youngmon/atlassian-qna huggingface dataset:
How can I delete an old version of a page?
Asked by Sharon Gilmore:

I have a page which has had 2 versions; the original version is causing some issues with a macro, so I wanted to just delete it. When I go to the page history, I can see a Delete button next to version 1, but when I click it, the old version doesn't get deleted - the page refreshes, but both versions are still there. No error messages on the screen, and nothing in the console.

Is there some extra permission I need? Or could something be blocking it from deleting?


Answers:
author: Rebekka Heilmann _viadee_
body: If you see the Button, you should be able to delete it. I had no issues with that function whatsoever. Have you tried to delete an old version of a page that doesn't have issues with a macro?

Maybe whatever is causing trouble with the macro is also preventing the page from being deleted?


author: Nic Brough -Adaptavist-
body: I suspect the macro that is broken is also breaking the "delete version" function. Confluence runs a lot of the code that renders a page when you try to delete a page (I don't think Cloud and server are very different there), so if it can't render a macro, there's a good chance it can't get through "delete" as well as "view".

Definitely one for Atlassian support, if you want a proper fix, but there are three other options.

* Export the page (and its child pages, just in case), then immediately import them
* Same again, but delete the whole page (and children), and empty the space trash before running the import. Worst case is that the import cannot import the broken revision, so it is effectively deleted.
* Brute force a bit of data loss - copy the page to an importable not-Confluence system (a word processor or even text editor if you're happy to do all the work to re-create the clever bits), delete it entirely, then create it again, copy and pasting the content back from your temporary copy in the other system.


Tags: cloud

confluence-cloud
Foldable or clickable button within confiforms to display more information
Asked by Ryan Kafoor:

Hi,

I have a dropdown field with a list of options and I am looking for ways to add description to each of these options without making the entire form cluttered and look inconsistent by adding them in the field description. Does anyone have a clever idea on how I could maybe use some html and javascript within confiforms to show a button or show the description while hovering over. Any other Idea would also be much appreciated. Thanks.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Ryan Kafoor](/t5/user/viewprofilepage/user-id/5292920)

You can have an extra field, like info panel or something that you can show on field value change (field definition rule) updating it's value

Something like this maybe: <http://recordit.co/HKP4ptEpoR>

(among many other methods of course: custom JavaScript, showing/hiding containers, etc)

Alex


Tags: confiforms

confluence-server

server
How can I capture volume in JIRA by the help of issues.
Asked by Parida, Shriyansu Sekhar:

I have a team who recently started using JIRA. We really find it good to use but there is one thing we need to have in the issue layout. We need to capture the volume based on the type of requests we get. so that while extracting the data we can also capture the volume as well.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The "volume" as I read your question is useless to show on an issue, as it's always going to be 1, meaning "this issue".

But reporting on the number of issues by request makes sense. I would

* Create a filter for the issues (requests) you are interested in. (Project = XYZ, or "project = XYZ and resolution is empty", or "project = XYZ and created \> -1m" - loads of options of ranges of data to see)
* Create a dashboard
* Add a "filter statistics" gadget to it, with
* Filter = saved filter you defined earlier
* Group by = type

You'll get a simple bar chart of \<what you searched for\> by issue type (or any other field you are interested in.

A very common variation on this which seems to be popular with my customers is to use a 2-dimensional version. They choose type on the x-axis, and then status on the y-axis. That tells them not only "requests by type", but also "and where they are in the process". They look for things like "22 issues that are bugs that are in progress" and "folks, we've got 68 password resets that no-one has looked at yet"


author: Danut M _StonikByte_
body: Hi [@Parida, Shriyansu Sekhar](/t5/user/viewprofilepage/user-id/5387318),

One easy way to achieve this is by using the **Cumulative Flow Diagram (CFD) gadget/macro** offered by our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/298868iA01C36C8A970899F/image-size/large?v=v2&px=999 "image.png")

This gadget can be configured to display data by issue type (request type in you case). It is highly configurable.

Please note that this app offers many other gadgets that you might find useful. Just have a look over the [articles from our blog](https://blog.stonikbyte.com/) to make a better idea. It can be great asset for your team.

Hope this helps. If you have any questions, please contact us at [support@stonikbyte.com](mailto:support@stonikbyte.com).

Danut.


author: Rebekka Heilmann _viadee_
body: What do you mean by volume? Number of Issues?

You are mentioning "Requests". Are you using Jira Service Management?

Depending on what statistics you're needing, Dashboards or Reports would be the thing to look at. Either isn't really shown in the issue view and I wouldn't recommend trying to achieve that.


Tags: cloud

confluence-cloud
How to deactivate IP whitelisting ?
Asked by Wendy Imfeld:

There is a lot of content to activate and create IP whitelists

but nowhere do I find the possibility to deactivate the function (not individual IP's on the products).

