youngmon/atlassian-qna huggingface dataset:
Invite Button missing on Trello Board
Asked by Jose Susa:

Hi all, I was hoping to get some direction on how to invite people into my trello board. Recently we had someone who was the admin of the trello board and this person was able to add users to it. Now, I have the admin access and I don't see the invite button to add people. The board is set to "Private Workspace" and not sure if this has anything to do with this. Also, the previous admin user has been removed from the board. Any ideas you can suggest?

Thank you!


Answers:
author: Michael Pryor
body: I think this is because the board is not in a Workspace that you are a member of. The previous admin probably made it in one of their Workspaces. Can you move the board if you are a board admin to one of your Workspaces?

comments: author: Jose Susa
body: Thank you [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) , I'll give that a try.


author: Brittany Joiner
body: [@Jose Susa](/t5/user/viewprofilepage/user-id/4588636) i think even when it's private you should still have the option to see the invite button. Can you post a screenshot of what you see in your top bar here?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/163958iA1BAC961246D7C89/image-size/large?v=v2&px=999 "image.png")

comments: author: Jose Susa
body: Hi [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) , sorry for the delay. Here is the screenshot:

![Trello_Invite_Button_Missing.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/164380iA0DAB591A48DEAA9/image-size/large?v=v2&px=999 "Trello_Invite_Button_Missing.jpg")

I hope you can figure it out. thank you for your help!


author: Brittany Joiner
body: Yeah im not sure what this "private workspace" is, but I think that's the issue, [@Michael Pryor](/t5/user/viewprofilepage/user-id/3825744) is this like the legacy "private" team? I saw it on someone else's board recently and I have no idea what it is or where it came from. Im guessing you can't change the workspace either since it doesn't look selectable?
team cant see each others cards
Asked by DreamHomes Almeria:

we are a two man team and not always in the office at the same time. My boss can add new cards onto my lists but she cant see what else is in my list that was there before, just tells her how many cards ive go in each list. I have checked both accounts and the are both showing workspace visible. What else can i do to fix this


Answers:
author: Hannah Humbert - Simpla Workflows
body: It sounds like your boss has a filter on the board. Does she see this in the top right of the board?![filter board.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/164009iE6BD27C7DAD8CAA0/image-size/large?v=v2&px=999 "filter board.PNG")  

If so, simply selecting the "x" will remove the filter.


author: Brittany Joiner
body: [@DreamHomes Almeria](/t5/user/viewprofilepage/user-id/4588454) are you sure those changes are syncing from your devices? Ie, can you see your changes on another device if you log in? I'm not sure its possible to only show certain cards to certain people intentionally, so my only thought of what could be happening here is that the changes arent syncing online and therefore you're each only seeing the changes you created on that device.


author: Jose Luis Gaitan
body: Maybe they don'r have the "Browse project" permission...

Ask your Administrator if you are using an issue security scheme with some restictions for users

comments: author: Hannah Humbert - Simpla Workflows
body: I think this question relates to Trello, not Jira
Not able to see UI component inside slack channel to comment on Trello Card
Asked by Shishupal Shakya:

Hi,

I have recently integrated Slack with Trello.

Slack channel is getting notified well as soon a someone comments on Trello board.

But, I am not able to comment from Slack Channel on any board since slack is not showing me any button to click and comment, I can comment using "/trello comment Test" but I want UI component inside Slack channel itself to comment on the card.

Please let me know in case I am missing something in the settings.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Shishupal Shakya](/t5/user/viewprofilepage/user-id/4588353) ?

