youngmon/atlassian-qna huggingface dataset:
All Users and Groups shown in User List Macro
Asked by Patrick Alexander:

We have noticed that a user in Confluence can search all groups in the system when using the "User List" macro. The placeholder \* can be used to search not only the group names, but also the included users. This looks like a data protection problem to us. The user should only be shown groups of which he is a member.

What is Atlassian's position on this?

Can this macro be deactivated?


Answers:
author: Barbara Szczesniak
body: [@Patrick Alexander](/t5/user/viewprofilepage/user-id/5047771) The point of the User List macro is to show what users are in different groups. It seems to me that whether you want users to have access to this information may be different by company and depend on how you set up your groups.

According to this page, you can effectively deactivate this macro by disabling the People Directory: <https://confluence.atlassian.com/confkb/user-list-macro-displays-user-list-not-rendered-as-you-do-not-have-the-privilege-to-view-user-profiles-329974674.html>

comments: author: Patrick Alexander
body: Hi Barbara,

Sure it depends on the naming of the groups but also on the information shown in the userlist. For us it is not only a question of company rules but also of the DSGVO.

The link you mentioned works only on server/data center versions.


author: Barbara Szczesniak
body: Sorry, that page was linked to from the page on how to insert the User List macro in Cloud (<https://support.atlassian.com/confluence-cloud/docs/insert-the-user-list-macro/>), so I thought it applied to Cloud.

Hopefully, someone else will chime in with more/better information.


Tags: cloud

confluence-cloud
how can create tree structure in blog?
Asked by Muhammad Rafi Khan:

I would like to restructure the blog path to organize it by topic instead of solely by name. For instance, I want it to display as space-name/topic1/blog1 rather than space-name/blog name. Could you please provide guidance on how to achieve this? Thank you.


Answers:
author: Hariharan Iyer
body: Hi [@Muhammad Rafi Khan](/t5/user/viewprofilepage/user-id/5519034) ,

This is not possible for blogs, since they live in a flat hierarchy. You can achieve the same for pages though. For example, you can create a page called "Topic 1", and then create a child page for that called "blog 1".


Tags: cloud

confluence-cloud
Confluence Space not visible after import
Asked by Max Hartung:

Hi, i imported successfully a confluence space, but can't se it in the list of spaces.

First i thought there was a mistake with the import so i tried to import the space again. This time the job aborted with the message "A space with key Sicherung already exists".

Sicherung = Name of the imported space.

Can someone help me finding my space?

Thank you very much.


Answers:
author: marc -Collabello--Phase Locked-
body: Two things which might help:

* Are you and administrator? Maybe there is a permissions issue with listing/accessing the space.
* Have you reloaded the page with the space list? Sometimes Confluence does cache results, and a full page reload is needed to see new results.

comments: author: Max Hartung
body: Hi, yes i'm the space admin and i reloaded the page multiple times. Didn't help.


Tags: cloud

confluence-cloud
Not able to use table filter macro and pivot table together in confluence cloud
Asked by Priyanka M:

Not able to use table filter macro and pivot table together in confluence cloud


Answers:
author: Stiltsoft support
body: Hi [@Priyanka M](/t5/user/viewprofilepage/user-id/4823140) ,

Please check the first comment to this Community discussion: <https://community.atlassian.com/t5/App-Central/How-to-collect-user-feedback-for-apps-in-Confluence/td-p/2718284#U2718316>

Seems that it's your case.


Tags: cloud

confluence-cloud

filter

pivot-table

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-toolbox
how to get statistic report about source data in confluence page table
Asked by Owen:

I have below table in confluence table.

Name score

UserA 80

UserB 90

How can I get the average or sum score? And put it to another table by script or other method?


Answers:
author: Stiltsoft support
body: Hi [@Owen](/t5/user/viewprofilepage/user-id/5294679) ,

The calculations in tables are not available by default as for now but you may browse the Atlassian Marketplace for some 3rd party apps that enhance native Confluence tables.

For example, our company develops the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

You'll be able to reuse your original table with the help of the Table Excerpt/Table Excerpt Include macro and then use the Table Filter or Table Transformer macro to calculate sums, average, etc.


