youngmon/atlassian-qna huggingface dataset:
Is there a confluence API I can use to get users in a confluence space?
Asked by Himanshi Badgali:

I want to fetch the names of the users that have access in to a confluence space. Is there a way to get this through confluence api?


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Himanshi Badgali](/t5/user/viewprofilepage/user-id/5450585)

You can get all users and groups from space by using this api (GET): https://\<your-site\>/wiki/rest/api/space?spaceKey=\<space-key\>\&expand=permissions\&limit=2147483647

Regards,

Seba


Tags: cloud

confluence-cloud
How can i insert macro enabled excel file (.xlsm)
Asked by Rajat Krishnan:

Hello,

My usecase is that we have a xlsm sheet( which has some formulas) now i need to bring those whole stuff to display in confluence page(along with formulas) is it possible to do so?

Thank you


Answers:
author: Stiltsoft support
body: Hi [@Rajat Krishnan](/t5/user/viewprofilepage/user-id/5456330) ,

You may try our [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and its [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro.

You can save your file in the .xlsx format and import it to the macro. Then you'll be able to continue working with Excel-like style right in Confluence.


Tags: filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet

unknown-hosting-type
Confluence Automation
Asked by John Lord:

Hello,

I am just starting out working on automations in Confluence. The first automation I want to set up is when a new page is created, I would like a smart value to check for key words in the page and add any labels based on the key words it found. So far, I was able to get it set up to add labels based on the title of the page, but I want it to read the contents underneath the title to look for keywords. I looked through the Smart Value variables and did not see anything that looks in the body of the page. My two questions:

If I am able to set up this automation, what is the Smart Value statement?

Is there a way to back date existing pages to have labels added based on keyword automatically?


Answers:
author: Jack Brickey
body: Hi [@John Lord](/t5/user/viewprofilepage/user-id/5435545) , can you try {{body.text}} smart value rather than title?

comments: author: John Lord
body: Thanks Jack! That worked. Just a follow up, is there anywhere else statements like that would be? I used this page from the Atlassian site and it doesn't show the body smart value. <https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/#Page>


author: Jack Brickey
body: That is the right place for it but noticeably absent. I suggest clicking on the provide feedback link at the bottom of that article and letting Atlassian know. Of course, there are a ton of Smart values and hard to catch them all. I rely on experience and trial\&error as much as I do the documentation at times.


Tags: automation

cloud

confluence-cloud

smart-value
I didn't find webhooks
Asked by Baljeet Kaur:

settings -\> configuration -\> general configuration

i follow the above the path, but didn't find webhook


Answers:
author: YY Brother
body: Hi [@Baljeet Kaur](/t5/user/viewprofilepage/user-id/5455255)

Welcome to our community.

Are you looking for webhooks in Confluence cloud? What's your business scenario?

I know there's webhook in Jira Cloud through setting -\> system -\> WebHooks.

YY?

comments: author: Baljeet Kaur
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879) , thanks for your presence.  
I'm using Confluence Cloud. Where i created Space and get data from that spaces to train my bot. I want that whenever the spaces get any new data or any modification in content of pages of spaces. then the bot will be re-trained through web-hooks.  
But for now i'm not getting webhooks setting in my account.  
The another thing i'm using a free trail of confluence account for 30 days.


Tags: cloud

confluence-cloud
Confluence access
Asked by oliveiragi:

Hello,

A collegue who worked alone on a project, left us. We would like to have access to this project on Confluence but unfortunately no one has access. Do we have a solution to access the relevant Confluences pages?

Thank you.


Answers:
author: Rilwan Ahmed
body: Hi [@oliveiragi](/t5/user/viewprofilepage/user-id/5457287) ,

Welcome to the community !!

Your confluence admins can restore access.

* If you are in confluence server/data center, then go to https://\<baseURL\>/admin/permissions/viewdefaultspacepermissions.action and search for the space name and click recover/manage Permissions
* If you are using confluence cloud instance, then go to https://\<baseURL\>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action and search for the space name and click recover/manage Permissions  
  **Please note:** If you are in confluence cloud free instance, then it is not possible.

