youngmon/atlassian-qna huggingface dataset:
Behavepro scenario summary did not migrate / scenarios migrated out of order
Asked by kirsten_lynch:

We are working on a migration from data center to cloud.

We migrated our behavepro scenarios into cloud.

When viewing scenarios within issue details, the background does not display when viewing scenarios directly on a ticket. In data center, you could see the background.

Is there a setting we need to adjust or a configuration so that we can see the background?

Additionally our scenarios shown on tickets show in a different order than they did in data center. Can someone advise how we can ensure our scenarios show up in the same order after migration?  

Thanks!


Answers:
author: Walter Buggenhout
body: Hi [@kirsten_lynch](/t5/user/viewprofilepage/user-id/2799758) and welcome to the Community!

If my understanding is correct, Behavepro is a marketplace app on top of Jira. The best thing you can do, is reach out directly to the app vendor to discuss the issues you're facing with them.

Hope this helps!

comments: author: kirsten_lynch
body: Thank you for the reply. I cannot seem to get in touch with anyone at behavepro which is why I reached out here. Do you have a number for the vendor that I can call? I am finding it very hard to get a person on the line. Thanks!


author: Walter Buggenhout
body: You should be able to find contact details on their [marketplace listing](https://marketplace.atlassian.com/vendors/1210580/hindsight-software-ltd). Hope this helps!


Tags: cloud

jira-cloud
How to Effectively Use Confluence Templates
Asked by Bea Ray:

I am unable to see or hear anything after logging into the website link.


Answers:
author: Dan Breyen
body: Hi [@Bea Ray](/t5/user/viewprofilepage/user-id/5464432) there were technical issues with the presentation. It's going now.

comments: author: Bea Ray
body: Thank you. I had a customer call and was unable to get to the meeting.


Tags: cloud

jira-cloud
Veiw Settings options changed - Does anyone know why?
Asked by Kristin Kerge:

**My View Settings panel looked like this yesterday:**

![view settings yesterday.png](/t5/image/serverpage/image-id/332156iEF3527DC90C25BEE/image-size/large?v=v2&px=999 "view settings yesterday.png")

**Today it changed and I lost some options. Does anyone know why?**

![View settings today.png](/t5/image/serverpage/image-id/332157i331E1491547FA981/image-size/large?v=v2&px=999 "View settings today.png")


Answers:
author: Noelia Curti
body: I have the "same" issue, some options disappeared. Before I could select to see Story Points and now I can't. Additionally, last week this was shown as a lateral panel and now it changed as it used to be some time ago, like a "dropdown" option.

Something changed from Jira for sure.


author: Trudy Claspill
body: Hello [@Kristin Kerge](/t5/user/viewprofilepage/user-id/5530875)

Welcome to the Atlassian community.

I see the same options that you have detailed in your second screen image.

I note that the documentation talks about the options from your first image:

<https://support.atlassian.com/jira-software-cloud/docs/customize-your-view-of-the-board-and-backlog/>

I haven't found anything about this change in the weekly blogs:

<https://confluence.atlassian.com/cloud/blog>

But the options in the second image are discussed in this February 2024 article:

<https://community.atlassian.com/t5/Jira-articles/Enhanced-Jira-board-and-backlog/ba-p/2331946>

comments: author: Kristin Kerge
body: Thanks for your reply. I have checked with our company Jira admin and they did not change anything. For several days we saw the additional settings and then one day they were gone.

My team is transitioning from using Azure DevOps to Jira and the change is challenging. I would love to have a product person contact me for feedback. I have some really good feedback. ADO was not perfect but they do excel at boards and organization.


author: Trudy Claspill
body: Hello [@Kristin Kerge](/t5/user/viewprofilepage/user-id/5530875)

Since this is a community of users of the Atlassian products there is no specific feedback look to Atlassian Product Managers.

You could use the Provide Feedback option within Jira itself to send feedback to Atlassian, and check the option to allow them to contact you about your feedback. They may choose to reach out.

![Screenshot 2024-07-01 at 11.12.23?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332839iE9E624A73E2E757E/image-dimensions/344x427?v=v2 "Screenshot 2024-07-01 at 11.12.23?AM.png")


Tags: cloud

jira-cloud
How do I get notifications alerts when a card is uploaded to Trello?
Asked by Leslie Zwemer:

I don't get alerts on my Trello account and would like to know how to set this up ? Please help.


