youngmon/atlassian-qna huggingface dataset:
Send notifications to my cell phone
Asked by Michele Blackburn:

I receive emails but I want the messages sent to my phone


Answers:
author: Iain Dooley
body: [@Michele Blackburn](/t5/user/viewprofilepage/user-id/4468107) if you install the Trello mobile app then you can get Trello notifications on your mobile.


author: David Bakkers
body: Hello [@Michele Blackburn](/t5/user/viewprofilepage/user-id/4468107)

Alternatively, you can use an email to SMS gateway service. Depending on the plan you choose and how many SMS are priced in, it can cost less than a cent per SMS.
Butler contradiction
Asked by Ms Tan:

Hi,

I'm trying to explore this automation to sort my cards based on the due dates into my list.   
I have a 'Today' list and a 'This Week' list.   

Here are the commands I set up

![trello contradiction.PNG](/t5/image/serverpage/image-id/150489i7BBBB26FCC0DDC51/image-size/large?v=v2&px=999 "trello contradiction.PNG")

I was imagining if I create a card that is due in next week in my inbox, it will stay there. Then when the week comes, the card will be moved to my 'this week'. Then one day before, the card will be moved to my 'today' list.

However, problem comes when I create a card that is due tomorrow in my 'today' list. The card will be moved to 'This week' based on my second butler command. And lately even those cards that are due next week, will be moved to 'this week' and then stay there even past their due date, not having reached 'today' at all.

How can I go about resolving this? Could it be a command issue? Or a set up issue? Any advice will be much appreciated ! Thanks!


Answers:
author: Iain Dooley
body: [@Ms Tan](/t5/user/viewprofilepage/user-id/4469098) I think what you might need are 3 rules:

```
When a due date in this week is set on a card by me move the card to the top of list "This week"

When a card with a due date less than 1 days from now is moved into the "This week" list move it to the top of list "Today"

1 day before a card in list "This week" is due move it to the top of list "Today"
```

That last command needs to be created in the "Due Date" section rather than the "Rules" section.

comments: author: Ms Tan
body: Thank you for your help! I have set them up as suggested. Let's see if they work :)

![trello update 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/150490i813B2AED41D82B4E/image-size/large?v=v2&px=999 "trello update 2.PNG")![trello update.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/150491i37A5BF960AEB2AC2/image-size/large?v=v2&px=999 "trello update.PNG")
Accidentally made a board on the business class trial and now the trial came to an end
Asked by Isabelle Anjos:

I didnt realize I made a very important board to me, on the business class trial, and now it has "downgraded" to the free trello account, and I can't open it, anymore.

I need to see that board again! I don't really want the service, I just want to see it one more time, for school and work related things. Can I sign up for the business class and then immediately cancel it after I get my information back from this board?


Answers:
author: Iain Dooley
body: [@Isabelle Anjos](/t5/user/viewprofilepage/user-id/4468992) You can create another workspace, move boards from your business class workspace into that new one, then re-open closed boards in the old workspace once there are \< 10 boards in it.

comments: author: Isabelle Anjos
body: Yes, thank you! That did solved it.


author: Lynda Mayfield
body: How do I move an already closed board to a new workspace? I can't find the option that would let me assign a closed board to a different workspace.


author: Iain Dooley
body: [@Lynda Mayfield](/t5/user/viewprofilepage/user-id/4544372) you can't do that, you would need to move boards that are already open to a different workspace, so you can reopen the closed boards you want to move and then move them.


Tags: business-class

trial
Trello kanban view VS Calendar view
Asked by JFMOREAU:

I do have a kanban project with a lot of columns and tasks and dates

I can view all of them with TeamGantt. So far so good.

Now I would like to "see" my tasks in a calendar view.. but when I click on POWERUP CALENDAR, I can't see my tasks (calendar is empty) If I click on the PARAMETERS icon (gear) , i do see a zone to enter my UL.. thus I enter <https://trello.com/b/lIZnJPvP/projet-chalet> and nothing happens

how come ?


