youngmon/atlassian-qna huggingface dataset:
Can you use the Decision Blueprint on a free (less than 10 users) account?
Asked by Brad Bates:

Hoping someone can help me out here. :-)

I cannot seem to find the Decision Blueprint item following the steps seen on this page: <https://confluence.atlassian.com/doc/decisions-blueprint-339739406.html>

I am wondering if this is because I am on a free account right now? Since I am on a free account, Atlassian support will not answer my question and instead asked me to ask this question in this forum.

I do not want to use the new DACI format. I really prefer the Decision Log using this Decision Blueprint that I have used on past clients and companies.

Thanks!


Answers:
author: Fabian Lim
body: Hi [@Brad Bates](/t5/user/viewprofilepage/user-id/4689414)

Based on the documentaiton you shared, it looks like it's only available on Server not cloud.

You may have to use the DACI format instead.

Regards

comments: author: Brad Bates
body: Hi [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564)

Thanks for the reply. That is sad if this is not available on the cloud version as I used Decision, Issue, Risk all of the time at my old company. I am guessing they must have been using the server version, but just never let us know.

Not sure why Atlassian thought it was a good idea to not include this functionality in the cloud version. The DACI format just has too much going on and un-useful included information for me to use. Maybe I will see if I can modify it somehow?

Thanks!


author: Fabian Lim
body: Yes, you can modify the template to meet your needs.


Tags: cloud

confluence-cloud
Suddenly suspending product access?!
Asked by Youna Choi:

Our product team has been using Confluence product and all of a sudden no one can access all the content we've been putting together.

You can see the message we are seeing...

How can you just suspend without any notice to users who has been putting so much effort into building a knowledge base? Please help fix the issue ASAP...

![Screen Shot 2021-12-29 at 10.19.02 AM.png](/t5/image/serverpage/image-id/175613i609083F18022F057/image-size/large?v=v2&px=999 "Screen Shot 2021-12-29 at 10.19.02 AM.png")


Answers:
author: Andy Gladstone
body: [@Youna Choi](/t5/user/viewprofilepage/user-id/4401131)

Sorry that you are locked out!

This is a problem the Community cannot help you with directly, we have no access to billing or payment systems - you need to reach out to your Site Admin for that.

The links in the error message you are getting are a good starting point, but if they do not work out for you, then raise an issue with Atlassian directly at <https://support.atlassian.com/contact>


Tags: cloud

confluence-cloud
I can no longer edit my confluence page
Asked by Bailey.Gertsma:

I have been on leave with FMLA for the last 3 months. I created a page the week before I left and now that I'm back, I can't edit it. Can someone help me with this?


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Bailey.Gertsma](/t5/user/viewprofilepage/user-id/4689218) ,

Welcome to Atlassian Community..

are you having Confluence Admin access, if yes check the below

1. Any Change in Space Permissions

2. Any restrictions implemented on the particular page and parent page of the particular page.

If you don't have Confluence admin access, you can check with your Space / Confluence admin.

Thanks


author: Andy Gladstone
body: [@Bailey.Gertsma](/t5/user/viewprofilepage/user-id/4689218) welcome back! Let's start with making sure you are logged in. Do you see a door icon on the top left of your page, or your avatar?

If you see your avatar, you are logged in. If that's the case, some permissions may have changed since you went out on FMLA, and you should contact your admin to see why you don't have access.

If you are the Admin, use your Admin Key to access the page and inspect permissions that may need to be fixed to give you access.

Hope your return is smoother from here on out!

comments: author: Bailey.Gertsma
body: Thank you for your help. I am logged in, I'll check over my permissions. If they are fine, I will check with my colleagues when they return from the holidays


author: Andy Gladstone
body: It does seem like you have a permissions issue if you can access but cannot edit. If your page is part of a tree, you can go up the tree to see where you ++**can**++ edit to determine where changes may be affecting this page downstream. That at least will give you more to go back to your admin team with.
Safari does not display tables
Asked by Alexandr Novikov:

Hi everyone!  

After updating Confluence 17.13.3 (LTS) in safari incorrectly displayed pages. Some tables are not visible, through other browsers like Chrome and Firefox everything is fine  


Answers:
author: Alexandr Novikov
body: Maybe it will be useful. I found a workaround through overriding the CSS class in confluence.

