youngmon/atlassian-qna huggingface dataset:
Backup respaldo
Asked by Sol Benday?n Sult?n:

Hola

Todav?a estoy en la versi?n gratuita y necesito hacer un respaldo o backup en mi pc semanalmente y que todas las actividades se guarden con la descripci?n y el checklist. Necesito todas la fichas completas cuando haga el respaldo.

Es posible en la versi?n gratuita o debo actualizar mi cuenta a premium.

Por favor necesito su ayuda urgentemente

Gracias a todos


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hola [@Sol Benday?n Sult?n](/t5/user/viewprofilepage/user-id/4579466) ?

?Bienvenidos a la Comunidad! Actualmente, Trello tiene una funci?n de exportaci?n que est? disponible para todos los miembros de la junta, incluidos los Observadores de la junta. Se puede encontrar en el Men? del tablero\> M?s\> Imprimir y exportar.

Dependiendo de sus requisitos, es posible que necesite Premium, ya que Trello Premium le permite exportar todos los tableros en su espacio de trabajo en formato CSV y JSON. Tambi?n puede incluir todos sus archivos adjuntos como un archivo .zip en su formato nativo. Para hacerlo, vaya a la p?gina de su espacio de trabajo Premium y seleccione la pesta?a "Exportar".

[Puede encontrar m?s informaci?n sobre esto aqu?.](https://help.trello.com/article/747-exporting-data-from-trello-1)

Adem?s, hay un Power-Up que tambi?n puede ayudar que se llama [Backups for Trello](https://trello.com/power-ups/5f68db5b510db84238769710).

Espero que esto ayude, pero si tiene alguna otra pregunta, ?pregunte ?

Todo lo mejor,

Laura

comments: author: Dasha Shakov
body: Thanks for the shout out, [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)


Tags: backup
CNPJ do Trello, algu?m sabe?
Asked by Jo?o Lira:

Minha contabilidade est? precisando do CNPJ do Trello para registrar os pagamentos. Essa informa??o n?o consta no Recibo ou em lugar algum.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Ol? [@Jo?o Lira](/t5/user/viewprofilepage/user-id/4579454) ?

Bem-vindo ? comunidade! Eu recomendaria levantar um t?quete de suporte diretamente com o Suporte Trello no t?pico Faturamento e espero que eles consigam resolver isso para voc?.

Voc? pode levantar um t?quete aqui: <https://trello.com/en-GB/contact#/>

Espero que isso ajude, mas se voc? tiver alguma outra d?vida, pergunte ?

Tudo de bom,

Laura


author: rodrigo garcia quevedo
body: bom dia estou com o mesmo problema com a minha contabilidade sobre o cnpj ou o EIN da plataforma
how to set up sound notifications
Asked by ????????:

Hello! I need a sound that will mean the appearance of a new card in the board. What should I do to set up it?


Answers:
author: Brittany Joiner
body: [@????????](/t5/user/viewprofilepage/user-id/4567761) you might be able to configure some settings on your computer for enabling sounds for notifications (for example here's how to do it on mac: <https://www.imore.com/how-enable-and-disable-notification-sounds-your-mac> ). I'd recommend downloading the Trello desktop app, and then make sure you're watching the boards you want notifications on, then look at your computer's settings for sounds for notifications.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/162895i22E041A3F0A741C8/image-size/large?v=v2&px=999 "image.png")
Shouldn't adding an address or location via the api turn on the map feature automatic?
Asked by roboten:

So I'm sending in an adress that is formated in the following way:

"Johansdalsv?gen 2 d 70231, ?rebro"

When I'm trying to add the location manually in Trello I can find it and the map comes up like expected.

Apart from sending in the address when creating the card, is there anything else that needs to be done?


Answers:
author: milynnus
body: [@roboten](/t5/user/viewprofilepage/user-id/3923057)

There are 4 card attributes for location - locationLabel, address and a pair of Lat and Lon. These are not available as variables so you need to insert it via an address at the back of a card. The alternative is to apply reverse geocoding and update the card via api.

comments: author: roboten
body: "Back of a card"? In the description or where? And I only need to insert one of those options right?


author: milynnus
body: [@roboten](/t5/user/viewprofilepage/user-id/3923057)

Yes, you click location, enter the address, it gives you a dropdown list for you to choose. But if you want to do it as part of some automation you might have to use something like this.

