youngmon/atlassian-qna huggingface dataset:
[Bug] Backtick markdown buggy
Asked by hirvitek:

Cannot use backticks to wrap code in any cards =\> \`hello\`

The UI freezes after I type \` and creates graphic artifacts. At the moment I am not able to use them.

System: Ubuntu 18.04.3 LTS

Browser: Chrome 79.0.3945.130 (64-bit)

It is pretty much happening randomly

Any help? Thanks

![screenshot-trello.com-2020.02.12-13_00_49.png](https://community.atlassian.com/t5/image/serverpage/image-id/85035i00AE8A4150550677/image-size/large?v=v2&px=999 "screenshot-trello.com-2020.02.12-13_00_49.png")![screenshot-trello.com-2020.02.12-13_01_02.png](https://community.atlassian.com/t5/image/serverpage/image-id/85036iB8EA3A926B9E3A06/image-size/large?v=v2&px=999 "screenshot-trello.com-2020.02.12-13_01_02.png")


Answers:
author: Mike
body: Very interesting! Would you mind reaching out to <https://trello.com/contact> about this? That definitely doesn't look right, and we'd love to get a bit more information.

comments: author: hirvitek
body: Sure thanks


Tags: bug

format

markdown
Zoom issue & NO NOTICATIONS
Asked by insLn:

1.Zoom in /out doesn't work sometimes when I try to open a board by tapping the shortcut of this particular board on the main screen especially when the board is already zoomed out in previous time,

but works after re-opening it within the app . My phone is Honor 20, Trello app version: 2020.3.136-production.

2![7F3D563C-801C-429A-9A69-2BD63DB7722B.jpeg](/t5/image/serverpage/image-id/85033i76021173ECA794E4/image-size/large?v=v2&px=999 "7F3D563C-801C-429A-9A69-2BD63DB7722B.jpeg").The notification of Trello NEVER showed up on my 4 Android phones (I am in China) , I guess the notifications are sent to the users via GMS, but unfortunately it doesn't work in China ,it would be GTRAT if you could make it work, or make it possible in other else way ,like send notifications through Wechat , etc.

Great job anyway! Really appreciate it!


Answers:
author: Vini
body: Hello there!

I have tested the Zoom functionality on my Android phone and it is working normally apparently. Can you provide more information about how are you opening that specific board? I mean, can you show us a screen shot of the step before the one you have shown us?

For notifications, you should receive push notifications if you are a member or watching a card, or for all cards if you are watching the entire board.

Push notifications are currently the only way we send notifications from Trello. If you are a member of the card or watching it (or the board) and you still don't see a notification, can you send a screen shot of the card you expect to be notified of?


Tags: notification

zoom
How do I move a card on a trello board from Slack
Asked by Sarah:

Hi,

Is there a command in Slack to move a card between columns on a board e.g /trello move \[card url/name\] to \[column name/index\]

e.g /trello move \[Order Pizza\] to \[In Progress\]


Answers:
author: Mike
body: Hi Sarah,

No, I'm afraid not---your control over which list is used is limited to when you create the card, by first defining which list cards get added to, but I'll make sure our team knows this is something you'd like to see in the future!

All of the Slack app commands are documented here, in case that's helpful: <https://help.trello.com/article/1049-slack-app>


Tags: slack
Trello - Not getting confirmation or invite emails
Asked by Richard Clough:

Trying to connect trello to my work account but cant get the confirmation email or invites.

Works for my gmail

So far....

* Added the trello emails as contacts
* Set up both the desktop and O365 outlooks
* Sending a msg via the trello site did not generate a 'thanks for emailing' but if I send it direct from outlook I do get the 'thanks for emailing'
* The cert is up to date
* Cleared cache
* No one else has any problems getting their account to work
* Service desk checked when I first encountered this problem and could not see anything wrong
* Installed the connector and app that connected to the account and is transferring cards and getting notifications...still no email
* Installed desktop app and resent email from there but did not receive.

Found another blog

"My problem was solved by the Trello support team. What happened was that my email server had mistakenly rejected Trello's first email, the one with my account verification link. That rejection caused my email address to be blacklisted in Trello's server The support team has now undone the blacklist and I'm using Trello just fine"

Hoping it could be this...any other ideas?


