youngmon/atlassian-qna huggingface dataset:
Is there a limit to the number of Spaces that can be created?
Asked by Andrew Kaeding:

We're running into an error page when trying to create new Spaces in our On-Demand Confluence instance.

Is there a numerical limit to the number of spaces we can create?


Answers:
author: Marlon Aguiar
body: Hello there,

This is probably happening because of a recent bug with Confluence OnDemand, this is the bug report: [CONF-29865](https://jira.atlassian.com/browse/CONF-29865)

I'll quote the avaliable workaround below:
>
> ### Workaround {#toc-hId-1452811238}
>
> Turn off the default space logo in Confluence Admin -\> Default Space Logo (the URL should be [https://example.atlassian.net/wiki/admin/configuredefaultspacelogo.action](https://example.atlassian.net/wiki/admin/configuredefaultspacelogo.action "Follow link")). This will allow spaces to be created.

Please add yourself as a watcher to that bug report in order to receieve updates when a permanent fixed is deployed.

Hope it helps!

Regards,  
Marlon

comments: author: Andrew Kaeding
body: Thanks Marlon,

That workaround did the trick!


author: Nic Brough -Adaptavist-
body: Technically, yes, but it's so large, the answer is effectively "no, you won't get there" (I've used Confluences with more 10,000 spaces)

What is the error message?

comments: author: Andrew Kaeding
body: Yeah, we're nowhere near that.

The message is essentially a 'page not found'. It seems like a permission's error, but I am an Admin...and I know that I have 'Create Spaces' permissions:  

Page Not Found {#toc-hId-1845838249}
====================================

The page you were trying to reach could not be found. This could be because:

* The page does not exist.
* The page exists, but you do not have permission to view it.


Tags: cloud

confluence-cloud
How can I find any pages that were created from a template?
Asked by Mick Davidson:

I'm trying to find out which pages have been created from templates, preferrably without having to resort to coding to do so.

Any ideas?  
Cheers.


Answers:
author: Matthew J. Horn
body: As far as I know, you can't. The contents of templates are added to the page's source after the page is first saved, so there's really nothing that indicates it was originally built from a template other than the content itself.

If there's something unique about your template (say, the presence of a particular div's class or maybe a macro that you don't use anywhere else), then you could search the database for the presence of that value. If this is a possibility, then you'll want to search the BODYCONTENT table's BODY field for that value.

Otherwise, I can't think of how to do what you're asking.


author: Mick Davidson
body: Matthew, yes, that's what I thought. :) Thanks.


Tags: template
Office Word display in Confluence
Asked by David Frei:

I'm testing the latest confluence specially how Office macro can view images of Office Word documents. We would store hundreds of word documents in Confluence if it works.

My original problem that in 4.x version the images were displayed in a very low pixel rate which result an unreadable images. As I know it is solved in the latest version (or upper 5.x).

As I test **Atlassian Confluence 5.1.3 I realized that the images of Word doc. only displayed as img icons.**

**Can you please help why is that?**

Chrome:

![](../../upfiles/img1.jpg)  

Firefox:

![](../../upfiles/img2.jpg)


Answers:
author: William Zanchet [Atlassian]
body: Hi David,  

I was able to reproduce this problem in my local environment, with a Word file from the web. It seems to be a bug. Being said that, here the bug report, that I have opened for you:

<https://jira.atlassian.com/browse/CONF-29885>  

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates.

Cheers,  

WZ


author: David Frei
body: Hi all,

I had a quick try using 5.1.4 Confluence with Chrome 27.0.1453.116 m.

I also tried with Firefox 19.0.

I got the same result that William reported in the issue:

- in 5.1.4 with Firefox it is OK, with Chrome you need to refresh the browser then it is OK.

BUT my original issue is still NOK:

- The images of the MS Word are displayed in a very low quality:

![](../../upfiles/img3.jpg)

I tryed to modify the Add-on MS Office Connector Macro settings, but there is no setting for display I think. At the moment we are using Confluence 4.x and will upgrade to 5.x soon. I got the info that this image display problem is solved in 5.x but as I relaized it is NOT.

Do you may know something about this issue and the fixes done in 5.x Confluence?

