youngmon/atlassian-qna huggingface dataset:
Are there permissions that need to be enabled for presenter mode?
Asked by Liz Porter:

In order to use presenter mode, does the Confluence space admin have to enable some permissions?


Answers:
author: Mikael Sandberg
body: Hi [@Liz Porter](/t5/user/viewprofilepage/user-id/4939925),

Welcome to Atlassian Community!

No, there is nothing that an admin needs to do to enable Presenter mode. Once Atlassian has rolled it out to your instance you should see it in the menu when you go to a page. I did notice that it is not available if you are on the Space overview page.


Tags: cloud

confluence-cloud
synchrony won't work
Asked by Alexander Tchaikovski:

hello community!  
we have data center installation of Confluence, under kubernetes. installed using standard helm charts, nothing really customized, just put our parameters in it (like PVC, urls etc). tried different shared home configs (on S3 and on NFS, synchrony on s3/nfs or on usual RWO storageclass) - won't work as expected. any config option results in Synchrony blocking editing. when users press edit they just get a message that it takes too long and nothing happens. Once we switch Synchrony off - everything is ok. Doesn't matter whether we use clustering or not. nothing useful in community discussions or on internet google search.   
please help! any logs necessary on request.  
kind regards, Alex


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Alexander Tchaikovski](/t5/user/viewprofilepage/user-id/4897469) ,

please could you share errors on log file (atlassian-conflunce.log)? Without specific information about your issue we can't help you.

Fabio

comments: author: Karim Sawaneh
body: Facing the same issue currently. Synchrony just won't work. Also the documentation does not really sate what storageClassName to use.


Tags: confluence-server

server
Are Archived Spaces eventually auto-deleted or do they remain?
Asked by PES Administrator:

Hello Atlassian Community, could you clarify about Archiving spaces in Confluence. Are these eventually auto-deleted after some amount of time (the way Jira trashed projects are), or do these just remain in Archive in perpetuity? Thanks!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@PES Administrator](/t5/user/viewprofilepage/user-id/571207) ,

Archived spaces (and all content contained within them) won't appear in the following:

* Confluence search results --- unless you select **Search archived spaces**. (This option is hidden if there are no archived spaces.)

* Any dropdown menus, including the Confluence quick navigation (which drops down when you enter text in the search box).

* The general list of spaces in the **Space Directory** . Instead, they'll appear in the **Archived Spaces** list.

* Any activity streams, even if the archived space is updated.

**Archived spaces retain the following functionality:**

* You can view the content as usual, by following a link or typing in a URL belonging to the archived space.

* You can edit the content as usual, as determined by the [space permissions](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/).

* [RSS feeds](https://support.atlassian.com/confluence-cloud/docs/what-is-a-confluence-rss-feed/), [watches](https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/), and [notifications](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/) remain active.

* They'll still appear under any categories they've been labeled with.

* Public spaces (accessible to anyone on the Internet) will continue to appear in external search engines' search results, like Google's.

More information available at the following link <https://support.atlassian.com/confluence-cloud/docs/archive-a-space/>

Hope this helps,

Fabio


author: Mikael Sandberg
body: Archived spaces are not auto-deleted, they are just hidden so a user cannot search and find pages in an archived space. See it as a way of de-cluttering your Confluence instance by hiding out-of-date pages.

comments: author: Elizabeth Barr
body: Exactly so! I've clarified this in our support documentation: <https://support.atlassian.com/confluence-cloud/docs/archive-pages/>.


author: Steve Lundy
body: Interesting, it does not specifically say on the documentation page that pages are NOT automatically deleted.


author: Mikael Sandberg
body: [@Steve Lundy](/t5/user/viewprofilepage/user-id/572435) It does, the second paragraph spells it out:
> It does not fully delete your content, it just changes access to the page


Tags: cloud

confluence-cloud
Can allow to upload a file >1.5 GB in Confluence site
Asked by linda1_lin:

For example below confluence site, I would upload a single file which is 1.5GB, but its current limitation set single file to be =\<300MB. May I request to increase it to 1.5GB? If yes, is there any further limitation for accumulative size (i.e. each file 1.5 GB x 40 files, total 60GB). Look forward to the feedback! Thank you.

