youngmon/atlassian-qna huggingface dataset:
tooltips "missing" icon (grey box with horizontal line) - What does it mean?
Asked by Bogo And Muttilda Storytime:

In my "Unstaged files" window, I have a number of files with the "not tracked" icon (a purple box w/question mark). However, I also have a couple with a mysterious "missing" icon (grey box w/horizontal line). What does this icon mean?

![sourcetreeQuestion2.png](/t5/image/serverpage/image-id/18414i01014EED60C02748/image-size/large?v=v2&px=999 "sourcetreeQuestion2.png")


Answers:
author: Mike Corsaro
body: Hello! The "Missing" icon means that the file was removed from your local repository/disk.
Stop Bitbuket's "Checkout in Sourcetree" option from attempting to use SSL instead of HTTPS
Asked by Dan Neely:

I don't have an SSL key in bitbucket and do not want to use SSH for anything related to it and source tree.

My settings in source tree are set to prefer HTTPS:

![Untitled.png](/t5/image/serverpage/image-id/18448iDC2F0B46C501FA2E/image-size/large?v=v2&px=999 "Untitled.png")

But every time I try to use the Checkout in Sourcetree feature in bitbucket via:

![Untitled3.png](https://community.atlassian.com/t5/image/serverpage/image-id/18506i816F89F6B73944FE/image-size/large?v=v2&px=999 "Untitled3.png")

I'm bombarded by the first of these popups, and after dismissing it with a no the second.

![Untitled2.png](/t5/image/serverpage/image-id/18449iF171D579CCD42C04/image-size/large?v=v2&px=999 "Untitled2.png")


Answers:
author: Luke Noel-Storr
body: Did you ever resolve this? I'm having the same issue.

comments: author: Dan Neely
body: As I commented above, it spontaneously went away for me. I didn't do anything so have no more idea why it stopped than why it started.


author: Mike Corsaro
body: Hello! When cloning from Bitbucket, make sure you set the option to use HTTPS rather than SSH, which should prevent that from happening.

![bitbucket_https.png](https://community.atlassian.com/t5/image/serverpage/image-id/18458i4E17F4E168FE0B5B/image-dimensions/341x215?v=v2 "bitbucket_https.png")

comments: author: Dan Neely
body: It's spontaneously stopped this morning, but the page where I'm encountering it on doesn't have an SSH/HTTPS switch.

(see edit to original question)


Tags: ssh
???????????????
Asked by sitt_sitt:

??????????

???

???????????????????????????????????????????

remote: Unauthorized

?????????????????????????????????????????

?????????????

![capture.jpg](/t5/image/serverpage/image-id/18407i763693594C63871F/image-size/large?v=v2&px=999 "capture.jpg")


Answers:
author: K. Yamamoto
body: ??????????????????

Push?? <https://bitbucket.org> ??????????????????????????????????

????????????????????????????????????????????????

* ??????Email??????? <https://id.atlassian.com> ?????????????????????????????? <http://id.atlassian.com/reset_password> ??????????????
* ??????????Bitbucket?push?????SourceTree????push???????SourceTree????????????????? (Windows????: [SourceTree?????????????????](https://www.ricksoft.jp/qa/questions/23364188/sourcetree%E3%81%AE%E8%AA%8D%E8%A8%BC%E6%83%85%E5%A0%B1%E3%82%92%E5%89%8A%E9%99%A4%E3%81%99%E3%82%8B%E3%81%93%E3%81%A8%E3%81%8C%E3%81%A7%E3%81%8D%E3%81%AA%E3%81%84))
* ?????Git??????????Git????? ("Use System Git" <https://stackoverflow.com/a/48197908/879951>)
* SourceTree??????????push???????????? <https://www.sourcetreeapp.com/download-archives> ????????????

????HTTPS?????????????[SSH???????](https://confluence.atlassian.com/bitbucket/set-up-an-ssh-key-728138079.html)????????????????


author: sitt_sitt
body: ??????????

???

????????????

??????????????????

???????????????

?SourceTree???????????????

?HTTPS?????????????[SSH???????](https://confluence.atlassian.com/bitbucket/set-up-an-ssh-key-728138079.html)??????

?????????????????????????????????????

????????????????

?????????????????????

?????????????????


Tags: bitbucket

language-ja
Hi! I have and issue with checking out from self hosted server.
Asked by Ruslan Kudriachenko:

Hi! I have an issue with checking out from server on my PC using Git and/or sourcetree.

