youngmon/atlassian-qna huggingface dataset:
How to double Quote and Quote Bullet list in trello
Asked by UniversViBritannia _ LelouchEnclaves:

Hello, how to double quote in trello with the new editor   
markdown example:  

\>\> Quote  

The new editor makes a seperate quote when Trying to do a double quote, or just disables the formatting with a backslash.  

Aditionally I want to do quote and bulletpoints multiple times in a row  
markdown example  

\>- smth   
\>- smth  
\>- smth  

and the new editor only allows the first one to be a quote and a bullet point while the 2nd and 3rd dont have formatting anymore.  

(with new editor it looks like this then in the markdown code:  
\>-  
\>\\-  
\>\\-   
)


Answers:
author: Alex W
body: Hi [@UniversViBritannia _ LelouchEnclaves](/t5/user/viewprofilepage/user-id/5404714) - I do not believe what you're trying to do is possible in Trello. I recommend using Confluence and linking your Confluence pages in your Trello cards for advanced formatting.


Tags: cloud

editor

format

wysiwyg
Unable to find the Plan upgrade option in Trello
Asked by Manoj Moovendran:

I am using trial version of Trello premium, it will expire on 13th June. Wanted to change that to Trello Standard and make payment, but couldnt find the plan upgrade/degrade options in Workspace settings.


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.


author: Caity
body: You'll need to go to your Workspace billing page, which is under "Workspace settings" in the left-hand menu. From there, when you add payment, you should be able to switch between Premium and Standard.


Tags: cloud

trello-cloud
Ta bort en admin anv?ndare som slutat?
Asked by maria_arenander_ecit_se:

Vi har en kollega som slutat som var admin i Trello. Om vi tar bort henne f?rsvinner hon fr?n lggar etc. Om vi bara inaktiverar hennes anv?ndare, m?ste vi ?nd? betala f?r detta?

Vi vill helst ta bort personal som slutat sin anst?llning , kan man g?ra det men det finns kvar i loggar?


Answers:
author: Alex W
body: Hey [@maria_arenander_ecit_se](/t5/user/viewprofilepage/user-id/5520144) - welcome to the Community.

I'm not 100% sure what you mean by this request. Can you elaborate on what you need help with?


Tags: cloud

trello-cloud
Cannot authorize Trello with my account.
Asked by Jeff Dole:

I'm trying to use Trello for the first time. A script window opens saying '**You are about to authorize Trello with the following account:** but there is no account listed... just a CONFIRM and a CANCEL button. When I click on EITHER button, nothing happens.

When I open an email, the Trello pane says 'Unable to find any boards.' I cannot add a card, nor can I do anything else - I'm assuming because the authorization to Trello is not complete.


Answers:
author: Lara
body: Hi Jeff,

Thanks for reaching out!

Can you please share a screenshot of what you're seeing?

Does this error occur when you try to access Trello via web browser? Please follow the web troubleshooting steps here: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

All the best,

Lara  
The Trello Team
Mirror / sync
Asked by Joel Kennedy:

Would anyone have a suggestion for mirroring the actions on a card in one board to a card on another board? A two-way since / mirror would be ideal.

I know there are paid Power-Ups but I thought I'd check for a free solution first.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Joel Kennedy](/t5/user/viewprofilepage/user-id/5519602) welcome to the community :) you could use butler automation to automate some actions across cards, but it won't give you a true two-way sync. If you want a reliable option, you'd need to use a paid solution like Unito.  

However, here's an example of using butler to link cards and automate due date changes:  


Tags: cloud

trello-cloud
UPDATE DATE ON COPIED CARD
Asked by John Chambers:

**OKAY** - stick with me here - let me explain - and if you see any holes in my workflow or concept - please, feel free to share your insight.

We have our Q1,Q2 etc boards for our quarterly task lists.

We have created a milestones calendar and on that calendar only the true due date is listed. No dates related to checklist items or anything like that. We remove the checklist items so that they aren't visible in the milestones calendar.

**THE WAY IT WORKS** - We created an automation that says, if a date gets added to a card where there was previously no date, the card is copied to the milestones board, the checklists are removed and it shows up on the milestones calendar.

