youngmon/atlassian-qna huggingface dataset:
Chart of billable vs non-billable hours
Asked by Quentin Smits:

Hi,

When logging time in Tempo, i have a DropDown select field "Billable" with 3 options (Yes/No/Don't Know).

I would like to make a dashboard that I could check during the week to see how I'm performing and if I should do more billable stuff or if I can focus to some internal stuff.

After searching I think it could be achievable in the Tempo timesheet but I've been working well with custom dashboards and I really would like to be able to see this in my dashboard.

Can it be achieved ? I tried creating a filter that I could use in a standard chart but I cannot find the "Billable" criteria in the list.

Thanks !


Answers:
author: Susan Wu
body: Hi [@Quentin Smits](/t5/user/viewprofilepage/user-id/5151452) ,  

It looks like you are having a Atlassian free plan on your instance, so you don't have "[Set Billable Hours](https://help.tempo.io/cloud/en/tempo-timesheets/tutorials-for-tempo-timesheets/tracking-billable-hours-on-projects.html)" option in your Jira projects. ([Refer to this KB](https://tempo-io.atlassian.net/wiki/spaces/KB/pages/3007873905/Tempo+limitation+due+to+the+Free+Jira+Cloud+Plan))  

Since you are using work attributes to identify the billable and non-billable hours, you will not be able to show them on the dashboard.

However, if you are using [Tempo Accounts](https://help.tempo.io/cloud/en/tempo-timesheets/tutorials-for-tempo-timesheets/tracking-billable-work-for-invoicing-using-tempo-accounts.html) to categorize the billable and non-billable hours, you can use [Tempo Account Gadgets](https://help.tempo.io/cloud/en/tempo-timesheets/tempo-gadgets/tempo-account-gadgets.html) to show the hours on the dashboard, such as [Tempo Total Hours](https://help.tempo.io/cloud/en/tempo-timesheets/tempo-gadgets/tempo-account-gadgets/total-hours-gadget.html).

Hope this helps.

BR,

Susan

comments: author: Quentin Smits
body: Sorry for the late reply, thanks for your help.


author: Trudy Claspill
body: Hello [@Quentin Smits](/t5/user/viewprofilepage/user-id/5151452)

Welcome to the Atlassian community!

What instructions were followed to set up that "Billable" field?

comments: author: Quentin Smits
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thanks for your reply !

I'm not administrator of the Tempo app, and the fields were already set up when I arrived. But if you have more informations please do share and I'll give them over to my boss so he can set it up himself if possible :)

Thank you !


author: Quentin Smits
body: I had more information, the field is actually a "Static List" made from the submenu "Work Attributes" from the Tempo config menu. Hope it helps


Tags: cloud

jira-work-management-cloud
Download all attachments does not work
Asked by panu eiam:

I found the same issue as this link, but after following the steps, my download all attachments still does not work. [link to the same issue](https://community.atlassian.com/t5/Jira-Service-Management/Download-all-attachments-does-not-work/qaq-p/1514259)


Answers:
author: Alex Koxaras _Relational_
body: Hi [@panu eiam](/t5/user/viewprofilepage/user-id/1320696)

And after enabling the zip functionality, what error are you getting?

comments: author: panu eiam
body: Still getting the same error as below

![Screenshot_20230220_214420_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241157i91054811EC6D56EA/image-size/large?v=v2&px=999 "Screenshot_20230220_214420_Chrome.jpg")


author: Alex Koxaras _Relational_
body: If you indeed have enabled the zip functionality, then open a ticket to atlassian's support.


Tags: cloud

jira-work-management-cloud
Hierarchy and Showing Program or Portfolio Epics
Asked by Amy_Evans:

When I click on Hierarchy in Advanced Roadmaps/Portfolio, I received this result. The Epics have their parent under "Issue Links." Is this incorrect? Why aren't the program epics showing up here?  

![Roadmap.png](https://community.atlassian.com/t5/image/serverpage/image-id/98980iCDF9B31659011ED8/image-size/large?v=v2&px=999 "Roadmap.png")


Answers:
author: Roi Fine
body: Hi [@Amy_Evans](/t5/user/viewprofilepage/user-id/3968458) ,

To see your program epics in the plan, you'd need to make sure that the program epics are within your plan's issue sources. Just go to your plan configuration and hit "edit issue sources"

After that, to link the epics to the program epics, you can either:

1. Drag and drop epics to their parent in the plan's UI

2. Or expose the parent link field in the Jira issues screens for epics and assign the program epic.

Please let me know if the above helps. I'd be also happy to chat to learn more about your experience and feedback.

