youngmon/atlassian-qna huggingface dataset:
Can we get the IP of Confluence Cloud?
Asked by Jasmeet Singh:

I have an application in which we have to use IP address to access running instance of Confluence Cloud.

Please let me know how can we get IP of Confluence Cloud.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No. You can not get an IP address for a Cloud system. Not because they do not have one, or that it is not public, but because there are many of them.

Your Cloud system may have one IP address today, and move to another tomorrow. You can not assume the current IP address is going to remain the same.

You can assume that the IP address is in the ranges listed at <https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/>

Simply put, your application is poorly written/designed. Like all network software that goes out to the internet, it should not be using an IP address, it should be using a URL, so that a DNS service can provide the current location of your remote service (your Cloud Confluence in this case)


author: Jehan Bhathena
body: Hey [@Jasmeet Singh](/t5/user/viewprofilepage/user-id/5387387) ,

Welcome to the Community!

Not sure I completely understand the use case, but you can find a list of IPs the Atlassian Cloud products use here : <https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/>

If incase this isn't the information you're looking for, please can you elaborate the use case a little more.


Tags: cloud

confluence-cloud
How to connect or convert Confluence Meeting Tasks with Jira Issues
Asked by Felix Gedamke:

Dear Atlassian Community, dear Atlassian development team,

Firstly, I'd like to say that I love your Meeting Notes template in Confluence Cloud and appreciate the truly remarkable products you've developed.

When working with Meeting Notes, we use numerous Meeting Tasks to easily create tasks. This process is significantly faster in Confluence than creating individual issues through the 'Jira Issue Macro'.

Hence, my question: Is it possible to convert all Meeting Tasks in Confluence to Jira Issues with a simple click? I'm familiar with the mouse-over function, but it only works to create a single task in Jira. Alternatively, could we add a Jira icon at the top to swiftly create Jira Issues, similar to the Meeting Tasks? The issue here is that tasks are in different locations (Confluence and Jira). However, the Single Source of Truth for tasks should be Jira. I'm also curious if the Meeting Tasks can be integrated into a Jira Dashboard?

Thank you so much for your assistance, and I wish you all a Merry Christmas.


Answers:
author: Melo
body: Hi [@Felix Gedamke](/t5/user/viewprofilepage/user-id/5051214), Happy holidays!

Regarding your question, I recommend using the "Create multiple issues from table", but in this case, you would need to consolidate all action items in one table. As for your inquiry about converting Tasks/Action items into Jira issues, I'm unaware of a specific method.

I hope this information is helpful.

Cheers,

Melo

comments: author: Felix Gedamke
body: Hello [@Melo](/t5/user/viewprofilepage/user-id/3868701),  
Thank you for your reply. Where can I document this requirement so that it can be added to your backlog? Or that the community can vote for it?

Cheers,

Felix


Tags: cloud

confluence-cloud

connect

dashboard

jira

task
Make an automated Report for Projects
Asked by Syed Atif Rehman Sherazi:

Dear Team,

I just want to confirm that we have Projects Financials in ERP while we do have have any visibility of Projects Capital Expenditures (CapEx), Capital Transfer (CTR) and Actual Payment done for any Project.

**Data Available in ERP:**

CTR Amount

Actual PO Amount

Actual Payment Done.

PO Date

Contract Date

Contract Duration:

Now the issue is can we make any report for this detail in Jira Software for each PO.

Currently we have installed Jira Software and Confluence on our Data Center. What is the best possibility to get automated report on Confluence, PO wise.


Answers:
author: Jehan Bhathena
body: Hi [@Syed Atif Rehman Sherazi](/t5/user/viewprofilepage/user-id/5387373) ,

Welcome to the Community!

You can try using this plugin : [https://marketplace.atlassian.com/apps/1215431/automated-release-notes-for-jira?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1215431/automated-release-notes-for-jira?hosting=datacenter&tab=overview)

It might solve the use case you're trying out.


Tags: confluence-server

server
Not possible to EDIT pages and our links are not looking nice... What could be the problem here ?
Asked by Omer_Zebic:

![1.png](/t5/image/serverpage/image-id/297011iD87CD827451B397F/image-size/large?v=v2&px=999 "1.png")![2.png](/t5/image/serverpage/image-id/297010iC645364D5F7C4847/image-size/large?v=v2&px=999 "2.png")


Answers:
author: Omer_Zebic
body: Seems to be ok now... :)  

Thank you...


