youngmon/atlassian-qna huggingface dataset:
How to import a page
Asked by Kate Fox:

Was trying to follow instructions from:

[https://confluence.atlassian.com/conf64/import-content-into-confluence-936510869.html](https://confluence.atlassian.com/conf64/import-a-text-file-936511562.html)

When I went to Space tools \> Content Tools though I do not see an import option.


Answers:
author: Nic Brough -Adaptavist-
body: You tagged this question with Cloud, but you're reading instructions for server, where import space is in a different place. Have a look through <https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html> if you are on Cloud.


author: AnnWorley
body: I found on my test instance that I needed the Admin Space Permission to see the import tab under content tools - here is what the user without Admin permission on the space sees on my test instance of Confluence 6.9:

![Screen Shot 2018-05-17 at 5.11.29 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/22355iD5044187EFFBAE47/image-dimensions/589x148?v=v2 "Screen Shot 2018-05-17 at 5.11.29 PM.png")

Here is the admin user's view:

![Screen Shot 2018-05-17 at 5.17.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/22359i4617A2AAD8910427/image-dimensions/667x348?v=v2 "Screen Shot 2018-05-17 at 5.17.14 PM.png")

Your space admin can add the Admin permission for your user account at Space Tools\>Permissions. Please see [Space Permissions Overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) for details. Note:
> How do you find out who the space admin is for a particular space? Choose Spaces \> Space directory in the Confluence header, then choose the Space Details icon beside a space.

comments: author: Kate Fox
body: I got full admin privileges and still don't see Import show up in the menu. I tried to create my own space, and that one also doesn't have an import tab.


Tags: cloud

confluence-cloud
The CHECK ALL feature in Group search SPACE permissions, doesn't select all. Advice?
Asked by Deborah Plante:

Space Permissins

Search

Search results, CHECK ALL - doesnt work

Even when you select them individual, it doesnt sync and save


Answers:
author: AnnWorley
body: I am not sure what we can help with based on the question. My Groups page has a search but it's not for space permissions and my Space Permissions page has no search field. On the space tools\>permissions page I have "select all" but its to select permissions and not search results.

Please let me know your version of Confluence. If you can post a screen shot of the page where "check all" is failing, please do.

Please let me know what you are working on, searching for groups or granting space permissions, for example.


Tags: confluence-server

server
Unable to Edit/ Create New Documents
Asked by Kerwin Po:

I'm getting the "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin.". I'm currently on version 6.1.1, and running Confluence Data Centre.

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Turning off collaboration fixing the problem strongly suggests a problem with Synchrony, or Confluence's connection to it.

An upgrade might fix it, although I've only ever seen that happen when moving from 6.0 to 6.1 (fixed a bug that prevented Synchrony starting), or when the problem was in the set up, and the upgrade over-wrote the incorrect configuration files with ones without the problem.

I would recommend a quick look at the log file for synchrony errors, they're likely to tell you something like "can't connect" or "didn't respond"

comments: author: Fadoua
body: I went through all the steps [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) with no luck (sigh). I hope [@Kerwin Po](/t5/user/viewprofilepage/user-id/1377914) will be luckier. We are in the process of getting ready for the upgrade.


author: Fadoua
body: I am afraid to say that upgrading will be the best fix.


author: Fadoua
body: Hi Kerwin,

Do you have the same behavior when you try to add a new page? If yes

Try to disable the Concurring editing and see if you still have this problem.

Best,

comments: author: Kerwin Po
body: Thanks Fadoua. I disabled it as you recommended and the error cleared. Is there a long term solution, so that I can turn Collaborative Editing back on at some point?


Tags: confluence-server

data-center

server
How do I create a space for my Eng Team
Asked by Allan Lin:

I would like to create two new space for my engineering team.

UberEats \> Marketplace \> Intellience

UberEats \> Marketplace \> Logistics


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Allan Lin](/t5/user/viewprofilepage/user-id/1396796),

Here is documentation on how to create a space:

<https://confluence.atlassian.com/conf59/create-a-space-792498598.html>

You need the create space permission to do this, so if you don't see the button contact your instance administrator.

