youngmon/atlassian-qna huggingface dataset:
How to transfer the ownership of the workspace from one person to another? Is it possible to have mu
Asked by AE-AA - Coordination:

Hello I have multiple questions, please see below. We would like to continu to use Trello, and would like to clarify certain details regarding the ownership and the the workplace.

1. How to transfer the ownership of the workspace from one person to another?
2. Is it possible to have multiple boards within one workspace? If so, can 10 collaborators access all boards within the workspace?
3. What is the difference between a collaborator and a guest?
4. Does the owner of the workspace have access to all the boards within the workspace?
5. Can collaborators create boards in the workspace?
6. Are group licenses available? More specifically, governmental licenses? If so, how much are they?

Thank you for taking the time to answer my questions,

Rachel Thibaudeau (elle, she / her)

Gestionnaire p.i., Solutions d'affaires  
Centre de psychologie du personnel  
Secteur des services et du d?veloppement des affaires  
Commission de la fonction publique du Canada / Gouvernement du Canada

A/Manager, Business Solutions  
Personnel Psychology Centre  
Services and Business Development Sector  
Public Service Commission of Canada / Government of Canada  


Answers:
author: Ste Wright
body: Hi [@AE-AA - Coordination](/t5/user/viewprofilepage/user-id/5455675)

It looks like these questions were also asked in this question - <https://community.atlassian.com/t5/Trello-questions/few-questions/qaq-p/2648267>

I posted answers here: <https://community.atlassian.com/t5/Trello-questions/Re-few-questions/qaq-p/2649868/comment-id/91033#M91033>

---

Let us know if you have any further questions :)

Ste
cr?e une liste ? cocher
Asked by wargnies julien:

Bonjour,

est il possible de cr?e une liste ? cocher diff?rente de la liste de tache?

et cela devrait ?tre s?parer des champs personnaliser pour faire la distinction.

merci


Answers:
author: Alina Kurishko
body: Hey again!

I've just responded to another one of your posts! I'll handle this one in English as well if that's alright ?

Could you please elaborate on what you're trying to achieve? I'm using an online app to translate your message to English and I don't think it's woking as expected.

If you're trying to add checklists to your card, I'd suggest checking this article: <https://support.atlassian.com/trello/docs/adding-checklists-to-cards/>

If you're running into any trouble, a screenshot of the issue would greatly help me invstigate this issue further.

I'd be glad to help if I had more information about what's going on!

Alina \| The Trello Team
partage d'une carte en priv?e
Asked by wargnies julien:

Bonjour,

est il possible de partager juste une carte ? une personne et pas le tableau complet?

et si oui est t'il possible que cette personne ajout?e ? la carte ne puisse pas la modifier mais juste la regarder.

Le but serai que mes client puisse suivre leur r?paration en cour sans voir les autres r?paration que j'ai dans mon tableau.

merci


Answers:
author: Alina Kurishko
body: Hi there,

Thanks for raising this question! I hope it's okay if I respond in English ?

There isn't currently an option to restrict some board members from reviewing specific cards within a board. If you add a person to a board, they'll be able to see everything that's on it.

If you want to keep some information private, I'd suggest creating a separate private board that you don't share with anyone.

In a Premium Workspace, however, you have the opportunity to add a member to your board as an "observer." It means this person will still be able to review every card on your board, but they won't be able to apply changes to any of the cards on the board. Here's more about this member role: <https://support.atlassian.com/trello/docs/adding-observers-to-boards/>

Hope this information helps!

Alina \| The Trello Team
Ol?, estou tendo dificuldade em contratar o plano premium
Asked by Tayane Fran?a:

Ol?, estou tendo dificuldade em contratar o plano premium, pois n?o tenho um cart?o internacional. Como fa?o?


Answers:
author: Renato Fagaraz
body: Oi, Tayane!  

Infelizmente, um cart?o de cr?dito internacional ? a ?nica forma de contratar o Premium, n?o tem outra forma de pagamento.  

Sinto muito mesmo!
Quiero cambiar mi plan free a premium pero antes de efectuar el pago me hace un total de 720 dolares
Asked by Luna Jauregui:

Quiero cambiar mi plan free a premium pero antes de efectuar el pago me hace un total de 720 dolares (120x6) por 6 licencias, cuando en realidad tengo una sola.

