youngmon/atlassian-qna huggingface dataset:
add/remove items on a checklist so it updates on all the cards with the checklist?
Asked by uche abel:

Please i have a checklist on a template board and I want that when i update this checklist here, it updates on all other boards it's attached to


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@uche abel](/t5/user/viewprofilepage/user-id/4859924) ! Welcome to the community :) is the idea to update other template cards across other boards? So, let's say you have one card in each board that acts as a template and it contains this templated checklist. When the "master" checklist in your template board is updated, you'd like to automatically update all these other template cards on the other boards?   

Or is the idea to update ANY card on any board that has used this templated checklist (so not just the template cards).   

The latter might be hard to achieve, but the former is a bit more straightforward. If you have one "master" template card, you can attach all the other template cards from other boards to it. When the master template card is updated, you can use butler automation to update the attached or linked cards. E.g.  

```
when an item is added to checklist "Tasks" in a card with a name containing "Master Template", for each card linked in the attachments, add item "{checklistitemname}" to checklist "Tasks"
```

<br />

You can also create another rule for when an item is removed from the checklist.
Bonjour, une fois mon ?tiquette pr?te ? ?tre publier, comment je l'envoie sur Instagram ou Facebook?
Asked by Nathalie TOUZET:

j'ai r?dig? des ?tiquettes mais je ne vois pas comment les envoyer sur Instagram , Facebook ou Pinterest?

faut il t?l?charger des liens et ou?

je tourne en rond

merci pour votre aide

Nathalie


Answers:
author: Alex W
body: Hey [@Nathalie TOUZET](/t5/user/viewprofilepage/user-id/4859765) - I'm not quite sure what you're trying to do. I recommend having a look through our Power-Ups to see if any help you: <https://trello.com/power-ups>
Trello webhooks are not responding
Asked by snow1:

Hi ,

while I am trying to configure webhooks I am getting status code as 403 not found.

can anyone answer why it was like so? Is there any issue with trello webhooks?


Answers:
author: milynnus
body: [@snow1](/t5/user/viewprofilepage/user-id/4859160)

I have been working on my MirrorSync project and webhooks and it seems to be doing just fine.

comments: author: snow1
body: Do we create webhooks from Trello instance? if yes please could you help [@milynnus](/t5/user/viewprofilepage/user-id/3947182)


author: milynnus
body: [@snow1](/t5/user/viewprofilepage/user-id/4859160)

Before you setup a webhook you will need an endpoint. Besides doing the processing it has to send return a 200 status code in response to a HEAD Request during the create hook api call.

The other critical data needed will be the idModel which can be a board id, card id, list id or member id. This will depend what you want to process at the endpoint. I think this is what you meant by "Do we create webhooks from Trello instance"

You can read more about the API services

<https://github.com/xu2xulim/Trello-MirrorSync>

My contact details is on my profile page should you need to discuss further.
Unable to see board
Asked by Gemma Mills:

I have been added to a work board, all signed in correctly. But unable to actually see the board, I can view the workspace on the menu, can see the board exists.

People are able to create cards, that i can see and access via the notifications.

![Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191570i8314A8EBD296CA11/image-size/large?v=v2&px=999 "Trello.PNG")


Answers:
author: Andrea Crawford
body: [This article](https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello) has some troubleshooting steps you can try. Can you check that you have cookies enabled in your browser?
Epic Cards by Screenful not working
Asked by Johanna Quist:

Since a week or so, the Epic Cards by Screenful Powerup is not working. I do not see the epics assigned to cards, and when I open the settings, I am not able to select any bucket in the dropdown menus.

Uninstalling and re-installing the power-up doesn't make any difference. Anybody else having this problem?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Johanna Quist](/t5/user/viewprofilepage/user-id/4858829) ! Welcome to the community :) there might be someone in the community from Epics Cards who can help you here, but if you need a quicker response, it might be best to reach out directly to their team: support@screenful.com
Unable to preview attached image
Asked by Wei Wang:

Hello,

I am unable to preview the attached image (jpeg) on some of the cards created using Trello API on 2022-04-04 from around 18:00 to 20:00 (UTC). The attached image are shown as a grey box with the word "Link" and the full url of the original image on the right hand side of the box. By clicking the url, I can see the original image.  

