youngmon/atlassian-qna huggingface dataset:
Trello board/cards not appearing automatically on Dropbox paper.
Asked by Barnaby Gunning:

I'm new to Trello and trying to use with Dropbox Paper. Can't seem to get boards to appear on Paper .. link appears fine and links to the board but the benefit of seeing the board from within paper is lost. Any suggestions?


Answers:
author: Barnaby Gunning
body: Hi Crystal,

actually all I can see is the url.

I have tried a variety of ways to get it working but the embed doesn't seem to trigger.

I'd love to know how to get this working..


author: Crystal Davis
body: Hi Barnaby,

Crystal from Trello Support here.

Currently you can embed cards in Paper but the boards will show up as the small non-interactive embed. You can find out more about that here: <https://blog.trello.com/embed-trello-cards-and-boards>

Let us know if you have any other questions!


Tags: dropbox
Not able to use draw.io while making a new card
Asked by Franklin V:

I enabled the draw.io powerup. But while I am making a card I cant see the powerup on the right hand side ![Screenshot_1.png](/t5/image/serverpage/image-id/17828i02981A5672CBB9B7/image-size/large?v=v2&px=999 "Screenshot_1.png")


Answers:
author: Torben_trello
body: Once a Power-Up is enabled on a board, we'd expect to be available on all cards. Would you mind reaching out to trello.com/contact with your browser information, the board link as well as the steps to recreate the issue? We'd be happy to take a closer look.
Can you change the "Due-Date" text to say something else?
Asked by funhaus_bot:

Strange request, I know.

<br />

I work in video scheduling for a online channel and I was wondering if the "Due Date" text could read "Upload Date" or anything else. Since custom fields do not populate in the calendar it would make a lot more sense to our editors if the "Due Date" read as something else.

Any ideas if this could be accomplished?


Answers:
author: Matthew N
body: hey Adam

the "Due Date" entry on the due date is not customizable, so you cannot change it to be something else.,
Package Tracker Power-Up: Tracking isn't updating on Trello, but is on other tracking sites.
Asked by Tara Johnson:

I have a Trello board with multiple cards using the Package Tracker Power-Up to track certain packages as they are picked up, in transit and delivered to customers. Recently I've noticed that some of the cards are not updating to reveal updated tracking info, so now I'm having to go through each card, pull up the tracking number on the carriers tracking site and confirm where it is in transit. Again, this is only affecting some of the cards, but there doesn't seem to be a trend. Anything I can do to ensure all of the cards are updating?  
I have about 100-150 cards on this board at a time.


Answers:
author: Denise
body: Hi Tara,

As this it sounds like that's an issue with your specific account, would you mind reaching out to us at <https://trello.com/contact> and providing the link(s) to the Trello card(s) in question?

With that, we can take a closer look and see what's going on. Thanks!


Tags: package

power-up
Copy checklist to a word or excel file
Asked by Mark Paigen:

Does anyone know an easy way to copy the items in a checklist and paste them into a word or excel document?


Answers:
author: Mark Paigen
body: Thanks!


author: Marta Galofre de Alos
body: Hey Mark,

Thanks for that!

You can either select all the checklist items and then copy paste them into the Excel or Word document or use the export function to export your board's content.

![Screen Shot 2018-03-27 at 09.43.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/17959i4FF6B2E346CC8DC1/image-dimensions/483x310?v=v2 "Screen Shot 2018-03-27 at 09.43.25.png")

Here you can find more information about getting data from Trello into a Spreadsheet: <https://help.trello.com/article/828-getting-custom-data-from-trello-into-a-spreadsheet>

Also, here's more info on exporting your boards from Trello: <https://help.trello.com/article/747-exporting-data-from-trello-1>

I hope that helps :)

comments: author: Stacey Brattain
body: How do you select all the checklist items? Whenever I try to do it, it moves the items instead of highlighting them


author: Abu Hazim
body: Click a little bit out of the list items, to the left of checkmark box, then drag down.


Tags: checklist
I have a problem with synchronising my calendar
Asked by Jac van Aert:

When I change the due date from a card in Trello, the change isn't visible in my calendar.


