youngmon/atlassian-qna huggingface dataset:
Multiple Feature branches
Asked by B SIMON PAUL:

Can we create a more one feature branch under the same develop branch? When i try to create a 2nd feature branch under the same develop i'm getting an error.


Answers:
author: Mike Corsaro
body: Hello! I assume you're using git flow? Could you post a screenshot better explaining what you're trying to do and the error you get? That will help us understand the problem better. Thanks!

comments: author: B SIMON PAUL
body: Can you tell me what is the difference in creating a feature branch through the "Branch" option in tool bar or by selecting the "GitFlow" option in the top-right corner in sourcetree ?
Cannot login to Sourcetree with bitbucket login
Asked by shrek_digital:

Hi,

I have no idea why my account can access bitbucket web site and using git scm to push/pull git data, but I can't login to sourcetree. Can you help me check this problem?


Answers:
author: Manju
body: Hi, This is a known issue and a fix is in the works. We will have a new build shortly to address this issue. In the meanwhile, please feel free to add bitbucket account with Basic authentication password or App password to continue using the services. Apologies for the inconvenience and thanks for you patience!
Source Tree Install
Asked by Steven Accardo:

Hello,

I have tried to install sourcetree multiple time without any success. The issue is that every time I get to the account portion, I click use an existing account, then I enter in my credentials, and it then gives me a login in error. I've changed my password already since then, I've confirmed a new password works and have logged into Atlassian manually with that password. So for some reason, it seems Source Tree isn't being passed my proper credentials when trying to install. Can you please provide assistance in getting this installed?


Answers:
author: Mike Corsaro
body: Hello! I suggest trying the new 3.0 release that allows you to login via Bitbucket via oauth in your browser. You can find the new version [here](http://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.0.5.exe)
SourceTree stage hunk committing all changes in a file
Asked by Phil_Dimeski:

Hey there,

Just noticed that when I try and stage a certain hunk of code through sourceTree and push those changes sourceTree will stage and commit all changes within the file. Is this a known bug or is this a settings thing within sourceTree?   

I have seem the same issue happen to other people.

Regards, Phil


Answers:
author: Manju
body: Can you please specify if this is happening on windows or the macOS? And may be file a ticket on our [public issue tracker](https://jira.atlassian.com/browse/SRCTREE) for us to investigate?

comments: author: Phil_Dimeski
body: Was happening on MacOS but may be due pre-commit setting. Thanks


Tags: commit

git

stage
Details view is gone (?!)
Asked by Claude:

A couple of days ago, when you went into a database entry in card view when you clicked on a card you would get another panel that opened next to the card and revealed all the details for that entry. Now it's gone...or am I doing it wrong?


Answers:
author: Remi
body: Great to know I'm not the only one.  

I'm assuming [my post yesterday](https://community.atlassian.com/t5/Confluence-questions/Potential-Bug-in-Confluence-Databases-Copy-entry-link-button-has/qaq-p/2608454) has the same cause as yours: The new on-hover functionality to add rows and columns between cells supersedes any other hover events in database views.

In effect, this removes the following functionality:

* View Entry Details
* Delete Entry
* Resize Column Width
* Copy Entry Link and thereby:
* Embed individual entry into a Confluence Page

Haven't received any feedback from Atlassian here or the Confluence Databases Help Center.

comments: author: Claude
body: Thanks for confirming [@Remi](/t5/user/viewprofilepage/user-id/3809441) There is now a little box with an arrow to expand to full detail view that shows up on top of the database. You have to close/open the view every time you select a new card. However, when you have a large database, you have to scroll back all the way to the top to click the arrow. Not pragmatic at all. What was great with the previous build , you just selected any card and you had the details.


author: Remi
body: Can confirm the upper button to expand to full detail.

I primarily used the table view in which this button only shows when the entire row is selected. Four hours ago the select row button was not showing on mouse hover. It does again now! Seems they fixed some things.

Thanks for the tip, [@Claude](/t5/user/viewprofilepage/user-id/5409201) ?


author: Fabio Racobaldo _Herzum_
body: Hi [@Claude](/t5/user/viewprofilepage/user-id/5409201) and welcome,

probably you are talking about card in a board referred to JIRA and not confluence.