Tags: unknown-hosting-type
How to add info macro formatting to text in other editors.
Asked by Kukk:

Hello all, I'm a new to Confluence!

I could not figure the right wording for the question description.

What i need is an option to generate text for confluence page somewhere else and would like to format the info macro right into text, so when i copy it to confluence it will recognize the formatting and add the macro.

Something like this:

{info:title=This is my title\|icon=false}

**Quick Summary:** To optimize performance, the servo loop's refresh rate must be synchronized or slower than the encoder's refresh rate. This ensures each cycle of the servo loop corresponds to a unique position reading from the encoder.

{info}

Expected result:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/296997i79D45BB3CBD1093C/image-size/large?v=v2&px=999 "image.png")  


Answers:
author: Shawn Doyle - ReleaseTEAM
body: The wiki markup for the test box macro is here

<https://confluence.atlassian.com/doc/info-tip-note-and-warning-macros-51872369.html>

How you copy it to your cloud instance may play with how well this works or doesn't.

comments: author: Kukk
body: It seems wiki markup works for datacenter and cloud legacy UI.

I have the new UI and cant use markup.

<https://jira.atlassian.com/browse/CONFCLOUD-65756>


Tags: cloud

confluence-cloud
In Edit Mode - Drop down behind focused window (unable to select)
Asked by Michael Crowley:

Hello,

I am trying to add a "quick link" to a jira board from a confluence how to page.

I can select the board, but when I try to select issue type, they drop down actually appears behind the focused "quick links" window, so I am unable to actually select an issue type outside of "task" default.

I have tried this in Firefox and in MS Edge to the same result and have also cleared cache.

Can anyone provide a solution for this?

Thank you,

Michael.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Can you hit the 'esc' key to make the focused window go away?


Tags: cloud

confluence-cloud
Regarding access to confluence to new team members
Asked by Shabaz:

Hi Community,   

I have added new team members to our confluence space but they are not able to view the page, it says unable to render the page  
please suggest  

Thanks,


Answers:
author: Pramodh M
body: Hey there,

Check if the space has any permissions associated with it along with page restrictions.

<https://confluence.atlassian.com/confkb/understanding-permission-in-confluence-979403839.html>

Thanks,

Pramodh


Tags: cloud

confluence-cloud
Can Archive page only when I'm the creator
Asked by andreas.tritt:

Hi,  

I can archive page only when I'm the creator. If I'm not the Creator, I don't see in pop menue the option to archive the pages, only when I have created the page myself I can see the option.  
It does not matter who the owner of the page is.  

Problem Creator has left the company so I can't ask him to do archive the page on my behalf.  

Does anyone knows a solution?  

Thans Andreas


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@andreas.tritt](/t5/user/viewprofilepage/user-id/5387181) and welcome to Community.

Who can archive pages is determined by the space permissions. The space admin (or site admin) should be able to change the permissions to allow you or anyone in the space to archive pages they did not create.

This is what the options look like in the space settings. If your company wants to manage permission by group, that's an option as well (you would see more groups listed on the left).

![Space permissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/296992i70F98D5C90796A6B/image-size/large?v=v2&px=999 "Space permissions.png")

comments: author: andreas.tritt
body: [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113)thanks for your help. Was able to find an Admin who did that. Now I can archive  

Andreas Tritt


author: Laura Campbell _Seibert Media_
body: Glad to hear it [@andreas.tritt](/t5/user/viewprofilepage/user-id/5387181)


author: AgileHappyLearner
body: Hello, I found this question trying to find out hoy to archive pages in Confluence, I check the permissions of the space and I don-t see the option for activate archive, would you know why?

![Archive.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/319530i6E3181137303273C/image-size/large?v=v2&px=999 "Archive.PNG")


author: Laura Campbell _Seibert Media_
body: [@AgileHappyLearner](/t5/user/viewprofilepage/user-id/5120270) Do you happen to be on a free Confluence instance? Archiving is not offered on the free instances, you have to upgrade at least to Standard.


Tags: cloud

confluence-cloud
How can I restrict the hyperlinks to lead to one dedicated space?
Asked by Vitaly Pykhtin:

I have my internal SOPs, WOI and etc. sitting in dedicated non-editable space (golden version). And there's one space for the documents in draft.

