youngmon/atlassian-qna huggingface dataset:
Since the UI update a few months ago, I can no longer see emoticons
Asked by Amy Keating:

I used to use keyboard shortcuts such as (/) to display a green check mark, however since the updated version rolled out, I can no longer see the emoticons.

I can also no longer see how to enable or disable emoticons in the user settings.


Answers:
author: Shannon S
body: Amy,

I am using the new editor, and can confirm that (/) turns into a checkmark for me.

Can you check your profile and make sure you haven't disabled shortcuts?

* [Use symbols, emojis, and special characters \> Cancel or disable emojis](https://confluence.atlassian.com/confcloud/use-symbols-emojis-and-special-characters-724764854.html#Usesymbols,emojis,andspecialcharacters-Cancelordisableemojis)

1. Choose your **profile photo** \> **Settings**
2. Choose **Edit**
3. Select or deselect **Enable keyboard shortcuts**
4. **Submit**

If your shortcuts were disabled, then enable them, and you should be able to use emoji again.

If it's already enabled, can you tell me if all other users are having the issue? Does this issue occur in all browsers, such as Chrome, Firefox, IE, Safari, etc.?

Shannon


Tags: cloud

confluence-cloud
Python script to upload attachment into Confluence
Asked by Swaroop Krishna Rao:

I am using the script python script to upload an attachment into Confluence.

#!/usr/bin/python

from __future__ import with_statement  
import sys, string, xmlrpclib, re, os

if len(sys.argv) \< 5:  
exit("Usage: " + sys.argv\[0\] + " spacekey pagetitle contentType filename");

spacekey = sys.argv\[1\];  
pagetitle = sys.argv\[2\];  
contentType = sys.argv\[3\];  
filename = sys.argv\[4\];

cwd = os.getcwd() # Get the current working directory (cwd)  
files = os.listdir(cwd) # Get all the files in that directory  
print("Files in '%s': %s" % (cwd, files))

THIS_FOLDER = os.path.dirname(os.path.abspath(__file__))  
filename = os.path.join(THIS_FOLDER, 'help_en.pdf')

with open(filename, 'rb') as f:  
data = f.read(); # slurp all the data

server = xmlrpclib.ServerProxy('BaseURL');  
token = server.confluence1.login('Username', 'Password');  
page = server.confluence2.getPage(token, spacekey, pagetitle);  
if page is None:  
exit("Could not find page " + spacekey + ":" + pagetitle);

attachment = {};  
attachment\['fileName'\] = os.path.basename(filename);  
attachment\['contentType'\] = contentType;

server.confluence1.addAttachment(token, page\['id'\], attachment, xmlrpclib.Binary(data));  

<br />

<br />

I am getting the following error:

xmlrpclib.Fault: \<Fault 0: 'java.lang.Exception: com.atlassian.confluence.rpc.AuthenticationFailedException: Attempt to log in user failed. The maximum number of failed login attempts has been reached. Please log into the web application through the web interface to reset the number of failed login attempts.'\>  

<br />

Is there any solution to this and is there any other python script with different API?


Answers:
author: Dominic Lagger
body: Hi [@Swaroop Krishna Rao](/t5/user/viewprofilepage/user-id/2710955)

The error which is given is pretty clear I think.

You have tried and failed to login too much. Do you have the possibility to login to the web application and reset the failed login attempts?

comments: author: Swaroop Krishna Rao
body: [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)

I tried login to the web application and it was successful.

But now I am getting

Traceback (most recent call last):

page = server.confluence2.getPage(token, spacekey, pagetitle);

xmlrpclib.Fault: \<Fault 0: "java.lang.Exception: com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist."\>  

<br />

I have defined the token, spacekey and pagetitle.


author: Dominic Lagger
body: Hi [@Swaroop Krishna Rao](/t5/user/viewprofilepage/user-id/2710955)

First, I like that you were successful to login.

To the second error you get. For me, it seems to be a permission thing. Perhaps you do not have the permission to view this page. On the other hand, it might be a special key in the pagetitle.

* Can you see (view/edit) the page in the web application?
* Does the pagetitle have any special key in it?


Tags: attachment

python
Is there an intermittent bug with editing schedule macros?
Asked by Travis Neal:

When trying to edit schedule macros more often than not my users are having trouble accessing the edit/delete options for individual markers and bars. This has not been an issue in the past but suddenly we sometimes need to load a schedule 20+ times in order to edit it properly.