Once the space permissions are recovered, go to the space settings --\> Permissions --\> Restricted pages and click on the unlock symbol against the required page

comments: author: oliveiragi
body: Hello [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) ,

Thank you for your quick response and your help :-)


Tags: unknown-hosting-type
Master Workbook to reflect the data entry to all connected Workbooks(child Workbook)
Asked by Prakash Malviya:

Dear Community,

Is it possible to create a master workbook in the confluence, where if i add an addition cell or table it should also be added to all the workbook that are connected to it automatically, Without effecting the old data in the workbooks.

if yes how can we achieve this, can you guide for the same.

Thank you


Answers:
author: Prakash Malviya
body: Can we download the Master and Child Workbook and create a Macro such that we add any new cell data it will also effect in all the child workbook and worksheets and then it can be reuploaded back to the confluence


Tags: confluence-data-center

data-center

ms-excel
Versions of pages in drop-down list
Asked by Kasia Olchawa:

Hi, does anyone know how to do versioning like Atlassian has on their documentation pages? One page in x easy-to-click versions. I mean this kind of:

![conflu-wersion.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/313248i93E1A0C41EE2F430/image-size/large?v=v2&px=999 "conflu-wersion.PNG")


Answers:
author: Kristian Klima
body: Scroll Documents / Scroll Versions app by K15t

See it in action:

<https://help.k15t.com/scroll-docs/3.18/server/>

You can switch between the Cloud and Data Center variant and between versions in the Data Center one.

[https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?tab=overview&hosting=datacenter)

(what you see is their Scroll Viewport front end for Scroll Documents content)  
<https://help.k15t.com/scroll-viewport-data-center/2.22.0/>


Tags: confluence-data-center

confluence-server

data-center

server
Am i able to create a template hierarchy of pages?
Asked by David Toon:

I spotted there is an unresolved request for this from 6 years ago so i appreciate its not standard functionality, I know there are workarounds for on prem solutions but are there any workarounds for cloud customers? This can be a very time consuming task so i'm pretty shocked that atlassian haven't provided an OOTB solution to this.


Answers:
author: Barbara Szczesniak
body: [@David Toon](/t5/user/viewprofilepage/user-id/5400541) Welcome to the Atlassian Community!

One workaround I saw posted recently for this issue on Cloud involves

1. Creating a space with the hierarchy you want to use as your template
2. Copying the parent page (with the child pages) from that space to the space where you want to use it

If you want to create several of these template hierarchies for different purposes, you could set them all up in the same "Templates" space, maybe with an overview page describing how people should use/copy each one.

comments: author: David Toon
body: Thanks Barbara I think that will work


author: Oludare Olorunfemi
body: Thank you [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) for this tip. I hope Atlassian would actually develop this functionality as it will make it a lot easier and faster.


Tags: cloud

confluence-cloud
Storage API in UIKit app
Asked by Marouane MAJID:

Hello Community,

I'm discovering the confluence integration, and I need to build an app that combines 3 elements:  
* confluence:globalSettings to store some app params using Storage API.
* macro and its MacroConfig.

I have created a uiKit application as the MacroConfig is not supported by the CustomUI apps, in the other side I can't implement resolver to load and save parameters.  
when deploying I have this issue.  
Error: Error thrown in the snapshot context.  
App code snapshot error: Snapshot error occurred: Error: window is not defined  
Learn more about the snapshot context at <https://go.atlassian.com/forge-snapshot-context>.  
Can you please advise ?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Marouane MAJID](/t5/user/viewprofilepage/user-id/5457021) !

This question is more suitable for the development community, which is here <https://community.developer.atlassian.com/>


Tags: cloud

confluence-cloud
How to automate user and license management with real-time access control and allow more users
Asked by ?? ?:

For Confluence:

How to automate user and license management with real-time access control and allow more users


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/5191579)

There are a couple of Marketplace Apps for User access controls if you are looking for solutions that allow more users than available licenses.

