youngmon/atlassian-qna huggingface dataset:
Set up special Permissions for Work Management Company Managed Projects
Asked by Dimitris Morogiannis:

In Jira Service Management, we have many "Company Managed" business type Projects.  
For each "Company" Managed" business Project we are using a Form so that all users can open an issue.

For these Projects I want to create a Permission Scheme to use as a template for most of these Projects.

What I want to succeed is the following:

1. Only the users that have been added to the People section of the Project (with whichever role) are available to see all the issues of the particular Project  

2. Users that are not added to the People section of a Project cannot see the issues.  
   I want so that these users who are not added to the Project, can see only the issues where they are as "Assignees" or as "Reporters"

Is there a way to create a Permission Scheme that follows the above conditions?  
I couldn't think of a way.


Answers:
author: John Funk
body: Hi Dimitris,

I moved this to the Jira Work Management product because it has nothing to do with Marketplace apps nor Jira Service Management.

You are probably going to have to implement Issue Level Security to make this work. If you grant Browse Project to Current Assignee or Reporter, I think those users will still be able to see everything on the project.

You can only limit visibility to issues on a project via Issue Level Security that I am aware of.


author: Riley Venable
body: Yes, creating a Permission Scheme that follows the conditions you mentioned is possible. As explained in the provided context, you can create a role and customize its permissions. Then, you can add the specific users to the People section of the project with the appropriate role. This will limit their access to only the issues in that project. Users not added to the project can only see the issues where they are the "Assignee" or "Reporter." You can also adjust the "Browse Projects" permission to limit access to only the added users. For more information and specific steps on creating a Permission Scheme, refer to the Atlassian documentation or contact their support team.


Tags: cloud
Unable to get into JIRA for the first time
Asked by Abhijit Kulkarni:

Hi there,

I am trying to get into JIRA for the first time. I get the following screen and the "Agree" button is not enabled. Also, I do not the site related information

![Capture.PNG](/t5/image/serverpage/image-id/246380iF8746A96CC931FF5/image-size/large?v=v2&px=999 "Capture.PNG")Can you please help me to get into JIRA?

Thanks and Regards,

Abhijit


Answers:
author: John Funk
body: Hi [@Abhijit Kulkarni](/t5/user/viewprofilepage/user-id/5173708) - Welcome to the Atlassian Community!

You need to put your site name in the field.

comments: author: John Funk
body: It probably does not like the _ in the name. Try removing that and see if it appears.


author: Abhijit Kulkarni
body: You are bang on! That was the reason

Thanks a million! :)

Cheers,

Abhijit


author: John Funk
body: Great! Glad you got it to work.


author: Abhijit Kulkarni
body: Hi [@John Funk](/t5/user/viewprofilepage/user-id/7148) [@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185) , [@Juan Carlos Vera](/t5/user/viewprofilepage/user-id/4793417)

Thanks a lot for the welcome and support

I tried putting the site as "Abhijit_Kulkarni.atlassian.net" but the "Agree" button is still disabled

Can you please kindly advise?

Cheers,

Abhijit


author: babar ali
body: For the first time[,](https://www.gopromotional.co.uk/branded-products/promotional-bags) I'm attempting to log into JIRA[.](https://trendnewsup.com/) I see the screen below[,](https://www.gopromotional.co.uk/branded-products/promotional-bags) but the "Agree" button is not active. I am also unaware of any site-related information[.](https://www.technology-gf.com/)

comments: author: Juan Carlos Vera
body: hi [@babar ali](/t5/user/viewprofilepage/user-id/5171677)

The First Time, you have to put a new site.

It will be created and related with you user.

Then put a free name in the "you Site" box, and you can continue with your creation user steps.


Tags: cloud
Minimize UI
Asked by Alexey:

Is there a way to reduce the visual appearance of these elements in the UI? They take up too much space that could hold a board, diagram, or other useful information.

