youngmon/atlassian-qna huggingface dataset:
Cannot view comments from another member
Asked by Suzi:

Hello, I am having trouble viewing comments on cards that another colleague has made.

I did notice that there has been a few people with this problem too. I tried a different browser and this did not work. My colleague has ensured he saved the comments and can access on his log in but not mine.

Is it the case of several log ins? Please can you advise.

![Frank Comments - Trello.png](/t5/image/serverpage/image-id/121178i548DA5C6982E0C53/image-size/large?v=v2&px=999 "Frank Comments - Trello.png")![Suzi Comments - Trello.PNG](/t5/image/serverpage/image-id/121179i9C006D8848C99270/image-size/large?v=v2&px=999 "Suzi Comments - Trello.PNG")


Answers:
author: Soumyadeep Mandal
body: Hi [@Suzi](/t5/user/viewprofilepage/user-id/4185902) ,

Welcome to the community!

The screenshot that you provided clearly shows that no one has commented on this specific card!

Can you provide another screenshot of another user who can see the comments that you can't?

You can ask your colleague to send a screenshot of what he/she can see on the card to verify!

Because as far as I know, it's not possible that If someone commented on a card and another user can't view it!

On a board, minimum permission was given as a viewer who can view anything on a board!

comments: author: Suzi
body: Hi Soumyadeep,

Thank you for your prompt reply.

I understand now thank you. I take it the user that makes amendments to the card (not comments) only can see what they are?

I will check with another colleague later this afternoon and get back to you.
Why is the Trello dealine linked to the start date of the Planyway task and not to the end date?
Asked by Maulik Patel:

please answer


Answers:
author: Dan Ivory
body: Hey [@Maulik Patel](/t5/user/viewprofilepage/user-id/4185904)

You can change this in the settings (click the wheel cog icon in the top right corner)

See the "Link Due Date to" option

![Screenshot 2020-12-07 at 14.52.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/121210i209F73C71A28A6AC/image-size/large?v=v2&px=999 "Screenshot 2020-12-07 at 14.52.12.png")

Cheers,

Dan
Field Prefilling
Asked by Seth J Proctor:

Consistently my email address is prepopulating custom fields when I edit cards. This creates all sorts of problems, as you can imagine, especially when the field is supposed to be number for Zapier to push into another app! This behaviour affects *all* Trello boards and is very insistent. So, if you enter (say) 0.75 and, say, mark the card as done, the number is replaced by the email address. Urgh. Any ideas of why and how to stop this??

![Screenshot 2020-12-07 at 10.33 am.png](/t5/image/serverpage/image-id/121177i79758518B0291007/image-size/large?v=v2&px=999 "Screenshot 2020-12-07 at 10.33 am.png")


Answers:
author: Michael Pryor
body: I would guess a browser extension (or the browser itself) is doing this. For example, a password manager set up to auto fill form fields?


author: Dan Ivory
body: Hey [@Seth J Proctor](/t5/user/viewprofilepage/user-id/4185828)

This sounds like a Butler automation is set up to edit this field when you mark the card as "done".

Have a look at the enabled Butler Commands by going

Show Menu -\> Butler (button at the top of your board) -\> Rules (can filter for "Enabled").

See if there is a Butler command set up causing the behaviour you described.

If you don't see anything, potentially someone else has set it up if you share that board with other people. Maybe ask them if they have.

Hope that helps,

Dan
Power up for spread sheet
Asked by Farang:

Is there some power up which allows me to embed any sort of spreadsheets within the card?

Or at least a way to create a table ?

I know I can attach a link to Excell or google sheets but it's not what I want.


Answers:
author: Soumyadeep Mandal
body: Hi [@Farang](/t5/user/viewprofilepage/user-id/4185611)

If you want to attach a file in Trello <https://help.trello.com/article/1032-using-the-google-drive-power-up>

Or you can upload any files from your pc/mac!

The drag \& drop feature is also there in Trello! You can drag and drop a file to Trello to attach the files too.


author: Soumyadeep Mandal
body: Hi [@Farang](/t5/user/viewprofilepage/user-id/4185611) ,

I just want to say that you can't view a spreadsheet file on Trello!

