youngmon/atlassian-qna huggingface dataset:
Downgrading a Workspace from Premium to Standard
Asked by Lukasz Szymanski:

Hello, I have recently discovered Trello and I am finding it very promising for keeping tasks/jobs under control in our small family business. I have started with a 14d free Premium trial and as of now I want to keep going but with Standard plan. I do not see Premium features to be so crucial for us.

And now... when learning and getting familiar with Trello I have created a Workspace I want to continue with. But it seems to be marked as Premium workspace and I can't really downgrade it. In Help/FAQ there is a "how to" description but it does not work for me. The trial for Premium plan is already gone and additionally I have "cancelled" it and when I go to "Explore Plans" and chose Standard, I cannot apply it to my existing workspace. It is not "clickable".

One solution is to create a new workspace, upgrade it to Standard plan and move everything for existing workspace to newly created one. But that is a solid evening of work for me. Or can I migrate with the earlier created content to new workspace without hassle?

Cheers,

Lukasz


Answers:
author: Alex W
body: Hey Lukasz, this is discussed here: <https://community.atlassian.com/t5/Trello-questions/Premium-Trial-is-Expiring-Ready-to-Pay-for-Standard/qaq-p/1847270>

We don't have the ability to move from the Premium free trial to Standard yet, so you can either wait for the free trial to end for you to move to Standard, or raise a ticket with Trello Support and ask for us to instantly cancel the trial so you can move: <https://trello.com/contact>

comments: author: Lukasz Szymanski
body: The issue solved itself - it seems that there is a 24h time period between running out of Premium and going for Standard plan.

I was getting "go Premium" all over the place and, as I have posted, I have cancelled the free Premium (still could have done it even thou the Premium was gone (?)). And still was not able to go for Standard. The following day my existing Workspace simply lost "This is Premium Workspace" attribute and I was able to upgrade it to Premium.

Either way - Solved.

Cheers.
Is there a way to see the quota usage for a previous month?
Asked by Stephanie:

I am trying to determine what level is the best fit for me, but I only think to check my quotas at the absolute wrong times like the 4th of the month. Is there a way to see how much of my quota was used in a previous month to get a better sense of what plan is the best fit?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Stephanie! I think the only things that have quotas are your butler commands and no. of boards. Users is another one, but you can easily check on your workspace members in your workspace settings. Same for boards, you can easily see how many boards you have within your workspace settings under "boards".

For your butler quotas, you can check that by opening your butler automation directory, and then selecting "Account" on the bottom left:

![Screenshot_20211105-081726_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/168029i0D9F599FAF21548C/image-size/large?v=v2&px=999 "Screenshot_20211105-081726_Chrome.jpg")


Tags: quota
Why do I have command logs that do not include any action/execution?
Asked by Linh Tong:

I am trying to understand why there are Trello commands that ran but without any actions listed in the log. Without further details like the other command logs (that said it sorted, or it moved a card, etc), it's hard to me to trace back to their original rules and decide whether the rule was necessary, or functioning.

![Screen Shot 2021-11-04 at 9.33.49 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/167981i9CD3BC917B1985A5/image-size/large?v=v2&px=999 "Screen Shot 2021-11-04 at 9.33.49 PM.png")

Thanks!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Linh! Welcome to the community ? it looks like it could be a calendar command potentially? If you have a rule to say "every day, look for cards with "X", and do "Y"", but one day there are no cards with "X", that means the command will trigger, but no action will happen. Can you see any calendar commands enabled on your board?
Timeline of epic card
Asked by Annelies Van der Sanden:

Hello everybody,

For big projects we use epic cards to have an overview of all the to-do's linked to the project.

So we made an automation, once an epic card is created the system will automatically create cards for all the to-do's.

the project manager than puts due dates and completes the information on the card en transfers the card to the trello board of the team responsible.

