youngmon/atlassian-qna huggingface dataset:
Alternate plugin for Log Downloader or its DC compatible version?
Asked by Kajal Kuwar:

We are using Log Downloader plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin Log Downloader for Confluence is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Kajal Kuwar](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4671117) ?

Taking a look at Log Downloader on the Atlassian Marketplace it notes under Data Center (from the instance drop down)...
> While Server apps are built for single-server deployments, many customers successfully install them in Data Center environments. Atlassian recommends you [contact the vendor](https://artemis.atlassian.net/servicedesk/customer/portals) to determine compatibility at scale.

I just wanted to check if this was something you've had a look at? As for suggestions [Last Log for Confluence](https://marketplace.atlassian.com/apps/1216685/last-log-for-confluence?tab=overview&hosting=datacenter) could potentially work for you.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: confluence-server

server
Alternate plugin for dashboard-plus Plugin or its DC compatibility?
Asked by Kajal Kuwar:

We are using dashboard-plus plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin dashboard-plus for Confluence is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Kishan Sharma
body: Hi [@Kajal Kuwar](/t5/user/viewprofilepage/user-id/4671117)

It looks like there's limited support for this app as the last version 1.2.18 of this app was Released on 2018-12-19 and there are no releases after that. I can also see some open issues in their [github project](https://github.com/baloise/dashboard-plus/issues) which are not answered. Hopefully someone from their support team answer this if they are on the community.

Meanwhile you can try installing this app on the DC v7.13 to see if it works. If it doesn't you are out of luck.

comments: author: Kajal Kuwar
body: Yes [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

We have also raised a concern on github, and waiting for their response.


author: Kajal Kuwar
body: Hey [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

Can you please check below queries even?

<https://community.atlassian.com/t5/Confluence-questions/Alternate-plugin-for-Google-Calendar-Plugin-or-its-DC/qaq-p/1907021>

<https://community.atlassian.com/t5/Confluence-questions/Alternate-plugin-for-Frontend-mentioning-for-Confluence-Plugin/qaq-p/1907042>


author: Kishan Sharma
body: Hi [@Kajal Kuwar](/t5/user/viewprofilepage/user-id/4671117) I have responded on both the questions, you will need to reach out to the plugin vendor to confirm on the DC hosting type compatibility and whether they can provide support for it.


author: Kajal Kuwar
body: Thanks [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

We have already contacted vendors via mail, yet to receive a reply from them.

Meanwhile I was looking if I could get any help from community.


author: Kishan Sharma
body: Ok great, unfortunately we are not using these apps, lets hope you get answers from other community members who are using this plugin.


Tags: confluence-server

server
Alternate plugin for Server Status Plugin or its DC compatibility?
Asked by Kajal Kuwar:

We are using serverStatus plugin from long time.

Now we are planning migrating from server to Datacenter v7.13

The Plugin serverStatus for Confluence is incompatible with Confluence Data Center. Please help us with the below questions for Confluence Data Center.

Q#1 Are you planning to make the plugin compatible with Confluence Data Center v7.13 in upcoming releases?

Q#2 If yes for Q#1 then is there any plan to release the DC compatible versions?

Q#3 If no for Q#1 then could you please suggest any alternative plugin which will be available for Confluence Data Center v7.13?


Answers:
author: Kishan Sharma
body: Hi [@Kajal Kuwar](/t5/user/viewprofilepage/user-id/4671117)

A Data Center approved version of "Server Status" app is not currently available. While Server apps are built for single-server deployments, many customers successfully install them in Data Center environments. I would recommend [contact the vendor](https://jira.aptis.info/plugins/servlet/desk) to determine compatibility at scale and raise these questions with them directly.

comments: author: Kajal Kuwar
body: Hey [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

Thank you for your reply.

