youngmon/atlassian-qna huggingface dataset:
Unable to log into Fisheye as admin
Asked by shabbaranks:

Hi,

I know I am putting in the correct password as I was able to log in up until a week ago and my passwords are documented. But for some reason now I am unable to logon to fisheye. I can log into jira without any issues at all.

The only thing I have changed recently is the port which jira uses - its now 8181 rather than 8080 - would this make a difference?

Thanks


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: That shouldn't cause any issues. Maybe you can try this?

<http://confluence.atlassian.com/display/FISHEYE/How+to+reset+the+Admin+password+in+Fisheye+or+Crucible>

comments: author: shabbaranks
body: Thanks for the quick reply Jobin - do you know how to force the fisheye service to stop as it seems to have hung. If I run the stop.bat it sists at

" INFO - FishEye arguments: \[\] "

Thanks again


author: Jobin Kuruvilla [Adaptavist]
body: It should stop after a few seconds. If not, kill it in Linux or use Task Manager in Windows ;)


author: shabbaranks
body: Might sound like a silly question but what is the task\\service name it uses to run under in windows as its been stuck for a while now?

Thanks


author: Jobin Kuruvilla [Adaptavist]
body: You might not have registered it as a service at all? Look for the java processes. You might want to investigate why it is not shutting down properly.


author: Jobin Kuruvilla [Adaptavist]
body: What url are you tryiing to login? Use [http://HOSTNAME:8060/admin/](http://hostname:8060/admin/). Admin password is hosed internally.


author: shabbaranks
body: I managed to get the service back up and running and have used that document link to change the admin password back to admin but it still wont let me log in.

It wouldnt be related to the fact (and I might be incorrect here) the logins are manged with ldap within JIRA?


author: shabbaranks
body: Worked a treat - thank you!! :O)


author: Bishoy Botros
body: What worked?
Exceeding committer limit with starter license due to temporary misconfigured git user configurations
Asked by Arne Bergmann:

We have a fisheye starter license for our small team of six developers. Since multiple of our developers had their git configuration incorrect for some time (i.e. their mail addresses were wrong causing the commits to appear to be from different users) we are now reaching Fisheye's limit of ten committers causing the initial indexing of the repository to stop. I was hoping that this could be solved using the user mappings, but apparently that does not change it.

Is there anything we can do aside from buying the next license level? Maybe manually change files in the repository to exchange the wrong git usernames with the correct ones?

Best regards,

Arne Bergmann


Answers:
author: rverschoor
body: There are a few solutions offered in [Restrictions on FishEye Starter Licenses](http://confluence.atlassian.com/display/FISHEYE/Restrictions+on+FishEye+Starter+Licenses#RestrictionsonFishEyeStarterLicenses-Reconfigureyourrepository).  
The two most practical are to set a start revision (very simple to do, but you'll miss part of the history in FishEye), and to map committers.  
This is described in the [Git or Hg Repository exceeds number of allowed Committers](http://confluence.atlassian.com/display/FISHKB/Git+or+Hg+Repository+exceeds+number+of+allowed+Committers) Knowledge Base article.  
Although you can rewrite history, it's much simpler to use a .mailmap to map the incorrect old email addresses to the correct ones.


author: David Ringhofer
body: Please, provide a solution to map committers also for Subversion.


author: Malan van Eck
body: Its 2016 and no solution for this? We have 50+ developers in our Mercurial repository history but less that 10 active today. Rewriting the history log is just out of the question.
"Add Content to Review" window doesn't show any files to be added
Asked by Maheshika Goonetilleke:

Files do not appear when trying to create a review. We are using Crucible 2.7.11 and SVN. We have created the reporsitories and projects as required. The configuration of this was carried out on wendsday the 18th April 2012. However we are unable to find some of the files which are in the given path, further latest revisions do not appear as well. Has anyone come accross such situation? Is this a network level problem?


Answers:
author: Maheshika Goonetilleke
body: No there are no such warnings. However I have given the polling interval on the Updater as 30m. I dont see a difference. The SVN has lates revision which do not appear in Crucible. Anyone who knows a solution to the issue?


author: Renjith Pillai
body: Are you having warnings from Crucible stating that the polling is still not complete?


author: Alok kumar Singh
body: I think u need to check the repository path....it happens, when the repository path you are using is not correct.

comments: author: Maheshika Goonetilleke
body: Hi thank you for the reply. Test Connection is succeful, therefore assume the patch is correct.
Install without BitBucket
Asked by tim crowther:

I just got SourceTree to demo to developers and I can't install it unless I get a BitBucket account which I do not need or want or will use.

