youngmon/atlassian-qna huggingface dataset:
configuration won't work
Asked by tell son:

hi, we are confluence user

now we have a problem, let us can't use entire confluence.

first have shown as below

![2020070201.PNG](/t5/image/serverpage/image-id/101413iE495701B69DC9EEF/image-size/large?v=v2&px=999 "2020070201.PNG")

we followed suggestion link \[<https://confluence.atlassian.com/confkb/can-t-check-base-url-warning-in-confluence-6-6-or-later-939718433.html>\]

but won't work any way, plus I can create space but can't create or edit pages.

also we can't reach slack, but our jira server was no problem connect with slack

![2020070202.PNG](/t5/image/serverpage/image-id/101414i04C8739ED75CB4A4/image-size/large?v=v2&px=999 "2020070202.PNG")

please give a help, thanks


Answers:
author: Nic Brough -Adaptavist-
body: If you're getting that error message, there is something wrong with your Tomcat set up and yes, it could easily be breaking page creation and editing.

So, I'm going to assume that your Confluence is behind a proxy of some form. The questions you'll need to ask are:

* What is the url you are trying to use Confluence on? For example, **<https://mystuff.org/docs>**, which I'll use in the later questions.
* Is the base url in Confluence set to <https://mystuff.org/docs>?
* What are the proxy and reverse proxy set as? For example, an Apache proxy would say something like:
  * ProxyPass /docs <http://192.168.1.144:8090/docs>
  * ProxyPassReverse /docs <http://192.168.1.144:8090/docs>
* Is your connector in your \<confluence installation\>/conf/server.xml set up such that it has a connector like:
  * \<Connector port="8090" connectionTimeout="20000" redirectPort="8443"  
    maxThreads="48" minSpareThreads="10"  
    enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"  
    protocol="org.apache.coyote.http11.Http11NioProtocol"  
    **scheme="https" secure="true" proxyName="mystuff.org" proxyPort="443"**/\>
* Is that the only connector enabled in the server.xml
* And does the engine section in server.xml contain the right Context Path: **\<Context path="/docs"** ...


Tags: confluence-server
Access to confluence using authentication in url
Asked by Arno van Hemert:

Previously is was possible to access Confluence by using an url with an os_username and an os_password. Recently we moved Confluence to an other environment with a more recent version (from 5.10.8 to 7.2.2) in the new environment the url including os_username and os_password is not working anymore.

Is this because of the newer version or do I need to configure something in Confluence?

What possibilities are there in Confluence to do this? What we want to do is share readonly Confluence spaces with some of our development partners and we want to avoid they all need their own login credentials.


Answers:
author: Hitendra Chauhan
body: I too had a Java program to write to a confluence page and it stopped working after we upgraded Confluence.

What other option we have to use following URL with newer version of Confluence which doesn't support os_username and os_password ?

[https://confluence.url/rest/api/content/215194626?expand=body.storage%2Cversion%2Cancestors\&os_authType=basic\&os_username=xxxx\&os_password=xxxxx](https://confluence.url/rest/api/content/215194626?expand=body.storage%2Cversion%2Cancestors&os_authType=basic&os_username=xxxx&os_password=xxxxx)


author: Arno van Hemert
body: Hi Nic,

Thanks for your reaction. I already thought it was something like that.


author: Nic Brough -Adaptavist-
body: Yes, that has been removed as it is terribly insecure. You'll need to give them accounts, or open up the spaces to anonymous access.


Tags: confluence-server

login

server
how to connect vmware from data center
Asked by ravi_konathala:

i want to create integration with citrix cloud using confluence data center and vmware


Answers:
author: Nic Brough -Adaptavist-
body: "Integration" is a suitcase word that gives us a general idea of something, but in itself is utterly useless at describing what you want to do. A suitcase lets me carry a collection of things around, but you can't tell what any of them are until you open the suitcase.

So, can you tell us what you are trying to achieve with this "integration"? What is it for, and what do your end users get from it?


Tags: cloud
Get OFF
Asked by Ayan Satybaldinov:

Hello guys! Pleace help! Confluence is often disabled! What could be the problem?


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid it could be anything - resource issues (memory, cpu, networking), crashes on the server side, a large angry penguin kicking the server.

