youngmon/atlassian-qna huggingface dataset:
RDS/Citrix - Companion App - Office Documents
Asked by turo:

hi all,

we run Confluence 6.15.7, have deactivated usage of companion app because it's not working in citrix environments and have instead activated Edit in Office function.

We understand Atlassian's statement (<https://confluence.atlassian.com/doc/administering-the-atlassian-companion-app-958456281.html>) that Edit in Office is only temporarily available and will disappear with release 7 ... right?

What is the mid-/longterm strategy for customers running citrix/RDS? Will Atlassian make the companion app Citrix compatible, if yes, with which release?

thanks for feedback, Roland


Answers:
author: Shannon S
body: Hello Turo,

Thank you for contacting us. Your understanding is correct, this workaround is only available until you upgrade to Confluence 7.0.X.

We have two bugs below that Citrix users tend to run into:

* [CONFSERVER-56302](https://jira.atlassian.com/browse/CONFSERVER-56302) *Atlassian Companion app does not work with session-based virtual desktops or virtual app streaming*
* [CONFCLOUD-56557](https://jira.atlassian.com/browse/CONFCLOUD-56557) *Edit the document using Atlassian Companion is not working on terminal server with multiple desktop session*

Please feel free to click **This affects my team** on the one that applies to you.

As far as if there is a longterm strategy for Citrix/RDS users, I would recommend using this thread as an opportunity to speak up about it:

* [Atlassian Companion App - talk to us about your experience!](https://community.atlassian.com/t5/Confluence-discussions/Atlassian-Companion-App-talk-to-us-about-your-experience/m-p/1169998#M5658)

You can send an email to Maksia at [mappleton@atlassian.com](mailto:mappleton@atlassian.com) and from there, you'll be able to arrange a session and talk about your requirements for the Companion app.

I hope that helps! Do let me know if you have any questions about this.

Regards,

Shannon


Tags: confluence-server

server
New page editing experience; how can I make single column sections?
Asked by Derek Pietz:

In the old editing experience you could, using layouts, create sections that were just one column wide. I can't seem to find how to do this any more. Multi columns don't work for me. I need the single columns. It keeps things nice and tidy and makes pages well organized and flow great. Please tell me how to do this. And please tell me you did not eliminate single columns.


Answers:
author: DPKJ
body: [@Derek Pietz](/t5/user/viewprofilepage/user-id/3003492)Yes that is not possible.

As a workaround I am not adding section at all, just using plain canvas and creating sections just by adding headings. I also tried adding Divider, but that look a bit odd.


Tags: cloud

confluence-cloud
When using the Create from Template Macro with a Template Title, the new page shows a blank title
Asked by Matt L:

I have created a Create from Template Macro that utilizing the Template title. However, each time I use this macro the title of the new page is still blank. This seems to be a bug.

Here is my macro

![2019-09-12_15-26-16.jpg](/t5/image/serverpage/image-id/66070i80C97E57B0C89C15/image-size/large?v=v2&px=999 "2019-09-12_15-26-16.jpg")

Here is the page it creates without a title![2019-09-12_15-27-37.jpg](/t5/image/serverpage/image-id/66071iD47B14C047F9AFB9/image-size/large?v=v2&px=999 "2019-09-12_15-27-37.jpg")


Answers:
author: Shannon S
body: Hello Matt,

Thank you for contacting us about this! It looks like you are running into this bug:

* [CONFCLOUD-67305](https://jira.atlassian.com/browse/CONFCLOUD-67305) *Title set on Create From Template macro doesn't work*

There is no workaround at this time. Please click **This affects my team** and you will automatically be added to the list of watchers and receive a notification when the issue is resolved or if there is a workaround available.

Thank you for your understanding!

Regards,

Shannon


Tags: cloud

confluence-cloud
When attaching a document I am not getting the choice to show as a link or thumbnail
Asked by Matt L:

When I attach a document it does not offer me the choice to show as a link or thumbnail or the ability to resize.