Answers:
author: ManuR
body: Hi Richard!

Could you reach out to us with your email address on <https://trello.com/contact> so we can help you out on this particular case?

Thanks!

comments: author: Richard Clough
body: Thanks Manu

I sent one on Tues morning via the online form and direct from email account.

I have resent with the link to this questions as the subject.

Cheers

Rich


author: Richard Clough
body: Just to close this out, received great support from the Atlassian team.

"I checked our mail logs and it looks like when we sent the first email to that email address from Trello, it was rejected by the mail server with a "Bad Mailbox" message. The mail server was telling our mail server that that email address didn't exist. When this happens, our email server adds the email address to our Blocklist temporarily so that Trello's emails aren't inadvertently treated as SPAM."
How do I use Butler to sort cards by due date
Asked by ITX Corp.:

As soon as a card is added, I would like the card to sort by the due date in descending order. My rule does not seem to be working to do this.


Answers:
author: RenoT
body: In Butler, you could create a rule there,

The trigger will be when a card is added to list of list name, then

Select an Action label as "Sort"

The first line is sort the list by due date...

![Pictures.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/85001i3DDD1DEEDE205DBD/image-size/large?v=v2&px=999 "Pictures.jpg")

comments: author: ITX Corp.
body: Hey - thanks for the reply. This is exactly what I did which was not working. I'm stuck.
Filter/Sort by member
Asked by Camilo Martinez:

On a Trello board we could filter or sort by member. When a board has many members it is difficult to find the cards assigned to me.


Answers:
author: Iain Dooley
body: [@Camilo Martinez](/t5/user/viewprofilepage/user-id/3788666) yep just hit the "q" key, or you can hit "f" and choose to filter by labels, members or due dates. You can read about this feature here:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>
Create a card with an attachment from slack shared files
Asked by SolidSnake--23:

Hello Atlassian Community,

I would like to known if it exists a way to create a card with an attachement with the slack trello bot when a file is shared through slack ?

With a command that can looks like \`/trello attachment \[url\]\` ?

Thank you for your response.


Answers:
author: Mike
body: Hi there,

Not currently, no, but I'll make sure the team knows that's something you're looking for!

comments: author: SolidSnake--23
body: Ok thank you.


Tags: bot

slack
How can I clone cards from different boards to one team board?
Asked by m.baalman:

As a team we are using different trello boards for various projects. To manage the activities of my team however I would like to clone the resulting activities of my specific team members to one (team) board. This will allow us to plan the different tasks with the different project teams but at the same time have a consolidated overview of my team's (team members's) activities. At the moment I have to look at various trello boards to manage the activities to understand the various activities that are running.

Perferably, I would also like to be able to manage these activities from the team board. In other words if we mark the activity as done from the team board the status of the cloned activity in the individual project board is updated accordingly.

Can anyone help me to explain if this is possible and how? Many thanks!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@m.baalman](/t5/user/viewprofilepage/user-id/3787339)

Is this about trello or jira software? I see as tags both of these products. Please clarify this.

Thanx.


Tags: clone

cloud

jira-software

jira-software-cloud
What happened to simple export to JSON in Trello?
Asked by Kelly Stack:

Four hours ago I was happily using Connie Clarke's github json program (<https://connie-clark.github.io/print-trello/>) to print out my trello lists and cards, which I use to create lesson plans. I need to print them so I can refer to them while teaching, make notes on them, etc. It's been great for that. Then I went to lunch and when I came back I no longer had the easy export to JSON capability. Instead I'm forced to export to a 1.2 gigabyte (!!!) file that I have to download. I only hope that when I unzip it (an hour from now) I can find the json I need so that I can copy and paste it back into the online print program. WHY DID TRELLO MAKE THIS CHANGE? This is making the program completely unusable for me, since it's taking FOREVER to download the file.

If anyone has a workaround I would love to know it.

Thanks for your patience in reading my admittedly panicked and grouchy post!

--Kelly Stack

Sorry - I accidentally marked this as "answered," but it hasn't been.


Answers:
author: sakaguchi shohei
body: I'm in the same in spite of business plan.

I wanna back to the original function....(e.g. export to only json or csv)

comments: author: Kelly Stack
body: Thanks. I have a ticket open with support. I hope they come up with a good solution.