<https://confluence.cpg.dell.com/display/CSV/BKC+Automation+Test+Development>


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@linda1_lin](/t5/user/viewprofilepage/user-id/4942278) ,

welcome to the Atlassian community!

As Confluence administrator you can define max size for attachments at confluence instance level (<https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/>).

Btw, based on your plan, you have a limit on a storage :

* Free - 2GB
* Standard - 250GB
* Premium - Unlimited

Hope this helps,

Fabio

comments: author: linda1_lin
body: Hi Fabio,

I can't not find the option to edit attachment settings from my page (as below pic). Can you help further guide how I can approach that? note - I am not the Confluence Admin.

I would get 'Premium - Unlimited' or at least 'standard - 250GB' storage, how I can apply it?

* Premium - Unlimited![Screenshot 2022-05-25 162108.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/198975i17B7AA72AE06D425/image-size/large?v=v2&px=999 "Screenshot 2022-05-25 162108.jpg")


author: Fabio Racobaldo _Herzum_
body: hi [@linda1_lin](/t5/user/viewprofilepage/user-id/4942278) ,

that is not a user preference setting but a instance setting. You need to be a Confluence Admin to change that limit.

In order to change your plan you need to talk with a Org Admin within your organization.

Fabio


author: Robert Wen_ReleaseTEAM_
body: Hello [@linda1_lin](/t5/user/viewprofilepage/user-id/4942278) ! Welcome to the Atlassian Community!

According to the Confluence URL you provided, that appears to be an "on-prem" instance of Confluence Server or Data Center.

Your Confluence admin will have to change the file size limit by following the following page: <https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html>

Hope this helps!

comments: author: linda1_lin
body: Thanks Robert!

I didn't find a way to know who is Conluence admin and how I contact to him for my request to change the file size. Can you guide further on this?


author: Robert Wen_ReleaseTEAM_
body: [@linda1_lin](/t5/user/viewprofilepage/user-id/4942278)

You need to see if you can reach the "Contact Site Administrators" page if it is enabled. You could

* Type "contact site administrators" in the search field (look for the magnifying glass)
* Find an error page. There should be a link to the "Contact Site Administrators" page

Hope this helps!


Tags: cloud

confluence-cloud
Archiving cards...then what?
Asked by Emily Liske:

When we send an animal to foster we will then archive the cards so they're no longer on our board. (which we learned from a google search) How do we permanently delete them? Or is archiving them, in a sense, "deleting" them? What if we want to put them back? Can we un archive something??


Answers:
author: Dan Ivory
body: Hey [@Emily Liske](/t5/user/viewprofilepage/user-id/4188168)

As [@Paloma Fondon Araujo](/t5/user/viewprofilepage/user-id/1167919) said you can delete after archiving, but you can also use the Card Delete Power-Up to delete cards without needing to archive them first (it adds a "Delete Card" button to your cards.

Also this is currently a "Bonus Power-Up" so will not count towards your board Power-Up limits :)

<https://trello.com/power-ups/5d0859bfbe10fe7460b4390a>

Hope that helps,

Dan


author: Paloma Fondon Araujo
body: Hi [@Emily Liske](/t5/user/viewprofilepage/user-id/4188168)

To delete a card, you must first archive it. This will allow you to access it in the future. When you delete a card without archiving it, the action is permanent and cannot be recovered.

To retrieve an archived card, on the board menu, choose "More", then choose "Archived Items", find the archived cards and click "Send to Board".

I hope it helps you.

Greetings
Membro de quadro sem acesso
Asked by Bruna Lima:

Sou trello gold, por?m, recebi a seguinte mensagem:  
"Voc? ? membro deste quadro, mas somente administradores de quadro podem reabri-lo."  
Minha d?vida ?, porque n?o consigo acessar esse quadro no PC, onde recebo essa mensagem e pelo aplicativo no celular eu consigo abrir o mesmo quadro?


