youngmon/atlassian-qna huggingface dataset:
How to format Headlines?
Asked by wpgp:

I want to give the headlines our company-colors and different sizes.

But I found no way or plugin to do this.

Any ideas?


Answers:
author: Dave Mathijs
body: Hi [@wpgp](/t5/user/viewprofilepage/user-id/4876362) welcome to the Atlassian Community!

You can [customize a site's color schemes](https://support.atlassian.com/confluence-cloud/docs/customize-a-sites-color-schemes/), but it won't apply to Confluence page headers (heading 1, heading 2, ...) if that's what you're looking for.

comments: author: wpgp
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) , thank you for your Feedback.  
But I want to style the headlines of the Content in the Document.

At the moment it is hard to recognize which headlines are in use. So we have a Chaos of headlines in our Documents, where different peoples are writing.

We have "designed" our headlines in Google Drive. It would be great to have this colors and sizes here similar.


Tags: cloud

confluence-cloud
Datepicker Problem because applinks-lib not loading in 7.13.5 >=
Asked by Stefan B?rthlein:

After a version upgrade for server 7.13.6 the Datepicker nor the // - macro is working. It seems that on 3 instances (DEV, QM and PROD) I can repoduce this behaviour. As soon as I'm starting a local instance via the altassian SDK everything is working fine.

It seems that this JS ressource is not getting loaded:

/\* module-key = 'com.atlassian.applinks.applinks-plugin:applinks-lib', location = 'applinks/internal/lib/aui-version-details.js' \*/

The App-Link-Modules are installed and enabled on every instance.

As quick hack I've inserted the "missing JS-Object" into the General/Custom HTML:

\<script\>  
AJS.versionDetails = {  
"major": 9,  
"minor": 2,  
"bugfix": 2,  
"is58": false,  
"is59": false  
}  
\</script\>

So the datpicker seems to work.

Any idea how to solve this properly?

Regards,

Stefan.


Answers:
author: Lennart Steinke
body: One of my customers has reported the same problem (Confluence Server 7.17.4).

We implemented a similar solution.

I cannot reproduce the problem on Confluence DataCenter 7.13.7.


Tags: confluence-server

date

server
Uploaded and approved documents table
Asked by Sandra Carrillo:

Hi,

We will be using Comala Document Approval and we need to know if it is possible to get a table in other page that include the uploaded documents, approved documents, approvers and approval date. Could you helps us, please?

Thanks a lot!


Answers:
author: James Conway
body: Hello [@Sandra Carrillo](/t5/user/viewprofilepage/user-id/4718074)

Currently Comala Document Approvals has the 'Approvals Report' in the sidebar, see <https://wiki.comalatech.com/display/APRVLC/Reporting>

We do not currently have a page macro to include this information, this is something that is on our roadmap.

If you need more information or have any other questions, you can contact us via <https://support.comalatech.com>

Kind regards

James


author: Srinatha T
body: Hi [@Sandra Carrillo](/t5/user/viewprofilepage/user-id/4718074) ,

Welcome to Atlassian community.

Your questions is more specific to Comala. You might want to submit a request to comala for quick answer.

[Comala-document-approval support](https://marketplace.atlassian.com/apps/1219822/comala-document-approval?hosting=cloud&tab=support)

I hope that helps. Have a good day!

Thanks,

Srinath T

comments: author: Sandra Carrillo
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) thanks a lot, but It is not possible yo create an account in Comala document approbal support, mail never sent to logging.

Please, could you help us?

Thanks!


Tags: cloud

comala-document-management

confluence-cloud
Duplicate project roles in JIRA projects from one account to another via scriptrunner
Asked by Vladislav Belyaev:

Hello community!

Faced with such a problem. The employee has project roles in approximately 120-150 JIRA projects. It so happened that these accesses need to be duplicated for another account.  
Tell me, please, is there an opportunity to massively duplicate the rights in these projects for another account? Maybe Script Runner can help with this?  
I will be grateful for any help!  
Have a nice day to everyone!


Answers:
author: Vladislav Belyaev
body: I'm sorry, I created a request for the wrong product

comments: author: Andrea Pannitti
body: Hello [@Vladislav Belyaev](/t5/user/viewprofilepage/user-id/3730449) ,

from your question it's clear that you are referring to Jira and not Confluence.  
The answer to your question is yes; you can do what you need with ScriptRunner.


