Microsoft Teams for Confluence - can't find app in Teams
Asked by Mark Wheeler:

Hi there

Does the Microsoft Teams integration to Confluence still exist?

I've installed Microsoft Teams for Confluence Cloud on my Confluence instance, but can't find the Confluence Cloud app in my Microsoft Teams or online at the Microsoft app site.

[https://appsource.microsoft.com/en-gb/marketplace/apps?src=wnblogmar2018\&search=confluence\&page=1](https://appsource.microsoft.com/en-gb/marketplace/apps?src=wnblogmar2018&search=confluence&page=1) {#toc-hId--1352531981}
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![confluence.PNG](/t5/image/serverpage/image-id/94616i9DE47A878C4BAEE6/image-size/large?v=v2&px=999 "confluence.PNG")


Answers:
author: SoftServe Support
body: Hi,

To start using Microsoft Teams for Confluence Cloud app, you need to install both the Confluence Cloud app from **Microsoft Teams Apps menu** and Microsoft Teams for Confluence Cloud add-on for your Confluence instance.

![Screenshot_15.png](https://community.atlassian.com/t5/image/serverpage/image-id/95913i11A6C3C2EE3AAA89/image-size/large?v=v2&px=999 "Screenshot_15.png")

### Prerequisites for installing App in Microsoft Teams {#toc-hId-1146376013}

* Office 365 (it should be Office 365 with Business license or Enterprise Office 365 and IT admin has to enable Microsoft Teams in Office 365)
* **Allow external apps in Microsoft Teams for Office 365 should be set to On.** IT admin has to enable it in the Admin center going to Settings ? Services \& add-ins ? Microsoft Teams ? choose Apps ? Allow external apps in Microsoft Teams ? On. Please mind that after enabling the external apps in Office365, synchronization may take several hours.

Also, in case your issue persists, we would kindly ask you to contact our support team by going to the following link <https://www.softserveinc.com/en-us/msteams-atlassian-privacy-policy> and filling in the form provided there.

Best wishes,  
SoftServe Team


author: Drew Cottrell
body: [@SoftServe Support](/t5/user/viewprofilepage/user-id/1161895) can you provide an answer? Guess we'll have to try out the new options from Move Work Forward.


author: Move Work Forward
body: Hi,

I think you need to go throw Teams to install it. OK. it is not there also. Sorry.

![Screen Shot 2020-05-13 at 17.47.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/94620iAF0CCA40E09B6C9E/image-size/large?v=v2&px=999 "Screen Shot 2020-05-13 at 17.47.06.png")

You can also give a go Microsoft Teams Confluence Connector - here is [the guide](https://moveworkforward.atlassian.net/wiki/spaces/DOCS/pages/891125777/Microsoft+Teams+Confluence+Connector+with+Bot+Cloud) and here you can give it a try - [paid](https://marketplace.atlassian.com/apps/1216348/microsoft-teams-confluence-connector) and [free](https://marketplace.atlassian.com/apps/1222079/microsoftteams-confluence-connector-lite?hosting=cloud&tab=overview) versions.

And feel free to schedule a FREE consultation on how to integration Microsoft Teams with Atlassian products - <https://www.moveworkforward.com/microsoft-teams-atlassian-consultation>

Cheers,

Leo

comments: author: Mark Wheeler
body: So have Microsoft removed their integration with Confluence? If so then the Microsoft Teams for Confluence Cloud app is no longer valid and should be removed from the Atlassian Marketplace.


Tags: addon-confluence-cloud-for-microsoft-teams

cloud