youngmon/atlassian-qna huggingface dataset:
Link Confluence Tasks and Asana Tasks
Asked by Steve Dillon:

We have two departments, one uses Confluence and the other uses Asana. We're looking for a way to link tasks created in one program with the other, ideally so that we're not duplicating tasks.

Is it possible to create / link a task created in Confluence with a task in Asana?

I've seen this add-on, but I don't think it does what I'm looking for: [Asana for Confluence](https://marketplace.atlassian.com/apps/1216446/asana-for-confluence?hosting=cloud&tab=reviews)

Thanks


Answers:
author: Stephen Sifers
body: Hello Steve and welcome to the Community!

I've personally never used Asana but I was able to research a bit on possible integrations between Confluence and Asana. The only snap-in information I was able to find was similar to your article/app for Confluence. I also found the following; [Confluence + Asana](https://asana.com/apps/confluence).

Another option you may be interested in would be developing your own integration between the applications. This would require working with the Asana REST API along with the Confluence Cloud REST API. You can find additional information about the REST API at the following:

* [Confluence Cloud Developer \| REST API](https://developer.atlassian.com/cloud/confluence/rest/)
* [Anana API](https://asana.com/guide/help/api/api)

I hope this information proves helpful and gives you an additional option to explore integrating Confluence with Asana.

Regards,  
Stephen Sifers
Is it possible to re-create an instance with an existing confluence home dir and DB data tables?
Asked by Sean Dowd:

I'm trying to recover from a compromised (AWS) 5.7.1 instance. I have the confluence home on an EBS volume and the database in an RDS mysql instance (both copies of the original). For obvious reasons, the root drive and OS are not trustworthy at this point so an in-place upgrade seems like something to avoid.

I'd like to start from a new instance/OS and mount the old volume and database. I've reinstalled 5.7.1 to start and then when I point it at the existing DB, I get this:

* Confluence tables already exist in the selected database.

Is there a way around this? Or is there a better approach (as in install on new empty database, then restore the old data tables on top, before upgrading to 6.15)?

Thanks


Answers:
author: Sean Dowd
body: answering my own question: I found the reference in another [post](https://community.atlassian.com/t5/Confluence-questions/Error-message-quot-Confluence-tables-already-exist-in-the/qaq-p/457608) on what to do - ensure \<install_dir\>/confluence/WEB-INF/classes/confluence-init.properties was pointed at the correct location (confluence.home).

I also had to copy over the jdbc resource from the old server.xml (and update it with the new JDBC url).

After that, working.


Tags: confluence-server

server
Can I include content by cql?
Asked by Johan Ferner:

Hi all,

I would like a "include pages by cql macro". Example of behaviour I would like:

Input a CQL query into a macro searching for content by labels and date. The results from the search should be expanded like blog posts in the blog post macro.

I have Scriptrunner for Confluence installed if that helps.

Any ideas, inspiration, addons is appreciated!


Answers:
author: Johan Ferner
body: After some research it seems [Include Content by Label](https://marketplace.atlassian.com/apps/1210755/include-content-by-label-for-confluence?hosting=server) does what I want.


author: Shannon S
body: Hello Johan,

Thank you for contacting us. This sounds very similar to the functionality of the [Content by Label Macro](https://confluence.atlassian.com/doc/content-by-label-macro-145566.html). This macro allows you to show content in Confluence based on a specific label, but you can also filter using CQL. It's also possible to show an excerpt, just like the Blog Post Macro.

Has this been something you've considered? If it would not work for your team, can you let me know the reason for that?

Regards,

Shannon

comments: author: Johan Ferner
body: Hello Shannon,

The Content By Label Macro shows snippets of the information - I want full text. However, thanks to your tip I searched the Marketplace and found [Include Content By Label](https://marketplace.atlassian.com/apps/1210755/include-content-by-label-for-confluence?hosting=server) macro that does almost what I want and it's open source so I will modify it a little bit.


author: Shannon S
body: Johan,

Thank you for clarifying that with me, and I'm glad you're able to find a workaround using the Marketplace add-on.

