youngmon/atlassian-qna huggingface dataset:
Invoicement of Users from different Confluence accounts
Asked by I?igo:

Dear,

We in Daikin have at last 2 different cloud Confluence and JIRA accounts.

Now we need that users from one account can access to the other one.

Could you please let us know if this has an extra cost? So we will pay double for these users?

Thanks \& Best regardsm

Inigo


Answers:
author: Fabian Lim
body: Hi [@I?igo](/t5/user/viewprofilepage/user-id/2570083)

Would you be able to clarify what you meant with the different accounts? You have one account for jira and a separate account for confluence?

Every active account counts towards a license in an environment.

comments: author: I?igo
body: Hi [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) ,

I think that you already solved my question :-)

Thanks,

I?igo


Tags: cloud

confluence-cloud

jira
How do I transfer documents from my old confluence account, to a new one?
Asked by Brendan Gray:

The company I work for had a confluence account a long time ago. We want to move the documents from that account to our new one. How can we do this easily?


Answers:
author: Jessica
body: Hello Brendan, Good day.

Welcome to Community!

If you have another Confluence Cloud site and still have access to it, it is possible to perform [space exports](https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/), by going to **Space Settings** **\> Content tools** and then clicking on the Export tab, where you should see an option to **Full Export (XML)** , then you can select **Export.**

After the export is finished, you download the zipped archive.

Then the next steps would be [**Import the Confluence Cloud space**](https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/) you just exported, on the **Confluence Settings** (the cog icon right next to your profile avatar at the top right on the navigation bar) and then **Import Spaces** on the left sidebar.

For that, it would be need to be a **site-administrator** in order to proceed further with the import.  
In case you don't have administration access to the target site, you can check with your site-administrator to grant you those permissions or perform it on your behalf. :)  
Another approach, in case it is only a few documents, but not the entire spaces, would be [exporting single pages to word](https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/#Export-single-pages-to-Word-or-PDF).  
Then you can [import the word pages](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/#ImportContentintoConfluence-ImportWorddocuments) directly into your target site, by accessing any page and following the steps below:  

<br />

1. View an existing page. The page chosen becomes the parent page of the document imported.  
2. From the top right of the page, select **??? \> Advanced details \> Import word document**   
3. Select the **Select file to import** button  
4. Find the Word document you want to import  
5. Select **Import** . The confirmation page appears.  
6. Choose the import options you want. Learn more about the options in the section below.  
7. Select I**mport**   

It is important to note that, if you have a [Confluence Cloud backup](https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/) already, it is also possible to import it into your target Confluence Cloud, but it would wipe out all the data currently in the target site, so the **import space by space** would be the best approach to **keep both data** from the **old** Confluence Cloud site to the **target**/current Confluence Cloud site. :)

I hope this information helps covering on how to import documents from another Confluence Cloud site!

Cheers!  
Jessica  

comments: author: Brendan Gray
body: Thank you!


Tags: cloud

confluence-cloud

transfer
Administration confluence
Asked by Marine Tm:

Hello,

how can i administer confluence please ?

How can i give to a user access to a space ?

Thank you


Answers:
author: Brant Schroeder
body: [@Marine Tm](/t5/user/viewprofilepage/user-id/4408772) Here is some great information on space permissions and how to assign them. <https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/>


Tags: cloud

confluence-cloud
Update confluence page via rest API
Asked by Rahul:

Hi,

I am trying to update a confluence wiki page via the rest api. I have no problem retrieving the contents of the page using the GET request. However when I try to update the page using the PUT request, I get a 200 response, but nothing gets updated. I even tried passing the latest ancestor as part of my payload, but it didn't work.

My PUT request goes like: https://\<Domain name\>/rest/api/content/\<content id\>

Any ideas


Answers:
author: Vero Rivas
body: Hi [@Rahul](/t5/user/viewprofilepage/user-id/4464205)

Look at this documentation, maybe can help you

<https://docs.atlassian.com/atlassian-confluence/REST/5.5/>

Cheers


Tags: api
Hello - is there a way of searching hyperlinks in Confluence pages. I am using the Cloud product :)
Asked by Clare Morey:

I work for an organisation that has 8 spaces with content being viewed internally and some externally via permissions.

