youngmon/atlassian-qna huggingface dataset:
Confluence upgrade
Asked by sabari M:

Hi...

shall we directly upgrade confluence 7.4 to 7.13 or is there any breakage between upgrades.


Answers:
author: Thiago Masutti
body: Hi [@sabari M](/t5/user/viewprofilepage/user-id/4864659)

I hope you are well.

You can upgrade from 7.4 to 7.13 directly.

Check the upgrade notes for more information as there are major features introduced between these versions.

<https://confluence.atlassian.com/doc/confluence-7-13-upgrade-notes-1044114088.html>

Kind regards

Thiago Masutti


Tags: confluence-server

server
What is the command to search for a word within a JIRA ticket when searching for issues
Asked by bruce_white:

I am trying to show all current open JIRA tickets in confluence. I want to use a word as a filter but when I am using the CONTAINS command, I receive an error. Any help would be appreciated.

More specifically I am trying to filter out a specific PROJECT that CONTAINS a specific word.

i tried the following search: project = 'projectname' contains \~ specific word


Answers:
author: Nic Brough -Adaptavist-
body: There's no "contains" statement in JQL but you're almost there with the tilde.

Try

project = "project name" and my-text \~ specific-word

In there, my-text is the name of the field you want to search for specific-word. If you want to look through all the text fields (including summary, description, environment and any other text fields you've created), then the key word is "text"

project = "project name" and text \~ specific-word


Tags: cloud

confluence-cloud
Missing icon in Spaces list macro
Asked by Mohamed EM:

Hello everyone community,

I don't know if it currently happens in all versions, but it seems that the Spaces List macro, when checking the favorite option if you don't have any spaces selected, shows a text with an empty icon.

I have tried it on different versions 7.13 and 7.15.1 both don't show the icon.

![2022-04-21 18_35_46-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/194024i29F4A1D7290A7F2C/image-size/large?v=v2&px=999 "2022-04-21 18_35_46-Window.png")


Answers:
author: Dominic Lagger
body: Hey [@Mohamed EM](/t5/user/viewprofilepage/user-id/1762999)

Yep, this is a knowing issue, which is in the long term backlog (Will probably never be done ... )

* [CONFSERVER-56452](https://jira.atlassian.com/browse/CONFSERVER-56452)

Regards, Dominic


Tags: confluence-server

macro

server

space
I don't have access to a space even though I have the required rights
Asked by coralie.heinry:

The admin gave me all the rights to access the space but I can't.

I can't make an access request to the admin,

I'm going around in circles...

Please, if someone know thos case to help me :)

![Confluence.PNG](/t5/image/serverpage/image-id/194021iAB440E9B83BA2AC9/image-size/large?v=v2&px=999 "Confluence.PNG")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This message means what it says - you do not have access to the page.

Either the admin has not given you access to the **space**, or the page has been restricted and you are not included in the list of people who can see it.

You'll need to check with your admins and the owners of the space (and page), to get yourself added.

comments: author: coralie.heinry
body: Hi, thank you for your answer, I will check with the admin.
Need Jql for scenario. I have two components in each jira. I want to ignore one component.
Asked by isha sabharwal:

Need Jql for scenario. I have two components in each jira. I want to ignore one component. But the jira should be counted.

Example

Jira key 1 has component A and B. There can be few jira which are component A .

Now I want to show a chart for all jira with their component but doesnt want one with component A.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I do not think I understand what you are trying to do. Given your example, the JQL is simple - "Component = B" will get you a list of issues that have component B. If you leave mention of component A out of the query, you won't get issues that have A on them, except for the ones that have also have B.

I am a bit stuck on what you mean by "ignore component A, but count the issue".

If you mean "show me issues that do not have A", then "component != A or component is empty" is the answer.

If you mean "show me issues with B on them, but not if they also have A", the "component = B and component != A" will do the job.


Tags: cloud

confluence-cloud

jira
I have a free plan, how do I limit another user to one space?
Asked by Cheesie:

I can't seem to limit another user to one space in my free confluence - how do I do that? or is that not a feature available as I have free version?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Permissions settings on the free version are very limited. You can't do this in a free instance.


