youngmon/atlassian-qna huggingface dataset:
Jira problem
Asked by Hossna shirshekar:

In the process of creating an issue in Jira, create version keeps giving me this error" A value must be provided for the field: Project Type"


Answers:
author: John Funk
body: Hi Hossna - Welcome to the Atlassian Community!

Check the Field Configuration for this project and issue type to see if the Project Type field is marked as required.


author: Kristj?n Geir Mathiesen
body: Hi [@Hossna shirshekar](/t5/user/viewprofilepage/user-id/5559688)

Do you have a screenshot for us?

Thanks,  
KGM

comments: author: Hossna shirshekar
body: ![Screenshot 2024-08-02 175251.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/339814iBCBA1B8BFA8D0CC8/image-size/large?v=v2&px=999 "Screenshot 2024-08-02 175251.jpg")


Tags: data-center

jira-data-center
Branch history card
Asked by Sergio Garzon:

Hello everyone,

I migrated a Jira instance to a new one, and I also had to create a new Bitbucket instance and set up its repositories. The migration was successful, but the branch history does not appear in the new instance. Could someone please provide some information on this

![branch.png](/t5/image/serverpage/image-id/339807i2E6AA98A6ECE91BF/image-size/large?v=v2&px=999 "branch.png")


Answers:
author: Vronik
body: Hi

Look at this

<https://jira.atlassian.com/browse/BSERV-8219>


Tags: bitbucket-cloud

cloud

jira-cloud
Quick Filter Option Not Appearing
Asked by Charisse Robison:

For our Team Managed Kanban board I would like to create a **Quick Filter** for a custom field called "Themes" where the user can click on the quick filter button to select one of the themes entered in that field as a checkbox.

I am an admin of our Atlassian account and have created the project myself so there are sufficient privileges to do this. I have accessed the Project Settings \> Board, however, there is no option for Quick Filters. Only, *Columns and Statuses, Custom filters, Card cover images, and Timeline.*

Are customizable quick filters still a thing? Thank you!


Answers:
author: Trudy Claspill
body: Hello [@Charisse Robison](/t5/user/viewprofilepage/user-id/4496121)

Welcome to the Atlassian community.

To make custom Quick Filters for a Team Managed Software project Kanban board you need to select the**custom filters** option.

However those custom filters cannot be created to provide a dynamic selection list, mimicking what you see for the built in filters like Epic, Type, or Labels. Instead you would have to create a JQL statement specific for each Theme value, and each of those would be a separate custom filter that you could activate.

I have not yet found a suggestion for this in the Atlassian public backlog, though there may be one. You could open a support request directly with Atlassian to see if they can provide a link to such a suggestion, if one exists.

comments: author: Charisse Robison
body: Thank you, Trudy!

This makes sense. I think I can work around that since we have only a few themes to choose from.


author: Bill Sheboy
body: Hi [@Charisse Robison](/t5/user/viewprofilepage/user-id/4496121) -- Welcome to the Atlassian Community!

For a team-managed project, "quick filters" are called "custom filters".

And, those filters are based on a JQL filter. They do not allow creating a selection list of checkboxes, as does the Issues view with Basic options.

Kind regards,  
Bill

comments: author: Charisse Robison
body: Thank you, Bill. I appreciate the response.


Tags: cloud

jira-cloud
Jira report based on Excel data
Asked by Jasdeep Joga:

I have some results from a SQL query. Is it possible for me to import the results someway into Jira and create a report in Jira?


Answers:
author: Trudy Claspill
body: Hello [@Jasdeep Joga](/t5/user/viewprofilepage/user-id/2786439)

No.

Can you explain more about your use case? It is not possible to execute a SQL query against Jira data when you are using Jira Cloud, so what is the source data for your SQL query?

And why would you want that information to be shown in a report in Jira?

Do you mean rather that you ran a JQL **(Jira** query language) query from an Excel spreadsheet to get data from Jira?


Tags: cloud

jira-cloud
Customize fields appearing on resolution screen based on labels
Asked by GlenellRosburg:

How can I make 2 additional fields appear on the resolution screen and make the fields required based on specific text entered in my Labels field?  

