youngmon/atlassian-qna huggingface dataset:
REST API too slow for finding new created page
Asked by S?bastien Anselment:

Hi,

with ConfiForms I have built a form and after submitting it one action is to create a new page. The page gets created and I get back the new page ID (createdPage). I can open it in the browser too. Now I want to call the REST API of Confluence to manipulate the page immediately after page creation. E.g. 1st get the page info:

Web service URL is set to: /rest/api/content/\[entry.createdPage\] and method is GET.

After submitting the form I get this error:

Requested to [https://wiki.\*\*\*.\*\*/rest/api/content/60722706](https://wiki.***.**/rest/api/content/60722706) has resulted in error. Response code = 404. Response contents: {"statusCode":404,"data":{"authorized":false,"valid":true,"errors":\[\],"successful":false},"message":"No content found with id : ContentId{id=60722706}"}

When calling this url in the browser with the same user configured for the web service connection I get no 404 error and the expected json object with page info gets returned. It seems that the Confluence index doesn't know the new created page when calling the API immediately after page creation. Searching this forum and contact to ConfiForms support could not solve this issue. Is there any possibility to get this working?

Thank your for any hint!


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Looks like it was issue related to reindex.

time to time I check by rest and reindex by rest as well

<https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/confluence.py#L840>


Tags: confluence-server

rest-api

server
I restored my confluence test instance with production data and now all images are missing?
Asked by Ankita Sinha:

I restored my confluence test instance with production data and now all images are missing. I checked the attachment storage. It was **Filesystem:**

C:\\Program Files\\Atlassian\\Application Data\\Confluence\\attachments in test system. Went to test syetm and found that it is 0 kb. So I manually copied the data from the same place in prod and placed it onto test and restarted the test system. Still did not help


Answers:
author: Shannon S
body: Hello Ankita,

Thank you for reaching out! Happy to help you with your issue. I just have a few questions for you.

1. Please let me know what your Confluence server version is. When migrating, did you do an upgrade or was it across the same version?
2. Please let us know the exact steps you took to perform the migration. Did you create an XML backup and include attachments there? Did you attempt to migrate the database and then copy the home directory over?

You'll want to have a look below for our [official recommendation on how to migrate Confluence](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html). If this is not the method you use, I would recommend trying it again using a clean Confluence installation.

Regards,

Shannon


Tags: confluence-server

server
Confluence not load some space - home page
Asked by me:

Hi

when I try to open Home page of Space , Confluence give me below error

Error: Rendering this content exceeded the timeout of 120 seconds.

FYI: it load sub page of space correctly but for some spaces give me this error

FYI: recently change base URL

Any idea?

Thanks,


Answers:
author: Fabian Lim
body: Hi there,

I found this KB article that may help you: <https://confluence.atlassian.com/confkb/large-images-timeout-when-image-effects-are-applied-to-them-can-cause-cpu-spike-949224591.html>

Essentially you have to work with the sys admin to increase the timeout.


Tags: confluence-server

error

render

server
How to get quick information of critical security bugs (and fixes)?
Asked by Ruben Nuredini:

Hi everyone,

at our organization we are running two instances of Confluence, JIRA ans Bitbucket. In order to avoid downtime due to maintenance we update the systems four times a year.

However, we were strongly affected by Confluence's last security leak ([CONFSERVER-57974](https://jira.atlassian.com/browse/CONFSERVER-57974)) and the system was down for couple of days.

Is there a way to get quick information about such security risks as soon as they are identified? Some kind of a mailing list without the need to read all release notes?

I found the page <https://confluence.atlassian.com/doc/confluence-security-overview-and-advisories-134526.html> but there is no option to subscribe to it.

Any ideas, experiences?

Thanks in advance,

Ruben


Answers:
author: Shannon S
body: Hello Ruben,

Thank you for reaching out! Happy to help. Below you can review where you are able to find these advisories, including how to ensure that you receive these updates via email:

* [Security Advisory Publishing Policy](https://www.atlassian.com/trust/security/advisory-publishing-policy)

> We will send a copy of all critical security advisories to the **'Alerts** **' mailing list** for the product concerned, excluding [Sourcetree](https://confluence.atlassian.com/sourcetreekb/security-advisories-900820352.html).   
> ***Note:*** To ensure you are on this list, please update your email preferences at <https://my.atlassian.com/email>.

