youngmon/atlassian-qna huggingface dataset:
Application Link with JIRA is working but not showing up in Confluence
Asked by Irmantas Marozas:

Hello, we are connecting Confluence to JIRA via Application Links. Link is working fine, however, link is not showing up under Application Links in Confluence (showing up fine in JIRA). This means that if we want to delete/edit application link, we need to do it manually via database. How can this be resolved so that we could manage our Application Link via UI?

**Details** Atlassian Confluence 5.8.5 {#toc-hId-1706578430}
------------------------------------------------------------

Application Links page in Confluence:

image2016-10-26 10:55:46.png

JIRA 7.2.2 {#toc-hId--845578531}
--------------------------------

Application Links page in JIRA:

image2016-10-26 11:1:49.png

AppLink Settings {#toc-hId-897231804}
-------------------------------------

**Port:** 81

**Outgoing/Incoming Authentication:** OAuth (Impersonation)  
[](https://community.atlassian.com/t5/Confluence-questions/Application-Link-with-JIRA-is-working-but-not-showing-up-in/qaq-p/454298?attachment-id=906){#link_118635e1a3202a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76822/1/image2016-10-26%2010%3A55%3A46.png){#display_118635e1a3202a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Application-Link-with-JIRA-is-working-but-not-showing-up-in/qaq-p/454298?attachment-id=907){#link_118635e1a3202a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76822/2/image2016-10-26%2010%3A57%3A51.png){#display_118635e1a3202a_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Application-Link-with-JIRA-is-working-but-not-showing-up-in/qaq-p/454298?attachment-id=908){#link_118635e1a3202a_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76822/3/image2016-10-26%2011%3A1%3A49.png){#display_118635e1a3202a_4}


Answers:
author: Carla Ann Rowland
body: Check your application visibility in JIRA.

Go to Admin, Application Navigator and you will see the links to be shown in the Application link squares. If there is only one listed the "square" links will not show. Add in your Confluence link.


author: Irmantas Marozas
body: I have manually deleted link on Confluence and then deleted it on JIRA via UI. After that I recreated the link from Confluence side using internal URLs (not the proxy ones) and it resolved the issue.


author: pelizza
body: Same here. After removing the application link from the database using [this method](https://confluence.atlassian.com/confkb/alternative-methods-of-deleting-application-links-in-confluence-316637672.html) recommended by Atlassian, I recreated it. It started working well and it's displayed on JIRA, but not on Confluence, just as your screenshot.


author: Hamish Farrant
body: First double check that the Applink is indeed connected from JIRA to the Confluence instance in question (and not to a test clone of the instance). Failing that, contact support (<https://support.atlassian.com/servicedesk/customer/csp>), they can provide you with the queries to delete the Applink from the database.


Tags: application-link

integration

jira
Automatic Warning if Label Applied
Asked by Neil Arrowsmith:

I would like to provide users with an easy way of labelling out of date content in our Confluence site, and have a clear message displayed at the top of labelled pages so that other people know to tread carefully.

It's easy enough to have a standard label, and use contentbylabel to hold a list of pages needing attention, but is there some way of automatically including a warning box at the top of pages with that label? Ideally something space-wide.

Thanks in advance


Answers:
author: Dave "Jazz" Jaskolka
body: Hey Neil,

I'm actually looking into the same thing right now. My plan is to use a macro to show content based on a label (thus conditionally showing a warning box as you mentioned), along with a custom template for all pages in the given space which has the given macro at the top. That's the best I've been able to come up with so far. My ideas are based on these links:

<https://confluence.atlassian.com/display/DISC/if-label>

<https://answers.atlassian.com/questions/23306>

I'm working with one of my Confluence admins to see if I can get this wired up. If I have any success, I'll reply to this post and let you know.

Good luck!  
Jazz

comments: author: Neil Arrowsmith
body: Hi Jazz

Thanks for pointing me at the if-label page. This, and the config options on the Documentation Them, give me exactly what I need (i'm currently on quite an old version of Confluence).

Thanks again,  
Neil


author: tonyw
body: For Confluence 6.13

Follow the comment in the if-label link that contains the macro fix.