I'm on Jira Cloud a  

I tried to make fields appear on the resolution screen based on specific conditions in the Workflows Transition settings. Is this where I would set this?  

I tried to create an automation. I can't find an action that allows me to modify a screen field based on a transition to done.

Hmmmm....


Answers:
author: Samuel Gatica
body: Hi [@GlenellRosburg](/t5/user/viewprofilepage/user-id/4760526)

Regrettably, this cannot be accomplished using the native tools available in Jira. <https://jira.atlassian.com/browse/JRACLOUD-71000>

This can only be accomplished with a third-party add-on like [Behaviours - ScriptRunner for Jira Cloud](https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?tab=overview&hosting=cloud)

Check vendor doc at <https://docs.adaptavist.com/sr4jc/latest/features/behaviours>

Best regards

Sam


Tags: cloud

confluence

confluence-cloud
jira dashboard
Asked by Nidhi singh:

* I was looking to see one graph/gadget showing both data points side by side (Original Estimate vs Time Spent) by assignee so the team member will know how the estimate is showing against actual hours?


Answers:
author: Marlene Kegel - codefortynine
body: Hello [@Nidhi singh](/t5/user/viewprofilepage/user-id/5526345),

I am Marlene, product manager of [Quick Filters for Jira Dashboards.](https://marketplace.atlassian.com/apps/1220136?utm_source=atlassian&utm_medium=referral&utm_campaign=quickj-new-reach-com-2774564)

If you are willing to try out a Marketplace app, you can have a look at our app.

Our "Quick Issue Statistics" gadget is able to sum up any Jira number field, including "Original Estimate" and "Time Spent".

On top of that you can filter all Quick Gadgets on your dashboard dynamically with the Quick Controller gadget.

You can [try Quick Filters for Jira Dashboards without installation](https://codefortynine-demo.atlassian.net/jira/dashboards?utm_source=atlassian&utm_medium=referral&utm_campaign=quickj-new-reach-com-2774564) on our demo dashboards.

![quick-filters-jira-dashboards_issue-statistics_time-spent_original-estimate copy.png](https://community.atlassian.com/t5/image/serverpage/image-id/339943i0D33AD1C98FCE04B/image-size/large?v=v2&px=999 "quick-filters-jira-dashboards_issue-statistics_time-spent_original-estimate copy.png")


author: Trudy Claspill
body: Hello [@Nidhi singh](/t5/user/viewprofilepage/user-id/5526345)

There is not a native Jira Dashboard gadget that can provide that.

Are you willing to acquire a third party app to satisfy your requirement?


Tags: cloud

jira-cloud
Dashboards for different querters
Asked by Nidhi singh:

Hello All,

Can anyone know how do I create dashboards based upon different quarters in Jira cloud for below requirements

Management Quarterly Dashboard Metrics per project:

? Who is working on each Quarter goals (Epics = goal)?

? Who is carrying over the stories each sprint in that quarter

? Original Estimate vs Time spent by assignee by quarter

? Percentage of time by Productivity category in that quarter

? Time spent by the assignee on each quarter Epic -Done

? List of all orange and white goals ? Issues created by other projects


Answers:
author: Jim Knepley - ReleaseTEAM
body: The way I've seen that done is to use the [startOfYear](https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#Advancedsearchingfunctionsreference-startOfYear) function to identify the date range of a quarter. For example, for issues resolved in the first quarter:

```
resolved >= StartOfYear() AND resolved <= StartOfYear(3M)
```

It's not great since you have to update the dashboard queries every quarter.

You can also get add-ons that extend JQL with functions like [this](https://sweetbananas.atlassian.net/wiki/spaces/JBP/pages/1174634501/startOfQuarter).


author: Aron Gombas _Midori_
body: I think you should:

1. create smart filters and JQL queries and use those as inputs to your gadgets
2. plus try if the [Quick Filters](https://marketplace.atlassian.com/apps/1220136/quick-filters-for-jira-dashboards?hosting=cloud&tab=overview) app can be used to dynamically change the inputs

With this technique, maybe it is sufficient to create a single dashboard, and use a dynamic selector to choose the quarter to report on.


author: ramyaallena
body: Hi [@Nidhi singh](/t5/user/viewprofilepage/user-id/5526345) ,

Have you achieved this in your dashboard? If yes, Could you please share the details of how you made it?

