youngmon/atlassian-qna huggingface dataset:
Teams not auto assigning to issues in Portfolio when Team issue source set
Asked by Stephen Letch:

Hi

We are currently trialing Portfolio, one odd thing I've noticed is that even though my issue sources are set to the correct projects for my teams, they dont seem to be automatically filling the teams field. Some are, some arent, majority arent.

The Add \& Pay project key is DPP

![sc.PNG](/t5/image/serverpage/image-id/19563iF0C39C9CA6B05D14/image-size/large?v=v2&px=999 "sc.PNG")![teams.png](/t5/image/serverpage/image-id/19564iBCD4EBE6FEE662E6/image-size/large?v=v2&px=999 "teams.png")


Answers:
author: Clare
body: Hi [@Stephen Letch](/t5/user/viewprofilepage/user-id/1201692),

There's a few reasons why an issue won't be assigned to a team.

First of all, issues need estimates in ordered to be scheduled, which should assign them to a team. Make sure you assign estimates to your issues.

Your team members also need to have the correct availability and capacity in order for the team to be assigned. You can see more information on that in the docs [here](https://confluence.atlassian.com/jiraportfolioserver/releases-teams-and-member-assignments-715262710.html#Releases,teamsandmemberassignments-Memberassignments). You might want to look at the capacity per team member to see which members are available or not. See the docs [here](https://confluence.atlassian.com/jiraportfolioserver/using-the-capacity-view-826889108.html) for more information on how to do that.

Cheers,

Clare and the Portfolio team


Tags: advanced-roadmaps
reabrir um quadro fechado
Asked by Simone Viggiano:

foram excluidos os quadros do meu trello, parece que tinha um outro e-mail junto, e a pessoa exclui, sendo que os quadros excluidos aparecem para mim na area de quadros excluidos, porem n?o consigo reabrir, como consigo fazer isso?


Answers:
author: Ste Wright
body: Hi [@Simone Viggiano](/t5/user/viewprofilepage/user-id/5454052)

What error do you receive when trying to reopen a closed board?

If you're on a free version of Trello, you are limited to 10 boards. So if you have 10 open boards, you will need to close one to reopen another.

Ste

---

And in Portuguese, according to Google Translate...

Que erro voc? recebe ao tentar reabrir um quadro fechado?

Se voc? usa uma vers?o gratuita do Trello, est? limitado a 10 pain?is. Portanto, se voc? tiver 10 quadros abertos, precisar? fechar um para reabrir outro.
my coworker account is blocked
Asked by Batool Youhenna:

Hello,

My coworker's account is blocked, therefore she can't access the workplace. How can this be resolved?

Thank you,

Batool


Answers:
author: Ste Wright
body: Hi [@Batool Youhenna](/t5/user/viewprofilepage/user-id/5453993)

I assume the user has permissions to access the Workspace?

Do you mean...

* User cannot access this Workspace, or...
* User's entire Atlassian Account is blocked?

Do they see an error?

Ste

comments: author: Batool Youhenna
body: I shared a workplace and it says that they can't join and shows that they are blocked.


author: Ste Wright
body: Hi [@Batool Youhenna](/t5/user/viewprofilepage/user-id/5453993)

I'd contact support for this one. See if they can contact either...

* Atlassian Support - <https://support.atlassian.com/contact/#/>
* Trello Support - <https://trello.com/contact#/>

...and request a reason for why they're blocked / get unblocked?

Ste
Lost option for rotating stickers
Asked by julie bemben:

For the past month I have been unable to rotate stickers on cards. I used to be able to ++rotate, move and delete++ , now only the ++delete button++ shows. It wouldn't be a big deal but they don't apply straight. They are now always off kilter and look like a child applied them.

Can this feature be fixed? Or even better - could you make it so they apply onto the card straight instead of crooked?![trello crooked sticker.JPG](/t5/image/serverpage/image-id/312451i13D238FABEE44E4E/image-size/large?v=v2&px=999 "trello crooked sticker.JPG")![trello crooked sticker2.JPG](/t5/image/serverpage/image-id/312453i8E18AC586C5FD22F/image-size/large?v=v2&px=999 "trello crooked sticker2.JPG")


Answers:
author: Ste Wright
body: Hi [@julie bemben](/t5/user/viewprofilepage/user-id/5453977)

I also do not see those options, I'd report this one as a bug to Trello Support - <https://trello.com/contact>

It doesn't seem like the functionality has been removed purposefully, as it's still mentioned here - <https://support.atlassian.com/trello/docs/adding-and-removing-stickers-from-cards/>

Ste

comments: author: julie bemben
body: Thanks! I'll do that.
How can I have a task automatically move to another list
Asked by Anthony:

Sorry new to Trello.

