youngmon/atlassian-qna huggingface dataset:
Vimeo widget is not working in Confluence
Asked by Harris Cho:

Hi,

I tried using the widget to embed Vimeo video, but the video does not display. Can you help me?

Thank you,

Harris


Answers:
author: Harris Cho
body: <br />

<br />

Here are some screen shots of the issue.  
[](https://community.atlassian.com/t5/Confluence-questions/Vimeo-widget-is-not-working-in-Confluence/qaq-p/413281?attachment-id=6427){#link_1187c3388df1d8}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69998/1/VimeoIssues1.tiff){#display_1187c3388df1d8_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Vimeo-widget-is-not-working-in-Confluence/qaq-p/413281?attachment-id=6428){#link_1187c3388df1d8_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69998/2/VimeoIssues2.tiff){#display_1187c3388df1d8_2}


author: Harris Cho
body: When I place the link in Confluence it does not convert it into a video player.  
I get no error message when I do it. It allows it but big blank area is shown and no player.


author: Giuliano C.
body: Hey Harris,

As you mentioned that you tried the Widget option to display the video, can you check if just pasting it's URL (like we do with Youtube videos) will automatically render it in your Confluence page? In addition to that, is there any kind of message when you try to display the video there?

Cheers,

Giu
Why would a page admin get a "Not Permitted" error when trying to edit a page?
Asked by Greg Della-Croce:

A space admin is trying to add a row to an existing table on a restricticted page (restriction is inherited from two levels up, and they are on the view and edit list). When they go to save the new row they get: Not Permitted error page.

Two System Admins have tried the same thing and also get the same error.

We just upgraded to 5.8.14 from a 5.3.x, so we have never seen this problem before.

Has anyone seen this problem on 5.8 and if so is there a work around? Did we forget to set a permission somewhere?

Thanks for your time to answer this problem


Answers:
author: Guilherme V.
body: Hey there,

I think your problem is related to an existing bug that was reported in here <https://jira.atlassian.com/browse/CONF-25210> and in here <https://jira.atlassian.com/browse/CONF-39756>.

Hope this will help 'ya.

Cheers,


author: Giuliano C.
body: Hey Greg,

Can you confirm if the page you mentioned does have a specific restriction applied to groups and if these groups does have the necessary permissions to work on it? So far, it should not happen in any version, but, another tip would be to check the current Global Permissions applied to the users, in the Administration panel of console and also, if the directory in use for this upgrade does reflect the user membership and permissions prior to upgrading the instance.

Hope it helps ya!

Cheers,

Giu


Tags: permission
revoke permission to create personal space
Asked by Brett Nelson:

*This question is in reference to Atlassian Documentation: [Giving People Access to Content](https://confluence.atlassian.com/pages/viewpage.action?pageId=336169153)*

I can't seem to find the option to disable a user from creating a personal space.


Answers:
author: Nic Brough -Adaptavist-
body: You need to remove them from the group(s) that can create personal spaces. Check global permissions to see the groups you need to examine.


Tags: confluence-administration

permission

user-management
Network error IOException: Connection refused: connect
Asked by Scott Beeson:

*This question is in reference to Atlassian Documentation: [Database Setup for SQL Server](https://confluence.atlassian.com/pages/viewpage.action?pageId=9258)*

I am using the jtds drivers, version 2.2 as recommended. I have a SQL Server 2012 Express installation. I put the jar file in the confluence/lib folder and restarted the service. Here are my settings:

Driver Class Name: net.sourceforge.jtds.jdbc.Driver  
Database URL: jdbc:jtds:<sqlserver://localhost:1433/Confluence>User Name: \*\*\*\*\*\*\*\*\*  
Password: \*\*\*\*\*\*\*\*\*\*

I have given my sql user every possible role for the Confluence database:

image2015-10-30 9:29:39.png

Yet I still get the following error:

image2015-10-30 9:27:19.png

The following error(s) occurred:

* configuring.db.failed
* java.sql.SQLException: Network error IOException: Connection refused: connect