<https://trello.com/c/TVe3Rf7V/51-update-card-location-information-using-geocoding-services>
How to remove/replace user's emojis?
Asked by Corben Dalas:

Hello.

Question 1:

I added some user\`s emojis. Than design was changed by me \& I added new emojis (Ver.2) with same names (Ver.1).

Now emojis are displaying with old design (Ver.1) (in checklists, e.g)

**How can I remove/replace old version of emojis?**

*** ** * ** ***

Question 2:

**Emojis are not displaying on Trello mobile app** . What to do about it? Maybe, there are some image requirements or smth for mobile version?

*** ** * ** ***

Thank you in advance


Answers:
author: Ryan
body: Hi Corben,

1. There isn't currently a way to delete an emoji, but if you create a new version, just upload it with the same emoji name and it will replace the existing one.
2. We don't currently support custom emojis on our apps, but I'll note down your feedback for our mobile teams!

Thanks,  
Ryan

comments: author: James Galyen
body: Thank you for the fix! Highlight over the icon and hit x

If you want two with the same name, make the first character initial caps and the second one all lowercaps


Tags: app

emoji

mobile
Power-up Jira / Trello authorization not working
Asked by Erwan:

After adding Jira power-up, I have to enter the Jira URL in Trello. After clicking on "Connect to Jira", from here I observed two behaviours:

- Yesterday: the Atlassian webpage opens on the homepage but nothing else happens from there.

- Today: I didn't change anything but a page opens to show a message "Trello is connecting to Jira". A few seconds later I have the following error displayed on the screen

```
"Error while validating tenant and addon enabled"
```


Answers:
author: Alex W
body: Hi all, this issue has now been fixed. We're sorry for the inconvenience this caused. If you're still experiencing an issue, shoot us a ticket in Trello Support - <https://trello.com/contact>


author: Andrea Crawford
body: There was a bug that has since been fixed. Can you confirm it's now working as expected?

comments: author: Erwan
body: Unfortunately, I still have the error:

```
"Error while validating tenant and addon enabled"
```


author: Alex W
body: Hey [@Erwan](/t5/user/viewprofilepage/user-id/4578307), can you raise a ticket in Trello Support? <https://trello.com/contact>


author: Michael Christensen
body: I have the same issue also.

comments: author: Michael Christensen
body: Works for me now.


author: Thao Vu
body: I got the same issue, want to know how to fix it.
Set Custom Field to first Attachment linked
Asked by Raegan Fordemwalt:

Hey, I have a process that links my team's Trello cards to outside websites through the attachments. However, we want to move the attachments from being attached to being in a custom field. Is there a way I can trigger a command so that when a card is moved into a list, the latest attachment (with the box.com link) is put into our custom field?

Thanks so much!


Answers:
author: Iain Dooley
body: [@Raegan Fordemwalt](/t5/user/viewprofilepage/user-id/3885381) this BenkoBot function would do it:

<https://gist.github.com/iaindooley/0cb5d36a528446e6eabb96e41e71fc6b>


Tags: butler
Emojis do not work in UI Tabs
Asked by Danny Baker:

Hey!   

Minor bug to report (let me know if there is another way to post this at all?)  

But if using emojis within a UI tabs, they change and display as a blue star rather than the emoji selected! Was hoping to use the emoji flag for UK and AUS!![Capture.PNG](/t5/image/serverpage/image-id/226530i033716AF2EFC7CC7/image-size/large?v=v2&px=999 "Capture.PNG")

Thanks,  
Danny  

<br />


Answers:
author: Jack Brickey
body: Hi [@Danny Baker](/t5/user/viewprofilepage/user-id/5082594) , Welcome to the community.

Ultimately, I think you should report this to [Atlassian support](https://support.atlassian.com/contact/#/). I did find a similar open issue reported that she may want to review and vote up - [CONFCLOUD-71576](https://jira.atlassian.com/browse/CONFCLOUD-71576) . I am uncertain if it is the same cause or not for that reason, I recommend reaching out to Atlassian support.

comments: author: Danny Baker
body: Nice one! Thanks for this! =\]


Tags: cloud

confluence-cloud
content of the page based on user location (or user group?,
Asked by Michal Klucz:

Hello, we are using confluence cloud as the company intranet.

today my HR dept asked me can we create dynamic content for the company benefits page. so our small but growing US team will see their benefits, while the UK team will see theirs.

ofc got two ideas, macro based on IP location, or if a user is a member of team-UK or team-US group but I wonder if this is even possible.


