youngmon/atlassian-qna huggingface dataset:
IFTTT issue with quotes in text field and calling JIRA Key "On Modified"
Asked by Jason Walsh:

I have a text area field that users typically copy and paste text from one medium to another. At times, this coped text may have quotes in them (") but if there are more then one (Example: This is a "test") then the IFTTT macro throws an error. I have tried both the .escapeJSON and .replaceCRLFWithBR field extensions with no luck. I feel that this was working before but something has changed and now I'm stuck. Any guidance would be appreciated!

Additionally, I have an IFTTT send email macro set to "on modified" which works and I want to collect the JIRA Key as well. Sample email body looks like this:

Item Name: **\[entry.issue\]** assigned as: **$iftttResult_JIRAID**

The \[entry.issue\] field comes through fine, but the JIRA Key call just comes in as it's written above. Again, I may be doing this wrong and just looking for a little clarification. Thanks!


Answers:
author: Alex Medved _ConfiForms_
body: Could you share your configuration?   
Difficult to say anything without seeing what you actually have

Alex

comments: author: Jason Walsh
body: text fields are just "Text Area" Confiforms macros. I call them in a No Format macro embedded within an IFTTT "On Created" - JSON is formatted as such item in question is highlighted:

"description": "h1. 1A ANALYST FIELDS \\n\\n ---- \\n\\n \|\|Form Field\|\|Field Value\|\| \\n \|Issue Name:\|\[entry.issue.value\]\| \\n \|Potential Issue Entry Date:\|\[entry.opendate.value\]\| \\n \|Product:\|\[entry.product.label\]\| \\n \|Sub Product:\|\[entry.subproduct.label\]\| \\n **\|Brief Description:\|\[entry.brief.replaceCRLFWithBR\]**\| \\n etc.

The IftttResult macro is defined as such and appears at the bottom on all my IFTTT macros on my page:

entryId=\[entry.id\]\&jirakey=${iftttResult_JIRAID}


author: Alex Medved _ConfiForms_
body: In order to handle characters that may break your JSON you need to use the

```
[entry.brief.escapeJSON]
```

I cannot say about the other issue you are having (without seeing real configuration), but it seems to me that "JIRAID" is not available when you think it is (I understand that it is set when record is created, as you have an IFTTT that acts on created and creates Jira issue... which means... if you have an onModified IFTTT rule that relies on this result - it is incorrect... as it is filled only "onCreated" )

Alex


Tags: confiforms

confluence-server

server
Automating Posting to Confluence
Asked by Cindy Murphy:

Can you set up a document to auto-post to Confluence? Currently we have documents post to SharePoint using an email address we set up in SharePoint for a specific directory. Does Confluence have the same capability? Or some other way to set up in SAS code to auto-post a report that is generated in the code (excel documents)

Thanks,

Cindy


Answers:
author: Alexis Robert
body: Hi [@Cindy Murphy](/t5/user/viewprofilepage/user-id/4536635) ,

there are a few options to automatically attach documents to Confluence :

1. There is an open suggestion with Atlassian to add this feature, have a look at [this issue](https://jira.atlassian.com/browse/CONFCLOUD-1726?error=login_required&error_description=Login+required&state=471ab750-9dab-4ae1-a96e-6e47de775893) (some users suggested an addon to do this)
2. You can use the Confluence API to add a document to a page, documentation is [here](https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/). However this is quite complex, it will require some technical knowledge on your side

You can also have a look at various addons to do this :

* [Send email to page](https://marketplace.atlassian.com/apps/21973/send-email-to-page?hosting=server&tab=overview)
* [mailto.wiki](https://marketplace.atlassian.com/apps/1223249/mailto-wiki-send-emails-to-confluence?hosting=cloud&tab=overview)

Let me know if this helps,

--Alexis
Trello compatibility on Samsung browser
Asked by Jawad Ahmed:

I am getting this persistent message while using Trello on Samsung Browser on my Galaxy S8.

This browser is not supported. You may need to upgrade to the latest version or switch to a supported browser.

I believe the browser is as updated as any other current market competitors and i dont want to switch any browsers.

Any way to remove this message?


