youngmon/atlassian-qna huggingface dataset:
how to create the template in Confluence
Asked by Kishor Mudhili:

hi guys,

I'm new to Jira,

we want to create process documents or procedure docuemnts or IT communication teamplete with help of Confluence. but we don't know from where we do start.

please provide some suggestion or documentation for the same


Answers:
author: Dan Breyen
body: Hi Kishor. Here's a KB article from Atlassian on creating Templates.

To create a template in a space, you can select 'Space Settings' from the sidebar, then select 'Templates' from the Look and feel card. Then select Create New template

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

Hope that helps.


Tags: cloud

confluence-cloud
While we add a Macro via jira plugin with display option table with columns to display.
Asked by Jayakrishna A:

While we add a Macro via jira plugin with display option-\> table with columns to display.

the output shows full name in "Assignee" column whereas in "Epic Owner" and "Business Owner" columns it shows the user id only.

Please help me getting the full names in all the selected columns.

PFA

*** ** * ** ***

![image003.jpg](/t5/image/serverpage/image-id/252961i450108C76517DCE8/image-size/large?v=v2&px=999 "image003.jpg")![image004.jpg](/t5/image/serverpage/image-id/252962i3E519BC480658C2A/image-size/large?v=v2&px=999 "image004.jpg")


Answers:
author: Stiltsoft support
body: Hi [@Jayakrishna A](/t5/user/viewprofilepage/user-id/5200965) ,

If you are able to create an additional table with User Name and User ID columns (so you know which User ID corresponds which User Name), you may check [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Confluence-Table-Transformer-how-to-get-name-from-id-for/qaq-p/2318740).

P.S. The Table Transformer macro mentioned there comes with the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that is developed by our company.


Tags: confluence-server

filter

server

table

table-filter

table-filter-and-charts

table-transformer
How to get a report (Excel) on history of space changes in confluence
Asked by Jayakrishna A:

How to get a report (Excel) on history of space changes in confluence

The landing page of a space gives "Recent space activity." which only includes the pages undergone recent change/ activity, but we need an Excel report any time with history of space activity wrt time /date with all pages in a particular space.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Jayakrishna A](/t5/user/viewprofilepage/user-id/5200965) and welcome to the community,

Other people in the community have been searching for this, but the simple answer is that out of the box you can't have this report. I think that you should look at the marketplace for an app, [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=history](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=history), or develop one of your own. :/


Tags: confluence-server

server
Open PPT-Links directly in Office Online with Chrome?
Asked by Stefan Draber:

Hi there,

I have a confluence page with an attached Powerpoint-file (pptx).

On another confluence page, I have a link to that pptx-file.

When I click on the link in Edge, the presentation is opened in a new tab in the Office web viewer (view.officeapps.live.com). When I click on the link in Firefox or Chrome, the file is being downloaded.

Question 1: do you have any idea how I can make Chrome (and/or Firefox) to open the presentation in Office online, like Edge does?

Question 2: do you know any other method in Confluence to show a preview of an Office file, which is linked from another page? (e.g. like the preview when I upload a pptx-file to the page)

Thanks in advance and best regards,

Stefan


Answers:
author: Aslan Bennington-Barr
body: Hi, I'm Aslan.

It doesn't look like there is any way to configure this. I investigated changing the popup and download behaviours in Chrome's settings, but it seems like this is a browser specific implementation from Atlassian.

If you click the link in Chrome and download the file, you should be able to right click on the download at the bottom of the window and select "Always open files of this type". It should then open files of that type in their appropriate sites. Those preferences can be cleared in the Downloads tab of Chrome settings.

Hope this helps, have a good day.


Tags: cloud

confluence-cloud

link

ms-powerpoint

office

preview
Draw.io Image cutted preview and not scrollable
Asked by Harwinder Singh:

Starting from Today the Draw.io Diagram can not be displayed full. The entire screen isn't showing anymore (Still can se a little of the diagram). When opening Draw.io diagram following message shows up:

"Macro Not Found: This diagram is in a draft page, is deleted from the page, or is edited externally. It will be saved as a new attachment version and may not be reflected in the page."  