Tags: cloud

confluence-cloud
Confulence upgrade
Asked by sabari M:

Hi...

shall we directly upgrade confluence 7.4 to 7.13 or is there any breakage between upgrades.


Answers:
author: Brant Schroeder
body: [@sabari M](/t5/user/viewprofilepage/user-id/4864659) You can upgrade directly. Make sure you perform you pre-upgrade checks. You can go to S**ettings** \> **General Configuration** \> **Plan your upgrade** then select the version you want to upgrade to. More about upgrade paths can be found here: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>


Tags: confluence-server

server
"Good Job" Template
Asked by Reynalda Torres:

Hello: I'm looking for a template that I can use and modify that will show a collection of good remarks from my customer. Is there a template that exist already that I can just modify for my Team?


Answers:
author: Srinatha T
body: Hi [@Reynalda Torres](/t5/user/viewprofilepage/user-id/3885852) ,

Welcome to Atlassian community.

Basically you want to collect customer feedback. We have the customer service management template. I think this will help you.

* [Customer-service-management](https://www.atlassian.com/software/jira/templates/customer-service-management)

Have a good day!

Thanks,

Srinath T
sequence order for space
Asked by Anderson Hsu:

Dear all,

Why after add @ symbol in space title, the sequence in space directory and space list is different?

**space list**

![sequence1.png](https://community.atlassian.com/t5/image/serverpage/image-id/194012iAE3A20D7BB61403A/image-size/large?v=v2&px=999 "sequence1.png")

**Space directory**

![sequence2.png](https://community.atlassian.com/t5/image/serverpage/image-id/194013iE2BC931157104A3E/image-size/large?v=v2&px=999 "sequence2.png")


Answers:
author: Nic Brough -Adaptavist-
body: Yep, there's the "space list" macro. But be aware that it is non-performant when you have a lot of spaces and Atlassian have deprecated it because of that, and intend to bin it in a future release.

You've tagged this question with "server" though, which means you have access to "user macros", which effectively means you can write your own. This is a good example, even though it's over a decade old - <https://confluence.atlassian.com/display/DISC/Spaces+listed+by+label+with+Children> it has the right principles in it, and might even still work as it is defined there (you can guess that I've not tried it recently)

(User macros not existing on Cloud is in my top three reasons not to move to Cloud like Atlassian wants us all to. I can happily tell Jira and Bitbucket users to go to Cloud in the vast majority of cases, but not Confluence users...)


author: Anderson Hsu
body: Hi Nic,

Is there other macro which can display space list like space directory sequence? Thanks a lot.


author: Nic Brough -Adaptavist-
body: Um, the point of one of them is that the order is most recent, not alphabetic.


author: Anderson Hsu
body: Would it be possible to manually adjust their sequence to the same? Thanks a lot.


author: Nic Brough -Adaptavist-
body: They're not different. You're showing us the space directory and the list of recently worked on. One of them is sorted alphabetically, the other by the time of the last edit.


Tags: confluence-server

server
How I can link the Summary field of a Jira issue to be the title of a Confluence page.
Asked by Vinoth Faraday PS:

How I can link the Summary field of a Jira issue to be the title of a Confluence page.


Answers:
author: Nic Brough -Adaptavist-
body: I am not sure what you mean here. Do you mean you want to create a page with the name taken from the summary of the issue? Or put a link in your Jira issue to a page of the same name?


author: Dave Mathijs
body: [@Vinoth Faraday PS](/t5/user/viewprofilepage/user-id/4337749) In which use case would you need this? To describe the requirements for a user story in detail for instance?

You can link the issue itself to a Confluence page.


Tags: confluence-server

server
Confluence page to word docs conversion doesn't work efficiently
Asked by Amr Sharkawy:

When I convert my confluence page to word I lose all the styles created in my confluence page e.g: colors, headers background, alignments, etc..

Any help?


Answers:
author: Pramodh M
body: Hi [@Amr Sharkawy](/t5/user/viewprofilepage/user-id/4888683)

Welcome to the Community!!

