youngmon/atlassian-qna huggingface dataset:
Text and bullet don't align in page tree macro
Asked by hadi_lavasanikia:

hi

I have a problem with page tree macro

when you use tree culomns section layout in a page,

Text and bullet don't align

how to align them?

also

In this case

I have placed the page tree macro into a macro panel that has a lot of space between the panel border and the page tree elements

As a final question

How to change the page tree bullet type?

thanks

![atlasian.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/88312iAEE079FC6CB10AA5/image-size/large?v=v2&px=999 "atlasian.JPG")


Answers:
author: Virginia Butler
body: I am having this issue too.


Tags: page-tree

questions-for-confluence

server
How do I remove myself from a Confluence Product I no longer want to access?
Asked by Dave:

Hello, I have mistakenly added myself to a Confluence Product and have no association with the administrators. How do I remove myself from the product?

Thanks


Answers:
author: Ang?lica Luz
body: Hello Dave,

Welcome to Atlassian Community!

I saw that you created a ticket with our support related to the same question and they replied mentioning the name of the administrator for you to contact them.

When someone is added to a site, only the site administrator can remove, so you will have to contact them and ask them to remove you.

If you have any other questions regarding this matter, please let us know.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Task Report Not Refreshing
Asked by anthonie_de_klerk:

When does the task report macro refresh? I find that if I create a new meeting note page and assign tasks to myself, that the entry does not show on my task list. When I edit the macro and review it, then it shows. Do I miss anything?

Regards,

Anthonie


Answers:
author: Stephen Soroosh
body: Hey folks, I'm just circling back on this as I am having the same issue!

Did anyone find a way to fix it? It kind of defeats the purpose of the Task Report if it doesn't reliably update.


author: Gabriela Bernal
body: I am having a similar issue - tasks marked as done in the original page are not reflected as completed in the task macro. Any workaround?


author: nhsadmin
body: hey, we are having the same issue here in 2023 after migrating to cloud.   
It doesnt help to refresh the page and i i have even tried scoping it to the specific meeting pages with no luck   
It works in the good old on premise version though

comments: author: nhsadmin
body: Hey, i found the solution for myself, it was the "labels" that now only undestands english, even though the page is named "m?dereferat" i have to write the english label "meeting-notes" to get mine showed, you can also just clear this field to show all. :)


author: nhsadmin
body: ![Clip_7549.png](https://community.atlassian.com/t5/image/serverpage/image-id/237340i926C254494079B67/image-size/large?v=v2&px=999 "Clip_7549.png")


author: Jordi Tukker
body: Having the same issue here! this really needs to be addressed!


author: Damien Oliver
body: We shouldn't need to refresh after publishing to update the list...


author: Megan Wray Canfield
body: I'm having this same issue, except editing the macro did not work.

What I noticed is that on tasks where more than one person is assigned, and I am one of them, the task will not show up in the "my tasks" macro where I only want to show tasks assigned to me *unless* my name is listed first. I've tested this three different ways and this seems to be the cause of the task being excluded from the macro.

Seems like a bug in the task report macro?


author: Susan Colm
body: Happening to me too! If you refresh the page in your browser, the task report will show the new action items.


Tags: cloud
Can i change the icon of a global template i create?
Asked by amiram.fuerst:

I am creating global templates in Confluence server.

I would like to change the icons of the templates (like meeting minutes, which is different than others).

How can i do it?


Answers:
author: Brant Schroeder
body: Changing the icon on server takes development work and an understanding of how to do it. You would then need to maintain this change for every time you update your instance. <https://confluence.atlassian.com/confkb/how-to-customize-confluence-icons-151519281.html>


Tags: questions-for-confluence

server
Existing Gliffy diagrams are not displaying in 'Search for a diagram' option
Asked by Jo Harrop:

Hi I have existing Gliffy diagrams in various spaces that I want to display on a new space. Ideally I want to use 'Link to Original Diagram' option.

However the gliffy diagrams are not being retrieved for me to select. Does anybody have any ideas why this is the case? I have permissions on all the spaces to edit so I don't think it is that.

I also tried include page macro but the diagrams just show an error message. Really trying to avoid dumping new copies as maintenance will be a nightmare.

