youngmon/atlassian-qna huggingface dataset:
JIRA users can't see public Confluence pages/spaces (viewable by anonymous users)?
Asked by I?igo Alonso:

When logged in JIRA users try to browse Confluence pages that have the permissions set to allow Anonymous Access, they are presented with this error:

Not Permitted

You are not permitted to perform this operation.

Having to unlog from JIRA to view the page and then having to log in again slows their workflow, and more importantly, pisses them off. Is there a way to avoid this? We just want them to be able to view the pages.

All I can think of is teaching the users how to right-click and open in incognito mode the confluence links.  


Answers:
author: Mauro Badii
body: The following bug was reported about users without Confluence application access that cannot see Confluence pages with anonymous access: [](https://jira.atlassian.com/browse/AOD-6604)<https://jira.atlassian.com/browse/AOD-6604>

Feel free to vote, comment and watch the issue for updates.

At the moment, the only workaround is to browse Confluence from another browser (without Jira session) or using Incognito mode.

Cheers,  
Mauro


author: Mauro Badii
body: Can users browse Confluence normally or they don't have confluence access at all?

Could you please create a support request at [support.atlassian.com](http://support.atlassian.com) ?

We'll then be able to take a closer look and understand if you are experiencing a bug or maybe some configuration problems.

Regards,  
Mauro

comments: author: I?igo Alonso
body: The users in question have Access to JIRA but not Access to Confluence, we have more JIRA than Confluence licenses. The users with Access to Confluence can use it without a glitch, but those whitout access can't even view the "public" pages while logged in.

I think it is not a configuration problem or a bug, but a matter of how permissions work.

Cheers,  
Inigo


author: Tim Ryan
body: Has this issue been resolved? Our company really needs JIRA users to have access to view only Confluence.


Tags: cloud

confluence-cloud
Disable User Invitation in Confluence 4.1.9
Asked by Nabil Sayegh:

How do I disable user invitation in Confluence 4.1.9?


Answers:
author: Steve Gerstner [bridgingIT]
body: Does this one work for you? -\> <https://answers.atlassian.com/questions/75778/disable-the-invite-user-feature>

comments: author: Nabil Sayegh
body: I checked that solution before, but didn't find the plugin. After your hint I checked again, and of course I found it in the hidden system Plugins.


Tags: confluence-administration
how to display data from other pages
Asked by Greg Holde:

Hello -

I have been asked to create a dashboard to show some details from our individual confluence project wiki pages. I would like to display specific details from the individual project pages on the dashboard page. For example, the names of the team members, start date, etc. This information is currently included in a table on the individual project pages.

I have done some research but am not able to find specific examples related to this question.

Can you provide an example or point me to some resource that will help me with my assignment?

Thank you,

Greg


Answers:
author: jing_hwa_cheok
body: Hi Grey,

<br />

You can make use of the Excerpt and Excerpt Include macro to display the content of a page in another location. The trick is to enclose the content you wish to display in Excerpt macro and use the d Excerpt Include macro in the location you wish to display.  

Here the official documentation for the macro

[](https://confluence.atlassian.com/display/DOC/Excerpt+Macro)<https://confluence.atlassian.com/display/DOC/Excerpt+Macro>

[](https://confluence.atlassian.com/display/DOC/Excerpt+Include+Macro)<https://confluence.atlassian.com/display/DOC/Excerpt+Include+Macro>

<br />

Hope this helps!  

Regards,  
Jing Hwa

comments: author: Greg Holde
body: This is exactly what I need and have prototypes created already - thanks again


author: Rafael Scheel
body: Thanks! Helped me a lot =)


Tags: content
Iframe header
Asked by Service Desk:

Hi,

We have upgraded our test system from 4.3 to 5.4.3. In the old version we used Iframe to display a local .htm file. (Its an excel spreadsheet that is edited by users daily and then copied every few hours)

This would display on the dashboard screen and work perfectly. However now we have upgraded it is adding our confluence header and footer to the Iframe. I need this is be removed. Any ideas as we need to get this resolved so I can roll this out to everyone?


