youngmon/atlassian-qna huggingface dataset:
duvida sobre atualiza?oes
Asked by Michelle Laura Neto Almeida:

tenho uma ?rea de trabalho , nela tenho 6 quadros , em um dos quadros tenho 14 membros , nessa quadro teria que ter 10 membros, para entrar no plano gratuito ?

![Captura de tela 2024-03-19 080437.png](https://community.atlassian.com/t5/image/serverpage/image-id/312982iC82A422A1C609C1A/image-size/large?v=v2&px=999 "Captura de tela 2024-03-19 080437.png")


Answers:
author: Renato Fagaraz
body: Oi, Michele!

A partir de 8 de abril de 2024, os espa?os de trabalho em nosso plano Free ser?o limitados a 10 colaboradores. ,Um colaborador ? qualquer pessoa que tenha sido convidada para um quadro em seu espa?o de trabalho ou no pr?prio espa?o de trabalho. Isso inclui:

* Membros da ?rea de trabalho
* Convidados da ?rea de trabalho (*Membros de quadros que n?o s?o membros da sua ?rea de trabalho. Isso inclui convidados pertencentes a um ou mais quadros*)
* Convites pendentes de quadros e espa?os de trabalho.

Isso significa que voc? precisa considerar o total de membros dentre todos os quadros para totalizar o n?mero de colaboradores em sua ?rea de trabalho.  

Tem mais detalhes do que expliquei nesse artigo, caso queira dar uma lida! <https://support.atlassian.com/trello/docs/workspace-user-limit/>

*** ** * ** ***

Hi, Michele!

As of April 8, 2024, workspaces on our Free plan will be limited to 10 collaborators. A collaborator is anyone who has been invited to a board in your workspace or in the workspace itself. This includes:

* Workspace members
* Workspace guests (*Members of boards who are not members of your workspace. This includes guests belonging to one or more boards*)
* Pending invitations from boards and workspaces.

This means that you need to consider the total number of members from all boards to total the number of collaborators in your workspace.

There's more detail than I've explained in this article, if you'd like to take a look! <https://support.atlassian.com/trello/docs/workspace-user-limit/>
Hello. Is it possible to export a board from an account to another?
Asked by Cyril Ducrot:

I created a new account with another email adress, it will be for professionnal purpose, the old account is my personnal one.


Answers:
author: Andrea Crawford
body: Hi [@Cyril Ducrot](/t5/user/viewprofilepage/user-id/5456291) - I think what you want to do is move (or copy?) the board from one account (personal) to another (professional). If you're an admin of the board you'd like to move, I think this should work if you can take these steps:

1. While logged in to the personal account, add your professional account to the board you'd like to move - <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>
2. Change the membership of the professional account to board admin - <https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>
3. Log in to your professional account and move the board into their workspace - <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

Let me know if you run into any issues or have further questions.
mail per notifiche
Asked by Antonella:

inserire l'indirizzo mail dell'ufficio per ricevere le notifiche


Answers:
author: Renato Fagaraz
body: Ciao, Antonella!

Non credo di aver capito le tue domande, potresti darmi maggiori dettagli su cosa sta succedendo?

Grazie!

*** ** * ** ***

Hi, Antonella!  

I don't think I understood your questions, could you give me more details on what's going on?

Thanks!
Reset password (I use Google SSO.)
Asked by IT Admin Rebbix:

Hello, I am trying to change my password in order to change my email.  
I don't remember the old password because I use Google SSO.

The problem is that the e-mail for password recovery does not arrive (only the e-mail about changing the password does not arrive, all others from Atlassian work). What should I do?


Answers:
author: Nikola Perisic
body: Welcome to the community [@IT Admin Rebbix](/t5/user/viewprofilepage/user-id/5456235) !