?C?mo saber cuales son las otras licencias?


Answers:
author: Ste Wright
body: Hi [@Luna Jauregui](/t5/user/viewprofilepage/user-id/5455694)

Trello bills for...

* Workspace Members/Admins
* Multi-board Guests

...so it's possible you have guests with access to more than one Board which who are billable.

In paid plans, only single-board guests are free. See more information on this page: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

---

You can view which guests are billable here:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select*Members*
4. Select *Guests*- which are split into multi-board and single-board

---

You can then check your price estimate again here:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select *Settings*
4. Next, on the left-hand side select *Workspace settings \> Upgrade workspace*
5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

Ste

---

---

And in Spanish, according to Google Translate...

Trello cobra por...

* Miembros/administradores del espacio de trabajo
* Invitados multipensi?n

...por lo que es posible que tengas invitados con acceso a m?s de un tablero que sean facturables.

En los planes pagos, solo los hu?spedes con pensi?n ?nica son gratuitos. Consulte m?s informaci?n en esta p?gina: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

---

Puedes ver qu? invitados son facturables aqu?:

1. Ir a la p?gina de inicio de Trello
2. En el lado izquierdo, abra las opciones de configuraci?n junto a su espacio de trabajo (icono "v")
3. Seleccionar Miembros
4. Seleccione Invitados , que se dividen en pensi?n m?ltiple y pensi?n ?nica.

---

Luego puede consultar su precio estimado nuevamente aqu?:

1. Ir a la p?gina de inicio de Trello
2. En el lado izquierdo, abra las opciones de configuraci?n junto a su espacio de trabajo (icono "v")
3. Seleccione Configuraci?n
4. A continuaci?n, en el lado izquierdo, seleccione Configuraci?n del espacio de trabajo \> Actualizar espacio de trabajo.
5. Despl?cese hasta el final de cada lista; esto le proporcionar? estimaciones de precios (aparte de Enterprise, debe comunicarse con ventas para esto. Hay un bot?n en esta pantalla para hacerlo).


Tags: premium
How Do I Delete Guests and Private Boards
Asked by Bethel Manassas:

I am supposedly an administrator of our church Trello system. We have many "collaborators" who are no longer in the area. There are also three "Private Boards" that no one associated with the church knows anything about, such as who "owns" the board and who, if anybody are collaborators on these boards. There are supposedly 4 guests on these boards.

Also, I have tried to remove two guests whose accounts I can see; they "disappear" but then are restored within minutes.

What are the procedures for removing Private Boards and removing Guest accounts?


Answers:
author: Andrea Crawford
body: Hi [@Bethel Manassas](/t5/user/viewprofilepage/user-id/5455689) - I am not sure if it's possible currently to remove guests from all boards. I do see the following blurb in the [collaborator limit announcement](https://support.atlassian.com/trello/docs/workspace-user-limit/) which makes me think you should be able to remove these guests much easier in the coming weeks as the Trello team releases these tools. Hope this helps.
> If the person you want to remove is the admin for a board in the Workspace, or if they're a member on a board that you don't have access to, you may not be able to remove them. We'll be adding some new features by the end of March that will allow you to fully remove remove these users
Acess many usuary
Asked by Gustavo Mello:

```
Good afternoon!I work at a company that uses a free account for more or less 30 users. What is the best solution to continue using the application to access the same users?
```


Answers:
author: Ste Wright
body: Hi [@Gustavo Mello](/t5/user/viewprofilepage/user-id/5455670)

With the new restrictions in the Free version from April (10 collaborators, across members, guests, and pending invitations), you'll need to upgrade to a paid instance to continue using Trello.

However, it's worth bearing in mind that single-board guests are **free**in paid plans; this might help you reduce the number of billable users needed.

