youngmon/atlassian-qna huggingface dataset:
change account email
Asked by Ebrar AYDIN:

> Hello community, I have a question . My colleague who resigned last month, want to change e mail adress.  
> Because,notifications bother her. So can you change our company's e mail adress ?

```











```


Answers:
author: Melo
body: Hi [@Ebrar AYDIN](/t5/user/viewprofilepage/user-id/4209740), if that doesn't work, perhaps you could ty the solution below:

"You have two accounts. One, let's call it account A tied to your old email. Another account B, tied to your new email. If you are trying to access boards and it is giving you an error, it is likely because the boards are still tied to Account A (even if you deleted Account A).

I would have the admin of the board (from your colleague) go into the board, and select the invite button at the top of the board - but don't have them add you. It will say "create link" which allows anyone with the link to add themselves to the board. Have them give you THAT link, and then follow that link and add yourself to the board."

Source: <https://community.atlassian.com/t5/Trello-questions/i-am-trying-to-change-my-e-mail-in-Atlassian-been-trying-for/qaq-p/1570443>

Regards,

Melo


author: Soumyadeep Mandal
body: Hi [@Ebrar AYDIN](/t5/user/viewprofilepage/user-id/4209740) ,

Welcome to the community! We are glad you are here! Wish you a very happy new year!

Please read and follow the steps from this article/documentation <https://help.trello.com/article/773-changing-account-credentials>

Regards,

***Soumyadeep (SaM)***
icona mappa
Asked by sebastiano soprano:

ciao

esiste un metodo/power up per modificare l icona (attualmente blu) del luogo riportato in mappa.

dovendo differenziare avrei necessit? di individuare i punti su mappa di colori differenti.

Grazie


Answers:
author: Vero Rivas
body: Ciao [@sebastiano soprano](/t5/user/viewprofilepage/user-id/4065507)

Penso che questo richieda un po 'di codifica da fare manualmente!

Guarda questi post:

<https://stackoverflow.com/questions/15523100/google-map-api-v3-change-marker-icon-on-click>

<https://developer.atlassian.com/cloud/trello/>

<https://help.trello.com/article/756-trello-api-documentation>

Un saluto
admin for trello
Asked by Ebrar AYDIN:

Is it possible to get privileges from the person who is admin?


Answers:
author: Soumyadeep Mandal
body: Hi [@Ebrar AYDIN](/t5/user/viewprofilepage/user-id/4209740) ,

Welcome to the community! We are glad you are here! Wish you a very happy new year!

Well, definitely it is possible to get privileges/permission of/on a Trello board!

You just need to contact the admin and ask the admin to give you some privileges in a form of permission, If the admin agrees the admin will give you the permission!

Regards,

***Soumyadeep (SaM)***


author: Vero Rivas
body: Hi [@Ebrar AYDIN](/t5/user/viewprofilepage/user-id/4209740)

Welcome to the community and happy new year !!!

Loot at this post:

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Cheers
Modification of onedrive link
Asked by Jul:

Hi, i would like to modify the onedrive account in my board.

The button "change account" don't work!

How can I do?

Thanks for your answer!


Answers:
author: Soumyadeep Mandal
body: Hi [@Jul](/t5/user/viewprofilepage/user-id/4209615) ,

Welcome to the community! We are glad you are here! Wish you a very happy new year!

You can use the automation tools to get the best easy process of doing anything on Trello!

<https://zapier.com/apps/onedrive/integrations/trello>

<https://automate.io/integration/onedrive/trello>

You can complete your task most of the time error-free.

Regards,

***Soumyadeep (SaM)***

comments: author: Jul
body: Hi Thanks for your answer, but i need only change my account when i link a folder on One drive. ACtually the button "change account" don't work


author: Soumyadeep Mandal
body: Hi [@Jul](/t5/user/viewprofilepage/user-id/4209615) ,

You can disable the power-up and enable it again! Make sure to clear cache before re-enable it! I hope it will work fine after that!

Regards,

***Soumyadeep (SaM)***
Can I copy all cards in a list from a public board to a private board?
Asked by thekerbal:

I want to copy all cards in a list on a public Board which I am not a member of to a separate list in my own Board. I don't want to copy an entire public Board and there's too many cards in each list for me to copy each card individually.

