youngmon/atlassian-qna huggingface dataset:
PARENT ISSUES NOT EPIC
Asked by Filipe Martins:

Hey everyone.  

Need your help, I have a story issue linked to a project board with 5 epics and a story.  

So my goal id to relate or link that one issue story in that project board to the story issue outside the project board.  
My issue is that I can only relate that issue in the board with epics, I cannot relate with another kind of issues.

Can you help ?


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Filipe Martins](/t5/user/viewprofilepage/user-id/5527734) , Welcome to the Atlassian community!

To create non hierarchical links between issues, you can use the [issue link functionality](https://support.atlassian.com/jira-software-cloud/docs/link-issues/). Issue links allow you to create relationships between issues to suit your businesses specific needs. They can be great for defining a order of tasks, or linking outcomes to actions

![Screenshot 2024-06-24 at 16.32.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/331451iAEFB2EC9A7ECA629/image-size/large?v=v2&px=999 "Screenshot 2024-06-24 at 16.32.53.png")![Screenshot 2024-06-24 at 16.35.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/331452i6291A42418F5C39F/image-size/large?v=v2&px=999 "Screenshot 2024-06-24 at 16.35.14.png")

comments: author: Filipe Martins
body: Thanks that was helpful


Tags: cloud

jira-cloud
I need to change the Issue Key
Asked by Michael Pierotti:

My issue is I need to change the subtask key, or at least define how it assigns a Issue Key. I have created all my issues from a CSV import where I have used a customers project ID as the key so for instance FUZE Project ID 1724536 so I make my Issue Key VZW-1724536. Great, this works and it makes it easy for me to dump their database and import it into JIRA. Now, I then need to create a subtask to track specific site issues. I create a subtask and JIRA automatically assigns it as subtask VZW-1724537 as an example.... Well herein lies my issue. There is a VZW FUZE Project ID 1724537. So now I have a conflict.... When I import new issues that use the same Issue Key will it not overwrite everything I have on 1724537?


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hello [@Michael Pierotti](/t5/user/viewprofilepage/user-id/5513875) ,

For the reasons you have just encountered, it is a really bad idea to use issue keys for storing useful information.

Whilst it may *technically* be possible to work in the way you are asking about, it would require an incredible amount of complexity, which is absolutely not worth your time and effort.

Instead I would recommend creating a custom field which you can use to store the project ID, or even use the existing Summary field.

comments: author: Michael Pierotti
body: Yeah, and there is still lies my problem. TO use the CSV importer, or pretty much ANY 3rd party tool from the marketplace it wants a KEY to import and there is no way I can manually create a key for 326 sites I am currently tracking every time I need to do a import...


Tags: cloud

jira-cloud
Is there any way to get feature flags which are integrated from split via api/sdk in go?
Asked by Yash Saran:

Is there any way to get feature flags which are integrated from split via api/sdk in go?


Answers:
author: Hugo Navia
body: I'm not familiarized with Split but I found some script examples:  

<https://help.split.io/hc/en-us/sections/360004020552-Admin-API-Examples>  

Maybe you can get something from it.


Tags: cloud

jira-cloud
How to restrict the creation of projects to a small group in Jira?
Asked by Jamie Edmondson:

The Permission Scheme on the Administration page seems a bit limited in what can be restricted. However, I may be looking in the wrong place. I'm looking for a way to limit who can create new projects in jira to a smaller group of people. Right now, anyone can create a new project, and for our situation, we need to limit it to only a few people in the organization. Is this even possible?


Answers:
author: Ezgi Bay?nd?r
body: Hey [@Jamie Edmondson](/t5/user/viewprofilepage/user-id/5288814) !