Answers:
author: Nic Brough -Adaptavist-
body: There's no way to hide the warning, it's just telling you the browser you are using is not supported and it might be the version. Either use a supported browser or configure the current one to tell Trello it is a supported one.


author: Marcin Przysowa
body: <https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support>

Use App Client.

Chrome Mobile v75.0.3770.101 works without any notification with trello.com
How to enable remote backups
Asked by Justin Reina:

Hi,

Our team has need for backing up our Trello activity remotely. I see different notes on this but am unable to find a working method, is this possible?


Answers:
author: Dasha Shakov
body: Hey [@Justin Reina](/t5/user/viewprofilepage/user-id/3559066)

The [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) Power-Up might be a good fit for what you're looking for. With Backups for Trello, your boards are automatically backed up daily. You can easily restore data from the user-friend Rewind Vault (kind of like an "undo" button).

The backups are stored in Amazon S3 -- outside of Trello.

If you have any questions, feel free to send me a message at dasha@rewind.com.


author: Iain Dooley
body: [@Justin Reina](/t5/user/viewprofilepage/user-id/3559066) what do you mean by "remotely"?

comments: author: Justin Reina
body: A NAS at my office securely storing an offline copy


author: Iain Dooley
body: [@Justin Reina](/t5/user/viewprofilepage/user-id/3559066) well the options are either that you store a representation of the board (like some JSON export or a CSV export) which you can reconsitute somehow or analyse in the case of disaster, or you can just snapshot your boards by copying them which is easier to restore (but isn't remote).

This is a good primer on using Google Sheets for it:

<http://www.littlebluemonkey.com/blog/online-scrum-tools-part-4-trello-backup>


author: Justin Reina
body: Interesting. I use Upsafe for our team's email and Backupery for our Slack workspace, can I do the same with our Trello content? Is this information automatically updated locally? This would work.


author: Iain Dooley
body: [@Justin Reina](/t5/user/viewprofilepage/user-id/3559066) well if you're backing up to Google Sheets, then just use Google's Backup and Sync:

<https://www.google.com/drive/download/backup-and-sync/>

I have my Drive backup \& sync to an encrypted USB hard drive attached to my mac.


author: Justin Reina
body: I am trying to integrate into my automated revision tooling, where revision snapshots are taken each night (email, slack, select files \& select databases). We are looking to integrate our team Trello usage to this, is there a means to achieve this? e.g. access to this data from the command line, to note


Tags: backup
How can I make card and checklist templates?
Asked by Bellevue Fine Art Repro:

I've looked in the forums, and there are a couple of threads but they point to deleted articles or references.

Is there a way to create card templates, so when I create a card I can choose which template to apply?

Is there a way to create a checklist template? I see you can apply a recent template, but I want to create a consistent template list to choose from that has steps always used in a list.


Answers:
author: Iain Dooley
body: [@Bellevue Fine Art Repro](/t5/user/viewprofilepage/user-id/3558647) generally for a card template you'd just have a couple of templates and copy from one of them to create your new card. If you want to choose from a list of checklist templates, put the template lists onto a card with the name starting with a "." like ".Checklist templates" that way the templates will always be at the top of the "copy items from" checklist menu.

You can also use the Butler power up for doing things like automatically adding a checklist when you apply a certain label to a card.


author: Matt Bray
body: [@Bellevue Fine Art Repro](/t5/user/viewprofilepage/user-id/3558647) I have noticed recently that Trello looks like they will be introducing card templates soon, as my Trello has a card template beta version currently on it.

![Card Template.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/70832iE8BB5A76EA4848CB/image-size/large?v=v2&px=999 "Card Template.JPG")

There is also an option on boards to make them a template. I personally have found this quite handy, but the settings are limited and any butler formatting active on the board template will not be active when the board is copied. Hopefully, this will change in the near future.

I would also assume that Trello will be looking at integrating template boards and card into the Butler add-on, so I would keep an eye out there as it could make things a lot simpler.


Tags: addon-com.okapya.jira.checklist

card

template
Are files in Trello actually stored in Trello or are they just links to another file location?
Asked by Paul Coggeshall:

Hi,

Sorry for what is probably a pretty basic question. But we have an employee who has been the primary Trello admin and creator of most of the files that are on Trello. Due to some major performance issues, we are going to have to let the employee go.

