969](https://jira.atlassian.com/browse/CONF-35969) the only way?  

Import error.png


Answers:
author: Helen Griffith
body: Hi Smitha,

Did you ever solve this one? I am having this problem too...

Helen


Tags: cloud

confluence-cloud
Is there an equivalent of the create-page macro for a cloud-based setup?
Asked by Spencer Thew:

I just need a macro that will allow users access to a simple button through which they can create a blank page, and not be overwhelmed by the different templates or be able to create a new space. Is this possible in a Cloud based setup?


Answers:
author: Milo Test
body: The Create button (in Cloud and the latest server version) now creates just a blank page; you have to hit the three-dot button next to it to use a template.

That being said, you can create a simple Create button of your own, by right-clicking the Create button in the specific space and select Copy link address. Then create a hyperlink, either to some text or a graphic, and use that copied link address.


Tags: confluence-cloud

macro
Sharing a Link Externally
Asked by Mike Doughty:

Hi, I've modified my settings to allow me to share a link to an external party, not a user of confluence. However when I share the link via email it is still asking them to login. Any thoughts on how to fix this. Thanks.


Answers:
author: Sateesh Chandra
body: Need to Grant the Anonymous users read access to pages in Space permissions as well


author: Mike Doughty
body: Thank, however I already have the global settings to allow Annoymous, this is the only setting that it talks about in the support documentation. I can't find any other settings. The page restrictions is set to unrestricted. I can not see why this is not working.


author: Milo Test
body: You may have to give anonymous users "use" global access, and at least read access to the space (and possibly the pages) in question.


Tags: cloud

confluence-cloud
vSecure won't work
Asked by Hayden Burt:

When I try and use vSecure, I get a "page cannot be found error"

(this is when selecting vSecure from the drop down my profile menu)


Answers:
author: Victor Hugo Garcia
body: Hello @Hayden Burt,

We highly suggest you to use the browser extensions.

Chrome - <https://chrome.google.com/webstore/detail/vsecure/emodnkohpjmlkodhbfmijobljmlboedp>

Firefox - <https://addons.mozilla.org/en-US/firefox/addon/vsecure2/>

Atlassian has been changing architecture and some of them affected the add-on, we are checking with support to see if possible to fix or just remove it from the Marketplace.

Thanks,


author: Victor Hugo Garcia
body: Hello @Hayden Burt

Due a server infrastructure problem, we encourage to use this Chrome browser extension,

or an alternative page I created to solve the issue while the maintenance is happening.

Note: I wanted to provide here the URL for the chrome extension and the alternative page, but atlassian editor does not allow that, for Chrome extension please go to: Chrome Web Store and search for vSecure, you will find it there, it is the only one result.

Note #2: I'm also working on a firefox and IE plugin, hope to release it soon.

We're sorry for this inconvenience, my hosting support is working hard to resolve this.

Thank you.


Tags: cloud
deleting confluence users that are disabled
Asked by Mike Cajohn:

We are reaching our maximum of licensed users. There are a lot of disabled users in confluence. Is is ok to delete them? Will that open those licenses back up? Can we lose anything in confluence by deleting these disabled users?


Answers:
author: Mallmann
body: Hello Mike,

Confluence's license count is based on Global Permissions instead of number of users in the instance: <https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview>. Users will count towards the license in the following cases:  
\* If the user belongs to a group that has global permissions to use Confluence  
\* If the user is individually granted global permissions to use Confluence

Within the UI, you can get a list of users and groups that have Global Permissions and will count against your license by navigating to *Confluence Admin \> Global Permissions*. You can click on each group individually to reveal their members.

Also, the following query will return users that belong to a group which has global permissions:

```
SELECT DISTINCT u.lower_user_nameFROM cwd_user uJOIN cwd_membership m ON u.id = child_user_idJOIN cwd_group g ON m.parent_id = g.idJOIN spacepermissions sp ON g.group_name = sp.permgroupnameWHERE permtype='USECONFLUENCE' AND u.active = 'T';
```

Also, you're not be able to delete internal users that have created content in Confluence. If the user haven't created any content, there's no problem in deleting them.

I hope it helps!

Eduardo


author: Guilherme V.
body: Hi there,  

Instead of delete them, why don't you remove all their groups? The users only count against your license if they have the "Can Use" permission in Confluence.


Tags: confluence-administration
I don't see task list check box unless I am in editing mode?
Asked by Richard Sae:

* **Draft**
* **Published**


Answers:
author: William Zanchet [Atlassian]
body: Hi Richard,

I just tested against the latest version of Confluence, and it's working fine, here is what I did:

I created a brand new page page, went to *Insert \> Task List* and it gave me task list, added a few of them saved and it's there.  

