youngmon/atlassian-qna huggingface dataset:
Is there a way to customize email notifications for open items?
Asked by erinbibly:

We are using confluence as an incident report and when logged there is an email that goes out but we would like a notification to go out periodically to let the person that logged know the incident it is still open and unresolved. Or if it has been resolved to close it. Once the status is closed. No email notifications are needed. I hope this is a possibility.


Answers:
author: Davin Studer
body: There are a few apps in the marketplace that can do what you are looking for. The ones that come to mind are ...

* [Task Reminder for Confluence](https://marketplace.atlassian.com/apps/1214272/task-reminder-for-confluence?hosting=server&tab=overview)
* [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview)
* [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=server&tab=overview)


Tags: confluence-server

server
Integrate JIRA reports into Confluence - any concerns about information security?
Asked by Sarah Chapman:

Hello,

I am a Jira/Confluence beginner so any help would be appreciated. I am investigating using Jira reports and displaying in Confluence to help with how we manage project workloads.

I have found the following guide with instructions on how to do this:

[https://confluence.atlassian.com/confkb/how-to-bring-jira-and-jira-agile-reports-into-confluence-779163801.html](https://confluence.atlassian.com/confkb/how-to-bring-jira-and-jira-agile-reports-into-confluence-779163801.html?)

Are there any concerns in terms of information security as the guide says you have to publish the report to get a URL link?

Thanks for your help,

Sarah


Answers:
author: Zak Laughton
body: Hi Sarah!

The link in the post led to an error, but it looks like this is the page you were linking to: <https://confluence.atlassian.com/confkb/how-to-bring-jira-and-jira-agile-reports-into-confluence-779163801.html>.

I have a bit more experience with server products, but typically content from Jira gadgets is still permission-protected by the Jira permissions. If a Confluence user doesn't have permission to see a report in Jira, they also shouldn't be able to see that information through a chart connected through a Jira gadget.

That said, you can run a test report/gadget in Jira to pull into Confluence and verify that users who don't have permission in Jira also cannot view it in Confluence.

comments: author: Sarah Chapman
body: Hi Zak,

So essentially the URL link to the report, will not work unless you have permission to Jira project. I will deploy some tests and go from there.

Thanks for your help.

Sarah


Tags: cloud

confluence-cloud

jira

report
what type of support is given to someone who is completely green when it comes to technology?
Asked by Maria Calamanan:

I am a 38 year old mother to a boy who knows more than me when it comes to coding and technology. I would like to reach out and ask as to what type of support am I able to obtain from the developer community if I have ideas that can only be implement to the help of innovative and technologically savvy people?


Answers:
author: Zak Laughton
body: Hi Maria!

If you have any specific questions, there are many people in Atlassian Community who have experience customizing Confluence and are great at providing helpful technical advice.

If you'd like to hire a service, you may be interesting in connecting with an [Atlassian Partner](https://www.atlassian.com/partners). These are third-party developers recommended by Atlassian to provide solutions in Atlassian products.

Let us know if you have any questions about this.

Thanks!  
Zak


author: Jessica
body: Hi [@Maria Calamanan](/t5/user/viewprofilepage/user-id/3713231) !

In addition to the Atlassian Community or connecting with an [Atlassian Partner](https://www.atlassian.com/partners?_ga=2.197587559.931426031.1580315337-1229060398.1569954191) as [@Zak Laughton](/t5/user/viewprofilepage/user-id/311502) mentioned, [Atlassian University](https://training.atlassian.com/free-training-catalog?_ga=2.231274071.931426031.1580315337-1229060398.1569954191) has several free training resources. It's a great catalog!


Tags: new-to-confluence
PDF export page language problem
Asked by Jakub Hrdli?ka:

Hi all,

please I exported PDF of one page in my space, but in exported file is the problem with diacritics (hope you understand, so problem that special letter for my country, czech republic, transform to another or skip) .. Please can anyone help.

thank you so much


Answers:
author: Shannon S
body: Hello Jakub,

Happy to help you with this! I think you are referring to the font that Confluence uses for the PDF export. The default font can't support all other languages, so you might need to upload a Czech-friendly font.