We have already changed their Admin status on Trello. But what we don't understand is if all the files we see on Trello are actually stored on Trello, or are they just pointers on Trello to wherever that employee has the files (google drive, dropbox, one drive, etc.).

We are afraid that if the files are not actually on Trello that the employee will delete all the files at the locations where they have them stored.

Again, sorry for this basic question, but since the employee has been the Trello lead and expert, I'm afraid we are quite ignorant on some of the details about how Trello works.

Thanks!!


Answers:
author: Iain Dooley
body: [@Paul Coggeshall](/t5/user/viewprofilepage/user-id/3558627) only if they're linked from Drive or Dropbox. If you drag files onto Trello, they're in S3, so the user can't delete them without access to Trello. If they're creating files in Drive or Dropbox and they're not using a paid (G-Suite/Dropbox Teams) account then you're not going to be able to take ownership of those files (lesson to folks watching at home: never hire people without paying for their cloud storage!)


Tags: file

locale

storage
Is there a tile layout for attachments within a card?
Asked by Martha Doolittle:

I'm an individual Trello user, focused on home and self-employed business board usage, moving to Trello Gold soon. Using attachments to show design inspiration for Home improvements in our House board, it struck me that there is a lot of wasted space in the standard format of one image/line. I searched help and this community for information about a tiled approach to images and all I found were some pictures of such a format, related to JIRA Agility Boards, a feature way beyond my needs.

Anyone else asking about this? Any answers?

Thanks in advance!

Martha


Answers:
author: Iain Dooley
body: [@Martha Doolittle](/t5/user/viewprofilepage/user-id/3558437) if you link a Google Drive folder and then enable the Google Drive power up you'll see thumbnails

comments: author: Martha Doolittle
body: So I need to put the images in a Google drive folder? and then link to Trello? How do I do that? I DO know how to enable the power up. :) Please forgive my novice questions - I just need a step by step the first time.

Thanks so much,

Martha


author: Martha Doolittle
body: Also, my pics were tiling on my iPad app this weekend - never saw that before.

Martha


author: Martha Doolittle
body: Well I got the Google Drive to work. Thank you again for the help.

Martha


Tags: attachment

image
When archived cards disappears ?
Asked by Emmanuel Guyot:

How long are archived cards available in trello search ? It doesn't seem to ever disappear...


Answers:
author: Iain Dooley
body: [@Emmanuel Guyot](/t5/user/viewprofilepage/user-id/3532572) they're always available

comments: author: Emmanuel Guyot
body: Thank you for your answer.

No plan for deleting very old archived cards? It would be useful.


author: Iain Dooley
body: [@Emmanuel Guyot](/t5/user/viewprofilepage/user-id/3532572) well you could delete them yourself, or use the API maybe to clear out cards older than a certain date. Another option would be to put in place an automation that moves cards to an archive board when you archive them, and then delete the boards periodically which would be faster.


author: Emmanuel Guyot
body: Ok, we could add that to our power up.

Though, the created:nn criterea of the search API looks for cards that are younger than nn, not older than nn. So it isn't easy to search and delete old cards.


author: Iain Dooley
body: [@Emmanuel Guyot](/t5/user/viewprofilepage/user-id/3532572) if you use is:archived then you can loop through cards and determine the age based on the card ID:

<https://help.trello.com/article/759-getting-the-time-a-card-or-board-was-created>
Can't assign a teammate's face on a card.
Asked by Andr?s Mu?oz:

Hi gang! We use our trello board to assign cards to teammates. Up until yesterday, I was able to assign a teammate's face after putting my own on a card, but now nothing is happening, I can't assign other teammates' faces. Is anyone else experiencing this issue? Any feedback you might have will be greatly appreciated!


Answers:
author: Andr?s Mu?oz
body: It seems that by just posting the question here the issue got magically solved. All is good!
I'm not able to add members to my trello card anymore
Asked by Zorah Lee:

I'm not able to add members to my Trello card anymore. Anyone know how to fix this issue or what may be causing the problem. When I click on the member button the drop-down does not appear. I've deleted and tried creating a new card but I'm still having the issue. I could, however, fo back to older cards and add and remove members


Answers:
author: nathan
body: It worked on my other boards, but not the main one. I am still missing the members option or even being able to add members to cards.

