youngmon/atlassian-qna huggingface dataset:
How to give permissions on files
Asked by michael.siu:

A team member said he wanted to move some of my files around on a page I created. I see the top right corner "lock icon" as "unrestricted". What else do I need to do to remove all restrictions pls?


Answers:
author: Pavel Junek
body: Hi,

I see you're using a Confluence Cloud free plan. In this Cloud plan you can't change Space permission and Page restriction - So there is nothing you can set.

What exactly do you want to do with the files? Put them on another page?

You can try this manual - [Moving files in Confluence:](https://community.atlassian.com/t5/Confluence-questions/Moving-files-in-Confluence/qaq-p/708229)

***Move a file to another page***

*You'll need the 'Add Page', 'Add Attachment' and 'Remove Attachment' space permissions to move an attached file to another page. To change the page that a file is attached to:*

* *Go to \> **Attachments***
* *Choose **Properties** next to the attachment you want to move.*
* *Enter the name of the page you want to move the attachment to (for example My Destination Page).*
* *Choose **Save**.*

![properties.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/151481i3537896200C33D48/image-size/large?v=v2&px=999 "properties.PNG")

Pavel


Tags: cloud

confluence-cloud
I set up this account and I am the only admin but now I cant access admin
Asked by Roger Willison-Gray:

I get a message which says i need permission to access the users tab in admin

how can i get access ?


Answers:
author: Roger Willison-Gray
body: I two seperate accounts with two different emails

comments: author: Nic Brough -Adaptavist-
body: Ah, that would explain it, one of the accounts is a site admin, but you have logged in with the other (who is not a site admin), so now all the Atlassian stuff thinks you are the unprivileged one.

I'm afraid there's no easy way to work with two accounts at the same time yet (it's a very popular request). I usually do it by firing up a different browser, or the "privacy mode" version of my main one.


author: Roger Willison-Gray
body: Thank you that explains it


author: Nic Brough -Adaptavist-
body: Site admin gives you the ability to admin the site, but not necessarily automatically all the applications within the site. Equally, Admin on an application may not be tied in with site/person admin.

Could you give us the url you land on when you click the users tab in admin? (Obscure your site name if it's in there, we don't need that bit)

comments: author: Roger Willison-Gray
body: ![Atalssian.png](https://community.atlassian.com/t5/image/serverpage/image-id/151531i5AD90AFE606D8BE5/image-size/large?v=v2&px=999 "Atalssian.png")


Tags: cloud

confluence-cloud
Analysing searches
Asked by Susanne Ertle:

Hi,  
We are trying to improve our label rules and application and the page naming conventions. For this, amongst others, we would like to analyse the searches our collaborators type in. Does anyone know of any way to do this?  
I have looked at the marketplace plugins but none seem to include this.


Answers:
author: Matt Reiner [K15t]
body: Hi [@Susanne Ertle](/t5/user/viewprofilepage/user-id/4223300)

I believe if you upgrade to Confluence Cloud Premium, even temporarily, you can use the analytics feature to check out this type of information.

Also, my team recently made some videos with tips on page naming and using labels. Maybe they'd be helpful to you:

* <https://youtu.be/aV1EJ3eMG9g>
* <https://youtu.be/lnvTJCV2wB0>

comments: author: Susanne Ertle
body: Hi Matt,

Thanks, I will pass your suggestion on to management.

I've watched your very good videos this morning and added a link to them to my internal documentation for our users.


author: Mattia _bitvoodoo ag_
body: Hello Susanne,

Matt gave you a very good tip.

If you want to stay on your existing subscription model and are looking for a permanent solution, there is the Viewtracker for Confluence app, which also includes search statistics.

Kind regards


author: Matt Reiner [K15t]
body: Of course, forget that Viewtracker is also on Cloud.  