Answers:
author: Alanis Cossio
body: I think that I have the same problem. I logged in today and I couldn?t see my "power-up calendar" view. It's very strange because I use every day, so I have all my task (with dates included) there. Please if anyone knows how to fix this problem I will appreciate it a lot D:   
I can see my tasks but not on my calendar.


author: Alicia
body: I don't know if I have understood.

With the Power Up Calendar you can see in calendar only the tasks which have a date.And the link that you say in parametres icon, is the link to create and sincronize with your Google Calendar. But it happens the same. You will only see the tasks that have a date.

Please, let me know if this isf what you asked for.

Alicia
Does anyone know how to interpret these automation "tips"
Asked by Neil Morrison:

Hi there, I keep getting these automation "tips" but when I click on them, they make absolutely no sense. Trello's great appeal is how intuitive it is, which is why this is so disorienting.

Anyone know how to interpret them?

Make use of them?

Thanks

![Screenshot 2021-07-07 at 15.24.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/150455i3DB9B6F57A85716C/image-size/large?v=v2&px=999 "Screenshot 2021-07-07 at 15.24.02.png")


Answers:
author: Iain Dooley
body: [@Neil Morrison](/t5/user/viewprofilepage/user-id/4468732) from what I can see, you are completing the same checklists very frequently and in quick succession, so Butler is interpreting these as a set of actions that you could achieve by clicking a single card button instead of checking off each item.

Of course this would defeat the purpose of having a checklist, but there is also the possibility that, since you check the items off so quickly as to make Butler think that these are actually all part of a single "action" on your behalf that the checklist has lost some of it's "quality control" utility anyway because you're probably doing all the things you need to do, then checking off the checklist items all at once.

comments: author: Neil Morrison
body: Awesome, yes you are right, I have a standard checklist and for a few projects I was able to check off a lot of points very quickly from the start. Thanks so much!
How can I change or set my account password if I signed up by email?
Asked by Dima Scuff:

My password from email don't works(


Answers:
author: Vero Rivas
body: Hi [@Dima Scuff](/t5/user/viewprofilepage/user-id/4468684)

Contact Trello support for help

<https://trello.com/es/contact#/>

Cheers


Tags: email

password
"Find or create" alternative?
Asked by Raegan Fordemwalt:

Hey, I liked using Legacy Bot because of the ability to "find or create" a card, which would create a unique card or find the one you were looking for. Butler now has a "create a unique card" option, which works similarly, but stops the command if it finds that a card already exists, making it so you can't continue the command.

Is there an alternative to "find or create" on butler now? Thanks so much


Answers:
author: Iain Dooley
body: [@Raegan Fordemwalt](/t5/user/viewprofilepage/user-id/3885381) I don't think this is possible anymore with New Butler, there is a Card.findOrCreate() option in BenkoBot. For example this code would find or create a card, then find or create a checklist and add a new item to it:

<https://gist.github.com/iaindooley/038c11d73cacab701b3af3122cf27dd2>
Trello custom field suffering from LastPass browser extension autofill
Asked by Rintze Zelle:

In the past day or so, my LastPass browser plugin has started to autofill the first custom field on the cards of my board with login information.

<https://support.logmeininc.com/lastpass/help/manage-your-form-fills-lp040002> says this can be prevented by the website owner:

--  
Prevent fields from being filled automatically

To prevent LastPass from autofilling certain fields on specific sites or applications that you have control over, you can edit your item(s) to add the 'data-lpignore'=true attribute within those form fields which you do not want to autofill.

--

Interestingly, when I look at the HTML of the first custom field, it does have the "data-lpignore" class, but its value is set to "data-lpignore" instead of **true** . Is this perhaps a regression on Trello's side? It doesn't seem like the class value supported by LastPass has changed recently (<https://stackoverflow.com/a/44984917/1712389> suggests the use of **true** in a 2017 answer).

![trello-lastpass.png](https://community.atlassian.com/t5/image/serverpage/image-id/150449iD0F67D5D02C4C258/image-size/large?v=v2&px=999 "trello-lastpass.png")


Answers:
author: Felix
body: Thanks for the clear report! I'll update our site to make that value "true" for custom fields instead. As far as I can tell it's been like this for a while, possibly forever.