I just got this program and this is not impressing..

Please resolve it asap

Thanks,

ND


author: ManuR
body: Hi Zorah,

Could you let us know if the same thing happens when you try to use the incognito mode or a different browser completely?

Some users have reported that purging the cache of Chrome and/or disabling the extension allowed to use the normal mode of Chrome to assign members on cards as well so you could give it a go.

We've seen issues with Google Chrome in the past few days but haven't been able to reproduce this on our end. If you could share the version of the navigator you are experiencing this problem with, that would be super helpful :)


Tags: card

member
Trigger Card Custom Fields in Butler
Asked by Benjamin Neese:

We have a list of challenges with varying point values (input as a custom field "Point Value"). I am trying to make a card button so that users can note that they've completed the challenge, it will add points to a card titled after their name. Right now I can only make the "Total Manager Points" custom field increase by a constant value. Is there a way or variable to take the "Point Value" from the trigger card and add that to the "Total Manager Points" value of the new card?

Thanks,

Ben

![Core Values Completed Button.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/66192i1E7812F92CEE7A28/image-size/large?v=v2&px=999 "Core Values Completed Button.jpg")


Answers:
author: Iain Dooley
body: [@Benjamin Neese](/t5/user/viewprofilepage/user-id/3545799) have you tried putting a custom field variable into the value to increase by? like {{%Pionts Value}} instead of 25?


Tags: butler

custom-field
TRELLO: Is there a quick key/short cut for the snooze power up ?
Asked by Kyle McNeil:

To my knowledge in searching both on google and in the help section trello there's not.  

But I use this feature often enough that I'd love to know if it exists.  

Does anyone know if it does exist and what that quick key/short cut is?  

PS - I have no idea if I tagged this properly. All I know is I was led here from the help center in trello...


Answers:
author: LarryBrock
body: Hi [@Kyle McNeil](/t5/user/viewprofilepage/user-id/3558432) - I've dug around a bit and am coming up empty-handed. A short-cut key seems like an awesome feature, though, so let me contact a few people who know more than I do and I'll get back to you ASAP. Cheers!

comments: author: Joe Nardi
body: Did anything ever come of this or does this shortcut not exist?


author: Iain Dooley
body: [@Kyle McNeil](/t5/user/viewprofilepage/user-id/3558432) what do you mean by "the snooze power"?

comments: author: Kyle McNeil
body: Thanks for asking.  

This: <https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze>
I cannot see the individual cards on a board, just the list names. How do I change the view?
Asked by Jane Falconer:

I can see the names of the lists and the number of cards in each list but can't work out how to view all the cards. It's only happened to one of my boards - don't know what I did. It's only on my desktop. It's fine on the tablet and my phone. I've tried multiple ways to resolve it and even called on a Gen Z, but no luck.

thanks


Answers:
author: John Funk
body: Hi Jane - Welcome to the Atlassian Community!

Can you share a screenshot of what your board looks like?

Are some of the cards not showing up? Or is it all of the cards not showing up?

Do you have any Quick Filters checked?
"Activating Trello Gold..." never completes.
Asked by wmdvanzyl:

I received months for free for inviting users. Clicking Start using Trello Gold gives the "activating trello gold" popup, but it never completes. Am i doing something wrong?


Answers:
author: Mj Jt
body: Guys activate it from the page

Trello.com/recommend

It works fine from that page.

comments: author: Yoga Nesadurai
body: Works for me. Thanks Mj


author: Yoga Nesadurai
body: Hi I too am having the same problem. Sent a request to Trello support but no reply as yet


author: Mj Jt
body: I am facing the same issue. I have opened a ticket also but awaiting reply.


author: Peter H.
body: Same here... this is the second major bug I come across within 2 days of using Trello. Pretty embarassing.


Tags: gold
Tag people on lists
Asked by Ignacio De Nicol?s:

Is there a way to tag someone in a list of trello?  

In our team we use to have our own list in wich tasks are being stacked, and when someone finishes it, we move it to the next person in the pipeline to continue with the work.   

It would be awesome to be able to tag people in lists, so if theres anything added into one of the lists, the person in charge of that complete list, gets his notification.


