youngmon/atlassian-qna huggingface dataset:
Change name of OnDemand
Asked by Peter Tomek:

I tried to change the URLof my OnDemand site as it was written in the article (<https://confluence.atlassian.com/display/ONDEMANDKB/Changing+the+OnDemand+instance+URL+address>) without success.After I created a backup I cancelled the Evaluation of the current [site(old.atlassian.net](http://site%28old.atlassian.net)) and wanted to create a new one ([new.atlassian.net](http://new.atlassian.net)). Once I gave my personal and credit card details I wanted to finish the signup procedure, but the system said that "Only one evaluation at a time is allowed".Did I misunderstand the article?


Answers:
author: AgentSmith
body: I'm not exactly sure what happened but the process you outlined is correct. The only thing I can think of perhaps the time between cancelling and renewing was somehow a factor - but its common for customers to cancel then immediately sign up again for another eval using the same URL so I'm leaning towards this being an anomoly.

If you are stuck and can't proceed, please submit a support request at [support.atlassian.com](http://support.atlassian.com)


Tags: cloud
I am going through the Dragons integration exercise. Can't edit new space.
Asked by Ray Ward:

I just created a new space, Dragons. When I try to edit it, the edit menu appears, but I can't write anything into the page. How do I troubleshoot this?


Answers:
author: Bruna Griebeler
body: Hi Ray,

Are you sure that you're on edit mode instead of preview mode?

[](https://confluence.atlassian.com/display/DOC/Using+the+Editor)<https://confluence.atlassian.com/display/DOC/Using+the+Editor>

Also, does the same behavior happen when trying different browsers?


Tags: confluence-administration

space
How do I promote Blank Page?
Asked by Karie Kelly:

We have alot of templates and used the Promote to make the ones used most often appear in the list of selections when using the Create (vs clicking on More). But, once we used the Promote option, then the Blank page option automatically is under the More option. How do we promote that one? It seems like that one should always be available vs hidden - or, at least give the admin the option for their space.

If there isn't a way to do this, we have to undo all the promotes. But, we really wanted to use it; however, given now all of the available blueprints, it's becoming cluttered and users aren't quickly locating the ones used most often.

Any ideas?


Answers:
author: Steve Gerstner [bridgingIT]
body: Can't you create an empty template instead using the default option for an empty page?

comments: author: Karie Kelly
body: Yes, you can, which is what I did for now, hoping there was a better solution. Then our users ask why there are two because Confluence's blank one is the first one to appear when you click More to view all.


author: Steve Gerstner [bridgingIT]
body: if you don't want to programm something, that's the way I would do it. If it's confusing your users, maybe rename the template from blank to simple page template e.g....


author: Andreas van Rienen (Scandio)
body: There is a corresponding feature request to your question, just in case you are still interested: [CONF-32450: Allow Space Admins to 'Promote' the Blank Page Template](https://jira.atlassian.com/browse/CONF-32450)
Is there a way to see my colleagues' tasks in Confluence OnDemand?
Asked by Eugenie Kim:

Hello.

Is there a way to see all of my colleague's tasks in one place (in a similar format to My Inbox)? It would be nice to have a single list of all of the "to-do" items that a co-worker is working on across all of their spaces and pages - this is assuming that I have the appropriate permissions for each space.


Answers:
author: Natasha Prasad
body: Hi Eugenie,

We're working on a set of enhancements to Confluence tasks that should let you do exactly that and expect to release the functionality this summer. One aspect of the planned functionality is to let users aggregate and report on tasks based on criteria they provide (e.g. assignee, in your case). If you are interested in providing additional feedback, please drop me an email on nprasad at atlassian dot com.

Cheers,

Natasha

comments: author: Eugenie Kim
body: Thanks - looking forward to the enhancement!


Tags: cloud

confluence-cloud
Embedding Multimedia in Confluence
Asked by Jennifer Link:

Hello,

I am using Confluence 5.4, and it seems there is a bug in embedding a PDF or PowerPoint document. After I attach the document, I do not see that document in the list of files that should be available when using the Multimedia Macro. Does anyone know if this is an existing issue?

Thanks!


