youngmon/atlassian-qna huggingface dataset:
confluence over user license - using jira for user management
Asked by Charles_Smothers:

We had demo licenses for jira, confluence and bitbucket with 10 users each. I had configured each to use the jira server to be the user directory server.

Users and management were impressed with what we could do with this.

We recently upgraded our jira and bitbucket licenses to 25 users but chose to keep confluence at 10 users. The expectation was that we could limit confluence editors to 10 or less people. I created a group called "confluence-users" in jira and only granted edit rights for that group to a few individuals.

However now, confluence is not letting anyone edit because it is over the user license quantity. It seems that confluence is counting every Jira user against the license count.

Is it possible to have fewer confluence users than jira users?

The plan was to someday move authentication to Active Directory and to use AD groups to limit who is in which groups for jira projects, confluence spaces and bitbucket repos.

I want to be able to edit pages again, but was hoping to not have to use Confluence Internal Directory.

--

Charles


Answers:
author: Carla Ann Rowland
body: Does jira have a confluence users group? If it does what is the count in that group? If that group is larger than your 10 people and JIRA is managing the users when it synchonizes with Confluence it will max out your users.

Go into Confluence and reduce the number of users in that Confluence group. When confluence reads that the users is below the license limit you should be able to edit again.

Might chech sync settings.

comments: author: Charles_Smothers
body: In my Jira instance, I created a group called confluence-users.

I though that limiting the access to each space would reduce the license count.

However what was required, was to change the Global Permissions and limit what groups were granted "can use" permission.

It used to include "jira-users" in the "can use" permission. After removing that, the licence count reduced.

Thanks,

Charles
highlighting requirement in confluence to create issue. Issue is created but jira tag not on page
Asked by Le_Zhang:

I tried to follow the steps exactly here:

<https://moduscreate.com/blog/how-to-be-a-confluence-and-jira-requirements-hero/>

When I rollover a line in my table i'm able to create the requirements successfully. But nothing is inserted on the text I rolled over. I expected it to show the Jira ticket status live.

Am I doing something wrong?


Answers:
author: Danny
body: Hello [@Le_Zhang](/t5/user/viewprofilepage/user-id/3564255)

Are you creating multiple Jira issues at once? If so, there is an [active bug known to Atlassian](https://jira.atlassian.com/browse/CONFCLOUD-69710) regarding this problem. My suggestion would be to try to create Jira issues one by one as this may still work.

As you seem to be affected please vote and comment on the bug regarding your reproduction steps as this will help Atlassian support to triage the bug.

Hope this helps,

Danny


Tags: cloud

confluence-cloud
Capturing knowledge sharing happening in Slack into Confluence pages
Asked by Nipun Jethi:

We have a Slack channel where our market-facing staff (mainly Sales) can post questions about how the Product works or its capabilities. There's a robust exchange of Q-A in this channel daily and while Slack's search can be used as a tool to historically reference these exchanges, I'd prefer a way to codify this knowledge into Confluence to serve as a more canonical, accessible repository.

For example, should a previously provided answer become stale, it would be much cleaner and trackable to revise that in Confluence.

Confluence would serve as the first point of reference and falling short in trying to find their answers, Sales would then post their question to the Slack channel.

Has anyone done this? **Are there tools in existence to support this type of integration where content flows from Slack INTO Confluence?**

Here's how it might (minimally) work:  
When a Q and A occurs, I want to make take that exchange, maybe tweak it with formatting or copyediting and dump it right into a confluence wiki page. That page could be a generalized Product FAQ page or it could be a page specific to that area of the Product (in a pre-existing info hierarchy in Confluence). I'd expect some form of tagging or attribution may need to be involved, but can't see how that would work right now.

Thank you for your thoughts on how I might be able to do this ++**without**++manually copy-n-pasting content from Slack into Confluence.


Answers:
author: Diego
body: Hello [@Nipun Jethi](/t5/user/viewprofilepage/user-id/3809960) !

As I understand, you need to take content from Slack and replicate the content within Confluence.

++*Currently, this is not possible with native resources or plugins for the platforms.*++ What we could do is to implement a notification setup in any specific Slack Channel and take action from there.

