youngmon/atlassian-qna huggingface dataset:
Email - Is it possible to only get the latest answer as comment in Trello?
Asked by Anita Johansson:

I want to be able to send a copy of my email conversation to a Trello card as comments. Only the latest response should create a new comment.

As it is now, the whole threaded message is put in the comment.

Is it possible to create som kind of "Answers above this line"-thing or format that blocks out everything below?

I now use Outlook for Mac 15.41.

When I used Mail for Mac 10.3 I could use the quotation formatting to get a vertical line before the text, that would stop the text from getting into the comment.

It seems however as Outlook doesn't have that option...or does it?

Grateful for any help.


Answers:
author: Mike
body: Hi Anita,

Currently, the only information Trello tries to remove is what it can parse as replies to an original email. That's because Trello errs on the side of not stripping data (to avoid data loss) rather than over-stripping. Different email clients handle this differently, so you'll sometimes see different results just as you describe.  

I'm not familiar enough with Outlook to be able to point you to the right option, but Trello doesn't have any native option to only include text up to a certain point, but I'll make sure the team knows that's something you're looking for!

comments: author: Anita Johansson
body: Thanks Michael!

I think it would be a great feature to have.
Must Trello Board be public to be accessible via api.trello?
Asked by Robert Arrington:

I have been reviewing Trello api doc and in particular, the 3rd party, community projects looking for examples of retrieving boards for alternative display eventually into some digital signage. The board in question is private. The particular example is <https://gist.github.com/jefftriplett/9d2470a97ab57d2cec6d>, python code. When executing trello.get_board(board_id) I get trello.Exceptions.Unauthorized: invalid key at <https://api.trello.com/>.... If I copy the resolved url to a browser, I of course get the same error.


Answers:
author: Mike
body: Hi Robert,

No, you can use the API to pull information from non-Public boards, that's not a problem. Your API calls need to include your correct API Key as well as an Oauth token to grant access to the board data.

More information on how that works is here: <https://developers.trello.com/v1.0/reference#api-key-tokens>

If you still have questions about getting that working, feel free to reach out to us directly at <https://trello.com/contact> and our developer advocate team can take a look!

comments: author: Robert Arrington
body: Michael, thank you. I am working to figure out how to use the API through the Python wrapper. Knowing that if I am passing data correctly access to a private board works, answers my question.

I will reach out to your suggested contact if I am unable to get something working.

Robert
Download multiple photos at once?
Asked by ConSavProd:

Is there anyway to download multiple photos (or attachments) at once from a single Trello card?


Answers:
author: Matthew N
body: The only way to download multiple attachments from a board would be to use the bulk export option as a Business Class user, in which all attachments will be downloaded in a zIp file. Currently, there's not a way to select multiple attachments to download.


Tags: attachment

bulk-edit

download
Agile Cards by Spartez - privacy
Asked by Michael Morgan:

G'day,

I love the sound of the Power-up Agile Cards by Spartez. I think that the ability to print my cards will be great. But I have one concern...

When going to use the power-up, I'm asked to give my permission for Spartez to access my data. But I'm unclear on exactly what data the Spartez team might be able to see.

If I agree, am I giving access to Spartez to read the notes I have on my cards?


Answers:
author: Mike
body: Hi Michael,

Great question! Because the Agile Cards Power-Up is third-party, I don't have access to exactly what data they're requesting, but that would be a great question to ask Spartez directly, and they should be able to give you a better rundown of what they access and what they do with it.

You can reach them here: [support@spartez.com](mailto:support@spartez.com)

comments: author: Michael Morgan
body: I've invited support@spartez.com to view and reply to this post in case others might find the answer interesting.


author: Aidy Love
body: Hi [@Michael Morgan](/t5/user/viewprofilepage/user-id/1174857) and [@Mike](/t5/user/viewprofilepage/user-id/1126328),   

Sorry for the delayed response, I didn't catch this one before the weekend landed.   

In terms of the data that we collect from our Agile Cards power-up, it's within the scope of product usage analytics and unique user id(s).   
The culmination of these dimensions allows us to gain a holistic view on the adoption of the power-up, its usage and also permits us to contact end-users, if and when it's deemed necessary.   

