youngmon/atlassian-qna huggingface dataset:
ATlassian source Tree issue
Asked by Test_Sourcetree:

We have package request 'Atlassian SourceTree 3.1.3'.

Installation of the source requires one time Registration to 'Bitbucket cloud' account:-

We can create free account with selecting 'BitBucket' option.

After login with 'Bitbucket cloud account,' If we click 'Next' button, following grant access message appears:-

Previous application 'Atlassian SourceTree' has option to skip the 'Atlassian account' creation during install. Current version application do not have the option, to skip account login during install.

Can you please suggest if we should provide access to 'Sourcetree for Windows'.

or can you send installation instruction for package source tree.?

Regards,

Arpit Jain

(SAM team)


Answers:
author: Stephen Sifers
body: Hello Arpit,

Thanks for reaching out to the Community for your request to get Sourcetree installed and running on your Windows machine. Within the newer version of Sourcetree you are required to have an Atlassian account to use the product, once the initial login has been done you can connect Sourcetree to any product which is compatible. Further information on this may be found at [Install Sourcetree.](https://confluence.atlassian.com/get-started-with-sourcetree/install-sourcetree-847359094.html)

Additional information from this article:
> You need an Atlassian account to use Sourcetree. When you get to this screen, cick either **Use an existing account** or **Go to My Atlassian** and follow the prompts to [create a new account](https://id.atlassian.com/signup?application=mac&continue=https%3A%2F%2Fmy.atlassian.com%2Fproducts%2Findex). Once you've got an account, you'll be able to log in with **Use an existing account**.

The prompt you're getting to confirm access allows Sourcetree to connect to and use your Bitbucket site. Not granting access would present Sourcetree from being able to perform any git requests against Bitbucket.

If you're having issues getting Sourcetree working with Bitbucket after you grant access please reach back out and let us know.

Regards,  
Stephen Sifers
Create and set an SSH key
Asked by Ivan_Logre:

Hello,

This question may seem naive, but I lost more than an hour on that, there is something I don't get I guess.

I'm trying to set a new SSH key on my desktop SourceTree AND on my Bitbucket account.

If I use Putty (SourceTree \> Tools \> Create or import...) to create a new ssh key, it's recognized by Pageant but it's not possible to add it on bitbucket.org (error : "That SSH key is invalid." while putty and pageant sais it's not...)

If I use `ssh-keygen -t rsa -b 4096 -C "`*my_email@example.com"* to generate a public and private key, it's recognized on bitbucket.org BUT it can be imported on Pageant so is not used by SourceTree.

My need is quite simple, I had no problem on Mac OS X, but this is a new windows 10 and nothing works like it's supposed to.

Can you see something I'm doing wrong ?

Why does Putty/Pageant does not excpect the same things than Bitbucket/github SSK key validation tool ?

Thanks !


Answers:
author: Ivan_Logre
body: After several tests, I found two things :

1) It works with the ECDSA format (one should generate a key with this format using Putty)

2) when importing your public key on bitbucket.org, DO NOT paste the content of the public key file (what you see by opening it with your favorite text editor), as the example A below. Instead, use Putty to load you key and copy-paste the format B below.

**Format A (our public key file, which is not accepted by bitbucket)**

---- BEGIN SSH2 PUBLIC KEY ----  
Comment: "ecdsa-key-20200130"  
AAAAE2VjZHNhLXNoYTItbmlzdHAyNTYAAAAIbmlzdHAyNTYAAABBBPzjhomgFGLy  
6MiY9QHoMUhMmGNLhCvUmfGFXf3lZr0IiDWWSpDznU91U51H1ZfSvse+0E7MjEZz  
Mp1dmaSbMj8=  
---- END SSH2 PUBLIC KEY ----  

**Format B (visible in Putty when you load the .ppk file)**

ecdsa-sha2-nistp256 AAAAE2VjZHNhLXNoYTItbmlzdHAyNTYAAAAIbmlzdHAyNTYAAABBBPzjhomgFGLy6MiY9QHoMUhMmGNLhCvUmfGFXf3lZr0IiDWWSpDznU91U51H1ZfSvse+0E7MjEZzMp1dmaSbMj8= ecdsa-key-20200130


author: Ganesh Babu
body: Hi [@Ivan_Logre](/t5/user/viewprofilepage/user-id/3732846)

It may be because of the file format. Putty will generate a file in .ppk format,

where as the ssh key will have id_rsa (which is a private key) and id_rsa.pub (which is a public key)

comments: author: Ivan_Logre
body: Hi, thanks for your answer.