This is what I see

![2019-09-12_15-35-43.jpg](/t5/image/serverpage/image-id/66072i3A00E77DDB4F54DF/image-size/large?v=v2&px=999 "2019-09-12_15-35-43.jpg")

However, I should see this

![2019-09-12_15-37-12.jpg](/t5/image/serverpage/image-id/66073i7278E3889F3D9CF4/image-size/large?v=v2&px=999 "2019-09-12_15-37-12.jpg")


Answers:
author: Davin Studer
body: Unfortunately, this is not supported in the new editor.

comments: author: Brooke
body: So sad :(


author: Matt L
body: [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) Thank you for the response. Can you explain what you mean by the new editor and how this is related to the Confluence Cloud? According to the documentation the Confluence Cloud allows for the option as shown in the second screen shot.

<https://confluence.atlassian.com/confcloud/display-files-and-images-724765104.html>


author: Davin Studer
body: Atlassian is in the process of deploying a new editor for Confluence Cloud. The old editor supports this, but as of right now the new editor does not. Right now, when you create a new page it is typically using the new editor depending on where you are in the roll-out schedule.


author: Matt L
body: That is unfortunate but thank you for the info.


Tags: cloud

confluence-cloud
Centering images in a table in the new editor
Asked by Brooke:

One of the challenges I am having with the new editor is if you paste an image within a table on a page using the new editor, the image is automatically left-justified and there seems to be no way to change it. The in-context image toolbar doesn't show up when the image is inside a table - it only shows up for images when they are outside a table. The only action that shows up in context is the ability to delete the image.

In the past, you could highlight an image and then use the toolbar at the top of the page to center the image as you would center text.

Is there a way to center an image inside a table that works with the new editor?

Screenshot example:

![Untitled.png](/t5/image/serverpage/image-id/66068i7F0D7083883EAFDA/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Brooke
body: In spite of my searching, I missed that this issue was already raised here: <https://community.atlassian.com/t5/Confluence-questions/Unable-to-resize-images-if-within-a-table-only-delete-New-Editor/qaq-p/1171538>

There is a feature request for this functionality, so please vote away! <https://jira.atlassian.com/browse/CONFCLOUD-65754>


author: Davin Studer
body: Unfortunatley, I've found no way to do this yet.


Tags: cloud

confluence-cloud
Where I can download vulnerable Confluence?
Asked by Adalfarus:

I want to build my own training laboratory where vulnerable confluence (CVE-2019-3396) will be used. Can you tell me where to download it?


Answers:
author: Mikael Sandberg
body: Hi [@Adalfarus](/t5/user/viewprofilepage/user-id/3557487)

Welcome to the Atlassian Community.

You can download old versions of Confluence from the [Confluence Server Download Archives](https://www.atlassian.com/software/confluence/download-archives).

comments: author: Adalfarus
body: Hi :)

But these old versions without a patch, right?


author: Adalfarus
body: BUMP.

As I understand all of those old Confluence are already fixed, yes?


author: Mikael Sandberg
body: No, old versions are not patched. You can see in the Security Advisory which versions are affected by it and what version you should upgrade to.


Tags: confluence-server

security

server
how to create editable form in confluence
Asked by John Crocker:

how to create editable form in confluence


Answers:
author: Kurt Klinner
body: [@John Crocker](/t5/user/viewprofilepage/user-id/3266018)

Hi John

welcome to the community forum

<https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-how-to-create-a-form-in-confluence>

provides some input on blueprints.

In addition there are a bunch of 3rd party apps available, see [https://marketplace.atlassian.com/search?product=confluence\&query=forms\&_ga=2.102217286.63708331.1568321751-2130411170.1567371942](https://marketplace.atlassian.com/search?product=confluence&query=forms&_ga=2.102217286.63708331.1568321751-2130411170.1567371942)

Cheers

Kurt


Tags: evaluator-resources
How to add a sequence number in confluence table
Asked by Peng Chen:

Hi

I'm looking to add a sequence number in confluence table, it works this way:

1. User sets manually a sequence number in one of the column, use 1 as step
2. If user changes a number in the column, it will change all the numbers that's larger than the number in that column by adding one

example:

* I have a table with 6 rows
* I have a sequence column
* In the sequence cell of each row, I put 1,2,3,4,5,6...
* If I change 5 to 2, then 2 becomes 3, 3 becomes 4, 4 becomes 5, 6 stay not changed
* If I add a row and fill sequence column as 4, then the previous 4 becomes 5, previous 5 becomes 6, previous 6 become 7

Is there a way to have this functionality? This could be useful to prioritize tasks.

