youngmon/atlassian-qna huggingface dataset:
How to show more than the first page of my Figma project through a smart link?
Asked by Steffen Halme:

Currently the smart link in confluence pointing to my design system only shows the first of multiple pages. If I copy a link of a specific page it still just shows the first page in my project instead of the page that I copied the link from.  
What am I doing wrong here?


Answers:
author: Humashankar VJ
body: Hi [@Steffen Halme](/t5/user/viewprofilepage/user-id/5481075)

Confluence smart links for Figma projects have a limitation - they can only display the first page by default, and there's no direct way to show additional pages.

While Figma smart links work within Confluence, they don't currently offer a way to display multiple pages from a project

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**


Tags: cloud

confluence-cloud

design

figma

smart-link
Hi, we want to enable anonymous user access in Confluence. How can we add them in Confluence and inv
Asked by SSU:

Hi, we want to enable anonymous user access in Confluence. How can we add them in Confluence and invite the users? We are accessing Confluence through VPN, so is there a problem accessing Confluence as an anonymous user? If yes, then how can we resolve it?"


Answers:
author: Kristian Klima
body: Hi [@SSU](/t5/user/viewprofilepage/user-id/5400291) and welcome.

You enable anonymous access per space in the respective space's permissions.

It's up to you what they can and cannot do.

Anonymous access = anyone without a Confluence seat can access the space. You do not 'add' anonymous users.

Having said that, I never tested Confluence with a VPN setup but, in theory, if a user is on your VPN, they should be able to see your anonymous space even if they don't have an account on that Confluence.

comments: author: SSU
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/641862) Thank you so much for your response :)


author: Anna-Karin ?stlie _Kantega SSO_
body: Dear [@SSU](/t5/user/viewprofilepage/user-id/5400291)

If your company is looking for a way to enable anonymous access to Confluence while maintaining security there is a feature that supports this in the Kantega SSO plugin: [SSO-verified Anonymous Access - Kantega SSO Enterprise - Confluence (atlassian.net)](https://kantega-sso.atlassian.net/wiki/spaces/KSE/pages/937426968/SSO-verified+Anonymous+Access)

Some of the companies that we support need to share access to internal content for innovation projects with customers or industry partners, typically technical documentation or research results that they do not want to expose in the general domain and we built this feature to help them do that without compromising security and the ability to monitor and close down accesses when needed.


Tags: confluence-data-center

data-center
Custom Report - Count of Comments by an Agent per day (JSM)
Asked by Andrew Rowland:

Hi,

Has anyone been able to create a custom report that counts the number of tickets that an Agent 'Comments' on per day?


Answers:
author: Josh Costella
body: Hi [@Andrew Rowland](/t5/user/viewprofilepage/user-id/5240594)

I would post this question in the [Jira Service Management](https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk) product group. However, out of the box, that type of report is not possible. You would need to look into third-party plugins in the [Atlassian Marketplace](https://marketplace.atlassian.com).


Tags: cloud

confluence-cloud
I am getting HTTP error occurred: 403 Client Error: Forbidden for url for the below
Asked by Sudarsana G:

import csv  
import requests  
# Replace these with your actual credentials and API endpoint  
API_TOKEN = 'API-Toekn'  
API_URL = '<https://mysite.atlassian.net/wiki/rest/api/space>'  
HEADERS = {  
'Authorization': f'Bearer {API_TOKEN}',  
'Content-Type': 'application/json'  
}  
def get_spaces():  
spaces = \[\]  
next_page = API_URL

try:  
while next_page:  
response = requests.get(next_page, headers=HEADERS)  
response.raise_for_status() # Raise an exception for HTTP errors  
data = response.json()  

# Check if 'results' key exists in the response  
if 'results' in data:  
for space in data\['results'\]:  
spaces.append({  
'key': space\['key'\],  
'name': space\['name'\],  
'total_pages': 0  
})

next_page = data.get('next')  
else:  
# If 'results' key is not found, print the response for debugging  
print("No 'results' key found in response:")  
print(data)  
# Break the loop to avoid infinite loop  
break

except requests.exceptions.HTTPError as e:  
print(f"HTTP error occurred: {e}")  
# Return an empty list of spaces to indicate failure  
return \[\]

except Exception as e:  
print(f"An error occurred: {e}")  
# Return None to indicate failure  
return None

return spaces

def get_space_pages(space_key):  
total_pages = 0  
next_page = f'{API_URL}/{space_key}/content'

while next_page:  
response = requests.get(next_page, headers=HEADERS)  
data = response.json()

