youngmon/atlassian-qna huggingface dataset:
Do you use Trello as a proxy for many company processes like document storage, client statuses, etc?
Asked by Robert Benson:

I just joined a small company of about 30 people and they've been using Trello for quite some time. They use it to manage and track client projects, development projects, personal tasks lists, for document storage by putting documents on cards and as a proxy for email and instant messaging to exchange information between people within the company.

Are there recommendations out there of what a good toolset or product set to use for a company of about 30 people that has 30 or so large enterprise clients?

Thanks in advance!


Answers:
author: Jocelyn Ledezma
body: Hello Robert!

My name is Jocelyn and I work with [SoftwareDevTools](http://www.softwaredevtools.com "Software Development Tools for Agile Enthusiasts"), a team that developed a Freshdesk integration for Trello. Freshdesk is a customer support platform used all around the world, enabling an outstanding customer experience for more than 600+ companies right now :)

We would love to have you try the app and let us know your thoughts on it.

We're open to schedule a DEMO session for you as well if that's something you'd like.

Here's a short video on what the Trello powerup can do:

<https://www.youtube.com/watch?v=6GAn0EdK91M>


Tags: integration

power-up
Is there an API endpoint for closing a trello board?
Asked by Ryan Bent:

I've been reading through the Trello API docs and can't find an action to close a board. Does a close board in endpoint exist?


Answers:
author: Dan Lew
body: A board being open/closed is just another property on the board model, so you can just do a PUT with \`?closed=true\`.

More docs here: <https://developers.trello.com/reference/#idnext>

comments: author: Ryan Bent
body: Awesome, thanks Dan!


Tags: api
Trello: find comment created on date
Asked by Heidi Durhuus:

I have written a comment on a certain date, but I can't remember on which card er which board. Is it possible to make a search to find the card with the comment on ?


Answers:
author: Matthew N
body: Heidi

Using the search operator **comment,** will returns cards matching the text of comment. For example, comment:"FIX IT" will return cards with "FIX IT" in a comment

See more at <https://help.trello.com/article/808-searching-for-cards-all-boards>
Pricing
Asked by Isabel Mesquita:

Hello,

My question is... for the business plan when it says $9.99 per user per month does that mean that every member you have on your account you will be charged $9.99 for? For example if my company has 10 employees the admin would be charged essentially $100 a month? Please let me know if I am understanding this properly

Kindly,

Isabel


Answers:
author: Meg Holbrook
body: Hi Isabel, welcome to the community.

Yes, this Business class pricing is 9.99 per user per month, when you pay for each user annually.

Your upfront cost for 100 users would be $12,000 ($10 per user x 100 users x 12 months)

Pricing goes up slightly if you're paying for users monthly. $12.50 per user per month.

comments: author: Isabel Mesquita
body: Thanks Meg!

So if my company includes myslef as the admin and 5 members who I assign tasks to, I have to pay $9.99 for myself along with $9.99 for each of them each month?


author: Meg Holbrook
body: Correct. Assuming you pay for 6 users total at the annual pricing level.


author: Meg Holbrook
body: Monthly pricing is \~ $75 for 6 users.


author: Isabel Mesquita
body: Okay thanks again Meg, have a lovely rest of your day!!
Google Drive power-up - not working
Asked by Chris Neill:

Hello, I have one free power-up with my account and I am trying to link Trello with Google Drive. When the authorise window comes up I accept but then an "authorising" window comes up, hangs there, and nothing happens. Can you please help?

Thanks

Chris Neill


Answers:
author: Crystal Davis
body: Hi Chris,

Crystal from Trello Support here!

Hmm that is interesting. We'd love to take a closer look at your account if you don't mind. Please reach out to us via email here: <https://trello.com/contact>

Thanks so much!

comments: author: Mikael Norberg
body: Hi, the same thing happened when I try to link my Gdrive rfom a card. I select what account i want to link and then it stays at "Linking your Google Driva account to Trello..." that shows below the green button "Link Google Drive Account.

I have done it multiple times and nothing happens.


author: Willem-Jan Jansen
body: Experiencing this same issue: process gets stuck after providing password to Google - endless spinning. Tried in both Safari and Chrome (OS X).