![?????? ?????? 2023-03-19 ? 12.20.12.png](/t5/image/serverpage/image-id/246378i1542D9A57D9CE7CE/image-dimensions/302x158?v=v2 "?????? ?????? 2023-03-19 ? 12.20.12.png")


Answers:
author: Jack Brickey
body: Unfortunately no. Previously the menu that you highlighted was in the sidebar where it is for JSW an JSM. I wish it was still the case for JWM. ??


Tags: cloud
How to set management dashboard for mutiple projects?
Asked by yingqi wu:

I'm a solution manager in a telecom company, my boss suggested me to use Jira as PM tool.

Here's some functions I need to achieve:  
1,Breakdown each RFP into different tasks and assign them to different groups.

2,Set deadline for each tasks and notify them automatically.

3,My boss need to track each tasks and each projects in the dashboard view. If it can show the assignees working effiency that would be bertter.

However,

my questions are that ? my boss doesn't want to create one Kanban for one project cause we need to handle hundreds of them per year. ,and it will mess up with other Kanbans of our company. Which means how to position and name the issue is confusing.

The others is , I don't think how I could be able to create the reporting view in Jira for my boss


Answers:
author: Luka Hummel - codefortynine
body: Hi [@yingqi wu](/t5/user/viewprofilepage/user-id/5172049)

Welcome to the community!

If you want to create a dashboard for your boss where he can track and filter multiple projects at once, I can offer our app [Quick Filters for Jira Dashboards](https://marketplace.atlassian.com/apps/1220136/quick-filters-for-jira-dashboards?hosting=cloud&tab=overview&source=community95).

The app makes it easy to create Dashboards for multiple projects at once.


author: John Funk
body: Hi Yingqi - Welcome to the Atlassian Community!

You can create different projects if you like, but I think what I would consider is doing a different Epic for each RFP. Projects in Jira are really intended to be more like teams or products. They have a long life with typically no planned end date.

Projects, by definition, have a planned start and end date/time. For that Epics make the most sense. You could also use Components to further group/categorize the types of RFPs or regions or whatever, if need be.

Regardless, you can have a consolidated view on a dashboard by creating a filter that is inclusive of all of the projects/epics/etc.


Tags: cloud
Sets the start of the task to Saturday or Sunday
Asked by Alexey:

How to set a task to start on Saturday? (Jira Work Management)  

After setting the Start Date to Saturday or Sunday, this value is automatically shifted to Monday


Answers:
author: Oday Rafeh
body: [@Alexey](/t5/user/viewprofilepage/user-id/5171859)

In **Jira Work Management**, the scheduling behaviour you're experiencing is due to the working calendar configuration. By default, Jira considers Saturday and Sunday as non-working days, so when you set a task to start on a weekend, it automatically shifts the start date to the next working day (usually Monday).

To change this behaviour, you'll need to update the **working calendar configuration** to include weekends as working days. However, it's important to note that Jira Work Management (previously Jira Core) does not have built-in support for customizing working days directly.

If you are using Jira Software or Jira Service Management, you can customize the working calendar by following these steps:

Click on the gear icon (Settings) in the top-right corner.

<br />

Go to "Issues" in the left sidebar.

<br />

Click on "Time Tracking" under the "Issue Attributes" section.

<br />

In the "Working Days" section, check the boxes for Saturday and Sunday.

<br />

Click "Save" to update your working calendar.

<br />

If you're using **Jira Work Management** without Jira Software or **Jira Service Management**, you won't have the option to customize working days directly. In this case, you can consider using a plugin from the Atlassian Marketplace that allows for calendar customization, such as "Team Calendars for Confluence" or other scheduling plugins.

**Please note** that changing the working calendar will affect time tracking and scheduling across your entire Jira instance, so consider the implications this may have on other projects and teams before making any changes.

comments: author: Alexey
body: [@Oday Rafeh](/t5/user/viewprofilepage/user-id/5172837)

Thanks for the answer. but I did not find checkboxes with days of the week in the "Time tracking" section. it simply indicates the number of working days. Perhaps I went to the wrong section of the settings? Could you help me?![28BD9826-005F-4A6F-AF5F-C1596A0C5FD4.png](https://community.atlassian.com/t5/image/serverpage/image-id/246320iE001C32A3E5B34A8/image-size/large?v=v2&px=999 "28BD9826-005F-4A6F-AF5F-C1596A0C5FD4.png")


author: Oday Rafeh
body: [@Alexey](/t5/user/viewprofilepage/user-id/5171859) If you have set the "Working days per week" to 7 same as what I see in the screenshot in the "Time Tracking" settings, Jira Work Management should consider weekends as working days. However, this setting seems to me that only affects the time-tracking calculations and not the scheduling behaviour of tasks.