**THE PROBLEM** - when we UPDATE a date on a card, the copied card on the milestones board does not get updated. If i create a rule that says if the due date is moved, it re-adds the card to the milestones board.

So, **what i'd LIKE to do** - I'd like to have the card from whatever Q board - copied to the milestones board just like it does - BUT - if the date changes ON the original card - the date gets updated on the Milestones card.   

I'm looking into cascade right now - but I don't think it will deliver the expected results.   

Can someone who's a cascade genius slide some jedi knowledge my way. I'd be very grateful!


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@John Chambers](/t5/user/viewprofilepage/user-id/4912233)   

The first rule should be pretty straightforward:

```
when a due date is set on a card without a due date, copy the card to the top of list "To Do" on board "Milestones" and link the cards together
```

<br />

(note the filter "on a card without a due date")  

For the second rule, you need to use a variable seeing as the date value is always going to be different. However, it's not currently possible to set the default due date using a variable, so here's a workaround:  

<br />

So the second rule for you would be:

```
when a due date is moved in a card, find the first card linked in the attachments, set custom field "Custom Due Date" to "{triggercardduedate}", and set due date on the date in custom field "Custom Due Date"???
```

(note this will regardless of whether the copy is in the same board or not)


Tags: cascading-select

cloud

trello-cloud
Button automation to trigger new board creation from template in another board?
Asked by Richelle Thorpe:

Is it possible to create an automated button on a card that will trigger a new board to be created from a template located in a separate board?

ex: A board that tracks all projects in different phases, has a project that reaches the "build" phase, and we want to be able to push a button on that card that will trigger a completely new board to be created from a template. This will auto generate all the build steps needed for the project.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Richelle Thorpe](/t5/user/viewprofilepage/user-id/5519541) butler automation doesn't have the option to create new boards, but I've seen Zapier used to achieve a similar workflow. Something like: "when a certain label is added to a card, then copy template board, etc."

comments: author: Richelle Thorpe
body: Thank you!


Tags: cloud

trello-cloud
Como excluir um membro da ?rea de trabalho no modulo gratuito
Asked by Fred Eug?nio Meira da Silva:

Como excluir um membro da ?rea de trabalho no m?dulo gratuito


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

if my answer helped you,   
please mark it as accepted so that others looking for similar issues can more easily find it.


Tags: cloud

trello-cloud
Cerr? un espacio de trabajo ?puedo recuperar los tableros de ese espacio que cerr??
Asked by Mar?a Gabriela Mart?nez:

Ten?a un espacio de trabajo, que era administradora pero no fue creado por m? y lo elimine sin querer, puedo recuperar esos tableros? O los puede recuperar la otra persona?


Answers:
author: Vronik
body: Hola

Echale un vistazo a esto

<https://support.atlassian.com/trello/docs/deleting-a-workspace/>

<https://community.atlassian.com/t5/Trello-questions/Accidentally-deleted-workspace-now-workspace-still-available-but/qaq-p/1865028>

si mi respuesta te ayud?, m?rcala por favor como aceptado para que otras personas que busquen problemas similares puedan encontrarlo m?s f?cilmente.


Tags: cloud

trello-cloud
ades?o
Asked by AMANDA OLIVEIRA:

Como fa?o para fazer a ades?o do plano premium? Casa usu?rio sera cobrado o valor de 12,50?


Answers:
author: Suzie M
body: Hi Amanda,

Welcome to the Community!

When you are ready, you can upgrade your Workspace to Premium here: <https://trello.com/premium>.

Correct, the billing amount ($12.50 per user monthly) is based on the total number of members you have on your Workspace and/or Multi-Board Guests (users that have been invited to more than one board but are not Workspace members).

You can read more about how billing works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>.

All the best!


Tags: cloud

trello-cloud
Create a template and add automations for board specifically
Asked by Femke Lucassen:

hi,

I want to create a template that i would like to use for a customer. I have premium membership myself. customer free membership  

following steps have been taken

- create a board with automations in my premium workspace

- made it a template with public visibility (should it be different)

- copy the link of the template in the browser and create a board from template in a new free test workspace.

the crazy thing... literally all my own automations and buttons can be seen and activated. also the ones that are not active in the template. not a single automation is activated. not even the ones that were active in the template  

how can i share a template with only those automations activated in that template instead of my whole workspace?

thank you so much!


