youngmon/atlassian-qna huggingface dataset:
Can you create new spaces using templates?
Asked by Chris Burchell:

Hi all,

Is it possible to create a new space based off a previously created template space?

Scenario: We're using Confluence for our customer files, and each file is structured the same way (same pages of the same name).

What I want to do is create a documentation theme space with a full tree of blank pages (appropriately named), and then be able to duplicate that whenever we open a new customer file so then all we have to do is fill in the blank pages.

I would have thought this is can already be done, but maybe I'm wrong? I can't find any information on it anywhere.... can anyone advise? :)


Answers:
author: SarahA
body: Hallo thrax

Yes, you can do that using the Copy Space plugin:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugin.copyspace>

It's mentioned in step 8 of this guide:

<https://confluence.atlassian.com/display/DOC/Creating+your+Technical+Documentation+Space>

I hope this helps.

Cheers, Sarah

comments: author: Chris Burchell
body: Hey, thanks heaps Sarah! That's exactly what I was after :D
Customizing the System dashboard for OnDemand
Asked by halfhp:

We've got an OnDemand instance for which we'd like to customize the default landing page. Going off of documentation we could find which may be out of date, I see that it should be possible by modifying the "System Dashboard":  

<https://confluence.atlassian.com/display/JIRA/Configuring+the+Default+Dashboard>

<https://confluence.atlassian.com/display/JIRA043/Configuring+the+Default+Dashboard>

Unfortunately, I do not have access to either the "System" or "Global Settings" options listed in the above documents. About the only other information I can give is that I am logged in as an Administrator so as far as I know, I should have permission.

Thx!

Nick


Answers:
author: Abdoulaye Kindy Diallo
body: I just created a test user with admin privileges and it seems I can access the System Dashboard from: "Administration \> Issues \> User Interface \> System Dashboard".

Give it a try and feel free to feedback.


Tags: cloud

dashboard
Is it possible to embed an online training course into Confluence OnDemand?
Asked by Dale Edney:

Is it possible to embed an online training course into Confluence OnDemand? I.e. similar to what Atlassian has done with their "University". If not, what platform is the "university" feature created on and can we access it?


Answers:
author: Abdoulaye Kindy Diallo
body: For multimedia related, may be you could have a look at this [documentation](https://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content#EmbeddingMultimediaContent-Displayingamultimediafileattachedtothepage).

comments: author: Dale Edney
body: Thanks Abdoulaye. This might contribute towards the training program, but what i would really like to achieve is something more along the lines of a confluence university style training module.


Tags: cloud

confluence-cloud
OnDemand versions falling behind?
Asked by Nathan Bell:

It seems that our OnDemand instance is falling behind on JIRA and GreenHopper versions. I was under the impression that our instance would be upgraded simultaneously with the rest of the OnDemand instances. Do I have that wrong?

We're currently on GreenHopper 5.9.4 and JIRA 5.0.3-rc1, but there have been several GreenHoper OnDemand Releases since May that we haven't not been upgraded with. Current GreenHopper OnDemand appears to be 5.10.3 pushed on 2012-07-02


Answers:
author: Abdoulaye Kindy Diallo
body: Nathan,

All OnDemand applications should have the current versions as in (<https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Application+Versions>) . If you have something different, feel free to raise a support case through: <https://support.atlassian.com> . We can further investigate.

Hope that helps :)

comments: author: Nathan Bell
body: Thank you. We are behind by several versions. I have filed a support ticket.


Tags: cloud
How can I recover a deleted attachment?
Asked by Josh Eastburn:

What is the recommended procedure for recovering deleted attachments in Confluence given the following:

* Confluence runs on an external MySQL database
* Attachments are stored in the filesystem
* A snapshot of the Confluence server is taken everyday in lieu of using the default XML backup service

If I can figure out the previous location of the file in the attachments folder hierarchy, then I should be able to grab it from a previous snapshot and drop it back in, correct?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Yes, you should be able to do that. But if you have deleted it, Confluence will not be reffering to it anymore and hence you will have to attach it once again. If you drop it back in the file system, you will need to add the entry in database to create the relation.