Great team behind this app!


author: Matt Reiner [K15t]
body: I'm glad to hear they're a valuable resource for your team [@Susanne Ertle](/t5/user/viewprofilepage/user-id/4223300)

Feel free to request any topics you'd like us to cover. We're always happy to share what we've learned/are learning.


author: Giao Ton
body: Hello,

I do have the same interest as Susanne's for search analytics. We would like to know what people have been searching for from a particular space and the results returned for the search. I can find this functionality but it seems the search is for the whole Confluence instance and there is no functionality to export the search analytics details. Is there a way to export the details?

By the way, we are on Confluence Server.

Thanks

Giao


author: Mattia _bitvoodoo ag_
body: Hello Giao,

I can answer your question from the perspective of our Viewtracker app.

The search in Confluence, no matter from which Space it is executed, is always done globally. Unless the user uses the filter option to search only in certain Spaces.

In our Viewtracker app, there is currently no option to display only searches with specific filter settings. This will be implemented in a future version.

Kind regards

Mattia


Tags: cloud

confluence-cloud

search
Problem with reactivation of confluence page
Asked by gerald:

I decided to reuse an old confluence page (idagio.atlassian.net) that has been automatically deactivated.

Atlassian Support reactivated my site, however I still can't access confluence and I get this "You're almost there" error page.

I asked support, however they told me I should ask the community.

Could someone help me with this?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/151476iC4249497418DB0BC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: marc -Collabello--Phase Locked-
body: [@gerald](/t5/user/viewprofilepage/user-id/1265784)I would definitively go back to support. Community members have no access to your Confluence, and can't debug any errors.

comments: author: gerald
body: Thanks [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) I tried again, but again an answer from support that I am not supposed to write to them.

So unfortunately I am stuck now :-(


Tags: cloud

confluence-cloud
how to use page breaks?
Asked by pratiksha_ Purwar_123gmail_com:

I want to display table of content section in single page and rest details about the documents started with second page.


Answers:
author: Bill Bailey
body: If you are talking about within Confluence, page breaks don't have any real meaning within HTML. You can mimic what you want by having your table of contents (ToC) on the parent pages, with the rest of the pages as children to the ToC page.


Tags: cloud

confluence-cloud
Authorized users can't access page
Asked by Steven Yoon:

Hello,

I'm having some issues where I added a group of individuals. I've made sure their permissions allow them to view and I also made the page unrestricted. They are still not able to view them so I'm at a loss as to how to proceed..


Answers:
author: Liam Green
body: Hi [@Steven Yoon](/t5/user/viewprofilepage/user-id/4477570)

Welcome to the Community!

Do the users have access to the space? If not, they won't be able to see a page even if it is unrestricted


Tags: cloud

confluence-cloud
Paste a table, markdown, HTML, etc.
Asked by Zachariah Victor:

I need to be able to paste tabular data into Confluence articles. I have neither the time nor interest to mess around with the GUI. It is painful. Totally unsuitable for anything with more than 10 rows.

Why is Confluence's WYSIWYG editor so limited? This is about content that is primarily and predominantly ***textual***. It inverts the model to offer the user hundreds of widgets but no font selection, no way to input tabular data efficiently, no style sheets ... I must say, I am very disappointed.


Answers:
author: bill_bailey
body: Copying an pasting from Excel does not work?

As far as the editor, keep in mind that it is an HTML editor, and not at all analogous to Word (which is XML based). So there are limitations.

Now, with the *server* version, you can have custom style sheets at the space level, but you still have to deal with the limitations of HTML. That is *one* of my complaints about the Cloud version, BTW (no access to the style sheets).

Confluence editor is derived from TinyMCE, a classic web-based text editor. If you want to have fine-grained control over formatting, you need to move to a desktop publishing tool.


Tags: cloud

confluence-cloud

wysiwyg
User License for external users comment
Asked by Marcelo Pinheiro:

I'm planning to move my server version to data center.

What I need to know is about user license. I'm aware that an user means licensing cost, except by anonymous users.

I'd like to give the external users the permission to comment and like pages only, no other rights like collaborating editing content, etc.

I don't want them to comment as anonymous as this can create a bots creating a mess.

