youngmon/atlassian-qna huggingface dataset:
Unable to load Slack Conversation
Asked by James Wang:

In certain boards, Slack attachments that I add to cards show up with the message:

"Unable to load message details. [Open Slack Archives](https://creativeventures.slack.com/archives/C224X8QTZ/p1563582109000700)"

Is there a reason this message pops up (somewhat randomly)? It always jumps to the right conversation when I click on "Open Slack Archives."


Answers:
author: Garrett
body: Hey [@James Wang](/t5/user/viewprofilepage/user-id/3501285) do some other Slack messages you have attached show directly? While I can't say exactly what might be the cause, it sounds like it may have to do with the permissions of that channel.

Are those messages located in a private channel, or one that's been archived?

comments: author: James Wang
body: Hey [@Garrett](/t5/user/viewprofilepage/user-id/1548804), they are in private channels (not archived), but I've pulled plenty of conversations from the same channel in another board and it seems to work fine.

The main thing is I'm just kind of confused as to the inconsistency and can't figure out what might be the cause. Are there permissions per board =\> account/channel?


author: Garrett
body: Hrmm that's interesting, James!

Would you mind if we moved this conversation over to email so we can grab some more info and loop in our team to take a closer look please?

Just reach out at <https://trello.com/contact> if that's alright with you!


author: Jonathan R
body: I am seeing the same error-message when I'm trying to attach a Slack-Conversation from a private channel. Was there ever a resolution to this question?

[@Garrett](/t5/user/viewprofilepage/user-id/1548804) Is it possible that this isn't supported in the Trello-Integration at all?


author: Andras Patyi
body: We are having the same issue, attaching a conversation works fine from channels, however from direct messaging it's bringing up the 'Unable to load message details' error.

Was there a solution for this?


author: Jared Seehafer
body: Likewise, having the same issue. Channels work fine. DMs fail.


author: Joshua Crigger
body: Me and two other colleagues are facing the same thing. I'm new to using slack and Trello together so this has never worked for me when trying to pull convos from private channels into slack. A colleague was able to do this up until a few days ago.  

We've been going back and forth with the Trello support team via case TRELLO-8779 without much luck. This seems to be a permission issue. Anyone find resolution?!?


author: Otavio Oliveira
body: I am also facing the same issue. When attaching a conversation from a private slack channel. It does jump to the conversation when I click the archive link.   

In the end, what was the solution?


Tags: slack
Trello integration with Outlook
Asked by Mark Dondero:

I want my Office 365 Outlook calendar to automatically post to my Trello calendar when I input a new date in Outlook Calendar. I dont want to maintain two calendars, I should be able to input it once in Outlook.

Also, when using the email feature for individual dates, it does not recognize the date. I am required to go into each card and set the date\\time for it to post to the Trello calendar. Since it is already in Outlook with that information the transfer over to Trello should be instant and complete.


Answers:
author: Mike
body: Hi Mark,

Unfortunately, that's not quite how the iCal feed from Trello works---that's a read-only subscribed calendar that only displays cards with due dates from your board on a calendar view. When you add an event to your Outlook calendar, there isn't a quick way to also create that on your Trello calendar.

You might want to look into the Cronofy Power-Up, which does let you sync Trello board calendars with external services: <https://trello.com/power-ups/5a1d81359fcdfd9011c0a698>

Emailing cards to your board also does not currently support due dates, as you've found. I'll make sure the team knows that's something you'd like to see in the future. In the meantime, you might look into the Outlook add-in for Trello, which lets you directly create cards, including the due date, rather than emailing them: <https://help.trello.com/article/1075-outlook-add-in>
Sharing a List with other to help add cards
Asked by bianca cole:

does anyone know how you can share a list, so that others can add cards and contribute to ideas


Answers:
author: Garrett
body: Hey [@bianca cole](/t5/user/viewprofilepage/user-id/3499921)

There won't be a way to share a list specifically, however you can invite members to the board where that list is located, which would allow them to add cards to it:

<https://help.trello.com/article/717-adding-people-to-a-board>


Tags: list

share
How can I automate cards on Trello to attach their email once they create a card?
Asked by Dieujuste V. Sergio:

So the company I'm working for wants me to automate cards on Trello to attach someone's email to a card once they create it. I messed around with butler for a bit, but I could never get it right. I'm wondering if there's a powerup that already exists, or one that would better help me create this?


