youngmon/atlassian-qna huggingface dataset:
Lots of hoops to jump through to import an older-version dump from Confluence
Asked by mharley:

I'm trying to keep Confluence alive in a company that now favors SharePoint. Did a full .zip dump of our team's Confluence space just before IT took our internal Confluence server offline forever. Now, when I try to import it in a newly created Confluence account, hosted by Atlassian, I find our company was using an older version that can't be imported. The 7.x (current) instance will not import older (5.3 or earlier) dumps. The solution is apparently a somewhat awkward: "install v5.3, load the dump file, do an upgrade to 7.x, make a dump of THAT Confluence space and now it can be imported into the Atlassian-hosted v7.x Confluence". Of course, we are a Mac shop, so I had to find a Windows PC to install v5.3 on, and secured a 30-day trial license. Don't want to pay just to do a simple format conversion. Guess what? The trial version does not have the ability to import a Confluence space. Atlassian -- you are making this simple "import of a space to keep Confluence alive for our team" take so many steps it's not worth fighting with! Yes, I could \***buy**\* a license just to do the format conversion. We love Confluence, but this cumbersome process is leading me to say (sadly) maybe we'll just stick with SharePoint. Yuck. Anyone have another suggestion?


Answers:
author: Nic Brough -Adaptavist-
body: I feel your pain, but part of that is generic and not limited to just Atlassian stuff - when you have old software that has been neglected and not upgraded regularly, you come to expect the pain of having to move through several steps.

I would like to talk about some bits of what you've said as specifics though:

\>Of course, we are a Mac shop, so I had to find a Windows PC to install v5.3 on,

One of my current projects has 5.4 running on a Mac. And as the project is about getting a really old version up to 7.4, the same Mac has 3.0, 4.1, 6.0, 6.13 and 7.4 running on it. And the other machine has the same, but is running Linux.

You didn't need to find a windows box to run this. (In fact, you've probably made it harder than you needed to, as windows is a poor platform to run anything other than MS software on)

\>and secured a 30-day trial license. Don't want to pay just to do a simple format conversion. Guess what? The trial version does not have the ability to import a Confluence space.

Eh? Yes it does. I ired up and used an evaluation system literally yesterday to test an import. Both total restore and space import worked fine. The only difference between an evaluation and a full licence is that an evalution expires.

So, I think where I'm stuck on answering this one is asking why what works fine for me does not work for you? (For example what errors do you get when trying to import a space into Cloud?)


Tags: cloud

confluence-cloud

export

import
Como se puede cerrar una "tarjeta"?
Asked by Jordi:

Hola

Nosotros utilizamos Trello para encargar trabajo a "operarios" que se encuentran en otros lugares y con sus propios horarios.

Me interesa que cuando un trabajo el "operario" mueve la tarjeta a la lista de "terminados" el jefe pueda cerrar la tarjeta, es decir que no se pueda modificar mas.

?Alguien tiene una soluci?n para este problema?

Hasta ahora lo que hacemos es archivar los trabajos, pero esto es una chapuza.

Gracias


Answers:
author: Matthew N
body: Lamentablemente, no es posible cerrar una tarjeta para evitar que se edite por m?s tiempo. Puede sugerir esto enviando un correo electr?nico a 'feature-ideas@trello.com'
Can you use a dashboard to view task completion for Trello
Asked by Kyle Blevins:

We just started reviewing Trello this week. One reason for using this type of software is so that the owner of the company can view project status. Can anyone chime in on if this is a possibility with Trello? If not, what other project management software allows a dashboard. I'm pretty sure Asana does.


Answers:
author: Matthew N
body: Hey Kyle

You may want to try out a new Power Up called [Projects by Placker](http://intercom.help/placker/projects-by-placker-trello-power-up/projects-by-placker-trello-power-up). It's not an "official" power up yet, but can be added to your team by a team admin.
How to prevent changing background of Trello?
Asked by Deniz Ocak:

Hello,

My question is a little bit different. We use Trello with our team, I'm one of the admins. How can I prevent our team members to change the Trello background? We don't want members to change the Trello background.

