youngmon/atlassian-qna huggingface dataset:
Change project key via automation
Asked by Mihai Mot:

Can I change the project key via an automation rule? Do you know the correct JSON for that? Or the correct smart values?


Answers:
author: Bill Sheboy
body: Hi [@Mihai Mot](/t5/user/viewprofilepage/user-id/5261694)

Are you trying to **move a single issue to another project** or **change the project key for the entire project**?

If it is the second one, what problem are you trying to solve by doing that in an automation rule? That is, "why do this"?

Kind regards,  
Bill


author: Pramodh M
body: Hi [@Mihai Mot](/t5/user/viewprofilepage/user-id/5261694)

You can make web request through Automation and can follow the below API example

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidorkey-put>

Thanks,  
Pramodh


Tags: cloud

data-center

jira-service-management-cloud
Seperate create releases access
Asked by Nicolas Andika:

Dear All,

As i know, the access to create releases in a project is inside the administer project permission, so, is it possible to seperate the create releases access from the administer project, because i just want to grant the access to create releases without being the project admin?

Thankyou


Answers:
author: Trudy Claspill
body: Hello [@Nicolas Andika](/t5/user/viewprofilepage/user-id/4849727)

No, it is not possible to make that function directly available to non-project admins.

You could consider a work around

Create a manually triggered rule that accepts input from the user and uses that input in a Create Version action.

Set the rule Actor to Automation for Jira because that actor will have enough permission to actually create the Version.

comments: author: Nicolas Andika
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thanks for the answer, now i get more view of it,

Regards,

Nico


Tags: cloud

jira-cloud
N?o recebo e-mail com link de redefini??o de senha
Asked by esf implanta??o:

Bom Dia!

N?o consigo receber e-mail com link de redefini??o de senha.

J? estou tentando h? alguns dias e n?o chega nada em minha caixa de e-mail mas chega em outro do nosso dom?nio. Respons?vel pelo meu servidor j? fez o teste e recebeu o link   
Email que n?o esta recebendo: j\*\*\*a@e\*\*\*\*\*r


Answers:
author: Sal
body: Oi [@esf implanta??o](/t5/user/viewprofilepage/user-id/5300830)! Se voc? estiver tendo problemas para receber o email para redefinir a sua senha, por favor, entre em contato com a gente abrindo um ticket atrav?s do nosso formul?rio <https://trello.com/contact#>. Vamos ficar muito felizes em te ajudar!
How to automatically add a label based on the due date in a custom field?
Asked by Shelley Barendregt:

Hi there!

I have a custom field in which a date is set. When that due date has been reached, I need to automatically add a red label to it so I easily see what cards need action taken on them. However, I discovered that a due date in a custom field is not an available trigger.

Has anyone discovered a workaround for this? I cannot use the regular due date field, because that is used for a start- and end date so I can see when a project runs in the Timeline view. In the custom field with a due date, I put the deadline for the next action to be taken on the project.

Hope anyone can help :)


Answers:
author: Alex W
body: Hi [@Shelley Barendregt](/t5/user/viewprofilepage/user-id/4100054) - unfortunately this won't be possible via automation. You can use the trigger of when a date Custom Field is set to a certain time, but our scheduled commands are designed to be used with the in-built Due Date in cards. I recommend trying to use the native Due Date where possible if you wish to automate the way you've described.

comments: author: Shelley Barendregt
body: Hi [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170) , thanks for getting back to me. If I would use the native Due Date field for this, how would I then make good use of the Timeline view?

I have projects that run for weeks so I need to add the start- and end date in the native Due Date field to see how many run at the same time and how much overlap there is.


Tags: automation
Is there any way to export individual columns of cards?
Asked by Jodie Tutte:

I don't want to have to export a whole board through a CSV/JSON just to get a single column, are there any power-ups that allow this?

I have been told about Booklet by Vince but this for some reason is not working for me - authorisation is playing up.

Can anyone help at all?

