youngmon/atlassian-qna huggingface dataset:
New plans and options
Asked by Zani Polson:

So just received the update from Trello \& Atlassian about the change in categories. Mostly it's all good given I was gold and I will likely go to the $5 per month per user however, I just looked and it states that I won't be able to to deactivate users. I have movement within the team in and out of the business and one, don't always want them to have access to commercial information and two, don't want to be paying for them once they leave as I could give that usage to a new person or the like.

can someone please help?


Answers:
author: Michael Pryor
body: I'm not sure what part you are referring to when you you say that it says you won't be able to deactivate users. Maybe post a screenshot?
Update Trello Account
Asked by Brett McIntyre:

We already have a free account (maybe 12 people total). One of our boards needs 2 people to be admin of and the other 10 people watching said board to see progress (they will see who is assigned to each task and due dates, not edit). I am in the 30 day trial, easy to pay though. There are other free boards/accounts in the "domain.com" that will remain. About a week in, no email, live chat or a phone number for that matter on an answer. Easy to pay though, they are billing me for every person under the domain. What is up with no response?


Answers:
author: Michael Pryor
body: We just did a big launch, so ticket load is high. Also, paid users get priority support. I think our SLA for free users is 3 business days (M-F 9-5 ET).

I looked under your last name "McIntyre" though and I don't see a ticket. Did you get a ticket number?

Contact support form is the button at bottom here: <https://trello.com/en-US/contact#/>
Why can admins only see the rules they create, not all board rules?
Asked by Angelica Morgan:

I have multiple admins on a board, but each admin can only see the rules they created, not all board rules. See attached screenshots...two different users see two different rules (only the rules they created) for the same board. ![Screen Shot 2021-08-25 at 2.09.11 PM.png](/t5/image/serverpage/image-id/157546iB5DFDF5D4751F6DE/image-size/large?v=v2&px=999 "Screen Shot 2021-08-25 at 2.09.11 PM.png")![Screen Shot 2021-08-25 at 2.07.39 PM.png](/t5/image/serverpage/image-id/157544iD9D2DDF9E59F5ABA/image-size/large?v=v2&px=999 "Screen Shot 2021-08-25 at 2.07.39 PM.png")


Answers:
author: Garrett
body: Hey [@Angelica Morgan](/t5/user/viewprofilepage/user-id/4530749)

If your team members are admins of the Workspace, then they will have an option to see other board members' enabled commands. You can do that by selecting the **Admin** button in the top right of Butler and then choosing the member you want to look at.

Keep in mind that only *enabled* commands will be visible there---it isn't possible for an admin to see a command created by another member that is *disabled*.

Additionally, as an admin, you have the option to disable any commands, but note that only the creator of the command can edit it.

Here's our help doc that covers the admin feature in more detail, if you'd like to check it out: <https://help.trello.com/article/1138-administrative-powers>


Tags: butler
Are card level permissions on the roadmap?
Asked by Michael Augsten:

Sometimes card level permissions would do a better job than mirrored boards. Is that on the roadmap? To be able to assign teams to each card would be useful in that conjunction.  

But also the ability to group boards to see the sum of them and work in them like in a single board would be an alternative. The List view from Trello business is not quite a replacement for the "virtual board" I intend ...


Answers:
author: Alex W
body: Card level permissions is something we get requests for a lot, but I think the best answer was published in the following blog post about our feature requests: <https://blog.trello.com/feature-requests-unite-support-and-product>
> There's also an **Unlikely** list. This is where we put cards related to features that we're not likely to add any time soon. It doesn't mean, however, that these features are impossible, and we do still track interest in them so that we can understand those pain points.
>
> So, what makes a feature request unlikely to make the cut? An unlikely feature is one that doesn't fit with the core vision of Trello, or one that would only appeal to a very small number of users with little longevity or future appeal.
>
> One example of an unlikely request that we hear about a lot is for admins to be able to limit what individual board members can see on a board, so that managed users can only see the cards of which they're a member. This isn't a bad idea, and it definitely makes sense for some workflows.
>
> Trello's aim, however, is to provide groups with a shared perspective. If two people look at the same board, and one isn't able to see the same thing the other user is seeing, that shared perspective is lost. Because that feature isn't in line with Trello's vision, it's less likely to be prioritized over other features.

