youngmon/atlassian-qna huggingface dataset:
Enhanced Custom Fields
Asked by Jay Roebuck:

I will try my luck here since I cannot seem to get a response from support.

I am wanting to design a custom card template by adding my own fields. We are using the Custom Fields add-on but the "text" box option is only 1/3 column width. I would like that box to be as wide as the "description" field at the top of the card. See the image below for clarification. I would like the Blue box the be as wide as the green box.

Thanks for any help! :)

![trello.PNG](/t5/image/serverpage/image-id/155746i68AD25253DB204E7/image-size/large?v=v2&px=999 "trello.PNG")


Answers:
author: David Bakkers
body: Hello [@Jay Roebuck](/t5/user/viewprofilepage/user-id/4513748)

It is possible to do, but can only be done by altering the CSS of the web page on the browser side using a browser extension such as [Pro for Trello](https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc).

It is achieved by altering the CCS styles for the part of the page responsible for holding the buttons. By default, that object is a grid that is 3 columns wide. By making it only 1 column wide and also making the column it's within wider and the card itself much wider, the custom fields also become much wider, as per this example:

![Trello board with custom CSS.png](https://community.atlassian.com/t5/image/serverpage/image-id/155790i505647142B224EAE/image-size/large?v=v2&px=999 "Trello board with custom CSS.png")

Here is the CSS modification that is 'injected' by Pro for Trello that causes that web page to be displayed that way:
> .window {  
> width: 90%;  
> }  
> .window-main-col {  
> width: 75%;  
> }  
> .window-sidebar {  
> width: 15%;  
> }  
> .custom-field-detail-badges-grid {  
> **grid-template-columns: repeat(2, minmax(0, 1fr))** ;  
> }

You will see the card uses 90% of the page, the central column uses 75% of the card, and the **grid** that contains the custom fields is only 1 column wide.

++Note.++ This alteration makes *all the custom fields* wider, not just one, and every person who uses that board will need that browser extension installed and the CSS added to see the same view of the cards.

This method of re-configuring the size and layout of the cards is useful for boards with many custom fields that require lots of data input, and the default view is too cramped to be productive.

Here is another example of a board that uses a 2 column grid for the custom fields:

![Trello board with custom CSS #2.png](https://community.atlassian.com/t5/image/serverpage/image-id/155793iC69E0EA6A566281D/image-size/large?v=v2&px=999 "Trello board with custom CSS #2.png")


author: Michael Pryor
body: I don't know of any way to do this with the Custom Fields powerup.


Tags: custom-field
Why aren't my attachment videos able to be previewed?
Asked by Mike:

On my board I have several cards that have videos attached. I've always been able to tap on that attachment in the card and see a preview of the video. But now I can't. Instead, an image of a play button with a line through it appears on screen when trying to preview some of these attached videos. The video can be saved and then watched but it can't be previewed like I've always been able to do. Is there a reason for this?


Answers:
author: Michael Pryor
body: Can you contact <https://trello.com/contact> Support via that link and give permission to "impersonate" your account (it's a checkbox) and tell them Seb wanted to see your account?

comments: author: Jane Counsel
body: I have the same problem - can someone please provide advice on how to fix this?


author: Mike
body: They had me update my OS so that safari can be updated. Safari 15 seemed to fix this problem for me.
Copying board with comments
Asked by Laurie Bellino:

Hello.

I create boards based on projects each month. If a project is not finished within the Month, let's say July and I want to carry the project over into August, I typically will copy the board and everything seems to copy over that I can see, but the comments on the cards. How would a copy a board to keep the comments that go along with it on each of the cards within that board? Otherwise currently, I have to write down all the comments and and then retype them it into the new board/cards which is very tedious. Thanks in advance for the help.


Answers:
author: Andrea Crawford
body: Hi Laurie,

This [Trello help article](https://help.trello.com/article/802-copying-cards-lists-or-boards) has a solution that may work for you. The recommendation is to copy individual lists, then move those lists to the new board. This will retain comments. Good luck!

comments: author: Laurie Bellino
body: I tried that and it doesn't seem to work, but create a new list on the same board I want copied. But I did see if I open the card itself, I can copy the list as you suggest. But then I have to delete my card that was already copied that didn't show the comments, which seems like an added step when everything should have been copied with the board itself. Thanks for the input.


author: Andrea Crawford
body: I think you'd have to do something like:   
- Create a new blank board

- Go to the board you want to make a copy of

- Copy the first list, then move it to the blank board

- Copy the second list, then move it to the blank board

- etc.

