youngmon/atlassian-qna huggingface dataset:
Confluence's security in cloud
Asked by tom off:

Hi! Can anybody tell about running confluence in atlassian's cloud:

1. Which security methods they are provide ?

2. Do they provide any data on request from FBI or something like this ?

3. Do they give this service via HTTP or HTTPS ?

4. May be they are using disk encryption ?


Answers:
author: Abdoulaye Kindy Diallo
body: Below links provide some insights on most of these concerns:

* [](https://www.atlassian.com/hosted/security)<https://www.atlassian.com/hosted/security>
* [](https://confluence.atlassian.com/display/AOD/Security+and+availability+FAQ)<https://confluence.atlassian.com/display/AOD/Security+and+availability+FAQ>

By the way, your instance will be accessible at https://<domain_name>.atlassian.net, where **\<account_name\>** is a unique word you specify when signing up. Use of custom domain names is not currently supported. The **\<account_name\>** URL must be at least six characters long and only Letters, Numbers and Hyphens (-) are valid.


author: tom off
body: thank you! Privacy policy - this is what I searched)

comments: author: Abdoulaye Kindy Diallo
body: Awesome, feel free to mark the answer accepted for future references.


Tags: cloud

confluence-cloud
Why ac:macro says "unknown macro" since 08.08.2014?
Asked by Bastian Kippelt:

Hi,

we use a custom user macro with the follwing syntax:

```
## @noparams&lt;ac:macro ac:name="scroll-pi"&gt;&lt;ac:parameter ac:name="type"&gt;pagebreak&lt;/ac:parameter&gt;&lt;/ac:macro&gt;
```

Since 08.08.2014 the macro does not work anymore and it shows the error message: unknown macro. The Source Code looks like this: \<ac:macro ac:name="scroll-pagebreak"/\>.

If i reenter the User Macro with {page-break} everything is okay, because he use the new Code Structure: \<ac:structured-macro ac:name="page-break"/\>

But why it was early August still displayed and then suddenly no longer?

We have just updated the AUI Plugin and reinstall the Scroll Versions Plugin.

Is there any Script which converts the old Macro Structure to the new for all Pages at Confluence? To change everything manually, would be a huge large task.


Answers:
author: Deividi Luvison
body: Hey Bastian,

It **might** be possible to do a update query againts confluence database, however I would like to confirm a few things:

* In the xmlformat show to me how the macro looks previous and now (need to see one example from the start of the macro to the end refering to the same content).
* Do you have a test instance to try the update query, in case I'm able to come up with it :)?

Thanks and Regards,  
David\|Confluence Support Engineer

comments: author: Richard
body: We have a Confluence space that I have built out. Here is a page on the space that has a link to a Share Point folder.

<https://confluence.prod.aws.jpmchase.net/confluence/display/RAPIDSBAU/Access+Request+Guide>

So basically what your saying is that when a Confluence user who doesn't have access to the Share Point folder. And they click on the Access Request Guide. They will receive a message to request access to the Share Point page? I'm just making sure because we need to be careful of the information.

The same goes for this JIRA filter that I am displaying on this page. Below is another page on the Confluence space where at the bottom of the page is a JIRA filter that I am displaying. Basically what you are saying is that if someone doesn't have access to this instance of JIRA. They won't be able to view what is displayed?

<https://confluence.prod.aws.jpmchase.net/confluence/display/RAPIDSBAU/Release+Calendar>

Thank you for your help on this.


Tags: confluence-administration

user-macro
Using the Jira Macro (table) is not displaying the confluence page in the "mentioned in" section of the JIRA issue
Asked by OLD-Steve Foster:

Using the JIRA Macro in confluence is supposed to list the Confluence page in the JIRA issue under the "mentioned in" section. This auto-linking functionality works when using the single issue JIRA Macro option, but not when using a the "table" option.

Has anyone else experienced this?... or is this by design for some reason?


Answers:
author: Septa Cahyadiputra
body: Hi Steve,

When you meant "table" does it mean you are using JIRA search which return more than one tickets using one macro?

If that is the case, I believe it is by design as the auto-linking meant for single JIRA issue mentioned in Confluence page.

Hope it clarify.