# Decide which pages to count (e.g., pages with a certain label)  
for page in data\['results'\]:  
# Check if 'desired_label' is not numeric  
if not page\['metadata'\].get('desired_label', '').isdigit():  
# Increment total_pages  
total_pages += 1

next_page = data.get('next')

return total_pages

def main():  
spaces = get_spaces()

if spaces is None:  
print("Failed to retrieve spaces. Exiting...")  
return

for space in spaces:  
space\['total_pages'\] = get_space_pages(space\['key'\])  
print(f"Space Key: {space\['key'\]}, Space Name: {space\['name'\]}, TotalPagesPerSpace: {space\['total_pages'\]}")

if __name__ == '__main__':  
main()

I have a site admin permission can any one please help


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Typo in the API Token?

API_TOKEN = 'API-Toekn'

'Authorization': f'Bearer {API_TOKEN}',

comments: author: Sudarsana G
body: Not really but i was able to fix it. instead f'Bearer {API_TOKEN}', i have used f'basic {API_TOKEN}', Thank you for your reply


Tags: cloud

confluence-cloud
Date issue
Asked by Ramu:

Hey ..

Im using a Table Transformation and trying to segregate/categorise my EPICs Quarterly wise .. My Table have the EPICs with Target End dates captured ..

My need is as follows:

CASE  
WHEN T1.'Target end'\>= 2023-10-01 AND T1.'Target end' \<= 2023-12-31 THEN "Q1"  
WHEN T1.'Target end'\>= 2024-01-01 AND T1.'Target end' \<= 2024-03-31 THEN "Q2"  
WHEN T1.'Target end'\>= 2024-04-01 AND T1.'Target end' \<= 2024-06-30 THEN "Q3"  
WHEN T1.'Target end'\>= 2024-07-01 AND T1.'Target end' \<= 2024-09-30 THEN "Q4"  
END AS 'Target End',

But .. it is not returning the expected output(Q1,2,3 or 4) .. in the resultant Table .. it simply returns the blank column as follows:

![DateIssue.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/319699iCDF622CF7E0790BC/image-size/large?v=v2&px=999 "DateIssue.jpg")

(Tried combn: of placing the dates inside single/double quotes .. still of no use) ..

Please suggest/help me to capture the aforementioned Date range in the Table Transformation .. and get the result ..


Answers:
author: Stiltsoft support
body: Hi [@Ramu](/t5/user/viewprofilepage/user-id/5453222) ,

As I see, you use the Table Transformer macro that is provided by the Table Filter, Charts \& Spreadsheets for Confluence app.

So, if you have a specific question regarding the app, it is better to refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14). Here we find relevant questions manually and can easily miss something. Besides, as the support portal is confidential, you'll be able to share your page storage format and the screenshot of your source Jira table for us to look closely.

As for now, the variant of your query with the double quotes works for me fine:

![Mon 8-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/319791iF0D8348FB92F664F/image-size/large?v=v2&px=999 "Mon 8-1.png")

SELECT  
CASE  
WHEN T1.'Target end'\>= "2023-10-01" AND T1.'Target end' \<= "2023-12-31" THEN "Q1"  
WHEN T1.'Target end'\>= "2024-01-01" AND T1.'Target end' \<= "2024-03-31" THEN "Q2"  
WHEN T1.'Target end'\>= "2024-04-01" AND T1.'Target end' \<= "2024-06-30" THEN "Q3"  
WHEN T1.'Target end'\>= "2024-07-01" AND T1.'Target end' \<= "2024-09-30" THEN "Q4"  
END AS 'Target End'  
FROM T\*

![Mon 8-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/319792iCCF23E8CC6CE84DA/image-size/large?v=v2&px=999 "Mon 8-2.png")

You may check if the dates coming from your source table match the date format that is used within your SQL query.

comments: author: Ramu
body: Thank you so much for this .. :)


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Export a list of pages within a Confluence space with their titles and url
Asked by Lena Boiser:

Is there a way to get a list of pages within a Confluence space along with their URLs without having to run a script?


