Sprint board not showing issues (complete or incomplete)
Asked by Kulbir Bajwa:

For a long time our team just organized our issues within EPICS and had a filter set for current/active and we use to just manually review like that.

Now, I am trying to organize those filtered results into a sprint.

Problem is the sprint board shows the EPICS from the filter (basically our active EPICS), but within the EPIC it shows zero "Issues", zero "Completed", etc...and this does not match what is actually in those EPICS.


Answers:
author: Kulbir Bajwa
body: 1. Issues are organized into EPICS

2. I have created a filter to only show the active Epics

3. Form the active Epics I want to be able to choose all the Issues and Subtasks for those Issues.

Problem: when I use that filter to create a Sprint board to display what I wanted from those active EPICS, it shows zero Issues, zero Completed, etc...How can I bring these up?


author: Patrick Ricciardi
body: When you look at the board configuration have you made sure the proper filter is attached to the board?

In Columns for board configuration are all the statuses linked to visible columns?

comments: author: Kulbir Bajwa
body: Hello Patrick, thanks for your reply...

1. Yes, the filter seems to be attached to the board since it only shows those Epics that belong to that filter and in the configuration under "General" it shows that filter.

2. I went to the Columns for board configuration and I changed the "Column Constraint" to "Issue Count" but that only changed the view to include "No Min" and "No Max"...where exactly would you check or change to see status to visible columns?


author: Patrick Ricciardi
body: Underneath the Column Constraints you should have the option to map Statuses to columns. You can look at this and it will 1) show you where the issues of a particular status will be. 2) How many issues of a status type exist.

If that number is 0, you should take a look at the filter. There might be a problem with it when it's connected to the board.


author: Kulbir Bajwa
body: I was trying to look at the filter and wondering why the following JQL returns nothing:

**++does not work:++**

* **project = CASINT AND issuetype = Epic AND status = "In Progress" AND "Epic Link" is not EMPTY**

But if I shorten it to exclude the last part regarding the "Epic Link" is not EMPTY then i works as follows.

**++works:++**

* **project = CASINT AND issuetype = Epic AND status = "In Progress"**

Basically, I also want the issues in the EPIC to appear.


author: Liana Boboescu _StonikByte_
body: Hi [@Kulbir Bajwa](/t5/user/viewprofilepage/user-id/5590966) ,

If you have a company managed project if you run a jql like this: project = CASINT AND parentEpic = \<your Epic key\> AND key != \<your Epic key\> to not return the Epic itself, this query will return all the issues and their subtasks from your Epic.

Thank you


author: Kulbir Bajwa
body: Thank you Liana, but I need roughly 11 Epics to come into the picture...I guess i can use the above JQL and add in multiple EPICs, but I wanted it to be dynamic to only choose those EPICs that are "IN PROGRESS" because we have a backlog that also has EPICS that are "TO DO", etc. And then I also wanted the Stories, Tasks, and Bugs for that Epic and then of course the subtasks as well.

In that case can you see how or why the JQL I am trying to use does not work:

* **project = CASINT AND issuetype = Epic AND status = "In Progress" AND "Epic Link" is not EMPTY**


Tags: cloud

jira-cloud