Thank you for your answers


Answers:
author: Matthew N
body: Hey Deniz

It is not currently possible to prevent a user from changing the background of a board, unless they're just an [observer](http://help.trello.com/article/732-adding-observers-to-boards)of the board.

comments: author: Philip Pages
body: this really seems like something only the admins of the board should be able to do.


author: Mark Kidd
body: we have admins that fight over what background should be used so 2 or 3 changes a day are quite common just from those guys. Add in the number of other users and I start to get a headache by the end of the day.


author: Pamela Lebeck
body: This should be Admin ONLY - Users are toggling backgrounds and it is driving everyone nuts!


author: Briar
body: Our group is having a background war right now and we really need to be able to stop it.


Tags: image

permission
Can you use a dashboard to view task completion for Trello?
Asked by Kyle Blevins:

We just started reviewing Trello this week. One reason for using this type of software is so that the owner of the company can view project status. Can anyone chime in on if this is a possibility with Trello? If not, what other project management software allows a dashboard. I'm pretty sure Asana does.


Answers:
author: Matthew N
body: Hey Kyle

You may want to try out a new Power Up called [Projects by Placker](http://intercom.help/placker/projects-by-placker-trello-power-up/projects-by-placker-trello-power-up). It's not an "official" power up yet, but can be added to your team by a team admin.
Issue integrating Trello and JIRA
Asked by Daniel Osborne:

Hello,

I'm trying to intergtate Trello with JIRA and keep getting a odd error when trying to authenticate

```
error=Grant%3A%20missing%20session%20or%20misconfigured%20provider
```

Is their a known issue with setting up integration?

Thanks


Answers:
author: Marta Galofre de Alos
body: Hi Daniel,

Marta here, from Trello Support.

Hmm, could you please contact us here trello.com/contact and share some screenshots of that so we can further investigate?

Cheers,

Marta
How to make a mirror card Trello? Pleease, tell me
Asked by Olesya Kornet:

I found a video <https://www.youtube.com/watch?v=DyoAKtONknA> where the mirror map is created. Now in Trello I do not see this improvement. Are there any alternative?  

Task: to create a simple version of the Trello card for the project for the client.  

thank you!  


Answers:
author: Qasim
body: Hi [@Olesya Kornet](/t5/user/viewprofilepage/user-id/1163530),

You can accomplish this with Unito's 'Board Sync' power-up (which is a featured power-up on the Trello Power-Up page right now). Feel free to take a look at our integration page below. I also recommend our webinar/tutorial on Creating a Master Board in Trello, I think you may find some useful information in there as well.

Trello + Trello (<http://bit.ly/2ZXqwhe>)

Master Board Webinar/Tutorial (<http://bit.ly/2OB4oIa>)

Let me know if you have any more questions!

Best,

Unito


author: Matthew N
body: Hi Olesya

The Placker Power up has not officially launched. Please refer to their website [here](https://intercom.help/placker/getting-started/trello-power-up/card-mirror-for-trello-a-trello-power-up-by-placker') and scroll to "Steps to install".
Is there a Slack command for switching cards between lists?
Asked by Daniel Almond:

Is there a slack command for switching cards between lists on a Trello board?   

I can see there are commands for creating cards within slack ( /trello add \[card name\] ) --- however, I can't seem to find a command for moving a card from one list to another on the same board.


Answers:
author: Marta Galofre de Alos
body: Hi Daniel,

Marta here, from Trello Support.

You should be able to **change list cards are added to**   
`/trello set-list.`

Please have a look at this article to learn more about other commands: <http://help.trello.com/article/1049-slack-app>

I hope that helps!

Cheers,

Marta


Tags: slack
Dropbox Trello Power-up
Asked by nonameuser01234:

I have a question which I'm unsure if this is the right place for but here it is anyway.

It's currently impossible for me to link to any my Dropbox Paper documents from the Dropbox Power-up in Trello. You would think that this would be possible but it's not. I suppose Paper is a separate app inside the dropbox.

Where should I be going to ask for this ability to be fixed? Is the power-up owned by Trello or Dropbox itself?

Thank you!


Answers:
author: Marta Galofre de Alos
body: Hi Miguel,

Marta here, from Trello Support.

