youngmon/atlassian-qna huggingface dataset:
Using same Confluence page Confiforms field macro's need do get action&post action to update jira
Asked by sunil kumar:

Using same Confluence page Confiforms field macro's need do get action \& post action to update jira.

I am able to Display values in confluence using same page able to update text in **Summary,** **Service Name,Acceptance criteria using same page. Because we are using Text field inside it. for Displaying jira values in confluence page we need to put field type has Text then only we can able to populate the values form jira.**

**But remaining jira configure fields value are in Dropdown, Multi-selected,lables,**

**if you want to update below configure fields priority,country,Impactedservice,components,fixVersions,Applications Impacted we need to use Dropdown,Multi-selected field type in confiforms if i use that field type get action is not working for this configure, It was not displaying values form jira to confluence.**

**Using same page i need to Display the values form jira to confluence and using same confluence page i need to update the ticket.**

**Can you please help me with your suggestion**


Answers:
author: Alex Medved _ConfiForms_
body: How do you set the values, for example, to a (ConfiForms) dropdown field from a dropdown field in Jira?


Tags: confiforms

confluence-server

jira

server
Add a comment and mention users using Confluence API
Asked by Mar?a Cabrera:

Hello, I'm trying to add a comment with a mention to some users using Confluence API.

This is the request:  

{  
"type": "comment",  
"mode": "create",  
"container":  
{  
"id": "pagId",  
"type": "page"  
},  
"body": {  
"storage": {  
"value": "THIS S A TEST. PLEASE IGNORE THIS COMMENT.\<ac:link\>\<ri:user ri:userkey=\\"userId1\\"/\>\</ac:link\>, \<ac:link\>\<ri:user ri:userkey=\\"userId2\\"/\>\</ac:link\>, \<ac:link\>\<ri:user ri:username=\\"name.surname\\"/\>\</ac:link\>",  
"representation": "storage"  
}  
}  
}

It is working, but the users' name is "unlicensed user" and these users have a license.   
![Screenshot 2022-03-17 at 11.32.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/188617i2988BF7099A2019F/image-size/large?v=v2&px=999 "Screenshot 2022-03-17 at 11.32.14.png")


Answers:
author: Ivan Lima
body: Hi [@Mar?a Cabrera](/t5/user/viewprofilepage/user-id/1598338), are you using the account id for the userkey? Try that instead; it should work. You can mention someone and view the storage format of the page to confirm the syntax.

```
<ac:link><ri:user ri:userkey="8a7f808a7******************eb330006"/></ac:link>
```

comments: author: Mar?a Cabrera
body: [@Ivan Lima](/t5/user/viewprofilepage/user-id/1351762) , yes, I'm using the account Id for the userkey


author: Ivan Lima
body: I tested it myself, and it turns out that userkey works, but the account id doesn't. You can get the userkey by mentioning a user on a page, publishing it, and accessing the "view storage format" settings (*More actions \> Advanced details \> View Storage Format*).

![Screen Shot 2022-03-18 at 4.15.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/188904i6D7ACD1B6E1CA766/image-dimensions/392x182?v=v2 "Screen Shot 2022-03-18 at 4.15.36 PM.png")

I know Atlassian is deprecating username and userkey from the APIs and using the account id instead. Maybe this is yet to roll out.


author: Mar?a Cabrera
body: Thank you Ivan, it's working now!


Tags: cloud

confluence-cloud
How can I create a Dropdown toggle button?
Asked by Himanshi Sharma:

Hello Everybody,

Can you all suggest an option to group a few elements together on the Confluence page so it looks Visually appealing? I can only think of the Expand macro but it shows as a link always and I don't want to do that.

I want to do something similar to dropdown toggle button which then shows more CTAs.

Thank you in advance .


Answers:
author: djtlmd
body: Thanks for your help [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201)


author: Andrii Maliuta
body: Hi [@Himanshi Sharma](/t5/user/viewprofilepage/user-id/4664330) ,

If not using something from Marketplace, you can either:

1. Create user macro
2. Create custom macro (Atlassian SDK)
3. Add code to HTML macro

to create the toggle button you need.

comments: author: Himanshi Sharma
body: Hi [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201)

Thanks for answering. From where can I find the option of User Macro?

