youngmon/atlassian-qna huggingface dataset:
Can you see archived pages on external Confluence pages?
Asked by Aleksandra Magott:

Hi Atlassian community,

we are using Confluence externally also for our Customers. Internally when you archive the page it can be still accessed. Is that the same in external pages (we would not want Customers to still see archived pages) or are they hidden from external visitors?

Thank you!,

Regards,

Aleksandra


Answers:
author: Marc - Devoteam
body: Hi [@Aleksandra Magott](/t5/user/viewprofilepage/user-id/4377074)

By default anyone with space access can view the space's archived pages.

Space permissions still apply, an also page restrictions still apply.

See more details on what happens on archiving pages, [here](https://support.atlassian.com/confluence-cloud/docs/archive-pages/).


Tags: cloud

confluence-cloud
how do i select the pages i want to index in confluence?
Asked by Alberic:

Hi,

I have been tasked with setting up and index of certain pages within our domain but i just see the add index option, which tries to add all pages. There are too many pages too (over 500) so i am getting an error while trying to add the index too. I don't want everything however, just certain pages. How can i do this?


Answers:
author: Rilwan Ahmed
body: Hi [@Alberic](/t5/user/viewprofilepage/user-id/5352774) ,

Welcome to the community !!

Manual Indexing is not available in Atlassian Cloud.

Indexing works differently in Atlassian Cloud, and there should be no need to administer your index manually. If you do notice a problem with search results, [Atlassian Support](https://support.atlassian.com/contact/#/) can investigate, and if necessary, reindex your site.


author: Alberic
body: Tysm, this is a serious omission in my view. Hope they fix it


Tags: cloud

confluence-cloud
Passing autonumber value through URL bug
Asked by Ryan Kafoor:

Hi,

I am using an autolink URL to set values in another form, in which one of the parameters passes the value from an Autonumber field. So, something like https://...?..somefield=\[entry.autonumberfield\]. However, this somehow doesn't work as expected, as only the initial value (if the initial value is set) or zero (if initial value not set) is passed in the actual url. Is this some kind of an unhandled bug in confiforms.?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Ryan Kafoor](/t5/user/viewprofilepage/user-id/5292920)

Autolink (and formula) fields are calculated BEFORE the record gets an ID (and recordId) for new/unsaved records

Consider adding an extra IFTTT to invoke an update to the same record and recalculate

Something like this

![Screenshot 2023-10-31 at 13.36.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/289345i74D8A8150F0CD4FC/image-size/large?v=v2&px=999 "Screenshot 2023-10-31 at 13.36.43.png")

My autolink field here is named "a", so I am just adding a post create function to invoke and update to autolink field

Alex

comments: author: Ryan Kafoor
body: That solves it. Thanks Alex


Tags: confiforms

confluence-server

server
Storage Taken up by unknown documents
Asked by Joshua Schell:

Good day all,

My team currently has the free confluence plan and we do a lot of basic documentation with little to no file uploads. We currently ran into a problem with our storage saying that we are 8.5 gb out of 2.5 gb. I used a restful API to scrape the spaces sizes in bytes and the total is 18 301 081 bytes or 18.3 mb which is nowhere close to the stipulated storage size confluence it telling me. They are currently trying to charge me for the additional space we are apparently taking up. Anyone have any ideas?


Answers:
author: Jack Brickey
body: Hi [@Joshua Schell](/t5/user/viewprofilepage/user-id/5352754) , can you do the following:

1. click on the 9-box grid in upper left
2. select administration
3. Select products tab
4. select your site under Sites and products in left sidebar
5. Select storage under Site settings in left sidebar

what do you see there?

comments: author: Joshua Schell
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/289067i9E0D776A01EAFEDB/image-size/large?v=v2&px=999 "image.png")


author: Jack Brickey
body: Ok, clearly, something has consumed a lot of storage space or something is amiss. Can you go into confluence, settings, general configuration, and look to see what your max attachment size is set to.


author: Joshua Schell
body: Currently set to 100mb


author: Jack Brickey
body: [@Joshua Schell](/t5/user/viewprofilepage/user-id/5352754) , what I suggest is to click on the **recent** drop down and look at the spaces over the past couple weeks. Once you're in there, you can click on the **...** and select **attachments**. This might give some insight into what might be the cost of the storage usage. It could be that someone has added some video files. If you don't find any large files, then I would reach out to Atlassian support directly and select the billing option. This is the only option you have if you were on the free plan.


author: Joshua Schell
body: Thank you very much, I will proceed with the above


Tags: cloud

confluence-cloud
Is there a way in confluence to resolve all comments on a document at once
Asked by Vaishali Vashist:

Hi Team,

I have a use case where a document has been reviewed and has many reviewer comments. Reviewers verified the updates but did not resolve the comment, Is there a way to resolve all comments in one shot instead of selecting one at at time?

