youngmon/atlassian-qna huggingface dataset:
How to re-index the pages for search?
Asked by Renaldo Figueiredo:

When doing Confluence searches, multiple instances of the same page are showing.  
I believe that the reason for this to happen is because many of these articles were DOC uploads which were deleted then re-uploaded a few times. Now the results points to many non-existent links.


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Renaldo Figueiredo](/t5/user/viewprofilepage/user-id/1192757),

On Confluence Cloud this feature is disabled. I think it's to prevent lots of high load events happening at the same time which would in turn degrade performance for many customers. You can ask Atlassian to re-index for you.

Source: <https://community.atlassian.com/t5/Confluence-questions/Why-is-cloud-confluence-indexing-disabled/qaq-p/337558>


Tags: cloud

confluence-cloud
confluence Skip setup wizard and update license
Asked by Balaji J:

We updated confluence datacenter license in console and during recycle after few days it is forcing for setup wizard for server to datacenter migration. My business now decided to go back to server license , Now how can i skip this setup wizard and update new server license and make environment work.

Thanks,

Balu


Answers:
author: Balaji J
body: need help, can we update developer license from backend in confluence so that it skips migration to datacenter setup wizard. Attached screenshot. I need to skip this migration as we dont want to go to datacenter and should stay in single server only.![confluencesetupwizard.png](https://community.atlassian.com/t5/image/serverpage/image-id/25670iF1E66EB5F45EA0C6/image-size/large?v=v2&px=999 "confluencesetupwizard.png")

comments: author: Shankar Asam {Appfire}
body: Hi Balaji,

You may check with or contact the Atlassian support on this issue since you have a Data center license. Usually, the below procedure also works and suggest you try it out in a Test / Stage environment first.

Please keep a backup of the below items for a safer side

**Confluence home directory**

**Database Dump**

In order to change the license back to server, please do the following;

* shutdown the confluence instance
* open confluence.cfg.xml (inside confluence-home directory) and check for

\<property name="atlassian.license.message"\>XXXXXXXXXXX\</property\>

* Verify if this is your Datacenter license. If it is, then remove the license add the server license (ex: replace XXXXXXXXX with AAAAAAAAAAA) If AAAAAAA will be your server license.
* save the file and start the confluence.

You will not be prompted with data center wizard.

thanks


author: Shankar Asam {Appfire}
body: You can update the license by logging into confluence admin section -\> license and update the new one. This should save the new license.

comments: author: Balaji J
body: Iam not able to login to confluence as setup wizard for confluence migration window coming when I enter my confluence url


Tags: confluence-server

data-center

server
Add plugin in JIRA/Confluence.
Asked by Steven YU:

Hi,

I want to add one extension/plugin/Macro to JIRA or Confluence, but I am not sure if it is doable. So I want to email to ask.

My objective is :

1) Someone visits the my page, input some information in one table and then click the "Run" button

2) The action will trigger one python script to run.

3) The script will create some template files for users to download.

This is my rough idea, and can be modified. However I just want to see how confluence can be extended.

Thanks,


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Steven YU](/t5/user/viewprofilepage/user-id/1510950) ,

you should develop a custom macro through a plugin.

Fabio


Tags: jira
If you attach a file or image to a restricted page, will the image itself also be restricted?
Asked by Ken Villa:

We want to post somewhat sensitive docs/images to the Wiki and we want to share it with only people who have access to the Wiki site (page is on restricted access). I'm still reluctant to do this though, since I'm worried that the attachment will be visible to others who may not have access to the the Wiki page itself.

How are attachments / images to restricted pages treated?


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Ken Villa](/t5/user/viewprofilepage/user-id/1510899),

If you restrict the page, then attach the image to that page, only people with access to that page will be able to see the image (assuming that is the only place that you have the image).

The attachment will be visible to Confluence Admins and System Admins though, who have access to all pages
Call for technical support
Asked by Cheryl Kelmar:

Would like to speak to a technical support person. How do I do that?


