youngmon/atlassian-qna huggingface dataset:
Confluence PR_END_OF_FILE_ERROR
Asked by Dan:

Hi,

I have installed Confluence on a Docker container with a Confluence server license. I have tried to renew the certificates with Let's Encrypt, but I get the following error when I am trying to access the Confluence page: PR_END_OF_FILE_ERROR.

I have generated the certificates using the following commands:

openssl pkcs12 -export -in cert.pem -inkey privkey.pem -out cert_and_key.p12 -name tomcat -CAfile chain.pem -caname root

keytool -importkeystore -destkeystore MyDSKeyStore.jks -srckeystore cert_and_key.p12 -srcstoretype PKCS12 -srcstorepass \<password\> -alias tomcat

keytool -import -trustcacerts -alias root -file chain.pem -keystore mykey.jks

Until 3 months this way was working fine.

Any idea of why it is not working?


Answers:
author: Nic Brough -Adaptavist-
body: Where did you get that error from? I've seen it before when I've had problems using Firefox to connect to a https based service, but only coming from the browser.

The error from Firefox is not really very helpful, it's actually not reading a file that is chopped off before it ends, it's really reading a list of certificates and ciphers to find a pair that works with the service, not finding any, and then reaching the end of the list. But it might not be just the list that Firefox is working through, there may be something else telling it that a valid cert/cipher pair is not valid.

Your setup commands look ok to me, I'd expect them to work, but I'd want to check that they are installing the right certificates in the right places in the right way. Most importantly, which key store you have added them to - it needs to be the key store that the user account that is running Confluence uses, when running the Java virtual machine that Confluence runs in.

My usual mistake is to install certs in the system's install of Java, rather than the Java that Jira/Confluence/Bitbucket uses.

The other problems you might be having are:

* Using a cipher Firefox is not familiar with (your commands do not do this, I've mentioned it for other people who might read this)
* A proxy, VPN or load balancer between you and the server that might be making man-in-the-middle changes to the data stream
* Anti virus software on either server or your machine can sometimes cause this message by breaking the connection from Firefox
* Extensions or configurations can break Firefox's ciphers.

Could you try an "incognito" session in Firefox to rule most of those out? Or better, try a different browser, ideally a recent version of a standards-compatible browser with clean install (no extensions or config tweaks - any of the big name browsers other than Internet Explorer)

comments: author: Dan
body: Hi Nic,

Thanks for the reply.

Indeed, just Firefox throws this error, others were showing ERR_CONNECTION_CLOSED.

The problem was that I was generating the JKS on machine that had a different JAVA version than on the machine that hosts Confluence.

Issue is solved now.

Thank you,

Dan


Tags: confluence-server

server
I don't see the table of contents
Asked by Linh Dang:

I put in all parameters to add a table of contents on my confluence page. But when I public the page I don't see any table of content.


Answers:
author: Mateo Batini?
body: [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369)  

Hello, same issue, when published, table of contents macro is visible for a second, and then it disappears. I have been experiencing this issue for few days now.


author: Jack Brickey
body: Hi [@Linh Dang](/t5/user/viewprofilepage/user-id/4906959) ,

please share an image of edit mode showing the TOC and the the view mode without. Also, can you reproduce in other Spaces/Pages?

comments: author: Jack Brickey
body: If this is reproducible you might consider reporting to [Atlassian support](https://support.atlassian.com/contact/#/).


author: Linh Dang
body: Here is the image with all settings![Screenshot 2022-05-03 161208.png](https://community.atlassian.com/t5/image/serverpage/image-id/195660i88BA07CE0EF93796/image-size/large?v=v2&px=999 "Screenshot 2022-05-03 161208.png")


author: Linh Dang
body: When I publish the page I don't see any table of contents.![Screenshot 2022-05-03 161304.png](https://community.atlassian.com/t5/image/serverpage/image-id/195661iDDFE584F58952681/image-size/large?v=v2&px=999 "Screenshot 2022-05-03 161304.png")


author: Jack Brickey
body: While I don't believe it is related to a current incident there is a chance it could be. [Users are not able to search users, assign fields, and user mention](https://confluence.status.atlassian.com) .