I believe I cannot do this, but I'm just here to confirm. If I can't do this, is there any Power-Up or 3rd party application which I can use to do this (like Zapier or Integromat or something?)


Answers:
author: Soumyadeep Mandal
body: Hi [@thekerbal](/t5/user/viewprofilepage/user-id/4209499)

Welcome to the community! We are glad you are here!

Wish you a very happy new year!

You can copy a list from a public board to a private board!

Please read and follow the steps shown in this article/documentation <https://help.trello.com/article/802-copying-cards-lists-or-boards>

Or

You can automate things using zapier \& unito power-ups!

comments: author: thekerbal
body: ![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/124015i738D88E08356FB6A/image-size/large?v=v2&px=999 "Screenshot_2.png")As you can see I have no option to copy the list. This is on a public board which I am not a member of. How would I go about copying an entire list (keeping the comments) to a different board with Zapier or Unito?


author: Soumyadeep Mandal
body: Hi [@thekerbal](/t5/user/viewprofilepage/user-id/4209499) ,

If you are not a member you can't copy a list but you can copy the whole board and then delete/archive the lists that you don't want!

Regards,

***Soumyadeep (SaM)***


author: thekerbal
body: Alright,

Do you know if there is any way to copy lists using Zapier or a similar application from boards which you are not a member of **OR**copy all cards in a list from that board to another board?

[@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721)


author: Soumyadeep Mandal
body: Hi [@thekerbal](/t5/user/viewprofilepage/user-id/4209499) ,

I don't think you can do that because it requires some permission and if you are not a member you can't give them permission!


author: thekerbal
body: Alright, thank you for your assistance


author: Vero Rivas
body: Hi [@thekerbal](/t5/user/viewprofilepage/user-id/4209499)

I think with butler's power up you could do it

Cheers

comments: author: thekerbal
body: Do you mean the regular Butler for Trello? As far as I can see/know, Butler can't interact with other Boards and only one's own Board. I may be wrong though, can't find any settings in the Butler though.
Can't join a board
Asked by Utka:

Hello.  
Today I joined Trello, created a board and tried to invite my friends there, but invitation link didn't work. They got this error message: **Unfortunately, this invitation link has been deactivated. Perhaps you could ask for a new one?**I tried sending invitation to them directly on Trello, but that didn't work either. How do I solve this?


Answers:
author: Soumyadeep Mandal
body: Hi [@Utka](/t5/user/viewprofilepage/user-id/4209049) ,

Welcome to the community! We are glad you are here! Wish you a very happy new year!

It happens sometimes due to cache! So clear the cache from the app or browser and then generate a new link and share with your colleagues or friends!

For more information check out these documentations/articles <https://help.trello.com/article/717-adding-people-to-a-board>

<https://help.trello.com/article/715-inviting-people-to-an-organization>

<https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>

Regards,

***Soumyadeep (SaM)***


author: Vinod Ramadoss
body: Hi,

I would recommend to contact Trello support team --\>trello.com/contact with this query, they will be in a much better position to assist on this.


Tags: board

invite

issue
Cannot open cards to edit
Asked by Shelley Stephen:

I can't open cards on any boards for editing. I've cleared cache and browsing history. I have no 3rd party Trello extensions installed. Chrome is up to date.


Answers:
author: Vero Rivas
body: Hi [@Shelley Stephen](/t5/user/viewprofilepage/user-id/4209018)

It gives you an error or simply does not allow you to edit, a screenshot would be useful to help you

Cheers

comments: author: Shelley Stephen
body: When I click on the card, nothing happens other than a quick pop up message saying 'waiting for trello' then nothing.

Oddly, they open fine on my desktop, but not on my laptop...weird.


author: Vero Rivas
body: try to log out of the browser and reopen


author: Shelley Stephen
body: Perfect - thank you!
Olu?turulan panolar Excel dosyas?na nas?l aktar?l?r.
Asked by Ramazan ?apar:

Daha ?nce olu?turmu? oldu?um panolar? Excel dosyas?na aktarmak istiyorum bu konuda bana yard?mc? olursan?z sevinirim


Answers:
author: Soumyadeep Mandal
body: Hi [@Ramazan ?apar](/t5/user/viewprofilepage/user-id/4208852) ,

Welcome to the community! We are glad you are here!

Wish you a very happy new year!