You'll need to give us the symptoms - browser freezes, error message of some sort, or do you know that the Confluence service is stopping?

What investigations have you done? Like recorded when it happens (is it random, or when you know a lot of people are active, or 3:42pm every second Tuesday?), and read the logs to see if there are errors?


author: Monique Khairuliana[ServiceRocket]
body: Hello [@Ayan Satybaldinov](/t5/user/viewprofilepage/user-id/3993366) ,

Tell us more how Confluence is disabled. Do you mean you can't login? Does navigating to the site gives you blank page?


Tags: confluence-server

server
message mail
Asked by Ester Hirshman:

I get a lot of emails from Confluence....  
How can I stop this?  
ester


Answers:
author: Thomas Bowskill
body: Hi [@Ester Hirshman](/t5/user/viewprofilepage/user-id/3993321)

Assuming it is just regular page edits and updates, there are a couple of things:

1. You can change your Watch preferences, which [Atlassian as a page on](https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html), (and there should also be a link at the bottom of the emails you get that lets you go to your watched pages to change these)
2. Ask the people doing the updates to stop ticking the "Notify Watchers" box when updating pages.

If those aren't the cause, then your Admin probably needs to understand what the noise is and whether those notifications should be disabled (e.g. people might be editing a file on the page and the default settings would be to mail each time it was done).

Hope it helps


Tags: cloud
How to create space?
Asked by Michael Paoli:

How do I create a space?

The documentation says:

Hit **Spaces** \> **Create space** in the header

But there's no "Create space" to be found.

I'm site administrator, yet still can't find any "Create space" option, and searching witnin confluence also fails to find it.


Answers:
author: Michael Paoli
body: Okay ... finally found it.

The documentation is outdated yet again, due to yet more UI changes yet again.

The answer du jour is (as least of 2020-07-01):

Go to the Confluence home page.

To the immediate right of "Spaces", not up in the headers, but just below that on the left,

look for the itty bitty teeny tiny greyish "+" sign in a circle. If you don't see that, you probably don't have permissions (see also other answers on that, e.g.:

[Create Space Button missing](https://community.atlassian.com/t5/Confluence-questions/Create-Space-Button-missing/qaq-p/951481)

)

Hover one's pointer over that little bitty "+" within a circle icon thingy.

One should then see a (tiny, white text on black background) "tool tip" of text that *then* says "Create space". At that point, click on that "+" sign in the little circle icon thingy just ot the right of where it says "Spaces" as noted above.

That should then open up the create space dialog (currently a "What is a space?" pop-up thingy, with ...), on the very bottom of that, near the right of that pop-up thingy, has a "Create" button - click that.

comments: author: Daniel Amaral
body: I do not see the "+" so probably I do not have rights. How can I ask for a global administer rights?


Tags: cloud
How do I hide the Comment Section from all pages of a Space?
Asked by Ot:

I need to publish pages, but I don't want to enable comments.

How do I hide the Comments section at the bottom of the page?


Answers:
author: Thomas Bowskill
body: [@Ot](/t5/user/viewprofilepage/user-id/1788972) this is something that the Space Admin controls, as it's under the [Space Permissions section](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html).

If you have access to this, you can remove the "Add Comments" permission from everyone, but *that affects the whole Space* -- so it might not work if you are just looking to do this on a subset of Pages.


Tags: cloud
Creating JIRA issues macro with the word of filtering a table automatically.
Asked by Shunta Tamura:

It's a pretty complicated desire, I'm considering about the below-mentioned function.  

?What I know?  
Is there any user macro or something to implement the function?  

?Premise?  
?The page has a table with filtering macro.  

Project Name \| Type \| Status  
---------------------------------------  
XXX \| Task \| Open  
YYY \| Project \| In progress  
ZZZ \| Task \| Resolved  
:  
:  

?The Process, for example. . . ?  
1) Filtering the table on "Type" column with the word:"Task".  
2) On changing the filter value of the table to "Task", at the same page, I want to create Jira issues macro table with the query: " type = "Task" ", I mean with the word which I choose on 1), automatically.  

<br />


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi Shunta,  

You can try the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro of the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app in this case.  

But you need to rename column 'Type' of the manually created table to 'T' (as in Jira Issue) and use visual icons of Jira Issue types (copy them from the Jira Issue table) instead of text in this column.