For your peace of mind, we aren't reading / pulling any sensitive data - such as card / list content from your Trello board(s).   

Further info on the data which we collect and how it's used can be referenced in our EULA here - [bit.ly/spartez_eula](http://bit.ly/spartez_eula "Spartez - End-user license agreement version 2.2")  

We prompt all users to review our EULA before authorising the Agile Cards power-up on their board(s).  

[![2018-01-08_1156_svn6fx](https://community.atlassian.com/t5/image/serverpage/image-id/12141iF2A9FD08B1845049/image-dimensions/406x106?v=v2 "2018-01-08_1156_svn6fx")](http://res.cloudinary.com/spartan/image/upload/v1515410223/2018-01-08_1156_svn6fx.png "Agile Cards for Trello - Auth dialogue")  

If you have any further concerns, feel free to ping us via support@spartez.com

Cheers,


Tags: card

privacy

spartez
Notifications setting
Asked by Francesco Limone:

I've read that the notifications arrive 24 hours before. Is it possible to modify it? for example, make the alarm arrive 15 minutes before


Answers:
author: Mike
body: Hi Francesco,

That's right, notifications for due dates are only sent out 24 hours prior to the due date, and it's not currently possible to configure or change that.

If you'd prefer to get a notification at the due date time (or any other configured time!), you may want to integrate Trello with a third-party app such as [Google Calendar](http://help.trello.com/article/829-using-trello-with-google-calendar). From there, you can use their apps to customize the notifications.

comments: author: Cathey Bennett
body: Hi Michael,

How do you set up JIRA to notify when an issue is approaching it's due date?

Who will it notify?


Tags: notification
Hi: Is it possible to delete a Billboard in Trello?
Asked by ra kapital:

Hi: Is it possible to delete a Billboard in Trello? I cannnot see it?


Answers:
author: Mike
body: It sure is!

Only a board admin can do this, and you need to close the board first, after which point, you'll be able to delete it.

We've got more information and instructions here: <http://help.trello.com/article/801-deleting-a-board>
Hyperlinks Containing Parentheses?
Asked by Aaron Turner:

My company has started using Trello, and I've encountered an issue with the Hyperlinks: parentheses.

I have a really ugly URL that I'm trying to hide behind a link, but because the linking mechanisms function off of the parentheses, the process is failing.

Example:

URL

https://jira/jira/issues/?jql=cf%5B12369%5D%20in%20(%22Issues%20Fixed%22)%20AND%20filter%20%3D%20%22ICODES%20Development%20Projects%22%20AND%20issuetype%20in%20(Bug%2C%20%22Test%20Case%22%2C%20%22SOL%20Bug%22)%20AND%20(assignee%20in%20membersOf(%22Test%20Group%22)%20OR%20reporter%20in%20membersOf(%22Test%20Group%22))%20AND%20project%20%3D%20SSDM

Note the existence of parentheses in the URL. When I try to turn this into a link, Trello fails:

\[Issues\](https://jira/jira/issues/?jql=cf%5B12369%5D%20in%20(%22Issues%20Fixed%22)%20AND%20filter%20%3D%20%22ICODES%20Development%20Projects%22%20AND%20issuetype%20in%20(Bug%2C%20%22Test%20Case%22%2C%20%22SOL%20Bug%22)%20AND%20(assignee%20in%20membersOf(%22Test%20Group%22)%20OR%20reporter%20in%20membersOf(%22Test%20Group%22))%20AND%20project%20%3D%20SSDM)

Gives me: [Issues](https://jira/jira/issues/?jql=cf%5B12369%5D%20in%20(%22Issues%20Fixed%22)%20AND%20filter%20%3D%20%22ICODES%20Development%20Projects%22%20AND%20issuetype%20in%20(Bug%2C%20%22Test%20Case%22%2C%20%22SOL%20Bug%22)%20AND%20(assignee%20in%20membersOf(%22Test%20Group%22)%20OR%20reporter%20in%20membersOf(%22Test%20Group%22))%20AND%20project%20%3D%20SSDM)

It appears that the double parentheses near the end are causing the link to end before I actually want it to.