Then in the Admin \> Layouts \> Page Layout: right after the

\<div id="main-content" class="wiki-content"\>

in the view mode section place:

$helper.renderConfluenceMacro("{if-label:label=+searching_label}{warning:title=My Warning}{warning}{if-label}"}


Tags: confluence-administration
Some people can not be found in the people directory
Asked by Bastian Kippelt:

We have a strange phenomenon.

If I search in the People Directory ( /dopeopledirectorysearch.action?queryString=Mustermann ) for a specific person, then this is not found. But if i search in the confluence administration ( /admin/users/dosearchusers.action ), then i found this user.

This is only true for some users, but not for everyone. But all users are in the same external user directory (windows ldap).

Also, i can not mention this users by @ command.

Is this problem known?


Answers:
author: Piyush_Annadate
body: Bastian,

there could be 2 issues

1. Either the users haven't made their 1st login which adds them to confluence-users groups.
2. If #1 is false, then you need to reindex confluence (this won't impact confluence and depends on confluence instance) which needs to be done by Confluence administrator

comments: author: Bastian Kippelt
body: #2 was the correct answer for my issue. Thanks.


Tags: confluence-administration

people-directory
Pics not displayed
Asked by Seongwoo Kim:

Hi there

For the past few weeks, pictures placed within the wiki pages, except users' profile pictures, are not properly displayed while just showing 'broken link to images icon'.

Moreover, we have problem using 'mentioning user's ID by @' which began to happen recently, relatively.

We are on the Atlassian Cloud service. Would be great if you take a look at.

Best


Answers:
author: Jonas Andersson
body: Hi,

This is the Atlassian User community and we wont be able to help you with this. You are better off opening a ticket at support.atlassian.com, and they will be able to assist you better.

Kind regards

Jonas

comments: author: Seongwoo Kim
body: Great thanks. You rock.


Tags: image

mention
Is it possible to embed a website in a confluence page?
Asked by Naama Lev:

Hi,

Is it possible to embed a website in the confluence page so it will be the landing page?

Thanks

Naama


Answers:
author: xpt
body: To answer it precisely, check out

<https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html>


author: Nar Kumar C. - Narva Software
body: If you are using Confluence Cloud, you can use our add-on: [HTML \& Iframe Macro for Confluence](https://marketplace.atlassian.com/apps/1221472/html-iframe-macro-for-confluence)

It's very flexible and you can modify embed code as you wish.

For simple embed, enter the following code into macro body:

```
<iframe width="500" height="400" src="https://example.com/page"></iframe>
```

Let us know if you face any issues.

Best,

Kumar

comments: author: Christopher Harris
body: How does one actually embed this?


author: Milo Test
body: Sort of ...

You can make any Confluence page the landing page and you can use iframe to embed a website into a page. Users can even interact with the embedded website, but it's still obvious that it's still a Confluence page.
Has anyone gotten this workaround to work?
Asked by Ash Chapman:

I see this issue is also raised here: <https://jira.atlassian.com/browse/CONF-32637>


Answers:
author: Rob Woodgate
body: Right clicking, Copy Image, paste into Word works for me (Windows, Firefox), but if it didn't the workaround I'd use would be to go into the Page Attachments, download the image, and drag and drop (or insert) it into the Word document. Does that method work for you?


author: Milo Test
body: Are you sure just right clicking an image and selecting Copy Image then pasting in Word doesn't work? Because it works fine for me (using a Mac if it matters).


author: Nic Brough -Adaptavist-
body: What workaround?


Tags: cloud

confluence-cloud
Confluence - Excel Formatting Preservation
Asked by Dave Scheet:

We are attempting to use Confluence to display data that is stored in Excel. Excel is being used as it is portable there are calculations being done. Is there a way to preserve the formatting so that the document is more readable? For example, we have Column headings that we would like to tilt 90 degrees to make them easier to read  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Excel-Formatting-Preservation/qaq-p/42656?attachment-id=3957){#link_118ff27ec285f4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/7206/1/ConfluenceVersion.png){#display_118ff27ec285f4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Excel-Formatting-Preservation/qaq-p/42656?attachment-id=3958){#link_118ff27ec285f4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/7206/2/ExcelVersion.png){#display_118ff27ec285f4_2}