Lastly, you can subscribe yourself to Proactive Announcements either via email or RSS feed:

* [Subscribe to Proactive Announcements](https://confluence.atlassian.com/kb/subscribe-to-proactive-announcements-277250853.html)

I hope this helps!

Regards,

Shannon

comments: author: Ruben Nuredini
body: Hi Shannon,

thank you for the prompt answer. Yeah, the [Security Advisory Publishing Policy](https://www.atlassian.com/trust/security/advisory-publishing-policy?_ga=2.37134437.478801674.1556778887-137026366.1464780145&_gac=1.196142686.1556188318.CjwKCAjwtYXmBRAOEiwAYsyl3CsPfl2qN64EmRYwJjmol_KXieYbTs_KHOw9Mu5CjBH1gGIyoeR_JhoCHlgQAvD_BwE)

seems to be what i need. I immediately subscribed to the mailing list.

The Knowledge Bases in [Subscribe to Proactive Announcements](https://confluence.atlassian.com/kb/subscribe-to-proactive-announcements-277250853.html?_ga=2.40199911.478801674.1556778887-137026366.1464780145&_gac=1.19604426.1556188318.CjwKCAjwtYXmBRAOEiwAYsyl3CsPfl2qN64EmRYwJjmol_KXieYbTs_KHOw9Mu5CjBH1gGIyoeR_JhoCHlgQAvD_BwE)seem to be outdated.

Best regards,

Ruben


author: Shannon S
body: Hi Ruben,

Wow, thank you for that. I hadn't noticed how out of date it is. I've submitted the feedback to have the article reviewed and updated.

I'm so glad you were able to get subscribed to the mailing list for security advisories, even with the out of date article.

Thank you again, and have a pleasant rest of your week.

Regards,

Shannon


Tags: confluence-server

server
How to open Webview in Roku.
Asked by depak330:

Is there any concept of web view in Roku like android iOS. I just want open web site through URL.


Answers:
author: Nic Brough -Adaptavist-
body: Is this about using Confluence on a Roku? Could you explain where you are stuck?

comments: author: depak330
body: Hy Nic Brough thanks for reply

i am new in roku development . i want open restaurant menu screen with help url .because restaurant menu template design as a html and css and deploy on server. i dont find any solution in roku development document. in which view i can open web page with help url?


author: Nic Brough -Adaptavist-
body: Ok, you're asking this question in a place that is about Atlassian software, not Roku. Some of us might use it, but this is not a good place to ask. I'd suggest you ask in a Roku developer forum.

My guess is that Roku use Confluence for documentation and you've clicked on a link for help with Confluence rather than Roku
Different auth for different Space in Confluence
Asked by titoalehandro:

Hello colleagues,  

We are currently looking solution (setting, tool, library, plugin, etc.) which gives the possibility to divide access for different Spaces in Confluence.  
First, it will fine if one group of users doesn't have access to the Space of Confluence.  
Also, it necessary that another group of users has access to another Space by two-factor authorization.  

I'd also appreciate it if you could help me with this issue?  

Thank you in advance. I am looking forward to your reply!


Answers:
author: Shannon S
body: Hello Alex,

Welcome to Community! It's great to meet you. I'm happy to help answer your question.

It's unclear from your message if you are on Confluence Server or Cloud, but I'll share the instructions for both.

