youngmon/atlassian-qna huggingface dataset:
Get KeyResults for and objective/milestone from the API
Asked by Scot McDonald:

What is the best way to get key results for a list of objectives / milestones from the rest API... i found the KeyResults api, but the data its returning doesn't seem to match the KeyResults on my Objectives. I also cant seem to find a way of joining them... no 'keyresults' values are returned when i query for objectives or milestones.


Answers:
author: Allan Maxwell
body: [@Scot McDonald](/t5/user/viewprofilepage/user-id/4623775) Is this what you are looking for:

{{base_JA_url}}/KeyResults?$filter=parentId EQ 3590

![Screen Shot 2022-10-26 at 1.37.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/222705i344276DD6002612F/image-size/large?v=v2&px=999 "Screen Shot 2022-10-26 at 1.37.20 PM.png")

comments: author: Scot McDonald
body: One of my problems is the that contents of keyResults doesn't seem to match what is actually in my objectives. When i filter based on the parentId, i don't get any results. If i take the whole dataset and compare it to what in my Objectives, i don't see any matches at all... It makes me think that "Key Results" tracked in the objectives screen is a different data object that the keyResults exposed in the API.


author: Allan Maxwell
body: [@Scot McDonald](/t5/user/viewprofilepage/user-id/4623775) I don't have that issue. See screen shots

1. {{base_JA_url}}/Objectives/3682?expand=true
2. {{base_JA_url}}/KeyResults?$filter=parentId EQ 3682

![Screen Shot 2022-10-26 at 3.00.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/222726i442700FE52B293C5/image-size/large?v=v2&px=999 "Screen Shot 2022-10-26 at 3.00.53 PM.png")

![Screen Shot 2022-10-26 at 3.05.58 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/222729i47DC01C1C6B4F1A9/image-size/large?v=v2&px=999 "Screen Shot 2022-10-26 at 3.05.58 PM.png")![Screen Shot 2022-10-26 at 3.06.23 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/222730iFC51B4EE5767FBE8/image-size/large?v=v2&px=999 "Screen Shot 2022-10-26 at 3.06.23 PM.png")
When using Tier 1, what is the difference between clearing my selections and clicking Reset?
Asked by John Ames:

On the TIER 1 menu - I can select a Program and a Program Increment to limit my view of items.

If I go back to the TIER 1 menu and open the Program Increment and just "X" out of the selected Program Increment and click Apply it now shows 'Select' on the Tier 1 menu under the Program Increment.

<br />

How is this different from if I opened the Program Increment and clicked on 'Reset' - removing Program Increment from the TIER 1 menu altogether.

From the EPIC grid it looks like I see the same number of items. Is there a page where I would see a difference?


Answers:
author: Rae Gibbs
body: [@John Ames](/t5/user/viewprofilepage/user-id/4830001) In my experience, there isn't a difference in the data returned. When you "x" out of the PI, my guess is that it is leaving "Select" there because there was previously a selection. It identifies this filter is being used but just doesn't have a current selection, making it less clicks to reselect a PI again. When selecting the "Reset" button, this clears the memory of there ever being a selection for this filter.


Tags: cloud
Is it possible to use the Issue Collector with JIRA align
Asked by Kristyna Knoblauch:

Is it possible to use the Issue Collector directly with JIRA Align? Or is it possible to have the issue collector create an issue in another project like an Epic and then have it successfully sync in JIRA Align?


Answers:
author: Samit Mehta [321 Gang]
body: [@Kristyna Knoblauch](/t5/user/viewprofilepage/user-id/5043917) you cannot use the Jira Issue Collector directly with Jira Align.

Your idea of using an Issue Collector in Jira to create "Jira" Epics and automatically sync those to Jira Align Feature work items is possible. The Jira Connector in Jira Align and the mapping of Jira Projects to a Program would have to be configured appropriately to support the syncing. This configuration is no different from the configuration that you would have to do to set up the integration between Jira Align and Jira - you just have to make sure that the Jira Project associated with the Issue Collector is included in the configuration.