Answers:
author: Brant Schroeder
body: Bruna,

Can you confirm that you are logged in with the same account on the computer and your phone.
How to view all cards with the same label
Asked by meredith:

I was wondering if it was possible to just view all cards that have the same label. I need to see work at the list level and the label level and would love to know if that was possible!


Answers:
author: Soumyadeep Mandal
body: Hi [@meredith](/t5/user/viewprofilepage/user-id/4187864) ,

Welcome to the community!

Yes, it's possible! You just need to do a filter search!

Please go through these documentations

<https://help.trello.com/article/972-filtering-vs-searching>

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

<https://blog.trello.com/the-secrets-of-superior-trello-searches>
How to clear a notification
Asked by Lorie Ames:

Hello,

I have one notification that I cannot clear. I've tried clearing Trello's cache and I know I have looked at "all the things" that had a notification.

How do I help this one notification (badge app) go away? It shows on my iPad and iPhone.

thanks for your help!


Answers:
author: Soumyadeep Mandal
body: Hi [@Lorie Ames](/t5/user/viewprofilepage/user-id/4152796) ,

On the web app, you just go ahead and click on `notifications->view all notifications`, and when you go back to your Trello home page, all the notifications should be cleared.

Or Just click on the notification icon and then click on the top-right corner tick mark and all your notifications will be marked as read!
How do I send an email from the card?
Asked by ?????:

Please let me know how you can configure sending a letter directly from the Trello card via regular e-mail (in particular, a work inbox on Yandex), and not via Outlook installed on your PC.  
I attach a screenshot for visualization.  
Thanks in advance for any information.![screenshot.jpg](/t5/image/serverpage/image-id/121328i32E583C671C2320D/image-size/large?v=v2&px=999 "screenshot.jpg")


Answers:
author: Stephen Addis
body: If you just add the user name @ with name, it will tag them, the system will then send them the message automatically.


author: Soumyadeep Mandal
body: Hi [@?????](/t5/user/viewprofilepage/user-id/4187425) ,

Welcome to the community!

Please have a look at this power-up for Trello [HERE](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard)

I hope it will make your work much easier!

comments: author: ?????
body: Thanks, but these tips didn't help. :-(


Tags: email
BC abo/ licenses, what is an OBSERVER and what does it cost?
Asked by Pia Hedvig Sundby:

Hi!

We are a small company with 5 people inhouse (all same domene email addresses) but we also have hired staff across the world (different email addresses) - they are also part of our team! Going fwd we also want to collaborate with people outside our organisation like partners, logistic company, external accountant.. We are considering Trello vs Monday.

How many licenses do we have to pay for?

What is an observer? Do we have to pay for the observer?


Answers:
author: Michael Pryor
body: You don't \*have\* to pay for any licenses.

Trello is free to use, and you can have up to 10 boards in a free workspace/team.

If you do upgrade your workspace/team to Business Class, then you'd pay for each member of the team plus any outside collaborators that are on MORE than one board. If you've invited someone to just one board in your team, you won't have to pay for them.
how do i create board which does not belong to any team?
Asked by Farang:

Why after subscribing to 14 days trial am I unable to create a board which does not belong to any team (i.e. Personal Board Section)?

I dont need any teams, want to keep things simple.

Also. The boards which are now assigned to a team... How do I make them personal?


Answers:
author: Farang
body: And Yes TRELLO WORKSPACE Team was created for me automatically. I Understand that all boards within this team will not disappear once my trial period is finished?

comments: author: Soumyadeep Mandal
body: Yes, The boards will be there! Only the features of the business class will be not there in the free plan!


author: Farang
body: OK. You cant, but I think it was possible in past, right?  
I do have 2 boards created years ago which are listed in section PERSONALS and you will find a button called ADD TO TEAM on them where in compare to newly created boards there is only a button that allow you to change the team.

So. It looks like having a board forcibly related to a team is a future added to trelo at some point in past and to keep things simple I should Add all unrelated boards to a team, correct?

comments: author: Soumyadeep Mandal
body: Hi [@Farang](/t5/user/viewprofilepage/user-id/4185611) ,

Teams are the new way to use Trello!

The free plan for Trello offers 10 boards in 1 team!

