youngmon/atlassian-qna huggingface dataset:
A long-running task has been initiated by another user - Cannot install apps
Asked by Sue Rocha_Mibex Software_:

Hello,

I have a free Cloud edition that I am currently working with but I keep encountering the *"A long-running task has been initiated by another user"* error message when I try to install apps*.*I cannot find a way to clear this state.

Can you provide some guidance on the steps I can take to clear this state or can you clear it for us?

Thanks in advance for your help.

Kind regards,

Sue


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Sue Rocha_Mibex Software_](/t5/user/viewprofilepage/user-id/4178012) , basically you have to contact Atlassian support, or wait until they see your post here. Then Atlassian has to take action.

comments: author: Sue Rocha_Mibex Software_
body: Thanks [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) . I noticed that they cleared the state so I am good now and I am able to install apps again in my instance. Not sure if this was because of a periodic job or someone manually taking action but either way, I am back in business.

Have a nice weekend.


Tags: cloud

confluence-cloud
Export a page to PDF document the format is damaged and text not appear
Asked by Wafaa AbdElAlim:

When I export a page from confluence to PDF the document format is damaged and the text that as all document details not appears


Answers:
author: Dominic Lagger
body: Hi [@Wafaa AbdElAlim](/t5/user/viewprofilepage/user-id/4950172)

Can you give us a bit more information?

* Can you open the PDF or is it totally broken?
* Do you have some special macros in your page that you export or is it just text?
* Does this problem occurs only for you or for all confluence users?
* Does this problem occurs on every confluence page or just for some pages?
* Do you use third party apps for exporting to a PDF or the normal confluence approach?

Thanks in advance.

Regards, Dominic

comments: author: Wafaa AbdElAlim
body: Thanks for your reply

Firstly I'm begins to use confluence   
I have a user guide word document that has features texts with screen shots that describing the system and its scenarios ,I Import this document to the confluence  
it is imported correctly with its heading and table of contents I update it with a new features (images and text description) when I try to export it to show how he confluence will map it the format is corrupted and all text description doesn't appear![CCS-UG_DED-020622-1129_003.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200646i569CF52690CD5486/image-size/large?v=v2&px=999 "CCS-UG_DED-020622-1129_003.jpg")![CCS-UG_DED-020622-1129_004.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200647iC6C2F356E30A69AC/image-size/large?v=v2&px=999 "CCS-UG_DED-020622-1129_004.jpg")![CCS-UG_DED-020622-1129_005.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200648i564929E16AF40352/image-size/large?v=v2&px=999 "CCS-UG_DED-020622-1129_005.jpg")

![CCS-UG_DED-020622-1129_006.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200650i98063EB878D084E1/image-size/large?v=v2&px=999 "CCS-UG_DED-020622-1129_006.jpg")![CCS-UG_DED-020622-1129_002.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200651iBD8E98E9F9FCB85A/image-size/large?v=v2&px=999 "CCS-UG_DED-020622-1129_002.jpg")


author: Dominic Lagger
body: These images are from the PDF or from the confluence?

Could the language pack be the cause? It seems, that you have some arabic text in the screen shots. perhaps confluence can't deal with the text, but i do not know.

What you could do is to make a ticket at atlassian itself.

<https://support.atlassian.com/contact/>

Regards, Dominic


author: Wafaa AbdElAlim
body: Thanks Dominic for you reply


Tags: cloud

confluence-cloud
Export a page to word document format is damaged
Asked by Wafaa AbdElAlim:

1- When I try to export page to word the images resolution and sizing is changed .it stretched also the format

2- A lot of images not exported and the following error appears

![11.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/200291i39DCC5B6CAE33248/image-size/large?v=v2&px=999 "11.jpg")

3- when the document images added from JQL from a Jira story also the images not appears


Answers:
author: Dominic Lagger
body: Hi [@Wafaa AbdElAlim](/t5/user/viewprofilepage/user-id/4950172)

This error could occur, when the images aren't an attachment on the confluence page itself.

Did you copy the images from an external website? On the confluence page, do you see the images as an attachment?