Answers:
author: Garrett
body: Hey [@Dieujuste V. Sergio](/t5/user/viewprofilepage/user-id/3500050)

I think Butler would be the closest solution here, but currently there won't be a way for you to see the email addresses of other members' Trello accounts. Instead, you'd need to have a rule that would set a preset email based on the member who created that card.

Here's an example:

![Screen Shot 2019-07-23 at 12.54.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/61215i11A3A236FA718B6E/image-dimensions/501x269?v=v2 "Screen Shot 2019-07-23 at 12.54.34 PM.png")

Let me know if that helps!
is it possible to show popup box when submitting a form using confiforms
Asked by Kyng Star:

i have a confiform to create a JIRA ticket.

is it possible to create a pop box after clicking on submit.

I want the pop box to say " Form submitted. JIRA ticket has been created for your request"


Answers:
author: Alex Medved _ConfiForms_
body: ConfiForms Registrations Control (FormView) macro has a parameter that you can use for that

![Screenshot 2021-08-13 at 09.34.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/155826iA079F427C8399ECE/image-size/large?v=v2&px=999 "Screenshot 2021-08-13 at 09.34.44.png")

Alex


Tags: button

confiforms
how to add a link as part of ac: parameter value
Asked by Kyng Star:

I'm using confiforms and want to create add a link as part of value .

This is what i want to achieve:

To look at example click [HERE](http://MYEXCELFILE.XLS)

The code I'm using is

\<ac:parameter ac:name="values"\>To look at example click \<a href="<https://MYEXCELFILE.XLS>"\>HERE\</a\>\</ac:parameter\>

but after saving.

the output i get is just:

To look at example click

and when i look at code it changes to this

\<ac:parameter ac:name="values"\>To look at example click\</ac:parameter\>


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Why do you need to modify storage format for ConfiForms configuration?

For example in ConfiForms Field macro, for description field you can have HTML (cleaned from scripts) and that is when put into parameters as-is will be escaped to be something like

```
<ac:parameter ac:name="fieldDescription">To look at example click &lt;a href="https://MYEXCELFILE.XLS"&gt;HERE&lt;/a&gt;</ac:parameter>
```

Alex


Tags: confiforms
Can page title be used as a variable in a page template
Asked by Andreas Dalman _UTS_:

I am trying to create a template where the title of the page (which the user will need to define when using the template, so not pre-existing) can be used in other parts of the new page as a variable.

For example, the page variable used as a heading for a TOC Macro which will reside at the bottom of the page - useful for reminding users of the topic on long pages where the title is no longer visible when you get to the end. Currently I have a cumbersome instruction to insert the page title above the TOC Macro in the footer - this obviously is not dynamic so if the page title is renamed a mismatch will occur if editing the TOC heading is not done as well.

Ideally I would like to be able to do this without coding, but of course also have interest in any such solutions too.


Answers:
author: Dominic Lagger
body: Hi [@Andreas Dalman _UTS_](/t5/user/viewprofilepage/user-id/4503262)

This is only possible with coding :) I think you can use a user macro.

The user macro is really simple

```
## @@noparam
$content.getTitle()
```

And then in the template use this user macro.

Regards, Dominic

comments: author: Andreas Dalman _UTS_
body: Thanks Dominic for your answer,

Some code is fine as long as it does not have to be done in the back end.

I do need a little clarification.

What is a 'user macro' - in Macros I search user but there is not one simply named 'User' that I can choose available to me (seclections include Content by User, Profile Picture, User List and User Profile).  

Am I mistunderstanding (I tried putting the code inside a HTML macro but is simply prints) - websearch suggests getTitle() is javascript but I cannot find a macro for that...  