I do not know if this is the most efficient way to achieve what you're after and it would certainly be tedious if you have many lists that need to be copied and moved, but I think this workflow should retain all the cards and comments.


author: Laurie Bellino
body: I'll have to give this a try. Thanks for your help, Andrea!
Can we hide weekends in Timeline? If not, make this happen Trello, along with adding colour to cards
Asked by Adam:

Colour needs to be added to cards so if it can happen please comment below.

Also a hide weekends function would be great.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Adam](/t5/user/viewprofilepage/user-id/4513259) ?

Welcome to the Community! These are great feature requests and aren't currently available. To get these requests to the right people I'd recommend reading Trello's guide on how to submit a feature request here \>\> <https://help.trello.com/article/724-submitting-feature-requests-for-trello>

Good luck in your quest! I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
Butler variable for "Email for this card"
Asked by Redcat:

Hello Trello Community,   

I got a butler rule to trigger an email to be sent when a specific checklist item is checked.  

when checklist "email the client" is completed in a card by anyone,  
send an email notification to "{{%CLIENT E-MAIL}}"  
with subject "XYZ for {{%ACCOUNT NAME}} ABC"  
and message "Hey {{%CLIENT NAME}},  
Body---  
Signature.  

I want to add the "Email for this card" as another recipient, so when the client reply back, the reply will be added to the card as a comment.  

Is this possible?  


Answers:
author: milynnus
body: [@Redcat](/t5/user/viewprofilepage/user-id/4474950)

The "email to this card" or card email attribute is not available as a Trello variable. It can be got by other means for automation. I have not tried to have more than one email addressee when using the email action.   

I believe Sendboard and BenkoBoard have threaded email as comments.   
I have some success with Contalist and bcc mail to board + board automation on "Your card reference : {cardid}" on the email.

Update:

The new report automation allows for more than one email address but there are send as separate emails and not as cc or bcc. Which means that your customer cannot reply and have that email returned to the card. They will have to add the "email to card" email.


Tags: butler

variable
Email report - no cards showing
Asked by Williams:

Hi Community,

I want to use the new 'Email Report' functionality and using the interface I created the following request:

![Trello1.png](/t5/image/serverpage/image-id/155671i8AE5A9E521213683/image-size/large?v=v2&px=999 "Trello1.png")

If I hit the 'Run' button, I get an email but no cards listed.

I tried to use different filtering options, have a single filter. I never get cards in the email.

![Trello2.png](/t5/image/serverpage/image-id/155672iC399BDF662B6775D/image-size/large?v=v2&px=999 "Trello2.png")  
The only way I get cards is by using one of the default email reports template, which I am not interested in.  

Also note that I do not want to use an Add on, just get the Email reports to work.

Thank you


Answers:
author: milynnus
body: [@Williams](/t5/user/viewprofilepage/user-id/4512619)

The action ask you to create a report variable. Give it a name and add {$variable name} to the body of the email.

comments: author: Williams
body: Ok, my bad, that makes more sense now!


Tags: email

report
Are Trello consultant exist?
Asked by alfa mengko:

We would like to go deeper into Trello, it will be great to have a dedicated person as a consultant \& trainer for it. Location Bali - Indonesia.


Answers:
author: Robin Warren _Blue Cat Reports_
body: Simpla based in New Zealand are excellent <https://www.simplaworkflows.com/> :)


author: Nic Brough -Adaptavist-
body: I would recommend getting in touch with an Atlassian partner - see <https://partnerdirectory.atlassian.com> for help finding one that suits you best.


author: milynnus
body: [@alfa mengko](/t5/user/viewprofilepage/user-id/4512364)

Not Bali but close....Singapore. See my profile
how do I close an account
Asked by Cathryn LeCorre:

I have multiple accounts and would like to close one. How do I do that?


