youngmon/atlassian-qna huggingface dataset:
confluence screen jumps while editing
Asked by Heider Garcia:

While trying to edit content, the screen while move around in a very random way. It's as if the cursor jumped to another section and back. It seems as if it is related to using Warning, Note, TIP and Info macros, but we can't reproduce it 100%.


Answers:
author: Zahir Jaffer
body: Strangely, never faced such an issue earlier but found it occuring since 18th December. The issue is so bad, we had to shift to Google documents from Confluence to be able to work.

comments: author: Rebekka Heilmann _viadee_
body: We are experiencing a similar issue. As soon as we are editing collaboratively and 2 are typing at the same time, the cursor is jumping mid-typing which makes it not possible to edit at the same time


author: David Yohler
body: FYI - I recently had a similar symptom. Started editing and a new column was created and the cursor jumped. In my case, some carriage returns (backslash n) were embedded in the text, replacing those with a proper break (html br) helped in my situation. Cleaned up the input text to remove the offending characters and now it works as expected.


author: Felice Miles
body: Looks like this bug has been around for quite some time in one form or another.

I have found the easiest ways to side step this problem is

1. start typing on the line - sometimes that brings the cursor focus back to where you are typing.

2. if that doesnt work then hit SAVE then start editting again. It seems to clear whatever glitch is causing the cursor to get stuck.

However I really dont understand why this bug hasnt been fixed

comments: author: Piyush_Annadate
body: Mine was solved due to a plugin. I really don't remember that anymore 'what the plugin was'. But goes for a plugin which is in use while editing.


author: Kathy Mollman
body: where would I download or search for plug in?


author: Mii
body: I got the same issue here since a year ago.

It's easier to avoid such things when I use Firefox.

Chrome-based browsers (Opera, Vilvadi, Chrome, Chromium, Maxthon...) would have something like these all the time.

But in my case, I choose to use Firefox to publish copy-paste content, and Chrome-based browsers to do the editing all the time. (even with the same annoying problem)


author: Piyush_Annadate
body: Kindly check with recent plugin added OR macro added. 'Jumping of screen' is sign of invalid macro OR plugin added. Check developer mode of Chrome (F12) OR firefox to investigate.


Tags: confluence-administration
External Site to Access Confluence Cloud API via Ajax
Asked by Mike Poling:

Hello,

We have an external site on an external server that we would like to make calls to the Confluence-Cloud REST Api to return JSON data. Can I call our confluence cloud api's via Ajax from our external site? If so, how can I do this?

I have tried multiple ways but I either get CORS errors or possible authentication errors. All I want is to authenticate via anonymous user and (GET) read-only data back. How do I format this Ajax call?

Thanks,

Mike


Answers:
author: James Dellow
body: You can, but you external site would need to do this using JWT <https://developer.atlassian.com/static/connect/docs/latest/concepts/authentication.html>

For client-side apps running in the browser, the all.js script creates the bridge to between your Confluence Cloud instance and your add-on. It won't work outside of Confluence.

comments: author: Rob Jackson
body: Hey James, could you elaborate on this a bit? Once we have a JWT, how do we utilize that so that our site can pull data? We're missing the steps on what we need to configure within Confluence itself (cloud version) so that the link is made. We've circled through dozens of pages of their documentation, but none of it ties together coherently how to actually do this from A - Z. Thanks for any assistance you can provide!


author: James Dellow
body: You need to install a private add-on into Confluence Cloud, just as you would install a 3rd party add-on from the Atlassian Marketplace, but that's the easy bit - based on your description, it would just be an add-on descriptor.

When you install the add-on, it triggers an installation handshake that generates the shared secret. That shared secret needs to be stored so you can create a unique JWT token for each API call.

How you create that JWT token for the API call will depend on what programming language you are using on your server. E.g. this is a toolkit provided by Atlassian for Node.js <https://bitbucket.org/atlassian/atlassian-connect-express> that has functions to deal with JWT so you don't need to write them from scratch.

This is all covered in the Atlassian Connect documentation <https://developer.atlassian.com/static/connect/docs/latest/index.html>


author: Rob Jackson
body: Thank you, James. I think it's that initial step of creating an add-on that's been eluding us. I guess we were thinking we're not really building an add-on, just trying to read data out.

We'll plug away with this extra clarity and see what progress we can make.


author: James Dellow
body: No problem. Confluence Cloud's security model does make it more difficult, but the upside is that its more secure :smile:

BTW you might like to join this mailing list <https://groups.google.com/forum/#!forum/atlassian-connect-dev>


author: Rob Jackson
body: Possibly related, but also no discernible answer: <https://answers.atlassian.com/questions/11980450>


Tags: cloud

confluence-cloud
Atlassian User Interface library (AUI) license error
Asked by Tuyen Hoang:

Hi everyone,

We're trying to add the AUI component in our space and get an error below. We have valid license and AUI is free. Is there any reason why it's not working for us?