Still can work on my diagram but after a small change it always jumps to left bottom of the diagram. vertical scroll is disabled, eventhough there is more content on the right.  

Note sure how to solve this problem.


Answers:
author: David Benson _draw_io_
body: Hi,

We've answered in the support ticket you filed with us, we can continue there.


Tags: cloud

confluence-cloud

draw.io
Is it possible to create jira issue automatically when confluence page changed?
Asked by jcm:

We usally write PRDs on conflunce page.

I want to track its changes as creating new JIRA tickets automatically to respond it.

Is there any way?


Answers:
author: Craig Nodwell
body: Hi [@jcm](/t5/user/viewprofilepage/user-id/5200918) welcome to the community. This is very doable with an add-on like scriptrunner. However automations are not part of Confluence Server or DC.


Tags: automation

confluence-server

issue

jira

server
How to change Header of the page if it's contains Jira issue link and this issue is not in Done
Asked by ????? ?????:

Hello all,

I want to know if it's possible to make changes in Confluence page header.

Case: i added 2 links from Jira to Confluence. These are issue links, and one of them is not in Done status.

So I want to have near Confluence page header "Hammer" emoji, e.g.

If all issues have Done status, the Header emoji changes, for building emoji.

![Header-Ergon-Solutions-Confluence.png](/t5/image/serverpage/image-id/252940i793BE52F27276351/image-size/large?v=v2&px=999 "Header-Ergon-Solutions-Confluence.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@????? ?????](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5150846) ,

jira issue macro is something that retrieves tickets from jira on page loading so you have not chance to put in place something that change emojii in title dinamically.

Fabio


Tags: cloud

confluence-cloud

jira
REST API: How to retrieve a list of recently archived pages?
Asked by Agnieszka Korotkiewicz:

Is there any way to retrieve a list of recently archived pages?

* I know it is possible to retrieve archived pages via:

*/rest/api/content?status=archived\&type=page*

but it is not possible to use sorting here.

* On the other hand, I can use search and sorting

*rest/api/content/search?cql=lastModified=2023-04-18%20and%20type=page*

but this does not list the archived pages for me.

I saw that there is a parameter (*includeArchivedSpaces* ), but I don't think I understand how it works (does the whole space have to be archived?). For example:  
an archived subpage is not returned by the API despite the parameter being set *rest/api/content/search?cql=lastModified=2023-04-20%20and%20type=page\&includeArchivedSpaces=true*

any other suggestions?


Answers:
author: David Bakkers
body: Hello [@Agnieszka Korotkiewicz](/t5/user/viewprofilepage/user-id/1434910)

With regard the **includeArchivedSpaces** parameter; Yes, that is for finding content within a *space* that has been archived. That parameter is not for finding*content* that has been archived.

It seems that you didn't notice the **cqlcontext** parameter that can be used with the [Search content by CQL](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content/#api-wiki-rest-api-content-search-get) endpoint:

#### **cqlcontext** {#toc-hId-232375028}

*string.* The space, content, and ++content status++ to execute the search against. Specify this as an object with the following properties:  
* `spaceKey` Key of the space to search against. Optional.
* `contentId` ID of the content to search against. Optional. Must be in the space specified by `spaceKey`.
* `contentStatuses` Content statuses to search against. Optional.

So, your query would be:

```
rest/api/content/search?cql=lastModified=2023-04-20%20and%20type=page&cqlcontext=%7B%22contentStatuses%22%3A%5B%22archived%22%5D%7D
```

The reason for the funky encoding of the **cqlcontext** parameter is that it expects a *JSON object* with all the values, so you have to URLEncode it all :(

Refer to [this article](https://community.developer.atlassian.com/t/how-to-pass-contentstatuses-in-cqlcontext-object-for-cql-search-api/47076) where it's been discussed before.

comments: author: Agnieszka Korotkiewicz
body: Thank you for your reply. I saw this option, but I tried to add this parameter as a string and it didn't work. However, reading carefully the part of the documentation you sent, I noticed that it should be an object...