Tags: google-drive
How can I hide attachments that have been archived?
Asked by Rob Jackson:

Is there a way to hide attachments that have been archived? I'd like them to be visible when I expand the view but on cursory glance, only want to see live attachments?


Answers:
author: Torben_trello
body: I am not quite sure, what you are referring to. Trello will allow you to archive cards, which then would include the attachments added to the card. Would you mind sharing a screenshot via trello.com/contact so our support team can take a closer look?

comments: author: Rob Jackson
body: ![Screen Shot 2018-06-14 at 11.03.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/24614iF6A82CC540754171/image-size/large?v=v2&px=999 "Screen Shot 2018-06-14 at 11.03.53.png")


author: Rob Jackson
body: I attach any cards to their parent to track how I am progressing. As in the image, when I archive an attached card, it marks it as archived but it still displays prominently in the parent card (as above).

In this example, test 3 and 4 have been archived but they still appear above test 1 and 2 which have not been archived.

As these tasks grow, open and active tasks can get hidden below the already completed ones. It would be great if the completed tasks appeared below the active ones, or better they were hidden in a separate section for archived cards.

Does that makes sense?


author: Rob Jackson
body: To make it a little clearer - please see the image below. Would like to be able to hide the archived attachments (circled), so they don't obscure the live ones below them.

![Archiving .png](https://community.atlassian.com/t5/image/serverpage/image-id/25648i14FA0B9DAED58C0D/image-size/large?v=v2&px=999 "Archiving .png")
How can I hide archived attachments from view?
Asked by Rob Jackson:

Is there a way to hide attachments that have been archived? I'd like them to be visible when I expand the view but on cursory glance, only want to see live attachments?


Answers:
author: Soumyadeep Mandal
body: Hi [@Rob Jackson](/t5/user/viewprofilepage/user-id/1457497) ,

Visit below link and install this plugin to the chromium based browser and you will able to hide the list!

<https://chrome.google.com/webstore/detail/trellists-trello-lists-ma/dgnlcodfeenegnifnpcabcclldoceeml>
Can you reverse engineer due dates for tasks back from a delivery due date
Asked by Abbey Kay:

I'm looking to create an 'onboarding' board template, where tasks need to be completed x number of days before the final due date.

Is there any way to set a due date on a card automatically as (eg) minus 90 days of the target completion date? I'd like to create the template where I can just put in the completion date, and all the stage tasks will automatically set their due date based on that completion date.

Or do you just have to manually calculate all your (many) task due dates when rolling out a template?

Thank you for any help.


Answers:
author: Mike
body: Hi Abbey,

I'm afraid not, as due dates can't be set relatively, only with a static date in the future, currently. That said, I can definitely see how that would be useful, and I'll make sure the team knows that's something you'd like to see!

comments: author: Abbey Kay
body: Thank you for your answer, Michael - for setting up and using templates on projects where we're doing repeat sets of fixed timeline tasks, this would save a huge amount of manual scheduling for each deployment. It would be a great PM feature. Look forward to seeing it in the future. A.


author: Didi Stoltenborg
body: Hey Mike, any news on the developments? Is it possible to do so now? I have the exact same question as Abbey so looking forward to finding an answer. Thanks.


Tags: due-date
Can I make a checklist that will be added to new cards by default?
Asked by Slow Motion Lobotomy [media & design]:

I would like to use a checklist on every card that is created, as they are all the same 'item' as it were.

I understand I can copy a checklist, or copy checklist items from another card ....

But can I skip the step of having to add a checklist, and copy the items, every time a new card is created, and just have it be on the card, waiting to be checked?


Answers:
author: Manon Soubies-Camy
body: Hello [@Slow Motion Lobotomy \[media \& design\]](/t5/user/viewprofilepage/user-id/1494389) and welcome to Community!

You can create checklist templates as explained in this thread: [Is it possible to create a Checklist Template in Trello?](https://community.atlassian.com/t5/Trello-questions/Is-it-possible-to-create-a-Checklist-Template-in-Trello/qaq-p/579186)

The Butler power-up will let you automate this, see [here](https://trello.com/c/whluZtFc/61-tip-for-adding-checklists-create-a-template-for-the-checklist-in-the-command-card-itself-this-way-you-can-be-sure-it-exists-and) for Tips for adding checklists and [here](https://butlerfortrello.com/pricing.html) for pricing and limitations.