Tags: export

json

print
Move card if today >= start date
Asked by Benjamin:

I would like to move cards automatically to a "in progress" list whenever the custom field "start date" is = or \> to today's date.

(Alternative answers on how can I automate organization of card to show which tasks should be started would be acceptable).

Thanks


Answers:
author: Benjamin
body: The solution is to create a calendar trigger with Butler:

```
every day, move each card in list "Up Next" with custom field "Start Date" set to a date less than 1 days from now to list "In Progress"
```


author: Remy
body: I don't think this option existed in march 2020, but as of now you can just use:

```
every day, move each card in list "Up Next" starting today to list "In Progress"
```


author: Iain Dooley
body: [@Benjamin](/t5/user/viewprofilepage/user-id/3787286) you can do this using Butler if you use the "Due Date" on the card as the "Start Date", and then you could have a custom field to indicate the actual "due date" or end date of the task. This seems backwards, but Butler doesn't have the option to trigger based on custom field date conditions.

Another option would be to use a due date trigger in Butler with an offset defined by the number of weeks or days it will take to complete the task, but the offset would need to be fixed, ie. you couldn't have a custom field defining the number of weeks it will take to complete a task and then offset by that field, you'd have to always do 7 days prior to the due date or something like that.

Will either of those solutions work?

comments: author: Benjamin
body: Thanks for trying [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , the solutions wouldn't work as they require sacrificing one feature for another.

I tried the following:

1. Button:

```
move each card with custom field "Start Date" set to a date less than 1 days from now to list "In Progress"
```

2. Calendar:

```
every day, move each card with custom field "Start Date" set to a date less than 1 days from now to list "In Progress"
```

Running the button though clearly didn't work, so my cards with a start date "3 Feb 2020" are not moving to "in progress" as of 3 March 2020.


author: Benjamin
body: Okay I think I figured it out:

Running two jobs:

1. bring in past cards:

```
every day, move each card with custom field "Start Date" set to a date more than 1 days ago in list "Up Next" to list "In Progress"
```

2. bring in today's cards:

```
every day, move each card in list "Up Next" with custom field "Start Date" set to a date less than 1 days from now to list "In Progress"
```
Can I password protect a single Trello Board?
Asked by brian ashley:

I want to build some Trello Boards that are only accessible to me and REQUIRE A PASSWORD each time I view the Board.

Is this an option within Trello??


Answers:
author: Philipp Ludwig
body: This would be a great function for organizing secure data in trello!!


author: KV_Pasupuleti
body: The security will be helpful if others are using our system, and we have our Trello account logged in with personal boards along with the professional boards.


author: JimmyVanAU
body: Hi Brian,

Trello handles security and authentication through the login you used to get to the Trello board.

If you make the board private, then it will only be accessible to you.

As far as I'm aware, there's no feature for further password authentication.

Hope that helps


Tags: password
I need reporting from trello
Asked by Bahaddin Ahmadov:

I am managing team with Trello. We have 3 lists (To-do , Doing, Done)

I am setting members for each card and set due dates. I need reports below:

How many days have been delayed by each member for all tasks (SLA sum) weekly.

How many tasks are in delay now actively by member?

How many tasks have been delayed by each member weekly.

How many average time is spend for one task by member


Answers:
author: Iain Dooley
body: [@Bahaddin Ahmadov](/t5/user/viewprofilepage/user-id/3786589) can you provide a definition of a delay? For example does a delay mean the card is overdue but not archived? Overdue but not moved to "Done", overdue but still has a member on it? etc.


author: Ludo
body: Hi

You can use chrome extension plus for trello.
Problems with Butler
Asked by olyabildanova:

Hello! I use Trello Gold. I created a rule that if someone creates a card on the command board of our company, it should automatically move to my board. But this does not always happen. My colleague also most likely created the same rule, and cards most often move to him. How can this be fixed? For example, add some kind of accelerator?


Answers:
author: Iain Dooley
body: [@olyabildanova](/t5/user/viewprofilepage/user-id/3726660) instead of moving the cards from the command board, you could instead copy the card and then link them together
Trello card description history Powerup
Asked by Steven-Mohr:

Is there a Trello powerup that can automate placing the content of a card description into a comment when the description is updated?