Regadrs,

David


author: hsuhailah
body: Hi David,

What browser did you use to access Confluence? I've tested this out in Confluence 5.1.4 using Firefox and it seems that the issue is not there. Can you please double confirm on that? Thanks!


author: hsuhailah
body: A quick test on Confluence 5.1.3 indicates that this seems to be a bug. I'll run few more testing and get back to you more on this.


Tags: confluence-administration
Can't create a space. Page not found error. Confluence On Demand
Asked by Alejandro Salgado:

Today I tried to create a new space but I was unable to do it. After creating a space we get a Page no Found error


Answers:
author: MJ
body: This is a bug that has surfaced in the release of last weekend. The bug itself, as well as the workaround, has been documented [here](https://jira.atlassian.com/browse/CONF-29865). You can add yourself as watcher to the report assuming you have an account to do so, in order to receive updates on the progress of the investiation whenever they become available.


author: grace bie
body: First I will suggest you to follow these steps

1-Update Google Chrome

2-Clean your cache and browser cookies

- Click Google Chrome Menu on the right corner of browser window

- Select Tools from Menu list

- Select Clear Browsing Data

- You will see a dialogue box, check all boxes

- Select Beginning of Time

- Click Clear Browsing Data button

3-Check internet connection

Let me know if it helps you then i have found a video tutorial that will resolve your problem You are only required to follow the steps mentioned in the tutorial

[**error 324 Fix**](http://vimeo.com/60824619)

Best of luck


author: Alejandro Salgado
body: Thank you for the answer. I saw the issue reported and the workaround (which worked OK).


Tags: cloud

confluence-cloud
Download Backup
Asked by Michael:

Hi, I tried to download a full backup incl. attachments. The size is 5GB. After 1 GB the downloads terminates with an error (wasn't able to unpack file).


Answers:
author: Ivan Maduro
body: This is a limitation in OnDemand right now, where large downloads will fail to complete in one go. We have a bug report open for this [here](https://jira.atlassian.com/browse/AOD-5975).

To work around this you can use the following command on a linux system:

```
wget -t 0 --user="MYUSER" --password="MYPASS" https://example.atlassian.net/webdav/backupmanager/Application-backup-20130509.zip
```

or use an addon such as Firefox' [DownThemAll](https://addons.mozilla.org/en-US/firefox/addon/downthemall/)


author: Michael
body: thx Ivan, will try that


author: MJ
body: What version (OnDemand or self hosted+version) of which product (JIRA/Confluence) are you using?


author: Michael
body: JIRA on Demand


author: Michael
body: <https://rcndev.atlassian.net/plugins/servlet/ondemandbackupmanager/admin>


Tags: backup

confluence-cloud
Confluence 4.2.3 poor search results
Asked by Carlos Reyes:

G'Day Confluence gurus,

I wonder why I can not get a page in the search results when I search for the title. For instance, I have a page titled eForms - UAT and when I search for it then it does not even comes in the search results. It comes others which have eForms as prefix.

Reindexing (It took 38 hours to do it but finished appraently with not errors) improved the results a bit but still the example above is not coming up. Other example "eForms - Operational Support Matrix" does not appear in the results and it does not bring other pages with eForms as prefix (as in teh example above)[.](https://wikis.utas.edu.au/display/IT/eForms+-+Operational+Support+Matrix)

I get quite a few other pages that I search by title

<br />

Relevant information are:

Indexing language: English

Attachment maximun size : 71.53

The Confluence Usage Stats plugin is disabled

When reindexing the logs showed a few pages which attachments were not found

The index queue is empty

Confluence is isntalled in a Windows server 2008

Application server Apache Tomcat/6.0

Database: Microsoft AQL Server 09.00.5000

I appreciate any help to trouble shoot this problem. I manage other instance of Confluence which search results are better so it is not the product itself

Kind regards

Carlos  


Answers:
author: jing_hwa_cheok
body: Hi Carlos,

<br />

It is possible that the index cache is corrupted. The resolution is to force confluence to rebuild the indeces from scratch. Refer to this document for the step to perform this <https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>.

<br />

You might also want to exclude the attachment indexing in Confluence <https://confluence.atlassian.com/display/CONFKB/How+Do+I+Disable+Indexing+of+Attachments>.

