youngmon/atlassian-qna huggingface dataset:
Does each Workspace (previously "Team") require it's own Business Class subscription?
Asked by macdoo:

I should first mention that I have one Business Class subscription ("you have Trello Gold as Part of Business Class". Then another screen within my account settings states "Business Class is Active"). I have one Team (eventually called a Workspace once I migrate boards).

Does each Workspace (currently 'Team') need it's own Business subscription?

I ask this because when I set up a test Workspace there's a warning: "UPGRADE THIS WORKSPACE Unlimited boards, automation, Power-Ups and so much more". And if my memory serves me correctly, there used to be a charge for each 'Team (Workspace)'.

There's a lot of Trello documentation about moving (free) Personal Boards into Workspaces but not much about moving existing Business Class subscription boards to a Workspace. Also, there's a lot of documentation that 'after the 14 day trial that 'only the 10 most used boards' will be saved (which the subscription will be considered a Free Personal subscription)

I'm hoping Workspaces are Trello's way of allowing grouping / categorizing within one subscription because I have over 1,200 boards that I currently group using numbers, alphabetizing, and board color (ie "11. ED: iPhone" and it's a purple card) (This "11. ED ... group has approximately 20 boards).

Without grouping / categorizing (Workspaces?) it's time consuming to quickly jump from board to board because each time I move to another board, Trello takes me to the top of my list, and then because I have so many boards Trello only shows approximately 200 of the 1200 boards (I've been using Trello 10+ years, and I'm a researcher at heart). To get all the hidden boards to load I scroll to the end of all the boards to press a link to 'open ALL the boards' ... after which Trello then automatically takes me to the top of the list where I have to scroll down through the 1200 boards to get to my next entry. What I'm trying to say is how there are at least two extra time consuming (scrolling down) steps when moving from board to board. Workspaces would be much more manageable.

(Just a suggestion: Another quick way to move from board to board ... if Trello didn't jump to the top of the list and stayed within the vicinity of the board that was previously worked in would help a lot)

(This is an aside, but using my numbering system {"11. ED: ..."} is somewhat wonky since Trello doesn't recognize that "1 to 9" comes before "10" ... which shows all the "10. ...." boards before the "1. ..." boards)


Answers:
author: macdoo
body: I wrote the above question ... Oh my goodness, I just discovered **"Collections"** which will take the place of (possibly) needing another subscription for another Workspace (since I have so many boards) What a blessing!

Here's some links:

**"Creating Collections for Business Class Workspaces"** : <https://help.trello.com/article/1004-creating-collections-for-business-class-teams>

**"How to Use Trello Business Class Like a Pro"** : <https://blog.trello.com/how-to-use-trello-business-class-like-a-pro>
Is it possible to have a email to Trello card with all the characters. I am loosing every apostrophe
Asked by gprovencher:

Is it possible to have a email to Trello card with all the characters. I am loosing every apostrophe, Where can we fix the character set in Trello?


Answers:
author: Fabienne Gerhard
body: Hi [@gprovencher](/t5/user/viewprofilepage/user-id/4364896)

welcome to this wonderful community

Can you probably share a screenshot?

Is the problem sending the email to the board or the content of the email?

comments: author: gprovencher
body: I will send one indeed. I suppose I must use this blog right?
Where can I share suggestions for improvements?
Asked by xdidx:

Hi,

As said in the title, I would to know where to share suggestions for improvements ?

Indeed, I have a minor translation issue when creating a new workspace in French:

"Nom de l/'espace de travail" instead of "Nom de l'espace de travail"

Thank you in advance, have a nice day,

Rhandy


Answers:
author: xdidx
body: Thanks for response, [Nic Brough _Adaptavist_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/781454)

My suggestion has been taken into account on this site:

<https://trello.com/contact>

Click on "Contact support", choose the category "Using trello" and press "No thanks" (to ask the Trello community)


author: Nic Brough -Adaptavist-
body: https:/jira.atlassian.com is the usual place to raise suggestions.


