youngmon/atlassian-qna huggingface dataset:
How to sign up Confluence without VPN in China
Asked by Gexz Cheong:

I just created a confluence page in China and I realise its difficult to invite anyone because signup page require loading of Google Recaptcha which doesn't work in China without a VPN connection thus make it difficult to get everyone to join in a China company. Its fine, if everyone has VPN, the question is "How to make it work without asking everyone to have VPN?" One of the option I can think of is to have a default password like "password123" for invited account thus they don't have to go through the signup page, but I couldn't find any option like this in configuration page. Please help.


Answers:
author: AnnWorley
body: I am afraid you are running into a limitation of our Cloud offering. Please see: [Users from China cannot see image for User Verification (Captcha)](https://jira.atlassian.com/browse/ID-224)

At present there is no workaround such as pre-set passwords to avoid the captcha.


Tags: china

google

vpn
Confluence avatars turned pink after upgrade
Asked by David Du Buron:

Hello,

Last week we upgraded our Confluence Server to the latest version. For the most part everything seems to have gone well. Yet there has been one annoying issue. Every user avatar on Confluence now seems to be pink. One of our users was able to work around the issue by re-uploading his avatar image. To avoid forcing the entire company from having to do that, is there anything that can be done on the server side to fix the issue?

I saw there was an issue reported last year about all Confluence avatars showing as broken image links. That issue was apparently fixed by clearing cache. I have tried that (even though it didn't seem like a perfectly analogous issue) and that had no effect.

You can see the issue in the below image. My avatar on our internal confluence SHOULD be the same as it is on this community site.

![PinkConfAvatars.png](/t5/image/serverpage/image-id/2380iD401CB8E71633FE5/image-size/large?v=v2&px=999 "PinkConfAvatars.png")

- Dave


Answers:
author: Aron Gombas _Midori_
body: Confluence 6.3.0 was released some days ago, and as far as I remember there was a bug mentioned in the release notes, related to weird avatar images. I'd definitely check that!

comments: author: David Du Buron
body: It was version 6.2.3 (at least I don't see a 6.3) which was released YESTERDAY. Looks like I'm doing another upgrade.  

<https://confluence.atlassian.com/doc/issues-resolved-in-6-2-3-918257892.html>


author: Aron Gombas _Midori_
body: Yea, sorry, I also read the "Preparing for 6.3" page the same days and I mixed up things.


Tags: image

avatar

profile
Copy and Paste HTML into Confluence?
Asked by Emily Kearney:

I'm currently putting a large amount of code into the HTML macro in Confluence. When I paste the code from my source into the macro box, the code seems to not contain the formatting that it once had (lines). If I paste that same code anywhere else, it will keep the formatting. Is there something I'm doing wrong? What can I do to prevent manually reformatting the code?


Answers:
author: StephR
body: Hi Emily,

A couple of questions:

1. Where are you copying the HTML from?
2. If you paste into a program like Sublime Text, does it retain the formatting?
3. Does it lose the formatting on paste or after you publish and then open again to edit?

Thanks!


Tags: html

macro
User gets intermittent ERR_TOO_MANY_REDIRECTS error
Asked by Jeff Johnston:

User is able to login through the main Confluence page, but when he tries to access individual wiki pages will intermittently get a "ERR_TOO_MANY_REDIRECTS" error. This has been occurring over the last week or so, with the ability to access a page one moment, and then loses access later.

User is using Chrome as a default, has cleared all cookies, tried loading in Incognito Mode, tried loading from a new tab, a new instance, and from Internet Explorer, all giving the same error.

No changes have been made recently to the user's profile / access. I confirmed the user's permissions to the page, and even added him to the overall site admin group.


Answers:
author: Gonchik Tsymzhitov
body: Hm, interesting.

How knows the root cause ?


author: Chris Gallo
body: I have the same problem right now. I get this error after about three page hops, or every single time I update a page. The page updates, but I have to go back to the home page to get back to the updated page.


author: Lars Olav Velle
body: Just a wild guess.

Try changing the language under the users profile.

-Lars


author: Lars Olav Velle
body: I\`d recommend opening Chrome developer tools, ticking "Preserve log" and try to log on.

Then you will see whats actually going on.