Many thanks,

Jodie


Answers:
author: Dreamsuite Mike
body: Hi [@Jodie Tutte](/t5/user/viewprofilepage/user-id/5300629)

Welcome

Try [Table View](https://trello.com/power-ups/61f4c0464f8522341a806b89/table-view) power-up. It has filters and you can pick which lists to include. It also has an export to CSV function.

comments: author: Jodie Tutte
body: Hi Mike,

Thanks for the reply and suggestion.

Just seen that I would need to pay for this, are there any power-ups similar that are free?
Why is my Booklet by Vince authorisation not working?
Asked by Jodie Tutte:

I am trying to export excel spreadsheets of individual columns, which my colleagues have used previously for this, but when I go to authorise this, it says I've authorised it but doesn't change. It won't let me use it until it's authorised:

![Screenshot 2023-08-24 113743.png](https://community.atlassian.com/t5/image/serverpage/image-id/276887i5ECA299BD7E3C51D/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 113743.png")![Screenshot 2023-08-24 113840.png](https://community.atlassian.com/t5/image/serverpage/image-id/276888i20A17630183D9974/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 113840.png")

Alternatively, are there any other apps where you can export just a column of cards and not the whole board?

Would really appreciate some advice :)

Many thanks,

Jodie


Answers:
author: Sal
body: Hey [@Jodie Tutte](/t5/user/viewprofilepage/user-id/5300629)! From what I remember, this Power-Up has been discontinued by the developer, which would explain why you aren't able to authorize it. You could try reaching out to the developer directly, but based on some conversations I had with our team, we never got an answer from them.

Alternatively, you could try checking the list of Power-Ups we have available that might be able to help you export a single or multiple lists from your board on this link: <https://trello.com/power-ups/search?q=export>. I hope that helps, Jodie!

comments: author: Jodie Tutte
body: Hi Salomao,

Thank you for your reply! This would make sense, thank you for your assistance. Our employee has found another power-up that is working so far :)

Many thanks,

Jodie
Assign Subtask
Asked by RH:

When I create an Subtask I want to add more than 1 member/user to the card.

This seems only possible when I go into the "Child Card"

is there a way add more users to a subtask card when creating the subtaks?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@QC QC](/t5/user/viewprofilepage/user-id/5114070) By subtask I believe you are talking about the checklist. If that is the case then I am afraid to say that is expected:

|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| #### Why can't I assign more than one person to a checklist item? {#toc-hId-262851157} You can only assign one person to an advanced checklist item. Advanced checklists are more about accountability and finer granularity. If multiple people are assigned, there's less accountability and more confusion about who's supposed to be doing what. If more than one person need to do a particular task we suggest creating separate checklist items for each individual. That way, every person will see the task in 'Your Items' and can mark their contributions complete when they're done! |

* Reference: [FAQ](https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/#FAQ)

comments: author: RH
body: ![Screenshot 2023-08-24 at 12.36.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/276886iCFC1B75A9AD03A30/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 at 12.36.06.png")

Not sure if this is considered a "checklist item"

But I create "child card" with the subtasks.

But if it is not possible than we will do a work around. since I am able add more when opening the child card


author: Sayed Bares [ServiceRocket]
body: [@QC QC](/t5/user/viewprofilepage/user-id/5114070) Yes that is a checklist item and you can only assign it to a single person. As a best practice consider checklist items the smallest work item which can only be assigned to a single person for better accountability. So if you have a task which needs to be assigned to two people then make it smaller and split it into two checklist items(subtasks) and assign to each person.
Trello <> Slack Integration
Asked by Julio Garc?a:

![Captura de Pantalla 2023-08-24 a las 12.05.26.png](/t5/image/serverpage/image-id/276880i1982E61CEF5D4739/image-size/large?v=v2&px=999 "Captura de Pantalla 2023-08-24 a las 12.05.26.png")Hello!

I have a problem with the integration between Trello and Slack. When I go to create a Trello task from a Slack conversation, I don't get the option to see which board I can send the card to. Any idea why I can't see it?  
Thanks


Answers:
author: Vishaal S
body: Hey Julio,

Vishaal here with the Trello Team---Thanks for reaching out

Could you try:

* Opening that board
* Clicking the Slack icon at the top of the board
* Click "Add Alert", then choose the proper Slack Workspace and Channel from there.