Attaching again will be an easier option!


author: Josh Eastburn
body: BTW, here is a link to the page in the admin guide that describes [how to locate files in the attachments hierarchy](https://confluence.atlassian.com/x/VhSyCg).


Tags: administration

attachment

restore
Attached images not displaying in Gliffy
Asked by IT KnowledgeSystemsManagement:

We have encountered an error where attached images on a page are not displaying in Gliffy under the Images menu.

Nothing has changed configuration wise on the server.


Answers:
author: LuizA
body: Hello Christopher,

In this case I would suggest you to make a contact with the Gliffy Inc. that is the provider of the Gliffy plugin, so probably they will be able to provide you a better assistance with this third-party plugin, see below the contact details:

[support@gliffy.com](mailto:support@gliffy.com)

+1 (877) 245-4339

<http://www.gliffy.com/>

Hope this helps.

Kind Regards,

LJ.
Macro/plugin to display restrictions on a page?
Asked by Stephen Hayden:

Was wondering if there's a convenient way (macro? plugin?) to display restrictions on a page so that at a glance people know it is restricted to a group or specifc people?

Thanks!


Answers:
author: Adolfo Casari
body: I understand that there is a lock sign at the top of the page that shows the restrictions that apply to a page.


author: Patrick_Vanhoof
body: That's true, but I think it would also be useful to have the possibility to display the restrictions on page so that no extra click is necessary. But that doesn't seem to exist (yet)?

comments: author: Anne EQS
body: Agree, exactly what I was looking for
Defining Document Properties for Document Management in Confluence
Asked by jchastain:

I am evaluating Confluence for managing a collection of marketing collateral for a small business since they are using the Atlassian tools for software development already. I have read several articles about using wiki pages basically as "folders" and then attaching the documents to that page. Where I am running into questions is with defining searchable properties for each of those documents. For example, if I wanted to setup and search on the following properties (among others) for each document, how would I do so?

Type: Article, White Paper, Press Release

Topic: Marketing, Success Stories, Customer Service

Thanks for any suggestions!


Answers:
author: Vickey Izzard
body: We've recently committed and have been using Confluence On demand for internal non-functional requirement documents. We decided to keep it simple and just use labels for contexts like your "Type" and "Topic" for everything - spaces, pages and attachments.

Labels create an automatic search of anything with that label. Using your example, Article, White Paper, Press Release, Marketing, Success Stories, Customer Service would all just be labels on that document. I've found it handy to create a page with common labels that I use as a "template" with **Tools** \> **Copy**.

A side note, we decided to use the wiki pages for the information or data choosing to have few attachments to help control that the user have the most current version, which, for us, would be the wiki.


Tags: cloud

confluence-cloud
Link vs href
Asked by SallyD:

I have several instances of page links that don't update when I change the page title. When I view storage format on one of these instances, I get the following:

I've tested all of my normal methods of inserting links to a page. They all result in the \<ac:link\>. I've obviously done something different somewhere along the way. What editing steps result in an href tag instead of a link?


Answers:
author: SallyD
body: Sorry. Try again.

![](../../upfiles/StorageFormat.png)


author: Matthew J. Horn
body: The storage format you pasted isn't showing up. Can you retry?

Also, do the target links that get turned into hrefs have special characters in the title? That has some effect on pageIDs. I wonder if it has a similar effect on link/href resolution...
Confluence language
Asked by Rumceisz:

Hi All,

how can I change the language of my Confluence?

Thanks for your help!

Rumi


Answers:
author: Andrew Frayling
body: Hi Rumi,

You can change the default language via Browse -\> Confluence Admin -\> Languages. Have a look at <https://confluence.atlassian.com/display/DOC/Choosing+a+Default+Language> for more details.

Andrew.

comments: author: Rumceisz
body: Hi Andrew,

thank you. I know this admin option but I mean when a regular user would like to change the language for himself where can he do it?

