youngmon/atlassian-qna huggingface dataset:
{Section} Border = True is not working
Asked by Phil Czarnota:

Hello!

I am wondering if anyone has experienced an issue when setting the Border value to True and it ends up not working. This has been going on for a while and it certainly worked before (I can go and view pages where it still shows up).

Has anyone had any luck fixing this little issue?

\*fixed typo


Answers:
author: Phil Czarnota
body: Thomas, thank you for your response. So I am actually using the cloud version and am selecting the macro then editing it's properties. From there I just click the checkbox.


author: Thomas Schlegel
body: Hi Phil,

this works for me:

{section:border=true}  
{column}  
{column}  
{column}  
{column}  
{section}

Do you have a typo? The correct spelling would be "border", not boarder.
Jira plugins upgrade
Asked by Stephen Shoup:

I know I am in the Confluence area, but I recently upgraded all of my Jira plugins accidentally. Would those impact formatting parent pages and sub pages differently in Confluence? I am thinking that it wouldn't, but wanted to dboule check.


Answers:
author: AnnWorley
body: I am not sure whether you mean your JIRA plugins in JIRA or the JIRA related plugins in Confluence, but either way it shouldn't impact page hierarchies in Confluence.

If you are having formatting issues in Confluence, pelase describe them so we can put our heads together and hopefully resolve them.


Tags: app
Links to Confluence pages in JIRA
Asked by Lara Ramsay:

I read this: "*Whenever* a JIRA issue is mentioned in a Confluence page using the *JIRA Issue Macro* , JIRA will create an issue link to that page for you, automatically." to mean that "**whenever**" an issue was mentioned, the link would be created.

I have a confluence page that is a "hub" for lack of a better word, for a Feature. On that page, I inserted the JIRA macro and my filter criteria ("project = xyz and issuetype = story and component = 123 and fixversion = R.1" for example). I get a result - say 10 issues or so.

That is inserted in the page, but no "mentioned in" links are created in the corresponding JIRA issues. But the "mentioned in" link is created if only one result is returned.

If I do the exact same filter but return only one result, the link is inserted in the JIRA issue.

Is it not possible for the "mentioned in" links to be created if the JIRA issues macro produces more than one result?

This is problematic for our use case: users should be able to be in their story in JIRA and see the "mentioned in" link back to confluence. We don't want the users to have to create a link jira -\> confluence on each story. The wording "*Whenever* a JIRA issue is mentioned in a Confluence page using the *JIRA Issue Macro* , JIRA will create an issue link to that page for you, automatically" seems incorrect - or are we doing something wrong? We've checked all our settings - the one by one links work fine, so it doesn't appear to be that.

Thanks for any help.


Answers:
author: Thomas Schlegel
body: Hi Lara,

since the content of the table (the Jira issues at the moment you are watching the Confluence page) may change each time you reload the Confluence page, the issues are not linked to the page.

The link is only created if you add one single Jira issue on your Confluence page.

comments: author: Lara Ramsay
body: Well darn. Thanks for answering :)


author: Lara Ramsay
body: I may have explained this incorrectly. If my filter returnes one result and I chose Single issue as the Display as type, a "mentioned in" link is created on the JIRA issues.

If I select Table as the display type, the link in JIRA is not created.

So I guess it would be a lot easier to say:

Is it not possible for automatic "mentioned in" links to be created in JIRA when the display type of Table is selected in the JIRA filter issues macro.

Thanks.
Confluence-powered doc available via Service Desk search?
Asked by Sharon Metzger:

We currently have Jira Service Desk that connects to an external-facing Confluence instance for knowledge base articles. I would like to publish the entire product doc set on that external Confluence instance, but would want to have each product's doc in a space separate from the KB space. I can certainly publish those spaces and point customers to the topics directly. But I would like to have Service Desk users be able to search all of the content -- product doc and KB.   

Is there a way to do this, given that JSD only points to one (KB) space? Is there a good way to hop from JSD's search box to a portal that searches all the available spaces on that Confluence?