We have contacted vendor and they have reverted with below comments

"We have updated the compatibility of Server Status and Confluence 7.13in the Atlassian marketplace"

But we could see that this plugin is only server supported.


author: Kishan Sharma
body: Ok great, most of the apps which are supported on Server are compatible with DC version, but you can ask the vendor if they can support it in case you run into any issues on DC.


author: Kajal Kuwar
body: Thanks for the suggestion [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) .   
We will raise a support request to vendor if this is the case.


Tags: confluence-server

server
CVE-2020-13936 Security issues
Asked by zhangyifei:

We recently discovered that cVE-2020-13936 (Velocity-1.6.4) is in the latest stable version. We want to know if you have a plan to deal with this.


Answers:
author: Nic Brough -Adaptavist-
body: Confluence doesn't have "stable" versions, it has versions that are released because they work.

On top of that, the problem here is "This applies to applications that allow untrusted users to upload/modify velocity templates"

Confluence doesn't do that. It's code change (requiring root access to your Confluence server), or being sneaky in user macros (server only, and Confluence admins only).

As you have to trust your admins, with any software, this is not a problem. Untrusted users can't make any form of attack.


author: Craig Castle-Mead
body: Hey [@zhangyifei](/t5/user/viewprofilepage/user-id/1266394)

A good check to see if a product is impacted by a CVE is to search JAC - eg: [https://jira.atlassian.com/issues/?jql=text%20\~%20%22CVE-2020-13936%22](https://jira.atlassian.com/issues/?jql=text%20~%20%22CVE-2020-13936%22)

It's no guarantee, but it is an indicator

CCM


author: Pramodh M
body: Thanks [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Hi [@zhangyifei](/t5/user/viewprofilepage/user-id/1266394)

Upgrade the confluence version to latest stable release, if they do have CVE you mentioned that should be solved,

And FYI if any CVE are found for any Atlassian applications, team will notify customers to upgrade the server

Here's the release notes of latest stable version of confluence

<https://confluence.atlassian.com/conf713/confluence-release-notes-1077914914.html>

Thanks,

Pramodh
How do you link new JIRA issues with existing JIRA issues using confiforms?
Asked by Shiva:

I'm fairly new to using confiforms for creating tickets in JIRA. I've been able to create some basic forms but looking to add some advanced features.

**In confiforms, is there a way to link the issue being created with an existing issue in JIRA?**

I want to do this using the JIRA issue key of the existing issue and also define the link relationship with "is parent task of" and "is subtask of". I'm looking for the JSON code that needs to be entered into the ConfiForms IFTTT Integration Rules.

I'm still building expertise with JIRA, Confluence and ConfiForms. Please 'dumb down' the explanation/answer as much as possible.

Thank you in advance!


Answers:
author: Alex Medved _ConfiForms_
body: Hi and welcome to community [@Shiva](/t5/user/viewprofilepage/user-id/4702229)

This is really a question about Jira REST API as this is the way ConfiForms integrates with Jira

And setting a parent is as easy as adding something like

```
"parent": { "key": "TEST-101" }
```

as per documentation examples found on <https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/#creating-an-issue-examples>

Hope it helps

Alex

comments: author: Shiva
body: Thank you for the quick reply [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) and [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564)

I'll give this a try and see how I can make it work. Please point me towards any additional documentation on REST APIs for linking new issues with existing issues in JIRA using ConfiForms.

Thanks in advance!

Shiva.


author: Fabian Lim
body: Hi [@Shiva](/t5/user/viewprofilepage/user-id/4702229)

Adding the confiforms expert [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

Regards


Tags: confiforms

jira
How can I manage nested numbering?
Asked by Ali Raza:

How can I manage nested numbering?

1. Main Heading

1.1. Sub Heading of Main heading

1.1.1 Further sub heading

2. Main Heading

2.1. Sub Heading of Main heading

2.1.1 Further sub heading


Answers:
author: Andy Gladstone
body: [@Ali Raza](/t5/user/viewprofilepage/user-id/4702164) welcome to Confluence!

