youngmon/atlassian-qna huggingface dataset:
Unable to create user through rest api
Asked by Vikram Singh Rathor:

curl --request POST \\ --url '<https://Domain.atlassian.net/rest/api/3/user>' \\ --header 'Accept: application/json' \\ --header 'Content-Type: application/json' \\ --user 'emailID:API_token' \\ --data '{ "name": "charlie", "password": "abracadabra", "emailAddress": "email_ID_For_new_user", "displayName": "charlie", }'  

I am trying to create a user through Rest API, but getting errors  
error 01:

"errorMessages": \[  
"You must specify the products that user can access."  
\],  

also tried ref link but still getting error:  
ref link:

<https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/user-createUser>  

any solution?


Answers:
author: Victor Law
body: Hi [@Vikram Singh Rathor](/t5/user/viewprofilepage/user-id/5553461)

It is strongly recommended to refer to the following document for the user creation Atlassian Guard/Access:

* <https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/#api-rest-api-2-user-post>
* <https://confluence.atlassian.com/cloudkb/create-users-in-atlassian-cloud-using-postman-and-rest-apis-1318891779.html>

The REST API document you refer to is for **Jira DC 7.6.1** and **NOT** applicable for Jira Cloud.

Thank you.

comments: author: Vikram Singh Rathor
body: Thanks, this is helpful


Tags: cloud

jira-cloud
Create jira plugin for release page with location right sidebar
Asked by Sarita Bagul:

I have created one plugin and want to integrate it into the release page on the right-side collapse section. But I cannot place it in that location I am trying to create a Jira plugin specified for the release page. I am using the Atlassian connect method to create a plugin. The plugin's location needs to be on the right-hand side of the release page. However, I am unable to find that location which I need to mention in the module part of the Atlassian-connect.json file.  

<br />


Answers:
author: Lisa Forstberg
body: Hi [@Sarita Bagul](/t5/user/viewprofilepage/user-id/5553450)

You may get better answers in the community specified for app developers: <https://community.developer.atlassian.com/>

best of luck!

/Lisa


Tags: atlassian

atlassian-connect

cloud

jira-cloud

plugin
I want to remove the unassigned subtasks and completed subtask in the following query
Asked by Devi Gattu:

cf\[11101\] = 2290 AND issue in childIssuesOf(RMGPOO-14259) OR issue in childIssuesOf(RMGPOO-14403) OR issue in childIssuesOf(RMGPOO-14404) OR issue in childIssuesOf(RMGPOO-14406) OR issue in childIssuesOf(RMGPOO-14419) OR issue in childIssuesOf(RMGPOO-16514) AND issue not in childIssuesOf(RMGPOO-16337) AND cf\[11101\] = 2290


Answers:
author: Trudy Claspill
body: Hello [@Devi Gattu](/t5/user/viewprofilepage/user-id/5534075)

Welcome to the Atlassian community.

Please provide more information about what you are trying to do.

Are you trying to change the filter so that the results won't include unassigned sub-tasks?

When you say you want to "complete" the subtasks do you mean you want to transition them to a specific Status?

comments: author: Devi Gattu
body: Hi Trudy Claspill,

Thanks for responding!

I want to fetch the child issues (stories and subtasks )of above mentioned epics but there are issues like completed subtasks and stories, unassigned stories and unassigned subtasks and also every issue should have filed cf(11101)= 2290 as well so I want final out like

The query should exclude the unassigned and completed subtasks only .

Thanks

Devi G


author: Trudy Claspill
body: Try this filter. If it doesn't get you the results you want, let us know exactly what is wrong with the results. If an issue is included that you think should be excluded, tell us what attribute of the issue makes you think it should be excluded. If an issue is missing that you think should be included, tell us about all the attributes (status, issue type, assignee, custom field, and parent Epic to which it belongs) that make you believe it should be included.

```
cf[11101] = 2290 AND 
(issuetype != Sub-task and status != Complete AND assignee is not EMPTY) AND
(issue in childIssuesOf(RMGPOO-14259) OR 
issue in childIssuesOf(RMGPOO-14403) OR 
issue in childIssuesOf(RMGPOO-14404) OR 
issue in childIssuesOf(RMGPOO-14406) OR 
issue in childIssuesOf(RMGPOO-14419) OR 
issue in childIssuesOf(RMGPOO-16514) )

```


Tags: data-center

jira-data-center

jira-server

server
please help with Jira cloud integration in MS teams for free
Asked by Mohsin Taj:

please help with Jira cloud integration in MS teams for free?