Tags: data-center

jira

scriptrunner

server
I want to use an old editor in Confluence cloud
Asked by Luisa Zhang:

I can't use the old editor.  
There was information in the community that only Atlassian support engineers could make older editors available.  
<https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>


Answers:
author: Andy Gladstone
body: [@Luisa Zhang](/t5/user/viewprofilepage/user-id/2775006) unfortunately the article you linked to is over two years old. The legacy editor has been fully deprecated and is no longer available for Confluence Cloud.


Tags: cloud

confluence-cloud
Import a Confluence Space error
Asked by ?????? ??????????:

Hi!

When I import a file on the Import a Confluence Space page, the error "There was an error during import" occurs.

Tell me what could be the reason.

Thank you!

![Screenshot 2022-05-23 15.29.17.png](/t5/image/serverpage/image-id/198551i18DF8C5486FA78E2/image-size/large?v=v2&px=999 "Screenshot 2022-05-23 15.29.17.png")


Answers:
author: Srinatha T
body: Hi [@?????? ??????????](/t5/user/viewprofilepage/user-id/4938959) ,

Welcome to Atlassian community.

The screenshot does not have much info about what exact was the error. The logs will have more info about the failure reason. Did you find anything interesting in the logs ?Its better you open a ticket with support. Attach the support.zip .

Thanks,

Srinath T

comments: author: ?????? ??????????
body: Thank You for Your answer!

Could you tell me how to get these logs?


author: ?????? ??????????
body: Thanks!


Tags: cloud

confluence-cloud
Some images are not displayed in Confluence Page
Asked by Yaoxuan Wang:

Some images are not displayed after I published my page. It says "Something went wrong. We couldn't generate a preview for this file. Try downloading the file to view it."

I checked attachment list and those files were there. I tried different browsers and changed the item type (e.g. png, jpg...) but the problem was still not solved.

What should I do?


Answers:
author: Shannon S
body: Hi [@Yaoxuan Wang](/t5/user/viewprofilepage/user-id/4938887),

Welcome to Atlassian Community! It's nice to have you join us.

We'll need to look at the logs to understand the problem. Can you please have your site admin [raise a ticket with Cloud support](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues&is_cloud=true&product_key=confluence&impact=4&customer_working_hours=0800-1700&support_type=customer)?

Let me know if they have any trouble!

Take care,

Shannon \| Atlassian Cloud Support


Tags: cloud

confluence-cloud
Getting error while opening wiki "Invalid character found in the request target"
Asked by Sushmitha:

*** ** * ** ***

**Type** Exception Report

**Message** Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986

**Description** The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).

please advise me to fix the issue.


Answers:
author: Brant Schroeder
body: [@Sushmitha](/t5/user/viewprofilepage/user-id/4656691) I think this will help you out. <https://jira.atlassian.com/browse/CONFSERVER-57582>

comments: author: Brant Schroeder
body: [@Sushmitha](/t5/user/viewprofilepage/user-id/4656691) were you able to resolve the issue?


Tags: confluence-server

server
Manage Apps - not working
Asked by Bharanidharan V:

Confluence -\> Manage app requests are not working.

We are not able to see the apps requested by any of the team members in the "Manage App requests". This is seriously impacting the functionality as we are not able to provide the required Apps to our team members.

The error that we get when admin of the space/team is:

**"We ran into a little trouble. It might just be a hiccup. Try again in a bit."**

This issue is there, right from the day we activated this tenant. We have been struggling to find the right contact to get the issue addressed.

Kindly look into this on priority.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bharanidharan V](/t5/user/viewprofilepage/user-id/4877416) ,

welcome to the Atlassian community!

Please take a look to this thread <https://community.atlassian.com/t5/Jira-questions/Unable-to-add-Apps-to-JIRA/qaq-p/1308631>

It should be usefult for your issue.

Fabio


author: testimautomation
body: Jumping to this topic [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) you might help me with some issue that we experience, we have developed a plugin and now we are creating automated tests for our CI flow, I did my research in the community and I've understood that there is no way to auto-update our app because we have some permissions that the user must approve, my question is do you have any idea/way to auto-update our app or because of the permissions we'll have to live with it and whenever permission gets updated we'll have to manually update the app?