[](https://community.atlassian.com/t5/Confluence-questions/Network-error-IOException-Connection-refused-connect/qaq-p/129605?attachment-id=5446){#link_1187c36dad5e85}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/180462/1/image2015-10-30%209%3A29%3A39.png){#display_1187c36dad5e85_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Network-error-IOException-Connection-refused-connect/qaq-p/129605?attachment-id=5447){#link_1187c36dad5e85_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/180462/2/image2015-10-30%209%3A27%3A19.png){#display_1187c36dad5e85_2}


Answers:
author: Scott Beeson
body: I changed the url to \`jdbc:jtds:sqlserver://localhost:1433/Confluence;instance=./EXPRESS\` and now I get a different error: \`java.sql.SQLException: Unable to get information from SQL Server: localhost.\`


Tags: ms-sql
is there a configuration setting to automatically purge deleted items after x days in Confluence?
Asked by Milan Nepali:

any helpful tips will be appreciated.

thank you


Answers:
author: Giuliano C.
body: From [this other Answer](https://answers.atlassian.com/questions/47616/how-to-automatically-purge-old-attachements), one alternative for that would be to use the [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP) from Bob Swift, as quick script for that. As his example:

> It can be used to script a cleanup or archive policy. Use action [getAttachmentList](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-getAttachmentList) to get attachments create date and then [removeAttachment](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-removeAttachment) to remove them. It would need to go through all the pages in whatever spaces you wanted to apply the policy to.

Hope it helps you, Milan! :smile:

Cheers,

Giu


Tags: confluence-administration
Import multiple csv files into confluence
Asked by Wuhu Wambolium:

Hi there

Is there a possibility where I can import multiple csv files into confluence. And then each csv would create a new page.

I would appreciate all kind of help

greetings


Answers:
author: Bob Swift Automation {Appfire}
body: 1. Install [Advanced Tables for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.table) to get the [CSV Macro](https://bobswift.atlassian.net/wiki/display/TBL/CSV+Macro)
2. Suggest using [Confluence Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/CSOAP). Depending if you want to continue to edit the csv data or just display the csv data from the file, then you can do one of the following:
   1. [addPage](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-addPage) to add a page with the **csv** macro wrapping the csv data from the file - this will allow easy editing of the csv data
   2. [addPage](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-addPage) to add a page with the **csv** macro referencing an attachment and then [addAttachment](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-addAttachment) to add the csv files to that page or a more general page
   3. [addPage](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-addPage) to add a page with the **csv** macro referencing an system file and place the csv files in the correct location of the Confluence home directory

comments: author: Wuhu Wambolium
body: Hi BobThank you so much for you help. "A" sounds very interesting, but I have one more question to "A". When I create a page with addPage on CLI is there an option to create multiple pages at once. I have about 500 csv files with knowledgebase entries and my task is to import these files in confluence- each as a separate page.


author: John Smith
body: Hi Wuhu, I'm in the same boat. Did you ever find a way to do import your knowledgebase without having to hire a team of data entry specialists?


author: Bob Swift _Appfire_
body: It is very easy to script (groovy or any scripting language) CLI actions to do bulk operations like for each file in a directory. You need a good naming convention.
Incompatible Office Products are installed error
Asked by patrick wilder:

When I try to edit a excel spread sheet attached to a confluence page I get the following error. **incompatible office products are installed on your machine.** Does any one know about this or have a fix. I am running office 2013.


Answers:
author: Nic Brough -Adaptavist-
body: There's something wrong with your Office install, nothing to do with Confluence (except that Confluence is triggering the warning by serving up the file in a way that causes office to chuck the error)

See <http://superuser.com/questions/878702/incompatible-office-products-are-installed-on-your-machine-when-opening-office>
How can I make my own Confluence instance look like this? The default theme uses 100% screen width, and this is better.
Asked by Jeremy Bickerstaffe:

*This question is in reference to Atlassian Documentation: [Links](https://confluence.atlassian.com/pages/viewpage.action?pageId=776656293)*

Ask your question here...