Answers:
author: Barbara Szczesniak
body: [@Lena Boiser](/t5/user/viewprofilepage/user-id/4833058)

1. Open **Space settings** for the space.
2. Select **Manage Content \> Reorder**.
3. Expand the tree structure to show all of the pages.
4. Select all the text, copy, and paste into a Word or other file.


author: Kristian Klima
body: Try Confluence Databases - [get all space pages into the database](https://d-art-s.atlassian.net/wiki/external/OGZmODAzMmIxZWRhNGRmMmFiOWJiN2UyMTllZDM3Nzg) and then export it as a data format.


author: Andrii Maliuta
body: Hello [@Lena Boiser](/t5/user/viewprofilepage/user-id/4833058) ,

You can try to:

1. Export the pages to PDF from the Space menu (PDF export -\> Export all pages) and you will have the PDF file with the Table of Contents with the pages list.

2. Add **Child Pages** macro to the root page and select all the checkboxes:

![Screenshot from 2024-04-20 13-34-36.png](https://community.atlassian.com/t5/image/serverpage/image-id/319668i7330BBE404A1A00E/image-size/large?v=v2&px=999 "Screenshot from 2024-04-20 13-34-36.png")

There will be the list with all pages generated.


Tags: cloud

confluence-cloud
How can I get back to Jira Work Management?
Asked by Eliana Michel:

Hello,

I had several dashboards created with Jira Work Management (without Concluence), unintentionally I have given to activate Confluence and since then I can not create Subtasks, nor create automations that create them.

In the created tasks that already had subtasks I can add them, but I can't add subtasks in the new incidents.

I have 5 boards where we work every day, please, I need to resolve this issue.

Best regards


Answers:
author: Ivan Lima
body: Welcome to the Atlassian Community.

The fact that you have activated Confluence shouldn't be related to the fact that you can no longer create subtasks. Is your project team-managed or company-managed? Check that the issue type "subtask" is still available in your issue type scheme/configuration or that it's not restricted by any permission changes.


Tags: cloud

confluence-cloud

jira-software
My account have been suspended show screen after login
Asked by MAHAVEER PRASAD SAINI:

Dear confluence team

My account already signed is confluence app and daily points up to date available here and past time my point redemption rewards successfully completed received my account

But yesterday login problem this app show is your account have been suspended

Please these problem solve early.?


Answers:
author: Brant Schroeder
body: [@MAHAVEER PRASAD SAINI](/t5/user/viewprofilepage/user-id/5480266) Welcome to the Atlassian community

If you can't reactivate your site via adding payment details as the link in on the error screen explains, you must reach out directly to <https://support.atlassian.com/contact/#/> as they should be able to actually connect to your site and check into what is wrong.

comments: author: MAHAVEER PRASAD SAINI
body: *please solve my problem and help me this app reactive account confluence.*


author: Nic Brough -Adaptavist-
body: We, the community, can not do this, we are not Atlassian.

You need to do what Brant said, and if you can't do it for some reason, contact Atlassian support on the link he gave you.


Tags: unknown-hosting-type
Confluence Cloud page printing via Ctrl + P overlays a header on every page
Asked by laura_rich:

When I Ctrl + P my Confluence cloud page, the print area includes file location header, count of JIRA links, editor buttons at the top of every page. This is overlaying every printed page. This is new behavior since a month ago. On 3/22/24 I printed my page, and this header with the JIRA links and editor buttons only appeared on the first page of the print out, and did not repeat on the other 9 pages of my print out. Is there a way to configure this so that it either does not print at all, or only prints on the first page? Exporting out to Word or PDF is not a viable option due to JIRA gadgets that I want to appear on the print out.


Answers:
author: Humashankar VJ
body: Hi [@laura_rich](/t5/user/viewprofilepage/user-id/4191946)

You're right, this seems to be a recent change in Confluence Cloud printing behavior.