<https://confluence.atlassian.com/doc/global-permissions-overview-138709.html>


Tags: space
What permissions do I need to be able to add a User to our Confluence site overall?
Asked by JP De La Rosa:

My director would like me to be able to add users to Confluence. Would you be able to tell me what permissions she needs to set for me to be able to do this?


Answers:
author: Shannon S
body: Hi JP,

This depends on your Confluence version.

If you're using Server, [you need to be an administrator](https://confluence.atlassian.com/doc/add-and-invite-users-138313.html).

If you're using Cloud, you need to be a site admin.

I hope that helps! Let me know if you have any questions.

Shannon

comments: author: JP De La Rosa
body: Thanks, Shannon!! You're always so helpful. Is there a way to see what my current permissions are? I believe we are using Cloud and she said she has me set as a Site Admin but I just want to be sure I'm not looking in the wrong spot. I don't have permission to view <https://example.atlassian.net/admin/users>, So I'm assuming there must be something off with my permissions.


author: Shannon S
body: Hi JP,

No problem!

So in order to have access to the /admin/users section, you want to be part of the group **site-admins**. But you also won't be able to see what groups you're in unless you're already a part of that group.

Thus, my recommendation is to get in touch with your director and if she has access to the /admin/users page, she can add you to that group. If she doesn't then we can help you find someone from your instance that does have access, but we'd have to open a support ticket.

See [Manage Groups](https://confluence.atlassian.com/cloud/manage-groups-744721627.html) for more information.

Regards,

Shannon


author: Victor Mutambuki
body: JP De La Rosa,

You'll need to be an administrator. An admin can access the [Confluence Administration](https://confluence.atlassian.com/conf59/add-users-and-set-permissions-792498553.html) console and create new users.

Victor


Tags: confluence-cloud
Atlassian Wiki PDF Export - Encoding (? PDF font) error
Asked by Ondrej Urban:

When exporting page to PDF from Atlassian Wiki the outputted PDF lacks certain characters (central-european). E.g.: "?", "?".

These characters are well displayed on the wiki page, but when I open PDF the characters are omitted. E.g. on the wiki page word "Na??tanie" ends up to be "Na?tanie" in PDF.

Got any suggestions?


Answers:
author: Alana Fernando
body: [@Ondrej Urban](/t5/user/viewprofilepage/user-id/1396278) , Are you having the same issue with word export?

Also below document might help you.

* [Create a PDF in Another Language](https://confluence.atlassian.com/confcloud/create-a-pdf-in-another-language-724764828.html)

comments: author: Ondrej Urban
body: No, the word export works fine.

I actually cannot find the settings button which is mentioned in the document you linked, probably I need to contact colleague with admin permissions...


author: Ondrej Urban
body: Uploading new PDF font worked! Thanks!


Tags: cloud

confluence-cloud

wiki
Jira stories access through QC in read-only mode by non license users
Asked by Shaun Murphy:

Is there a way to setup Jira so that a non-licensed person could access a story content in Jira through a link to a story, from with in QC, to view the story for read-only purposes?


Answers:
author: Shannon S
body: Hi Shaun,

Can you let me know what you mean by QC? I'm not familiar with that.

But in Jira itself, you can only access issues you have access to, so either with a Jira license, or if the project is anonymous.

Regards,

Shannon

comments: author: Shaun Murphy
body: Thanks, Shannon.

ALM Quality Center. To provide a bit more detail, in the enterprise, IT which includes our project team have Jira user licenses to access the project. The business partners do not. They do not need to update, only to view for the purpose on viewing requirements at the source. Does this mean we could just switch our project to anonymous to accommodate this need? Are there any risks?


author: Shannon S
body: Thanks, Shaun!

I haven't heard of that personally but if a user needs to be able to view an issue on Jira without a license then it will need to be open to Anonymous internet users.

You could configure [Issue Level Security](https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html) by creating one for regular users and one for anon users and then apply to the issues in the project. But then just keep in mind that anyone on the internet will be able to view the anonymous issues as long as they can browse to the issue. This could also mean that search engines could index your site if they can browse the pages.

Let me know if you have any questions about that!

Regards,

Shannon
Time tracking reports
Asked by Vinay Jayaram:

How can I embed a Time Tracking report (JIRA) into a Confluence page?