On the Slack side, could you type "/trello create"? If you don't have the option to create a card or select a board, could I ask you to verify if you're added to the Workspace in which the board is present in Trello?

Additionally, Can you try resetting the linking in Slack, by using these two commands in sequence?  

```
/trello reset/trello setup
```

Let me know how it goes!
How to via butler add a card label without setting the color?
Asked by Igor Borges:

I want butler to acces a card with dynamic name like {cardlistname}, but the label color is not always the same. There's a way?


Answers:
author: Alex W
body: Hey [@Igor Borges](/t5/user/viewprofilepage/user-id/5288867) - I'm not sure what you mean. Do you mean you wish to randomise the colour of the label added by automation?

comments: author: Igor Borges
body: I want to add the card name but without setting the color, because the color will be different for each board.


author: Alex W
body: Hi [@Igor Borges](/t5/user/viewprofilepage/user-id/5288867) - I'm still not sure what you mean. I think by 'card name' - you mean 'label', is that correct?

Unfortunately you have to set a colour when you set a label via automation. I'd recommend using the same colour for the label on each board if you have the same label across multiple boards.


Tags: butler
account luizabrunetka@mail.ru
Asked by ????? ????????:

Hello. please restore my deleted account luizabrunetka@mail.ru


Answers:
author: Dreamsuite Mike
body: Hi [@????? ????????](/t5/user/viewprofilepage/user-id/5300320)

Please contact Atlassian Support using the link below:

[https://support.atlassian.com/contact/?postauth=true#/?inquiry_category=account_management\&reason=other_queries\&support_type=customer](https://support.atlassian.com/contact/?postauth=true#/?inquiry_category=account_management&reason=other_queries&support_type=customer)


Tags: russia-sanctions
How to access specific {customfieldvalue} to use as variable?
Asked by Igor Borges:

I have two automations:  
1. when a card with custom field "a" set is added to the board, move the card to the top of list "{customfieldvalue}"  
2. when custom field "a" is set, move the card to the top of list "{customfieldvalue}"

The number 2 works perfectly, but the 1 doesn't. Why?

Imagine that is because the buttle doesn't know what custom field I'm referring. If I can directly write that I want the {customfieldvalue} from "a" I think that would work.


Answers:
author: Carolina Lopez
body: Hi Igor,

I wanted to correct my previous answer. The rule isn't working because the {customfieldvalue} variable is only available to use in rules that are triggered "*when the custom field XYZ is set* ", such as the second automation you've shared.  
Even though the Custom Field is mentioned as a filter in the trigger, the trigger still refers to a card and not to a custom field.

I'm sorry for giving you the wrong information before.  
You can still use the {{%Field Name}} format as I mentioned in my first answer. In this case, your rule should be:  

when a card with custom field "a" set is added to the board, move the card to the top of list "{{%a}}"  


author: Carolina Lopez
body: Hi Igor, welcome to the Atlassian Community!

Based on the triggers you mentioned, the first rule would only work when a card with the Custom Field **already set** is added to the board.  
If you create a card and set the Custom Field, the rule will not be triggered because, at the moment the card was added, the Custom Field was empty. If you copy the same card, the new card created will already have the Custom Field set, triggering the rule.  
The second rule runs perfectly because it's triggered when the Custom Field is set, so it doesn't depend on the card creation.  

If the rule isn't working as I described in the situations above, please create a ticket with us [here](https://trello.com/contact) so we can investigate further.  

In both situations, the Automation will know which Custom Field you're referring to because it was mentioned in the trigger. In case you want to refer to a Custom Field that wasn't mentioned, you can use this format: {{%Field Name}}  
This article explains more about it: <https://support.atlassian.com/trello/docs/working-with-custom-fields/>

comments: author: Igor Borges
body: When I add the card to the board, it's already have custom field set, but it isn't working.

"Added" means created, copied, moved into the board or emailed into the board, right?

