youngmon/atlassian-qna huggingface dataset:
Can the site default be Confluence and not Jira
Asked by mathew best:

We have been using our onDemand site for confluence, but after turning on the Jira trial, the home page now defaults to Jira.

How can I set it back so that the default is Confluence?

It would seem that the Application Manager would be a good way to configure this.

Not being able to set the default page makes the site seem rather clunky.


Answers:
author: Deividi Luvison
body: Hey Mathew,

I was checking this with my OnDemand engineers counter parts and unfortunately at present date is not possible to choose which application page will open first :(.

Based on that I decided to create below feature request to address this gap:

<https://jira.atlassian.com/browse/AOD-7169>

Please make sure to mark yourself as a watcher and vote up for the feature request so we can have hopes to see it implemented in a future version :).  
Thanks and Regards,  
David\|Atlassian Support

comments: author: mathew best
body: Ive put a watch on this feature.

This issue is turning people away from confluence, and is making me want to uninstall Jira so that we can make confluence be a smooth experience once more.


Tags: cloud

home

home-page
Copy Page Tree "You're not allowed to view that page, or it does not exist"
Asked by Glownet:

Trying to copy a page tree (both old tree and new tree are children of the same page)

Getting the Error: The application was unable to serve your request: com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist.

There are no restrictions on the pages copied or their parents

No changes were made to the permissions after installing the Copy Page Tree plugin.  
Please, help!


Answers:
author: Glownet
body: The problem was resolved with playing with space permissions. Apparently they were not set up properly during the installation of the plugin. But now everything is working and I am really saving lots of time thanks to the Copy Page Tree!

Thanks for Brendan for support!


author: Steve Thair
body: I'm experience in the same issue now in Confluence Cloud with CopyPageTree v1.0.0 but the group referenced above "atlassian-addons" isn't a group in my Cloud account so I can't add it.

I've explicitly granted the add-on full perms for that space but still doesn't work.

Any ideas?

cheers,  
Steve


author: Brendan Patterson
body: Hi,

Atlassian has been "evolving" the way permissions for Connect AddOns are handled.

Currently you need to make sure the group "atlassian-addons" has the required access to the content you're operating on.

So for this case please give the group "atlassian-addons" full read-write access to the space.

thank you,

Brendan


author: Brendan Patterson
body: I created this general documenation page explaining the issue which is relevant for all "Atlassian Cloud AddOns" that do anything with content:

[](https://artemis.atlassian.net/wiki/display/CPTC/Confluence+Cloud+AddOn+Permissions)<https://artemis.atlassian.net/wiki/display/CPTC/Confluence+Cloud+AddOn+Permissions>

Just FYI.


author: Brendan Patterson
body: Hi Alex,

As Mehmet Kazgan mentioned please check the space permissions.

If you create a new 'temp-test' space does it work?

I'm going to work on improving the error messages to report exactly what the issue is. You can follow that issue here:

[](https://artemis.atlassian.net/browse/CPT-3)<https://artemis.atlassian.net/browse/CPT-3>

I will follow up on the ticket you opened also.

thanks, Brendan


author: Mehmet Kazgan
body: Alex,

You sat there are no restrictions on the pages, but I would just in case verify that from Space admin.

Also they released couple versions related to that permissions issue for that plugin, are you using the latest?

RELEASE 0.40.0

Improvements:

\* Preserves Permissions (View/Edit Restrictions) while copying pages

\* Tested Compatibility to 5.4

RELEASE 0.35.1

Bugfixes:

\* Fix: only pages are copied that the authenticated user has the permission to VIEW


Tags: cloud

confluence-cloud
how to restrict admins from viewing a confluence page
Asked by Swetha Bammidi:

Confluence admin able to see the restricted pages. How to over come this? Any solution in place?


Answers:
author: Nic Brough -Adaptavist-
body: No. You need to trust your admins.

comments: author: Swetha Bammidi
body: Is there any plugin to restrict


author: Nic Brough -Adaptavist-
body: Er, a plugin that an admin would have to install, and could disable or remove at any point? No.

