youngmon/atlassian-qna huggingface dataset:
Changes are unpopulated
Asked by Priyajm:

I would like to let you all know that the changes are not being populated.

My page link is: <https://periscope.atlassian.net/wiki/spaces/PDD/pages/1871708171/Provider+Directory+-Overview+API+Functionalities>


Answers:
author: Max Foerster - K15t
body: Hey [@Priyajm](/t5/user/viewprofilepage/user-id/5295767) , welcome to the community.

I think you ended up in the wrong place. Here's the Atlassian community, where users, Atlassian Partners, and Atlassians gather to find solutions to their problems, get educated and stay up to date or enjoy the friendly company of the community. We are no administrators of that instance, nor do we have access to it. Unless you happen to find one of the administrators for the instance here in the community, ? Can you reach out to the team responsible for the content, space, or Confluence via a different channel?

Best, Max


Tags: cloud

confluence-cloud
How Can I find easy PowerPoint export into Confluence Gliffy - Process chart and presentations?
Asked by Imad El Annasi:

I'm trying to export a PowerPoint presentation I made into Gliffy   
is there a way to do that


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Imad El Annasi](/t5/user/viewprofilepage/user-id/5297397) !

You could import the slides individually as images. Here's [Gliffy's documentation](https://help.gliffy.com/confluence/Content/GliffyConfluence/Adding-images-confluence.htm) for how to do that.

Are you trying to make each slide its own Gliffy diagram, or have all the slides together in one Gliffy diagram?

comments: author: Imad El Annasi
body: Thank you Samie,  
Both, some of them in one diagram, other slides in separate Gliffy diagrams


Tags: cloud

confluence-cloud
how to create webhook in confluence
Asked by Anup Bhatt:

i want to create a webhook in confluence whenever a page is created , updated or deleted in my confluence space.  
how can i do it


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Anup Bhatt](/t5/user/viewprofilepage/user-id/5297377) ,

You can create a webhook for an Atlassian App, for example with Connect: <https://developer.atlassian.com/cloud/confluence/modules/webhook/> .


Tags: cloud

confluence-cloud
Questions about CQL in the "Content by Label"-macro
Asked by Karin Kriebisch:

Hi,

I'm using or trying to use the "content by label"-macro to create a list of all attached and labeled SQL_files in a space which must have two labels attached: "documentation" and "sql".  

In my filter conditions I have two separate label-filters to create the AND condition and one for the space(s).  

My questions are:

A) when is the displayed list refreshed when files are added or newly labeled?

B) why are attachments not listed (in the preview or later) even when they carry both required labels?

Does anyone else experience this or am I doing something wrong?

Thanks,

K.Kriebisch


Answers:
author: Karin Kriebisch
body: Before someone asks : all pages with the labeled attachments have a page-properties-macro attached.

K.Kriebisch


Tags: cloud

confluence-cloud
How to get an email address from comala worklfow metadata instead of username
Asked by Christian Englbrecht:

Hello everybody,

i try to get the approvers email address from the metadata. I try doing it wit this code

```
{set-metadata:MD/CA HFK bei red. ?nderungen}@user@{set-metadata}
```

but i only get a confluence username in output like:

```
@Christian Englbrecht/Klinik_Passau/DRV-BYS
```

How can i modify the workflow or the metadata to get the full mail adress of the account instead of the username?

Thanks and best regards

Christian


Answers:
author: Nino Stana
body: Hello Christian,  
Thanks for reaching out!

I can see you already have a ticket open with us regarding this issue. It is already assigned to one of our best support specialists, and we will continue there if that's alright with you.

And to answer your question, I don't think that for now you can retrieve the user's email address, but we will get back to you in the ticket with more details.

Best Regards,  
Nino


Tags: cloud

confluence-administration

confluence-cloud

workflow
How to access Confluence Approvals tool?
Asked by Caroline Coulson:

Good morning.

The space admin has sent a request to gain access to the Approvals Tool. However, he is not sure where the request goes - and it has now been a few weeks?

Caroline


Answers:
author: Craig Willson (AppFox)
body: Hi Caroline,

Welcome to the Atlassian Community!