We do have the ability to group boards together, this is the Workspace feature, and then for upgraded workspaces, we have the Collections feature. We then have the Table View feature for viewing multiple boards at once.
How to disable Custom Fields on a Board?
Asked by Nina Medlock:

I see that Custom Fields are now a standard part of each board and not a Power-Up. Does anyone have any idea how to disable it from showing on one board in our Workspace? We have a TON of custom fields, but they aren't relevant to everyone so some team members do not want them showing on their board. Is there a way to do this?


Answers:
author: Garrett
body: Hey [@Nina Medlock](/t5/user/viewprofilepage/user-id/4064830),

I certainly understand the reasons for hiding those fields on certain boards, but I'm afraid there's not an option like that right now. You'd instead need to delete the fields on the board if your team doesn't want to see them.

Just to be clear, do you have team members that are surprised to see fields on their own boards *at all*? If so, it sounds like those have been on the board for a while, but the Power-Up wasn't enabled previously (CF data persisted in boards even when the Power-Up was disabled). So when we made the change, those fields were suddenly visible.

All that said, we're gathering all the feedback we can on these changes, so I'll definitely share your interest in that with our team. I can't give any ETA on a new hide option or something similar, but we'll at least have that logged internally, and taken into consideration.

comments: author: Nina Medlock
body: Hello Garrett! Yes, my team member emailed me this morning saying that they just appeared on her Board. You are correct, the CF data already existed, but the power up was not enabled on her board so she could not see them before today.

That's a major bummer that there's no hide option. We have 25+ custom fields that we use on a regular basis so the CF section now takes up a LOT of real estate on a card; which is super inconvenient for someone who doesn't need them.


author: Garrett
body: Totally understand, Nina. I'm sorry that change resulted in such a disruption. My suggestion for now would be to delete those fields on the board.

I can understand though if the next concern is those coming back when copying more content over to the board. In a case like that, you could explore using Butler as a workaround.

Essentially, instead of copying a card directly, you could create a card button that does that for you, but before it places the card on the destination board, it clears the fields.

Here's an example of how that could look:

![Screen Shot 2021-08-26 at 1.49.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/157719iA493CCB36A9EB483/image-dimensions/635x471?v=v2 "Screen Shot 2021-08-26 at 1.49.11 PM.png")


author: Gemma A_
body: not an answer but a question:

I have several boards, and in one of those I don't need the CF. I have another with about 30 CF, so I deleted them one by one in the board where I don't need them.

Today I found out that they are back again :_( and certainly I didn't copy any card with CF there...so how can I avoid them to pop up again?

there's also no options to at least move the CF block at the bottom of the cards? is really annoying to have so many space with unuseful fields.

thanks in advance!
how do i receive email notifications for every activity in a board
Asked by vsupport:

i can't figure out how to configure the settings so that every interaction logged into the activity log is also sent as an email notifications. i enabled "email me immediately". but it seems like just because something is put inside activity log, doesn't mean it generates a notifications. i know all activity is in the activity log(i presume) but i want to also get that info to my email because i can't always access the trello app/website.

is this accomplishable?  

\*\*edit

what i want to achieve includes things like creating/updating checklists, adding activity noted inside of a card.


Answers:
author: Suvradip Paul
body: Hi [@vsupport](/t5/user/viewprofilepage/user-id/4530499) ,

Thanks for writing and welcome to the community.

I would request you to check this help guide for receiving email notifications in trello - <https://help.trello.com/article/793-receiving-trello-notifications>. If you check here you can get details of all the preconditions of receiving notifications such as adding or updating due dates, attachments uploaded to card, movement of cards.

