youngmon/atlassian-qna huggingface dataset:
Currently getting the following 500 errors
Asked by Steve Boydon:

Hi

I have done a fresh rebuild on AWS, installed AdeptOPen JDK 8 and get the following errors, following a sucessful install and all 'graphics' being shown.

I'm also proxying nginx to Tomcat and using RDS Postgres.

![Error 500.PNG](/t5/image/serverpage/image-id/54526i1297FA78670D2A2A/image-size/large?v=v2&px=999 "Error 500.PNG")

Any help appreciated.

Regards

Steve


Answers:
author: Stephen Sifers
body: Hello Steve,

Thank you for providing the steps you took along with a screenshot of the error you're seeing. It looks as though Confluence itself is up and running but the error is related to a breakdown or refusal in communication. I would be interested to test Confluence without the presence of an NGINX proxy in place to see if the same error is present. Once we have that tested we'll know if its an issue with Confluence itself or the NGINX configuration.

Something else that would be helpful will be your NGINX configuration. Please ensure it's sterilized and any private information such as usernames and passwords are removed.

Regards,  
Stephen Sifers

comments: author: Steve Boydon
body: Hi,

I have removed Nginx and am now using AWS load balancer to route 443 traffic straight to tomcat and Confluence. It works a treat and takes away the need to have a webserver doing the proxying.

If anything I think my current setup is the way to go. Unless there are known issues doing it this way.


Tags: atl-adm
Can I use filter on Text Field Name in Page Properties Report?
Asked by Chris Freeman:

Revising Wording: The team wants to see a status report filtered by a report column, Phase, a header field created on a status report in Confluence. In the PPR filter, is there a way to filter the results so I can return, for example, only rows where the value is Plan?


Answers:
author: Shannon S
body: Hello Chris,

Thank you for contacting us!

I believe you could do this with the [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview&_ga=2.235843521.1568606931.1558342433-1483961444.1556008674) add-on. Have a look at that and do let us know if you have any questions about it.

For more information:

* [Table Filter and Charts with Page Properties Report Macro](https://stiltsoft.com/blog/2016/06/table-filter-and-charts-with-page-properties-report/)

Let us know if you have any questions about that!

Regards,

Shannon


Tags: atlassian-marketplace

confluence-server

server
Plugins no longer available
Asked by Stefan Weimar:

Hi, we had paid licenses for Gliffy Comala Share-It and some other plugins. Today I wanted to create a link with Share-It and did not find the respective menu item. Digging in the app-management I could not see a single one of the paid plugins. Is there some bug on your side or has something happened that the license information is lost?


Answers:
author: Shannon S
body: Hello Stefan,

Thank you for checking in with us. I haven't heard of anything like this, but I'd like to know more about your situation.

Can you please let me know what version of Confluence you are running?

Secondly, can you check to see if you have the latest UPM version, and see if you can find the apps in your currently installed add-ons? Have a look at [Viewing Installed Apps](https://confluence.atlassian.com/upm/viewing-installed-apps-273875714.html) for details on how to do that, if you're not sure.

1.
   > From the top navigation bar in your application, choose ![](https://confluence.atlassian.com/upm/files/624034373/957494777/1/1536557922045/cog.png)**\> Add-ons** or **Manage apps**.If the link does not appear in the menu, make sure that your application has the [latest version of the UPM](https://confluence.atlassian.com/upm/updating-the-universal-plugin-manager-273875702.html), and that you're logged in with an admin account.
2.
   > Choose **User-installed**, or another filter.

Looking forward to hearing from you soon.

Regards,

Shannon
Base URL not matching
Asked by Judith Jong Loy:

Windows 2016 Server, SQL 2016 DB, Confluence v6.15.2

The base url is set with "https" , users access the site using "https", however when i go to find new apps I get the following message:

"The base URL configuration of your instance does not match the URL in your browser. This can prevent operations on this page from working correctly. See [UPM documentation](https://confluence.atlassian.com/x/FgNTE) for more details about this error."

Also, when I search for an app, I get Insecure content blocked. I've gone through all the different suggestions to update the server.xml but keep running into issues and this is not getting resolved.

What do I need to change and where to get confluence to use https instead of http?