Thanks!


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Peng Chen](/t5/user/viewprofilepage/user-id/3557212) ,

You should be looking at User Macro ([Writing User Macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html "Writing User Macros")), where you can create a script to read rows and columns from a given table and manipulate its values accordingly.

Kind regards,  
Rafael


author: Peng Chen
body: Thanks to both of you, I will look into it


author: Davin Studer
body: Functionality like this does not natively exist in Confluence. However, there are [apps in the marketplace](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=spreadsheet) that give you spreadsheet functionality for Confluence. You could do that with a spreadsheet formula. There are also a [couple apps](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=table%20formula) that work with native Confluence tables and formulas.
Using Confluence for Request Management
Asked by Rolondo Talbott:

Below are the basic requirements that are needed for request management for technical communications. Can Confluence accommodate something like this?

As an IT member, I want to submit a request for assistance in a communication matter so that my request is addressed in the quickest possible manner.

As a Communication manager, I want a form by which an IT member can submit a request for a communication need, answer a series of clarifying questions, indicate a level of priority and attach supporting documentation so that the request can be comprehensively evaluated.

As a Communication manager, I want requests to be approved by leadership so that I know that the request is valid and vetted.

As a Communication Manager, I want the progress and status of my work to be visible to all users and for requestors to be notified when their work traverses statuses so that, there is transparency in my work.


Answers:
author: Deepanshu Natani
body: As [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) has already suggested, Jira is the best tool for your needs.

Using any other tool like Confluence or Trello would be a stop gap arrangement for you.


author: Davin Studer
body: Jira is really the best tool for this, but you could do something like this with the [ConfiForms app](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview) for Confluence. We use the server version. There is a cloud version now.


Tags: cloud

confluence-cloud
Page Properties Macro
Asked by Tara_Caroline_Fowler:

I'm trying to use the Page Properties and Page Properties Report macro but I'm having issues.

The Page Property macro contains several Expand Macros within it but the report is only pulling the 1 line of the table within the Page Properties macro. The Expand macros have several hundred columns/rows within them.

Has any used the Expand macro within the Page Properties macro and is it working as intended OR does anyone have any suggestions on how to go about this a better way?


Answers:
author: Davin Studer
body: The page properties macro is meant to only have a two column or two row table. One row/column is the properties (must be a header column/row), the other row/column is values. So, really you can only have key/value pairs. Now, there is nothing stopping you from putting a tables into one of the values like this ....

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66039iC06A7B656C4BFE55/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66040i915D273C8A850073/image-size/large?v=v2&px=999 "image.png")

You could also use the expand macro inside the value side of a property. I've done that. However, I have also found issues where the expand only works on the first page of the report.


author: o.loktionov
body: I found out, it is not possible to put a table inside a cell of a table covered with "Page properties" macro.

As it is shown on the screenshot, mentioned in this question above:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66039iC06A7B656C4BFE55/image-size/large?v=1.0&px=999 "image.png")

### ++Is there a way which makes possible to make work nested tables using Confluence Cloud?++ {#toc-hId-1111378156}

Thank You

For the information, the version reads as follows:

Confluence Cloud {#toc-hId-1100875052}
--------------------------------------

### Confluence 1000.0.0-a8d8b137191 {#toc-hId-1791436526}


Tags: confluence-server

server
Is there a way to format an entire column in a table as a quote?
Asked by Jane Thompson:

I'd like to have one column in a table be formatted as a quote without manually clicking through each row in the column and hitting "command+option+9." Anyone know of a way to do this? Thanks!