Hmm, that's an interesting question! Could you please reach out to us here trello.com/contact so we can forward your request to the right team? I'd also suggest contacting Dropbox and see if they have any insights on that.

Cheers,

Marta

comments: author: nonameuser01234
body: Thanks Marta, I just contacted your support. I'll see about asking that question to Dropbox as well.


Tags: dropbox
Error "The specified user does not have a valid profile" thrown by Windows 10 app
Asked by vader_sk:

Hi guys,

I'm getting the following error when trying to launch Trello Windows 10 app: "The specified user does not have a valid profile"

![trello-error.PNG](/t5/image/serverpage/image-id/9242i684394DD2B65F2CA/image-size/large?v=v2&px=999 "trello-error.PNG")

Internetz don't return anything about it.

Any clues please?

Thanks,

Tomas


Answers:
author: vader_sk
body: Hi all,

so it turns out this was an issue with Windows and perhaps its own store app management. Got the same message with Evernote and solved it by (surprise!) restarting Windows.

Sorry for raising this and hopefully it will at least help another clueless user :-)

Tomas


author: Marta Galofre de Alos
body: Hi Tomas,

Marta here, from Trello Support.

Sorry to hear you're having issues with this. So we can further investigate, could you please reach out to us here: trello.com/contact

Please give us more information on which device you're using, as well as your app's version and we'll be happy to take a closer look.

Cheers,

Marta

comments: author: vader_sk
body: Thank you Marta,

the issue it turns out was most probably on Windows side since I got the same message with Evernote. Restart solved it.

Thanks for the great product!

Tomas
In Trello, is there a way to convert a card to a checklist item of another card?
Asked by Jessica Witt:

I see there is an easy way to convert a checklist item to a card, but I have multiple occasions where I would like to convert current card to an item in a checklist on an existing card. Is this possible? If not, is this feature in the current backlog? (I'd like to up-vote it)


Answers:
author: Joni Hoadley
body: I had this question, too. While trying to figure it out, I discovered that you can attach a card to another card. Perhaps that would be a good work-around for you.

comments: author: Steven Chevalia
body: Simple and elegant answer to what I was just trying to figure out myself. Thanks! Got stuck on the idea that it *had* to be a checklist, but that's not true.


author: Zach L_Anglois
body: There are unofficial ways to do this through something like [ButlerBot](https://butlerfortrello.com/butlerbot.html), which is a third-party tool that hooks directly into trello to give you some customizeable automation. So you could definitely get this to work.

Otherwise, have you tried just copying the link of the child card and pasting it into a list in the parent card? That way, you can navigate to the child card directly from the parent card at least.

Also, you can copy the parent card link and paste it on the child card to be able to go back to the parent card too.

Let me know if you would like me to help you set this up for yourself.

comments: author: greg_schutz
body: I created a list called ADD-XLIST and moved the card to the list. Then used share to copy the link and paste it in a checklist.


author: Bridget
body: Hey [@Jessica Witt](/t5/user/viewprofilepage/user-id/1150316),

Unfortunately not. However, since you can create multiple checklist items in one go by pasting multiple lines into the add checklist item field, all you really need is a list of card names to copy from.

One (kinda technical) option is that you can export your whole board to a JSON file (click share + more under actions to find that option) and then print a list of all card names fairly easily like this:

    perl -MJSON -l -0 -e 'print $_->{name} for (@{decode_json(<STDIN>)->{cards}})' < board.json

This only works if your cards are one-liners because it won't print any attachments like descriptions or checklists.

If you have a premium license, there is also the option to export your cards to a .CSV to easily copy/paste into a checklist :)

Good luck!
Trello - Checklist - Item Delete Activity?
Asked by Inez Jacob:

Is it possible to view when someone deletes an item in a checklist? So far I can see if someone deletes a checklist but not an item on it. Have a problem in the office with items conveniently being "lost" and would like to track activity to a specific user if possible.


Answers:
author: Zach L_Anglois
body: You can use [ButlerBot](https://butlerfortrello.com/butlerbot.html) for this:

*When a checklist item is removed, post comment "Checklist item removed by \[{username}\]: {checklistitemname}"*
Is there a way to have a card on two boards without creating it twice?
Asked by Rachel Amrine:

We are working as a team. Each team has a separate board and we all have access to view each others. We need a way to share/tag some cards to one person so she can consolidate info. She has her own board but we don't want to have to create things twice. We can add her to those individual cards and she can view them in her "cards" tab and filter as necessary but I'm curious if there's a better way to accomplish this?


