youngmon/atlassian-qna huggingface dataset:
Can email be sent to specific email ids/DL for pages added/updated containing specific patterns
Asked by Aditya Mandal:

I want emails to be sent to a Distribution List or a few email IDs if any Covid related article is updated or published on a specific Space. So that the admins can peer review those articles. Though there is an option to receive individual updates on any updates made on your confluence space, it will result in large number of junk emails. We only want to peer review covid related articles.


Answers:
author: Daryl Karan
body: Hi Aditya,

Thanks for posting your question to the community. Confluence is a great collaboration tool that allows users to be notified (space/page watchers) as soon as content is created and have them comment on it. As Repi mentioned, unfortunately Confluence doesn't have a great method to help with having process and control with documentation notification review. Having said that, this is where Atlassian's Marketplace can extend your experience with Confluence.

[Atlassian's Marketplace](http://marketplace.atlassian.com/?_ga=2.53837999.644877387.1570464610-1349982554.1568648451 "Search for Comala Document Management ") has some really cool tools to help fill the gap for your review process of your Confluence Documentation. [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=datacenter&tab=overview) or [Comala Document Control](https://marketplace.atlassian.com/apps/1215729/comala-document-control?hosting=cloud&tab=overview) are an example of apps that can provide a review and approval process with a built in email notification or enhance your experience with customized email notifications.

Both app's are available on the Marketplace and you can try them for free for 30 days for Confluence Server

Cheers,   
Daryl


author: repi
body: [@Aditya Mandal](/t5/user/viewprofilepage/user-id/3914629)

By default, confluence doesn't do what you want.  
However, third-party workflow apps do this.

<https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-workflows-approval>


Tags: confluence-server

server
Invalid license: Your evaluation license of Refined expired.
Asked by ??????? ?????????? ????????:

Hi,

I bought and entered a confluence license, but I get an error:

**"Invalid license:** Your evaluation license of Refined expired."


Answers:
author: Kate Pawlak _Appsvio_
body: Contact Refined support. I'm sure that they'll help you quickly: <https://issues.refined.com/secure/Dashboard.jspa>


author: repi
body: [@??????? ?????????? ????????](/t5/user/viewprofilepage/user-id/1804327)

Did you already have a license that had expired?  
If so, did you this renew or buy a new one?
Can I connect a Confluence space/page with a Slack channel that has posting permissions set up?
Asked by Christopher Brown:

I want new blog posts from a specific Confluence space to send notifications into a slack channel, but I want to limit the communication that can happen in that channel to keep it clean. I've set posting permissions in the Slack channel, but I am now getting an error message when I try to establish the integration.

Are there certain Slack posting permission settings that inhibit the ability to integrate with a Confluence space?


Answers:
author: Luiz Silva
body: Hey [@Christopher Brown](/t5/user/viewprofilepage/user-id/3874576),

Limiting posting permissions in a channel shouldn't be a problem. Just make sure the **Confluence** bot is in that particular channel by typing the command below:

```
/invite @Confluence?
```

After that you can try to establish the connection between the channel and the space or page again.

If that doesn't help, please let us know more exactly which error you are facing.

Cheers!

comments: author: Christopher Brown
body: I invited the Confluence bot to the channel, but am getting the same error message. Screenshot below. ![Screen Shot 2020-05-19 at 12.15.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/95469i21DB23F1EEEB77E7/image-size/large?v=v2&px=999 "Screen Shot 2020-05-19 at 12.15.07 PM.png")


author: Luiz Silva
body: From that Error ID I was able to check logs and identify that the Confluence bot is indeed lacking permissions to that channel.

Please, try the following:

1. Remove the Confluence App from the channel and add it back again.
2. If that doesn't work, please try uninstalling and then reinstalling the App from your Slack workspace.

These are attempts to fix the missing permission. Unfortunately, there's nothing we can do from the Confluence app side.

Cheers!


author: Christopher Brown
body: It's still not working after trying both those.

Are there certain Slack channel settings that would prohibit being able to make the connection? I was able to connect this Confluence space with another channel and it worked, so it must be something about the way the channel is set up.


author: Luiz Silva
body: So, elaborating a bit more on the error, Slack is returning the code **cant_invite**. It means the bot cannot participate in that channel.