I wanted to know if there is a way to check links that are embedded in text as per test below.

[Test](http://www.rrl.nsw.gov.au "Riverina Regional Library test link")

I want to ensure that there are no broken links etc within the confluence pages.


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Clare Morey](/t5/user/viewprofilepage/user-id/4063615),

We have a free app on the Atlassian Marketplace called [Link Management for Confluence](https://marketplace.atlassian.com/apps/1224660/link-management-for-confluence?hosting=cloud&tab=overview) which lets you find all hyperlinks in a given Confluence space. And if you find a link that's broken, it also lets you replace the broken link on all pages the link appears on with one single click!

![See all links in your space at one glance with Link Management.](https://marketplace-cdn.atlassian.com/files/images/50e2ce77-5c1c-4c36-b2c0-c2be2ad1d518.png)

Would love to hear your thoughts! :)

Cheers,  
Sven

comments: author: Aron Gombas _Midori_
body: That's looking cool and more than that, insanely useful.


author: Matin Shaikh
body: [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931) We have an enterprise account. How do I use the link management app on the Confluence cloud?


author: Matin Shaikh
body: [@Clare Morey](/t5/user/viewprofilepage/user-id/4063615) Were you able to use the Link Management for Confluence on your confluence cloud account?


author: Richard Cross
body: Confluence Cloud only; what a shame, as this would be really useful for Data Center.


author: Matt Reiner [K15t]
body: Hi [@Clare Morey](/t5/user/viewprofilepage/user-id/4063615)

My team made an app for checking the quality of individual pages as you work on them. You can set up all sorts of content checking rules.

One of the rules in the app checks all the links in the page to ensure they're still good.

Maybe this is what you're looking for: [https://marketplace.atlassian.com/apps/1224799/scroll-content-quality-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1224799/scroll-content-quality-for-confluence?hosting=cloud&tab=overview)


author: G subramanyam
body: Hi [@Clare Morey](/t5/user/viewprofilepage/user-id/4063615) welcome to the Atlassian community.

That's an interesting query and I'm eager to see the responses. I don't think we can search for hyperlinks though.

comments: author: Scott Morris
body: this is true. i need to find all links to an external web application in confluence and cannot find the embedded links to update. now its a manual search or search for link text only and hope I find the right one. i am surprised there is no search option for search to go through the HTML.


Tags: cloud

confluence-cloud

link
Confluence task report for JIRA issues
Asked by Manali Butey:

Confluence task reports are based on the checkbox tasks created on pages. Is there a way to have the same task report but instead of a consolidated report of the checkboxes could i get one for all Jira issues appearing on certain pages.

Thanks


Answers:
author: Brant Schroeder
body: [@Manali Butey](/t5/user/viewprofilepage/user-id/4316996) Nothing like that exists in Confluence. It might be difficult since the Jira data is only being displayed on the page via JQL and really does not reside on that page. Each time the page loads it will update the Jira data.


Tags: confluence-server

report

server
Only 250 inline comments per page are highlighted
Asked by Michel:

Hi,

Only teh first 250 inline comments per page are highlighted. The others are only in editor mode or in the android app visible.

BTW: Adding a new inline comment is over some seconds visible before disappearing.

Please help me, I need it immediatelly :-)

Thanks,

Michel


Answers:
author: Dave Liao
body: [@Michel](/t5/user/viewprofilepage/user-id/1184386) - hi Michel! Is this still happening?

I don't think I've ever seen 250 inline comments on a Google Doc, much less a Confluence page. ?

comments: author: Michel
body: Hi [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) ,

yes it is still happening. If you want, you can visit my page :-) Explanation: The page contains requirements. For every recognized portion of text as requirement was created a corresponding jira task (type requirement) and via inline comments linked. There is over 260 requirements.

Warm regards, Michel


author: Suvradip Paul
body: Hi [@Michel](/t5/user/viewprofilepage/user-id/1184386) ,

Thanks for posting in community.

Could you please check with support -<https://support.atlassian.com/contact/> if not already done?

