youngmon/atlassian-qna huggingface dataset:
Can we customize the native subtasks section with forge or do we have to create a new panel?
Asked by Manar El Kefi:

I want to personalize the subtasks part, so I created a new panel using forge collecting the subtasks created and I added other functionalities and I want to know if we can personalize the native section without creating a new panel .


Answers:
author: Trudy Claspill
body: Hello [@Manar El Kefi](/t5/user/viewprofilepage/user-id/5543953)

Welcome to the Atlassian community.

I am speaking only as a user of the Atlassian products, and an engineer that has managed the migration of clients' Jira data from Data Center environments to Jira Cloud environments. In some of those cased the clients were using apps that provided alternate panels in Data Center for displaying Attachments or Linked Issues.

In those cases the app vendors told me that they were not able to affect the original panels for those items in the Jira Cloud environment. They said they were only able to add another panel to provide their functionality. And there was no way to disable the native panel.

Based on that experience I suspect that there is no option for you to change the native subtasks panel.

However there is a forum dedicated to Forge development. You may want to repost your question there.

<https://community.developer.atlassian.com/c/forge/45>


Tags: cloud

jira-cloud
Workflow If then validator
Asked by Yves MOUAFO:

Hello,

I have the two following custom fields:

- CF1: checkbox (Values: "Yes", "No")

- CF2: URL Field  
I would like to add a validator to the workflow as follows:  
If CF1="Yes", then the field CF2 is mandatory to transit from state A to state B in the workflow.

Please is there any means to do this with Jira?

Kind regards


Answers:
author: Maciej Dudziak _Forgappify_
body: Hi [@Yves MOUAFO](/t5/user/viewprofilepage/user-id/4219906)

If you are open to using apps, consider using a Jira expression-based validator. There are several options available on the marketplace.

We've developed the Jira Expression Validator as part of the free [Workflow Building Blocks for Jira](https://marketplace.atlassian.com/apps/1233642/workflow-building-blocks-for-jira?hosting=cloud&tab=overview) app. The Jira expression for your case will be similar to the following:

```
issue.customfield_xxxxx.value == "Yes" 
    ? issue.customfield_yyyyy != null
    : true
```

You need to change the ID of the custom field to a valid one. In the editor, after 'issue.', start typing the name of the field, and you will get suggestions with the correct value.

I hope it will help.

Cheers

comments: author: Yves MOUAFO
body: Thank you for your help. I have tried this solution but there is a mistake in the Jira expression. See the screenshot below

![Capture d??cran du 2024-07-15 16-41-05.png](https://community.atlassian.com/t5/image/serverpage/image-id/335682i1C0695CDE59DE7D4/image-size/large?v=v2&px=999 "Capture d??cran du 2024-07-15 16-41-05.png")


author: Maciej Dudziak _Forgappify_
body: Validation message must be a string, please surround it with ""


author: Yves MOUAFO
body: OK thank you, it works now!


author: Dick
body: You can use Automation for Jira.

Trigger would be the transition of the issue. We would check if the status transfer is prohibited by your prerequisites. If so, we would restore the ticket to the original status.

So for this, you would need the history of the status field of the ticket to be able to get the original status back if the mandatory item for the transition is empty. Best to store it in a variable {{originalStatus}}

Checking both prerequisite related entries is possible using the conditional blocks.

However, your fields are custom fields. these have a somewhat different system name that should be used to address them in the conditional statements:

it would not be cf1 but cf\[xyz\]. where xyz is a 5 digit number.  
You can look these up by using the field in an advanced search issue command and look at the syntax help that pops up while you write the field name. In each Jira instance these numbers are different, so you need to look them up in your instance.

The conditional line in the **Jira Automation** would look like:

if cf\[12345\] = 'yes' then...

comments: author: Yves MOUAFO
body: OK thank you for your help


Tags: cloud

jira-cloud
Custom Reports
Asked by Product Team:

I need to create below custom reports in Jira. Please suggest any Jira inbuilt feature or free marketplace app to achieve the same.