Answers:
author: Andy Gladstone
body: [@Michal Klucz](/t5/user/viewprofilepage/user-id/4118097) the quick and unfortunate answer is that Confluence Cloud does not natively support dynamic content based on geolocation. I am not aware of any apps that can change the general login experience based on location either. What you really are looking for is home pages that differ based on group. My simple suggestion is to build a home page that acts as a gateway for users, with something like a click here if you are based in the US or click here if you are based in the UK which would then direct the user to the appropriate content.   

Good luck!


author: Marta Wo?niak-Semeniuk
body: Hey, if you can create two user groups "UK-based" and "USA-based" then you can make the page (and all pages underneath it) only visible to one of the groups, but not the other.


author: Michal Klucz
body: Thank you both, that was exactly what I said to my HR but of course, I wanted to confirm my understanding with experts.


Tags: cloud

confluence-cloud
technical documentation in confluence cloud
Asked by Andreas Schierz:

Hi there,

i?m struggeling in doing technical documentations in confluence...

For me it is crucial to be able to link to headers and create references to figures, tables, ... somewhere in the text or even other pages.

Ok, for header i can copy links or create anchors... but still thats much more complicated than using MS Word. Furthermore, if you?re using anchors and try to reference them, you don?t get a list of all anchors used on a page.

But the real problem starts in referencing figures: I cannot create an anchor for figures nor can i copy a link nor is there a possibility for numbering them.

Remark: I don?t want to use plugins!

looking forward to read some tips

kind regards

Andy


Answers:
author: Andreas Schierz
body: thx for your reply!

this pages do not answer ho to link to a table, picture, figure, ...


author: V V S N Sudheer Vissa
body: Please refer

<https://confluence.atlassian.com/doc/anchors-139442.html>

<https://confluence.atlassian.com/doc/develop-technical-documentation-in-confluence-226166494.html>


Tags: cloud

confluence-cloud
How can I disable page update notifications for all pages of a certain space?
Asked by Siegfried Steins:

Hi,

I know, that it's possible to deactivate page update notifications in my user profile.

However, when deactivating watching a space, it doesn't work. I also tried to activate and deactivate watching the whole space, but that didn't work either.

Below the three spaces, I still watch, I have a list of 20x110 = 2200 single pages.

I don't wanna check the whole list whether there are still pages in or out of my scope.

How can I deactivate notifications for ALL pages of a CERTAIN space?

Thanks a lot in advance \&  
Warm regards :)


Answers:
author: Nicolai Sibler
body: Hi [@Siegfried Steins](/t5/user/viewprofilepage/user-id/3545953) ,

there's a feature request quite similar to your need: <https://jira.atlassian.com/browse/CONFSERVER-8458>

You may check if the workaround mentioned there is working for you. If you need to keep the watches from pages in other spaces, you'd have to adjust the database command accordingly.

Hope that helps!

Kind regards,

Nicolai

comments: author: Siegfried Steins
body: Hi [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119)

Thanks for you feedback.

No, this does not fit, as Database changes for deactivating watched pages was declined due to security reasons.

Still seeking for a smart solution...

Best  
Siegfried


author: Nicolai Sibler
body: Good luck! ;-)

You don't happen to have the ScriptRunner plugin installed, do you? That's the only tool I'm familiar with that performs such bulk actions via the UI.


Tags: confluence-server

data-center

notification
Macro: Uploading files
Asked by Vanessa Wilcken:

Hello,

I would need some support editing one of my Spaces. I would like to add on a page the possibility for users to upload files. If I add the macro "Attachments" it just adds an entire list of files, that are attached to the side, but not the option to upload files.


Answers:
author: Rilwan Ahmed
body: Hi [@Vanessa Wilcken](/t5/user/viewprofilepage/user-id/5082526) ,

Welcome to the community !!

