youngmon/atlassian-qna huggingface dataset:
keyboard shortcuts for switching between boards
Asked by adam m:

Using the trello app on windows I notice that ctrl+number mostly switches between boards, but I can't find any documentation on the feature, and it seems inconsistent. I have a favourite board that I can't find the number for (it's alphabetically first).

Does anyone know the details of this shortcut?

I know that pressing b brings up a fairly quick way to switch between boards, but I really like the single shortcut of ctrl+ number for being able to go back and forth between my most important boards. I just can't figure out how the numbers are assigned, and why I can seem to get my favourite one to fit in.


Answers:
author: Jodi LeBlanc
body: Hi [@adam m](/t5/user/viewprofilepage/user-id/1310660)

Here is a great short cut infographic I found: <https://blog.trello.com/trello-keyboard-shortcuts-infographic>

B takes you to the board menu so you can select the board. However the ctrl+number is not listed anywhere. You can make any feature requests by writing to [feature-ideas@trello.com](mailto:feature-ideas@trello.com) to see if they will add short cut keys to go between boards using the numbers you specified above.

Thanks,

Jodi

comments: author: adam m
body: Thanks Jodi.

That infographic is great, but doesn't tell me about the functionality I was talking about. I don't think making a feature request is quite right, since the feature does actually exist. I just can't find anything explaining the details of how it works.

Since writing this post I starred three of my boards and now ctrl+ 1 goes to the first board, ctrl +2 goes to the second and ctrl + 3 goes to the third. Except occasionally it doesn't work quite. I think it's a great feature when it works, and just wish there was some explanation somewhere.

But having the starred boards seems to mean that it's working in a way that makes sense to me, so I'm pretty happy.


author: H?lo?se
body: Hi there!  
It may or may not help but you can see the list of those shortcuts in Menu\>Boards.

I don't get how those are chosen either, though. And they do change without reasons I can understand. Actually, most of the boards in my own shortcuts are boards that I can't access. Ideally, we could decide what shortcurt leads to which board, but I couldn't find any option for that either.

Best,

H?lo?se

comments: author: adam m
body: That's really helpful H?lo?se, I hadn't seen that there was a menu thing that displayed what was on the list!

I've starred the boards I use the most, which puts them on the favourites list. It's not so hard to shift the order of the boards on the favourites (drag and drop) and that seems to set number for the shortcut (you might need to restart the app to update the list).


author: H?lo?se Romet
body: Hey :) Thanks for the tip! It does seem to work for me too! :)


Tags: board

shortcut
Gold or Business?
Asked by Vanessa King:

Is there a difference between the Gold or business account?

I have a free month of Gold but want to know the differences between Gold or the business account.

I want to promote Trello (because I'm loving it) but not sure if Gold will be beneficial if the business account has more capabilities.


Answers:
author: Jodi LeBlanc
body: Hi [@Vanessa King](/t5/user/viewprofilepage/user-id/1309058) :)

Trello Business Class is a paid product that provides advanced security and unlimited Power-Ups with apps like Slack, Evernote, and Google Drive, plus many more custom solutions for businesses. Business Class upgrades happen per-team, rather than per-individual-account.

Trello Gold adds a little fun to your boards: custom backgrounds and stickers, and bigger file uploads. Trello Gold is designed to give individuals additional features that aren't essential to the core Trello experience.

All features of Trello Gold are found in Trello Business Class, but not all features of Trello Business Class are available for Trello Gold.

<http://blog.trello.com/trello-common-questions/>

Hope this helps,

Jodi

comments: author: Vanessa King
body: Jodi,

Thank you so much! This was very helpful. I appreciate your time!


author: Jodi LeBlanc
body: Thanks so much for your feedback Vanessa :)
Help! All my cards have disappeared
Asked by newsletter2:

I was testing some keys on my laptop and hey! All my Trello cards disappeared, in the middle of our final pre-lunch debug! Yikes!

Obviously they are still there somewhere, because the system tells me so (see screenshot). But how do I get them back?

![ScreenHunter_721 Apr. 28 18.08.jpg](/t5/image/serverpage/image-id/20884i79B9559CD7E3DCF8/image-size/large?v=v2&px=999 "ScreenHunter_721 Apr. 28 18.08.jpg")


Answers:
author: newsletter2
body: I fixed this by toggling the 'Filtering is On' sign at the top.

