youngmon/atlassian-qna huggingface dataset:
Personalized E-Mails; Move Content from Evaluation version
Asked by Markus Sp?thling:

Hello, I'm just trying the evaluation Version of Confluence on my local Computer and my company is planning to buy the product and install it on our Server.

Is there a clever way to transport the content from the Evaluation version to the hosted version?

Is it possible (and how) that our users manage their personalized E-Mails in Confluence?

Like [xy@mycompany.com](mailto:xy@mycompany.com)so that they can write, receive Mails and copy them to a specific page or area.

Thanks in advance for support

Markus


Answers:
author: Steve Gerstner [bridgingIT]
body: Hi Markus,

go to Admin \> Backup and Restore (in germna "Sichern und Wiederherstellen") and do the backup with the attachments. This will backup your content (not your plugins) and you can restore it directly when you setup your new server.

Emails can be changed, if you use the internal user management, or it depends to the configuration of your directory. Normally, the mail adress comes from a ldap and can't be changed.

Regards

Steve

comments: author: Markus Sp?thling
body: Thank you for quick answer. I understand the first part with Backup and restore.

For the second part: I don't completely understand the answer. What I would like to know is, if a person can receive emails and create emails from Confluence instead of using a program like Microsoft Outlook. The idea is that a colleague receives for example an email from a customer and can add the content to a specific page in Confluence without using a separate email programm.


author: Steve Gerstner [bridgingIT]
body: Ok, then I misunderstood your second part...

Confluence is NOT a mail client, but you can send mails to share content with another confluence user and you can use pop to read mails and generate content from this mails. But, as these mails generate some kind of pages, you will not have any privacy and your mailbox will be public.

You have the option to import mail archives as well, but here again, no privacy!

There are tools in confluence like mentions or chat plugins, which will enable you to communicate in the system, and here you can reduce mail usage, but you can't replace it with outlook!


author: Markus Sp?thling
body: Hi Steve,

now i understand the possibilities better.

Thanks for your qualified answer

Markus
Profile picture
Asked by kA:

Hi friends,

I have created a new account in JIRA, the user also has permission to access confluence too. Then i set the profile picture of the user in JIRA but the profile picture does not reflect in confluence profile. I have confusion about that so can you please share your thoughts.

Thanks in advance,

Karthik A.


Answers:
author: kA
body: Hi Maarten,

Thanks for your update. I cleared it but again i faced that same issue.

Thanks,

Karthik A.


author: Maarten Cautreels
body: Hi Karthik,

I've never encountered that issue myself but I guess it has something to do with cache. Have you tried clearing your browser's cache?

Best,

Maarten


Tags: cloud

confluence-cloud
Search suggestions does not show page
Asked by Patrick_Vanhoof:

Hi,

We imported pages into a space, there are no specific restrictions to the space or pages. There are pages with names like AP01.01 and AP.01.02. When I start typing AP01 in the search box at the top, Confluence immediately suggests me these pages, but when my colleague does this the pages are not suggested. Even the search does not show them. But he can browse to these pages via the navigation.

What could be the problem?

Thanks,

Patrick


Answers:
author: Deividi Luvison
body: Being honest with you my friend, like life cookies act in a mysterious way sometimes, besides thinking this could be a bad cookie stored in your browse I don't know what could be causing this :).  
Thanks and Regards,  
David\|Atlassian Support

comments: author: Patrick_Vanhoof
body: :-) bad cookies...


author: Deividi Luvison
body: Hey Patrick,

I believe this more tied up to a browser configuration than the aplication itself, but ther's a chance that also your search index is outdated.

First [Rebuild your Search Index](https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-Rebuildingthesearchindex) and try again, if it fails ask your user try with diferent browsers and see if he get the same result.

Thanks and Regards,  
David\|Atlassian Support

comments: author: Patrick_Vanhoof
body: Hi David,

Different browsers (IE and FF) act the same. I can imagine that rebuilding the index could solve it, but how come that I can find the pages and my colleague doesn't? Should I not have the same issue then?

Patrick
Confluence notification mails
Asked by Sreenivasaraju P:

Hi,

Can we track the mail going from confluece. I mean on editing/updating a page notification will be triggered to all the watcher(s). Is there a way to find out whom all the mail got triggered.


