youngmon/atlassian-qna huggingface dataset:
Zoom in and out in the Confluence App
Asked by MarinavanderLaan:

Does anyone now if there is a setting on your phone (android and IOS), so you can zoom in and out on the confluence pages through the app?

This isn't working now.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@MarinavanderLaan](/t5/user/viewprofilepage/user-id/4315360)

I think that you can't zoom in/out from the mobile app :(

<https://jira.atlassian.com/browse/CONFCLOUD-43009>

comments: author: Adam Sagolla
body: Why its still not working? Its an importent function!


Tags: cloud

confluence-cloud
File list disappears when I insert a lucidchart document
Asked by Kathryn Gerrell:

Hi,

Since the last couple of days I've been experiencing an issue whereby when I create a file list page and then insert a lucidchart document \& select this to auto update, the file list function is "missing" and replaced with just a "label" of file list resulting in me being unable to drag and drop files in.

Even when I drag a file into the page prior to me inserting the lucidchart document, as soon as I insert a lucidchart document \& edit to to apply auto update, the file list "disappears".

I constantly create pages in Confluence demonstrating Business Processes so insert a lucidchart document along with a PDF version so this has been working successfully previous to the last couple of days.

Please see screenshots below showing the error -

![Example 1.PNG](/t5/image/serverpage/image-id/214929i0E307630E3362347/image-size/large?v=v2&px=999 "Example 1.PNG")![Example 2.PNG](/t5/image/serverpage/image-id/214930iB98DA7FC0866342A/image-size/large?v=v2&px=999 "Example 2.PNG")![Example 3.PNG](/t5/image/serverpage/image-id/214931iD53CE503913CF88D/image-size/large?v=v2&px=999 "Example 3.PNG")

Is anyone else experiencing this? Do we know if this is a known issue and is to be rectified?!

Going over previously created pages containing lucidchart documents, I'm now unable to edit the chart, the screen goes grey and becomes "inactive".

Seems like several issues with the lucidchart/Confluence integration?!


Answers:
author: Jack Brickey
body: Based on what you have conveyed here I would reach out to lucid chart support directly and report this and see if they are already aware or if they can have a look. It may be an update Confluence or lucid chart has resulted in an Interoperability issue.


Tags: cloud

confluence-cloud
Can i get a separate space for my work
Asked by Manjula Jayaprakash:

Hi Team

I'm working on collecting data and want to keep restricted view till I complete it. How can I achieve this?

Thanks

Manjula


Answers:
author: Brant Schroeder
body: [@Manjula Jayaprakash](/t5/user/viewprofilepage/user-id/5025941) Welcome to the Atlassian community

I would suggest creating it in the space you would like to eventually have it in and use page restrictions so you are the only one able to see it until you are ready to share it with others.

<https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

If you do not have the options explained in the KB above you will need to contact your space admin and make sure you have the ability to add page restrictions.


author: Alex Koxaras _Relational_
body: Hi [@Manjula Jayaprakash](/t5/user/viewprofilepage/user-id/5025941) and welcome to the community,

By default confluence is an open space and as such, if no modifications take place by the confluence admin, you will have access to your personal space to which you can add page restrictions (meaning that no one but you will be able to view or edit pages).

Further more if you are a space admin, you can place your notes to any page inside your space and then restrict these pages. If that's not the case, then you should contact your space admin so as to provide you with such a page and then make all the changes you want.


author: Fabio Racobaldo _Herzum_
body: Hi [@Manjula Jayaprakash](/t5/user/viewprofilepage/user-id/5025941) ,

welcome to the Atlassian community!

Please take a look to the following article <https://support.atlassian.com/confluence-cloud/docs/add-a-status-to-your-page-or-blog/>

Viewers of a page can only see the content status on a page or blog after it has been published.

Hope this helps,

Fabio


author: Ollie Guan
body: Hi [@Manjula Jayaprakash](/t5/user/viewprofilepage/user-id/5025941) ,

contact confluence-admin and customize your personal space.