Or someway to view Description history including all changes since card creation?

All alternate suggestions welcome.


Answers:
author: Iain Dooley
body: [@Steven-Mohr](/t5/user/viewprofilepage/user-id/3488631) here's a Trellinator function that will keep a history of description changes in the comments:

<https://gist.github.com/iaindooley/efbcae5eebcff9ebbba65ed1cdeb82a1>

You can find out more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Torben_trello
body: There are no Power-Ups that we are aware of that could automatically do that.

You can however review and recover previous versions of the descriptions using the JSON export of the card: <https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>
Is there a way to use a rule or butler button to create a new board from a card?
Asked by Pamela Sandall:

I have a main project board where all incoming leads begin. They go through a few stages before a full project board is created.

I'm wondering if there is a way to have an action (moving to a particular list/clicking a butler button/etc) that would trigger two things:

* First, creating a duplicate board or using a template board, then
* Second, sending the selected card to the first position in the first list of the new board.

I've been able to easily copy the card (using a rule) to the top position of an existing board, but cannot find a way to have it first create the new board. Any suggestions appreciated!


Answers:
author: Iain Dooley
body: [@Pamela Sandall](/t5/user/viewprofilepage/user-id/2111512) this is the exact workflow I used in my introduction to the Trellinator system:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

You can see a video showing how this works on the Trellinator homepage


author: Ludo
body: Hi

Open a card, on the right hand side, you can chose the "Nested" option to create a board from the selected card.
Content Report vs. ScrollViewport
Asked by Bernd Schneider:

Does dots menu \> Content Report or Content Report macro also count views on ScrollViewport (k15t)?

ScrollViewport is a view on a Confluence space provided by k15t. Since the Content Report menu item shows views etc. of a page, my question is: does a view from a ScrollViewport also count the statistics?

Thanks \& best regards,  
Bernd


Answers:
author: Sven Schatter _K15t_
body: Hi [@Bernd Schneider](/t5/user/viewprofilepage/user-id/844026),

It looks like you are using Confluence Cloud, but I'm not really sure what you mean by 'Content Report' (i.e. that Item doesn't seem to appear for me). I suppose you mean the analytics that are available in Confluence Premium?

![Analytics - Confluence 2021-10-26 13-15-53.png](https://community.atlassian.com/t5/image/serverpage/image-id/166595i4A52171E14A8DC0B/image-size/large?v=v2&px=999 "Analytics - Confluence 2021-10-26 13-15-53.png")

If so, then no, in this graph you'll only see the page views that your page gets inside Confluence.

If you want to see analytics on your articles made available through Viewport, you should have a look at [setting up an analytics integration for your site](https://help-cloud.k15t.com/scroll-viewport/Analytics-Integrations.843515235.html). At the moment, we support Google Analytics and Cloudflare and it only takes a couple of clicks to configure (you only need to copy \& paste the relevant IDs).

Let me know whether this helps and also if you have any other questions about Viewport. :)

Cheers,  
Sven

comments: author: Mattia _bitvoodoo ag_
body: Hello [@Bernd Schneider](/t5/user/viewprofilepage/user-id/844026) and [@Sven Schatter _K15t_](/t5/user/viewprofilepage/user-id/4546729)

Maybe I can shed some light on this.

The "Content Report" is part of the Viewtracker app and allows to analyse the access of the pages.

We are actually talking to k15t and hopefully, in the near future, we will also be able to show views to the page content generated via ScrollViewport.

The Analytics mentioned by Sven does not come with all Cloud subscriptions as default.

Kind regards

Mattia


author: Bernd Schneider
body: Thanks for the very quick answers! Yes, we are using Confluence Cloud and ScrollVersions by k15t.

What I meant by "Content Report" is the menu item in the dots menu:

![2021-10-26 13_48_24-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/166601i31913AFDB420D079/image-dimensions/122x480?v=v2 "2021-10-26 13_48_24-Window.png")

It is probably the same as the "Page Analytics" macro by bitvoodoo, at least it looks similar.

It would be great to get statistics of ScrollViewport page views too!