I suspect something changed on the LastPass side where they were previously looking for the attribute existing, and now they're checking the value.

comments: author: Rintze Zelle
body: Thanks! There has been a LastPass browser extension update recently (<https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/versions/>), but I couldn't find a changelog, and its seems closed source.


author: Rintze Zelle
body: [@Felix](/t5/user/viewprofilepage/user-id/853253), I see that the change has gone live. I can no longer reproduce the problem, so I think the issue is fixed. Thanks for the quick resolution!
? poss?vel mover os cards de uma conta para outra, inclusive com os coment?rios?
Asked by MACSON ALYSSON VIEIRA ANDRADE:

Temos uma conta gratuita criada num email pessoal e recentemente adquirimos uma conta corporativa e gostar?amos de mover todos os CARDS de uma conta para outra, inclusive com os coment?rios. ? poss?vel realizar esta a??o?


Answers:
author: Rodrigo
body: Macson,

Sei que essa resposta vem tarde, mas voc? pode adicionar a nova conta aos boards, dando o status de administrador a ela, e depois remover a conta gratuita.

Fiz isso com meus boards pessoais quando sa? da empresa em que trabalhava.


Tags: move
Timeline slow performance
Asked by Gustavo Moreira:

Hi everyone.

I am a Trello user since 2015, and I've been using a lot the Timeline view since its premier on February.

On the last 7 days, I've been noticing a degradation in the overall performance: loading the page; using the drag-and-drop functions to change the start dates of tasks; sometimes the web browser alerts that the page is using too much memory.

I am using Trello on macOS with Safari and Ubuntu with Firefox, both started the symptoms around the same day. My network connection is fast and stable - I am working from home and have not noticed any issues.

Is this a known issue? Thanks!


Answers:
author: Stu Smith
body: Thanks for flagging this, I will pass this along to the team.   

Sorry for any headache this is causing, Gustavo.

comments: author: Gustavo Moreira
body: Thanks! Let me know if you need any additional information. Timeline is a great feature but I can live without it for a while :)


author: Gustavo Moreira
body: Still getting messages:

From Safari on macOS: "This webpage is using significant memory. Closing it may improve the responsiveness of your Mac."

From Firefox on Ubuntu: "This page is slowing down Firefox. To speed up your browser, stop this page."

I've already cleaned up the cache, with no effect.

Also, I've tried using small boards, with just a few number of cards, and the performance is the same.

Thanks


author: Gustavo Moreira
body: I had tried moving my lists to new boards, but the performance was still slow. But when I've created a new board and **brand new lists and cards,** the performance was good.

So I am getting to some conclusions here. I've noticed that, when I move the lists between boards, **the archived items of that list is carried over along with the list.**In other words, when I saw the "Archived items" on the new board, there was a very long list of cards there. I use Trello since 2015, and this specific list was used with "card repeat" power-up during some time for routine tasks.

I've created a button to move the cards to the new board, so the history of archived items is kept on the old board. I'll monitor the performance and keep you guys updated.

Cheers
Project Management
Asked by ?tila Nunes:

Good morning, I am a manager of 3 companies and would like to know the following:

In company "X" there is marketing, engineering and finance and in company "y" I also have marketing, engineering and finance.

My question is: can I create the 3 sectors in each company, but that one sector does not have access to the other sector and I, with my trello account, manage all this?


Answers:
author: Iain Dooley
body: [@?tila Nunes](/t5/user/viewprofilepage/user-id/4468003) yep you just create boards that are not workspace visible then add members to the board based on who needs to see what:

<https://help.trello.com/article/717-adding-people-to-a-board>
Can a template be private, only edited by me?
Asked by Helen McGlynn:

I have created a template that I want to be private and when I share the link, I want the people with the link to only be able to copy the template and not edit it. Is this possible?


