Incorrect information for setting up NTLM auth
Asked by Florian Schmitz:

Hi,

your page <https://confluence.atlassian.com/crowd0210/configuring-confluence-for-ntlm-sso-849055111.html> seems to be outdated.

You are linking to an NTLM plugin multiple times which doesn't seem to exist (server timeout):

<https://studio.plugins.atlassian.com/wiki/display/NTLM/Confluence+NTLM+Authenticator?_ga=2.186019305.1564983777.1532415608-961477249.1532088226>

I don't see a plugin with this name on the marketplace manually either.

What is your current "default" plugin for NTLM authentication? My guess would be [https://marketplace.atlassian.com/apps/1212583/easy-sso-confluence-kerberos-ntlm-saml?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1212583/easy-sso-confluence-kerberos-ntlm-saml?hosting=server&tab=overview)


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: Yes, EasySSO is the only plugin on Marketplace that provides NTLMv2, Kerberos, SAML, X.509 and header-based authentication i.e. "5-in-1".

This gives your Solution Architects choice. Granted, the main application of this is that when one configures Kerberos they must configure NTLMv2 as well and then the browsers are able to fallback to NTLMv2 if Kerberos is impossible - which happens more often then one would think, if various enterprise/hairy scenarios are taken into account e.g. VPN.

Still, we have clients who use us with Windows built-in 2FA (e.g. CAC cards), including biometric 2FA (e.g. finger prints/iris scans/spy stuff), with various proxies doing something arcane in front of the Atlassian application and then passing identity via our headers-based authenticators, with mobile devices pre-loaded with Kerberos profiles and working via mobile management gateway and feeding identity to us as a certificate generated on-the-fly via our X.509 authenticators, and mixed environments where SAML and NTLM/Kerberos authenticators work together.

So, do try us.

Our support is 24x7 - if you can't make it work, we will.

[https://marketplace.atlassian.com/apps/1212583/easy-sso-confluence-kerberos-ntlm-saml?hosting=server\&tab=support\&_ga=2.260571087.337826080.1557111351-507952430.1528877624](https://marketplace.atlassian.com/apps/1212583/easy-sso-confluence-kerberos-ntlm-saml?hosting=server&tab=support&_ga=2.260571087.337826080.1557111351-507952430.1528877624)


author: Shannon S
body: Hi Florian,

That article was for Crowd 2.10 and I see from [this Community post](https://community.atlassian.com/t5/Confluence-questions/NTLM-Authenticator-does-not-work-any-more-with-Confluence-4-x/qaq-p/307782) that add-on hasn't been available since Confluence 4.0.

Have a look at the thread I linked above for some suggestions on what to use instead.

In addition, the add-on you linked is the only one available on the Marketplace that seems to work with NTLM so I would encourage you to give it a try.

Regards,

Shannon

comments: author: Florian Schmitz
body: I don't know what "Crowd" is and the article doesn't even mention it. I think you should make it easier for new customers to determine the relevance of that article.


author: Shannon S
body: Hi Florian,

I can see how it's easy to miss, but you can see from the URL of the article as well as the breadcrumbs that it's a part of our Crowd documentation. [Crowd](https://www.atlassian.com/software/crowd) is our identity management product.

At any rate, it's still relevant for you because it has to do with linking to Confluence, but an older version.

I hope that clarifies things for you! Just let me know if you have any further concerns.

Regards,

Shannon


author: Florian Schmitz
body: Yes, it is indeed easy to miss and I'd fall for it again any time. Also it's not necessary to keep the dead links, making someone wait for the timeout isn't very user friendly. I still see the need for fixing the docs. Not for me, but the next one who searches for confluence+ntlm (consider the fact that this article is the top Google search result).


author: Shannon S
body: Florian,

I've submitted the request to remove the document below:

* [CWD-5223](https://jira.atlassian.com/browse/CWD-5223)

Please feel free to watch it in order to be updated of any changes. Also, by voting on it, we can help collect data on how many users have been troubled by this article. Commenting on it as well will go directly to the team involved.

Regards,

Shannon


Tags: atlassian-marketplace

confluence-server

server