youngmon/atlassian-qna huggingface dataset:
Paste info/text in desktop app
Asked by Bear R Humphreys:

Is there any plan (or reason for not supporting it anyway) for handling pasting (Ctrl v) clipboarded text into any field in a card on the desktop app?  
I was surprised to find this old standby unsupported when I tried the app out.


Answers:
author: Jodi LeBlanc
body: Hi [@Bear R Humphreys](/t5/user/viewprofilepage/user-id/3292399) I just tested the ctrl+C on text in a word document, and then ctrl+V in a Trello card and it works for me in browser (but not in the desktop app). It also works in checklist and itemizes each task in the browser version of Trello which I find so convenient. I use Trello via Google Chrome browser and love its functionality.

Here is a link to other Trello keyboard shortcuts (which includes the ctrl+v) for Trello web:

<https://blog.trello.com/trello-keyboard-shortcuts-infographic>

As for the Desktop app, here is a list of shortcuts, which currently does not include ctrl+v:

<https://help.trello.com/article/1095-trello-desktop-apps>

You may consider submitting a feature request to have this standard, I can't imagine not being able to use those short cuts, I use them for everything as I work primarily without a mouse:

<https://help.trello.com/article/724-submitting-feature-requests-for-trello>

Thanks,  
Jodi

comments: author: Bear R Humphreys
body: Thanks Jodi,

Yep, it's because it was so useful that I was surprised it wasn't there when working offline. I have a notes board, wanted to copy and paste a phrase from a book I was reading and found I couldn't... Not that often I'm offline really, like most of us, but it seemed a shame to have such a basic thing unavailable.


Tags: desktop
how to do accounting on calendar power-up
Asked by encryptblockr:

I am trying to do some accounting on the CALENDAR power-up

so what i plan to do is have ADD entries for revenue and SUB for expenses and i want to add these entries manually myself everyday

so what i want is a nice way to calculator how much income or loss is made per month based on those entries. There should be daily, weekly, monthly, yearly view of this so meaning i can tell how much revenue and expenses at daily, weekly, monthly, yearly levels.

Is this possible? what hack can i do to have this possible.

It seems it can be done and wanted to ask the community for help

Thanks!


Answers:
author: Jodi LeBlanc
body: Hi [@encryptblockr](/t5/user/viewprofilepage/user-id/3289480) I did a search and found some Trello accounting integrations, one with xero and one with freshbooks, I am not sure if you use either of those tools for your accounting.

You may also wish to check out the Trello Inspiration boards to see if you can get some ideas/hacks from others that may use Trello in the same way that you are considering, here is the link:

<https://trello.com/inspiration>

Thanks,

Jodi


Tags: calendar

power-up
Card Repeater Power-Up Problem - Not Able to Use Function (But Other Team Members Can)
Asked by Avi Klepper:

I'm having a weird problem with the Card Repeater Power-Up and see no prior posts about this. Any insights would be appreciated.  

My team has just observed what appears to be a bug with the Card Repeater Power-Up. We have activated Card Repeater for our board, PIMC TEAM. We have also designed a specific list for our repeating cards (Repeating Tasks). When we add a new card, we can see the Repeater option in the card menu. However, when we click on "Repeater" and configure the function, the "Save" button remains grayed out and will not let us make the function active for that card.

With additional testing, we have further ascertained that this problem appears to be specifically linked to my profile. As far as I can see, I have full permissions to access and use the PIMC TEAM board. But, whenever I try to use the Repeater function, the function remains grayed out. However, the team member who originally activated Card Repeater is able to use it just fine.


Answers:
author: Mike
body: Hi Avi,

Interesting! I think it might be best for you to reach out to us directly via <https://trello.com/contact> so we can take a look at the board in question---we'll find out what's going on!


Tags: card-repeater
Where are my Trello Boards?
Asked by Ivan Gravat? de Azevedo:

Hi, some of the boards my company works with are not showing on our Trello anymore. What happened?


Answers:
author: Jodi LeBlanc
body: Hi [@Ivan Gravat? de Azevedo](/t5/user/viewprofilepage/user-id/3072764) have you logged out of Trello and back in to see if they appear? Are you the admin of these boards, or could the admin of these boards have archived them? Also, have you tried another browser to see if they appear? You may also want to check with a colleague to see if it is only you that can't seem them or if it is your whole team.