You can change the notification frequency from Account Setting page -Change email Notification Frequency to Periodically or Instantly(looks like you are looking for instantly).

Please accept the answer if it solves your query or respond and allow others to share input.

Cheers

Suvradip

comments: author: vsupport
body: I did read this article. it seems there are no notification triggers for cards even while a card is being watched. thank you though.


author: Suvradip Paul
body: Hi [@vsupport](/t5/user/viewprofilepage/user-id/4530499) ,

Thanks for your prompt response. I think while watching a card you will get notifications for comments, adding/updating due dates, movement of cards as mentioned here in this article - <https://help.trello.com/article/799-watching-cards-lists-and-boards>.

Does it answer your query?

Cheers

Suvradip


author: vsupport
body: is there a way to automatically watch all cards in a board including future ones that others create?


author: Suvradip Paul
body: Hi [@vsupport](/t5/user/viewprofilepage/user-id/4530499) ,

Thanks for your response. The article link shard above - <https://help.trello.com/article/799-watching-cards-lists-and-boards> explains cards, lists and the boards - Watching a board.

So, if you watch any board then it will notify you changes to all cards in that board.

Hope that answers your query.

Cheers

Suvradip
Informations added in custom fields will be displayed on searches?
Asked by Guilherme Barbosa:

I would like to understand how will be the custom fields behavior in regarding to searches.

In other words, after all changes in Trello plans, informations added in custom fields will be displayed on searches?


Answers:
author: Lara
body: Hi Guilherme,

Thanks for reaching out!

That's a great question. Right now, Custom Field data will not appear in the global search function, but you can search by Custom Field values when filtering cards on a board (<https://help.trello.com/article/787-filtering-search-cards-on-a-board>).

That said, I understand how this could be helpful, so I've flagged this as a feature request with the product team.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Production forecast template
Asked by Giacomo Guadagnini:

Hi,

has anyone ever made a template to follow production and production forecasts?

On an excel the tool works with top line having the weeks and months and the first vertical column has the products to produce.

Trello would help to visualize the whole production + every card could have deeper insides with a checking list about the status of production.

Has anyone found a similar template somewhere?

Thank you


Answers:
author: Alex W
body: Hi Giacomo,

While I don't know of any such templates, I recommend having a look through our template library to see if someone has shared one similar to what you're looking for. <https://trello.com/templates>
Why does only my profile photo show when another member make a comment?
Asked by Ester Odendaal:

I have the free version of Trello, I am still trying it out, however, when my other members makes comments in the Activities or add something, only my profile photos show, not theirs.

Why is this, have I missed a setting?


Answers:
author: Lara
body: Hi Ester,

Thanks for reaching out!

Hmm, that definitely sounds strange. Does the correct username show? Is it just the incorrect profile picture?

If so, could you please see if the issue persists when you view the board via a different browser?

If the issue persists, would you mind reaching out at <https://trello.com/contact> so we can take a closer look? Thanks!

All the best,

Lara  
The Trello Team
Select any color for label
Asked by Raquel:

Hello,

I have come to make a request that I think would be useful.

<br />

Please, would it be possible to select any color for the labels and not just one of the 10 currently available?

Regards


Answers:
author: Alex W
body: Hi Raquel,

Thanks for sharing your feedback! Right now, that feature isn't available within Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Cheers,  
Alex \| The Trello Team

comments: author: Raquel
body: Hi Alex.

OK, thanks!
Are Custom Fields no longer a Power-Up
Asked by Kelvin Baggs:

Hi all

Just reading the changing Trello plans and it seems that Custom Fields are no longer a selectable Power-Up free accounts can select - is that true?


