youngmon/atlassian-qna huggingface dataset:
Edit Office Connector read-only Windows 10
Asked by Beate Kriener:

Hi,

I'm trying to use the Office Connector to edit some Excel documents. Every time the files were opened as read-only. I already visited the troubleshooting page but I couldn't solve the problem. I'm using Windows 10 and Edge.

While using Windows 7 there are no Problems at all.  
[](https://community.atlassian.com/t5/Confluence-questions/Edit-Office-Connector-read-only-Windows-10/qaq-p/187647?attachment-id=4873){#link_1185d919f11f50}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/31489/1/Edit%20in%20Office.png){#display_1185d919f11f50_0}


Answers:
author: Rob Woodgate
body: Hi Beate,

Do you get the same issue with Firefox and Chrome?

comments: author: Beate Kriener
body: Hi Rob,

unfortunately I don't have permission to install any other browser than edge :/


author: Rob Woodgate
body: Hi Beate,

Regardless of this problem, you will discover over time that some things in Confluence either don't work well or don't work at all in Edge. I say this based on the number of times that people on this Answers forum have had a problem in IE or Edge that doesn't occur in another browser, and also first hand experience helping users in-house. I'm sure that's not your decision, but just keep it in mind if you ever get a chance to get that policy changed!

Anyway, I suspect the problem is to do with the security policy that your company has enabled. One of the reasons (actually, the main reason) that your IT people won't let you use anything but Edge is because they can control its setting using Group Policy. A very common Group Policy amongst IT Security people is to prevent people opening Office documents in a browser, because of the risk of malware/virus-carrying macros.

Before we go any further with this, can you check with your IT team if they have done this? If they have, that's the problem. If they haven't, we can look at the add-on settings, etc.


author: Beate Kriener
body: Hi Rob,

I'll keep that in mind and will try to convince my colleagues to use other browsers instead.

Opening documents works, so I guess this is not restricted. Problem is the read-only restriction.

On the windows 7 PCs opening and editing documents works flawlessy.


author: Rob Woodgate
body: Hi Beate,

When I open a document, both in both Edge and Firefox, I get the following option:

Edit in Office.png

Clicking the "Edit in Office" option allows me to open the document in Word, edit it, and save the changes. Do you have this option?

EDIT: I've just found this ticket: <https://jira.atlassian.com/browse/CONF-38024>

Are you using Office 2016/Office 365? If you are, that ticket suggests you're going to have problems editing documents directly in the browser....


author: Beate Kriener
body: Hi Rob,

thank you very much, this helps a lot :smile:


author: Rob Woodgate
body: :smile:
All icon images are not displayed
Asked by Medit:

All icon images are not displayed as below. I am using cloud version of Confluence.

image2017-1-18 17:47:46.pngimage2017-1-18 17:48:12.pngimage2017-1-18 17:49:27.png  
[](https://community.atlassian.com/t5/Confluence-questions/All-icon-images-are-not-displayed/qaq-p/267960?attachment-id=5739){#link_118f9540b942f9}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45231/1/image2017-1-18%2017%3A47%3A46.png){#display_118f9540b942f9_0}  
[](https://community.atlassian.com/t5/Confluence-questions/All-icon-images-are-not-displayed/qaq-p/267960?attachment-id=5740){#link_118f9540b942f9_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45231/2/image2017-1-18%2017%3A49%3A27.png){#display_118f9540b942f9_2}  
[](https://community.atlassian.com/t5/Confluence-questions/All-icon-images-are-not-displayed/qaq-p/267960?attachment-id=5741){#link_118f9540b942f9_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45231/3/image2017-1-18%2017%3A48%3A12.png){#display_118f9540b942f9_4}


Answers:
author: Frank Engel
body: I've excatly the same issue with JIRA behind proxy with context root. Any solutions so far?


author: Dave Bosman
body: Hi medit,

Atlassian currently has a few issues with cloud instances.

Best thing you can do is wait for a while. If it does not get solved you can create a ticket at [Atlassian Support](https://support.atlassian.com/)

Regards

Dave

comments: author: Rob Woodgate
body: +1 for this, we've got it too and we're not the only ones apparently.


Tags: cloud

confluence-cloud
periodic tasks in Confluence
Asked by Beate Kriener:

I'm looking for a possibility to add tasks with circular due date, e. g. get coffee on a daily base.