<https://support.atlassian.com/confluence-cloud/docs/customize-your-personal-space/>


Tags: cloud

confluence-cloud
Notification on ticket when linked dependency is updated
Asked by Bea Tea:

We have tickets ABC "blocked by" another program team DEF in the company.

Is there a way for the linked blocker DEF ticket to trigger a notification to ABC that the linked dependency issue has been updated?

How do folks normally track dependency progress relating to yours?


Answers:
author: Sam Nadarajan
body: Hello [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026)

What you could do is configure an automation rule in your project to send an email. For your automation rule, you can use the following:

![Screen Shot 2022-09-07 at 11.32.12 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/214877iE2C5CDBCF970D518/image-size/large?v=v2&px=999 "Screen Shot 2022-09-07 at 11.32.12 PM.png")

You may want to use a different trigger (i.e. issue transitioned to "Done" or something similar) and you may want to use a different action (e.g. adding a comment to the ABC issue or sending an email to the reporter on ABC) but this should help.


Tags: jira
Checklists with independent copies
Asked by Lindsey Monyelle:

Apologies for the awkward title - is there some way to make checklists in Confluence that will allow multiple copies of the same checklist, and will allow you to dynamically update a master copy and have the changes roll out to the copied versions, but will allow the copies to check and uncheck boxed independently of each other?

Use case is for onboarding checklists, content evolves and it would be nice to have that content update on the users' individual checklists.


Answers:
author: Samuel Lerch
body: Hi [@Lindsey Monyelle](/t5/user/viewprofilepage/user-id/5019968)

I am product manager for a confluence app [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) mentioned: [Checklists for Confluence](https://marketplace.atlassian.com/1226384). The App is completely free.

We provide functionality that allows you to create a template which will then be the master copy for any checklist instances created out of the template.   
You can change the template so every checklist you create afterwards will be updated. Old ones (as soon as they were created) won't be updated.

I hope this helps you with the problem you describe.   
Feel free to contact me for any questions about the app.   

Have a great day!   
Cheers  
Samuel

comments: author: Martin Seibert
body: [@Lindsey Monyelle](/t5/user/viewprofilepage/user-id/5019968) This is pretty close to what we're doing with this [Checklists app in the Atlassian Cloud](https://checklist.info/). We're looking for people like you to talk to and learn from. Would you be interested to share your thoughts in a short call? If so, [feel free to schedule a call here](https://calendly.com/checklists/15min-discovery-call).

Our app is free. So there is no sales pitch or buzzword bingo involved. I promise.


author: Lindsey Monyelle
body: Thanks I just sent a request for a call. I actually did try that app out on a personal instance of Confluence but have run into difficulties with it so the offer for a call is appreciated!


author: Alex Koxaras _Relational_
body: Hi [@Lindsey Monyelle](/t5/user/viewprofilepage/user-id/5019968) and welcome to the community.

Out of the box, Confluence doesn't have something similar. You could search the marketplace for an app that could do a similar task.
How can I add file with more than 100MB size ?
Asked by Krupal Jawanjal:

I want to add word document which is more than 100MB file size, it has images in the form of screenshots.


Answers:
author: Sakina
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/214933iB17806FD8D05CDC0/image-size/large?v=v2&px=999 "image.png")


author: Fabio Racobaldo _Herzum_
body: Hi [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) ,

please take a look to the following how to article <https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/>

Fabio


author: Elvir
body: Hello Krupal,

The Jira admin can increase the size of the attachment here:

```
https://your-site.atlassian.net/wiki/admin/viewgeneralconfig.action
```

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/214827i333F118FF739BD24/image-size/large?v=v2&px=999 "image.png")

Hope this helps,

Best regards


author: Andy Gladstone
body: [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) since you indicate you are a Site Admin, you can navigate to the Site Settings by clicking the cog icon on the top left and then under General Configuration change the max file size for attachments to accommodate. If you don't want too many large attachments in your site, you should re-adjust after the upload.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/214828iD031F5758BFB87D8/image-size/large?v=v2&px=999 "Capture.JPG")

comments: author: Andy Gladstone
body: [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) please let me know if my answer assisted you. If it did, please click on the Accept Answer button so others looking for similar assistance can find it in the future.