In the epic card we can sort the linked cardes on the due date, but is is possible to see this in a timeline overview so we can show this aswell to customers and have a clear calendar overview of what happens when?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Annelies! Have you already looked into the native [timeline view](https://help.trello.com/article/1246-timeline-view)? There are also a few power ups that offer timeline/Gantt chart views. If you type "Gantt" in the Power Up directory, you'll see a few. Team Gantt is one, and Planyway is another.

If you're just wanting to look into one epic and its related tasks, you can filter the board to just see specific cards in the timeline view. Perhaps you could do it with labels? Potentially labelling the epic with the epic name, and then all of the related tasks with the same label. You could use a grey label if you don't want it to show on the front of the card. It would be cool if the label would auto-copy from the epic card to the children tasks, but not sure if Hello Epics offers the ability to copy information from the epic to the children cards.

comments: author: Annelies Van der Sanden
body: Hi Hannah, Thanks for the reply.

your suggestion will work perfectly on epic card that are all on the same board. But in this case the epic cards are distributed over approximatly 6 boards.

Any ideas/suggestions on how to do that?


author: Hannah Humbert - Simpla Workflows
body: [@Annelies Van der Sanden](/t5/user/viewprofilepage/user-id/4582826) the native Trello timeline view will just show you the contents of one particular board; there's currently no way to see a consolidated view of many boards. There are apps like Unito's 2-way board sync (a paid power up) that will allow you to consolidate cards into a master board, and then you could use the timeline in that master board, or, power-ups like Planyway, Team Gantt, etc. allow you to add more than one board to their timeline view, but that would require a paid subscription.


author: Annelies Van der Sanden
body: i'm currently testing Unito's power up and have an idea on how to set this up

thanks!


Tags: epic

screen
Get a the URL link into an email
Asked by dt:

Hi everyone

i am trying to create a rule with an automatic email to my colleagues when i close a card.

this is ok thanks to the butler automation system.

i want them to receive the following message:

"the card {cardname} has just been closed. please check the answer inside.

link to the card is : {?????}"

and then, i want to add the url address so they can click on it and go into the card easily.

But i cannot find the correct description {?????}. can anyone help me ?

i hope to be clear...

thank you

Daniel


Answers:
author: Felix
body: See <https://help.trello.com/article/1157-variables> for a list of the variables you can use.

What you're looking for is {`cardlink`}

comments: author: dt
body: Thank you Felix !

This is great help !!

Daniel
Delete custom fields on trello (pop up not appearing)
Asked by Rhona B:

Hi   
All the advice that I've read for deleting custom fields in trello says a pop up should appear. A pop up does not appear. Is there a way to work around that?  

When I click on create a custom field all I can do is click on a previously made one or add a new one.   

<br />


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Rhona! What do you see when you open the custom field settings and click on an existing field? Do you not see the option to delete the field?

![Screenshot_20211104-224625_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/167929iE87CFADF6624F921/image-size/large?v=v2&px=999 "Screenshot_20211104-224625_Chrome.jpg")

comments: author: Rhona B
body: Hi Hannah,  

Thanks for responding so quickly - a co-worker managed to help me out.   
I expect it to work like checkboxes works.   

Thank you for the visuals though it helps explain it.   

Rhona
Question on privacy and access
Asked by Jaanus V?nt:

Hi everyone, I could not find a definitive answer to this. Wihtin a Trello private Board- if I give access (link the account) via power up to google drive, or evernote or whatever ,Is that access automatically given to everyone that is a member of this private board. In other words they can also access the same files as me?? Thanks for the answer


Answers:
author: Felix
body: No.

If you authorize the Google Drive Power-Up in Trello, you're just giving your Trello account the ability to view your Google Drive. Any files you attach to Trello cards via the Google Drive Power-Up remain inside Google Drive, and will respect the permissions applied in Google Drive.

Other Trello users can't see the files in your Google Drive.


Tags: access

dropbox

evernote

google-drive
Board button disappears whenever I close my browser
Asked by Pincha Vongchant:

I want to use board button to automate a list on my board. I saved the button and already added it to my board. The problem is whenever I close my browser and reopen Trello, the button disappears and cannot be found in the Butler tab as if it was never created.