You can also consider the Ideation functionality in Jira Align to submit work items directly into Jira Align:

[Jira Align Ideation - Help Page](https://help.jiraalign.com/hc/en-us/articles/115002754474-iZone-ideation)

comments: author: Kristyna Knoblauch
body: Thank you for your assistance. It would be most helpful if you could highlight the configuration details as well for JIRA align to accept the issue collector resulting epics.


author: Samit Mehta [321 Gang]
body: [@Kristyna Knoblauch](/t5/user/viewprofilepage/user-id/5043917) I've updated the answer slightly to highlight that you just need to include the Jira Project associated with the Issue Collector as part of the configuration of the integration between Jira and JIra Align. This configuration is described in detail in the Jira Integration Guide resources:

* Help Pages:  
  <https://help.jiraalign.com/hc/en-us/sections/115000484553-Jira-integration-guide>
* Article:  
  <https://help.jiraalign.com/hc/en-us/articles/115000088854-Jira-integration-guide>


author: Kristyna Knoblauch
body: I will consult the suggested links you provided as well, but would you be able to tell me who has access to create ideas in Jira Align? What level of access do the users submitting ideas need to have?


author: Samit Mehta [321 Gang]
body: "Internal" users (ones that have Jira Align full licenses) and "External" users can submit ideas.   
Anyone can submit as an "external" user as long as they register on a Public URL. "Internal" users should be assigned a role that has the "Enterprise --\> Ideation" permission and should be assigned as an administrator or a contributor for an Idea Group.
How's the "Jira Project" field in the release vehicle populated?
Asked by Gyanendra_gupta:

I have a few Release vehicles (RV) for a Program and one of the RV has the "Jira Project" grayed with the Jira Project is filled in. Some other RVs are grayed, with "Jira Project No Sync". And I can not add the Jira Project to it.

I am wondering how does the "Jira Project" field get populated and how can I force data in this field.

Thanks in advance for your wisdom.

**ADDITIONAL INFORMATION:**

Why is the Jira Project field drop down unavailable in certain cases, it's already filled and can not be changed, and in some cases it is filled but can be updated from a drop down.

What drives it?

We have program identified and all teams are connected in Settings.

HELP!!


Answers:
author: Shannon Wright
body: The RV with a current Jira Project name listed are ones that have synced with Jira. If your connector settings are configured with the setting to allow RV(fixed versions) to sync, then that information will sync.

* **Allow Release Vehicles to sync with Jira Fix Versions** . Select **Yes** to allow Jira fix versions to synchronize with Jira Align. If this option is turned off, fix versions do not synchronize.   

The ones listed in Align with "no sync" next to Jira project simply means that the information is not configured to an existing Jira project. In my instance, I have the ability to click on the dropdown and select a jira project I want the RV to sync down to. This will be dependent on if the Program Increment includes programs that have jira projects already configured to sync.

comments: author: Gyanendra_gupta
body: Thank you. Configuration is correct but it's still not working for all RVs.


author: Gyanendra_gupta
body: Please see my updates to the original question. Thanks.
Are there any options in Jira Align to account for color blindness?
Asked by Theodore Gill:

Are there any options in Jira Align to account for color blindness? The legend for the Program Board is color based which is limiting for those with color blindness.


Answers:
author: Tim Keyes
body: Hi [@Theodore Gill](/t5/user/viewprofilepage/user-id/4889486)  

Thank you for reaching out. The Program Board is one of the reports actively being reviewed by the Atlassian Accessibility QA team. Once the QA team completes the review the will provide us with recommended areas for improvement and techniques to make the product more accessibility.   

For now the best option may be highlight over issues to see which ones have Planning Issues via the tooltip then drilling into the object for specific issues.   

The background Hexcode color could also be leveraged if a tool could surface it:  

![hex code.png](https://community.atlassian.com/t5/image/serverpage/image-id/218240i82A31FEE115B76DF/image-size/large?v=v2&px=999 "hex code.png")


author: Shannon Wright
body: The only setting for the colors within Align are under the Platform settings and the General tab. This sets the color for various areas. This is, unfortunately, a global setting and not user specific.

![Screen Shot 2022-09-30 at 10.02.27 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/218653i0027D3E39BC5DEC3/image-size/large?v=v2&px=999 "Screen Shot 2022-09-30 at 10.02.27 AM.png")


Tags: accessibility
What a demo on jira align
Asked by Ashwini Rasoor:

More information is required about jira align as we are planning to start in our company


Answers:
author: Ste Wright
body: Hi [@Ashwini Rasoor](/t5/user/viewprofilepage/user-id/5042446)

Welcome to the Community!