Answers:
author: Tim Pulver
body: Was there ever a solution found to this? I have a very similiar issue that I cannot seem to figure out.

comments: author: Rodney Hughes
body: Hi Tim

It seems to be the same sort of problem, at least in part, as table column width formatting on the page - I think the latest version of Confluence has dynamic/fixed width control for tables

you may need to raise an official improvement request in the database because of the issues with text direction etc

<https://jira.atlassian.com/secure/Dashboard.jspa>


author: Dave Scheet
body: ### Confluence Version {#toc-hId-1157003068}

ConfluenceVersion.png

### Excel Version {#toc-hId-2044506749}

ExcelVersion.png

As you can see, row 1 has different formatting. Confluence's formatting makes it so that is does not fit on a single page, like the excel version does. We are using the excel macro here to display


author: Rodney Hughes
body: Are you using Excel as an attachment? Downloading/uploading the attachment won't affect the source formatting.

Perhaps include an image here of what you are seeing as not formatted


Tags: confluence-administration
separate confluence from jira
Asked by Paul Lechner:

In our company we have a 10 users JIRA license working in connection with a 10 users confluence license. Until now we have both applications connected, which allows users to use both of them with the same login.

we want to upgrade our JIRA to a 100 users license and keep confluence running with only 10 users.

I installed JIRA and Confluence on a new server now, to prepare the migration, but when I import confluence xml data, I still have confluence users belonging to jira-users groups.

how can I separate both applications?

thank you in advance


Answers:
author: Paul Lechner
body: Thank you Roman for your answer.

I reconfigured my user directories, so I deleted the **Remote JIRA Directory** , which deleted all the users who belonged to this directory, and when I created a new user in the **Confluence Internal Directory** , he has no rights for anything on confluence, even though he belongs to the group [confluence-users](http://tms-e1-v7:8090/admin/users/domembersofgroupsearch.action?membersOfGroupTerm=confluence-users)and this group has all the rights applied.

my questio is, is there a way to keep the users who belonged to **Remote JIRA Directory** and assign them simply to **Confluence Internal Directory** before I delete the **Remote JIRA Directory**?

Thank you

comments: author: Roman Kirilenko
body: There is a [guide](https://confluence.atlassian.com/doc/reverting-from-crowd-or-jira-applications-to-internal-user-management-188086.html) from Atlassian. Be careful, you need to be pretty familiar with your database to do that.


author: Paul Lechner
body: Thank you so much. It solved my problem.


author: Roman Kirilenko
body: You can keep using JIRA as the user server for your Confluence instance. Use separate groups (like confluence-users and jira-users) to restrict Confluence and JIRA access. See details [here](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html?utm_campaign=prevent&utm_medium=text&utm_source=confluence) and [here](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html).

If you still need to separate JIRA from Confluence you should [reconfigure your user directories](https://confluence.atlassian.com/doc/configuring-user-directories-229838212.html) settings for Confluence to use the internal directory.
confluence
Asked by Natalia Bolatti:

Hello!! Does anyone know how can I check which group I belong in Confluence? I cheked on my profile but doesn't say anything


Answers:
author: Natalia Bolatti
body: Thanks Dave! I am not the admin. The admin said I belong to the "jira-support group" who is able to edit spaces in confluence. However I am still unable to edit the spaces and I wanted to make sure I belong to the group


author: Dave Bosman
body: Hi Natalia,

If you are an admin you can check this by typing "gg" followed by "users" ==\> select users from the dropdown menu ==\> select the user you need to check.

Regards

Dave


Tags: content
Im Kalender lassen sich die Ereignisse nicht abschalten
Asked by Silvio Lupo:

Obwohl alle Beobachtungen und Erinnerungen im Kalender deaktiviert sind , werden weiterhin Benachrichtigungen an die Benutzer gesendet.

Wo gibt es weitere Einstellungen um Benachrichtigungen zu deaktivieren ?

Aktuelle Version ist 5.9.7

Silvio Lupo  
Collaboration \& Arbeitsplatz Services  
Helvetia Versicherungen  
9001 St. Gallen, Dufourstr. 40, Schweiz  
T +41 (0)58 280 10 00, direkt: +41 (0)58 280 4702  
mailto:silvio.lupo@[helvetia.ch](http://helvetia.ch)


Answers:
author: Kristine Bertram
body: Hallo, wir haben das gleiche Problem? Haben Sie inzwischen eine L?sung gefunden?