Answers:
author: Dan Ivory
body: Hey [@Kelvin Baggs](/t5/user/viewprofilepage/user-id/4529453) and [@Robert Lindeboom](/t5/user/viewprofilepage/user-id/4529645)

I run through this in some more detail in this video if it helps :)

<https://www.youtube.com/watch?v=RzsOWJSb9ic>

Thanks,

Dan

comments: author: Robert Lindeboom
body: Hi Dan, the video is actually missing the nice and relevant information [@milynnus](/t5/user/viewprofilepage/user-id/3947182) already gave us ;)


author: Robert Lindeboom
body: I can't select it as a power up anymore, but I still have the custom fields I had configured.

On [this page](https://help.trello.com/article/1067-using-the-custom-fields-power-up) they say it will be availlable from Trello Standard and up.

comments: author: milynnus
body: [@Robert Lindeboom](/t5/user/viewprofilepage/user-id/4529645)

Where you have previously had CF activated for those boards will continue to have access to CF but not as a power up. New boards will not have it unless you are a paid standard or premium plan.


author: Robert Lindeboom
body: That's really great news, now I don't have to worry (yet) about upgrading. Thanks for the additional information!


author: milynnus
body: [@Kelvin Baggs](/t5/user/viewprofilepage/user-id/4529453)

Yes it looks like it
Move Confluence glossary page tree to Smart Terms
Asked by Molina Davis:

Our team has a glossary page tree (\~800 pages) and we want to move all of them to a new space dedicated for Smart Terms. It looks like the only options to export a page tree are to HTML, PDF, or XML. Also, the only way to import to Smart Terms is by using the provided Excel template. However, exporting 800 pages to XML and then import it with Excel is quite cumbersome. The resulting XML is huge. Is there an easy way to extract just the titles and definitions from the XML, to add to the Excel for import? Or is there another way besides manual copy/paste?


Answers:
author: Khawla Issaoui Creativas
body: Hey Molina,

I believe that you got an answer to your question from our support team.

Do not hesitate to contact them if you have further questions about Smart Terms for Confluence.

Cheers,

Khawla


Tags: confluence-server

server
I have created an article with sub-pages. I need to export the full article. Are there any ways?
Asked by Rodrigue Perret:

I have created an article with sub-pages. I need to export the full article. Are there any ways?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Rodrigue Perret](/t5/user/viewprofilepage/user-id/5062318) ,

By sub-pages do you mean the parent page and its child pages? Maybe this part of documentation will help <https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

comments: author: Rodrigue Perret
body: Child pages indeed. I meant without any coding. As a product feature. It seems possible according to this: [Solved: Is there a way to Export Confluence Pages and subp... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-Export-Confluence-Pages-and-subpages-as-one/qaq-p/1475566)

Seems to require additional permissions as I am unable to see those settings under my account.


author: Katerina Kovriga {Stiltsoft}
body: Yes, you should turn to your Confluence administrator to update the permission scheme for your group or personal account.


author: Rodrigue Perret
body: I raised a ticket internally and got it sorted. Many thanks Katerina for stepping in.


Tags: cloud

confluence-cloud
Import page restrictions in new Confluence instance
Asked by Philipp Sommer:

Hi there,

I have a question regarding page restrictions:

* We run two separate Confluence instances in our company.

* The instances are now to be migrated to one instance.

* Is it possible to automatically transfer the page restrictions to the new instance?

* I queried the pages to which page restrictions are applied from the database and cannot find a way to automatically import them into the new system.

Is there any solution for this?

Best regards,

Philipp


Answers:
author: Steven Mustari
body: Hello,  

I believe the restrictions should be there upon import. It does however depend on your directory configuration of source and target instance. Groups sometimes have to be recreated to match the target, and if directory data is different individual user accounts may not be represented correctly. If you are looking at the pages already imported into the new instance and they have no restrictions then it will likely not be possible to retrofit the permissions into the new space.  


Tags: confluence-server

server
Cofluence + Jira
Asked by Laryssa Da Luz Stelin:

Is it possible to take data from Jira and import into Cofluence as a Gantt chart?

Ty


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Laryssa Da Luz Stelin](/t5/user/viewprofilepage/user-id/5062279) ,

It is possible if you use additional plugins.