Only basic formatting is supported in Confluence.

For styles and colors, you would need to manually edit the content once the document is imported.

Please find the below ref for more info

<https://community.atlassian.com/t5/Confluence-questions/How-to-retain-Word-document-formatting-when-converting-to/qaq-p/1074786>

Thanks,  
Pramodh
About Confluence's file upload permissions
Asked by Bm1115xdo:

I want to prohibit all users who use the site from the file upload authority, instead of granting the file upload authority to each user.  
I would like to prevent files from being uploaded on the site from the beginning instead of prohibiting permissions each time a user is added. Is there a way?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bm1115xdo](/t5/user/viewprofilepage/user-id/4864286) ,

Confluence, such as all the other Atlassian tools, is a permissive and not a prohibitive one.

Btw, instead of manage user permission each time that a user is added, my suggestion is to use groups and provide permission to group instead of a single user. Using that approach, each time that you need to add a user, you need to add it to a specific groups and, automatically, that user will have the same permissions of the other users in that group.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
How can I remove the "Spaces" when I am inserting a table of content
Asked by Jonathan Saldarriag:

I created a page and then insert the table of content, but somehow a "Spaces" line appears at the beginning and I can't figure out how to remove it. Why is this getting added automatically?

As an exercise I recreated the page in my personal space and the "Spaces" line does not appear.

I am inserting some screenshots on how it looks in one page and how it looks on my personal space.

I already make sure all the content had the same heading type. I thought that it might be that is because the page has children pages, but then I created some child pages in my personal space and that did not add the "Spaces" line.![Capturespaces.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/193962i122B64966E0B355A/image-size/large?v=v2&px=999 "Capturespaces.PNG")![Capturenospaces.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/193961i154A53D610DDEF3C/image-size/large?v=v2&px=999 "Capturenospaces.PNG")


Answers:
author: Dave Mathijs
body: Hi [@Jonathan Saldarriag](/t5/user/viewprofilepage/user-id/4888559) Welcome to the Atlassian Community!

What happens when you click on that 'Spaces' link? Are you redirected to the same page or another page?

comments: author: Jonathan Saldarriag
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)

thanks for the quick reply, when I click the link, nothing happens, I stay in the same page, it does not take me to any other page and it doesn't reload the page or something. Simply nothing happens.


author: Dave Mathijs
body: When you click on **Edit** of that page can you find any reference (with CTRL/CMD + F) to the word 'Spaces'? Or does the word 'Spaces' appear in any of the values of the fields of the **Table of Contents** macro?


author: Jonathan Saldarriag
body: No, no word Spaces is found in the page. Furthermore, in the table of contents macro, you can see in the preview that no "Spaces" is shown.![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/193968i616B52E48976FF19/image-size/large?v=v2&px=999 "Capture.PNG")


author: Dave Mathijs
body: I just noticed the word **Spaces** in the left sidebar under that page tree. Is that an app? Are you using Refined?


author: Jonathan Saldarriag
body: That is correct. You can see our Dashboard in this screenshot, and in particular the Space called EQS group:

![Capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/193977iC878CE3CA4AC642E/image-size/large?v=v2&px=999 "Capture1.PNG")


author: Dave Mathijs
body: That seems to be the cause of your issue. I added the tag **refined** to this question, maybe the Marketplace Partner can provide a solution.


author: Jonathan Saldarriag
body: Dave, I disabled the refined add-on and in fact this "spaces" went away. But if I enable the add on again, then I get the "spaces" hyperlink again.


author: Dave Mathijs
body: Don't hesitate to submit a support request with Refined to get some clarification.


Tags: cloud

confluence-cloud

refined
Jira Dashborad to be embedded in Confluence
Asked by madhukarangula:

Hi,

We are using jira and confluence clouds and both are linked.

Here the ask is, need to embed the one of the jira dashboard contains different types of gadgets to be embedded in confluence. Is there a way to do it.

or

can we develop a dashboard in confluence that display the results from multiple jira filter.

I know how to get the filtered results in a confluence page.

Thanks in Advance!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@madhukarangula](/t5/user/viewprofilepage/user-id/4888249) ,

welcome to the Atlassian community!