In a Business plan more boards you can have in one team!

The personal section that is available when you visit Trello will be removed soon!

And you have to move those early created boards to a team anyway!


author: Sandy
body: Whoa! finally someone speaks the truth! That is not cool.


author: Soumyadeep Mandal
body: Hi [@Farang](/t5/user/viewprofilepage/user-id/4185611) ,

You can't create a board without a team!

You can create a personal team where only you are the member as well as admin!

You can put your boards on that Team!

And even in the Trial period of 14 days, you might have created a team, or automatically a team has been created while you have created your first board!
If I have a Business Class account, can I invite nonpaid members to my team?
Asked by Duane Berger:

I often collaborate with people who are not in my firm but would like to invite them onto certain boards.

If I have a Business account, can I invite people without paid accounts to my team?


Answers:
author: Michael Pryor
body: Yes. That's called a Guest.   
If you add someone to one board (but don't add them as a member of the team) then they are a single board guest and you don't have to pay for them.   
if you add them to two or more boards, then they are a multi board guest and you'd pay for them.


Tags: business-class

team
Creating cards from a Dropbox folder
Asked by David Eddy:

Hello

We create our quotes in Excel, save as PDF, and store both on a Dropbox folder.

Is there any way to automatically create a card in Trello each time a quote is created? And possibly even attach the PDF version of the quote?

We are considering using Trello as lifecycle management as our team grows. Each job will be a card which will be moved through the various stages from quoted, accepted, deposit paid, through to booked installation and completed.


Answers:
author: Vero Rivas
body: Hi [@David Eddy](/t5/user/viewprofilepage/user-id/4186822)

Take a look at these posts, maybe these power ups will help you a bit

<https://blog.trello.com/dropbox-integration>

<https://help.dropbox.com/installs-integrations/third-party/trello>

<https://zapier.com/apps/dropbox/integrations/trello/9969/create-cards-on-trello-for-new-dropbox-files>

Regards
Unable to create a personal board
Asked by Prasad Pande:

I'm unable to create a personal board. When I create a new board and try to change the team from "Trello workspace" to "personal (no team)", it says either team limit is reached, or I don't have permission to change teams. I'm not collaborating with anyone, I'm using only personal boards.


Answers:
author: Michael Pryor
body: You can just make a team called Personal if you like.   

But a private board has to be in a team/workspace.   

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: Bart Kollau
body: Does anyone see data in a "team workspace". The name suggests there are people in the team, why else is at called "team". So, can I trust Trello it just me and myself and no one else? Second question: is this new? Because before I could just create personal boards


author: Michael Pryor
body: If the board is set to private then the only people that can see it are the people on the board and the admins of the team/workspace.   

If the board is set to team visible then anyone in the team can see it.   

If you create the team/workspace then no one else would have access (unless you add other people).


author: Matthew Double
body: So wait, we are now limited to 10 boards total on free plan?

One of the reasons i use trello is the fact there wasn't a board limit. I may only have 10 cards on a board but still want to split it out.

Funny how this changed as soon as Atlassian bought it....

comments: author: Michael Pryor
body: You can make another team/workspace if you like.   

Or you can upgrade to Business Class (and we are testing a Standard plan at $5-$7 at the moment).   

We were acquired by Atlassian four years ago.


Tags: board
TRELLO API Search query examples
Asked by testlink trello:

I'm trying to search cards by card number, but I'm not able to find documentation where the query format is explained.

Having some working example will be very useful

any pointer to the examples?


Answers:
author: sergioeliot2039
body: [@DPKJ](/t5/user/viewprofilepage/user-id/690016) [@milynnus](/t5/user/viewprofilepage/user-id/3947182) [@Garrett](/t5/user/viewprofilepage/user-id/1548804)

Hi guys, my apologizes upfront for tagging you on this thread.

I am a software developer currently working with Pipedream components, [Pipedream](https://pipedream.com/ "Pipedream") being an integration cloud that runs node.js on the cloud. And at the moment I'm tackling actions for Trello. I have a set of components that use the[/Search](https://developer.atlassian.com/cloud/trello/rest/api-group-search/#api-group-search) endpoint, and I am after the query parameter. What is the syntax that this point expects? Is there any documentation about this?