Thank you

Plugin Licensing Warning {#toc-hId-1651292811}
----------------------------------------------

You will need to:

1. Visit the [Universal Plugin Manager](https://nebula.egain.com/plugins/servlet/upm#manage) and acquire the necessary licenses.  
[](https://community.atlassian.com/t5/Confluence-questions/Atlassian-User-Interface-library-AUI-license-error/qaq-p/278916?attachment-id=7856){#link_11859ff6a55065}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47256/1/2017-03-08%2015_06_15-Eric%20Anderson%20-%20Agile%20Training%20Home%20-%20Eric%20Anderson%20-%20Agile%20Training%20-%20Nebula.png){#display_11859ff6a55065_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Atlassian-User-Interface-library-AUI-license-error/qaq-p/278916?attachment-id=7857){#link_11859ff6a55065_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47256/2/2017-03-08%2015_06_27-Eric%20Anderson%20-%20Agile%20Training%20Home%20-%20Eric%20Anderson%20-%20Agile%20Training%20-%20Nebula.png){#display_11859ff6a55065_2}


Answers:
author: Davin Studer
body: What macro are you adding to the page?

comments: author: Tuyen Hoang
body: Hi Davin,

I just chose other macros and AUI Message Box

2017-03-08 15_06_15-Eric Anderson - Agile Training Home - Eric Anderson - Agile Training - Nebula.png

2017-03-08 15_06_27-Eric Anderson - Agile Training Home - Eric Anderson - Agile Training - Nebula.png


author: Davin Studer
body: Yeah, that's kinda what I thought. That is part of the Content Formatting Macros add-on. The AUI macros require a license and the others don't. However, as of version 5.x of the Add-on they say it is now a fully paid add-on. Not sure totally what that means as I have updated it on my test Confluence and the macros that used to be free still seem to work. But no matter what the AUI macros have always been paid-for macros.


author: Tuyen Hoang
body: Do you know where I can purchase the license? Searching through market place doesn't give me anything. Thanks.


author: Davin Studer
body: <https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros/server/overview>


Tags: confluence-administration
Import multiple Word docs
Asked by loretta rinaldi:

Atlassian says this still cannot be done and there is no plug-in. Has anyone else been able to achieve this: import multiple Word docs and have a separate page created for each Word doc imported?


Answers:
author: Udit Shah
body: Has anyone got answer for importing multiple word documents in Confluence?


author: Ray Widaman
body: I need this as well for a business partner, if anyone finds a solution please post it.


author: NabilB
body: has this issue been resolved?

I'm having a similar issue where I need to automatically import 100s of Word documents into Confluence as separate pages


author: Karolina Dimitrova
body: I have the same problem/need. I am going to try with Confluence Pandoc Connect as soon as I get the trial version.
How to get old height adjustment feature back for Jira issue filter macro
Asked by Obi_Oduosu:

In pre version 5, the JIRA issues macro allowed you to adjust the height of the macro in user mode. however, following our upgrade to version 7, the JIRA macro only allows you to display based on a max issue count. Is there a way to implement the height adjustment feature in version 7?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Obi,

You can try [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/server/overview) macro's [Fit Table to Screen Area](https://docs.stiltsoft.com/display/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-Fittingthetabletoscreenarea) feature.


Tags: confluence-administration
Change log template is missing
Asked by Carl Blanchard:

I've just installed confluence and I dont seem to have a change log template.

please advise.


Answers:
author: Carl Blanchard
body: It's my bad, it was under the "JIRA Reports" items


author: Nic Brough -Adaptavist-
body: I'm not sure "change log" is one of the built in templates.


Tags: confluence-administration
Is our cloud data encrypted encrypted?
Asked by Luke Salins:

Hi,

We current use Atlassian Cloud for hosting Confluence/JIRA/Bitbucket and were wondering if our data is encrypted. I read through your security policy and it mentions it being encrypted after backup, but makes no mention of the file system that it's actually hosted on.

Thanks,

Luke Salins


Answers:
author: lauren
body: Hi [@Luke Salins](/t5/user/viewprofilepage/user-id/187700)

I have an update for you -- we recently announced that Atlassian now encrypts customer data in transit ++and++ at rest.

Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256 encryption at rest. To learn more, please see our [Security Practices page.](https://www.atlassian.com/trust/security/security-practices#faq-5fd9f2cf-d7c7-40fa-af1f-854e2d9f3f48 "https://www.atlassian.com/trust/security/security-practices#faq-5fd9f2cf-d7c7-40fa-af1f-854e2d9f3f48")

We post updates related to security, privacy, compliance, and more in our [Trust \& Security group](https://community.atlassian.com/t5/Trust-Security/gp-p/TrustandSecurity). Feel free to post related questions and feedback there!

Best,

Lauren


author: Ryan Kennedy
body: Luke - my understanding is that encryption at rest is not standard for JIRA or Confluence. Since we often need to store senstive data in JIRA, we decided to build our own solution to help.

We are an Atlassian Solution Partner and we've just released something that might help. It's called Team Secrets and it protects sensitive file attachments in JIRA with end-to-end encryption for attachment uploads and 2 factor verification for downloads.

<https://marketplace.atlassian.com/plugins/io.teamsecrets.jira.prod/cloud/overview>

Please try it and let us know if this helps!


author: James Dellow
body: No, not to my knowledge - this isn't a standard feature in Confluence.


Tags: cloud

confluence-cloud
How do I manually add things to calender
Asked by Azlin Salabarria:

[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-manually-add-things-to-calender/qaq-p/85986?attachment-id=10707){#link_1185a06e87310a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14481/1/2017-03-08_0907.png){#display_1185a06e87310a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-manually-add-things-to-calender/qaq-p/85986?attachment-id=10708){#link_1185a06e87310a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14481/2/TeamCalendars.png){#display_1185a06e87310a_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-manually-add-things-to-calender/qaq-p/85986?attachment-id=10709){#link_1185a06e87310a_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14481/3/2017-03-08_0917.png){#display_1185a06e87310a_4}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-manually-add-things-to-calender/qaq-p/85986?attachment-id=10710){#link_1185a06e87310a_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14481/4/TeamCalendars2.png){#display_1185a06e87310a_6}


Answers:
author: Thomas Schlegel
body: Like in every other calendar application: click on the date and fill the form.

comments: author: Azlin Salabarria
body: That was the first thing i tried and when i clicked the date nothing happens, i have racked my brain trying to figure this out.


author: Thomas Schlegel
body: Then maybe you don't have the permissions to add events to the calendar. Do you know, who created this calendar?

Do you see something, when you click on the "..." part of the calendar and then on "Restrictions" ?


author: Azlin Salabarria
body: I created the calendar and I have had no issues subscribing calendars, it's only with adding them manually.

When I click on the "..." part of the calendar and then on "Restrictions" it says that there are

|---|---|---|
| No view restrictions are defined |||
| No edit restrictions are defined |||


author: Thomas Schlegel
body: Do you see the button "Add Event" in the top right corner?

TeamCalendars.png


author: Azlin Salabarria
body: No I do not, this is what i see.

2017-03-08_0907.png


author: Thomas Schlegel
body: No, it is on the calendar view:

TeamCalendars2.png


author: Azlin Salabarria
body: I am in the calendar view2017-03-08_0917.png


author: Thomas Schlegel
body: That's really strange. Whether the page itself is restricted nor the calendar is, you should be able to add an event to this calendar... I have no idea what is going wrong on your side, I'm so sorry.

I think you should contact Atlassian Support (<https://support.atlassian.com/customer/servicedesk-portal?utm_source=landingpage>) and ask them directly.

Good luck
Find all spaces with anonymous access set
Asked by timothyfinch:

Is there any way (via gui, sql query, something else?) to obtain a list of all spaces with have the anonymous access permission set?


Answers:
author: Per L?fgren (Qlik)
body: What you could do is create a local user called "testuser". Make sure this user is not part that does not have permission to any space. Then run this SQL query.

SELECT s.SPACEKEY  
FROM SPACEPERMISSIONS sp  
JOIN SPACES s ON s.SPACEID = sp.SPACEID  
JOIN user_mapping um ON um.user_key = sp.PERMUSERNAME  
WHERE um.lower_username = 'testuser'  
GROUP BY s.SPACEKEY  
ORDER BY s.SPACEKEY;

I am sure there is a better way but.   
SQL query is copied and modified from this page.  
<https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-user-can-access-321258272.html>


author: Vasiliy Zverev
body: Log out from Confluence and see the result.


Tags: confluence-administration
Word macro doesn't display the list of attached documents
Asked by Debra Hicks:

I attached a simple Word document to the page and then I tried to insert the Office Word macro to display the document but the list of attachments is empty. What's up?

Also, I love the Excel macro, why is it going away?


Answers:
author: Jan Graeber
body: Hello,

today I ran into the same problem.

I uploaded the document and afterwards I added the macro and then was unable to select the Word document which I had attached beforehand.

