youngmon/atlassian-qna huggingface dataset:
Page Restrictions popup does not appear in any space after upgrade to 5.9.3
Asked by Darren K:

*This question is in reference to Atlassian Documentation: [Page Restrictions](https://confluence.atlassian.com/pages/viewpage.action?pageId=139414)*

We have just upgraded from 5.7 to 5.9 and now, in all our spaces, clicking on the "..." and then selecting the Restrictions option does nothing, even logged on as Administrator..

The global theme is the Confluence default look and feel theme and all global layout items are set to default. A couple of spaces have the Documentation theme selected but the problem occurs in all spaces.

We need to resolve this quickly as we have many customers accessing different content within one space in particular and are currently unable to administer the restrictions or publish newly completed documentation to meet contract deadlines.

I have already checked Page Layout (set to Default) in General Configuration and it does have the following line ...

` #parse ("`[/decorators/includes/page-content-includes.vm](http://inform.megabus.com.au/admin/viewdefaultdecorator.action?decoratorName=/decorators/includes/page-content-includes.vm)`")`

What else can I check?


Answers:
author: Kay Brown
body: I would open up a ticket with Atlassian Support: <https://support.atlassian.com/customer/servicedesk-portal>

Regards,

Kay


Tags: restriction
Need to change the Dynamic content of Subject line of Email Notification share by Confluence?
Asked by Harshita Sehgal:

For example: If somebody has shared a page with me, then right now it is showing like : **"\[Hub\] Akashdeep Saily shared "Field Collections KB" with you".**   
Can we change it to : **"Field Collection KB"** that is only the page name rather than the whole sentence?  
we have to remove the **"Akashdeep Saily shared "** from wholer sentence


Answers:
author: Phill Fox
body: Here are the instructions on how to change the email templates but this is not a recommended activity as it means that any future upgrades may revert your changes.

<https://confluence.atlassian.com/doc/customising-the-email-templates-168001822.html>
Is it possible to select the most recently modified/created Meeting Reports using the Content Report Table macro?
Asked by Malcolm Cook:

*This question is in reference to Atlassian Documentation: [Content Report Table Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=317194676)*

Is it possible to select the most recently modified/created Meeting Reports using the Content Report Table macro?


Answers:
author: Steven F Behnke
body: By default, Confluence will show the latest Meeting Reports. You can see this on the macro documentation page --
> Which pages will appear? Before displaying the results, Confluence will sort them by the date the page was last modified. The most-recently created/updated pages will appear first.

No work on your end at all! :smile:

<https://confluence.atlassian.com/doc/content-report-table-macro-317194676.html>


author: David Puchosic
body: There is also an enhancement request / suggestion logged for adding sorting ability for the Content Report Table Macro.

<https://jira.atlassian.com/browse/CONF-31438>

comments: author: Steven F Behnke
body: Thank you very much for posting this, I voted.


Tags: content-report-table-macro
Add labels to existing template
Asked by Galen Elfert:

When I create a new template there is a label button at the bottom to add labels.

When I try to edit an existing template this button is not there, and I can't find any way to add a label to an existing template.

It might be relevant that this is a meeting notes blueprint template.

How can I add default labels to a template?

Confluence Version 5.7.1

Thanks.


Answers:
author: Steven F Behnke
body: Perhaps I missed it when you first posted, but you cannot change labels on templates provided by Blueprints, such as Meeting Notes, Product Requirements, or Decisions.

I believe this feature request represents your current issue -- <https://jira.atlassian.com/browse/CONF-29447>

If you would want this done, you would have to customize the Blueprint jar file yourself and recompile it, I'd imagine. It shouldn't be tremendously difficult but it's a customization.

comments: author: Galen Elfert
body: Thanks, that makes sense. As it is, the labels are just being used for generating task lists, which I can do by place instead.


author: Steven F Behnke
body: Yes, but those options for generating task lists are new, (in this space, under this page). The labels used to be the only way.


author: Galen Elfert
body: Just updated.


author: Steven F Behnke
body: Hi! Can you please comment or edit your post to indicate what version of Confluence you're referring to?


