youngmon/atlassian-qna huggingface dataset:
Copy/Paste of hyperlink stopped working on 11/24
Asked by Kathy Link:

I have a page in confluence where I copy a hyperlink of a ServiceNow task and description to a table. The pasting of this hyperlink works.

I then copy/paste this hyperlink and description into a separate confluence page that shows what I am working on that day. This worked great until 11/24. Now when I copy/paste, it underlines the text with the hyperlink, but doesn't include the URL.

What changed on 11/24?


Answers:
author: Ana Bennett
body: Hello Shannon,

We are facing the same issue. We copy a list of Jira tickets from excel with hyperlinks and once we publish the confluence document, the links get removed. This was working for us last month. We are using Chrome 96.0.4664.110 on Windows 10.

Thank you,

Ana


author: Shannon S
body: Hello Kathy,

Thank you for raising this on Atlassian Community. I hope you are doing well. My name is Shannon, and I'm happy to assist you.

I understand you've encountered an issue where you paste a URL into Confluence, it underlines the link, but it doesn't include the URL. Can you show me an example of how this looks?

I haven't encountered any issues lately that would affect copying and pasting into Confluence, and generally, the browser or OS settings control that. Can you tell me what browser and OS you're using and if you have made any changes lately to them? Also, can you confirm if your colleagues encounter the same problem?

Take care, and I hope to hear from you soon!

Shannon \| Atlassian Community Support


Tags: cloud

confluence-cloud

copy

paste

url
Can't login on Mac desktop app
Asked by Adrian Segar:

Starting Trello desktop app today, am asked to login (something that hasn't happened for a long time). Click on Login button, choose login through Trello (have an Atlassian account, works fine in browser version of Trello). The moment I type my email address, the password field disappears and I'm prompted Login through Atlassian. Click on green Login through Atlassian button and a blank window displays. Nothing else happens. Can't login on Desktop app, Mac OS 10.14.6

Please help! Don't want to have to use the browser version of Trello!


Answers:
author: Len Yeh
body: I had the same issue. Turns out there was an update to the app, that I accessed from the App Store.

After the update, this issue was resolved.


Tags: login
Is there a My Cards view on the mobile app?
Asked by Andrew_Simmonds:

On the desktop app there is a My Cards view that allows me to see all my cards (across all my boards) sorted by due date.

Is there a way of seeing this on the mobile app?


Answers:
author: Deepanshu Natani
body: Hi [@Andrew_Simmonds](/t5/user/viewprofilepage/user-id/3899829) ,

Yes, the mobile app has a "My Cards" view. Checkout the below screenshot for more details.

![trello-sc.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/93207iCA2AEC829CB12F02/image-dimensions/355x640?v=v2 "trello-sc.jpeg")

comments: author: Andrew_Simmonds
body: Thank you, but this is quite different to what I can see on my iPhone - I just have a menu along the bottom with Boards Home Search Notifications Account


author: Andrew_Simmonds
body: Ah, I've just found a preconfigured search: "[@Kevin Read](/t5/user/viewprofilepage/user-id/237756) is:open" which seems to return all my cards, albeit not in due date order - I guess this is an iOS workaround? .. and I've now discovered that searching: "@me sort:due" returns them in due date order ... problem solved, thank you :)


author: Deepanshu Natani
body: This is not available in ios app.

Workround: If you go to the search tab and use ***[@Kevin Read](/t5/user/viewprofilepage/user-id/237756)***your assigned cards will appear as the results.


author: Andrew_Simmonds
body: Thank you :)


author: Iain Dooley
body: [@Andrew_Simmonds](/t5/user/viewprofilepage/user-id/3899829) in addition to the ability to search @me and so on, I created BenkoBoard which is like an improved version of the native cards view, with the added benefit that you can reprioritise the cards since all the cards you're added to aggregate in a central board:

<https://trello.com/integrations/#benkoboard>
How to change language for Chinese-version web trello?
Asked by Zhou Yiran:

Currently the language is simplified Chinese, but I cannot find where to change language in the settings.

