youngmon/atlassian-qna huggingface dataset:
Necessity of built-in "confluence-administrators" and "confluence-users" groups?
Asked by Network Administrator:

I am not seeing the confluence-administrators and confluence-users groups in either Confluence or Crowd. We must have removed them. We are using Active Directory groups to give out permissions. We haven't had any issues with this setup; in fact, it is much less confusing using only one directory. But now someone is having issues seeing certain spaces in Confluence. He did some reading, and he seems to think it's because we're no longer using the built-in Confluence groups. The way we have our permissions now is I have set up groups in Active Directory that I mapped to roles in Confluence (see attachments).

So what I'm asking is: Is it okay to no longer have the built-in Confluence groups, or are they necessary in some situations?


Answers:
author: Daniel Borcherding
body: The expand a bit further we have the following issues in out public tracker.

<https://jira.atlassian.com/browse/CONF-22778>

<https://jira.atlassian.com/browse/CONF-26864>

These issues detail the ways in which removing confluence-users can impact your instance.

TLDR; There are certain hard coded features of Confluence that rely on these group names. You may not run into these issues, but things can go downhill very quickly if you don't have these groups.

As Bruna points out, these groups are very easy to recreate. It is also important to make sure their group permissions are set correctly.

comments: author: Network Administrator
body: Thanks so much for your input. I actually was able to get on the phone with Bruna and her colleage. What I was told was that indeed these groups do need to exist; however, if using Crowd with Active Directory, they don't need to be used as long as the permissions are set up properly for the groups that I am using in Global Permissions and Space Permissions.


author: Bruna Griebeler
body: Hi there!

In fact both confluence-users and confluence-administrators are mandatory for Confluence to run properly.

So you don't have this groups anymore you can create them again. Just bear in mind that confluence-users group and confluence-administrators have set their permissions on Global Permissions.

comments: author: francis
body: So,

Suppose you have 2 confluence instances, both connecting through crowd, one licensed for  
500 users, the next to 2000 users.

How do you set up the global permissions such that we don't need to upgrade our 500 user license to 2000 ?

Francis


Tags: confluence-administration

group
HTML from space export makes request back to server
Asked by Todd_Gamblin:

Exporting a space to HTML in Confluence 4.3.2 doesn't seem to generate standalone HTML. In the footer of generated pages, there is a link back to the server in the footer:

<br />

/confluence/images/border/border_bottom.gif) repeat-x;\>

<br />

That image request kills things for our users because it triggers an authentication prompt whenever a user loads the HTML page. Shouldn't the HTML be standalone? I can see having links to other spaces go back to the server, but the user has to click on those, whereas this is requested every time the page is viewed. Can't you just include border_bottom.gif in the exported zip file?


Answers:
author: AndrewA
body: Hi Todd,

Just wanted to cross reference our support case with this answers post. As we found, this is a bug in Confluence and a report has been filed for it.

[Export Space to HTML footer contains reference to originating site and not the export](https://jira.atlassian.com/browse/CONF-27518)

Andrew
Confluence Workbox show page changes notifications
Asked by Adolfo Casari:

Is it possible to receive notification in my Confluence workbox when a page that I am watching changes (i.e. edited)?


Answers:
author: Luzia Mendes
body: Check this out: <https://jira.atlassian.com/browse/CONF-26642?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel>

Answer is, so far, it's not possible.
Email Diff Page with Confluence 4.3
Asked by Luis Mayora:

Everytime there is a change on a confluence page all the watchers are getting the email with the contents of the whole page.

Is it possible to configure confluence to only send the diff change only?

In JIRA users only get emails with the changes that users make on the fields rather than the whole issue fields.

Is this possible in confluence


Answers:
author: RianA
body: Hi Louis, I think this can be done by navigating to your Profile (Clicking your name on top right \>\> Profile \>\> Settings) and after that check **Show Changed Contents.** By right, it should only send the differences between current and previous version. For more information please refer to the following [documentation](https://confluence.atlassian.com/display/DOC/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content). Hope it helps!

comments: author: Luis Mayora
body: Is there a way to force this configuration to all users?


author: Luis Mayora
body: Based on this.

