youngmon/atlassian-qna huggingface dataset:
Why can't I see the import space option?
Asked by Kathy Plamann:

Hi

I am trying to import a space from one standalone Confluence instance (5.7.4) to another standalone Confluence instance (5.7.4). My problem is that I can't find the import space option. I've looked under the Administration area and all I see is the following: Can anyone tell me where the import space option is?

Thanks

Kathy

image2015-5-15 10:2:23.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-see-the-import-space-option/qaq-p/37284?attachment-id=4710){#link_1188777981266f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6237/1/image2015-5-15%2010%3A2%3A23.png){#display_1188777981266f_0}


Answers:
author: Chander Inguva
body: Please click on Backup \& Restore and check Upload and Restore option as shown in the below screenshotImport_Space.PNG

Choose the downloaded zip file of space export on the disk, Upload and restore on to new Instance.

Please vote if this resolves your issue.

Regards

Chander  
[](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-see-the-import-space-option/qaq-p/37284?attachment-id=9216){#link_118877800cb26d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6238/1/Import_Space.PNG){#display_118877800cb26d_0}


Tags: confluence-administration
Restrict ticking task list just to those assigned the task?
Asked by Pietros:

I would like to use Confluence so that it will contain TODO lists for certain processes. However, I need to be sure that the checkboxes were ticked really by those assigned these tasks. Is it even possible?


Answers:
author: Luiz Maia
body: Hey there,

Actually it's not possible to set restrictions of assigns for Tasks, but I believe that you could have this functionality with [Comala Workflows plugin](https://marketplace.atlassian.com/plugins/com.comalatech.workflow). This allows to assign tasks for specific users and only these users can aprove it.

Please let me know if you have any questions.

Thank you.

Kind regards,

Luiz Maia  
Atlassian Support


Tags: tasklist
export a table generated via SQL to a csv file
Asked by Network_Services_Manager:

I am using the Bob Swift SQL and I want the user to have the option to be able to export the data from the table to a csv file. I have tried the CSV Table Export Macro add-on but I randomly get an error message from it. What other options do I have.


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

I usually export the contents of a query into a CSV directly in the query execution like the [example noted in this forum:](http://stackoverflow.com/questions/356578/how-to-output-mysql-query-results-in-csv-format)

```
SELECT order_id,product_name,qtyFROM ordersINTO OUTFILE '/tmp/orders.csv'FIELDS TERMINATED BY ','ENCLOSED BY '"'LINES TERMINATED BY '\n';
```

I believe that since you want a user to do this activity, you would not like him to access the database itself, correct?

In this case, if a macro cannot provide this functionality, then it might not be possible. I'll leave this question open so others can participate and give their thoughts as well.

Cheers,

Rodrigo


Tags: addon-org.swift.confluence.sql

confluence-administration
White labeling Confluence for corporate use
Asked by Brendan Sheehan:

I am evaluating Confluence at the moment in the trial version and would like to know if it can be White Labeled by an organisation with their own logo etc


Answers:
author: Maggie Modersohn
body: Hi Brendan,

If you would just like to change the logo in the Confluence header, you can do this by following the instructions [here](https://confluence.atlassian.com/display/ConfCloud/Changing+the+Site+Logo). If you want to create a brand compliant site with your own logo, fonts, colors, menus and footers, you will need Theming add-ons (like [Theme Press](https://marketplace.atlassian.com/plugins/com.brikit.themepress), Theme Builder, Refined Wiki, etc.) which, unfortunately, are only available for Confluence Server users.

You can request a demo of themed Confluence by emailing us at solutions at brikit dot com.

I hope this helps,

Maggie


author: Brendan Sheehan
body: Thank you Maggie. Great Answer.


Tags: cloud

confluence-cloud
How to copy and paste entire page containing Page Layout sections
Asked by Aaron Borkovec:

What I'm trying to do:

* I'm building a new page "template" (not a literal space template fyi) to use for documentation. This page template contains sections created with the Page Layout functionality.
* I create a copy of this "template" page and update it with the information from the old documentation, but now formatted in the new desired way.
* I then want to copy and paste this new layout into the old page, so as to preserve the page revision history (I don't want to delete the old page and replace it with this new one).