Tags: confluence-data-center

data-center

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Is it possible to create Sprint for previous dates i.e., 5 months ago?
Asked by Venkata Subbarao Harish Nimasakavi:

Hi,

Is it possible to create sprints for previous months in which sprint is already created and completed.

Thanks

Harish N


Answers:
author: Teodora V
body: I suppose your question is for Jira [@Venkata Subbarao Harish Nimasakavi](/t5/user/viewprofilepage/user-id/3770871)?

However, if you have the necessary permissions, you should be able to create and manage sprints for the desired project even with past dates.

comments: author: Venkata Subbarao Harish Nimasakavi
body: Hi

Can we create sprint with past dates and can we close the sprint with Issuetypes.

Thanks

Harish N


Tags: cloud

confluence-cloud

jira-cloud
I can't follow any link to Confluence or Jira
Asked by Javier De Las Casas:

Hi!  

I have a weird issue, every time I click on an URL that someone has shared with me that points to a Confluence page or a Jira issue I always get redirected to the Login page for Attlassian. It does not matter how many times I log in, I still get the login page. Once I'm logged in, I don't get redirected to the initial link but instead to my accounts dashboard, where I need to browse my way into the product -\> project -\> issue.  

I tried deleting cookies and different browsers but the issue persists.  

Any feedback or ideas are mora than welcome!  

Thanks!


Answers:
author: Teodora V
body: Are you sure you are logging in with the correct/associated Atlassian ID? Sometimes, the login may mix accounts and log you in as a separate user (not the one you need to view the resources).

Also, are you sure you have the Jira/Confluence permissions to view the content? Maybe an instance admin can validate that.

comments: author: Javier De Las Casas
body: Hi [@Teodora V](/t5/user/viewprofilepage/user-id/78696)   

I am 99% sure is the right account and that I have permissions because I can browse myself into the specific page or issue. It's just that the links never work for me but I can go from my dashboard, choose my product, then my project and so on until I reach the desired Confluence page or Jira issue. If I use the link I get the login page every time, if I browse myself into the page I want to see I can see it like any of my co-workers.


author: Teodora V
body: That's so annoying. I've done a bit of a research for similar problems on the Community and someone suggested it may be connected with the Confluence remote API. But maybe you can write to the [**Atlassian support team**](https://support.atlassian.com/confluence-cloud/) and get personalized help based on your issue.


Tags: cloud

confluence-cloud

jira
Central storage of media articles
Asked by Friso Faber:

Hi there,

I am green as grass for Confluence. ;-)

I wonder is there a solution in Confluence to storage all kind of media articles/publications etc.? With options like:

\* tagging with key words

\* categorizing in subjects

\* full-text search

Thanks in advance


Answers:
author: Kristian Klima
body: Hi [@Friso Faber](/t5/user/viewprofilepage/user-id/5518814) and welcome to the Community.

In Confluence you arrange **pages** (consider them a single-topic articles) in **Spaces**. A Confluence page IS your document. It saves the history of edits, etc.

You can have as many spaces as you want, each covering a larger topical entity on any number of pages.

For example, in product documentation, you'd have one space per product. Within that space, you'd have individual sections organized per product features.

To help you organize your content, enhance search, group pages, etc. you can use **labels**.

Labels are really useful. Say that you have a label GREEN.

Then you can use a macro (macros are pre-defined functional/formatting block that you can insert on a a page) to create a page that lists the titles of all pages with the said label.

Hope this helps.

It really pays to play / fool around Confluence options, all the macros, etc. then venturing out the marketplace and get some cool apps that would greatly expand Confluence functionality.

comments: author: Friso Faber
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/641862), thanks for your reply.

If I understand you. I have to do the following

Space: Cars

* Page: article 1 with labels like: source, date, keywords
* Page: article 2
* Page: article 3

Space: Planes

* Page: article 1
* Page: article 2
* etc

Is there a difference in approach, if I only have article files?

Does have Confluence has a template for a file cabinet, like the map structure in Windows Explorer?

Thanks in advance


author: Kristian Klima
body: [@Friso Faber](/t5/user/viewprofilepage/user-id/5518814)

Yes, that would be the idea.

