youngmon/atlassian-qna huggingface dataset:
Como funcionam as areas de trabalho no Business Class X Enterprise
Asked by Camila:

Estou trabalhando com o trello Business Class no teste e quero contratar para a minha empresa. Temos 22 funcion?rios, mas trabalhamos com diversas ?reas de trabalho e percebi que tenho limita??es nessa vers?o. ? poss?vel na vers?o Business Class ter v?rias ?reas de trabalho? Se sim, como ? feito a cobran?a disso? Eu pago por ?rea e por funcion?rio em cada uma delas?

Se eu contratar a vers?o enterprise eu consigo n?o ter essa limita??o? Posso ter v?rias ?reas de trabalho e v?rias pessoas em cada uma delas?

Al?m disso, estou tendo muita dificuldade de conversar com algu?m sobre as minhas d?vidas, ? poss?vel um contato de telefone e n?o s? um ticket?

Obrigada!

Camila.

Diretora de Atendimento B9 Company


Answers:
author: Trasom Admin
body: Boa tarde Camila,

Sou usu?rio do Enterprise h? alguns meses, ent?o creio poder te ajudar.

O enterprise lhe permite a cria??o de esta??es de trabalho, localizadas dentro de um guarda-chuva da companhia, que te deixa controlar todos os boards como se voc? tivesse um Trello secund?rio dentro do seu pr?prio Trello.

No caso do Business, a melhor maneira seria criar times, e em cada time voc? adicionar as pessoas e boards relacionados. N?o existem limites neste quesito.

Tanto no business class quanto no enterprise voc? pagar? por usu?rio, a diferen?a ? que o enterprise exige um pagamento m?nimo de 20 usu?rios.

Disponibilizo-me a conversar com voc? sobre demais d?vidas pelo whatsapp, se tiver interesse.

Rodrigo Schramm  
47 99660-2638
?? ?????????? ????????? ????????????? ?? ??????
Asked by MARTYNOV:

?????? ????!  

?????????? ??????????, ??? ????????? ????????????? ?? ??????  
? ??? ???????? ????? ???????? ? ?? ?????? ???????? ??????????? ????? ???????, ????????:  

- ????? ?? ????????? ????? ???????? ???????? 6 ????, ???????? ?????????? ??????? ?????? ?????????????  
- ????? ?? ????????? ????? ???????? ???????? 3 ???, ???????? ?????????? ????? ?????? ?????????????


Answers:
author: Kseniia Trushnikova
body: ??????, [@MARTYNOV](/t5/user/viewprofilepage/user-id/4254106),

?? ???????, ????????? ???????? ???? ??????, ?? ????? ??????????? ????????? ??????? ? ??????? Butler.

??????:

![Example rule.png](https://community.atlassian.com/t5/image/serverpage/image-id/223993i0E2131D9BDDAD251/image-size/large?v=v2&px=999 "Example rule.png")


Tags: automation
How do you find out who your administrator is?
Asked by Greg Ayling:

If you are just a plain user of Confluence and someone asks you if they can join your group, you need to direct them to an administrator, but how do you find that out if you are not an administrator yourself? I looked through Confluence and I saw no information about who has what permissions.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Greg Ayling](/t5/user/viewprofilepage/user-id/5052808) and welcome to the community,

Best way is to contact them. If you are not an admin, then you can't really know who are they:

```
<yoursite>.atlassian.net/jira/contact-administrator
```

comments: author: Greg Ayling
body: I found that page and submitted "Who are you?", but I immediately received the question as an email (Subject = "New message from Contact Administrators page"). Does this mean I am an administrator? How would I know if I was?


author: Alex Koxaras _Relational_
body: Yup, most likely you are! :)

Click on the cog wheel and if you see the following image you are an admin:

![conf settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/220712iEE4CCD3800683254/image-size/large?v=v2&px=999 "conf settings.png")


author: Greg Ayling
body: My list of Settings start at Configuration, so I am not an administrator.


Tags: cloud

confluence-cloud
How can I create a list of jira projects of a dedicated project category in confluence
Asked by J?rgen Wieser:

Hi,

I want to create a list in a confluence page, that shows all jira projects of a certain project category.

I just found the projects macro which does not allow any filtering.


Answers:
author: Mikael Sandberg
body: Hi [@J?rgen Wieser](/t5/user/viewprofilepage/user-id/5018265),

Welcome to Atlassian Community!