Answers:
author: Harrison Carr
body: Hey Pincha,   

I used to have this issue as well, no problems for me when i started using the native app though; would this be an option for you?   

I know it can be a bit funny if you're trying to setup customisations on the board if you're using an anonymous entry or different machines, worth a try!   

Harrison
Why can I see a shared board on my iPhone app, but not on iOS app/browser?
Asked by Kirsty Lee:

Someone shared a board with me.

It is visible on iPhone app.

But not on my browser nor Trello iOS app.

Where might it be hiding?


Answers:
author: Harrison Carr
body: Hey Kirsty!   

I'd give using the link to the board a go on your native devices and see if that helps; should be over in the right hand "show menu" bar, right at the bottom. Otherwise, it should usually live in the left hand panel under 'my boards'. Maybe even favouriting the board on the device that works will help you get to it on your other devices.

Good luck!
How to add image files from a excel file to the confluence attachments using script
Asked by Nachikethas E:

I was writing a script for automatically updating the data in the confluence page

Now I need to add some of the image file (png) to confluence page

1. I cannot directly take from the local storage

2. I need to add images in the confluence attachments and then I need to add the file in confluence

For the second option I need to know how I can add images from my excel file directly to confluence attachments using script


Answers:
author: Aron Gombas _Midori_
body: This is the documentation of the REST API call which creates a new attachment:

<https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content---attachments/#api-wiki-rest-api-content-id-child-attachment-post>

As you see you have to pass the attachment content in the request body. For that, you have to be able to read that from the Excel file.
??????????????????
Asked by Emiko Okushima:

?????????????????????????????????????????????????

????????????????????????????


Answers:
author: Rick Li
body: ????????????????????????  

<br />

????????????????????  

[????????](https://support.atlassian.com/ja/confluence-cloud/docs/search-for-pages-and-posts/) ?????????????

> #### ????????????????????? {#toc-hId-202586723}
>
<br />

<br />

???????????


Tags: cloud

confluence-cloud
Issue while exporting to PDF
Asked by Rahul:

When I export a page to PDF the images and text are getting overlapped. How to get rid of this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Rahul](/t5/user/viewprofilepage/user-id/4478462) ,

there is a bug in progress in the Atlassian backlog <https://jira.atlassian.com/browse/CONFCLOUD-73284>

Please vote and watch it.

Fabio

comments: author: Rahul
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) when u increase the length and width of the page images are coming side by side but single images are displayed towards left which are supposed to be in center


Tags: cloud

confluence-cloud
Hello, would like to seek your help on how to move the topic in page tree, tks a lot.
Asked by Valen CHEN:

Hello, would like to seek your help on how to move the topic in page tree, tks a lot.


Answers:
author: Ollie Guan
body: Hi [@Valen CHEN](/t5/user/viewprofilepage/user-id/5099069) ,

move and reorder Pages?

<https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html>
Page analytics
Asked by Austin M:

Does anyone know if Atlassian has a plan to add analytics for individual macros that can be added to a page?  

Currently they have analytics for attachments, but with so much integration available now, we tend to use those to deep link content within the page instead.  

For example.   

We now link Figma files directly in page, rather than attachment of screen grabs of the design, which need to be relinked, every time design is updated.   

Therefor.  

It would be awesome if the link macro that allows us to do that, could have analytics to see if anyone engages with it.


Answers:
author: Austin M
body: That's something I would be interested in chatting about. Either macro analytics or how analytics can be improved on pages to help creators understand the health and effectiveness of pages.


author: John Hooper
body: Hi [@Austin M](/t5/user/viewprofilepage/user-id/5085575) - I'm a PM at Confluence who is involved with growing and improving our analytics offerings, so thanks for reaching out about this.

