youngmon/atlassian-qna huggingface dataset:
Ability to click to go to the list, after finding a card on search (mobile)
Asked by Sherly Soleiman:

On a mobile device: Once I have located a card after searching for it, the card and the name of the list pop up, but the list is not clickable. In other words, I can click the card and go to it, but if I want to see a similar card on that list, there's no way to click on the board or list to go there. Even if I click on the card, there's still no way to go to that list or board. Any suggestions or timeline on if/when this ability will be implemented?


Answers:
author: Iain Dooley
body: [@Sherly Soleiman](/t5/user/viewprofilepage/user-id/4273215) there is actually the board/list with a little arrow at the top of the card below the title, and tapping that should take you to the board (not sure if it positions you at the correct list) but it doesn't appear to be working. I'd recommend you submit this as a bug report directly to trello via trello.com/contact (rather than posting here via the community).
Shortcut to adding a new list on mobile
Asked by Sherly Soleiman:

I know how to add a list easily on a laptop, but on my mobile device, when I need to add a list, I have to swipe all the way to the end of the board to "add a list". Is the company working on a shortcut to this? It's is extremely annoying to have to swipe so much each time.


Answers:
author: Iain Dooley
body: [@Sherly Soleiman](/t5/user/viewprofilepage/user-id/4273215) one option I use is to copy a relatively empty list on the left hand side of the board and then archive call cards from the list and rename it.

Also note that scrolling to the right is easier if you're "zoomed out" rather than going one list at a time.
I know how to search for cards, but how do I search for a list?
Asked by Sherly Soleiman:

Some of my boards have similar lists and/or have so many lists that it's hard for me to find a list I'm looking for. Is there a search option that searches words in lists? When I search for a particular word using the regular search, the subject won't pop up because it's in the list's title- unless I repeat the list as a card- then it becomes searchable?


Answers:
author: Iain Dooley
body: [@Sherly Soleiman](/t5/user/viewprofilepage/user-id/4273215) there's no way to search for a list unless you use the browser's search function (ctrl/cmd+f) on a desktop browser.

However it's possible if you have lots of lists that your board design could benefit from the use of labels/filters:

<https://community.atlassian.com/t5/Trello-articles/How-can-I-see-all-my-Trello-cards-in-one-place/ba-p/1050430>
Android app cannot create team
Asked by thorntothehorn:

Just installed the Android app. I used Trello several years ago and in the app I now see a team I created then. I want to create a new board and create a new team, but there's no way in the app to create a team. In the board creation it gives me the existing team, but no option to create a new team.

All the Google searches say click the create team in the Trello header, but there is no header and no create team option.

What an I doing wrong?


Answers:
author: Vero Rivas
body: Hi [@thorntothehorn](/t5/user/viewprofilepage/user-id/361784)

You are right, I have also tried to create a team from the application and I could not, we will have to investigate.

Cheers
Confused on what Butler to use
Asked by kellewic:

So on my board there is a Butler button (over on the upper right) but there is also <https://butlerfortrello.com/> which looks to have way more functionality than available through clicking the button on the board. Are these both the same thing just different interfaces? If so, why the different interfaces?


Answers:
author: Iain Dooley
body: [@kellewic](/t5/user/viewprofilepage/user-id/4272841) butlerfortrello.com is the old Butler Bot. Ludable (the software company that created Butler Bot) converted Butler Bot into the Butler Power Up and then Trello acquired them and integrated Butler as a core feature of the platform.

The advantage is that Butler is now much more "no code" than the old Butler Bot.

The disadvantage is that (as with other "no code" platforms) you can't do as much with it.

I created Trellinator to fill the gap:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Jim Kennelly
body: I find myself using both. For the more complex functions, I will use the Butlerbot for testing, Once the command seems to be working properly you can use the command importer on the power up to add the rule. I have to create the command on the only board that has access to the butler bot then import into power up and share, (use command library function), to transfer to the board where I need them. Create a copy of the text before importing as the importer will eat it when it imports.