You can use single macros in confluence but, using builtin feature, you can't embed a whole JIRA Dashboard in Confluence.

Try this <https://atlasauthority.com/iframes-for-jira-cloud/>

Hope this helps,

Fabio

comments: author: Kishan Sharma
body: Hi [@madhukarangula](/t5/user/viewprofilepage/user-id/4888249)   

Welcome to the Atlassian Community!  

Currently there's no such feature available that can embed Jira Dashboard to confluence pages. There's already a suggestion raised with Atlassian - [Confluence Macros - could there be a macro added that displays a JIRA Dashboard within the page ?](https://jira.atlassian.com/browse/CONFCLOUD-70116)   
I would suggest you to vote for it and start watching it for updates.  

You can create dashboard in confluence to display issues based on Jira filters by using [Jira issues macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)


Tags: cloud

confluence-cloud

jira
i want to upload videos more than 100 mb size as attachment on confluence cloud
Asked by Sudhir Bhatia:

i want to upload videos more than 100 mb as attachment on confluence cloud, I am not able to do it.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Sudhir Bhatia](/t5/user/viewprofilepage/user-id/4775516) ,

By default limit for a COnfluence CLoud instance is 100Mb. Btw, you can increase this limit following this article <https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/>

Hope this helps,

Fabio

comments: author: Sudhir Bhatia
body: i am not getting any settings option in my confluence cloud, please see screenshot![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/193901iAF655FCC790AC16A/image-size/large?v=v2&px=999 "1.png")


author: Fabio Racobaldo _Herzum_
body: Unfortunately, based on your screenshot, you are not a Confluence Administrator so you can't do that. Please ask internally to one Confluence Admin.

Fabio


Tags: cloud

confluence-cloud
Space-wide variables for Confluence Cloud
Asked by oriane fontaumard:

Hello,

My team and I were wondering if Confluence Cloud supported space-wide variables in some way (through built-in features or plugins). We'd like to use them for our documentation but couldn't find any way to implement them - we've tried looking into a couple plugins but so far none of them have supported space-wide variables.

Thanks in advance for your help,  
Oriane Fontaumard


Answers:
author: Sofia Kargioti _QC Analytics_
body: Hello [@oriane fontaumard](/t5/user/viewprofilepage/user-id/4888084) and [@James Seabrook](/t5/user/viewprofilepage/user-id/4291587)

Sorry for not getting back to you earlier.

You can have a look at the [QC Documents](https://marketplace.atlassian.com/apps/1218839/qc-documents-for-confluence-cloud?hosting=cloud&tab=overview) app which let's you print out page elements through your spaces. You can choose to display the author of the page, the latest version, and a lot more interesting things, and every time you change those elements on your page they will get automatically updated on all the pages you have mentioned them.

I hope this helps with both your cases ?

Best,

Sofia


author: Sofia Kargioti _QC Analytics_
body: Hello [@oriane fontaumard](/t5/user/viewprofilepage/user-id/4888084)

Could you give some more information as to what you mean with space-wide variables and what you want to achieve? For example, would you like to display the properties of a certain page within a certain space to a second page?

Kind regards,

Sofia

comments: author: oriane fontaumard
body: Hello [@Sofia Kargioti _QC Analytics_](/t5/user/viewprofilepage/user-id/4038590)

Sorry for the lack of precision, we were thinking of text variables for the content of our pages, where each variable would reference a value we'd assign manually.

e.g., if our documentation mentions, let's say, the latest version of our app in multiple pages, we'd like to create a variable called LATEST_VERSION, to which we'd assign said version in string format (for example 'v1.0'). At that point, if we released a new version, we'd like to be able to go back to the LATEST_VERSION variable and change its value from 'v1.0' to 'v2.0' - and have that change reflected on all the pages where we've input LATEST_VERSION in our text.

Hope that clarifies it!

Thank you,

Oriane


author: James Seabrook
body: [@Sofia Kargioti _QC Analytics_](/t5/user/viewprofilepage/user-id/4038590)

Did you find an answer to this? I am looking for exactly the same thing!