Does this function even exist and if so, how can I deactivate it?

Thanks in advance


Answers:
author: Rebekka Heilmann _viadee_
body: Not on the free plan. It's a Premium feature. Also, it is nothing that is activated automatically. That's why you mainly find content no how to configure it - because that's what you need to do to use it.


Tags: cloud

confluence-cloud
Message on confluence page "Your license has expired"
Asked by Maria Zioga:

Hello,

Yesterday and today while trying access the confluence page i saw the below message.

"Your license has expired". Now I can access the page but i see the below message:

*"We sincerely apologize for using the system with an evaluation license and the unwanted side effects it may cause."*

I would like more information on the issue and the message that I see on the confluence page.


Answers:
author: Craig Nodwell
body: Hi [@Maria Zioga](/t5/user/viewprofilepage/user-id/5396920) welcome to the community. Can you check both your version and it's license? Or ask you Admin to do so.

comments: author: Barbara Szczesniak
body: [@Maria Zioga](/t5/user/viewprofilepage/user-id/5396920) Also, I'm not sure if this is affecting you, but the following is posted at the top of the <https://www.atlassian.com/software/confluence/pricing?tab=data-center> page:

![ConfluenceServerSupport.png](https://community.atlassian.com/t5/image/serverpage/image-id/298748iCC95C05B17C2033C/image-size/large?v=v2&px=999 "ConfluenceServerSupport.png")


Tags: confluence-server

server
Deactivate personal space creation
Asked by Kadhem MEJRI:

Hello,

Is-it possible de disable the creation of confluence personal spaces that confluence creates automatically for each new user ? We don't want users to save informations in their personal spaces and use the community spaces instead

Thank you


Answers:
author: Ravina
body: Hi [@Kadhem MEJRI](/t5/user/viewprofilepage/user-id/5180520) Currently this is not available by default and there is an open request from Atlassian to fix the same.

<https://jira.atlassian.com/browse/CONFCLOUD-71300>

Although you can restrict the users from creating the spaces using global permissions and only confluence admins can create the new spaces, you can check the below KB for more details

<https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/>

Thanks

Ravina


Tags: cloud

confluence-cloud
Feedback on Recent Changes to JIRA Email Notifications
Asked by Megha Rajanna:

Dear Atlassian Support Team,  
I hope this message finds you well. I am writing to provide feedback on the recent changes to JIRA email notifications, specifically related to the upgrade emails.  
Previously, the pre-upgrade emails used to include the title of the JIRA in addition to the number. This feature greatly enhanced the user experience, especially for those managing multiple JIRA updates simultaneously. The inclusion of the title made it much easier to identify and locate relevant updates quickly, particularly when searching for specific keywords.  
With the recent changes that involve renaming the Subject Line to include the update action and removing the title, I have encountered challenges in managing and tracking updates effectively. The updates no longer group together seamlessly, causing confusion as I receive notifications out of order. This is particularly problematic when trying to follow the chronological sequence of updates, such as a "mention" followed by a comment addition and resolution.  
I kindly request a reconsideration of these changes or an option to customize email notification preferences to suit individual user preferences. This would significantly improve the overall usability and efficiency of the JIRA platform.  
Thank you for your attention to this matter, and I appreciate your ongoing efforts to enhance the JIRA user experience.  
THANK YOU


Answers:
author: Brant Schroeder
body: [@Megha Rajanna](/t5/user/viewprofilepage/user-id/5174399) I don't know how often items like this get picked up by Atlassian in the community. Most answers and posts are seen by other community members who are users of the product. I would suggest submitting your well constructed request in the enhancement area. You can go here: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440> select the product, I would suggest Jira Platform, and submit the suggestion.


Tags: cloud

confluence-cloud
How to remove Summarise button?
Asked by Carsten B?low:

I've found the help page on how to [Deactivate Atlassian Intelligence for products](https://support.atlassian.com/organization-administration/docs/deactivate-atlassian-intelligence-for-products/), however, even if disabled (never activated) there's still a "Summarise" button in the top right corner on pages in Confluence.

How do I remove this "Summarise" button?

I don't want to risk anyone accidently activate Atlassian Intelligence, and it's cluttering the view with a deactivated feature.


Answers:
author: Helen Griffith
body: Have you had any luck getting rid of this [@Carsten B?low](/t5/user/viewprofilepage/user-id/668164)

comments: author: Carsten B?low
body: Nothing so far. I've tried to contact Atlassian support now.


author: Helen Griffith
body: OK! If you get a bug logged, let me know and I'll vote on it :)


author: Carsten B?low
body: I got a response now.

Apparently Atlassian Intelligence is part of their future strategy and they don't want to turn off what they call the Discovery feature, as they want to be sure that people know about it. In other words, it's an ad.

My bug report for removing buttons for a disabled feature got rebranded into a Feature Request.