Cheers,  
Septa Cahyadiputra

comments: author: OLD-Steve Foster
body: Hi Septa,

Yes, that's exactly what I'm doing. When I insert the JIRA Macro on a confluence page, I'm able to add the macro as either a single issue or a table of many issues. I prefer to use the table macro as I need to see the additional fields from the JIRA issue, and not just the summary/status.

I'm not sure why the auto-linking doesn't work in this case... seems to me that adding a single JIRA issue to a confluence page or a table of many should result in the same behaviour in JIRA.

Thanks,

Steve


Tags: cloud

confluence-cloud

jira
How to Recover Draw.io / Diagramly Diagrams
Asked by Warren Weiss:

We recently had to uninstall and reinstall several plugins in Confluence and one of them was Draw.io. Now, we cannot see previously created diagrams. An error:

**Unknown macro: 'drawio'**

is displayed.

Is there a way to recover the diagrams?


Answers:
author: Josh Thompson
body: This worked for me: <https://desk.draw.io/support/solutions/articles/16000041415-how-to-recover-a-draw-io-diagram-when-the-confluence-page-edit-session-times-out->


author: David Benson _draw_io_
body: This was resolved by upgrading to the latest version.


author: Warren Weiss
body: There is a series of errors in catalina.out that I'm not sure are related to the plugin installation or not.

I uninstalled (I believe) version 2.72 and reinstalled the same version from the Confluence admin console.


author: David Benson _draw_io_
body: That means that the plugin hasn't installed properly, is there anything in the log when you attempt to install it? What version did you uninstall and what version did you try to re-install?


Tags: addon-com.mxgraph.confluence.plugins.diagramly

confluence-administration
Survey and vote macro
Asked by Gary Becker:

How do I rest the survey? I made some changes and now want to start the survey again.


Answers:
author: Frank Stiller
body: You probably meant 'reset' right?

please refer to this question: <https://answers.atlassian.com/questions/329643>

thanks

Frank


author: Ale? La?ar
body: What are you using for surveys?


Tags: addon-com.nearinfinity.confluence.survey-plugi

survey
Consolidated/Master List
Asked by Leigh Morissette:

Is there a way to get a consolidated list of all of the spaces to include the space description, whether or not the space is active or archived, who the administrator of the space is, etc.? Currently to get this information, we have to open up each individual space and gather the information that way. It would be much easier and less time consuming if we could have all of this information in one place.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Leigh,

Talking about bundled options, the [Usage Tracking plugin](https://confluence.atlassian.com/display/DOC/Viewing+Site+Statistics) can show the top active spaces. For archived spaces - there is an [homonym feature](https://confluence.atlassian.com/display/DOC/Archiving+a+Space) in Confluence - they will show up in the *Archived Spaces* tab.

edit: you may use the following against the DB to check for recently updated content:

```
SELECT spaces.spacenameFROM content, spacesWHERE content.spaceid = spaces.spaceidGROUP BY spaces.spacenameHAVING MAX(content.lastmoddate) &lt; '2014-08-10';
```


Tags: space
other marco pie chart display incorecttly
Asked by Zhe Chen:

My confluence version is 4.3. My jira version is 6.2

When I insert other marco/external content/pei chart.

There is no issue in the pie chart. ![](../../upfiles/20140822003357.jpg)


Answers:
author: William Zanchet [Atlassian]
body: Hi Zhe,  

In this case, you need to get the XML file from the pie chart in JIRA locally, then add to your External Gadget in Confluence when you should be able to see the pie chart.  
If it's an external JIRA, it could be hitting your authentication, you can check if you can access the URL from your browser. If you can access it means that there's no problem with authentication.  
Cheers,  

WZ

comments: author: Zhe Chen
body: Thanks Zanchet.

Follow your approach. It works.

But I still have a little problem . Now I have to click" Login \& approve" to show the pie chart. It seems can be avoide by allowing 2-Legged OAuth authentication. I can found the 2-Legged OAuth authentication configuration in JIRA 6.2. But I can NOT find it in my confluence 4.3 instance. Did confluence 4 support 2-legged OAuth. If not how can I avoide to click the Login\&Approve button?

![](../../upfiles/20140822132210.jpg)
why are there two of the same person under people in confluence?
Asked by Kristin Kelly:

One of our users is showing up on the people page twice with the same email, but is under 'users' only once.