![1.png](/t5/image/serverpage/image-id/93178i3A223734ED53B214/image-size/large?v=v2&px=999 "1.png")![2.png](/t5/image/serverpage/image-id/93179iC800FFB3FB410515/image-size/large?v=v2&px=999 "2.png")![3.png](/t5/image/serverpage/image-id/93180i05809273C8949CE9/image-size/large?v=v2&px=999 "3.png")


Answers:
author: Deepanshu Natani
body: Hi [@Zhou Yiran](/t5/user/viewprofilepage/user-id/3899477)

To change the language,

Click on Settings

Switch to Settings tab

Click on Change language option under the Account details section.

Refer below image for more details.

![change-language.png](https://community.atlassian.com/t5/image/serverpage/image-id/93183i84E2ACCF5E045638/image-dimensions/590x196?v=v2 "change-language.png")

comments: author: Zhou Yiran
body: Hi there,

Thank you for your reply!

Unfortunately, I simply don't have this "Account Details - Change Language..." option. Do you have other suggestions?

![no language-change option1.png](https://community.atlassian.com/t5/image/serverpage/image-id/93186i5468D3BBDA35D81B/image-size/large?v=v2&px=999 "no language-change option1.png")


author: Deepanshu Natani
body: Seems like you are using Trello with an Atlassian account.

Your language setting is synced from Atlassian, so you won't see the 'Change Language...' option like shown above.

You can change your language setting at <https://id.atlassian.com/manage-profile/account-preferences>

More details are available here: <https://help.trello.com/article/745-is-trello-available-in-other-languages>


author: Zhou Yiran
body: You're right.

Thanks a million!


author: Deepanshu Natani
body: [@Zhou Yiran](/t5/user/viewprofilepage/user-id/3899477)Can you please accept the answer if your query is correctly answered? This will help other users having the same query in future :-)


author: Zhou Yiran
body: Sure! Thanks :)


Tags: china
Notification with Text
Asked by Indonature_Travel:

In the TRELLO (free version by now, I'm testing it), how to do it so that when TRELLO sends my Client the notification at a deadline, it sends it accompanied by a text which says, for example, "The Deadline for your payment is in 2 days".

I have tried to research by myself but no way, so sorry... Thank you so much for your kind help!


Answers:
author: Soumyadeep Mandal
body: Hi [@Indonature_Travel](/t5/user/viewprofilepage/user-id/3899455) ,

Welcome to the group!

Just visit the below links and follow the steps or install power-ups! I hope it will solve your problem!

<https://blog.trello.com/custom-due-date-reminders>

<https://help.trello.com/article/794-adding-due-dates-to-cards>

<https://trello.com/power-ups/565dafa433bd441cac66be20/deadlines-by-elegantt>

comments: author: Indonature_Travel
body: Thank you so much! Unfortunately none of the links corresponds exactly to my issue... But thanks so much anyway! :)


author: Iain Dooley
body: [@Indonature_Travel](/t5/user/viewprofilepage/user-id/3899455) If you want to send out a notification externally to someone when a card is due and customise the card content, there are a few options:

1) Use Butler to trigger an email to a Zapier email parser, then send the email out from Gmail or Office365 reformatted however you like, and with your ideal subject

2) Use Butler to trigger sending an email from my product BenkoDesk by posting a comment:

<http://www.benkodesk.com/>

3) I haven't tried it but you might be able to automate similarly with SendBoard, ymmv I know that it doesn't something similar to BenkoDesk (shared email in Trello) but depending on how the email sending is implemented Butler may not be able to interact with it:

<https://sendboard.com/>

comments: author: Indonature_Travel
body: Thanks so much, I will check those options.

I cannot find the prices of Benkodesk.. I will keep on checking.

Thanks so much,


author: Iain Dooley
body: [@Indonature_Travel](/t5/user/viewprofilepage/user-id/3899455) yeah I'm in the process of getting BenkoDesk verified by Google so you can't sign up on your own anyway without a big warning!!

The price is A$200/year per email address, unlimited users and boards.


author: Indonature_Travel
body: Wowww too much expensive for what I am just "trying" at the moment, as I don't know if it will work. Also if it has any cost, it should be profitable enough for the task that it does.

At the moment I would be seeing other options for free while I check at least if it really works for my needs, maybe 3 or 4 months at least.

Thank you so much once again,


author: Bibek Behera
body: Hi [@Indonature_Travel](/t5/user/viewprofilepage/user-id/3899455) ,

You can use the due date notification feature, <https://help.trello.com/article/740-notifications-are-not-working>. Not sure about the custom text tough.