Answers:
author: Chris Marts
body: While you can't assign other people to a list, in your scenario, each person themselves can use the "..." menu on the list they are in charge of, and choose the option to "Watch" the list. Then that user will get notifications when anything happens in that list, including when cards are added to that list.

You can also use the Butler Power-Up with rules like "when a card is moved into the 'Step 4' list, assign user @somebody to the card."

comments: author: Ignacio De Nicol?s
body: Awesome!  

I knew there must be a way of doing it. The "watch" button will do the job.

Also, i'll try the Butler Power-up beacause it seems super powerfull for these kind of things.  

Thanks!
No more forms of notification?
Asked by Pedro Pessatto:

Email notification only gives me three alternatives: never, every hour or instantaneously. I would like to receive a summary email every 9am with all the activities due on that day and the next day, maybe in 7 days too (a week), but only really these three ways?

Push notification is not good on mobile as it is spam, it appears from all items.


Answers:
author: Iain Dooley
body: [@Pedro Pessatto](/t5/user/viewprofilepage/user-id/3557592) in general the notifications are too voluminous out of the box for Trello, but this can be resolved by unwatching any card you're added to. That way you only get notified about being added to a card, mentioned and removed. My Benko Board library does this:

<https://trello.com/integrations/#benkoboard>

As for summary of things due, I take the view that you're better off using "task shortlisting" than due dates for priority, I summarised that approach here:

<https://community.atlassian.com/t5/Trello-articles/Task-shortlisting-with-Trello/ba-p/988117>
Checklists Appear Again After Deletion?
Asked by Jen L:

I have recurring checklists each week and when I delete some checklists, they keep popping up again in another new, copied-from-a-previous-week checklist. You can copy checklists, but once you do...you can't change the copied instance or what? I've asked this before but in a confusing manner. I do now have pictures of what happened. One picture is from the iOS app and one is from a desktop browser. The last time I asked about this issue, I was asked to provide a picture so hopefully this is what was required, then. Also, my boss is the one that usually sees the deleted lists reappearing (making me lose pay, at this point since I am meant to be deleting and adding lists as needed in my job). I think she uses the app mostly. Is it a cache issue or what? Is there any way to fix this so multiple users can see the right lists, at the right time and not see old lists and maybe lose their jobs because of that? Thanks in advance! (and sorry to pose the same issue again, but like I said this time I have pictures) To explain, in the picture the list PF Backfield is there, but I deleted it weeks and weeks ago. And many, many times since. Because multiple users are using this board, the fact that one person deletes something but the other person sees it still, makes working with Trello really difficult.![TrelloBullshit-PCpic.png](/t5/image/serverpage/image-id/66064i47D5BC054AEDA93E/image-size/large?v=v2&px=999 "TrelloBullshit-PCpic.png")![IMG_0443.PNG](/t5/image/serverpage/image-id/66065i11F1FC8CE6AFE1A8/image-size/large?v=v2&px=999 "IMG_0443.PNG")


Answers:
author: Garrett
body: Hey Jen,

I'm very sorry to hear this is still causing trouble for you. The screenshots definitely help, but I'm hoping that we can get to the source of the issue, which admittedly, I'm not sure I fully understand yet.

So that we can take a closer look at these checklists directly, would you mind reaching out to us at <https://trello.com/contact> please?

Once we're talking there, we can dig a lot deeper into this!

comments: author: Jen L
body: Ok I sent it over. (I also might have sent it twice because the next button wasn't worry, so sorry in advance)
Cannot assign Trello card to board member
Asked by jgallemore:

I've created several cards in a Trello list and am not able to assign them to team members, whether it be by using the "a" keyboard shortcut (nothing happens) or by clicking on the card and then clicking on assign (nothing happens). If I move the card to another list, I'm suddenly able to assign a team member to it, and then I can move it back to the original list. But that's a pretty annoying work around. Any idea what I might be doing wrong?


Answers:
author: ManuR
body: Hi there,

This was caused by a recent bug that should have been fixed by now.  
Could you let us know if you're still unable to add members to card via these options at the moment?

If so, could you reach out to us at <https://trello.com/contact> so we can have a closer look?

comments: author: jgallemore
body: I haven't encountered the problem again. If I do, I'll let you know. Thank you.


Tags: assign

card

list