Did you try in a different browser? Is just you? Did you try in a different computer? Is just this space? How about a new one?  

Cheers,  
WZ
Is there a way to refuse or accept modification in an confluence page as a word page?
Asked by Ana?s Ricci:


Answers:
author: Sateesh Chandra
body: As @Luiz Maia \[Atlassian\] said, You can go with Comala Workflows add-on. It has a workflow mechanism Draft-\>In Progress-\>Review-\>Published. You can customize by changing the script as well.


author: Ana?s Ricci
body: In fact, I search the same working as the word revision system.

Example:

* Client changes a specific paragraph in a confluence page
* I want to be able to accept or refuse these changes

I made a screenshot to be clearer

Revisision.png

[](https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-refuse-or-accept-modification-in-an-confluence/qaq-p/369268?attachment-id=998){#link_1191cc12ff6b39}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/62379/1/Revisision.png){#display_1191cc12ff6b39_0}


author: Milo Test
body: Do you mean that you want to have something akin to Word's Reviews, that can be accepted or rejected?

In that case, since there is a history for every page, you can go in and simply go back to an earlier version. Or you could just allow comments and decide which suggestions to implement. Or you can use labels as a poor-man's review process, whereby people who have edit writes are instructed to add a "for_review" label for someone else to approve or not.

There is also the Page Approval macro (not free).


author: Luiz Maia
body: Hello there,

Not sure if I understood exactly what you're trying to do, however page approvals can be implemented using the [Comala Workflows plugin](https://marketplace.atlassian.com/plugins/com.comalatech.workflow) for Confluence.

Thanks.

Regards,  
LM
Viewtracker in a Space
Asked by Jennifer Weber:

Hello! I am noticing that the Viewtracker in my Space says that the the License Certificate has expired. When I look at the Viewtracker add-on in add-ons, there's nothing saying that I need to update my license. I am a version or two behind - we have version 3.0.7, and 3.1.1 is available. Anybody have any ideas how I can get it to work properly? Thanks so much!


Answers:
author: Oliver Str??er
body: This message isn't coming from the viewtracker directly. The viewtracker is using another add-on from another vendor to generate and/or edit the space usage overview page.

Old versions needed an license, which can expire - and this is the message you see. The new version of the Service Rocket Reporting add-on is paid. The space usage is only a nice to have feature, if you have the Reporting plugin.

For some more documentation, please visit the documentation of the viewtracker add-on

<https://wiki.bitvoodoo.ch/display/DOC/Viewtracker+Plugin#ViewtrackerPlugin-SpaceUsageReports>

Thank you


author: Jennifer Weber
body: Thanks very much!


author: Jennifer Weber
body: Thanks, Pilar. I'm attaching a screenshot of what I'm seeing - it's in the admin console when I am looking at a Space Overview, specifically the Viewtracker option, for the Space Usage. So I feel fairly confident that it is the Viewtracker plug-in.Capture.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Viewtracker-in-a-Space/qaq-p/98838?attachment-id=11870){#link_1188102881fa99}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16526/1/Capture.JPG){#display_1188102881fa99_0}


author: Pilar
body: Are you sure that the error message is caused by the view tracker plugin. I would recommend looking at the page again and see if there are any other plugins used in it which may have expired.

Also go into Manage addons section to check if anyother plugin has expired.

You can also confirm if it is caused byviewtracker bydisabling the plugin and after that the error messageshould go away.

Pilar


Tags: licence

moderators

viewtracker
Pagetree plugin on confluence?
Asked by Pilar:

Hi Everyone

I have references of pagetree macros used from this plugin which is no longer available.

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.pagetree/versions>

Due to this i am getting errors on my startup.

Can anyone guide me how to upgrade this plugin. Around100 pages are using this plugin macro.

Pilar


Answers:
author: Milo Test
body: Have you tried going to **General configuration** --\> **Manage add-ons**?

You may have this at the top of the list:

image2015-8-19 8:58:42.png

Or you may have to scroll down to see this:

image2015-8-19 8:59:52.png  
[](https://community.atlassian.com/t5/Confluence-questions/Pagetree-plugin-on-confluence/qaq-p/20101?attachment-id=8417){#link_11881030861182}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3310/1/image2015-8-19%208%3A58%3A42.png){#display_11881030861182_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Pagetree-plugin-on-confluence/qaq-p/20101?attachment-id=8418){#link_11881030861182_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3310/2/image2015-8-19%208%3A59%3A52.png){#display_11881030861182_2}


Tags: confluence-administration
No Print macro not working
Asked by Tommy Wood:

I wrote the No Print macro for PDF export, but the text in the macro is still appearing when I export.

