youngmon/atlassian-qna huggingface dataset:
Instalation problems with source tree 2.4.7.0
Asked by Roman Smatana:

Hi Support

We have a policy where all software for internal use has to be repackaged and also the users are not permitted to install, updated, alter software instalations on their workstations.

We were about to package recent version of sourcetree for our use, but it trouble us in numerous ways.

1/ it installs itself to user space

Is there a way to tell it otherwise ?

2/ it requires the user to log in to atlassian homepage and register there their account (which is something most of the users are not able to do at all because of blocked access)

How to permit users the use of source tree if they are unable to access atlassian homepage ? how to go around user account registration process ?

3/ it is about to download tools from outside (which is again prohibited and blocked)

How to disable this tendency of the software ? So there will be no claim to do that neither the failure when its attempt is blocked and eventually timesout ?

4/ it is trying to update itself (which is completely inacceptable to let the users to exchange the code base of the installed software)

how to disable the update options tab at all ?

(I will omit objections about that it is able to install version which is not officially provided neither referenced on sourcetree hoepage)

5/ how is this software meant to be used in enterprise companies where there are network access restrictions and policies for software installation ?

Can you please explain the design ?

Thanks  
Commerzbank Team


Answers:
author: Ana Retamal
body: Hi Roman, at the moment that's the expected behaviour for the installer. It's not possible to select a different install folder and users need to register the application with their Atlassian account.

We're currently working on a Sourcetree for Windows Enterprise Support installer that will have into account all the feedback we're getting from our enterprise users, like installing into a different directory or network restrictions, but at the moment we still don't know when it will be available. If you want to find out more about it, you can join the [Sourcetree beta program](https://groups.google.com/d/forum/atlassian-sourcetree-beta#).

Hope that helps!

Ana
Remote Branches not visible in source tree
Asked by Samya:

I have a team of 3-4 people working on 1 project. From master branch i created develop branch at my end on source tree. This develop branch is visible my bitbucket account and also on other team member's bitbucket account but it is not visible on their source tree. I am not able to understand. Used pull functionality but still it is not working, Can anyone please tell how to resolve the issue


Answers:
author: minnsey
body: Hi  

Running *git pull* effectively runs *git fetch* and then *git merge* for the current branch.  

Any/All remote branches should be visible in the repository sidebar under the *remotes* heading, you can then double click on the remote branch to check out a local copy.

comments: author: Matthew Theriot
body: Yes, but this does not address the problem. I am seeing the same behavior, my view in SourceTree is not showing me all of the remote branches.


author: Matthew Theriot
body: The solution for me was to do a "Fetch" on the root branch.


author: Fabiola_de_Leon
body: This worked like a charm. Thank you so much!!!
Can you link to edit mode of an anchor?
Asked by Wayne Jolly:

Wishing to know whether possible to set up a link that will open up the Editor to that exact point?

I tried using an emoji icon and adding the full link within this, but it just removed the icon and set up a standard link.

This standard link then ignored the reference to the #anchor and just opened at top of the page.

Also, not quite the same question - but can you add a keystroke to a link? i.e have a link/emoji (to behave like a button) that will open up in edit mode?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Wayne Jolly](/t5/user/viewprofilepage/user-id/4085695) Confluence Anchors are designed for View mode **only** . As a workaround try using the **Find** action by pressing**CTL+F (for Windows)** and **CMD+F (for Mac OS)** and then search for the heading title.

I hope it helps!


Tags: cloud

confluence-cloud
Confluence Databases API
Asked by Paul Messina:

Hello,  

Are there any docs about the release of Confluence Databases API?

Thank you.


Answers:
author: Marc - Devoteam
body: Hi [@Paul Messina](/t5/user/viewprofilepage/user-id/5386775)

If running on Cloud there is no DB access.

The API specified by [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) is the only option to get or put information from the backend


author: Dan Breyen
body: Hi [@Paul Messina](/t5/user/viewprofilepage/user-id/5386775) welcome to the community. Here's a web page I found on the Confluence Cloud API. [Confluence Cloud API](https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#auth)

Hope that helps!