I'd recommend starting here, and signing up to get access to the demo center: <https://www.atlassian.com/software/jira/align/demo>

Ste

comments: author: Jimi Wikman
body: \[comment removed\]


author: Saralie S.
body: [@Jimi Wikman](/t5/user/viewprofilepage/user-id/1186268) Hi Jimi, please be mindful of our community [rules of engagement,](https://community.atlassian.com/t5/custom/page/page-id/rules-of-engagement)specifically playing nice and ensuring that your feedback is constructive.


author: Jimi Wikman
body: Jira Align is almost impossible to get information on, and I have tried to get a demo setup, but that is not easy either. There are some videos, but that is about it.

comments: author: Ashwini Rasoor
body: Can you please provide me the link of videos


author: Derek Huether
body: <https://community.atlassian.com/t5/Jira-Align/ct-p/jira-align?tab=videos>


author: Jimi Wikman
body: Or here:  
<https://atlasstic.com/videos/cloud-based-services/jira-align/>


author: Nic Brough -Adaptavist-
body: If you are going to be buying Jira Align, you will have had to go the Atlassian Align team and engage in a full sales and setup process.

While the pages Stephen pointed you to are an introductory demo, they're quite light, and if you want something more in-depth, you should talk to the team who are engaged with Atlassian while commissioning your instance - they'll be able to show you a lot more.
Jira Align Training for Consultants
Asked by Jay P.:

Hi we are a consulting team of Agile Coaches/RTE's/POPM's and would like to obtain more knowledge and training of Jira Align what do you suggest? Note we are not Atlassian Training partners.


Answers:
author: Rae Gibbs
body: [@Jay P.](/t5/user/viewprofilepage/user-id/4498316) Thanks for your interest in Jira Align! We do offer a beginner course for Jira Align which covers the Program layer of the product. It is available in Atlassian University and is called, "[Jira Align Program Essentials](https://university.atlassian.com/student/page/817172-jira-align-program-essentials-course-description?sid=7e73be47-b7d1-4689-81c5-7c548f9783a1&sid_i=1)". There is also a [webinar](https://university.atlassian.com/student/page/1109107-how-to-scale-agile-processes-using-jira-align-dependencies-webinar?sid=7e73be47-b7d1-4689-81c5-7c548f9783a1&sid_i=3) that covers the topic of Dependencies in Jira Align. Hope this helps!
How can i add start and end dates of an entire project to advanced roadmaps?
Asked by Lauren Kirt:

Currently, we are viewing all our Work Management projects in advanced roadmaps however i need to see the following:  
1. Start and end date of the entire projects (not each issue)  
2. Project sponsor

Any ideas on how to achieve this without third party apps?  

TIA


Answers:
author: Walter Buggenhout
body: Hi [@Lauren Kirt](/t5/user/viewprofilepage/user-id/5064267),

Advanced Roadmaps (as does Jira in its entirety) visualises an entire plan from issues. What you would need to visualise the start and end dates of your project, is an issue that represents the project itself.

That means you would have to extend the existing issue hierarchy in Jira above the Epics level. [This Advanced Roadmaps guide](https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps) provides quite a bit of context around the topic and also has a link tot [this video tutorial](https://www.youtube.com/watch?v=M1TvgkwGnLE) on how to extend the issue hierarchy.

Hope this helps!

comments: author: Vijay Sodhi
body: Can we ask this particular field to be added in JIRA?


Tags: advanced-roadmaps

cloud

jira-work-management

roadmap
Sub-Task Team has to be the same as parent? Workaround?`
Asked by Ben Weisman:

Hi all,

How are people capacity planning using teams if multiple teams work on a sub-task within a story? This seems like basic functionality and I'm shocked this is how it works currently.

Can anyone provide a workaround?


Answers:
author: Nic Brough -Adaptavist-
body: They don't have multiple teams working on sub-tasks. A sub-task is a part of a base issue, not a separate item, it's a fragment of the parent. It doesn't make sense to give that to another team than the team tasked with doing the main story.


author: Eddie Meardon
body: Hi [@Ben Weisman](/t5/user/viewprofilepage/user-id/655512)

[@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) has the right idea, though it's an idea I can expand on it a little.

It's built this way on purpose. In a plan, a story should be a piece of work assigned to an individual team. Subtasks are smaller tasks within that, but still handled by one team. If work needs to be broken down into smaller pieces or it needs to span multiple sprints, it should be bumped up a hierarchy level so that multiple teams can work on it. This decision was made based on Agile planning philosophy.

