youngmon/atlassian-qna huggingface dataset:
ERROR CROSS-PROJECT-DATA project-export Board
Asked by Hao Doan:

Hello,

I'm getting this error during my Pre-Migration checks; see the error below. I can't find the JCMA 135 error code on the support page. Have anyone run into this and can point me to the docs?

ERROR CROSS-PROJECT-DATA project-export Board 'Dev board 1.9.3' is referring to an in-existed saved filter ID: 44570. \[JCMA 135\] Configure an existing filter for this rapid

Thank you,

Hao


Answers:
author: Carla Ann Rowland
body: Doing some quick searches it can be a port communication error but I don't think that is the case. I have come across a similar JQL board filter error.

Review the actual filter: if it is referencing two projects and one of them is not included in your migration then the error occurs. Review the filter then copy the filter for this board to MS Word or Note Pad or write it down and then delete it.

After both projects exist in the cloud then you reinstate the filter and multi-project board.

Another reference is this board

<https://support.atlassian.com/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/>


Tags: cloud

jira-cloud

jira-migration

jira-server

migration-customer-care

server
Unable to add video attachment
Asked by Ladislav Prchal:

Hello, would you be so kind and finally fix uploading of videos to tickets? Currently, you retrieve general error that you cannot save it.

We pay a lot for your product, I would expect at least basic level of service. Explanations such as "do not upload such a big video" (100mb!!!!) are just laughable - you could adjust the video, you can tell the user that such a big video is not uploadable, yet you do nothing.

Would you be so kind and finally fix this basic think?


Answers:
author: Hemalatha Balamurugan
body: Hi [@Ladislav Prchal](/t5/user/viewprofilepage/user-id/1250810) ,

It is possible to upload video files to Jira. However there are limitations regarding the file size.

By default, Jira has a file attachment size of limit 10MB and this can be customized by Jira administrators modifying the Jira configuration.

* Go to**Jira Settings -\> System -\> Attachments**
* Increase the File attachment size to desired limit
* Save your changes

Please note that large attachments can impact the performance of your Jira instance.

comments: author: Ladislav Prchal
body: Excellent, sounds great, why does the error message say general error line, instead of telling me, what is wrong? Ie:

"Your video is too big, we are unable to save it. Adjust the video limit with your Jira Administrator or click here to decreese quality".


author: Hemalatha Balamurugan
body: Jira directly doesn't serve the feature to provide detailed error message as the attachment upload could have failed for several reasons,

* Server configuration
* File Size limit
* Network error etc.

However you can setup custom notifications whenever an upload fails using Jira Automation or Scriptrunner event based mail notification.


author: Ladislav Prchal
body: That is so great. So now I have added a long comment, lots of small videos that shouldnt be over the gap and yet I get error.

So I am now wasting my time trying to remove-\>save-\>putback-\>move to next video.

Would you be so kind and **not** accept video that is not going to be saved?

When you were desigining it, did you thought this is the good practice how to upload thinks? Not to inform user that there is something wrong and wait for him to waste time?


author: Ladislav Prchal
body: Excellent, in the end I had to remove all videos and reupload them hoping it will help. Absolute pleasure working with Jira. Totally gonna recommend it.


Tags: cloud

jira-cloud
Automation rule and Linked issue
Asked by Mohamed Alaa:

I have an issue type as the main and it has their workflow, and I have other issue types as subprocesses they created and linked to the main one based on the main workflow.

And I have 2 automation rules .. the first one for the main process issue type for transition automatic based on the closure status of subprocess.

The second one for create the subprocess issue types once the main issue type transiting to the next status of the main workflow.

My question is I want to update the second automation rule to check if the linked issue type already created before, then reopen it, else create a new issue type and link it to the main.


Answers:
author: Bill Sheboy
body: Hi [@Mohamed Alaa](/t5/user/viewprofilepage/user-id/5513616) -- Welcome to the Atlassian Community!

Without seeing the specifics of your rule, issue types, linking, and so on...

Please try writing JQL which can identify an example, existing issue that was already created.

That JQL could then be used with either a Related Issues Condition or the Lookup Issues action (and other conditions) to identify the issue's existence in your rule.

Kind regards,  
Bill


Tags: cloud

dc
connecting jira to azure
Asked by Hamza Moussaoui:

i want to pull all the data available in jira and store in a data lake in azure i will use the linked service and connector this will solve this problem ?


