youngmon/atlassian-qna huggingface dataset:
I created the workspace, it asks for admin permissions
Asked by piotrpoz:

So I created the workspace, now when trying to access users management it shows lock icon with

#### You need permission {#toc-hId-349634296}

Request access from your administrator.

But I created it so I don't follow who I suppose to contact with. Any help?


Answers:
author: Theodora Boudale
body: Hi Piotr and welcome to the community!

Did you recently create this workspace from <https://admin.atlassian.com/>? This error is typically displayed in <https://admin.atlassian.com/> when you don't have enough permissions in the Org you are trying to access.

Could you please let me know the following so I can better help you:

* If you log in to <https://bitbucket.org/>, then select your avatar (top right corner), then select **All workspaces**, do you see the workspace you created listed on that page?
* If you do, could you please let me know the last two letters of the workspace name you see there? I can then double-check if it is one of the workspaces listed for your user on our end and also which Org it is linked to.

Kind regards,  
Theodora


author: Alex Koxaras _Relational_
body: Hi [@piotrpoz](/t5/user/viewprofilepage/user-id/5311817) and welcome to the community,

Try to go here: <https://bitbucket.org/YOURBITBUCKETNAME/workspace/settings/groups> and see if you can locate yourself inside any admin group


Tags: bitbucket-cloud

cloud
Recuperacion de repositorio.
Asked by R Mendez:

Tengo un repositorio de Bitbucket el cual actualizo con sourcetree, pero el dominio de la cuenta de correo de este repositorio ya no existe, por lo tanto al querer restablecerla para cambiar este correo es imposible.  

Se creo otra cuenta alternativa para poder importar el repositorio.  
pero me manda el siguiente mensaje:  

We're getting things warm and cozy for your code.  
**Your import has failed. For more information, check the log below. You can also try your import again.**  
1. 11:55:10 git import for: [https://bitbucket.org/\*\*\*\*\*\*/\*\*\*\*\*.git](https://bitbucket.org/******/*****.git)
2. 11:55:10 Cloning [https://bitbucket.org/\*\*\*\*\*\*/\*\*\*\*\*.git](https://bitbucket.org/******/*****.git)...
3. 11:55:10 Remote Git clone failed: \<class 'bitbucket.apps.asyncx.tasks.RepoImportTask.ImportException'\>: Command failed. Return value: 128  

   <br />

   <br />

   <br />

   I NEED YOUR HELP!!


Answers:
author: Theodora Boudale
body: Hi R and welcome to the community!

Assuming that the account is not managed, you can change its email as long as you remember its password. You do not need access to the account's current email address unless you forgot the password and need to change it.

You can find more info on changing an Atlassian account's email here:

* <https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html>

<br />

Regarding the import issue, you will need to provide for authorization:

* The Bitbucket **username** of an account that has access to the repo. You can find it here <https://bitbucket.org/account/settings/> after you log in to said account.
* An **app password** for that account with at least **Repositories - Read** permissions. The account's password will not work, this can only be used for logging in to the website from browser. You can check the following documentation for app passwords:  

  <https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/>

Please feel free to reach out if you have any questions.

Kind regards,  
Theodora


Tags: atlassian-cloud

bitbucket-cloud

cloud
Is bitbucket integrated with MS Fabric on Azure?
Asked by Katie Schmidt:

I am just double checking that the current pipes used in bitbucket can be used for integration with Azure MS Fabric product. it's unclear if it is has a direct integration or not. Can someone provide confirmation and which documentation to follow so I can set up a POC?


Answers:
author: Igor Stoyanov
body: Hi [@Katie Schmidt](/t5/user/viewprofilepage/user-id/5553609) . Thanks for your question.  

Currently, there is no implemented pipe for MS Fabric.  

If you'd like to suggest a pipe to be improved or new pipe to be implemented, please, find the appropriate ticket in the [list of existing tickets](https://jira.atlassian.com/browse/BCLOUD-13452?filter=97052) , vote for them or create a new suggestion request with type *Suggestion* and *Component: Pipelines - Pipes* .  