**Option:** Do you want your notifications to include details of the changes made to the content?

* If you do not select this option, your notifications will include the full content of the page.
* If you do select this option, your notifications will include the full content of the page as well as a list of the differences between the current and previous versions of the page. See[Page History and Page Comparison Views](https://confluence.atlassian.com/display/DOC/Page+History+and+Page+Comparison+Views).

I only want to get the diff and not the full content since is a big page.
Auto Publishing Burndown chart in Confluence
Asked by Bala Krishna:

Hi,

we want to publish our Sprint Burndown Chart/Velocity charts in Confluence. I tried all the ways but no luck so far. Any idea how to achieve this?

-Bala


Answers:
author: Matthew J. Horn
body: Did you try embedding an iFrame with the HTML macro?

comments: author: Bala Krishna
body: Hi Matthew,

Thanks.I am not sure how to do that. Can you guide me?


author: Bala Krishna
body: I just came to know HTML macro is not allowed in ondemand
Why do anonymous users get user pages in quick navigation aid although they're restricted from viewing?
Asked by Kirstin Seidel-Gebert:

In our confluence instance I restricted anonymous users from viewing user pages.

That leads to:

* user pages not being displayed in search results (which is correct)
* user pages being displayed in the quick navigation aid drop-down list (which is not correct imho)

If selecting the user page from the quick navigation aid, log-in is required.

Is it a bug, that the quick navigation aid shows user pages for anonymous users, that are restricted from viewing them?

Kirstin


Answers:
author: AlysonA
body: Kirstin,

Thanks for the clarification, I see it better now.

After researching through our knowledge base I could find an existing improvement request being tracked in [CONF-23985](https://jira.atlassian.com/browse/CONF-23985) that once implemented will likely suit your needs. Please vote on it to increase its popularity and add yourself as a watcher for future updates.

Cheers.


author: AlysonA
body: Hi Kirstin,

I tried to replicate this behavior locally and here's my findings: If I give anonymous permission to view a space, they can search for all pages within that space. But if you do not give View permissions to anonymous users, they shouldn't be able to search for any pages within a given space, nor see them in the quick search field.

That being the case, can you please confirm if this is happening to all pages that should be viewable by anonymous users? If you restricted the page not long ago, please try flushing the cache in Confluence Admin \> Cache Statistics and see if the problem persists.

Cheers

comments: author: Kirstin Seidel-Gebert
body: Thanks for your reply, Alyson.

I'm refering to the Global Permissions for anonymous users in the confluence admin section (see pic):

![](../../upfiles/global_permissions.png)

I restricted anonymous users to view User Profiles, but they get users suggested in quick navigation aid (see second pic):

![](../../upfiles/search_cor.png)

Is this as designed? We actually don't want someone anonymous to get to know our users.

Kirstin


Tags: anonymous

search
Attachments Causing Server Errors (Cannot attach file -----.jpg: Unknown server error (###).)
Asked by Sarah Kraynick:

We are getting errors like: 'Cannot attach file -------.jpg: Unknown server error (###).. when we try to upload images. The proper permissions are in place. It appears to affect jpegs the most. I was reading that in some cases spaces in the names of the files can cause issues, but when I change a name with spaces to not having spaces the error still occurs.

We need to solve this as we upload a large amount of files and can't be changing names all the time. Is there any other information out there that we can reference?


Answers:
author: PeterKoczan
body: Hi,

Could you take a look at the log file at \<CONFLUENCE-HOME\>/logs/atlassian-confluence.log, if any additional information appears there about the problem here?

Also check if the Tomcat URI encoding is set properly as of this document: <https://confluence.atlassian.com/display/DOC/Configuring+URL+Encoding+on+Tomcat+Application+Server>

Kind regards,

Peter
Dynamic links between spaces in Confluence?
Asked by Gordon Messmer:

We're looking for a way to dynamically link information between spaces. For example, we have a space called "switch" which displays a table with customer switch configurations. We have other spaces with details of other customer equipment and software as well. We want to create a "customer" space with each customer and the relevant info from each space (switch, etc). Is it possible to create such links such that if I change the content of the table in the customer's row in the "switch" space that it is also changed in the customer's space?