Sometimes, indexing might be halted because it is unable to index the attachment content in a page. By excluding the attachment from indexing, Confluence will not index the content of an attachment but you will still be able to search the attachment from their tile.

Hope this helps.

comments: author: Carlos Reyes
body: Thanks Jing,

I reindexed again after excluding the attachments and now the quality of the search results are excellent as far as the text and the title of the Confluenece pages . We are receiving attachments of 80 Mb maximun (a request of a Research group) and this might be too big because I think the index was halted before because now without the attachments is 3 times bigger

Regards

Carlos


author: Geoff
body: Are you quoting your search queries in ""?

It could be the hyphen in your query that is actually excluding certain phrases from the results.


Tags: confluence-administration
Determine who exported pages or downloaded attachments and usage stats
Asked by Karie Kelly:

As part of our security policy, we need to be able to pull a report that indicates who exported one or more Confluence pages as well as who downloaded a Confluence attachment. Is there a plugin or functionality that we can use to capture this information? We have google analytics installed, but this doesn't give us this detail level. I read about Space Activity, but that didn't seem to have the details and was concerned about the performance issues that are stated with it.

Also, I thought there was a macro that allowed me to see who viewed a page or accessed a space and how many times they have viewed in a particular time period; but, I cannot seem to locate it anymore. Any ideas?

Again, all of this is to fulfill our auditing requirements. Thanks!


Answers:
author: hsuhailah
body: > As part of our security policy, we need to be able to pull a report that indicates who exported one or more Confluence pages as well as who downloaded a Confluence attachment. Is there a plugin or functionality that we can use to capture this information?

I'm not aware of any third-party plugin that can provide this however you can gather this data from the [Access Logging](https://confluence.atlassian.com/display/CONFKB/How+to+Enable+User+Access+Logging) and make a report out of it
>
> Also, I thought there was a macro that allowed me to see who viewed a page or accessed a space and how many times they have viewed in a particular time period; but, I cannot seem to locate it anymore. Any ideas?

For this, you can check out/make use of [Viewtracker Plugin](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.viewtracker)


Tags: confluence-administration
Multiple PDF's on a page
Asked by jacobsr7:

Is it possible to add multiple PDF's to a page?


Answers:
author: jacobsr7
body: That was way too easy, sorry for the bother.

comments: author: Guilherme Nedel [Atlassian]
body: Hi Jacob, sorry to bother, could you kindly mark this answer as accepted? There should be a check mark at the top of the answer, it will turn green then.

Thanks!


author: Guilherme Nedel [Atlassian]
body: Hello Jacob,

Yes you can, just use the *View File Macro* (**Insert** \> **Other Macros** ), as described [here](https://confluence.atlassian.com/display/DOC/View+File+Macro), just mind to attach lightweight content when using multiple PDFs. Note that sometimes, adding too many files or heavy PDFs to a single page may affect the application performance.


Tags: pdf
Can you add Page Layouts to Confluence OnDemand?
Asked by Cris Dow:

I'm wondering if there's a way to create / add a new page layout with Confluence OnDemand?

I'd like to have a "Stacked" Two column layout.

![](../../upfiles/page-layout.jpg)

Thanks.


Answers:
author: Jeff Curry
body: Not in the near term I'm afriad but I found an existing feature request here:

<https://jira.atlassian.com/browse/CONF-29765>

And linked this Answers post to it ( counts as a vote )


author: Jeff Curry
body: While you can't add new page lauouts they are simply predefined sections and columns. Hence you utilize that specific page layout and add column macros to achieve the desired result. See [this doc](https://confluence.atlassian.com/display/DOC/Working+with+Page+Layouts+and+Columns+and+Sections#WorkingwithPageLayoutsandColumnsandSections-UsingtheSectionandColumnmacros) for further information.

comments: author: Cris Dow
body: Do you forsee the ability to add new page layouts?

The auto-generated e-mails that are sent out, when someone edits the page, show the section and column markup. It looks kind of clunky.


Tags: cloud

confluence-cloud
Confluence: switching from Documentation theme to Default theme creates dashboard layout issues
Asked by NCIS:

Upgraded our dev Confluence site from 4.2.8 to 5.1.4. We use the Documentation theme as the default site theme. We have very basic customizations in the following files: login.vm, dashboard.vm, footer-content.vm, global.vmd. We use "Custom HTML" for the site branding in the header.