Answers:
author: Hermance NDounga
body: For now, you can only tight one JIRA Service Desk portal to one Confluence space.. However, this is not a tested solution but it may work :

On JIRA Service Desk you can create as many portal/project that you want. If you have several portals, they will be grouped under the ["help center"](https://confluence.atlassian.com/servicedeskcloud/using-the-help-center-788955264.html#Usingthehelpcenter-Searchingacrossmultiplecustomerportals) (it's like one level higher of the portal because it groups all the portal together). So if you tight your portals to other spaces, and that you provide your customer with the link of the help center (it will probably be <https://xxx.atlassian.net/servicedesk/customer/portals> instead of <https://xxx.atlassian.net/servicedesk/customer/portal/2>), it seems that when you type in the search bar it searches for all the request types and all the knowledge bases. You'll just need to give the permissions to your customers on all the projects, and create no requests types in other projects so no tickets will come from there.

Let me know if it worked !

Hermance


Tags: jira-service-desk
Macros cannot be edited or added after upgrade to Confluence 6.2
Asked by Shari Barchus:

We have a similar problem as [this](https://community.atlassian.com/t5/Confluence-questions/Macros-not-available-after-Clearing-Plugin-Cache-in-Confluence/qaq-p/459549) , but the suggested steps have not worked for us.

After upgrade from Confluence 5.8.9 to 6.2.0, we are having issues with page macros. Some tests we ran:

* can past video url and macro gets added to page
* can use the shortcut ! to attach a file to the page
* if using the shortcut {, we get a pop-up message: FAILED TO GET MACRO DETAILS
* if we try to EDIT an existing macro, nothing happens (macro config options do not appear)
* if you try to add a macro with the Macro + on the menu, nothing happens

Plugin cache was done after upgrade, before startup

Just fyi - we also rebuilt the index from scratch, before startup

This [article](https://confluence.atlassian.com/confkb/confluence-macros-missing-in-macro-browser-429917256.html?_ga=2.249745478.1157948343.1496674807-1085772092.1496168479) does not appear to relate to us

Default Macro Metadata Provider plugin was aleady enabled by system

Looking for some other suggestions to check. Thanks :)


Answers:
author: Brian Jones
body: I would suggest reaching out to Atlassian Support for this now, as it could be that you will need to rollback and do the upgrade again, but hopefully thats not the case.

I would suggest going into plugin safe mode and see if you still have the issue. That would eliminate any plugins being the issue

comments: author: Shari Barchus
body: Thanks Brian - we did alrady try SAFE mode and issue still exists.


author: Brian Jones
body: Are there any failures in the startup logs? What Database ,and version ,are you using?


author: Shari Barchus
body: This one is on a 5.6.36 MySQL database

Nothing helpful so far in the logs, btut will send a support zip over to Atlassian. Thanks again!
I cannot see comments on posts on my desktop, only on my mobile confluence app
Asked by Whitney Tamaki:

I receive notifications of comments being made etc. via my mobile confluence app, but do not recieve anything on my desktop. When I search the page on confluence, I am still unable to see comments.

Thanks


Answers:
author: Dan Breyen
body: [@Whitney Tamaki](/t5/user/viewprofilepage/user-id/1135483) [@Sarah](/t5/user/viewprofilepage/user-id/3345944) is this still an issue for you? I just added a comment in our Confluence Cloud and the comment is visible on my PC and in the app.


author: thais
body: Hi, Whitney,

As we'll need further information in order to troubleshoot, we opened a ticket with us at Support that should reach you soon.

Best regards,  
Thais

comments: author: Sarah
body: Was this resolved? I am having the same issue of not being able to see comments despite having the "add" comment permission to the space.


Tags: confluence-cloud

comment

desktop

mobile

notification
How should I add calendar in Confluence version 5.10.1
Asked by Jigar D Patel:

I am unable to locate under "Insert More items" section.


Answers:
author: Marcelo Horlle
body: Following up on Ann's reply, in case the Team Calendar Macro doesn't appear to you on the path that she shared, you will need to install it.

You can find all the needed instructions here at [Team Calendar in Marketplace](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars/server/installation).

comments: author: Jigar D Patel
body: Thank Macelo. I don't have it install so I will probably need this.


author: Marcelo Horlle
body: Hey Jigar,

Then that is the problem, you will to purchase it through our Marketplace to have it available on your Confluence installation.

