youngmon/atlassian-qna huggingface dataset:
after installing Confluence on the server, it shows unable to connect
Asked by Ng Wee Jin:

after installing Confluence on the server, it shows unable to connect

this is a first time installation however it is unsuccessful

http://localhost:8090/


Answers:
author: Nic Brough -Adaptavist-
body: What does the log file say the server is doing? Or what is it failing on?

comments: author: Ng Wee Jin
body: Hi Nic,

im not sure what's up but the logs are blank

C:\\Program Files\\Atlassian\\Confluence\\logs


author: Nic Brough -Adaptavist-
body: If you're not getting logs in there, then the Tomcat Confluence runs on is unable to load the application. Next thing is to look at why in \<confluence install\>/log - look for catalina.out first!


Tags: confluence-server

server
Description of events into calendarmacro.
Asked by Wytze Kempenaar:

Hi, possible also a stupid question but we cannont find a solution for it.

A you can see in the screenshot we doesn't see an event deescription. ![Kalenderbeschreibung fehlt.png](/t5/image/serverpage/image-id/60011i47230DA3BD82FB08/image-size/large?v=v2&px=999 "Kalenderbeschreibung fehlt.png")

But I doesn't find any setting (on macro or calendar settings) to change this. Do you guys have an idea?


Answers:
author: Shannon S
body: Hello Wytze,

Welcome to Atlassian Community. It's nice to meet you.

Could you let me know exactly where you obtained this screenshot from? It doesn't look like the Confluence Calendar macro that I am familiar with, which does show event descriptions but doesn't provide the ability to add a location.

Is it possible that you're using a 3rd party add-on for this calendar? Could you confirm with me your Confluence version where this is happening? How does this macro appear in edit mode when looking at the page in Confluence where it's embedded?

Looking forward to hearing from you soon.

Regards,

Shannon


Tags: team-calendars-for-confluence
consfluence
Asked by reffly gumolili:

how to instal confluence in windows server


Answers:
author: Nic Brough -Adaptavist-
body: The documents [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173) gave you cover how to install it, including connecting it to a database. Could you explain what part of them you are not following?


author: Milan Chheda [INFOSYSTA]
body: Hi [@reffly gumolili](/t5/user/viewprofilepage/user-id/3461348) ,

Follow the instructions as mentioned on [this page](https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html) that will help you install and setup Confluence on Windows, along with details about database, ports, etc.


author: reffly gumolili
body: but i need how to start install confluence into windows server and how to connect with database like sql server, and how to setting until we can use consfluence with our server


author: reffly gumolili
body: thanks


author: Yoga Reddy {Appfire}
body: Hi [@reffly gumolili](/t5/user/viewprofilepage/user-id/3461348)   

Please follow this link for installing Confluence on [Windows server](https://confluence.atlassian.com/doc/installing-confluence-on-windows-from-zip-file-144212170.html).  

Thanks

Yoga


Tags: confluence-server

server
How to use a Jira Issue Filter result as chart value
Asked by Ralf Klinkert:

Hi all,

I created a simple chart which shows the number of tickets per month. Currently, I insert all the values manually. Is it possible to use the result of a Jira Issue Filter (Total Issue Count) in the number column?

The goal I want to reach is that there is no need to insert the values manually cause they are taken from the Jira Issue Filter.

Best

Ralf


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Ralf Klinkert](/t5/user/viewprofilepage/user-id/731464)

Yes, you can insert the *Total issue count* in a table column. I see you are already using the [Jira issue](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html?_ga=2.256413963.1037497534.1562582518-748161253.1533556773) macro for the job. In the editor window, look for *Display* options. Select the*Total issue count* radio button and click **Insert**. This should insert the count of issues into your table wherever you may require.

The same is explained in the linked article as well.

Hope this works!

Thanks

Sireesha


Tags: confluence-server

server
Proxy Error in Confluence While accessing a page I created
Asked by venmathi sivasankaran:

Hi,

I created a new page last week and it was working fine till last saturday. But today from morning CST time Im unable to access that page alone.

The page keeps on loading and finally throwing proxy error as below.

The proxy server received an invalid response from an upstream server.  
The proxy server could not handle the request *[GET /](https://confluence.walmart.com/display/RCTRL/MT+-+Retail+Link+Status)*

Reason: **Error reading from remote server**

FYI, I'm accessing the page via my work network. and also I'm unable to access only this one page. Trid from different machines/accounts its same. Rest of the pages are loading properly.

Please help me with this.


Answers:
author: venmathi sivasankaran
body: Hi [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618)

I tried reverting the versions of the page and it worked.


author: venmathi sivasankaran
body: Hi [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618)

* Can you try checking the "Troubleshooting and support tools" in "Confluence administration" and checking "Instance health"?**- Im unable to find this option called confluence administration within my confluence page. Please help me to navigate to this instance health. But i was able to find an options called restrictions but there is no restrictions provided for any page and also for the space.**
* Try accessing the particular page in a new browser (clean up the cache, cookies) and then try.