You should check "Global permissions" in system settings. You can restrict users from create team-managed projects![image (30).png](https://community.atlassian.com/t5/image/serverpage/image-id/331437i89174BD96B2E7DDB/image-size/large?v=v2&px=999 "image (30).png")

comments: author: Jamie Edmondson
body: Yes, but this does not impact who can create company-managed projects, correct?


author: Ezgi Bay?nd?r
body: Basic users can't create company managed projects anyway, they need to be jira admins. You can ger detail informations from this link

[What are team-managed and company-managed projects? \| Jira Cloud \| Atlassian Support](https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/)


author: Trudy Claspill
body: Hello [@Jamie Edmondson](/t5/user/viewprofilepage/user-id/5288814)

Are you trying to restrict which Jira Administrators can create projects, or are you trying to give the Project Create option to additional, non-administration users?

Any user that has the Administer Jira global permission will be able to create projects. You cannot add more constraints to that to limit which of those users can create projects.

comments: author: Jamie Edmondson
body: OK - that clears is up for me, I think. I need to just make sure I am controlling who has jira administrator rights. I was trying to restrict it to just site admins


Tags: cloud

jira-cloud
SQL filtering to display Acceptance Criteria in a table
Asked by Ronja_Binder:

Hello,

I would like to display a table in Confluence that filters the tickets from Jira. The Acceptance Criteria should be displayed in the table. Is this possible? Or can I only filter according to a specific date in the acceptance criteria?

Best regards!


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Ronja_Binder](/t5/user/viewprofilepage/user-id/5513605) ,

You can use the Jira issues macro in Confluence to display the results of a JQL query in table form, including any fields you would like to see.

Here's Atlassian's documentation: <https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>


author: Hugo Navia
body: Hi Ronja,

You want to make an SQL from the DB? Else, if Confluence and Jira are linked, it might be possible to get what you want but using a JQL instead.

I will need a bit more information.

Also, this is for DC, right?

Kind regards.

Hugo.


Tags: confluence

data-center

jira-data-center

sql
Account access lost
Asked by Kristina:

Hello! My Russian account was blocked for political reasons. The automatic email got into spam on my mail. Right now I really need the data in my blocked email account k\*\*\*\*\*\*\*\*\*\*@gmail.com .

Could you send my data in JSON or CSV format to the mail k\*\*\*\*\*\*\*\*\*\*@gmail.com , or provide short-term access to extract them?


Answers:
author: Andrea Crawford
body: Hi there, [@Kristina](/t5/user/viewprofilepage/user-id/5291347) - could you reach out to <https://trello.com/contact> for assistance with this request? They should be able to assist you.

comments: author: Kristina
body: Thanks a lot!


Tags: russia-sanctions
Is there one central work space Calendar?
Asked by Prime Energy:

I would like one central Calendar where all boards can link to , or where each boards calendar links to. is there such a think


Answers:
author: Dreamsuite Mike
body: Hi [@Prime Energy](/t5/user/viewprofilepage/user-id/5291632)

You can use the workspace calendar, which can be used across all boards:

<https://blog.trello.com/trello-workspace-calendar>

comments: author: Prime Energy
body: thanks yes this answer was useful. Can you use one calendar across several work spaces or is it that each work spaces uses a different calendar?

Thanks
How do I use Trello to plan my upcoming vacation to Taiwan
Asked by mlrk3y:

Hi Trello community,

Please pardon my ignorance here, I'm a brand new user to Trello and I'm still getting comfortable with the functionality and interface. I know this software can be extremely useful in organizing tasks and was hoping I could use it to keep track of activities I'm planning for my upcoming trip to Taiwan. So far I've decided to visit 7 main destinations and have created lists for each to house the main attractions of each location.

**My question:** Is it possible to assign start and end dates to each list so I can see them in the Calendar view? I noticed I can create cards and assign dates to them individually but I don't plan on getting so granular with scheduling. I was hoping to fill each list with 5-6 items, arranging them by priority, and crossing off possibly 3-4 of the most interesting ones.

Also, If anyone has a better recommendation for trip planning using Trello I'd love to hear about it!