I am glad that it helped! :)


author: AnnWorley
body: It should be in the macro picker as well as the plus menu:

![Screen Shot 2017-06-08 at 11.25.03 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/1991iBF648F3A3DDEDA36/image-dimensions/401x384?v=v2 "Screen Shot 2017-06-08 at 11.25.03 AM.png")

Is there a **Calendars** option on the header of your instance? It is possible that Team Calendars is not installed if you are not seeing the options.

comments: author: Jigar D Patel
body: Yes, I am not seeing Team Calendar option listed. Is that one of the paid service/add-on?


author: Thomas Schlegel
body: Yes, you have to buy this add-on.
site confluence.atlassian.com returns 503
Asked by antony:

![e7d4ce4272d91fd08363b0ccb42984cd.png](https://community.atlassian.com/t5/image/serverpage/image-id/1990i05DE3236762EB935/image-size/large?v=v2&px=999 "e7d4ce4272d91fd08363b0ccb42984cd.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@zherebkin](/t5/user/viewprofilepage/user-id/1126629) ,

probably there was some maintenance activity at that time.

Fabio
How to successfully migrate a moinmoin wiki to confluence?
Asked by stanley_nyadzayo:

I have searched and read about the UWC which has not helped in my project. I am looking for alternative solutions and suggestions from anyone who may know of a possible way to convert and migrate a MoinMoin wiki to Confluence.


Answers:
author: Mirek
body: Maybe this can be helpful?

<https://github.com/sjbotha/moin2confluence>


Tags: conversion

html
How to Update a Confluence Page with a Java Program
Asked by Sarah Chipman:

Hey All!

I'm trying to update a confluence page everytime a certian Java program is excecuted. I don't have any code written to solve this problem yet, mostly because I don't know how or where to look for help.

I don't have a whole lot of experience with this sort of thing, and to be quite honest I'm not sure even where to start researching to solve this problem. If you have any ideas about how I might approach this or where to start looking, that would be much appreciated.

Thanks!


Answers:
author: Thomas Schlegel
body: Hi Sarah,

I think the answer to that question will help you:

<https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-update-a-page-in-Confluence-5-5-3-via-rest-call/qaq-p/486757>

comments: author: Sarah Chipman
body: Thanks so much!
Is there a bug with the 'Ask a Question' macro?
Asked by Jonathan Beattie:

Hello, I have been having the following issues with the 'Ask a Question' macro (for reference, I am on the Atlassian Server option, Confluence version: 6.0.6):

* When I ask a Question directly from the 'Ask a Question' button/macro that I have added to Confluence pages, it does not give me recommended Topics. When asking a Question on the main Questions space, recommended topics will populate as I'm entering my topic tags, but this is not the case with the 'Ask a Question' button. This allows people to enter numerous variations of the same topic tag and makes it harder to track usage of topics. Can someone please look into this issue and/or tell me how to fix it?
* I also see an issue with the 'Popular Questions' macro when I also utilize the 'ask a question' button as part of the macro. If no questions have been asked with the Topic tags that I include in my 'popular Questions' macro, then the 'Ask a Question' button does NOT display, but it will display once the first Question is asked that uses one of the pre-defined Topics for that 'Popular Questions' macro. Can someone please look into this issue as well?

Thank you!


Answers:
author: AnnWorley
body: I reproduced the first issue and opened a suggestion to have the behavior changed:

[When asking a question via Ask a Question button, or Create \> Ask a question, notify users of similar questions](https://jira.atlassian.com/browse/CONFSERVER-52565)

I could not reproduce the second issue. Here is a screenshot to make sure I am understanding correctly:

![Screen Shot 2017-06-08 at 1.39.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/1995i219D3BBAED192237/image-dimensions/536x317?v=v2 "Screen Shot 2017-06-08 at 1.39.31 PM.png")

I have no questions under the *test*topic, but the Ask a Question button appears. I tested on Confluence 6.0.6 but maybe my version of Questions is different. I am on 2.4.19. If you are on a lower version, upgrading may fix that second issue.


Tags: bug

jira

questions-for-confluence
Confluence.atlassian.com is down: 503 error (8-June)
Asked by Michael Thompson:

Confluence.atlassian.com is unreachable, I'm getting 503 pages. The Atlassian Status page has no information. This occurring for the Documentation pages.

I assume support is aware of this? Any updates or ETA on a fix?

Thanks for any info you can provide!


