youngmon/atlassian-qna huggingface dataset:
What happens with links between Jira and Confluence if we move to cloud with Confluence only?
Asked by Robert:

At the moment we are running Jira Software, Jira Service Desk and Confluence in server. We are planning to migrate **only** Confluence to the cloud. The question is, what will happen with the links to the Jira SW and SD (back and forth), and if needed, how we can make them work after the migration? I'd like to be on the safe side before migrating.


Answers:
author: Stephen Sifers
body: Hello R?bert,

This is a great question on how your links will function between server and cloud products post-migration. The short answer is you should be able to access these links after your migration is done. The long answer is there are some prep work steps and planning that need to be considered before, during and after the migration. More about this may be found at [Plan your Confluence Server to Cloud migration](https://confluence.atlassian.com/cloud/plan-your-confluence-server-to-cloud-migration-973480176.html) with additional information at [Confluence server to cloud migration FAQs](https://www.atlassian.com/cloud-migration/confluence-faq).

Ideally, when you migrate you'll need to re-create your application links between your Confluence Cloud instance and your Jira Server instance. You'll also need to either update URLs within Jira with database queries or create CNAME DNS records (a redirect) from the old URL to your new Cloud instance URL.

I hope this information proves helpful and you're able to make the migration with ease.

Regards,  
Stephen Sifers

comments: author: Robert
body: Thank you Stephen! I was afraid of the manual database manipulation. Some automated helper tool to do this might be useful.


Tags: confluence-server

jira

link

migration

server
Confluence upgrade with expired maintenance.
Asked by 4A Games:

Hi there!

We have an old Server version of Confluence 5.9.7 with expired maintenance on Jan 18, 2017.

Is it still possible to upgrade to 6.0.4 version which according to release notes was released on Jan 16, 2017?

Thanks in advance.


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@4A Games](/t5/user/viewprofilepage/user-id/2848230)   

You need to update the valid license before going to upgrade to v6.0.4.

If you don't want to purchase a commercial license, as a workaround, you can use an evaluation license and do the upgrade.

Thanks

Yoga

comments: author: 4A Games
body: Hi [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173)

So in general the steps are:

1. Get evaluation license

2. Update to 6.0.4

3. Put old license back

and it keep working with newer version under old license.

Correct?

Thanks

Denis


Tags: confluence-server

server
How do I set a page to not include horizontal scroll bars when resizing? I want it fixed.
Asked by Tiffanie:

I have two sections set up on the page and when it is viewed on different size monitors it cuts of the graphics and includes scroll bars instead. I want the page to look the same way on all monitor sizes.


Answers:
author: Parvaneh Zand
body: I guess image size in confluence (server) do not changes responsively, it has a specific size, so you can't change it to a percentage value.

In Confluence Cloud there are some editing improvements:

<https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html>
How can I automate updating pages based on table with team members
Asked by Kamil Kulik:

**Situation is as follows:**

We have a team of several dozen people on the project. There is one confluence page with a table that includes all team members (split by sub-teams) - let's call it team register. There are other pages like holiday tracker, accesses tracker, communication plan that also require to list all those people.

**Challenge:**

There are currently 4 different places in confluence that need to be updated with same data every time someone joins / leaves the project (which happens regularly). Now it has to be done manually.

**Tested solutions:**

1. Using Excerpt macro is good for displaying teams on few pages but, as soon as team structure changes, this destroys the sub-page where people and corresponding records are misaligned.

I was also thinking about using dedicated apps for each functionality (e.g. Clockify.me for holiday tracking), but would like to avoid multiplying tools used for one project.


Answers:
author: Parvaneh Zand
body: Use Confiform to create a dataset. Define fields, that are actually columns of all tables, you need to enter all data for each member once again, after that you are able to show those fields on different Table-Views wherever you want. You can also update those data in the first form for each member, or delete just one row!

<https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+app+for+creating+forms+in+Confluence>

filtering option is also available, I mean you can filter tables with specific groups, managing users and members with these groups helps you to keep the data up to date instead of editing all those pages.