Then wrap both tables (manually created and Jira Issue generated) with our Table Filter and set needed Visual Filter.  

![2020-07-02_13h47_51.png](https://community.atlassian.com/t5/image/serverpage/image-id/101437iE6959B1C95D80B9F/image-size/large?v=v2&px=999 "2020-07-02_13h47_51.png")![2020-07-02_13h48_31.png](https://community.atlassian.com/t5/image/serverpage/image-id/101439iB0F6FE97414FAA07/image-size/large?v=v2&px=999 "2020-07-02_13h48_31.png")![2020-07-02_13h48_49.png](https://community.atlassian.com/t5/image/serverpage/image-id/101438i36A1A15E16F0AB47/image-size/large?v=v2&px=999 "2020-07-02_13h48_49.png")

Best regards,  
Katerina  
StiltSoft


Tags: confluence-server

server
Session expiration
Asked by ???:

From today,

whenever I try to view or publish documents in Confluence,

the session expiration error message is popped up.

It asks me to refresh the page and sometimes it can't load the table list on the left side.

I already tried to log-out and re-login.

How to fix it?


Answers:
author: Shannon S
body: Hello [@???](/t5/user/viewprofilepage/user-id/3787449) and [@Neelu Singh](/t5/user/viewprofilepage/user-id/3993291),

This appears to be related to an issue that we began seeing reports for a few days ago. You can follow the progress below:

* [CONFCLOUD-70359](https://jira.atlassian.com/browse/CONFCLOUD-70359) *Session expired while viewing Confluence pages*

If you confirm that the error message in the screenshots is the same you're encountering, then it's likely the same issue.

![CleanShot 2020-07-06 at 14.55.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/101820iA7A4837BBD8881CA/image-dimensions/351x144?v=v2 "CleanShot 2020-07-06 at 14.55.58.png")

There is currently no workaround, so I recommend following the bug so that you get a notification when that changes. If a workaround comes available, it's likely that you may need to have your site admin raise a ticket with [Cloud Support](http://support.atlassian.com/contact/) in order to apply it.

If you have any questions going forward, please let me know!

Shannon

comments: author: Neelu Singh
body: Thanks Shannon! Yes, it's the same issue and the my site admin has raised a ticket last week. It's a real shame that there is no workaround as it considerably slows down my work.

Neelu


author: Shannon S
body: Thank you for confirming, Neelu.

I'm terribly sorry this is hurting your productivity. It's been set to the highest priority at this time, and we're in progress with a fix.

Hopefully, we can see a fix shortly.

Take care,

Shannon


author: Lorica Liwanag
body: Hi,

This error is occurring on our side. Can you help us on this please?


author: Shannon S
body: Hi Lorica,

Thank you for following up on this case. We need to look at your site, so please have your admin raise a ticket with us at [Cloud Support](http://support.atlassian.com/contact/).

Take care,

Shannon


author: Lorica Liwanag
body: Hi Shannon,

Will do.

Thanks,

Lorica


author: Hus
body: We are having the same issue from yesterday, very frustrating...


author: Sachin
body: Try clearing your browser cache!

comments: author: Neelu Singh
body: That doesnt help. This issue is happening for me too and all my devices since yesterday. Not a browser problem.


Tags: cloud
How to properly set the date and time format of Confluence
Asked by Lex Song:

I tried to update the date format to ISO 8601 with format string as "yyyy-MM-dd".

However, in the pages, all the dates still show up like "Jun 2, 2020" instead of "2020-06-02".

It really sucks and how could we make it works properly?


Answers:
author: Shannon S
body: Hello [@Lex Song](/t5/user/viewprofilepage/user-id/1456195),

Thank you for raising this with us! Sachin pointed out on my previous post, if you're looking to change the format of the Date Picker, then it's dependent on your Confluence language.

There's a feature request to change that behavior here:

* [CONFCLOUD-35168](https://jira.atlassian.com/browse/CONFCLOUD-35168) *Date Lozenge Date Format and Sorting*

We have documentation on how to change the date and time formats within Confluence with the exception of that Date Picker macro:

* [Configure time and date formats](https://support.atlassian.com/confluence-cloud/docs/configure-time-and-date-formats/)

I've raised a request with our documentation team to clarify that this does not affect the Date Picker, at least until a solution is offered for the feature request I shared with you earlier.