Feel free to schedule 30 minutes - <https://calendly.com/rfine/30min>

Cheers

comments: author: jamil.qadri
body: I am having trouble assigning feature epics to my program epics.

In the parent link field of my feature epic, only my portfolio epics show up, but I do have program epics created.

Do you know if there is a setting I might be missing?


Tags: advanced-roadmaps

cloud
Issues get same Start Date on same Assignee with "Auto-schedule"
Asked by jamo:

We are converting to Advanced Roadmaps from the old Portfolio. But in our teem we see some change behavior regarding "Auto-schedule".

We have a lot of estimated issues (grouped in Epics) and when we use "Auto-schedule" a lot of issues (with the same assignee) and with estimates longer than a day, get the same "Start Date", as if the same person could work on multiple tasks at the same time.

Have others experienced the same and a way to fix it?


Answers:
author: Belto
body: Both the **Start date** and **Due date** are calculated simultaneously with the auto-scheduler which looks at the totality of all assigned work items and schedules for not just when they can be started and ended meaning that no 1 work item (issue) is scheduled independently and multiple items can start and the same date. The algorithm will account for the total days/hours needed and propose a **Due date** accordingly.  
![](https://getsupport.atlassian.com/images/icons/emoticons/information.png) [Auto Scheduling Issues](https://confluence.atlassian.com/advancedroadmapscloud/auto-scheduling-issues-998651231.html)

In scenarios where the work items should be scheduled individually and no 2 items should be worked on at the same time, this is where you would need to implement a dependency type of schedule which is done by [adding Dependencies to the Issues](https://confluence.atlassian.com/advancedroadmapscloud/adding-dependencies-to-issues-998651270.html) so that one item cannot be started before completing the previous one and so forth which is what I believe would be ideal for your use case so that 2 issues can't have the same **Start date**.  
![](https://getsupport.atlassian.com/images/icons/emoticons/information.png) [Scheduling Dependencies](https://confluence.atlassian.com/advancedroadmapscloud/scheduling-dependencies-998651274.html)

comments: author: jamo
body: But in our case the same assignee gets allocated way to much work on the same day(s).

We have set ex. 6 hours working days, but the assignee can easily get assigned 50 hours of work which (according to auto-schedule) can be done in 4 days.


Tags: advanced-roadmaps

cloud
How to sum up estimates per user
Asked by Lukas von Lienen:

Is there a way to sum up all estimates per user?

I've created a view with grouping by assingee to see all issues assigned by user. I also show the "Estimates (h)" field to see the estimates per issue. But i'm struggling by sum up the estimates of all issues assigned to a user.


Answers:
author: Muhammad Ramzan_Atlassian Certified Master_
body: Without scripting or plugins its not possible. what you can do is use this chrome extension and here you can create your custom report for tha.

<https://chrome.google.com/webstore/detail/jira-assistant/momjbjbjpbcbnepbgkkiaofkgimihbii?hl=en>


Tags: advanced-roadmaps
Will Advanced Roadmaps be able to visualise Next Gen projects alongside Classic projects soon?
Asked by Elektra Walter:

We are using an Advanced Roadmap to visualise several Classic Projects in one filterable view, which is very helpful, but would like to see Next Gen projects here too. Is this possible or likely to become possible in the near future?


Answers:
author: Earl McCutcheon
body: Hello [@Elektra Walter](/t5/user/viewprofilepage/user-id/3964510) ,

Thanks for reaching out, and this is something we are currently looking into but its not on our short term roadmap just yet, so it will be a ways out in development.

We are currently gathering interest and feedback on the following request, make sure to drop a comment with any feedback you have as well as making sure to add a vote to show your interest in this features implementation and help out in prioritization efforts for new features as covered in the [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html):

* <https://jira.atlassian.com/browse/JSWCLOUD-20012>

There are some additional comments about this in the following Advanced Roadmap announcement by our project managers working on the features of integrating Advance Roadmaps, particularly focusing on the comment made by Josh Frank on May 19, 2020 where he noted:

* <https://community.atlassian.com/t5/Jira-articles/Introducing-Advanced-Roadmaps/bc-p/1383787#M2783>

> Thanks for surfacing that feedback around Advanced Roadmaps + next-gen. We're currently exploring how we can support next-gen projects with Advanced Roadmaps.

