installation failed
Asked by fenhe_123:

Hello there,  
I am persuading the company to use Bamboo as our DevOps tool, so I want to build a service for demonstration, but I always fail to install it. Can you check the log for me to see what caused it.  

I am using windows server  
JAVA version 1.8  
MySql 5.7  
Thank you very much and look forward to your reply.

Log

\[XmlWebApplicationContext\] Exception encountered during context initialization - cancelling refresh attempt: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'reloadableBeanFactories' defined in class path resource \[applicationContextPlugin.xml\]: BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.transaction.config.internalTransactionAdvisor': Cannot resolve reference to bean 'org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0' while setting bean property 'transactionAttributeSource'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0': BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'customBuildCompleteActionAdvisor' defined in class path resource \[applicationContextManagers.xml\]: Cannot resolve reference to bean 'hibernateInterceptor' while setting bean property 'advice'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'hibernateInterceptor' defined in class path resource \[applicationContextPersistence.xml\]: Cannot resolve reference to bean 'sessionFactory' while setting bean property 'sessionFactory'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sessionFactory' defined in class path resource \[applicationContextPersistence.xml\]: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: javax/xml/bind/JAXBException  
2020-11-15 11:04:18,291 ERROR \[performSetupDatabaseConnectionBackgroundThread\] \[ContextLoader\] Context initialization failed  
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'reloadableBeanFactories' defined in class path resource \[applicationContextPlugin.xml\]: BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.transaction.config.internalTransactionAdvisor': Cannot resolve reference to bean 'org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0' while setting bean property 'transactionAttributeSource'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.transaction.annotation.AnnotationTransactionAttributeSource#0': BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'customBuildCompleteActionAdvisor' defined in class path resource \[applicationContextManagers.xml\]: Cannot resolve reference to bean 'hibernateInterceptor' while setting bean property 'advice'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'hibernateInterceptor' defined in class path resource \[applicationContextPersistence.xml\]: Cannot resolve reference to bean 'sessionFactory' while setting bean property 'sessionFactory'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'sessionFactory' defined in class path resource \[applicationContextPersistence.xml\]: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: javax/xml/bind/JAXBException  
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:490)


Answers:
author: Daniel Ebers
body: Hi fenhe_123,

from the logs I could not recognize a special fault but this does not mean much - it might just imply the root cause was not within the log snippet you sent.

Can you confirm you followed the steps outlined here?  
<https://confluence.atlassian.com/bamboo/installing-bamboo-on-windows-289276813.html>

The error message was seen in the past by the use of unsupported platforms but as you state you are only using supported components (like Java 1.8) it should not apply.

To double check you could still check if there is some newer Java version around which is taken by default (f.e. Java 11) and now blocking installation. If so, adjusting JAVA_HOME to the directory holding Java 1.8 should suffice.

Please also check for more errors in log file that you might not have captured during first post - then the Community members are more likely able to help.

Cheers,  
Daniel