Answers:
author: Mikael Sandberg
body: Hi Cheryl,

Welcome to the Atlassian Community.

Atlassian only offer phone support if you have signed up for their Premier Support, see <https://www.atlassian.com/enterprise/support-services>. You can contact support here, <https://support.atlassian.com/contact/#/>, or you can post your question here on the Community to get help from other Atlassian customers and partners.
Please share me the supported platform list for confluence 6.4 and up gradation document also
Asked by kedar:

Please share me the supported platform list for confluence 6.4 and up gradation document from 5.9 to 6.4 in Linux environment.

Regards,

Kedar P


Answers:
author: Daniel Koshel
body: <https://confluence.atlassian.com/conf64/supported-platforms-936511847.html> - version 6.4 and you can find lower versions up to 5.10 in right bar:

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/24558i056D0403F7D34385/image-size/large?v=v2&px=999 "Screenshot_1.png")


author: Vickey Lepcha
body: Please check Atlassian documentations - there is plenty on all those you ask.

This is the root to all documentations.

<https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html>


Tags: server
How to know about add-on roadmap?Is there any site?
Asked by Ramesh Lakshmanasamy:

Add on requirements


Answers:
author: Daniel Koshel
body: Hello! I know three add-ons, which may help you:

1. [Live Roadmap](https://marketplace.atlassian.com/apps/1217024/live-roadmap?hosting=server&tab=overview "Live Roadmap")

2. [ProductPlan for Confluence](https://marketplace.atlassian.com/apps/1219081/productplan-for-confluence-server?hosting=server&tab=overview "ProductPlan for Confluence")

3. [Comala Canvas for Confluence](https://marketplace.atlassian.com/apps/1177667/comala-canvas-for-confluence-server)


author: Moses Thomas
body: [@Ramesh Lakshmanasamy](/t5/user/viewprofilepage/user-id/1169240)Check this out it might be of help [Road Map Macro](https://confluence.atlassian.com/doc/roadmap-planner-macro-704578202.html)

best!
Configured SSL, now 8090 shows a blank page, and HTTPS connector doesn't respond
Asked by Lorenzo Pedroncelli:

I have followed the steps on this page <https://confluence.atlassian.com/conf64/running-confluence-over-ssl-or-https-936511699.html>

Specifically:

### Certificate Option 2 -- Use a Certificate Issued by a Certificate Authority {#toc-hId-1621694654}

Step 2. Modify the Server Configuration File in your Confluence Installation {#toc-hId--733948802}
--------------------------------------------------------------------------------------------------

Step 3. Specify the Location of your Certificate {#toc-hId-1008861533}
----------------------------------------------------------------------

and

Step 5. Add a Security Constraint to Redirect All URLs to HTTPS {#toc-hId--1543295428}
--------------------------------------------------------------------------------------

I set the connector to run on port 443, but can set it to 8443 if necessary, I also set the redirect port for the 8090 connector to direct to 443. Now when I start the server, if I go to hostname:8090 it is a blank page, and https://hostname my browser fails to get a response.

Update: I tried changing to use 8443 to test if that would work, I can now successfully reach a page but am getting an error and it doesn't seem to be loading the certificate at all.

2nd Update: I have gotten the green lock to appear when using the 8443 port by re-importing the certs to the jks file, but the page is blank now.

3rd Update: I have finally gotten SSL to properly work on


Answers:
author: Lorenzo Pedroncelli
body: I had a misconfiguration in the web.xml file.


Tags: confluence-server

server

ssl
Need clarification on setting up Internal Directory with LDAP Authentication.
Asked by freyes:

The "Test Settings" came back positive but first user login using LDAP credentials not working.

From logs, getting error "do not have USE permission or weren't found".


Answers:
author: Moses Thomas
body: [@freyes](/t5/user/viewprofilepage/user-id/1504481)Make sure that user belong to the group say Active-confluence-user is in Ldap, and this group is also configured in confluence as the group user must be in to access Confluence.

comments: author: freyes
body: Getting the following error:

"2018-06-13 09:48:17,736 WARN \[http-nio-8090-exec-2\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'test@test.net' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie."  
-

Tnx.


author: freyes
body: Hi Moses,

Getting the following error message:

"2018-06-13 09:48:17,736 WARN \[http-nio-8090-exec-2\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'test@test.net' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie."  