Tags: confluence-administration
How to create an anchor
Asked by Lea Sauer:

*This question is in reference to Atlassian Documentation: [Anchors](https://confluence.atlassian.com/pages/viewpage.action?pageId=139442)*

I struggle to create an anchor within a page in my personal space. The anchor symbol shows in the editing mode. When I press "save" it does not show in the viewing mode. What am I doing wrong? If you answer, please do not just refer to the "how to create an anchor help page". I followed the instructions there...


Answers:
author: Chander Inguva
body: Hi Lea,

Why will you see anchor symbol while viewing page. The main function of anchor macro is to scroll to any part of page where the text is linked to anchor name.

Test-Anchors.PNG

Create-Anchor-Link.PNG

* You will not see anchor symbol in view mode.

view-mode.PNG

Regards

Chander  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-anchor/qaq-p/94418?attachment-id=2787){#link_118782e9521f4d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15884/1/Test-Anchors.PNG){#display_118782e9521f4d_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-anchor/qaq-p/94418?attachment-id=2788){#link_118782e9521f4d_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15884/2/Create-Anchor-Link.PNG){#display_118782e9521f4d_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-anchor/qaq-p/94418?attachment-id=2789){#link_118782e9521f4d_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15884/3/view-mode.PNG){#display_118782e9521f4d_4}


author: Milo Test
body: You won't see any indication that there is an anchor in "view" mode.

Does the anchor reappear when you go back to edit mode?

Does a hyperlink to the anchor work?


author: Adrien Ragot 2
body: *This is not a direct answer to the original question, but I believe it could help the author. I am the author of [Requirement Yogi](https://marketplace.atlassian.com/plugins/com.playsql.requirementyogi/server/overview). It is only available for Confluence Server.*

I've had difficulties with anchors too and I couldn't use them to link to specific places in requirement documents. Therefore I've created Requirement Yogi. The principle is simple: You can insert a requirement macro in the text, assign it a key, and you can reference this key from other places. When clicking on a reference, it jumps to the anchor in the original text.


author: Phill Fox
body: Hi @Lea Sauer

You would not normally see the anchor on the display when you save the page but if you inspect the page source you should see that it is present.

I have an example here where an anchor is on the heading Tangible Benefits in the document entitled ROI.

<h3 id="ROI-tangibleTangibleBenefits">

<span class="confluence-anchor-link" id="ROI-tangible"></span>

Tangible Benefits

</h3>

For clarity I have split the row up to show the different elements. The interesting point is the \<span class="confluence-anchor-link"... which is what gets inserted to mark an anchor. Then if you wish to link to this anchor you can.

Regards

Phill

<br />


Tags: anchor

cloud

confluence-cloud
Where is the option to activate the usage stats in confluence webbased?
Asked by Emmanuel_Verkinderen:

*This question is in reference to Atlassian Documentation: [Viewing Site Statistics](https://confluence.atlassian.com/pages/viewpage.action?pageId=123043962)*

Ask your question here...  
[](https://community.atlassian.com/t5/Confluence-questions/Where-is-the-option-to-activate-the-usage-stats-in-confluence/qaq-p/332119?attachment-id=2302){#link_118782c44e8e83}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/56043/1/image2016-4-19%2010%3A17%3A25.png){#display_118782c44e8e83_0}


Answers:
author: Eduardo Nunes
body: Hi Emmanuel,

*"To view Space Activity the **Confluence Usage Stats** system plugin must be enabled. This plugin is known to cause performance problems on large installations and in Confluence Cloud, and is **disabled by default** . You can log a [support request](http://support.atlassian.com/) to enable the plugin, but you need to be aware of the possible impact on performance."*

This note was retrieved from the [View Space Activity](https://confluence.atlassian.com/display/ConfCloud/View+Space+Activity) KB article.

Hope this helps you!

Cheers,

ENunes


author: Nic Brough -Adaptavist-
body: It's not there, it's disabled because Cloud does not support it.


author: Jen
body: I agree we are currently paying over $12k a year for cloud and receive zero use stats with that package. Confluence serves as our lms amongst other things and it is really important to track engagement at the user level. Google analytics doesn't show individual user stats... Is there anything made affordable than confluence analytics that will provide something?