In the editor you can select numbering or bullet points. If you want to nest a number, you simply TAB at the beginning of the line you want to nest. When you want to come back to the main or a sub heading, hold SHIFT+TAB to bring the editor back.

Here is an example using this editor:

1. Main heading
   1. Sub Heading of Main heading
      1. Further sub heading
2. Main Heading
   1. Sub Heading of Main heading
      1. Further sub heading

comments: author: Ali Raza
body: Before TAB

1. Main Heading  
   1.1. After Tab  

After Tab 1.1.  

a. Main Heading

after tab


author: Ali Raza
body: Can you guide me on google meet call?


author: Andy Gladstone
body: [@Ali Raza](/t5/user/viewprofilepage/user-id/4702164) I'd love to help. I am currently in transit and not available to at the moment. Is this something that we can schedule for tomorrow?


author: Ali Raza
body: Sure issue is resolved but need some more help in one case.


author: Zoriana Bogutska_Adaptavist_
body: [@Ali Raza](/t5/user/viewprofilepage/user-id/4702164) If you want to nest their numbering you can try to use different headings. Heading one will be the parent heading, heading two will be a subheading of 1, heading 3 will be a subheading of heading 2, and so on. Hope helps


author: Bill Bailey
body: I am curious why you want numbered headings in online resource? This was a print construct for easy referencing, but now we have hyperlinking, and can send direct links for reference.

But if you need numbering, I have used this plugin when users insisted on number:

[https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=cloud&tab=overview)

It will easily do the type of numbering you want and is preserved on export.


Tags: cloud

confluence-cloud
Unable to display PlantUML generated PNG files (reason below)
Asked by Mark Morga:

I am seeing a repeatable issue. When first inserting a PNG file generated by PlantUML into a confluence page, it appears to display the image correctly. After publishing the page, the image still appears correctly, but after refreshing/reloading the page, a gray box is shown with the message "Preview unavailable".

After trying a number of different things with PNG files, the issue is related to either a \`tEXT\` or \`iTXt\` chunk in the PNG file. PlantUML inserts a \`tEXt\` chunk in the PNG file with the string: "keyword: copyleft Generated by [http://plantuml.com"](http://plantuml.com/)

And the \`iTXt\` chunk contains the PlantUML source for the generated diagram.

If you remove these chunks by adding the command line option \`-nometadata\` to plantuml, the resulting PNG does not contain these chunks and Confluence seems to display it correctly.


Answers:
author: Fabian Lim
body: Hi [@Mark Morga](/t5/user/viewprofilepage/user-id/4702017)

Welcome to the community!

Are you using a 3rd party plugin for this macro or are you inserting the pngs?

This post may be able to help you: <https://community.atlassian.com/t5/Confluence-questions/plantuml-app-diagram-always-shows-broken-icon-on-page/qaq-p/1432529>

Regards

comments: author: Mark Morga
body: I'm not using a plugin. It occurs with either using the API to upload the image or when using the insert file or image when using the web editor. The issue is directly related to Confluence's inability to handle the \`iTXt\` chunk in the PNG format. I have a workaround which is to generate the PNG without the metadata added (which is stored in that \`iTXt\` chunk).

It is a bug in PNG handling in Confluence which should be addressed, but I posted the message to provide a workaround solution for any other users that may run into the same problem I did - to save some time. Thanks!


Tags: cloud

confluence-cloud

image

plant-uml
Can be templete be archive (global and spce template) if so, how does affect archiving a template
Asked by Valeria Antunez:

I need to know if Templates can be archive, if so. Can affects pages thar have the archived temple ?


Answers:
author: Brant Schroeder
body: [@Valeria Antunez](/t5/user/viewprofilepage/user-id/4702074) Welcome to the Atlassian community

User created space templates can be deleted. If you delete a template it will not impact the pages that were created using that template.

