youngmon/atlassian-qna huggingface dataset:
my Confluence run into 'setup database' state after 'kinsing' malware infection
Asked by Rene Kolb:

Hello dears,

i ran severel years a mini confluence wiki with a few pages. This Confluence instance was infected with malware (kinsing), due to time indisposition I just stopped the server and did not deal with it further.

<br />

Currently, we have decided to migrate this confluence installation to the cloud, but when I try to start the server, the confluence is in the "install database" state and cannot be exited.

<br />

I would like to ask - is there any option to recover data? Conflucene is connected to the mysql database, I have a backup of it, but I am not familiar with the tables structure. it would be enough for us to find out the content stored in the spaces.

Would anyone have any advice on this?

Thanks for any advice, regards, Rene


Answers:
author: Nic Brough -Adaptavist-
body: Your instinct to reach for a backup is exactly right. I would want to start with a clean installation of the software, in a different location (ideally different server - nuke the old one from orbit, it's the only way to be sure)

Your malware attack might have damaged the data in the database, but it won't be able to inject anything that can proliferate, so even if it has damaged your data, your backups should be fine.

To recover, I would

* Install and set up a new, empty, installation of Confluence on a new server.
* Once it's got the basics running (you can log in as an admin and see that there are no spaces), restore a backup into it.

The question at this points becomes what type of backup you have taken. If your database has not been affected by the malware, then you could just stop Confluence, point it at your old database, move the attachments to the new server, restart it and kick off a re-index. If your backup is a database dump, you can do much the same after restoring the dump to a new database. Or if you're relying on the XML backups, go to Admin -\> backups -\> Restore to re-import everything. There are, of course, other backup methods, so we'd need more info if you have used something else.


Tags: confluence-server

server
Critical severity command injection vulnerability - CVE-2022-36804 It affects the confluence
Asked by Moises Gamez:

Does the reported vulnerability CVE-2022-36804 affect the confluence tool?


Answers:
author: Dirk Ronsmans
body: [@Moises Gamez](/t5/user/viewprofilepage/user-id/4909833) ,

As reported in the advisory <https://confluence.atlassian.com/bitbucketserver/bitbucket-server-and-data-center-advisory-2022-08-24-1155489835.html?permissionViolation=true> it only affects BitBucket

Affected Versions {#toc-hId--526957772}
---------------------------------------

All versions of Bitbucket Server and Datacenter released after 6.10.17 including 7.0.0 and newer are affected, this means that all instances that are running any versions between 7.0.0 and 8.3.0 inclusive are affected by this vulnerability.

comments: author: Moises Gamez
body: Thanks [@Dirk Ronsmans](/t5/user/viewprofilepage/user-id/124602)


Tags: cve

security
JSM request - automatically share with organization
Asked by Radu Draghia:

Hello,

I'm looking to create an automation rule that would automatically share this [request](https://paydock.atlassian.net/servicedesk/customer/portal/2/group/6/create/19) when raised with the following [organization](https://paydock.atlassian.net/jira/servicedesk/projects/IS/organization/2). Is this feasible? If so, how do I go about doing it?  
Many thanks,  
Radu


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Radu Draghia](/t5/user/viewprofilepage/user-id/4998583) and welcome to the community,

When setting up a JSM project you can also setup the ability to share a customer request in advance with the organization:

* Go to cog \> products
* JSM -\> Configuration
* Select "Yes, automatically share email requests with the customer's organization. Requests sent from the portal will also be shared unless the customer selects otherwise"

![share with org.png](https://community.atlassian.com/t5/image/serverpage/image-id/214307i9029258BC56DED4F/image-size/large?v=v2&px=999 "share with org.png")

comments: author: Radu Draghia
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) thank you for your reply.

The requesters would not be part of the organization I want the request to be shared with, so I don't think if the suggestion above would work for me.


author: Alex Koxaras _Relational_
body: Right..

Did you try the following rule?

![Edit organization.png](https://community.atlassian.com/t5/image/serverpage/image-id/214362iAC3637CC6851A296/image-size/large?v=v2&px=999 "Edit organization.png")

Of course what you type on the Organization field depends on how you have set up your SD.


