youngmon/atlassian-qna huggingface dataset:
When export some page to PDF,Content display is incomplete
Asked by Zhu, Xihe:

<https://ge-hc.atlassian.net/wiki/spaces/CJIAY/pages/199203775/KL64-Exploratory+Test+-+Delight+Features>

When export PDF above page,Content display is incomplete

Please help resolve that.

Thanks.


Answers:
author: Benjamin
body: Hi [@Zhu, Xihe](/t5/user/viewprofilepage/user-id/5415069) ,

That's your own site. Doesn't look like it's open publicly. Sometimes using Macros can caused possible issues with exporting PDF. See if you have any macros that may cause this.

If there's no macros used, you may want to try copying that page and then try to export with the copied page.

Another possibility is just print the page and save as PDF. or use the browser export PDF option.

Hope this helps.


Tags: cloud

confluence-cloud

unknown-hosting-type
what does mean? error code : g7s4p
Asked by Harry_???_:

Hi, there

Currently, I try to access my confluence that url is "<https://maderr.atlassian.net/>"

but I could not access with message "error code : g7s4p".

so I attached image that about this situation.

Please check ASAP.

we can't work due to this situation while today.![?????????? 2024-01-26 ????? 10.42.24.png](/t5/image/serverpage/image-id/302636i1E4E5B4265B00CA0/image-size/large?v=v2&px=999 "?????????? 2024-01-26 ????? 10.42.24.png")


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Harry_???_](/t5/user/viewprofilepage/user-id/5415029) ! Welcome to the Atlassian Community!

There's an active incident with Confluence Cloud in the Asia Pacific region. Details are here.

<https://confluence.status.atlassian.com/>


Tags: cloud

confluence-cloud
How to get all my Confluence documentation from 1 Atlassian account over to my new one.
Asked by Alex Vaz:

Hi all,

The company I work for is closing its Atlassian account and I have literally hundreds of Confluence pages I have created and wanted to bring into my Atlassian.

However, I cant find a way that clearly says, do this and get X. Different threads online seem very technical but all I want is a simple export / import.

Can someone help give me a url or path to get somewhere where I can upload a file and then magically all the pages show in my space?  

As for the original space, I used the export to XML feature and got the ZIP file. Was really hoping I could go somewhere and just upload that and then see all my beautiful documents in my space.

I found this space which look right, but it refers to Confluence Cloud and says Link to Cloud Projects. In my mind, I dont want to link anything. I want to import THIS data to THAT space.

Any assistance would be welcomed :)


Answers:
author: Armitha Reddy Toorpu Ceema
body: Hi Alex,

It is possible to transfer Confluence documentation from your existing Atlassian account to a new one. You can select "Import Spaces," option and I will provide the link below which will guide you step by step.

Please find the link below for your reference:-

<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

Please accept the answer if this helps you.

Thanks,

Armitha.


author: Alex Vaz
body: Note: I also used the import your space export and did not define a "Link to Cloud Project" and it finished and then nothing happened. No pages anywhere. Did I do something wrong?

![unnamed.png](https://community.atlassian.com/t5/image/serverpage/image-id/302635i4467CB9FB8B22626/image-size/large?v=v2&px=999 "unnamed.png")


Tags: export

import

migration

unknown-hosting-type
same here with error code "a6ekip"
Asked by ???:

same here with error code "**a6ekip** "


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Kim Yongtae](/t5/user/viewprofilepage/user-id/5415038) ! Welcome to the Atlassian Community.

There's an active incident with Confluence Cloud in the Asia Pacific region. Details are here. <https://confluence.status.atlassian.com/>


Tags: cloud

confluence-cloud
Confluence site is not accessible
Asked by ???:

Confluence site is not accessible.  
Is it a service failure?

* **error message**

An error has occurred  
The problem must be addressed on its own, but if it continues to occur, ask your administrator to contact Atlasian Support and provide the following.  