The fix is: Delete the name of the page in the Edit 'Office Word' Macro dialogue under "Page Name" entirely.

Then all of a sudden your uploaded file appears in the field "File Name\*" when clicking into it.

I hope it helps others, that run into the same issue.

-Jan

comments: author: Monika Prommegger
body: Thanks [@Jan Graeber](/t5/user/viewprofilepage/user-id/3680891) that helped a lot. Annoyed me a couple of days now,...


author: Thomas B
body: When I run into problems with the Office Word Macro, I do one of two things:

1. Office Word Macro on same page as Attachment
   1. Go to Edit
   2. Double click on the Office Word Macro
   3. In the Page Name, re-enter the name of the page you are on
   4. The word.doc will populate to the screen
2. Office Word Macro on separate page as Attachment
   1. Go to Edit
   2. Double click on the Office Word Macro
   3. In the Page Name, find the page that your attachment is located
   4. The word.doc will populate to the screen

NOTE: The Office Word Macro only accepts files that are named .doc or .docx, so be careful when you rename files within Confluence.

Hope this fixes the problem!

Thanks


author: Debra Hicks
body: Yes


author: Thomas B
body: Did you attach the Word Document to the same page that you are placing the Office Word Macro?
How do I recover data when old database assumes users are in JIRA?
Asked by Alistair Guthrie:

I am trying to recover an old Confluence database and have got as far as determining that the database was created using Confluence 5.6.4. When I install v5.6.4, it successfully loads the database (i.e. it doesn't crash or complain about the build used to create the database) but the old database assumes that users will be authenticated via JIRA. Suddenly I have no way to login to Confluence so can't export the data or even view it. The JIRA server has been moved recently so I doubt that the information held, in Confluence, about the JIRA instance is correct.

It seems that no-one predicted this problem or they would have exported the data from Confluence before moving the servers. How can I override the user configuration to get into the database and export the data?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: First step is to get a Confluence admin account to get in - see <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

Then you'll be able to change the directories around. I'm not sure you'll be able to rescue all of it if the JIRA has gone away, but you should at the very least have admin access and a full list of users and groups in the database cwd_user and cwd_membership tables (they cache the remote directory data)

comments: author: Alistair Guthrie
body: Thanks, Nic. That did the trick. Go knows how long it would have taken me without your help. Although the instructions are written assuming H2, they work fine with HSQLDB.


author: Alistair Guthrie
body: One more piece of information: v5.6.4 of Confluence uses an HSQLDB rather than an H2 database. Not sure if this will affect the solution or not.


Tags: confluence-administration
Is there a way to share a page/blog post to a public user?
Asked by Renato:

Our Confluence environment is server-hosted and private. Thus, only our employees (users) can access Confluence from within our buildings. However, we would like to publish company news, infos, etc. from time to time using the blog function. Now, we would like to share these blog posts with certain people that are not Confluence users. We tested to share blog posts with non-users using the "share" function. They receive a notification email but obviously, they cannot access the Wiki and thus cannot see the blog post. Now, we are wondering if we could somehow configure that the whole page/blog content is displayed in the notification email, so that there is no need to access Confluence? Thanks a lot for your help, it is much appreciated.


Answers:
author: Rodney Hughes
body: Or way simpler using standard Confluence ..... set up a Space with "Anonymous Users" which makes the Space just like a public web page ... the Anon Users have View only access (or whatever you decide), whilst you would allocate certain specific Users with the normal array of Permissions to create/edit content. Of course you can work on content within your private Spaces and then copy them over to teh public access Space with a click or two .... :smile:


author: Gorka Puente _Appfire_
body: Hi Renato,

You cannot do so with a plain Confluence. You need an add-on, either you implement your own, or use one of the add-ons in the marketplace.

A disclaimer, I work in Comalatech ([Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow/server/overview)), the vendor of the add-on I'm about to recommend.

With [Comala Share It](https://marketplace.atlassian.com/plugins/com.keinoby.confluence.plugins.share-attachments/server/overview) you can generate public (but secure) links for your pages, posts or attachments. The person who receives this link, can access to the latest version of that page, post or attachment. There's no need for that person to have an account in your Confluence instance. It's like the "generate link" feature of Dropbox, which allows anyone to access to a single file.

With the email feature, you can send the public link to anyone by email. It allows you to set a deadline to expire links, admins have an overview of all the shared links (by space and globally), last time a link was accessed, etc.

Give it a try and let me know if that works for you,

Gorka


author: Renato
body: Thanks a lot for both your answers. I will look into both options and make a decision. Thanks again!


Tags: blog

confluence-administration

page

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