youngmon/atlassian-qna huggingface dataset:
I am creating a Training Program. What template do you recommend me using in Confluence?
Asked by Manuel Araica:

What template to use in Confluence if I want to create a Training Program?

thanks


Answers:
author: Shannon S
body: Hi Manuel,

Welcome to Atlassian Community! Happy to help.

You can review our list of [Confluence Templates](https://www.atlassian.com/software/confluence/templates), but I don't believe that any of them are truly suited to creating a training plan. My recommendation would be to have a look at the available [templating add-ons](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=templates) which are available from Atlassian Marketplace.

You can also create your own template in Confluence. You can review [Blueprints and User Created Templates](https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html) for further details on how to do that.

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Manuel Araica
body: Thanks Shannon


author: Anna Mitina _Stiltsoft_
body: Hi [@Manuel Araica](/t5/user/viewprofilepage/user-id/3789214)

You can use a template from [izi LMS for Confluence](https://marketplace.atlassian.com/apps/1214110/izi-lms-for-confluence-courses-quizzes-forms?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_id=1216111&utm_content=What+template+do+you+recommend+me+using+in+Confluence). It's a Confluence add-on that enables to create courses and quizzes in Confluence the same way you create pages and use them for training and onboarding. You will be able to use existing Confluence pages as your course modules.

[Watch a 2-minute video](https://www.youtube.com/watch?v=X-Qne0LAXtI&utm_source=atl_community&utm_medium=answer&utm_campaign=quizzes-traffic-sources&utm_content=What+template+do+you+recommend+me+using+in+Confluence)

Let me know if you have any questions :)


Tags: atlassian-marketplace

cloud

confluence-cloud
Shortcut Link for Confluence Page
Asked by Fabio Riesen:

I got a little Problem.

Im planing to print some posters with a link to a confluence page on it. The problem is, that I cant find a way to shorten this link. I know that there is a navigation point in the admin config, where you can set a shortcut. but this shortcut only works for outgoing links.

Is there a possibility to shorten a link to "wiki.domain/cookie" instead of "wiki.domain.confluence/home/pages/cookie"

i would be really happy about a working answer..


Answers:
author: Ajay _view26_
body: Perhaps <https://bitly.com/> would be of help ?


Tags: confluence-server

link

server

shortcut
HOw to use Chart macro
Asked by Dana Bar Lavie:

I have been trying to use the chart macro, but it does not generate a gannt chart, or any chart for that matter. The [chart](https://confluence.atlassian.com/doc/chart-macro-163415075.html?_ga=2.89374363.181717716.1584356161-1595155235.1583770195) instructions are very unclear.   

Can I request a video tutorial ?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Dana Bar Lavie](/t5/user/viewprofilepage/user-id/3173077)

See if [this video](https://www.youtube.com/watch?v=gXKeoIV3EzQ) has something that you could use.


Tags: chart

cloud

confluence-cloud
Zero downtime for upgrade from 6.13.6 to 7.3.3
Asked by Suneetha Kamma:

Hi,

I would like to know if the upgrade from Confluence from 6.13.6 to 7.3 is zero downtime. Couldn't find anything in the upgrade page.

Your help is highly appreciated.

Many Thanks

Suneetha


Answers:
author: JimmyVanAU
body: Hi Suneetha,

Confluence does not have zero down time upgrades. If you have Data Center, you can minimise the outage time in an upgrade by using read-only mode ([https://confluence.atlassian.com/confkb/how-to-make-confluence-read-only-311920317.html](https://confluence.atlassian.com/doc/using-read-only-mode-for-site-maintenance-952624304.html)), however, you've tagged your instance as server. Confluence Server does not have zero downtime/high availablity :)


Tags: confluence-server

server
Different License Tiers
Asked by Alexander Planitzer:

Hello,

I have a 50 User Confluence license and a 50 User GoEdit license (a Confluence plugin). I plan to upgrade my Confluence license to 100 users when the license expires in July.

My GoEdit license is about to expire now, so I would upgrade the GoEdit license to 100 users by now. So I would have a 50 user Confluence license until July, but 100 user GoEdit license. Is this valid?

Thanks

Nina


Answers:
author: Tansu Akdeniz
body: Hi [@Alexander Planitzer](/t5/user/viewprofilepage/user-id/1236670)

You shouldn't face any problem.