You might still need to explore the Atlassian Marketplace for plugins or add-ons that can provide enhanced scheduling capabilities. Alternatively, consider upgrading to Jira Software for more flexibility in configuring working days and scheduling tasks.


Tags: cloud
I cannot edit the Columns of my own project
Asked by hernan.stamato:

HI, I created a project on Jira but I cannot access the configurations to edit the columns of the charts. Could you please assist?


Answers:
author: Jack Brickey
body: Hi [@hernan.stamato](/t5/user/viewprofilepage/user-id/5173006) , Welcome to the community.

Would you mind sharing a bit more detail. Could you indicate if this is a team or company manage project by looking in the bottom left? Better yet if you could provide a screenshot of what you were saying and where you are trying to access, the board configurations would be very helpful.

comments: author: hernan.stamato
body: Hi Jack, thank you. This is a team managed project. According to the Athlassian guide, I should be able to see the option to configurate the charts in this projects (<https://confluence.atlassian.com/jsbr/configurar-um-quadro-920354827.html>) but it doesn't appear to me.

see screenshot attached. thanks!

![Jira Screenshot.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/246514i60816776D2BE5B86/image-size/large?v=v2&px=999 "Jira Screenshot.PNG")


author: Jack Brickey
body: Hi [@hernan.stamato](/t5/user/viewprofilepage/user-id/5173006) , it appears that the article you have referenced is for a company managed project. If you are in a team managed project as you have indicated you do not have the same configuration options. What exactly are you attempting to achieve?


author: hernan.stamato
body: I would like to edit de status columns (size, collor, etc) as in the article. Is it possible?


Tags: cloud

jira-work-management-cloud
Missing Issue/Card
Asked by Brittany Melville:

We recently marked an issue as Done, and it has disappeared from the Board and List views. Direct link to the issue itself still works, but it is not showing up under the Project board in the Done column. There don't seem to be any filters applied and I'm not sure how to tell if something is archived. Has anyone else come across this? Please help :)


Answers:
author: Riley Venable
body: After 14 days of an issue being moved to the Done column, it will no longer appear on the Board view, but it can still be accessed through the direct link or in the list, timeline, and calendar views. It is possible that the issue has been automatically removed from the Board view due to this time limit.

comments: author: Brittany Melville
body: That applies to this situation so what you are saying is probably the case. Thank you for confirming that!


author: Valerie Knapp
body: Hi [@Brittany Melville](/t5/user/viewprofilepage/user-id/5143969) , thanks for your question. In the List view of Jira Work Management, there is this show / hide option under the, 'More'. Have you also checked there?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/246160iE9AE44FBB230B04D/image-size/large?v=v2&px=999 "image.png")

If so, please give us your feedback and either or I someone else can help you figure out what's going on.

Cheers

comments: author: Brittany Melville
body: I just tried that and now it is showing up in the list view. Thank you! Unfortunately, it is still not showing in the Board view.


author: Valerie Knapp
body: Yes, I think they recently changed the Board view, as there used to be this show/hide option also there. I will open a ticket with Atlassian and see what they say.


author: Brittany Melville
body: Thank you so much Valerie.


author: Valerie Knapp
body: Hi [@Brittany Melville](/t5/user/viewprofilepage/user-id/5143969) , there is already a suggestion open with Atlassian for this feature. You can vote for it here, [\[JWMCLOUD-19\] Ability to configure Core board to show issues for more than 14 days and remove issues before 14 days - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/JWMCLOUD-19)

Cheers


Tags: cloud

jira-work-management-cloud
Automation issue transition
Asked by Jan ?imek:

Hi,

I would like to ask regarding certain automation, where I am struggling.

