youngmon/atlassian-qna huggingface dataset:
Is it possible to apply custom template to all existing pages
Asked by Hiten Dave:

Hi Team,

I have created custom template and want to apply to all existing pages. I haven't found anything in space settings and looking for option or a way to apply template to all existing pages.


Answers:
author: marc -Collabello--Phase Locked-
body: I believe this is not possible at the moment.

comments: author: Dave Mathijs
body: I can confirm that you cannot apply a template to an existing page.

Even if a template is used to create a new page, the contents of the page can be changed afterwards so they don't resemble the template anymore.

A page template is just a starting point to get you going.


author: Marc - Devoteam
body: Hi [@Hiten Dave](/t5/user/viewprofilepage/user-id/5343598)

This can't be done.

Just [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) is explaining. The template is only used a the setup of a page.

Changes made to the template will not affect pages made on the template before the changes.


Tags: cloud

confluence-cloud
How to get the list of users in confluence who has no access /linked to any of the spaces
Asked by Krithica G (EXTERNAL):

How to get the list of users in confluence who has no access /linked to any of the spaces

Currently confluence user group has access to many of the spaces. Through which all licensed users are accessing the space.

I want to get the list of users who have no access to any space or created any space (excluding the access they have due to confluence user group assignment)

Please let me know how to fetch this?


Answers:
author: Nicolai Sibler
body: Hi [@Krithica G (EXTERNAL)](/t5/user/viewprofilepage/user-id/5287267) ,

if all access to the spaces is implemented via group assignments and no individual permissions are assigned, this is how it works:

<br />

1. list all groups that are permitted in spaces with the following database query:

```
SELECT sp.permgroupname
FROM SPACEPERMISSIONS sp
JOIN SPACES s ON sp.spaceid = s.spaceid
LEFT JOIN user_mapping um ON sp.permusername = um.user_key
WHERE s.spacekey in (select spacekey from spaces s where s.SPACETYPE like 'global')
group by sp.permgroupname
order by sp.permgroupname
```

2. these groups are listed in another query that shows which users belong to the *confluence-users* group but not to any of the listed groups you fetched before:

```
with data as
(select u.lower_user_name, u.first_name, u.last_name, g.group_name, u.email_address
from cwd_user u

join cwd_membership m
on u.id = m.child_user_id

join cwd_group g
on g.id = m.parent_id
order by u.lower_user_name)
select lower_user_name, first_name, last_name, group_name, email_address
from data t
where group_name = 'confluence-users'
and not exists (select *
from data g
where t.lower_user_name = g.lower_user_name
and g.group_name in ('confluence-administrators',
'example_group1',
'example_group2',
'example_group3'))--listed groups
```

Hope that helps!

Regards,

Nicolai


Tags: confluence-server

server
Linchpin User profile in Confluence
Asked by 3rdjkadjk:

For those of you who have used Linchpin user profile is there a way to get analytics for people who haven't filled their profiles?


Answers:
author: Christian Heinig
body: Hi Pres,

not without using the database.

But, if you have the entire Linchpin Intranet Suite, you can use Linchpin Pings to set a reminder for people to fill their profiles. Combined with required fields, you can make quite sure everyone completes their data.

You could also add a feature request at <https://linchpin.canny.io/linchpin-user-profiles>

Kind regards,  
Christian Heinig \[Seibert Media\]


Tags: confluence-app

confluence-server
The cwd_application and cwd_app_dir_mapping tables are empty
Asked by arthurnurislamov:

Hello,

I really need your help on this as I'm getting desperate.

Yesterday I got an unable to login error message and followed the advice provided by the community.

All my tables for some reason turned out to be emty:

* cwd_app_dir_group_mapping
* cwd_app_dir_mapping
* cwd_app_dir_operation

So, I followed "Unable to Log In to Confluence after an XML restore" advice at <https://confluence.atlassian.com/confkb/unable-to-log-in-to-confluence-715261580.html>

Although, I didn't do any XML restore.

I was able to create the admin/admin user successfully. Then I linked confluence back to Jira for user management.

Now the trouble is that all of the spaces are gone and I don't know how to get them back.

Is there anything I can do to recover them?

Thank you for support.

Arthur


Answers:
author: Ravina
body: Hi [@arthurnurislamov](/t5/user/viewprofilepage/user-id/5288149) What confluence version you are currently running on and does your Confluence instance has internet connectivity as in last month Atlassian has reported two critical CVE which require a upgrade to the fixed version.

Please check the versions affected by the CVE's

This was reported in Oct 4th and some versions are affected with this. <https://confluence.atlassian.com/security/cve-2023-22515-privilege-escalation-vulnerability-in-confluence-data-center-and-server-1295682276.html>

This one reported Oct31st and all versions are affected with it and need to update the Confluence to mitigate the same.