I haven't had any luck in figuring out how to do this. Anyone know how this can be accomplished?

Confluence 5.7.3


Answers:
author: Jonathan Simonoff
body: If you have or can install the Source Editor, copying the entire source from your new page and pasting it into the old should work. <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor>


author: Aaron Borkovec
body: Thanks, might be a possibility.

Did Atlassian not build any sort of way to do this natively?

comments: author: Davin Studer
body: Atlassian did build the source editor.


author: Aaron Borkovec
body: It's still a separate plugin that needs to be downloaded, installed, and maintained. It's not something built in to Confluence, regardless of who created it.So my question still stands - did Atlassian not build in any sort of way to do this natively?
Duplicate tree in the navigation bar of the Documentation theme
Asked by Mukund Bhagavan:

We changed to the Documentation theme and customized the navigation with the following:

{pagetree:sort=natural\|excerpt=true\|startDepth=3\|searchBox=true}

However, the tree is showing twice. The first tree has startDepth 3 and then the search box and tree are shown again, although the tree is collapsed. Here is a screenshot of where the 1st tree ends and the search box and tree are repeated over again:

<https://www.dropbox.com/s/yfcq6gpo6dt1aq0/Screenshot%202015-05-14%2011.14.23.png?dl=0>


Answers:
author: hjelev
body: I had the same issue and un-checking "Page Tree" (this check box is above the Navigation configuration field) in the themes configuration resolved the issue.


Tags: cloud

confluence-cloud
searching for content in edit mode
Asked by Jeffrey Sempek:

Search never seams to work in edit mode. I have used search and replace and it works. To simply search for a word or other content, it doesn't find what I am looking for


Answers:
author: Mallmann
body: Hello Jeffrey,

Are you searching for a text content or a text of a macro? Also, which Confluence version are you using?

What happens when you type the word you want to search and click on the *Next* button?

Lastly, does it happen in any browser you try?

Eduardo


author: Jeffrey Sempek
body: I use Google Chrome so that I have a spell check feature. I have not tried in other browsers.


author: Jeffrey Sempek
body: I am using the search feature in edit mode on 5.7.4

image2015-5-14 12:24:36.png

When I select**next** , the page location stays at the top. I have to actually scroll through the page to find the highlighted content. When I find the content by scrolling and select **next** again, the page jumps back up to the top. It doesn't seem to matter whether or not the content is in a macro

[](https://community.atlassian.com/t5/Confluence-questions/searching-for-content-in-edit-mode/qaq-p/234385?attachment-id=5220){#link_1188782ed67cf2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/39733/1/image2015-5-14%2012%3A24%3A36.png){#display_1188782ed67cf2_0}


author: William Zanchet [Atlassian]
body: Hi Jeffrey,  

Would you mind letting us know the detailed steps on how to do it? Is just because I got to the edit mode, and I was able to search some content through the search bar at the top right. I'd like to see if that is the same thing that you're doing there. BTW, would you mind letting me know what's the version of Confluence you're running?  

Cheers,  
WZ
Can there be only one formatting and international setting at a time for all languages?
Asked by Chris Riley:

Can there be only one formatting and international setting at a time for all languages?

We have a bilingual (English and French) user base using Confluence and would like to have separate formatting rules for each language. Referring to the image below, it seems one cannot have more than one formatting and international configuration. Is this the case?

(Note that changing the language in the dropdown doesn't change the config that is displayed -- it's the same config no matter what lang is displayed from the dropdown.)

Is it not possible to have a config for English, and then a config for French if a user switches to French?

Thanks,

Chris

formatting.png  
[](https://community.atlassian.com/t5/Confluence-questions/Can-there-be-only-one-formatting-and-international-setting-at-a/qaq-p/160291?attachment-id=1268){#link_11887839e9d245}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/26798/1/formatting.png){#display_11887839e9d245_0}


Answers:
author: Mallmann
body: Hello Chris,

Each user can change its language under its own profile settings. See this documentation: <https://confluence.atlassian.com/display/DOC/Edit+Your+User+Settings>

If that's not what you're looking for, please let me know.

Eduardo


Tags: confluence-administration
How to restrict users to delete an inline comment from other users
Asked by fbeck_br:

Suppose I have a document that was reviewed by some user using inline comments.

