youngmon/atlassian-qna huggingface dataset:
How to send system date value via confiForms to Jira ticket
Asked by Kanniappan, Hari:

Below is my code

{ "fields":

{ "project":

{"key": "AE"},

"issuetype": {"id": "7"},

"summary": "\[entry.workRequestDescription\]",

"description": "\[entry.additionalInformation\]",

"customfield_15164": "\[systemDate\]", =\> I need to pass system date in this custom field to jira so that this gets changed everyday when ever my form is submitted. Can you please help with the syntax to pass system date?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Kanniappan, Hari](/t5/user/viewprofilepage/user-id/4276710)

Answered you in the ticket you have opened with us in a private support channel, but will provide the answer here as well, for the wider audience

---

You can access current system's timestamp via \[entry._now\]

<https://wiki.vertuna.com/display/CONFIFORMS/Accessing+field+values+and+properties#Accessingfieldvaluesandproperties-Additionalvaluesavailableinthecontext>

To make it readable by Jira you may use a formatDate or jiraDate functions from

<https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions>

    "customfield_15164": "[entry._now.jiraDate]"

Alex

comments: author: Kanniappan, Hari
body: Thanks Alex. Worked like a charm.


Tags: cloud

confiforms

confluence-cloud
Confluence upgrade
Asked by Santosh Lilani:

We are planning to upgrade confluence from 5.9.4 to 6.13.0, can someone help me with all the steps involved for this, a detailed one.


Answers:
author: G subramanyam
body: Hi [@Santosh Lilani](/t5/user/viewprofilepage/user-id/5323255) welcome to the Atlassian community.

The upgrade involves a series of pre and post checks. Please find **[here the complete](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)** information on the versions and upgrade.


Tags: confluence-server

server
i want to pass multiple list id in search api of trello how to do that
Asked by Hannah Rajput:

i am using trello search api in laravel to get the cards based on boards now want to get cards of multiple lists by sending more than two list ids in search api but i get empty array

this is how tried,

$list= 'list:list_id' . 'OR' .'list:list_id';  
$query = array(  
'actions' =\> 'all',  
'query' =\> $id . ',' . $list,  
'card_board' =\> true,  
'board_fields' =\> 'id,name',  
'cards_limit' =\> 10,  
'cards_page' =\> $counts,  
'card_members' =\> true,  
'card_member_fields' =\> 'id,fullName',  
'card_list' =\> true,  
// 'card_fields' =\> 'id,desc,dateLastActivity,name,closed,due,labels',

'key' =\> my key,  
'token' =\> 'my token'  
);

$response = Http::get(  
// '<https://api.trello.com/1/boards/>' . $id . '/cards',  
// $query  
'<https://api.trello.com/1/search>',  
$query  
);


Answers:
author: Theodoro Reato
body: Hey Hannah,

Welcome to the community,

This question would be better handled at: <https://community.developer.atlassian.com/c/trello>

Could you raise it there? You actually may find the answer before it with a search.
copia de tarea en cualquier tarjeta en una tarjeta denominada tareas
Asked by luis segura:

quisiera automatizar lo siguiente

cuando creo una tarea que empiece por # en cualquier tarjeta, que se copie esa tarea en una tarjeta nombrada "Tareas importantes pendientes"

me podeis ayudar? un saludo


Answers:
author: Theodoro Reato
body: Hey Luis,

Welcome to the community,

We use a translation service to communicate with our international customers.

I didn't understand what did you mean by "tarea" it was translated as "task", are you referring to a checklist? A screenshot would be lovely.

comments: author: luis segura
body: I think in English you call it item![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/246268i269EC3BEEA23C424/image-size/large?v=v2&px=999 "image.png")

When I have an important item on a card that is about to be finished, I would like to be able to put a # in front of it so that item will automatically be moved to a card called "Important Unfinished Items"
Is 'watch' the same as 'follow'?
Asked by Ian Bowden:

I have given an instruction to a new Trello user to click on the three-dot icon at the top of a specific column and to choose 'watch' from the drop-down list in order that she automatically get notified when a card is dropped into that column. She responded to me indicating that there's no such option available to her! When I got her to send me a screenshot, I can see she's correct - but that option, in her situation, has been replaced in the list by 'follow.'

Are these one and the same thing? If so, I'm presuming it's new (i.e. a change in the UI) and there's nowhere in the Trello docs that indicates this.


Answers:
author: Augusto Lisboa
body: Hi, Ian.

I believe it's the same thing, but anyway, can you add a print screen to this option?


Tags: follow

watch
Google Chat no rooms loading
Asked by Arthur Robbins:

I have authorised the Trello app in a room and linked accounts with no problem. The Chat notification button has appeared on my board, but when I click it the list of rooms never populates. It just says 'Loading'. I have left it for 30 minutes and nothing has happened. I unlinked and re-did the whole process a couple of times, but always get stuck at this screen.

