youngmon/atlassian-qna huggingface dataset:
Is it possible add another hosted project server to sourcetree ?
Asked by MARCOS FREITAS DE MORAIS:

Hi,

I've a server on Internet to host my source code repositories. How can I add it to sourcetree ?

Best Regards,

Marcos


Answers:
author: Felix von Drigalski
body: I also want to know if this is an intentionally limited option as it is with GitHub's client.

My lab has a locally hosted GitLab server that I need to connect to, but there is no option to add it as a Hosting Service. If custom hosting providers are not a planned option, I will not be able to recommend this to our students, sadly.
sourcetree hosted repositories authentication error
Asked by w12w:

i got a problem so i'll keep it short.

i enabled 2 factor authentication on bit bucket   
i added a ssh key   
put the ssh key in the sourcetree settings

edited my Bitbucket account to ssh in the hosted repositories screen  

after doing this i get a login failed on my screen with the error message "forbidden"   
bitbucket.png

what actions can i take to fix this ?

<br />

[](https://community.atlassian.com/t5/Sourcetree-questions/sourcetree-hosted-repositories-authentication-error/qaq-p/148363?attachment-id=12533){#link_116a01f66e717e}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/4384/1/bitbucket.png){#display_116a01f66e717e_0}


Answers:
author: Gary
body: Hi,

Yes - Sourcetree currently does not support 2fa.

Cheers,  
Gary


author: chhabs
body: Hi,

Bitbucket Cloud now supports app specific passwords. You can configure a specific password for SourceTree in the Security section of your Bitbucket settings. At the moment, we do not support native 2FA in SourceTree.

Thank you.

Rahul


author: w12w
body: is it possible that because i enabled 2 factor authentication that this feature isn't usable anymore ?


Tags: bitbucket-cloud

cloud
Text disappearing from confluence whiteboard
Asked by William Hattersley:

Using the new confluence whiteboards, I wrote some rather long text (\~500 words) in a few of the "rectangular shapes" (not a sticky note). Last night it seemed to all be fine, this morning 90% of the text in those boxes has disappeared and does not seem to be recoverable. No one else has used this board other than me.

Is this a "feature"?

Are there some hard limits on characters / words?

Is there any way to recover it?

![Screenshot 2023-08-24 092100.png](https://community.atlassian.com/t5/image/serverpage/image-id/276854iEB22D76C847EBEC0/image-dimensions/258x229?v=v2 "Screenshot 2023-08-24 092100.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: [@William Hattersley](/t5/user/viewprofilepage/user-id/5300488) welcome to the community!

Are you certain that the text wasn't removed by someone else in the team? I would suggest raising a ticket with [Atlassian](https://support.atlassian.com/) to see what could have caused this.

comments: author: William Hattersley
body: (Almost) absolutely certain. I'm the only person working on this board and we're a very small team (no one has owned up to it)


author: Sayed Bares [ServiceRocket]
body: [@William Hattersley](/t5/user/viewprofilepage/user-id/5300488) please do reach out to Atlassian support and update us here in case this was a bug so it can help others facing the same behaviour :)


author: William Hattersley
body: Will do.  

I believe I have identified the cause which is the use of subscript and superscript characters in equations.

1. Adding in a subscript or superscript character works when still typing
2. Once the ticket is clicked off the subscript and superscript formatting is no longer visible
3. If the page is then refreshed, all text after the first subscript or superscript character is removed

Images are in the order of actions as described above\^\^

![1 - Still clicked in the box to type.png](https://community.atlassian.com/t5/image/serverpage/image-id/276894iDCD9DBCA361F07FC/image-size/large?v=v2&px=999 "1 - Still clicked in the box to type.png")![2 - Now clicked off the box.png](https://community.atlassian.com/t5/image/serverpage/image-id/276893i47383B4EB9CD08AE/image-size/large?v=v2&px=999 "2 - Now clicked off the box.png")![3 - Now refereshed the page.png](https://community.atlassian.com/t5/image/serverpage/image-id/276895i87C188C516C55830/image-size/large?v=v2&px=999 "3 - Now refereshed the page.png")


author: William Hattersley
body: In my original image that prompted the question, the last character left, q (with a subscript o) was the first subscript character and all text was removed after that


Tags: cloud

confluence-cloud
I need more then 1Excerpt Macro on one page ,how to do?
Asked by zona418@163.com:

for now, one page can only have 1 excerpt macro, but i need more excerpt from one page ,how to do ?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [zona418@163.com](/t5/user/viewprofilepage/user-id/5300489),  

We can also suggest trying the app that we develop -- [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=datacenter).  
Its [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-excerpt-and-table-excerpt-include-macros-42241623.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros will do the trick.  

