youngmon/atlassian-qna huggingface dataset:
I want to view a JIRA backlog page from a confluence space shortcut.
Asked by Marsha Shapiro:

How can I view a JIRA backlog page from a confluence space shortcut? I tried to paste the JIRA URL after selecting the '+' under Space Shortcuts but got an error. Any ideas?


Answers:
author: Marsha Shapiro
body: This does not give me the backlog VIEW that shows issues grouped by sprint and the 'ungrouped' issues.


author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: You can use the Jira Issue/Filter macro within Confluence to view a Project backlog (you will also need to apply JQL)

Example:

![2018-03-26 07_10_08-Jira Project Dashboard - Department - R&D _ Special Projects - Sagiss Network Do.png](https://community.atlassian.com/t5/image/serverpage/image-id/17935i44F3B7B249A8D3A6/image-size/large?v=v2&px=999 "2018-03-26 07_10_08-Jira Project Dashboard - Department - R&D _ Special Projects - Sagiss Network Do.png")

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>
Adding tooltip(or a similar alternative) to dynamically adding text inside saffolding data
Asked by khashashin:

Hi! I Am very new in Confluence and I'm interested if there a way to add some "help" text to a text when a mouse hover it.

So i have following dynamic table:

![image.png](/t5/image/serverpage/image-id/17930i0F6DF4EBF805F3F8/image-size/large?v=v2&px=999 "image.png")

And here is the result of this table. My idea is to add a card with addithonal information for each "service" and it will be as toggled info when mouse hover this text:

![image.png](/t5/image/serverpage/image-id/17931iDE72EBC6887177A9/image-size/large?v=v2&px=999 "image.png")

Is it possible? I tried to use "tooltip" macro but its not working with dynamic table.


Answers:
author: Shannon S
body: Hello Yusup,  

You could use another 3rd party add-on for this such as:

* [Tooltip for Confluence](https://marketplace.atlassian.com/plugins/com.edagps.atlassian.confluence.tooltip/server/overview)

There's also a few hints on writing a [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) on this page:

* [Add Tool Tip to Normal Text](https://confluence.atlassian.com/pages/viewpage.action?spaceKey=DISC&title=Add+Tool+Tip+to+Normal+Text)

The article is a bit old, so I cannot confirm if it will work for the most recent version of Confluence, but it's worth a try.

Let us know if you have any questions.

Regards,

Shannon


Tags: addon-net.customware.confluence.plugin.scaffolding

dynamic

hover

scaffolding

table

tool-tip
Headline numbering totally distorted when using sections
Asked by Steffen Heller:

Hi everybody,

I use automic numbering for the headlines in my PDF documents (see CSS code below) and it used to work with no problem in a lot of different documents.

Now, for the first time, I needed to use a different structure (sections with two columns side by side) in a documents and that somehow distorts the numbering completely.

To find a solution I created a test document.

The test document contains the same content twice:

* The first half has all the content within one section
* The second half has the same content split into three sections

Check the result below. It is the outcome of a single PDF file from where I took the text and copied it here.

The result is strange and difficult to describe.

To me, it seems as if each time a new section starts the counters for h2 and h3 were reset in some way (the counter for h1 not, surprisingly!?)

Anyone any idea what is happening?

(Using Atlassian Confluence 4.3.7, Server)

----------------------------

**All content within one section** (everything correct!)**:**
> 1. Headline h1  
>
> 1.1. Headline h2  
>
> 1.1.1. Headline h3  
>
> 1.1.2. Headline h3  
>
> 1.2. Headline h2  
>
> 1.2.1. Headline h3  
>
> 1.2.2. Headline h3  
>
> 1.2.3. Headline h3  
>
> 1.3. Headline h2

**The same content split in three sections:**
> 2. Headline h1  
>
> 2.1. Headline h2  
>
> 2.1.1. Headline h3  
>
> 2.1.2. Headline h3  
>
> ------ New section starts ----------------------------------  
>
> **2.1.** Headline h2 (instead of **2.2.** )  
>
> **2.0.1.** Headline h3 (instead of **2.2.1.** )  
>
> **2.0.2.** Headline h3 (instead of **2.2.2.** )  
>
> ------ New section starts ----------------------------------  
>
> **2.0.1.** Headline h3 (instead of **2.2.3.** )  
>
> **2.1.** Headline h2 (instead of **2.3.**)

