youngmon/atlassian-qna huggingface dataset:
Missing timeline bars
Asked by Mehgan Hawk:

I used a label to pull various epics/stories from 3 scrum projects and 1 kanban project to pull into a roadmap. I can't seem to get the timeline bars to show for any of my scrum projects. At one point, I was able to get my kaban project to show a timeline bar. The scrum projects are higher priority over the kanban project, so I removed the kanban project thinking that was possibly the issue and it hasn't helped. I've tried changing the configuration settings to alter the estimation/dates and inferred dates are pulled and can't resolve the issue.


Answers:
author: Curt Holley
body: So for the Scrum project which fields are they using for start and end date data? In other words, do the issues pulled actually content a consistent dataset for generating the timeline.

I only ask as it is a reoccurring theme where I am.

comments: author: Mehgan Hawk
body: Ah I see. we only use start/end dates for the Kanban project. The scrum project we only assign the stories/epics to sprints and don't have start/end dates. I assumed the timeline bars within the respective sprints would show on the roadmap view.


author: Curt Holley
body: To get the teams timeline (and sprint) data to show on a plan, follow this [View and edit teams in your Advanced Roadmaps plan \| Jira Software Cloud \| Atlassian Support](https://support.atlassian.com/jira-software-cloud/docs/edit-teams-from-your-advanced-roadmaps-plan/) and ensure that the inferred dates section of the plans schedule is set to "Sprint dates"

![inferred.png](https://community.atlassian.com/t5/image/serverpage/image-id/189030i17AF3EA72E264857/image-size/large?v=v2&px=999 "inferred.png")


author: Mehgan Hawk
body: Thanks Curt, but I do have that value selected and still nothing :( ![sprint date setting in roadmap.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/189136iDC8B6D57E62217D4/image-size/large?v=v2&px=999 "sprint date setting in roadmap.PNG")


author: Curt Holley
body: Do you have Shared teams set-up with their Board/s as the issue source as per the link I posted? As I think that is required for the magic to happen.

Beyond that, I'd raise it with Atlassian support.


Tags: advanced-roadmaps
Does Advanced Roadmaps support multiple unique hierarchy structures for multiple plans?
Asked by Stephen Miller:

For example:

Plan-1 supports Jira projects 'Red' 'Blue' and 'Yellow'. Plan-1 needs the hierarchy:

Strategy

Theme

Initiative

Jira Epic

Plan-2 supports Jira projects 'Green' 'Orange' and 'Purple'. Plan-2 needs the hierarchy:

Vision

Initiative

Jira Epic


Answers:
author: Mikael Sandberg
body: Hi [@Stephen Miller](/t5/user/viewprofilepage/user-id/4630890),

Welcome to Atlassian Community!

The short answer is no, you cannot have multiple hierarchies, it only supports one and applies to the whole instance.

comments: author: Stephen Miller
body: That answers the question. Thanks!


Tags: advanced-roadmaps
Do we have Stages and Skills in Advanced Roadmaps for Jira Cloud?
Asked by simona.maris:

Hello,

I can not find Stages \& Skills in Advanced Roadmaps (Teams) for Jira Cloud (Premium).

I tried the steps from Configuring stages and skills - Data Center documentation.

<https://confluence.atlassian.com/advancedroadmapsserver/configuring-stages-and-skills-935577853.html>

**To configure a skill:**

1. In your plan, click **more** (![](https://confluence.atlassian.com/advancedroadmapsserver/files/934719033/934719034/1/1502187120751/ellipsis.png)) next to the plan name \> **Configure** \>**Stages and skills**.
2. Click **Add skill**.
3. Give the new skill a **name** , and then click**Create skill.**

4. Choose the estimate allocation percentage for the skill.  
   The estimate allocation will define the percentage of that skill that someone needs to complete that issue.

Any thoughts about this?