When we try to switch to the Default theme, in preparation for Atlassian merging the Documentation theme functionality into the Default theme, we come up against some major dashboard issues. The right hand side of the bar displays this:

#usernavbar() #printableicon() #pdficon() #feedicon()

And then, we can no longer navigate to Confluence admin functions and other functions that usually appear in the user navigation bar.

Additionally, regardless of using the Documentation or Default theme, the search box is displaying new and wrong behaviors not previously seen in v4.2.8:

1. When we type anything into the search box, the results display but cannot be dismissed with a click away from the drop-down. The only way to get the results to stop displaying as a drop-down over the page is to manually delete the contents of the search box.

2. If we pick a search result and navigate to its page, the text displays for the drop-downs on the right for Where/What/When are cut off in Firefox 22 and IE10, but not for Chrome or IE8.

I have removed customizations in the dashboard.vm and footer-content.vm, but it is not changing these behaviors. The only changes in the global.vmd are to expand the left and right sides 50% horizontally and to set showProfilePic to false. Removing these customizations also has no effect. I have also tried to remove custom HTML from within Confluence admin and modify the global layout, again with no effect to any of the aforementioned issues.

I filed a ticket with Atlassian, [CSP-105133](https://support.atlassian.com/browse/CSP-105133), and they suggested posting here to get assistance with why the user navigation bar will not work with the Default theme. They in turn filed [CSP-105150](https://support.atlassian.com/browse/CSP-105150) for the search issue mentioned above.

Any assistance would be greatly appreciated!


Answers:
author: MuhammadA
body: Hi,

You may want to check the following KB article, [](https://confluence.atlassian.com/display/CONFKB/Custom+Decorator+Malfunctioning,)<https://confluence.atlassian.com/display/CONFKB/Custom+Decorator+Malfunctioning>, in regard to the dashboard issues as it might be casued by the customizations.

Regards,

MRizki


Tags: confluence-administration
Possible to downgrade Universal Plugin Manager
Asked by Craig Hylwa:

Would like to downgrade UPM from 2.12 to 2.11 for Confluence. Is this possible?


Answers:
author: CelsoA
body: Hi there,

Please follow the steps found on documentation to downgrade the plugin:

<https://confluence.atlassian.com/display/UPM/Downgrading+an+Add-on+to+an+Earlier+Version>

Regards.


Tags: universal-plugin-manager
How could you create a cross-reference to images and tables
Asked by david.humeniuk@udri.udayton.edu:

I used the macro here: <http://webapps.stackexchange.com/questions/25783/how-to-create-automatically-numbered-figure-captions-in-atlassian-confluence> to create captions for my tables and images, but now I'm trying to create a Word like cross-reference to the caption. The cross reference macro works, but only if the cross reference macro comes after the already processed caption macro. Is there a way to force the caption macros to be processed first? This is what I have so far:

```
## Macro title: Cross Reference ## Macro has a body: N ## ## Developed by: Dave Humeniuk## Date created: 8/Jul/2013 ## Installed by: Dave Humeniuk ## This is an example macro ## @param AnchorName:title=Anchor Name|type=string|required=true|desc=Anchor name of the table or figure caption ## @param Label:title=Label|type=string|required=false|desc=Label to add to the link #set ($fullLabel = $req.getAttribute("xrefMap").get($paramAnchorName))
```

\<!\[CDATA\[$fullLabel\]\]\>


Answers:
author: Olivier Deschambault
body: Have you been able to find an answer to your question? If yes, could you share that answer, please?

Thanks

comments: author: david.humeniuk@udri.udayton.edu
body: Unfortunately not really. I was able to get something working on a per page basis, but not over multiple pages that would be exported to PDF. I have basically scraped the idea for now.


author: david.humeniuk@udri.udayton.edu
body: Unfortunately not really. I was able to get something working on a per page basis, but not over multiple pages that would be exported to PDF. I have basically scraped the idea for now.


author: Anton Strashnikov
body: Could you please share at least how to get this macro works on a per page basis?