So, as the user must be logged into the system, but have only comment and like rights, is it necessary to pay for a license for them?


Answers:
author: Sarthak_Jain_miniOrange
body: Hi [@Marcelo Pinheiro](/t5/user/viewprofilepage/user-id/4477511) ,

I understand your use case and I feel it's perfectly logical to not consume your license tier for external users, who just have to comment or like the page.

I am glad to inform you that [mo Secure Share Page for Confluence](https://marketplace.atlassian.com/apps/1225078) covers your requirements completely.

It allows you to share your Confluence pages with external users with access permissions that you decide, for e.g. viewing comments/attachments, adding comments/attachments.

We also understand that you want to discourage bots from commenting. We have a few ideas for that.

It would be great if we could get in contact! I'm very interested in your input on this.

Please reach out to miniOrange at [atlassiansupport@xecurify.com](mailto:atlassiansupport@xecurify.com) or you can raise a ticket [here](https://miniorange.atlassian.net/servicedesk/customer/portal/2).


author: bill_bailey
body: Under permission settings, there is this note:
> If your Confluence site is public, you can grant permissions to people who are not logged in. Anonymous users can be granted almost any permission, but we recommend you limit this to viewing and commenting.

So, no they do NOT consume a licenses as they are not logged in, and they can comment, etc (depending on the permission settings). But you will not know who made the comment, unless the physically type their name in the comment.

Bottom line, only logged-in users count against your license.

comments: author: Marcelo Pinheiro
body: Agreed, however it isn't safe to let anyone commenting in the system. A lot of spam will be there after grant such rights to anonymous.

Give the ability to create an account, having some mail confirmation, and have only comment rights is a bit better.

However doesn't make sense to pay a license unlimited version because comments.


Tags: confluence-server

licence

server
Create meeting notes button not working
Asked by Lauren Jordan:

I was making updates to the Meeting Notes template and when I went back to my Meeting Note page in my space, the "Create a meeting" button would open up the create box but never load anything (see attachment). I've tested different browsers but the issue persists.

Odd side note - In another space (that was previously created), I can navigate to that Meeting Notes page and the button works as expected. But, even when I copied that page (with the working button) over into a different space, the button doesn't work...

Any idea on how to get the Create a meeting button to work again?

![Meeting-Notes-CSO-Template-Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/151416i274E7A198DA0A869/image-size/large?v=v2&px=999 "Meeting-Notes-CSO-Template-Confluence.png")


Answers:
author: Jessica
body: Hi Lauren,  

Welcome to the Atlassian Community!  

I did some tests editing a meeting notes template on a local site, but upon clicking on the create from template button there, it was working as expected.

Have you noticed if other users are having the same issue when trying to create from the same page where you noticed this issue?  

If other users also are having some issues when clicking on the same button, it could be something wrong there and we would love to have a look at that.  

For that, would you please have your admin raise a ticket with us at [support.atlassian.com](https://support.atlassian.com/contact)?  

Thank you,   
Jessica


Tags: cloud

confluence-cloud
Update Confluence Based Upon Database
Asked by Katie Schneider:

Our data team is just starting to use Confluence cloud and they have lots of processes that change and differ from client to client. They have asked if there is a way to update Confluence based upon changes to or addition of new processes they document in a database so that they can make sure Confluence is always up to date.

Essentially connecting a database to Confluence to automatically update the documentation when a change happens in the database. I looked out in the Marketplace but I didn't see any thing for cloud specifically.

Can someone please let me know if this is possible?

* I am the administrator of Confluence
* We use Confluence Cloud.