Please read this article/documentation and follow the steps to export a board in excel <https://help.trello.com/article/747-exporting-data-from-trello-1>

OR

You can use this power-up to export the board in multiple type of files <https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf-image>

Regards,

***Soumyadeep (SaM)***


Tags: ms-excel
How can I add a line as opposed to a single point using the Map feature on trello?
Asked by Grecia White:

I'm mapping future bus lanes and so I'm hoping to map a stretch of street instead of a single point.

Is this possible?


Answers:
author: Ryan
body: Hi Grecia,

That isn't something that is possible with the Maps Power-up in Trello. We don't have any plans to include this functionality, so I'd look into a different tool to help you with this.

Sorry that I can't be of more help!

Ryan

comments: author: Grecia White
body: thank you for letting me know!


Tags: map
Why I can't make a youtube video card
Asked by Auracle:

![hmmm.png](/t5/image/serverpage/image-id/123937i6BD6AB9432E6D05D/image-size/large?v=v2&px=999 "hmmm.png")

Make this and I'll pay for Business class  

A Lannister always pays his debts.


Answers:
author: khanh
body: <https://help.trello.com/article/1256-link-cards>

comments: author: Michael Pryor
body: ![](https://media.tenor.com/images/3cead6db31af61b4debc40d06ccb1847/tenor.gif)


author: Soumyadeep Mandal
body: Hi [@Auracle](/t5/user/viewprofilepage/user-id/4208838) ,

Welcome to the community! We are glad you are here!

Wish you a very happy new year!

Well, that was a screenshot taken from youtube in the form of a PNG extension and it has been uploaded to that Trello card. Then it has been set as cover! That how it's been done and a link to the video has been shared in the comment section of the card!

To do this you don't need any business class plan! The business-class plan had got more feature you can compare [HERE](http://trello.com/pricing)

Regards,

***Soumyadeep (SaM)***

comments: author: Auracle
body: I actually photoshopped the card quickly to add the Youtube video to demonstrate an example of what I would like to do. Opening a card takes some seconds to load.  

I don't want my videos embed inside the card but on the outside directly in the workflow.  

Currently I am unable to make a video card.


author: Soumyadeep Mandal
body: Hi [@Auracle](/t5/user/viewprofilepage/user-id/4208838) ,

You can't make the video play without opening a card! Currently, you can't set a video as a cover in Trello.

This is a nice feature to have, I hope the Trello team will add this feature in future updates!

Regards,

***Soumyadeep (SaM)***


Tags: card

video
Moving macros interactively
Asked by Ivana Kocova:

Hello,

is it possible to move macros (e.g., Page properties, Include) and tables to another part of the page? It was possible on Server by just dragging the macro to the desired position.

Thank you.


Answers:
author: Andy Gladstone
body: [@Ivana Kocova](/t5/user/viewprofilepage/user-id/4956016) in page edit mode you should be able to grab the macro on the macro menu bar (the top of the macro) and drag and drop it where you would like on the page. Just remember that the page is built as you type, so you won't be able to move a macro to an area that you have not 'opened' to editing yet by either making a hard return to that location of the page or having edited that part of the page previously.

comments: author: Ivana Kocova
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thank you for the answer. I was able to figure it out for the info panel, although moving the top part of the macro isn't as intuitive as I would expect and as it was on Server.

How do I move a table or the Expand macro? When I click the top part of these items, I can't drag them anywhere. And I am trying to drag them to the part of the page that I previously edited multiple times. It is not a new blank page with no edits.

Thank you.


author: Andy Gladstone
body: [@Ivana Kocova](/t5/user/viewprofilepage/user-id/4956016) you are correct. With some macros you cannot drag and drop and need to used CTRL+C/CTRL+X \& CTRL+V to copy/cut \& paste the macro where you want it to be.


author: Ivana Kocova
body: Thank you very much, Andy. Another good suggestion for Product Owners on how to make Cloud more user-friendly. Having to apply several different approaches to macros isn't intuitive.


Tags: cloud

confluence-cloud
How to format the tables so two column are the same width
Asked by Janick Spielmann:

Hi everyone,

I am trying to make a fixed table that has two columns that are the same width.

In earlier versions you could just adjust the width and then when it was the same size it turned the lines blue for a second.

