youngmon/atlassian-qna huggingface dataset:
HTML visualization in Wiki using data from JIRA?
Asked by Kristin Snyder:

I have a lot of data that I want to upload into JIRA, BUT each row of data needs to presented in its own wiki page in a narrative format (like wikipedia) for business users who will NEVER look at the data in JIRA.

My issue is that I don't know how to render that information in a user friendly way. I wish there was a way to embed a JIRA "issue" in a wiki page automatically. Is it possible, from confluence, to point to a JIRA issue and say "return" HTML for issue FFF-1234. That way, every time F-1234 is updated the Wiki page is also updated?

Any help would be great!

P.S. i already thought about creating a template in Confluence but i want the data source to be in JIRA so that I can continue to filter the information.


Answers:
author: Velizar Borisov
body: Hi Kristin!

I think the Confluence "Jira macro" is what you need. This will provide you the fields from the tickets you need and every time the Jira ticket is updated - the macro will be updated too.

Please check the following [piece of documentation](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/) for more info.

Best regards,  
Velizar

comments: author: Kristin Snyder
body: I wish it were that simple. We want to see a detailed/narrative view of the ticket on each wiki page. So if we have 20 tickets, we have 20 linked wiki pages. Similar to if I created a template in the Wiki, and filled it out for each of our tickets to share with our audience. The issue with the template/wiki approach is that i dont know how (or if) you can tie the attributes in the template back to an issue in JIRA.

Bascially, i need a DB (jira) that feeds one issue to one wiki page in a narrative view (not a list view). On the front end (the wiki) we want to just show the "guts" of one ticket per wiki page.

I hope there is some sort of plugin that takes a JIRA issue and serves up in the wiki as a detailed/narrative view of the entire issue.

Thank you so much for your help with my riddle!


author: Velizar Borisov
body: Oh, got it. Unfortunately, I'm not sure if that's even possible as Jira and Confluence are separated tools, despite the integration between them.

I would recommend you contacting Atlassian's support for that case. They should be a bit more useful than the whole community for that particular one.


author: Kristin Snyder
body: Thank you, Velizar! What is the best way to reach out to Attlassian Support? I will look around but if you know off hand, that would be so helpful!

Thank you!

Kris


author: Velizar Borisov
body: Just try the support page here : [https://support.atlassian.com/](https://support.atlassian.com/?)

If you don't find anything useful in the documentation you can scroll down to the end of the page and hit the "Contact Support" button which will get you to a request form.

Hope that helps!


Tags: cloud

confluence-cloud

database

html

jira
Confluence User Macro add page label
Asked by Matteo Gubellini _SoftComply_:

Hi,

I'm aware that there are other posts about this but still I can't find an answer.

I just need to add a label to another page. I have the page Id, the label name, etc., I just don't know how how to implement it. IT should be done automatically, no button to press or anything.

Please consider that I know close to zero about JavaScript...

Thanks

Matteo


Answers:
author: Matteo Gubellini _SoftComply_
body: ... and on the same note, how can I also add a new page to the same space?


Tags: confluence-server

label

macro

server
Make Expand Macro Title a Link
Asked by Tiffany Hsi:

I was wondering if there was any way to make the title of the expand macro a clickable link? The editing window doesn't have any place for me to add much styling. It just has a space for me to type the title of the expand and that's it.


Answers:
author: Dominic Lagger
body: Hi [@Tiffany Hsi](/t5/user/viewprofilepage/user-id/4265089)

To what do you want to link it?

The title of the expandable link is clickable. It expands the underlaying text.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/130783i6642D12EED1AF284/image-size/large?v=v2&px=999 "image.png")

Therefore, it is not possible to make a link with the title.

Regrads, Dominic


Tags: macro
Can't edit my pages or edit any thing! Emergency help!
Asked by Netset:

I have updated my confluence to 7.11.0

Collaborative editing is on!

Everything work ok! But I can't edit my pages; I get this problem!

