youngmon/atlassian-qna huggingface dataset:
Enable Allure building using bamboo specs code in java
Asked by Pavan N:

I am trying to run few tests on bamboo and creating an artifacts with it. now i want to use allure plugin to analyze these artifacts and create a report using it. So i have installed the allure plugin inside the bamboo server. Now i want to enable this allure plugin using bamboo specs so that the allure plugin creates a report using the artifacts provided. because i have been using bamboo specs to create a stage, plan, job, artifacts etc.. Now i want to enable allure building functionality using bamboo specs. So i need some help to understand how to enable allure plugin using bamboo specs


Answers:
author: Eduardo Alvarenga
body: Hello [@Pavan N](/t5/user/viewprofilepage/user-id/5183495),

The Allure apps are not bundled with Bamboo, meaning you must contact [Qameta Software](https://marketplace.atlassian.com/vendors/1211526/qameta-software) if you need specialised support.

Suppose you are just looking for a Bamboo Specs example syntax. In that case, you may try configuring your Plan manually, then [Exporting existing plan configurations to Bamboo Specs](https://confluence.atlassian.com/bamboo/exporting-existing-plan-configurations-to-bamboo-specs-894743917.html) and using the provided syntax on your Specs code. The ability to export the app configuration into Specs format is also part of the app code and needs to be implemented by the vendor.

Best regards,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**

comments: author: Eduardo Alvarenga
body: Hello [@Pavan N](/t5/user/viewprofilepage/user-id/5183495)

Thanks for voting on my answer. If that was a good one, please make sure to Accept the answer if the reply is helpful. Or let me know if I can help you further.

Eduardo Alvarenga  
Atlassian Support APAC
Bamboo: Unable to read cipher data for 0
Asked by Paul Moors:

When I try to create a repository link to Bitbucket I get the message as mentioned in the subject.  

The logging states:  

* \[InstanceSecretStorage\] Database part of instance key is unavailable
* \[InstanceSecretStorage\] Cipher initialisation vector is unavailable

Additionally the file *bamboo-home\\configuration\\cipher\\cipher.key_0* is also empty  

Running the following query

    SELECT * FROM BANDANA WHERE BANDANA_KEY LIKE '%cipher%';

returns 0 records.  

How can I solve this issue?  

Is it an option to do the following?  

1. stop bamboo service  
2. remove directory *bamboo-home\\configuration\\cipher* 3. start bamboo service again  

<br />


Answers:
author: Paul Moors
body: This solved the issue:  

1. Stop bamboo service

2. Remove *bamboo-home\\configuration\\cipher*folder

3. Restart bamboo service

4. Create a new repository link; the cipher folder with content is created automatically

comments: author: Eduardo Alvarenga
body: Hello [@Paul Moors](/t5/user/viewprofilepage/user-id/538219),

Good job on finding a workaround for that issue!

I just wanted to highlight that, though that works for any secrets (repositories) added after the cipher file was regenerated, this may cause other issues with customers that rely on secrets that were previously stored in Bamboo. For that we recommend following the recovery steps on this page:

* [Bamboo Recovery after Encryption Key Loss](https://confluence.atlassian.com/bamkb/bamboo-recovery-after-encryption-key-loss-976758197.html)

Thank you,  
Eduardo Alvarenga  
Atlassian Support APAC


author: Eduardo Alvarenga
body: Hello [@Paul Moors](/t5/user/viewprofilepage/user-id/538219)

You may have a broken cipher file or configuration. Please check the following KB article for more information:

* [Bamboo Recovery after Encryption Key Loss](https://confluence.atlassian.com/bamkb/bamboo-recovery-after-encryption-key-loss-976758197.html)

Please read the whole KB article before taking any action, as it may contain valuable properties that you can check on your Bamboo instance looking for a root cause.

Thank you,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**
Read Bamboo capability through rest api
Asked by Madhu:

Hi Team,

Is there way to read the bamboo pipeline capability values through rest api.

for example: I want read the JDK Label and Java Home values.