This makes a lot of sense as a type of Confluence usage that would be helpful to have reporting on. We don't currently have macro reporting as part of our plans to improve page analytics for the immediate future. We are looking into how we can evolve both Page Analytics as well as our more admin-centric Analytics features (Site, Space, + Search Analytics), so we'll keep this in our list for potential use cases we want to be factoring in.  

If we do start making a project around this type of an addition, would you be interested in discussing this in more detail with our team?


author: Aron Gombas _Midori_
body: [@Austin M](/t5/user/viewprofilepage/user-id/5085575) How do you imagine the analytics of an individual macro?

What do you count as a "view" for macro? A macro is always part of a page or blog post, never a standalone "thing".

Or what analytics do you mean here?

(Which pages use a given macro can be searched for in CQL.)


author: John Hooper
body: Awesome, thank you [@Austin M](/t5/user/viewprofilepage/user-id/5085575)! I'll reach out next time we're doing customer research on these topics


Tags: analytics

cloud

confluence-cloud

macro
glossary template for Japanese
Asked by Kazu:

I will create my team's glossary in Japanese. so I am seraching a usefule template of glossary. But I can't find a template that suitable for us.

Anyone use a template of cloaary in japanese? Could you please share a website how to create glossary on your confulence.

Thanks in advance!!


Answers:
author: Summer Hogan
body: Hi [@Kazu](/t5/user/viewprofilepage/user-id/5037228) - here is something that might help! <https://www.atlassian.com/software/confluence/templates/content-design-glossary>

comments: author: Kazu
body: Thanks!! someone in japan use it ?


author: Sam Lucas
body: Hi [@Kazu](/t5/user/viewprofilepage/user-id/5037228) We're you able to use the above template for your glossary needs?


author: Kazu
body: We'd like to use the character of KANJI in japanese on our confluence site....I don't know how to use the KANJI instaed of alphabetic letter.


Tags: cloud

confluence-cloud
I'd like to create a FAQ page on my project.
Asked by Kazu:

I'd like to create a FAQ page on my project.

But I'm note familiar with how to create a FAQ page.

Could you please share a usefule information or retalted web site?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Kazu](/t5/user/viewprofilepage/user-id/5037228)

The easiest way to create FAQ on confluence is with the use of the expand macro:

```
https://support.atlassian.com/confluence-cloud/docs/insert-the-expand-macro/
```

In addition you can search the marketplace for apps, like this one [https://marketplace.atlassian.com/apps/1211855/faq-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211855/faq-for-confluence?hosting=cloud&tab=overview)

Let me know if this helps.

comments: author: Kazu
body: Thanks, your advice will be useful for me. I'll try it.


Tags: cloud

confluence-cloud
Lost changes on a Draft - How do I recover them?
Asked by Bobby Hough:

I was working on two drafts in two separate tabs simultaneously over the last 3 days for a total of about 4 hours. Today, while actively making some updates to one of the drafts, I got an error at the top of my screen that I lost my connection with the server. This suspended my editing capabilities for a few moments. After my connection to the server was restored, I continued editing but some of my keystrokes were not logging and the page was jumping around randomly. So, I closed my browser in an attempt to fix whatever was wrong.

However, when I went back to confluence, both of my drafts had lost several changes. It is important to note that the changes that were lost were not necessarily my most recent changes either. For example, I lost the title of my document and paragraphs of copy, which were some of the first things I added to the document, but retained some new copy and images I had added hours later. This happened to BOTH drafts I had open at the time of the server error.

Any way I can get these back?


Answers:
author: Brant Schroeder
body: [@Bobby Hough](/t5/user/viewprofilepage/user-id/5098952) Welcome to the Atlassian community

You would not be able to recover a draft since there is no versioning on them. Here is some additional information on how drafts work in cloud <https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/#Drafts>

comments: author: Alexmar Sanchez
body: Hi Brant, even now, April 2024 this option is not available? I got the same issue recently


author: Torsten Lundahl
body: I also keep losing progress because of this flawed workflow.. get on with it!!   
Seems like usability is not Atlassians top priority ??


