youngmon/atlassian-qna huggingface dataset:
@mentions not working in Confluence
Asked by TCampbell:

We are unable to @mention 2 confluence users on a page. The two users do have confluence accounts and are active uesrs Any help would be appreciated.  


Answers:
author: Nic Brough -Adaptavist-
body: We don't have access to your Confluence system - we're end users like you.

Have a look at their usernames - do they have special characters in their name? Are they definitely active users? What does your log file say when you start typing the @mention?

comments: author: Chris Mackey
body: I am having the same problem. When I use @mention in a comment or in the body of a document, it does not email that user. When users try to @mention me (I am the admin), they do not receive an email. Sharing to a group seems to work, but even sharing to individual users does not work.

Answers to your questions: 1) no special characters 2) yes, active user 3) how do I find the log file?

Could it be something in the user settings that I misconfigure when setting up users? Or is it something to do with membership in groups?


Tags: confluence-administration
Confluence Software Blueprints Bundle not loading
Asked by Sami Moran:

Hi, there.

We recently upgraded from Confluence 5.1 to 5.5. Since the upgrade, the Confluence Software Blueprints Bundle plug-in will not load. We're getting the following error:
> This add-on couldn't be loaded. It has one or more errors that prevent it from being enabled.

Please advise.

Thanks!


Answers:
author: Mirko Skramusky
body: Hi!

At first have a look into the [application logs](https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs) while the plugin is enabled (it's printed there while Confluence is starting or you can enable the plugin via the Plugin Manager during runtime), because there are multiple reasons why the plugin cannot be enabled. There you should find an error message, which you can post here or use a search engine of your choice. ;)


author: Sami Moran
body: Thanks, Mirko! We ended up uninstalling and reinstalling the plug-in. That did the trick.


Tags: blueprint

confluence-administration
Automate backup?
Asked by Aaron Weiner:

I can see how to create a backup, however this appears to be a manual process.

I need to login as an admin to the Confluence admin section and then visit the "Backup Manager" section. Once there, I need to click on "Create Backup".

How can I automate backups of Confluence OnDemand?


Answers:
author: Tiago Comasseto
body: Hi Aaron, this is an example of bash script to [automate backups for JIRA Ondemand](https://confluence.atlassian.com/display/ONDEMANDKB/Automatic+backups+for+JIRA+OnDemand), you may want to tweak it a little to create Confluence backups as well.

I hope it helps.

Cheers

comments: author: Aaron Weiner
body: Thanks. How do you run an external bash script on Windows?


author: Tiago Comasseto
body: Hi Aaron, actually bash scripts can only be executed on Linux based systems. You could do something similar with bat scripts or powershell on Windows, but that is a totally different language, you'd need to completelly rewrite the script.

Cheers


Tags: backup

cloud

confluence-cloud
Convert product requirements blueprint table from Confluence into multiple JIRA stories
Asked by Holland Risley:

I have created a product requirements specifications in Confluence and now would like to add this to my project in JIRA. I then:

? Highlight the rows in the table

? Wait a moment I see the little JIRA icon appear

? I then click this to create JIRA stories

? I select at the bottom to create multiple items from the table

But it only outputs the first column into the stories so I end up with only the ID I understand that it is possible to properly convert these product requirements in JIRA and that they are designed for this function.

How can I do this?


Answers:
author: Holland Risley
body: Answer: Highlight only the first issue's story text, then wait for the JIRA icon to appear, click it, then select the option at the bottom to create multiple issues. This works, yay!

comments: author: Alex Seeman
body: i've been doing this and it has worked beautifully. however, the last couple of days i havent been seeing the JIRA icon. am i doing something wrong?


author: Margery Parkinson
body: I am having this problem and I don't see any answer that works for me. I cannot get it so that the user story description ends up in the description of the JIRA issue - anyone have an answer?


author: LUC FILION
body: Hello Holland,

You may be interested into the Gaia for JIRA plugin (<http://bit.ly/RwwjGQ>) which automates this process by letting you create projects based on JIRA+Confluence templates.

When you have 4-5 products, it's fine to do it manually. But when you have 50, it a real pain!