Confluence docs on User Macro seem to point to admin level config, but our instance does not have this option (maybe disabled/hidden or not available in the version we are running 6.15.9)


Tags: confluence-server

server
Is it possible to compile multiple word documents into one document?
Asked by Andrew Monson:

I have many individual chapters of a guide saved on a page. The guide is in MS Word. Is it possible to compile them into one document within the Confluence software? I am trying to find a more efficient way than downloading each chapter and compiling them manually.


Answers:
author: Bill Bailey
body: You can have a page with multiple child pages. So you can have your first Chapter as the parent page, and then each Chapter as a child page. If you have the righ plugin (Scroll PDF Plugin for example), you can then export the page tree as a single document, with each page as a Chapter.

I have been doing documentation this way in Confluence for the last 10 years,


author: Dominic Lagger
body: Hi [@Andrew Monson](/t5/user/viewprofilepage/user-id/4514177)

What do you mean by compiling?

Confluence offers a way to import a word document into 1 page or into multiple pages.

* <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>

Hope this helps.

Regards, Dominic


Tags: confluence-server

server
markdown content not rendering properly via rest api
Asked by colossal:

I am generating/updating a confluence page using rest api. Below (groovy) is the json which is passed as request body. Note that the value **content** is basically a string which is read from a file containing markdown content. The problem is that the page is not rendering according to markdown standards (rendering is off).

Is there any recommendation to read file content (which are markdown content) in a certain way that rendering does not go bad ?

```
JsonBuilder builder = new JsonBuilder();
builder {
    version {
        number versionNumber
    }
    title 'Tools Information'
    type 'page'
    space {
        key 'engineering'
    }
    body {
        storage {
            representation 'wiki'
            value content
        }
    }
}
```


Answers:
author: Maciej Kopa
body: Hi [@colossal](/t5/user/viewprofilepage/user-id/4508325)

did you find the proper way of passing markdown read from a file? I want to use the Markdown not Wiki format to create a page, but without a success for now... Also, I don't want to use any external apps or plugins to do it.


Tags: cloud

confluence-cloud

markdown

rest-api
Legal Name Change
Asked by Julianne Warren:

My name was changed legally, and I was able to update my dashboard and profile. However, in my shortcut side bar, it is still titled with my old name at the tope. No one in our technology group can figure this out. Any suggestions? Thank you


Answers:
author: Nic Brough -Adaptavist-
body: It can take a few hours for the caches to catch up after a name change in a profile (I've seen it take a day when I've changed stuff before, but I suspect that's unusual).

If it's been more than a few hours, could you show us exactly what you mean by "shortcut side bar .... old name at the top", as I'm not sure what field you're talking about. A screenshot would be ideal (blur the old name out, we need to know where it is, not the actual data in it)

comments: author: Julianne Warren
body: My name changed over a month ago. I have gone in and have done all the edits, where I could. However, it does not seem like anyone at our company is able to find where the old name of NETTLING, is still being pulled from. Anything you can suggest would be great. Thank you.


author: Nic Brough -Adaptavist-
body: Ah! The url is a giveaway - the page you are looking at is part of a personal space, and those display a bit of your Confluence profile in them. This is separate to your user account and needs to be edited separately.

Only the person who's space it is can edit their profile (and, of course, admins). If you click on your old name in that grey box, it will take you to your Confluence profile, which you can then edit. (This shouldn't have any lag, save the name change and go back to your page, the grey box should be correct immediately!)


author: Julianne Warren
body: My name was changed over a month ago. I have gone in and done all the edits, possible. However, no one at our company can figure out where the old name of Nettling is being pulled from. Any suggestions you can give would be helpful. Thank you. Julianne

comments: author: Julianne Warren
body: ![Confluence 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/156140i214597672B4162A5/image-size/large?v=v2&px=999 "Confluence 2.png")![Confluence 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/156141i81D7D0161CC5D202/image-size/large?v=v2&px=999 "Confluence 2.png")


author: Julianne Warren
body: Here are where the old name still exists


author: Julianne Warren
body: I have gone everywhere to make the edit. I think it may be the parent page name, but I can't find where to go to make that change. ???


author: Julianne Warren
body: The old name NETTLING is in the suggested spaces.


author: Julianne Warren
body: Okay, after searching, I was able to rename the space category. Thank you.