### Cause {#toc-hId-1225708268}

org.springframework.jdbc.BadSqlGrammarException: Hibernate operation: could not execute statement; bad SQL grammar \[\]; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: PROCEDURE confluence.content_procedure_for_denormalised_permissions does not exist  
at org.springframework.jdbc.support.SQLStateSQLExceptionTranslator.doTranslate(SQLStateSQLExceptionTranslator.java:101)

caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: PROCEDURE confluence.content_procedure_for_denormalised_permissions does not exist  
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

Please help me how to solve the problem because I need to change sensitive information on my site otherwise it will cost me alot if not changed!


Answers:
author: Jing Kang
body: solution --\>

<https://community.atlassian.com/t5/Confluence-discussions/cannot-edit-create-page-anymore-after-upgrading-to-recent/td-p/1777465#U1777901>


author: Jing Kang
body: please provide a way to recreate the procedure.


author: Netset
body: Note: If I upgrade from 7.10.2 to 7.11.0 with mariadb (not in docker) it works fine.

If I take backup from the upgraded version from mariadb and restore it to mysql (in docker)

then confluence 7.11.0 works fine (Confluence with DB in mysql docker)


author: Netset
body: Hi,

I get this message when I tried upgrade Confluence from 7.10.2 to 7.11.0 With Database in mysql in docker!

Then I took abckup of the datbase from mysql in docker and restored it to mariadb installed in Linux CentOS 7! The upgrade worked fine then. I could even upgrade 7.11.0. to 7.11.1 in database in mariadb. I repeated the upgrade procedure again with db in mysql in docker I get the same message.

the tables recovery twice then I get that about nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: PROCEDURE confluence.content_procedure_for_denormalised_permissions does not exist

in confluence_home/logs/atlassian-confluence.log


author: Dominic Lagger
body: Hi [@Netset](/t5/user/viewprofilepage/user-id/2756681)

* When did you get this message?
* When you log in, when you save a page or when you want to edit a page?
* Does it occurs on any page or just some special pages?
* Are you the only one with this problem?

The error message says something like there is a problem with the encoding in the database.

* [BadSqlGrammarException](https://docs.spring.io/spring-framework/docs/current/javadoc-api/org/springframework/jdbc/BadSqlGrammarException.html)

Here is a similar post: [installation error BadSqlGrammarException Hibernate operation](https://community.atlassian.com/t5/Confluence-questions/installation-error-BadSqlGrammarException-Hibernate-operation/qaq-p/302007)

Regards, Dominic


Tags: confluence-server

server
Not able to claim site name
Asked by Rahjaz:

After purchasing license there is an option to "Claim your cloud site" and then to enter the unique site name. After pressing "claim site" nothing happens.

Any idea why it is so ?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Rahjaz and welcome,

Not sure if your problem is at your side, have you tried with a different browser or on a colleague computer?

Addionally, Would worth to press F12 at your browser to see if any javascript errors are thrown at the Javascript console.

Hope this helps to figure out where the root cause of the problem is.

Regards

comments: author: Rahjaz
body: Hi Jack,

Thanks for your response.

I tried with MS Edge and Chrome and same result. After choosing the site name and press claim site, nothing happens.

I also tried with my mobile browser (Safari) and it's the same issue.


author: Rahjaz
body: Hi,

I tried with another laptop and ipad and had the same issue. Contacted Atlassian support and they allowed to create site using free option and once done it will be linked to the license account.

Problem solved with a workaround.


author: Jack Nolddor [Sweet Bananas]
body: Glad to hear that!


Tags: cloud

confluence-cloud
How do I go quickly go back to boards page from a card?
Asked by Barbara Coles:

How do I go quickly go back to boards page from a card


Answers:
author: Alice
body: Just click somewhere outside the card and then the Trello logo at the top.

![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/14653i909F545139EDF79D/image-size/large?v=v2&px=999 "trello.PNG")

You can also click Boards in the left corner and it will open a drop down menu with a list of all your boards.
How to paginate requests on Trello REST API
Asked by Vantroeyen Eric:

In the documentation on [Actions Nested Resource](https://trello.readme.io/v1.0/reference#actions-nested-resource) it says that we can use the following parameters:

* limit
* page
* format

but in the paragraph [Nested Actions with Query Params](https://trello.readme.io/v1.0/reference#section-nested-actions-with-query-params) in the curl example it uses

* actions_limit

limit and page are not working on the curl example, meanwhile actions_format (which is not described) accept the count parameter.