Looking at other Atlassian products, I see Jira has their on [Jira Query Language](https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/#searching-for-issues-examples), same for [Crowd Query Language.](https://developer.atlassian.com/server/crowd/crowd-query-language/)Is there something similar for Trello that I can use when using the said Search endpoint?

I have lined up Search for cards, boards, labels, lists.

Pipedream has a user base of 150k+ developers and Trello is one of the app that's being requested, so it would be unfortunate to get any glitches when our components. I would appreciate very much any help you can provide.

Many thanks,

Sergio

comments: author: milynnus
body: [@sergioeliot2039](/t5/user/viewprofilepage/user-id/4521576)

I don't use the API native since I am using py-trello library. The documentation there is documented in the api documentation

The search query with a length of 1 to 16384 characters

Min length: `1`, Max length: `16834`

I do not use search a lot in my work since in most cases it is to response to specific http request and iterating through list of cards.


author: Garrett
body: Hi [@sergioeliot2039](/t5/user/viewprofilepage/user-id/4521576)

I'm afraid I don't have any particular recommendations, sorry. This would probably be a valuable question to share over in our dev community as well though.

<https://community.developer.atlassian.com/c/trello>
TRELLO REST API - Get Card by IDSHORT / CARD NUMBER
Asked by testlink trello:

I'm developing the integration between TestLink (<https://github.com/TestLinkOpenSourceTRMS/testlink-code>) and Trello.

I need to get a card content, using the CARD NUMBER (idShort?) but after reading the documentation I was not able to find how to do the API CALL using the card number.

There is something I'm missing?


Answers:
author: Ryan
body: Hi there,

Are you trying to the card if for all cards on a board? If so, you can find information related to this here: <https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-cards-get>

In general, questions related to our API, can be asked in our developer community here: <https://community.developer.atlassian.com/c/trello>. This is where you'll get responses from API experts and some Trello developers for your API questions.

Thanks,

Ryan

comments: author: testlink trello
body: thanks

I do not want to get all cards, I want to get info for one card.

I'm going to use the link you have provided to contact trello developers
Trello admin ownership ?
Asked by Shanna Diep:

Hello. When I started my company I had an employee make a Trello account for us. She is an admin and so am I as the business owner. Is there a way that I can take ownership of the boards myself? I want to ensure that if she ever left, she could not go in and cancel my Trello acct or the boards. Please advise. Thank uou.


Answers:
author: Soumyadeep Mandal
body: Hi [@Shanna Diep](/t5/user/viewprofilepage/user-id/4186730) ,

Welcome to the community!

You can simply ask her to make you the admin of the board or team that you want to be an admin of!

<https://help.trello.com/article/791-changing-permissions-on-a-board>
Creating a new list - no option to add cover, description etc
Asked by Shelley Britt:

Brand new to Trello - I have 3 lists on my board, when I create a new list I do not get the option to add a cover or a description or activity?


Answers:
author: Nezih Bilgin
body: Hi Shelley,

The lists contain cards that has attributes like cover, desc, activity etc. If your new list doesn't have any card, you are not able to see any of these. Try to add new card, after create new one click on it (don't click the pen). There should be a card page that you can see details of the card.

I hope I could help you,  

Have a nice day.

comments: author: Shelley Britt
body: Thank you - yes you did! Sorry so new at this, but that has helped a lot! :)
Why are most power-ups unable to be added to my board?
Asked by Rachel Jordan:

I just created a board on Trello. My organization has the executive version or something, so a paid version. When I go to browse power-ups, most of the power-ups have the "add" button grayed out so I can't click it! Why is this? There are so many cool power-ups and I can access only a handful.


Answers:
author: Michael Pryor
body: First you want to make sure the board is inside the team that has the paid subscription. If it is not, you'd see a prompt to upgrade to Business Class.

It could also be that your company has Trello Enterprise and has disabled usage of certain powerups. You could switch to your personal account though using the account switcher and use them with that account?


Tags: power-up