youngmon/atlassian-qna huggingface dataset:
Powerups not appearing on Trello Phone App
Asked by Jamie Thorpe:

We are using a Voting power up on trello cards however this is not showing up on the app at all.

We have tried using an alternative Approval power up and this also is not working on the app.

Is there an approved list of apps that actually work in both the app and the website or is this a user error.

Thanks

Jamie


Answers:
author: Iain Dooley
body: [@Jamie Thorpe](/t5/user/viewprofilepage/user-id/4084546) Currently I think it's only calendar, voting, butler buttons and maps that work on mobile. Voting is definitely on the list. If you're not seeing it I'd recommend sending a screenshot directly to the Trello support team by going back to trello.com/contact

comments: author: Jamie Thorpe
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112). We were hoping for the voting where we can select yes/no etc like we can on the cards as opposed to the other limited voting option - hopefully that comes to the app soon!

thanks for clarifying!
Is it possible to get a notification via email if i'm added as a member to a card on the board?
Asked by Dominic Gerber:

Hello everybody  

My boss tasked my to found something out. In our team we use the function to add members to a card to assign the task. He wants to know if he can adjust the notification setup in a way that he gets an email in outlook if he's added as a member to a card.   
I was searching the trello blog but wasn't lucky. Can you guys help me?   
Thank you very much in advance!


Answers:
author: Iain Dooley
body: [@Dominic Gerber](/t5/user/viewprofilepage/user-id/4084458) you can get all your notifications via email:

<https://help.trello.com/article/793-receiving-trello-notifications>

However he will get a lot of them and they'll be grouped together. You can also use Butler to send an email when someone is added to a card, either by setting up a single rule for everyone that will email every member of a card when a member is added:

![2020-09-14 at 10.20 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/110260iE45BBD1443EC535A/image-size/large?v=v2&px=999 "2020-09-14 at 10.20 pm.png")This would have the problem that if more than one person were added to the card, each of them would receive a notification about it (although that's also true with Trello's native notifications). Each person can also set up their own rule using Butler that would email them specifically:

![2020-09-14 at 10.24 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/110261iB6C03EA2F2B520FC/image-size/large?v=v2&px=999 "2020-09-14 at 10.24 pm.png")You might also be interested in this product I created which improves upon Trello's notifications by centralising any cards you're added to or comments you're mentioned in, in a single board:

<http://www.benkoboard.com/>

It also lets you use Trello as a Gmail client. This somewhat obviates the need to have your notifications emailed you since your Trello inbox becomes your email inbox also.


Tags: ms-outlook

notification
Connection between trello and google calender does not work
Asked by LEGEND Coaching - Arsim Muslija:

Dear Atlassian Community,

Unfortunately, I have not yet found a solution for this situation, which is why I have to contact you again. I hope you will find the time to help me with my concern.

I recorded a short loomvideo with sound. Please watch.

<https://www.loom.com/share/f8100c9c5dfd45bdb327a7c46ee4ebcf>

Thank you for your time and for your help.


Answers:
author: Iain Dooley
body: [@LEGEND Coaching - Arsim Muslija](/t5/user/viewprofilepage/user-id/4078190) this looks like a problem with the Planyway calendar powerup rather than Trello's own Calendar powerup. I don't personally use it, but if you're not getting a response here you might be better off contacting Planyway support.


Tags: google-calendar
Mirror completed checklist on copied cards
Asked by Ari Taqi:

Good Morning,

I have a task that will be running over two separate lists with a checklist. How can I make sure that when I complete things on one checklist of the card that it automatically completes it on the next card too without having to constantly create copies of this card on the other list?


Answers:
author: Iain Dooley
body: [@Ari Taqi](/t5/user/viewprofilepage/user-id/4084444) Unito has a sync feature, Placker also just released one although I'm not sure if it fits this use case as I haven't used it.