.confluenceTable.fixed-table {  
table-layout: auto;  
width: 100%;  
}

And it works for me.

For some reason, Safari in CSS parameter "width: 0px"


author: Kristin Lyons
body: Can you check a few things:

* Clear the browser history <https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac>
* Do you have any plugins enabled in Safari that you can temporarily disabled?

comments: author: Alexandr Novikov
body: Hi [@Kristin Lyons](/t5/user/viewprofilepage/user-id/1032864) !  

I cleaned the history and cache. Opened new windows in incognito mode, disabled plugins. It does not help.


author: Alexandr Novikov
body: The problem is not on one computer. On all MAC with Safari


author: KAGITHALA BABU ANVESH
body: Hello [@Alexandr Novikov](/t5/user/viewprofilepage/user-id/4503468)

Are you using Safari on Mac or any other devices ?

when I check Atlassian support documentation. I found the below info

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/175592i4C8D7A5565AEAE12/image-size/large?v=v2&px=999 "image.png")

Supported platforms for 7.13 version, you can check the below link

<https://confluence.atlassian.com/conf713/supported-platforms-1077914838.html>

If it not helped much, as the above suggested, you may raise a Support request to Atlassian.

Thanks

comments: author: Alexandr Novikov
body: Hello [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)   

On Mac. I checked the support on the page, everything is fine. But on safari 14.1 and 15.1 the problem..  


author: Matt
body: Check to see to see if the table is "fixed-width", similar to this bug in Chrome which has been resolved: <https://jira.atlassian.com/browse/CONFSERVER-66172>

It looks like this issue is now popping up in Safari. If it is set to "fixed-width" and you change it to "responsive", is the table now visible?


author: Alexandr Novikov
body: Hello Matt,   

Thanks for the answer.  

I found ticket with bug: <https://jira.atlassian.com/browse/CONFSERVER-64375>


author: Fabian Lim
body: Hi [@Alexandr Novikov](/t5/user/viewprofilepage/user-id/4503468)

I recommend you log a ticket with [atlassian support.](https://support.atlassian.com/contact/#/)

Make sure you include screenshots and log if possible.

Thanks


Tags: confluence-server

server
Plugin for marking pages.
Asked by ?????? ???????:

Hey!

A plugin is needed with which we can mark pages with different levels of information, according to the privacy levels. Is there a plugin that suits our goals? Do you have any recommendations?


Answers:
author: Nic Brough -Adaptavist-
body: "Privacy levels" in Confluence are done with restrictions, which are very powerful, but do not really have "levels" - you name people or groups who can see the page (and its child pages) on each page you want to make private, there's no simple global "flag = top-secret, so only allow x to see pages flagged with this"

There are apps that can help you with that sort of thing, but it depends on how you want to handle it. Comala workflows, for example, can set and remove restrictions as you move pages through a flow. Scriptrunner can automate just about anything you want, Compliance for Confluence gives you a different way to do it without restrictions, Scroll viewport can re-arrange your whole way of viewing pages and control visibility by group.

I suspect Compliance for Confluence may be the best for you - I like it in these cases because it allows you to work with bits of pages as well as the whole page tree.


author: Kishan Sharma
body: Hi [@?????? ???????](/t5/user/viewprofilepage/user-id/4658289)

You can explore "[Compliance for Confluence](https://marketplace.atlassian.com/apps/1218474/compliance-for-confluence?tab=overview&hosting=server)" from Atlassian Marketplace for your requirement, using which you can apply various classification labels to your pages.


Tags: confluence-server

server
Data Center license messed up stored attachments
Asked by Konstantin Weber - SVA:

Hello dear Atlassians,

we're migrating from Confluence Server Version 7.0.4 to Cloud. Because our license was expired, I updated it with a Data Center license to perform the migration. Doing so, I got the message that I'll be prompted to migrate - okay, I want to migrate to Cloud anyway. Unfortunately, the Confluence Cloud Migration Assistant got stuck at checking user e-mail adresses, so I asked the admin to restart the server.

On startup, I got to set up a cluster node name and shared_home directory for the now-Data Center-instance - which is logical, but was still unexpected for me. We created a new directory and I copied the path to the screen.