Please check this link: <https://www.atlassian.com/licensing/purchase-licensing#licensing>

**Can I purchase a Marketplace app at a User Tier other than that of the parent product?**
> **All Marketplace apps must match (or exceed) the parent product in terms of User Tier.** For example, if you license Jira Software at 100-Users, and Confluence at 50-Users, all Jira apps must be licensed at the 100-User Tier, and all Confluence apps must be licensed at the 50-User Tier.

Regards

comments: author: Alexander Planitzer
body: Great! Thanks for the help.
create a template for the creation of a new space
Asked by Michael_Huber:

Hi everyone :)  

i would like to create a template for the creation of new spaces. So when you click "create space" there?s a template you can choose with a treestructur of sites.  
I?ve heard that i will have to write that template in html.  
Does anybody know how I can do this?  

Kind regards,  
Michael


Answers:
author: Sajit Nair _Trundl_
body: hi [@Michael_Huber](/t5/user/viewprofilepage/user-id/3811723) , are you an admin ?  
If not, I don't think you would have the permission to do so..

There is an open ticket to let this functionality be available to users, to which you can vote on..

<https://jira.atlassian.com/browse/CONFSERVER-27596>

<br />

If you are, and have some developer skills, this guide should help you do it -

[write-a-simple-confluence-space-blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/)

Let me know if you need more help.

comments: author: Michael_Huber
body: Thank you for your answer. I?m not an admin at the moment but I?ll try to change that.


author: Moses Thomas
body: [@Michael_Huber](/t5/user/viewprofilepage/user-id/3811723) It is possible!

* As space admin of this space go to **Space Tools** \> **Content Tools \> Create New Template**
* **Click (+)** \> Other macros \> Search for the **Page Tree**Macro
* Mean while you need to have pages on this space for the pages to be displayed.
* When you click **Create page you will have possibility to choose this template**

You can also add the Create from Template button to your space by editing the page you want this button to be **Click (+) \> Other Macros \> Create from Template** Macro

choose your template from**Template name** drop down list.

Best regards,

Mo

comments: author: Michael_Huber
body: Thank you very much. Unfortunately, this didn?t work in the way I wanted. Sorry, I think I didn?t specify it enough.

Here is a a screenshot. So the goal is when i click "create space" this window pops up and i want a template here just like the "Vispiron DIGITAL Project Space". When i select the "Vispiron DIGITAL Project Space" there are many sites already integrated. I want to create another one of these templates.


author: Moses Thomas
body: [@Michael_Huber](/t5/user/viewprofilepage/user-id/3811723) Aaa No you cannot do it. But you can use template added in a particlar space. After the space has been created.


author: Michael_Huber
body: Alright, thanks a lot for your answers.


Tags: confluence-server

server
Migrating to an existing Confluence Cloud instance
Asked by Aaron Fisher:

Hi,

We've recently implemented Confluence (Cloud). I've been asked if we can migrate our Conflucene site into our Parent Companies site (also cloud), the end result being all our spaces, pages and users are copied into the parent companies Confluence site.

Possible? Or do we need to start from scratch again?

Cheers,

A


Answers:
author: Sri Kumar
body: Hi Aaron,  

Good day. Not sure if you are still looking for an answer to this question.

But you can migrate from one Cloud site to another cloud site: reference <https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/migrating-from-one-cloud-instance-to-another-cloud-instance>

- Sri Kumar


Tags: cloud
How do i open .hmtl file confluence page into my local?
Asked by bernadette.dejesus:

I did save my confluence page into .html file but i cant open it in my local


Answers:
author: Mario Abud
body: Hi [@bernadette.dejesus](/t5/user/viewprofilepage/user-id/3811273),

That's because you save only the html of the page, when you save make sure you put "Webpage, Complete"

![subir.png](https://community.atlassian.com/t5/image/serverpage/image-id/86611i147948F8D0055BCC/image-size/large?v=v2&px=999 "subir.png")Regards

comments: author: bernadette.dejesus
body: Thanks [@Mario Abud](/t5/user/viewprofilepage/user-id/2238508)


author: Dave Liao
body: Hi Bernadette! You saved a Confluence page to your computer, and you're unable to view it?