Tags: cloud

confluence-cloud
How can I download page history?
Asked by Jennifer Beatty:

Hi!

I am wanting to download the previous pages on my confluence space. When I go to page history and select the version I want to download, the exported PDF is the current version and not the previous version. Does anyone know how I can get the old versions to download?

Thanks!


Answers:
author: Dan Breyen
body: Hi [@Jennifer Beatty](/t5/user/viewprofilepage/user-id/5323062) welcome to the community. The export of the Page History was a suggestion that was not pursued: [CONFCLOUD-24639](https://jira.atlassian.com/browse/CONFCLOUD-24639)

I did find this ticket which you may want to vote for and watch regarding page comparisons: [CONFCLOUD-40990](https://jira.atlassian.com/browse/CONFCLOUD-40990)

I saw an article about doing this on the server version, but that involves database queries which aren't an option in the cloud.

With that, I'm not sure it's possible at this time.

comments: author: Jennifer Beatty
body: Hi! Thank you [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) for the info!


Tags: cloud

confluence-cloud
Will Migration Assistant move Server data to Sandbox and then Production?
Asked by Christine Aletti:

Hello,

We are building out sample pages in the Confluence sandbox. We have not yet tried the Migration Assistant but intend to. With that in mind, we have some questions:

1) Will the Migration Assistant move selected Server data from the Sandbox and *then* to Production? Or, will it only move data from server to sandbox or from the server to production? Does the Sandbox serve as an intermediary step?

2) If we migrate spaces from Server to Sandbox using the Migration Assistant as a test, will it delete the data/mockups we have created?

Thank you so much for your help!


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Christine Aletti](/t5/user/viewprofilepage/user-id/5386624) welcome to the Atlassian community!

1) It will move to whatever URL you want to migrate to, if you select Sandbox it will migrate to Sandbox, and if you select Production it will migrate to Production. The sandbox doesn't serve as an intermediary step. It is just for testing purposes, once you are sure everything is migrated then you will need to migrate your data to Production.

2) No it will not, it will only add spaces that you have selected from the server in your Cloud instance.

comments: author: Christine Aletti
body: Thank you very much for your quick clarification!


Tags: cloud

confluence-cloud
How to wrap text in list view of space titles?
Asked by Charlotte Meade:

Hi everyone- i've got an accessibility question for Confluence spaces.

When in list view of All Spaces (company.atlassian.net/wiki/spaces) the longer space titles are not fully visible.

Is there a way have the title wrapped to show the full space title in this view? It would make a big difference to ease of use for our iteration.   

Thank you   

![Annotation 2023-12-14 155756.png](https://community.atlassian.com/t5/image/serverpage/image-id/296841iA30703544BC47C92/image-size/large?v=v2&px=999 "Annotation 2023-12-14 155756.png")


Answers:
author: Summer Hogan
body: Hi [@Charlotte Meade](/t5/user/viewprofilepage/user-id/5386617) - Welcome to the community!

I can see this is the case in my instance of Confluence as well. The only suggestion I have at the moment is to click the "View all spaces" at the bottom of that window you have the screenshot of and there you can see the full space name.

I don't see this as a suggested feature, so maybe you can add one if you feel it is needed: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>


author: Summer Hogan
body: Hi [@Charlotte Meade](/t5/user/viewprofilepage/user-id/5386617) - Did I help you resolve your issue? If so, can you please accept my answer?


Tags: cloud

confluence-cloud
The RHEL9 server upgrade caused a functional failure in our migration scripts.
Asked by Saurya Neupane:

Dear Atlassian Support Team,

I am writing to seek assistance with an issue we have encountered during our ongoing migration of Confluence. We recently updated our servers from Red Hat Enterprise Linux 7 (RHEL7) to Red Hat Enterprise Linux 9 (RHEL9) to address certain security vulnerabilities. Post-update, we are facing critical challenges with our previously functional scripts.

Issue Summary:

Script Functionality: The scripts we rely on for exporting, processing, and importing data are no longer functioning correctly on RHEL9.

Error Details: \[Include any specific error messages or logs here, if available.\]

Impact: This issue is severely impacting our migration process and timeline.