Answers:
author: Hannah Humbert - Simpla Workflows
body: You can do that via <https://id.atlassian.com/manage-profile/account-preferences>![Screenshot 2021-08-12 161106.png](https://community.atlassian.com/t5/image/serverpage/image-id/155668i306078D6B1467BA5/image-size/large?v=v2&px=999 "Screenshot 2021-08-12 161106.png")
Mudar nome na conta Trello
Asked by Gabriel Schmitz:

Boa tarde, tudo bem? Gostaria de ajuda para alterar meu nome na minha conta pois, as inicias do meu nome e sobrenome est?o com letra min?scula e n?o gosto assim. ? poss?vel para alterar para letra ma?uscula?


Answers:
author: Vero Rivas
body: Hi [@Gabriel Schmitz](/t5/user/viewprofilepage/user-id/4511881)

You can change the username by going to <https://trello.com/your/account> and clicking on Change name, Initials or Bio.

Also, look at this post:

<https://help.trello.com/article/728-changing-your-username>

Regards

comments: author: Gabriel Schmitz
body: Certo, agrade?o demais a ajuda. Vou tentar fazer isso agora. Muito obrigado mesmo.
Cannot log into Trello on iPhone
Asked by Benjamin:

I've tried creating new accounts, resetting my password, and checking my phone's settings to see if anything is interfering with the app. I checked the problems it says it is having; yet, it will not open. Please advise.

![image.png](/t5/image/serverpage/image-id/155617i33EDA51F54202EAD/image-dimensions/277x599?v=v2 "image.png")


Answers:
author: Michael Pryor
body: Related issues: <https://community.atlassian.com/t5/Jira-Software-questions/We-couldn-t-log-you-in/qaq-p/1525300> (says to clear all cookies/cache data for all atlassian sites - not just trello but all atlassian.com domains)

Some other threads with related info:

<https://community.atlassian.com/t5/Confluence-questions/quot-We-couldn-t-log-you-in-quot/qaq-p/1671277> (it's possible account is marked as spam? or browser issues even on mobile)

Some of those posts are from today, so there could be an issue server side that I'm not aware of also.


author: Nic Brough -Adaptavist-
body: I'm afraid that's something to do with the software on your 'phone. It's working fine for the people near me who use Atlassian on the their iphones

comments: author: Benjamin
body: I borrowed a friend's iPhone and the app is still not working. Although this could be a problem from the software on their phone as well.
Doc previews no longer showing--just automatically download
Asked by Justin Quinn:

This only recently started happening on desktop. I can still see previews of PDFs and images, but when I go to preview a Word Doc, it just automatically updates. This is frustrating because I need to preview different versions of docs to make sure I'm uploading the correct one. Anyone else experiencing this issue? It's been happening for the last month or so.


Answers:
author: Julie Herczeg
body: I have just noticed this happening too with word documents. They automatically download now when normally you can preview it first, then select to download if you wish. Very frustrating.

Would love a reason/answer from Atlassian/Trello as to why.

comments: author: Jina Kim
body: Very frustrating. I normally attach pdfs and was able to preview them. Now they automatically download and I have to open the actual file to view it. Wonder if there is a way to turn off the function.


author: Adam Cao
body: Hi [@Justin quinn](/t5/user/viewprofilepage/user-id/4511290) and [@Julie Herczeg](/t5/user/viewprofilepage/user-id/4514256), I just released a Trello Power-Up that re-enables previewing of Word, Excel, and Powerpoint documents: <https://trello.com/power-ups/61bd1b71e0984756b13f7696>

comments: author: Rebecca L
body: I'm having the same problem now in August 2023. Is there a new update?
trello REST API: getting 401 (unauthorized) when downloading attachment
Asked by SergiyStoyan:

Hi,

My app had worked well though the trello API until yesterday. The same client could read cards and download attachments. Now it only can read cards but when trying to download attachments, it gets 401 response. The app uses the user token for authentication. When downloading, it uses the same cookie scope obtained from the previous API REST requests and it had worked before yesterday. Nothing was changed in the app! I've updated the user token - to no success.

Can anybody suggest what happens there? How attachments can be downloaded though the API?

Thank you!


Answers:
author: SergiyStoyan
body: Thank you for the right direction!