If so, please verify that "Open issue in sidebar" option is enabled

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/305627iBE469A2677BD6269/image-dimensions/391x179?v=v2 "Immagine.png")

Hope this helps,

Fabio

comments: author: Claude
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) No not Jira, the question was posted in Confluence Databases community and I'm asking a question about Confluence Databases (clearly mentioned in my post). Somehow my question was moved out of the Databases group even though it was visible on that board for a day.


Tags: cloud

confluence-cloud

confluence-databases

database
Unexpected close tag - Import Confluence Spaces
Asked by Chris F:

Hi team,

I am trying to import xml backups of Confluence Server spaces to Confluence Clouds.

The imports of the XMLs worked on the 11 of Jan but when I'm trying to import now I've getting the following errors:

Unexpected close tag ; expected . at \[row,col {unknown-source}\]: \[2,9949\]

Any advice would be appreciated.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Do you know if it happens with all XML files you are importing or just this one?

Have you looked at line 9949 to see if there is a stray ';'

Can you as a test, skip the offending file and see if other XML imports have the same issue?

Just a few things to test.

comments: author: Chris F
body: Hi Shawn,

Thanks for the response.

I'm getting varying results with uploads. Some are making it through without errors, whilst 2 uploads are getting stopped.

When I investigate the lines in the xml there aren't any stray ';'s.

What's confusing me is that one of the uploads I'm getting an error on worked about a month ago. I'm not aware of any changes made to our Cloud environment.


Tags: cloud

confluence-cloud
Can't find the trash
Asked by Lisi Gardiner:

I am as ite admin

I go to the Space Settings \> Manage Content

and I don't see the trash. Why not?

I need to restore a deleted page


Answers:
author: Daniel M.
body: Hey Lisi,

You may be a **site admin** but not a **Space admin**.

* You can try to access the **Pages Trash** with the link **YourSite** .atlassian.net/wiki/pages/viewtrash.action?key=**\<spacekey\>**
* If you don't have permissions to access you will probably receive a "Restricted content" message.

As a **Site Admin** you should be able to **[recover admin permissions](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/#Recover-space-permissions)** in the space to become a space admin for this space and access the trash.

By the way, with your **standard subscription** to **Confluence Cloud** you are entitled to receive support so If you still face issues please **create a ticket** in <https://support.atlassian.com/contact/#/> and we will be happy to help you!

Regards!


author: Ankush Bora
body: [@Lisi Gardiner](/t5/user/viewprofilepage/user-id/3689225)   
In all likelihood, if you are unable to see the 'trash' (recycle bin), I would assume that you do not have the requisite access/privilege.  

You may check with your Confluence space admin to retrieve that *deleted* page.  

For further details, you may refer below link:  
<https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>


Tags: cloud

confluence-cloud
confiform IFTTT can be called by confiforms tableview
Asked by Brijendra Singh:

I have confiform forms after it's submission confiform IFTTT is getting triggered for mail .

for same form I have confiform table view where all fields are being called for reporting, which are being access by end users.

in confiforms tableview i have called edit control macro too so user can modify the record if anything is require.

now I need to call confiforms IFTTT for mail triggered if user modified a record and update certain flag using edit control. that particular flag will trigger the IFTTT for mail.

does it's possible, IFTTT can be called by confiforms tableview edit submissions.


Answers:
author: Alex Medved _ConfiForms_
body: Set up a rule <https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-SendEmail> that will trogger onModified event...

Alex


Tags: addon-com.vertuna.confluence.plugins.confiforms

cloud

confiforms

confluence-cloud
Is anyone else having issues with the Aura plugin on Confluence Cloud?
Asked by Jason Stueck:

Aura has been hit or miss over the last 3 days. Now we're going on a fairly long streak where it's been unavailable. Anyone else have this issue?


Answers:
author: Jan Kuntscher - appanvil - Aura Karma Mantra
body: Hello Jason,

This is Jan, CEO of appanvil, the team behind Aura. We haven't received similar reports from other customers regarding this issue. To ensure we address your concerns promptly and effectively, I encourage you to reach out to us directly via our [service desk](https://appanvil.atlassian.net/servicedesk/customer/portals).

Our service desk is the best avenue to investigate the issue thoroughly, possibly schedule video calls to understand better what's happening, and work towards a resolution.

Best regards,

Jan

comments: author: Jason Stueck
body: Thank you Jan.