Answers:
author: Nic Brough -Adaptavist-
body: What documentation have you followed for getting the https working? Is it behind a proxy, or have you done it with just Tomcat?

Have you set the base url in Confluence to the correct url? (Actually, do that first, as that's where the "base url" error is coming from, and in one case, it might simply fix the whole thing). Obviously, this will be the httpS:// place where you are trying to run Confluence.

comments: author: Judith Jong Loy
body: Thank you for responding, it has been resolved. I forgot to uncomment the section in the server.xml.


Tags: confluence-server

server
Are you able to display Jira issues in confluence for customers to see?
Asked by Brian Guillen:

Is it possible for our "customers" to view Jira issues in Confluence? We are on the cloud instance - Service Desk. We are allowing customers who signed up as customers in our Jira to submit requests via the Jira potal so they have an account. But not a license.


Answers:
author: Shannon S
body: Hi Brian,

Welcome to Community; it's nice to have you!

The Jira project permissions are what determines which issues a user can view in the Jira issues macro. Keep in mind this uses the Jira core permissions themselves, and not any Jira Service Desk permissions.

So if the Jira project is locked down to only Jira users, then the user needs a Jira license when logged into Confluence in order to see it.

If you were to set the permissions in the project to allow anonymous users to browse the projects, and as long as the Confluence page is also open to anonymous users, then anyone not logged in would be able to view the issues.

Note that if the user is logged in as a Jira Service Desk customer, then they are not considered to be anonymous and will not be able to browser using anonymous permissions.

I hope that clarifies things, but do let me know if you have any questions.

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
How do I insert wiki markup and section macros on Confluence Cloud?
Asked by Juan Juan:

Hello there,

I can't find the way to insert wiki markup or section macros, or editing macros on Confluence Cloud, despite most of the documentation says I can do so but nowhere how with the new editor (the shorter version)

Any help highly appreciated.

Cheers


Answers:
author: James Dellow
body: Check the roadmap for features that have been removed or changed:

<https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html>

* Markup has been replaced by Markdown
* Layouts and sections have been replaced by the column macro

comments: author: Raul Mate
body: How is it possible that the Cloud version of Confluence has less features than the server version?

How was it even released in that state in the first place?

We are deeply regretting the decision of moving to the cloud.


Tags: cloud
Issue with task report macro
Asked by Ben Li:

One of our custom template's action items can't be detected by the builtin task report macro. There's no indication of duplicate tasks so I believe we can rule out that option as well, has anybody experienced any issues like this before?


Answers:
author: Shannon S
body: Hi Ben,

Welcome to Community. It's nice to have you.

I assume that your template's action items are created using the [Task Macro](https://confluence.atlassian.com/doc/task-report-macro-590260009.html)? Can you show me the format that you're using as well as the settings for the Task Report Macro?

Please also let me know your Confluence version so I can attempt to replicate it.

Thank you!

Regards,

Shannon
license transfer
Asked by Shanawas Babu:

We need our license to be transferred from existing system to new system as the existing system was infected with Ransomware.


Answers:
author: Andy Heinzer
body: Hi Shanawas,

You can simply login to <https://my.atlassian.com> with either the technical contact or the billing contact credentials set for this SEN number. Either account will have the ability to retrieve the license key.

If you are neither the billing or technical contact here, could you please let me know the SEN number? Perhaps I can lookup who within your organization we might need to reach out to in order to get you in touch with the correct person.

Andy


Tags: confluence-server

server
Manually export space pages to a new confluence server
Asked by Bidhan Khatri:

Due to the disk issue, I couldn't export the whole space at once. So, I've exported a few pages from space and imported to a new confluence server which was successful. Now I have selected remaining pages and export it in the xml.zip file. When I tried to restore those pages on the same space of new confluence server I am facing the below error. "

* A space with the key 'CA' already exists. Please delete it before restoring a space with the same key.

Is there any workaround for this problem?


Answers:
author: Casey Maynard
body: Just a guess... but rename the old 'CA' key? and it should allow you to import the new one as 'CA'? You might also consider renaming the imported one to something new?

Also I have found in the past, emptying the trash of deleted content helps with duplicate stuff (but I think that was resolved several versions ago.)