At least they're being honest about forcing unwanted in-app ads on paying customers but that doesn't make it any better business practice.

They are gathering feedback on this issue but I wouldn't expect much from that.

<https://jira.atlassian.com/browse/AI-1>


author: Helen Griffith
body: Thanks [@Carsten B?low](/t5/user/viewprofilepage/user-id/668164)... fair enough I guess. I just wish it wasn't so large and didn't take up so much of the screen (I use a split screen so I can see what I'm writing about while writing about it, therefore have limited space for excessive buttons!).


author: Ryan Lundy
body: In terms of Atlassian customer support, this is par for the course, isn't it?

Screw the customers, here's a non-functional button on every page.


author: Ryan Lundy
body: And the best part is that *paying customers* are seeing this.

Were we freeloaders, I could understand; ads are the price you pay for free.

But no, we're paying customers, but apparently we're just not paying Atlassian *enough* , so they need to shove this in our faces until we pay *more*.


author: Ryan Lundy
body: For those who want to get rid of it easily, here's a way with uBlock Origin:

* Click the uBlock Origin button.
* Click the dashboard (three gears).
* In the text area, add this line, replacing mycompanyname with, of course, your company's name from your Confluence URL:

```
mycompanyname.atlassian.net##[data-testid="quick-summary-button"]
```


author: Nikola Perisic
body: Hi Carsten,

This sounds like a bug from the Atlassian side. If the issue still persists, contact the Support.


Tags: cloud

confluence-cloud
Migrate Mediawiki which has PHP pages to Confluence.
Asked by Akshit.Modi:

hi all,  
I have a mediawiki which has PHP pages, images, pngs, pdfs etc and I want to migrate the whole wiki to confluence as we want to shut down the wiki and migrate to confluence.  

If any one knows any method which can help me to migrate all the pages please let me know, I cannot do it manually as Wiki contains hundreds of pages but I do have the export of it in zip format.  
Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The tech behind your old wiki is not that important. PHP for example is a way to serve up pages, but the actual content could be being served up with several other technologies (jsp or .net stuff for example, could be generating the HTML that goes to a browser)

Confluence used to have a "universal wiki importer" which was able to (mostly) convert from quite a lot of legacy wiki types into Confluence (I hesitate to label Mediawiki as "legacy", unlike the others, because Wikipedia is still using it for some reason I can't guess at), but as the older wikis have fallen out of use and people have migrated to more modern ones, the UWC stopped being developed. An option might be to hunt down a copy of it, use it to migrate content into an old temporary development Confluence, upgrade that to the current version you have in production, and then export and import the spaces.

But the most obvious option at the moment is to scrape your wiki site out to HTML and import that into Confluence.


Tags: confluence-server

server
Never logged in user with their login created date through script runner for confluence
Asked by Ankit Choudhary:

Hi,

I have a code to fetch the never logged in user. Can i get the login created date also?Please help to find the code for the functionality mentioned

```


import com.onresolve.scriptrunner.parameters.annotation.GroupPicker
import com.atlassian.crowd.embedded.api.Group
import com.onresolve.scriptrunner.parameters.annotation.*
import com.onresolve.scriptrunner.parameters.annotation.meta.*
import java.lang.String
import com.atlassian.confluence.security.login.LoginManager
import com.atlassian.confluence.user.ConfluenceUserImpl
import com.atlassian.confluence.user.UserAccessor
import com.atlassian.sal.api.component.ComponentLocator
import com.atlassian.user.GroupManager
import com.atlassian.confluence.security.PermissionManager
import com.atlassian.confluence.security.login.LoginManager
import com.atlassian.confluence.user.UserAccessor
import com.atlassian.confluence.user.*
import com.atlassian.sal.api.component.ComponentLocator
import com.atlassian.user.UserManager
import com.atlassian.user.security.password.Credential
import com.atlassian.confluence.spaces.Space
import com.atlassian.confluence.rpc.soap.services.SpacesSoapService
import java.io.*
import groovy.lang.*

@GroupPicker(label = 'User group', description = 'The group of users to check (e.g. "confluence-users")')
Group selectedUserGroup

def groupManager = ComponentLocator.getComponent(GroupManager)
def loginManager = ComponentLocator.getComponent(LoginManager)
def userAccessor = ComponentLocator.getComponent(UserAccessor)

def userGroup = selectedUserGroup ? groupManager.getGroup(selectedUserGroup.name) : groupManager.getGroup('groupname')

// Get all users from the selected user group
def users = userAccessor.getMembers(userGroup).asList()

// Create an HTML table to display the user information
def htmlTable = "<table><tr><th>User</th><th>Last Login Date</th></tr>"

users.each { user ->
    def lastLoginInfo = loginManager.getLoginInfo(user)
    

    if (!lastLoginInfo?.lastSuccessfulLoginDate &&  !userAccessor.isDeactivated(user)) {
        // User has never logged in and is active
        htmlTable += "<tr><td>${user.name}</td><td>Never logged in</td></tr>"
    }
}

htmlTable += "</table>"

return htmlTable
```