Answers:
author: Abhi
body: Hi

Greetings good day,

To integrate Jira Cloud in MS Teams, the first step is to install MS Teams. Once installed, navigate to the left side bottom and click on "Apps". From there, search for Jira Cloud and add it to your teams. The integration process will then proceed smoothly.

Thankyou  
Abhi


Tags: cloud

jira-cloud
Assign Jira User to Asset User
Asked by Dominik Hebestreit:

Hello folks,

I need some help. I would like to map my Jira users automatically with the asset user.

We did a import of all users from the Azure AD and all users are also synchronised with Jira.

Now I need some help on how to map all users with the respective asset user.

The best attribute would be e-mail..

Thanks!!


Answers:
author: Alonzo Kennedy
body: Hello I am having same issue [https://community.atlassian.com/t5/Jira-questions/Assets-Management/qaq-p/2782481?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Jira-questions/Assets-Management/qaq-p/2782481?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)

Let me know if you get any help witht his or find anything in the community


Tags: asset

assets

cloud

jira-service-management

jira-service-management-cloud
Custom calculation of % Progress for Milestone issue type
Asked by Shrikant Bijapurkar _NTT DATA_:

Jira automation has an event "Issue transitioned to Done", but there is no way to write logic in this event. It allows is updating values of other fields, etc.. Our need is to iterate through all the epics in Milestone, add up all the % progess and divide by the number of epics. Then update the Milestone Issue Progress% field with this calculated number.

We use Structure, which correctly does exactly this.

But then there is no way to pass the % Progress value of Milestone in the Structure to "Progress%" field in the Milestone Issue.![Screenshot 2024-07-26 at 3.16.49 PM.png](/t5/image/serverpage/image-id/338117i442573676A0D9E73/image-size/large?v=v2&px=999 "Screenshot 2024-07-26 at 3.16.49 PM.png")


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@Shrikant Bijapurkar _NTT DATA_](/t5/user/viewprofilepage/user-id/5143007)   

If you want to synchronize the Progress column value in your structure with the Progress field in Jira, you can do it by using an Effector. You can find out more how it can be done in [our documentation with instructions](https://help.tempo.io/structure-dc/latest/effectors).  

I hope this helps. If you need further assistance or if you have other questions about Structure, please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051).  

Best regards,  
Stepan  
Tempo (the Structure app vendor)


Tags: cloud

data-center

jira-cloud

jira-data-center
Que permisos son necesarios para completar horas de alguien de tu equipo?
Asked by ANA MARTOS TRENADO:

Estoy intentando completar horas de una persona de mi equipo que est? de vacaciones y las olvid? y me da el siquiente error:

![image.png](/t5/image/serverpage/image-id/338118i25EE55E61932732F/image-size/large?v=v2&px=999 "image.png")

Que permisos corresponder?an? Porque no los localizo, o al menos ya deber?a tenerlos.  
Gracias


Answers:
author: John Funk
body: Hola Ana: ?Bienvenido a la comunidad Atlassian!

?Est?s usando una aplicaci?n complementaria como Tempo? ?O algo mas?


author: Dick
body: In the Permission Scheme, you find the project roles that are associated with   

**Edit all Worklogs**

You need to have one of the project roles listed there.


author: Dick
body: For all others, I googled the translation of the above:  

I am trying to complete hours for a person on my team who is on vacation and forgot them and I get the following error:

There is no "Log work for others" permission on the target project and no "Manage work logs" permission on a team with the work log owner as a member

What permissions would apply? Because I can't locate them, or at least I should already have them.  
Thank you


Tags: cloud

jira-cloud
Audit log (JIRA issue edit)
Asked by Peter Radenciuc:

Hi everyone,

I'm quite new to Atlassian. Still learning a lot...

How can it be, that there are no JIRA issue edits in the past 2 Months? A simple guess is about 50K edits, probably a lot more...

![Unbenannt.PNG](/t5/image/serverpage/image-id/338099i2528C839E3CD1952/image-size/large?v=v2&px=999 "Unbenannt.PNG")


Answers:
author: Ollie Guan
body: Hi [@Peter Radenciuc](/t5/user/viewprofilepage/user-id/4615731) ,

You can choose whether or not to store user-created activity in the audit log. User-created activity refers to actions users take.