Answers:
author: Rodrigo Girardi Adami
body: Hi! I believe that using the [mail archiving feature in confluence](https://confluence.atlassian.com/x/7iAC). You will be able to store emails for spaces and see them.

I hope this helps.

Rodrigo

comments: author: Steve Gerstner [bridgingIT]
body: as I understood the mailarchive feautre, it needs access to the mailbox, in this case, it would need access to every users mailbox?


author: Steve Gerstner [bridgingIT]
body: Hi,

you can write an aspect on the mailserver implementation, to log every mail send. But that's maybe a little bit crazy and needs an experienced developer ;)

Alternativly you can listen to the same events and look, who watches the page and space to come to your information, this can be done with a listener module and needs some coding.

Maybe you can us logging on your mta?

Regards

Steve


Tags: confluence-administration
Are there any storage limitations with Confluence?
Asked by Hal Deranek:

Currently, my company is using DropBox to store our documents, consisting of approximately 500GB. I want to move these over to Confluence, but I'm not sure if there are any storage restictions. I haven't seen anything so far that says there definitely are... but I also haven't seen anything that say there definately isn't. Does anyone have a definitive answer?


Answers:
author: BillA
body: There's a 25GB storage attachment for OnDemand as documented at [](https://confluence.atlassian.com/display/AOD/OnDemand+Storage+Policy)<https://confluence.atlassian.com/display/AOD/OnDemand+Storage+Policy>

As the Confluence PM, I'd be keen to discuss your requirements more with you so feel free to email me at bill at atlassian


Tags: cloud

confluence-cloud

storage
You don't have permission to access /pages/doeditpage.action on this server.
Asked by Steven Smith:

Hi,

I'm creating a space and everytime I try to edit or create a new page I get a permission error. I have admin authorisation.

Anyone have this issue in confluence and know how to solve it?

thanks!


Answers:
author: Guido Craenen
body: I am having the same problem for all users. I am using a Sophos UTM with Web Server Protection (WAF).

comments: author: tel-inform Lizenzen
body: Hi,

we are also using a Sophos UTM. You have to set an exeption for the

Protocol violations  
SQL injection attacks  
XSS attacks

Skip this for the Pages

/pages\*

Greets


author: jing_hwa_cheok
body: Hi Steven,

<br />

Does this issue affect all the user in the Confluence or only a few specific user?
How do you change a created page?
Asked by Beth Gilje:

For example how do you change a product requirement page that has information on it to a blank page without deleting the product requirement page and pasting everything on to a blank page?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You mean [copy](https://confluence.atlassian.com/display/DOC/Copying+a+Page) the page to a new page?

comments: author: Beth Gilje
body: No I don't want to copy a page. I created a page in the product requirement format and I would like to amend it to be a blank page format.
Can not install Gliffy Plugin
Asked by Hal Prather:

I am running running Confluence 5.3.3 and using the Gliffy plugin 6.1.1. Every time I try to install it hangs up the Confluence instance and I have to restart.

I did a ton of research and all signs point to the setting the max packet size for mysql; however, I am not running mysql. Our instance is connected to sql server.

Now that I see this I think it is sympamatic to the same reason I have not been able to install the latest UPM update.

Anyone know how to set this up so sql server will take the larger package installs using the UPM?


Answers:
author: EddieW
body: I would suggest docs for SQL Server. I don't think it is one of Atlassian's "suggested" databases.

Google:"SQL Server max packet size"

[](http://technet.microsoft.com/en-us/library/ms177437.aspx)<http://technet.microsoft.com/en-us/library/ms177437.aspx>


Tags: confluence-administration
Gliffy plugin banner
Asked by Alyson Reis:

Hello,

I'm currently evaluating Gliffy (and very much appreciating it so far!) to possibly purchase a license after the eval time is finished. However, on every page that I insert a Gliffy diagram I keep seeing a banner that tells me how many days my evaluation license has left, which is quite annoying. To make things a little worse, when I export a page to PDF with Gliffy diagrams it also shows this banner on the PDF file, which makes the PDF useless for use in my company.  