![Trello chat not working.png](/t5/image/serverpage/image-id/245219i076A4DDE787237A8/image-size/large?v=v2&px=999 "Trello chat not working.png")


Answers:
author: Cody C.
body: Could you try from a second browser and/or from an incognito tab with extensions disabled to see if the issue may be related to a browser setting? It sounds like you're doing all the right things, but it's just not able to communicate with Google Chat.

We have more detail on troubleshooting there here: <https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello>

If that doesn't help, could I ask you to create a ticket through trello.com/contact? This gives us access to a few more tools to help investigate, and we can discuss information that can't be shared in the community.

I'll keep an eye out for your reply!
Pause premium trial version
Asked by Ksenia Ezhova:

Hi I accidentally started premium trial version, and I want to be able to explore it later but not now. How can I pause the trial to come back to it when I have more time to explore premium features?

Thank you


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Ksenia Ezhova](/t5/user/viewprofilepage/user-id/5168218) and welcome to the community,

I'm not sure you can pause the premium plan once it's started. You just have to wait until it's over, where it will be automatic canceled (if you don't enter a credit card).

comments: author: Sudheer Vissa
body: Hi [@Ksenia Ezhova](/t5/user/viewprofilepage/user-id/5168218)   
yes you an cancel subsccription .  
Reference Document : <https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/>

you can change billing / subscription details.
Transferring Admin rights
Asked by Liz O?Neill:

Hi there,

The staff member who set up my trello boards has now left. Is there a way to transfer this over to someone else? Everytime we do something new it still says its from her, even if we have removed her from all boards


Answers:
author: Brant Schroeder
body: [@Liz O'Neill](/t5/user/viewprofilepage/user-id/5167936) Welcome to the Atlassian community

This should help you out <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>
My Cards Have Disappeared
Asked by Matt:

A few days ago on my Microsoft Edge Browser, I was using Trello and I somehow pressed a key on my keyboard that ''hid'' every single card on my entire board...The same thing happened about 5-6 weeks ago when I was using Trello on my Google Chrome Browser (and I haven't been able to use Trello on that Browser since). I can now only view my cards on this board when accessing Trello on my IPhone. If someone could please tell me what key I need to hit to get my card to reappear, that would be extremely helpful.

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The browser you are using is pretty much irrelevant (although you will find Edge not being as useful as the others, it's still playing catch-up with Chrome)

Have you tried a proper browser on your 'phone? I'm not have a problem using any of the four I have on mine (and I'm using a very old 'phone)
Repeat cards with the ability to manipulate independently
Asked by David Hogan:

Hi there,

Is there a way, for example, to create a card, have it repeat as a "placeholder" and then be able to update each card independent of each other without affecting future cards?

As an example, I want to track monthly bills and put a "placeholder" card on the 1st of each month and then I want to be able to open any given month's card and change it for THAT month only, without having future cards change if that makes sense?


Answers:
author: Luciana Munhoz
body: Hi David! Welcome to the community!

Yes, it is possible to create a new card to track your monthly bill and you can update just the card for that month.

That could be done in several ways, but I'll give you 3 examples so you can see which best is closer to your needs. But you can update it or add new actions that works better for you.

1- You can do it using automation, by creating a rule (automation \> rules \> calendar) where on every 1st day of the month a card is created in certain list. As example:

*every month on the 1st, create a new card with title "{monthname} Bill" in list "Bills"*

This will create an empty card with the title "March Bill" (the variable monthname will get use the name of the current month).

2- You can create a card-template where you can use it to create manually a card from that template.

3- You can create a card-template and create a button (automation \> buttons) to use on that template. So every month you click on that button and will creates a new card from the template with the name of the current month to a certain list. As the example below:

*copy the card to the top of list "Bills", and rename the card to "Bill of {monthname}"*

Here's some documentation for additional information.  
Automation:  
<https://support.atlassian.com/trello/docs/butler-overview/>  
<https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/>  
<https://support.atlassian.com/trello/docs/butler-variables/>

Card templates:  
<https://support.atlassian.com/trello/docs/creating-template-cards/>

Hope that can helps you!


Tags: card

repeat
how do I change my payment method
Asked by Bobby Hinson:

I cannot find my billing/payment info anywhere in Trello or Atlassian. How do I update my payment method?


Answers:
author: Ash Yadav
body: Hi [@Bobby Hinson](/t5/user/viewprofilepage/user-id/5167762) welcome to the Atlassian Community :)

Please have a look at the support article from Atlassian regarding this topic here:

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/>

Hope this helps.