Answers:
author: Lara
body: Hi Leslie,

Thanks for reaching out!

You can see how to set up notifications here: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>.

Please note, you'll need to watch boards if you'd like to receive notifications for all actions (i.e. adding a new card to the board).

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Tema Escuro
Asked by William Alexandre de Lima:

Boa noite,

Ol?, o Tema escuro do Trello n?o est? aparecendo, aconteceu algum problema ou ele foi Exclu?do?

Desde j? agrade?o,

William Alexandre de Lima

Usu?rio Trello


Answers:
author: William Alexandre de Lima
body: Show


author: Lara
body: Hi William,

Thanks for reaching out!

We've moved the theme switcher over to your account preferences. Just click on your avatar in the top-right corner and select **Theme**:

![2023-09-11_16-49-45.png](https://community.atlassian.com/t5/image/serverpage/image-id/279761i86EC870A1A77B833/image-dimensions/354x466?v=v2 "2023-09-11_16-49-45.png")

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Como tirar um quadro que sa? da minha ?rea de trabalho
Asked by Vict?ria Schwengber:

Sa? de um quadro em que era administradora mas ele permanece na minha ?rea de trabalho, tem outra pessoa como administradora mas n?o temos mais contato, ou seja, n?o posso pedir para ela modificar para outra ?rea de trabalho. Como fa?o para tir?-lo da minha ?rea de trabalho?


Answers:
author: Sal
body: Oi [@Vict?ria Schwengber](/t5/user/viewprofilepage/user-id/5312618)! Nesse caso, tu pode fazer o upgrade da sua ?rea de trabalho para o Premium (per?odo de testes caso voc? nunca tenha feito o upgrade), com isso voc? ter? poder de gerenciar e acessar *todos* os quadros da sua ?rea de trabalho, e de fech?-los e exclu?-los (se necess?rio) da sua ?rea de trabalho. Espero que essa informa??o te ajude!
Templates, repeat cards or automation rules?
Asked by Gail Ramberg:

I have a card that contains several tasks that must happen each week.

The card contains a checklist (the same each week.)

I want to be able to check off the items, and complete the task when it's done for the week (so it is removed from the board task list).

When it's completed, I want a new card created with the same checklist, with a due date of each week.

What's the best way to accomplish this?

Note: we have other cards that are the same but should appear each weekday, and each month. I'm hopeful they can follow the same solution.


Answers:
author: Mutya A
body: Hi Gail,   

First of, you can make use of a [template card](https://support.atlassian.com/trello/docs/creating-template-cards/) where you can copy the different checklists from.

![2023-09-11_14-45-28.png](https://community.atlassian.com/t5/image/serverpage/image-id/279740i0C335EF4CED773C6/image-size/large?v=v2&px=999 "2023-09-11_14-45-28.png")

The automation I can suggest is to create a [Card button](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Card-Buttons):

![2023-09-11_15-26-32.png](https://community.atlassian.com/t5/image/serverpage/image-id/279747i956A10F9EA46DB47/image-size/large?v=v2&px=999 "2023-09-11_15-26-32.png")

You can add more actions according to your use case. You can also make use of [automation variables](https://support.atlassian.com/trello/docs/butler-variables/) like {cardname} which means copying the original card's name. Below is how to setup the last Action.

![2023-09-11_15-14-44.png](https://community.atlassian.com/t5/image/serverpage/image-id/279742i3194EDD5DF9ABA70/image-size/large?v=v2&px=999 "2023-09-11_15-14-44.png")  

Please have a look at the Youtube tutorial on how to create card buttons: <https://www.youtube.com/watch?v=fBwJEfhPUYM>   

For cards that are weekday, weekly, or monthly and have their own checklist, you can create similar card buttons with their respective checklist names and due dates.   

Let me know if you have any questions.

---------

If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.

comments: author: Gail Ramberg
body: works perfect - thank you!


author: Mutya A
body: Happy to hear! You're welcome :)
How to organize Trello for monthly print magazine's editorial content
Asked by Denise DuBois:

Hi,

I've got a monthly print magazine, and I need to set up Trello to help manage the editorial content for each monthly issue.