The attachement is added by sending the url of the image using the following api after the card is created:  
<https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-attachments-post>

<br />

I tried to reproduce the problem after 20:00 on 2022-04-04 with the same procedure, the attached image was uploaded successfully. I am able to see the preview and use the image as the cover of the card.  

Could anyone help me figure out what cause the preview not working? Any help would be greatly appreciated. Thank you.


Answers:
author: Ryan
body: Hi there,

We don't have similar reports of this, so it may have been a short glitch or could be related to something else. One thing that comes to mind, is the behaviour that you experienced happens for non-picture file formats, so it could be that somehow your attachment wasn't detected as a JPEG file. Would you be able to check the filetype by using this endpoint: <https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-attachments-idattachment-get>

Thanks,  
Ryan


Tags: api

attachment

card
?Es posible ser socio de trello?
Asked by Alfredo Cortez:

Soy consultor de Marketing y Gestion empresarial y me preguntaba si se puede vender trello y ganar comisiones.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Alfredo Cortez](/t5/user/viewprofilepage/user-id/4858304) ,

welcome to the atlassian community!

Try to join Atlassian Partner program <https://www.atlassian.com/partners/join>

Hope this helps,

Fabio

comments: author: Alfredo Cortez
body: Thank you Fabio, I'll try. greetings!


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Alfredo Cortez](/t5/user/viewprofilepage/user-id/4858304) . Please mark my answer as accepted so this thread can be considered closed


Tags: partner
trello for florist
Asked by papix2003:

does anyone give some tips abut how to use trello for florist.

maybe elaboration, plust timeime, or due time... etc


Answers:
author: Shay daivis
body: interesting..


author: Hannah Humbert - Simpla Workflows
body: Hi [@papix2003](/t5/user/viewprofilepage/user-id/4857917) ! Welcome to the community :) What are you trying to achieve with Trello? Is it to manage your business operations? A place to manage marketing campaigns? Strategic planning/goal setting? Managing customers/accounts? Just a basic personal to do list?  

Depending on what you're trying to achieve, the board structure shouldn't change too much depending on the type of business - i.e. a board for the purpose of managing marketing projects for a hospitality business might not differ much from a florist business.
Delete board without being an administrator
Asked by Andres Rodriguez:

Hello community. Some time ago people from the company created a public board, these people are no longer in the company and we need to delete the board. Does anyone know how it is possible to do it?


Answers:
author: Keli
body: Hi [@Andres Rodriguez](/t5/user/viewprofilepage/user-id/4857902) -- welcome to the Atlassian Community!

Our team created a page with some suggestions of how to claim or reclaim a board or Workspace from someone who is no longer part of your team. You can check that out here: <https://help.trello.com/article/768-changing-the-admins-of-a-workspace-or-board>

If those suggestions aren't feasible and the board has sensitive or private data on it, our team can't reassign admin permissions, but we can change the board's visibility to private. That will prevent the entire internet from seeing the cards and data on the board but doesn't alter the data in any way. If you'd like for us to do that, drop us a line at <http://www.trello.com/contact> with a link to the board and we can take a look.

Let me know if you don't have an option to create a ticket on our contact form and I can create one on your behalf.
My premium trial expired before I had chance to pay for it, can I restore custom fields?
Asked by Michelle Paxton:

I had custom fields assigned to all of my cards that disappeared when my premium trial expired. Is there any way to restore them without having to create them all again manually for each card?


Answers:
author: Keli
body: Hi [@Michelle Paxton](/t5/user/viewprofilepage/user-id/4857503), welcome to the Atlassian Community!

Absolutely, the data from your Custom Fields is still in Trello and isn't deleted, but is hidden while your Workspace is on a free plan. Once you upgrade to Premium all of your missing fields will come right back. :)

(Edited for a spelling typo!)
My profile photo is screwed up
Asked by Amy Joy:

I have tried to upload a photo as my avatar, and everytime I do so, it only shows a sliver of it, rotated, and on the left side of the image. I have tried opening and re-saving the image and clearing my cache.