Have a look here for information on that:

* [Create a PDF in Another Language](https://confluence.atlassian.com/doc/create-a-pdf-in-another-language-175473.html)

Can you take a look at that and see if that helps you?

Regards,

Shannon
Create Pages without adding to the navigation
Asked by ahmet.dingil:

Hi folks,

i?d like to add a bunch of pages but without create a navigation link in the left sidebar where the site structure is shown.

Did anynone know a psibble way to do this?

Thanks for support...


Answers:
author: Max Foerster - K15t
body: Hi [@ahmet.dingil](/t5/user/viewprofilepage/user-id/3675032)

what is your goal? Because there's only one way to hide pages from plain side without using restrictions. Create a page and move it to the "root" of the space in the Content tools. This means it is not underneath the space homepage but next to it so it has no parent page. This pages are called "orphaned pages". It won't be displayed in the page tree unless you are on that specific page, read about it [here.](https://confluence.atlassian.com/confkb/how-to-hide-pages-from-showing-on-the-left-panel-navigation-tree-in-confluence-420184433.html)

Best, Max


author: Nic Brough -Adaptavist-
body: No, the side navigation is there to expose pages.

If you restrict a page though, it will not appear in the tree for people who can't see it.


author: Jonathan Smith
body: [@ahmet.dingil](/t5/user/viewprofilepage/user-id/3675032)

You have options, but all options will require extra steps.

* Restricting the pages per [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) is the simplest option. You will need restriction access in the space.
* [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014) 's option of taking the pages to root by reordering pages is a work around which requires space admin permissions.
* To throw my chip into the bowl, you can also create these pages in your personal space, and then move them to the target space when ready.

Cheers!


author: ahmet.dingil
body: For you information:

The solution with orphaned pages are pretty, but it was for my goal important to combined with the navigation display option. I set the display option to "child pages" and i set a other hompage for my area. Now it?s shown well.

Thanks a lot for your support.

Best regards


author: ahmet.dingil
body: * Restricting is not a option, because a lot of people must work with the pages.
* Orphaned pages are an interesting option, i will test with them. Thanks for this tip at this point.

**My goal**

I?d like to create project template pages, but we have a lot of projects, so the displayed navigation are not useful. its to overloaded. I search a smarter way, to display all the projects.

Actualy is the navigation like this:

* Projects
  * Lorem ipsum dolor sit amet consetetur sadipscing elitr
  * Lorem ipsum dolor sit amet consetetur sadipscing elitr
  * Lorem ipsum
  * Lorem ipsum dolor sit amet
  * etc.

The sidebar navigation is not created ore better it is not useful with long page names. The users are not able to use short page names. Some other colleagues use numbers, but this is from my point not useful too. Nobody understand the project goals ore the project describtion with numbers.

Maybe there is a way to short always the page names?

Thanks for you support!


Tags: confluence-server

server
Quick search/indexes
Asked by Viacheslav:

Hello Team!

Help me fix the problem.

I have already read many posts on the forum, but I did not find anyone who could solve a similar problem, although there are many such requests. (e.g. <https://jira.atlassian.com/browse/CONFSERVER-33161>)

We keep some documentation on the confluence pages

(files Excel and Word). When i do a quick search of pages, these files also appear in the search results, which is very inconvenient.

Is it possible to exclude them from the quick search?

I tried all described app, but did not find anything suitable.


Answers:
author: Alexander Bondarev
body: Also we tryied[Brikit Target Search.](https://marketplace.atlassian.com/apps/1213931/brikit-targeted-search-for-confluence?hosting=server&tab=overview)

Nice app too, try both on trials.


author: Alexander Bondarev
body: Hello, [@Viacheslav](/t5/user/viewprofilepage/user-id/2545104) !

Try[Instant Search plugin.](https://marketplace.atlassian.com/apps/16936/instant-search?hosting=server&tab=overview)

There are a lot of search customizations.


Tags: confluence-server

server
After Migration from 5.7 to 7.2 problems with special chars in page titles
Asked by Joerg Steinbach:

Hi,

with new pages (created in 7.2) no troubles with special chars in page titles.