We can slide the markers and bars all day. But editing or deleting them is a coin flip.


Answers:
author: Shannon S
body: Travis,

When you refer to "schedule macros", what is it you're referring to? The [Roadmap Planner Macro](https://confluence.atlassian.com/confcloud/roadmap-planner-macro-724765275.html)?

If so, there's a bug for this currently:

* [CONFCLOUD-65229](https://jira.atlassian.com/browse/CONFCLOUD-65229) *Roadmap Planner bars not responsive on the first load*

The workaround is to refresh the page, as you have been doing. I would recommend voting on this bug in order to help keep track the number of affected users, and watch the ticket for any updates.

Let me know if you have any questions.

Regards,

Shannon

comments: author: Travis Neal
body: This appears to be the issue. Thanks.


author: Shannon S
body: You're welcome, Travis. Hopefully we can see this issue resolved soon.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: cloud

confluence-cloud
SSO Confluence in HTML Macro Iframe?
Asked by Lawrance Amburose:

Hi All,

I just want to embed the Qlik Sense app into Confluence page by using HTML Macro iframe.

When the user login the confluence page the user id and password parameter should pass into HTML Iframe code. So that Qlik Sense app will perform the row level security.

Thanks,

Lawrance A


Answers:
author: Jessica Malenfant
body: Hi [@Lawrance Amburose](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2825244)

we're having the same problem right now, which is really frustrating and seems like a straightforward problem. We have a Qlik Sense server up in Azure, but when we add the app as an embedded iframe into a confluence page, the user logged into confluence cannot see the Qlik app natively. They need to log-in manually to the Qlik Sense Server (assuming we manually created an account for them there).

We are trying to figure out a way to pass the credentials between Qlik and our cloud Atlassian instance but have not been successful. Not sure about you, but we have internal and external users and I dont' think active directory is an option. From my understanding we need an identity provider like Okta or similar, but since we don't own the domains for a lot of our users, not sure what to do here.

Can you tell me more about your situation?


Tags: authentication

embed

qlik

security
Am I able to configure the JIRA macro in confluence to automatically default to a preset table?
Asked by Sean Howe:

I want JIRA macro in confluence to automatically show KEY, SUMMARY, DUE DATE, ASSIGNEE, and STATUS without having to go in and edit the Display Options every time. Is this possible?


Answers:
author: Genna Mitchell
body: I'm also facing issues with this. I also want to be able to edit the Jira single issue macro to show the fields I would like to see (including description) as this has our user story contents.

The best I've come up with so far is to:

* Insert one issue with the table view and the columns I want
* Then copy and paste it for the next issue.
* Then edit the issue ID and ensure I select table view again (as it sometimes reset to single issue) this does keep the columns and order I had previously though.

Main two problems I have with this.

1. This is still several steps more than I want to have compared to the create issue marco
2. The issue no longer creates the Confluence link which is the most useful part of the Jira single issue macro.

comments: author: Sean Howe
body: [@Genna Mitchell](/t5/user/viewprofilepage/user-id/2848062) this is exactly my work-around and I completely agree with the drawbacks of using this workaround. Hopefully there is a fix!


author: JP _AC Bielefeld Leader_
body: Cloud or Server?!?
How do import lines from csv to confluence
Asked by Project Owner Augusto:

Hello guys i have to import a table with more than 3800 lines, i need to import to the confluence, and have to be one page for each line imported ( so each line ill represent one page)...its possible to do this: if posible a auto way.

Ty for any advices.


Answers:
author: James Dellow
body: Is this the same questions? :-)

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-Import-Excel-Sheet-Automaticaly-Creating-New/qaq-p/1029653>

comments: author: Project Owner Augusto
body: yes it is! ty you


Tags: cloud

confluence-cloud
Confluence Cloud Import Excel Sheet Automaticaly Creating New Page for Each row
Asked by Daniel Soares:

I need to know if there is an automatic way to import the file that I need to make available on the platform. The file is a table with more than 3800 rows and I need a page for each of these rows.


Answers:
author: James Dellow
body: Is this the same questions? :-)

<https://community.atlassian.com/t5/Confluence-questions/How-do-import-lines-from-csv-to-confluence/qaq-p/1029710>

Unfortunately there is nothing out of the box to do this, although it is possible using the API.