How do I get my profile photo to show properly?

Thanks


Answers:
author: Amy Joy
body: I designed a 500 x 500 px image in canva, and that seems to work, but it would be nice if I could just crop a photo where I wanted it to be cropped, and have it show up properly.
date vs dateLastActivity
Asked by A:

What's the difference between "date" and "dateLastActivity" on a card?

Thank you.


Answers:
author: Keli
body: Hi [@A](/t5/user/viewprofilepage/user-id/4536686) -- welcome to the Atlassian Community!

The 'date' value is the day and time the item was created, and 'dateLastActivity' is the day and time that the action was performed on the item.

comments: author: A
body: Thank you.
I cancelled the registration but they still charged me
Asked by Yasmine Matta:

I used dashio for 2 just two days and sent an email cancelling by tool, but they still charged the amount on my card. I want to know how to proceed with this error, since I used within the days considered free.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191427iEFACA89C3B11407A/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Yasmine Matta](/t5/user/viewprofilepage/user-id/4856918) ,

welcome to the Atlassian community!

You should raise a ticket to Atlassian at the following URL <https://support.atlassian.com/contact/#/> related to Sales Support!

They should be able to support you on that. Here, we are just on a community.

Fabio

comments: author: Keli
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)! I wanted to make one quick correction here -- Dashio is a third-party company and payments made to Dashio are collected and processed by their company, which is separate from Atlassian. I'm afraid Atlassian's sales support team can't refund that charge directly because the payment wasn't made for our services. :(

[@Yasmine Matta](/t5/user/viewprofilepage/user-id/4856918), although we can't provide a refund directly, I've gone ahead and reached out to our internal team to see if there are other ways to contact the Dashio developer for a refund. Can you create a ticket with our Trello support team (instead of sales) at <http://www.trello.com/contact> and link to this community thread? Mention my name (Keli from Trello Support) in the ticket and we'll chat more there!


author: Yasmine Matta
body: Unfortunately the charge was made again on my card even after a year  
How can we solve this?  
I have already asked the bank to cancel it again, but I don't want this type of charge anymore.

I have once again sent a complaint/question to you. I don't want this to happen again. You need to resolve it.

[How to proceed with cancellation requested but not... (atlassian.com)](https://community.atlassian.com/t5/Trello-questions/How-to-proceed-with-cancellation-requested-but-not-carried-out/qaq-p/2302308)
Can I automate adding a comment, without it coming from my account?
Asked by Yasmin Howell:

I have a project management board for my team with some automated comments notifying the @card that due date has passed and that the booked time could be used for something else (to track work not signed off). The comment comes from me presumably because I set the rule up, is there a way to make this come from Butler, or set it to come from someone else? Naturally everyone is then messaging me about their project when I am just the person who setup the board!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Yasmin Howell](/t5/user/viewprofilepage/user-id/4741372) ! Welcome to the community :) I'd recommend using a different Trello user to create the rule instead. If you can, use a service account like a Trello admin user, or a bot user. It's a best practice to create automations using a service account if you're able to as this means if you want to hand over that ownership, or if you leave the company, the automations won't be tied to your personal user account.


Tags: automation
Is there a way to reset a checklist everyday automatically?
Asked by jlehman256:

One of the tasks on my board counts the number of cookies I've eaten that day. When the next day comes (say midnight) I'd like for it to uncheck all the checks I've made so I don't have to manually tap backwards from 14 lol. Small request just wondering if it can do it. Thanks


Answers:
author: milynnus
body: [@jlehman256](/t5/user/viewprofilepage/user-id/4849124)

This action
> reset all the checklists on the card

allows you to do that. However, it is not available under calendar. So you have to use a calendar command to trigger a rule command with the above as part of required action.

comments: author: Casey Royer
body: Can you expand on that?

I'd like to have my daily to-do list cards automatically move to my "DONE!" list at the end of the day, then every Monday have the cards moved back to my daily list and have all the checklists on the cards reset.