That page is actually obsolete and forwards to an update: [Update: Authenticated Access to S3 - Trello / Trello Announcements - The Atlassian Developer Community](https://community.developer.atlassian.com/t/update-authenticated-access-to-s3/43681)

They still advise there that does not work anymore:

If you are using the files directly in your application as a single user, you can add in an API key and token to the request to the `/download/` URL.

And what works for me right now:

Making a GET request with the key and token in the `Authorization` header will return the hosted file.

For instance, here is how you'd make the request with `curl` for an attachment with the ID `5edfd184387b678655b58348` and the attachment file named `my_image.png`:

    curl -H "Authorization: OAuth oauth_consumer_key=\"{{key}}\", oauth_token=\"{{token}}\"" https://api.trello.


author: Michael Pryor
body: Have you seen this:

<https://community.developer.atlassian.com/t/authenticated-access-to-s3/40647>
How do you edit an automatic checklist?
Asked by ahauble:

Hello Community! I am trying to figure out if their is a way to edit an automatic checklist after it has already been created and set up as a rule? We have a checklist currently that automatically appears when we move the card to a particular column (due to a rule that was created), but I am wanting to add an item to the checklist and am looking for the best way to do so. I appreciate your help in advance!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Is the automation copying a checklist, or is it creating it from scratch? If it's copying a checklist from another card, it would just be a matter of editing the checklist from the origin card. If the Butler automation is creating it from scratch, you would just need to edit the rule, remove the action around creating a checklist, and re-add it with the new information.
Is it possible to copy a link to all member's cards into a separate card?
Asked by Brian Gross:

Because we are tracking hundreds of projects, there's no great overview to see how many projects each member has at any one time.

It would be great if there was an automated rule or button to collect all those projects into a checklist or as links on cards for each member, so we could quickly see those in a separate list, rather than having too filter by member or use the timeline view and scroll back and forth.

Did some searching already but no luck, hoping someone else might have seen a rule like this elsewhere? Also could try setting up on my own, but working with variables is not my strong suit.

Thanks!


Answers:
author: Michael Pryor
body: I think this can help your use case:

<https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards>

comments: author: Brian Gross
body: Wow, this is brilliant -- thanks for sharing!


author: Nathan Welch
body: Hi Brian!  

The [Workspace Table View](https://help.trello.com/article/1235-workspace-table-view) may be able to help with this somewhat. You should be able to filter the table down to the relevant cards a member is assigned across multiple boards. You can also then copy the URL of that page for future use. This won't generate a checklist/list of their tasks, but may help give you a better view of what people are working on at any given time.

Thanks for using Trello!


author: Brian Gross
body: We do have Unito too -- will try that out. Thank you for the suggestions and quick replies!

comments: author: Hannah Humbert - Simpla Workflows
body: [@Brian Gross](/t5/user/viewprofilepage/user-id/4199358) great! Unito could definitely help you build an overview dashboard. I've helped build very similar workflows in the past using Unito. There are lots of ways you could design the overview board, so if you need a hand, let me know!


author: Hannah Humbert - Simpla Workflows
body: To add on from the solutions provided above, you could also go to <https://trello.com/{username}/cards> and swap out the user name with your team member's username. This will show all their assigned cards and activity, and you can sort by due date to see what's overdue, what's due this week, etc. You can also access other member's cards view via "members" in your workspace setting.

Another option is to use something like [Unito's board sync](https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito) to consolidate all cards into an overview board. You could create a list for each member and sync their cards into their respective list. This will enable a full 2-way sync.

Unito is paid, so if you want to create an overview board but want a free option, you could sort of hack a sync by using Butler and creating linked cards to enable cascading actions (e.g. when a member completes a card on their board, archive the card on the overview board).

Happy to provide more detail on any of the above of you need ?


Tags: butler
Abrir documentos no Browser
Asked by Ana Paula:

Ol? pessoal, n?o consigo abrir o doc em anexo no browser s? baixando.  
Tem como abrir direto no Brows?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Ol? [@Ana Paula](/t5/user/viewprofilepage/user-id/4511158) ?

Bem-vindo ? comunidade! Infelizmente, todos os documentos anexados aos cart?es Trello s?o baixados automaticamente, em vez de serem abertos no navegador. As imagens s?o a ?nica coisa que mostra uma pr?via antes de fazer o download para a sua ?rea de trabalho.