Cheers

Suvradip

comments: author: Michel
body: Hi Suvradip,

I can not, I have the free version.

Warm regards Michel


author: Suvradip Paul
body: Hi [@Michel](/t5/user/viewprofilepage/user-id/1184386) ,

As per this page, <https://www.atlassian.com/enterprise/support-services> -

'Community (from the Atlassian Community) is available to Cloud Free plans, in addition to self-help resources such as documentation and public bugs. '

The self-help page navigates to - [https://support.atlassian.com/contact/](https://support.atlassian.com/contact/#/) . So, I think you should be able to reach and report them even with free plans.

Please let me in case I have misunderstood.

Thanks.

Cheers

Suvradip


Tags: cloud

confluence-cloud

inline-comment
Anyone use Trello to manage sales then transfer tickets to jira
Asked by Josh:

I'm looking to drive adaption from my sales staff. they haven't had success with the lack of flexibilty of the required fields. in jira


Answers:
author: Iain Dooley
body: [@Josh](/t5/user/viewprofilepage/user-id/956793) I use Trello to manage sales. I don't use Jira.


Tags: jira-cloud
What happens with the comments on cards if you delete that particular user?
Asked by info:

Someone in our organization leaves, which means that the mailing address of this person will be deleted. Can anyone tell me what happens with the comments on the cards that this person made? Do they still exist when she leaves or will they also be deleted?


Answers:
author: Jodi LeBlanc
body: Hi [@info](/t5/user/viewprofilepage/user-id/3023375) , when a member is removed from a board, the member will be removed from all cards on the board. This simply means they will no longer be a member of those cards. However, any other actions on the board (e.g. comments, checking of an item on a checklist, etc.) will remain. For example, if the member left comments on the back of the card, the comments will remain even if the member is removed from the board.

Here is a link with additional information:

<https://help.trello.com/article/779-removing-a-member-from-a-board>

Let me know if this helps.

Thanks,

Jodi
Card is automatically watched when adding a due date
Asked by Heather Auxier:

This is a follow up to this issue which was resolved before and is now back: <https://community.atlassian.com/t5/Trello-questions/Every-card-I-create-is-automatically-on-watching/qaq-p/961962#U1055728>

I add a due date and the card is automatically watched. I do not want to automatically watch the card when the due date is added.


Answers:
author: Jodi LeBlanc
body: Hi [@Heather Auxier](/t5/user/viewprofilepage/user-id/3023738) I was just informed that the Trello experiment has been changed to default behaviour for everyone and that this is different from the auto-watch-all-cards created experiment they did a while ago. The Trello team will monitor feedback before making any more decisions about autowatch on due date changes. Once I hear more I will keep you updated.  
Thanks for your patience,

Jodi

comments: author: Lauren Everett
body: Hi, I was wondering, what's the best way to provide feedback? It seems odd that Trello would decide to experiment with some users without even a notification or heads up? It would be great to ensure this feature is something that can be turned on or off! Thanks so much for your advice.


author: Iain Dooley
body: [@Lauren Everett](/t5/user/viewprofilepage/user-id/3024723) email support@trello.com and tell them how bad this is! That way they'll know it's bad and won't include it as a feature o_O


author: Lauren Everett
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I sent an email. Here's hoping this is temporary!


author: J
body: It's annoying enough that I created a Butler rule to unsubscribe any time I change the due date.


author: Jodi LeBlanc
body: Can you please share your butler rule for those who may also want to set one up?  
thanks so much,

Jodi


author: Katherine Nicole Ball
body: As great as that butler rule sounds, I only have access to one power-up, and I choose to use the calendar feature. It's kind of silly that we need to use the butler for something that ought to be opt-in to begin with...


author: Heather Auxier
body: If this can be fixed ASAP, that would be great! This is not part of my workflow so I keep making this mistake. I work very quickly so all these extra notifications and having to manually remove myself is really messing things up.