I have had an ending status, which I have changed in system from "done" to "in progress" and extended length of the workflow.

Every time, when I tried to set the automation it never moved through workflow.

I have tried to set automation rule for trigger when value changes for Status and then condition if status is "XYZ" then transition to next status. This did not work for some reason.

I have tried to make the condition based on trigger point when the issue is transitioned, but the issue was, that automation was ran in the moment of the transition and not after the transition (when it would be in the correct status).

I have tried to set even trigger conditions like if another conditions are met, then run the automation, but that failed, because issue was in one status before the one I needed, which meant, that it went to error.

The only thing that remained to me was Filters \>\> Bulk change \>\> transition. But means I have to do it rather then use the automation for its purpose.

I have also tried to schedule the automation as trigger point, but that required JQL, which for some reason did not work.

**I could use any of these 2 variants:**

1) when issue comes to status "Information Delivered (D)" then instantly move to the next status "Complete Statistics" and assign to "XY"

2) On 1st of every month check all issues which are in certain projects in status "Information delivered (D)" + "Information delivered (J)" + "Information delivered (M)" and transition to status "Complete Statistics" and then assign to user "XY"

For example I am adding workflow, so that you can see for yourselfs.

Thank you for your hel![Sn?mek obrazovky 2023-03-16 155331.png](/t5/image/serverpage/image-id/245941iA68C3E7CD56F5A29/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2023-03-16 155331.png")


Answers:
author: Mikael Sandberg
body: So the automation should be pretty straight forward, something like this should do it, just change the triggering transition and the destination transition:

![Screenshot 2023-03-16 at 8.04.00 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/245942i816E0C52FCD7DC77/image-size/large?v=v2&px=999 "Screenshot 2023-03-16 at 8.04.00 AM.png")

comments: author: Jan ?imek
body: Yeah I though as well, I have tried it before and it did not work. Anyway for some unknown reason it works now, so I feel like a dumbass :-D Anyway thanks again.


author: Jan ?imek
body: [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579) so apparently as I have tested it again, when the transition to the status is made by automation this automation will not recognize it and thus will not work. But if you manually transition the issue to the status the automation does grab it and it works.

TO be fair it makes no sense at all, but just FYI for you about it.


Tags: cloud

jira-work-management-cloud
Vacations/Time off in calendar view?
Asked by Akim Boukhelif:

Hello everyone,

I was wondering if anyone had found a way to make vacations/time off appear in calendar view for JWM - If I add it, it appears as an issue with status and I don't want that - I'd rather have another type of entry.

The reason being: My team will be working on something else during that time but I want to highlight their unavailability.  

Thanks,  

Akim


Answers:
author: Trudy Claspill
body: Hello [@Akim Boukhelif](/t5/user/viewprofilepage/user-id/5015233)

No, there is no option to make the JWM Calendar display anything but issues. If you want to see vacations on that Calendar, you will have to create Issues to represent the vacations.

comments: author: Akim Boukhelif
body: Thanks Trudy
Viewing Confluence team calendar in Jira Work Management calendar
Asked by Anna Roberts:

I wanted to be able to see when staff are on leave in my Jira Work Management calendar. It seems like I can only add tasks and not things like availability. There's also no way to subscribe to our Confluence team calendar (via .ics). Is this a feature that is coming?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Anna Roberts](/t5/user/viewprofilepage/user-id/2645584)

The calendar on JWM is a visual representation of the issues you have created in your project. There is an integration for jira issues and jira events on team calendar which you can read more about it here <https://support.atlassian.com/confluence-cloud/docs/add-jira-events/>


Tags: cloud

confluence
Parent and ALL child issues moving to status together.
Asked by Naomi Casebolt:

I have a Parent issue with multiple child issues. When I try to drag two or three child issues from "to do" to "in progress", instead of just those child issues moving the entire parent issue, along with ALL of the child issues are moving. No matter what the status is. I cannot move the Child Issues individually to a separate status. What is wrong?