I'll reach out now. I appreciate your time.


Tags: cloud

confluence-cloud
Issues with renewing translator Add-On
Asked by Eden Burton:

Hello I would like to renew our license/subscription.  
However this seems very difficult.   
![image.png](/t5/image/serverpage/image-id/305228i3A0D31CE3DC816BA/image-size/large?v=v2&px=999 "image.png")  

Please help me make this Add-On available again.

Thank you


Answers:
author: Barbara Szczesniak
body: [@Eden Burton](/t5/user/viewprofilepage/user-id/5425479) If you go to the [Atlassian Marketplace](https://marketplace.atlassian.com/) and locate the page for this app, you should be able to find a way to contact the vendor directly (generally on the **Support** tab).


author: Trudy Claspill
body: Hello [@Eden Burton](/t5/user/viewprofilepage/user-id/5425479)

Welcome to the Atlassian community.

What happens when you click on Kundensupport?

comments: author: Eden Burton
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)   
it opens the Atlassian Support page:![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/305392i0ADA25C4C50E181B/image-size/large?v=v2&px=999 "image.png")

It doesn't help, that's why i started to ask the question here

Thanks


author: Trudy Claspill
body: if you have enough permissions you can go to <https://admin.atlassian.com>, select your Organization, navigate to the Billing page, and manage your subscription to the app.

Generally apps are paid for through the admin hub. There are different payment methods (credit card, invoice) and time periods (monthly, annual).

If it isn't apparent from there how to renew your subscription then contacting the vendor for support is an option as [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) .suggested.

You can go to the Manage Apps page in your Jira instance to find a list of your installed apps. Each one will include a link to its Marketplace listing. The Marketplace listings include a support tab listing ways to contact the app vendor for support.


Tags: app

cloud

confluence-cloud
Gliffy template is broken and unable to create diagrams
Asked by Kelebogile Power:

This template is broken  
Unable to create diagrams using the Gliffy tool


Answers:
author: Teodora V
body: Hi [@Kelebogile Power](/t5/user/viewprofilepage/user-id/5425296)

You should definitely contact Gliffy's support team: <https://www.gliffy.com/support>

They will assist you in a timely manner.


Tags: cloud

confluence-cloud
Export To PDF breaks Info, Warning , ... panels
Asked by Roy Guns:

I have a few Info panels and Warning panels added to my confluence page but when I try to export it to PDF they break. The panels become 1 line and the text within appears underneath it in a 2 character wide column over the other existing text.

![Screenshot 2024-02-08 140928.png](/t5/image/serverpage/image-id/305225i92F2D849947C0578/image-size/large?v=v2&px=999 "Screenshot 2024-02-08 140928.png")

Is this functionality broken or might there something that could break these panels?


Answers:
author: Aron Gombas _Midori_
body: I don't know the *actual* answer, but if you need correct PDFs immediately, you should try the [Scroll PDF](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview) app as a replacement of the built-in PDF exporter functionality.


author: Dan Breyen
body: Hi [@Roy Guns](/t5/user/viewprofilepage/user-id/5425457) welcome to the community. I've seen several issues on Atlassian's Jira site for issues regarding the PDF export. I took a quick look and couldn't find one for this specific issue. Here's the search I used: [Atlassian Jira Search](https://jira.atlassian.com/issues/?jql=project%20%3D%20%22Confluence%20Cloud%22%20and%20text%20~%20export%20and%20text%20~%20pdf%20and%20text%20~%20%22panel%22%20and%20status%20!%3D%20closed)

Feel free to search for yourself and find one, otherwise contacting [Atlassian Support](https://support.atlassian.com/contact/#/) and maybe they can help find the specific issue or determine if it's a new one.

Hope that Helps.


Tags: cloud

confluence-cloud
Admin access for confluence page
Asked by Priya Pawar:

What is the process to get admin access on confluence page.


Answers:
author: Nikola Perisic
body: Welcome to the community [@Priya Pawar](/t5/user/viewprofilepage/user-id/5425428) !

Your space admin needs to give you the Admin permissions via the Space permissions option.

comments: author: Priya Pawar
body: Thank you [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) for your prompt response, but can you please elaborate more on the exact steps how can I request via Space permissions option.


author: Nikola Perisic
body: Yes [@Priya Pawar](/t5/user/viewprofilepage/user-id/5425428) , not a problem! Here are the steps:

1. Navigate to the home page of your space:

![Screenshot 2024-02-08 at 13.52.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/305216i9817106876307B18/image-size/large?v=v2&px=999 "Screenshot 2024-02-08 at 13.52.24.png")

I will be using my example.