Is there any way I can remove that banner while I keep evaluating the plugin? I don't mind customizing the look and feel section if needed.

Thanks!

![](../../upfiles/uploaded_image_9.png)


Answers:
author: Nic Brough -Adaptavist-
body: No. If you don't want the banners, then get the licence now, you don't need to wait until the end of the evaluation.

comments: author: Alyson Reis
body: I can't get the license right now as it needs to get approval from my manager, which shouldn't happen right away. If there isn't really a way to remove the banner during the eval period then well, it's life.


author: Nic Brough -Adaptavist-
body: Yes, I know corporate paperwork can be a bit of a pain (one of the reasons I took a break away from them was the burden of broken procedure). But you can understand that someone who writes software would want paying for it and hence need to remind people to pay until they do.


author: Alyson Reis
body: Sure thing, I do. Just wondering if anyone went through this same situation and came up with a workaround. Thanks..


Tags: gliffy
Migration to new Active Directory or LDAP
Asked by jboutin:

We've have recently been aquired by a new company. As a result, our confluence (and Jira) databases need to authenticate users against a new DB.

Currently the user database is synchronized against Active Directory A. We will likely have to move to authenicate against a new user database.

This means that user flast@companyA will move to first.last@companyB.

How does this affect licensing and page ownership?

Can anyone recommend any whitepapers or articales with best practices here?


Answers:
author: Tiago Comasseto
body: Hi there,

Newer versions of JIRA and Confluence support username change, so once you rename the user it won't affect licensing or page owership (see this [doc](https://confluence.atlassian.com/display/DOC/Changing+Usernames)).

However, the rename operation needs to be done before the migration to the new LDAP. This is because JIRA/Confluence use an [User Unique ID Attribute](https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-UserSchemaSettings) to identify username changes in your LDAP and this attribute wil be different in the new LDAP server.

Cheers  


Tags: confluence-administration
Is the bundled Confluence HTML Plugin compatible with confluence 5.4.3?
Asked by Chris Solgat:

The marketplace only shows that it is compatible with 5.2.5. We will be upgrading to 5.4.3 next month and need to know if this plugin will still work.


Answers:
author: Mehmet Kazgan
body: We have Confluence 5.4.3 and HTML Plugin 2.1.1 and it works like a charm.

comments: author: Chris Solgat
body: This may be a dumb question, but where did you get version 2.1.1? I looked in the marketplace and only saw version 2.0.2.


author: Mehmet Kazgan
body: It came with Confluence install.


author: Bob Swift (personal)
body: If it is bundled with Confluence, it is compatible. Atlassian often does not keep the Marketplace entry updated for bundled plugins, so I would not worry about it.


Tags: app

html
Can not find some users
Asked by Bj?rn Eitmann:

Hi\*

We are not able to find a few users, for example to choose them for permissions or to share pages with them. They are "normal" LDAP users with no other or special settings.

Some ideas?

Best,

Bj?rn


Answers:
author: Bj?rn Eitmann
body: Disable and Enable :-)


Tags: confluence-administration
Want to know how to recover user profile picture
Asked by Rinku Saha:

Hi

while running a query i am able to find the "attachment" table where this is store.

i want to is the if this content type is "image/pjpeg" how it is diaplying on confluence page. basicaly i want to know where i can get this picture on confluence. there should be something like space id. please let me know.

Thanks'

Rinku


Answers:
author: Rinku Saha
body: Hi Stephen,

Sorry for the late response, i was on vecation.

actually my requirement is, on confluence some user update their profile picture but for others it display the default picture. now, we are planning to update all the profile picture. how can we do that?

Thanks'

Rinku


author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: I found myself trying to find user avatars as well, I was able to use the following macro to place a users login avatar on pages:

```
#set( $profile_pic = $userAccessor.getUserProfilePicture( $req.userPrincipal.name ) )#set( $pic_src = $profile_pic.getDownloadPath() )&lt;img src="$pic_src" alt="Your profile picture" /&gt;
```

Now when I need to have an avatar loaded on a page, I just add the macro.

Not sure if this answers your question though.
How to get the creator of an attachment using confluence REST api?
Asked by Laert Pires:

How do I get the creator of an attachment using confluence REST api?