<https://confluence.atlassian.com/security/cve-2023-22518-improper-authorization-vulnerability-in-confluence-data-center-and-server-1311473907.html>

If your instance is on affected version then there might be possibility that your instance is compromised by the external user and deleted all the application data.

Thanks

Ravina

comments: author: arthurnurislamov
body: Thank you Ravina!

I checked our version and yes, it could have been compromised.


author: Ravina
body: Ahh, Check the server file system if there are any recent files created and any suspicious files in the you found.


author: arthurnurislamov
body: I tried recovering from a backup, but the process always returns an error. I guess we will have to do a full system recovery, unfortunately.

Thank you for your support!


author: Ravina
body: Yes, restore the old backup which was created before this incident happen and make sure you upgrade the instance to fixed version to make your instance secure.

Also, if you feel my input help you please accept the answer as this help grow my Atlassian profile.


Tags: confluence-server

server
Can I set the font of the text on the edit screen of an assignment somewhere?
Asked by koutarou ishibashi:

Can I set the font of the text on the edit screen of an assignment somewhere?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, the service uses a standard set of fonts and sizes, and there's no way to change these.


Tags: cloud

confluence-cloud
How to stop page numbers for changing
Asked by O'Driscoll,Peter:

Trying to identify way to stop the Confluence page number from changing each time a new child page is created.   
The purpose is to create a macro in a Chrome extension that opens the "Shift handover" document to the current day.

Eample link for shift 9 Nov: <https://devops.atlassian.net/wiki/spaces/devops/pages/>**2756968449** /11+09+2023+Daily+Shift+Handover+Report

Example link for shift 8 Nov:  
<https://devops.atlassian.net/wiki/spaces/devops/pages/>**2768208009**/11+08+2023+Daily+Shift+Handover+Report

The blod section is what I am attempting to keep the same it this is possible.

Thank you for your assistance.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The page ids you are seeing here are essential to the way Confluence works, there is no way to stop them changing, other than to prevent all editing and child-page creation.

You are going to need to look to other data to do what you need. Would a page property work?


Tags: cloud

confluence-cloud
Comment Fields on the bottom of pages
Asked by Robert Pineres:

Hello Everyone,

First of all, thank you for your time to review and comment as well.

In the comment field on all pages. I am trying to see if there is a way to change the chronological order from oldest to newest. Instead, be the newest on top and scroll down to the oldest. Is there a way to make this change?


Answers:
author: Nicolai Sibler
body: Hi [@Robert Pineres](/t5/user/viewprofilepage/user-id/4488779) ,

as an Admin, go to General Configuration ? Look and Feel ? Custom HTML and paste this in the "At end of the HEAD" section:

```
<script>
function reverseCommentOrder(){
$comments = AJS.$('#page-comments');
$comments.children().each(function(i,li){$comments.prepend(li)});
}

AJS.toInit(function(){
reverseCommentOrder();
AJS.$('#comments-section-title').append('<a id="page-comments-reverse" href="#">(Change order)</a>');
AJS.$('#page-comments-reverse').css({ 'color':'#999','font-size':'0.65em'}).click(function(e){
reverseCommentOrder();
e.preventDefault();
});
});
</script>
```

This will display comments in the reverse chronological order and provide a clickable link (*Change order* next to the comment counter) to change back this order.

Hope that helps!

Regards,

Nicolai


Tags: confluence-server

server
I do not have the the ability to archive a page, how do I accomplish this?
Asked by Alexander King:

I am an admin of a enterprise space on confluence and have all the permissions assigned to myself. I seem to be restricted in moving certain pages around in terms of their order on the page through the space tools. Most of them I can move without issue but there are a few that won't allow me to adjust. Secondly, I cannot archive any pages as I do not see that functionality under the more options "...". Is this functionality not existing in our version of confluence?

Version: Confluence 8.5.2


Answers:
author: Bastian Stehmann
body: Hi [@Alexander King](/t5/user/viewprofilepage/user-id/5360233) ,

Maybe for some pages editing is restricted and therfore you can change position in hierachy?

This is the case if a red lock is on the top of the page.

Do you have a DataCenter license or a Server license.

I think archiving is only available in DC.


Tags: confluence-server

server
Need to add a new calendar but only able to import
Asked by Sarabjeet Singh:

Problem statement: Bit of history to this, I have already asked this question in the community [I am not able to see the add calendar option in Te... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/I-am-not-able-to-see-the-add-calendar-option-in-Team-calendar/qaq-p/2387042). I am just seeing the teams calendar option which could let me import but not add new one.