Here is my example:
> 1. *Link Confluence and Slack*
> 2. *Set the notifications from a page or space to be sent into a specific Slack channel*
> 3. *Make that your Q\&A channel*
> 4. *Instead of asking questions directly in the channel, they should be created as new pages in that new Space in Confluence*
> 5. *People responsible for the Answers can take action based on the notification sent to the channel*
> 6. *Instead of replying to the question within Slack, they would go straight into the new page in Confluence*

Some plugins might help your quest, but none that actively pursues this objective. Here is our list of available plugins for the Cloud platform:
> * ++**[\[Atlassian Marketplace\] Confluence Cloud Apps -- Slack](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=slack)**++

Another plugin that can help your Q\&A system, is Questions for Confluence. This plugin is maintained by Atlassian and was created with Q\&A in mind:
> * ++**[\[Atlassian Marketplace\] Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview)**++

I hope this helps you! Looking forward to your reply.


Tags: cloud

slack
How to import pages or/and space on Confluence (server 7.3)
Asked by Anna_B:

Hello,   

I am using Confluence on-premise and I'd like to export and import space and some pages between two spaces. I use server 7.3. I went through the documentation but could not find a tutorial on how to make import/export on-premise. I'd be grateful if you can help.

BR,


Answers:
author: Bastian Stehmann
body: Hi [@Anna_B](/t5/user/viewprofilepage/user-id/3809739) ,

Welcome to the community.

Here is the documentation <https://confluence.atlassian.com/doc/data-import-and-export-313468084.html>

If you want to move the pages between spaces in the same instance you can just use the move function.

If you want to move them to another server, you have to export the space with the pages and import it on the new server. Then you can move the pages.


Tags: confluence-server

server
Import Doxygen documentation to Confluence
Asked by rafaelBauer:

Hello,

I have been doing some research on how to import Doxygen documentation into Confluence. I have read some answers like \[[this](https://community.atlassian.com/t5/Confluence-questions/Integrating-Doxygen-documentation-into-Confluence/qaq-p/26955)\] and I tried doing the answer from Bob Swift from that question, but it is not working for me. I am placing the html folder from Doxygen in the \<installdir\>/confluence. But I'm not being able to access the files and create the link to the index.html file.

Anyone has done that?

I also considered to use the AppFusion, but the thing is that we are generating the Doxygen files in Bamboo from the latest master, and from what I've seen AppFusion i cannot update an already imported doxygen and also there is no API so I can do it from Bamboo.

If anybody has come through this and has any solution, I'd be glad to hear it.

Regards,

Rafael Andrioli Bauer


Answers:
author: Fabian Lim
body: Hi Rafael,

Have you reviewed this post: <https://community.atlassian.com/t5/Confluence-questions/Confluence-and-Doxygen-integration/qaq-p/1023160>

Thanks


Tags: appfusions

confluence-server

server
Confluence server guide - not able to start in browser
Asked by Shrikant_Mane:

[followed instructions on](https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html)

<https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html>

Not able to reach local host 8090

can someone please help![Not_Reached.PNG](/t5/image/serverpage/image-id/86441i78C8EA49BDE981D3/image-size/large?v=v2&px=999 "Not_Reached.PNG")![instruction.PNG](/t5/image/serverpage/image-id/86444i3322FFA23376942A/image-size/large?v=v2&px=999 "instruction.PNG")


Answers:
author: Ansar Rezaei
body: Hi

You should check these:

1. If the confluence service running or stopped. To check this search and open Services app from Start menu and find Atlassian Confluence service there. If it's stopped, run it.
2. No other application running on the same ports on the same machine that confluence uses(8090 - 8091)
3. If you have a firewall, You should disable it or open this ports on http/https


Tags: confluence-server

server
The versioning of documents in not possible any more
Asked by Hester van Donkersgoed:

Hi,

We use confluence with documents (PDF/Word) in pages. In the previous version you could click on a document and change the document directly and upload it to have the new version present (with the option to go to the previous version).

We cannot do this with the new page style anymore. How can we make this work again?

Cheers, Hester


Answers:
author: Hester van Donkersgoed
body: Yes, but this is not possible from the file preview itself any more?


author: Alex Koxaras _Relational_
body: Hi [@Hester van Donkersgoed](/t5/user/viewprofilepage/user-id/1131017)

Is this what you were looking for?