Would be happy to learn about it.

Vaishali Vashist


Answers:
author: itzmonk3y
body: No your gonna have to do them one at a time, but maybe try to search for the word resolve to more easily locate where to click.


author: Chris
body: Hi,

I didn\`t find a way to "resolve" them in one shot, I don\`t think that\`s possible, but I?m not sure.

But I?ve found an approach, which might be helpful to you.

Check this link:

[Solved: Bulk-Delete Comments (atlassian.com)](https://community.atlassian.com/t5/Jira-questions/Bulk-Delete-Comments/qaq-p/368877)

[How do I delete many (or all) Comments on a Conflu... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/How-do-I-delete-many-or-all-Comments-on-a-Confluence-Page/qaq-p/329123)

KR

Chris


Tags: confluence-server

server
Cannot edit the page. Maybe macro was inserted.
Asked by Misa Shibai:

The page shows the several photos and tables. From the certain table and below, I cannot edit. Do you have any idea how I can edit and or delete the said part which is blocked from edit or delete? Thanks.


Answers:
author: Marc - Devoteam
body: Hi [@Misa Shibai](/t5/user/viewprofilepage/user-id/5352551)

Welcome to the community.

It looks to mee that the content you can't edit is probably shown by an excerpt macro.

This means the content visible to you is on another page in Confluence, where you probably have no edit access.

Contact your space administrator or Confluence admin, to have a look into this.

comments: author: Misa Shibai
body: Thank you [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) for your advice!

Just now my colleague in IT admin helped me out to remove the said lines by looking into the page source and deleted them from there. So the issue has been solved!

In the case I fall into the similar case, I will think of and follow your suggestion!

Misa


Tags: unknown-hosting-type
updating a confluence page using ansible:
Asked by Keith Jamieson:

In the ansible builtin uri module I have the following:

body_format: json

body: {"projects":\[ {"Test Update"}\]}

And I get a message "Must supply an incremented version when updating content: N version supplied".

So the question is where do I specify the version?

(I am aware I need to increment the version but for now I just want to supply an incremented version


Answers:
author: Keith Jamieson
body: Ok I have managed to almost get this to work so this is my json body which I am sending via the ansible.builtin.uri module. The initial error was bad request but seemed okay once I moved the version to where it is now.

Then I was getting an error message saying you cannot chnage the space of an existing page.

I was putting the page name in instead of the page key. Once I listed pages in confluence I could see the key for my space.

Now I am getting the error: HTTP 103: Forbidden so will need to chase the confluence admins. But I think the syntax is correct.

body:

{ "id": \<page number\>,

"type": "page",

"title": "My Title",

"space": { "key":"\<Key for Space Name\>" },

"version":{

"number": version+1

},

"body": {

"storage": {

"value": "Modify the page",

"representation":"storage"

}

}

}


Tags: confluence-server

server
Excerpt Include mail notification
Asked by Espinosa-Gonzales_francycatalina:

Let?s say I have page 1 with an expert.

Now I also have page 2, which uses the macro Excerpt include, to use information from page 1.

Let?s say I am watching page 2, since page 1 it is not entire of my interest.

When page 1 except is modified I do not receive a notification unless I am also watching it, which is not practical when I have a large number of pages and spaces.

is there any work around for this other than watching the pages that both contains the excerpt and the excerpt include?  

Thanks,  


Answers:
author: Laurie Sciutti
body: Hi [@Espinosa-Gonzales_francycatalina](/t5/user/viewprofilepage/user-id/5151363) \~ I've wondered this as well but haven't been able to find a solution. I suspect there may be something that can be done with Confluence Automation, but I don't use that add-on. Hopefully another community member can provide some guidance.