These macros are not only perfect substitutes for the standard Page Properties/Page Properties Report macros if you work with multiple-row tables, but they allow you to reuse tables and page abstracts easily. And, yes, you can have several excerpts on one page.


author: Ollie Guan
body: Hi [zona418@163.com](/t5/user/viewprofilepage/user-id/5300489) ,

Vote for this issue

<https://jira.atlassian.com/browse/CONFSERVER-54621>

Btw, A 3rd part app [MultiExcerpt](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=server&tab=overview) provides the ability to define and use multiple Excerpt macros from a single page.

[https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=server&tab=overview)


author: Rodrigo
body: Hello [zona418@163.com](/t5/user/viewprofilepage/user-id/5300489) and welcome to the Atlassian Community!

Unfortunately, there is no way to use more than one except macro per page ([documentation link](https://confluence.atlassian.com/doc/excerpt-macro-148062.html#:~:text=short%20project%20summary.-,Using%20this%20macro,-This%20macro%20must)).

Here one recommendation could be to work with third-party apps to further enhance this functionality. Out of the back of my head, [MultiExcerpt](https://marketplace.atlassian.com/apps/169/multiexcerpt?tab=overview&hosting=datacenter) could help you as it can achieve this. And if you are working with multiple templates, there is also [Scaffolding templates](https://marketplace.atlassian.com/apps/190/scaffolding-forms-templates-for-confluence?hosting=datacenter&tab=overview).

Our team is behind the [Navitabs](https://marketplace.atlassian.com/apps/28632/navitabs-tabs-for-confluence?hosting=datacenter&tab=overview) app, which helps you create navigation based on any [existing pages](https://bitvoodoo-apps.atlassian.net/wiki/spaces/BVNAVITABS/pages/12012683459/Handpicked+Tabs+Macro), [child pages](https://bitvoodoo-apps.atlassian.net/wiki/spaces/BVNAVITABS/pages/5269062100/Childtabs+Macro) and more, perhaps it could also be helpful?

Hope this helps, and all the best,  
Rodrigo


Tags: confluence-server

filter

ms-excel

server

table
Error uploading attachment using /wiki/rest/api/content/{id}/child/attachment
Asked by SiDawg:

I'm getting error response below:

**{"statusCode":500,"message":"com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: Cannot save attachment data for attachment 239XXXX191 into Media because Failure{cause=null, reason=BAD_STATUS, retryAfter=null, message='', httpStatusCode=404}"}**

The file (a JPG image) is actually appearing in the UI, along with correct kb size reported, but the actual file can not be opened or previewed? This API has been working for me in the past on thousands of image files, but I haven't used the API in a few months. Has anything changed? It's one of the old API's so I suspect not: and it doesn't say it's been deprecated yet?


Answers:
author: Max Foerster - K15t
body: Looking at [status.atlassian.com](http://status.atlassian.com), there was an incident that should now be resolved.

![Xnip2023-08-24_10-18-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/276852i26A201DB430651BA/image-size/large?v=v2&px=999 "Xnip2023-08-24_10-18-39.png")

comments: author: SiDawg
body: Thanks yeah no incidents at time of writing but can confirm issue is now resolved: able to upload via API again :)


author: Alex del Rosario
body: Same issue encountered.  
ReferenceL <https://community.atlassian.com/t5/Jira-questions/Unable-to-attach-media-files/qaq-p/2458364#U2458411>


Tags: cloud

confluence-cloud
Error uploading attachment using /wiki/rest/api/content/{id}/child/attachment
Asked by SiDawg:

I'm getting error response below:

**{"statusCode":500,"message":"com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: Cannot save attachment data for attachment 239XXXX191 into Media because Failure{cause=null, reason=BAD_STATUS, retryAfter=null, message='', httpStatusCode=404}"}**

The file (a JPG image) is actually appearing in the UI, along with correct kb size reported, but the actual file can not be opened or previewed? This API has been working for me in the past on thousands of image files, but I haven't used the API in a few months. Has anything changed? It's one of the old API's so I suspect not: and it doesn't say it's been deprecated yet?