All good now

comments: author: Jodi LeBlanc
body: Great to hear you found your cards [@newsletter2](/t5/user/viewprofilepage/user-id/1309009)


author: Michael Carroll
body: I had the same problem but there was no label that Filtering was one. After an hour I finally closed the green search box and all my cards came back into view.

These 'traps' are far from obvious in the Trello 101 tutorial stuff, whereas seeing all your cards is a core requirement. A bit of an omission I'd say, since all the basics of getting started are nicely intuitive except this!


author: Dorothea Lorenzdottir
body: Thanks Michael for the info.


author: Delene
body: Michael Carroll, you are a life saver!!!! Thank you. Found my cards :)


author: Your Building Works Home modifications
body: Thanks, Michael -Legend!


author: Auslan Stage Left
body: HELP! I have lost pretty much all my cards. There is one column only with cards. No idea what has happened.


Tags: card
Is there a way to see your checklist on a particular card while in the board view?
Asked by Steven Behr:

I'd like to be able to view the checklist and Mark items off the check list of a particular card while still in the board View. in other words I'd like to be able to see at a glance my checklist without opening cards.


Answers:
author: Alice
body: Unfortunately there isn't an official way to see it, but [this Chrome extension](https://chrome.google.com/webstore/detail/next-step-for-trello/iajhmklhilkjgabejjemfbhmclgnmamf) does a great job. I use it all the time. :)

comments: author: Steven Behr
body: Thank you very much for your response and information! Unfortunately I only use Trello on mobile so this may not be an option for me currently.


author: Alice
body: You're welcome! I'm sorry it wasn't very helpful for your Trello usage.


Tags: checklist
Is there a way to see your checklist on a particular card while in the board view?
Asked by Steven Behr:

I'd like to be able to view the checklist and Mark items off the check list of a particular card while still in the board View. in other words I'd like to be able to see at a glance my checklist without opening cards.


Answers:
author: Jodi LeBlanc
body: [@Steven Behr](/t5/user/viewprofilepage/user-id/1307349) this is a duplicate as I see you have two entries with same question. Answers are in the other thread.

Thanks,

Jodi
Can't login
Asked by Mike Corso:

I have not been able to login since yesterday. I'm getting this message:

*That account appears to be a Google Account without a password. Try using the Log in with Google button.*

It's NOT a google account; I've been logging in the same way for years. HELP.

Mike


Answers:
author: Jodi LeBlanc
body: Chip Taylor wrote the following for a user that was experiencing the same issue:

Here is what I learned: Trello forced a number of users to do a password reset because of a security breach elsewhere, but hackers were using those credentials to try to access our Trello accounts, hoping login info was the same.

Trello sent notices, but in my case, I had set up an Outlook rule to route Trello notifications to a special folder. I quit accessing notifications that way as I began using Trello more and forgot I had set up that rule.

As a result, Trello's notice and the emails responding to my password change requests were going to that folder. I was looking in my inbox and spam folder. Once I figured out where the notifications were going, then I was able to reset my password and get back to work.

My advice: Try to reset your password. You may have a notice from Trello in your spam folder or elsewhere. Trello support also provided this information, which I ended up not needing:

*Please check your spam folder to see if the message may have ended up there as well. If it's not in your spam folder, you may need to contact your network administrators to see if the mail message is being blocked at the network level.*   

*For more details, check out our article on Not receiving confirmation emails or password reset emails.*   

*What we'd suggest is reaching out to the person who manages your email server, and asking them if it's possible to whitelist emails from 168.245.13.144, 168.245.54.245, 167.89.99.8, and 168.245.0.189.*

*Good Luck*

comments: author: Jodi LeBlanc
body: [@Mike Corso](/t5/user/viewprofilepage/user-id/1305900) are you able to login now?


author: Mike Corso
body: Yes, I had the same issue. Trello sent a reset email and now I'm back in action.

Thanks,

Mike


author: Jodi LeBlanc
body: Excellent, that is great to hear, thanks [@Mike Corso](/t5/user/viewprofilepage/user-id/1305900) :)


Tags: login
Is there any way to see selected lists from different boards in one?
Asked by ????? ?????:

I have a few boards for different projects. In each board I have "Today" list where Im drop cards, that I need to work today. Thing is, that I have to check every board to find out todays goals. It will be great somehow to mark one list at each board, and then see all marked lists from different boards in one.

