youngmon/atlassian-qna huggingface dataset:
APPV SourceTree in windows 7 enviroment
Asked by Kelsey Zhang:

hi There,

we are trying to virtualize the application in our enviroment. we were able to do it on the old version since we could download an actual .exe installation file. but the newest version we cant find the .exe installer and the installer i download from the website unable to run during the capturing step.. could anyone please give me a hand on this? thanks!![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/2118i84E9E5FF6467F882/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Ana Retamal
body: Hi Kelsey,

SourceTree gets installed in **%LocalAppData%.** Changing the location of the SourceTree config file is not currently possible. We have a feature request to make it possible to change the location of the installer, you can find it at [SRCTREEWIN-7168](https://jira.atlassian.com/browse/SRCTREEWIN-7168).

Best regards,

Ana


author: Kelsey Zhang
body: hi Ana,

i can find it, which is fine. but it wouldnt capture the installation during the sequencing process. i have attached the error message in my orignal post, could you please take a look? thanks

comments: author: Ana Retamal
body: Hi Kelsey! Can you send us the SourceTree log? It could be a permissions issue stopping SourceTree from loading its components. On Windows, the SourceTree log file is located at `C:\Users\<username>\AppData\Local\Atlassian\SourceTree\sourcetree.log`

Cheers,

Ana


author: Kelsey Zhang
body: hi Ana,

just wondering during the installation why didnt i get prompt for chose the location for the installation?


author: Ana Retamal
body: Hi Kelsey, what do you mean that you can not find the .exe installer? I've tried downloading it from [our site](https://www.sourcetreeapp.com/) and I'm getting *SourceTreeSetup-2.0.20.1.exe*, is that the file you're getting?

Regards,

Ana
What is the most up to date version of SourceTree?
Asked by Alexandre Lajoie:

Hello,  

As SourceTree is seeing more usage, we are trying to make sure all users are running the same version.   
The most recent installation resulted in the installation of SourceTree 2.0.20.1 and the software claims it is fully up to date.  
However, some users who have had the software for some time now have more recent versions of SourceTree. Is there some documentation I'm missing? We can't seem to find much.


Answers:
author: rrudnicki
body: Hi Alexandre,

The latest version of SourceTree is [2.1.2.4](https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.1.2.4.exe). What happens is our team decided to rolling out new versions progressively. This way allow us to scrutinize each update for bugs and showstoppers before it hits critical mass. [On this link](https://blog.sourcetreeapp.com/2016/11/16/adding-staged-updates-to-sourcetree/) you can find more details about this process.

Let us know if you have any questions.

Cheers,

Renato

comments: author: Alexandre Lajoie
body: Thanks this clears up everything.


author: bgannin
body: (was linked above and I missed it)
Why does source tree keep re-selecting all my files before commit??
Asked by Jessie Williams:

Here is my workflow:

Make some changes to my code -\> go to source tree to commit -\> but i only want to commit some of the possible files as some times I am still working on other projects but am not ready to commit. So i select the specific files i want to commit out of the available files list, then i begin writing my commit message, which is usually the jira ticket id, so it will bind the commit to the ticket. But sometimes, without warning, source tree will refresh the files list and re-select all of my files, if i dont notice it, i will end up accidentally commiting every single file, then i have a bunch of code changes commited to the wrong ticket with no clear way to undo it. This is super frustrating and leads to more errors in our deployment workflow. Atlasian please fix this!


Answers:
author: Mike Corsaro
body: Hello! Some more information would help:

* Which version are you using?
* Which OS are you using?

Thanks!

comments: author: Jessie Williams
body: OSX 10.11.6 El Cap

Source Tree 2.5.2 (111)


author: Jessie Williams
body: can also post a vid if needed


author: bgannin
body: Please [file a ticket](https://jira.atlassian.com/browse/SRCTREE) with details on environment and the video as well and we'll proceed from there. Thanks!

Brian Ganninger  
Senior Mac Developer, SourceTree


Tags: mac
mass user installation possible with ONE Atlassian-ID?
Asked by Remigiusz Chruscinski:

Hello we would like to install Sourcetree for a higher amount of developers.

We automatically do it and in the created cript i would like to make it with only one atlassian-ID.

Is this possible?

The licence is already purchased of course.

Thank you


Answers:
author: Remigiusz Chruscinski
body: Hi Maarten,

Thank you for your fast reply. I would like to install SourceTree Version 2.x. And on the linked site is written, that the informations are no longer valid. Aren't they?

