youngmon/atlassian-qna huggingface dataset:
DELETE
Asked by Mary Ozdemir:

Can you please delete my organization ASAP


Answers:
author: Rebekka Heilmann _viadee_
body: Hello [@Mary Ozdemir](/t5/user/viewprofilepage/user-id/5591492) and welcome to the Community,

this is a place where your questions are answered by other users, Community Leaders and sometimes people from the Atlassian Team.

Have you checked out the documentation on Org deletion? [Delete your organization \| Atlassian Support](https://support.atlassian.com/organization-administration/docs/delete-your-organization/)

You need to cancel any subscriptions first and then have to wait some additional time afterwards depending on your current billing experience. The Support cannot accelerate this process either.

So in other words: you need to wait until the "Delete" button is activated in the Administration.


Tags: cloud

confluence-cloud

not-applicable

organization-administration
copy a confluence table to excel, WITHOUT third party apps / plugins?
Asked by Lloyd Bullard:

Hi,

I have the same issue as this user here -

<https://community.atlassian.com/t5/Confluence-questions/How-to-copy-table-from-Confluence-to-Excel/qaq-p/2234256>

copying and pasting a table from confluence to excel to filter / add formulas etc. causes cell formatting issues.

I am not able to install third party addons, macros etc. as such things need scrutiny by the IT team before they are added, and given their backlog I am not going to get a macro only I need through their review process.

what solutions do people have? I can currently screenshot part of a page and use excels "image to table" tool, but that does not work for very large or wide pages.

thanks in advance.


Answers:
author: Kristian Klima
body: Hello [@Lloyd Bullard](/t5/user/viewprofilepage/user-id/5095770)

Try using Google Sheet as an intermediary.

I copied the following table from the Confluence page view mode to Google Sheets

<https://agent-docs.emplifi.io/home/Training/shortcut-menus-and-keyboard-shortcuts#ShortcutMenusandKeyboardShortcuts-CommonShortcuts>

(Note: the link is from our site built with Scroll Viewport, hence the visual difference).

This was the result:

![2024-09-13_08-56-24.png](https://community.atlassian.com/t5/image/serverpage/image-id/347273i6FD1DA9A840E17E8/image-size/large?v=v2&px=999 "2024-09-13_08-56-24.png")

You can either copy/paste content from Gsheets to Excel or export an xls file.

Hope this helps.


Tags: cloud

confluence-cloud
Change Ownership of A Page
Asked by omelvenymichael:

I need to change the ownership of a page. The following link is inaccurate:

<https://support.atlassian.com/confluence-cloud/docs/transfer-ownership-of-your-content-item/>

There is no 'change owner' option.


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hi [@omelvenymichael](/t5/user/viewprofilepage/user-id/5563237)

What do you mean by There is no 'change owner' option?

Do you see the view ownership option but cannot see the change owner button?

Only confluence admins or users with the Space -\> Admin permissions can change the ownership.

Regards


author: Barbara Szczesniak
body: [@omelvenymichael](/t5/user/viewprofilepage/user-id/5563237) Welcome to the community.

The page that you referenced describes how to change the owner of a page when you are the current owner. This same feature is supposed to be available for Product and Space Admins (<https://support.atlassian.com/confluence-cloud/docs/transfer-content-item-ownership-from-one-user-to-another/>).

As a Confluence Admin, you can also change ownership of a page or pages in the Content Manager Hub, as described here: <https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/New-bulk-action-Change-your-page-owners-in-bulk/ba-p/2657959>


Tags: cloud

confluence-cloud
Adding assets objects using the same in a Confluence page
Asked by Andreas Sundvall:

Hey experts!

We're just finishing up implementing Atlassian Assets as our primary Asset Mgmt tool and loving it!

There are a few road bumps I'm trying to overcome to get this to the next level, hoping someone has suggestions that google failed to find me.

Long story short - each facility we install our hardware at is linked as "location" to each device in Assets.

Each of these facilities has a public page in Confluence displaying all hardware currently on site and I'm hoping to have this populate what's linked in Assets.

**But I have 2 main pain points...**

Basically I'm adding the /Assets table but the problem I'm faced with is that I'm required to configure it manually each time. Preferably this would be in the template fetching a dynamic value (ex. the name is the "location" and other parts of the template are populating this value based on the dynamic value). I could live with having to change the "dynamic" value manually but would of course prefer if "automated" when using the template...