Hope this helps,

- Manon

comments: author: Slow Motion Lobotomy [media & design]
body: Thanks for the reply and info, sounds like what I am looking for!

I will definitely check out the links and absorb what information I can, excited to see what Trello can do. Thus far, I've just been copying manually, as I do the initial set up of the board, but hoped to make it easy for collaborators I invite, to just add items, and not worry about the small details.

And thanks for the welcome, trying the whole system out, seems promising for multiple applications and projects I have going on. I look forward to delving deeper into the capabilities of the boards.

Thanks again for the insight!


author: Manon Soubies-Camy
body: Glad it helped! :)


author: Daniel Bruno
body: Is Butlet only available with Trello Gold?


Tags: card

checklist

default

template
Automatic time when assigning due dates
Asked by Rob Thomson:

Hi,

I want to sync this with Gmail, and would like to have due dates display as reminders rather than events.

If this is not possible, can I automatically select 8am rather than midday?

Thanks

Rob


Answers:
author: Crystal Davis
body: Hi Rob,

Crystal from Trello Support here!

Right now when Trello is sync'd with Gmail it can only show the due dates as calendar events. I'll be sure to let the team know you'd like to see another option in the future! You can also modify the time of the event by selecting a different due date time.

By default the time is set to noon, so if it was changed to 8 AM on the card that would be reflected in Gmail! Here's more information on how to do that: <https://help.trello.com/article/794-adding-due-dates-to-cards>

I hope that helps!
Trello Web Account doesnt work with Android app??
Asked by Saravanakumar Mohan:

The accounts dont work across platform do they?


Answers:
author: Max Foerster - K15t
body: Hi,

what do you mean with web account? Your regular credentials to log in? I'm using the Trello app on Android and iOS without any login "specialities".

comments: author: Saravanakumar Mohan
body: Hi Max,

I have an account that works on browser. But the same does not work on the Android app. Hence the question.

From what I can understand, the app is a part of the gold feature, which is a paid feature, while I have a free account. I am not a 100% sure of this though.

BR

Saravanakumar


author: Max Foerster - K15t
body: Hi Saravanakumar,

they seem to be a part of the free plan for Trello.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/24313iA44544F1496749EC/image-dimensions/444x206?v=v2 "image.png")
??? ?????? ???????? ?????????
Asked by ????????? ??????:

?? ????? ????? ???? ??????????? ????????? ??????? ? ??????, ?? ?????? ???. ?????? ???? ? ??? ?????????? ??????? ? ??? ?????, ??? ??? ???? ???????


Answers:
author: Alexey Matveev
body: \[Edited\]

comments: author: ????????? ??????
body: ? ???????? ????? ?????????? ????????. ???? ??? ????, ?? ??? ????? ??????? ???????? ????????. ????? ??? ???? ???? ????? ?? ????? ??? ?????????, ?? ???????? ??


author: ????????? ??????
body: ++?? ????? ????? ???? ??????????? ????????? ??????? ? ??????, ?? ?????? ???. ?????? ???? ? ??? ?????????? ??????? ? ??? ?????, ??? ??? ???? ???????++
Does anyone have the .pdf To Embrace Remote Work in Spanish?
Asked by Michele Von Tobel Montenegro:

I?m looking for the Trello ebook/.pdf in Spanish...


Answers:
author: Jodi LeBlanc
body: Hi [@Michele Von Tobel Montenegro](/t5/user/viewprofilepage/user-id/1492437) I am just going through old posts, did you ever find what you were looking for? Thanks.
Trello REST API Put not working.
Asked by Righteous Phoenix:

So the problem is, I cannot get a PUT Request for /cards?closed=true\&....

to work. I've even tried using the Trello API Rest API Demo, all it does is spin. Am I going crazy or is it just something else.


Answers:
author: bentley
body: ?You're trying to close a card, correct?