I apparently have the Admin rights on the space but I fail to find the option.  
![admin_tools.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/195642iDB687FD9029DC339/image-size/large?v=v2&px=999 "admin_tools.JPG")


author: djtlmd
body: ?


author: Andrii Maliuta
body: [@Himanshi Sharma](/t5/user/viewprofilepage/user-id/4664330) ,

Sorry for confusing you, "User Macros" is available just for **Server/Data Center** Confluence. For Cloud, the [Forge](https://developer.atlassian.com/platform/forge/getting-started/) platform (react-like components) can be used or [Connect](https://developer.atlassian.com/cloud/confluence/getting-started-with-connect/) (for now seems to be still supported ). So, I can think just of creating a custom addon with a macro or panel where you can add e.g. macro as a skeleton for the data repreentation, and use JS code to trigger dropdown as you need (<https://developer.atlassian.com/platform/forge/build-a-hello-world-app-in-confluence/>).

Paid solutions: [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=dropdown](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=dropdown)


Tags: cloud

confluence-cloud

user-interface
Is this feasible? Create an invisible space
Asked by Leif Van Donayre:

One of our user asked this question: Can we request to create a Space we can work on temporarily and this space will not be published yet or cannot be seen in the current available space.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Leif Van Donayre](/t5/user/viewprofilepage/user-id/4821674) ,

you can create a private space accessible just by one user. That space will be not visible to other users. <https://support.atlassian.com/confluence-cloud/docs/customize-your-personal-space/>

What means "Space not plublished"? if you require a subspace within your space, you can setup a page with restrictions so just specific users can see/edit page contained with that subtree. <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

Hope this helps,

Fabio


author: Bill Bailey
body: Or create a personal space. A user is the admin of their own personal space so can use it as a scratchpad/sandox. It also does NOT appear in the standard listing of spaces.

Per the documentation:
> Use your **personal space** as a sandbox to organize your notes, keep track of personal OKRs and goals, and draft proposals for projects before they make it to the roadmap. Connect with your team by writing blog posts to introduce yourself or share what you're working on.


Tags: cloud

confluence-cloud
Is it possible to open links in a new page in Confluence?
Asked by Rosalie Pontz:

I would like to have URLs of Web links open in a new page rather than on top of the current page, is this possible. I haven't found an option to do so or related Help on the Links documentation. Thank you!


Answers:
author: Himanshi Sharma
body: Hi [@Rosalie Pontz](/t5/user/viewprofilepage/user-id/4614202) ,

There is an amazing Macro called Aura and it will help you to customize your pages like opening links on a new page. Please, have a look at this [Aura Macro](https://marketplace.atlassian.com/apps/1221974/aura-beautiful-formatting-macros-button-panel-tabs-cards?tab=overview&hosting=cloud)


author: Fabio Racobaldo _Herzum_
body: Hi [@Rosalie Pontz](/t5/user/viewprofilepage/user-id/4614202) ,

welcome to the Atlassian community!

It seems that currently it is not possible. Please take a look to the answer provided by Atlassian Confluence Product Manager some days ago <https://jira.atlassian.com/browse/CONFCLOUD-68136>
> I'm Divya and I'm a Product Manager on our Confluence Cloud team. Thank you for your feedback on opening links. We conducted some research to assess link click behavior across products similar to Confluence Cloud and found that the existing link click behavior in Confluence Cloud remains the best choice for most of our users.

Regards,

Fabio


Tags: cloud

confluence-cloud
Confluence to Freshdesk Sync -publish articles
Asked by Cristina Roldan:

Hello

I have installed the app Confluence to Freshdesk Sync.

Anyone knows if it?s possible that articles that are published on Confluence were published too on Freshdesk?

Thanks and kind regards


Answers:
author: Brant Schroeder
body: [@Cristina Roldan](/t5/user/viewprofilepage/user-id/4821438) Welcome to the Atlassian community

In order for a page to sync you need to specifically activate page sync on each page your want to sync to Freshdesk. You can learn more here: <https://kolibri.atlassian.net/wiki/spaces/DOCS/pages/297730067/Knowledge+Sync+Confluence+to+Freshdesk+v1.0.0>

comments: author: help@hub.com
body: Hi, would you know if this connector is still valid.