You could also try this Butler command but it might not be allowed if the cards are reciprocally linked (either that or Butler will just detect the recursion and stop acting):

![2020-09-14 at 10.17 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/110256iA64B5A56F428D456/image-size/large?v=v2&px=999 "2020-09-14 at 10.17 pm.png")

comments: author: Ari Taqi
body: Hi Ian,

Thank you for the response. The Unito feature allows me to mirror the card onto other boards. I was wanting to do this on the same board, just under a different heading. Is there anything for that?


author: Iain Dooley
body: [@Ari Taqi](/t5/user/viewprofilepage/user-id/4084444) did you try the Butler command?


author: Ari Taqi
body: Apologies I have not. I am trying to find where you got some of the commands for the Butler. I managed the first line!


author: Ari Taqi
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I just completed the Butler command and it appears to not be working.


Tags: card

checklist

copy

list
Trello desktop app only showing menu bar - not opening boards
Asked by Jeremy Gaden:

Hi

I am trying to open Trello via the desktop app on a MacBook, but all I get is a menu bar. Wen I go to View Windows it says I have an active window, but nothing is showing on my screen. I have closed down all programs and restarted numerous times. Same problem. I have also force quit Trello numerous times but still having the same problem.

I ended up deleting Trello and reinstalling but am still having the same problem.

Please help???


Answers:
author: Ryan
body: Hi Jeremy,

Can you try a clean reinstall using these steps: \[How to Uninstall the Trello Desktop App\|<https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>\] to see if that helps? A normal fresh install via the AppStore might not be helping with that issue as many files do not get removed during that process. The steps outlined in the link mentioned above should do the trick.

Let me know if that works!

Ryan
List view in Trello
Asked by Dik Liu:

In a Trello board, is there a way to see the cards in a list view format rather than in a Kanban format? I am thinking of how in the Planyway site, I can toggle the board between these two formats. Thanks.


Answers:
author: Michael March
body: If you want a list view of the cards (to even print) this link works great:  

<https://connie-clark.github.io/print-trello/>

comments: author: Dik Liu
body: I see. Thanks. That's really for printing and for creating a report. What I was wondering is if there is a list view in Trello, or perhaps it would be a power-up, that would allow me to edit events in a list view. I can do that from the Planyway site. It's just too cumbersome to go back and forth between the two sites and I would prefer to do everything in Trello.
How to display the number of cards inside a list?
Asked by Alvaro Souza Junior:

I am using a productivity template from [Justin Gallagher](https://blog.trello.com/author/justin-gallagher) and in one of his lists he filter the cards such way it can show the total number of cards in that given list but I was unable to find anywhere how I can do the same thing on my cards. Can someone help?


Answers:
author: Iain Dooley
body: [@Alvaro Souza Junior](/t5/user/viewprofilepage/user-id/4084061) here you go they changed it to be "search" rather than "filter":

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

comments: author: Alvaro Souza Junior
body: Thank you! It?s super simple. I just need to search for cards and instead to put a name to search for "\*" that it will show the number of cards per list.


author: Stephen Addis
body: I like to in my note just refer to a card as #157 and not the full name ... as some might be similar, lot of writing, in documents telling people what they missed, lot of text (they switch off easy).


author: Stephen Addis
body: You can get that function with chrome extensions, and done via the browser view.  

I have the following ones running.  
Pro for Trello, FREE Trello tweaks.  
Trello Folds (Kanban for Trello)  
TrelloExport  
Export for Trello.  

There is also List Layouts for Trello if your lists are short, and you want to run two lines accross the screen to save on scrolling.  

Pro for Trello Rocks by the way.


Tags: productivity
How many people can be on trello?
Asked by Emmanuel Inniss:

Hi, how many people can you add on your team in the free version of trello?