See more on these help pages:

* <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
* <https://support.atlassian.com/trello/docs/board-guests/>

---

You can also get a price estimate from within your Trello Workspace, to see the cost as of now:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select *Settings*
4. Next, on the left-hand side select *Workspace settings \> Upgrade workspace*
5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

Ste
Is there a person I can talk to on the phone about my account?
Asked by Nick:

I am getting notices about Workspaces being limited to 10 collaborators, but I need to talk to someone.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The only way to get to talk to someone at Atlassian is to raise a support call, over at <https://trello.com/contact> (use the last option on the page, the others bring you back here or go to documentation). They will arrange a call if the question warrants it.


author: HSteffens Comunica??o Empresarial
body: Recebi esse mesmo e-mail e simplesmente fecharam meus quadros. N?o consigo mais acessar nada. Nem reabrir minha ?rea de trabalho e os quadros que estavam nela.
Probl?me de connexion aujourd'hui
Asked by C?line G_:

Bonjour,

Je rencontre des probl?mes de connexion aujourd'hui pour me connecter ? mes projets.

Pas ?vident de travailler avec ces clients...


Answers:
author: Ste Wright
body: Hi [@C?line G_](/t5/user/viewprofilepage/user-id/5361886)

Is this still an issue for you? What error do you receive?

If yes, could I suggest trying...

* Different browser(s)
* Incognito mode
* Different device(s)

...and seeing if it's not working consistently, or if it's only an issue on certain browsers, etc.

Ste

---

And in French (according to Google Translate)...

Est-ce toujours un probl?me pour vous ? Quelle erreur recevez-vous ?

Si oui, puis-je sugg?rer d'essayer...

* Diff?rents navigateurs
* Mode navigation priv?e
* Appareil(s) diff?rent(s)

...et voir si cela ne fonctionne pas de mani?re coh?rente, ou s'il s'agit uniquement d'un probl?me sur certains navigateurs, etc.
The price is not what I expected
Asked by Julianna Nickel:

I want to look into the plan that is five dollars a month. I use personal boards and I use two boards at a university for two classes. I teach. I was denied the educational discount to me. That doesn't make much sense when I went to see what my price would be $60 a year, but they calculated it at $120 a year for the tier that is five dollars a month. I have no idea why I would be charged. I am the only owner of my boards. There is literally no way to get help from this company, but I do know that 120 is not gonna work for me.


Answers:
author: Andrea Crawford
body: Hi [@Julianna Nickel](/t5/user/viewprofilepage/user-id/5454448) - I'm sorry for the confusion with Standard pricing. The $5/month price is per workspace member or [multi-board guest.](https://support.atlassian.com/trello/docs/multi-board-guests/)

Do you have other collaborators within your workspace, causing the billing to reflect 2 users at $60/year each? You can check this by going to <https://trello.com/w/{name> of your workspace}/members.

Then as a follow-up question: Assuming you have another collaborator within your workspace, could they be removed or limited to a single workspace board?

Let me know if I can provide further help.


Tags: pricing
New Limit on Trello workspaces users
Asked by Jane Frank:

If I have more than 10 guests on a board after April 8th, will they be kicked off the workspace, or will they remain on and I will just not be able to add anyone after April 8th? Will there be any additional costs?


Answers:
author: Andrea Crawford
body: Hi [@Jane Frank](/t5/user/viewprofilepage/user-id/5453674) - [This article](https://support.atlassian.com/trello/docs/workspace-user-limit/) should help answer your questions about the collaborator limit. Let me know if you have follow-up questions.
> On April 8, 2024, if your Workspace already has 10 or more collaborators, you won't be able to add any new collaborators to your Boards or Workspaces. If you don't want to add more collaborators then you won't need to make any changes yet.
>
> From May 20, 2024, if your Workspace has more than 10 collaborators, the boards in this Workspace will become view-only. You'll be able to see any of the boards in the Workspace you have access to but won't be able to make changes.
One board with >100 guests - change to standard??
Asked by Michaela Ritter RITTERCOACHING:

I'm hosting a board with more than 100 guest and it is still growing.

1. The change to standard should cost 1620$ per year?! Did I get that right or would it only be 60$ per year for me as the host?

2. What happens if I don't change anything? Can I still invite new guests and we could at least have a platform where I can share content?