Thank you.


Tags: cloud

confluence-cloud
How can I export just the outline (page and subpage names) from Confluence?
Asked by Ellen Sulerzyski:

I know I can go to Space Tools \> Content Tools \> Export \> PDF but I only want the page/subpage names - in an outline. I do not want the page content. Is this possible? Thanks


Answers:
author: Sven Schatter _K15t_
body: Hi [@Ellen Sulerzyski](/t5/user/viewprofilepage/user-id/3678650),

maybe you could place a [Children Display macro](https://confluence.atlassian.com/doc/children-display-macro-139501.html) on the home page of your space (or anywhere else, but configure it to use the home page of your space) and then export that page? I think that should give you what you want.

Hope this helps!

Cheers,  
Sven


Tags: confluence-server

server
Licensing issues and our POC won't respond to calls or emails.
Asked by John James:

Have have a licensing issue after an upgrade and our assigned Point of Contact isn't responding to any attempts to reach them.

I am a new manager so it looks like I also don't have rights to open a support case of any kind because we can't get in touch with our Sales Rep.

Anyone have a suggestion on how to actual talk to someone who can help at Atlassian?


Answers:
author: Florian Bonniec
body: Hi [@John James](/t5/user/viewprofilepage/user-id/5025643)

You should be able to raise a case to atlassian.

<https://support.atlassian.com/contact/#/>

Select Billing category

Regards


Tags: confluence-server

server
Is their any confluence feature to add word doc file with embedded excel sheet?
Asked by Krupal Jawanjal:

I want to add word document, in which excel sheet is embedded.


Answers:
author: Daniel Capizzi
body: Hi [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078)

When you embed your excel sheet in your word document, are you *embedding* it or *linking* it. You can read a little bit about the difference in [this document](https://support.microsoft.com/en-us/office/insert-an-object-in-your-excel-spreadsheet-e73867b2-2988-4116-8d85-f5769ea435ba) by expanding the "An introduction to linked and embedded objects" section. The article mentions that when you *embed* objects are stored within the parent document, while *linked* objects are referenced by the parent object.

As Andy has mentioned, a *linked* object will not work because the second document isn't on the same file system, even if you also upload it to the same Confluence document.

It's possible that an *embedded* object **might** work, however I'm merely speculating here as a) I don't have access to an Office licence to test it myself, and b) I don't work on Confluence and as such don't have an intimate knowledge of it's workings.

If you're unable to make this work with an *embedded* object in your word document, then I suspect that it's unfortunately not possible within Confluence.

Cheers,

Daniel


author: Andy Gladstone
body: [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) when you Embed an Excel Sheet into a Word document the Excel sheet becomes a reference inside the document. The system you are opening the Word Document from would need access to the file system where the Excel document is saved. Since you are moving the Word Document to cloud storage, Confluence will not be able to access and open the embedded Word document.

comments: author: Andy Gladstone
body: [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) was my answer sufficient to address the issue? If so, please kindly mark it as accepted so that others looking for similar content/issues can more easily find it. Thank you!


author: Krupal Jawanjal
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) I have uploaded the excel file under attachments section of confluence page, but still not worked!


author: Andy Gladstone
body: [@Krupal Jawanjal](/t5/user/viewprofilepage/user-id/4987078) that approach won't work. Since the file embedded has only been copied to Confluence and is not the actual file you embedded (which is most likely on your local computer or file server) you won't be able to access the file.


author: Krupal Jawanjal
body: [@Rafael Meira](/t5/user/viewprofilepage/user-id/4969383)[@Daniel Capizzi](/t5/user/viewprofilepage/user-id/4481232) can you please help me in this issue.