Thanks in advance!  
Rumi


author: Andrew Frayling
body: Ah ok, regular users can change the language by click on their name and then Settings. More details at <https://confluence.atlassian.com/display/DOC/Editing+User+Settings>

Andrew.


author: Rumceisz
body: Thank you Andrew


Tags: language
Content By Label questions
Asked by SallyD:

Before I log a feature request, I want to be sure I haven't overlooked something. I'm also hoping you experts can help me find a way to accomplish my goal.

I need to be able to select labeled content from a specific page, not from the entire space. For example, I have a page to which all customer requests are attached. Gives us a single page to view everythig. In the customer space, I have a My Requests page. I want to pull in any attachment from the Customer Request page that is labeled for this customer. I do not want to pull in attachments from any other pages in the space (for example: orders, RMAs, etc.).

The second item is the page name included with the attchment title on the page link. The macro gives me the option to turn off showing the space name and the labels, but I cannot stop it from showing the page name where the attachement is pulled from. Using the previous example, I see:

Customer Requests \> Acme: Need a bigger rocket

Both of those are links. I don't want the customer to have a link to that page. What I want to see is:

Acme: Need a bigger rocket

From the playing I've done, I don't see that the macro can handle either of those items. Have I overlooked something? If not, I will log a feature request.

Is there a way, other than this macro, that I can accomplish this content sharing? I REALLY need to solve this problem without duplicating content or having our internal 'orders' person jump through too many hoops.

Sally


Answers:
author: CharlesH
body: The reporting plugin from Customware might provide a solution for you here. You can define the scope of the report at a particular page in a particular space, filter child pages based on the presence of a label, and then analyse matching pages for any attachments they might hold. You decide what information from the matching page/attachment you want to display. Including a link is quite simple. It's a commercial plugin, but you could use the free trial option to give it a try before buying.I'm not a Customware employee by the way, just a satisfied customer :)


author: Kerrin Hardy
body: How are the individual requests labelled? Isn't it possible to only label at a page level anyway?


author: Kerrin Hardy
body: How are the individual requests labelled? Isn't it possible to only label at a page level anyway?


Tags: content-by-label

macro
Documentation Theme missing left navigation tree
Asked by Ed May:

We've got the Documentation theme enabled for some of our spaces, and it's been working fine.

It's now not showing the navigation tree on the left. I'm not aware of any changes we've made - apart from a server reboot recently.

Any suggestions greatly appreciated.

We're running Confluence 4.1.3


Answers:
author: Thomas Schlegel
body: Hi James,

what happens, if you slide the switch in the title bar to enable / disable the left navigation tree ?

Did you upgrade your Browser ?

Cheers

Thomas

comments: author: Ed May
body: Thanks Thomas - that was my problem. I'd somehow toggled it off in the title bar without noticing.

Oh dear, that was embarrassing!

Regards,

James


Tags: documentation-theme
[Version 4.0] How can I set the number of Ancestors to Show in Breadcrumbs again?
Asked by Harley Flanagan:

Or at least some work around since this option is not available anymore (meh!). I did take a look into the breadcrumbs.vm but it isn't quite self explanatory to me.  

I want to disable the trail from adding a new row under the main navigation. In my case it breakes my layout.  

Or there is a way to shorten the name entries somehow? Or something via CSS maybe?  

Thanks in advance \^\^


Answers:
author: Harley Flanagan
body: K, I have found at least one solution to prevent the layout break.  

```
#breadcrumbs  {text-overflow:clip;white-space:nowrap;overflow:hidden; max-width:690px;}
```

<br />

A proper solution based on setting the ancestors is still welcome


Tags: breadcrumbs

cloud
how to edit the number of displayed spaces in confluence dashboard?
Asked by Tsol:

Hi everybody,

in confluence dashboard at the Global Spaces tab the max number of spaces is 20. If there is more spaces at the bottom there is view all link. Is there a way to edit the max number of displayed spaces?

Thanks,

Kostas


Answers:
author: Bob Swift (personal)
body: 1. [Run macro](https://bobswift.atlassian.net/wiki/display/RUN/Run+macro)
2. [Release notes 2.0](https://bobswift.atlassian.net/wiki/display/RUN/Release+notes+2.0)


Tags: custom-field

dashboard
What is "scheduledjob.desc.summaryEmail" for in confluence's scheduling jobs?
Asked by Suwon Jang:

We're using confluence 4.2 in a company.