How can I use this without BitBucket?


Answers:
author: Lenin Raj
body: Hi [@tim crowther](/t5/user/viewprofilepage/user-id/702006)

AFAIK bitbucket is **optional** when you use Sourcetree. Just click 'Continue' in the setup screen:

![Screen Shot 2020-01-29 at 3.23.52 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/80869i6CD06FD09A00D9D0/image-dimensions/559x549?v=v2 "Screen Shot 2020-01-29 at 3.23.52 pm.png")

comments: author: cybersimple
body: The registration is not optional in v3.3.x
Where can I find sourcetree's changelog or release notes?
Asked by Nicholas Carlson:

Soucetree notified me that a new version is available to install. How do I view that version's changelog? How do I view the changelog for historical versions? Google is failing me.

Thanks


Answers:
author: Mikael Sandberg
body: You can get the release notes if you go to Help in Sourcetree. You can also get them by going to the download archive, this one is for the 4.0 version and older, <https://product-downloads.atlassian.com/software/sourcetree/ReleaseNotes/Sourcetree_4.0.html?_ga=2.174431778.1256580999.1580230501-1527745056.1580230501>

comments: author: Nicholas Carlson
body: Thank you!

And here's a link to the download archive for future readers:

<https://www.sourcetreeapp.com/download-archives>
Source tree stops recognizing local changes after an hour
Asked by Randy:

Hi,

We are using the latest version of source tree on windows (3.3.6.3829) and it will recognize when files change automatically for about an hour then past that, it stops recognizing changes.

If we close the tab and reopen, it will go back to automatically recognizing changes for another hour-ish and then stop.

Once it stops, manually refreshing after a file changes will update the sourcetree UI.

Under settings, auto refresh is enabled.

Does anyone know what may be happening? Any suggestions on where else to look to debug this issue?

Thanks!


Answers:
author: Randy
body: Known issue. <https://jira.atlassian.com/browse/SRCTREEWIN-12735>

Workaround is to install an older version: <https://www.sourcetreeapp.com/download-archives>


Tags: github

windows
Sourcetree crashs everytime
Asked by Guilherme Wunsch:

Good afternoon,  
I'm facing a some problems with Sourcetree.  
I have a cloned Gitlab repository and I'm experiencing constant crash problems.  
Eventually, when opening Sourcetree the application crashes, sometimes also when committing it crashes. The problem is that when app crashs in a commit process, when opening the repository again the application crash again even removing the repository and cloning again.  
I have the feeling that it is something in the "history" tab.  
I've already tried to run Sourcetree as an administrator, remove temporary files, remove Sourcetree and all of its files, reinstall the application and change the name and email setting by entering my Gitlab username (as suggested in a post here). However, nothing I did solved the problem.  
Can you help me?

I'm running Sourcetree version 3.3.6.3829 on Windows 10, with all updates.

This is the error that is being presented to me.

![travamento.png](/t5/image/serverpage/image-id/80627i85838BD980146A74/image-size/large?v=v2&px=999 "travamento.png")


Answers:
author: Fuat Alt?nta?
body: I am also using the same version 3.3.6.3829 on Windows 10.

It always crashes and shows the same popup when I try to start a new feature.

comments: author: Guilherme Wunsch
body: I have the impression that every time I interact with the history tab, Sourcetree crashes. Does it happen to you too? Were you able to find any solution?


author: Fuat Alt?nta?
body: History tab works fine for me but the Git-Flow issue is still the same and I'm afraid that nobody cares this


author: Kristof Batizy
body: Same issue here, same version
How do I create a remote repo using a GitHub OAuth account?
Asked by tillig:

I have my GitHub account associated with SourceTree using OAuth. When I select "Create new remote repository" I get an error message:
> message: You need at least read:org scope or user scope to list your organizations.
>
> <https://developer.github.com/v3/orgs/#list-your-organizations>

I am a member of two organizations so I gather the token that SourceTree has just doesn't have the right permissions.

Once I see this message I have to force quit the app. Dismissing the dialog leaves me in a spot where the "create new repo" dialog is somehow disabled.