Please could you confirm which Approval tool are you referring to? Also, when you say your Space Admin has sent a request to gain access, do you mean they have requested to install the app on your Confluence?

comments: author: Caroline Coulson
body: Hi Craig.

Thanks for responding.

It was Approvals for Confluence by Appfox.

Possibly it was a request to install rather than a request to gain access. I am not overly familiar with Confluence but my colleague described seeing the tool as an option to install from within Confluence. And there being a button to click to request it.

Hope that helps.

Caroline


author: Craig Willson (AppFox)
body: Hi Caroline,

No problem at all, and I'm happy to help!

This sounds most like a request to install the Approvals app which would have been sent to your Confluence site admin for their approval. I have found [this guide by Atlassian](https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html) that details the steps your site admin needs to go through to review the request and then install the app on Confluence.

I hope this helps.

Best wishes,

Craig


author: Caroline Coulson
body: Yes, that sounds like the process. Can I check one more aspect that is confusing me? Are site administrators the same as space administrators?

I can find a list of our administrators but it is in a section called 'Manage space' - and I wasn't sure if there is a distinction between the two?

Best wishes.

Caroline


author: Craig Willson (AppFox)
body: Great question! They are not quite the same. Site/system administrators will be responsible for managing your entire Confluence site (including all spaces), whereas Space admins will only manage the space(s) they have been assigned to.

As you would expect, site/system admins have more controls available to them including the ability to review and approval Marketplace app installations.

In terms of finding out who your site admin is, I have just found this thread which may be useful to you - <https://community.atlassian.com/t5/Confluence-questions/How-do-I-view-a-list-of-confluence-administrators/qaq-p/1767470>.

Best wishes,

Craig


Tags: cloud

confluence-cloud
Updating a confiforms field in one form based on multiple fields in another form
Asked by Joe R:

I feel like I know how to answer this but have got knotted up in overly complex solutions and want to see if there is an easier option out there.   

I've got one form that acts as a status board for several tools, each tool having a status of Red, Amber, Green (based on the status field type).

example:

Main Tool: Amber

Backup Tool: Green

<br />

I'd like to display a single value view field on a homepage to show an overall status that will take the current "highest impact" status as its value. So if the Main Tool was Amber that would always display Amber on the homepage but if another tool moved to Red status that would update instead. I feel there is a simple conditional statement and rule/ifttt to apply but stuck figuring out where.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Joe R](/t5/user/viewprofilepage/user-id/1098226)

How do you "link" the main tool (form) record with "other tools"?

In other words - how do you know this status in a main tool belongs to the "same" thing in the "backup tool"?

Alex

comments: author: Joe R
body: Sorry Alex, might have explained it badly. The main form has got several records that are only updated in the table (no new ones are added) to show the current status of several tools.

* Tool 1
* Tool 2
* Tool 3
* etc

Each record has three fields:

* title (text)
* details (text area)
* status (has three options Red, Amber, Green)

What I'm trying to do is create a simple overview of the highest impact on a different page on Confluence without listing all of the records.

In this system a Red status should be visible if any record has Red, an Amber one if there are no Red ones and any record has Amber, and then defaults to Green if there aren't Red or Amber anywhere.

I was trying to work out if I could update another record in another form based on those conditions but that's where I got stuck. Thanks for your time in advance.


author: Alex Medved _ConfiForms_
body: So, basically you want to have a filtered view (views) that shows separately tools in Red status, in Amber and in a Green?

As I am puzzled exactly with the same question -
> I was trying to work out if I could update another record in another form based on those conditions but that's where I got stuck.

And what I was trying to ask in a first comment

Alex


Tags: confiforms

confluence-server

server
Confiforms Field Definition Rules (set value) adds the values several times in Edit Control
Asked by Aster:

We use Confiforms Field Definition Rules to set value to add the values for a few calculated field, which is also done by Confiforms Field Definition Rules Set Value. It works fine when submitting the form.

However, when we try to edit the entry through Edit Control, the "total" will be added several times, sometimes 8x, 9x, or 11x.

