youngmon/atlassian-qna huggingface dataset:
Why can't I uninstall the software and start the install from scratch?
Asked by Jake Barber:

When I installed the software, part of the setup was not done correctly. I want to completely uninstall the software and start over. When I do this, it automatically logs me back in to sourcetree with the previous setup. I also tried to remove the appdata files and uninstall, but nothing is working.


Answers:
author: Mikael Sandberg
body: Hi [@Jake Barber](/t5/user/viewprofilepage/user-id/4050284),

Welcome to Atlassian Community.

To completely wipe Sourcetree you have to remove the Sourcetree folder under appdata\\local\\Atlassian and the Sourcetree folder under local. You should then be able to reinstall it. If you just want to redo the initial setup you just have to remove the Sourcetree folders under Atlassian. See [How to Wipe SourceTree Preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html) for more information.

comments: author: Jake Barber
body: Hi [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579)

Thanks for the quick response. I have done these steps mulitple times and it still directly skips the installation and logs me in when I reinstall with the previous installation already applied.

Appreciate the help!
Read Only Access to any company users logged on jira
Asked by Thiago Borges:

Hello !  

We need to share some pages on confluence to all the people on the company   

First I\`ve tried anonymous user but the problem is have my page opened on the internet   

So we need figure out a way to have the page opened only to my company users as read only   

The ideia is try control this access using Jira logged users   

Is that possible ?  

Regards


Answers:
author: Dave Mathijs
body: Hi [@Thiago Borges](/t5/user/viewprofilepage/user-id/5507545) welcome to the Atlassian Community!

Sure, if you have a group created for users with Jira product access, you can use this group to grant Confluence product access and grant this group access to each space.

This way, users will always be synced automatically for both products (Jira and Confluence).

comments: author: Thiago Borges
body: Hello Dave,   

<br />

For this suggestion I will need license on confluence side ?  

The approach of anonymous user do not use my licenses providing read only access to the pages  

Doing the group will be like anonymous on license ?


Tags: cloud

confluence-cloud
Confluence Databases
Asked by Nathann Lima Alcantara:

Hello everyone, I have a question about this feature and I haven't found where to answer this question. It is currently in Beta and you need to go to settings to activate it. But will this become mandatory for all users in the future?


Answers:
author: Kristian Klima
body: Hello [@Nathann Lima Alcantara](/t5/user/viewprofilepage/user-id/5507461) and welcome to the community.

Nobody will force you to use it in the same way that nobody is forcing to you to use blogs. :)

At the moment, when I create a new space, I have an option to turn on features such as Databases and Live Edits. If I don't turn them on, the space is created without them.


Tags: cloud

confluence-cloud

database
How to insert own header image?
Asked by Tom?? Hork?:

Hi, I have discovered this nice functionality -\> Header image. However I miss a way how to apply own picture instead the picture from library only. Can you advice?

I am aware of this info:

<https://support.atlassian.com/confluence-cloud/docs/make-your-page-and-its-title-more-memorable/>

<https://community.atlassian.com/t5/Watercooler-articles/Spice-up-your-life-with-FREE-Atlassian-video-call-backgrounds/ba-p/1331619>

Thx.

Tomas


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It's not obvious, but the little cloud icon with the up arrow in it, to the right of the "Browse from Unsplash" allows you to upload your file.

![header_upload.png](https://community.atlassian.com/t5/image/serverpage/image-id/326338i8BAFC149614EBC2C/image-size/large?v=v2&px=999 "header_upload.png")

comments: author: Tom?? Hork?
body: Hi [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) thx for your input. It is a bit unclear, but I found it. I am asking myself, why is this dialog different then the others.


Tags: cloud

confluence-cloud
How are the restriction for child pages are working ?
Asked by ylutsuk:

I am confused about this statement. So I need to restrict a view and edit access to a page and all of the child pages. Here it says that the view access will be inherited and edit rights will be not. How is it possible?   

