youngmon/atlassian-qna huggingface dataset:
How do I find space with only one label
Asked by Roy:

I want to find spaces that have only one label so I can ask the users to use more labels.


Answers:
author: Chris
body: Hi Roy,

here\`s a link that might help you with you problem:

[How to query the database to find pages using a specific label in Confluence \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/how-to-query-the-database-to-find-pages-using-a-specific-label-in-confluence-987144349.html)

KR

Chris


Tags: label

unknown-hosting-type
SCROLL PDF Not working
Asked by Anna Mas:

Hi,

The Scroll PDF plug-in is not working properly, we get the following error message:

![image.png](/t5/image/serverpage/image-id/285618i900106445D251A05/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Anna Mas](/t5/user/viewprofilepage/user-id/5338189) and welcome,

please raise a support request to vendor portal <https://k15t.jira.com/servicedesk/customer/portal/3>

Fabio

comments: author: Anna Mas
body: Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) !


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Anna Mas](/t5/user/viewprofilepage/user-id/5338189)


author: Thomas Rough _K15t_
body: Hey [@Anna Mas](/t5/user/viewprofilepage/user-id/5338189) ,  
Thanks for the post.

We, K15t (vendors of the Scroll PDF Exporter), are aware of this issue and have been in contact with Atlassian. They are still investigating this issue as it seems that a change has introduced an issue that affects any item in the page tools menu ??? that needs to open a UI dialog from there, such as the export dialogue for our app. This problem is also evident for other apps that also require a UI dialog to be opened from the page tools menu.

In the meantime, should you need to generate an export using our app there remains a few workarounds;

If you have global/space admin permissions (depending on the where the export template you want to use is located) you can go into the template editor for your desired template and select the Export option in the top right hand corner. This will allow you to then choose a page that you wish to export and you can generate the export directly from the template.

OR

Alternatively, if you don't have admin permissions you can add the Scroll Export Button macro to your required page and then use the macro parameters to choose your export template and export scope. Selecting the button on the page will then allow the export to be generated. To access the Scroll Export Button in your instance you would need to install the free [Scroll Exporter Extensions app](https://marketplace.atlassian.com/apps/1217037/scroll-exporter-extensions?hosting=cloud&tab=overview).

OR

Lastly, you can also still use the REST API to successfully generate exports - you can [learn more about this approach here](https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/export-content-via-rest-api).

All these workaround require no interaction with the affected page tools menu so will provide you with the option to export in the meantime whilst this issue remains open.

Regards,  
Thomas

\*\*\*\*\*\*\*\*\*\*\*\*\*\*

**Update** : Atlassian has now logged an official incident for this issue and you can view it here - <https://confluence.status.atlassian.com/incidents/3qzks006gprc>

\*\*\*\*\*\*\*\*\*\*\*\*\*\*


Tags: cloud

confluence-cloud
Problem with loading PDF macro
Asked by Pascal Stephan:

Hello all,

I upgraded our Confluence Data Center instance to Version 8.5.2 last week. Now we face the problem that the viewpdf macro seems broken. The macro only shows the message "  
There was a problem converting this attachment."  
I saw some tickets where the problem is described as solved since version 7.x (don't know exactly which version) Do anyone know how to fix the problem? It occurs for any PDF.  
Maybe anyone else face this problem with Confluence Data Center 8.5.2?


Answers:
author: Pascal Stephan
body: I also found following log entry:

2023-10-11 10:56:51,725 ERROR \[DefaultSlideCacheManager:thread-1\] \[com.benryan.conversion.AbstractSandboxSlideConversionTask\] convertFile Sandbox conversion is failed. Please check sandbox log for more detail  
-- url: /plugins/servlet/pptslide \| userName: xxx \| referer: xxx \| traceId: 9e260b2777528e46  
2023-10-11 10:56:51,725 WARN \[DefaultSlideCacheManager:thread-1\] \[com.benryan.conversion.AttachmentDataTempFile\] close Failed to delete temporary attachment conversion file D:\\\\confluence\\\\data\\\\temp\\\\14011150885970425816.tmp  
-- url: /plugins/servlet/pptslide \| userName: xxx \| referer: xxx \| traceId: 9e260b2777528e46  
java.nio.file.FileSystemException: D:\\confluence\\data\\temp\\14011150885970425816.tmp: The process cannot access the file because it is being used by another process


Tags: data-center

pdf

server
Who can see my page?
Asked by Athoy Nilima:

I am using a personal Atlassian account (free version). I am using it for my personal career planning. I have two published pages with my personal career plans, and I have not shared the pages with anyone.