I'm creating a workflow for an app development. We have 4 main lists:

* Design
* Frontend
* Integration
* Backend

The card (and it's checklist) should jump from one list to the next as it's completed.

So let's say we have a task for homepage with these tasks currently under the "Design" list:

* Weather bar
* Header
* Footer
* Banners

Once the Designer finish designing the weather bar and checks it, it creates the "Homepage" task under the Frontend dev list with a checklist containing "Weather bar" (and adds the others as they complete.

And so on.

Sorry if this is an amateur question, still new to all this.


Answers:
author: Beverley
body: Hi Anthony - welcome to the community!

An automation rule might help to achieve your desired workflow of automatically moving the card from one list to another when a specific action happens. For example, you could create an automation rule:  

when the "Weather bar" item is checked in a card in list "Design", move the card to the top of list "Frontend"

Then you could also create other automations based on the checklist item, and list the card should move to next.

We have a guide with more information about [creating and managing automations.](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/)

I hope that helps!
Unable to upload attachments to cards
Asked by Kim Retzlaff:

I created a new board and it will not upload any attachments to any of the cards I created.

Does anyone know why? I am using the Free version. I have tried different files and nothing will upload.


Answers:
author: Gaurav Kataria
body: Kim, there is a 10MB file size limit on the attachments. Try and see if a smaller file size is working for you. More details on the attachments here: <https://support.atlassian.com/trello/docs/adding-attachments-to-cards/>
Trello Account cant sign in using gmail account
Asked by Roy Gabriel Wong:

Hello Atlassian team, every time i login/sign in using my gmail account it always loads then goes back to the login page. We tried it with another account and it worked just fine.

So meaning its just my account that cant login to trello. Can i please have some help with this/ I really dont understand how this happened.


Answers:
author: Ste Wright
body: Hi [@Roy Gabriel Wong](/t5/user/viewprofilepage/user-id/5453859)

Just to confirm, your account doesn't work but another gmail account on the same device/browser does?

Have you tried using your gmail address on incognito mode, to ensure it's not cookie-related?

And does your gmail address have access to at least one Trello workspace?

If these prompts don't help, I'd contact Trello Support for more assistance - contact them here: <https://trello.com/contact>

Ste

comments: author: Roy Gabriel Wong
body: I only have one gmail used for trello/atlassian, and i always just use this 1 email for logins. Ive tried it in incognito but its still the same effect.  
I tried it on a different browser, and was successful.

Btw, the browser i used is google chrome. Ive cleared everything, cache, cookies, history, even reinstalled it entirely. Im not sure why, but my account cant sign in properly on google chrome and mozilla browsers. Opera was the only one that i successfully logged in.

To add, we tried another account to login using chrome and was successful.

So the issue really is within my account and in google chrome. I've never experienced this before since i've been using trello in chrome for years.


author: Ste Wright
body: Hi [@Roy Gabriel Wong](/t5/user/viewprofilepage/user-id/5453859)

Strange! Have you tried updating Chrome / Mozilla?

Ste


author: Roy Gabriel Wong
body: im still looking into my situation, sadly, no hope for it to work on chrome, i even tried on another computer even on the phone, its sadly just chrome that doesnt work

its like my own unique situation, but thank you for the solutions. i found a ways via other browsers to use :) \<3
qual valor sera cobrado no standartr ?
Asked by Michelle Laura Neto Almeida:

ola , uso para trabalhar e vi que o plano standat , ? pago , qual seria a o valor por pessoa ?   
e mesnal ?

e la fala que ele tem limite de 1000 atualiza?oes , isso seria criar 1000 cartoes ou seria tudo relacionado ao coartoes , como mover , arquivar , anexar fotos ?