But how?

Each month has some of the same content/articles, and then we have a catalogue of other articles we'll need to plug in.

Help!


Answers:
author: Mutya A
body: Hi Denise,   

We have a community template gallery where you can go through different board setups and workflows according to different use cases: <https://trello.com/templates>

If this helps, you can search for keywords such as "editorial" and you can explore some of the templates here for ideas on your own workflow and board setup.

![2023-09-11_16-06-53.png](https://community.atlassian.com/t5/image/serverpage/image-id/279754i0050561CED785F7C/image-size/large?v=v2&px=999 "2023-09-11_16-06-53.png")

For more information on how to use these templates:  
<https://support.atlassian.com/trello/docs/community-template-gallery>

For Premium or Enterprise members, you can create your own board templates to easily replicate a process of workflow with the same structure and content:  
<https://support.atlassian.com/trello/docs/creating-template-boards>

--------

If this post ***helps*** your query, then please vote or consider **Accept answer** to help the other users find it more quickly.
Is this the right place to post an Enhancement Request for Trello?
Asked by Timothy Cary Johnson:

Hi,

Here is my Enhancement Request for Trello:

We have to make a weekly report and send it to our professor. Can you make Trello about to export all the weekly content that got posted to a text file for import to Word?

This is my idea and I want $1.00 for every user of Trello that uses my idea.

Thanks,

Timothy Cary Johnson Software Author

<http://tcj.x10.mx>


Answers:
author: Dreamsuite Mike
body: This brightened up my Monday morning ???

I have attached a crisp $1 bill to pig. It should be somewhere over the Atlantic by now and hopefully with you in a few days ?

![Pig Flying GIFs | Tenor](https://media.tenor.com/aJlDzGSWpDEAAAAC/pig-fly.gif)

Back to your idea, there are already loads of ways you can export data from Trello, create reports, even schedule them.

<https://www.bluecatreports.com/trello-reporting/exporting-trello-data/>
Perte donn?es
Asked by Ir?ne B:

Bonjour ,

Je constate que j'ai perdu toutes mes donn?es dans mon tableau cr?? il ya 1 an - j'utilise pourtant le m?me mail depuis et n'ai fait aucun changement.

Que se passe t'il ? je suis ?tonn?e que mes donn?es aient ainsi disparu??

Merci de votre retour svp.

belle journ?e


Answers:
author: Anne-Laure Zwilling
body: Hi, Same for me, today I login and try to use Trello as usual and all my data has vanished. Thanks for your help.

Anne-Laure

comments: author: Sal
body: Hi [@Anne-Laure Zwilling](/t5/user/viewprofilepage/user-id/5387480)! If you're having the same issues described by Ir?ne, please raise a ticket with us at <https://trello.com/contact#>, and we'll be happy to investigate it.


author: Lara
body: Hi Ir?ne,

Thanks for reaching out!

As this relates to private account information, I will create a support ticket on your behalf and our team will assist you there.

All the best,

Lara  
The Trello Team
Is Trello Premium necessary to use planyway ?
Asked by Christophe Furet:

Hi all !

I need to share a good calendar view with my customers.

As far as I know it can't be done with a simple url sharing (because I want customer only see the calendar view + I don't want them to setup a trello account...). So I will send a weekly screen cap of the calendar view.

I also need the gmail integration for my staff to be able to see their task in their own calendars - 2-way sync.

Trello premium offer both calendar and gmail integration, but I do not like the calendar view. Not very rich.

I watched the planyway powerup and I prefer its calendar view + it also offer the gmail sync feature.

So... can I pay only for Trello Standard to benefit the features from planyway or planyway needs trello premium to be able to provide the features I need ?

Thanks

PS : if you know a better way to share only the trello calendar view with external customers without them having an account... It would be much better !


Answers:
author: Vishaal S
body: Hey Christophe,

I understand that you'd like to share only the calendar view with your customers without them having to create a Trello account, That's something that's not imminently available.