If the person can not view, than he/she shall not be able to edit as well. ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/326340iCA0677BD524715E2/image-size/large?v=v2&px=999 "image.png")  


Answers:
author: Dave Mathijs
body: Hi [@ylutsuk](/t5/user/viewprofilepage/user-id/5507475) welcome to the Atlassian Community!

Your statement is correct, no view = no edit either

|                 **Access setting**                  |                         **Means**                          |
|-----------------------------------------------------|------------------------------------------------------------|
| "Anyone in this space can view and edit"            | No restrictions.                                           |
| "Anyone in this space can view, only some can edit" | Editing is restricted to specific people.                  |
| "Only specific people can view or edit"             | Both viewing and editing is restricted to specific people. |

comments: author: ylutsuk
body: Thank you for the answer!  

So if I want to restrict both view and edit -\> I have to choose "Only specific people can view or edit" and this setting will be inherited to all child pages?


author: Dave Mathijs
body: Correct and then, per user, you can differentiate between 'View only' or 'Can edit' (which includes the view of course.)

![Page Restrictions.png](https://community.atlassian.com/t5/image/serverpage/image-id/326363i5EC80387DEBA7548/image-size/large?v=v2&px=999 "Page Restrictions.png")


author: ylutsuk
body: Many thanks for your support :)


author: ylutsuk
body: -


Tags: cloud

confluence-cloud
Confluence Backup File Download
Asked by Magdalena Zhisheva:

Hey all,

Does anyone find an option to download the Confluence backups automatically?

I've found this script but I am wondering if it's still working and it could be changed to upload the backup on a Google Drive?

<https://bitbucket.org/atlassianlabs/automatic-cloud-backup/issues/17/backup-script-for-confluence-cloud-find-it>

Thank you all in advance!


Answers:
author: Vronik
body: Hi

Look at this

<https://community.atlassian.com/t5/Confluence-questions/Automated-Confluence-Backups/qaq-p/2293614>

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Backup-File-Download-Upload-Automation/qaq-p/2315213>


Tags: cloud

confluence-cloud

premium
About html macro to confluence (cloud version)
Asked by ?? ?:

We have introduced html macros to confluence (cloud version). I inserted the html macro into the page and wrote the following script statement there. This gets the value from the \<meta name="ajs-remote-user-key" content="xxxxxxx"\> statement, but it doesn't work. Note that this \<meta name="ajs-remote-user-key" content="xxxxxxx"\> is not written in the html macro. What could be the cause?

\<script\>  
const key = document.getElementsByName('ajs-remote-user-key')\[0\].content;  
alert(key);  
\</script\>


Answers:
author: Benjamin
body: HI [@?? ?](/t5/user/viewprofilepage/user-id/4679103) ,

Are you using a marketplace add-on? As far as I'm aware there isn't a HTML Macro built in Confluence Cloud. Depending which vendor you are using, you probably want to reach out to the vendor. Not all scripts scenarios are compatible.

comments: author: ?? ?
body: Yes, I am using the app.  
Previously, in the server version of Confluence  
The HTML macro existed by default.  
Can't you expect any functions you've done before?


author: Benjamin
body: No. There's a lot of apps that don't have the same exact function. Simply because the Cloud platform has a different design.

Would recommend checking the app marketplace listing and see if they have a cloud parity which list to explain the differences. Otherwise, it probably best to reach out to the vendor to get that list of which functionality continues to be supported in the cloud. Also, they might have info on possibly having what you are looking for in the roadmap.


Tags: cloud

confluence-cloud
Limit Confiforms form submission upto 5 by user
Asked by Dhiraj Kr_ Gupta:

I want to restrict the number of submission upto 5 by any users in Confiforms. it means an user cannot submit more than 5 form in one day in Confiforms. The form is created by Confiforms Form View Registration


Answers:
author: Alex Medved _ConfiForms_
body: You can see an example of something similar (more complex though) that should help you

<https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Form+to+allow+only+one+entry+per+user+per+month>

comments: author: Dhiraj Kr_ Gupta
body: It works fine. but I want to set Department:\[entry.Department\] instead of createdBy:\[entry._user\]. In this case not working.