Answers:
author: Zach L_Anglois
body: Do you have more information on this? Is this the first time you're setting up you calendar with a trello feed? Are you on a Windows or a Mac?

comments: author: Jac van Aert
body: It is indeed the first time I use the calendar and I are on Windows. My problem is that the calendar doesn't seem to synchronise in my Outlook calendar when I change a card in Trello from 'To do' to 'Done'.


author: Zach L_Anglois
body: If you've set up the feed correctly once and your Outlook calendar is showing cards with due dates, then It sounds like the problem might be that Outlook doesn't update from the calendar feed in real-time.

Does it just take a long time for the status to update from 'To do' to 'Done'? Or does it just not update any more?

Also, when you say it moves to 'Done' does that mean you move it to a list named "Done" or does that mean you check the due date box?
@Mencion
Asked by OSVALDO JOSE REYES:

Tengo un problema con un usuario que, puede y pueden mencionarlo en jira pero en conflunce es imposible, no puede ni la pueden mencionar, revise los permisos igual que tienen los dem?s usuarios y esta todo bien, no se que puede estar pasando, pueden ayudarme por favor? Muchas gracias


Answers:
author: Vronik
body: Conf?o en que lo hayas solucionado


Tags: confluence-server

server
Confluence calendar is not sending e-mail nor notifications, using 7.10.1
Asked by Christopher Gallup:

When I create a confluence event and assign it to a WHO (which is the email of the person), I do not receive an email notification when the event starts.


Answers:
author: Fabian Lim
body: Hi [@Christopher Gallup](/t5/user/viewprofilepage/user-id/4284075)

Can you confirm whether you are watching the calendar?

Here are instructions on how to start watching: <https://confluence.atlassian.com/teamcal/watch-a-calendar-247070749.html>


Tags: confluence-server

server
Permission to mark tasks as completed
Asked by Robert-Christoph Riemann:

Hi, I need (your) help.

My Use Case:

* I use a general checklist to keep track of several migrations (checklist is a confluence page)
* There is a specific instance of the checkliste for each site to be migrated
* we will migrate approx. 40 sites, i.e there will be 40 instances of the checklist
* to keep track of the status for all asks to be performed, I used tasks to be checked as soon as the task ist done.
* since there are different responsibles for the migration/tasks at each site, the asks do not have any (at)mention part.

My question:

What are the minimal permissions I have to grant to a user of the space that he or she will be able to check the tasks as "done"? Read-Access only does not work, the permission to create new pages works but it gives to many permission to everyone.

Thanks and regards

Robert


Answers:
author: edwin vasquez
body: Hello [@Robert-Christoph Riemann](/t5/user/viewprofilepage/user-id/4284062) and welcome to the community!  

The user will need the permission to add pages. Unfortunately, there is no way to only allow permission to tasks. In case you havent seen it yet, here is a link to the space permissions page.

<https://confluence.atlassian.com/doc/assign-space-permissions-139460.html>


Tags: confluence-server

permission

server

task
Any tips for embedding a SmartSheet KPI dashboard into a Confluence page?
Asked by Dan Warman:

I've been looking through the old Q\&A.....do I need this module?

[https://marketplace.atlassian.com/apps/1221472/html-iframe-macro-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221472/html-iframe-macro-for-confluence?hosting=cloud&tab=overview)

Anything else? Any tips/tricks/advice?


Answers:
author: Igor Medeiros - Modus Create
body: Hi [@Dan Warman](/t5/user/viewprofilepage/user-id/4282012) ,

Not sure if you were able to find a solution for this one yet.

Just want to let you know that our app [Markdown Macro for Confluence](https://marketplace.atlassian.com/apps/1211438/markdown-html-plantuml-latex-diagrams-open-api-mermaid?hosting=cloud&tab=overview) allows you to add iframes and much more to your Confluence pages.

Feel free to reach out.


Tags: dashboard

key-performance-indicator

metric

smartsheet
removing attachments altogether
Asked by jtdotcom:

Hi,

When trying to migrate to the Cloud from self hosted confluence, I received the following for one of the Space:

"Failed to read 74 attachment(s). Check the Confluence log file for more details."

I believe these attachment are no longer exist/lost after I have backup and restore in previous versions.

How can I going about to bypass or remove these attachment references altogether for the migration to work for this space.