Answers:
author: Ste Wright
body: Hi [@Michelle Laura Neto Almeida](/t5/user/viewprofilepage/user-id/5446050)

Pricing and features can be viewed on this page - <https://trello.com/pricing>

For Standard, the price is $5 USD per user, per month if billed annually, $6 if billed monthly

The 1,000 is for Workspace command runs, related to Trello Automation, rather than manual updates like creating cards, etc - which should be unlimited.

Ste

---

And in Portuguese, according to Google Translate...

Pre?os e recursos podem ser visualizados nesta p?gina - <https://trello.com/pricing>

Para o Padr?o, o pre?o ? de US$ 5 por usu?rio, por m?s, se cobrado anualmente, e de US$ 6, se cobrado mensalmente.

Os 1.000 s?o para execu??es de comandos do Workspace, relacionadas ao Trello Automation, em vez de atualiza??es manuais, como cria??o de cart?es, etc. - que devem ser ilimitadas.

comments: author: Michelle Laura Neto Almeida
body: Ol?

tem algum telefone que consiga ligar , para esclarecer melhor as d?vidas ? .

o plano gratuito pode ter quantas pessoas no quadro ?


author: Ste Wright
body: Hi [@Michelle Laura Neto Almeida](/t5/user/viewprofilepage/user-id/5446050)

There isn't a phone number I'm afraid, you're welcome to ask questions here on the Community though!

From April 8th the limit on Free Workspaces (regardless of number of boards) will be 10 collaborators, including workspace members, guests, and pending invitations.

See more information on this blog: <https://www.atlassian.com/blog/trello/new-collaborator-limits>

---

And in Portuguese, according to Google Translate...

Infelizmente, n?o h? um n?mero de telefone, mas voc? pode fazer perguntas aqui na Comunidade!

A partir de 8 de abril o limite de Espa?os de Trabalho Gratuitos (independentemente do n?mero de quadros) ser? de 10 colaboradores, incluindo membros do espa?o de trabalho, convidados e convites pendentes.

Veja mais informa??es neste blog: <https://www.atlassian.com/blog/trello/new-collaborator-limits>
How do I get my board not make my list horizontal
Asked by Michael Demurjian:

I want each of my list to be 5 across then got below to another row. I need to modify my existing board. Right now my board keeps making lists to the right in one row that requires me to slide my screen to right to see the rest of my list


Answers:
author: Gaurav Kataria
body: Trello only supports horizontal lists. We will be launching collapsible lists functionality very soon so that you can see everything without scrolling left and right.

![trello_list-colors_expand_collapse_lists2-ezgif.com-optimize.gif](https://community.atlassian.com/t5/image/serverpage/image-id/312437i9CFEC15B884F0701/image-size/large?v=v2&px=999 "trello_list-colors_expand_collapse_lists2-ezgif.com-optimize.gif")
Export JSON Error 504
Asked by Miguel Angel S?nchez P?rez:

Hi,

When I Try export a board to JSON show

Oh no! 504! {#toc-hId--382085104}
---------------------------------

Taco says "Response Timeout", but what does he know? He's just a dog.

Can someone help me?

Thanks,


Answers:
author: aroy314
body: Hi !

I had the same issue when exporting boards too big and decided to write a script that export Trello boards using Trello API.

Everything is here : <https://github.com/aroy314/export-trello-boards>

Hope it helps

comments: author: Jon LIU
body: Hi aroy, how did you get the board id in the first place, may i ask. Thanks


author: aroy314
body: Hi Jon,   
As it's written in the README, you dont neet to get the board Id to export, only the organization Id (trello.com/w/{organizationId}), and it will export all the boards from this organization.


author: Jon LIU
body: ! Sure, thank you Aroy


author: Ste Wright
body: Hi [@Miguel Angel S?nchez P?rez](/t5/user/viewprofilepage/user-id/5453855)

Does this happen with just one board, or all boards?

Ste

comments: author: Miguel Angel S?nchez P?rez
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)

I only have one board

Miguel


author: Ste Wright
body: Could you create a second board and try it on there?

Ste


author: Miguel Angel S?nchez P?rez
body: I've tried to copy the board and it is created but with error telling me that it can't create the board.

If I try to export the failed cloned board to JSON, it does so for me without any problems.


author: Ste Wright
body: Hi [@Miguel Angel S?nchez P?rez](/t5/user/viewprofilepage/user-id/5453855)

It might be worth asking support for help with this one!

