youngmon/atlassian-qna huggingface dataset:
When starting confluence service, an error about MySQL session isolation level was raised
Asked by YY Brother:

This Exception is as follows:

MySQL session isolation level 'REPEATABLE-READ' is no longer supported. Session isolation level must be 'READ-COMMITTED'.

I know the resolution is as follows, but I don't know why the db config was changed. Could anyone to figure it out? Thanks.

-- ?????  
-- ??InnoDB????????????  
-- SELECT @@tx_isolation;  
-- ?????????  
set global transaction isolation level read committed;  
set session transaction isolation level read committed;


Answers:
author: Srinatha T
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879) ,

Welcome to Atlassian community.

Yes, as rightly pointed out by [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) you should change it to read-committed. Actually we have a detailed KB regarding the same. You can go through the below page.

* [Confluence-fails-to-start-and-throws-mysql-session-isolation-level-repeatable-read-is-no-longer-supported-error](https://confluence.atlassian.com/confkb/confluence-fails-to-start-and-throws-mysql-session-isolation-level-repeatable-read-is-no-longer-supported-error-241568536.html)

I hope above info helps. Have a good weekend.!

Thanks,

Srinath T


author: Nic Brough -Adaptavist-
body: I've run into this too, I managed to get away with swapping the database to read-committed.

If I were you, I would test that change to read-committed works


Tags: confluence-server

server
I cannot acces audit log with the below warning popped out
Asked by YY Brother:

**Your URL doesn't match**

Confluence's base URL is set to [http://localhost:8090](http://localhost:8090/) but you are accessing Confluence from [http://localhost:8090undefined](http://localhost:8090undefined/).

[Update base URL](http://localhost:8090/plugins/servlet/audit/undefined/admin/editgeneralconfig.action)


Answers:
author: Thiago Masutti
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879)

Take a look at the link below as this might be related to something on your browser.

<https://stackoverflow.com/questions/11017609/undefined-randomly-appended-in-1-of-requested-urls-on-my-website-since-12-jun>

Kind regards,  
Thiago Masutti


author: Srinatha T
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879) ,

Welcome to Atlassian community.

As per our [Configuring Server Base URL](http://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL), the Server Base URL must be the same as the URL you use to access Confluence.

If the Server Base URL is set incorrectly or is different to the URL used to access Confluence, then such warning is issued. So, as per the warning above, looks like you are trying to access the confluence with [http://localhost:8090undefined](http://localhost:8090undefined/). Which has a word "undefined" at the end ?

Follow the above article and make sure you are using the same URL which is configured.

Thanks,

Srinath T

comments: author: YY Brother
body: I think the server base url is correct, which is the same as what I used to access the Confluence homepage:

Server Base URL: <http://localhost:8090>

General Configuration: <http://localhost:8090/admin/viewgeneralconfig.action> {#toc-hId--556484502}
---------------------------------------------------------------------------------------------------

Audit Log: <http://localhost:8090/plugins/servlet/audit/>  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/195415i0BF2E1247230AAE8/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

server
If I move a page created by someone else from on space to another will it maintain the creator?
Asked by Penny Sylvia:

I want to move a page from one space to another and maintain the creator who created it's credit.

Will the creator still show as the original creator in the new space?


Answers:
author: Srinatha T
body: Hi [@Penny Sylvia](/t5/user/viewprofilepage/user-id/4902952) ,

Yes, the author information does not change when the page is moved to a new space. I just tested it and it retained the author info in the new space.

Hope that helps . Have a good weekend. !

Thanks,

Srinath T

comments: author: Penny Sylvia
body: Thanks a bunch!


author: Srinatha T
body: [@Penny Sylvia](/t5/user/viewprofilepage/user-id/4902952) . Ur welcome. Have a good day!


author: Srinatha T
body: Hi [@Penny Sylvia](/t5/user/viewprofilepage/user-id/4902952) ,

Welcome to Atlassian community.

Yes, the creator information is preserved in the new space. Let me quickly test this and update here.

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Penny Sylvia](/t5/user/viewprofilepage/user-id/4902952) ,

If you feel that the above has answered your question , feel free to accept the answer. This way this thread will be marked closed and the community members can actually spend time on open issue's.

Have a good weekend.!

Thanks,

Srinath T


author: Fabian Lim
body: Hi [@Penny Sylvia](/t5/user/viewprofilepage/user-id/4902952)

I believe it's kept. Best way to check is to have someone create a new page and then move it.

Regards


Tags: confluence-server

server
Tables and panels display poorly in mobile interface.
Asked by Timothy:

We've observed that, when using the mobile interface, whether using default settings or custom CSS, tables have no border/cell lines, and cells don't have padding.

Panels seem to behave in the same way.

So these parts of our sites are difficult to read when viewing on mobile.