Answers:
author: Iain Dooley
body: [@Emmanuel Inniss](/t5/user/viewprofilepage/user-id/4083890) there's no limit on the number of members you can have on a free team, but you can only have 10 boards in a free team and everyone on a free team is an admin

comments: author: milynnus
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I checked one of my free team on iOS app, there is a option for normal and admin membership. In one of my custom power up I want to add that only admin can change certain defaults.


author: Iain Dooley
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) perhaps you're grandfathered in because that team existed prior to the feature change, but I think if you create a new free team and then add people to it, they will be admins.


author: milynnus
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) thanks. I will test it. Now have to figure out how to implement the above group without knowing who is the admin of the board.


author: Iain Dooley
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) not board, \*team\*. The recent change was that all team members on free teams are are team admins, not that all board members on free boards are board admins :)


author: Michael March
body: This post addresses all the restrictions of how many people can be on a board and how many board a user can be on:  

[https://community.atlassian.com/t5/Trello-questions/what-is-max-number-of-users-on-team-board-for-Trello-Gold-user/qaq-p/1105097#:\~:text=Hi%20%40Rose%20Abbl%20Trello%20is,have%20up%20to%201%2C000%20members](https://community.atlassian.com/t5/Trello-questions/what-is-max-number-of-users-on-team-board-for-Trello-Gold-user/qaq-p/1105097#:~:text=Hi%20%40Rose%20Abbl%20Trello%20is,have%20up%20to%201%2C000%20members).
Switching from Trello Gold to Trello Business Class
Asked by Oddur Bjarnason:

Can I switch from Trello Gold to Trello Business Class and back again?


Answers:
author: Michael March
body: Trello handles 'downgrades' pretty gracefully.

This page details what happens when you cancel Business:  

<https://help.trello.com/article/836-cancel-trello-business-class>
Private board
Asked by Realname sixty:

Is it possible to have a board private with approx. 10 members but of those 10 members, only 3 can edit. I need a board where added people can view the board but of those 10, only 3 should be able to edit the board. The board can't be public as it appears on google.


Answers:
author: Stephen Addis
body: Think it only becomes a problem and a "chargable user" when you add them to two boards, or two teams, where as to just one board they treat more as a guest and dont bust you for money ... think they view it as a bit of a demo mode for the guest, if they like, they buy too and well, are now a customer.


author: Iain Dooley
body: [@Realname sixty](/t5/user/viewprofilepage/user-id/4083726) you can do this by creating a team, adding the people to the team, then setting the permissions on your board to team viewable so that they can't self-join and disabling editing comments:

[https://help.trello.com/article/791-changing-permissions-on-a-board#:\~:text=Set%20the%20visibility%20and%20permissions,of%20permissions%20on%20a%20board.](https://help.trello.com/article/791-changing-permissions-on-a-board#:~:text=Set%20the%20visibility%20and%20permissions,of%20permissions%20on%20a%20board.)

comments: author: Realname sixty
body: How do I make certain individuals in the team able to edit then?


author: Iain Dooley
body: [@Realname sixty](/t5/user/viewprofilepage/user-id/4083726) Add them as members to the board
Notifications in app- why?
Asked by Valerie Ledgard:

I have addressed all notifications and action items, why do I keep seeing open items?


Answers:
author: Iain Dooley
body: [@Valerie Ledgard](/t5/user/viewprofilepage/user-id/4083643) There was a known issue a while back they were working on, this might still be the same one, I'll ping the slack channel to see if someone from the Atlassian team can update here.

comments: author: Valerie Ledgard
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , hope to hear back soon if there are any news.
How can I rename team members?
Asked by Pierre Savignac:

Hi! How can I rename team members on Trello?

I first created them with their first names only, but I now see I can also specify their family names when I create new members.