Have you tried passing the data you'd like to change in the request's body? Using curl, you'd do the following:

```
curl -X PUT https://api.trello.com/1/cards/{idCard}?key={apiKey}&token={apiToken} -d '{ "closed": "true" }' -H "Content-Type: application/json"
```


Tags: atl-adm

rest-api
Microsoft Linked Account Not Working Correctly
Asked by bill.davis:

I have a Microsoft linked account to confluence. Even though I am a Space Admin for a confluence space, I am unable to create a Page in the Space, and also cannot see other pages in the space despite having access.

I have verified I am a Space Admin for the Space in the Space Settings -\> Permissions Tab.

Yet Whenever I try to Create a Page I get "We can't create a page for you" "You no longer have permission to create a page here, or the space has recently been deleted. Contact your space admin so they can troubleshoot"

<br />

The above is funny, because I am the Space Admin.

We've also tried the "Request Access" button on restricted pages. Even though I get a notification that says someone "shared a page with you" I still cannot access the page that was shared.


Answers:
author: bill.davis
body: Turns out the Overview page was restricted, which breaks creating new pages even for those with access.


Tags: cloud

confluence-cloud
HTML Macro Template Style Disappears
Asked by Noah Leu:

Hello everyone,

I am working on a Confluence (Version 7.4.6) blueprint and build it with a html macro. The html macro includes some short css changes regarding the table on the page.

![Screenshot 2021-03-23 154658.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/135512iE382BE63FEDC69FA/image-size/large?v=v2&px=999 "Screenshot 2021-03-23 154658.jpg")

So far it goes perfectly fine. The macro works and the page looks as it is suppose to be.

However when creating a page with this template, the html macro is interpreted and rebuild on the new page. And here it is how it looks on the new page.

![Screenshot 2021-03-23 155047.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/135513i8493D63264106016/image-size/large?v=v2&px=999 "Screenshot 2021-03-23 155047.jpg")

You may noticed already, that the style (\<style\> and \</style\>) clause is missing. Therefore the text is displayed in the page and the css is not working anymore. I already tried to play around in the source editor and CDATA clauses, but I may did not do it right.

Is there a way to let the interpreter know, that the macro should just be copied from the template to the new created page, instead of somehow deleting the style clauses?


Answers:
author: Bill Bailey
body: I would come at this problem from another angle. Create a user macro that basically surrounds the body content (your table) with a classed div tag. You can then either include it in your space CSS or add it to your user macro. That is far more durable a solution PLUS you can update your CSS at any time, and have it apply to ALL instances.

comments: author: Noah Leu
body: Hello [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) ,

thank you for your response. I should have mentioned this earlier, I'm not a system administrator. So I have restricted admin rights. I dont have access to the user macros.

So I am just trying to have the css copied from the template to the new page. If you have another smart idea, please let me know.


author: Bill Bailey
body: Can you gain Space Admin rights? That would allow you to update the space CSS which would give you another angle.


author: Noah Leu
body: Hello [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) ,

sadly I cant. I could find a really wierd solution, by **creating a second blueprint with a live template** of the main blueprint. In this case the style brackets do not disappear. However **many functions are useless now**.

For example the task report, which does not work with a live template page.

So in the case you have any other ideas on how to make the html macro work correctly with the blueprint, please let me know.


Tags: confluence-server

css

html

macro

server

template
Mutually exclusive incoming & outgoing dependencies
Asked by Lara Balmert:

Hello,

i was wondering whether incoming and outgoing dependencies are to be used mutually exclusively ??

So if i define an incoming dependency for issue 1, will it be mirrored as outgoing dependency for the associated issue 2?

thank you


Answers:
author: Brant Schroeder
body: [@Lara Balmert](/t5/user/viewprofilepage/user-id/4317653) - Can you provide some additional information. I am not sure I understand what you are trying to do.


Tags: cloud

new-to-confluence
Copia de seguridad automatica
Asked by M?nica Lao:

Buenos d?as, ?es posible hacer una copia de seguridad peri?dica autom?ticamente? Dejarla programada y que se haga, por ejemplo una vez a la semana.

Gracias


Answers:
author: Diego
body: Espa?ol:

?Hola [@M?nica Lao](/t5/user/viewprofilepage/user-id/1398854)!