Tags: confluence-server

server
Revoke someone's ability to manage permissions for pages?
Asked by imthenachoman:

Everyone on our team has the ability to create pages. I want to make it so they cannot edit the permissions of the page. For example, they should not be able to break inherited permissions and then add someone else.


Answers:
author: Brittany Wispell
body: Hey [@imthenachoman](/t5/user/viewprofilepage/user-id/3562338)

If you are an administrator of the space, see more information on space permissions here: [Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html)

Revoke space permissions {#toc-hId--1238044236}
-----------------------------------------------

To remove a user or group from the space permissions list, deselect all the checkboxes for that user or group and save the changes. The user or group won't appear in the list once you save.

For your case, you'll want to remove the **'** **Restrictions'**for the users that you do not want to modify the page permissions.

Please let me know if you have any questions.

Thanks,  
Brittany

comments: author: imthenachoman
body: Thank you so much!
How to identify unused Team Calendars in Confluence?
Asked by Rita Nygren:

I want to find all calendars that haven't been used in the last year or so and remove them.

My end users have created probably 150 or more calendars over the last decade, and unless the space was depreciated, they are still all there. I've a staging instance locally working on a SQL backend that I don't mind querying (Note: for identification purposes only, I will use the GUI tools for actually exporting/deleting calendars), and I'm not sure I've figured out the schema - an ERD would be great. Of particular confusion is what the Parent_ID field is supposed to be pointing at, and why is the Space_key mostly NULL? I have a lot of subcalendars with the imaginative name of "Team Calendar" so I'm not sure which ones roll up together.

My code thus far - or is there an in app way to get this information?

With Mostrecent as (  
Select e.SUB_CALENDAR_ID, Max(dateadd(S, convert(int,left(e.START,10)), '1970-01-01 00:00:00' )) as LastStart  
from \[dbo\].\[AO_950DC3_TC_EVENTS\] e  
group by e.SUB_CALENDAR_ID  
)

Select cal.\[NAME\], cal.COLOUR, cal.\[DESCRIPTION\], cal.SPACE_KEY, e.SUB_CALENDAR_ID, e.LastStart , u.lower_username, cal.LAST_MODIFIED  
, s.SPACENAME, cal.ID, cal.PARENT_ID  
from \[AO_950DC3_TC_SUBCALS\] cal  
left join Mostrecent e on e.SUB_CALENDAR_ID=cal.ID  
left join \[dbo\].\[user_mapping\] u on cal.CREATOR = u.user_key  
left join SPACES s on cal.SPACE_KEY=s.SPACEKEY


Answers:
author: Brant Schroeder
body: [@Rita Nygren](/t5/user/viewprofilepage/user-id/1750864)

You might just download this app and get the information you need that way. [https://marketplace.atlassian.com/apps/1214913/calendar-insights?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1214913/calendar-insights?hosting=server&tab=overview)


Tags: confluence-server

server

team-calendars-for-confluence
Searching for pages with a set of labels 'ANDed' together, not 'ORed'?
Asked by dhaskell:

Using the search function on a space, is there a way for the labels field to search for pages with all the labels listed 'ANDed' together and not 'ORed'?

For example: I want to return pages that have both the label 'chocolate' AND 'cake' as labels on them, not all of the pages that have 'chocolate' OR 'cake' as labels.

How can I do this?


Answers:
author: Lukas Ortner
body: Hello,

you can use CQL (Confluence Query Language) and give the following search:

**label = chocolate and label = cake and space = SPACEKEY**

Cheers, Lukas

comments: author: dhaskell
body: I gave this a try and I still get all sorts of stuff that has either of the labels, or content that matches the labels. I must be doing something wrong.