If you have any trouble with it, we have a separate Marketplace Apps collection here in Community, so feel free to ask away!  

Regards,

Shannon


Tags: confluence-server

cql

scriptrunner

server
Azure Deployment - vmssTemplate InvalidTemplateDeployment
Asked by Nicholas Ruiz:

When trying to deploy either Confluence Data Server or Jira Server on Azure, I get the following error with the vmssTemplate:

```

The template deployment 'vmssTemplate' is not valid according to the validation procedure...

Operation results in exceeding quota limits of Core. Maximum allowed: 4, Current in use: 1, Additional requested: 8. Please read more about quota increase at https://aka.ms/ProdportalCRP/?#create/Microsoft.Support/Parameters/{\\\"subId\\\":\\\"2c023fcf-71f1-4be6-8fcb-1aa57d8e54f6\\\",\\\"pesId\\\":\\\"15621\\\",\\\"supportTopicId\\\":\\\"32447243\\\"}
```

I am using the deployment templates in the Bitbucket repository with vanilla settings:  
<https://bitbucket.org/atlassian/atlassian-azure-deployment/src/master/?_ga=2.228842335.2111649861.1560264078-1599743274.1559136183>

I have the same problem when using the templates stored in the Azure Marketplace.

Any ideas why this may be happening? Thanks!


Answers:
author: Stephen Sifers
body: Hello Nick,

It looks like your request has made it to support and they're currently working with you on the issue. I would suggest working with the support team via your support request to have your issue resolved. Once your support request is resolved please feel free to share the fix as others would be interested to see what was done to resolve the issue which will help to avoid complications when deploying within Azure.

If you need anything else from Community please let us know.

Regards,

Stephen Sifers


Tags: azure

confluence-server

jira-server

server
How to remove user from all product access
Asked by Jessirel Cubio:

Hi all,

We are using Jira Service Desk, Software and Confluence (Cloud)

What I want to know is how do I properly deactivate a users account in all the product access.

I tried reading this [documentation](https://confluence.atlassian.com/cloud/deactivate-a-managed-account-961259517.html) , but I can't find the **Directory** mentioned in the article.

What I can only see in the user's settings is the **Remove user** option from **Administration** page.

If I remove the user, what will be it's effect to the issue's where the user is assigned to or created. Also in confluence what will happen to the articles that the user created or contributed in.

![Screenshot_29.png](/t5/image/serverpage/image-id/57423iA104FEFE2A35B479/image-size/large?v=v2&px=999 "Screenshot_29.png")


Answers:
author: Darryl St_ Pierre
body: Jessirel,

When you select Administration,

![2019-06-13_09-17-21.png](https://community.atlassian.com/t5/image/serverpage/image-id/57527iA64496934DAFD42B/image-dimensions/197x236?v=v2 "2019-06-13_09-17-21.png")the next thing you should be presented with is this:

![2019-06-13_09-18-54.png](https://community.atlassian.com/t5/image/serverpage/image-id/57528i3D62E897BF652B43/image-dimensions/166x273?v=v2 "2019-06-13_09-18-54.png"). If you then select Users, you should see a list of users and their status, with a menu option displaying the following:

![2019-06-13_09-20-09.png](https://community.atlassian.com/t5/image/serverpage/image-id/57529iC763E80AF9D8D925/image-dimensions/561x180?v=v2 "2019-06-13_09-20-09.png").

Revoke site access will disable any access to your Atlassian site for all products, assuming they are all under one site, e.g. - *yourcompanyname.atlassian.net*. If you don't see this option, you may not have the appropriate permissions.

Atlassian support has recommended in the past that you don't actually remove the user, which would be an option after revoking access, as it leaves all their work as "Unknown User" or "Former User".

Darryl


Tags: confluence-cloud

jira-cloud

user-management
Security and Encryption
Asked by Marvin Perez:

I am using the the security and encryption plug-in for password management. Trying to figure out if I can create the passwords and give access to a certain group--and exclude creator.