Answers:
author: Nic Brough -Adaptavist-
body: Not sure what the "this" refers to (and full width pages tend to work better for most people, but that's just an opinion).

But to change the overall layout of Confluence, you need to change the "theme" that it uses to render everything. See <https://confluence.atlassian.com/confcloud/applying-a-theme-to-a-site-724765504.html> and then dig through the marketplace. There's loads in there, ranging from simple "new theme" through theme managers (like Refined Wiki and Brikit) all the way up to "completely build your own theme from scratch with Themebuilder"


Tags: documentation

link
Confluence system administrator unable to set global permission
Asked by jira ivi:

Hi,

I am having problem granting another user as system administrator (confluence global permission). I logged in as admin username, which is in the system administrator group. This happens after:

* I set to use external user management (with JIRA system)
* I removed some groups's global permission as system administrator

Would anyone please enlighten me why is this happening and how can I restore the system administrator permission? Thanks alot.


Answers:
author: Nic Brough -Adaptavist-
body: It's happening because you're deleting groups from the rights you need to grant them.

Keep it simple - have a group that is clearly named for system-admins and put that in the system-admin global permission. Then make sure all the correct users are in it. As you are using external management, I'd strongly recommend having two - one internal (for upgrades and test builds if nothing else) and one in the external directory.

If you've managed to delete yourself from that group, you'll need to be re-added in the internal group by an existing admin, or re-add yourself in the external management group.


Tags: confluence-administration
Copy Page Hierarchy with links
Asked by Ruwan Mettananda:

We are using Copy Page Tree plugin on Confluence 5.8.8. It is very useful for bulk coping and renaming documents

When we copy pages using the plug-in, Links inside the pages are not automatically resetting to new links.

Eg:-

* we have a confluence page (page ABC) which is included a link of a child page (Page c)
* Copy the parent page (page ABC) using Copy Page Tree plugin and add a suffix v1. (New parent page is page ABC v1 and child page is page c v1)
* The link in page ABC v1 is not changed to page c v1. It is still redirected to Page c.

Is there are any other plug-in which can be used to copy page tree with links?


Answers:
author: ellen craig
body: We have the same issue - we want the copied hierarchy to point within the new hierarchy, not back to the template hierarchy.
Show Jira issues in Confluence
Asked by Mark Bowden:

We have a server instance of JIRA and one of Confluence. They live on different servers, and they have different sets of users as we don't want the Sales Team directly working within Jira.

So, what I would like to do is within Confluence, use the JIRA macro to show a list of results from a JIRA filter. However, when I login with an account that *that only exists within Confluence*I am asked to Authenticate to see my issues.

This isn't how I want it to work. I would like non-JIRA users to be able to see JIRA issues when logging into Confluence. We have tried every combination of OAuth possible within the Application Links pages and nothing wants to work, Trusted Applications doesn't recognise the logged in user if they don't exist in Jira, and everything else with OAuth demands that I have to Authenticate. I've asked support and they have helpfully pointed me to the instruction. Gee thanks...

So:

1) How do I achieve what I would like to achieve?

2) Has anybody successfully done this? If so, how?


Answers:
author: Radu Dumitriu
body: You need to use Basic Auth: <https://confluence.atlassian.com/display/APPLINKS/Configuring+Basic+HTTP+authentication+for+an+application+link>

Not oauth

comments: author: Mark Bowden
body: And this worked for you? Without having a matched set of users?


author: Mark Bowden
body: Thanks, this works well. Would have been much quicker for 'support' to have said that in the first place and highlighted the concerns over using it.


author: GabrielleJ
body: @Mark Bowden, I have raised a Support ticket against Atlassian with exactly your requirement, and they said my JIRA and Confluence version are incompatible so you may want to check that too. This is what I got...
> You are running an unsupported version of Confluence 5.1.5, but we will do our best to address the application links problem you are having, but I cannot guarantee we will be able to, and the recommendation is to [upgrade](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) your Confluence to a supported version.