Regards,  
Earl

comments: author: Elektra Walter
body: Thanks Earl, appreciate the information. Kind regards, Elektra


Tags: advanced-roadmaps

cloud
Advanced Roadmaps Filtering
Asked by Marc - Devoteam:

On an advanced roadmap plan a standard set of filters is available.

Cloud documentation:  
<https://confluence.atlassian.com/advancedroadmapscloud/filtering-issues-998651076.html>  

Is it possible to adjust or create new filters based on custom fields for example?  
The server version of advanced roadmaps this is available.

Server documentation:  
<https://confluence.atlassian.com/advancedroadmapsserver/filtering-issues-962968235.html>  

Is or does anyone running or ran into the same issue and have anyone found or came up with a solution?  

Or is Atlassian working on such a feature for the near future on Cloud?  

Cheers.


Answers:
author: David Wuth
body: On the cloud page you referenced there is a note about custom fields being able to be used as filters, assuming the field type matches the limited list. You can set up the custom field to be included in the list of filter fields under Configure \> Custom Fields. On that screen there is a check box if you want the field to be included as a filter. Again, not all field types are supported, unfortunately. I don't see why something as basic as a user picker field is not supported...

comments: author: Marc Koppelaar
body: Hi [@David Wuth](/t5/user/viewprofilepage/user-id/1649531)  

I know this has been added last month, but when I posted this topic the options where not available.

Thank you fro the reminder.


author: FredrikLiljemark
body: We also need User picker as filter in Plans.


author: Garth Hume
body: I just fell into the same trap. Can this be fixed as it's really annoying?


author: Charles O'Neill
body: No Date and No User, wow (!) I'm surprised these aren't here.

I recall them being available prior to the visual overhaul last year.

Please add back!


Tags: advanced-roadmaps

cloud

jira-cloud
How to create a cross-project release in Advanced Roadmaps in Cloud? Not in new planning interface
Asked by Gabriel Underwood:

Is there any way to use Advanced Roadmaps in Cloud to create cross project releases?  

I am looking at the documentation for Advanced Roadmaps for Cloud and I see two different UIs described for managing and creating releases.

<https://confluence.atlassian.com/advancedroadmapscloud/creating-and-configuring-cross-project-releases-998651713.html>

and

<https://confluence.atlassian.com/advancedroadmapscloud/creating-releases-998651295.html>

The "redesigned planning interface" appears to not easily support creating a multi-project release. It appears to require creating the release of the same name in each project involved in the plan and then mapping the cross-project to all the manually created individual project releases.

This seems like a major regression in functionality in the "redesigned planning interface". Is there any workaround for this?


Answers:
author: Karl Hamilton
body: Thanks for raising this Gabriel - I too would be interested in understanding this please

comments: author: Siree
body: We can't seem to "create" cross project releases and have it propagate to all the projects anymore.

Previous version - create Cross Project Release - it gets created in all the projects in the plan.  

Current version - create Cross Project Release seems to be only grouping existing releases in the projects in the plan.

We have global release train and this has made it very difficult to manage.


Tags: advanced-roadmaps

cross-project
How to change Jira Advanced Roadmaps "quarters" to have Q1 start in July?
Asked by Shane Burger:

Our fiscal year starts in July. I need to have Advanced Roadmaps in Jira Premium list Q1 as July-Sept instead of the default Jan-March.


Answers:
author: Ste Wright
body: Hi [@Shane Burger](/t5/user/viewprofilepage/user-id/680785)

At present, this isn't possible. Quarters are set to match the calendar year.

It looks like these suggested features - [JPOSERVER-2711](https://jira.atlassian.com/browse/JPOSERVER-2711) and [JSWCLOUD-20576](https://jira.atlassian.com/browse/JSWCLOUD-20576) - cover the need to flex the months related to each quarter. You could vote for these issues and follow them to see if they get implemented.

Ste

comments: author: Ste Wright
body: Posting an update (as someone else posted).