If you prefer the calendar view offered by Planyway and its Gmail sync feature, that's a great choice! In terms of payment, you can use a Powerup with Trello both Free and Standard. Trello doesn't charge for the usage of power-ups; they are always free to use. However, if Planyway requires any premium features from Trello to function optimally, I would recommend reaching out to the Planyway team directly for clarification.

Do let me know if you've more questions. I'd be happy to help.

Cheers,  
Vishaal S \| The Trello Team
Is there an easy automated way to advance due date to the same day of the same week for next month?
Asked by Kelly Sattler:

I track my recurring meetings in a Trello board and I'd like to see them on the calendar. To see them on the calendar, I set a due date. I'd like to automate the advancement of the due date.

What I found in automation advances the due date to the next month and keeps the date (ex. Sept. 5th becomes Oct. 5th) but what I want to do is keep it on the same day of the week and during the same week (ex. 1st Monday of Sept moves to the 1st Mon of Oct.)

I can create 20 buttons that do that (4 weeks x 5 days/wk) and put the right button on each card, but that still requires me, I think, to enter every card and click on a button.

The columns are the days of the week and I have labels on each card in the column. I didn't see where I could use these in the automation section.

I am on the free version, so that might also prevent me from doing what I'm trying to do.

Any ideas or automations that you can suggest to help?


Answers:
author: Dreamsuite Mike
body: Hi [@Kelly Sattler](/t5/user/viewprofilepage/user-id/4078959)

You can use these automation actions to shift the dates to the same day next month...

![Screenshot 2023-09-11 115703.png](https://community.atlassian.com/t5/image/serverpage/image-id/279824i2B3FB3CD8EC46C8B/image-size/large?v=v2&px=999 "Screenshot 2023-09-11 115703.png")

comments: author: Kelly Sattler
body: Thanks! I saw that and tried it but it shifts it to the same date, not the same day. So, if I had something due today, Sept 11th, which is the 2nd Monday of September and I used that automation, the due date would move to Oct. 11th, which is the second Wednesday. I want to keep it on the 2nd Monday.


author: Dreamsuite Mike
body: I just tested it and you're correct, the month and year use the day of the month (as in 1-31) and not the actual day. The wording is a little misleading I agree...

There are some convoluted ways of doing this with automation, which would be a bit easier if you had a paid subscription and custom fields.

Have you tried the [Trello Card Repeater](https://blog.trello.com/trello-card-repeater)?


author: Kelly Sattler
body: I did. It resulted in a lot of extra cards. Perhaps I could try it again with a rule to delete cards that were due last month or are past due.
Drive documents not loading?
Asked by Karen Sanchez:

Is anyone having problems uploading their documents from the drive onto trello?


Answers:
author: Mutya A
body: Hi Karen,

We have similar issues reported by users so I would like to clarify a few things if you are encountering the same:

* Which browser are you using?
* Can you describe the problem you are seeing and what you are trying to do? Would be helpful if you can provide details like screenshots

Using one of the [supported browsers](https://support.atlassian.com/trello/docs/what-browsers-and-mobile-platforms-does-trello-support), try logging into Trello in the following ways to see if you can reproduce the issue you are having:

* Disable all extensions and customizations in your current browser to check if you're still seeing the issue?
* Use a private/incognito browsing tab
* Try using a different browser on the same computer
* Allow cookies from third party sites in case you're running into any issues with linking to Google Drive or Dropbox

For more troubleshooting tips:  
<https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello>

Hope this helps!
How can I open an attachment on a card without having to save it first
Asked by Jo Quinby:

This started happening a couple of months ago, is there a way round it? My PC is getting clogged up with saved versions.


Answers:
author: Sal
body: Hey [@Jo Quinby](/t5/user/viewprofilepage/user-id/5312009)! Depending on the type of file you've attached to your cards, it won't give you the possibility to view the file preview. Instead, when clicking on it, you'll be given the option to download it. For example, if you've attached an executable file (.EXE) to your card, it won't give you a preview of that file, and clicking on it will give you the option to download it. However, if you have attached a PDF or JPEG file, you can preview it before downloading it. I hope this information helps!
Trello search API issue
Asked by traqnext traqnext:

Hi. I have implemented Trello search API to fetch the member and its related bords and cards **([https://api.trello.com/1/search?query=member:{member_id}\&card_fields=name,shortLink,idBoard\&cards_limit=1000\&card_board=true\&key={key}\&token={token](https://api.trello.com/1/search?query=member:{member_id}&card_fields=name,shortLink,idBoard&cards_limit=1000&card_board=true&key={key}&token={token)})**.