I've tried removing and re-adding the account in SourceTree twice: Once just simply remove/re-add, once where I went into GitHub and revoked permissions first to force the app to totally regenerate everything. This didn't help. I think it's not asking for enough permissions when it attaches to GitHub.

* Mac OS X Catalina
* SourceTree 4.0.1 (234)


Answers:
author: Bartolome_Estelrich
body: Same issue here. That bug was reported by myself on 2018 and I believe my ticket is still on the queue.


Tags: github
Error with the latest version of Sourcetree 3.3.7 when displaying and refreshing the modified files.
Asked by davidjhurtado:

When I modify the source code a file does't update the staged section and I have to press project icon to that the changes can be seen. This happens as of version 3.3.7 in the previous version did not happen. I uninstalled the current version and went to version 3.3.6 and the same error remains. Someone could help me solve it.


Answers:
author: Rajmund Witt
body: [@davidjhurtado](/t5/user/viewprofilepage/user-id/2894496)

<https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-stopped-automatic-refreshing-when-actions-are-taken/qaq-p/1270303>


author: Rajmund Witt
body: same here - basically makes it unusable - and still no hotfix
Sourcetree Does Not Open in a MacOS 10.15.2 Environment
Asked by kiusau:

I am leasing a brand new iMac with MacOS 10.15.2 and have just downloaded Sourcetree 4.0.1 from the Sourcetree website. I am greeted with the following error message.

"'Sourcetree' can't be opened because Apple cannot check it for malicious software."

Please advise.

Roddy


Answers:
author: Ben_Mach
body: Recently stumbled upon this issue too. If you're still having issues then try the following method:   

1) open 'system preferences'   
2) navigate to 'security \& privacy'   
3) allow the use of Sourcetree

comments: author: nikhilk
body: This is not the right solution for this issue. This is potentially very dangerous.

You should contact Atlassian , they should fix this.

I don't understand why they haven't solved this issue.
Can't login via SSH when Github and Bitbucket usernames are the same
Asked by nikronys:

I have the same email and username of github and bitbucket accounts. I can easily add my github account and it works smoothly. After I add the bitbucket one and try to clone a remote repo, I get this error:
> *Please make sure you have the correct access rights* *and the repository exists.* *Forbidden*
> *fatal: Could not read from remote repository.*

It doesn't throw any authentication errors, so creds are fine. The only thing I can do right now is to see my public remote repositories. In the bitbucket SSH keys settings, I see *Never used* in the *Last used* column. Moreover, I've removed .ssh folder and set up everything from scratch - doesn't work. I've also tried to generate Bitbucket SSH key myself - doesn't work.  

I also have a default Bitbucket account and it works perfectly fine.  

Mac OS 10.15.2  
Sourcetree 4.0.1  
Embedded Git 2.23.0 (in use)  
System Git 2.24.1 (switching doesn't help)


Answers:
author: ssulun
body: Try adding the following lines to your ssh configuration file. In my Ubuntu, it is \~/.ssh/config

    Host bitbucket.org        HostName bitbucket.org        PreferredAuthentications publickey        IdentityFile ~/.ssh/id_rsa
Does Sourcetree work with github enterprise, or do you need sourcetree enterprise?
Asked by cedoucette:

I have a fairly recent version of SourceTree.

I've used the product for a long time and love it.

I can use it to do most operations with GitHub Enterperise with the regular SourceTree product, \*except\* open a PR (which attempts to open a URL on Github).

I was surprised to see that checkout fails to go to the proper URL.

I wanted to report a bug - but then I saw that there is a completely separate product called SourceTree Enterprise.

So, can I perform a PR from GHE with regular SourceTree, or must I get SourceTree Enterprise? Realize that I have a Mac, so I can't use a Windows version of SourceTree Enterprise.


Answers:
author: Carlos Garcia Navarro
body: Hi cedoucette,

Sourcetree (3.0+) does have GitHub Enterprise. From the SourceTree release notes:

### Sourcetree 3.0 Overview {#toc-hId-1117631327}

* Support for additional hosting services (SSH, Repos, Avatars, PRs)
  * GitHub Enterprise
  * GitLab (Cloud, CE, EE)
  * Visual Studio Team Services (VSTS)
* Use Bitbucket Cloud to register
* Update to embedded Git 2.18.0
* Update to embedded Mercurial 4.6

comments: author: cedoucette
body: I am able to clone repositories from GHE. For some reason, when I open a PR on a branch in a repository which was cloned from GHE, it opens a web page on github.com, and not on our GHE url (in the origin URL).