There is not a current built-in way to configure Confluence Cloud printing to exclude this header or print it only on the first page.

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**


Tags: cloud

confluence-cloud
Recreating Deactivated Site
Asked by Dusty:

Hello,

I have a free Confluence plan and I didn't log into it before it was deactivated.

I'm trying to set up a new Confluence free subscription with the same site name, but it's saying it exists. It's been almost 4 months since the other was deactivated.

Any ideas why I can't reuse the site name?

Also, I don't mind not getting my data back.

Thanks,

-Dusty


Answers:
author: YY Brother
body: Hi [@Dusty](/t5/user/viewprofilepage/user-id/609943)

Welcome to our Community.

I suggest you change the old site name and then reuse that name for the new site because the site name is unique in all Atlassian Platform.

Hope it helps you \& Thanks,

YY?

Atlassian Certified Expert

Atlassian Solution Consultant

Cloze Tech, China

comments: author: Dusty
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879)

Thank you for the quick response!

Unfortunately, I can't rename the old one because it doesn't exist anymore. Both my Jira and Confluence subscriptions deactivated due to inactivity in December. I can't find them anywhere within the org admin area.

I can still login to admin.atlassian.com, but there are no products available.

Maybe I'm missing something?

Thanks,

-Dusty


author: YY Brother
body: Could you access this? If not, you may need to create a Support Ticket to Atlassian to release that old name and in the meanwhile, you could use a similar name to proceed your business. After the old name is available, you have the chance to change it to the old name.

![Screenshot_20240420_073201_com.android.chrome_edit_133590374242635.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/319639iA039466E9D9E77F2/image-size/large?v=v2&px=999 "Screenshot_20240420_073201_com.android.chrome_edit_133590374242635.jpg")


author: Dusty Brossart
body: I don't see that section. I'm in the proper org, which is the only org I've created with my gmail account. I'm unsure on how to create a ticket with a free account. It only points me to the community. Thank you for your insight.


Tags: cloud

confluence-cloud
Why do jira-software-users get create space permissions in confluence cloud
Asked by Zachary Wilcox:

I am studying for my ACP-520 exam and looking at default permissions. Looked at the default global permissions and I noticed:

1. Confluence-users-orgname by default can't make a personal space or a space (Kinda makes sense)
2. jira-software-users-orgname by default can make spaces and personal spaces

Is there a reason why this is the default? jira-software-users-orgname isn't even a default access group for Confluence.![Screenshot 2024-04-19 at 11.49.26?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/319594i95DD5F308629616E/image-size/large?v=v2&px=999 "Screenshot 2024-04-19 at 11.49.26?AM.png")


Answers:
author: Sagar
body: Hi [@Zachary Wilcox](/t5/user/viewprofilepage/user-id/5474343) Welcome to the Atlassian community.

In Confluence Cloud, the Jira Software Users group is granted certain permissions by default because of the integration between Jira Software and Confluence.   

This group gets the "Create Space" permission in Confluence Cloud because it's assumed that members of this group may need to create spaces in Confluence to support their Jira projects. By granting this permission, teams can easily create and manage Confluence spaces alongside their Jira projects.   

You can update the global configuration based on your requirements but by default this is the global permissions configuration in Confluence cloud.

Let me know in case of any questions or concerns.

Thanks

Sagar


Tags: cloud

confluence-cloud
Recent changes in Log Work? Automation rule logging work during transition fails
Asked by Rebekka Heilmann _viadee_:

I have an Automation rule that transitions an issue and logs work during that transition. That is required because of a transition screen that has "Log work" as a mandatory field (Validator).

The rule worked fine until a couple of days ago. We installed Time Tracker \& Gadgets (Tempo) a week ago, so might have something to do with it, but the time tracking still is set to the Jira Standard.

The rule:

![Screenshot 2024-08-06 154907.png](/t5/image/serverpage/image-id/340268i03930A7D17E8804F/image-dimensions/356x483?v=v2 "Screenshot 2024-08-06 154907.png")

The transition screen:

![Screenshot 2024-08-06 154914.png](/t5/image/serverpage/image-id/340267iB8830335EF22867D/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 154914.png")

The rule fails with the error message below (and ultimately because the field isn't set and the Validator fails):  
*Unknown fields set during transition. Field may not be on transition screen. Fields ignored -*  
*Log Work (worklog)*  
Anyone else having issues or a clue of what might have happened?