I'm not particularly aware of any configuration that one can apply to regular channels that could cause that.

Is the channel, by any chance, a multi-direct or direct conversation? If the conversation is between a group of users, the App won't be able to join it.


Tags: cloud

slack
Create from template without entering editor
Asked by Jeffrey Iliffe:

Hi all,

I face an interesting requirement, creating templates for users to use and create documents from, with data integrity and quality control being very important. The way I have implemented this is as follows.

Note: This process also requires the Comala meta data add on for confluence server

Users create a page from a details template, which is just a template of meta data macro's for which users supply the required value.

Next they will create a child page from another template that contains all of the usual document content as well as meta data from macro's, which pull any dynamic data required in the document, from the parent page.

My issue is as follows, when creating the child page from the template, the user is required to simply create from the template and save, no work in the editor need be done, the only user input is in the Parent page which I am not worried about.

Due to the user entering the editor, prior to initially saving the first version of the page, i cannot guarantee that the content of the child page template was not changed, before the creation of the initial version. Thereby completely breaking traceability.

Is there a way for a user to create a page from a template, specifying only a unique page name, and having confluence bypass the editor and create the page as version 1.

Control after this is not an issue as page histories or track change methods can be used to guarantee integrity as anything can be compared to the original, which is now guaranteed to be a direct reflection of the implemented and controlled template.

My first thought is either a code module of some sort that can cause this behaviour

My second would be a new macro based off of "Create from Template", where rather than entering the editor upon use, clicking the button prompts the user for a page name, once submitted, the user is simply directed to version 1 of the page, and can then enter the editor if they so choose.

Any assistance with this would be greatly appreciated.

Kind Regards,

Jeffrey Iliffe


Answers:
author: EPS Software Engineering AG
body: Hi [@Jeffrey Iliffe](/t5/user/viewprofilepage/user-id/2770115)

Our Page Tree Creator (PTC) could be a solution for your requirements. By pressing a PTC-button the user can or has to enter the fields and then the page or page tree gets created. The editor does not open.

You can find the [Page Tree Creator](https://marketplace.atlassian.com/apps/1214062/page-tree-creator-blueprint-template?hosting=server&tab=overview) on the Marketplace.

Regards,  
Stephan (PM at EPS Software Engineering AG, the vendor of the PTC)
Why are there the differences in IU and functionality of the cloud and server Confluence versions
Asked by Elena Karaulova:

We have problems with the speed of our Confluence cloud (one pages load \~3-8 sec.). To try a faster version, we set up the server version (Confluence 7.4.0). But we saw the differences in UI and functionality.

1) In the server version there are no widgets that I see in the cloud (Spaces, Recently Pages, Feed)  
2) The server version has much less page templates than the cloud  
3) In the server version there is no way to call the format menu "/" in page editing mode

Could you please clarify why I see different UI and features in the cloud and server versions?

Is it possible for the server version to have the same set of features, widgets and templates as for the cloud?

Thank you very much in advance!


Answers:
author: James Conway
body: [@Elena Karaulova](/t5/user/viewprofilepage/user-id/3236555) to access macros in server you need to use { 'open curly bracket'

comments: author: Elena Karaulova
body: Hi James! Thanks a lot for the answer!

Yes, with 'open curly bracket' I see several types of macros.

I'm upset by the fact that this is not the whole set of macros that the cloud version of Confluence has. According to the message above, I realized that it is impossible to make the same macros in the server version, because these are 2 different products.


author: Nic Brough -Adaptavist-
body: The products have diverged significantly over the last 5 years, in architecture as well as behaviour. They're developed by two separate teams for two separate types of user base.

So, no, while they came from the same place, and have some things in common, features, widgets and gadgets do not flow from one to another much any more.

comments: author: Elena Karaulova
body: Thank you very much! Now I know)


Tags: cloud

format

server

template

widget
No header on confluence cloud space homepage
Asked by Ben Loveday:

When I create a homepage for a given space it does not inherit the space-wide header and footer. Every other page has the header/footer, and if I swap to a new choice of homepage it now has the same problem. This makes for a fairly inconsistent navigation experience for end users. Does anyone know a way around this?

