updated group members in Crowd are not reflected in confluence workflow
Asked by Jeannette Lamb:

We have pages in confluence with workflows, see markup below. I updated the group members of aqms-approvers in Crowd but the change is not reflected in the existing pages. The dropdown list of names still displays the previous members. Any ideas on any steps that I might be missing? Thanks!

{workflow:name=AQMS Dev Workflow\|adminusers=@jlamb@}  
{workflowparameter:Implementation Director\|type=user}  
@user@  
{workflowparameter}  
{state:Not Started}  
{state}  
{state:Draft\|submit=Ready For Review}  
{state}  
{state:Ready For Review\|approved=Approved\|rejected=Draft}  
{approval:Approval\|group=\&**aqms-approvers** }  
{state}  
{state:Approved\|submit=Published}  
{state}  
{state:Published}  
{state}  
{state:No State\|submit=Not Started}  
{state}  
{trigger:statechanged\|state=Not Started}  
{set-label:Not_Started}  
{add-restriction:type=Edit\|user=@jlamb@}  
{remove-label:Draft}  
{remove-label:Ready_For_Review}  
{remove-label:Approved}  
{remove-label:Published}  
{trigger}  
{trigger:statechanged\|state=No State}  
{set-label:No_State}  
{add-restriction:type=Edit\|user=@jlamb@}  
{remove-label:Not_Started}  
{remove-label:Draft}  
{remove-label:Ready_For_Review}  
{remove-label:Approved}  
{remove-label:Published}  
{trigger}  
{trigger:statechanged\|state=Draft}  
{set-label:Draft}  
{remove-label:No_State}  
{remove-label:Not_Started}  
{remove-label:Ready_For_Review}  
{remove-label:Approved}  
{remove-label:Published}  
{trigger}  
{trigger:statechanged\|state=Ready For Review}  
{send-email:users=aqms-approvers\|subject=Page ready for approval}  
The page @page@ is ready for review and is waiting  
for your approval.  
{pageactivity}  
{send-email}  
{set-label:Ready_For_Review}  
{remove-label:No_State}  
{remove-label:Not_Started}  
{remove-label:Draft}  
{remove-label:Approved}  
{remove-label:Published}  
{assign-page:user=aqms-approvers}  
{trigger}  
{trigger:statechanged\|state=Approved}  
{set-label:Approved}  
{remove-label:No_State}  
{remove-label:Not_Started}  
{remove-label:Draft}  
{remove-label:Ready_For_Review}  
{remove-label:Published}  
{assign-page:user=@Document Manager@}  
{send-email:user=@Document Manager@\|subject=Page has been approved and is ready to be Published}  
The page @page@ has been approved and is waiting for you to publish to AQMS Live.  
{pageactivity}  
{send-email}  
{trigger}  
{trigger:statechanged\|state=Published}  
{add-restriction:type=Edit\|user=@Document Manager@}  
{set-label:Published}  
{remove-label:No_State}  
{remove-label:Not_Started}  
{remove-label:Draft}  
{remove-label:Ready_For_Review}  
{remove-label:Approved}  
{trigger}  
{workflow}


Answers:
author: Daniel Borcherding
body: Hello jnet,

Are you talking about the AdHoc Workflow plugin for Confluence?

<https://marketplace.atlassian.com/plugins/com.comalatech.workflow>

If so it might be a good idea to drop a ticket into their support system to get the most qualified eyes looking at the issue.

<https://comalatech.zendesk.com/>

From the Confluence side, are you seeing this user appear in a search or when you try to share a page with them? If not you may want to perform a reindex from scratch as outlined in the document below.

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>

There may have been something in the normal operation of Confluence that corrupted your indexes and they need to be fully rebuilt so the user you added can be indexed properly.

Please let us know if that works.

comments: author: Jeannette Lamb
body: I guess I will try comalatech first. It is strange now, some pages are appearing with the correct list of group member names and some aren't.