youngmon/atlassian-qna huggingface dataset:
I can not use Confluence Questions in Confluence Free Plan.
Asked by Akira Higuchi:

I have a problem with Confluence Free plan and Confluence Questions. I've added "Confluence Questions" to my Confluence Cloud. Installing was succeeded and I can put question into Ask Question form. But after clicking the save button, my question was not saved. I also can't find any questions. I tried to install Questions into my Confluence Cloud with the standard plan, and it was good. I can save Questions.


Answers:
author: Diego
body: Hello [@Akira Higuchi](/t5/user/viewprofilepage/user-id/600126) ! The behavior you described is known. I have created a free account and tried to replicate it just to be certain about it.

Sure enough, I was able to replicate the problematic behavior. I believe that this is the error you face when trying to post an answer:

![Annotation 2020-04-03 144854.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/89231iF212EBF13A6128A5/image-size/large?v=v2&px=999 "Annotation 2020-04-03 144854.jpg")

With this error in mind, I can tell you that the issue we are facing is the one described here:
> * ++**[\[Confluence Cloud\] Confluence Free won't allow users to post answers on Questions for Confluence](https://jira.atlassian.com/browse/CONFCLOUD-69554)**++

Currently, the best course of action is to vote and watch the report. Voting for it will help to increase the issue visibility and watching it will keep you up to date with everything posted there.

I understand that this is not a solution, but I believe this information helps us to understand what is happening. Looking forward to your reply.

comments: author: Akira Higuchi
body: Hi, Diego

<br />

Thank you for the reply and really appreciate reproducing it! The information described in this issue is just what I'm facing. I will watch this issue and start to discuss changes to the standard edition with my team members.


author: Diego
body: Wonderful! Thanks for getting back to me and for letting me know that this cleared up the issue for you.

Let me know if you need anything else. Also, if you feel like it, come contribute to the community!


Tags: cloud

confluence-cloud

questions-for-confluence
How can I tell if a user has downloaded an attachment?
Asked by user1647473884182:

We put important files (certificates, etc) on Confluence pages for customers with user accounts to download. Once downloaded we then need to delete the files so we need a method of determining when the attached file has been downloaded. Is there any app/add-on which can show this?


Answers:
author: Nic Brough -Adaptavist-
body: There are a couple of apps designed for tracking views, but they cannot tell if a file was downloaded, viewed in line or previewed - those actions all look like downloads.

comments: author: user1647473884182
body: Is there anything at the tomcat or Apache levels that would indicate a download had been served?


author: Nic Brough -Adaptavist-
body: If you are behind a proxy, you can enable logging of the urls hit and you'll see that preview and "open" are different.


author: user1647473884182
body: Thanks for that.


author: RJ Foltz
body: Jira is collecting votes for this enhancement as other users are needing this functionality also. Please vote.

[\[JRACLOUD-75654\] Audit log for attachment downloads and views - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/JRACLOUD-75654)


Tags: attachment

download

monitor
Bold not working (Windows + Chrome)
Asked by yuri.manders@collibra.com:

Using confluence, making text **bold** does not work for me. This counts for all text types (headings, paragraphs, quotes, etc.)

I'm on Windows using Chrome, but the issue is also persistent in MS Edge.

Little bit more info:

* \<strong\> gets applied to the selected text
* Devtools shows the following:
*

  ```
  strong, b {
  font-weight: normal;
  font-family: 'ProximaNova-Semibold', 'Helvetica Neue', Helvetica, Arial, sans-serif;
  }
  ```

* When deselecting 'font-weight' the text shows bold


Answers:
author: Joel Westberg
body: I was seeing this on OSX + Chrome as well, and it turned out that reducing magnification in my browser fixes the issue. Not sure why the CSS is designed this way, but at 110% Zoom or less, **bold text** shows up as bold. At 125% it does not.

Your mileage may vary depending on resolution. Seems like an editor bug to me, either way.

comments: author: Ira Philip
body: The ZOOM setting was indeed the culprit. Thanks.


author: Sam Savage
body: Yes this is a recent regression. Atlassian! Come on - school boy error!


Tags: cloud

confluence-cloud
Can I create Jira issues (mostly tasks) directly from Confluence?
Asked by Romain_B:

Hi,

I've been using Confluence's inbuilt task list system. It's not bad, but quite limited in terms of management, as tasks are either open or closed. Is there a way to create Jira tasks on the fly (no clicks, just parsing, like with Confluence's tasks) from a Confluence page?