**CSS used for automatic headline numbering:**

```
body {
counter-reset: levelA; 
}
h2:before {
content: counter(levelA) ". ";
counter-increment: levelA;
}
h2 {
counter-reset:levelB; 
}
h3:before {
content: counter(levelA) "." counter(levelB) ". ";
counter-increment: levelB; 
}
h3 {
counter-reset:levelC;
}
h4:before {
content: counter(levelA) "." counter(levelB) "." counter(levelC) ". ";
counter-increment: levelC; 
}?
```


Answers:
author: Heth Siemer
body: I'm not sure about the CSS... when I tested it myself it worked just fine. (I'm on 5.10.8 so that might be why).

But, there's a macro that handles this for you that you might be interested in, that way you don't have to build the CSS every time:

<https://marketplace.atlassian.com/plugins/nl.avisi.confluence.plugins.numberedheadings/cloud/overview>

comments: author: Steffen Heller
body: Thanks for trying. Unfortunately, macros are not an option (long winding internal process and only in very rare cases supported by IT).

But it would be interesting to know if later Confluence versions can handle sections plus numbering!?

For the time being, I will have to remove the headline numbering.


Tags: atl-dev

column

css

heading

number

section
PDF Viewer with integrated search?
Asked by Harnisch:

I am searching for a way of searching in an embadded PDF-file while its open. Like the normal PDF Viewer in every browser \[CTRL+ F\].


Answers:
author: Niek Neuij
body: Atlassian disabled using Ctrl + F in the PDF viewer, look in "batch.js":

```
_disableKeyboardShortcuts: function (e) {                        if ((e.ctrlKey || e.metaKey) && !(this._mediaViewer.getConfig().embedded || this._mediaViewer.getConfig().contained)) {                            switch (e.which) {                            case keyboard.keys.F:                            case keyboard.keys.G:                                // disable search keyboard shortcut                                e.preventDefault();                                break;                            case keyboard.keys.P:                                // disable print keyboard shortcut                                e.preventDefault();                                break;                            }
```

Please vote for this issue to do something about this:

<https://jira.atlassian.com/browse/CONFSERVER-40333>


author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Seems as though the PDF macro only displays the PDF, no functions of searching within the displayed PDF within the macro:

<https://confluence.atlassian.com/doc/pdf-macro-375849180.html>


Tags: pdf

search
Just installed Confluence and pages have no formatting. See below
Asked by Mike Meservy:

![Confluence Initial page.png](/t5/image/serverpage/image-id/17912iAA0E2E2F60EFECE2/image-size/large?v=v2&px=999 "Confluence Initial page.png")


Answers:
author: Shannon S
body: Hi MIke,

Can you let me know what version of Confluence you installed?

Please check the Developer Tools console in your browser when loading the page for hints as to what might not be allowing the formatting to load, as well as your [Server Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) for any error messages.

Thank you for your help.

Regards,  
Shannon
Conditional formatting of a table
Asked by Peter McCrystal:

I currently have a table with Epic details and Red/Amber/Green row background colouring to indicate status. This is manually maintained, and I'd much prefer to automatically use the real source of truth (Jira) to achieve this.

I've tried a couple of custom macro's to achieve this, but keep running into issues around timing to pull data out / reformat the Jira data tables that I can find...

Does anyone know of an add-on or pointers for a user macro that could dynamically apply formatting on data pulled from Jira?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Peter McCrystal](/t5/user/viewprofilepage/user-id/1201659)

Please note that since the 6.1.0 version, the [Confluence Wiki Markup](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html) and [Markdown syntax](https://confluence.atlassian.com/bitbucketserver/markdown-syntax-guide-776639995.html) is supported in the Table Transformer macro.  
It means that you can enhance the formatting abilities of your tables in Confluence.