You need to trust your admins.


author: Swetha Bammidi
body: can you please suggest is there any confluence plugin to restrict pages and spaces from admins


author: Davin Studer
body: There is no way to restrict content from an admin. If you don't want an admin to see the content then you have to ask yourself should they be an admin or maybe the content should not live in Confluence. This is a fundamental software design issue. If you set up your application such that admins could be restricted from certain content then it would be possible for that content to be in a state such that no one could access it and an admin could could not grant that right because they themselves did not have access. There are not plugins for doing what you want.


author: Swetha Bammidi
body: Thanks Davin
Disabling labels
Asked by Vitor LC:

Hi.

Is it possible to disable labels in Confluence or make them only available for Confluence administrators?

Thank you.

Vitor


Answers:
author: Nic Brough -Adaptavist-
body: 1. Yes - you can disable the plugin modules that provide the labels functions.

2. No, you can't limit them by groups

comments: author: Vitor LC
body: Hi Nic.

Don't you know where I can find a list of the right plugins to disable? I already disabled several in my instance, but I can still add labels when editing or viewing a page...

Thank you.
For instance I have 15 user groups that has "Can Use" permission enabled. I am a member of 5 out of 15 user groups. Does this mean that my account is counted as 5 user licenses or does Confluence automatically counts it as just 1 unique user license?
Asked by Kristine Hung:

For instance I have 15 user groups that has "can use" permission enabled. I am a member of 5 out of 15 user groups. Does this mean that my account is counted as 5 user licenses or does Confluence automatically counts it as just 1 unique user license?


Answers:
author: Nic Brough -Adaptavist-
body: It's one user.

The important count is "a user who has the right to use the system". Doesn't matter if you get that right granted by being in 72 different groups, it's a single user using a single licence.

comments: author: Kristine Hung
body: Thanks for the confirmation Nic :)
Error message deleting users
Asked by Fraser Balaam:

Hello,

I'm unable to delete users in Confluence On-Demand. The error message I'm getting is below:

![](../../upfiles/Capture_31.JPG)

Can this be fixed? I should have all the relevant permissions and we're approaching the limit on our license.

Thanks,

Fraser


Answers:
author: HenriqueA
body: Hi Fraser,

To delete the user you need to belong to the administrators group.

If you already belongs to this group and you still receiving this error message it seems an OnDemand bug, as you can see on the following link:

[TA Request generated in Horde fails to be validated](https://jira.atlassian.com/browse/ROTP-2072)

The workaround for this bug at this moment, is removing all groups from the user and the application access, doing it, the user will not be able to login and the user's license will be released :)

Kind Regards,

Henrique Lechner


Tags: cloud

confluence-cloud
@mentions only knows part of the users
Asked by Kirstin Seidel-Gebert:

Hello everybody,

recently we noticed that our Confluence only knows a subset of users when you're inserting an @mention.

As described in [Rebuild the Content Indices from Scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch), I tried to

* rebuild the search index through the admin interface
* rebuild the search index from scratch

None of the two made a difference.  
Is there anything else I could try?

Cheers,  
Kirstin


Answers:
author: Kirstin Seidel-Gebert
body: Ah, this was definetely a user error :) caused by a difference in @mentions between JIRA and Confluence.

* JIRA: suggests users when starting to type the username (e.g. jsmith) and the real name of the person (John Smith)  

* Confluence: suggest users only when starting to type the real name of the user. Typing jsmith results in "no user found"

Sorry for having bothered you.  
Kirstin


Tags: confluence-administration
How we can edit Space Categories in Confluence?
Asked by Avdhesh Chauhan:

Hi All,

We are having lots of spcaes created in confluence, and we have categories so each space in to some category for our convenience, Now we want to edit a particular Space Category , can anybody please let us know how we can Edit the Confluence Category becouse removing the existing one and adding the new one is very painful as we have assosiated 100+ spaces with that category.

is there any simple way to do this.


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Your labels for your space(s) are stored within your database. A simple method would be to change the display names within the labels. This will only work if you are on premisis with confluence.  

Prior to doing anything within the database ensure you have a good backup. Please do the follow with caution. If you dont have a full understanding of what you are doing then do not proceed.