Answers:
author: Michael Thompson
body: Status page has been updated and they are working on the problem. Thank you Atlassian!


author: Thomas Schlegel
body: yes, you're right. They seem to have some problems. But I hope, they have some monitoring tools on that...


author: Michael Thompson
body: The only status I see is regarding Kanban boards. I'm just trying to access JIRA documentation for 7.3.3 via the atlassian support site.

<https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html>


author: Michael Thompson
body: It may have been up, but it's down again. New error screen though:  

**Error 503 Service Unavailable**

Service Unavailable  
**Guru Meditation:**   
XID: 1564232204

Varnish cache server


author: Thomas Schlegel
body: The server's up now. You can see the actual system status here:

<http://status.atlassian.com/>
Change URL in Email-Notification
Asked by Reinhard Spindelberger:

Hi!

is there a way to change the link received in an email?

For example: I share a page with User X --\> User X receives a mail with the title of the page --\> the link which is associated with the title should start with *"what_i_want* *//*"https://confluence...

Kind regards!


Answers:
author: Thomas Schlegel
body: Hi Reinhard,

customizing the email templates is described here:

<https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html>


Tags: email

template
Unable to Load Repository from Cloud Bitbucket to Bamboo
Asked by jagadeesansrinivas:

Hi,

I installed "atlassian-bamboo-6.0.1" and created repository in Bitbucket Cloud.

I Tried to Load the Repository from Bitbucket Cloud to Bamboo.

I am getting the error message "Failed to load data from Bitbucket. \[500 Internal Server Error\]"

Attached Screen shots for your referance.Kindly help me on this to resolve.

![Bitbucket.PNG](/t5/image/serverpage/image-id/1981i4B40C0D9CA352E6B/image-size/large?v=v2&px=999 "Bitbucket.PNG")


Answers:
author: s2zaman
body: This Bamboo Knowledge Base ++**[article](https://confluence.atlassian.com/bamkb/fail-to-create-bitbucket-cloud-repository-in-bamboo-879248041.html "Fail to create Bitbucket Cloud repository in Bamboo")**++ may help.


author: jredmond
body: Use your Bitbucket username, not the email address.

comments: author: jagadeesansrinivas
body: Hi Jim,

Thank you very much for your reply.

I used the Bitbucket username instead of email id,but still the same issue exist.

![Username.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/2006iEA026EA052F5A794/image-size/large?v=v2&px=999 "Username.PNG")


author: Gerhard Mudde
body: Having the same problem here!


Tags: bamboo

bitbucket-cloud
Copy past macro
Asked by Pedro Felgueiras:

Is it possible to past the sintax of a nacro and confluence interpert it as a macro.

Now, I'm pasting {jiraissues:key=PRD-100} on my page and confluence interpert it as text. If I delete the last charater and insert it again it interperts it as a macro.

I try the find and replace and it didn't work. It's about 500 issues and I can't make the processe of deleting the last character to all of them.

Best regards,

Pedro Felgueiras


Answers:
author: Stephen Deutsch
body: In edit mode, move the cursor to where you want to insert the text, and then you should click on the insert button (+ sign) and then "Markup", or you can press Ctrl+Shift+D (or Cmd+Shift+D on mac).

Once the window opens, make sure that "Confluence Markup" is selected and paste the issues on the left side of the dialog box, and then you should see a preview on the right. If you are satisfied, then click insert, and then the content should be there on your page.
account password maintain
Asked by Anderson Hsu:

Dear Support Team,

Would it be possible to use sql command or plugin to maintain account password ? Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Where? What system(s) are you thinking of?

You should not even think about doing it with SQL, it's not going to be pleasant.

comments: author: Anderson Hsu
body: Dear Nic,

We use confluence 5.8.2 which installed in ubuntu . Because we will modify some account password each month, we try to find out solution about the question. Thank you.


author: Nic Brough -Adaptavist-
body: Ok, you definitely don't want to try that with SQL, it will break.

If you want to force password changes, you could script something that hits the "reset my password" link for the account, but setting one automatically is probably best done with an add-on such as Script Runner.


author: Anderson Hsu
body: Dear Nic,

Can we use sql command to delete or disable account ?

Probably I can use the plugin <https://marketplace.atlassian.com/plugins/com.artemistech.confluence.plugins.bulkuserupload/server/support> and use delete account together to do the same result.