Tags: butler
I cannot link my account to Google Drive
Asked by Guillermo Quintanilla:

I have tried to connect my account to the Google Drive power-up but it has been impossible. When I am clicking "Link Google Drive Account" it shows nothing. I have allowed pop-up windows, have disabled my antivirus and other blockers and nothing. Any advice?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Guillermo Quintanilla](/t5/user/viewprofilepage/user-id/4272686)

Welcome to the Atlassian Community!

First of all, disable the power-up then clear the cache of the browser and then disable all the adblocker/script blockers, etc then open your browser and enable the power-up again!

If required change your browser or use the Trello app for desktop!

I hope it will work for you!


Tags: chrome

google
Trello Custom Fields Unable to add Options in dropdown
Asked by Ronnie:

I am an Enterprise User and I added the Custom Field power-ups to my board. I am trying to add a drop-down list to my cards, but when I try to add options, it doesn't get saved at all. I am stuck and don't know how to proceed here. I have tried the Trello mobile app, desktop app \& also the browser


Answers:
author: Iain Dooley
body: [@Ronnie](/t5/user/viewprofilepage/user-id/4271623) can you refer to this documentation and describe which step isn't working correctly?

<https://help.trello.com/article/1067-using-the-custom-fields-power-up>

comments: author: Ronnie
body: 1. So I open a new Trello Card
2. Click on Custom Fields Button
3. Click on +New Field
4. Select Type as "Dropdown"
5. Enter some values in "Name" field
6. Enter some values in "Options" field
7. This is where I have problems, I am unable to add/save options in the field
8. ![Untitled.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/131437iCA2F6A6FA53090CB/image-dimensions/389x282?v=v2 "Untitled.jpg")


author: Tim Preston
body: Press Enter key after typing the option value.


author: Ndriakita SOLONIONJANIRINA
body: Hi all,

Having the same problem, I'm very surprised that few people only rised the issue.

Please share solution if you have a way to fix the problem.

Best,

Nirina


author: Ronnie
body: Tim's solution worked, all we need to do is press "Enter"


Tags: custom-field

select-list
Costs and how to manage boards
Asked by Gregory eric longman:

I use Trello but it is not used well

I have a management team of ten people

I want them on the management team but they also want there staff to be member and look at their tasks

I have upgraded to business and it is expensive for what we use it for

If we have 10 managers and say 10 staff the staff need to only look at and edit one or two trello boards

The management should have access to many

Do all users need t be on a business membership or can we have say five in a team and then the others are just members but not paying?

It is really confusing and I find your explanations don't answer simple needs

Can someone help


Answers:
author: Michael Pryor
body: If you add someone to the team they can see all team visible boards.   

If you add someone directly to a board and not to the team, they can only see that one board. This is called a Guest (of the team).   

If you add them to more than one board in the team then they would be a multi board Guest and you would pay for them. But if you only add them to one board, then they are a single board guest and you don't pay for them.   

So you can do what you want I believe by making a team, adding managers to team, pay for the team which now only has managers in it. But then you can add Staff to ONE of the boards directly in the team and they will only be single board guests and you won't pay for them.
How do I downgrade my account to free?
Asked by Karen DeTevis:

How do I downgrade my account to free?


Answers:
author: Vinod Ramadoss
body: Hi Karen,

Welcome to the community

For Trello Business class, kindly refer -

<https://help.trello.com/article/836-cancel-trello-business-class>

For Tello Gold, kindly refer -

[https://help.trello.com/article/837-cancel-trello-gold#:\~:text=Downgrade%20from%20Trello%20Gold,Cancel%20Trello%20Gold](https://help.trello.com/article/837-cancel-trello-gold#:~:text=Downgrade%20from%20Trello%20Gold,Cancel%20Trello%20Gold).


Tags: downgrade
Deactivate Organization Member - Invalid value for value
Asked by Matthew Enright:

I am testing deactivating organization members with Postman using the PUT request below. I receive a 400 response for 'Invalid value for value'. In the REST API documentation it indicates the value query parameter is optional, so why am I receiving a 400 response for value when I'm not including a value in my request?

Can someone explain this or how the value query parameter must be used to deactivate users?