[](http://confluence/rest/prototype/1/attachment/111111)<http://confluence/rest/prototype/1/attachment/111111>

gets this:

```
{  "id": "111111",  "type": "attachment",  "ownerId": "xxxxxx",  "parentTitle": "bla",  "fileName": "bla.png",  "contentType": "image/png",  "fileSize": 162070,  "niceFileSize": "158 kB",  "version": 1,  "niceType": "Image",  "iconClass": "content-type-attachment-image",  "title": "bla.png",  "thumbnailLink": {    "href": "http://confluence/download/thumbnails/11111/bla.png?api=v2",    "rel": "thumbnail"  },  "thumbnailWidth": 300,  "thumbnailHeight": 139,  "wikiLink": "bla",  "space": {    "key": "bla",    "name": "bla",    "title": "bla",    "type": "bla",    "link": [      {        "href": "http://confluence/rest/prototype/1/space/bla",        "rel": "self"      }    ]  },  "lastModifiedDate": {    "friendly": "Feb 14, 2012",    "date": "2012-02-14T04:27:43+1100"  },  "createdDate": {    "friendly": "Feb 14, 2012",    "date": "2012-02-14T04:27:43+1100"  },  "link": [    {      "href": "http://confluence/rest/prototype/1/attachment/11111",      "rel": "self"    },    {      "href": "http://confluence/download/attachments/8389284/bla.png?version=1&amp;modificationDate=1329154063000&amp;api=v2",      "type": "image/png",      "rel": "download"    },    {      "href": "http://confluence/pages/viewpageattachments.action?pageId=222222&amp;highlight=bla#bla.png",      "type": "text/html",      "rel": "alternate"    }  ]}
```

Is there a call that exposes the creator? or call that can return the user by the ownerId?


Answers:
author: Sergey Svishchev
body: You cannot get that info via REST, it is a bug -- [](https://jira.atlassian.com/browse/CONF-33121)<https://jira.atlassian.com/browse/CONF-33121>

Use another remote API for now.


author: Laert Pires
body: using this:'http://confluence.fx.srv.westpac.com.au/rpc/json-rpc/confluenceservice-v2/getUser' from the creator id


author: Laert Pires
body: Here are some resources you may want to examine:  
[](https://developer.atlassian.com/display/CONFDEV/Confluence+JSON-RPC+APIs)<https://developer.atlassian.com/display/CONFDEV/Confluence+JSON-RPC+APIs>  
[](https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Data+Objects#RemoteConfluenceDataObjects-attachmentAttachment)<https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Data+Objects#RemoteConfluenceDataObjects-attachmentAttachment>  
[](https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Methods)<https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Methods>


Tags: confluence-administration
Jira And Confluence Servers
Asked by poornima guddettu:

Hi,

I have installed Jira in my Linux machine using jira installer and later have installed confluence using the confluence installer on the same box.Their ports are 8080 and 8090.(Default) Now I need to find out whether they are using the same server and whether I can have same url for them but with different context. Any help would be appreciated.

Thank you,

Poornima


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can run them on the same url with different contexts.

It's usually easier to do this by running them behind a web-server that proxies them (doesn't matter whether they're on the same machine, ports or anything else if you do that). Most of us do it with Apache.

comments: author: poornima guddettu
body: Hi Nick,

This is very helpful for the pages that are created from now on.

But I already have many projects that have attachments that are created with other templates.Is there a way to make them include the macro or somehow display the attachments in the same page?

Thanks,

Poornima.G


Tags: confluence-administration
group access to confluence not working
Asked by ziazon:

I am having issues getting my developers access to spaces in Confluence. they log in to Confluence and it says access denied. I have confirmed that they are members of the developers group. Please advise.![](../../upfiles/Screen_Shot_2014-03-20_at_4.11.48_PM.png)


Answers:
author: Mauro Badii
body: Hi Jubair,

Your instance looks like it is affected by [](https://jira.atlassian.com/browse/UNIFIED-32)<https://jira.atlassian.com/browse/UNIFIED-32>and I have created an Issue on your behalf to do some maintenance and work on the problem.