++**Confluence Server**++

There's an add-on below that would allow you to have both an intranet and extranet in the same Confluence instance:

* [Space Privacy - Extranet for Confluence](https://marketplace.atlassian.com/apps/1216602/space-privacy-extranet-for-confluence?hosting=server&tab=overview)

For Two-Factor Authentication, there are a few add-ons for that as well:

* [Confluence apps - Two-Factor Authentication](https://marketplace.atlassian.com/search?product=confluence&query=two%20factor%20authentication)

For Confluence Server, and our user management software, Crowd, we have the feature requests below to add this feature natively:

* [CONFSERVER-24322](https://jira.atlassian.com/browse/CONFSERVER-24322) *Two Factor authorization, like Gmail has, to Confluence*
* [CWD-677](https://jira.atlassian.com/browse/CWD-677) *Support for two-factor authentication in Crowd.*

++**Confluence Cloud**++

If you are on Cloud, then the above add-ons are not available. However, unlike Server, there's a built-in two-factor authentication setup that you can use to [force a specific organization to use two-factor authentication](https://confluence.atlassian.com/cloud/secure-your-account-with-two-step-verification-939505063.html).

Lastly, to allow users to access a specific space in Confluence, and not other spaces:

* [How to Grant Access to One Space Only to a User in Confluence Cloud](https://confluence.atlassian.com/confkb/how-to-grant-access-to-one-space-only-to-a-user-in-confluence-815244321.html)

You would be able to modify this in order to access more than one space but restrict other spaces.

Please take the time to review this, and do let us know if you have any questions about it.

Regards,

Shannon

comments: author: titoalehandro
body: Thanks a lot)


author: Shannon S
body: You're welcome, Alex! Happy to help.

If you have any trouble please let us know!

Regards,

Shannon


Tags: atlassian-marketplace
Page history not loading. It just keeps spinning and gives up after a minute.
Asked by John M:

I made some changes to a Confluence doc and tried to view **Page History** but the page simply sits on the Confluence icon. The Chrome loading animation keeps spinning for a minute and then stops. The page just sits there after that.


Answers:
author: Shannon S
body: Hello John,

Welcome to Community! It's great to have you. Happy to help with this issue; I just have a few questions for you.

1. Could you confirm with me if the issue occurs on other pages, or only this one page?
2. Can your other users replicate the issue?
3. What kind of changes did you make to the page?
4. If you enable [Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html) on the instance, does the issue persist?

Looking forward to hearing from you soon.

Regards,

Shannon

comments: author: John M
body: Thanks Shannon!

The issue seems to have been a transient one. I reloaded the page after an hour or so and **it worked**. :)

However, to answer your questions:

1. A similar issue happened on one other page.
2. I'm not sure if they could have or if they're facing this issue on other pages.
3. I was adding to rather large tables. (The size of about 4 A4 pages.)
4. Haven't tried that.

Sorry if everything sounds too vague.

Best,

John


author: Shannon S
body: Hello John,

Thank you for the follow-up.

Something in the page history could be causing this or it even could be a resources issue. The best thing to do the next time you see this is to [reach out to Cloud support](https://support.atlassian.com/contact) so we can get a look at your server logs, and see exactly what is causing the problem.

Thanks again!

Regards,

Shannon


Tags: cloud

confluence-cloud
How to link confluence pages to web application.
Asked by Priti Verma:

Our organization is working on a web app. The help file is alreday created in the confluence. Now they want that if user click the help icon in the web application, the confluence page should display.


Answers:
author: Nic Brough -Adaptavist-
body: Put the link to the confluence page(s) in the web app. There's no reason not to.


Tags: cloud

confluence-cloud
Reset my Confluence account
Asked by Rupam Kumar Roy Chowdhury:

Request to reset by Confluence on urgent basis


Answers:
author: Ismael Jimoh
body: If you are on Cloud, then contact the confluence administrator of your instance to help with reseting the account.

If not(or if you are the admin of the account and there are no other admins on the instance), I will suggest reaching out to Atlassian support as they would be in the best position to assist you.

Cheers!


author: Rupam Kumar Roy Chowdhury
body: Hi, I am not able to activate reset my confluence account to access Idemia documents. Yes I believe confluence must be hosted on cloud.

Rgds


author: JiraJared
body: Hi [@Rupam Kumar Roy Chowdhury](/t5/user/viewprofilepage/user-id/3102789) , are you asking about Confluence cloud or Confluence server?

