youngmon/atlassian-qna huggingface dataset:
modify Office Connector, edit in wiki format?
Asked by SallyD:

New kid alert!!

I'm on a 30-day trial. I imported and edited multiple Word docs. That last one had footnotes that didn't import very well. I found and set the Office Connector setting to use the footnote macro. I removed the existing page and reimported the document. When I edit the new page, I'm in wiki format, which did not happen with any of the previous imports.

Did I lose the WYSIWYG to get the footenote macro? Other pages from previous imports as well as created pages are still using the WYSIWYG edit. Seems to be just this page that is not.

Sally


Answers:
author: Joe Clark
body: Hey Sally,

This can happen when you install a macro/plugin that is not fully compatible with Confluence 4.0. It looks like the latest version of the Footnotes plugin has not yet been updated for Confluence 4.

You should contact Adaptavist to find out if they are planning to release a 4.0-compatible version (some adaptavist gurus participate on this site, and might see this question :-)).

Once a new version if released, you can install the new version and then run an upgrade task to convert the wiki markup back into the new WYSIWYG format.


Tags: cloud

confluence-cloud
Where is Confluence
Asked by airon-tark:

Hello!

I ordered confluence on demand in [my.atlassian.com](http://my.atlassian.com) page. Now it looks like

|-----------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Products: | |---------------------------------------------------| | JIRA OnDemand 10 Users Evaluation                 | | GreenHopper for JIRA OnDemand 10 Users Evaluation | | Confluence OnDemand 10 Users Evaluation           | |

I suppose after that I must see "wiki" tab in the administration section,

but i only see "General" and "Issues"

May be I need turn on Confluence somewhere?

--

Thanks,

Pavel


Answers:
author: Dennis Kromhout van der Meer
body: Uh oh Pavel, that doesn't sound right. Can you check if you under Administration -\> General \> User Management \> Bulk Add Application Access. Be sure to add Confluence access there as well.


Tags: cloud

confluence-cloud
Is there a workaround to directly upload files in Confluence for Users?
Asked by Peter Peter:

We have a lot of documents, which users want to add to our knowledge base. At the moment, users have first create a page, than upload the document and assign labels.

Is there a way to improve this and make it simple and fast for users?

For example to upload a file without creating a blog-post and page in the first step. That users can upload the file and assign labels and afterwards automaticly the page is geneareted. Page titel is file name.


Answers:
author: Bob Swift (personal)
body: [Confluence Command Line Interface](https://studio.plugins.atlassian.com/wiki/display/CSOAP) allows automation to do this kind of thing.

comments: author: Peter Peter
body: Thanks Bob for your fast answer. But I'm looking for a solution for normal users.


Tags: file

upload
Tasklist Format Error
Asked by Devrim Ayata:

Hi,

When I create a tasklist inside a panel or section in Confluence, as you can see from the attached screenshot the format of the tasklist is messed up. On a normal page but it looks OK.

How can this problem be resolved?

Thanks,

Devrim Ayata

<http://imageshack.us/photo/my-images/638/aaarjk.jpg/>


Answers:
author: Devrim Ayata
body: Hi,

The thing is that my issue is a little different, as it doesnt get fixed after a refresh.

Still, I opened a ticket in Atlassian.

Regards,


author: HengHwaH
body: Hi Devrim,

This is actually a known issue reported in the following ticket:

<https://jira.atlassian.com/browse/CONF-5341>
jira and confluence users sync
Asked by Vladimir Kravtsov:

We have a jira with 50 users license and confluence with 10 users license. I want to sync their users database and use in confluence only particular 10 users. Can it be done somehow ? (we can setup crowd if needed). Or the only way is to buy confluence 50 users license ?


Answers:
author: Rodrigo Girardi Adami
body: hi Vladimir,

Just correcting my post as a colleague pointed that this won't work. Actually if you try to setup a JIRA user management in Confluence, this will place all JIRA users in Confluence as well. This is hard coded.

In order to get what you want, you would need a Crowd user management tool in which you will be able to manage the users and which applications they are able to login, thus selecting only 10 users to access confluence for example.

I hope this helps and sorry about the confusion.