Can you confirm that you are using Confluence **Server 6.6.13** as this question suggests? If so... For one, you can't install any Marketplace Apps anymore. Secondly, you should update the version asap as there are a lot of Security issues with older versions.  
The best solution would be to migrate to Data Center or Cloud anyway.

If you are on a Data Center License, check out the Marketplace: [Confluence apps \| Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=dataCenter&product=confluence&query=license)


Tags: confluence-data-center

confluence-server

data-center

server
Archived items that were linked to my article
Asked by Ewa Dudzinska:

Hi,

I have an article that is linked to another one and this another was archived.  
I can find it when I enter the link, and see it was archived.

My question is weather it is possible to set up a kind of email/confluence notification that would inform me when a page I have a link to in my article is archived?

Thank you and my best regards

Ewa


Answers:
author: Levente Szabo _Midori_
body: [@Ewa Dudzinska](/t5/user/viewprofilepage/user-id/5457193) You can set up flexible and automatic notification emails in [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2645965&utm_source=cac). You can set up a notification that goes out every day or week, etc, and includes pages that are archived or in a certain status.

Read more on [automatic Confluence reminders in this tutorial blog.](https://www.midori-global.com/blog/2023/05/24/confluence-notification-and-reminder-to-page-owners?utm_campaign=gh&utm_medium=cac-comment-2645965&utm_source=cac)

This email would go out every morning with pages archived (by Better Content Archiving) on the previous day:

![confluence-notify-archived-pages.png](https://community.atlassian.com/t5/image/serverpage/image-id/313286iC19095C35DD3E32D/image-size/large?v=v2&px=999 "confluence-notify-archived-pages.png")  
*(Please note that I'm part of the team developing Better Content Archiving.)*

comments: author: Ewa Dudzinska
body: Thx! I was looking for a build-in solution already in Confluence, but will try it out and see if this suits me.


author: Levente Szabo _Midori_
body: Sounds good! Reach out [with questions here!](https://midori.zendesk.com/hc/en-us/requests/new)


Tags: cloud

confluence-cloud
How do I increase the width of a table in a Confluence page ?
Asked by Timothy Read:

How do I increase the width of a table

![Widen table.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/313186i9557A003CB5FB9D8/image-size/large?v=v2&px=999 "Widen table.jpg")


Answers:
author: Sreenivasaraju P
body: Hi [@Timothy Read](/t5/user/viewprofilepage/user-id/5456889) ,

Welcome to the community.

You can resize confluence tables. for details , please refer

<https://community.atlassian.com/t5/Confluence-articles/Resize-Confluence-tables-to-any-width/ba-p/2483925>


Tags: cloud

confluence-cloud
Issue creator is who create the form.
Asked by Jingyao Chen:

When I use the Forms and send the link to others, I find in the issue history that the issue creator is the Form template creator instead of who submitted the issue. How can I resolve this problem I want to show the person who submitted the issue in the issue history.


Answers:
author: Yuliia_Borivets__SaaSJet_
body: Hi [@Jingyao Chen](/t5/user/viewprofilepage/user-id/5553569)

I've just checked it, and the history really doesn't present the info about form submission.

You might also check the Activity Stream gadget on the Jira dashboard; maybe you can see it there.

![Activity Stream for Jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/338275i931C76323B47917C/image-size/large?v=v2&px=999 "Activity Stream for Jira.jpg")

The other option you might try is [Issue History for Jira](https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Issue-creator-is-who-create-the-form_20240726) app developed by my team.

Here I can see the info about form submission.

![issue history form.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/338277iB37CFE3FB0F028B4/image-size/large?v=v2&px=999 "issue history form.jpg")

I am unsure if it works the same way with JSM, but you might consider it.

comments: author: Jingyao Chen
body: Thank you for your suggestion. I have tried the Activity Stream gadget on the Jira dashboard, the history still doesn't present the info about form submission and it showed who create the Form. I think this is a big issue. Now, the history record cannot keep the traceability.


author: Nicolas Grossi
body: [@Jingyao Chen](/t5/user/viewprofilepage/user-id/5553569) you might want to change the reporter after the issue was created, see: <https://community.atlassian.com/t5/Jira-Service-Management/How-do-I-change-reporter-after-an-issue-is-created/qaq-p/1748006>

Nicolas

comments: author: Jingyao Chen
body: Thank you for your suggestion. But this is about traceability. Changing the reporter later will not help this.


