youngmon/atlassian-qna huggingface dataset:
Crucible / FishEye licensing questions
Asked by iron.werther:

Hell!

In Crowd we have the two groups fisheye-users und crucible users, Each one has the same four members, the last one was added a week ago. Now FishEye and Crucible are complaining that it has SIX users, one over limit.

How can I find out which users are actually being classified as FishEye and Crucible users? How can I determine the rules leading to this result?

--

Greetings

Pete


Answers:
author: iron.werther
body: I think I solved the problem... I removed one group from the list presented under "Global Permissions" that contained users of other Atlassian tools.
How to upgrade the Fisheye & Crusible
Asked by Aby John:

Hi Team,

We have received that Fisheye \& Crusible have vulnerability and ask to upgrade.

We have Fisheye version 4.5.1 is this affected, do we need to upgrade. if yes how to do that.


Answers:
author: Thomas Deiler
body: Dear [@Aby John](/t5/user/viewprofilepage/user-id/1178941),

that depends:

If your service is in the intranet only and you can trust all your employees, that they don't look for vulnerabilities to use them for exploits - I would say*there is no hurry*.

If fisheye can be access by world - it's better to upgrade *as soon as possible*.

So long

Thomas

comments: author: Aby John
body: Hi Thomas,

Thanks for the response, how can i upgrade.


author: Thomas Deiler
body: Dear [@Aby John](/t5/user/viewprofilepage/user-id/1178941),

best you are reading the [upgrade notes](https://confluence.atlassian.com/fisheye/fisheye-upgrade-guide-298976988.html "FishEye upgrade guide") for fisheye.

So long

Thomas


author: Thomas Deiler
body: Dear [@Aby John](/t5/user/viewprofilepage/user-id/1178941),

was your upgrade successful? Do you need more help?

So long

Thomas
SSH Authentication Failed when trying to clone a git repo in SourceTree
Asked by Ovidia Leuca:

I am trying to clone a repository in Sourcetree and I keep receiving this error:

"Your SSH agent (Pageant) is running but the server still rejected your connection.

You may need to load the correct key by double-clicking on the Pageant  
icon in your system tray and selecting 'Add Key'."

Is there a way to get the key / be able to clone without the SSH key?


Answers:
author: niyazi_oz
body: You can try HTTPS authentication option in your Source Tree and copy and use the HTTPS address from GitHub when cloning.

Your internet connection (the network you are in) may not be allowing SSH connection which in my case, I used OAuth option.

Go to the Source Tree Tools \> Options \> Authentication \> Add new account

-Hosting Service - Github

-Preferred protocol: HTTPS

-Authentication: OAuth

Username: \<you know this\>

Click on Refresh OAuth Token and that will direct you browser and in a few seconds you will have the authentication done, then you can clone your repo..


Tags: ssh-key
SourceTree??????????
Asked by n:

sourcetree???????????????????????????????

???????/???URL????????????

?????: remote: HTTP Basic: Access denied?

Atlassian?Community????????????????????????????????????????

?SourceTree?????????????????

????????????????

?SSH??????

?sourcetree???????????

???????????????????????????


Answers:
author: Rick Li
body: ????????????????????????  

[How to update HTTP(S) credentials in sourcetree](https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564) ????????????????????????

* ? C:\\Users\\USERNAME\\AppData\\Local\\Atlassian\\SourceTree???????????????????????
* SourceTree?restart???????  
* fetch??????????????????????????
* SourceTree ???????????????????????????????????????????????????????????

??? [Gitlab: HTTP Basic: Access Denied](https://community.atlassian.com/t5/Sourcetree-questions/Gitlab-HTTP-Basic-Access-Denied/qaq-p/2221192) ?????????????????????C:\\Users\\username\\AppData\\Local\\Atlassian?????????? Sourcetree ?????????????????????????????  

<br />

??????????


Tags: atl-gruland
Will not open after installation
Asked by Justin Barrow:

I am an IT Representative for a small corporation. We have an end user who is unable to open SourceTree. I have uninstalled and reinstalled it. Tried deleting related folders under his user profile, temp data, appdata, etc. Tried using the .exe and .msi installations and it does not work.

I have seen other articles, forums, etc on this, but those solutions do not help me. The end user is using Windows 11 Enterprise.