We have FreshDesk and Confluence.

We have an account as an Admin in FreshDesk and a Space Admin on Confluence

The connector is setup with api tokens from the same account in both products.

I can see the sync option in the menu on the page

I can select which folder in FreshDesk Solutions that I want to sync to

There are no confluence page restrictions

There are no confluence space restrictions

The account being used has view permission across everything on Confluence.

When pressing Sync it fails with the following error.

"Sync permission required, the addon requires read permissions for this article to sync it"

I have gone through all the steps repeatedly and working with our Confluence Site admin we can see no reasons why it shouldn't work.

Any pointers would be gratefully received as I am getting no response from the vendor.


Tags: cloud

confluence-cloud
Why does my latest article have an "in moderation" status?
Asked by caitlin.mackie:

Wondering why the latest article I published has an "in moderation" status?   
Not sure why it's happened? We've posted these articles before?   

Any insight would be appreciated, thanks!   


Answers:
author: Dirk Ronsmans
body: Can you specify what article?

Could be just an overly eager spam filter that auto marked it. The quarantined messages/articles get checked regularly and released manually in case this was done accidently.

i've seen it happen often due to lots of external links or some wording that gets too much like an ad.

comments: author: Nic Brough -Adaptavist-
body: Repeated posts of identical content can trigger the spam-filters too, and when code looks a lot like those random strings of words that spammers try to post to try to evade the filters.

I can't see anything in the spam bin though (nor the moderation area where we manually drop duplicates or items authors ask to be removed), so I suspect someone has de-spammed it.
JIRA query within a table filter
Asked by Solai Kannan:

The JIRA query within a table filter shows me extra rows for Total at every level. How do i avoid the 'total' rows? I have removed the 'count' even then i get the total row


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Solai Kannan](/t5/user/viewprofilepage/user-id/4820788) ,

If we are talking about totals on every level, then I assume you mean the [Pivot Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Pivot+Table+macro?utm_source=atl_community&utm_vendorID=1216111) macro. Go to the Options tab and choose to hide totals:

![Thu 1-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/188571iAFA18BD9D2CBCD28/image-size/large?v=v2&px=999 "Thu 1-1.png")

If you mean the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community&utm_vendorID=1216111) macro, then go to the Table View tab and check the settings for the total row and column there:

![Thu 2-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/188572i086662E04770DC5A/image-size/large?v=v2&px=999 "Thu 2-1.png")


Tags: confluence-cloud

jql
Is there some way to exclude some content from export or print?
Asked by Scott Beeson:

We want to put some links in some of our confluence pages, but we don't want these to show up when exported to PDF or printed. Is this possible?


Answers:
author: Matt Reiner [K15t]
body: Hey [@Scott Beeson](/t5/user/viewprofilepage/user-id/2036480)

My team's app Scroll PDF Exporter has two macros you can use to designate content that shouldn't be included in the PDF export. The content displays in Confluence, but it's completely absent in the PDF. Might be just what you need.

<https://help.k15t.com/scroll-pdf-exporter/latest/cloud/ignore-content-in-exports-188547601.html>

The app enables a lot more document customization using a template builder for complete visual control.

comments: author: Scott Beeson
body: This looks amazing. Sadly I only need this for my department, which is 3 people. But with Atlassian's plugin licensing I'd have to pay for 40+ licenses.

I also want to say that twice in one day a k15t product has been the solution for issues with Jira and Confluence. I will be buying one of your plugins, but I can't justify this one.


author: Matt Reiner [K15t]
body: Well, when problems arise, we like to be there to help. :)

But yes, I get it with the licensing costs. When we pick out apps, we find it best to check with the other people using Confluence to see who else might benefit.

Sometimes an app works well for a lot of us and then sometimes, a few people have to come up with a creative solution instead of using an app.


author: Lucy Minato
body: [@Scott Beeson](/t5/user/viewprofilepage/user-id/2036480) There is a way to exclude pages (and comments) from an export but it sounds like you need something more than that. But just in case, the exclude pages from export is done using the "Custom Export" option. See this page:

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>


Tags: cloud

confluence-cloud
How I can use pre-defined variables in templates/blue prints I create on my own?
Asked by Guido Geistesblitz:

Hello,

First my two questions:

1. How I can use pre-defined variables in templates/blue prints I create on my own? Pre-defined variables are for me those which do exist already like the two (documentOwner and currentDateLozenge) used in meeting notes blueprint/template. I will later explain the current problem.

