youngmon/atlassian-qna huggingface dataset:
Is it possible to use the 'My Work' function to go back longer than a few weeks?
Asked by Jamie Votier:

We have started using time sheets in our office and need to put ticket numbers against our time. A lot of our staff like to complete their time sheets at the end of the month but the 'My Work' option in JIRA only seems to go back a little bit.


Answers:
author: Andy Gladstone
body: [@Jamie Votier](/t5/user/viewprofilepage/user-id/4014874) the Recent report under a user's profile will show the last 90 days of activity maximum. I do not believe that there are any plans to expand that timeframe. That does give you more than the Worked On report.

That being said, you can use the Confluence Advanced Search to query for any page you have contributed to and set a custom date range. This will provide you the links you will need to document the work.

I hope this helps.

comments: author: Andy Gladstone
body: [@Jamie Votier](/t5/user/viewprofilepage/user-id/4014874) if my answer helped you, please mark it as accepted by clicking the Accept answer button. This way others looking for similar issues will be able to locate it.


author: Jamie Votier
body: Thank you Andy


Tags: cloud

confluence-cloud
Error exporting PDF pages - Oops - an error has occurred
Asked by Yuri Edward Schulze:

Hi!  
We are encountering some problems in Confluence to be able to export the pages to PDF as shown in the image below

![Error-share.png](https://community.atlassian.com/t5/image/serverpage/image-id/217283i59F03814FEF89DBE/image-size/large?v=v2&px=999 "Error-share.png")

I would like to know if there is anything we can do or if there is already a fixed version of the bug

Att:


Answers:
author: Brant Schroeder
body: [@Yuri Edward Schulze](/t5/user/viewprofilepage/user-id/4947462) There are many different things that could cause this to happen. What are you seeing the confluence logs?

Some things to check:

* Does it have a : in the title?
* Does the page have macros on it? If yes have you tried to see if one of the macros is causing the issue?
* is it happening on one or all page exports to PDF?

comments: author: Yuri Edward Schulze
body: Hi! The error in question is happening for all pages and users that are on our system


author: Brant Schroeder
body: What are you seeing in the logs?


Tags: bug

confluence-server

server
Sidebar missing pages
Asked by Ulrich Kaiser:

The tree structure is the following   

PAGES  
-**Main**   
--Content1  
--Content2  
-**Problem**   
--Content3  
--Content4  
-**Solution**   
--Content5  
--Content6  

Now, one day the space homepage somehow disappeared (probably users fault).   
Via edit space details, I set the homepage to **Main.** Then, if I open confluence, it only shows   
PAGES  
-Content1  
-Content2  

Nothing else...   

If I go via recently modified pages, open Content3 page, the side bar gets updated to:  
PAGES  
-?**Main**   
--Content1  
--Content2  
-**Problem**   
--Content3  
--Content4  
-**Solution**   
--Content5  
--Content6


Answers:
author: Ulrich Kaiser
body: Does anyone have a hint how I can see my old tree again? Any idea?  
I tried to clear the space homepage field. But it would not let me save with a blank field.   

If I change the sidebar to show all the pages in an Title - A to Z structure, it shows the missing pages....


Tags: cloud

confluence-cloud
Invitation email not receiving
Asked by wilsonchai:

I added new customer in Project however no invitation email send to new customer.

Is there another way to provide invitation URL for new customer sign in.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@wilsonchai](/t5/user/viewprofilepage/user-id/5037269) and welcome to the community!

What do you mean customer? Are you in Confluence as you state, or in Jira? And by project you mean project or space? Clarify please :)
How to write media queries in confluence
Asked by Wajahat Gul:

Hey, I want to create dynamic width banners into confluence homepage. I want them to be like, 3 banners on large screens and on mobile they should stacked in sequential order to make the view more consistent. I tried to look into atlassian doc but haven't found any relevant content. Any idea how to wirte media queries in confluence? My confluence version in 7.19.0

Thanks,

Weje


Answers:
author: Brant Schroeder
body: [@Wajahat Gul](/t5/user/viewprofilepage/user-id/4768208) This should help you out. <https://confluence.atlassian.com/conf719/styling-confluence-with-css-1157467469.html>


Tags: confluence-server

server
Move shortcuts below pages
Asked by Laura Murtagh:

Is it possible to move the Shortcut section of the sidebar below the pages section?