2. Space settings need to be clicked, which will bring this screen:

![Screenshot 2024-02-08 at 13.53.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/305217i96A33F13E46AABC1/image-size/large?v=v2&px=999 "Screenshot 2024-02-08 at 13.53.23.png")

3. Users need to be selected, which will lead to this page:![Screenshot 2024-02-08 at 13.55.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/305221iC01EC8815BDB4D9D/image-size/large?v=v2&px=999 "Screenshot 2024-02-08 at 13.55.38.png")

4. In order for user to be added, click on the "Edit" option, which will give a Search for internal users field where you will be able to add users to your space.

5. Within the "Space" column, "Admin" option needs to be checked


Tags: cloud

confluence-cloud
Web Application Firewall (WAF) configuration for companion site-building app
Asked by Vassia Bravou:

Hello,

My company is trying to set up a Web Application Firewall (WAF) for Confluence Cloud with Refined Cloud (which works as a SaaS essentially, running in parallel to Atlassian and pulling in/pushing back content from/to Atlassian in a dynamic way).

Concerning Confluence, I am aware of [this document](https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/) which provides information about IP addresses and domains for Atlassian cloud products and explains how to allow-list certain domains and IP address ranges to ensure Atlassian cloud products and other services work as expected.

My question concerns the Refined Cloud (or any other site-building app for Confluence Cloud - like Scroll Viewport) and how we could configure the WAF so that we don't face any issues.

Thanks in advance for any insights!

Best,

Vassia


Answers:
author: Raj - Refined
body: Hi Vassia,

Raj from Refined here ?

Currently Refined doesn't support IP allowlisting I'm afraid - this is something we are looking into going forward though. Keep an eye on <https://help.refined.com/page/roadmap-cloud> for any updates!

Best regards, Raj Sehmi


Tags: cloud

confluence-cloud

firewall

refined

waf
How to improve page responsiveness to size and add/remove shortcuts?
Asked by migle.kaminskiene:

Hi,

How can we adjust our interface to smoothly adapt to different browser sizes to display the entire menu bar? Additionally, how can we incorporate additional shortcuts, such as Copy and Move, next to the edit icon  
![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/305194i565DEADDE197CACA/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Dan Breyen
body: Hi [@migle.kaminskiene](/t5/user/viewprofilepage/user-id/5425287) welcome to the community. I believe this would be this ticket on Atlassian's Jira site: [JRACLOUD-69130](https://jira.atlassian.com/browse/JRACLOUD-69130)

It didn't receive enough votes to be considered at the time.

Here's another ticket I found for customizing the toolbar: [SRCTREEWIN-986](https://jira.atlassian.com/browse/SRCTREEWIN-986)

You could vote for and watch it for future updates. There are other similar ones out there too.

Hope that helps.


Tags: cloud

confluence-cloud
PDF font size
Asked by Finn Arildsen:

When I export to PDF, the font is small and difficult to read. How do I change the font size used in PDF exports?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Finn Arildsen](/t5/user/viewprofilepage/user-id/5425214) !

You can refer to this page right here: <https://confluence.atlassian.com/confkb/how-do-i-change-the-font-sizes-in-pdf-export-833938097.html>

comments: author: Finn Arildsen
body: I am a simple user with no access to any of the settings referred to in the page you point to. I just want to export a PDF using a font size that I can read.

My workaround is to export to Word - which gives me a Word file that I cannot edit and therefore not change font size. So then have to save that Word file under another name and be able to change the font size. Cumbersome.


author: Nikola Perisic
body: Understood, do you have anyone with the access to this page? Since they need to make changes to this page by adding a custom CSS.


author: Finn Arildsen
body: Very well, but cumbersome that I have to track down someone else just to be able to print a copy of a page.

Thanks for extremely fast response, though :)


author: Johns Crista
body: To adjust the font size for PDF exports in Confluence, you can customize the PDF stylesheet. Navigate to the space tools [tekken 3](https://mypcgames.net/tekken-3-game-download/), then select "Look and Feel" and "PDF Stylesheet." From there, you can modify the CSS to change the font size according to your preference.