Best, Remigiusz


author: Maarten Cautreels
body: Hi Remigiusz,

I think this page contains some information about installing SourceTree on a large amount of computers: <https://confluence.atlassian.com/sourcetreekb/sourcetree-license-for-corporate-usage-388404078.html>

Let us know if this is what you were looking for!

Best,

Maarten
How to completely remove / uninstall SourceTree 2.x and install 1.9 ?
Asked by BlobZop NA:

Sorry if this has been asked / answered already.

I did a little bit of googling and didn't find a proper answer.

**System**

Windows 10

**What I did:**

1. Installed version 2.x.

2. Regret I installed it.

3. Want to get rid of it.

**Problem**

When trying to install 1.9 (instead of 2.x) I get installer message saying that I've got a later / newer version installed.

**What I've tried so far**

- I've uninstalled the 2.x version with ccleaner

- Tried to remove all sourcetree\* files from boot drive, but still the same issue

Maybe there is something left in registry or somewhere else.

Any help is appreciated!


Answers:
author: minnsey
body: Hi

v2.x does not unintiall v1.x as they use completely different installers and locations.

<br />

The message you are getting from the 1.9 installer sounds like the 1.9 installer has found a later version of 1.9 installed, it doesn't recognize the 2.x installations. Although it would be worth posting up a screenshot of the dialog to be clear about that.  

Check you  
a) don't have an existing install in c:\\program files (x86)\\atlassian\\sourcetree  
b) try using the last 1.9.x installer , 1.9.13.7  
<https://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.9.13.7.exe>

comments: author: BlobZop NA
body: hi,

1.9.13.7 installer seems to work OK. I can install the 1.9 version using that installer. This wasn't the case with SourceTreeSetup_1.9.9.20 installer which I tried earlied.

However, after 1.9.13.7 tries to update itself when it opens, I get the same errors:

<https://www.dropbox.com/s/eqjzgqvl15graj1/20170612_sourcetree19137_update1.PNG?dl=0>

<https://www.dropbox.com/s/10eey5tixasvynx/20170612_sourcetree19137_update2.PNG?dl=0>

<https://www.dropbox.com/s/1n29ooczpivg37a/20170612_sourcetree19137_update3.PNG?dl=0>


author: BlobZop NA
body: ....actually, now that I took another look at version numbers, I think the update box only shows older version... 1.9.10.0 being the latest one...

and the linked version you gave me is for 1.9.13.7 so I guess it is a later version.

I don't care if there is a newer version or not, this version seems to be working, so I think I'm good with this version, until 2.x gets a little bit better UI / UX.

Thanks!


author: sriramkp
body: Its troubling in installation, uninstallation and especially in using the tool for checkin-checkout flow.

Worst tool I have ever seen so far in 15 years of experience.


Tags: install
Sourcetree not starting after update
Asked by GD:

I got a prompt to update to SourceTree 2.1.4.0 and after update launching sourcetree from shortcut does not start the app. The shortcut target is:

```
C:\Users\%User%\AppData\Local\SourceTreeBeta\Update.exe --processStart "SourceTree_ExecutionStub.exe"
```

but if I go to

```
C:\Users\%User%\AppData\Local\SourceTreeBeta\app-2.1.4-beta-0
```

and launch SourceTree.exe directly the app starts without any issues.

This is what I see in Squirell log when I try to launch the app via shortcut:

```
2017-06-11 02:24:38> Program: Starting Squirrel Updater: --processStart SourceTree_ExecutionStub.exe2017-06-11 02:24:38> Program: Want to launch 'C:\Users\User\AppData\Local\SourceTreeBeta\app-2.1.4-beta-0\SourceTree_ExecutionStub.exe'2017-06-11 02:24:38> Program: About to launch: 'C:\Users\User\AppData\Local\SourceTreeBeta\app-2.1.4-beta-0\SourceTree_ExecutionStub.exe': 
```

Any suggestions?


Answers:
author: Markus J
body: I was having the same problem since the last update. I replaced "SourceTree_ExecutionStub.exe" in the shortcut with "SourceTree.exe" and now I can start it again with the shortcut.

That may not be the correct solution, but it works for me.
ConfiForm converting page/blogpost to html correctly
Asked by Maximilian Herbert:

Hey there,

I hope someone did resolve this:  

I have a Form (ConfiForm) that creates a subpage when submitted and saves the page back in the record. For that I created a field with the type page/blogpost.

