error when importing bamboo instance
Asked by Omar Salem:

Import failed. Please contact Atlassian at <https://support.atlassian.com/> and attach your export file. \<br /\> java.lang.RuntimeException: Unexpected exception  
at com.atlassian.bamboo.util.BambooObjectUtils.asRuntimeException(BambooObjectUtils.java:119)  
at com.atlassian.bamboo.migration.XmlMigrator.lambda$importXml$1(XmlMigrator.java:215)  
at org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:385)  
at org.springframework.orm.hibernate5.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:351)  
at com.atlassian.bamboo.persistence.BambooTransactionHibernateTemplate$1.doInTransaction(BambooTransactionHibernateTemplate.java:36)  
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)  
at com.atlassian.bamboo.persistence.BambooTransactionHibernateTemplate.execute(BambooTransactionHibernateTemplate.java:28)  
at com.atlassian.bamboo.persistence.BambooTransactionHibernateTemplate.execute(BambooTransactionHibernateTemplate.java:33)  
at com.atlassian.bamboo.migration.XmlMigrator.importXml(XmlMigrator.java:211)  
at com.atlassian.bamboo.migration.XmlMigrator$$FastClassBySpringCGLIB$$b6578fc7.invoke(\&lt;generated\&gt;)  
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)  
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:750)  
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)  
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)  
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)  
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)  
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689)  
at com.atlassian.bamboo.migration.XmlMigrator$$EnhancerBySpringCGLIB$$a1913544.importXml(\&lt;generated\&gt;)  
at com.atlassian.bamboo.migration.ImportExportManagerImpl.bambooImport(ImportExportManagerImpl.java:160)  
at com.atlassian.bamboo.ww2.actions.admin.migration.Import.performImport(Import.java:149)  
at com.atlassian.bamboo.ww2.actions.admin.migration.Import.lambda$execute$0(Import.java:136)  
at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:26)  
at com.atlassian.bamboo.security.ImpersonationHelper.runWithSystemAuthority(ImpersonationHelper.java:17)  
at com.atlassian.bamboo.ww2.actions.admin.migration.Import.execute(Import.java:136)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)  
at java.lang.reflect.Method.invoke(Method.java:498)  
at ognl.OgnlRuntime.invokeMethodInsideSandbox(OgnlRuntime.java:1266)  
at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:1251)  
at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1969)  
at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)  
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)  
at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)  
at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:2045)  
at ognl.ASTMethod.getValueBody(ASTMethod.java:97)  
at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)  
at ognl.SimpleNode.getValue(SimpleNode.java:258)  
at ognl.Ognl.getValue(Ognl.java:537)  
at ognl.Ognl.getValue(Ognl.java:501)  
at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:492)  
at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:544)  
at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:490)  
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)  
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:254)  
at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:181)  
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.validateWorkflow(BambooWorkflowInterceptor.java:36)  
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.doIntercept(BambooWorkflowInterceptor.java:20)  
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:263)  
at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.validate(BambooValidationInterceptor.java:32)  
at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.doIntercept(BambooValidationInterceptor.java:16)  
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.FieldErrorUsageVerifier.intercept(FieldErrorUsageVerifier.java:43)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.doIntercept(JSONValidationInterceptor.java:60)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.SimpleConversionErrorInterceptor.intercept(SimpleConversionErrorInterceptor.java:64)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.doIntercept(BambooXsrfTokenInterceptor.java:70)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140)  
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:243)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:101)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:160)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:175)  
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at org.apache.struts2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:121)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.GlobalAdminInterceptor.doIntercept(GlobalAdminInterceptor.java:19)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.security.acegi.intercept.web.WebworkSecurityInterceptor.intercept(WebworkSecurityInterceptor.java:47)  
at com.atlassian.bamboo.security.acegi.intercept.web.WebworkSecurityInterceptorProxy.intercept(WebworkSecurityInterceptorProxy.java:26)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:140)  
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.doIntercept(PaginationAwareInterceptor.java:82)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.doIntercept(StatisticsAwareInterceptor.java:35)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.doIntercept(ResultsListAwareInterceptor.java:38)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.doIntercept(NavigationAwareInterceptor.java:105)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.doIntercept(BuildResultsSummaryAwareInteceptor.java:57)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.doIntercept(ResultsSummaryAwareInteceptor.java:64)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.doIntercept(ChainAwareInterceptor.java:93)  
at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:24)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.xwork.interceptors.AroundInterceptor.intercept(AroundInterceptor.java:25)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.bamboo.ww2.interceptors.ConditionalActionInterceptor.intercept(ConditionalActionInterceptor.java:87)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:201)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.atlassian.xwork.interceptors.AroundInterceptor.intercept(AroundInterceptor.java:25)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:207)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:196)  
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)  
at org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:48)  
at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:576)  
at org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:79)  