Cheers

Eddie


Tags: advanced-roadmaps

cloud
Auto schedule selected issues
Asked by Andrew Rodliffe:

I want apply auto scheduling to specific issues within my plan, and I select those specific issues by applying the checkboxes in the scope section, but the auto scheduling is always applying to all of my issues in the plan. Is there anything else I should be doing/configuring for this to work?   

Thanks,  
Andrew

**Select**

![Select specific issues.png](/t5/image/serverpage/image-id/228126i562EEB77431082E7/image-size/large?v=v2&px=999 "Select specific issues.png")

**Result**

![Auto schedule result.png](/t5/image/serverpage/image-id/228127iA0EA035F4B80DA6A/image-size/large?v=v2&px=999 "Auto schedule result.png")


Answers:
author: InnoGames GmbH
body: Hi,

there is a bug regarding scope not being respected which has been changed into a suggestion: <https://jira.atlassian.com/browse/JSWSERVER-25768>. Subsequently another bug has been created addressing an "incorrect" feature description to be changed: <https://jira.atlassian.com/browse/JSWSERVER-25864>.

This suggests scope based auto scheduler is no more.


author: George
body: Same problem here. It looks like it is some common thing. There is another similar question   
[How to Auto-schedule only some issues in Advanced ... (atlassian.com)](https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-to-Auto-schedule-only-some-issues-in-Advanced-Roadmaps/qaq-p/1916761)  


Tags: advanced-roadmaps
increase width of the preview of a ticket in the roadmap view
Asked by Nicolas PAQUIEN:

Hello,

As product owner or consultant,

I want to increase width of the preview of a ticket in the roadmap view

So that I could see directly the whole title of the sub-tasks of a story, especially when long-term status

![Capture d?e?cran 2022-11-28 a? 15.25.06.png](/t5/image/serverpage/image-id/228015iB284D690BDF7A8A6/image-size/large?v=v2&px=999 "Capture d?e?cran 2022-11-28 a? 15.25.06.png")


Answers:
author: Daniel Ebers
body: Hi [@Nicolas PAQUIEN](/t5/user/viewprofilepage/user-id/4280434)

I feel this could be addressed by one of the following bug/Suggestion.

* **Margin padding in new issue view restricts view on standard monitor sizes**   
  <https://jira.atlassian.com/browse/JRACLOUD-75406>
* **On High resolution JIRA screens are centered in the middle of screen** <https://jira.atlassian.com/browse/JRACLOUD-67884>

Could you please check and (probably) confirm this is what you are seeing?  
If so, it makes totally sense to vote \& watch for the referenced bug/Suggestion.

Thanks in advance!

Best regards,  
Daniel


Tags: advanced-roadmaps
Admin access- not showing in Advanced Jira Roadmap
Asked by Jagmohan Upadhyay:

I have admin access in JIRA for adding /removing the users etc for my project however when I open the corresponding Advanced JIRA Roadmap, it always show me as read only. This happened after our JIRA Migrated to Cloud. Can someone put your thoughts what exactly I am missing here.


Answers:
author: Curt Holley
body: Hi [@Jagmohan Upadhyay](/t5/user/viewprofilepage/user-id/5089755)

Welcome to the community.

It will most likely be in the settings. Go to; Plans/Settings/Advanced Roadmaps permissions and check how each permission is configured.

Sounds like you only qualify in the "Advanced roadmap viewer" permission, but require at least "Advanced roadmap user"


Tags: advanced-roadmaps
Where does one get to see the legend (color codes and patterns in use) for Jira Advanced Roadmap
Asked by Tarang:

I am getting my head around the Jira Advanced Roadmap (really an oxymoron as the old interface was the advanced way to develop \& view Roadmaps for Agile teams - vs. reverting to gnatt charts!!)

Anyhow where does one find the legend for topographical elements in use on the Roadmap i.e colors (blue, black, purple), patterns (cross hatch vs. solid).

I couldn't readily find it in the documentation on: <https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps#key-concepts>


Answers:
author: Daniel Capizzi
body: Hi [@Tarang](/t5/user/viewprofilepage/user-id/671472)

You can find documentation for the symbols used in Advanced Roadmaps documented on this page: <https://support.atlassian.com/jira-software-cloud/docs/what-do-the-symbols-in-advanced-roadmaps-mean/>

The page linked is documentation for the Cloud version of Advanced Roadmaps, however the symbols used are shared across both Cloud and Server with only very minor differences.