<https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html>


Tags: cloud

confluence-cloud

team
Application link between JSD 4.2.3 and Confluence 6.15.7
Asked by Christian Soismier:

I linked Jira Service Desk 4.2.3 to Confluence

![2019-10-03_13-32-16.jpg](/t5/image/serverpage/image-id/68213i768648059948F49B/image-dimensions/503x196?v=v2 "2019-10-03_13-32-16.jpg")

And Confluence to Jira. But the created link is Jira 8.2.3, not Jira 4.2.3. Is this ok?

![2019-10-03_13-32-26.jpg](/t5/image/serverpage/image-id/68214iCDA226C6B3C56587/image-dimensions/548x219?v=v2 "2019-10-03_13-32-26.jpg")


Answers:
author: PVS
body: Hi [@Christian Soismier](/t5/user/viewprofilepage/user-id/1597270)

Yes Ok

Check this Supported matrix link

<https://confluence.atlassian.com/jiracore/jira-applications-compatibility-matrix-975041287.html#>

![jira ver.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/68215i7EA00E6E2F5C3321/image-size/large?v=v2&px=999 "jira ver.JPG")

Thanks ,

Venkatesh.


Tags: confluence-server

jira-service-desk

server
Does confluence support an image repository like Github?
Asked by SunilJ:

I am trying to create a user guide on confluence and I would like to have an image repository with a proper folder structure. Just like Github or SVN. Is it possible with Confluence?

I want to overwrite an image and it should change wherever it is referenced on the confluence pages. And also, revert changes some times. Is it even possible with confluence?


Answers:
author: Shannon S
body: Hello Sunil,

Welcome to Atlassian Community! It's nice to have you.

You would need to use a 3rd party add-on to provide that sort of functionality to Confluence. You can find a list of those at [Atlassian Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=git).

For your question, I'm not sure if you're asking in terms of your earlier question, or if you'er asking about the general functionality of Confluence. I'll answer for the latter.

If you overwrite an image attached on a page in Confluence, the page will automatically display the new version, so long as the attachment name is the same. You can revert changes using the the [page history](https://confluence.atlassian.com/confcloud/create-edit-and-publish-724764831.html#Create,edit,andpublish-Pageversionsandhistorypage_history) view.

I hope that's clear, but do let me know if you have any questions.

Regards,

Shannon


Tags: cloud

confluence-cloud

git
Confluence is not available via browser although service is up and running
Asked by Dolev Sall:

Hi,

I am running Confluence server version 6.15.9 on RHEL 7.2. I had an issue where users were not able to access the site via browser although confluence service was up and running and resources were mote than enough..

Restart solved the issue but i want to investigate further as this is prod env.

I am not sure where to start my investigation and which logs should i look in.. Please advise.

Thank you in advance,

Dolev


Answers:
author: Vickey Palzor Lepcha
body: start with catalina.out and atlassian-confluence.log

comments: author: Dolev Sall
body: Thanks


Tags: confluence-server

server
account for https://confluence.cloud-band.com/
Asked by Qing Weiping:

Hi I joined one project and need check some information from this website: [https://confluence.cloud-band.com/,](https://confluence.cloud-band.com/,?) the problem is I cannot login by my email (weiping.qing@nokia, or windows login account: wqing).

Please help.

Thanks a lot.  
Brs.  
Weiping Qing


Answers:
author: Nic Brough -Adaptavist-
body: You will need to talk to your administrators about logging into your system.

I'm afraid I can't tell you who they are, I'm just an end-user of Atlassian stuff, like most people here. I would ask the people you work with and maybe the person who invited you or initially set you up.


author: Jack Nolddor [Sweet Bananas]
body: Hi [Qing Weiping](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3583398) and Welcome,

I believe the given domain does not belong to Atlassian, you might request the access to the site admin instead.

Regards


Tags: cloud

confluence-cloud
Unable to access the page after permission granted
Asked by QueenieLin:

I am the admin user of a page. However, after permission granted to new user, they are still unable to log on the page showing "no permission". Can you please help with that?


Answers:
author: Dharma Ramos
body: Do they have view access to the space? Is the individual page restricted, do they have view access to the Page? If the page is restricted, they need to be granted both Space permission and Page Permission.  

If the person you've listed as a viewer or editor can't see the page, check to make sure:

* they have **View** space permission for that space, or
* there's no view restriction on a page higher up the page hierarchy that prevents them seeing any children of that page.