Thanks

Regards, Dominic

comments: author: Wafaa AbdElAlim
body: Yes I import the images from a word document


Tags: cloud

confluence-cloud
Entering notes to a list
Asked by Ivana Kocova:

How can we enter notes, info panels, warnings, and tips into a numbered or bulleted list? Macros with these items are always entered only at the end of the list. We can no longer enter these macros and align them to the list as we did when using Server. The macros will always be aligned to the very left of all text.

![Macros not aligned_1.png](/t5/image/serverpage/image-id/200290iAB9AFACC49AFAD23/image-size/large?v=v2&px=999 "Macros not aligned_1.png")


Answers:
author: Andy Gladstone
body: [@Ivana Kocova](/t5/user/viewprofilepage/user-id/4956016) Welcome to the Atlassian Community and Confluence Cloud. While Cloud has many amazing features, the issue you are running into is a deficiency in cloud over server. There is a JAC request for this feature to be implemented in Cloud that you can view and vote in an effort to help bring more visibility and action to resolving this behavior.

<https://jira.atlassian.com/browse/CONFCLOUD-67862?filter=98690>

comments: author: Ivana Kocova
body: Thank you, Andy, for the information! That is too sad that this feature is not available yet. It is a very useful feature on Server. Already voted for it. There are some workarounds suggested in the request though.


author: Derek Parks
body: Ditto what Ivana said!!


Tags: cloud

confluence-cloud
I am facing issue while connecting postgres database using JNDI
Asked by Gaurav Manudhane:

I am following below tutorial for establish database connection.

[Configuring a datasource connection \| Confluence Data Center and Server 7.18 \| Atlassian Documentation](https://confluence.atlassian.com/doc/configuring-a-datasource-connection-937166084.html)

After All configuration I am facing below exception :

Confluence Space :javax.naming.NameNotFoundException: Name \[jdbc/confluence\] is not bound in this Context. Unable to find \[jdbc\].

Please share your views. If required I will server.xml and confluence.cfg.xml file.

Thanks!


Answers:
author: Daniel Ebers
body: Hi [@Gaurav Manudhane](/t5/user/viewprofilepage/user-id/4956008)

welcome to the Atlassian Community!

I happened to find a knowledge base entry on the message in the log you got - please review if the document helps in your case:

* **Confluence is inaccessible and displays a 'Could not find datasource' error after upgrade** <https://confluence.atlassian.com/confkb/confluence-is-inaccessible-and-displays-a-could-not-find-datasource-error-after-upgrade-1021237809.html>

Regards,  
Daniel


Tags: cloud

confluence-server
How do I insert the link of a video from Wistia into a confluence page?
Asked by Sara Moya Perez:

Hello

I have modified a video on Wistia.

ow I would like to upload it on my confluence page.

How should I do this?


Answers:
author: Andy Gladstone
body: [@Sara Moya Perez](/t5/user/viewprofilepage/user-id/4956005) Welcome to the Atlassian Community.

Wistia is not a supported integration in Confluence Cloud or Server. The good news is that there is an existing support request to have it added that you can vote and follow.

<https://jira.atlassian.com/browse/CONFCLOUD-35101>

<https://jira.atlassian.com/browse/CONFSERVER-35101>

Hope this helps!

comments: author: Andy Gladstone
body: [@Sara Moya Perez](/t5/user/viewprofilepage/user-id/4956005) I hope your Confluence and Atlassian journey has yielded success for you and your team. Please let me know if my answer assisted you. If it did, please click on the Accept Answer button so others looking for similar assistance can find it in the future.

Thank you.


Tags: wistia
Application does not notify user of last login time and date in confluence
Asked by Bhojanapu Aswani:

How to fix permanent solution or workaround for "Application does not notify user of last login time and date in confluence".


Answers:
author: Daniel Ebers
body: Hi [@Bhojanapu Aswani](/t5/user/viewprofilepage/user-id/4932004)

is there any specific problem you are trying to solve or are you implementing some kind of logic why you ask in particular for the login timestamps?

Regards,  
Daniel


author: Nic Brough -Adaptavist-
body: You'd need to change the core code in Confluence to change that.

In most cases, it's a trivial security flaw though, and one that is pretty useless - people don't pay any attention to it, and it gets in the way of them getting on with using the software.