I am using Confluence Cloud with the new editor (not that it really seems to matter when it comes to the afterthought of header markdown, which barely works.)


Answers:
author: Diego
body: Hello [@Ben Loveday](/t5/user/viewprofilepage/user-id/3927086) !

Thanks for sharing this with us. As I understand, any customization applied via Header and Footer in your space is not applied to the Space Overview page.

Currently, there is a bug report that tries to tackle this very situation. You can take a look into it:
> * ++***[\[Confluence Cloud\] The header and footer applied to the space is not included in the Overview page](https://jira.atlassian.com/browse/CONFCLOUD-68645)***++

The best course of action would be to vote and watch the ticket. Voting for it increases the ticket visibility and watching it will keep you up to date with everything posted there.

Let us hear from you!


Tags: cloud

confluence-cloud
How to change the layout of users name ?
Asked by Alexandra BRIOUDE:

Hi,

I can not seem to find the answer in the existing questions.

As an adminstrator of Jira accounts for my team, I would like to change the layout of users name in order to have something clean and regular for everyone:

first name,

name,

e-mail address.

Thanks for your help.

Regards,


Answers:
author: Ang?lica Luz
body: Hello Alexandra,

Thank you for reaching out to Atlassian Community!

Just for a better understanding of the issue, I would like to know where would you like to show this information. Is this on their profile or personal space? Please, let us know more details.

Also, I would like to clarify that, since the Atlassian account was introduced some years ago, administrators can no longer manage users' information, unless the domain is verified.

Some information like the email address, for example, only the user can choose if they want the email will be visible or not.

Regards,  
Ang?lica

comments: author: Alexandra BRIOUDE
body: Hello Angelica,

thank you for coming back to me.

When I create a new user, I fill in the e-mail address.

But it can come up as just the name, or the full address, or first name and family name...

This is a problem when we want to add a participant as there can be a confusion or trouble to find the person. Here is an example, with "SALOME": we have 3 Salome in the company; 2 girls with Salom? as their first name, and a guy, whose family name is Salome.

<br />

![JIRA.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/96193iF8BFCCFD2FD23EB5/image-size/large?v=v2&px=999 "JIRA.PNG")

When you say "only the user can choose", that means that each user has to amend the layout in thier profile for the "public name" ?

Regards,

Alexandra


author: Ang?lica Luz
body: Hi Alexandra,

Yes, only they can change this information on their profile. They must go to <https://id.atlassian.com/manage-profile/profile-and-visibility> to change their full name and public name.

If they are all from the same domain, maybe you can check if it's possible to verify the domain, so administrators would have more control in those cases:

* [Verify a domain for your organization](https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html)


author: Alexandra BRIOUDE
body: Thanks a lot Ang?lica !


Tags: cloud

confluence-cloud
How to generate API token in JIRA Server ?
Asked by Sri charan Thota:

Hi Team,

I want to generate API token for Jira Server. I dont find any proper documentation in Atlassian Channel. Please help me on this.

I am trying to integrate SAAS tool to my jira.

I generated api key from <https://id.atlassian.com/manage-profile/security/api-tokens>. But it is not working well. Somebody saying that the above link will work only for Jira Cloud but not Jira server. I want some clarifications and the process of generating Token.

Thanks,

Sri charan.


Answers:
author: Roman Bubiakin _Wombats Corp_
body: Hi,

Yes, that tokens works only for Cloud based products,

Unfortunately, such functionality still not implemented in Server/Data Center Jira and available only via 3rd party plugins.

However, you can use the plugin I have developed: **[API Tokens for Jira](https://marketplace.atlassian.com/apps/1221182/api-tokens-for-jira?hosting=server&tab=overview&utm_source=c "generate api token for Jira server")**

In case of any questions feel free to contact me.

Regards, Roman

comments: author: Sri charan Thota
body: Thanks [@Roman Bubiakin _Wombats Corp_](/t5/user/viewprofilepage/user-id/572812)


author: Roman Bubiakin _Wombats Corp_
body: You are welcome!