Answers:
author: Davin Studer
body: Could you add a screenshot to show the issue?
Trying to save a Confluence page in Firefox, the save button gets covered by a bubble popup that says "Save your page (Ctrl+"s")
Asked by Sho Kikuchi:

Trying to save a Confluence page in Firefox, the save button gets covered by a bubble popup that says "Save your page (Ctrl+"s") Its super annoying since it blocks me from actually saving the page. Anyone know how to get rid of the bubble? In Chrome, the bubble appears but doesn't block the Save button.  
[](https://community.atlassian.com/t5/Confluence-questions/Trying-to-save-a-Confluence-page-in-Firefox-the-save-button-gets/qaq-p/227505?attachment-id=7333){#link_118a4d1053c573}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/38501/1/save_your_page_type.png){#display_118a4d1053c573_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Trying-to-save-a-Confluence-page-in-Firefox-the-save-button-gets/qaq-p/227505?attachment-id=7334){#link_118a4d1053c573_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/38501/2/save_your_page.png){#display_118a4d1053c573_2}


Answers:
author: Andrei Moseev
body: The links above refer to a bug of a server version while I suffer at the cloud Confluence.

It is not blocking yet quite annoying.

Is there a known workaround?

UPD: Seems like I've found a workaround - switch from English (US) to English (UK)


author: Will
body: looks like it's a known issue:

<https://confluence.atlassian.com/confkb/confluence-tool-tips-pop-up-covers-save-button-610763201.html>  
[https://jira.atlassian.com/browse/CONF-33994?src=confmacro\&_ga=1.244926534.232535258.1474569753](https://jira.atlassian.com/browse/CONF-33994?src=confmacro&_ga=1.244926534.232535258.1474569753)


author: Will
body: I've been looking into this issue for one of our users. Best I can tell, confluence has two different tool-tip messages for some reason. Both say "Save your page" but one includes the word 'Type' and some apostrophes. The slightly longer message causes it to wrap inside the tool-tip making the tool-tip cover the save button. It baffles me why there would be a need for two different messages, and I can't figure out what causes the longer one to be triggered.

**Shorter:**

save_your_page.png

**Longer:**

save_your_page_type.png


author: R Donato
body: Are you able to save the page by pressing Ctrl+S? I've had the same issue, so I just use the shortcut keys since I haven't been able to remove the bubble either.
Installation Errors (Evauation Version)
Asked by Srinivas NV:

```
When Installing Confluence on local system (evaluation Version) I am getting the following Error Whats the issue here how to resolve this?

java.lang.IllegalStateException: No WebApplicationContext found: no ContextLoaderListener registered?
```


Answers:
author: Srinivas NV
body: Ok wi see if i can copy plain text only


author: Srinivas NV
body: Sorry, i am new to Java based errors , will unisnstall and try re installing if the same error repeats will do a screen capture and post it here

comments: author: Nic Brough -Adaptavist-
body: Plain text is faster and easier (and a lot of people seem to have problems with screenshots here)


author: Nic Brough -Adaptavist-
body: That could be caused by all sorts of stuff, but there's no way of knowing which it could be from a single line. You need to read above and below this error to establish a root-cause.


Tags: confluence-administration
Running into a timeout request in confluence html-include
Asked by Abhi Vaishnav:

Hi community,

We are running into a problem when one our of confluence users tryies to incldue a HTML webpage in a confluence page using the html-include plugin.

We have checked that the website and port is in our whitelist: \*\<website address\>.net:7001/\*

We can telnet into the client server (from confluence server), curl the website (from confluence server) and view the page from a web browser (personal PC).

The confluence logs state the same thing that the web page says which is:

Error rendering macro 'html-include' : com.atlassian.renderer.v2.macro.MacroException: com.atlassian.confluence.macro.MacroExecutionException: org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 20000 ms

As you can see, we have even changed our default timeout settings to 20000 ms.

Any ideas?


Answers:
author: Abhi Vaishnav
body: This turned out be an issue with the site we are trying to include not being behind SSL. Putting it behind a SSL certified end point resolved it for us.

comments: author: Shankar Nakka
body: Am facing the same issue. Will you please elaborate the fix you provided.


Tags: confluence-administration
Anonymous users can not view content
Asked by Doug Aliff:

Anytime a usr attempts to open spaces where Anonymousviewing is allowed they are dierected to the login page.

