youngmon/atlassian-qna huggingface dataset:
One tableau that rules them all ?
Asked by Fabien Lemoine:

Hello,

I'm quite new in the Trello world and still leveraging this tool.  
I'm guessing I have "one tableau that rules them all".  
A part of my job is to deploy our dedicated systems (hardware + software) on many different sites around the globe.

For this we do need a lot of informatiosn and also a lot of collaboration between different people (IT Expert, Data scientist, Project Mger...).

So I've created a dedicated tableau per site where we have to deploy or solution.  

I'm wondering if I could have a higher view on a dedicated tableau that is linked to "child tableau" and that summarize some information ?

Is it something that do already exist within Trello (or any addons) ?

thanks in advance for your help on that point.


Answers:
author: Qasim
body: Hi [@Fabien Lemoine](/t5/user/viewprofilepage/user-id/1181968)

You can accomplish this quite easily with Unito. I recommend taking a look at our resource on creating master boards in Trello. You can find the link below! I think you'll find it super helpful.

How to Create a Master Board in Trello (Webinar/Tutorial):

<http://bit.ly/2OB4oIa>

Let me know if you have any more questions, or need any further assistance!

Best,

Unito


author: Mike
body: Hi Fabien,

There isn't any great way to look at a group of boards, or a sort of overview of boards. One of Trello's core ideas is maintaining a "shared perspective," so we want everyone viewing a board to see it in the same way, and in the same context.

What you can do instead is create your own overview board with cards, and then add a [link to the original card](http://help.trello.com/article/824-sharing-links-to-cards-and-boards) on the new card so that you can refer back to it easily. When you attach a link to a Trello card on another card, it will display a preview of that card, and will show which board and list it belongs to:

![0b75364532f542180548ad7182a39f69.png](https://community.atlassian.com/t5/image/serverpage/image-id/13630iC3533BF7B6287BDD/image-size/large?v=v2&px=999 "0b75364532f542180548ad7182a39f69.png")

You can also click on the "Connect cards" link to make it a 2-way link, so that both cards link to each other. This won't sync any data, but is an easy way to connect two separate cards or boards.
How do I create a template without admin privileges
Asked by Ronnie Thomas - C41187:

I was able to create a "template" that I could use from a parent page when opening the dots next to the "Create" button (see pic) a long time ago, however, I forgot how I managed to do this. Anyone know what the steps are to get a page to show up in the Create dialog box?

![confluence.png](/t5/image/serverpage/image-id/129806i3FEC213BADCBE588/image-size/large?v=v2&px=999 "confluence.png")


Answers:
author: Vero Rivas
body: Hi [@Ronnie Thomas - C41187](/t5/user/viewprofilepage/user-id/4259453)

You must again create as many templates as you need to appear in the main menu

<https://confluence.atlassian.com/doc/create-a-template-296093779.html>

Cheers

comments: author: Samson
body: Users without admin rights can not create templates as far as I know.


Tags: confluence-server

server
Cannot Copy a version
Asked by ivy zhang:

Hi,

We used to be able to take meeting notes from say last week, COPY a version....then delete the stale material and update under a new name - saves adding all the same names in every week

Last 2 days when we bring up an old meeting, we cannot COPY that - the mouse just spins endlessly....Do you know any way of resolving it?


Answers:
author: Diego
body: Hello there [@ivy zhang](/t5/user/viewprofilepage/user-id/4259430) !

As I understand, copying pages is not working as expected in your Confluence Site. I have tried to replicate the behavior on my own Confluence Site but was ultimately unable to.

With this in mind, I would like to ask you a few questions. Here we go:

1. Is this behavior still affecting you and your colleagues?
2. Which of the supported browsers where you using?  
   ++***[Supported browsers for Atlassian cloud products](https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/)***++
3. Is this behavior present when you try to copy any other page?
4. Is there any error thrown on screen when you try thi?
5. Would it be possible for you to take a screenshot of the part where "the mouse just spins endlessly"? Please, take care not to disclose any sensitive information.

Let us hear from you!