I am getting an exception when trying to use git cmd:![GIt cmd.png](/t5/image/serverpage/image-id/18394i132AB492D19F6847/image-dimensions/612x284?v=v2 "GIt cmd.png")

Also there is and issue with trying to check out using atlassian (both, embeded and system git)

![Issue sourcetree part 2.png](/t5/image/serverpage/image-id/18395i9AC9349162B69665/image-dimensions/468x284?v=v2 "Issue sourcetree part 2.png")![Issue sourcetree.png](/t5/image/serverpage/image-id/18396iE051B4479D1F1A3D/image-dimensions/427x259?v=v2 "Issue sourcetree.png")

The firewall was configured properly. Reinstallation doesn't seems to help.

Server nor PC restart doesn't fix the issue.

How can this issue be solved? Thanks for help.


Answers:
author: Mike Corsaro
body: Hello! I suspect this is an issue with the Git Credential Manager for Windows due to the fact that cloning from the command-line isn't working. Can you make sure you have the latest version of Git installed?

If it doesn't work after updating, please [refer to the project on GitHub for help](https://github.com/Microsoft/Git-Credential-Manager-for-Windows/issues). Thanks!

comments: author: Ruslan Kudriachenko
body: Hi! First of all, thanks you for your help. There was installed the last version of Git. Your idea about Git Credential Manager was helpful as after uninstallation of the manager I was able to use server properly. Thanks for attention.

Uninstallation of git credential manager for windows:

was able to uninstall the Git Credential Manager for Windows using the uninstall option:

    git-credential-manager.exe uninstall

Run this command in `C:\Program Files\Git\mingw64\libexec\git-core (or location you installed your git)`


Tags: bitbucket

bitbucket-server

git
I can't install SourceTree
Asked by NOY HAIMOVICH:

hi,

im trying to download sourcetree to my windows 10 computer.

i have java 8 161 installed on my computer.

when i start to download i recieve this error:

Log in with Atlassian account

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

**<https://common-admin-cdn.atlassian.com/atlassian-id/front-end/2.4.27>**

how can i fix it?

thank you for your help.


Answers:
author: Mike Corsaro
body: Hello! Could you try following the steps [listed in this answer](https://community.atlassian.com/t5/Sourcetree-questions/Re-Can-t-install-SourceTree-due-to-login-problems/qaq-p/648803/comment-id/17299#M17299)? Thanks!
How to import source tree license i don't see any option to import license
Asked by kiran kanumuri:

Hi ,

I was prompt to import Source Tree License. I have the Source tree license . I not see any options SouceTree\>\> Registration Can some one guide me?

Thanks,

Kiran![sourcetreeMenu.PNG](/t5/image/serverpage/image-id/18390i6E96187A81230F09/image-size/large?v=v2&px=999 "sourcetreeMenu.PNG")


Answers:
author: bgannin
body: Sourcetree no longer uses a license file, you register with an Atlassian account when configuring on launch. Where/when were you prompted for a license?

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: kiran kanumuri
body: Thanks Brain for your prompt response I had installed free version of Souce Tree my Manager recommeded to use commercial version instead.
Can you not stage parts of a file without using the staging view?
Asked by Paul Atkinson:

Context: I don't like using the staging views in SourceTree.

![Screen Shot 2018-04-02 at 5.56.27 PM.png](/t5/image/serverpage/image-id/18385i2FE03FD8D7F9AB7B/image-size/large?v=v2&px=999 "Screen Shot 2018-04-02 at 5.56.27 PM.png")

*\^\^ I prefer the "no staging" view above.*

In a large project with many directories SourceTree bounces around the tree structure at seemingly random moments, and opens directories we have already closed, moves me up and down the scroller (a whole other issue). This all makes navigating a list of complex changes a pain. But with "no staging" selected it's a breeze.

/context

What's driven me to write you all is advice about how to stage select lines or hunks from a document... whenever I click "stage hunk" it switches back to only staging the hunk of the file and all other files selected for committing go unchecked. So I have to eyeball the list of changes all over again.

Then... when I highlight lines with the staging view off there's the below ugly\* error:

![Screen Shot 2018-04-02 at 5.54.11 PM.png](/t5/image/serverpage/image-id/18386iE3FB9A7A3D315957/image-dimensions/370x183?v=v2 "Screen Shot 2018-04-02 at 5.54.11 PM.png")

\*I'll give you this. I'm not a git wizard and I really struggle when I'm not in some kind of GUI. So thanks SourceTree for making my life bearable. But I know you could make it fantastic!