Answers:
author: Dhiren Notani_Exalate_
body: Hi [@Hamza Moussaoui](/t5/user/viewprofilepage/user-id/5544071) ,

Thanks for asking your question here on the Atlassian Community.

I am Dhiren, one of the Solutions Engineers working at Exalate.

I would recommend you to try out a completely decentralized solution like [Exalate](https://marketplace.atlassian.com/search?query=jira%20issue%20sync) in this case.

You can bi-directionally synchronize Jira Issues with Azure DevOps WorkItems and you can customize the rules using the Groovy based scripting engine provided by Exalate.

Thanks, Dhiren


author: Josh_Unito
body: [@Hamza Moussaoui](/t5/user/viewprofilepage/user-id/5544071) There's a no-code solution for syncing Jira issues with Azure DevOps items if you prefer a more efficient point-and-click solution that's fully configurable. Here's a guide on [how to sync Jira and ADO](https://bit.ly/ATL-ADO-Jira-guide) with Unito.


author: Vronik
body: Hi

Look at this

<https://community.atlassian.com/t5/Crowd-questions/Connecting-Azure-AD-and-Jira-Cloud/qaq-p/715974>

<https://support.atlassian.com/jira-cloud-administration/docs/integrate-azure-devops-with-jira/>


Tags: azure

cloud

jira-cloud
Add custom field value to automated email
Asked by Jenn K:

I would like to automate an email in Trello that includes the value to which a custom field is set.

My custom field is: Team Recommendation. Let's say the value is set to: Reject.

I want my email to say: We have decided to ++Reject++ the case.

The following doesn't seem to work: We have decided to {TeamRecommendationvalue} the case.

Any suggestions?

Thank you.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jenn K](/t5/user/viewprofilepage/user-id/5376620) welcome to the community ? try using {{%TeamRecommendationvalue}}. See <https://support.atlassian.com/trello/docs/working-with-custom-fields/>

comments: author: Jenn K
body: Thank you, [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993)

That solution worked after I removed the word "value." So it's {{%TeamRecommendation}}

Thanks for the quick response!


author: Hannah Humbert - Simpla Workflows
body: Ah, right I thought the field was named "TeamRecommendationvalue" ? Glad that's working for you!


Tags: automation

custom-field

email
If I pay the subscription and then cancel it, they will charge me
Asked by Sandra Cruz:

Si pago la suscripci?n y luego la cancelo, me cobrar?n


Answers:
author: Tansu Akdeniz
body: Hi [@Sandra Cruz](/t5/user/viewprofilepage/user-id/5376600)

Welcome to the community.

[Cloud Terms of Service](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiXuajBpeyCAxU_FRAIHZ4OAwIQFnoECA8QAw&url=https%3A%2F%2Fsupport.atlassian.com%2Ftrello%2Fdocs%2Fcloud-terms-of-service-summary-of-changes%2F%23%3A~%3Atext%3DIn%2520addition%252C%2520customers%2520are%2520free%2Cthe%2520other%2520Atlassian%2520cloud%2520offerings).&usg=AOvVaw3rwGHw57ERbSqXTQDwiqR8&opi=89978449)
> **Mutual Termination Rights**. We offer additional mutual rights to terminate the terms for cause. In addition, customers are free to terminate at any time (and we offer a refund for customers' first 30 days on Trello, consistent with the other Atlassian cloud offerings).

[Change or cancel your Trello plan](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiilYL4pOyCAxUdGxAIHbQHB6kQFnoECBMQAw&url=https%3A%2F%2Fsupport.atlassian.com%2Ftrello%2Fdocs%2Fchange-or-cancel-your-trello-plan%2F%23%3A~%3Atext%3DTo%2520cancel%2520your%2520Trello%2520Premium%2Cthe%2520bottom%2520of%2520the%2520page.&usg=AOvVaw14KRd9Yyz73gHwVLnndV23&opi=89978449)
O meu quadro n?o abre, da erro. O trello est? fora do ar?
Asked by Paloma Masson Silva:

-


Answers:
author: Ste Wright
body: Hi [@Paloma Masson Silva](/t5/user/viewprofilepage/user-id/4758820)

There was an incident for Trello on 30/11/2023 which is now resolved - see: <https://trello.status.atlassian.com/>

Is this still an issue for you now?

Ste

---

And in Portuguese, according to Google Translate...