Regards,

Luc


Tags: cloud

confluence-cloud
Space blueprint plugin
Asked by Tim Schmidt:

Hey,

I'm trying to create a space blueprint plugin using [](https://developer.atlassian.com/display/CONFDEV/Space+Blueprints)<https://developer.atlassian.com/display/CONFDEV/Space+Blueprints>.

How do I automatically set lifesearch, label-list, popular labels to just use the informations \[space(-key)\] of the new space?

How do I set a link to the jira-project with the same spacename (first part of the adress should be fix, the other part it the spacekey)?

Cheers


Answers:
author: Alexander Franke
body: here you go:

[](../318493/how-to-render-spacekey-for-macro-in-blueprint-template "https://answers.atlassian.com/questions/318493/how-to-render-spacekey-for-macro-in-blueprint-template")<https://answers.atlassian.com/questions/318493/how-to-render-spacekey-for-macro-in-blueprint-template>


Tags: confluence-administration
Have to click login&approve to show the pie chart in confluence page
Asked by Zhe Chen:

My confluence version is 4.3. My jira version is 6.2

When I insert other marco/external content/pie chart.

I must click login\&approve to display the pie chart. How can I let this automaticlly?

I have already checked the 2-legged Oauth option in the jira application link/ incomming authentication/ OAuth.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is actually a one time action and that is how OAuth works. You are basically getting the tokens required to view the content. Once done, the same token will be used in future for any other content in the application.

All users will have to do it for the first time.

comments: author: Zhe Chen
body: You are right . It works for me. Thanks
confluence OnDemand service not available
Asked by Takashi Kagimoto:

We cannot access the following base URL for the confluence OnDemand service at this moment,

[](https://drecomtaro.atlassian.net/)<https://drecomtaro.atlassian.net/>

I'm not sure what's going on. Could you help me what I should do?


Answers:
author: Mauro Badii
body: Hi Takashi,

Please create a L1 support request at [support.atlassian.com](http://support.atlassian.com) for issues like these and we'll respond quickly.

I'm taking a look at the instance in the meantime to see if I can find the problem.

Regards,

Mauro  
Ondemand Support


author: Takashi Kagimoto
body: Thanks a lot. Now I recognized that the instance became available.

Best regards,

Takashi


author: Takashi Kagimoto
body: Hi Mauro,

Thank you for your quick response. You'll look at what's happening on our instance right now, thus I'm gonna wait for your reply. Next time I will, as you advise, create an issue.

Best regard,

Takashi Kagimoto

comments: author: Mauro Badii
body: The problem is due to a Storage Node Outage and the Operations team is working to get it solved. You can probably see the status message displayed on your instance now.

Answers is for general usage or customizations ideas that the comunity can answer. If you are expecting any more feedback, please create a support request.

Best regards,  
Mauro


Tags: cloud

confluence-cloud
Start chart X axis at 0
Asked by ojhawkins:

I have created a "burn up" chart using the Chart macro.

How can I enable the X axis to start at "zero" as to not show white space on the left hand side?

![](../../upfiles/chart_5.png)


Answers:
author: ojhawkins
body: I worked it out.

In order to make the chart start at the first data point, you need to set the "Domain Axis Lower Bound". Im my case I set it to 18/07/2014 and this removed the white space.


author: Guilherme Nedel [Atlassian]
body: Hi Owain, this appears to be the natural way this graph is rendered, as it can be seen in the corresponding documentation for this type of graph, *XY Area Chart* - in [this page](https://confluence.atlassian.com/display/DOC/Chart+Macro#ChartMacro-Parameters).

You might be able to customize the display, but that would require some tweaking with the Graph component that should be living within the following location:

\<your_confluence_home_directory\>/plugins-osgi-cache/transformed-plugins/chart-plugin-2.0.2_1381982028000.jar
Using jtds 1.3.1 sql driver with Confluence
Asked by Davin Studer:

Confluence ships with the 1.2.2 jtds driver. This was released in 2007 and there is a newer one 1.3.1 that was released in 2013. Does anyone know if there is a reason Confluence ships with 1.2.2? Has anyone tried using the 1.3.1 driver? If so, thoughts? Thanks.