Putty allows you to save the public key and the private key appart too, but you are right the private part is formatted as a .ppk.

My question is : SourceTrre and Bitbucket are supposed to be totally integrated, working great together. Why is sourcetree based on putty \& pageant --\> pushing .ppk keys which ++are not valid++ on bitbucket.org ?

I found a partial answer, I'll post it ;)


Tags: ssh
Localhost refused to connect while authorizing sourcetree
Asked by luketo:

I can't finish installing Sourcetree.

One of the error messages when trying to connect it to Bitbucket account in previous Sourcetree versions is this:

Unable to get secret  
Unable to get user secret  
Unable to receive callback from OAuth service provider  
Operation is not supported on thisplatfrom  
Please try restarting Sourcetree

On the latest version it just says:

Localhost31046 refused to connect when confirming access to my bitbucket account.

I am using Windows 10, my browser is Google Chrome, also tried it on Microsoft Edge.

Nothing seemed to work

Tried also various versions of Sourcetree.

Any solution for this?


Answers:
author: wsliou
body: I have the same issue

But my platform is windows 7 and google chrome

sourcetree version is 3.3.8

comments: author: wsliou
body: After i change version to 3.2.6

Installation successfully and no issue happened


Tags: bitbucket

localhost
All of a sudden cannot push to GitHub repository
Asked by fjhickernell:

Please help. I have fiddled with this for an hour with no success. I can push changes from SourceTree to GitHub with Basic authentication, but not with OAuth + HTTPS. OAuth + HTTPS worked before. Since GitHub says they will phase out Basic, I need a solution. Any thoughts? I am using Mac OSX 10.15.2 and SourceTree 4.0.1. Thanks.


Answers:
author: fjhickernell
body: After digging further, I think that I need to have GitHub authorize SourceTree. Another organization that I am owner of, has restrictions. However, I have not found the way to get SourceTree to ask GitHub for permissions so that I can approve. Any thoughts?
GitLab EE Account Creation Fails using PAT, with "Authentication failed" Error on SourceTree 3.3.7
Asked by Bitaccount:

I have SourceTree 3.3.7 on Windows. I tried to add a GitLab EE account after setting up a PAT with api and read_user scopes. I enter the https URL (with and without trailing '/' as suggested by a user). I click "Refresh Personal Access Token" and enter the username and PAT. I have also tried entering the PAT name and PAT, as suggested by a user. I also tried both the embedded git and system git, as suggested by another user. In all of these instances, I get an "Authentication failed" error that will not allow me to proceed.

I am able to access my remote repositories on GitLab EE and push to them using my username and PAT with command line git.

I can also clone a repository and use it through SourceTree without setting up an account, just setting the username and password when prompted as my username and PAT in GitLab. I'm not sure why the account creation doesn't work if I can setup a repository and use it with the same credentials.


Answers:
author: ucodrepo
body: Same issue with SourceTree v3.3.8.3848. Tried with username and PAT, token name and PAT, created a token with the same account name, tried with and without trailing '/', tried new fresh installation, new ssh key pair but I always get "Authentication failed"


Tags: gitlab
our site has reached its monthly limit - automation usage will reset at the start of the next month
Asked by Samrat Ghosh:

What is this? we spent so much hard work on setting up automation now we have to deal with this! please remove this restriction, or else we will stop using Jira altogether.


Answers:
author: Amelie Winkler _Appfire_
body: Hi [@Samrat Ghosh](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3817336), as [@Victor Law](/t5/user/viewprofilepage/user-id/391946) mentioned, this is due to the automation limits introduced by Atlassian last year. [Here](https://www.atlassian.com/blog/announcements/cloud-automation-packaging-update) is their full announcement if you want to read more about it.