Thanks in Advance!!


Answers:
author: Eduardo Alvarenga
body: Hello [@Madhu](/t5/user/viewprofilepage/user-id/5179315)

Please check the following KB article that explains how you can export the capabilities from an Agent:

* [How to export a remote agent capability list to bamboo-capabilities.properties format](https://confluence.atlassian.com/bamkb/how-to-export-a-remote-agent-capability-list-to-bamboo-capabilities-properties-format-1108676050.html)

Kind regards,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**
Override the branch selected for the linked repository using CLI
Asked by Bindu Shree:

I need to override the branch when plan is created in a linked repository using CLI

```
--action createPlan --plan "XXX" --branch "my_branch" --repository "linked_repository"
```

When this command is executed plan branch is not changed to "my_branch".

This was working before upgrading bamboo to 8.

Kindly suggest what parameter has to be passed to override the plan branch with the branch name passed.


Answers:
author: Eduardo Alvarenga
body: Hello [@Bindu Shree](/t5/user/viewprofilepage/user-id/5181446)

**Welcome to Atlassian Community**!

The Bamboo CLI is an external App that is not bundled with Bamboo. You may have to contact Appfile directly for inquiries on their product.

* <https://appfire.com/one-appfire>
* [support@appfire.com](mailto:support@appfire.com)

Cheers,

Eduardo Alvarenga  
Atlassian Support APAC

**--please don't forget to Accept the answer if the reply is helpful--**
Unable to add "DOWN" or "UP" to subject line of automation emails
Asked by Jake Woodward:

Hi All,

I am using Postman for some API automation and within postman I have the ability to email a specific address to alert on any failures. Unfortunately, their email subject line isn't editable and will always look like this - **\[EXTERNAL\]Failures in the monitor.**Is there any way around this? I would like my postman automation to send emails to the specific components when a failure is detected and for that component to be assigned the proper status, but there doesn't look like a way around the subject line reequipment.


Answers:
author: Abraham Musalem
body: Hi Jake,  

Abraham here with Statuspage support. Unfortunately, there isn't a workaround for this, as Email automation is hardcoded for now. Since you are using Postman, your best bet is to use the API endpoints to automate instead of email.   

You can find the documentation here: <https://developer.statuspage.io/#tag/incidents>  

Regards,  
Abraham


Tags: cloud
Want to modify email and SMS notification message
Asked by Kunwar Vaibhav Singh:

Hi Team,

I want to modify the email(body message) and SMS text messages. is it possible to do?

Regards,

Vaibhav Singh


Answers:
author: Shashwat Khare
body: Hi [@Kunwar Vaibhav Singh](/t5/user/viewprofilepage/user-id/5079236) ,  

Yes, you can modify the email notifications in Statuspage by navigating to **Your page \> Customize page and emails \> Customize email** Please refer to the below document link on how to modify the email notifications:  
[**Customize email notifications in Statuspage**](https://support.atlassian.com/statuspage/docs/customize-email-notifications/)  

For the ability to modify SMS notifications in Statuspage, we have the below Feature request raised:  
[Ability to customize SMS notifications](https://jira.atlassian.com/browse/STATUS-511)  

Best,  
Shashwat

comments: author: katharina_volkmann
body: Hi Shashwat,

we are also looking to customize the SMS as it currently does not include an unsubscribe option for our subscribers.   

Are there any news on the feature request that has been created?

Thanks!

Katharina


author: Shashwat Khare
body: Hello Katharina,  

Our engineering team is currently gathering interest on this issue and still waiting for more input from multiple customers.  

When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more.  

Please visit the below link for more details on our feature policy:  

[Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)  

<br />

Best,  
Shashwat


Tags: cloud
Is there an API we can use to fetch status information?
Asked by Brent Mifsud:

We would like to show a banner when there are status outages in our app. Does Statuspage offer some sort of api we can hit to fetch the status information for our back end services?