Tags: cloud

confluence-cloud

jira-service-desk
Usage of Confluence for a project/team review
Asked by VINCENT DUPONT:

Hello,

I wonder how do YOU use Confluence for a task like a project review or team review?

We have issues in Jira, but I prefer to use Confluence for a review because it has the ability to show the issues +record textual information.

I was expecting to be able to add a list of jira issues (from a project or a filter) with customized view, and be able to edit each specific issue or attribute easily from Confluence. But this does not seem to be the case. I dont want to be switching between jira and Confluence (in read and edit mode) all the time!

Maybe i'm misunderstanding something...

So how are you managing information while discussing with the team manager or project manager?

* updates on issues
* create new issues
* create actions in Confluence
* create new risks
* add general information
* add decisions


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@VINCENT DUPONT](/t5/user/viewprofilepage/user-id/1380171) ,

As a representative of the Stiltsoft team, I can name several tips that may be achieved with the help of our app that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) (maybe you already have the add-on installed for your instance):

* you may create Jira dashboards (including Gantt chart based on Jira issues) right in Confluence (the documentation is [here](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+Jira+Issues?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111))
* you may add manually created comments to the tickets coming from the Jira Issues macro (check the second part of [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Can-I-dynamically-populate-the-fields-of-a-table-based-on-values/qaq-p/1505810))
* you may use our macros to count/filter empty and non-empty checkboxes if you use tables for action items' creation

Unfortunately, at the moment we don't have any options to pass updates from Confluence to Jira.


Tags: cloud

confluence-cloud

filter

jira

table

table-filter

table-filter-and-charts
Word Docs opened with Trello are missing the links.
Asked by Joseph Schwab:

I have attached links to word documents via Google Drive. But when I open the documents via trello , none of my links work anylonger.

Is there a way I can have trello open my word documents via trello instead of having to use GOOGLE docs?


Answers:
author: Iain Dooley
body: [@Joseph Schwab](/t5/user/viewprofilepage/user-id/3953251) in what way aren't the links working any longer?

comments: author: Joseph Schwab
body: When I closed it in Google docs it changed all of my links to pictures. So now none of my files work correctly anymore.

This unfortunately will cost me several hours of work.


author: Joseph Schwab
body: ![PIC.png](https://community.atlassian.com/t5/image/serverpage/image-id/144553iBC76A074C701FAC1/image-size/large?v=v2&px=999 "PIC.png")
Cancelei e solicitei reembolso, como consigo receber uma certeza?
Asked by Ariane Miranda Santos:

Prezados,

Preciso de uma ajuda da comunidade no que diz respeito a confirma??o do suporte,  

Fiz uma compra na Trello, por?m, imaginava que a cobran?a seria feita em Reais e foi feita em D?lares. No mesmo momento que recebi a confirma??o da compra pela operadora do cart?o e me assustei quando percebi que o valor era quase 6 vezes o valor que eu imaginava, cancelei a compra de imediato e solicitei reembolso, por?m at? agora n?o obtive retorno e respostas.  

A minha pergunta ? como posso ter contato com o suporte, onde eu tenha respostas, j? que possui um artigo nos termos jur?dicos que garante o reembolso em at? 90 dias ap?s a inscri??o e cancelamento, por?m preciso de respostas da equipe e n?o estou tendo.  

Pe?o desculpas pelo engano, mas se eu tivesse a certeza que seriam valores cobrados em D?lar, estudaria melhor a condi??o.   

Obrigado.


Answers:
author: Vini
body: Oi Ariane, tudo bem?

Vi que a sua solicita??o j? foi atendida pelo suporte, e o estorno foi feito.

Para outras pessoas com o mesmo problema, acesse: <http://trello.com/contact>, escolha **Entre em contato com o suporte** e **Cobran?a**.
How can I update a checklist on muliple cards at once?
Asked by Tawnya Cagle:

If I add a new item to a checklist on a card, how can I update all the cards with that particular checklist at once?