Thanks,

Vijaya Ramya Allena


author: Seon Shakespeare
body: Hi [@Nidhi singh](/t5/user/viewprofilepage/user-id/5526345)

Creating dashboards for specific quarters in Jira can be a bit tricky, as it doesn't have built-in functionality for that. You'd have to manually update date range filters quite often.

For more advanced reporting, you might want to check out the Atlassian Marketplace for apps that enhance Jira's reporting capabilities: <https://marketplace.atlassian.com/>

At my company, we use an app called easyBI for this kind of thing. It integrates really well with Jira and makes it much easier to create dashboards and reports that automatically track data by quarter. It's a paid add-on, but it might be worth looking into if you need that level of reporting power.

I hope that helps!


Tags: cloud

jira-cloud
Issue with Attachment Storage Path Mismatch after Project Key Change
Asked by Alexey Gusev:

Hello!

I recently updated the project key in Jira for one of our projects. The project key was changed from `TEST` to `TESTSERVICE`. However, despite this change, attachments are still being stored on the server under the old project key path, which is `TEST`.

Here are the details:

* **Old Project Key:** TEST
* **New Project Key:** TESTSERVICE
* **Attachment Storage Path on Server:** `<JIRA_HOME>/application-data/jira/data/attachments/TEST/`
* **Current Attachment Path Issue:** Attachments are being saved under the old key path `TEST` rather than the new key `TESTSERVICE`.

I have verified that the project key was successfully updated in Jira, but the physical storage path for attachments has not been updated accordingly.

Could you please provide guidance on how to resolve this issue? Specifically, I need assistance with ensuring that attachments are stored under the new project key path or updating the existing attachment paths to reflect the new project key.

Thank you for your assistance.  

Jira DataCenter 8.20.10


Answers:
author: Samuel Gatica
body: Hi [@Alexey Gusev](/t5/user/viewprofilepage/user-id/4639070)

This is an expected behavior.

All attachments will be accessible after the project key change. Please note, however, that the directory that they are stored in (under the `<Jira Home>``\data\attachments` directory) will retain the old project key. For example, if you change a project's key from TEST to DEMO, the attachments will be stored under `<Jira Home>``\data\attachments`\\`TEST`.

Please refer to Doc <https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html>

Best regards

Sam

comments: author: Alexey Gusev
body: Hi [@Samuel Gatica](/t5/user/viewprofilepage/user-id/753028) !

Thank you for the quick response. I saw this document: <https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html>

Then, another question: how can I obtain the absolute path to a specific attachment for a specific issue through Groovy if the interfaces

* AttachmentUtils
* AttachmentStore

are deprecated?


author: Samuel Gatica
body: [@Alexey Gusev](/t5/user/viewprofilepage/user-id/4639070)

Check this similar questions:

<https://community.atlassian.com/t5/Jira-questions/How-to-get-file-object-by-attachment-using-java-groovy/qaq-p/1593400>

<https://community.atlassian.com/t5/Answers-Developer-Questions/Getting-binary-data-from-attachment-files-in-Jira-using-Java/qaq-p/538723>

<https://community.atlassian.com/t5/Jira-questions/How-to-read-a-text-file-attached-to-an-issue-with-scriptrunner/qaq-p/1226865>

Hope this helps

Best regards

Sam


Tags: data-center

jira-data-center
Body Email with Scriptrunner in Jira Data Center
Asked by Luis Angel Valencia:

Hi Community,

Currently I?m using this line in my body mail to set the "custom_field" value **\<% out \<\< issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("MyFieldName")) %\>**

I want to set another custom field but in this case of "User Picker" type.

Do you know how can I set it?

Regards.