Answers:
author: Dan Prior
body: Worked out that Stages and Skills was deprecated along with Live Plans in July, 2021, as per this: <https://confluence.atlassian.com/advancedroadmapscloud/ending-support-for-live-plans-legacy-interface-in-advanced-roadmaps-1043897534.html>


author: simona.maris
body: <https://confluence.atlassian.com/advancedroadmapsserver/configuring-stages-and-skills-935577853.html>


Tags: advanced-roadmaps

jira-cloud

skill
Tasks on Roadmap
Asked by Alicia Griffin:

How do I see tasks in my project roadmap? I see it as an option in the dropdown but tasks that are in the Kanban board still don't show up. ![Screen Shot 2022-03-09 at 12.43.22 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/187301i873C33449F711682/image-size/large?v=v2&px=999 "Screen Shot 2022-03-09 at 12.43.22 PM.png")


Answers:
author: Henry Su
body: Hey Alicia,

Right now, the Roadmap is running an Early Access Program that will allow you to use the timeline bars for tasks. If this is what you're looking for, please sign-up from <https://surveys.atlassian.com/jfe/form/SV_bdOsJhYPF6Xg5IG>. If you're interested, you could also vote and follow our public ticket here for future announcements: <https://jira.atlassian.com/browse/JSWCLOUD-18668>

Hope this helped.


Tags: advanced-roadmaps

roadmap
When I add issues to a team, does the team field on the issue get filled out automatically?
Asked by Faith Sparkes:

Hi,

When I create a team in Advanced Roadmaps, I can add issues to this team.

There is then a team field on the JIRA issue, e.g., a story or a bug.

**Q1**. Does this field get filled out automatically, or is it manual?

**Q2**. Can this field be applied to Epics and other issue types?

Many thanks,

Faith


Answers:
author: Curt Holley
body: Hi [@Faith Sparkes](/t5/user/viewprofilepage/user-id/4795996)

Welcome to the community.

Like [@Rick Olson](/t5/user/viewprofilepage/user-id/3741809) has said, add the Team field to all the relevant screens and then people can add the team to any issue type via the screen.

Presuming you are using Jira cloud? so.....you can automate the population of the team field for the members of the team with a rule like the one below.

**Note:**By using If/else, you can do various teams within one rule. Also, you do need to know the team ID and configure the additional fields section with the required teams ID

![Screenshot 2022-03-09 091826.png](https://community.atlassian.com/t5/image/serverpage/image-id/187026i87E75C64EEB0B3D5/image-size/large?v=v2&px=999 "Screenshot 2022-03-09 091826.png")


author: Rick Olson
body: We put the team field on our Jira issues screens (Initiatives, Epics, Bugs, Stories, and Tasks) and we maintain those values there. We use shared teams, which makes the team visible on the Jira screens. Adding Team to a sub-task Jira screen isn't necessary since sub-tasks are pinned to the team where it's parent (bug/story/task) is associated.


Tags: advanced-roadmaps

team
Managing capacity with Advanced Roadmaps and Cross Project Releases
Asked by Rob Horan:

I am having a very hard time trying to find some best practices and getting started guides for Advanced Roadmaps, and there is a particular solution I am trying to devise.

Assume a scenario in which Jira has been configured with projects based on functional teams.

For releases, an Epic is created, composed of issues from various projects. Each project has its own sprints. The sprints across projects are essentially in alignment, but they are not the same in terms of name.

There may be multiple Epics completed in a period of time, and so these are sometimes, but not always sequential or dependent.

High level planning takes place using a plan containing only Epics, but this does not allow for capacity planning. Teams are not yet in use, nor are versions/releases in Jira, especially since these releases span multiple projects.

Assume each functional group has a set of members, and members from each group are split, some working on one Epics while others work on another.

Multiple Epics may be in progress simultaneously.

Is it possible to create teams in Avanced Roadmaps to track capacity in a scenario like this?

For Example, Epic A may need half of the IT team, and Epic B might need the other half. Is there any way to track capacity across these epics for this team?

Is there a way to manage capacity across epics where team members are shared across epics? Can capacity planning in Advanced Roadmaps be used to schedule work on one Epic when the need for a functional group is done on another Epic?


Answers:
author: Nataliya Vasyliv_Reliex_
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604)

Answering your question: "For Example, Epic A may need half of the IT team, and Epic B might need the other half. Is there any way to track capacity across these epics for this team?   
Is there a way to manage capacity across epics where team members are shared across epics?" the answer is probably no. For example, [ActivityTimeline resource planning plugin](https://marketplace.atlassian.com/apps/1220860/activitytimeline-resource-planning-time-tracking?hosting=cloud&tab=overview&utm_source=marketplace&utm_medium=community&utm_campaign=comments) has a Team panel where you can add an Epic and calculate the workload and availability. Or there are a possibility to book a time in percentage for a Teams.   
But I think you need to operate with scheduled tasks on a team nor a whole epic. It will be much easier to find a proper plugin.  