It is now possible to set the Quarters of your Financial Year in Plans - check out this help page: <https://support.atlassian.com/jira-software-cloud/docs/change-financial-year-dates-in-your-plans/>

Ste


author: Monica Morris
body: Thank you for sharing this update [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) , much appreciated. The instructions you linked to work perfectly for me.


author: Henson Tan
body: I'm interested in this as well.


author: Lisa Richardson
body: I would like to see this feature implemented so that user can chose any month as Q1 Start Month.


author: Jimmy Rogers
body: The federal government in the US uses Oct 1 as the start of Q1, so it's a pretty core requirement for us for this to read correctly. I think we make up enough of a user base to be worth addressing this soon. I voted on the issues.


author: Ilva Levenda Africa
body: Our Q1 Starts in April so need this setting to be flexible.


author: Mario Esposito
body: Our Q1 Quarter starts in February, Q2 in May, we jump August, Q3 starts in October and we have no official Q4

comments: author: Ste Wright
body: Hi [@Mario Esposito](/t5/user/viewprofilepage/user-id/4757350)

This is possible now - check out this help page for more information: <https://support.atlassian.com/jira-software-cloud/docs/change-financial-year-dates-in-your-plans/>

Ste


author: Mario Esposito
body: Great, Thank you!


Tags: advanced-roadmaps

cloud

jira-software
Can Advanced Roadmaps access data from different Cloud Instances?
Asked by SEB Admin Only:

I work for a holding company with multiple subsidiaries who have their individual instances of JIRA Cloud. I would like to create an Advanced Roadmap that pulls data from different Cloud Instances. Is this possible?


Answers:
author: Hernan Halabi - Elite IT Consulting Group
body: Hello [@SEB Admin Only](/t5/user/viewprofilepage/user-id/3776812) welcome to the community. That would need something like Jira align in order to have that kind of integration.


Tags: advanced-roadmaps

cloud
Is there an API for Advanced Roadmaps?
Asked by Lauren_Baddeley:

I was wondering if there was an API for Advanced Roadmaps? There was an API for Portfolio Plans and Teams, so I was wondering if there was something similar for Advanced Roadmaps? Thanks!


Answers:
author: Matt Wakeman
body: My use case for an API is:

* We have teams present in multiple plans and want to ensure that the velocity is set to the same value in each PI.
* The velocity is currently plan specific even with a shared team


Tags: advanced-roadmaps

server
Advanced Roadmaps / Weekends / Auto-Scheduler
Asked by Rinaldo Persichini:

I want to plan my teams tasks without weekends being counted as work days.  

The project is configured in the default workdays configuration.

The board is configured in the default workdays configuration.  
The board is configured as Kanban.  

<br />

I have defined estimates in days for the stories.  
I have defined dependencies for the stories.  
I have assigned the stories to a release (which I want to schedule).  

I am using the improved planning interface of portfolio (Advanced Roadmaps) (Cloud)  

<br />

---  
=\> In the planner view, I can see all parts of the release as expected. When I manually schedule the "bar" it can be assigned to weekends, which are annoyingly still visible in the calender timeline.![Advanced Roadmaps Weekends.png](https://community.atlassian.com/t5/image/serverpage/image-id/97735iE556E13FFCD604F6/image-dimensions/552x158?v=v2 "Advanced Roadmaps Weekends.png")  

+ The placed story has to be adjusted by hand to the estimated length in days (single klick makes it 7 days long.... not e.g. 4 days long like defined.

+ The placed story (or the subtasks) can be assigned to WEEKENDS!!!!  

---  

=\> Bonus Problem: Autoschedule (sometimes) ignores estimates and dependencies. It ignores the sequential scheduling and the estimated length of each task.   

![Advanced Roadmaps Autoscedule.png](https://community.atlassian.com/t5/image/serverpage/image-id/97736iEE19E2A746ADB455/image-dimensions/531x275?v=v2 "Advanced Roadmaps Autoscedule.png")

+The auto scheduler even displays his own errors (self aware?)  
+The estimates are completely ignored  
+The assignee is expected to be able to clone himself AND time-travel.

<br />

<br />

Help?  

=\> Last Post-Edit could not be published and was deleted? What?


Answers:
author: Jean-Francois Thibault
body: Anyone aware of a solution to this issue in the 2+ years since it was raised by Rinaldo ?


author: Justin Cantle
body: Having the same issue where estimates and assignees are being ignored, and so Target Start and End dates are not corretly set:

![2021-02-22_9-31-51.png](https://community.atlassian.com/t5/image/serverpage/image-id/131385iD2F47AC54153262D/image-size/large?v=v2&px=999 "2021-02-22_9-31-51.png")


Tags: advanced-roadmaps

cloud
Does anyone knows when is going to take place the release of Advanced Roadmaps for JIRA Cloud?
Asked by Matias Miranda Pacheco:

I am using JIRA Cloud, and Advanced Roadmaps app is not available for JIRA Cloud. Furthermore, Portfolio app for JIRA Cloud is no longer available.