Ideally, I'd like to pass the following: Jira project (could be a default), type of issue (maybe), assignee, due date, title, short description. The goal is really to just type my meeting minutes and be done with it, while still having proper task tracking.

I've googled as much as I could but didn't have any luck finding anything...

Thanks!

Romain


Answers:
author: Danny
body: Hello [@Romain_B](/t5/user/viewprofilepage/user-id/3842233)

Is this still an issue for yourself or were you able to find a solution?

You mentioned you searched for a solution and you were unable to find anything suitable, is that correct?

Your primary requirement was for Confluence to parse the content and create (or suggest potential) Jira issues on-the-fly?

Apologies for all the questions, it helps to fully understand the context.

Thanks,

Danny

comments: author: Romain_B
body: Hi [@Danny](/t5/user/viewprofilepage/user-id/3263313) ,

Yep, it's still an issue for me. The use of the Jira macro is too slow for me as it requires many clicks.

My primary requirement is indeed to create issues (tasks) on-the-fly, just as can be done Confluence's tasks. It's lightning fast, and just so efficient... Yet, the follow-up on these tasks is just too limited for me on Confluence, as the Confluence tasks basically just allow you to click when it's done.

Thanks for asking for these clarifications.

Regards,

Romain


author: Danny
body: Thanks [@Romain_B](/t5/user/viewprofilepage/user-id/3842233)

Unfortunately I could not find an exact solution to your requirements, instead I think reaching out to Adaptavist regarding their Confluence Scriptrunner add-on may get you one step closer.

The closest example I could find was utilising Adaptavist and Comala Workflows to create jira issues on page approvals. Does not work for on-the-fly Jira Issue creation.  
[https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Create-Jira-issues-from-inside-Confluence-with-Comala-Workflows/ba-p/1182067](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Create-Jira-issues-from-inside-Confluence-with-Comala-Workflows/ba-p/1182067%C2%A0)  

While the end result is not exactly what you require I would suggest reaching out to Adaptavist to see if it is possible to create Jira issues based on a particular Confluence page event trigger.

Apologies I could not be any further assistance,

Danny


author: Romain_B
body: Hi Danny,

Thanks for the answers.

I'll try reaching out to them.

Regards,

Romain


Tags: confluence-server

jira

server
Macro copy page with dialog - how to
Asked by Jean-Michel Rottiers:

I'd like to create a user macro allowing to mimic the copy page behavior in Confluence. This is needed to allow controlled page copies performed by team members. For internal reasons the templates are difficult to use for us.

Macro should have different parameters

- page to copy

- page Title

- target space

- parent page

Display the link in for of a button (using button class

Is this achievable? I'm facing issue in the URL construction

Thank you


Answers:
author: Dominic Lagger
body: Hi [@Jean-Michel Rottiers](/t5/user/viewprofilepage/user-id/1021296)

The macro itself with these parameters shouln't be a problem. I see a challenge in the copy process. As far as I know, there is no copy function in velocity. So you would have to do it with REST API. And also there is no copy function. That means, you have to get the content and create a new page.

* [Get Content](https://docs.atlassian.com/ConfluenceServer/rest/7.2.0/#api/content-getContent)
* [Create Content](https://docs.atlassian.com/ConfluenceServer/rest/7.2.0/#api/content-createContent)

The other thing is, you have to do it with velocity and Javascript in the user macro browser (Another challenge). A good example for creating a new page is here: [Confluence REST API example](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/). (In the middle is the section "Create a new page (jQuery)"). Be careful with the login credentials.

Another negativ impact would be: The user clicks the button and nothing happens... because the new page was created in the background.

It might be, there is an easier way to do this, but I can't remember any...

**My Questions:**

Did you try something already, Did you have any success? You wrote, that you have a problem with the URL construction. What do you mean with this?

Hope this helps

Regards, Dominic

comments: author: Jean-Michel Rottiers
body: Thank you for your reply I was playing with different parameters one user macro but I was not able to properly construct the URL with the parameters.  
I will stick to the native feature and instruct my users to use it following a standardized procedure.

Thank you
Link to cell in table
Asked by Peter Mannerhagen:

I miss the possibility to link to specific cell or row in a table.