The link is working fine! <https://trello.com/power-ups/5e2212c3ba57415ef2ef9352/smart-fields>

Check out this link for creating a table <https://chrome.google.com/webstore/detail/trello-table-markdown/pgifaolbebmlmfafkgngfjchfpcpndig?hl=en>

comments: author: Farang
body: Thank you,

I was finally able to open the link. It must have been a problem with my net connection.

The smart fields power up is great but how do I get rid of it so it does NOT have permission to read ALL of my boards ?!


author: Farang
body: Is there a place in Trello where Im able to view permissions for all power ups at given moment


author: Soumyadeep Mandal
body: Hi [@Farang](/t5/user/viewprofilepage/user-id/4185611) ,

Welcome to the community!  
Well, you can add links and files of spreadsheets but you can work on them directly on Trello!

<https://trello.com/power-ups/5e2212c3ba57415ef2ef9352/smart-fields>

comments: author: Farang
body: 1. I don't understand your response.

2. The link doesn't work.
Cannot create board (Postman)
Asked by alex alex:

message: Board must be in a team --- specify an idOrganization

Answers:
author: tutku ayavefe
body: There is a limitation to create a board in a day/total. You should go back to your trello account and delete some of unnecessary boards. So your problem will be solved. Have a good learning! [@alex alex](/t5/user/viewprofilepage/user-id/4185566) [@Emkie](/t5/user/viewprofilepage/user-id/4185198)

comments: author: Nour Abdelhafez
body: thank you bro


author: Saad Gamal
body: thank you


author: sriharsha mishra
body: Thank you a lot


author: Sonali
body: Thanks


author: Emkie
body: I'm also a newbie!

I couldn't set up a new team as I was already invited to one. I then logged into Trello on my PC, rather than my phone or Chromebook, and only then did I have the option to set up a team (not inviting anyone to it) so that I could set up boards for my own use. I've just checked on my phone and now have access to the team where I have been invited ++and++ the one that I have just set up for my own use.

Hope that helps?
How do I remove two members completely from Trello?
Asked by Angela Little:

How do i remove two members from Trello that have left the company?


Answers:
author: Soumyadeep Mandal
body: Hi [@Angela Little](/t5/user/viewprofilepage/user-id/4185413) ,

Welcome to the community!

You can follow these documentations for the further process!

<https://help.trello.com/article/742-removing-people-from-a-team>

<https://help.trello.com/article/779-removing-a-member-from-a-board>

<https://help.trello.com/article/1029-what-is-a-deactivated-user>


author: Stephen Addis
body: If they have left the company, just redirect their email to who ever is dealing with matters on their behalf, then get a password reset sent to the email ... change the password and let them go dormant.  

Really, you want to have any alerts or anything still go to somebody, as sure enough you will miss reassigning something, and why go hunt for something that doesnt exist maybe, or maybe not, you dont know. Let it find you.  

Locking them out secures the environment too, and you will probably want any of their input and comments left intact on the board, and not sure how that is handled, so just remap and let it phase out.
Trello integration w/ Slack
Asked by Ryan Goodnight:

Hi all! Is anyone using the Trello integration with Slack? I am trying to figure out how to add a Trello team board to our Slack and I keep getting an error stating "Sorry, I don't know what to do with this command." The command I am using is /trello link (URL OF OUR TEAM BOARD).


Answers:
author: Soumyadeep Mandal
body: Hi [@Ryan Goodnight](/t5/user/viewprofilepage/user-id/4185409) ,

Welcome to the community!

Please go through these documentations and articles!

<https://trello.com/en/platforms/slack>

<https://slack.com/intl/en-in/help/articles/231967387-Trello-for-Slack>

<https://zapier.com/apps/slack/integrations/trello>

<https://automate.io/integration/slack/trello>

<https://help.trello.com/article/1049-slack-app>

comments: author: Ryan Goodnight
body: Hey, thank you for your help as well. Like I posted above, I mostly have it figured out. I have them added and functioning now.


author: Thomas Boudier [Adaptavist]
body: Hi Ryan!

I've been using it, maybe I can help. The command you're using is the right one.

Is your board team-visible or private?

When you copy the URL to a card in your Slack channel, does the Trello app display the content of said card and shortcuts to quick actions?

comments: author: Ryan Goodnight
body: Thanks for replying back to me! I figured it out, mostly or sorta. I cannot add any app to Slack from the Slack app itself. For example, Trello fails when I try to add it. One Drive fails when I try to add it. Other's have failed as well.