The "Global Permissions" - Anonymous access has "can use" active.

The space's "Anonymous Access" is set so "Anonymous" has "View" active

The Space/Page is not restricted.

What am I missing?


Answers:
author: Jonathan Simonoff
body: Can you give an example of a URL one of the users is using?

FYI -- when I ran across a similar problem, the user actually was clicking on a URL to a location that required login. I've also seen a situation where a user is using a URL for the login page.

One thing you can try is to give the user a direct URL to a page that you know is in a space with anonymous view access. Of course, make sure the page doesn't have its own restrictions.

comments: author: Jonathan Simonoff
body: I'm sorry if this is no help, but that sure sounds as if the home page is has restrictions applied. Although it is not the usual situaton, the home page can have a parent, and the restrictions could be applied to the parent.


author: Doug Aliff
body: If the user clicks on a page within the space they can view it.

<http://wiki.barnhardt.local/display/USERDOC/Frequently+Asked+Questions>

If they click on a link to the hom pag, they are directed to a login page.

<http://wiki.barnhardt.local/display/USERDOC/Home>

Thanks


author: Doug Aliff
body: yea that was my first thought. Unfortunalty, not the case.

Thanks for jumping in and trying.
Problem with Confluence, Seraph and a custom SSO
Asked by Lloyd Meinholz:

I am working on a custom authentication solution for our Atlassian installation. I have modified the login.url and the link.login.url init-params in the seraph-config.xml to point to our authentication service. After the user has authenticated to our external system, I am unable to add the user (Principal) to the session in a way that Confluence recognizes that the user is authenticated. This causes a loop between Confluence and the authentication system resulting in a redirect loop error message in the browser.

I am using the Atlassian refapp for my plugin because I would like to apply this plugin to Jira, Confluence, Stash and Bamboo. After successfully logging in via the custom authentication solution and looking up the user in the UserProfile privded by the Atlassian UserManager:

```
UserProfile userProfile = userManager.getUserProfile(uid);final String jiraUsername = userProfile.getUsername();
```

I attempt to add the user (Principal) to the session with the following code:

```
request.getSession().setAttribute(ConfluenceAuthenticator.LOGGED_IN_KEY, principal);request.getSession().setAttribute(ConfluenceAuthenticator.LOGGED_OUT_KEY, null);
```

Pretty much the same code works for Jira (using DefaultAuthenticator instead of ConfluenceAuthenticator). Is there something else I need to do to get Confluence to recognize the authenticated user?


Answers:
author: Steve Gerstner [bridgingIT]
body: Hi Lloyd,

I never used a UserProfile for that, just take a ConfluenceUser. and maybe this one helps:

[](https://docs.atlassian.com/atlassian-seraph/latest/sso.html)<https://docs.atlassian.com/atlassian-seraph/latest/sso.html>

Just use the Confluence(GroupJoining)Authenticator instead of the DefaultAuthenticator

And I think those two lines might help

```
authoriseUserAndEstablishSession(request, response, user); getElevatedSecurityGuard().onSuccessfulLoginAttempt(request, user.getName());
```

Regards

Steve

comments: author: Lloyd Meinholz
body: Thanks Steve! This tip pointed me in the right direction and I was able to resolve my issue.


Tags: seraph

sso
Permitted users are denied entrance into Confluence. Why?
Asked by Robert Guerin:

Created users.

Associated them with groups.

Groups have access to Confluence.

Gave permission to 2 users (with available licences available) to use Confluence and it told them the access was denied (contact admin for more help).

Read FAQ and found no additional info on current problem. Verified all user permissions, global permissions and user management. Can't find anything.

We are using an OnDemand service at [](https://ugroupmedia.atlassian.net)<https://ugroupmedia.atlassian.net>

Thank you for your help


Answers:
author: Nic Brough -Adaptavist-
body: See <https://answers.atlassian.com/questions/273606/permitted-users-are-denied-entrance-into-confluence-why>


Tags: cloud

confluence-cloud
Configure Confluence without the web wizard
Asked by C?dric Finance:

Hi,

I want to install and configure Confluence automatically. I managed to do the installation part but now I'm at the web wizard.

Can Confluence be configurated without the wizard?