Thank you.

PUT Request:

<https://api.trello.com/1/organizations/{org> id}/members/{member id}/deactivated?key={key}\&token={token}

Deactivate Member Documentation:

<https://developer.atlassian.com/cloud/trello/rest/api-group-organizations/#api-organizations-id-members-idmember-deactivated-put>


Answers:
author: Matthew Enright
body: Trello Support confirmed the Deactivate organization member API documentation needs to be updated. The value parameter is required, not optional. You need to set it to either "true" or "false" for your query to go through.
Why don't power ups engage when I try to add them when I am on free trial?
Asked by Ruthie Farrand:

I thought I get unlimited power ups with the business package.


Answers:
author: Iain Dooley
body: [@Ruthie Farrand](/t5/user/viewprofilepage/user-id/4272411) what do you mean by "engage"?


author: Vinod Ramadoss
body: Hi Ruthie

Welcome to the community

Regarding the Trello power-ups

* Boards on free teams can have one Power-Up active at a time
* Boards on [Trello Standard](https://help.trello.com/article/1248-trello-standard) teams and [Trello Gold](https://trello.com/gold) members can have up to three Power-Ups at a time
* [Business Class](https://trello.com/business-class) and Trello Enterprise boards can have unlimited Power-Ups

For details regarding enabling power-ups, kindly refer - <https://help.trello.com/article/810-enabling-power-ups>
Custom Cover Art - Reuse
Asked by Corey Lauck:

I have 6 .png files that I would like to use as Card Covers on a regular basis in order to better organize my cards by sub-category.

But as I see it, I have to upload the .png file separately to each card. Is there a way to just upload the .png file once to a team library and then just choose it in the cover art section within cards?


Answers:
author: Lara
body: Hi Corey,

Thanks for reaching out!

At the moment, there isn't a way to store custom card cover images in a library. That said, I understand how this could be helpful, so I've flagged this as a feature request with the product team.

If it helps at all, you can copy and paste the card to another list using keyboard shortcuts: <https://trello.com/shortcuts>

Otherwise, you could create a Butler card button to copy that card (including the cover image) to a list.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: image
Upgrade of only one single account to business class with multiple team members
Asked by Corinna G:

Hi,

I would like to upgrade my Trello account to Business. On my account I have a personal board that I use alone and a project-related board with other members, where I'm an administrator. I would like to use the upgrade only for my personal area and not for the project-related area. Is this possible? Or is the project-related board with all members automatically switched to business when upgrading, which means I would have to pay for all of them?


Answers:
author: Michael Pryor
body: Business Class applies to the workspace (currently called "team"). So just make a team and put the board you want BC on inside the team and then upgrade that team to BC.


Tags: cost

jira-work-management

upgrade
Need a Custom Field that allows you to Select From Members LIst - Trello
Asked by Jerry Leventer:

**SUBJECT**Custom Field to Select From Member's List - Trello

**BACKGROUND**   
In the "Activities" field, when you add a "Comment", there is an "at" symbol (@) that displays a list of members who belong to that board. You can then select one of them. Then if you do it again, multiple users will be added.

**QUESTION**   
Is there a way to "Clone" the "Activities" field and rename it as a custom field? Or, How to add the @ ("at") symbol to a custom field so we can select from the board members list.

**GOAL**We want to be able to search (using "jump to") with the custom field name (colon) followed by the user's name, like this -- \[FIELDNAME:UserName\] We want the custom field to be a list of OTHER members who can be searched as secondary participants. The "Board Member(s)" are those to whom the card is "assigned". And the "Watch" button is not what we need, either.


Answers:
author: Iain Dooley
body: [@Jerry Leventer](/t5/user/viewprofilepage/user-id/3915824) so you want to be able to find cards not based on member assignment but based on those members having been mentioned by name in a card comment?