If you could convert to Word, then you use the option to "create multiple pages based on the heading" - see <https://confluence.atlassian.com/confcloud/import-content-into-confluence-724765058.html#ImportContentintoConfluence-Importoptions>

comments: author: Daniel Soares
body: Thank you James.

It display one alert instead of the option to split the page![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/48570iCCE0C386F36C5B5E/image-size/large?v=v2&px=999 "image.png")


author: James Dellow
body: You need to use heading styles in your document, so Confluence understands how to split your document into seperate pages

<https://support.office.com/en-us/article/add-a-heading-3eb8b917-56dc-4a17-891a-a026b2c790f2>

You won't be just save you table into Word and import it. Each row needs to be separated with a heading for this work - however, Word has some sophisticated edit and replace features that should allow you to structure it ready for import through this method.


Tags: cloud
The Atlassian Companion keep saying I'm not trusted
Asked by Sturla Holand:

when trying to edit an attachment.

Windovs 10

Confluence 6.14.2


Answers:
author: AhmadDanial
body: Hi, [@Sturla Holand](/t5/user/viewprofilepage/user-id/628043)

I came across a couple of posts that might be able to help us understand the issue that you are facing here better:

* [Atlassian Companion security issues](https://community.atlassian.com/t5/Confluence-questions/Atlassian-Companion-security-issues/qaq-p/943021)
* [Atlassian Companion plugin issue](https://community.atlassian.com/t5/Confluence-questions/Atlassian-Companion-plugin-issue/qaq-p/972847)

Can you please confirm if the Companion app is able to connect to your localhost address to establish the trust first? If that does not help, please refer to the solution shared by Marisa?
> What worked for us was uninstalling everything, clearing the installation directories, then going into Chrome and choose "Restore settings to original default" to ensure there are no popup blockers before reinstalling the plugin. We then managed to get the Trust window on the user's PC.

Let me know how it goes on your end. Thanks.

comments: author: Sturla Holand
body: Hi Ahmad

Thanks for helping.

I still got the problem, but will soon try Marisas approach.

I have already tried uninstall, new installation, without success. But I use Chrome and have'nt tried the Chrome-part yet.

I know this will work in our environment because of success with my pc with our test-Confluence. same type of installation but different Confluence-URL.

The problem started (for me only) when the production-Confluence was established and I tried the Companion. I've read the "Proxy and SSL considerations" with interest, because on my first-try I was connected to the office-network by a VPN. Could this be a lead for you?

Nevertheless, I'll try Marisas recipe and let you know.

br Sturla


author: sturlah
body: Hi Ahmad

Problem solved, but not on the first try.

First try:

Removed all the Companion files (I think) and reset the Chrome configuration.

Next time with Confluence, the Companion got downloaded and installed, but not successfully. The install circle circled for a while in the middle of the screen, then disappeared without saying anything. And edit attachment was not working.

Second try:

Removed all the Companion files once again. And now I searched the Windows Registry for the word Companion, and deleted alle the entries with Atlasssian Companion".

The install circle circled for a while in the middle of the screen, then disappeared without saying anything. No trust button.

**But now it'?s working.** I click on an attachment, I click edit in the viewer, confirm the tool (I have successfuly tried Word and Excel), edits the file and gets the edited file back into Confluence.

It seems that registry was a key, but as I did not get the question "Connect to Confluence" and Trust, something obviosly was remaining from a previous installation (because it's working). Is there a certificate somewhere?

I did this without beeing admin on the pc.

Best regards Sturla
What vm sizing do I need for Confluence?
Asked by Gareth Wilson:

Hello,

I'm looking to put Confluence on a private cloud platform. What IaaS/vm do I need to get in order to run it, and can it still be run on premise?

I'm assuming a medium size vm eg 2 x CPUs, 8GB RAM

Do I need to buy Jira first in order to run Confluence? If so, what vm do I need for Jira?


Answers:
author: Sloan
body: Hi Gareth

Scaling depends on the number of users working on Confluence and the scale of activity. 2x CPUs and 8 GB RAM are a good start for a medium Confluence up to 250 Users I'd say. But it really depends on the usage and users working on Confluence. :)  
Maybe you can tell us how many users you will have on the Confluence later on.

Confluence is standalone and no Jira is needed. See here for the pricing:  
<https://www.atlassian.com/software/confluence/pricing?tab=self-managed>

There are two kinds of Confluence on prem. Server, and Data Center. Data Center allows clustering and a few additional features handy for large deployments.