Additionally a Jira Issue gets created (IFTTT Macro) with the information out of the record

In the form I have the field "name" which gives the Jira issue and the subpage its names.

Now in the Jira Issue description I want to insert the Link to the created Subpage so you can just navigate from the Jira Issue to the Subpage quicker. Did this by adressing

\[asLink(\[entry.record.escapeJSON\])\]

in the IFTTT Body within the JSON

<br />

The problem is: if the name contains any special symbols / spaces the link wont get displayed correctly. I tried every asLink() function but they dont seem to resolve that problem. Is there any kind of trick I can do so the link gets converted to a html ready link where spaces and special symbols get correctly replaced?  

<br />

Greetings Max


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Maximilian Herbert](/t5/user/viewprofilepage/user-id/5266053)

You can get any property from a Page object that it defines, including **urlPath** , for example... or the page **id**

```
[entry.pagefield.urlPath.prepend(https://yourconfluence).asLink]
```

or something like

```
[entry.pagefield.id.prepend(https://yourconfluence/pages/viewpage.action?pageId=).asLink]
```

Alex

comments: author: Maximilian Herbert
body: Thanks Alex! This helped a lot!

Worked perfectly fine :)


Tags: confiforms

confluence-server

json

server
Mailto: Links Not Saving
Asked by Ashley Chapman:

Hi,

I've created a mailto: link on a confluence page. When I'm in editing mode, it works great! As soon as I hit update (to save the page) the link breaks and just lists the link address as #.


Answers:
author: Mitch_Lambert
body: Having the same issue. Mailto links work great in editor, but turn into a # when saving the page.


author: Fabio Racobaldo _Herzum_
body: Hi [@Ashley Chapman](/t5/user/viewprofilepage/user-id/5348460) ,

please can you share your link configuration?

Fabio


Tags: cloud

confluence-cloud
Sometimes I can not embed my video, other times I can. What am I missing?
Asked by Brittany Bland:

I have multiple videos that are on Vimeo. I have a page where I want to share those videos, embed them into the page. When I edit the page and do this sometimes it gives me that little icon that allows me to embed the video. Awesome! I go to do the same thing again with the next video, same method, everything the same. THIS TIME it doesn't give me that options anymore. The icon is not even there. The best I get is 'card view'. I try the next video and that one let me embed again!! like, what? Why is it sometimes allowing me to embed, and other times not.

I feel like I have every combo I can think of. I've tried copying the one that does work and editing the URL, but it instantly turns it back into 'card view' and wont allow me to embed.

I tried using iframe, it dosn't like ANY video

all the URLs look for the most part the same, nothing crazy or missing (obv. they are different videos so they will be slightly different)

What am I missing here???


Answers:
author: Alex Desmond
body: I am experiencing the same issue. I have even added Vimeo as exceptions to my domains, but I still have the issue of it not working randomly.

![vimeo pref.png](https://community.atlassian.com/t5/image/serverpage/image-id/307110iF9D672A4A450DB91/image-size/large?v=v2&px=999 "vimeo pref.png")

I have seen one solution saying to use the widget connector, but I don't like this solution since it doesn't do auto sizing like the other embedded videos that I have.


Tags: cloud

confluence-cloud
Automation Rule - Not Working
Asked by victoria.morrison:

Hi there - I am trying to set up an automation rule where if a new page is created with a specific title containing Playbook, it will automatically create child pages.

For some reason my Rule is not working, but when I validate the query, query contents are found.

Any idea how I can fix this?

![Screenshot 2023-10-24 085116.png](https://community.atlassian.com/t5/image/serverpage/image-id/288036iC892381A5B1C7B15/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 085116.png")![Screenshot 2023-10-24 085002.png](https://community.atlassian.com/t5/image/serverpage/image-id/288041iB2AE1C4F4DA43D3E/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 085002.png")


Answers:
author: Bill Sheboy
body: Hi [@victoria.morrison](/t5/user/viewprofilepage/user-id/5348485) -- Welcome to the Atlassian Community!

I cannot quite see the details in your rule image, but I wonder: are the quotation marks correct in your CQL?

Perhaps try this instead, confirming that the quotation marks are not the curled ones:

```
title ~ "Playbook"
```

You could also try using {{page.title}} with an advanced compare to check for the text.

