youngmon/atlassian-qna huggingface dataset:
Aggregating data from multiple Confluence pages
Asked by Vicky Patel:

Background:

I have created multiple templates in my space where I've created a lot of automation using macros, including many live templates. I am doing this to make the creation of project pages easier for ICs. My page hierarchy looks like this:

Team Page (parent page)

\> Project Page 1 (child page)

\> Project Page 2 (child page)

I have created easy uptake for ICs to quickly create a project page by clicking on a button to create a new page (this button lives on the parent page). In the project page, there are multiple macros and live templates. In one of my sections, "Project Details," I have an advanced table where I laid out a table with the heading on the left and a "Text Data" field to its right. For example, Health, Stakeholders, and Status headings are on the left and in the column to their immediate right is the data the IC will fill out.   

The ask:

Since my pages are built as templates, is there a way/macro to aggregate information, such as Status, to the Team Page (parent page)? I've tried Excerpt/Insert but I want to automate it so that any time a new child page is created, it can continue to aggregate the information. I can't direct the Excerpt to a label for aggregation, only a direct page, which would be a manual process.  

I've also tried the Page Properties macro but it seems that it doesn't necessarily work when information is horizontal instead of vertical (headings in a row at the top and subsequent information at the bottom). The Page Properties worked using a label which I liked.

Happy to clarify my ask/project background.


Answers:
author: Stiltsoft support
body: Hi [@Vicky Patel](/t5/user/viewprofilepage/user-id/5529041) ,

We can suggest trying the app that we develop - [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

The app provides the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-excerpt-and-table-excerpt-include-macros-42241623.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros that seem to fulfill your case:

* The macros collect vertical/horizontal multiple-row tables
* The aggregation may be by specific page labels or you may automatically collect tables from child pages/from child pages \& further descendants

If you are not familiar with the app, please [book a call](https://calendly.com/tablefilter/live-demo?month=2024-06) with our team - we'll show the case live.


Tags: aggregation

confluence-data-center

data

data-center

filter

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Guests can't edit pages that were created by licensed users
Asked by Gregg Reaves:

Hi,

I've invited a guest to one of our confluence spaces. The goal is for this user to be able to add their own pages and edit all pages - pages they have created and also pages that our internal teams have created.

I've read all of the guest access documentation I've been able to find via google searches and browsing the help docs, but I've never seen this info spelled out.

Are guests in a space able to edit pages they didn't create themselves? I don't see an "edit" option in any of the permission settings in the space settings - only add and delete.

Thank you for your help!


Answers:
author: Ravina
body: Hi [@Gregg Reaves](/t5/user/viewprofilepage/user-id/5102601) In Confluence the "Page Add" permission also gives access to edit pages, please check the below Atlassian KB documents for more details about space permissions and what guests can see and do in the space.

<https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/>

<https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/>

If you added the guest in the space give them "Page Add" permission to edit the pages in your space.

![Capture 2024-06-25 at 20.43.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/331686iFA8F8C008332EFF2/image-size/large?v=v2&px=999 "Capture 2024-06-25 at 20.43.18.png")


Tags: cloud

confluence-cloud
How to add a comment on a Jira Issue easily from Confluence
Asked by VINCENT DUPONT:

hello

During my meetings with colleagues, we review a set of tasks that are mostly (not all) represented in Jira tasks. So I created a Confluence page, copy paste some text and some links to Jira issues. Currently, I simply add free text (comments) next to the tasks. However, I would like those free textx to be recorded as Comment on the corresponding Jira Issue.

I know I can open each jira Issue with the Smart Link feature, but this is very slow and needs to open the complete Jira Edition Screen every time. I need a faster process to uniquely add a new comment

is there a feature or a plugin for this?

Thank you

Vincent


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There really isn't a way to edit the Jira comments directly from Confluence. You need to click thru to Jira and add/edit comments there. There is a feature request to add Jira comments to the Jira Confluence gadgets. <https://jira.atlassian.com/browse/CONFSERVER-32764>

It's possible there might be a add-on I'm not aware of, a quick search did not show any.