Answers:
author: Iain Dooley
body: [@Tawnya Cagle](/t5/user/viewprofilepage/user-id/4110289) This Trellinator function would do it:

<https://gist.github.com/iaindooley/7c7e319d9fc483de4a754809bed1dd0b>

You can add it as a listener in BenkoBot:

<https://app.benkobot.com/>


author: milynnus
body: [@Tawnya Cagle](/t5/user/viewprofilepage/user-id/4110289)

Can be done. But collect card does not have ability to collect cards based on a checklist so for cards with the checklist you may need a label. Once that is in place, when new item added to checklist, collect the cards and iterate through each link and add the item to the checklist.
How do I expand my cards when using Trello in Microsoft Teams?
Asked by Patty Paratore:

Somehow all my cards collapsed and I can't figure out how to expand them. When I go to Trello in my browser they are all expanded. However the cards on the board within our Teams are still collapsed.


Answers:
author: jhon Danial
body: You should [check](https://ezryder.com.au/aaron-lal/) the filter first. Maybe you have enabled the filters.


author: Iain Dooley
body: [@Patty Paratore](/t5/user/viewprofilepage/user-id/4404308) this isn't a teams issue, you appear to have inadvertently enabled a filter on your board. Look for the little white "X" in the top right, or just hit the x key on your keyboard to clear the filter.

comments: author: Patty Paratore
body: Thank you Lain. That fixed the issue. :)
Adding A Card with List of Transactions / Numbers
Asked by Morganco:

I would like to add a card that is strictly for receipts/transactions that my business makes throughout the day. That way my bookkeeper can add the transactions into the card as they come in from purchases made by our employees throughout the day. If they could then be added up with a running total similar to excel it would be helpful.


Answers:
author: milynnus
body: *[@Morganco](/t5/user/viewprofilepage/user-id/4404271)*

Take a look at Smartfields Power Up.

comments: author: Iain Dooley
body: [@Morganco](/t5/user/viewprofilepage/user-id/4404271) [@milynnus](/t5/user/viewprofilepage/user-id/3947182) the new DashCards powerup might also have what you're looking for (if not now then in the near future)
Linking a board with a card
Asked by Asaf Hershkovitz:

Hi everyone!

thanks for this awesome community.

I have a wish/fantasy that I would love to hear if it's possible.

Can we somehow link an entire board to a single card? this card will have checklists that are linked to the cards in the board, and it will notify for upcoming due dates. basically, I wish it will be possible to estimate the general project status from the card.

What do you think? is it possible? :)


Answers:
author: Felix
body: > basically, I wish it will be possible to estimate the general project status from the card.

<br />

This sounds like a use-case for something like the [Hello Epics Power-Up](https://trello.com/power-ups/58c85f41d7f012a1879c7b2e/card-relationships-hello-epics) or [Epic Cards.](https://trello.com/power-ups/5b7ae739fad82e45988016cf)

Generally, I'd recommend you check out the power-up directory, there's a bunch of cool power-ups that help you summarize projects/tasks on a Trello board.


author: Fabienne Gerhard
body: Hi [@Asaf Hershkovitz](/t5/user/viewprofilepage/user-id/4133501)

first of all thanks for your kind words! I'm sure everyone in community loves this ?

You can easily link a board to a single card:

* Go to 'Attachments'
* Choose 'Trello'
* Choose the board you want to have linked

The other thing you wrote about - and I really wish to make dreams come true - are not worked by this link.

This would be another workflow maybe using butler and combining two boards -\> When something is finished and moved to list 'Finished' update a card on another board

You should really check out Butler for those more complex workflows!

Feel free to ask for more help!


Tags: board

card
Trello Issues
Asked by Dylan DuColon:

I run a Trello Board for a company, I am currently having issues where if I m not added to a card I suddenly cant see it. I have other guys on the board who aren't a member of any of the cards but they can see all the cards. Can anyone help me with this issue?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Dylan DuColon](/t5/user/viewprofilepage/user-id/4404156) ?

Welcome to the Community! I'm wondering if a Trello shortcut might be able to help you out, check out the blog here \>\> <https://blog.trello.com/popular-trello-keyboard-shortcuts>

But in short...

To quickly remove everyone else from your view press 'q' to display only the cards that are assigned to you. Press 'q' again to bring everyone else back [to the party](https://blog.trello.com/trello-team-toolkit?hsLang=en).

![](https://blog.trello.com/hubfs/qshortcut-1.gif)

Another way to find what you need is to press 'f' to open up the search function in the board's menu.