What happens when you open the HTML file in a browser like Safari or Chrome? Can you share a screenshot?

comments: author: bernadette.dejesus
body: **![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/86608i38023BF81B69D491/image-size/large?v=v2&px=999 "Capture.PNG")**


author: bernadette.dejesus
body: Hi [@Dave_Liao](/t5/user/viewprofilepage/user-id/1819957) ,

I tried to save the confluence page as .html file and tried to open it in my local. Unfortunately, it display only the loading icon of the confluence page.


Tags: cloud

confluence-cloud
Backing up confluence.
Asked by Josh_Kerbel:

Hi all,

I am attempting to back up confluence. I found these instructions, <https://confluence.atlassian.com/confcloud/create-a-site-backup-724765526.html> but they seem out of date?

Any thoughts.

Josh


Answers:
author: JimmyVanAU
body: Hi Josh,

To back up,

1. Open Confluence.
2. Click Settings cog icon.
3. Scroll down to "Backup manager" - it's the last section under "Administration", and click.
4. There you can click on a link to Create backup for server or cloud.

You can also go to [https://\<yoursite\>.atlassian.net/wiki/plugins/servlet/ondemandbackupmanager/admin]()

directly.

I've logged a ticket for you :)

comments: author: Josh_Kerbel
body: thanks


Tags: cloud
SKB suddenly became inaccessible
Asked by Seiichi Yamaguchi:

I used to be able to access the SKB homepage(<https://wiki.asml.com/wiki/confluence/display/kmexchange/Service+Knowledge+Base>). However, it suddenly became inaccessible. I did not know the contact information, so I asked here.


Answers:
author: Daniel Ebers
body: Hi Seiichi,

it will be almost impossible to state why the site has been shutdown.  
The common basis seems only to be that they use (used?) Confluence. Why the page now shows an error cannot be determined by the community - I'd try to contact the site owner if I were you, per mail or even per telephone if they should not provide an e-mail address.  

Cheers,  
Daniel
Resize image dimensions via html
Asked by Liel Blumstein:

Hi, I'm following the guide you uploaded here:

<https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html?_ga=2.229775452.1351235639.1584268894-1080593610.1551184434>

for adding an image inside a confluence table and can't seem to resize it when using the height/width flags, here's my code I guess i didn't understand something:

```
body= '<p class="auto-cursor-target"><br /></p><table><colgroup><col /><col /></colgroup><tbody><tr><th>One</th><th>Two</th></tr><tr><td><ac:image>ac:width="10"\> <ri:attachment ri:filename= "vacuum_levels_1_pick_attempt.png" /> </ac:image></td><td></td></tr></tbody></table><p><br /></p>'
```

Also, is it possible to use your api to open a new confluence page with the new editor? it seems to only open with the old editor when I'm doing it.

Thanks!


Answers:
author: Diego
body: Hello [@Liel Blumstein](/t5/user/viewprofilepage/user-id/2778079) ! As I understand, you need to resize images that are contained within a table in Confluence Cloud while using the new editor.

Since the Atlassian provided Source Editor is available solely for our Server platform, I believe that you are using one of the following plugins from our marketplace:
> * ++**[\[Atlassian Marketplace\] Source Editor](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=source%20editor)**++

Tackling the usage of images inside tables, we have a report that points to a similar situation. You can check the report here:
> * ++**[\[Confluence Cloud\] Resizing Images Inside of New Tables is Unclear or Impossible](https://jira.atlassian.com/browse/CONFCLOUD-65573)**++

++*A detail further down the line is that the documentation to which you are referencing is applicable only for the Server platform*++. You can see this detail here, in the top right corner of the document page:

![CloudxServer.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/86700iDAB00149F67C631E/image-size/large?v=v2&px=999 "CloudxServer.jpg")

Since our Cloud and Server platform are very distant from one another, some functionality may be different or non-existent when comparing one another. You can check further details on that here:
> * ++**[\[Atlassian Support\] Functional differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html)**++
> * ++**[\[Atlassian Support\] Compare Atlassian cloud vs server](https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html)**++

*TL;DR: The documentation is not valid for Confluence Cloud. Confluence Cloud and Server behaviors and peculiarities are different.*

I hope this shines some light into your issue! Looking forward to your reply.