Tags: advanced-roadmaps

capacity

team
What is the logic behind Estimates vs Capacity?
Asked by Anita Doma?ska:

I really don't understand how I can use capacity functionality in Advanced Roadmaps as when I'm testing it ...it works opposite to what is logical for me. Im trying a way to escape from BigPicture Resource Planning as we don't find it user friendly, but...

Example:

1. We put estimate (**Original estimate**) on the task 10h
2. Estimate is not visible on the Plans (Resource management) in the column **Estimates (h)**
3. I book time 1h in Tempo on that task
4. **Estimates (h)** field in Plans now started to display value = 9h (it took out 1h from Our Original Estimate and put 9h into Estimate field of Plans)
5. Capacity in Plans now just sees you need to work 9h while your capacity 100% is still full not affected by the fact I already used up 1h during that week. Only estimate decreased when you log time.

For me this behavior doesn't make sense.

I would expect that when I log time...my capacity decreases and not estimate Decreases to actually increase my capacity!!!

What Im doing wrong?

**I would like to do following thing:**   
- put estimate on the task and display it in the Plans (ie. Original estimate field but can be something else) - estimate that wouldn't change automatically when I log time spent

- see what is remaining estimate after booking time in Tempo = Original estimate - time spent

- team capacity to be impacted the way, that estimated time is decreasing total Capacity

Thanks for your advice,

Anita


Answers:
author: Daniel Ebers
body: Hi [@Anita Doma?ska](/t5/user/viewprofilepage/user-id/4391017)

I found strong signs that "Original estimate" cannot be used within Advanced Roadmaps:

* **How to Edit Estimates field in Jira plan** <https://community.atlassian.com/t5/Jira-questions/How-to-Edit-Estimates-field-in-Jira-plan/qaq-p/1845190>

Also integration Tempo \<-\> Advanced Roadmaps seems to be something which is not supported:  
<https://ideas.tempo.io/ideas/T-I-938>

In the first step I'd like you to ask to review the very first link if it corresponds with what you are observing. Happy to have some feedback here!

Thanks in advance!

Cheers,  
Daniel


Tags: advanced-roadmaps

cloud
Advanced Roadmaps in Data Center - In Release Tab the Progress issue count says "days"
Asked by kristi gray:

Advanced Roadmaps in Data Center - In Release Tab the Progress issue count says "days" instead of "issues"

Advanced Roadmaps:

![Screen Shot 2022-03-04 at 7.06.42 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/186547i5D2C63C21F27157A/image-size/large?v=v2&px=999 "Screen Shot 2022-03-04 at 7.06.42 PM.png")

Jira Data Center:

![Screen Shot 2022-03-04 at 7.07.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/186548i2F67B6FC03412B73/image-size/large?v=v2&px=999 "Screen Shot 2022-03-04 at 7.07.03 PM.png")

Related : <https://jira.atlassian.com/browse/JPOSERVER-2899>

<https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Advanced-Roadmaps-in-Data-Center-In-Release-Tab-the-Progress/qaq-p/1905407>


Answers:
author: Joseph Chung Yin
body: [@kristi gray](/t5/user/viewprofilepage/user-id/4654153) -

Welcome to the community. The bug is resolved in Jira software (Data Center) in version 8.22 as stated in the JPOSERVER-2899. So, when one upgrades the Jira software version, then the associated Advanced Roadmaps for Jira will contain the fix to the bug.

![2022-03-04_22-34-57.png](https://community.atlassian.com/t5/image/serverpage/image-id/186550iB57768A076BF2448/image-size/large?v=v2&px=999 "2022-03-04_22-34-57.png")

You will need to upgrade your Jira Data Center version to 8.22 to resolve your issue.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: kristi gray
body: Thank you! Appreciate it!