**Does anyone know of solutions for this behavior?**

We're on Confluence 7.15.1.


Answers:
author: Brant Schroeder
body: [@Timothy](/t5/user/viewprofilepage/user-id/4902792) welcome to the Atlassian community

Can you please share a screenshot?

comments: author: Timothy
body: Here's a screenshot. The "Need Help" chunk is supposed to appear as a panel. The content after the HR is a table.

I forgot one other issue: The Expand macro doesn't expand in the mobile interface. Like, in this screenshot, the "Zoom Quick Start Guide" link is an Expand macro. It doesn't respond when you tap it.

![Confluence_mobile.png](https://community.atlassian.com/t5/image/serverpage/image-id/195583iE301DE4D111ABB30/image-size/large?v=v2&px=999 "Confluence_mobile.png")


author: Brant Schroeder
body: [@Timothy](/t5/user/viewprofilepage/user-id/4902792) do you have any apps you are running?


author: Timothy
body: I'm not sure. How would I know if we're running any apps, so that I can confirm?


author: Brant Schroeder
body: [@Timothy](/t5/user/viewprofilepage/user-id/4902792) I did some additional testing. You are accessing the site through a mobile browser and not through a mobile app. The table formatting is removed on our server instance when I access it through the mobile browser as well. I use the mobile app because it has more functionality then the site on a mobile browser. Looks like this is the default behavior.


author: Timothy
body: Thank you for this info, Brant!

So you're saying there's nothing we can do to improve the mobile site through a browser?

We're expecting that most of our users will access our pages in this manner, which is going to make our pages appear badly.


author: Brant Schroeder
body: The only thing I can think of is being able to identify what stylesheet is used by the mobile browser view and override it with your own CSS. It obviously does not use any of the standard styling. You could also submit it as an enhancement request or bug here: <https://jira.atlassian.com/secure/Dashboard.jspa>


author: Timothy
body: Thank you for all your help!


Tags: confluence-server

server
Create Content from Template: Space Key question
Asked by Aaron Zercher:

I am wanting to put a button on my main Confluence page that allows users to quickly create a KB article. However, I do not want to going to the Space but to a page within the space.

Is this possible?

If so how?

I have tried Spacename\\SubSpace\\SubPage and it doesn't work.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Aaron Zercher](/t5/user/viewprofilepage/user-id/4879512) ,

you can use "Create from Template" macro that allows you to define template and destination space.

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/195357i3D3338CD066AE883/image-dimensions/403x275?v=v2 "Immagine.png")

By default, on creation, that page will be created as child of original page .

Hope this helps,

Fabio

comments: author: Aaron Zercher
body: Thanks for getting back to me Fabio,

However, this does not answer my question. I want to put this new page under a page under the space.

Like this:

SpaceName\\PageName\\NewPageName


author: Fabio Racobaldo _Herzum_
body: If your button is placed in PageName (dts of your structure) new page will be created as child of pagename.


author: Eric Eldridge
body: Has there been any updates to this? I'd love to be able to use the create content from button feature to create content in a different area (same space).


Tags: cloud

confluence-cloud

space-key
Table of Contents macro now blank
Asked by Erica Brown:

I've been using Confluence and the Table of Contents macros for 2 years, and in the last 2 days I've found that several of my existing pages (with previously functional TOCs) are now showing a blank space in the Table of Contents region.   

Has something changed in the last 2 days on the Confluence side?  

I have so far been able to get the TOCs to reappear in each case, by: editing the page, editing the TOC macro, and then re-publishing the page, but this is not an acceptable workaround.


Answers:
author: richardfan1126
body: I've tried different access patterns and observed that

If you go to the page directly (Typing URL or clicking the link from the external page), the issue will occur

If you go to the page by navigating inside Confluence (Clicking a link from the same Confluence site, finish editing, etc.) the issue won't occur.

comments: author: Erica Brown
body: Thanks Richard, I've found the same.  
It's annoying to have to navigate back and forth between pages that way (in the left sidebar), when I already have certain pages bookmarked, but that does seem to work.  

And the pages seem to be showing up "whole" more consistently now. Maybe Atlassian figured something out.


author: Alexis Marticorena
body: Ah, thanks for this observation! That's the same behavior here.


author: Alexis Marticorena
body: Just want to chime in that I'm experiencing this same issue! I'm also able to get the TOC to stick (but only temporarily) when I edit the page, then republish (in my case, I didn't edit anything on the TOC or page before republishing). Then I'll see TOC. But when I refresh browser, it disappears again.

comments: author: Erica Brown
body: That's the same thing I was seeing. If I actually edit the TOC, then it \*seems\* to stick, but just opening it to edit without actually changing anything didn't last.