Tags: confluence-server

server
setting status and managing it
Asked by Julie Pechony Jones:

I'm trying to set up status labels. the most basic. in progress, done and not started. How do i create a drop down list that contains all of them. every time i do /status I get the set up window to create one and then select colour. is there a way to set them up and then fetch them in tables? i tried to look at Youtube but they dont seem to have the new UI in there so i cant follow the set up instructions. Am i missing something. I appreciate the help


Answers:
author: Andy Gladstone
body: [@Julie Pechony Jones](/t5/user/viewprofilepage/user-id/4850012) Welcome to the Atlassian Community.

The Status Macro that is native to Confluence Cloud does not allow for pre-set statuses or picklists. There are a few Marketplace Apps available that plug in to Confluence Cloud that can help you accomplish this, but I have no experience with them to recommend one over any other.

You can search the Marketplace at <https://marketplace.atlassian.com/>

Good luck!

comments: author: Julie Pechony Jones
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

I appreciate your time :)


author: Andy Gladstone
body: [@Julie Pechony Jones](/t5/user/viewprofilepage/user-id/4850012) if my answer helped you, please take a moment to mark it as accepted so others can find it. All the best.


Tags: cloud

confluence-cloud
How to display a list of the links featured in the content of a given page?
Asked by marc_gibert:

I want to add a section of the bottom of a page that lists all the links (both internal or external, attachments, etc.) that are in the content of that same page.

Similar to the attachments macro, that lists all the attachments of the current page, but with links.

Is it possible?

Thanks!


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@marc_gibert](/t5/user/viewprofilepage/user-id/4955950) Welcome to Community,

I don't think you can do that natively, but there are a couple apps on the Marketplace that allow you to list [incoming links.](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=list%20links)


Tags: confluence-server

server
HTML problem in display
Asked by Colm Maguire:

So I am using the HTML Macro at the bottom of my page and inserting the following code into the created HTML box. When I preview the page it looks great, but when I save it, all I see is the time stamp. My page content disappears Clearly I am doing something wrong but can anyone help me out?

|                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| |-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | ``` <!DOCTYPE html><html><body><h1>Time of Last Edit</h1><h2></h2><p>This document was last modified:</p><p id="demo"></p><script>let text = document.lastModified;document.getElementById("demo").innerHTML = text;</script></body></html> ``` | |


Answers:
author: Dominic Lagger
body: Hi [@Colm Maguire](/t5/user/viewprofilepage/user-id/4686875)

What do you want to achieve?

Because, "document.lastModified" will not get you the last modification date of the page. It will get you the last modification date of the "HTML document type", not the document from confluence. You can use this javascript in any other page or even in the console of your browser.

* see [lastModified](https://developer.mozilla.org/en-US/docs/Web/API/Document/lastModified)

If you want to get the date of the latest modification of the confluence page, then you need to write a user macro:

* [Writing user macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html)
* [Confluence user macro guide](https://developer.atlassian.com/server/confluence/confluence-user-macro-guide/)

Regards, Dominic

comments: author: Colm Maguire
body: Oh dear me. Okay thank you for that. I guess I am gonna have to learn :D


Tags: confluence-server

html

server

timestamp
Is it secure eno
Asked by Matthew Chello:

How can i trust it easily?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, you can trust it, but you've not explained where your concerns are, so we can't tell you much. Have a read through <https://www.atlassian.com/trust> though - that might answer your questions.


author: Srinatha T
body: Hi [@Matthew Chello](/t5/user/viewprofilepage/user-id/4955885) ,

Welcome to Atlassian community.

Could you please elaborate the issue you are facing?

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Confluence page login error.
Asked by Arti Dabhade:

I was trying to login to confluence page with my BW mail id , but its showing not permitted error to me.

Can you please guide to resolve this issue?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You will need to talk to the administrators of the space you are looking at, or the Confluence admins - you have not been granted permissions to see the pages within the space., and your admins are the people who control that.


Tags: cloud

confluence-cloud
How can I recover a deleted confluence page which was not published yet ?
Asked by Arjun Nayak U:

I was creating a new page which was not published yet. This was deleted by accident and I am not able to find the same in trash too. Is there a way that this can be recovered ?


Answers:
author: Matt Reiner [K15t]
body: If you go to the Confluence Home Page, on the left side there is a Drafts option. It will show a list of all your unpublished drafts.