Tags: cloud
Question about latex
Asked by Becky S:

I have NO idea if this is where I should ask this question. I'm writing answers to study.com's math questions. I can't find a thorough list of latex symbols in Confluence and I can't find how to strikethrough text. I found \\sout{text}, but that isn't working. If anyone can help me with that and direct me to a thorough list of latex code, that'd be great. Thank you in advance for your help.


Answers:
author: Oki__PolarisOffice_
body: [@Becky S](/t5/user/viewprofilepage/user-id/3810832)

If you are looking for an Addon for write LaTeX, I would like to recommend [LaTeX EASY math equation for Confluence.](https://marketplace.atlassian.com/apps/1224024/latex-easy-math-equation-for-confluence?hosting=cloud&tab=overview)

It is really easy and intuitive. Anyone who doesn't know LaTeX syntax well is able to write math equation with Selectable Formula Entry UI and Live Preview and Edit mode. Of course, it also provides LaTeX code input Entry UI for experts in LaTeX syntax.

Please check details.


author: Adam Rypel _MoroSystems_
body: Hello [@Becky S](/t5/user/viewprofilepage/user-id/3810832) ,

someone correct me if I am wrong, but LaTeX is not available in Confluence. You need a plugin for that, which you can find on Atlassian Marketplace.

This one seems to be the most used: [https://marketplace.atlassian.com/apps/1210882/latex-math?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1210882/latex-math?hosting=cloud&tab=overview)

Hope that helped.

Regards,

Adam

comments: author: Becky S
body: Thank you!


author: Adam Rypel _MoroSystems_
body: No problem! :)

Have a nice day, Adam


author: Becky S
body: You, too!


Tags: off-topic
How to make Page Title in a template a variable when creating the template?
Asked by un_chang:

I am creating a template page for my group to use. I like to be able to prompt the user the Page Name like when one create the how-to article page. But when I highlight the Page Title when creating the template, the variable feature is grey out/not active. Is there a way to do what I want? Thanks!


Answers:
author: Aljosha K?cher
body: I highly second this. It seems like this feature is still not available. I would like to use variables in the title so that the title gets auto-populated from the user input when creating a new page from the template.


Tags: cloud

confluence-cloud
How to display time spent on all stories within an EPIC?
Asked by Heiko Bee:

hi, i just want to display the time that are spent on all stories within a specified EPIC.

thanks in advance

H.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Heiko Bee](/t5/user/viewprofilepage/user-id/999926)

If you want these values to be displayed in confluence, you can do that if you add on your page a jira filter, and you add time spent and epic name. Then if you sort them by epic name, you will have what you want. Of course this means that you have to create the appropriate jira filter.

Let me know if that helps!


Tags: cloud
Why can't I add pictures?
Asked by Topaz Yaron:

Hello!

So far I've been adding pictures to my pages by pasting them while editing. For some reason it's not working anymore. The picture seem to be added but when I publish the page it's not there.

What happened and how can I add pictures now?

Thank you


Answers:
author: Shannon S
body: Hello [@Topaz Yaron](/t5/user/viewprofilepage/user-id/3810511),

Welcome to Atlassian Community, and thank you for reporting this to us! I just have a few questions for you.

1. Can you show me a screenshot of the page where the icon is missing?
2. Can you confirm that other users in Confluence are not having this issue?
3. What browser are you using and what version? Could you please test another browser too?

If other users are having the same problem, I would recommend that you report this issue to your Confluence admin. That way, they can raise a support ticket with us and we can take a look at your site.

Thank you!

Shannon

comments: author: Topaz Yaron
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046) Shanno!

Thank you very much, I turned to the person in charge in my organization and it he fixed it. I didn't have the picture icon but now I do. Thank you.


author: Shannon S
body: Hey there,

That's great to hear! Glad you were able to get everything fixed.

Take care, and have a pleasant rest of your week.

Shannon


author: David at David Simpson Apps
body: Have you tried dragging the image from your computer onto the page rather than pasting them?

comments: author: Topaz Yaron
body: Hi David!

Thank you for your reply!

I have, and it doesn't work. It seems like the icon to add a picture is not there anymore as well.


Tags: cloud
?Filter Results? Macro not displaying after refreshing page
Asked by steven.becerra:

I added the 'Filter Results' Macro onto a Confluence page. After publishing, the macro displays the correct items from JIRA. After refreshing the page or clicking a link to this page from another page, the macro box no longer displays anything.