Answers:
author: Deividi Luvison
body: Hey Jennifer,

Actually the multimedia macro is used to show the following types of files:

* Adobe Flash (.swf)
* Apple QuickTime (.mov)
* Windows Media (.wma, .wmv)
* Real Media (.rm, .ram)
* MP3 and MP4 files (.mp3, .mp4)
* MPEG files (.mpeg, .mpg)
* AVI files (.avi)*You may need to enable an avi decoder within your browser.*

To see PDF/PPT you need to use the [View File Macro](https://confluence.atlassian.com/display/DOC/View+File+Macro).

If you are using the [multimedia macro](https://confluence.atlassian.com/display/DOC/Multimedia+Macro) that would explain why you are not seeing pdf/ppt when listing the files :).

In case you were indeed refering to view file macro let me know.  
Thanks and Regards,  
David\|Atlassian Support


Tags: embed

multimedia
Changing base URL and short links
Asked by Thomas:

We set up a confluence installation at one host (say foo.domain.de:1).

After some time we transferred it to a different server (say bar.domain.de:2) using export\&import, since our admin thought this was the most efficient way to go. Now the new server is up and running. However, all short links still point to the old installation and look like "http://foo.domain.de:1/pages/viewpage.action?pageId=4711". Unfortunately we realized this only after some time, since the old installation was still running and most users didn't realize they were being redirected to the old server by following the links.

Any suggestions how to fix these links?


Answers:
author: Andre Lehmann
body: I'm also interested in how to change all the links in Confluence when the BAse-URL is changed.


author: Steve Gerstner [bridgingIT]
body: Can you forward theme from the old server to the new?

Can you give your new server the domain form the old server additionaly to the new domain?

comments: author: Thomas
body: Unfortunately not. The old "server" is actually a notebook where confluence was evaluated for some time. Now we want to purchase a suitable license (instead of the 10 user test license) and confluence has been moved to a proper server. The notebook is obviously not available 24/7.


Tags: confluence-administration
How do I replace default confluence 5 dashboard with subspaces plugin?
Asked by Sorin Sbarnea (Citrix):

I am looking for a solution to replace the default list of spaces from confluence 5 with the one generated by the subscpaces plugin, so people will not see the subspaces as listed.


Answers:
author: MadelineBarr
body: We find the Subspace plugin useful and use Subspaces Dashboard Panel (CF 4).

The only problem with deactivating the module "global-entities-panel" is that it also removes the Favourite section as well as the space list. User cannot view their list of favorite pages.

I'm thinking of leaving the "global-entities-panel' enabled and using custom HTML to hide the default space list.

For example, at the end of the HEAD:

```
&lt;style type="text/css"&gt;div#spaces-pane div.space-list-section.entity-list-section.global-spaces-section {display:none;}&lt;/style&gt;
```

If anyone can see an issue with doing this let me know.

comments: author: Bill Martin
body: Hello Madeline,

there's no reason for concern.

Kind regards,

Bill Martin

Communardo Support


author: MadelineBarr
body: Thanks Bill.


author: Communardo Administrator
body: Hi Sorin,

go to your Confluence Administration -\> Manage Addons -\> Subspace Plugin and activate the Module "Subspaces Dashboard Panel (CF 4)". Now you have the Subspace Panel on your Dashboard.

<br />

If you want to remove the Confluence original "dashboard space view" you have to deactivate the module "global-entities-panel" which is part of the "Dashboard Macros Plugin" (it is a system plugin).

I hope this helps to clarify your question.

Greetings, Stephanie


author: StephanieC
body: Hi Sorin,

go to your Confluence Administration -\> Manage Addons -\> Subspace Plugin and activate the Module "Subspaces Dashboard Panel (CF 4)". Now you have the Subspace Panel on your Dashboard.

<br />

If you want to remove the Confluence original "dashboard space view" you have to deactivate the module "global-entities-panel" which is part of the "Dashboard Macros Plugin" (it is a system plugin).

I hope this helps to clarify your question.

Greetings, Stephanie


Tags: addon-de.communardo.confluence.plugins.subspace
Can I move pages from my trial Confluence to my production Confluence when I purchase?
Asked by Walter Keaton:

Can I move pages from my trial Confluence to my production Confluence when I purchase?