Thanks \& best regards,  
Bernd


Tags: cloud

confluence-cloud
Unable to authenticate with the Confluence server using sphinxcontrib.confluencebuilder
Asked by Divyank Mahalle:

Hello, I'm trying to publish a sphinx project on a space "DOCS" and page "API Documentation" on confluence cloud, with the sphinxcontrib.confluencebuilder plugin for sphinx. I can log in with my credentials in the browser, but not via using the "make confluence" command with the same credentials. My account is not currently locked.  

I am getting this error.

    $make confluence
    WARNING: normalizing confluence url from https://<......>.atlassian.net/wiki/ to https://<.......>.atlassian.net/wiki/
    sphinxcontrib.confluencebuilder error:---Unable to authenticate with the Confluence server.Ensure your username and password are correct. If your username and password is correct, you may need to unlock your Confluence account be re-logging in with your browser or asking your Confluence administrator for help.---make: *** [confluence] Error 2

```

conf.py file-
extensions = [
'sphinx.ext.autodoc',
'sphinx.ext.intersphinx',
'sphinx.ext.ifconfig',
'sphinx.ext.viewcode',
'sphinx.ext.githubpages',
'sphinxcontrib.confluencebuilder'
]

confluence_publish = True
confluence_space_name = 'DOCS'
confluence_server_url = 'https://<...>.atlassian.net/wiki/'
confluence_server_user = '<username>'
confluence_server_pass = '<password>'
```

```
I checked with used API Token??but still getting error.

https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

Error-
[<.......> docs]$ make confluence
Running Sphinx v4.2.0
loading pickled environment... done
sphinxcontrib.confluencebuilder error:
---
An unsupported Confluence API call has been made.
REQ: GET
RSP: 404
URL: https://<...>.atlassian.net/wiki/rest/api
API: space
DATA: <not-or-invalid-json>
```

<br />

conf.py file-  

extensions = \[  
'sphinx.ext.autodoc',  
'sphinx.ext.intersphinx',  
'sphinx.ext.ifconfig',  
'sphinx.ext.viewcode',  
'sphinx.ext.githubpages',  
'sphinxcontrib.confluencebuilder'  
\]  

confluence_publish = True  
confluence_space_name = 'DOCS'  
confluence_server_url = '[https://\<...\>.atlassian.net/wiki/](https://everltics6.atlassian.net/wiki/)'  
confluence_server_user = '\<username\>'  
confluence_server_pass = '\<api_token\>'


Answers:
author: Divyank Mahalle
body: API Token method is working now, did some spelling mistake in the confluence_server_url field.  

API Token able method is working fine.  

<br />


Tags: cloud

confluence-cloud
View file macros doesn't work
Asked by Sergey Kondakov:

I've configuration of Confluence server under HTTPS with NGINX. Unfortunately I can't view any docs by clicking on them. I see that browser try to open modal window and it show progress circle and that's all. At trace of browser I see only alive requests to browser. Please advise what should I do to fix it.


Answers:
author: Kishan Sharma
body: HI [@Sergey Kondakov](/t5/user/viewprofilepage/user-id/2430562) Can you please check if "Office Connector" plugin is enabled ?


author: Sergey Kondakov
body: Atlassian no longer offers personal support for Starter Licenses.

comments: author: Kishan Sharma
body: Ah yes, server Starter Licenses are supported exclusively through the Atlassian Community which is also staffed with atlassian support engineers who can help for such issues. Hopefully someone gets back to you on this.


author: Sergey Kondakov
body: I try it but I have Server release and faced with some issues. Could advise which path should be used to register my ticket.


author: Sergey Kondakov
body: Yes, for all attachments, I can only download it through web browser. When I try open it at confluence interface I see that nothing happens, only progress ring is rotating.

comments: author: Kishan Sharma
body: Ah ok, this is something that need troubleshooting by collecting HAR file to see if the requests are completing or stuck. I would suggest [raising a support ticket](https://support.atlassian.com/contact/) to Atlassian Support for help.


author: Sergey Kondakov
body: So, have you any idea about this issue? It's still completely desn't work.

comments: author: Kishan Sharma
body: Is this happening for all attachment types or any specific type of files?


author: Sergey Kondakov
body: Hi. Plugins was enabled. I've check it earlier.

comments: author: Kishan Sharma
body: Great that you have got it working :)


Tags: confluence-server

server