youngmon/atlassian-qna huggingface dataset:
Butler and custom field
Asked by Alexey Simonov:

Hello, i try to use custom field with butler in "due date".

I create Custom Field named "Notify" and want to make Butler automation like:

"variable from custom field Notify" days before due date send email.

So if i put 5 in Custom Field before 5 days due date i get email.

But, i cant make it work cause cant use custom field in trigger section.


Answers:
author: Brittany Joiner
body: [@Alexey Simonov](/t5/user/viewprofilepage/user-id/3956277) hi there!

Have you thougth about using the Due Date field on the Trello card, rather than a custom field? When you set the due date there, you can specify when you'd like to be notified about it. I don't believe it goes out to 5 days, but you can set it to 2 days out. If you wanted to be hacky you could make the due date 3 days earlier and then set the notification to come 2 days before, which would be 5 days before the date you're actually looking for. Would that work?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/97963i640FF8CFE41DB395/image-dimensions/350x579?v=v2 "image.png")

comments: author: Alexey Simonov
body: Sorry, its not solution, i need recieve notification in some boards before 20+ days. I use it like license reminder so due date show real license expiration date.


author: Iain Dooley
body: [@Alexey Simonov](/t5/user/viewprofilepage/user-id/3956277) instead of using a variable to manage the interval prior to notifying you can do something like this:

![2020-06-06 at 3.03 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/98030iC3A05718E529234D/image-size/large?v=v2&px=999 "2020-06-06 at 3.03 pm.png")Then you can have your "variations" basically represented as separate butler rules for different labels. It limits the scope of the total number of variations you could have, so it may not fit your use case, but if your notifications are, say, 7, 21, 28 days then it would be feasible to set that up using 3 different labels/butler rules.

comments: author: Alexey Simonov
body: Thx, that's the way I currently use it, but its not really flexible for me cause I can use any period (1-30 days)


Tags: butler

due-date
Is there a way to link a pages document to a card?
Asked by markbowden:

I have all of my pages documents in the Icloud. Is there a way to link specific ones to specific cards?  


Answers:
author: Soumyadeep Mandal
body: Hi [@markbowden](/t5/user/viewprofilepage/user-id/3925303) ,

Welcome to the community!

Please visit the below link and follow the steps carefully. I hope it will solve your problem!

<https://help.trello.com/article/769-adding-attachments-to-cards>

comments: author: markbowden
body: Thanks for this. However I'm not looking to attach a file. I want to be able to edit it also


author: markbowden
body: Actually, yes sorry. I've reread that and see that I can. Many thanks
attachment
Asked by Elaine Keiser:

I am new to Trello this week. My team member uploaded an attachment. I could see that attachment. Next he uploaded another attachment and now on that card I cannot see any attachments. The icon on the card cover does show the paper clip symbol for attachments along with the number 2. So I know it is there, I just cannot see them when I open the card. Can you assist?

I figured out that Trello Gold is needed to see the attachments. All set!!


Answers:
author: Soumyadeep Mandal
body: Hi [@Elaine Keiser](/t5/user/viewprofilepage/user-id/3956365) ,

Welcome to the community!

To view the attached files you don't need Trello gold. If you want to upload/attach a file that is more than 10 MB then you will require Trello gold and many other reasons to have Trello gold: <https://www.trello.com/pricing>

Just goto the **board -\> open the card -\> show details**

**OR**

Just goto **BOARD -\> SHOW MENU -\> ACTIVITY**

by following the above you will able to solve or able to find out what has happened with your attachments in the card!

I hope this will solve your problem!

comments: author: Elaine Keiser
body: This is great however the attachments did not show up all morning, even after a restart. The minute I upgraded the PDF files showed up as they should. I am happy to be a part of the Trello community and don't mind paying for such a great tool.
deleted content
Asked by Gregory Serdahl:

I accidentally added a line on a list in a card and it erased the rest of the content. it asked me to "save" at the bottom and i did not clilck thinking if I closed it and opened in the content on that card would reappear and it did not.

what can I do??

Gregory


Answers:
author: Michael Pryor
body: This might help: <https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>
How do I make our board 100% secure?
Asked by Maja_Seidenfaden___ZILLION:

Hi Trello,

I've created a board for my team and I, its a private board and I would like it to become 100% secure with no possibility for anyone to enter without permission. The way that I invited my team was by creating a link, but now I'm afraid if anyone get a hold on that link, they will be able to access our board.. Also, members can invite others.  
How do I avoid anyone to enter our board without permission?

Thanks for your help!


Answers:
author: Soumyadeep Mandal
body: Hi [@Maja_Seidenfaden___ZILLION](/t5/user/viewprofilepage/user-id/3944751) ,

Welcome to the community!