Other user for mistake deleted a comment instead of reply/resolve.

The comment has been lost! I cannot found it anywhere.

Should be possible to restrict that only the comment author can delete his own comment ?


Answers:
author: Guilherme V.
body: Hi Flavio,

Only users whose belong to *confluence-administrators* can delete comments.

If you have another group with the same permissions as *confluence-administrators*, they can delete comments as well.

Cheers,

comments: author: fbeck_br
body: for comments its oK, but I mean INLINE comment:<https://blog.k15t.com/2015/02/confluence-5.7%3A-inline-comments-vs.-page-comments>As you can see, any user can delete all inline comments (even it is from other users).


author: Guilherme Viana
body: Hi Flavio,I've been doing some tests with Inline Comments, and users can't delete an Inline comment, just the author can delete it(or a confluence-administrator), but only if the comment doesn't has a reply.Thanks and regardsGuilherme Viana


author: SRBR SE
body: Hi Guilherme,The inline permission is the same of space/pages permission?I made a test and if I remove the option delete comment from Space tools, the option delete inside of Inline is not shown, but user can edit any comment. Should be possible set a different permission for inline?


Tags: confluence-administration
Confluence 5.7 support
Asked by Igor Potrusaev:

When is planned to update plugin for Confluence 5.7 support?


Answers:
author: Lauretha Rura
body: Hi Igor,

As [Page Confirmation Plugin](https://marketplace.atlassian.com/plugins/PACO) is supported by [DERS s. r. o.](https://marketplace.atlassian.com/vendors/32680), I'd encourage you to contact them directly at jwp.team@ders.cz to get more information in this matter.

<br />

Cheers,

Lauretha


author: Igor Potrusaev
body: I'm talking about <https://marketplace.atlassian.com/plugins/PACO>

Now, only 5.6.6 version is supported. I want to know about latest Confluence version support.

Thanks!


author: rrudnicki
body: Hi Igor,

Could you be more specific about the update plugin for Confluence? Can you give us an example or link?

Regards,

Renato Rudnicki


Tags: app
Chrome extension "share on confluence" is not working when I notified someone they don?t receive an e mail. What ca I do?
Asked by maria paula nino:


Answers:
author: Giuliano C.
body: Hi Maria,

Can you share if this is affecting any users of the application or when you share the content from Chrome, is it not notifying the users if you try to insert the content in any page? Since we will update a content of a page while including the content there, it could be definitely be related to some kind of setting for the notifications in Confluence.

Otherwise, the add-on itself could not be working with the latest versions of Confluence (Cloud).

Regards,

Giuliano

comments: author: Deividi Luvison
body: Hey Giu, this is actually a BUG, I tested on latest confluence server version and in Cloud version ;).


author: Deividi Luvison
body: Hey Maria, Thanks for sharing this with us. I tested this behaviour locally and it's indeed a BUG:

<https://jira.atlassian.com/browse/CONF-37579>

Please vote for above BUG and add your thoughts in there so we can increase it's relevance :smile:.  
Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: cloud

confluence-cloud
Saving confluence page takes forever
Asked by xpauls:

So we recently migrated from 5.1.5 to 5.7.4 confluence.

I've noticed that there is problem when saving pages that have nested macros in it.

When page is simple - without many macros - it saves normally.

But if page is with lot of structured macros, then it takes several minutes to save.

For example if I put 20 div macros in structured way (putting next macro in previous macro's body) it will take really long time to save.

How do I fix this?


Answers:
author: Mallmann
body: Hey Pauls,

That's interesting. Would you mind to post the content in [storage format](https://confluence.atlassian.com/display/DOC/Confluence+Storage+Format) of one page that replicates this performance issue so I can investigate it?

Eduardo


author: Septa Cahyadiputra
body: Hi Pauls,

Just want to paste it here as well so others would be able to understand what happen with your issue. It is actually a verified bug in recent release of Confluence as describe in our bug report here:

[CONF-35359](https://jira.atlassian.com/browse/CONF-35359)

Hope it clarifies the issue.

Cheers,  
Septa Cahyadiputra
Comment reply boxes are too small and being labeled as a
Asked by Karie Kelly:

When we reply to a comment, many times (but, not all) the comment box doesn't allow the user to type in the full box - only about a 1/2 of the comment box and then also labels the first replies as a. Replies to other replies are i.