Is there any way to escape the parentheses, or force the linking to continue until I want it to end?


Answers:
author: Andy Heinzer
body: You could escape the characters by replacing them with their hex equivalent. Just as the spaces are replaced with a %20 you can do the same with the parenthesis. If you change the ( into %28 and the ) into %29 the URL should still be valid and in turn you can eliminate those characters from the URL itself.

There is a complete chart on the ASCII to HEX character conversion that might help to understand this better in <http://www.aboutmyip.com/AboutMyXApp/AsciiChart.jsp>

comments: author: Aaron Turner
body: Wow....I do that particular replacement all of the time, but then I didn't even think of doing it this time.

That worked, and the links now work. It's not very "pretty" of a solution, as we have to manually edit the copied links each time, but it's working, so I'll be happy.

Thank you, Andrew!

\~Aaron


author: Logan
body: This just helped me out tremendously when I didn't understand why a mailto link I had made was not working properly. Thank you!!


Tags: jira
Delete Archived Cards
Asked by Bruce Coveny:

I like to keep archived cards for a period of time. Is there a way to have archived cards deleted after a period of time? Is there a manual way to delete multiple cards at a time instead of opening each card and deleting? Any suggestions and recommendations?


Answers:
author: Mike
body: Hi Bruce,

Unfortunately, both of those are not currently possible. There's no automated process of handling archived cards, so anything you choose to do with them will be manual. There have been discussions about adding a way to take bulk action on archived cards, but right now, that's not possible, though I'll let the team know that's something you're looking for!

comments: author: Bruce Coveny
body: Hi Michael,

Thank you for the information!


author: Jing OatMeow
body: Hi Michael, How can I direct delete a card? It seems No option to do that. Can I know why? Thanks!

![Screenshot_1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/50940iD46C6A4C9400C042/image-size/large?v=v2&px=999 "Screenshot_1.jpg")


author: Bruce Coveny
body: Hi Jing,

You need to Archive the card first. Then Delete. It is a 2 step process.
Trello Custom Fields - more than five fields?
Asked by Alex Christensen:

I'm using the Custom Fields power up for Trello, but it only seems to allow me to configure five custom fields at maximum. Are there plans to allow more than five custom fields on a single board using this power up? Or, are there alternative power-ups I can use for achieving this?


Answers:
author: Mike
body: Hi Alex,

Great question! Improving Custom Fields, including adding more than 5, is definitely on the roadmap. I don't have any ETA to share about when that might be available, but we're working on it!

comments: author: Alex Christensen
body: Appreciate the response, Michael! Glad to hear it.

Is there a feature request board or issue tracker I can follow for watching features for updates (similar to what Atlassian provides in their public-facing Jira)? Would be great to subscribe to updates on those feature requests for Trello, too. :)


author: Mike
body: Our feature request board isn't currently public, but we do have some information available here about how the process works: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>


author: Oliver Dicks-Macey
body: Hi Guys - I wondered if there was an update on allowing more than 5 fields - or alternative for the time being - I just need some way to ensure certain required fields of information are filled out. Thank you!


author: James Pellizzi
body: Can we get some customization on how these fields are displayed? This mini-grid thing makes reading most of these useless if it's more than 1-word answers...


author: Paul Older
body: +1 to have this feature added - invaluable.


Tags: custom-field
Does Trello work well as a tool for individuals?
Asked by Heidi Ort:

As a ceramic artist launching a business, and all-around busy person I'm looking for a tool to manage tasks in the artistic, business, and personal aspects of my life. I don't particularly need the team / collaborative part of Trello.

Im looking for a very visual system of manage tasks and projects. Right now, I'm using color coded post it notes on a wall. I'd like an app that is similar to that with some added functionality. Is Trello well suited to that?

Heidi Ort

Kiyor Art \& Tile

[www.kiyor.gallery](http://www.kiyor.gallery)


Answers:
author: Mikael Sandberg
body: Yes, Trello should be well suited for that, it is like post-it notes on steroids. My wife is using it for task management and other things at the candle business she works for.

comments: author: Heidi Ort
body: Thank you very much for responding.
Trying to copy a trello list
Asked by Shannon Rusz:

I tried to copy a list with all the cards attached and it just created an empty list, how do i get the list to copy with the cards and labels etc.?