In attachment macro settings, you have an option to enable Upload or not.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/226544iBEE21F4A14A2F468/image-dimensions/290x121?v=v2 "image.png")

You can go through below link for more details:

<https://support.atlassian.com/confluence-cloud/docs/insert-the-attachments-macro/>
How to send notifications to attendees(non-confluence users) in confluence meeting template
Asked by MahanthPrudhvi:

I'm looking for an option where I can send/automate to send mail notifications to meeting attendees(includes Non Confluence users) in confluence cloud.

Thanks.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@MahanthPrudhvi](/t5/user/viewprofilepage/user-id/4935018) ,

an option is to create a meeting note with all attendes mentioned so that they can receive an email with a link to the page that include the meeting agenda.

For the non confluence user, you can't send them an email automatically using builtin features.

Fabio

comments: author: MahanthPrudhvi
body: Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) for the response but i am looking for an option where Non confluence users can be notified.


author: Fabio Racobaldo _Herzum_
body: Hi [@MahanthPrudhvi](/t5/user/viewprofilepage/user-id/4935018) , you could manage those external users as guest <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>


Tags: cloud

confluence-cloud
Can a user with customer access to the portal view shortcut links on the Confluence spaces?
Asked by Fahad Akhtar:

Hi,

I have created a shortcut to some SharePoint links/documents on the Confluence spaces. I do not see a way to control access when creating these shortcuts. How can I control access to these shortcuts? I understand that my customer would need to have access to the SharePoint document/link, but I do not want them to even know that there is a shortcut there. When I tested this out, acting as a customer with access to a space via the portal I cannot view the shortcuts which is good, but I wan to confirm. Can the customer see shortcuts we create on the Confluence spaces? If so how can we control that access, if there is even a way?

Thanks,  
Fahad


Answers:
author: Brant Schroeder
body: [@Fahad Akhtar](/t5/user/viewprofilepage/user-id/3558740) from what I was able to see it looks like you are correct and they are not visible. If you are truly concerned about them seeing the links if Atlassian was to make a change in the future you could just create a page that would house all the links and add page security around it so it would only be visible by your team and not the customer.


Tags: cloud

confluence-cloud
Word import shows Red X on image once exported to a new space
Asked by Stephanie Hurt:

Space was exported to a new instance and now word import shows one of the images on the page as a RED X. Others are displaying fine.


Answers:
author: Brant Schroeder
body: [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) Do you have access to the old instance, is the file in the old instance attached properly? Since it is just one file I would suggest just attaching it again.

comments: author: Stephanie Hurt
body: Yes, I do have access and downloaded the file and reattached it and it appeared the same.


author: Stephanie Hurt
body: The file is originally in .docx format. If I change the extension to .doc it appears correctly.


author: Brant Schroeder
body: [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) so it was not displaying, even after you reuploaded the document as a docx?


author: Stephanie Hurt
body: That's correct. The Red X appeared as the image even when I reuploaded the document as a docx


author: Brant Schroeder
body: [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) I wonder if something is wrong with that file. If you save the .doc file that is working as a docx will it now load after uploading it?


Tags: confluence-server

server
Get data from attachment
Asked by dejongnj:

I'm looking to create a custom script to get and display data from a file attached to a document, e.g. a json or csv file.

I know there are macros that display these files, but if I'm looking to do something more, how can I get access to the files attached to a confluence page or workspace.

E.g. lets say there is a data.json file that I want to attach, and I want to write a custom script to process and display that data in an interesting way, how can I get access to that. It is trivial to do if that csv were hosted elsewhere, then I'd make a request for the document itself via the url. But when it is attached to a page, I don't know what that url is, or whether there is some other mechanism.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@dejongnj](/t5/user/viewprofilepage/user-id/5081890) ,

welcome to the Atlassian community!

You can retrieve attachments within your script through the resta api.

For confluence server : <https://docs.atlassian.com/ConfluenceServer/rest/8.0.0-m90/#api/content/{id}/child/attachment-getAttachments>

For confluence cloud : <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content---attachments/#api-wiki-rest-api-content-id-child-attachment-get>

Hope this helps,

Fabio

comments: author: dejongnj
body: Thanks! THis looks to be what I was looking for! Much appreicated.