Answers:
author: Davin Studer
body: You can select multiple cells by clicking and a cell and then dragging down to other cells.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66043i0B011DA5F4A23D7B/image-size/large?v=v2&px=999 "image.png")

With the multiple cells selected the simply change them to a quote,

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66044iE2BA04C22F4BE3C3/image-size/large?v=v2&px=999 "image.png")

They should now be formatted as quotes,

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66045iA8DEDCD915F4EB2C/image-size/large?v=v2&px=999 "image.png")

comments: author: Jane Thompson
body: Hi David,

Thanks for your reply! I was able to highlight multiple columns, but my paragraph dropdown menu looks different than yours (I only see options for headings rather than quotes, and I'm not able to scroll down to see a quote option).

![](https://files.slack.com/files-pri/TE1NZ1WP2-FN23DA2UT/image.png)

I was able to find the quote option using the macro drop down list as pictured below:

![](https://files.slack.com/files-pri/TE1NZ1WP2-FNFPFK8RL/image.png)

But when I click quote it is only formatting one of the cells, even though all of them are highlighted.

![](https://files.slack.com/files-pri/TE1NZ1WP2-FNDHJFGN9/image.png)

Is it possible this process could be slightly different on a mac vs a PC? (I am working on a mac). As a side note, I tried to use your method to format the entire column as Heading 4, but that still only formatted one of the cells, rather than all of the selected cells.

![](https://files.slack.com/files-pri/TE1NZ1WP2-FN23NJF8B/image.png)

I'm not certain what my issue is, and no worries if you aren't able to track it down but I thought I would ping this in case any one else was having similar troubles and has been able to solve it. Let me know if there's any additional information I can provide :)

Best,

\~jane


author: Davin Studer
body: The pictures did not come across.


author: Sam Mohyee
body: This bug is still an issue.  

Repro:  

- Make table

- Highlight multiple cells

- Format the cells (eg right-side alignment)

Only the first selected cell will format.
Security advisory for Confluence Server and Confluence Data Center
Asked by Kashif Pervaiz:

Hi,

I have a question about the recent advisory.

<https://confluence.atlassian.com/doc/confluence-security-advisory-2019-08-28-976161720.html>

If the maintenance period has expired, how can we protect ourselves from the vulnerability without renewing the license?


Answers:
author: Daniel Eads
body: Hi Kashif,

The advisory does contain mitigation steps if you're unable to upgrade:
>
> #### **Mitigation** {#toc-hId--708750659}
>
> If you are unable to upgrade Confluence immediately or are in the process of migrating to Confluence Cloud, then as a **temporary workaround** you can use the **`atlassian.confluence.export.word.max.embedded.images`** [system property](https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html) to set the maximum number of images to include in Word exports to zero. This will prevent images from being embedded in Word exports.

You'll want to read the full steps for applying this in the [Mitigation section of the advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-08-28-976161720.html#ConfluenceSecurityAdvisory-2019-08-28-Mitigation) as the exact steps depend on what operating system you're running on.

Depending on your Confluence version, you'll also want to view mitigation steps for two other security advisories released earlier this year:

* [March 2019 Confluence Server Advisory - WebDAV and Widget Connector vulnerabilities](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html)
* [April 2019 Confluence - Path traversal vulnerability - CVE-2019-3398](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-17-968660855.html "Confluence - Path traversal vulnerability - CVE-2019-3398")

As we continue to invest in security research, it may be worthwhile to evaluate renewing your support maintenance to get access to the latest bugfix releases. We've been lucky so far that security researchers have found easy-to-remediate items, but that's no guarantee that it will always be like this in the future.

Cheers,  
Daniel \| Atlassian Support


Tags: atl-confsec

confluence-server

cve-2019-3394

server
Is there a way to prevent the word doc import tool from sending a notification to watchers?
Asked by Andrew Overton:

I imported a word document to a page, and the word document had over 100 images. Confluence sent an email for every image that was uploaded to the page from the import. This resulted in about 100 email going to around 100 people. Is there a way to prevent confluence from sending more than one notification on the import?


Answers:
author: Shannon S
body: Hello Andrew,

Welcome to Atlassian Community. It's nice to meet you.

This particular problem has been reported by my colleague below:

* [CONFCLOUD-23336](https://jira.atlassian.com/browse/CONFCLOUD-23336) *Importing from Word document with images should not generate notifications for each images*

At this time, there's no workaround for this issue. Click **Vote for this issue** and you will automatically be added to the list of watchers so you can receive an update on this in the future.