Answers:
author: Qasim
body: Hey [@Rachel Amrine](/t5/user/viewprofilepage/user-id/1162912)

Did you happen to try Unito? I'd love to know your thoughts if so. As Matthew stated above, Board Sync allows you to easily accomplish this with a seamless two-way sync. You can also use filters to keep control of just what information passes through, and which direction it's traveling in. I've included two links below you also may find useful in bolstering your knowledge and ease-of-use in Trello.

Trello + Trello (<http://bit.ly/2ZXqwhe>)

Master Board Webinar/Tutorial ([http://bit.ly/2OB4oIa)](http://bit.ly/2OB4oIa)?)

Let me know if you have any questions, or need any assistance!

Best,

Unito


author: Matthew N
body: Hey Rachel

<br />

You can look into the Power Up called **Board Sync by Unito**. It's an additional premium per month from Unito, but comes with a 2 week free trial to see if you'll find it useful.

<br />

++Here's some info about board sync.++   
Sync entire boards or just a few cards from one Trello board to another. Share a few cards with a client or external team member or create a one-way sync of cards from a public board into a private one.  
Unito's Board Sync automatically connects members, due dates, attachments, \& comments in a seamless 2-way sync.
Can I move private trello board to another account
Asked by Stuart Silverman:

I created a number of private Trello boards on another company's account. I am not an administrator. Can I move those boards to my own new account? How do I do that


Answers:
author: Matthew N
body: Hey Stuart

If you're admin of the board (not the team), and the board is currently associated with a team, you can change the visibility back to private. If you have separate (personal and business) Trello accounts, you'd need to add your personal account to the board, make it admin, and then remove your other account.

Hope this helps
Will Trello ever offer a comments-only board as Asana is doing?
Asked by Rick Hamlet:

Will Trello ever offer a comments-only board as Asana is doing?


Answers:
author: Zach L_Anglois
body: Do you mean a board where anyone can make comments publicly?

If so, then Trello already has that I believe.

comments: author: Rick Hamlet
body: "Comments-only", a board in which only comments can be added. I do not want the description, title, labels, dates,, members, etc to be changed.
Reply via card comment (Zapier)
Asked by Verre Cr?ations:

Hi, i would like to automate the discussions with customers via trello, so each time i write a comment on a card, the comment will be emailed to the customer, im using the custom fields powerups to have a field for the client email, but i can't this field in Zapier so i can set it as a recipient for my email.

Anybody have ideas ?

Thanks


Answers:
author: Marta Galofre de Alos
body: Hi Verre,

Marta here, from Trello Support.

Right now, it's not possible to pass Custom Fields' information to Zapier and automate that action. However, if the email address is in the description or the card's name, I believe you should be able to achieve that with the Zap: "Send Gmail emails with new Trello card comments"

I hope that helps!

Cheers,

Marta


Tags: custom-field

email

zapier
Can you filter by unassigned in the iOS trello app?
Asked by Jessica Witt:

one of the biggest features we use in the application is finding unassigned cards but I can't seem to do this in the iOS app. Is this possible? If not, is the feature in the backlog for development soon?


Answers:
author: Marta Galofre de Alos
body: Hi Jessica,

Marta here, from Trello Support.

Right now, that feature isn't available on the Trello iOS app. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.  

To see what features our devs are currently working on, check out our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and serve the same purpose for our mobile apps.

Cheers,

Marta
Can I group multiple cards together? If so, how do I do that?
Asked by Nancy Michon:

I have multiple brochures that are part of a packet of consumer brochures that all have different names and job numbers. I have a card for each one. I'd like to group them together somehow. Any ideas/suggestions? Thank you.


Answers:
author: Matthew N
body: Hi Nancy

You can group these cards together all under one list, but it sounds like that's not what you're looking to do? Without seeing your board, it's hard to imagine it's setup.

I'd like to suggest checking out the **Hello Epics** Power Up to create parent-child relationships between cards.