In scheduled jobs "jobs scheduledjob.desc.summaryEmail" took about 30 minutes and it runs hourly by default?

I'm curious what this is for and could it disable the job safely?

Thanks in advance.


Answers:
author: JohnK
body: Some questions:

* Just to confirm, the change will not impact the "**Email Notifications of Updates to Confluence Content** " (<https://confluence.atlassian.com/display/DOC/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content>). Correct?
* But it will just impact the " **Recommended Updates Email Notification** " ([https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification)?\</li\<\>\>](https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification%29?%3C/li)
* [When will this issue be fixed?](https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification%29?%3C/li)
[](https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification%29?%3C/li)

comments: author: Sow Behl
body: We just tested it. It seems to impact the "Email Notifications of Updates to Confluence Content" as well.


author: SarahA
body: Hallo Suwon

I believe the purpose of that job is to produce the "recommended updates" email notification, also called the "summary email".

If you don't want Confluence to send the email, you can disable it for the entire site. This page tells you how:

<https://confluence.atlassian.com/display/DOC/Configuring+the+Recommended+Updates+Email+Notification>

I'd suggest that you disable the plugin as described on the above page, and then see if that job still runs.

I hope this helps. :)

Cheers, Sarah


Tags: confluence-administration
confluence upgrade - page broken
Asked by AbrahamA:

Hi

I upgraded confluence from 3.0.2 to 4.2.6 ( upgraded to 3.5.17 in between)

I used a {logenze macro and it seem to be mess up my pages.

I can manually edit if there are few pages, I have hundreds of pages which use this

How do one deal with situations like this..

Please let me know.

Abraham

Nic: I posted this question earlier and you closed as duplicate. If possible can you please point to duplicate where it is answered.


Answers:
author: Nic Brough -Adaptavist-
body: Apologies - there were a handful of duplicate entries, and I could not see if they were caused by what I do (impatient clicking) or an error somewhere.   

I don't know that there's an answer - if I don't post a link to the duplicate, then there probably wasn't anything useful on the duplicate, I was just closing it because it was an identical question
Restricted page question
Asked by Rumceisz:

Hi All,

one of my user has a space with a vertically high page hierarchy. In this space he has a child page to which he wants assign some users but no else pages. So he wants that the particular users cannot see the parent pages (this page has 3 level parents).

I am convinced that in this case it cannot be done that users could only see this child page in the space and nothing else because the page permissions inherit, so if the user has no permission to the parent page than he won't ever see the child page.

Am I right? Because he said that he heard about a different solution.

What can be done? Move the page right under the Home page?

Thanks in advance!

Rumi


Answers:
author: David at David Simpson Apps
body: As I'm sure you already know, Confluence restrictions are hierarchical -- you start at the home page which is most open and then restrict as you descend into child pages.

If the user can't see the parent page, they won't be able to see the child. Put the page under the home and then add any restrictions on the page.

comments: author: Rumceisz
body: Thank you!

You affirmed me.


Tags: restriction
Universal Wiki Converter gets pagename wrong
Asked by Thomas Heidenreich:

I am trying to import pages with filenames like:

1.13.4_(projectdomain.tld)-1.txt  
1.13.4_(projectdomain.tld)-2.txt

The content is imported correctly, but the pagename is "1.13.4_(projectdomain", what setting could I change to correct this?

Thanks in advance  
Thomas

<br />

UPDATE: UWC is in version 3.13.0 and Confluence is just installed in version 3.5.17


Answers:
author: Ellen Feaheny [AppFusions]
body: Hello Thomas -

Contact us at [info@appfusions.com](mailto:info@appfusions.com) for assistance.

Thanks,

Ellen


author: LuizA
body: Hello Thomas,

As the UWC is a third-party tool, then I would suggest you to make a contact with the AppFusions, that normally provides assistance with this tool, you can contact them by the following:

<https://www.appfusions.com/>

+1 888 516 2890

Hope this helps.

Kind Regards,

LJ.