Answers:
author: Leo Diaz DEISER
body: Hi [@Vinay Jayaram](/t5/user/viewprofilepage/user-id/944910)

You can embed only gadgets of Jira into Confluence. To add gadgets to the Confluence directory follow next instructions:  

<https://confluence.atlassian.com/adminjiraserver/adding-a-gadget-to-the-directory-938846991.html>  

I hope I was able to help you.  

Leo


Tags: jira-software
When trying to "Edit" an attached file, do not see the "Edit With" option
Asked by Lisa Culhane:

I would like to edit an attached file, however, when I click on the file, I do not have the option to "Edit With".


Answers:
author: Thomas Schlegel
body: [@Lisa Culhane](/t5/user/viewprofilepage/user-id/1395884),

what kind of file do you want to edit? Usually, you have to download the file, edit it and upload the file again.

comments: author: Lisa Culhane
body: Hi Thomas, thanks for the response. This is with any type of file but in this particular case, it is a PowerPoint. According to the help guide, you should be able to use an "Edit with" function to open file in its native application, then after applying your changes, go back to Confluence and click "Update" which will save a new version of the file.

I simply don't see the "Edit with" anywhere as specified in the instructions.

We are fine with uploading a new version and that works fine, just wanted to explore the "In place" editing feature. Let me know if that clarifies what we are trying to do.

Thanks, Lisa


author: Thomas Schlegel
body: Do you have Confluence Cloud or Server?


author: Lisa Culhane
body: I thought it was the Cloud version, but maybe that is the problem as it seems to be unavailable?


author: AnnWorley
body: [@Lisa Culhane](/t5/user/viewprofilepage/user-id/1395884) If you have a Cloud instance you should see something like this screen shot from my test instance:

![Screen Shot 2018-05-17 at 12.40.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/22325i6EB15669D4FF38EC/image-dimensions/336x354?v=v2 "Screen Shot 2018-05-17 at 12.40.44 PM.png")

If you have Server the Office docs may have an edit in Office link, if enabled by the admin, but the PDFs and images etc will have to be downloaded, edited and uploaded again, as described by Thomas.

If you have a Confluence Cloud instance the URL will contain "atlassian.net", if you have a URL at your_company.com then it's Server.


author: Lisa Culhane
body: [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483)- that clarifies that we are using the Server instance. Thanks very much for clearing this up for me; at least now I know what to tell employees.

Thanks again

Lisa


author: Lisa Culhane
body: Sorry Ann, I just saw that you responded -- again, thanks for the information, very helpful...


author: AnnWorley
body: Anytime, happy to have been of assistance. :)

Have a great rest of your day!


author: Ada Chen
body: Hi [@Lisa Culhane](/t5/user/viewprofilepage/user-id/1395884) - Just chiming in from our product marketing team! We've started work on this issue, so if you would like to follow along or upvote it, please go to the suggestion ticket here: <https://jira.atlassian.com/browse/CONFSERVER-38024>


author: Lisa Culhane
body: thanks for the info Ada, that would be great...
Please fix bug https://jira.atlassian.com/browse/CONFSERVER-52102
Asked by Alexander_Hadj_Hassine:

Please fix bug <https://jira.atlassian.com/browse/CONFSERVER-52102>

Thx


Answers:
author: Nic Brough -Adaptavist-
body: Your best bet is to comment and vote on the bug over at the link you've given.

Commenting here in the community has no weight at all.

comments: author: Alexander_Hadj_Hassine
body: Thx for hint.


Tags: jira-software
What macro or feature is being used in this Confluence page?
Asked by Mireille Gennaro:

I'd like to know what feature or macro is being used on this page to expand/collapse the API calls?

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#group-getGroups>

I'd also like to know how I can format my table as shown on this same page?? Can someone please tell me? I'm working on API documentation and this is exactly the format I want to use.

Please help!

Thanks!


Answers:
author: Shannon S
body: Mireille,

You can use an [Expand Macro](https://confluence.atlassian.com/doc/expand-macro-223222352.html) to expand and collapse data, but our documentation is so customized I don't think there would be one specific thing you can use to replicate it.

I'm also not confident that page is running fully on Confluence, but I can tell you on other parts of our documentation, we're using [Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=server&tab=overview).