Your cursor will automatically be focused in the input field so that you can start searching by term, label, member, or due date. This easy search will help you quickly find what you are looking for across the board.

I hope this helps but any other questions just ask away ?

All the best,

Laura

comments: author: Dylan DuColon
body: Do you have any other guides/Tutorials I could look at by chance? That board was extremely helpful and I would love to learn more.


author: Laura Holton _ACE Rotterdam_
body: Trello has a whole host of guides, is there anything you're specifically interested in learning?

If you're new to Trello you may enjoy this \>\> <https://trello.com/en-GB/guide>

If you're after more specific, smaller features I'd recommend taking a look around Trello's support guides \>\> <https://help.trello.com/category/698-category>


author: Dan Ivory
body: Hey [@Dylan DuColon](/t5/user/viewprofilepage/user-id/4404156)

If it helps, I've been working on some video tutorials here :)

<https://www.youtube.com/channel/UCrqmyoEdH8mMHIIpbEAxTFA>

Including some on keyboard shortcuts

- <https://www.youtube.com/watch?v=obnYheL4-dM>

- <https://www.youtube.com/watch?v=uhAOIK-X0y0>

If you have any requests for videos, let me know!

Dan


author: Felix
body: Press 'q' on your keyboard.

You're probably filtering for cards assigned to you. Some help docs here: <https://help.trello.com/article/972-filtering-vs-searching>

comments: author: Dylan DuColon
body: Exactly what was happening, Thanks!
I want to know business class.
Asked by Pedidos Tecniven:

hi!!! I want to know if with the business class payment, all the things that I put with a date in the checklist. will it show in the power-up calendar as a thing o not?


Answers:
author: Garrett
body: Hi [@Pedidos Tecniven](/t5/user/viewprofilepage/user-id/4403730)

The calendar view will show checklist items that have a date assigned to them. Please note though that those items will not sync to a third party calendar, such as Google Calendar.
Problem automation Butler with linked checklist
Asked by Arno Jansen:

Hi,

I have in board 'A' a checklist, and each checklist has a share link to a card on board 'B'. I want to do an automation that if a card on board 'B' is moved on list 'Done' that the corresponding checklist on board 'A' is getting automatic checked.  

Can't find a way how to do this. Is this possible?

Kind regards,

Arno


Answers:
author: milynnus
body: [@Arno Jansen](/t5/user/viewprofilepage/user-id/4404039)

The cards in board B will need to know which card has the checklist with the cardlinks to the cards in Board B. Typically you would have a first attachment as the cardlink when the dependency is first established.

comments: author: Arno Jansen
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)   
Thanks for your reply.  
So I need to do an extra step on all the cards on board 'B' who has a connection to the checklist on board 'A'. You mentioned an attachment. Not clear exactely what to do now. Can you help me further which steps I need to take? Thanks!


author: milynnus
body: [@Arno Jansen](/t5/user/viewprofilepage/user-id/4404039)

If you were to use the collect card action, then for each card linked in checklist item, add link using the {triggercardlink}... Try it.


author: Arno Jansen
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)   
Thanks for helping me. I'm trying, but too bad it's not clear for me yet. I'm not so familiar with butler yet.   

From what I understand I don't have to anything on the cards on board 'B', is that correct?

And you mentioned {triggercardlink}. Is that a variable or so which I can use, see my following set up:  

Trigger:   
When a card is moved into list 'Done'  

Action:  
for each card linked from an item in checlist  
{triggercardlink}  

check item  
{triggercardlink}  

Sorry, maybe it's quite simple to do it. But not sure what to do with {triggercardlink} if I need to copy and paste a link somewhere.  

Maybe it's too difficult to explain, but hope you explain it a bit more.  


author: milynnus
body: [@Arno Jansen](/t5/user/viewprofilepage/user-id/4404039)

I realised "collect cards" creates checklist list on current board but here's one solution.

![Screen Shot 2021-05-22 at 6.01.57 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/144431i844BAA1D7B26B747/image-size/large?v=v2&px=999 "Screen Shot 2021-05-22 at 6.01.57 AM.jpg")


Tags: butler
Notificatiion Frequency
Asked by Melis Deniz UYANIK:

We would lite to get an e-mail when a change is occur.

How can we do this?