Here is how the macro looks:

<br />

And this is my stylesheet:

<br />

[](https://community.atlassian.com/t5/Confluence-questions/No-Print-macro-not-working/qaq-p/412319?attachment-id=2893){#link_1188104854ca80}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69786/1/screenshot_20150819_113333.png){#display_1188104854ca80_0}  
[](https://community.atlassian.com/t5/Confluence-questions/No-Print-macro-not-working/qaq-p/412319?attachment-id=2894){#link_1188104854ca80_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69786/2/screenshot_20150819_113249.png){#display_1188104854ca80_2}


Answers:
author: Steffen Heller
body: I would delete the "\<div\>\</div\>" from the PDF Export Stylesheet and use the exact same CSS class name in the macro and in the stylesheet. In your example (and also in the [docu](https://confluence.atlassian.com/conf55/confluence-user-s-guide/sharing-content/exporting-confluence-pages-and-spaces-to-other-formats/exporting-confluence-pages-and-spaces-to-pdf/customising-exports-to-pdf/advanced-pdf-export-customisations#AdvancedPDFExportCustomisations-HidingTextfromthePDFOutput) !?) it is "NoPrint" here and "noprint" there.


author: Tommy Wood
body: That did it! Thanks!


Tags: confluence-administration
Show all draw.io diagrams in Confluence
Asked by umbertobomba:

Is it possible to show all created diagrams in Confluence as an overview? I found the recently diagrams but not a option to display all our drawings.   


Answers:
author: David Benson _draw_io_
body: No option to do this currently exists. I can add it as a feature request if you'd like to see it.


Tags: addon-com.mxgraph.confluence.plugins.diagramly
Why am I blocked from certain configuration functions?
Asked by Spencer Thew:

I'm using my free trial to see if I can get a site set up the way I want it. So far, whenever I try to change the configuration, I keep seeing a closed hand and a red circle with a line through it. What exactly does that mean, and why can't I make the changes I need?


Answers:
author: Nic Brough -Adaptavist-
body: If it's the icon I'm thinking of, those are configuration items you cannot change in that screen, either because you have set up something else to disallow it, or you don't have the admin rights to do it. The items are rendered because the setting is information an admin might need to see, and the icon is there to tell you that access is blocked.

I might be thinking of the wrong thing though - could you give us an example? And/or a screenshot?

comments: author: Spencer Thew
body: Evidently, the issue was that certain functions can only be changed on a server based version of the site.


author: Nic Brough -Adaptavist-
body: Yes, Cloud has a load of restricted functions, so "you don't have the admin rights to do it" applies. I really should have said that before.


Tags: cloud

confluence-administration

confluence-cloud

trial
como eliminar los articulos creados en jira confluence
Asked by Diana:

Cree varios art?culos en JIRA confluence, pero la informaci?n no es correcta y necesito eliminarlos como hacerlo,pero no encuentro esa opcion como hacerlo


Answers:
author: Pilar
body: Hola Diana

Puedes cambiar la informacion incorrecta editando la pagina. El boton de edicion deberia estar visible en la esquina superior derecha de tu pagina.

Puedes consultar el siguiente link para editar paginas en confluence

<https://confluence.atlassian.com/display/CONF35/Editing+an+Existing+Page>

Tambi?n puedes eliminar la pagina entera. En el men? herramientas (tools)-\> eliminar (delete) para eliminar la pagina.

Puedes consultar el siguiente link para eliminar paginas

<https://confluence.atlassian.com/display/CONF35/Editing+an+Existing+Page>

Pilar

**Translated in English**

Hi Diana

You can update the incorrect information by editing the page. Edit button should be visible on the top right cornor of your page.  
Refer to this link on how to edit the confluence page  
<https://confluence.atlassian.com/display/CONF35/Editing+an+Existing+Page>  
You can also delete the entire page. Go to tools -\> Delete option to delete. See this link on how to delete a page.  
Refer to this link on how to delete a page  
<https://confluence.atlassian.com/doc/pages-and-blogs/delete-or-restore-a-page>
como eliminar archivos en jira confluence
Asked by Diana:

Subi archivos en JIRA Confluence pero ya no los necesito... pero no s? como eliminarlos, me puede ayudar.??

Adem?s como crear un acceso directo en el espacio ?

muchas Gracias


Answers:
author: Pilar
body: Hola Diana

Si no necesitas los archivos que has subido, puedes ira la pagina, click en tools -\> attachemts y entonces se eliminan los archivos adjuntos que no necesitas. Tambien puedes eliminar la pagina entera si no la necesitas. Click aqui para mas informacion.