... (rechecking)

Darnit, I just rechecked the page that had \*seemed\* to be fixed last week (after doing those minor edits), and now it's showing the same problem again.

This clearly looks like an Atlassian problem, and I can't find a good way to report the issue.


author: Erica Brown
body: I hope it's beginning to work again for you; it seems to be mostly working for me again.

I did notice the same sort of behavior "richardfan1126" mentioned here, also.


author: Alexis Marticorena
body: Thanks for the updates! Not completely resolved yet over here, but at least there are work-arounds for the time being!


author: Jerilyn Gon?alves
body: Experiencing the exact same issue, any updates?


author: Testify Office
body: any updates on this? got the same problem..

comments: author: Erica Brown
body: Nothing useful yet.


author: Erica Brown
body: It seems to be working more consistently now, but I never found any explanation


Tags: cloud

confluence-cloud

table-of-contents
How do I rearrange items within a page?
Asked by CE75:

How do I rearrange items within a page?


Answers:
author: Srinatha T
body: Hi [@CE75](/t5/user/viewprofilepage/user-id/4902957) ,

Welcome to Atlassian community.

It all depends on the content of the page. You should go through the below page. It has very good information on organising content on your page.

* [Page-layouts-columns-and-sections](https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html)

I hope the above page will answer your questions. Have a good day!

Thanks,

Srinath T

comments: author: Elizabeth Barr
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) is absolutely right with the link above, if you are using Confluence Server, [@CE75](/t5/user/viewprofilepage/user-id/4902957) .  

Because this question is tagged unknown-hosting-type, here is the Confluence Cloud documentation just in case: <https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/>


author: Srinatha T
body: [@Elizabeth Barr](/t5/user/viewprofilepage/user-id/4738329) , Thanks for sharing this cloud documentation. I am a server user so unknowingly i keep sharing info about server. I will keep this in mind from next time.

Have a good weekend.!

Thanks,

Srinath T


author: Elizabeth Barr
body: We make a good TEAM, [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ! Between us, we have it covered.
search the exact phrase
Asked by andrey lyubyh:

Hi there,

is there a way to look for an exact phrase (not just one word) across the documentation we have? Maybe I could take the entire phrase in quotes and it will give me the related search outcome.

regards,

Andre


Answers:
author: Srinatha T
body: Hi [@andrey lyubyh](/t5/user/viewprofilepage/user-id/4902939) ,

Welcome to Atlassian community.

Use double quotes around your search term to find a specific word or phrase. For example "product roadmap" will search for content that contains the phrase 'product roadmap', or a phrase where 'product' and 'roadmap' are the major words.

This is documented [here](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html#:~:text=Use%20double%20quotes%20around%20your,roadmap'%20are%20the%20major%20words.). You can check this page for more info.

Have a good weekend. !

Thanks,

Srinath T

comments: author: Richard Broadhurst
body: That is not an exact phrase search.  
The comfluence docs say:

Exact phrase search {#toc-hId--441079252}
-----------------------------------------

To search for content that contains the exact phrase "chalk and cheese":

```
"chalk and cheese"
```

but this is not true, most exact phrases cannot be searched for!


Tags: confluence-server

server
How to use Confluence at its best for lots of master wordings and translations?
Asked by Ieva Semen:

I am working on multiple weekly campaign creation on Confluence Pages. Our Text/Translation teams are working on texts/translations in 14 languges. Pages become massive and hard to navigate through them. Looking for a smart solution.

Any advice?

THANKS,

Ieva


Answers:
author: Alessandro Distefano
body: Hi [@Ieva Semen](/t5/user/viewprofilepage/user-id/4902884)   

If you're on Confluence Cloud, our app can help your team to translate and manage your translations.  

You can take a look here: [Lango Translator - Language Kit](https://marketplace.atlassian.com/apps/1222713/lango-translator-language-translations-kit-for-confluence?hosting=cloud&tab=overview)

In any case, there are several solutions on the marketplace that might help you manage multilingual content.  

Best,  
Alessandro


author: Mattia _bitvoodoo ag_
body: Welcome [@Ieva Semen](/t5/user/viewprofilepage/user-id/4902884)

There are different approaches that in your case facilitate the management of translations.

As suggested by Alessandro, there are different apps for Confluence on-premise and cloud in the Atlassian Marketplace that allow setting up and managing different language versions. This can be done by creating a separate page for each language, or by collecting all translations on a single page and using a language switcher to view only the desired language.

However, it is not mandatory to use a translation app. Perhaps a concept of how the translations can be collected and managed in a structured way will help in your case. For example, by creating a subpage for each language or inserting the translations in the Expand macros on the same page.

Another approach is to insert the translations into tabs of tab navigations. But here again, an app is needed, as native does not allow this. Again, you can find various apps for this in the Marketplace. Depending on whether you want to manually create the tab navigation, these should be generated dynamically from subpages or pages with certain labels.