Answers:
author: Iman Hashemi
body: Hi Marvin,

Please note that double conditioning is not available at the moment and you can either give access to OR deny access from Users/User Groups.   

If you wish to have this feature in the coming releases you can create a feature request at our ideas portal at <https://ideas.atlassian.servicerocket.com/>.  

Here are the steps:

1. Click on "Add a new idea"
2. Choose a product
3. Fill in a summary of the idea
4. Add supporting details. We would suggest to include your use case and add as many supporting details as possible.
5. Fill in your email address. Note: Registered account will be able to create new Idea, vote existing Ideas and track them.
6. Share the idea

By doing this, your feature/improvement request goes through proper review and prioritisation process by the Product Team. Rest assured, no feature/improvement request is taken for granted.
How do I a page to a Jira Project
Asked by Andrew Kelley:

I signed up for Confluence, but it seems to act as a separate service. I need a way for people to easily see the pages within Jira.


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Andrew Kelley](/t5/user/viewprofilepage/user-id/3182382)

I understand what you mean. Well Confluence is indeed a separate application. When you refer a Jira issue on a page it is displayed as a link on Jira issue as well. So users can navigate.

You can also include important links from your Confluence on a Jira Dashboard gadget.

Ravi

comments: author: Andrew Kelley
body: Ravi,

Do you know if there's a better way to do it rather than a link? I finally figured it out (the Atlassian tutorials I was reviewing were outdated) but my team isn't fan.


Tags: cloud

confluence-cloud

jira

jira-cloud
How to add content to a section of a page
Asked by Rodney Bizzell:

I have section 12. Troubleshooting and I want to add content not an attachment how do I do that


Answers:
author: Stephen Sifers
body: Hello Rodney and welcome to the Community!

We're not entirely sure exactly what part of the product you're attempting to work within so we'll assume you discussing a Confluence page. With this said, if you need to edit a section of a Confluence page you should be able to edit the page and add content as needed. Assuming you have permissions to a page to complete this action.

If you find you don't have editing permissions within a page we would suggest discussing with your application administrator to help resolve permission issues.

If you're experiencing a different issue, could you please give us additional context around the issue? Including screenshots will also be helpful to understand what you're working within.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
In Confiforms, how do I turn off a specific checkbox in a checkbox group?
Asked by fbunting:

In Confiforms, I have a checkbox group *mycbgroup* with checkboxes *cb1* , *cb2* , *cb3* , *cb4* , *cb5*.

I am trying to make some of them work as a sub-group ... so (e.g.) if user checks/unchecks *cb1* , then this checks/unchecks *cb3*, and vice-versa.

I almost have this working using Field Definition Rules, as I know how to create a rule that turns specific checkboxes **on** ... by using a **Set Value** action as follows:

```
mycbgroup=[entry.mycbgroup.asList],cb1,cb3
```

My question, how do I write a rule that turns specific checkboxes **off**?


Answers:
author: fbunting
body: Ah, I think I found it!

```
mycbgroup=[entry.mycbgroup.asList.replaceWith(cb1,).replaceWith(cb3,)]
```

comments: author: fbunting
body: The reason this works, is that in the Set Value action, the right side of the assignment needs to be a string -- a comma-separated list of the checkboxes that should be turned on. Any checkboxes not listed are turned off.

The **asList** virtual function renders the field value as a comma-separated string, so that we can manipulate it.

To append more comma-separated checkbox IDs to the string, you just add them outside the square brackets following the **asList**.

```
mycbgroup=[entry.mycbgroup.asList],cb1,cb3
```

To remove checkbox IDs from the string, you use the **replaceWith** virtual function.

```
mycbgroup=[entry.mycbgroup.asList.replaceWith(cb1,).replaceWith(cb3,)]
```


author: Alex Medved _ConfiForms_
body: You shall use ConfiForms Definition Rules with action reset value

comments: author: fbunting
body: Yes, but what is the syntax for the set-value?  