Answers:
author: Selcuk Savas
body: Hi Gordon,

I belive you can use Exceprt include or HTML include macros for it as a start.

More ionfo on:

<https://confluence.atlassian.com/display/AOD/Excerpt+Include+Macro>

<https://confluence.atlassian.com/display/CONF41/HTML+Include+Macro>

Cheers,

Selcuk

comments: author: Gordon Messmer
body: That doesn't quite work for our needs. What I really want to do is best described as linked tables such as in a spreadsheet. For example, if I click on a customer name it should return all related elements (switch, router, etc). Likewise, editing any single element in the customer page (switch, etc) would update that element in the table so its new value is displayed in the switch overview page where all customer data is displayed.
How can we see sub-tasks story points in Greenhopper Rapid Board planning view
Asked by frederic.maginot:

Hi Guys,

In Greenhopper Rapid Board planning view, is there any configuration I could use to make story points of children tasks visible (see example)? Currently we have to edit the task to view the story points.

I have applied the following link and it works for Edit Issue screen:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=163939652>

Would you have anything similar for planning view?

Is there any way we could have parent story point being populated automatically with the sum of all children story points?

Thanks,

Frederic


Answers:
author: frederic.maginot
body: Thanks for your answer. I will propose that to the team and see if it helps.


author: Salem Korayem
body: We've solved this: during the sprint, the team updates Story Points field on parent issue by asking "how much points are their remaining?" resulting in points reduction or increase. This makes the chart burn down though the issue is still in progress :)


author: George Carvill
body: Actually, I think I found it:

switch from noreply to ${fullname}@mydomain.com


Tags: board

jira-software

story-points

sub-task
So can I use external database in Evaluation license?
Asked by Arkadiusz Nowakowski:

Can I?

Another question I have is: how to check my license code because I accidently requested 3 different licenses and now I don't even know which one I'm using.


Answers:
author: Daniel Borcherding
body: Hello George,

I don't know if you really meant the title of your post to be a question. The answer is yes, it is completely fine to use an Evaliation License with an external database. This is not a limitation of our evaluation licenses.

It looks like the gents above were able to direct you on how to retreive your currently installed license. Please let us know if you need anything else.


author: Jobin Kuruvilla [Adaptavist]
body: Yes, you can.

You will find license detail under Administration \> License Details.


author: AlysonA
body: Hi George,

Just adding to Jobin's response: you can indeed see which license you're using under *Confluence Admin \> License Details* . Now, if you want to switch your current license to one of the others you have, you can simply login to <https://my.atlassian.com> with your credentials and you will see all available license keys.

Cheers
How can I access the attachment labels via SOAP?
Asked by Marcel Kurzmann:

The function getLabelsById(String token, long objectId) didn't accept the attachment ID as objectID.

How do I read and write the labels on an attachment via the SOAP-API?  


Answers:
author: Marcel Kurzmann
body: Hello Guilherme,

yes please add this feature request (or bug?).

At least the documentation should be more precise and replace in the second part of the brackets (getLabelsById(String token, long objectId)) "long objectId" by "string pageId", as "long objectId" suggests that labels of other objects than pages might be requested, what is obviously not the case, as only labels of pages can be obtained.

Even the notion "ContentEntityObject ID" is not described in detail on this page:

<https://developer.atlassian.com/display/CONFDEV/Confluence+XML-RPC+and+SOAP+APIs>

Kind regards.

Marcel


author: GuilhermeA
body: Hello Marcel,

I don't believe that this function will function that way. By the documentation:
> Vector getLabelsById(String token, long objectId) - Returns all [Labels\\](https://developer.atlassian.com/display/CONFDEV/Confluence+XML-RPC+and+SOAP+APIs#ConfluenceXML-RPCandSOAPAPIs-Label) for the given ContentEntityObject ID

So I believe that you could try to get the attachment information and see if it does return the Label as well. If it does not, then we can create a feature request to add this feature on the next calls :)

* jira.atlassian.com

Hope this helps!