Answers:
author: Deividi Luvison
body: Hey Davin,

The reason why we do not ship that driver version is because it was not fully tested with Confluence, we do have a feature request and if possible please vote up for the feature and add your thoughts in there so we can increase it's relevance:

<https://jira.atlassian.com/browse/CONF-26834>

For your second question, as a MSSQL Server user, I used that driver in a couple scenarios and I did not had problems on Confluence. The main reason I used that driver version was to make Confluence to connect on MSSQL using windows authentication.

Hope it helps.  
Thanks and Regards,  
David\|Confluence Support Engineer

comments: author: Davin Studer
body: That JIRA ticket seems to me to be about support for Microsoft's driver. I am referring to the jtds 1.3.1 not Microsoft's driver.


author: Deividi Luvison
body: Apologies, I used the jdts driver over the microsoft driver for so long that I basically see jtds driver asif it were the official MS driver :p.I raised a proper feature request to address that:<https://jira.atlassian.com/browse/CONF-34872>


Tags: confluence-administration
Where are email messages stored?
Asked by Paul Shustak:

When I share an issue with a teammate using the "share this issue" buttonk where can I access those messages in the future. Is there a "sent mail" folder for such messages. I am attaching a![](../../upfiles/sharescrn.png) screenshot to clarify the button I am referring to.


Answers:
author: Paul Shustak
body: Thanks Deigo. Nothing appears in my sent folder. I am using Gmail for my Jira account. I can confirm the emails are being sent, but cannot figure out how or from where.


author: Diego Zarpelon
body: Hey Paul

There's no "Sent Mail"within JIRA.

JIRA uses the Outgoing mail server and account to send its email.

So you should be able to view "sent items"just on the mail account that you've configured it.


Tags: cloud

confluence-cloud
{page activity} exports to pdf with undesired header
Asked by Jeannette Lamb:

![](../../../upfiles/pageactivity_header_1.JPG)We need to include this in order to display and print page approvals. Are there any parameters or alternate solutions that will export without the header row? See attached screenshot.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Jeannette, you are able to [change how PDF Exports look](https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF) by going to "*Space Tools \> Look and Feel \> PDF Stylesheet* " you may need to use a tool such as [Firebug](http://getfirebug.com/), in order to apply to following CSS, which states the elements(in the example, h1 with class "hidden") should be hidden:

```
h1.hidden {    visibility: hidden;}
```

comments: author: Jeannette Lamb
body: The issue is not with all Heading styles. It is with the first row that appears at the top of the {pageactivity} macro. See screenshot of the first row with bullet points.

![](../../upfiles/wiki_markup_1.JPG)
can't find advanced settings for ldap
Asked by tom off:

In manual there are such options: User Object Filter , User Display Name Attribute, Group Object Filter , etc...

I can't find this options in advanced settings of LDAP, I see only : Enable Nested Groups, Use Paged Results results per page , Follow Referrals.

May be it is trial restrictions ?


Answers:
author: Tiago Comasseto
body: Hi Tom, I see in your [screenshot](http://i59.tinypic.com/2cntbw3.png) that you're using the [internal with LDAP authentication directory](https://confluence.atlassian.com/display/DOC/Connecting+to+an+Internal+Directory+with+LDAP+Authentication), this mean that you'll only see those fields if you mark the option *Copy User on Login.*

I hope it helps.

Cheers

comments: author: tom off
body: You are absolutely right!!! Thanks a lot!! Everything is fine.


author: tom off
body: I'm using last version (5.5.6) on Centos OS 6.5.

LDAP 2.4.

I can't find [this](https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-UserSchemaSettings "this") in settings: general -\> User Directories -\> Edit Ldap authentication (on page, where connection settings for LDAP)

this is my settings with ldap: [](http://i59.tinypic.com/2cntbw3.png)<http://i59.tinypic.com/2cntbw3.png>


author: Tiago Comasseto
body: Hi Tom, the fields User Object Filter and User Display Name Attribute are actually located in *User Schema Settings* and Group Object Filter in *Group Schema Settings*.

I hope it helps.

Cheers  


author: Nic Brough -Adaptavist-
body: There are no restrictions on a trial (other than the timebomb that some functions stop working after expiry)

I think we need to know where you're looking, what version of Confluence, and what documentation is leading you to ask where the advanced settings are!