Answers:
author: Ravina
body: Hi [@Ankit Choudhary](/t5/user/viewprofilepage/user-id/2292734) I would recommend to use the sql query to be used in the script to get the last login and account created data for the users in Confluence

![Capture 2024-01-05 at 15.41.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/299049i9F5971761FE49110/image-size/large?v=v2&px=999 "Capture 2024-01-05 at 15.41.46.png")

I am not able to put this sql query in the comment as getting the HTML error so please check the attached screenshot for the sql query and sucessdate as per your requirement.

Thanks

Ravina


Tags: confluence-server

scriptrunner

server
Not Able to access the URL: https://adgear.atlassian.net/
Asked by Bushra Ansari:

Hello,

Can someone please help, i somehow lost access to this URL and my JIRA space.

[https://adgear.atlassian.net/](https://adgear.atlassian.net/wiki/spaces/MAST/pages/10677327882/SIEL+-+Finance+Information+for+Registration)


Answers:
author: Nikola Perisic
body: Hello [@Bushra Ansari](/t5/user/viewprofilepage/user-id/5395931) ,

Few possible reasons:

1. You were removed from this instance - possibly by the admin

2. Your credentials (possibly password) were changed

Can you send the error message that you are receiving?

BR,

Nikola

comments: author: Bushra Ansari
body: Hello Nikola,

I do not think it is due to password. I remember password correctly. Below is the error screenshot:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/298681iE3FB62828B75AF24/image-size/large?v=v2&px=999 "Capture.PNG")


author: Nikola Perisic
body: Hi [@Bushra Ansari](/t5/user/viewprofilepage/user-id/5395931) ,

Check with your site admin about this, make sure that the IP allowlisting is having your IP in there as well.

Also, check with them to make sure that you were not removed from the site (which is another possibility).


Tags: cloud

confluence-cloud
Script Runner Behavior doesn't work in view screen
Asked by nkmori_rtx_com:

I created a script runner behavior to have a single select field display list values based on another field. The script works in the create or edit screen but if the user chooses to select a different value from the field all the values display for that field. Does the behavior to have certain values display in a list only work on the create and edit screen?


Answers:
author: Radek Dost?l
body: Behaviours can only work on create and edit screens. That said, trying to edit a field with behaviours on it should open the edit screen so that it can do it's thing (not precisely sure about the precise logic between view/edit but that's my memory of it).

However, you mention that if you choose a different value for field A, then field B values change - which sounds like the behaviour did "something". If the behaviour did not trigger, then the list of values would not change.

You'll need to post a bit more info and how the behaviour is set up to know more though, specifically what field it's attached to, the code, the field types, etc.


Tags: data-center

jira-data-center

jira-server
Hightlight security level based on rules?
Asked by Robert Leachman:

We have a number of customers and each has their own security level. Also we have a staff-only security level and soon will stop using null security but instead use a security level for all-customers.

I'm asked to enhance Jira to highlight the security level field, color it yellow for staff-only and red for all-customers. Found a couple of plugins for Cloud but none for Data Center.

Any advice? Thanks!

PS: We would be open to a Scriptrunner or other fancy solution if possible but I would need someone to hold my hand :-)


Answers:
author: Benjamin
body: Hi [@Robert Leachman](/t5/user/viewprofilepage/user-id/1203261) ,

Here's a posting regarding a similar topic. It also provides some alternative plugins for DC.  

<br />

<https://community.atlassian.com/t5/Jira-questions/Adding-color-custom-field/qaq-p/898679>

I find that apps like these are straight forward since it's mapping colors based on the field value.

From the marketplace, you can find their associate documentation and instructions.

Hope this helps.


Tags: data-center

issue-security

jira-data-center
How can I search for an issue type and all the Task issues related to it?
Asked by Angie Affolter:

I have a custom issue type (Data Load) and I have several Task issues related to it (Link relates to).

I want to get all the Data Load issues and all the "relates to" Task issues as a filter.

Note I have ScriptRunner at my disposal.

I see several JQL functions but not sure if any of them will work. I see how to find related issues to a specific issue key, but haven't seen how to pull more generically.

THANK YOU!

__PRESENT


Answers:
author: Trudy Claspill
body: Hello [@Angie Affolter](/t5/user/viewprofilepage/user-id/1532680)

You would need to use the linkedIssuesOf() function from Scriptrunner. Native Jira JQL capabilities can't meet the requirement.

<https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/issue-links#linkedissuesof>

issuetype = "Data Load" or issueFunction in linkedIssuesOf("issuetype=Data Load", "relates to")


Tags: data-center

jira-data-center