I admit that I am not the most experience IT person, but seriously Atlassian, what can be done to fix this?!


Answers:
author: Jamie Keen
body: Hi,  

I've had this same issue for the past 2 days and I've managed to fix it. I had to reset the WMI Repository on my PC.

I first uninstalled Sourcetree and removed all traces of it from this location on my PC: C:\\Users\\\*username\*\\AppData\\Local  
That involved backing up and removing the Soucretree folder and the Atlassian folder

Then I reset the WMI repo

These instructions on how to reset it are from Blizzard support:

1. Right-click on **Command Prompt** and select **Run as Administrator**
2. Type **net stop winmgmt** into the command prompt and press enter.
3. When prompted if you wish to continue, type **Y** and press enter.
4. Type **winmgmt /resetrepository** into the command prompt and press enter.
5. Restart your computer to pick up the changes

Hope this helps!
'git tag' failed with code 128 unsafe repository error
Asked by Kanan Aghayev:

how to fix this error?![WhatsApp Image 2022-08-11 at 13.41.12.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/210615i3356A7314252E7A9/image-size/large?v=v2&px=999 "WhatsApp Image 2022-08-11 at 13.41.12.jpeg")


Answers:
author: Zoltan Janosy
body: I have a similar problem.

I have migrated to Windows 10. Had to reinstall everything. Certainly, my user ID is now different. Moreover, I forgot my Bitbucket password, and cannot reset it, because it has been associated with an old, no more existing email address, therefore I've created a new account.

Now I'm pretty much stuck. I have several projects on my disk. Adding each as "safe" does not seem to be a reasonable solution. What else can I do?


Tags: error

repository
sourcetree can not install on windows 10
Asked by yanxianping:

ERROR \[2022-08-09 08:46:32,592\] \[1\] \[SourceTree.App\] \[Log\] - Failed to start  
System.NullReferenceException: ???????????????  
? SourceTree.Accounts.DefaultAccountPersistenceService.FixHostInstances(List\`1 accounts)  
? SourceTree.Accounts.DefaultAccountPersistenceService.LoadFromFile(String filePath, JsonSerializer jsonSerializer)  
? SourceTree.Accounts.DefaultAccountPersistenceService.LoadAccounts()  
? SourceTree.Accounts.AccountManager.LoadHostedAccounts()  
? SourceTree.Accounts.AccountManager.get_HostedAccounts()  
? SourceTree.Accounts.AccountManager.HasAccountOfType\[T\]()  
? SourceTree.UI.OnboardingManager.HasValidIdentityAccount()  
? SourceTree.UI.OnboardingManager.get_Completed()  
? SourceTree.AppRoot.OnboardIfRequired()  
? SourceTree.AppRoot.\<OnStartup\>d__24.MoveNext()  
--- ????????????????? ---  
? System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()  
? System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)  
? System.Runtime.CompilerServices.TaskAwaiter.GetResult()  
? SourceTree.App.\<OnStartup\>d__4.MoveNext()


Answers:
author: yanxianping
body: C:\\Users\\\<\*\*\*\>\\AppData\\Roaming\\Atlassian\\SourceTree\\accounts  

![??????_1660013323324.png](https://community.atlassian.com/t5/image/serverpage/image-id/210128i370E568313880FD6/image-size/large?v=v2&px=999 "??????_1660013323324.png")  
Delete the above and restart SourceTree


Tags: bitbucket
checkout existing branch not working from bitbucket
Asked by ?ukasz Jarych:

Hi Guys,

i am using version 3.4.8 and button "Checkout" is grayed out for me.

Why?

Trying to check out from bitbucket repo.

![Screenshot_330.png](https://community.atlassian.com/t5/image/serverpage/image-id/209982i5FB661CA0C07AAB6/image-size/large?v=v2&px=999 "Screenshot_330.png")

Best,  
Luke


Answers:
author: ?ukasz Jarych
body: o wow this is a bug?
Pushing to github failed
Asked by Marion:

Every time I try to push a commit to git I get this error

![Screen Shot 2022-08-04 at 2.58.29 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/209376iFB23CA904E320A4B/image-size/large?v=v2&px=999 "Screen Shot 2022-08-04 at 2.58.29 PM.png")

How can I fix this?