Answers:
author: Walter Keaton
body: I see where I can export to PDF or Word but I do not see a "native" export. Where would I do the export and can I do this in bulk (many pages)?

comments: author: Nic Brough -Adaptavist-
body: Should be able to get an xml export of a space (with the option to drop pages out of it on export)

<https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML>


author: Nic Brough -Adaptavist-
body: Yes, with a simple export and import.

The target Confluence doesn't care that the pages are from a non-production system


author: Walter Keaton
body: Thank you so much.


author: Walter Keaton
body: Thank you in advance for answering my question


Tags: trial
How to resolve an error "Rendering this content exceeded the timeout of 120 seconds" for "Page Property Report" macro
Asked by Ashwini Pal:

Dear All,

We are using "Page Property Report" macro to show the report using Label in confluence page. Initially we have only 20 pages and the was working fine. Now we have 300 pages and the report is throwing an error "Rendering this content exceeded the timeout of 120 seconds" while trying to show the data from all pages in the current space containing a Page Properties macro with the same label. For temporary solution we can increase the timeout limit from 120 seconds to 600 seconds but in future we are planning to fetch the report from **3000 pages** in the current space containing a Page Properties macro with the same label.

Please suggest how to solve this problem without impacting the performance.

Any help would be highly appriciated.

Thanks

Ashwini Pal


Answers:
author: Bob Swift (personal)
body: You need to consider using the [Cache Plugin for Confluence](https://bobswift.atlassian.net/wiki/display/CACHE) and specifically the [Cache Macro](https://bobswift.atlassian.net/wiki/display/CACHE/Cache+Macro). It will save processing resources and significantly improve response time. It also allows you to se a specific timeout. You should also look into [How to automate cache refresh](https://bobswift.atlassian.net/wiki/display/CACHE/How+to+automate+cache+refresh) so that none of your end users will have to suffer the long delay once the cache has expired and a refresh is needed.

Even with these measures, scaling this 10 times or higher may not be a feasible approach unless the data can be many hours old to avoid the rendering having to be done too often.

comments: author: Brian Smith
body: Hello Bob,On reading the documentation for the Cache Plugin it still looks like the first person to access the content after the cache expires will see the same delay? Will that not cause the same timeout problem?Thanks.


author: Brian Smith
body: And I would guess the "Future" macro was created to take care of this...
The global default theme on our confluence site (http://arrkgroup.atlassian.net/wiki) got changed this morning.
Asked by Sandeep Bhagyawant:

Team,  

The global default theme on our confluence site ([](http://arrkgroup.atlassian.net/wiki)<http://arrkgroup.atlassian.net/wiki>) got changed this morning.   

We no longer see the following:  
? Menu at the top of the page with a shortcut to other spaces.  
? Left hand panel with shortcut at the bottom to "Configure Space" setting.  
? Page tree option on all Spaces.  

The most annoying thing is non-availability of navigation link to get to the sub pages on various Spaces. We get a link (Pages) on top of the Space page which navigates to Page not found. Please take a look at this urgently and let us know what went wrong ? Also let us know if there is any way to see the log of global setting changes.

Thanks

Sandeep   


Answers:
author: Sandeep Bhagyawant
body: Thanks for all the help Nic.

After contacting support they restarted our instance because it sounds like some of the system add-ons did not load properly after an update .

After the instance restart everything worked perfect.


author: Nic Brough -Adaptavist-
body: It sounds like one of your admins changed the theme settings. Note that by "admin", I do mean someone on your site with admin rights - Atlassian don't change stuff like this without warning.

comments: author: Sandeep Bhagyawant
body: Hi Nic,![](../../upfiles/Capture_Confluence.JPG)

Thanks for the response.

How can we check who changed it, also how do we revert to the old settings.

Earlier we used to get spaces shortcut on the top left hand corner ?


author: Nic Brough -Adaptavist-
body: No way to know who changed it really, there's little logging of administrative changes in Confluence.