If you add the Projects macro and then in the preview scroll down to the bottom you should see a cog wheel. Click on it, select Edit and it will take you to the configuration screen for the macro. From here you can select to show the list based on category.

comments: author: Mikael Sandberg
body: Like this:

![Screen Shot 2022-10-12 at 2.25.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/220485iB94C282F7835DEEF/image-size/large?v=v2&px=999 "Screen Shot 2022-10-12 at 2.25.14 PM.png")

And

![Screen Shot 2022-10-12 at 2.26.23 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/220486iF6A4BEADB63F9389/image-size/large?v=v2&px=999 "Screen Shot 2022-10-12 at 2.26.23 PM.png")


author: J?rgen Wieser
body: cool, that was exactly what I was looking for.

thanks


Tags: cloud

confluence-cloud
Code block macro sometimes renders badly? Why?
Asked by Simon Hardy - Francis:

Hello!

I've been using the Code block macro to make my pages shorter by having the embedded code blocks collapsed. Example macro:

\`\`\`  
{code:title=Install Ubuntu packages\|theme=FadeToGrey\|linenumbers=true\|language=bash\|firstline=0001\|collapse=true}  
blah  
blah  
blah  
{code}  
\`\`\`

However, when I load a page containing these macros then half the time the macro appears not to work. When this happens then the 'Expand source' text is missing on all macro instances in the page and none can be expanded :-(

Example screenshot when 'expand' is missing:

![expand-missing.png](/t5/image/serverpage/image-id/220509i4DA63615018AF39A/image-size/large?v=v2&px=999 "expand-missing.png")

Example screenshot when 'expand' is present, as expected:

![expand-present.png](/t5/image/serverpage/image-id/220510i572315A7125528FE/image-size/large?v=v2&px=999 "expand-present.png")

I have noticed that sometimes when the 'Expand source' 'button' is missing, it can be initially seen for a few 10ths of a second as the page is loaded and rendered, but then disappears. Maybe some kind of race condition during rendering?

There seems to be no obvious reason why sometimes this macro renders correctly and sometimes it doesn't. It's like playing Russian Roulette with confluence :-)

Any ideas how to fix this?

\[1\] <https://confluence.atlassian.com/doc/code-block-macro-139390.html>


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Simon Hardy - Francis](/t5/user/viewprofilepage/user-id/5046351)

This seems like a bug to me...

There are a couple more bugs reported with code block and expand here:

<https://jira.atlassian.com/browse/CONFCLOUD-72618>

<https://jira.atlassian.com/browse/CONFCLOUD-73446>

Perhaps you should also raise a bug [here](http://support.atlassian.com/contact).

comments: author: Simon Hardy - Francis
body: Thanks [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) ! I tried to file the bug but I cannot because I'm not a site-admin. However, I will escalate the issue with a site-admin and hopefully they will file the bug :-)

But also, one of the links you kindly posted contains a workaround which works for me :-) Example:

```
{expand:This works around the code macro expand bug [1]}
{code:theme=FadeToGrey|linenumbers=true|language=java|firstline=0001}
Code macro block without buggy collapse
{code}
[1] https://community.atlassian.com/t5/Confluence-questions/Code-block-macro-sometimes-renders-badly-Why/qaq-p/2161338
{expand}

```


author: Alex Koxaras _Relational_
body: Good to know that you've found a workaround! Kindly mark this answer as accepted then, in order to help others who have similar questions. Thank you :)


author: Simon Hardy - Francis
body: Site-admin request here \[1\] :-)  

\[1\] <https://support.atlassian.com/requests/JST-810084/>


Tags: cloud

confluence-cloud
How do I use the SharePoint connector for Confluence?
Asked by Fahad Akhtar:

Hi,

I downloaded the free trial for the SharePoint Connector for Confluence app. How do I use it? How can I connect links and files from SharePoint to Confluence? Will I be able to see these links on Jira projects if the Confluence space is linked to the project? Please provide a link or as much detail as possible as to how to best utilize the app.

Thanks,  
Fahad


Answers:
author: Lorenzo Manfredini
body: Hi [@Fahad Akhtar](/t5/user/viewprofilepage/user-id/3558740),

Thank you for trying the SharePoint Connector for Confluence!