Make the Trello board private! You can give other users only view permission so that they can't edit anything!

When you remove them from the board they don't get any access to that private board!

Visit the links below for more information

<https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team>

<https://help.trello.com/article/1177-personal-vs-team-boards>

<https://blog.trello.com/how-to-transform-trello-workflow-privacy-settings>

comments: author: Maja_Seidenfaden___ZILLION
body: Hi,

Thanks for the quick answer, I've already read the links earlier, but it dosen't answer my question. :)

The team members needs to be able to edit the board. However, I want to be able to controle who gets acces to the board.

As private settings, people who get a hold on the link, that I've sent out to my team, can access our board. How do I prevent them from accessing?


author: Maja_Seidenfaden___ZILLION
body: [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721)

I think the problem is, that I've invited my team by creating a link and not inviting them individually. Can I somehow deactivate the link? :)


author: Soumyadeep Mandal
body: Hi [@Maja_Seidenfaden___ZILLION](/t5/user/viewprofilepage/user-id/3944751) ,

Please visit the link below:

<https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>


author: Iain Dooley
body: [@Maja_Seidenfaden___ZILLION](/t5/user/viewprofilepage/user-id/3944751) in addition to the advice on disabling a link from [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) you can set board permissions so only admins can invite others:

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Also note that the way I always invite members to a board is by full email address, otherwise it is too easy to add some random with the same name to your boards!


author: Maja_Seidenfaden___ZILLION
body: Thanks a lot :)
Once an item is complete on a checklist, is it possible to move to the next card unchecked?
Asked by Kim_Blackburn:

I have a process for new students into my school and within the process I have separate cards e.g. Initial Enquiries (and I have a checklist on that board of students names). Then the next card is Responded so basically when I have put the name of the student on the initial enquiries, I want it to move to responded unchecked when I've checked it on the initial enquiries.

Is there a way to do this please?


Answers:
author: Iain Dooley
body: [@Kim_Blackburn](/t5/user/viewprofilepage/user-id/3956126) if I'm understanding you correctly, you have a card with a checklist containing the names of students and when one of these checklist items is completed, you would like a checklist item with the same text to be created on the card that represents the next phase in the process, if so this Butler command would do the trick:

![2020-06-06 at 3.15 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/98031iE7D511078BFE5942/image-size/large?v=v2&px=999 "2020-06-06 at 3.15 pm.png")

comments: author: Kim_Blackburn
body: Yes that's exactly what I want and I've actually used the Butler to move the names as lists now and attached a label so that when the label is attached it moves to the next list. However, I do get confused with cards and lists so maybe I'm not performing the right action. Basically I have a checklist under New Students called Responded e.g. Joe Bloggs, Any Name etc and not all of them get checked off at the same time but when I have responded to Joe Bloggs for example, I want that name to then move off the checklist under New Students and appear in the next Card called Responded. I will try the rule above and see if that works for me. Thanks :-)


author: Iain Dooley
body: [@Kim_Blackburn](/t5/user/viewprofilepage/user-id/3956126) to avoid confusion, the basic construction of Trello is very simple, you have:

Boards

Lists

Cards

Boards contain Lists

Lists contain Cards

You can then add a bunch of stuff to cards, like members, dates, labels, checklists and so on. The rule above should do the trick but you may need to modify the names as required.


author: Kim_Blackburn
body: Yes I think it's something I'll get used to the. more I use it obviously. Is there an undo button at all like control Z?


author: Iain Dooley
body: [@Kim_Blackburn](/t5/user/viewprofilepage/user-id/3956126) not as such but you can see what you've done recently in the board menu activity feed and undo it (ie. if you archive a card, you'll see that in the activity feed, click the card link and send it back to the board):

<https://help.trello.com/article/822-the-board-menu>


author: Michael Pryor
body: I'm not sure if this helps but you can use the keyboard to move through the cards on a board. When a card is open, use 'j' to move to the next open card.

comments: author: Iain Dooley
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) I didn't actually realise you could use the vim navigation keys when the cards were open :) I've used this multiple times since reading this answer, thanks!
Best software for artwork ticket system
Asked by Jamie Hayes:

I'm probably going to a biased group.  
I am not a user of any Atalassian software but am looking for a ticket system to handle our clients artwork requests. Small volume.

Any tips on deciding between Trello, Asana, Helpscoutm Zendesk etc?


Answers:
author: Iain Dooley
body: [@Jamie Hayes](/t5/user/viewprofilepage/user-id/3741993) I created a tool that lets you use Trello as a helpdesk by integrating it with a Gmail account:

<http://www.benkodesk.com/>

There's also a powerup that does this (although it won't work on mobile yet):

<https://www.sendboard.com/>

comments: author: Jamie Hayes
body: Thanks Iain, I will check it out.,
I would like to edit the text that comes with an invitation to a Board
Asked by Jodey Dance:

Right now the email invitation that is received comes with default text, "I'm working on this project in Trello and wanted to share it with you!" - I want to put my own note in this spot but cannot find the place to edit it. Thanks for any help!