Is there a way to delete one of the pictures that is showing up twice under 'people'? Screenshot below.

![](../../upfiles/Screen_Shot_2014-08-21_at_10.46.22_AM.png)


Answers:
author: Nic Brough -Adaptavist-
body: Depends on your user directory setup, but moving directories around can cause this. There's several places that it might be picking up the error from, but have a look through

[](https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory)<https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory>

Which generally fixes it.


Tags: user
Include HTML file in a Confluence page
Asked by Ramon Padilla:

Is it possible to include an HTML file in a Confluence page using the html-include macro?

I've configured the macro as follows:

file://Users/\<path-to-file\>

and tried to configure the whitelist entry for that location as follows:

file://Users/\<path-to-file\>

but I'm still getting the message:

Could not access the content at the URL because it is not from an allowed source.

file:///Users/\<path-to-file\>

Configure whitelist \>\>

Any ideas what I'm doing wrong?


Answers:
author: Ramon Padilla
body: It seems there are issues linking to local files in Confluence. See <https://confluence.atlassian.com/x/MYXuD>.

I resolved the issue by setting up a local web server that can host the content using another protocol which won't trigger this error as suggested in the above link.


author: Bob Swift (personal)
body: You can use the [HTML Macro](https://bobswift.atlassian.net/wiki/display/HTML/HTML+Macro) from [HTML for Confluence](https://bobswift.atlassian.net/wiki/display/HTML) - it allows you to have the HTML source come from the file system.

comments: author: Ramon Padilla
body: It shouldn't be necessary to install this in order to achive what I want to though should it? We don't allow exernal access to Confluence and the html files I want to diplay are on the company network.


author: Jonathan Simonoff
body: I don't think you can use the file protocol with this. That makes sense -- for a different user on a different computer, it would point to a different file.

(From the error message you get, it also might be that the whitelist needs to be configured for your Confluence instance -- you need to be a Confluence admin to do that. However, my whitelist is configured to allow anything, and the file protocol still doesn't work for me.)


author: Tarun Sapra
body: Hello All,

My use case is to allow HTML tags to be executed and rendered (like tables) but not to execute any JS/CSS. Is there a to implement it.


author: William Zanchet [Atlassian]
body: Hi,

You can use Confluence a your file directory. You just need to drop the file in the \<install-folder\>/confluence that way you should be able to get this file from Confluence.  

Cheers,  
WZ

comments: author: Ramon Padilla
body: I've tried all sorts of permutations and I just can't get this to work. Please can you elaborate.

In order to simplify this I've added a file to the Confluence install folder and tried using the HTML macro.

```
{html}<a href="file:///<path-to>/file-name.html> </a>{html}
```

```
?
```

```
I can open the file I'm pointing to in Chrome.
```

```
?
```

```
?
```


Tags: html

html-macro
Import Word document, "Can't split this document. It contains no Heading styles."
Asked by Grega Jesih:

I have a word .docx (also tried with .doc) import problem.   
Document contains regular headings but import tool to Confluence does not seem to recognise them.  
I can send you the .docx to try.


Answers:
author: Rodrigo Girardi Adami
body: Hi Grega,

It seems this is a [limitation of the Office connector](https://confluence.atlassian.com/display/CONFKB/Office+Connector+Limitations+and+Known+Issues) in confluence.
> Heading styled text is imported as headings in Confluence. Other paragraph formatting is not supported. This includes indentation, space before, space after, and text alignment.

It seems that if the default heading of Word is not being used, you'll have those issues. I recommend to try to save the file with the default headings and it should work.

Cheers,

Rodrigo


Tags: import
Mentions not working for some users in Confluence Cloud.
Asked by Brandon Grady:

I tagged this as a comment to a similar question, but the answer only applied to people hosting their own Confluence. We are having an issue where some users are not showing up in the auto-complete popup when trying to do mentions in Confluence. We use Confluence On Demand. The answer seemed to be to rebuild the search index for Confluence, but the On Demand version does not offer that as an option to the administrator. We also use JIRA, so I rebuild the system's index, but it had no effect.

Basically I'm wondering if there is a way to effectively rebuild the search index in Confluence On Demand that I as a site admin can perform. Or - do I need to write up a support ticket to Atlassian?