**- I tried clearing cache n cookies but behaviour didn't change.**

* Check if you are able to create new pages within the same space?

**- Yes I'm able to create new page. But I have to rework on it from begining. So it would be great If you could help me with resolving this issue.**

* Check for the permissions?

**- There no restrictions provided for the space itself. I created the page and I didn't provide any restrictions. Also its not modified by anybody else.**

* Try disabling the Collaborative Editing.

**- Im really sorry that i'm unable to find all these options u have mentioned. Please help me navigate.**


author: Kiran Panduga {Appfire}
body: Hi [@venmathi sivasankaran](/t5/user/viewprofilepage/user-id/3460615) ,

* Can you try checking the "Troubleshooting and support tools" in "Confluence administration" and checking "Instance health"?
* Try accessing the particular page in a new browser (clean up the cache, cookies) and then try.
* Check if you are able to create new pages within the same space?
* Check for the permissions?
* Try disabling the Collaborative Editing.

These tasks would possibly give a direction towards the solution.

Thanks,

Kiran.


Tags: jira-software
User profile macro not displaying user's emails
Asked by Lauren Merriman:

When I use the user profile macro, for my own username, it displays my picture, my name, and my email address. When I use the user profile macro for someone else's username, it displays their picture and name, but not their email. This only recently became a problem; as of last week, the macro was working fine.


Answers:
author: Shannon S
body: Hello Lauren,

Welcome to Atlassian Community! It's nice to meet you.

This could be related to the new profile changes that we are rolling out.

* [Upcoming Changes to Atlassian Account Profiles](https://confluence.atlassian.com/cloud/blog/2019/05/upcoming-changes-to-atlassian-account-profiles)

If you head over to [id.atlassian.com \> Manage Profile \> Profile and Visibility](https://id.atlassian.com/manage-profile/profile-and-visibility), then you can choose who can see your profile details.

If they haven't permitted access for others to see that information, then I suspect it could cause the User Info macro not to display the information.

Can you confirm if that's the case?

Regards,

Shannon


Tags: cloud

confluence-cloud
Are there contact lists?
Asked by Chris Kelley:

Hello,  
I'm pretty much brand new to Confluence and I am trying to build a calendar for meetings and events for a medium sized team and want to only ping the people that need to be there. There are particular teams that needs to be at each event and rather than add them one at a time dozens of times, I was wondering if there was a way to make a contact list. So, for instance, you have Team members 1 2 3 4 5 6, you could make "List A" that has members 1,2,3,4 and emails them reminders and "List B" that has 2, 3, 4, 5 in it for the same purpose.   
Thanks!  
Chris K


Answers:
author: Fabian Lim
body: HI [@Chris Kelley](/t5/user/viewprofilepage/user-id/3460026)

I haven't seen this functionality out of the box, but it's a great idea.

Thanks


Tags: confluence-server

server
Confluence Cloud - How to use a macro?
Asked by Jeroen Beunckens:

I am trying out confluence because we might bring it into our company.

**No** macro's are working for me, typing { won't do anything.

I'm trying to insert an anchor point on my page so that I can click one a link somewhere and it will take me to that anchor.  
I have searched all over the internet to try and get it to work but I can't.  
I see it is under "Basic Macros" that are under credon.atlassian.net and that it is enabled.


Answers:
author: Shannon S
body: Hello Jeroen,

Welcome to Atlassian Community. It's nice to have you!

An email went out recently highlighting the changes in Confluence Cloud, and there's a new editor that uses a different shortcut to insert macros. I suspect this might be what you're using. Macros can now be inserted by typing a forward slash ( **/**)

Here's a page that explains the changes in an overview:

* [Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html)

We have a discussion on Community going in case you have any questions about it!

* [Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)

Lastly, you can see our roadmap below for any features that you might be missing:

* [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html)

On the above Roadmap, it notes that in particular, the **Anchor Macro** is ++not currently available++ in the new editor.
> The anchor macro is temporarily unavailable, but in the meantime, you can use these workarounds:
>
> **Add a table of contents macro to your page**
>
> This automatically generates anchor links for each page header. To find those links, right-click (or on mobile, long-press) any of the headers in the table of contents, and copy the link address.
>
> **Use page headers as anchors**
>
> Anchors are automatically generated for each page header. To link to one, use the *[https://pageURL#headingtext.](https://pageurl/#headingtext.)*The anchor text must be formatted as it is on the page, including punctuation marks, but without spaces.
>
> For example, to link to this section, we would add *#Anchors* to the page URL.

I hope that clarifies things for you, but do let me know if you continue to have any issues.