Run the following within SQL will display all of your used labels.

```
SELECT *  FROM [YOURDB].[dbo].[LABEL]
```

To adjust the names just run a SQL replace to adjust all labels to the new name you wish to give them. Once the names have been replaced restart confluence.

SQL Replace usage:[](http://msdn.microsoft.com/en-us/library/ms186862.aspx)<http://msdn.microsoft.com/en-us/library/ms186862.aspx>

```
SELECT REPLACE (NAME, 'OldName', 'NewName')FROM [YOURDB].[dbo].[LABEL]
```

comments: author: Avdhesh Chauhan
body: thanks Stephen!!


author: Martin Gregory
body: What about cloud instances?


author: Leticia
body: I came here looking for the same answer as Martin. The reason is because the Atlassian help files seem to be getting progressively more out of date, and, therefore, less useful.

**If you came here looking for how to edit categories in a cloud instance** **, here's what to do.**

1. Know that there are TWO edit buttons (crazy, I know)
2. The main edit button will NOT do what you what
3. You need the edit button that is **next to the category name.** Click that one.
4. You'll get to a screen that asks you to add a label (I know, the terminology is *awful* ). But in Confluence, a *label* and a *category* are the same thing.
5. Add your new label/category by typing the name of it into the box and clicking Add.
6. Remove the previous label/category by clicking the little (x) next to it under *labels*
7. Voila! You're done.

Hopefully this helps you! :)

comments: author: Martin Gregory
body: OMG! Labels are space categories. And you create a new one by editing an existing space.

Who'd have thunk?  

Thanks!  


author: Chris Shaffer
body: This is no longer accurate. Labels and categories are distinctly separate. And there doesn't seem to be a way to add categories in Confluence cloud.


author: zaphnet
body: Also not available in Confluence REST API?


author: Manu Dewan
body: I guess there's no way to do a mass change to labels/ categories in Confluence cloud?


author: Martin Gregory
body: (nice if there was a delete answer here eh?)


author: Avdhesh Chauhan
body: thanks stephen!!


Tags: category

space
How are parameters defined with the user macro module
Asked by LB Support:

There is a line on the Atlassian developer documentation page on the [User Macro Module](https://developer.atlassian.com/display/CONFDEV/User+Macro+Module) that intrigued me:
> User macro plugin modules are functionally identical to Writing User Macros configured through the administrative console, except that they can be packaged and distributed in the same way as normal plugins.

I have a bunch of user macros, some rather complicated, that I constantly need to move from one site to another. So if I could package them as a plugin, my life would be great. Unfortunately, the quote above seems to only be true for simple "Hello World" user macros. There does not seem to be any documentation on how to set up parameters that you have in user macros so they work when using the user macro module. After wasting hours trying to figure it out, I used the parameter notation of the macro module and now I'm close. However, you can't seem to specify a title or a description for the parameter like you do for the user macro using the admin UI. So the users sees whatever cryptic name you gave the parameter so you could refer t it in your code, not some nice name that is more user friendly. And it also appears you can't have uppercase letters in the name of the macro. This means anyone who has used the macros in the past would see UI differences, and uglier ones at that. This makes this whole idea worthless to me, unless the documentation on this page is just so bad that I'm missing how to do the obvious.

So... can someone set me straight and show me how I can really take a user macro that uses all the capabilities of the Admin UI and package it as a plugin. I'd love it if the above quote were true, but right now it appears to be just a good idea, poorly implemented!

Specifically, if I have a user macro with a parameter that has a "title", "desc", and "default" attributes (which user macros allow), how do I define that parameter so it works the same way using the User Macro Module?

Additionally, if my user macro has a Title that has uppercase characters and is different than the name to give users a user-friendly name for it in the macro browser, is there a way to keep that title when I try to package the user macro in a plugin using the user macro module?

Appreciate any insight anyone can offer!


Answers:
author: LB Support
body: Think I figured it out. You need to provide all titles and descriptions in a seperate "i18n" properties resource file. The ATLAS-CREATE-CONFLUENCE-PLUGIN script creates this file for you. It is the name of your plugin with a .properties extension. In that file, you can give good labels and descriptions for the macros and the parameters. The format of these assignments is covered on [this page](https://developer.atlassian.com/display/CONFDEV/Including+Information+in+your+Macro+for+the+Macro+Browser#IncludingInformationinyourMacrofortheMacroBrowser-ParameterOptions) (found after many hours of searching).