Alternatively, is it possible to move the pages section higher up on the sidebar?


Answers:
author: Andy Gladstone
body: [@Laura Murtagh](/t5/user/viewprofilepage/user-id/4507688) the left side bar in Confluence is a fixed asset. The sections are predefined. Some can be hidden or enabled, but they cannot be moved around.

Sorry it's not what you were looking for!

comments: author: Andy Gladstone
body: [@Laura Murtagh](/t5/user/viewprofilepage/user-id/4507688) if my answer helped you, please click the Accept answer button so others looking for similar content can locate it. Thank you!


Tags: cloud

confluence-cloud
Exporting Confluence Pages To Excel
Asked by MYaroslavsky:

Is there a way to export all my confluence pages into excel? I can see that the only options available are XML, HTML, and PDF, but there isn't excel.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@MYaroslavsky](/t5/user/viewprofilepage/user-id/5034665) ,

pages can be exported in a standard format like xml, html and pdf. I don't understand the conversion from page content to excel. If you need to export a table within a page (it makes sense) you can use the following app [https://marketplace.atlassian.com/apps/1222158/table-exporter-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222158/table-exporter-for-confluence?hosting=cloud&tab=overview)

Fabio


author: Andy Gladstone
body: [@MYaroslavsky](/t5/user/viewprofilepage/user-id/5034665) those are the only three options. You can however export to XML and there are plenty of XML converters that can help you move the data into Excel.

Hope this helps.


Tags: cloud

confluence-cloud
How do I create a duplicate Space including all the Spaces/Pages linked to it?
Asked by Bill Harris:

We're going Live with an Intranet in Confluence. I need a mirror image what we've created in a Sandbox environment. We'll use the Sandbox version to develop updates. Then we'll want to load these updates into the Live environment. Is this possible?


Answers:
author: Andy Gladstone
body: [@Bill Harris](/t5/user/viewprofilepage/user-id/4973103) this seems too important a question to leave in the wrong collection!

I am moving this from Questions for Confluence (the App) to the Confluence Questions collection so someone can help you with Sandbox management.

Good luck!


Tags: cloud

questions-for-confluence
Table of Contents macro with Aura - Tab Group
Asked by Tatiana Akina:

Hi there,

I have a page where the content is split between two tabs. Each tab is pretty long, so I wanted to add a Table of Contents macro to make it easier for users.

But when I click the links, it doesn't do anything. Is it because my content is inside a Tab Group? The Table of Contents does not work with the Tab Group macro?

![2022-09-21_15-24-45.jpg](/t5/image/serverpage/image-id/217172i6238213CFCD877B1/image-size/large?v=v2&px=999 "2022-09-21_15-24-45.jpg")

Thank you in advance!


Answers:
author: Tatiana Akina
body: Thanks all! I just learnt that they are not compatible with each other. So, I'll look for an alternative.


author: Zoriana Bogutska_Adaptavist_
body: Hi [@Tatiana Akina](/t5/user/viewprofilepage/user-id/4571764)

As an alternative, you can try [Content Formatting Macros for Confluence.](https://marketplace.atlassian.com/apps/247/?utm_source=referral&utm_medium=Comment_Table-of-Contents-macro-with-Aura_20220926&utm_campaign=Atlassian-Community)

This app also has a macro Tab and you can easily add tables inside it.

![Screenshot 2022-09-26 at 11.00.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/217721i086CDA7F7EA3E21D/image-size/large?v=v2&px=999 "Screenshot 2022-09-26 at 11.00.41.png")

If you have any questions - let me know, this app is created by my team.

comments: author: Tatiana Akina
body: Hi [@Zoriana Bogutska_Adaptavist_](/t5/user/viewprofilepage/user-id/5015547) ,

Thank you so much for your answer.

The macro we use also allows us to add tables inside each of the tabs. What we are are looking for though is a Table of contents on top, like a summary that links to each of the titles within the tabs. So, users can easily navigate through the content.