URL for this page  
Code associated with this error :g7s4p, a6ekip  


Answers:
author: Deepak Jain
body: Hello,

I request you all to subscribe to Atlassian status page to find out status information for each Atlassian product and service and receive real time updates:

<https://status.atlassian.com/>

Regards,

Deepak


author: ???
body: hello. Our company, Confluence, is also experiencing the same problem. A connection failure occurred at a similar time last week. It is working time and serious damage is occurring.


author: Dos_???_
body: <https://confluence.status.atlassian.com/>

Service Disruptions Affecting Confluence in Asia Pacific region

??? ???? ??? ?? ??? ????.

???? ????? ???? ???????


author: Dos_???_
body: ??? ?? ????? ???? ????? ?????.

?? ???? ?? ? ???? ???????.


author: landon
body: same here !!!!


author: Dos_???_
body: <https://status.atlassian.com/> looks fine but I faced the same problem.

??? ??????  
??? ????? ????? ???, ?? ???? ?? ????? Atlassian ???? ????? ???? ??? ?????.

? ???? URL  
? ??? ??? ??: a6ekip


author: ???
body: same here with error code "**a6ekip** "


author: ???
body: same here with error code "**a6ekip**"
Copy/Paste Jira links into confluence gives inconsistent results even with "display inline" selected
Asked by Jason Yu:

One of my colleagues is running into an issue where copy/paste Jira links only displays as a URL. She was able to copy/paste JIRA links with the "display inline" setting as normal. This week, she can only copy/paste the plain-text URL with no other smart link functionality.

While using Chrome, we tried clearing her browser cache, toggling issue linking on and off, toggling through the various display URL, Display inline, and display cards options. They are giving her inconsistent results. Copy/paste a JIRA link will most often post the URL only and does not include a hyperlink. However, toggling the issue linking option on/off will allow her to paste issue with hyperlinks, but not as inline or with cards.   

We switched her over to Firefox to see if this was a browser related issue, but when she copy/paste jira links, they display as cards even though "display inline" is selected.

These inconsistent results have us scratching our heads. We would appreciate any help.


Answers:
author: Benjamin
body: Hi Jason,

Indeed strange behavior. Have notice that sometimes when I copy and paste links, I need to hit enter to have the cursor go to a new line, then the link becomes a hyperlink.

However, there has been some odd behavior with copy and paste if you follow this post below:

<https://community.atlassian.com/t5/Jira-Software-questions/Copy-paste-text-between-issues-doesn-t-work/qaq-p/1839710>


Tags: cloud

confluence-cloud

jira
Question about public links
Asked by Domenic Dalessio:

I have a confluence space that has **many** child spaces below it. Is there a way to make the parent space a public link which will then also allow viewing all the child spaces below? So far I have not been able to figure this out. I hope the answer is not simply a "No" there is not and that I have to make each child space a separate public link. That would be horrible.


Answers:
author: Mikael Sandberg
body: Currently [public links](https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/) can only share a single page, not the page and any child pages. There is a suggestion to be able to share both the parent and any children with a single link, [CONFCLOUD-73220](https://jira.atlassian.com/browse/CONFCLOUD-73220) and I would suggest you go and vote and follow it.

comments: author: Mikael Sandberg
body: You can also leave feedback to the product team about public links via [this article](https://community.atlassian.com/t5/Announcement-articles/Request-for-feedback-Shape-the-future-of-Public-Links-in/ba-p/2585762).


author: Benjamin
body: Hi [@Domenic Dalessio](/t5/user/viewprofilepage/user-id/5414976) ,

You can allow the space permission to be public. However, if you want the child pages to be public, make sure there's no restriction on configure on them.

Also, child pages can inherit the parent page permissions.

Hope this helps.


Tags: cloud

confluence-cloud
Include page from other space
Asked by Felix Roumieu:

Hi team!  

It seems that all the answers regarding this topic are to use \<KEY\>:\<Document\>, but this seems to be regarding the legacy editor. Is there a way to include a page from another space?  

I do have read access to the source space and I do have edit access to the destination space.  

I tried using KEY:Document but it did not work.  

This would be easier if we can use URLs to include the page.  

Thanks,  
F?lix


Answers:
author: Benjamin
body: HI [@Felix Roumieu](/t5/user/viewprofilepage/user-id/5414924) ,

Here's the documentation to use the the include page Macro in the new editor.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/>

Hope this helps. You can place a link based on the format as described in the doc.