My question is, who can view those pages?


Answers:
author: Marc - Devoteam
body: Hi [@Athoy Nilima](/t5/user/viewprofilepage/user-id/5338171)

Welcome to the community.

On a free plan you are not able to expose you information anonymous to the outside world.

More information on permission on the free tie can be found [here](https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/).

comments: author: Athoy Nilima
body: My point is **I do not want my page to be visible to others** at all. I am using Jira and confluence for my personal career management. It is only for me.   

The only user at my confluence team is me.


author: Marc - Devoteam
body: It by default isn't if you are the only user in your Jira and Confluence


author: Athoy Nilima
body: Thanks!


Tags: cloud

confluence-cloud
HTTP Status 403 ? Forbidden
Asked by Daniel Da Fonseca:

Hi

We have confluence DataCenter 8.4.0 and since this morning the server is no more reachable with

HTTP Status 403 -- Forbidden {#toc-hId--414384527}
--------------------------------------------------

**Type** Status Report

**Message** L'acc?s ? la ressource demand?e a ?t? interdit

**Description** The server understood the request but refuses to authorize it.

*** ** * ** ***

### Apache Tomcat/9.0.73 {#toc-hId-276176947}

I already tried to stop and start but with no effect.

I suspect an attack related to security advisory CVE-2023-22515

I applied few weeks ago the recommended modifications.

How can I solve as quick as possible this issue

Regards

Daniel


Answers:
author: Seifallah Bellassoued
body: Hi [@Daniel Da Fonseca](/t5/user/viewprofilepage/user-id/4693977)

403 should be logged by the proxy access logs.

Best Regards,

Seif,

comments: author: Sami Shaik
body: Hello [@Seifallah Bellassoued](/t5/user/viewprofilepage/user-id/1725515)

<br />

We are also facing the same issue for a few days. Is there any workaround available to fix this issue ASAP?

<br />

Regards,

Sami Ahmed Shaik.


author: Daniel Da Fonseca
body: It seems we fixed the issue.

I think it was related to <https://confluence.atlassian.com/kb/faq-for-cve-2023-22515-1295682188.html>.

Anf to fix it we updated our instance from 8.4.0 to 8.5.2

Regards

Daniel


Tags: confluence-server

server
???????????(???????)
Asked by Tomohiro.Shiraishi:

????????????????????????????????????(?????????????)  
????????????????????????????????????????????????????

???????????????????????

<br />

??????????????????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

??Confluence??????????????????????????????????????????????Jira????????????????????????????


author: Bert van Dijk _TMC_nl_
body: Hi [@Tomohiro.Shiraishi](/t5/user/viewprofilepage/user-id/5337944) ,

Would it be possible to write in English, please?


Tags: cloud

confluence-cloud
The requirement is to fetch the content of the confluence KB articles.
Asked by kompal.sithta:

We are trying to fetch the content of confluence articles via REST API -

So far I have tried the following api but I am not able to retrieve all the contents present on that particular page:  
++**<https://id.atlassian.net/wiki/rest/api/content/{page_id}?expand=body.storage>**++  
Is there a better way to fulfil the requirement to fetch the contents of a particular space using the REST API?  
Thanks,  
Kompal


Answers:
author: Nic Brough -Adaptavist-
body: What do you think you are missing from the content when you use the REST call you've given?

For me, that call always gives me the whole body of the page I asked for.


Tags: cloud

confluence-cloud
Get deleted date for a page in trash
Asked by aas:

Hello!

I need help. I found this article <https://confluence.atlassian.com/confkb/how-to-find-the-deleted-date-for-a-page-in-trash-1155479219.html>

But I have an empty table AO_7B47A5_EVENT

Where can I find delete date of items in trash?

Is it possible to get this date using Java API via scriptrunner or only through the database?

Confluence version 7.13.11

Thanks in advance I hope somebody can help!


