youngmon/atlassian-qna huggingface dataset:
Where can I delete members from the workplace?
Asked by G?czi Bal?zs:

For the life of me I cant find the members page. Can you explain where to click like I was five?


Answers:
author: Rasmus Wulff Jensen
body: ![IMG_1319.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/339324i807B9D95D9AA8A8F/image-size/large?v=v2&px=999 "IMG_1319.jpeg")While on a board open the left side menu... There press members

![IMG_1318.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/339323iE0282A6E9464DFAE/image-size/large?v=v2&px=999 "IMG_1318.jpeg")

All members are listed in one of these 3 lists

![IMG_1320.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/339325i43F60F1150A626CC/image-size/large?v=v2&px=999 "IMG_1320.jpeg")


author: Matthias Gaiser _K15t_
body: Hi [@G?czi Bal?zs](/t5/user/viewprofilepage/user-id/5558043)

welcome to the Atlassian Community.

To remove members from Trello, check out [this docs page](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/). It mentions:
> To remove a member from a Workspace, go to the **Workspace Collaborators** page, and select "Remove..." to the right of their avatar. This member will also receive a notification that they were removed from the Workspace.

Hope that helps,  
Matthias.


Tags: cloud

trello-cloud
Something's Gone Wrong Message
Asked by Bek Zerbe:

I'm using the Windows Store version of Trello. Windows and the store downloaded app are all "up to date" and my trello is still working on other computers and iphone. Trello won't load and is showing "Something's gone wrong you may want to try reloading this page. Please contact us if the problem persists." but no one to contact. I've tried end task on the app, restarting computer and nothing works. No idea where to go from here.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Bek Zerbe](/t5/user/viewprofilepage/user-id/5557953)

welcome to the Atlassian Community.

I've never used the Windows App before so can't help you with first-hand experience, but I've found [this help article](https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/) about troubleshooting the app which lists these three steps to try:

* Restart the device
* Reset local data
* Reinstall the app

All the best for fixing the problem,  
Matthias.

comments: author: Bek Zerbe
body: Thank you for your assistance Matthias. I came in this morning and my computer had shut down at some point by itself. And trello is now working as normal after restarting. Not sure what the difference was overnight vs the several times I tried shutting down and hard reset yesterday! lol


Tags: cloud

trello-cloud
AUTOMA??O DE DUE DATE
Asked by Bruna Oliva Ferrari:

Como fazer para quando mudar a data do vencimento de um cart?o, para o cart?o vinculado a um lista de verifica??o mova a data de inicio para a mesmo data.


Answers:
author: Alisson Sartor
body: Ol?, Bruna!  

bem vinda a comunidade.  

Nao fiquei com total certeza da sua duvida, mas voce pode alterar a data de vencimento ao abrir o cart?o e utilizar a tecla D, isso vai abrir as datas e voce pode modificar.  

Atenciosamente  
Alisson  
Trello Team


Tags: cloud

trello-cloud
App keeps force opening an old card upon launch
Asked by Annice Yeo:

Im on Mac OS. The app (2.14.7-815) keeps launching with an old card already opened, there is no way to change it. I want to know how to do set it so that it doesn't open any cards upon launch.


Answers:
author: Matthias Gaiser _K15t_
body: Hey [@Annice Yeo](/t5/user/viewprofilepage/user-id/5557899)

welcome to the Atlassian Community.

It might help to reset the local data as instructed in this [troubleshooting article](https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/).

Cheers,  
Matthias.


Tags: cloud

trello-cloud
Viewing and Exporting Labels
Asked by Angela Morrill:

Hi, can someone tell me if there is a way to export labels from Trello? My team uses many labels, but I am finding it difficult to audit them to make sure there are no duplicates. I understand that it is easy to find duplicates if they are worded similarly, but if they are not worded similarly, duplication can occur. Also, when lots of labels are needed, editing the list can be tedious because there does not appear to be a "see all" function, and therefore I have to keep clicking "see more" until I get to the bottom of the list. Maybe there is a feature to see all the labels in one place and download them for review \& auditing, yet I have not found it yet.

Thank you!


Answers:
author: Alisson Sartor
body: Hello, Angela!  