"Please help me, Dear Doctor..."


Answers:
author: Marta Galofre de Alos
body: That's definitely a good workaround!

Also, I'd like to let you know that, while card syncing isn't a native feature of Trello, you can add a [link to the original card](http://help.trello.com/article/824-sharing-links-to-cards-and-boards) on the new card so that you can refer back to it easily. When you attach a link to a Trello card on another card, it will display a preview of that card and will show which board and list it belongs to.  

You can also click on the "Connect cards" link to make it a 2-way link so that both cards link to each other.  

Additionally, there are a few third-party Power-Ups that can help you keep cards in sync. You can read more about those here:  

[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Unito](https://info.trello.com/power-ups/unito)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)  

We recently launched an article on our blog where we explained how to connect boards together to achieve a more flexible workflow too: <https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>


author: Qasim
body: Hi [@????? ?????](/t5/user/viewprofilepage/user-id/1302882),

We have a great solution for you! With Unito you can sync the many different boards you are working on to create a 'master board.' It will give you a birds-eye view of all the projects you need to be on top of and sync the cards so you don't have to change each of them one by one.

I recommend taking a look at this resource we've created on Setting up a Master Board in Trello (link below).

How to Create a Master Board in Trello (Webinar / Tutorial):

<http://bit.ly/2OB4oIa>

I hope you find this useful, please reach out if you have any questions at all.

Best,

Unito


author: Alice
body: I'm afraid there isn't a way to set this up. You could assign to yourself the cards from your Today lists and then see them all together in the [Cards page](https://help.trello.com/article/819-viewing-all-of-your-cards).
does new version of 'custom fields' have check box to stop field showing on front of card?
Asked by Chris Freeman:

I have a number of custom fields and don't want most of them showing on front of card on board as card becomes too large. how do I stop them displaying? It seems this was an option in the old version of custom fields.

thanks


Answers:
author: Crystal Davis
body: Hi Chris,

Crystal from Trello Support here!

Based on usage data, the decision was made to always show the Custom Field on the front of the card. In other words, right now, you can't selectively show a Custom Field *only* on the back of the card.  

That said, we're collecting thoughts on this change, so we may revert that back and add that possibility---I'm going to pass your message on to the rest of our team, to track that, and we'll keep this in mind!
Get list of projects and sort alphabetically
Asked by Daniel Delgado:

Hi - any way to sort cards alphabetically?


Answers:
author: Alice
body: Trello allows you to sort cards only by creation date, but if you're a Chrome user, [Ultimello](https://chrome.google.com/webstore/detail/ultimello-the-features-pa/hahbfgjfimnmogoinnenhheepfcphnmm) is a great extension that allows you to do tons of stuff like sorting lists by due date, title, votes, labels, last activity date, create date, and so on.
Attachment not coming with Outlook Add-On
Asked by Ian Stewart:

Setup the Outlook 365 Add-In to create new cards in Trello from emails. When the card is created, it doesn't pull the attachment with it - the size is under 10 MB. Does anyone know why this isn't happening and some potential workarounds?

Appreciate any help I can get.


Answers:
author: Beyond Bespoke Australasia
body: Hello,

I'm also curious if the outlook addin allows attachments to be saved with the new card generated from outlook?

All the emails that have attachments that are saved in trello do not have an attachment. Is this a bug or isn';t this funtionality available?

We're using a Microsoft online exchange 365 account.

I look forward to a solution....

Thanks,

Tomo


author: Marta Galofre de Alos
body: Hi Ian,

Thanks for your message.

Can you please reach out to us at trello.com/contact so we can further troubleshoot this with you? We might need to check in on that with Microsoft's team, and it's better if we're all on the same feed.

Thanks so much!


author: Timothy
body: I had the same problem but have just upgraded Outlook for Mac to Version 16.44 and the attachments now go across into the Trello card.


author: Ajeet_Pathak
body: Team Trello

Me too facing the same Problem. The attachments from outlook doesnt gets copied to trello cards....