Kind Regards,

Ash

comments: author: Lisa at TEB
body: Unfortunately this doesn't work for Trello accounts. I also can't find any instructions for how to update my payment for a Trello account.
SOS! I can't login Trello anyway even if I have a new Atlassian account
Asked by Zhu Franklin:

Dear Support Team,

My friends wanted to invite me to join their Project in Trello with below link:

[https://trello.com/invite/b.../team-tasks-department-tasks](https://trello.com/invite/b/zr2If18U/ATTI16e4cf51e243fe8d9a917e4c4e448bcd8BDFE20D/team-tasks-department-tasks)

But I find a strange issue that my friends didn't meet in their side.

**The issue is I can't login Trello anyway even if I setup a new Atlassian account.**

I tested reset password for my Atlassian account then try the login again in Trello, but the issue still comes.

I got below error message always again and again, see below capture:

![Trello login issue.jpg](/t5/image/serverpage/image-id/245097i292CA162675F9DB6/image-size/large?v=v2&px=999 "Trello login issue.jpg")

Any idea or advice is welcomed.

Thanks


Answers:
author: Ollie Guan
body: Hi [@Zhu Franklin](/t5/user/viewprofilepage/user-id/5167639) ,

???????Community???????????Trello?

?????????????????Workspace???????URL?????????Open?Workspace??????URL??????

comments: author: Zhu Franklin
body: ????????????


author: Ollie Guan
body: ????Contact Trello support Team

<https://trello.com/contact#/>

![????_20230313083519.png](https://community.atlassian.com/t5/image/serverpage/image-id/245141i0E0B644AA759E020/image-size/large?v=v2&px=999 "????_20230313083519.png")
This app key is blocked due to excessive rate limited requests
Asked by Eds456:

Hello I need to unlock my app how can I do it?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The short answer is that you need to log in as the user of your app, this will reset the "overuse" flag.

The longer answer is that you will need to do that, and then rewrite your app such that is not making thousands of requests of Trello every hour.


author: Adam Cao
body: <https://developer.atlassian.com/cloud/trello/guides/rest-api/rate-limits/>
Has there been a way developed to stop notifications from different Boards in different work spaces?
Asked by Rocky Goodine:

While my position requires me to have work space / board access - I want to be able to stop notifications for boards in different work spaces but still be able to look at the boards in those work spaces.


Answers:
author: Alex W
body: Hi [@Rocky Goodine](/t5/user/viewprofilepage/user-id/5167465) - welcome to the Community!

I recommend reading through our help doc on notifications in case you haven't already: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

If you wish to stop being notified for a certain board, then I would make sure that you are not **watching** that board or any cards/lists on it. Otherwise, you will still be notified if you are added to cards on that board, tagged on that board, etc.

comments: author: Rocky Goodine
body: 10-4
como eu troco a forma de pagamento para mensal?
Asked by Mayara Freitas:

Sem querer coloquei pagamento anual e agora nao consigo trocar


Answers:
author: Eugenio Onofre
body: Oi [@Mayara Freitas](/t5/user/viewprofilepage/user-id/5167270)

Welcome to the Atlassian Community!  
You can try to change it by following the steps available at <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

In case you are not able to change it, I would recommend raising a ticket at support.atlassian.com

Regards,  
Eugenio
Trello - comments order
Asked by Tymon Tymoniasty:

Hi,

I use Jira at work and we have Jira tickets configured to display old comments on top.

I have just signed up for Trello and I can't figure out how (and if) I can configure Trwllo to show the oldest comments first?  

Is that possible?


Answers:
author: Alex W
body: Hey [@Tymon Tymoniasty](/t5/user/viewprofilepage/user-id/5167257) - welcome to the Community!

There's no way to sort comments in Trello natively.
Can I add the date and custom fields data when emailing a card to my Trello board?
Asked by Jon Thom:

Hi there,

I know that you can email a card to trello board with description, title, labels etc but is there a way to include the date you want the card to be set to and also enter Custom field data into the card from emailing it? Otherwise, you have to email the card to the board, then find the card and enter the date and custom field information.


Answers:
author: Carolina Lopez
body: Hi Jon, welcome to the Atlassian community!

I hope you're enjoying Trello!  

There isn't an easy way to fill the Custom Fields and due date as there is for description and labels, but there's a way you can reach the result using [Automation](https://support.atlassian.com/trello/docs/butler-overview/) and [wildcards](https://support.atlassian.com/trello/docs/pattern-matching-and-wildcards/).