Answers:
author: Brittany Joiner
body: [@Jodey Dance](/t5/user/viewprofilepage/user-id/3955098) as far as i know there is no way to edit it, but you can copy that link and send it in an email/slack/anywhere with a personalized note!

Just click "create link" under the invite menu!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/97812i6197CAF2E17F03C2/image-dimensions/449x237?v=v2 "image.png")

comments: author: Jodey Dance
body: Okay thanks, I guess that is an option.


author: Brittany Joiner
body: [@Jodey Dance](/t5/user/viewprofilepage/user-id/3955098) yeah, sorry there's nothing that I can think of to edit the message coming from the board!

Please accept this answer if we've solved this issue!
REST API - create card from template?
Asked by Hyland_ Kevin R_:

Hello,

The 'create a new card by email' option does not have options for creating a card from an existing template by email.

In looking at the REST API's at

<https://developer.atlassian.com/cloud/trello/rest/>

it seems like there are no specific options for working with a template either.

Is the workaround to get the checklists from the template with

### Get Checklists on a Card {#toc-hId-1147336767}

and then use

### Create Checklist on a Card {#toc-hId--660117696}

to add the "copied" checklists to a new card?

Any help is appreciated. ?

thanks,

Kevin


Answers:
author: Trung Anh Le
body: The best approach is using ***keepFromSource***

```
'idCardSource': 'card_template_id',
'keepFromSource': 'checklists'
```


author: Iain Dooley
body: [@Hyland_ Kevin R_](/t5/user/viewprofilepage/user-id/3955192) the solution you outlined is a good one, just build your template using Butler rules when a card is emailed into the board

comments: author: Entrepositive
body: [@Hyland_ Kevin R_](/t5/user/viewprofilepage/user-id/3955192)

This is what we do. There may be other ways of doing it but this is the easiest and most straightforward way we've found.

[@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)man, you are everywhere on this forum! You deserve something special from Atlassian for your dedicated contributions here.

EP


author: Iain Dooley
body: [@Hyland_ Kevin R_](/t5/user/viewprofilepage/user-id/3955192) thanks! Atlassian do actually send out nice things to community leaders and participants :) Although I've not been participating anywhere near as much the past 4 months due to being consumed by another project.


Tags: rest-api

template
Add a check list to some cards in my board
Asked by Cristina Larriba:

I have in the board some cards with a Checklist and I want to add the check list for all teh cards that do not have it, is there any way to do it not going one by one?


Answers:
author: Brittany Joiner
body: [@Cristina Larriba](/t5/user/viewprofilepage/user-id/3955050) i think the way I would do this, is i would create a label called "add checklist", and then I'd create a Butler rule that says "when a label is added to a card, add *\[the checklist you want to add\]*."

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/97814i981E1CF924CB2537/image-dimensions/583x247?v=v2 "image.png")

Then, use the [bulk actions power-up](https://trello.com/power-ups/5e4464985fd190825d164de3/bulk-actions#:~:text=Trello%20%2B%20Bulk%20Actions&text=Select%20multiple%20cards%20and%20perform,select%20cards%20across%20different%20lists) to assign that label to all the cards in your board. You can just check the lists, and then apply the label.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/97813i74E042C4B229362A/image-dimensions/552x263?v=v2 "image.png")

Note, if you want to prevent adding this list to cards that already do have it, you would just want to uncheck those cards. (You can tell if i has a checklist already by seeing the "0/4" on a card, like you can see in the above screenshot on "the Finnish way" card.)

If you don't have any other checklists, you could just include a butler command to reset all the checklists and THEN add the checklist you want, and then apply that to all the cards.

Hope this helps!
How to find and merge all email addresses from the Confluence Page (shortcut)?
Asked by Markus Fischbeck:

Hello all,  
I would like to compile an excel list with all email addresses on my confluence page. Can you help me how to search the many email addresses on the page? Is there a trick to quickly merge all the email addresses on the page into one list? It would take a long time to find and copy every single email address.

I would be very grateful for your help!


Answers:
author: Pramodh M
body: Hi [@Markus Fischbeck](/t5/user/viewprofilepage/user-id/4702835)

Welcome to Atlassian Community!!

Whats the purpose of doing it in Confluence, have the data exported to Excel and you can sort the data there.