Any way to do that directly from the browser? (TBH - I've found a hack that may work, but not sure whether it will work consistently).


author: Fabio Racobaldo _Herzum_
body: My suggestion is to use postman ;)
Can anyone help me understand what is causing this error and how to Fix it?
Asked by Hafiz.Butt:

We are trying to migrate Confluence spaces from one site to another and in the initial test migration, we tested by importing and exporting spaces to our sandbox, and it went well without any error.

Now, for the second test before the production migration, every step is followed the same, first creating a new sandbox and then importing and exporting the new space backups one by one to the new sandbox but this time we are getting an error (screenshot attached).

can anyone guide me fix this error!

Thanks in Advance.

![Dev space Error.PNG](/t5/image/serverpage/image-id/226348i9CBE5874D17F388F/image-size/large?v=v2&px=999 "Dev space Error.PNG")![Jpm space error.PNG](/t5/image/serverpage/image-id/226347i474FD8D2812908FE/image-size/large?v=v2&px=999 "Jpm space error.PNG")


Answers:
author: Jimi Wikman
body: Looks like you have a mapping of a user that does not exist in the new confluence setup?


Tags: cloud

confluence-cloud
How can I create a button that increases a number by one.
Asked by Tasos Stefanidis:

I want to create a button for users that use the Knowledge base to be able to increase the number that an error occurred without them having to edit the page.  

Is this possible, and if not, is there another way of doing this?  

Thanks.  


Answers:
author: Jimi Wikman
body: You mean like a "I also have this problem" button?

comments: author: Tasos Stefanidis
body: In an individual error page (where details for an error are described) I would like the users to be able to increase the number that the error occurred (because we have such field).  

![Image 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/226484i736FE181B5E7A14A/image-size/large?v=v2&px=999 "Image 1.png")


Tags: cloud

confluence-cloud
How to delete a Confluence Knowledge base Page
Asked by Mike Button:

I am a JIRA site admin, and trying to delete a page under the Confluence Knowledge base and I can not figure out how/where to do this. I have searched various areas but no luck, I believe I have to change a setting somewhere but can't find out where/what - any advice?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mike Button](/t5/user/viewprofilepage/user-id/5001228) ,

in order to delete a knowledge base page, you need to have permission to access and delete pages on confluence side. Please ask to your site admin to provide you those permissions.

Fabio


author: Seifallah Bellassoued
body: Hello [@Mike Button](/t5/user/viewprofilepage/user-id/5001228)

It seems like you don't have "delete pages" permission for this page under the confluence space.

You can add this pemission by follow this steps:

* Go to Jira project \> Knowledge base  
* Choose your article. Your space will appear in the right side, click on it.
* Under the space, click "Space Settings"
* You are here now  
  ![Image 11.png](https://community.atlassian.com/t5/image/serverpage/image-id/226354iD390D8A507ED1CE9/image-size/large?v=v2&px=999 "Image 11.png")
* Click General and add the "delete page" permission directly to you under "Individual Users" or via a group in which you are a member.
* You can delete the page now

Regards,

Seif,


Tags: cloud

confluence-cloud
Tickets created today JQL
Asked by Vinothkumar Sekar:

How to search for the tickets created for current day for ex: 17/11/2022


Answers:
author: Max Foerster - K15t
body: Hey [@Vinothkumar Sekar](/t5/user/viewprofilepage/user-id/5078050) , and welcome to the community.

Are you looking for tickets created today, and the filter should always display tickets from today? Or do you want to use a specific date?

The easiest solution if you're looking for issues that have been created today is:

**created \> startOfDay()**

But there are other ways if you look for yesterday and need to specify the timeframe of the date of creation. So it can get more complex. Let me know if you need assistance here.

Atlassian has an excellent documentation about JQL referencing all fields, functions, and operators. You should check it out: [Use advanced search with Jira Query Language (JQL)](https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/)

Best, Max


author: Fabio Racobaldo _Herzum_
body: Hi [@Vinothkumar Sekar](/t5/user/viewprofilepage/user-id/5078050) ,

welcome to the Atlassian community!

You can add a JIRA Issues macro to your confluence page and put within your own JQL.

JQL can be :

* **created \> startOfDay()**: it will display dinamically issues created in the current date
* **created \> "2022-11-19"** : it will display dinamically issues created after a specific date

Hope this helps,

Fabio


Tags: cloud

confluence-cloud