The box below "What I'm working on" is where the 'Filter Results' Macro should display, but it does not after refreshing the page after publishing.

![screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/86540i37F86951148919A7/image-size/large?v=v2&px=999 "screenshot.png")


Answers:
author: Shannon S
body: Hello Steven,

Welcome to Atlassian Community, and thank you for bringing this up to us. I'm sorry you've been having so much trouble getting the Filter Results macro to work.

It sounds like you might have run into a bug we've encountered with Jira gadgets in Confluence, including the Filter Results macro:

* [CONFCLOUD-66601](https://jira.atlassian.com/browse/CONFCLOUD-66601) *Gadgets are not being displayed correctly on the new editor*

In this case, Jira gadgets in Confluence are usually either loading partially, or not at all. There's not a known workaround for this yet, but as soon as there is one, we'll go ahead and update it on the bug ticket.

Can you confirm if this sounds like the issue you've run into? Are you encountering the issue with any other gadgets or macros?

Regards,

Shannon

comments: author: steven.becerra
body: Hey Shannon,

This does appear to be the issue based on screenshots from the duplicate ticket, <https://jira.atlassian.com/browse/CONFCLOUD-67384>. At this point, I haven't seen the issue with other gadgets or macros, however I'm a relatively new user and haven't implemented too many of them.

Thanks,  
Steven


author: Shannon S
body: Hi Steven,

Thank you for confirming that. I see the statement from the developer that it's indeed the same issue, so please watch [CONFCLOUD-66601](https://jira.atlassian.com/browse/CONFCLOUD-66601) for updates.

I'm so sorry there's not a workaround for this yet, but I hope that it can be resolved soon!

Regards,

Shannon


Tags: confluence-cloud
Why is the user interface different in Confluence cloud and server version
Asked by Ruan_Hao:

I'm trying to decide which type of Confluence to buy, it seems that the Cloud version has a much better user interface than the Server version? For example the sidebar is at the left in Cloud and editing functions in Cloud is much more efficient and user friendly. If I buy the Server version, is there any chance to use the Cloud interface?


Answers:
author: Ste Wright
body: Hi [@Ruan_Hao](/t5/user/viewprofilepage/user-id/3810311)

There is a great comparison as Moses mentioned on [this answer](https://community.atlassian.com/t5/Confluence-questions/What-is-the-difference-between-Confluence-Cloud-and-Confluence/qaq-p/740302#M137105) - with some good links which explain the differences between Cloud and Server / Data Center.

It's best to take all those differences into account when making your decision.

From a UI perspective, worth keeping in mind that Confluence Cloud is receiving a new UI - see [this page](https://community.atlassian.com/t5/Confluence-articles/New-navigation-and-Home-are-coming-to-Confluence-Cloud/ba-p/1211418) for more information.

Ste


author: Moses Thomas
body: [@Ruan_Hao](/t5/user/viewprofilepage/user-id/3810311) Solved here already

[difference-between-Confluence-Cloud-and-Confluence-Server](https://community.atlassian.com/t5/Confluence-questions/What-is-the-difference-between-Confluence-Cloud-and-Confluence/qaq-p/740302)

Kind regards,

Mo


Tags: cloud
Ability to move page requires reauthentification
Asked by Anton_Melser:

I might be missing something but the "Move" option in the "..." menu for wiki pages disappeared after being logged in for a little less than a day. I had been testing with another user (in a different Chrome profile) but was able to move no problems with my main admin account, then the option stopped being given in the menu for any page after starting again this morning. I logged out and in again, and the option magically appeared again. I couldn't find an existing bug report - does this sound like a bug or am I missing something? Thanks!


Answers:
author: Ste Wright
body: Hi [@Anton_Melser](/t5/user/viewprofilepage/user-id/3570717)

It's not a bug I've seen before. If it does happen again, I would report it to Atlassian via [the portal](https://jira.atlassian.com/secure/Dashboard.jspa) and / or contact <https://support.atlassian.com/>

Usually "move" is tied to permissions - you need:

* "Add" and "Delete" Pages in the current space
* "Add Pages" in the new space

...however, if you're on the "Free" plan this shouldn't be an issue as you won't have access to the space permissions, which are all open for users.

Ste


Tags: cloud