Tnx.


author: freyes
body: We have a local group in Confluence named "confluence-users". So, we need to create a group in AD named "confluence-users" also? Even though, we just want password authentication?

Tnx.


author: Moses Thomas
body: [@freyes](/t5/user/viewprofilepage/user-id/1504481)yes try this it should work, if all other settings are Okay, don't forget to do synchronization.


author: freyes
body: Will try and let you know. Tnx.


author: freyes
body: It worked. Tnx!


author: Moses Thomas
body: [@freyes](/t5/user/viewprofilepage/user-id/1504481)Great! please **accept solution/vote**so that others could use solution in similar issues.
Google Document or Equivalent
Asked by Austin Suchoval:

Team,

One of the ways we are using Confluence internally is for a one stop shop products knowledge base. Our customer service, social media and sales reps currently ask questions into a group channel chat (SLACK), when we need our product team to weigh in.

We are going to transition this process to using Questions for Confluence. However, we need a working 'google doc' like solution to discuss the questions that get asked among the expert community before we publish the responses back in the questions forum.

Aside from a 'locked' blank page, does anyone have any suggestions or macros that would mirror a google-doc like page?

Sincerely,

A new but eagerly learning confluence admin/user


Answers:
author: Shannon S
body: Hi Austin,

Can you let me know what you mean by a Google Doc-like page? When I think Google Docs I think of the collaborative editing feature which is already available in Confluence.

Let me know how you want it to look and work exactly.

Shannon

comments: author: Austin Suchoval
body: Hi Shannon,

Thus far we have been using templates for our confluence pages such as meeting notes, how-to-guides and troubleshooting, etc.

In this use case we have multiple questions we are researching at one time and multiple contributors working on editing the content. Right now as those questions come in, we are posting them to a google document and multiple people are contributing/editing.

There are multiple questions being worked on at once.

I'm curious of the best way organize this (template?) in Confluence, rather than just use a blank page and copy in the content from the google doc.

Hope this makes sense.

-Austin


author: Shannon S
body: Hi Austin,

Confluence's collaborative editing works in the same way, so wouldn't you be able to post the question onto the Confluence document instead and allow the users to edit that? Is there a specific about Confluence's editing that won't work for your usage case?

For more information on that feature, have a look at the following blog and support article:

* [Collaborative editing in Confluence 6.0 will change the way your team works](https://www.atlassian.com/blog/confluence/collaborative-editing-confluence-6-0)
* [Collaborative editing](https://confluence.atlassian.com/doc/collaborative-editing-858771779.html)

Regards,

Shannon


Tags: atlassian-marketplace

questions-for-confluence
Unknown macro 'code'
Asked by Mike:

Hello!  

We upgrade Confluence to version 6.9.1 and after upgrade see pictures with text "Unknown macro 'code'" instead of code fragments in a many old pages. I try to find solution in documentation and knowledge base, but still not found it.  

Please, help me to find and solve this problem.

Mike


Answers:
author: David Benson _draw_io_
body: Look at the storage format (top-right "..." menu -\> view storage format. That will tell you what the ID of macro there is at that page position.

comments: author: Mike
body: Thanks, David!  

I see that every macro has it's own ID  

\<ac:structured-macro ac:name="code" ac:schema-version="1" ac:macro-id="6b4bf71c-dbb5-4803-83bb-35be37a9ff61"\>  

or

\<ac:structured-macro ac:name="code" ac:schema-version="1" ac:macro-id="7400f6d0-ab47-41e6-bd59-81d3cc558014"\>

And I don't know how it can help me?


author: David Benson _draw_io_
body: I was more checking it's the built-in "code" macro.