Tags: confluence-server

data-center

server
Necesito descargar incidencias que tienen adjuntos
Asked by Gabriel Godoy:

El problema es el siguiente, tenemos un sector el cual tenia un panel que usaba como ticketera, ahora van a dejar de usar jira y necesitan descargar todos los ticket que tienen en algun formato como pdf, el problema es que varias incidencias tienen adjuntos los cuales necesitan tambien. Hay alguna manera de poder descargarlo todo?


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hola [@Gabriel Godoy](/t5/user/viewprofilepage/user-id/5515822)

Lamentablemente Jira no ofrece una opcion de exportar los attachments en un formato para otra aplicacion.

![2024-06-07 17_44_46-Backup manager - Jira ? Mozilla Firefox.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/328721iB7DD75051EBAE36C/image-size/large?v=v2&px=999 "2024-06-07 17_44_46-Backup manager - Jira ? Mozilla Firefox.jpg")

Se puede hacer un full backup para usarlo en otro Jira cloud or DC, pero para otra aplicacion no.

En estos casos hay que usar una app como esta:

[https://marketplace.atlassian.com/apps/1220266/bulk-attachment-download?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1220266/bulk-attachment-download?hosting=cloud&tab=overview)

Este es el improvement:

<https://jira.atlassian.com/browse/JRACLOUD-68871>

Saludos


Tags: cloud

jira-cloud
Restri??es de Datas no Portal de solicita??es de chamado.
Asked by luiz_nascimento:

Como bloquear a op??o da pessoa n?o escolhar a data anterior a data atual, ? possivel?

Eu criei um portal para abertura de chamados, como para o fechamento de agenda. No entanto, ao escolher uma data para fechar a agenda, o Jira permite que o usu?rio selecione uma data anterior ? data atual (a data em que ele est? fazendo a solicita??o). Al?m disso, no dia de encerramento, ? poss?vel escolher uma data anterior ? data de in?cio do fechamento da agenda.

Exemplo:

* Data inicial do fechamento da agenda: 05/06/2024
* Data final do fechamento da agenda: 03/03/2024

Gostaria de saber se h? uma forma de impedir a sele??o de datas inv?lidas, tanto para o in?cio quanto para o fim do fechamento da agenda.

Gostaria de ajudar para bloquear isso.

![Compartilha.png](https://community.atlassian.com/t5/image/serverpage/image-id/328691i0DA136C7B0DE8DE6/image-size/large?v=v2&px=999 "Compartilha.png")Segue o exemplo na imagem!


Answers:
author: Fernando Eug?nio da Silva
body: [@luiz_nascimento](/t5/user/viewprofilepage/user-id/5470286)

Voc? pode fazer essa configura??o aplicando uma valida??o no workflow associado ao seu campo de data. Seguindo os passos:

- Acesse o seu workflow de projeto e clique para editar ele

- Selecione a transi??o 'Create' e adicione um validador do tipo **Date compare validator**

- Selecione o seu campo, defina a condi??o (no exemplo abaixo **menor ou igual** ) e por fim defina a express?o **now**

No exemplo abaixo: O campo **Baseline end date** precisa ser **menor** ou **igual** ? data de hoje (atual)

![Screenshot_180.png](https://community.atlassian.com/t5/image/serverpage/image-id/328727iB3DFEC809D59BB49/image-size/large?v=v2&px=999 "Screenshot_180.png")

Salve o validador e publique o fluxo. Assim o Jira sempre validar? essa express?o no seu campo de data quando algu?m for criar uma issue.

Atenciosamente,

Fernando


Tags: cloud

jira-cloud
Wondering if I actually earned the acronym to add behind my name?
Asked by Claire Budd:

I recently earned the "Atlassian Agile Project Management Professional Certificate" from LinkedIn Learning. It was 7+ hours of coursework followed by a timed exam lasting 90 minutes and covering 50 questions. Does this mean I can add "PMP" after my name professionally now? Or are these certificates considered "lite" versions of the real deal? {#toc-hId--355308785}
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Trudy Claspill
body: Hello [@Claire Budd](/t5/user/viewprofilepage/user-id/5515794)

Welcome to the Atlassian community.

General PMP certification is much larger than just the course offered by Atlassian, so in my opinion, no, you have not achieved the necessary training from just that course to add PMP after your name.