Department is a field created through Confiform Field Definition


author: Alex Medved _ConfiForms_
body: What is not working for you? Could you share what you have?


author: Dhiraj Kr_ Gupta
body: Now, it's working when I Have put the department in the field To track also .

Thank You


author: Dhiraj Kr_ Gupta
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) , in the formula given in Vertuana, there is something wrong.

For eg

mydate

May 31, 2024

May 31, 2025

mydate.formatDate(MM) will return May or 05 in both case (2024 and 2025). So a user cannot submit the form in May month 2025 also as it returns the same value of month

Better will be mydate.formatDate(MM-yyyy) for month


author: Alex Medved _ConfiForms_
body: Feel free to extend - this is just an example of a concept


Tags: cloud

confluence-cloud
Help to create an automation rule
Asked by Dinakaran Ramalingam:

Help to create an automation rule for using below Diagram

![Automation.jpg](/t5/image/serverpage/image-id/326289i10319195B81C4F67/image-size/large?v=v2&px=999 "Automation.jpg")


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/cloud-automation/docs/create-and-configure-jira-automation-rules/>

<https://support.atlassian.com/cloud-automation/docs/create-and-edit-jira-automation-rules/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.


Tags: cloud

jira

jira-cloud

jira-software
Switching from deprecated properties API to new API
Asked by Bianca Stadler:

We have some confluence macros which we are currently updating and rewriting. Most of the use the now deprecated properties API (<https://developer.atlassian.com/platform/forge/runtime-reference/properties-api/>) which we are now changing to use the new API calls instead (<https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-content-properties/#api-pages-page-id-properties-get>).

The calls to get the properties work just fine, also the POST request to create a single property with a string value is working. However, we also have requests that set multiple properties for a page at once, and those property values are objects, not just strings, and I cannot get this to work with the new API calls..

The old request looks something like this:  
properties.onConfluencePage(contentId).set(key, value)...  
where in the value, all of the property objects that need to be set are present, and they are objects. When trying something similar with the new API calls (the POST request to create a property), I get a Bad Request. When I try updating them one by one, I also get Bad Request.  
Maybe I am misunderstanding the structure of the new API, and the properties, but I don't quite know what else to try.  
Does anybody have a similar problem?


Answers:
author: Brant Schroeder
body: [@Bianca Stadler](/t5/user/viewprofilepage/user-id/5507077) welcome to the Atlassian community

Looking at the provided documentation I did not see a way to do what you were asking about. Did you find a way to do it?


Tags: cloud

confluence-cloud
Which pages users have viewed in Confluence (Cloud)?
Asked by Aleksandra Leesment:

I want to view all pages or at least recent pages that a user visited.

I found instructions for it [here](https://confluence.atlassian.com/confkb/how-can-i-find-which-pages-users-have-recently-viewed-954251927.html), but it's only for Server and Data Center. How can I do it in Cloud?

For context, I am an org admin.

Thank you!


Answers:
author: Aleksandra Leesment
body: Actually, you can see it from the admin audit log and by choosing these filters:

![Screenshot 2024-06-05 at 17.28.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/328366iB7A5590ABFD74A66/image-size/large?v=v2&px=999 "Screenshot 2024-06-05 at 17.28.16.png")


author: Fabio Racobaldo _Herzum_
body: Hi [@Aleksandra Leesment](/t5/user/viewprofilepage/user-id/5308229) ,

unfortunately, for the cloud, you have not chance to do that. There is an open request for that <https://jira.atlassian.com/browse/CONFCLOUD-43461>

Fabio


Tags: cloud

confluence-cloud
How can I easily see the content owners of pages in a space?
Asked by Eefje Manders:

Hi,

I govern a team space on Confluence that holds \~ 1000 pages. I want to be able to see, in an easy and quick manner, who the content owner is for each of the pages. Is there a macro I could use? Or can I add a parameter to our content management workflow?