"location" in the example would be the dynamic/changing value:

![2024-09-12_17-59-55.png](/t5/image/serverpage/image-id/347143iD3EC0C1EFB72A8FD/image-size/large?v=v2&px=999 "2024-09-12_17-59-55.png")

Secondly, the columns needs to be configured from default every time I change the value stated in the previous "pain point". Ex. here I've changed the "location" and then the table columns are reverted back to default:

![2024-09-12_18-02-04.png](/t5/image/serverpage/image-id/347144iF2B44F1BF8945A47/image-size/large?v=v2&px=999 "2024-09-12_18-02-04.png")

Any advise would be highly appreciated, 3rd party solutions also! :)


Answers:
author: Marc - Devoteam
body: Hi [@Andreas Sundvall](/t5/user/viewprofilepage/user-id/2866122)

I have came across the same issues and still do.

Same as you, its not very friendly in use.

I haven't found anything to fix or resolve this.


Tags: assets

cloud

confluence-cloud
Inserting a pivot-table macro with REST API
Asked by Carlos Borau Gonz?lez:

I am trying to create a pivot table on a confluence page through the REST API. Basicly I have to peridically update a page on my confluence space with some data oganized as a table. Currently I can update these contents as an html table and later manually wrap the table with the pivot table macro to create the pivot table display on the page, but I would like to do everything automatically from a script by generating the proper XHTML code so that I can update the page by passing this code as the body contents of a REST API content update call.


Answers:
author: Stiltsoft support
body: Hi [@Carlos Borau Gonz?lez](/t5/user/viewprofilepage/user-id/5591092) ,

If you are talking about our [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app and its [Pivot Table](https://docs.stiltsoft.com/tfac/dc-server/pivot-table-42239659.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro, you may insert the macro manually (as you do it now), adjust all the settings in a proper way, and then go check the [page storage](https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html). There you will see not only your current table but all the macros that are used on the page (and the Pivot Table macro as well). You may save everything to your code and change only the part where the table is placed. Then when the page is restored, you'll see all the macros with an updated table.


author: Jim Knepley - ReleaseTEAM
body: Since you mentioned a REST API, I suspect you have a certain level of development expertise.

If tasked with this, I would use Pandas to generate the dataframe and pivot, then export the pivoted dataframe as HTML.

ref:

* <https://pandas.pydata.org/docs/reference/api/pandas.DataFrame.html>
* <https://pandas.pydata.org/pandas-docs/stable/reference/api/pandas.DataFrame.pivot.html>
* <https://pandas.pydata.org/docs/reference/api/pandas.DataFrame.to_html.html>


Tags: confluence-data-center

data-center

filter

macros

pivot-table

rest-api

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Embed youTube videos in confluence
Asked by hpatani:

All references are to some app called Widget connector that I can't seem to find.

I would think something as simple as youTube video embedding would be an inherent capability withing confluence cloud.

What am I missing?


Answers:
author: hpatani
body: [Widget Connector Macro \| Confluence Data Center 9.0 \| Atlassian Documentation](https://confluence.atlassian.com/doc/widget-connector-macro-171180449.html)

I found it - this is answred. thank you!

comments: author: Kristian Klima
body: Actually, [@hpatani](/t5/user/viewprofilepage/user-id/5491322) , if your link points to a DataCenter docs, you seem to be on Cloud :)

<https://support.atlassian.com/confluence-cloud/docs/insert-the-widget-connector-macro/>

You can simply use an iFrame macro :)


author: Liam - DevSamurai
body: Hi [@hpatani](/t5/user/viewprofilepage/user-id/5491322),

You can directly paste the YouTube link to embed videos into the Confluence page:

1. Paste your link to the page
2. Find the **Embed** option from the pop-up panels  
   ![CleanShot 2024-09-13 at 15.11.21@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/347284i484D71DFB35960A4/image-size/large?v=v2&px=999 "CleanShot 2024-09-13 at 15.11.21@2x.png")
3. Your video will show up like the image below, you can also easily adjust the size of the embedded video and other simple display setups  
   ![CleanShot 2024-09-13 at 15.17.14@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/347290iEFA6D4F12B9808F5/image-size/large?v=v2&px=999 "CleanShot 2024-09-13 at 15.17.14@2x.png")  

That's all. I hope it helps!


Tags: cloud

confluence-cloud
Live search macro problem
Asked by Todd Milbourn:

Hello,   

I help support our team's use of Confluence and we're encountering an issue with the live search macro. Several of our users are reporting that the search is no longer able to turn up any matches. This is odd because other search bars we have available continue to work. I've had them log out and log back in. I've also removed the existing live search macro, replaced it with a fresh one and updated the page. That still didn't work.   

Do you have any suggestions for next steps?  

I've included screenshots for reference. Thank you!   

<br />

<br />

![image (1).png](/t5/image/serverpage/image-id/347127i0C4420499FA8D19E/image-size/large?v=v2&px=999 "image (1).png")![image.png](/t5/image/serverpage/image-id/347128i3F4DCE68BC7089C5/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Valerie Knapp
body: Hi [@Todd Milbourn](/t5/user/viewprofilepage/user-id/5201282) , thanks for your question.