So, I don't understand when or how to use **limit** and **page**.

I have a board with more than 1000 actions, I'd like to access those above 1000.

Can someone provide an example ?


Answers:
author: ra?l aguirre
body: i have the same problem,in JSON file from my trello board the actions are limited to just 1000

comments: author: Vantroeyen Eric
body: To have all the records, the solution is to iterate/repeat the request until receive an empty answer.


author: Oscar Triscon
body: You use **actions_limit** when you're requesting actions as part of another resource (e.g. **GET boards/BOARD_ID?actions=all\&actions_limit=1000** ), and **limit** when you're requesting actions directly (e.g. **GET boards/BOARD_ID/actions?limit=1000**).

If you're just interested in the actions, go for the direct request and specify **limit** . Once you get your response, get the date of the oldest action, and issue another request setting the **before** parameter to that date (e.g. **GET boards/BOARD_ID/actions?limit=1000\&before=2018-02-10T13:05:37Z**)


Tags: page

rest-api
Hi, I was loving the "Mark Notifications as Unread" functionality but am not seeing it anymore.
Asked by Charles Pisarra:

Hi, I was loving the "Mark Notifications as Unread" functionality but am not seeing it anymore. Please help, thanks!


Answers:
author: Mike
body: So sorry that disappeared on you!  

Our team has been running an experiment on a new version of notifications, and they made a change to the scope of that experiment, which did have the side effect of removing some people from it. I can't make any promises about its return, but comments have been very positive so far, so it's likely that this will return for everyone, but I can't say when, exactly. In the meantime, unfortunately, there's no way to opt back into that experiment, but I'll make sure the team knows how much you liked it!

comments: author: Philippe Dubuc
body: Looking to get back this feature a lot! Thanks


author: Rodrigo Carvalho
body: Me too!


author: Egorrishe_gmail
body: +1


author: Daniel Tan
body: +1


Tags: notification

unread
Outlook to a trello comment
Asked by Phil Jarratt:

Hi i understand i can email to a comment if i use the card address, however with so many cards and them only being there for a maximum of 2 days it is not efficent to use this method.

is there a way of using the Outlook add in and having the extra level to select the card??

you can select the board and list but not the card.

If anyone one has any ideas or a good work around it would be appreciated as it would save time

Thanks

Phil


Answers:
author: Mike
body: Unfortunately, not that I'm aware of. The Outlook add-in only allows you to create new cards, so wouldn't help in this case!

Right now, the only way to add comments to a specific card via email is by using the card's email address.

The only caveat is if you've already used the board's email address to forward an email creating a card, you can then use the board's email address again on a later message *in that same thread*, which will add the new text as a comment on the original card.
How to create deadline for each Checklist?
Asked by William De Jesus:

Good night people!

Is it possible to create delivery times for each checklist I add to the carton in Trello?

I want to create steps on a card and control how long each step should be delivered. If there is not an option with the "checklist" have another way of doing this?


Answers:
author: Alice
body: Unfortunately, due dates can only be added to cards, not to checklists.

You could create a list instead of a card and turn a checklist items into cards by clicking the item and selecting "Convert to Card". It removes the items and creates cards with the title of the items beneath the current cards. (More info [here](http://help.trello.com/article/737-adding-checklists-to-cards)).

If you don't want to have too many lists, you could turn your checklist items into cards, assign them due dates and use labels to visually separate the projects. Hope it makes sense! Here is an example:

![test.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/14650iF5D5F2CC778D2762/image-size/large?v=v2&px=999 "test.PNG")


Tags: checklist

time
Is there a default for no notifications when added to a card?
Asked by JR Esguerra:

We get too many emails when cards are moved or edited. We only care for notfications for when we are @ in a comment. Is there a way to have "watch, subscribe, follow" cards to be default to unchecked when added as a member to a card?