Answers:
author: Shashwat Khare
body: Hello [@Brent Mifsud](/t5/user/viewprofilepage/user-id/4729338) ,  

I'm from the Statuspage support team and will assist you today :)   

You can use the below Get Uptime data for a component endpoint to fetch the uptime status for a component:  
<https://developer.statuspage.io/#operation/getPagesPageIdComponentsComponentIdUptime>

and use the below endpoint to fetch the uptime status for a component group:  
<https://developer.statuspage.io/#operation/getPagesPageIdComponentGroupsIdUptime>   

<br />

Best,  
Shashwat
Slack Connect status updates without manage notification
Asked by Adam Suskin:

My organization has Slack Connect channels set up with some of our customers. How do we set up notifications for statuses of incidents without the channel also receiving notifications with manage urls?


Answers:
author: Shashwat Khare
body: Hey [@Adam Suskin](/t5/user/viewprofilepage/user-id/5211658) ,  

We currently don't have a way to customize/remove the Slack notification URL that gets sent out when creating/updating an Incident in Statuspage.  

I have created this feature request for this functionality - <https://jira.atlassian.com/browse/STATUS-590>  

I have personally upvoted and watched the FR so I help gain more traction on its implementation and also so I receive notifications on it moving forward.  

I would recommend that you do the same so that you help add more traction to its implementation and so you receive updates in the future as well.  

With this in mind, I would also recommend adding any additional feedback you have as a comment on the Feature Request above so our Product team will see this information and be aware of your concerns.  

You can also find more information on our implementation policy at:

* [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)


Tags: cloud

slack
We got alert not in sequence order during component down & Text message not work properly.
Asked by Kunwar Vaibhav Singh:

Hi,

We got an outage alert but not in sequence order(first got an update outage message/body and then we got identified alert.)

Even text messages do not work correctly, sometimes get messages and sometimes don't get them.  

Please let me know if any things require to do or if this is the behavior of the status page.

Thank you


Answers:
author: Jesse Klein
body: Hello Kunwar,

Thanks for letting us know how you received messages out of order. Was the creation of the incident and the first update close in time to one another? Our goal is to ensure emails are delivered within a few minutes, and because we use multiple providers, it is possible that if updates were sent close together, they could be received out of order. It is rare but possible.

For us to know, I would recommend opening a [support ticket](https://support.atlassian.com/contact/#/) with us.

In regards to the SMS notifications, there are two reasons why you potentially wouldn't get notifications:

1. We only send updates on the creation and resolution of the incident. Updates are not sent through SMS. Here is a matrix that shows when events trigger: <https://support.atlassian.com/statuspage/docs/notification-event-triggers/>

2. We don't support every country. Here is a list of countries we do have SMS support: <https://support.atlassian.com/statuspage/docs/sms-delivery-supported-countries/>

Hopefully, that helps with how SMS notifications work, but if you have other issues focused on SMS, we might need access to your numbers, so I would also recommend a support ticket be opened. I hope you have an excellent day!

Regards,  
Jesse

comments: author: Kunwar Vaibhav Singh
body: Thank you for response.


Tags: cloud
If I extend maintenance time, remove and add some component not work ongoing maintenance time
Asked by Kunwar Vaibhav Singh:

Hi,

I tried to update the maintenance component and extend the end time and remove some components during maintenance in progress but it's not work.

Thank you


Answers:
author: Jesse Klein
body: Hello Kunwar,

Thanks for your message in the community. Can you help me understand which part is not working for you?

Also, are you using the maintenance automation as described here: <https://support.atlassian.com/statuspage/docs/schedule-maintenance/>

I would understand what you were trying to do to see if I can help with the issue you ran into.

Regards,  
Jesse

comments: author: Kunwar Vaibhav Singh
body: Thank you for your quick response.