Regards,

Josh.


Answers:
author: Carlos Viscarra
body: Im having the exact same issue with 9 attachments that failed to migrate.

The problem is I cant seem to find the spaces and pages where those files are supposed to be. Do you know how to find the name and location of the attachments? I went into the Space and deleted the attachments I thought were the issue but they were not.


author: Nic Brough -Adaptavist-
body: The "fix" that should really be done is to put the files back where they were removed from. I would be worried about a backup that loses files!

If you don't want them any more, then you could just put stubs in place for the files (a simple text file with a short string in it saying that the original file has been lost for example), that would stop the errors causing problems.

The other option would be to dig through the database, removing the references in the attachments table to those files.

comments: author: Carlos Viscarra
body: The issue I am having is that the log file wont tell me which attachments failed to migrate. Any ideas why the log wont give me those details?


author: Nic Brough -Adaptavist-
body: When I've seen this in the past, the log has told me what page they were attached to, but if you are not getting anything out, then you might have to do this by force. Read the whole attachments table in the database and check for the physical existence of every file it says is attached.


author: Carlos Viscarra
body: The only positive I have is this failure to migrate is only happening with 1 space. So I am hoping the database has well defined space-attachment table references.


author: Nic Brough -Adaptavist-
body: It's not, it's a list of attachments only, with references back to the pages they are attached to.


Tags: confluence-server

migration-customer-care

server
Can't export the page in russian language to pdf file - text is broken
Asked by Iryna Pakrouskaya:

I have a page in my Confluence space that contains text in russian language. When I try to export it to pdf file I see the broken characters instead of russian text. Could you please advise how to fix this problem?


Answers:
author: Teodora V
body: Hey [@Iryna Pakrouskaya](/t5/user/viewprofilepage/user-id/4283437),

Maybe your default font does not support Cyrillic characters, which is why they're missing in the export. You can try using a different font that supports all the necessary characters. And you can see more about PDF export customizations on [this page](https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html).

comments: author: Iryna Pakrouskaya
body: I can't select any other font. I assume that Confluence provides some default font but it's really strange that it does not support Cyrillic characters


author: Teodora V
body: Oh, I just saw that there is a bug logged about that: <https://jira.atlassian.com/browse/CONFCLOUD-59512>

You can upvote and watch the issue if the progress change. Meanwhile, try the suggested workaround:

<br />

**The only workaround would be to use the Print button, for example, in Chrome and save the page as a PDF.**


Tags: cloud

confluence-cloud

export

language-ru
Plugin to navigate space structure from sidebar
Asked by Stanislav:

Hepl me if you know plugin to navigate from sidebar between every spaces in confluence and every page of the spaces.

I try to use "Spacetree for Confluence" but i need spaces(in red squre) that they can wrap(fold). To make sidebar simple if i will put a lot of spaces there.

![ttttt.png](/t5/image/serverpage/image-id/132429i3CCC54B205282FBF/image-size/large?v=v2&px=999 "ttttt.png")


Answers:
author: Brant Schroeder
body: [@Stanislav](/t5/user/viewprofilepage/user-id/4204478) Have you looked at any of the other navigation apps? One of these might work for you [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=Navigation](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=Navigation)


Tags: confluence-server

server
Create a how-to-article starts in another Folder
Asked by Norbert Doetsch:

Wenn ich einen neuen How-to-article anlegen will, startet Confluence immer in einem anderen Projektordner. Ab- und Anmelden brachte nichts.


Answers:
author: Pavel Junek
body: Hallo,  
Willkommen in der Atlassian Community!

Wenn Sie in Confluence eine neue Seite erstellen, m?ssen Sie zuerst den Bereich eingeben, in dem Sie den Artikel erstellen m?chten, oder Sie m?ssen den gew?nschten Bereich auf der rechten Seite des Men?s ausw?hlen.

![select space.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/132425i14AE90486BCED0BC/image-size/large?v=v2&px=999 "select space.PNG")

Pavel


Tags: cloud

confluence-cloud
how to see/show all documents in a space?
Asked by shob:

I uploaded some files our team needs, e.g. a jar file, to a page in a confluence wiki.

I cant remember which page I uploaded it to.

Is there any way to find it?