I read a post someone suggested to use cache usage but adding code to everyone of our pages in unfathomable.

Any alternatives would be appreciated

comments: author: peter.philipp
body: Hi there,

use Piwik / Matomo... combined with custom html at beginning of the body. Works pretty fine.

Best regards

Peter


author: Tim
body: Hi Emmanuel,

We've created an add-on that gives some great usage statistics in Confluence Cloud. It includes an overview of activity but also the details like who has viewed a particular page.

You can find more information here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)

comments: author: Gary Adams
body: Is your add-on free-ware?


author: Rob Woodgate
body: Emmanuel,

There is a [Google Analytics](https://marketplace.atlassian.com/plugins/com.go2group.plugins.confluence-ga/server/overview) plugin that might work for you?

comments: author: Emmanuel_Verkinderen
body: We are cloud based.

The plugin is extremely expensive as well. This is a core function we would argue.

Thanks

E


author: Emmanuel_Verkinderen
body: Hi. Thanks.

But is there any way to know if the users are actually using the viewing pages? This is a big investment and it would be good to know if it is used...


Tags: cloud

confluence-cloud
turn off calendar notifications
Asked by Brett Nelson:

I have alot of users complaining that they receive to many updates when the calendar is updated. I have had the users stop watching the calendar and the page it is hosted on, but they are still receiving notifications. I don't want to disable notifications completely. how can i turn off the calendar specifically?


Answers:
author: Erwin Ilgun
body: It's a bug, there is an issue regarding another symptom of this problem: <https://jira.atlassian.com/browse/CONF-35478>


author: William Zanchet [Atlassian]
body: Brett,

There's a thread as you can see here, that talks about the same question:

<https://answers.atlassian.com/questions/293697>

Cheers,  
WZ

comments: author: Peter Milakovich
body: I don't think is useful, as the only thing it indicates is that to be able to stop watching a calendar is to stop watching the entire related space. Watching a calendar should be completely separate from watching a space.


Tags: confluence-administration
import from mediawiki
Asked by Michael Gro?mann:

*This question is in reference to Atlassian Documentation: [Getting Help and Support](https://confluence.atlassian.com/pages/viewpage.action?pageId=304578653)*

Ask your question here...


Answers:
author: Jonas Andersson
body: <https://answers.atlassian.com/questions/12265453>


author: Nic Brough -Adaptavist-
body: Might want to add a bit more to this question?


Tags: mediawiki
Space vs page permissions
Asked by Ola:

Does confluence always work in this way: you need to have access to top level space before getting access to a page embedded in this space?

I know it is a simple question but I am often asked by users "why can't I just simply grant a permission once on a page instead of doing it twice: on a space level and then (if more editing access) on a page level?"


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you need space permissions first.

Confluence checks those because you don't want someone opening up holes in your permissions by accident. It's a bit of a nightmare when you're in charge of a restricted space and one of your users opens a chunk of it up to someone you have deliberately not allowed access for in the space settings. Think of a simple example - I've got a space that deals with customer relations. I limit access to the space to my internal users. I **absolutely need** to be 100% certain that none of the customers can see it. I don't want Janice in accounts going "oh I'll just share that page with the customer". Even if she gets it right, I have no idea that the page is now visible to someone who should not see it.


author: Milo Test
body: Think of this way, you have to let someone into your house to let them use the bathroom.


author: Mike Flannery
body: The way our business uses confluence, we have a since shared confluence instance throughout the company. Each team, group and person can create a Space as needed.

Our team wants to create a Wiki with both internal and external page permissions (in team vs not in team). Sounds like this is possible but requires a larger Space permission first. Is that something I,creator of the Space, can set? Or do I need our Confluence instance Admin to do this for me? As well as all the additions to the Space as needed?

Is there Documentation someone can point me in the direction of?

Thanks!


author: Ola
body: Thank you all for your valuable answers. I think now I have enough information to explain why confluence works in this way.


author: Steffen Heller
body: Confluence has space permissions and page restrictions.