Tags: confluence-administration
How do I define a default sorting column in confluence?
Asked by Sebastian Behnen:

I am collecting the team's travel dates in a confluence table. To ensure a good overview I'd like to add a "default-sorting" (ASC) to the table's first column (the date). The result should be a sorted table when viewed and (that is no problem) a unsorted table when edited.

Is that possible?


Answers:
author: Ruben Straube
body: Hi Sebastian,

We've got an open source plugin that is both available and maintained for free, the [Table Enhancer for Confluence](https://marketplace.atlassian.com/plugins/com.tngtech.confluence.plugins.tableenhancer). It can do exactly what you asked for (just define the `sortColumn` parameter) and much more.

The documentation is here: <https://tngtech-oss.atlassian.net/wiki/display/TABENH/Tableenhancer+for+Confluence+Home>

Cheers,

Ruben


author: Andrey Khaneev _StiltSoft_
body: [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter) has a [default sorting order](https://docs.stiltsoft.com/display/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-Applyingthedefaultsortingordertocolumns) option.


author: Septa Cahyadiputra
body: Hi Sebastian,

Unfortunately, Confluence does not have such feature at the moment. We do have an improvement request regarding this issue here:

[](https://jira.atlassian.com/browse/CONF-28787)<https://jira.atlassian.com/browse/CONF-28787>

Please give your vote on this issue to raise the popularity of the request. I have added my vote as well to help increase the popularity of it.

Cheers,  
Septa Cahyadiputra


author: Odd-Wiking Rahlff
body: This would be very handy indeed. A bit surprised it is not there already.


author: Sebastian Behnen
body: Thank you!

Cheers,  
Sebastian


author: Bob Swift (personal)
body: [Table Plus Macro](https://bobswift.atlassian.net/wiki/display/TBL/Table+Plus+Macro) (part of [Advanced Tables for Confluence](https://bobswift.atlassian.net/wiki/display/TBL)) has a **sortColumn** parameter that will auto sort by that column on initial view.
Why does this tool ask me if I want to the leave the page when I want to submit?
Asked by Mike Maxson:

When a webpage asks if I want to leave a page that almost always means the data entered into the page will be lost if I do. Why are you using that mechanism as Submit functionality? It should not ask me if I want to leave the page when it really is asking me if I want to submit my question.


Answers:
author: Davin Studer
body: It is an IE thing ... I've found. It doesn't do it in Chrome or Firefox. Great news though! Soon this version of answers will disappear and that bug with it. :)


author: Mike Maxson
body: Thank you for investigating


author: Mike Maxson
body: Possibly. But I would have to login with another browser and submit another question to find out.

Ok then IE11 does this on my PC. I have not seen it happen anywhere else but its possible I just have not encountered.

Thank you for the response.


author: Nic Brough -Adaptavist-
body: They don't. This only happens when you try to CANCEL out of submitting a page. If you're getting the box on "submit", then it's likely that there's something odd going on in your browser not Confluence.


Tags: confluence-administration
Copy current page macro in Confluence - how to?
Asked by Rumceisz:

Hi All,

we need a macro that copies the current page. We'd put it in a page template.hence we are not acquinted with macro scripting, could you please give us some hints?

Thanks in advance,

Rumi


Answers:
author: Davin Studer
body: On every page there is a link in the tools menu to copy the page. Is there some reason you don't want to use that?

comments: author: Rumceisz
body: Hi Davin,

you're right, we just want to make it more handable.


author: Davin Studer
body: You could put something like this into your page decorator in the spot where you would want it to be more accessible.

```
<script type="text/javascript">    AJS.toInit(function(){        AJS.$('#myCopyPageButton').click(function(event){            event.preventDefault();            window.location.href = AJS.Meta.get('base-url') + '/pages/copypage.action?idOfPageToCopy=' + AJS.Meta.get('page-id') + '&spaceKey=' + AJS.Meta.get('space-key');        });    });</script><form class="aui">    <button id="myCopyPageButton" class="aui-button">Copy Page</button></form>
```


author: Steven F Behnke
body: I'm saving this bit of code!


author: Rumceisz
body: Hi Davin,

many thanks!! +1 question: where is the page decorator you mention?


author: Davin Studer
body: You can edit the page layouts in Confluence Administration -\> Look \& Feel -\> Layouts.