Old pages (existed before migration) with e. g. '\[', '\]' in page titels are shown in menues and search, index but cannot be opened. Renaming of pages via database didn't work.

<https://confluence.atlassian.com/confkb/unable-to-view-page-due-to-invalid-page-title-261752448.html>

New titles are shown in menues and search index, but still are not accessible.

Adding special chars to old page (existed before migration) titles results in an http Error 400 - bad request (java.lang.IllegalArgumentExcepton: Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986). Afterwards the page is shown in menues and search index, but is not accessible anymore.

Thanks for your help!  
J?rg.


Answers:
author: Joerg Steinbach
body: Dropping nginx as reverse proxy solved the problem.


Tags: confluence-server
Get list of all groups for Confluence
Asked by Darshika:

Hi,

I am trying to create a developer app for Confluence cloud. I am getting the error '**Unauthorized**' when I try to call the get groups api. Heres the list of steps I followed -

1) Create an app on developer.atlassian.com. Configure OAuth3.0 and configure confluence for it. Add ALL confluence scopes.

2) Get the authorization code while being logged in to an org admin account (for a new test site I created on a free plan) and the access token

3) Use the access token to get the site id (<https://api.atlassian.com/oauth/token/accessible-resources>)

4) Call the API to get groups - [https://api.atlassian.com/ex/confluence/\<cloud-id\>/wiki/rest/api/group]()

I am able to list the spaces this way, but not the groups. Can someone please help?


Answers:
author: Darshika
body: Is there any step I am missing here?

1) Assign some extra permissions to the app above?

2) Publish the app on Developer Service Desk?

3) Create a Connect app instead?


Tags: app

confluence-cloud

group
Is it possible to filter users on page analytics?
Asked by James Turley:

My team is responsible for updating and general maintenance of a documentation archive that we're hosting on Confluence. We want to use the analytics features in the premium package to get some metrics on how we're doing. However, we can't see any obvious way to exclude our own accounts from the view totals. At the moment, for example, one member of our team has more page views than everyone else at the company put together.

While we expect this to even out somewhat when we're not working on it as actively as we are at present, in practice it will be difficult to get useful insights without the ability to split things by cohorts of one sort or another. So is this possible, and if not, could it be added in future?


Answers:
author: Candace Chi-Tsunozaki
body: +1. Thank you


author: jeff.cross
body: +1. We need this for the same reasons.

Even if we could export a CSV file of raw user-page data we could filter out users in Excel but I can only find aggregate data for users and aggregate data for pages.


author: vinay
body: +1. We've wanted this on our team too!


Tags: analytics

cloud

confluence-cloud

insight
How can I access Communardo UserProfileField data directly in database?
Asked by Christof Hurst _kreuzwerker_:

I can't find the stored values, can anyone provide some information or small SQL snippet please?

Thanks in advance.

Christof


Answers:
author: Zak Laughton
body: Hi Christof!

I don't know exactly where Communardo stores this data. But in case it helps, third party plugins often hold their data in "Active Objects" tables, which have table names that start with "AO_". You can also reach out to Communardo support, and they may be able to provide more info.

I hope this helps!  
-- Zak

comments: author: Christof Hurst _kreuzwerker_
body: Hi Zak,

thanks for your answer. After long searches the dbView app helped me by displaying all tables. So I found the correct AO tables. I had (wrongly) in my mind that the values are stored in OS_PROPERTYENTRIES but this was the other user profiels app.

The tables are AO_EF453E_...

Best regards

Christof


Tags: communardo

confluence-server

database

field

profile

server

sql

user
How do you add a file to an info panel?
Asked by Rupert Hawkes:

With the new blank page and the new info panel, you can no longer insert a file into the panel!

Can this be fixed please!?


Answers:
author: Ang?lica Luz
body: Hello Rupert,

Thank you for reaching out to Atlassian Community!

The new editor has many different macros and the info panel doesn't have the same options as the old one, so currently, it doesn't support images.

There is a feature request suggesting the implementation of this ability:

* [\[New editor\] Add ability to add image to Info Panel macro](https://jira.atlassian.com/browse/CONFCLOUD-68947)

Please, click on vote and watch to receive updates about the feature.