Blueprint temples can be disabled and the same is true it will not impact the pages that were created from it. <https://confluence.atlassian.com/doc/blueprints-323982376.html>

comments: author: Valeria Antunez
body: Thank you! Once the template is deleted is archive somewher or it will not be possible to find it once is deleted?


author: Brant Schroeder
body: Once deleted it is gone.


Tags: confluence-server

server
PostgreSQL 9.5.3
Asked by Pete Danfy:

We are currently using PostgreSQL 9.5.3, but need to update to at least 9.5.6 for security concerns. If we update to 7.1.5.0, will our PostgresSQL update automatically, or will this need to be done separately, and outside of any update you all provide to the product itself?


Answers:
author: Fabian Lim
body: Hi [@Pete Danfy](/t5/user/viewprofilepage/user-id/4692737)

Welcome to the community!

I believe you will have to update it yourself since you are on server. Work with your AWS/Azure admin.

Regards.


author: Daniel Ebers
body: Hi [@Pete Danfy](/t5/user/viewprofilepage/user-id/4692737)

upgrading the database to a more recent version is always an extra step.  
It should be straightforward according to the documentation of the database system you are using.

There is documentation to switch to a different database available in Confluence knowledge base - in most cases this should not be needed if you just upgrade your database to a more recent version:

<https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>

Regards,  
Daniel


Tags: confluence-server

server
How to disable non admin users from creating Confluence Spaces
Asked by Wendi Good:

Hello, I do not want non admin users to be able to create general spaces in Confluence so I can keep order of what spaces are being created. How do I disable non admins from being able to create Spaces in Confluence.


Answers:
author: Mikael Sandberg
body: The permission to create spaces is a global permission setting, so you can disable it from there so only admins can create spaces. Have a look at [Manage global permissions](https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/) for more information.


Tags: cloud

confluence-cloud
Why isn't my MP4 attachment playing?
Asked by Laura Needham:

I am trying to upload an MP4 video file to a Confluence page. When I am in the editor, the video will upload with a preview and the video will play.

![Screen Shot 2022-01-10 at 1.47.23 PM.png](/t5/image/serverpage/image-id/177144iE34F13759DA20488/image-size/large?v=v2&px=999 "Screen Shot 2022-01-10 at 1.47.23 PM.png")

However, it refuses to publish the page with the loaded preview. Instead, I have to refresh the page and publish it before the video preview loads. The published page shows a loading screen for the video preview.

![Screen Shot 2022-01-10 at 1.50.42 PM.png](/t5/image/serverpage/image-id/177145iE754BF9A2A0BDD46/image-size/large?v=v2&px=999 "Screen Shot 2022-01-10 at 1.50.42 PM.png")

Clicking on the preview will not play the video, and the preview never loads. Other viewers are also unable to play the video and see the same preview screen. How can I fix this?


Answers:
author: Brant Schroeder
body: [@Laura Needham](/t5/user/viewprofilepage/user-id/4701980) I have mostly seen this with the file name. Make sure you do not have any spaces or special characters in the file name. I would suggest renaming the file to something simple example: salesforceupdate.mp4 and trying again.

comments: author: Laura Needham
body: Thanks for responding, [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) ! Unfortunately changing the file name did not solve the issue - any other suggestions?


author: Brant Schroeder
body: How large is the file?


author: Laura Needham
body: It's listed as 1.52 GB, but I'm not sure why as it is a cropped version of a 200 MB file.


author: Brant Schroeder
body: The max files size by default is 100mb. My guess is the file is not actually uploading. Do you have a smaller video file you could test with?


author: Laura Needham
body: Thank you for the suggestion! I uploaded a smaller video file (8.4 MB) and it did work - is there a way I can increase the maximum file size?


author: Brant Schroeder
body: [@Laura Needham](/t5/user/viewprofilepage/user-id/4701980) - You can follow the instructions here: <https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/>


author: Fabian Lim
body: Hi [@Laura Needham](/t5/user/viewprofilepage/user-id/4701980)

Welcome to hte community!