Regards,

Rodrigo
Creating user on Internal Directory
Asked by MISM:

I am trying to setup a user on the Internal Directory for permission testing. I have 3 directories configured, 2 Microsoft Active Directory and 1 Confluence Internal Directory. The internal directory is the third priority as we use the AD integration for login.

When I attempted to create a user it set the directory as our first DC. If I move the Internal Directory to the primary position in the User Directories page, I believe that will allow me to create the local account in the Internal directory, but will this have any affect on our AD integration? Currently to setup AD users we have them log in and their Confluence account is automatically created.

Thanks,

Glenn


Answers:
author: Tino Winkler _Communardo_
body: If I understand your question correctly, than you want to know if you can

1. have your Internal Directory configured as the first directory in the "User Directories" configuration and

2. still have users to be able to login (for the first time), which have accounts in one of the Microsoft Active Directories

If that's the case, than it should work as described. On login all the configured directories are searched in the given order. If the user logging in is found in one of the given directories than this account is used in Confluence. Additionally you can still manually create users in the Internal Directory by creating them at the Confluence administration.

Be aware that the lookup of the user account is based on the username. So with the described configuration, if you create a user with the same name as a user already existing in one of the Active Directories, this newly created user will "win" over the previously existing one (e.g. the account will get the email address and the password of the new user).
Reuse Tasklist macro content and display in a table format? Add additional fields?..........
Asked by JohnK:

Tasklist macro is good, like the way we can easily add a line item, assign owner, mark status etc. Questions:

- the display format is not very user friendly, can we reuse the same content and automatically display the details in a table format? (with column for all the Completed, Priority, Locked, CreatedDate, CompletedDate, Assignee, Name fields)

- for feature like this, very often, we need to update the line item with status or due dates, can we add additional fields to the Tasklist macro? or what are the options?

Thanks.


Answers:
author: misch misch
body: Hi!

I see that the question is already quite old... but I'm looking for the same information... anyone? John - did you find any possibility to display the task list in a table format?

Thanks!


Tags: tasklist
Content survey and reporting - 500 Error
Asked by Richard Scorgie:

Just installed the new updated Confluence 4.0 ready version of this plugin and it looks great right up until I click the results link and I get a 500 Error.

Ideas?


Answers:
author: Jeremy Largman
body: I think it's this:

<https://studio.plugins.atlassian.com/browse/CKBSP-22>

I hope to fix it over the holidays. Please stay tuned to that bug report and I'll update there.

comments: author: Richard Scorgie
body: Any update on the MS-SQL fix?


author: Jeremy Largman
body: I've posted a fix. Sorry for the delay!


author: Jeremy Largman
body: I'm not able to replicate this. What version of Confluence are you using? Also, do you have access to your atlassian-confluence.log, where you can spot the error?

comments: author: Richard Scorgie
body: Hi Jeezer, Thanks for the quick reply.

I'm using Confluence 4.0.3 with Theme Builder on top of that. I'll check the log file as well.


author: Richard Scorgie
body: Here is what the log file says:  
2011-12-09 14:44:57,279 INFO \[TP-Processor3\] \[atlassian.confluence.status.SystemErrorInformationLogger\] writeToLog   
Request Unique ID : 7fc3c6f2-1eae-499d-bcb8-fe1e56b4e99b  
--------------------------  
JVM Stats  
--------------------------  
allocatedHeap = 496697344  
availablePermGen = 112843776  
usedMemory = 301986568  
totalMemory = 496697344  
freeMemory = 194710776  
maxPermGen = 268435456  
usedPermGen = 155591680  
freeMemoryInMegabytes = 185  
freeAllocatedHeap = 194710776  
availableHeap = 194710776  
usedMemoryInMegabytes = 287  
maxHeap = 496697344  
usedHeap = 301986568  
totalMemoryInMegabytes = 473  
--------------------------  
Request Information  
--------------------------  
URL: <http://cait-km-wiki-stg.ca.nam.example.com/500page.jsp>  
Scheme: http  
Server: cait-km-wiki-stg.internal.com  
Port: 80  
URI: /500page.jsp  
Context Path:   
Servlet Path: /500page.jsp  
Path Info: null  
Query String: key=Wiki  
key : Wiki  
caused by: org.springframework.jdbc.BadSqlGrammarException: Hibernate operation; bad SQL grammar \[\]; nested exception is java.sql.SQLException: Incorrect syntax near 'LIMIT'.  
at org.springframework.jdbc.support.SQLStateSQLExceptionTranslator.doTranslate(SQLStateSQLExceptionTranslator.java:97)  
caused by: java.sql.SQLException: Incorrect syntax near 'LIMIT'.  
at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)