3. What other ideas do you have to continue collaboration without paying that big amount of money?


Answers:
author: Ste Wright
body: Hi [@Michaela Ritter RITTERCOACHING](/t5/user/viewprofilepage/user-id/5455539)

From April, the Free version will be limited to 10 collaborators, including members, guests and pending invitations - meaning you'll need to upgrade to a paid plan to continue using Trello.

The new limits will also stop you adding additional collaborators beyond 10.

---

However, it's worth bearing in mind that single-board guests are **free**in paid plans; this might help you reduce the number of billable users needed.

See more on these help pages:

* <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
* <https://support.atlassian.com/trello/docs/board-guests/>

---

You can also get a price estimate from within your Trello Workspace, to see the cost as of now:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select *Settings*
4. Next, on the left-hand side select *Workspace settings \> Upgrade workspace*
5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

---

Let us know if you have any further questions :)

Ste


Tags: standard
Acrescentar dois itens de avalia??o dentro do mesmo checklist
Asked by Alan Paiva:

Preciso acrescentar tr?s menus de avalia??o dentro do mesmo checklist. Algu?m poderia me ajudar?

Por exemplo:

![Screenshot_7.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/312755iA4FBE6CE30AD13BC/image-size/large?v=v2&px=999 "Screenshot_7.jpg")


Answers:
author: Luciana Munhoz
body: Oi Alan! Bem vindo a comunidade do Trello! Eu vi que voc? abriu um chamado para essa quest?o e eu te retornei por l?. :)
Facebook Leads to Trello Card via Zapier
Asked by Digittl:

Hi people !

So I'm currently running Facebook ads and using Zapier to send newly created leads as cards into a Trello list inside of my Workspace So what I'm doing is a Zap with the trigger being "New Lead in Facebook Lead Ads" and the action being "Create Card in Trello". All of the right accounts are connected and leads do indeed get to my appropriate list, my only problem is I'm not getting native push notifications from the Trello mobile app to my phone when a new card is added. All notification settings are activated on both my Trello app and my phone I'm also a member of the board and watching it. What am I missing ?

Thank you.


Answers:
author: Dreamsuite Mike
body: Hi [@Digittl](/t5/user/viewprofilepage/user-id/5455467)

As part of the zap, add yourself as a member or subscriber to the card it creates and you should receive notifications...

comments: author: Digittl
body: Hi [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)

I'm already automatically added as a member to every card created via my Zap, yet I still do not get notified through a push notification when a new card is created.

My settings are as follows when a new lead is generated:

App: Trello

Event: Create card

Board: Set to my board

List: Set to the right list

Name: Client name

Description: Client info

Label: None

Custom Label: -

Card Position: Top

Member: Me

Due Date: -


author: Dreamsuite Mike
body: Are notifications being generated in Trello on the web?

IOS or Android?


author: Digittl
body: I would assume notifications are being generated in Trello's web client ? Not sure here, but I'm not really using Trello through the web but rather through their mobile app, although I've made both the Trello and Zapier setup on desktop.

I'm on iOS, all notifications are activated both on iOS and on Trello's mobile app.

Thank you for the support !


Tags: facebook

zapier
Premium Workspace and Guests
Asked by Furkan Akman:

Hello,

I need information about something and I would like to ask here.

I have one project. I assume that I have one premium workspace for it and there is a single dashboard in it.

1-) Can I add people who will be involved in my project (designer, blogger, etc.) as guests on a single board? A single board.

2-) Is there a limit to the number of guests I will include?

3-) Do I have to pay an extra fee for these guests? They will be on a single board.

4-) Can these guests use the board (opening cards, entering dates, etc.)?

Thank you in advance for your answers, I wish you good work.


Answers:
author: Dreamsuite Mike
body: 1. Guests can be added to any board and so long as they are on just 1 board in the workspace they are free
2. There is no limit to single board guests (shhhhh, don't give Atlassian ideas ?)
3. Single board guests are entirely **free**
4. Single board guests have full rights on the board so they can create, edit cards etc...

comments: author: Furkan Akman
body: Thank you very much for the information :)


author: Dan O_Shea
body: How do you add a guest? The only option I have is to add a paid Member.