There is currently an active incident impacting Confluence in the cloud. Please see here the message <https://confluence.status.atlassian.com/>

Please track the resolution of this incident and see if that resolves the problem.

I hope this helps you.

Cheers

comments: author: Todd Milbourn
body: Thank you, Valerie! This is super helpful and much appreciated


author: Todd Milbourn
body: Hi [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946)  

The search function started working again for me personally last night around 2 p.m. PT. However, we still have colleagues who are unable to access search results.   

Do you know why it might be affecting some of our users but not others?


Tags: cloud

confluence-cloud
How to hide images from Insert Confluence List macro
Asked by Marcus_Webb:

Hi Fellow Confluencers

I used the Insert Confluence list pre-built Macro in a page to get a granluar list of all the pages I'd edited, but it shows the Images I inserted also. Is there a way to only list the Pages (not the images)?

Kind Regards

Marcus Webb


Answers:
author: Barbara Szczesniak
body: [@Marcus_Webb](/t5/user/viewprofilepage/user-id/5489420) Welcome to the Atlassian Community.

It's odd; I can't find a page for this macro in the Confluence documentation, but I am able to add the macro on my page. I thought maybe there would be a help link once I inserted it, but no.

I did find a similar macro that was deprecated for the new editor (<https://support.atlassian.com/confluence-cloud/docs/insert-the-search-results-macro/>). This macro had a **Content Type** parameter that would allow you to exclude attachments, but there is not a similar parameter for the **Insert Confluence list** macro.


Tags: cloud

confluence-cloud
Does the Structure Gadget from Jira still work in Confluence
Asked by Adam Long:

I'm recently upgraded my Confluence to 8.5.10 which I have integrated with Jira 9.4.1, and I noticed that I can no longer see the Jira Gadgets in Confluence. Is there a trick to get Jira Gadgets. I have the gadgets feed setup in Confluence.


Answers:
author: Dave Mathijs
body: Hi [@Adam Long](/t5/user/viewprofilepage/user-id/5409237) Are you talking about a Confluence "Macro" of the third-party app **Structure**? You asked this question in the Confluence group and tagged Confluence but talk about gadgets in Jira.

comments: author: Adam Long
body: The macro. In Confluence I go to the Other Macros and it's no longer available. My understanding is the macro was made available when I added the gadgets feed for my Jira to Confluence.

Note: If I try to edit a page with an existing macro defined I get a title like

Edit '__MSG_gadget.activity.stream.title__' Macro {#toc-hId--327628115}
-----------------------------------------------------------------------


Tags: confluence-data-center

confluence-server

data-center

server
Installed apps do not work in conflunece or jira.
Asked by Mark Carroll:

Hi, I'm having an issue with Installed not working in confluence or jira.

The Easy Heading Macro app in Confluence and the Jira checklist app have stopped functioning correctly. They were working previously, but for some unknown reason, they have ceased to function. Both these apps in Jira and Confluence are working fine for the rest of my team.

I have cleared all browser data, restarted the browser, restarted the computer, and tried a different browser. I also attempted the Jira macro repair, but it did not work either.

The issues.

In confluence Easy heading Macro no longer shows the table of contents on any of my pages. It will not let me uninstall but it is present if I click the edit pencil on the page. If I click the configure icon nothing happens.

In the Jira checklist, when I click on a checklist, no information appears; it just shows the loading circle. If I click 'Configure,' it goes to another screen and again just shows the loading circle. Uninstalling and reinstalling the checklist does not fix the issue.

Google Docs+ for Jira will not let me uninstall it. When I click 'Get Started' or 'Configure,' both just display the loading screen. I do not need this app and would like to uninstall it. This was the last app I installed, and I wonder if it is the root of the issue.

I have also noticed if I create a jira task in a confluence table using / it will show the loading circle. I left it for about ten minutes and it still showed the loading circle. It did however create the issue in jira but it did not show the issue in the table I created it in.

I'm using

Windows 10

Chrome Version 128.0.6613.121 (Official Build) (64-bit)

Thanks for any help in advance,

Mark


Answers:
author: Dave Mathijs
body: Hi [@Mark Carroll](/t5/user/viewprofilepage/user-id/3768269) welcome to the Atlassian Community!

Please note that there currently is an active incident for multiple Atlassian products. You can follow the status on <https://status.atlassian.com> and subscribe for updates.

Personally, I would wait until this issue is resolved before further troubleshooting.

comments: author: Mark Carroll
body: Thank-you for the swift reply Dave, I will wait as you advise.

Thanks

Mark


Tags: cloud

confluence-cloud
Call Blocking Feature in Vonage Contact Center
Asked by thierry_d:

We have recently moved from VBC to VCC. We use the Call Blocking feature on VBC to disallow outbound calls to a list of numbers. Does VCC use that list or is there a way to add blocked (Do Not Call) numbers to the Vonage Call Center system.