Yeah I recommend opening a support ticket with Atlassian. Especially if this is repeatable on call Spaces.
creating issue from a table in confluence using more fields
Asked by Simon Huprich:

Hi,  

In Confluence, it is possible to create one or multiple issue (table) from a page.  
Normally, you can choose the fields "summary" and "description".  

Is there a way to import information from additional fields?  

For example, I have created a table with the following columns  
Summary, Description, ID, Assignee, Duedate, Custom field 1, Custom field 2  

Now I would like to create an issue / multiple issues directly in my Confluence page.  

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/195626i4BD829E0290A0FD2/image-size/large?v=v2&px=999 "grafik.png")  

<br />

Is there a way to import information from ID, Assignee, Duedate, Custom field 1, Custom field 2?

<br />

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/195628iFB7AFF353380ED8B/image-size/large?v=v2&px=999 "grafik.png")  
Or can I only use the fields "summary" and "description"  

Thank you for your help!  
Greetings  
Simon


Answers:
author: Jack Brickey
body: You could consider copying the table to excel, clean it up to align with fields in your project(s) the use CSV importer.


Tags: cloud

confluence-cloud
Scroll PDF Export - Insert 1 line of text on frontpage - which placeholder and formatting
Asked by Ines Wei?gerber:

I want to export 1 line of text from Confluence page at front page of PDF exporter.

Recently I only can include the page title, current version etc. on front page. But not 1 line of text.

I tried with Chapter Heading and Section Heading placeholder and formatting, but this only works at content pages not at front page.

Does anybody could help me?

Thanks, Ines


Answers:
author: Thomas Rough _K15t_
body: Hi [@Ines Wei?gerber](/t5/user/viewprofilepage/user-id/4368599) , one way that you can insert Confluence content on your Title page in your export is via the Page property macro-placeholder approach - [you can read more about this here](https://help.k15t.com/scroll-pdf-exporter/latest/cloud/use-page-properties-as-custom-placeholders-182794592.html).

This functionality will essentially allow you to create custom placeholder content in your export template, allowing you to include 1 line of text from your Confluence page on the front page.

I hope this helps. Cheers, Thomas (K15t)

comments: author: Ines Wei?gerber
body: Hi Thomas, thanks.

Now the export creates 2 front pages. One with Document title and one identical with Page property content. But in template I define the 2 placeholders directly to each other.

Isn?t it possible to use Document Title and Page property at the same page?

Regards,Ines


author: Ines Wei?gerber
body: Oh wait, now it works.

I changed the style of Page-property macro-placeholder.

Thanks for your help.


author: Horst Hossy
body: Unfortunately, the link given by Thomas is not working anymore. Ines, how did you solve the issue? If I try to use Page Properties (with a table inside with 3 entries), non of these entries works with the Page Properties function inside of the report.

The table in the page properties of the page I want to export looks like this:

Document_Title abc

Document_Author def

Document_Date ghi

It does not even show the alternative text given in the Page Properties function.


author: Gabriella Evans _K15t_
body: Hi [@Horst Hossy](/t5/user/viewprofilepage/user-id/5438500) , thanks for your comment. Here's an updated link to the documentation page you're looking for: '[Use Page Properties as Custom Placeholders](https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/use-page-properties-as-custom-placeholders)'.  

Hopefully the information on the page helps -- but please let us know if not.  

Many thanks,  
Gabriella


Tags: confluence-cloud

cloud
Anonymous users
Asked by DELIVER:

Hi,

We are creating confluence space for our organization from scratch, we mostly plan to use confluence as knowledge basis. We are organization of 40 employees and right now in standard plan with 5 users, we want most of our employees to view/comment on confluence only. My confusion is should we be in the current (standard) plan and give access to anonymous users (other employees to view/comment) or should we get all the employees user access. Which is more feasible? Can anyone please share insights on this.

TIA


Answers:
author: Matt Reiner [K15t]
body: Hi Tia,

This one is tricky. So, yes, you could totally give all your colleagues access using anonymous access, but that will also open your space up so anyone on the internet can also access and comment on your pages.

So in this case, the best think to do would be to get a licence for all your teammates.