Answers:
author: Rebekka Heilmann _viadee_
body: Nevermind. The execution user didn't have Log Work permissions.


Tags: automation

cloud

jira-cloud

time-tracking
Add Compass app to the sandbox
Asked by Theo Gevers:

I installed the Compass app to Jira. But how can I use/install it in my organizations sandbox enviroment.


Answers:
author: Fadoua
body: [@Theo Gevers](/t5/user/viewprofilepage/user-id/4598387)

Welcome to the Atlassian Community!

Where did you install Compass App? If you have a Cloud Sandbox its URL should be totally different than Production.

Little bit elaboration would be very helpful.

Best,

Fadoua

comments: author: Theo Gevers
body: It is now installed on our organizations site <https://sligro.atlassian.net> . The URL of the sandbox is <https://sligro-sandbox-996.atlassian.net/>

How can i use/install compass on my sandbox?


Tags: cloud

jira-cloud
Locked category field but need to change options
Asked by Matthew Finger:

I am trying to edit the field options for the CATEGORY field in Jira Work Management. I used to be able to edit these options, but now it's showing as locked and I cannot seem to unlock it. Is there a way to edit the category options without unlocking it? Or can I unlock it?

![Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/340266iECD93D37CA00436A/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: John Funk
body: Hi Matthew,

No, you will not be able to change any Locked fields in Jira, including the Category field.


author: Trudy Claspill
body: Hello [@Matthew Finger](/t5/user/viewprofilepage/user-id/5211791)

To change the options for the native Category custom field for a JWM project you need to change the data within issues in the JWM project directly. You can edit, add new, and delete existing values through the Category column in the List view or through the Category field in individual issues.

![Screenshot 2024-08-06 at 8.06.42?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340294i947DD99301D8C702/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 at 8.06.42?AM.png")


Tags: cloud

jira-work-management

jira-work-management-cloud
Not able to show Fix version field on 'To Do' issue type in Company managed project
Asked by Saili:

Hello Community,

I want Fix version field to be shown in the create, edit and view screen of To Do issue type. The field is already there in all the above mentioned screens for this issue type but it can't be seen. Also when I am configuring the view screen, there is this yellow warning symbol in front of the Fix version field. Can anybody let me know how to solve this please?

Thanks in Advance!

![2024-08-06_15h11_37.png](/t5/image/serverpage/image-id/340249i49889F27493B9D66/image-size/large?v=v2&px=999 "2024-08-06_15h11_37.png")


Answers:
author: Trudy Claspill
body: Hello [@Saili](/t5/user/viewprofilepage/user-id/5409858)

When you hover the mouse over that symbol, do you get a message? If so, what is it?

Have you confirmed that the field is not Hidden through the Field Configurations used by the project?

comments: author: Saili
body: Hello Trudy,

Hovering over shows nothing


author: Saili
body: I got it. It was hidden in Field configuration of To Do. Thank You!


Tags: cloud

jira-cloud
Configure project key sequence
Asked by Spasimira Genova:

Hi community!

Our incident management team would like to start documenting soft actions into their project and we are looking into the best solution for their needs.

First suggestion which solves their problem is to introduce a sub-task issue type into their project, however, they want the sequence of the issue keys to follow the order of creation of the parent issue, which unfortunately is not possible if they create subtasks.

For example, if they create parent SO-123, and create multiple sub-tasks under it, they want the next parent created to be SO-124. Is there a workaround for this?

Another option is to add a new issue type to the project but again, ideally, each issue type would have a key that follows the sequence of creation for that issue type only. They need the order of the issue keys for reporting purposes.

Is there a workaround to achieve this?


Answers:
author: Jack Brickey
body: Unfortunately, you cannot control the sequencing order of tasks the way you desire. One possible consideration, though, assuming that simple linking is not sufficient, is to create a custom number field and use automation to fill in the information that you desire. You have to play around with exactly the right approach that meets the teams need to here.


Tags: cloud

jira-cloud