Answers:
author: Helmy Ibrahim _Adaptavist_
body: Hi [@aas](/t5/user/viewprofilepage/user-id/3441288),

Looking at the Confluence 7.13.11 Java API documentation, I don't think there is a way to retrieve the page's deleted date \& time via Java API.

However, you can do so in Confluence 7.14.0 and above with the new addition of the [getTrashDate](https://docs.atlassian.com/ConfluenceServer/javadoc/7.14.0/com/atlassian/confluence/core/ContentEntityObject.html#getTrashDate--) method in the API.

```
import com.atlassian.confluence.spaces.SpaceManager
import com.atlassian.confluence.pages.TrashManager
import com.atlassian.sal.api.component.ComponentLocator

def trashManager = ComponentLocator.getComponent(TrashManager)
def spaceManager = ComponentLocator.getComponent(SpaceManager)

// Replace with your space key
def space = spaceManager.getSpace('TEST')

// Adjust the min/max results you want
def deletedPages = trashManager.getTrashContents(space, 0, 100)

deletedPages.each { page ->
    log.warn "The page ${page.title}(${page.id}) deleted on ${page.trashDate.get()}"
}
```

Perhaps you can upgrade to 7.14.0 and above, and the script would work for the deleted pages pre-update?

Kind Regards,  
Helmy


Tags: confluence-server

database

scriptrunner

server
Extracting Data from specific date from JIRA
Asked by Shiratani Yoshiki:

I want to extract data (especially Description and status) from JIRA ticket to Confluence

In addition, the data should be from specific date

ex, show that the status and Description at 2023/9/1 in JIRA to Confluence

Is it possible to specify a certain date and extract it at that time to Confluence?  

If not, is there any solution that meets our requirements


Answers:
author: Aron Gombas _Midori_
body: The basic "algorithm" should be something like this:

1. Get the change history of the issue
2. By iterating on the "change history" records of the issue, filter those to the changes of the *Status* and *Description* fields and determine their values on the given date
3. Create a Confluence page from these

It is all doable by using the Jira Cloud REST API and the Confluence Cloud REST API.

comments: author: Shiratani Yoshiki
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447)

I appreciate for your support  
Could you share the sample API of that?


author: Aron Gombas _Midori_
body: You could have Googled this for yourself, but the related APIs are:

* To get the issue history: <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-changelog-get>
* To create a Confluence page: <https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-post>


Tags: cloud

confluence-cloud
Disable Drag&Drop File Management?
Asked by Alex Sramek:

My team has expressed concern that someone will lose pages by accidentally drag-dropping them somewhere in the sidebar.

Is there a way to switch off this functionality or limit it?


Answers:
author: Brant Schroeder
body: [@Alex Sramek](/t5/user/viewprofilepage/user-id/5255877) No way to do that and it looks like it will not be implemented in the future. <https://jira.atlassian.com/browse/CONFCLOUD-40922>

comments: author: Brant Schroeder
body: [@Alex Sramek](/t5/user/viewprofilepage/user-id/5255877) can you accept the answer to help others?


Tags: cloud

confluence-cloud
Tabs are no longer working on confluence
Asked by Montana Adlington:

Tabs in confluence formatting are no longer working. I'm using the correct macro.

![tabs2.png](/t5/image/serverpage/image-id/285537i7508689E1F3C0A34/image-size/large?v=v2&px=999 "tabs2.png")![tabs1.png](/t5/image/serverpage/image-id/285538i580F5960DDCF830B/image-size/large?v=v2&px=999 "tabs1.png")


Answers:
author: Matt Mikkelsen-Pope
body: We have the same issue with Refined Toolkit macros:  
<https://community.atlassian.com/t5/Confluence-questions/Refined-Toolkit-Macros-Not-Displaying-i-e-UI-Expand-UI-Tab/qaq-p/2502747>

comments: author: Montana Adlington
body: Any updates for you?


author: Matt Mikkelsen-Pope
body: We got confirmation from Refined about an issue being resolved in their production system; as a result we are seeing the UI Expand macros render correctly. The UI Tabs render, however the Excel macros within the UI Tab macro display spreadsheets differently.  

Refined provided a support link for further assistance, check the comments in my post for more information.