Or you can choose the following approach.

Space: Means of Transport

* Cars
  * page 1
  * page 2
* Planes
  * Page 1
  * page 2

This is really up to you and your specific content-use case combination.

As for keeping your files...

There is probably an app on the Atlassian Marketplace that takes care of all your attachments (actual files).

But storing and managing actual files is not what Confluence is for.

Marketplace is basically a Confluence app store with apps that expand features and functionality of Confluence.


author: Barbara Szczesniak
body: [@Friso Faber](/t5/user/viewprofilepage/user-id/5518814) Are you wanting to use Confluence as a content management system---to upload and organize your files---rather than to import articles as pages within a Confluence space?


Tags: confluence-data-center

data-center
How to see confluence database history like pages?
Asked by Mahesh Vellanki:

Hi All,

I recently started using the database option and figuring out how to see the history as we see on the confluence pages. Any help would be appreciated. Thank You :)


Answers:
author: Kristian Klima
body: Hi [@Mahesh Vellanki](/t5/user/viewprofilepage/user-id/5518604) and welcome to the Community.

Do you want to see a history of Database edits? Doesn't it kinda defies the nature of a database in Confluence? Display status of a variety of data entries as is? Considering that the changes in a database may be the result of changes made elsewhere.

You can display the history version of individual pages should your database contains Page links in one of the columns.


Tags: cloud

confluence-cloud

confluence-database

database
How can I add an excel attachment to a ticket open/download in excel. We are using jira cloud..
Asked by Judy Reeder:

Hello,

I am unable to open or download an excel doc to keep with excel format from a jira ticket. We used to be able to do this. Is this the same behavior for Word docs? Many requirements are created Excel so this is an issue. Hope someone can help

Thank you

Judy


Answers:
author: Kleber Pauta - ReleaseTEAM
body: Welcome to the community [@Judy Reeder](/t5/user/viewprofilepage/user-id/4048254) !

Issues can be downloaded in the CSV format for Excel from the global issue search and from the project issue search.

**From Project**:

* Navigate to the specific project.

* Click on 'Issues'.

* Enter your desired query in the search field, if you have a specific filter you wish to use to fetch the issues.

* Click on 'Export issue' \> 'Export Excel CSV (all fields)'.

**From Global issue search:**

* Navigate to the Filter section.

* Click on 'View all Issues'.

* Enter your desired query in the search field, if you have a specific filter you wish to use to fetch the issues.

* Click on 'Export issue' \> 'Export Excel CSV (all fields)'.

Please follow this [documentation piece](https://support.atlassian.com/automation/kb/how-to-export-issues-from-jira-cloud-in-csv-format/) for more specific instructions and screenshots.

comments: author: Judy Reeder
body: Thank you for the information and quick response! The Instructions said to search in the project or global, is there a way to export from the opened ticket? So then to confirm, it is no longer allowed to attach and download to excel (xls)? How about Word?


author: Kleber Pauta - ReleaseTEAM
body: You can still attach any type of files to an issue if the Attachment field is enabled for that issue type in your project.  

You can no longer download the Excel CSV from the issue itself, you would have to query the issue in the project or global issue search, then export to CSV. You can still download the issue in Word by clicking on the ellipses (...) button on the top right of the ticket then clicking on "Export Word".


Tags: cloud

jira-cloud

jiraexport
Automation rule has removed the due date
Asked by Anuradha Yadav:

Hi Team,

I see some weird thing with Jira. I have written automation rule to update label for the due date change, if the issue in Jira is not cloned.

![duedateremoved.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343308i9BDD01FF42424C4F/image-size/large?v=v2&px=999 "duedateremoved.PNG")![duedateremoved2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/343309iD2AC38A9E9622009/image-size/large?v=v2&px=999 "duedateremoved2.PNG")


Answers:
author: Kleber Pauta - ReleaseTEAM
body: Welcome to the community [@Anuradha Yadav](/t5/user/viewprofilepage/user-id/5573323) !

Is there another automation in your project or Jira instance that modifies the due date?