Answers:
author: Stephen Cheesley [Adaptavist]
body: Hi Shannon,

Under normal circumstances, when you click the three dots on the list and click "Copy board..." it should copy the list with all the cards (I just tested it on a basic board with no power ups)

Are you using the native app or the web app? Do you have any power-ups enabled??
Bug Tracking with Trello
Asked by Liam Hargreaves:

Our company develops a mobile app on iOS \& Android with around 3 million users.

When our QA tests during a sprint he raises Trello tickets for bugs - no problem.

When a user reports a bug in the live app it is likely reported to a support staff member who is not part of the project team.

If it is just one user reporting an issue we may want to log it and see if other reports come in - and link them together.

I know I can create a Trello board just for bugs, but is there any Best Practice Documentation? Anyone with experiences that work for the?

Thanks,

Liam


Answers:
author: Mike
body: Hi Liam,

While we don't have any Best Practice documentation about that, I do have a couple of resources to share.

In Trello's Team Playbooks, we have an example Bug Reports board that you might get some ideas from: <https://trello.com/teams/support>

Marker also has an Inspirational Board for Bug Tracking that you can see here: <https://trello.com/b/BqfIiceR/bug-tracking-tool-with-trello>

As well as an accompanying blog post about their process: <https://blog.trello.com/how-to-transform-trello-into-a-powerful-bug-tracker-with-the-marker-power-up>

Hopefully those can give you some great ideas!

comments: author: Liam Hargreaves
body: Thanks for the reply.

I can adapt a lot of that for what we do.

We will need to be careful about duplicate bugs reported as the list of bugs grows - not that we have a buggy app of course ;-)

Kind regards,

Liam


Tags: bug
Is it possible to setup Trello or Add-ons to Auto link to cards
Asked by Richard Allan:

I am looking to setup some method where if I mention the name of a card in the description, checklist items, comments, etc. On another card, Trello automatically changes this to a link to this card.


Answers:
author: Mike
body: Hi Richard,

That's not possible natively within Trello, but for automation like that, you might want to check out Butler for Trello at <https://butlerfortrello.com/>

That can perform certain actions based on pre-defined criteria, so you might be able to make that work there!
Board Meeting Add on Not Working
Asked by Megan Reed:

Whenever I try to "enable board meeting" on any of my team boards, I get stuck in an endless loop to enable notifications - it won't let me click past!

Running most recent edition of Chrome, cleared cache, had another team member try with same issue.


Answers:
author: Mike
body: Hi Megan,

It sounds like you might have some security settings in Chrome that are preventing the notifications from being enabled.

Would you be willing to reach out to us at <https://trello.com/contact>? That way, we can dig a little deeper and try to find out what's going on.
Where app windows 7?
Asked by trello3:

I correctly understand that there is a Windows application of 10 and more windows, any below versions, isn't supported. It is an excellent joke! But report please when it is possible to begin to use software on windows 7 - enough jokes. Windows 10 software for strange people and perverts why it was necessary to do under it software?


Answers:
author: Nic Brough -Adaptavist-
body: It is an excellent joke that you are still using Windows 7. It's ceased all development and support except critical security patches already it's in "extended support", and that ends in 2 years.

The answer to your question is "never". There's no point writing anything for an operating system that is past its end of life, as no-one should be using it.

You need to upgrade to Windows 10. You could think about Windows 8 as well, as that's still supported, but it goes into extended support in a couple of weeks, for 5 years.
How to copy a "Trello Team" and all associated boards/lists/cards at once?
Asked by Paul Van Cotthem:

We are using the "**Team** " future to assemble a number of boards associated to a project. Our **boards/lists/cards** within a Team follow a set **structure** for each project.

Whenever we start working on a **new project** , we would like to **duplicate an entire board/list/card structure**, a template so to speak, so that we do not have to create all this entire project structure from scratch (nor manually have to copy boards from an existing team to a new team).