How can i restrict the hyperlinks that they would only lead to a 'golden version' space?   
I'm trying to avoid anything 'in draft' to be mentioned in the original document, but to point to approved documents only.

Appreciate your support!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I'm not sure that is possible if I understand your use case.

Are you asking for the entire site, you don't want links outside your one location? Or just from a select space or just from a page?

Is there only one person or group editing? can you accomplish this with permissions, limiting who can edit so they know not to add links to non-permitted areas?

comments: author: Vitaly Pykhtin
body: Hey Shawn,

I don't want links outside one single space.

Here's the point. While drafting a new SOP or updating an existing procedure, whenever one adds a reference link, such link should be automatically rejected if it sits outside permitted space.

Speaking of permissions, there're many editors who may work on the document drafts. And hence, the permissions won't make sense for the case.

Cheers.


Tags: cloud

confluence-cloud
Exporting to Word or PDF
Asked by David.Pearce:

Hi Confluence Developers,

When exporting our pages to MS Word or PDF, we've noticed that tables created within Confluence are not displaying correctly and lose colour and formatting. Is it possible to improve this or is it a user issue?

Many thanks,

David


Answers:
author: Rilwan Ahmed
body: Hi [@David.Pearce](/t5/user/viewprofilepage/user-id/5386927) ,

Welcome to the community !!

There are few known issues in Export to word/pdf feature. Workarounds mentioned are

* install [Scroll PDF Exporter for Confluence](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence) and use that to export the page. The background cell colors will be included in the PDF.
* install [Scroll Word Exporter](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=server&tab=overview) and use that to export the page to word

Please vote and watch for the ticket to get the updates.

<https://jira.atlassian.com/browse/CONFSERVER-61416>  
<https://jira.atlassian.com/browse/CONFSERVER-60363>

<https://jira.atlassian.com/browse/CONFSERVER-36864>  
<https://jira.atlassian.com/browse/CONFSERVER-60363>

comments: author: Summer Hogan
body: I voted for all these tickets [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) since this issue also affects me once and a while.


Tags: confluence-server

server
Unable to authenticate with confluence : 403 Client Error: Forbidden for url
Asked by vaibhav patil:

I was trying to load confluence data using llama_index library.  
Here's the code snippet :

**from llama_index import download_loader**

**token = {**   
**"access_token": "\<access_token\>", #created it in <https://developer.atlassian.com/console>**   
**"token_type": "Bearer"**   
**}**   
**oauth2_dict = {**   
**"client_id": "\<client_id\>", #created it in <https://developer.atlassian.com/console>**   
**"token": token**   
**}**

<br />

**base_url='https://\<domain\>.atlassian.net/wiki'**   
**space_key='\<space_key\>'**

**confluence_reader = download_loader('ConfluenceReader')**   
**reader = confluence_reader(base_url=base_url, oauth2=oauth2_dict)**   
**print(reader)**   
**# Attempt to load data**   
**try:**   
**documents = reader.load_data(space_key=space_key, include_attachments=True)**   
**print("Data loaded successfully.")**   
**except Exception as e:**   
**print(f"Error loading data: {e}")**

**Facing below error :**

Error loading data: 403 Client Error: Forbidden for url: https://\<domain\>.atlassian.net/wiki/rest/api/content?spaceKey=\<space_key\>\&expand=body.storage.value\&type=page


Answers:
author: Pramodh M
body: Hey there,

If you have created an OAuth 2.0 App, make sure you have selected the right scope for API calls to work. It is under permissions

![6.png](https://community.atlassian.com/t5/image/serverpage/image-id/296987i1989719161E9F026/image-size/large?v=v2&px=999 "6.png")

If it's different than the one explained, please let me know.

Thanks,  
Pramodh

comments: author: vaibhav patil
body: Hi Pramodh,

Thanks for the response.

Yes, I have added all the permissions.  
Attaching the screenshot for your ref.

![Screenshot (342).PNG](https://community.atlassian.com/t5/image/serverpage/image-id/297182iC726EB4703831CC9/image-size/large?v=v2&px=999 "Screenshot (342).PNG")

still facing same error.