Como se?al? [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760), tenemos documentaci?n sobre c?mo crear copias de seguridad para Confluence. El enlace anterior apunta a nuestras soluciones de servidor y centro de datos, si est?s utilizando nuestra plataforma en la nube, este es el enlace correspondiente:
> * ++***[Confluence Cloud - Create a site backup](https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/)***++

<br />

Adem?s, tenemos otra publicaci?n aqu? en nuestra comunidad que se ocupa de la parte autom?tica de su solicitud:
> * ++***[Automatic backup Confluence Cloud](https://community.atlassian.com/t5/Confluence-questions/Automatic-backup-Confluence-Cloud/qaq-p/1127829)***++

Dinos si necesitas algo m?s.

*** ** * ** ***

English:

Hello there [@M?nica Lao](/t5/user/viewprofilepage/user-id/1398854)!

As pointed out by [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760), we do have documentation on how to create backups for Confluence. The link above points to our Server and Data Center solutions, if you are using our Cloud platform, this one is the corresponding one:
> * ++***[Confluence Cloud - Create a site backup](https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/)***++

Also, we do have another thread here in our Community that deals with the automatic part of your request:
> * ++***[Automatic backup Confluence Cloud](https://community.atlassian.com/t5/Confluence-questions/Automatic-backup-Confluence-Cloud/qaq-p/1127829)***++

Let us know if you need anything else.


author: Vero Rivas
body: Hola [@M?nica Lao](/t5/user/viewprofilepage/user-id/1398854)

?chale un vistazo a este art?culo de ayuda de Atlassian, seguro que te ayuda

<https://confluence.atlassian.com/doc/configuring-backups-138348.html>

Un saludo ;o)


Tags: confluence-cloud
How can I change the database connection pool settings
Asked by Markus Pfeffer:

We are running confluence in an open shift container and cannot modify f. e. the confluence.cfg.xml file, when confluence is running.

We also tried to modify the confluence.cfg.xml, but there is no vi in the image delivered by Atlassian.

We could stop confluence and change the file on the worker node but this is highly against our policy about managing applications.

Due to the upgrade of confluence from 6.15.10 to 7.4.8 we face the following error message after the installation:

"Database: your database connection pool allows 60 connections, which is not enough to support the 100 HTTP threads in your Tomcat configuration. Either increase the pool size to at least 125 connections or reduce the maximum number of HTTP threads to 48 or fewer."

We configured and mounted a config map with a confluence.cfg.xml file with the correct parameter setting (hibernate.c3p0.max_size ==\>125). We figured out, that after the deployment, Confluence tries to generate the confluence.cfg.xml file by itself and to save it into it's home directory. Unfortunately it doesn't work, the bootstrap could not be initialized, even though the rights on the file were 666.


Answers:
author: Nic Brough -Adaptavist-
body: Confluence only tries to write a confluence.cfg.xml file when it is being installed. If it is an upgrade, it leaves the file alone, but needs you to update it to include the new pooling requirements (among other things) - this is because the upgrade can not know and hence deal with everything you might have tweaked in there, and it doesn't want to trash anything you might have.

I'm afraid you have to edit that file, vi or no vi. I thought the image had another editor in it though - nano or something?


Tags: database

questions-for-confluence

server
Is it possible to export a Blog into a local HTML file
Asked by Christoph Labestin:

Hey,

we have a Landing Page at our Company which is written with HTML and we want to embed our Confluence Blog into that HTML page.

So I was wondering, if its possible to export a Confluence Blog into a local HTML file like if i would use iframe so that its updated in real time and i dont have to export the blog as XML every time.

Thanks in advance

Kind regards

Christoph Labestin


Answers:
author: Diego
body: Hello [@Christoph Labestin](/t5/user/viewprofilepage/user-id/4317468)!

As I understand, you need to include a blog post feed outside of Confluence. Namely, you need to show your recent blog post in a company page.

You can use the RSS feed that Confluence provides or build the feed yourself:
> * ++***[Subscribe to pre-specified RSS feeds](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-pre-specified-rss-feeds/)***++
> * ++***[Build an RSS feed](https://support.atlassian.com/confluence-cloud/docs/build-an-rss-feed/)***++

This will automatically update the feed when you publish new blog posts and there is no need to export content from Confluence!

Let us know if this helps you out!


Tags: blog

cloud

confluence-cloud

embed

export

html

iframe

xml