Tags: history

jira-forms
How can I link tickets raised using ticket references used within a customfield using an automation?
Asked by Ethan Bhardwaj:

Hi There,

So on a form I have created, we have an input box to enter a ticket reference. Once the ticket is submitted I want an automation to select the value entered in that box to be the reference used when linking tickets  

if anyone has any further insight on this and how I can achieve this that would be greatly appreciated.   

Ethan


Answers:
author: Ethan Bhardwaj
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/339426iCADBB1A80AB0677B/image-size/large?v=v2&px=999 "image.png")

I have resolved this Issue. I wasn't aware you could type out the custom field as the link as the drop-down options weren't clear


author: John Funk
body: Hi Ethan - Welcome to the Atlassian Community!

Can you share the rule that you have so far and what is not working with it?

comments: author: Ethan Bhardwaj
body: Please read accepted answer

- Ethan


author: Nicolas Grossi
body: [@Ethan Bhardwaj](/t5/user/viewprofilepage/user-id/5553391) Correct me if i'm wrong, do you want to link issues using automation ?

comments: author: Ethan Bhardwaj
body: [@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185) Yes I want to create an automation that triggers once the form is submitted that it takes a custom field value uses the input and links the relevant ticket information automatically. So if a ticket was raised I could enter a ticket reference to another ticket that needs to be linked to the form once I submit the form it will then link that inputted ticket reference.


Tags: automation

cloud

help

issue-link

jira-cloud
Create a new issue or add a comment to an existing issue
Asked by Dilli Babu:

Reporter (712020:b053c870-af25-4234-8d93-4419859e4146) does not have permission to create an issue. Message rejected.


Answers:
author: Cristian IONESCU
body: Hi Dilli,

Here are some steps you can take to resolve this issue:

### 1. **Check Permissions Scheme** {#toc-hId-2146580719}

* **Project Permissions:** Ensure that the "Reporter" has the "Create Issues" permission in the project's permission scheme. This permission allows users to create new issues in the project.
* **Browse Projects Permission:** The user also needs the "Browse Projects" permission to view the project and its issues.

2. **Group or Role Assignment**

* Verify that the "Reporter" user is included in a group or project role that has been granted the necessary permissions in the project's permission scheme. Jira permissions are often managed through groups or roles.

### 3. **User Management** {#toc-hId-339126256}

* **Check User Status:** Ensure that the "Reporter" is an active user in the system and not deactivated.
* **License:** Confirm that the user has a valid Jira license, as some permissions may be restricted based on the license type.  

  <br />

  <br />

comments: author: John Funk
body: This looks a lot like an AI answer.


author: Vamshi Krishna Challandula
body: [@Dilli Babu](/t5/user/viewprofilepage/user-id/5552422) Check permissions schema in the project Settings. Create issue permission need to be checked


author: John Funk
body: Hi Dilli - Welcome to the Atlassian Community!

Run the Permission Helper while you are in the Permission Scheme.


author: Nicolas Grossi
body: [@Dilli Babu](/t5/user/viewprofilepage/user-id/5552422) Comment and create an issue are different permissions, check both for that user please.


author: Nicolas Grossi
body: [@Dilli Babu](/t5/user/viewprofilepage/user-id/5552422) Welcome! Please check the project permission scheme - create issue permission.

comments: author: Dilli Babu
body: Thank you, Nicolas, for your quick response. After creating permission, I am getting same error... Could you please help me more on this.


Tags: cloud

jira-service-management

jira-service-management-cloud
Not seeing Invoice I have paid in the invoices section of Billing
Asked by Ronan Hayes:

Hi,

Has anyone experienced an issue where they have paid a monthly subscription but the invoice is not in the Invoices section in the Billing console?

thanks in advance if you have any idea what may be happening here.

regardss,

Ronan


Answers:
author: Trudy Claspill
body: You should also be able to find invoices by logging in to https:// my.atlassian.com


author: John Funk
body: Hi Ronan,

I had to go a very round about way to get there. Go to Settings \> Billing

Then click on Manage beside one of your products - probably Jira

Then click the Invoices menu option on the left menu.