Our official documentation about the app can be found starting from this link:

[SharePoint Connector for Confluence](https://communardo.atlassian.net/wiki/spaces/SPONLINE/overview?homepageId=28180720)

Please make sure you choose the right version (Cloud or Server/DC), in order to find the correct pieces of information for your use case.

If you have any additional questions, feel free to reach out to us through our official support channel:   
[Support Portal](https://jira.communardo.de/servicedesk/customer/portal/2)

We're here for you!

Regards,  
Lorenzo  
Communardo Support


Tags: cloud

confluence-cloud
Supported RHEL version
Asked by RRA:

Hi,

I would like to know if there's an explicit OS support matrix for Jira/Confluence. The following links does not have.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

<https://confluence.atlassian.com/adminjiraserver0820/supported-platforms-1095776511.html>

For example does Confluence 7.13.7 and Jira 8.20.11 (Datacenter) can be installed on RHEL 8.1/8.6.

Thanks,


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@RRA](/t5/user/viewprofilepage/user-id/5052633) ! Welcome to the Atlassian Community!

It should work on those versions. It's less dependent on the OS and more dependent on the JDK/JRE.

comments: author: RRA
body: Thank you !


author: chihara
body: Not only JDK, Confluence and Jira also depends on some fonts on Linux.

<https://confluence.atlassian.com/confkb/confluence-server-6-13-or-later-fails-with-fontconfiguration-error-when-installing-on-linux-operating-systems-960167204.html>


Tags: confluence-server

jira

server
Is there a macro to add a tooltip to a global template?
Asked by Colleen Gotling:

I am creating a global template, I want to be able to add tooltips to some of the fields so the user knows what type of information to enter but I don't want them to have to delete the instructions manually before they type their details. Is there a macro that will do that?


Answers:
author: Andy Gladstone
body: [@Colleen Gotling](/t5/user/viewprofilepage/user-id/4643094) I think what you are looking for is the Placeholder Text Macro, which is only available in the create template module. That inserts placeholder/instructional text on the page that users can click on and type over when editing a page created from the template.

I hope this helps!

comments: author: Colleen Gotling
body: That's EXACTLY what I was looking for. Thank you so much!


Tags: cloud

confluence-cloud
Enhanced Content By Label Macro
Asked by Karl Sather:

I use the built-in Confluence "Content by Label" macro/widget and it works great. However, I am wondering if there is a macro (built-in or Marketplace) that will automatically scan the labels on the page and configure the "Content by Label" macro automatically?

For example, if I have labeled the page with: "sql-server" and "sql-backup", I would like a macro/widget that will automatically find related pages for those labels without me having to configure the "Content by Label" macro. Also, if it matters, we use our own Confluence Server (versus Cloud.)

Does anyone know if there is a way to do that? Thank you!

Karl

![content-by-label.png](https://community.atlassian.com/t5/image/serverpage/image-id/220465i11AFA7347850E411/image-size/large?v=v2&px=999 "content-by-label.png")


Answers:
author: Jimi Wikman
body: Misread, this is what you are looking for I think:  
<https://jira.atlassian.com/browse/CONFSERVER-56330>

It does not look like anything like that exist on server/DC at this time.

comments: author: Karl Sather
body: Yes, that ticket seems to describe what I am looking for. I just voted for it and am now watching it as well.

Thank you for your help!

Karl


author: Jimi Wikman
body: Glad I could help.


Tags: confluence-server

server
Unknown macro : 'ui-button'
Asked by Hans:

I just migrated Confluence from one system to Other (Cloud) I used ui-button macro Cloud does not support it, I have lot of buttons , Cloud is using Button Hyperlink, is there any way to replace this macro or how can I fix this problem, How can I find all broken links while doing migration,

Migration was done by Jira admin from exported xml zip file to import

Please guide

Thanks

Gopal


Answers:
author: Zoriana Bogutska_Adaptavist_
body: Hi [@Hans](/t5/user/viewprofilepage/user-id/5019773)

Also, for button macro, you can try one of the most popular apps for macros in the marketplace - [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Unknown-macro-ui-button_20221015).

This plugin has 12 different macros for the cloud version of Confluence, such as button, number heading, tabs, LaTeX, tooltip, background, cards, and match more.

So using it you will be able to improve not just the content engamenet using button macros, but also the visual and structure of Confluence pages.