Answers:
author: Gaurav Kataria
body: You can create an automation library and then share it with your client so that they can run those automations using their account. <https://support.atlassian.com/trello/docs/working-with-command-libraries/>

comments: author: Femke Lucassen
body: That is worth the try! Thank you!


author: milynnus
body: [@Femke Lucassen](/t5/user/viewprofilepage/user-id/5474026)

You can see the automation because they were created by you. The automation will not be activated for created via a template.

comments: author: Femke Lucassen
body: thanks i tried via another account and it seems right  

only issue i have is that there is no automation coming with a template.. that is not ideal  

maybe anyone else knows an answer on that


Tags: automations

cloud

template
Premium Trello and I can not edit anything because it says it's a free workspace! Limit exceeded.
Asked by Jeffrey Krop:

1. ![Screenshot_20240612_112153_Trello.jpg](/t5/image/serverpage/image-id/329413iD197A3B84AEAAE69/image-size/large?v=v2&px=999 "Screenshot_20240612_112153_Trello.jpg")
2. ![Screenshot_20240612_112517_Chrome.jpg](/t5/image/serverpage/image-id/329412i8F09DB19CEB5F639/image-size/small?v=v2&px=200 "Screenshot_20240612_112517_Chrome.jpg")![Screenshot_20240612_112517_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/329425i71D2BB165EADE4C9/image-size/large?v=v2&px=999 "Screenshot_20240612_112517_Chrome.jpg")

Hi, I use Premium Trello but I can't edit anything, see photos. What should I do now so that this annoying popup disappears and I can get back to work?


Answers:
author: Gaurav Kataria
body: It could be that board is in a different workspace (which isn't a Premium workspace). You can move that board to your Premium workspace, and then everything should work fine <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>


Tags: cloud

trello-cloud
You haven't authorized with any Google Chat teams yet.
Asked by Dulce Maria Maya Noguerol:

You haven't authorized with any Google Chat teams yet. To get started, add or mention the [@Trello](/t5/user/viewprofilepage/user-id/3183622) in a room you'd like to send alerts to.


Answers:
author: Peter Van de Voorde
body: Hi [@Dulce Maria Maya Noguerol](/t5/user/viewprofilepage/user-id/5518888) ,  

Welcome to the Atlassian community, you can find a guide to integrate Trello with Google Chat here: <https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/>  

I hope it helps.  

Cheers,  
Peter


Tags: cloud

trello-cloud
Changing Plan: Free Trial Premium to Standard Model
Asked by Evrim Do?anay Oymaner:

Dear Team,

I had mistakenly activated the premium free trial, and our board member count is 20. I'll not progress with premium, I'll change it to the standard model. However, when I cancel the premium subscription, the only option is the free model. I need to go standard model instead of the free premium trial. I cannot wait until the end of the trial process, because I cannot lose my member suddenly on my board. Could you please support us about this issue?

Thank you in advance!

Evrim


Answers:
author: Gaurav Kataria
body: You can change your plan anytime from the billing page <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

comments: author: Evrim Do?anay Oymaner
body: Hi Guarav, I have already review this page. However, there is no info about canceling free trial premium model.


Tags: cloud

trello-cloud
How to block users with company domain from access Trello
Asked by Seu Jye Ying:

Hi All,

Can i know is there a way to block users from a company domain, e.g. [@abc](/t5/user/viewprofilepage/user-id/1461587).com to access Trello free version? We are using JIRA instead of Trello now and we have registered JIRA and Trello with same company address. Thanks.


Answers:
author: Alex W
body: Hi [@Seu Jye Ying](/t5/user/viewprofilepage/user-id/5518879) - welcome to the Community!

Unfortunately this is not yet possible, but you can vote for the feature request to add this capability to Atlassian Guard for your managed accounts at <https://jira.atlassian.com/browse/CLOUD-11684>


Tags: cloud

trello-cloud
Can I view cards in the chronological order that it arrived when using the table workspace view?
Asked by James Fairbairn:

When I'm looking at my table view, I am hoping to see the date that the card was created. My goal is to create a chronological job board based on the date the order was created or placed rather than the date that it was projected to be completed. I have not found this option in the filters. Is this a possible feature that could be added or am I just missing something?