Answers:
author: jloader
body: Atlassian: another upvote for linking to a table cell in Confluence Cloud please...

comments: author: Peter Mannerhagen
body: I really miss this funktion.


author: Shannon Humphries
body: Adding a heading within a table cell will generate a copy-able link now (reminder to hit publish to get link). The anchoring isn't perfect but its a good enough solution.


author: Fabienne Gerhard
body: Hi [@Peter Mannerhagen](/t5/user/viewprofilepage/user-id/3698855)

did you check out the possibility using [Macro Anchor](https://confluence.atlassian.com/doc/anchors-139442.html)?

This should solve the problem :)

Ok forget that - I missed that you are using Cloud....

comments: author: Peter Mannerhagen
body: Is there a solution to my problem for Cloud?


author: Peter Mannerhagen
body: When will Cloud be abel to use Macro Anchor?


author: user1600929636653
body: Have the same issue, can't seem to find a way to link to a specific table cell on Cloud Confluence.


author: Fabienne Gerhard
body: Hi [@user1600929636653](/t5/user/viewprofilepage/user-id/3759919) and [@Peter Mannerhagen](/t5/user/viewprofilepage/user-id/3698855)

as in documentation [roadmap](https://support.atlassian.com/confluence-cloud/docs/confluence-cloud-editor-roadmap/) mentioned anchor macro was removed - a workaround that works fine (and is added) is [link to headings](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/) instead in confluence cloud  
-\> Scroll down until you come to Link to a heading on a page or another page

Hope this works as good for as it works for me ?


author: user1600929636653
body: Hi, [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)

Link to headings works fine when it is an actual heading on the page, and I've successfully linked content within tables to headings on other pages. But for content within a table cell, setting the text into a heading doesn't generate the same copy-able link as normal headings have...


author: Jonny Armstrong
body: having the exact same issue :-( would be great to hear a solution


author: Benjamin Krau?
body: I also really miss this feature!  

However it doesn't seem to be possible in the new editor right now. The documentation for Confluence Cloud states in <https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/> (date: 2020-09)
> Linking to text formatted as headings in tables isn't currently possible in the new editor.

:-(


author: Ian Estaphan Owen
body: Has there been update to confluence cloud that enables table cell linking?


author: Oscar Biondolillo
body: Any update? curious to know as well. It would be super helpful.


author: chris.grom
body: Atlassian: Please restore the ability that allows Confluence users to anchor to content located within tables.

Thank you.


Tags: atl-gruland

cloud
Error connecting to MySQL
Asked by LEE LAI SHENG:

I have install confluence production to connect to MySQL onto my premise server. I have problem connecting from confluence to the MySQL database.

<br />

I hit the below error when testing the connection to MySQL from confluence;

**'Problem connecting to your database**

SQLState - S1000  
java.sql.SQLException: Illegal operation on empty result set.'


Answers:
author: Nic Brough -Adaptavist-
body: This happens mostly when you are using an unsupported database version. Can you check your version of Confluence's "supported platforms" page?


Tags: confluence-server

mysql

server
remove automatic smiley display when typing " : "+line break
Asked by Xavier Kress:

Hi, could you tell me if it is possible to remove automatic smiley display when typing " : " + line break. It's really annoying.  

Thanks


Answers:
author: Diego
body: Hello [@Xavier Kress](/t5/user/viewprofilepage/user-id/2173006) !

As I understand, you want to ++*remove the automatic conversion of a specific set of characters into an emoji*++.

Currently, t++*here is no feature that allows us to disable only specific emojis*++ . What we have is ways to ++*avoid any emoji or disable them all*++.

If you want to undo the conversion of any set of character into emojis, you can use this button combination:
> *CTRL+Z -- Windows*
>
> *CMD+Z -- macOS*

Now, if you want to disable All Character Conversion Into Emojis, you need to do this:
> 1. *Click your profile picture*
> 2. *Select click the "Settings" option*
> 3. *Click the "Edit" button*
> 4. *Uncheck the "Enable Keyboard Shortcuts" option*
> 5. *Click the "Save" option*

This procedure will disable both the conversion to emojis and the keyboard shortcuts in Confluence. ++*This setting affects your user account only*++.