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>


author: Vickey Palzor Lepcha
body: Hey - you should first remove the page link from here . Edit your question and remove it - doesn't look safe to share it publicly.
how to ensure that completed tasks stay checked
Asked by Yvonne Schroeder:

Hi,

we are using Confluence for a big part to administer to-do-list for internal and external team members - so we work with tasks.

Many of our team members reported that already completed (check-box marked) tasks seem to re-appear as incomplete (not checked) when the program is opened again.

This can be very confusing with long to-do lists.

Anybody has an idea what to do?

Thank you so much!

Best,  
Yvonne


Answers:
author: Shannon S
body: Hello Yvonne,

Welcome to Atlassian Community! It's nice to have you.

I'm aware of an issue where if someone edits a page shortly after (or while) checking off a task, it won't save properly:

* [CONFSERVER-29341](https://jira.atlassian.com/browse/CONFSERVER-29341) *New task list check marks clear if one edits the page soon after marking tasks* complete

I would recommend having your colleagues make sure not to edit the page shortly after or while checking off a task, and see if the issue improves. In addition, if you notice any other circumstance under which this occurs, please let me know!

Regards,

Shannon

comments: author: Volker Weitzel
body: Hello Shannon,

same situation here.

We work with large projects with dozens of tasks each. Not a day goes by when tasks that have long been completed are open again. There are 5 colleagues working in the team and everyone reports this problem daily.  
I am shocked that this problem has apparently been known for years and nothing is done. You have to spend time every day researching whether an open task is actually open. For a product of this price range, I would have expected a quick and competent solution.

Regards,

Volker


author: Natalie White
body: Hello Shannon,

I am also experiencing this issue. Before it was sporadic but now it is consistent and I am not even editing the page! Just trying to check off an action item (and I have tried leaving it alone for several minutes before reloading, or navigating to another page, both have resulted in the same thing -- the checkbox displaying empty when I go back to the page).

Shocked is the right word.

Regards,

Natalie


Tags: confluence-server

server

task
Error when trying to insert table of contents
Asked by Chandru_psy:

I put the cursor at the line above the first heading in the page. Then insert TOC. The inserted TOC is shown as

![Screenshot 2019-10-02 at 9.58.03 PM.png](/t5/image/serverpage/image-id/68168iCAB354E187032B99/image-size/large?v=v2&px=999 "Screenshot 2019-10-02 at 9.58.03 PM.png")When I click the edit icon, a page opens and I see the following error.

Error rendering macro 'toc' : \[com.ctc.wstx.exc.WstxLazyException\] com.ctc.wstx.exc.WstxParsingException: Duplicate attribute 'src'. at \[row,col {unknown-source}\]: \[1,8560\]


Answers:
author: Sudhir_Appfire_
body: Hi [@Chandru_psy](/t5/user/viewprofilepage/user-id/3579235)

This is a BUG and there is an open Bug request [CONFSERVER-53138](https://jira.atlassian.com/browse/CONFSERVER-53138) with Atlassian on this issue. Request you to have a look into the Bug request.

Regards,  
Sudhir


Tags: cloud

confluence-cloud
Names showing in Contributors Summary with zero counts
Asked by Greg Irwin:

I have added the Contributors Summary to a page in confluence cloud. It is a shared space with coworkers. I created the page and have been editing the page. When I added the Contributors Summary to the page, only my name was showing up. However, after a few days, another name shows up - David LaPlante, yet has no edits and no comments even though my 'show zero counts' is unchecked in the macro settings. Additionally, I checked over pages at this time and his name showed up on all of the pages. Then today, Tim Murphy's name started showing up in each of the contributors summary as well.

![Snapshot.png](/t5/image/serverpage/image-id/68137i3C0003E40D11E08B/image-size/large?v=v2&px=999 "Snapshot.png")

Why are these names showing up yet have not contributed to the pages?

Thank you for your insight and help.


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Greg Irwin](/t5/user/viewprofilepage/user-id/3577351)

*Contribution summary* captures many actions apart from the columns (Edits, Last Update, Comments) you see in the table like, watches, labels etc... Probably the users listed in this table have contributed as watchers or someone who has added a label. Please add more values in the *Columns to Display*parameter to see how the listed users have contributed to the page.