Welcome to the Community! My recommendation would be to read the Trello guide on [The Trello app for Slack](https://help.trello.com/article/1049-slack-app) - this may be able to provide some guidance on sending comments from Slack to Trello.
> Here's a little snippet of what the article contains:
>
> When a link to a Workspace visible card or board is sent in a channel @trello is in it will automatically show you the details and let you perform quick actions. Everyone in the Slack channel will be able to see what the board or card is about even if they do not have a Trello account.
>
> ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/57696d369033601c8a8ec8f1/file-FPP0ANEXXk.gif)
>
> @trello will not automatically join any channels on its own. Invite @trello to the channels you want it to expand Trello links in by typing `/invite @trello` in those channel(s).
>
> Note: For security reasons @trello will only show details for cards and boards that are in the linked Trello Workspace, and are Workspace visible (ie. @trello will not unfurl content on boards that are private). To unfurl content on private boards, you can use the `/trello url-to-card-or-board` command.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Shishupal Shakya
body: Thanks [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)

Got it, To comment on any Trello Card from Slack I'll have to paste card link in the slack channel.

My expectation is to make it bit simpler.

Is there not a way that allows users to comment on Trello Card without pasting its url in slack channel?


author: Laura Holton _ACE Rotterdam_
body: Hi [@Shishupal Shakya](/t5/user/viewprofilepage/user-id/4588353), unfortunately this is as simple as it gets at the moment ? but they are always developing and improving the Power Ups so the capabilities might be there further down the line (i know that doesn't help for right now though!).
retrieve archived board
Asked by Karoline Lindsay:

Hi, I cant access archived boards. Is this because i am on a free plan? Do I need gold/ premium Trello membership to access archived boards?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Karoline Lindsay](/t5/user/viewprofilepage/user-id/4588088) ?

Welcome to the Community! Were you a board admin of the boards you are trying to retrieve? You will have needed to be a board admin to do this but it's not the end of the world if you aren't as hopefully you can just ask the original board admin to reopen the board for you.

Trello has a support article on this that covers reopening boards/workspaces and what to do if the board is completely missing, you can view that here \>\> <https://help.trello.com/article/781-reopening-a-closed-board>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Karoline Lindsay
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) , yes I am admin of the boards I am trying to retrieve. Will try the options on the link. Thanks.

Karoline


author: Laura Holton _ACE Rotterdam_
body: I'll keep my fingers crossed for you! The next stage if you are unable to retrieve them would be to raise a ticket directly with Trello support which you can do here \>\> <https://trello.com/en-GB/contact#/>

P.S. If you found this solution helpful you can help other Community members in the same position find the solution they need quickly by accepting the answer above ?


author: Iain Dooley
body: [@Karoline Lindsay](/t5/user/viewprofilepage/user-id/4588088) with the recent changes to workspaces, what you might find is that you need to move some boards out of your workspace into a different workspace in order to reopen closed boards without exceeding the 10 board free limit (or you could upgrade your workspace to a paid plan which would allow you unlimited boards).
Custom fields
Asked by stephen_weller:

I have added a custom field using the text option however the box to enter the text is tiny. Is there a way to expand it?


Answers:
author: Hannah Humbert - Simpla Workflows
body: There is no long text custom field option, unfortunately :( it would be cool to see some other field types released in the feature, so if this one is important to you, I'd reach out to Trello directly with a feature request. In the meantime, the description of the card would be the place to go to enter anything that's longer than a few words.


author: Laura Holton _ACE Rotterdam_
body: Hi [@stephen_weller](/t5/user/viewprofilepage/user-id/4588077) ?

Welcome to the Community! Unfortunately the text box is pre-sized by Trello and is unable to be altered. The Trello article Suvradip points to will help walk you through custom fields in a bit more detail for future use but does not include the capabilities you seek.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Suvradip Paul
body: Hi [@stephen_weller](/t5/user/viewprofilepage/user-id/4588077) ,

Could you please check this trello guide -

<https://help.trello.com/article/1067-using-custom-fields> and a field name can be up to 25 characters ?

Let me know if that helps.