Tags: cloud

confluence-cloud
Stuck loading when inserting Balsamiq element to confluence page
Asked by srinath_srinivasan:

Hi,

I am trying to insert a Balsamiq element into my confluence page but the pop up gets stuck loading. Even the cancel option won't work. I have to reload the webpage in order to get back to my Confluence page. Please help!


Answers:
author: Brendan Saricks
body: Hey Srinath,

It may be best to reach out to us directly at support@balsamiq.com, but to start with the basics here, would you mind trying in a [private browser window](https://balsamiq.com/support/faqs/privatebrowsing/) to see if the problem persists there?

If it does, sending us a screenshot of your [javascript console](https://balsamiq.com/support/faqs/browserconsole/) may give us a hint as to what's happening here.

Really sorry for the trouble, my friend. We will do everything we can to get this sorted.


Tags: balsamiq

cloud

confluence-cloud
'Hide columns' and 'freeze panes' table functionality
Asked by LRobinson:

Does confluence have the same 'hide columns' and 'freeze panes' functionality that Excel does for tables? Anybody know how to do this?


Answers:
author: Stiltsoft support
body: Hi [@LRobinson](/t5/user/viewprofilepage/user-id/5178919) ,

The features to freeze columns/rows and hide columns are not present out-of-the-box. There is only an automatic sticky header feature (you scroll your page with a long table down and its header remains visible).

So, you may use some 3rd party apps. For example, our company develops the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app which [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro includes the mentioned features.


Tags: cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Automation to Copy Content from Page
Asked by Jesse Oliveira Azevedo:

I would like to create an automation that can copy content from a page model to a new page, when this new page is published. How could I achieve it?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: copy all the content or just some?

If all then use 'copy page' in the automation.

comments: author: Jesse Oliveira Azevedo
body: Copy Page only can copy the current page that triggered the automation, I need that automation paste a content from model page to a current page that has been created and triggered the automation.


Tags: cloud

confluence-cloud
Why does "create issue" in confluence only works from the second issue on a page?
Asked by Dirk Spannaus:

When I use confluence to take notes and afterwards mark them to create Jira issues, since a while the first issue on a page will be created, but not shown in the confluence page. It works with the second and ongoing.  

Seems like a bug?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It does seem like a bug.

How are you creating multiple Jira issues at once?


Tags: cloud

confluence-cloud
Access to different versions of the documentation
Asked by Andrea L_ LOZANO:

Hi everyone! We are building our documentation from scratch and we would like to have a selector to access the documentation of each version of our product, just as Confluence does in its Data Center docs. You can [see here the example](https://confluence.atlassian.com/doc/change-history-macro-154632795.html)

![Screenshot 2024-06-25 131406.png](https://community.atlassian.com/t5/image/serverpage/image-id/331622iC178D6AF66A81FDA/image-dimensions/253x238?v=v2 "Screenshot 2024-06-25 131406.png")

Do you know how this can be configured? I've been taking a look at the Change History Macro documentation but I'm not sure if that's exactly the solution. We are using Confluence Cloud

Thanks!


Answers:
author: Kristian Klima
body: [@Andrea L_ LOZANO](/t5/user/viewprofilepage/user-id/5528659) hello and welcome to the community

What you see is [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview) app working with [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview&hosting=cloud). All apps made by K15t and used by Atlassian in their documentation.

The way how Scroll Docs works is that you have a single Confluence space designated as a 'scroll document'. Once your content is ready, you create a snapshot of that document and which becomes your version 1.0 (for example). Then you continue working in your space, once all's ready, create another snapshot...

Then, in Viewport, you simply designate which versions you want to display.

Viewport is a tool that creates a documentation center for you from your Confluence content (your Confluene space may remain private) and docs public. It's incredibly easy to set up.