This seems no longer to work. Why and how do you do it now?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Janick Spielmann](/t5/user/viewprofilepage/user-id/4961523) ,

If your company uses the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (this is our add-on and it's a paid one), you may [set the required column width](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Changingcolumnwidth?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) with the help of the Table Transformer macro and FORMATWIKI function.


Tags: confluence-server

server

table

width
Why I don't see the setting wheel if I am Site Admin?
Asked by Andrea Lodi:

Hello all,

I am Site Admin in Confluence but I cannot see the setting wheel on the top right corner. I need to create global templates and this should be the procedure.

Can ou help me? Thank you

Regards  
Andrea


Answers:
author: Jessica
body: Hi Andrea,

I hope you are having a nice day so far! Welcome to the Atlassian Community. :)  

I can confirm you are indeed a **site** -**admin** , so by default, you should indeed be able to see the wheel/cog icon to access Confluence Settings.  

However, there is a scenario that I can think of, where even though you are site-admin, you won't be able to see this option.  

In **admin.atlassian.com \> yoursitename** , if you click on the left sidebar for **Product** **Access** and in the **Administration** **access tab** , does it lists the **site** -**admins** **group** under the **Confluence** **product** ?  

If it is not, we suggest adding the group there, as only groups listed under the **Administration** **access** for **each** **product** , should be able to see the **options** for **product** **administration** .  

In case the group is, do you see it if you reload the page or even when you try on an incognito/private window of your browser?  

If none of those works, please feel free to raise a support ticket with us at <https://support.atlassian.com/contact/#/>, or if you are unable to do it, please let us know.   

Kindest Regards,  
Jessica


Tags: cloud

confluence-cloud
How do I create a page governance guideline?
Asked by GABRIELA ZIDARU:

Hello guys,

I have been assigned as a Confluence page administrator and I have a project team that is responsible for making updates to the team. I need to create a page governance guideline, like a task description for each of them with the actions they need to take. Do you have an example you can share? Thanks!


Answers:
author: G subramanyam
body: Hi [@GABRIELA ZIDARU](/t5/user/viewprofilepage/user-id/4961139) welcome to the Atlassian community.

In regards to your query, the best place to start exploring is the "*Confluence templates*" available on the Confluence header section.

While their is no direct template available, you can search for related template and OR choose one to customize per your need.

Screen Shot inline, FYI:

![tempates section.png](https://community.atlassian.com/t5/image/serverpage/image-id/200872iF2214205720802DB/image-dimensions/415x205?v=v2 "tempates section.png")

comments: author: GABRIELA ZIDARU
body: Thank you!


Tags: cloud

confluence-cloud
web.inf
Asked by Kristjan Gudnason:

What happened to all filter configs in web.inf?

I was updateing from 7.13 to 7.18.1


Answers:
author: Nic Brough -Adaptavist-
body: An upgrade wipes all non-standard customisations you might have made to a system (it has no choice, there's no way to code for adopting every change you might make to a server system)

The upgrade will have warned you what files were going to be reverted to an off-the-shelf copy.


Tags: confluence-server

server
Apply a password policy into my confluence
Asked by fiona_lebel:

Hello,

I would like to apply a password policy into my confluence, with a pluggin free or not.

I would like to force my users to change thier password evrey X time, but without sendind automatic emails notifications.

Is their a plugin that allows this ?

Thank you !


Answers:
author: G subramanyam
body: Hi [@fiona_lebel](/t5/user/viewprofilepage/user-id/3699440) welcome to the Atlassian community.

I have found this market place plugin name "*[Enterprise Password Policy - Confluence](https://marketplace.atlassian.com/apps/1211910/enterprise-password-policy-confluence?hosting=datacenter&tab=overview)*" that caters to Data Center version. If you haven't accessed yet, I would say it might fit your requirement.

comments: author: fiona_lebel
body: Hi,

Thank you for your answer, but do you know how the notifications to change the password are sent to the users ?

Because we have email notifications issues, and I would like to get the notification by an other way?


author: G subramanyam
body: Thank you for your reply. At this moment I haven't explored till that stage. Let's wait to hear from other members on the approaches they have or followed.
Workaround for CVE-2022-26134 and LTS 7.13.x
Asked by DWedekind:

Does this workaround also applies to LTS 7.13.5 although only version \>7.15 are mentioned?