That seems like a bug to me.

I thought SourceTree Enterprise might fix any issues like that - but I can't install it on a Mac.
Setup of SourceTree 3.3.6 blocks in registration
Asked by Hugo Martins:

Hello,

I am trying to install sourcetree 3.3.6, however I can not get passed the Registration.

I select the "BitBucket" option.

I am able to perform the authentication and receive a success message in the browser.

However, the "Next" button does not become enabled.

Thanks,


Answers:
author: Yann_D_Isanto
body: Hi,

I had the same issue because I was behind a proxy blocking some traffic.

I launched sourcetree from a place without any proxy and the registration worked.

Regards,

Yann


author: Shamsul Islam
body: same issue here
Can't open Sourcetree because Apple cannot check it for malicious software
Asked by Ben_Mach:

Just downloaded Sourcetree 4.0.1 from the Sourcetree website and received the following message - "Sourcetree' can't be opened because Apple cannot check it for malicious software."

Note - I am running macOS 10.15.2.


Answers:
author: Ben_Mach
body: Solution that helped me   

1) open 'system preferences'   
2) navigate to 'security \& privacy'   
3) allow the use of Sourcetree

comments: author: Boris Yurkevich
body: That is not a good and potentially very dangerous solution.  

The only right solution is to move download app into the Trash and contact Atlassian. This build can be compromised and was **not** notarised. It's very easy to notarise application with Apple in automated fashion. Atlassian should fix this.


author: Seth Cottam
body: "The only right solution is to move download app into the Trash and contact Atlassian". That is non-solution.

Whenever the advice is to not use a viable product until they meet someone else's demands, then feel free to disregard. Whether or not you trust the brand and product is more important than whether or not it meets the demands of a 3rd party (Apple).  

The number of excellent products that are not notarized with Apple is staggering. It's a nice extra step, that provides greater confidence in the implementation of some security precautions and features, but it's far from necessary.


author: chris.kuipers
body: Do you know what is staggering? The fact that Atlassian still has not solved this issue after at least half a year! The last update of Sourcetree is from januari this year.


author: Joshua Smith
body: The solution is to validate the download with the hash provided by Atlassian... Atlassian doesn't provide any way to validate?! The trash looks like the best solution to me too. If, however, the trash isn't an option, then you can "right-click" (two finger tap, control-click, or right-click) the app, choose "Open", then click "Open" on the window that appears.

I can understand a company choosing not to use Apple's validation, even a company as big as Atlassian; but I don't understand them also not having their own validation.


author: karsten.rohweder
body: Sourcetree is handling our company's most precious assets - our app's source code. I need to be able to trust it, and notarization is an integral part of the macOS trust and security system. It's ridiculous that after one year, this hasn't been addressed yet. I'm switching to another git client.


author: Boris Yurkevich
body: I've been using Tower for more than a month now both at home and at work, it's been treating me well.


author: JeremyC
body: I'm having this issue again with <https://product-downloads.atlassian.com/software/sourcetree/ga/Sourcetree_4.1.6_242.zip>

Is this issue known to be occurring for that version?

comments: author: JeremyC
body: Oh Atlassian just declines to certify?! Seems sketch.


author: Boris Yurkevich
body: It seams that notarisation issue was resolved. I just tested the version 4.1.2 (238) and I was able to open the app in a normal way.
[Solved] Can't find SourceTree after installation
Asked by Lili Xu:

I am very new to SourceTree and have just downloaded it yesterday. I closed the program and now I can't find it anywhere. However, I can still access SourceTree by clicking into the SourceTreeSetup-3.3.6.exe that I used for installation...which I found really odd...

Question solved. Since I can't delete the question, I'll just write here.

Found below post, just follow Eleftherios Simotas' Jan 08, 2020  
instructions for manually adding a shortcut to the start menu

<https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-is-missing-launch-shortcuts/qaq-p/736285>


Answers:
author: Lenin Raj
body: Hi [@Lili Xu](/t5/user/viewprofilepage/user-id/3722957)

Thanks for posting the solution. Hope this will be useful to others looking for the same issue.
private repo / sourcetreeformac write permission
Asked by Jan:

Hello all,

I'm hoping you can help me with the following two things.