Tags: content-survey-and-reporting

survey
how to create tabs pane Confluence 4.0.4
Asked by diego bowen:

In older versions of Confluence I was able to use decks and cards to implement a tab pane...now in Confluence 4.0.4 the navitabs macro which doesn't work they way I want it to...Is there a way to create a tab pane with this navitabs macro?


Answers:
author: Thomas Wendel
body: Hi Diego,

You tagged your question with *confluence-ondemand*. Where you abele to install the navitabs plugin in your ondemand Confluence?

And what is it you would like to do with the navitabs plugin? Please post some details about what you want to accomplish, I'm sure I can help you somehow.

Cheers,

Thomas


Tags: cloud

confluence-cloud
How do I convert wiki markup inside the Wiki Markup Macro into the appropriate Confluence 4.0 Macros automatically?
Asked by Ronald Horner:

We've upgraded to Confluence 4.0 and now we have lots of chunks of wiki markup contained in a Wiki Markup Macro on the WYSIWYG editor. The one that shows up the most often is the HTML Table Macro which is just the wiki markup but does work just fine as Confluence 4.0 Macros.

My question is how do I automatically transition these so as to not be old wiki markup wrapped in a macro?


Answers:
author: Joe Clark
body: Hey Ronald,

When you upgrade to Confluence 4.0, we have an upgrade task that runs on start-up that attempts to migrate all your content from wiki markup to XHTML (for use by the new editor).

Many Confluence plugins (including plugins included in the core Confluence installation) require upgrades themselves in order to be compatible with the new Confluence 4.0 editor \& storage format.

In situations where the upgrade task encounters a page that contains content from macros that are not 4.0-compatible, the content will be wrapped in a "wiki markup macro" and left un-changed. This way, the page should still render/view correctly... you just won't get the full WYSIWYG editing experience.

After you have ugpraded any custom plugins to their latest, 4.0-compatible versions, you need to tell Confluence to re-run the content migration task, so that it can pick up the content that it previously skipped, and convert it to XHTML.

You can do this by selecting an option from the Confluence admin console - see the "Re-attempt Migration" section of this document: <http://confluence.atlassian.com/display/DOC/Wiki+Markup+to+XHTML+Migration#WikiMarkuptoXHTMLMigration-Re-attemptMigration>

comments: author: Ronald Horner
body: Follow on question. How do I identify which macros are currently not version 4 compatible? My Confluence simply says that I have 457 pages that have macros that are not confluence 4 compatible.


author: Joe Clark
body: I don't think there is any way to get a definitive list. You can, however, head into the Confluence plugin admin console and then you should see on the "Upgrade" tab, a list of all plugins that have available upgrades from [plugins.atlassian.com](http://plugins.atlassian.com) - this should cover all your bases in terms of macros that are not currently 4.0 compatible on your server, for which 4.0-compatible versions are available.


Tags: markup
LDAP authentication and a custom Authenticator class
Asked by Stan Shaul:

I need to extend the Confluence login to login to another system (social media platform) and Confluence is using LDAP. Will changing from the standard authentication class to a custom authentication class cause any issues?


Answers:
author: Joe Clark
body: Custom authenticators work fine with LDAP users.

You may run into some problems where some features of the LDAP integration don't work (eg. see my answer on [this other question](/questions/24227/invoke-embedded-crowd-login)), but you can implement equivalent functionality by hard-coding it into your authenticator.
How to enable Balsamiq on Jira/Confluence
Asked by George Furnell:

Good day,

thanks for reading.

How to enable Balsamiq on Jira/Confluence so to start using it, on the demand installation?

I dont see any way to start using it.