Answers:
author: Marion
body: Figured it out. Had to delete the local repo and add an SSH key using sourcetree then reclone the remote repo
Why won't my sourcetree recognize my source path
Asked by Jack Faith:

I'm entering the sourcepath in the valid format as specified by the help docs. This is the error I'm getting.

![snippet.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209136i74FD443C48334238/image-size/large?v=v2&px=999 "snippet.PNG")


Answers:
author: Ben
body: Hey Jack,

Just stepping in here as I have noticed that you have not yet received a reply from our community.

I've checked the source path and it appears to be slightly incorrect, when specifying the repo location over HTTPS it should be in the following format with the AppPassword alongside the username you are using for authentication (after you have configured an [AppPassword](https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/) first of course):

```
https://USERNAME:APP_PASSWORD@bitbucket.org/WORKSPACEID/REPOSLUG.git
```

Please try this and let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket

bitbucket-cloud

cloud
Repository Browser from v4.1.8: why all this spacing?
Asked by Fabrizio Masini:

Goodmorning, I'd like to know why starting from the v4.1.8 the repository browser has now all that wasted space between folders (aka groups).

Thanks for the clarification, this is IMHO a big step back in UI experience and usability.

Regards


Answers:
author: contmp
body: This bothers me too. It's the third version with this cap between groups.


author: Fabrizio Masini
body: I'm referring to this spacing between folders

![SCR-20220802-khn.png](https://community.atlassian.com/t5/image/serverpage/image-id/209074i78F54511DC08426B/image-size/large?v=v2&px=999 "SCR-20220802-khn.png").
infinite cloning
Asked by Andranik Bagdasaryan:

Hi there,

I am trying to clone a new project from gitlab EE (I created PAT and added it to Sourcetree from Remote -\> Add an account), but the cloning just goes on forever. I tried to clone both http and ssh - none of it worked. Sourcetree -\> Clone sees my remote repository and recognizes it as a Git repository.

I also added my keys to Gitlab and my putty is on with the same key. Could please anyone help me? I've spent the whole on this issue...


Answers:
author: Gonchik Tsymzhitov
body: Hi,

can you try to clone via console please?

git clone repo_address

comments: author: Andranik Bagdasaryan
body: Hi Gonchik,

thank you for the tip! I saw it was taking me really long to download the new project via git clone and so I waited for nearly an hour and Sourcetree made it)
Automate email with attachment
Asked by Elizabeth Genta:

When a new page is published, can an automatic email be sent with a copy of the published page attached to the email?


Answers:
author: Dan Breyen
body: [@Elizabeth Genta](/t5/user/viewprofilepage/user-id/5564235) welcome to the Community! I don't have Confluence Premium, but I see you do, which is good, because you have access to Confluence Automations. This sounds like something you could do with an automation rule. I see there's a template Automation called 'Notify people when the status of a page changes'. I bet this could be tweaked to meet your needs.

Hope that helps.


Tags: cloud

confluence-cloud

statuspage
Does temporarily enabling people to create their own personal space automatically create those space
Asked by Soaad Hossain:

I am a Confluence site admin. One of the Confluence users can't create a personal space. I read answers from similar questions that on Confluence Cloud, a personal space is an area in your Confluence site that is automatically created for you. If its not created for you and create option is not available, it might be that your Site admin have not granted global permission to create "Personal Space" to confluence-users. Also, you can't create a personal space for another user directly. You would have to enable "people can create their own personal space", get the user to use the option, then disable it again.  

My question is, when I temporarily enable "people can create their own personal space" option, will personal spaces be automatically created for all the other users before I disable it? As a site admin, I don't want everyone to have personal space. I only want that user, and any other future user that requests for a personal space, to have their own personal space.


Answers:
author: Trudy Claspill
body: Hello [@Soaad Hossain](/t5/user/viewprofilepage/user-id/5564222)

Welcome to the Atlassian Community.

If you enable the option then all users **newly** granted access to your Confluence instance from that moment forward will have Personal Spaces created, until you disable the option again. It will not create personal spaces for the pre-existing users.