Tags: translate

workspace
Butler questions
Asked by Samantha.Schrandt:

Hi

we would really like to make butler run up a set of rules we created. Some actions can't be combine into one rule. And you don't want to run the rules separately

++For example:++   
We have a rule dat says every monday move listX to the bottum. If that is done we directly would like to move the date (on the cards in that list) in a costum field by two week.

But costum fields are not available in de butler \> Calendar. So we made a card rule for that but we can't trigger that action automatically

**anyone having a tip for us , to make this possible? OR Trello can you expand the options in Butler ??**

Another thing. It would be nice if you can add a second trigger before the action.   
We can't find it, Is it possible? tips are very welcome!


Answers:
author: Vongsawat
body: One way to do it, is that in the first Calendar Rule, have it add a specific label after its finished doing everything.  

Then have the second Rule trigger whenever that specific label is added to a card. Then have it clean up after itself by removing the label.  

I'm not sure what you mean by second trigger, but you can have additional filters for what will trigger a rule. Such as whenever a card is moved in to a list, can be additionally filtered to only work on cards that have the title "Today" and have a green label, for instance. Hope that's helpful.


Tags: butler

trigger
Is there a way to send an email notification that includes the content of the comment/mention?
Asked by Nikki Larkin:

Our team relies on email notifications when they are mentioned or something is added to the to-do list. I find it awkward that the email that they receive has to have a generic message on it rather than give them a preview of the comment, card or mention in question.

Thank you!


Answers:
author: Lara
body: Hi Nikki,

Thanks for reaching out!

The email notification a user receives when they're @mentioned in a comment *should* show the comment, and provide a link to the card \& board:

![Image 2021-04-30 at 4.26.12 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/141284i1CFA393728E6763E/image-dimensions/387x117?v=v2 "Image 2021-04-30 at 4.26.12 pm.png")

Let me know if you're seeing something different!

In any case, you could potentially build your own custom notifications using a [Butler command](https://help.trello.com/article/1198-an-intro-to-butler). Here's an example:

![Image 2021-04-30 at 4.27.22 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/141285iB0CFC392C964A38A/image-size/large?v=v2&px=999 "Image 2021-04-30 at 4.27.22 pm.png")

To find this action, you'll need to look under the **Content** tab.

You can build your report/notification using variables: <https://help.trello.com/article/1157-variables>

I hope this helps!

All the best,

Lara  
The Trello Team


Tags: email

mention

notification
HELP! Copying a Card from An Archived List
Asked by Tricia:

I'm trying to do two things...  
1) View all cards on a list while archived....when I want to potentially copy a card from an archived list w/out having to unarchive in order to view all the cards  

2) When I send an archived list to the board and then try to copy a card, it will not allow me the option to indicate where I want to send it or to what position?  

Appreciate the help!  

Tricia


Answers:
author: milynnus
body: [@Tricia](/t5/user/viewprofilepage/user-id/4364723)

If I am correct Bulter works with open cards and non-archived list. As for (2) try to refresh the web page. Have not come across this before.   

When I had to work with archived items, I had done with code.


Tags: archive
Workspaces and Business Class - is a workspace the same as a team
Asked by EnEm:

Thinking about upgrading to Business Class but not clear about how Workspaces and teams works. It seem as if all users are in one WorkSpace but not clear about this.

Happy to pay ONCE for each team member (that is every member of staff in the organisation and a couple of very involved external users) but right now we use Trello workspaces to collect boards together for workgroups and we need a way to keep doing this.

**Example:** User A, B C are in a project team, and we use a Trello workspaces to manage their boards. Users B,C and D are in another team and the same applies. Likewise for Users E,F and G, and all users are in general Trello workgroup (Users A, B, C, D, E, F \& G).

Does Business Class let us keep working like this, or will everyone be in the same workgroup? If the latter, how do people keep their Teams separate and the Team boards grouped together.

Thanks in advance for any help or guidance.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@EnEm](/t5/user/viewprofilepage/user-id/3703312) ?

I would suggest reading through Trello's page '[What are Trello workspaces?](https://help.trello.com/article/927-what-are-teams)' as I believe this will explain it perfectly for you ?