comments: author: Mark Bowden
body: Thanks, this is one train of thought we have. That or ditch Confluence as it's not working as the marketing would have you believe. It's been hugely frustrating.


author: GabrielleJ
body: This particular JIRA and Confluence instance that I support right now is very big (enterprise scale being used globally 24/7) that a version upgrade will need 2-3 months to prepare, coordinate and execute so we are kind of stuck right now with the "limited integration" that we have. I wish I can share the premier support ticket with you that we have opened (but it's paid by my client) so I am constraint no to. Right now, we are being asked to remove all application links (from the GUI and the confluence DB directly) and start the linking again from scratch using OAuth. We have not done this yet since we have other things to prioritize for now.@Clarissa Gauterio is assigned to our ticket, maybe she can put more insights :)


Tags: confluence-administration
confluence 5.8 code block macro character encoding error when edit page
Asked by crazier:

I am Chinese,I have update the chinese language package, and normally show all the chinese character except when I edit the page insert a code block macro ,and the title line's chinese encoding character show error like this

when I edditing the page ,show error?

image2015-10-30 14:56:42.png

but after save the page,the character show normally.

image2015-10-30 15:0:14.png

what should I do change the character normally when I an eddting.

[](https://community.atlassian.com/t5/Confluence-questions/confluence-5-8-code-block-macro-character-encoding-error-when/qaq-p/124849?attachment-id=2770){#link_1187c4f0751d90}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20803/1/image2015-10-30%2014%3A56%3A42.png){#display_1187c4f0751d90_0}  
[](https://community.atlassian.com/t5/Confluence-questions/confluence-5-8-code-block-macro-character-encoding-error-when/qaq-p/124849?attachment-id=2771){#link_1187c4f0751d90_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20803/2/image2015-10-30%2015%3A0%3A14.png){#display_1187c4f0751d90_2}


Answers:
author: Giuliano C.
body: Hi Wu,

May we know which database collation are you using? It could be related to some inconsistency while you only try to edit, then, it becomes normal after that. For example, [this article](https://confluence.atlassian.com/display/CONFKB/Chinese+characters+appears+as+question+marks). This is not exactly the same issue that you have, but, it points this possibility. :smile:

Hope it helps you, sir.

Cheers,

Giu


Tags: confluence-administration
confluence login fail
Asked by sword dancer:

i use confluence, connecting to JIRA for User Management.

i delete the confluence config in JIRA . so can't login in confluence. how to fix it ?

image2015-10-30 13:40:15.png  
[](https://community.atlassian.com/t5/Confluence-questions/confluence-login-fail/qaq-p/448598?attachment-id=8990){#link_1187c4f1ac5ac7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/75916/1/image2015-10-30%2013%3A40%3A15.png){#display_1187c4f1ac5ac7_0}


Answers:
author: Luiz Maia
body: Hi there,

I'm not sure what specific configuration you've deleted but we'll probably need to edit the current directory configuration on Confluence or even add a new JIRA directory.

As you currently can't login, we'll need to login to Confluence using the internal administrator. In case you're not sure what is the internal administrator, please refer to the following guide in order to recover the admin credentials: <https://confluence.atlassian.com/display/DOC/Restore+Passwords+To+Recover+Admin+User+Rights>

If we need to reconfigure the JIRA Directory on Confluence, I suggest you follow the instructions mentioned on this article: <https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html>

Let us know how it goes.

Regards,  
LM


Tags: confluence-administration
How to add a date picker in Confluence Cloud
Asked by Jared W:

In Confluence Cloud I am trying to set up a page template that includes the Page Properties Macro, and I would like to include a Date Picker in one of the fields. How do I do that? Also, is there a way to just add a date picker into a page outside of the macro?