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: Hello [@James Fairbairn](/t5/user/viewprofilepage/user-id/5518785),

As far as I know there's no sorting by creation date in the table view - you can sort only by due date. However you can try your luck with Power-Ups, for example [Table View by Tiny Power Ups](https://trello.com/power-ups/61f4c0464f8522341a806b89) appears to have this option.


Tags: cloud

trello-cloud
Not seeing trello cards
Asked by Kelly nicholson:

I an unable too see any trello cards i have been assigned. I set up the boards and added myself


Answers:
author: Alex W
body: Hi [@Kelly nicholson](/t5/user/viewprofilepage/user-id/5518737) - welcome to the Community.

Can you make sure you're not filtering your boards? You can learn more about filtering at <https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/>


Tags: cloud

trello-cloud
Senha esquecida
Asked by EVELINE BITTENCOURT ARQUITETURA E INTERIORES:

Preciso trocar minha senha e n?o consigo lembrar a senha anterior.


Answers:
author: Melo
body: Respondido em: <https://community.atlassian.com/t5/Trello-questions/Esqueci-minha-senha/qaq-p/2724409>


Tags: cloud

trello-cloud
Esqueci minha senha
Asked by EVELINE BITTENCOURT ARQUITETURA E INTERIORES:

ola, perdi minha senha n?o consigo trocar ela, algu?m me ajude


Answers:
author: Melo
body: Oi [@EVELINE BITTENCOURT ARQUITETURA E INTERIORES](/t5/user/viewprofilepage/user-id/5518578)

Bem-vinda ? comunidade!

Para recuperar seu acesso ao Trello, voc? pode tentar seguir o tutorial dispon?vel neste link: <https://support.atlassian.com/trello/docs/recovering-your-trello-account/>

Espero que isso ajude.

Abra?o,

Melo


Tags: cloud

trello-cloud
Rename a card with a Custom Field
Asked by Alyssa Pazornick:

I am copying cards from one board to another to help with a workflow. When I copy it over, I want to rename it to include the name of the original list OR the name of the text pulled into a custom field (which is currently the list name).

The main board it is coming from the lists are specific addresses and all the cards are bulk actions and I want a board for my personal workflow with the specific cards, but don't want to have a list with just the same repeated card over and over. I have figured out how to copy them, just not how to change the name yet


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Alyssa Pazornick](/t5/user/viewprofilepage/user-id/5518522) you can use a custom field variable to achieve this. So let's say you have a custom field called "Client Company" and when you copy a card, you'd like to prefix the copy's name with the value in that custom field. Your rule would be:

```
when a card moves into list "Closed", copy the card to the "Clients" list on board "Overview" and rename the card to {{%Client Company}} - {cardname}"
```

comments: author: Alyssa Pazornick
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) Thank you! This was exactly what I was looking for!


Tags: cloud

trello-cloud
Creating a template to share
Asked by Erin Schwartz:

Is it possible to create a template that I can share for anyone to use?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Erin Schwartz](/t5/user/viewprofilepage/user-id/5518547) yes definitely! You can turn a board into a [template](https://support.atlassian.com/trello/docs/creating-template-boards/), set it to [public](https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/), and then just share the URL of the board. E.g. <https://trello.com/b/oC0r5y4V>


Tags: cloud

trello-cloud
Stop auto renewal
Asked by kshitish pradhan:

I want to stop autorenewal and de-active my account. Please stop renew of this product.


Answers:
author: Dirk Ronsmans
body: Hi [@kshitish pradhan](/t5/user/viewprofilepage/user-id/4581932) ,

You're currently on the community forum so we can't really do much about that.

I suggest either going to <https://admin.atlassian.com> and removing any subscription there or open a ticket directly with Atlassian support regarding your billing.  
You can do that at <https://support.atlassian.com/contact>


Tags: cloud
assign a new owner to Opsgenie
Asked by T?cnico:

How about how can I assign a new owner to Opsgenie, change the owner in Jira Service Desk and now I get an email that I should change the owner?  
"Opsgenie account requires at least one owner. If you would like to remove ############@mi######.com.mx, please assign a new owner to your Opsgenie account."