Disclaimer: I don't work for K15t, I just [use](https://docs.emplifi.io/) their products.

comments: author: Andrea L_ LOZANO
body: Hi Kristian, thank you very much for the information!  

Do you know if, in this case, previous versions can be edited? That is, once a version/snapshot has been created, can it be edited later?


author: Kristian Klima
body: [@Andrea L_ LOZANO](/t5/user/viewprofilepage/user-id/5528659)

Yes, it can be edited.

In one of our sites, we are occasionally editing the [Production version](https://agent-docs.emplifi.io/home/Production/) which serves as the 'latest' and is created via a snapshot.


author: Andrea L_ LOZANO
body: Perfect, thank you very much for your help!


author: Jack Brickey
body: Hi [@Andrea L_ LOZANO](/t5/user/viewprofilepage/user-id/5528659) , the way to achieve this within Confluence (natively) is to have a Parent page and the add a page tree macro such that the parent displays the various version via a link; sort of a TOC for your versions. There isn't a drop-down solution AFAIK. You might check the Marketplace if that is an option.

comments: author: Andrea L_ LOZANO
body: Great, we'll try this option first. Thank you so much!


Tags: cloud

confluence-cloud

document-management

version
Cannot archive a space
Asked by Bertrand Ribonnet:

Hello,

I'm trying to archive a space but cannot see the button for that specific space while I can see it for others. Neither the site admin nor the space creator are able to see the button either. Any idea how to solve that?

Thanks for your support!


Answers:
author: Trudy Claspill
body: Hello [@Bertrand Ribonnet](/t5/user/viewprofilepage/user-id/5435267)

Welcome to the Atlassian community.

Can you provide a screen image of what you see?

I see the option when I go to Space Settings and look at the Manage Space card.

![Screenshot 2024-06-25 at 11.10.44?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331711iA3B563ABABB2861A/image-dimensions/378x168?v=v2 "Screenshot 2024-06-25 at 11.10.44?AM.png")

When I click on the Archive Space link there it takes me to this page.

![Screenshot 2024-06-25 at 11.13.02?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331712iAA41D22BFC4D5FFC/image-dimensions/334x209?v=v2 "Screenshot 2024-06-25 at 11.13.02?AM.png")

Have you confirmed that the space creator and site admin have the Space Admin permission for the space?


Tags: cloud

confluence-cloud
Can I make changes on a page but keep the unresolved comments after publishing the page?
Asked by Vanik Avetisyan:

I had to make a change on a page and then publish so everyone can see the changes, however, after publishing all the comments were delted automatically. How can I avoid this?


Answers:
author: Andy Gladstone
body: [@Vanik Avetisyan](/t5/user/viewprofilepage/user-id/5528500) welcome to the Atlassian Community. Sorry that you crash landed here with this issue.

Did you delete the text that the inline comments were attached to?

When you look at a previous version of the page, do the comments come back?

It is a known issue that deleting the text will make the comments disappear. It has been documented here:

<https://jira.atlassian.com/browse/CONFCLOUD-74118>

The only way to bring them back would be to revert the page and then ensure that the edits do not include deletion of the text that the comment is anchored to.

Hope this helps!


Tags: cloud

confluence-cloud

edit

publish
QR Code power up buton disappear
Asked by Entrepot STPI-ETIS:

Can you help me to check whats wrong with the QR Code button.  
It do not appear on my cards, and I need it!  
It still installed.  

I already desactivate it, and put it back again, but it not resolve it  

please give me some help to put it back  

Have a good day


Answers:
author: Andy Gladstone
body: [@Entrepot STPI-ETIS](/t5/user/viewprofilepage/user-id/5445003) welcome to the Atlassian Community.

What product are you using that you are experiencing this issue? Is it Trello with the QR Code Power Up installed? AFAIK, there is no QR code or cards related to Confluence, where this question has been posted. Please provide more details so we can assist.