Regards,

Shannon


Tags: anchor

cloud

confluence-cloud

macro
How to create a duplicated named page.
Asked by Joel Mamedov:

I am creating page hierarchy and there is a need to have the same page name under different parent page. For example Domain-\> Order-\> Physical Model

Domai-\> Account -\> Physical Model

Domain-\>Inventory -\> Physical Model

It won't let me create "Physical Model" named pages under different parent.


Answers:
author: Nic Brough -Adaptavist-
body: That is intended behaviour - Confluence is not supposed to allow duplicate page names in a space.

comments: author: Joel Mamedov
body: Thanks for reply.

Too bad. Very limiting indeed.


author: Joel Mamedov
body: I will ask another related question.

I can create pages. But, not delete them. There is no delete option. I suppose related to permission. If that is the case, then another example of unnecessary limitation of this platform.

I should be able to delete my own pages.


author: Nic Brough -Adaptavist-
body: Permission to delete is handled by the space permissions. Most admins set them to disallow by default, as people often delete things they really didn't want to (admins can fish them out of the bin, but when you're doing that dozens of times a day...)


author: Inactive Stephen
body: \^ Just to add, the Permissions for delete are separated into 'Delete' and 'Delete Own' - but I think 'Delete Own' is an all-or-nothing permission - i.e you can either have access to delete your own pages, blogs, attachments and comments or you can't - there's no customisation for specific items.

Delete (which is delete all regardless of ownership) is customisable per type.

Ste


author: Bill Bailey
body: [@Joel Mamedov](/t5/user/viewprofilepage/user-id/3459910), the reason for this naming restriction is that Confluence page hierarchy is flat within a space (look at the URLs for page). The hierarchy you see is just a metadata fiction.


author: Joel Mamedov
body: Thanks Bill for reply. There is no perfect solution indeed.
Glossary of Terms
Asked by Thea Raison:

Good Day!

FuseMind, Inc. is new to Confluence and I wonder if there is a Glossary of Terms that we can use with your templates? I will be sharing a Space with others and want to make sure we build our documents in a consistent manner. Our "Business" space is where we will be cataloging all of our clients' new requirements/developments, etc.

I've tried searching your documentation with "Glossary", "Definitions" but have not seen anything.

Thank you

Thea Raison


Answers:
author: Inactive Stephen
body: When you say Glossary of Terms - do you mean a template for creating a Glossary?

Or a glossary of what Confluence's components are / mean - eg. what a page is? what a space is? Like a shortened version of this page: <https://www.atlassian.com/collaboration/confluence-organize-work-in-spaces>

Ste

comments: author: Thea Raison
body: Good Morning,

By Glossary of Terms I mean definitions of terms/labels/titles used within Confluence.

Example: the Project Plan Template has the term "driver" as a column title then "@mention the driver" in the text box. What does this mean?

Thank you


author: Inactive Stephen
body: Not that I know of - each section has documentation which explains how to use it here: <https://confluence.atlassian.com/confcloud>

Using templates as the example - there is a page on how to use templates which has some explanations about the default templates - see on the right-hand side of this page: <https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>

If you wanted your templates to be more descriptive you could customise them? Driver in this instance looks to be the person within the business driving the project - but could also be the reason for doing the project.

That is where customisation - so you can add your own instructional text which means something to your clients - would be useful :)

Ste


Tags: cloud

confluence-cloud
How to add search filter box to the confluence page
Asked by Tushar Mane:

How to add search filter box to the confluence page.Want to include just the content which is there on the confluence page created.


Answers:
author: Thomas Schlegel
body: Hi [@Tushar Mane](/t5/user/viewprofilepage/user-id/3391694) ,

if you want to search only on the page itself, I would use the Browser's search function (STRG+F)

There are search macros which you can add to your page:

- pagetreesearch (searches all pages under a page)

- livesearch (search in a space)
Can I read the current confluence page embedded excel file's cell data to another Confluence Page?
Asked by Chandra Rekha:

Hello,

I have embedded excel file using the "Office Excel" macro on a confluence page. My requirement is:

From the embedded excel, i would need to read couple of cells data and auto populate in another confluence page? Is this possible? If so, how can we achieve this?

Thank you!


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello [@Chandra Rekha](/t5/user/viewprofilepage/user-id/3459101)

You can do the following:

* Wrap the Office Excel macro with [Excerpt](https://confluence.atlassian.com/doc/excerpt-macro-148062.html) macro.
* Add [Excerpt Include](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html) macro on another page - it will show the content from the first page.
* Then wrap Excerpt Include macro with [Table Filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) macro and set filters show only needed cells.

comments: author: Chandra Rekha
body: [@Andrey Khaneev _StiltSoft_](/t5/user/viewprofilepage/user-id/781696), Thanks for the solution. I could not find "Table Filter" macro under the 'Other macros'. What can be done to use this macro?