Tags: confluence-server

jira-software

server
??????????????????????done????
Asked by ahiramuki:

??????????????????????

????????????????????????????????

????????????????????

??????????????????????????????????

??????????????????????????????![????????? 2020-05-19 18.15.13.png](/t5/image/serverpage/image-id/95420iCE7079059AF45213/image-size/large?v=v2&px=999 "????????? 2020-05-19 18.15.13.png")


Answers:
author: Narichika Kajihara _ ACE Leader
body: ??????????AtlassianSupport?Issue?????????????????

[????????????????????? - Atlassian Documentation](https://confluence.atlassian.com/jpns/%E6%97%A5%E6%9C%AC%E8%AA%9E%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/%E6%8A%80%E8%A1%93%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88%EF%BC%88%E6%97%A5%E6%9C%AC%E8%AA%9E%EF%BC%89%E3%81%B8%E3%81%AE%E3%81%8A%E5%95%8F%E3%81%84%E5%90%88%E3%82%8F%E3%81%9B%E6%96%B9%E6%B3%95)

comments: author: ahiramuki
body: [@Narichika Kajihara _ ACE Leader](/t5/user/viewprofilepage/user-id/2802346) ??w???????????


Tags: cloud

language-ja
Publish unpublished changes
Asked by louise.campbell:

I accidentally closed a page without publishing and when I access in recents the page doesn't have the edits I have made. The heading is saying that I have unpublished changes on the page but I am unsure how to get the changes published.

Hoping someone could please help me publish these changes. Thank you

![Screen Shot 2020-05-19 at 6.16.42 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/95400i2CC25813ACDCDD18/image-dimensions/510x119?v=v2 "Screen Shot 2020-05-19 at 6.16.42 PM.png")


Answers:
author: louise.campbell
body: I've realised I just needed to edit the page and publish but now unsure how to delete this ticket!

comments: author: Nic Brough -Adaptavist-
body: Generally, we don't delete here - your answer may be useful for someone else!

But let me know if you really want to delete - I can move it out to a "removed items" private area which we remove from after items have been in for a while.


author: Leopoldo Tejada
body: Indeed it was very useful for me!


Tags: atl-gruland

cloud

confluence-cloud
upgrade xstream-1.1.1.jar to xstream-1.4.12.jar, confluence start error
Asked by jwh5566:

hello , i just upgrade xstream.jar , when i restart confluence the log output is this, how deal this Anyone knows ?

![confluence_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/95399i7EB0AD050D48A715/image-size/large?v=v2&px=999 "confluence_error.png")


Answers:
author: Nic Brough -Adaptavist-
body: Why are you upgrading bits of Confluence like this? A lot of the code is dependent on specific ranges of libraries, so you can and will break it by randomly changing parts of it.

Best bet - undo your "upgrade".

comments: author: jwh5566
body: thanks ? the reason is the xstream old version has bug, so i want to upgrade


author: Nic Brough -Adaptavist-
body: Ok. You simply can not just replace bits of a system and expect it to continue to work.

If you want to upgrade a library a system like Confluence is using, will need to download the source of the system, work out all the places where the library might be used, amend them to handle the new version and recompile it all.

Or upgrade Confluence to a version that has a newer library.

Before you do that, I very strongly recommend undoing all your "upgrades" so that you have a standard working system, and upgrading from there.


Tags: confluence-server

server
How do I get likes and comments for a Page using Rest API?
Asked by Venkat P:

I would like to get a list of users who liked a specific confluence wiki page. Would also like to retrieve any comments made on that page. How do I do that using the REST API?


Answers:
author: Jarrod
body: Hey Venkat_P,

I'm sure you figured this out by now, but here's what I found:

This is for a whole space:

https://\[yourinstance\]/rest/api/space/\[spacekey\]/content/page?limit=100\&start=1\&**expand=children.comment**

This is for a page:

https://\[yourinstance\]/rest/api/content/\[pageId\]?**expand=** body.storage,body.view,body.export_view,**children.comment**

You can find all Atlassians Confluence code docs here:

<https://docs.atlassian.com/ConfluenceServer/rest/7.9.1/#api/content/{id}/child-commentsOfContent>

I'm looking for how to retrieve the likes, can't seem to find anything.