![attachment history.png](https://community.atlassian.com/t5/image/serverpage/image-id/162102i6222EE0DD3CAC5F8/image-size/large?v=v2&px=999 "attachment history.png")

If yes, then simply go here:

![attachments.png](https://community.atlassian.com/t5/image/serverpage/image-id/162103iBA392E53B74F03B1/image-dimensions/240x369?v=v2 "attachments.png")

comments: author: Alex Koxaras _Relational_
body: [@Hester van Donkersgoed](/t5/user/viewprofilepage/user-id/1131017) most likely no


Tags: cloud
How to resolve this problem to start confluence
Asked by allaprasanthi02:

![Screenshot (2).png](/t5/image/serverpage/image-id/86424iEDC9BD73B4DA4533/image-size/large?v=v2&px=999 "Screenshot (2).png")


Answers:
author: Christos Moysiadis
body: Hello [@allaprasanthi02](/t5/user/viewprofilepage/user-id/3620009) ,

i think that you have alredy done it, but just in case you have not!

If google the description or the error title, you will find some situations from other atlasians too , such as also a docu provided from Atlassian itself :)

* <https://community.atlassian.com/t5/Confluence-questions/Could-not-load-bootstrap-from-environment/qaq-p/768846>
* <https://confluence.atlassian.com/confkb/confluence-will-not-start-up-due-to-no-server-id-found-420973367.html>

Regards


Tags: confluence-server

server
link to ticket in Project Management
Asked by cschneider:

Hi,

I want to add links to tickets in our project management, we have redmine though, not Jira. Is it possible to just enter the ticket number and make confluence automatically fetch the title (state would be a bonus)?

BR, Christian


Answers:
author: Alex Koxaras _Relational_
body: Hi [@cschneider](/t5/user/viewprofilepage/user-id/3809334)

My best guess would be:

* To search in the marketplace for such an app (although I didn't find anything)
* To create your own app with Forge, if redmine has an API so you can retrieve any information you want.


Tags: confluence-server

server
Confluence(Cloud)?????????????????????????????
Asked by Daijiro_Nozaki:

??????

?????Confluence(Cloud)??????????????????????????????

?????????Confluence(Server) ??????????Confluence(Cloud)?????????????????


Answers:
author: Ollie Guan
body: Hello [@Daijiro_Nozaki](/t5/user/viewprofilepage/user-id/3808875)

**Plan your cloud migration**

<https://confluence.atlassian.com/cloud/plan-your-cloud-migration-972349846.html>

**Confluence Cloud Migration Assistant**

The best way to move everything you need from Confluence Server or Data Center to Atlassian Cloud.

[https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server&tab=overview)


Tags: backup

cloud

language
Looking for a Atlanssia youtube video
Asked by WiglafC:

Hi Guys,

I need your help to find me a video in the youbue side.

I watched the video and remembered the video was published a few years ago.The lecturer was a Atlanssia staff. He was talking about the company/products culture/expierence between Atlanssia and Microsoft. He was trying to make people believe something is not good in the microsoft products,and he advocate people try the Atlanssian products.

I really need the video link, i couldn't find it again with google

Thank you for your help.

BTW,this submit form is changed,how can i loop someone else into this ticket?

Wiglaf,

Regards


Answers:
author: Daniel Ebers
body: Hi Wiglaf,

in case you are referring to a YouTube video this URL might be a good start for further elaboration: <https://www.youtube.com/user/GoAtlassian/search?query=microsoft>

I hope it helps.

Cheers,  
Daniel


Tags: confluence-server

server
whats is the number of versions a file can have, if its continuously uploaded
Asked by arun kumar rathina kumar:

whats is the number of versions a file can have, if its continuously uploaded.


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@arun kumar rathina kumar](/t5/user/viewprofilepage/user-id/3808646) ,

Please refer to this Atlassian tickets:

<https://jira.atlassian.com/browse/CONFSERVER-23873>

<https://jira.atlassian.com/browse/CONFSERVER-7260>

Thanks,  
Manisha
How Do I Display the Macro Browser While Typing?
Asked by Jason Tolotta:

In the Confluence Server version I am able to type "curly bracket" **{** to display the macro browser on the page without clicking on the icon on the toolbar.