It looks good when it's submitted:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/276146iF643733B70329FA0/image-size/large?v=v2&px=999 "image.png")

The subtotal we get in Edit view:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/276147i9C543A6970906DEE/image-size/large?v=v2&px=999 "image.png")

The total in Edit view somehow multiplied by 9?!![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/276149i56D52DE71F248E81/image-size/large?v=v2&px=999 "image.png")

Wondering if we set something wrong to cause this or it is a bug?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

If you have multiple rules that are not set to run only on user's action then those also run on a form view (view initial render).

This is what might be happening

Alex

comments: author: Aster
body: Thanks for your swift response, Alex!

Seems like by checking all of the "Execute on User Action", this issue is fixed.


Tags: confiforms

confluence-server

server
How to use Delete confiforms entry properly?
Asked by Piotr Gugnowski:

Hey [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) , it tried to use Delete confiforms entry in this manner:

I have 'base' form, it has 'name' field.

I also have 'dependent' form, with 'depField' (it references the id of the 'base' form's row \| smart dropdown).

I wanted to make ifttt rule that would delete every row from 'dependent' form that contains reference to the row from 'base' form that I just deleted.

It goes like that (this ifttt rule is located in 'base' form:

Event: onDeleted

Action to perform: Delete Confiforms Entry

Delete by filter: depField:\[entry.id\] (also tried depField.id:\[entry.id\]

reference to form: dependent:this  

<br />

Unfortunately it does not work, could you give me an advice?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Piotr Gugnowski](/t5/user/viewprofilepage/user-id/5269638)

Quick demo on this <http://recordit.co/UWVCWmvrXj>

Really doing nothing extra than you have mentioned in the question...

Alex


Tags: confiforms

confluence-server

server
How to delete attachments
Asked by Velan Krishnan:

Hi, I have a confluence page which has lot of attachments. I need to delete all the attachments using rest api. Is there any way to achieve this?

I tried below, getting 403  

    curl  -u ${USER_NAME}:${USER_PASSWORD} -H 'Content-Type: application/json' -H 'Accept: application/json' -X DELETE ${CONFLUENCE_BASEURL}'/rest/api/content/'${ATTACHMENT_ID}'?status=current'


Answers:
author: Stavros_Rougas_EasyApps
body: [@Velan Krishnan](/t5/user/viewprofilepage/user-id/5297256)take a look at Atlassian Marketplace apps, 30 free trial, to deal with attachments in bulk:

[https://marketplace.atlassian.com/apps/1213672/delete-attachments-statistics?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1213672/delete-attachments-statistics?hosting=cloud&tab=overview)

[https://marketplace.atlassian.com/apps/1222381/attachments-manager-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222381/attachments-manager-for-confluence?hosting=cloud&tab=overview)

Others:

[https://marketplace.atlassian.com/search?product=confluence\&query=attachements](https://marketplace.atlassian.com/search?product=confluence&query=attachements)


author: Rick Westbrock
body: I think that authorization requires an API token instead of password. See the Basic auth for REST APIs page here: <https://developer.atlassian.com/cloud/confluence/basic-auth-for-rest-apis/>


Tags: cloud

confluence-cloud
Temporary pause on editing
Asked by Ellen:

Hello,

I am prepping for a migration of our Confluence server to a new server.

Because this will take some time, I would like to basically implement a freeze on the old server so no users can make edits anymore, to prevent information loss during this migration.

The idea is something along the lines of:

Monday: start the freeze, no edits possible anymore

Tuesday: do the actual migration

Wednesday: check if everything is working alright

Thursday: End the freeze, users can start editing on the new server

I have approx. 250 users and 15 spaces in this migration.

I've looked around and the simplest way I could find is to remove editing rights from all usergroups, in global access and space-specific access. Then grant those rights again post-migration.

Is there any other way to do this that's even simpler? Thank you very much.


Answers:
author: Aron Gombas _Midori_
body: On Server, removing the edit permissions is the best approach.