Houve um incidente no Trello em 30/11/2023 que j? foi resolvido - veja: <https://trello.status.atlassian.com/>

Isso ainda ? um problema para voc? agora?
Fui desconectado do Trello 30/11, algu?m pode ajudar?
Asked by will:

N?o consigo entrar no Trello, est?o com dificuldades para abrir meu quadro, fui desconectado.


Answers:
author: Ste Wright
body: Hi [@will](/t5/user/viewprofilepage/user-id/5376496)

There was an incident for Trello on 30/11/2023 which is now resolved - see: <https://trello.status.atlassian.com/>

Is this still an issue for you now?

Ste

---

And in Portuguese, according to Google Translate...

Houve um incidente no Trello em 30/11/2023 que j? foi resolvido - veja: <https://trello.status.atlassian.com/>

Isso ainda ? um problema para voc? agora?
hello my trello account suddenly deactivated itself, can someone help me. thx!
Asked by getgacha idn:

hello my trello account suddenly deactivated itself, can someone help me. thx!


Answers:
author: Ste Wright
body: Hi [@getgacha idn](/t5/user/viewprofilepage/user-id/5376452) , [@MC](/t5/user/viewprofilepage/user-id/4162205)

There was an incident for Trello on 30/11/2023 which is now resolved - see: <https://trello.status.atlassian.com/>

Is this still an issue for you now?

Ste


author: MC
body: Trello has been down for almost 2 hours...
Is Trello down today?
Asked by EditWiz:

Hey everyone! Not sure if this is a me issue or it's happening to everyone using Trello. I'm getting a "You have been disconnected from Trello" message, and refreshing appears to start working, but then it's like it loses connection.

I've refreshed the browser, closed and opened Trello, disconnected and reconnected to the Wifi, and it still has issues.

Anyone else experiencing this?

Thanks in advanced!


Answers:
author: Jimmy Seddon
body: Hi [@EditWiz](/t5/user/viewprofilepage/user-id/5376416)!

Yes.

According to Trello's Statuspage it looks like there is an active incident: <https://trello.status.atlassian.com/>

I'd follow that for updates for when it comes back online.

comments: author: EditWiz
body: Hey [@Jimmy Seddon](/t5/user/viewprofilepage/user-id/512822) !!

Thanks so much! I'll do that.
How to upgrade from the free version to the premium version?
Asked by RGuiout:

Hello,

I want to upgrade from the free version to the premium version.

How i can do ?

Thanks in advance


Answers:
author: Tansu Akdeniz
body: Hi [@RGuiout](/t5/user/viewprofilepage/user-id/5376373)

Welcome to the community.

Please check this page: [Change or cancel your Trello plan](https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/)
Trello fora do ar? 30/11/2023
Asked by Mayra Vendraminni:

Bom dia! Sabem me informar se o trello est? fora do ar? Estou tentando logar, por?m, sem sucesso. A p?gina inicial de login n?o carrega. J? tentei navegar por outro navegador, ainda assim a diverg?ncia persiste.


Answers:
author: Sal
body: Oi [@Mayra Vendraminni](/t5/user/viewprofilepage/user-id/5376377)! Obrigado por entrar em contato conosco, e sinto muito pelo transtorno. Nosso time est? atualmente investigando esse problema da indisponibilidade do Trello, e est? trabalhando para traze-lo de volta o mais r?pido poss?vel.

Mais detalhes e informa??es ser?o passados na nossa p?gina de Status: <https://trello.status.atlassian.com>

N?o hesite em retornar o contato se houver algo mais que possamos te ajudar. Muito obrigado pela sua compreens?o.
Trello est? fora do ar
Asked by Luiz Felipe Gomes de Menezes:

### Preciso urgente do retorno, todo fluxo de trabalho da empresa passa pelo trello {#toc-hId-2087502377}


Answers:
author: Sal
body: Oi [@Luiz Felipe Gomes de Menezes](/t5/user/viewprofilepage/user-id/5376358)! Obrigado por entrar em contato conosco, e sinto muito pelo transtorno. Nosso time est? atualmente investigando esse problema da indisponibilidade do Trello, e est? trabalhando para traze-lo de volta o mais r?pido poss?vel.

Mais detalhes e informa??es ser?o passados na nossa p?gina de Status: <https://trello.status.atlassian.com>

N?o hesite em retornar o contato se houver algo mais que possamos te ajudar. Muito obrigado pela sua compreens?o.
Is Trello Down?
Asked by Sonja S_:

We're having trouble loading Trello. {#toc-hId--410513590}
----------------------------------------------------------

Check your connection and try refreshing the page.