Thanks


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hey [@Jo Harrop](/t5/user/viewprofilepage/user-id/3808066) !  

Here are a few suggestions to try to troubleshoot this quickly:

? What options do you have selected when doing the search in the Gliffy Editor?

? What happens if you set the option All Spaces when you do the search?

? Are you able to select the exact space where the diagram exists from the spaces list on the Gliffy Search for a Diagram screen?  

If none of those resolve this, would you mind sending screen grabs or a video recording of the steps you're taking to our support team? That would just be an email to support@gliffy.com.   

Thanks for your help as we figure this out! Linking diagrams is one of my favorite features, personally, so I totally understand the desire to get this working. :)  

comments: author: Jo Harrop
body: Hi Samie

I'm on main Gliffy page (accessed from Confluence Select Macro dbox), if I select All Spaces I get a few images shown but definitely not showing all the diagrams in all the spaces.

If I search for the space I want it displays in the dropdown list but when I select it shows one solitary diagram (which I can't see anything different in permissions or format of the page it is located on)

Will send a screenshot

Thanks

Jo


author: Jo Harrop
body: Had some great support from Gliffy support team, turns out I need to go to original diagrams and Publish (without updating) - they then all appeared in the Gliffy editor and could be selected and linked to as normal.

comments: author: Samie Kaufman - Your Gal at Gliffy
body: Yesss, so glad you got this solved! I wouldn't have thought to make sure the originals are already published --- I'll add that to my "things to check" list. Thanks for the update, Jo!


Tags: cloud

confluence-cloud
Best practices for handling attachments on confluence
Asked by Nermine Abdulhafiz:

Hello all,

We will roll out Confluence soon as the wiki for our team (a big/multi-location team). I would like to know experiences, best practices from big teams who have been using Confluence for long regarding attachments.

- How should we handle attachments in our space so that it does not blow up and slow down our server? We have a confluence server license.

- We want people to attach PDFs, PPTs as it would be helpful to take advantage of the search functionality, but how can we limit/control that?

Tips and tricks based on experience would be much appreciated.

Thanks a lot in advance.


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

we're running a 250 user Confluence site for 6 years now \& like you, when we started, scratched our heads about how to handle attachments. When discussing this topic with other Atlassian communities you'll get a lot of different opinions.

Let's start by asking a question:

\* Is your team / your company already using some service to store \& make attachments searchable?

If yes, you should make (organisational) rules, how \& where to store attachments. If no, well, then go for it. We use a (free) addon Purge Attachments, to make sure that based on definable rules, attachments on a page are deleted/purged after some time. The newest attachment is always kept.

The ability to search PDFs, PPTs, XLS, DOC, etc was such a push in our environment that we actually never looked back.

Another question is how to organize attachments in a space. Make sure you create a page listing all attachments of a space (There are macros for that). Define, if you want all attachments of a space being stored in a single page (and referenced from all other pages) or if you allow attachments to be stored in each page. The advantage of the first approach is that there will be only one single source of truth attachments referenced from all relevant pages. The second approach is more user friendly. But still having a page giving you an overview over all attachments in a page is a must.

\* Keep in mind that some files that are read from other systems should not be stored in Confluence: Like Excel files referencing each other using certain formulars \& macros... These won't work, if stored inside Confluence.

Hope you got some ideas.

Best

JP


Tags: confluence-server

server
Word imports generate a lot of notifications
Asked by Edgar zhang:

When using doc imports, other users receive a lot of mail notifications. I only created one article, but they received dozens of emails. What method can solve excuse me?

![image.png](/t5/image/serverpage/image-id/88306i6BF02E9A2C1F8012/image-size/large?v=v2&px=999 "image.png")


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

you might want to try the following approach:

1. Create a new page \& restrict it to be readable by yourself only

2. Import the word document below that page \& don't split it up on chapters

3. After the import you might want to move the pages below another unrestricted page

The users are notified because they watch the whole space on changes \& enabled email notifications on changes to the space. Also make sure, that the imported word file is not split up \& kept in one page unless you really want this.