Suppose any maintenance is in progress and I want to extend the end time or add/remove some components which are part of maintenance.

<br />

I tried to do the above things but could not reflect on the maintenance record.  

Thank you


author: Jesse Klein
body: Hello Kunwar,

If a maintenance is in progress, you can change the end time by changing the length under "schedule and automation" and this will adjust the time of your maintenance. The automation will still apply.

To add components, you can go to your in-progress maintenance, and at the bottom of the page, you can update components by clicking edit and making the changes. I just gave this a try on my test page and was able to make the changes.

I am curious about where this process is breaking down for you. Would you be able to step through what actions you are taking and where it does not work?

Regards,  
Jesse


author: Kunwar Vaibhav Singh
body: Hi Jesse,

I am doing it with API not a manual process.

Regards,  
Vaibhav Singh


author: Jesse Klein
body: Hi Kunwar,

Understood! You should still be able to make the changes. I just tried this myself and I was able to use the Update an Incident API and place something like this example in the body:

```
{
"incident": {
"scheduled_until": "2023-05-09T16:45:00.007Z",
"scheduled_auto_completed": true,
"deliver_notifications": true,
"body": "I changed the components from two components to one",
"components": {
"component_id": "bzw43v666h6r"
},
"component_ids": [
"bzw43v666h6r"
],
"scheduled_auto_transition": true
}
}
```

By editing the "scheduled_until" time and putting the component_ids in the spots that I showed below, and by making sure things like scheduled_auto_transition were set to true, I was able to set change the time of the maintenance and update the components that were affected by the maintenance.

Hopefully, that helps correct any issues you were running into. I hope you have a great day!

Regards,  
Jesse


Tags: cloud
Statuspage email advanced customization
Asked by sudha eswar:

Hi,

The email I received from status page for incidents contains the components.

But the component is not displayed in full length only showing 40 characters coming. It's truncated with dots .... in the end.

How to expand the dots to show the full component name? Appreciate your response on this.

Eg:

Body of the email

Test..

**components affected**

ABCKDJFDKFJDKFJD DFDFJKJ**......**

dfadfwereuroeuousdofuadsf.**....**


Answers:
author: Alan Violada
body: Hey Sudha, thanks for reaching out to us with this issue. While this option is unfortunately not currently available, we do have an open Feature Request that is being reviewed by our engineering team regarding displaying longer component names in incident and maintenance notifications.

I have added this post to that request, and as Statuspage feature requests are currently for internal access only, If you ever need to reference the request to ask about its progress, the ID is **STATUS-132**.

I would recommend keeping an eye out on our community posts for any news about feature updates:  
<https://community.atlassian.com/t5/Statuspage/ct-p/statuspage>

In the below link you can read about our feature implementation policy if you like:  
<https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Let me know if you have any questions, or anything else we can try to assist with!

Regards,?  
Alan Violada

comments: author: sudha eswar
body: Thanks Alan. Appreciate your help on this.


author: Balamurugan Pasumpon
body: Hi [@Alan Violada](/t5/user/viewprofilepage/user-id/4982450)

We are also looking for this feature to be implemented. What is the status of this request **STATUS-132**?

Thanks,

Bala


author: Alan Violada
body: Hey Bala,

The feature request is still in the "Gathering interest/Investigation" phase, so no ETA I can provide for an implementation at this time, unfortunately.

Cheers,

Alan


author: Balamurugan Pasumpon
body: Thanks Alan for the update. This feature is necessary because many users may not need to open the portal to view just the components list.
How to restrict what users see on the home Status Page
Asked by Chris Milton:

Hi team,

I am relatively new to StatusPage and my organisation is currently in the process of trialling internally before rolling out to customers. Because of the nature of our business and products, we have numerous components, and different customers will be interested in different components. As we're active across multiple markets globally, we even have different users within the same organisation who will be interested in different components (markets).