I don't see the specific comment you have in your automation screenshot appearing in your comments log in the second screenshot. This leads me to believe that there might be another automation that is performing the unexpected behavior you are asking about. The automation in your first screenshot might not even be the source of this issue.


author: Thuan_ Do Dang
body: Hi [@Anuradha Yadav](/t5/user/viewprofilepage/user-id/5573323) ,

I think your due date is updated by other rule. You can disable this automation then change due date and see if due date still removed.


Tags: cloud

jira-cloud
Get Plan page to auto fresh?
Asked by Chuck Oleary:

Hello,

When I'm holding meetings where we are reviewing a Jira Plan people are changing their Plan as we go through them.  
So many times I'll hear "I don't see that on the plan" and the answer is always to hit F5 and refresh the page.

When I'm on a Scrum board and someone makes a change everyone doesn't have to refresh the page, it just updates a few seconds later. Can this be done with Plans?


Answers:
author: Kleber Pauta - ReleaseTEAM
body: Hey [@Chuck Oleary](/t5/user/viewprofilepage/user-id/4753365)

To submit feature requests for Jira products, please use the [JAC.](https://jira.atlassian.com/secure/Dashboard.jspa)


Tags: cloud

jira-cloud
Responses "401 Unauthorized" is not getting reflected for Get transitions endpoint
Asked by Vuppu_ Tejaswini:

When we tried hitting the Get transitions endpoint we are not getting "401 Unauthorized" error though we tried giving invalid credentials .   

Endpoint details :

/rest/api/3/issue/{issueIdOrKey}/transitions

<br />

Could you please help us in resolving it ?


Answers:
author: David Bakkers
body: Hello [@Vuppu_ Tejaswini](/t5/user/viewprofilepage/user-id/5574419)

The 404 error with the message*"Issue does not exist or you do not have permission to see it."* that you would have received is correct, since the message tells you what you need to know... the permissions used were invalid.

401 errors are returned under different circumstances that are too difficult to describe here and you need to do some Googling to learn more.

If you do some tests, you will find that many of the Jira REST API endpoints behave the same way.


Tags: cloud

jira-cloud
Is there a way to automate Team members?
Asked by Zachary Howard:

We want to start using the Teams feature in Jira, Confluence, etc. but one thing that seems inconvenient is how adding someone to a Team is a manual process. Is there any way to associate Teams with a specific user group?

I've tried looking into it an have found very little on the topic.


Answers:
author: Trudy Claspill
body: Hello [@Zachary Howard](/t5/user/viewprofilepage/user-id/5537218)

It does not appear that the Teams API supports managing Team members yet.

<https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-public-api/#api-gateway-api-public-teams-v1-org-orgid-teams-teamid-patch>

comments: author: Zachary Howard
body: Actually the second part of that page seems to be referencing how to modify the Team members, no?  
<https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-members-public-api/#api-group-teams-members-public-api>

Now I am wondering if there is a way to use the REST API (maybe with ScriptRunner) to automate these?

Something like:

1. Once a week pull the Group members list
2. Pull the corresponding Team members list
3. Compare the two values
4. IF TeamMembers != GroupMembers modify the TeamMembers list

Thoughts on this?


author: Trudy Claspill
body: You are right. I'm doing too much multi-tasking again.

I'm not adept at ScriptRunner scripting so I can't advise on that.

I know that with Automation Rules you can run rules on Schedules and use the Send Web Request action to call REST API endpoints. There's an article about the Send Web Request action here:

<https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828>


Tags: administration

automation

cloud

confluence

confluence-administration

confluence-cloud

jira-administration

jira-cloud

teams

user-group

users
The filter is showing correct data but the dashboard gadget using same filter is showing incorrect
Asked by Sharon Shrestha:

The filter is showing correct data but the dashboard gadget using same filter is showing incorrect data. When I click on the pie chart information, it shows correct data but the pie chart shows overall number.


Answers:
author: Danut M _StonikByte_
body: Hi [@Sharon Shrestha](/t5/user/viewprofilepage/user-id/5459435),

In some cases the Jira gadgets show wrong data. There are similar complaints on the Atlassian Community and there is an open defect for this which could be related: <https://jira.atlassian.com/browse/JRACLOUD-79966>

My advice would be to contact Atlassian Support on this matter.