Contact them here - <https://trello.com/contact>

Ste


author: Miguel Angel S?nchez P?rez
body: I'll Speak with support, thanks.

Miguel
Trello Board question
Asked by Christy McIntire:

I invited a member to Trello board and I see that her last name is spelled incorrectly. How do we go about fixing it? She swears that she didn't type it in wrong and I invited her by sending a link to her email address, so I know that I didn't do it. Please help!


Answers:
author: Gaurav Kataria
body: She can easily change the spelling by going to her profile page. Details here <https://support.atlassian.com/trello/docs/changing-your-public-name/>
Landing page view all tasks from mutiple boards
Asked by Christopher McGuicken:

Hi folks,

Is there a way I can make my Tello landing page display all my tasks from multiple boards without me having to go into each board on it's own?

Asana does this and it is a very handy format, - means I only need to look at My Tasks instead of multiple boards.


Answers:
author: Maria
body: Hi [@Christopher McGuicken](/t5/user/viewprofilepage/user-id/5453806)   

It's Mary from [Planyway for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)

<br />

Trello offers various ways to view and manage tasks across multiple boards, although it doesn't have a built-in feature exactly like Asana's "My Tasks" view. However, you can achieve a similar consolidated view of tasks from multiple boards by using some of Trello's features and third-party integrations. Here are a few methods:

### 1. Trello Home View {#toc-hId-2115960411}

Trello's Home view automatically shows you cards across all your boards that are due soon, as well as cards you've been mentioned in. This doesn't show all tasks from all boards but does help you see what's immediately relevant.

### 2. Dashboard View with Trello Dashcards {#toc-hId-308505948}

Using Trello's "Dashcards," you can create a Dashboard view that aggregates information from multiple boards, including tasks assigned to you. This requires setting up a specific board as your dashboard and configuring Dashcards to pull in the relevant information from other boards.

### 3. Third-Party Integrations {#toc-hId--1498948515}

You can use[Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) that will provide you with a master view of your scheduled cards. It lets connect any number of boards to a single calendar/timeline view.


author: Gaurav Kataria
body: Yes, you can go to <https://trello.com/my/cards> to see all cards assigned to you across all your boards, or you can click on the cards in global header <https://support.atlassian.com/trello/docs/viewing-all-of-your-cards/>


Tags: setup
Trying to figure out cost.
Asked by Mary Hanley:

We are a small 501c3 group that volunteer with our towns police dept. We care for the dogs that come into our shelter. There are 8 of us and then 5 policeofficers. The police only use Trello to access forms for intake and release dogs. Do they count as guest or collaborators.


Answers:
author: Ste Wright
body: Hi [@Mary Hanley](/t5/user/viewprofilepage/user-id/5446670)

It depends - if they're not a member of your Workspace then they are a guest.

See below - from [this help page](https://support.atlassian.com/trello/docs/board-guests/) - on when a guest is billable or free:
>
> ### Guest types and cost {#toc-hId-2115954857}
>
> While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge.
>
> * **Free guest:** A person is is invited to a single board in a Workspace is a single-board guest. This user is not billable.
>
> * **Billable guest:** A board member who is on **two or more** Standard or Premium Workspace boards is a [multi-board guest](https://help.trello.com/article/1123-multi-board-guests) of that Workspace. Multi-board guests are [billed at the same rate](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) as a normal Workspace member and consume a seat license.

**---**

**Note:** There are new limits being applied to Free Trello Workspaces starting April 8th - see this [blog post](https://www.atlassian.com/blog/trello/new-collaborator-limits). Collaborators (including guests) will be limited to 10 users.

Ste
Is there an educator code that will allow more than 10 members on a workspace after April 8?
Asked by Dr_ Robertshaw:

I am providing a service to Trello in teaching my students how to manage project with Trello. They take this knowledge of the platform into the workforce and suggest adoption in their new jobs regularly. It seems to me it would be beneficial to add a educator license code that allows educators to use the tools to teach these students.  

I will be forced to seek other PM software for teaching if I am forced to pay for access.