If you want a more in-depth view of this topic, you can take a look here:
> * ++**[\[Confluence Cloud\] Use symbols, emojis, and special characters](https://confluence.atlassian.com/confcloud/use-symbols-emojis-and-special-characters-724764854.html)**++

I hope this helps! Looking forward to your reply.

comments: author: Xavier Kress
body: Many thanks for your reply


author: Diego
body: Thanks for getting back to us!


author: dwalliang
body: Hello,

I think that this answer doesn't meet the need.

The need is clear: by typing ":" + line break, we don't want to insert a smiley, we want a ":" and a line break.

It's not about converting a set of characters. This is to show a dropdown list and default to selecting an emoji when typing ":" + line break.

I observed that the behavour is different depending on the language.

In English, the ":" is preceded by a letter and when you type a letter + ":" + new line, there is no dropdown list.

In French, the ":" is preceded by a space. When you type a letter + space + ":" + line break, an emoji is inserted.

The workaround I found is typing ":" + ESC + line break. But this slows down text editing...

A parameter to disable this feature would be ideal.

Thanks


author: yann.boulanger
body: I'm am agree with dwalliang, this is not an acceptable behavior for an editor to associate ":" automatically with smiley.

Could you just add a way to disable it ?


author: Vincent VOISIN
body: I totally agree with Dwalliang and yann.boulanger.

Since we've upgraded our confluence, our users are really disappointed by the feature...

And the deactivation of the shortcut in the profile section is not an acceptable answer...


Tags: cloud
Unable to insert Korean within page arrangement
Asked by KyeongSoo Lee:

Although I can insert Korean letters on a new page, it is unable to insert Korean letters into within page arrangement.

![Case 2 Question.png](/t5/image/serverpage/image-id/88921iF0B67DAC14BC1375/image-size/large?v=v2&px=999 "Case 2 Question.png")


Answers:
author: Vero Rivas
body: Hi [@KyeongSoo Lee](/t5/user/viewprofilepage/user-id/3842017)

Look at this post

<https://community.atlassian.com/t5/Confluence-questions/It-doesn-t-work-to-convert-to-Korean-only-Confluence-on-our/qaq-p/972692>

Cheers
Why is all data summarized by year in my chart?
Asked by Torkil Sinkaberg Johnsen:

I hope someone can help me understand why the Chart from Table macro summarizes year on the X-axis, instead of showing all dates.

I have the following table. It goes from 2019-01-01 to 2019-12-31, and the "Sheep" value from 1 to 365. Obviously just test data to see if I can get a linear line graph showing. Here are the first 10 lines:

![table.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88912i2BFC38ED59628B37/image-size/large?v=v2&px=999 "table.PNG")

But my graph just looks like this, with a single point where all the days are summarized:

![graph.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88913i4CFBA692905824AF/image-size/large?v=v2&px=999 "graph.PNG")How can I display a graph with all 365 data points? I don't get it... :)


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello [@Torkil Sinkaberg Johnsen](/t5/user/viewprofilepage/user-id/3820304),

Please, switch the chart type from [Line](https://docs.stiltsoft.com/display/TFAC/Line%2C+Area%2C+Stacked+area+chart+types) to [Time Line](https://docs.stiltsoft.com/display/TFAC/Time+line%2C+Time+area%2C+Stacked+time+area+chart+types) and then set date format to yy-mm-dd.

comments: author: Torkil Sinkaberg Johnsen
body: My god... That easy eh? YOU ARE A LIFESAVER! Thanks Andrey!


author: Torkil Sinkaberg Johnsen
body: [@Andrey Khaneev _StiltSoft_](/t5/user/viewprofilepage/user-id/781696) do you know where I can find the documentation for those date formats?


author: Andrey Khaneev _StiltSoft_
body: Here are the [docs](https://docs.stiltsoft.com/display/TFAC/How+to+set+the+date+format+and+worklog+settings).

Ans if you use the /dateMacro (entered with a slash), then you do not need to take care of the format - the chart will detect it automatically.


author: Torkil Sinkaberg Johnsen
body: Found it: <https://docs.stiltsoft.com/display/public/TableFilter/FAQ#FAQ-Supporteddateformats>


author: Torkil Sinkaberg Johnsen
body: I could get this to work with normal dates, but not with data that only has week numbers, like 2019-01, 2019-02 etc.