Tags: cloud

confluence-cloud
Why is the Whiteboard application extremely slow?
Asked by Dapeng Zi:

When trying to interact with the Whiteboard application on Confluence, the application is extremely slow. When trying to perform any action, the response time takes several seconds to reflect the action. For example, if I wanted to zoom out or drag the screen view to another area, then it would take 10+ seconds to load and the target/landing area would be unintended. This lag is causing the application to be effectively unusable for me.


Answers:
author: Dan Breyen
body: Hi [@Dapeng Zi](/t5/user/viewprofilepage/user-id/5414865) welcome to the community. On my system using Edge I'm not experiencing the same issue you are experiencing. Have you tried other browsers or have other users reported the same issue on the same page? Does it happen on every page, or just on pages with a lot of information.

Another thing to try would be a different PC, that could impact performance as well. There must be some thing more specific that is causing performance issues for you. I also took a look at Atlassian's Jira Site and didn't see anything that was related to performance of the white board.

Hope that helps.

comments: author: Amanda Barber
body: I'll second [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) - I haven't seen this, but I'd be curious about your browser and the size of the whiteboard. Ours tend to be somewhat smaller and more contained to specific topics. I am on Chrome on a Mac and not experience any slowness.


Tags: cloud

confluence-cloud

whiteboard
Audit Log for Confluence Cloud Space
Asked by Will Baltazar:

Is it possible to to see when permissions were edited in a Confluence Cloud Space. I created the space, so I have admin rights to the space. I'm not a Site Admin or Organizational Admin for the Confluence Instance, so I don't have access to general an audit log for the entire instance.


Answers:
author: Benjamin
body: Hi [@Will Baltazar](/t5/user/viewprofilepage/user-id/4160945) ,

Don't believe so. I haven't come across another location besides the audit log to view that information.

Here's the documentation reference:

<https://support.atlassian.com/confluence-cloud/docs/view-the-audit-log/#>


author: Marc - Devoteam
body: Hi [@Will Baltazar](/t5/user/viewprofilepage/user-id/4160945)

No there isn't.

Confluence only has a global audit log accessible by Confluence admins, Site Admins and Org Admins


Tags: cloud

confluence-cloud
Update Excel Files
Asked by Szymon Kopec:

Is there a way to update an Excel file that's already there without downloading, saving it on your computer, and uploading it back?

In the old version, there was an option to download but then you had the small box where it uploaded for you automatically.


Answers:
author: Stiltsoft support
body: Hi [@Szymon Kopec](/t5/user/viewprofilepage/user-id/5414787) ,

You may also look into 3rd party apps - for example, we develop the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

Using its [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro, you'll be able to switch from Excel to Confluence, keep your documents in one place, work on them together with your colleagues and use all the main Excel-like features (cell formulas, filters, pivot tables, conditional formatting, etc.).

Maybe you'll be interested in a live demo from our team - we'll be happy to arrange it, please book a suitable time slot [here](https://calendly.com/tablefilter/live-demo).


author: Benjamin
body: Hi [@Szymon Kopec](/t5/user/viewprofilepage/user-id/5414787) ,

You probably can use a Macro to use this capability. See this post.

<https://community.atlassian.com/t5/Confluence-Cloud-questions/Can-you-embed-a-live-Excel-file-in-Confluence-Cloud/qaq-p/2317005>

hope this helps


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts
Scrapping Enterprise confluence pages
Asked by Disha Patel:

Hi,

In my company, confluence is deployed on enterprise's private server.

I am trying to scrape the page content and want to save it in cloud storage. While performing GET request with Python's requests module with username and token as auth parameters, I am getting following error:

```
ConnectionError: HTTPSConnectionPool(host='confluence.enterpriseserver.xyz', port=443): Max retries exceeded with url: /display/space/CloudDocs (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7efd7765d0f0>: Failed to resolve 'confluence.enterpriseserver.xyz' ([Errno -2] Name or service not known)"))
```

Note: URL in the error message has been changed due to privacy reasons.

Can anyone give me a proper work for this problem?