Answers:
author: Helen McGlynn
body: I spoke to tech support in the end and have a solution in case anyone else is reading this wanting an answer. You can only do this if you have Business Class but you need to invite people to the board as observers rather than members.


author: Vero Rivas
body: Hi [@Helen McGlynn](/t5/user/viewprofilepage/user-id/4467869)

Look at this post, maybe can help you

<https://help.trello.com/article/1187-creating-template-boards>

Cheers

comments: author: Helen McGlynn
body: thankyou, I had read this and it didn't solve the issue but have since spoken to tech support and have a solution. Thanks for answering.
the migration did not work, I can no longer sign in to my Trello account
Asked by Isaq:

account I have received the email from Trello with the link to connect to my Trello account via Atlassian but unfortunately the connection is not made. The page grinds and the data does not rise.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Isaq](/t5/user/viewprofilepage/user-id/4467670) ?

Welcome to the Community! I'm sorry to hear your here on not so good terms with your Trello account. As it is related to the migration the best option is to raise a support ticket direct with Trello so they can get this sorted asap for you.

To raise a ticket with Trello, please go here: <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions please ask away ?

All the best,

Laura

comments: author: Isaq
body: Thank you, unfortunately the link on the page <https://trello.com/en-GB/contact> didn't work and I can't find any contact form elsewhere so I can't contact anyone for this issue. cordially


author: Laura Holton _ACE Rotterdam_
body: Hi [@Isaq](/t5/user/viewprofilepage/user-id/4467670) I've double checked the link and it should definitely work, you should land on the page shown below:

![Screenshot 2021-07-07 at 10.59.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/150355iAF316E7E907D3FA4/image-size/large?v=v2&px=999 "Screenshot 2021-07-07 at 10.59.29.png")

I recommend trying the link on a new browser or in a private tab perhaps just to make sure. Let me know how you get on, hopefully we can get this sorted for you ?


author: Isaq
body: thank you, in fact when you click on the button it disappears :(

![Capture d?e?cran 2021-07-07 a? 12.21.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/150358i9BF4058DD1BC999F/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-07-07 a? 12.21.02.png")

**But I ended up installing the app on my mac and the connection works !!!**

Have a nice day.  


author: Laura Holton _ACE Rotterdam_
body: Great news! Happy Trello-ing [@Isaq](/t5/user/viewprofilepage/user-id/4467670) ?
Can I hide a card from everyone but board moderators?
Asked by Grawpy:

I use trello to handle bug reports and there's a bug that could be 'abused' by players of the game. I want to have a card that either only I can see, or that only I can read, is it possible?

Edit: I want all of the other cards on the board to stay the same, I just want this individual one to be invisible / hidden / unreadable.


Answers:
author: Iain Dooley
body: [@Grawpy](/t5/user/viewprofilepage/user-id/4467039) no you can't, but you could make the card title relatively ambiguous and put the content of the bug in a linked google doc that only you and select others can see

comments: author: Grawpy
body: Great idea, thanks


author: Catherine Magnani
body: I have a power up on my board called Private Notes. It allows me to write notes on the shared card which no-one else can see/read. Not sure if that's what you're looking for but it's handy!! :)

comments: author: Alicia
body: I did't know this Power up. I have seen it is not free, isn't it? but I think can be useful to some of my customers. Thank you for sharing.


author: Catherine Magnani
body: It was free to me for a year I think, but now it's a very small fee $12, but worth it as I use it everyday on a shared board where I don't want my notes to be public ?


author: Alicia
body: yes, is very cheap, I think is a great idea. Thank you.

Alicia.
Card-Snooze Power-up set my own default time
Asked by rpitton:

Hi, is there a way to configure my own default time with the Trello Power Up Card Snooze

[Power-Ups \| Trello](https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze)

I start my day usually before 9am and would love to set it like 6am to ensure I see all cards for a specific day when I start working.

thanks your any suggestions

Roger


Answers:
author: Alicia
body: Hello,

I don't know if I have understood well, but you can configure the time you want the card appears again. You only have to find it in archive cards, and configurate it.

I attach a picture.

Tell me if is this what you needed.

Alicia. ![reposo.png](https://community.atlassian.com/t5/image/serverpage/image-id/150347iCAFCCC71C48ACA74/image-size/large?v=v2&px=999 "reposo.png")

comments: author: rpitton
body: Thanks Alica. What I would like to configure is the default time of the snooze. Currently, it takes the date I select and then the current time.

so a scenario may be that I want to snooze a card until next Monday. but instead of taking the current time, it should use 6am in the morning. is this possible?