A snippet from the page which I feel will help your question around grouping team boards is - If you're simply looking for a way to group boards together, we would recommend using a single Workspace and then using board Collections to organize them. Board collections are a feature of [Business Class](https://trello.com/business-class), which you can read about [here](https://help.trello.com/article/1004-creating-collections-for-business-class-teams).   

I hope this helps but please let me know if you have any more questions!

All the best,

Laura


Tags: business-class

team
Header image on mobile
Asked by Matthew Smith:

Is there a way to display a header image on a mobile device as we refresh our Confluence?


Answers:
author: Brant Schroeder
body: [@Matthew Smith](/t5/user/viewprofilepage/user-id/5011391) Welcome to the Atlassian community

If you are using header images they should be showing up on mobile. <https://support.atlassian.com/confluence-cloud/docs/make-your-page-and-its-title-more-memorable/>


Tags: cloud

confluence-cloud
Uploading of site backup stacked at 30%
Asked by Yuri Vlasov:

Made several attempts to import the site from the backup file and have no success.  
The progress bar freezes at 30%.  
Was checking the size of etities.xml file, and it is 108Mb which is below 200Mb limit, as said in this support thread: <https://community.atlassian.com/t5/Confluence-questions/Importing-a-large-cloud-site/qaq-p/1337467>  

Have no idea how to make the import, please help   

<br />


Answers:
author: Shannon S
body: Hi Yuri,

Happy New Year! I see you were trying to import the site backup back in August 2022, but I don't know if you eventually succeeded. Did you end up solving your issue?

If you still have this issue, can you clarify what version of Confluence you are migrating from? I will need to create a support ticket for you, and we can help you there.

Take care,

Shannon \| Atlassian Community Support


author: Vish Reddy _Revyz_
body: Hi [@Yuri Vlasov](/t5/user/viewprofilepage/user-id/5001486)

I would suggest opening a support ticket with Atlassian.

Thanks

Vish


author: Brant Schroeder
body: [@Yuri Vlasov](/t5/user/viewprofilepage/user-id/5001486) Welcome to the Atlassian community

Are you able to use the migration assistant? Are you seeing any incompatibility for any apps you have installed? Are there apps that you can not install?


Tags: backup

cloud

confluence-cloud

import
Is it possible to set the default publish mode to publish with version comment?
Asked by Steven Foglietta:

I want to force everyone that edits a document in a particular Confluence space to only publish with version comments. Is there a way to do this?


Answers:
author: G subramanyam
body: Hi [@Steven Foglietta](/t5/user/viewprofilepage/user-id/4766696) welcome to the Atlassian community.

While, I understand your query, the confluence already have the feature of "publish with version comment" in edit mode and when clicked on **... (3 dots)**beside close button.

Given at the moment, I don't think we can automate this option. So, kindly make it mandatory practice for people publishing content with "publish with version comment".

comments: author: Hines Trulock
body: I agree. In the original page format, the comments box was visible before you published. I think that option needs to be available.


Tags: cloud

confluence-cloud
How to exclude epics with certain labels and issues linked to those epics. Thank you
Asked by Nataliia.Kasatkina:

Hi! I need filter issues which are not related to the certain epics. I can define those epics in two ways:

1. Epics contain certain word in name (lets say "BAU")

2. Epics marked with certain label

But I need to exclude all issues related to mentioned epics and such epics as well

Thank you


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Nataliia.Kasatkina](/t5/user/viewprofilepage/user-id/5011389) ,

If we are talking about Confluence (not Jira!) and you need to filter/aggregate its Jira Issues macro on the fly to present results in a more efficient way, we can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

The add-on fully supports the dynamically changing Jira Issues macro.


author: Trudy Claspill
body: Hello [@Nataliia.Kasatkina](/t5/user/viewprofilepage/user-id/5011389)

Welcome to the community.