Thanks


Answers:
author: Dmitri Bukovski
body: Hi, Disha, hope it finds you well

Is your Confluence instance located in a secured network? Do you need to use VPN to access it? If so, make sure that you run your script with VPN turned on.

You may also try to connect this way:

```
import urllib3
import getpass
import requests

url = r'https://your_confluence.com/'

user = 'your_user_id'
password = getpass.getpass("password, now: ")

# -------------------------------------------------

headers = {
'X-Atlassian-Token': 'no-check',
'Content-Type': 'application/json'
}
urllib3.disable_warnings(urllib3.exceptions.InsecureRequestWarning)
auth = (user, password)


### Example Request that gives info about the requested user.

user = requests.get((url +'rest/api/user?username=user_id'), 
                     auth=auth, verify=False).json()


print(user)?
```


author: Benjamin
body: [@Disha Patel](/t5/user/viewprofilepage/user-id/5405973) - Based on the message seen, it says it can't resolve the Domain name. Is wherever you are running this script, is connected to a DNS to resolve the domain name. Doesn't look like a script issue but more of a network issue.

comments: author: Disha Patel
body: I am running this script in GCP jupyter notebook.


author: Benjamin
body: Thanks. Do you know if your Jupyter notebook is able to reach the DNS to resolve the domain? Also, is it setup with a DNS Server IP?


author: Disha Patel
body: I am not sure about that. But I can say that the environment of this Jupyter Notebook is very secure and might have firewall restrictions or egress traffic is restricted.

In the case of above-mentioned restriction, is there any other way to get confluence data and store it in GCS(Google cloud storage)?


Tags: api

confluence-server

server
Confluence not responding and shows "We?ve hit a snag The issue should resolve on its own"
Asked by balajiezhumalai91:

Confluence site is not responding and shows the following error:

--------------------------------------------

We've hit a snag {#toc-hId--406781903}
--------------------------------------

The issue should resolve on its own, but if it keeps happening, ask your admin to contact [our support team](https://support.atlassian.com/contact/#/) and give them:

--------------------------------------------


Answers:
author: Aron Gombas _Midori_
body: There was an incident in the Asia/Pacific region, but it is resolved by now: <https://confluence.status.atlassian.com/>


author: meng
body: yes. same for us

comments: author: Ripin
body: same issue here too


author: ???(TMW)
body: Probs the same issue, what error code did you guys get?

Mine says **a6ekip.**

The same issue occurred last week and is happening again which is quite frustrating.


Tags: cloud

confluence-cloud
Standard Vorgangsfelder k?nnen nicht per drag&drop erstellt werden
Asked by m_gollas:

Es k?nnen nur benutzerdefinierte Felder per drag\&drop hineingezogen werden

ich bin admin f?r dieses Projekt 50 felder sind ebenfalls nicht erf?llt

![image.png](/t5/image/serverpage/image-id/333940i94EDFB7E51EF19F9/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Trudy Claspill
body: Hallo [@m_gollas](/t5/user/viewprofilepage/user-id/5538349) ,

Willkommen in der Atlassian-Community.

Wenn die Fehlermeldung besagt, dass im Projekt maximal 50 Felder erstellt werden k?nnen, umfasst dies die eindeutigen Felder, die f?r alle Problemtypen im Projekt erstellt wurden. Haben Sie 50 eindeutige Felder f?r alle Problemtypen im Projekt erstellt?

Sie k?nnen die Fields-API verwenden, um eine Liste aller benutzerdefinierten Felder f?r alle Projekte abzurufen. Das Scope-Element ist Teil der Ausgabe f?r jedes Feld, das in einem vom Team verwalteten Projekt verwendet wird.

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-rest-api-3-field-get>

<https://community.developer.atlassian.com/t/jira-cloud-rest-api-for-next-gen-projects-fetching-all-custom-fields-for-special-projects/41994>

K?nnen Sie n?here Angaben dazu machen, was Sie meinen, wenn Sie sagen:

?Standard-Vorgangsfelder k?nnen nicht per Drag\&Drop erstellt werden"

Welche Ma?nahmen ergreifen Sie genau? Ich konnte auf eine der Feldtyp-Schaltfl?chen klicken und sie gedr?ckt halten, sie nach links ziehen und im Issue-Layoutbereich ablegen, um ein neues benutzerdefiniertes Feld dieses Typs zu erstellen.