Cheers  
Niklas

comments: author: Gareth Wilson
body: Hi Niklas,

Thanks for the help. The initial deployment is only to support 20 users with an anticipated fileshare requirement of around 50-100GB so it sounds like I could probably get away with an even smaller server, however, my medium size vm is fine pricewise so I'll stick with that.

Do I need SQL or any other database to support my confluence deployment or is that all part of the product?

Cheers,

Gareth


author: Sloan
body: Hi Gareth

Yes! Confluence relies on a SQL database, it saves page content, the structure of pages, users and settings, etc. there. Without it won't even start up.

You can learn what kind of SQL databases are supported on [https://confluence.atlassian.com/doc/supported-platforms-207488198.html](https://confluence.atlassian.com/doc/supported-platforms-207488198.html?)

Regards  
Niklas
Office documents encoding
Asked by Patrik Ytterstr?m:

We installed latest version of Confluence 6.14.1 and Word documents cant render correctly.  
We have one identical test instance and there it displays correct.

Any ideas to solve the problem ?

![SnipImage.JPG](/t5/image/serverpage/image-id/48282i83E3439782F33782/image-size/large?v=v2&px=999 "SnipImage.JPG")


Answers:
author: Patrik Ytterstr?m
body: This was the problem <https://confluence.atlassian.com/confkb/confluence-ui-shows-garbled-or-corrupt-text-on-captcha-macros-and-or-diagrams-due-to-missing-fonts-938027858.html>

Solved it by uninstalling lyx-fonts from the machine.


author: Diego
body: Hello there Patrik!

Well, looking at the screenshot provided and your description of the issue, it seems that we are facing a known fonts problem with Confluence.

You can take a look here:

[**The Text in a PowerPoint, Excel or Word Document is Missing or Looks Different when Using the Viewfile Macro**](https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-is-missing-or-looks-different-when-using-the-viewfile-macro-200213562.html)

We will need to install the missing fonts so the documents can be properly displayed.

Let us know if the documentation takes care of your situation! Looking forward to your reply.

comments: author: Patrik Ytterstr?m
body: We have two rhel 7 machines that is identical and both instances have the same rpm installed with Confluence and they use identical databases (cloned) but as I said in one of them the fonts displays correct. Is there any settings in Confluence except in "setenv" where it looking for fonts?

Excel with the same font (Calibri) works and PDF works

So we shouldn't need to install anything from outside to make it work it has to be some settings that messing things up.


Tags: ms-word
CONF: Accesing a database from my plugin (no suitable driver found)
Asked by dvdkrgr:

Hello guys,

I have a problem with a plugin I'm creating right now. No matter which connecting string I'm using, it always says "no suitable driver found". I tried adding multiple connector jars into the tomcat lib folder and the confluence lib folder.

Currently the instance is only running by sdk with atlas-run ... is this the problem? This is really an urgent case right now and I would appreciate any help!

Thanks!


Answers:
author: Stephen Sifers
body: Hello David,

Something to be aware of is this is a support community and not often browsed by developers. We want to ensure you get the responses and answers you need so we would suggest you check out the [Developer Community](https://community.developer.atlassian.com/). The [Developer Community](https://community.developer.atlassian.com/) may have more available resources to answer or address your developer questions.

Regards,  
Stephen Sifers


Tags: atl-dev

atlas-run

atlassian-sdk

database

developer

sdk

sql
Can't create an issue from Confluence
Asked by Manuel Allamellou:

hello, i want to create an issue from Confluence but when i hover over the selected text i dont see the macro buton Jira . Who can help me?

Thx


Answers:
author: Dave Bosman [Realdolmen]
body: HI [@Manuel Allamellou](/t5/user/viewprofilepage/user-id/1153177)

Did you already link JIRA and Confluence?

<https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html>

Regards,

Dave
Issue with Publishing Pages in Confluence
Asked by SUMMIT:

Making changes in Draft Space, publishing the changes, however, the changes are not reflecting in Published Space. Need a fix quickly. We plan to go live next week.


Answers:
author: roman
body: Hi [@SUMMIT](/t5/user/viewprofilepage/user-id/1827393)

do you publish only approved pages or all? Are the pages where the changes are not published fallback pages? You can see it in the byline if the page was edited in the version you are publishing, or if the content is inherited from a previous version.