Thanks,  
Jodi

comments: author: Ivan Gravat? de Azevedo
body: I logged out and back in but they're still missing. How could I see if they are archived? Me and all my colleagues are admin of the board and no one is seeing them


author: Jodi LeBlanc
body: Hi [@Ivan Gravat? de Azevedo](/t5/user/viewprofilepage/user-id/3072764) you can re-open a board by clicking the "Boards" menu in the header and selecting "See closed boards..." Find the board and click "Re-open".

You will need to have been a board admin to reopen a board but since you and your colleagues are admin that will work for you: Here is an article with more details:

<https://help.trello.com/article/781-reopening-a-closed-board>

Thanks and let me know if that helps.

Jodi


author: Ivan Gravat? de Azevedo
body: It works, found them on the closed section. Had a mini-heart attack for a moment but it's all good now.

Thanks!


author: Jodi LeBlanc
body: That's wonderful to hear [@Ivan Gravat? de Azevedo](/t5/user/viewprofilepage/user-id/3072764) , so happy you were able to find your boards - thanks for letting me know that you found them :)  
Have a great rest of your day!

Jodi


author: Jon_Anne_Willow
body: I was just redirected to Atlassian, where I created an account and a new organization and now all my boards are gone. I logged out and back in. I tried three browsers. I looked in "Closed Boards." Nothing. I'm so screwed, this totally crushes my day. How does this work? [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643)
power-up to create a custom field to attach a file
Asked by Abel Campos:

Hello

Is there a power-up to create a custom field to attach a file, and then use it in an e-mail with Custom Field Variables?

Thank you


Answers:
author: Garrett
body: Hey [@Abel Campos](/t5/user/viewprofilepage/user-id/3086023)

I'm not sure I 100% follow you here. Right now, custom fields can't store files directly but you can reference a custom field variable such as an email address: [https://help.trello.com/article/1160-custom-field-variables.](https://help.trello.com/article/1160-custom-field-variables)

Going from there, you can set a rule that triggers when an attachment is added, then link that in the email sent. You'll want to use the {attachmentlink} variable: [https://help.trello.com/article/1157-variables.](https://help.trello.com/article/1157-variables)

Here's an example of the rule I created for this:

![Screen Shot 2019-06-10 at 2.50.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/57123i1C2CA6D351E9569E/image-dimensions/558x355?v=v2 "Screen Shot 2019-06-10 at 2.50.36 PM.png")

comments: author: Abel Campos
body: Its good!, very thanks!
Upgrading Trello Account
Asked by Tori Violette:

I am an existing Trello user, how am I able to upgrade my Trello account? I cannot find where to do this...


Answers:
author: Jodi LeBlanc
body: Hi [@Tori Violette](/t5/user/viewprofilepage/user-id/3288083) you can click on your profile image in the top right corner, and then choose the third option "billing", you can then upgrade your account.

Here is an article which describes the types of Trello accounts:

<https://help.trello.com/article/831-trello-business-class-vs-trello-gold>

Thanks,  
Jodi

comments: author: Jodi LeBlanc
body: Did this answer your question [@Tori Violette](/t5/user/viewprofilepage/user-id/3288083) ? Thanks!


author: Belinda Langham
body: Can I piggie back on this and ask if you know if all your existing account information, boards, details etc. will transfer over to the upgraded account?
* How to copy the whole board in Trello without attachments and checklist all unticked *
Asked by Adriano Prado:

Hello All ,

I have one situation here and probably the solution can be simple , I hope.

I have one board created at Trello last year with a lot of attachments, several cards, checklists created at each card with all checklists ticked and now I want to copy the whole board with all cards , exactly the same way I have at this old board but without any activities, attachments and all checklists unticked.

How to do this to the whole board ? Now I have a new board created without a team I will create a new one , but all cards completed , checklists ticked and all of them with attachments.

Simple task , copy to a new board WITHOUT Attachments , ticked at all checklists , no activities , etc. I cannot imagine it?s not possible and I need to create a new one to avoid attachments, activities in history , checklists ticked etc.

I?m will be glad if someone can help me .

Thanks in advance.