Regards,  
Ang?lica

comments: author: Hauke H?rhold
body: How can you design a panel where you can't put images in, in a Wiki?  
It's all about placing images and text.

Please fix this!


Tags: cloud

confluence-cloud
Wiki page Format - Windowed browser versus full screen
Asked by Murtaza Harianawala:

Hello all -

I have a vey basic Wiki page setup for my team. 6 icons on the main page which link to what each icon states example "the team", "what we do" "our motto" etc. one issue I see is that the page has 6 icons on it 2 rows 3 columns - however when the page is windowed, the icons move about randomly depending on what the windowed size is. my question was - is it possible to leave the page to be 2x3 while windowed as well - scrolling the page would be ok.

My apologies for missing anything - I do not have a technology/coding background.


Answers:
author: Nicolai Sibler
body: Hello [@Murtaza Harianawala](/t5/user/viewprofilepage/user-id/3713789)

you can set the number of columns with the [Gallery Macro](https://confluence.atlassian.com/doc/gallery-macro-139434.html).

BR,

Nicolai


Tags: new-to-confluence
How to show current login user name in the top menu?
Asked by skh397:

In current Confluence, it's just show the avatar in top menu without current login user name. May I know how to show current login user name in the top menu?


Answers:
author: Dominic Lagger
body: Hi [@skh397](/t5/user/viewprofilepage/user-id/3700327)

I don't think this is possible out of the box. You might code some Javascript, which replaces the avatar with the name on every page. But I don't know, whether this will work or not...

Regards, Dominic


Tags: confluence-server

server
Synchronization with Jira
Asked by Ucell IT:

After connecting Confluence to Jira, will there be synchronized all accounts? And after that need i synchronization with LDAP?


Answers:
author: Zak Laughton
body: Hi Ucell!

There are a few ways to connect Confluence to Jira and LDAP, and how you do it depends on your needs. It also depends on whether you're working with cloud or server products. Here are a few articles that might provide some context:

* [Connecting to Crowd or Jira for User Management (Server)](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html)
* [Connecting to an LDAP Directory (Server)](https://confluence.atlassian.com/doc/connecting-to-an-ldap-directory-229838241.html)

comments: author: Ucell IT
body: Hi all...

Thanks for help, I think I'll figure it out.  
PS. The second link does not work.


author: Zak Laughton
body: Whoops, sorry about that! I've updated the link with the proper URL.
issue with proxy to connect to atlassian-marketplace
Asked by Ucell IT:

Hi all... Where can i configure proxy on linux for working atlassian-marketplace via proxy.


Answers:
author: Dario B
body: Hi [@Ucell IT](/t5/user/viewprofilepage/user-id/3688376)

Welcome to the Atlassian Community!

I understand you are asking how to configure a proxy on Linux, but it is not clear what you are trying to do and I am not sure I understand the atlassian-marketplace part.

Could you kindly provide more details on what you are trying you achieve?

Cheers,  
Dario

comments: author: Ucell IT
body: Hi Atlassian team

Dear Dario,

Let's first i have try to describe the situation.

After the transition to the atlassian-marketplace manage-apps section to add another app, there is a severe hovering and an attempt to download content begins. This continues for several minutes. After an unsuccessful attempt, it let go, but when you select another section in the atlassian-marketplace, everything starts over again.  
I have Internet access configured through a proxy. Here is the question, maybe here I need to configure Internet access through a proxy for atlassian-marketplace? If so, can you tell me how to do this?


author: Dario B
body: Hi [@Ucell IT](/t5/user/viewprofilepage/user-id/3688376) ,

I am still not sure I have a correct understanding of what you are trying to do.

Are you trying to add a new app to the marketplace (as explained in [Creating a Marketplace listing - Submit your app for approval](https://developer.atlassian.com/platform/marketplace/creating-a-marketplace-listing/)) or to install a new app into your Jira or Confluence instance, or anything else?

Can you please attach a screenshot?


author: Ucell IT
body: Hi Dario

The problem is occurred when I am trying to install a new app into my Confluence instance.