List all your plugins at https://BASE_URL/plugins/servlet/upm/manage/all and find the "code macro plugin". If you open it up does it say all modules enabled?


author: Mike
body: Great thanks, David!!  
It was disabled, and work correctly just after "Enable"

Thanks a lot!!


author: Sorin Nae
body: Mine says "25 of 25 modules enabled" but I still get the same error.


author: 3rdjkadjk
body: [@Mike](/t5/user/viewprofilepage/user-id/1508773) where can i list all my plugins at <https://BASE_URL/plugins/servlet/upm/manage/all> ?


author: Philipp salzgeber
body: We had the same problem after upgrading to Confluence 6.15.4 - I don't see why it should have been disabled by the upgrade process.


Tags: confluence-server

macro

server
Pie Chart Section Label - How do I enlarge the text ?
Asked by Carrie Medine:

I am using version 6.4.1 of the Chart Macro - I'd like to enlarge the text of the Pie Section Labels. I have found how to format them but not sure how to enlarge the text so that it is more readable ?

![Capture.PNG](/t5/image/serverpage/image-id/24540i3A1B2896D1FFB845/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Andreas
body: Welcome to the community [@Carrie Medine](/t5/user/viewprofilepage/user-id/1508459).

The chart macro does the scaling of label font sizes all by itself. So there's no specific option to configure this at the moment.

comments: author: Carrie Medine
body: Bummer ok thx for the quick reply


author: Andrey Khaneev _StiltSoft_
body: Hello Carrie,

As a workaround you can try [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro) macro ([Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) add-on), maybe it will better meet your needs.

You can try this macro on the [demo site](https://demo.stiltsoft.com/display/tblfilter/Chart+from+Table?os_username=guest1&os_password=guest1): feel free to edit and create pages.
Manual Update of UPM crashes Confluence
Asked by Raj Karan:

I have manually updated UPM which crashed application as it wasn't supported by Confluence version. Now we can't get rid of new version.

Confluence version 5.3

UPM old version was 2.14

UPM updating to 2.22


Answers:
author: Andreas
body: Here's the version list of the UPM: <https://marketplace.atlassian.com/apps/23915/atlassian-universal-plugin-manager/version-history>

Just download the version you need from there and install it manually.

comments: author: Raj Karan
body: Yes, seen it after wards... Although we managed to fix it. Had to delete db entries too with cache...

Thanks


author: Andreas
body: Glad you already came up with a solution.


Tags: confluence-server

server
How to use renewed license key?
Asked by Pete Ramanata:

Hi,

Recently renewed and received a new license key. My Confluence site still says the maintenance and support will expire soon. How do I apply the license key to Confluence?


Answers:
author: Charly [DEISER]
body: Hi [@Pete Ramanata](/t5/user/viewprofilepage/user-id/840871)

Here you can find all the info:

<https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html>

Regards

comments: author: Pete Ramanata
body: Hi Carlos,

Thank you for your help.


author: Mirek
body: I think FAQ is the most valuble resource related to license buying, renewal and upgrade

<https://www.atlassian.com/licensing/purchase-licensing>

I hope it would be helpful.


Tags: atlassian-support
Add permission to write only on one page of the space
Asked by Martina Tepic:

Hi all,

I have a WIKI space created for my user and I created several pages there. I would like to involve my colleagues in page editing, in a way that one user can edit only one page, the other ones (s)he can only watch.

Please, could you advise me how should I setup permissions?

Thanks a lot for your help!


Answers:
author: Victor Mutambuki
body: ![Screen Shot 2018-06-13 at 8.01.20 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/24537i34F9D29966A540B4/image-dimensions/363x174?v=v2 "Screen Shot 2018-06-13 at 8.01.20 AM.png")

Martina, Welcome to the community.

On the particular page, give the colleagues that you want to edit, EDIT and VIEW permissions, and the colleagues that you want them to only view, give them VIEW permissions.

Please see attachment. Also, see link for more info. Please let me know if this works.  
<https://confluence.atlassian.com/confcloud/add-or-remove-page-restrictions-724764891.html>

Victor


Tags: cloud

confluence-cloud
Site icon per Confluence space
Asked by Jiri Pik:

Is it possible to have for each space a different site icon so that it shows up differently in bookmarks and tab headers?