(Additional information: I don't know how to use script runner, so I use alternative way to make the same result)

Thank you.


author: Nic Brough -Adaptavist-
body: No, I already said you don't want to do this with SQL (You can, but you will need to stop the service first, and understand the database in detail)

I would strongly recommend an add-on for doing this, as it will go through the API and do it properly.


Tags: password
Search manager to search for entities
Asked by Anna Kuzova:

Hello!  

We tried to use search manager to search for entities  
[https://docs.atlassian.com/confluence/5.8.9/com/atlassian/confluence/search/v2/SearchManager.html\\\\](https://docs.atlassian.com/confluence/5.8.9/com/atlassian/confluence/search/v2/SearchManager.html/) It works fine BUT RelevantSort is not working  
[https://developer.atlassian.com/static/javadoc/confluence/4.0/reference/com/atlassian/confluence/search/v2/sort/RelevanceSort.html\\\\](https://developer.atlassian.com/static/javadoc/confluence/4.0/reference/com/atlassian/confluence/search/v2/sort/RelevanceSort.html/) We want to sort results as described there  
[https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html\\\\](https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html/) Standart SearchSiteAction can do it  
How can we implement it in a plugin?


Answers:
author: Gonchik Tsymzhitov
body: If you implement it, could you share the knowledge please?


Tags: server
Customer specific Knowledge base
Asked by Thomas Buckel:

We've got specific documentation for our customers in multiple Confluence spaces and recently introduced ServiceDesk. We'd like to introduce a knowledge base, but need to keep it Customer specific.

Is there any way to make access to a Confluence space (or parts of it) specific to a ServiceDesk customer WITHOUT introducing specific groups and therefore named (and paid for) Confluence accounts?

Thanks


Answers:
author: Rob Fea
body: I'm pretty shocked that this isn't possible. And sad. Please vote for this suggestion: [CONFCLOUD-64798](https://jira.atlassian.com/browse/CONFCLOUD-64798)


author: Nic Brough -Adaptavist-
body: You would need to have a portal for each customer to do this - a knowledge base space is linked to a portal.

comments: author: Thomas Buckel
body: Thanks Nic. Not the answer I was hoping for obviously.

Just to fully understand it (not being a SD export myself): Another portal would also mean separate queues for each customer, wouldn't it?


author: Nic Brough -Adaptavist-
body: Yes, it does.


Tags: jira-service-desk
how to embed jira ticket into a confluence page?
Asked by Janis Chilson:

I am attempting to embed a jira tciket into a confluence page, I am following directions however it is displaying as a url link.


Answers:
author: AnnWorley
body: If there is no application link between JIRA and Confluence then Confluence won't recognize a JIRA URL as a JIRA issue. Please check the application link as described in [Linking to Another Application](https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html).

I look forward to hearing what you find.
Is it possible to regenerate thumbnails in Confluence?
Asked by Angie Brandt:

Is there a way to regenerate thumbnails in Confluence if the thumbnails directory is blown away and the attachments directory is intact?


Answers:
author: AnnWorley
body: According to [Confluence Home and other important directories](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) the thumbnails directory "Stores temporary files for image thumbnails. This directory is essentially a thumbnail cache, and files deleted from this directory will be regenerated the next time the image is accessed."

Are you seeing missing images on your instance? Please attach a screenshot to clarify what you are seeing with the thumbnails.


Tags: cache

thumbnail
Can I share attachments between Confluence and HipChat?
Asked by Carlo B?ninger:

Hi there,

I would like to share attachments between HipChat and Confluence (and vice versa). I.e. when I upload something to HipChat I would like it to appear on a specific Confluence page or have something from a page appear (with attachments (e.g. newspaper article) in HipChat.

Is that at all possible and if yes, how?

Thank you and cheers


Answers:
author: AnnWorley
body: The ability to share attachments is not built into the Confluence/HipChat integration. The features included in HipChat and Confluence integration are on this page:

[Use HipChat and Confluence together](https://confluence.atlassian.com/doc/use-hipchat-and-confluence-together-678561679.html)

Publishing from HipChat to Confluence sounds useful so I opened a suggestion ticket to have it included in a future release:

[Provide capability to push content from HipChat room to Confluence page](https://jira.atlassian.com/browse/HCPUB-3171)


Tags: attachment

hipchat

integration