This should show your previous invoices.

comments: author: Ronan Hayes
body: thanks


author: John Funk
body: You're welcome


author: Nicolas Grossi
body: [@Ronan Hayes](/t5/user/viewprofilepage/user-id/4566677) you might want to contact support.atlassian.com


Tags: cloud

jira-cloud

not-applicable

subscriptions-and-billing
How can i get the date & time according to user timezone for logged work through API
Asked by hvb1kor:

Consider below scenario

UserA is in timezone GMT+5.30

UserB is in timezone GMT+0.0

UserC is in timezone GMT+10.0

UserB is collecting the logged effort and storing in DB through API.

Now how can UserB can get the logged effort through API for UserA timezone?

Issue is, due to change in timezones dates are getting differed.


Answers:
author: Bill Sheboy
body: Hi [@hvb1kor](/t5/user/viewprofilepage/user-id/5406508) -- Welcome to the Atlassian Community!

There appears to be a time zone attribute in the worklog endpoint results: <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-worklogs/#api-rest-api-3-issue-issueidorkey-worklog-get>

Did you check if that value is accurate for the different logs requested?

Kind regards,  
Bill


Tags: cloud

date-time

jira-cloud

rest-api

timezone

worklog
Why are cards with done status being moved to the next sprint after previous sprint is completed
Asked by Kevin Blake:

*** ** * ** ***

Cards that are marked as "done" are being moved to the sprint after the previous sprint is completed. The workflow for our cards is as follows

to do \> in progress \> PR review \> QA review \> done

so they seemingly should not be moved to the next sprint based on what I've read.


Answers:
author: John Funk
body: Hi Kevin - Welcome to the Atlassian Community!

The issues must be in the last column on the Scrum board (far right) regardless of what Status they are in.

comments: author: Kevin Blake
body: The done status is the last column.


author: John Funk
body: What issue type are these cards? Is it all of them? Or just some?


author: Kevin Blake
body: all of them


author: John Funk
body: So all cards in the last column of the scrum board are being moved to the next sprint when you close the sprint?   

It that's the case, you need to open a support ticket with Atlassian for their help. Please post the resolution back here so we can close this one out.

Good Luck!

<https://support.atlassian.com/contact/#/>


author: Dick
body: Hi Kevin,

Please share a screenshot of the board configuration page, tab columns.  
It will give us the opportunity to see whether you're having a scrum or kanban board, and also if your status flow matches Jira's

comments: author: Kevin Blake
body: ![jira screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/339766iDC3C7B1FC2F383A3/image-size/large?v=v2&px=999 "jira screenshot.png")


author: Kevin Blake
body: ![jira workflow screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/339768i68542FB9D135350E/image-size/large?v=v2&px=999 "jira workflow screenshot.png")


Tags: cloud

jira-cloud
Keyboard Shortcut to start JQL?
Asked by Frank Adler:

How can I get a form to start typing JQL?


Answers:
author: Cristian IONESCU
body: Hi Frank,

In Jira, if you're looking to quickly start using JQL (Jira Query Language) to search for issues, you can use the following keyboard shortcut:

### **Keyboard Shortcut:** {#toc-hId-2146580725}

**`g` + `i`**

This combination will bring you directly to the issue navigator, where you can start typing your JQL queries.

### **Steps to Use the Shortcut:** {#toc-hId-339126262}

1. **Press `g`**: This triggers the global navigation shortcuts in Jira.
2. **Press `i`**: This takes you to the Issue Navigator, which is the main search interface in Jira.

Once you're in the Issue Navigator, you can switch to the JQL mode if it's not already active, and start entering your query. If you're using the Basic search mode, you can switch to the Advanced mode (JQL) by clicking on "Advanced" near the search bar.

comments: author: Frank Adler
body: Thanks - that is exactly what I was looking for


Tags: cloud

jira-cloud

jira-software