If that still does not help, I recommend adding a write to the audit log for {{page.title}} to confirm the value from the trigger matches what you expected.

Kind regards,  
Bill

comments: author: Stefan Salzl
body: aaaah....Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) for the hint with the advanced compare. Should have noticed this one too.

This works like a charm. Give it a shot [@victoria.morrison](/t5/user/viewprofilepage/user-id/5348485)

Best  
Stefan


author: Bill Sheboy
body: Hi [@victoria.morrison](/t5/user/viewprofilepage/user-id/5348485)

Just following up to check if you solved this by modifying the rule, or if you needed other assistance. Thanks!


author: Stefan Salzl
body: Hi [@victoria.morrison](/t5/user/viewprofilepage/user-id/5348485)

welcome to the Atlassian Community.

Does the audit log give any hint? Is there any error written?

Please also share a screenshot of the audit log. That might help analyze the problem.

Best  
Stefan

comments: author: victoria.morrison
body: Thanks [@Stefan Salzl](/t5/user/viewprofilepage/user-id/4616993) ! There is no error unfortunately. :(

*** ** * ** ***

![Screenshot 2023-10-24 131023.png](https://community.atlassian.com/t5/image/serverpage/image-id/288072i49C3DE981B82EAF9/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 131023.png")


author: Stefan Salzl
body: Hi [@victoria.morrison](/t5/user/viewprofilepage/user-id/5348485)

tbh: I am more proficient with the Jira Automation but this seemed to be kinda straight forward.

Looking into your audit log and also after doing some tests in my environment it really looks strange to me. Everything looks fine and as you mentioned: the jql evaluates true (even showing the correct ID of the created page).

Therefore (in case there are no other answerers) I would suggest to reach out to atlassian support and raise a ticket as this seems to bei incorrect.

Best  
Stefan


Tags: atl-gruland

automation
unable to login to confluence
Asked by Pavan:

Hello Team,  

User can login to jira with same credentials username/password  
but can not login to confluence  

I have reset the password on jira too still KO on confluence  

Jira login is OK  
confluence login is KO  

We are using using same active directory in both apps   

this failure is just for one user  
others can login properly to the both apps with same creds  

thanks!


Answers:
author: Craig Nodwell
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577) as mentioned if your users are authenticated via AD then you have to change the password there and not in Jira. What application is managing the Confluence access? AD or Jira? If Jira make sure they are in the confluence_users group.

comments: author: Pavan
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516)   

we are using \*\*jira internal directory on jira \*\* and \*\*confluence Internal directory and jira server directory on conf\*\*


author: Marc - Devoteam
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577)

If you use AD, you should reset the PW in AD for that user.

Otherwise check the Confluence logs on what happens when the user tries to log on.

comments: author: Pavan
body: Hello [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)   

yes you are right   

I have reset the password of the user in jira manually   
user management \>\> search for the user \>\> Actions \>\> set password  

then i logged into both the apps with same creds and it worked   

after that i asked user to reset the password with the reset link in jira , user just confirmed that he can access jira and confluence with new credentials  

but still i don't get what happened and why it worked this way   

could you please explain  

thanks!


Tags: confluence-server

server
How to find all references to gliffy diagrams in a migrated instance ?
Asked by Etienne Charlier:

Gliffy diagras offer the possibility to embed a "copy" of a diagram in another page. ( on a diagram in a page, click on "embed" the select confluence and then copy the proposed url

then in another page, use "insert images from the web" to add embed the image.

url look like [https://confluence.example.com/rest/gliffy/1.0/embeddedDiagrams/3847b20f-e6e0-43af-878c-1b6115d62d33.png?utm_medium=live\&utm_source=confluence](https://confluence.example.com/rest/gliffy/1.0/embeddedDiagrams/3847b20f-e6e0-43af-878c-1b6115d62d33.png?utm_medium=live&utm_source=confluence)

We are heavily relying on this in our self-hosted confluence.  
Of course, after a migration to confluence cloud, those url pointing to the old instance are not migrated /updated.

Moreover we have 2 more blocking points

\* how can you search for these links and find out each and every link we need to manualy update?

\* the similar feature is gliffy diagrams in confluence cloud seams not to work: afec trying to embed a diagram, nothing is copied on the clipboard.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Etienne Charlier](/t5/user/viewprofilepage/user-id/5327525) !

Please reach out to support@gliffy.com so that they can help you with your migration-specific questions.