Answers:
author: Hernan Halabi - Elite IT Consulting Group
body: Hello [@Matias Miranda Pacheco](/t5/user/viewprofilepage/user-id/3856165) welcome to the community. If you want to use advanced roadmaps you need to subscribe to the premium service. Else you will have to use other apps like big picture

comments: author: Matias Miranda Pacheco
body: So, if I paid for the Premium Account of JIRA Cloud, the Advanced Roadmap app will become available in the store?  
I understand correctly?


author: Hernan Halabi - Elite IT Consulting Group
body: Almost. If you pay for premium you have it by default no need to pay more for it


author: Matias Miranda Pacheco
body: Got it! Thanks for the response Hernan!  
Still, it does not make any sense to me. Because, if Advanced Roadmaps is available for JIRA Cloud, what is the reason to have it (by default) on a premium account, but not to be on the store as a different app as it was Portfolio in the past or the other ROadmaps apps (ie Big Picture)


author: Hernan Halabi - Elite IT Consulting Group
body: I would say it's a way to promote premium package. That's the company strategy and say much about it since I'm not part of it.

If this is solved don't forget to mark it as such


Tags: advanced-roadmaps

cloud
Create a plan for selected Epics
Asked by Natalia Golikova:

Hi,

I would like to create a plan for Epics.

I picked the boards, then step 5 - "select what's in scope". I selected only epics I need in the plan, all other issues were deselected. As a result, I got all issues in my plan. I don't need them in my plan. Even if I created a version (release) and picked only one release I need, I get all the issues anyway.

How can I create a plan? I need only issues/epics for my project/release, not all of them.

Thanks,

Natalia


Answers:
author: Roi Fine
body: Hi [@Natalia Golikova](/t5/user/viewprofilepage/user-id/3866847) ,

Good question! What you describe sounds like a bug to me. As a workaround, you can just remove issues from the plan by following the below:

1. Select issues you want to remove from the plan in the Plan\>Roadmap view

2. Click "bulk actions" in the scope panel

3. Remove these issues from the plan

Let me know if you got any further questions.

As a side note, we are in the process of fixing and simplifying the create plan UI.

Cheers,

Roi

comments: author: Natalia Golikova
body: Hi [@Roi Fine](/t5/user/viewprofilepage/user-id/434632),

It takes a lot of time to delete 2k issues from the plan.

Also, it looks scary, especially understanding that there is a bug, to delete issues from the plan and implement this change back to Jira from Portfolio/Advanced Roadmaps. I don't want to delete 2k issues in Jira testing this way.

Another problem is that some issues I want to add to the plan are missing. I think it is very good to have an option to add epics/issues to the existing plan and not only creating them in the plan.

With all of these problems, we can't use Jira Portfolio/Advanced Roadmaps for our planning.

Do you know if Atlassian is going to have a session about it?

Thanks,

Natalia


author: Roi Fine
body: Hi [@Natalia Golikova](/t5/user/viewprofilepage/user-id/3866847) ,

I understand the challenge. To clarify, removing the issues from the plan does not delete them. The issues would still be present in Jira.

I'd love to have a chat with you and try to make things work out.

If you'd like you can use this link to schedule a chat - <https://calendly.com/rfine/30min>

Roi


Tags: advanced-roadmaps

cloud
Roadmaps - Assigned to Sprint but showing up in Unassigned
Asked by Mark_Hortman:

I have a handful of Epics in my Roadmap that show up down in the Unassigned section, but they also show up inside of the sprint that they should be in. It would seem to me that they should be in one or the other, but not both. What does the Unassigned mean? It would think that it is "Unassigned to a Sprint". I have group by Sprint and most items show up grouped in the sprint, but those unassgined down there are quite a mystery to me.


Answers:
author: Mark_Hortman
body: I finally figured out why they appear in unassigned and thought I would share. The reason is that I had one story in an epic that was unassigned. If that is the case the whole epic shows up as unassigned even if one story is unassigned.

comments: author: Jessica Ketcham
body: I am having this same issue, but I compared one item in the Unassigned bucket with one in another, and neither of them had assignees, so I'm still unsure what is causing my issue.


Tags: advanced-roadmaps

cloud