Does this affect one user or all users?

Cheers,

Lars, Kantega Single Sign-on

comments: author: Jeff Johnston
body: As far as I'm aware, it is only affecting one user. For example, I was able to access all of the pages he was not able to, despite giving him the same privileges I have.

The user is not particularly tech-savvy and lives several states away, so it may be a challenge to talk him through the steps necessary to get the developer data. For the time being, let's assume that information won't be available.


author: Jeff Johnston
body: Got the Chrome log...it's two pages' worth of errors. Significant/repeated errors are:

* DEPRECATED JS - \[*resource specified* \] has been deprecated batch.js?locale=en-GB:128 since 5.8.0 and will be removed in a future release. Use \[*resource specified* \] (there are a number of variants of this error, each specifying a different resource deprecated and what resource should be used instead.)  

* sychrony.atlassian.io/v1/data/matrixgrp-4dcda7f0-b351-3667-a341-061c9546f5...6?state-at=@head\&state-format=type-tagged\&rewrite-request=true\&cached=true  

  Failed to load resource: the server responded with a status of 404 ()  

* Failed to run init function: TypeError: Failed batch.js?local=en-GB:369 to execute 'observe' on MutationObserver': parameter 1 is not of type 'node'.

Appreciate any help....


Tags: access

chrome

error

permission

redirect
Confluence single instance to AWS datacenter
Asked by ehteshamuddin:

What all things needs to be considered for upgrading or migrating confluence single instance to Data center version on cloud.  
Can we do this directly or single instance\>datacenter\>aws datacenter?  

Can anyone please share there knowledge on this?  

Thank you in advance


Answers:
author: Nic Brough -Adaptavist-
body: No, hang on, that's confused.

There are three basic installations you can do

1. Server
2. Cloud
3. Data Centre

You run Server and Data Centre installations on your own hardware. Cloud is run for you by Atlassian. It is NOT Data Centre, but that is irrelevant to you because you're not running the hardware for it.

So, you now have a Confluence Server installation, and you want to move it for some reason. You have two basic paths:

* Move it to Cloud (you don't care about Data Centre, someone else will be looking after the hardware).
* Move it to your own Data Centre (On your own hardware)

Your next step is to clarify which one of those you actually want to do.


author: Jeffrey Bistrong
body: Hi ehteshamuddin,

I understand your question, and I am trying to do the same thing. I was wondering if you had success installing confluence on a single node of AWS using the server version. We don't want to pay for the data center version and have been told you can install server version on a single node of AWS. I can't find any documentation of how this is to be done. The only documentation I found covers the data center version.

comments: author: Steffen Opel _Utoolity_
body: [@Jeffrey Bistrong](/t5/user/viewprofilepage/user-id/1190841) - not 100% positive on this right now, but IIRC you can indeed just use the [Confluence Data Center on AWS](https://aws.amazon.com/quickstart/architecture/confluence-data-center/) quick start, configure the Auto Scaling group to only ever run a single node, and provide a Server rather than a Data Center license.

* Please note that I might confuse this recollection with the Bitbucket or Jira quick starts, and maybe there has been slightly more to this, but I'd definitely try this first if in need myself.

As an alternative, you might want to consider using the official [atlassian/confluence-server](https://hub.docker.com/r/atlassian/confluence-server/) docker image via Amazon ECS or Elastic Beanstalk.

* Please note that (other than the Bitbucket Server docker image), this is currently a non supported configuration due to using OpenJDK, but you can build your own image instead, as outlined in [Update the Confluence Docker image to use Oracle JDK](https://confluence.atlassian.com/confkb/update-the-confluence-docker-image-to-use-oracle-jdk-829062521.html).


Tags: confluence-cloud

questions-for-confluence
How to use custom dialog for macros in confluence
Asked by Mehrad Rafigh:

Hi guys,

I am trying to solve an issue I have with a library inside my macro. The new update of the lib introduces a svg node - which is invisible -, which is used to calculate the center of the document to position the diagram(s). The problem is that, when I add more than one of my macros to one page, the page reloads or throws an error - depending on the browser.