Answers:
author: Iain Dooley
body: [@Pierre Savignac](/t5/user/viewprofilepage/user-id/4083529) I think they have to edit their own details in their Atlassian profile, however the exception to this might be if you're using SSO via Atlassian Access (which might be a good idea to set up regardless since it seems you're managing a team of staff).
Trello "Create List" rest api not working as explained? Error : invalid value for name
Asked by harshavardhangvs:

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/110110iDB2283D2306DE340/image-size/large?v=v2&px=999 "trello.png")


Answers:
author: Iain Dooley
body: [@harshavardhangvs](/t5/user/viewprofilepage/user-id/4083572) looks like you have trailing spaces in the name and idBoard fields names:

![2020-09-13 at 10.50 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/110131i430E1132CCD80696/image-size/large?v=v2&px=999 "2020-09-13 at 10.50 am.png")

comments: author: harshavardhangvs
body: Thank you very much [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)
hi everyone, i wanna set post time automatic to facebook from trello. But i dont how to set at trell
Asked by Helen H?ng Loan:

hi everyone, i wanna set post time automatic to facebook from trello. But i dont how to set at trello. Any know, teach me, pls


Answers:
author: Michael March
body: Using IFTTT would be the easiest and most cost-effective way to connect Trello to Facebook:  

<https://blog.trello.com/if-this-then-trello>


Tags: cloud

confluence

confluence-cloud
Desktop Trello accessing public board
Asked by TomUX:

I have access to a public board on my browser but I'm unable to see this board on my desktop Trello.

Should I be able to view this board in both?


Answers:
author: alfredbuehler
body: [@TomUX](/t5/user/viewprofilepage/user-id/4083412) If the board is starred in the web-client, it should appear in the other clients as well. Verified with the mobile client.

comments: author: TomUX
body: Thanks [@alfredbuehler](/t5/user/viewprofilepage/user-id/1132384) The link owner only uses the web and mobile clients. But good to know.

Air Elbow Bump,

?\\_(?)_/?   
TomUX


author: Iain Dooley
body: [@TomUX](/t5/user/viewprofilepage/user-id/4083412) Hmm well one option would be to copy a link to the public board, paste it onto a card on a board you're a member of, then click on that attachment link from the desktop app. My guess is you will then go through to the public board within the desktop app.

comments: author: TomUX
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

I copied the public link that someone created and shared on one of my Slack channels, pasted it onto a card on a board that I'm a member of, then clicked it from my desktop app which I prefer to use vs the web version.

This public board now appears in my Board list in my desktop app as a Public Board.

Air Elbow Bump,

?\\_(?)_/?   
TomUX


author: burbigo deen
body: Hello, could you please tell us what link do we copy to the public board ?

comments: author: TomUX
body: [@burbigo deen](/t5/user/viewprofilepage/user-id/4083548)

Sorry, I can't seem to add any links here.

Air Elbow Bump,

?\\_(?)_/?   
TomUX


Tags: board

desktop
Business Class and Buttler
Asked by Hamal Fiallo:

Hello,

I have Trello Gold, I would like to upgrade to Trello Business, but Its charging me for Buttler as a member too.

Is this ok?. I would like to have Business Class only for me. But I dont want to pay for each member of the board...is this possible?

Because I would be the one making the changes the are for Busines CLass , for example: Due date for Checklist.

Any Suggestions?

Regards,

Hamal Fiallo


Answers:
author: Iain Dooley
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) when upgrading a team to business class, you pay for any team member, and any user who is a member of more than one board belonging to the team. Butler Bot (rather than the integrated New Butler) runs as a separate bot user and thus if you have the bot on more than one board, you will need to pay for it, or you can migrate over to use the new butler version.

comments: author: Hamal Fiallo
body: Hello.

I thought this was the new version.

What would be thag version?


author: Iain Dooley
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) If you're being charged for Butler Bot as a team member, then you're either using Butler Bot OR you're using the new version but you haven't removed Butler Bot from your boards.


author: Hamal Fiallo
body: Ok. Then i should remove it as a member. And only use by powerups.