Kind regards,

Shannon

comments: author: Mireille Gennaro
body: Thank you, Shannon.

Do you have any suggested plug-ins for taking an auto-generated Web API documentation page and adapting it into Confluence?


author: Shannon S
body: Hi Mireille,

I'm not personally aware of any, but I have tagged the Marketplace collection. That way if anyone does know one that could help you they will be able to reach out to you here.

Regards,

Shannon


author: Mireille Gennaro
body: Thank you!


Tags: atlassian-marketplace
Adding a line item counter
Asked by Michael Iarrobino:

Do we have the ability to do a counter in a table like we can in Excel with TEXT(ROWS?


Answers:
author: Thomas Schlegel
body: Hi [@Michael Iarrobino](/t5/user/viewprofilepage/user-id/1162576),

yes, of course, just click on this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/22318i97B917F13B5C5C34/image-size/large?v=v2&px=999 "image.png")

comments: author: Michael Iarrobino
body: Awesome. Thank you! I'm guessing I'm too greedy if I want to add a text string to that column right? Something that would read like "Program Name 1" or in this case XLOB-1. Is this too complex for Confluence?
Live search macro titles showing the &amp; rather than the ampersand
Asked by HH:

Hi,

Using the live search macro, titles which include html symbols such as \& are showing as \&amp;

Any ideas on how I can fix this?

Thanks!


Answers:
author: AnnWorley
body: I verified the behavior you are reporting is still present in the latest Confluence, version 6.9.0, and created this bug report: [Live Search macro renders page titles incorrectly](https://jira.atlassian.com/browse/CONFSERVER-55573) You may communicate directly with the development team by voting or commenting on it.

Since this seems to be a bug, I do not know how we can fix it without the help of the developers. I appreciate your reporting it, as there was no existing record of it that I could find.


Tags: confluence-server

macro

search

server
Statuspage with all childs and various fields from table
Asked by Chris_:

Hey all,

Example:  
Parent - Processes  
Childs - Process 1, Process 2, Process 3, ...

On the childpage there is a table with a status makro.

Now, I want to show a table on the parent with all childs and the status from the child pages.

Is this possible and how can I achieve this?  
Thanks in advance.


Answers:
author: Shannon S
body: Hi Christian,

What if you were to use a combination of the [Page Properties macro](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) with [Page Properties Report macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html)?

That would make it so you can list items from a table on one page into the other.

Regards,

Shannon

comments: author: Chris_
body: Yeah thanks, I found a nice instruction page:

<http://lightmanyfires.com/summary-pages-using-page-propeties-report-confluence/>


author: Shannon S
body: Very nice! Thanks for sharing that with us. :)

Take care and kind regards,

Shannon
Can a Knowledge Base space have a page tree in the side bar like the Documentation space does?
Asked by Paula Birch:

We are looking to use a Confluence space as our help site, but since we already use Jira for bugs, etc. it would probably be beneficial to link the two, which means I would need to set up a KB space instead of a Documentation space (If I'm understanding it correctly). I am wondering if the sidebar in a KB space has a page tree so that a user cannavigate among help topics using the tree instead of the search, and if not, is there a way to implement a page tree in a KB space? I haven't set up the space yet so I have no idea.


Answers:
author: Shannon S
body: Hi Paula,

It is not possible in the Jira Service Desk Knowledge base.

There is the below feature request for this:

* [JSDCLOUD-4179](https://jira.atlassian.com/browse/JSDCLOUD-4179)

Please feel free to vote on this and add your feedback as well!

Thank you for your understanding.

Regards,

Shannon


Tags: cloud

confluence-cloud
One page with all action points of sub-pages
Asked by kuwerti kuwerti:

We have a weekly meeting. We create ONE 'meeting Notes'; page per meeting and below that one a minutes-of-the meeting pages with the action points.

What I want is ONE main page with ALL action items from all the meetings. Is this possible?


Answers:
author: Shannon S
body: Hi Kuwerti,

You can use the [Task Report Macro](https://confluence.atlassian.com/doc/task-report-macro-590260009.html) for this. You can restrict either to specific labels you apply to each meeting notes page, or list a page/space that they appear on.

Let us know if you have any questions about that.