Our company develops the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, so I can confirm that you'll be able to create a Gantt chart right on your Confluence page using the standard Jira Issues macro.

You may [check here](https://docs.stiltsoft.com/display/TFAC/Building+a+Gantt+Chart?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) for the details.


Tags: chart

cloud

confluence-cloud

filter

gantt

graph

issue

table

table-filter

table-filter-and-charts
How do i save/file or create a Version of a Confluence page?
Asked by Zaynab.Beekawa:

How do i save or file a version of a confluence page so i have a record of it?

For example, i have a Confluence page that will be updated in a weekly meeting, how do i save versions so i can log back and see what was changed week on week?


Answers:
author: Andy Gladstone
body: [@Zaynab.Beekawa](/t5/user/viewprofilepage/user-id/5062263) welcome to the Atlassian community!

The great news is that this is a built in feature! Confluence keeps track of page versions and you can always compare them. Just click the elipsis (...) on the top right of the page and select page history to view a previous version of the page or compare it to another version!

I hope this helps, and good luck!

comments: author: Andy Gladstone
body: [@Zaynab.Beekawa](/t5/user/viewprofilepage/user-id/5062263) I am checking in to see if my reply helped.you. If it did, please consider clicking on the Accept answer button so that others can find it too.


Tags: cloud

confluence-cloud
How forbiden child page creation for users ?
Asked by Herv? RANCHIN:

Hello

I want to block the creation of child page in confluence for a groupe of user. They are be allow to create page only at the root, and nobody can create page under ther own page.

I dont find how to do that ! Is it a plugin ? or a script that can make this possible ?

Thank in advance


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Herv? RANCHIN](/t5/user/viewprofilepage/user-id/4939089) ,

welcome to the Atlassian community!

You can avoid page creation at space level but not in a specific path within a space.

Fabio

comments: author: Herv? RANCHIN
body: This answer make me sad because it make me in trouble !

How can I manage the creation of pages to be sur they are always in the same path ... there is no way?


Tags: confluence-server

server
Text wrapping
Asked by FRANK DE Graaf:

How can i do text wrapping in a table column? Because the text in the column is to big.


Answers:
author: FRANK DE Graaf
body: I only want to see the first two lines and then for example a scroll bar


author: FRANK DE Graaf
body: The column gets to big we want wordwrap


author: FRANK DE Graaf
body: ![Knipsel.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/222371iDFB727FFF7752EE6/image-size/large?v=v2&px=999 "Knipsel.JPG")


author: Fabio Racobaldo _Herzum_
body: Hi [@FRANK DE Graaf](/t5/user/viewprofilepage/user-id/5062077) ,

welcome to the Atlassian community.

If you are in edit mode, you can simply click on carriage return where you need. Isn't it?

On page view, you can't do that.

Please provide a screenshot of your issue, if I missed something.

Fabio


Tags: confluence-server

server
How to search Confluence for references to a Slack channel?
Asked by Majken Longlade:

We've changed which Slack channel users should go to, to get a certain type of help. I'd like to search our Confluence for references to the old channel to make sure they're updated to the new channel.   

Ideally I would search for "#channel", but that returns results as if I searched "channel". The channel name is a frequently used word, not as bad as #help but that gives you the right idea.

Are there perhaps any apps for Cloud that would help out here?


Answers:
author: Andy Gladstone
body: [@Majken Longlade](/t5/user/viewprofilepage/user-id/2848464) have you tried searching using " " around the #channel_name like this "channel_name".

We have dozens of Slack channels that start #proj in our company. When I search #proj in Confluence I get 100's of matches, but when I search "#proj" it only brings up the few pages with Slack channels starting #proj on them.

comments: author: Majken Longlade
body: Yes, but proj isn't a word that would be used on pages unless referencing the Slack channel, so searching "proj" is still useful.

There's been some recent activity in the relevant JAC issue, so maybe this will be fixed soon.


Tags: cloud

confluence-cloud