I tested the API with a few accounts but the issue is it does return cards and boards of only one account but not for the others although it does return the member information for other accounts but not cards and boards. Is there any issue regarding the account setup or what, as I set up all accounts with the same configurations?

Moreover, I tired this API as well **([https://api.trello.com/1/members/{memeber)id}?key={key}\&token={token}\&cards=all\&boards=all\&board_lists=all](https://api.trello.com/1/members/{memeber)id}?key={key}&token={token}&cards=all&boards=all&board_lists=all))** but still the same issue.

Any help will be appreciated.

Thanks


Answers:
author: Vishaal S
body: Hey there,

Vishaal here with the Trello Team---Thanks for reaching out

It's possible that the discrepancy you're observing stems from a few key factors. Firstly, ensure that the token you're using for the API has the correct permissions; it should reflect the access rights of the associated user. If a user doesn't have access to a certain board, the API won't display its cards, even when querying for another member. Additionally, each board on Trello has its own visibility settings (private, team, or public). If a board is private and the querying member isn't part of it, it won't appear in the results. It's also essential to confirm that the member in question has associated boards and cards by checking manually on the Trello web interface.

In future, For a question like this, Trello's Developer Community is really your best bet: <https://community.developer.atlassian.com/c/trello/42>


Tags: board

card

rest-api
Can I automate cards to archive directly to another board each day?
Asked by Jess Walker:

Hi!

I use Trello for managing class schedules. Currently, we have cards set up to automatically archive at midnight each due date. I'm wondering if instead of archiving, can I set it up to move directly to another board at midnight? :)


Answers:
author: Halina Cudakiewicz_Deviniti_
body: Hello [@Jess Walker](/t5/user/viewprofilepage/user-id/5311638) !

There's a great answer to your question here:

<https://community.atlassian.com/t5/Trello-questions/Move-all-cards-in-a-list-to-another-list-at-a-certain-time-every/qaq-p/2264517>

Hope it helps!


Tags: automation
Checklist automation: 'checked' between 2 cards
Asked by Rens:

Hi

I have a lot of projects and specific to do's to for each one. I'm trying to combine all my to do's under a specific checklist name "To do" into one main "To do"-list.

This i can do without a problem. Sometimes i will "check" an item from either the specific card of a project or in the main to do list and i would like it to update eachother.

When I check an item in the project card it should also get "checked" in the main "to do"-list.

When i check an item in the main "to do"-list, it should also get checked in the project specific card.

Same logic applies for when i update the due date or the assignee.

Is this possible?

Thanks for your help!


Answers:
author: Dreamsuite Mike
body: You would have to link the cards together for this to work.

This guide will get you started:

<https://support.atlassian.com/trello/docs/synchronizing-cards/>

You will also want to reference the automation variables:

<https://support.atlassian.com/trello/docs/butler-variables/>

An example automation (once cards are linked) would be:

> when an item is checked, find the first card linked in attachments and check the item "{checklistitemname}"

comments: author: Rens
body: Hi Mike  

Thanks for the reply and the push in the right direction!

I'll try it out this week!

As I've understand from your explanation, this does mean that i'll need to create a link each time i create a new card witha to do list, right?
can i globally change an expiration time - they are set to 12:00 am
Asked by Sondi Laycock:

My cards are set to expire at 12:00 am which is causing the card to appear on the wrong date depending on the time zone each of our team members view on their calendars.

Can I globally change all expiration dates?


Answers:
author: Dreamsuite Mike
body: Can you explain how you are setting the dates?

Normally when you set a due date manually it will default the time to the current time.

If you set a time by automation, you can configure the time element too.

![Screenshot 2023-09-08 110202.png](https://community.atlassian.com/t5/image/serverpage/image-id/279540i1BFF7D306EFAE451/image-size/large?v=v2&px=999 "Screenshot 2023-09-08 110202.png")

comments: author: Sondi Laycock
body: How do I access the screen you captured in your comment?