However, when I log into Slack via the website and do it, all of the failing apps worked. So, I haven't figured out why that is, but at least I have them added and functioning now.


Tags: integration

slack
Trello/JIRA Power Up
Asked by Ryan Wirtanen:

Hi everyone

Our IT team use JIRA Service manager to manage our internal job queues. I am embarking on a project where we need to provide visibility to business stakeholders and are wanting to use Trello. We have an external contractor who can also use Trello and use their instance of JIRA to integrate tickets.

My question is, can we specify to separate JIRA instances in Trello for a single project?


Answers:
author: Cody C.
body: You can connect multiple Jira instances to Trello! You would just need to go through the process outlined here for each Jira instance you want to connect: <https://help.trello.com/article/1081-using-the-jira-power-up>
Business class details
Asked by Mohamed Akbari:

If i get the business class upgrade. Will it only be for one team? I'm an owner of a company and i have several departments and for each department is considered as 1 team. So if i pay for just me to have business class will i be able to control just one team or will i be able to control all the teams i have created ?


Answers:
author: Michael Pryor
body: I would recommend using one team for your company. And if you like, you can use Collections for your departments underneath that team.

It will make things easier besides just billing.


author: Soumyadeep Mandal
body: Hi [@Mohamed Akbari](/t5/user/viewprofilepage/user-id/4185254) ,

Welcome to the community!

Basically, the Business class plan works only with Teams!

If you need you can upgrade multiple teams too.

You can't upgrade your account to a Business class plan you have to upgrade the plan for the Teams where you want to work on! The Business plan applies to teams and it's boards! all members under the same team can use the features of a business plan.
??????? ?????? ??????????
Asked by MATEMA TICHKA:

????????????, ? ?? ????????? ??????, ???????? ?? ????. ??????? ?????????? ?????? ? ???????? ????????, ? ?? ??????? ??? ??? ????????


Answers:
author: Soumyadeep Mandal
body: Hi [@MATEMA TICHKA](/t5/user/viewprofilepage/user-id/4185216) ,

Welcome to the community!

As it's about billing, so please contact Atlassian Team [HERE](https://support.atlassian.com/contact/)

In this case, only the Atlassian Team can help you out in the best way possible!


author: Deepanshu Natani
body: Hi [@MATEMA TICHKA](/t5/user/viewprofilepage/user-id/4185216)

You should contact Atlassian Support for this.
No option to set up a new team
Asked by Emkie:

**UPDATE**

Seems to be sorted. When I accessed Trello on my PC rather than Chromebook and phone, I was able to access all the board and team setup options. This might help others?

I have now set up a team just for myself (i.e. not inviting anyone to it).

Thanks to those who offered help - it is much appreciated :-)

-------------

I am trying to set up a personal 'team' with me as the only member, now that there are no personal boards.

I have checked here and other sites, with all telling me that I should have the option to set up a new team by clicking on the + (top right). I do not have that option - just 'create card' and 'create board'.

I do hope that the free plan is not just for seven boards in total....

Any suggestions?

Thanks you!


Answers:
author: Stephen Addis
body: You can do it, set a team up and only have you as the member ... I do it so that it qualifies for using big picture plugin, as to use that for free the board has to be a team board.

comments: author: Emkie
body: Thank you for the tip, Stephen. I've been able to do just that now that I have the option to set up a team.


author: Deepanshu Natani
body: Hi [@Emkie](/t5/user/viewprofilepage/user-id/4185198)

Can you share a screenshot?

comments: author: Emkie
body: Thank you for your offer of help. Seems sorted now.
Repeating Cards
Asked by Lee Atherton:

I want a card in my "repeating cards" list that repeats each day.

I want a copy of that repeated card to appear in my daily tasks list.

I don't understand what steps to take to do that. Do I also need to add rules to it? And how does the original card know to change the due date each day?


Answers:
author: Vero Rivas
body: Hi [@Lee Atherton](/t5/user/viewprofilepage/user-id/4178568)

Maybe this power up can help you

<https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater>

Regards

comments: author: Lee Atherton
body: Thank you [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) I have the power up but am having trouble implementing it. I guess I wasn't clear on that. Oops.


Tags: card

repeat
Sync of mobile with laptop
Asked by ashwin tp:

Hi,

In trello, if I am able to add items in laptop and mobile.

But i dont receive any notificatipns for the ones which I do in the laptop.