Is there a way of doing this?


Answers:
author: Mike
body: Hi Paul,

There is not a native way to do that, unfortunately! Your best bet would be to create the new team, and then manually copy each board over to that new team.

Alternatively, if you have any developer resources available to you, this would be scriptable via Trello's API---while this would be a custom solution that would need to be written, once it's done and working, that would eliminate the manual copying: <https://developers.trello.com/>


Tags: team

template
What happened to the Trello roadmap?
Asked by Albert Schweitzer Stiftung:

No updates since September ....  

<https://trello.com/b/nC8QJJoZ/trello-development-roadmap>


Answers:
author: Mike
body: Hi Mahi,

Sorry we haven't been updating that as diligently! We'll be picking it back up soon, so it's still active!

comments: author: Ron
body: How soon? Is there somewhere else we should be looking for the newly deployed and upcoming features?
Has anyone used Confluence or Jira for DHF creation and maintenance?
Asked by Archie Sangole:

I've already taken steps to ensure traceability (i.e. linking tests cases to the user stories, linking defects to the user stories etc.) . Now I want to take this a step further and create a DHF for design controls. Has anyone tried it?


Answers:
author: Pierre Bou Fayssal
body: Maybe you can find what you're looking for under this link

<https://community.atlassian.com/t5/Confluence-questions/dhf-design-history-file/qaq-p/420786>


Tags: cloud

confluence-cloud

jira
Import from Word Document with content * or \\
Asked by Thomas Schmidt:

On import of Word documents, in texts including asterisks like "aaa\*bbb\*ccc", the asterisks are stripped off and the text inside is set to bold.

Haow can I switch off that?

I want to keep the asterisks in the text.

Same with \\\\ like in path names. \\\\ is stripped off and replaced by a \<br\>.

Can anybody help me?

Thomas


Answers:
author: G subramanyam
body: Hi [@Thomas Schmidt](/t5/user/viewprofilepage/user-id/3896450) welcome to the confluence community forum and I wish you are staying safe and healthy.

**Option 1:** Please try disabling "***Autoformatting***" in your user profile and check. If issue still persist, then connector might not be interpreting correctly.

There are some good number of queries floated around this community on importing the MS word document, missing html/CSS as it should be etc. etc.

**Option 2**: Having said, that, kindly access these links that comes handy for your question (please follow the order below to give a first hand glimpse)

* Michelle's "Five Stages of Word Import" Survival Guide

*<https://community.atlassian.com/t5/Confluence-articles/Michelle-s-quot-Five-Stages-of-Word-Import-quot-Survival-Guide/ba-p/1584915>*

* Symbols, Emoticons and Special Characters

*<https://confluence.atlassian.com/doc/symbols-emoticons-and-special-characters-136870.html>*

* Import a Word Document into Confluence:   

*<https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>*

* The Editor:

*<https://confluence.atlassian.com/doc/the-editor-251006017.html>*

* Discussions around the importing:

*<https://community.atlassian.com/t5/Confluence-questions/Word-Import-amp-Fonts/qaq-p/1583355>*

If all the above links/ steps doesn't fix your issue, kindly contact: ***<https://support.atlassian.com/contact/#/>***

If my post addresses your query, kindly upvote and "accept answer" for the benefit of new members.


Tags: cloud

confluence-cloud
Hide specific user/group from mentioning and search
Asked by Christopher Baczynski:

Is it possible to Hide a specific user or group from mentioning and searchbar?

For example: We dont want to see "firstname.lastname_admin" Accounts. Is it possible to hide them from search and @mentioning?


Answers:
author: Tessa Tuteleers
body: Hi [@Christopher Baczynski](/t5/user/viewprofilepage/user-id/4246976) ,

short answer, you can't.   
There is a feature request open for this [here](https://jira.atlassian.com/browse/CONFSERVER-35796). (and linked request around the same subject)

- Tessa

comments: author: Christopher Baczynski
body: Hi [@Tessa Tuteleers](/t5/user/viewprofilepage/user-id/24152) ,

Thank you very much for your answer. Im looking forward to the feature request

- Christopher


Tags: confluence-server

server