You might also find [this blog post](https://appfire.com/resources/blog/jira-automation-limits-and-how-to-get-around-them)useful, which highlights the steps you can take to optimize your existing setup or circumvent limits with third-party apps that offer unlimited automations.


author: Victor Law
body: Hi [@Samrat Ghosh](/t5/user/viewprofilepage/user-id/3817336)

Atlassian has the automation limit published for all the Cloud environment packages as below:

![Screenshot 2024-04-25 at 11.29.18?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/320457i69CECB326BCA8B77/image-size/large?v=v2&px=999 "Screenshot 2024-04-25 at 11.29.18?AM.png")

<https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/>

In this case, you will need to upgrade to a higher user tier/package and optimize the automation rules.


Tags: cloud

confluence-cloud
Equipo de Trabajo Detecta Problemas de Visualizaci?n de Im?genes en Mis P?ginas
Asked by iFactum Cibersecurity and Compliance:

?nicamente mi equipo de trabajo, compuesto por personas con acceso autorizado para visualizar mi contenido, ha notado que algunas im?genes aparecen como rotas dentro de una p?gina de mi propiedad. Es importante destacar que, como propietario de la p?gina, yo visualizo las im?genes en perfecto estado. ?Qu? podr?a estar causando este problema?


Answers:
author: Brant Schroeder
body: [@iFactum Cibersecurity and Compliance](/t5/user/viewprofilepage/user-id/5483757) welcome to the Atlassian community

If the images are not stored on the page and are coming from another page then it could be a permissions issue. You can have them inspect the page and see if they are getting an error. I have also seen on data center / server individuals linking images from their computer that are not actually uploaded to the page. You can also see this when you inspect the page. Most likely it is the first issue.
Create Jira action on a confluence whiteboard not displaying Jira sprint field
Asked by Mark_Bronzynski1:

I'm creating a whiteboard for story mapping and using the section tool to create a drop zones for stories. When I create the action on a the story issue type, the Sprint field is not available. I have set this up on other confluence pages for teams and didn't have this issue. Can someone point me to the configuration on this page or on the Jira Project that is missing that is causing the sprint field not to be in the field listing?


Answers:
author: Mark_Bronzynski1
body: Found the issue. The screen type is set to kanban view not scrum when the team created the project in Jira.


Tags: cloud

confluence-cloud

jira-cloud
exporting a confluence page to pdf - problem with the width
Asked by Rezvan Ahvazian:

hello everyone

can someone help me with exporting a confluence page to pdf? when I do it, the last two columns of my jira legacy search results don't show in the pdf. this happens for some pages, and not all, even though they all have the same columns. can I do anything about this?


Answers:
author: Aron Gombas _Midori_
body: You could try [customizing the page size, margins and even the orientation](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/) to see if that works better in the problematic spaces.


Tags: cloud

confluence-cloud
Importing Jira records in Whiteboard
Asked by Maria Del Rosario Gonzalez:

I have noticed the import from Jira functionality in Whiteboard is a bit limited. For example, if I want to import more than 10 records returned from a filter search, I need to go to each page to select the records displayed and then repeat on the next page.

Also, it appears that filters using ScriptRunner are not recognized.

Is there consideration in the product roadmap to correcting these limitations?


Answers:
author: Emily Ditchfield
body: Hi Maria,

Thanks for your feedback on the Jira Issue Importer for Whiteboards. We're not currently looking at adding these capabilities but we are always looking to iterate and improve. I'd recommend creating a [JAC](https://community.atlassian.com/t5/Jira-Software-articles/What-is-JAC-and-how-to-use-it/ba-p/1763554) ticket so that you can stay up to date on the prioritisation of these improvements. This way we can also track the appetite of of our Whiteboard users for these suggestions too!

comments: author: Maria Del Rosario Gonzalez
body: Thank you! I see a great potential for this product so looking forward to iterative improvements from you and your team.


author: Lucy Dilts
body: [@Emily Ditchfield](/t5/user/viewprofilepage/user-id/4257900) The information you provided is incorrect.