#### **Mitigation** {#toc-hId-147407283}

If you are unable to upgrade Confluence immediately, then as a **temporary** workaround, you can mitigate the CVE-2022-26134 issue by updating the following files for the specific version of the product.

#### For Confluence 7.15.0 - 7.18.0 {#toc-hId--1660047180}

If you run Confluence in a cluster, you will need to repeat this process on each node. You don't need to shut down the whole cluster to apply this mitigation.

1. Shut down Confluence.  

2. Download the following 1 file to the Confluence server:

   * [xwork-1.0.3-atlassian-10.jar](https://packages.atlassian.com/maven-internal/opensymphony/xwork/1.0.3-atlassian-10/xwork-1.0.3-atlassian-10.jar)  

3. **Delete** (or **move** the following JAR outside of the Confluence install directory):

       <confluence-install>/confluence/WEB-INF/lib/xwork-1.0.3-atlassian-8.jar

   ![(warning)](https://confluence.atlassian.com/s/-d6yawg/8703/51k4y0/_/images/icons/emoticons/warning.svg) Do not leave a copy of this old JAR in the directory.  
4. Copy the downloaded **xwork-1.0.3-atlassian-10.jar** into <confluence-install>/confluence/WEB-INF/lib/  

5. Check the permissions and ownership on the new **xwork-1.0.3-atlassian-10.jar** file matches the existing files in the same directory.  

6. Start Confluence.


Answers:
author: Andy Heinzer
body: There are different workarounds steps depending on your version. Those are the steps for 7.15 and higher versions. But [the advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html) also contains a different workaround steps for 7.0.0 - 7.14.x versions. Search for the phrase

#### For Confluence 7.0.0 - Confluence 7.14.2 {#toc-hId-147411933}

and you will find slightly different mitigation steps for those versions.

comments: author: Venkata Mangipudi
body: Hi [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) we are using Confluence Server v. 7.4.11.   
I have followed mitigation steps under "For Confluence 7.0.0 - Confluence 7.14.2".   

After copying these files in respective directories, confluence app is not loading. Getting some errors in Catalina.out and atlassian-confluence.log.   

Shall I open another case for it ? or could you help me?


author: Andy Heinzer
body: [@Venkata Mangipudi](/t5/user/viewprofilepage/user-id/4545727) Please create a technical support request by visiting <https://support.atlassian.com/contact/> I recommend that you have a billing or technical contact of your Confluence server license open a support case. Otherwise users that are not listed within the SEN could be redirected back here to Community.

For startup problems like you have mentioned, it is important for our support teams to be able to gather those logs to help here.


author: Venkata Mangipudi
body: Will do that. Thanks Andy


author: DWedekind
body: [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) Thanks for your reply. Sorry, I have read over this :-(


Tags: confluence-server

cve-2022-26134

server
Is it possible to get Confluence pages and sub-pages information onto Excel?
Asked by Nishant Thomas:

We are trying to restructure our Confluence page and it is painstaking to record each page, sub-page and add Modified date and Created date manually to an Excel sheet. Is there any way possible to get this information like we export Jira tickets in csv format onto an Excel sheet?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

How would Excel help you with this? Confluence is a structured wiki with a page tree and free-form content. Excel is for handling lists, not documentation.

Because Confluence data is utterly useless in a spreadsheet, there's nothing that could export bits of it.

What problem do you think you can solve with an excel sheet? Restructuring of a wiki is best done in the context of the wiki, where you have visual representation of the structure and all the metadata on show.


Tags: confluence-server

server
Licenses
Asked by Justinas Stankevi?ius:

Hello, Some users have Jira and Confluence licenses. At this moment some users need permission only to Confluence , can I buy license only for Confluence ? or I need buy and Jira license ?


Answers:
author: Mayur Jadhav
body: Hi [@Justinas Stankevi?ius](/t5/user/viewprofilepage/user-id/4960885) ,

Welcome to the Atlassian Community!!

As you may be aware both are different products and don't have dependencies in terms of the license. You can generate quotes for Confluence with an extended user count. You don't have to buy Jira licenses for those users who really don't need them.

Regards,  
Mayur

comments: author: Justinas Stankevi?ius
body: Thanks :)


author: Mayur Jadhav
body: Hi [@Justinas Stankevi?ius](/t5/user/viewprofilepage/user-id/4960885) ,

if the answer was helpful, please accept the answer so it will be useful for others too.