Hope this works for you.
Recently Updated Macro
Asked by IST:

I would like to display on one page by using the macro 'Recently Updated' the last changes of each space.  
I have four spaces and accordingly I have integrated the 4 macros on the page. Accordingly I habe defined the paramter "Space(s)" for each space I have.  
But only one space key is working. The other three it looks as the spaceses are not found or would not exist.  
I have checked the space key several times, they are all correct.  
All four spaces have the same user-rights etc.  
Does anyone know this problem?  
Allready thanks, Daniel


Answers:
author: Thomas Schlegel
body: Hi [@IstAdmin](/t5/user/viewprofilepage/user-id/2178441) ,

using more of the recently updated macros on one page should be no problem. I tested this in our environment and it works perfectly.

Do you see the updated pages in the preview of the macro configuration popup?

comments: author: IST
body: Thanks for the quick response.

Yes I see them.

When I use the makro in the space itself with space key = @self, it works.

Only when I use the macro on other pages and with explizit space key = "*my-space-key*" then it works not ...

Some how I must have a problem with my space key ...

Cheers Daniel


author: Thomas Schlegel
body: Is there an error or do you just get an empty result?


author: IST
body: I found it :-)  
And of course it was my fault :-(

I use Side Builder from Refined Theme. On this configuration page I see only the space key from the 'main-spaces'. But I have there also 'sub-spaces'. This space keys are not displayed on that page, but you see it in the url of this 'sub-spaces'. With them everything works!

It's not difficult, but you have to be able to do it!

Big thanks for your help!  
and best regards, Daniel


author: Thomas Schlegel
body: You're welcome.

Thank you for the information, it's great that you found the problem, Daniel.


author: Adam Shover
body: Thank you everyone!


Tags: confluence-server

server
No new Site after change IP to URL
Asked by Cay Joksch:

Hello,

i have change the Base URL IP (10.0.0xxx) to an domain ( confluence.xxx.ch)

That was no Problem but now i cant add new Sites or everthings.

Must i change the Entrys on every other Point ??

I have change it in Admin Zone an in Server.xml

thanks


Answers:
author: Nic Brough -Adaptavist-
body: We don't know what you mean by "admin zone" - there's nothing like that you need to change in a standard Confluence install just to change the address.

To change the address of a Confluence, you have to tell your network how to resolve the name you want to use (i.e. when someone lands on confluence.xxx.ch, the network takes them to 10.0.0xxx), and, as you have done, change the base url.

If it's not working, we need to know what else you have done to make this change.

comments: author: Cay Joksch
body: Hi,

i have change The BaseURL in confluence.xxx.ch an i change the name in server.xml in the Section \<Host\>. in confluence.xxx.ch

and now i cant create new Sites or other things


author: Nic Brough -Adaptavist-
body: Why did you change server.xml? Was it not just a change of url from host-ip to host-name?

What errors are you seeing when you "can't create new sites"? Could you describe the problem in more detail than "can't"?


author: Cay Joksch
body: When I changed the Baseurl alone I always got a whitescreen, only when I changed the server.xml too the Confluence page ran.  
But I got the following error message when creating a new page:  
The response time is too long  
And nothing happened after that.


author: Nic Brough -Adaptavist-
body: So, can you tell us

* What you added to the network to allow the name to resolve?
* What you changed in the server.xml?
* What else you changed?
* What the Confluence application log says as it starts up?


Tags: confluence-server

server
How to Resync/authenticate a user's JIRA-Confluence application link?
Asked by Brandon Finley:

We are an environment that has our 2 JIRA and Confluence instances linked to each other. One of our users has an issue with their individual authentication between the two, on the JIRA side there is normally a click to authorize option near the activity stream to authenticate and connect the two instances for the user's information. But this is no longer available. Another issue is when creating a space from a templace designed to be linked to a departments JIRA page, this user can no longer select a project from the JIRA drop down in the Create Space menus.

No other user has this issue.

Troubleshooting steps so far:

User tries in different browser

User flushes local cache

Confirmed user is an admin on both JIRA and Confluence

On confluence, Administration \> Cache Management \> Flush All

Any help?