After some digging I found out, that this invisible svg node collides with the [dim function inside blanket.js of AUI](https://bitbucket.org/atlassian/aui/src/f7f51ad721740da60ad7a701a4090a22097f121b/src/js/aui/blanket.js?at=master&fileviewer=file-view-default#blanket.js-23). Since it is a svg element and svg elements to not have the property className, I get element.className.match is not a function  

I tried to use jQuery's UI Dialog implementation, but I get the same exact error. Somehow the Macro Dialog still opens and the hides away. Is there a way to shut down the dialog from confluence and force confluence to use my Dialogs and not the AUI Dialogs?

When I remove the svg node from the dom, the error does not occur then anymore.

What are my possibilities now? Monkey patch blanket.js? Patch Lib? Dump AUI Dialog or whatever it is, that pops up when I try to add a macro to a page.

I hope I made my self clear....If not, do not hesitate to ask me. Any help is highly appreciated. Stucked on this for a while now....

Thanks in advance!


Answers:
author: Vero Rivas
body: Hi [@Mehrad Rafigh](/t5/user/viewprofilepage/user-id/727680)

Look at this post, maybe can help you

<https://community.developer.atlassian.com/t/custom-macro-dialog-macrobrowser/5132>

Cheers


Tags: aui

javascript

jql

macro
Add a custom api wiki to knowledge base.
Asked by Parker Weihe:

Not sure if I'm asking this correctly or not. But a while back we developed an automated process that generates the text formatting for a custom wiki that defines and describes our custom api for one of our products. Is there a way to link this up in the knowedge base so that if a customer typed out say ".setMode" it would provide them with a link to that methods wiki page? On top of of that is there a way that the confluence can house this said wiki?


Answers:
author: Ernest Koe
body: bump. I don't think this is possible given Atlassian's permissions structure, sadly. Can we get an official response?


Tags: api

jira-service-desk

wiki
How to reuse content and edit it in the new page?
Asked by Karolina Dimitrova:

Hello!

I need to be able to copy trees/multiple pages from one space to another, but I need them to stay linked, so that I can change the content only in the original and the changes are then automatically transferred in all the copies. Sofar, I have managed to copy trees with the **Copy Page Tree-add-on** , but it creates just copies and it doesn't change the content when I change it in the original. **Include Page** macro works also fine, but just for one page at a time.

The second thing I need to do is to reuse text fragments and to be able to edit them in the new page. I have already tried the **Include+** and **Excerpt\&Include Excerpt** maros, but it just includes the text fragments as an element and I cannot change the content, only in the original. I have the Scroll-Add-on family, maybe they have something suitable?

I would be very grateful if someone could help me!

Best regards,

Karolina


Answers:
author: Vero Rivas
body: Hi [@Karolina Dimitrova](/t5/user/viewprofilepage/user-id/1137582)

Look at this post, maybe can help you

<https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-content-reuse>

Cheers


Tags: content

copy

excerpt

include

page-tree

reuse

text
How long does it usually take till email notifications are sent from Confluence?
Asked by Markus Raab:

I always thought that email notifications are sent immediately / within one minute, e.g., to inform watchers about changes, etc.

However, it seems I experence a delay now and the email notifications are roughly sent every 10 minutes.

Can you confirm that actually this must happen immediately?

Confluence Server 5.10.1


Answers:
author: Thomas Schlegel
body: Hi Markus,

with Confluence 5.10, Atlassian introduced "batched notifications". By default, these batched notifications are sent every 10 minutes and include all changes that are made to a page in the last 10 minutes.

This is to reduce email traffic, you only get one notification, even if the page was changed 20 times in the last 10 minutes.

Here you can find more information about batched notifications:

<https://www.atlassian.com/blog/confluence/stay-informed-with-confluence-batched-notifications>

comments: author: Markus Raab
body: Hi Thomas,

thanks that explains a lot. I found the settings for batched notifications and it actually is exactly set to 10 minutes.

I also realized that Confluence sends immediate email notifications if someone is directly mentioned, which comes very handy.

Thanks a lot!


author: Thomas Schlegel
body: you're welcome :-)
REST API: Authenticating Confluence using OAuth?
Asked by Sabrina von Arx:

hi,

I am wondering if there is the possibility to use OAuth authentication for REST API calls to Confluence?