Attempts to Resolve:

\*We have attempted to install the required packages noted in the KB but when trying to run the export script it says:

"./export.sh: line 17: pywiki: command not found

./export.sh: line 20: pywiki: command not found

./export.sh: line 21: pywiki: command not found"

This is line 17,20,21 in the export script we are using.

17: "SPACES="$(pywiki util_csv_col_values -a key_src -c $1)"

20: "pywiki spaces_stats_to_csv -s $SPACES -c $DIR_EXPORTS/stats.csv"

21: "pywiki spaces_export_from_csv_src -c data/spaces-group3.csv"

\*Checked compatibility issues between the script environment and RHEL9.

Request:

We are requesting guidance and support on how to adapt or modify our scripts to work seamlessly with RHEL9, ensuring compatibility with the latest Confluence version.

Technical Details:

Confluence Version: 8.7.1

Server Details: RHEL9

Scripting Language Used: Python, Bash, ACLI

Nature of Scripts: Export.sh script is used to Export spaces from the targeted instance. Process.sh script is used to convert zip files to the destination format. Import.sh is used to move the processed zip files to the import folder and import them with ACLI

Attachments:

Error logs/screenshots

Sample script (if possible and not against security policies)

We appreciate your prompt attention to this matter as it is critical to our operations. Thank you for your assistance.

Best regards,

Saurya Neupane

Full stack developer


Answers:
author: Vickey Palzor Lepcha
body: Try resolving this error first :

"./export.sh: line 17: pywiki: command not found

./export.sh: line 20: pywiki: command not found

./export.sh: line 21: pywiki: command not found

Very if pywiki is available in the server ? Or was it removed during RHEL upgradation ?


author: Shawn Doyle - ReleaseTEAM
body: Have you verified pywiki is on the new server and is in the path of the user running the script?


Tags: confluence-server

migration

server
doesn't have access to Jira on bobswift.atlassian.net
Asked by Saurya Neupane:

At the company I work for we are using Bobswift ACLI with python scripts to migrate our spaces from one instance of confluence to another instance. We upgraded our servers from RHEL7 to RHEL9 and now our scripts for exporting, processing, and importing are no longer working.

I need access to the **bobswift.atlassian.net**so i can see what packages are required so the scripts will work properly.

Please help me access to this portal so i can what i am missing

Thx,


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Saurya Neupane](/t5/user/viewprofilepage/user-id/5076291) I suggest submitting a ticket to Appfire support (<https://appfire.atlassian.net/servicedesk/customer/portal/11>) they should be able to grant you access.

comments: author: Saurya Neupane
body: Thanks, Sayed!


author: K vivek Rao
body: Hi Saurya

I am Vivek from Appfire,

In the provided description, I notice you are referring to the old URL to access documents. Here please try to access the following URLs and let us know if you notice any issues.

[Jira Command Line Interface (CLI)](https://appfire.atlassian.net/wiki/spaces/JCLI/overview)  
[Installation and Use](https://appfire.atlassian.net/wiki/spaces/JCLI/pages/70782392/Installation+and+Use)

Regarding the query, please check the ACLI client version and make sure it is 10.4.0 and above

Here we raised an internal ticket to assist you further, if you have any further questions, you can add a comment on the ticket.

[![](https://appfire.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10300)SUPPORT-163155: doesn't have access to Jira on bobswift.atlassian.netTRIAGE](https://appfire.atlassian.net/browse/SUPPORT-163155)

Thank you,  
Vivek (Appfire)


Tags: atlassian-guard

cli

cloud

confluence-cloud
can people be member of multiple teams ?
Asked by frederic_vu:

People are member of their organizational team (same manager) and of project teams they contribute too. can we have **people members of multiple teams** to map this reality, in Confluence Cloud and **Atlas** ?

This would simplify collaboration with targeted communications for each type of team


Answers:
author: Amanda Barber
body: Yes, people can be part of multiple teams across Atlassian products. You can learn more about Teams here: <https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/>


Tags: cloud

confluence-cloud
Transfer Ownership of Pages with Inactive User
Asked by Suraj Patel:

Hi all,

How can I transfer ownership quickly from a large catalog of pages owned by a user who is now inactive in our business confluence, given they have left our organization? Transferring ownership on a case-by-case process is plausible, but wondering how I can just mass transfer the pages our older team member used to own to the correct new owner.