I have been doing some tests and found an issue (potentially user error on my part!). When a user is subscribed to a specific component, if I trigger an incident for that component, the notifications work perfectly. However, when I log into the home StatusPage as that user I see all previous Maintenance and Incidents, regardless of component. We only want users to see the history which is relevant to their component(s).

Am I doing something wrong? Is this something we need to use audience specific pages for?

Thanks,

Chris


Answers:
author: Alan Violada
body: Hey Chris, thanks for reaching out to us with this question. Considering your use case, you are correct that the way to go would be using an Audience-Specific page - While you can control notifications on a per-component basis on other page types, audience-specific is the only page type that would allow you to limit which components each user has access to view in the page itself.

[Manage audience-specific groups and users](https://support.atlassian.com/statuspage/docs/manage-audience-specific-groups-and-users/)

Let me know if you have any questions!

Regards,

Alan

comments: author: Chris Milton
body: Thanks Alan!


Tags: cloud
Customise time of maintenance notifications
Asked by Chris Milton:

Hi,

I would like to use StatusPage to send notifications of our monthly maintenance. We currently send 3 notifications:

1. 1 week prior

2. At start time

3. Upon completion

2 and 3 are fine, and StatusPage gives an option to send a notification 1 hour prior to start time, but I can't seem to find a way to customise a notification to be sent 1 week before (or any time other than the standard 1 hour). Is this possible?

Thanks,

Chris


Answers:
author: Shivam Naik
body: Hi [@Chris Milton](/t5/user/viewprofilepage/user-id/5209274) ,

Happy to help!

At the moment, the options there are the only ones available since those options are hardcoded. We do have a Feature Request to introduce the ability to customize the amount of time used in the reminder under STATUS-506. This ticket is internal, but if you get a Support Request submitted with that included, we can add you to the request for future updates.

Please let me know if you have any follow up questions!


Tags: cloud
Is it possible to hide the uptime percentage below the ribbon
Asked by Samrit Kumar Rout:

Right now the uptime for a component is seen in percentage just below the ribbon like "99.84 % uptime".

Is it possible to show only the ribbon with green/yellow/red bars and not the calculated percentage below it?


Answers:
author: Jesse Klein
body: Hello Samrit,

Thanks for your question about removing the percentage for the uptime showcase. This is not something that is prebuilt into Statuspage but it is technically possible using custom code:

I looked through my page and found that the following element is what displays the percentage:

\<div class="legend-item legend-item-uptime-value legend-item-{componentID}"\>\<span id="uptime-percent-{componentID}"\>100\</span\> % uptime\</div\>

You could manipulate this to remove the percentage if you had a business plan. Also, since the code would be custom, I don't really have any guidance on how you would change this specifically but that could be a good starting point on how to remove the value.

To find the elements, I used the inspect tool within my dev tools on the Google Chrome browser. Hopefully, this helps point you in a good starting direction.

Regards,  
Jesse

comments: author: Samrit Kumar Rout
body: Thanks Jesse for the insight.

Will check further if I can get a way to manipulate
Can you customize the Body Content of the Statuspage Account & Subscription Created Emails?
Asked by joshuaw:

When inviting new users to the Statuspage, the following text comes through in the body for each message:

* Account Created
  * "Special access grantedYou have been invited to view the FINE Status status page!

    To setup your password to access the FINE Status status page, please use the following link:"
* Subscription Created
  * "Confirm your subscriptionThanks for subscribing to FINE Websites \& Servers status updates. You're almost done - we just need to confirm your subscription.

    In order to activate your subscription, please click the following link:"

Is there any way to customize this copy from within the Statuspage admin portal? I've found the templates for incident response, but the "Customize email" tab only allows changes to the message footer.


Answers:
author: Eugenio Onofre
body: Hi [@joshuaw](/t5/user/viewprofilepage/user-id/5208621)

Unfortunately, there is no such functionality to change the invitation and subscription emails yet. Those are default and their texts cannot be changed.

Regards.


Tags: cloud