We are using Confluence 5.6.6 and see this in Chrome, Safari, and Firefox - see this example.  
[](https://community.atlassian.com/t5/Confluence-questions/Comment-reply-boxes-are-too-small-and-being-labeled-as-a/qaq-p/358233?attachment-id=12336){#link_1188796dfb8e41}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60561/1/Screen%20Shot%202015-05-14%20at%208.12.44%20AM.png){#display_1188796dfb8e41_0}


Answers:
author: Karie Kelly
body: @William Zanchet \[Atlassian\] - We do have Custom HTML - but, I cannot reset to default as the HTML is needed to address the issue with the Notify Watcher checkbox always being enabled. We used the workaround that was posted that allows you to uncheck and hold for a particular amount of time during your session because of the many complaints about Confluence spamming too much for small updates and attachments.

Our custom HTML for the above i the following; not sure why that would be impacting the comment reply box.

Thanks!

\<script type="text/javascript"\>

AJS.bind('init.rte', function() {

var c = "notifyWatchers"; var o = AJS.$('#notifyWatchers');

if(AJS.$.cookie(c) != null) {

o.attr('checked', AJS.$.cookie(c)==='true' );

}

AJS.$('#notifyWatchers').bind('click', function() {

var date = new Date();

var minutes = 60;

date.setTime(date.getTime() + (minutes \* 60 \* 1000));

AJS.$.cookie(c, o.prop('checked'),{ expires: date } );

});

});

\</script\>


author: William Zanchet [Atlassian]
body: Hey Karie,  

That's pretty weird.  
Since you can see the same issue in all of the browsers, lets see if you have any customization, that might messing things up there:  

Could you please check in *Confluence Admin \> Look and Feel* and verify the following:

\* Themes: See which theme you're using, switch back to the default if you're not using it already.

\* Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.

\* Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.

\* Custom HTML: See if you have any custom HTML defined, if yes make a backup then reset to default.

<br />

Cheers,  

WZ
Which version of conlfuence am i running?
Asked by Rahul Aich [Nagra]:

Hi

Iwant to know the version of confluence that i have but directly from the database.

Can anyone suggestme how to find this information directly from the database tables. i.e. which database table holds thisinformation.

Rahul


Answers:
author: Nic Brough -Adaptavist-
body: It's not held in the database.

Why do you ask?

comments: author: Rahul Aich [Nagra]
body: Because i have a set of test databases and some of them were used earlier to test upgrades which failed mid-way. Now i do not know which database schema is clean and which is not.


author: Nic Brough -Adaptavist-
body: Ouch. Well, the \*confluence\* version isn't in there, but the confluence-data version is, and that is a very close matchTry the highest numbered line in table Confversion


Tags: confluence-administration
Import Bitbucket WIKI
Asked by Julio Arguello:

Hi all,

I have not found a real solution for this topic, I just want to know what is the recommended way to migrate Bitbucket wikis to Confluence.

Thanks in advance


Answers:
author: Julio Arguello
body: Is this something that UWC could make for us?

What about employing webdav integration?


Tags: cloud

confluence-cloud
In confluence cloud regarding look and feel it has limitations can we create API's ? how to create ?
Asked by Shiva Prasad:


Answers:
author: Nic Brough -Adaptavist-
body: I don't know what you mean by "regarding look and free", it's not a phrase that makes sense.

For APIs though, you should use Confluence's REST APIs. These are fully available on Cloud. See <https://developer.atlassian.com/confdev/confluence-rest-api>

comments: author: Shiva Prasad
body: Sorry its look and feel ,actually i would change page layout nd designs thanks Nic for your response


author: Nic Brough -Adaptavist-
body: Ah, well, there's layers to that. But you are quite limited on Cloud. From memory, I think you've got two "themes" you can use (chose the default in global settings, and then you can set each Space individually) and you can play with the colour schemes. I suspect the best you can do is messing with the CSS - <https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS> but I don't think that will let you rearrange pages, just modify the styling.