Thank you for your help!


Tags: cloud

confluence-cloud

rest-api
Where my drafts are stored? In database or my local machine?
Asked by Dinesh Kumar:

Hi,

I would like to know where the draft contents are stored. Is it on my local machine or JIRA database?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Dinesh Kumar](/t5/user/viewprofilepage/user-id/1970968) ,

All drafts are stored in Confluence Cloud.

Even multiple users can edit a draft at the same time.


Tags: cloud

confluence-cloud
Cannot add members
Asked by NUXGEN B_V_:

Good afternoon. Please tell me why I cannot add a user to the space confluence. gives an error (attached screenshot). Our plan is Standard. Thank you![Screenshot_16.png](/t5/image/serverpage/image-id/252928i489D0CF6BF917ACE/image-size/large?v=v2&px=999 "Screenshot_16.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@NUXGEN B_V_](/t5/user/viewprofilepage/user-id/5200868) ,

based on your product version/tier there is a limit on number of users. Please verify your product version (if you are on a free version, you're limited to 10 users) or tier.

You can change product through <https://admin.atlassian.com/>

Hope this helps,

Fabio
Confluence page and export to PDF error -> Failed to create a location and file for the PDF export.
Asked by Roberto Ialino:

Dear all,

we have this error on Conflunce **Cloud** when we export a confluence page.

**We couldn't complete your export. Failed to create a location and file for the PDF export.**

Do you have an idea ?

Best regards


Answers:
author: Raja Jibran Saifullah Khan
body: Remove semicolon from the page heading and you will be able to export it. thanks


author: tyler_helwig
body: I submitted a support case for this issue and they "enabled a FF that would enable the v2 export feature that would resolve the issue with the PDF export", which resolved the issue for me.


author: Aron Gombas _Midori_
body: This is unfortunately an ongoing issue: <https://jira.atlassian.com/browse/CONFCLOUD-75274>

Make sure to follow that.


author: Andrii Maliuta
body: Hello [@Roberto Ialino](/t5/user/viewprofilepage/user-id/253519) ,

It is better to refer to logs - Cloud instance admins should be able to get this data (Atlassian team). From the error it seems like permissions or instance file storage issue.


Tags: cloud

confluence-cloud
Mail arnaque ?
Asked by Marc BOURREAU:

Bonjour,

Nous avons re?u ce mail, mais j'ai un gros doute dessus.

L'adresse mail de l'exp?diteur est bien la v?tre et ?a m'inqui?te.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/204423iF36DE96A7D1D9A53/image-size/large?v=v2&px=999 "image.png")

L'url du lien par contre ne correspond pas du tout.

Merci d'avance

Cordialement


Answers:
author: Sal
body: Bonjour Marc,

Je n'ai jamais vu cet hyperlien lorsque vous d?placez votre curseur en haut de l'e-mail. Cet hyperlien ne provient-il pas des liens de la carte que vous voyez dans le corps de l'e-mail ? Je me demande si vous verrez la m?me chose sur le web d'Outlook.

comments: author: Marc BOURREAU
body: Bonjour,

Et voici la partie basse du mail qui ne vous correspond pas non plus, car dans vos notifications il n'y a pas cette partie.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205549i46DA09880FA99295/image-size/large?v=v2&px=999 "image.png")

Cet hyperlien se retrouve partout.

Et pour l'exp?diteur, j'ai ?a :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205550iEACC94F9A24C76B2/image-size/large?v=v2&px=999 "image.png")

Cordialement
New Members
Asked by Jen Walker:

I have recently paid to join premium membership and had 3 other team members create their own logins so we can all use the same workspace. I am concerned that when I made their own separate accounts it has duplicated their memberships when I then added them to my workspace. How do i check their accounts have been set up correctly? They currently have two work spaces when they log in but ideally I just want them to have the one which is the shared workspace. #confused.