Answers:
author: bgannin
body: Unfortunately the "no staging" view is optimized for working with entire files as you've found out. Once you stage a portion of a file then it needs to be displayed much differently. The current solution is to switch to a staging mode and re-use the existing functionality.

Even while writing this I can imagine several different options that might improve the experience but for now the best course of action is to file a ticket with your notes at [https://jira.atlassian.com/browse/SRCTREE](https://jira.atlassian.com/browse/SRCTREE-2845).

Brian Ganninger  
Senior Mac Developer, Sourcetree


Tags: hunk

mac
If I commit code in SourceTree 1.6.20.0, it is possible to get email notifications to my teammates?
Asked by suyog patil:

If possible please share details with screenshot. Thanks in advance.


Answers:
author: minnsey
body: Hi  

It very much depends on the hosting service you are using or making use of git hooks. Sourcetree does not support that functionality itself.  

For git hooks suggestions see: [https://stackoverflow.com/questions/552360/git-hook-to-send-email-notification-on-repo-changes](https://stackoverflow.com/questions/552360/git-hook-to-send-email-notification-on-repo-changes?)  

If you are using a Git hosting service you can use notifications.  

For Bitbucket <https://confluence.atlassian.com/bitbucket/manage-email-notifications-325321743.html>  

For GitHub <https://help.github.com/articles/about-notifications/>
How to get past "Oops, you've made a malformed request" in Sourcetree
Asked by Chuck Krapf:

In attempting to install Sourcetree, I can't get past step 3 "Atlassian Account". When I try to log in with Sourcetree I get "Oops, you've made a malformed request". I tried various suggestions such as making IE my default brouser, clearing cache, etc. Same result. It appears other people are having the same problem with no resolution.


Answers:
author: abhishek bhatia
body: On Windows 10, I switched my default browser from Edge to Chrome and the login worked fine with Chrome, as it forced atlassian sourcetree installer to open the login page in chrome. This might be helpful to someone.


author: IronSamVane
body: I just ran into this problem in Chrome- I opened a new tab and logged into Bitbucket, then retried in Sourcetree, and it worked.

Looks like Atlassian's login redirect is mangling the oauth url.


author: Ana Retamal
body: Hi Chuck! Try going to **Control Panel \> Network and Internet \> Internet Options,** then go to the **Privacy** tab and set the Internet zone setting slider all the way down to "Accept All Cookies". Re-install the app and let us know if you can register this time.

If this is still not working, let us know which OS and Sourcetree version are you using.

Kind regards!

Ana
Team Calendar is overloaded and page won't load
Asked by Kathleen Hart:

A department in my org is using Team Calendars for Confluence on Data Center. They have over a hundred users on the calendar and are combining a lot of calendars. They have been using it for quite a while so now t is overloaded with data and the page loads extremely slowly or does not load at all.

They have been advised that this is not the best use case, and modifications have been suggested to split the usage onto different calendars, but they persist.

Is there a way to purge old data from the Calendar to perhaps lighten what the page is trying to load?


Answers:
author: Brant Schroeder
body: [@Kathleen Hart](/t5/user/viewprofilepage/user-id/3673945) I would suggest submitting a support issue to Atlassian. My guess is that they could provide a SQL script to clean up old entries. <https://support.atlassian.com/contact/>


Tags: confluence-server

server
Unable to Reactivate an Unmanaged Account
Asked by Zoe Klapman:

![Screenshot 2024-01-03 at 7.19.58?AM.png](/t5/image/serverpage/image-id/298749iF8CF197234915F53/image-size/large?v=v2&px=999 "Screenshot 2024-01-03 at 7.19.58?AM.png")

I am a project admin that does not have a domain registered. Even though I have all the permissions to manage users in the project, I still cannot give myself access to Confluence.

I have tried to look follow the link in this error alert, have been reading through previous threads in the answers page, and have been digging through documentation, and I still cannot find an answer for how to give myself access to Confluence. The settings to manage users in Jira has not been successful thus far.

Since the beginning of my Jira project, I have been the project admin for everything, but have not been under a domain to have managed users, I simply have the ability to look at project users. Is there a way to still manage users where I can allow myself Confluence access again?