Refreshing, but nothing - just this message.

Anyone knows when can it be expected to be up and running again?

Thanks


Answers:
author: Dreamsuite Mike
body: ![Screenshot 2023-11-30 214025.png](https://community.atlassian.com/t5/image/serverpage/image-id/294642iA0AE9AC17D1A0291/image-size/large?v=v2&px=999 "Screenshot 2023-11-30 214025.png")

<https://trello.status.atlassian.com/incidents/gtyfsmrpb4nc>

They are working on it...

Take the time to go for a walk, cut your toenails, meditate, write some ideas down on paper

### ? {#toc-hId-2087502408}


author: Nathan Smith
body: Hey there!

We're so sorry about the trouble!

Our team is investigating the problem and working to get Trello back up and running normally as quickly as we can.

I'd recommend keeping an eye on our Statuspage as we'll post any updates there as we have them - <https://trello.status.atlassian.com>

Thanks for hanging in there with us!


author: Home Poets Construction
body: Trello won't load on my computer, but the app on my phone seems to be loading okay. Maybe try your phone?


author: Lisa
body: This has never happened and it is very frustrating


author: Philippe Mailhot
body: it's also down for us...
When will Trello be back up and running?
Asked by MW:

I am pretty much waiting until Trello is back up and running to start my work for the day. Any idea when it will be back up and running?


Answers:
author: Nathan Smith
body: Hey there!

We're so sorry about the trouble!

Our engineering team is investigating the problem and working to get Trello back up and running normally as quickly as we can.

I'd recommend keeping an eye on our Statuspage as we'll post any updates there as we have them - <https://trello.status.atlassian.com>

Thanks for hanging in there with us!


author: MW
body: It was working for a little while, and then it died again.


author: Home Poets Construction
body: Trello won't load on my computer, but the app on my phone seems to be loading okay.


author: Dreamsuite Mike
body: It is down and Atlassian are aware, I am sure it'll be up and running again...

<https://community.atlassian.com/t5/Trello-questions/Is-Trello-Down/qaq-p/2548034>

comments: author: MW
body: Woot woot! It's back!

:)


author: Lisa
body: Same here. This is frustrating and very scary

comments: author: MW
body: Yes it is. I think the app is still working. I just checked on my tablet. Crossing fingers.
Add user
Asked by Wanessa David do Carmo:

I have a free plan.

How many users can I invite to my workspace on a free plan?

10? 50? 100?


Answers:
author: Erick Doerre
body: Hi Wanessa, and welcome to the community!  

Free Trello Workspaces have a limit of ten (10) boards open at a time and you won't pay for inviting members. When it comes to how many users you can add to your boards and Workspaces:  

- 1600 users per board  
- 4000 per Workspace  

All these limits you can find here: <https://trello.com/1/resource/limits>  

Have a great weekend! :)

comments: author: Wanessa David do Carmo
body: Thank you so much!!!

I apreciate your help!!
Unable to sign into Trello app on Windows with AzureAD credentials
Asked by IvarMH:

When trying to log in to the Trello App on Windows using my Azure AD credentials I get prompted with the following error:![Screenshot 2023-11-30 125627.png](/t5/image/serverpage/image-id/294624iA4CC52461381F045/image-size/large?v=v2&px=999 "Screenshot 2023-11-30 125627.png")

Other apps have solved this by having the sign in process take place a system browser window like Edge. When signing into my account in edge I can access Trello in the browser without issues.


Answers:
author: Erick Doerre
body: Hi, Ivar. I'm sorry to hear about this issue.  

Please raise a ticket with our support team at <https://trello.com/contact>, and we'll gladly have a look at it for you.


Tags: azure

sso

windows
how can i change my email here if my used google account is deleted
Asked by arfel kaven lansin:

hello good day can you help me change my primary email here in trello my old gmail account is deleted and i have to change my email here


Answers:
author: Dreamsuite Mike
body: Hi [@arfel kaven lansin](/t5/user/viewprofilepage/user-id/5375819)

This article should help you:

<https://support.atlassian.com/trello/docs/changing-an-email-address/>
Trello checklist
Asked by Daniel:

Hi,  
how can I create an automation that:

1. Creates individual tasks from checklist as new cards with due dates?

2. It will link individual tasks to the main checklist.

for now I have:

when the red "to do" label is added to a card, for each checklist item, convert the item to a linked card in list "Task"