With the help of the FORMATWIKI() function, [conditional formatting](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Conditionalformatting), [conditional inserting of statuses](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Conditionalinsertingofstatuses) are possible now.

[Here](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting) are some other use cases you may need in the future.

Katerina
How to List Users who viewed a Confluence page
Asked by A:

Hi Everyone,

I am looking for a way to monitor who viewed a page in Confluence. Details would include userid, timestamp and which page was viewed.

Checking on previous postings, I saw suggestions but only for page counts.

Checked also on the Confluence documentation and I was redirected to a Confluence documentation about space activity, link --\> <https://confluence.atlassian.com/conf63/view-space-activity-929729800.html>, yet it mentions about performance issue.

Any suggestions?

Thanks in advance. :)


Answers:
author: NT
body: If Space activity feature does not suits you then probably you will have to go for plugin.

Below are few links:

<https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.viewtracker>

<https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.spaceauditor>
Is it possible to include the confluence username in the URL path of an external image?
Asked by Matt G:

Hi

I'd like to put an image in one of our confluence pages, but include the confluence username of the logged in user within the URL parameters.

For example:

\<img src="<https://www.google.com.au/images/branding/googlelogo/2x/googlelogo_color_120x44dp.png?user=ConfluenceUsername>" alt="Google" height="44" width="120"\>

I don't have admin access.

Is this possible.

Cheers,

Matt


Answers:
author: Emilee Romano
body: Matt G you ever find a workable solution for this?   

I need this too :(


author: Nic Brough -Adaptavist-
body: You could do this with a user macro, but it begs the question "why?". Confluence is not going to do anything with the username, as it's pointless and it already knows who the user is,

comments: author: Matt G
body: Hi Nic - thanks for answering so quickly. How my I do this via the user macro? Would I be concatenating the image url and? then the paramater and using the usermacro output for the username?

Could you describe the process?


author: Nic Brough -Adaptavist-
body: Your user macro would construct the url from the information in the http request.

From memory, you'd need something like src="https://url?user=$req.username()"


author: Matt G
body: This outputs my name on the page. I don't see what I'd replace the report info with to set the src of the image. NB: I can't edit the code.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/17966i5D1F4D4E1247C2D7/image-size/large?v=v2&px=999 "image.png")


author: Matt G
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454), clearly the above isn't ok.

Can I use $req.username() is other locations to output the user id? I'm not an admin, I can only edit the pages using the plugins and standard input.


author: Matt G
body: We're using this for an extra level of internal tracking. That image is on another server, IIS is writing the logs to a DB, including that image and the use ID and the page in question.
Button to open an email
Asked by rohit patel:

I am using a button with HTML "Mailto" to open a email when clicked. I am able to pre-populate the To, CC, subject and body fields.

However, i would like to know how i can also add a Form kind of layout to the body. I am trying to setup a form on the body that has fiends like: Name, URL, Feedback type..etc..

I dont want to use the JIRA issue collector at the moment as we are still in the starting stages.

Please let me know how i can embed a form type layout in the email body.

Cheers,

Rohit


Answers:
author: Shannon S
body: Hi Rohit,

This requires a 3rd-party add-on since forms aren't native to Confluence.

I would recommend starting here:

* [Atlassian Marketplace - Forms add-ons for Confluence](https://marketplace.atlassian.com/search?product=confluence&query=forms)

Let us know if you have any questions about any of these.

Regards,  
Shannon


Tags: atlassian-marketplace
Fail to update Atlassian Universal Plugin Manager
Asked by ethan chia:

Hi there,

My confluence version is 5.5

when i try to update the Atlassian Universal Plugin Manager Plugin today, I got an error stating "An error was encountered while updating the UPM. See the logs for more details. "

When i look into the logs, I saw i got a Warning: Transactional cache update outside transaction. All updates to this cache should be performed from a thread with a valid context.

May I know what it means.