Regards, Igor


Tags: azure

bitbucket-cloud

cloud
Repository limited to 5
Asked by William Gu:

Hi

We have license for crucible and fisheye for small teams, on the pricing page here:

<https://www.atlassian.com/software/crucible/pricing>

It states that the number of repositories are not limited, however on our system the moment the number of repositories are limited to 5:

License: Fisheye (Server) 5 Users: Starter License, Crucible (Server) 5 Users: Starter License

Repository limits: Maximum number of Repositories: 5, Maximum number of Committers: 10

This was working fine last week, and only started to change to 5 repository limit this morning, could anyone advise what we could do to get this resolved?

Thanks


Answers:
author: Mirek
body: Fisheye and Crucible are two different apps combined together into one. The link that you are providing is related to Crucible. Fisheye starter license have a limit of 5 repositories (also 10 committers and 5 users) as listed below

<https://www.atlassian.com/software/fisheye/pricing>
Has anyone managed to connect Fisheye to an Azure git repository ?
Asked by Richard Lawn:

I am struggling to connect Fisheye 4.6.1 to an Azure git repository.

I am uploading a Private SSH key given to me (RSA, 2k, no passphrase), and the URL is:

[git@ssh.dev.azure.com:v3/\[organisation\]/\[project\]/\[repo\]](mailto:git@ssh.dev.azure.com:v3/theaccessgroup-hcm/AccessPeopleSelima/AccessPeopleSelima)

Fisheye accepts the URL,despite it not matching any of the patterns in the Fisheye documentation. However, I receive:

Error testing connection.  
Error talking to repository:

ssh: connect to host dev.azure.com port 22: Connection refused  
fatal: Could not read from remote repository.

Please make sure you have the correct access rights and the repository exists.


Answers:
author: Marek Parfianowicz
body: Fisheye \& Crucible use the **fe-ssh.sh** / **fe-ssh.bat** wrappers for handling SSH connections for Git and Mercurial. You can find these scripts in **\<Fisheye installation\>/bin** directory. I suggest adding a verbose logging there in order to learn what's wrong.

comments: author: Chris Bradshaw
body: OP - what was the solution for you? Why wasn't it working?


author: Richard Lawn
body: We have now got a connection working, but using https with a user name and personal token


author: Chris Bradshaw
body: Thanks. Same for me too now - HTTPS only.

I had 2 issues.

1. I needed to install Git on the Fisheye server

2. I have to change the user name in the HTTPS address from the Azure default address to the Username provided in the "Generate Git Credentials" page.

e.g. change https://mycompany@dev.azure.com/blah to

https://cbradshaw@dev.azure.com/blah


Tags: azure
How to set Git Path on Crucible/Fisheye
Asked by Enrique Esqueda:

![git.png](/t5/image/serverpage/image-id/54877i1333BB7DDF3FB225/image-size/large?v=v2&px=999 "git.png")

We are deploying Bitbucket server and Fisheye/Crucible servers. I was able to connect the bitbucket repos to crucible/fisheye but now I can not get them started. I get the above error, can anyone help?

Thank you in advance!


Answers:
author: Mikael Sandberg
body: Hi Enrique,

Welcome to the Atlassian Community.

Make sure you have installed Git on your Fisheye/Crucible server and part of your path variable, it does not come bundled with the install.

comments: author: Enrique Esqueda
body: We have in in our Bitbucket server, I am connecting the repos from there, the repos are in fisheye now but I get that error when I try and start them.

I don't think I have to have git on both servers do I?


author: Mikael Sandberg
body: Yes, it needs to be installed on the Fisheye server too. It is using it to read from the remote repository.


author: Enrique Esqueda
body: Ah, I see. Thank you, I will try that then
Need to remove Entity Mappings in Jira
Asked by Daniel Scott:

Using JIRA v5.1.1 and Fisheye 2.8.0

Once I get this working, I will be upgrading to the latest versions for JIRA and Fisheye.

Getting an error in Jira, when clicking the Source tab, because the port of Fisheye in the new environment is not the same.

In JIRA admin \> Fisheye configuration  
I have 2 Fisheye/Crucible Entity Mappings entries  
Was going to upload an attachment, but I do not see the option at this URL:  
<https://getsupport.atlassian.com/servicedesk/customer/portal/18/FSH-22415>

First entry is Port 8045 comes from the old environment.  
And the second entry is Port 9080. Cannot use port 8045 on the new system.

In JIRA admin \> Fisheye configuration, I do not see the option to delete the Fisheye/Crucible server for port 8045.  
Or the option to change the port from 8045 to 9080.