Best

JP

comments: author: Edgar zhang
body: Thanks. I'll give it a try


Tags: confluence-server

server
Jira Issue Filter - Progress column empty
Asked by lpusch:

I include the "Jira Issue Filter" macro to my Confluence page. As display option I selected "Sum Progress". My thought was to have the same result like I have it on my Jira Dashboard.

For most of the displayed issues the field estimated time and and remaining time are set. The "Sum Progress" column stayes empty- why?

![200327_Confluence_JiraIssueFilter.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/88283i64954E3A3994F04C/image-size/large?v=v2&px=999 "200327_Confluence_JiraIssueFilter.jpg")


Answers:
author: Fabian Lim
body: Hi [@lpusch](/t5/user/viewprofilepage/user-id/3834931)

This is a known issue with confluence. There is an open ticket with atlassian: <https://jira.atlassian.com/browse/CONFSERVER-35196>


Tags: jira-software

macro

questions-for-confluence

server
TokenExpiredError?
Asked by kenny nguyen:

Hi,

I'm getting this error message after posting a uploaded video as a link

```
{"error":{"code":"JwtAuthoriser:TokenExpiredError","title":"Token verification failed: jwt expired","href":"https://api.media.atlassian.com#UnauthorizedError"}}
```

It works fine for maybe 30 minutes or 1 hour. The message will appear after that.

How can i fix this?


Answers:
author: Adilson
body: Hello,

I have the same problem, I exported a file in PDF format containing a link, it works, but it stops working after a while.

Is there any configuration I can check to resolve this?

Thankful.

comments: author: Shannon S
body: Hello, Adilson.

Thank you for reporting this, and welcome to Atlassian Community.

The original issue that was causing the token expired error for Kenny was resolved in April, so it's likely yours is expiring for another reason.

I would recommend that you report this to your Confluence site admin, so they can [raise a ticket with our Cloud support team](http://support.atlassian.com/contact), and we can take a look and see what might be causing the error for you.

Thanks again, and take care.

Shannon


author: Shannon S
body: Hello Kenny,

Thank you for reporting this issue to us. It appears this could be related to the following bug:

* [CONFCLOUD-58506](https://jira.atlassian.com/browse/CONFCLOUD-58506) *JWT token expiring for images on Media Server*

A linked bug says that there's a workaround that the [Cloud Support Team](https://support.atlassian.com/contact) can apply to your site. It requires a support ticket so we can request access to your Cloud site. You can report this to your Cloud site administrator, and they can raise a ticket with us, so we can apply the fix for you.

Thank you again, and let me know if you have any trouble.

Regards,

Shannon

comments: author: Owen Wallis
body: Hi Kenny/Shannon,

We've actually just pushed out a fix for this. So hopefully this should be fixed in the next couple weeks for customers.

Thanks

Owen


author: Shannon S
body: Hi Owen,

Great news! Thank you for the quick follow-up!

Shannon


Tags: cloud
Bug in Confluence tables
Asked by Chaoming Li:

I used TAB button to create a new row. Now it seems the new row has broken the table.

If I click on the remove row action on some cells of the row, nothing happens, or it pops up an error message saying the team is notified.

I cannot remove the row or add new rows below.

Any idea how to fix this?


Answers:
author: Diego
body: Hello [@Chaoming Li](/t5/user/viewprofilepage/user-id/3834767) !

As I understand, you are facing problems when creating a new table row via tabbing. What happens is that the row you just inserted seems to break the whole table and table operations do not work as expected.

I tried to replicate this issue in my Confluence Cloud site but was unable to. This is what I see when I try to replicate the issue:
> ![TableRowTab.gif](https://community.atlassian.com/t5/image/serverpage/image-id/89420i5CF699311C306137/image-dimensions/556x254?v=v2 "TableRowTab.gif")

The behavior is consistent in both the New Editor (Fabric) and the Legacy Editor (tinyMCE). With this in mind, I would like to ask you a few questions:
> 1. *Is this behavior present regardless of the browser being used?*
> 2. *Is this affecting any other user?*
> 3. *Is this affecting all tables in your site?*
> 4. *Is this affecting only newly created tables?*
> 5. *What browser were you using when the issue appeared?*
> 6. *What Operating System (OS) were you using when the issue appeared?*

As a first try to fix this, I recommend that you:
> 1. *Try replicating the issue with another browser.*
> 2. *Check if the issue is present even in Incognito / Private mode of your browser.*
> 3. *Try replicating the issue in a newly created page and table.*

Let us hear from you! Looking forward to your reply.

comments: author: Chaoming Li
body: I think it's triggered by merging cells then copy and paste. I have a table that the left rows are merged. I tried to copy and paste some rows and columns and it broke the table.