Answers:
author: SiDawg
body: Sorry i just realised i created in wrong area :/
I'm unable to add image (.png) of PDF file on Confluence
Asked by christine:

I'm unable to add image (.png) of PDF file on Confluence, any tips?


Answers:
author: Max Foerster - K15t
body: Looking at [status.atlassian.com](http://status.atlassian.com), there was an incident that should now be resolved. Is it the same for your issue?

![Xnip2023-08-24_10-18-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/276853iE1606EE3A4903FBE/image-size/large?v=v2&px=999 "Xnip2023-08-24_10-18-39.png")


Tags: cloud

confluence-cloud
Draw.io images are showing as Diagram not found and unable to edit as well
Asked by NaveenK:

Draw.io images are showing as Diagram not found and unable to edit as well


Answers:
author: David Benson _draw_io_
body: It was due to this confluence outage <https://confluence.status.atlassian.com/incidents/j8l41d92kvlz>, which is now marked as fixed.

draw.io diagrams are stored as page attachments and attachments are loaded using the Atlassian server media services that were down.


Tags: cloud

confluence-cloud
Decision Report does not work on the company instance of confluence cloud
Asked by Varsha Joshi:

The Decision Report macro seems to work fine on the Atlassian's free cloud sand box environment, however does not work for the company specific instance. I checked both of them refer to - "Atlassian Cloud changes Aug 14 to Aug 21, 2023".

I get - No decisions found with the "Current space" selected, even though I have 3 decisions created on the same page and also on the parent page. I have tried to add the macro on the same page and also on the parent page. Either seems to work.

I have looked at most of the responses on similar questions, it seems to work for most of them after refreshing it few times and or using a filter. I have tried both with no luck.

Is there anything on the admin side that needs to be configured for this to work? Please advise.

Thanks


Answers:
author: thuanddk56cc
body: Hi [@Varsha Joshi](/t5/user/viewprofilepage/user-id/5294294) ,

Please check if your decisions are on published page. I've checked and the Decision report macro works well (my instance is cloud premium).

comments: author: Varsha Joshi
body: Yes, they were on the published page. I was trying to get the decision report macro to work all day yesterday, but today - I just rebooted my computer and it magically worked.

Thank you for responding to my question.


Tags: cloud

confluence-cloud
Table Transformer - Column Rename Moves Column to End of Table
Asked by Zowi:

When I rename a column with the below command, it creates a new column at the end of the table with the new name.

How do you just rename a column and have it stay in the same order?

FORMATWIKI("{cell:width=100px}", 'Wave', "{cell}") AS 'Phase',


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Zowi](/t5/user/viewprofilepage/user-id/5300003),  

You may just list your columns in that particular order that you want them to be present in the table:  

SELECT  
'Column_name 1', 'Column_name 2',  
FORMATWIKI("{cell:width=100px}", 'Some column name', "{cell}") AS 'Column_name 3',  
'Column_name 4', 'Column_name 5'  
FROM T1  

Note that you don't need to list the 'Some column name' column that we rename, otherwise you'll get two columns with the same contents.

<br />

The option to SELECT \* and then rename your column indeed shows all the existing columns as they are and creates a new column at the end of the table.

comments: author: Zowi
body: Hi Katerina,

I inserted a new table with 5 columns named as Column_name 1, 2, 3, 4, \& 5, and copy pasted your query as-is and nothing changed. Column_name 3 was still named column_name 3 and no new columns were created called Some column name.

<br />

What am I doing wrong?