Tags: cloud

confluence-cloud
Why does Export PDF style sheet editor shows error and doesn't open.
Asked by Mariam Zia:

I am working on customising PDF exports from confluence. I was using space settings -\> Look and Feel -\> PDF export and then click 'edit' at the bottom to update the style sheet.

It was working perfectly fine but now when I click 'edit' to edit the style sheet, the page shows error

"

The following error(s) occurred:

* Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

"

Please let me know if anyone else has faced this issue and what can be helpful to solve this.  
Thank you,


Answers:
author: Mariam Zia
body: For me this issue has resolved on its own.

comments: author: Tobias Tokumaru
body: Thanks for the heads up, I also tried it and it works again! They seem to have fixed the issue.


author: Dominik Spescha
body: Hi everyone  
It seems like this is a bug. We have the same problem on different sites. I am going to open a support ticket at Atlassian. When they open a bug ticket I'm gonna share it here.  
Cheers  
Dominik

comments: author: Mariam Zia
body: Thank you!


author: Michael Moore
body: Thanks!


author: Tobias Tokumaru
body: Thank you! Can confirm, we are also experiencing the same issue on our Confluence Cloud instance.


author: Dominik Spescha
body: The issue has been resolved last week through Atlassian.


author: Bernhard Breytenbach
body: I can confirm we're seeing the same error on a paid plan.

comments: author: Mariam Zia
body: Thank you for the response. Please let me know if you are able to fix this.


author: Michael Moore
body: Same issue here


Tags: cloud

confluence-cloud
Does Trello have an integration with Google Forms?
Asked by Audrey Wooster (Contractor):

We'd like to be able to have a service ticket intake form via Google Forms that generates cards in Trello boards. Does that integration exist today?

If not - what would you suggest for creating an intake request form that feeds into Trello?


Answers:
author: Brant Schroeder
body: [@Audrey Wooster (Contractor)](/t5/user/viewprofilepage/user-id/5329481) Welcome to the Atlassian community

You would need to create your own integration using Zapier or something else. There is not an app that will do this for you.

comments: author: Brant Schroeder
body: [@Audrey Wooster (Contractor)](/t5/user/viewprofilepage/user-id/5329481) can you accept this to help others?


Tags: cloud

confluence-cloud
How to remove the products from xxxxx.atlassian.net, please?
Asked by Hong:

How to remove the products from xxxxx.atlassian.net, please?

My product Jira software and Jira Work Management have two options, one is created by myself. Another one is someone I don't know. How to delete the products from the guy I don't know?

P.S. I don't know how to remove the products from aylar.atlassian.net as the below image

Could someone please assist me? Thanks!

![Screenshot (446)_edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/285536iAEFDD0B4D6FE3CAB/image-size/large?v=v2&px=999 "Screenshot (446)_edit.png")


Answers:
author: Trudy Claspill
body: Hello [@Yik Hong To](/t5/user/viewprofilepage/user-id/5332054)

You cannot remove those products.

The owners of those products have granted you access to their products. They are the only ones who can revoke that access, which would then remove the products from your Navigator panel.

comments: author: Hong
body: Thanks, I just joined them by mistake. Then would I see those pages forever if they didn't revoke my access?


author: Trudy Claspill
body: Yes, unfortunately it is not possible for a user to leave a site on their own.

If you think it is a site used by its owners just for spamming and phishing attacks you can report it to abuse@atlassian.com and they will investigate the site and shut it down if it is an abusive site.


author: Md.anamul
body: Better


author: Md.anamul
body: Anamul


Tags: cloud

confluence-cloud
Rename "Export to word" to "Export to .ELM file"
Asked by Ben Chuang:

Based on <https://jira.atlassian.com/browse/CONFCLOUD-38237>, shouldn't this menu be called:

```
"Export to .ELM file"
```

Also, when I look at the online help, this feature doesn't appear to be documented.


Answers:
author: Shannon S
body: Hi [@Ben Chuang](/t5/user/viewprofilepage/user-id/1155241),

Thanks for raising this! The ticket you linked is a bug, and the devs aren't going to update the menu to "export to EML" since that's not the intended behavior.

We don't yet have an ETA for a fix, but you can add yourself as a watcher to receive future updates.

As Dan mentioned, please vote by clicking **This affects my team** in the bug's right panel. This will make sure you get the latest information.