From now on, attachments could not be found.

The log analyzer gives me [Pages can not be copied or images not loaded on a page](https://confluence.atlassian.com/display/CONFKB/Pages+can+not+be+copied+or+images+not+loaded+on+a+page?utm_source=STP&utm_medium=logScan) a couple of tousand times, [Confluence states "There is no Action mapped for namespace X and action name X"](https://confluence.atlassian.com/pages/viewpage.action?pageId=296911093&utm_source=STP&utm_medium=logScan) once and [Getting Duplicate Attachment Errors: "findSingleObject Uh oh - found more than one object when single object requested" in the Logs](https://confluence.atlassian.com/pages/viewpage.action?pageId=815572424&utm_source=STP&utm_medium=logScan) twice.

What can I do?

Reindexing or moving the files to their original destination doesnt do the trick (I dont know if the server was restarted, tho).

My next consideration was putting back the old server license via confluence.cfg.xml or even via "License details", but I dont think that will solve the problem I created.

What did the migration to a non-clustered DC Confluence do? How can I roll back the changes without breaking linked attachment of the pages?

I appreciate any help!

Konstantin


Answers:
author: Fabian Lim
body: Hi [@Konstantin Weber - SVA](/t5/user/viewprofilepage/user-id/3320786)

I recommend you open a ticket with[Atlassian Support](https://support.atlassian.com/) so that they can take a look at this issue right away.

Regards


Tags: confluence-server

server
Is there a way to include an image in an Expand macro?
Asked by Stephanie Brown:

Hello All,

I write how to articles for my company. I like to include screenshots to help others understand what I'm describing. Is there a macro that will let me add the photo to expand if the reader needs a visual of what I'm describing?

Right now the photos show up really large in the text of the article. I understand I can adjust the layout but I'd really like the photos to show only after the reader selects the option to look at them.

Thanks for any help you can give me.


Answers:
author: Fabian Lim
body: Hi [@Stephanie Brown](/t5/user/viewprofilepage/user-id/4572308)

Welcome to the community.

If the expand macro doesn't work, we use the "UI Expand macro" from Refined: <https://docs.refined.com/space/REFINEDTOOLKITDC/3752908891>

There may be other macros in the marketplace that provides similar functionality.

It works very well with images.

Regards,


Tags: cloud

confluence-cloud
Where to deposit my internal HTML doc, which I shall be able to edit with "vi" editor?
Asked by Zenon Fortuna:

I would like to place my HTML doc "somewhere" on SiFive internal network, which I would like to edit later with "vi" editor.

The URL should be accessible only internally, so that I would be able to share it with my boss and colleagues.

Preferably, the physical location of this HTML doc should be under Linux (Ubuntu?) system, to which I should have an access. I have currently access to the NoMachine systems (such as "nm3") and from it I can "ssh" to "login" systems, such as "gamma28".

Many thanks for any hints ... -zenon.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you explain what this has to do with Confluence?

I suspect you might be asking the wrong people, it actually sounds like you're asking about a system your organisation uses internally for storing and serving files (you wouldn't do any of the things in your question with Confluence)


Tags: cloud

confluence-cloud
How can I capture created date on all pages?
Asked by Christin Veach-Dixon:

Currently I can see when a page has been modified but I can not see when it was created. Is there a way that I can insert that into any pages that are created and update existing pages to reflect that date as well?


Answers:
author: Nic Brough -Adaptavist-
body: You will need to look at the page history (it's an option in the menu) to see this.

On Server, you could write a user macro that you could place on the page that would read and display the date of creation, but you can't do user macros in Cloud.

Your only option for Cloud would be to use a "version history" macro, which will expose some of the detail of the history in full, but that might be more than you want to display.

comments: author: Christin Veach-Dixon
body: Thank you for the response. Helpful insight.


author: Fabian Lim
body: Hi [@Christin Veach-Dixon](/t5/user/viewprofilepage/user-id/4639531)

Welcome to the community!

Here is a similar post that shows you how you can add this to your pages: <https://community.atlassian.com/t5/Confluence-questions/Page-Created-Date/qaq-p/939616>

I hope it helps.