Tags: cloud

confluence-cloud

tab

table-of-contents
Can?t edit my space don?t have permissions
Asked by Nathan Ortiz:

I need help editing my space I was able to now it says I have too many users on it but I'm the only one signed in


Answers:
author: Brant Schroeder
body: [@Nathan Ortiz](/t5/user/viewprofilepage/user-id/5036697) Welcome to the Atlassian community

I see that you are on server, do you have an active license? I am wondering if you had a trial license that expired.

comments: author: Nathan Ortiz
body: I have an active license my company uses confluence for our job sites and I was able to edit and everything yesterday Nathan.ortiz@curohs.com


author: Brant Schroeder
body: On server if you exceed your license limit this would occur. Did you talk to your admin?


Tags: confluence-server

server
I Don't Know If Confluence Is Right for Me
Asked by Scot Yonan:

Hi,   

I'm looking for a CMS that will allow me to:  

1. Arrange content in a taxonomy

2. Associate content with different levels of that taxonomy

3. Allow me to export content to multiple platforms in multiple formats

4. Make global changes to content as needed  

So for example, I want to be able to export content in a format needed by book publishers, exam engines, web pages, learning management systems, etc.  

Does this software do that?   

Thank you for your help, I honestly appreciate it.  

Scot


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is a wiki, its structure is built more freely than a fixed taxonomy, but it does have a load of stuff that does taxonomy-type things.

1. Your space and page tree structure is entirely free, it's not rigidly limited to a taxonomy. But it leans a lot on labels to group things together wherever they may be in the system
2. As 1
3. Yes, there's XML, JSON, Word, PDF and a pile of apps in the marketplace
4. There's no "global change", it's more sophisticated - Confluence has ways of sharing content, so you don't need to make global changes, you make one change and everything that is looking at the content will display the new version when people look at it


author: Patrick Haley
body: Hey Scot,

Just a couple of tips on global content, we have an internal confluence as well as some Wordpress-hosted knowledge bases for users and an LMS. To avoid updating content in multiple locations we host all videos on Vimeo so we can upload a new version of it and have it changed everywhere. We also use Tango to tutorials which makes it easy to embed and update content across all platforms.
Where is the confluence support team ?
Asked by Derek Paterson:

Where is the confluence support team ?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

<https://support.atlassian.com/contact> is the simple answer. If you are interested in geographical location, then the answer is "scattered across the globe (but still collaborating via Atlassian tools)"


Tags: cloud

confluence-cloud
How to stop Confluence from deleting a forward slash in the text I've typed?
Asked by Miro Sommer:

If you type a forward slash (\`/\`), a space and a letter, and you do it fast enough, sometimes confluence will delete the slash.

I've tried to report this as a bug but the bug report page just goes to this Community website.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Miro Sommer](/t5/user/viewprofilepage/user-id/4848043)

THe forward slash, as you may already know, is reserved for inserting macros. If you write "/" and press "Esc" and then continue writing, it should be fine. I've tried to reproduce the thing you are saying, but no matter how "fast" I pressed these key combination, Confluence didn't erase my forward slash.

comments: author: Miro Sommer
body: If you write "/" and a space, it cancels the inserting macros, so there's no need to press "Esc".

I'm able to reproduce the problem described in around 1 out of 100 cases. My colleagues were also able to reproduce this occasionally. It does not happen every time. But I'd like to think that Atlassian have the means to simulate this behaviour enough times to realise that it is a real bug. When it does happen and it's unexpected it is quite annoying.


author: Alex Koxaras _Relational_
body: [@Miro Sommer](/t5/user/viewprofilepage/user-id/4848043) you are more than free to [raise a bug for it](https://jira.atlassian.com/issues/?filter=98690) and depending on the severity, the frequency, their bug policy, their affected users, and the votes, Atlassian will one day fix it. Yes, I know that if you press the space it cancel the needs to press escape, but your initial question lacked of more detailed information.


author: Miro Sommer
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) I've tried to raise a bug, but it doesn't let me. It just goes to a page with two links - one to Confluence Docs and another to Atlassian Community.


Tags: cloud

confluence-cloud
Description on advanced search pages
Asked by Laurie FAUVARQUE:

On **advanced search result page**, each item has a title, breadcrumb \& a short description that gives an overview of page content.

