need support - error failed to fetch
Asked by april:

[Hi](https://adjustcom.atlassian.net/wiki/spaces/teamsea/pages/edit-v2/1460634708) Confluence team,

We face the issue again error on loading the wiki/page and our team cant put up their updates. Please look into this and not sure why this keeps happening.

<https://adjustcom.atlassian.net/wiki/spaces/teamsea/pages/edit-v2/1460634708>

Error Message:

**This page has failed to load**

Our team has been notified. Wait a few minutes and try again. If the problem persists, contact Atlassian Support.  

Error details: Failed to fetch


Answers:
author: Mariana_Pryshliak_SaaSJet
body: Hello [@April](/t5/user/viewprofilepage/user-id/510492).

To solve your problem, check here <https://confluence.status.atlassian.com/incidents/dvfrm6fr4c0k> for follow-ups.

Best regards, Mariana


author: Fabian Duft
body: *Seems to be an Issue from the Atlassian side, because I have the same problem.*   

*Atlassian is already working on the problem.*   
*Official Statement from Atlassian: <https://confluence.status.atlassian.com/>*

**The Issue has been solved**


author: bill chef
body: I am having the same experience


author: Ivan Rudyk
body: The issue is resolved!!!


author: Maciej Izworski
body: Same here.

The worst part is, that I have a lot changes in edit mode, never published before so I'm worry that I will lost that.

After few page refreshes I was able to see document in edit mode, but without my last work, when I used 'diff' I was able to see recent, not saved changes but after a while I lost connection again without ability to see newest changes in document. This popup appears all the time:

![altasian-error-edit-jul06-2020](https://community.atlassian.com/t5/image/serverpage/image-id/101786i9A9805CBA73360D7/image-size/large?v=v2&px=999 "altasian-error-edit-jul06-2020")

UPDATE:   
I connected to USA VPN and Edit mode work flawessly, so it looks like problems are with EU servers.   
So:   

**Temp workarround** - connect yourself with US VPN and Edit Mode will probably work for you like it works for me.


author: Lidia Rivi
body: We're experiencing the same issue. Does anyone know when this will be resolved?

comments: author: Viktor Shyrokov
body: I am having the same issue!!!


author: Johanna Vaher
body: Yep, me too.


author: Valentin Dragin
body: same


author: Katrin Gaisbauer
body: I'm having the same problem.


author: Rachiel Vasquez
body: I'm having the same issue. Please help....  

**This page has failed to load**

Our team has been notified. Wait a few minutes and try again. If the problem persists, contact Atlassian Support.  

Error details: Failed to fetch


author: Stefan Hesse
body: Same here.


author: Peter Czegledy
body: Same issue here.


author: Peter Foerts
body: Same issue here.


author: Rafael Higuera
body: 09:06 (UTC) Same problem


author: Ivan Rudyk
body: Here is a link to the status of the issue: <https://confluence.status.atlassian.com/incidents/dvfrm6fr4c0k>


author: noa.b
body: Same :(


author: ???
body: I'm having the same problem


author: Rodolfo Marraffa
body: Same here!


author: Steffen Gei?ler
body: Same here.


author: Yonatan.Mamo
body: I am also having the same problem


author: tanhv
body: I'm having the same problem


author: Ivan Rudyk
body: I am having the same issue on multiple cloud instances.


author: nimeshsinghal
body: I am facing the same issue.. stuck with critical work which can't completed because of this


author: Dorte Melgaard Lassen
body: I'm having the same problem :-)


author: ???????? ?????
body: I am having the same problem


author: Edvins Dainis
body: same here, we cannot edit or create new pages


Tags: cloud