For example if I wanted to search in my personal board for any card where I have tagged my wife in a comment I could use:

```
board:iaindooley comment:"@saraallison3"
```

If you want to find cards where multiple people are tagged, you just add more "comment:" parameters and they will be combined using "AND" logic (you can also negate by prefixing with a "-" minus sign) eg. I could look for cards where I have tagged my wife and she hasn't replied with:

```
board:iaindooley comment:"@saraallison3" -comment:"@iaindooley"
```


Tags: custom-field

member
Two settings are missing.?There is a detailed image?
Asked by k_maei:

I'm not good at English, so I'm getting help from Google Translate.

Two settings are missing.

?There is no button to check when the task is completed by the due date.

?The time cannot be set due to the task due date.

?If you set the date, it will always be 8 o'clock in the morning.?

I look forward to hearing from you soon.

Thank you.

![trello_contact.png](/t5/image/serverpage/image-id/131214i5EF63039870C2F37/image-size/large?v=v2&px=999 "trello_contact.png")


Answers:
author: David Bakkers
body: The screen grabs you have supplied show *lots* of things are missing. When setting the **Due Date** for a card, there should be much more, like this:

![Trello Card Due Date setting.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/131361i85D0B998F38278E4/image-size/large?v=v2&px=999 "Trello Card Due Date setting.JPG")

Not only are the **Date** and **Time** setting fields missing, but the **Set Due Date Reminder** is missing as well as the **Save** and **Remove** buttons. Because those are all missing, the Due Date data being set for the card is missing some stuff.

What web browser are you using? What other web browsers have you tested? Have you tested if something installed on web browser is interfering? Have you tried changing the language settings to see if that causes a change?

Also, keep [watching this other question](https://community.atlassian.com/t5/Trello-questions/How-to-get-quot-start-date-quot-in-the-quot-due-date-quot/qaq-p/1618122), as it seems that others are experiencing some issues with the Change Due Date pop-up looking strange, and that might be due to some code updates being done by the Trello team.

comments: author: k_maei
body: When I checked it today, the settings were fixed.

From the next time, I will test from all perspectives and ask questions.

Also, thank you for telling me the following.

-----------------------------------------------------

it seems that others are experiencing some issues with the Change Due Date pop-up looking strange, and that might be due to some code updates being done by the Trello team.

-----------------------------------------------------

Thank you.


Tags: button

time
Since the new update trello doesn't automatically generate card covers/ images when we paste urls
Asked by Noah Korevaar:

We use trello for our newsrooms, and we used to be able to paste an url into the text-field, after which automatically a card would be generated with an accompanying image cover. Since a few weeks that does not work anymore. How do we get that feature back?   

New vs old:   

![4a81985c-e06b-4e7e-b52c-654594529970.jfif](https://community.atlassian.com/t5/image/serverpage/image-id/131222i00BC07254483E9C9/image-size/large?v=v2&px=999 "4a81985c-e06b-4e7e-b52c-654594529970.jfif")![8b409a4c-0dcd-4f4a-a1bc-bdd713a19ed1.jfif](https://community.atlassian.com/t5/image/serverpage/image-id/131223i3E56239AC110B3C5/image-size/large?v=v2&px=999 "8b409a4c-0dcd-4f4a-a1bc-bdd713a19ed1.jfif")


Answers:
author: milynnus
body: [@Noah Korevaar](/t5/user/viewprofilepage/user-id/4271316)   

worked on this

<https://youtu.be/Mj5vUyZbujM>

for more details go to my profile page. I will update shortly.

[@Dana Waters](/t5/user/viewprofilepage/user-id/4515933) [@Amy C Tassone](/t5/user/viewprofilepage/user-id/4273361) [@Asaf Hershkovitz](/t5/user/viewprofilepage/user-id/4133501) , in case you are still interested


author: Asaf Hershkovitz
body: Hi Noah,

I hope one of the community leaders will answer soon.

At the meantime, I can say those things (maybe obvious but give more clarity of the problem):

1. If you paste the line in the card headline, It will give you preview option.

2. Once you do #1 you are basically not able to change anything (not cool..).

3. Any change that you try on the card name (also by rules), will immediately turn the card to a "regular" card with no preview option as you wrote.