Answers:
author: Dave Mathijs
body: Hi [@thierry_d](/t5/user/viewprofilepage/user-id/5591004) welcome to the Atlassian Community!

How is this question related to **Confluence**? I don't really understand, would you please elaborate?


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Notification when given access to a product?
Asked by Ines C:

Hi everyone,

Will users receive an email notification when they are granted access to a product? For example, if they already have access to JIRA as a "User" and then they are assigned a "User" role in Confluence, will they be informed about it?

Thank you.


Answers:
author: Dave Mathijs
body: Hi [@Ines C](/t5/user/viewprofilepage/user-id/5533238) If they already have product access, but now have an additional role, I don't think they get a separate email notification.

comments: author: Ines C
body: Thank you [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)


author: Dave Mathijs
body: While re-reading your question, can you try to explain what you mean exactly by "assigned a User role in Confluence"?

Because granting someone product access gives them the user role automatically in Confluence Cloud.

There are two roles in Confluence:

1. Users
2. Admins

So, how would product access as a user be different from what you describe the "user role"?


author: Ines C
body: Hello [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)

Not sure if I understood the question. I'm referring to the "User" drop-down option when granting someone access to a product via Confluence Settings \> User management.

See here:

![Screenshot 2024-09-13 at 14.17.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/347344i0E6EDA88B6C6594C/image-size/large?v=v2&px=999 "Screenshot 2024-09-13 at 14.17.36.png")


author: Dave Mathijs
body: That means we're on the same page [@Ines C](/t5/user/viewprofilepage/user-id/5533238)

Granting someone the **User** product role provides ++product access++ without admin permissions.

If you were a **Product admin** already and now you select **User** additionally, then you won't receive a notification.

If you don't have are role yet and you are granted the **User** role, then you will receive a notfication.


author: Ines C
body: Got it - thank you so much [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)


Tags: cloud

confluence-cloud
I can't make a page
Asked by Polina Solovyeva:

Issue ID for Atlassian use: a8550104060e44a5a736039038f0e7fa


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Polina Solovyeva](/t5/user/viewprofilepage/user-id/5591002) and welcome,

please provide us more information about your current issue.

Fabio


Tags: confluence-unknown-hosting-type

jira-software

unknown-hosting-type
Invite a customer/client to a project space (or even page) as a guest with restricted access
Asked by David Richardson:

Hi,

We'd like to invite a client of ours to view the work we're doing within our project space for said client as a restricted guest.

I've tried to create a new group and add external email addresses but when the link is clicked from the invite email the external party can choose different projects of ours to go into.

We want to be able to invite a few stakeholders from the client side with 'view only' permissions and full restriction on how they can navigate within the projects, spaces and pages of our organisation - ie. they shouldn't be able to see any other projects or navigate within our org confluence at all.

It seems like there should be a reasonably straight forward way to set this up but I can't find any good tutorial or info in the community. I may be overlooking something so feel free to point me in the right direction - but otherwise, any solution to this problem is much appreciated.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: The way to do this is to protect all spaces and pages you don't want the client to see.

I will typically create a safe group, throw everyone except the external clients into this group, Then add that group to all spaces for read access, You can also create a group for edit access and one for more admin-type things.

Be sure not to add the external users to these safe groups, they should just have the confluence-user and the special external group, and once all that is done, your external users are restricted to just the space/page you want them to be.


Tags: cloud

confluence-cloud
Can I apply a standardized header to all existing Confluence pages without manual edit?
Asked by Andreea Olteanu:

Hi,

I'm looking for advice on how to standardize the layout across all pages in a Confluence space, particularly focusing on applying a consistent header. Here's what we are aiming to achieve:

**For example**, the header should include:

* A specific image that appears consistently on every page.
* A table directly below the image with fixed dimensions (e.g., consistent column widths), but the data inside the table should be editable. This way, users can input different information on each page.

**My question is:**   
Is it possible to apply this updated header structure to all existing pages automatically, without manually editing each page? Ideally, I'm looking for a solution that can be applied efficiently across an entire Confluence space. If anyone has experience with automating this process or knows of any tools/add-ons that could help, I'd appreciate the guidance!

Thanks in advance for your help!


Answers:
author: Fadoua
body: [@Andreea Olteanu](/t5/user/viewprofilepage/user-id/5590942)

Welcome to the Atlassian Community!

Did you try to use a template? Only if you are a Confluence Admin you can create a template then make it a global one.

Please check the following link for more details on how to create it:

<https://confluence.atlassian.com/doc/page-templates-296093785.html>

Let me know if you have any questions

Best,

Fadoua


Tags: confluence-data-center

data-center