Answers:
author: John Hooper
body: Hi [@Sur](/t5/user/viewprofilepage/user-id/3411880) and [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) ! I'm a PM on Confluence's team, and I can confirm that a bulk change page owner action is something that we're actively investigating and plan to begin work on soon.

Hope that helps!

comments: author: Hans van der Waarde
body: A suggestion: a function to transfer ++all ownerships of a specific (often inactive) account++ to another would cover the most urgent cases, where a colleague leaves the company without transferring all ownerships to the new person in charge.


author: Naveen Kumar_Appfire
body: Hi [@Suraj Patel](/t5/user/viewprofilepage/user-id/5386468)


author: Naveen Kumar_Appfire
body: Hi [@Suraj Patel](/t5/user/viewprofilepage/user-id/5386468) welcome to the Atlassian Community!

It is possible to change the owner of the page using the [Confluence Command Line Interface (CLI)](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview)

While running the below CLI action, you can change the page owner.

* To change the single-page   

  **--action getGraphqlResult --query content_owner_update --field contentId=37093378 --field ownerId=\<\<use accountID\>\>**
* To bulk change owners

  **--action runFromPageList --space DRAW --input "--action getGraphqlResult --query content_owner_update --field contentId=@pageId@ --field ownerId=\<\<use accountID\>\>"**

Currently, this feature is available for MAC and Linux platforms. We are still working on implementing it in the Windows platform as well.

Please refer to this article for installing and using the CLI actions [CLI Client Installation and Use](https://appfire.atlassian.net/l/cp/A29rtF1q).

Please raise a support request to the appfire portal for any assistance <https://appfire.atlassian.net/servicedesk/customer/portal/11>

Thanks,  
Naveen

comments: author: Hans van der Waarde
body: Would be nice to have this on Windows any time soon, the owner of a large part of our Confluence left 11 years ago and I would like to have an active account being the owner.


author: Laurie Sciutti
body: Hi [@Suraj Patel](/t5/user/viewprofilepage/user-id/5386468) and welcome to the Community! It is my understanding that the bulk change option is not currently available but is something the Atlassian team is aware of and working on (though I didn't see it on the Confluence Cloud roadmap).

Perhaps [@Tiffany Chung](/t5/user/viewprofilepage/user-id/5026570) can provide more information?


Tags: cloud

confluence-cloud
Downloading Comments using REST API
Asked by krishna.channa:

i am trying to download Comments data into Qlik

i am using below URL

<https://productsup.atlassian.net/rest/api/3/issue/>**30711**/comment

i need some common URL with out passing issueID

WITH CONNECTION(Url "<https://productsup.atlassian.net/rest/api/3/issue/$(vFileName)/comment>"  
HTTPHEADER "Authorization" "Basic email:token" );


Answers:
author: Craig Nodwell
body: Hi [@krishna.channa](/t5/user/viewprofilepage/user-id/5386364) welcome to the community. The rest call needs the issue id since the comments are associated to the issue. You could try an automation, perhaps building a variable for your rest call.


Tags: cloud
Write a CQL query
Asked by Hiten Dave:

Hi..I am trying to create an automation for Confluence page.

Trigger : Scheduled

Condition: cql \> type = page and title \~ "xyz"

Component: send slack message

however, it gives me the following error:

No CQL-compatible content found in the rule context; there is nothing to check against the CQL query. The CQL condition component can only follow components that involve CQL-compatible content, such as the blogpost published trigger, the publish new page action, or the related entities branch.


Answers:
author: Laurie Sciutti
body: Hi [@Hiten Dave](/t5/user/viewprofilepage/user-id/5343598) and welcome to the Community! Have a look here: <https://community.atlassian.com/t5/Confluence-questions/Confluence-Automation-CQL-Error/qaq-p/2474872>

If that doesn't help, can you provide a screenshot of your rule along with the page you think should initiate the rule?