And alternative could be to publish the Confluence content to a website using an app like my team's Scroll Viewport. The downside there though, is that people who visit the site won't be able to update the pages or leave comments. So everyone having licenses would be preferable.

comments: author: DELIVER
body: Thank you so much for the response.


Tags: anonymous

cloud

confluence-cloud
Table of Contents disappears after page load
Asked by Greg Macdonald:

Looks like there's a new bug in Confluence that causes the table of contents to show briefly when a page is loading then disappear. Happens on macOS 12.3.1 with Chrome Version 101.0.4951.54 and Safari Version 15.4.

Reported as bug CGF-3878

**Update May 6: Fixed! Thank you**


Answers:
author: Greg Macdonald
body: Atlassian acknowledged and is working on fixing this. This is the bug report and it includes a workaround to help while they are fixing the problem.

<https://jira.atlassian.com/browse/CONFCLOUD-73922>

comments: author: Jeret Shuck
body: Great callout here! I also see the same issue.


author: Tyler Short
body: I'm seeing the same issue.

comments: author: Tyler Short
body: Chrome: Version 105.0.5195.127 (Official Build) (64-bit)


author: Joe F.
body: I am seeing the same behavior.


Tags: cloud

confluence-cloud
Allow comments on Jira Service Desk Knowledgebase articles
Asked by Sean M:

We have a Jira Service Desk cloud subscription, associated with Confluence for a knowledgebase that our customers can see. Is it possible to allow customers to comment on the knowledgebase articles?


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Sean M](/t5/user/viewprofilepage/user-id/600133)

you could grant anonymous access to view pages and comment on pages in your linked Confluence space. However, this is still not shown in the actual knowledgebase. You could maybe workaround by letting them open the actual Confluence page via a link so that they can add their comment.

Another alternative would be our app, [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview). This creates a more beautiful help center and offers an [integration with Hyvor Talk](https://help-cloud.k15t.com/scroll-viewport/Article-Feedback-Integration.13955399682.html) for enabling discussions with your help articles.

Hope this helps,  
Matthias.


Tags: cloud

comment

confluence-cloud

customer-portal

jira-service-desk
Migration of Confluence space to SharePoint Online
Asked by RG:

Hi Team,

We want to migrate some spaces from on premise confluence instance version 7.13 to SharePoint Online with all file structure, pages, images and data.

Please suggest/advice.

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: You can't do this directly. Sharepoint is a completely different system to Confluence and doesn't support the structures that Confluence does.

You will need to export all your data and transform it into something Sharepoint can import.

That's not something people here will help with much - most of us who have worked with Sharepoint and Confluence are moving from Sharepoint to Confluence!


Tags: confluence-server

server
One of the partiuclar sapce in confluence not showing activity graph
Asked by Mugilan Sukumar:

One of the partiuclar sapce in confluence not showing activity graph, remaining space are working fine.


Answers:
author: Thiago Masutti
body: Hi [@Mugilan Sukumar](/t5/user/viewprofilepage/user-id/4492228)   
I hope you are well.

What do you mean by *activity graph* ?  
Would it be possible to share some screenshots from the failing Space and when it works?

Kind regards,  
Thiago Masutti

comments: author: Mugilan Sukumar
body: ![Activity grapg.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/195511i1940F91B71F7FC30/image-size/large?v=v2&px=999 "Activity grapg.PNG")


author: Mugilan Sukumar
body: Hi [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) hope you are able to see my screenshot above


author: Thiago Masutti
body: Thanks.

That's the [Usage Stats](https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html) plugin and it relies on multiple data from the DB to track usage of Spaces.  
Usually this plugin is disabled for performance reasons and we often suggest [Marketplace Apps](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=analytics) that are more reliable and performant.

What if you try opening a couple of pages from that affected Space, do you see data on the graph from today?

![confluence-space-activity.png](https://community.atlassian.com/t5/image/serverpage/image-id/195515i83CA2A51E04EDC1D/image-dimensions/372x492?v=v2 "confluence-space-activity.png")

Kind regards,  
Thiago Masutti


author: Mugilan Sukumar
body: Hi [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) I am not able to view the any data for today even if opened some page in that affected space. Remaining space this plugin working fine.