<br />

<https://confluence.atlassian.com/display/CONF55/Deleting+an+Attachment>

Para accesos directos, te sugiero que marques el espacio como favorito y entonces los espacios favoritos apareceran en tu pagina principal de Confluence.   
Puedes consultal el siguiente link para saber como hacer esto

<https://confluence.atlassian.com/display/DOC/Favourite+Spaces+and+Pages>

Tambien puedes crear marcadors de la URL de tu espacio en tu navegador

**Translated in English below**

Hi Diana

If you do not need any files you uploaded you can go to the page, click on tools -\> attachments and then delete the attachments you do not need. Youcan also delete the entire page if you do not need it. Click here for more details.

<https://confluence.atlassian.com/display/CONF55/Deleting+an+Attachment>

<br />

For direct access i suggest you mark the space as favorite and the favorited space will appear on your confluence home page.  
See this link below on how to do this  
<https://confluence.atlassian.com/display/DOC/Favourite+Spaces+and+Pages>

You can also bookmark your space in your browser.

Pilar
We have to convert our word doc into online help using confluence wiki (global access, users will click the link on our page, then they will be redirected to wiki page.), how should we plan step by step to avoid any pitfall?
Asked by Rahul Karn:

We have to convert our word doc into online help using confluence wiki (global access, users will click the link on our page, then they will be redirected to wiki page. we are planning it to be context sensitive), how should we plan step by step to avoid any pitfall?


Answers:
author: Milo Test
body: There are two pitfalls:

1. **Layout**. Importing Word docs is about 80% successful; some tweaking will likely be necessary to get the look you want.
2. **Access**. You will need to give anonymous users at least global "use" access, and space (and possibly page) level "read" access.
Credentials System Administrator
Asked by Laetitia H.:

Hi,

With my team, we have a Confluence (cloud version). Unfortunately, the System Admnistrator of our Confluence has an invalid email address, as shown below:

image2015-8-18 16:40:31.png

My problem is that I need to have the System-administrator rights to be able to check the checkbox in the red square below and customize the CSS.

image2015-8-18 16:44:49.png

Could someone help me?

Thank you so much for your help.


Answers:
author: Timothy
body: You don't get that functionality in Confluence Cloud.


author: William Zanchet [Atlassian]
body: Hello there,  

You can open a support ticket in our <https://support.atlassian.com> that way our Cloud team should be able to help you with it, as they hold the system administrators right.  

Cheers,  
WZ

comments: author: Robert Massaioli _Atlassian_
body: They will not help with this request. It is in the list of restricted functions for cloud. Sorry about that.


author: Laetitia H.
body: Thank you for your reply.So how can I customize the CSS of our Confluence?Does it mean that it is not possible to customize the look and feel of Confluence with a cloud instance?Many thanks again for your help.Cheers,Laetitia


author: Timothy
body: bq. So how can I customize the CSS of our Confluence?bq. eDoes it mean that it is not possible to customize the look and feel of Confluence with a cloud instance?You can't.


author: Laetitia H.
body: Ok, thank you for clarifying.so basically, if I want this functionality I need to set up Confluence on my server, correct?Is there a way to customize the look and feel by creating a plug in for a cloud instance?


author: Robert Massaioli _Atlassian_
body: There is no way to do it as a plugin in Cloud. But you can have some minor theming functionality as an regular admin user of Confluence: <https://confluence.atlassian.com/display/DOC/Change+the+Look+and+Feel+of+a+Space>


Tags: cloud

confluence-cloud
team calendar
Asked by Ed Graham:


Answers:
author: William Zanchet [Atlassian]
body: Hey Ed,  

Would you mind giving us a little bit of context there about Team calendars?  

Cheers,  
WZ


author: Ed Graham
body: Ok thanks!


author: William Zanchet [Atlassian]
body: Hi Ed,  

It means that the license that you have in your Team Calendars has exceeded the number of users or expired. I highly suggest that you contact our sales team: sales at atlassian dot com  

Cheers,

WZ


author: Ed Graham
body: Hi William,

Sorry, I?m not familiar with team calendars and when a user in my company

created one he got the following error.

"This calendar is read-only. Please ask your administrator to renew your

Team Calendars subscription.?

Thanks,

Ed


Tags: cloud

confluence-cloud
Any way to use 'Mail Page' feature in Confluence 5.6.4?
Asked by Thomas Vo:

It's available it an older version: <https://confluence.atlassian.com/display/CONF35/Enabling+the+%27Mail+Page%27+plugin>.

I'd like to share my wiki entry, not with just a link but with the entire body in the email.

Thanks!


Answers:
author: Milo Test
body: There is, of course, the two step process of exporting the page to PDF then attaching it to an email.