Maybe I do something wrong here.

2. Where can I find a list of all available pre-defined variables?

I want to create own templates with pre-defined variables, but don't have any success.

F.e. Meeting notes as global template uses "documentOwner" and "currentDateLozenge", but as soon as I use them in my own template it doesnt work and doesnt fill in the user who created the page neither the current date.

Also I have tried to use "documentOwner" a second time in the meeting notes template which fails. If doing so I just see:

\<ac:link\>\<ri:user ri:username="6220cdf69c3cce00694bb5e6" /\>\</ac:link\>

Regards


Answers:
author: Brant Schroeder
body: [@Guido Geistesblitz](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4810277) here is documentation on how to create a template with variables. The variables you can use is limited to what Atlassian made available. (text, multiline text, and list) <https://support.atlassian.com/confluence-cloud/docs/create-a-template/>


author: IchBinJob
body: I have the same question, but this "accepted" answer just points to the documentation in how to create a template (and thus how to add variables), but this answer DOES NOT EXPLAIN how to use variables like "documentOwner", which are used in their own "blueprint" templates and which should be easily detected by Confluence Cloud.


Tags: blueprint

cloud

confluence-cloud

default

template

variable
How to list all personal spaces, even the ones we don't have access to?
Asked by Ricardo Cardoso D' Oliveira:

Hey guys!

I hope you are all well and safe.

I am Org Admin of a Confluence instance and I need to check all Personal Spaces created by users and, if possible, access some of them.

Is there any way to perform this operation?

Best Regards,

Ricardo D'Oliveira


Answers:
author: Bharath Kumar
body: Hi [@baoduy](/t5/user/viewprofilepage/user-id/4384272)  
Good day.   

If the ask is to see personal spaces, You can do so by going to the URL below

***<https://SiteName.atlassian.net/wiki/spaces>***   

(Needs replacement of Sitename with your instance name).  

There are tabs there that can be selected to list the kind of space you wish to see. If you wish to get an export of such details, please feel free to raise a case with us at support.atlassian.com. We will be happy to help :)


author: baoduy
body: *Comment removed* - \*Replied as an inner comment\*


author: Bharath Kumar
body: Hi [@Ricardo Cardoso D' Oliveira](/t5/user/viewprofilepage/user-id/2403382) ,  

You should be able to see all the spaces by checking on the confluence settings \> Space Permissions. You could use the below URL after substituting your confluence site URL.   

<https://your_conflunce_site/admin/permissions/viewdefaultspacepermissions.action>  

Once you go here, there will be a section 'Individual Spaces' which lists all the spaces in the entire confluence site.   

Please do check and let know if this isn't working for you. You should be a site admin to be able to see without any restrictions.

comments: author: baoduy
body: Hi [@Bharath Kumar](/t5/user/viewprofilepage/user-id/4708298)

The '**Individual Spaces** ' below **Confluence settings \> Space Permissions**doesn't include any personal Spaces.


author: Bharath Kumar
body: Hi [@baoduy](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4384272)  
Good day.   

If the ask is to see personal spaces, You can do so by going to the URL below

***[https://SiteName.atlassian.net/wiki/spaces](https://sitename.atlassian.net/wiki/spaces)***   

(Needs replacement of Sitename with your instance name).  

There are tabs there that can be selected to list the kind of space you wish to see. If you wish to get an export of such details, please feel free to raise a case with us at support.atlassian.com. We will be happy to help :)


author: Dominik Spescha
body: Is there a way to see also the restricted personal spaces or grant me as admin permissions to restricted personal spaces?


author: Bharath Kumar
body: Hi Dominik,  
If you are on higher plans like Premium and Enterprise, we have a cool Admin key feature that allows site admins to log in to restricted spaces also. Of course, the space admin would be notified. Below is the documentation for it.   