Tags: cloud

confluence-cloud
Table Transformer macro - searching for a substring in the Description field
Asked by Emil:

Hi,

I would like to search for a substring in the Description field, but it does not return anything although the substring is in the Description field. I've just started to check this topic on the internet and found that it is not that easy, but I would be curious if there is any workaround for that with the Table Transformer macro.

My SQL is the following and it does not return anything although the substring is in the Description field and with other fields searching for a substring works fine:

SELECT 'Key', 'Summary', 'Description',  
CASE  
WHEN 'Description' LIKE "%Dear%" THEN "Dear is found"  
END AS 'Calc_field'  
FROM T1  
ORDER BY 'Key'

Thanks,

Emil


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Emil](/t5/user/viewprofilepage/user-id/4935187),  

It seems to be smth unusual with the "Description" field parsing: your SQL query is a working one and it operates as expected with other fields coming from the Jira Issues macro. We suppose that it may come from the "\\n" end of the lines, we'll look into the issue closely.  
As a workaround, you may use the following query:  

SELECT 'Key', 'Summary', 'Description',  
CASE  
WHEN MATCH_REGEXP(T1.'Description', "dear")  
THEN "Dear is found"  
END AS 'Calc_field'  
FROM T1  
ORDER BY 'Key'  
It works well for me.

comments: author: Emil
body: Hi [@Katerina Rudkovskaya \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/3738229) ,

Thanks for the quick reply. I've tried your workaround, and I need to check the version of Table Transformer macro I use, because I've got an error message that MATCH_REGEXP is not an alasql function. As far as I could see this function was introduced during this summer.


author: Katerina Rudkovskaya [Stiltsoft]
body: Hi @\[deleted\],  

Yes, please update the app - the current version is 9.5.2.   

Meanwhile, we've created a ticket to look into the AlaSQL library closely to see if anything can be done with the original query. Seems that it's quite a task - I'll return to this thread if we come up with any solution.


author: Katerina Rudkovskaya [Stiltsoft]
body: Hi @\[deleted\],  

Please update the app once more - the latest version is 9.6.0. The issue with the LIKE statement was fixed by our developers.


author: Emil
body: Hi [@Katerina Rudkovskaya \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/3738229)

Thanks a lot! And thanks for your quick reaction as well. I will do that in January and let you know if it is working.


author: Emil
body: Hi [@Katerina Rudkovskaya \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/3738229)

I've tested it in v9.6.0 and it is working fine now. Thanks a lot for your quick support. :-)


Tags: confluence-server

description

filter

server

table

table-filter

table-filter-and-charts

table-transformer
Multilevel numbered list (independent for page text and every table cells)
Asked by Paul Smith:

Hello. I need multilevel numbered list independently for text and table cells.

This code works, but it affects breadcumbs.

If I add a **.wiki-content** to fix breadcumbs display issue - the numbering in the table not work correctly.

Can u help with that? PS: I am not an admin, so I can edit the style within my page.

```
<style>
ol {
    counter-reset: item;
    margin-bottom: 10px;
}

ol li {
    display: block;
    position: relative;
    margin: 0.11em;
}

ol li::before {
    content: counters(item, ".")".";
    counter-increment: item;
    position: absolute;
    margin-right: 100%;
    font-size: 80%;
    background-color: #F0F0F0;
    color: #2C3135;
    font-weight: bold;
    padding: 1px 4px;
    border-radius: 3px;
    right: 10px;
    /* space between number and text */
}

table ol {
    counter-reset: myTableCounter;
    margin: 0.11em;
}

table ol li {
    display: block;
    position: relative;
}

table ol li::before {
    content: counters(myTableCounter, ".")".";
    counter-increment: myTableCounter;
}
</style>
```


Answers:
author: Paul Smith
body: Fixed with

```
#breadcrumbs li:before { display: contents; }
```


author: Nad
body: nawaf2296@gmail.com


Tags: confluence-server

css

server