You can put the custom field and date in the description and set a rule to fill in this information on the card. Here's an example:  

I created a text Custom Field named Test1 and a date Custom Field named Test2, then I created these rules:

```
when a card with a description containing "Test1: {*}" is added to the board, set custom field "Test1" to "{wildcard1}"
```

```
when a card with a description containing "Test2: {*}" is added to the board, set custom field "Test2" to "{wildcard1}", and set due date on the date in custom field "Test2"
```

When I send an email to the board with the description containing "Test1: Hi" and "Test2: 03/17/2023" the fields are going to be filled and the due date will be set.

<br />

Let me know if you have any questions.
how many member can I add to a personal board in premium
Asked by Jose Angel Liani:

Hi, I just want to know how many members can I add to a personal board if my trello account is premium


Answers:
author: Riley Venable
body: You can add as many members as you'd like to a personal board if your Trello account is Premium.

comments: author: Jose Angel Liani
body: That's awesome, thank you Riley for the answer
Aftercall pop-up window function
Asked by Stoicho Stanchev:

Is there a Aftercall pop-up window function built in Trello? Or is there a third party app with such function, that can be synchronized with Trello?


Answers:
author: Alex W
body: Hey [@Stoicho Stanchev](/t5/user/viewprofilepage/user-id/5167158) - welcome to the Community.

I'm not sure what 'Aftercall' is so my hunch is Trello does not have any integration with it. You can browse through our Power-Ups and check this at <https://trello.com/power-ups>

comments: author: Stoicho Stanchev
body: It is very useful functionality.

It should work as follows:

- After each phone call, a Trello pop-up window opens. The windows should contain all the fields like the fast add card window (like the one that opens when you long press the Trello icon on the desktop and select "Add card"). Also, in the card description field, the name and the phone number of the call recipient should be already filled in.

- It should be optional, so the user may decide weather to activate it or not.

There are already some applications like this, but it will be great if it is build in Trello, so all the task management stays at one place.
Como realizo a mudan?a de um adm que nao faz mais parte da empresa para o outro atual?
Asked by Fred Freitas:

Colaborador saiu da empresa e era o ADM, porem precisamos tirar o mesmo para o atual. como realizo essa troca?


Answers:
author: Alex W
body: Hey [@Fred Freitas](/t5/user/viewprofilepage/user-id/5167040) - welcome to the Community!

This all depends on what the admin was an admin of (a workspace, a board, multiple of each) and whether or not you're also the admin.

The easiest option here would be, if you're trying to become an admin of a board, would be to start a Premium free trial on the workspace the board sits in. You can do this at <https://trello.com/free-trial>

This will temporarily make you a Premium workspace admin, and give you the ability to administrate all boards in the workspace, including adding and removing admins.

Give this a go, and if this doesn't solve your query, let me know and we may need to raise a ticket on your behalf to see what your options are.
Irish local authority VAT exempt
Asked by Lesley Cowper:

Good afternoon,

I am looking into Trello Premium for my work section (5 users).

Is the subscription inclusive of taxes or is this extra and how do I work this out in advance?

As Trello is US-based and a non-Irish company typically we would not pay VAT?

Do non-US countries have to pay other taxes?

How do we organise this is not the case when we sign up to Premium for our account and for our teams? We have free accounts at the moment pending our research. As our finance department will not allow us to pay VAT where we are not obliged to do so and will cause all sorts of problems with due diligence etc.

Is it possible to be invoiced at Premium or does everything have to go via credit card? As we don't have a CC for our section, it means a staff member might have to use their own card and then we have to swap the account over when we get the card authorised which could mean all sorts of problems with losing data/functionality down the line (or would it?).

I appreciate your feedback.

Thank you.


Answers:
author: Alex W
body: Hi [@Lesley Cowper](/t5/user/viewprofilepage/user-id/5166884) - welcome to the Community!

We do not support billing issues such as this over the Community. Can you please raise a billing ticket at <https://trello.com/contact>

When you raise this ticket, please set the 'What can we help you with?' field to **Billing**.


Tags: billing

ireland

tax

vat
Can you add a digital signature app to each card on Trello?
Asked by Jordan:

Hi all!

I'm looking to see if there is an existing digital signature power-up you can add to boards on Trello for each card?

I have exhausted every avenue and I'm having no look, there is plenty of apps out there but we have had loads of request internally for one to be available when completing a card.

Any help would be greatly appreciated!!


Answers:
author: Dreamsuite Mike
body: I have been wishing for this for a long time.

The closest I know of is Portant.

[How to use Portant's Trello Power-up](https://www.portant.co/guide-article/how-to-use-portants-trello-power-up)

[Portant Data Merge Add-on for Google Workspace](https://www.portant.co/add-ons/portant-data-merge)

comments: author: Jordan
body: Hi!

Yeah we're currently using a separate application for the signature and then importing it to the card which isn't an issue, but we have users who want it all in one place for an easy sign off.

Hopefully we see a possible art board or free form text box in the future.