Tags: cloud

confluence-cloud
Enable Card Cover Images is grayed out on my board and the original admin left our company.
Asked by Karen_Hubbard:

The manager that originally set our team up on the FREE Trello app has left our company. He did not enable card cover images on my board and I cannot do it myself, OR, can't figure out how to do it myself. Can anyone help? It appears he made me an Admin before he left, but, I still can't find a way to Enable Card Cover Images. It is grayed out.


Answers:
author: Iain Dooley
body: [@Karen_Hubbard](/t5/user/viewprofilepage/user-id/3939994) you could always just copy the board and then leave the old one


author: Cheryl Deyzel
body: Open the card, on the right scroll down to 'Power ups' and click on 'card aging', and change it to 'evergreen'. Evergreen cards don't age.

I had this same issue, played around and just figured this out after reading this thread so thought I'd come back here and share the solution :)
How to separate my personal e-mail from business e-mail in my account?
Asked by Barbara Bustolin:

Before Atlassian my personal e-mail and business e-mail where used to access Trello account. Now I have to split these accounts.


Answers:
author: Fabienne Gerhard
body: Hi [@Barbara Bustolin](/t5/user/viewprofilepage/user-id/3939934)

welcome to this wonderful community!

Do you mean you will use two Trello Accounts (private + business)? There is no integrated way in Trello to switch between two accounts but no need to worry - there are good working workarounds mentioned [here](https://community.atlassian.com/t5/Trello-questions/quot-Toggle-quot-between-two-separate-Trello-accounts/qaq-p/578729/page/2)

I prefer a Google Chrome solution creating a guest account for my private Trello account.

You may also have a look on[Trello help site](https://help.trello.com/article/739-merging-multiple-trello-accounts)

comments: author: Barbara Bustolin
body: Thank you Fabienne, this could be a good solution.


author: Fabienne Gerhard
body: Thanks [@Barbara Bustolin](/t5/user/viewprofilepage/user-id/3939934) - please feel free to ask if you have any more questions. Creating a second window works fine for me.
Make bords availble for anyone to make a copy
Asked by Sebastian Van Den Noortgaete:

Hello everyone, I am wondering if it possible to set a bord to be public but that anyone who wants to kind of fork/copy the bord into their account can do that.

Is their of way of doing this? If I set my board to public its just public but no one can edit it without editing the original trello.


Answers:
author: Iain Dooley
body: [@Sebastian Van Den Noortgaete](/t5/user/viewprofilepage/user-id/3939899) if you make a board public, any Trello user can copy it but no-one can edit it. You can also disable commenting on your public board.

comments: author: Sebastian Van Den Noortgaete
body: Hi Lain, thanks for answering. I know that I can make them public, but I basically want everyone to be able to edit it aswell, on their way starting with my board. So, not editing the original one but a copy that they took. Does that make sense?


author: Sebastian Van Den Noortgaete
body: I realy love the product but it would be realy sad if I can't do it, I made this template for a big audience and I want anyone being able to edit it to the way they want.


author: Iain Dooley
body: [@Sebastian Van Den Noortgaete](/t5/user/viewprofilepage/user-id/3939899) Yes that's how it works, you make a board public and then people can make a copy and edit their copy.


author: Iain Dooley
body: [@Sebastian Van Den Noortgaete](/t5/user/viewprofilepage/user-id/3939899) here I made one for you to try:

<https://trello.com/b/VXnMFtcD/template-for-a-wide-audience>


author: Sebastian Van Den Noortgaete
body: Oh yes, exactly what I need. Thats great, thank you!
Where has my list gone?
Asked by Rosanna Clements:

I moved a list to another board, and now can't see it? Any ideas what I need to do?

Thank you!


Answers:
author: Iain Dooley
body: [@Rosanna Clements](/t5/user/viewprofilepage/user-id/3939465) a few people have reported long delays moving lists to other boards where cards were not visible, for example:

<https://community.atlassian.com/t5/Trello-questions/I-moved-a-list-to-a-new-board-but-the-cards-did-not-move-with-it/qaq-p/1388297>

Is that what's happening for you?
Is there a way to personalize the Trello Calendar power up?
Asked by Mika Svanborg:

When viewing the calendar connected to my board I'd like to only see the due dates on cards/checklist items that has my account connected to them, i.e. *my* due dates. This way, the only due dates showing up in my connected google calendar would be my due dates. Is there a way to do this? I'd love to know if I can stop searching for an article explaining how to do this. :-)  

Best,  
Mika


Answers:
author: Iain Dooley
body: [@Mika Svanborg](/t5/user/viewprofilepage/user-id/3939401) you can filter the board in calendar view to show only cards assigned to you:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

the "q" keyboard shortcut shows only your cards.