Roger


author: Alicia
body: Hi Roger, yes it is possible.

You only have to click in the date and you will can change the hour.

I attach a video link I have record for you. [How to change hour Card Snooze](https://www.loom.com/share/7c65ecd903bf46019aa2abfa7587534a)

(maybe I am not understanding you well, sorry)


author: rpitton
body: Hi Alica

thanks for the video capture. I understand that I can modify the time. however, I would love to see the time having a default I can configure

Here is the use case

The current Time is 14:05 and I want to snooze a card until next Friday. I have 2 options now

1) Snooze in 2 days and the card will unsnooze Friday 14:05

2) Snooze select date for Friday and the card will unsnooze 12:00pm (noon)

What I would like to see is the time for both options being set to a default 6pm (or something I can configure).

is this possible somehow?

regards, Roger


author: Alicia
body: Hi, I don't think so.

In both cases you say I think the option is

Snooze (in 2 days or Friday), and then modify the hour manually.

Maybe someone know another option. Sorry ?

Regards, Alicia.


author: rpitton
body: Thanks Alicia, hope someone else has a suggestion.


author: fariazz
body: Another example if when you click "Snooze to tomorrow morning". It will set the time to 9 AM. This is a very opinionated default "start time of the day" and I'm sure it does not match the time many people start working. It'd be ideal to be able to set the "default start of the day" time somewhere and not to have to manually change it each time.


author: Zoe Bailey
body: Is this still impossible to change in 2023?


author: fariazz
body: 3 years, 47B market cap and 10 thousand employees later, it is still not possible to do it.


Tags: snooze
Trello Admin Account
Asked by Remya Nair:

The manager who took care of the company account has been moved on with no traces/details. Other users have no clue what to do. I am trying to regain the access to the admin/settings.


Answers:
author: Iain Dooley
body: [@Remya Nair](/t5/user/viewprofilepage/user-id/4460288) there are no "accounts" as such in Trello, unless you're on enterprise. You have workspaces which can have members and admins, and can be free or paid, and you have members. When people create boards, the boards do not "belong" to any account, so if you want you can simply copy the boards you have access to into your own workspace, then all leave the boards created by the old admin.

comments: author: Remya Nair
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I am not part of the workspace, another issue we had is one of our member forgot his password and when he tried to change the password, the message has been shown as a recovery email has been send to the old manager account and we are trying to figure out how we can change that email.

Another scenario is, I am member of a Board which the previous manager as Admin, and he is no longer here and we cannot change anything in that.


author: Iain Dooley
body: [@Remya Nair](/t5/user/viewprofilepage/user-id/4460288) You can copy a board regardless of whether you're an admin. Just copy what you need into a workspace you create, and leave everything else behind.


author: Remya Nair
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) How can I address the 'Recovery' email settings?


author: Iain Dooley
body: [@Remya Nair](/t5/user/viewprofilepage/user-id/4460288) you can't, but you don't need to. If you have an account set up with an email address you no longer control, that account is gone. But you simply login to your own account, copy the boards you want into a new workspace that you control and leave the old boards behind.


author: Remya Nair
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) . I will try this.


author: G subramanyam
body: Hi [@Remya Nair](/t5/user/viewprofilepage/user-id/4460288) welcome to the Atlassian community.

Please follow this [Tello link](https://help.trello.com/article/790-making-a-user-an-admin-of-a-board "making user an admin of a board") for the steps. I believe you will end up contacting the Trello customer support on the same link shared.

Stay safe and stay healthy.

comments: author: Remya Nair
body: Thank you Subramanyam. But the problem is different, for our company we have more than four different trello boards, which all created by our previous manager. And while leaving he updated me as admin for one of the account and not for all. Also if someone tries to recover their password it is all going to a unknown email(which I believe the previous manager's email). So I am trying to get the admin access to the company account.


author: Michael Pryor
body: Are you a member of the Workspace the boards are in? If so, you could upgrade to Business Class and that would get you access.


author: Remya Nair
body: I don't think I am a member of the workspace.