I'm moving that card to the board but it isn't triggering.


author: Carolina Lopez
body: You're right, "added" means created, copied, moved into the board or emailed into the board.  
The rule should be working, the behavior you're seeing isn't the normal one.  
I created a ticket on your behalf so we can discuss it further and report a bug if that's the case. You'll receive notifications about it by email, but please let me know if you don't receive them.


author: Igor Borges
body: Thanks!!!!


Tags: butler
Import data from another project management app
Asked by NEVA Marketing:

I'd like to ask if there is a way how to import all data from another project management app (non of Atlassian) to Trello ? To be more clear I'm talking about Freelo.io and we want to use Trello.

Thanks for all responds.

Lenka


Answers:
author: Sal
body: Hey [@NEVA Marketing](/t5/user/viewprofilepage/user-id/5300484)! Sadly, Trello doesn't have a native import tool that allows you to import your data from another product into Trello. However, there are several options for you to bring your data into Trello:

* Copy and Paste your data to Trello
* Use Trello API to have full programmatic control of the import process
* Use third-party Power-Ups developed by people or external companies to Trello that could allow you to import your data from another product into Trello.

We also have a dedicated support article that talks more about it here: <https://support.atlassian.com/trello/docs/importing-data-into-trello/>.


author: Brittany Joiner
body: [@NEVA Marketing](/t5/user/viewprofilepage/user-id/5300484) most tools will let you export your data to a CSV - once you get that, you can use the Import CSV to Trello Power-Up to do this!
Integrated Timeline
Asked by ???:

Can I see the timeline of all boards at once ?


Answers:
author: Irina Cherkasova - Planyway
body: Hi [@???](/t5/user/viewprofilepage/user-id/5300462)   

It's Irina from Planyway:)

<br />

Are you currently using the Trello timeline/calendar?  
If yes, I'm afraid, it won't be possible.

In case, you'd like to see multiple boards on a single calendar/timeline, I recommend you to test the [Planyway power-up](https://planyway.com/) which has this feature of the multi-board view.

![2023-08-22_18-46-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/276907i478AEDD09E6F05A7/image-size/large?v=v2&px=999 "2023-08-22_18-46-47.png")

Here you can find more detail: <https://planyway.com/help/features/multi-board-view#add-cards-from-other-boards-to-your-timeline-or-calendar>
Hi good morning, I've been using a trello since 2019, can you help me how to create more sub-label
Asked by Bhong Teves:

it's hard to make another label name in the label function due to a lot of label names we have. Can you help me to create or how can I add more sub-labels? thanks


Answers:
author: Christl_Email for Trello
body: Hi [@Bhong Teves](/t5/user/viewprofilepage/user-id/5300239) ?

Christl from [Email for Trello](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard) here. Welcome to the community!

If adding more labels isn't an option, perhaps you could make use of custom fields for sub categories/labels. You can show the custom field on the front of the card which helps make it more visible when the card is closed like in the screenshot below.

Hope that helps you with some ideas for your workflow!

![Trello custom field settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/277172iA3F1AB64C1F0ECF5/image-size/large?v=v2&px=999 "Trello custom field settings.png")![Custom field showing on front of Trello card.png](https://community.atlassian.com/t5/image/serverpage/image-id/277171i1C72CF8F3B5AFBEA/image-size/large?v=v2&px=999 "Custom field showing on front of Trello card.png")
How do i put custom fields up on a card?
Asked by Parker Builds LLC:

I'm wanting to see my custom fields before the description, due date and other default fields. Is there a way to reorganize the cards to put description boxes lower on the card?


Answers:
author: Alina Kurishko
body: Hi Parker,

Welcome to the Atlassian Community!