Tags: cloud

confluence-cloud
looking for postgres request with confluence
Asked by Ndofunsu:

Hi,

On confluence server Instance , I would like to get with just one request on my database:

- the list of spaces

- the last access date

- the name of the admin of each space.

The goal is to identify active and passive spaces of this instance.

Best regards,

Roger


Answers:
author: aorlov
body: Hi [@Ndofunsu](/t5/user/viewprofilepage/user-id/3832878)

You can try and get spaces

```
select * from spaces;
```

And then you can get users something like that

```
select * from user_mapping where user_key in  (select creator from spaces);
```

You can add distinct etc...


Tags: confluence-server

server
How to fix formatting in PDF exports of page properties report
Asked by haleigh_stewart:

Hi,

We are using Confluence to automatically roll up information from child pages to the parent page using the page properties macro. In order to ensure we have a history of previous versions of that report, we would like to export to PDF on a weekly basis and save the earlier versions. However, when we export to PDF, we find that two of the columns are strangely formatted (see attachment for reference).

1. Is there a way to fix this in the parent page itself, and if not:

2. Is there another best practice for historicizing our reports?

![image.png](/t5/image/serverpage/image-id/214800iB54BC9A73040A270/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Andy Gladstone
body: [@haleigh_stewart](/t5/user/viewprofilepage/user-id/5025582) Welcome to the Atlassian Community!

I am moving your question to the Confluence Questions collection where it belongs and will get more attention. The current collection, **Question for Confluence** , is related to the Atlassian owned application of the same name.

In general, PDF formatting for exports from Confluence is a finnicky and buggy process. Regarding having historical reference for the Page Properties Report Macro, unfortunately since it feeds from other pages you cannot rely on the Page History function to see meaningful data that changed behind the report. The report itself is just an emulation of the underlying data.


Tags: cloud

page-properties-report
Accept button inactive while integrating Confluence in Simpplr
Asked by Chandrasekhar P:

Hi Team,

I am from Simpplr Technical Support Engineer, some of our customer-facing Confluence connectivity challenges on post authentication, which as shown in the below Authentication page from the Confluence, where you can see the "Accept" button in not active/ non-responsive to accept the Confluence permission while connecting to Simpplr application.

![](blob:https://simpplr.atlassian.net/215328db-1a49-4176-908a-2fe8a787d283#media-blob-url=true&id=a3c427a5-662b-473e-9b74-37162b260a4e&collection=&contextId=143869&mimeType=image%2Fpng&name=image-20220906-155907.png&size=563037&height=608&width=861)![Okta confluence issue.png](/t5/image/serverpage/image-id/214774i672EB6E42FF929EC/image-size/large?v=v2&px=999 "Okta confluence issue.png")![Devo.png](/t5/image/serverpage/image-id/214775iD904BD31124B8856/image-size/large?v=v2&px=999 "Devo.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Chandrasekhar P](/t5/user/viewprofilepage/user-id/4622822)

I think that you should contact Atlassian directly about this. Not many things can be done from the community.

But I'm curious... even if you choose a site to authorize the app, it's still greyed out?

comments: author: Chandrasekhar P
body: Yes [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)


author: Chandrasekhar P
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) any luck?

Let me know if you need any further details on this?


author: Alex Koxaras _Relational_
body: [@Chandrasekhar P](/t5/user/viewprofilepage/user-id/4622822) I would suggest that you contact directly [Atlassian's support](https://support.atlassian.com/contact/) for that matter.


Tags: cloud

confluence-cloud
Can I split a Confluence table into two separate tables?
Asked by Alan Pope:

I want to make an existing (populated) table into two separate tables.

Is there a simple way to do this, or do I need to copy the table and delete the relevant rows from the two tables?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Alan Pope](/t5/user/viewprofilepage/user-id/5000624) ,

welcome to the Atlassian community!

You need to copy and clean the tables.