Take care,

Shannon S \| Atlassian Community Support

comments: author: Ben Chuang
body: The bug is "Assignee: Unassigned", so I assume the exporter-behavior will not be fixed.

This bug isn't even in backlog, and its sibling in Jira is in LT Backlog.

Why can't they just change the menu so the label describes what the command will actually do? if they ever fix the bug, they can change it back.


author: Rick Li
body: hello Shannon? we are a team using confluence for a long time and an question occurred to us suddenly , could you please have a look?

looks like more than one users have the same issue:  

<https://community.atlassian.com/t5/Confluence-questions/NEED-HELP-Suddenly-Got-quot-isShowSignUp-in-LoginAction-for/qaq-p/2525764#M285136>

Thank you for your time!


author: Dan Breyen
body: IMHO, (wow, haven't used that in awhile! :) ) it needs to get fixed to be the right Word format so regardless of what version of files you have, it can be read as a Word document.

If you haven't yet, could you vote for it? It looks like it needs a little push.


Tags: cloud

confluence-cloud
how to request access to ODI space?
Asked by Zoltan Nyiri:

Can someone tell me who is the space admin for <https://ctl.atlassian.net/wiki/spaces/ODI/pages/132313939985/DMS+100+Switch+Preliminary+Triage>

I need access  

THNX


Answers:
author: Mikael Sandberg
body: Hi [@Zoltan Nyiri](/t5/user/viewprofilepage/user-id/5337620),

Welcome to Atlassian Community!

The community do not have access to customers instances, so you need to contact your admin in order to get access. You should be able to request access to the page directly within Confluence, that will trigger an email to be sent to your admin.

comments: author: Zoltan Nyiri
body: Thanks for your quick response.

Unfortunately I am only getting a pop up with "xxx doesn't have access...", it is not offering me to request access, nor helping me to know who/how to ask.  

Is there a way for me to track down my admin within confluence?


Tags: cloud

confluence-cloud
confluence server to cloud
Asked by Teja:

Hi ,

Currently, I'm performing migration of confluence instance server to cloud. The current license confluence instance expired. Should I need to upgrade with the latest version then migrate?

If I migrate with the same old version of confluence. Does cloud runs on the same version or it going to run in updated version.


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hi [@Teja](/t5/user/viewprofilepage/user-id/1135419)

If you're on Confluence 6.13 or greater, Conlluence Cloud Migration Assistant is bundled in your Confluence instance. If not, you'd need to install it from the Atlassian Marketplace. CCMA should handle your migration needs.

If you have to install CCMA, or if you want to be at the latest version of Confluence, I'd see about getting a Confluence Data Center trial license from my.atlassian.com.

Finally, Cloud is different. Cloud will always be upgraded and receive the latest changes.

Hope this helps!


Tags: confluence-server

server
confiform smart multi row not working "+" is not working for some users who have view access
Asked by Brijendra Singh:

I have confiform smart multi row tables

where when user is trying to fill details in the column using smart multi tab ans click "+" sign it's not expanding.

for me it's working but for other user whose having view level acces is not working.

earlier it was working for them , I did not change any access level in that page.

can someone advise me on this pls.

it's bit urgent.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Brijendra Singh](/t5/user/viewprofilepage/user-id/5216358)

Do they have access to the form (page and fields) that your smart multi-select field is using?

Alex

comments: author: Brijendra Singh
body: Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) ,

thanks for reply.

i think so they are able to submit the form and they have access to view in confulence level but only smart functionality is not working for them.


author: Alex Medved _ConfiForms_
body: I hope you understand that it is near to impossible to diagnose and help with something that was "working before" and "suddenly stopped working"

Without even seeing what you have and hearing "i think so they are able to submit the form..."

Feel free to [open a support ticket with us](https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form), so we can help you if you dont want to share details in a public ticket

Alex


author: Brijendra Singh
body: is there any access level configuration I can check at my level ,

like confulence_users should have some access flag need to on or do I need to add all user in that space which I created a form and give accesses.


author: Alex Medved _ConfiForms_
body: Users need to have at least view access on the pages where you have your forms defined to be able to use them

More on permissions: <https://wiki.vertuna.com/display/CONFIFORMS/Confluence+page+permissions+and+ConfiForms>


Tags: cloud

confiforms

confluence-cloud