I hope this clarifies things, but if you still have any trouble getting the other dates and times to format properly, please let me know.

Shannon

comments: author: Lex Song
body: \> [CONFCLOUD-35168](https://jira.atlassian.com/browse/CONFCLOUD-35168)

It's really a shame that this issue stays unresolved for like five years.


author: Sachin
body: Hello Lex, did you change the below three fields from your settings -  

Time Format: h:mm a  
Date Time Format: yyyy-MM-dd HH:mm  
Date Format: yyyy-MM-dd

comments: author: Lex Song
body: Yes, like this:  
![?? 2020-07-02 110439.png](https://community.atlassian.com/t5/image/serverpage/image-id/101404i10D3526468F7616C/image-size/large?v=v2&px=999 "?? 2020-07-02 110439.png")


author: Sachin
body: Check out the comments from Atlassian team member on this [post](https://community.atlassian.com/t5/Confluence-Cloud-questions/Update-Confluence-date-picker-format-after-updating-language/qaq-p/996960)


author: Lex Song
body: There is no way to change the date-time format in the user settings or global account settings.

Does it mean that there is no alternative way to use ISO-8601 format in date picker?

I mean, it's quite awful, especially for users choosing English interface but using different date-time convention.


Tags: cloud
Alternative for knowledge base other than Confluence
Asked by hakimshukor:

Hi,

For Jira Service Desk, are JSD allow us to integrate with other alternative knowledge Base ?


Answers:
author: Nic Brough -Adaptavist-
body: Yes and no

No because Jira has no way to understand how systems other than Confluence might provide knowlege-base functions.

But yes, because it had a public API that the non-confluence systems could use.


Tags: cloud

knowledge-base
Make it so users dont have to login to view Confluence spaces.
Asked by Lachlan Wintour:

Hi! I want to make it so that users don't have to log in to read and access Confluence Spaces as I want to use it as a knowledge base for customers to help themself before contacting us. Is this possible? Thanks!


Answers:
author: Shannon S
body: Hi Lachlan,

As [@Sachin](/t5/user/viewprofilepage/user-id/3827093) mentioned, this requires the use of [Anonymous Access](https://support.atlassian.com/confluence-cloud/docs/make-a-space-public). On a Confluence Cloud Free plan, as you have, this is not an available feature. See [Manage permissions in the Free plan of Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/).
> The Free plan is for small teams of fewer than 10 people who are just getting started with Confluence. Confluence is completely open to logged-in users when you're on the Free plan. That means everyone who can log in to your Confluence site can view, add, and edit spaces and pages.
>
> ***While Confluence is open to logged-in users, [anonymous access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html) isn't available on the Free plan. Only users who log in to your Confluence site can access it.***
>
> To take advantage of Confluence permissions, restrictions, or anonymous access, [upgrade your plan](https://confluence.atlassian.com/confcloud/confluence-cloud-plans-972334171.html).

I hope that clarifies why you're not currently able to do it. You'll need to upgrade from the free plan if you require anonymous access.

Do let us know if you have any questions about this.

Take care,

Shannon


author: Sachin
body: Hello Lachalan, Confluence offers "[anonymous](https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/) access" which means the site visitor does not need a login and thus does not need to be licensed to view the content. This [article](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-mixing-public-facing-without-login-articles-and-internal-content) should help you understand more.


author: Matt Reiner [K15t]
body: [@Lachlan Wintour](/t5/user/viewprofilepage/user-id/3993200)

You may also want to take a look at my team's app [Scroll Viewport](https://www.k15t.com/rock-the-docs/publishing/create-a-help-center-with-scroll-viewport). With it, you can turn your Confluence content into a help center site, which would be a great use case when trying to deflect support tickets. :) You can even integrate the widget from several popular support tools, so you can created a fluid experience for your users.

As an examples, We're using Scroll Viewport on our help site: <https://help.k15t.com/>


Tags: cloud
how can you add shortcuts (+ child pages) from one confluence page to another
Asked by Fulbert Lato:

I would like to consolidate different team confluence pages to a master confluence pages. Consolidate = having all the sidebar links and shortcuts with the child pages on the master sidebar.