Tags: cloud

confluence-cloud
Can't add Agile Classic Statistics Burndown Chart Macro
Asked by Xiang Zhang:

Hi,

Our wiki version is 5.4.3, JIRA version is 5.1.4. When I want to add Agile Classic Statistics Burndown Chart Macro on a wiki page, click save, it shows An internal server error occurred when requesting resource [](https://wiki.exigeninsurance.com/plugins/servlet/gadgets/ifr?container=atlassian&mid=1823332761600&country=GB&lang=en&view=default&view-params=%7B%22writable%22%3A%22true%22%7D&st=atlassian%3Aj%2BTEDy1GjGdO4KguqSrRqWjT5IKIHFd2S0cL7Zpljau93VGoCkzBIwOdcLjZympGaBtsCJ2OHFj6k8FA12d8RHDsSufE3S0aTscQIlNZJNA8X%2BACfAVut6Cfw917anlJK7blP1WKegNV0w2RuW7YzbF%2B6D5tFaGjsnkWQASkZzYDMYMRnzYRryFkBAsFOuNj%2FqffOY7Kv23RE4m%2B19ISV5y%2Bh2Kmww1XeXJRVBKdve7Nix3PhO%2BFoH%2B9gGWS05ZP99K%2Fq6dmlXndnqX5kGifMiO23r7RsEuaidKXh%2F2%2BmTefXJp1I2unurXm%2Fg7mtVbgE52P%2F8N2pOzVaXsz5Mr6vwOiFA8sQdl1a8zzjPT3E6zs6wqC%2FvoQvYXDOpAPqOHpNK7cGDCU36k26fU%2Box7yMu0X%2FgE%3D&up_isConfigured=false&up_refresh=false&up_hasProject=false&up_projectId=&up_versionId=&up_contexts=&up_fieldId=&up_showProjectName=false&up_showVersionName=false&url=https%3A%2F%2Fjira.exigeninsurance.com%2Frest%2Fgadgets%2F1.0%2Fg%2Fcom.pyxis.greenhopper.jira%3Agreenhopper-gadget-custom-field-burndown-chart%2Fgadgets%2Fgreenhopper-custom-field-burndown-chart.xml&libs=auth-refresh). Does anyone know the reason, or tell me how check the log?

Thanks20150514105955.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-add-Agile-Classic-Statistics-Burndown-Chart-Macro/qaq-p/242614?attachment-id=6963){#link_119235cb041c9a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/41098/1/20150514105955.jpg){#display_119235cb041c9a_0}


Answers:
author: J. Caldwell
body: Without specific errors from the logs it will be hard to say.   

The application logs for Confluence should be in your confluence home directory in /logs and JIRA should be in the JIRA home directory /logs by default.
Limiting duplicate page content
Asked by Antony Prout:

Is there anyway that I can have Confluence setup (natively or with a plugin) so that when a user inserts the title for a new page, if a page with a similar title already exists then a popup is displayed informing the user about that page?

An example would be, User A creates a page called "Git setup" and a few days later User B wants to create a page called "How to setup Git". Once they've put in the title I would like a pop up asking them if the page they are about to create is going to be a duplicate of the existing "Git setup" page.

I understand that this should ideally be done with user training (search before you create) but it would be really neat to have this kind of functionality.


Answers:
author: Luiz Maia
body: Hi Antony,

I actually don't see any native function of Confluence or a third-party plugin that allows this. I understand your suggest, and I see we have this same functionality here in answers.atlassian.com when you try to create a new Question.

My suggest would be to try to apply a correct usage of labels, what could help you identify if that page content already exist.

In addition, I raised a improvement request with our development team to implement this function. I suggest you and your mates to vote on this request and also comment on it with your suggestions for this functionality.

<https://jira.atlassian.com/browse/CONF-37560>

If you have any questions, please let us know. Thanks.

Kind regards,

Luiz Maia  
Atlassian Support


author: Robert Krause
body: Hi @Antony Prout,

you could try the [Duplicate Content Defender](https://marketplace.atlassian.com/plugins/net.seibertmedia.plugin.confluence.duplicate-content-defender/server/overview) Plugin. When creating a new page it shows pages, with a similar title and lets you preview their contents.

Best regards,  
Robert

comments: author: Antony Prout
body: Thanks Robert that looks like it would work for us. I'll check out it.


Tags: confluence-administration