This usually happens when your email address has been put on the suppression list by Atlassian in order to avoid spam. I have tagged Atlassian on this request. If you don't receive the response in some time, raise a support ticket asking for removal of the address from the suppression list.

comments: author: IT Admin Rebbix
body: Thanks, I will do so if nothing changes


Tags: atlassian
Change position of Add List button?
Asked by Bernadette Grills:

The Add List button - would be better on toolbar - is there any way to change the position of this button? or is there another way to create a new list?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Bernadette Grills](/t5/user/viewprofilepage/user-id/5456197)

This is for the Add another list button, if you are reffering to this, this cannot be changed as it was coded in that way. The only way is to change the code base, which well is not possible thing to do.

comments: author: Bernadette Grills
body: Thanks for getting back to me so quickly - so is there another way to Add List besides the button?


author: Nikola Perisic
body: No, sadly it cannot. The reference can be found here: <https://support.atlassian.com/trello/docs/adding-lists-to-a-board/>


author: Bernadette Grills
body: Thank you
Tracking a number of cards being moved from one to another status
Asked by Andrei Fortuna:

Hi everyone!

Maybe someone could help me with the following question? In Trello, I need to track the number of cards moved from one initial column to another per day. How can it be done? Is there any built-in or third-party upgrade to do so?

There are no dates or anything alike in the cards - to context.


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: Hello [@Andrei Fortuna](/t5/user/viewprofilepage/user-id/5456039) ,

Closest I can think of is [Time in List](https://trello.com/power-ups/5b4765f383dd7c75d8e57be4) power-up. It focuses on displaying how much time a particular card spends in all lists but it does have additional statistics, so it might be of use to you.

comments: author: Andrei Fortuna
body: Hello [Tymek](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5262427)! Thanks for your reply! Time in List gives some ability for time tracking but yet it is not possible to track the number of tasks with status changes.
Transfer of account work boards form one account to another
Asked by Liam Bermingham:

We currently use a workspace which was created by an ex employee and it is linked to their account. Is it possible to have this transferred to another account without losing any data?


Answers:
author: Ste Wright
body: Hi [@Liam Bermingham](/t5/user/viewprofilepage/user-id/5455981)

I would check out these instructions: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

Note the requirements at the top though, in purple:
> To move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving the board to.

Ste

comments: author: Liam Bermingham
body: Thanks for the link Ste, I'll take a look.


author: Dreamsuite Mike
body: Hi [@Liam Bermingham](/t5/user/viewprofilepage/user-id/5455981)

Are you a workspace admin and are you a member of the boards the ex-employee created?

comments: author: Liam Bermingham
body: I am currently down as a guest however other work colleagues are members and possibly also admins so I'll check with them.  

If no one is assigned as an admin of the board (except the ex employee) how would we get around this?


author: Ste Wright
body: Hi [@Liam Bermingham](/t5/user/viewprofilepage/user-id/5455981)

Easiest way is to reactivate the ex-employee's email account, and login as them - then you can make someone else an admin.

Ste
paid conversion
Asked by hyesunjin:

hello.  
If there are more than 15 guests in one workspace  
Which paid product should I choose?


Answers:
author: Dreamsuite Mike
body: Hi [@hyesunjin](/t5/user/viewprofilepage/user-id/5455961)

If you have been using Trello Free, then you should be able to use Trello Standard without a problem.

Trello Standard has unlimited collaborators.

Those who are Workspace Members will be charged at $6/month per member or $60/year per member

Those who are guests on more than 1 board in the workspace (multi-board guests) will also be charged at the same price

Those who are guest on only 1 board in the workspace are free...

![Copy of Untitled Design (Desktop Wallpaper).png](https://community.atlassian.com/t5/image/serverpage/image-id/312925i10F1293934185798/image-size/large?v=v2&px=999 "Copy of Untitled Design (Desktop Wallpaper).png")

The more you move from A to B, the more you get for **free** {#toc-hId--381999759}
----------------------------------------------------------------------------------
????? ?????????? 3 ????????
Asked by Makc Dj:

Good afternoon. The organization wanted to purchase 3 licenses for employees. How can we pay? You can issue an invoice for payment?


Answers:
author: Ste Wright
body: Hi [@Makc Dj](/t5/user/viewprofilepage/user-id/5455941)

This is a public forum, so I've removed your email address. Best not to post that on here!

In terms of getting 3 licenses for a paid Trello plan, you can do that from within Trello itself.

---

You'll need to setup a free Trello instance first - I assume you have one of these? If not, you can get started from the main website - <https://trello.com/>

Once in your instance, you can view plans and upgrade using this method:

1. Go to your Trello homepage
2. On the left-hand side, expand the settings options for your Workspace, using the "v" button
3. Select *Settings*from the list
4. On the next Screen, on the left-hand side select *Workspace settings \> Upgrade workspace*

You can now see the plans, the cost of them, and the features they include. You can upgrade to Standard/Premium from in here.