To put it back, you'll need to go into the theme and undo whatever they've changed. The page tree for example, that's just a check box. It's hard to tell what they've changed though, but you don't really need to know the details, you just need to re-configure the stuff you want to put back.
Custom webserver Authetication to confluence
Asked by Gangadhar:

Hi,

is there any implentation code avilable for webserver based authentication for conluence. Where webserver give user name in Request Headers


Answers:
author: Joe Clark
body: Have a look at this example: [](https://bitbucket.org/jaysee00/example-confluence-sso-authenticator/)<https://bitbucket.org/jaysee00/example-confluence-sso-authenticator/>
I'm replacing a MediaWiki site to improve ease of use and administration. Is Confluence right for me?
Asked by Nicholas Hudson-Ellis:

The MediaWiki is used for artists to record the history of artist run galleries in Australia. Currently the wiki formatting is prevening some from contributing, and the administration burden of installing new extesions and updating the MediaWiki code is very timeconsuming.

There is not a budget for this project, and is currently supported by myself on a low cost but reliable web host.

Is Confluence the product that I should be looking at? I feel it may be more for enterprise, but would like to hear from other users experiences.


Answers:
author: Nicholas Hudson-Ellis
body: Many thanks for your answers Rodrigo and Davin,

I will certainly download the evaluation to try out. As the project needs to be able to allow a large number of casual editors that may only make a single contribution and them move on, the tier model of Confluence may not be suitable.


author: Davin Studer
body: I would echo Rodrigo saying download the evaluation and give it a try. As for your budget you mention there is not budget for it. How many people need to be able to log in? That all depends on how many people need to log into the system. If you can get away with 10, then it's pretty cheap ... past that the price could get pretty steep if you have no budget for it.

As for ease of maintenance and contribution I would say it is top notch. In my opinion it is loads better than media wiki in terms of available plugins, communty support, and ease of use.


author: Rodrigo Girardi Adami
body: Hi Nicholas,

I'm not the best person to indicate Confluence to you as I work for Atlassian and you might think that my opinion would not be a personal one, however I recommend you to give a shot at trying and testing confluence. You can create an evaluation license and test during the evaluation time. We can also extend the evaluation if you want to test for a extended time.

Regards,

Rodrigo


Tags: confluence-administration
How come Confluence OnDemand no longer shows an accurate version number
Asked by Bob Swift (personal):

It use to be when you queried Confluence via SOAP APIs (for instance, with [getServerInfo](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-getServerInfo)) you got an accurate representation of the version you were attached to. Not any more:

```
Download: Confluence version: 5.4.1, build: 4727OnDemand: Confluence version: 5.4.0, build: 4913
```


Answers:
author: Adrien Ragot 2
body: Hi Bob,

Version numbering on OnDemand is misleading since multiple features are added/removed compared to the Download version. Besides logins and applinks (which are pre-wired in OnDemand), think about the experiments that Atlassian runs and sometimes confirms and sometimes throws away.

Also, versions are used internally to compare many things, for example for imports/exports and the "What's New" dialog. It is not obvious at all for a developer what "should" be the OD version.

The only things which are wise to consider are:

* On a given date, the OnDemand version is more recent than the latest available Download version,
* On OD, version numbers always increase.
* Build numbers are quite reliable when it's about comparing the features.

Best of luck for whatever you're attempting to perform with those numbers.

comments: author: Bob Swift (personal)
body: Thanks for the answer. The major version number should still be more accurate and it was until something changed around 5.4.x.  
This was written up as [CONF-33111](https://jira.atlassian.com/browse/CONF-33111) after some other discussions with Atlassian.


Tags: confluence-cloud
Confluence - eval - can't add/edit page
Asked by Gus Ingenluyff:

I installed the confluence eval demo (5.4.2) on windows server 2008.

I imported the users from JIRA and gave them confluence permisssions.

I can add a space but when

* I add a page the editor comes up but I can only type in a title.
* I click on *Pages* on the top left of the spaces display I get an Oops page

with the message Unable to find resource '/templates/link-browser-web-items.vm'


Answers:
author: Gus Ingenluyff
body: Reinstalled using custom install and all default options.

Works OK now.


Tags: atlassian-support
How to test pdf stylesheet while developing?
Asked by kev Zettler:

Is there any way to preview the PDF Export Stylesheet as you are developing it? its a very cumbersome processes to make some updates, save. and then wait on the pdf export process. I also have a large pdf. Any ideas on how to make the workflow smoother would be appreciated.