Tags: confluence-administration
Expand Table of Contents
Asked by Vikram:

How can I enable the headings in my TOC to be expandable and collapsable?

For instance Heading 1 shows and has an expand/collapse arrow next to it. On clicking the arrow the sub-heading appear. Additionally, it is imperative for me to be retain the link on H1.

\> H1 (Show and Hide the sub-headings)

H1.1

H1.2

H1.3


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Vikram, manually you may use the headings along [Expand Macro](https://confluence.atlassian.com/display/DOC/Expand+Macro) to accomplish the result you seek, other than that, it may need some [development](https://developer.atlassian.com/display/CONFDEV/Writing+Confluence+Plugins) on top of Confluence.

comments: author: Vikram
body: Hi Nedel.

Yeah I did that already using the Expand Macro - however the link for the first heading i.e H1 goes away since it comes as the title in the Expand Macro. Any way to add a link there?

So supposing I need to go to H4 directly from the TOC, I cant. Because its not linked. I can however, go to H4.1


author: Voltaire Wang
body: A workaround solution to this is to type in the header that would show up int eh TOC but make the font color the same as the background making it invisible. Seems like a very good use case but guess not important enough to develop for.
PDF Export Issue after migration confluence 5.1.1 to 5.4.4
Asked by sukh ram:

Hi,

We used the below steps to migrated confluence 3.1.1 to 5.4.4:-

3.1.1=\>3.5.17=\>5.0.3=\>5.4.4

Now we are facing issue when exporting pdf in conlfuence 5.4.4 version, we are able to export but content are not comming properly(heading content) and showing in pdf as below text fromate. I am pasting css code here also.

Please provide sollutin for this we are using below path to export pdf(it is using documentation theme) :

(Browse=\>Space Operation=\>PDF Export=\>Custom Export(we have checked the radio button)=\>Export)

----------------------------------------------------------------------------------------------------------------

e.g. content which is breaking--------(not only this but in pdf lot of content like this)

------------------------------------------------------------------------------------------------------------------

2.1.1.1

Procedures

for GSS in

Argus

Perceptive

2.1

.1.

1.1

Re

vie

w a

Ne

w

Tri

gg

ere

d

Ale

rt

Inst

anc

e,

Arc

hiv

e,

or

Se

nd

to

GS

O

or

GS

S

for

Re

vie

w

2.1.1.1.1.1 Review a Triggered Alert Instance

2.1.1.1.1.2 Generate a Case Versions Processed Report to Find Cases with Follow-up Information

2.1.1.1.1.3 Archive a Triggered Alert Instance without Sending to the GSO or

------------------------------------------------------------------

css code----

-------------------------------------------------------------------

@page

{

margin-top: 2.54cm;

margin-bottom: 2.54cm;

margin-left: 2.54cm;

margin-right: 2.54cm;

@bottom-center

{

content: "Amgen Proprietary -- For Internal Use Only";

font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;

font-size: 8pt;

}

@bottom-right

{

content: "Page " counter(page);

font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;

font-size: 8pt;

}

}

a.navMapCell, a.navMapCell:link, a.navMapCell:visited {

background-color: #3C78B5;

border: 1px solid white;

color: white;

display: block;

font-weight: bold;

padding: 10px;

text-decoration: none;

width: 90px;

height: 60px;

}

.navMapContainer, .panel, .pdf-hide {

display: none;

}

.pdf-show .panel {

display: block;

}

.pdf-show .navMapContainer {

display: block;

}


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Sukh,

There have been numerous layout changes, including CSS classes and IDs in Confluence 5.x. One thing that can be done to troubleshoot the issue is to make a copy of the current space, set its [theme to Default Theme](https://confluence.atlassian.com/display/DOC/Applying+a+Theme+to+a+Space), remove the custom CSS in place and attempt the Export operation. Then, please readd each CSS element at a time in order to adjust one element by one for the [desired PDF output](https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF).