youngmon/atlassian-qna huggingface dataset:
Board shows dot, but no notification?
Asked by Rebekah Parkhurst:

Hello!

I'm trying to organize boards, and test the email-to-card for clients. When I sent an email to a board I subscribe to, the board will show a little dot indicating something new, but I'm not getting a notification (under the bell). The Trello help page appears to say I *should* be notified when a card is added to a board I subscribe to. Am I missing something?

Thanks!  
Rebekah


Answers:
author: Mike
body: HI Rebekah,

In this particular case, the notification isn't being generated because *you* performed the associated action. Trello doesn't notify you of things that you did, because the assumption is that you're aware of the action, but the dot still shows up on a board to help pinpoint where activity is.


author: Matthew N
body: Hey Rebekah

Yes, any time a card is created on a board that you're subscribed to, you should be receiving a notification. You'll get the notification in the notification center (under the bell) and then also an email (if you chose that setup) for any unread notifications.

I wonder if you not seeing the notification is restricted to only the browser you've experienced this on, or if it's also happening with other web browsers.

Can you try using Trello with another browser and have someone on the board create new card to see if you get the notification?

If that helps, then try clearing your cache and cookies from the affected browser. Sometimes, browser extensions can also interfere with the functionality of the Trello board, so you may have to disable some extenstions to see if that might be the probiem.


Tags: notification
Issue with Chrome Browser displaying greyed out Power Ups
Asked by Dean:

Has anyone experienced the below issue where the Power-Ups selection in Trello is greyed out and displaying "Unable to load Power-Up"?

Thanks

![Trello Power Ups.jpg](/t5/image/serverpage/image-id/2224iCC4B87556BFD1988/image-size/large?v=v2&px=999 "Trello Power Ups.jpg")


Answers:
author: Dean
body: I have managed to resolve the issue by loading Trello on a completely open internet connection. I was previously sitting behind a Unified Threat Management gateway (UTM).

This has resolved the list.

Once I am back behind the UTM network the list now works -- for other members of our team as well. Problem Solved.


author: Matthew N
body: Hey Dean

I think if you do some browser maintenance, this issue will clear up for you. Check [here](http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582)for instruction.

If that doesn't resolve the issue, try loading the trello board in an [incognito browser](https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en) and see if you experience the same. If loading in incognito clears up the issue, it's possible that you have a Chrome Extension that is interfering with the board's functionality and you'll need to disable extensions one by one to determine the culprit.

comments: author: Dean
body: Hi Matthew,

I have cleared the browser data as per the link, disabled all extensions as well as tried this in incognito mode. Unfortunately the issue persists - irrespective of which board I attempt to load power-ups on.

I have then tried uninstalling all extensions to no avail.

Any other suggestions?

Thanks,

Dean


Tags: power-up
File links are auto changed on display
Asked by neil:

Anyone any idea why a file link changes when pasted into a comment box so it can be copied and pasted into Explorer.

For example I paste in  
\\\\SERVER\\Company\\MindMaps\\Notes.mmap

and it displays

\\SERVER\\Company\\MindMaps\\Notes.mmap

So when I select, copy and paste in Explorer to open the local file it is missing a \\

Incidentally, is there another way to allow links to local files in Trello?

Neil


Answers:
author: Mike
body: Hi Neil,

Trello isn't able to accept local file links, because your browser isn't able to open them. We have some more information about that here: <http://help.trello.com/article/1040-why-cant-i-open-file-links>

In this case, when you try to paste a string of text that starts with two backslashes, the first one is being removed because Trello is interpreting this as purposeful formatting. You can enter a backslash before a string that Markdown would otherwise auto-format in order to preserve your chosen formatting, and that's what Trello is seeing here: <http://help.trello.com/article/821-using-markdown-in-trello>

One workaround is to paste your local link inside of triple tickmarks to mark it as a code block, like this:

\`\`\`

\\\\SERVER\\Company\\MindMaps\\Notes.mmap

\`\`\`

This will stop that first backslash from being removed!

comments: author: neil
body: Yes, thanks.

Both explanations make sense.

Thanks.

Neil
Como posso arrastar e soltar um cart?o entre uma lista e outra usando o Windows 10 touchscreen?
Asked by Marcos Paulo Pinheiro:

Algu?m sabe como ? poss?vel usar o recurso de arrastar e soltar cart?es entre uma lista e outra usando a tela touchscreen em um tablet/notebook com Windows 10?  
No Android isto ? fac?limo e usando um mouse no windows tamb?m. Mas como fazer isso usando os dedos numa tela touch?  


Answers:
author: Matthew N
body: Espero que esta mensagem se traduza corretamente. Atualmente, os ?nicos dispositivos suportados da Trello s?o os aplicativos iOS e Android. A funcionalidade da tela de toque n?o ? atualmente suportada para a plataforma Windows, infelizmente.

I hope this message translates properly.. Currently the only supported devices from Trello are the iOS and Android apps. Touch screen functionality is not currently supported for the Windows platform, unfortunately.

comments: author: Marcos Paulo Pinheiro
body: Obrigado. Entendi perfeitamente.
Track changes to due dates Trello
Asked by Sophia Papadopoulos:

As part of a project I'm working on we keep having to change due dates and I'm wondering if there is an easy way I can keep track of what these changes are.

I know I can look at the activity stream for each card, but I'm looking for a more macro view of this. Any ideas?


Answers:
author: Matthew N
body: When you subscribe to a list or card, you'll receive a notification when a due date is added, changed, or is upcoming.

I don't think there's a way to track the history of moved dates, however.


Tags: due-date
Can I show a board on a card?
Asked by Dan Smith:

I have a board per project, then a WIP (Work In Progress) board to manage my pipeline.

Is there a technique or Power Up which will allow me to displaya link to a board on the card?

If it could show dynamic information like last commit, last comment, last action then that would be even better.

I'm sure I found something like this the other day, but I didn't need it, then... ;-)

Cheers,  
Dan


Answers:
author: Matthew N
body: Hey Dan

Each board you have has it's own link, which you can find under the menu\>more. You can add this link (any any link) as a comment on your card., then you would just go inside the card, click the link, and your referenced board will open.

I think the Corrello Power Up could give you what you're wanting as well... <http://help.trello.com/article/1022-business-class-power-ups-by-partners#corrello>

comments: author: Dan Smith
body: Hi Matthew,

Thanks for your reply. I actually went through each PowerUp and found RealTimeBoards.

But then I watched the intro video and realised that they were talking about their concept of Boards, not Trello's.

There's probably a way to do this with Webhooks but I haven't had time to play around with Trello's API yet.

I checked out Corrello too, thanks, but the pricing is a turn off ($39 /month). I'm a single freelancer but, like so many other services, Corrello's pricing is based on the exponential payoff from boosting a team's productivity.  

I really like the ease of Trello, but I'm regretting signing up for a year, as I think I actually need something like OmniPlan.

Anyway, TMI, thanks for your reply ;-)

Cheers,  
Dan
Is there a way to let public users submit cards?
Asked by Lospec:

I wanted to use trello as a suggestion platform, but from what I can see, you need to be a member of a board in order to add cards, and you need to be approved by a member or admin in order to be a member.

Is this true? Is there no way for users to submit cards without being members?


Answers:
author: Matthew N
body: Hey Lospec,

You do need to be a member of a board to contribute fully, like adding cards, however you could invite people to the board using a link and they don't have to wait for approval. Here's more on that: <http://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>?
Why are some Power-Ups not shown inside Trello?
Asked by Dan Smith:

I was searching for Trello help today and was surprised to see some 'new' Power-Ups in my search results.

I rushed back to Trello, but the Power-Ups in question weren't shown in the Power-Ups menu.

Are these unofficial Power-Ups which Trello doesn't promote because they're not proven?

Thanks.


Answers:
author: Matthew N
body: Hey Dan

Can you name some example power ups that you're seeing on the help document but not in your board?
How do I remove the disabled Planaway Calendar Power-Up menu from the UI?
Asked by Dan Smith:

I installed the Planaway Calendar Power-Up to see if it could show tasks in progress.

It doesn't, it only shows deadlines.

I disabled the plugin, but the Planaway menu still displays above my board.

This is annoying as I'm on an 11" display.

How do I remove this menu?

Thanks,  
Dan


Answers:
author: ??????? ????????
body: In order to remove the Planaway buttons and menus from Trello, you need to remove the Browser extension.

comments: author: Dan Smith
body: Great! Thanks :)


author: Geert Klasens
body: thank you!


author: Matthew N
body: Hey Dan

When you select to disable the Planaway Power Up from the Power Up menu, the associated link in the UI should also be removed. I would recommend clearing your browser's cache and cookies to see if that will resolve this issue for you.
Do you have russian speaking specialist?
Asked by Ilja D.:

Hello. Do you have russian speaking specialist? I want to speak about Trello privacy and data safety


Answers:
author: Torben_trello
body: We do not have a specific Russian speaking specialist, however our support team can answer requests in Russian, using a translation service.

Please also see <https://trello.com/privacy> and <https://trello.com/legal> for our Privacy policy and Terms of Service, respectively, for further information.

comments: author: Ilja D.
body: Thank You, but my English not enough for such big text :) So... I want to ask. I registered for Trello (simple registration, without any bonuses).

Is there privacy levels and data safety level in Trello? For excample:

Trello Standart - 2 STARS of privacy level and data safety

Trello Gold - 4 STARS of privacy level and data safety

Tello VIP - 7 STARS of privacy level and data safety

Trello DELUXE - 10 STARS of privacy level and data safety

Is there something like that? Or I can use simple Trello, and I can be calm for my data and information in it, and nobody can stole it and use it?


author: Torben_trello
body: While we do offer additional security for Enterprise clients (such as SSO and user data is encrypted at rest) we certainly want all users to be comfortable with our data policies.

The most comprehensive overview of our security policies and procedures (covering things like how we back up our data, what servers we use, and how we encrypt information) can be found here: <https://trello.com/trello-operations-and-security-guide.pdf>  

Though intended for our Business Class users, the info in that document which covers our overall data practices is applicable to all Trello users.

<br />

Additionally, you can find our privacy policy at <https://trello.com/privacy> and our Terms of Service at <https://trello.com/legal>. They have more information about how Trello uses and doesn't use your data.


Tags: language-ru
Is there a way to sort by label in Trello archived cards?
Asked by Jamie Birkner:

Trying to sort by label so that I can determine how many projects my team handles for different clients (labels)


Answers:
author: Matthew N
body: Hey Jamie

You can search using modifiers to narrow your search to include only archived items. I can't explain it better than Trello's blog post here: <https://blog.trello.com/super-search>


author: Matthew N
body: Hey Jamie

You can search using modifiers to narrow your search to include only archived items. I can't explain it better than Trello's blog post found here <https://blog.trello.com/super-search>


author: Matthew N
body: Hey Jamie

You can use modifiers to narrow your search to archived items. Here's a blog post that explains more and gives some examples <https://blog.trello.com/super-search>
Have the same Board View for different members
Asked by Ramiro Canovas:

HI,

We have several key members in our team that require to have the same view for all the stared boards (so when there is a team review, they are all looking at the same priority order) We need to keep users with separate accounts so having one account for all is not a viable solution. Yes, we could talk constantly and reorder them manually but in a fast paced business like ours where we have the teams spread out over the world, automation always is the best solution. Does anybody know of a way to do this?

EXAMPLE

KEY MEMBER A VIEW

PROJECT A \| PROJECT B \| PROJECT C

KEY MEMBER B VIEW

PROJECT A \| PROJECT B \| PROJECT C

<br />

KEY MEMBER A CHANGES ORDER OF PROJECT C AS IT BECAME A PRIORITY, THEN KEY MEMBER B SEES THE SAME ORDER RIGHT AWAY.

Thanks!


Answers:
author: Torben_trello
body: Hi there,

right now, the starred boards are only available on a per-account basis, so every user can star/unstar and also rearrange the boards according to their preference.

You can check out Collections - This feature allows you to group several boards in Business Class: <http://help.trello.com/article/1004-creating-collections-for-business-class-teams>

Maybe this is helpful. In regards to sorting boards, you might want to see if changing the board title is an option to sort the boards accordingly.


Tags: board

dashboard

view
How can I see from a company owner perspective all of the boards in one view to see the totality
Asked by Daniel Barberena:

Say I have a team of 10, working on multiple projects at the same time. each project with its own board. How can I see a overall look of all tasks a member is working on if he is working on multiple boards/ projects?


Answers:
author: Matthew N
body: Hey Daniel

Assuming you're a Business Class user, you can view team members activity, boards, and cards. Here's a help document on how to accomplish that: <http://help.trello.com/article/714-business-class-user-guide#View-team-members-activity-boards-and-cards>
I keep getting page unresponsive errors in chrome
Asked by Lachlan Joyce:

Hi all! Hoping someone out there may be able to help...

We use Trello for our work and for some reason mine always seems to play up and give me error messages (only one in team this happens to)...we use Google Chrome and the error message I get is "page unresponsive" - I have attached an image below....I sometimes have to press kill which shuts down the windows and try again....sometimes if I click on wait it will work (with a few more minutes but not always...any asisstance is much appreciated! ![Page unresponsive.jpg](/t5/image/serverpage/image-id/2109i81402619905131B7/image-size/large?v=v2&px=999 "Page unresponsive.jpg")


Answers:
author: Torben_trello
body: Does this happen only on a specific board or across all boards in your account or team? You can also check <http://help.trello.com/customer/portal/articles/990633-troubleshooting-browser-issues-with-trello> for detailed instructions on troubleshooting any issues with Trello in the browser.

If that does not help, feel free to reach out to trello.com/contact with further information (board link, OS, browser version) so we can take a closer look.

Thanks!
Can we make digital forms or contracts with digital signature using Trello?
Asked by Marisa Moon:

I would like to use something like Google Forms or Docusign, but google requires a google email and we want to use the business email instead. Docusign isn't worth paying for if Trello can do digitial contracts too. Anyone know?


Answers:
author: Torben_trello
body: You can certainly integrate documents into a workflow, but we do not offer the option to annotate or sign attachments. There is certainly other tools better suited for signing/ annotating documents.


Tags: forms
Is it possible to filter cards based on when they went into a list?
Asked by Christina Hooper:

I have a client using it as a simple CRM. When they close a lead into a customer, they move them into a closed and won list. I want to search and find all the customers they closed in a time frame... for example, the last 90 days.

So I need to search for all cards moved to a list within a certain time frame.


Answers:
author: Matthew N
body: Hey Christina!  
Use Butlerbot, and you can use the command (sort list "X" by time in list). This will sort the specified list by order of when it was added;  
<https://trello.com/b/2dLsEE9t/butler-for-trello>  
Let me know if you have trouble

comments: author: Christina Hooper
body: That is really neat! Thank you!
How to create two rows in Trello?
Asked by Aaron:

Hey! I wanna create two rows in Trello. In one row I set the main goal or focus and on the other row, I wanna do my todo list thing based on what's my focus is. I added a picture to get a better overview of my idea.  
My question is, how could I do that in Trello?

![trello.jpg](/t5/image/serverpage/image-id/2062iB2AE089F47201BE6/image-size/large?v=v2&px=999 "trello.jpg")


Answers:
author: Matthew N
body: So it sounds like you just want a board with 4 lists. Does this sample help? <https://trello.com/b/CNQzW5IG/this-is-a-board>

comments: author: Aaron
body: Hey. Thank you for your answer, but that is only partly true. Yes, there is 4 lists and these are Backlog, To-do, Doing and Done. But if you look closer, you see on top of those lists there is a block called Focus, with some content.

My question is how to achieve this kind of board layout?


author: Matthew N
body: Oh I see! Unfortunately that's not possible. The header you're wanting would need to be the name of the board.
The SystemInformationService could not be retrieved from the container. Therefore very limited infor
Asked by yong hu:

![20201215112029.png](/t5/image/serverpage/image-id/122183iD50E5274B1E0E8E0/image-size/large?v=v2&px=999 "20201215112029.png")


Answers:
author: Nic Brough -Adaptavist-
body: That's a very generic error that could be from all sorts of things. Broken apps, wrong java version, etc

Start with a run through <https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html>


Tags: confluence-server

server
Is there anyawy to link the latest attached add doc ( image, or video...) to Confluence?
Asked by Dan Raigorodsky:

Hello what I am trying to do is to link in confluence the latest attach image file from a Jira ticket? is there any easy way to do this and this way having an alive confluence page?

Thank you


Answers:
author: Diego
body: Hello [@Dan Raigorodsky](/t5/user/viewprofilepage/user-id/4194713) !

As I understand, you need to create dynamic links in Confluence that point to attachments in Jira tickets.

Currently, this is not natively possible in Confluence. The closest to this would be adding a Jira Issue macro pointing to the issue that contains the desired attachment. You can check more about this macro here:
> * [++***\[Confluence Cloud\] Insert the Jira issues macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)

A feature pretty similar to what you described has been filed a few years ago and is being tracked here:
> * [++***\[Confluence Cloud\] Display Jira attachment in Confluence***++](https://jira.atlassian.com/browse/CONFCLOUD-36786)

Let us hear from you!


Tags: cloud

confluence-cloud
How to change background color of the info panel. and how to add panel on right side on my selected
Asked by Bhakti Honmute:

Questions -

1. how can change the background color of the info panel?

2. How can I add panel at right side?

3. How can enable stylesheet from security setting?

4. How can insert link within page (inline link)


Answers:
author: Vinod Ramadoss
body: Hi,

I understand you will need system administration level access for the same

From the link I shared:**"Note:** By default, only system administrators can edit the CSS for a space or for the site."

comments: author: Bhakti Honmute
body: Hi Vinod,

Thanks for the quick reply.

The site which I am accessing i do have administrator access but still the CSS is greyed out, can you please help on this?


author: Vinod Ramadoss
body: Hi,

I have tried to answer your questions, hope this helps

For question 1, kindly refer - <https://confluence.atlassian.com/doc/panel-macro-51872380.html>

For question 2, kindly refer - <https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-add-another-sidebar-panel-to-the-right/qaq-p/1015092>

For question 3, kindly refer - <https://confluence.atlassian.com/conf59/styling-confluence-with-css-792499501.html>

For question 4, kindly refer - <https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>

comments: author: Bhakti Honmute
body: Thanks for reply.

The above-provided links are applicable for cloud, if yes then I am unable to see suggested options in the cloud version.

Could you please answer for the confluence cloud version?

Kindly refer following attached screenshot - CSS grayed out -

![CSS confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/123409iC0DEEA4ECFE359A0/image-size/large?v=v2&px=999 "CSS confluence.PNG")


Tags: cloud

confluence-cloud
Child page does not inherit page restrictions from parent page(Rest API)
Asked by isaac:

problem?Child page does not inherit page restrictions from parent page, when I used Rest API.

### What did you do? {#toc-hId-1200894502}

I used rest api to move child page, from parent **99.???** to parent **8.2.1.???**.

![What did you do.png](https://community.atlassian.com/t5/image/serverpage/image-id/122166iC200A19159B89309/image-dimensions/563x345?v=v2 "What did you do.png")

### What did you expect to happen? {#toc-hId--606559961}

I expected child page to inherit ancestor **8.????**

![What did you expect to happen.png](https://community.atlassian.com/t5/image/serverpage/image-id/122167iCE45177761A9A409/image-dimensions/564x382?v=v2 "What did you expect to happen.png")

### What happened instead? {#toc-hId-1880952872}

but it inherit parent**99.???**

![What happened instead.png](https://community.atlassian.com/t5/image/serverpage/image-id/122168i4C03C4B9E6655D4B/image-dimensions/567x382?v=v2 "What happened instead.png")

### Description: {#toc-hId-73498409}

version?confluence server 7.0.3

I know this is a [confluence bug](https://confluence.atlassian.com/confkb/child-page-does-not-inherit-page-restrictions-from-parent-page-637960213.html) , and I have found this [solution(Rebuilding the Ancestor Table)](https://confluence.atlassian.com/conf70/rebuilding-the-ancestor-table-976757282.html).

When I go to **{confluence}/admin/scheduledjobs/viewscheduledjobs.action,**it is already opened! But I think it is not working.

![already opened.png](/t5/image/serverpage/image-id/122163i1B9376EA5B9C4517/image-size/large?v=v2&px=999 "already opened.png")

### **My question is?** **How can I resolved this problem?** {#toc-hId--1733956054}

Should I use **Scheduled Jobs** to **Repair the Ancestors Table ?** How can I check **Repair the Ancestors Table** is opened?

OR

Should I upgrade the confluence version?


Answers:
author: isaac
body: With the help of Lei from Atlassian Support Team, it is found that the restrictions problem can be resolved by flush the cache in the admin/cacheManagement. :)


Tags: confluence-server

rest-api

restriction

server