I am unable to display the equivalent using the same command on Confluence Cloud.

What is the keyboard shortcut to display the macro browser in Confluence Cloud?


Answers:
author: Ansar Rezaei
body: Hi

In the cloud, you could type slash / for the same functionality.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/86381i95D71E3367ECCC77/image-dimensions/551x374?v=v2 "image.png")

comments: author: Jason Tolotta
body: Now that you mention it, the shortcut "/" is displayed in the tooltip of the icon.  
Not sure why this is not consistent with the server version where it just states "Insert more content".

In addition, the "Editor Help" panel displayed when pressing CTRL + / displays this shortcut as "Quick insert"

Thanks [@Ansar Rezaei](/t5/user/viewprofilepage/user-id/518627)


author: Ryan Shillington
body: How come it doesn't work between parentheses?


Tags: confluence-cloud
Getting all the Confluence errors this morning
Asked by Laura Bond:

Getting error messages on every Confluence Screen advising me to contact Support (on the link provided - which just takes me to general FAQ) and give them these codes. So here they are:

**tfgs83**

Any advice?


Answers:
author: Fabian Lim
body: Hi Laura,

To contact support please go to this link: <https://support.atlassian.com/contact/#/>

Regards


Tags: cloud
Calendar question
Asked by Dustin Strange:

Is there any way (that isn't a paid plugin) to insert a simple calendar on a Confluence page? Rather than just using the chart function to create a makeshift calendar on a page? I have the calendar plugin for Jira (which I can't seem to figure out how to embed in a page, rather than just linking to it and then having to click through and open in Jira).

Seems like a VERY basic functional request but I can't seem to find the way to do it. Any help is appreciated!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Dustin Strange](/t5/user/viewprofilepage/user-id/3076838)

So far there isn't any free calendar apps on the marketplace. Jira calendar can't be embedded on jira like a macro. You could [place it though on a dashboard](https://doitbe.atlassian.net/wiki/spaces/CFJD/pages/34340868/Add+Gadget+to+Dashboard).


Tags: cloud

calendar
how to add custom column on jira filter into confluence
Asked by stevenjarvis NA:

For our internal and customer meeting agendas, we create a new confluence doc and then use the insert Jira issue/filter to filter certain tickets to display. We are in need of adding a custom column such as Notes which a user can use to make notes as we're going through the meeting and we're stuck as it doesn't see supported.

Anyone had any luck or suggestion including third party app? we're on confluence / jira software cloud.

thanks


Answers:
author: Ansar Rezaei
body: You can design a simple form in using [confiform](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview) plugin with just two fields, the first field is the Jira issue [type](https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Field+Types), and the second one is the Comment field type. You could find a sample form [here](https://wiki.vertuna.com/display/CONFIFORMS/Accessing+Jira+issue+fields+directly+from+ConfiForms+using+Jira+issue+field). Then you can set permission for it to customers just able to edit the comment field. If you need more detail let me know.

comments: author: stevenjarvis NA
body: Thanks for the suggestion, it blows my mind that this is not natively offered by atlassian (we're already paying $350+ a month) and you need an extension. Is there an easier way?


author: Ansar Rezaei
body: As you said, "...including third party app" I suggest this. By the way, you could design a simple table with two column. At each row, the first column contains issue details and the second column for your purpose.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/86380i24B9DDAD4182FE73/image-dimensions/674x264?v=v2 "image.png")

Another solution that comes into my mind is to let users comment on issues and bring the last comment (There are several methods to have the last comment) on the issue on this view.


author: Prasad Hegde
body: Can you pls elaborate how you created the above table design. Even i have the same requirement but for me all JIRA issues are coming as single table, so not able to create comments for each row wise.


Tags: cloud
Change a cell background automatically color when task list button is checked
Asked by f.bordeleau:

I am creating a table using a task list button and I was wondering if there is a way to change the background color of the cell where my task list button is when I checked the task list button.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@f.bordeleau](/t5/user/viewprofilepage/user-id/3808366)

Unfortunately Confluence's tables do not come with conditional formatting. You could try your luck in the [marketplace](https://marketplace.atlassian.com/search?query=color%20cell) to see if something suit your needs.