* Issue wise planned estimates vs logged estimates by user
* User level planned hours vs logged hours per Day
* Task Level
  * Planned hours vs logged hours
  * Planned timeline vs actual completion date
    * Highlight if there is any delay
* Project Level
  * Task completed on time
  * Delayed tasks
  * Tasks completed before time
  * Tech team utilization


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@Product Team](/t5/user/viewprofilepage/user-id/5543955)

Welcome to the Atlassian Community!

I have two recommendations for you.

**1.** You can try [Status Time Reports Free](https://marketplace.atlassian.com/apps/1222051) app developed by our team. It is the free and limited version of [Status Time Reports](https://marketplace.atlassian.com/1221826) app.

It mainly provides reports and gadgets based on how much time passed in each status. Here is the [online demo link](http://status-time.bloompeak.io/demo), you can see it in action and try without installing the app.

For further details, you can have a look at [Status Time Reports How to Videos.](https://www.youtube.com/playlist?list=PLVHoaAkoFPJnG9nLkzcxG0P00ndQgimDs)

If you are interested in cycle time \& lead time for productivity measurement, you can have a look at the article below.  
[Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Cycle-Time-and-Lead-Time-in-Jira-Productivity-Measurement-with/ba-p/1905845)

**2** . You can try [Reports - Charts and Graphs for Jira Dashboard Free](https://marketplace.atlassian.com/1226734) app developed by our team to create various reports, charts and graphs for your Jira projects. It is the free and limited version of [Reports - Charts and Graphs for Jira Dashboard](https://marketplace.atlassian.com/1226236) app.

Here is our [live demo dashboard](https://reports-pro.bloompeak.io/demo) where you can see and modify sample reports and play with them.

For more detail, you can have a look at[Reports - Charts and Graphs for Jira How to Videos.](https://www.youtube.com/playlist?list=PLVHoaAkoFPJntVxJbeRAB9VF52KFYqeJ4)

Below you can see an article about creating custom reports, charts and graphs in Jira with our app.  
[How to Create Custom and Flexible Reports, Charts and Graphs in Jira](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-Create-Custom-and-Flexible-Reports-Charts-and-Graphs-in/ba-p/1957785)  
If you have any questions, feel free to [schedule a demo](https://bloompeak.io/schedule-a-call) with us.

Hope it helps.


Tags: cloud

jira-cloud
Estimations of Items in "To Do" status are 0, in the backlog.
Asked by Aleena Umair:

When I add some items in backlog with TO Do status, and I add Original Estimates in it, but on the backlog, it shows correct info for In Progress \& Done tasks, For TO DO , it only shows 0 estimates .. I have already posted this information but not getting required response. Please help![This (1).PNG](https://community.atlassian.com/t5/image/serverpage/image-id/335605iB1E9219A4F082BFF/image-size/large?v=v2&px=999 "This (1).PNG")


Answers:
author: Trudy Claspill
body: The original post is

<https://community.atlassian.com/t5/Jira-questions/Original-Estimates-for-items-in-quot-To-Do-quot-status-is-0-In/qaq-p/2750224>

I have responded there.


Tags: cloud

jira-cloud
Condition "Match partial list of possible field values"
Asked by Sam Miller:

I have a customfield with 100 possible single select values. In my automation I want to check if one value of asublist of the list of more or less 50 values is selected.  
If one of the 50 values is selected, I want to perform further actions.

I did not find a similiar task although I might not be the first to ask this question.  
I cant use the Advanced Compare condition with a Regular expression, because the characters of the Input of "Second Value" is limited.


Answers:
author: Dick
body: Hi \|Sam,

From your question I notice that you're already using automation. Good on you.   
You might want to check the [smart value abbreviation techniques that Atlassian shares](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/), to abbreviate the input of the second value.


author: Mohamed Benziane
body: Hi,

You could try this [Jira automation conditions \| Cloud automation Cloud \| Atlassian Support.](https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#Advanced-compare-condition)

This can work if your list doesn't change.


author: Sam Miller
body: The existing answers - as far as I observe - do not solve my question. I cant solve my issue with the links.

The list is unordered.

comments: author: Dick
body: You can[access the names of the list using the technique Atlassian shares](https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/) and ++then++ use the suggested abbreviation technique to trim them down.   