Answers:
author: Matthew N
body: Hey JR

You can't do this within Trello, but you can accomplish this with an automation tool called Butlerbot

To add custom automation using Butlerbot, follow these steps:

1) Add Butlerbot to your board here: <https://www.butlerfortrello.com/dashboard.html>  
-- A new list will be created titled "Butler"  
2) Add a new card to the Butler list, using the follow text

*when someone is added to a card, unsubscribe the member from the card*

Then, any time someone is added to a card, Butlerbot will in turn unsubscribe them from the card.

comments: author: JR Esguerra
body: That doesn't seem like a good fit because we're creating 100 cards a week and I ran through my "free" butler in the matter of minutes. Even if I had the highest tier it would fill up too fast.
Where is my Trello content stored?
Asked by David Spector:

The most important question about Trello, to my way of thinking, isn't addressed on its website in any obvious place: where is the content of boards, lists, etc., stored? If on my computer: details?

If on Trello's website (the cloud), is it stored encrypted or in plaintext (details)?

What other measures, if any, are taken to ensure that Trello data is forever recoverable and secure?

I would never use Trello for any real-world purpose until these questions are answered.


Answers:
author: Boris Berenberg - Atlas Authority
body: Have you seen <https://trello.com/trust>

comments: author: David Spector
body: Thank you, Boris.

This seems like excellent security and data protection, although AWS may be vulnerable simply because of its visibility as a primary cloud provider.

I only wish that information was clear in the introduction and overviews of Trello.

Thank you again,

David


author: Dima Storozhuk
body: [@Boris Berenberg - Atlas Authority](/t5/user/viewprofilepage/user-id/744528) thanks for that link [https://trello.com/trust.](https://trello.com/trust) I checked it, but I don't see information how the particular card, list information is stored in you ecosystem. Is it encrypted using my account password an non from the Trello/Amazon team can access decrypted data in database? Or data become encrypted just after backup? This link <https://trello.com/trust> does not explains everything.

Thanks.


author: Dasha Shakov
body: Hey [@David Spector](/t5/user/viewprofilepage/user-id/1186196)

The entire Trello platform is backed up, but users are responsible for backing up their individual board data.

The way to approach data security for any cloud-based tool is the Shared Responsibility Model. The SRM is actually pretty common across popular SaaS apps.

In this case, you and Trello share the responsibility of keeping your data secure and available.

More specifically, Trello is responsible for the software, infrastructure, and disaster recovery of the entire platform.

You, as a user of the platform, are responsible for password security, permissions given to users and third-party apps, and backups of the data you put in your boards.

To protect your organization from data loss in Trello, you can use the [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) Power-Up, available in the Power-Up marketplace.

In the case of a data disaster, you'd be able to use [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) to swiftly restore your boards back to the way they were when everything worked perfectly.


Tags: backup

security
How do you have a single card appear on multiple boards, and sync across the boards?
Asked by Tess Hart:

I would like to have a card show up in two boards. When I update the card in one board, I want it to automatically update in another board. I understand how to copy a card, but the copied card will not update with changes I make to the original. I want the copied card to continue to be synced to the original, and vice versa.


Answers:
author: Matthew N
body: Hey Tess

Have a look at [this document](http://help.trello.com/article/1097-mirroring-cards) for some workarounds, since the mirror functionality isn't available directly within Trello.

comments: author: Tess Hart
body: Thank you, Matthew! Super helpful.


author: Qasim
body: Hi [@Tess Hart](/t5/user/viewprofilepage/user-id/1186156)

You can accomplish this using Unito's Board Sync. It's currently a featured power-up on the Trello Power-Ups page. I've attached two other links you may find helpful in taking your Trello to the next level with Unito.

Trello + Trello (<http://bit.ly/2ZXqwhe>)

Master Board Webinar/Tutorial ([http://bit.ly/2OB4oIa)](http://bit.ly/2OB4oIa)?)

Let me know if you have any questions, or need any assistance! I'd be glad to help.

Best,

Unito
Card Cover Images On/Off per User, not for All Users
Asked by Jason Bass:

My trello team consists of me (the guy who does the projects) and the salespeople who sell the projects. The salespeople want the card cover images on. I want them off.  