Answers:
author: Dreamsuite Mike
body: Hi [@Daniel](/t5/user/viewprofilepage/user-id/5373452)

I think my article will help you:

<https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Parent-Child-Card-Linking/ba-p/2418149>

comments: author: Daniel
body: Thanks, It was helpful.


author: Dreamsuite Mike
body: Do let me know if you have any specific questions


author: Daniel
body: I am looking for automation in which:

If an item is not checked in the checklist for 5 days, an e-mail is sent


author: Dreamsuite Mike
body: If you are using the linked cards feature, you could move that functionality to the "child" card and use a due date automation to make it happen...


author: Daniel
body: Last question.

How can I set the date by which the task on the child's card from the chcecklist should be completed?

The date should be taken from the mother's card


author: Dreamsuite Mike
body: Of course Atlassian haven't made this easy. All they have to do is provide variables for {checklistitemdate} and {checklistitemmember} and this would be so simple.

There is of course a workaround.

There is a little known automation that cleverly converts any date related text to a due date and removes the text...

![Screenshot 2023-12-01 094149.png](https://community.atlassian.com/t5/image/serverpage/image-id/294824i57EB4CA570DFD158/image-size/large?v=v2&px=999 "Screenshot 2023-12-01 094149.png")

You can use this in conjunction with the **when an item is added to a checklist, convert to linked card**automation and it looks a little something like this:

![ezgif.com-video-to-gif (28).gif](https://community.atlassian.com/t5/image/serverpage/image-id/294825i0A735B1796914211/image-size/large?v=v2&px=999 "ezgif.com-video-to-gif (28).gif")


author: Daniel
body: I just have to wait until they add these variables.

I am preparing the sales process and I have set task dates in the checklist that are based on the custom field. I probably won't be able to describe these tasks as you showed.

Thank you very much for your quick reply.


author: Daniel
body: ![Zrzut ekranu 2023-12-01 110751.png](https://community.atlassian.com/t5/image/serverpage/image-id/294834i8D716943870176F6/image-size/large?v=v2&px=999 "Zrzut ekranu 2023-12-01 110751.png")


author: Dreamsuite Mike
body: I very much doubt they will add them to be honest. I have been asking for a long time.

I will look to see if I can find a solution with the API...
Limit user to see specific cards.
Asked by ?brahim Uzar:

I want to give access to a user to be able to view only the cards that they're added in on a board. I don't want them to see any of the cards that they're not a member of on the board. Does the Premium membership offer this option?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@?brahim Uzar](/t5/user/viewprofilepage/user-id/5375708) welcome to the community ? It's not possible regardless of which Trello plan you are on to only give access to certain cards within a single board. The only way to give someone access to a card is to add them to the whole board which will mean they can see all cards on that board.   

What I'd suggest is to create a separate board for that user and automatically sync cards to that board when a card is assigned to the user. You can then remove them from the main board and only share the secondary board with them. That way you can choose which information you want to share with them. You can achieve this using [target=_blankbutler automation](https://support.atlassian.com/trello/docs/butler-overview/) or [target=_blankUnito's board sync power-up](https://trello.com/power-ups/595e989fa8f137d2af456fd4). Unito will give you a true 2-way sync between boards, however, it is a paid solution.


author: ?i?dem B?y?ka?ik
body: Merhaba [@?brahim Uzar](/t5/user/viewprofilepage/user-id/5375708),

Biz Hipporello olarak Trello ile entegre web portallari olan Power-Uplar yapiyoruz ve [Trello Card Share Power-up](https://www.hipporello.com/trello-power-ups/trello-card-share?utm_campaign=atlassian_answer&utm_source=atlassian&utm_medium=answer)'i da trello uzerindeki kartlardan bir veya birkacini bir web portale koyarak, sadece giris izni verdigin kisi(lerin) gormesini saglayan bir urun.

Dolayisiyla aslinda senin Trello panonda sadece sen kalip, diger kisilerle kendi kartlarini paylastigin bir yapi mumkun. Istersen bi dene, sormak istedigin merak ettigin bir nokta olursa buradan veya websitemiz uzerindeki chatten yazabilirsin, daha hizli kesif icin demo talep edebilirsin. Bu arada isminden yola cikarak Turkce yazdim, ingilizce devam edebiliriz tercihine gore.

Umarim isine yarar, Iyi calismalar!


Tags: access

permission