Thank you in advanced :)


Answers:
author: Sayed Bares [ServiceRocket]
body: [@mlrk3y](/t5/user/viewprofilepage/user-id/5291575) welcome to the community!

While you can set the start date and end date individually for each card but you can't set it on a list not directly at least, you can use automation to do this as a workaround.

Additionally, I would suggest using an already existing template which make your work way easier:

* <https://trello.com/templates/personal/travel-planning-template-mHcawLin>
Link to external app without confirmation
Asked by Kazza:

Hi

I use Things app for my Todos. So I have a link in the description of a card like

things:///show?id=9z65rLcRjbjNjF46orDcsZ

If I click the link I get the dialog ![Screen Shot 2023-08-14 at 10.03.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/274884iDB5F56FC5A871D5C/image-size/large?v=v2&px=999 "Screen Shot 2023-08-14 at 10.03.22.png")

If I click 'Proceed' it opens in the Things app correctly.

The issue is this message comes up every time I click on it. This is annoying as its now 3 clicks: one click to open the card, one click on the link and one click on this message.

Ideally I'd like to click the Cover image or Description on the closed card and be taken to Things.

I've looked in Security \& Privacy in System Settings, but cant see anything to tweak.

I'm (still) on Mac OS 10.15.7.

Anything else to try ?

thanks


Answers:
author: Lara
body: Hi Kazza,

Thanks for reaching out!

That's expected behaviour for now (if you do a similar thing in Chrome it happens too).

I've let our team know you'd like to be able to dismiss the dialogue and be able to add links to card covers.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Kazza
body: Thanks for the reply.

I should have been clearer : I'm using the Trello mac app, not a browser


author: Lara
body: Hi Kazza,

Thanks for the clarification.

I'm afraid it still applies in this case. You may notice that the same dialogue appears when you use a Chrome browser.

Lara  
The Trello Team
??????? ??????
Asked by ?????? ??????:

?????? ????.

?????????? ??????????.? ??? ?????????????? ?????? ? ?????? ?


Answers:
author: Kseniia Trushnikova
body: [@?????? ??????](/t5/user/viewprofilepage/user-id/5291394), ?????? ????!

??? ???????? ?????? ??????? ??????????????? ???? ???????????: <https://support.atlassian.com/trello/docs/exporting-data-from-trello/> ?????? ?? Trello ????? ????????? ? ???????? JSON ? CSV.


Tags: russia-sanctions
??????? ?????? ? ??????
Asked by ?????? ??????:

?????? ????. ? ????????? ??? ?????????. ??? ?? ??????????? ???? ???????????? ?? ?????????? ??, ?? ?????? ??????? ?????? ? ??????, ??? ????? ??????? ?????? ???? ??? ?????????? ?? ????? ???????????


Answers:
author: Kseniia Trushnikova
body: [@?????? ??????](/t5/user/viewprofilepage/user-id/5291394), ???????, ??? ???? ?????? ?????? ? [??????](https://community.atlassian.com/t5/Trello-questions/%D1%8D%D0%BA%D1%81%D0%BF%D0%BE%D1%80%D1%82-%D0%B4%D0%B0%D0%BD%D0%BD%D1%8B%D1%85/qaq-p/2448484) ????? ????????. ? ?????????, ???? ??????? ????????????, ?? ??????? ?????? ??? ??????????.

??????? ?????????? ? ????????? Trello ????????, ????????, ??? ?????? ??????: <https://trello.com/contact#/>

???????.


Tags: russia-sanctions
Board button for sorting the due dates on all the lists
Asked by Dik Liu:

How can I create a board button that would sort all the cards in all the lists by due dates? Thanks


Answers:
author: Dik Liu
body: I see. Thanks!


author: Sayed Bares [ServiceRocket]
body: [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106) You will need to use "**sort the cards in list** " action for each of your list items under **Sort** section:

![due date sort.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274903iCC4A4A323C373BC8/image-size/large?v=v2&px=999 "due date sort.jpg")

comments: author: Sayed Bares [ServiceRocket]
body: [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106) Consider marking this reply as**Accept Answer** if it fixed the problem so it can help anyone else looking for similar solution. Thanks!
Avoiding account termination
Asked by David Hoffman:

Hi. One of my accounts has recently been terminated due to the geography - it being registered in one of the sanctioned countries.