Answers:
author: Rob Woodgate
body: Hi Beate,

Confluence doesn't have this native functionality, but there are add-ons you can buy. [Handy Macros for Confluence](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) is a good example of a tool that includes - amongst other things - the ability to schedule tasks, and it's very reasonably priced. You can see from their documentation [here](https://docs.stiltsoft.com/display/public/HMFC/How+to+use+Handy+Reminder+macro) that the Handy Reminder macro that comes as part of this pack has the ability to do recurring tasks.


author: Beate Kriener
body: Hi Rob,

thanks for the fast answer :smile:

comments: author: Rob Woodgate
body: My pleasure :smile:
Telephony links
Asked by Neil Carmichael:

We have a telephone list within confluence, as we also have telephone clients on our computers (and may use the wiki on mobiles) it makes sense to turn the numbers into links that dial our phones.

I have tried adding these type of links (tel: voip: callto:) in our pages but they seem to get filtered out

What am I doing wrong, I can't be the first person to put a phone number in a wiki!


Answers:
author: Dave Bosman
body: Hi Neil

You can use the HTML macro and paste your HTML code there.

If you don't see the HTML macro!

Enable all modules for "Confluence HTML Macros" plugin located under "System addons" in your "Manage add-ons" menu

Regards

Dave

comments: author: Neil Carmichael
body: Perfect, I used it to put in the following HTML and it worked :smile:, thankyou.

```
<a href="tel:+44 20 7123 4567">+44 20 7123 4567</a>
```


author: Robert Siwy
body: unfortunately this solution did NOT work for me!

if i put this in the editor:

```
<a href="tel:+44 20 7123 4567">+44 20 7123 4567</a>
```

apter "apply" it's changed to this:

```
<a>+44 20 7123 4567</a>
```

and not working anymore (also not in this box...).

I use

### Confluence 6.15.9 {#toc-hId-1257176426}


author: Theodore Pietz
body: Please add this functionality to the Cloud version! It's killing me cannot add tel: links.

comments: author: Jason Smith
body: Would be a great addition :)


author: Jason Smith
body: It would be beneficial if you could just link phone numbers like you can email addresses (mailto:), without the need for html/coding (I'm a newbie and find the macros amazing)...it takes responsibility and places functionality more in the users hands...it doesn't feel as though it needs to be something controlled by an IT team via permissions etc.


author: Rob Woodgate
body: Hi Neil,

Dave is right for the server version, but not for the Cloud version, where the HTML macro is one of the [restricted functions](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html).

Unfortunately, as you can see from the comment from Atlassian in [this ticket](https://jira.atlassian.com/browse/CONF-21328), they're not going to implement tel: links so you're a bit stuck as far as native functionality goes.

However, there is an [HTML add-on](https://marketplace.atlassian.com/plugins/biz.artemissoftware.confluence.html.HtmlMacro/cloud/overview) for Confluence Cloud which should work - you'll need to add something like  
\<a href="tel:+441234567890"\>01234 567890\</a\> - and the pricing is cheap.

comments: author: Dave Bosman
body: My apologies. Did not notice it was for confluence cloud.


author: Rob Woodgate
body: Apparently it wasn't Cloud :smile:


author: Dave Bosman
body: I see, Anyway i'm glad the problem is solved ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")


Tags: cloud

confluence-cloud

link
decimal value in confluence
Asked by Software Asset Management:

How can we remove decimal from confluence? Please find attached screenshot for reference.image2017-1-18 10:21:20.png

I have made change in General configuration. See attached screenshot.

image2017-1-18 10:22:47.png

[](https://community.atlassian.com/t5/Confluence-questions/decimal-value-in-confluence/qaq-p/344647?attachment-id=2647){#link_118f9577c7b95d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/58278/1/image2017-1-18%2010%3A22%3A47.png){#display_118f9577c7b95d_0}  
[](https://community.atlassian.com/t5/Confluence-questions/decimal-value-in-confluence/qaq-p/344647?attachment-id=2648){#link_118f9577c7b95d_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/58278/2/image2017-1-18%2010%3A21%3A20.png){#display_118f9577c7b95d_2}