-Bibek

comments: author: Indonature_Travel
body: Thank you so much. Unfortunately it is not exactly what I am searching... but thanks anyway!
setting board rule to sort lists by recently updated cards
Asked by Tyler Ottinger:

I'm having trouble making the board button to function for the whole board. It's only giving the option for one list to be affected by button. I want when a change or comment happens to the card then the list will update the order by sending the card to bottom to show top of list needs attention.


Answers:
author: manuelgeek
body: [@Tyler Ottinger](/t5/user/viewprofilepage/user-id/3899076)

Instead on Creating a button rule, you can opt for Rules, Then card Content Rules like below

![WhatsApp Image 2020-05-02 at 8.54.54 PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/93208i89AA8018BBEFB734/image-size/large?v=v2&px=999 "WhatsApp Image 2020-05-02 at 8.54.54 PM.jpeg")

You can use the Rule when a comment is made to a card by anyone then add actions to it  
eg  
Move the card to bottom/top of the list.  
See below:

![WhatsApp Image 2020-05-02 at 8.59.35 PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/93209i6F76A12935486F52/image-size/large?v=v2&px=999 "WhatsApp Image 2020-05-02 at 8.59.35 PM.jpeg")I Hope this helps.

Regards
All the cards from a board have disappeared
Asked by Ana Cecilia Sanchez:

In one of my boards, all the cards in all the colums are not accessible any more. However under the title of the colums I can see they say 6 cards, or whatever number of cards I had but I cannot acces them because they are not there. I write a new one and that one is visible and accessible but if I close the board, when I open it again, the new card has also disappeared and now underneeth the colum title it says 7 cards.

Please could you let me know how to retrieve the cards in order to see them.

thank you


Answers:
author: Michael Pryor
body: You probably have a filter applied: <https://help.trello.com/article/787-filtering-cards-on-a-board>

comments: author: Ana Cecilia Sanchez
body: thank you very much for your replay

I finally close a window for searching on the top right of the screen and the cards came back. Aparently I'm not the first with this problem and is not easy to find an answer about that in trello manuals.


author: JOHN WILEY
body: I had the same problem and the same solution worked. Thanks Ana and Michael
Can you pin the activity feed to your trello board like it was a list?
Asked by nick criscuolo:

Is it possible to make the board wide activity feed persistent and be able to arrange it on my board like any other list instead of being hidden under the menu?


Answers:
author: Michael Pryor
body: Hi Nick! No it is not currently possible to do this.


author: Iain Dooley
body: [@nick criscuolo](/t5/user/viewprofilepage/user-id/3898955) what's the use case for this? Sounds curious, maybe there's another way to achieve the same outcome.

comments: author: nick criscuolo
body: It's not critical. A client wants to be able to check the board and see everything new at a glance without going to the menu and scrolling down or looking in the individual cards


author: Iain Dooley
body: [@nick criscuolo](/t5/user/viewprofilepage/user-id/3898955) another community member actually created a Chrome extension just the other day that allows you to filter a board to show only card with unread notifications on them:

<https://www.creatio.com.au/news/our-first-chrome-extension-trello-notifications-filter/>

I guess it depends on your definition of "new" but this would at least provide them an "at a glance" view of any cards on which they have unread notifications for a given board (assuming they're on the web and not mobile or desktop app).


author: nick criscuolo
body: Thanks! I will give it a try


Tags: activity-stream
Can I create a private board where invited people can view my board, but not have editing rights?
Asked by Alan Gordon:

Can I create a ++private++ board where invited people can view my board, but not have editing rights?

I want to create a private board for my "members". I want them to be able to 'watch' the board or individual lists. I will post content and updates - I want them to be able to add their own comments - but not be able to edit the content.

Right now if I create a private board and invite people - they can move cards around, delete cards, change my content, etc. In other words - I want to have Administrative rights on my private board, but not give everyone else admin rights - just view and comment.


Answers:
author: Lenny Dennis
body: Hi [@Alan Gordon](/t5/user/viewprofilepage/user-id/3613282)

Through Trello Business Class you can add a member to your board as an observer.