Few days back i was able to to do so, at that time a check box used to show that we need to attach the attachments or not..by tick over it.

Please help..


author: Martin Villemure
body: It should be so simple to do as it already exists for IOS. When using the Outlook App on IOS (Iphone in my case), when we Add a Card to Trello, after Due Date there is a final checkbox "Include email attachments".

Why won't you add this checkbox in Outlook 365 add-in???


author: Uli Steinle
body: Hi,

any update on this? Attachements are not working with my O365 accounts neither.

Thanks


Tags: attachment

issue

ms-outlook
Trello gmail extension
Asked by TJ Delgado:

Is it possible to link the gmail specific link when I add to my Trello? I would like to archive the email once I've added it to my Trello, but I don't want to have to search for it when I'm in Trello. It would be great if I could just click on the link.

I did search before posting this, and it seems it went away last year? I am re-asking this though as the problem was solved and does not appear to be updated with any answers.

Thanks!


Answers:
author: TJ Delgado
body: Yes! Definitely! Thank you so much.

comments: author: acoven
body: TJ, that feature is available In the free Gmail-to-Trello Extension on the Google Chrome Store.


author: Crystal Davis
body: Hi TJ,

Crystal from Trello Support here!

Right now that isn't a feature available within Trello but I will be sure to let the team know that it's something you'd like to see! We appreciate you taking the time to let us know.  
?


Tags: gmail
Why can't open and download the picture in card?
Asked by Galina Rykova:

I've had this problem already one week. Today I knew that my friend has the same.

Pictures isn't open and i can't download them. I use Trello App and Coogle Chrome in notebook.


Answers:
author: Matthew N
body: Hey Galina

Perhaps are you accessing Trello from Russia?

comments: author: Galina Rykova
body: Hey Matthew

Yes, you're right.


author: Matthew N
body: It's not Trello, it's Russia! Russia has blocked a LOT of Amazon web IPs, which is where images for Trello are housed. <https://arstechnica.com/information-technology/2018/04/in-effort-to-shut-down-telegram-russia-blocks-amazon-google-network-addresses/>


author: Galina Rykova
body: Ahhh, we are living in the strange and interesting country ))) Thanks.
How to plan a card on different days for different members in Planyway power-up?
Asked by Laurence:

We are using Trello to manage our projects and jobs (graphic design agency). Most of the time, multiple members are working on the same project.

I just installed the planyway power-up so we can see who is working (or will be working) on what projects on what day of the week.

I'm using the team timeline to manage everything and have a good overview. But if I drag a card onto the timeline of someone, automatically it also appears on the timeline of the second member of the card on that same day.

Most of the time, both people don't work on the same project on the same day. So I want to know how I can drag cards on different days of different members.

I hope someone can help me out. Thanks in advance!


Answers:
author: Marta Galofre de Alos
body: Hi Laurence,

Marta here, from Trello Support.

Would you mind reaching out to us at trello.com/contact so we can take a closer look? If you feel comfortable with it, please grant us access to your account for the purpose of investigation.

Thanks so much!


Tags: planyway
Problem to log in Trello with my account
Asked by Emmanuelle Hommet:

Hello  
I need help.  
I cannot log in Trello anymore.

I have this message of error :  

"This account seems to be an google account without password.  
Please log in through google"  

But my account is hotmail.fr (windows). I cannot log in through google ...  

I tried to change computer and browser but I have the same error everywhere.  

Please help me :-)


Answers:
author: Mitzi S?gaard
body: Hi i problems loggin to Trello? I can?t even reset my password?

Hmm... Vi har problemer med at logge dig ind. {#toc-hId--1265776557}
--------------------------------------------------------------------

Hovsa! Din indtastede e-mailadresse kan ikke bruges til at logge ind her. Pr?v at logge ind fra id.atlassian.com, eller kontroll?r din e-mailadresse med din organisations administrator.


author: Emmanuelle Hommet
body: :-) It is solved.

Trello support had blocked my adress by mistake.

that is why I did not received the mail to change my password.

You had right. Once I was able to change it, it solved the issue.

Thank you for your help.It has helped me feel supported and not to panic.

comments: author: Devon Henderson
body: I'm so happy you got it worked out! Please don't hesitate to ask if you have any other questions :)


author: Devon Henderson
body: Hi Emmanuelle!