Tags: cloud

confluence-cloud
Error subscribing to Google Calendar
Asked by HaSharma:

I subscribed to Google Calendar and it was working until we my team discovered that the 2024 calendar events are missing. When I tried to update the calendar iCal URL, I received an error:

**Error(s) occurred.**  
* Host name may not be null

Is anyone having the same issue? Do you have any suggestion how I can resolve the issue?

Thank you


Answers:
author: Sayed Bares [ServiceRocket]
body: [@HaSharma](/t5/user/viewprofilepage/user-id/5386835) welcome to the Atlassian community!

Did you get any further details on the error in the application logs (confluence-home-directory/logs/atlassian-confluence.log)? what is the URL you are using (you can sensitize the full path, only the base URL should be sufficient)? can you share a screenshot from the error?

comments: author: HaSharma
body: ![Calendar Error.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/296944iAA64EC03C18D333A/image-size/large?v=v2&px=999 "Calendar Error.JPG")


author: HaSharma
body: Sayed, I would have to speak with the admin team for application log. We are not using the cloud version. I have shared screenshot above.


author: HaSharma
body: The issue is now resolved. The screen had option to specify Username and Password.

After I removed the Username and Password that was populated, the issue is fixed.

![Calendar Error 2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/297237iE62248E2D146D7BB/image-size/large?v=v2&px=999 "Calendar Error 2.JPG")


author: vishnurtrj
body: Thanks a lot [@HaSharma](/t5/user/viewprofilepage/user-id/5386835) This worked like a charm.


Tags: confluence-server

server
Pros and Cons of Jira Cloud for Workflow vs Microsoft Power Apps?
Asked by Kelly A_ Kline:

Any hands-on insights to offer?


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Kelly A_ Kline](/t5/user/viewprofilepage/user-id/155812) , welcome to the Atlassian community!

Whilst the two certainly have some areas of crossover, Jira and MS Power Apps are generally quite different tools. Jira is primarily built for tracking work, whereas Power Apps is more for building custom apps with a simple(ish) database. In theory Power Apps could probably do most of what Jira can (with a lot of effort), and you could likely force Jira to do what Power Apps can if you wanted to waste a lot of time building it.

What kinds of processes/workflows are you looking to implement and track? That might allow a more specific answer


Tags: cloud

jira-cloud
Is it possible to track whether a user has been added to a specific group?
Asked by Petr AST:

Dear Community!

How do you think? Is it possible to somehow, perhaps through Automation for Jira or system webhooks, track the addition of a user to a specific group?

There is a goal to automate this process in order to assign tasks automatically after being added to the group.

Thanks in advance!


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Petr AST](/t5/user/viewprofilepage/user-id/4029972) ,

This is not possible directly via Automation for Jira, but should be possible via Scriptrunner (if you have it). You may also be able to use a system webhook, however I can't confirm if the event type you'd need would be available.

To minimise the amount of code you'd need to write, once you have a way of capturing the event, in ScriptRunner or elsewhere, you could [trigger an A4J automation via a webhook trigger](https://confluence.atlassian.com/automation/jira-automation-triggers-993924804.html#Jiraautomationtriggers-incomingwebhookIncomingwebhook), allowing you to keep all your main logic in a more easily editable format.


Tags: automation

data-center

jira-data-center

server

user

user-group
User Experience, Redirect after submission of a form.
Asked by John Block:

Hello, I am using a form that I got Atlassian Support to enable since my project is software based.

![AR_Form.png](/t5/image/serverpage/image-id/331699iA7085BE3E953EFE9/image-size/large?v=v2&px=999 "AR_Form.png")

The team that requested this form has the URL linked on an internal webpage and have noticed that after hitting Create, there is no reaction. The submissions are showing correctly on the Project's board, but the end users do not receive a confirmation.

The request I have is for the users get redirected back to the company's internal webpage after creation or for a splash screen to show for successful submission. I do not see either as an option in the settings for this form, however.

Does anyone have any thoughts on how to configure this behavior or would this be non-applicable for this type of form?

![AR_FormSettings.png](/t5/image/serverpage/image-id/331704iBB7B694A5DE74548/image-size/large?v=v2&px=999 "AR_FormSettings.png")


Answers:
author: John Block
body: I will give this a try and have the users test. Thanks kindly for the suggestion.


author: Trudy Claspill
body: Hello [@John Block](/t5/user/viewprofilepage/user-id/5513234)

I don't have access to this functionality in my instance, but I wonder if you disable this option if the form will then close after they click Submit.