Tags: cloud

confluence-cloud
User macro stopped working because of missing context keys
Asked by Houssein Barkallah:

Hello fellow people.

We have a Confluence DC, to which we have added several "User Macros".   
One of which is pretty old yet very useful to us in formatting pages.

The macro stopped working and it only displays this message:
>
> #### User Macro "MACRO NAME" may use context keys **\[** action, permissionHelper, pageManager **\]** which are not set in system property **macro.required.velocity.context.keys** . If the macro is not rendered as expected, try to manually add those keys into the system property. {#toc-hId-315313947}
>
How is it possible to add the missing context keys? Thanks.


Answers:
author: Pavel Junek
body: Hi Houssein,

You can see this Confluence Bug - [CONFSERVER-82741 (Variables in user macro are not resolved)](https://jira.atlassian.com/browse/CONFSERVER-82741)

Here is described workaround:

### Workaround {#toc-hId-2112289328}

Please review the User Macro administration interface and the documentation at [Confluence objects accessible from Velocity](https://developer.atlassian.com/server/confluence/confluence-objects-accessible-from-velocity) to determine what modules should be allow listed.

Modules can be added using the system property below  

```
-Dmacro.required.velocity.context.keys=comma,seperated,key,values
```


Tags: confluence-server

macro

server

user-macro
Unable to Access for Confluence via Sphinx Documentation
Asked by Jayden:

```
# Configuration file for the Sphinx documentation builder.## This file only contains a selection of the most common options. For a full# list see the documentation:# https://www.sphinx-doc.org/en/master/usage/configuration.html# -- Path setup --------------------------------------------------------------# If extensions (or modules to document with autodoc) are in another directory,# add these directories to sys.path here. If the directory is relative to the# documentation root, use os.path.abspath to make it absolute, like shown here.## import os# import sys# sys.path.insert(0, os.path.abspath('../ahml_pyspark'))import osimport os.path as opimport sysHERE = op.dirname(op.abspath(__file__))LIB_PKG_PATH = op.abspath(op.join(HERE, "..", ".."))sys.path.insert(0, LIB_PKG_PATH)# NOTE: This is needed for jupyter-sphinx to be able to build docsos.environ["PYTHONPATH"] = ":".join(    (LIB_PKG_PATH, os.environ.get("PYTHONPATH", "")))# -- Project information -----------------------------------------------------project = "ahml"copyright = "2023, Amplify Health"author = "Amplify Health"# The full version, including alpha/beta/rc tagsrelease = "1.0"# -- General configuration ---------------------------------------------------# Add any Sphinx extension module names here, as strings. They can be# extensions coming with Sphinx (named 'sphinx.ext.*') or your custom# ones.extensions = [    "sphinx.ext.napoleon",    "sphinx.ext.autodoc",    "sphinx.ext.autosummary",    "sphinx_rtd_theme",    "sphinx.ext.todo",    "sphinx.ext.extlinks",    "sphinx.ext.intersphinx",    "sphinx.ext.ifconfig",    "sphinx.ext.viewcode",    "sphinx.ext.githubpages",    "sphinxcontrib.confluencebuilder",]confluence_publish = Trueconfluence_space_key = "AHAI"confluence_server_url = cxxxconfluence_server_user = xxxxconfluence_server_pass = "xxxx "latex_elements = {# The paper size ('letterpaper' or 'a4paper').    'papersize': 'letterpaper',# The font size ('10pt', '11pt' or '12pt').    'pointsize': '10pt',# Additional stuff for the LaTeX preamble.    'preamble': '',# Latex figure (float) alignment    'figure_align': 'htbp',}

The error: Permission denied on Confluence (rest-call) 
Code: 403
```


Answers:
author: Marc - Devoteam
body: HI [@Jayden](/t5/user/viewprofilepage/user-id/5425110)

Welcome to the community.

Your issues is you don't have permissions, as seen in the log provided.

You can't access Confluence on the cloud via the web call (API) with plain username and password.

You need to use an API key.

See "confluence_publish_token" at <https://sphinxcontrib-confluencebuilder.readthedocs.io/en/stable/configuration/>

API token documentation Atlassian:

<https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/>

<https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html>


Tags: cloud

confluence-cloud