Answers:
author: Victor Mutambuki
body: Jiri,

Yes you can have different logos per space.

Please see link below as it outlines step by step on how to do so. If this is helpful, please let me know.

<https://confluence.atlassian.com/conf59/change-the-space-logo-792498618.html>

Thanks  
victor

comments: author: Jiri Pik
body: THANK YOU


author: Jiri Pik
body: But this does NOT change the icon (favicon.ico) in the browser tab, correct?

Is there a way to change it too?


author: Victor Mutambuki
body: JIRI,

Please see link below on this issue  
<https://jira.atlassian.com/browse/CONFSERVER-54888?_ga=2.230010844.1102829911.1528721711-2036332451.1475171229>

Victor


author: Jiri Pik
body: Victor:

THANK YOU.

But this is about ONE favicon per the Confluence server. I am looking for ONE favicon per ONE Confluence space.


author: Victor Mutambuki
body: JIRI,

The initial link that i sent you has info on how to change the logo and favicon. Are you unable to find that piece of info?

<https://confluence.atlassian.com/doc/changing-the-site-logo-138567.html>

Victor


author: Jiri Pik
body: Victor:

I found all and THANK YOU.

The docs confirm that there is only ONE favicon per the entire Confluence server. I asked if there is a way to have a favicon per Confluence space, i.e. a Confluence server can have multiple Confluence Spaces and each would have its own favicon.

It appears not possible.
hangs confluence 6.9.1
Asked by Richard Baar:

Hi,

confluence 6.9.1 hangs many times per day.

We tried to fix all possible warnings etc in logs, but no way how to know, why our confluence hangs.


Answers:
author: Mirek
body: Hmm... Not too much information provided by you in order to directly say what could this be.. Any OOM (OutOfMemory) errors found in the logs? Does you confluence instance have enough resources on the machine and reserved for the application? Do you have any monitoring software to check the usage? Any Anti-Virus software running in parallel? What OS are you using overall? Did you tried to enable DEBUG mode in the logs? Are there enough DB connections reserved?

comments: author: Richard Baar
body: OS is the latest updated Centos 6.9 x64.

No OOM, lot of memory, lot of CPUs, very low machine load, no antivirus, no firewall.

mysql 5.7.18, connector: mysql-connector-java-5.1.46-bin.jar

I tried to clean up all logs and turn on debug before crash:

Crash/hangup was (reported by zabbix monitoring):

15.6.2018 5:58-5:59

14.6.2018 22:06-22:07

14.6.2018 18:52-18:53

14.6.2018 16:10-16:11

(it looks like tomcat sessions hangs and times out...)

Here are debug informations:

<http://repo.daktela.com/repos/Confluence_support_2018-06-15-07-47-57.zip>


author: Mirek
body: So seems that you have collaborative editing enabled and looks like you have only 1GB reserved for heap size. When collaborative editing is enabled it is recommended to add more resources to run JIRA. Official guide for Confluence says:

*minimum heap size to allocate to Confluence is 1 GB and 1 GB for Synchrony (which is required for collaborative editing)*

So at least you need 2GB to make it working. I suggest you turn of Collaborative Editing and see if that helped in making Confluence more stable.

Overall I recommend adding some resources since official minimum requirements for Confluence 6.9.x are:

* **CPU:** Quad core 2GHz+ CPU
* **RAM:** 6GB
* **Minimum database space:**10GB

More info you can find here:

<https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html>


author: Richard Baar
body: We increased it to 2GB, now it looks little bit better. Give us 24h to confirm issue is solved.

Thank you very much!


author: Mirek
body: I hope it helped :)


author: Richard Baar
body: Still there was many serious slowdowns, so we tried to turn off Collaborative Editing.

I have seen that some pages have on the top this message: The space is currently being upgraded. Please wait a minute.


Tags: confluence-server

server