Welcome to the community,  

Currently, Trello does not offer a feature to export labels. The number of labels you need to export isn't specified, but the best solution at the moment would be to handle this process manually. As for a feature that allows you to display all labels at once, this is a valuable suggestion, and I will recommend it to our team for future consideration.  

Kind regards  
Alisson  
Trello Team

<br />

<br />


Tags: cloud

trello-cloud
Templates cards help
Asked by amandabutler:

When you create a template card and need to update it, is there a way to update ALL the current cards that you previously made before the recent update to the template?


Answers:
author: Alisson Sartor
body: Hello, Amanda!  

Welcome to the community.  

Currently, there's no way to achieve this.  

You can actively collaborate on this card template, and all new cards created from the template will show the most up-to-date version. However, cards created by the template *before* the changes will not update automatically.   

<https://support.atlassian.com/trello/docs/creating-template-cards/>  

Kind regards  
Alisson  
Trello Team

<br />

<br />

<br />


Tags: cloud

trello-cloud
Como ver as modifica??es no Trello nas notifica??es de qualquer membro do quadro?
Asked by S?mua Maciel de Almeida:

Como ver as modifica??es no Trello nas notifica??es de qualquer membro do quadro?  

Antes, todas as modifica??es no Trello apareciam nas notifica??es de qualquer membro do quadro, mas agora n?o aparecem mais. O que mudou?


Answers:
author: Alisson Sartor
body: Ol?, S?mua!  

Bem vinda a comunidade  

Voce est? com a op??o de watching no quadro? Ap?s ativar voce recebe notifica??es sobre todas altera??es realizadas no mesmo  

<https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>  

Atenciosamente  
Alisson  
Trello team


Tags: cloud

trello-cloud
Issuing HTTP Post with Automation
Asked by Scott:

I've set up a Webhook with Make.com and formatted the URL to work with Trello. I've validated that I can open the webhook URL in my browser and receive a response.

Now, whenever I set up an HTTP request automation, I always get an error 400, even if I have nothing in the payload. What's the secret to getting this to work?

Thanks,

Scott


Answers:
author: Scott
body: Looks like this was just a matter of the JSON formatting of the payload - I'm now submitting this successfully to make.com.


Tags: automation

cloud

trello-cloud
Consulta sobre Trello Premium y espacios de trabajo
Asked by martin aranda:

Me podr?a alguien orientar a como se manejan los planes premium  
Tengo un organismo con aprox 15 usuarios cabecera que editan y modifican tableros, necestaria una sola cuenta premium para un espacio de trabajo o 14?


Answers:
author: Vronik
body: Hola

?chale un vistazo a esto de los planes, igual te aclara la situaci?n

<https://trello.com/es/pricing>


Tags: cloud

premium

trello-cloud
N?mero m?ximo de etiquetas (1000). Algu?m j? passou por isso?
Asked by Willian Cavalli:

Este quadro tem o n?mero m?ximo de etiquetas (1000). Para adicionar novas etiquetas, antes voc? precisa excluir algumas das atuais.


Answers:
author: Vronik
body: Hi

Look at this

<https://confluence.atlassian.com/jirakb/error-when-clicking-on-a-label-in-jira-the-value-10001-does-not-exist-for-the-field-project-779160834.html>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.

<br />

Thanks
zAgile Connect Integration
Asked by Matte Stevenson:

Evening!

We're starting to trial Jira Product Discovery, as a method to separate un-triaged feature requests before they enter the backlog if approved.   

We have also recently introduced zAgile Connect into our Salesforce to Jira workflow, allowing more visibility into Support cases as they relate to feature requests and defects.

While we are able to create/review/monitor the status of an issue in a Jira Product Discovery issue from Salesforce - it does not appear that the Salesforce linkages are present in the Product Discovery GUI as they would be in a normal Issue.

Is there a plan or timeline to implement this consistency? It will allow our Product team to more easily get to the originating Salesforce request where the Product Discovery issue was generated from.

Thanks!  

![2023-03-31_22-46-11.png](https://community.atlassian.com/t5/image/serverpage/image-id/249200iBFF267819D97EC6F/image-size/large?v=v2&px=999 "2023-03-31_22-46-11.png")


Answers:
author: Tanguy Crusson
body: [@Matte Stevenson](/t5/user/viewprofilepage/user-id/5185322) Jira Product Discovery does not yet support all integrations supported in other parts of Jira - and this is one use case like that. It is on our roadmap, but isn't supported today.