<https://support.atlassian.com/security-and-access-policies/docs/track-organization-activities-from-the-audit-log/>

* Go to admin.atlassian.com. Select your organization if you have more than one.
* Select Security \> Audit log.
* Select Activity settings.
* Select Product \> Stored to start storing user-created activity.
* Select Product \> Not stored to stop storing user-created activity.

comments: author: Peter Radenciuc
body: Hello Ollie,

thank you. So the explanation seems to be rather easy - you only get to see user-created activity, if you have an enterprise plan.

I have a premium plan.

Darn it... thanks!


author: Anandhi Arumugam
body: Hi [@Peter Radenciuc](/t5/user/viewprofilepage/user-id/4615731) System level Audit logs don't capture Issue Change history. You need to check this under the History table on each issue or follow [this](https://community.atlassian.com/t5/App-Central/Audit-in-Jira-How-to-get-Jira-audit-log-and-issues-changelog/ba-p/1928652) documentation to get the change log for multiple issues

Hope this helps.

comments: author: Peter Radenciuc
body: Hello Anandhi,

thank you for your prompt answer, this is unfortunately of no help, as I am not looking for issue changes, rather for user activity.

Could be that my question was a bit odd.. Thanks again.


Tags: cloud

jira-cloud

not-applicable

organization-administration
Task - > Start in Progess -> opens up a Popup with resolution - but i don't want this
Asked by Fabio Scarvaglieri:

Hi when I transition a TASK to start in Progress in get an popup.

this issue appears only in ISSUE TYPE "TASK"

Is there anyone that could help me to remove this Popup - as i dont want to set an resolution - at Start in Progress there is absuletly no need to set an resolution.

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/338090i81750885A7BB598E/image-size/large?v=v2&px=999 "grafik.png")

is this the right place?

![firefox_5Jrk7zGsOY.png](https://community.atlassian.com/t5/image/serverpage/image-id/338092i52231F8AC01DE5D3/image-size/large?v=v2&px=999 "firefox_5Jrk7zGsOY.png")


Answers:
author: John Funk
body: Hi Fabio - Welcome to the Atlassian Community!

It is probably in the screen Workflow Screen - 14 that is attached to the transition. Either remove that screen from the transition, or modify the screen to remove the Resolution field, or use a different screen.

comments: author: Fabio Scarvaglieri
body: thx a lot - it worked


author: John Funk
body: Great! Can you please click the Accept answer button above so we can close this one out? Thanks!


author: Tim Kopperud
body: Hi [@Fabio Scarvaglieri](/t5/user/viewprofilepage/user-id/5101408), welcome to Atlassian community.

You are almost at the right place, that means you will find this within the Workflow editor. Your last image is from the Workflow editor, but you are on the wrong place.

Click on the transition that leads to **In progress**, so it becomes "active" (I have in my example below clicked on the transition going to "Done");

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338094i3AEDBC3FA0DA0EA4/image-size/large?v=v2&px=999 "image.png")

and then press Edit (see red arrov).

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338093iF85B39374631F1F9/image-size/large?v=v2&px=999 "image.png")

Make sure the screen dropdown is set to none. That means no screens are popping up during that transition.

Tip: You might also double click on the transition to open the **Edit** dialog instantly.

TimK.

comments: author: Tim Kopperud
body: Hi [@Fabio Scarvaglieri](/t5/user/viewprofilepage/user-id/5101408), thanks for accepting my answer.

TimK


author: Anandhi Arumugam
body: Hi [@Fabio Scarvaglieri](/t5/user/viewprofilepage/user-id/5101408) Click on the Edit button on the right side on your second screenshot. Your should see the name 'Workflow Screen -14' against screens. Click on the drop down and set it to None. Publish the changes and this should remove the pop up screen from the In progress state.


Tags: cloud

jira-service-management

jira-service-management-cloud
How to Migrate Issues Between Jira Projects While Retaining All Fields and Tabs?"
Asked by Tharunkumar B:

I have a Jira project, **Project A** , which contains 15 issues. I need to copy or export/import these issues to another project, **Project B** . However, after migrating the issues, I've noticed that some fields and tabs are missing in **Project B**.