at org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:86)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:75)  
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:80)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)  
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.SessionCreationForAnonymousUserFilter.doFilter(SessionCreationForAnonymousUserFilter.java:40)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:30)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.ww2.StrutsPrepareFilter$1.doFilter(StrutsPrepareFilter.java:72)  
at org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:92)  
at com.atlassian.bamboo.ww2.StrutsPrepareFilter.handleRequest(StrutsPrepareFilter.java:46)  
at com.atlassian.bamboo.ww2.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:38)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:72)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.bamboo.filter.SessionExpiryFilter.doFilter(SessionExpiryFilter.java:61)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:89)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)  
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)  
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)  
at com.atlassian.bamboo.filter.SeraphLoginFilter$1.run(SeraphLoginFilter.java:71)  
at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:26)  
at com.atlassian.bamboo.security.ImpersonationHelper.runAs(ImpersonationHelper.java:54)  
at com.atlassian.bamboo.filter.SeraphLoginFilter.doFilter(SeraphLoginFilter.java:76)  
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)  
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)  
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)  
at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:21)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.LicenseFilter.doFilter(LicenseFilter.java:74)  
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)  
at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:36)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:156)  
at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.github.ziplet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:304)  
at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:37)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:40)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:49)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:26)  
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)  
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)  
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)  
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)  
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)  
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)  
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)  
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:544)  
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)  
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)  
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)  
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)  
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698)  
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364)  
at org.apache.coyote.http2.StreamProcessor.service(StreamProcessor.java:367)  
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)  
at org.apache.coyote.http2.StreamProcessor.process(StreamProcessor.java:71)  
at org.apache.coyote.http2.StreamRunnable.run(StreamRunnable.java:35)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)  
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)  
at java.lang.Thread.run(Thread.java:748)  
Caused by: com.atlassian.bamboo.migration.exception.BambooImportException: Exception was caught during import in mapper [com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrorMapper@3084a757](mailto:com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrorMapper@3084a757)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy.importListXml(BambooStAXListImportStrategy.java:224)  
at com.atlassian.bamboo.migration.BambooStAXMappingListHelperAbstractImpl.importListXml(BambooStAXMappingListHelperAbstractImpl.java:190)  
at com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrorMapper.importData(TestCaseResultErrorMapper.java:130)  
at com.atlassian.bamboo.migration.XmlMigrator.importData(XmlMigrator.java:431)  
at com.atlassian.bamboo.migration.XmlMigrator.importFromFile(XmlMigrator.java:405)  
at com.atlassian.bamboo.migration.XmlMigrator.importXmlData(XmlMigrator.java:365)  
at com.atlassian.bamboo.migration.XmlMigrator.loadXmlData(XmlMigrator.java:344)  
at com.atlassian.bamboo.migration.XmlMigrator.lambda$importXml$1(XmlMigrator.java:213)  
... 309 more  
Caused by: java.lang.RuntimeException: Unexpected exception  
at com.atlassian.bamboo.util.BambooObjectUtils.asRuntimeException(BambooObjectUtils.java:119)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy$3$1.doInTransaction(BambooStAXListImportStrategy.java:111)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy$3$1.doInTransaction(BambooStAXListImportStrategy.java:91)  
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy$3.importListItems(BambooStAXListImportStrategy.java:91)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy.importListXml(BambooStAXListImportStrategy.java:218)  
... 316 more  
Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Illegal character ((CTRL-CHAR, code 27)) \[note: in XML 1.1, it could be included via entity expansion\]  
at \[row,col {unknown-source}\]: \[14,-29\]  
at com.ctc.wstx.sr.StreamScanner.throwInvalidSpace(StreamScanner.java:674)  
at com.ctc.wstx.sr.StreamScanner.throwInvalidSpace(StreamScanner.java:659)  
at com.ctc.wstx.sr.BasicStreamReader.readCDataPrimary(BasicStreamReader.java:4261)  
at com.ctc.wstx.sr.BasicStreamReader.nextFromTreeCommentOrCData(BasicStreamReader.java:3307)  
at com.ctc.wstx.sr.BasicStreamReader.nextFromTree(BasicStreamReader.java:2823)  
at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1073)  
at com.ctc.wstx.sr.BasicStreamReader.getElementText(BasicStreamReader.java:670)  
at org.codehaus.staxmate.in.SMInputCursor.getElemStringValue(SMInputCursor.java:1331)  
at com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrorMapper.importProperties(TestCaseResultErrorMapper.java:81)  
at com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrorMapper.importProperties(TestCaseResultErrorMapper.java:22)  
at com.atlassian.bamboo.migration.BambooStAXMappingHelperAbstractImpl.importXml(BambooStAXMappingHelperAbstractImpl.java:162)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy.importListItemXml(BambooStAXListImportStrategy.java:247)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy.access$100(BambooStAXListImportStrategy.java:23)  
at com.atlassian.bamboo.migration.BambooStAXListImportStrategy$3$1.doInTransaction(BambooStAXListImportStrategy.java:99)  
... 320 more