Tags: salesforce
Can you lock a view and provide permissions
Asked by Brian Channell:

When viewing a list, I'd like the ability for certain people to lock the view and others to just view without filtering. The use case is that my TPM needs to filter views by assignee so that we can evaluate workload balance. This means toggling filters.

Adding the ability to lock a view would be great. Thanks.


Answers:
author: Tanguy Crusson
body: Hi all, we're currently testing this as part of the upcoming [JPD Premium edition](https://www.atlassian.com/software/jira/product-discovery/premium)

![Screenshot 2024-08-22 at 19.07.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/343315i6706C19B6F050B04/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 at 19.07.44.png")


author: Tanguy Crusson
body: Thanks [@Brian Channell](/t5/user/viewprofilepage/user-id/5070628) , we don't support this today but it's already on the roadmap. In the meantime [@Amanda Barber](/t5/user/viewprofilepage/user-id/4511754) 's suggestion should work for you (not ideal, but should do the job)

comments: author: Evgeniya Rabinovich
body: .


author: Solaiman, Raouf
body: Looking forward to this one!... would be a HUGE help for our enterprise.


author: Amanda Barber
body: One idea might be to create a view, but then save it as a new list or board for those use cases? You could then group them together in the side bar. I also think some of this will be achievable with the new updates coming for permissions.

![2023-04-03_07-52-29.png](https://community.atlassian.com/t5/image/serverpage/image-id/249481iB4CF1902709DEB0E/image-size/large?v=v2&px=999 "2023-04-03_07-52-29.png")

comments: author: Brian Channell
body: Hey Amanda, thanks. I am doing that workaround and placing in a folder as you suggested. It's just cumbersome and looking forward to permissions feature.


author: Tom Bennett
body: Any update on this given it was on the roadmap in April 2023?

comments: author: Tanguy Crusson
body: Yep, the team is currently building this - however note that the plan is currently to include it in an upcoming Premium edition for JPD.
Automation for Delivery Issues
Asked by Richard Muffler:

Is there a way to set up and trigger automations between the Discovery project and an Engineering project?

As we work/triage ideas, they reach a point where we are ready to create a Delivery ticket as an Epic or Story in the Engineering project. We use some automation in the Engineering project, but it would be nice to create cross-project automation to make our workflows smoother. It would also help us add the level of detail and assign work to the appropriate team boards in the Engineering project.


Answers:
author: Mikael Sandberg
body: Yes, this is possible. All you need to do is create an automation in the JPD project that triggers on, lets say, when you move the idea to Ready for development. Then in the rule just add a component that creates the epic or story in the engineering project with the appropriate information and link it to the idea.

comments: author: Bill Sheboy
body: Hi [@Richard Muffler](/t5/user/viewprofilepage/user-id/5130526)

Yes, and...to Mikael's answer:

This is fairly easy for just the issue create scenario. However if you want to do more between JPD and the other projects *after the issues have been created*, you would probably need a global or multi-project scope rule to access the issues.

There are limits on the number of global and multi-project rule executions per month, based on Jira licensing level. Please consider this and talk to your Jira admin for more details about these limits.

Kind regards,  
Bill


author: Tanguy Crusson
body: [@Richard Muffler](/t5/user/viewprofilepage/user-id/5130526) there are examples for how to do that, you'll find them in the FAQ: <https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Frequently-asked-questions-about-the-product-how-do-I/ba-p/2002378>

Search for "automation" in there
JPD Survey Functionality
Asked by Jack Arndt:

Question from one of my PMs:

"Does Jira Product Discovery have the ability to send out email surveys to customers and incorporate them into the discovery workflow?"  

is survey functionality anywhere on the JPD roadmap?


Answers:
author: Rohan Swami
body: Hi [@Jack Arndt](/t5/user/viewprofilepage/user-id/2764779) we don't have this functionality at the moment and it's not on our roadmap for now.