Tags: advanced-roadmaps

server
Is there something like Advanced Roadmaps for Dummies out there?
Asked by Rob Horan:

I'm trying to get answers to what I think are fairly basic questions about Advanced Roadmaps, but I can't really seem to get to them. The documentation is really detailed but the high-level message isn't always there, so I'm looking for some basics and a way to answer some questions I have.

For example:

* How can a team get started with Advanced Roadmaps, especially a team that has not been using all of the Agile functionality?
  * For example, estimates missing, no time logged, etc
* Why is it when I use a saved filter as a data source my Epics don't appear but when I use a board based on the same filter they do appear?
* What information do I need to track capacity?
* What is the best way to create teams based on functional groups that accounts for the fact that members of those groups are going to be split out across various plans?
* What information is required for auto-scheduling to work? Specifically which fields need to be populated?
* What are the requirements for using teams? Are special permissions required?
* Does an admin need to take action to make any of this information available to users, and if so... why? Isn't this a part of Jira Software Premium? (I ask because it seems like Team is required but essentially disabled to start)

These are just some of the questions I'm trying to get answered. I'm looking for a quick start guide. Like hey, you're new, you don't know where to start, and its OK! Here's how you can create a plan, track capacity, and use autoscheduling. Set up your data source then create a plan. Yay! OK now here's what you need to make all of this functionality work.

Does something like this exist?


Answers:
author: Rick Olson
body: Excellent questions! I think we all need this.

I get bits and pieces of this by trial and error, and by pinging the support team folks. They, in turn, go check with the developers but sometimes the resulting answers don't make sense.

I think this is a weak area of theirs in terms of documentation. Or said differently, it is a great opportunity to help Jira Premium customers attain the functionality included in the premium price.

comments: author: Bill Sheboy
body: Yes, and...perhaps a knowledgebase article on "Top 3 use cases for teams using advanced roadmaps, how to set them up, and what to watch-out for."


author: Rob Horan
body: Unfortunately there are no answers.


author: David Leal
body: This tutorial with several videos is helping me: <https://www.youtube.com/playlist?list=PLuAoMvvRllpSWZBj5Hbe1-tXplfwKwdtA>

comments: author: Rob Horan
body: I wound up there, and it did help, but I have SO MANY questions.


Tags: advanced-roadmaps

atl-curate

capacity

documentation

getting-started
Why are various trigger setting options no longer visible for me?
Asked by Daniel Meyer:

![Screenshot 2024-08-06 082021.png](https://community.atlassian.com/t5/image/serverpage/image-id/340159iF1010A972B4DEC34/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 082021.png")When I logged in this morning, I only found the triggers shown in the screenshot. Where are the rest like "Fields", "Cascade", "Jira" etc.? I'm not sure if someone from my team has played around in the settings - I hope someone can help me bring back the "lost" setting options.


Answers:
author: Mutya A
body: Hi Daniel,

The tabs "Sort", "Cascade", "Jira" are visible once you're in the Step 2 under the **Select action** . Once you select a *trigger*, you will then be able to see the rest of those. Hope this helps clarify things!

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: automation

cloud

trello-cloud
i'm interested in knowing how best to use this product for estate management/home management
Asked by andrew:

looking for something that will help a maintenance managers and property manager handle tasks that need taking care of, etc.


Answers:
author: milynnus
body: [@Andrew Hauptman](/t5/user/viewprofilepage/user-id/5561485)

You can design Trello board for almost any aspects of your business. I know of a real estate client that uses Trello for estate and property manage where teams collaborate to address maintenance service requests, moving in /out, renewal of tenancy etc. A more specific case involves acquiring land and selling them. They use Trello with Zapier to create agreements. So it really depend on your use case.


author: Hannah Humbert - Simpla Workflows
body: [@Andrew Hauptman](/t5/user/viewprofilepage/user-id/5561485), welcome to the community!

I've just attached a case study from one of my clients that might resonate with you. It's pretty high-level, but it gives you a bit of an idea of how Trello helped them.