Some of the Atlassian pages are really worth it *!*


author: Sam Miller
body: My issue is that the Input validation limits the characters I can write to the condition field and I have around 50 values that need to be matched. I dont want to implement 20 "advanced Conditions" in a row. It is an unordered list so that I can not simply cut the list into two parts.


Tags: data-center

jira-data-center
Dynamic Date in JQL
Asked by Dietrich:

Hi all,

We have to do some reporting out of Jira on the 26th of each month and make use of the below JQL:

category = ITSM AND issuetype in standardIssueTypes() AND created \>= 2024-06-26 AND created \<= 2024-07-26

Each month, we need to manually change the month values by +1. So next month the query will look like this:

category = ITSM AND issuetype in standardIssueTypes() AND created \>= 2024-07-26 AND created \<= 2024-08-26

Is there a better way to do this, so the month value automatically updates itself?

Thank you


Answers:
author: Bill Sheboy
body: Hi [@Dietrich](/t5/user/viewprofilepage/user-id/4510546)

Creating a specific, dynamic date for filtering is not possible with the built-in features of JQL. It could check using month adjustments to "now" or functions like startOfMonth(-1), etc.: <https://support.atlassian.com/jira-software-cloud/docs/jql-functions/#startOfMonth-->

Some of the workarounds you could try depend upon *how you are doing the reporting*. Let's assume you need to update a saved filter, such as for use in a dashboard, filter subscription, or to just run it manually. In that case, you could...

* investigate the Atlassian Marketplace for possible addons to JQL to add such features
* investigate the Atlassian Marketplace for more advanced reporting apps
* create a Jira Automation rule which runs on a monthly scheduled and uses the REST API to update the saved filter

Kind regards,  
Bill


Tags: cloud

jira-service-management

jira-service-management-cloud
Automation: Tasks within an epic with Monday integration
Asked by Martina Olivetti Auladell:

I have done a Jira-Monday integration, so that when a task is created in a Monday board, the same task is created in Jira. However, I'm trying to link new tasks to existing epics (or even new ones) and I can't figure out how.

What I want to do is, when a task is created in monday inside a Group, that Group should be the epic in Jira and the tasks created should be the tasks inside the epic.

![Screenshot 2024-07-15 at 11.50.38.png](/t5/image/serverpage/image-id/335600iE578F2F484DEDDE3/image-size/large?v=v2&px=999 "Screenshot 2024-07-15 at 11.50.38.png")

So for this example, the epic should be "New Group" and the tasks inside that epic should be "Example 1" and "Example 2"

I want to do this in a way where it doesn't matter the name given to the group or the task.


Answers:
author: Dick
body: Hi Martina,

Your problem description would suggest a two step automation:

* Finding the epic (or making it with the correct group name if necessary, then "find it").
* Finding the Monday tasks under consideration (or make it if necessary).

Note that after epic finding, you can use the **For Stories (or other issues in Epic)** branch constructor available in Automation to "loop over" the issues already inside your Jira epic. It allows for comparison of a consecutive Monday Task name with the set of names available in the epic.

The above should be carried out for each of the Monday tasks separately.

comments: author: Martina Olivetti Auladell
body: Hi,

Thank you for your answer, but I don't really understand which trigger to use in order to create an epic when a group is created on monday.


Tags: jira-unknown-hosting-type

unknown-hosting-type
Error is appearing in place of linked tests in Test execution section
Asked by Barjesh Moudgil:

**An error occurred while processing table data**

{"message":"Unable to find the test version for test id zzzzzz","status-code":500,"stack-trace":


Answers:
author: Nicolas Grossi
body: [@Barjesh Moudgil](/t5/user/viewprofilepage/user-id/5543893) Welcome! Are you using any dd on ?

Nicolas


Tags: jira-unknown-hosting-type

unknown-hosting-type
Board in a Team-managed project vs Company-managed project
Asked by Corinne Guibert:

Hello

I'm using both Team-managed project and Company-managed project.

In Company-managed project, you can configure your board to have the card in color (for instance in red when the due date is over).

I didn't see this option in a team-managed project. Do you have any ideas on how I could track my tickets that are passed their due date in a team-managed project ?