Tags: cloud

confluence-cloud
how can I edit pages titles?
Asked by Noam Baum:

I would like to edit few pages titles, but dont want to do it manualy for each one.

Is there any way to select them and make it for all at the same time ?


Answers:
author: Srinatha T
body: Hi [@Noam Baum](/t5/user/viewprofilepage/user-id/4955684) ,

Welcome to Atlassian community.

Out of the box we do not have any solution but you can update it from database. GO through the below URL it has the queries used for the same.

* [How-to-manually-edit-a-page-title-through-the-database-with-synchrony-enabled](https://confluence.atlassian.com/confkb/how-to-manually-edit-a-page-title-through-the-database-with-synchrony-enabled-942838925.html)

I have not tried this from my end so you might want to test this in your test environment first and if everything is fine go for production instance.

Thanks,

Srinath T

comments: author: Noam Baum
body: Hi

I actually found a way through the Space Tools option.

Thanks

Noam


author: Srinatha T
body: [@Noam Baum](/t5/user/viewprofilepage/user-id/4955684) , that is really nice. Can you please share the steps here so that it will help other people who will be looking for solutions?
How to fix permanent solution and workaround for this type of threat"File upload functionality flaw"
Asked by Bhojanapu Aswani:

Please suggest how to provide permanent solution or workaround for this type of threat "File upload functionality flaw" in confluence.


Answers:
author: Nic Brough -Adaptavist-
body: There is no "file upload functionality flaw" that I know of.

You'll need to explain what you think the problem is!


Tags: confluence-server

server
Kindly suggest how to provide permanent solution or workaround this type of threat "Auto-complete is
Asked by Bhojanapu Aswani:

Kindly suggest how to provide permanent solution or workaround this type of threat "Auto-complete is enabled for sensitive fields" in confluence.


Answers:
author: Nic Brough -Adaptavist-
body: There is nothing to fix here, your security team are flagging something that is not a security threat (and in fact, is the opposite when it is applied - password fields should allow auto-complete, so that people can use secure password safes, rather than having to store passwords insecurely)


Tags: confluence-server

server
How to get the permission of space admins to view space?
Asked by RKumbhare:

I want to read the data from space , how can I access that data?


Answers:
author: Mayur Jadhav
body: Hi [@RKumbhare](/t5/user/viewprofilepage/user-id/4955543)

Welcome to the Atlassian Community!!!

You will have to contact you Confluence Administrator and asked them to provide the Space admin to you.

Regards,  
Mayur


author: Fabio Racobaldo _Herzum_
body: Hi [@RKumbhare](/t5/user/viewprofilepage/user-id/4955543) ,

welcome to the Atlassian community!

A space admin or a Confluence Administrator should add permission to read contents within a space.

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

Hope this helps,

Fabio


Tags: confluence-server

server
how to mange and monitor the tasks given users
Asked by Kinza Qathi:

I have just created an account and invited my work teammates, but I cannot assign them tasks and monitor them. Could anyone help me how to do so.


Answers:
author: Brant Schroeder
body: [@Kinza Qathi](/t5/user/viewprofilepage/user-id/4955522) Welcome to the Atlassian Community

Are you using Confluence and trying to mention them on a task? In order to do so, you need to add them to the Confluence instance. Have you added them?


Tags: cloud

confluence-cloud
Is there a limit to the number of Spaces
Asked by min.sun:

?????????


Answers:
author: Ollie Guan
body: Hi [@min.sun](/t5/user/viewprofilepage/user-id/4955400) ,

There are no limits to the number of spaces or pages you can have in Confluence. As your pages grow in length, the server resources required to edit and render the pages will increase.

<https://community.atlassian.com/t5/Confluence-questions/How-Many-Number-of-Pages-can-we-create-in-One-space/qaq-p/1169057>
Gold vs Business vs Enterprice
Asked by E_L_:

I see there are various subscriptions, and different on the app, than on the desktop.

In the app I only see Gold subscription. On desktop I find also Business and Enterprise subscription.

So are there 3 or are there only 2 subscriptions?

Why is Business and Enterprice not mentioned?

This is a bit confusing...

Thanks


Answers:
author: Soumyadeep Mandal
body: Hi [@E_L_](/t5/user/viewprofilepage/user-id/4200192) ,

Welcome to the community!