How wold you expect to incorporate the surveys into your discovery workflow?

comments: author: Cornell Johnson
body: If you had a qualifying survey direct the results to profile, sales, customer services. Could generate new product development.


author: Tanguy Crusson
body: [@Jack Arndt](/t5/user/viewprofilepage/user-id/2764779) we do use Pendo for that in the team building Jira Product Discovery - not sending emails but asking questions via a pop-up inside the app. Other teams use Intercom for email surveys, and our company-wide solution at Atlassian is Qualtrics


author: CC
body: [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) Along similar lines. We want to do 360 Business Value assessments. Each member of the steering committee will evaluate the idea based on 8 criterion. They will rate using Fibonacci scale. The sum of the results of that criterion will update the Business Value field for that idea within our JPD project.

Any slick suggestions on how to do this? I'm looking at Microsoft Forms+, Qualtrics, Jira Forms, and others. Nothing is as slick as I'd like it to be.
Field Carry Over to Jira Projects
Asked by Richard Muffler:

Is it possible to carry over fields and field content when creating a delivery issue in a Jira engineering project?  

We'd like to have some of the information/data fields from the Idea also available for our engineers in the issues they are working on to deliver solutions to the idea. Currently they have to navigate to the Idea in the Discovery project to view additional information. We may end up manually duplicating the fields in the Engineering project issues so that they don't have to perform the extra navigation. It would be nicer to select which Idea fields get copied over and populated when a Deliver issue is created.


Answers:
author: Rohan Swami
body: Hi [@Richard Muffler](/t5/user/viewprofilepage/user-id/5130526) the fields can't be carried over between Jira Product Discovery and Jira Software at the moment. As [@Martin](/t5/user/viewprofilepage/user-id/2871165) suggested you could use Automation, there's a guide here <https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Product-demo-Automation-for-Delivery/ba-p/2057152>


author: Martin
body: Hi [@Richard Muffler](/t5/user/viewprofilepage/user-id/5130526)

My simplest bet would be to create an automation made in the destination project with some IF statements that has an Implement issue link or Polaris link and copy over the field content in an Edit field function.
Is there a way to group "views" together?
Asked by Sufian Siddiqi:

The number of Views in our JPD instance is growing. We'd like to organize them so that folks don't get confused. Is there a way to group them, similar to the "other views" grouping created on install?

Sidenote, I'd love to be able to set views as private vs public so that they're only visible to the product manager that's working on them.


Answers:
author: Martin
body: Hi Sufian,

I use the create new section and drag my views into the section I need. You can add a section (or group) from the Plus sign next to view.

![Help1.png](https://community.atlassian.com/t5/image/serverpage/image-id/247995i58E6E3DAE5FB391B/image-size/large?v=v2&px=999 "Help1.png")

comments: author: Sufian Siddiqi
body: Brilliant! I missed that completely haha


author: Sufian Siddiqi
body: Now if we can set them as private, it'd be even better


author: Martin
body: I agree!
Delivery Tickets into a Work Management project
Asked by Martin:

Happy Friday guys,

Maybe this is a limitation or a bug. I will let the pro answer.

When creating a delivery ticket into a JWM project, the child issues don't appear into under the main ticket. I have created a custom issue type for this one.

As usual, thanks for your help!

![Greenshot 2023-03-24 14.28.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/247638iC868B355078D9EA7/image-size/large?v=v2&px=999 "Greenshot 2023-03-24 14.28.50.png")![Greenshot 2023-03-24 13.41.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/247639i26107E7D3692CCD8/image-size/large?v=v2&px=999 "Greenshot 2023-03-24 13.41.55.png")![Greenshot 2023-03-24 13.42.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/247640iF4717002A2C3D14E/image-size/large?v=v2&px=999 "Greenshot 2023-03-24 13.42.13.png")


Answers:
author: Martin
body: Suggestion from support tells me to use sub-task instead of tasks. It resolved the issue!

Thanks Marcelo
Kibana do not connect Jira
Asked by Denis Brum:

Hi there.  
I'm trying to connect Jira to Kibana(ElasticSearch - Workplace search) but when I click on Connect Jira I get this:  
![jirakibana.png](https://community.atlassian.com/t5/image/serverpage/image-id/247656i859A0EE72EC2582A/image-size/large?v=v2&px=999 "jirakibana.png")  
Can someone help me?