Vielen Dank und viele Gr??e,

Kristine Bertram

Cratos GmbH


Tags: confluence-administration
Adding a navigation box
Asked by Ingmar Koch:

Hello,

I am wondering how I can create a small navigation box on each page (see picture below).

navbox.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/Adding-a-navigation-box/qaq-p/415376?attachment-id=6595){#link_118636cdcaf67c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/70328/1/navbox.PNG){#display_118636cdcaf67c_0}


Answers:
author: Robert Reiner _smartics_
body: That's probably the [TOC Macro](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html) inside the [Panel Macro](https://confluence.atlassian.com/doc/panel-macro-51872380.html).


author: Ingmar Koch
body: Thanks Robert,

I already tried the [Panel Macro](https://confluence.atlassian.com/doc/panel-macro-51872380.html), but the panel on the Confluence Help (screenshot above) is not anchored in the text.

comments: author: Robert Reiner _smartics_
body: I'm sorry, but I do not understand "is not anchored in the text". The panel disappears when I scroll down in my browser. It is probably separated from the text by the [Section Macro](https://confluence.atlassian.com/doc/section-macro-51872531.html) and nested [Column Macros](https://confluence.atlassian.com/doc/column-macro-51872396.html). Is it that?


author: Thu Nguyen
body: You can add Section with 3 columns,

Insert Panel in the last column, then

insert the TOC inside the Panel.
Best practice: Using confluence and other systems like yammer, slack, protonet...
Asked by Daniela Scheiwe:

Hi everyone, we are currently remodeling our internal systems structure and evalute several tools such as slack, yammer, protonet, hipchat, weekdone....We've been using Confluence and JIRA for several years now, but we haven't been able to make it the right toolset for everyone in the company.

My personal vision is to have an entry point for everybody which allows to check what's new / important to me at a glance, without having to open and/or login to several other pages/systems. That should include important tasks, dates, comments regarding my project/teamwork, but also something like internal messageboard ("I brought cake today", "important customer in office today, clean your desk").

Right now everybody puts basically everthing into confluence, noone can find what he's looking for and thus, people start using other tools for their teamwork. We have a huge variety of projects and teams in the company, so I'm aware that it's close to impossible to find that one configuration that works great for everyone.

So my question is: What systems do you use and how?


Answers:
author: TomC
body: You've hit on one of the challenges of IT departments today - with the emergence of BYOD and shadow IT and the ease of any small team implementing and using a bunch of different applications (which they then feel they 'own' and don't want to let go of) it's a new challenge for IT management trying to reduce the sprawl and keep everyone connected. An expression for such chaos in the U.S. is 'like trying to herd cats'.

The advantage of this approach is we are not 'locked in' to one technology that may or may not work for everyone. For example, SharePoint is a great tool but it is not the best tool for every collaboration need. Thus, the emergence of Confluence and other collaboration tools that have strengths in other areas. But then you have the complaints from some, "We have too many tools and I don't know where to go to find stuff'. So, there are pros and cons to the appearance and availability of all the new applications.

We haven't gone into evaluations on it, but one approach that could work to keep everyone happy but still surface all the tasks, important dates, comments etc relevant to each person is the solution offered by Tibbr - see <http://www.tibbr.com/>

Their product claims to be able to hook into all the sites you mentioned and more. They connect to applications like JIRA, Confluence, SharePoint, Salesforce, WebEx, Yammer, Slack, etc. My understanding is that its user-sensitive so you would get updates on those applications you are connected to, but not get overwhelmed with all kinds of updates from applications your company may use, but you don't.

Would be interested to hear other inputs, but that's a compelling potential solution that might be worth a look (by me too).


Tags: hipchat
Set a dedicated page as homepage
Asked by Ubee:

Hi, All,

I want to separate the homepage from different login account.

Can I set a dedicated page (Not space,Not dashboard) as homepage?