Regards,

Shannon

comments: author: kuwerti kuwerti
body: Great. Thanks for this reply. it worked.


author: Shannon S
body: You're welcome! Happy to help.

Regards,

Shannon


Tags: confluence-server

server
Migrating Users from On-Prem to Cloud without G-Suite (by Space)
Asked by harpan:

Our company are looking into migrating our on-prem self-run Confluence to run on Atlassian's Cloud solution instead. Following the guides I've concluded that I need to migrate the data by space because our entire xml uncompressed is 800+ MB (about 600+ MB over the limit).

This means that migrating the users has a separate solution, the page goes on about G Suite and how to use it. In our case, we'd like to not have G Suite even enter the equation. Is this even possible or is the absolutely only solution to moving the users when importing by Space to use G Suite? Bonus question, if we cave in and accept the fate of having to register with G Suite, will the cloud Confluence re-index the Space with user information or are you going to have to live with Unknown User for all the imported data?

Just to be clear, Import/Export Site is not an option due to size constraints, we can't cut our data by 75%.

Import/Export Space, will I easily be able to keep our users intact migrating to Atlassian Confluence Cloud solution with/without G Suite? If you can do it **without** G Suite, how?

Thanks for your attention!

Hampus Berggren


Answers:
author: thais
body: Hi, Hampus,

As it may be necessary sharing some further information regarding the issues addressed on your post, we opened a support ticket that will be reaching you soon.

Best regards,  
Thais


Tags: cloud

confluence-cloud

g-suite

user-management
how to duplicate a space
Asked by Pavan B K:

how can i duplicate a space so that i have all the pages in the new one as the old one

so that i dont spend time copying each page and moving it under the new space


Answers:
author: Jacques Dussault
body: Copy a Space or Create from a Template workaround {#toc-hId--1179954519}
------------------------------------------------------------------------

#### Here's how I do to copy a space (or create a new one from a template actually) {#toc-hId-2008622892}

* Create a new Blank space with correct name \& KEY.

o (Keys can not be changed , choose wisely!)

* Go to the template (or space you want to copy) overview page and select Copy for top right ... menu
* Copy to the new Space. Include all Child pages.

o Give a prefix to your pages if you want

* Once completed, go to the new Space settings ? space details and modify the Home page to be the Homepage of the Template you just copied.
* In Manage pages, go in Reorder and move you new Home page at the top of hierarchy.
* Delete the Generic Homepage that came with the empty space.

I hope it helps anyone.


author: Daniel Eads {unmonitored account}
body: Hi [@Pavan B K](/t5/user/viewprofilepage/user-id/1235350),

It is not possible natively to "copy" a Confluence Space, however there is solutions around this listed on the [documentation here.](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html?_ga=2.18725937.949532692.1526282257-1896767932.1509180517)

Hope this helps

comments: author: Daniel Eads {unmonitored account}
body: Best answer for Server!


author: Daniel Eads {unmonitored account}
body: Hey Pavan,

Since you're on Cloud, there are fewer options than Server for doing this. Looks like the only add-on that supports doing it is [Copy Space for Confluence](https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud&tab=overview). Doing it manually in Cloud isn't really do-able since you can't import to a test environment to make sure all the references got updated.

Good luck, hope the add-on gets you where you need to be!

Cheers,  
Daniel

comments: author: Jim Latimer
body: Hi Daniel

It is now about a year later and there have been some updates to Cloud. Is this still the best way to copy a space in Confluence?

Thanks,  
Jim


author: Nathan Vasquez
body: Was just trying to find better solution than a paid plugin. This seems like a complete no brainer to have Atlassian put in place.


author: Tej
body: In newer versions from 6

Copy a Page can be a workaround {#toc-hId--1411639119}
------------------------------------------------------

<https://confluence.atlassian.com/doc/copy-a-page-139013.html>


author: W_Diehl _Litew8 GmbH_
body: [@Jim Latimer](/t5/user/viewprofilepage/user-id/2433027)

as you asked for an alternative. You might want to take a look at the[**'Clone a Space'**](https://marketplace.atlassian.com/apps/1234272/clone-a-space?tab=overview&hosting=cloud) app for Confluence cloud that we've built. It's free and allows to reuse configuration as space template.


Tags: cloud

confluence-cloud