Note that you have posted this question in the Confluence community, but you are asking about Jira. In the future, you'll have better luck getting Jira help if you post those questions in the [Jira Software Community](https://community.atlassian.com/t5/Jira-Software-questions/qa-p/jira-software-questions) .

If you choose to repost this question in that community, please provide a link to the new post.

Can you please provide the details of the filter you have so far?

Can you explain what issues you do want to include? Are you trying to get Epics and their child issues, or just Epics, or just child issues of Epics?

comments: author: Nataliia.Kasatkina
body: Hi, I\`m trying to get all issues EXEPT epics with certain Label (lets say label "A") and child issues of that epics, but those issues might not have this label "A". Thank you


author: Nataliia.Kasatkina
body: [Hi, which JQL to get all issues EXEPT epics with c... (atlassian.com)](https://community.atlassian.com/t5/Jira-Software-questions/Hi-which-JQL-to-get-all-issues-EXEPT-epics-with-certain-Label/qaq-p/2111710#M212928)


Tags: chart

cloud

confluence-cloud

filter

issue

table

table-filter
Can we generate a "share" URL for Confluence pages created via Automation?
Asked by Brock Jolet:

I've just created my first automation utilizing the new ability to create Confluence pages based on templates. I was able to link to the Confluence page using the smart value {{createdPage.url}}.

However, this URL is human readable and if the page name is ever changed it will no longer be accurate. I would rather generate the type of URL that we can get through the "Share page" functionality.

Does anyone know how to do this?


Answers:
author: bmccoy
body: Hi Brock,

Thanks for reaching out. I have raised a feature request for this functionality here: <https://codebarrel.atlassian.net/browse/AUT-2438>

However, Confluence is generally smart enough to redirect people if the name of the page has changed so whilst it may not look correct, the link should continue to still work.

Cheers,  
Brydie


Tags: automation

cloud

confluence-cloud
Is Confluence FINRA WORM compliant?
Asked by Daniel EG:

I'm trying to figure out if Confluence is FINRA WORM compliant. FINRA WORM compliance refers to FINRA regulations that stipulate that digital records and communications must be stored on WORM media, and that firms must make data available for discovery and provide audit trails of data access, use and destruction.

### More about what WORM storage is... {#toc-hId-1970006585}

Standing for 'write once, read many', WORM storage describes the way of storing data so it cannot be tampered with once created. Therefore, to have WORM compliant storage, firms have to have a system in place that means these records are unalterable and can therefore not be rewritten or erased. At the same time, users must be able to easily access and read this data.

A good way to think about WORM data storage, is that anything stored this way is effectively a snapshot of data frozen in time.

For firms that are serious about WORM compliance, an increasingly popular strategy is the use of cloud-based solutions. Rather than relying on physical records (such as hard drives or physical papers) that can easily be destroyed or interfered with, cloud-based WORM compliant storage is allowing firms to make their data more easily accessible while still protecting it.  

A huge benefit of WORM data storage that uses cloud technology is it frees up physical space and means these firms can more easily scale up their storage (rather than having to buy another floor in a building, a business with more records to safeguard can simply purchase a greater share of a cloud).


Answers:
author: Jack Brickey
body: Hi [@Daniel EG](/t5/user/viewprofilepage/user-id/5011372) ,

IMO, A question like this is generally best answered by Atlassian directly - <https://support.atlassian.com/contact/#/>

while the community could provide insight into this if it is mission critical insecurity related then the question belongs with Atlassian.
Clean up space tools restricted pages unknown user
Asked by brian.range:

Confluence Admin left the company and now cleaning up where his name is applied to 50+ pages. Looking for a faster process to remove his name from all pages instead of one-by-one.

I am a Confluence Space Admin working in Permissions\>Space Tools\>Restricted Pages.

Thanks,

Brian


Answers:
author: brian.range
body: Located my answer using analytics.