Regards

George


Answers:
author: Bruno Rosa
body: hailstrike, I believe that you just have to access the 'Manage Add-ons' page of your OnDemand instance, select the option 'User-installed' on the drop-down menu, search for Balsamiq and **Enable** the plugin.

for JIRA OnDemand instances: <https://YOUR-INSTANCE.atlassian.net/plugins/servlet/upm/manage/user-installed#manage>

for Confluence OnDemand instances: [https://YOUR-INSTANCE/wiki/plugins/servlet/upm/manage/user-installed#manage](https://hostedpa.atlassian.net/wiki/plugins/servlet/upm/manage/user-installed#manage)


author: NikE
body: I found that the Balsamiq plugin (on the account tied to the email address you used to sign-up here) was not enabled. I have enabled it for you and it is all ready to go.

Just in case you want more info about the plugin:

<http://support.balsamiq.com/customer/portal/articles/113837>


author: hailstrike
body: |-----------------------------------------------------------------------------------------|
| I am having the same issue. Balsamiq does not seem to be active on my ondemand account. |


author: hailstrike
body: I am having the same issue. Balsamiq does not seem to be active on my ondemand account.


Tags: cloud

confluence-cloud

integration
team calendar 1.6.2. does not seem to fetch custom date fields from JIRA
Asked by oliverwi:

I could not believe when Atlassian came out with a new feature that I've actually wanted and when team calendar announcened to support JIRA calendars with custom date fields I was over the moon! I've now upgraded to 1.6.2 but it fails to fetch the custom date fields. However, the standard dates work (issue due date, and version due date).


Answers:
author: Matthew Erickson
body: Hi Oliver,

have you updated to the latest Team Calendars JIRA Integration plugin on your Jira instance?

comments: author: oliverwi
body: Yes, that was exactly the reason. Now it works like a charm! :)


Tags: calendar

team-calendars-for-confluence
I am using on demand and having major trouble figuring out how to link a jira issue into a confluence page.
Asked by oved lourie:

Whenever I try to use the jira link to try to create a new issue, it doesnt see the projects. If I try to put the key in on the search to link individual issues, I get back that:  
The JIRA server didnt understand your search query. If you entered JQL, please ensure that its correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it.  
I am using the admin account and not quite sure what I am doing wrong. It seems like all the macros are turned on by default but it just doesnt seem to work. ANy help would be appreciated.  
Thanks


Answers:
author: oved lourie
body: This has been solved by opening a ticket. Apparantly there is a bug that they can fix manually. All is well now.


author: NikE
body: If you are finding this via a search, oved.lourie is spot-on - there is an issue in the current version of OnDemand. [The bug report.](https://studio.atlassian.com/browse/JST-5515 "Issue Tracker")

This issue will be fixed in the near future, but in the meantime, if you open a [support request](https://support.atlassian.com/ "Support Request"), we can apply the work-around on your account right away.


author: Deepthy Ravindran
body: I am having the same problem where I am not able to see Jira issues from confluence on demand. The search option gives the following error - 'The JIRA server didnt understand your search query. If you entered JQL, please ensure that its correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it.'

I have a JIRA project from which I have associated and synchnorised the confluence space. Please let me know if I need to do any additional setup to link JIRA issues to confluence.

comments: author: Felipe Cuozzo
body: If you're using Confluence OnDemand please open a support ticket as this original question only applies for OnDemand.

If you have a OnPremises version of Confluence and a valid maintenance SEN please also open a support ticket.

Following the steps here should give you a good chance of success: <https://confluence.atlassian.com/display/JIRA/Configuring+Issue+Linking>

Also please be aware that there maybe some incompatibility depending on which version of JIRA and Confluence you're using, I would suggest creating a new Question with these details so we don't hijack this one.


Tags: cloud

confluence-cloud
deletion of a team calendar triggers e-mail to subscribers but export-file is missing!
Asked by oliverwi:

Due to the nature of team calendar making all calendars public and anyone having the permissions to delete a calendar, this can happen easily by mistake clicking "Delete" instead of "Remove from my list".

Upon "Delete", team calendar should send an email to all subscribers of this calendar with an ical export attached to it. What happens is the e-mail is sent but without the ical file :s


Answers:
author: oliverwi
body: was the Mac Mail 4.5 client not shoing the attachment. Could download attachment using a webmail client.