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Katie Schneider](/t5/user/viewprofilepage/user-id/4280069),

I'm not 100% sure what data from your databases you want to put into your Confluence pages, but there are apps on the Marketplace that can do this. In fact, our app [PocketQuery](https://marketplace.atlassian.com/apps/1211199/pocketquery-for-confluence-sql-rest?hosting=cloud&tab=overview) is designed specifically for this use case. I hope this picture puts it well:

![](https://help.livelyapps.com/pocketquery-for-confluence-cloud/872579203/pq_illustration.jpg?inst-v=e2eb31a2-6d7b-48f6-823a-33c626618b35)

The only difference to what you said is that the content will be fetched every time you view the page, but is not actually stored inside the page. But you still get the same effect of your docs / data always being up to date. :)

If you have any questions let me know!

Cheers,  
Sven


Tags: cloud

confluence-cloud

database

documentation
Butler for Trello Question
Asked by generic2010:

Hi,

I downloaded Butler for Trello after seeing some very promising videos. However, I stumbled in my first attempt to create a simple rule. I am not sure if I'm doing a mistake (giving my limited experience) or something else.

Background:

I have several boards, all of them have lists called "Today." The tasks on the Today lists are the ones I plan to do today. Then I have another board called "Doing Today."

The rule I wanted to create is to copy any task in list Today (from all of the boards) into the "Doing Today" Board (which have only one list). This way, I'll be able to see all my Today tasks (from different boards) in one list.

On Butler, I picked "Create a Rule." The Trigger conditions seem to relate to only a board, not a list. For example, if a "task" is added, "by me" to this board. It doesn't allow me to pick a "List" inside the "Board."

Any help would be appreciated.

Thank you,

Alex


Answers:
author: Iain Dooley
body: [@generic2010](/t5/user/viewprofilepage/user-id/3130707) it seems like what you want are rules on every board that say something like:

*When a card is moved to the "Today" list copy the card to list "Doing" on board "Doing Today" and link the cards together*

comments: author: generic2010
body: Thank you very much, Iain,

I will follow these directions. Thank you very much,

Alex


author: Katrin Anger
body: [@generic2010](/t5/user/viewprofilepage/user-id/3130707)

Hi Alex, that's correct, you cannot trigger lists with Butler and hence copy full lists. You need to set up the rule such, that card after card is being moved/copied over.

You could either use the trigger

* when a card is added to board ..., or
* when a card is added to list ...

comments: author: generic2010
body: Thank you very much, Katrin for your help. I will try this approach.

Thank you again,

Alex


Tags: butler
no menu
Asked by gerard bodin:

I don t see the menu icon, neither show menu on my IPad. I have it on my MacBook.

help me

thanks

gerard


Answers:
author: gerard bodin
body: Hi Garett, I hope it ll help.

if I click on the 3 dots, I don't have the menu, just powers up and activity. Sorry for my english, I m from France.

Thanks

comments: author: Garrett
body: That's okay [@gerard bodin](/t5/user/viewprofilepage/user-id/3130690) thank you for the screenshot!

That definitely is strange, are you able to access other menus on the board or make changes to any cards within it. Also would you mind telling me what iOS version your device is currently running please?

Finally, do you experience this only on this specific board, or is this occurring all across Trello?

Thanks!


author: gerard bodin
body: Hi Garett, I have the 4.14.0 version

i have the same problem in all the boards with my Ipad and my iPhone.

otherwise, I can use Trello which I love.

i wish I could use the menu to link mail, like Scott Friesen in you tube simpletivity showed me. Etc....

if I click on ..., I see

invite

powers up

activity that s it. Thanks.


author: Garrett
body: Ah that explains it, Gerard. Unfortunately, Trello no longer supports iOS 4 so that's why you're experiencing this strange behavior.

I'm afraid that there won't be a way to fix that menu issue, and if you uninstall the app, you won't be able to reinstall it on that device again.

For now you'd need to either consider upgrading your device(which I totally understand isn't always reasonable) or instead use Trello on your device through its web browser.