Answers:
author: Lara
body: Hi Jen,

Thanks for reaching out!

For context, a user can be a member of multiple Workspaces, and they can create their own Workspaces too.

You can check if you have any duplicate members on your Workspace members page (<https://trello.com/your-workspace-shortname/members>).

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Cannot connect Trello to Teams
Asked by Karina McNamara:

Hi,

When I try to add (+) Trello to the Teams tab, it comes up with a description of Trello, asks me for a login, and then goes blank. No opportunity to put my credentials. It just stays blank.

Any ideas on how to connect?

Karina

![Screenshot 2022-07-04 162252.png](/t5/image/serverpage/image-id/204390iAF755BB2C33FBBB0/image-size/large?v=v2&px=999 "Screenshot 2022-07-04 162252.png")


Answers:
author: Vishaal S
body: Hi Karina- How are you?

Right now Microsoft Teams aren't able to connect with Trello for a problem on their side. It isn't just Trello that is facing this issue, you can see more technical detail on a similar request on this [link](https://github.com/MicrosoftDocs/msteams-docs/issues/4315). - A workaround would be to access teams through your web browser instead of the app so you won't get this issue. Could you give it a try and let me know if the issue persists?

Do let me know if you've more questions. I'd be happy to help
Jira Power-Up Authentication Loop
Asked by 8Segment:

I recently added the Jira Power-up to Trello. There were not any issues setting it up and the Jira site shows up under the Jira Power-Up. The issue occurs when I try to use the power-up to create an issue from this card. I'm able to select the Jira site, then a pop-up window appears that says "Jira needs authorization to access Trello on your behalf"   
When I click the "Authorize" link, the page refreshes and returns to the "Jira needs authorization..." page. I don't get an error message, just the loop.   

<br />

I've tried removing and re-adding the Jira site from the Jira Power-up.

I've tried removing and re-adding the Jira Power-up from the Trello board.

Neither of these options had any change.

Thank you in advance for any suggestions or support.


Answers:
author: gcaudal
body: Same problem


author: Jireh
body: Hi all, thanks for reporting this issue.

I've reproduced on my side and I can see where the loop happens. However, once I've completed one "loop" (i.e. I've clicked on "Authorize", and the window reappears asking me to authorize again"), I can safely close the window to end the loop, and see that the authorization has completed successfully.

**Are you able to still authorize despite the looping?**

And while we continue to look into this issue, could you please try deleting your browser's local storage, session storage, and cookies for the domain

```
https://jira-trello-integration--cdn.us-east-1.prod.public.atl-paas.net
```

Doing this depends on your browser, but for Chrome you can do this by accessing the developer console and navigating to the "Application" tab. <https://developer.chrome.com/docs/devtools/storage/cookies/>

After doing that, please authorizing the Power-Up again.

comments: author: Jireh
body: Another note, is everyone able to authorize normally via the Jira Power-Up board button? I tested this on my side and it works as expected. This could work as a workaround for those having issues authorizing your Jira instance with the Power-Up.

![Screen Shot 2022-07-05 at 5.51.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204676iBD8C90A7E55DB945/image-dimensions/225x128?v=v2 "Screen Shot 2022-07-05 at 5.51.59 PM.png")

Pressing "Remove Personal Settings" from the Power-Up's settings also resets your authorization with a Jira site, so please try that as well before attempting to re-authorize.


author: Erick Doerre
body: Hi there,  

Erick here from the Trello team.  

I would like to inform you that we are aware of this issue this has been identified as a Bug and our engineering teams are actively working to fix this. While I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.   

I apologize for any inconvenience this has caused.  