<https://help.trello.com/article/732-adding-observers-to-boards>

Regards,

Lenny

comments: author: Alan Gordon
body: I have Trello Gold right now. I see that business class allows me to create observers, whereas my Gold account does not. <https://trello.com/en-US/pricing>

I'm a one person company, so the last time I upgraded to business class - all of a sudden every time I invited someone to a board I was getting charged. It was very confusing as to why people were being put on my team, when I was actually only trying to collaborate with them - not pay for them. I felt like I had a virus that every time I would talk to someone on Trello I was upgrading them to business class - so I quickly dropped that and went back to Gold.

There should be a happy medium for very small businesses and one person operations like me.


author: Iain Dooley
body: [@Lenny Dennis](/t5/user/viewprofilepage/user-id/3508522) you only get charged for team members or multi-board guests in Business Class. So as long as you ensure you only invite each external member to one board, you won't need to pay for them.

If you need to collaborate externally from lots of different boards through a single email, you could look at my product BenkoDesk which allows you to email from unlimited boards with unlimited members:

<http://www.benkodesk.com/>

SendBoard does something similar but they have a per user/per board cost:

<https://www.sendboard.com/>


author: CollinsJumah
body: Hello [@Alan Gordon](/t5/user/viewprofilepage/user-id/3613282) ,

following your challenge i would like to give my suggestion!

Private boards are only visible to any user added as members, and they can view and edit it as well. This works on a free plan Trello, mybe you could try premium. Otherwise you can add user as an observer.![23.png](https://community.atlassian.com/t5/image/serverpage/image-id/93205i0F00E36E507A6B99/image-size/large?v=v2&px=999 "23.png")

Regards.


author: Iain Dooley
body: [@Lenny Dennis](/t5/user/viewprofilepage/user-id/3508522) you can do this with a free team so long as you don't have more than 10 boards per team. You can make a board team viewable but so that members cannot self join, but can vote and comment.
With the recent migration of Trello to Atlassian, is there a way to see how many Trello users?
Asked by Jessica Venditti:

In my Atlassian account, I can see those that have access to JIRA, Confluence, etc. At times when people sign up for Trello, I am seeing an email notification and I see them in Atlassian but there are others that are not listed. What is the best way to see just the Trello only users?


Answers:
author: Ryan
body: Hi Jessica,

You should be able to see this in your admin hub by going to Directory \> Managed accounts. At the top of this page you should see a message where you can download a CSV file of all of your new Trello users. You can find out more information about this here: <https://confluence.atlassian.com/cloud/manage-accounts-with-trello-access-980454116.html>.

Enjoy your week!

Ryan

comments: author: Jessica Venditti
body: Thanks [@Ryan](/t5/user/viewprofilepage/user-id/3704695) There was confusion here as I thought I could see this informatoin as the site admin but you need to be the org admin to see the directory I was looking for.. I think I have this all cleared up.


Tags: account

atlassian-account

people
Bulk removing deactivated accounts
Asked by Ibrahima Gakou:

Is there a way to generate a report for deactivated accounts in a specific team and have them bulk removed as well from that team? I desperately need this as I have about 600+ members in a team all deactivated accounts but still take space in the team.


Answers:
author: Iain Dooley
body: [@Ibrahima Gakou](/t5/user/viewprofilepage/user-id/3898800) you can use the Trello API to change team membership, here's the endpoint for removing a member from a team:

<https://developer.atlassian.com/cloud/trello/rest/#api-organizations-id-members-idMember-all-delete>

comments: author: Ibrahima Gakou
body: Thanks, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) this is great!
??? ??? ???????
Asked by ??????:

![?????? ?????? 2020-05-01 ? 17.57.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/93102iE6C79742C5F0E57C/image-size/large?v=v2&px=999 "?????? ?????? 2020-05-01 ? 17.57.14.png")?????? ???????????????? ????? ? ?????? ?? ????? ????????????? ?????????? ??? ????? ???? ??? ????? ?????? ?? ??????


Answers:
author: Soumyadeep Mandal
body: Hi [@??????](/t5/user/viewprofilepage/user-id/3898637) ,

Just visit the below link and follow the steps! I hope your problem will be solved!

<https://help.trello.com/article/801-deleting-a-board>
Is it possible to hide checklist items from the calendar view?
Asked by James Crook:

I have a "Marketing Calendar Board" that I use to map out our marketing activities. Is it possible to hide checklist items on the calendar view? When I'm presenting the calendar it becomes distracting to see all of the checklist items.