Tags: confluence-server

server
Why Confluence editor is so slow?
Asked by Marek Zielonkowski:

The editor is too slow. If I keep cursor key depressed, the cursor on the screen slowly walks between letters. Same feeling of low responsiveness is when editing.

Take a look at this gif![Peek 2020-05-19 10-54.gif](/t5/image/serverpage/image-id/95416i93F2A4A6B3FA4CF4/image-size/large?v=v2&px=999 "Peek 2020-05-19 10-54.gif")

In comparison in the video above there is also native Sublime Text 3 editor window...

Tell me how I suppose to work in such slow conditions? How to edit bigger article?

My laptop is i7 8gen, 16GB ram, Ubuntu 18.04 and Firefox 76.


Answers:
author: xicheng wang
body: When editor page is idle for 5seconds, javascript spends 670ms doing stuff, render only takes 8ms. Guys, you seriously need to level up programming. No kidding. How can it be this bad


author: KenB
body: Nov 2022 and editing Confluence is getting slower.


author: Marek Zielonkowski
body: So I am writing today tables in confluence and it gets really slow. Is there any help here I could get? Anybody from atlassian could tell me what to do to improve performance? Or are there any due dates on improving responsiveness of this crap?


author: Aaron Shapiro
body: April 2022 and this is still an issue.


author: Daniel Sputa
body: now imagine, running zoom, sharing the screen with opened 3 or 4 pages, in my case with a lot of JIRA URLs, to go over the updates with my team -- and my computer is unusable -- basically, i need close everything -- and stop sharing to recover from this.. so awful.


author: Hector Rivas
body: Yeah, terrible experience to work with Confluence. Too slow. :(

I usually write it on google docs or something else, then paste it back to confluence wiki. Unfortunately that is not suitable as you get comments or some special objects.

Would be great if confluence just supported simple text markdown, like github.


author: Roland Wiesinger
body: We are experiencing the same problem. Although it is not AS slow as in your gif, it is noticably slower than in any other environment (eg compared to the JIRA comment field).

It also doesn't matter if the page is empty or built from a template or very long. After a couple of lines, input gets slower and slower. The only thing that helps in our case: save the page, and start editing again. It will work "as usual" for a while then.

(oh, core i9 9880H, 64 GB RAM on Win 10 if that matters - which I don't believe since it's only in Confluence)


author: John Speck
body: I also experience this consistently on what seem like relatively small pages.


Tags: confluence-cloud

performance
Error of PlantUML Diagrams for Confluence Macro
Asked by yasushi.nagao:

Hello,

I tried PlantUML Diagrams for confluence macro. I wrote simple sequence figure in Definition field and pushed the preview button. This macro displayed error message which was "Could not generate preview. Please consult tech support."

My co-worker could use this macro on the last November. He used this today(19,May JST) on the same confluence cloud environment. And he got same error message.

Please check this behavior.

Thank you very much for your help,

Yasushi Nagao,

![????????? 2020-05-19 11.33.55.png](/t5/image/serverpage/image-id/95373iF4206390CCD5FB72/image-size/large?v=v2&px=999 "????????? 2020-05-19 11.33.55.png")


Answers:
author: Boris Jockov _Stratus Add-ons_
body: Hi Yasushi,

We are aware of the problem and we're working on a fix.

**Update** : the problem has been resolved.

Boris.

comments: author: Allan Ortiz
body: Thank you for the quick fix! This issue also affected me so I am glad to say thanks!


author: yasushi.nagao
body: Hi Boris,

I can use it without problems.

I appreciate your fantastic works.

Thank you,

Yasushi,


author: David Benson _draw_io_
body: Which plugin is it you're using?

comments: author: yasushi.nagao
body: I tried to use the following plugin. {#toc-hId--1351721796}
-----------------------------------------------------------

[PlantUML Diagrams for Confluence](https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence) {#toc-hId-1135791037}
-----------------------------------------------------------------------------------------------------------------------------------------

Thank you very much for your quick response,


author: Divyata Sharma
body: I am facing the same issue now. Can someone check it?


Tags: cloud

plant-uml