There isn't a limit on the number of Jira issues that can be imported. When selecting the issues you wish to import from our Jira import modal, simply navigate to the next page/list of issues and continue selecting issues to import


author: David Tieman
body: So, the request is to update the JIRA Import process to a "Select All" vs. the current box that selects only the 10 issues per page requiring to select each page of issues in the Import list.


author: Barbara Szczesniak
body: [@Maria Del Rosario Gonzalez](/t5/user/viewprofilepage/user-id/5002206) See the response to a similar question posted today: <https://community.atlassian.com/t5/Confluence-Whiteboards/Why-is-there-a-limit-on-the-of-JIRA-issues-I-can-import-into/qaq-p/2682199>


Tags: cloud

confluence-cloud
Confluence rule builder - how to automate updating page status when pages move folders?
Asked by Vasiliou, George:

I have the page status at the top in an In Progress folder. I want the page status to auto-update to Pending Approval when they move it to the Pending Approval folder. And update again if the user moves the page to the Completed folder so as users move the pages to the different folders, the status updates as well.


Answers:
author: Aron Gombas _Midori_
body: I am not sure if you can intercept the page moves with the built-in Confluence automation capabilities...

But, you can easily solve this and similar workflow-related use cases with the content status feature provided by [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview) app! (See a [short tutorial](https://www.midori-global.com/blog/2023/04/28/confluence-page-status?utm_campaign=gh&utm_medium=carchc-listing&utm_source=amkt) here.)

![20230428-confluence-cloud-content-statuses.png](https://community.atlassian.com/t5/image/serverpage/image-id/320638iD44DC8D971897E4B/image-size/large?v=v2&px=999 "20230428-confluence-cloud-content-statuses.png")

How?

1. Define a new [custom status](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/content-status-schemes?utm_source=midori-blog&utm_medium=confluence-page-status&utm_campaign=content-marketing) "In progress".
2. Configure this as its direct CQL: **label = in-progress"**. (It will change every page to the "In progress" status if it is labelled with the label "in-progress". Which means that you can even have multiple folders!)
3. And, configure this as the inherited CQL of the status: **label = "in-progress"**. (Yes, that's right, it is the same CQL! The difference is that it is applied to the ancestor pages. Consequently, if any ancestor is labelled with "in-progress", then this page will be changed to "In-progress".)
4. Add this to a content status scheme and apply that you any space.

It is really that easy! You have a tree of pages with automatically maintained statuses.

Note that if you don't want to use labels, then you can even use the CQL **id = 123** (where 123 is the identifier of the "In progress" folder's root page). It also guarantees that you will have exactly one folder, because the ID is unique.

Then, repeat the same for another custom status "Completed"!

Finally enjoy the [dashboards](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/content-status-overview), build report pages using the [macros](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/macros), send [custom notifications](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes) and the so many features of the app that will create for you!

*(Discl. it is a paid and supported app developed by our team. Free for 10 users!)*


Tags: automation

cloud

confluence-cloud

statuspage
Creating a Specific Form in Confluence
Asked by Washington_ Kail:

Good Afternoon,

As a company we have moved over to using Confluence for alot of our documentation and future daily touch point meetings. I have been tasked with creating a new daily form we can utilize where we can discuss topics each day. Below is a screenshot of what we are using now but will not be renewing the service. We can add a line item for each topic and assign or tag it to a person. When we have completed the task we click the check box on the left and it moves it down below to the completed tasks section which is usually minimized but it makes it easy to pull up the past issues that way. Is there a form or template that allows for something of this nature? Thanks.

![test.png](https://community.atlassian.com/t5/image/serverpage/image-id/320412iF05AEC961BC7D5B8/image-size/large?v=v2&px=999 "test.png")


Answers:
author: Laurie Sciutti
body: hello [@Washington_ Kail](/t5/user/viewprofilepage/user-id/5483636) and welcome to the Community! Have you looked at the existing Cloud templates? [The Meeting Notes template](https://www.atlassian.com/software/confluence/templates/meeting-notes) or the [Weekly Meeting Notes template](https://www.atlassian.com/software/confluence/templates/weekly-meeting-notes) sound like good places to start for what you need.


Tags: cloud

confluence-cloud
Why are user profiles widgets on pages not being included in search?
Asked by Marc Downer:

Why are user profiles widgets on pages not being included in search?

To recreate the issue: create a page with a user profile populated by a user. Search for the user's name (maybe first name, only last name) and note that the page never shows up in the search results.


Answers:
author: Barbara Szczesniak
body: [@Marc Downer](/t5/user/viewprofilepage/user-id/5386800) Welcome to the Atlassian Community!