Tags: universal-wiki-converter

page-title
what is the difference between plugins-cache and plugin-cache
Asked by Michael Regelin:

Hello,

On my server Confluence 4.2.2, I found a folder named "plugins-cache", but also about twenthy other directory named

plugin-cache-1338970891580  
plugin-cache-1339481465087  
plugin-cache-1339482138890  
plugin-cache-1340615738264

.....

the plugins-cache folder is empty.

thanks for your help.

Sincerly,

Michael


Answers:
author: RianA
body: Hi Michael,  

Those directories are meant to store cache of the plugin that Confluence uses. For your information all the plugin binary data for Confluence is stored in database instead of file system. Therefore upon the startup, Confluence will extract these data information and need to store it on some file system. This is where these directories came into picture, where all the data from plugin is stored into. For more information please refer to the following documentation.  
\* <https://confluence.atlassian.com/display/DOC/Confluence+Home+Directory>

Hope it helps. Cheers. -Josua

comments: author: Michael Regelin
body: Hi Josua,

Thanks for your answer.

I read the documentation, however I didnt point to the difference between:

"plugin-cache" and "plugins-cache"

thanks again.

Michael
Displaying chart in more than one page
Asked by Robert Czapor:

I would like to display chart which is creating on page, to another page (another space). Is anybody knows how to do that? It is possible that I will creating chart on one page will be automatically updating on another page?


Answers:
author: Bob Swift (personal)
body: 1. You can put the chart on its own page and include the chart page on other pages
2. You can save the chart as an attachment automatically when it is rendered and then reference the image on another page - see the attachment options here: [Chart Macro](https://confluence.atlassian.com/display/DOC/Chart+Macro)

comments: author: Robert Czapor
body: Thanks Bob! it is exactly what i wanted!


author: Bob Swift (personal)
body: Then please accept the answer :).
Network Error upon login - Confluence using Jira user management
Asked by Daniela Scheiwe:

Hello from Germany!

We have Jira 4.4.4 and Confluence 4.1 installed and set up Confluence to use the Jira User management. It used to work quite well for a while (except the fact that users in Jira keep get logged out very quickly), but all of a sudden we can't log in to confluence any longer, we keep getting that network error message (Sorry, a network error occurred trying to log you in. Please try again, and contact your administrator if the problem persists.) Also the confluence gadgets don'T work in the Jira dashboard (GadgetException: Unable to retrieve gadget xml. HTTP error 504).

I suppose the reason might be something with the server adresses, both running on the same machine, but for whatever reason two domains (2 possible domains for each system while jira and confluence use different ports) and we also had the effect, that it was working better or worse depending on the domains used.

Basically the problem is, that we can't login to confluence and change the settings to make it work again and also don't know where else to change it (file or database). Jira is still running well, but we keep getting error messages when trying to change the settings regarding the application links because of the fact that jira can't communicate with the confluence system and vice versa.

I would really appreciate any quick help with this. Thanks in advance!


Answers:
author: RianA
body: Hi,  
Could you please attach atlassian-confluence.log from \<confluence-home\>/logs? In addition to that, regarding this issue, I would strongly encourage you to raise a support request on <https://support.atlassian.com>

Cheers! -Josua

comments: author: Daniela Scheiwe
body: Thank you, Rian!

The file is almost 20mb so I uploaded it to my [FTP](http://ecsspress.de/zeuch/atlassian-confluence.log)


author: RianA
body: We've found some exception on your logs. Have you tried double check on the permission on all install and home directories?

```
2012-07-03 19:00:18,881 ERROR [main] [atlassian.confluence.plugin.PluginFrameworkContextListener] contextInitialized Error initialising plugin manager: I/O errors during LOB access; nested exception is net.sf.hibernate.HibernateException: I/O errors during LOB accessorg.springframework.orm.hibernate.HibernateSystemException: I/O errors during LOB access; nested exception is net.sf.hibernate.HibernateException: I/O errors during LOB access	at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:597)	at org.springframework.orm.hibernate.HibernateAccessor.convertHibernateAccessException(HibernateAccessor.java:353)
```

Cheers, Josua


Tags: error

jira

network