There's no notion of having a due date assigned to you, only a card, so if you're a member of a card, and it has a due date, then you will be able to filter to see only those cards in the calendar view.

comments: author: Mika Svanborg
body: Thanks a lot! This works perfectly. I can see that it works on the whole board as well, which is also a great feature, thank you!

What I was trying to describe with due dates assigned to a person was how you, with Business Class, can assign checklist items to a person, and also assign that item with a specific due date. In the calendar I'd like to see only the checklist items with due dates that's also has my account assigned to the it. If that makes sense? I'd send some screen prints but it's all in swedish so I guess it would just be more confusing.


author: Iain Dooley
body: [@Mika Svanborg](/t5/user/viewprofilepage/user-id/3939401) the advanced checklists feature is pretty new, but I'm sure it'll catch up in time. I don't think what you're describing is how it currently works though.


Tags: calendar
Impossible de se connecter
Asked by Depoyant:

Bonjour, je ne peux plus me connecter ? Trello et ?a du jour au lendemain.

Je suis sous MAC APPLE / Mac OS Mojave 10.14.6

J'utilise Firefox Browser 76.0.1

J'ai ce message d'erreur : PR_CONNECT_RESET_ERROR

Que faire ?

J'ai essay? de vider mon cache mais cela ne marche pas non plus.

J'ai chang? de navigateur (safari) mais pareil....

Merci !!!!!


Answers:
author: DIDIER
body: Moi de m?me


author: Leeemon
body: SAME


author: cesar
body: same situation
Can't connect to Confluence - no Confluence Power Up
Asked by Chris:

This is crazy. I have been trying to get this to work for the past hour.

It shouldn't be this hard.

OK, I've got Confluence (Cloud) fired up and l am logged into Trello.

I try to add a Trello board to my Confluence page but it says "Page Not Found" "Try logging in."

The login button is not active so I can't do anything from there.

I found the page about Power-Ups and tried to follow the instructions there . But there is no 'Confluence Power Up' for me to enable.

Any ideas on how I can get this to work.


Answers:
author: Ryan
body: Hi Chris,

I tried this on my own Confluence instance, and I was able to display Trello boards for the Trello account that I was logged in to in that browser. If I added a board from a different Trello account, I received the same error message that you got. As you mention that you are logged in to Trello, if this in the same browser, then it is tough to figure out immediately why this may be happening for you.

I would recommend reaching out directly to our Confluence support team here: <https://support.atlassian.com/contact/#/> who will be able to help you troubleshoot for your particular instance.

Enjoy the rest of your week!

Ryan
Is there any way to mark a notification unread on the app? I only see that option on the desktop.
Asked by Leah Gelbwachs:

On the desktop you can click that little blue circle on the left of each notification on or off but there is no such option that I see on the ipad and iphone app.


Answers:
author: manuelgeek
body: [@Leah Gelbwachs](/t5/user/viewprofilepage/user-id/3937236) On the Trello android App, that option is not available.  
That could be the same for the iOS Apps too
Update a Custom Field on all cards
Asked by Sergio_P_:

I have added a Custom Fields Power-up on my board. One of these is a number field, and I need to reset it to 0 in all cards which are not archived every week. This is not possible with a button on the board because there is no specific action for all the cards on the board or the cards in a list. For the same reason it is also not possible to do it with a Calendar Command since there is no such specific action to go through all the cards. Of course I am looking to do it in a single action.  
Is it possible to do this some other way?

Thanks in advance.


Answers:
author: Iain Dooley
body: [@Sergio_P_](/t5/user/viewprofilepage/user-id/3938551) yep there's no "for each card" structure in Butler the way that Butler Bot used to have.

You can do this with Trellinator:

<https://gist.github.com/iaindooley/b406ff0aebc6c9bf1a15e9d834ae5cbb>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: butler

custom-field