**I'd like to know if this description is editable ?**

**Is there any setting that allows to set rules to choose which part of a page will be displayed as a description** (for example : always first lines of the document). Or even to manually write it such as a metadescription, and replace the automatic text generation ?

I noticed that the text displayed can differ for the same Confluence page, depending on the keyword request. Having a unique description for each page would allow to ensure that the descritption is representative and gives an overview of the content. (just like a metadescription for Google's SEO)


Answers:
author: Brant Schroeder
body: [@Laurie FAUVARQUE](/t5/user/viewprofilepage/user-id/5021409) Welcome to the Atlassian community

There is not a way to define this. The search takes a snippet off of the page that contains the keyword that you are searching for. We have made it so we have a standard format for a description on the top of our KBs, documentation and other formattable documents. This description contains specific keywords that we would like individuals searching for the page to key off of. This makes the pages turn up in the proper search results with meaningful information. Hope this helps.

comments: author: Brant Schroeder
body: [@Laurie FAUVARQUE](/t5/user/viewprofilepage/user-id/5021409) if this answered your question can you please accept the answer to help others?


Tags: cloud

confluence-cloud
New space request
Asked by Ashley Mayo:

I am seeking to add a new space entitled 'Process'. This page will be used across various departments. Please advise on how to proceed. Thanks!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ashley Mayo](/t5/user/viewprofilepage/user-id/5036465) ,

welcome to the Atlassian Community!

You need to ask to a Confluence Admin within your company to create that Space and provide u and to all other people the permission to access it.

Fabio

comments: author: Ashley Mayo
body: Thank you!
Is Questions for Confluence still available for Confluence Data Center?
Asked by Peter Straub:

Hi all,

I'd like to know whether Questions for Confluence is still available for Confluence Data Center.

On the Atlassian Marketplace it is displayed for "Cloud" only.

Kind regards

Peter


Answers:
author: Andy Gladstone
body: [@Peter Straub](/t5/user/viewprofilepage/user-id/5036492) Welcome to the Atlassian Community.

Questions for Confluence is temporarily unavailable for Data Center in the Marketplace due to a security advisory.  
The [Security Advisory](https://confluence.atlassian.com/doc/questions-for-confluence-security-advisory-2022-07-20-1142446709.html) has details on the incident that required this to be taken down. You should watch the issue in JAC, this way you will receive updates when changes roll out.  
<https://jira.atlassian.com/browse/CONFSERVER-79483>

comments: author: Peter Straub
body: Hi Andy, Thanks for the information!

Regards Peter


author: Andy Gladstone
body: [@Peter Straub](/t5/user/viewprofilepage/user-id/5036492) \& [@Peter Straub](/t5/user/viewprofilepage/user-id/5036492) please click on the Accept Answer button so others looking for similar assistance can find it in the future.

Thank you!


author: Peter Straub
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , I cannot find this Answer Button on this page, unfortunately.


author: Andy Gladstone
body: ![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/217405i8C78BB5BC69015EB/image-size/large?v=v2&px=999 "Capture.JPG")


author: Peter Straub
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , Thanks for your support.

This button wasn't displayed when I tried to accept it with my Android device and alteratively with my iPad/Safari.

It is displayed only now with Chrome/Windows.

Kind regards

Peter


Tags: confluence-server

server
How can I either prevent users from copying a page generated from a space template OR mark it?
Asked by Ann Knackstedt:

We are using a space template with workflow to allow users to create review requests. The created review request page is taken through a workflow which is documented on the page with a page status macro that includes the status changes and comments provided by both reviewers and submitters. This works great unless, instead of using the "create request" button to create a page using the template, a user copies the page - copying breaks all sorts of things on the page and copies the page status history from the copied page. Is there a way to either prevent copying the page OR to automatically "stamp" the page in some way so that it is obvious to reviewers that the page has been copied? (The problem with the copies is they often appear to be approved, when the approval is just a copy of another approved page.)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ann Knackstedt](/t5/user/viewprofilepage/user-id/4081743) ,

unfortunately you can't avoid copy at all (if coming from template or from a blank page). You could avoid to write a page.

Fabio


author: Alex Koxaras _Relational_
body: Hi [@Ann Knackstedt](/t5/user/viewprofilepage/user-id/4081743)

Unfortunately there is no such functionality out of the box. You could try searching the marketplace for such an application, but to be honest I think it's going to be hard finding one.

comments: author: Ann Knackstedt
body: Thanks, Alex.