Thanks

Mugilan Sukumar


Tags: confluence-server

server
Is it possible to change the 'Creator of a space'?
Asked by Malin Rathjen:

Dear Atlassian community,

is it generally possible to change the creator of a space in Confluence Cloud? People are leaving the company and their names (even if the account is deactivated) are still shown in the Space details settings (Space is created by ..).

Does anybody know a solution how to change that because we would like to remove all personal information of former collagues.

Thanks in advance for your tips and help!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Malin Rathjen](/t5/user/viewprofilepage/user-id/4664340) ,

unfortunately, this task can't be performed on cloud side. There's an open request for that <https://jira.atlassian.com/browse/CONFCLOUD-72561>. Please vote and watch it in order to keep you up-to-date.

Hope this helps,

Fabio

comments: author: Malin Rathjen
body: Hi Fabio,

thanks for your quick reply. I voted for the issue. Just one final question on that case: it is correct that this information (the users name) is not deleted even if the managed account is deleted, isn't it? If the deleted managed person/account is for example a page creator/owner the users name is deleted and from then on displayed as 'former user'. Would be happy about a feedback! Thanks!


author: Fabio Racobaldo _Herzum_
body: Ciao [@Malin Rathjen](/t5/user/viewprofilepage/user-id/4664340) ,

your user should be deactivated (<https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/>). In this way your issue will be maintain the reporter name even if he has no more access to Jira.

Fabio


author: Rebecca Hylek
body: Hi Fabio,

I also voted for this issue. We recently migrated to the cloud and we see the "former user" account in Confluence and Jira. When an issue is updated, it creates a new user in our instance of Jira Align. It's become a very big issue for us and takes constant monitoring.

Until the issue in Confluence is resolved, do you know if there's a way to default the "former user" to a person that is still with the organization? At least in Jira?

Becky Hylek


Tags: cloud

confluence-cloud

space
How to create multilple pages with Attachment in Confluence
Asked by Suvidhaa M S:

We are using Confluence Server version. There is a requirement to create multiple pages with attachment at once from excel or CSV (similar to External system import -\> CSV in JIRA). Could you please suggest me if it is possible with any plugin


Answers:
author: Thiago Masutti
body: Hi [@Suvidhaa M S](/t5/user/viewprofilepage/user-id/4904965)   
Welcome to the Atlassian Community.

You can create pages in bulk by creating your script using the [Confluence REST API](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/).

There's even some community-developed libraries that make it easier to use the REST API depending on your preferred coding language:

* PowerShell: <https://atlassianps.org/>
* Python: <https://pypi.org/project/atlassian-python-api/>
* NodeJS: <https://www.npmjs.com/package/confluence-api>

I hope that helps.

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Vincular caminho de pasta
Asked by Diego Pulita:

Boa tarde! Tudo bem?

Existe alguma maneira de vincular um caminho de pasta a algum lugar num cart?o?

Ex: Numa cadeia de processos de desenvolvimento, a pessoa que cria os primeiros esbo?os, faz uma pasta e coloca arquivos dentro, a pr?xima pessoa que pega esse cart?o, e que vai trabalhar esses esbo?os, clicaria nesse "link" e abre a pasta...

Agradecido


Answers:
author: Vini
body: Oi Diego,

N?o ? poss?vel fazer isso com arquivos de sistema ou em um armazenamento de rede, por exemplo. Mas voc? consegue colocar pastas do Drive ou do Dropbox (ou dos outros servi?os de armazenamento em nuvem que integram com o Trello).

Voc? pode a partir da? usar o servi?o escolhido direto do seu PC, que as atualiza??es v?o mostrar no cart?o do Trello. Por?m, ao clicar no link no cart?o, voc? vai ser redirecionado para o site e n?o para a pasta no seu PC.

Espero que ajude! Abra?os
Cannot sign into iOS app.
Asked by Rayn F.:

I cannot sign into the Trello app on my iPad. I keep getting a run in a sign in circle between Google and Atlassian. I just wasn't to put in my UN and PW but clearly it is not that simple. How can't I cross this bridge of irritation and get back to work on my boards? Thanks in advance.