Tried both the yy-ww and yy-w formats, but the format is not recognized it says :(

![graph_week.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88925i3AEDD25B28CAA873/image-size/large?v=v2&px=999 "graph_week.PNG")

Any ideas on this one?


author: Andrey Khaneev _StiltSoft_
body: Support for weeks in dates was added in version [5.1.0](https://docs.stiltsoft.com/display/TFAC/Table+Filter+and+Charts+5.1.0).

If you click What's new, then you'll see what version you are on:

![2020-04-02_13h54_59.png](https://community.atlassian.com/t5/image/serverpage/image-id/88938iE600D34DFF8299CA/image-size/large?v=v2&px=999 "2020-04-02_13h54_59.png")


Tags: chart

cloud

confluence-cloud
Set $body of a user macro from inside the macro
Asked by Thorsten Reinhardt:

Hello everybody,

I'm looking for a way to set the value of a user macro's $body from inside the macro.

There is the following background for this. When creating a new Confluence page using a template, the user macro gets an initial value in the $body. This value is used as long as no other value is selected in the macro. (A value would be selected by editing the user macro and selecting a value there using the dropdown).

Here is the crucial question - if I choose a value other than the initial value in the macro, the value selected in the macro should be automatically set in the macro's $body to avoid irritation.

Within the macro, the value of the variable $body can be reset with

```
#set ($body = $paramXYZ)
```

but the value is then not adopted when saving.

Is there a solution for this?


Answers:
author: Dominic Lagger
body: Hi [@Thorsten Reinhardt](/t5/user/viewprofilepage/user-id/486100)

I'm not an absolut expert with user macros, but I wrote a few easy ones.

Let me guess, the value isn't adopting when saving the macro, but is adopting when saving the page?

User Macros are rendered in the view mode of the page. As far as I know, you can't change the body text in the edit by changing the parameter.

Look at my example, do I understand you correct?

**My Macro:**

```
## This is an example macro
## @param Name:title=Name|type=string|required=false|desc=Your name


#set ($body = $paramName)
$body
```

**Page in the edit mode**

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/89688i6D5DCCAE840D4E19/image-size/large?v=v2&px=999 "image.png")

As you can see, the param is "*Test BBBBB* " and the body text is "*Test AAAAA* ". The page in the view mode shows "*Test BBBBB*". Because when loading the page in view mode, the macro will be rendered and in the macro I defined: body=paramName.

Do you really need a body in the macro? Or could you do the same with only parameters and get rid of the body?

Regards, Dominic

comments: author: Thorsten Reinhardt
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600), thank you for your response!

We chose the way through the body of the macro to be able to read an initial value from the dropdown that is set by a template (we use the Blueprint Creator from the Atlassian Marketplace).  
If there was a more elegant solution to being able to set the value we get from the Blueprint Creator Template initially in the macro, you wouldn't need the body.

Unfortunately, we have not yet come up with such an elegant solution.

Regards, Thorsten


Tags: confluence-server

server
Variables in Confluence Cloud
Asked by Corin Fairchild:

Have added a TEXT variable to a page template in Confluence and saved it.

When I try to Create a new page using this template, I get "Failed to get macro details" and the variable is nowhere to be seen in the page that is created.

Is this a bug?


Answers:
author: Shannon S
body: Hi Corin,

Thank you for reporting this to us. To confirm, you edited an existing template to add text variables, and now you're getting an error message "Failed to get macro details". Is that right?

Do you see that error message where the variable is supposed to display? You can share a screenshot of the problem, if you have one available. Also, are the templates with existing variables still working? Was this template working before you added the variable?

I'm aware of an issue now where if a template was created in the legacy editor, and you go to create a page with that template, Confluence tries to display the page preview in the new editor, causing that error message:

* [CONFCLOUD-68362](https://jira.atlassian.com/browse/CONFCLOUD-68362) *Template preview shows the new editor broken when the template is still on the old editing experience*

If you were to create the page even with the error message, does the created page load the variables correctly?

Thank you!

Shannon

comments: author: Corin Fairchild
body: Hi Shannon  

Indeed, I was editing an existing pre-packaged template in Jira Cloud and adding a variable.  

The template works fine if I remove the variable without erroring.

If I insert the variable, the page errors on load and then the variable is nowhere in the page at all.

Thanks

Corin


author: Shannon S
body: Hi Corin,

Thank you for confirming that. So when you publish the page you created with the broken variable, it's not included on the page at all?

If you recreate the template from scratch as a new template, does it work?

Shannon


Tags: cloud