++Steps tried as below++:

I am not able to add the calendar even though I tried following the steps mentioned in comment section using the link [Getting started with team calendars \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/)

It has been told that one of possible reason why am unable to do is because of my user id is restricted explicitly which I do not think should be the case however whether am a part of group which is restricted is another story as per [Restrict a calendar \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/restrict-a-calendar/)

++Need help with below:++

Does anyone know how can I know If my user id is restricted or am part of group which is restricted?

I would like to know the root cause why I am unable to see the option to add a new calendar. Is there any way out on this considering I have tried above steps


Answers:
author: Brant Schroeder
body: [@Sarabjeet Singh](/t5/user/viewprofilepage/user-id/5241465) Are you the admin of your confluence instance? If you are not I would suggest starting there and working with your admin. They will be able to see your settings, any restrictions and help you get your calendar setup.


Tags: cloud

confluence-cloud
Is there a setting within confluence that allows you to add macros to your PDF export?
Asked by Mark Turpin:

I have a user who is using our classification banner macro on his confluence page without any issues. However, when he is trying to do an export to PDF from his page the classification banner macro is not showing on the export. He states that this was working before we had to do a roll back. I tested this out on my test page and got the same result. Other macros are showing but not this one. Could my macro be broken? Or is there a setting within Confluence that I'm missing?

Update: My user stated that the macro is working just fine within his space. This is from his response "This new requirement came up because we recently added classification banners to all of our pages and noticed it wasn't exporting to the PDF. I would have to right click on the page and print to PDF with macros and graphics options selected to get the banners to show up in the browser PDF print, but the issue there is that the banners are covering the text, so that is not an option. The best option is to get the Confluence PDF export feature enabled with macros and graphics."


Answers:
author: Mark Turpin
body: Update: My user stated that the macro is working just fine within his space. This is from his response "This new requirement came up because we recently added classification banners to all of our pages and noticed it wasn't exporting to the PDF. I would have to right click on the page and print to PDF with macros and graphics options selected to get the banners to show up in the browser PDF print, but the issue there is that the banners are covering the text, so that is not an option. The best option is to get the Confluence PDF export feature enabled with macros and graphics."


Tags: confluence-server

server
a trial license for unused attachment
Asked by wendy peng:

How to get a trial license for confluence unused attachment plugin


Answers:
author: Kian Stack Mumo Systems
body: [@wendy peng](/t5/user/viewprofilepage/user-id/477432), to the best of my knowledge you cannot as new server apps sales/installs are not available.

comments: author: wendy peng
body: ok, thank you!


Tags: confluence-server

server
Jira Service Management - knowledge base label restrictions are not working
Asked by Marc Isikoff:

We have 6 different request forms and 3 of them are turned to "yes" for restriction on search with labels (one or two depending) to limit the confluence articles in the space tied to the knowledge base.

Our support agents are seeing all kinds of confluence articles in the space being offered to make as a comment but that includes so many unlabeled pages and several with a label that is not listed for that request type.

We are therefore removing the knowledge base as it provide zero value and is broken.


Answers:
author: Brant Schroeder
body: [@Marc Isikoff](/t5/user/viewprofilepage/user-id/4937387) I believe that the labels filter/restrict articles in the portal for the customers. Agents have the ability to see al articles with recommendations. Over time the application learns and recommendations become better in both the portal and agent view.


Tags: confluence-server

server
Content Excerpt's not all displayes on parent page
Asked by Anneke Lenaerts:

I've created a parent page containing:

**Definition 1**

Excerpt definition 1

**Definition 2**

Excerpt definition 2

...

**Definition n**

Excerpt definition n

For the first 4 definitions the content on my published page is shown but for the next 20 or so definitions the content of the excerpt is not shown.

When I open the page in edit mode I can see to Excerpt's content of all the definitions.

On the child pages where I've used the "Excerpt Include" the content is correctly shown.

Can someone assist in finding the cause of the issue described.


Answers:
author: Saterfieldson Sydney
body: Thanks for sharing this [Soul](https://ezaudiobookforsoul.com/) with us.


Tags: cloud

confluence-cloud
Can a Google Group be granted access to Confluence (and by extension automatically license users)?
Asked by Matthew Berzinskas:

Good Morning,

I'm trying to see if its possible to grant a Google Group (distribution list) access to Confluence, rather than individually grant each member of the distribution list a license?

Is this possible, or would I need to essentially recreate the Google Group as a group within Atlassian and assign the users, etc.

If that is the case, is there anyway to automatically update the Atlassian group based on changes to the Google group?


Answers:
author: Amanda Barber
body: In case you haven't seen this support page, [@Matthew Berzinskas](/t5/user/viewprofilepage/user-id/5102626) - <https://support.atlassian.com/provisioning-users/docs/edit-g-suite-settings-and-users/>


Tags: cloud

confluence-cloud
The user selection (single user) generates errors for letters a,e,m,r
Asked by Seba Greg:

The user selection (single user) generates errors for letters a,e,m,r. I use a custom field in several projects that selects a user. As soon as I enter the letter A, E, R or M in the selection field, I get an error message: "The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."