Appreciate the help. Thank you.


author: Iain Dooley
body: [@Heather Auxier](/t5/user/viewprofilepage/user-id/3023738) [@Katherine Nicole Ball](/t5/user/viewprofilepage/user-id/3042617) [@Jean Lansford](/t5/user/viewprofilepage/user-id/3033059) [@Lauren Everett](/t5/user/viewprofilepage/user-id/3024723) make sure you email support@trello.com and let them know!


author: Heather Auxier
body: This issue has still not be resolved. Please resolve ASAP so I can return to my normal work flow process.

Thank you.


Tags: due-date

watch
Saving and Editing Checklist
Asked by Simone Audette:

Hi!

I'm wondering if there is a way to save a checklist so that I can 1. Edit it and have it update on all cards. 2. I can select/load it instead of having to copy it from another card.

Thanks!


Answers:
author: Katrin Anger
body: [@Simone Audette](/t5/user/viewprofilepage/user-id/3022842)

Hi Simone,

What you can do is have a checklist added to some dummy (or placeholder) card, and add this checklist with a command with the Butler Power-Up to other cards.

That's your use case 2 (instead of manually copying it across cards).

In regards to your use case 1: It appears tricky to update all those checklists that originate from one master checklist - afterwards. I wouldn't say it is impossible, but it is probably causing you a lot of operations that eat into your budget - unnecessarily.

Can you explain a bit more why you want to do this? Maybe I can think of a workaround for you.

Let me know if you need further assistance for your use case 1.

comments: author: Simone Audette
body: Thanks for your answer. Dummy card idea is a good idea.

Ideally, we are looking to be able to add/remove an item or two onto a checklist that is present in many cards. In this instance we may just have to manually add the information. But to avoid this in the future, would like to set up an editable master checklist that would live update.

Thoughts?


author: Katrin Anger
body: [@Simone Audette](/t5/user/viewprofilepage/user-id/3022842)

I was on my way of setting up a command sample for you when I realized that the appropriate action of removing a checklist item isn't available in the Butler Power-Up, yet.

I requested this feature a few weeks ago myself, so it is on its way.

Another question: Are you using the check/uncheck feature for checklists?

If you don't, I could think of a way to simple replace checklists, once the master checklist is updated. But that would mean that checks for checklist items would get lost.


author: Iain Dooley
body: [@Simone Audette](/t5/user/viewprofilepage/user-id/3022842) as mentioned by [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) you can easily have Butler automatically add a checklist.

Here is the Trellinator code to add any new checklist items in the correct order, maintaining existing checked item state, to existing checklists when you update your template, and this won't consume any Butler operations (but requires a G-Suite user to run the code):

<https://gist.github.com/iaindooley/b83a779982ece1f58a4768a9cce3862e>

You can see how to set up Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: card

checklist
please can any body tell me how connect trello with Salesforce using REST Api
Asked by ASIF ALI:

please can any body tell me how connect trello with Salesforce using REST Api


Answers:
author: Iain Dooley
body: [@ASIF ALI](/t5/user/viewprofilepage/user-id/3022134) I have done this using Google Apps Script to connect to SalesForce via OAuth then Trellinator to drive the Trello part:

<https://trello.com/integrations/#trellinator>


Tags: rest-api
Expand list view
Asked by Claudia Tanner:

Hi,

Newbie here. I've set up 4 lists and added a few cards to each. Each lists is only showing one or two card titles and then rest is scrollable. I want to be able to see all my cards laid out all over the screen.

Seems a basic thing but can't figure it out, would be great if anyone can help!

Claudia

![image (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/51236i2C30EE6ACDA56092/image-size/large?v=v2&px=999 "image (2).png")


Answers:
author: Claudia Tanner
body: Thanks for your reply. I actually just removed some Chrome extension I'd forgotten I'd tried out a while ago and it's all fixed. Yay!


author: Katrin Anger
body: [@Claudia Tanner](/t5/user/viewprofilepage/user-id/3020523)

Hi Claudia,

I just tested this, and the only way I get to see what bothers you, is when the window is reduced in size.

In general, if there are more cards than a screen is capable of displaying, you'll get this scrolling bar. But as long as you maximize the window, you should be good to go with 4-10 cards (at least).

Or, did I get you wrong? Let me know.


author: Claudia Tanner
body: Bump!
How to see list of MY action items / to-do items?
Asked by bob g:

If you have a team with many users, and many cards, and many checklists...how does one simply see THEIR action items / things they are mentioned in, so they know what they still have to do?