Unfortunately, right now, the feature to reorganize parts of a card isn't available within Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process here: <https://blog.trello.com/feature-requests-unite-support-and-product>

Alina \| The Trello Team
Why are emojis no longer showing up in reactions menu
Asked by Nicole Manus:

As of today (never had this problem before), when I click on the reaction icon for a comment, all of the emoji options are invisible. I use Safari as my default browser but tried today in Chrome and Firefox as well. I changed my display from dark to light with the same result. I can still add reactions with the app on my phone but prefer to use my laptop. I installed the latest update for my computer to see if that fixed it. :(

The image above shows what I see when I click on the reaction icon. It shows a blank menu and if I hover over that blank space I get gray boxes but no images. I've been using Trello extensively for a couple of years and use reactions all the time to note that I've seen a comment or that my staff is on the right track with their plans or progress. It is an important feature that means I don't have to write a reply to everything. What has happened?![Screenshot 2023-08-23 at 4.37.11 PM.png](/t5/image/serverpage/image-id/276796i7BD7FD6717B9D0A4/image-size/large?v=v2&px=999 "Screenshot 2023-08-23 at 4.37.11 PM.png")


Answers:
author: Lara
body: Hi Nicole and Brittany,

Thanks for your patience here!

Our team pushed a fix for the issue overnight, so emojis should be loading correctly now ?

You may need to perform a hard refresh of your browser to see that change.

* ++Chrome++ : *Windows* - **Ctrl+F5** / Mac - **Command+Shift+R**
* ++Safari++ : *Mac* - **Option+Command+R**
* ++Firefox++ : *Windows* - **Ctrl+Shift+R** / **Mac - Command+Shift+R**

Don't hesitate to reach out if we can help with anything else -- have a great day!

All the best,

Lara  
The Trello Team


author: Lara
body: Hi Nicole,

Thanks for reaching out!

We're currently looking into this -- I'll keep you posted!

All the best,

Lara  
The Trello Team


author: Brittany Joiner
body: I'm seeing this too - i think it's some sort of bug. I'll report to Trello support team!
set due date in a workday before a select date
Asked by Bruno Tapia:

English: I want to create a card with due date every 15? **but**if isn't work day i need that card creates the before workday.

And the same with 1? but if isn't workday i need creates at the next day

Espa?ol: Necesito crear una tarjeta el 15 de cada mes pero si este d?a es fin de semana que se cree con fecha limite el d?a anterior

Y lo mismo para el d?a primero de cada mes pero si no es d?a h?bil que se cree con fecha limite el d?a siguiente


Answers:
author: Carolina Lopez
body: Hi Bruno,  

Here are other rules that do the same as the ones I mentioned before, but you don't need to create another list to use them:  
![tules.png](https://community.atlassian.com/t5/image/serverpage/image-id/277624i041714F879784DBB/image-size/large?v=v2&px=999 "tules.png")


author: Carolina Lopez
body: Hi Bruno, welcome to the Atlassian Community!

I didn't find a simple way to do it, because we don't have a trigger like "when a due date is set to a weekend" or anything similar. Here's a workaround that I found for your situation:  
- Create a list where the cards will be moved temporarily  
- Create a scheduled automation like this one:  
![automation 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/277299i893AC54D1B6F5BE8/image-size/large?v=v2&px=999 "automation 1.png")

- Create a rule like this one:  
![automation 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/277301iD8C7C4AB43D07D8D/image-dimensions/906x143?v=v2 "automation 2.png")  

This way, every weekend all the due dates set to the next weekend will be moved to Friday.  
I know this is not exactly what you were looking for, but may be helpful. I'll test other options and will let you know if I find another way to do it.


Tags: automation

calendar

date
FEATURE REQUEST: Sort Completed Tasks by Completion Date
Asked by Susan Showler:

It would be nice to sort completed tasks by completion date for project and performance reviews.


Answers:
author: Brittany Joiner
body: You could use Automation to do this! For instance, create a board button that sorts a list by a custom field date!![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/276801i386080E0F4B504F8/image-size/large?v=v2&px=999 "image.png")

comments: author: Susan Showler
body: Thanks!


author: Kian Stack Mumo Systems
body: [@Susan Showler](/t5/user/viewprofilepage/user-id/5211601),

If you want to submit a Trello feature request, try raising it [here](https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/).

Please note that at the bottom of the page under "What can we help you with?" pick "Using Trello" and then for topics pick the "Feature Request" option.

comments: author: Susan Showler
body: Much appreciated!!!