[Hello Epics](https://helloepics.com/) allows you to:

* **Manage card relationships.** You can link cards, see related cards and easily jump to them.
* **Track a project's overall progress.** You can set up multiple work streams and *Hello Epics* will record their progress.

comments: author: Nancy Michon
body: Thanks, I wound up using a list.
Trello To Do Roll-Up
Asked by Paul Dunlop:

Hi. Im trying to get a consolidated view across a team set of boards of To-Dos. I see the Calendar for Trello but was hoping for other ideas


Answers:
author: Marta Galofre de Alos
body: Hi Paul,

Marta here, from Trello Support.

While it's not currently possible to have an overview like that, you could create a "Master board" and link cards from your different boards to that board.

There's a few Power-Ups that can help you keep cards in sync. The first is Cardsync, which you can read about here: <http://info.trello.com/power-ups/cardsync>  

If you're looking for more options such as syncing entire boards, check out Board Sync by Unito. <https://info.trello.com/power-ups/unito/board-sync>  

I hope that helps!

Cheers,

Marta
Search for @mentions or how to followup on missed @mentions
Asked by Alexandru Harabagiu:

Hi,

Is there anyway I can filter/search where I am mentioned?

If there is not, can we tweak this using some Trello integration with some other tool?

Thanks.


Answers:
author: Matthew N
body: Hey Alexandru

There's not currently a way to search for @mentions without scrolling through your activity tracking list.

I have a workaround for you, using [Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)automation.

What I recommend is creating a new label on your board, maybe with your name. So say it's a green label named Alexandru. Then, any time you're mentioned in a card, that label can be automatically assigned to the card and then you can filter by that label any time you want to find card you've been mentioned in. Once you're done with whatever you need to do on the card, you can remove the label if you want,..

After you add the new label, here's how to get the automation set up:

1) Add Butlerbot to your board [here](https://www.butlerfortrello.com/dashboard.html)

* A new list will be added to your board called *Butler*

2) Add a new card to that list with the following:

*when I am mentioned in a card, add the green "Alexandru" label to the card*

Now, any time you're mentioned, that label will be added.

Let me know if you have questions about setting this up.. I'd also like to know how you like the idea. :)

By the way: this is board specific, so if you have multiple boards, you'd need to add Butler and set up on each of them separately.

comments: author: Matthew N
body: Hi Alexandru- wondering if you got a chance to get this going.
notifications do not disappear when viewed
Asked by Peter White:

Hi

I'm finding that notifications remain after being viewed in browser / desktop app?

This is even the case for archived / deleted cards?

Peter


Answers:
author: Marta Galofre de Alos
body: Hi Peter,

Marta here, from Trello Support.

Could you please contact us here trello.com/contact and give us a bit more details on what you're seeing so we can further investigate? A screenshot and information on devices and app versions would definitely be helpful.

Cheers,

Marta
Using Jira automation to create Confluence page, Mentions feature doesn't work...
Asked by Mark Milford:

We are using a 'service' account to create confluence pages when a new jira specific issue is created. This utilzes the Confluence api to create the page and insert the macro for the issue. When the account that actioned this was my account, everything worked great. The new issue would have a "mentions" item that would point back to the confluence page. We created a service account to be the actor for these actions and now that mentions section in the jira issue doesn't populate? Is this an issue with the service account? What permissions are needed to ensure this mentions link is populated in the jira issue after creating the confluence page? Any help is appreciated!

FYI : we wanted a service account in case the owner for the automation, for example myself, takes a leave of absence or account gets disabled, etc.


Answers:
author: JD
body: Hey [@Mark Milford](/t5/user/viewprofilepage/user-id/3911658) ,

Not sure I can be much help here but I know that for a page to be displayed in the "mentions" area the users needs

1. Access to the page (i.e. it's not restricted)
2. Access to the Confluence product.

When a user doesn't have access to a page they don't know if it exists or not, if they don't have access to the product the same applies. It prevents sensitive information leaking from one product to another.

In your case above I assume the service account will need a Confluence and Jira access to create the page and link the issue.

I'll see what else I can find out for you.

Thanks,  
John


Tags: automation

confluence-server

jira

server