Ste
Is it possible to make visible task?s checklist at workplace? (Not numbers or percentage. Im
Asked by Bakhtiyor Karimov:

I can't see what is written at task's checklist at "workplace".  
I now that there is a numbers that shows how much done out of some numbers. But this numbers doesn't gives clear task. To see it i have to enter to task itself. It would be better if i see them at workplace also. Also can be added the function "don't show tasks which is done". So it'll help to concentrate attention on what to do.


Answers:
author: Maria
body: Hi [@Bakhtiyor Karimov](/t5/user/viewprofilepage/user-id/5454868)   

Can you please specify what you mean by Workspace, a board? Did I get you right that you want to see checklist items on the board rather than opening a card each time?

If yes, you can try [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions). It allows you to expand cards and see all checklist items listed. Plus, you can drag\&drop them to the calendar/timeline.

![Feature image](https://files.planyway.com/assets/3.0.562/img/trello/features/check-items.png)
?????????????????????????????????????????????
Asked by ???:

?????????????????????????????????????????????


Answers:
author: Ste Wright
body: Hi [@???](/t5/user/viewprofilepage/user-id/5455882)

On a paid plan, single-board guests are free, but multi-board guests are billable at the same rate as a paid member, and consume a license.

See more information on this help page, under the title "Guest types and cost": <https://support.atlassian.com/trello/docs/board-guests/>
>
> ### Guest types and cost {#toc-hId-2116015282}
>
> While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge.
>
> * **Free guest:** A person is is invited to a single board in a Workspace is a single-board guest. This user is not billable.
>
> * **Billable guest:** A board member who is on **two or more** Standard or Premium Workspace boards is a [multi-board guest](https://help.trello.com/article/1123-multi-board-guests) of that Workspace. Multi-board guests are [billed at the same rate](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) as a normal Workspace member and consume a seat license.

---

And in Japanese, without the quote (according to Google Translate):

???????????????????????????????????????????????????????????????????

????????????? ??????????????????????????????: <https://support.atlassian.com/trello/docs/board-guests/>
Plan costs
Asked by justin_cheetham:

hi there

just wanting to clarify the billing per person , it doesn't seem to add up

is the billing by workspace or Board members ?

i have a workspace with 8 boards , it has 9 members \& 6 guests so 15 collaborators

when i select upgrade workspace for a standard it will cost $720.00 , seems to not add as i thought we would be billed for users over 10 , so that would be 5 users ?

thanks


Answers:
author: Ste Wright
body: Hi [@justin_cheetham](/t5/user/viewprofilepage/user-id/5454897)

The Free plan can have up to 10 collaborators - which include guests, workspace members and pending invitations.

If you move to a paid plan, you are billable for all...

* Workspace members
* Multi-board guests - [see here how guests are billed](https://support.atlassian.com/trello/docs/board-guests/)

There's no free users on paid plans - the 10 free users are just for the free plan.

Ste
Necesito contactar un asesor, una persona real para contratar premium equipo de 20 personas
Asked by Megan Ruiz:

Necesito consultar informacion adicional sobre capacidad de almacenamiento y accesos de informaci?n cargada.


Answers:
author: Renato Fagaraz
body: Hola, Megan

Puedes encontrar consultores formados en Trello y otros productos de Atlassian a trav?s de <https://partnerdirectory.atlassian.com/>.  
?Espero que esto te ayude!

*** ** * ** ***

Hi, Megan!  

You can find consultants trained in Trello and other Atlassian products through <https://partnerdirectory.atlassian.com/>

Hopefully this helps!
Typing in comments box
Asked by Robyn Schumer:

After the latest update you now have to double click in the comments box before it starts to type.

Also, the cursor has been jumping to other places on a card randomly when trying to type in a comment e.g jumping to the header and if you aren't watching will delete the original comment, jump straight to the members button VERY painful.

Anyone else had the same issues?


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: I confirm I also have this issue, certainly a bug.


author: Oliver Razpotnik
body: I'm having the same issues. It results in me accidentally making changes to the cards using keyboard shortcuts, like archiving or changing members, if I forget. Using latest Chrome 122.


author: Blair at Atlassian
body: Hi everyone! Blair here from Trello Support. Thank you all for sharing your experience -- this was, indeed, a bug! We've shipped a fix for it yesterday (March 20) and this should be resolved now. If you run into any other issues with adding comments, please get in touch with us either on this thread or via <https://trello.com/contact>.