Here's the question:

If I create another account, will it be blocked right away or will an email be sent again 30 days prior to that?

Thanks in advance. Trello still the best tho \<3


Answers:
author: Sal
body: Hey [@David Hoffman](/t5/user/viewprofilepage/user-id/5291343)! If your account has been incorrectly blocked due to your geographical location, you can contact our team through our contact form (<https://trello.com/contact>), and we can redirect you to the concerned team to share with you all the details you want to know about it.


Tags: access

russia-sanctions
Please temporarily restore access for data transfer Trello
Asked by ansediale:

Please temporarily restore access for data transfer Trello. The account is linked to this email a\*\*\*e@r\*\*\*u.

????? ???????? ???????????? ?????? ??? ???????? ?????? Trello. ??????? ???????? ? ??? ????? a\*\*\*e@r\*\*\*u.


Answers:
author: Sal
body: Hey [@ansediale](/t5/user/viewprofilepage/user-id/5291338)! We created a case on your behalf about the issue you're experiencing, and from now, you can continue communicating with us through your case. I appreciate your understanding!


Tags: russia-sanctions
Account blocking
Asked by ?????????? ??????:

Hello. My wife has had her account disconnected. There were no emails, nothing. Please check akimova16@gmail.com . I'm writing on her behalf as she can't even log in here. Please help me to solve this issue and restore the account.


Answers:
author: Andy Heinzer
body: Hi,

Atlassian sent an email to that account on 11 July 2023, 05:03 PM UTC

I recommend creating a support ticket under [https://support.atlassian.com/contact/#/?inquiry_category=account_management\&reason=other_queries\&support_type=customer](https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer)

I am not sure if this account can be reactivated, but if it can, that kind of support case would be necessary to make it happen.


Tags: russia-sanctions
???????????? ???????
Asked by ????? ???????:

????????????!! ?? ????????????? ??? ?????? ??????? vadimmir01@gmail.com

? ?????? ???????, ??? ???? ??????????? ????????? ?????? ??????, ?? ? ?? ??????? ???

??????????, ??????????, ??? ??? ????????


Answers:
author: Andy Heinzer
body: I recommend creating a support ticket under [https://support.atlassian.com/contact/#/?inquiry_category=account_management\&reason=other_queries\&support_type=customer](https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer)

I am not sure if this can be reactivated, but if it can, that kind of support case would be necessary to make it happen.


Tags: russia-sanctions
How can I see e-mail content in a forwarded e-mail to a card?
Asked by flourishnaturebasedot:

*When I forward an e-mail to a card I can't see the full content of the e-mail conversation. Is there a way to see the whole e-mail?*


Answers:
author: flourishnaturebasedot
body: Thanks so much - actually I can now see the full content - thanks


author: Lam
body: Hi [@flourishnaturebasedot](/t5/user/viewprofilepage/user-id/5291025) - Trello's [email-to-board](https://support.atlassian.com/trello/docs/creating-cards-by-email/) feature is intended to create a board with the following content:

* The Subject of the email becomes the card's title.

* The Body of the email becomes the card's description.

* Attachments in the email will be added to the card.

There are limitations to the attachment size (10MB). If the limit is exceeded then the card may fail to be created or the attachments might be missed. Can you let me know if that might be the case? If not then can you let me know what context isn't coming through the card? eg text in the body of the email
Sharing Templates
Asked by Neil Pollard:

I am a Premium member and I need to share a template - However, I only have the option that says create board from template and no "share template or share board" option.