Thanks,

Ethan


Answers:
author: ethan chia
body: Upgrade to latest version and manage to get it updated from within Confluence web console.


author: Shannon S
body: Hello Ethan,

Firstly, the warning you are seeing was a bug in Confluence 5.5 that has since been resolved:

* [CONFSERVER-33557](https://jira.atlassian.com/browse/CONFSERVER-33557)

This isn't related to your issue with UPM. I would recommend trying to [Manually Upgrade](https://confluence.atlassian.com/confkb/how-to-manually-reset-upm-or-manually-upgrade-upm-818580144.html) it per the linked article.

Please also be aware that Confluence 5.5 has been [End of Life](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) for quite some time now. I would recommend that you [upgrade](https://confluence.atlassian.com/display/CONF55/Upgrading+Confluence) to 5.10 or higher to make sure you have the latest bugfixes and security updates.

Kind regards,

Shannon

comments: author: ethan chia
body: Hi Shannon,

Good advise. I finally got my Confluence 6.8 working after i keep having issue with my Base URL. After upgrading to 6.8, The Atlassian Universal Plugin Manager can be upgraded from within the apps.

Best regards,

Ethan


author: Shannon S
body: Thank you for confirming, Ethan!

Regards,

Shannon
How do i link the documentation from confluence to Jira for project management
Asked by Jason Teo:

I have created all the documentation in confluence.

I would like to know the following:

1)how do i link it to JIRA to create a workflow,

2) if there is a choice of documentation in one of the steps (eg. to use Documentation A in scenario A and Documentation B for scenario B), how do we add this choices to the one of the steps in the workflow?


Answers:
author: Fadoua
body: Hi Jason,

Workflows in JIRA weren't designed to trigger what you are trying to achieve in your case scenario.

Workflows are very powerful and a lot can be done by adding post functions or some Marketplace Add-ons. A workflow is an issue "life cycle" until it gets closed. The different transitions it goes through until it gets done.

You can add a link to your Confluence Documentation from a JIRA project, however I am afraid that you can not have the workflow do what you are looking for here.

Best of luck!


Tags: jira-core

project

workflow
Can't get a connection error
Asked by CMJIRA:

Hi, I have downloaded the newest mobile apps for confluence in my iPhone cellphone.My iPhone iOS version is 11.0.3.When I input the site URL of Confluence server and try to connect it,it prompt an error message like "This app requires HTTPS .........". I have confirmed that the server had setup the HTTPS correctly.I can access the confluence website normally by using https on PC.And the Certificate Authority of SSL certificate is also obey iOS requirement. The CA is Symantec Class 3 Secure Server CA which is in the list of available trusted root certificates in iOS 11. By the way,I can connect the confluence server correctly by using my Android phone which is installed a Confluence Server beta version. How to solve this problem?


Answers:
author: Shannon S
body: Hello,

To confirm, you're referring to the Confluence Server Mobile app beta, correct?

Could you confirm your Confluence Server version?

I would recommend making sure all the steps are covered from the article below:

* ['Can't get a secure connection' error on Confluence Server mobile app](https://confluence.atlassian.com/confkb/can-t-get-a-secure-connection-error-on-confluence-server-mobile-app-940695063.html)

*This may be because:*

* *your site is not using HTTPS.*
* *your certificate is* self signed*.*
* *the Certificate Authority (CA) is* unknown,*or is not one that Android / iOS trusts by default (for example it might be a new CA that is not yet* trusted,*or a private CA).*
* ***your certificate is missing an intermediate CA, affecting the certificate chain.***
* ***your proxy is not configured to allow TLS 1.2 traffic.***
* ***you are connecting to a version of Confluence Server that does not support the mobile app (6.7.x or earlier).***

If you still have issues after reviewing the above, I would recommend submitting your issue directly through the app itself. You can shake your app at the login screen and it will prompt you to send the feedback to the development team.

Regards,

Shannon

comments: author: Koen Gillard
body: Hi Shannon

Some of our users use the Android app and they can connect to our Confluence site.

Others user the iOS app and they cannot connect to the Confluence site because the device doesn't seem to trust the site.

Any idea how this can be resolved?

Regards

Koen


author: Shannon S
body: Hi Koen,

If you're meeting the above requirements and still have an issue, I would recommend raising a new question or [contacting Support](https://support.atlassian.com/contact/#/) provided you have a license that includes it.