Are you uploading the file or copying and pasting it to the page? If it's the latter, try manually updating first.

Also, there is another thread about file name issues as well: <https://community.atlassian.com/t5/Confluence-questions/MP4-files-are-not-playing-in-any-brower/qaq-p/1548599>

I hope this helps.

Regards

comments: author: Laura Needham
body: Thanks for answering, [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) ! I was uploading the file manually. I renamed the file to a simple name, and the problem persists. Any other ideas?


Tags: cloud

confluence-cloud

video
REST API How to create a team space Confluence free
Asked by Matt Dumont:

Hi I am in the process of creating a bespoke set of functions to link a bunch of our services. One key hitch. I cannot seem to be able to create a team space on confluence (e.g. viewable by all users). From my googling it would seem that this should be handled either by changing our default space permissions or by specifying the permissions of the space. Unfortunately neither of these options are available in the free version of confluence cloud.

Am I missing something or is this simply not possible?

Thanks for your time!


Answers:
author: Pramodh M
body: Hi [@Matt Dumont](/t5/user/viewprofilepage/user-id/4615876)

Welcome to the Atlassian Community!!

You can create a Space even in the Confluence Free edition!!

You cannot edit the permissions in the free edition

The default permissions are used

Thanks,  
Pramodh

comments: author: Matt Dumont
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thanks for your quick reply! I don't think I was specific enough. I have definitely created spaces (both via the webapp and the GUI), but they are private e.g. others cannot see them and the following shows up under space permissions:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/177297i417DA45F08F19305/image-size/large?v=v2&px=999 "Capture.PNG")

Effectively I am after a way of clicking the "**grant all users permissions for this space"**via the rest API or changing our default permissions to always grant all users permission.

FYI my api call for this space was via a python wrapper as follows:

```
data = {"key": space_key, "name": space_name}
self.post("rest/api/space", data=data)
```


Tags: cloud

confluence-cloud

rest-api
How can I resolve page comments like I can inline comments?
Asked by Ben Johnson:

It seems like I can only resolve inline comments. Is there a feature request for this?


Answers:
author: Ben Johnson
body: Not really sure if this is the right spot for it, but I opened a new suggestion here: <https://jira.atlassian.com/browse/CONFCLOUD-73381>


author: Jack Brickey
body: You cannot unfortunately. It has always struck me odd that you could not but that is the way it was implemented.


Tags: cloud

confluence-cloud
Why does editing take me to a different page?
Asked by Steven Wong:

I'm trying to edit a specific Confluence page (I've done this many times before with this page), but for some reason when I do this now, it brings me to a different page to edit. What may have happened and how do I resolve this? Thank you in advance.


Answers:
author: Brant Schroeder
body: [@Steven Wong](/t5/user/viewprofilepage/user-id/3712370)

Are you clicking the edit button in Confluence or do you have a bookmark you are clicking? If you are using a bookmark and it is not referencing the page key then it could be that the page you are expecting to go to had a title change. Can you share some additional information and some screenshots?

comments: author: Steven Wong
body: I'm just clicking the pencil shaped symbol in the upper right-hand corner of the page to edit. In the past, it would just allow me to edit that page after I clicked the symbol. Now, it takes me to a different page to edit. I suspect it has something to do with me doing a "copy" of the page when I started to set-up a Confluence page for a new, different project. The new project is the page that it goes to when I click on Edit of the original page. Not sure how to unlink these two pages.


author: Brant Schroeder
body: [@Steven Wong](/t5/user/viewprofilepage/user-id/3712370) This sounds off. You created a page, made a copy of the page, and saved it. Now when you click edit you are taken to the old page and not the new one? Can you share screenshots of the two different pages? Is there any difference in the two pages? Are they in different spaces, etc? I have only seen this happen in Jira server once where the page got the same name but you could edit it by accessing it with the page ID. Once we got to the page and changed the title it resolved the issue. Are the titles the same?


Tags: bug

cloud

confluence-cloud