Tags: calendar

team-calendars-for-confluence
Migration to "on demand" hosting
Asked by Jason Vance:

Hello -

We originally purchased a 100-user license for Confluence Hosted. In looking at the new on demand hosting, it appears that the licensing is now less expensive. For the same $5000 we invested for 1 year of 100 users, I could now have up to 500 users. Is this accurate? If so, how can I migrate to this new license structure? We are starting a project right now that requires me to add a lot of new users, so this would certainly help.


Answers:
author: NikE
body: I would recommend checking out: <https://www.atlassian.com/licensing/ondemand-faq-existing-customers>

so you have a full picture of everything that is going on. The time-line has been pushed back a bit, so if you are looking to add new users in the near future, you will need to do so under your current Confluence Hosted setup. If you decide to go with OnDemand and 'opt-in', your instance will be migrated early next year to the OnDemand platform.

In the meantime, you may want to [sign-up for a free trial](https://www.atlassian.com/software/confluence/try/ "Confluence Trial") of OnDemand and 'kick the tires' as OnDemand is going to be a bit different than your current Confluence Hosted experience (especially if you are not currently running Confluence 4.0).


author: Gregory Sudderth
body: Well there's two ways to look at it:

1) You can get support extended for your existing hosted solution, for a lot less than 5k$ but its still 100 users.

2) If you go hosted, 500 users would be 6k$/year, and the server costs, updates, costs of labor etc. would be handled by Atlassian:

<http://www.atlassian.com/software/jira/pricing>

This is assuming you don't have any add-ons like GreenHopper, Gliffy, etc. Putting GreenHopper on it brings it up to 9k$/year.


author: Gregory Sudderth
body: Well there's two ways to look at it:

1) You can get support extended for your existing hosted solution, for a lot less than 5k$ but its still 100 users.

2) If you go hosted, 500 users would be 6k$/year, and the server costs, updates, costs of labor etc. would be handled by Atlassian:

<http://www.atlassian.com/software/jira/pricing>

This is assuming you don't have any add-ons like GreenHopper, Gliffy, etc. Putting GreenHopper on it brings it up to 9k$/year.


Tags: cloud

migration
Re: Basic CSS Question
Asked by Chris Severn:

Hi Eric,

I'm wondering the same thing that you ask here. Sorry I don't haven an answer for you, but after 18 months hopefully you found an answer to your own question.

Do you have any advice for anyone else who has these same questions? It seems right now that for us to modify the css, we have to just keep modifying stuff, see how it looks, try to track down which particular .css statement is over-riding our desired style, and then trying to continually make our .css more specific to get around the many different cases that are defined by default by Confluence.

Help!

Thanks

Chris


Answers:
author: Chris Severn
body: Sorry Nik,

It seems that for some reason my "reply" to another thread has turned up as a new thread....

I was originally referring to how you style the pages using css, and that we must know the class and id names used in the base css, and override each of them if we want to get our own consistent look. That takes looking through the .css files, using inspectors etc. to figure out exactly what to override...

Eventually we figured it was just easier to hack the page layout file, and change the "wiki-content" definition in one of the divs to something else, so that all the default css which refers to "wiki-content" is effectively de-activated. We then started fresh with our own css without having to worry about making sure we override every existing css statement.


author: NikE
body: Hi Gib -

Is there any chance you can add some context/more information/link to the original discussion you are referencing?

If you post more details, other members of the community may be able to help you and/or you and Eric figure out the problem.
migrating from on-demand to our own hosted instance
Asked by Daghan:

We want to host confluence ourselves

I have an existing on-demand confluence instance. How can I export my spaces from on-demand and import it to my own hosted solution?


Answers:
author: Nic Brough -Adaptavist-
body: I understand the method is to raise a support request, and they'll export what you need and send you the file you need to import. I'd expect some back-and-forth - you'll need to have a specific date/time to do it, and you'll want to do some testing beforehand, so I'd raise it early in your planning phase.


author: Michael Knight
body: If you just want to export your individual spaces, you can do this yourself without any involvement from Support. Please see [this page](http://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML) for documentation on how to do this.


Tags: cloud

confluence-cloud