---

Hello,

Welcome to the Atlassian community.

When the error message says a maximum of 50 fields can be created in the project, that would include the unique fields created across all the issue types in the project. Do you have 50 unique fields created across all the issue types in the project?

You can use the Fields API to get a list of all custom fields for all projects. The Scope element will be part of the output for each field used in a Team Managed project.

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-rest-api-3-field-get>

<https://community.developer.atlassian.com/t/jira-cloud-rest-api-for-next-gen-projects-fetching-all-custom-fields-for-specific-projects/41994>

Can you provide more information on what you mean when you say:

"Standard Vorgangsfelder k?nnen nicht per drag\&drop erstellt werden"

What actions exactly are you taking? I have been able to click and hold one of the field type buttons and drag it to the left and drop it into the issue layout area to create a new custom field of that type.

> Standard task fields cannot be created using drag\&drop
>
> Only custom fields can be dragged and dropped
>
> I am admin for this project 50 fields are also not fulfilled

Error message in image:

You can create a maximum of 50 fields in this project. Previously created fields can be reused


Tags: cloud

jira-cloud

jira-software
is it possible to edit instead of the dots to be showed original estimate & remaning estimate
Asked by NNJK21:

Hi guys,  

is it possible to edit instead of the dots to be showed original estimate \& remaning estimate.   

![Screenshot.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/333952i3AA7403D8F8F329E/image-size/large?v=v2&px=999 "Screenshot.jpg")


Answers:
author: Vikrant Yadav
body: Hi [@NNJK21](/t5/user/viewprofilepage/user-id/5528650) Welcome to Atlassian Community!

If you are running a JIRA Kanban board, and you see these small grey dots at the bottom of the card. They indicate how long the issue has been in that particular column.   

From Board Configuration \>\> Card layout \>\> Disable Days in Columns. And add Original Estimate and Remaining Estimate field on Card Layout.

comments: author: NNJK21
body: Thanks a lot for the help, this was helpful.


author: Vikrant Yadav
body: You're Welcome [@NNJK21](/t5/user/viewprofilepage/user-id/5528650) :)


author: Jack Brickey
body: Hi [@NNJK21](/t5/user/viewprofilepage/user-id/5528650) , you cannot change that display natively.


Tags: data-center

jira-data-center
Getting access to JIRA Cloud for a team mate
Asked by Anuj.Sachdeva:

Hi, A team mate - Arpita Singh does not have access to Jira cloud.

Can you please help us in getting her the required access.

Post that we can add her to the project.

Thanks,  
Anuj Sachdev

IT Project Manager


Answers:
author: John Funk
body: Hi Anuj - Welcome to the Atlassian Community!

This is the end user community forums for Atlassian. If you need something for your instance, you need to contact your Jira administrator in your company directly.


Tags: cloud

jira-cloud
check the suppression list.
Asked by Mehul Surana:

Would you please remove my email address from the suppression list. I am not received verification emails from atlassian. Thank you.


Answers:
author: John Funk
body: Mehul,

I have already responded to you on another post with a link to submit a support ticket. You need to do that not Spam the community here.

<https://community.atlassian.com/t5/Jira-questions/while-login-with-google-not-receiving-verification-code-to-gmail/qaq-p/2746794>


Tags: cloud

jira-cloud
Different sprint dropdown content between users with same permission
Asked by Nicole Br?ckner:

Dear community,

Maybe you can help me with this question.

I have two users, who have the same permission as they are in the same project role.

User A gets just a short list of sprints, but when searching for a Sprint, this will appear.

![User A_short.png](/t5/image/serverpage/image-id/333934i3FF932611B32B455/image-size/large?v=v2&px=999 "User A_short.png")

User B already sees a long list of sprints.

![User B_long.png](/t5/image/serverpage/image-id/333935iB62E3502CE317CCB/image-size/large?v=v2&px=999 "User B_long.png")

From where this setting is coming up?

Best regards-,

Nicole


Answers:
author: Nicole Br?ckner
body: Any suggestions?


Tags: data-center

jira-data-center

jira-software

sprint