Tags: cloud

confluence-cloud
Auto-refresh confluence cloud page without opening it
Asked by Michele Consiglio:

Hello,

at our company we are looking at implementing comala document management for confluence cloud, in order to improve the approval workflow of our documentation.

The workflow will have several status, and some statutes automatically change on "timeout basis" (e.g. switch from approved to obsolete after 1year).

As far as the app works, the timeout is checked only when the page is refreshed, so we would like to know if there is some easy way to refresh a confluence page without opening it.

Can you help?


Answers:
author: Jorge Merino
body: Hi Michele,

I'm Jorge, I work in the Support and Product team of Comalatech. Thank you for sharing with us your issue. The expiration event should be automatic, we are working on a fix for this issue so you won't need any "hack" to refresh the pages :)

We'll let you know when the fix it's published.

Best regards,  
Jorge

comments: author: Michele Consiglio
body: Hello Jorge,

thanks a lot for your reply and the good news :)

Looking forward to hearing from you once the fix has been published.

Best regards,

Michele


author: Jorge Merino
body: Hi Michele,

I'm glad to tell you that the expiration functionality is working properly again.

If you have any problem with that or any questions related to Comala Document Management don't hesitate to get in touch with me if there is anything I can assist with.

Best regards,  
Jorge


Tags: cloud

comala-document-management

confluence-cloud
Can you recreate Jira Service Desk in Confluence
Asked by John Gibb:

I currently use Jira, Jira Service Management, and Confluence, all in the cloud, to manage my project. The company that now owns us uses only Jira and Confluence server license (at least for the next year or so), and I need to migrate into this system. So I'm going to loose access to Jira Service Management.

I'm wondering if there is a way to re-create this functionality in Confluence? i.e. can I create a Confluence page with a bunch of fields that the user can fill out and create a Jira issue from? Or can the feature that lets you create jira issue from highlighted confluence text be customized for this purpose? Like trigger it by a click on a hyperlink, and force the project to a certain value?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: In theory, you could do this, but the cost of adding all the apps you'd need to even begin to replicate Jira Service Management's workflows, fields, notifications, reporting and so-on would probably rapidly add up to a lot more than the cost of your current Service Desk. Not to mention all the work building it.

comments: author: John Gibb
body: Thanks for the quick reply Nic. Unfortunately using Service Desk isn't an option for me (I have asked several different ways). However they do have many JIRA and Confluence apps. What apps would you need to just create issues (I don't need all the service desk features, just a way to generate Jira issues for bug reporting)?


Tags: confluence-server

server
SSL Cert expired
Asked by Kevin gray:

Hello,

My SSL cert has expired for my site and I was looking for assistance in getting it renewed. I have the new PFX that I exported from go daddy, however I don't understand the process to follow to install it on my confluence server. Can you please assist.


Answers:
author: Laurens Coppens
body: Kevin,

We don't have a clear view of your setup (reverse proxy or ssl by confluence itself), but here you can find some documentation on how to run confluence on SSL, procedure should be the same for renewalls: <https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html>

Hope this helps.

Regards,

Laurens


Tags: confluence-server

server
How to prevent the creation of personal spaces automatically for new members?
Asked by BA - Alejandro Pastor:

Any time that we add a new member to Confluence a personal space for that member is automatically created. I don't want this to happen, but I don't know how to prevent it.


Answers:
author: Vero Rivas
body: Hi [@BA - Alejandro Pastor](/t5/user/viewprofilepage/user-id/2961084)

Do it through permissions, look this article:

<https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/>

Cheers

comments: author: Shannon S
body: Hi Vero, Thank you for providing that workaround!

[@BA - Alejandro Pastor](/t5/user/viewprofilepage/user-id/2961084)

Thank you for raising this with us. I hope you're doing well. I've noticed there's a new onboarding process that will make personal spaces for new users. There's a current feature to provide the ability to disable that feature. I'll provide the link below.  

* [CONFCLOUD-71300](https://jira.atlassian.com/browse/CONFCLOUD-71300) *Ability to disable the personal spaces creation automatically*

You can click **Vote for this issue**, and you'll be added to the list of watchers and then receive updates on it in the future.

