Workspace user limit
Asked by Resul Cimen:

I've read the [update](https://support.atlassian.com/trello/docs/workspace-user-limit/) about the workspace user limit changes starting April 8th, but I need some clarification on how it impacts my design service business.

I'm on the free plan, which I believe allows me one (1) workspace. For each paying client, I create a new Trello board, where I'm the admin and invite the client to collaborate. They, in turn, can invite additional users to the board for creating Trello cards that I manage.  

However, the distinction between a **workspace** and a **board** is a bit unclear to me, especially with the free plan's allowance of up to 10 boards.

With the new update, does this mean I can invite up to 9 other users to each Trello board under the free plan, as illustrated below?

* **My Trello account with a free plan:**
  * **Board #1**: myself + 9 other users
  * **Board #2**: myself + 9 other users
  * **Board #3**: myself + 9 other users
  * Etc.

I'm open to upgrading to a paid plan if necessary, but I first want to fully understand these changes.

Most importantly, I want to ensure that my clients do not incur additional costs for being invited to a board I've created. The [pricing](https://trello.com/en/pricing) page hasn't provided the clarity I'm looking for.  


Answers:
author: Ste Wright
body: Hi [@Resul Cimen](/t5/user/viewprofilepage/user-id/5465479)

Just posting it here also, for those who want to read it :)

The Free instance will be limited to 10 collaborators - that includes members, guests, and pending invitations. That means your 10 boards can have up to 10 collaborators *in total,*rather than 10 per board.

If you need to have more than 10 collaborators in a Workspace, you need to upgrade to a [paid plan](https://trello.com/pricing).

However, this does not mean each client member needs to be a billable user - if they are single-board guests, they can be free!

See more information on these pages...

* **Guests:** <https://support.atlassian.com/trello/docs/board-guests/>
* **How Billing Works:** <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

---

You can also get an estimate from within Trello, to give you an idea on what it would cost based on your current setup:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select *Settings*
4. Next, on the left-hand side select *Workspace settings \> Upgrade workspace*
5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

Ste

comments: author: Resul Cimen
body: Stephan, thank you for taking the time to reply on my situation in such a detailled way. The pages with more information about **guests** and **how billing works** really answered a lot of questions I had. ?  

<br />

<br />

<br />


author: Ste Wright
body: No worries!

If this answer (and [@Rasmus Wulff Jensen](/t5/user/viewprofilepage/user-id/5189508)'s helped), could you accept them?

That helps others who find this question in future know these answers can help them too :)

Ste


author: Resul Cimen
body: For anyone dealing with a similar situation as I do, I've just found this interesting YouTube video from [@Rasmus Wulff Jensen](/t5/user/viewprofilepage/user-id/5189508). Rasmus explains the new Trello restriction rules via a few examples.  

[Trello: New April/May 2024 Restrictions explained with examples (YouTube)](https://www.youtube.com/watch?v=rqmCHU_QxY8&t=1s&ab_channel=RasmusWulffJensen)

comments: author: Rasmus Wulff Jensen
body: ?: I was just about to link it to you, as example 3 seems like your scenario ?


author: Resul Cimen
body: Thank you for replying Rasmus, also for creating such a clear video! ?  

Indeed, example 3 seems like my scenario.


Tags: user-limit

workspace