Answers:
author: Trudy Claspill
body: Hello [@Naomi Casebolt](/t5/user/viewprofilepage/user-id/5128138)

When you say you have a parent issue with child issues are you talking about an Epic with child issues or an issue with Subtasks?

Can you provide a screen image and point out the items you are trying to drag to a new status?

comments: author: Naomi Casebolt
body: Trudy, I have a story with subtasks.

When I change the subtask to in progress and try to move to the in progress column the entire story and all other sub-tasks moves to in progress. You can see in these screen shots I have story PUD 194 with multiple sub-tasks. I have changed a couple to in progress. But if I try to drag them to in progress columns the entire story and ALL subtasks come along. I tried leaving the subtasks in To Do status and dragging them to In Progress column but that made no difference.

I must have something configured wrong or have an incorrect setting.

I can't find the issue. Thanks for your help. Naomi

![Snip20230315_6.png](https://community.atlassian.com/t5/image/serverpage/image-id/245733iD8A7DA0B13E38BCC/image-size/large?v=v2&px=999 "Snip20230315_6.png")![Snip20230315_7.png](https://community.atlassian.com/t5/image/serverpage/image-id/245736i21D776C50179DCD4/image-size/large?v=v2&px=999 "Snip20230315_7.png")![Snip20230315_8.png](https://community.atlassian.com/t5/image/serverpage/image-id/245737iA98940B0A28B3CBD/image-size/large?v=v2&px=999 "Snip20230315_8.png")


author: Trudy Claspill
body: Thank you for that clarification [@Naomi Casebolt](/t5/user/viewprofilepage/user-id/5128138)

I have done some experimenting with issues with subtasks in a Work Management project, and I see the same behavior.

I believe the design of Work Management project is to keep the subtasks displayed in the board with their parent issue even when the status of the two differs. The subtasks are nested within the parent issue card. The subtasks are not separate cards on the board.

<https://support.atlassian.com/jira-work-management/docs/create-and-edit-issues-and-subtasks-on-the-board/#View-subtasks-on-your-board>

The parent card can be moved between columns to change its status. Subtasks cannot be moved between the board columns. When you click on the card notice that it highlights the whole card, not just the subtask.

![Screen Shot 2023-03-15 at 10.16.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/245784i32F640FAEFB06F68/image-size/large?v=v2&px=999 "Screen Shot 2023-03-15 at 10.16.15 AM.png")

When you drag the card you are dragging the card of the parent issue, not the subtask.


Tags: cloud

jira-work-management-cloud
How to receive notifications in Slack for changes in issues under one certain Epic?
Asked by maria:

Hi! I connected to the project Slack integration. I need to receive the channel notifications about status changes/comments JUST for the issues under certain Epic. Not the Epic itself as an issue, but all the issues types (Stories, Sub Tasks, etc.) under this Epic.  

I suppose I need to use JQL  

This is not working:

```
project = "Corporate IT" AND issuetype in (Epic) AND "Epic Name" = "Confluence User Projects 2017"
```


Answers:
author: Tugba Capaci
body: Hi @\[deleted\],

I recently designed a new app for Jira-Slack integration on Actioner. You can check it out [here](https://solutions.app.actioner.com/app-directory/jira/10).

For now, it only allows you to link your Slack channels to Jira projects. However, you can customize it to solve your problem by following these steps:

1-[Sign up for Actioner](https://app.actioner.com/signup) and install the [Jira app](https://solutions.app.actioner.com/app-directory/jira/10) from the directory.

2- Connect your Jira and Slack accounts.

3- Go to "**Select Channel for Projects**" action and add a new input field as "epic".

4- To retrieve epics in your project, create a new request as "GetEpics" and use the endpoint [here](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-post) with jql = issuetype = "Epic" .

5- Run the action to link your epic to the channel.

6- Finally, customize the other actions to retrieve issues that belong to the selected epic. Be sure to change the project fields to "epics."

I hope you find this useful. Please contact me in case you need assistance. I'll be happy to help.

Tugba


Tags: cloud

slack