Hope I was able to answer what you were looking for!

Thanks

Sireesha

comments: author: Greg Irwin
body: Hi [@Sireesha Dugginapeddi \[Appfire\]](/t5/user/viewprofilepage/user-id/1260000)

That looks to be the issue. Thank you so much!! They are in fact watching the pages.

Follow up question - Is there a way to turn off or prevent them from showing up as contributors if they are merely listed in the 'Watches' column?

![Snapshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/68583i65AE049C67576AFC/image-size/large?v=v2&px=999 "Snapshot.png")

I would love if they could watch, but don't necessarily want them to show up in a contributors box. I have the 'Show Zero Counts' set to false (unchecked), but because he is set as a watcher, i'm guessing that is ignored.

Appreciate the help!

-Greg


Tags: new-to-confluence
Can you apply a Template to an Already exiting page?
Asked by Mark Stephan:

**Here's the situation.**

We have a KB to transition to Confluence. We can't wait for Design. So we're moving the articles now. Once the design is done with the templates, can we just apply those templates to pages?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi [Mark Stephan](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3523477) and Welcome,

Unfortunately Space or Global Templates only applies to page creation, existing content need to be manually adapted.  

See [**Page Templates**](https://confluence.atlassian.com/doc/page-templates-296093785.html) article.
> When you add **a new page**, you don't have to start from scratch. Instead, you can base your new page on a template -- a Confluence page with predefined content. Some templates are provided by blueprints or Marketplace apps, and you can even create your own templates.

Have you further questions about this?

Kind Regards

comments: author: Nic Brough -Adaptavist-
body: I'm not sure it's "unfortunate" - I think there's a very large majority of people who don't want their content randomly updated with potential junk because someone changes a template.

But there's nothing wrong with "I want to identify pages created from a template that has changed so we can see if changes should be applied".


Tags: confluence-server

server

template
Manual Test Cases with Confluence
Asked by Donata:

Hello,

I am writing regarding Manual test cases creation on Confluence, Atlassian. As I have never used that before, could you please provide the steps/ some training material on how to start using Manual test cases with Confluence? Finally, how to integrate this with Jira?

Thanks,


Answers:
author: Ollie Guan
body: Hi [@Donata](/t5/user/viewprofilepage/user-id/3118439) ,

Alana Fernando shared how to use Confluence to manage test cases in August last year. You can refer to the following post.

[Manual Test case management with Confluence](https://community.atlassian.com/t5/Confluence-articles/Manual-Test-case-management-with-Confluence/ba-p/876759)

If you are using Jira, you can also try to install some test management plugin , such as Zephyr,Xray,etc.

comments: author: Donata
body: Thanks Ollie,

My QA team and I will try that out.

Thanks,


Tags: cloud

confluence-cloud
Image properties in Confluence?
Asked by Jared Hu:

My company's confluence has this really slick UI that I've never seen before. However when I insert an image I couldn't find a way to bring up the image properties menu that old confluence had. I used it a lot to resize/ add border to screenshots copied from Sketch file.

I copied screenshots into Confluence to document the design but in the current version the only actions I am able to do on an image that's placed in a table cell is to delete it.

I wonder if there's other work around, otherwise it will seriously affect my work flow.

Thanks!


Answers:
author: Shannon S
body: Hello Jared,

Welcome to Atlassian Community! It's nice to have you.

I believe you're referring to the menu you would get when adding an image to a Confluence page. Is that right?

If so, this has been replaced with with the new **Image Effects** in the[new Confluence editor](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html).

When you add an image, you're able to resize it and also add annotations. Borders are no longer possible, but I have created a feature request for this below:

* [CONFCLOUD-67895](https://jira.atlassian.com/browse/CONFCLOUD-67895) *Ability to modify image properties and add border in new editor*

If you need to resize an image that's placed inside of a table, you'll want to attach it outside of the table first, resize it, and then drag it back into the table cell. This is a known issue, and has been reported below:

* [CONFCLOUD-61805](https://jira.atlassian.com/browse/CONFCLOUD-61805) *Resizing Images Inside of New Tables is Unclear or Impossible*

Let me know if you have any further questions about this!