If you were on Data Center, that supports a dedicated [read-only mode](https://confluence.atlassian.com/doc/using-read-only-mode-for-site-maintenance-952624304.html#:~:text=To%20enable%20read%2Donly%20mode,Select%20Read%2Donly%20mode.)!

I am not sure if Atlassian licensing allows this (I'd tend to think it does), but you could even try to:

1. Add a DC trial license to your existing Confluence
2. Turn on the read-only mode
3. Migrate the stuff

comments: author: Ellen
body: Thank you!

The current/old instance is Server, and we're migrating to Data Center.

Removing edit permissions it is, then.


Tags: confluence-server

server
Is that any more Long Term Support Data Centre version Confluence after 7.19?
Asked by hei.liu:

As titled. Shall anyone advise about it? Thanks.


Answers:
author: Sebastian Krzewi?ski
body: Hi [@hei.liu](/t5/user/viewprofilepage/user-id/368445)

So far 7.19 is only LTS for Confluence. You can check versions on <https://confluence.atlassian.com/doc/confluence-release-notes-327.html>

Regards,

Seba

comments: author: hei.liu
body: Will there be any new LTS of Confluence released? We would adopt the LTS version only. I am struggling about the Data Centre version Confluence 7.19 already 1 year past, also the new release of Confluence already goes to 8.xx.. If I update the Data Centre version Confluence right now, there might be repeated effort to do it again for version 8.xx soon. Moreover, 7.19 is going to EOS in Jul-2024.


Tags: confluence-server

server
Size of Gliffy on page different than in preview
Asked by Lennart Rheinwald:

I changed the size of a Gliffy by making changes in the source editor:

\<ac:structured-macro ac:macro-id="a176b507-e077-4d68-acd7-89b178a4e14f" ac:name="gliffy" ac:schema-version="1"\>  
\<ac:parameter ac:name="size"\>**2200**\</ac:parameter\>

It shows the Gliffy in the specified size in edit mode and in the preview but not the actual page. Is there a way to fix this?


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Lennart Rheinwald](/t5/user/viewprofilepage/user-id/5297103) !

I'm not sure if this would be a Gliffy thing or a Confluence thing, to be honest. Would you mind emailing our support team at support@gliffy.com so that we can get one of our technical experts looped in? :)

Samie


Tags: unknown-hosting-type
Want to visualize JSON file data in form of chart or graph on confluence and JIRA
Asked by Prashant Vishnoi:

Want to visualize JSON file data in form of chart or graph on confluence and JIRA


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Prashant Vishnoi](/t5/user/viewprofilepage/user-id/5297008),  

We can suggest trying the app that we develop -- [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).  
You'll be able to recreate a table in Confluence from your JSON (attachment or url) using our [Table from JSON](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-from-json-macro-58427709.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro.  

Then you'll be able to visualize your data with the help of the [Chart from Table](https://docs.stiltsoft.com/tfac/cloud/how-to-use-chart-from-table-macro-42239655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro. Besides, you'll be able to filter, aggregate and transform your table -- all our macros are compatible with each other.  

If you are not familiar with the app, we'll be happy to arrange a live demo for you -- please [book a suitable time slot](https://calendly.com/tablefilter/live-demo?month=2023-08).


author: Patricia Modispacher _appanvil_
body: Hi there, there is a Jira app called "Report Builder" that lets you import (and export) JSON files.

Maybe this documentation can help you: <https://actonic.atlassian.net/wiki/spaces/ARB/pages/6914244751/What+are+Scripted+Reports>


Tags: filter

ms-excel

table

unknown-hosting-type
Templates with Macros (i.e Task Report) Instruction to Use
Asked by Susan Davis:

I am not able to use the template macros. I just don't know how to set them up or use them. Are there instructions somewhere? I feel like I'm missing an important bit of knowledge but have no idea where to look to find it.


Answers:
author: Jens Schumacher - Released_so
body: Hi [@Susan Davis](/t5/user/viewprofilepage/user-id/5060137)   

I'm making an assumption here that you are referring to the "Create from Template" macro, which allows you to add a button that will create a page in a specific location using a specific template.   