Tags: cloud

confluence-cloud
Displaying JIRA data on confluence
Asked by Ruth Gray:

I am fairly new to using Confluence and JIRA and so still learning as I go, using the fab support on this community.

I am currently building confluence pages pulling data out of JIRA into tables. But I am struggling with how to customise how the data looks - such as changing the look and feel of the cells or changing the pop out details.

Are there any pages, links, videos etc that can show me how I can enhance how the data is shown?


Answers:
author: Stiltsoft support
body: Hi [@Ruth Gray](/t5/user/viewprofilepage/user-id/5386414) ,

Besides standard features, you may also look into 3rd party apps to enhance your experience with the Jira Issues macro.

Our company develops the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that allows you to create Jira [dashboards](https://docs.stiltsoft.com/tfac/cloud/how-to-use-the-app-with-jira-issues-42241655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) right in Confluence.

And its [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro will treat your Jira Issues macro as a regular table and will help you to color its background based on different conditions.

If you are not familiar with the app, please book a [live demo](https://calendly.com/tablefilter/live-demo?month=2023-12) - we'll be happy to discuss your use cases.


author: Craig Nodwell
body: Hi [@Ruth Gray](/t5/user/viewprofilepage/user-id/5386414) welcome to the community. Here's a [page](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/) for your review


Tags: cloud

confluence-cloud

filter

jira

table
guest users in confluence cloud
Asked by Tom?s Ram?rez Garc?a:

Hi!

how is this feature exactly working? I have read about some limitation that a single guest can only access a space. does this means that a single person "John Doe" needs to consume 2 guest users seats to access 2 different spaces?

Can these guests be users from an AD or Access SSO from the company directory? Or that's a feature only for normal users?

Thanks in advance!


Answers:
author: Marc - Devoteam
body: Hi [@Tom?s Ram?rez Garc?a](/t5/user/viewprofilepage/user-id/5384870)

Welcome to the community.

No a guest can access multiple spaces, if they are invited to the space.

You can have 5 guests per licensed Confluence user.

Yes these user can be AD or SSO users, if you have an integration setup with your AD these users can be in the directory already and can be set as guests


Tags: cloud

confluence-cloud
Read Confirmation not available anymore
Asked by Olga Iacob:

Hello,  

Read Confirmation option is not available anymore - it appeared 2 weeks ago.  
Is there something that should be enabled/added so that I could have it available again?  

Thanks.


Answers:
author: Marc - Devoteam
body: Hi [@Olga Iacob](/t5/user/viewprofilepage/user-id/5386279)

Welcome to the community

Read conformation is not a Confluence ootb option.

This is an option from the marketplace app Comala.

Reasons could be that the app is not licensed anymore or has been removed from your instance or the function is not in the workflow from comala used in the pages .

See documentation [here](https://docs.comalatech.com/space/CDML/6833078950/Read+Confirmation)

If you are not a Confluence admin, please reach out to your Confluence Admin in your organisation.

Have them check the app and or settings of the app.


Tags: confluence-server

server
How to Synchronous space between two difference Confluence site without cloud
Asked by Alina:

Due to the work requirement and enterprises' net-frame, I want to find a way to Synchronous one space in Confluence site-A to the Confluence site-B. And site-A is physical isolate with site-B. It's look like a very difficult mission because our site-B is not allowed working with any other network and also cloud, it's like a Isolated-Island.

Meanwhile, I have tried "Restore \& backup" , but it maybe affects Confluence running so my colleague refuse cooperate with this work and turn down this way.

So, is there any scheme could solve this work? Or is there any way to solve that with development, like establish a "bridge" or something like that? Any tools, software or platform,...,etc.

Looking forward to your valuable suggestions and schemes.


Answers:
author: Brant Schroeder
body: [@Alina](/t5/user/viewprofilepage/user-id/5385429) There used to be an app in the marketplace that would provide that functionality for server but has not been around for sometime. If you are just taking information form A to B and B is read only, you could always to a VM snapshot and restore. The environments would need to be setup the same but it would be fairly simple to accomplish.


Tags: unknown-hosting-type