Adriano Prado


Answers:
author: Jodi LeBlanc
body: Hi [@Adriano Prado](/t5/user/viewprofilepage/user-id/3287364) you will see from this question post that other users are having the same issue with the checklists ticked etc.. You may need to connect with Trello support directly as indicated in the post:

<https://community.atlassian.com/t5/Trello-questions/How-to-copy-a-list-in-Trello-with-checklists-unticked/qaq-p/1087625>

Thanks,

Jodi
Trello board randomly archived and deleted cards!
Asked by Kelly Enright:

Hello! My trello board randomly just deleted, archived all cards/lists on my board. Any clue why this happened? It said someone on my board did it, but the person was not near their computer and it all happened within a few seconds. Any help is appreciated!


Answers:
author: Jodi LeBlanc
body: Wow that's disturbing! Any chance they may have done it via their phone, or perhaps someone else may know their password? Trello also works during airplane mode/data turned off and refreshes when connected. Not sure if the individual made the changes out of range and then it updated after the fact.


Tags: archive

bug

delete
Which calendar power-up is best? Are they all essentially the same?
Asked by Brianne_Kane:

For various reasons connecting Trello to my Google Calendar just wont work (more confusing than helpful) so I'm looking into various power-ups through Trello (since I love my board and rely on it entirely.) I've looked at Big Picture and Planaway, both seem good but basically the same thing -- my question is what are the differences between the various calendar power-ups, and which one do you think is best?


Answers:
author: Katrin Anger
body: [@Brianne_Kane](/t5/user/viewprofilepage/user-id/3287167)

Hi Brianne, here's an [article](https://medium.com/workflow-automation-with-trello/3-ways-to-sync-google-calendar-with-trello-boards-2c1cfdf39a8a) I wrote a few weeks ago about the different Calendar Power-Ups you can use in Trello.


Tags: calendar

power-up
Accessing votes count in Butler
Asked by Andrey Yantsen:

I'd like to increase a custom variable by current votes count each time the card being cloned, is it possible? I need to have overall votes count on latest card version.

The only way I found to do this right now --- is to stupidly increase/decrease the counter for each vote, but it consumes too many commands.


Answers:
author: Garrett
body: Hey [@Andrey Yantsen](/t5/user/viewprofilepage/user-id/3286045)

I definitely understand what you're trying to accomplish here, but I'm afraid that there isn't a way to perform that kind of arithmetic in Butler currently.

I'll pass your interest in this along to our Butler team, and we'll consider adding some functionality like that in the future.

Sorry I can't give you a more promising answer currently. Let me know if there's anything else we can help with!

comments: author: Andrey Yantsen
body: Thanks anyway. I hope it would be implemented sometime.


Tags: butler

vote
Filter cards
Asked by Rebecca Bergfeldt:

![Menu.jpg](/t5/image/serverpage/image-id/56502i73A0DBA48C3C5B83/image-size/large?v=v2&px=999 "Menu.jpg")

How do I filter cards? Always had a functionality for filtering, but now it is gone. Help me please...


Answers:
author: Jodi LeBlanc
body: Hi [@Rebecca Bergfeldt](/t5/user/viewprofilepage/user-id/3284058) check out this thread, the filter has moved.

<https://community.atlassian.com/t5/Trello-questions/Can-t-filter-cards/qaq-p/1006418>

Let me know if this helps.

Jodi

comments: author: Jodi LeBlanc
body: Just did a double check, the filter icon is gone for me too now, I would recommend contacting support@trello.com directly.


author: Jodi LeBlanc
body: I just heard from the Trello team that this is a bug and they are working on resolving it. Thanks for your patience.


author: Jodi LeBlanc
body: Hi [@Rebecca Bergfeldt](/t5/user/viewprofilepage/user-id/3284058) I was asking the Trello team about this yesterday. They confirmed that it is a verbiage change (Search and Filter functionality have been merged). Trello support is going to update the documentation to ensure this change is reflected and to remove any confusion surrounding this update. Thanks for your patience.
View Excel file in iphone
Asked by eddie farah:

I cant view excel files when I opening them in my Trello app using an Iphone. Any ideas why this might occur? There are no issues when open jpegs or pdfs


Answers:
author: Denise
body: Hi Eddie,

It sounds like there might either be an issue with the particular file or there's no app available on the phone that can handle the file format. A few things I'd suggest checking on as a start:   
1) Do you see an error in-app when you click on the attachment or with the next step when you click 'View'?   
2) Can you view the same attachment when you access the Trello card from a computer via web browser at <https://trello.com/> or from a different phone?   
3) What specific format is the file saved in?  