In the REST documentation for confluence I could not find any information on authentication at all. So how can this be done? Any possibility NOT to use username + password?

Has anybody tried to authenticate from REST client using OAuth in the meantime?

Is the "JIRA way" also working for confluence?

Many thanks for support!

Bests, Sabrina


Answers:
author: Sabrina von Arx
body: If someone struggles as well...

Found some useful hints here: <https://community.atlassian.com/t5/Questions/Confluence-Oauth-Authentication/qaq-p/331326>

(see the answers from 2017)

comments: author: Mauro Jos? Pappaterra
body: Hello, did you got it to work out?


author: Sabrina von Arx
body: Hi Mauro,

yes, we actually got it to work. If you still interested, I can have a look on how we did that and post it here...

Sorry for late answer,  
Sabrina


author: Anna McDonald
body: I would love to see how you got it to work.
O Auth for application links - How to turn it on?
Asked by Alexander Schirmer:

Hi all,

<br />

I am trying to get our Jira and our Confluence to talk to each other.  
Initally I just tried entering the URL of our Confluence as an application link in Jira, but after being prompted for O Auth-Details, That kind of sent me down a different road an now here I am, trying to get this to work...  
Now I did some research and found serveral articles on how to enable O Auth in Jira. They do however all refer to an option in the adminitration menu that I can not find. There is no "O Auth" link in my admin panel. (Neither in Jira nor in Confluence)  
Am I in the wrong place? Maybe someon can point me in the right direction to set this connection up.

<br />

Let me give you a bit of info in the environment:  
Jira and Confluence are running on the same server. They are accesssible trough different URLs. Also I have moved both products to SSL.  
Both systems are up to date and I am in the admin-role.  
We are using Windows AD for user management and the user base is the same for both systems.  

Any input is highly appreciated!

Thanks in advance and take care,

Alex


Answers:
author: Thomas Schlegel
body: Hi Alex,

have you found this already:

<https://confluence.atlassian.com/conf51/configuring-oauth-authentication-for-an-application-link-336169538.html>

You have to configure oauth when you add an application link.


Tags: application-link

authentication

jira
Best PDF Plug In for Confluence
Asked by Kuben Moodliar:

We are currently experiencing challenges with printing report packs from Confluence. Is there a tried and test Plug In that one of the communicty members can recommend?


Answers:
author: Susan Ostreicher
body: Have you tried Scroll PDF Exporter? It's pretty user friendly and seems to be popular in the Marketplace.

comments: author: Kuben Moodliar
body: Thank you Susan. Will definitely investigate and refer to Team for consideration.


Tags: confluence-app
User Signup
Asked by Deep Test account:

In user management When we have selected NO SELF SIGNUP, there is no way to track if the user has signed up as the option of "send email to site administrator when user signs up" cannot be selected. This option is only available when We allow anyone can sign up or allow following domains to signup. Hence Confluence has no way to monitor if a user is actually signed up and using it. we are facing this issue with our 200 odd team members.


Answers:
author: AnnWorley
body: To check whether a user has logged in yet you may view the user's details under Confluence Admin\>Users. The last login date is displayed when you view the user.
Installing Confluence on a NAS
Asked by Chris:

Hello together,

we are a small 3 person-company and thinking about a new way for our documentation.

So we find a QNAP TS-253B for our NAS Solution with an Quad-Core Intel? Celeron? J3455 1.5GHz (Burst up to 2.3GHz)-CPU and 8 GB RAM.

<https://www.qnap.com/de-de/product/model.php?II=269>

Is its posible to install a Confluence System on it?

So the Hardware requirements should fit.

Accounts

Spaces

Pages

CPUs

CPU (GHz)

RAM (MB)

Notes

|-----|----|-------|---|-----|-------|---|
| 150 | 30 | 1,000 | 1 | 2.6 | 1,024 |   |

<https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html>

Does anyone has experiences with this kind of combinations?

Are there any pitfalls for the installation? Is it fast enough?

Or any outher suggestions for the NAS which one fits better?