Tags: cloud

confluence-cloud
Is it possible to create a macro to retrieve a specific page under a subtree?
Asked by damian:

Hi!

Our company uses a \[notes -\> year -\> month -\> day\] folder structure for our daily standup notes and I've been looking into macros but haven't been able to can't make it work yet.

The idea is to get all pages under the "notes" folder, order them by creation date and retrieve the first one to be able to get to the latest info available.

Ideally it would be bookmark-able, but I'm pretty sure that's impossible.


Answers:
author: Ansar Rezaei
body: Hi

You can use a specific label for all of this standups and list all of them by Content by Label Macro:![Screen Shot 2020-03-13 at 4.01.37 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/86396i4CB0344B4C8C3CD7/image-size/large?v=v2&px=999 "Screen Shot 2020-03-13 at 4.01.37 AM.png")


Tags: cloud
Users unable to copy and paste images in Confluence after upgrade
Asked by Oscar Yeung:

Hello, recently we upgraded our Confluence to be version 7.1.2. The upgrade appeared to have gone fine however some users are unable to copy and paste images into Confluence. Sometimes nothing happens when an image is pasted or a broken image is shown. After saving the document, the image shows up fine strangely enough. This is causing quite a headache when it comes to editing how a page looks as you can imagine. Any help is greatly appreciated.

![14321.png](https://community.atlassian.com/t5/image/serverpage/image-id/86360i972654BF0D95C744/image-size/large?v=v2&px=999 "14321.png")


Answers:
author: Victor Mutambuki
body: Oscar,

Have you tried to attach the image instead?

Victor

comments: author: Oscar Yeung
body: It used to work via copy and paste plus copying and pasting is the same as attaching.


author: Victor Mutambuki
body: ![Screen Shot 2020-03-12 at 1.53.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/86361i65CBD90A9F3F69A5/image-dimensions/244x126?v=v2 "Screen Shot 2020-03-12 at 1.53.00 PM.png")

Oscar,

Attaching works differently. Your attached images can be viewed/found under attachments as shown in the image.

Victor


author: Oscar Yeung
body: The image that is being copy pasted was already technically uploaded to the Confluence page as an attachment. The image was not copied from some outside source and then into the Confluence editor, which is what I think you are assuming


Tags: confluence-server

server
Getting error when trying to access Confluence>Marketplace apps.
Asked by Harith:

We are receiving the following error when trying to access the Marketplace apps page:

Oops! Looks like something went wrong while initializing.

* Method not allowed with this referer

We are trying to add Gliffy add-on app to our Confluence account.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi there!  

I just wanted to let you know that I checked in with my team (Gliffy) and we don't believe this problem is specifically related to the Gliffy app. Marketplace has been experiencing some outages over the past few days, so it's possible you're affected by that. I do think Atlassian has cleared these up this week, though!  

If you're still unsuccessful installing the Gliffy app specifically, please feel free to email support@gliffy.com. They'll have more ideas on how you can troubleshoot!  

Samie

comments: author: Harith
body: Thank you. The marketplace might have had an issue. We were eventually able to add Gliffy.


Tags: cloud
Odoo Confluence Connector - ORESTAPI OAUTH Error
Asked by Stefan Padi:

I have configured a Odoo Server in order to access data from odoo within my confluence application. All the settings have been made like described in the articles for the odoo connector. My problem is, as i follow the steps described on : <https://metainf.atlassian.net/wiki/spaces/ODOO/pages/284426248/Authenticating+to+an+Odoo+Server> - as soon i press the "Authenticate" Button for my created ODOO Server and after i introduce my odoo credentials, i am getting the following error message:

{"orestapi_code": "OrestapiOauth2Authorization-0004", "orestapi_message": "Could not find active application"}

Does anybody have experience with errors like these and in general with connecting odoo and confluence? I have really tried out anything but it just does not work out!

Any help would be highly appreciated!


Answers:
author: Fabian Lim
body: Hi Stefan,

Is this a 3rd party plugin? I recommend you contact them directly if you are paying for their service. You may get a faster response.

Regards


Tags: confluence-server

odoo

server