Thanks,

Eefje


Answers:
author: Barbara Szczesniak
body: [@Eefje Manders](/t5/user/viewprofilepage/user-id/4361665) In the Space, select **All Content** in the sidebar. This shows you the page names, owner, when last modified, and, if you use the Cards view, the first few sentences.

comments: author: Kristian Klima
body: Sometimes, the most obvious is overlooked :)

Although I admit that my mind immediately search for a database like solution where I can sort and filter ad nauseam

All Content doesn't even do search by owner, it only works with page titles :(


author: Eefje Manders
body: Thanks Barbara and Kristian. In my Atlassian version or package there is no 'All Content' option. I have access to a 'Space tools' button, and I think the answer lies within Space tools, but the puzzle hasn't been solved yet. I do appreciate your input!


author: Kristian Klima
body: [@Eefje Manders](/t5/user/viewprofilepage/user-id/4361665)

Oh, forgot you're on DC... But sure Datacenter has the option to display all content of the space as tiles or 'table'. I'm pretty sure that option existed on Server.


author: Kristian Klima
body: I'd try browsing the Marketplace, there might be an app for that (if using apps is an option).

comments: author: Eefje Manders
body: Thanks Kristian! Unfortunately, using an app is not an option.


author: Kristian Klima
body: There's a guy on Write the Docs Slack space and he's doing all sorts of DYI stuff like you're looking for using APIs (he's on Server but I guess it'd be very similar on DC).


Tags: confluence-data-center

data-center
Jira is not displayed in browsers (Safari, Chrome) on iPhone, what could be the problem?
Asked by Jenya Senin:

Jira is not displayed in browsers (Safari, Chrome) on iPhone. I tried using mobile Internet and different Wi-Fi, none of these methods helped. Everything works on desktop devices. I have attached a screenshot of how the page loads.  

<br />

![IMG_5302.png](https://community.atlassian.com/t5/image/serverpage/image-id/326273i606C4F360E1A3D21/image-size/large?v=v2&px=999 "IMG_5302.png")


Answers:
author: Vronik
body: Hi

I understand that this was a specific problem for you, because I work with Chrome and I have no problem using JIRA, anyway, let us know if you still have the problem  
Thank you

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.


Tags: displayed

jira

not

reopen

unknown-hosting-type
How do I create a question decision tree documentation?
Asked by Patrick Burns:

Hello,  

Is it possible to create a question decision tree where it asks you questions, and based on your answers, reveal more questions until you reach a final answer?  

For example, an article would be called "I am having an issue with my printer". And inside the article, you need to answer questions to help troubleshoot and reach a final answer.

Ex:  
- Is your printer plugged in? (Yes/No)

If you answer 'Yes', it reveals a different question "Is your printer connected to Wi-Fi?", and if you answer 'No', you get an answer "Plug in your printer"..etc.

Thanks!


Answers:
author: Kristian Klima
body: Hello [@Patrick Burns](/t5/user/viewprofilepage/user-id/5507232) and welcome.

I recommend taking a look at the [Guided Pathways for Confluence](https://marketplace.atlassian.com/apps/1232574/guided-pathways-for-confluence-decision-tree-driven-content?tab=overview&hosting=cloud) by Kolekti (Adaptavist). The app is designed specifically for usecases like yours.

Disclaimer: I do not work for Kolekti/Adaptavist :)


author: Abi Brown- Kolekti
body: [@Patrick Burns](/t5/user/viewprofilepage/user-id/5507232) There is an app called Guided Pathways on the marketplace that could help -

[Guided Pathways for confluence](https://marketplace.atlassian.com/apps/1232574/guided-pathways-for-confluence-decision-tree-driven-content?hosting=cloud&tab=overview&utm_medium=referral&utm_source=atlassian-community&utm_campaign=kolekti_gp4c_cld_decision-tree-documentation)

Note - I do work for Kolekti part of the Adaptavist Group who make this but happy to discuss further if its of interest?


author: Teodora V
body: I don't think there is a macro that allows you to do this in Confluence. You can easily create sections with expanders. For example, you have a question and YES/NO as expandable text blocks, but they will stay static and will not influence each other.

You can use diagramming apps to show the connections between the different use cases/answers, but they aren't dynamic, either.