Thanks for your help


Answers:
author: Seon Shakespeare
body: Hi Corinne,

While Company-managed projects let you customise card colours based on due dates, Team-managed projects have a more streamlined approach (with one small configuration step):

**Team-managed Projects and Due Dates:**

1. **Enable the Due Date (system) Field:**

   * Go to your Team-managed project settings.
   * Navigate to "Issue types" and select the issue type you're using.
   * Add the "Due Date" field to the issue type.
2. **Due Dates on Cards:**

   * Once you've added the field, any new issues you create with a due date will display it directly on the cards in your board view.
   * **Smart Overdue Indicator:** The due date itself will turn red when it's surpassed, providing a clear visual cue. (See the screenshot below!)

![Screenshot 2024-07-15 at 11.36.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/335610i858BA85DD993B019/image-dimensions/222x280?v=v2 "Screenshot 2024-07-15 at 11.36.42.png")

Hope this helps!

comments: author: Corinne Guibert
body: Hi [@Seon Shakespeare](/t5/user/viewprofilepage/user-id/2079193)

Thanks for your answer. I didn't realized it was kind of predefined in Jira


author: Laura Campbell _Seibert Media_
body: Hi [@Corinne Guibert](/t5/user/viewprofilepage/user-id/5457445) ,

You could update the filter used for the board in your company managed project to fetch the issues from your team managed project (in addition to the ones already there), and then set the card color.

comments: author: Corinne Guibert
body: But in this case, I need to create 2 projects: one with the actual stories and the other one just for the board. It's not really convenient.

I was wondering if maybe I missed an option somewhere


Tags: board

cloud

jira-cloud
Stop Creating new values in custom field when external system import
Asked by Vignesh Jayagopal:

Hello,

I am trying to import the large list of issues from csv file using Admin--\>External system import.

i could see that new values are creating in custom field after import if the value mentioned in the csv is not present in JIRA.

Is there anyway to stop that? i don't want new values to be created. If the value is not present in jira, i need to get some error so that i can correct the csv and upload it.


Answers:
author: Seon Shakespeare
body: Hi Vignesh,

Have you tried the "Map field value" option during the import? It lets you map specific values from your CSV to the corresponding values in your Jira field. This is useful for transforming values, but it won't prevent new values from being created if they don't already exist in Jira.

For that, I recommend pre-processing your CSV:

1. **Compare:** Open your CSV in a spreadsheet program (like Excel or Google Sheets). Look at the column containing your custom field values and compare them to the exact options available in your Jira field.
2. **Correct:** Use spreadsheet tools like sorting, filtering, and find-and-replace to easily spot and fix any mismatches. For example, you can sort your custom field column alphabetically to quickly see if any values are out of place. Or, use "Find" to locate misspellings like "Mktg" and replace them with the correct "Marketing".

Hope this helps!


author: John Funk
body: Hi Vignesh,

Make sure to update one of the fields so that it has a Global context - no particular project or issue type identity.

Maybe temporarily change the name to add a 1 to the end of the name so you can identify it.

Copy the values of the current field for each project to the field you just named.

Then delete the other fields. Then rename the field back to the original name.

Now when you do imports it will use this field and update it instead creating a new field for the import of the project.


Tags: cloud

jira-cloud
Can't create Company-managed issue task
Asked by ??:

hi,

I created Company-managed of project which manage software project.But when i configured ,but i can't create story throw the error("You cannot create issues in this project").

Best regards


Answers:
author: Asha Goyal
body: Hello [@??](/t5/user/viewprofilepage/user-id/5543847)

Welcome to the Atlasssian Community.

This is more likely a permission issue. It's easier to check this as a Jira Admin

1. Go to Project Settings
2. Select Permissions from the left-hand menu
3. Check the appropriate Permissions in the applied scheme are assigned correctly - including *Browse Projects, Create Issues* at minimum.
4. If your Permissions are Group-based, ensure they're applied to a Group you're a member of
5. If it's Project Role based, select People from the left-hand menu.
6. Ensure you are assigned to a Role with the appropriate *Browse Projects, Create Issues*permissions.

Kindly Accept and Vote my Answer if it helps.