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Create backup for cloud is not creating backup
Asked by Nandini Sarker:

We use backup manager to create backup for cloud manually every week once. Usually we create backup for cloud from the option and it creates a backup file of the confluence. Since 2 days it is showing processing, screen shot attached. Ideally it should not take more than 1hr to create the backup. Backup size usually is between 7 to 8 GB. We are not sure why it is taking too long time to create the backup.

![error confluence.jpg](/t5/image/serverpage/image-id/331582i62C64559FAACF42D/image-size/large?v=v2&px=999 "error confluence.jpg")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: This is a few weeks old, is it still happening?

comments: author: Vish Reddy _Revyz_
body: Hi [@Nandini Sarker](/t5/user/viewprofilepage/user-id/5528454)

You may want to open a support ticket with Atlassian on this, seems like a bug to me.

BTW - Out of curiosity:

- Did you manually trigger the backup from the UI or did you use a script to do the same

- Where do you store the backup file once it is created on the cloud i.e. do you download to a local machine and store it away or do you just overwrite the file in the cloud

- Lastly, have you tried doing a restore of the backup file any time?

Thank you

Vish


Tags: cloud

confluence-cloud
Edit Space setting "Features" / "Edit Sidebar"
Asked by Stefan B?hni:

I use several confluences. Yesterday I wanted to disable the whiteboards and database for a space, but when I opened the space settings I was suprised, that I could see two different space settings (see printscreen).

I've checked the permissions and also changed the plan from Free to Standard or Premium. Unfortunately, the problem persists.

![Screenshot 2024-06-25 at 09.33.50.png](/t5/image/serverpage/image-id/331580i26A821091EA404B6/image-size/large?v=v2&px=999 "Screenshot 2024-06-25 at 09.33.50.png")

Does anyone have any idea what the problem is?


Answers:
author: Kristian Klima
body: Hi [@Stefan B?hni](/t5/user/viewprofilepage/user-id/5528421) and welcome to the Community

I see the same thing across the three Confluences I work with.

In my personal (as in private, non company) Confluence, I see the 'edit sidebar' option.

In two others, which are a part of a large Atlassian org, I see 'features' in both irrespective of their respective pricing tiers.

My best guess is that it's

* either a UI representation of what's going on in the entire Atlassian org of which the sites are a part of
* or just a slow rollout of UI changes

comments: author: Stefan B?hni
body: Thank you for your prompt answer.

* In my personal Confluence, I see "Features".
* In the Confluence of an association we have two sites: in one site, I see "Features" and in the other "Edit Sidebar)
* In the Confluence of the company, which was created three month ago, I see "Edit Sidebar"

Maybe your second guess is right.


Tags: cloud

confluence-cloud
How can we access restricted pages with the Confluence admin account?
Asked by GIC JIRA _ Confluence Support Team:

How can we access restricted pages with the Confluence admin account?

This is to handle cases where the staff having access to the restricted pages have left the company and we need to grant access to the replacement staff.


Answers:
author: Rilwan Ahmed
body: Hi [@GIC JIRA _ Confluence Support Team](/t5/user/viewprofilepage/user-id/117979) ,

1. If you have space access, then go to space settings --\> Permissions --\> Restricted pages. Here you can view list of all restricted pages and grant access to yourself and then go to page restrictions and add required users.
2. If your access to the space itself is blocked, then go to admin settings --\> General configuration --\> Space permissions. Search for the required space key or name and click on **Recover**. This will grant you access to the restricted space and then do the step 1.


author: Ezgi Bay?nd?r
body: Hey [@GIC JIRA _ Confluence Support Team](/t5/user/viewprofilepage/user-id/117979) ,

If you have scriptrunner similar add on for helping you swtich user, you can use that and log in as that X user. Then you can access that particular user and change restrictions. This way is not the best one because of the confidentiality but hope helps

comments: author: Illa shiza
body: If you have access to the space, adjust permissions in Space Settings \> Permissions \> Restricted pages to grant yourself access. If access is blocked, use Admin Settings \> General Configuration \> Space permissions to recover access, then proceed with granting permissions on restricted pages.