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/80210iE606C7E5D02F2B44/image-size/large?v=v2&px=999 "1.jpg")![2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/80211iF8B9CFBE3B6F0562/image-size/large?v=v2&px=999 "2.jpg")


author: Dario B
body: Thanks for the screenshots [@Ucell IT](/t5/user/viewprofilepage/user-id/3688376) , I now understand that the issue is with Confluence Server not being able to connect to the Marketplace.

Please find the instructions to configure an outbound proxy in Confluence Server in the below documentation page:

* [Configuring Web Proxy Support for Confluence](https://confluence.atlassian.com/doc/configuring-web-proxy-support-for-confluence-117068.html)

Let me know if this solves the issue.

Also, I have added the proper tags to the question so that it will be correctly classified, and I am going to move it to the Confluence section.

Cheers,  
Dario


author: Richard Cross
body: This used to work for us, and then stopped. Please ca you point me to the documentation showing the latest set of URLs we should proxy, including Marketplace?


Tags: atlassian-marketplace

confluence-server
Moving from Cloud to AWS (30 users Confluence)
Asked by k.mchardie:

I'm a technical writer - my client is using Confluence Cloud, and we're developing online help using confluence. This eventually needs to be behind a firewall, so looking at moving from Cloud to server. I've no experience moving Confluence to AWS. I've found some docs on using Data Center on AWS - but not straightforward Server version.  
I'm guessing there are no issues migrating from Confluence Cloud to Server version hosted on AWS - can someone tell me if that's correct, and point me to some docs on the matter?

thanks.


Answers:
author: Sri Kumar
body: Hi there,   

Yes, you can Migrate Confluence from Atlassian cloud to a Server that is hosted on AWS.   
Please refer to below documents for reference:

[Migrating Confluence Cloud to Server](https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-server-298979321.html)  

-Sri Kumar   
Atlassian Support.  


Tags: cloud

confluence-cloud
????????????????
Asked by miyuu_itaka:

??????????????????????\[??\]?? ????????????????????? ??????????????????\[??\]???????????

???????????????\[??\]??????????????????????????????

??????????????????????????????????????????????????

????????????????????????????????????????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

????????????????????????????????????????????????????????????  
??????????????????????????????????????????????

* [Allow further customization of the "Code" macro in the new editor](https://jira.atlassian.com/browse/CONFCLOUD-66437)  

??????????????????????????????????????????????????

??????????????????????????????????????????

* [Confluence ???????](https://ja.confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html)  

comments: author: miyuu_itaka
body: ???????????????????????Expand ????????????????????????????????

???????????????


author: Tomoko Suzuki
body: ?????????????????

???????????????????


Tags: language-ja
Java cannot allocate RAM - Trying to add Confluence to an existing Jira installation
Asked by Sys Admin:

I have a self hosted Jira / Jira Service Desk installation on a debian 9 VM that has been working fine. I only have 3 users and \<10 projects so it isn't a big installation.

I decided to try Confluence so I used the linux installer, followed the installation istructions and used the express option. All went well, but Confluence will not run. This is what is in the catalina.out log file:

OpenJDK 64-Bit Server VM warning: INFO: os::commit_memory(0x00000000c0000000, 1073741824, 0) failed; error='Cannot allocate memory' (errno=12)

I am at a bit of a loss to know how to fix this.

The Debiasn virtual machine has 4vCPU and 16GB RAM. Looking at the running system on average it has a 20% load, and is using 8GB RAM.

According to the existing JIRA installation, the Java VM Memory Statistics are:

Total Memory 1820 MB  
Free Memory 798 MB  
Used Memory 1022 MB or 44% free.

So what am I missing?

Any explanations/suggestions welcome!


Answers:
author: Sys Admin
body: Well, it looks like I have answered my own question.

I Installed the default Debian Java JDK using apt install default-jdk.

Then I added a line to the setenv.sh script for java, and the setjre.sh script for confluence:

JRE_HOME="/usr/lib/jvm/default-java/jre"

And both are working happily.


author: Sys Admin
body: I just realized that Confluence is invoking OpenJDK, whereas JIRA is invoking Oracle. Can they both happily work on the same server?

Or, can I get them both to use the same JRE, situated elsewhere?

Thanks


Tags: confluence-server

server