Answers:
author: Fabienne Gerhard
body: Hi [@Rayn F.](/t5/user/viewprofilepage/user-id/4156034)

welcome to this wonderful community

Did you change anything in your accounts? I tried Trello App on iPhone with Google Account and everything went fine ?

I would try to uninstall the app - try enter on browser - install app again

Hope this could help - please keep me informed how it worked out.


Tags: app

ios
Tem como eu bloquear um cart?o para uma pessoa convidada para aquele time editar? Como fa?o?
Asked by Carolina Toledo Grzybowski Tonucci:

Tenho um quadro no trello e quero convidar v?rias pessoas, por?m quero que cada um edite somente um cart?o daquele quadro. Como fa?o?


Answers:
author: Soumyadeep Mandal
body: Hi [@Carolina Toledo Grzybowski Tonucci](/t5/user/viewprofilepage/user-id/4155989) ,

Welcome to the community!

You can't block a for a single card you can change the permissions for the whole board!

You can change permissions by following these documentations

<https://help.trello.com/article/791-changing-permissions-on-a-board>

<https://help.trello.com/article/732-adding-observers-to-boards>
A OP??A REPETI??O N?O TEM MAIS NOS CART?ES DO TRELLO?
Asked by Suzane Azevedo:

Boa tarde tudo bem?  
Percebi que meu Trello n?o tem mais nos cart?es a op??o repetir, voc?s tiraram ou eu que posso ter mexido em algo que escondeu isso? Poderiam me ajudar?


Answers:
author: Soumyadeep Mandal
body: Hi [@Suzane Azevedo](/t5/user/viewprofilepage/user-id/4155992) ,

Welcome to the community!

Please read this article <https://blog.trello.com/trello-card-repeater>


Tags: repeat
SMS notifications fortask due date
Asked by Bob Carlton:

I am looking for solutions (power-up, integration, zapier) to text board members the reminder on a due date for task on a board.

Thanks so much for your help!


Answers:
author: Ryan
body: Hi Bob,

While there might be some options for this with Zapier, IFTTT etc., there is also the option for your board members to use the Trello app on their devices. If they set this up correctly, they can receive push notifications on their phones for due dates and other events that take place on their Trello boards.

Thanks!

Ryan
Covers and tag not working on Trello Phone App
Asked by Ana Santos:

On my phone, I am not able to change covers or tag myself (just myself, I can tag everyone else) on any cards on the Trello App. On my desktop App and on the website this works fine, but on my phone it doesn't. My colleagues are all having the same issue. Has anyone else encountered these issues? Can this be fixed?

Thanks in advance!

Ana


Answers:
author: Soumyadeep Mandal
body: Hi [@Ana Santos](/t5/user/viewprofilepage/user-id/4155857)

Basically, Cover options are not available in the mobile version yet!

This means that you can use full functionality from pc/mac but you can only view the cover from a mobile you won't be able to edit the cover from mobile.

And if you want to tag yourself in a card just click on the member button and add yourself.

comments: author: Ana Santos
body: Hi,

I want to tag myself in a comment, for example, not add myself as a member of the card, however on the mobile app this doesn't work.

Where can these issues be reported so that these features get added in the future?

Thanks,

Ana


author: Soumyadeep Mandal
body: [@Ana Santos](/t5/user/viewprofilepage/user-id/4155857) ,

You can't tag yourself in the comments!

The feature may available in the future!


author: Soumyadeep Mandal
body: Hi [@Ana Santos](/t5/user/viewprofilepage/user-id/4155857) ,

Welcome to the community!

Please read this article <https://blog.trello.com/card-covers-and-colors>

Basically, in mobile the app takes some time to cache (depending upon your internet connectivity) the cover images, once it loaded then from next time onwards it will show up instantly when you open the board.

comments: author: Ana Santos
body: Hi there,

As you can see below, the cover option doesn't come up at all in the card. And if I had a cover already, the app only lets me remove it, not change it.

![Screenshot_20201111_111333_com.trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/117815i06EC2F6429C424F7/image-size/large?v=v2&px=999 "Screenshot_20201111_111333_com.trello.jpg")

Additionally, I can't tag myself, as mentioned previously. Is this a bug then? Can these things be fixed?

Thank you,

Ana


Tags: app

phone

tag