I have reverted back to a version before the change to resolve the issue.

1. Only used Chrome

2. Yes, I asked my team members to try and they faced the same issue

3. No, just one table

4. No

5. Chrome

6. Linux and Mac OSX


Tags: cloud
How can I change back to the legacy editor
Asked by Karoly Farkas:

can I change back to the legacy editor?

How?


Answers:
author: Hazwan Ariffin
body: Unfortunately you can't covert the whole instance to the legacy/old editor. But you can make the old editor available on your instance. You'd need to reach out [Atlassian Support](https://support.atlassian.com/contact) and have them enable back the old editor for you.

According to the PM, Avinoam on this ticket [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695?focusedCommentId=2357724&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-2357724) :
> In the meantime, if you have the legacy template available - which most of you should have - you can keep using that to create new pages and still keep using this feature. If you don't have that template, you can reach out to support and we'll be happy to enable it for you.

It doesn't seem like it's going away anytime soon. Hope that helps!


Tags: cloud
Is there any possibility to restrict access to part of the text on the page for specific user group?
Asked by Marta Solohub:

I need a possibility to restrict access to part of the text on the page for specific user group.


Answers:
author: Parvaneh Zand
body: Hi [@Marta Solohub](/t5/user/viewprofilepage/user-id/3834225) , welcome to the community!

There's a plugin to do that, by using [Show If](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud&tab=overview) macro you can make some parts of a text visible only for a person or a group.

You can also use show if macro inside of another macro if you want to set a hierarchical access.

![showif.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/88242iD1D909DBC1C51FB3/image-dimensions/574x160?v=v2 "showif.jpg")


Tags: cloud

confluence-cloud
Why isn't there an edit button on a page where I am enabled as an editor?
Asked by Tim Cao:

I'm enabled as a view and editor of a page but I can't find the button to allow me to enter edit mode.

![wiki edit 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88218iDC4AAAF9106E5B70/image-size/large?v=v2&px=999 "wiki edit 1.PNG")![wiki edit 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88217iFCAE9560104C28CB/image-size/large?v=v2&px=999 "wiki edit 2.PNG")


Answers:
author: Parvaneh Zand
body: Hi [@Tim Cao](/t5/user/viewprofilepage/user-id/3833813) ,

Check the space permission and make sure you have **Add Page** access. Only users with this permission are able to add/edit pages in a space.

If you can't see space setting, you need to ask space admin to do that.

comments: author: Tim Cao
body: Hello Parvaneh,

Can you take a screenshot of where add page access can be enabled for a space?

Thanks,

Tim


author: Parvaneh Zand
body: You can see documentation here: [Space Permissions Overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)

![](https://confluence.atlassian.com/doc/files/139521/945526602/1/1518136410490/permissionsgrid.png)


Tags: confluence-server

edit

server
Automation for Jira - Trigger working intermittently
Asked by Derek Imrie:

Automation for Jira for working intermittently.

Background

I have 9 single choice custom fields that have the choice yes no. I have another 9 number customfields. the purpose of the rule is to take the yes/no answer, update the corresponding number field with with a number of either 20 or 0. A further custom field will be a total of those 9 number fields. Finally another custom field will be updated based on the total score.