Space permissions come first and define who is allowed to do anything at all. Page restrictions enable additional restrictions on a page basis for those who have the necessary space permissions.

So, you don't have to do it twice. Granting space permissions is enough to give users access.


Tags: confluence-administration
How to assign a new group into Confluence
Asked by David Stutzman:

*This question is in reference to Atlassian Documentation: [Permissions and Restrictions](https://confluence.atlassian.com/pages/viewpage.action?pageId=139557)*

How do I assign (enroll) a new group into Confluence? Does Confluence recognize our corporate Outlook email groups?


Answers:
author: Nic Brough -Adaptavist-
body: Depends on what you have set up. What is the user directory?

(Confluence doesn't care about email groups at all, unless you've set up something for yourself. Most people use a user directory of some sort and feed that into Exchange, rather than the other way around)


Tags: confluence-administration

permission

restriction
Attachment data in SQL or local file system?
Asked by Michael Salisbury:

Hi all,

Seeing as database storage of attachments is deprecated, are there any benefits of keeping attachments in a database (using SQL in this case) over the local file system these days? I back up the home directory regularly, so that doesn't really feature. Have the character issues been resolved (seemed to be that and clustering why people wanted them in a DB)?

Just wondering whether I should move mine now while it's still straight forward (only have a 2GB database).

Thanks


Answers:
author: Michael Salisbury
body: Hi Renato,

I know how to retrieve a file using entities.xml. If I'm not using the built in Confluence backups, where does that file reside?

If it doesn't reside anywhere, then what do I reference when needing to restore an attachment?


author: Michael Salisbury
body: Thanks Renato, sounds like the way I should go. As far as backups are concerned, I know that when restoring an attachment from an XML backup I can reference the entities.xml file for the location of the required attachment. I have an image of the entire file system every hour, so am thinking to disable the scheduled Confluence backup as requested, but how do I find out the required attachment location in this instance if I don't have the entities.xml file to reference?

comments: author: rrudnicki
body: Hi Michael, Please check out this documentation about how to point for a specific file on entities.xml. <https://confluence.atlassian.com/doc/retrieving-file-attachments-from-a-backup-187758.html>


author: rrudnicki
body: Hi Michael,

The reasons I can see to move your attachments to your file system are that attachments on filesystem are easier to backup and file system tends to be faster than database. Also, if you have 2GB of attachment and you try to do a XML backup including your attachments, this could cause issues since we don't recommend you use a XML backup bigger than 2GB.

Also, as you could see, this option is being deprecated, so would be better you move to filesystem :smile:.

P.S.: In case you will move your attachments from database to filesystem, make sure to have a backup and do this in a staging environment first.

Regards,   
Renato Rudnicki


Tags: confluence-administration
"Page Failed to load" in Jira about a Confluence link
Asked by Hayley Hinkle:

*This question is in reference to Atlassian Documentation: [Enabling the Remote API](https://confluence.atlassian.com/pages/viewpage.action?pageId=150460)*

I followed the steps to enable the Remote API and I'm still having the error "Page Failed to load" in Jira about a Confluence link


Answers:
author: Giuliano C.
body: Hayley,

As the Remote API is enabled, we could be having issues related to the connection/configuration of the Application Links with your Confluence instance and JIRA. With that in mind, can you take a look at the **atlassian-jira.log** and see if the stack trace is still related to the API usage?

If so, we might need to check if authentication and configurations (like proxy) are properly working between them. Check the Outgoing and Incoming authentication of the **Application Links** and make sure that you only have the **Oauth** one enabled.

Don't forget to raise a ticket in our support channel ([https://support.atlassian.com](https://support.atlassian.com))) if you still have issues with this, Hayley. :smile:

Regards,

Giu

comments: author: Surbhi_Kaushik
body: Hi,

we are facing similar issue. I checked remote API option and seems like this has been deprecated from Confluence 5.5 .