<https://support.atlassian.com/confluence-cloud/docs/bypass-access-restrictions-on-a-page-with-admin-key/>  

I hope this helps.

Regards  
Bharath


Tags: cloud

confluence-cloud

personal-space
how does one using information from one confiform to update a different confiform ?
Asked by Lynn Long:

Form 1 has ID number and status

Form 2 received ID number and updates status


Answers:
author: Alex Medved _ConfiForms_
body: You can set up a rule to run on events happening in ConfiForms

And this action seems appropriate here <https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-UpdateConfiFormsEntriesbyFilter>


Tags: cloud

confiforms

confluence-cloud
How to use Pre-Defined variables in self created templates/blueprints
Asked by Guido Geistesblitz:

Hello,

First my two questions:

1. How I can use pre-defined variables I create on my own? Pre-defined variables are for me those which do exist already like the two (documentOwner and currentDateLozenge) used in meeting notes blueprint/template. I will later explain the current problem.

Maybe I do something wrong here.

2. Where can I find a list of all available pre-defined variables?

I want to create own templates with pre-defined variables, but don't have any success.

F.e. Meeting notes as global template uses "documentOwner" and "currentDateLozenge", but as soon as I use them in my own template it doesnt work and doesnt fill in the user who created the page neither the current date.

Also I have tried to use "documentOwner" a second time in the meeting notes template which fails. If doing so I just see:

\<ac:link\>\<ri:user ri:username="6220cdf69c3cce00694bb5e6" /\>\</ac:link\>

Regards


Answers:
author: Brant Schroeder
body: [@Guido Geistesblitz](/t5/user/viewprofilepage/user-id/4810277) here is documentation on how to create a template with variables. The variables you can use is limited to what Atlassian made available. (text, multiline text and list) <https://support.atlassian.com/confluence-cloud/docs/create-a-template/>


Tags: confluence-cloud
How to use pre-defined variables for the title in own templates
Asked by Guido Geistesblitz:

Hello,

I would like to create an own template that uses a pre-defined variable in the title, like it works for the meeting-notes template.

The page created using the meeting notes template has a title that starts with the current date automatically.

What I have to do to make it happen for own created templates?

Regards


Answers:
author: Brant Schroeder
body: [@Guido Geistesblitz](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4810277) here is documentation on how to create a template with variables. The variables you can use is limited to what Atlassian made available. (text, multiline text, and list) <https://support.atlassian.com/confluence-cloud/docs/create-a-template/>


Tags: cloud

confluence-cloud

template

title

variable
Why can't I turn off the daily updates email?
Asked by Roman S:

For some reason every time I uncheck daily updates email subscription it get automatically re-enabled. See gif: <https://a.cl.ly/ApuJyX0W>

Is this a bug? Or does this indicate that it's on by default for everyone in my organization?


Answers:
author: Roman S
body: This is a bug according to Atlassian support and is being tracked here: <https://jira.atlassian.com/browse/CONFCLOUD-73736>

Workaround is to filter out these emails using your email provider's filtering options.


author: Roman S
body: Not seeing a way to edit my original question, but I tried different browsers and they showed the same behavior, so I don't think it's a browser issue.


Tags: cloud

confluence-cloud
What structure do the URLs for Cloud versions use when one has multiple products migrated?
Asked by Jack Kelly:

When we go to migrate to the Cloud we will be migrating multiple Atlassian products. I see the form of <https://mysitename.atlassian.net> appears in the migration documentation. I'm trying to figure out when we do a trial/migration test setup for the first time if we would just use a high level domain name and each product would wind up being a top level path, e.g. mysitename.atlassian.net/jira and mysitename.atlassian.net/confluence. Or do we need to incorporate the products into the mysitename before atlassian.net?

Thanks,

Jack


Answers:
author: Jack Kelly
body: Looks like after some searching I found the answer to this based on the CLOUD-6999 ticket description as it contains

"Today, you can sign up for certain Atlassian cloud products (Jira Software, Jira Service Management, and Confluence) under the subdomain of your choice. For example, if your company is Acme, you can host these products under **acme.atlassian.net"**

Thus each product is accessed under the same domain.


Tags: confluence-server

jira

migration-customer-care

server