This app is developed by my team, so if you have any questions - let me know.

P.S. if you are looking just for one button macro, also you can check [Buttons for Confluence](https://marketplace.atlassian.com/apps/1222939/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Unknown-macro-ui-button_20221015) app.


author: Fabio Racobaldo _Herzum_
body: Hi [@Hans](/t5/user/viewprofilepage/user-id/5019773) ,

probably that macro is provided by a third part app (like [https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview\&hosting=server](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=server))

Please verify that all app used in a source instance are on the target one.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Add email address in gliffy
Asked by Aparna Ganesan:

Hi All,

I'm new to Confluence and trying to build a page for our team. I used gliffy to add org chart and pictures and so on. Now I want to add our individual email address in that org chart. The problem is I do see hyperlink option but it doesn't give me an option to add email address and all I see is weblink. Just wondering is it not possible to link email address in gliffy?


Answers:
author: Brant Schroeder
body: [@Aparna Ganesan](/t5/user/viewprofilepage/user-id/5052523) Welcome to the Atlassian community

This should help you out <https://help.gliffy.com/confluence/Content/GliffyCommon/Linking-text.htm>

comments: author: Brant Schroeder
body: Forgot to add for an email link you would add the link as mailto:email@address.com


author: Samie Kaufman - Your Gal at Gliffy
body: Gliffy-endorsed answer, right here! \^ Thanks, Brant!!

Aparna, if Brant's response doesn't work for you, feel free to email support@gliffy.com. :)


author: Aparna Ganesan
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Thank you for the response:) I already tried this(mailto:) and tested it but when I click on the link(go), it opens a new tab in browser and doesn't give me an option to open it directly in outlook. Is that something possible or will it only open a new tab in browser?
How do I enable visibility to all Pages in a Space
Asked by theresa.henriksen@stemcell.com:

Hi - I'm having a couple of users report that they cannot see all the Pages in our Space - and they have been added as Individual Users as well as being part of a group that is set to have View Access in the Space.  

Clearly I'm new to using Confluence and I've been searching how to troubleshoot this issue for a couple of days when I've been able to make time.  

For one of the users, I shared each page with them individually - and they reported they're still not seeing them listed in the Page Tree.  

What might I need to check to help resolve this issue for them?


Answers:
author: Mikael Sandberg
body: Hi [theresa.henriksen@stemcell.com](/t5/user/viewprofilepage/user-id/5052426),

Welcome to Atlassian Community!

The pages that your users cannot see, do they or their parents happen to have page restrictions on them? The easiest way to find out is on the page that you are sharing, click on the pad lock up in the right hand corner and then Inspect permissions. Enter the user and you can see if they can view the page or not, and if not you should be able to identify which parent page that is preventing it.

View restrictions are inherited down from the parent page, while edit restrictions are not.

comments: author: theresa.henriksen@stemcell.com
body: Thank you Mikael,   
When I click on "Inspect Permissions" I get a text block that I need to upgrade to Premium.  
I'll at least ensure they're added to be able to view and see if that corrects the issue for them.  
Thanks again for offering this response!


author: theresa.henriksen@stemcell.com
body: The strange thing to me is that they both are part of a group that our IT team manages, and the group already has permission to view the pages.


author: Mikael Sandberg
body: Okay, so go to space settings \> manage pages \> restricted. Here you can see all pages that have page restrictions set. What you are looking for is if any of the parent pages in the page tree has view restrictions set.

Note that these restrictions overrides space settings, so even if users belong to the same group, they may not have the same view permissions, since those can be set to an individual user.


Tags: cloud

confluence-cloud
insert-the-content-by-label-macro does not work
Asked by Simon Leclercq:

I see no result for content-by-label even though i do have pages for the given label


Answers:
author: Jimi Wikman
body: What settings do you have for the macro?

The pages that don't show up, do you have read rights for them?

comments: author: Simon Leclercq
body: yes i do have read. FYI I want the pages within the same space

I am on Confluence Cloud


author: Andy Gladstone
body: [@Simon Leclercq](/t5/user/viewprofilepage/user-id/689964) have you checked that the label is spelled correctly in your macro editor? Did you hit enter after typing it in, before clicking on save?

comments: author: Simon Leclercq
body: yes i did


author: Andy Gladstone
body: Still having issues? I have tried multiple ways to get this NOT to work in my test instance, and no matter how recently or long ago I created the label, the macro is able to bring in all associated pages...