Sorry that we couldn't find a more promising solution for this.


author: Garrett
body: Hey [@gerard bodin](/t5/user/viewprofilepage/user-id/3130690)

So that we can take a closer look at this, would you mind sharing a screenshot of what you currently see on the iOS app please? If you'd prefer to share that privately, please reach out to us at <https://trello.com/contact>

Thanks!

comments: author: gerard bodin
body: ![image.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/54104i1040ABB034417779/image-size/large?v=v2&px=999 "image.jpg")
Is there a way to add a due date to a comment within a card?
Asked by Mark Laughery:

I have a card to follow any and all maintenance done to a machine however when there is a item that need to be replaced at a certain time I would like to be able to create a due date to a comment and not have to create a new card just for the one item.


Answers:
author: Iain Dooley
body: [@Mark Laughery](/t5/user/viewprofilepage/user-id/3129884) rather than using a comment, you could add a checklist item and have that split out into a sub-task:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>

You can also trigger with Butler when adding a checklist item ending with a date and set the card due on that date, so you could add a checklist item like:

Do this blah next wednesday 9am

and it will set the due date to next wednesday at 9am. Which of these you choose would depend on whether you wanted multiple active maintenance issues each with their own due dates active for a given card.


author: Katrin Anger
body: [@Mark Laughery](/t5/user/viewprofilepage/user-id/3129884)

I second [@Michael Wolfe](/t5/user/viewprofilepage/user-id/2060835) 's statement. However, there are always options if one is willing to compromise.

For instance, you could set up a date custom field, that gets filled with a date once a comment gets a due date. Since you can display custom fields on the front of a card, there would always be an easy way to spot the date.

And if you would want special notifications for this date approaching, you could set this up with the Butler Power-Up. Below is an example of this:

![Bildschirmfoto 2019-05-03 um 18.07.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/53450iA809010E36F81CC2/image-dimensions/614x206?v=v2 "Bildschirmfoto 2019-05-03 um 18.07.13.png")

This command would be triggered if the set custom field would be due in less than 1 day and an orange warning sticker would be added to the card.

Does that help?

comments: author: Michael Wolfe
body: [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) that's a great idea! I forget about Custom fields and that could be a workaround for adding dates on the fly.


author: Michael Wolfe
body: It looks like you can only add due dates to cards, and not individual items within the card. What you may want to do is create a column to track sub-tasks, or child cards in order to workaround this limitation.


Tags: butler

custom-field
Trello is connecting to your Jira. Please wait
Asked by Rene Kolb:

Hello dears,

i'd like to start using Jira PowerUp for Trello, but i can't get thru the initial connection.

When i go to the board menu in Trello, choose PowerUps -\> Jira -\> Connect to Jira, enter URL of my Server instance of Jira a window appears on screen saying

Trello is connection to your Jira

Please wait.

and nothing else happen.

In my Jira instance i have Trello Connector for Jira Server installed and enabled.

What am I doing wrong or what should i do to get started using Trello Jira PowerUp?

Thanks for advice

RK


Answers:
author: David Lunsford
body: Are you behind a Firewall or have strict Firewall rules configured on your JIRA Server? Below is a link to important Trello information to review.

[Using JIRA Power-Up](https://help.trello.com/article/1081-using-the-jira-power-up)

comments: author: Rene Kolb
body: Thank you for your answer David,

my Jira Server is surely not behind a firewall. I've also read the documentation you've linked, but unfortunately i did not pass thru the connection part.

the only difference against sample is, that my jira instance is running on different port (8080) and is not runing https, but still - is accessible worldwide, i.e. port is open.

The "Jira URL" form field validation in Trello Jira PowerUp accepts this form: http://host:8080/ , have no idea how to debug this, so i'm lost a bit :)

thanks in advance

R


author: David Lunsford
body: Hello there Rene! In attempt to help resolve your problem, I have located a similar issue below which may assist with resolving your issue. Are you able to review logs in the UPM, configured web server? If neither of these KB's help resolve the issue I'd reach out the vendor?

++**Reference Articles:**++

[Power-Up Trello for JIRA Troubleshooting](https://community.atlassian.com/t5/Trello-questions/Jira-Power-Up-Connection/qaq-p/748858)

[Trello Troubleshooting](https://help.trello.com/category/701-category)