Tags: user-macro
When will source editor be updated for Confluence 5.5.2?
Asked by Robert Lauriston:

I installed 5.5.2 because of the security advisory, but I can't use Confluence without the source editor, which is apparently incompatible with 5.5.2. When will it be updated? If it's almost ready I won't bother switching to 5.4.4.

It's ridiculous that this isn't in the base feature set.


Answers:
author: Jonathan Simonoff
body: FYI -- we've got the source editor installed on 5.5, and it seems to work fine, regardless of the message that it isn't compatible.

comments: author: Robert Lauriston
body: Interesting. I'll keep that in mind next time I see such a message.

On the plus side, I took advantage of re-reinstalling to switch from MySQL to PostgreSQL.


author: Davin Studer
body: Have you tried manually downloading it and installing it? It probably isn't incompatible. The marketplace requires the plugin developers to go back in and specify that their plugin works with the most recent version. If the API's used have not changed typically the add ons still work ... even though the developer hasn't explicitly stated as much. Try manually downloading it and installing it. Then test it out. I bet it still works just fine.

comments: author: Robert Lauriston
body: Yes, I downloaded the .jar, installed it, and got a message that it was incompatible before posting here.

I've switched to 5.4.4 and applied the patch. Maybe this will teach me to check plugin compatibility next time.


author: Davin Studer
body: The incompatible message I believe is due to the new Universal Plugin Manager. I've seen some of my plugins says incompatible in the plugin manager even though they still work just fine.


Tags: confluence-administration

source-editor
Survey and Vote Macros Plug-in Language Problem.
Asked by Junhong Kim:

hi, i am Korean, and i'm using Survey and Vote Macros in Confluence.

i think this is good to survey the opinion collection with team members.

but, whenever i try to export Excel file about the survey result, language is broken in file.

i think this plug-in is not support Korean Language in confluence web.

please, check the issue. thank you. i hope using the export excel file about survey result.


Answers:
author: Frank Stiller
body: Hi Junhong,

would it be possible to track this on this plugins issuetracker: <https://github.com/drohne1673/confluence-survey-plugin/issues>

I had such a request before: <https://github.com/drohne1673/confluence-survey-plugin/issues/43>. I am not sure it was you, but it was the exact same problem and it was not a problem of this plugin.

If you have resolved it til now, it would be great if you can flag a answer here so others can find it

thanks

Frank


Tags: addon-com.nearinfinity.confluence.survey-plugi

confluence-administration

survey
Extra paragraph in th
Asked by NelsonC:

Hi, I have a user macro that outputs two spans. When this macro is inserted in a th, there is a \<p\>\&nbsp;\</p\> at the beginning of the th and at the end. I removed from the source editor but once I save the page they are back.

Regards

Nelson


Answers:
author: Davin Studer
body: If it is automatically putting it back in you might be able to craft some css to set the display on them to none and include it in your user macro. A hack I know, but it might get the job done. Such as ...

```
th p:first-child, th p:last-child {    display: none;}
```

Or you could remove them with javascript on page load. Again, you could put the JS in your user macro to do this.
Any way to add users to watch an entire space?
Asked by Harry Lang:

I know as an admin you can add users to watch a page, but can this be done on the space level? I don't and can't rely on users to manually go in and watch a space. Having to add users to watch every page to ensure they're notified on new content can be tedious, especially across several spaces. Is there a plug in that would enable this?


Answers:
author: Davin Studer
body: You can sudo as the user and select it for them. [This plugin](https://marketplace.atlassian.com/archive/com.adaptavist.confluence.sudo) although it says it is incompatible with the current version of Confluence it still seems to work for us ... we are on 5.4.4. You can download it manually from [this link](https://marketplace.atlassian.com/download/plugins/com.adaptavist.confluence.sudo/version/1). There is also a [commercial SU plugin](https://marketplace.atlassian.com/plugins/com.javahollic.confluence.confluencesu) that does the same kinds of this.
User not showing up in People Directory
Asked by Colin Bowern:

I have a user who shows up in the users list, has a user profile, but doesn't show up in the People Directory or when I use the @Usermacro. How do you approach troubleshooting this type of issue?