In our instance, we are not using REST API actively, so what can be done here to allow the remote access for JIRA Confluence linking in such pages. Would you be able to help on this.


author: Darin Hafer
body: For me to solve this problem, I needed to add a call from the LinkBuilder:

**linkBuilder.globalId** ("appId=61cf4472-a82a-3304-a1fc-ede103860d55\&pageId=121608199")

Before I called globalId(), I had this error:

![linkbuilder-error.png](https://community.atlassian.com/t5/image/serverpage/image-id/52499i0233F1CCF22B3E15/image-size/large?v=v2&px=999 "linkbuilder-error.png")

After I added call to globalId, this error went away and the Link was created successfully **without** the "Failed to load" error.


author: Jozef Kotl?r
body: This behaviour is related to [JRA-60872](https://jira.atlassian.com/browse/JRA-60872). Your link points to blog post.


author: daves
body: I seem to have the same issue. The exception in the logs is this:

```
2016-04-14 13:01:13,742 http-nio-8080-exec-1 ERROR davidm 781x78440x1 8arpk7 10.10.10.194 /rest/viewIssue/1/remoteIssueLink/render/12111 [c.a.j.p.v.issuelink.rest.RemoteIssueLinkResource] Error occurred while generating final HTML for remote issue link: java.lang.RuntimeException: java.io.IOException: Failed to load Confluence Page from remote server Caused by: java.io.IOException: Failed to load Confluence Page from remote server Caused by: com.atlassian.sal.api.net.ResponseException: Status Code: 200, Status Text: OK, Errors: {}, Error Messages: [java.lang.Exception: com.atlassian.confluence.rpc.RemoteException: 17957099 is not a page?]
```

This link is the reverse link created to JIRA when the JIRA issue was inserted in the page (a **super** useful feature).


Tags: documentation

rest-api
Why i try to backup confluence and i have this : ' Woah! Something went wrong! Starting... '?
Asked by Pierre-Luc Angers:

I take a backup (JIRA ans confluence) once a month and it's works but not today

The JIRA backup works but not the confluence

I dont have any error message.


Answers:
author: Eduardo Nunes
body: Hi Pierre,

I've just performed a research and it seems to happen due to a bug that is affecting across multiple instances. The bug is reported here:

<https://jira.atlassian.com/browse/CONF-40357>

They are working on a fix and will be updating on that ticket as soon as it is applied. Please be sure to watch that ticket in order to be alerted when the fix is out.

Cheers,

ENunes


author: Pierre-Luc Angers
body: thanks!


Tags: cloud

confluence-cloud
confiforms
Asked by ckadministrator:


Answers:
author: William Zanchet [Atlassian]
body: Hi John,  

It seems that you have question about ConfiForms, right? I was able to find the following information that can give you the vendor's contact:

<https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confiforms/server/support>

I hope this helps!

WZ


author: Alex Medved _ConfiForms_
body: Love the subject :-)

PS, You (and everyone else interested in getting support with ConfiForms) please send us a quick message via [contact form on our website](https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form)


author: ckadministrator
body: I did try that a couple of weeks ago with no response. However, I tried it again after reading your message and I got a response within minutes. go figure.

They are going to setup a test environment and let me know what they find out. I'll post the outcome.

Thanks all,

-John


author: ckadministrator
body: Ha! I didn't realize I was actually submitting a request. Well, since I started a thread I'll go ahead and submit my problem and see if anyone has an idea. I've tried reaching out to ConfiForms with their contact us form and I haven't heard anything from them.

Maybe someone here can still help. I recently updated to Confluence 5.9.3 and it killed all of our ConfiForms. I've narrowed it down to the "Multi select" field. It doesn't render properly when viewing, and then when you click "Edit" on the page I just get a blank screen. When I view source I can see all the Confiforms, but I have no way of using the form or editing the page. I'm running the latest version (1.13.8) which is approved for 5.9.3. Any ideas?

Thanks,

-john

comments: author: Davin Studer
body: Did you try the form on the link below. I've always had fairly quick responses when I've submitted a bug report ... allowing for the fact that they are in Estonia and I am in Washington state in the US.<http://wiki.vertuna.com/display/CONFIFORMS/Documentation>


author: Nic Brough -Adaptavist-
body: Yes. Think you might want to ask a bit more?