That way we can take a look at your specific case and help you out.

Regards,

Shannon


Tags: mobile
Embed Confluence Search into another site via REST
Asked by Nate Stuyvesant:

We have a publicly-accessible Confluence site (<http://developers.perfectomobile.com>). From our Support Portal (<https://support.perfecto.io>), we'd like to use jQuery.ajax() to pass the search text then get back JSON results of matching articles and inject into our page's DOM (maintaining our styles). Right now, we use a form to send <http://developers.perfectomobile.com/dosearchsite.action?queryString=SEARCHTEXT>.

As we want it all to happen client-side in JavaScript, we don't want to embed any credentials (as they aren't needed to search our instance of Confluence).

Can anyone provide a JavaScript example?

Thanks in advance,

Nate


Answers:
author: Nate Stuyvesant
body: Never mind... found what I needed:

HTTP GET...

<http://developers.perfectomobile.com/rest/searchv3/1.0/search?queryString=SEARCHTEXT>


Tags: jql

rest-api

search
Anonymous access but no index
Asked by Keren Cohen:

Hello

I would like to open our KB to anonymous access but would like to remove it from Google search (no index) . Is it possible? how it can be done?

Thanks!

Keren


Answers:
author: Keren Cohen
body: Hello again,

Can anyone assist me with that? remove it from Google search (no index) while working with a could version

Thank you in advance

Keren

comments: author: ManuR
body: Hello Keren,

Unfortunately, it is not possible to prevent Cloud instances from being indexed by Google search as the method to prevent this indexing cannot be done on Cloud products.

Cheers,  
Manu  


author: Keren Cohen
body: Thank you Nic. I forgot to mention that we are working with the cloud version.

Is there any solution for this?

Thanks

Keren


author: Nic Brough -Adaptavist-
body: By definition, anonymous access gives google access to scrape and index those pages.

But you can ask it not to index with a robots.txt file - <https://confluence.atlassian.com/adminjiraserver073/using-robots-txt-to-hide-from-search-engines-861253859.html> is for Jira but the method is identical for Confluence.


Tags: access

anonymous

google
Why is mobile functionality so limited?
Asked by Tig da Admin:

When will the mobile apps do anything useful? They're total crap, and have been for a few years now. Seriously, forcing my users to have to use the thick client for basic functions is beyond stupid.

Every time I ask this, support says, "like what?' Seriously? Have you even tried to use a mobile device to get anything done? I'm going to go out on a limb and say no.

Designate 50% of your workforce to do ***all*** of their work exclusively using mobile devices. You'll quickly realize that asking "like what" is a lame question. The list of what's missing is so ridiculously long that you're basically telling me that you have no idea how hamstringed your own products are.

Better yet, check out the long list of mobile features your clients have been requesting for years. That's another great start. And it's pretty darn long.

And don't bother trying to tell me that mobile is a nice to have ... more and more people are using mobile exclusively (or almost so). Get with the 21st century before it's over, and add basic "get the job done" functionality to the apps.

I really shouldn't have to answer, "well then what good is Confluence?' every week just because someone found yet another feature mobile can't do, or handles poorly. For example, using it on an iPad Pro is an exercise in futility and makes me want to agree with the haters and kill the team site. Nor have we run into much success using android tablets, so clearly it's not operating system specific, which means it's a design failure.


Answers:
author: DA
body: Thanks for your feedback. My name is Daniel Ayele and I'm a PM on Confluence mobile. We're actively working to make the Confluence mobile app better on all platforms and will take your feedback into consideration. I hope to have more to share once we are able to improve our customer experience!

<br />

Best,

<br />

Daniel

comments: author: Chris
body: [@DA](/t5/user/viewprofilepage/user-id/1193141) It's a year after the original post was made, but it feels like it might as well have been written today. What advancements have been made in Confluence Mobile in that time? Genuinely curious because I'm a new user attempting to use Confluence on an iPad Pro and find myself practically unable to be effective.


author: Bill Keenan
body: Or at least let us use the website, without bouncing us to a worse than useless mobile version..


Tags: confluence-cloud