Feel free to send in additional details to <https://trello.com/contact> so we can take a closer look if needed. Thanks!
Due Date filter
Asked by ruth Last:

i can only select today or tomorrow for due date and only am(0900) or pm (1300) when i would like to be able to select a specific date and time


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with a screenshot of what you see as well as the link to the board? Also, have you tried a different browser or device to see if you observe the same?
Changing view of cards
Asked by Daniel Jaworski:

Hi

I think the view I have of my cards may be due to one of the extensions installed, but I can't see the details I need. This is the view I have:

![as is.JPG](/t5/image/serverpage/image-id/56463i321C0E00B7AA58E2/image-size/large?v=v2&px=999 "as is.JPG")

But I want to see this:

![as should be.JPG](/t5/image/serverpage/image-id/56464i3CFBB368EEEBF89F/image-size/large?v=v2&px=999 "as should be.JPG")

Does anyone have an idea why this is happening with my cards?

Below are the apps as per my Trello screen

![apps used.JPG](/t5/image/serverpage/image-id/56465i19DFB534681EA0E4/image-size/large?v=v2&px=999 "apps used.JPG")

Many thanks for your help.

Daniel


Answers:
author: Blair at Atlassian
body: Hey Daniel,

Could you try something for me? I'd like to see if this is being caused by a feature we're testing for a simplified UI view. If you head into your Board Menu on the right side of your board, then go to More and then Settings, do you see an option to skip ahead and open up all of the expected features?  

![CleanShot-2019-05-14-at-13-51-42-2x.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/830ca2b3c8c9559fd13cc254d6da6c75a5ff91a8/f8a3e4c15a3880f5092424dedbca382738ba639b/CleanShot-2019-05-14-at-13-51-42-2x.png)

Let me know and we can go fro there!

comments: author: Daniel Jaworski
body: Hi, thank you for your reply and sorry for the late answer... your email ended up in my spam...

No, I don't think so, please see what I can view in the settings


author: Daniel Jaworski
body: ![settings.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/57984i56D9CC02AF066719/image-size/large?v=v2&px=999 "settings.JPG")
Google Maps power-up search by coordenates
Asked by Logistica Maderera Marcos Rodr?guez:

I'm using google maps power up in trello, but in my computer i can't search by coordenates, I can search for example, "madrid, spain" but y can't search "41.022549, -3.318141" or "41?01'21.2"N 3?19'05.3"W"

Can someone help me with this??

Thanks in advance.

Jorge.


Answers:
author: Mike
body: Hi there,

This is correct, that you can't currently search by coordinates with the Maps Power-Up, but I'll be sure to let the team know that's something you'd like to be able to do in the future!

comments: author: Logistica Maderera Marcos Rodr?guez
body: Thanks for your answer, for me is really importan search by coordenates, whitout it trello is not usefull for me.


Tags: map
Trying to add a team member on a board but shes is having a problem gaining access
Asked by Picture This Wedding:

i have a worker who is trying to gain access to the board i added her on and it says on her side. "We could not load this board. Verify you have permisson to see it and try again" need help please


Answers:
author: Jodi LeBlanc
body: Hi [@Picture This Wedding](/t5/user/viewprofilepage/user-id/3280826) has this individual used Trello before? Are they logged in using the same account that you used to send them the board invite? If they are a new user they may need to authenticate their account for the first time, have them check their junk/spam folder to see if their Trello email was sent there.

comments: author: Jodi LeBlanc
body: Hi [@Picture This Wedding](/t5/user/viewprofilepage/user-id/3280826) was the individual able to gain access?


author: Jodi LeBlanc
body: Also [@Picture This Wedding](/t5/user/viewprofilepage/user-id/3280826) based on your community handle I thought I would share my Trello Wedding Planning article with you: <https://community.atlassian.com/t5/Trello-articles/Wedding-Planning-with-Trello/ba-p/1102173>
How to control editing?
Asked by Juanita Malone:

I am sharing my trello boards with other people and I do not want them to be able to edit the content. Is there a way to prevent this?