The above was my set-value syntax for turning \*on\* specific checkboxes, but what do you use to turn specific boxes \*off\*?


author: Alex Medved _ConfiForms_
body: **Reset value** action to reset all in the field and then **Set value** to select specific


author: fbunting
body: I'm still not clear.  

As I understand it, the **Reset Value** action will undo the change to the checkbox group. I.e., if the user turns *cb1* **off** , then the action will reset it back to **on** . I don't want that.  

What I want is: if the user turns *cb1* **off** , then I want the rule to automatically turn *cb3* **off** as well, while leaving the remaining checkboxes unaffected.  

I know how to turn it **on** , using the **Set Value** action (set as I describe above). But I don't know what **Set Value** action to specify to turn *cb3* (and only *cb3* ) **off**.


author: fbunting
body: Or to put it another way, if the user turns *cb1* **off** , and I use the **Reset Value** action (which turns it back to **on** ), then I still need to know what **Set Value** action syntax to use to change both *cb1* and *cb3* to **off** ... while leaving the remaining checkboxes unaffected.


Tags: confiforms

confluence-server

server
When confluence is down, due to service, or due to an incident, is it possible to have a backup?
Asked by PaulCCV Hartman:

Sometime confluence is down. Is it possible, when you make a backup every day, to read the backup similar as the real thing?

I mean , you always need documentation in confluence when there is an incident. Is there a way to read the backup in a similar way as confluence itself, with all links to help desperate workers?


Answers:
author: Mikael Sandberg
body: Hi [@PaulCCV Hartman](/t5/user/viewprofilepage/user-id/3329664),

Welcome to the Atlassian Community.

It is possible to stand up a new server, import your Confluence backup and use it while your primary server is down. The only issue is that you will not have access to any updates that were made after the backup was taken and until the server went down. Another issue is, what do you do once the primary server is up, how to you sync any changes back to it?

I would look into [Confluence Data Center](https://www.atlassian.com/software/confluence/enterprise/data-center), that would solve the issue with a server going down for whatever reason.

comments: author: PaulCCV Hartman
body: I thought only for reading. So, no changes are needed. Only when the primary server is down could you bring up another server, but at what time?

I thought you could read the backup file directly?

Or you should always have a backup server running in case of a down primary server.

It is our documentation, so in case of an outage of any server, you want to read what to do. You always want to read the documentation. What is the fastest way to do that?


author: Mikael Sandberg
body: Atlassian doesn't officially support a cold standby server, see <https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/server-setup-and-licensing-for-cold-standby-failover-application-server>. But if you follow their recommendation of using the developer license for the standby server it is up to you when and how often you are applying your backup to it.


Tags: confluence-server

server
page not found when looking at old file versions
Asked by Steve Sandford:

Hello,

I hope I have the right place to ask this. I'm attempting to look at an old version of a file in a file list and when I click on it I get "page not found"

It's a page and parent page I have created. Any ideas?


Answers:
author: Stephen Sifers
body: Hello Steve and welcome to the Community!

To understand a bit more about the issue you're facing with attachments reporting "page not found", we'll need a bit more information to case down. We need to understand where exactly you're attempting to view the attachments within Confluence cloud. Additionally, screenshot (with sensitive information removed) can be very helpful when attempting to find where this is happening.

With this said, could you please provide further context around how you navigate to the attachment and what leads up to the "page not found" error?

We look forward to hearing back so we may test and see if we're able to find the cause of this issue.

Regards,  
Stephen Sifers

comments: author: Steve Sandford
body: thanks for getting back to me. The situation is we keep a record of timelines in .PDF file format as our projects evolve. I'm trying to access an old version of a timeline and all the old versions (red circled) link to a "page not found"

Have I lost these files?