Cheers,

Guilherme


Tags: cloud

confluence-cloud
How can I create a static/frames page in Confluence
Asked by JEB:

I would like to be able to set up a static navigation page, therefore embedding my content through a macro. Can anyone steer me on how to set this up. I have previously used Microsoft Frontpage and I like the usability to set frames, thereby keeping my navigation static and only needing to change the content.


Answers:
author: Luzia Mendes
body: Hi there!

Confluence does not work exactly like this.

You can explore the RefinedWiki plugin, as it adds those features to Confluence. It's paid, though.

Something that you may be interested in looking into is the Documentation Theme. It will give you a navigation tree on the left. This can be easily customized. You should be able to find this info by searching for "Confluence documentation theme".

More than that, havin something menu-ish, will require some customization - which means writting a plugin for Confluence, to change its behavior.

There are many companies out there that offer this type of service. Look for Atlassian Experts for your region!

Good luck with Confluence


author: Dave
body: Hello,

I just want to point out that those plugins are not available for the OnDemand product - if you want to follow that route you would need to look into downloading the standalone software to install and host in house.

If you also have an example of what you're trying to accomplish, that might help us come up with additional suggestions.

Best,

-dave

comments: author: Luzia Mendes
body: Well, it seems the Documentation theme is all he can do, then.


author: Luzia Mendes
body: back to my answer bellow...


author: JEB
body: have just found out we now have this product in house, just migrated, so can you offer any new suggestions for in house.


Tags: cloud

confluence-cloud
How to assign existing shared dashboard to a new created users?
Asked by Alexander Korolev:

They can do it by themself but it's overkill


Answers:
author: Thiago Ribeiro
body: Hello,

Currently there is no such feature on JIRA, the best available option would be to customize the Global Dashboard as all the new users will have this dashboard a default.

I hope it helps!

comments: author: Alexander Korolev
body: Maybe it's possible to update some JIRA table?
Problem opening attachments from confluence pages
Asked by NFL Support:

Many of our users are having trouble opening documents from our confluence pages.

When they click on the attachment they directly get a download instead of getting the option to open or download the attachment.


Answers:
author: Sebastian L?dtke
body: Hello,

i detected the same behaviour and confluence opening the pdf from the preview-pdf-plugin (flash embedded) sometimes as an attachement and sometimes as download. There are 2 seperate urls:

as attachement (example):  
http://confluence-server.de/download/attachments/12609075/DE_vpx5_topvideosoftware_1303_einzeltest.pdf?api=v2

as download (example):  
http://confluence.de/rest/quickreload/latest/12609075?since=1366102244394

Solution:

Opening the attachement-site and go to the properties of the pdf-file and set the right content-type: application/pdf


author: Pedro Rodrigues
body: Hello, this is a late response but you might find it to be usefull. The Link Preview ([](https://marketplace.atlassian.com/plugins/com.xpandit.plugins.linkpreview-confluence)<https://marketplace.atlassian.com/plugins/com.xpandit.plugins.linkpreview-confluence>) is a great Confluence Utility. You can preview PDF documents, images and webpages, without downloading them.

Try it now.

Best Regards,

PMRodrigues


author: Michael Brinson
body: Thank you so much for posting that link Pedro!! Hugely helpful!


author: Geoff Sawyer
body: I have this problem also running C5.1.1. Atlassian say this is a known problem and is deliberate to prevent a security issue. They give a fix involving to reset the security policy for downloads. However, the option they say to tick in the admin console does not exist in my version (despite them saying it does!). Anyone know a solution?

I cannot see a way to set any options for the pdf file settings. In some cases the attached pdf just opens as it always used to with others it opens the windows exporere and asks where I wish to store the file (I don't).


author: wikiwiki
body: The attachments in our wiki usually just dowload when the link is clicked.


author: Selcuk Savas
body: Hi,

Are the attachmnets PDF?

Have you checked you PDF reader settings?

Have you tried openning the attachment in other browsers?