Tags: atlassian-marketplace

cloud

confluence-cloud
Wie verkn?pfe ich ein Confluence in der Cloud mit einem Self-Hosted Jira?
Asked by Harald:

Hallo zusammen,

ich habe unser Confluence in der Cloud und habe das auch mit dem Jira verbinden k?nnen, das wir auch in der Cloud haben. Sobald ich die beiden Systeme mit meinem Profilen verkn?pft habe, kann ich auch das System miteinander verbinden und die Issues aus meinem Jira im Confluence anzeigen lassen.

Meine Kollegin nutzt ein Jira von einem Lieferanten. Das ist OnPremises. Zumindest sieht es danach aus, da der Link eine eigene Domain ist und kein "xxx.atlassion.com".

Obwohl meine Kollegin bei beiden System eingeloggt ist, bekommt sie das andere Jira nicht angezeigt. Ich bin mir aber sicher, dass es sich verbinden l?sst. Liege ich damit richtig? Was muss ich einstellen, damit ich beides miteinander verbinden kann?

Danke f?r Hinweise

Harald


Answers:
author: Harald
body: Hi rafael_medina,

eine L?sung habe ich noch nicht gefunden. Aber Du musst mit Adminrechten aus dem Confluence heraus die Jira-Instanz vom Lieferanten verbinden. Dann soll es wohl gehen.

Noch habe ich Probleme die richtigen Settings einzustellen.

Harald

comments: author: Admin-intern
body: Sorry, wrong task.


Tags: cloud

confluence-cloud

jira
When a user updates a Confluence field, how can I keep that field in sync with the Jira issue?
Asked by Rick Olson:

We are using Confluence Cloud (premium) to capture requirements for our projects and we use Confluence's ability to create Jira issues from what we call the Story Title and Story Description in Confluence. I know that's a one time "sync" between Confluence and Jira. I'm looking to do two things:

1. How can I include a couple of other fields when the Jira issue is created?

2. How can I keep the Jira issue updated whenever the requirements team updates the values in Confluence?


Answers:
author: Srinatha T
body: Hi [@Rick Olson](/t5/user/viewprofilepage/user-id/3741809) ,

Welcome to Atlassian community.

I can see how that would really save time to be able to modify Jira issues from within Confluence.

This isn't a feature yet, but there are [a few add-ons](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=jira%20issues) you could probably use to do that. One example is [Issue Manager for Confluence](https://marketplace.atlassian.com/apps/1216691/issue-manager-for-confluence?hosting=server&tab=overview).

We do have a feature request too, so you can vote on it and you'll be updated if there is any progress made on that, if we choose to implement it.

* [CONFCLOUD-54854](https://jira.atlassian.com/browse/CONFCLOUD-54854) *Update JIRA issue from Confluence* page

Hope that answers your question. Have a good day!

Take care!

Srinath T

comments: author: Rick Olson
body: Thanks your quick response!

Since we are using Confluence Cloud, Issue Manager for Confluence isn't a solution since it is for Confluence Server. I've looked at the other add-on for Confluence Cloud and I don't see anything, yet, that would seem to do the trick.

I did add my vote for the feature request to Update JIRA issue from Confluence page.


author: Srinatha T
body: [@Rick Olson](/t5/user/viewprofilepage/user-id/3741809) , I am not an expert on REST API's but the other options would be to implement a custom listener on confluence that use JIRA REST API in order to update all tickets displayed on your page.

More information about how-to implement a listener is available here

* [Write an event listener plugin module](https://developer.atlassian.com/server/confluence/writing-an-event-listener-plugin-module/)

But using an app would be the fasted solution as developing it will take time and lot of testing. Just giving you all the available options.

Thanks,

Srinath T


Tags: cloud

confluence-cloud

jira-cloud
Change History Macro - User in comments section
Asked by Vicki Renee Ledergerber:

Hi all,

My change history macro is showing the user in the comments section and when I try to edit the app it has no options to edit fields.

Any thoughts?

I'd like the user field to actually come up in the table and comments and user sections to map properly and I would only like to show the latest version of the document rather than the last 100 versions.