Will paste a print screen of the entity mappings in JIRA once I get the ticket number.

Regards,   
Daniel E Scott.


Answers:
author: Daniel Scott
body: To delete a Fisheye/Crucible Entity Mappings entry in JIRA, go to:

JIRA \> Admin \> Fisheye Configuration \> Configure Application Links \> Under the Actions column select the appropriate record, and select Delete.
Perforce repository indexing error
Asked by ????? ???????:

Hi I'm getting the following error in Fisheye while indexing one of my Perforce repositories: Problem executing describe -dn 764350: com.atlassian.utils.process.ProcessException:java.lang.NullPointerException

I'm using fisheye 4.7. Any suggestions on how to fix this?


Answers:
author: Marek Parfianowicz
body: Information provided by you is insufficient. Please paste the entire stack trace and full message you see in the logs. Or contact [Atlassian Support](https://getsupport.atlassian.com).
My Fisheye/Crucible installation is stuck on Indexing 71.7% for one SVN repository for many days?
Asked by Matti Kiviharju:

My Fisheye/Crucible installation is stuck on Indexing 71.7% for one SVN repository for many days? Nothing happens and % of indexing not increase. What is the problem?


Answers:
author: Matti Kiviharju
body: I investigated this problem by error message that I get and found this and now waiting if indexing goes to 100 %: <http://www.thehenrys.net/wp/?p=67>

comments: author: Matti Kiviharju
body: Also I increased a SVN timeout in Fisheye settings to 10 hours from 1 hour.


Tags: fisheye-crucible-administration
Fisheye?
Asked by Sejal Modi:

I am having issues renewing my Fisheye and Crucible license.


Answers:
author: Adam Wride
body: Hi Sejal -

Fisheye and Crucible are Atlassian products. You can contact them about licensing here: <https://www.atlassian.com/company/contact/purchasing-licensing>

Cheers,

Adam

BigBrassBand LLC


Tags: addon-com.xiplink.jira.git.jira_git_plugin
How can I renew the Atlassian Fisheye add-on?
Asked by Mireille Gennaro:

I am not able to renew the Fisheye add-on via the normal means to renew licenses/other add-ons. Is there something special that needs to be done to renew?


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Are you referring to the App that runs within Jira? Or you referring to the Fisheye application that runs on its own server?

If the former, there is no license required for the App. It comes with Jira and you don't need to make any changes to it.

If the latter, there is a "License" option in the admin interface where you paste in the license key hash.


author: Bryan Trummer - ReleaseTEAM
body: Hi [@Mireille Gennaro](/t5/user/viewprofilepage/user-id/557003) - Are speaking of the actual Fisheye application?

If so you should be able to request a renewal quote by going to the following location and selecting Orders - \>"New Order or Quote".

[https://my.atlassian.com/](https://my.atlassian.com/billing/quotes)


Tags: atl-ca
How can I get Crucible to listen on a TCPv4 port?
Asked by alexei-argus:

I've set up a Crucible server in a Docker container running on Debian.

I used this Docker image:

<https://hub.docker.com/r/mswinarski/atlassian-crucible/>

By default Crucible listens on TCPv6 port 8080, and despite my best efforts I can't get it to switch to an IPv4 port; this is problematic since we don't have IPv6 routing in the network.

I read this guide:

<https://confluence.atlassian.com/fisheye/configuring-the-fisheye-web-server-960155665.html>

And I tried to set the HTTP Bind parameter to either 0.0.0.0:8080 or \<local IP\>:8080, but it didn't help.

Any suggestions would be welcome.


Answers:
author: Marek Parfianowicz
body: Fisheye and Crucible do not support IPv6 yet. And the docker image prepared by Maciej Swinarski by default runs Fisheye/Crucible on port 8080. Please check your configuration.

comments: author: alexei-argus
body: As it turns out, the problem was that Docker itself used TCPv6 by default, for some reason. So you're right, it's a configuration issue.


Tags: docker

ipv6

linux
New commits fail to show in activity list for one repository.
Asked by John Tarbotton:

We are experiencing an issue with Crucible. Commits to one of our Mercurial repositories do not show in the activity list. There is an error message for the repository: "Repository index failed due to error java.lang.IllegalStateException: Both branchInCache and branchInScm not specified in onBranchHeadUpdated". Every time we commit we need to reclone and reindex before the commit will show in the activity list. (Administrator-\>Repository Settings -\> Repository -\> Select that repository -\> Maintenance -\> Repository Source Index -\> Re-clone and Re-index.)