You should have received the email. Please contanct [support.atlassian.com](http://support.atlassian.com) if you don't.

Regards,  
Mauro


author: jing_hwa_cheok
body: Hi Jubair,  

<br />

Are the user group granted can use permission in {{Confluence Administrator \>\> Global Permission}}? The group must first have the can use permission before they can access the Confluence.  

Regards,  
Jing Hwa


Tags: cloud

confluence-cloud
Conlfuence Link to Active Directory
Asked by Caesar Sulapat:

Hi,

Any opinion why Confluence is keep on Disconnecting with Active Directory. Our network seems working fine. Is it advisable to keep the link of users from AD or just maintain the Internal Directory to avoid complications.

Thanks


Answers:
author: Caesar Sulapat
body: Thanks JIng, I will try to coordinate it again with out IT Dept. I will get back on you. Thanks again.


author: jing_hwa_cheok
body: Hi Caesar,

Do you mind to elaborate why you think the Confluence disconnecting with the AD? Do you see any particular stacktrace in the \<confluence-home\>/logs/atlassian-confluence.log when this occur?
Assign Homepage to Space
Asked by William Yeack:

I accidentally moved the homepage of a Space to a different one and now when I move it back, it views it as an orphaned page. How do I set it back to be the homepage?


Answers:
author: Rodrigo Girardi Adami
body: Hi William,

The page must have lost his parent. In this case, you need to go to space admin and set that page to be inside the page tree of the space, or in other words, make the homepage the root or child of some pages.

[This documentation](https://confluence.atlassian.com/display/DOC/Organising+Content) may help you.

Cheers,

Rodrigo

comments: author: William Yeack
body: Thanks - I see it now - thank you very much!


Tags: confluence-administration
Problem with html Macro
Asked by Software Operator:

Hello,

I need to include a javascript in the HTML macro. When I include the code I can see the preview ok. But when I save I can t see anything, only a Blank Page. Can you help me with this issue.

We are using Confluence 5.4.2


Answers:
author: Tsol
body: You could try the same script in a different browser. If the same problem occurs modify your script line by line

comments: author: Software Operator
body: Thanks Kostas for your answer, I tried the 2 solutions but any of those work. I keep looking.


Tags: confluence-administration
How can I create a toggle button in Atlassian OnDemand?
Asked by Trisha Coberly:

We use Atlassian OnDemand and I'd like to have a way to mark each row in a table as completed. That could be done with a Pass/Fail toggle button or some kind of checkmark. The Task List macro isn't working in the way that I want.


Answers:
author: Bruno Rosa
body: Trisha, I'm not exactly sure if this is what you're looking for, but you can manually create the table through Confluence's editor and choose the task-list icon ![](https://confluence.atlassian.com/download/attachments/284366747/TasksIcon.png?version=5&modificationDate=1391561303228&api=v2) in the editor toolbar. Note that this is not the 'Tasklist' macro but a feature of the editor. More can be found here: <https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence#ManagingTasksinConfluence-Creatingtasklistsandmanagingtasksonapage>.


Tags: confluence-cloud
Adding icons to ToC
Asked by meee meee:

is there a way to add own icons to the 'table of content' macro?


Answers:
author: Steffen Heller
body: Where do you want to include that icon: On the confluence page, in the exported PDF or in the macro? Depending on that you will have to change the css file for the confluence page or the PDF export stylesheet or the code for the macro.


author: meee meee
body: i want to mark important pages with an icon like this:

[](http://www.xsyon.com/wiki/images/1/13/Important_Icon.png)<http://www.xsyon.com/wiki/images/1/13/Important_Icon.png>

before the page name


author: Davin Studer
body: Possibly ... what are you trying to do. Maybe mockup a screenshot and include it.

comments: author: meee meee
body: i want to mark important pages with an icon like this:

[](http://www.xsyon.com/wiki/images/1/13/Important_Icon.png)<http://www.xsyon.com/wiki/images/1/13/Important_Icon.png>

before the page name


author: Davin Studer
body: The table of contents macro doesn't show links to pages. It shows links to headings within a page. So, I'm not sure what you mean by having it show the icon in front of important pages. Please expand on your explanation.