Cheers

Suvradip
Card visual in Calender for a user?
Asked by Jan Ducker:

Dear all,

I have some users in Trello who are connected to Calendar but when I synchronice this Calender with tifferent Agenda's ", we all see the Cards of oneother. Is there a way to make a selection what card can be seen in one agenda or not?

thanks


Answers:
author: Hannah Humbert - Simpla Workflows
body: I don't believe there is a way to filter what cards sync to your calendar - it's sort of an "all or nothing" type thing. The only way I can think of achieving this is to have separate boards for each member so that each board contains cards assigned to that specific person. From there, each person would link their board to their calendar. This would mean having separate boards rather than one main board, so you lose that "overview", so if you wanted to go down this track, I'd recommend keeping the main board, and connecting the other member boards using Butler or Unito. Happy to provide more detail if you think this could be a good solution.

comments: author: Jan Ducker
body: I have found a well solution for the problem. I Made a copy of the agenda for my collegae


author: Laura Holton _ACE Rotterdam_
body: Hi [@Jan Ducker](/t5/user/viewprofilepage/user-id/4587844) ?

Welcome to the Community! It's a good question, I imagine it's a bit of an information overload seeing everything. When you speak of agendas are these different board or just different lists on one board? If these cards you are seeing are tied to one board I don't believe it is possible to split it out further at the moment.

I hope this helps but if you have any further questions just ask ?

All the best,

Laura

comments: author: Jan Ducker
body: Hey Laura, thank you for your reply. The problem is that I have a planning in Trello with a Calender tool. Al my customers are 'a card' with a checklist.  
To follow up a customer I have made a Total planning in Calender. It works great and gives me structure!   
At this moment I copypast the information in An ICloud agenda so my employee can see the agenda for this or next week. He follows up the card. I have al lot of checklist items (to do thinks) and 'cards' who are for me important but not for him that month/ week etc. So he has to see only the cards witch are relevant for his work. Can you help me with solving this problem. The way we do our work now, can give some miss planning problems by copy-past.   
thanks
Can I switch from my old Google Drive to a new one?
Asked by Elizabeth Antonio:

I've been trying to switch google Drives in Trello all day. I even created a new account under my new work gmail, deleted my other gmail account from Trello and I am still getting only my old gmail drive attached to my NEW gmail Trello account. Even after adding the Drive Power Up and making sure its in my new gmail account, I'm still getting my OLD google drive. It doesn't make sense to me.

Any advice??


Answers:
author: Andrea Crawford
body: Can you verify if these are the steps you've taken so far?   

* Open the board where you're using the Google Drive power-up
* On the right sidebar, click Google Drive
* Click "Remove personal settings"

![Screen Shot 2021-10-06 at 1.49.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/163822iD58C8232F3E6E75D/image-size/large?v=v2&px=999 "Screen Shot 2021-10-06 at 1.49.32 PM.png")
Why is custom fields not enabled at the premium level?
Asked by Sburlison:

Created a new board for this quarter and discovered the "custom fields" option is not enabled for the board- it's grayed out and not clickable. I have a premium level subscription.


Answers:
author: Andrea Crawford
body: Hi there! Can you verify that the board belongs to your premium Workspace? It's possible to have both a premium Workspace and one or more free Workspaces. If your board happens to belong to a free workspace, custom fields probably won't be enabled. If this is the case, you can move your board into your premium Workspace following [these instructions](https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs#:~:text=You%20can%20change%20the%20Workspace,from%20the%20drop%2Ddown%20menu.).

comments: author: Sburlison
body: Yes. The board is listed under a premium workspace.

![Trello Board.png](https://community.atlassian.com/t5/image/serverpage/image-id/164138iF5496D7D448FEF3C/image-size/large?v=v2&px=999 "Trello Board.png")


author: Andrea Crawford
body: Is it possible your Workspace has a [legacy Business Class subscription](https://help.trello.com/article/1307-legacy-business-class-subscriptions)? If so, the solution is to upgrade your workspace to current Premium subscription in order to access all features.   

If this is not the case, then can you open a Support ticket at <https://trello.com/contact> ?


author: Sburlison
body: This resolved the issue but I can no longer find the "Project Estimate" for the custom fields. That's what was driving this issue. Any idea where I can find it? Thanks for the help.

Note: Attached a Q3 board, which shows the project estimate for the custom field we can add to all of the cards on that board. For Q4 I can now click the custom field but no longer have the "Project Estimate" as an option.