Basically, Trello has 4 subscription plans!

Plan 1 - Free Plan

Plan 2 - Business Plan

Plan 3 - Enterprise Plan

For more information on Plan 1, 2 \& 3, [VISIT HERE](http://trello.com/pricing)

Plan 4 - Gold Plan

For more information on Plan 14, [VISIT HERE](https://trello.com/en/gold)

comments: author: E_L_
body: Thanks, I already knew about the free one. I was talking about the paid ones.

btw, those links didnt work.


author: Soumyadeep Mandal
body: Hi [@E_L_](/t5/user/viewprofilepage/user-id/4200192) ,

The links are working fine!

For more information on Plan 1, 2 \& 3

<http://trello.com/en/pricing>

For more information on Plan 14

<https://trello.com/en/gold>


author: E_L_
body: Now they do, before they didnt. But thanks.
Creazione di bacheca personale
Asked by Claudio Monti:

Buongiorno volevo chiedervi come mai quando andavo a creare una nuova bacheca personale, sotto il titolo della bacheca mi uscivano i nomi dei gruppi dentro cui volevo crearla e la scritta "nessun gruppo" non mi appare nell'elenco. Essendo che vorrei creare una bacheca personale non riesco a crearla. Grazie


Answers:
author: Alessandra Rozzino
body: Buonasera Claudio

ho riscontrato lo stesso problema con oggi nel creare una bacheca personale ma ieri invece mi ? stato possibile. Purtroppo da oggi dal tasto "crea bacheca" mi ritrovo una bacheca facente parte di un gruppo e non pi? personale.

Sinceramente non ho capito il link che ? stato condiviso. Tu mi sai aiutare? Grazie.

comments: author: Claudio Monti
body: Buonasera Alessandra, no, sto aspettando qualche risposta illuminante.


author: Claudio Monti
body: Nenache io ho capito bene il link probabilmente la traduzione non ? precisa


author: Alessandra Rozzino
body: Ce l'ho fatta! Subito dopo aver scritto a te sono riuscita a cancellare il gruppo che avevo creato (e non so nemmeno come ho fatto) e a creare solo bacheche personali.

Nel caso tu abbia un gruppo devi cancellarlo.


author: Paolo Bartolucci
body: Buonasera, anch'io ho lo stesso problema. Non riesco a creare un bacheca personale in automatico crea una bacheca del gruppo. Qualcuno sa come risolvere?

comments: author: Alessandra Rozzino
body: Buonasera Paolo, nel caso tu avessi creato delle bacheche facenti parti di un gruppo devi provvedere a cancellare il gruppo che hai creato. Perch? solo una volta cancellato il gruppo potrai creare solo bacheche personali.   
In impostazioni del gruppo troverai la dicitura 'cancella gruppo'. Cos? facendo, quando creerai la tua bacheca personale, in automatico vedrai opzione 'per uso personale' e 'privata'.


author: Paolo Bartolucci
body: Buongiorno Alessandra, prima di tutto grazie per il consiglio, per? devo dirti che non funziona perch? io ho cancellato tutti i gruppi ma ogni volta che creo una bacheca lui me la inserisce nel gruppo spazio di Trello creato in automatico.

Quindi il mio dubbio ? il seguente, se un. Giorno decido di creare un gruppo non potr? pi? fare una bacheca personale.


author: Alessandra Rozzino
body: Buon pomeriggio Paolo, allora mi viene da dirti di procedere in questo modo come ultimo tentativo: quando vuoi creare una bacheca personale (se tutti i gruppi sono stati cancellati) posizionati sulla bacheca grigia con scritto 'crea una nuova bacheca'. Ma ripeto ? importante che non ci siano gruppi esistenti. Fammi sapere. Spero tu riesca a creare le tue bacheche personali.


author: Alessandra Rozzino
body: Il riquadro grigio in cui c'? scritto 'crea una nuova bacheca' lo trovi in home.


author: Soumyadeep Mandal
body: Hi [@Claudio Monti](/t5/user/viewprofilepage/user-id/4200205) ,

You can read and follow this article <https://help.trello.com/article/821-using-markdown-in-trello>


Tags: cloud