Thanks in advance.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/198505i984959A2141D905B/image-size/large?v=v2&px=999 "image.png")![change history.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/198506i46B246A031A051E3/image-size/large?v=v2&px=999 "change history.PNG")

Vicki


Answers:
author: Brant Schroeder
body: [@Vicki Renee Ledergerber](/t5/user/viewprofilepage/user-id/4844502) The macro is displaying properly. The user who made the change will always show in the comment field. If a comment was made on the version then it will show with the name.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-change-history-macro/>


Tags: cloud
Mobile iOS app failed to load any content
Asked by ? ??:

![5194BDEA-39C7-4FE3-B1FA-F9375DBBB231.png](/t5/image/serverpage/image-id/198510i403C72A31356A6E2/image-size/large?v=v2&px=999 "5194BDEA-39C7-4FE3-B1FA-F9375DBBB231.png")

The problem didn't occur last week. This week, no matter how many times I reinstall the iOS app, the page above keeps coming up right after I finish authentication of my Microsoft account.

The message says, "A problem occurred while loading the content. Please swipe down to try again." However, nothing happens but a loading icon appears and disappears. What should I do now? I can't proceed anymore.


Answers:
author: Shannon S
body: Hello [@? ??](/t5/user/viewprofilepage/user-id/4938423),

Good evening, and thank you for raising this on Atlassian Community! The support team can take a look at this for you.

Can you please have your site admin [raise a ticket with support](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues&is_cloud=true&product_key=confluence&impact=4&customer_working_hours=0800-1700&support_type=customer)?

Let me know if they have any trouble!

Take care,

Shannon \| Atlassian Cloud Support


Tags: cloud

confluence-cloud
I am migrating out Confluence Space from Sever v 7.13.2 to the cloud. How do I lock attachments?
Asked by Tracy Maxwell:

Is the lock attachment feature removed from Confluence in the Cloud version? Where can I get a comparison of server features vs. Cloud version, specific to Confluence?


Answers:
author: Sri Kumar
body: HI [@Tracy Maxwell](/t5/user/viewprofilepage/user-id/3781526)  

Good day. Welcome to the Atlassian community.   

I see that there is a feature request for **Locking attachments** on the Confluence cloud

* [Provide locking for attachments](https://jira.atlassian.com/browse/CONFCLOUD-2841)

Also, please refer to the below document which talks about the **difference between Server and Cloud** features for "Confluence"  

Regards,  
Sri

comments: author: Tracy Maxwell
body: I did not receive an attachment for difference between Server and Cloud. How can I get this document?


Tags: cloud

confluence-cloud
How to use multiple domain names to access
Asked by Nicky:

Hi, I need help two domian names to access my site.

I have two domain names, such as ***a.com*** and ***b.com***, but there is only one server and IP address.

I allow two part people to access, and use different domain names to be connected to the site.

What should I do?

Kindly suggest.


Answers:
author: Marco Salvi
body: Hi Nicky,

Confluence does not support multiple base URL, you should make sure that all the user access the server from the same URL as explained in <https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html>

That being said, if you have a reverse proxy in front of your confluence server that rewrites the requests for both a.com and b.com to be redirected to the same confluence url, you should be able to achieve your goal.

Please check this KB in the section *Redirect on the Proxy* Level

<https://confluence.atlassian.com/confkb/how-to-redirect-confluence-users-to-a-new-url-976758203.html>

as this may be a good fit for your needs.


author: Nic Brough -Adaptavist-
body: As a single service, Confluence relies on having a single recognisable domain to work in.

Like every other web service, it doesn't care if people come from many domains, just that they have accounts to log in with.


Tags: confluence-server

server
Spaces imported to Confluence Cloud. Some pages refuse to load. Error "We?ve hit a snag.."
Asked by Kasper Fast:

Hi,

I have imported two spaces to Confluence Cloud from Confluence Server, but there is a page in each of the spaces that does not load, I'm receiving this error:

*** ** * ** ***

We've hit a snag {#toc-hId--554672243}
--------------------------------------

The issue should resolve on its own, but if it keeps happening, ask your admin to contact [our support team](https://support.atlassian.com/contact/#/) and give them:

* The URL of this page
* The code associated with this error: **knoc9j**

*** ** * ** ***

It doesn't matter if I do a browser refresh. And I have tried chrome and firefox but doesn't help.

Anyone experienced this?