For information on general PMP certification, refer to:

<https://www.pmi.org/certifications/project-management-pmp>

comments: author: Claire Budd
body: Thanks Trudy! I appreciate the guidance. I wish LinkedIn Learning made that clearer. :)


Tags: cloud

jira-cloud
How can I automate to create an issue with a parent child relationship - that shows as a child issue
Asked by Ken Parry:

I created an automation to create an Epic from a higher level Initiative type, however even though I used the is Child of link the created issue does not show in the "Child Issues" of the trigger issue. In the trigger issue I see "is Parent of" but it does not show in the Advanced Plan as a child issue. I want to set this Parent link property - how do I do it in automation?


Answers:
author: Stevan Mandi?
body: [@Ken Parry](/t5/user/viewprofilepage/user-id/1136629) could you please share the screenshot of your automation?

comments: author: Ken Parry
body: This is where I am trying to link - there is no option to use a "Parent Link:" filed from the calling issue.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/328787i0A0D1C09FEC7BDC6/image-size/large?v=v2&px=999 "image.png")


author: Stevan Mandi?
body: [@Ken Parry](/t5/user/viewprofilepage/user-id/1136629) Instead of "linked issue - is child of", you can set Parent field:

Parent: Trigger issue.


author: Ken Parry
body: Thank you Stevan,

I was able to fix this with:

{  
"fields": {  
"Parent Link": {{triggerissue,key}}  
}  
}


Tags: bitbucket

bitbucket-cloud

cloud
Request forms without JSM
Asked by Hannah Bellamah:

I'm looking to create a form for non-Jira users to submit requests and bugs to our product and dev team. Ideally this would live in slack, so a support or onboarding team member may open the form in slack, submit, and then I would be able to delegate to the appropriate dev team in Jira.

Currently, we do not have access to Jira Service Management, so wondering if there are any alternative suggestions for accomplishing this?


Answers:
author: Michel Neeser
body: Hi [@Hannah Bellamah](/t5/user/viewprofilepage/user-id/5515725) and welcome!

There is a Slack integration for Jira Cloud that allows users to create issues directly from Slack. You can check it out [here](https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/).

Also, Jira has a feature called Issue Collectors, which provides you with a form to create issues like in JSM. This form can be embedded basically everywhere. You can find more information [here](https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/).

Hope this helps!


Tags: cloud

jira-cloud
QQ - is there somewhere an Admin can see a full list of Automations in the Site?
Asked by Alison Paddock:

I have a project with one automation running well. However another automation seems to be being triggered and listed in the Audit Log but this automation is not in my project.

Is there a way a Site Admin can see all automations that are enabled.

Thank you for your help.

Alison


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hi [@Alison Paddock](/t5/user/viewprofilepage/user-id/4402989)

You can find all the automation in the Global Automation section.

Gear icon -\> system -\> global automation -\> Scope

Regards

Aaron

comments: author: Alison Paddock
body: Perfect Thank you Aaron!


author: Trudy Claspill
body: Hello [@Alison Paddock](/t5/user/viewprofilepage/user-id/4402989)

A Jira Administrator can click on the gear icon (near their avatar) and select System. Then select Global Automation.

![Screenshot 2024-06-07 at 9.32.20?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/328665iE28358357B297DCA/image-size/large?v=v2&px=999 "Screenshot 2024-06-07 at 9.32.20?AM.png")

comments: author: Bill Sheboy
body: Hi [@Alison Paddock](/t5/user/viewprofilepage/user-id/4402989)

Yes, and...to the answers from Trudy and Aaron:

Once you navigate to the global list of automation rules, you may sort the list by *Enabled* to find those.

Kind regards,  
Bill


author: Alison Paddock
body: Thank you - I had just forgotten where it was. :)


Tags: cloud

jira-cloud
Get the Fix Version Id on an automation trigerred in an issue
Asked by Rees_ Ian:

How do I get the VersionId of the Fixversion that an issue is part of, in an automation that is triggered on an issue, NOT on a version trigger.

Essential I need to get the version ID so I can change the version name - but it is triggered on an issue and I can't find how to get the version ID. Can anybody help ?


Answers:
author: Rees_ Ian
body: Actually this has been answered previously by [@Kalyan Sattaluri](/t5/user/viewprofilepage/user-id/5118323) and the answer was {{issue.fixVersions.id}}


Tags: automation

cloud

fix-version

jira-cloud

version
How to use timeline in Jira data center
Asked by S?leyman A.:

Hello I am using Jira data center. I want to use the timeline feature in my project. But I couldn't access this menu.From which menu can I access this feature?