Fabio


Tags: confluence-server

filter

server

table

table-excerpt

table-filter

table-filter-and-charts
Sharing a space to other teams
Asked by Nahuel Sznajderhaus:

We have different customers and each needs a confluence space. But I'd like to standardise all of the customer spaces.

I'd like to create a "template" space that other customer teams can copy and use for their own customers.

What's the best approach to achieve that?


Answers:
author: Sam Lucas
body: [@Nahuel Sznajderhaus](/t5/user/viewprofilepage/user-id/4069069) ! I am a new PM for Confluence Templates. I am very curious about your ask. I suspect you are wanting to create 'Space Templates?' If you're interested and available, I'd love to learn more about your use case and needs here. [Please book a quick zoom call with me!](https://calendly.com/slucas-atlassian/30min?month=2023-01) thx.


author: Jack Brickey
body: Hi [@Nahuel Sznajderhaus](/t5/user/viewprofilepage/user-id/4069069) ,

I would start with the documentation if you have not already reviewed. Here is a link that might help get you started - [create-a-template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/)

Beyond creating the template it really comes down to educating all of your users to take advantage of this template. There's nothing to prevent them from starting with a blank page unfortunately.


Tags: cloud

confluence-cloud
How to see documents in Knowledge without granting licenses?
Asked by Teresa Condon:

We use Confluence for knowledge and want members of our organization to see articles. However, we don't want to give them all licenses because of the volume and we don't want to open for anonymous users. Are there any suggestions?


Answers:
author: Jack Brickey
body: One idea...

If you happen to use JSM you could create a KB space and make these individuals Customers. However they would need to access the article via the Portal.


author: Sam Nadarajan
body: If you're on Confluence Server you could set up a firewall between your public Confluence space on your internal server and the public. Users VPN'd to your network (if that exists) could then access your content.


Tags: confluence-server

server
Marketplace App Auto Uninstalling
Asked by Cheryl Inwood:

I'm having an issue with this app free trial installing and then uninstalling automatically.

[https://marketplace.atlassian.com/apps/1228689/floating-table-of-contents-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1228689/floating-table-of-contents-for-confluence?hosting=cloud&tab=overview)

I have found another report of similar which was related to billing info not being up to date, but I believe our account is. <https://community.atlassian.com/t5/Jira-Service-Management/Unable-to-install-apps-from-ATLASSIAN-MARKETPLACE/qaq-p/1478888>

Can anyone offer any help or advice, please?![Confluence.png](/t5/image/serverpage/image-id/214734iBA2E794ED38D59E6/image-size/large?v=v2&px=999 "Confluence.png")


Answers:
author: Jack Brickey
body: Have you contacted the [vendor support](https://grovrdev.atlassian.net/servicedesk/customer/portal/11)? That would certainly be my first step.

comments: author: Cheryl Inwood
body: I have, thanks, all sorted now.


Tags: atlassian-marketplace

cloud

confluence-cloud
Markup macro in confluence cloud
Asked by Ganesh:

HI Community,

Confluence server version we have Markup macro available, however I don't find the markup macro in confluence cloud. Markup macro is not available in cloud or do we need to install any add-on to get that macro. Thanks in advance.

Best,

Ganesh.


Answers:
author: John Price
body: Hi Ganesh -

Confluence Cloud supports Markdown natively. That's the most common use for the Markup macro in my case. I would recommend getting comfortable with Markdown - "Confluence wiki" markup format won't be relevant.

comments: author: John Price
body: Oh, also for those on Data Center, there's this request to add Markdown as the native editor syntax: <https://jira.atlassian.com/browse/CONFSERVER-55637> .


author: Ganesh
body: [@John Price](/t5/user/viewprofilepage/user-id/1137254) Thanks for taking your time to writing to me.

I have searched for markdown macro. however I couldn't found it in our confluence cloud instance? Any suggestions? Thanks.

Best,

Ganesh.


Tags: cloud

confluence-cloud