Thanks


Tags: cloud

jira-cloud

jira-cloud-administration

not-applicable
Deleting users in JIRA DB
Asked by Sandeep Vellore:

I have few users who have been removed in the Active Directory list. I want to remove those users from the JIRA DB.

What is the process to do that?

Can i directly go and delete the users from APP_USERS \& CWD_USERS tables?


Answers:
author: Dick
body: Hi Sandeep,

If your instance is taking users aboard from an Active Directory and the users have been deleted there, they get an \[x\] indication in their name in Jira and they get marked in the database as being inactive.

There is no need to delete them any further (other than to clean-up your DB).

comments: author: Sandeep Vellore
body: Thanks for the response. How do i clean up these users from the DB? Just delete them from the two tables i mentioned earlier?


author: Dick
body: Atlassian's solution (safest) is described here:

<br />

[how-do-i-disable-remove-inactive-active-users-in-bulk-1093012826.html](https://confluence.atlassian.com/jirakb/how-do-i-disable-remove-inactive-active-users-in-bulk-1093012826.html)

it also states there that the required functionality is under consideration in their backlog.

[Issue JRASERVER-8047](https://jira.atlassian.com/browse/JRASERVER-8047) You might want to follow that or at least vote for this issue to provide more incentive to Atlassian that this is a feature to be working on.


author: Zuri Suwru
body: Hey there Sandeep,

You might want to take a look at [this knowledge base article](https://confluence.atlassian.com/jirakb/how-to-delete-jira-user-from-database-733937809.html), however I'd suggest you double check whether this really is a step you have to take. Besides the fact that we are talking about a manual database operation, depending on your company's country of origin, this could also lead to auditing issues.

Best regards,  
Zuri S.


author: Bibek Behera
body: [@Sandeep Vellore](/t5/user/viewprofilepage/user-id/4393871) ,

To start with please make sure that the users are not associated to and issues/dashboard/filter/automation that are used by existing active users.

+ This thread can help you going forward <https://community.atlassian.com/t5/Jira-questions/Fully-Deleting-Users-From-Jira/qaq-p/1655349>

-Bibek


Tags: data-center

jira-data-center
Sprint Automation
Asked by Udi Ben Hamo:

Hi,

I would appreciate your assistance with configuring a sprint automation rule(s).

I need the following:

1- Auto completion of current sprint

2- Auto start of next sprint

3- Move all current issues to next sprint

4- Sprint duration: 2 weeks

5- Sprint names to be modified as planned- e.g Cycle **101** \> Cycle **102** \> Cycle **103**

Thank you in advance!

Udi


Answers:
author: Bibek Behera
body: [@Udi Ben Hamo](/t5/user/viewprofilepage/user-id/5414795) I would not suggest automation to close sprint. It has to be manual based on the judgment of a scrum master/product owner. One of the basic reasons would be to manage the issues that are not DONE yet.There is no out-of-the-box automation to pull this off.

Sadly, based on the flow of automation it is blocked at 1- Auto completion of current sprint.

-Bibek

comments: author: Udi Ben Hamo
body: Thank you my friend!

Regarding the additional requirements, is there a possibility?


Tags: cloud

jira-cloud
Error importing JIRA python library during runtime
Asked by soumya awasthi:

Dear Community,

I have facing issue while running an import statement - from jira import JIRA

I have module installed. I have no compilation error in file (file name - util.py)

When I run this statement individually using SHIFT+Enter, it runs fine without error.

But when I run a file I get error -

Traceback (most recent call last):  
File "\<filepath\>\\util.py", line 3, in \<module\>  
from jira import JIRA  
ModuleNotFoundError: No module named 'jira'  
Can you please help. Thank you.


Answers:
author: soumya awasthi
body: This is resolved by deleting a virtual environment. Creating new one and installing library again.


author: Mohamed Benziane
body: Can you make sure that you already have installed the jira module. Are you using an virtual environment in python ?

comments: author: soumya awasthi
body: Hi [@Mohamed Benziane](/t5/user/viewprofilepage/user-id/1531125) Yes, I have already installed the module and dependencies. I am using a virtual environment which is active.


Tags: data-center

jira-data-center