Looking to clarify your question. Are you saying that:

1. On page A, you added a [User Profile macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-user-profile-macro/) for user *John Doe*.
2. When you search for *John Doe* in Confluence, page A is not included in the results?

comments: author: Marc Downer
body: Yes, that is correct.


author: Barbara Szczesniak
body: [@Marc Downer](/t5/user/viewprofilepage/user-id/5386800) Are you using the Quick Search or the Advanced Search?

According to this page of the documentation (<https://support.atlassian.com/confluence-cloud/docs/search-for-pages-and-posts/>):

* With a **Quick Search**, you

> Enter the name of a page, blog post, whiteboard, person, file/attachment, or space, and choose from the list of options displayed. Items are ordered with the most recently updated first. When selecting a person, you can view their profile.

This search looks for the term in the page title, rather than in the content of the page.

* With the **Advanced Search** , you can set the **Type** filter to ++All content++ or ++Pages++ to search within the content of the page.

If you have already tried the Advanced Search and it doesn't give the expected result, there may be something to do with it being in a macro, rather than content typed on the page.

The page I linked to above does not mention this specifically, but, if this is the case, I would expect that searching for text that is included in an excerpt would only find the page where the Excerpt macro is defined and not the page where the Excerpt Include macro is used.


author: Marc Downer
body: I'm not using an excerpt macro. I do get why that would only find the original content page.

However, I would think a user profile macro would be searchable content and bring back pages where user profiles are listed on those pages. Otherwise, why should we use them?


Tags: cloud

confluence-cloud
Table Filter and Charts for Confluence App - Performance Issue
Asked by Kalyana CH:

Hi Team,

Few of my users are complaining that they are not able to save the attachments in the table sheet ( Table Filter and Charts for Confluence Application).  
some times App is taking more than 45 minutes to get save or it is not at all responding for the action.

Need help to resolve this issue.


Answers:
author: Stiltsoft support
body: Hi [@Kalyana CH](/t5/user/viewprofilepage/user-id/5333787) ,

At first please check what version of the app you are currently using. The up-to-date one is 11.2.0, if yours is an older then update.

If the problems persist, please refer to [our support portal](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) with such kinds of issues.

When the issue occurs, ask your colleagues to record a [HAR file and browser console log](https://help.deakin.edu.au/ithelp?id=it_kb_article&sysparm_article=KB1000083#:~:text=Typically%20pressing%20F12%20will%20bring,refer%20to%20the%20tabs%20below.) while trying to save the file. Then you'll attach these files to the ticket and our developers will be able to locate the problem.


Tags: confluence-server

filter

server

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet

unknown-hosting-type
Path for Confluence training
Asked by Mike lucker:

Hi. I've used confluence/Jira for years. Our team currently has a lot of documentation within Jira. My role is switching to documenter. I will document policy/procedures for a couple of teams. I want to become better and configuring documentation pages and better at organizing pages in our growing library. I'd like to purchase credits for a path but I do not know what courses I should take. There are a lot of free courses which I will take, but how do I get a quote for additional paid courses? Management is looking for training costs right now. Any help would be appreciated. Mike


Answers:
author: Shawn Doyle - ReleaseTEAM
body: If you haven't already, start here: <https://university.atlassian.com/student/catalog>

As far as a quote for paid Atlassian University classes, most of the paid classes are on hold while they rework the university. Atlassian Partners may have additional training that you can purchase, you would need to search and reach out to them.


author: Daniel_Domene_Kolekti
body: Hi [@Mike lucker](/t5/user/viewprofilepage/user-id/5483611) , I agree with what Shawn shared, that's a great start!  

I'm not sure if you will be attending Team 24, but I will be there, and I have a talk about a fresh approach to organising and structuring content using decision trees that might be of interest. If you're not attending, feel free to reach out, I'll be happy to look at your use case and explore if a solution like [Guided Pathways for Confluence](https://marketplace.atlassian.com/apps/1232574/guided-pathways-for-confluence-decision-tree-driven-content?utm_medium=referral&utm_source=atlassian-community&utm_campaign=kolekti_gp4c_cld_Path_for_Confluence_training) could be helpful?  

Cheers,

Dan


Tags: confluence-data-center

data-center