Rule will fire during a transition called open and peer review. The first time that you run this rule it works perfectly. If you move it back to the open status update one of the yes/no fields and transition again, it will not update the total custom field. Move back to open and then transition again and it works.

the part that i think is failing is

#### Then: Edit issue fields {#toc-hId--655246829}

```
Risk ScoreAdd component

{{#=}}{{issue.Risk1}} + {{issue.Risk2}} + {{issue.Risk3}} + {{issue.Risk4}} + {{issue.Risk5}} + {{issue.Risk6}} + {{issue.Risk7}} + {{issue.Risk8}} + {{issue.Risk9}}{{/}}
```

###### it seems when it runs this part of the script the 2nd time had hasn't picked up that the previous part of the script has updated the one of the Risk number fields. {#toc-hId--1761636714}

For example On first pass risk1 has been updated with 20, Risk2 has been updated with 20. The above script will give you a score of 40.

if you go back and update risk1 so that score is now 0, it Risk score should be calculated as 20 instead of 40 but it still gives you 40

Any help appreciated


Answers:
author: Ste Wright
body: Hi [@Derek Imrie](/t5/user/viewprofilepage/user-id/2328498)

It seems like quite a complex rule.

I think to answer the question we'd need to see the whole rule (Trigger, Conditions and Actions) - could you provide a view of this, if it remains an issue?

Ste


Tags: cloud
Xray configuration
Asked by karim -Atlassway-:

Hello Team

Im discovering xray ,i see the test coverage part , i do not understand the benifits of checking the EPic hierarchy test coverage

It say that if it's checked , xray will take in consideration all the task under this epic .  
Until now it's okay , but if i do not make the task issue type in the covert issue type , it wont be taken in consideration although it's under epic and the epic it's saved as a issue type covered .

What i noticed that regardless of checking or not cheking this option , we have to add the task issue type in the list of coverd test .

So i see that this option has no benefits . Maybe in other uses it will .

Could you please help me to understand this ?

Regards  
Thankyou


Answers:
author: Jos? Domingues _Xray_
body: Hi Karim,

We noticed that you already created a ticket on our support service desk. If you have any additional questions feel free to address us again or contact our support team.

Best Regards,

Team Xray


Tags: cloud

confluence-cloud

jira

xray
Unable to Edit Field
Asked by Parvaneh Zand:

Hi,

I've created a Dropdown field in confiform. It works properly on registration form, but I'm not able to edit the field definition and changes don't save.

It's appearance also seems odd!

what should I do to fix it?

Thanks

![conf.jpg](/t5/image/serverpage/image-id/88194i185891C211AF1D2A/image-dimensions/540x345?v=v2 "conf.jpg")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

most probably this field has way to many choices registered

and Confluence editor fails to render a placeholder for this field

It makes sense for "select like" fields with many many options to use a different field type - a web service backed field or a database dropdown or a smart field, serving the field options from another form

Alex

comments: author: Parvaneh Zand
body: Well, it has 28 options. How many options are ok?

Thank you, I'll try your suggestion.


author: Alex Medved _ConfiForms_
body: Depends on a size I guess... We have seen dropdows with 200+ choices doing ok.

Might be something else also. The bug/limitation is on a placeholder functionality, which is rendered by Confluence editor


author: Alex Medved _ConfiForms_
body: And if you have a Confluence source editor installed on your instance then you csn try to edit the page in a storage format - [https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview)

as a workaround for this editor issue


author: Parvaneh Zand
body: Thank you, I made changes on page source and it worked.


Tags: confiforms

confluence-server

server
Links to Anchor on Same Page Randomly Break
Asked by David Fenstermacher:

Page has an anchor placed at the top of the page, with value "top"

Links are place throughout the long article, which reference the this anchor.

These Links are embedded in a Table

Their values are:  
Link: "#top"

Link Text: "top"

Once saved they work fine for days or weeks but suddenly break. And the displayed text for the link changes to the "HD: Customer (tab)#top" on all of them. And when I go to edit the link's values the \[Edit\] button is grayed out. The only fix is to delete the link and recreate it.

We do not have this issue with links in the table that access other pages or URLs.

Has anyone else encountered this?


Answers:
author: Anupriya Tyagi
body: Any solution to this? I am facing the same issue.


author: RPT Admin
body: Yep - see my similar question [here](https://community.atlassian.com/t5/Confluence-questions/Anchors-break-randomly/qaq-p/1278336). Never got any substantive response, and the issue is unresolved.


Tags: confluence-server

server