You can find instructions on how to use it here:   

<https://confluence.atlassian.com/doc/create-from-template-macro-317196995.html>   

To create a template, you can follow the instructions here:   

[https://support.atlassian.com/confluence-cloud/docs/create-a-template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/)  

Cheers,  
Jens


Tags: cloud

confluence-cloud
Senior Infrastructure Eingineer
Asked by John Penrod:

We are getting the following error when trying to load the home page. However, the character settings outlined on the linked documents are set on the MySQL servers are

Database: The database collation 'utf8mb3_bin' is not supported by Confluence. You need to use 'utf8_bin, utf8mb4_bin'.

The

I am the DBA, not the App administrator. Can someone guide me in the right direction to resolve this issue?

John Penrod


Answers:
author: Aron Gombas _Midori_
body: See: <https://confluence.atlassian.com/kb/how-to-fix-the-collation-and-character-set-of-a-mysql-database-manually-744326173.html>


Tags: confluence-server

server
Difference use cases of "Teams" and "Spaces" for teams?
Asked by Chris H:

I notice that there are two ways in Confluence to create a page about your team. You can either create a team under the "Teams" drop down or you can go to "Spaces" and create a space using the "team" template.

What are the differences? Should you create one of each and the Spaces is used for your team to collaborate while the "Teams" page is for people external to your team to see what your team does?

Can anybody share their use cases for each?


Answers:
author: Jens Schumacher - Released_so
body: Hi think you are spot on [@chris](/t5/user/viewprofilepage/user-id/579816)  

You can think of "Teams" as a user managed version of Groups on steroids. Teams allow you to group a number of users together, shows information about what they've been working on and allows the teams to provide information on how to get in touch and give them kudos.   

Another big advantage of Teams is that you can @mention them, and all members of the team will be notified  

A Team space is a collaboration space where the team can create and share content specific to their team.

comments: author: Chris H
body: Thank you Jens!


Tags: cloud

confluence-cloud
Duvida sobre quantidade de arquivos - plano premium
Asked by Victor Vinicius Rocha Santos:

Ol?, gostaria de tira uma duvida sobre a quantidade de arquivo que pode ser anexado no sistema e se, com um determinado tempo, ele ? exclu?do do sistema.

Em nossas opera??es, temos uma grande demanda de arquivos anexados em v?rios cart?es e eles ser?o arquivados quando finalizados. Por?m, precisamos sempre estar recorrendo a esses cart?es para conferencia. Gostar?amos de saber se com o plano premium existe um limite de arquivo e sobre a perman?ncia deles no sistema.


Answers:
author: Augusto Lisboa
body: Ol?, Victor! Bem-vindo a comunidade Atlassian.

Segundo a documenta??o <https://support.atlassian.com/trello/docs/adding-attachments-to-cards/>:

Workspaces Free tem limita??o de 10MB por anexo e sem limites de quantidade total, enquanto o Premium tem limita??o de 250MB por anexo, tamb?m sem limites de quantidade total. O tempo de perman?ncia tamb?m n?o tem limites em ambos planos.

Tamb?m vale lembrar que esses limites s?o para arquivos que sa?ram da m?quina do usu?rio, arquivos vindos de servi?os de nuvem (Google Drive, etc) n?o tem limites de tamanho por anexo.
Automation keeps triggering
Asked by Marcus Vinicius Vasconcelos:

I created an automation that should be triggered on a specific list when a card is added to it, however, the automation was being activated on all lists every time a new card was added. In Butler there are no more rules, I deleted everything yet it continues to function, how can I fix this?


Answers:
author: Felipe Marques Noll
body: Hi Marcus! Welcome to the community!

I'm Felipe, Nice to meet you :)

We will need more information to investigate your case. So, I will open a Ticket in our Trello support for you and we can share information through the ticket.

See you soon :)

Felipe Noll

comments: author: Marcus Vinicius Vasconcelos
body: Thanks, Felipe!

OK, how can we do this?


author: Felipe Marques Noll
body: Hi Marcus!

Can you check Double your SPAM folder for an email with the subject "Automation keeps triggering"? You can answer that email from Atlassian Support.

Let me know if you received it.

Felipe