Thanks!


author: Lee Houghton
body: We are having the same issues.


author: LennartR
body: Same for me. I accidentaly changed a card's title to what I was typing as a comment, assigned the card to me, and archived it. Very painful indeed.

If not a bug then a very poor design decision.

Also on Chrome 122.


Tags: bug
Can I speak to a real person at Trello please?
Asked by Rob Kerrison:

Hi.

I added this to another trail which may well have been closed down, so thought would start a new question/discussion.

Thanks

Rob

I've tried using the link provided but have been redirected down the rabbit hole of dehumanisation again. I would love to speak to a real person who can look at how I am using the platform for my small business and what we should be doing differently.

I am currently using the free version, but am very very happy to move to the paid version if it gives me better outcomes and greater efficiencies.

We use trello extensively across our business (only 8 employees) to manage workflows, but again i don;t know what i don;t know, so having someone to review what we are doing and ways to improve how we do things would be hugely benefical.

In my mind that's not (yet) achievable via a bot, but maybe I;m just old fashioned.

Thanks. Rob


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The only way to get to talk to someone at Atlassian is to raise a support call, over at <https://trello.com/contact> (use the last option on the page, the others bring you back here or go to documentation). They will arrange a call if the questions warrant it.
In-valid login when setting up repo
Asked by Cheryl Melanson:

We're suddenly getting an "in-valid login" message when trying to save our repo in linked repositories. Does anyone know what would cause this and a work around? We tried using a new app password but it's still not working.


Answers:
author: Daniel Santos
body: Hi [@Cheryl Melanson](/t5/user/viewprofilepage/user-id/1240607)  

We will need to know more details about your instance and the repository you are trying to access to move forward.

* What is your Bamboo version?
* What is the repository you are trying to use? (Git, Bitbucket Server, Bitbucket cloud etc)
* Have you tried to checkout this repository in the server terminal where Bamboo is hosted?

comments: author: Cheryl Melanson
body: Hi Daniel,

Thanks for the response.

1.) [Atlassian Bamboo](http://www.atlassian.com/software/bamboo/) version 6.8.0 build 60803

2.) We're using Bitbucket repositories, all of which we're unable to connect to.

3.) Yes, I was able to checkout the repositories in in the server terminal where Bamboo is hosted.


author: Daniel Santos
body: Hi [@Cheryl Melanson](/t5/user/viewprofilepage/user-id/1240607)

* Are you using Bitbucket Server or Cloud?   

  I suppose it is cloud right (no self-hosted instance for Bitbucket). Assuming this is the case, you are facing an issue that was caused by a recent change in Bitbucket API to become compliance with GDPR. More details about this can be found here: [Unable to add or edit Bitbucket Cloud repository in Bamboo.](https://community.atlassian.com/t5/Bamboo-articles/Unable-to-add-or-edit-Bitbucket-Cloud-repository-in-Bamboo/ba-p/1099927)

**Workaround:**Use the Git repository instead of Bitbucket Cloud one.

**Fix:**Upgrade Bamboo to 6.8.3 or above.

<br />

Let me know if you are using a self-hosted or cloud version of Bitbucket.


author: Cheryl Melanson
body: Hi Daniel,

I managed to resolve this issue over the weekend. Though I'm not sure what caused it.

Thanks,

Cheryl


author: Daniel Santos
body: Thank you for sharing! =\]
Bamboo is stuck in idle (stop requested) mode
Asked by mei wu:

When logged to the bamboo agent, it shows that bamboo-agent is running (and we have also restarted) but it still appears like below, how can I clear this weird state?![Untitled.png](/t5/image/serverpage/image-id/64111i5D32919E8443BBFD/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Rafael Pinto Sperafico
body: Hi [@mei wu](/t5/user/viewprofilepage/user-id/3534781) ,

When requesting an agent to stop Bamboo will tell an agent to stop after it's finished the current build, therefore if there is a miscommunication between agent and server during this process, such a condition may happen, requiring Bamboo server restart.

Could you please inform which Bamboo version you are running and try to describe how you got to this scenario?