Thank you!
How to see the original commits in PR after Squash Merge
Asked by neilclarke-edreamsodigeo:

Hi all,

I am investigating using the squash merge strategy for PRs

Everything is working fine apart from one thing:

The list of commits is updated after I merged the PR; and it only contains the squashed commit. I lose all reference to the original commits.

In the GitHub UI the original commits are still accessible for future reference.

Am I missing something in the Bitbucket UI? or is this feature missing from Bitbucket??

Example,

<br />

PR commit list pre squash merge:  
![Screenshot from 2021-02-12 13-54-26.png](/t5/image/serverpage/image-id/130202i7E09F43C6F019CB0/image-size/large?v=v2&px=999 "Screenshot from 2021-02-12 13-54-26.png")  

PR commit list post squash merge:  
![Screenshot from 2021-02-12 13-55-27.png](/t5/image/serverpage/image-id/130203i7A85A9CD6AC23347/image-size/large?v=v2&px=999 "Screenshot from 2021-02-12 13-55-27.png")


Answers:
author: Theodora Boudale
body: Hi [@neilclarke-edreamsodigeo](/t5/user/viewprofilepage/user-id/2099697) ,

Based on your screenshots, I believe you are using Bitbucket Cloud (instead of server)?

This behavior is by design when you do a squash merge. The only way to access the original commits would be by not deleting the source branch when you merge, and then view them in the **Commits** page of the repo (but not in the PR).

We have an open feature request to show the commits of the source branch instead, as this has been requested by other users:

* <https://jira.atlassian.com/browse/BCLOUD-20598>

I would like to note here that in Bitbucket Cloud, PRs are not saved as refs in the repo. If the source branch of a PR is deleted after merging, its commits become dangling commits (not associated with any reference). They will still exist in the repo after the source branch deletion, but will most likely get removed once a git gc runs for the repo.

So, feature request BCLOUD-20598 may be dependant on the implementation of <https://jira.atlassian.com/browse/BCLOUD-5814> (having refs for PRs in the repo).

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora

comments: author: neilclarke-edreamsodigeo
body: Thanks for the detailed response!


Tags: bitbucket-cloud

merge

pull-request
Is there a way to remove files from the downloads folder?
Asked by Erik Talboom:

We are using the downloads folder to deploy our artefacts and we recently started having serious issues with this page not showing any files anymore. We can access the folder through the API, which we use to download files via our Jenkins CI.

We have an agreed retention policy of our build artefacts and to enable this, we want to be able to remove artefacts that are older than a certain value. I could not find a way to do this via API or any other way so far.

I would love to get some insights from the community on this one.


Answers:
author: Theodora Boudale
body: Hi Erik,

By downloads folder, I assume that you are referring to the Downloads section of a repo?

There is an [API endpoint for deleting a certain file](https://developer.atlassian.com/bitbucket/api/2/reference/resource/repositories/%7Bworkspace%7D/%7Brepo_slug%7D/downloads/%7Bfilename%7D) from the Downloads section of a repo, but I believe it is not possible to filter by date (so, delete a file older than a certain date).

This could perhaps be done if you write a script that gets all files from the Downloads section via an API call, then manipulate the JSON string in the output and filter by the created_on date, so that you get files older than a certain date, and then delete those files via an API call.

Regarding the Downloads page not loading for you, there is a possibility the page may not be loading due to a time out error. How many files do you have uploaded approximately? I've seen similar issues reported by users who've had a few thousands of files uploaded in that section, and the page was not loading because the request was timing out.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
I have restored my bitbucket using mysql dump, but I can able to see the repositories?
Asked by Praneeth Gujja:

I have restored my bitbucket using mysql dump, but I can able to see the repositories?


Answers:
author: Pramodh M
body: No, you will only be able to see the metadata!

To restore the entire content you have to restore your home directory too... Particularly shared directory. That's where your repository data is stored not in the database!

Thanks,  
Pramodh

comments: author: Praneeth Gujja
body: I am trying to build a backup server for bitbucket from the mysql dump backup file. As per my knowledge our mysql backup's also backup the repositories. Any suggestions to get the repositories from the dump file?