Answers:
author: Ste Wright
body: Hi [@Dr_ Robertshaw](/t5/user/viewprofilepage/user-id/5453795)

Atlassian offers discounts on Trello (and other products) for eligible academic institutions - check out:

* <https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/>
* <https://www.atlassian.com/licensing/purchase-licensing#do-academic-institutions-receive-special-pricing>

For Trello, it's currently listed as a 50% discount.

---

An alternative is to invite students as Guests? Single-board Guests are free in Trello starting on the Standard plan.

See below - from [this help page](https://support.atlassian.com/trello/docs/board-guests/) - on when a guest is billable or free:
>
> ### Guest types and cost {#toc-hId-2115954858}
>
> While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge.
>
> * **Free guest:** A person is is invited to a single board in a Workspace is a single-board guest. This user is not billable.
>
> * **Billable guest:** A board member who is on **two or more** Standard or Premium Workspace boards is a [multi-board guest](https://help.trello.com/article/1123-multi-board-guests) of that Workspace. Multi-board guests are [billed at the same rate](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) as a normal Workspace member and consume a seat license.

Ste


Tags: education

free
Seeking clarification on new Standard Option billing
Asked by Jane Frank:

We have 1 workspace which has 7 boards.

There are two consistent guests who are on all 7 boards and an additional 6-7 guests on each board.

Each board has different additional guests. No additional guest would be on more than one board.

How would our billing work if we chose the Standard option.


Answers:
author: Gaurav Kataria
body: Jane, it sounds like you only have 2 people that are on multiple boards (everyone else is a single board guest). If that is the case, then you will pay $5\*2 = $10/month or $120/year (when billed annually) for the Standard plan. You can check exactly how much you will get billed by going to the workspace settings page (see screenshot below). If it is showing more then $120/year then you either have more than 2 members or multi-board-guests on your workspace. You can remove some of the members or multi-board-guests by clicking on "members" in the left panel.

![Workspace billing page.png](https://community.atlassian.com/t5/image/serverpage/image-id/312454i62EA449EE5819C96/image-size/large?v=v2&px=999 "Workspace billing page.png")![Remove Workspace members.png](https://community.atlassian.com/t5/image/serverpage/image-id/312455iF13BAA01332DE731/image-size/large?v=v2&px=999 "Remove Workspace members.png")
Which Trello plan for one manager and a bunch of student collaborators?
Asked by onthemap_:

Hello!

I work at a public university in Italy and I have been very happily using the free version of Trello to coordinate collaboration with my office's many - and frequently rotating - student collaborators. However, with the changes being introduced next month, our biggest team will be too big, because there are 12 of us.

Which of the Trello paid-account options would allow me to have as many as 12 guests on a board but only pay for my account as a manager (the students obviously can't be expected to pay)?

The pricing part of the site does not reason the way I am reasoning, so it doesn't seem like there is an obvious answer to my question available there (in fact, to learn more, I have to watch a video...).

I appreciate any help you can offer!


Answers:
author: Ste Wright
body: Hi [@onthemap_](/t5/user/viewprofilepage/user-id/5453684) , [@Alma Guerrero](/t5/user/viewprofilepage/user-id/5454020) ,

Trello Pricing can be viewed here: <https://trello.com/pricing>

Starting from Standard Plans, paid plans allow for single board guests which are not billed. They're only billable if they become multi-board guests.

See below - from [this help page](https://support.atlassian.com/trello/docs/board-guests/) - on when a guest is billable or free:
>
> ### Guest types and cost {#toc-hId-2115955543}
>
> While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge.
>
> * **Free guest:** A person is is invited to a single board in a Workspace is a single-board guest. This user is not billable.
>
> * **Billable guest:** A board member who is on **two or more** Standard or Premium Workspace boards is a [multi-board guest](https://help.trello.com/article/1123-multi-board-guests) of that Workspace. Multi-board guests are [billed at the same rate](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) as a normal Workspace member and consume a seat license.

Ste


author: Alma Guerrero
body: Hola, tengo la misma consulta. Somos un estudio de abogados y usualmente contratamos a una persona externa para que realice ciertas actividades en la empresa. Nos gustaria darle ciertos permisos como comentar en las tarjetas o dejar notas. No creo que sea conveniente pagar por una cuenta premium para un usuario que solo va a realizar actividades espec?ficas.

Agradecer?a una sugerencia.