![Custom Fields II.png](https://community.atlassian.com/t5/image/serverpage/image-id/164147i8F0FE05A05BD0B5B/image-size/large?v=v2&px=999 "Custom Fields II.png")![Custom Fields.png](https://community.atlassian.com/t5/image/serverpage/image-id/164148i62A858B44A46FAB2/image-size/large?v=v2&px=999 "Custom Fields.png")


author: Andrea Crawford
body: One more thing - can you open a card and see if the Custom Fields button works on the card, and if the Custom Fields menu is not blank as in your screenshot?


author: Sburlison
body: Thanks. I checked that earlier and it shows nothing when I click custom fields within a card. It's really disappointing as this project tool no longer meet our needs without this option.


author: Andrea Crawford
body: This is not expected behavior, you should be able to use the custom fields feature. I'm sorry for the trouble you're experiencing!

Can you open at ticket at <https://trello.com/contact> ? I suspect there's an issue that is specific to this board (and I'm sure they'll be able to help you figure it out).


Tags: custom-field
Error
Asked by Ariel Goyoaga:

Puedo iniciar sesion en la app trello del mac, pero cuando quiero acceder a l app desde ios me da error y no puedo entrar aunque ponga la clave correcta.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hola [@Ariel Goyoaga](/t5/user/viewprofilepage/user-id/4587104) ?

?Bienvenidos a la Comunidad! Lamento que parezca tener problemas para iniciar sesi?n. Trello tiene un art?culo de soporte para ayudar a solucionar problemas de iOS que puede resultarle ?til \>\> <https://help.trello.com/article/1061-troubleshooting-for-the-ios-app>

Espero que esto ayude, pero si tiene alguna otra pregunta, simplemente pregunte ?

Todo lo mejor,

Laura
Space Tools - Administrators list should be updated
Asked by Prashanth Danda:

I want to remove one user from "Space Tools" - Administrator list.

I am part of Administrators list, but I don't see an option to remove a user.

Please assist me to do this.

Thanks


Answers:
author: Karim ABO HASHISH
body: hi [@Prashanth Danda](/t5/user/viewprofilepage/user-id/5085878)   

Would you please indicate which confluence version you are using server/datacenter or cloud.

Thanks,  

Karim

comments: author: Prashanth Danda
body: I am not sure, let me find out and tell you, thanks
watch bottom
Asked by kohopir975:

Hi

need to show labels like bottom on a page, and people able to click on it to watch or unwatch.

something like this:

![topcis.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/227140iDFCAB47609B7C33D/image-size/large?v=v2&px=999 "topcis.jpg")

Any idea?

Thanks


Answers:
author: Patrick Vanhoof
body: You can watch spaces, pages and blogs, but not labels.


author: Fabio Racobaldo _Herzum_
body: Hi [@kohopir975](/t5/user/viewprofilepage/user-id/5044386) ,

as a user you can watch page or space that you can view. Please take a look to the following guide <https://confluence.atlassian.com/conf713/watch-pages-spaces-and-blogs-1077913946.html>

Hope this helps,

Fabio

comments: author: kohopir975
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) Hi, Thanks for answer, but does not related to my question.

Any other idea?


Tags: confluence-server

label

server

watch
How to import space exported from one confluence environment to another confluence environment?
Asked by Mitesh Barot:

I have exported a space from a customer's confluence space and trying to import that into our confluence space.

I am trying to perform this activity via Settings \> Administration \> Import Spaces.

The zip file size is about 3 GB.

Upon attempting import it starts with "Import in Progress" but it does not move further for a decent amount of time.

![MicrosoftTeams-image (1).png](/t5/image/serverpage/image-id/227130i78EBFDC87BED0F1D/image-size/large?v=v2&px=999 "MicrosoftTeams-image (1).png")

Also at times, I get an error message "There was an error during import. See our guide for raising a bug".

Kindly assist me with this issue.

Thanks You!


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Mitesh Barot](/t5/user/viewprofilepage/user-id/5085791) ,

You'd need to contact Atlassian support to help you resolve the issue.

comments: author: Trudy Claspill
body: And the link for that is:

<https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
Is there a way to hide labels from showing on pages?
Asked by Dalan Chan:

I created a section using content with labels. The issue is it shows the labels with the page I'm pointing to and I want to be able to hide the labels. Is this possible?