![Screenshot 2024-06-25 at 10.23.30?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331710i280443615317D2D5/image-size/large?v=v2&px=999 "Screenshot 2024-06-25 at 10.23.30?AM.png")

What information about that setting is available if you click on the **Find out more about these settings** link above?

comments: author: John Block
body: It appears I mis-clicked and wrote an answer instead of a reply, my mistake. I changed the option to disable the "Keep this form open for edits" and users report the same behavior.

Upon creation they are directed to Jira. Unfortunately, the request is to redirect them back to the company's internal page. I am not certain I have the ability to configure that type of behavior in this form's settings.


Tags: cloud

forms

jira-cloud
Post creation adding attachment, blocking workflow
Asked by philipf:

On jira cloud, I have

- Workflow which has at the second column (status) a requirement that an attachment is added

- the first column (status), is for people to submit tickets and work on them.

- the second status has a bunch of required fields added to move to that status.

Issue

- I can update any of the other required fields and they go through, **however when I add an attachment to the ticket after created, it tells me the ticket can't be moved because no attachement?**


Answers:
author: YY Brother
body: Hi [@philipf](/t5/user/viewprofilepage/user-id/3811277)

Please show us your workflow configuration for "Workflow which has at the second column (status) a requirement that an attachment is added".

Thanks,

YY?

comments: author: philipf
body: Here is an image of the specific transition and the validator I am using.  

Overall workflow is in the second image.

![screencapture-convergemarketing-atlassian-net-secure-admin-workflows-ViewWorkflowTransition-jspa-2024-06-25-14_32_57.png](https://community.atlassian.com/t5/image/serverpage/image-id/331715i45EC0973CEA6BB4D/image-size/large?v=v2&px=999 "screencapture-convergemarketing-atlassian-net-secure-admin-workflows-ViewWorkflowTransition-jspa-2024-06-25-14_32_57.png")

![screencapture-convergemarketing-atlassian-net-secure-admin-workflows-WorkflowDesigner-jspa-2024-06-25-14_34_15.png](https://community.atlassian.com/t5/image/serverpage/image-id/331714i04828A729D669CEE/image-size/large?v=v2&px=999 "screencapture-convergemarketing-atlassian-net-secure-admin-workflows-WorkflowDesigner-jspa-2024-06-25-14_34_15.png")


Tags: cloud

jira-cloud
Quick Question: I want ask questions regarding two projects in one jira instance.
Asked by Wani, Yash:

Project 1 = ALPHAPQR, Project 2 = ALPHAXYZ. I want to filter out in ALPHAPQR all those issues/jira items which are linked to ALPHAXYZ. Basically, get a list of all ALPHAPQR issues which are not linked to ALPHAXYZ. How do I proceed with that?  

Currently I have tried usin !\~ALPHAXYZ but this doesnt work, I have tried below formula as well  

<br />

issuelinktype !="Demand Link" Demand link is basically ALPHAXYZ. Please let us know your thoughts and suggestions


Answers:
author: Trudy Claspill
body: Hello [@Wani, Yash](/t5/user/viewprofilepage/user-id/5118701)

It is not possible to create the filter you want with native Jira filtering functionality. It would be possible with certain third party apps.

For instance ScriptRunner Enhanced Search offers the linkedIssueOf() function.

<https://docs.adaptavist.com/sr4jc/latest/features/scriptrunner-enhanced-search/jql-functions#linkedissuesof>

```
project=ALPHAPQR and issuefunction in linkedIssuesOf("project=ALPHAXYZ")
```

That would give you all issues in ALPHAPQR that are linked to issue in project ALPHAXYZ.

There are multiple apps available from the Atlassian Marketplace that extend the Jira filtering capabilities. More than one offers a feature like this.


author: Pablo Gamblin _ServiceRocket_
body: Hi [@Wani, Yash](/t5/user/viewprofilepage/user-id/5118701)

This is not supported by default in Jira, but you can take a look at the related question linked below:

* <https://community.atlassian.com/t5/Jira-questions/Query-to-find-jira-issues-in-one-project-that-are-linked-to/qaq-p/1332315>

This response lists some apps that you can use in order to be able to achieve your use case.


Tags: cloud

jira-cloud