Answers:
author: William Zanchet [Atlassian]
body: Hi Brandon,  

From my perspective, this problem could be related with confluence's index. To have an effective/deeper result we need to perform a rebuild of content index from Scratch, which would require Atlassian's output. So I'd suggest you to raise a support ticket with us, that way we can investigate it in our end as the problem doesn't seem to be trivial.  

Cheers,  
WZ

comments: author: Brandon Grady
body: Thanks - I just raised a support ticket.


author: Dan Knapton
body: We are having what appears to be this same issue. Some users are not coming up in the @mention intellisense. Do we need to have our users re-indexed also?


author: Brandon Grady
body: The answer was to have Atlassian support rebuild the index for us. Works brilliantly now!

comments: author: Steven F Behnke
body: Thanks for following up!


Tags: cloud

confluence-cloud
List of Contents made by labels
Asked by nodueck:

Hello,

i have a bunch of unsorted pages with labels. I would like to make a list of contents with labels.

An Example:

Label1

- Page1 with label1

- Page2 with label1

Label2

- Page3 with label2

- Page1 with label2

- Label3

- Page4 with label 2 and label 3

Is there a Plugin or macro which could help?

Regards

Niko


Answers:
author: Nic Brough -Adaptavist-
body: Try the "content by label" macro.

(I am guessing you mean Confluence, as you've not said)


Tags: sort
Where is spage logos saved
Asked by Jarkko R?back:

We are creating a new installation of Confluence 5.5.6 and are trying to restore old data. We did a restore from XML without attachements. Most things are working but I can not find the previous space logos. Where are they stored? Can those be moved manually to get them back to the spaces?


Answers:
author: Chag
body: or you can just copy the directory and put it in the new installation.


author: Jarkko R?back
body: Copied the attachment directory from one server to another but that did not help. All the space attachments are back but not space logos. Guess we need to do it manually after all for every space. At the same time we did an upgrade (5.1-5.5) and a complete new DB installation because of coalliation change and so on.


author: Alexey_Rjeutski__Polontech_
body: It is kept in attachments as an attachment to your space. Due to complex structure of attachments folder - if you don't plan to migrate all the attachments - it is easier to reupload manually.
Google Analytics with Cloud Confluence
Asked by Evgenia:

I have cloud confluence version. I want to know statistics of visit our wiki. What services I can use? Can I use Google Analytics?


Answers:
author: John Chin
body: Hi Evgenia, I think Confluence OD has a tool for you to see how many users are visiting the page, please see [](https://confluence.atlassian.com/display/DOC/Viewing+Site+Statistics)<https://confluence.atlassian.com/display/DOC/Viewing+Site+Statistics>. However, the plugin has been disabled by default therefore please raise a ticket to us and ask our OD engineer to enable for you.

comments: author: Evgenia
body: Where do I create a ticket with this request?


author: Nic Brough -Adaptavist-
body: <https://support.atlassian.com>


author: David at David Simpson Apps
body: There are options now:

1. [Google Analytics in Confluence (Cloud)](https://marketplace.atlassian.com/plugins/me.davidsimpson.confluence.addon.google-analytics-for-confluence/cloud/overview) - free, from me
2. [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview) - paid


Tags: confluence-administration
Repository in Confluence
Asked by Mubasshir:

Hi Team,

We are product based company and we are looking to store all patches/releases into common repository storage in Confluence which can be downloaded from any part of the world.

Please advice on the same..

Thanks in advance


Answers:
author: Alexey_Rjeutski__Polontech_
body: If you mean store the source code - confluence is not the place to do that. Please try Stash [](https://www.atlassian.com/software/stash)<https://www.atlassian.com/software/stash> or BitBucket [](https://bitbucket.org/)<https://bitbucket.org/> to store your git / hg repository and [](https://www.atlassian.com/software/fisheye/overview)<https://www.atlassian.com/software/fisheye/overview> for source code management

comments: author: Mubasshir
body: We are looking to store binaries and it might consume more space (20-30GB). Let me know, if any options available in Confluence.

Thanks!


author: Chag
body: you can probably increase the size of attachments to confluence to be able to do this.


author: Mubasshir
body: we require space to store our binaries..which can be accessed from anywhere to download..
Spaces drop down at top bar without function as system admin
Asked by Markus Burchard:

Hello,

with a system admin account at confluence the auto drop down for spaces in the top bar only shows a small shadow and no list of spaces. When I login as a standard user I can see the last visited spaces.