Not sure if I am missing something - I have just upgraded to premium, I thought this would have come on straight away.

All I need is to send a template so then another team can use that one independently of my board.

Any help appreciated


Answers:
author: Lam
body: Hi [@Neil Pollard](/t5/user/viewprofilepage/user-id/5266185) - Is this through a template that you created or is it a public template? If it's a public template then you should be able to just copy the URL and send it to the other person.

With Premium, you can invite a 'normal' user to your board and they'll be able to create a board using your Template: <https://support.atlassian.com/trello/docs/adding-people-to-a-board/> - Being able to make edits to the template is reserved to just Workspace Admins and Board Admins. A reason the 'Share' button might not be visible is if you're not a member or admin of the template board, you'll need to be made a member or admin (depending on your specific Workspace restrictions) in order to share the template board.
is there a way to create a trello card from a selected facebook profile?
Asked by flourishnaturebasedot:

I want to choose a facebook profile and create a new card


Answers:
author: Dreamsuite Mike
body: You could connect FB and Trello using 3rd party software like Zapier, Make.com, Integrately etc...

<https://www.make.com/en/integrations/facebook-pages/trello>

comments: author: flourishnaturebasedot
body: thanks- I've looked at a few automations but I can't work out if its possible for me to select and individual facebook profile and choose to create a card. I want to create cards from profiles when people comment orI engage them in messenger chat. Can you recommend automations that enable me to select a profile and choose to create a card? Thanks!


author: Dreamsuite Mike
body: Its a bit convoluted and I'm no expert with the FB API's. It looks like you will have to look the different Facebook variants to find the right trigger. For example, for messenger you can have something like this:

![Screenshot 2023-08-14 152008.png](https://community.atlassian.com/t5/image/serverpage/image-id/275010iE928FBB7429F09CD/image-size/large?v=v2&px=999 "Screenshot 2023-08-14 152008.png")

Or look out for comments on a FB page...  
![Screenshot 2023-08-14 152320.png](https://community.atlassian.com/t5/image/serverpage/image-id/275012iD1014238261F2E60/image-size/large?v=v2&px=999 "Screenshot 2023-08-14 152320.png")


author: flourishnaturebasedot
body: Thanks so much - what are those connections from? is that directly in facebook somehow? Maybe I need to rethink it even if there's an automation that creates cards for all comments or all chats and then I review them (but I think that will be too much). I would need to add comments/chats to existing cards if people are already identified in a card on the board.


author: flourishnaturebasedot
body: Oh is that Make?


author: Dreamsuite Mike
body: Yes, that is Make.

I have used the Facebook API to create Whatsapp connections to Trello and the Facebook developer portal in my opinion is unnecessarily complicated but there are lots of resources online of how to do it.

You could do a complex scenario in Make (other automation software is available ?), like:

Facebook comment \> get comment info \> get Trello board info \> compare FB user to Trello cardname array \> if unique \> create Trello card

Or simply you could set Make (or other) so that it creates a card on Trello for every comment and use this little Trello automation hack to ensure no duplicates:  

"When a card is added to the board, lookup a card named "{triggercarname} and archive the card"  

This will archive any new cards created with the same name as one that already exists on the board...
My atlassian account deactivated
Asked by Joe Baiden:

```
For almost a year now I have been running a getting things done planning system, yesterday my atlassian account was deactivated and I did not receive notifications by mail (markmakhalov7@gmail.com), Trello support does not answer me either, please, is it possible to somehow restore access to the account, although for a day so that I can transfer my data to notion? (p.s. I despise russia's actions)
```

```
?
```


Answers:
author: Andy Heinzer
body: I recommend creating a support ticket under [https://support.atlassian.com/contact/#/?inquiry_category=account_management\&reason=other_queries\&support_type=customer](https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer)

I am not sure if this account can be reactivated, but if it can, that kind of support case would be necessary to make it happen.


Tags: russia-sanctions