Thank you again, and take care!

Shannon


Tags: cloud

confluence-cloud
Delete organization
Asked by dmitry_maslov:

How to delete my organization?


Answers:
author: dmitry_maslov
body: It was created for educational purposes. It's empty now. You can combine it with another one, well, I really want to leave.

comments: author: Clark Everson
body: You can delete the data in there but the organization will remain, Though you can shut off access to prevent billing if applicable.


author: Ivan Lima
body: Hi [@dmitry_maslov](/t5/user/viewprofilepage/user-id/4259257), organizations can't be deleted. There is a feature request, [ACCESS-81](https://jira.atlassian.com/browse/ACCESS-81), to address that. What is the reason you want to do that? Perhaps, we can better assist you if you can describe your use case.


Tags: cloud

confluence-cloud
Why does the page freeze when pasting in edit mode?
Asked by Alexandra Ross:

For about a week now, every time I try to edit a page in Confluence or Jira, if I attempt to paste any copied text the page/ticket freezes up and becomes unresponsive. Once this has happened, that page becomes uneditable for me in the future, even if I am not pasting anything.

I have tried:

-clearing my cache

-reloading the page

-restarting Chrome

-restarting computer

\*Additional note: Other programs/websites are working fine for me with the exception of one other service that I use - Intercom. This same error has been happening for the same time frame when writing help articles in Intercom.

I would really appreciate any insights or ideas! Thank you


Answers:
author: Brant Schroeder
body: [@Alexandra Ross](/t5/user/viewprofilepage/user-id/4258811)

Welcome to the community. This could be caused by a lot of things so it could be challenging to troubleshoot. Let's start with this:

* Is it limited to Chrome or is it happening in all browsers?
* Does it happen on other computers?

comments: author: Jos van der Sanden
body: I did have the same issue, for us its Chrome related (Edge works) and it doesn't work in multiple systems with Chrome. What we noticed is, when removing a mobile phone number, that it worked and when having a 10 digit phone number inside the text, it was hanging during pasting it inside the editor.

[@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) could you please check this?


author: Brant Schroeder
body: [@Jos van der Sanden](/t5/user/viewprofilepage/user-id/4090642) So if you have a 10 digit number and paste that information into the Confluence or Jira editor it hangs?

What are you pasting from?


author: Jos van der Sanden
body: I'm pasting simply the following text

Person X called from phone number 0123456789


author: Jos van der Sanden
body: When pasting a text like \`Person X called from phone number 0123456789\` it hangs. Not sure why, it is a combination of a extension inside Chrome we use with JIRA. When pasting the same text inside a field on another website it doesn't hang. We tested it both in a plain text field on another page as a HTML editor on another page.


author: Brant Schroeder
body: [@Jos van der Sanden](/t5/user/viewprofilepage/user-id/4090642) have you been able to identify which plug-in?


author: Jos van der Sanden
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) sorry, forgot to mention it. This plugin is "ClearVox Nexxt click to call"


Tags: cloud

confluence-cloud

jira
Looking for ways to export a table to CSV or XLSX
Asked by Matthew Buchanan:

I have an app that connects to a SQL database and displays data in a table on a page that I have created. I would really like to have an option to export the data in that table to a CSV or XLSX file.

I did find an app in the Marketplace by Bitwelt Software called Table Exporter for Confluence. It does allow data from tables to be exported in manner that I'm looking for; however, I am running into an issue.

I have a filter set so that when you access the page with the table, there is data present. You can also update the filter so that you are presented with different data. The app will perform the export but it does not pickup that there is new data to export (it only exports data that shows on the page when it is loaded).

Does anyone have experience with this app and can point me in the right direction? I have reached out to their support but have not heard anything back yet. Or is there something else (a different export app) that I should try?

Thank you in advance for your help!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Matthew Buchanan](/t5/user/viewprofilepage/user-id/3650739) ,

You may try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

It allows you to export both original and filtered/aggregated tables to CSV (this is your case!), PDF and Word. Here is our [short two-minute blog post](https://stiltsoft.com/blog/2020/12/two-minute-how-to-exporting-tables-in-confluence-cloud/) with examples and screenshots.