Will I lose all my atomatizations?


author: Iain Dooley
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) you'll need to migrate any commands currently running under Butler Bot to the new butler before you remove the butlerbot user, otherwise you will lose those automations.
Problem to view attachments
Asked by Damian Perez:

Hi guys,

since i started using trello , many many times using Mac App when i open an attach on my card it shows a white page ( do not load) see attach.

is there any solution ?

thnx

damian

![Captura de Pantalla 2020-09-11 a la(s) 19.58.08.png](/t5/image/serverpage/image-id/110088i14D51F526D38FE74/image-size/large?v=v2&px=999 "Captura de Pantalla 2020-09-11 a la(s) 19.58.08.png")


Answers:
author: Iain Dooley
body: [@Damian Perez](/t5/user/viewprofilepage/user-id/4007378) this is probably best submitted directly to Trello support, if you go back to trello.com/contact you can submit your question directly to them rather than to the community.
Reporting plug-in - Select distinct values in a column (and count)
Asked by KMTek:

Hi,

Does someone know if it is possible to do a kind of SELECT DISTINCT over the values of a column with the Reporting plug-in?

And the cherry on the top of the cake, not only show the values distinctively but also showing an extra column with the count of values.

For instance, taking the following list of values in a single column table:

A, B, C, B, C

The resulting table would show:

\| Value \| Freq \|

\| A \| 1 \|

\| B \| 2 \|

\| C \| 2 \|

Thanks.


Answers:
author: Ste Wright
body: Hi [@KMTek](/t5/user/viewprofilepage/user-id/632605)

Which reporting App are you using?

Ste

comments: author: KMTek
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) ,

ServiceRocket Reporting plug-in.

Thank you


author: KMTek
body: Version 6.16.2 Server. Our Confluence is 7.13.2


author: Ste Wright
body: Hi [@KMTek](/t5/user/viewprofilepage/user-id/632605)

Not so sure for that reporting app - but have you tried contacting the vendor for more direct assistance?

You can do this from the Marketplace...

1. Go to the App's listing
2. Select the Support tab - [https://marketplace.atlassian.com/apps/186/reporting-for-confluence?hosting=server\&tab=support](https://marketplace.atlassian.com/apps/186/reporting-for-confluence?hosting=server&tab=support)
3. Choose a contact option from the right-hand menu

Let us know if you find a resolution!

Ste


author: Katerina Kovriga {Stiltsoft}
body: Hi [@KMTek](/t5/user/viewprofilepage/user-id/632605) ,

We can also suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and its [Pivot Table](https://docs.stiltsoft.com/display/public/TFAC/Configuring+the+pivot+table?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro - seems that this macro will be able to fulfill the case.


Tags: confluence-server

server
Can't log in and how to reset
Asked by David Cui:

We had a recent event that caused issues and we lost LDAP connection on our Confluence. Now no one here knows the local admin account and its password. Is there another way to sign in Confluence?


Answers:
author: Srinatha T
body: Hi [@David Cui](/t5/user/viewprofilepage/user-id/4839758) ,

Welcome to Atlassian community.

The only option now is to recover the admin rights. If you have access to the server then you can try. Below KB has all the steps , kindly follow the same. All the best.

* [Restore-passwords-to-recover-admin-user-rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

Hope the above information helps.

Thanks,

Srinath T

comments: author: David Cui
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,

Thank you for your prompt response. We went through the article and tried the following steps:

* We are on Confluence 5.6.3 and mysql database/Linux.
* We found the file confluence.ctg.xml which stores the admin username and password.
* We tried using the admin credentials via mysql Workbench (on another machine in the same network) to log in the database but kept getting errors.

Was there anything we missed or we didn't do right?

Thanks so much,

David


author: Srinatha T
body: [@David Cui](/t5/user/viewprofilepage/user-id/4839758) , whats the error with logging into mysql ? If you have forgot login creds of mysql as well then you will have to recover that first.


author: David Cui
body: Thank you [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

We have another question here if you can answer... we changed our domain controller. Where can we find the DNS config file?


author: David Cui
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

You can discard my question above. We were able to locate the file where the DNS is defined and changed it to the new host. This resolved the LDAP authentication issue.

Best,

David


Tags: confluence-server

server