![jira001.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/345212i59ACD797F62E0E44/image-size/large?v=v2&px=999 "jira001.jpg")

*** ** * ** ***

Otherwise it works with another letters.

![jira-error-1001661-b.png](/t5/image/serverpage/image-id/329463iC622BA985D46013A/image-size/large?v=v2&px=999 "jira-error-1001661-b.png")

There is no permissions problem. Jira Global permissions is set for Browse Users to Anyone on the web.

![jira-error-1001661-c.png](/t5/image/serverpage/image-id/329464i4E434E333C1EC722/image-size/large?v=v2&px=999 "jira-error-1001661-c.png")

*** ** * ** ***

And I see a error in the ScriptRunner App: if I try to select a user in a dropdownbox "Error searching"

![jira-error-1001661-d.png](/t5/image/serverpage/image-id/329465iDE9C0DC0ACCB2F88/image-size/large?v=v2&px=999 "jira-error-1001661-d.png")

Can You help me?

Best regards Sebastian


Answers:
author: Seba Greg
body: After check the JIRA log files, I found the error. There is one old user with wrong ID in the SQL database. Alter fixing the ID, i have no error anymore.


author: Nicolas Grossi
body: [@Seba Greg](/t5/user/viewprofilepage/user-id/5519132) Welcome! You might contact the vendor: <https://marketplace.atlassian.com/vendors/81/adaptavist> to explain your case.

Nicolas


Tags: data-center

jira-data-center

jira-server

server
Can we have a feedback field like " 1, 2, 3, 4, 5" for comments in a issue ?
Asked by Pavan:

Can we have a feedback field like " 1, 2, 3, 4, 5" or " Excellent. Good, Average, Bad, Worst" kind of things for comments in a issue ?


Answers:
author: Fazila Ashraf
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/5453658)

What would be the use case for this?

Do you think you can use the emoticons for the usecase you have in mind?

![Screenshot 2024-06-12 at 14.45.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/329468iF889C526930B7CC4/image-size/large?v=v2&px=999 "Screenshot 2024-06-12 at 14.45.41.png")

comments: author: Pavan
body: Hi [@Fazila Ashraf](/t5/user/viewprofilepage/user-id/538419)

Thanks for the prompt response!

I'm happy whatever the scale is, but the motive is to collect feedback from users!

Thanks.


author: Pavan
body: Hi [@Fazila Ashraf](/t5/user/viewprofilepage/user-id/538419)

Waiting for your update on this!

Thanks.


author: Fazila Ashraf
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/5453658)

I thought you were ok using the emoticons on the comment.

Other than that i do not think there is anything natively available to get feedback on a comment level and do not see any apps related to this ask.


Tags: data-center

jira-data-center
The 'View workflow' panel is very poorly laid out: can I filter or drag elements?
Asked by Tim Baverstock:

The 'view workflow' panel I'm looking at has all 28 states in a big vertical column with the transition edges running alongside and apparently through some of the state objects:

![Screenshot 2024-06-12 at 12.14.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/329438iA0585DD39E5AB2AD/image-size/large?v=v2&px=999 "Screenshot 2024-06-12 at 12.14.26.png")

It's not very readable.

It took me some time to work out that I could drag the boxes around, because the lines running on top of them seem to steal the drag operation.

Even dragging the boxes out doesn't help clarify the flow very much, and the lines' labels ovewrite each other fairly frequently:

![Screenshot 2024-06-12 at 12.19.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/329454iDEC916D5393AE6F1/image-size/large?v=v2&px=999 "Screenshot 2024-06-12 at 12.19.12.png")

Is there a way to view ONLY the selected box and its immediate connected neighbours? Hide all the other boxes, and show inputs on one side and outputs on the other?


Answers:
author: Bryce Lord
body: Hi [@Tim Baverstock](/t5/user/viewprofilepage/user-id/2035436) ,

The "View workflow" option on issue (found when transitioning the issue) only shows the workflow that is associated with the type of issue you are working on.

Like you mentioned you can drag and drop the statuses to a different location, but the view is very limited and as soon as you get out of that screen, the workflow view will default back to the actual workflow associated with that issuetype. The only way to fix this is for an administrator to go into the workflow itself and make adjustments to the layout of the workflow and save the new version.

I would heavily recommend speaking with your administrators about making these changes and adjusting the workflow so that it is more clear the inputs and outputs to other states. With 28 states in the workflow that is going to be a tall order, and I'd also highly recommend looking into that as well. Even for the largest and most complicated workflows I have ever worked on, that is a huge number of states.

Hope this helps.


Tags: cloud

jira-cloud