Thanks!


author: Stiltsoft support
body: Hi [@Zowi](/t5/user/viewprofilepage/user-id/5300003) ,

It seems that you misunderstood the query:

FORMATWIKI("{cell:width=100px}", 'Some column name', "{cell}") AS 'Column_name 3',

renames the 'Some column name' to 'Column_name 3'.

So, your table should be Column_name 1, Column_name 2, Some column name, Column_name 4, Column_name 5.

As a result, you'll get Column_name 1, 2, 3, 4, \& 5, where 'Column_name 3' is the former 'Some column name' with a specified width. And if we list it on the third place, it will be also displayed as the third column.

![Fri 1-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/277136i3C00247051CDA998/image-size/large?v=v2&px=999 "Fri 1-1.png")

SELECT  
'Column_name 1', 'Column_name 2',  
FORMATWIKI("{cell:width=200px}", 'Some column name', "{cell}") AS 'Column_name 3',  
'Column_name 4', 'Column_name 5'  
FROM T1

![Fri 1-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/277137iB284502A0A1524F1/image-size/large?v=v2&px=999 "Fri 1-2.png")

Note that in your original query the width was set as 100 and here I changed it to 200 just to show the difference on the screenshot.


Tags: confluence-server

filter

ms-excel

server

table
Upgrade Confluence from 5.7.2 to cloud
Asked by Lookman:

What are the recommended upgrade paths when migrating from confluence 5.7.2 to cloud. Are there minimum version that need to be achieved before migrating to the cloud.


Answers:
author: Kian Stack Mumo Systems
body: It looks like the most recent versions of CCMA require 6.15.1+.I would upgrade at least to 6.15.1 and then migrate. If you are upgrading to 6.15.1 you should be able to do a direct upgrade, but you will need to check your underlying database version to make sure it is supported.

As always, upgrades should be done on test environments first.


Tags: confluence-server

server
Live search in a table imported from Jira
Asked by Luana da Silva Machado:

I imported data from Jira to a table in Confluence, but it is not possible to do a search with the information from the table (keywords, etc). I also haven't found any macros or plugins to help me with that.

I have created a bunch of filters to make it easier to find specific information, but it is still a workaround since I can only find general topics and I need it to be really specific. What I actually need is a search tool.

Do you know of any macros or plugins or apps that would be helpful in this situation?

Thanks!


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Luana da Silva Machado](/t5/user/viewprofilepage/user-id/5204192),  

You may try the app that we develop -- [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).  
Insert the standard Jira Issues macro with the most general JQL (something like project=project_name) and wrap this macro in the [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro.

<br />

The latter supports dynamic tabular macros and allows you to use wide range of different filters (free text, date range, dropdown, etc.) from the page view mode.  

If you are not familiar with the app, we'll be happy to arrange a live demo for you and your team. Please book a suitable time slot [here](https://calendly.com/tablefilter/live-demo?month=2023-08).


Tags: cloud

confluence-cloud

filter

ms-excel

table
Problem when Upgrading to 8.5.0 with Database encoding
Asked by koester_hfg-offenbach_de:

Dear Atlassian Support-Staff,

I'm having a problem when upgrading our local confluence on prem server from 7.13.8 to 8.5.0.

As per your documentation a direct upgrade path is valid:

<https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

The updates run's fine but when restarting the confluence server after upgrading to 8.5.0 the databse encoding is invalid.

The encoding needs to be utf8mb4 and charset utf8mb4_bin.

I sticked to your documentation how to deal with this error but the confluence server is not comming up anyways:

<https://confluence.atlassian.com/kb/how-to-fix-the-collation-and-character-set-of-a-mysql-database-manually-744326173.html>

What can I do?

I did a snapshot prior to upgrading so i revoked my changes, so that people can now continue with their work.

But a new try can be done in no-time.

Can I provide you with any further information or logs / support-information?

Thank you for your help and assiatance.

Kind regards

Dennis K?ster


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@koester_hfg-offenbach_de](/t5/user/viewprofilepage/user-id/3540093) ,

my suggestion is to perform the following steps :

* backup confluence db 7.13.8
* restore in a new db for confluence 8.5
* change collation of confluence 8.5 db
* perform upgrade on your confluence instance linked to the new db

It should fix your issue.