Answers:
author: jessbarnett
body: Hey James, at this time there isn't a way to hide these items from the Calendar. It's something we'll consider depending on the feedback we hear from folks.

If you haven't already, please fill out a feedback form about Advanced Checklists available in-app. You'll see it in the assignment menus and within [Your Items](https://trello.com/my/tasks).

Thanks for your thoughts, keep 'em coming! ?
Running Giphy Game How do I get the card with the most votes to automatically go to the top?
Asked by Lisa_Small:

I am doing a Giphy voting game for a big team and need a way to have the card with the most votes automatically go to the top.


Answers:
author: Iain Dooley
body: [@Lisa_Small](/t5/user/viewprofilepage/user-id/3898503) you could do this with 2 the following Butler command:![2020-05-04 at 2.50 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/93263i5176720775FE9E24/image-size/large?v=v2&px=999 "2020-05-04 at 2.50 pm.png")

If you wanted to reduce your overall command runs, you could set a Calendar command to sort the list every day at a given time, or use a Board button to sort lists by votes at the end of your voting period.
How can I search for and highlight a specific word in comments within a card?
Asked by Gaetano:

Within a card with many comments I would like to find important words.


Answers:
author: Soumyadeep Mandal
body: Hi [@Gaetano](/t5/user/viewprofilepage/user-id/3898522) ,

First of all welcome to the group!

If you'd like to search for a specific keyword on a comment, you can go to the search bar in Trello and type comment:*typekeywordhere*.

That will show you the card where the comment appears. While the comment won't be highlighted, as a workaround, you can click on CMD+F on your keyboard to open up your browser's search bar. Then you can type in your keyword and you'll be able to find it.

You can check this article to see other search locators that can be used in Trello: <http://help.trello.com/article/808-searching-for-cards-all-boards>

comments: author: SlyCooperFan1 (inactive)
body: This is not working as intended. It's not searching comments properly, it seems to be searching descriptions instead.


author: Iain Dooley
body: [@Gaetano](/t5/user/viewprofilepage/user-id/3898522) if you use the web version of the app you can just do it with good old cmd+f/ctrl+f text search on the page

comments: author: Gaetano
body: thank you very much, your advice was very important.


author: Gaetano
body: But when I search for the word on the mobile App, what can I do?


author: Patrick van Hoeijen
body: When I use CTRL-F in the web browser version of Trello and search for a word used in a comment on a card, it does not work; it only works when the card is opened.  
When I use Jump To on the upper left side it finds the words I search for and shows the cards where it is found. However, If I just type a part of the word, it doesn't work either: how can I search for that, using for example an \*?

comments: author: Iain Dooley
body: [@Patrick van Hoeijen](/t5/user/viewprofilepage/user-id/4474976) if you want to find words in comments on all cards not just those you have open, you can use the "comment:" modifier in the search feature:

<https://help.trello.com/article/808-searching-for-cards-all-boards>
Team member access
Asked by Paul Foster:

Is it possible to add somebody as a team member so that they can view the board and pass comment, but not actually edit/delete any cards?


Answers:
author: Michael Pryor
body: You need to make them an observer: <https://help.trello.com/article/732-adding-observers-to-boards>

comments: author: Paul Foster
body: Hi.

Thank you for your quick reply.

I can see that this is only for Business Class subscribers, not the free version which I am currently trying out.

Thank you anyway.

Paul


author: Iain Dooley
body: [@Paul Foster](/t5/user/viewprofilepage/user-id/3898470) if you have a free Trello team, you can still do this by setting your Board permissions so that anyone in the team can view, disabling self-join but allowing team members to comment:

![2020-05-04 at 2.53 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/93264iCBEC6C970935F85C/image-size/large?v=v2&px=999 "2020-05-04 at 2.53 pm.png")

The only limitation is that you won't be able to have more than 10 boards in your free team.

You can read more about Trello board level permissions here:

<https://help.trello.com/article/791-changing-permissions-on-a-board>


author: Paul Foster
body: Thank you. I will take a look and see if it works for me.
Removing template status and deleting a template board
Asked by Sally Walker:

I am the owner of a board that is currently set to be a template. How can I remove the template status so I can delete the board? Thanks.


Answers:
author: Ryan
body: Hi there,

You can revert your template back to a board from your board menu. Go to "Show Menu \> More \> Convert to Board".

Enjoy the rest of your week!

Ryan