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@S?leyman A.](/t5/user/viewprofilepage/user-id/5515665) ?

Two things come to mind:

1. It's possible to restrict access to the "Plans / Advanced Roadmaps" features in Jira data center. Have you checked with your Jira admin(s)?
2. Perhaps your company is using an older version of Jira Data Center. What version are you using?

Best,

-dave

comments: author: S?leyman A.
body: Hello Dave,

I just saw the post below. This article says that this feature is only in the cloud version, is it true?

<https://support.atlassian.com/jira-software-cloud/docs/enable-and-disable-the-timeline/>

Note: The timeline view is only available in Jira Software Cloud. It's not available in Jira Software Data Center.

And our version: V8.20.9


Tags: data-center

jira-data-center
Add automatically observer
Asked by PION-DRANCY Fran?ois:

Hello,

As product manager, I am in charge to create Epics, then Stories.

The project manager manages tasks and sub-tasks from stories.

But I am never alerted when they are created, modified, or when status change.

How to add automatically the epic or story author as observer of taks and subtasks depending of ?

Best regards.


Answers:
author: Trudy Claspill
body: Hello [@PION-DRANCY Fran?ois](/t5/user/viewprofilepage/user-id/5515690)

Welcome to the Atlassian community.

That could be done through an Automation Rule. Jira Administrators can create Automation Rules, and they may have also granted that permission to Project Administrators. Are you the Project Administrator for the project? If not, you could ask the Project Admin and/or Jira Admin if they would be willing to create such a rule for you.

If an Automation Rule is not an option, then you could execute a search to find all those issues periodically. And, if you have been granted permissions to execute Bulk Changes, then you can execute a Bulk Change on the results of that search to add yourself as a Watcher to all the issues.

You mentioned that the project manager "manages tasks and sub-tasks from stories."

The issue type hierarchy for Jira does not support Tasks being a child of Stories. The hierarchy is:

```
Epics
|-- standard level issue types (i.e. Story, Bug, Task)
    |-- subtask level issue types
```

If your project manager is creating "dependencies" between Tasks and Stories, that is probably being done with generic issue linking. The filtering necessary to find issues related in that manner is different than finding child issues of Epics or finding Sub-tasks, and would impact both the Automation Rule solution and the Bulk Change solution.


Tags: cloud

jira-cloud
Is there any way to export the "Sprint capacity (points)" values from a Plan to a CSV, or via API?
Asked by Dunlap, Mark J:

Exporting a Plan via CSV seems to include all information on the Plan except for the Sprint capacity (points) values. How can we get this data out of Plans? For our use case, exporting to Confluence or an image is not acceptable.

![image.png](/t5/image/serverpage/image-id/328618i6817A7875E9258AF/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Dunlap, Mark J](/t5/user/viewprofilepage/user-id/1674126) ?

To the best of my knowledge, this is not possible.

However, you may wish to [add your voice to one or more](https://jira.atlassian.com/browse/JSWCLOUD-19727?jql=project%20%3D%20JSWCLOUD%20AND%20text%20~%20%27export%27%20AND%20text%20~%20%27capacity%27) of the related enhancement requests.

Best,

-dave

comments: author: Dunlap, Mark J
body: Thanks for the quick response, Dave! That is a bummer. Upvoted the [CSV](https://jira.atlassian.com/browse/JSWCLOUD-19727) and [API](https://jira.atlassian.com/browse/JSWCLOUD-20360) requests.


Tags: cloud

jira-cloud
How to create a ticket from an email in Jira ?
Asked by Caroline.Muon:

Is it possible in Jira to create a ticket when someone send email for a bug for exemple ?


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Caroline.Muon](/t5/user/viewprofilepage/user-id/5515609) ! Welcome to the Atlassian Community!

It is possible. If you're a Jira Administrator you can set up email handlers to do exactly what you're describing.

Documentation for setting up an email handler follows.

<https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/>


author: Asha Goyal
body: Hello [@Caroline.Muon](/t5/user/viewprofilepage/user-id/5515609)

Is this for Jira software or Jira Service Management?

Thanks

comments: author: Caroline.Muon
body: Hello

In Jira Software

Thanks


author: Asha Goyal
body: Thanks for the confirmation [@Caroline.Muon](/t5/user/viewprofilepage/user-id/5515609)

The link which is shared by [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316) is the correct one in that case.

Appreciate your response.


Tags: cloud

jira-cloud