Fabio


Tags: confluence-server

database

server

upgrade
Create a form in Confluence
Asked by Keana Vincent:

Hi,

Can someone provide help on how we create a form in Jira/confluence. We want to be able to send users this form in order to populate a ticket in our ticketing system. Rather than providing them a link where they will have to find the click button and only having a pop up at the bottom of the screen to fill out the form. Is there a workaround?


Answers:
author: Dam
body: Hi [@Keana Vincent](/t5/user/viewprofilepage/user-id/5298671)

In Jira Cloud, there is a feature called "Issue Collector", all needed informations are documented here: <https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/>
> The issue collector allows you to easily embed a Jira feedback form into your own website. This form is typically accessed by clicking a 'trigger' tab exposed along the edge of pages in your website.
>
> When used by people visiting your website click this trigger tab and submit the resulting Jira feedback form, an issue is conveniently created in Jira.
>
> Visitors to your website do not require a user account in Jira to use the Jira feedback form.

You can configure the issue collector with all needed fields and embed it anywhere you want...

I hope this helps.   
Dam.

comments: author: Keana Vincent
body: Thank you so much!


Tags: cloud

confluence-cloud
Different calcul in one pivot table
Asked by Lucas HILLORION:

Hello, I'm trying to display my global sum of story points, but also the detail of how many belong to my Implem team and Func Team.  

I only manage to do so by doing 3 different pivot tables, with each one its own "search request".  
![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/276711i87A879E931F02A7D/image-size/large?v=v2&px=999 "Capture.PNG")  
Is there a way, to do only one Pivot table, filled with 3 differents calculations on 3 differents column ?  

The search are as below :   
Total Load : Project = X and IssueType = Enabler and Sprint = "Sprint 1"  
Implem : Project = X and IssueType = Enabler and Labels = Implem and Sprint = "Sprint 1"  
Func : Project = X and IssueType = Enabler and Labels = Func and Sprint = "Sprint 1"

Thanks in advance,


Answers:
author: Stiltsoft support
body: Hi [@Lucas HILLORION](/t5/user/viewprofilepage/user-id/5299725) ,

You may try the [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro to group your issues.

Here I have a table that shows me all the issues from the Project X:

![Thu 1-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/276984iE3996B3B842894E0/image-size/large?v=v2&px=999 "Thu 1-1.png")

And here is my SQL query:

SELECT T1.'Labels',  
SUM(T1.'Story Points') AS 'Sum of Story Points'  
FROM T1  
WHERE T1.'Issue Type' IS "Enabler"  
GROUP BY T1.'Labels'

![Thu 1-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/276985i299B2FEA66657460/image-size/large?v=v2&px=999 "Thu 1-2.png")

You may also adjust this query for other conditions and aggregation purposes.

Additionally you may wrap this table in the [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro (directly on Server/Data Center or via the [Table Toolbox](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-toolbox-macro-42245927.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) on Cloud) to count totals.

Hope this helps your case.

comments: author: Lucas HILLORION
body: Thank you very much for your answer


Tags: cloud

confluence-cloud

filter

ms-excel

table
How do I paste as text automatically in Confluence?
Asked by David Tyler:

Whenever I paste URLs and email addresses in Confluence, they are automatically hyperlinked (even if I defang them). I want to paste them as text automatically without any hyperlinks. How do I do that?

I ask because the keyboard shortcut Ctrl + Shift + V doesn't work so every time I have to painfully click on the link (which seems like a dangerous practice given that I work in cybersecurity and share malicious URLs in Confluence) to remove the hyperlink.

Thanks,

David


Answers:
author: Kian Stack Mumo Systems
body: [@David Tyler](/t5/user/viewprofilepage/user-id/5184030),

If you paste them into a code block macro that should work.

comments: author: David Tyler
body: Thanks for the quick response. That's a lot more clicks, though, and it doesn't paste the URL inline with the other text.

Any other ideas for how I can set Confluence to paste as text without hyperlinking URLs?


Tags: confluence-server

server