Thanks,

James


Tags: cloud

variable
How to update confluence page with nicely looking JIRA links by "confluence.update_page" in python
Asked by Szymon Ko?odziej:

Hello there, I'm using python and update_page() function to post some html. Using something like:

\<p\><https://example.atlassian.net/browse/EXA-123>\</p\>

will be plain text, however is it possible to reach an output like the one on attachment?  
This view is being done automatically when i copy-paste JIRA link manually, however I've no idea how to reach it with html.

![13123.png](/t5/image/serverpage/image-id/193865i1301554BEA11EC05/image-size/large?v=v2&px=999 "13123.png")


Answers:
author: Szymon Ko?odziej
body: ```
'<p><a href="{url}" data-card-appearance="inline" class="external-link" rel="nofollow">"{url}"</a></p>'
```

working html format ;p


author: Dominic Lagger
body: Hi [@Szymon Ko?odziej](/t5/user/viewprofilepage/user-id/4530534)

I would suggest you not using HTML, instead use the [storage format](https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html) of confluence.

Then you will notice, that a jira issue is like so:

```
<ac:structured-macro ac:name="jira"
ac:schema-version="1"
ac:macro-id="1e82e54a-c515-4a93-b86f-d4b3a83427ce">
<ac:parameter ac:name="server">Jira</ac:parameter>
<ac:parameter ac:name="columnIds">issuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution</ac:parameter>
<ac:parameter ac:name="columns">key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution</ac:parameter>
<ac:parameter ac:name="serverId">ff94f833-c264-3d1f-a236-7bdb5d13106c</ac:parameter>
<ac:parameter ac:name="key">JIRA KEY</ac:parameter>
</ac:structured-macro>
```

Regards, Dominic

comments: author: Szymon Ko?odziej
body: I found option with html :p since your solution returned me some error.


Tags: cloud

confluence-cloud

jira
How to change header text style (e.g. header) without changing all surrounding text?
Asked by Craig Kelso:

Hi all,  
I'm finding an issue where I change the text style on a piece of selected text (e.g. from 'normal text' to 'heading 2') and it not only changes that text style of that selected piece of text, but also changes the text style of text I haven't selected both above and below this piece of selected text.  

++Steps to replicate++ :  
1. Select string of text with cursor.  
2. Select text style editor drop-down list. Choose 'heading 2'.  

++Expected result++ : **only** the text I have selected changes to 'heading 2'.

++Actual result++ : the text I have selected changes to 'heading 2' AND text I **haven't** selected both above and below this selected text also changes to 'heading 2'. The end result is that I have a whole paragraph above and above my heading also looking like 'heading 2'.  

\*\* any suggestions on how to fix this issue would be very much welcomed :) \*\*


Answers:
author: Terry Cromwell
body: In addition to the above advise "need to have line breaks on either end i" I noted that if the there is no text on the lines above and below the selected text, this also causes the Header change to be applied beyond the selected area.  
=================  
Ex In this example, if I highlight "My Header Text" and change it to Header 1, the "Text in the next Paragraph" will also change to Header 1.  
.........................................

<br />

\[NewLine\]  
My Header Text  
\[NewLine\]  

Text in the next Paragraph below....  
=================  
Ex In this example, if I highlight ""My Header Text" and change it to Header 1, one the selected text. "My Header Text"   
.........................................

<br />

Some Text\[NewLine\]  
My Header Text  
\[NewLine\]Some Text   

Text in the next Paragraph below....  

<br />


author: Brant Schroeder
body: [@Craig Kelso](/t5/user/viewprofilepage/user-id/2542366) This is very common issue in any online editor. If you want to have a header it will need to have line breaks on either end in order to only change it.

++This will work.++

This is a paragraph above the header.

**Header**

This is a paragraph below the header.

++This will not work because it will apply the header style to the whole line and not the selected text.++

This is a paragraph above the header. **Header**This is a paragraph below the header.

comments: author: Craig Kelso
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thanks so much, I've done this and it was worked. cheers


Tags: cloud

confluence-cloud

style