Do you know of any way to trigger an action to do something like display "COPY" on the page based on the PageCopyEvent or some such thing?


author: Alex Koxaras _Relational_
body: One way of preventing the copy page would be to remove that user's "Add page" persmission.
> To copy a page, you need permission to Add pages in the space. If you don't have the add permission, the Copy option won't appear in the menu.
>
> To copy a page into a different space, you need permission to Add pages in both the origin space and the destination space.

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

Will the above work for you?


author: Kim Trask
body: Similar to [@Ann Knackstedt](/t5/user/viewprofilepage/user-id/4081743)2022 question; I have a workflow that is contained within its own space (data center version). Users need to be able to create pages in this space, so they are permissioned to create pages; however "delete" is removed, because it is important that history is maintained for collaborative-flow purposes (each page is essentially a collaborative file cabinet for a specific scenario). What I cannot find a fix for is copying pages. I do not want to reconcile copies of pages within this space. And, the potentials for inefficiencies in managing copies of pages to other spaces is also bothersome.

I would LOVE a space-level permission to dissallow copying pages.

Users are being instructed to use Iframe when they want to share a page's content to another space, because Iframe honors page permissions. But some of the users get creative sometimes... A guardrail would be nice.


Tags: page
I miss some of my board after use trello business class.
Asked by Monik:

Hello, my name is Monica I really need help.

I miss some of my boards after try the bissines class, I don't really want bussines class, I'm a student and I use Trello to organize some of my task and other important things to me. I clic to try business class by mistake and now I miss 8 of my important boards.

I didn't deleted those boards, so Trello did that for me automatic. Please I need help


Answers:
author: Iain Dooley
body: [@Monik](/t5/user/viewprofilepage/user-id/4452369) what you can do is create a new workspace, move boards from your existing workspace over to it, then look in your closed boards and reopen those other important ones:

<https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs>

<https://help.trello.com/article/781-reopening-a-closed-board>
How to check my Trello plan ? (Company accounts managed by Atlassian)
Asked by Karthiga Sethuraj:

Hello,

How can I determine which plan am I on in Trello. My Trello account is linked and managed by the Atlassian account. I am an org admin on Jira and confluence. I am not sure how the user access is managed for Trello. When I create a new user in JIRA's user management section I am able to provide access to only the Products shown below.   
![Screenshot 2021-06-24 164510.png](https://community.atlassian.com/t5/image/serverpage/image-id/148868i9E643F14D4B6171B/image-size/large?v=v2&px=999 "Screenshot 2021-06-24 164510.png")  
I am trying to understand how we provide access to Trello for new Atlassian users. As I am unable to figure out where the admin settings are in Trello. I am unable to tell if we use the Free version of Trello.

Thank you!


Answers:
author: Iain Dooley
body: [@Karthiga Sethuraj](/t5/user/viewprofilepage/user-id/1132165) billing in Trello is on a per workspace basis. So if you go to the workspace settings in Trello you can click on the Billing tab and see if that workspace has business class active. If so, then you will pay for any team members, and any multi-board guests.

comments: author: Karthiga Sethuraj
body: Thank you, I did not have a workspace previously so I created one and checked its settings. So looks like we are on a free version, as per the below screenshot.

![Screenshot 2021-06-25 113756.png](https://community.atlassian.com/t5/image/serverpage/image-id/148962i2F7AD1911EE38ADD/image-size/large?v=v2&px=999 "Screenshot 2021-06-25 113756.png")

Hope I understood it right.
Slack Powerup: new board member?
Asked by Roni Kobel:

I have enabled the Slack Powerup on my board. Notifications go to a private Slack channel. If I add a new member to my Trello board, will that member automatically be added to the private Slack channel? They ARE a member of the Slack team. But I don't want them to be a member of the private Slack channel.


Answers:
author: Lara
body: Hi Roni,

Thanks for reaching out!

If you add a new user to the board, this will **not** automatically add them to the linked Slack channel. Adding new members to a Slack channel is only possible in Slack and not via the Trello integration.

I hope that helps!

All the best,

Lara  
The Trello Team


Tags: slack