And you can always browse <https://marketplace.atlassian.com/> for apps that may help you build what you need.


Tags: cloud

confluence-cloud
Request access to a space - new feature
Asked by Tami Dubi:

Hi,

Today, I received the Atlassian release note that states that if you don't have access to a space, you can request access, and it will be forwarded to the space creator.  

Does anyone else think this is weird? Space creator is a field that can't be updated; it means that over time the creator isn't relevant anymore (moved role, left or IT in medium plus organs). Do you know why the requests aren't sent to a space Admin?

And speaking of which, do you miss a field for space owners? I keep a separate all-org table for space owners, who are business /org functionality and are in charge of the space's content.

Best,

Tami


Answers:
author: Mirek
body: Hi [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201)

Not sure if this feature only rely on "Space creator". Was it announce that way?

According to this post it is still using Space admins

<https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/Request-Space-access-now-in-Confluence/ba-p/2690197>

*Once the user requests access, it will send an email notification to select administrators. Specifically, it will send an access request email notification to Space administrators that are directly added to the Space (i.e. those visible on the "users" tab). We will select 20% of those admins, rounded up to a maximum of 5 admins.*

comments: author: Tami Dubi
body: Hi,

I attached screenshot from Atlassian weekly release notes. This is a change that is rolling out now.

![Screenshot 2024-06-30 at 14.51.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/332604i131EFEF08BECD1BA/image-size/large?v=v2&px=999 "Screenshot 2024-06-30 at 14.51.44.png")

I realy hope this is a writer error and it will go to the space admins and not to the space creator

Best,

Tami


author: Mirek
body: Thank you [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201) for sharing. I think that it is a write error. [@Kristen Waters](/t5/user/viewprofilepage/user-id/5304378) could you please clarify on this? Is it really how it would work as described by you on the post?


Tags: cloud

confluence-cloud

creator

owner
Give view access to all users
Asked by Joan Andreu Juan Torrens:

Hello,

Our organization wants to have a space opened for view to all users. What permissions do I have to give? Is there a group that represents all people with Confluence user ?


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Joan Andreu Juan Torrens](/t5/user/viewprofilepage/user-id/622283)

You can grant access to same group which grant license to confluence.

<br />

Regards,

Seba

comments: author: Joan Andreu Juan Torrens
body: Hi Seba,

Yes that was also my idea, and I thought confluence-users to be the group, but it is not, or at least it is not in my site, which is quite odd.

Look.

I have people with the Confluence user that are not on the confluence-users group.

![confluence-users.png](https://community.atlassian.com/t5/image/serverpage/image-id/326233iFAF2A038654230FE/image-size/large?v=v2&px=999 "confluence-users.png")![fernandez.png](https://community.atlassian.com/t5/image/serverpage/image-id/326234iD360AFE12719E9A7/image-size/large?v=v2&px=999 "fernandez.png")

Any idea what can be happening?


author: Sebastian Krzewi?ski
body: Check what groups user from screenshot have assigned.


author: Joan Andreu Juan Torrens
body: What do you mean? Is it not an automatic assignment when the product access is given?


Tags: cloud

confluence-cloud
Replace user in page metadata
Asked by Christoph Pieper:

I exported a space from an old account and imported it into a new one. I created pages in the old account. As I have another mail address in the the new account, my old "me" is shown as a participer. How can I delete the old user from the metadata?

Thanks in advance!


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Christoph Pieper](/t5/user/viewprofilepage/user-id/5505986) ,

From within Confluence, you can't change the old user.

However before importing, you could change the import files from the old user to the new user. Changing these files is a bit like programming.

comments: author: Christoph Pieper
body: Thanks for the answer! Can I delete the participation from the metadata? As I can delete older Versions of the document?


author: marc -Collabello--Phase Locked-
body: Yes, it is possible.

However changing the exported files can be complicated.


author: Christoph Pieper
body: Ok, as the space is already imported, I assume the is no option to do that, correct?


author: marc -Collabello--Phase Locked-
body: Correct, after import you can't change it anymore.


Tags: cloud

confluence-cloud