![](https://stiltsoft.com/blog/wp-content/uploads/2020/12/1-max.png)

comments: author: Matthew Buchanan
body: Thank you! I will give this a shot, though I potentially see some issues. I believe your app uses the Confluence Table as the method to perform functions. The app that I am using to bring the SQL data in is still a table, but it is not a Confluence Table.


author: Katerina Kovriga {Stiltsoft}
body: The app works with any tabular Confluence data (not only plain manually created tables, but different dynamic tables such as Jira Issues, Page Properties Report macros, etc.).

It also includes the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) and the [Table from JSON](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+JSON+macro) macros, so you'll be able to connect your database to Confluence via these macros and get a dynamically changing table right onto your Confluence page.

Then you'll be able to filter and aggregate your data and export the result (or an original table) back to CSV and upload it somewhere else, for example.


Tags: cloud

confluence-cloud

csv

export

table
edit page but keep its url
Asked by jonathanlermitage:

I would like to edit a Confluence page title, but I also want to keep its url: many people bookmarked pages and I don't want to break them.

Can I edit a page title but keep the previous url? (there's no special characters in title, so the page url looks like https://myConfluenceServer/display/foo/the+page+title)

Thx!


Answers:
author: Bill Bailey
body: In reality, even if they have bookmarked a page whose title has changed, Confluence will try to suggest where the page has moved to. It works pretty well in my experience. After the user has been redirected, they can update their bookmarks.

Bottom line, I wouldn't worry about it. Just change the title as you see fit

comments: author: jonathanlermitage
body: Perfect! This is good to know. Thank you!


author: Nic Brough -Adaptavist-
body: Not the "friendly name" - the friendly name of a page is always derived from the page's title. Change the title, change the url.

But Confluence pages do have a fixed id and the url that you get if you do include special characters in a title will work for it because it is based on the id, and if you look in the page properties, a short link that does not change.

comments: author: Thomas Bowskill
body: [@jonathanlermitage](/t5/user/viewprofilepage/user-id/4259128) you can also hit the ellipsis (...) and view the Page Information section to get a Tiny URL that is immutable (doesn't change when you change the page name) -- I use that when circulating pages to people in my business.


author: jonathanlermitage
body: Thx for your help.

At least, I can ask people to edit their bookmarks to use tiny urls, then I will rename pages. Thx!


author: Moses
body: Thanks [@Thomas Bowskill](/t5/user/viewprofilepage/user-id/1252132) . That is super helpful information. I find it very frustrating that as we try to reorganize a growing wiki page, the links keep breaking as headings get renamed etc. The tiny link solves all of that.

I wish they would make that a default option in the future.


author: Nic Brough -Adaptavist-
body: It is a default option already. The ID-based and the tiny URLs are always available.

But human-friendly URLs are, well, more human-friendly.

\> the links keep breaking as headings get renamed

Eh? No they don't. If you use proper internal links rather than URLs, they are rendered with the new names when you rename or move pages around.

It's only external systems linking into Confluence that might have a problem, and even when someone has an external link or bookmark, Confluence will redirect them to the new location of the page.


Tags: atl-gruland

confluence-server

server
Possibility to use relative links which would refer to new structure after copying?
Asked by Wilfried M?ller:

Hi,

I found the unfortunately not answered question "Confluence: Can you make links relative to the current space? (i.e. this.space vs the name)" which could be already in relation to my question:

Is there a possibility to use links in a relative meaning, that after copying a page incl. all sub-pages and their linkage among will refer after copying to the new instances?

Regards, W

Ref.: <https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Can-you-make-links-relative-to-the-current-space-i-e/qaq-p/83824#>. Any chance to get also a feedback to that question?


Answers:
author: Nic Brough -Adaptavist-
body: Leave out the space part of the internal link. Without a space to work with, Confluence has to assume you mean "this space".