Although mobile shows all the tasks, but no notification comes.

Kindly guide


Answers:
author: Soumyadeep Mandal
body: Hi [@ashwin tp](/t5/user/viewprofilepage/user-id/4185044) ,

Welcome to the community!

Please go through these documentations for getting notifications on mobile/desktop:

<https://help.trello.com/article/1195-push-notification-settings-for-mobile>

<https://help.trello.com/article/740-notifications-are-not-working>

<https://help.trello.com/article/793-receiving-trello-notifications>
How do you set a rule where the due date is updated with custom field dates?
Asked by Chi, Jacklyn:

I have several custom fields with different important milestone dates and have set the earliest one as the first due date. Is it possible to create a rule that will allow the initial due date to automatically change over to the next upcoming custom field date, and therefore set a new due date? In order words, I want to create a rule such that when a date set in a custom field is reached, it will trigger an automatic update of the due date to the a date I put in another custom field. It would essentially look something like this, but I couldn't make sense of the current rule options to make this happen:

Rule1  
Trigger: One day after \["Custom Field date 1"\] at \[8:00 am\]  
Action: Set due date to \["Custom Field Date 2"\]

Rule 2  
Trigger: One day after \["Custom Field date 2"\] at \[8:00 am\]  
Action: Set due date to \["Custom Field Date 3"\]

Etc....

Thanks so much!


Answers:
author: Stephen Addis
body: Your going to be looking at Butler, though its not one I use ... or create rule in Zapier (another I dont use) as the basic board does not have the functionality without intergrations from third party app providers.

comments: author: Chi, Jacklyn
body: Thanks Stephen, I was trying to do this using Butler but couldn't figure out how to set it up to do what I need.


author: MF_BOT
body: [@Chi, Jacklyn](/t5/user/viewprofilepage/user-id/4185056) Did you ever figure this out?
How do undo Trello permission to access Google Drive?
Asked by Barbara Umbenhauer:

I have more than one Google Drive account and gave permission to Trello for the wrong one. Now I can't figure out how to un-do the current one and re-do with the one I want linked. Help!


Answers:
author: Soumyadeep Mandal
body: Hi [@Barbara Umbenhauer](/t5/user/viewprofilepage/user-id/4184893) ,

Welcome to the community!

You can uninstall/remove the power-up and install/add again to your Trello board then connect to your google drive!

Here are some other resources if you like to check it out:

<https://trello.com/power-ups/55a5d916446f517774210006/google-drive>

<https://help.trello.com/article/1032-using-the-google-drive-power-up>

<https://blog.trello.com/introducing-google-drive-integration>

<https://blog.trello.com/trello-and-google-drive-an-integration-made-in-office-heaven>

<https://zapier.com/apps/google-drive/integrations/trello>

<https://zapier.com/apps/google-drive/integrations/trello/1692/create-new-trello-cards-from-google-drive-files>

<https://automate.io/integration/google-drive/trello>

comments: author: Barbara Umbenhauer
body: Thank you! Very helpful.
Some animated GIFs will not show preview.
Asked by disastercake:

I'm having an issue with my board where some animated gifs will preview and can be set as covers, but others won't preview and can't be set as covers. Here is my board:

<https://trello.com/b/qG44jv8L/soul-saga-public-roadmap>

You'll see there are a lot of animated gifs working as expected.

However this card has an animated gif that will not preview:

<https://trello.com/c/LZqHd6nj/86-airship-exploration-41>

Any idea what is wrong with this gif that it can't preview? It's size is less than some others that are previewing. I can't see a logical pattern as to why some work and others don't.


Answers:
author: Soumyadeep Mandal
body: Hi [@disastercake](/t5/user/viewprofilepage/user-id/1505569) ,

So, I checked all the gifs on your board and I think I have found the reason why the gifs are not working!

Well, the problem was with the \*.gif files! You have to convert those \*.gifs or resize by at least 1 pixel!

The architecture/codec by which the gifs are made was making the problem!

Or you can use a different gif!

Always try to use medium/large resolution image/gif and the small file size as possible!


author: Stephen Addis
body: Not experienced it, have put GIF image of the red amber green flashing traffic light on my board and it worked flashing so running unlike say for comparison, facebook, where you have to click on the image to activate.  

Might be the image.