Example:

<br />

(*Project A showing tabs and fields*)

After the migration or copy, **Project B** has missing fields and tabs:

<br />

(*Project B missing tabs and fields*)

**Steps Taken:**

* Used CSV import to migrate issues.
* Attempted Bulk Copy Issue functionality.

**Questions:**

1. What is the best way to ensure that all fields and tabs are preserved when migrating issues between Jira projects?
2. Are there specific settings or configurations that need to be matched between the source and destination projects to avoid missing fields?
3. Should I manually recreate fields and tabs in **Project B**, or is there a more efficient method to synchronize them?

I would appreciate any guidance or suggestions to resolve this issue.

Thank you!


Answers:
author: John Funk
body: Hi [@Tharunkumar B](/t5/user/viewprofilepage/user-id/5302946)

When you migrate/move issues like that from one project to another, you need to take a few things in mind. If issues in Project A use Components, Releases, and/or Custom fields that have a Context just for Project A (or at least do not include Project B or are not Global), those items need to be setup in Project B before the migration. In other words, create the same Components exactly as well as the Releases. For the Custom fields, you need to update the Context to include Project B if the custom field is not global.

Next, you need to review the screen schemes used by each project. If project A uses a screen with 3 tabs, but Project B does not. Then you either need to change Project B to use the same screen scheme as project A or modify the screen in Project B to add those tabs. This can be done after the fact, and might be all that you need to do right now to see the fields from Project A within the Screens for Project B.

comments: author: Tharunkumar B
body: Thanks [@John Funk](/t5/user/viewprofilepage/user-id/7148)


author: John Funk
body: You are welcome!


Tags: jira-server

jira-unknown-hosting-type

server

unknown-hosting-type
Trello Board Not Loading
Asked by ICMalta Social Media:

Trello Board is not loading for us.

We can not see the current boards and open new one's. Is there anyone having the same issue please?


Answers:
author: Nikola Perisic
body: Welcome to the community [@ICMalta Social Media](/t5/user/viewprofilepage/user-id/5428561) !

Trello is having an ongoing incident: <https://trello.status.atlassian.com/>
trello
Asked by Claudia Dorn-Cuglietta:

Is trello down? I can not reach my board.


Answers:
author: Nikola Perisic
body: Welcome to the community [@Claudia Dorn-Cuglietta](/t5/user/viewprofilepage/user-id/5428526) !

Yes, Trello is currently under active incident:

<https://trello.status.atlassian.com/>

To keep updated, click on the Subscribe button within the alert.
We are experiencing problems with the loading of the bulletin board.
Asked by Virginia Valfr?:

As soon as I open Trello I found out this message saying "We are experiencing problems with the loading of the bulletin board"

Does anybody knows why and what con I do about it in order to restablish my board?


Answers:
author: Nikola Perisic
body: Welcome to the community!

Yes, there is an active incident on Trello. You can follow it in here: <https://trello.status.atlassian.com/>

Click on Subscribe within the alert itself in order to be informed.
Why my Trello is dead? I can't access to my projects! I didn't touch anything wrong!
Asked by MACO DJ Live the Music:

Why my Trello in dead? I can access to my project! I didn't touch anything wrong!

![Screenshot 2024-02-13 alle 11.09.48.png](/t5/image/serverpage/image-id/306061i62B49D5743E54394/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 alle 11.09.48.png")


Answers:
author: Alina Kurishko
body: Hey there,

There's been an incident today, but Trello should already be back up and running. You can check our Status page for more details: <https://trello.status.atlassian.com/>

Alina \| The Trello Team
Trello down?
Asked by Kayla Borrageiro:

Hey everyone! Not sure if this is a me issue or it's happening to everyone using Trello. I'm getting a "You have been disconnected from Trello" message, and refreshing appears to start working, but then it's like it loses connection.

I've refreshed the browser, closed and opened Trello, disconnected and reconnected to the Wifi, and it still has issues.

Anyone else experiencing this?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Kayla Borrageiro](/t5/user/viewprofilepage/user-id/5428452) !