1. How do I grant SourceTreeForMac write permissions? Currently it is read-only, and I do not see an option to change that anywhere in my GitHub settings (GitHub has also told me it's not a problem on their side).

2. (Possibly related). It seems SourceTree can only access my public repositories, but not the private ones. How do I fix this? I've already have SSH keys set up.

(I'm using OSX Catalina 10.15.2 and SourceTree 4.0.1)

Thank you kindly!


Answers:
author: Manju
body: Ideally, Sourcetree should be able to list all your public and private repos you own when you add the GitHub account in Sourcetree. Can you please confirm if you've added the account and if so, whether it's https/ssh and what auth mechanism you've used (basic auth/ oAuth)?


author: Jan
body: Resolved this issue using basic auth. Both https and ssh work. No joy wth oAauth. Thanks.
Sourcetree constantly asking to accept server's key
Asked by vladbilyk:

I've cloned repo from corporate GitLab EE server (SSH endpoint) via command line. I fetch/pull/push updates from Sourcetree, but it constantly asks to accept server's key:

![asking-accept-server-key.png](https://community.atlassian.com/t5/image/serverpage/image-id/80138iC281650B7E59C55F/image-size/large?v=v2&px=999 "asking-accept-server-key.png")

When I press "Yes" it says that the key is accepted, and when I press OK I've got the first message again :(

![server-key-accepted.png](https://community.atlassian.com/t5/image/serverpage/image-id/80139i461BC32AFBA5C1A1/image-size/large?v=v2&px=999 "server-key-accepted.png")

It is really annoying. Could you please help me with the issue?


Answers:
author: cfraenkel
body: FYI - ssh into the server with Putty once fixed this for me.


Tags: ssh

ssh-key
Number formatting AlaSQL Table transformer
Asked by Matias G Labrana:

Hello community,

I would like to receive support to something that maybe is silly to ask but I cannot find clearly answers about this topic.  
I have this initial table:  
![Captura de pantalla 2024-04-24 111846.png](https://community.atlassian.com/t5/image/serverpage/image-id/320256i45707D1D5D030FEF/image-size/large?v=v2&px=999 "Captura de pantalla 2024-04-24 111846.png")

And I would like through table transformer, convert the numeric values in a kind of currency values, like this:  
![Captura de pantalla 2024-04-24 111920.png](https://community.atlassian.com/t5/image/serverpage/image-id/320257i7D51DD467887EEAF/image-size/large?v=v2&px=999 "Captura de pantalla 2024-04-24 111920.png")  
As you can see in Column A, the values are rounded but not in Column B, is just for see the differences.  
In my initial table the values are not changing when I am manipulating the settings in table transformer regarding to "decimal" and "thousand" separators.  
And also through AlaSQL i cannot find enough info that can provide me a solution in terms of format currencies or just let my numeric values looking as currencies.   
Do you know any solutions?  
Thanks in advance for the help provided!


Answers:
author: Stiltsoft support
body: Hi [@Matias G Labrana](/t5/user/viewprofilepage/user-id/5465051) ,

Let me suggest using the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro for applying different currency formats and performing various calculations with them later as you do it in Excel.

But if you just need to present your table in a more convenient way, here is the query for your Table Transformer macro:

![Wed 14-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/320289i93C7E6AEF290D9FF/image-size/large?v=v2&px=999 "Wed 14-1.png")

SELECT \*,  
"$" + FORMATNUMBER('Money') AS 'Formatted Money from Macro Settings',  
"$" + FORMATNUMBER('Money', ".", ",", 1) AS 'Formatted Money',  
"$" + FORMATNUMBER('Money', ".", ",", 0) AS 'Formatted and Rounded Money'  
FROM T\*

![Wed 14-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/320290iDAB7B46562E860E2/image-size/large?v=v2&px=999 "Wed 14-2.png")

The FORMATNUMBER function without any arguments takes the *decimal_separator, thousands_separator, decimal_places*from the macro settings. You've mentioned that you set everything but they weren't applied - it seems that you didn't use the FORMATNUMBER function.

And the 2nd an 3rd variants with arguments are just to show the whole syntax (the result views seem to be exactly what you have on the second screenshot).

Hope it helps your case.


Tags: filter

sql

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer

unknown-hosting-type