Tags: image
how to create a rule "change titlefoto" of a card?"
Asked by Anke Stoll:

I want to create a butler rule "when a card is copied, then change the color of the titlefoto"

Any ideas?

Many thanks in advanced


Answers:
author: Soumyadeep Mandal
body: Hi [@Anke Stoll](/t5/user/viewprofilepage/user-id/4184816) ,

You can move your card from a list to another using butler but you can't change the cover using butler the feature is not yet available as the cover feature is a new feature added to Trello a few months ago!

comments: author: Anke Stoll
body: Thanks a lot for your answer and explanation

have a good day

Regards Anke


author: Soumyadeep Mandal
body: Hi [@Anke Stoll](/t5/user/viewprofilepage/user-id/4184816) ,

You already wrote the rule! What else do you need help with? Can you please explain a little bit?

and what is **titlefoto**?

comments: author: Anke Stoll
body: Good morning,

many thanks for your reply.

On my board, I have several colored lists with several cards. Each card has a checklist and if I check the list, it should be copied to the next list. And it should also change the color of the cover. But I have no idea which rule resp which action I have to fix for the colorchanging.

Many thanks in advance and have a nice day

Anke
User name update
Asked by TEE Office:

I am trying to update the user name details on Trello as we have 2 employee's with the same intials. Trello directs me to my atlassian account. I have changed and saved my user name on my atlassian account however the details have not updated or changed in Trello.

I am at a lose as to what to do, can anyone help?


Answers:
author: Stephen Addis
body: Other one is start calling Dave ... tell him his new name is Fred and to change his Trello name.  

Or pay for deed poll name change, but might have to ask his mother first ;)


author: Stephen Addis
body: Think slightly different, get them both to load a image as their avitar ... I use the circle with my initials which I did in paint, so its not grey like everyone elses and I can spot easy.  

For you, just have say red and blue ... or any other colour they want ... or ask them if they have a middle name ... or get them to change their last name to Jon Doe1 and Jon Doe2.


author: Vero Rivas
body: Hi [@TEE Office](/t5/user/viewprofilepage/user-id/4184772)

I do not doubt that you are doing the steps correctly, but check this post

<https://help.trello.com/article/728-changing-your-username>

Regards

comments: author: TEE Office
body: Thanks for your response. I have followed those steps already and it has successfully update everything on my atlassian account but NOT my trello account. Very frustrating.


author: Vero Rivas
body: It is quite rare, the profile update is usually quick.

Try logout and login again, and tell me.
How to fix license expiry failure when we have license for another 8 months?
Asked by Bryan Ferkins:

We're failing the license expiry check and it says our license expired in Dec of 2021 but we have a license until Dec of 2022. How can I fix this?


Answers:
author: Bryan Ferkins
body: Ended up having to re-paste our license into our site and then it was good.


Tags: confluence-server

server
Confluence 7.13 Long Term Support Release
Asked by Jasna Stefanovic:

We are planning the upgrade of Confluence from our current version 7.13.0 to whatever is the next LTS version (in this case it seems to be 7.13.6). Is there a plan for you to have LTS version release in august or September time frame? in that case we would wait for the upgrade.


Answers:
author: Srinatha T
body: Hi [@Jasna Stefanovic](/t5/user/viewprofilepage/user-id/4678461)

Welcome to Atlassian community.

The next LTS version is 7.19 . It is planned to be released in targeting a release in **CY22Q3 (Jul/Aug/Sep)** . Below is the announcement details.

* [Announcing-Confluence-7-19-as-the-next-LTS-release](https://community.atlassian.com/t5/Confluence-articles/Announcing-Confluence-7-19-as-the-next-LTS-release/ba-p/1985602)

I hope that answers your question. Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server
Make changes to a Confluence page with out them being reflected in the master one.
Asked by Elena Face:

I have a master template that includes other pages.

I want to make a copy of that master template but, if I modify the copy, the master template should not reflect these changes.

Any idea/suggestion? I have tried almost al the options but in all of them, the master shows the changes as well.

I appreciate your help and time.

Elena F.


Answers:
author: Dave Mathijs
body: Hi [@Elena Face](/t5/user/viewprofilepage/user-id/4937345), welcome to the Atlassian Community!

If the page is included in the page include macro of your template and you edit the page but don't publish it, that page will have an unpublished draft version. Have you tried that as well?


Tags: confluence-server

server