The thought is to be able to pick the main pages and child pages (as more gets added in the future) will automatically be pulled over.

Every team has their own confluence page (made up of different pages with child pages). I want to create an overarching page (call it Master page) that takes every project's pages (without copying or moving) and appear on the sidebar of the Master page. This way each project can continue to work on their own and the Master page will be where everyone gets to in order to find their way to other proejcts.


Answers:
author: Brett Coster
body: Hi [@Fulbert Lato](/t5/user/viewprofilepage/user-id/3978504) You could achieve this nicely, not with a new side bar, but with a title, or index page, that brings together content from various sources. You could use either the [Content by Label Macro](https://confluence.atlassian.com/doc/content-by-label-macro-145566.html), which would rely on all your pages being labelled appropriately, or the [Favourite Pages Macro](https://confluence.atlassian.com/doc/favorite-pages-macro-148581.html#:~:text=To%20add%20the%20Favorite%20Pages,Choose%20Insert.). I am not aware of a way to create the side bar like you describe.

Hope this suits your needs.

Brett


Tags: child-page

confluence-server

server
Turn off confluence email notifications for specific users
Asked by Kathryn Reddie:

My senior executive have asked that I switch off their email notifications.

The only reference I could find was [an old one](https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html) that is no longer valid.

I don't want to just turn off the watch function for these (4) users, I want to stop notifications altogether.

Any ideas?

Thanks in advance.  
Kathryn.


Answers:
author: Thomas Bowskill
body: Honestly, if I had that request, I would ask the local IT team, or the senior exec's PA to set up an auto-rule in whatever the email client is, or even the Exchange, if they wanted absolutely no emails coming through.

[@Kathryn Reddie](/t5/user/viewprofilepage/user-id/1117666) when you said "you already have the checkbox" -- do you mean button from No Email Storm, or are you referring to the default notify checkbox? Just double checking, as I found after getting No Email Storm installed that the complaints from people became a lot less RE noise.

But if someone came to me with this request, I wouldn't hack around in Confluence, I'd just get the messages intercepted

comments: author: Kathryn Reddie
body: Thanks Thomas, that is exactly the advice I was after.

Re the checkbox, we don't have No Email Storm installed. I'll request that our Infrastructure team intercept them.

Thanks again,  
Kathryn.


author: Sachin
body: Hello Kathryn, Currently in Confluence you cannot just turn off email notifications for just some users. Although you can change their personal settings for notifications, if a plugin or some other mechanism sends an automated e-mail to that user, as long as it is valid, it will route to the configured destination. You can find more details on this [post](https://community.atlassian.com/t5/Confluence-questions/Unable-to-turn-off-emails-as-an-individual-user/qaq-p/1348305) and this [plugin](https://marketplace.atlassian.com/apps/42684/no-email-storm?hosting=server&tab=support) might be helpful since you can block the email notifications sent to the mentioned users.  

comments: author: Kathryn Reddie
body: Thanks Sashin,   
I've already disabled as many of the watches as I can for these users, and the No email storm is no longer relevant to us as we already have the checkbox to notify/not notify as standard confluence functionality.

Thanks anyway.  
Regards,  
Kathryn.
Problems with SSL over NGINX Proxy
Asked by Danny Vukobratovich:

I'm trying to implement the following solution:

<https://confluence.atlassian.com/conf74/running-confluence-behind-nginx-with-ssl-1003129520.html>

I'm unable to get it to pass through to the confluence instance from NGINX. I get an "ERR_CONNECTION_REFUSED" message. I have confirmed through scans that my firewall is allowing the NGINX connections but do not see the Confluence connections. I confirmed that my firewall has allowed ports 8090 and 8443 in the configuration. I'm on Ubuntu 20.04 LTS and am using UFW for my firewall solution.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Can you post your config file? SElinux in enforcing mode?
After installing a new certificate and rebooting the server the Confluence server is down
Asked by cminias:

This morning my certificate expired and I installed a new cert to my keychain. I rebooted the server just about 1 hour ago, but the page is not coming up.


Answers:
author: repi
body: [@cminias](/t5/user/viewprofilepage/user-id/3843146)

This can have several causes.  
Certificate is not in the correct format.  
A possible password of the certificate does not match the password stored in the confluence.  
Is there an error message in the log files?


Tags: confluence-server

server