We are using Fisheye version 4.7.0 2019021400246 and Crucible version 4.7.0 20190214100246. The crucible server is running on Windows 10. The repository is Mercurial-4.5.3 , we did convert our repository from SVN to Mercurial last year. This repository worked fine before we converted. We have several other Mercurial repositories which show the commits in the activity list without any issues.

I guess it is some configuration issue but I have been unable to find any differences between this repository and the ones that work correctly. Can you point us in the direction to solve this issue?


Answers:
author: Marek Parfianowicz
body: I recommend raising a ticket on getsupport.atlassian.com.

I suspect that conversion from Subversion to Mercurial may have produced a corrupted repository. As a result, Fisheye is not able to correctly handle it. I checked that the "Both branchInCache and branchInScm not specified in onBranchHeadUpdated" message is being logged in the context of branch head update. You can enable debug logging to get more information which branches it's trying to refresh.

comments: author: John Tarbotton
body: Thanks for the suggestion. We tried cloning the repository and and replacing it to see if that fixes it. We have a starter license so do not have support. I enabled debug logging I'll see what it shows.
cannot create a review from jira
Asked by Kurt Callebaut:

Hi, i 've setup jira cloud version and a onprem crucible fisheye.

I managed to make a connection between the two systems. Both occurs as (green) conencted.

But i can't find any tab "development" or "source" in my issues in jira, fromwhere i should create a review.

(no fisheye apps found in jira)

any idea what i miss here ?

greetz,

Kurt


Answers:
author: Marek Parfianowicz
body: > But i can't find any tab "development" or "source" in my issues in jira.

I suspect you refer to the old functionality, which has been superseded by the development panel in Jira. Open the issue details page. You will see the "Development" panel on the right. Click on the "(nn) Commits" link or "(nn) Branches" link. In these dialogs dialogs you will have "Create a review for all commits" and "Create a review", respectively.
Fisheye access
Asked by Sebastien Jover:

Hi, can someone tell me how to request access to fisheye? I just need to consult java code from AIT test sequence to check implementation. No need to write code (read only access).


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: You'll need to contact the person in your organization that administers it. I would expect that asking others on your team should point you in the right direction.
I installed Fisheye and Crucible on a server with JIRA installed
Asked by Ronny Hu:

I installed Fisheye and Crucible on a server with JIRA installed. Both of installation are successful, without any error.

Both of them, after finish installation, tell me the URL is http://localhost:8060.

I don't know why 2 products share the same URL, after I click this URL, it seems like a Fisheye site, not Crucible site.

The version of Fisheye and Crucible are all 4.7.0. The JIRA version is 7.12.3.

Did I do anything wrong?

Thanks

Ronny HU


Answers:
author: Yogesh Mude
body: Hi [@Ronny Hu](/t5/user/viewprofilepage/user-id/2787834)

Welcome to the Community!

Have you installed both Fisheye and Crucible separately?
Open sourcetree from command line with multiple tabs
Asked by Tibor Csecsei:

What I would like to do:

* I'd like to open sourcetree from commandline with multiple tabs (I'd like to specify the tabs).
* (Optional: After that I'd like to open another instance with other tabs.)
* It will help to specify aliases for these tabs.

What I tried:

* \[installpath\]\\sourcetree -f \[repopath\] not works (loading screen appears for \~1 second than disappears and nothing happens)
* Same without -f, same with /?, same without any param ( ??? ).
* There is not any error displayed.
* It works from start menu.

Questions:

* Q1.: How can I open sourcetree with multiple tabs from command line on Windows?
* Q2.: How can I save and restore the opened tabs (together with the aliases)?
* Q3.: Where can I found a reference documentation about command line parameters?


Answers:
author: Tibor Csecsei
body: I will make a script what stores and restores these files:  
C:\\Users\\%USERNAME%\\AppData\\Local\\Atlassian\\SourceTree\\opentabs.xml  
C:\\Users\\%USERNAME%\\AppData\\Local\\Atlassian\\SourceTree\\bookmarks.xml

But this is not the best way to do it :(


Tags: cli
"Open Selected Version" use the set-top application to open
Asked by Don Parker:

Sys Version:

macOS Ventura 13.1

Intel Core i5

Now, I installed the parallels desktop virtual machine on my mac. When I use the "Open Selected Version" function on the Source Tree, it will open vscode from my virtual machine instead of from my mac.