Kind regards,  
Rafael

comments: author: Gunter
body: having the same issue
I am getting error saying: Failed to execute plugin 'Cucumber Artifact Copier'
Asked by Abhinaya Sharma:

I am using Bamboo for building the maven project, And after successful build (BUILD SUCCESS) I got an error saying:

**Failed to execute plugin 'Cucumber Artifact Copier' with error:**   
**com.atlassian.bamboo.v2.build.BuildContext.getRuntimeTaskContext()Lcom/atlassian/bamboo/task/RuntimeTaskContext;**

AND  

**Failed to execute app 'Cucumber JIRA updater' with error:**   
**com.atlassian.bamboo.resultsummary.ResultsSummary.getPlan()Lcom/atlassian/bamboo/plan/Plan;**

Please help me out of this.


Answers:
author: Alexey Chystoprudov
body: It looks like plugin **Cucumber Artifact Copier** and **Cucumber JIRA updater** are not compatible with version of Bamboo you use. Contact plugin vendors to fix compatibility

comments: author: Abhinaya Sharma
body: Hi Alexey,

From where I contact the plugin vendors ??

Thank You.


author: Alexey Chystoprudov
body: See <https://bitbucket.org/vikasborse/cucumber-for-bamboo/issues/12/failed-to-execute-plugin-cucumber-artifact>
An agent connected to a bamboo server gets automatically killed after some time.
Asked by Mahesh:

An agent connected to a bamboo server gets automatically killed after some time. The following error is repeated at each attempt..

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Mahesh](/t5/user/viewprofilepage/user-id/3408130) ,

The information is not enough to determine what is happening, could you please share more log entries (stacktrace in which the Caused by was extracted from would be a start)?

Kind regards,  
Rafael

comments: author: Mahesh
body: While pasting the logs i am getting the message, pls check for invalid HTML. though i am sending plain text.

Pls suggest another method or some alternate mail to send you the logs.
bamboo spec is not working when we want to run deployment in docker
Asked by Hamed Beiranvand:

Hi,   

As we are using the bamboo spec to create the plans and deployment, I have faced a new issue which is really annoying.  

I do not know why in bamboo spec when we define a docker image for deployment is not working, it works for the plan, it works if set it manually but it is not working when we set it via bamboo spec.  

I have even tried the samples in bamboo spec documentation, but again it is not working  
<https://docs.atlassian.com/bamboo-specs-docs/6.9.0/specs.html?yaml#yaml-specs-reference>  

<br />

<br />

<br />


Answers:
author: Alexey Chystoprudov
body: Hello [@Hamed Beiranvand](/t5/user/viewprofilepage/user-id/3322954) ,

It's known issue resolved in next minor release planned in a few weeks. <https://jira.atlassian.com/browse/BAM-20553>


Tags: spec
Can Bamboo access local files?
Asked by Sorin POP:

Hi,

In order to make an installer, I need to access a large archive (tar.gz) which I can not store in a remote repository. I want to save the archive somewhere on the local server where the bamboo agent has access to it.

So my question(s):

Where a large archive can be stored (on the local machine) in order that the agent has access to it? xml-data folder? or what are the settings of the agent to have access to the local machine?

I'm new with Bamboo, sorry for the silly question.

Thank you,

Sorin


Answers:
author: Sorin POP
body: I manage to figure out.

My problem was that on a second stage I used another agent which doesn't know where my archive is.
when will support for reverse proxy be added to bamboo server docker images?
Asked by Adam Collins:

<https://hub.docker.com/r/atlassian/bamboo-server>

Known issues {#toc-hId--1411605488}
-----------------------------------

* No support for configuring a reverse proxy for Bamboo.


Answers:
author: Daniel Santos
body: Hi [@Adam Collins](/t5/user/viewprofilepage/user-id/335012)

Thank you for raising this question.  
I've opened a feature request to report this need of yours and probably other admins.  
This is the one:

* [\[BAM-20588\] Add support for reverse proxy to atlassian/bamboo-server docker image](https://jira.atlassian.com/browse/BAM-20588)

I encourage you to take a moment to vote and watch it. It will allow you to get updates from us and help us to prioritize this feature request among others.

Answering your question, we don't have an estimate to share. It will depend on how our development team will prioritize this request.