Tags: cloud

confluence-cloud

restriction
Getting trail license for Confluence Data Center in Microsoft Azure
Asked by Carry Megens:

Hi,

When I try to deploy a Confluence Data Center on Microsoft Azure the deployment form asks about a Confluence License but if you go to my.atlassian to generate a license key (I ticked not installed yet), that results in still asking a Server ID![trial-license-deadlock-not-installed-yet.png](/t5/image/serverpage/image-id/211657i549EEE6B1B0267B3/image-size/large?v=v2&px=999 "trial-license-deadlock-not-installed-yet.png")

form refuses to generate a license:

![please-enter-server-id.png](/t5/image/serverpage/image-id/211658iE5473F5DD3671017/image-size/large?v=v2&px=999 "please-enter-server-id.png")

Can you please help to get out of this deadlock situation?


Answers:
author: Carry Megens
body: I solved it by using these steps:

1. Deploy Confluence Data Center via the Azure Marketplace wizard and use as Confluence license key the one (valid for for 72 hours) mentioned here: [Starting a Confluence cluster on a single machine (atlassian.com)](https://developer.atlassian.com/server/confluence/starting-a-confluence-cluster-on-a-single-machine/)   
   See screenshot:![confluence-datacenter-configure-Azure.png](https://community.atlassian.com/t5/image/serverpage/image-id/212227i50646D07AF183C3C/image-size/large?v=v2&px=999 "confluence-datacenter-configure-Azure.png")
2. After successful deployment, get Sever-ID from Confluence administrator
3. Generate a Trial license in my.atlassian.net using that server-id


author: Radek Dost?l
body: I'm not getting either choice of instance or server id prompt - just going to my.atlassian.com and asking for new Trial, but our accounts might be different.

You should be able to find your Server ID in **License details** page though, as documented here:

# <https://confluence.atlassian.com/confkb/how-to-generate-or-extend-an-evaluation-license-for-confluence-data-center-1027139877.html>

comments: author: Carry Megens
body: Thanks for your reply, but there is no Server-ID in my case as there is nothing up and running yet


Tags: confluence-server

server

trial
How can i create Rest API Token (User Token) in confluence cloud?
Asked by mohan_reddy:

We haven't installed any addon for Rest API and now we have to restrict all confluence spaces which are in public. So, for that our IT team asked to provide a Rest API Token. Could you please help me in getting this resolved if there is a way to restrict all confluence spaces from atlassian end or else how can I generate Token for that to get this done.

Waiting for your response. Appreciate your early response in advance.


Answers:
author: vikram
body: [@mohan_reddy](/t5/user/viewprofilepage/user-id/4821860)

You can try below, if it works for you.

If you are Admin of Confluence, please go to the Settings (gear ICON) on right site top.

then click on Space permission and you can restrict spaces to Users, Groups etc..

Vikram P


author: Kishan Sharma
body: Hi [@mohan_reddy](/t5/user/viewprofilepage/user-id/4821860)

Please refer - [Manage API tokens for your Atlassian account](https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/) to know how to create an API token.

For security reasons, permissions cannot be updated via the API and must be changed via the user interface instead.

If you are looking to remove space permissions, please refer - [Remove a space permission](https://developer.atlassian.com/cloud/confluence/rest/api-group-space-permissions/#api-wiki-rest-api-space-spacekey-permission-id-delete)

Hope this helps.

comments: author: mohan_reddy
body: [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) The link you mentioned to generate API Token are for user specific. This will not resolve my problem. I have to change all confluence spaces from public to private, Could you please suggest me how can I do that.

Thanks for your response.


author: Kishan Sharma
body: Hi [@mohan_reddy](/t5/user/viewprofilepage/user-id/4821860)

If you are site admin, you can directly change the Global Permissions to disable anonymous access across your site.

Admin -\> Global Permissions -\> Go to the **Anonymous access** tab, click **Edit** , and uncheck **Use Confluence**. (Don't forget to save changes.)

If you don't want to do that, you will have to create a Personal Access Token as a site admin who have Space Admin permission to all spaces in your site and then change the space permissions individually via REST API. You can refer [example here](https://community.developer.atlassian.com/t/confluence-rest-api-to-remove-anonymous-access-to-a-space-page/55508/3).

Hope this helps.


Tags: cloud

confluence-cloud