I have a user that only has access to one board and I don't want them to be able to create cards -- only comment on, download from or upload to the cards --- how do I change them from a member to a guest?

We have the Premium membership.

comments: author: Dreamsuite Mike
body: Hi [@Dan O_Shea](/t5/user/viewprofilepage/user-id/5401774)

They are a workspace guest because they are a member of only 1 board.

That is separate to what you are trying to do.

You want to set their user level to Observer...

![Screenshot 2024-08-28 15.56.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/344287i141558EF260BB76D/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 15.56.29.png")

<https://support.atlassian.com/trello/docs/adding-observers-to-boards/>


author: Dan O_Shea
body: I want them to be a guest of only one board. With the abilities that your website describes as a guest (see, post content to, comment on, and download from cards on one board only.

The challenge is that I don't have the option to add a guest.

The only option I have is to add the user as a paid member.


author: Dreamsuite Mike
body: Hi [@Dan O_Shea](/t5/user/viewprofilepage/user-id/5401774)

It's not my website, I don't work for Atlassian.

If you are being told that you have to add them as a paid member, you are either adding them at the workspace member level, not board or they are already a member of another board, which will mean adding to the board will turn them into a chargeable multi-board guest.

<https://support.atlassian.com/trello/docs/board-guests/>


author: Dan O_Shea
body: Thanks for your help!
Cannot see "more"to see archived cards
Asked by Fang:

This is all I see on my board when I hit the 3 dots in the right, it looks normal on boards I make that aren't public. Since this one is public it changes. What gives?

![Screenshot 2024-03-18 102752.png](/t5/image/serverpage/image-id/312752i53CF4CA945AA8D09/image-size/large?v=v2&px=999 "Screenshot 2024-03-18 102752.png")


Answers:
author: Fang
body: okay, apparently I have to make the board private to see all the archived cards..weird
What is the bare minimum number of members required on a board?
Asked by centraldeaconsofcare:

Our organization uses the free version now. If we updated to the Standard package and only had one "member" ($5/month) and the other 15 users as "guests" of a single board, would that be allowable and would we only have the $5 monthly charge?


Answers:
author: Dreamsuite Mike
body: Absolutely! Not only is it possible, I highly encourage it. This is the way to get the very best value out of Trello...

Note, it is $5/month when paid yearly ($60/yr). If you pay monthly, it is $6 a month. Either way it is excellent value.
How to talk to an actual person on the phone
Asked by James:

How do I actually talk to someone on over the phone???


Answers:
author: Nikola Perisic
body: Welcome to the community [@James](/t5/user/viewprofilepage/user-id/5455374) !

There isn't a phone number posted on the Trello website. You can raise support ticket here: <https://trello.com/contact#/>
Standard Plan Collaborators
Asked by Samantha Lause:

Hello!

If we were to upgrade to the Standard Plan in Trello - does that allow you unlimited collaborators? Or is the limit still 10 with this plan?

Thanks!


Answers:
author: Dreamsuite Mike
body: No, it is **unlimited**

comments: author: Samantha Lause
body: Wonderful! Thank you!


Tags: standard-plan

upgrade
When you link Trello to teams can you control notifications?
Asked by Holly Garcia:

When you link Trello to teams can you control notifications?

When in a Trello Workspace and link this to teams is there any way of filtering notifications in teams to only notify us when we are mentioned or if someone makes changes to your card.


Answers:
author: Alina Kurishko
body: Hi Holly,

Welcome to the Atlassian Community! ?

There's currently no option to set up the notifications for only those cards that are assigned to you, but you should be able to configure notifications by a type of notification: [https://support.atlassian.com/trello/docs/the-trello-app-for-microsoft-teams/#:\~:text=boards%20and%20cards-,Channel%20notifications,-Channel%20notifications%20let](https://support.atlassian.com/trello/docs/the-trello-app-for-microsoft-teams/#:~:text=boards%20and%20cards-,Channel%20notifications,-Channel%20notifications%20let)

If you want to receive notifications about specific actions involving your account, I'd suggest relying on default Trello notifications: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

You can also install the Trello mobile app to receive configured notifications on your phone!

Hope this information helps!

Alina \| The Trello Team