I found where the license is stored but it's not the raw license that is stored so I don't know how to generate the config file from the license. Furthermore, the web wizard initialises the data folder. So if I just copy a config file from a previous install, I fear that Confluence may be in an inconsistent state.

I wonder if there is a way to configure Confluence from the command line with the required data.

I'd like to avoid a script that simulates the navigation in the wizard and could break with new releases of Confluence.

Thanks


Answers:
author: Bruna Griebeler
body: "I wonder if there is a way to configure Confluence from the command line with the required data."

Yes, I usually install Confluence by just using the Terminal.

Basicaly:

1) Download the standalone tar.gz file (or the Zip);

2) Unizp it and place the install folder in a proper place. On Linux a good place for it is /opt

3) Inside the install folder, change the conf/server.xml file if you want to change Tomcat and Application ports (default is 8000 and 8090);

4) Change the \<Confluence-Install-Folder\>/confluence/WEB-INF/classes/confluence-init.properties, adding the path for the home folder. On Linux, we usually pick /var. e.g. /var/confluence

5) Go to \<Confluence-Install-Folder\>/bin and run ./start-confluence.sh. If you are on Windows, start the start-confluence.bin.

Cheers!


author: Suren Raj
body: Hi Cedric,  

You can Install Confluence via the Atlassian installer. This is the easiest method of installing Confluence.   

You can Download the **Confluence 'Windows installer'** (.exe) file from the [Confluence Download](http://www.atlassian.com/software/confluence/ConfluenceDownloadCenter.jspa) page.  
You can know more about Installing via installer with this [Documentation](https://confluence.atlassian.com/display/DOC/Installing+Confluence+on+Windows).  

I hope it helps you.


Tags: configuration

confluence-administration

wizard
Permitted users are denied entrance into Confluence. Why?
Asked by Robert Guerin:

Created users.

Associated them with groups.

Groups have access to Confluence.

Gave permission to 2 users (with available licences available) to use Confluence and it told them the access was denied (contact admin for more help).

Read FAQ and found no additional info on current problem. Verified all user permissions, global permissions and user management. Can't find anything.

We are using an OnDemand service at [](https://ugroupmedia.atlassian.net)<https://ugroupmedia.atlassian.net>

Thank you for your help


Answers:
author: Mauro Badii
body: Hi Robert,

Unfortunately the instance is affected by a bug and a restart is needed to complete the maintenance. I just created an support issue to handle the fix and Alexandre Berard should have received the request to confirm a time to restart the instance.

Regards,  
Mauro

comments: author: Peter Todd
body: We have what seems to be exactly the same issue. Access denied for some users even after giving them access (and even adding them to admin groups). Can you check this for us please.


author: Mauro Badii
body: Hi Peter,

Please create a support request at [support.atlassian.com](http://support.atlassian.com)where you'll provide the instance name and some basic details, and we'll surely take a look.

Cheers,  
Mauro


author: Robert Guerin
body: I did not remove these 2 users from groups while giving them global permissions, no. I would assume this is not required. I don't believe we are using an LDAP integration. Our service is hosted through Atlassian's OnDemand service.

Thanks

comments: author: Mehmet Kazgan
body: OK, try removing them from those groups, giving them individual global permissions to access and also do the same for the space permissions you want them to access to.


author: Mehmet Kazgan
body: But did you remove them from those groups while giving global permissions individually? Assuming you are not using LDAP integration, right?


author: Robert Guerin
body: Tried that. I've added 2 users, both of which are in groups that have access and these groups are allowed in Confluence. Not to mention application access.

comments: author: Mehmet Kazgan
body: But did you remove them from those groups while giving global permissions individually? Assuming you are not using LDAP integration, right?


author: Mehmet Kazgan
body: Try to add users inidividually from the Global permission section and see if they can access.


Tags: cloud

confluence-cloud
diagramly exit drawing saves not loaded
Asked by Vanishree kumari:

I save the changes I made in Diagramly and exit it.

Then the changes won't load until I refresh the page.