We chose to go with the same implementation that has been suggested by [@Ramin Shanehsaz](/t5/user/viewprofilepage/user-id/3763676) . We turned it off globally, and then created a group to which people could be added if they wanted to create a Personal Space.


author: Ramin Shanehsaz
body: Hi Soaad,

To manage this effectively, you can create a specific group in Confluence and grant personal space permissions exclusively to this group. Here's how:

1. Go to Administration (cog icon) -\> Security -\> Global Permissions.
2. Assign the rights for personal spaces only to this designated group.

This way, you'll have complete control over which users can create personal spaces or have them created automatically.


Tags: cloud

confluence-cloud

personal-space

space-permissions
We have the confluence in cloud but we don?t see the configuration about NPS.
Asked by Allan Jefferson Brosco:

My profile is administrator but I can't configure NPS option.

I see this in ulr bellow and the steps not show me the steps like the document.

<https://confluence.plusoft.com.br/display/PBCE/2.4.3+Pesquisa+NPS>

My profile is administrator but I can't configure NPS option. I see this in ulr bellow and the steps don't show me who to configure in the our sistem. <https://confluence.plusoft.com.br/display/PBCE/2.4.3+Pesquisa+NPS>


Answers:
author: Trudy Claspill
body: Hello [@Allan Jefferson Brosco](/t5/user/viewprofilepage/user-id/5564210)

Welcome to the Atlassian community.

The documentation you referenced has to do with an NPS setup for a specific company. That is not an instruction document for setting up the same thing in any generic Confluence instance.

What exactly are you trying to accomplish? Perhaps we can offer you better guidance if you explain the problem you are trying to solve.

comments: author: Allan Jefferson Brosco
body: Hello [@Trude](/t5/user/viewprofilepage/user-id/3840261),

I tried configured NPS in our confluence, we are a bank in brazil and wue use the tool for documentation. I this moment we want to do some questions in each pages and after to summary the statistc about aour documentation.

Our version Confluence 7.19.17 {#toc-hId--349792868}
----------------------------------------------------


author: Trudy Claspill
body: If you want to use Confluence to provide surveys and collect responses, you will need to add a third party app to your Confluence instance to do that. Confluence does not have that functionality built in.

This page lists some of the apps that can help you with that:

<https://confluence.atlassian.com/confkb/how-can-i-add-surveys-to-confluence-pages-345637394.html>


Tags: confluence-data-center

data-center
Inconsistencies using IFTTT and resulting styles
Asked by Daniel Brooks:

Using ConfiForms, I'm attempting to insert a default value into a Dropdown (or Status) using an IFTTT macro. The Event is 'onCreated', the action is 'Create / Update Confiforms Entry'. The Parameters to set on the entry is 'entryId=\[entry.id\]\&Status=Requested' where Status is a dropdown field.

This functionality works, but it sets the CSS class for the field to be a lozenge:

class="aui-lozenge aui-lozenge-subtle"

But the css class for dropdowns selected manually show up without the lozenge:

cf-field="Status" class="Status-3"

I've tried using a "Status" field instead of a dropdown and the problem becomes inverted. Manually selected values end up as lozenge, but the one automatically created with IFTTT has no lozenge.

Any idea what's going on? Is this a bug?

Thanks


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@d2_brooks](/t5/user/viewprofilepage/user-id/5564212)

Most probably you are setting your dropdown field to a LABEL, instead of an ID (which you have defined for field's options)

You need to set it to an ID value

Alex

comments: author: Daniel Brooks
body: Ok yes, that resolved the problem. But say I did want to set the label with IFTTT, it still shouldn't alter the css like that, no?


author: Alex Medved _ConfiForms_
body: If you have a field where you have defined options (id/label) then you need to set the id (All other values are not recognized by the field)


Tags: confluence-data-center

data-center
Public facing confluence without "Open in confluence to see this content"
Asked by Christopher Garcia:

Hi All,

I've created a public facing confluence site with anonymous users enabled. While my external users can access the site, they are greeted with this "Open in Confluence to see this content" page. Is it possible to skip this step and go directly to the content of the space?

![example.png](/t5/image/serverpage/image-id/340792iE24D589C06D0FA26/image-size/large?v=v2&px=999 "example.png")


Answers:
author: Kristian Klima
body: Hi [@Christopher Garcia](/t5/user/viewprofilepage/user-id/5564134) and welcome to the Community.

It seems that some of the content in you anonymous space is either restricted or is shared from a non-public space.