For example, replace \[ABC: A page\] with \[A page\]


Tags: confluence-server

link

server
Confluence Won't Start After Server Restart
Asked by Chenyu Zhao:

WARNING \[Catalina-utility-2\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread \[http-nio-8090-exec-7\] (id=\[48\]) has been active for \[62,977\] milliseconds (since \[2/10/21 10:05 AM\]) to serve the same request for \[http://localhost:8090/\] and may be stuck (configured threshold for this StuckThreadDetectionValve is \[60\] seconds). There is/are \[7\] thread(s) in total that are monitored by this Valve and may be stuck.  
java.lang.Throwable


Answers:
author: Laurens Coppens
body: Chenyu,

I would advise you to contact atlassian support and send them the logs so they can help you.

Could be various reasons, a full reboot of the server could also help in case that there is some process hanging that locks up everything.

Regards,

Laurens


Tags: confluence-server

server
Inserting images from the web with the new editor
Asked by Rob Bell:

It appears that it's not possible to insert images from the web using the new editor:

<https://support.atlassian.com/confluence-cloud/docs/display-files-and-images/>

Is there a workaround to this or a feature planned?


Answers:
author: Jason Tolotta
body: Refer to the discussion on the Atlassian Community for a workaround:

### [Guide to Insert a Web Image Using the New Confluence Cloud Editor](https://community.atlassian.com/t5/Confluence-discussions/Guide-to-Insert-a-Web-Image-Using-the-New-Confluence-Cloud/td-p/1838346) {#toc-hId-1284965516}


Tags: cloud

confluence-cloud
Draw.io: unwanted line space in bullet list in server app
Asked by Jens Jakobi:

Hi,

I created a diagram with draw.io in Confluence Cloud and exported it to XML. Then I imported it into draw.io on our Confluence Server. The import worked fine, but now I have unwanted line spaces between the lines of different indentation in bullet point lists.

Here is an example in the draw.io cloud app:

![drawCloud.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/129732i65E505C8FEC37273/image-size/large?v=v2&px=999 "drawCloud.PNG")

And in the server app with the unwanted line space.

![drawServer.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/129733i62791CCA1FDE01D4/image-size/large?v=v2&px=999 "drawServer.PNG")

As you can see only the lines of different indentation have to much line space. Lines of the same indentation are shown as expected.

In both apps the text is written in Helvetica, 12pt, 120% line height, with 2pt global space, formatted as normal style.

How can I get rid of this additional space in the list? Is this something I can configure in my server app?

best regards  
Jens


Answers:
author: Marija Radovic
body: Hi,

Could you please submit all the details:

draw.io versions for Confluence Server and Cloud and draw.io SEN to:

<https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49>

and attach a diagram file in question so we can investigate this further.

Thanks,

Marija

comments: author: Jens Jakobi
body: Hi Marija,

I will create a support ticket right away.

best regards,  
Jens


Tags: confluence-app

confluence-cloud

confluence-server

draw.io

server
How to change email address in confluence back to one that was used before but was deleted
Asked by Anja C?sar:

Hi,

I'm org and site admin in our confluence system.

User 1 had an account with Email 1 that was deleted weeks ago.

He has another account now, with email 2.

He wants to change Email 2 on his new account back to the one he used on account 1, but although account 1 was deleted the email it was connected to is not accepted by the system.

Account 1 is nowhere to be found anymore, but still the system seems to think that email 1 is taken. The user tried several times already.

I looked everywhere but I'm totally at a loss here.

Help would be highly appreciated. Thanks.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Anja C?sar](/t5/user/viewprofilepage/user-id/4224362)The emails of users are connected to Atlassian Id's. Even if a user has lost access to your Confluence instance, the Atlassian Id still exists.

In order to solve your problem, your user could log into their first email Atlassian account and change the email 1 to something else.

Then they can log into Atlassian with their email 2, and set the email to email 1.

Good luck with the procedure.

comments: author: Anja C?sar
body: I have to admit, we were guided by a support team through all of it, but yes, it worked just fine! I learned a lot! Thank you.


Tags: cloud

confluence-administration

confluence-cloud

email