Answers:
author: Fabian Lim
body: Hi Brandon,

I suggest you use the following troubleshooting guide to find the root cause: <https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html>
[Confluence] How can I export a Word document with comments on attachments ?
Asked by Benjamin Ollivier:

Hello everybody,

I would like to know how I can export a Word document from Confluence with comments on attachments ?

More precisely, to specify product requirements, I am currently working with Axure and its ability to export a Word document with a table of hot spots notes (see beneath).

Is there a way in Confluence to attach files, add notes in them at specific locations, and export the whole document (serveral Confluence pages) in Word format with the notes like Axure does?

PS : I am working with Sketch to actually design screens.

Axure example :

![Capture d?e?cran 2019-05-14 a? 14.59.30.png](/t5/image/serverpage/image-id/54494i491672A01204072F/image-size/large?v=v2&px=999 "Capture d?e?cran 2019-05-14 a? 14.59.30.png")

Exported Word :

![Capture d?e?cran 2019-05-14 a? 14.54.28.png](/t5/image/serverpage/image-id/54491i78827DCD20ACE4C7/image-size/large?v=v2&px=999 "Capture d?e?cran 2019-05-14 a? 14.54.28.png")


Answers:
author: Dominic Lagger
body: Hi [@Benjamin Ollivier](/t5/user/viewprofilepage/user-id/3180076)

If I understand you correctly, you just want to export a confluence page to word?

You can prepare your confluence page and in view mode, click the three dots "..." at the right corner and click "Export to word". Here is the [cloud documentation](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html). This is working for just one page.

If you want more pages, as you described, you have to export the pages to PDF or install an addon like [Scroll Word Exporter.](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=cloud&tab=overview)

Hope this helps

comments: author: Benjamin Ollivier
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) ,

Thanks for your answer but what I wish is to be able to export multiple pages **with comments that are posted on attached pictures**. Comments are not exported with the solutions you suggest.


author: Dominic Lagger
body: Oh okay I see.

This is not possible. According to these Comminity Questions ([Question 1](https://community.atlassian.com/t5/Questions/Is-there-a-way-to-export-comments-on-word-documents-or-pages/qaq-p/450638) / [Question 2](https://community.atlassian.com/t5/Confluence-questions/Confluence-export-page-and-comments/qaq-p/291190)), there is no easy way for confluence cloud.


Tags: cloud

comment

confluence-cloud

export

product

requirement
Can not verify ownership in Google Search Console of "xxxx.atlassian.net" using this add-on
Asked by H?kan Klingensj?:

I am trying to claim ownership in Google Search Console of our Confluence site - "xxxx.atlassian.net".

We are using your addon "Google Analytics in Confluence" on our Confluence site and it works today - sending data to Google Analytics as it should.

So my idea was to claim ownership of the Confluence site "xxxx.atlassian.net" in Google Search Console using the "Google Analytics" verification method.

However - it does not work and I get an error message:

"It was not possible to find a tracking code for Google Analytics on the web sites start page"

Details. I have used the following urls:   
- <https://xxxx.atlassian.net/wiki/>  
- <https://xxxx.atlassian.net/>

Is it possible to claim ownership this way using your app? If so - can you give some detailed instructions for how to do that?

If not - do you know of any other way achieve this? I will ask Confluence as well, but my guess is that you can provide a faster answer...

Should perhaps mention that we use Confluence Cloud.

Best regards /H?kan


Answers:
author: H?kan Klingensj?
body: Found this one. Please upvote if you want this implemented:

<https://jira.atlassian.com/browse/CONFCLOUD-58334>


Tags: addon-me.davidsimpson.confluence.addon.google-analytics-for-confluence

atlassian-marketplace

cloud

confluence-cloud
How to Pull Tempo and confluence data ? what are he backed table name for Tempo and confluence.
Asked by Rakesh Patil:

We wanted pull tempo and confluence data to our oracle database, What are the table name tempo and confluence table name ? and how to pull data ?


Answers:
author: Susanne G?tz _Tempo_
body: Hi [@Rakesh Patil](/t5/user/viewprofilepage/user-id/1351017) ,

The database tables that are provided by Tempo are listed in JIRA Administration, System, Plugin Data Storage.