If we want to use confluence as a basic document store. To do this we would need to:

1. be able to search for documents
2. user to be able to get a list of documents.
3. be able to link to documents which are in other pages, easily.
4. be able to organise documents in a thearchy independent of pages.
5. Not require additional plugins/costs

Is any of this possible?


Answers:
author: marc -Collabello--Phase Locked-
body: [@shob](/t5/user/viewprofilepage/user-id/4191872)Confluence is not designed as a document store. That means you can' resolve your requirements with Confluence alone.


Tags: cloud

confluence-cloud
Unable to create template in Space
Asked by guy:

Hello,  

We are using confluence and we do not have the option to create templates in our space. We have tried admin user, or any other user but with no success. The Tab simply does not appear.  

Thank you for your help.


Answers:
author: Andrew Kendris
body: Hello [@guy](/t5/user/viewprofilepage/user-id/3845978)

Great question and you'll need to do some digging in the space setting to find this functionality.

To create templates in your space, you would do so through the Space Setting screen located in the menu on the left. In that screen you'll want to go to the Content Tools tab where you'll see a Create New Template Button.

Hope this helps!

![Screen Shot 2021-03-01 at 8.11.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/132434i0CE995DDADDB6366/image-size/large?v=v2&px=999 "Screen Shot 2021-03-01 at 8.11.15 AM.png")

comments: author: guy
body: Hi [@Andrew Kendris](/t5/user/viewprofilepage/user-id/3981067) , Thank you for your reply.  
I fount the same documentation but when i go into space settigns -\> content tools We don't have the templates tab. Even with an admin account.  
What can be the issue?


author: Andrew Kendris
body: Do you have other tabs missing in your Space Settings toolbar? Are admins able to create global templates and blueprints from the Settings --\> Global Templates and Blueprints?


author: guy
body: The following image shows what we have

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/132544i9A4C541FFA2720B9/image-size/large?v=v2&px=999 "image.png")


author: Andrew Kendris
body: Upon further investigation, it might be because you don't have Space Admin rights.

Confluence administrators aren't necessarily space administrators. In order for them to be a space admin, they must belong to a group which has space admin and view permission for the space, or their username must be specifically granted space admin and view permission for the space.

If you don't know who the Space Administrator is, navigate to the space list in Confluence then click the on the Overview Tab and at the bottom of "Space Details", you will see the list of administrators.

Below are two Confluence Support Articles which may be helpful:

[What are space permissions?](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)

[Assign space permissions](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)


author: guy
body: Thank you very much for you r answer, We've noticed that the creator of the space is no longer working with us thus we don't have an admin to the space.  


Tags: cloud

confluence-cloud

template
why my html macro lost the style after saving
Asked by NI, Jiashun:

Hi team

I 'm trying to edit my page using html macro.

In my preview page,the html seems fine,so i click 'save'.When i switch to my page, the style lost.

I'm not clear about how confluence build my html macro. Do i need to configure html macro in code so it can display commonly?

The below are two picture of my html.The first one is the screenshot of my page.The second one is the preview page.Compared to the second one ,you can see the first one lost the style. Hope to get response from you soon.Really appreciate it.

![invalid html macro.png](/t5/image/serverpage/image-id/132378i621AA5F68CFBCF85/image-size/large?v=v2&px=999 "invalid html macro.png")![html macro.png](/t5/image/serverpage/image-id/132379i33CD2EF883B15A83/image-size/large?v=v2&px=999 "html macro.png")


Answers:
author: Brant Schroeder
body: [@NI, Jiashun](/t5/user/viewprofilepage/user-id/4132413) how are you adding the CSS? Is it inclined or via style tag?


Tags: cloud

confluence-cloud
Space page content is not displaying
Asked by Steve Lineham:

The content for <https://ahunga.atlassian.net/wiki/spaces/NAP/overview> is no longer displaying any content yet was working last week.

It just displays an error message "we couldn't display your content"


Answers:
author: Martin Bayer _MoroSystems_ s_r_o__
body: Can you check your browser's deveoper console for any errors? (F12 key in Chrome)


author: Gonchik Tsymzhitov
body: Hi [@Steve Lineham](/t5/user/viewprofilepage/user-id/4282560) !