Answers:
author: Vanishree kumari
body: Seen, liked and tried to comment, spambot thougth it was spam, now under investigation by admin ... (wtf??)

try again:

working on IE 10, (dont have the rigths to install better browsers)

version, how can you check this?

comments: author: Dennis Kromhout van der Meer
body: Hi Vanishree, sorry about getting caught by our spambot -- I marked your account to make sure this doesn't happen again :)


author: David Benson _draw_io_
body: Version is available under the admin manage add-ons screen. Alternatively, update to the latest version of the plugin and try again.


author: Boris
body: Which browser and what plugin version are you using? Could be caching issue.


author: David Benson _draw_io_
body: Is this using IE? What version of the plugin are you using?


Tags: addon-com.mxgraph.confluence.plugins.diagramly
Quick searcher
Asked by Radoslav Pesau:

Hi,

Is there any option how to exclude profile pictures from quick searcher? When user change his profile picture, this picture is stored in nonspaced directory in attachments directory. Or is there any way how to switch order of group by objects (pages, attachments, users, ... etc) to (users, pages, attachments, ... etc).

Thank you.


Answers:
author: Steve Gerstner [bridgingIT]
body: try it with css

.quick-nav-drop-down ol li a.content-type-attachment-image {display: none;}

should do it.

Regards Steve


author: Deividi Luvison
body: Hey Radoslav,

I don't know exactly how to remove the profile pictures form the search index, however we have [this](https://confluence.atlassian.com/display/CONFKB/How+Do+I+Disable+Indexing+of+Attachments), that shows how to remove attachments form the search index, is not the exactly solution you are looking for however I believe it will give you some clues on how to achieve that end.  
Thanks and Regards,  
David\|Atlassian Support


Tags: search
Time Out Error
Asked by Armon Tiongco:

One of the pages we have had an error similar to the one denoted in this ticket

[](https://jira.atlassian.com/browse/CONF-23992)<https://jira.atlassian.com/browse/CONF-23992>

The thing is, it says there that the issue has been resolved - however, i don't see the resolution.

Does anyone know the cause and resolution for such?

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian support fixed that, and they often don't explain the fixes in the public issues. You might need to raise it with Atlassian directly to get it fixed, as there's no resolution information there.


Tags: error

timeout
How can i restore System-administrators membership on main account?
Asked by Spice Yumity:

Incidentally the administrator account was deleted from company space, and now i cant restore it in any way because doenst have permission for that. What can i do to restore this account or give full rights to another one?


Answers:
author: Nic Brough -Adaptavist-
body: Might be worth a look at [](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights)<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

That's just for confluence, but you haven't really said which system it is. (Principles are broadly the same though)


author: Luther Hargrove
body: You can probably do this through a SQL update. That is my first thought at least.


Tags: user-management
How to start using Confluence CLI given there is an exection invoking a simple command such as login for example
Asked by Zhengyu Yong:

I am getting this error on both client and plugin versions when attempting to execute a simple login command

> Unable to log in to server: https://\<domain\>/rpc/soap-axis/confluenceservice-v1with user: admin. Cause: ; nested exception is: javax.net.ssl.SSLException: Received fatal alert: bad_record_mac
>
<br />

How can i possibly get passed this blocker and start using the system?

I've read through this document already ([](https://bobswift.atlassian.net/wiki/display/ACLI/Installation+and+Use%20)<https://bobswift.atlassian.net/wiki/display/ACLI/Installation+and+Use>) , have verified the requirements but still getting this error

Thanks. Any help is very much appreicated.


Answers:
author: Bob Swift (personal)
body: See [How to deal with https and SSL problems](https://bobswift.atlassian.net/wiki/display/ACLI/How+to+deal+with+https+and+SSL+problems)


author: Nic Brough -Adaptavist-
body: You're using an SSL connection and your CLI connection is not providing the right certificates or protocols, so the server won't let it in.

Try this first:

    openssl s_client -connect myconfluenceserver:443 -msg -debug

    It usually tells you more about what is going wrong


Tags: cli

confluence-app
UML swimlanes
Asked by Vanishree kumari:

Can you use UML swimlanes in diagramly in Confluence?


Answers:
author: Davin Studer
body: Yep.

![](../../upfiles/Capture_185.PNG)

comments: author: Vanishree kumari
body: Didn't checked that one out! TY :D


Tags: addon-com.mxgraph.confluence.plugins.diagramly