Thank you very much for you input :)

best regards

christoph


Answers:
author: Di Chen
body: You can try docker. It is very convenient.


author: Eric Siskonen
body: If your QNAP NAS supports containers, just create an Ubuntu LXC container and install Confluence in it.


author: AnnWorley
body: My translation tool wasn't good enough to understand whether the NAS has a supported operating system on it. Please see our [Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) for Confluence.

In general, a NAS is network attached storage and usually has some proprietary file sharing software on it, so you wouldn't be able to install the Confluence application on it.

For further consideration, please review this knowledge base article on the subject of using a NAS with Confluence:

[Is it Possible to House Confluence or Its Home Directory on an NAS Device Instead of a Local Drive?](https://confluence.atlassian.com/confkb/is-it-possible-to-house-confluence-or-its-home-directory-on-an-nas-device-instead-of-a-local-drive-155484441.html)


Tags: hardware
How do I give customer access to knowledge base space
Asked by Craig Doran:

How can I give a customer access to the full knowledge base space. ie I want them to log in to Confluence but only have access to a particular knowledge base space.

The customer has access to individual pages through the service desk integration but I want them to access the whole space.

I don't ant to make the space public.

I want the user to log in and have access to a particular KB space only


Answers:
author: AnnWorley
body: My suggestion is:

1. Add the customers to a group in Confluence.
2. Take them out of the confluence-users group or any other groups they are in, to avoid giving them permissions based on those groups.
3. Add the customer group to the Confluence Admin\>Global Permissions page with the appropriate permissions.
4. Add the customer group to the Space Permissions for the knowledge base space, either from the space under Space Tools\>Permissions or else from Confluence Admin\>Space Permissions.

I look forward to hearing how it goes.

comments: author: Craig Doran
body: Thanks. This was helpful. Although it appears that the customer also needs to be assigned as a customer to the Service Desk that is linked to the Knowledge Base.

The client agency has 1500 users of our software. I just want to give users access to the knowledge base where we set up our user guide. I dont want 1500 users having access to a support desk as the agency has designated support desk people.

Have I missed something in your instructions. In step 2 above, should I have removed the new user from the group associated with the service desk?


Tags: customer
How do you use Style Macro?
Asked by Jamie Linden:

How do I use the style macro?

1) I cannot find any documentation

2) What are the class names so I can change the header styling to the expand macro?


Answers:
author: Vero Rivas
body: Hi [@Jamie Linden](/t5/user/viewprofilepage/user-id/1137499)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>

Cheers


Tags: macro

style
Who is the author when you copy the contents of an entire space?
Asked by Vicki Lynn:

Hello there,

I've been tasked to revamp my team's confluence page (space) and I'd like to do it as a draft version before I post the final version.

From my research, it looks like there is no easy way to change the current author of the space so if I copy the contents of an entire space, do I become the author then? I need to be the author so that any draft copy I start shows up under my name and not the original author of our current page (space).

Thanks much!

Regards,

Vicki


Answers:
author: AnnWorley
body: There isn't an option out of the box to copy an entire space. If you copy the pages to your draft space, you will be the author of the copies. You may want to add [Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) to the copies while you are still drafting them, then remove the restrictions when you go "live".

comments: author: Vicki Lynn
body: Thanks Ann..

I'm new to Confluence so how would you create a "draft" space and then make sure that the copies (that you are the author of) get included there?


author: Laszlo Cseko
body: Hi Vicki,

You can find some info here about copying a space: <https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

Please not that these are not supported.

I suggest you to do this on a staging environment if possible, then when the draft is finished, just export the space on the staging and import on the production.

Cheers,

L?szl?


Tags: page

space
Is it possible to creat customer specific confluence spaces?
Asked by Julian Clausmeyer:

We want to create a space for every Costumer with their specific documentation. But we don't want to pay the license fee for every customer. Is there a way to give access to non confluence users? Or maybe similar than in the Service Desk non licensed users?


Answers:
author: Rob Fea
body: This should be possible as part of the integration. Please vote for this suggestion: [CONFCLOUD-64798](https://jira.atlassian.com/browse/CONFCLOUD-64798)


author: Nic Brough -Adaptavist-
body: No, with Confluence, it's user access, or anonymous. Anonymous spaces are visible to everyone.

comments: author: Julian Clausmeyer
body: Thanks for the quick answer.


Tags: external

user