Answers:
author: Rob Woodgate
body: Hi,

It looks like you're using a Page Properties Report to generate that table. The Page Properties Report just provides a faithful report of the the data in your Page Properties macros, so if the decimal is in there it'll be displayed in the Page Properties report.

comments: author: Nic Brough -Adaptavist-
body: It looks like a JIRA macro for filter results to me, but even if it is, the principle is the same - it's a faithful representation of the data the macro is reporting on.


author: Rob Woodgate
body: Good point, I hadn't noticed the column on the right....


author: Software Asset Management
body: Thanks Rob/Nic for valuable inputs. How can we fix this? Do I have to make any config changes?


author: Rob Woodgate
body: Hi,

I'm afraid you can't "fix" it, because it's not broken - this is intended functionality. The reports in Confluence give you a faithful rendition of the data they're reporting on, so the only way to avoid having decimal places in the values in your report is not to have decimal places in the values in JIRA that you're reporting on.

(Bear in mind that Confluence is a wiki, it's not a data processing tool like Excel. It's not designed to do numerical operations like rounding, or calculations on data.)


author: Software Asset Management
body: Hello Rob,

I am pulling reports from JIRA where field value is not having any decimal places. Still on Confluence it is showing decimal values. We want to stop this behaviour of confluence.

Thanks


author: Nic Brough -Adaptavist-
body: If the field doesn't have any decimal places, that implies you've changed your JIRA look and feel to hide it. It's still a numeric field though, and that's how Confluence reads numeric fields.


Tags: confluence-administration
Can you do NOT with a label?
Asked by Helen Wang:

*This question is in reference to Atlassian Documentation: [Content Report Table Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765181)*

I understand a list of labels will result in an "AND" result. What if I want "Not" result?


Answers:
author: Rob Woodgate
body: HI Helen,

Yes, you can do a NOT by putting a minus in front of the label. For example:

**something** = look for pages with a label of "something"

**-something** = look for pages without a label of "something"

Also, if you need it there's a full explanation of how to do AND and OR in this answer: [How do you get only those items with say Label A and Label B and not Label A, Label B AND Label A \&amp; B?](https://answers.atlassian.com/questions/43208567)


Tags: confluence-cloud

content-report-table-macro
Can I get email notifications to tell me WHAT changed rather than simply 'an edit was made'?
Asked by Rachel Enright:

I receive a plethora of emails saying pages I am following 'were edited' but don't indicate what changed. This is not useful. an update telling me What was changed would be helpful. thanks


Answers:
author: Rachel Enright
body: Thanks for pointing me in the right direction.

'Show changed content' in email settings did the job, and I realised I was watching pages I didn't need to.

Cheers


author: Rodney Hughes
body: "a plethora of emails" ?

There is a single daily email listing changes that occurred in your Spaces - just says "something changed"

There are also instantaneous page-by-page change emails that highlight what has changed

You may need to check your email preference settings which is found at the bottom of your list of Watched pages (look in the menu drop down from your top right icon)

Then you may need to set your individual Space settings - go to the home page, click on the Watch icon and choose watch everything.
Does anyone have trouble with Confluence pages not loading completely?
Asked by Peter Mills:

Often when I try to load a page, I get the title of the page, but nothing else except a white space. I need to refresh to see the page. Very annoying, since it happens 6 to 10 times per day. I am running Windows 10, Edge browser, and using cloud Confluence.

image2017-1-17 16:41:34.png  
[](https://community.atlassian.com/t5/Confluence-questions/Does-anyone-have-trouble-with-Confluence-pages-not-loading/qaq-p/391322?attachment-id=2284){#link_1185d9b7a11204}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66207/1/image2017-1-17%2016%3A41%3A34.png){#display_1185d9b7a11204_0}


Answers:
author: Rob Woodgate
body: Hi Peter,

Have you tried using a different browser? Edge and IE don't always play as nicely with Confluence (and many other non-Microsoft services and sites) as Firefox or Chrome.


Tags: cloud

confluence-cloud
I am developing documentation on confluence cloud. I want to know how to connect it to my company website so external customers can view it
Asked by Bill OLeary:

What do I need to to to provide external customers access to the documentation I am maintaining on confluence cloud? If I try to connect to mycompany.atlassian.net from a random computer, I get a log in screen.

It it just a matter of setting up permissions for the spaces I create?