Answers:
author: Murali Sivanandan
body: Got like this message when we forgot to renew license.


author: Aaron Geister
body: [@Zoe Klapman](/t5/user/viewprofilepage/user-id/5397222)   

Welcome to Atlassian Community.   

Project admins in Jira and space admins in Confluence only have permission to manage the space or project.   

You would need to be an Org admin to re-activate this subscription. Do you know who the Org admin for your company is? Typically the owner of the product or system would have Org admin and or the billing person. I typically see this being an IT director or IT manager that has this access along with a Atlassian Admin.  

This also seems to possibly be a free site which will be turned off after so long of no activity. You would need to use the "Contact us" option if the Org admin is no longer available.   

First option to contact someone in your org that would have access. Second option "Contact us" .   

I hope this helps and let us know if you were able to solve this.


Tags: cloud

confluence-cloud
Read Confirmation - add groups as readers
Asked by Olga Iacob:

Hi,  

Could you please let me know if it is possible to add groups instead of users for Read Confirmation feature in Confluence?

Are there any restrictions regarding this?

Thank you.


Answers:
author: Marc - Devoteam
body: Hi [@Olga Iacob](/t5/user/viewprofilepage/user-id/5386279)

Welcome to the community.

I know that this option is there in Confluence Cloud.

On server or DC, you have to provide this in the workflow I believe, see [Workflow+Read+Confirmation+Configuration](https://docs.comalatech.com/space/CDML/6675006417/Workflow+Read+Confirmation+Configuration) .

If this is not the solution, I would advise to contact the developer of the app and ask them if this is possible.


Tags: confluence-server

server
What are the configuration or customization options between Confluence and JIRA
Asked by Ashley Encarnacion:

Hi there,

I'm trying to find a support page/article that lists how and what configuration or customization options are available to use for integrating Confluence with our current Jira software.

Thanks,

Ashley


Answers:
author: Marc - Devoteam
body: Hi [@Ashley Encarnacion](/t5/user/viewprofilepage/user-id/5397173)

Welcome to the community.

Here is some standard information on integrating Jira and Confluence.

[Extend Functionality Confluence and Jira](https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira)

Is this what you are looking for or do you have more concrete questions?

comments: author: Ashley Encarnacion
body: Great. Thanks for the info Marc!


Tags: cloud

confluence-cloud
Table transformer macro and pivot table macro, formatting
Asked by Nags Subramanian:

I have a table prepared using the table transformation macro. i have few columns formatted with colours etc. i have then added pivot table on top for this transformed table. I need to present the same colouring from the source table to pivot table . is that possible please?

![table.gif](/t5/image/serverpage/image-id/298730i924066877733B5C9/image-size/large?v=v2&px=999 "table.gif")


Answers:
author: Stiltsoft support
body: Hi [@Nags Subramanian](/t5/user/viewprofilepage/user-id/5397152) ,

Unfortunately, the colors can't be preserved in the pivot table.

As a workaround, you may wrap your Pivot Table macro into another Table Transformer macro and use the FORMATWIKI function once more.

One of the benefits of this workaround may be that you'll be able to rename your long column names that came from the pivot table in this query as well. For example, you'll be able to get rid of the unnecessary "Literal of Story End" part of your header.

comments: author: Stiltsoft support
body: Hi [@Janice](/t5/user/viewprofilepage/user-id/5303587) ,

Happy New Year!

Please add some custom tags for us:

* table-filter
* table-filter-and-charts
* table-transformer

Thank you!


author: Nags Subramanian
body: thank you. thats a very good suggestion, will try.


Tags: confluence-server

filter

server

table

table-filter

table-filter-and-charts

table-transformer
insert jira issues vs legacy version problems
Asked by Rolf Kokkeler:

we are converting the pages which are using the legacy version to the new jira issues plugin.

Issues:

* count view gives a link instead of number of issues
* if query returns 1 issue, the plugin does not display a table but a link to the 1 issue
* generating a pdf gives links instead of tables


Answers:
author: Brant Schroeder
body: [@Rolf Kokkeler](/t5/user/viewprofilepage/user-id/4258390) Can you share some screenshots so I can see if I can recreate.


author: Rolf Kokkeler
body: the issue with the pdf still exists; the other issues are resolved.