Thanks

Yuchin


Answers:
author: Sandy Johnson
body: Yes you can (I use version 5.8.13) -

1. go to Space Operations
2. click on Space Details (if not already there)
3. click on Edit Space Details
4. set your home page as you wish
5. click Save
Audit Capabilities
Asked by Adina Sapp:

Are there further audit capabilities beyond auditing a user's most recent login? For example, can we audit the frequency of logins, what was viewed, and what was changed by a user?


Answers:
author: Rob Woodgate
body: Hi Adina,

This functionality isn't available in the Cloud, but on hosted servers you can access the [Global Activity page](https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html).

You might also find [this page](https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html) on getting more stats from Confluence useful
Where is the checkmark to set a space to private?
Asked by John Tabet:

*This question is in reference to Atlassian Documentation: [Setting Up your Personal Space](https://confluence.atlassian.com/pages/viewpage.action?pageId=658737009)*

The article in question mentions that when a user creates a personal space, there is a dialog that prompts the user to set it to private. However, when I tested this on a local instance of confluence (5.8.16), I am not presented with this option - just a fluff page that tells me about creating a personal space. Is the splash page that allows me to create a private personal space something that needs to be enabled in the administrative options?


Answers:
author: John Tabet
body: Yeah, I was just looking for a way that's a little less technical for end-users to be able to mark their space as private without having to dig into permissions. If that prompt is available, I'd like to be able to use it. But, if not, I can direct users to instructions about changing permissions for a space.


author: Milo Test
body: Maybe someone has the answer to your exact question, but in the meantime, everyone that creates a Personal Space is automatically the space administrator and can then go into the space permissions and deselect View access for the default groups.


Tags: documentation
How do I get an expired Confluence v3.3.1 evaluation license?
Asked by Scott Welker:

In reference to [How to Make Confluence Read-Only (Method #2)](https://confluence.atlassian.com/confkb/how-to-make-confluence-read-only-311920317.html), how do we acquire an "***expired evaluation license*** " for Confluence v3.31 self-hosted instance?  

We need the instance to remain available, but read-only, indefinitely. We successfully leveraged the REST API to migrate our content to our new Confluence v5.10 server. However, we need the old instance on-line but read-only for some time.


Answers:
author: Nic Brough -Adaptavist-
body: What licence does your 3.3 instance have currently?

comments: author: Scott Welker
body: Does this answer answer your question Nic?

1. Under **Browse** \| **Confluence Admin** \| **Administration:**
   1. **License Details** :  
      1. **License Type:** *Confluence: Developer*
      2. **Support Period:** *...support and updates are available until Mar 13, 2017*


author: Nic Brough -Adaptavist-
body: Yep. You could just manually pull write access and keep using that as it is.


author: Scott Welker
body: Thanks Nic but can you elaborate?

I see nothing in the license administration that permits modifications (**Browse** \| **Confluence** \| **Administration** , **License Details** ). Perhaps I am overlooking something.  

Are you instead suggesting that I could manually administer each and every user or space removing privileges? If so, that's the tedious, time consuming and error prone manual effort I was hoping to avoid.  

"Googling" I find information suggesting that the license may be stored on disk as a file. I'll explore that. However, I don't presently have (interactive / shell) logon or file access to the Linux server.  

Anyway, thanks again for sharing your knowledge. I do appreciate it.


author: Nic Brough -Adaptavist-
body: Yes, the pain of doing that is an option, but I was thinking of something a little more swift - block disable/remove all your users, adding a single read-only user back into it, or even make it anonymously readable (if it's within your firewalls)

You could also ask support for an expired evaluation licence. I'm sorry, I should have said that one sooner!


author: Scott Welker
body: Thanks again Nic. I'll mark this as the answer.
How do I turn on Collaborative Editing in Confluence Server v.5.10.7
Asked by Brian Czapor:

How do I access the options to change the Collaborative editing mode for confluence server. I believe I am using the correct version v5.10.7 but I do not know where to navigate to for these options?

<https://developer.atlassian.com/confdev/collaborative-editing-for-confluence-server#CollaborativeeditingforConfluenceServer-TestScenarioChecklist>


Answers:
author: Nic Brough -Adaptavist-
body: You need 6.x, it's not in server until then.


Tags: confluence-administration