Answers:
author: Tomasz Kowalczyk
body: You can do the same but on the end try do get Display Name of user.  
So you can achieve this by this line of code  
**\<% out \<\< issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("MyFieldName"))?.getDisplayName() %\>**

it will work on single user picker. If you have multiple values in this picker then it will be a little bit more complicated.


author: Bhanu
body: Hi [@Luis Angel Valencia](/t5/user/viewprofilepage/user-id/5559529)

Welcome to the community!

Please share some details on what module you are using from script runner to get some insight into what you are trying to achieve?


Tags: cloud

jira-cloud

jira-data-center
Plans field from Epic?
Asked by Angel:

Hi!

In plans how the platform takes "Mobile App" \& "Plaform" on the sprint section?

Thanks

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/339767i5621EAEB365C660C/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Bhanu
body: Hi [@Angel](/t5/user/viewprofilepage/user-id/5540955)

Welcome to the community!

It's the name of the team configured in the Plan. You can access the teams configure for the plan from the Teams Section on the plan.  

Be sure to check Shared Teams section at the Plans admin level as well just in case some one else has configured the teams at Plans level and not the individual Plan level.

comments: author: Angel
body: Thank [@Bhanu](/t5/user/viewprofilepage/user-id/1830377)


author: Bhanu
body: Thank you for accepting my answer.


Tags: cloud

jira-cloud

plans
Populate the Parent Issue when creating Jira issue via hyperlink URL
Asked by Brian Adkins:

I have a hyperlink that I'm using to create a new Jira issue:

both of the following URLs work correctly (the second one populates the summary field):

* https://\<mytenant\>.atlassian.net/secure/**CreateIssue.jspa**?issuetype=10010\&pid=10008
* https://\<mytenant\>.atlassian.net/secure/**CreateIssueDetails!init.jspa**?issuetype=10010\&pid=10008\&summary=This%20is%20a%20sample%20summary

I would like to also be able to pre-populate the Parent issue field. Note that I'm not talking about the old parent-link or epic-link fields... I'd like to populate the [new Parent issue field](https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/) using the issue ID of the parent.

I have referenced the following articles without success:

* <https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html>
* <https://community.atlassian.com/t5/Confluence-questions/create-jira-ticket-button-or-link-or-form-in-a-confluence-page/qaq-p/1658548>

I have also tried the following URL patterns wtihout success:

* https://\<mytenant\>.atlassian.net/secure/CreateIssueDetails!init.jspa?issuetype=10010\&pid=10008\&**parent=10336**

<!-- -->

* https://\<mytenant\>.atlassian.net/secure/CreateIssueDetails!init.jspa?issuetype=10010\&pid=10008\&**parentId=10336**

<!-- -->

* https://\<mytenant\>.atlassian.net/secure/CreateIssueDetails!init.jspa?issuetype=10010\&pid=10008\&**parentIssueId=10336**

<!-- -->

* https://\<mytenant\>.atlassian.net/secure/CreateIssueDetails!init.jspa?issuetype=10010\&pid=10008\&**parentIssue=10336**


Answers:
author: Bill Sheboy
body: Hi [@Brian Adkins](/t5/user/viewprofilepage/user-id/625392) -- Welcome to the Atlassian Community!

First thing, I have not tried what you are describing. With that out of the way...

Have you tried using the parent with the issue key rather than the issue id:

parent=TEST-1234

Kind regards,  
Bill

comments: author: Brian Adkins
body: That worked!

https://\<mytenant\>.atlassian.net/secure/CreateIssueDetails!init.jspa?issuetype=10010\&pid=10008\&summary=This%20is%20a%20sample%20summary\&parent=ABC-123

thanks for the suggestion!


Tags: cloud

jira-cloud
Where do closed status stories go in reports?
Asked by Rachel Gonzales:

We use a status for Closed when we complete or no longer need a story but don't want to delete it because we may want to look back on it for reference later. I can't seem to find these associated to an Epic Report but would like to know if these stories go anywhere where they can be viewed in a report.

Here is my example:

![Test Close.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/339758i358F3A06CB9B3C6E/image-size/large?v=v2&px=999 "Test Close.PNG")


Answers:
author: Trudy Claspill
body: Hello [@Rachel Gonzales](/t5/user/viewprofilepage/user-id/4729595)

You said you want to view them in "an Epic report".