Tags: confluence-data-center

confluence-server

data-center

server
Created vs Resolved chart show resolved issues by creation date instead of resolution date?
Asked by Vineet Kotian - admin:

![Created vs Resolved chart.png](https://community.atlassian.com/t5/image/serverpage/image-id/344079i27D48BB8BB9ADAA0/image-size/large?v=v2&px=999 "Created vs Resolved chart.png")![4 Resolved Issues.png](https://community.atlassian.com/t5/image/serverpage/image-id/344078i0DA4AE540EB5D11B/image-size/large?v=v2&px=999 "4 Resolved Issues.png")Created vs Resolved chart shows 4 issues resolved in the month of May while all of those 4 issues were resolved in the month of August. I want to display resolved issues in the month when they were resolved, not when they were created.  

Please suggest.


Answers:
author: Walter Buggenhout
body: Hi [@Vineet Kotian - admin](/t5/user/viewprofilepage/user-id/5473928),

The chart in your screenshot is not a *created vs resolved* chart, but a *Recently Created* chart. These are 2 different types of charts:

![Screenshot 2024-08-27 at 16.51.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/344085iAB0C1365290A1801/image-dimensions/408x274?v=v2 "Screenshot 2024-08-27 at 16.51.58.png")

And indeed, this chart shows issues relative to the **created** date of the issues. It is particularly useful to get an idea of the amount of issues that are still unsolved relative to their age.

On the actual *created vs resolved* chart, you will see 2 separate lines displaying issues resolved as well as created.

Hope this helps!

comments: author: Vineet Kotian - admin
body: Thank You [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) . Indeed, it was a silly miss from my end. I will use the actual *created vs resolved* chart.


Tags: cloud

jira-cloud
How to find date of status transition using rest API and Jira Automation
Asked by Jason Rittenhouse:

I have created automation that will auto populate an issue's due date when the issue transitions into the "ready" status. However, I need to run one-time automation to populate the due date for existing issues created in the past few months. So I need to figure out how to get the date of a past status transition.

Since this is a one-time need, I'm not interested in purchasing third party plugins and can hopefully pull this via the REST API. I've read several other posts that have gotten me started but I'm not getting any results with what I have so far.

First, I have the web request working. I can put in an issue to test and I get results in the payload showing the history of the issue. This is the web request URL I'm using: /rest/api/2/issue/{{issue.key}}?expand=changelog

To start with, I have this variable that I'm trying to get to work:

{{#webhookResponse.body.changelog.histories}} {{created}}${{#items}}{{field.indexOf("status")}},{{toString.indexOf("Ready")}}x{{/}}#{{/}}

This supposedly will give me a list of every time the issue has entered the "Ready" status. The goal is then to extract the date of the first (most recent) entry. However, this very first variable is giving me zero results.  

I need help getting the above variable working (and then I need another variable to extract the latest date) OR I need a different variable that can extract the latest Ready date without doing the two steps that I'm doing.


Answers:
author: Mohamed Benziane
body: Hi,

I will suggest to do the update in your script. It will be much easier than to deal with the automation variable


Tags: cloud

jira-cloud

rest-api
Jira project re-appear after it deleted
Asked by Gal Fatal:

Hi,

Strange scenario:

1. I delete a company-managed Jira project - it moves to trash, I get email notification it moved to trash.

2. I go to trash and delete it forever

3. I delete all the schemes related to this project

after few hours...............

The project and all it's schemes appears again in active status.

I thought I do not see well, tried again the same steps- happened again...

For other projects I deleted with the same steps - it did not happen. Only to one specific project.

Any idea ?

Thanks, Gal


Answers:
author: Marc - Devoteam
body: HI [@Gal Fatal](/t5/user/viewprofilepage/user-id/2014272)

That seems as an issue on your instance.

Raise a support issue at [Atlassian Support](https://support.atlassian.com/contact/#/)

comments: author: Gal Fatal
body: [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) thanks. I work on it with Atlassian support.


Tags: cloud

jira-cloud