Answers:
author: Nicolai Sibler
body: Hi [@Dalan Chan](/t5/user/viewprofilepage/user-id/5085641) ,

I'm not sure about your exact requirement, but if you're on Server, it's possible either way:

* If you don't want the labels to be displayed in the *Content by Label* Macro output, untick the very checkbox in the *options* section
* If you want to hide the labels on the pages themselves, check [How to hide labels in Confluence page using JavaScript in Specific Spaces](https://confluence.atlassian.com/confkb/how-to-hide-labels-in-confluence-page-using-javascript-in-specific-spaces-836603034.html)

Hope that helps!

Kind regards,

Nicolai

comments: author: Marie Arellano
body: Is there a way to hide labels on Confluence Cloud?
User profile list macro
Asked by Austin M:

Hello. I was hoping to insert a user profile macro that displayed small user profiles, similar to that is used on the team page (per the attached screen shot).  

Is this achieved through setting up groups, and inserting a user list, or is it through another macro?   

<br />

![Screen Shot 2022-11-23 at 7.48.15 am.png](/t5/image/serverpage/image-id/227093iD64B34C7F1CDBD18/image-dimensions/295x182?v=v2 "Screen Shot 2022-11-23 at 7.48.15 am.png")


Answers:
author: Klaida Sulko
body: Hi Austin,  
to respond your request, we have a solution for that... I would suggest to try the User Profiles for Confluence app.  
This app helps you to use a contact person macro that makes it easy to display and identify colleagues in charge of a certain topic in Confluence Cloud.

![Chris Muller 3.png](https://community.atlassian.com/t5/image/serverpage/image-id/227458i49A41D1B223C7FB4/image-size/large?v=v2&px=999 "Chris Muller 3.png")

I would suggest to give it a try! It is free for 30 days! Here, you can start your[free trial!](https://marketplace.atlassian.com/apps/29106/user-profiles-for-confluence?tab=overview&hosting=cloud)  
I hope that this solution will fit with your needs!

Kind Regards,  
Klaida

(Communardo Products)


Tags: cloud

confluence-cloud

user-management
Does Confluence Data Center Retention delete active pages after retention period
Asked by Cecile Kerr:

If we enable a retention rules for page versions by age, like 5 years for example, and if the current/active page hasn't been edited for 5 years, will it get deleted?

Or does it only apply to past revisions of a page?


Answers:
author: Darin - Opus Guard
body: [@Cecile Kerr](/t5/user/viewprofilepage/user-id/5085624) would it be helpful if we brought [Content Retention Manager for Confluence Cloud](https://marketplace.atlassian.com/apps/1233769/content-retention-manager-for-confluence?hosting=cloud&tab=overview) to Data Center?

comments: author: Cecile Kerr
body: Yes, this would be very helpful to make sure that pages stay relevant. Thank you for considering it!


author: Darin - Opus Guard
body: Ok! We'll start exploring it. We are just wrapping up our Jira Retention Management app launch.


author: Cecile Kerr
body: Upon further searching I did find this

"It's important to note that for page and attachment versions, the latest version is never deleted, only the history. Retention rules never prevent people from creating new versions."

Unfortunately we are looking for a capability to identify "stale" pages for potential for cleanup with filters for latest views and last edit.


Tags: confluence-server

server
Is there a way to display multiple months of an embedded calendar
Asked by Alex Ballard:

I'm looking to display 3 month increments in a calendar form on a confluence page.

Currently using an embedded team calendar. We do also have access to outlook if that is a better route to embedding.

Thanks in advance


Answers:
author: Brant Schroeder
body: [@Alex Ballard](/t5/user/viewprofilepage/user-id/5085505) Welcome to the Atlassian community

Confluence Calendars only provides the following display options:

* Month
* Week
* List
* Timeline

Unfortunately there is not a way to display 3 months at a time.


Tags: calendar

jira-software