Please try and reset your Trello password and see if that helps. Also, check your email to see if you have one from Trello discussing this password reset. A few folks are having this issue and resetting your password should do the trick.

Please let me know if that doesn't help!

comments: author: Emmanuelle Hommet
body: Thank you Devon

I have tried.

I added the Trello adress to my contact, asked for a new password online and checked in my inbox and spam but I no email ...


author: Eric
body: I am having the same problem!!

comments: author: Ugochi Ezeokeke
body: How can I log into my trello account from my trello app, am not sure if I used any password for the account


Tags: login
Cannot connect on Confluence DC node
Asked by Norman Obry:

Hi community,

this is my 1st post as we have decided to implement Confluence DC in our premises.

following the online doc, we have copied the install and shared home dir on the the 2nd node but in order to perform tests as per the doc; I'm astonished that I cannot connect on just one node using http:\\\\hostnameFQDN:8090: I can see the homepage but login seem impossible, it loops on entering login/pwd whereas login in using the loadbalancer remains possible.


Answers:
author: Vero Rivas
body: Hi [@Norman Obry](/t5/user/viewprofilepage/user-id/4262129)

Surely you have seen these posts, they can still help you

<https://confluence.atlassian.com/doc/clustering-with-confluence-data-center-790795847.html>

<https://confluence.atlassian.com/doc/installing-confluence-data-center-203603.html>

<https://community.atlassian.com/t5/Data-Center-questions/Is-there-a-way-to-login-to-a-specific-node/qaq-p/1317254>

Cheers

comments: author: Norman Obry
body: Hi Vero, thanks!

I know for sure the 1st 2 links as a work basis.

The 3rd doesn't really answer to the issue:

I can access both nodes login page without the loadbalancer, directly with the hostname:port.

I cannot login to these pages. Once i login, I'm looping back to the login page without error message.

Through the loadbalancer I can log in normally.

Is this, a normal behaviour , once clusterized?


Tags: connection

data-center

hostname
Page approval macro
Asked by B_ Hoekstra:

Since an update in 2020 the page approval macro only shows 100 entries.  
In our situation we need more.  
The macro is also showing approved pages.  
This results in an overview not going any further than the letter C for non-approved and Approved pages

Best Regards,

Bauke Hoekstra


Answers:
author: marc -Collabello--Phase Locked-
body: Hello [@B_ Hoekstra](/t5/user/viewprofilepage/user-id/4088935) , my impression is that the page approval macro is not available for Confluence Cloud (checking on the tags to this question).

comments: author: B_ Hoekstra
body: Hello Marc,

I will have a look at the tags. It's very hard to get the proper information about this subject.

Thank you for your reply, I will check and try to find

Best regards


author: B_ Hoekstra
body: Hello Marc,

I can't find anything. However I did install an update of the macro today, but stille getting the same results.

Is there anyway to get in contact with the person who made this macro?

Best regards,

Bauke


author: marc -Collabello--Phase Locked-
body: Yes, have a look here: [https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?hosting=datacenter\&tab=support](https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?hosting=datacenter&tab=support)


Tags: cloud

confluence-cloud

macro

page-approval
How can one embed a Jira Sprint Report within a Confluence Retrospective page?
Asked by Steven McDowall:

The stakeholders for our project have access to Confluence, but not Jira. However, I want to embed the Sprint Report after each sprint into the Confluence retrospective page so it's visible. I am sure this is possible (I seem to remember seeing it done) but can't for the life of me figure out how to do it. Maybe it's a manual method I am missing?

I know the Sprint Report can link to a confluence page, but that's the wrong way -- I want the confluence page to show the Sprint Report. :)

Thanks!

/Steve


Answers:
author: Jordan Richter
body: I have the same question as [@Steven McDowall](/t5/user/viewprofilepage/user-id/4240273)


author: Fabian Lim
body: Hi [@Steven McDowall](/t5/user/viewprofilepage/user-id/4240273)

In order to have the reports in confluence you need the macros, but these reports are not even available in the jira dashboards.

You will have to look in the marketplace for options, but the fact that some users don't have access to jira may cause done issues.

Regards


Tags: cloud

confluence-cloud

jira

jira-cloud