Tags: cloud

confluence-cloud
CSV file for access to see the user activity and obsolete the users those who haven't used access. I
Asked by ppatnaik:

Trying to download the CSV file for access to see the user activity and obsolete the users those who haven't used access. I am getting tis error..

you need permission. Request access from your administrator!

Administrator says I am supposed to have the access.


Answers:
author: Andy Gladstone
body: [@ppatnaik](/t5/user/viewprofilepage/user-id/4513846) was this ever resolved? In order to access User Level data in your instance you must be a Site Admin. It is not enough to be a Confluence Admin to activate or deactivate users. You should check with your admin on what role assignment you have.

Hope this helps.


Tags: cloud

confluence-cloud
Children Display macro - possible bug with colon ( : ) in the page title
Asked by Greg Williams:

I have a user who is trying to use the Children Display macro in Confluence cloud.

It looks there is a new feature where editing macro options now appear on a right-panel, but that's not the issue. For Children Display he can't seem to reference the parent page - he gets "**Unable to Render** " even though he has the correct page name.![macro-children-display-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/155750iC8306E89D695E0E4/image-size/large?v=v2&px=999 "macro-children-display-1.png")

...And a previous page with Children Display still works (looks like prefixed with the space code), but if you edit and save that page, the children display disappears.

![macro-children-display-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/155752i20CB89A2110C6175/image-size/large?v=v2&px=999 "macro-children-display-2.png")

Removing the colon ( **:**`)` on the parent page's title fixes this. Now he sees related pages (using Children Display) on child pages

Here's another test page he created in order to show the error:

![macro-children-display-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/155753i959C06255B1F90F4/image-size/large?v=v2&px=999 "macro-children-display-3.png")

Is there a bug report on this already? If so I have yet to find it. Thanks


Answers:
author: Giuliano C.
body: Hey, Greg!

Thank you for the very detailed report (again). As we spoke in our support case, the behavior that you are noticing is caused by the following bug, which has been re-opened:

* [Children display macro breaks when the title of the root is changed and includes a colon](https://jira.atlassian.com/browse/CONFCLOUD-57814)

As shared in the case, the following workarounds might help depending on your scenario:

* You can keep the **Parent page** value from the macro configuration without any information, which will work even if the page has a colon. However, this only works if the parent page is the current one that you are adding the macro.
* If the parent and the retrieved child pages are in the same space that you will be adding the macro, you can use the [Page tree macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/), which retrieves the child pages of a parent one, just like the Children Display macro.

Thank you again for the opportunity of clarification, friend!

Wish you the best,   
Giuliano C.  
Atlassian Team


Tags: bug

cloud

confluence-cloud

error

macro
Remove the "More actions" from every page
Asked by Julian Weiss:

When we used the on-prem version of Confluence there was a Custom HTML option and I could remove the "More actions" items with a change to the css. I cannot find anyway to change the css in the cloud version. I used the following previously and it worked - but I don't see where to add this now. We need to remove the options for anonymous access.

\<style type="text/css"\>  
#action-menu-primary { display: none !important; }  
#view-attachments-link { display: none !important; }  
#action-view-history-link { display: none !important; }  
#view-page-info-link { display: none !important; }  
#view-in-hierarchy-link { display: none !important; }  
#action-view-source-link { display: none !important; }  
#view-resolved-comments { display: none !important; }  
#action-export-word-link { display: none !important; }  
\</style\>


Answers:
author: Brant Schroeder
body: [@Julian Weiss](/t5/user/viewprofilepage/user-id/2147740)

Cloud is different from server and does not allow for custom css. There is a feature request here that you can vote for <https://jira.atlassian.com/browse/CONFCLOUD-36137>

There are apps like refined that might allow you to do this [https://marketplace.atlassian.com/apps/15231/refined-for-confluence-sites-themes?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/15231/refined-for-confluence-sites-themes?tab=overview&hosting=datacenter)


Tags: cloud

confluence-cloud