Answers:
author: Wei Wung
body: hello [@T?cnico](/t5/user/viewprofilepage/user-id/4584357),

Thank you for reaching out! User roles in Opsgenie are managed within Opsgenie itself.

To make a user become an Owner, go to Settings (in Opsgenie) \> then to Users page. Only an Owner can change the role of another user to Owner.

Hope this answers your question.

comments: author: Win
body: I'm facing the same, how to change the owner user? how to go to Opsgenie? please help, I receive many emails from Opnsgenie to ask me to change the owner.


author: Wei Wung
body: Hi [@Win](/t5/user/viewprofilepage/user-id/5351889)

Thank you for the question.

If you are an Opsgenie Admin or Owner, you will be able to change the role of another user in Opsgenie **Settings** \> **Users** via the ++dropdown++ under the Role column for the user. The constraint is that you will only be able to promote a user up to your role level.

If your Opsgenie account has no Owner, or if the Opsgenie Owner is no longer with the Company, please feel free to reach out to Opsgenie Support via the blue **Chat** bubble on the bottom right of your Opsgenie screen or open a ticket via <https://support.atlassian.com/contact> so that we can help look into your particular situation.

Best Regards,

Wei Wung


author: Nick H
body: Hi [@T?cnico](/t5/user/viewprofilepage/user-id/4584357) ,

Only Owners can assign other users as Owners through the Opsgenie account.

If for some reason there are no Owners shown under the Settings tab \>\> Users tab, please open a support ticket with Opsgenie support here: <https://support.atlassian.com/opsgenie/>

Our team will be able to help!
API Documentation is showing a 20 tag limit, can that be increased?
Asked by Spect Management:

I've been reading through the API documentation for integration and there seems to be a 20 tag limit. Is that limit on the Alert side AND the user side? Can this limit be increased?

We're interested in using opsgenie to notify physicians licensed in various states to review results. I'd like to add a tag for each user for the states they are licensed in and if those tags match the alert, then they should get notified. There are 50 states in the US, and some of our physicians are licensed in more than 20 states.


Answers:
author: Ashish Shetty J
body: Hi [@Spect Management](/t5/user/viewprofilepage/user-id/4580423)   

That is correct. The limit on tags is set to 20. Unfortunately, it is not currently possible to increase this limit. However, we do have an existing internal feature request to Increase the limits of the tags( OGS-2013 ).  

Thanks,  
**Ashish Shetty J**   
Cloud support Engineer  
![](https://wac-cdn.atlassian.com/dam/jcr:4d5bf146-aa3a-453a-8628-28bdcf1f26a9)

comments: author: Spect Management
body: Hi Ashish, Is the tag limit on the User side AND the alert side? or Just on the user side?

We're not anticipating our alerts to have more than 20 tags, but could see our users having more than 20. When our automation checks to see which alter will be given to which user, I want to make sure we won't run into issues there.


author: Ashish Shetty J
body: Hi [@Spect Management](/t5/user/viewprofilepage/user-id/4580423)  

As mentioned in the [Alert API document](https://docs.opsgenie.com/docs/alert-api#create-alert), the tag limit for Alert API is 20. I see that the [document for User API](https://docs.opsgenie.com/docs/user-api#create-user) does not mention a limit on the tags. However, I tried adding multiple tags to a user resource and it looks like you should be able to add up to 50 tags for a user.   

Thanks,  
**Ashish Shetty J**   
Cloud support Engineer  
![](https://wac-cdn.atlassian.com/dam/jcr:4d5bf146-aa3a-453a-8628-28bdcf1f26a9)


author: Spect Management
body: Thank you!


author: Rafael Meira
body: Hello, Thank you for your questions [@Spect Management](/t5/user/viewprofilepage/user-id/4580423)


author: Sean Hutchinsoon
body: Hello team,  

A suggestion has been raised for this feature, please add your votes here: <https://jira.atlassian.com/browse/OPSGENIE-1201>  

Regards,  
Sean

comments: author: Rafael Meira
body: Thank you [@Sean Hutchinsoon](/t5/user/viewprofilepage/user-id/2153111)


Tags: api

cloud

label