Thanks!
Team Calendar ical error
Asked by Thamsanqa Qofela:

Hi,There are two local calendars showing "The datetime zone id is not recognised: (UTC+02:00) Harare, Pretoria", and "The datetime zone id is not recognised: (GMT) Greenwich Mean Time/Dublin/Edinburgh/London" respectively. These belong to South African based user and have had their calendar showing fine in Team Calendar for a while now, and now this. Please advise on how to resolve this? Confluence 5.1 is running on Windows Server 2012 6.2Thanks,Thami.


Answers:
author: jing_hwa_cheok
body: HI Thami,

<br />

It might be possble that you have encounter this bug. <https://jira.atlassian.com/browse/TEAMCAL-558>.

This is a known bug which occur when user add MSExchange 2010 published calendar by URL.

Other than, you should check if your system date is properly set. Refer to this document https://confluence.atlassian.com/display/CONFKB/'The+datetime+zone+id+is+not+recognised'+Error+Appears+Due+to+System+Timezone on how to perform that.

Hope this helps.

comments: author: Thamsanqa Qofela
body: Hi Jing,

Thanks you for your reply. I added the timezone string as below, and restarted confluence.

-Dcatalina.base=E:\\Confluence\\application  
-Dcatalina.home=E:\\Confluence\\application  
-Djava.endorsed.dirs=E:\\Confluence\\application\\endorsed  
-Djava.io.tmpdir=E:\\Confluence\\application\\temp  
-XX:MaxPermSize=1024m  
-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager  
-Djava.util.logging.config.file=E:\\Confluence\\application\\conf\\logging.properties  
-Duser.timezone="(UTC+02:00) Harare, Pretoria"

The Calendar is still showing the error above, am I putting the string incorrectly? Sorry to bother, but Confluence downtime is not ideal for the business.

Thami.


author: jing_hwa_cheok
body: Hi Thami,

I think you have not set your timezone correctly, It should be like this

```
-Duser.timezone=GMT+2
```

Kind Regards,  
Jing Hwa


author: Erwin Saegesser
body: How can I fix the problem on Atlassian OnDemand?

Thx, Erwin


author: Thamsanqa Qofela
body: That worked. Thanks.

comments: author: jing_hwa_cheok
body: I'm glad that I could help.


author: jing_hwa_cheok
body: Hi Thami,

I think you have not set your timezone correctly, It should be like this

```
-Duser.timezone=GMT+2
```

Kind Regards,  
Jing Hwa


Tags: team-calendars-for-confluence
Confluence user directory query
Asked by Sanu Soman:

Please let me know how the Conflunence permission happening on below examples.

1. Confluence integrated with two user directories, first is LDAP (read only with local groups and default group member is confluence-users) and second one is internal directory

2. User A exists on both directories but disabled in internal directory

3. Same user A is memeber of some custom groups mentioned in internal directory

In this scenario, the user A authenticated with LDAP direcroy and will get all the group memberships mentioned in both directory? Or the user only will get LDAP authentication with confluence-users group access?

Also,

Suppose same above user directoy type is configured and a user B present on internal directory with confluence-user and confluence-administrators group permission, then this user will get admin access on the instance.

Please help.


Answers:
author: William Zanchet [Atlassian]
body: Hi Sanu,  

The user will get the membership from the directory that is in the TOP on the User Directories (Confluence Admin \> User Directories). If you have you're LDAP on the TOP, the membership will get from LDAP, if your Internal directory is on the TOP, the permission will be granted based on the membership that this user has on the Internal Directory.  

So basically the message is, users will get their membership from the position of the directory in the User Directories section.  

Cheers,  

WZ


Tags: confluence-administration

user-directory
Share page menu moves down
Asked by Bruce Schlueter:

Hi community,

We noticed that in our installation Confluence 4.3.2 the menu where you choose the person to share a page with moves down the page with each new receipient. After adding a number of users the "Share" button is no longer visible. This only happens with IE. Anybody else experiencing this or does anybody have a solution besides using a different browser?

Thanks Bruce

![](../../upfiles/share_1.PNG)


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Bruce,

It looks like the problem is living within the application stylesheet. It gets rendered differently according to the browser. If you are using IE 8/9 that was supposed to work, however if it is an earlier version, it is something likely to occur since the application has not been tested against it.

You can always check the [supported platforms](https://confluence.atlassian.com/display/CONF43/Supported+Platforms) to see if the browser is compatible.


Tags: confluence-administration