Answers:
author: Nic Brough -Adaptavist-
body: Yes. It's probably easiest to grant "anonymous" read-only access to the space(s) you want them to see.


author: Bill OLeary
body: thanks for the quick answer!

I was able to figure out how to enable anonymous access in the global settings and then go edit the permissions for anonymous in for the space I want to share

I assume that I should copy the link to the page source to use to link my website to the documentation space?

17-01-2017-04-33-34.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-am-developing-documentation-on-confluence-cloud-I-want-to-know/qaq-p/336822?attachment-id=7042){#link_1185d9d572edc2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/56890/1/17-01-2017-04-33-34.png){#display_1185d9d572edc2_0}

comments: author: Nic Brough -Adaptavist-
body: Yes, spot on.


Tags: cloud

confluence-cloud
exporting gliffy diagram to either word or pdf and the text formatting is poor
Asked by DI2E Licensing:

Exports of a gliffy diagram result in text that are missing spaces. Some of the words are run together. This happens in both pdf and word exports.

I've attached a screenshot of a partial text box from the confluence page and then from the pdf. You'll see that the space between distribution and statement is missing.

pdfscreenshot.png

confluencescreenshot.png

Thank you!!

[](https://community.atlassian.com/t5/Confluence-questions/exporting-gliffy-diagram-to-either-word-or-pdf-and-the-text/qaq-p/66963?attachment-id=11497){#link_1185d9e06766e5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11391/1/confluencescreenshot.png){#display_1185d9e06766e5_0}  
[](https://community.atlassian.com/t5/Confluence-questions/exporting-gliffy-diagram-to-either-word-or-pdf-and-the-text/qaq-p/66963?attachment-id=11498){#link_1185d9e06766e5_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11391/2/pdfscreenshot.png){#display_1185d9e06766e5_2}


Answers:
author: Gliffy
body: Hi,

There was a previous issue with this in Confluence 5.6.5, 5.7: <https://jira.atlassian.com/browse/CONF-33937>

If you are not on one of those versions of Confluence, please email [support@gliffy.com](mailto:support@gliffy.com) and provide the following:

1. Version of Confluence
2. Version of Gliffy
3. Browser/OS info
4. Attach a copy of the diagram by exporting from File menu as File-\>Gliffy

Thanks,

Katy

Gliffy Support


Tags: export

gliffy
Can you limit who has the ability to edit a collaborative space? Do you just use the regular page security to accomplish this or is there another method?
Asked by John Sarra:

*This question is in reference to Atlassian Documentation: [Collaborative editing](https://confluence.atlassian.com/pages/viewpage.action?pageId=858771779)*

*Can you limit who has the ability to edit a collaborative space? Do you just use the regular page security to accomplish this or is there another method?*


Answers:
author: Nic Brough -Adaptavist-
body: It's the same rules as the old editor. "Regular page security" as you suggest.


Tags: confluence-administration

documentation
If I host Confluence Cloud on my own server, can users in the field access documents from the cloud using a tablet, mark them up using a stylus, and save the document back to the cloud?
Asked by David M. Frazier:


Answers:
author: Milo Test
body: First off, you can only host Confluence Server.

Second, regardless of the hosting, users can comment on attachments (if you've given them Comments permission), and they can download attachments and mark them up, and if you've given the users Attachments Add permission, they can add them back in.


author: David M. Frazier
body: I apologize for this misunderstanding. So when Confluence Cloud is mentioned, that solution only refers to Atlassian hosting for you, correct? Thank you very much for this answer.

comments: author: Milo Test
body: Correct. Even if you host it via Google's, Microsoft Azure's, or Amazon's cloud, it's still Confluence Server.
How stable is collaborative editing for Confluence cloud?
Asked by Cole J:

Collaborative editing seems to still be in beta for Confluence Cloud, how stable is it? Where can we see a list of current issues with it? Should we enable it?


Answers:
author: Rob Woodgate
body: Hi,

You can see a list of reported bugs about "collaborative editing" where the status of the bug is not Closed or Resolved, [here](https://jira.atlassian.com/browse/CONF-45599?jql=issuetype%20%3D%20Bug%20AND%20status%20in%20(Open%2C%20%22In%20Progress%22%2C%20Reopened%2C%20%22Information%20Gathering%22%2C%20%22Needs%20Verification%22%2C%20Verified%2C%20Assigned%2C%20%22Ready%20for%20Review%22%2C%20%22More%20Work%20Required%22)%20AND%20text%20~%20%22%5C%22collaborative%20editing%5C%22%22). You may want to change that query to see what kind of problems have been resolved already.