As [@Sam Spencer](/t5/user/viewprofilepage/user-id/5066661) has mentioned, for the colours used on your Roadmap please check the "Colour by" option under the "View settings" menu in the top right hand corner of your roadmap.

Hope this helps, and please feel free to let me know if there's anything else I can help clarify!

Cheers,

Daniel

comments: author: Tarang
body: Thank you and this is perfect, wonder why it doesn't seem to be part of the key concepts document, you know linked into it.


author: Sam Spencer
body: Hi [@Tarang](/t5/user/viewprofilepage/user-id/671472) ,

I don't think I'm quite answering your question as I'm not pointing you to a legend, however the color scheme is something you can manage yourself.

When you are looking at a plan there is the 'View Settings" button on the top left hand corner of the screen.

This button expands to give the color settings where you can choose which attribute you wish to apply colors by and then choose the color scheme.

![Plan Colors.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/227978i6844711BE3105F57/image-size/large?v=v2&px=999 "Plan Colors.PNG")

comments: author: Tarang
body: thank you as I had overlooked this part.


Tags: advanced-roadmaps

server
Why do fix versions selected in an Issue keep re-sorting?
Asked by Trina Woodworth:

I am working in Epics which have multiple fix versions assigned to them. I select the versions in a specific order I need for reporting. But after I select, leave the issue and go back to it, the versions are re-sorted in a different order. I'm not sure how Jira sorts versions and how to put the versions in the way I need and have that order stay until I choose to re-sort them.

Any assistance/help on this would be greatly appreciated.


Answers:
author: Daniel Capizzi
body: Hi [@Trina Woodworth](/t5/user/viewprofilepage/user-id/4009271)

Unfortunately the contents of the of the "Fix Versions" field doesn't maintain any order - the releases listed there may be shown in any order upon loading the issue regardless of the order in which they were added.

If you'd like to make a feature request to have this supported you can do so here: <https://jira.atlassian.com/secure/Dashboard.jspa>

Sorry this isn't quite the answer you were looking for! Please feel free to reach out to the Community with any future questions though.

Cheers,

Daniel


Tags: advanced-roadmaps

cloud

fix-version
Show ONLY cross project dependencies in Advanced Roadmaps
Asked by scott.gray:

Good morning, Community!

We have been using JIRA for a while now (several years) but only started dipping our toes into Advanced Roadmaps/Plans. The project managers are really intrigued by the dependency report as a replacement for our project board. We use our own version of SAFE with a train made up of several JIRA projects. I've created a sandbox plan to try and set it up to meet our needs but I'm running into a few challenges I was hoping to get some input on:

Need the plan to do:

1. Filter (or Display) only cross project dependencies
2. Show Target Dates on the roadmap tab based on sprint start/end dates

Work to date:

1. Created a component for issues that have cross project dependencies and created a plan based on a filter that includes only these issues but it does not show start/end dates based on sprint. Research shows this is because the plan is not based on agile projects/boards but filter
2. Created a plan using all of the projects that are on the Train. This shows issues with start/end dates but also show all issues with dependencies both those within a project and those with cross project dependencies. This made it difficult for project managers to track what was needed from other teams.

Any suggestions/input would be helpful!

\~Scott


Answers:
author: Dan -minware-
body: Disclaimer: marketplace partner!

Hey [@scott.gray](/t5/user/viewprofilepage/user-id/4871495) -

If you are open to working with a 3rd party we recently launched a Predictive Roadmap in minware that you might find useful. Here you can see projected capacity based on assigned tasks:

![minware capacity.png](https://community.atlassian.com/t5/image/serverpage/image-id/227940iF6BCF2D5F1F74F88/image-size/large?v=v2&px=999 "minware capacity.png")

We then estimate completion dates for projects and consider resource dependencies based on priority - you can also see milestones over each timeline for things like Start/End Dates, Comments, Status Changes, etc:

![minware capacity_epic.png](https://community.atlassian.com/t5/image/serverpage/image-id/227941iB41324C11AECE014/image-size/large?v=v2&px=999 "minware capacity_epic.png")

We would be happy to incorporate your feedback if this doesn't give you exactly what you need - our back-end is secure and fully functional so we can turn out an iteration pretty quickly. Good luck and let me know if we can help.

comments: author: Dan -minware-
body: Hey [@scott.gray](/t5/user/viewprofilepage/user-id/4871495) hope all is well! Curious if you were able to solve for this?


Tags: advanced-roadmaps

dependency

server