Data can be retrieved via the Tempo Servlet or the Tempo REST API, please take a look at <https://www.tempo.io/developers> for more information.

Regards,  
Susanne G?tz  
Tempo team


author: Rakesh Patil
body: Thank you and I am able to find all table


Tags: tempo
Advanced import markup
Asked by Sander Spoelstra:

Hi,

I've been trying to use the confluence-wiki markup to import a rather large table with checkboxes and end-dates. However, the formats are not automatically transfered as expected. Please help.

Example of what I'm trying to insert in the markup tool:

\|\[\] //31-12-2018 \[\~name\]\|\[\] //01-01-2019 \[\~name\]\|

In this example I would expect a two column table with in each cell a checkbox, an deadline date and a user reference. However, only the userreference is actually rendered. The check box and date are not rendered as expected.

How can I still insert the correct markup?


Answers:
author: Peter Tamas
body: I also wish there was a way to enter text into the markup window that would generate a checkbox.
How can I get list of attachments on server sorted by size?
Asked by Pavel Potcheptsov:

I use standalone Confluence server on Linux.

Attachment's storage is default on file system.

What I would like to get is a list of files sorted by size from larger to smaller.

I can use linux utils for that by that gives me only size since all files have same "1" name under different paths.


Answers:
author: Dominic Lagger
body: Hi [@Pavel Potcheptsov](/t5/user/viewprofilepage/user-id/510022)

On confluence, there is a macro for that: [Attachments.](https://confluence.atlassian.com/doc/attachments-macro-97911315.html)

In this macro, you can show attachments of that page and sort by size.

There is another macro: *Space attachments*. But there you can not order by size.

Hope this helps

comments: author: Pavel Potcheptsov
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)

I want to see files on the whole instance, not on dedicated page or space.

Let's say I want to identify files that occupy too much space on server.


author: Dominic Lagger
body: Out of the box, I don't know how that's supposed to work.

Here are two workarounds:

* Are you able to connect to the database?
  * The information is stored in the tables *content* and *contentproperties* (LONGVAL)
* [Confluence Command Line Plugin](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview) ([documentation](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/40861783/How+to+get+a+list+of+all+attachments)). I don't know the plugin, but it seems, that there is a function, which gives you all attachments.


author: Pavel Potcheptsov
body: Yes I can connects to database.

It looks like I can find filename from first table and it's size from second.

```
select TITLE, SPACENAME, round(concat(LONGVAL/1024/1024), 0) as Size
from CONTENT, SPACES, CONTENTPROPERTIES
where CONTENT.CONTENTTYPE = 'ATTACHMENT'
and CONTENT.CONTENTID = CONTENTPROPERTIES.CONTENTID
and SPACES.SPACEID = CONTENT.SPACEID
and CONTENTPROPERTIES.PROPERTYNAME = 'FILESIZE'
order by CONTENTPROPERTIES.LONGVAL DESC
```


author: WW
body: I'm ok with seeing the attachments in only one space and sorting by size. However, there are 91 pages of attachments when I use the Space Attachments macro.

When I click the Size column header to sort, it doesn't work. The sorting changes, but not to any recognizable pattern I can tell; not alphabetical, numerical, or combination thereof.

Looks like there's a known bug/issue for this. With my vote, that makes 2. :(

[CONFSERVER-56047](https://jira.atlassian.com/browse/CONFSERVER-56047)

It did work for a smaller space with only one page of attachments, though.


Tags: confluence-server

server
Can the Confluence create chart based on multiple data tables?
Asked by Pavithra GK:

Am trying to create a chart with multiple data tables in the same page but unable to do so. Kindly help me out. Thanks in advance!


Answers:
author: Tarun Sapra
body: Hello [@Pavithra GK](/t5/user/viewprofilepage/user-id/3178130)

Have you looked at the "Table filter" plugin

[https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview)
Macro
Asked by Prashanth Eb:

Hi,

I want to write a macro to schedule and send a report automatically.

Can someone please help?

Regards,

Prasha


Answers:
author: Nic Brough -Adaptavist-
body: Macros execute when you visit the page they are on - they're not suitable for scheduling or sending reports.

It would be better to write a macro that provides the report you want and then ask the user to visit the page(s) you put it on.


Tags: confluence-server

server