Tags: attachment

mimetype
Confluence 3.4.9 People Directory Inadvertently Hidden?
Asked by Scott Kruis:

My People directory seems to be hidden. When I browse to 'People Directory=\>All People, it returns no users. However, people are able to login \& I see the users when viewing them from the admin console. I did see some article about admins hiding the people directory for security but we have not instituted this


Answers:
author: Scott Kruis
body: I forced a manual re-index \& rebooted the server. This worked!


author: Ryan Goodwin
body: Hi Scott,

You may be running into a known bug with the people directory. Please review this KB article which explains the cause of the issue and follow the steps to resolve the issue:

<https://confluence.atlassian.com/display/CONFKB/People+Directory+Empty+or+not+Displaying+the+Proper+Number+of+People+due+to+Users+that+have+been+Deleted+from+LDAP>

If this is not the case, we may need you to log a support request so we can investigate further.

Best Regards,

Ryan Goodwin

Confluence/Crowd Support

Atlassian - San Francisco

comments: author: Scott Kruis
body: Thanks Ryan.

I did open a case as we do not use external user management at the moment. We are in the process of upgrading to the newest release but have to do it in steps since our version was so far behind.

Thanks,

-Scott


author: Ryan Goodwin
body: Hi Scott,

Can you link the issue number here so I can review? I think this will be more of a suport case.


author: Scott Kruis
body: Here you Ryan;

<https://support.atlassian.com/browse/CSP-93033>


Tags: directory

hide

user
Is it possible to collect form data and export it to excel?
Asked by Avinash:

Hi,

I have a form with 10 fields. I have 25 such forms. Is it possible to capture the form information and export it to an excel sheet in confluence?

Thanks


Answers:
author: Sean King
body: You can create and attach an external php file that's called when you submit the form that handles the conversion from html to the excel file.

<http://stackoverflow.com/a/14360949>


author: twong_atlassian
body: How is the form implemented? How did you store results?


author: AlysonA
body: Hi Avinash,

I'm afraid you can only [export content to Word](https://confluence.atlassian.com/display/DOC/Exporting+to+a+Word+document), sorry for that. If you have further questions don't hesitate to ask.

Cheers.


Tags: export

forms

ms-excel
How to alias search terms
Asked by Tim_Brigham:

I have a large number of pages that have similiar but slightly different words applied for related content.

I would like to set up some kind of alias when using the search feature, say within Space1 if I search for "Confluence" it would also return pages containing (or provide a 'did you mean' entry to ) "Wiki".

Is there a ready way to do this \*without the need to change the tags on individual pages\*?


Answers:
author: GuilhermeA
body: Hello Tim,

Unfortunately there is no way to perform this by a simple tweak. We use [Lucene](http://lucene.apache.org/)as our Indexer, and you can take a look at the Index using [Luke](http://www.getopt.org/luke).

Maybe Luke can help you tweak how Confluence uses the Indexing, but there is no guarantees. All I can say is that some sort of Customization may be required.

In another way you could use Labels, and use Confluence and Wiki labels, this would trigger them to be in the same page, and would return values equally.

Hope this helps you!

Cheers,

Guilherme


Tags: search
404 encountered periodically upon login
Asked by Chris Wright:

Upon logging in, sometimes our users encounter a 404 dead link on the front page.

Navigation of the site is otherwise not impaired, but they are not sure why they see it sometimes.

Logging out and logging back in sometimes reproduces this issue, but sometimes it does not.

Looking in the logs, I found this line which seems to show the issue:

2012-12-07 12:12:28,104 DEBUG http-bio-7990-exec-7 hiddenuser 732x1449x1 12eb9tg some.ip.address,127.0.0.1 GET /mvc/error404 HTTP/1.0 c.a.s.i.web.ErrorPageController Page not found attempting to access /secure/Dashboard.jspa


Answers:
author: Stefan Saasen
body: Hi Chris,

"attempting to access /secure/Dashboard.jspa" looks like the client tries to access the JIRA dashboard. Is JIRA hosted on the same machine?

There is a known problem when hosting multiple Java web applications using the same host name (and without differing context paths) that is further explained here: https://confluence.atlassian.com/display/STASHKB/Login+and+session+conflicts+with+multiple+Atlassian+applications

Does that apply to your setup?

Cheers,

Stefan


Tags: bitbucket-server

login