Answers:
author: Eduardo Alvarenga
body: Good afternoon **[@Omar Salem](/t5/user/viewprofilepage/user-id/37423)**!

Are you able to describe a bit more your Bamboo instance importing process? Please  
describe your migration scenario, including any databases you are using and what is  
the *intent* of this import.

From the errors, \| suggest you have a further look at  
***${BAMBOO_HOME}/logs/atlassian-\**** for additional traces of what is going on. Try to  
check the lines that are printed immediately after and before this event and take notes of  
what context, stage, or file Bamboo was working during the failure.

Once you have an idea of where the import is failing, \| recommend you review the XML  
files and look for any unsupported characters:
> Caused by: com.ctc.wstx.exc,WstxUnexpectedCharException: Illegal character ((CTRL-  
> **CHAR, code 27)**   
> \[note: in XML 1.1, it could be included via entity expansion\]  
> at **\[row.col {unknown-source)\]: \[14,-29\]**

The above error indicates an XML unsupported character issue at **row 14** of the file.

Looking at the stack trace we can notice the following block:

```
com.atlassian.bamboo.resultsummary.tests.TestCaseResultErrormapper.\
> importProperties(TestCaseResultErrorMapper.java:81
```

Which leads to the **db-export/TestCaseResultErrors.xml** file within your Bamboo  
exported zip file.  

From the [ASCII and ANSI Character table](https://www.gaijin.at/en/infos/ascii-ansi-character-table), "CHAR, code 27" is a control character (ESC,  
Escape):

```
  27   18    033   00011011    ^[     \e    Escape
```

The *test_error* table in Bamboo database contains the output of previous failed test  
cases, which may contain invalid characters as a result of user code testing. Bamboo  
does not normalises any exported data as it may lead to unexpected errors during the  
import process.

![tick](/html/@FB21E167CF5FC78FA9216CD8178453B3/images/emoticons/tick.png "tick") Check within the ***\<content\>*** block of **db-export/TestCaseResultErrors.xml** and any additional exported data files, for strings with unsupported characters such as the following example:

    ?[2mexpect(?[22m?[31mreceived?[39m?[2m).?[22mtoBe?[2m(?[22m?

Once you have located the broken character(s), either replace it or remove it. Then  
manually recreate the exported zip file, preserving the directory hierarchy -- then try to import it in Bamboo again.  

**NOTE: The import process will break once it finds its first error. If you have more**   
**than one broken character, you will need to repeat the same fix each time the**   
**issue shows up.**   

You can also try using the [Alternative cloning scenario](https://confluence.atlassian.com/bamboo/cloning-a-bamboo-instance-289277407.html#CloningaBambooinstance-Alternativecloningscenario), recommended when export/import  
does not work flawlessly, where you can still clone your instance by using an alternative  
backup and restore strategy. This will bypass the import process and will allow you to  
have an exact copy of the database.