Can you tell me where exactly the repositories are located. I mean the path


author: Pramodh M
body: Hi [@Praneeth Gujja](/t5/user/viewprofilepage/user-id/4219905)

MySQL dump does not backup your repositories.

You have to restore the shared directory to get the repository data from your primary instance to an instance where you are restoring

![Backup.png](https://community.atlassian.com/t5/image/serverpage/image-id/130449i59B274B221A0E390/image-size/large?v=v2&px=999 "Backup.png")

Please follow the guide here

<https://confluence.atlassian.com/bitbucketserver/data-recovery-and-backups-776640050.html>

Thanks,  
Pramodh


author: Nic Brough -Adaptavist-
body: Repositories are not kept in the database.

What are you trying to do with this "restore"? Are you migrating to another server, reverting to a backup because of a fault, or something else?

comments: author: Praneeth Gujja
body: I am trying to restore it to another server as a backup bitbucket server


Tags: bitbucket-server

server
Upgraded postgresql from 9.2 to 9.6 but bitbucket still points to 9.2 at startup wizard
Asked by christopher.hewitt@ngc.com:

Im trying to use Bitbucket 7.6.0 and the default installed postgresql DB on my RHEL 7.8 machine is 9.2.24. I installed postgres 9.6 and enabled it with a SCL that when I run a postgres --version command it sees that postgres 9.6.19 is installed. The 9.2 version is still on my machine. when i run the bitbucket wizard and enter the database creds it says that the target DB is 9.2.24 instead of the latest version. How would I go about getting the bitbucket application to point to the 9.6 installation?


Answers:
author: Gonchik Tsymzhitov
body: [christopher.hewitt@ngc.com](/t5/user/viewprofilepage/user-id/4261550) Hi!

Welcome to the community.

1. Please, check points to correct DB and service in config file.

<https://confluence.atlassian.com/bitbucketserver/connecting-bitbucket-server-to-an-external-database-776640378.html>

2. Then you connect using local client psql to the configured db.

3. Then check postgres server version

Cheers,

Gonchik


Tags: bitbucket-server

server
Python3.8 time.sleep() fails on unit test
Asked by Hiro Nakamata:

Hi there, I'm using python:3.8 image and trying to run unit test with pytest.

When time.sleep() method is called in order to retry http connection, the step abruptly stops without any error and log.

How can I debug or resolve this? Thanks

Pytest command

```
pipenv run pytest --capture=tee-sys
```

Code:

```
try:
    with socket.create_connection((host, port), timeout=timeout):
        logger.info(f"port={port} is ready")
        break
except OSError as ex:
    try:
        logger.info("Performing an action which may throw an exception.")
        logger.info(time.asctime())
        time.sleep(3)
    except:
        logger.info("Everything looks great!")
    finally:
        logger.info(
            "Finally is called directly after executing the try statement whether an exception is thrown or not.")
```

Output on the pipeline console:

![Screen Shot 2021-02-12 at 3.19.50 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/130318iB2C274FF49B5AE0D/image-size/large?v=v2&px=999 "Screen Shot 2021-02-12 at 3.19.50 PM.png")


Answers:
author: ktomk
body: Hey [@Hiro Nakamata](/t5/user/viewprofilepage/user-id/4261709) , welcome to the Atlassian community.

Can you make pytest to be more verbose with the output and to do all logging on standard output and error? This should normally reveal more.

In general it means that an error occurred.

You can debug your pipeline locally, please see: [Debug pipelines locally with Docker](https://support.atlassian.com/bitbucket-cloud/docs/debug-pipelines-locally-with-docker/) and the other documents in that section.

Running the pipeline locally is great for debugging, some tooling like [bbrun](https://github.com/mserranom/bbrun) or [pipelines](https://github.com/ktomk/pipelines) exist.

comments: author: Hiro Nakamata
body: [@ktomk](/t5/user/viewprofilepage/user-id/3678912) thanks for the reply. I added source code and logs


author: ktomk
body: I would run this locally inside a container and then see if it is reproducible.

And if I may ask, why may

```
time.sleep(3)
```

throw an exception?


Tags: bitbucket-pipelines