Regards,  
Shannon


Tags: cloud

confluence-cloud
URL doesn't work after upgrade
Asked by Tim Dix:

Recently upgraded Confluence to 6.15.8 however the I don't seem to be able to hit the site using the base URL, can you confirm if there is anything that needs to be changed?


Answers:
author: Kurt Klinner
body: [@Tim Dix](/t5/user/viewprofilepage/user-id/3531137)

Hi Tim

any issues throughout the update?

What das the error logs show after you started your instance / try to access confluence?

Cheers

Kurt

comments: author: Tim Dix
body: Hi Kurt,

Update seemed to go through okay, no errors from what I remember. When trying to access Confluence by the URL it just says that the website can't be reached, however access via IP is fine.

Thanks


author: Kurt Klinner
body: [@Tim Dix](/t5/user/viewprofilepage/user-id/3531137)

Hi Tim

can you by chance have a look to the log file and check which url is configured for confluence within the admin ui.

Cheers

Kurt


author: Tim Dix
body: Hi Kurt,

Do you mean the base URL? That is set correctly.

What log file shall I look at? Excuse the ignorance.

Thanks


author: Kurt Klinner
body: [@Tim Dix](/t5/user/viewprofilepage/user-id/3531137)

Hi Tim

no worries catalina.out or atlassian-confluence.log

<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html> provides some input on where to find them

Cheers

Kurt


author: Tim Dix
body: Hi Kurt,

Thanks for that, the log file is 10MB so a lot to comb through, any suggestions on what I can search for? I have seen the below as an error if that's any use.

Caused by: java.io.IOException: Cannot run program "/bin/bash": CreateProcess error=2, The system cannot find the file specified

Thanks


author: Kurt Klinner
body: [@Tim Dix](/t5/user/viewprofilepage/user-id/3531137)

Never seen that error before, one option would be to ask the atlassian support, they will request a support.zip or the mentioned logfiles from you

In addition you could also provide the log file here so that it can be reviewed.

Cheers

Kurt


author: Tim Dix
body: Sorry for the slow response. When trying to log a case with support it just tells me that we can't log personal cases and I seemingly can't find a way to attach it here either.

Thanks


Tags: confluence-server

server
Plug-in for showing most viewed knowledge articles searched from confluence and jira servcie desk
Asked by Ingunn Amsen:

I am working with building a knowledge base in confluence that is integrated with Jira Service Desk. It is possible to search for articles from the confluence space front page, from project portals in JSD and when answering a request in JSD. I want statistics that shows the ++total++ number of views of each article (which articles are the most popular) - and of all articles - regardless of how they have been searched. Optionally number of views per search tool (Confluence space, JSD or JSD portal).

This is important statistics to motivate for the creation of new knowledge articles.


Answers:
author: Mohan Sundar
body: Hi [@Ingunn Amsen](/t5/user/viewprofilepage/user-id/3513157) ,

I know this is an old post. Still replying to it just in case other members can find a solution.

I had similar requirement once to find out how many users visiting the Confluence Page. I was able to find out this plugin**"[Page View Tracker](https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=server&tab=overview)"**

You may additionally refer to their guide [here](https://ossapps.atlassian.net/wiki/spaces/PVT/pages/257556918/User+s+Guide)

The plugin is Free of cost! :)

Hope this helps :)

*** ** * ** ***

We can see information like the below screenshots.

![](https://ossapps.atlassian.net/wiki/download/thumbnails/257557318/pvt-metadata.png?version=4&modificationDate=1634165462672&cacheVersion=1&api=v2&width=300&height=53)

![](https://ossapps.atlassian.net/wiki/download/thumbnails/257557318/pvt-tools-menu.png?version=1&modificationDate=1612308380384&cacheVersion=1&api=v2&width=200&height=421)

![](https://ossapps.atlassian.net/wiki/download/thumbnails/257557318/Page-View-Statistics.png?version=1&modificationDate=1612312543801&cacheVersion=1&api=v2&width=600&height=377)

Regards,

Mohana Sundar J.


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server