You could try also using the**Issue Statistics gadget** instead. Or, to look for an app on Atlassian Marketplace that offers a similar functionality.

If you consider the idea of using an app, our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app has a **Pivot Table \& Pivot Chart gadget** that can be configured as a per chart or table, so it could be a good replacement.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343626i00A2652B9134FB9E/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/343627i7217A7447B80A4EB/image-size/large?v=v2&px=999 "image.png")

Danut.


author: Sharon Shrestha
body: ![Screenshot 2024-08-22 214515.png](https://community.atlassian.com/t5/image/serverpage/image-id/343277iA018E33C227B84DD/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 214515.png")![Screenshot 2024-08-22 214559.png](https://community.atlassian.com/t5/image/serverpage/image-id/343278iB57C259394702586/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 214559.png")


author: Trudy Claspill
body: Hello [@Sharon Shrestha](/t5/user/viewprofilepage/user-id/5459435)

Welcome to the Atlassian community.

Please provide evidence to illustrate your problem.

Can you provide screen images of the gadget pointing out the information that is incorrect? Show us the configuration details for the gadget. Provide a screen image of the filter output for the filter being used by the gadget.

comments: author: Trudy Claspill
body: Hello [@Sharon Shrestha](/t5/user/viewprofilepage/user-id/5459435)

Thank you for those images.

Can you please show us the configuration details for the gadget?


author: Sharon Shrestha
body: ![Screenshot 2024-08-22 224243.png](https://community.atlassian.com/t5/image/serverpage/image-id/343307iFA56D2C12EF9AE22/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 224243.png")


author: Trudy Claspill
body: Can you confirm through the gadget's filter Advanced Search that there is not more than one filter with the name "Evaire - Status of issues in current sprint"?


Tags: cloud

jira-cloud
Clone comment with picture in automation
Asked by ????? ?????:

Hi!

My automation rule is making a copy of the last comment to the linked issue like that:

![?????? ?????? 2024-08-22 ? 18.38.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/343265iF5CA1F005397F43C/image-size/large?v=v2&px=999 "?????? ?????? 2024-08-22 ? 18.38.02.png")

Everything is ok with the text of comment.

But when I'm trying to copy my comment with the picture in it - I have this error:

![?????? ?????? 2024-08-22 ? 18.40.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/343268i69A6493C6627934A/image-size/large?v=v2&px=999 "?????? ?????? 2024-08-22 ? 18.40.20.png")

**What can I do ?**


Answers:
author: Samuel Gatica
body: Hi [@????? ?????](/t5/user/viewprofilepage/user-id/5535112)

Please refer to [How to copy images from Jira comments to another project?](https://community.atlassian.com/t5/Jira-Service-Management/How-to-copy-images-from-Jira-comments-to-another-project/qaq-p/2578051)

Hope this helps!

Best regards

Sam

comments: author: ????? ?????
body: HI!

I just read this post by your link.  
I changed the automation rule to change the linked issue.

I added a new custom "url" field to both screens in two projects (called "?????? ?? ????????? ??????"), and the attachment field for the picture was already there.

But when the rule is executed, last option with copying is not working.

Nothing is copied.

No link, no attachment.

![?????? ?????? 2024-08-23 ? 09.04.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/343387i8FE3F1C36A96E265/image-size/large?v=v2&px=999 "?????? ?????? 2024-08-23 ? 09.04.10.png")

I go to Audit log and my last run is Ok, but as i said - nothing is copied.

![?????? ?????? 2024-08-23 ? 09.10.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/343389i665F1F437971DF68/image-size/large?v=v2&px=999 "?????? ?????? 2024-08-23 ? 09.10.51.png")


author: Samuel Gatica
body: Hi [@????? ?????](/t5/user/viewprofilepage/user-id/5535112)

Ensure that the attachment is copied from the trigger issue.

![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/343484i2F86622FDF965709/image-size/large?v=v2&px=999 "Screenshot_2.png")

**Best regards**

**Sam**


author: ????? ?????
body: Thank you!


Tags: cloud

jira-cloud