Something that both of the pages have in common is that they have large (\>60MB) pptx files attached to them.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Kasper Fast](/t5/user/viewprofilepage/user-id/4895455) ,

please take a look to that similar thread <https://community.atlassian.com/t5/Confluence-questions/We-re-hitting-a-snag/qaq-p/1634488>

You should contact the Atlassian support team <https://support.atlassian.com/contact/#/> providing the URLs of those pages.

Hope this helps,

Fabio


author: Dave Mathijs
body: Hi [@Kasper Fast](/t5/user/viewprofilepage/user-id/4895455) ,

as the error message indicates, contact the support team if it keeps happening.

File size should not be an issue as the default per file is 1GB in Cloud.


Tags: cloud

confluence-cloud
Users need to send feedback or updates
Asked by Kingsley Peters:

Hi,

When my users view content on Space, I would like for them to leave a note, feedback or recommend changes. The Note they leave on a particular space should be notified to the admin. It can either be a via email notification or a page/space where all the feedback is sent.

What options to I have to achieve this?

Regards,

Kingsley


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Kingsley Peters](/t5/user/viewprofilepage/user-id/4181560) ,

in my opinion the best way to do that is using inline comments (<https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/>) and tag user that should be notified about that.

By default, page creator and all other watchers will be notified about the comment but the space admin could be not in that list.

Fabio


author: Dave Mathijs
body: Hi [@Kingsley Peters](/t5/user/viewprofilepage/user-id/4181560) , when talking about users, do you mean licensed Confluence users or are you talking about JSM Customers visiting a Knowledge Base (Confluence Space) linked to a JSM project?

If you are ++watching++ the page or space, you'll be notified of any changes, including a page or inline comment.

comments: author: Kingsley Peters
body: Hi Dave,

Thank you..

These are Confluence Users with login credentials.

Regards,

Kingsley


author: Nic Brough -Adaptavist-
body: Inline comments are an excellent way to leave notes about specific content on a page. Highlight the section you want to comment on and hit the comment button (speech bubble icon) that appears.


author: Kingsley Peters
body: Thank you Nic,

Unfortunately inline comments does not work within Panels. All of the content is within Panels.

Regards,

Kingsley


author: Nic Brough -Adaptavist-
body: What are you seeing when you try to use inline comments in panels?

I ask because they're working fine for me.


author: Kingsley Peters
body: Hi Nic,

The content is placed in "Panel Macro" and "Aura Panel" tables created within the space. Both of these Macros do not allow/support inline comments. You can add an inline comment in the edit mode, but they are not visible when you publish. And inline comments are not available in published mode as well.

Regards,

Kingsley


Tags: cloud

confluence-cloud
Is there a way to have the board layout horizontal instead of vertical?
Asked by Ivy Mei:

Is there a way to have the board layout horizontal instead of vertical? To avoid having the scroll left and right to see everything.


Answers:
author: Nic Brough -Adaptavist-
body: No, there's no way to rotate the display


author: Stephen Addis
body: Ah, just realised ... rotate the display. If you have a trello board up all the time, consider a second monitor, but one that will turn 90 degrees and just have it all on there.  

Considering that for my email que as lot of folders to file emails in, and needing to scroll a lot.  

Means a second graphics card and monitor, but could be worth it, with the plus that you can read portrait documents on it larger and as a page of decent size.  

I've a 3 monitor setup, and considering a 4th to make it possible.


author: Stephen Addis
body: No, as its a left to right drop down app. Some chrome plug ins alter how its viewed, and there is one that will put a drop line break so you can file stuff below that line, and then click so it folds up. Put all the more distant stuff below that line.  

We have pro 4 trello, and trello folds ... think its the latter that gives the ability.  

Failing that, if you can sub divide into more "lists" then would reduce the length.
I can't create a new board
Asked by Weledar:

"you used 3 out of 10 free boards". I can't create a new one, although only 3! Also, I cannot create a board outside the team. How should I do it?


Answers:
author: Stephen Addis
body: There is a Trello support, sounds like its one for them if its saying you have allocation left but your not able to access what it says is spare capacity.   

Give them a message, I gather they are very helpful and accommodating.


author: Michael Pryor
body: There may be private boards in your team that your teammates created.   

You could make a new team and call it Personal?


author: Vero Rivas
body: Hi [@Weledar](/t5/user/viewprofilepage/user-id/4184643)

Look at this post:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

Regards