Answers:
author: Pedro Silva
body: Hi [@Melis Deniz UYANIK](/t5/user/viewprofilepage/user-id/4179228)

Please check this:

[Sending Email on Butler for Trello \| Trello](https://trello.com/c/V9WIfI5i/236-sending-email)
"must reactivate user first" message pops up with no explaination
Asked by Thomas Murphy:

I'm trying to invite a guest to a business class trello board. I message pops up saying "must reactivate user first" with no other explanation or link. What does this actually mean? There is no documentation about this, and poorly/loosly formatted searches lead to this page,

<https://help.trello.com/article/1029-what-is-a-deactivated-user>

which is talking about reactivating a member of a workspace, which is a completely different situation, as far as I can tell. The user in question has never been a member of the workspace in question, nor should they be.


Answers:
author: Thomas Murphy
body: So it turned out that the users I was trying to invite were all from another organisation (a customer) which has an "organisational admin" for Trello, so individual users with that @somedomain.com address are blocked by default and have to be manually activated by the Trello admin at the organisation. This error message is precisely no help in working this out, though, I needed a Trello support ticket and 2 days before I knew what was going on.


author: Thomas Murphy
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)maybe, but I have no way of knowing if this is true because it's occurring when I'm trying to invite various clients, so I have no way of establishing the status of their Trello accounts, and shouldn't have to trouble them to find out.

What I would like to know is whether this functionality and the associated message is actually documented anywhere? From there I could eliminate possibilities methodically.


author: Iain Dooley
body: [@Thomas Murphy](/t5/user/viewprofilepage/user-id/3903805) this sounds like the same error I saw recently after I deleted a Trello account, but that member was still a member of a board, but as like a "ghost" member. When I tried to copy the board with members, I got the same error. I think it means the person you're inviting had an Atlassian account and deleted it, and it now needs to be reactivated.
Business Class asking me to upgrade?
Asked by Barbara C Phillips:

I paid for business class for 2 users. And yet when I log into my boards, it wants me to upgrade. I've written for support, but I've never received an answer.

Why am I being asked to upgrade when I already have?


Answers:
author: Iain Dooley
body: [@Barbara C Phillips](/t5/user/viewprofilepage/user-id/4364290) business class subscriptions apply to workspaces, so perhaps the board you're looking at is not a member of your business class workspace.

comments: author: Barbara C Phillips
body: That must be it.

It's my personal boards then that are the workspace, while my work boards, with my VA, are not.

I suppose I can move the boards around to get them where I want them.

Thanks for your help.
Busco nombre de algun hotel o restaurante en Sevilla que trabaje con Trello. Gracias
Asked by Jaime Pedro Martin Salvador:

Busco nombre de algun hotel o restaurante en Sevilla que trabaje con Trello. Gracias


Answers:
author: Brant Schroeder
body: [@Jaime Pedro Martin Salvador](/t5/user/viewprofilepage/user-id/4280940) - I am not understanding your question. Are you looking for hotels or restaurants that use Trello? If so I there might be community members that could help you. Do you have a more specific question about how they are using Trello?

comments: author: Jaime Pedro Martin Salvador
body: Buenos dias. Querria ver como trabajan otros establecimeintos de Sevilla bien Hoteles o restaurantes con el sistema Trello. Muchas gracias


author: Brant Schroeder
body: I think it might be hard to find someone specifically in Sevilla who is in that market. I would suggest asking any questions that you might have and we could help you with them.
business class- calendar view of multiple boards
Asked by Kirstie Wang:

Love the new calendar view in business class, but I'm wondering if there's a way to view multiple boards in calendar form so that I can see multiple boards on 1 calendar view. Thanks!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Not a native feature of Trello yet, but it can be achieved with 3rd parties like Planyway as mentioned above, or another alternative is to use Unito's board sync power up to build a master board that consolidates cards from many boards into one. From there, you can use Trello's native calendar view in the master board.


author: Vero Rivas
body: Hi [@Kirstie Wang](/t5/user/viewprofilepage/user-id/4403116)

Look at this power up, maybe can help you

<https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar>

Cheers

comments: author: Kirstie Wang
body: Thanks so much. Currently using planway and I love it, was just wondering if business class now had this option but I guess not. Thanks!


Tags: calendar