Answers:
author: Steffen Heller
body: Good question. Having some sort of PDF export preview would be nice. But I don't know anything like that. So I do exactly as you describe.

Some ideas what would work and what not:

* If you only want to style some page elements like headers you could use the CSS macro, include it on your confluence page and directly preview the changes on the confluence page.
* But if you use more PDF specific formats like @page you will have to export to PDF because these changes don't show on the html page at all.


Tags: cloud

confluence-cloud

css

stylesheet
Permalink to specific version of a page
Asked by Steve Sweales:

Is there a way to determine the url for the current version of a page (i.e. if the page were subsequently edited, and pages using the permalink would be directed to the previous version).

It is possible to determine the urls for previous versions of a page within the page history, however the url for the current version of a page always points to the latest version.

It is possible to do this for attachments. Is there any way to determine the correct url for pages?


Answers:
author: Steve Sweales
body: My workaround (until I hear of a better way to do it):

If you want to specifically link to the current version of a page (rather than always link to the latest version):

1. Edit the page and make a minor edit (i.e. an extra space somewhere) and add a comment when saving the page (something like - edited to obtain page version only)
2. Go into the page history
   1. If the comment is not shown in the history, then the save was not successful (i.e. the change was too small to discern)
3. Determine the url of the previous version of the page - this is the url to link to

comments: author: rouven_h
body: Four years later I still can't find another solution to this problem. That makes me sad.


author: Daniel Hauswirth
body: If you are currently on version 25 of a page, you could add \&pageVersion=25 to the URL (or ?pageVersion=25 if it is the first attribute)

[https://wiki.example.com/pages/viewpage.action?pageId=16048214\&pageVersion=25](https://wiki.example.com/pages/viewpage.action?pageId=16048214&pageVersion=25)

comments: author: Alexey Konoplev
body: Works like charm! Thank you Daniel.


author: Anthony Wood
body: 1. go to the page's 'Page History' (.../Page History)
2. right click on the version you want to permalink to and select 'copy link address' in Chrome or similar for other browsers

comments: author: John Hanson
body: The steps here will give the URL for the previous versions, but not for the current version. A workaround to get the current version is to follow these steps to get the previous (current-1) version of the page, then increment the number after "pageVersion=" in the URL to match the current version number. It will then always link to the page as it is now, even after subsequent versions are added.
Confluence Newbie: Unable to get a preview of modified global template
Asked by Maria Janet C. Figueroa:

Folks - Confluence newbie and administrator here.

I modified the Retrospective template. Prior to saving the changes, I clicked on Preview. No preview comes up. Instead, the rotating circle just keeps on going ... and going ... and going.

Has anyone seen this issue? If so, could you share how you resolved it? If not, any suggestions?

I am using version 5.4.1.

Thank you - Janet


Answers:
author: Maria Janet C. Figueroa
body: Forgot to mention that I am modifying the Retrospective template that came with the system supplied Blueprint template.


Tags: confluence-administration
Is there a way to use confluence macros in the objective of a review? it is wiki markup
Asked by Kevin Behrens:

I would very much like use Confluence's [tasklist macro](https://confluence.atlassian.com/display/DOC/Tasklist+Macro "tasklist macro") in the objective field of my review.

```
{tasklist:title=My title|enableLocking=true|width=20%|promptOnDelete=true}||Completed||Priority||Locked||CreatedDate||CompletedDate||Assignee||Name|||F|M|F|1371784117215|          |admin|Book tickets||F|M|F|1371784127222|          |admin|Check passport expiry|{tasklist}
```

Doesn't work out of the box - it says tasklist is an unknown macro, is there a way to make this work?


Answers:
author: FelipeA
body: Hi Kevin,

Please go to Confluence Admin-\>Manage Add-Ons, select All Add-Ons and search for:

Dynamic Task List 2 Plugin, expand it and look for modules enabled, make sure all of them are enabled.

If this plugin isn't installed, you can download it here: [](https://marketplace.atlassian.com/plugins/confluence.extra.dynamictasklist2)<https://marketplace.atlassian.com/plugins/confluence.extra.dynamictasklist2>

Kind Regards,

Felipe Alencastro