Roman.

comments: author: SUMMIT
body: We publish only the approved pages. This is the first time we are moving our documents, so should not be any inheritance problem.


author: roman
body: [@SUMMIT](/t5/user/viewprofilepage/user-id/1827393)

would it be possible to send me a Space Export to support@k15t.com so I could investigate further?

If not, could you please attach screenshots of some of the non-published pages from the source space? Either here, or at support@k15t.com.

Looking forward to hearing from you.

Roman.


author: JP _AC Bielefeld Leader_
body: Hm,

what is a Draft Space \& what is a Published Space?

Are you using any app / addons? A standard Confluence server installation has no Draft / Published Spaces...

comments: author: SUMMIT
body: Yes, I am using Scroll Versions and Comala Publishing add-ons.


Tags: confluence-server

server
How do YOU sign up on confluence
Asked by Ann:

I took 2 weeks trying to sign up on conluence and it killed me omg !!!

my team is sending me links n it requires me signing in n no sign up button !!!

plus that link it's working !!!!

<http://192.168.3.158:8090/signup.action?token=859e0529724cfab0>


Answers:
author: Urszula Kaczorek
body: Hello Ann,

I had a similar problem with logging into Jira's pages for over 1 week.

Did you try to remove all your browser history (cookies, passwords etc.)? This simply move helped me a lot :)


author: Nic Brough -Adaptavist-
body: I would get in touch with your admins and your team - there's no point in the team sending out links when the admins have disabled self-sign-up.
HTML macro not working on confluence
Asked by Yousaf Ruhani:

I am trying to add an embedded Figma link using this article <https://medium.com/@benkopf20/figma-and-live-embedding-in-confluence-4269e3c550ef>

I am using HTML macro to add an embedded link, but it's giving me this error again, and again ![Screenshot 2019-03-11 at 12.28.28 PM.png](/t5/image/serverpage/image-id/48234iF010B014A8266F6A/image-size/large?v=v2&px=999 "Screenshot 2019-03-11 at 12.28.28 PM.png")

Any help would be appreciated


Answers:
author: Shannon S
body: Yousaf,

I don't believe this is possible in Cloud. From what I can tell, it's linking to an iFrame which isn't supported with the HTML macro in Cloud. Their instructions are for Confluence Server.

What if you were to use the [iFrame macro instead](https://confluence.atlassian.com/confcloud/iframe-macro-950276528.html)? Can you tell me if that works for you? I tested it myself using the example from the article. You do have to specify the parameters from the code they give you in the macro, but it seems to work.

Can you give that a try?

Shannon

comments: author: Yousaf Ruhani
body: Yes thank you! I have already solved the issue by using iframe


Tags: cloud

confluence-cloud
Creating multiple reports from same table
Asked by Gooty:

Hi,

I am new to confluence and would appreciate any help regarding the below.

We have a confluence page where we populate our daily status report consisting of date, total test cases, pass#, fail#, pass%.

I would like to create charts / reports for the following.

1. Today's report : Includes today's execution status - total test cases, pass#, fail#, pass%.

2. Weekly report: Includes a weekly trend of the same.

Please note that the data is in a tabular form, which will be updated manually everyday.

We are looking for better representation which would help to project the work to senior management.

Any help for the above queries is much appreciated.


Answers:
author: Gooty
body: I have used table excerpt / table excerpt include inside pivot and chart from table macros and it worked for me !


author: Sayed Bares [ServiceRocket]
body: Hi Sameer,

By using [Scaffolding](https://marketplace.atlassian.com/apps/190/scaffolding-forms-templates?hosting=server&tab=overview) and [Reporting](https://docs.servicerocket.com/reporting) plugin you can achieve what you want.

To explain further, Scaffolding will be use to record the data (date, total test cases, pass#, fail#, pass%...) and then you can use reporting to filter the data on daily or weekly bases.

Here are a simple example on what you are trying to achieve:

* [Dynamic table](https://docs.servicerocket.com/scaffolding/user-guide/basic-tutorials/creating-a-dynamic-table)
* [Date filter](https://docs.servicerocket.com/display/USECASE/Part+2+-+Building+the+Recently+Modified+View+Panel)

In case you want the exact implementation of your use case then please raise a support ticket through ServiceRocket [support portal](https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45).

Regards,

Sayed


Tags: report