Thanks,


Answers:
author: Rachel Robins
body: There isn't a way to add a date picker into your template as such, but you could use instructional text in your template to prompt the user to type // which triggers Confluence's own date picker, and inserts the date as a lozenge (which is useful for avoiding 1/11 and 11/1 date format differences)


Tags: cloud

confluence-cloud
I can't get the RSS Feed macro to work with Confluence Feed Builder url
Asked by Sisi Yao:

I'm trying to use the RSS Feed macro to display a feed I built with the Confluence Feed Builder. I have no problem building the feed or adding the Feed macro to the page. However, the url does not seem to work. The macro keeps generating the following error on the page:

Screen Shot 2015-10-29 at 11.40.27 AM.png

I tested out the url in another RSS Reader and it's working just fine.

I have whitelisted the domain in Confluence so that's not the issue.  
[](https://community.atlassian.com/t5/Confluence-questions/I-can-t-get-the-RSS-Feed-macro-to-work-with-Confluence-Feed/qaq-p/2997?attachment-id=8202){#link_119181291824a2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/470/1/Screen%20Shot%202015-10-29%20at%2011.40.27%20AM.png){#display_119181291824a2_0}


Answers:
author: Jonathan Simonoff
body: I'm having a similar problem, although I get a different error:

Error rendering macro 'rss' : [java.net](http://java.net).SocketException: Connection reset

I'm using Confluence 5.5. Atlasssian do you have any help to offer?


Tags: confluence-administration

confluence-app

rss
Roadmap Planner 11.1 with Confluence 5.5
Asked by Vivien Leong:

Hi,

I just installed Roadmap Planner with our version of confluence. I'm struggling with a couple of things with it I'm hoping someone can help.

1. The editing experience for roadmap is really strange. When I hit edit, it changes to a sparse page with very little controls. Is this suppose to happen? I thought editing happened in the modal:  
   Screen Shot 2015-10-29 at 10.57.46 AM.png
2. Can I adjust the width of the display? Currently when I save it, it looks very squished at a fixed width. I want it to be wider and I haven't found a way to do it.  
   Screen Shot 2015-10-29 at 10.59.07 AM.png

Can anyone help?  
[](https://community.atlassian.com/t5/Confluence-questions/Roadmap-Planner-11-1-with-Confluence-5-5/qaq-p/277500?attachment-id=10495){#link_1187c546033d85}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47030/1/Screen%20Shot%202015-10-29%20at%2010.57.46%20AM.png){#display_1187c546033d85_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Roadmap-Planner-11-1-with-Confluence-5-5/qaq-p/277500?attachment-id=10496){#link_1187c546033d85_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47030/2/Screen%20Shot%202015-10-29%20at%2010.59.07%20AM.png){#display_1187c546033d85_2}


Answers:
author: Vivien Leong
body: Hi @Giuliano de Campos , don't this mean we need CONF 5.8 or higher to get these features?


author: Giuliano C.
body: Hi Vivien,

From your requests, this could be related to some kind of bug, that was affecting older versions of Confluence (not the 5.8.x ones, for example). For that, can you check if the following will match with your situation?

<https://jira.atlassian.com/browse/CONF-35511>

<https://jira.atlassian.com/browse/CONF-36095>

Hope it helps you!

Cheers,

Giu
I have a Confluence account, can I use Gliffy?
Asked by Florian van Eizenga:

I clicked on the Free trail button and get a message "An unexpected error occurred. Refer to the logs for more information."

The audit does not give me any help.

What should I do or can I get some help?

Thanks!

Screenshot below.

image2015-10-29 18:38:24.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-have-a-Confluence-account-can-I-use-Gliffy/qaq-p/92351?attachment-id=1973){#link_1191814f6fc099}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15485/1/image2015-10-29%2018%3A38%3A24.png){#display_1191814f6fc099_0}


Answers:
author: Nic Brough -Adaptavist-
body: In theory, yes, your trial should give you Gliffy.

However, something has gone wrong. You need to read the **application** log to see the actual error(s), the audit log just shows you add-on config actions.

Have a look at the system-information page in admin if you don't know where your application log is. (Default is \<jira-home\>/logs/atlassian-jira.log)


Tags: gliffy