![bug.png](https://community.atlassian.com/t5/image/serverpage/image-id/58135i20D00D8C9637D7DE/image-size/large?v=v2&px=999 "bug.png")


author: Stephen Sifers
body: Hello Steve,

Thank you for providing the additional information along with a screenshot. We do see you're using the file attachment macro and we want to ensure this is not the cause of the problem. Could you navigate to the page attachment itself within Confluence and attempt to access the attachments?

Additional information can be found at [Upload files.](https://confluence.atlassian.com/confcloud/upload-files-724765101.html)

Something else to consider would be the special characters within the name that may be causing a problem. There is a reported bug which may be causing the issue you're seeing. You may find this bug at [CONFCLOUD-41050](https://jira.atlassian.com/browse/CONFCLOUD-41050) and [CONFCLOUD-54608](https://jira.atlassian.com/browse/CONFCLOUD-54608). Please review these to see if you're having a similar issue.

We look forward to hearing back to help find the cause of your page not found issues.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Published article does not appear as it does in Edit mode
Asked by David Edwards-Hall:

Hi - I have an article that features a series of bullet points interspersed with images that are included in the list by means of soft returns.

The article appears as I expect in Edit mode, but when I publish the step numbeing appears alongside the image instead of the associated text.

I have created and published other articles using this method with no problem. I'm at a loss to understand why it is not working in this case. Can anyone suggest a reason pls?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@David Edwards-Hall](/t5/user/viewprofilepage/user-id/1208831)

I would suggest to create a new page and paste everything there and try publishing the page. If this doesn't work, simply start the numbering thing again and/or copy-paste from another of your pages which works as expected.
Confluence Question
Asked by Ramakrishna:

Cannot find something like ticket deflection based on user's input at the time of ticket creation based on KB content.

Any pointer and information would be helpful.

Thanks in advance

Ramakrishna J


Answers:
author: Shannon S
body: Hello Ramakrishna,

Welcome to Atlassian Community. It's nice to have you.

It's a bit unclear to us what you are asking. Could you help me by clarifying exactly what it is you are looking to do? It seems that you might want to know the following:

1. Customer tries to search your company's knowledge base for an answer, doesn't find what they're looking for.
2. Customer creates a ticket with your company.
3. You want to know what they tried to search so you can improve your KB and avoid unnecessary tickets in the future.

Is this right? If not, can you please elaborate on what you need?

If you have Jira Service Desk, there's a location there that you can check what your customers are searching in the Confluence Knowledge Base:

* [Locating Jira Service Desk's Knowledge Base search statistics through the database](https://confluence.atlassian.com/jirakb/locating-jira-service-desk-s-knowledge-base-search-statistics-through-the-database-957977997.html)

If it's just in Confluence, then there's not a feature for this, but I found the following discussion that mentions a few third-party add-ons that could help:

* [Can you see the most used searches in Confluence?](https://community.atlassian.com/t5/Confluence-questions/can-you-see-the-most-used-searches-in-Confluence/qaq-p/216709)

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Ramakrishna
body: Thanks for the response . I am looking for the points you mentioned.

Once again Thanks


author: Shannon S
body: Ramakrishna,

No worries! Do let me know if you have any other concerns. :)

Regards,

Shannon


Tags: atl-adm

atlassian-marketplace

cloud

confluence-cloud
get username from page(this)?
Asked by Kianusch:

hi,

i?m writing a usermacro in which i want to get the username from the page on which the macro is placed.

$user.name does not work.

maybe something like:

getUserFromPage(this)

thanks for your help


Answers:
author: Thomas Schlegel
body: Hi [@Kianusch](/t5/user/viewprofilepage/user-id/3305724) ,

what do you mean by username? The creator or the last author or anything else?

comments: author: Kianusch
body: i mean the creator of the macro, but because of the fact that the macro will be used on on the users personalspace (Homepage) it can also be the user of the page on which the macro is placed


author: Thomas Schlegel
body: Well, the creator of the macro is always you, so why using a function for this? Just drop your name in the code of the macro.

If you want to get the name of the logged on user, just try

$action.getRemoteUser().getFullName()

If you want the creator of the page use this:

$content.getCreator().getFullName()