What exactly about your Confluence account do you want reset? i.e Password? Site?
can a create circles/groups in confluence to effectively manage contact names and their duties ?
Asked by manas:

I am looking to create a page which displays our contacts and their duties in case of series of events. Am i able to create groups/circles so the contacts with similar duties can be grouped together.

Cheers


Answers:
author: James Dellow
body: I can think of a couple of simple ways of doing this:

1. If these contacts are Confluence users, try the User List Macro - although it has limited display options
2. Use the Page Properties and Page Properties Report macros - create a page per content and group them using a labels, then generate a list with the report macro
I want to create a checkbox list but not as tasks.
Asked by Manali Butey:

Using a task list for my query results in the list appearing in the task report. I want the checkboxes but do not want them as tasks so that do not appear in the task report.

Or if there is a free plugin, please suggest.

TIA


Answers:
author: James Dellow
body: I think the only way of solving this without using a paid plugin is to write your own User Macro (assuming you are self-hosted, not Confluence Cloud) that filters the unassigned tasks from the report table generated by the Task Report Macro.

The report is a HTML table, so it should be possible with javascript.

You could also propose this requirement as an enhancement via <https://jira.atlassian.com/secure/Dashboard.jspa>
Initially i have access to update our confluence page however it was later on disabled?
Asked by Raz Comia:

I was initially granted to be able to update our group's confluence page way back March however upon checking again this time around I noticed I cannot edit any page anymore. I remembered that I saw "Edit" button way back then but can no longer locate it. has anyone experience the same and how did you deal with it?


Answers:
author: Ollie Guan
body: Hi [@Raz Comia](/t5/user/viewprofilepage/user-id/3102172) ,

You can contact the space administrator or system administrator to confirm that you have edit access to the page.

This may usually be caused by removing your edit rights in the space or by making page-level permissions restrictions.
I have shared a space and fro anonymous access and this was working but now has stopped.
Asked by Marc Pilli:

Access to n external help page i created was working and now I am getting "HTTP Status 403- forbidden" whenever i try to access the pages through a link sent to an external email

Space permissions are set to view and comment. Can anyone assist?

Thanks, Marc


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@Marc Pilli](/t5/user/viewprofilepage/user-id/3102122) ,

Can you try accessing the same page with your Confluence login credentials ? Are you still seeing the "HTTP Status 403- forbidden" error ?

This is to check if the Email link is appropriate or not.

Thanks,

Kiran.

comments: author: Marc Pilli
body: Thanks Kiran, it always works with my credentials but if i send the link to my gmail for instance it will let me in.

Given that anonymous access is enabled, my expectation was that it would work.

I have links back to confluence all over our web pages and customer can access the information this way but, a direct link to a customer to a confluence page is where i think the problem will be.


Tags: cloud

confluence-cloud
"Freeze first N rows" Table Filter macro (sticky): frozen area is not header row
Asked by Matt Loughran:

I have a table and the top row is a header row.

In Table Filter macro I specify '1' in **Freeze first N rows**.

While in **Edit** mode, I insert the macro on the page.

I paste the table into the macro.

I publish to see the magic.

It works, sort of, in that it creates a "frozen" area above the table that the table scrolls up inside of when I scroll vertically, hiding the table in a promising way, but the first row of my table is not the frozen area. I expected the macro to identify the top row of my table, which is a header row, and freeze ***it***, not the headerless space above my table. What have I done wrong?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi,

The [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) is our app, and the freezing row option works fine for me on our test Cloud instance.

Edit mode:

![Mon 4-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/161022i463E8EC22EF77317/image-size/large?v=v2&px=999 "Mon 4-3.png")

The [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro settings (the "Table height" field is an optional one):

![Mon 4-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/161023iD785DC6EED01E02C/image-size/large?v=v2&px=999 "Mon 4-1.png")

View mode:

![Mon 4-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/161024i324577200B57BE58/image-size/large?v=v2&px=999 "Mon 4-2.png")

If the issue persists for you, please raise a support ticket [here](https://jsd.stiltsoft.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2).


author: Sandy
body: Can you please share an image of what you are trying to do?