Regards,

Shannon

comments: author: Jared Hu
body: Thank you Shannon!


author: Shannon S
body: You're welcome, Jared.

Let me know if you end up having any further questions. Take care!

Regards,

Shannon


Tags: confluence-cloud
Where do I go to update the license?
Asked by John Tran:

I installed the app, and have a license key that I purchased as well. But, it insists that I have a trial version? Where can I go to update the license so that it is no longer a trial edition?


Answers:
author: Gikku
body: Hi [@John Tran](/t5/user/viewprofilepage/user-id/3582512)

Access the Manage apps option under the Admin cog icon. There you can see the option 'Maange apps' available on the left side panel. Search for your add-on, expand the options by selecting it. Then you will be able to see the current license key. You can edit the same to paste the new purchased license.

comments: author: John Tran
body: [@Gikku](/t5/user/viewprofilepage/user-id/3574315) Thank you!
Is it possible to still sort tables in the new Comfluence Editor?
Asked by Tom Packert:

I work on several different companies' Confluence content. Now the newest company is using the new editor and it is really different from the old. Now I need to invest time in learning the new editor. Apparently I can not turn off the new editor function.

I was just trying to sort a Table and have not figured it out yet. Big productivity loss!


Answers:
author: Tom Packert
body: I imported some documents from a Space for another company that was on the old editor version. All the usual Table manipulation tools are there. So it appears that you can't access old editor features when creating new pages. But if you import pages created on an older Confluence instance you can still enjoy the old editor. Just use COPY to create new pages.


author: Jeffry Gamba
body: Hi [@Thomas Packert](/t5/user/viewprofilepage/user-id/3582057) what version of Confluence you are using?

comments: author: Tom Packert
body: Cloud

License Information for Confluence Cloud {#toc-hId--1408056672}
---------------------------------------------------------------

### Confluence 1000.0.0-75685dacf2e {#toc-hId--717495198}


author: Jeffry Gamba
body: Hi [@Thomas Packert](/t5/user/viewprofilepage/user-id/3582057) , I'm sorry but I'm not familiar with Confluence Cloud. We are using Confluence Server in our company.


Tags: cloud

confluence-cloud
Finding back edited text that was not published
Asked by S?go:

Hi,

I've edited a Confluence page. I couldn't click on "publish" when I was done and I reload the page (network issue). Can I find my not published content back?


Answers:
author: Jeffry Gamba
body: Click your **Profile Picture** \> Click **Drafts**

That is where you find the unsaved and unpublished pages.


author: Jeffry Gamba
body: [@S?go](/t5/user/viewprofilepage/user-id/3582493) click your **Profile Picture** \> Click **Drafts**

In there, you can find unsaved/ unpublished pages.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/68167i3644C448C1BAE29C/image-size/large?v=v2&px=999 "image.png")


author: Jack Nolddor [Sweet Bananas]
body: Hi S?go and Welcome,  

Please refer to [**Recover a Page After a Failed Save Attempt or System Crash**](https://confluence.atlassian.com/confkb/recover-a-page-after-a-failed-save-attempt-or-system-crash-264705972.html) article to see if you page can be recovered.

Note that the [**Interval at which Drafts are Saved is configurable**](https://confluence.atlassian.com/doc/configuring-the-time-interval-at-which-drafts-are-saved-181537852.html), so it is not 100% secure that your content has been saved as a Draft.  

<br />

Does it work?

Regards.
How can I create a "Team Space" that isn't under my profile as a page?
Asked by Rafael Navarro Couri:

Hi,

I want to create a confluence space for my team, but I don't to create under my profile. The idea is to create a team space where the profile isn't linked to any specific member.

![Confluence.JPG](/t5/image/serverpage/image-id/68095i04AED820B531AEE2/image-size/large?v=v2&px=999 "Confluence.JPG")


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi [Rafael Navarro Couri](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3582379) and Welcome,

To create a space not related with any profile, you need to either be an admin, or be in one of the groups named in the global permission "can create space".  

Then, you will find the Create Space option under the Spaces dropdown.

Please, refer to the [**Create a Space**](https://confluence.atlassian.com/doc/create-a-space-139463.html) page for further documentation.

<br />

Does it work?  
Regards


Tags: new-to-confluence