Answers:
author: Jodi LeBlanc
body: Hi [@Juanita Malone](/t5/user/viewprofilepage/user-id/3226655) if you have the settings set to public and share the board url, they will not be able to edit content. Is that what you are currently doing or are you sharing a private board and adding members to it?

Thanks,  
Jodi

comments: author: Juanita Malone
body: I have been sharing the board because I want them to be able to mark the checklists. Will they be able to mark checklists as they go if I just share the link?

Thanks for the help!

Juanita


author: Jodi LeBlanc
body: Hi [@Juanita Malone](/t5/user/viewprofilepage/user-id/3226655) you can disable comments via the board's "Settings" in the board menu on the right side of your board. Click "More", then "Settings", then select "Commenting Permissions" and choose "Disabled". Only board admins can disable comments. Here is a post with more details, you may need to do a bit of testing with one of your users to ensure they can still mark checklists, but can't change content etc..

<https://help.trello.com/article/792-disabling-comments-on-cards>

Let me know if this helps,

Jodi


author: Juanita Malone
body: It does help but I want them to still be able to comment. I just don't want them to be able to edit the content or archive/delete things.

Thank you,

Juanita Malone


author: Nam Pham
body: Could you help advise if there is any setup that user can add content only? edit/delete/archive is not allow.
Can't See My Cards in Android Widget
Asked by irene swastiwi:

Hello, every time I add Trello widget, the display always appeared like this. I can't see my cards here. how to fix it? is the private boards can appear in the widget?


Answers:
author: Jodi LeBlanc
body: Hi [@irene swastiwi](/t5/user/viewprofilepage/user-id/3279364) you said "appeared like this" in your questions above. Is there a screen shot you were going to attach? It is not showing, can you please reattach it? Thanks.

comments: author: Thiago Galv?o Duro
body: Hi Jodi, i think that i am having the same problem. If i create a card on my cellphone it appears, but if i create it on my notebook i doesn't. (on both cases i added myself as a member of the cards).  

There is another topic on community about that issue:  
<https://community.atlassian.com/t5/Trello-questions/Android-widget-keeps-quot-loading-quot-and-does-not-display/qaq-p/1384591>  

<br />

![WhatsApp Image 2020-06-02 at 15.23.57.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/97451iEEBC38D50FDC2218/image-size/large?v=v2&px=999 "WhatsApp Image 2020-06-02 at 15.23.57.jpeg")


Tags: android
Can Trello do this?
Asked by Nick Robinson:

Can Trello do this?

1. I need to be able to import my jobs in at the start  
2. I need to be able to set up recurring jobs (most of our work is recurring - weekly, monthly, annually etc). It would be even better if this can be imported in at the start.  
3. I saw Trello had an addin that showed the number of days each card is in a column. I like the idea of this.  
4. Importantly we need repeating cards to repeat even if the previous one is not finished. i.e. week 2 payroll is still required even if week 1 is not complete.

If so what power ups do I need?


Answers:
author: Jodi LeBlanc
body: Hi [@Nick Robinson](/t5/user/viewprofilepage/user-id/3278587) you can email your jobs in via the Board email address, what tool are you currently using to track your jobs, there may be a power-up that can enable you to import the jobs in one action.

2)Yes you can use the card repeater and calendar power-ups for recurring jobs

3) There is a card aging power-up that shows you the last time action occurred on that card in a visual format.

4)Yes card repeater can do this as well.

Here is an article I wrote on my favourite powerups and those power-ups are described in the article.

<https://community.atlassian.com/t5/Trello-articles/My-Love-of-Trello-Power-Ups/ba-p/997970>

comments: author: Jodi LeBlanc
body: Hi [@Nick Robinson](/t5/user/viewprofilepage/user-id/3278587) did this help answer your question?  
Thanks,

Jodi
Using the same labels in jira and Confluence
Asked by Asuska:

Hello, please is there any chance, that this feature was implemented since first question in 2014? ([CONFSERVER-35349)](https://jira.atlassian.com/browse/CONFSERVER-35349)

Using the same labels (same database for labels) in Jira and Confluence make a huge sense.

Thank you


Answers:
author: Nic Brough -Adaptavist-
body: No, there's been little progress on this.

comments: author: Pierre Lonchampt
body: Quite disappointing :(   
I also noticed that labels in Jira can use capitals, whilst they can't in Confluence.  

Go figure ?\\_(?)_/?


Tags: confluence-server

server