Answers:
author: FelipeA
body: Hi Colin,

You can try going to the user profile directly http://\<confluenceurl\>/users/viewuserprofile.action?username=replaceUsername this will trigger the indexer for this particular user and it might show up.

If that doesn't solve, please try [reindexing Confluence from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch), and this should fix your problem.

Best regards,

Felipe Alencastro

comments: author: Colin Bowern
body: Rebuilding the indexes did the trick. Let's hope that this isn't a regular thing to do. :)


author: Bruna Griebeler
body: Hi Colin,

The People Directory is generated by the table content which contenttype is USERINFO:

*select \* from content where contenttype like 'USERINFO';*

You might want to check if the user is set there.

Also, check if the user is appeaing as deleted or disabled:

e.g.  

* <http://my.confluence.com/dopeopledirectorysearch.action?showDeactivatedUsers=true>
* <http://my.confluence.com/dopeopledirectorysearch.action?showExternallyDeletedUsers=true>

<br />

[Check here](https://confluence.atlassian.com/display/DOC/Searching+the+People+Directory) for more info.

comments: author: Colin Bowern
body: @Bruna- the user does appear in the content table. Neither of the two queries shows the user. Any other ideas?


Tags: confluence-administration
Scan Confluence 5.x for all the macros used in a space or entire instance
Asked by R Donato:

Hello,

Is there a way to scan a space or the entire instance for all the macros used? I know about the macroName search; but I don't want to search for one macro at a time.

Any help is greatly appreciated!


Answers:
author: Rodrigo Girardi Adami
body: Hi there!

I believe confluence doesn't have this functionality embedded. Sometime ago, there was a plugin that could perform this called [macro usage stats plugin](https://marketplace.atlassian.com/plugins/com.comalatech.macrostats), which is not compatible with the newer versions of confluence.

The only way today to search for a macro in confluence is to either search using macroname \<name\> or by searching directly in the database as stated in this [answer](/questions/155280/scan-confluence-instance-for-macro-usage).

Cheers,

Rodrigo

comments: author: R Donato
body: Hi back!

Thanks for the information. I took a look at the script. Does it create a report of all macros used? I don't want to search for "one macro", I want to see all the macros used without searching for them one at time which is time prohibitive.

Thanks :)


author: Rodrigo Girardi Adami
body: Hi!

The old plugin was the only way I know it could find all macros in confluence. Today, I only know this workaround which will find one macro in all pages at a time. It's a time consuming task though if you have multiple macros.

Cheers :)

Rodrigo


author: R Donato
body: Thanks for the information. Sorry to hear such a useful macro is no longer supported. I'll just have to make the time to do one macro at a time.

Cheers right back at ya and thanks again! :D

Rosemary


author: Rodrigo Girardi Adami
body: You are welcome Rosemary. :D

Feel free to close this question as answered if my answer had helped you at least pointing to the right place. :)

Cheers.


author: R Donato
body: Hi, even though this isn't exactly what I'm looking for, it's definitely the closest I'm going to get to finding macros. Thanks for your help! :)
?Unknown macro: ?panel'
Asked by Kris Haight:

My users are reporting the above error on many pages. Nothing changed with the configuration with our COnfluence between last night and tonight. Can anyon explain what this is and how to fix it?


Answers:
author: Mehmet Kazgan
body: Another macro update might have affected it. I would disable the panel macro from admin section and enable it again.

comments: author: Andrew Pratt
body: Interesting. When I go to Confluence admin to disable/enable, I find the panel macro as part of the Basic Macros plug in and all the modules therein are disabled which is probably what is causing the error message.

Poking around a little on Atlassian's site, I found that the Basic Macros plug in is not available for On-Demand <https://marketplace.atlassian.com/plugins/confluence.macros.basic#support> (Click the OnDemand tab under Pricing OverView).


Tags: cloud

confluence-cloud