There don't appear to be any show-stoppers in there, considering the small number of bugs and the fact that there are a very large number of users. According to this page Atlassian are planning on releasing it to all customers "pretty soon", so it'll just be turned on anyway.

However, no-one but you can decide if you should enable it now - the risk-reward ratio that you're comfortable with is something only you know.

comments: author: Cole J
body: Thanks for the quick reply (just looking for assurance anyways) :smile:


author: Rob Woodgate
body: :smile:

Good luck, hope it works well for you.


author: Nate Parsons
body: In my experience, editing an article at the same time with any kind of rapidity or vigor is extremely buggy and frustrating. (Cursor jumps, weird deletes and indents, other users actions being applied to your cursor position, etc.) We're using Confluence Cloud, and it's pretty rotten compared to the seamless experience of Google docs.


Tags: cloud

collaborative-editing
Is it possible to limit the amount of generated versions of attachments (edited in office)?
Asked by Bettina Klammer:

Hi there,

we have the "problem" that our users usually hit the Save-Button during their editing in Office-Word or Excel really often. Therefore lots of versions are generated. Is there a possibility to configure the amount of saved versions or lets say is there a chance that after 5 save-Actions within 2 minutes confluence only keeps the last one as fully version?

Thx a lot.

Regards Bettina


Answers:
author: Rob Woodgate
body: Hi Bettina,

There is no built-in way to do this, but there are plenty of [attachment add-ons](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=attachment) that might help.

[Arsenale Lockpoint](https://marketplace.atlassian.com/plugins/com.arsenale.plugins.lockpoint/server/overview) stands out as an enterprise-level attachment management tool, but there are other add-ons as well.

comments: author: TomC
body: Two thumbs up for Arsenale Lockpoint - we have been happy customers for a number of years, however I'm not aware of it having a feature to address this use case(?).

What it does do very well, is add check-in, check-out capabilities for attachments. See more at <https://marketplace.atlassian.com/plugins/com.arsenale.plugins.lockpoint/server/overview>


Tags: confluence-administration
link to a document that opens in the native application
Asked by Belinda Foulds:

Hello, I'm trying to add a link to a page in Confluence that opens in the native application (Word or TRIM). Does anyone know if and how this is done? Cheers and thanks :smile:


Answers:
author: Nic Brough -Adaptavist-
body: In most cases, it's actually up to the client machine. I've got one laptop that opens a link in Word, and another that opens the same link in LibreOffice. How you set that up depends on the browser and operating system you're using. The most a link can do is suggest what you might be getting, how it's handled is all client-side.
roapdmap bar edit text
Asked by mike nugent:

how do i change the text that shows in the roadmap bar? the description does not do it, the link page does not do it. please advise?


Answers:
author: Sam Hall
body: Hi Mike,

When you hover over the bar title text, a little edit pencil icon appears:

roadmap-bar-1.jpg

You can just click on the bar title text to edit it:

roadmap-bar-2.jpg

Sam  
[](https://community.atlassian.com/t5/Confluence-questions/roapdmap-bar-edit-text/qaq-p/176082?attachment-id=5995){#link_1185da955f6b24}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/29449/1/roadmap-bar-1.jpg){#display_1185da955f6b24_0}  
[](https://community.atlassian.com/t5/Confluence-questions/roapdmap-bar-edit-text/qaq-p/176082?attachment-id=5996){#link_1185da955f6b24_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/29449/2/roadmap-bar-2.jpg){#display_1185da955f6b24_2}


Tags: advanced-roadmaps
Automatic row numbering does not work for Page properties report inside Table Filter
Asked by skorenets:

Does Automatic row numbering work for Page properties report inside Table Filter?

It works only in Preview mode, but after I click Save, the numbering just disappears.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Sergej,

Please, [contact StiltSoft support](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Table%2BFilter%2Band%2BCharts%2Bfor%2BConfluence) to resolve the issue.


author: skorenets
body: Thank you, Andrey,

Contacted in <https://answers.atlassian.com/questions/212100>