Tags: cloud

confluence-cloud
Create a clickable Timeline in Confluence from table
Asked by Laurie Huth:

I have a table with the Jira ticket number, start date, and end date.

I would like to create a timeline/roadmap (not sure right name) that will visually display the tickets across time. See below.

The closest solution I found is macro: 'Chart from Table" \> Gantt. However, I want users to be able to click on the Jira ticket number and it be a link to the actual ticket.

![product roadmap example.png](/t5/image/serverpage/image-id/220380i54523D35B380AC58/image-size/large?v=v2&px=999 "product roadmap example.png")


Answers:
author: Jimi Wikman
body: You might want to look at the Roadmap Planner Macro, or if you have Timelines setup for your Jira projects, you can use the Jira Roadmap macro?

Roadmap Planner:  
<https://www.youtube.com/watch?v=K65Y3MTyMv0>

Jira Roadmap  
<https://www.youtube.com/watch?v=-flFaHrI_sg>


Tags: cloud

confluence-cloud

gantt

timeline
user guide to edit 'retention macro' macro
Asked by haindavi guntur:

can some provide the user guide to edit retention macro


Answers:
author: Darin - Opus Guard
body: [@haindavi guntur](/t5/user/viewprofilepage/user-id/5052295) it sounds like you may have a custom app regulating your retention policies within Confluence, so there won't be much to go on unless you can track that down. Check <https://admin.atlassian.com/> to see what apps you have installed and that may help.

If you are looking for retention management, check out [Content Retention Manager for Confluence](https://marketplace.atlassian.com/apps/1233769/content-retention-manager-for-confluence?hosting=cloud&tab=overview) on the Atlassian Marketplace. It's an easy to use retention tool to set global policies and help make keeping your storage and risk down.


author: Fabio Racobaldo _Herzum_
body: Hi [@haindavi guntur](/t5/user/viewprofilepage/user-id/5052295) ,

welcome to the Atlassian community!

"Retention" is not a builtin macro. Please verify if it comes from an external app or it is a your own macro.

Fabio


Tags: confluence-server

server
I purchased new license but getting XSRF errors
Asked by Jason Barrios:

I am on version 7.12.4 of Confluence. When I enter the license key I recently purchased it gives me an error in the console stating XSRF error.

![confluence.png](/t5/image/serverpage/image-id/220338iAFF13A8A433DD6B8/image-size/large?v=v2&px=999 "confluence.png")![confluence2.png](/t5/image/serverpage/image-id/220339i507754CCF4521EA0/image-size/large?v=v2&px=999 "confluence2.png")![confluence3.png](/t5/image/serverpage/image-id/220340iC65DD643B52D0F87/image-size/large?v=v2&px=999 "confluence3.png")


Answers:
author: Melo
body: Hi [@Jason Barrios](/t5/user/viewprofilepage/user-id/970832),

I would recommend not sharing the license with the public.

Now to the possible cause, you can find a few documented on this knowledge base.

<https://confluence.atlassian.com/confkb/when-applying-a-new-license-key-to-confluence-i-get-an-error-xsrf-check-failed-1044806276.html>

If none of these solve your problem, I suggest contacting Atlassian support.

I hope that helps.

Cheers,

Melo


Tags: confluence-server

licence

server

xsrf
Azure SSO - Remove login first time?
Asked by Jamie Bates:

Hi,

We have set up SSO through Azure and have Atlassial Access set up. When a user goes to log in for the first time they're asked to log in.

Is there a way to remove this so it uses the login of the laptops instead of them needing to login.

Regards,

Jamie


Answers:
author: Tarique Siddique
body: As I have done this for our setup, for the first time it asks only the email address of user, doesn't require password. Please ensure the respective Authentication policy has Single sign-on Enforced.

comments: author: Jamie Bates
body: The identity provider has an authentication policy set with SSO enforced however there are 367 synced users but 0 members of the authentication policy?


author: Tarique Siddique
body: You need to add members to the authentication policy

Edit the policy, click on Members and then Add Members.


author: Jamie Bates
body: Will this always be manual to do when we have new users. Surely this should update automatically as its assigned to the Identity


Tags: cloud

confluence-cloud

jira-service-desk