Are you looking at a specific report? If so can you provide a screen image of the specific report you are viewing?

Or are you wanting to find or create an Epic report? If this is the case, please tell us about the information you want to have in that report (list, metrics, etc.)

comments: author: Rachel Gonzales
body: Yes, I'd like to be able to see Closed status stories on this page so I can access or download in an excel.

![Epic Report request.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/339779i56E83E31AAD827A7/image-size/large?v=v2&px=999 "Epic Report request.PNG")  

I was able to find them in the Issues by creating a filter but when I go to export, it only does the first highlighted line   
![SS.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/339780i2DF30145AB230D2A/image-size/large?v=v2&px=999 "SS.PNG")


author: Trudy Claspill
body: What is the filter that you are using for the "MPB board"?

Can you also show us the mapping of Statuses to Columns for the board? Is the Closed status mapped to a column?

The reports associated with a board will reflect only the issues that are within the scope of the board's filter and for which the Status of the issues are mapped to columns of the board.

If the issue is no longer within the scope of the board's filter, then it will not be included in the reports that use access under the Reports menu when viewing that board.

If the issue's Status is not mapped to a column on the board, then that will also exclude it from being shown on the board, in the backlog, or in the reports associated with that board.


author: Rachel Gonzales

Tags: cloud

jira-cloud
How do I get all my issues withini an epic to appear in my portfolio plan?
Asked by Angie:

Within my portfolio plan I have selected a specific epic and it's stories to be part of the plan, however, when the plan is created it only shows a 1 story rather than the 10 linked to the epic.

Does portfolio only recognize ticket statuses that are set to "in progress"?

Any suggestions on how to address this?

Thanks!

Angie


Answers:
author: Mike Winston
body: There are a couple of things you need to look at. First you should look at your sources and how you are pulling everything in. Make sure all the stories are available in your source (so look at your board or project). Second, take a look if you have excluded anything, not just in your sources, but also in your Releases. If you have excluded a release, then this will exclude all the stories associated with that release (this caught me a bunch).

comments: author: Angie
body: Thanks, Mike! It turned out to be the sources I was looking at.


author: Mike Winston
body: If the answer is correct, can you accept it?


Tags: advanced-roadmaps
Do you have to use an exiting primary atlassian product in order to separately user Jira Portfolio?
Asked by Michael Harrison:

Do you have to use an exiting primary atlassian product in order to separately user Jira Portfolio? Can you use this product independently?


Answers:
author: Nic Brough -Adaptavist-
body: No. There's a clue in the name "Portfolio for Jira"

Portfolio is an **add-on** for Jira, it adds some data structures to an existing Jira, but the main data it works with is Jira issues (and projects, and users, and Software stuff if you have that, etc).


Tags: advanced-roadmaps
Portfolio will not run without an upgrade.
Asked by Accounts:

I recently purchased a 10 person license of Portfolio for our web team (4 people). My JIRA is licensed for 250 people. When I installed Portfolio for JIRA and licensed it, it tells me I must upgrade to a 250 person license order to use the add-on. Is it possible to use Portfolio for 10 people when we have a JIRA license for 250? It doesn't make much sense to pay $6600 when only 4 people need the add-on.


Answers:
author: Nic Brough -Adaptavist-
body: It is not possible to do that.

An add-on for an Atlassian application needs to be licensed to the same level the (highest tier) application is.

It makes perfect sense - you're using 4 people to manage 250. The 250 might not need some of the front-end functions of Portfolio, but the 4 are absolutely needing the information the 250 generate.

comments: author: Accounts
body: Sorry but I do not agree. Of the 250 licenses we own, 186 of them are assigned. So we are expected to purchase 64 licenses for users that do not exist? Anyway, if that's the way it is we will try to find an alternative.

Thank you.


author: Nic Brough -Adaptavist-
body: All Atlassian products are licensed in Tiers, but that's not really what I was talking about. All your users are effectively using the add-on product, even if they're not using its front-end.


Tags: advanced-roadmaps