I can only recommend you to play through the different options, with or without additional apps, and see which of them simplifies and speeds up the work in your team the best.

Best regards

Mattia

comments: author: Laura Campbell _Seibert Media_
body: Hi [@Ieva Semen](/t5/user/viewprofilepage/user-id/4902884)

What about creating a child page for each translation, and display the text/page to be translated using the Excerpt or Include page macro?

You can then use the Child pages macro on the parent page to automatically list all the translations.
How do I delete page? I don't have this option when clicking on 'three dots'
Asked by Ieva Semen:

The space has unrestricted access and I need to delete some pages. However there is no option to dete them when clicking on three dots.

P.S. I am a new Confluence user who became responsible for the previously created space. So I won't understand fancy explanations and need step by step guidance :)


Answers:
author: Garrett McCreery
body: Hi Ieva. Welcome to the community.

On the left hand of the space can you see "space settings"?

Then can you see "space permissions"?

From there you should be able to see who has permissions to do what.

If you have admin rights, you should be able to edit permissions that will allow you to delete pages, spaces, etc. In the example below, I can do everything in this space except "Delete Own"

![screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/195320i4BE23BA6934B2439/image-size/large?v=v2&px=999 "screenshot.png")

comments: author: Ieva Semen
body: Hi Garrett,

I am afraid that I don't see space settings/permisssions on the left hand of the space.

See below.

![Confluence space.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/195441i36B873C783F7EFE9/image-size/large?v=v2&px=999 "Confluence space.PNG")


author: Garrett McCreery
body: You will have to ask an Atlassian admin to give you the privileges.
How do I cancel a free trial before the 30 days expire?
Asked by Yolonda Kennedy:

Hello,

I want to evaluate the TinyGRC app using the 30 day free trial in order to determine if my organization should pursue the use of it for IT compliance. Before I install it, I wanted to know how do I cancel the subscription before the 30 days expire? I did not see any instructions for how to do that. Thanks.

Yolonda


Answers:
author: Srinatha T
body: Hi [@Yolonda Kennedy](/t5/user/viewprofilepage/user-id/4075715) ,

Alternatively, if you are not interested in the App after testing, just uninstall it and forget about it. Why do you have to worry about cancelling subscription? Just a thought. If the App does not ask for CC info for trial then I think we are good. In any case ur decision. The best way would be reaching to TinyGRC who will be in a good position to answer your question.

Have a good weekend.!

Thanks,

Srinath T

comments: author: Patrick Read
body: In my case, it says I can't uninstall because the subscription still exists. The subscription says it's pending for 30 days. Bit of a chicken and egg thing.


author: Srinatha T
body: Hi [@Yolonda Kennedy](/t5/user/viewprofilepage/user-id/4075715) ,

Welcome to Atlassian community.

Since this question is related to a third party App TinyGRC. You might want to write to the support team of the TinyGRC. Below link has the support info for the same.

* [TinyGRC - Support](https://marketplace.atlassian.com/apps/1218785/tinygrc?tab=support&hosting=cloud)

Have a good day!

Thanks,

Srinath T

comments: author: Megan H
body: I actually have this same problem with Comala Document Control. Canceled the subscription during the 30day trial period, but the Uninstall button is disabled - apparently through the end of the original trial period. I did reach out to AppFire and they advised that it is an Atlassian control. So now we're trying to implement a new approval process and we cannot uninstall the one we did not choose to move forward with. Absolutely UNACCEPTABLE.


Tags: cloud

confluence-cloud
???????????
Asked by Ramin:

?????? ????. ?????????? ?????? ???? ???????????. ??????? android ????????? macbook. ?????? "????" ??????????? ?? ????????. ? ???????? ? ?????????? ?????? ????? ?????????? ?? ???????????.


Answers:
author: Soumyadeep Mandal
body: Hi [@Ramin](/t5/user/viewprofilepage/user-id/4153570) ,

Please read these documentations and make sure you have enabled and follow the steps correctly!

<https://help.trello.com/article/1195-push-notification-settings-for-mobile>

<https://help.trello.com/article/793-receiving-trello-notifications>

<https://help.trello.com/article/740-notifications-are-not-working>

<https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>
Sample 9-5 calendar
Asked by Adrian Miraszewski:

Hi,

do you know how to make changes in 9-5 calendar for all projects?   
Not for each project separetely.

Best regards,  
Adrian


Answers:
author: Soumyadeep Mandal
body: Hi [@Adrian Miraszewski](/t5/user/viewprofilepage/user-id/4073581) ,

You have to use separate power-ups for the separate boards then the rules will also you have to make separately.


Tags: calendar

jira-service-desk