Thanks,  
Pramodh

comments: author: Markus Fischbeck
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thank you very much for your answer!  
My Confluence site consists of many sub-sites and I am first concerned with identifying all the emails to then compile them into an Excel list.  
That means I don't have an overview in Confluence yet, where all the email addresses are already listed, but I'm first concerned with searching for the email addresses in a structured way.  
Is there a quick solution for searching email addresses on my Confluence page? I don't want to manually scan all pages for email addresses.  

Kind regards,

Markus
How to bulk clone issue without apps in marketplace? prefer with export import csv
Asked by dew:

guys please help me to bulk clone issue with export import csv  
thankyu


Answers:
author: Mohamed Benziane
body: Hi,

I will go for the REST API. Export the issue you want to clone and create a script that will read the csv file and use the API to create issue.

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post>


Tags: bulk-edit

clone

cloud

confluence-cloud
Alternate plugin for Embed Google Map Plugin or its DC compatibility?
Asked by SGANDHAM:

We are using Embed Google Map Plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin Embed Google Map is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Hana Ku?erov?
body: Hi [@SGANDHAM](/t5/user/viewprofilepage/user-id/4702698) ,

if you are reffering to this [application](https://marketplace.atlassian.com/apps/1211256/embed-google-map), I would recommend you raise a support request [here](https://katara.techtime.org/jira/servicedesk/customer/portal/9) (this page is mentioned on the Support tab) and ask directly the vendor of this application.

Anyway, I can see there's a [PRO paid version of this application](https://marketplace.atlassian.com/apps/16985/embed-google-maps-pro?hosting=datacenter&tab=overview), which is also available for Data Center, so I think this is the most natural choise.


Tags: cloud

confluence-cloud
Plugin data while DC migration from server
Asked by Kajal Kuwar:

Hey Community !!

We are migrating from server to DC and have one question.

If any plugin/app is incompatible with DC and if we find an alternate plugin for that then what about the existing app data. What can be done for app data migration to new plugin?

Please provide suggestions on this.


Answers:
author: Vishwas
body: Hey [@Kajal Kuwar](/t5/user/viewprofilepage/user-id/4671117)

It would be a manual activity, we should only migrate or configure the same setup/configurations that was done previously. Well each plugins differ and there isn't a generic solution that is there to switch it like that.

Best thing you could do is get in contact with plugin vendor and ask them for suggestions how to do the activity then can guide on the solution.

Regards,

Vishwas


author: Radek Dost?l
body: Jira will not help you migrate one plugin to another, how could it, they're 2 different apps. What you want is out of Jira's scope. Whatever you need to do you'll need to figure out, or, maybe somebody already has, or, maybe even the vendors have.


Tags: confluence-server

data-center

jira

migration

server
Alternate plugin for Frontend mentioning for Confluence Plugin or its DC compatibility?
Asked by SGANDHAM:

We are using Frontend mentioning for Confluence plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin Frontend mentioning for Confluence for Confluence is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Kishan Sharma
body: Hi [@SGANDHAM](/t5/user/viewprofilepage/user-id/4702698)   

If you are talking about [CRM Suite: Frontend mentioning](https://marketplace.atlassian.com/apps/1215472/crm-suite-frontend-mentioning?tab=support&hosting=server) plugin, I would suggest [submitting a support request](https://crmsuite.atlassian.net/servicedesk/customer/portal/3)with the plugin vendor to confirm since the app is currently not supported on DC hosting type.

comments: author: Kajal Kuwar
body: Yes [@Kishan Sharma](https://community.atlassian.com/t5/user/viewprofilepage/user-id/554991) , We have query regarding [CRM Suite: Frontend mentioning](https://marketplace.atlassian.com/apps/1215472/crm-suite-frontend-mentioning?tab=support&hosting=server) plugin.

We will confirm from vendor as suggested.

Thankyou !!


Tags: cloud

confluence-cloud
Alternate plugin for Google Calendar Plugin or its DC compatibility?
Asked by SGANDHAM:

We are using Google Calendar plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin Google Calendar for Confluence is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Kishan Sharma
body: Hi [@SGANDHAM](/t5/user/viewprofilepage/user-id/4702698)

Are you talking about "[Google Calendar for Confluence](https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?hosting=cloud&tab=support)" plugin? If yes, it looks like its only supported for Cloud hosting type at the moment. I would suggest you to raise [Submit a support request](https://codefortynine.atlassian.net/servicedesk/customer/portal/1/group/1/create/12) with the plugin vendor to confirm if they have plan to support it on DC hosting type.

comments: author: Kajal Kuwar
body: Yes [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) , We have query regarding [Google Calendar for Confluence](https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?hosting=cloud&tab=support) plugin.

We will confirm from vendor as suggested.

Thankyou !!


Tags: cloud

confluence-cloud