Trello is under an active incident: <https://trello.status.atlassian.com/>

You can subscribe to the alerts by clicking the Subscribe within the alert.
Why my Trello in dead? I can access to my project! I didn't touch anything wrong!
Asked by MACO DJ Live the Music:

![Screenshot 2024-02-13 alle 11.09.48.png](/t5/image/serverpage/image-id/306060iAB0B6246CBA754C8/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 alle 11.09.48.png")


Answers:
author: Alina Kurishko
body: Hey again,

I've just replied to your other post here - <https://community.atlassian.com/t5/Trello-questions/Why-my-Trello-is-dead-I-can-t-access-to-my-projects-I-didn-t/qaq-p/2607373> ?

Hope everything's back to normal now!

Alina \| The Trello Team
??????? ???, ???????? ????????? ???????
Asked by ????????? ?????????:

??????? ???, ???????? ????????? ???????


Answers:
author: Nikola Perisic
body: Welcome [@????????? ?????????](/t5/user/viewprofilepage/user-id/5428474)

There is an active Trello incident,visit:

<https://trello.status.atlassian.com/>

Click on Subscribe within the alert itself in order to be informed.
I lost all workspaces and boards today
Asked by Vladimir Colic:

pls can you help me return my boards for the workplace: The ?oli?s :)

Since this morning, there has been an error, and I could not see any board...

Last night I checked everything was working.

Thank you in advanced.

Vladimir


Answers:
author: Nikola Perisic
body: Welcome to the community [@Vladimir Colic](/t5/user/viewprofilepage/user-id/5428390) !

There is active incident on Trello, please check this page: <https://trello.status.atlassian.com/>

comments: author: Vladimir Colic
body: Thank you.
Nous ne parvenons pas ? charger Trello
Asked by DOSSETTI:

Bonjour,

Impossible d'avoir mon agenda Trello.

"Nous ne parvenons pas ? charger Trello"...

Des infos ?

Merci


Answers:
author: Alina Kurishko
body: Hey,

Trello experienced an incident earlier today due to which you saw the error message. Everything should be back up and running now ?

You can find more information about the incident here: <https://trello.status.atlassian.com/>

Alina \| The Trello Team
Trello is not loading at all
Asked by Sonja S_:

Hi, our whole Team is having issues as Trello isn't loading at all.  
Any feedback on what is going on, and when can be expected to be up and running OK again?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Sonja S_](/t5/user/viewprofilepage/user-id/5361934) !

Trello is having an active incident. Please check: <https://trello.status.atlassian.com/>

comments: author: Sonja S_
body: Hi [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) thanks.  
Any chance we get to know when it can be expected to be up and running?


author: Nikola Perisic
body: Hello [@Sonja S_](/t5/user/viewprofilepage/user-id/5361934) , you can subscribe to the alerts by clicking on the Subscribe button within the alert of Trello.


author: Sonja S_
body: Thanks [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) just subscribed, thanks!


author: Ahmet TOK
body: Same here. I hope it is resolved fast. wish you guys best.


author: Waed Alshiyyab
body: same here
Trello Not Working/Loading
Asked by Ben Martinez:

Is anyone else having issue's today?

Cant seem to load job cards loaded or access the boards properly!


Answers:
author: Dreamsuite Mike
body: <https://trello.status.atlassian.com/>

![Screenshot 2024-02-13 04.06.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/306034i7BBB67C88F1F60E5/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 04.06.08.png")

Looks like they are working on it. However the message is incorrect by my reckoning, it is not responding slowly, it is **down!**

I have fed that info back through the community and hope they fix it very soon. If I have any updates before you see, I will update here...

comments: author: Lynne Horton
body: Unable to log in to Trello at all today.


author: Bj?rn Andresen
body: We have issues as well at my office (2 users).

It's somewhere between unbelievably slow and not working at all.

comments: author: Lynne Horton
body: Not working at all
two members to one checklist item
Asked by Luigi:

Hi everyone! Is there a way to add two members to one checklist item?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Luigi](/t5/user/viewprofilepage/user-id/5428315) !

You can add more members to the card itself, but for the checklist item, the only to "add" a member is to mention them on the checklist.

comments: author: Luigi
body: ok, thank you
I created Board on my Trello account,
Asked by David Tomashvili:

I've set up a board on my Trello account, and I'm looking to customize visibility for different users within the board. Specifically, I want certain individuals to have access to specific events, while others should be able to view different events. How can I achieve this?


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@David Tomashvili](/t5/user/viewprofilepage/user-id/5428274)

As of now, there is no functionality of changing board elements visibility for different users in Trello. You can however create separate boards with different members added to them to achieve similar effect.