I have a confluence page with 3 tables:

![Screenshot 2024-04-30 at 11.50.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/321281iC165CD33ADCAECC8/image-size/large?v=v2&px=999 "Screenshot 2024-04-30 at 11.50.12.png")

the exported pdf however gives 3 links:

![Screenshot 2024-04-30 at 11.55.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/321282iC8E6E89614DCE2A6/image-size/large?v=v2&px=999 "Screenshot 2024-04-30 at 11.55.16.png")

The legacy version did display tables in the pdf, we are forced now to use the legacy version.


Tags: cloud

confluence-cloud
Access to a forbidden Confluence page
Asked by Bogdan Dumitru Stan:

Hi,

How do I give someone access to a specific Confluence page?

The page is part of a page, for which the user has Administrator role.

I have Administrator and Confluence Admin role, but I also don't have access to this specific page.

The Owner of the space is no longer working with the company, and there is no option to change the Owner of the space.

What options do I have to grant the user access to a specific restricted Confluence page?

Thank you.

![Screenshot 2024-01-03 at 14.28.35.png](/t5/image/serverpage/image-id/298726i48E315D4E2E93E31/image-size/large?v=v2&px=999 "Screenshot 2024-01-03 at 14.28.35.png")


Answers:
author: Rebekka Heilmann _viadee_
body: You can give yourself Space Admin Permissions in the Confluence Settings \> Security \> Space Permissions \> Individual Space (Filter by Key, not Name) \> Recover Permissions

You should then be able to access the Space and see all Restricted pages.

However we found, that in some cases even an Admin cannot gain access to restricted pages or even see them. Just try it out and hope for the best ;)


Tags: cloud

confluence-cloud
Domain DNS verification fails
Asked by Jonah:

Atlassian support refuse to help us since we're on the free tier.

The domain DNS verification is not working for us using domain name mondido.com. The TXT record has been added to our zone file with Cloudflare for the root domain (\*).

Error message:

"We're unable to verify the domain  
Updates to your DNS can take up to 72 hours."

More than 72 hours have passed but the error message remains. We have even tried to remove and re-add the TXT record. Same error message.

What can be done? We have tried to reach out to the Atlassian support team, but they refuse to help.


Answers:
author: Jonah
body: This is still an issue. Anyone from Atlassian available in this support channel or how do I reach out to them?


author: Evgenii
body: Hi, [@Jonah](/t5/user/viewprofilepage/user-id/5397012)

As far, as I see, you already have required TXT record in your domain  
[https://mxtoolbox.com/SuperTool.aspx?action=txt%3amondido.com\&run=toolpage](https://mxtoolbox.com/SuperTool.aspx?action=txt%3amondido.com&run=toolpage)

It looks ok (I don't see any difference from record, which I made for my domain, when I was verifying domain, except of code, of course).

comments: author: Jonah
body: Thanks for confirming [@Evgenii](/t5/user/viewprofilepage/user-id/3993514)

Something must be blocking on Atlassian side. Maybe there is another account claiming the same domain name.


author: Evgenii
body: Not sure that it's possible. Atlassian looks at current TXT record and re-checks it regularly.   
It's information, which Atlassian writes as warning "Remember to keep the **DNS record** on your server (don't delete it). We need to verify it regularly.".  
If I understand it right, TXT record will be removed, domain will lose verification.  
What exactly you entered in settings?

![Screenshot_4.png](https://community.atlassian.com/t5/image/serverpage/image-id/298712iDF27DB854153AC89/image-size/large?v=v2&px=999 "Screenshot_4.png")


author: Jonah
body: [@Evgenii](/t5/user/viewprofilepage/user-id/3993514) Which *settings* are you referring to? I have just followed the guided steps provided by Atlassian for verifying our domain name.


author: Evgenii
body: Hi, [@Jonah](/t5/user/viewprofilepage/user-id/5397012)

I used this manual

<https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/>

It's settings, which are opening, when I add new domain for verification.

![Screenshot_11.png](https://community.atlassian.com/t5/image/serverpage/image-id/298911i4364ACC5A68B02B4/image-size/large?v=v2&px=999 "Screenshot_11.png")


author: Jonah
body: I'm on Original User Management, so domain verification is located under Admin / Directory.

![Ska?rmavbild 2024-01-05 kl. 15.14.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/299101i208C67AEE20831D1/image-size/large?v=v2&px=999 "Ska?rmavbild 2024-01-05 kl. 15.14.31.png")


Tags: cloud

confluence-cloud