Regarding the embedding feature, you can use the same functionality on Confluence Cloud. Here's our help doc on [how to add an existing diagram to another Confluence page.](https://help.gliffy.com/confluence/Content/GliffyConfluence/Inserting-existing-diagram.htm) (Tip: Check the "link to original diagram" box at the bottom of the modal, and the diagram will always reflect changes/updates to the original diagram.)

Hope this helps!

comments: author: Etienne Charlier
body: Support request open... Trish is already on it !

Thanks for the hint for inserting the diagram


author: Samie Kaufman - Your Gal at Gliffy
body: Yes!! So glad to hear it, Trish is awesome. :) I hope your migration goes smooothly!


Tags: cloud

cloud-migration

confluence-cloud
open access pages
Asked by Ivan Andrieiev:

is it possible to open access to a group of pages, instead of opening one at a time?  
That is, there are 10 closed pages in Confluence (red lock), I need to be granted access to them.


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@???? ???????](/t5/user/viewprofilepage/user-id/4741871)

I'm going to share with you 2 options:

1. Go to Space settings \> Manage content \> Restricted then you can click on the padlock icon of the desired page to remove restriction:  

![remove page restriction.png](https://community.atlassian.com/t5/image/serverpage/image-id/288001i24E741FD3D238F8F/image-size/large?v=v2&px=999 "remove page restriction.png")

2. My team at Ricksoft has developed a **free app** called [Pages Manager for Confluence](https://marketplace.atlassian.com/apps/1232122/pages-manager-for-confluence-bulk-organize-edit-archive?hosting=cloud&tab=overview). This app lets you bulk manage pages, you can simply copy/paste restriction like a spreadhseet :)   

I hope this helps!


Tags: cloud

confluence-cloud
Impossible to insert image in confluence pages
Asked by Camille Aassila:

Hi,

I'm trying to drag and drop images or use the insert function but nothing is working I'm unable to add images. Can someone help with this?

Thanks


Answers:
author: Vishal
body: Hi [@Camille Aassila](/t5/user/viewprofilepage/user-id/5348345)

Are you getting any error or something ? If not reach out to atlassian as we are also using confluence cloud \& not facing any such issue. May be its related to your instance, which only atlassian can answer or fix.

comments: author: Camille Aassila
body: No error message :( Thanks for your reply


author: Barbara Szczesniak
body: [@Camille Aassila](/t5/user/viewprofilepage/user-id/5348345) Welcome to the Atlassian Community!

Is the **Add image, video, or file** button on the edit toolbar disabled?

If not, what happens when you select it? Are you able to select a file, but it's not inserted?

Are you trying to add the image within a panel or other macro? There are some macros that you can't insert an image in.

comments: author: Camille Aassila
body: Hi [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)

This is a plain page, I try to add an image through the insert feature but nothing happen when I select it.

![Edit_-_Merchandising_rules_for_Product_Recommendations_Launch___October_2023___Links_to_collateral_-_Marketing_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/288005i49D08E329D9CA8CB/image-size/large?v=v2&px=999 "Edit_-_Merchandising_rules_for_Product_Recommendations_Launch___October_2023___Links_to_collateral_-_Marketing_-_Confluence.png")


author: Barbara Szczesniak
body: [@Camille Aassila](/t5/user/viewprofilepage/user-id/5348345) The Insert button is for inserting a macro.

I was about to tell you that the **Add image, video, or file** button is between the **link** and **@** mention buttons on the toolbar, but I see that it is not there in your screenshot.

I have no idea how that happened for you. If your Confluence Site or Space Admin can't help you out, I think you (or your admin) need to contact Atlassian Support.


author: Camille Aassila
body: Thanks [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) do you know how I can contact ALtassian support team? I'm always redirected to the community. Thanks a lot for your support.


author: Barbara Szczesniak
body: [@Camille Aassila](/t5/user/viewprofilepage/user-id/5348345) It took some clicking around, but I think I found it.

If you go to <https://support.atlassian.com/>, at the very bottom of the page, there is a link at the bottom of the page that will either say:

* Log in to contact support (if you're not logged in)
* Contact Support (if you are logged in)


author: Camille Aassila
body: Thanks a lot!


author: Eniko Peter
body: Hi! To add images, you need to insert the macro named Gallery macro. See more details: <https://support.atlassian.com/confluence-cloud/docs/insert-the-gallery-macro/>


Tags: cloud

confluence-cloud