I'm not really a fan of anonymous space precisely because it creates a) certain level of risk b) results in permission/restriction issues.

I really recommend using [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) app by K15t which creates a publicly available doc site while allowing you to keep your Confluence space private (without enabling anonymous access).

In addition, you can control WHEN the content is make public, unlike with anonymous space where the moment you publish a page, it is available.

Viewport will also supports custom domains (see [our site](https://docs.emplifi.io/) for an example of private Confluence content made available thru a Viewport site).


Tags: cloud

confluence-cloud
New user invite to Confluence, cant get past Captcha loop, how can they contact support?
Asked by ccswenson:

I have a separate email that was invited to join Confluence. When I follow the link it wants me to set a password then prove I'm human through Captcha. It loops through several image match requests then gives this message:

"We are having trouble verifying reCAPTCHA for this request. Please try again. If the problem persists, try another browser/device or reach out to Atlassian Support."

I have tried multiple browsers and have the same issue. When I try and reach out to support it will not let me because I do not have an account associated with that email address.

How do I get support for this?


Answers:
author: Jessica
body: Hi [@ccswenson](/t5/user/viewprofilepage/user-id/5564091)

Welcome to the Atlassian Community!

<br />

From what I understood, you are trying to join a Confluence site that invited you with a different account that you used to create this thread, but are unable to complete the account creation and therefore join the Confluence invite.

I'd like to try a few things to see if you are successful creating the account and then joining the site where you were invited.

If you require to create a new account, could you please try accessing in an incognito window the URL <https://id.atlassian.com/>?

Try to create the account there and let me know if the results are different.

In case you are still not able to create the account from there, are you able to use another internet connection (such as 4G/5G or another wifi connection for example) and see if the results are the same?

Last test would be trying to create the account on your phone or another machine (personal computer, another laptop, etc).

I'm asking you these steps as in similar scenarios, one of them was VPN blocking users to finish the account creation/password setup with the recaptcha issue, other times it was just a matter of trying in another machine, as the first recaptchas failed, it wouldn't allow the completion there in the same browser/machine, requiring a try in another machine and it successfully finished.

If this still doesn't work, please let us know and we will proceed with a ticket creation, as we may need further information and logs to investigate further.

Regards,  
Jessica

comments: author: ccswenson
body: Made sure all vpn's were off on my computer and still had the same issue. Tried from my mobile phone and instead of using Captcha it sent me a verification email and I was able to create my account.


author: Jessica
body: Thanks for the update, [@ccswenson](/t5/user/viewprofilepage/user-id/5564091)

Were you able to successfully join your Confluence invite?

In case you run into any issues joining through the link invite, try accessing the site URL with the /wiki at the end.

<br />

Regards,  
Jessica


author: ccswenson
body: Yes


author: John Funk
body: HI [@ccswenson](/t5/user/viewprofilepage/user-id/5564091) - Welcome to the Atlassian Community!

Let me see if someone from Atlassian can come here to help.


Tags: cloud

confluence-cloud

jira-software
research in different space
Asked by Macors Romain:

Hello

I use confluence for the ICT Team and we have different space (A, B, C, D)

Is-it possible to use the research only for the space A and C and not the other ?

My problem is that the research find answer in all space and so i have a lot of answer

Thank you


Answers:
author: Macors Romain
body: thank you

and is-it possible to configure a default research with 'Space A' 'Space C' ?

and use the filter if we want to research in all Space


author: Duc Thang TRAN
body: Hello [@Macors Romain](/t5/user/viewprofilepage/user-id/5481217)

You can use Advanced searche CQL ([More info](https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/) ) with a query like that

space in (space a key, space C key) ...

Or [more info](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html)

On the left of the search panel, under the 'Filter by' section, expand 'Space' and select 'Space A' and 'Space C

Hope it can help you :)

comments: author: Macors Romain
body: thank you

and is-it possible to configure a default research with 'Space A' 'Space C' ?

and use the filter if we want to research in all Space


author: Duc Thang TRAN
body: Hello [@Macors Romain](/t5/user/viewprofilepage/user-id/5481217)

For what i know, default searches cover all spaces that the user has access to. I'll leave it to those who are more knowledgeable about the subject to see if there is a workaround for your needs.


Tags: confluence-data-center

data-center