Thanks!


author: Andrey Khaneev _StiltSoft_
body: Table Filter is an app that need to be installed into Confluence to use it. It is not installed by default.
reminder of licence expiry
Asked by Stephen Elkington:

Hi

I have in a Confluence page a table of clients with licences for a product that expire on different dates and can be renewed for 1, 2 or 3 years.

Is there a way I can get reminders 60 and 30 days before these renewals?

The dates are created using the //ddmmyyyy shortcut and aren't on a checklist or assigned to a person using [@username](/t5/user/viewprofilepage/user-id/1677494) so no easy tricks there that I can think of.

Appreciate your help


Answers:
author: Shannon S
body: Hello Stephen,

Thank you for contacting us about this.

There's no built-in reminder feature in Confluence, but this exists as an add-on for Confluence Server (but not Cloud):

* [Task Reminder for Confluence](https://marketplace.atlassian.com/apps/1214272/task-reminder-for-confluence)

As you're on Confluence Cloud, I would recommend that you vote on the following feature request to add this feature into Confluence:

* [CONFCLOUD-36087](https://jira.atlassian.com/browse/CONFCLOUD-36087) *Tasks Reminder*
* [CONFSERVER-36087](https://jira.atlassian.com/browse/CONFSERVER-36087) (Same feature, but for Server)

Your other option would be to use our add-on product **Team Calendars for Confluence** and create events there and set reminders on the events that way.

Let me know if you have any questions about that.

Regards,

Shannon


author: Aron Gombas _Midori_
body: If you can move each license to its own page and use page metadata to store the license details like "Product name", "Tier", etc., then you can [set an expiration date](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-expiration) for the page itself:

![quick-actions-dialog-set-expiration-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/263557iEB84295E6ED46559/image-size/large?v=v2&px=999 "quick-actions-dialog-set-expiration-cloud.png")

If you set the license expiration date to the page expiration date, then you can set up a [custom notification](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes) with this CQL:

```
arch.expirationDate > now("-30d")
```

It will send a notification 30 days before the expiration date.

Plus:

1. You can schedule this to be sent with any custom frequency (daily reminder of all licenses expiring soon, weekly reminder, etc.)
2. You can [set a page owner](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-owner) to each page who can be the person responsible for that license. After he took care of the renewal, he can just update the expiration date to the new one and forget about that license until the next expiry.

*(Discl. this approach utilizes the Better Content Archiving app. It is a paid and supported app developed by our team.)*


Tags: atlassian-marketplace

cloud

confluence-cloud
Can I invite client to my wiki for free ?
Asked by Nicolas Menciere:

I understand that I have to pay for my team member, but I want to share some pages with my clients. I have many and I obvisouly don't want to pay for them as they will not edit anything and will just consume information.

Is that possible ?

thank you

nicolas


Answers:
author: Thomas Schlegel
body: Hi [@Nicolas Menciere](/t5/user/viewprofilepage/user-id/3458403)

you can create a space and make it **public**, e.g. visible for anonymous users.

Move your pages to that space and they will be visible for **everyone** (everyone means not only for your clients, really everyone who knows the URL).

comments: author: Nicolas Menciere
body: Hi Thomas,

Thank you for the answer.

I can't have the page public unfortunately, I'd like it to be accessible to invited users, in read only mode. I was hoping they would be free users as they are not team members and have read only access.

If it's not possible then it will be impossible for me to use the product :(

thank you

nicolas


author: Thomas Schlegel
body: I'm sorry, Nicolas,

but every named user in your instance needs a license, regardless of their permission.


Tags: user-management
What are people using to backup Atlassian?
Asked by alanger:

Looking for a backup solution for our Atlassian products.

-Jira

-Help Desk

-Confluence


Answers:
author: Nic Brough -Adaptavist-
body: I default to using the methods Atlassian recommend in the docs - replicate the attachments and installation to another server, and take database backups using the database's standard tools regularly.

There are variations - mounting the attachments directory on shared storage, not bothering to back up the install relying on a separate installation, replicating the database to another place etc.

comments: author: JP _AC Bielefeld Leader_
body: As we run the products on a VMWare infrastructure, we use VEAAM backup \& snapshots to get a consistent backup. Still doing standard DB backups daily.

When updating I always backup the whole stack before (home, data \& db backup). Never had a problem to get it restored, if something fails...
Insert a link in banner
Asked by Jodi Promisel:

I found a way to install a link to the KB home page in each space using the header feature, but it doesn't look great -- it's an inch or so down from the top banner and moves all the content lower on the screen. What we really need to do is add it to the top banner of Confluence navigation, but doesn't sound like Atlassian supports that yet.

Any other ideas?


Answers:
author: Fabian Lim
body: Hi Jodi,

Do you have a screenshot to help us visualize what is currently happening right now?

Regards


Tags: confluence-cloud