Espero que isso ajude, mas se voc? tiver qualquer outra d?vida, pergunte-me ?

Tudo de bom,

Laura
I can not log in to Trello on my iphone 7+ . Please help me how I can fix ?
Asked by trandat1610:

![photo_2021-08-11_13-20-41.jpg](/t5/image/serverpage/image-id/155536i5B91C5EF6EA608F1/image-size/large?v=v2&px=999 "photo_2021-08-11_13-20-41.jpg")


Answers:
author: Nathan Smith
body: Hey!

It's Nathan here from the Trello Support Team!

It looks like Safari on your phone could be set to block Cookies which is likely what's causing this issue, can you have a go at following these steps to stop your phone blocking Cookies:

1. Open **Settings**
2. Scroll down and tap on **Safari**
3. Under **Privacy and Security** make sure **Block All Cookies** is turned **Off**

Once you've done this close the Trello app and reopen it and you should be able to sign in without any issues!
Custom fields and PDF attachments
Asked by Wladislaw Huber:

Hi Community,

is it anyhow possible to catch information?s via Butler (automation) out of an attached PDF file which was send via Mail to the board and filled automatically custom fields?

Thanks in advance


Answers:
author: Wladislaw Huber
body: Thanks David I will try it out. Didnt hear before of Docparser...

comments: author: David Bakkers
body: No problem.

If you found the original answer satisfactory, please mark it as correct, so that the next person searching on the topic will know the same.


author: David Bakkers
body: Hello [@Wladislaw Huber](/t5/user/viewprofilepage/user-id/3569604)

PDFs are complex, structured documents and Butler has no native ability to parse them to extract data.

You will need a third party product like [Zapie](https://zapier.com/)r, then use an extension like [Docparser](https://zapier.com/apps/docparser/integrations/trello) to extract the data from the PDF and send it through to Trello.


Tags: automation
Jira Issue Filter Display
Asked by Matt Ferreri:

In Confluence, leveraging the 'Insert Jira/Issue Filter' macro, under the display options it has a selection titled "log entries". Where within the Jira tasks is that pointing to?   

I've added info under the 'work log' fields in the jira tasks and when I pull the display, it is empty.   

Any tips?

![Screenshot 2022-10-17 101956.png](https://community.atlassian.com/t5/image/serverpage/image-id/221165i7CF3255B0AAC31BE/image-size/large?v=v2&px=999 "Screenshot 2022-10-17 101956.png")


Answers:
author: Brant Schroeder
body: [@Matt Ferreri](/t5/user/viewprofilepage/user-id/5055975) Welcome to the Atlassian community

Can you change and make sure that is not a custom field?

comments: author: Matt Ferreri
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) My admins have told me this is not a custom field. We are working to try and find out where it is pointing to since it was one of the default column options.


author: Brant Schroeder
body: [@Matt Ferreri](/t5/user/viewprofilepage/user-id/5055975) Do you have an apps installed?


Tags: confluence-server

jira

server
Viewing and Editing Incident Reports
Asked by Theodore Price:

How can I view and edit incident reports


Answers:
author: Srinatha T
body: Hi [@Theodore Price](/t5/user/viewprofilepage/user-id/5055855) ,

Welcome to Atlassian community.

We have some sample templates to create incident reports. In case you are looking for that. Go through the below link :

* [Incident-communication](https://www.atlassian.com/software/confluence/templates/incident-communication)

I hope that answers your query?

Have a good day!

Thanks,

Srinath T


author: G subramanyam
body: Hi [@Theodore Price](/t5/user/viewprofilepage/user-id/5055855) welcome to the Atlassian community.

I'm sure you have selected the correct tag for this post! If yes, then on any page in the Confluence tool, **click on edit** button in the menu header and make notes. When completed **click on "publish"**.

Now, you can view the entire table or notes or report links you inserted as part of your use case.


Tags: cloud

confluence-cloud
How do I receive emoji reaction events from a webhook?
Asked by V&G DEV:

Don't emoji reaction webhook events exist?


Answers:
author: Brant Schroeder
body: [@V\&G DEV](/t5/user/viewprofilepage/user-id/5040268) Welcome to the Atlassian community

Could you please provide more details about what you are trying to do?


Tags: cloud

confluence-cloud