What might be the reason?

UPDATE: After logging in as standard user the dropdown is working in IE9 for system admin. But not in FF31.

Regards,

Markus


Answers:
author: William Zanchet [Atlassian]
body: Hi Markus,  

Did you try to replicate this problem in another computer that has FF31? I believe this could be something in the environment. Adding to it, I'd suggest you to enable the safe mode in Firefox, to see if there's any problem. Also, you might want to enable the Developer Mode, that way you can see what could be breaking there.  

Cheers,

WZ
expand with page link macro?
Asked by Jonathan Simonoff:

We installed Confluence 5.5, and found the Expand With Page Link macro. The thing is, I can't get it to work -- no matter what page I specify, it gets a rendering error.

The doc link in the macro browser ([](https://docs.atlassian.com/confluence/docs-55/)<https://docs.atlassian.com/confluence/docs-55/>) seems to not actually exist, and I can't find any information about this anywhere. Can anyone help explain this?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Jonathan, such macro appears not to be a bundled one, if possible please post the URL for the page where the *Expand With Page Link* macro has been found.
Limiting Permissions in Confluence 5.x: Limit users to editing pages but not creating new ones or moving them.
Asked by R Donato:

Hello All,

Do any of you know if there are ways to do the following in Confluence?

1. Allow *edit-only* priviledges but remove the ability to create new pages and/or move pages within a space.

2. Limit the creation of child pages to specific parent pages.

3. Turn off *Page History* so anonymous users cannot see it.

I wasn't able to find any information on these topics, so I know it's probably not possible but thought I'd ask anyway.

Thanks,

Rosemary


Answers:
author: R Donato
body: For #1, this one can't be done based on how current permissions.

For #2, I created a drafts space where teams can create documentation that's earmarked for public release. Each team has it's own page. Each page is restricted by who can edit that page and its children. But anyone in the company can view all the pages.

For #3, I found the answer in the Confluence KB: [](https://confluence.atlassian.com/x/TwjoEg)++[H](https://confluence.atlassian.com/x/TwjoEg)[ow do I prevent Anonymous Users from Using Page History](https://confluence.atlassian.com/x/TwjoEg)++   
I'm using Confluence 5.4.2 and the code works perfectly. The only thing I changed was the message the anonymous users receives after clicking on the Page History link: "Only users with an active account can view Page History. Please login to access this information."


author: Nic Brough -Adaptavist-
body: Essentially, no, to all three.

1. This is mostly because there's no real use for the separation, it generally just confuses users, and on a technical level, every "edit" is actually a new page.

2. Again, this has been found to confuse users

3. Part of the point of Confluence is that you can see the history


Tags: confluence-administration
All addons in incompatible state after update to Confluence 5.5.6
Asked by Jan Proke?:

Hi,

I have updated our Confluence to 5.5.6 version yesterday. The update itself was successful, but after that I have updated UPM addon to latest version. Since that I can see all addons, that needed update in state - INCOMPATIBLE - UPDATE REQUESTED

I can't update anything at the moment. Is there any solution to fix that situation?

Thank you.


Answers:
author: Jan Proke?
body: New version of UPM was released today and it's ok now. While there is stil info about incompatible addon, I can update addons now. After update the message goes away.


author: Giuliano C.
body: Hey Jan,

Generally, before performing upgrades in Confluence production instances, we recommend our customers to check the plugin compatibilityto be sure about the upgrade of the add-ons before doing this.

However, is there any specific reason for not updating the plugins at this moment? It should not ask for additional costs, if that would be a problem. Also, according to [this UPM document](https://confluence.atlassian.com/display/UPM/Managing+incompatible+add-ons), we can get the option to \*Remind me Later\*.

Hope it helps ya!

Giu

comments: author: Jan Proke?
body: Hi Giu,

I have misled you a little bit. After update, there was Update option to all addons, I have decided to update UPM first, but after that I can't update other addons. Is it possible, that UPM needs updated addons to be compatible with UPM itself? Becouse I thought, that compatibility of addons is related only to Confluence version, not UPM version. Therefore I thing that something went wrong with UPM update.

Thanks


Tags: confluence-administration