Answers:
author: mrkhanakia
body: I am facing same issue


author: Don Parker
body: parallel desktop Version?18.0.2 (53077)
OAuth for Bitbucket requires frequent reauthentication
Asked by danielklein_hmrreferrals:

My OAuth authentication for Bitbucket only lasts about an hour, whereas a colleague's lasts days. I have to go to Tools \> Options \> Authentication \> Accounts \> me@example.com \> Edit \> Refresh OAuth Token for almost every push and pull.

I do have multiple credentials for different servers set up whereas my colleague only has the one. What can I do to stay authorised for long periods of time?


Answers:
author: danielklein_hmrreferrals
body: I've swapped from the embedded Git to the system Git (which never asks me to reauthenticate) and I've had no problems connecting since!


Tags: bitbucket-cloud

oauth

server
Latest version doesn't show merged PRs
Asked by Gary Giebler:

Previously, when I completed a PR in Azure Devops, the display in Sourcetree would show the merge from the separate branch to the main branch (or whatever branch we merged into). The latest update doesn't do that - the separate branch still shows as separate - nothing merges back into the main branch. I tried refreshing both local and remote and it doesn't update. This is making Sourcetree unusable since I no longer can determine the state of my project.


Answers:
author: Gary Giebler
body: I just tried merging the previously merged branch into the main branch and that still doesn't show that the branches are merged. No changes in my code (since it already was merged in Azure Devops).
How to add commit to existing pull request via sourcetree
Asked by Pulkit Agrawal:

How to add commit to existing pull request via sourcetree


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pulkit Agrawal](/t5/user/viewprofilepage/user-id/5200775) and welcome,

if the pull request is open, you need just to commit and push change to the source branch. Commit will be automatically added to the open pull request.

Hope this helps,

Fabio
Good Day , Since yesterday we can no longer commit code into bitbucket with sourcetree.
Asked by Harry Vledder:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks commit -q -F C:\\Users\\h.vledder\\AppData\\Local\\Temp\\rpvre0su.5nh  
gpg: skipped "\[short-key\]": No secret key  
gpg: signing failed: No secret key  
error: gpg failed to sign the data  
fatal: failed to write commit object

My collegue can push code , and that i can pull from the repository, But my local commits dont work any more


Answers:
author: Christian James
body: Hi [@Harry Vledder](/t5/user/viewprofilepage/user-id/5199901)  
The error message suggests that Git is trying to sign your commit with GPG, but it cannot find a secret key to use for signing. This is likely due to a configuration issue with your GPG key.  

You can try generating a new GPG key and it will work I think.

comments: author: Harry Vledder
body: Thanks Christian , with your answer and some Google it is now working again


Tags: bitbucket

bitbucket-cloud

cloud
w'er having problems installing sourcetree 3.4.12.
Asked by hushinn_visa:

Our first attempt at installing sourcetree 3.4.12 failed. Later attempts also failed due to the automatic loads for git and mercurial.

We loaded git separately and don't need mercurial.

During the sourcetree load attempts, we get a note stating that git and mercurial have been discovered. There are NO "load please" check boxes, so we can't deselect git and mercurial.

As we don't need mercurial and git, how can keep the installer from tying to load git and mercurial?

We have uninstalled sourcetree several times, but still don't get "load please" check boxes for git and mercurial.

How can we solve this problem?


Answers:
author: Mukesh Kumar
body: Hi [@hushinn_visa](/t5/user/viewprofilepage/user-id/3343505),

Please follow following steps to resolve installation issue:

1. Uninstall Sourcetree using the Windows Uninstall program.
2. Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local** and delete all **Sourcetree** folders and files (if any)
3. Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian** and delete all **Sourcetree** folders and files (if any)
4. Navigate to **C:\\Users\\\<UserName\>\\AppData\\Roaming\\Atlassian** and delete all **Sourcetree** folders and files (if any)
5. Navigate to **C:\\Users\\\<UserName\>\\AppData\\Local\\SourceTree-Settings** and delete all **Sourcetree** folders and files (if any)
6. [Download Sourcetree for Windows](https://www.sourcetreeapp.com/) and install it.