Answers:
author: Rohan Swami
body: hi [@Denis Brum](/t5/user/viewprofilepage/user-id/5179116) are you still experiencing the issue? As the error suggests, this seems to be an issue with your login provider.

comments: author: Denis Brum
body: Hi [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658)

Yes. I'm still experiencing the issue.  
How can I resolve this with my login provider?


author: Rohan Swami
body: Hi [@Denis Brum](/t5/user/viewprofilepage/user-id/5179116) this isn't an experience within Jira Product Discovery. I suggest you you reach out to Atlassian support [support.atlassian.com/contact](http://support.atlassian.com/contact)


author: Huan Ji
body: [@Denis Brum](/t5/user/viewprofilepage/user-id/5179116) , Hi, I'm meeting the same issue here, did you solve your problem now?


author: Denis Brum
body: It has to do with license privileges. At this moment I have Basic License and Kibana wiil only connet to Jira if you have Platinum or Enterprise licenses.

here:  
[https://www.elastic.co/pt/subscriptions#:\~:text=Conectores%20(a%C3%A7%C3%B5es)%20como%3A%20email%2C%20webhook%2C%20Jira%2C%20MS%20Teams%2C%20PagerDuty%2C%20Slack%2C%20IBM%20Resilient%2C%20ServiceNow%C2%AE%2C%20OpsGenie%20e%20outros](https://www.elastic.co/pt/subscriptions#:~:text=Conectores%20(a%C3%A7%C3%B5es)%20como%3A%20email%2C%20webhook%2C%20Jira%2C%20MS%20Teams%2C%20PagerDuty%2C%20Slack%2C%20IBM%20Resilient%2C%20ServiceNow%C2%AE%2C%20OpsGenie%20e%20outros).
Syncing Polaris custom fields with Software Project
Asked by Hannah Garvin:

Scenario:

I have created custom fields in a Polaris Project e.g. High time estimate and want to send this value to the 'Original Estimate' field in a Software Project when I create a delivery ticket.

I have reviewed the below-linked article, but as I am no development engineer, I don't understand the examples and what triggers are being used to set up automation.

<https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/>

I have successfully achieved a similar automation for the Polaris Overview field being transferred to the Jira Software Project Descriptions field. The key thing here is these fields are standard/preset in their respective project boards, whereas the fields I now want to be automated from Polaris are custom fields to populate preset Software fields (e.g. Story Points and Original Estimate)

How do I use custom code to do this - how do I understand the examples given in the article link to write my own automation when I am no engineer? Please make this user-friendly as I have had an engineer look at your coding examples and they can't even work out what is triggering what and delivery what.


Answers:
author: Rohan Swami
body: Hi Hannah, I've sent you a follow up email.

For those following along in the Community, below is an Automation example for copying Story points from a Discovery Project to Jira Software. Note that *the Story Points field is incompatible with Automation* so I've created a custom field called **Story point estimate JSW**.

![automation1.png](https://community.atlassian.com/t5/image/serverpage/image-id/247383iDD78718FF5A4BC4C/image-size/large?v=v2&px=999 "automation1.png")![automation2.png](https://community.atlassian.com/t5/image/serverpage/image-id/247382iD58664E0774F54B4/image-size/large?v=v2&px=999 "automation2.png")![automation3.png](https://community.atlassian.com/t5/image/serverpage/image-id/247381i417095BC4E22385A/image-size/large?v=v2&px=999 "automation3.png")![automation4.png](https://community.atlassian.com/t5/image/serverpage/image-id/247384i8C028BF8EBEBFF6E/image-size/large?v=v2&px=999 "automation4.png")

comments: author: Jan-Hendrik Spieth
body: [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658)the images don't show. Could you check?


author: Rohan Swami
body: thanks [@Jan-Hendrik Spieth](/t5/user/viewprofilepage/user-id/5077631) i've reuploaded it should work now.


author: Shaun Jeavons
body: hi [@Hannah Garvin](/t5/user/viewprofilepage/user-id/5151592) - I'm trying to update the other way (i.e. I have an Epic linked to a RDP Idea (implements/implemented by) and can't get it so that when I update my Story Point Estimate field in my Epic that it updates a RDP Idea Story Point Estimate Total (Custom Field).

Do you have a view on how this might work (i.e. would it just be reversing your automation perhaps using the 'Parent' instead of 'linked issues'?)