Answers:
author: Iain Dooley
body: [@bob g](/t5/user/viewprofilepage/user-id/3018393) there are a couple of options. Firstly, any card you're a member of will show up in your "cards" view, this is a way to see anything you're added to across all boards.

Any cards you're a member of in a single board can be shown by filtering the cards on the board:

<https://help.trello.com/article/787-filtering-cards-on-a-board>

When you're mentioned in a comment, or mentioned on a card you're watching, a little red bell icon will appear on that card in the web interface, so you can see what you're mentioned on, this won't show up in your cards view, but will show up in the notifications section. Unfortunately you can't show only mentions on the web/desktop apps in the notifications section, but you can do so in the mobile app (go figure!)

You can also use Butler to add any card you're mentioned in or added to into a central board, with cards linked back to the original. [@Devon Henderson](/t5/user/viewprofilepage/user-id/1125213) included this in an article she wrote recently:

<https://community.atlassian.com/t5/Trello-articles/3-Butler-commands-to-kick-start-automation-in-your-Trello/ba-p/1053289>

I have also created an integration called Benko Board that, as well as allowing you to use Trello as a Gmail client, takes all comment mentions and cards you're added to and puts them in a central place, linked back to the original. It also unwatches any card you're added to so that you only get notified about being added to a card, mentioned in a comment and removed from a card:

<https://trello.com/integrations/#benkoboard>
Highlighted text in Trello cards will not stay highlighted.
Asked by andy gooch:

I have been using Trello for about 4 years and have just experienced this issue for the first time. I go to highlight blocks of text in my cards, in edit mode, and the text will not stay highlighted. As soon as I release the mouse button the text de-selects. Any solutions for fixing this? I can triple click on a block of text and that works but that is not my preferred method of copy/pasting text, which I do all day long as a SEO specialist. Any help would be greatly appreciated! Thanks and happy trails to you!


Answers:
author: Iain Dooley
body: [@andy gooch](/t5/user/viewprofilepage/user-id/3016927) I'm unable to reproduce this problem in either the macOS desktop app, or the trello web application in Chrome on macOS.

It would be a good idea to record a screencast and send it along with the OS/platform you're using to support@trello.com

comments: author: andy gooch
body: Thanks for your reply. I was having this issue using Trello in a Chrome browser on Windows 10. I downloaded the app and am not having the same issue with the app so I will use the app instead.
Can board guests use jotform?
Asked by Chris Hancock:

We invite guest to certain boards (as non-chargeable feature), and we want them to be able to complete and submit a jotform survey attached to cards. It seems not to be possible. Can anyone verify this? I suspect we may need to pay for them as members in order to do this. Any advice appreciated.


Answers:
author: Iain Dooley
body: [@Chris Hancock](/t5/user/viewprofilepage/user-id/2999477) their payment status won't make a difference -- once someone is a member of a board, Trello doesn't discriminate on how they got there :)

Most likely they will need to authenticate their own Jotform account with the power up in order to access the form which will probably be prohibitively difficult.

You could attach a link to a Jotform or Google Form to the card instead.


Tags: jotform
Can you label a card to show which list it originated from?
Asked by Christie Petrone:

I have many lists, which all involve identically named cards (because the projects all have the same 8 steps). If I move one of the cards to "Doing" or "Done," for example, I can't tell which list it originated from and thus don't know which project it belongs to. (If I have 10 lists, then I have 10 cards named "Research" and so on.) Is there some way to show on a card which list it originated from?


Answers:
author: Jodi LeBlanc
body: Gu [@Christie Petrone](/t5/user/viewprofilepage/user-id/3015751) you may consider using tags to be able to determine which projects the cards belong to originally:

Here is a great article that explains the process:

<https://blog.trello.com/introducing-unlimited-labels>

Let me know if this helps.

Thanks,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Christie Petrone](/t5/user/viewprofilepage/user-id/3015751) I am just following up to see if this has been resolved for you.  
Thanks,

Jodi


Tags: history

label

origin