<br />


author: Brantan Chagas
body: +1, the same


author: Alexander Yolkin
body: +1, the same


Tags: power-up
Card Button, Automation and Integrations
Asked by rose duong:

We are basically trying to get a card button created but it won't show on the cards after creation. Once we refresh the tool the card button we created will go missing.  

We tried to do this under automation but the same thing happened, it won't work.  

So, we thought we remove slack in the meantime, but the system is also not allowing us to remove the slack integrations but we cant delete them


Answers:
author: Theodoro Reato
body: Hi there,   
You should have been seeing your card if it's enabled, can you open a request? We can impersonate and check your account there.   
Please, submit a request through: [www.trello.com/contact](http://www.trello.com/contact)  
Could you add a screenshot of the rule to your request?  
I didn't understand the difference between removing and deleting the Slack integration, but we can work on it on the ticket as well.
Invite to join Board but unable to join.
Asked by Evelyn Tan:

Error message: you can't join this board because you're not a managed enterprise member of the board's workspace's organization.


Answers:
author: Theodoro Reato
body: Hey Evelyn

Welcome to the Community,

Your colleague invited you to a board where the settings prevent users outside their Domain or Workspace. You need to ask your colleague to reach our team ([www.trello.com/contact)and](http://www.trello.com/contact)and) provide the board's link and your e-mail, with that we can help you.
Photo Doesn't Appear Correctly
Asked by Sherri Jones:

When I try to upload several photos they do not appear in the frame. One of the attempts I used the photo I used on my previous work Trello account.


Answers:
author: Theodoro Reato
body: Hey Sherri,

You should have been able to attach photos, can you open a ticket? We'll be happy to support you.

You can open a request through: [www.trello.com/login](http://www.trello.com/login)


Tags: image
Is it possible to change format of links?
Asked by Jerrica Werner:

All links on Trello used to be underlined black text, so that it was easy to embed links that are easy to see without interrupting the flow of the rest of the text.

Now the links are bright blue, which draws even more attention to links makes reading the card text more difficult and jarring.


Answers:
author: Lara
body: Hi Jerrica,

Thanks for reaching out!

I'm afraid there isn't a way to revert back to the previous styling of hyperlinks. I definitely understand where you're coming from and have passed your feedback on to our product team.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: format

link
fast member replacement in automation rules
Asked by Vlad Izlesa:

i create a lot of automation rules, all rules have "add member [@xxx](/t5/user/viewprofilepage/user-id/753770) to the card".  
Tomorrow the employee quits, I'm hiring a new [@yyy](/t5/user/viewprofilepage/user-id/2973941).  
How can I quickly include it in the RULES instead of the previous employee? Or do I have to open each rule and change it manually?


Answers:
author: Nathan Smith
body: Hey [@Vlad Izlesa](/t5/user/viewprofilepage/user-id/4979226)

Right now there's no way to bulk update Butler rules right now so you'd need to update each rule individually but I've passed your interest in this onto our team for consideration.

comments: author: Vlad Izlesa
body: Thanks. It would also be nice if when you change the **name of a column** , it would **automatically change in the rules**.


author: Nathan Smith
body: Hi [@Vlad Izlesa](/t5/user/viewprofilepage/user-id/4979226)

I've also passed your interest in this onto our team :)
Easy way to switch accounts with a pin
Asked by dmesusek:

Hello! I am using Trello for a small business and I am looking for an easier way to switch through different accounts for each employee because we all use one device. It would be amazing if there was an option to be able to plug in a pin so that they don't forget to switch who is on the account. If there is a way possible that would be amazing


Answers:
author: Nathan Smith
body: Hi [@dmesusek](/t5/user/viewprofilepage/user-id/4979090)

We do have an account switcher that you can use to switch between multiple accounts, however, this is designed to be used for multiple accounts held by the same person as once you setup your accounts in this switcher you can switch between them without needing to enter a pin or password so I wouldn't recommend using this for your use-case.

Right now, the only way to switch between accounts and use a password is for you to log out of the account when you're finished with it and the next person can then log into their account from scratch.