For whatever reason, I find Trello hard to look at with all the images on and, more importantly, the cover images push a lot of cards in MY column "below the fold" (they go offscreen). And, unfortunately, I simply overlook or forget about projects that go offscreen. I've done it several times.   

In my opinion, this feature should vary BY USER. In other words, if I turn images off, that should affect only MY view, not all users of that board. In fact, I was surprised that it was not like that already. (I turned the images off thinking it would affect only MY view, and suddenly I have a salesperson in my "office" asking why I turned them off).  

I am thinking about asking for this as a feature. Anyone else think this is a good idea?


Answers:
author: Mike
body: Hi Jason,

Thanks for sharing that idea!

One of the main ideas that Trello works with is the idea of a shared perspective, so knowing that everyone who looks at the board is seeing it in the same way. For this reason, we're not likely to create a setting that could enable card covers for only some board members, but I can definitely see how that would be useful for you. I'll pass this on to our team for their consideration as we iterate on the Trello platform!

comments: author: Jason Bass
body: I understand. Thank you for the consideration in either case. I definitely appreciate the response. :)


author: David Ells
body: On this topic of keeping more "above the fold" is it possible to scale down the size of the covers? The size currently is quite large. I'd love for a small and medium option as well.
Does Trello has a limit for iterations inside a list?
Asked by Bruno Gon?alves:

I know that inside Trello's API I can make at maximum 100 calls per 10 seconds, but what I'm facing is actually a problem that is giving me some sort of Headache:   

What I want to do, actually: I have a list that has more than 30 cards and I want to grab their actions (for the last activity and update on card). But the problem is: As I'm making a for iteration for each card to grab its actions, it seems not to iterate through the Trello.cards.get() function, when I needed it to do so before plotting the entire table.

if needed, I'll post part of the code I'm using to get the actions and cards.


Answers:
author: bentley
body: Bruno,

If you have a single list with the cards on it, you can get the actions for each card in a single call to the API. For instance, we can use this public board as an example: <https://trello.com/b/1Jz6SorC/the-dev-board>

To get the most recent action for each of the cards in the first list (**Incoming Bugs** - 5501eaf12a0f4b882b0e2170) we can make the following request:

[https://api.trello.com/1/lists/5501eaf12a0f4b882b0e2170/cards?fields=id\&actions=all\&actions_limit=1](https://api.trello.com/1/lists/5501eaf12a0f4b882b0e2170/cards?fields=id&actions=all&actions_limit=1)

We are including a request to include actions via the query params (documented at <https://developers.trello.com/reference/#actions-nested-resource>).


Tags: card
Trello Best Practices for Newbies
Asked by Carl Robison:

I work with a team of people scattered across the country. We've mostly communicated with Slack in the past but needed something to help track our projects. We've set up a team board in Trello, each of us has our own personal to-do boards and we've installed the Slack app to get notifications. At first, every time somebody posted something on the team board everybody would get notified even though most of the time, tasks just need to be viewed by one or two people on the team. We went in and adjusted some of the board/card settings but we're not getting the results we'd like. So I'd like suggestions about the best way to put items on to the board that will only notify those individuals that need to work on that task. Here's what our board looks like now.

![Screen Shot 2018-02-09 at 9.33.45 AM.png](/t5/image/serverpage/image-id/14520i4547B9803132A275/image-size/large?v=v2&px=999 "Screen Shot 2018-02-09 at 9.33.45 AM.png")

Thanks in advance for any advice!


Answers:
author: Mike
body: Hi Carl,

It's not possible for the Slack App to only notify specific individuals, depending on the card. The App is passing *board notifications* to a particular channel or DM, and it can't filter that based on a person, only type of notification.

One consideration is to use something like Zapier, which is a third-party service that connects various applications without any coding. Using Zapier, you can connect Trello and Slack, and each person can send their own personal notifications to Slack, which can give you what you're looking for. You can check it out here: <https://zapier.com/zapbook/trello/slack>

comments: author: Carl Robison
body: Michael,

This is exactly what we were looking for. Thanks so much!