If you're interested, I'd be happy to share more details and explore how we could do something similar for your team. Feel free to reach out if you'd like to discuss this further hannah@simplaworkflows.com

---

![Case Study Real Estate Company.png](https://community.atlassian.com/t5/image/serverpage/image-id/340877i9414B2D764A0A9AB/image-size/large?v=v2&px=999 "Case Study Real Estate Company.png")
Trello Board Disappeared
Asked by Michael Padbury:

Hi all, I was logged on to my Trello board and by mistake somehow hid all my cards. I tried to find a way back but now my board is blank. There are no boxes or headers to click and I cannot get back to the board. I have tried to reboot, cleared my most recent cache but nothing seems to get me back. Are there any suggestions?

Regards

Michael


Answers:
author: Vronik
body: Hi

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/How-do-I-recover-a-Trello-Board-that-disappeared-on-me/qaq-p/2646347>
Converting free Premium trial to Standar membership
Asked by MaryKay:

How do I convert my free Premium trial to a Standard monthly membership?

MaryKay


Answers:
author: Vronik
body: Hi

Look at this article

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

trello-cloud
I'm at 8/10 Collaborators for my Board but am being blocked from adding a 9th member
Asked by Nina Larson:

I'm receiving an error message that if I add one additional member to my board, it would 'exceed the workspace collaborator limit' however I am not at the limit just yet - we've got 8 out of 10 people on there, so in theory I should be able to add 2 additional members. I think this is a bug/glitch with the platform since the collaboration limits came in recently, because I can see other people are experiencing this issue also.


Answers:
author: Gaurav Kataria
body: The collaborator limit is **per workspace** and not per board. It may be that there are other boards in that workspace with 10 collaborators. You can check by following the directions here: <https://support.atlassian.com/trello/docs/workspace-user-limit/>


Tags: cloud

trello-cloud
I'm at 9/10 Collaborators for my Board but am being blocked from adding a 10th member.
Asked by yftach tzahar:

hey [I'm at 9/10 Collaborators for my Board but am being blocked from adding a 10th member.](http://I'm at 9/10 Collaborators for my Board but am being blocked from adding a 10th member.)

like this guy in the first link i have the same problam.

I can't get into the board they send me, I was already on the board and left by mistake. But right now it appears that there are 10 users when in reality there are 9, the link to the board is the second one.

Thank you very much indeed


Answers:
author: Vronik
body: Hello

<br />

The 10 members are per workspace, probably in that workspace on another board you will already have different people and with that you add up to 10

Take a look at this article

<https://support.atlassian.com/trello/docs/workspace-user-limit/>

If my answer helped you,  
please mark it as accepted so that other people looking for similar problems can find it more easily.

<br />

Thanks


Tags: cloud

trello-cloud
Can't login by android app
Asked by Luca:

I can login by web but not by the android app. The app remand to the browser and when I type the right credentials (the same used whit the browser) it's saying "Incorrect email address and/or password. If you recently migrated your Trello account to an Atlassian account, you must use your Atlassian account password. Alternatively, you can request assistance with laccess." \[Tranlation from italian\]

I have done the migration of account over a year ago and after the app worked.  
I have resetted the password, nothing happen.  
I removed and reinstalled the app, nothing.  
I cleared the data of the smartphone'sbrowser and I got the same result.  

Any other hint?  
Thank you in advance


Answers:
author: Vronik
body: Hi

Look at this article, maybe can help you

<https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.

<br />

Thanks

comments: author: Luca
body: Hi,  
I think that a combination of hints have worked.

Thank you very much


author: Vronik
body: Grazie a te [@Luca](/t5/user/viewprofilepage/user-id/5561200) ;o)


Tags: android

app

cloud

login
Can't get access to Trello board
Asked by Keira Wingate:

![Screenshot 2024-08-05 at 1.26.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340065iFABB6E38B214EB6A/image-dimensions/489x367?v=v2 "Screenshot 2024-08-05 at 1.26.26 PM.png")Hi there, according to HR I have all the right permissions to be on this Trello work page, but I can't access it in full. It says I need to request to join, which I have, but it hasn't changed since and HR said it looks good on their end. Please let me know what I should do, thanks.![Screenshot 2024-08-05 at 1.26.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340066i2A5EE11644F7DC9F/image-size/large?v=v2&px=999 "Screenshot 2024-08-05 at 1.26.38 PM.png")


Answers:
author: Jayce Wagner
body: Hi! Can you post a photo of what the HR person is seeing?