Tags: cloud

confluence-cloud
PDF Export : demote page headings based on the position of the page in the page tree.
Asked by Chikara Takahashi:

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

*In Confluence 6.12 and earlier, headings were demoted based on the position of the page in the page tree. Now headings are a consistent size on every page.*

I was using the function above until 6.12. Does anyone know how to demote page headings based on the position of the page in the page tree? Thank you.


Answers:
author: Robert Eiser
body: We need this functionality as well


Tags: confluence-server

server
Are there any recommendations for how a team should set up their pages? i.e. common structure
Asked by Omotola Haskell:

For a new team setting up Confluence for the first time, Are there any recommendations for how a team should set up their pages? i.e. common structure


Answers:
author: James Dellow
body: What kind of work does your organisation do and what kinds of teams are using Confluence?

For example a generic team space structure might include:

* A section for internal reference documentation, templates, links to other systems, tools, people/teams
* A section for meeting notes and work in progress
* A section for team admin - e.g. contact list, leave calendar, birthdays, favourite places to eat and drink, etc
* Use blogposts for updates, announcements, journaling, fun stuff, people coming and going, and news

Of course if you have a team of teams, you might want to split these out into their own spaces - e.g. all shared documentation lives in a specific space.


author: Kat Warner
body: Templates and blueprints can be helpful to encourage consistent formatting and to guide new users to provide information that is useful for everyone like labels.

There are some great suggestions [here](https://community.atlassian.com/t5/Confluence-articles/What-are-my-best-beginner-best-practices-tips-and-tricks-for-new/ba-p/994041) for new Confluence users.

comments: author: Andy - PTC Redundant
body: [@Omotola Haskell](/t5/user/viewprofilepage/user-id/3020694) : Wow! What a great question and such an open book.  
Go with what Kat has provided and see what looks applicable. And to add on to that I would also do some researching within your team(s).  
- How do they want to work?  
- What needs to be shared?  
- Is it only Wiki type pages or project/portfolio work?  
- How will / do they want to use Spaces?  
- Will Spaces be used 1 per project ?  
- Etc. Etc.  
Get them involved :o)

<br />

PS: Are you on Cloud, Server or DC?
why can't i create the new editing experience page in wiki space?
Asked by alex@castlery.cn:

when i try to create a new editing experience page , i got a blank page , which can't use "/+command". i don't know why , and i have used this new editing experience page for many months, but today that i can't create it anymore (i can click to create it , but only got a blank page without /+command)![QQ20190428-160527@2x.png](/t5/image/serverpage/image-id/52871iF5D73A293DA9E5FC/image-size/large?v=v2&px=999 "QQ20190428-160527@2x.png")


Answers:
author: Diego
body: Hello there!

Reading the issue description Alex, I understand that creating pages with the New Experience is not working.

Are you able to try the feature in**another browser** ? We could start by ruling out browser issues from the equation. After this, we can also try to access the feature in i**ncognito Mode.**

These tests will help us to rule out something wrong with **browser addons, cache or version** that might be affecting the feature from normally operating.

Now, could you clarify a few points for us? Here they are:
> 1. Is this affecting other users as well?
> 2. What exactly was accomplished with "/+command"?
> 3. Are you able to create pages normally, with the default experience?

Looking forward to your reply Alex!


Tags: confluence-cloud

create-page

wiki
purchase paper copy
Asked by Isaac English:

My instructor told me I could purchase a paper copy to have as well through the course link to the book. Is this still possible? I was told it would be a loose leaf copy for about $20.


Answers:
author: Nic Brough -Adaptavist-
body: What course and book?


author: Davin Studer
body: [@Isaac English](/t5/user/viewprofilepage/user-id/3100792) Having a paper copy is a handy thing ... especially during power outages. However, I do not think anyone here can help you with that. This community is for third-party help with Atlassian tools. Likely your school might use Confluence for course materials and you got here via a link. But this site is in no way connected to your educational institution.