4. Rules and automations on due dates and sticker seem to still work.

5. There is no way back - once you turned the card to a "regular" card, there is (as for now) no way to switch back (not cool at all..).

Over all, It seems that they try to upgrade one thing, and on the way broke other already working procedures. I truly hope they will fix this soon.

comments: author: Noah Korevaar
body: Thanks! Yeah, we coudln't find a setting either. The only thing that we want is to be able to post an url in a card, with an automatically generated cover-image. But somehow that seems to be impossible now, thus rendering Trello quite less useful for us, since that is what we use the tool for.


author: Amy C Tassone
body: Yeah I have the same issue! I have a meal planning board where I keep all my recipes and meal plan. When I find a new recipe to use I drag the url to my board and it used to automatically generate a cover image from the webpage and put a description in the card and the link to the website. Now the link is just the title of the card. It's super annoying. I hope this is fixed soon! If anyone figures out how to correct this manually, please let us know!


author: Dana Waters
body: I have the same problem. Is there a work around?
How to get "start date" in the "due date".
Asked by nguyen duy khuong:

In the picture below, my another account have "Start Date" but my account dont have "start date". please help me to check it out.   
![image.png](/t5/image/serverpage/image-id/131206i918366E91B77E398/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Kerri Holiman
body: As far as I can tell, the development team changed the way you access the start date early on Thursday. :) From the initial image, select the check box next to start date and you'll be able to enter a date.

With the integration of both start and due dates like this, you can access them both using the "d" quick key when you hover over a card.

comments: author: David Bakkers
body: The roll-out of the amalgamated buttons and the new pop-up window seems to have been staged across different regions. Yesterday, I had the two buttons on the card and two pop-ups; today I have the one button 'Due Date' and setting the Start Date is done on the resulting pop-up.

It's interesting that you can use the web interface set a date and time for when a card is due, but only a date for when it starts, but via the REST API you can set both a date and a time for the start.


author: David Bakkers
body: Hmmm, this is the second question on the same day about the Due Date pop-up having different setting / appearances than expected. [Refer to this question](https://community.atlassian.com/t5/Trello-questions/Two-settings-are-missing-There-is-a-detailed-image/qaq-p/1618182) as well.

Your screen grab of the**Change Due Date** pop-up looks extensively different to mine:

![Trello Card Due Date setting.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/131362i364704865DB817ED/image-size/large?v=v2&px=999 "Trello Card Due Date setting.JPG")

The Date and Time fields are in different locations, have different names, the Save and Remove buttons have moved and changed size, the 'Prev' and 'Next' hyperlinks are '\<' and '\>' arrows, the table of days looks very different etc etc. That many differences can't be attributed to different page renderings by different web browsers.

For me, I can't set the Start Date via the Set Due Date pop-up. I have to push a separate button called **Start Date** to see a different pop-up that allows me to set that value:

![Trello Card Start Date setting.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/131363iAD805EA1949D1AAF/image-size/large?v=v2&px=999 "Trello Card Start Date setting.JPG")

It's possible the Trello team are experimenting with different code versions for the card buttons and the appearance in the pop-ups across different regions or Trello instances. Maybe try again next week and see what card buttons are visible and what is shown on the pop-ups.
Anyone's LIVESEARCH Macro stop working? Mine did.
Asked by Allison Roberts:

My LIVESEARCH macro has been working correctly for 3 years and now when you enter search criteria \& hit enter, the search results have NO filters on them even though the filters are still set inside LIVESEARCH macro. I see 77 results when I should see 3 results, for instance. NOTE: The LIVESEARCH macro is on a page that's included on another page.

I deleted the macro and entered a new one, setting the filters, and saved the page. Performed the search again. Same results - No filters were on the search results even though filters were assigned in the macro - I set it to a particular Space and to a particular label. Suggestions?


Answers:
author: Brant Schroeder
body: [@Allison Roberts](/t5/user/viewprofilepage/user-id/1193675) Can you share a screenshot of your settings? Did you recently do an update or add an app? Also to better understand the live search is on a page that is an excerpt in another page? Does it work on either page correctly?


Tags: confluence-server

search

server