Welcome to the community.

Is it similar billing plan as in that thread

<https://community.atlassian.com/t5/Confluence-questions/I-keep-getting-the-error-message-quot-We-couldn-t-display-your/qaq-p/1351601> ?

I hope it can be permission issue.

do you have sire-admin rights?


Tags: cloud

confluence-cloud
I can delete log file catalina don't stop sever Confluence
Asked by Fedorov Fedor:

Hello.

I can delete old log files logs/Catalina.date.out ? But not stop server Confluence.

I don't have free space now. I'm delete /tmp files, but still very little space was free up.

What files can i delete without stopping the service of Confluence?

Thanx, Fedor.


Answers:
author: Fedorov Fedor
body: Ok, thank you Kurt.


author: Kurt Klinner
body: [@Fedorov Fedor](/t5/user/viewprofilepage/user-id/1107346)

You can delete the mentioned files. In parallel you can verify via lsof what open file handles exist.

If the active log file like catalina.out should be the cause of your disk space issues, you could empty it by using

    cat /dev/null > catalina.out 

`without the need to restart confluence.`

`Generally speaking you should take a look should `<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

<https://confluence.atlassian.com/confkb/catalina-logs-are-not-rotated-or-removed-289276264.html>

`Cheers`

`Kurt`


Tags: confluence-server

server
Excel Macro not working
Asked by Nitin G:

I have attached one excel sheet and trying to add that using Macro screen but when I press insert nothing happening :(

I m using latest cloud version


Answers:
author: Carla Ann Rowland
body: Based on your input it is difficult to help you.

I did a test on my free cloud instance.

* I added the excel spreadsheet to my confluence page
* Went back to the confluence page
  * went into Edit mode
  * Added the excel macro
  * leave page name blank..because it is current page
  * publish the page

comments: author: Nitin G
body: surprisingly when i have kept name as blank it worked not sure why - Thank you


author: joseph.r
body: Ok so it worked on mine as well but when I publish I am getting this:

Any suggestions?

![Screenshot 2021-05-25 124304.png](https://community.atlassian.com/t5/image/serverpage/image-id/144774i9FB629DE57CCECCC/image-size/large?v=v2&px=999 "Screenshot 2021-05-25 124304.png")


author: teggenberger
body: Here's the problem I'm having, (see screen-shot) - page just keeps showing 'loading':

![Confluence-Excel-Issue.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/213570i4CC43F7C94D6C73F/image-size/large?v=v2&px=999 "Confluence-Excel-Issue.jpg")


author: Philipp Rutishauser
body: I have the same issue, however, my excel file is not saved on the same page (same file, various tables to be shown on different pages). Therefore I cannot leave the page name blank and therefore, the excel file cannot be found.

Any suggestions?


Tags: cloud

confluence-cloud
The mobile application does not work on Android
Asked by KaRiKaTurShik:

Good day! I purchased a confluence server license and configured the server.  
When I try to connect to the server from android app I get error  
This app needs Confluence 6.8 or later.

My server is version 7.9.1  
Confluence Mobile Plugin 3.1.1

When I connect to the server via IOS app, there are no errors.


Answers:
author: Vero Rivas
body: Hi [@KaRiKaTurShik](/t5/user/viewprofilepage/user-id/4251392)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Jira-questions/I-can-not-login-from-android-mobile-app/qaq-p/1618882>

Cheers

comments: author: KaRiKaTurShik
body: No, my problem is not related to login. The error appears even at the stage of adding a link to the server.


Tags: confluence-server

server
Attachments Dispaly Plugin
Asked by Anderson Hsu:

Hi,

Does the plugin suitable for confluence 11.0? Thanks a lot.

[https://marketplace.atlassian.com/apps/1211133/attachments-display-plugin?hosting=server\&tab=support](https://marketplace.atlassian.com/apps/1211133/attachments-display-plugin?hosting=server&tab=support)


Answers:
author: Fabienne Gerhard
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040)

looks like development of the plugin ended - that's what the latest review also says (in German). So there won't be any more support I think.

I would look for an alternative or use the normal [attachment plugin](https://confluence.atlassian.com/doc/attachments-macro-97911315.html).


Tags: confluence-server

server